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Imagine More

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Keywords Studios plc
Annual Report and Accounts 2022

 
 
 
 
 
 
 
 
Keywords Studios plc  Annual Report and Accounts 2022

We Imagine More  
for the global  
video gaming and 
entertainment 
communities

We are trusted and relied upon by the 
world’s leading video game companies to 
work alongside them during the full game 
development cycle, from concept through 
to launch and beyond, to bring immersive 
content to life for the joy of billions of 
gamers across the world.

Read more on page 02

What's inside

Overview
01  2022 Highlights
02  Who we are
04  Our footprint
06  Chair's statement
08 

Investment case

Strategic report
10  Chief Executive’s review
16  Market review
18  Business model
20  Our strategy
26  Strategy in action
32  Key performance indicators
34  Service line review
40  Responsible business review
56  Section 172( 1) statement
58  Financial and operating overview
62  Principal risks and uncertainties
69  Non-financial information statement

Governance
70  Corporate governance report
70  Board of Directors
74  Chairman's introduction
80  Nominations Committee report
82  Audit Committee report
86  Directors' Remuneration report
102  ESG Committee report
104  Directors’ report
106  Statement of Directors’ responsibilities

Financial statements
107  Independent Auditor’s Report
113  Consolidated statement  
of comprehensive income
114  Consolidated statement  
of financial position
115  Consolidated statement  
of changes in equity

116  Consolidated statement of cash flows
117  Notes forming part of the  

consolidated financial statements

157  Company statement of financial position
158  Company statement of changes in equity
159  Company statement of cash flows
160  Notes forming part of the Company  

financial statements

Supplementary information
165  Alternative performance measures
171  Key disclaimers
172  Company information

Overview

2022 Highlights

2022 Highlights

01

Excellent performance 
underpinned by strong 
organic revenue growth

Revenue

Organic Revenue growth*

€690.7m
+34.8% year-on-year

21.8%
2021: +19.0%

EBITDA*

Profit before tax

€120.9m
+41.1% year-on-year

€68.0m
+41.7% year-on-year

Adjusted EBITDA*

Adjusted profit before tax*

€146.9m
+33.4% year-on-year

Margin 21.3% (2021: 21.5%)

€112.0m
+30.2% year-on-year

Margin 16.2% (2021: 16.8%)

Basic earnings per share

Adjusted earnings per share*

61.54c
+36.3% year-on-year

113.50c
+27.2% year-on-year

Adjusted cash conversion rate*

Total dividend per share

100.1%
2021: 107.3%

2.37p
+10.0% year-on-year

Continuing to perform
•  Strong performance driven by healthy 

demand for our services.

•  Divisional results now reported across 

three segments, each of which 
performed well.

•  Five acquisitions for a total maximum 

consideration of €140 million**.

Refreshed strategy to drive 
long-term sustainable growth  
•  Driving strategic partnerships, whilst 

adopting new technologies that enable 
us to do more for our clients as well as 
exploring adjacent markets. 

•  Simplified structure to drive culture, 

collaboration and support talent acquisition. 

Tangible progress against 
ESG goals 
•  Client net promoter score increased to 37. 

•  Renewed and strengthened partnership 

with Women in Games. 

•  Reduced emissions intensity (CO2e per 

€m) by 16% during 2022. 

Read more on page 10

*  Alternative performance measures

 The Group reports a number of alternative 
performance measures (APMs) to present the 
financial performance of the business which are 
not Generally Accepted Accounting Principles 
(GAAP) measures as defined by International 
Financial Reporting Standards (IFRS). The Directors 
believe these measures provide valuable additional 
information for the users of the financial information 
to understand the underlying trading performance 
of the business. In particular, adjusted profit 
measures are used to provide the users of the 
financial statements a clear understanding of the 
underlying profitability of the business over time.

 For full definitions and explanations of these 
measures and a reconciliation to the most directly 
referenceable IFRS line item, please see pages  
165 to 170.

** Excluding cash acquired of €5.4 million.

 
 
Overview

Who we are

02

Who we are

About us

From art creation to game development, 
localization to launch, we're helping to 
define the games and entertainment 
landscape and ultimately the experiences 
of over three billion players worldwide.

Combining our expertise and imagination, 
we're more than the sum of our parts. 
Together we have the power to unlock  
the potential of gaming and beyond. 

We’re on a mission to Imagine More…
more for our clients, more for our 
studios, more for our people and more 
for the games that we work on. 

We aim to be the world’s most trusted 
partner in technical and creative solutions 
for the video games and entertainment 
industries. We want to be a sustainable 
business that positively contributes to the 
environment and our communities across 
the globe.

What we do

Our connected network of game 
development and art studios  
across four continents deliver the full 
suite of production services  
to clients across the globe. 

Our services range from creation 
of concept art, 2D and 3D asset 
production and animation to full and 
co-development of games across 
all major platforms, porting and 
remastering and consulting services. 
In Create, each studio maintains its 
own brand, due to the strength of 
their reputations and relationships 
with their clients.

Globalize

Globalize brings together our 
audio, testing and localization 
businesses to create a global 
offering encompassing all the post-
production services required by 
clients to get a game to launch. 

Globalize works to make sure 
that the initial game experience 
is as great as possible and both 
supports global launches and 
opens new markets by making 
games accessible in languages 
from around the world. These 
technology-enabled services 
are generally branded under the 
Keywords banner.

Engage is a collective of studios that 
operate across the marketing and 
player experience spectrum to make 
sure the games they work on captivate 
and engage their players.

In a world where games continue 
to evolve after launch, successful 
and continued engagement with 
players is critical to the long-
term success of a game. Engage 
creates world-class trailers and 
PR campaigns, as well as offering 
community management and more. 
Its leading player support business 
incorporates in-game automated 
solutions twinned with a customer 
service team of over 2,000 people.

23

Studios

32

Studios

29

Studios

~3,500

People across 42 cities

~5,000

People across 27 cities

~2,500

People across 23 cities

Read more on page 34

Read more on page 36

Read more on page 38

Keywords Studios plc  Annual Report and Accounts 2022Overview

03

Our purpose

We bring to life  
digital content that 
entertains, connects, 
challenges and educates 
people worldwide

Our strategic priorities

Strategic  
partnerships

Technology

One  
Keywords

Talent and  
capabilities 

Adjacent  
markets

Read more on page 20

Our responsible business pillars

People

Planet

Community

Client

Governance

Read more on page 40 

Page TitleOverview

Our footprint

04

Our footprint

A global business

International 
scale and 
diversification 
across markets

We operate in strategically important locations, 
which provide both proximity to the world’s leading 
video game companies and good access to skilled 
talent pools across five continents. Through the 
year we extended our global reach into three new 
countries as we continue to fully support our clients’ 
production needs. 

#1

technical and creative 
solutions provider to the 
video games industry

26

countries

70+

studios

~12k

employees

Seattle

Chicago

Cincinnati

Vancouver

Mexico City

Saint Jerome

Austin

Orlando

Ottawa

Montreal

Quebec City

New York

Raleigh

New Orleans

Rio de Janeiro

Portland

Los Angeles

San Francisco

São Paulo

Create

Globalize

Engage

*  Offices closing in 2023

Keywords Studios plc  Annual Report and Accounts 2022Overview

05

Portsmouth

Leamington Spa

Liverpool

Newcastle

Dublin (HQ)

London

Berlin

Katowice

Beijing

Kunshan

Yanjiao

Warsaw

Yerevan

Bucharest

Volgograd*

Changsha

St Petersburg*

Dalian

Seoul

Tokyo

Brighton

Madrid

Barcelona

Paris

The Hague

Belgrade

Hamburg

Krakow

Milan

Rome

Valetta

Manila

New Delhi

Pune

Bangalore

Chengdu

Zhengzhou

Brisbane

Melbourne

Adelaide

Singapore

Yogyakarta

Taipei

Shanghai

Qingdao

Page TitleOverview

Chair's statement

06

Chairman's statement

This is my tenth and will be my last 
Chairman's statement since I joined 
Keywords just before the IPO in July 
2013, and what a journey it has been!

Ross Graham

Chairman

Looking back with 

pride & 
  respect

Keywords Studios plc  Annual Report and Accounts 2022Overview

I can look back on those 10 years with a 
combination of pride and respect – pride for 
having overseen such a remarkable journey 
from a small company with three studios and 
a turnover of just €16m to where it is today at 
the very centre of the video games industry, 
and respect for all the people who made 
it happen.

This last year, 2022, has, in many ways, been 
the most rewarding of all. Finding a new CEO 
is always a hazardous enterprise, especially 
given the unplanned circumstances of the 
retirement of Andrew Day, who had been the 
driving force behind the growth of Keywords 
until ill-health forced him to stand down. 
We were fortunate to have real strength in 
depth across our leadership team, allowing 
time to undertake a comprehensive process 
to appoint a high calibre successor with the 
requisite experience and expertise.

In Bertrand Bodson we have found the 
embodiment of everything for which I was 
looking for, with the enthusiasm, energy, 
understated charisma and ambition to lead 
Keywords through the next phase of its 
development; the aim is simply for Keywords 
to become an ever more integral part of 
the industry which it serves. Rarely has the 
passing of a mantle been achieved with 
such panache.

pride & 
  respect

07

For many companies 2022 was a difficult 
year. I think it says much for the resilience 
of the video games industry and Keywords’ 
positioning within it that we are able to report 
another record year of results, with revenue 
growth of ~35% and with the cash generation 
of the business continuing to impress. For an 
acquisitive business this crucial dynamic is a 
fundamental aspect of the business model.

Acquisition activity continued apace with five 
high-quality acquisitions spread across each 
of our service lines. Perhaps to me the most 
pleasing aspect of the acquisitions was the 
greater influence of technology, which will 
contribute to keeping us at the forefront of 
our industry. 

Earlier, I referred to the major influence of 
Bertrand in creating a new sense of ambition 
within the business. The areas identified 
in collaboration with senior management 
formed the basis for the evolved strategy set 
out at the capital markets day in June 2022 
(and is detailed on pages 20 to 31 of this 
report) and involves:

•  A shift to more of a strategic partner 

relationship with clients. 

•  A focus on enhancing service delivery 
through greater use of technology.

• 

Increased coordination of activities 
between service lines through the 
concept of a "One Keywords" mindset.

•  Talent management.

Also more analysis has been undertaken on 
attractive adjacent industries where gaming 
technologies are already, or likely to have a 
major future role and where the technology/
expertise is already embedded throughout 
Keywords. Media and Entertainment is a 
natural area to target but the management 
team has been careful to balance the natural 
attraction of expanding our overall target 
market with opportunities to extend its 
position as the leading service provider to 
the video games industry. As Keywords still 
represents less than 10% of the growing 
market of provision of external services to 
the video games industry, there remains 
ample scope for Keywords to continue 
its own exciting growth trajectory, within 
this market. 

From the foregoing it will be apparent that, in 
my opinion, the Keywords business is better 
positioned than it was a year earlier, with a 
clear strategy to take the business forward. 
What is more, the senior leadership team 
under Bertrand has a far stronger sense of 
cohesion and common purpose. As already 
announced, Jon Hauck is taking on the 
position of COO having operated alongside 
Bertrand for most of the year and assisted in 
the streamlining of the operational structures 
at the senior management level. During this 
period Jon has also continued as CFO (helped 
immensely by the finance team) and has 
been in charge of M&A. Our search for a CFO 
continues, and the comprehensive process 
has identified a range of highly qualified 
candidates for the role. 

Success doesn’t happen by chance and 
during 2022 some hurdles have had to be 
overcome. Not least of these has been 
the necessary relocation of our Russian-
based game development operation – 
now largely completed with new centres 
established in Serbia, Armenia and Malta 
– a major accomplishment. For all that has 
been achieved overall, great credit must 
go to the senior management personnel 
throughout the organisation and, of course, 
every employee who has put in such effort. 
My thanks are extended to you all.

I also want to pay tribute to my fellow 
Directors who have been a great support to 
the executives under Bertrand and to me as 
Chairman. Working with these talented and 
hard-working people has been immensely 
satisfying and great fun. Together we have 
visited a number of studios, including Dublin, 
Milan and Tokyo, and benefited from the 
insights provided by the local teams – in turn, 
I hope we have given something back.

Finally, and with a certain sense of sadness 
(but knowing the time is right for a change), 
I hand over the Keywords torch to Don 
Robert, my successor as Chairman. I pass to 
him, Bertrand, and all Keywordians, my good 
wishes and all good fortune for the next 
phase in the life of Keywords, now in its 25th 
year. During my 10-year tenure as Chairman 
most of the relevant statistics have multiplied 
by at least 20 times – so no pressure, Don!

Ross Graham

Chairman

Page TitleOverview

Investment case

08

Investment case

Market-leading 
position

Keywords is the only global provider of fully integrated creative and 
technical solutions to the global video games industry and is ~3x the 
size of our nearest competitor. With an industry reputation for quality, 
reliability and flexibility, our global scale, full-service offering and 
technology platform mean we are well placed to take advantage of the 
trend for customers to move to more collaborative partnerships with 
fewer, larger suppliers.

Read more on page 17

Access to a 
large, dynamic 
growth market

We operate in a growing industry that services the needs of over three 
billion players, and requires the ongoing creation of engaging content. 
The content creation market is estimated to be worth ~$36bn, with 
around one third of this spent with external providers like us, presenting 
a large growth opportunity. Our focus on content means we are 
platform agnostic and the increasing complexity of games and consoles 
is driving demand for larger providers, such as Keywords.

Read more on page 17 

Strong growth 
track record

Since our listing in 2013, we have grown from €16m of revenues to 
€691m in 2022. Over the last five years, revenues have grown at a 
compound average growth rate of ~35% through a combination of 
strong organic growth and M&A. Over the same time period, organic 
revenue growth has averaged ~15% as we have benefited from both the 
growth in the video games industry and the trend towards greater use 
of our services. 

Read more on page 32

~3x

the size of  
nearest competitor

3bn

players driving 
demand for content

35%

five-year Revenue 
compound annual 
growth rate

Keywords Studios plc  Annual Report and Accounts 2022Overview

09

Trusted  
partner

We are trusted by the leading players in the industry to work with them 
on their biggest franchises and releases. We currently provide a range 
of services to 24 of the top 25 games companies and all 10 of the top 
10 mobile games publishers by revenue and are increasingly looking to 
deepen these relationships. 

Read more on page 21

Diversified 
enabler of 
the industry 

Our business model means we provide services and solutions to a broad 
client base rather than owning the intellectual property of a game. This 
means we have exposure to the underlying growth in the overall exciting 
video games market, without the risk of exposure to the performance of 
individual game titles. This is then supplemented by the increasing trend 
for developers and publishers to utilise external service providers.

Read more on page 18 

Inorganic 
growth engine

Since 2013, we have acquired over 60 businesses to augment our 
customer offerings, consolidate a fragmented market, extend our 
geographic reach and continually improve the quality of our earnings. 
The M&A pipeline continues to be very healthy, and we are selectively 
pursuing value accretive acquisitions, at valuations well below Keywords' 
own rating, that support our strategic ambitions.

Read more on page 14

24/25

Trusted partner to  
24 of the top 25 
games companies

150

clients take three 
or more of our 
services 

>60

Completed over 
60 acquisitions in 
the last 10 years

Page TitleStrategic report

Chief Executive’s review

10

Chief Executive’s review

2022 marked my first full year as CEO 
of Keywords, and what a year it was. 
We delivered extremely strong growth 
and continued to build out our platform, 
furthering our position at the forefront of 
the industry and delivering the solutions our 
clients require to support the success of 
their games. 

Bertrand Bodson

Chief Executive Officer

Taking us to the

Keywords Studios plc  Annual Report and Accounts 20225

new strategic 
priorities designed 
to drive long-term 
sustainable growth

Read more on page 20

In June, we set out our evolved strategy to take 
the business to the next level, and have made 
great initial progress delivering against those 
ambitions. We also unveiled a new, simplified 
structure to strengthen collaboration 
across our Group, sharpened our focus 
on technology, and welcomed five high-
quality businesses with over 300 employees, 
providing further scale and new capabilities 
to build out our platform. None of this would 
have been possible without the tireless efforts 
of our 12,000 Keywordians who consistently 
Imagine More to deliver high-quality, engaging 
content and services for our clients. 

I spent a considerable part of 2022 visiting 
our studios across the world with other 
members of the management team; 
between us, we have been to Keywords 
businesses across four continents. Having 
the opportunity to visit the vast majority 
of our teams has confirmed to me the 
fantastic culture and leadership across the 
organisation and given me great insight 
into the incredible energy and enthusiasm 
of our people across the globe. I've also 
immersed myself in the industry, as coming 
from a digital but non-gaming background, 
it was important for me to develop a deeper 
understanding of the complexities of such a 
vibrant industry. I thank those who have given 
their time to support me in this endeavour, 
and of course, our clients for trusting us to 
work on their precious content.

I also wholeheartedly extend my thanks to 
Ross Graham, our departing Chairman, who 
has offered tremendous guidance to me 
in my first 12 months. Ross has been with 
Keywords since the very beginning of our life 
as a public company, and it is with sadness 
that we see him retire. Ross has been an 
exemplary guardian of the business, and we 
cannot thank him enough for all that he has 
given to Keywords over the last 10 years. We 
wish him a long and happy retirement. Whilst 
we are sad to see Ross go, we are delighted 
that he is being replaced by someone as 
experienced and talented as Don Robert. 
His success in scaling global technology 
businesses will be invaluable for us as we 
look to Imagine More for this business. 
I look forward to working with him over 
the coming years.

11

Performance
2022 was another exceptional year. We 
delivered revenues of €690.7m, representing 
growth of 34.8%, with organic revenue 
growth of 21.8%, helped by foreign exchange 
movements. We also saw a good margin 
performance with adjusted profit before tax 
of €112.0m (profit before tax was €68.0m), 
a margin of 16.2%. As guided, this margin 
was lower than the 16.8% that we delivered 
in 2021, as a number of cost savings made 
due to COVID-19 naturally dissipated, and 
we incurred meaningful costs relating 
to the change in operating environment 
around our single Russia-based business, 
and our subsequent relocation of staff and 
operations out of the country. Together, 
these costs offset the benefit from the 
strong US dollar on our margins.

During the year we consolidated our eight 
service lines into a more simplified structure 
of just three; Create, Globalize and Engage. All 
three service lines, which will be discussed in 
more detail later in this report, demonstrated 
good growth against the previous year which 
had benefited strongly from post COVID-19 
trends. Organic growth was particularly 
pleasing in our Create and Globalize 
businesses, driven by strong demand for our 
services. We also delivered excellent cash 
generation in the year, which supported our 
ongoing M&A activities. Our adjusted free 
cash flow of €112.1m meant that despite 
spending €116.4m on acquisitions, the total of 
the cash component of both the current and 
previous years’ transactions, we ended the 
year with net cash of €81.8m, providing a solid 
foundation for future M&A. This demonstrates 
the highly cash generative nature of this 
business, with cash conversion of 100.1% for 
the year, ahead of our guidance of 80%.

Market opportunity
Whilst 2023 has so far seen mixed news from 
the video games industry, we must not forget 
the industry’s journey in recent years. The 
video gaming sector is larger than the media 
and entertainment industry and has grown by 
over 25% since the start of the pandemic.

In 2022, the industry consolidated gains 
it had made and, due to a lighter release 
schedule, changes to mobile privacy and the 
availability of out-of-home entertainment 
once again, shrank slightly compared to 
2021. Despite this, we continue to see 
industry forecasts for strong growth over the 
medium-term, with video games continuing 
to offer incredibly good value on a per-hour 
of entertainment basis, compared to other 
forms of entertainment. 

12

Chief Executive’s review continued

In the content generation segment of 
the industry, where we focus, we believe 
demand remains robust as our clients 
seek to continue to engage and captivate 
consumers. Demand for high quality, 
engaging games, which our business is 
skewed towards, is still very strong as 
evidenced by record sales across some 
of the industry's key franchises over the 
important holiday period. 

The ongoing shift towards live operations, 
where games are nurtured through regular 
content updates, will also mean there will 
be increasing demand for new content from 
consumers that publishers and developers 
will have to meet; we will be there to 
support them. 

The trend towards external partnering 
within the industry is ongoing as it becomes 
increasingly complex and challenging 
to bring a game to market. This growing 
complexity, combined with a shortage of 
industry talent, means that publishers are 
increasingly leaning on trusted large-scale 
partners like us to help them. 

We are by far the largest player in our space, 
and yet remain at only a 6% share of a highly 
fragmented market. We believe that we 
have a significant opportunity to continue 
to take market share organically, as larger 
developers and publishers will want to work 
with larger providers with geographic scale, 
and to consolidate through our successful 
acquisition programme. 

Delivering against evolved strategy
As I detailed at our capital markets day in 
June, we have set out an evolved strategy 
which seeks to build on the highly successful 
platform created over the last few years. 
The aim of this is to better position the 
business to serve our clients by enhancing 
collaboration and the use of technology 
across our platform. 

In addition, we are seeking to build our talent 
pool, not only by attracting some of the best 
talent in the industry, but also by retaining 
and developing key talent ourselves. 

We also believe that there is a significant 
opportunity in markets closely adjacent 
to gaming in which the technologies 
we already use are increasingly being 
deployed; with a key focus on the media 
and entertainment space. 

Across each of these areas we have 
dedicated project teams who are embedding 
key initiatives and workstreams across 
the organisation in collaboration with our 
leaders. Taking the core elements of the 
evolved strategy in turn:

Strategic partnerships

We are working hard to shift our 
relationships with key clients from tactical 
to strategic partnerships. In this way, we 
can provide more value for our clients and 
expand the range of services that they 
utilise from across our business.  

Our new leadership 
principles will help us to 
collaborate, and Imagine 
More for our partners, 
ourselves, the games 
industry and beyond.”

Bertrand Bodson

Chief Executive Officer

During the year, we initiated strategic 
partner reviews with our key clients, where 
senior members from each side can come 
together for open discussions about how 
we can work together over the longer-
term. This process, which is ongoing, has 
already significantly improved our clients' 
understanding of how we can support their 
growth, and in turn is improving our visibility 
of activity. 

We have also increased our specialist 
resourcing within the service lines, so that 
we are better able to respond to client 
needs with a more holistic offering. I have 
spent a significant portion of my time 
obsessively getting to know our clients and 
their leadership teams. We believe that 
having both a bottom-up, as well as a top-
down approach, will best support long-term 
relationship building and value creation.

Technology

The technology landscape continues 
to evolve at a rapid pace, and we must 
continue to adopt new technologies into our 
workstreams to remain at the forefront of 
the industry. Having a background in digital, 
it was immediately clear to me that Keywords 
has an opportunity to better utilise the 
technology that exists within the business, 
both to enhance its internal systems and 
provide more comprehensive customer 
solutions. This will also support the scalability 
of the business longer-term and ensure 
we maintain our leadership in the industry. 
Through utilising existing technologies more, 
as we have with the KantanAI partnership 
with Microsoft, and bringing exciting new 
technologies into the Group through the 
acquisitions of Mighty Games and Helpshift, 
we have already made real progress. Both of 
these acquisitions complement our existing 
offerings and enable us to broaden our 
solutions for our clients.

To support our adoption of technology, 
we have created a standalone innovation 
team, which is scouring both our business 
to surface innovations within individual 
studios, and the broader industry, to ensure 
that we are able to continually enhance our 
client offering and ways of working within 
our business. 

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title6%

market share in a 
highly fragmented 
industry

Read more on page 16

13

One Keywords

Through our One Keywords initiative we 
are seeking to galvanise and leverage the 
Group's culture of entrepreneurism and 
collaboration. We have already seen tangible 
benefits from the simplification of our 
structure, which helps us to serve our clients 
more effectively and ensure employees 
get the full benefit of being part of the 
wider Group. 

With the support of our new solution 
architects, we have been able to go to our 
clients with broader offerings from across 
many studios, something that was previously 
difficult to achieve. We have also refreshed 
our executive team and brought in new 
talent to lead our Engage business, drive our 
technology strategy and hired our first Chief 
People and Culture Officer. In addition, we 
have launched a studio hub model to allow 
studio heads to participate in and have a 
voice at leadership events. 

We have also refreshed our previous set of 
company values, by putting in place a simple 
set of five leadership principles, which are 
designed as a practical tool to be applied to 
everyday working life: 

•  Power of Partnership

•  One Keywords

•  Raise the Game

•  Embrace an Open World

•  Trust through Transparency

These are guiding actions which create the 
conditions for us to collaborate, and Imagine 
More for our partners, ourselves, the games 
industry and beyond, whilst supporting the 
individual cultures that exist within each of 
our studios and service lines.

Talent and capabilities

We have enhanced our engagement with 
our 12,000 employees, establishing global 
town halls, a key communicators network 
to empower regional management and 
consistent messaging across the Group. 
We have also added dedicated resource 
to address some of the industry’s key 
issues, such as diversity, equity, inclusion 
and belonging. 

We have also put in place dedicated teams 
to support talent acquisition in an industry 
where this remains a challenge, yet is critical 
to our growth trajectory. Internally, we are 
seeking to develop our talent by expanding 
our in-game academies and boot camps 
which offer the opportunity for people 
to enter or progress within the industry. 
Longer-term, we are building a pipeline 
of talent, specifically in India, where we 
have an agreement with the government 
to expand our Academy, which is currently 
focused on art, into game development, 
taking advantage of the quantity of high-
quality engineering talent emerging from 
Indian universities.

Adjacent markets

Gaming remains our core market, and one in 
which we see huge opportunity for growth 
over the coming years. It is still a highly 
fragmented market, and our focus remains 
on ensuring we grow our market leading 
position. However, gaming technologies are 
increasingly being utilised in other industries, 
primarily media and entertainment, where 
virtual production and visual effects 
(VFX) are increasingly using game engine 
technology. We believe this shift will present 
opportunities for us and we are looking at 
ways to capture these opportunities over 
time. We already serve elements of this 
market through our Globalize business, 
primarily providing dubbing and subtitling 
services to companies such as Netflix, and 
have seen strong growth during the year. 

The trend towards live operations, with the 
aim of keeping a game live and engaging 
consumers for as long as possible, has 
continued during the year. Across Keywords, 
we are able to support clients as they 
nurture games to stay live, and we continue 
to augment the Group to deliver the right 
offering for clients in this regard. We have 
also started to explore ways in which we 
can service clients in respect of longer-
term opportunities such as the metaverse 
where we see emerging opportunities for 
the Group. 

14

Chief Executive’s review continued

M&A 
Complementary to the five pillars of our 
strategy is our M&A approach, which has 
added significant value to the business 
over the past ten years and something we 
believe is a key differentiator for us. In 2022, 
we completed five high-quality acquisitions 
in the US, Australia, Canada and Italy, 
meaning we have now completed over 60 
transactions in the past 10 years. In that time, 
we have carefully deployed almost €600m 
on M&A, predominantly funded from free 
cash generation, systematically expanding 
our initial localization and testing offering, 
into the only service provider able to deliver 
across the full game development cycle. 

We continue to take a strategic approach 
to M&A and are looking to extend our 
capabilities and geographical reach in our 
Create and Engage service lines, as well 
as scaling our technology offering and 
exploring opportunities to enter adjacent 
markets. During 2022, three acquisitions 
were game development studios (Forgotten 
Empires, Smoking Gun and Mighty Games), 
with Mighty Games also bringing an 
automated testing technology solution, 
and one in marketing (LabCom). We also 
acquired Helpshift, which has developed 
a market leading software-as-a-service 
customer support automation tool to resolve 
customer issues in real-time within its 
clients’ mobile apps and complements our 
Player Support offering within the Engage 
service line. In early 2023 we acquired 47 
Communications, a leading US-based PR and 
communications agency to further enhance 
Engage’s marketing and PR offering.

Russia
Sadly, the humanitarian crisis in Ukraine is 
ongoing. At the start of 2022, we had one 
game development studio, Sperasoft, with 
offices in Russia and Poland, which was purely 
working for international gaming businesses, 
rather than serving domestic Russian clients. 
In discussion with our clients and to support 
colleagues, in the first half of 2022 we 
commenced relocating the majority of our 
people and work from Russia to alternative 
locations, including Poland, together with 
Serbia, Armenia and Malta, where we have 
established new operations.

This was a major project, requiring cross 
functional support and a project team 
which has dedicated considerable time and 
resource to making this transition as smooth 
as possible for all, with the second half of 
2022 having been the key transition phase. 

Their efforts enabled us to relocate over 400 
people from Russia by the year-end to the 
new locations in Europe, a true example of 
what is possible when teams come together 
in adversity and look for long-term solutions. 
We have already started to organically grow 
our headcount in the new locations, with 
client work having transitioned to alternative 
locations successfully. In H1 2023, we will 
continue to look to transition further staff 
out of Russia, before closing our operations. 

Responsible business
Our responsible business agenda is centred 
around five key areas; our people, planet, 
community and our clients, underpinned 
by our commitment to good governance 
and ethics. 

During the year we continued to make 
good progress with these priorities. In an 
organisation of over 12,000 people, our 
people are our largest and most valuable 
asset and rightly have high expectations of 
us. A good culture, in which our people feel 
rewarded, trusted, and included, is critical 
for our long-term success. We believe that 
having a diverse workforce is the best way 
to provide highly creative solutions for our 
clients and have made meaningful progress 
in establishing this. We have renewed our 
partnership with Women in Games after 
a successful first year of our ambassador 
programme and have a full schedule of 
events planned for 2023. 

In 2022, the Group was composed of 26% 
women, 73% men, with according to current 
data, a collective 1% of colleagues identifying 
as non-binary or declining to disclose their 
gender (2021: 25%/74%/1%). Our support 
functions have a more balanced split of 
women and men (44% and 55%, respectively, 
with 1% non-binary/not disclosed). 

Media and Entertainment

Emmy award winners 
Sound Lab, one of our media and 
entertainment focused audio studios 
based in Los Angeles, won a Children's 
and Family Emmy for their work for Maya 
and the Three. The programme was a 
nine-part animated fantasy streaming 
series on Netflix. The team at the studio 
took home the award for 'Outstanding 
Sound Mixing and Sound Editing for 
an Animated Program'.

Gender diversity, and addressing under-
representation remain a focus for the Group 
and Board both across our business and the 
wider industry. Following changes to Board 
composition during the year, the percentage 
of women Directors on the Board at year-
end of 29% was marginally lower than in 
2021 (30%). We continue to apply inclusive 
appointment processes, in line with our 
Board Diversity Policy.

Internally we have created a three-year 
roadmap with dedicated resourcing to 
provide more structure to our diversity, 
equity, inclusion and belonging (DEIB) 
initiatives and believe we will start to 
see tangible benefits from this as we go 
forward. We have also continued to win 
best workplace awards across the globe, 
demonstrating the efforts made to make 
sure Keywords is a great place to work  
for all.

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title15

We have made positive steps in our 
Sustainable Studios initiative to identify 
the areas where we can reduce our impact 
on the planet, something of importance 
to all our stakeholders. During our review, 
we identified moving to renewable energy 
supplies, wherever possible, as having the 
most significant positive impact, and we are 
exploring this on a studio-by-studio basis. 
We made progress in switching tariffs to 
renewable providers, with 16 of our studios 
now on green tariffs. Going forward, we 
will also ensure that all new office and 
studio space meets modern environmental 
building requirements.

We are working towards a target of reducing 
the intensity of our emissions (tonnes of 
CO2e per €m of revenue) by 50% by 2030 
and in 2022, achieved a 16% reduction. In 
the meantime, we have continued to expand 
the greenhouse gas inventory that we report 
against and, during the year, we offset our 
2021 operational emissions through a highly 
respected carbon offset project in Tanzania.

5

acquisitions 
completed in 
2022 

Read more on page 27

We have also continued to make a positive 
impact through our Keywords Cares 
initiative, which is an annual central fund 
which can be applied to match funds raised 
by our local teams. This year our teams 
raised over €45,000 for a range of causes 
across the globe, undertaking our first global 
initiative in November. It was great to see so 
many different activities taking place across 
the Group, with over 35 different charitable 
and community activities being completed, 
more than double the number in 2021. 

Outlook
We delivered an excellent performance in 
2022, demonstrating the strength of our 
platform and the dedication and hard work 
of the 12,000 people within Keywords. 

Whilst mindful of the increasing uncertainty 
within the broader industry and potential for 
foreign exchange movements, we are excited 
about the opportunity ahead with our 
business model, highly diversified client base, 
adoption of technology and geographic 
reach. We are increasingly well positioned to 
support our clients in generating engaging 
content for their leading franchises and 
trading has started well, in line with our 
expectations for the year.

We expect to continue to see robust demand 
for content generation as our clients seek to 
capture the imagination of the three billion 
gamers globally. We continue to have a 
healthy pipeline of acquisition opportunities 
to broaden our capabilities, geographic 
footprint and service offerings. This, together 
with our organic growth, will enable us 
to continue to grow market share, and 
build upon our position as the partner of 
choice for the global video games industry, 
and beyond.

Bertrand Bodson

Chief Executive Officer

Market review

16

Market review 

The video games and entertainment industries are large, vibrant and fast 
moving. Due to COVID-19, there was a significant acceleration in many of 
the broader demand and industry trends. These have provided further 
opportunity for the Group to grow and consolidate its position as the 
leading services provider to the global video games industry.

Demand trends

Following two extremely strong years, 
where demand grew over 20% in 2020 and 
8% off an elevated base in 2021, trends 
in gaming spend in 2022 reflected the 
normalisation of the industry. In November 
2022, Newzoo released updated market 
forecasts for 2022 predicting a 4% decline 
year-on-year. Key factors contributing to 
the decline include the impact of privacy 
changes on mobile spending, fewer AAA 
releases and the impact of the cost of 
living increases on disposable income, 
leading to lower discretionary spend 
by consumers.

In addition, as the first “post-COVID-19” 
year, consumers had a range of alternative 
leisure activities available. With mobile the 
most impacted by reduced disposable 
spend, compounded by privacy changes, 
this market is expected to see a 6% decline 
in 2022. By comparison, Newzoo forecasts 
the console market to fall 4% and expects 

a small increase of +0.5% in the PC market. 
Although lower than the previous year, 
it is worth noting that, overall, the total 
revenue generated from 2020 to 2022 is 
still $43bn higher than original forecasts 
and the industry is still 26% larger than 
pre-pandemic.

Even with the slowing demand backdrop 
Keywords has continued to experience 
excellent demand for its services, with 
organic growth of 21.8%, as there is 
an ever-increasing need for content 
development to satisfy consumer 
demands. With the supply shortages 
of the next generation consoles largely 
resolved and a healthy pipeline of AAA 
and indie releases scheduled for 2023, we 
believe the demand for new content will 
continue to be supportive to demand for 
our services, despite the pressures on cost 
of living, as publishers and developers look 
to drive increased player engagement.

Global video game market

2022E

2021

2020

2019

2018

$184bn

$193bn

$179bn

$146bn

$135bn

Source: Newzoo estimates

Whilst the overall market value has 
contracted during 2022, predominantly 
driven by the mobile market, and to a 
lesser extent a slower release cycle in the 
first half of the year, there continues to be 
growth in key areas of the market. Within 
the PC gaming market, player engagement 
through the Steam platform, which is the 
leading platform through which PC games 
are distributed and played, has continued 
to rise. Player engagement increased 
significantly during the pandemic years, 
and rather than falling back in 2022, 

we continued to see engagement rise 
through 2022, reaching an all-time high in 
January 2023 of over 33 million concurrent 
users. This is up from a previous peak of 28 
million users in December 2021, or a 17% 
rise in engagement. At the same time, the 
number of players “in-game” breached 10 
million for the first time in January 2023. 
In the week prior to the pandemic being 
declared in March 2020, concurrent 
players were at just over 20 million, with 
around 6 million being “in-game”. 

Average concurrent  
players on Steam

2022

2021

2020

2019

2018

Source: SteamDB

21.8m

18.0m

16.9m

29.1m

25.8m

Keywords Studios plc  Annual Report and Accounts 2022Strategic Report17

Industry trends

The video gaming market has historically conducted the 
majority of the game development cycle in-house, for a variety 
of reasons. Over the past 25 years, Keywords has been at the 
forefront of the liberalisation of the industry, as publishers and 
developers increasingly utilise external partners to support the 
launches of their games. This process started with the more 
functional or specialist areas of the game development cycle, 
such as audio, testing and localization and in aggregate external 
providers now account for around 50% of these segments. 
This trend has accelerated in recent years as the video games 
publishing cycle requires significant and skilled resources to 
deliver increasingly complex projects to a tight timeline. 

Games publishers and developers are either unable to, or are 
seeking to avoid, expanding their own teams and a higher 
proportion of work is being entrusted to third party service 
companies like Keywords.

Over the past few years Keywords has built a significant game 
development platform around the world. We now have one 
of the largest game development teams in the world and 
with our reputation for high-quality service, we believe we will 
benefit from our position as the market's leading provider of 
scale, as there is a trend towards increasing partnerships at 
a more strategic level. This includes a growing demand for 
co-development and full game development services, and we 
are investing to continue to grow our offering and increase our 
market share.

As we operate in a highly fragmented market, our position as 
the only service provider of scale with depth and breadth in all 
areas, means we are uniquely placed to support our customers’ 
needs whilst also consolidating the market. Industry players 
are attracted to joining the Group as they see the benefits 
of our stability, access to a wider customer base and service 
offering. Our continued M&A success means we are increasingly 
benefiting from our scale relative to competitors, and we believe 
this will enable us to get closer to the largest players in the 
industry as they look for support on their large-scale complex 
projects going forward.

Following work completed with the research company IDG, 
we believe that Keywords’ addressable market in video game 
content creation stood at ~US$36bn in 2022. Of this work, 
broadly one third, or ~US$12bn, is completed by service 
providers, with Keywords being the largest player. Our 2022 
revenue of €691 million implies our market share has grown to 
~6% of the market, with the second largest player in the market 
believed to be around one third of our size.

The total addressable market (TAM) is expected to grow faster 
than industry growth levels as the trend towards external 
providers continues and the level of technical support increases. 
IDG forecasts that this growth will average around 9% over the 
next five years, compared to industry growth averaging around 
5%. Game development remains the most internalised service, 
with around 20% of the market taken up by external provision 
and IDG expects this will be a key area of growth going forward, 
even with the current trends in the market.

We also continue to see game engine technology, which 
underpins our industry, increasingly being used in other markets 
to improve their processes. In the media and entertainment 
space, we have seen virtual production, which uses game 
engines to render the backgrounds onto large, high resolution 
LED screens, increase in use and we also see potential in visual 
effects (VFX) and animation. These trends will remain supportive 
over the medium-term and provide an opportunity for us to 
utilise our expertise in broader sectors over time.

External 
~$12bn (~33%)

TAM 
~$36bn

Inhouse 
~$24bn (~66%)

 We operate in a large, highly 
fragmented industry, where the 
medium-term growth prospects 
remain highly exciting.”

Bertrand Bodson

Chief Executive Officer

Business model

18

Business model

Creating value by  
driving long-term  
sustainable growth

1

2

What we do

Barriers to entry

Scale and flexibility
Customers increasingly need large reliable suppliers 
with flexible resourcing to match their needs, 
allowing scaling up and down to meet demand, 
mirroring the seasonality of games production.

Reputation for quality 
At the heart of our culture is our commitment 
to quality, reliability and integrating with our 
customers’ processes, promoting long-term 
customer relationships.

Knowledge and expertise 
Our talented people have deep games-specific 
knowledge and experience, enabling them to add 
value to our customers’ games at all stages in the 
development lifecycle.

Global presence 
Providing access to the best talent enables us to 
deliver projects across studios in multiple time 
zones, allowing global workflow capabilities while 
remaining close to our customers.

Technology
Necessity of regular investment in technology and 
security makes it difficult for smaller suppliers to 
compete. The importance of resilience and security 
is demonstrated by our robust IT infrastructure. 

Financial strength 
Our strong financial performance and position 
gives our customers reassurance of resilience in 
their supply chain and is part of our attraction to 
businesses we acquire.

Game Development
Includes full and co-development, 
porting and remastering,  
tool development and  
consulting services

Art Services
Creation of video game 
graphical art, including 
concept, 2D and 3D asset 
production and animation

Player Support
Holistic multilingual support 
delivered in game, on digital 
community and social platforms 
and through our proprietary tech 
platform, Helpshift

Marketing Services
Creation of game trailers, 
marketing art and materials, 
PR and full brand campaign 
strategies

Keywords Studios plc  Annual Report and Accounts 2022Strategic Report19

At Keywords, we are using our passion for games, technology and media to  
create a global, integrated services platform of scale for video games and beyond. 

By working as their external development partner, we enable leading content 
creators and publishers to leverage our expertise. 

Our presence across the full game development cycle creates multiple 
opportunities to support our clients though the below service lines.

3

Creating value for  
our stakeholders

Shareholders
Consistent track record of 
delivering revenue and profit 
growth, augmented by value 
creating M&A.

Customers
Deepening and broadening 
our relationships with  
our clients.

35%

five-year revenue 
CAGR 

150

customers taking 
three or more  
services

Employees
Growing scale and diversity of our teams  
within the supportive One Keywords culture.

17%

increase in average 
number of employees 
in 2022

26%

of workforce  
are women

Environment
Minimising our impact on the 
planet through Sustainable 
Studios programme.

16%

GHG intensity 
reduction in 2022

Communities
Increasing community 
involvement and support for 
good causes.

38

projects 
supported, more 
than double 2021

Audio Services
Multi-language voiceover recording, original language voice 
production, music management and sound effects

Functional Testing
Quality assurance, testing for defects, compliance with hardware/
platform specifications, as well as test automation tools and services

Localization
Translation of in-game text, audio scripts, cultural and local adaptation, 
accreditation, packaging and marketing materials in 50+ languages

Localization Testing
Testing for out of context translations, truncations, overlaps, 
spelling, grammar, geopolitical and cultural sensitivities and 
compliance requirements

Our strategy

20

Our strategy

Imagine More...

In 2022, we set out how we intend to build on our strong foundations 
to further unlock Keywords’ considerable potential and deliver an 
ever-more compelling proposition globally for our partners in the 
video games industry, and adjacent content markets.

Our strategy from

2019 to 2021

2022 and beyond

Cementing  
our position 

Moving to  
the next level

Cementing our position as the “go to” 
 technical and creative services provider  
for the global video games industry.

Our key areas of focus to take Keywords  
forward and to drive accelerated sustainable 
growth and opportunity are:

Building our platform
Growing the number of services and 
locations within the organisation to create 
a full service offering for our clients.

Selective acquisitions  
and integration
Extending the Group's service capacity, 
capabilities and geographical reach in 
order to serve our client base. 

Organic growth  
and cross selling
Driving the organic growth of the service 
lines and increasing the number of clients 
taking three or more services.

Key achievements for the period

27%

Revenue 
CAGR

22%

increase in 
employees 
CAGR

21

acquisitions 
completed

Strategic  
partnerships

Technology

One Keywords

Talent and  
capabilities

Adjacent markets

Keywords Studios plc  Annual Report and Accounts 202221

Discover how we  
collaborate with  
our partners

Read more on page 12

1

Strategic  
partnerships

We are developing deeper strategic client partnerships at all levels to 
create and capture more value together, driving success for our clients 
and more demand for Keywords’ services.

Progress

• 

• 

Introduced Client Partner roles to 
lead overall relationships with our 
strategic partners.

Integrated Solution Producers now 
coordinate the delivery of complex 
cross service line solutions for clients.

•  Established Service Line Architects to 
create value-based solutions based on 
deep client and industry knowledge.

Lighthouse deals
We are targeting the generation of 5–10 
multi-service line, long-term engagements 
with key players in the industry that create 
and deliver improved solution offerings 
and strategic advantage.

Progress

•  Enhanced capability to deliver cross 
service line bid responses to support 
clients’ needs.

•  Ongoing discussions with a range of 
clients about complex multi-service 
line projects.

Priorities

Managing our top 25  
strategic partners
As the leader in the industry, we already 
work with 24 of the top 25 games 
publishers and all of the top 10 mobile 
publishers. 

A clear theme from our client discussions 
is to elevate our relationships, make them 
more strategic and enhance our ability to 
cross-sell solutions that benefit their needs 
as the industry evolves. 

Progress

•  Commenced strategic partnership 

reviews with key clients to share and 
discuss ambitions for the mid-to-
long term. 

•  Created consolidated client IP-level 
data views providing clearer total 
relationship insight.

• 

Improved internal capability to 
support collaborative responses to 
client requests. 

Developing our strategic 
partnering capability 
and capacity
We have enhanced our capability to deliver 
a more coordinated end-to-end offer to 
meet our clients’ longer-term needs. By 
facilitating greater cross service line and 
studio collaboration, we aim to capture 
more value for all throughout the content 
development lifecycle.

22

Our strategy continued

2

Technology

We are harnessing new and existing technologies to enable Keywords 
 to work smarter, do more for our clients and stay at the forefront of  
the industry. This includes broadening our use of AI, Machine Learning 
and automation across our global platform enabling us to scale 
and enhance our offering. 

Priorities

Internal tech spine 
While we have robust systems already in 
place, we are strengthening our internal 
capability to support ongoing growth and 
our ability to deliver larger, more complex 
work ever more seamlessly through 
better integration of our systems across 
the business. 

Progress

•  Acquisition of Mighty Games brought a 
proprietary AI-based testing technology 
platform to complement our existing 
capabilities.

•  Acquisition of Helpshift has provided 
a propriety customer support AI 
automation tool to resolve issues within 
clients’ mobile apps, complementing 
our Player Support capabilities.

•  Dan McCormick joined as Chief Digital 
and Information Officer to spearhead 
deeper integration of technology 
across the Group.

•  Enhancing our systems to provide 

richer insights and reporting 
capabilities as well as supporting cross 
service line collaboration. 

•  Scaling proven systems across our 
global platform for more integrated 
planning and delivery.

Innovation 
Innovation is very much part of the 
entrepreneurial spirit of our 70+ studios 
with many smart solutions already adding 
value to clients across our global platform. 
We have a global initiative to leverage our 
shared innovation mindset and activity 
across Keywords to ensure we have the 
best technology and solutions in each 
of our service lines and remain at the 
forefront of the industry.

Progress

•  Created a dedicated stand-alone 

innovation team led by an Executive 
Committee member. 

•  Launching Labs @ Keywords Studios to 
identify and develop future tech-based 
solutions.

• 

Integrating KantanAI into Helpshift 
to expand the number of languages 
supported on platform.

Service line automation 
We have been identifying and investing 
in automation opportunities and proven 
capabilities across our service lines to 
enable us to deliver more for clients. 
When appropriate, we will augment our 
offering by acquiring innovative technology 
to develop.

Progress

•  Built and expanding an end-to-end 
automated solution for a key client 
to enhance their localization using 
our KantanAI technology to deliver 
translations in over 30 languages. 

Discover how 
we are building 
our technology 
platform

Read more on page 26

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title23

3

One  
Keywords

We are galvanising the Group’s “One Keywords” culture of 
entrepreneurialism and collaboration to make it easier to navigate 
our comprehensive service and studio platform and facilitate more 
collaboration and scalability. 

Discover our new 
leadership principles

Read more on page 43

M&A integration
Enhancing our strong track record of M&A 
execution with deeper integration of post-
transaction processes to support future 
value creation and realise synergies.

Progress

•  Development of updated M&A 
integration memorandum.

•  Creation of a London marketing 

hub, bringing all recently acquired 
studios under one roof to enhance 
collaboration.

•  Encouraging collaboration between 
newly acquired studios and other 
locations and service lines to identify 
opportunities to expand services and 
create new integrated solutions.

Priorities

Values and leadership principles
Developing our shared cultural values 
and leadership principles to facilitate 
platform growth.

Progress

•  Launched new Leadership Principles 

capturing the essence of the 
Group, while retaining unique studio 
characteristics.

•  Established Key Communicators 

network to enhance engagement 
and enable transparent and open 
communication across the Group. 

•  Established quarterly Group-wide town 
hall sessions to share organisation-wide 
key themes. 

Spine business partnering
One of the key strengths of our business 
is its entrepreneurial spirit. To retain this, 
we are amplifying the voice of the studios 
to ensure we have a global platform that 
combines invaluable local knowledge 
with the benefits of our strong ‘spine’ of 
shared services to support the growth of 
our studios.

Progress

• 

Introduced a regional hub model to 
create centres of excellence.

•  Scaled our strategic and tactical Shared 
Services to empower every studio with 
the expertise of the Group.

24

Our strategy continued

4

Talent and 
capabilities

We aim to establish Keywords as the destination for talent and career 
development in the industry. Our goal is to enhance our employee value 
proposition to support the growth of our global and increasingly diverse 
workforce. We will do this through talent acquisition and development, effective 
communication and engagement, and a broadening of our DEIB initiatives. 

Keywords academies
Expanding our talent development across 
our global footprint to offer the best 
opportunities for talent, aligned with 
in-demand industry growth areas. 

We are also seeking to replicate the 
success of our Art Academy, which has 
been highly successful in developing talent 
for our studios in India, by creating training 
courses to develop a further pool of talent 
to support studios around the world.

Progress

•  Memorandum of Understanding 

with the National Skill Development 
Corporation in India to jointly fund, 
promote, and support the expansion of 
the InGame Art Academy, to develop 
a further pool of talent to support our 
game development studios around 
the world as part of our Destination 
India initiative.

•  Expanded Bootcamps which look to 
provide those with some industry 
experience in games with the skills to 
become ‘AAA’ game developers.

Priorities

Compensation and benefits
We are working on aligning and better 
communicating our incentives.

Progress

•  Mid-year review and benchmarking of 

compensation across the globe.

•  Remuneration Committee review of pay 
scales and incentives emphasising fair 
pay and rewarding strong performance.

•  Evolving emphasis of long-term awards 

at the service line level to provide 
clearer link between performance 
and reward.

Specialised recruitment 
and development pathways
We are investing in and expanding our 
talent acquisition and development 
success stories across our global footprint 
to enable our studios to grow faster, 
particularly within strategically important 
capabilities like Game Development, where 
demand and competition for talent is more 
pronounced across the industry.

Progress

•  Established a global talent acquisition 
team modelled on the successful 
approach used at Snowed In Studios.

•  Building out our talent development 

strategy based on our new Leadership 
Principles.

•  Piloting leadership skills training 
in partnership with a leading 
industry provider.

Discover how 
we are building 
talent pipelines 
for the future

Read more on page 28

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title25

5

Adjacent 
markets

We are leveraging the Group’s capabilities to target closely adjacent 
markets that are increasingly utilising video games expertise, that 
naturally fit with our current offering, or where we can transfer our 
gaming experience to other close verticals. 

Discover how  
we are capturing  
new opportunities

Read more on page 13

• 

Investing in broadening current 
audio offering to media and 
entertainment clients.

•  Exploring M&A opportunities to 

leverage game engine capabilities  
in the media and entertainment space.

Metaverse
Opportunity to leverage our existing 
service propositions to meet metaverse 
requirements such as large-scale art, live 
Q&A, and player/user support or act as a 
consultant to large non-gaming brands 
and render their proposition digitally.

Progress

•  Developing metaverse presence to use 

as a test bed for future support.

•  Continue to review opportunity set to 

support clients’ needs in the metaverse.

Priorities

Live operations
We are developing a dedicated LiveOps 
offering, to build on our existing offering, 
as an increasing proportion of games are 
released as Games as a Service (GaaS), 
where content is constantly iterated 
and developed.  

Progress

•  Expanded our Lively studio in 

Leamington Spa focused on LiveOps 
offering.

•  Broadened LiveOps capabilities 

through the acquisition of Smoking 
Gun in Vancouver.

• 

Investing in our data and analytics 
capabilities.

Media and entertainment 
The TV/film market is predicted to be 
almost $150bn by 2025 (Source: IDG 
Consulting 2021) and we are seeing 
convergence of both the customer base 
and the technology, with game engines 
increasingly being used to create content 
through virtual production and animation.

Progress

•  Demonstrated our in-house Virtual 

Production (VP) skill set through the 
end-to-end production of video using 
VP techniques.

Strategy in action

26

Strategy in action

Embracing new and existing technologies  
to enable Keywords to work smarter, do  
more for our clients, and to enable us to  
stay at the forefront of the industry, is  
critical to our long‑term success. 

Read more on page 22

Keywords Studios plc  Annual Report and Accounts 2022Strategic Report27

Case study

Building our technology stack  
During 2022, we made technology one of the key areas 
of focus for our M&A activity and successfully completed 
two acquisitions that significantly built out our 
technology platform. Both acquisitions were different 
to our normal profile in that the solutions they provide 
are highly scalable and have the potential to automate 
traditional processes in the game lifecycle, whilst being 
highly complementary to our current offering.

Mighty Games brought an innovative set of AI-led tools to 
help developers go from build to test using ‘zero touch’ tech 
and automation. These tools automatically test the quality 
of code on multiple machines and produce automatic 
feedback on defects, bugs and errors. Currently focused 
on mobile games, we are investing to broaden the TestBot’s 
capabilities into other game engines and will be able to 
utilise it within our internal processes to give our clients a 
further quality control oversight, as well as providing it as a 
solution to clients' internal development studios.

Effective customer support is at the core of making sure a 
player remains engaged, and with Helpshift’s combination 
of smart segmentation and conversational AI, we are 
able to facilitate a positive customer support journey 
without leaving the game. Helpshift can either solve an 
issue outright, or direct the customer to one of our 2,000 
agents to provide tailored support in the consumer's 
own language, thanks to the capabilities of KantanAI, our 
machine translation solution. 

We will continue to broaden our technology stack and 
are integrating technology to enhance our offering and 
increase automation to support the scaling of our business 
as a key part of our long-term strategy. 

Link to strategic pillars

28

Strategy in action continued

Imagine More

Building on the success of our InGame Art 
Academy in India, we are looking to provide 
opportunity and development for graduates 
within the exciting and ever‑evolving game 
development industry.

Read more on page 24

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title29

Case study

Strengthening our 
talent pipeline 
In an industry where there is a significant shortage 
of available talent, we have a long track-record of 
developing our own. 

Our Lakshya art studio in India, has grown from 
270 people in 2014 to over 700 people across 
four cities today. A large part of their growth has 
been through their highly successful InGame Art 
Academy, where we have offered structured training 
programmes to graduates. As part of this we also 
run programmes designed especially for women to 
encourage more women to be part of the industry.

In 2022, we decided to expand the academy concept 
into Game Development, given the critical shortage 
of talent, and to take advantage of the near one 
million engineers graduating in India each year. In 
collaboration with a number of our game development 
studios in the UK, Australia and US, and in conjunction 
with the Ministry for Skills Development and 
Entrepreneurship, we have built on the learnings from 
the Art Academy and created a tailored programme 
that provides specific training for recent graduates to 
be able to work in the video gaming industry. 

This isn’t an overnight process, and once they have 
graduated from the academy, we will continue to train 
the graduates to enable them to provide the quality of 
output that our studios require to satisfy our clients and 
create a long-term career in the industry. 

Link to strategic pillars

30

Strategy in action continued

Imagine More

Imagine working with the biggest titles  
and best people in the industry. 

Human talent is our most valuable resource 
and as a business we thrive on diversity and 
collaboration, and work as teams to create 
world‑class entertainment and empower 
people to fulfill their potential.

Read more on page 46

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title31

Case study

Supporting diversity and 
representation in gaming
The video games industry has not traditionally attracted or 
retained a diverse talent pool and we believe we have a key 
role to play in making it a more attractive career choice for 
people of all backgrounds and characteristics.

Whilst still early in our journey, we are already seeing 
notable progress in certain areas of our business around 
gender equality. One of our UK studios, Lively, which started 
life as part of Electric Square, already has a workforce 
of 70 people having been operating for only two years. 
Importantly, 37% of those staff are women and over half of 
those women have been hired or promoted into senior or 
leadership roles, including two of Lively’s directors.

In India, in what has traditionally been a workforce of 
predominantly men, we saw the first all-woman cohort go 
through our InGame Art Academy during 2022. This was part 
of a specific initiative targeted at increasing the participation 
of women in the space. The women completed a three-
month paid internship programme, with the curriculum 
designed for women who aspire to excel in 3D Game Art, 
providing the support and inspiration for them to leave a 
mark in the industry once they are fully employed at Lakshya.

Members of our team have also been instrumental in setting 
up the Women in Games (WIG) chapter in Asia. Keywords 
is the proud sponsor of the Women in Games Individual 
Ambassador programme, with 30+ Keywordians part of this 
community of women making an impact within the industry 
globally. This creates a strong foundation for us to continue 
to drive the agenda in the coming years, and expand our 
support for more underrepresented groups. 

Link to strategic pillars

Key performance indicators

32

Key performance indicators

We monitor our financial performance against a number 
of different benchmarks and these are set in agreement 
with the Board.

Revenue growth

34.8%

2022

2021

2020

14.4%

34.8%

37.1%

2019

30.2%

Reasons for choice 
Quantifies the growth in revenue from our operations on a reported basis.

How we calculate 
Increase year-on-year in reported revenue.

Objectives 
The Group aims for continued revenue growth and development.

Organic Revenue growth

21.8%

2022

2021

2020

2019

21.8%

19.0%

11.7%

15.5%

Reasons for choice 
Due to the number of acquisitions the Group makes, and because it 
integrates them quickly, this provides the most meaningful measure of 
underlying revenue growth.

How we calculate 
Organic revenue at constant exchange rates is calculated by adjusting 
the prior year revenues, adding pre-acquisition revenues for the 
corresponding period of ownership, and applying the prior year foreign 
exchange rates to both years, when translating studio results into the 
euro reporting currency.

Objectives 
The Group aims to achieve Organic Revenue growth in excess of 10% per 
annum over the medium-term.

Gross margin

38.7%

2022

2021

2020

2019

Adjusted operating  
costs as a % of revenue

17.4%

38.7%

39.1%

38.0%

36.8%

2022

2021

2020

2019

17.4%

17.6%

18.1%

19.2%

Reasons for choice 
The Board believes this to be a consistent measure of trading 
performance.

Reasons for choice 
The Board monitors overheads to ensure the operating costs of the 
Group are in line with the level of business being generated.

How we calculate 
Revenues from services supplied to customers less cost of sales,  
as a percentage of revenue.

Objectives 
The Group aims for gross margins in line with historic norms.

How we calculate 
Administration expenses, adding back non-operating costs including 
share-based payments expense, costs of acquisition and integration, 
amortisation of intangible assets, depreciation and impairment, non-
controlling interest and deducting bank charges, expressed as a 
percentage of revenue.*

Objectives 
The Group will continue to seek to control these costs closely and in 
line with the level of business being generated.

Keywords Studios plc  Annual Report and Accounts 2022Strategic Report33

Link to strategic priorities

Strategic  
partnerships

Technology

One 
Keywords

Talent and 
Capabilities

Adjacent 
markets

Adjusted EBITDA margin 

21.3%

2022

2021

2020

2019

21.3%

21.5%

19.9%

17.6%

Adjusted profit  
before tax margin

16.2%

2022

2021

2020

2019

16.2%

16.8%

14.7%

12.5%

Reasons for choice 
Provides an indication of how we are performing both internally and 
relative to our peers.

Reasons for choice 
The Board believes this to be a consistent measure of trading 
performance, aligned with the interests of our shareholders.

How we calculate 
Comprises EBITDA (operating profit, adjusted for amortisation of 
intangible assets, depreciation and impairment, while deducting 
bank charges) adjusted for share-based payments expense, costs of 
acquisition and integration and non-controlling interest, as a percentage 
of revenues.*

Objectives 
The Group aims to increase margins through operational efficiencies.

How we calculate 
Comprises profit before taxation adjusted for share-based payments 
expense, costs of acquisition and integration, amortisation and 
impairment of intangible assets, non-controlling interest, foreign 
exchange gains and losses, and unwinding of discounted liabilities.*

Objectives 
The Group aims for margins in line with historic norms.

Adjusted cash conversion rate

Growth in Adjusted EPS

100.1%

2022

2021

2020

2019

100.1%

107.3%

97.2%

27.2%

2022

2021

2020

27.2%

24.9%

46.5%

80.2%

2019

7.2%

Reasons for choice 
Measures operating cash generation and our capacity to pay dividends, 
service debt and fund acquisitions.

Reasons for choice 
Reports the underlying profit growth generated on a per share basis, 
demonstrating the value being created for shareholders.

How we calculate 
Adjusted free cash flow before tax as a percentage of the Adjusted profit 
before tax. The calculation is described in more detail on page 170.

Objectives 
Cash generation and working capital management will remain a 
key focus.

How we calculate 
The Adjusted profit after tax comprises the Adjusted profit before 
tax, less the tax expense as reported on the Consolidated statement 
of comprehensive income, further adjusted for the tax arising on the 
bridging items to Adjusted profit before tax.

The Adjusted earnings per share comprises the Adjusted profit after 
tax divided by the non-diluted weighted average number of shares as 
reported in note 8.

Objectives 
The Group aims for continued growth in Adjusted earnings per share.

* 

 In 2020, in order to present the measure consistently year-on-year, the impact of COVID-19 government subsidies claimed is also excluded.

Service line review

34

Service line review

At a glance

Service offerings

Game Development 
Includes full and co-development, porting 
and remastering, tool development and 
consulting services. 

Art Services 
Creation of video game graphical art, 
including concept, 2D and 3D asset 
production and animation.

Performance indicators

Service line revenue

€275.5m
+46.4%

Organic Revenue growth 

25.9%

Average operational staff

3,417
+26.3%

Keywords Studios plc  Annual Report and Accounts 2022Strategic Report35

The market opportunity  
and outlook
The video games market remains robust, 
with strong player engagement on major 
platforms and titles. Whilst there is potential 
for large publishers to have a narrower 
focus on major titles, we continue to believe 
there will be a focus on the generation of 
new content to ensure that players remain 
engaged for longer. 

We expect continued robust demand across 
our Create service line, as the industry 
remains capacity constrained in terms of 
access to highly-skilled talent as games 
continue to increase in complexity. This has 
meant that clients are increasingly seeking 
external support to deliver the required, 
engaging content for their projects. While we 
are starting to see a more cautious approach 
to investment in new games at the beginning 
of the year, the Create service line remains 
resilient, due to the quality of our studios and 
talent, its strong client relationships globally, 
and the mix of franchises we work on. 

Percentage of  
Group Revenue

Percentage of Group  
Adjusted EBITDA

The Create service line combines Art Services and 
Game Development to deliver a range of services to 
clients and partners globally. It represents around 
3,500 people in 23 studios across 42 cities.

2022 Performance
Create performed strongly during the year, 
with total revenues up by 46.4% to €275.5m 
(2021: €188.2m). Organic Revenue, which 
excludes the impact of acquisitions, grew 
by 25.9%, as the service line continued to 
benefit from the strong industry demand 
for new content creation and the increasing 
complexity of games. 

The performance was driven by strong 
growth in a number of Create studios, 
with increased headcount enabling our 
game development studios to take on 
more work and meet demand, with the 
UK and Australia seeing strong growth in 
particular. In Art Services, we continued 
to experience very strong performance in 
Quebec and in our Indian business. We have 
also begun to benefit from the increased 
collaboration between Art Services and 
Game Development, with studios increasingly 
utilising each other's services to support the 
needs of clients. 

Due to the industry-wide shortage of talent 
within the game development and art 
sectors, we have established a dedicated 
talent acquisition team to complement 
local efforts and have started a number 
of local talent development initiatives. 
These combined efforts, together with our 
extensive geographic footprint allowing us to 
hire from around the world, has meant that 
we have been able to meaningfully grow our 
Create team during the period, and better 
support our clients.

Despite Game Development being the 
most directly affected by the situation in 
Ukraine, the scale and broad footprint of 
the business has meant that the service line 
continued to perform well during the period. 
During the year, we started to relocate 
people and work from our single Russia-
based business, Sperasoft, to alternative 
locations in Europe. Sperasoft purely works 
for international gaming businesses, rather 
than serving domestic Russian clients. 

The majority of this transition took place 
in the second half of the year, and in total 
we have moved over 400 people to new 
locations as of the year end. The situation in 
Ukraine meant that our initial growth plans 
for Sperasoft, that had been resourced, 
could not be fulfilled, and the focus for the 
year was on completing existing projects 
and undertaking the transition. This had a 
meaningful impact on profitability of the 
business. Due to the successful transition, 
and pace of new hires in the new locations, 
we are now able to start to take on new 
projects as well as continuing to support 
our existing clients. In H1 2023, we will 
continue to look to transition further staff 
out of Russia, before closing our operations. 
As a result, we will continue to incur costs 
from the transition into the year, as well 
as a modest one-off charge relating to 
the closure.

Revenues derived from Russia represented 
3.8% of Group revenues (€26.3m), down 
from 5.7% in 2021 and in December 2022, 
represented just 1.7% of Group revenues. 

Adjusted EBITDA in Create grew 40.2% to 
€69.7m in 2022 (2021: €49.7m), with the 
Adjusted EBITDA margin of 25.3% in 2022 
lower than the previous period (2021: 26.4%) 
due to the impact of the transition of people 
and work from Russia in the second half 
of the year. This was largely offset by the 
benefit of foreign exchange movements.

We welcomed three new Game Development 
studios this year, Forgotten Empires, the 
small game development team at Mighty 
Games and Smoking Gun Interactive. Each 
of the acquisitions bring different skills 
and capabilities to our business. Forgotten 
Empires brings extensive experience in 
real-time strategy games. Smoking Gun 
has a long track record in developing 
highly rated, cross platform games and 
gives access to talent in Vancouver, a game 
development hub. The Mighty Games team 
also support the scaling of our broader 
Australian business. 

Revenue €m

Organic Revenue growth %

Adjusted EBITDA €m

Adjusted EBITDA margin %

2022

275.5

69.7

25.3%

2021

188.2

49.7

26.4%

Change 

46.4%

25.9%

40.2%

36

Service line review continued

At a glance

Service offerings

Audio Services
Multi-language voiceover recording, 
original language voice production, music 
management and sound effects.

Functional Testing
Quality assurance, testing for defects, 
compliance with hardware/platform 
specifications, as well as test automation 
tools and services.

Localization 
Translation of in-game text, audio scripts, 
cultural and local adaptation, accreditation, 
packaging and marketing materials in 50+ 
languages.

Localization Testing
Testing for out of context translations, 
truncations, overlaps, spelling, grammar, 
geopolitical and cultural sensitivities and 
compliance requirements.

Performance indicators

Service line revenue

€300.9m
+29.8%

Organic Revenue growth 

23.4%

Average operational staff

4,562
+6.9%

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title37

Globalize brings together our Audio, 
Testing and Localization businesses to 
create a global business with around 
5,000 people in 32 studios across 
27 cities. 

Percentage of  
Group Revenue

Percentage of Group  
Adjusted EBITDA

2022 Performance
Globalize performed well in 2022 with total 
revenues up by 29.8% to €300.9m (2021: 
€231.9m). Organic Revenue, which excludes 
the impact of acquisitions, grew by 23.4%.

Each of the lines of business within Globalize 
performed well during the year, and our 
increased scale and footprint meant we were 
well positioned to capitalise on the industry’s 
healthy demand for post-production 
services, despite it being a slower period 
for new launches.

In Functional Testing we saw strong growth, 
as our Polish operations relocated to a new 
state-of-the-art facility enabling increased 
recruitment, and Montreal performed well. 
We also benefited from several large testing 
contracts in the second half of the year 
that we were able to fulfil due to our scale 
and footprint. Our broad footprint across 
different time zones allows clients access to 
a global workflow, and access to different 
cost to serve models. This enables us to 
continue to mitigate the impact of increasing 
costs, with considered pricing adjustments. 
Our footprint also provides the opportunity 
to grow our talent base and maintain high-
quality output for our clients.

Mighty Games was added to the portfolio to 
be able to offer automated games testing 
solutions and expertise to our clients. This 
acquisition illustrates our commitment to 
utilise technology to provide more value-
added services to our client base and stay 
at the forefront of our industry.

In Localization, performance was also strong 
as we benefited from the deployment of a 
specific AI-driven text localization workflow 
in H1 for a key client. Audio localization 
saw a good second half of the year, which 
offset weaker H1 performance from delays 
to certain projects. Our Audio media and 
entertainment business continued to grow 
rapidly as we expanded our capabilities 
and relationships with several large 
industry players, including Netflix.

Adjusted EBITDA in Globalize grew 30.0% 
to €61.6m in 2022 (2021: €47.4m), with the 
Adjusted EBITDA margin maintained at 20.5% 
in 2022 compared to 20.4% in 2021. 

The market opportunity and 
outlook
During the year we saw the trend towards 
external service provision continue across 
each of our Globalize lines of business. We 
believe that even in a more constrained 
market environment this trend will continue 
over the medium-term, as the opportunity to 
move from fixed to variable costs for certain 
functions will become more attractive for 
clients. Due to the scale of the service line 
we are now able to meet the needs of our 
largest clients, across the globe, and in a 
rapid manner, which should further enable 
us to capture increasing demand across the 
service line.

Revenue €m

Organic Revenue growth %

Adjusted EBITDA €m

Adjusted EBITDA margin %

2022

300.9

61.6

20.5%

2021

231.9

47.4

20.4%

Change 

29.8%

23.4%

30.0%

38

Service line review continued

At a glance

Service offerings

Marketing Services
Creation of game trailers, marketing 
 art and materials, PR and full brand 
campaign strategies.

Player Support
Holistic multilingual support delivered 
in game, on digital community and  
social platforms and through our  
proprietary tech platform, Helpshift.

Performance indicators

Service line revenue

€114.3m
+24.1%

Organic Revenue growth

9.7%

Average operational staff

2,292
+21.2%

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title39

Percentage of  
Group Revenue

Percentage of Group  
Adjusted EBITDA

Our Engage service line brings together  
our Marketing Services and Player 
Support businesses to create a holistic 
offering focused on player engagement, 
encompassing around 2,500 people in 
29 studios across 23 cities.

Adjusted EBITDA grew 20.0% to €15.6m in 
2022 (2021: €13.0m), with the 2022 Adjusted 
EBITDA margin of 13.6% slightly behind the 
previous year period (2021: 14.1%).

The market opportunity  
and outlook
Our ambition for Engage is to create the next 
generation of connected companies that 
encompass the marketing, communications, 
and player-centred aspects of the games 
industry. This will enable us to offer a holistic 
solution focused on driving and maintaining 
player engagement with our clients’ games. 
We will continue to broaden our marketing 
offerings, both geographically and to ensure 
that we have all of the capabilities our global 
clients need.

In Player Support, the nature of the business 
means that clients need to focus on keeping 
players engaged and supported within 
their games. The Helpshift acquisition, 
whilst early in its integration, provides an 
exciting opportunity to scale our business, 
by providing a market-leading solution for 
clients, although it will take the majority of 
2023 before we believe we will be able to 
demonstrate meaningful traction with clients 
due to the longer sales cycle in this segment. 
As highlighted previously, the successful 
integration of KantanAI, our Machine 
Translation solution, into Player Support, 
provides further opportunities for the 
business to provide cost effective and high-
quality solutions to meet industry needs.

2022 Performance
Engage saw robust growth during the year, 
with revenues up by 24.1% to €114.3m (2021: 
€92.1m). Organic Revenue, which excludes 
the impact of acquisitions, grew by 9.7%.

Player Support performed strongly across 
the year, with the addition of a number of 
new clients and healthy growth across our 
top clients. Social Media and Trust and Safety 
Services also continue to grow and are 
developing into a key part of our offering. In 
December, we were delighted to announce 
the acquisition of Helpshift, which will 
transform our player support business into 
a unique market-leading holistic offering 
for our clients. Helpshift brings a market-
leading customer support automation tool 
to resolve customer issues in real-time within 
its clients’ mobile apps, which together with 
our existing player support capabilities, and 
KantanAI machine translation capability, will 
create an unrivalled player support offering 
for customers.

Our Marketing studios delivered a more 
modest performance, in part due to 
the exceptional performance in 2021, 
during which the business experienced 
significant growth of over 150% and organic 
growth of ~34%. In addition, the 2022 
performance was impacted by some client- 
specific project delays and cancellations, 
particularly in our North American studios. 
In December, we were pleased to extend 
the geographic spread of our PR offering, 
with the acquisition of LabCom in Italy, 
complementing our UK-based PR agency, 
Indigo Pearl and the January 2023 acquisition 
of 47 Communications in the US opens 
up opportunities in the world’s largest 
gaming market. Increasingly, our marketing 
studios are collaborating to provide broader 
solutions to clients as well as working with 
player support to provide a holistic offering.

Revenue €m

Organic Revenue growth % 

Adjusted EBITDA €m 

Adjusted EBITDA margin %

2022

114.3

15.6

13.6%

2021

92.1

13.0

14.1%

Change

24.1%

9.7%

20.0%

Responsible business review

40

Responsible business review

We conduct our business responsibly, 
operating to the highest standards of 
honesty, integrity and ethical conduct. We 
take our wider corporate responsibility 
seriously and are conscious of the role we 
play in our communities and our impact 
on the environment. We are very proud of 
the thousands of Keywordians, across 26 
countries, for upholding the highest standards 
as we engage and grow with our colleagues, 
our customers and our communities.

Highlights

During 2022, we made good 
progress on our priority areas,  
with highlights including: 

•   Renewed partnership with 

Women in Games Ambassador 
programme and formalised  
our DEIB journey.

•   Increased net promoter score 
to 37 across our client base.
•   More than doubled charitable  
and community activities to 
38 initiatives across our studios.

•   Reduced carbon intensity by 

16% and progressed Sustainable 
Studios initiative.

Keywords Studios plc  Annual Report and Accounts 2022Strategic Report41

People

Page 42

Planet

Page 48

Our largest and  
most valuable asset

Minimising our impact

Priorities
•  Employee engagement

•  Health and safety

Priorities
•  Minimising environmental footprint

•  Diversity, equity, inclusion 

•  Training and development

•  Sustainable Studios programme 

and belonging

Key highlight

30

employee Net Promoter Score (eNPS)

•  Renewable energy sourcing

Key highlight

16%

reduction in GHG intensity in 2022

Community

Page 52

Client

Page 54

Making a positive impact 
through Keywords Cares

Priorities
•  Supporting good causes

•  Celebrating across cultures

•  Employee support fund

Key highlight

€45.6k 

raised for good causes 

At the heart of  
everything we do

Priorities
•  Pursuing strategic partnerships 

•  Delivering client-led solutions

•  Cybersecurity

Key highlight

37

Net Promoter Score (NPS)

Governance

Setting the highest standards of 
positive behaviour, honesty and 
integrity underpins everything we do

Page 55

Priorities
•  Corporate governance and compliance

•  Modern slavery

•  Tax compliance

•  Human rights

42

Responsible business review continued

01

Our people

People are our largest and most valuable 
asset. We value them; we trust them and 
we work with them to support their passion 
to provide the best service for each project 
and customer. As a multicultural business, 
we thrive on diversity, celebrate uniqueness 
and collaborate as a team across our 
70+ studios around the world. We aim to 
provide a respectful and inclusive working 
environment free from discrimination 
and with fair and equal opportunities. 
The key areas of focus are: employee 
engagement, health and safety, training 
and development, and diversity, equity, 
inclusion and belonging.

Our people
An average of 11,141 full-time equivalent employees made up our 
global team in 2022, balanced across three regions; 38% in North 
and South America, 30% in Europe and 32% in Asia and Australia. 
The number of people and the diversity of skills in our workforce 
allows us to deploy these resources across the industry to meet our 
customers’ needs.

We have continued to grow the size of the business, both organically 
and through acquisition, with our average overall workforce growing 
by 17% during the year, and we ended the year with 11,969 people. It 
is important to manage this growth accordingly and we have invested 
in growing our human resources capacity, systems and capabilities 
as part of this. We have also meaningfully grown our employee 
engagement initiatives as set out below to make sure that our people 
remain informed, included and energised at Keywords, as well as 
taking steps to more deeply embed diversity, equity, inclusion and 
belonging (DEIB) across our business. 

This year we have refreshed our operating principles to be more in 
line with our strategic priorities, help our employees understand what 
is expected of them, and to reinforce our common culture across 
the Group. We believe this will support our hard-won reputation for 
delivering high-quality service, to demanding deadlines in an ever 
evolving industry. 

UN SDGs

Good health  
and well-being: 
Ensure healthy lives and promote 
well-being for all at all ages

Decent work and economic growth: 
Promote sustained, inclusive and sustainable 
economic growth, full and productive 
employment and decent work for all

Gender  
equality:
Achieve gender equality and 
empower all women and girls

Reduced 
inequalities: 
Reduce inequality within 
and among countries

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title43

79% 30 180+

Employee engagement 
survey response rate 
(2021: 69%)

eNPS 
(2021: 42)

people in the Key 
Communicator  
Network

Our culture
The success of our business is testament to the Keywords culture, 
and the skills and commitment of our talented and games-passionate 
employees and collaborators, and as the business scales we 
continue to curate that culture and ensure it resonates across all 
aspects of our multi-faceted business. Through our One Keywords 
initiative we are looking to galvanise the Group's humble culture 
of entrepreneurialism by facilitating more collaboration through 
the simplification of structures. We have already seen tangible 
benefits of these changes, which help us to serve our clients more 
effectively and ensure our employees get the most out of being part 
of the Group. 

As part of this we have also refreshed our operating principles, 
replacing the old Rule of Nine, with a simpler set of five Leadership 
Principles. These are designed as a practical tool that we can apply 
to everyday working life, whilst supporting the individual cultures that 
exist within each of our studios and service lines.

Our people, with their drive and talent, make Keywords the global 
service provider that it is today, and it is essential for us that we 
continue to foster a diverse organisation and an inclusive culture, 
which includes welcoming new faces and ensuring they feel just as 
supported and welcomed as their more established colleagues.

Our Leadership Principles act as a practical tool we can apply in our everyday working life, guiding our actions and creating 
 the conditions for us to collaborate, to Imagine More for our partners, ourselves, the games industry and beyond.

Leadership Principles

Power of partnership

One Keywords

Raise the game

We collaborate with our clients as an 
extension of their team. With shared 
passion and purpose, we proactively 
support them in bringing their stories 
to life.

We believe in a network with efficiency 
at its core. Combining the strength of a 
global platform with the agility of local 
studios creates our superpower.

We embrace technology, innovation 
and our entrepreneurial spirit to help 
our clients and the industry thrive. 
Leveraging the sum of our experience 
brings new value to gaming and beyond.

Embrace an open world

Trust through transparency

We champion diversity of talent 
and ideas from every corner of our 
global community. Inclusivity makes 
us stronger and enables us to deliver 
world-class entertainment creation to 
our partners.

We pursue open and honest 
relationships with our people, clients, 
and communities. Clear and authentic 
communication is foundational as we 
create success together.

44

Responsible business review continued

Health and safety
We care about the health and well-being of our people and 
endeavour to provide a safe and healthy work environment for all. 
Our global and local leadership teams are responsible for health 
and safety in the workplace and all Keywords’ people are involved in 
helping create a positive safety culture to minimise accidents. We do 
not believe that any task is so urgent as to merit compromising the 
safety of our people or any visitors to one of our studios. 

As part of our efforts to support our employees we have taken a 
measured approach to returning to the office post the COVID-19 
lockdowns and have continued to support our employees based 
in regions of the world which have experienced major mobility 
restrictions during the year. Where practical, our studios operate a 
hybrid work environment, with some studios likely to remain primarily 
as virtual offices due to employee feedback. We believe our flexible, 
studio-led approach provides the best balance of ensuring both 
employees’ and clients’ needs are met. 

Global Trust and Safety 

Keeping players and 
moderators safe 

Keeping players safe and healthy online is an increasingly important 
facet of the gaming world, and it is more important than ever for 
game developers to curate positive experiences for their players. 
At the same time, it is vital to look after those teams who are 
responsible for moderating those online interactions.

Keywords has set up a dedicated global Trust and Safety team to 
help ensure our moderation teams have all the necessary tools to 
keep our clients’ players safe online, and, in some cases, real life. 
This is important because online interactions and their moderation 
are constantly happening, some of them are entirely positive but 
many others are not.

We seek to offer progressive and proactive support when it comes 
to mental health and wellbeing to prevent ill-health and to foster a 
working environment that facilitates our people to feel and perform 
at their best. We encourage our employees to take reasonable care 
of their own and other people’s welfare and to report any situation 
that may pose a threat to the wellbeing of any other person to their 
appropriate manager. 

Gamers play video games to find a space to hang out with 
friends and have a fun, engaging experience. With transparent 
and clear guidelines from our clients, Keywords can act upon 
cases that prevent players from having the best experience, 
expanding their community, improving gaming safety and creating 
valuable experiences for players as well as protecting our clients' 
reputations.

We deliver customised and specific training to our moderators (or 
Superheroes as they are known internally), across all of our studios 
to make sure that processes, actions and well-being practices are 
adopted and ensure that the everyday mental health of our teams 
is supported. 

We also continue to explore the use of technology to protect 
players and Superheroes, but where our people come across 
unlawful and toxic content, we have put in place a process for them 
to easily access psychological help and to uplift our Superheroes 
with kindness, empathy, and compassion.

Our ambition is to establish Keywords as a Trust and Safety industry 
leader, with a full-cycle wellness programme for Superheroes and 
a partnership network with moderation tech companies in order to 
benefit our Superheroes, players and our clients.

We have been conscious that the return to offices may have an 
impact on employees’ mental health, both positively or negatively, 
depending on the circumstances. As such we have increased our 
engagement around mental health and wellbeing. We have employee 
assistance programme coverage in many studios, to make sure 
employees have the best care we can give, and are looking to build a 
Wellbeing Champions Network in 2023 to create the foundation for 
future wellness initiatives. 

Employee engagement
We undertook our fifth annual survey, and heard from the highest 
percentage of employees to date with 9,223 of our colleagues 
responding, representing a 79% response rate (2021: 69%). We 
believe our improved and increased communications has driven 
the higher engagement. Compensation in a high inflationary 
environment, permanent or hybrid work from home solutions and 
future career plans are all key topics for employees.

In respect of eNPS, our score fell from 42 to 30, although this is still 
considered to be at the top end of “Good” and is still well ahead of 
pre-pandemic levels. Generally, organisations saw an uptick in eNPS 
during the pandemic as employees were responsive to the way that 
employers reacted to protect them. In 2022, we saw the reverse, as 
people returned to the office post-COVID-19, and felt inflationary 
pressures, which has lowered the score. One of the key findings is 
that there has been a higher degree of passives (score 7-8) than 
in previous years, and we will focus on turning these passives into 
promoters with our actions in 2023. 

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title45

Integrating acquisitions into Keywords 
We have completed over 60 acquisitions as a public company, 
buying five companies in 2022 alone, across three continents. Whilst 
we use a range of strict criteria to ensure we only buy high-quality, 
responsibly operating companies, the critical factor in proceeding 
with a transaction is the cultural fit. We want the businesses we buy 
to thrive post acquisition, and they will only do that by having people 
who feel that they belong within the Group. We respect the history 
and individual culture that each new studio brings to Keywords whilst 
making sure they feel a part of our long-term success. The benefits of 
this approach are evident by the fact that a significant proportion of 
our broader executive team joined us through acquired companies.

Great Place to Work
We continue to work hard to make Keywords a great place to work, 
with our initiatives increasingly recognised. As an example of this, we 
are delighted that both our D3T Studio in Runcorn and Indigo Pearl 
in London were included in GamesIndustry.biz’s 2022 Best Places to 
Work Awards. Keywords Studios in Mexico has been awarded the 
Socially Responsible Company (SRC) badge and Keywords Studios 
Manila has recently been recertified as a Great Place to Work in 
the Philippines with 91% of employees saying it is a great place to 
work. D3T was also awarded the title as Best Creative Provider at 
the Develop Star Awards in Brighton, with Keywords Studios being 
awarded Best QA and Localization Provider.

Staying connected 
In 2020, Keywords started a partnership with our art studios to 
create a series of gratitude e-cards, allowing our people to send 
personalised thank you e-cards to other employees for their help 
and continued support. With a focus on inclusivity, we expanded the 
programme to include seven language options, offering a new set of 
card designs and messaging each quarter, from celebrated holidays 
and fun, to care and wellbeing. Over 20,000 gratitude e-cards 
were sent to employees, from each other, throughout the year, 
a significant increase from the 4,500 cards sent in 2021.

Whilst eNPS is a clear quantitative measure, we received a range of 
qualitative feedback through the survey and as we communicate and 
survey more efficiently, we will be able to better understand areas of 
focus in need of immediate attention and improvement. We plan to 
use shorter and more efficient pulse surveys throughout the year to 
make sure the data on eNPS and other important questions is fresh 
and relevant. 

Over the past year, enhancing our global employee engagement 
has become a key area of focus for our Chief People and Culture 
Officer. In order to help with this, our Key Communicator network 
was established last year and now consists of 180+ managers, 
leaders and other key roles across the organisation. This network 
enables transparent and open communication, and was created 
in order to share pertinent news in advance of a global internal 
announcement to all employees. Our goal is to empower our Key 
Communicators and to share knowledge and spark information 
flow among our teams. 

We have also started to undertake global town halls, led by senior 
management. More than 4,500 of our employees joined each of our 
three global town halls last year that were held twice in different time 
zones to accommodate people from all over the globe. In addition to 
these communication channels, we started using Yammer in January 
2022 as an internal communication tool. Since then, we have grown 
to over 10,000 active members, with 3,500 employees also visiting 
our Communications Hub every month.

Training and development 
Across Keywords, we provide training and development programmes 
to support the development of our talented employees. The majority 
of this training, whether management or technical, is embedded 
within our studios and service lines so that it is appropriate to the 
function and the professional disciplines involved therein. We have 
also undertaken Group-wide training on DEIB as we seek to make 
sure that our language and behaviours build inclusion. 

However, there is always more that can be done to invest in our people 
and to support the development of careers, which is why we have 
invested in broadening our Art Academies in India to include Game 
Development, as well as running bootcamps in a range of locations to 
support people in transitioning their skills into a different area of the 
industry. Within our testing business we run a level up programme, 
enabling functional testers who wish to make a career out of testing, 
the opportunity to take on responsibility and ultimately progress 
in the organisation. We continue to partner with local institutes 
and professional bodies with online and in-person management 
development and skills programmes throughout Keywords.

  
46

Responsible business review continued

Diversity, Equity, Inclusion and Belonging (DEIB)

Keywords is a team of ~12,000 employees spread over 70+ studios 
serving a global gaming community. Diversity is a key feature of 
our identity, and we are committed to building a more diverse and 
inclusive Group, with equitable practices and processes, where our 
people can feel proud to belong. We set up our first Global Diversity 
and Inclusion Council in 2020 and since then we have been on a 
purposeful diversity, equity, inclusion, and belonging journey. We are 
in a stage of learning and building, focusing on establishing a strong 
base for our DEIB programme for 2022-2025 and catalysing industry 
impact through our partnerships.  

In 2022 we accelerated this process by hiring the first dedicated 
member of our DEIB Team, and in 2023 this role will be expanded 
to lead our global DEIB efforts. Over the year we refined our DEIB 
operational model, established governance and reporting processes 
and set out our roadmap of activities to 2025. 

Keywords has slightly increased the proportion of women across the 
Group, up from 25% in 2021 to 26% in 2022. According to current 
data a collective 1% of colleagues identify as non-binary or decline to 
disclose their gender and 73% are men. Our Shared Services teams 
have a more balanced split with (44%) women and (55%) men. Within 
our service lines, Create has the lowest proportion of women, with 
our media and entertainment business, within Globalize, having the 
highest, at over 50% women.

Our DEIB talent acquisition and talent development activities are 
designed to address under-representation. Recognising that the 
video games industry has not traditionally attracted or retained 
a more diverse talent pool; it is essential to focus on looking for 
opportunities to highlight Keywords, and the gaming industry 
as a whole, as an attractive career choice for a diverse range of 
talent. Following changes to Board composition during the year, 
the percentage of women on the Board was 29% at year-end 
(2021: 30%).

26%

% women in the organisation

(2021: 25%)

33%

% women in leadership  
roles (Exco + Direct Reports)

(2021: 33%)

29%

% women on the Board

(2021: 30%)

UN SDGs

Gender  
equality:
Achieve gender equality and 
empower all women and girls

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title47

Accessibility in video gaming

Making games accessible 

We are at the forefront of providing Audio Description (AD) or 
Described Video (DV) for video games through our Descriptive 
Video Works studio in Canada. We provide AD or DV for video 
games, TV, feature films, sports, live events and many other 
forms of media.

This rich narration provides information about key visual 
elements so that those who are blind, have low vision, or 
experience sensory processing issues, can fully enjoy the 
content. Descriptive Video Works also works closely with a 
global advisory council of activists, gamers, filmmakers, writers 
and voice actors to increase awareness, develop new resources 
and services, and make advancements in Audio Description, as 
well as working to highlight and address accessibility issues and 
systematic barriers for people who are blind or have low vision.

We have partnered with Netflix, Ubisoft and many other industry 
leaders on accessibility services across many platforms. In 
working with our clients, one thing we regularly hear from those 
utilising Audio Description for the first time is how it completely 
changes their entertainment experience.

With over a billion people worldwide with a vision, hearing, 
motor, or cognitive disability, we want to increase awareness 
and our range of services to ensure that everyone, regardless 
of ability or disability, can enjoy media, games, and other 
new technology.

We invest in improving industry diversity, representation, and 
inclusion through our renewed partnership with Women in Games. 
We sponsor their Individual Ambassador Programme that provides a 
safe space to connect and exchange knowledge and perspectives to 
activate change. In fact, we are proud to have 30+ Women in Games 
Ambassadors at Keywords and the impact they are having in the 
industry. Keywords continues to be a proud UKIE #RaiseTheGame 
pledge partner.

We reached some important milestones over the year, especially in 
terms of communities. We established our first Keywords Affinity 
Group, Women @ Keywords and are now growing this globally. 
This is in addition to our Asia Women’s Empowerment Programme, 
which is designed to support women and increase their presence in 
leadership roles within Keywords. The empowerment programme 
is now in its second year, with participants consistently reporting 
positive career impact.  

A global inclusion calendar of events and awareness raising was 
implemented spanning the whole of 2022. In March we celebrated 
International Women’s Day with local and global events, such as the 
#Breakthebias Women’s Summit, and kicked off nominations for the 
Inspiring Women at Keywords project. 

June to August was Pride season at Keywords; with studios 
participating in parades, hosting events, fundraising, and sharing 
knowledge. A key part of this is supporting our Keywords and 
gaming industry communities, ensuring Keywordians of all sexual 
orientations, gender identities, and gender expressions feel 
welcomed and appreciated whilst acknowledging the discrimination 
and inequalities the LGBTQ+ community continues to face. 

2022 was also a time of learning, with training and learning sessions 
covering DEIB themes. A Dignity at Work course was launched across 
Europe for colleagues and managers to foster a safer and more 
inclusive Keywords. Towards the end of the year a global inclusive 
language course and style guide for Keywordians was released to 
facilitate inclusive communications across the Group.  

Our Global Diversity and Inclusion Council continues to represent 
voices from around Keywords, with growing regional chapters. The 
Council provides invaluable insights and support in the development 
of the Keywords DEIB programme. 

Celebrating Pride

Waste Creative merchandise

Waste Creative marked Pride Month in June with the launch of a 
bespoke range of merchandise, created by its in-house creatives 
and designers. All proceeds from sales went to a UK-based 
charity providing support for gender-diverse kids, young people 
and their families.

48

Responsible business review continued

02

Planet

Whilst we are not a large emitter of 
greenhouse gases (GHG), we recognise our 
responsibility to minimise our impact on the 
planet as well as to respond to our stakeholder 
needs. We are taking concrete actions to do 
this and during the year set long-term GHG 
intensity reduction targets.

Taskforce on Climate-related Financial  
Disclosures ("TCFD")
This section sets out Keywords’ reporting against the TCFD 
requirements. As an Alternative Investment Market (AIM) listed 
company, we are not currently required to report against TCFD but 
have set out the following disclosures as part of our journey towards 
future compliance. The following section endeavours to provide 
the information set out under the four pillars of the disclosures to 
provide transparency to our stakeholders relating to our governance, 
strategy, risks and targets for climate-related impacts.

Sustainable Studios
Our Sustainable Studios programme, aimed at supporting our studios 
in their efforts to minimise greenhouse gas emissions and reduce 
their environmental impact, continued to make good progress in the 
year. As part of this we completed our first Group-wide environmental 
assessment of all studios, which showed a good level of adherence 
to best practices across many studios. 

We have started to roll out a number of initiatives focused on 
implementing the Group's Environmental Policy guidelines on energy 
consumption and waste reduction. Amongst these, the highest 
priority has been given to switching to renewable energy sources 
wherever possible. 

In a number of countries, including Spain, Japan, Germany, Australia, 
the UK and Italy, most studios are now on 100% renewable electricity,  
and other countries are working on implementing the conversion. 
Overall 16 of our studios are now on renewable tariffs globally. 

We recognise that significantly reducing our carbon emissions will 
take time and that the plans will need to evolve and adapt in the 
future in response to both challenges as well as new opportunities. 
Therefore, during the year, in the path to reaching our goal of 
achieving net zero carbon emissions ahead of 2050, we have built 
a transition plan with near-term actions to 2025. This is aligned with 
our longer-term target of reducing by 50% our carbon emission 
intensity ratio ahead of 2030 (tonnes of CO2e per revenue €m). 

Governance 
Over the past two years, Keywords has made substantial steps in 
formalising its ESG governance and oversight, including around 
potential climate change impacts. In 2020, the Group conducted its 
first materiality assessment, identifying the Planet as a key pillar of its 
Responsible business approach and subsequently reporting its GHG 
emissions for the first time. During 2021, the Responsible Business 
Committee was formed and subsequently re-named the ESG 
Management Co (ESG MgtCo), led by Jon Hauck along with senior 
regional and functional executives. This committee is designed to 
implement and support Group initiatives across the five Responsible 
business pillars. As part of its work, the Committee formulated the 
Group’s first Environmental Policy and has supported the roll-out 
of this throughout the business in 2022, through the Sustainable 
Studios initiative. Going forward, this policy will be used as a basis 
for all studios to ensure they work on introducing environmental 
initiatives to conserve natural resources and reduce our emissions.

In tandem with the formation of the ESG MgtCo, the Board recognised 
the increasing importance of ESG matters and the need to have 
a clear focus on the Group’s impact on its stakeholders and the 
environment. To support this, Keywords established an ESG Board 
Committee in 2021. Further details of the ESG Committee can be 
found on pages 102 to 103. During 2022, the ESG Committee received 
presentations from various Keywords leads across each of the 
Responsible business pillars including Planet. These presentations 
were designed to provide a “deep dive” into the progress across the 
key initiatives and ensure that the ESG Committee had sufficient 
opportunity to review and scrutinise progress across the year. In 
terms of Planet, Management presented the review that had been 
undertaken of the environmental footprint of each of our 70+ studios 
across the world, action plans to embed initiatives into local business 
plans, and overall carbon reduction strategies and ambitions. 

UN SDGs

Climate  
Action:
Take urgent action to combat  
climate change and its impacts

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title49

Strategy
The video games industry has a relatively low carbon footprint 
compared to other “harder to abate” sectors but Keywords is playing 
its part in minimising its impact on the environment. 

Whilst still only an emerging risk, the Company has taken steps 
to address its climate impact by extending the activities of its 
Sustainable Studios programme. From our engagement with our 
clients and people, climate is an important reputational factor for 
each stakeholder group, with investors also focused on the issue. 

In particular, a large client has made commitments to reduce their 
value chain emissions which may directly impact us. We are engaging 
with them and taking the appropriate actions. Over time we may see 
other clients look to make similar commitments. However, the Group 
does not consider climate change to be of significant risk to the 
demand for our own products and services. Conversely, we do not 
expect it to increase demand either, as we see limited climate-related 
growth opportunities in external services to the video games market.

We recognise that investors are increasingly looking at the climate 
standards and policies of potential investment opportunities, and 
that there are also increasing reporting requirements around climate 
which we will need to continue to adhere to. Over time we intend to 
enhance both our data collection and external reporting accordingly, 
and participated in CDP for the first time this year. 

During the year we conducted an employee survey in Australia to 
better understand the issues our local employees cared most about. 
Climate and the environment was one of the leading issues and as 
such our Australian hub of studios has accelerated a range of actions, 
including local carbon offsetting, to ensure that we are addressing 
the issue appropriately for our staff. As we move forward, we expect 
climate to continue to be an important issue for employees.

During the year, as part of our Sustainable Studios programme led 
by our Chief Administration Officer, we undertook an assessment of 
all our studios to gain a comprehensive view of our emissions and 
energy consumption across the business. Following this we have 
created an initial transition plan with both near-term targets and a 
longer-term intensity target of reducing our Scope 1 and 2 emissions 
intensity per euro millions of revenue by 50% ahead of 2030. Please 
see the metrics section for more details.

Within our operational carbon footprint, our Scope 2 emissions are 
significantly larger than our Scope 1 emissions as the majority of our 
studios rely on purchased energy. As a result, the key opportunity for 
us to reduce emissions will be to move to renewable energy tariffs 
where possible and to increase our energy efficiency within our 
studios to reduce overall usage. Despite the energy crisis, during the 
year we made progress in switching tariffs to renewable providers, 
with 16 of our studios now on green tariffs. As our footprint grows, 
we expect to add or expand facilities in emerging markets such as 
India and the Philippines, which have limited opportunities to move 
to renewable tariffs and will explore other opportunities to reduce 
emissions in these geographies. 

For properties under landlord managed services, we are aiming to 
transition leases over time to more energy efficient buildings, where 
landlords already procure electricity from renewable sources, if 
possible. As part of this process, we have established a policy that 
outlines the requirements that all new property locations must meet 
certain environmental standards. As an example, we’ve moved our 
largest European studio in Katowice, Poland, to new leased premises 
which will host over 1,200 employees in a state of the art modern 
building which has the highest credentials in terms of land use and 
ecology, technology for energy saving, water saving, and meets the 
requirements for BREEAM certification at the Outstanding level.

Keywords continues to offset any remaining emissions where it is 
not operationally possible to eliminate them completely. In 2022, 
Keywords continued to offset our operational carbon impact through 
purchasing credits in respect of its 2021 emissions, from the Ntakata 
REDD+ project in Tanzania, chosen by our employees, which helps to 
limit deforestation.

In terms of Scope 3, value chain emissions, we have reported the 
impact of our purchased goods and services for the first time and 
intend to expand the number of categories we report against to 
other categories that may be material, including business travel and 
employee commuting/work from home impacts. 

We believe that business travel is likely to be a material contributor to 
our overall carbon impact and have taken steps to limit this, aiming to 
travel only when it is necessary. When we do travel, we fly economy 
(where flights are shorter than five hours), we do not have company 
cars and encourage the use of public transport, where practical, for 
all our colleagues. 

Due to almost all roles within Keywords being able to complete their 
work from home, as evidenced during the pandemic, Keywords 
should prove resilient to any climate-related events facing the 
business, with only a limited number of studios needing more 
complex plans to ensure the security of server infrastructure or 
computer hardware. 

Risk management
As climate is classed as an emerging risk it is subject to the Group’s 
risk management framework and shall continue to be monitored 
closely. More details of the risk management framework can be 
found on page 62. 

The Board believes that there is not a significant direct material 
risk to Keywords from climate change beyond the general global 
impacts that will be felt across society. As a digital-led business we 
have flexibility to respond to extreme weather events that render our 
properties, our sole source of operations, unusable. Over the past 
few years, we have been able to conduct operations in a largely work 
from home environment without interruption and in a number of 
locations our employees will remain as remote workers permanently, 
with others generally undertaking a hybrid approach. This, together 
with our global reach further reduces the risk from physical impacts.

Where we continue to see direct physical risk from climate-related 
weather events, is around our server facilities and computer 
hardware which are housed in our premises. Keywords locations 
known to be at risk, as well as the broader Group locations, are in the 
process of creating a system to record all hardware/software assets 
which is anticipated to be live in 2023, and will be used to inform the 
existing disaster recovery plans already in place across our locations.

With an increasingly interconnected global economy, there 
are potentially indirect climate impacts that could represent a 
potential issue for the Group. The semiconductor shortage that 
impacted the global economy throughout 2021 and for much of 
2022 demonstrated the vulnerability of existing supply chains to 
unexpected disruptions, both climate related and geo-political. In 
turn, this shortage impacted production of the next generation of 
gaming consoles dampening the short-term demand for games 
published by our customers. These shortages have now eased but 
may materialise again in the future.

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Responsible business review continued

Climate-related risks are factored into our risk assessments, which 
are reviewed throughout the year. Any new risks are included and 
monitored to ensure the plans remain effective and ensure the 
safety of both our colleagues and business. Financial risks are taken 
into consideration by our existing top-down and bottom-up risk 
management processes each year, details of which can be found on 
page 62 of our Principal risks and uncertainties.

Metrics and targets
In line with the Streamlined Energy and Carbon Reporting (SECR) 
disclosure, Keywords undertook its third formal review of the Group’s 
global energy usage, resulting in the identification, assessment and 
measurement of our energy and greenhouse gas (GHG) emissions.

In keeping with previous years, we have used the GHG Protocol 
Corporate Accounting and Reporting standard (revised edition) and 
emission factors from the UK Government’s GHG Conversion Factors 
for Company Reporting 2022 and International Energy Agency (IEA) 
conversion factors for non-UK electricity to calculate our disclosures. 
As well as absolute emissions figures, the information is presented 
as an intensity ratio against Scope 1 and Scope 2 emissions once 
market-based deductions have been accounted for, against both 
employee numbers and our revenue in €m. These figures were 
calculated from data available from regional offices across the 
Group. Where direct consumption data was not available, data has 
been extrapolated in line with GHG Protocol allowances. Our data 
collection processes continue to grow more robust each year, with 
more accurate data in 2022 than has previously been available.

We continue to report on Scope 3 – Category 3: Well-to-Tank 
emissions (WTT) related to the combustion of fuels and operation 
of facilities related to our Scope 1 and Transmission & Distribution 
emissions (T&D) in relation to the purchase of electricity related to 
Scope 2. In addition, we have started to collect data around our 
Scope 3 – Category 1: Purchased goods and services for 2022.

GHG emissions data

Case study

Enhancing our office footprint

In 2022, we opened a new state of the art office in Katowice, 
Poland, which will host around 1,200 people, nearly 10% of the 
Group’s overall workforce. This office is our largest in Europe 
and meets the requirements for BREEAM certification at the 
Outstanding level, and is designed to ensure high energy 
efficiency in order to limit energy and water consumption. 

Tonnes of CO2e

Scope 1 – Combustion of fuels and operation of facilities

Scope 2 – Emissions from purchase of electricity, heat,  
steam, and cooling purchased for own use

Total Scope 1 and Scope 2 emissions (Location-based)

Scope 2 Market-based emissions reduction

Total Scope 1 and Scope 2 emissions (Market-based)

Scope 3 – Category 3: Well-to-Tank (WTT) related to Scope 1  
and Transmission & Distribution (T&D) related to Scope 2 

Total – Scope 1, 2 and Scope 3: Category 3 (Market-based)

Reporting year –  
1 October 2021 to  
30 September 2022

Comparison year –  
1 October 2020 to  
30 September 2021

Comparison year –  
1 October 2019 to  
30 September 2020

UK and 
offshore

8

239

247

(76)

171

24

195

Total  
Global

268

4,026

4,294

(267)

4,027

367

4,394

UK and 
offshore

4

188

192

(11)

181

17

198

Total 
 Global

201

3,406

3,607

(63)

3,544

339

3,883

UK and 
offshore

1

171

172

–

172

14

186

Total 
 Global

244

3,734

3,978

(23)

3,955

316

4,271

Scope 1 – Includes emissions from the combustion of fuels and the operation of our facilities.

Scope 2 – Our Scope 2 emissions are derived from the purchase of electricity. This has been split between Location- and Market-based to account for those operations 
switching to green and renewable tariffs. Changes to previous years' reporting are as a result of more accurate data being available and changes in the updated IEA factors.

Scope 3 – Our Scope 3 reporting includes emissions in relation to our operations, Transmission & Distribution, and Well-to-Tank. Changes to previous years' reporting are as a 
result of changes in the updated IEA factors as well as the removal of Well-to-Tank figures for electricity following the cessation of the publication of relevant UK Government 
conversion factors for other countries.

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title51

In 2022, our global Scope 1 and 2 emissions (Location-based) were 4,294 tonnes CO2e. UK emissions accounted for 247 tonnes of CO2e, 
representing 6% of global emissions.

This year we have also continued to work on the development of our emissions reporting, specifically focusing on Scope 3 – Category 1: 
Purchased goods and services. Though this remains a complex area, we have been able to use a spend-based method in line with the US 
Supply Chain GHG Emission Factors for US Commodities and Industries. This area of reporting required assumptions and estimations to be 
taken where financial data did not accurately align with the factors available, and we will continue to work on improving its accuracy in the 
coming year.

In 2022, our Global Scope 3 – Category 1: Purchased goods and services emissions are set out below:

Tonnes of CO2e

Scope 3 – Category 1: Purchased goods and services

Energy consumption (MWh) 

Reporting year –  
1 October 2021 to  
30 September 2022

6,055

Energy consumption (MWh)

Scope 1 – Energy consumption from the combustion of fuels  
and operation of facilities

Scope 2 – Energy consumption from purchase of electricity, 
heat, steam, and cooling purchased for own use 

Total Energy consumption

Reporting year –  
1 October 2021 to  
30 September 2022

Comparison year –  
1 October 2020 to  
30 September 2021

Comparison year –  
1 October 2019 to  
30 September 2020

UK and 
offshore

Total  
Global

UK and 
offshore

Total 
 Global

UK and 
offshore

Total 
 Global

43

1,379

21

1,057

2

1,303

1,276

1,319

11,606

12,985

865

886

9,812

10,869

690

692

10,289

11,592

Total energy consumption includes all activities for which the Group is responsible, as Scope 1 and 2. 

The energy consumption is calculated using electricity purchased (kWh) and fuel volumes converted to kWh using the UK Government GHG Conversion Factors for Company 
Reporting, presented in MWh.

In 2022, our global energy consumption was 12,985 MWh, with the UK representing 10% of our global energy consumption.

Intensity ratio (tonnes of CO2e per unit)

Ratio of Scope 1 & 2 emissions to employees

Ratio of Scope 1 & 2 emissions to revenue (€m)

Index of Scope 1 & 2 emissions to revenue (€m) relative to 
baseline year

Reporting year –  
1 October 2021 to  
30 September 2022

Comparison year –  
1 October 2020 to  
30 September 2021

Comparison year –  
1 October 2019 to  
30 September 2020

0.38

6.26

57.49

0.39

7.49

68.78

0.48

10.9

100

The intensity metric is now calculated using Market-based emissions with previous periods restated due to more accurate information being available. 

The baseline used for the intensity reduction target is 2020. The Group may choose to restate the baseline in future depending on acquisitions and if more accurate 
information becomes available.

Revenue and employee numbers adjusted to align to the emissions reporting period from 1 October through to the 30 September of each year.

Following the return to more normal operations post-COVID-19, the progress in our revenue intensity has slowed slightly in 2022. However, 
we still reduced our revenue intensity by 16% during the year. As such we remain well on track to achieve the objective of a 50% reduction of 
Scope 1 & 2 emissions to revenue (€m) ahead of 2030. Emissions per employee reduced marginally during the year to 0.38 tonnes per person 
(2021: 0.39).

Developments in our Sustainable Studios initiative have focused on driving our environmental commitment forwards and helped to ensure 
we have maintained the levels of emissions efficiency established during the pandemic. These initiatives will continue to develop the Group’s 
sustainability by identifying practical changes that we can implement and measure against targets, supporting transformation at the local 
studio level and thus helping us deliver our long-term ambition to reach net zero carbon emissions well ahead of the UK Government’s target 
of 2050.

52

Responsible business review continued

03

Community

At Keywords, we encourage community 
involvement and support good causes 
throughout our local studios across 26 
countries. In order to do more to support 
good causes across the communities that 
we are a part of, we have set aside an annual 
central fund under the Keywords Cares 
initiative which can be applied to match funds 
raised by our local teams. 

Throughout 2022, Keywordians, with the support of Keywords Cares, 
raised funds of over €45,000 and supported numerous initiatives, 
ranging from local charities, not-for-profit programmes, educational 
initiatives, or community outreach programmes. 

In 2022, 38 charitable and community activities took place 
across 21 studios, more than double the previous year. Keywords 
Cares has also extended its matching programme to allow for a 
more rapid support process in the event of a natural disaster or 
humanitarian crisis.

We have continued to extend the use of our support fund that we 
set up during COVID-19 to support those experiencing more acute 
financial issues. This remains accessible by all and provided €38,000 
in the year to applicants. The majority of the funding in 2022 went to 
those affected by the Ukraine crisis and staff who were experiencing 
specific family related issues.

We were also pleased to participate in our first global event – 
Movember – which is dedicated to making a difference in mental 
health and suicide prevention – and became our highest group 
fundraising event to date. Whether it was rowing in London, running 
in Mexico City, walking in Orlando, or growing moustaches around 
the world, 51 Keywordians participated in Movember fundraising this 
year, with countless others supporting by donation to the cause. 

UN SDGs

Good health  
and well-being: 
Ensure healthy lives and promote 
well-being for all at all ages

Gender  
equality:
Achieve gender equality and 
empower all women and girls

Reduced 
inequalities: 
Reduce inequality within 
and among countries

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title53

Broader initiatives
Lakshya India conducted an Eye Camp at Red Rose Public School, 
Gijhore, and Bhawani Shankar Inter college in December, and 
simultaneously conducted a Women's Health and Hygiene camp 
in Sector 78, Noida. They partnered with the NGO, Smile India 
Trust, to create the initiative as part of their CSR commitment to 
local communities.

Contributed to charity€45,600

Our Taipei studio held their first ever CSR activity, partnering with the 
National Museum of Marine Science, a member of ICC (International 
Costal Cleanup) and Taiwan Ocean Cleanup Alliance, with a beach 
clean-up day at the Northern Coast of Keelung. 

Electric Square chose Special Effect as their charity of the year, who 
enable physically disabled people to use technology to improve their 
quality of life. Throughout the year, the team held charity quizzes and 
board game nights, sold tote bags to raise funds, organised charity 
lunches and a silent auction, all to benefit this worthy organisation.

Snowed In holds a community month each year and this year their 
focus was on Operation Come Home! OCH is an organisation that 
supports Ottawa’s homeless youth. Donations go towards their 
drop-in programme, educational support, substance use assistance, 
housing support, food bank, and more. Over the course of the 
month, they accepted donations, they sent volunteers to do work in 
person and they not only supported the organisation, but also gained 
useful knowledge along the way.

A team of volunteers from Keywords Studios Manila gave their time 
and energy to travel to Balagbag Elementary School in Rodriguez, 
Rizal to deliver food and supplies for the Forest Guards there. Once 
our volunteers had joined the trekking programme to Mt. Balagbag, 
they were lucky to witness the beauty of the Sierra Madre mountain 
range from the summit before handing over all donations, including 
30 sleeping bags, 65 first aid kits and 10 packs of rice.

2022

2021

2020

2019

€45,600

€46,000

€26,500

€29,000

Climax Studios held a Game Jam to support the mental health 
charity, Mind. Participants were challenged to design, craft, and 
code a game in 48 hours. All funds raised during this virtual Jam went 
towards improving awareness of mental health issues, advice call 
lines and resources, and supporting community projects.

Avid runners at Keywords Montreal joined in the Terry Fox Run for 
cancer research, raising funds to support the charity. 

Keywords Italy organised a 24-hour Game Marathon in support of 
Emergency, who offer free treatment to victims of war, landmines 
and poverty. The team felt they had the opportunity to do this by 
using our greatest passion, video games. 

Our teams in India teamed up with ‘A Giggles Welfare Organization’ 
and distributed blankets to under-privileged families in and around 
Delhi and to children at the Don Bosco Ashalayam orphanage. We 
hope this can support them through the cold nights that can reach 
around zero degrees. 

Lakshya India supporting a women's health camp in India

Keywords Manila supporting the Forest Guards 

54

Responsible business review continued

04

Client

Our clients and their projects are at the heart 
of everything we do at Keywords and we 
are focused on continually deepening our 
engagement and enhancing the experience 
of our clients. We always seek to better 
understand their needs so that we can fully 
meet expectations for each and every project.

We have a broad client list of around 1,000 gaming companies and 
due to the strength and breadth of our offering we are a trusted 
partner to almost all of the top global games publishers and 
developers. These companies rightfully demand the highest levels of 
service and confidentiality from us and we are set up to deliver that.

During 2022, we introduced a number of new roles to be able to 
better service our clients’ needs and ensure they have access 
to our broader offering, whilst maintaining our “One Keywords” 
collaborative culture. We have also introduced new Leadership 
Principles, which are a practical tool we apply in our everyday 
working life to Imagine More for our partners. 

Our top five customers account for 30.1% (2021: 30.0%) of the 
Group's revenues, with 150 customers using three or more services, 
up from 133 in 2021. In 2022, we launched our strategic partnering 
approach as we look to get closer to our key customers and move 
from a tactical approach to a more strategic relationship. A key 
element of this was beginning to undertake Strategic Partner 
Reviews which involve the leadership of both Keywords and the 
client, and are designed to identify how we can better serve the 
needs of each of our key customers. We also undertook the 
second iteration of a more involved feedback survey with all of our 
customers, gathering a range of feedback. This survey delivered 
an increased overall customer NPS of 37 compared to 30 in 2021 
(a score of between 30-70 is considered “great” by Retently) and 
highlighted that quality was the number one reason for choosing 
Keywords over other providers. 

Information technology
Keywords has a dedicated Information Security and Privacy 
department which follows a comprehensive global Information 
Security and Privacy framework with policies, guidelines and 
procedures, covering industry best practices that all studios must 
adhere to. 

This framework incorporates compliance checks to ensure that 
our studios meet the Keywords standard security requirements. 
Supplementary penetration tests are also executed as required, in 
addition to external compliance assessments and audits performed 
by our third-party customers on an ongoing basis. The activities 
include managing the Security and Privacy framework, monitoring of  
information systems and infrastructure, security and privacy incident 
management, client security and raising employee awareness.

We continue to invest in our information security and back-up 
infrastructure and report on the Group’s information security to the 
Audit Committee at least twice a year.

Several studios hold and maintain, or are in the process of acquiring, 
information security and privacy-related certifications, including, 
but not limited to: Trusted Partner Network (TPN), Supplier Security 
and Privacy Assurance (SSPA), Payment Card Industry Data Security 
Standard (PCI-DSS), System and Organization Controls 2 (SOC-2), 
Netflix Post Partner Program (NP3).

As part of our strategy we look to introduce new technologies that 
will enable Keywords to stay at the forefront of the industry. During 
the year we made two key technology acquisitions to enhance our 
client offering. The first, Mighty Games, has an innovative AI testing 
solution that enables game developers to have real-time feedback 
on the quality of their coding and is complementary to our current 
functional testing capabilities. We also acquired Helpshift, that 
has developed a market-leading proprietary software-as-a-service 
customer support automation tool that resolves customer support 
issues in real-time within its clients’ mobile apps. Helpshift, together 
with Keywords' existing player support offering, and our KantanAI 
machine translation capabilities, provides a unique, holistic player 
experience solution for our clients. 

During 2022, we also continued to build out our internal technology 
spine with investments in shared technology platforms, integration of  
new financial tools, and the creation of an innovation team to look to 
harness scalable innovations created within the organisation. 

UN SDGs

Decent work and  
economic growth:
Promote sustained, inclusive and sustainable 
economic growth, full and productive 
employment and decent work for all

Industry, innovation  
and infrastructure: 
Build resilient infrastructure, promote 
inclusive and sustainable industrialisation 
and foster innovation

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title55

05

Governance

The Group continues to make all reasonable endeavours to ensure 
all employees and suppliers are not subject to any form of forced, 
compulsory/bonded labour or human trafficking through our 
Supplier Code of Conduct.

Data privacy
Keywords is committed to processing data in accordance with its 
responsibilities under applicable data protection legislation, and has 
created the Keywords Privacy Framework, based on the General 
Data Protection Regulation (GDPR). This framework is constantly 
updated to take into account other applicable privacy regulations. 
We regard the lawful and correct processing of personal information 
by the Group as very important to our successful operations and for 
maintaining confidence between our clients and ourselves.

M&A
We are a highly acquisitive business and apply strict financial and 
non-financial criteria, including reviewing ESG areas such as DEIB, 
environmental initiatives and culture of our acquisition targets. 
Before acquisition, we complete a thorough due diligence process 
and the Board receives a detailed acquisition report to support 
decision-making. We operate a comprehensive integration process 
post-acquisition, formalised by an agreed integration plan tailored to 
the relevant business designed to ensure seamless integration.

Tax governance
The Group takes a balanced approach to the management of its 
tax affairs and has a tax policy which is approved by the Board. Our 
overall strategy is to meet our tax obligations and ensure that long-
term shareholder returns are responsibly optimised by structuring 
our business and transactions in a tax efficient manner, while taking 
into account reputational factors. Tax risks are regularly reviewed by 
the Board and the Audit Committee.

Our Code of Business Conduct (the “Code”) 
provides the backbone for the way we 
conduct business, underpinned by our 
Leadership Principles and aligned with the 
expectations of our key stakeholders.

Business ethics
The Code sets the highest standards of behaviour when interacting 
with internal and external stakeholders. 

Corporate governance
We recognise the value of good corporate governance in every part 
of the business and, whilst we have adopted the Quoted Companies 
Alliance (QCA) Corporate Governance Code, which is appropriate for 
the size and maturity of our business, we meet the provisions of the 
UK Corporate Governance Code where possible and appropriate. 
The Board takes seriously its responsibility to take account of the 
interests of key stakeholders in its decision-making. The ways in 
which the Board engages with key stakeholders to understand their 
interests are described on pages 56 and 57.

Whistleblowing
The Group is committed to the highest levels of integrity and 
accountability and fosters an environment where employees feel 
confident and supported by the Group in speaking up and shining 
a light on unethical behaviour. In 2022, we implemented a new 
whistleblowing portal which allows colleagues and third parties to 
raise any concerns about possible financial or other irregularities, 
anonymously should they wish to. Further details are provided on 
page 84.

Human rights
At Keywords, we do not tolerate any form of modern slavery or 
human trafficking in any part of our business. Our annual Modern 
Slavery Statement is published on the Group's website. We operate 
to international standards and principles, including the International 
Bill of Human Rights, the UN’s Guiding Principles on Business and 
Human Rights, the International Labour Organization’s Declaration 
on Fundamental Principles and Rights at Work and the Children’s 
Rights and Business Principles.  

UN SDGs

Decent work and  
economic growth:
Promote sustained, inclusive and sustainable 
economic growth, full and productive 
employment and decent work for all

Industry, innovation  
and infrastructure: 
Build resilient infrastructure, promote 
inclusive and sustainable industrialisation 
and foster innovation

Section 172(1) statement

56

Section 172(1) statement

We have set out below a summary of our key stakeholder groups, how the Board 
engages with them, how they are addressed by our strategic priorities as well as how 
we measure the outcomes of our engagements. We also explain how key strategic 
decisions made by the Board considered stakeholder interests.

Key stakeholders

Investors

Clients

Individuals and institutions

Top 25 and other publishers and developers 

Engagement mechanisms

Q&A at the AGM and capital markets day covering key topics of interest, 
including technology and continued focus on growth. 

Important information provided in regulatory and media announcements. 

Annual net promoter score survey highlighted areas for improvement.

Strategic partnership meetings to build closer relationships and  
a deeper understanding of needs and opportunities. 

Meetings with top shareholders and institutional investors to discuss key 
matters of interest, including strategy and capital allocation.

Attendance at industry events to connect with existing 
and prospective clients.

Annual remuneration consultation on implementation and plans.

Measures

AGM voting outcome

NPS

Read further on page 76

Read further on page 54

Link to strategic priorities

Principal decisions

Acquisition of Helpshift Inc.
In December 2022, Keywords announced the 
acquisition of Helpshift, a market-leading  
proprietary software-as-a-service customer  
support automation tool.

The acquisition of Helpshift enables Keywords 
to cover the full spectrum of support needs and 
service levels, further executing on the Group's 
strategy to enhance our technology offering for 
the benefit of our strategic partners. The strategy 
had been presented to shareholders at the capital 
markets day in June 2022, with a very positive 
response to our application of KantanAI to our 
Globalize service line offering.

The Board, and Keywords as a whole, is constantly 
striving to understand our clients’ needs so that 
we can enhance our capability to deliver solutions 
tailored to their needs. By combining the highly 
complementary capabilities of our experienced 
player support agents, KantanAI and Helpshift’s 
platform, Keywords created a market-leading 
customer support platform to better serve our 
clients’ needs. 

It was proposed that Helpshift be integrated into 
Keywords’ Player Support business and build on a 
long-standing partnership and natural cultural fit. 
Working more closely together and developing 
the combined offering presented opportunities 
for both teams who were excited to get started.

To ensure the seamless integration of Helpshift 
into the Group, both teams worked closely 
together to develop an intimate understanding 
of each other’s capabilities, identify synergies, 
and define the combined solution for clients. This 
meant teams were able to hit the ground running 
once the acquisition completed.

Taking account of the balance of interests of 
key stakeholders, the Board determined that the 
acquisition of Helpshift presented an opportunity 
to promote the long-term success of the Group, 
having numerous prospective benefits for clients, 
employees and shareholders.

Appointment of Chair Designate
In January 2023, Keywords announced the 
appointment of Don Robert as a Non-Executive 
Director and Chair Designate, to succeed Ross 
Graham following the 2023 AGM.

In deciding how to manage the succession of 
the Chair role through 2022, the Directors were 
mindful of the interests of all stakeholders, but 
in particular the CEO, who was new in role, in 
ensuring stability during any transition period. 
These interests were known from the CFO 
and SID’s periodic engagements with major 
shareholders and the executive team. As such, 
the Board requested that Ross remain a Director 
beyond the standard nine-year tenure, to allow 
for a suitable successor to be secured and an 
orderly handover to be conducted.

Being mindful of the interests of shareholders 
in good corporate governance, the Board 
emphasised the need to strongly consider 
diversity in the search process and to  
assess candidates on the strength and  
breadth of their experience for the role. 

Keywords Studios plc  Annual Report and Accounts 2022Strategic Report57

Strategic priorities

Strategic partnerships

Technology

One Keywords

Talent and capabilities

Adjacent markets

Workforce

Communities

Permanent, temporary and freelance

Global gaming community and our studio locations

Board visits to studios worldwide, to discuss strategic and operational 
matters with senior managers and learn about projects and teams. 

Board visits to studios worldwide to understand gaming culture in 
different countries. 

Annual eNPS survey highlighted workers’ concerns about the rising cost 
of living. 

Attendance at industry events provided an opportunity to learn about key 
industry trends. 

The Board spent two days with senior leaders at an Executive Summit, 
discussing culture and sharing ideas on strategic opportunities. Global 
townhalls were attended by Directors to hear about topics of key interest.

Keywords Cares programme provided funds to charitable causes our 
employees care most about.

eNPS

Keywords Cares matching

Read further on page 43

Read further on page 52

Don presented a strong track record of building 
and leading international businesses, including 
through acquisitions, and a deep understanding 
of technology, data and analytics. The Board 
regarded his experience to be very well aligned 
with the Group’s strategic priorities around 
growth and technology, which shareholders had 
supported at the capital markets day.

Throughout the recruitment process, Don 
stood out due to his experience of growing 
global businesses, both organically and through 
acquisitions, his deep knowledge of the 
technology landscape and his strong leadership. 
His extensive experience will complement and 
enhance the skills of the existing Board and 
leadership team and he built a good rapport 
with each Director during the interview process. 

Don was regarded as an excellent cultural fit for 
the Board and executive team, adding expertise 
in several areas to further strengthen the Board. 
The Board were confident that Don was the best 
candidate to promote the long-term success 
of Keywords.

Transitioning our Russia-based business
In September, Keywords announced that it was 
in the process of transitioning people and work 
from our Russia-based business, Sperasoft, to new 
locations outside Russia, including Poland, Serbia, 
Armenia and Malta. This was part of an existing 
strategy for Sperasoft, revised and accelerated in 
light of the situation in Ukraine.

The Board’s priority was to reassure employees 
and their families that their interests were 
being considered. Information was gathered 
on the morale and interests of employees and 
freelancers working in Russia, Ukraine and 
neighbouring countries, to inform strategies 
for operational transition and engagement. 
A working group was established to deliver as 
smooth a transition as possible and ensure a 
good flow of communication, from the studio to 
the boardroom.

It was also important for the Group to implement 
a smooth transition to ensure continued service 
to Sperasoft’s international clients. This required 
regular, open communication on the Group's 

response to the situation and solution for 
supporting ongoing and planned projects.

While we have moved a significant number 
of people and work at year-end, this was 
predominantly second half weighted, and 
remains ongoing. To date the transition has been 
smooth and mitigated many of the operational 
and financial risks, however it has naturally led 
to increased costs, which have impacted on 
Group margins. 

In global townhalls and management meetings, 
employees also communicated a desire for 
greater flexibility to donate to humanitarian 
causes in Ukraine. In response, the Board 
supported changes to the Keywords Cares 
programme, including to the level of matching 
funds available and list of authorised charities.

Ultimately, the ongoing transition was regarded 
as necessary to promote the long-term success 
of the Company, protecting our workforce 
and business.

Financial and operating overview

58

Financial and operating overview

We delivered another year of strong 
financial performance, driven by healthy 
demand for our services and careful 
management of our cost base.  

Jon Hauck

Chief Financial Officer

Investing in

our
platform

Keywords Studios plc  Annual Report and Accounts 2022Strategic Report59

Revenue 
Revenue for 2022 increased by 34.8% to 
€690.7m (2021: €512.2m). This performance 
included the impact of acquisitions in 
2021 and 2022 and an ~8% benefit from 
the impact of currency movements, 
when translating studio results from local 
currency into the euro reporting currency, 
and particularly the strengthening of the 
US dollar. 

Organic Revenue growth (which adjusts for 
the impact of acquisitions) was 21.8%. This 
was driven by a strong performance across 
all service lines, against the comparative 
period in 2021, particularly in our Create and 
Globalize Service Lines. Excluding the impact 
of currency, when converting amounts billed 
by studios in US dollars into local currency 
organic revenue growth would have been 
approximately 3% lower. Further details of 
the trading performances of each of the 
Service Lines are provided in the Service 
Line Review. 

Gross profit and margin 
Gross profit in 2022 was €267.3m (2021: 
€200.1m) representing an increase of 33.6%. 
The gross margin of 38.7% was broadly in line 
with 2021 (39.1%). While currency movements 
mentioned above were also supportive to 
margins, the uplift was predominantly offset 
by the cost and disruption of building up 
our capacity in new locations to migrate 
work previously performed within Russia, 
to outside of the country.

Operating costs 
Adjusted operating costs increased by 33.8% 
to €120.4m (2021: €90.0m), reflecting the 
larger Group, but at 17.4% of revenue were 
slightly lower than 2021 (17.6%). This was 
driven by continued good cost control, as 
the Group looked to manage the impact of 
increased travel and business development 
costs as these activities increased with the 
easing of COVID-19 restrictions. 

EBITDA
EBITDA increased 41.1% to €120.9m (2021: €85.7m). Adjusted EBITDA increased 33.4% to 
€146.9m compared with €110.1m for 2021. The Adjusted EBITDA margin in 2022 of 21.3% 
was marginally lower than 2021 (21.5%) reflecting the lower gross margin.

Net finance costs 
Net finance costs were €1.4m higher at €3.8m (2021: €2.4m), primarily driven by a €1.0m 
increase in the unwinding of discounted liabilities relating to deferred consideration.

Alternative performance measures (APMs) 
The Group reports a number of APMs to present the financial performance of the business 
which are not GAAP measures as defined by IFRS. The Directors believe these measures 
provide valuable additional information for the users of the financial information to 
understand the underlying trading performance of the business. In particular, adjusted profit 
measures are used to provide the users of the financial statements a clear understanding of 
the underlying profitability of the business over time. A breakdown of the adjusting factors is 
provided in the table below:

Share-based payments expense

Costs of acquisition and integration 

Amortisation of intangible assets

Foreign exchange and other items

2022 
 €m

18.7

8.4

16.8

0.1

44.0

2021  
€m

16.4

8.0

13.7

–

38.1

1.14m options were granted under incentive plans in 2022. This, together with grants from 
previous years, has resulted in a non-cash share-based payments expense of €18.7m in 2022 
(2021: €16.4m). 

One-off costs associated with the acquisition and integration of businesses amounted to 
€8.4m (2021: €8.0m). Amortisation of intangible assets increased by €3.1m to €16.8m (2021: 
€13.7m) reflecting the recent levels of acquisition activity.

Foreign exchange and other items amounted to a net loss of €0.1m (2021: €nil). This includes 
€2.9m for the unwinding of discounted liabilities on deferred consideration (2021: €1.9m) 
offset by a net foreign exchange gain of €1.7m (2021: €2.0m) and other income of €1.1m 
(2021: €nil). Keywords does not hedge foreign currency exposures in relation to net current 
assets. While more material movements in foreign exchange can be impactful on revenues 
and expenses, the net impact on the Group's results of movements in exchange rates and 
the foreign exchange gains and losses incurred during the year mainly relate to the effect of 
translating net current assets held in foreign currencies. 

A more detailed explanation of the measures used together with a reconciliation to the 
corresponding GAAP measures is provided in the APMs section at the end of this report. 

platform

our

60

Financial and operating overview continued

Profit before taxation 
Profit before tax increased by €20.0m 
(+41.7% year-on-year) to €68.0m (2021: 
€48.0m). Adjusted profit before tax, which 
adjusts for the items described in the 
APMs section above increased by €26.0m 
(+30.2% year-on-year) to €112.0m compared 
with €86.0m in 2021. This reflects a small 
reduction in Adjusted profit before tax 
margin of 0.6% points to 16.2% ( 2021: 
16.8%). This was due to costs and disruption 
associated with the relocation of our Russia-
based operations to outside of the country, 
which impacted margins by ~2% points, 
together with the return of travel, business 
development and return to office costs (~1%) 
post COVID-19. Largely offsetting these was 
a ~2.5% point margin benefit from foreign 
exchange, particularly the strong US dollar 
during the period as we invoice more than 
50% of our sales in US dollars.

Taxation 
The tax charge increased by €6.7m to 
€20.6m (2021: €13.9m) largely reflecting 
the increase in the Profit before tax of the 
business. After adjusting for the items noted 
in the APMs section above and the tax 
impact arising on these items, the Adjusted 
effective tax rate for 2022 was 22.0%, slightly 
higher than the rate of 21.6% in 2021. 

Earnings per share 
Basic earnings per share increased by 36.3% 
to 61.54c (2021: 45.16c) primarily reflecting 
the 38.9% increase in the statutory Profit 
after tax. Adjusted earnings per share which 
adjusts for the items noted in the APMs 
section above and the tax impact arising 
on these items was 113.50c (2021: 89.24c), 
representing an increase of 27.2%, with the 
rise in Adjusted profit before tax of 30.2% 
partially offset by a 1.9% increase in the basic 
weighted average number of shares.

Cash flow and net debt 

Adjusted EBITDA

MMTC and VGTR

Working capital and other items

Capex – property, plant and equipment (PPE)

Capex – intangible assets

Payments of principal on lease liabilities

Operating cash flows

Net interest paid

Free cash flow before tax

Tax

Free cash flow

M&A – acquisition spend

M&A – acquisition and integration costs

Other income and other items

Dividends paid

Shares issued for cash

Underlying increase/(decrease)  
in net cash/(debt)

FX and other items

Increase in net cash/(debt)

Opening net cash/(debt)

Closing net cash/(debt)

The Group generated Adjusted EBITDA of 
€146.9m in 2022, an increase of €36.8m 
from €110.1m in 2021. There was a €3.6m 
outflow in respect of the amounts due for 
Multi-Media Tax Credits (MMTCs) and Video 
Game Tax Credits (VGTRs), lower than 2021, 
as we saw a return to more normal phasing 
of payments in H2 2022. MMTCs and VGTRs 
are subsidies that are recognised as work 
is performed but are typically paid in the 
second half of the following year. Other 
working capital saw an inflow of €0.6m, a 
€10.7m change from 2021, mainly due to an 
increase in accrued income associated with 
the strong performance of the business at 
the end of the year offset by a reduction in 
debtor days. 

2022 
 €m

146.9

(3.6)

0.6

(27.0)

(0.5)

(11.4)

105.0

(1.5)

103.5

(17.5)

86.0

(113.3)

(3.1)

1.6

(2.0)

6.8

(24.0)

0.2

(23.8)

105.6

81.8

Change  
€m

36.8

0.9

(10.7)

(7.6)

(0.2)

(1.4)

17.8

1.2

19.0

6.4

25.4

(50.2)

(0.7)

1.6

(1.4)

1.5

(23.8)

(2.7)

(26.5)

2021  
€m

110.1

(4.5)

11.3

(19.4)

(0.3)

(10.0)

87.2

(2.7)

84.5

(23.9)

60.6

(63.1)

(2.4)

–

(0.6)

5.3

(0.2)

2.9

2.7

102.9

105.6

Investment in property, plant and equipment 
increased by €7.6m to €27.0m (2021: 
€19.4m) as we continued to invest in growing 
the business. Property lease payments 
of principal of €11.4m were 14.0% higher 
than the prior period (2021: €10.0m) mainly 
related to acquisitions in the period. 

Operating cash flows of €105.0m were 
ahead of 2021 (€87.2m), primarily due 
to the €36.8m increase in Adjusted 
EBITDA, partially offset by the change in 
working capital.

There was a €6.4m reduction in cash tax 
paid to €17.5m (2021: €23.9m) as payment 
schedules return to a more normal 
pattern following pandemic related timing 
differences in 2021. Net interest payments, 
which largely relate to fees on the Revolving 
Credit Facility (RCF), were €1.5m compared 
to €2.7m in 2021.

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title61

Capital allocation 
The Board's progressive dividend policy 
seeks to reflect the Group's continued 
growth in earnings and strong cash 
generation, balanced with the need to retain 
the resources to fund growth opportunities, 
particularly M&A, in line with our strategy.

Guidance for 2023 
We have made a good start to 2023, with 
trading in line with our expectations for the 
year. As previously guided, we continue to 
expect organic growth to moderate from 
2022 levels but remain above the medium-
term guidance of 10%+.

Following the interim dividend payment of 
0.77p per share in September 2022, the 
Board has recommended a final dividend of 
1.60p per share, which will make the total 
dividend for the year ended 31 December 
2022 of 2.37p per share, an increase of 10% 
over the 2021 full year dividend (2021: 2.15p 
per share). 

Subject to shareholder approval at the 
2023 Annual General Meeting, the final 
dividend will be paid on 30 June 2023 to 
all shareholders on the register at 2 June 
2023 and the shares will trade ex-dividend 
on 1 June 2023. The final dividend payment 
will represent a total cost of approximately 
€1.4m of cash resources subject to currency 
fluctuations. 

The Group has authorised the Link Market 
Services Trustees Limited (‘Link’) to operate 
a Dividend Reinvestment Plan (DRIP) for the 
Group's shareholders for the final dividend 
and going forward, to provide greater 
flexibility for shareholders to manage their 
dividends. Instructions for shareholders on 
how to apply for the DRIP will be included in 
communications regarding the final dividend, 
and any queries regarding the DRIP should 
be directed to Link.

The Group also intends to use its Employee 
Benefit Trust to undertake market purchases 
of Company shares in H1 2023, amounting 
to an aggregate of up to €5m, in order to 
satisfy future exercises of LTIPs or stock 
options pursuant to the relevant share plan.

Adjusted profit before tax margin normalised 
during 2022 and is expected to remain 
around 15% in 2023 as previously guided, 
excluding the potential impact of any debt 
we take on in the future to fund acquisitions. 
Moving forward, and against a backdrop of 
higher interest rates globally, we will focus 
future guidance on Adjusted operating 
profit, which historically has been very similar 
to Adjusted PBT, and we expect this to be 
around 15% in 2023.

During 2022, we benefited from the strength 
of the US dollar and are mindful that there 
remains potential volatility in the foreign 
exchange markets beyond our control that 
may impact on our performance through 
the year. The transition out of Russia will 
also continue during 2023 and will result 
in a modest one-off charge relating to the 
closure of our operations in the country.

The Adjusted Effective Tax rate is expected 
to be in line with the 2022 rate of ~22%. We 
are anticipating capex to be slightly ahead of 
2022 relative to revenue, reflecting continued 
expansionary capex and investment in our 
platform to support future growth, with an 
overall Adjusted Cash Conversion rate of at 
least 80%. 

Jon Hauck

Chief Financial Officer

This resulted in Free cash flow of €86.0m, 
€25.4m ahead of 2021 (€60.6m). Adjusted 
free cash flow, which adjusts for capital 
expenditure that is supporting growth in 
future periods was €112.1m in 2022, ahead of 
2021 (€92.3m). The Adjusted cash conversion 
rate of 100.1% was below 2021 (107.3%), but 
ahead of our guidance for the year of 80%.

Cash spent on acquisitions totalled €116.4m, 
of which €25.8m was in respect of the cash 
component of prior year acquisitions and 
€3.1m was in relation to acquisition and 
integration costs. This was €50.9m higher 
than the spend in 2021 due to the timing 
of acquisitions. 

This resulted in a reduction in net cash of 
€23.8m in 2022, leading to closing net cash 
of €81.8m (2021: €105.6m). 

Balance sheet and liquidity 
The Group funds itself primarily through cash 
generation and a syndicated RCF of €150m 
that matures in December 2024. The RCF 
includes an accordion option to increase the 
facility up to €200m and an option to extend 
the term by two further one-year periods 
(both subject to lender consent). During 
the year the first one-year extension was 
exercised. The majority of Group borrowings 
are subject to two financial covenants that 
are calculated in accordance with the facility 
agreement: 

•  Leverage: Maximum Total Net Borrowings 
to Adjusted EBITDA ratio of three times; 
and

• 

Interest cover: Minimum Adjusted 
Operating Profit to Net Finance Costs 
ratio of four times. 

The Group entered the year with a strong 
balance sheet, with net cash (excluding IFRS 
16 leases) of €105.6m as at 31 December 
2021. Following €116.4m of cash deployed 
in the period to support the Group’s value 
accretive M&A programme, at the end of 
2022, Keywords had net cash (excluding IFRS 
16 leases) of €81.8m and undrawn committed 
facilities of €150m. The Group has no 
exposure to Silicon Valley Bank.

Principal risks and uncertainties

62

Principal risks and uncertainties

The principal risks to which the Group is exposed are set out below, together with details 
of their potential impact; the likelihood of occurrence (on a scale of 1 to 4, with 4 being the 
most likely); an indication of whether the trend in the risk exposure is materially increasing, 
decreasing or broadly unchanged since last year; and the actions taken to mitigate the risk.

We operate a top-down and bottom-up approach to risk management, 
where current and emerging risks are identified and assessed as part of 
our strategy and budget process, and semi-annually the senior executives 
formally review and assess the risks for their business areas, and update 
as necessary. The results are reviewed and discussed in detail at the Audit 
Committee on an ongoing basis throughout the year. Furthermore, once 
a year in January, we have a dedicated deep dive risk session at the Audit 
Committee where the Committee analyses current and emerging risks in 
more detail and their links to our overall strategy. Read further details on 
the activities of the Audit Committee on pages 82 to 85. 

The principal risks associated with the Group’s strategy are divided into:

•  Those specific to the Keywords Group and its strategy;

• 

Industry-related risks; and

•  General business risks for any international company.

Key year-on-year changes in risk profile*

Global political risk and uncertainty

Failure to manage human resources/ 
talent effectively

Client concentration risk

Please see the relevant risk discussion for the 
explanation of the change in the specific risk 
profile during 2022.

*   2022 v 2021 trend change

Group and strategy risks

Unsuitable acquisition and/or failure of integration process

Description and Impact

Mitigation

Keywords has an active acquisition agenda 
which complements its strategic ambitions. 
Selecting the right acquisitions, managing 
them successfully and embedding the 
Keywords culture is a crucial ingredient 
of success. 

Impact

Failure to do so could result in the business 
not achieving the expected financial and 
operational benefits and adversely impact 
growth, profitability and cash flow.

The Group has a focused M&A strategy targeting attractive industry segments where it 
has built detailed knowledge. The key areas of focus are Game Development, Marketing, 
Technology, and certain adjacent elements of the Media and Entertainment industry.

For each acquisition, the Group has an established process led by a dedicated corporate 
development team, which involves the relevant senior management in the acquisition process 
to lead the detailed due diligence. 

The shared services team support the service lines with the integration process and have 
issued an updated integration manual to support both Keywords and the acquired business 
in the process.  

Management regularly presents the acquisition pipeline to the Board and provide a detailed 
acquisition memorandum ahead of formal approvals, which incorporates the integration plan 
for the business. 

The Group also uses earn-out structures linked to future performance as part of its acquisition 
consideration, including equity, in order to incentivise good performance as well as promote 
retention of key staff. 

Link to  
Strategy

Likelihood

2

Trend

Keywords Studios plc  Annual Report and Accounts 2022Strategic Report63

Group and strategy risks continued

Failure to deliver services

Description and Impact

Mitigation

Most of Keywords’ services are of a time-critical 
nature.

Impact

Delays or service delivery failures could 
potentially impact the development or launch 
plans for games or result in lost contracts and/
or idle capacity.

Delivering on tight deadlines is integral to the Group's modus operandi, and we prioritise 
timely delivery and flexible resourcing to meet these deadlines, with Keywords’ approach to 
project management applied across the Group. The Group also utilises technology to support 
the scheduling of its resources on a studio-by-studio basis.

Post-pandemic, the business has adapted its contracts and processes to ensure that it is able 
to complete contracts in a hybrid manner to provide more flexibility and support its ability to 
deliver against contracts.

Link to  
Strategy

Likelihood

2

Trend

Cross-contamination risk

Description and Impact

Mitigation

One of the Group’s strategic focus areas is 
to create strategic partnerships with key 
industry players to enable closer long-term 
collaboration and enhance the ability of the 
Group to cross-sell services to each of its 
key clients. Keywords also intends to sign 
“Lighthouse deals” with key clients that will 
involve complex service delivery across multiple 
service lines.

Adhering to Keywords’ strong standards of delivery and efficient communication across 
service lines is key to managing this risk.

As the Group forms strategic partnerships with major customers, it is conducting regular 
reviews with them to ensure Keywords continues to deliver to expectations and identify any 
potential emerging issues so that they can be addressed.

Keywords has also introduced new roles within the organisation that are designed to develop 
the appropriate solutions for clients at the outset of a project, as well as new roles that 
support the service delivery to key clients.

Impact

The risk of failure in one service line 
contaminating the relationship with the 
same customer across the other service 
lines increases. 

Link to  
Strategy

Likelihood

2

Trend

Client concentration risk

Description and Impact

Mitigation

The majority of the Group’s revenues come 
from global gaming companies whose revenues 
tend to greatly exceed those of Keywords.  
These companies have exacting standards and 
demand a high quality of service. 

Keywords’ top five customers in 2022 
accounted for 30% (2021: 30%) of the 
Group’s revenues. 

Impact

Any failure or breakdown in the relationships 
with key strategic partners could cause 
considerable damage to the business.

With a renewed focus on Strategic Partnerships with top clients to create and capture more 
value together, Keywords’ client concentration may increase over the medium-term. In 
addition, industry consolidation between two clients may lead to an increase in concentration. 

The potential impact is partially mitigated through the Group’s highly flexible resource base. 
The Group continues to expand its footprint and is seeking to make relationships with key 
clients more strategic. Despite their size, clients tend to be comprised of several individual 
entities which have certain levels of autonomy over purchasing decisions. Keywords is also 
focused on developing both bottom up and top down relationships.

The Group’s exposure to a single customer remains limited at 7.4%, slightly higher than 2021 
(6.5%) due to M&A activity.

Link to  
Strategy

Likelihood

2

Trend

64

Principal risks and uncertainties continued

Group and strategy risks continued

Failure to meet market expectations

Description and Impact

Mitigation

Keywords floated on AIM in 2013 with an 
expressed set of objectives of growing the 
business organically and by acquisition. 

Impact

Should the Group lose the confidence 
of investors, this will affect its ability to 
raise money for or place shares to pay 
for acquisitions.

The Group makes every effort to communicate regularly with investors via announcements, 
face-to-face contact and virtual meetings. This effective communication of the continued 
opportunities for growth in the sector, how the Group continues to execute on its stated 
strategy and successfully integrate the businesses it acquires, should continue to maintain 
the confidence of its investors. 

The Group maintains a conservative balance sheet and through its Revolving Credit Facility, 
negotiated during 2021 and extended in 2022, has access to substantial debt funding which 
gives it the flexibility and headroom to invest in the business. More details can be found in the 
Financial and operating overview on pages 58 to 61. 

Link to  
Strategy

Likelihood

2

Trend

Inadequate financial and operational controls

Description and Impact

Mitigation

Keywords has grown rapidly and it is important 
that global financial controls are in place to 
ensure smooth, timely and accurate reporting 
of financial results to satisfy external reporting 
obligations as well as the Board. 

Impact

Failure to accurately report or forecast financial 
results through error or fraud would damage 
the Group’s reputation.

The Group has invested in and continues to invest in its financial reporting function and 
systems to facilitate strong reporting and management control as it grows, with a new 
consolidation and forecasting tool implemented in 2022. 

During 2022, Keywords reformulated and extended the Executive Committee to broaden 
its leadership capabilities. As part of this the Group has made a number of senior hires and 
internal appointments. To simplify operations and enhance oversight, the Group decided to 
streamline its structure from eight to three services lines – Create, Globalize and Engage.

Link to  
Strategy

Likelihood

2

Trend

Keywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title65

Group and strategy risks continued

Failure to manage human resources/talent effectively

Description and Impact

Mitigation

Keywords employed an average of 11,141 people 
in 26 countries across the Group in 2022, and 
people management is key to performance and 
service delivery.

Impact

Failure to attract, retain or develop high 
quality entrepreneurial talent across the 
business could impact on the attainment of 
strategic objectives. The Group is focused 
on these areas with the implementation of 
globally managed service lines, management 
development and remuneration programmes, 
incorporating long and short-term incentives. 
But with an ever-increasing workforce this 
becomes more demanding.

Establishing Keywords as a leading destination for talent is one of the Group's key strategic 
focus areas and is detailed in the Our strategy section on page 24.

Keywords’ culture has been fundamental to the Group's success as it binds teams together, 
whilst preserving the individual cultures of the studios. To facilitate this in the growing Group, 
Management recently introduced new Leadership Principles as a practical tool to support a 
collaborative culture. The Group has also introduced a new Culture leadership team, which 
includes talent acquisition and development, responsible business initiatives as well as 
enhancing employee engagement.

The Group works to develop and incentivise its people and to support their passion to provide 
the best service for clients, with regular staff surveys undertaken. In addition, special emphasis 
is placed on the prevention of any form of discrimination, harassment, or malpractice in the 
workplace, recognising that any sense of dissatisfaction can be very disruptive. 

In order to provide consistent long-term access to talent, the Group is building local 
talent development, specifically in India, in segments where talent is scarce, such as 
game development, and is extending its bootcamp initiative to attract talent from 
adjacent industries.

The Group’s Diversity, Equity, Inclusion and Belonging agenda for 2023-2025 includes targeted 
initiatives for talent acquisition and development to increase women's participation in its 
workforce and at senior levels in the business. More details of the employee survey and DEIB 
agenda can be found in the Responsible business review on pages 44 to 46.

Link to  
Strategy

Likelihood

2

Trend

Non-compliance with legal and ethical standards

Description and Impact

Mitigation

New standards and disclosure requirements 
are evolving such as in environmental and 
climate change reporting, whistleblowing 
and sanctions.

Impact

A material failure to comply with applicable 
legal and ethical standards could result in 
penalties, costs, reputational harm and damage 
to relationships with suppliers and customers. 

The Group promotes a culture of “Doing the right thing” in all activities. Code of Business 
Conduct guidelines were rolled out to all studios during 2021 and are supported by more 
detailed policies and procedures where needed, which are published on the Group's website. 

During 2022, the existing whistleblowing process was enhanced through the launch of the 
Keywords Integrity line, a 24-7 online portal for whistleblowing reports, and management of 
confidential communications in line with recent EU and local requirements. 

Due to Keywords’ presence in Russia, the Group also has had to adhere to the evolving 
sanctions regime that has been placed on the country. Keywords has put in place a clear 
process to monitor any changes to sanctions and adapt its processes in order to ensure 
compliance. The Group has also significantly reduced its presence in Russia during the year, 
and will continue to do so in 2023.

More details are contained in the Responsible business review on page 55 and the Audit 
Committee report on pages 82 to 85.

Link to  
Strategy

Likelihood

3

Trend

66

Principal risks and uncertainties continued

Industry-related risks

Description and Impact

Mitigation

The industry requires the highest standards of 
security and privacy from a company offering 
services such as Keywords. 

The Group uses various third party and proprietary tools and technologies for process control 
and productivity purposes. Continued investment in these tools is important to ensure the 
Group’s effectiveness. 

Impact

Cyber attacks and security breaches, which are 
happening with increased frequency globally, 
may lead to piracy, disruption of customers’ 
marketing plans, loss of competitive edge and 
could result in compensation claims. 

Keywords maintains physical and data security and privacy policies and procedures which are 
regularly audited by its larger customers.

A dedicated Information Security team sets policies, conducts regular penetration testing, 
monitors activity and rapidly responds to any incidents that arise. More details are contained in 
the Responsible business review on page 54 and in the Audit Committee report on page 82.

Link to  
Strategy

Likelihood

4

Trend

Description and Impact

Mitigation

Innovations in the gaming industry continue 
to evolve.

Impact

New technologies for automated testing, 
machine translation and crowdsourcing could 
pose a threat to the Group in the long-term. 

As a key strategic focus area, the Group is focused on effectively utilising technology for the 
benefit of the Group and its clients. More details can be found in the Chief Executive's review 
on page 10 and the Our strategy section on page 22 .

The Group is constantly innovating to create and adopt technology tools to deliver its services 
more effectively and participates directly with customers in various pilot programmes for new 
technologies to keep abreast of technological developments. 

Keywords has strengthened the senior management team in this area with the appointment 
of a new Chief Digital Information Officer and created a standalone innovation team, led by a 
dedicated Executive Committee member to drive its innovation agenda forward. 

In addition, two technology-led acquisitions were completed during the year. These 
businesses bring AI-led technologies that will augment the client offering and complement 
the existing offering.

Link to  
Strategy

Likelihood

3

Trend

Description and Impact

Mitigation

Changes in regulation on video games, such 
as those seen in the Chinese market which 
imposed curfews on minors, and requirements 
to address responsible gaming in the industry 
introduces complexity for clients.

Impact

Changes and new requirements could result  
in the delay or cancellation of video games  
by customers. 

In relation to the Chinese market, Keywords has limited revenue exposure to games destined 
solely for the Chinese market. In addition, any potential impact is partially mitigated through 
the Group’s diverse geographic revenue base (no single client larger than 7.4% (2021: 6.5%)). 

Responsible gaming issues arising during game play can be identified by the  
Player Support teams, who have a dedicated Trust and Safety team trained to  
handle and report safety incidents as well as support the team members exposed 
to such incidents.

Link to  
Strategy

Likelihood

2

Trend

Negative impact of regulation on video gamesTechnology innovation and industry disruptionBreaches to information and cybersecurityKeywords Studios plc  Annual Report and Accounts 2022Strategic ReportPage Title67

Industry-related risks continued

Description and Impact

Mitigation

The Group receives multimedia tax credits (MMTC) in 
Canada and video games tax relief (VGTR) in the UK, 
relating to qualifying costs in those markets. These tax 
credit regimes are designed to promote growth and 
investment in the relevant regions.

Impact

Any reduction or cancellation of these tax credits would 
increase the cost base of the business and make the 
business less competitive. 

The Group works closely with regulators and governments in relation to relevant 
country tax credits and has been given no indication that these tax credits will 
be removed in the medium term, but increased scrutiny has lead to some delays 
in payments. 

The Group has seen the introduction of a number of new subsidy regimes in the past 
year, including Australia and Ireland, and other jurisdictions are considering whether 
to do the same. Due to the Group’s geographically diversified operating platform it 
retains an element of flexibility in being able to move work to other operating centres 
if material changes were made.

Link to  
Strategy

General business risks

Likelihood

2

Trend

Description and Impact

Mitigation

Keywords is a global business and needs to minimise 
business interruptions and be able to continue servicing 
customers. 

The Group’s multiple, full-service delivery hubs provide for a good level of contingency 
and, supported by business continuity plans, the effects of such disasters can be 
managed.

Keywords also operates a highly distributed model, with operations in 26 countries 
and in over 60 cities. This, in addition to the business successfully operating as a 
hybrid working model in 2022, provides the Group with the ability to service clients 
from different locations as required.

This threat could be internal, such as a major failure 
in its IT systems, but also external, such as the Group 
experienced and managed during the 2011 Tokyo 
earthquake and tsunami or more recently 2020-2022 
with COVID-19, when the Group was able to quickly 
move to a work from home model, and services 
remained robust throughout the pandemic.

Impact

Without access to key systems, data or dedicated 
work locations, services to clients and/or the ability 
to report to investors on a timely basis could be 
adversely affected.

Link to  
Strategy

Likelihood

3

Trend

Sudden business interruptionTax credits withdrawal risk68

Principal risks and uncertainties continued

General business risks continued

Description and Impact

Mitigation

Keywords operates and owns assets in a large number 
of geographic regions and countries.

The diversification and spread of activities geographically mitigate the risk of 
disruption in any one location.

The Group operates a single Russia-based business, 
Sperasoft, which is reported within the Group’s Create 
service line, but has no operations in Ukraine.

Impact

As a result of this geographic spread, the Group 
is exposed to a wide range of political, economic, 
regulatory, social and tax environments. Policies or 
laws, as well as armed conflict involving the countries in 
which Keywords operates, may change in a manner that 
may be adverse for the Group, even those with stable 
political environments. 

During the year Keywords undertook a process to relocate people and work from 
Sperasoft to alternative locations (Poland, Serbia, Armenia and Malta). At the year-
end the Group had relocated over 400 people to new locations and commenced 
hiring in those locations to rebuild the business. Keywords has focused on making the 
transition as smooth as possible for both its people and international clients. Revenue 
derived from the Russia-based business represented 3.8% (€26.3m) of Group 
revenues during 2022 down from 5.7% in 2021, and in December 2022 it accounted 
for 1.7% of Group revenues due to the reduction of its footprint in the country. 

Keywords is monitoring other geopolitical trends around the Group.

Link to  
Strategy

Likelihood

3

Trend

Description and Impact

Mitigation

The Group transacts in multiple currencies, given its 
customers are located globally. The Group’s largest 
exposure is to the US dollar followed by the euro 
and sterling. 

Impact

Keywords is exposed to short-term currency risks, 
in addition to longer-term risk that could develop 
between its functional currency (euro) and its multiple 
billing currencies. 

The Group serves a global customer base, with production facilities spread across 
multiple geographies and currencies. 

The Group’s policy, where possible, is for Group entities to manage foreign exchange 
risk at a local level by matching the currency in which revenue is generated with the 
expenses incurred and by settling liabilities denominated in their functional currency 
with cash generated from their own operations in that currency.

Where entities invoice in a foreign currency, studios have the ability to offset adverse 
foreign exchange currency movements through increasing prices. Hence the Group 
does not hedge its currency risk. 

In addition to revenues and expenses being impacted by movements in exchange 
rates, the Group is also exposed to gains or losses related to the effect of translating 
net current assets held in foreign currencies.  

Link to  
Strategy

Likelihood

3

Trend

Other risks have been classified as emerging risks for the Group, such as climate change, specific aspects of talent management risks such 
as talent acquisition and unionisation, lack of a standard operating system and the growth risks associated with acquisitions and organic 
growth. More details on these areas and how we are mitigating them through our strategic and ESG initiatives are in the Our strategy section 
on pages 20 to 31 and the Responsible business review on pages 40 to 55. These risks and how they evolve over time are discussed at the 
Audit Committee and continue to be monitored closely by senior management and addressed throughout the year. 

Negative impact of currency risk Global political risk and uncertaintyKeywords Studios plc  Annual Report and Accounts 2022Strategic ReportNon-financial information statement

69

Non-financial information statement

Our non-financial information statement is set out below on environmental matters, social and 
employee matters, respect for human rights, and anti-corruption and anti-bribery. Details of 
our business model can be found on pages 18 and 19, and our principal risks are on pages 62 to 
68. Our Modern Slavery Policy and Code of Business Conduct can be found on our website. 

Reporting requirement

Policies and standards which govern our approach

Page reference

Environmental matters

Environmental Policy

Page 48 Responsible business review

Social and employee matters

Code of Business Conduct

Pages 23 and 24 Our strategy

Pages 40 to 55 Responsible business review

Recruitment Policy

Employee handbook

Diversity and equal opportunity

Grievance Policy

Employee assistance programme

Health & Safety Policy

Data protection

Respect for human rights

Supplier Code of Conduct

Page 55 Responsible business review

Modern Slavery Policy

Anti-bribery and corruption

Anti-bribery and corruption Policy

Page 55 Responsible business review

Whistleblowing

Fraud Policy

Sanctions Policy

Business model

Description of principal risks  
and impact of business activity 

Non-financial key performance indicators

Pages 82 to 85 Audit Committee report

Pages 18 and 19 Business model

Pages 62 to 68 Principal risks 
and uncertainties

Page 20 Our strategy

Pages 40 to 55 Responsible business review

The Strategic report was approved by the Board and signed on its behalf by:

Bertrand Bodson

Chief Executive Officer

15 March 2023

 
 
 
 
 
 
 
 
 
Governance

Corporate governance report

Board of Directors

70

Corporate governance report

Leadership  
& experience

Chairman

The Board is comprised of Directors 
who contribute extensive and diverse 
skills, knowledge and experience. It is 
responsible for the overall management 
of the Group, its long-term objectives 
and strategy, culture and reputation.

Committee memberships

Audit

Nomination

Remuneration

ESG

Committee Chair

Ross  
Graham

Appointment
July 2013

Skills and Experience
Ross has extensive executive and non-executive 
experience in the technology sector. Since retiring 
from Misys plc, he has held a number of non-
executive directorships, including Psion plc and 
Wolfson Microelectronics plc. Ross was appointed 
Director and Chairman of Keywords shortly prior to 
its IPO in July 2013.

External Appointments
None.

Meeting attendance

100%

Committee membership

Keywords Studios plc  Annual Report and Accounts 202271

Chief Executive Officer

Chief Financial Officer and 
Chief Operating Officer Designate

Senior Independent  
Non-Executive Director 

Bertrand 
Bodson 

Appointment
December 2021

Jon  
Hauck

Appointment
October 2019

Skills and Experience
Bertrand brings deep experience in 
driving and executing growth strategies 
for international businesses. He was Chief 
Digital Officer for Novartis and previously 
spent four years as Chief Digital and 
Chief Marketing Officer at Sainsbury’s 
Argos, leading the integration of Argos 
into the Sainsbury’s store network. Early 
experience includes senior roles involved 
with content creation and entertainment 
at EMI Group, Bragster (which he co-
founded) and Amazon. 

External Appointments
He is currently a Non-Executive Director 
of Tesco plc and Wolters Kluwer N.V.

It is intended that Bertrand will step down 
from the board of Wolters Kluwer N.V. at 
its AGM in May 2023.

Skills and Experience
Jon has a wealth of finance, change 
management and M&A experience, 
having held a variety of roles at Rentokil 
Initial plc. Over that time, he was CFO 
in North America and was responsible 
for leading a substantial integration 
programme, and from 2015 he held the 
role of Group Financial Controller and 
Treasurer. Prior to Rentokil Initial plc, he 
worked in PwC’s Assurance practice. Jon 
is a Fellow of the ICAEW.

External Appointments
None.

Charlotta  
Ginman 

Appointment
September 2017

Skills and Experience
A Chartered Accountant, Charlotta has over 
30 years of experience working in investment 
banking and commercial organisations, 
principally within the technology and 
telecom sectors. Charlotta has held senior 
positions with UBS, Deutsche Bank,  
JP Morgan and Nokia Corporation.

External Appointments
Charlotta is a Non-Executive Director 
and Chair of the Audit Committee of two 
investment trusts, Polar Capital Technology 
Trust PLC and Pacific Asset Trust PLC,  
as well as Gamma Communications plc  
(an AIM-listed company). She is also a  
Non-Executive Director of Unicorn AIM VCT  
PLC, a venture capital trust, and Boku Inc.

As three out of Charlotta’s six non-executive 
directorships are with investment 
companies that require less time 
commitment throughout the year, and the 
rest are AIM-listed companies with overall 
less regulatory burden than a company 
listed on the main market, the Board is 
satisfied that Charlotta has sufficient time 
to devote to each of her appointments.

Meeting attendance

Meeting attendance

Meeting attendance

100%

100%

100%

Committee membership

Committee membership

Committee membership

72

Corporate governance report continued

Independent  
Non-Executive Director

Independent  
Non-Executive Director

Independent  
Non-Executive Director

Georges 
Fornay

Appointment
September 2017

Marion  
Sears

Appointment
August 2021

Neil  
Thompson

Appointment
August 2021

Skills and Experience
Georges has over 30 years’ experience 
in the technology and video games 
sectors and is currently Deputy CEO of 
Qobuz, the French high-quality music 
streaming service. Georges worked in 
senior management at Sony Computer 
Entertainment (Europe), culminating 
as Senior Vice President from 2004 to 
2011. Georges has also held significant 
industry-wide roles, including President 
of SELL, France’s Union of Entertainment 
Software Publishers.

External Appointments
None.

Skills and Experience
Marion brings extensive investment 
banking and international M&A 
experience. She has many years serving 
on a number of public company boards 
as a non-executive director, senior 
independent director, committee 
chair and People NED, giving her long-
standing listed company experience and 
stakeholder understanding. 

External Appointments
Marion is currently a Non-Executive 
Director at Dunelm Group plc and 
WH Smith plc and is Senior Independent 
Director at abrdn New Dawn Investment 
Trust plc.

Skills and Experience
Neil held a number of senior positions 
within Microsoft Corporation, including 
as part of the management team 
that launched Xbox in Europe and 
for a number of years ran Microsoft’s 
Consumer and Devices business across 
EMEA. He has extensive experience 
of scaling new businesses across 
international territories and building 
resilient organisations in constantly 
changing environments. 

External Appointments
He is a Non-Executive Director at 
E.P. Barrus Ltd. and acts as a board 
adviser to start-up SaaS businesses.

Meeting attendance

Meeting attendance

Meeting attendance

100%

100%

100%

Committee membership

Committee membership

Committee membership

Keywords Studios plc  Annual Report and Accounts 202273

ESG 

4/4

4/4

–

–

4/4

4/4

4/4

–

–

1/1

–

Independent Non-Executive 
Director and Chair Designate

Attendance at 2022 Board and Committee meetings

Principle

Overall

Board

Audit  Remuneration Nominations

Committees

Bertrand Bodson

Jon Hauck

Ross Graham

Charlotta Ginman

Georges Fornay

Marion Sears

Neil Thompson

Don Robert

Sonia Sedler

David Reeves

Giorgio Guastalla

It is noted that:

100%

100%

100%

100%

100%

100%

100%

n/a

67%

100%

100%

11/11

11/11

11/11

11/11

11/11

11/11

11/11

–

2/3

5/5

1/1

–

–

5/5

5/5

5/5

5/5

5/5

–

–

2/2

–

–

–

6/6

6/6

–

6/6

6/6

–

–

3/3

–

–

–

3/3

3/3

–

3/3

3/3

–

–

2/2

–

•  Sonia Sedler retired from the Board on 18 March 2022.

•  David Reeves retired from the Board on 20 May 2022.

•  Giorgio Guastalla retired from the Board on 26 January 2022.

•  Don Robert joined the Board on 1 February 2023.

Directors with experience in our 
geographic regions (of 8 maximum)

Europe

7

Americas

6

Asia Pacific

3

Europe

Americas

Asia Pacific

Directors with relevant 
experience against our  
strategic pillars (of 8 maximum)

Women on the Board  
(as at 31 December)

Talent and capabilities

7

2022

Strategic partnerships

Technology

One Keywords

Adjacent markets

6

6

6

6

2021

2020

14%

29%

30%

Don  
Robert

Appointment
February 2023

Skills and Experience
Don was CEO of Experian plc for nine 
years, during which time he more than 
doubled operating profits and scaled 
the business into a global market leader. 
He subsequently became Chair of 
Experian between 2014-2019. He has 
also served as a Non-Executive Director 
of Court for the Bank of England and 
Senior Independent Director of Compass 
Group. Prior to joining Experian, Don held 
executive positions with First American 
Financial Corp. and U.S. Bank.

External Appointments
Don currently serves as Chair of the 
London Stock Exchange Group (LSEG). 
He is also involved in several private 
technology-focused businesses.

It is intended that Don will become Chair 
at Keywords' Annual General Meeting 
on 26 May 2023 as part of the planned 
succession for Ross Graham.

Meeting attendance

N/A

Committee membership

Governance

Chairman's introduction

74

Chairman's introduction

The Board encourages good corporate 
governance and an enterprising culture to 
promote the long-term success of Keywords.

Ross Graham

Chairman of the Board

It gives me great pleasure to introduce, 
for the last time before my retirement, the 
Corporate Governance Report for 2022. 

The Board is committed to the highest 
standards of corporate governance, effective 
engagement with our stakeholders and 
rigorous oversight of strategic, financial 
and risk matters, to promote the long-
term success of this exciting business. 
This report will provide insight into how the 
Board operated during the year, its principal 
activities and the key issues considered.

As Chairman of the Board, it is my 
responsibility to ensure that the Group has 
both sound corporate governance and a 
Board which is mindful of its responsibility 
to all stakeholders, and in particular to the 
creation of shareholder value and nurturing 
our most important asset, our people. My 
responsibilities include leading the Board 
effectively, overseeing the Group’s corporate 
governance model, communicating 
with shareholders and ensuring that 
good information flows freely between 
management and Non-Executive Directors in 
a timely manner. An internal Board evaluation 
conducted in 2022 concluded that the Board 
continues to operate well, and some minor 
actions were agreed to further enhance the 
Board’s operational effectiveness in 2023.

The Board recognises the value of good 
corporate governance in promoting the long-
term success of the Company. The Company 
adheres to the Quoted Companies Alliance 
"Corporate Governance Code" (QCA Code), 
which we believe is the most appropriate for 
Keywords. The Board regards the application 
of the QCA Code as a valuable tool to 
underpin the Board’s effective operation and 
the Group’s long-term success; however, 
the Board is also committed to the highest 
standards of corporate governance and, as 
such, seeks to comply with the principles of 
the UK Corporate Governance Code 2018 
where possible and appropriate.

The Board is assured that the Company 
continues to comply with the QCA Code 
in all applicable respects. Our QCA Code 
disclosures within this Annual Report are 
summarised in the following table and the 
following pages present a comprehensive 
statement of how we have applied the QCA 
Code during the year.

I am confident that, when he succeeds me 
as Chairman at the 2023 AGM, Don Robert 
will continue to ensure strong corporate 
governance practice at Keywords.

Keywords Studios plc  Annual Report and Accounts 202275

Corporate governance report continued

QCA Corporate Governance Code

Principle

1

2

3

4

5

6

7

8

9

Establish a strategy and business model which promotes long-term value for shareholders

Seek to understand and meet shareholder needs and expectations

Take into account wider stakeholder and social responsibilities and their implications for long-term success

Embed effective risk management, considering both opportunities and threats, throughout the organisation

Maintain the Board as a well-functioning, balanced team led by the chair

Ensure that between them the directors have the necessary up-to-date experience, skills and capabilities

Evaluate Board performance based on clear and relevant objectives, seeking continuous improvement

Promote a corporate culture that is based on ethical values and behaviours

Maintain governance structures and processes that are fit for purpose and support good decision-making 
by the Board

10

Communicate how the company is governed and is performing by maintaining a dialogue with shareholders  
and other relevant stakeholders

Disclosure  
within this report

Pages 18–33

Pages 56–57

Pages 40–57

Pages 62–68

Pages 70–81

Page 73

Page 79

Pages 42–47

Pages 74–79

Pages 76–79

Governance structure

Board

CEO

Nominations 
Committee

Audit 
Committee

Remuneration 
Committee

ESG  
Committee

Executive 
Committee

Disclosure 
Committee

Investment 
Committee

Risk & 
Compliance 
Committee

ESG 
Management 
Committee

Governance

76

Corporate governance report continued

Strategy and business model
A description of the Company’s strategy, 
business model and supporting strategic 
pillars, along with key attributes of our 
positioning and growing maturity, can  
be found in the Strategic report on  
pages 1 to 69.

Shareholder needs and 
expectations
The Board is committed to maintaining 
good communication and constructive 
interaction with all shareholders. In addition 
to its regulatory disclosure obligations, 
the Executive Directors and divisional 
management meet shareholders, potential 
investors and market participants at regular 
intervals, through analyst and investor 
presentations, roadshows and attendance 
at investor conferences. The Group has a 
dedicated investor relations function, which 
is responsible for managing relationships 
with all market participants throughout 
the year and there is an investor relations 
section of the corporate website which hosts 
corporate disclosures and other pertinent 
information. The Chairman is also available 
to meet with the largest shareholders during 
the year without management present.

The whole Board attends the Annual 
General Meeting, which we regard as an 
opportunity to meet, listen and present to 
our shareholders, and all shareholders are 
encouraged to attend and ask questions. 
Shareholders who were unable to attend 
were also given the opportunity to submit 
questions to the Board in advance via email, 
and a videoconferencing facility was made 
available for shareholders to pose questions 
live at the meeting. The Board were pleased 
that this approach generated constructive 
engagement between the Board and 
shareholders at the meeting, and that it  
took into account the accessibility needs  
of our shareholders.

The Board is committed to maintaining 
effective communication and having 
constructive dialogue with its shareholders. 
The Company aspires to have close ongoing 
relationships with its private shareholders, 
institutional shareholders and analysts, 
and for them to have the opportunity to 
discuss issues and provide feedback at 
meetings with the Company. The Company 
receives reports from proxy voting agencies, 
reviews their findings and meets to discuss 
shareholder matters. The Board maintains 
that, if there is a resolution passed at a 
general meeting with 20% votes cast 
against, the Company will seek to 
understand the reason for the result and, 
where appropriate, take suitable action.  

At the 2022 AGM, all resolutions were 
passed comfortably except Resolution 2 
which passed with 66.3% of votes in favour. 
The Company issued an announcement 
providing an explanation as to the result 
and inviting shareholders to submit their 
interests to the Company, which were then 
considered by the Board, and the Chair of 
the Remuneration Committee was charged 
with engaging with those shareholders 
in early 2023. The votes on all resolutions 
were taken on a poll to ensure that full 
shareholder representation was reflected. 
All corporate documents, including historical 
annual reports, notices of general meetings 
and details of the 2022 AGM results, can be 
found online at www.keywordsstudios.com.

Investors have access to current information 
about the Company through the Company’s 
website, www.keywordsstudios.com. 
The Company promotes electronic 
communications with shareholders 
to be more efficient and mindful of its 
environmental impact.

Wider stakeholder and social 
responsibilities
The corporate governance arrangements 
that the Board has adopted are designed 
to ensure that the Company delivers 
long-term value to its shareholders whilst 
being cognisant of the interests of other 
stakeholders. The Board recognises that 
the long-term success of the Company 
relies upon good relations with other key 
stakeholders, identified as our workforce, 
clients, suppliers and communities. The 
Board has put in place a range of processes 
to ensure it maintains close contact with 
these key stakeholders.

The ESG Committee is responsible for 
oversight of Group initiatives designed 
to promote the long-term success of the 
Company as a sustainable, well-governed 
and responsible employer, partner, supplier 
and customer. A summary of its activities is 
presented on pages 102 and 103.

The Company has developed close 
relationships with many of its key 
stakeholders and provides them with the 
opportunity to raise issues and provide 
feedback to the Company. Examples include 
customer feedback surveys, strategy 
discussions with key clients, employee 
surveys and a variety of communication 
sessions to cater for various employee 
groups. Full details of the Company’s and the 
Board’s engagement with its stakeholders is 
presented on pages 56 and 57.

Culture
The Board recognises that its decisions 
regarding strategy and risk may impact the 
culture of the Group and that this may impact 
the performance of the Company. The Board 
is also aware that the tone and culture set by 
the Board can have an important influence on 
employee behaviour.

In 2022, our "Rule of Nine" corporate 
values were reviewed and replaced with a 
new set of five core leadership principles 
under the rubric “Imagine More”. These 
underpin our corporate culture and promote 
entrepreneurial and open ways of working, so 
we can build close, trusting relationships with 
colleagues, suppliers, partners and clients. 

A whistleblowing process operates across 
the Group to encourage employees and 
other stakeholders to report suspected 
misconduct, illegal acts or failures to act. The 
aim of this is to create a safe environment 
for employees and others who have serious 
bona fide concerns about any aspect of the 
Group’s work to come forward and voice 
those concerns without personal risk of 
retribution or reprisal. The Board reviewed 
the operation of the whistleblowing portal 
and received regular reports of incidents and 
investigations, and is confident that a robust 
process is in place. 

The Board seeks to better understand 
the interests of employees through an 
annual employee survey, which in 2022 had 
over 8,000 employees across the Group 
participating (approximately 79% of all 
employees), and regular town hall meetings 
which provide a forum for management 
to present important matters and respond 
directly to feedback from employees. Further 
details can be read on pages 44 and 45.

The ESG Committee is responsible for 
overseeing workforce matters, including 
corporate culture, further details of which 
can be read in the ESG Committee report on 
pages 102 and 103.

Keywords Studios plc  Annual Report and Accounts 202277

Internal controls and  
risk management 
The Board recognises the need for an 
effective and well-defined risk management 
process and it oversees and regularly 
reviews the Group’s risk management and 
internal control mechanisms. The status of 
our principal risks, as well as any emerging 
risks, is recorded in a comprehensive 
risk register for discussion at the Audit 
Committee. The Company’s principal risks, 
along with key challenges in the execution 
of the Company’s strategy, and along with 
the controls implemented to mitigate them, 
can be found on pages 62 to 68.

The Audit Committee is responsible 
for the oversight of the Company’s risk 
management and internal controls and 
procedures, as well as determining the 
adequacy and efficiency of internal control 
and risk management systems. This process 
enables the Board to determine whether the 
risk exposure has changed during the year. 
When setting and implementing strategy, 
the Board takes into account the principal 
risks and seeks to limit the extent of the 
Company’s exposure to them, having regard 
to both its risk tolerance and risk appetite, 
through appropriate mitigations.

The Directors believe that the Group has 
internal control systems in place appropriate 
to the size and nature of its business. The key 
elements are: 

•  Board meetings are held at least eight 

times per year, with which contain reports 
from and discussions with management 
on performance and key risk areas in  
the business.

•  Monthly financial reporting, for the 

Group and for each service line, of actual 
performance compared to budget and 
the prior year and a dashboard of Key 
Performance Indicators.

•  Visits to key studio locations.

•  Annual budget setting.

•  Robust cash management.

•  Annual strategy conference with the 

senior leadership team.

•  A defined organisational structure with 
appropriate delegations of authority.

The Board
The Board, as a whole, is responsible for the 
overall management of the Group and for its 
strategic direction, including approval of the 
Group’s strategy (including corporate and 
business development), its corporate culture, 
its annual business plans and budgets, the 
interim and full year financial statements 
and reports, any dividend proposals, the 
accounting policies, major capital projects, 
treasury management policies, any 
investments or disposals, its succession plans 
and the monitoring of financial performance 
against budget and the formulation of 
the Group’s risk appetite, including the 
identification, assessment and monitoring 
of Keywords’ principal risks.

The Board comprises two Executive 
Directors, Bertrand Bodson (CEO) and 
Jon Hauck (CFO), and six Non-Executive 
Directors, Ross Graham (Chairman), 
Charlotta Ginman (Senior Independent 
Director), Georges Fornay, Marion Sears, 
Neil Thompson and Don Robert (who joined 
the Board on 1 February 2023). Director 
biographies and Committee memberships 
are detailed on pages 70 to 73. Details of 
directorship changes in the year can be read 
in the Nominations Committee report on  
page 81.

Letters of appointment of all Directors are 
available for inspection at the Company’s 
registered office during normal business 
hours. The Executive Directors work full-
time for the Company. All Non-Executive 
Directors are expected to dedicate at least 
30 days per annum to the Company, rising to 
40 days if they also chair a committee, and 
the Chairman is expected to dedicate 60 
days per annum. The Company has adopted 
a policy whereby all members of the Board 
are subject to re-election at each AGM. In 
practice, all the Non-Executive Directors 
spend more than the minimum number of 
days on Company business.

Charlotta Ginman currently holds six non-
executive directorships. Of those, three roles 
are at investment companies that generally 
only have four to five meetings a year, and 
the other three are at AIM-listed entities, with 
less regulatory burden than premium listed 
companies, and the Nominations Committee 
is therefore confident that Charlotta has 
sufficient time to devote to her Keywords 
role. In particular, during 2022 Charlotta 
dedicated additional time in leading the 
Chairman search and audit tender process.

The Board is satisfied that it has a suitable 
balance between independence and 
knowledge of the Company, and that no 
individual or group may dominate the 
Board’s decisions. The Non-Executive 
Directors have both the breadth and depth 
of skills, and experience, to effectively 
discharge their responsibilities. The Board 
conducted a comprehensive review of its 
skills, knowledge, experience and diversity, 
and concluded that the current balance of 
skills on the Board, as a whole, reflects a 
broad range of personal, commercial and 
professional experience, including a variety 
of financial and managerial skills. The graphic 
on page 73 shows the strength of experience 
relating to our strategic priorities.

The Chairman fosters healthy debate in the 
boardroom by encouraging all Directors to 
use their independent judgement and to 
robustly challenge management on strategic 
and operational matters.

The Board meets a minimum of eight times 
a year and a forward schedule of meetings 
and matters is fixed to ensure the Board 
considers a broad range of appropriate 
matters. Given the global nature of our 
business, the Directors meet in person 
and remotely, as required, with senior 
managers across the business and visit 
one or two studios each year. Meetings are 
open and constructive, with every Director 
participating fully. Executives are invited to 
present deep dives on particular areas of 
interest to the Board, providing the Board the 
opportunity to engage directly with senior 
managers and maintain a comprehensive 
view of the business. Management supply 
the Board with appropriate and timely 
information and the Directors are free to 
seek any further information they  
consider necessary.

In line with good corporate governance 
practice, the responsibilities of the Chairman 
and CEO are separate and well defined. 
A copy of the Chairman/CEO Split of 
Responsibilities is available on the Company’s 
website www.keywordsstudios.com.

Governance

78

Corporate governance report continued

Charlotta Ginman succeeded David Reeves 
as the Senior Independent Director (SID) 
of the Company, serving as a sounding 
board for the Chairman and acting as an 
intermediary for the other Directors. The SID 
is also available to shareholders and other 
Non-Executive Directors to address any 
concerns or issues they feel have not been 
adequately dealt with through the usual 
channels of communication. The Board has 
the mix of skills, experience and capabilities 
required to fulfil its responsibilities. The 
Company believes that the current balance 
of skills in the Board as a whole reflects a 
broad range of commercial and professional 
skills across geographies and industries 
and each of the Directors has experience in 
public markets.

The Non-Executive Directors meet 
without Executive Directors present and 
maintain ongoing communications with 
Executive Directors between formal Board 
meetings. In addition to their general Board 
responsibilities, Non-Executive Directors 
are encouraged to be involved in specific 
workshops or meetings, in line with their 
individual areas of expertise.

The Chairman is supported by the General 
Counsel and Company Secretary, Andrew 
Kennedy, in maintaining excellent standards 
of corporate governance and providing 
necessary updates to the Board on 
corporate governance developments and 
AIM regulations.

The Directors have access to the Company’s 
nominated adviser, company secretary, 
lawyers and auditors and are able to obtain 
external advice, as required. The Directors 
are entitled to take independent legal advice 
and if the Board is informed in advance, the 
cost of the advice will be reimbursed by 
the Company.

The Board reviews annually the 
appropriateness and opportunity for 
continuing professional development, 
whether formal or informal.

Nominations Committee
The Nominations Committee is chaired 
by Ross Graham and its other members 
are Charlotta Ginman, Marion Sears, Neil 
Thompson and Don Robert. The Nominations 
Committee is responsible for keeping under 
review the structure, size and composition 
of the Board, its Committees, and the 
Executive Committee. Further information 
on the Nominations Committee, including its 
role and responsibilities, can be found in the 
Nominations Committee Report on pages 
80 to 81.

Audit Committee
The Audit Committee is chaired by Charlotta 
Ginman, and its other members are Ross 
Graham, Georges Fornay, Marion Sears 
and Neil Thompson. The Audit Committee 
is responsible for overseeing financial 
reporting, risk management, internal control 
procedures and internal audit, as well as the 
appointment, removal and scope of work 
of the external Auditor (including non-audit 
services, independence and objectivity). 
Further information on the Audit Committee 
can be found in the Audit Committee Report 
on pages 82 to 85.

Remuneration Committee
The Remuneration Committee is chaired 
by Marion Sears, and its other members 
are Ross Graham, Charlotta Ginman 
and Neil Thompson. The Remuneration 
Committee is responsible for determining 
the remuneration of the Chairman (with 
the Chairman absenting himself), Executive 
Directors and senior executives of Keywords. 
The Remuneration Committee is responsible 
for making recommendations to the 
Board on Directors’ and senior executives’ 
remuneration. Non-Executive Directors’ 
remuneration is determined by the Executive 
Directors. Further information on the 
Remuneration Committee can be found in 
the Directors’ Remuneration Report on pages 
86 to 101.

ESG Committee
The ESG Committee is chaired by Georges 
Fornay and its other members are Neil 
Thompson, Marion Sears, Bertrand Bodson 
and Jon Hauck. The remit of the ESG 
Committee is to oversee the following areas 
which have been identified as environmental, 
social and governance priorities: (i) people; 
(ii) client; (iii) community; and (iv) planet; and 
all underpinned by (v) corporate governance. 
Further information on the ESG Committee, 
including its role and responsibilities, can be 
found in the ESG Committee report on pages 
102 and 103.

The Matters Reserved for the Board and 
terms of reference for all the Committees  
are available on the Company’s website  
www.keywordsstudios.com.

Executive structure
During the year, the governance structure 
of the executive management was reviewed 
to enhance support of the Board and its 
Committees. The Disclosure Committee, 
managing market disclosures, and the 
ESG Management Committee, driving ESG 
programmes, were reconstituted. We also 
established the Investment Committee, 
responsible for key decisions of the Group, 
and Risk & Compliance Committee, reviewing 
risk and financial controls and legal and 
regulatory compliance.

Keywords Studios plc  Annual Report and Accounts 2022Page Title79

Advisers
The Board has regular contact with its 
advisers to ensure that it is aware of changes 
in corporate governance procedures and 
requirements and that the Group is, at all 
times, compliant with applicable rules and 
regulations. The Company had Director and 
Officers’ liability insurance cover in place 
throughout the year and it is intended for 
the policy to continue for the year ending 
31 December 2023 and subsequent years. 
Additionally, the Company provides an 
indemnity in respect of all the Company’s 
Directors or other officers of the Company 
against all costs, charges, losses, expenses 
and liabilities incurred by them in the 
execution and discharge of their duties. 

The Company’s nominated adviser, Numis, 
provides guidance on regulatory and 
corporate governance matters to the Board, 
as required.

The Company has retained Deloitte LLP, who 
provide advice in relation to remuneration 
matters. Additional information can be found 
in the Remuneration Report on page 94. 

Directors may receive independent 
professional advice at Keywords’ expense, 
if necessary, for the performance of 
their duties.

Board evaluation
In 2022, an internal evaluation of the 
effectiveness of the Board and its 
Committees was conducted with the support 
of the Company Secretary, which concluded 
that the Board and its Committees continue 
to operate effectively. An externally 
facilitated evaluation was last conducted 
in 2021 and the Board is committed to a 
periodic external evaluation.

The 2022 evaluation exercise comprised 
two stages. The first stage was a detailed 
questionnaire to gather feedback from 
each Director on the overall performance 
of the Board and the Board’s Committees. 
The second stage was a series of individual 
discussions held between the Chairman 
with each Director and the Senior 
Independent Director with the Chairman. 
The areas addressed by the evaluation were: 
composition and skills, culture and integrity, 
operating effectiveness and efficiency, 
stakeholder engagement, quality of 
information and ongoing development,  
the overall contribution of each Director 
and the effectiveness of the Chairman.

Progress was noted for all areas highlighted 
for attention in 2022, as follows:

•  Succession planning for the Chairman, 

COO and CFO roles included an 
assessment of candidates with media and 
entertainment, technology or videogame 
experience.

•  More time at Board meetings was 

dedicated to discussions on culture and 
long-term strategic and operational plans.

•  Contact between the Board and senior 
management team was enhanced with 
three Board visits to studios during 2022, 
two executive summits, and a series of 
subject matter deep dives presented by 
senior managers to the Board.

Following a review of the findings of the 2022 
evaluation, the Board has highlighted the 
following areas for attention in 2023:

•  To review opportunities for enhancing 
engagement with key stakeholders.

•  To offer Directors a range of opportunities 

for development.

•  More time dedicated at meetings 

to review (i) acquisition success and 
integration activity, and (ii) competitors.

•  Succession planning for members of the 

executive committee.

Governance

Nominations Committee report

80

Nominations Committee report

We are pleased to welcome 
Don Robert as a Non-Executive 
Director and Chair Designate.

Ross Graham

Chairman of the Nominations Committee

At a glance

Committee membership
The Committee is comprised of 
Independent Non-Executive Directors and 
is chaired by the Chairman of the Board. 

The biographical details of the members 
of the Committee and their attendance at 
meetings during the year can be found on 
pages 70 to 73.

Key responsibilities
•  Review the structure, size and 
composition of the Board

•  Consider succession planning for 
Directors, the Company Secretary 
and Executive DIrectors

•  Evaluate the balance of skills, 

experience, knowledge on the 
Board, as well as its independence 
and diversity

•  To review the time commitments 

of Directors

Succession planning

Ross  
Graham

Charlotta  
Ginman

Georges  
Fornay

Marion  
Sears

Neil  
Thompson

Don  
Robert

Tenure (years)

Keywords Studios plc  Annual Report and Accounts 202281

Changes to the Board  
and Committees
On 27 January 2022, Giorgio Guastalla 
resigned as a Non-Executive Director and, on 
18 March 2022, Sonia Sedler stepped down 
as Chief Operating Officer. At the Company’s 
AGM on 20 May 2022, David Reeves retired 
as a Director following the completion of 
nine years of service, at which time Charlotta 
Ginman and Marion Sears succeeded him 
as Senior Independent Director and Chair of 
the Remuneration Committee, respectively. 
We were pleased to announce in October 
2022 that Jon Hauck had been appointed as 
Chief Operating Officer Designate and would 
continue in his CFO role until a successor is 
appointed to ensure a smooth transition of 
responsibilities.

In July 2022, I completed nine years’ service 
but agreed to remain in the Chairman 
position for a further year as the Committee, 
supported by the whole Board, deemed it 
necessary to ensure the continued smooth 
operation of the Board and provide robust 
support for Bertrand Bodson as the recently 
appointed CEO. In February 2023, Don 
Robert joined the Board as a Non-Executive 
Director and Chair Designate, to succeed me 
as Chairman following the 2023 AGM. Don 
brings a strong track record of building and 
leading international businesses.

Details of the independent evaluation of the 
Board’s and Committees’ performance can 
be read on page 79.

Succession
Succession planning is designed to consider 
the planned process of transition to new 
leadership over time and also the potential 
for unforeseen change over a shorter time 
frame. In respect of the longer-term Board 
composition, as Board members progress 
through their tenure, the Committee 
continues to consider their independence. 
The tenure of Non-Executive Directors is 
shown on page 80.

Charlotta Ginman chaired a sub-committee 
charged with the search for my successor 
and, following a search facilitated by 
Lygon Group (having no other connection 
with the Company or Directors) and a 
rigorous selection process, Don Robert was 
appointed as a Non-Executive Director and 
Chair Designate.

Following the appointment of Jon Hauck as 
COO, a comprehensive process is underway 
to identify a suitable candidate for the CFO 
role and the search criteria emphasises 
financial, technology and international 
experience. The Committee is mindful of 
current diversity guidelines for UK  
listed companies.

The Board and its committees receive 
regular contributions from executives and 
senior managers throughout the year. 
These contributions are valuable for the 
Board’s decision-making and have helped 
the Non-Executive Directors to develop a 
clear understanding of the strength of the 
management team.

Skills and experience
The Committee is responsible for keeping 
under review the composition of the Board 
and succession to it. It reviewed the size, 
composition and skill set of the Board during 
the year and concluded that there was an 
appropriate mix of experience, skills and 
knowledge to provide effective leadership 
of its business activities. Consideration 
was given to the deep industry knowledge 
provided by Georges Fornay and Neil 
Thompson, strong financial knowledge 
provided by Ross Graham and Charlotta 
Ginman and broad experience of technology 
and growing global businesses.

Full biographical details of our Directors, 
and details of Board composition and mix 
of relevant skills and experience against our 
strategic priorities, can be read on pages 
70 to 73.

Diversity
The Board sees championing diversity, 
equity, inclusion and belonging as one of its 
key commitments. Our Board composition 
was 29% women Directors at 31 December 
2022, 25% on 1 February 2023 following the 
appointment of Don Robert and will be 29% 
following the 2023 AGM, when Ross Graham 
steps down as a Director. Charlotta Ginman 
is our Senior Independent Director as well 
as Chair of the Audit Committee, providing 
extensive financial experience to the Board.

The Committee regularly reviews the Board 
Diversity Policy, which acknowledges that an 
effective Board will include and make good 
use of differences in the skills, geographic 
and industry experience, background, 
ethnicity, gender and other distinctions 
between Directors. It emphasises that, 
in identifying suitable candidates for 
appointment to the Board, the Committee 
will consider candidates on merit against 
objective criteria, with due regard for the 
benefits of diversity on the Board and 
the skills, experience, independence and 
knowledge which the Board as a whole 
requires to be effective.

The Company is focused on improving 
diversity across the entire Group from the 
boardroom to the studios. Information about 
diversity across the Group can be found on 
pages 46 and 47.

External appointments held by Directors 
were considered and assessed as providing 
valuable experience and insights for 
Directors to apply to their role at Keywords, 
and do not impact a Directors' ability to 
dedicate the required time to Keywords.

Activities in the year
During the year, the Committee’s key 
activities included:

•  The search for the Chairman role;

•  The search and selection process for the 
COO role, and nomination of Jon Hauck;

•  The search for the CFO role;

•  Conducting a Board effectiveness  

review; and

•  Assessing the skills, knowledge and 

experience and diversity on the Board  
and the time commitments of Directors.

Induction and development
Don Robert was appointed to the Board on 
1 February 2023 and is currently engaged 
in a comprehensive induction programme, 
including meetings with each of the 
Directors, executives and key external 
stakeholders, to obtain a deep understanding 
of the business’ operations and environment, 
corporate governance matters, investor 
relations and M&A. 

Non-Executive Directors are encouraged 
to be involved in specific workshops or 
meetings, in line with their individual areas of 
expertise. Further training and development 
needs are assessed on a periodic basis and 
as part of Board and Committee evaluations. 

Governance
The Committee meets at least twice a year 
and at such other times as the Committee 
Chair or any member of the Committee  
may request. The Committee has formal  
terms of reference which can be  
viewed on the Company’s website,  
www.keywordsstudios.com.

Company Secretary
The Directors had direct access to the 
General Counsel and Company Secretary, 
Andrew Kennedy, for advice on legal and 
corporate governance matters.

2023 plan
The Committee has two meetings scheduled 
for 2023. Its attention will be focused 
immediately on succession planning for the 
CFO role, and afterwards reviewing the balance 
of skills, knowledge, experience and diversity 
on the Board to identify areas of focus for 
future Non-Executive Director recruitment.

The Board is committed to effectively 
managing leadership succession and 
proactively engages with executives to 
assess the wider senior manager talent pool. 

Time commitment
During the year, the Committee reviewed 
the time commitments of Board roles. 

Ross Graham

Chairman of the Nominations Committee

15 March 2023

Governance

Audit Committee report

82

Audit Committee report

Focusing on financial performance, balanced 
reporting, risk oversight, and effective 
internal and external audit activities.

Charlotta Ginman

Chair of the Audit Committee

At a glance

Key responsibilities
•  Oversight of integrity of financial 
reporting, including significant 
judgements and an assessment of 
fair, balanced and understandable 
disclosures

•  Monitor the risk management system, 
including principal and emerging risks

•  Review effectiveness of the internal 

audit function and oversight of internal 
control systems

•  Review the effectiveness of the external 
audit, including independence and 
objectivity

•  Set the audit fee and services and 
review engagements for non-audit 
services

Membership and attendance
•  The Committee members are Charlotta 
Ginman, Ross Graham, Georges Fornay, 
Marion Sears and Neil Thompson. Ross 
will remain on the Committee for 2023 
until he retires from the Board

•  More information about the Committee 
members and their attendance during 
the year can be found on pages 70  
to 73

Non-audit services (€)

2022

2021

2020

675,613

13,000

591,650

13,350

540,000

13,000

Audit fee

Non-audit services

Keywords Studios plc  Annual Report and Accounts 202283

Introduction from the Chair
I am pleased to present, once again as Chair 
of the Audit Committee, the report for the 
year ended 31 December 2022. This report 
details the work of the Committee over 
the past year, fulfilling our responsibilities 
to provide effective governance over the 
Group’s financial activities. 

Composition and attendance
The Audit Committee, as a whole, has 
competence relevant to the video games 
industry, both Ross Graham and I are 
Chartered Accountants and I also chair 
the Audit Committees for other public 
companies. The Committee met five times 
during the financial year and all members 
attended all Committee meetings. Meetings 
have been held in person, with some invitees 
attending remotely via videoconferencing, 
which has enabled the Committee to operate 
effectively and allow senior managers to 
participate in meetings from whichever 
region they are located.

Role and responsibilities
The Committee has written terms of 
reference which are available to view on the 
Company’s website www.keywordsstudios.
com. The terms of reference clearly define 
the Committee’s responsibilities and duties 
and these were reviewed by the Committee 
and approved by the Board in December 
2022. In addition to the terms of reference, 
the Committee has developed an annual 
agenda which corresponds with the meeting 
schedule, to ensure all key responsibilities are 
completed and managed.

Significant matters considered by 
the Committee during the year

Key reporting issues 
During the year and as part of the year-end 
procedures, the Committee considered 
the following key financial matters in 
relation to the Group’s financial statements 
and disclosures with input from both 
management and the external auditor:

•  Business combinations – we reviewed, 

the key business combination accounting 
assumptions used during the year.

•  Valuation of goodwill and intangible assets 
– we received goodwill impairment review 
results, and challenged the underlying 
assumptions made. In particular, we held 
robust discussions around suggested 
changes to the Company WACC and the 
justifications and implications of this.

•  Segmental reporting – in particular, 

changes to segmental reporting to align 
with the new organisational and reporting 
structures: Create, Globalize and Engage. 

•  Revenue recognition – we reviewed, as 

part of the regular CFO update, areas of 
material judgement relating to revenue 
recognition in client contracts.

•  Functional currency – we reviewed papers 
supporting the functional currency of 
the Group.

•  Taxation – we considered tax 

management practices across the Group 
and reviewed the updated Tax Policy 
Statement and Anti-Tax Evasion Policy.

•  During the year, we continued to closely 
monitor the impact the Ukraine crisis has 
on the Group.

Furthermore, the Committee discussed 
management estimates and judgements in 
connection with bad debt provisioning (IFRS 
9), going concern, taxation and treasury. 
For further detail on these, see the Notes 
forming part of the consolidated financial 
statements on pages 117 to 156.

Annual report and  
financial statements
The Board has asked the Committee to 
confirm that, in its opinion, this Annual 
Report as a whole can be taken as fair, 
balanced and understandable and provides 
the information necessary for shareholders 
to assess the Group’s financial position, 
performance, business model and strategy. 
In doing so, the Committee has given 
consideration to:

•  the way the Strategic Report (including 

the Chairman’s statement and reports of 
the CEO and CFO) presents the Group 
and its operations, financial and business 
model and the metrics management uses 
to measure performance;

•  whether suitable accounting policies have 
been adopted and have challenged the 
robustness of significant management 
judgements and estimates reflected in 
the financial results;

•  the comprehensive control framework 
around the production of the Annual 
Report, including the verification 
processes in place to deal with the  
factual content;

•  the extensive levels of review that are 

undertaken in the production process, by 
both management and advisers; and

•  the Group’s internal control environment.

The Group uses certain APMs to present 
its results alongside the statutory financial 
statements. These are non-GAAP measures 
used by management and the Board 
designed to provide the users with a further 
understanding of the trading performance 
of the business. An explanation of the APMs 
and a reconciliation to the nearest statutory 
equivalent measure is provided on  
pages 165 to 170.

As a result of the work performed, the 
Committee has concluded that the Annual 
Report for the year ended 31 December 
2022, taken as a whole, is fair, balanced and 
understandable and provides the information 
necessary for shareholders to assess the 
Group’s performance, business model 
and strategy, and it has reported on these 
findings to the Board.

Internal control and risk  
assurance framework
The Committee has continued to review 
and challenge the upgrades that have 
and are taking place during the year to 
the Company’s internal control and risk 
assurance framework to ensure that 
following its rapid expansion, the Company 
operates within a fit-for-purpose framework. 

Twice a year, at the time of the interims 
and full year results, the regional heads of 
operations, finance teams and service line 
directors provide to the CFO, management 
confirmations of compliance in such areas 
such as key policy rollouts, risk reviews, 
internal controls and contract management.

The Committee was pleased to see 
the implementation of a performance 
management system, which unified 
budgeting, forecasting, consolidation, and 
performance reporting activities across  
the Group.

The industry and our clients require the 
highest standards of security. During 2022, 
Keywords updated the Group Information 
Security Framework to align to industry 
standards. A deep dive review of information 
security and cybersecurity was undertaken.  
For 2023, the security programme will place 
strategic focus on building the technology 
spine of the business, in line with the 
Technology strategic priority, and further 
enhancements including security controls 
and a global risk assessment framework. 

Governance

84

Audit Committee report continued

Group policies 
Key Group policies relating to financial and 
compliance processes are reviewed annually 
by the Committee, including:

•  Protected disclosures (whistleblowing)

Following the audit, BDO reported to the 
Committee on the results of the audit work 
and highlighted any issues identified, or that 
the Committee had previously identified as 
significant or material in the context of the 
financial statements.

•  Anti-bribery and corruption

•  Non-audit services

•  Employment of former auditors

•  Anti-tax evasion

•  Anti-fraud and theft

• 

Information security and cybersecurity

•  Data protection

Whistleblowing
During the year, a new externally facilitated 
whistleblowing portal was implemented 
to co-ordinate responses to protected 
disclosures received and to securely 
handle confidential or anonymous reports 
in line with data privacy rules and the 
latest whistleblowing legislation in relevant 
jurisdictions where we operate.

The portal gives employees and third parties 
the opportunity to raise any concerns they 
may have about possible financial or other 
irregularities confidentially, anonymously if 
they wish. During 2022, eight reports were 
received, which were fully investigated 
and either substantiated and resolved or 
disproven (2021: three). The greater number 
of reports received in the year gives the 
Committee confidence that employees are 
aware of the whistleblowing portal and are 
confident to use it without fear of retribution.

External audit 
Audit services 

The Auditor is appointed by the shareholders 
annually to provide an opinion on financial 
statements prepared by the Directors. 
BDO, the Company’s current Auditor, was 
first appointed in 2013. Currently, Stephen 
McCallion acts as our lead partner.

The Auditor attends all Committee meetings. 
The scope of the current annual year-
end audit was agreed in advance with the 
Committee with a focus on areas of audit risk 
and the appropriate level of audit materiality. 
The Committee also had discussions with  
the auditor on fees, internal controls, 
accounting policies and areas of critical 
accounting estimates and judgements. 

There were no adverse matters brought 
to the Committee’s attention in respect of 
the 2022 audit, which were material and 
which should be brought to the Company’s 
shareholders’ attention.

Effectiveness

The Committee monitored and evaluated 
the effectiveness of the Auditor under the 
current terms of appointment based on an 
assessment of the Auditor’s performance, 
qualification, knowledge, expertise and 
resources and in light of current COVID-19 
restrictions. The Auditor’s effectiveness was 
also considered along with other factors 
such as audit planning and interpretations 
of accounting standards and separate 
discussions with management (without 
the Auditor present) and with the Auditor 
(without management present). I also 
held discussions with the audit partner 
throughout the year outside of  
Committee meetings.

The Committee was satisfied that the audit 
was effective and that BDO continues to 
demonstrate the skills and experience 
needed to fulfil its duties effectively.

Independence and non-audit fees

The non-audit services policy was reviewed 
and updated in 2022. Any non-audit 
services are required to be pre-approved 
in advance by the Committee. During the 
year, BDO provided non-audit services to 
the Company of €13,000 (2021: €13,350), 
representing work done in association with 
the interim accounts. 

In order to fulfil the Committee’s 
responsibility regarding independence of 
the Auditor, the Committee reviewed the 
senior staffing of the audit, the Auditor’s 
arrangements concerning any conflicts of 
interest, the extent of any non-audit services, 
the fact that no former external auditors 
have been employed in the business, and 
the Auditor’s independence statement. The 
Committee was satisfied that the Auditor 
remains independent.

During the year, the Committee continued 
its regular review of the Company’s principal 
risks on behalf of the Board, ensuring these 
are top of mind and relevant, and mitigation 
plans are in place where appropriate. During 
2022, the Committee reviewed the Risk 
Register at each meeting and conducted a 
deep dive review in January 2022 and 2023, 
considering the principal and emerging risks 
identified from both the top-down Board 
risk overview and the bottom-up senior 
leadership team review. A comprehensive 
overview of our principal risks, and changes 
in the year, can be read on pages 62 to 68.

There was greater emphasis on the risk of 
fraud during the year. The Committee took 
comfort from a report from management, 
as part of its year-end procedures, on the 
low likelihood of a material misstatement of 
the financial results caused by fraud, error 
or omission and mitigating controls and 
procedures in place to prevent  
this happening.

Internal audit
The Head of Internal Audit reports into me, 
the Chair of the Audit Committee, with a 
dotted line into the CFO. The activities of the 
internal audit function are governed by an 
Internal Audit Charter which was re-approved 
and signed off by the Committee during the 
year. The 2022 internal audit plan was revised 
to take into account the ability to conduct 
site visits in person. The Committee received 
updates on the results of internal audit  
work, including:

• 

• 

integration of recently acquired 
businesses;

implementation and communication of 
Group policies;

•  business assurance processes; and 

• 

IT and physical security.

During 2022, the Head of Internal Audit 
continued to benefit from dedicated support 
from Deloitte Ireland to provide a risk 
assessment and internal control review of 
the Group, to:

•  gain an external view of the material risks, 
including financial and operational risks;

•  review our internal controls framework 
for three key process areas: customer 
onboarding, intercompany transactions, 
and hire-to-retire practices; and

• 

implementing remediation plans and 
alternative controls.

The results of this review were presented to 
the Committee at each meeting throughout 
the year and helped us to scope the 2023 
internal audit plan.

Keywords Studios plc  Annual Report and Accounts 2022Page Title85

Audit tender

During 2022, as stated in our 2021 Annual 
Report, the Company had initial discussions 
with a number of potential Irish audit firms 
we had hoped would participate in an audit 
tender during the second part of the year. 

It became apparent during those discussions 
that the Irish audit market is experiencing 
a turbulent time, with no one qualifying 
firm able to fully commit to partaking in a 
tender this year. Reasons stated were acute 
staff shortages in the Irish audit market. 
This, coupled with our pending change 
of CFO following the current recruitment 
process, led us to believe that forcing an 
audit tender during the year could seriously 
risk the quality of our audit for next year. We 
held extensive discussions with BDO, and 
together concluded that the best option for 
the Company was to delay the audit tender 
for a year or possibly two, allowing the Irish 
audit market to settle down. Whilst BDO 
has been our auditor for 10 years (and best 
practice would be to run a tender), Stephen 
McCallion has only acted as lead partner for 
three of the five years he has been involved 
with the Company’s audit. We therefore 
believe he remains independent and able to 
carry on as lead partner for a maximum two 
more years. BDO Ireland has confirmed to us 
that they share this view and this potential 
continuation is not in breach with their 
internally set independence guidelines.

The Audit Committee has therefore, in 
accordance with the 2019 Ethical Standard, 
recommended to the Board that BDO should 
in these exceptional circumstances be 
proposed to remain the Company auditor 
for 2023 at the upcoming AGM.

Focus for the coming year
The Committee has five meetings scheduled 
for 2023. Attention will be focused on 
reviewing the internal controls framework for 
other key process areas and overseeing the 
enhancement of compliance processes. 

Charlotta Ginman FCA

Chair of the Audit Committee

15 March 2023

Case Study

Principal risk deep dive:  
Information and cybersecurity
In October 2022, the Board held a deep dive session with the Information 
and Cybersecurity team to discuss the current state of maturity of the 
Group, progress made in the year and the strategic priorities for the future.

The Board recognises information and cybersecurity as one of the Group's 
principal risks, assessed as having a high likelihood and severe potential 
impact. As such, regular updates are presented to the Board and each year 
a deep dive is conducted to review this fast-evolving area.

Areas that were the subject of focused discussion included:

•  the level of investment in the information and cybersecurity programme;

•  the maturity of the Group;

• 

lessons learned from past incidents;

•  the standardisation of policies and processes across the Group;

•  communications with clients regarding Keywords' programme and 

incidents; and

• 

internal training for employees.

The Board were pleased to note the growing team supporting our studios 
around the world, and the continued investment in technological solutions, 
which together were enhancing the Group's visibility of, and ability to 
respond to, cyber incidents. The key priority for the coming year was 
agreed: to develop a crisis management plan, asset management framework 
and risk impact assessments across the Group.

Furthermore, additional feedback loops to the Board on security incidents 
and penetration testing activity were implemented to ensure Directors 
remain up-to-date on information and cybersecurity matters, in light of  
their strategic and operational importance.

Governance

Directors' Remuneration report

86

Directors' Remuneration report

Focusing on fair pay for all employees, competitive 
rates for the wider workforce and a balanced 
structure with incentives for executives that align 
with shareholder experience.

Marion Sears

Chair of the Remuneration Committee

At a glance

Committee membership
The members of the Committee are 
Non-Executive Directors (all of whom 
are independent) and the Chairman of 
the Board. The Committee will continue 
to monitor its composition to ensure it 
remains appropriate and reinforces our 
ability to provide independent oversight.

The members of the Committee and their 
attendance at meetings during the year 
are disclosed on pages 70 to 73, together 
with their biographical details.

Key responsibilities
•  Set the Remuneration Policy

•  Set measures for short and long-term 
incentives and measure performance, 
including the use of discretion

•  Review Group-wide pay conditions, 
including equality and the gender 
pay gap

Taking care of our 
lowest-paid colleagues

c.4,000

received additional interim  
salary increases

c.5,000

received a one-off thank you payment 
to support the cost of living

Keywords Studios plc  Annual Report and Accounts 202287

Introduction from the Chair

I became Chair of the Remuneration 
Committee in May 2022 and I am pleased to 
present the Directors’ Remuneration Report 
for the year ended 31 December 2022. 

The Company has chosen to adopt the 
Corporate Governance Code for Small and 
Mid-size Quoted Companies published by 
the Quoted Companies Alliance. However, 
the Board recognises the importance 
of transparency and high standards of 
corporate governance, so this report 
contains disclosures similar to those required 
by the UK Corporate Governance Code 2018.

We have continued to implement a simple 
Executive Director remuneration structure 
comprising base salary at a level median or 
below FTSE 250, pension in line with the 
workforce, lower quartile annual bonus, and 
upper quartile long-term share incentive 
plan. This structure provides a clear and 
direct link between pay and our strategic 
priorities, it takes into account the wider 
workforce remuneration and employment 
conditions and it is aligned with  
shareholders’ experience.

During the year, a number of directorship 
changes took place. Sonia Sedler stepped 
down from the Board in March 2022 and 
Sonia's exit arrangements were set out 
in the 2021 Annual Report and Accounts. 
These are described again on page 97 but 
since they were the subject of engagement 
a year ago, and the subject of voting at the 
2022 AGM, we hope they will not influence 
voting at the forthcoming AGM. In November 
2022, Jon Hauck, our CFO, was promoted 
to COO Designate in addition to his CFO 
responsibilities, which he retains until a 
new CFO is appointed. This report explains 
how we addressed Jon's promotion, taking 
the opportunity to harmonise all Executive 
Director compensation arrangements.

Full details of directorship changes can be 
read on page 81.

Executive pay outcome for 2022
The Group delivered a strong performance 
in 2022 with good growth in revenue of 
34.8% to €690.7m. Adjusted pre-tax profit 
increased 30.2% to €112.0 and adjusted 
cash conversion rate of 100.1%. We made 
five acquisitions during the year, further 
strengthening the breadth and depth of the 
Group’s value-added services offered to 

our global video games clients. This strong 
performance was achieved in contrast to 
a more difficult period for the technology 
sector as a whole, which has cut back 
on employees and investment due to 
lower consumer spending and economic 
headwinds. During the year our new CEO, 
Bertrand Bodson, focused on shaping his 
leadership team, prioritising our integrated 
services offer, embracing greater use of 
technology and building relationships 
with customers.

In the context of the strong business 
performance the Committee awarded a 
high bonus pay-out which it believes fairly 
reflects achievements in the year. Bertrand 
Bodson did not receive any LTIP vesting as 
he joined the business in 2021 but Jon Hauck 
received an LTIP vesting for the three years 
to September 2022, based on relative total 
shareholder return ("TSR") performance, 
together with the vesting of an additional 
LTIP granted on his appointment to Keywords 
in 2019 to compensate for remuneration left 
behind at his previous employer. Accordingly 
the single figure remuneration earned by 
the CEO was £809,000 and the single figure 
remuneration earned by the CFO  
was £2,092,800.

Salary
Bertrand Bodson, our CEO, did not receive a 
base salary increase in the year as he joined 
in December 2021.

In October, when we announced that 
Jon Hauck would take on the COO role, 
the Committee took the opportunity to 
harmonise executive remuneration such 
that going forward our CEO, our COO 
and our new CFO (when appointed) will all 
have the same elements making up their 
compensation. We decided to restructure 
Jon’s pay by removing the historical salary 
share element and increasing base salary to a 
more market-competitive level. Accordingly 
Jon’s salary increased from £365,000 p.a. 
(being £305,000 salary plus £60,000 salary 
shares) to £390,000 p.a. with effect from  
1 November 2022, and will remain at this level 
until the review in April 2024. Having proved 
himself in role over the last three years 
since appointment, Jon now has increased 
commercial responsibility as COO Designate 
and remains in charge of the demanding 
M&A programme. Therefore, commensurate 
with the increased scale and complexity of 
Keywords, the Remuneration Committee 
concluded this change was appropriate, 
fair and in the interests of all stakeholders.

Bonus
The bonus represents 30% of base salary and 
was measured against financial metrics (60%) 
and non-financial metrics (40%). Targets 
were set in line with our strategic priorities 
and, as described above, management 
performed strongly. Achievement against 
targets is described on page 96 and this 
led to a 98% payout (equating to 29% 
salary). The Committee determined that the 
outcome reflected performance in the year 
and therefore decided that no discretion 
would be applied. 

LTIP
The LTIP represents 275% of salary for the 
Executive Directors and the performance 
period is three years. Bertrand joined in 
December 2021, and therefore no LTIP 
vesting has yet occurred for Bertrand. Jon 
Hauck received LTIPs vesting relating to 
the performance period September 2019-
2022 which vested in full, measured against 
relative TSR against FTSE Small Cap, relating 
to a regular award and a one-off LTIP which 
was awarded to him in compensation for 
remuneration foregone when he left his 
previous employer. Total shares vesting 
to Jon Hauck under these awards in 2022 
amounted to 68,936 shares; the Committee 
considers that Jon has performed well since 
appointment in 2019 and has been paid a low 
base salary, therefore these awards vesting 
are fair and acceptable and no discretion 
was applied.

Workforce remuneration
All employees received a regular salary 
increase on 1 April 2022, and around 4,000 
employees on lower salaries received a 
further raise, taking their total increase up 
to 10% by way of salary following a mid-year 
review in October 2022. In addition, all lower-
paid employees received a one-off thank you 
payment at the end of the year to support 
cost of living. This was calculated according 
to location and salary level and on average 
amounted to around $300. The overall 
effect was to increase the pay of lower-paid 
employees by a higher percentage than 
our management teams, who received an 
average 3.5% increase in the year. As a result 
we are seeing positive employee feedback 
and reduced attrition. 

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Directors' Remuneration report continued

Introduction from the Chair continued

Shareholder engagement
The former Chair of the Remuneration 
Committee and I engaged with our major 
shareholders in January and March to discuss 
2021 remuneration and plans for 2022 and 
there was good support for our Policy and 
Implementation. Specific engagement 
relating to the AGM vote clarified that the 
2022 AGM vote reflected dissatisfaction with 
the presentation of the leaving arrangements 
for our COO and we have noted this 
feedback (full details of payments made and 
treatment of share awards on departure are 
disclosed in the 2021 Annual Report). Further 
engagement with shareholders has since 
taken place and the Committee is confident 
that our current remuneration structure is 
in line with the interests of shareholders and 
consistent with good corporate governance 
practice in the UK.

The Committee will continue to keep its 
Remuneration Policy under continuous 
review to ensure it delivers a positive 
workforce pay philosophy.

I hope you find this Directors’ Remuneration 
Report provides you with a clear, concise 
and comprehensive insight of remuneration 
matters at Keywords and I hope you will 
support the remuneration report resolution 
at the AGM.

Marion Sears

Chair of the Remuneration Committee

15 March 2023

Stakeholder considerations
The Committee has balanced the interests 
of shareholders and employees in reaching 
a determination that the remuneration 
outcomes described above are fair and 
reasonable and that no discretion needed to 
be exercised to adjust outturns or to address 
windfall gains. In coming to this conclusion, 
the Committee took into account the 
following factors:

•  The financial performance of the Group 
had been strong. Financial performance 
in the year can be read on pages 58 to 61.

•  The Group continued to pay dividends 

to shareholders in line with the dividend 
policy. Dividends are described further on 
page 131.

•  2019 LTIP awards were not made at a 
significantly lower level than those in 
2018 and any gain received during the 
year is due to consistently strong share 
price performance, reflecting the robust 
growth of the business.

•  The employee net promoter score (eNPS) 

remained at a good level. Employee 
engagement is described further on  
 pages 43 and 44.

•  Lower-paid employees received higher 
percentage increases in salary than 
management through an additional mid-
year review, plus a one-off thank you 
payment to support cost of living.

•  Employee feedback positivity has 

improved and attrition has fallen.

2023 remuneration
No decision has yet been taken in respect 
of Executive Director salary increases in 
2023 but in line with our Policy executive 
salaries will only increase in line with the 
wider UK workforce as a maximum. In 2023, 
the maximum bonus opportunity will again 
remain at 30% of base salary, based on 60% 
financial objectives and 40% non-financial 
objectives. During the year, we reviewed 
whether it was appropriate to maintain 
relative TSR as a single metric for the LTIP 
and after taking advice and considering 
other metrics, including ESG targets, we 
decided not to make any change at this 
time. Therefore in 2023 LTIP awards will 
be granted at 275% base salary (measured 
against TSR vs FTSE 250 index (excluding 
investment trusts)). 

Keywords Studios plc  Annual Report and Accounts 202289

Section 1: Directors’ Remuneration Policy

Executive Directors’ remuneration at a glance
The following is a summary of the key components of Executive Director remuneration, including changes and implementation in the 
forthcoming financial year.

Element

Remuneration in 2022

Base salary

With effect from 1 January 2022

CEO: £600,000 
CFO: £295,000 
COO: £295,000 

With effect from 1 March 2022

CEO: £600,000 (no increase) 
CFO: £305,325 (3.5% increase) 
COO: £305,325 (3.5% increase until departure on 18 March 2022)

With effect from 1 November 2022

CEO: £600,000 CFO/COO Designate: £390,000

Remuneration in 2023

CEO: £600,000 
CFO/COO Designate: £390,000

With effect from 1 April 2023

CEO: Salary increase to be decided in late March 2023 
CFO/COO Designate: Salary will not be reviewed until 1 April 2024 
New CFO: to be appointed

Salary shares

Shares were granted with the following values:

No intention to grant salary shares to Executive Directors

CEO: nil 
CFO: £60,000 
COO: nil

Pension

5% of base salary for all Executive Directors, in line with UK workforce No change

Annual bonus

Maximum opportunity of 30% of base salary based on:

No change

•  Financial targets, including turnover and profitability (weighted 60%)

• 

Individual performance vs Non-Financial Objectives (weighted 40%)

LTIP

275% of base salary for Executive Directors, subject to the Company’s 
TSR performance versus the FTSE 250 Index (excluding investment 
trusts) over a three-year performance period

No change

Shareholding requirements apply

Policy and principles
The Remuneration Committee determines the Company’s policy on the remuneration structure for the Executive Directors and Executive 
Committee members (ExCo) plus the Company Secretary and is responsible for oversight of the Remuneration Policy for the broader 
employee population.

The objectives of this policy are to: 

•  reward executives in a manner that ensures they are properly incentivised and motivated to perform in the best interests of shareholders;

•  provide a level of remuneration required to attract, motivate and retain high-calibre individuals;

•  encourage value creation, through consistent and transparent alignment of incentive arrangements with the agreed Company strategy over 

the long term; and

•  ensure the total remuneration packages, comprising both performance-related and non-performance-related remuneration, are designed to 

motivate the individual, align interests with shareholders and comply with corporate governance best practice.

The Remuneration Committee believes the foregoing objectives are best achieved by a remuneration structure whereby:

•  base salaries are targeted at up to median vs relevant comparator groups. In 2021 and early 2022, the award of salary shares was used to 
compensate for base salaries at the lower quartile of relevant comparator groups and to ensure a more competitive position is achieved 
in a structure aligned with shareholders. From November 2022 we moved to a more typical market-competitive base salary structure and 
there is no intention to use salary shares going forward;

•  annual bonuses are set at a low level, with a maximum of 30% of base salary; and

• 

long-term incentives are set at upper quartile, being the means by which executives can earn significant rewards if, but only if, 
shareholders likewise have obtained a good return.

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Directors' Remuneration report continued

Section 1: Directors’ Remuneration Policy continued

Executive Director remuneration components 
Various remuneration components are combined to ensure an appropriate and balanced remuneration package which reflects the size 
and complexity of the Group, the executive’s experience, responsibility and position, as well as wider market conditions. For this, the 
Remuneration Committee takes into account the performance of the individual, comparisons with peer companies and, where considered 
appropriate, reports from external independent consultants.

The remuneration package comprises the following elements:

•  Fixed remuneration (base salary, benefits and pension)

•  Performance-based remuneration (annual bonus and share awards)

These elements are detailed in the table below, which refers to the structure used for the Executive Directors; the structure is cascaded 
down to the ExCo and leadership team with variation in quantum according to level.

During 2022, the Remuneration Committee reviewed the pay structure for the Executive Directors with a particular focus on how the 
package appropriately reflects the strategic priorities of the Group (focused on continued strong growth), and the appropriateness of the 
performance conditions applied to long-term incentives (including a review of ESG-related measures). The Committee concluded that the 
current structure continued to be appropriate and effectively linked the remuneration of Executive Directors with the long-term success of 
the Company and interests of shareholders.

Purpose and link to strategy

Operation

Opportunity

Performance measures

Base salary

To attract and retain talented 
executives to deliver the Group’s 
strategy, by ensuring base salaries 
and the implied total package 
are competitive in relevant talent 
markets, while not overpaying.

Base salaries are reviewed by 
the Committee annually and 
benchmarked periodically against 
comparable roles at comparable 
companies of similar size and 
complexity.

Paid in cash.

Salaries are set on a case-by-case basis 
to reflect the role, the experience and 
qualifications of the individual. 

n/a

Base salary increases for the executives 
take into account personal performance, 
Group performance, significant changes 
in responsibilities, the average increase 
awarded to the wider workforce, and 
competitive market practice.

In the normal course, the expectation is 
that base salary will increase annually in 
line with, or below, any increase paid to the 
wider workforce.

Pension and benefits

To provide an appropriate 
structure and level of post-
retirement benefit for executives 
in a cost-efficient manner that 
reflects local market norms in the 
relevant jurisdiction.

At the discretion of the 
Remuneration Committee, an 
executive may participate in a 
pension scheme facilitated by 
the Company.

The Company provides access to pension 
schemes based on local legal requirements 
or where expected by local labour 
markets. Contributions meet the minimum 
requirements or are of a modest level.

n/a

The Company also provides access 
to Group benefit schemes where 
appropriate by region which may 
include moderate contribution 
towards private health insurance, 
death in service cover and other 
Group-based benefits.

Basic additional benefits may also be 
provided where available and where 
considered the norm for managerial 
positions in similar businesses.

An amount is paid equivalent to a 
percentage of base salary not exceeding 
the average paid in respect of the local 
workforce (currently 5% in UK).

Annual bonus

To provide a modest award 
where individual and Company 
performance have been at or 
above expected levels.

Executives are eligible to 
participate in an annual 
bonus scheme.

The Remuneration Committee 
reviews the range and weightings 
of financial and non-financial 
performance measures each year. 

Up to a maximum of 30% of base salary. 
Paid in cash.

The portion of bonus earned in any one year 
depends on the Remuneration Committee’s 
assessment of each individual’s performance 
and the overall performance of the 
Company against predetermined targets 
for the year.

Performance targets are 60% weighted 
on the Company’s financial performance 
and 40% weighted on performance 
against strategic and personal targets. 
The Remuneration Committee has 
discretion over outcomes; for example, if 
the Company’s financial performance is 
considered to be unsatisfactory, the element 
based on personal performance is likely to 
be foregone or reduced.

Keywords Studios plc  Annual Report and Accounts 202291

Purpose and link to strategy

Operation

Opportunity

Performance measures

LTIP

To incentivise delivery against 
total shareholder return targets 
and align the interests of 
executives and shareholders in 
growing the value of the Group 
over the long term.

LTIP grants are made annually in 
the form of conditional awards of 
shares or nil-cost share options 
which vest subject to performance 
conditions measured over three 
years. Once vested, awards may 
be exercised up to 10 years  
from grant.

Malus and clawback provisions 
apply. 

Maximum opportunity 275% of base salary. 
Dividends are accrued over the  
vesting period.

Vesting of LTIP awards is subject to 
continued employment during the 
performance period and the achievement 
of performance conditions based on TSR.

The Committee has the discretion to adjust 
the outcome in exceptional circumstances 
to ensure it is a fair reflection of underlying 
performance. Further details, including 
the performance targets attached to 
the LTIP in respect of each year will be 
disclosed in the relevant implementation 
report on remuneration (subject to these 
being considered not to be commercially 
sensitive).

For Executive Directors, a proportion 
(currently 25%) of LTIP shares vesting after 
tax and NI must be held to build towards 
the required shareholding.

Executive Director shareholding guidelines
Executive Directors are encouraged to build and maintain over time a shareholding in the Company. To align the interests of Executive 
Directors with those of shareholders, and to promote long-term thinking, the Remuneration Committee imposes shareholding requirements 
which apply to all LTIP awards made to Executive Directors. The Committee has adopted shareholding requirements which apply both during 
employment and for a period following employment, although the Remuneration Committee retains the right to waive this requirement in 
exceptional circumstances such as death, ill health or severe financial hardship.

At the time of Jon Hauck’s promotion to COO Designate the Committee decided to harmonise Executive Director shareholding guidelines 
which had been higher for the CEO (250%) and lower for other Directors (100% in 2021 and 200% in 2022). In conjunction with Jon Hauck’s 
salary increase in November 2022, the Committee decided that all Executive Directors are required to build a shareholding equivalent to 
250% of base salary. This may be built over time, but with a requirement to hold 25% of any LTIP shares vesting (after tax and NI) until the 
required shareholding level is achieved. On departure, an Executive Director must continue to hold the required shareholding (or their actual 
shareholding if lower) for 12 months.

Details of the Executive Directors’ current shareholdings are provided on page 100.

Recovery provisions (malus and clawback)
Recovery provisions may be applied to the annual bonus and LTIP awards in cases of fraud, dishonesty or deceit, gross misconduct or material 
financial misstatement in the audited financial results of the Group. The Remuneration Committee may determine that an award is cancelled in 
its entirety or be reduced to the extent they see fit.

Malus provisions apply which enable the Committee to determine before the payment of an annual bonus or the vesting of an LTIP award, 
that the bonus opportunity or LTIP award may be cancelled or reduced. Clawback provisions apply which enable the Committee to 
determine for up to two years following the payment of a cash bonus or the vesting of an LTIP award, that the amount of the bonus paid may 
be recovered and the LTIP or share award may be cancelled or reduced (if it has not been exercised) or recovery may be applied to it (if it has 
been exercised).

Use of discretion
The Remuneration Committee may apply its discretion when agreeing any remuneration outcomes, to help ensure that the implementation 
of our Remuneration Policy is consistent with underlying Company performance and is equitable to all parties.

Process for determining the Remuneration Policy
The Committee periodically reviews the Remuneration Policy to ensure it reflects, if appropriate, trends in remuneration design and 
governance developments, taking into account market practices, best practices, and revisions to the pay guidelines published by major 
investors and their representative bodies. In approving any changes to the policy, the Committee considers the impact on individual 
Executive Directors and as well as the consistency of pay structures and levels throughout the organisation. The Committee uses specific 
pay benchmarking studies, when relevant, to ensure Keywords’ remuneration levels are positioned at the appropriate level. If major changes 
are considered for Executive Director remuneration, the Committee will undertake a consultation of major shareholders and relevant proxy 
agencies to ensure their feedback is taken into account before implementation.

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Directors' Remuneration report continued

Section 1: Directors’ Remuneration Policy continued

Executive Director service contracts
In accordance with general market practice, each of the Executive Directors has a rolling service contract. The following table shows the 
date of the service contract for each Executive Director in post during 2022: 

Executive Director

Position

Date of appointment

Date of service 
agreement

Bertrand Bodson

Jon Hauck

CEO

CFO

1 Dec 2021

19 Sep 2021

14 Oct 2019

30 Sep 2019

Notice period

6 months

6 months

Remuneration for the wider workforce
In addition to determining the pay of the Executive Directors and ExCo members plus the Company Secretary, the Committee is responsible 
for overseeing the pay conditions of the wider workforce. The Committee seeks to understand the interests of the workforce by receiving 
reports from management on the global employee survey and town hall events, and benchmarking surveys provide a view of pay conditions 
in the context of the broader environment. In 2022, the workforce supported enhanced pay-for-performance measures and expressed 
concerns over the rising cost of living and other inflation-related pressures.

Keywords currently employs over 12,000 people in 26 countries on a variety of permanent and flexible contract types, and salary levels 
range across our service lines from minimum wage equivalent to highly paid technical experts. The complexity of this matrix means that 
remuneration is necessarily structured by country and service line however, consistent principles are applied in doing so, and the Committee 
provides support, advice and guidance to management in determining the appropriate structure across the Group.

Annual salary reviews normally take place to account for high performance, local pay and market conditions. In light of the high rates 
of inflation seen in many of our operating territories, the Committee supported management in conducting a review of the lowest-paid 
employee groups during the year and in applying salary increases where considered appropriate to help employees avoid any potential 
hardship. In addition, in light of the high rates of inflation seen in many of our operating territories, a one-off payment was made to the  
lowest-paid employees to support cost of living.

Many permanent employees are eligible to participate in the annual bonus scheme. Performance metrics for the bonus are set to reflect an 
individual’s specific objectives and are designed to reward over-performance and collaboration.

The remuneration principles applied for senior managers and senior roles are consistent with those applied to executive remuneration – to 
promote growth, achieve strategic objectives and contribute to the long-term success of the Group. 

As such, objectives and performance conditions set for the bonus and share awards of Executive Directors are cascaded through the 
organisation to align the whole workforce strategically. In total, over 1,200 employees received share awards in 2022. Two types of share 
award are used: LTIPs and RSUs. LTIPs vest after a three-year performance period and are subject to continued employment and the same 
performance measures applied to executive awards. These are principally used for senior managers who have a role in executing Group 
strategic objectives and ensures alignment across the entire senior leadership team. RSUs are not subject to a performance measure but are 
subject to continued employment over two years. These are principally used as a retention mechanism for key roles across the Group.

In 2022, our all-employee savings scheme, the Employee Share Purchase Plan (ESPP) was amended to increase the discount at which 
employees can purchase shares. Under the Plan, our employees can save up to £416 per month and at the end of a defined savings period 
purchase Keywords shares at a 15% discount. The ESPP is a benefit provided on equal terms to all employees in eligible countries and offers a 
savings opportunity and promotes share ownership by our employees. In 2022, over 550 employees participated in the ESPP.

The Board does not accept a pay differential between men and women in the same role. At 31 December 2022, there were over 12,000 
employees globally, of which 26% were women (by voluntarily disclosure), and the Committee noted that gender balance varied by 
geography and service line. In 2022, there was continued focus on the recruitment of women and our continued sponsorship of Women 
in Games demonstrates our commitment to improving the gender balance in the industry as a whole. The Group complies with equal 
pay directives across all its locations, conducting periodic assessments and analysis, and the Board is satisfied that there is equal gender 
pay given location and roles. Gender, diversity, inclusion, equity and behaviour are an important focus for our ESG Committee and the 
Remuneration Committee has included targets relating to this topic in the bonus non-financial objectives for 2023.

The CEO pay ratio presented on page 99 relates to our UK workforce of 783 employees as this is considered the most appropriate 
comparator group for the purpose of the ratio.

External appointments held by Executive Directors
The Board believes that external appointments can be useful in providing wider commercial context and providing a personal development 
opportunity for an Executive Director however, any external time commitments must be carefully considered. Executives may not accept any 
external appointment without the consent of the Board. Any associated fees are retained by executives. 

Upon appointment in 2021, Bertrand Bodson held two non-executive positions which he was given permission to retain. Since the year end, 
Bertrand has informed us that he will step down from his board role at Wolters Kluwer N.V. in May 2023 and therefore going forward he will 
only have one external appointment. Jon Hauck has no external appointments.

Keywords Studios plc  Annual Report and Accounts 202293

Consideration of shareholder views
AGM voting and other shareholder feedback is important in shaping the Company’s implementation of its Remuneration Policy as well as any 
changes to the Policy. The Committee engaged with shareholders and representative agencies before and after the 2022 AGM to explain 
changes to remuneration structure and measures, events during the year and priorities for the coming year. The Committee has continued 
to engage with shareholders in 2023.

Leaver treatment
Fair treatment will be extended to departing executives. The Group’s policy on termination payments is to consider the circumstances on a case-
by-case basis, taking into account the relevant contractual terms in the executive’s service contract and the circumstances of termination.

Executives who resign or are dismissed for cause are, by default, not eligible for an annual bonus if they have left or are under notice at date 
of payment and forfeit all unvested LTIP shares, including salary shares.

Good leavers (normally including such circumstances as retirement, death, disability and redundancy) are permitted to exercise unvested 
LTIP awards, reduced pro rata to reflect the remaining vesting period (unless such reduction is waived by the Remuneration Committee) and 
to the extent that the performance criteria are met over the full performance period. At its discretion, the Remuneration Committee may 
allow the acceleration of vesting to the termination date, for which the achievement of the performance condition would be at the discretion 
of the Committee.

On a change of control, all unvested LTIP awards and salary shares may be exercised in full at the time of the event subject to discretion by 
the Remuneration Committee. It is intended that the Committee would only apply discretion to reduce vesting if the change of control took 
place due to poor underlying performance. A rollover of unvested awards into new awards may also be offered.

Pay for performance scenario analysis
The charts below provide an estimate of the potential future reward opportunities for the CEO and CFO/COO-designate and the potential 
split between the different elements of remuneration under four different performance scenarios: “Minimum”, “On-target”, “Maximum” and 
“Maximum +50% (share price appreciation)”. These charts illustrate how performance-orientated and long term the Company’s remuneration 
arrangements are, with the majority of the remuneration opportunity being delivered only under the “Maximum” scenarios. We have also 
included a bar showing the value of the actual package paid for 2022. A graph is not provided for Sonia Sedler as she left the Company on 
18 March 2022 and her single figure remuneration for 2022 is provided on page 94.

Potential reward opportunities are based on the Remuneration Policy, applied to 2023 base salaries and incentive opportunities. Note that 
the LTIP awards granted in a year will not normally vest until the third anniversary of the date of grant, and the projected value excludes the 
impact of share price movement except in the “Maximum +50%” scenario.

Bertrand Bodson

Jon Hauck

Max +50%

Maximum

£3,285k

Max +50%

£2,135k

£2,460k

Maximum

£1,599k

On-target

£1,133k

On-target

£736k

Minimum

£630k

Minimum

£410k

Actual 2022

£809k

Actual 2022

£2,093k

0

1,000

2,000

3,000

4,000

0

1,000

2,000

3,000

4,000

Fixed

Short-term

Long-term

Fixed

Short-term

Long-term

Assumptions:

Actual 2022: Fixed remuneration (2022 base salary, salary shares, benefits and pension), bonus paid for 2022 and LTIP vesting in 2022.

Minimum: Fixed remuneration only (2022 base salary and pension).

On-target: Fixed remuneration as above, plus target bonus (50% of maximum) and threshold LTIP vesting (25% of maximum).

Maximum: Fixed remuneration, plus maximum bonus (30% of base salary) and full vesting of LTIP awards.

Maximum+50%: As per Maximum scenario but with an assumption of share price growth of 50% over the three-year performance period for LTIP awards.

Chairman and Non-Executive Director fee policy

The Chairman and Non-Executive Directors receive fees for preparation for an attendance at Board and Committee meetings. The Company 
does not operate any pension scheme for Non-Executive Directors nor do they participate in any variable pay plan. Any reasonable business 
expenses (including tax thereon) may be reimbursed. 

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Directors' Remuneration report continued

Section 2: Implementation of the Remuneration Policy in 2022

The Remuneration Committee
The members of the Remuneration Committee in 2022 were Marion Sears (who succeeded as Committee Chair in May 2022), Neil 
Thompson, Charlotta Ginman and Ross Graham. David Reeves (former Committee Chair) stepped down from the Board on 20 May 2022 and 
Neil Thompson joined the Committee at that time. 

The members are all independent Non-Executive Directors. In the year ended 31 December 2022, the Remuneration Committee met on six 
scheduled occasions. Members attended all Committee meetings for which they were eligible to attend throughout the year. Full attendance 
details are provided on page 73. At the request of the Committee Chair, the CEO, CFO, COO, Chief People and Culture Officer and 
remuneration advisor may also attend meetings.

The Chairman and the Chair of the Remuneration Committee met with shareholders, key investors and relevant proxy agencies in 2022 to 
obtain input and feedback on executive and wider workforce remuneration.

The remit of the Committee is to determine and agree with the Board the framework for the remuneration of the Chairman, Executive 
Directors, the General Counsel and Company Secretary, and also oversee the share awards and Remuneration Policy for the wider workforce. 
No Director is involved in any discussion or decision about his or her own remuneration.

The Committee engaged Deloitte LLP to provide independent advice to the Committee from 1 November 2022. Ellason LLP also provided 
advice to the Committee until 31 October 2022. Neither advisor has any other association with the Company and both are considered 
independent, are members of the Remuneration Consultants Group and, as such, voluntarily operate under the Code of Conduct in relation 
to executive remuneration consulting in the UK.

Directors’ emoluments
The remuneration for the Directors of the Company for the year ended 31 December 2022 is detailed in the table below:

Director

Bertrand Bodson

Jon Hauck

Sonia Sedler 1

Ross Graham

David Reeves2

Giorgio Guastalla3

Georges Fornay

Charlotta Ginman

Marion Sears

Neil Thompson

TOTAL

2022 Fixed pay £’000

2022 Variable pay £’000

2022 Total 
remuneration

Cash  
salary/fee

600.0

317.7

514.2

95.7

29.6

4.3

66.4

69.4

65.6

59.7

Salary 
Shares

–

60.0

–

–

–

–

–

–

–

–

Benefits

Pension

Total 

5.0

2.0

1.0

–

–

–

–

–

–

–

30.0

15.9

–

–

–

–

–

–

–

–

635.0

395.6

515.2

95.7

29.6

4.3

66.4

69.4

65.6

59.7

Bonus

174.0

113.1

LTIP

–

Total 

174.0

£’000

809.0

1,584.1

1,697.2

2,092.8

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

515.2

95.7

29.6

4.3

66.4

69.4

65.6

59.7

1,822.6

60.0

8.0

45.9

1,936.5

287.1

1,584.1

1,871.2

3,807.7

1.  Sonia Sedler left the Company on 18 March 2022 and her cash salary figure includes payments made on leaving.

2.  David Reeves stepped down as a Director on 20 May 2022.

3.  Giorgio Guastalla stepped down as a Director on 26 January 2022.

Keywords Studios plc  Annual Report and Accounts 2022Page Title95

The remuneration for the Directors of the Company for the period year ended 31 December 2021 is detailed in the table below:

2021 Fixed pay £’000

2021 Variable pay £’000

2021 Total 
remuneration

Director

Bertrand Bodson1

Jon Hauck2

Sonia Sedler 2,3

Andrew Day7

Ross Graham5

David Reeves5

Giorgio Guastalla

Georges Fornay

Charlotta Ginman5

Marion Sears6

Neil Thompson6

TOTAL

Cash  
salary/fee

Salary 
Shares

Benefits

Pension

50

279.8

319.3

61.2

132.5

94.3

51.8

62.3

89.3

22.8

21.3

–

77.5

47.5

–

–

–

–

–

–

–

–

1,184.6

125.0

–

–

–

–

–

–

–

–

–

–

–

–

2.5

14.3

15.9

4.9

Total 

52.5

371.6

382.7

66.1

132.5

94.3

51.8

62.3

89.3

22.8

21.3

Bonus

15.0

84.0

95.8

–

–

–

–

–

–

–

–

LTIP

–

–

–

Total 

15.0

84.0

95.8

1,226.0

1,226.0

–

–

–

–

–

–

–

–

–

–

–

–

–

–

£’000

67.5

455.6

478.5

1,292.1

132.5

94.3

51.8

62.3

89.3

22.8

21.3

37.6

1,347.2

194.8

1,226.0

1,420.8

2,768.0

1.  Bertrand Bodson was appointed on 1 December 2021. His one-off award of restricted stock granted on appointment is not included as this award is compensation for 

awards forfeited at a previous employer.

2.  Cash salary includes one-off £37,500 as co-CEO allowance; Salary Shares include one-off £37,500 as co-CEO allowance.

3.  Sonia Sedler was appointed on 18 January 2021 and left the Company since the year end on 18 March 2022.

4.  Andrew Day retired on 14 June 2021; his salary shares granted in FY21 do not appear in the table as these lapsed on his retirement.

5.  Ross Graham, Charlotta Ginman and David Reeves all received an additional fixed fee to reflect the additional work undertaken in relation to the change of CEO and other 

new director appointments during the year. Ross Graham received £40,000 and Charlotta Ginman and David Reeves each received £25,000.

6.  Marion Sears and Neil Thompson were appointed as Non-Executive Directors on 13 August 2021.

7.  50,000 LTIP shares, granted to Andrew Day in 2018, fully vested on 18 May 2021 due to Keywords’ three-year TSR exceeding the full vesting level. The value shown in the 

table is based on the vest-date share price of £24.52, and 30% of which is based on the gain in the share price over the period (from a grant price of £17.22).

Salaries in 2022
The following cash salaries were applied in 2022:

•  Bertrand Bodson: £600,000

• 

Jon Hauck: cash salary of £295,000 plus salary shares of £60,000 for the period to 1 March 2022, and £305,325 to 1 November 2022, 
increased to a cash salary of £390,000 thereafter

•  Sonia Sedler: £295,000 prorated for the period up to her departure on 21 March 2022

In May and September 2021, Jon Hauck was awarded salary shares to supplement base salary, which were subject to phased vesting with 
one third of the award vesting on the anniversary of the date of grant each year, subject to continued employment. Accordingly, 543 salary 
shares vested automatically in May 2022 and 410 salary shares vested automatically in September 2022. In total, 4,468 salary shares remain 
outstanding, with vesting dates between 2023 and 2025.

Pension
During 2022, the Executive Directors were paid pension contributions of 5% of salary, in line with the rest of the UK workforce.

Annual bonus outcome for 2022
During 2022, the Executive Directors participated in the annual bonus scheme, and were eligible to earn awards of up to 30% of base salary, 
subject to the attainment of specific targets. The portion of bonus earned in the year was dependent on Company performance (weighted 60%) 
against financial targets for the year in line with our financial KPIs (see pages 32 and 33) and on the Remuneration Committee’s discretionary 
assessment against non-financial strategic targets (weighted 40%). 

The financial targets were based on revenue (weighted 20% of bonus), adjusted profit before tax (20%) and cash conversion (20%).

The discretionary element considers the Director’s performance for the year against non-financial targets, under various categories. The non-
financial objectives related to the strategic priorities for the business in 2022, including strategic partnerships, M&A, technology and cybersecurity 
and One Keywords (culture and talent). Performance against all the targets set for the year was assessed by the Committee, and the Committee 
determined that each Director had achieved 98% of the bonus, equating to 29% of salary.

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Directors' Remuneration report continued

Section 2: Implementation of the Remuneration Policy in 2022 continued

The table below shows each element of the executive bonus for 2022, the achievement for each element, and the total achievement and value.

2022 Executive Bonus outcomes

Bonus element

Target

Achievement

% Outcome

60% Financial

20%

20%

20%

40% Non-Financial

10% 

10%

10% 

10% 

Total (out of 100%)

Director

Bertrand Bodson

Jon Hauck

Revenue

34.8% growth, exceeded budget

Adjusted profit before tax

30.3% growth, exceeded budget

Cash conversion

Exceeded stretched target

Strategic partnerships

M&A

Increased customer NPS, strategic partnership reviews 
in place, new business growth

Five acquisitions added sales, profits, and technology, 
improved service offer

Technology and cybersecurity

Key recruitment, success with automation

One Keywords (talent and culture)

eNPS high for Create & Engage, lower attrition rate, 
focus on fair pay

20%

20%

20%

10%

10%

9%

9%

98%

Formulaic outcome, %  
of base salary

Bonus for 2022  
£'000

29%

29% 

174.0

113.1

Long-term incentives vesting in 2022
Jon Hauck joined Keywords in October 2019. At that time, he received 25,000 LTIP shares as part of regular awards to Executive Directors, 
and an additional 43,936 LTIP shares as a one-off grant in compensation for awards forfeited on joining Keywords. The full vesting of the LTIP 
awards required Keywords TSR to outperform the Numis Smaller Companies (excluding Investment Trusts) Index by 20% over the three year 
performance period. The Company’s TSR performance over this period outperformed that of the Index by 34.4% resulting in full vesting of 
both awards in September 2022 and amounted to 68,936 shares in total. No discretion was applied.

Long-term incentives outstanding and granted during 2022
LTIP awards granted to the Executive Directors in May 2020 and May 2021 remained outstanding during 2022. Vesting of the 2020 awards 
requires Keywords TSR to outperform the FTSE Small Cap Index over a three-year period. Threshold vesting (10% of the award) will be earned 
for TSR in line with the Index and full vesting will be earned for exceeding the Index TSR by 20% over the performance period. Vesting of 
the 2021 award requires Keywords TSR to outperform the FTSE 250 Index (excluding investment trusts) over a three-year period. Threshold 
vesting (25% of the award) will be earned for TSR in line with the Index and full vesting will be earned for exceeding the Index TSR by 20% 
over the performance period.

Bertrand Bodson was granted his LTIP award on his appointment on 1 December 2021, and was also awarded a one-off grant of restricted 
shares with a face value of 100% of salary in compensation for awards forfeited on joining Keywords. These conditional LTIP shares will vest 
based on performance over the period to May 2024, in line with other LTIP awards granted in 2021, and the restricted shares will vest in 
December 2024 subject to continued employment.

In 2022, the Executive Directors were awarded LTIP shares, the vesting of which is based on the Company’s TSR performance versus 
the FTSE 250 Index (excluding investment trusts) over a three-year performance period. Given Keywords’ growth during the period the 
Committee deemed it appropriate to use the FTSE 250 as the Index against which TSR should be measured. Threshold vesting (25% of the 
award) will be earned for TSR in line with the Index and full vesting will be earned for exceeding the Index TSR by 20% over the performance 
period. The number of performance-based LTIP shares granted to the Executive Directors in 2022 is summarised in the table below.

Director

Bertrand Bodson

Jon Hauck

Number of 
shares granted at 
nominal value of £0.01

Value as % of salary

Performance period

Vest date

70,392 

35,586

275%

275%

5 May 2022 – 4 May 2025

5 May 2022 – 4 May 2025

5 May 2025

5 May 2025

Keywords Studios plc  Annual Report and Accounts 202297

TSR performance up to 28 January 2023 for in-flight LTIP awards

2022–2025 
Expected vesting: 100%

FTSE 250

-5%

Keywords

17%

2021–2024 
Expected vesting: 60%

FTSE 250

-6%

Keywords

6%

FTSE SmallCap

18%

2021–20241 
Expected vesting: 100%

2020–2023 
Expected vesting: 100%

Keywords

FTSE SmallCap

Keywords

39%

102%

91%

-20%

0%

20%

40%

60%

80%

100%

120%

Keywords

FTSE 250

FTSE SmallCap

1. This relates to a 2021 grant to Sonia Sedler on joining the Company.

Sonia Sedler leaving arrangements
Sonia left the company on 18 March 2022 due to personal reasons and was treated as a good leaver. Sonia received base pay and benefits up 
to 18 March and received her bonus in respect of 2021. Upon departure Sonia received a payment of £183,536 plus payment in lieu of notice 
of £147,500. Sonia retains the 25,000 LTIP award made in respect of compensation foregone at her joining and this award will vest subject 
to performance conditions at the normal vesting date. The May award of 35,000 LTIP shares was prorated according to time served under 
our new good leaver provisions and Sonia retains 10,144 LTIP shares which will also vest subject to performance conditions at the normal 
vesting date in 2024. All salary shares lapsed. We note that the 2022 AGM vote reflected dissatisfaction with the presentation of Sonia's 
leaving arrangements and we have noted this feedback. Further engagement with shareholders has since taken place and the Committee 
is confident that our current remuneration structure is in line with the interests of shareholders and consistent with good corporate 
governance practice in the UK.

TSR performance
The chart below shows the Company’s TSR since listing versus relevant indices.

Value of £100 invested in July 2013 

£2,500

£2,000

£1,500

£1,000

£500

£0

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

Keywords Studios

FTSE 250

FTSE SmallCap

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Directors' Remuneration report continued

Section 2: Implementation of the Remuneration Policy in 2022 continued

The chart below shows shareholder value created each year, based on the change in share price plus dividends paid over each financial year 
multiplied by the number of shares outstanding at the start of each year.

Shareholder value created each year, £m

2022

2021

2020

2019

2018

-337

2017

2016

2015

2014

3

126

280

176

34

15

1,009

664

-400

-200

0

200

400

600

800

1000

1200

The table below illustrates the CEO’s single figure of total remuneration over the same period as the charts above.

Director

Single figure (£’000)1

Annual bonus outcome  
(% of max)2

LTIP vesting (% of max)3

SOP vesting (% of max)

FY14

146

FY15

213

100%

100%

N/A

N/A

N/A

100%

FY16

449

100%

100%

100%

FY17

397

100%

N/A

100%

FY18

820

30%

100%

N/A

FY19

1,198

0%

100%

N/A

FY20

1,012

0%

100%

N/A

FY21

1,532

100%

100%

N/A

FY22

809

98%

100%

N/A

1.  The numbers in the table for FY14-FY20 are for Andrew Day; FY21 is based on a combination of Andrew Day, Bertrand Bodson, Jon Hauck and Sonia Sedler; FY22 figures 

relate to Bertrand Bodson.

2.  100% bonus outcome reflects the bonus outcome for those individuals performing the role of CEO in FY21 (Andrew Day, who retired in FY21, was not paid a bonus).

3.  Of those who performed the CEO role during FY21, only Andrew Day benefited from an LTIP vesting in FY21.

Keywords Studios plc  Annual Report and Accounts 202299

Chief Executive Officer pay ratio 
The table below provides disclosure of the ratio between the CEO’s total remuneration and that of the lower quartile, median and upper 
quartile of our 783 (2021: 679) UK-based employees. The CEO pay data in 2021 includes all income paid to Andrew Day up to his retirement, 
the co-CEO cash salary and Salary Shares paid to the CFO and COO and any bonus earned for the cash element of this, and all income 
paid to Bertrand Bodson from 1 December excluding his one-off award of restricted shares paid as compensation for forfeited awards at a 
previous employer.

Year

2022

2021

2020

Year

2022

Base Salary (£’000)

Total remuneration (£’000)

2021

Base Salary (£’000)

Total remuneration (£’000)

Methodology used

P25 (lower quartile)

P50 (median)

P75 (upper quartile)

Option A

Option A

Option A

27:1

51:1

33:1

18:1

38:1

25:1

P25 (lower quartile)

P50 (median)

P75 (upper quartile)

20

22

27

30

33

33

35

40

39

49

50

57

15:1

27:1

18:1

CEO

600

809

261

1,532

The lower, median and upper quartile employees were determined using calculation methodology Option A which involved calculating the 
actual full-time equivalent remuneration for all UK employees for the year ended 31 December 2022. From this analysis, three employees 
were then identified as representing the 25th, 50th and 75th percentile of the UK employee population. Keywords chose this method as it is 
the preferred approach of the Government and that of shareholders, and the Company had the systems in place to undertake this method. 
As the drafting of this report was earlier than the final determination of bonuses for the wider population, the bonus outcomes have been 
based on the financial forecasts in December 2022.

The CEO pay ratio decreased from 38 in 2021 to 18 in 2022, primarily as a result of the significant vest-date value of the LTIP award vesting in 
2021 to Andrew Day (£1.2m) due to the strength of the share price growth over the vesting period of the LTIP awards granted in May 2018, and 
Bertrand Bodson, having joined in December 2021, not receiving the benefit of share awards vesting during 2022.

The CEO pay ratio is based on comparing the CEO’s pay to that of Keywords’ UK-based workforce, a large proportion of whom are engineers, 
artists and support staff. The Committee expects that the ratios will be largely driven by the CEO’s incentive pay outcomes, which will likely 
lead to greater variability in his pay than that observed at lower levels who, consistent with market practices, have a greater proportion of 
their pay linked to fixed components. The Committee considers these ratios when making decisions around the Executive Director pay 
packages, and Keywords takes seriously the need to ensure competitive pay packages across the organisation. The Company believes the 
median pay ratio for the relevant financial year is consistent with the pay, reward and progression policies for the Company’s UK employees 
taken as a whole.

Implementation of the Remuneration Policy in 2023
Base salary

All employees are eligible for a base salary review effective 1 April each year. At this stage no decision has been taken with regard to a salary 
increase for Bertrand Bodson. Any increase will be in line with or below that of the UK workforce. The CFO/COO Designate will receive a 
salary of £390,000 as awarded with effect from 1 November 2022, and the salary for this role will not be reviewed until 1 April 2024.

Salary shares

No grants of salary shares will be made to Executive Directors in 2023.

Pension

The Executive Directors’ pensions will remain at 5% of base salary, in line with the UK workforce.

Annual bonus

The CEO and CFO will be eligible to earn an annual bonus of up to 30% of base salary in line with previous years. The outcome will be 
determined with reference to targets set at the start of 2023 around financial performance (weighted 60%) and non-financial performance 
(weighted 40%). These follow the same structure as the targets for 2022, reflecting our strategic priorities, and will be disclosed next year.

LTIP

The Committee intends to grant LTIP awards of 275% of base salary to the CEO and CFO/COO Designate, with vesting based on the 
Company’s three-year TSR performance relative to the FTSE 250 Index (excluding Investment Trusts), with threshold vesting (25% of the 
award) for TSR in line with the Index and full vesting for exceeding the Index TSR by 20% over the performance period.

For simplicity, it is planned to align the LTIP performance period to the fiscal year and therefore the LTIP awards in May 2023, will be 
measured over the three calendar years 2023-2025. Vesting will not take place until three years have elapsed following award and shares 
vesting will be subject to Executive Director shareholding requirements.

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100

Directors' Remuneration report continued

Section 2: Implementation of the Remuneration Policy in 2022 continued

Chairman and Non-Executive Directors’ remuneration
Non-Executive Director fees are based on the roles and responsibilities of the Directors (see table below) and are reviewed annually. The next 
review of Non-Executive Director fees will take place in late March 2023 and will take into account the scale of the business and the time 
requirement of the Non-Executive Directors.

On 19 January 2023, the Company announced the appointment of Don Robert as a Non-Executive Director and Chair Designate and proposed, 
subject to his election by shareholders at the 2023 AGM and the passing of a resolution to amend the Articles of Association of the Company 
at that time, to increase the Board Chair annual fee to £400,000. This increase, compared with the fee paid to our previous Chairman, reflects 
benchmarking we have conducted as well as expected tenure, our growth ambition, our strategic complexity and our international positioning.

Role

Board Chairman  
(up to 26 May 2023)

Board Chairman 
(from 26 May 2023)

Non-Executive Director

Directors’ interest in shares

Fee 

Role

Additional fees:

£96,255

£400,000

£51,232.50

Member of Audit, Remuneration or ESG Committee

Chair of Audit, Remuneration or ESG Committee

Senior Independent Director

Fee

£3,105

£12,420

£5,175

The interests of each person who was a Director of the Company (together with interests held by his or her connected persons) at the end of 
each financial year (or the time the Director departed the Board, if relevant) is set out below. In line with our Executive Director shareholding 
guidelines (detailed on page 91), Jon Hauck, following share award vestings during the year and changes to his salary and applicable 
shareholding requirements, has achieved a shareholding of approximately 1x salary as at 31 December 2022. Having joined in December 2021, 
Bertrand Bodson will be required to build his shareholding from awards vesting from December 2024.

Director

Giorgio Guastalla1

Ross Graham

David Reeves3

Jon Hauck

Sonia Sedler2

FY22

n/a

64,376

n/a

12,937

n/a

FY21

Director

500,736

Bertrand Bodson

59,819

Georges Fornay

33,464

Charlotta Ginman

nil

nil

Marion Sears

Neil Thompson

FY22

nil

6,521

1,733

2,000

3,387

FY21

nil

6,521

1,733

1,000

2,496

90,954

3,902,342

1    Giorgio Guastalla stepped down as a Director on 26 January 2022. His indirect shareholding related to his 90% holding in P.E.Q. Holdings Limited.

2 

 Sonia Sedler left the Company on 18 March 2022.

3  David Reeves stepped down as a Director on 20 May 2022.

The outstanding LTIP awards held by each Executive Director of the Company are as follows.

LTIP

Director

Number at 
31 December 
2021

Number 
granted during
 the year

Number vesting 
during 
the year

Number lapsed/
forfeited 
during the year

Number 
exercised 
during the year

Number at 
31 December 
2022

First vesting 
date

Current vesting 
expectation1

Bertrand Bodson

61,156

–

–

70,392

Jon Hauck

25,000

43,936

25,000

25,000

– 

–

– 

–

–

35,586 

–

–

25,000

43,936

– 

–

–

Total

180,092

105,978

68,936

–

–

–

–

–

–

– 

–

–

–

–

61,156

5 May 2024

70,392

5 May 2025

25,000 30 Sep 2022

43,936

– 30 Sep 2022

–

–

–

25,000

1 May 2023

25,000

5 May 2024

35,586

5 May 2025

43,936

242,134

60%

100%

–

–

100%

60%

100%

1.  Vesting expectation (% of award) is based on the achievement of the TSR performance condition up to 28 February 2023.

Keywords Studios plc  Annual Report and Accounts 2022Page Title101

Salary shares and restricted shares

Director

Jon Hauck2

Sonia Sedler3

Bertrand Bodson2

Total

Number at 
31 December 
2021

Number 
granted during
 the year

Number vesting 
during 
the year

Number lapsed/ 
forfeited 
during the year

Number 
exercised 
during the year

Number at 
31 December 
2022

First vesting 
date for one-
third tranche1

Current vesting 
expectation

1,630

1,231

–

407

1,231

22,239

26,738

–

–

2,560

–

–

–

543

410

–

–

–

–

2,560

953

–

–

–

407

1,231

–

1,638

543

410

–

–

–

–

1,087

5 May 2022

821

16 Sep 2022

2,560

5 May 2023

–

–

-

-

100%

100%

100%

-

-

22,239

1 Nov 2024

100%

953

26,707

1.  Salary shares granted to Jon Hauck vest in one-third annual tranches over three years.

2.  Restricted awards granted to Jon Hauck and Bertrand Bodson were granted as compensation for forfeited awards from previous employment and vest in full after three 

years subject to continued employment.

3.  Sonia Sedler’s salary shares lapsed on her leaving on 18 March 2022.

Share Option Scheme
Executive Directors no longer receive awards under the Share Option Scheme. There are no awards outstanding under this scheme.

Governance

ESG Committee report

102

ESG Committee report

Setting the framework for our ESG 
programme and supporting initiatives 
across the Group.

Georges Fornay

Chair of the ESG Committee

At a glance

Committee membership
The members of the ESG Committee 
are Georges Fornay, Marion Sears, 
Neil Thompson, Bertrand Bodson and 
Jon Hauck.

The members of the Committee and their 
attendance at meetings during the year, 
as well as full biographies of each member 
can be found on pages 70 to 73.

Key responsibilities
•  Oversight of ESG priorities: People 

(including diversity, equity, inclusion and 
belonging), Client, Community, Planet 
and Corporate Governance

•  Setting metrics and targets

•  Oversight of related policies 

and frameworks

•  Supporting related activities

Our framework

People

Planet

Community

Client

Governance

See pages 40 to 55 for  
details of our ESG initiatives

Keywords Studios plc  Annual Report and Accounts 2022103

The following examples, described in more 
detail in our Responsible Business Report 
on pages 40 to 55, illustrate progress made 
during the year:

•  Planet – assessed opportunities for 
carbon offsetting, assessed scope 1 
and 2 carbon emissions and identify 
environmental initiatives been undertaken 
at studios

•  People – enhanced engagement with 
employees though regular town  
hall events

•  Client – increased number of strategy 

discussions with key clients

•  Community – enhancing the process for 

matching charitable donations

•  Governance – implementing a new 

whistleblowing portal

Key activities during the year
Four meetings were held during the year. 
The Committee received presentations on 
each pillar, to understand initiatives currently 
underway and those planned for 2023, and 
oversaw the development of measures and 
multi-year targets for each pillar. A number 
of Group policies have been reviewed 
and updated to support ESG initiatives, 
listed below.

•  Supplier Code of Conduct

•  Sanctions

•  Grievance

•  Business Travel

•  Health and Safety

•  Charitable Giving

Responsibility for oversight of these policies 
has migrated from the Audit Committee 
to reflect the ESG Committee’s enhanced 
interest and oversight in those aspects of the 
Group's operations. The Audit Committee 
remains consulted on and informed of 
changes to these policies.

Framework
The table below sets out our ESG programme pillars and key metrics. Further details, 
including targets and initiatives, can be found on pages 40 to 55.

People

Planet

Community

Client

•   Employee 

satisfaction

•   Training

•   Mental health

•   Women in 
Games

•   Sustainable 

•   Keywords  

Cares

•   Client 

satisfaction

•   Hardship fund

•   Strategic 

partnerships

studios

•   Carbon 

offsetting

Governance

Underpins the four pillars with high standards of governance and business ethics. 

Focus for the coming year
The Committee has four meetings scheduled for 2023. Attention will be focused on 
monitoring initiatives and measuring progress against targets. Deep dives into each pillar will 
be conducted throughout 2023, to further enhance the Committee’s understanding of key 
opportunities and challenges.

Georges Fornay

Chair of the ESG Committee

15 March 2023

Introduction from the Chair
As Chair of the ESG Committee, I’m very 
pleased to present our ESG Committee 
Report for the first full calendar year of 
its operation.

The global focus on ESG matters is 
sharpening, and we acknowledge that 
our shareholders, employees, customers 
and suppliers are becoming increasingly 
interested in our ESG programme. We see 
this as a positive development because 
we’re conscious of the social impact 
of our business, as well as the impact 
climate change may have on our business. 
At Keywords, we recognise a collective 
responsibility and accountability to take 
account of the interests of our stakeholders 
and to contribute positively to the 
environmental and social initiatives of our 
customers and wider industry.

Composition and attendance
The Committee members are Marion Sears, 
Neil Thompson, Bertrand Bodson, Jon 
Hauck and myself. More information about 
the Committee members can be found 
on pages 70 to 73. The Committee met 
four times during the financial year and all 
members attended all Committee meetings. 
Attendance is reported in detail on page 
73. Meetings have been held in person, 
with some invitees attending remotely via 
videoconferencing, which has enabled the 
Committee to operate effectively and allow 
senior managers to participate in meetings 
from whichever region they are located.

Role and responsibilities
The Committee has written terms of 
reference which are available to view on the 
Company’s website www.keywordsstudios.
com. The terms of reference clearly define 
the Committee’s responsibilities and 
duties and were reviewed by the Board in 
December 2022. In addition to the terms of 
reference, the Committee has developed 
an annual agenda, which corresponds with 
the meeting schedule, to ensure each ESG 
priority area receives appropriate dedicated 
focus during the year.

The role of the Committee is to implement 
and oversee initiatives across the Group, 
which aim to improve the Group’s impact 
on the areas, which have been identified 
as ESG priorities for our business and key 
stakeholders. These pillars are Planet, People, 
Clients and Communities, which are all 
underpinned by our Governance practices.

Governance

Directors’ report

104

Directors’ report

The Directors present the Annual Report 
together with both the audited consolidated 
financial statements and the parent Company 
(Keywords Studios plc) financial statements 
for the year ended 31 December 2022.

Dividends
The results for the year are set out on page 
59 to 61. As described in the Financial and 
operating overview section, the Board is 
proposing a final dividend of 1.60 pence per 
share (2021: 1.45 pence 2022 per share), 
bringing the total dividend for 2023 to 2.37 
pence per share (2021: 2.15 pence per share).

Directors and changes  
to the Board
The Directors of the Company during the 
year were Ross Graham, Bertrand Bodson, 
David Reeves (resigned on 24 May 2022), 
Giorgio Guastalla (resigned on 26 January 
2022), Georges Fornay, Charlotta Ginman, 
Marion Sears, Neil Thompson, Jon Hauck, 
Sonia Sedler (stepped down on 18 March 
2022) and Don Robert (appointed on  
1 February 2023). Biographical details of 
current members of the Board are set out on 
pages 70 to 73.

The business of the Company is managed by 
the Board, which may exercise all the powers 
of the Company subject to the Company’s 
Articles of Association and the Companies 
Act 2006.

A list of Directors, their interests in the 
ordinary share capital of the Company, their 
interests in its long-term performance share 
plan and details of their options over the 
ordinary share capital of the Company are 
given in the Directors’ remuneration report on 
pages 100 and 101. No Director had a material 
interest in any significant contract, other than 
a service contract or contract for services, 
with the Company or any of its operating 
companies at any time during the year.

Corporate governance statement 
During the year, Keywords adopted the 
principles set out in the Quoted Companies 
Alliance Corporate Governance Code 
(QCA Code). Our Corporate Governance 
Statement, prepared in accordance with 
rule 7.2 of the Financial Conduct Authority’s 
Disclosure Guidance and Transparency rules 
setting out how the Group has complied with 
the QCA can be read in full on the Company’s 
website at www.keywordsstudios.com 

Directors’ indemnity provisions
As permitted by the Company’s Articles of 
Association and the Companies Act 2006, 
the Directors had the benefit of an indemnity 
from the Company in respect of liability 
incurred as a result of their office throughout 
the financial period and at the date of 
approval of these financial statements. 
The Group also purchased and maintained 
throughout the financial period Directors’ 
and Officers’ liability insurance in respect of 
itself and its Directors.

Going concern
The Directors have performed an 
assessment, including a review of the Group’s 
business activities, performance, position, 
principal risks and uncertainties (as set out 
in the Strategic report on pages 62 to 68), 
as well as the Group’s budget for the 2023 
financial year and its longer-term plans. After 
making enquiries, the Directors consider it 
appropriate to continue to adopt the going 
concern basis in preparing the consolidated 
and Company financial statements. In 
doing so, the Directors have considered the 
uncertain nature of the Ukrainian crisis, but 
have noted: 

•  the net cash position of the Group;

•  the strong cash flow performance of the 

Group through the year; 

•  the historical resilience of the broader 

video games industry in times of 
economic downturn; and 

•  the ability of the Group to flex its cost 
base in response to a reduction in 
trading activity. 

The Directors have also considered the 
Group’s strong liquidity position, with net 
cash of €81.8m and committed undrawn 
facilities under the Revolving Credit Facility 
of €150m as at 31 December 2022. 

The Directors have a reasonable expectation 
that the Company and the Group have 
adequate resources to continue to operate 
and meet their liabilities as they fall due for 
the foreseeable future, a period considered 
to be at least 12 months from the date 
of these full-year financial statements 
and therefore the going concern basis of 
preparation continues to be appropriate.

Financial risk management
The Group’s approach to capital 
management is shown in Note 25 of the 
financial statements. The Group’s exposure 
and approach to liquidity, credit, interest rate 
and foreign currency risk is shown in Note 24 
of the financial statements. Our approach to 
risk management generally and the principal 
risks facing the Group can be found in the 
Strategic report on pages 62 to 68.

Articles of Association 
Our Articles of Association can be amended 
by special resolution. They are available on 
the Company’s website at  
www.keywordsstudios.com

Political donations
No political donations were made in the year.

Share capital structure
At 31 December 2022, the Company’s issued 
share capital was 77,990,057 ordinary shares 
of one pence each. Further details of the 
Company’s issued share capital are given 
in Note 2 to the Consolidated Financial 
Statements on page 123. The Company’s 
ordinary shares rank pari passu in all 
respects with each other, including for voting 
purposes and for all dividends and each 
share carries the right to one vote at general 
meetings of the Company.

Significant shareholdings
At 28 February 2023, the Company was aware of the following shareholdings of 3% or more 
of its issued share capital: 

Name

Capital Group

Franklin Templeton

Octopus Investments

Liontrust Asset Management

T Rowe Price Global Investments

Perone Limited SCSP

Swedbank Robur

abrdn

Shares

6,583,780

5,120,715

3,953,686

3,093,992

3,080,992

2,489,700

2,455,900

2,445,566

%

8.43

6.56

5.06

3.96

3.95

3.19

3.14

3.13

Keywords Studios plc  Annual Report and Accounts 2022105

Disclosure of information  
to auditor
As far as the Directors are aware, there 
is no relevant audit information (that is, 
information needed by the Group’s Auditor 
in connection with preparing their report) of 
which the Group’s Auditor is unaware, and 
each Director has taken all reasonable steps 
that they ought to have taken as a Director 
in order to make themselves aware of any 
relevant audit information and to establish 
that the Group’s Auditor is aware of that 
information.

Annual general meeting
It is intended that the 2023 AGM will be held 
at 9.30 a.m. on 26 May 2023 at the offices 
of DLA Piper UK LLP at 160 Aldersgate 
Street, London EC1A 4HT, United Kingdom. 
The Notice of AGM accompanies this Annual 
Report and is available online at  
www.keywordsstudios.com

By order of the Board

Jon Hauck

Chief Financial Officer

15 March 2023

Subsidiary undertakings
A list of the Group’s subsidiary undertakings 
and non-UK branches is provided in the Note 
28 of the financial statements on pages 152 
to 155.

Significant events and  
future developments
Important events and changes to the Group 
since the financial year end are described 
in Note 29 of the financial statements, the 
Chief Executive Officer’s review on pages 10 
to 15, the service line review on pages 34 to 
39 and the Financial and operating overview 
on page s 58 to 61. Future developments 
are described in the Strategy section of the 
Strategic report on pages 20 to 25.

Post balance sheet events
There have been no material events affecting 
the Group since 31 December 2022.

Change of control
Information on agreements between 
the Company and its Directors providing 
for compensation for loss of office of 
employment (including details of change 
of control provisions in share schemes) is 
set out on page 93. Otherwise, there are no 
agreements between the Company and its 
employees providing for compensation for 
loss of office or employment that occurs 
because of a takeover bid.

Non-financial information
Information providing an understanding 
of our development, performance and 
position on key non-financial matters are 
incorporated within the Strategic report by 
reference and can be read on page 69.

People and organisation
Keywords is, and always has been, 
dependent on the quality and commitment 
of its entire staff to provide and maintain 
the high levels of services expected by the 
Group’s customers.

Keywords’ average number of employees 
was 11,141 during 2022. We are committed 
to positively contributing to our company 
culture and helping our Keywordians fulfil 
their complete potential. This permanent 
headcount is supplemented with staff on 
short-term contracts as activity changes 
throughout the year. 

Employment policy
A key imperative of the Group is to attract, 
develop and retain high calibre individuals. 
Keywords has a range of employment 
policies covering such issues as diversity, 
equity, inclusion and belonging, well-
being and equal opportunities. The Group 
continues to give full and fair consideration 
to applications for employment made 
by disabled persons, having regard to 
their particular skills and experience. 
Appropriate arrangements are made for the 
continued employment and training, career 
development and promotion of people living 
with disabilities employed by the Group, 
including making reasonable adjustments 
where required. 

Employee involvement 
The Group provides employees with 
information on matters of concern to 
them so that their views can be taken into 
account when making decisions that are 
likely to affect their interests. A summary 
of the methods we use to engage with our 
employees are provided in the Responsible 
business report on pages 40 to 55 and the 
Section 172 statement on pages 56 and 
57. The Company operates a number of 
employee share plans to incentivise and 
retain employees (see page 92). We continue 
to review options to expand participation 
in employee share schemes to improve 
incentives and align them with the long-term 
success of the Group.

Employee share plans
Details of employee share plans are set out in 
Note 10 to the Financial Statements on  
page 115.

Corporate responsibility
Keywords seeks to be a socially responsible 
Group which has a positive impact on the 
communities in which it operates. By the 
nature of the business, we employ a diverse 
workforce, with many nationalities working 
closely together at our studio locations 
globally. No discrimination is tolerated and 
we endeavour to give all employees the 
opportunity to develop their capabilities. We 
provide an inclusive working environment 
and appropriate training. Further details are 
provided in the Responsible business report 
on pages 42 to 47.

Website publication
The Directors are responsible for ensuring 
the Annual Report and financial statements 
are made available on a website. Financial 
statements are published on the Group’s 
website in accordance with legislation in the 
United Kingdom governing the preparation 
and dissemination of financial statements, 
which may vary from legislation in other 
jurisdictions. The maintenance and integrity 
of the Group’s website is the responsibility 
of the Directors. The Directors’ responsibility 
also extends to the ongoing integrity of the 
financial statements contained therein.

By order of the Board

Jon Hauck

Chief Financial Officer

15 March 2023

Governance

Statement of Directors’ responsibilities

106

Statement of Directors’ responsibilities

Disclosure of information  
to the auditors
This confirmation is given and should be 
interpreted in accordance with the provisions 
of section 418 of the Companies Act 2006.

The Directors as at the date of this report, 
whose names and functions are listed in the 
Board of Directors section on pages 70 to 73, 
confirm that:

•  so far as the Director is aware, there is no 
relevant audit information of which the 
Company’s auditors are unaware; and

•  the Director has taken all the steps 

that he or she ought to have taken as a 
Director in order to make himself/herself 
aware of any relevant audit information 
and to establish that the Company’s 
auditors are aware of that information.

We confirm that to the best of our 
knowledge:

•  the financial statements, prepared in 
accordance with the applicable set of 
accounting standards, give a true and 
fair view of the assets, liabilities, financial 
position and profit or loss of the Company 
and the undertakings included in the 
consolidation taken as a whole;

•  the Strategic report on pages 2 to 69 
and the Directors’ report on pages 
70 to 106 include a fair review of the 
development and performance of the 
business and the position of the Group 
and the undertakings included in the 
consolidation taken as a whole, together 
with a description of the principal risks 
and uncertainties that they face; and

•  the Annual Report and financial 

statements taken as a whole, are fair, 
balanced and understandable, and 
provide the information necessary  
for shareholders to assess the 
Group’s performance, business 
 model and strategy.

Financial statements and 
accounting records
The Directors are responsible for preparing 
the Annual Report and financial statements 
in accordance with the applicable law 
and regulations.

Company law requires the Directors to 
prepare financial statements for each 
financial year. Under that law the Directors 
have prepared the Group and Company 
financial statements in accordance with UK-
adopted international accounting standards 
in conformity with the requirements of the 
Companies Act 2006.

Under company law, the Directors must not 
approve the Annual Report and financial 
statements unless they are satisfied that 
they give a true and fair view of the state of 
affairs of the Company and the Group and 
of the profit or loss of the Group for that 
period. The Directors are also required to 
prepare financial statements in accordance 
with the rules of the London Stock Exchange 
for companies trading securities on the 
Alternative Investment Market.

In preparing these financial statements the 
Directors are required to:

•  select suitable accounting policies and 

then apply them consistently;

•  make judgements and estimates that  

are reasonable and prudent;

•  state whether international accounting 

standards in conformity with the 
requirements of the Companies Act 
2006 have been followed, subject to 
any material departures disclosed and 
explained in the Group and Company 
financial statements respectively; and

•  prepare the financial statements on 
a going concern basis, unless it is 
inappropriate to presume that the 
Company will continue in business.

The Directors are responsible for keeping 
adequate accounting records that are 
sufficient to show and explain the Company’s 
transactions and disclose with reasonable 
accuracy at any time the financial position of 
the Company and the Group and to enable 
them to ensure that the financial statements 
and the Directors’ remuneration report 
comply with the Companies Act 2006. 

The Directors also responsible for 
safeguarding the assets of the Company and 
the Group and hence for taking reasonable 
steps for the prevention and detection of 
fraud and other irregularities.

Keywords Studios plc  Annual Report and Accounts 2022Financial statements

Independent Auditor’s Report

107

Independent Auditor’s Report 
To the members of Keywords Studios plc

Opinion
We have audited the financial statements of Keywords Studios plc (the ‘parent company’) and its subsidiaries (the ‘group’) for the year 
ended 31 December 2022 which comprise the Group and Parent Company Statements of Financial Position, the Group Statement of 
Comprehensive Income, the Group and Parent Company Statements of Cash Flows, the Group and Parent Company Statements of  
Changes in Equity, and the notes to the financial statements, including a summary of significant accounting policies. 

The financial reporting framework that has been applied in the preparation of the financial statements is applicable law and United Kingdom 
adopted international accounting standards, and as regards the Parent company financial statements, as applied in accordance with the 
provisions of the Companies Act 2006.

In our opinion:

•  the financial statements give a true and fair view of the state of the group’s and of the parent company’s affairs as at 31 December 2022 

and of the group’s profit for the year then ended;

•  the group financial statements have been properly prepared in accordance with UK adopted international accounting standards in 

conformity with the requirements of the Companies Act 2006;

•  the parent company financial statements have been properly prepared in accordance with UK adopted international accounting 

standards in conformity with the requirements of the Companies Act 2006 and as applied in accordance with the provisions of the 
Companies Act 2006; and

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities  
under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence
We are independent of the Group and Parent Company in accordance with the ethical requirements that are relevant to our audit of the 
financial statements in the UK, including the FRCs Ethical Standard as applied to listed entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements.

Conclusions relating to going concern
In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the preparation of 
the financial statements is appropriate.

Our evaluation of the Directors assessment of the group and parent company’s ability to continue to adopt the going concern basis of 
accounting in the preparation of the financial statements included;

•  We considered as part of our risk assessment the nature of the company, its business model and related risks, the requirements of the 

applicable financial reporting framework and the system of internal control.

•  We have reviewed the Directors’ assessment of the Group and Company’s ability to continue as a going concern, challenging the 

underlying data and key assumptions used to make the assessment, and stress tested the directors’ plans for future actions in relation to 
their going concern assessment.

•  We have reviewed the historical accuracy of budgeting and forecasts made by the Group and Company as an indicator as to their 

reliability.

•  We have reviewed the performance of the business in the year, including its cash flow performance, liquidity position, and financing 

facilities, up to and including the date of signing the audit opinion.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually 
or collectively, may cast significant doubt on the group’s and parent company's ability to continue as a going concern for a period of at least 
twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

An overview of the scope of our audit
The Group has diverse international operations. Our audit was scoped by obtaining an understanding of the Group and its environment, 
including the group wide controls, and assessing the risks of material misstatement identified at group level. We also assessed the risk 
of management override of internal controls, including assessing whether there was evidence of bias by the Directors that may have 
represented a risk of material misstatement.

Financial statements

108

Independent Auditor’s Report continued
To the members of Keywords Studios plc

Significant components 

Based on our assessment, we have completed full scope audit procedures in relation to the following entities; Keywords Studios plc, 
Keywords International Limited, Keywords Studios QC Games, Tantalus Media Pty Limited, High Voltage Software Inc, Heavy Iron Inc, 
G-Net Media Inc and Climax Studios Limited.

Specified audit procedures

In addition, specific audit procedures have been completed in relation to certain material balances and transaction streams in VMC 
Embedded Services, Keywords Canada Holdings Inc (formerly Volt Canada Inc), Keywords Studios QC-Tech Inc (formerly Alchemic Dream 
Inc), D3T Limited, Electric Square Limited and Studio Gobo.

The above full scope and specified audit procedure entities represent 85% of group revenues.

Desktop review procedures have been performed on the remaining non-significant components in the group.

The Group auditor, BDO Dublin, has audited Keywords Studios plc, Keywords International Limited, Studio Gobo Limited, Electric Square 
Limited, Climax Studios, Keywords Studios QC-Games Inc, Keywords Studios QC-Tech Inc, VMC Embedded Services, Keywords Canada 
Holdings Inc, G-Net Media Inc, High Voltage Software Inc, Heavy Iron Inc and D3T Limited. Their involvement in the work performed by other 
component auditors varies by location and involves, at a minimum, direction of the audit procedures to be completed, and review of the 
reports received in relation to the results of the audit work undertaken by component audit teams. In the current year the Group Auditor 
visited Montreal to assess the audit work completed for several North American entities.

Parent Company and consolidation

At the parent company level we have also tested the consolidation process and carried out additional procedures to confirm our conclusion 
that there were no significant risks of material misstatement of the aggregated financial information of the remaining components not 
subject to full scope or specific procedures.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements 
of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) we identified, 
including those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing the efforts 
of the engagement team. These matters were addressed in the context of our audit of the financial statements as a whole, and in forming 
our opinion thereon, and we do not provide a separate opinion on these matters.

1 Business Combinations
Key Audit Matter

The Group has entered into a significant number of acquisitions and business combinations throughout the year, which have had a material 
and extensive impact on the group’s financial performance and position.

Following the purchase price allocations (in which identifiable assets and liabilities assumed were recognised at fair value), €397m (2021 : 
€325m) of goodwill has been recognised cumulatively to date. The fair value of certain identifiable assets acquired and liabilities assumed 
in a business combination is different from their carrying amounts in the acquired statements of financial position which can give rise to fair 
value adjustments as part of the purchase price allocations of these business combinations. Accordingly, the cumulative acquisitions are 
material and significant judgement is required in relation to the purchase price allocations including the resulting goodwill.

Management determined the fair value of the identifiable assets and liabilities and notably the value of the customer relationships and 
Intellectual property. The valuation of these assets was primarily based upon the expected future cash flows related to these acquisitions. 

A number of these acquisitions have also included deferred consideration in the form of shares and cash payments at future dates, which 
add further complexity with regard to the acquisition-date fair value of such consideration as part of the consideration transferred in 
exchange for the acquisitions and business combinations.

Related Disclosures

Refer to note 2 of the accompanying consolidated financial statements for the accounting policy in relation to business combinations. In 
addition, detailed disclosures have been made in relation to the current year business combinations in note 27 to the financial statements.

Audit Response

We have reviewed the underlying contracts and share purchase agreements relating to each acquisition to assess whether the basis for 
treatment of the acquisitions is in accordance with the accounting policy and International Financial Reporting Standard 3 – Business 
Combinations. 

We have assessed the carrying value of each material balance at the date of acquisition, and have reviewed management’s assessments 
of the fair value of the assets and liabilities acquired, and in particular, the methodology applied in the valuation of intangible assets 
and goodwill.

Keywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

109

Our procedures included;

•  We reviewed the methodology applied to identify the categories of intangible assets,

•  We evaluated whether the cash flow forecasts used in the valuation are consistent with information approved by the Board and have 
reviewed the historical accuracy of management’s forecasts in order to assess the reliance which can be placed upon management’s 
forecasting,

•  We have challenged the key assumptions such as the growth factors and discount rates by comparing them to relevant market rates and 

historic acquisitions to evaluate whether management had been consistent in its approach to valuations, and

•  We assessed the adequacy of the acquisition disclosures in the Group’s financial statements.

In addition, we have examined the terms of all business combinations to assess whether the fair value of any deferred/contingent 
consideration is treated appropriately in accordance with the group accounting policy and IFRS 3.

We also examined the key post combination employment contracts of former shareholders of the acquired entities, reviewing the substance 
of the transactions and considered whether they have been appropriately accounted for in line with the group accounting policy and the 
requirements of IFRS 3.

2 Valuation of goodwill and intangible assets
Key Audit Matter

As a result of both the current year and prior year acquisitions, the group has amassed significant intangible assets and goodwill balances. 
These balances are material to the financial statements, with goodwill carrying value of €397m (2021: €325m), and intangibles carrying 
value of €73m (2021: €29m). The valuation of goodwill and other intangible assets is significant to our audit due to the fact that the 
impairment test calculations are based on several key assumptions which are estimated by management, and are by nature judgemental. 
Key assumptions include the expected future cash flows for the forecasting period, the discount rates and perpetual growth rate.

The Directors have concluded that there are eight cash generating units (“CGU’s”) in the group, for the purposes of impairment assessment. 

Related Disclosures

Refer to note 2 of the accompanying consolidated financial statements for the accounting policy in relation to business combinations, 
intangible assets and goodwill. In addition, detailed disclosures have been made in relation to the current year business combinations in note 
27 to the financial statements. Detailed disclosures are made in note 11 relating to goodwill and intangible assets. 

Audit Response

We have reviewed the Director’s assessment of the carrying value of goodwill and intangible assets. We have challenged the Directors 
assumptions in relation to CGU identification, cash flow forecasting, discount rates applied, and future growth rates. 

Our procedures included;

•  We have evaluated that the CGU’s identified are the lowest level at which management monitors goodwill and intangible assets, 

•  We have reviewed the accuracy of the cash flow forecasts used, and ensured that these represent those which are reviewed by the Board,

•  We have reviewed and assessed the accuracy of the historical forecasts prepared by the Group, 

•  We have assessed the key estimates and inputs into the discounted cash flow models, including the growth rates assumed, and tested 

these where possible to supporting evidence such as post year end activities, 

•  We have completed sensitivity analyses in relation to the cash flow models and have stress tested all key assumptions used, and

•  We have considered the appropriateness of the disclosures relating to the valuation of goodwill and intangible assets in the financial 

statements. 

3 Revenue Recognition – cut off 
Key Audit Matter

We have assessed revenue recognition under all eight revenue streams individually including the cut off risk of revenue, trade receivables 
and deferred revenue.

Although the majority of the Group’s revenue contracts are non complex in nature, there is a material accrued revenue balance as at 
31 December 2022 of €13.2m (2021: €10m). We focused on this area due to the risk of management manipulation of the timing of revenue 
recognition and the cut off relating to accrued revenue at the year end. 

Related Disclosures

Refer to note 2 of the accompanying consolidated financial statements for the accounting policies of the Group in relation to Revenue 
Recognition. 

Page TitleFinancial statements

110

Independent Auditor’s Report continued
To the members of Keywords Studios plc

Audit Response

We have performed audit procedures to understand the application of the revenue recognition accounting policies and to assess whether 
for each material revenue stream, that revenue has been recognised correctly in accordance with the Group Revenue Recognition policy. 
We have completed a substantive based audit approach across all full scope locations and completed specific audit procedures on a sample 
basis on less significant components of the group.

Our audit work included, but was not restricted to, reviewing a sample of transactions both throughout the year and around the year end, 
to assess that the stage of completion and therefore accrued revenue is reflective of the underlying project status. We have tested these 
transactions to supporting documentation such as sales orders and contracts from customers, project status evidence, and subsequent 
billing. When examining samples of transactions around the year end we have assessed whether the revenue has been recognised in the 
correct period.

Our application of materiality
We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of misstatements. We consider 
materiality to be the magnitude by which misstatements, including omissions in the financial statements, could influence the economic 
decisions of reasonable users that are taken on the basis of the financial statements.

Importantly, misstatements below these levels will not necessarily be evaluated as immaterial as we also take into account the nature of 
identified misstatements, and in particular the circumstances of their occurrence, when evaluating their effect on the financial statements as 
a whole.

We determined materiality for the financial statements as a whole to be €5.7m, which represents 5% of adjusted profit before tax, 8% of 
profit before taxation, and represents approximately 1% of equity. We consider profit before income tax, and adjusted profit before tax, to be 
the most significant determinant of the group’s financial performance used by shareholders and other users and therefore consider this as 
an appropriate basis for materiality. Our materiality is higher than the level we set for the year ended 31 December 2021 (€4.4m), due to the 
increased profits of the group. 

We assessed the parent company’s materiality using a % of net assets as the most appropriate benchmark as the parent company is an 
investment holding Company. However we capped this same level as the group materiality.

Whilst materiality for the financial statements as a whole was €5.7m, each component of the group was audited to a lower level of materiality 
within a range from €3.9m to €3.4m. Audits of these components were performed at a materiality level calculated by reference to a 
proportion of group materiality appropriate to the relative scale of the business concerned.

We agreed with the Audit Committee that we would report to the Committee all individual differences identified during the course of 
our audit in excess of €285,000 (2021: €220,000). We also agreed to report differences below this threshold that, in our view, warranted 
reporting on qualitative grounds.

Other information
The directors are responsible for the other information. The other information comprises the information included in the annual report, other 
than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information 
and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether 
the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears 
to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine 
whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the 
work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the strategic report and the directors’ report for the financial year for which the financial statements are 

prepared is consistent with the financial statements; and

•  the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

Keywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

111

Matters on which we are required to report by exception
In the light of the knowledge and understanding of the group and the parent company and its environment obtained in the course of the 
audit, we have not identified material misstatements in the strategic report or the directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in 
our opinion:

•  adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from 

branches not visited by us; or

•  the parent company financial statements are not in agreement with the accounting records and returns; or

•  certain disclosures of directors’ remuneration specified by law are not made; or 

•  we have not received all the information and explanations we require for our audit.

Responsibilities of directors

As explained more fully in the directors’ responsibilities statement set out on page 106 the directors are responsible for the preparation of 
the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is 
necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s and the parent company’s ability to continue 
as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the 
directors either intend to liquidate the group or the parent company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, 
but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists.

Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the basis of these financial statements.

The objectives of our audit, in respect to fraud, are; to identify and assess the risks of material misstatement of the financial statements 
due to fraud; to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud, through 
designing and implementing appropriate responses; and to respond appropriately to fraud or suspected fraud identified during the audit. 
However, the primary responsibility for the prevention and detection of fraud rests with both those charged with governance of the entity 
and management.

Our approach was as follows:

•  We obtained an understanding of the legal and regulatory frameworks that are applicable to the Group and Company. We determined 
that the most significant which are directly relevant to specific assertions in the financial statements are those related to the reporting 
framework (United Kingdom adopted International Accounting Standards and the Companies Act 2006).

•  We understood how the Group and Company are complying with those legal and regulatory frameworks by making enquiries to 

management and those responsible for legal and compliance procedures and the Company secretary. We corroborated our enquiries 
through our review of board minutes.

•  We assessed the susceptibility of the Group and Company’s financial statements to material misstatement, including how fraud might 
occur by meeting with management from various parts of the business to understand where it is considered there was a susceptibility 
of fraud. We considered the programs and controls that the Group and Company have established to address risks identified, or that 
otherwise prevent, deter and detect fraud; and how senior management monitors those programs and controls. Where the risk was 
considered to be higher, we performed audit procedures to address each identified fraud risk. These procedures included testing manual 
journals and were designed to provide reasonable assurance that the financial statements were free of fraud or error.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: 
https://www.frc.org.uk/auditors/audit-assurance/auditor-s-responsibilities-for-the-audit-of-the-fi/description-of-the-auditor%E2%80%99s-
responsibilities-for. This description forms part of our auditor’s report.

Page TitleFinancial statements

112

Independent Auditor’s Report continued
To the members of Keywords Studios plc

Use of our report
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our 
audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an 
auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other 
than the company and the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Stephen McCallion (Senior Statutory Auditor)

For and on behalf of BDO, Statutory Auditor

Dublin 2, Ireland 

15 March 2023

Keywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

Consolidated statement  

of comprehensive income

113

Consolidated statement of comprehensive income

Revenue from contracts with customers

Cost of sales

Gross profit

Other income

Share-based payments expense

Costs of acquisition and integration

Amortisation of intangible assets

Total of items excluded from adjusted profit measures

Other administration expenses

Administrative expenses

Operating profit

Financing income

Financing cost

Profit before taxation

Taxation

Profit after taxation

Note

4

5

5

23

5

11

6

6

7

Years ended 31 December

2022
€'000

690,718

(423,452)

267,266

1,098

(18,678)

(8,413)

(16,810)

(43,901)

(152,653)

(196,554)

71,810

1,986

(5,814)

67,982

(20,612)

47,370

2021
€'000

512,200

(312,086)

200,114

–

(16,394)

(7,972)

(13,688)

(38,054)

(111,695)

(149,749)

50,365

2,045

(4,427)

47,983

(13,875)

34,108

Other comprehensive income:

Items that will not be reclassified subsequently to profit or loss

Actuarial gain/(loss) on defined benefit plans

20

286

27

Items that may be reclassified subsequently to profit or loss

Exchange gain/(loss) in net investment in foreign operations 

Exchange gain/(loss) on translation of foreign operations

Non-controlling interest; recycled on disposal of subsidiary

Total comprehensive income/(expense)

Profit/(loss) for the period attributable to:

Owners of the parent

Non-controlling interest

Total comprehensive income/(expense) attributable to:

Owners of the parent

Non-controlling interest

Earnings per share

Basic earnings per ordinary share

Diluted earnings per ordinary share

8

8

The notes from page 117 onwards form an integral part of these consolidated financial statements. 

On behalf of the Board 

Bertrand Bodson  

Director 

15 March 2023

Jon Hauck

Director

(7,947)

6,144

162

46,015

47,415

(45)

47,370

46,015

–

46,015

€ cent

61.54

58.86

8,228

14,581

–

56,944

34,175

(67)

34,108

57,011

(67)

56,944

€ cent

45.16

42.98

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Consolidated statement  

of financial position

114

Consolidated statement of financial position

Non-current assets

Intangible assets

Right of use assets

Property, plant and equipment

Deferred tax assets

Investments

Current assets

Cash and cash equivalents

Trade receivables

Other receivables

Corporation tax recoverable

Current liabilities

Trade payables

Other payables

Loans and borrowings

Corporation tax liabilities

Lease liabilities

Net current assets/(liabilities)

Non-current liabilities

Other payables

Employee defined benefit plans

Loans and borrowings

Deferred tax liabilities

Lease liabilities

Net assets

Equity

Share capital

Share capital – to be issued

Share premium

Merger reserve

Foreign exchange reserve

Shares held in Employee Benefit Trust ("EBT")

Share-based payments reserve

Retained earnings

Non-controlling interest

Total equity

Note

11

12

13

21

14

15

16

17

18

19

17

20

18

21

19

22

22

22

22

22

2022
€'000

469,953

37,672

44,784

22,757

175

575,341

81,886

81,563

61,415

6,503

231,367

15,878

139,355

45

22,028

12,414

189,720

41,647

18,308

2,861

6

8,617

30,105

59,897

557,091

924

2,467

47,021

286,655

11,018

–

65,379

143,627

557,091

–

557,091

2021
€'000

353,943

35,991

36,018

21,468

175

447,595

105,710

68,067

49,110

6,764

229,651

11,122

108,423

81

12,635

11,217

143,478

86,173

18,254

3,088

48

13,840

26,418

61,648

472,120

904

2,185

38,549

273,677

12,821

(1,997)

48,193

97,905

472,237

(117)

472,120

The notes from page 117 onwards form an integral part of these consolidated financial statements. The financial statements were approved 
and authorised for issue by the Board on 15 March 2023.

On behalf of the Board

Bertrand Bodson  

Director 

15 March 2023

Jon Hauck

Director

Keywords Studios plc  Annual Report and Accounts 2022 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Consolidated statement  

of changes in equity

115

Consolidated statement of changes in equity

Share 
capital 
– to be 
issued
€'000

Share 
capital
€'000

Share 
premium
€'000

Merger 
reserve
€'000

Foreign 
exchange 
reserve
€'000

Shares 
held in 
EBT
€'000

Share-
based 
payments 
reserve
€'000

Total 
attributable 
to owners 
of parent
€'000

Non-
controlling 
interest
€'000

Retained 
earnings
€'000

Total 
equity
€'000

At 01 January 2021

 879 

 13,047 

 22,951 

 250,276 

(9,988)

(1,997)

 31,799 

 64,318 

371,285

(50)

 371,235 

 – 

 – 

 – 

 – 

 – 

 – 

22,809

 – 

22,809

 – 

 – 

 – 

–

11

–

–

 – 

 – 

 – 

–

–

–

–

–

4,929

398

–

–

–

–

–

–

–

–

–

–

14

(10,862)

10,271

23,401

 – 

 – 

 – 

–

–

–

–

–

 – 

 34,175 

34,175

(67)

 34,108 

 – 

27

22,836

–

22,836

 – 

34,202

 57,011 

(67)

 56,944 

16,394

–

–

–

–

–

–

–

(615)

16,394

4,940

398

(615)

–

22,824

–

–

–

–

–

16,394

4,940

398

(615)

22,824

At 31 December 2021

 904 

 2,185 

 38,549 

 273,677 

12,821

(1,997)

 48,193 

97,905

472,237

(117)

 472,120 

 25 

(10,862)

 15,598 

 23,401 

 – 

 – 

 16,394 

(615)

43,941

–

 43,941 

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(1,803)

 – 

 – 

 – 

 – 

(1,803)

–

–

–

–

–

–

–

47,415

47,415

(45)

 47,370 

–

–

162

162

286

(1,517)

–

(1,517)

 – 

47,701

 45,898 

117

 46,015 

–

14

–

–

6

–

–

–

–

–

5,862

909

–

–

–

–

–

282

1,701

12,978

–

–

–

–

–

–

18,577

1,997

(1,492)

–

–

–

101

–

–

–

–

–

18,577

6,381

1,010

(1,979)

(1,979)

–

14,967

 20 

282

 8,472 

 12,978 

 – 

 1,997 

 17,186 

(1,979)

38,956

–

–

–

–

–

–

–

18,577

6,381

1,010

(1,979)

14,967

 38,956 

 557,091

At 31 December 2022

 924 

 2,467 

 47,021 

 286,655 

11,018

–

 65,379 

 143,627 

557,091

Profit/(loss) for the period

Other comprehensive 
income

Total comprehensive 
income for the period

Contributions by 
and contributions 
to the owners:

Share-based 
payments expense

Share options exercised

Employee Share 
Purchase Plan

Dividends

Acquisition-related 
issuance of shares

Contributions by and 
contributions to the 
owners

Profit/(loss) for the period

Recycled on disposal 
of subsidiary

Other comprehensive 
income

Total comprehensive 
income for the period

Contributions by 
and contributions 
to the owners:

Share-based 
payments expense

Share options exercised

Employee Share 
Purchase Plan

Dividends

Acquisition-related 
issuance of shares

Contributions by 
and contributions 
to the owners

 
 
 
 
 
 
Financial statements

Consolidated statement of cash flows

116

Consolidated statement of cash flows

Cash flows from operating activities

Profit after taxation

Income and expenses not affecting operating cash flows

Depreciation – property, plant and equipment

Depreciation and impairment – right of use assets

Amortisation and impairment of intangible assets

Taxation

Share-based payments expense

Fair value adjustments to contingent consideration

Unwinding of discounted liabilities – deferred consideration 

Unwinding of discounted liabilities – lease liabilities

Interest receivable

Fair value adjustments to employee defined benefit plans

Interest expense 

Unrealised foreign exchange (gain)/loss 

Changes in operating assets and liabilities

Decrease/(increase) in trade receivables

Decrease/(increase) in MMTC and VGTR receivable

Decrease/(increase) in other receivables

(Decrease)/increase in accruals, trade and other payables

Taxation paid

Net cash generated by/(used in) operating activities

Cash flows from investing activities

Current year acquisition of subsidiaries net of cash acquired 

Settlement of deferred liabilities on acquisitions

Acquisition of property, plant and equipment

Investment in intangible assets

Other investment

Interest received

Net cash generated by/(used in) investing activities

Cash flows from financing activities

Cash proceeds, where EBT shares were utilised for the exercise  
of share options

Repayment of loans

Payments of principal on lease liabilities

Interest paid on principal of lease liabilities

Dividends paid

Shares issued for cash

Interest paid

Net cash generated by/(used in) financing activities

Increase/(decrease) in cash and cash equivalents

Exchange gain/(loss) on cash and cash equivalents

Cash and cash equivalents at beginning of the period

Cash and cash equivalents at end of the period

 Note

13

12

11

7

23

5

6

6

6

20

6

27

17

13

11

14 

22

18

6

22

Years ended 31 December

2022  
€’000

47,370

18,365

14,585

16,810

20,612

18,678

2,282

2,922

969

(309)

514

1,261

766

97,455

(11,771)

(3,591)

(6,457)

18,785

(3,034)

(17,505)

124,286

(87,494)

(25,800)

(27,007)

(501)

–

309

2021  
€’000

34,108

11,661

10,473

13,688

13,875

16,394

5,567

1,882

985

(62)

419

1,040

583

76,505

(15,117)

(4,502)

3,341

20,158

3,880

(23,948)

90,545

(48,697)

(14,393)

(19,360)

(315)

(175)

62

(140,493)

(82,878)

505

(79)

(11,361)

(969)

(1,979)

6,785

(828)

(7,926)

(24,133)

309

105,710

81,886

–

(80)

(9,953)

(985)

(615)

5,338

(1,753)

(8,048)

(381)

3,021

103,070

105,710

Keywords Studios plc  Annual Report and Accounts 2022 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Notes forming part of the  

consolidated financial statements

117

Notes forming part of the consolidated financial statements 

1  Basis of Preparation
Keywords Studios plc (the “Company”) is a company incorporated in the United Kingdom. The consolidated financial statements include the 
financial statements of the Company and its subsidiaries (the “Group”) made up to 31 December 2022. 

The consolidated financial statements have been prepared in accordance with UK-adopted international accounting standards, and in 
conformity with the requirements of the Companies Act 2006.

Unless otherwise stated, the financial statements have been prepared in thousands (’000) and the financial statements are presented in euro 
(€) which is the functional currency of the Company.

Going Concern Basis of Accounting

After making enquiries, the Directors consider it appropriate to continue to adopt the going concern basis in preparing the Consolidated and 
Company financial statements. In doing so, the Directors have considered the following:

•  The net cash position of the Group;

•  The strong cash flow performance of the Group through the year;

•  The continued demand for the Group’s services;

•  The ability to operate most of its services in a work from home model where studios are temporarily closed;

•  The historical resilience of the broader video games industry in times of economic downturn; and

•  The ability of the Group to flex its cost base in response to a reduction in trading activity. 

The Directors have also considered the Group’s strong liquidity position with net cash of €81.8m as at 31 December 2022, and committed 
undrawn facilities of €150m under the Revolving Credit Facility (“RCF”).

The Directors have applied downside sensitivities to the Group’s cash flow projections to assess the Group’s resilience to adverse outcomes. 
This assessment included a reasonable worst-case scenario in which the Group's principal risks manifest to a severe but plausible level. 
Even under the most severe case, the Group would have sufficient liquidity and remain within its banking covenants. The Directors have a 
reasonable expectation that the Company and the Group have adequate resources to continue to operate and meet liabilities as they fall due 
for the foreseeable future, a period considered to be at least twelve months from the date of these financial statements and therefore the 
going concern basis of preparation continues to be appropriate.

New Standards, Interpretations and Amendments effective 01 January 2022

A number of new amendments and interpretations to accounting standards are effective from 01 January 2022 including:

•  Onerous Contracts – Cost of Fulfilling a Contract – amendments to IAS 37;

•  Property, Plant and Equipment: Proceeds before Intended Use – amendments to IAS 16;

•  Annual Improvements to IFRS Standards 2018-2020 – amendments to IFRS 1, IFRS 9, IFRS 16 and IAS 41; and

•  References to Conceptual Framework – amendments to IFRS 3.

These amendments and interpretations have not resulted in any Group accounting policy changes, and have not had a material effect on the 
Group’s financial statements. 

Other accounting pronouncements which have become effective from 01 January 2022 have not had a material impact on the Group.

New Standards, Interpretations and Amendments not yet effective

There are a number of standards, amendments to standards, and interpretations which have been issued by the IASB that are effective in 
future accounting periods that the Group has decided not to adopt early.

The following amendments effective for the period beginning 01 January 2023 are expected to be impactful on the Group moving forward:

•  Disclosure of Accounting Policies (Amendments to IAS 1 and IFRS Practice Statement 2): These amendments relate to the application of 
materiality in relation to the disclosure of accounting policies, requiring companies to disclose their material accounting policies rather 
than their significant accounting policies, clarifying that accounting policies related to immaterial transactions, other events or conditions 
are themselves immaterial and as such need not be disclosed; and clarifying that not all accounting policies that relate to material 
transactions, other events or conditions are themselves material to a company’s financial statements. The Board will consider these 
amendments in the context of the 2023 Annual Report. 

•  Deferred Tax related to Assets and Liabilities arising from a Single Transaction (Amendments to IAS 12): Amendments effective 01 January 
2023, narrow the scope of the initial recognition exemption so that it does not apply to transactions that give rise to equal and offsetting 
temporary differences e.g. Right of use assets and Lease liabilities. As a result in 2023, deferred tax assets and liabilities associated with 
leases will need to be recognised gross from the beginning of the earliest comparative period presented, with any cumulative effect 
recognised as an adjustment to retained earnings or other components of equity at that date. The estimated impact of adoption based on 
the carrying value of Right of use assets and Lease liabilities at 31 December 2022 would result in additional Deferred tax assets of €9.6m 
and Deferred tax liabilities of €8.4m being recognised. 

Financial statements

118

1  Basis of Preparation continued
Other amendments effective for the period beginning 01 January 2023: 

•  Classification of Liabilities as Current or Non-current – Amendments to IAS 1;

•  Definition of Accounting Estimate – Amendments to IAS 8.

The Group does not expect these other amendments, or any other standards issued by the IASB but not yet effective, to have a material 
impact on the Group.

2  Significant Accounting Policies
Basis of Consolidation

Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an investee if all three of the following 
elements are present: power over the investee, exposure to variable returns from the investee, and the ability of the investor to use its power 
to affect those variable returns. Control is reassessed whenever facts and circumstances indicate that there may be a change in any of these 
elements of control.

De facto control exists in situations where the Company has the practical ability to direct the relevant activities of the investee without 
holding the majority of the voting rights. In determining whether de facto control exists, the Company considers all relevant facts and 
circumstances, including:

•  The size of the Company’s voting rights relative to both the size and dispersion of other parties who hold voting rights;

•  Substantive potential voting rights held by the Company and by other parties;

•  Other contractual arrangements; and

•  Historic patterns in voting attendance.

The consolidated financial statements present the results of the Company and its subsidiaries (“the Group”) as if they formed a single entity. 
Intercompany transactions and balances between Group companies are eliminated in full.

Business Combinations

The consolidated financial statements incorporate the results of business combinations using the purchase method. The results of acquired 
operations are included in the consolidated financial statements from the date on which control is obtained. They are consolidated until the 
date on which control ceases. In the Consolidated statement of financial position, the acquired identifiable assets, liabilities and contingent 
liabilities are initially recognised at their fair values at the acquisition date. If the initial accounting for a business combination is incomplete by 
the end of the reporting period in which the combination occurs, the Group reports provisional amounts for the items for which the valuation 
of the fair value of assets and liabilities acquired is still in progress. Those provisional amounts are adjusted when additional information is 
obtained about facts and circumstances which would have affected the amounts recognised as of that date, and any adjustments to the 
provisional values allocated to the consideration, identifiable assets or liabilities (and contingent liabilities, if relevant) are made within the 
measurement period, a period of no more than one year from the acquisition date. 

Any contingent consideration payable is recognised at fair value at the acquisition date and is split between current liabilities and long-term 
liabilities depending on when it is due. The fair value of contingent consideration at acquisition date is arrived at through discounting the 
expected payment (based on scenario modelling) to present value. In general, in order for contingent consideration to become payable, 
pre-defined profit and/or revenue targets must be exceeded. At each balance sheet date, the fair value of the contingent consideration 
is revalued, with the expected pay-out determined separately in respect of each individual acquisition and any change recognised in the 
statement of comprehensive income. 

For deferred consideration which is to be provided for by the issue of a fixed number of shares at a future defined date, where there is no 
obligation on Keywords to offer a variable number of shares, the deferred consideration is classified as an equity arrangement and the value 
of the shares is fixed at the date of the acquisition. Deferred consideration may also be in the form of cash consideration payable at a future 
defined date. Such consideration is recognised at fair value at the acquisition date and is split between current liabilities and non-current 
liabilities depending on when it is due.

Intangible Assets

The Group’s Intangible Assets comprise Goodwill, Customer Relationships and Other Intangible Assets.

Goodwill

Goodwill represents the excess of the cost of a business combination over the total acquisition date fair value of the identifiable assets, 
liabilities and contingent liabilities acquired. The cost comprises the fair value of assets given, liabilities assumed and equity instruments 
issued, plus the amount of any non-controlling interests in the acquiree plus, if the business combination is achieved in stages, the fair value 
of the existing equity interest in the acquiree. Contingent consideration is included at fair value on the acquisition date and, in the case of 
contingent consideration classified as a financial liability, re-measured subsequently through the profit and loss. Acquisition-related costs are 
recognised immediately as an expense in the periods in which the costs are incurred and the services are received. Goodwill is capitalised as 
an intangible asset with any impairment in carrying value being charged to the Consolidated statement of comprehensive income.

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

119

Customer Relationships

Intangible assets, separately identified from goodwill acquired as part of a business combination (mainly Customer Relationships), are initially 
stated at fair value. The fair value attributed is determined by discounting the expected future cash flows generated from the net margin of 
the business from the main customers taken on at acquisition. The assets are amortised on a straight-line basis (to administration expenses) 
over their useful economic lives (typically five years is deemed appropriate, however, this is re-examined for each acquisition).

Other Intangible Assets

Other intangible assets include Intellectual Property and Music Licences, both acquired and internally developed. Other intangible assets 
are recognised as assets where it is probable that the use of the asset will generate future economic benefits and where the costs of the 
asset can be determined reliably. Other intangible assets that are acquired by the Group are stated at cost less accumulated amortisation 
(see below) and impairment losses, if any. Subsequent expenditures on capitalised intangible assets are capitalised only when they increase 
the future economic benefits embodied in the specific assets to which they relate. All other expenditure is expensed as incurred. Other 
intangible assets with definite useful lives are amortised from the date they are available for use on a straight-line basis over their useful 
lives, being the estimated period over which the Group will use the assets. Residual amounts, useful lives and the amortisation methods are 
reviewed at the end of every accounting period.

Development costs are capitalised as an intangible asset if all of the following criteria are met:

•  The technical feasibility of completing the intangible asset so that it will be available for use or sale; 

•  The intention to complete the intangible asset and use or sell it;

•  The ability to use or sell the intangible asset; 

•  The asset will generate probable future economic benefits and demonstrate the existence of a market or the usefulness of  

the intangible asset if it is to be used internally; 

•  The availability of adequate technical, financial and other resources to complete the development and to use or sell it; and

•  The ability to measure reliably the expenditure attributable to the intangible asset during its development. 

Following initial recognition of the development expenditure as an intangible asset, the cost model is applied requiring the intangible asset to 
be carried at cost, less any accumulated amortisation and accumulated impairment losses. The intangible asset is amortised on a straight-line 
basis over the period of its expected benefit, starting from the date of full commercial use of the product. During the period of development, 
the asset is tested for impairment annually. If specific events indicate that impairment of an item of intangible asset may have taken place, 
the item’s recoverability is assessed by comparing its carrying amount with its recoverable amount. The recoverable amount is the higher of 
the fair value net of disposal costs and the value in use.

Impairment

Impairment tests on goodwill and other intangible assets with indefinite useful economic lives are undertaken annually at the financial year 
end. Other non-financial assets are subject to impairment tests whenever events or changes in circumstances indicate that their carrying 
amount may not be recoverable. Where the carrying value of an asset exceeds its recoverable amount (i.e. the higher of value in use and fair 
value less costs to sell), the asset is written down accordingly.

Where it is not possible to estimate the recoverable amount of an individual asset, the impairment test is carried out on the smallest group of 
assets to which it belongs for which there are separately identifiable cash flows: its cash generating units (“CGUs”). Goodwill is allocated on 
initial recognition to each of the Group’s CGUs that are expected to benefit from a business combination that gives rise to the goodwill. 

Impairment charges are included in profit or loss, except to the extent they reverse gains previously recognised in other comprehensive 
income. An impairment loss recognised for goodwill is not reversed.

Investments

Investments are held at cost where the Group does not have control and is not able to exercise significant influence over the investee.

Cash and Cash Equivalents

For the purpose of presentation in the Statements of financial position and in the Statements of cash flows, cash and cash equivalents 
include cash on hand and on-call deposits with financial institutions. 

Foreign Currency

The consolidated financial statements are presented in euro, which is the presentation currency of the Group and the functional currency of 
the Parent Company. 

Transactions entered into by Group entities in a currency other than the currency of the primary economic environment in which they 
operate (their “functional currency”) are recorded at the rates ruling when the transactions occur. Foreign currency monetary assets and 
liabilities are translated at the rates ruling at the reporting date. Exchange differences arising on the retranslation of unsettled monetary 
assets and liabilities are recognised immediately in profit or loss.

Page TitleFinancial statements

120

2  Significant Accounting Policies continued
On consolidation, the results of overseas operations are translated into euro at rates approximating when the transactions took place. All 
assets and liabilities of overseas operations, including goodwill arising on the acquisition of those operations, are translated at the rate 
ruling at the reporting date. Exchange differences arising on translating the opening net assets at opening rate and the results of overseas 
operations at actual rate are recognised in other comprehensive income and accumulated in the foreign exchange reserve.

Exchange differences recognised in profit or loss in Group entities’ separate financial statements on the translation of long-term items 
forming part of the Group’s net investment in the overseas operation concerned are classified to other comprehensive income and 
accumulated in the foreign exchange reserve on consolidation. On disposal of a foreign operation, the cumulative exchange differences 
recognised in the foreign exchange reserve relating to that operation up to the date of disposal are transferred to the consolidated 
statement of comprehensive income as part of the profit or loss on disposal. 

Revenue from Contracts with Customers

Contracts are typically for services, performing agreed-upon tasks for a customer and can be time-and-materials or milestone-based. Most 
contracts are short term in duration (generally less than one month); however, milestone-based contracts can be longer term and extend to 
several months (or in some cases over a year). Where there are multiple performance obligations outlined in a contract, each performance 
obligation is separately assessed, the transaction price is allocated to each obligation, and related revenues are recognised as services 
or assets are transferred to the customer. Performance obligations are typically satisfied over time, as the majority of contracts meet the 
criteria outlined in IFRS 15 paragraph 35 (a) and (c).

Due to the nature of the services provided and the competitive nature of the market, contracts generally allocate specific transaction prices 
to separate performance obligations. Individual services or individual milestones generally involve extensive commercial negotiation to arrive 
at the specific agreed-upon tasks, and the related pricing outlined in the contract. Such negotiations extend further for milestone-based 
contracts to also include the criteria involved in the periodic and regular process of milestone acceptance by the customer. Such criteria may 
involve qualitative, as well as quantitative, measures and judgements.

In measuring progress towards complete satisfaction of performance obligations, the input method is considered to be the most appropriate 
method to depict the underlying nature of the contracts with customers, the interactive way the service is delivered and projects are 
managed with the customer. For time-and-materials contracts, other than tracking and valuing time expended, significant judgement is not 
normally involved. For milestone-based contracts, progress is generally measured based on the proportion of contract costs incurred at the 
balance sheet date (e.g. worked days), relative to the total estimated costs of the contract, involving estimates of the cost to completion 
etc. Added to this, significant judgement can be involved in measuring progress towards customer acceptance of the milestone. Significant 
judgement may also be involved where circumstances arise that may change the original estimates of revenues, costs or extent of progress 
towards complete satisfaction of the performance obligations. In such circumstances estimates are revised. These revisions may result in 
increases or decreases in revenue or costs and are reflected in income in the period in which the circumstances that give rise to the revision 
became known. When the outcome of a contract cannot be measured reliably, contract revenue is recognised only to the extent that 
milestones have been accepted by the customer. Contract costs are recognised as incurred. When it is probable that total contract costs will 
exceed total contract revenue, the expected loss is recognised immediately.

Revenue recognised represents the consideration received or receivable, net of sales taxes, rebates discounts and after eliminating 
intercompany sales. Revenue is recognised only where it is probable that consideration will be received. Where consideration is received and 
the related revenue has not been recognised, the consideration received is recognised as a contract liability (Deferred Revenue), until either 
revenue is recognised or the consideration is refunded. 

Revenue is derived from eight main service groupings:

•  Art Creation – Art Creation services relate to the production of graphical art assets for inclusion in the video game, including concept art 
creation along with 2D and 3D art asset production and animation. Contracts can be either time-and-materials based or milestone-based, 
with performance obligations satisfied over time. Contracts are generally short term in duration; however, for longer contracts the input 
method is used to measure progress (e.g. worked days relative to the total expected inputs). Time-and-materials based contract revenue 
is recognised as the related services are rendered. For milestone-based contracts where progress can be measured reliably towards 
complete satisfaction of the performance obligation, revenue is recognised using the input method to measure progress. Where progress 
cannot be measured reliably, revenue is recognised on milestone acceptance.

•  Marketing – Marketing services include game trailers, marketing art and materials, PR and full brand campaign strategies. Contracts 

can be either time-and-materials based or milestone-based, with performance obligations satisfied over time. Contracts are generally 
short term in duration; however, for longer contracts the input method is used to measure progress. Time-and-materials based contract 
revenue is recognised as the related services are rendered. For milestone-based contracts where progress can be measured reliably 
towards complete satisfaction of the performance obligation, revenue is recognised using the input method to measure progress. Where 
progress cannot be measured reliably, revenue is recognised on milestone acceptance.

•  Game Development – Game Development relates to software engineering services which are integrated with client processes to develop 
video games. Contracts can be either time-and-materials based or milestone-based, with performance obligations satisfied over time. 
Contracts are generally longer term in duration. Time-and-materials based contract revenue is recognised as the related services are 
rendered. For milestone-based contracts where progress can be measured reliably towards complete satisfaction of the performance 
obligation, revenue is recognised using the input method to measure progress. Where progress cannot be measured reliably, revenue is 
recognised on milestone acceptance.

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

121

•  Audio – Audio services relate to the audio production process for computer games and includes script translation, actor selection 

and talent management through pre-production, audio direction, recording, and post-production, including native language quality 
assurance of the recordings. Audio contracts may also involve music licensing or selling music soundtracks. Audio service contracts are 
typically milestone-based, with performance obligations satisfied over time. Audio services contracts are generally short term in duration; 
however, for longer contracts where progress towards complete satisfaction of the performance obligation can be measured reliably, 
revenue is recognised using the input method to measure progress. Where progress cannot be measured reliably, audio services revenue 
is recognised on milestone acceptance. Music licensing and music soundtracks performance obligations are assessed separately, and 
related revenue is recognised on licence inception and on delivery of the soundtracks, respectively. 

•  Functional Testing – Functional Testing relates to quality assurance services provided to game producers to ensure games function as 

required. Contracts are typically time-and-materials based and performance obligations are satisfied over time. Contracts are generally 
short term in duration. Revenue is recognised as the related services are rendered.

•  Localization – Localization services relate to translation and cultural adaptation of in-game text and audio scripts across multiple game 
platforms and genres. Contracts are typically time-and-materials based and performance obligations are satisfied over time. Contracts 
are generally short term in duration; however, for longer contracts the input method is used to measure progress. Localization contracts 
may also involve licensing translation software as a service. Such revenue is assessed separately. Revenue is recognised as the related 
services are rendered.

•  Localization Testing – Localization Testing involves testing the linguistic correctness and cultural acceptability of computer games. 

Contracts are typically time-and-materials based and performance obligations are satisfied over time. Contracts are generally short term 
in duration. Revenue is recognised as the related services are rendered.

•  Player Support – Player Support relates to the live operations support services such as community management, player support and 

associated services provided to producers of games to ensure that consumers have a positive user experience. Contracts are typically 
time-and-materials based and performance obligations are satisfied over time. Contracts are generally long term in duration. Player 
Support contracts may also involve digital support platform software as a service. Revenue is recognised as the related services are 
rendered.

Multimedia Tax Credits/Video Game Tax Relief

The multimedia tax credits (“MMTC”) received in Canada and video games tax relief (“VGTR”) in the UK are tax credits related to staff costs. 
Tax credits are recognised as income over the periods necessary to match the credit on a systematic basis with the costs that it is intended 
to compensate. Thus, credits are taken as a deduction against direct costs each period, but typically paid in the following financial year 
once the claims have been submitted and agreed. The nature of the grants is such that they are not dependent on taxable profits, and are 
recognised (under IAS 20), at their fair value when there is a reasonable assurance that the grant will be received and all attaching conditions 
have been complied with. 

Share-based Payments

The Company issues equity-settled share-based payments to certain employees and Directors under a Share Option Scheme and a Long-Term 
Incentive Plan (“LTIP”). Conditional awards under the rules of the LTIP Plan (“Salary Shares”) are also issued to certain employees and Directors.

The fair value determined at the grant date is expensed on a straight-line basis over the vesting period. Other than continuous service, grants 
do not have non-market-based vesting conditions. At each reporting date the Company adjusts for unvested forfeitures and the impact is 
recognised in profit or loss, with a corresponding adjustment to equity reserves. The Company has no legal or constructive obligation to 
repurchase or settle the options in cash.

Additional employer costs, including social security taxes, in respect of options and awards are expensed over the vesting period with a 
corresponding liability recognised. The liability recognised depends on the number of options that are expected to be exercised, and the 
liability is adjusted by reference to the fair value of the options at the end of each reporting period.

Where share-based payments are issued to employees of subsidiary companies, the annual cost of the options are recharged to the 
subsidiary company through an inter-company recharge.

Employee Share Purchase Plan 

In 2021, the Group introduced an Employee Share Purchase Plan (“ESPP”). The ESPP allows individual employees the possibility to save up 
to €500 monthly and acquire KWS shares discounted by 10% on the market price at the date of purchase. The plan has bi-annual purchase 
periods, with share-based benefits expensed within the period. 

Page TitleFinancial statements

122

2  Significant Accounting Policies continued
Share Option Plan

These are measured at fair value on the grant date using a Black-Scholes option pricing model which calculates the fair value of an option 
by using the vesting period, the expected volatility of the share price, the current share price, the exercise price and the risk-free interest 
rate. The fair value of the option is amortised over the vesting period, with one-third of the options vesting after two years, one-third after 
three years, and the balance vesting after four years. The only vesting condition is continuous service. There is no requirement to revalue the 
option at any subsequent date. 

LTIP

The exercise of LTIP awards is subject to the Company's share price (stock symbol: KWS) performance versus the designated Share Index 
in terms of shareholder return over a three-year period. For the awards granted up to 2015, one-third of the share options vested if the 
Company exceeded the Total Shareholder Returns (“TSR”) of the Numis Small Cap Index (excluding Investment Trusts) by 10%, two-thirds if 
the TSR exceeded the Index by 20% and full vesting if the TSR exceeded the Index by 30%. This was amended for the 2016 and 2017 awards 
to 100% vesting if the shareholder return exceeds the Index by 45%, and a prorated return between 10% if the TSR matches the Index, to 
100% if the TSR exceeds the Index by 45%. The scheme was further amended in 2018 to 100% vesting if the TSR exceeds the Index by 20%, 
and a prorated return between 10% and 100% if the TSR exceeds the Index by between 0% and 20%. In 2019, the benchmark Index was 
amended for future grants to be the FTSE Small Cap Index, with the same performance conditions as 2018. In 2021, the benchmark Index was 
amended to be the FTSE250 Index (excluding investment trusts) and threshold vesting (25% of the award) will be earned for TSR in line with 
the Index and full vesting will be earned for exceeding the Index TSR by 20% over the performance period. A prorated return will be earned 
between 25% and 100% if the TSR exceeds the Index by between 0% and 20%.

These are measured at fair value, taking into account market vesting conditions but not non-market vesting conditions, at the date of grant, 
measured by using the Monte Carlo binomial model. 

Salary Shares

Salary shares are measured at fair value on the grant date. As the only vesting condition is continuous service, the fair value of the shares is 
amortised over the vesting period.

Dividend Distribution

Final dividends are recorded in the Group’s financial statements in the period in which they are approved by the Group’s shareholders. Interim 
dividends are recognised when paid.

Income Taxes and Deferred Taxation

Provision for income taxes is calculated in accordance with the tax legislations and applicable tax rates in force at the reporting date in the 
countries in which the Group companies have been incorporated. 

Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the consolidated statement of financial 
position differs from its tax base, except for differences arising on:

•  The initial recognition of an asset or liability in a transaction which is not a business combination and at the time of the transaction affects 

neither accounting or taxable profit; and

• 

Investments in subsidiaries and jointly controlled entities where the Group is able to control the timing of the reversal of the difference 
and it is probable that the difference will not reverse in the foreseeable future.

The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted by the reporting date and 
are expected to apply when the deferred tax liabilities/(assets) are settled/(recovered).

Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax assets and liabilities and the 
deferred tax assets and liabilities relate to taxes levied by the same tax authority on either:

•  The same taxable Group company; or

•  Different Group entities which intend either to settle current tax assets and liabilities on a net basis, or to realise the assets and settle the 
liabilities simultaneously, in each future period in which significant amounts of deferred tax assets or liabilities are expected to be settled 
or recovered. 

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

123

Property, Plant and Equipment

Property, plant and equipment comprise computers, leasehold improvements, and office furniture and equipment, and are stated at cost 
less accumulated depreciation. Carrying amounts are reviewed for impairment whenever events or changes in circumstances indicate that 
their carrying amount may not be recoverable. Where the carrying amount of an asset is greater than its estimated recoverable amount, it is 
written down immediately to its recoverable amount.

Property, plant and equipment acquired through business combinations are valued at fair value on the date of acquisition. 

Depreciation is calculated to write off the cost of fixed assets on a straight-line basis over the expected useful lives of the assets concerned. 
The principal annual rates used for this purpose are:

Computers and software

Office furniture and equipment

3–5 years

10 years

Leasehold improvements

over the length of the lease

Gains and losses on disposals are determined by comparing proceeds with carrying amount and are included in the Consolidated statement 
of comprehensive income.

Financial Assets

The Group’s most significant financial assets comprise trade and other receivables and cash and cash equivalents in the Consolidated 
statement of financial position, whereas the Company’s most significant financial assets comprise inter-group receivables. 

Trade Receivables 

Trade receivables, which principally represent amounts due from customers, are recognised at amortised cost as they meet the IFRS 9 
classification test of being held to collect, and the cash flow characteristics represent solely payments of principal and interest. The Group’s 
impairment methodology is in line with the requirements of IFRS 9. The simplified approach to providing for expected credit losses has been 
applied to trade receivables, which requires the use of a lifetime expected loss provision.

Cash and Cash Equivalents

Cash and cash equivalents comprise cash in hand, deposits held on call with banks and other short-term highly liquid investments. Where 
cash is on deposit with maturity dates greater than three months, it is disclosed as short-term investments.

Accrued Income from Contracts with Customers 

Accrued income from contracts with customers, arising from Revenue from contracts with customers, is recognised in accordance with our 
Revenue Recognition policy, as discussed separately in this note. The Group applies the simplified approach to assessing expected credit 
losses in relation to such assets, as their maturities are less than twelve months. Based upon the recoverability of contract assets at year end, 
no significant expected credit loss provision has been applied. 

Share Capital

Financial instruments issued by the Group are treated as equity only to the extent that they do not meet the definition of a financial liability. 
The Group’s ordinary shares are classified as equity instruments.

Financial Liabilities

Contingent consideration is initially recognised at fair value and subsequently re-measured through the profit and loss. Trade payables, bank 
borrowings and other monetary liabilities are initially recognised at fair value and subsequently carried at amortised cost using the effective 
interest rate method.

Leased Assets

A lease is defined as "a contract, or part of a contract, that conveys the right to use an asset (the underlying asset) for a period of time in 
exchange for consideration". 

At lease commencement date, the Group recognises a right of use asset and a lease liability on the balance sheet. The right of use asset 
is measured at cost, which is made up of the initial measurement of the lease liability, any initial direct costs incurred by the Group, an 
estimate of any costs to dismantle and remove the asset at the end of the lease, and any lease payments made in advance of the lease 
commencement date (net of any incentives received).

The Group depreciates the right of use assets on a straight-line basis from the lease commencement date to the earlier of the end of the 
useful life of the right of use asset or the end of the lease term. The Group also assesses the right of use asset for impairment when such 
indicators exist. At the commencement date, the Group measures the lease liability at the present value of the lease payments unpaid at that 
date, discounted using the interest rate implicit in the lease if that rate is readily available or at the Group’s incremental borrowing rate. 

Page TitleFinancial statements

124

2  Significant Accounting Policies continued
Lease payments included in the measurement of the lease liability are made up of fixed payments (including in-substance fixed), variable 
payments based on an index or rate, amounts expected to be payable under a residual value guarantee, and payments arising from purchase 
and extension options reasonably certain to be exercised.

Subsequent to initial measurement, the liability will be reduced for payments made and increased for interest. It is remeasured to reflect 
any reassessment or modification, or if there are changes to in-substance fixed payments. When the lease liability is remeasured, the 
corresponding adjustment is reflected in the right of use asset, or profit and loss if the right of use asset is already reduced to zero. 

The Group has elected to account for short-term leases and leases of low-value assets using the practical expedients. Instead of recognising 
a right of use asset and lease liability, the payments in relation to these are recognised as an expense in profit or loss on a straight-line basis 
over the lease term.

The Group has applied judgement to determine the lease term for contracts in which it is a lessee that include renewal options. The 
assessment of whether the Group is reasonably certain to exercise such options impacts the lease term, which significantly affects the lease 
liabilities and right of use assets recognised. 

Employee Benefit Trust

Ordinary shares purchased by the Employee Benefit Trust on behalf of the parent company under the Terms of the Share Option Plan 
are deducted from equity on the face of the Consolidated statement of financial position. No gain or loss is recognised in relation to the 
purchase, sale, issue or cancellation of the parent company’s ordinary shares.

3  Critical Accounting Estimates and Judgements
The Group makes certain estimates and assumptions regarding the future. Estimates and judgements are continually evaluated based on 
historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. 
In the future, actual experience may differ from these estimates and assumptions. 

Judgements

The judgements, apart from those involving estimations, that management have made in the process of applying the Group’s accounting 
policies and that have the most significant effect on the amounts recognised in the financial statements, are outlined below.

•  Group

 – Functional Currency: The Directors have considered the requirements of IAS 21 in determining the currency that most faithfully 

represents the economic effects of the underlying transactions, events and conditions to determine the functional currency. Detailed 
consideration has been given to both the Primary and Secondary Indicators in forming this conclusion. The Primary Indicators relate to 
revenues, regulation, competitive forces and costs, while the Secondary Indicators are primarily concerned with financing the business 
and the currency in which receipts from operating activities are usually retained. With a mix of currencies dominating the indicators, 
there is no clear single currency that influences the Group; however, the euro remains marginally the most dominant when all factors 
are considered. Therefore, the Directors consider the euro as the currency that most faithfully represents the economic effects of the 
underlying transactions, events and conditions. 

 – Business Combinations (Customer relationships): When acquiring a business, the Group is required to identify and recognise 

intangible assets, the determination of which requires a significant degree of judgement. Acquisitions may also result in intangible 
benefits being brought into the Group, some of which qualify for recognition as intangible assets while other such benefits do not 
meet the recognition requirements of IFRS and therefore form part of goodwill. Customer relationships are recognised as separate 
assets where revenues are recurring in nature and material revenues have been generated with the customer for a continuous period 
of three years. For the Game Development service line, the key asset acquired is typically “know-how”, an asset that is not readily 
measurable and thus intrinsically linked to goodwill. Relationships are typically fixed term contract based rather than relationship 
based. Therefore, neither customer contracts nor customer relationships are typically recognised on the acquisition of a Game 
Development business.

 – IFRS 16 Leases: The Group has determined that the Group’s incremental borrowing rate is the appropriate rate to use to discount 
lease liabilities. The Group has applied judgement to determine the lease term for contracts in which it is a lessee that include 
renewal options. The assessment of whether the Group is reasonably certain to exercise such options impacts the lease term, which 
significantly affects the lease liabilities and right of use assets recognised. 

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

125

 – Business Combinations (put and call options over Non-controlling interest): The Group acquired an 85% interest in Tantalus in March 
2021, with the sellers retaining a minority shareholding. The shareholder agreement (signed with the purchase agreement) includes 
put and call options (“the Forward”) that require the sellers to sell, or require the Group to buy, the remaining 15% shareholding in 
three years using a pre-determined valuation methodology linked to post-acquisition performance. IFRS 3 does not provide specific 
guidance on how such contracts should be accounted for in a business combination. The Board determined, taking into consideration 
all the contracts’ terms and conditions, that the impact of the Forward put the Group in a similar position as if the Group had acquired 
a 100% interest in the subsidiary on the acquisition date, with deferred contingent consideration payable at a future date. In doing 
so, the Board considered whether the risks and rewards of ownership reside with the Non-controlling interest or had effectively 
transferred to the Group, and concluded that the Non-controlling interest arising on the acquisition had been extinguished by a 
combination of the Forward and other conditions in the agreements. Therefore, the Group has accounted for the acquisition as if a 
100% interest was acquired on acquisition, accounting for the initial investment and the Forward as a single linked transaction in which 
100% control is gained, with the Forward recognised at fair value, as a financial liability within Deferred and contingent consideration 
(note 17), and no Non-controlling interest recognised on the acquisition. Any subsequent re-measurement required due to changes in 
the fair value of the liability will be recognised in the Consolidated statement of comprehensive income.

 – Operating Segments: While previously it was considered that the Group’s activity, as a single-source supplier of services to the 

gaming industry, constituted one operating and reporting segment (as defined under IFRS 8 Operating Segments), following on recent 
executive and organisational changes, the Board consider it more meaningful to present information by segment aligning to the new 
organisational and reporting structures:

  Create – Game Development and Art Creation;

  Globalize – Functional Testing, Localization Testing, Audio and Localization; and

  Engage – Marketing and Player Support.

The Operating segments are reported in note 4, in a manner consistent with the new internal organisational and management 
structure, and the internal reporting information provided to the Chief Operating Decision Maker (“CODM”) who is responsible 
for allocating resources and assessing performance of the operating segments. The CODM has been identified as the executive 
management team made up of the Chief Executive Officer and the Chief Financial Officer. As a corollary, the Board also considered 
how the change in segmental reporting impacted the Group’s cash generating units (“CGUs”). CGUs represent the lowest level at 
which goodwill is monitored for internal management purposes and are not larger than the operating segments determined in 
accordance with IFRS 8. While previously the Group was considered to have one CGU, the change in segmental reporting requires 
the Group’s CGUs to be reconsidered. The Board determined that monitoring goodwill for impairment at the line of business level 
(i.e. Art Creation, Game Development etc.) would be the most appropriate (see note 11). 

 – Goodwill: Goodwill is required to be tested for impairment at least annually or more frequently if changes in circumstances or the 
occurrence of events indicating potential impairment exist. The Group uses the present value of future cash flows to determine 
recoverable amounts. In calculating the value in use, significant judgement and estimation is required in forecasting cash flows of 
CGUs, in determining terminal growth values and in selecting an appropriate discount rate.

Estimates and Assumptions

The Group makes certain estimates and assumptions regarding the future. Estimates and judgements are continually evaluated based on 
historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. 
In the future, actual experience may differ from these estimates and assumptions. 

A number of areas requiring the use of estimates and critical judgements impact the Group’s earnings and financial position. These include 
revenue recognition, the computation of income taxes, the value of goodwill and intangible assets arising on acquisitions, the valuation 
of multimedia tax credits/video game tax relief, leasing and the valuation of defined retirement benefits. The Directors consider that no 
reasonably possible changes to any of the assumptions used in the estimates would in the view of the Directors give rise to significant risk of 
a material adjustment to the carrying value of the associated balances in the subsequent financial year. 

Page TitleFinancial statements

126

4  Segmental Analysis and Revenue from Contracts with Customers 
Segmental Analysis* 

Revenue from external customers

Create

Globalize

Engage

Segment operating profit

Create

Globalize

Engage

Reconciliation of Segment operating profit

Adjusted EBITDA^

Share-based payments expense

Costs of acquisition and integration

Non-controlling interest

Other income

Amortisation of intangible assets

Depreciation – property plant and equipment

Depreciation and impairment – right of use assets

Bank charges

Operating profit

Financing income

Financing cost

Profit before taxation

2022 
 €'000

275,570

300,875

114,273

690,718

69,748

61,577

15,576

146,901

146,901

(18,678)

(8,413)

–

1,098

(16,810)

(18,365)

(14,585)

662

71,810

1,986

(5,814)

67,982

2021 
 €'000

188,178

231,901

92,121

512,200

49,730

47,383

12,987

110,100

110,100

(16,394)

(7,972)

(67)

–

(13,688)

(11,661)

(10,473)

520

50,365

2,045

(4,427)

47,983

* 

^ 

The prior year comparatives have been re-classified to present information by segment, aligning to the new organisational and reporting structures (see note 3).

 The Group reports a number of alternative performance measures (“APMs”), including Adjusted EBITDA, to present the financial performance of the business, that are 
not GAAP measures as defined under IFRS. Segmental results are reported in a manner consistent with these measures. A reconciliation of Adjusted EBITDA to the 
relevant GAAP measure is presented in the APMs section. 

Operating segments are reported in a manner consistent with the internal organisational and management structure, and the internal 
reporting information provided to the Chief Operating Decision Maker (“CODM”) who is responsible for allocating resources and assessing 
performance of the operating segments. The CODM has been identified as the executive management team made up of the Chief Executive 
Officer and the Chief Financial Officer. 

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Geographical analysis of non-current assets from continuing businesses*

United States

United Kingdom

Canada

Australia

Italy

Poland

Ireland

Switzerland

China

France

Other

127

2022 
 €'000

264,117

121,556

57,652

51,869

16,471

12,561

10,311

10,025

9,296

7,150

14,333

575,341

2021 
 €'000

171,126

114,871

31,096

45,528

15,612

3,275

8,422

10,025

8,296

7,548

31,796

447,595

* 

The prior year comparatives have been re-classified to align to the current year presentation and ranking, as the Directors consider this measure to be more meaningful.

Revenue from Contracts with Customers

Revenue recognised in the reporting period arises from contracts with customers, and is predominantly recognised over time. There were no 
significant amounts of revenue recognised in the reporting period that were included in a contract liability balance at the beginning of the 
reporting period, or from performance obligations satisfied in the previous reporting period. 

Geographical analysis of revenues, by production location*

Canada

United States

United Kingdom

Poland

Italy

China

Russia

India

Japan

Australia

Other

2022 
 €'000

155,509

120,722

115,017

42,731

39,195

26,759

26,281

25,290

22,716

22,211

94,287

690,718

2021 
 €'000

97,748

96,060

94,426

21,397

32,448

20,350

29,424

18,640

21,898

7,408

72,401

512,200

* 

The prior year comparatives have been re-classified to align to the current year presentation and ranking by production location.

For many contracts, operations are completed across multiple sites. Analysis of revenues by geographical regions is presented by production 
location, which may not reflect the jurisdiction from which the final invoice to the client is raised, or the region of the Group’s customers, 
whose locations are worldwide. 

No single customer accounted for more than 10% of the Group’s revenue in either year presented. 

Page Title 
 
 
 
Financial statements

128

4  Segmental Analysis and Revenue from Contracts with Customers continued
Revenue Expected to be Recognised

For Game Development, games are developed to an agreed specification and time schedule, and often have delivery schedules and/or 
milestones that extend well into the future. The following are Game Development revenues expected to be recognised for contracts with a 
schedule of work that extends beyond one year, representing the aggregate amount of the transaction price allocated to the performance 
obligations that are unsatisfied (or partially unsatisfied) as at the end of the reporting period: 

Revenue expected to be recognised 

At 31 December 2022

At 31 December 2021

Total 
 undelivered
€'000

82,060

55,294

Scheduled  
completion within  
1 year
€'000

77,448

44,973

Scheduled  
completion  
1–2 years
€'000

4,612

9,319

Scheduled 
 completion  
2–5 years
€'000

–

1,002

For all service lines excluding Game Development, contracts do not extend to more than one year, therefore information concerning 
unsatisfied performance obligations are not disclosed, as allowed under the practical expedient exemption under IFRS 15. This practical 
expedient is also availed of for Game Development contracts of less than one year in duration. 

5  Cost of Sales and Operating Profit

Cost of sales

Operating expenses

Multimedia tax credits/video game tax relief

Other direct costs

Operating profit is stated after charging/(crediting):

Depreciation – property, plant and equipment

Depreciation and impairment – right of use assets

Amortisation of intangible assets

Costs of acquisition and integration

Auditor's remuneration

Short-term leases

Other income

Costs of acquisition and integration

Acquisition and integrations costs re: current year acquisitions (note 27)

Acquisition and integrations costs re: prior acquisitions

Fair value adjustments to contingent consideration (note 17)

Deferred consideration related to continuing employment

Acquisition team and related costs

Other reorganisation and restructuring costs

2022
€'000

430,475

(21,540)

14,517

423,452

2022
€'000

18,365

14,585

16,810

8,413

689

2,140

(1,098)

2022
€'000

1,177

631

2,282

3,266

671

386

8,413

2021
€'000

320,159

(20,966)

12,893

312,086

2021
€'000

11,661

10,473

13,688

7,972

605

1,531

–

2021
€'000

1,099

191

5,567

454

313

348

7,972

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
Financial statements

Auditor's remuneration

Audit services:

Parent company and Group audit

Subsidiary companies audit

Non-audit services:

Audit-related assurance services

Other income

Gain on disposal of investment

129

2021
€'000

314

278

13

605

2021
€'000

–

–

2022
€'000

318

358

13

689

2022
€'000

(1,098)

(1,098)

Other income represents the gain on disposal of the Group’s investment in AppSecTest in April 2022 (including related Non-controlling 
interest re-cycled on disposal). 

6  Financing Income and Cost

Financing income

Interest received

Foreign exchange gain

Financing cost

Bank charges

Interest expense

Unwinding of discounted liabilities – lease liabilities

Unwinding of discounted liabilities – deferred consideration

Net financing income/(cost)

2022 
 €'000

309

1,677

1,986

(662)

(1,261)

(969)

(2,922)

(5,814)

(3,828)

2021 
 €'000

62

1,983

2,045

(520)

(1,040)

(985)

(1,882)

(4,427)

(2,382)

Page Title 
 
 
 
 
 
Financial statements

130

7  Taxation

Current income tax

Income tax on profits

Deferred tax (note 21)

The tax charge for the year can be reconciled to accounting profit as follows:

Profit before tax

Tax charge based on the Effective tax rate*

Income tax prior year (over)/under provision

Deferred tax prior year (over)/under provision and impact of change in tax rates

Items disallowed for tax purposes

Exempt and non-taxable income

Tax incentives

Current year tax losses utilised

Current year tax losses where deferred tax has not been provided

State and other direct taxes

Other differences – net

Total tax charge

*  Effective tax rate – being the statutory tax rate relative to the profit before tax in each jurisdiction

2022 
 €'000

25,844

(5,232)

20,612

2022 
 €'000

67,982

12,156

(653)

(204)

7,468

(72)

(924)

(250)

346

932

1,813

20,612

17.9%

2021 
 €'000

17,632

(3,757)

13,875

2021  
€'000

47,983

10,527

(261)

148

3,430

(174)

(951)

(363)

204

658

657

13,875

21.9%

The Group’s subsidiaries are located in different jurisdictions and are taxed on their residual profit in those jurisdictions. The effective tax rate 
will vary year on year due to the effect of changes in tax rates and changes in the proportion of profits in each jurisdiction. 

Tax effects relating to each component of other comprehensive income

Exchange gain/(loss) in net investment in foreign operations

Tax (expense)/benefit

Net of tax amount

Actuarial gain/(loss) on defined benefit plans

Tax (expense)/benefit

Net of tax amount

Exchange gain/(loss) on translation of foreign operations

Tax (expense)/benefit

Net of tax amount

2022  
€'000

(7,947)

993

(6,954)

286

–

286

6,144

–

6,144

2021  
€'000

8,228

(1,029)

7,199

27

–

27

14,581

–

14,581

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
Financial statements

8  Earnings per Share

Basic

Diluted

Earnings

Profit for the period from continuing operations

Weighted average number of equity shares

Basic (i)

Diluting impact of share options (ii)

Diluted (i)

(i) Includes (weighted average) shares to be issued:

2022 
 € cent

61.54

58.86

€'000

47,370

Number

76,979,596

3,502,301

80,481,897

Number

67,802

(ii) Contingently issuable ordinary shares have been excluded where the conditions governing exercisability have not been satisfied:

LTIPs

Share options

Number

409,728

511,411

921,139

Details of the number of share options outstanding at the year-end are set out in note 23.

9  Dividends

Dividends paid

Interim

Dividends paid to shareholders 2021

Final

Interim

Dividends paid to shareholders 2022

In respect of

Approval date

2021

Sep-21

2021

2022

Mar-22

Sep-22

€ cent 
 per share 

Pence STG 
 per share 

Total dividend 
€'000

0.81

0.81

1.70

0.90

2.60

0.70

0.70

1.45

0.77

2.22

615

615

1,305

674

1,979

Recommended

Final

In respect of

Approval date

2022

Mar-23

Expected  
€ cent  
per share 

1.80

Pence STG  
per share 

Expected total 
dividend 
 €'000

Expected 
payment date

1.60

1,406

Jun-23

At 31 December 2022, Retained earnings available for distribution (being Retained earnings plus Share-based payments reserve) in the 
Company were €77.6m (2021: €47.7m). In addition, certain amounts within Merger reserve are considered distributable (see note 22).

In light of COVID-19 the Directors did not recommend any dividend payments for 2020. Dividend payments were resumed in 2021, and the 
Directors do not foresee any impediment in continuing to implement the dividend policy of the Group moving forward. 

The Group does not recognise deferred tax on unremitted retained earnings, as, in general, retained earnings (as dividends) are only remitted 
where there are minimal or no tax consequences. 

131

2021  
€ cent

45.16

42.98

€'000

34,108

Number

75,526,296

3,826,990

79,353,286

Number

219,146

Number

903,656

–

903,656

Payment 
 date

Oct-21

Jun-22

Oct-22

Page Title 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

132

10  Staff Costs

Total staff costs (including Directors) 

Salaries and related costs

Social welfare costs

Pension costs

Share-based payments expense

Average number of employees 

Operations 

General and administration

Key management compensation 

Salaries and related costs

Social welfare costs

Pension costs

Share-based payments expense

2022
€'000

345,857

27,788

7,222

18,678

399,545

2022

10,272

869

11,141

2022
€'000

2,258

431

54

1,142

3,885

2021
€'000

263,036

30,455

6,685

16,394

316,570

2021

8,821

672

9,493

2021
€'000

1,569

201

25

698

2,493

The key management compensation comprises compensation to ten Directors of Keywords Studios plc during the year (2021: eleven). 

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
Financial statements

11 

Intangible Assets

Cost

At 01 January 2021

Recognition on acquisition of subsidiaries

Additions

Exchange rate movement

At 31 December 2021

Recognition on acquisition of subsidiaries

Additions

Disposals

Exchange rate movement

At 31 December 2022

Accumulated amortisation

At 01 January 2021

Amortisation charge

Exchange rate movement

At 31 December 2021

Amortisation charge

Disposals

Exchange rate movement

At 31 December 2022

Net book value

At 01 January 2022

At 31 December 2022

133

Total  
€'000

268,386

109,420

315

19,355

397,476

131,091

501

(159)

2,556

531,465

27,576

13,688

2,269

43,533

16,810

(147)

1,316

61,512

353,943

469,953

Goodwill  
€'000

212,164

97,918

–

14,955

325,037

70,482

–

(159)

1,373

396,733

147

–

–

147

–

(147)

–

–

324,890

396,733

Customer 
 relationships 
 €'000

Intellectual property/
Development costs  
€'000

52,423

11,502

–

4,400

68,325

34,695

–

–

1,317

104,337

25,178

13,261

2,269

40,708

16,285

–

1,308

58,301

27,617

46,036

3,799

–

315

–

4,114

25,914

501

–

(134)

30,395

2,251

427

–

2,678

525

–

8

3,211

1,436

27,184

Customer relationships and intellectual property/development costs are amortised on a straight-line basis over five years. Customer 
relationships amortisation commences on acquisition, whereas intellectual property/development costs amortisation commences when 
the product is launched.

Impairment tests for goodwill 

The Group assesses the carrying value of goodwill each year on the basis of budget projections for the coming year extrapolated using 
a one to five year growth rate and a terminal value calculated using a long-term growth rate projection. The (pre-tax) discount rate used of 
10.0% (2021: 12.5%) is based on the Board’s assessment of the weighted average cost of capital (“WACC”) of the Group. 

A cash-generating unit (“CGU”) is the smallest identifiable group of assets that generates cash inflows that are largely independent of the 
cash inflows from other assets or group of assets. The CGUs represent the lowest level within the Group at which the associated goodwill 
is assessed for internal management purposes and are not larger than the operating segments determined in accordance with IFRS 8 
Operating Segments. As outlined in note 3, the Board have determined the lines of business as CGUs, and Goodwill acquired in business 
combinations has been allocated to the CGUs that are expected to benefit from business combinations to date.

Page TitleFinancial statements

134

Intangible Assets continued

11 
A summary of the allocation of the carrying value of goodwill by segment and by CGU is presented below:

Segment

Create:

CGU

Game Development

Art Creation

Globalize:

Functional Testing

Engage:

Localization Testing

Audio

Localization

Marketing

Player Support

2022
€m

218

19

15

14

33

19

35

44

397

2021
€m

177

19

14

13

32

17

42

11

325

The value in use calculations were consistently calculated year over year, with no significant changes in the assumptions made. The result of 
the value in use calculations was that no impairment is required in this period.

Key assumptions

1 to 5 year growth rate assumption

Long-term growth rate assumption

Value in use (€m) – all CGUs

Carrying value – goodwill (€m)

Actual

Sensitivity analysis

2022

10%

2%

1,295

397

2021

10%

2%

792

325

2022

15%

2%

1,552

2021

15%

2%

947

2022

5%

2%

1,096

2021

5%

2%

673

Sensitivity analysis has been performed across all the CGUs to flex the growth rate by 5% and separately to flex the discount rate by 1%. 
Under both scenarios there would have been no requirement for the Group to recognise any impairment charge in either period presented, 
in any individual CGU. The Directors consider that no reasonably probable change in the assumptions would result in an impairment.

12  Right of Use Assets
The Group has entered into leases, across the business, principally relating to property. These property leases have varying terms and 
renewal rights. 

Cost

At 01 January 

Additions

Recognition on acquisition of subsidiaries

De-recognition of expired leases

Exchange rate movement

At 31 December

Accumulated depreciation

At 01 January

Depreciation charge

De-recognition of expired leases

Impairment charge

Exchange rate movement

At 31 December

Net book value

At 01 January

At 31 December

2022
€'000

63,840

15,249

580

(14,186)

366

65,849

27,849

11,753

(14,186)

2,832

(71)

28,177

35,991

37,672

2021 
€'000

44,092

15,392

1,402

–

2,954

63,840

16,285

10,473

–

–

1,091

27,849

27,807

35,991

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
 
Financial statements

13  Property, Plant and Equipment

Cost

At 01 January 2021

Exchange rate movement

Additions

Acquisitions through business combinations at fair value

Disposals

At 31 December 2021

Exchange rate movement

Additions

Acquisitions through business combinations at fair value

Disposals

At 31 December 2022

Accumulated depreciation

At 01 January 2021

Exchange rate movement

Depreciation charge

Disposals

At 31 December 2021

Exchange rate movement

Depreciation charge

Disposals

At 31 December 2022

Net book value

At 01 January 2022

At 31 December 2022

14  Investments

Investments

Computers 
and software 
 €'000

Office furniture 
 and equipment  
€'000

Leasehold 
improvements 
 €'000

29,206

2,877

13,492

304

(2,830)

43,049

(94)

21,962

243

(1,132)

64,028

16,886

2,342

8,170

(2,830)

24,568

47

12,539

(1,133)

36,021

18,481

28,007

6,906

783

1,444

266

(185)

9,214

(109)

1,129

131

(490)

9,875

3,302

603

590

(185)

4,310

71

799

(490)

4,690

4,904

5,185

14,912

1,289

4,424

2

(5,699)

14,928

105

3,916

48

(828)

18,169

4,417

676

2,901

(5,699)

2,295

82

5,027

(827)

6,577

12,633

11,592

2022  
€'000

175

135

Total  
€'000

51,024

4,949

19,360

572

(8,714)

67,191

(98)

27,007

422

(2,450)

92,072

24,605

3,621

11,661

(8,714)

31,173

200

18,365

(2,450)

47,288

36,018

44,784

2021  
€'000

175

From time to time, the Group (via Keywords Ventures Limited) has made modest investments in businesses developing innovative 
technologies and services that will benefit its clients, while further accelerating the success of investee companies through access to its 
global platform and relationships.

Page TitleFinancial statements

136

15  Trade Receivables

Trade receivables

Provision for bad debts (note 24)

Financial asset held at amortised cost

Trade receivables arise from revenues derived from contracts with customers.

16  Other Receivables 

Current

Multimedia tax credits/video games tax relief

Accrued income from contracts with customers

Prepayments and rent deposits

Tax and social security

Other receivables

2022  
€'000

85,012

(3,449)

81,563

 2022 
 €'000

25,756

13,220

10,527

6,538

5,374

61,415

Accrued income from contracts with customers represent mainly contract assets in process and related items.   

17  Other Payables

Current liabilities

Accrued expenses

Payroll taxes

Deferred and contingent consideration (i)

Other payables (ii)

Non-current liabilities

Deferred and contingent consideration (i)

2022  
€'000

64,734

3,577

44,945

26,099

139,355

2022  
€'000

18,308

18,308

2021  
€'000

69,835

(1,768)

68,067

2021  
€'000

22,860

9,997

7,114

4,936

4,203

49,110

2021  
€'000

53,526

2,666

35,888

16,343

108,423

2021  
€'000

18,254

18,254

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
Financial statements

(i) The movement in deferred and contingent consideration during the financial year was as follows:

Carrying amount at the beginning of the year

Consideration settled by cash

Consideration settled by shares

Unwinding of discount (note 6)

Additional liabilities from current year acquisitions (note 27)

Adjustment arising from prior year business combinations

Exchange rate movement

Carrying amount at the end of the year

137

2022  
€'000

54,142

(25,800)

(8,040)

2,922

37,950

2,282

(203)

63,253

2021  
€'000

20,802

(14,393)

(2,838)

1,882

40,059

5,567

3,063

54,142

In general, in order for contingent consideration to become payable, pre-defined profit and/or revenue targets must be exceeded. The 
valuation of contingent consideration is derived using data from sources that are not widely available to the public and involves a degree of 
judgement (Level 3 input in the fair value hierarchy). A 10% increase in expected performance would increase the carrying value of contingent 
consideration by €1.0m, while a 10% reduction in expected performance would decrease the carrying value by €4.0m. On an undiscounted 
basis, the Group may be liable for deferred and contingent consideration ranging from €7.7m to a maximum of €66.6m. 

(ii) Other payables includes deferred income from contracts with customers of €9,127k (2021: €3,470k), which mainly comprise items 
invoiced prior to services being delivered. Excluding amounts recognised on acquisition of subsidiaries (€3,461k, see note 27), the movement 
in the year comprises transfers in and out as items are deferred and subsequently recognised as revenue.

18  Loans and Borrowings

Maturity analysis of Loans and borrowings

Current

Expiry within 1 year

Non-current

Expiry between 1 and 2 years

Expiry over 2 years

Currency denomination

Canadian dollars

2022
€'000

2021
€'000

–

–

51

51

51

51

–

–

129

129

129

129

The Company has an unsecured revolving credit facility (“RCF”) in place with a syndicate of four lenders. The RCF is a committed facility that 
allows financing of up to €150m, which may be drawn down in euro, sterling, US dollars or Canadian dollars, with an option (subject to lender 
consent), to increase the facility by up to €50m to a total of €200m, at interest rates based on a margin over currency benchmark rates, plus 
a separate margin charged for the unutilised facility. The RCF agreement extends to December 2024, with an option to extend the term by 
two further one-year periods. The first extension (to 2025) was triggered during 2022.

Loans and borrowings (classified as financial liabilities under IFRS 9), are held at amortised cost. Interest expenses which are calculated using 
the effective interest method are disclosed in note 6. While technically any borrowings are repaid and re-borrowed multiple times during the 
term of the RCF, so long as the Group remains compliant with the financial covenants and certain other terms of the RCF, any debt is rolled 
from one period to another, with the legal and commercial substance of a multi-year committed facility. Hence the Group presents any RCF 
liabilities as non-current. 

In connection with the financial covenants of the RCF, the Group is required to comply with and report certain interest cover and leverage 
ratios. Non-compliance with RCF terms could result in lenders refusing to advance funds under the facility or, in the worst case, calling 
in outstanding loans. Throughout the period, the Group operated well within the applicable ratio terms of both the new and previous 
RCF agreements.

Page Title 
 
 
Financial statements

138

18  Loans and Borrowings continued
The movements in Loans and borrowings are as follows: 

At 01 January 2021

Cash flows:

Drawdowns

Repayments

Non-cash flows:

Exchange rate movement

At 31 December 2021

Cash flows:

Drawdowns

Repayments

Non-cash flows:

Recognition on acquisition of subsidiaries (note 27)

Exchange rate movement

At 31 December 2022

Current  
€'000

Non-current  
€'000

73

–

–

8

81

–

(37)

–

1

45

122

–

(80)

6

48

–

(42)

–

–

6

Total  
€'000

195

–

(80)

14

129

–

(79)

–

1

51

There were no drawdowns on the RCF during 2022. Loans outstanding refer to amounts owed by Keywords Studios QC-Interactive Inc. 

19  Lease Liabilities
The Group has entered into leases, across the business, principally relating to property. These property leases have varying terms and renewal 
rights. Management applies judgement in determining whether it is reasonably certain that a renewal or termination option will be exercised.

The movement in lease liabilities during the financial year was as follows:

Carrying amount at the beginning of the year

Recognition on acquisition of subsidiaries (note 27)

Liabilities recognised on new leases in the period

Unwinding of discounted liabilities – lease liabilities

Payment of principal and interest on lease liabilities

Exchange rate movement

Carrying amount at the end of the year

2022  
€'000

37,635

580

15,244

969

(12,330)

421

42,519

2021  
€'000

28,864

1,402

15,392

985

(10,938)

1,930

37,635

The value of leases not yet commenced to which the lessee is committed, which are not included in lease liabilities at 31 December 2022,  
was €nil (2021: €nil). 

Maturity analysis of lease liabilities 

Current

Not later than one year

Non-current

Later than one year and not later than five years

Later than five years

At 31 December

2022
€'000

Lease 
payments

2022
€'000

Finance 
charges

2022
€'000

2021
€'000

Lease 
liabilities

Lease 
payments

2021
€'000

Finance 
charges

2021
€'000

Lease 
liabilities

12,740

326

12,414

12,059

842

11,217

26,491

5,317

31,808

44,548

1,447

256

1,703

2,029

25,044

5,061

30,105

42,519

21,299

7,000

28,299

40,358

1,488

393

1,881

2,723

19,811

6,607

26,418

37,635

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

139

The Group has elected not to recognise a lease liability for short-term leases (leases with an expected term of twelve months or less) or for 
leases of low-value assets. Payments made under such leases are expensed on a straight-line basis. The expenses in the period relating to 
payments not included in the measurement of the lease liability were as follows:

Lease payments not recognised as a liability

Short-term leases

Leases of low value assets

The future minimum lease payments related to these leases

Not later than one year

Later than one year and not later than five years

Later than five years

2022 
 €'000

2,140

–

2,140

1,282

–

–

1,282

2021  
€'000

1,531

–

1,531

516

–

–

516

The effect of variable lease payments and reinstatement costs on future cash outflows arising from leases is not material for the Group.

20  Employee Defined Benefit Plans
In line with statutory requirements in France, Italy and India, we are required to maintain employee defined benefit termination payment 
schemes. 

In France, employees are entitled to a lump sum on retirement or early termination, based on salary and length of service (“Indemnité de Fin 
de Carrière” or “IFC”), entitling the Group's French employees to benefits of up to two months’ salary per year of service.

In Italy, on leaving employment, each employee is entitled to 1/13.5 of their final salary for each year of service (“Trattamento di Fine 
Rapporto” or ”TFR”).

In India, in compliance with statutory requirements, employees with over five years’ service are entitled to a termination benefit of 15/26 of 
monthly salary for each year of service (“Gratuity” benefits).

The Group commissions an actuarial valuation of the related liabilities in each jurisdiction annually.

The liabilities at year end are recorded as long term. The actuarial gain or loss is recorded separately within Other comprehensive income. 
The movements through the year are as follows:

Opening liabilities at 01 January

Service cost 

Interest cost

Benefits paid

Actuarial (gain)/loss 

Exchange rate movement

Closing liabilities at 31 December

2022  
€'000

3,088

514

51

(155)

(286)

(351)

2,861

2021  
€'000

2,693

419

33

(141)

(27)

111

3,088

The Directors have considered the key specific risk factors which the Group faces due to the employee defined benefit plans which are in 
place. Having fully considered all specific elements of these plans, the Directors believe that the key issues faced are as follows:

•  The plan is currently 100% unfunded, there are no specific assets to meet the future liabilities as they fall due; as such, there will be a cash 

flow impact as the liabilities must be met with current working capital as they fall due.

The Group has taken no specific actions to mitigate these factors as due to the long-term nature of the plans it is expected that there will 
be no sudden financial impact on the Group’s results caused by any of these factors. A maturity profile of the obligation is not presented as 
the liability is not significant in the context of the Group, and due to the age profile of employees a significant outlay is not anticipated for the 
foreseeable future. 

Page Title 
 
 
 
Financial statements

140

20  Employee Defined Benefit Plans continued
In 2023, the Group expects the costs of the employee defined benefit plan to be in line with current year levels, as staff levels are not 
anticipated to change significantly in the period.

The actuarial valuation is based on the Projected Unit Credit Method, in line with IAS 19.

Cost for year

Service cost

Interest cost

Actuarial (gain)/loss

Actuarial (gain)/loss

Change due to experience

Change due to demographical assumptions

Change due to financial assumptions

2022 
 €'000

514

51

(286)

279

2022
€'000

80

(89)

(277)

(286)

2021  
€'000

419

33

(27)

425

2021
€'000

41

(9)

(59)

(27)

Assumptions Underlying the Actuarial Valuations and Sensitivities of the Assumptions

For the actuarial valuations, the following demographic and economic and financial assumptions were applied:

•  Mortality probabilities were derived from the population demographics, as recorded by the government statistics offices in each jurisdiction.

•  Disability, retirement age and other relevant demographic assumptions were taken from relevant life assurance statistics.

•  Certain inputs were estimated by management, including:

 – Employee attrition rates, estimated based on company experience in each jurisdiction.

 – In Italy, TFR rules allow for early drawdown of benefits in certain circumstances. Such advances were estimated on the basis of 

company experience.

Economic and financial assumptions

Staff salary increase rate

Inflation rate

Discount rate 

Key statistics

Staff (number)

Average age (years)

Average service (years)

Interest rate sensitivities

(0.25)%

0.25%

Mortality rate sensitivities

(0.025)%

0.025%

Staff turnover rate sensitivities

(0.50)%

0.50%

2022

4.87%

4.87%

3.62%

2022

945

32

4

2022
€'000

2,987

2,782

2022
€'000

2,876

2,875

2022
€'000

2,886

2,863

2021

4.07%

3.04%

1.67%

2021

874

31

4

2021
€'000

3,176

2,880

2021
€'000

3,018

3,015

2021
€'000

3,049

2,985

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
Financial statements

141

Staff salary increase rate sensitivities

(0.50)%

0.50%

2022
€'000

2,849

2,916

2021
€'000

2,976

3,072

21  Deferred Tax
Details of the deferred tax assets and liabilities, and amounts recognised in the Consolidated statement of comprehensive income are 
as follows:

Defined benefit termination payments

Available losses

Rent-free period provisions

Fixed asset tax base versus accounting book value

Deferred tax related to tax credits

Deferred tax arising on items deductible on a paid basis

Recognition on acquisition of subsidiaries

Deferred tax arising on intangibles

Offset where legally enforceable right of set off exists

Net tax assets/liabilities

Impact of change in tax rates

Prior year (over)/under provision

Total (credited)/charged to income statement

Defined benefit termination payments

Available losses

Rent-free period provisions

Fixed asset tax base versus accounting book value

Deferred tax related to tax credits

Deferred tax arising on items deductible on a paid basis

Recognition on acquisition of subsidiaries

Deferred tax arising on intangibles

Offset where legally enforceable right of set off exists

Net tax assets/liabilities

Impact of change in tax rates

Prior year (over)/under provision

Total (credited)/charged to income statement

2022 
 €'000

Assets

308

2,830

258

1,092

( 2)

8,879

15,393

11,293

(17,294)

22,757

2021 
€'000

Assets

328

1,817

222

1,818

–

5,557

2,539

9,187

–

21,468

2022  
€'000

Liabilities

124

13

–

1,983

3,877

2,091

13,341

4,482

(17,294)

8,617

2021 
€'000

Liabilities

–

–

–

1,702

3,570

1,761

3,006

3,801

–

13,840

2022 
 €'000

Net

184

2,817

258

(891)

(3,879)

6,788

2,052

6,811

–

14,140

2021 
€'000

Net

328

1,817

222

116

(3,570)

3,796

(467)

5,386

–

7,628

2022  
€'000

(Credited)/charged to 
income statement

144

(1,000)

(36)

1,007

309

(2,992)

–

(1,892)

–

(4,460)

13

(785)

(5,232)

2021 
€'000

(Credited)/charged to 
income statement

(259)

(660)

(147)

(217)

1,464

(1,857)

–

(2,345)

–

(4,021)

189

75

(3,757)

The deferred tax asset not recognised on available losses at the period end is €3.8m (2021: €3.2m). Deferred tax assets and deferred tax 
liabilities are offset where a legally enforceable right to offset the recognised amounts exists, the deferred tax assets and deferred tax 
liabilities relate to taxes levied by the same taxation authority, and the Group anticipates they will be settled either at the same time, or on 
a net basis.

Page Title 
 
 
 
 
 
 
 
 
Financial statements

142

22  Shareholders’ Equity 
Share Capital

Per share 
 €

Number of 
ordinary 
£0.01 shares 

Issue date

Number of 
ordinary 
£0.01 shares 
– to be 
issued

Share capital 
– to be 
issued 
€'000

Share capital 
€’000 

Share 
premium 
€’000

Merger 
reserve 
€’000

At 01 January 2021

  74,079,243

532,985

879

13,047

22,951

250,276

Acquisition-related issuance of shares:

High Voltage Software

Heavy Iron

Tantalus

Tantalus

Climax Studios

Climax Studios

Ichi

Coconut Lizard

Kantan

Kantan related adjustment

AMC

Maverick Media

Coconut Lizard

G-Net Media

G-Net Media related adjustment

Waste

Indigo Pearl

High Voltage Software

12-Jan-21

12-Jan-21

18-Mar-21

15-Apr-21

21-Apr-21

17-May-21

28-May-21

25-Jun-21

02-Jul-21

02-Jul-21

11-Aug-21

27-Aug-21

07-Sep-21

06-Dec-21

06-Dec-21

16-Dec-21

22-Dec-21

24-Dec-21

26.06

307,597

(307,597)

31.84

27.87

27.87

33.53

33.53

15.94

18.24

15.86

15.86

33.49

25.35

28.44

23.26

23.26

30.78

26.27

29.77

–

–

12,914

368,750

368,750

(368,750)

–

232,517

232,517

(232,517)

14,635

19,739

12,614

–

–

36,211

7,962

(14,635)

(19,739)

(12,614)

(2,683)

25,080

(13,579)

–

130,410

(130,410)

–

–

20,125

69,130

(38)

20,585

(20,125)

–

Acquisition-related issuance of shares

1,219,690

(462,841)

13,982

962,860

–

–

4

–

–

4

–

3

–

–

–

–

–

–

–

2

–

–

–

1

14

–

11

(8,017)

411

10,275

(10,275)

7,797

(7,797)

(233)

(399)

(200)

–

840

(334)

–

(3,034)

(1)

634

(529)

–

(10,862)

–

–

–

–

–

10,271

–

–

–

–

–

–

–

–

–

–

–

–

–

–

10,271

398

4,929

8,013

–

–

–

–

7,794

233

399

200

–

–

918

227

3,032

–

–

528

2,057

23,401

–

–

Employee Share Purchase Plan

Exercise of share options

At 31 December 2021

Acquisition-related issuance of shares:

Waste

Heavy Iron

Heavy Iron related adjustment

Jinglebell

Tantalus Media

Forgotten Empires

Forgotten Empires

Mighty Games

Climax

AMC

Smoking Gun

Mighty Games

Smoking Gun

G-Net Media

Acquisition-related issuance of shares

Employee Share Purchase Plan

Exercise of share options

At 31 December 2022

  76,275,775

70,144

904

2,185

38,549

273,677

24-Jan-22

03-Feb-22

03-Feb-22

11-Mar-22

04-Jul-22

28-Jul-22

28-Jul-22

03-Aug-22

08-Aug-22

31-Aug-22

05-Oct-22

25-Oct-22

25-Oct-22

25-Nov-22

30.78

31.84

31.84

25.94

31.03

28.41

27.44

28.74

28.71

33.49

25.78

28.74

25.78

33.56

20,585

(20,585)

12,914

(12,914)

53

11,564

28,473

–

–

–

135,559

–

(11,564)

–

60,857

26,881

28,443

–

25,081

(25,081)

–

107,025

28,443

(28,443)

107,025

(107,025)

114,038

483,735

33,372

1,197,175

–

17,594

–

–

  77,990,057

87,738

–

–

–

–

–

–

–

–

2

–

–

–

2

2

6

–

14

924

(634)

(411)

–

(300)

–

1,729

738

817

–

(840)

2,759

(817)

(2,759)

–

282

–

–

–

–

–

–

884

–

–

–

–

–

–

817

–

–

1,701

909

5,862

633

411

–

300

–

–

–

–

3,889

840

–

–

2,758

4,147

12,978

–

–

2,467

47,021

286,655

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
 
 
 
 
 
 
 
Financial statements

143

Subject to applicable law, the Company’s articles of association and any relevant authority of the Company passed by the shareholders in 
general meeting, there is no limit to the number of shares which the Company can issue, nor are there are any restrictions on dividends 
or distributions on such shares. In the context of the Company’s general meeting authorities, at the Company’s AGM on 20 May 2022 its 
shareholders gave the Directors the authority to allot the following number of shares (or grant rights to subscribe for, or convert any security 
into, shares) in the capital of the Company: 

a)  Up to 3,818,215 shares in respect of the Company’s Long Term Incentive Plan and Share Option Plan (5% of the Company’s issued share 

capital as at 4 April 2022); and 

b) Otherwise, up to 25,454,768 shares (33.3% of the Company’s issued share capital as at 4 April 2022).

This authority is considered prudent as it gives the Company flexibility to take advantage of possible opportunities which may arise from time 
to time. The authority granted at the 2022 AGM will expire on the earlier of (i) fifteen months after 20 May 2022; and (ii) the conclusion of the 
2023 AGM.

Shares to be issued are valued at the share price at the date of acquisition, and are recorded in accordance with IAS 32.16.

Shares held in the Employee Benefit Trust (“EBT”)

Ordinary shares held in the EBT

2022

Shares

–

€'000

–

2021

Shares

335,425

€'000

1,997

During the period all of the shares held in the EBT were utilised for the exercise of share options. 

Reserves

The following describes the nature and purpose of each reserve within owners’ equity:

Reserve

Retained earnings

Description and purpose

Cumulative net gains and losses recognised in the Consolidated Statement of Comprehensive 
Income.

Foreign exchange reserve

Gains or losses arising on retranslation of the net assets of the overseas operations into euro.

Share premium

The share premium account is the amount received for shares issued in excess of their nominal 
value, net of share issuance costs.

Share-based payments reserve

The Share-based payments reserve is the credit arising on share-based payment charges in relation 
to the Company’s share and share option schemes.

Shares to be issued

Merger reserve

For deferred consideration which is to be provided for by the issue of a fixed number of shares at a 
future defined date, where there is no obligation on Keywords to offer a variable number of shares, 
the deferred consideration is classified as an Equity Arrangement and the value of the shares is fixed 
at the date of the acquisition. 

The merger reserve was initially created following the Group reconstruction, when Keywords Studios 
plc acquired the Keywords International Limited group of companies.

When the Group uses Keywords Studios plc shares as consideration for the acquisition of an entity 
and has secured at least a 90% equity holding in the acquisition, the value of the shares in excess of 
the nominal value (net of share issuance costs) is also recorded within this reserve, in line with S612 of 
the Companies Act 2006.

Within Merger reserve are balances related to the share premium on the share placements in 2015 
and 2020, of €14.4m and €109.5m respectively, both completed via a cash box structure, with 
the Company acquiring the net proceeds via a share-for-share exchange. In both cases, the share 
premium on the issuance of new shares was credited to Merger reserve (in accordance with S610 
of the Companies Act 2006). At the time of the placements, the proceeds were not allocated to a 
specific acquisition or specific purpose, and thus, amounts totalling €123.9m included in the Merger 
reserve are considered distributable.

Page Title 
Financial statements

144

23  Share Incentive Schemes
In July 2013, at the time of the IPO, a Share Option Scheme and a Long-Term Incentive Plan (“LTIP”) was put in place, while in 2021, the Group 
introduced an Employee Share Purchase Plan. The charge in relation to these arrangements is as follows:

Share option scheme expense

LTIP option scheme expense

Employee Share Purchase Plan

Share-based payments expense

2022 
 €'000

2,689

15,888

101

18,678

2021  
€'000

3,446

12,904

44

16,394

Of the total Share-based payments expense, €1,142k relates to Directors of the Company (2021: €698k). 

Share Option Scheme

Share options are granted to Executive Directors and to permanent employees. The exercise price of the granted options is equal to the 
market price of the shares at the time of the award of the options. The Company has no legal or constructive obligation to repurchase or 
settle the options in cash.

Movements in the number of share options outstanding and their related weighted average exercise prices are as follows:

Outstanding at the beginning of the period

Granted

Lapsed

Exercised

Outstanding at the end of the period

Exercisable at the end of the period

Weighted average share price at date of exercise

2022

2021

Average exercise 
 price in £ per share

Number of options

Average exercise  
price in £ per share

Number of options

15.65

–

19.17

7.88

18.78

15.19

23.57

2,423,568

–

(133,323)

(704,426)

1,585,819

481,319

12.66

25.48

18.96

11.46

15.68

6.74

27.42

2,345,238

616,000

(163,791)

(373,879)

2,423,568

668,734

Summary by year

Year of Option

Exercise price

Outstanding at the 
beginning of the period

Granted

Lapsed

Exercised

Outstanding at the  
end of the period

Exercisable at 
31 December 2022

Exercisable 2023

Exercisable 2024

Exercisable 2025

Exercisable 2026

2015

£1.58

2016

£2.54

2017

£7.76

2018

£17.10

£15.88

£15.93

£25.48

2019

2020

2021

2022

Total

385,295

20,577

57,000

244,924

452,750

698,022

565,000

–

(4,442)

–

–

–

–

–

–

–

–

(8,000)

(11,270)

(56,022)

(53,589)

(380,853)

(6,238)

(15,450)

(85,405)

(120,830)

(95,650)

–

–

–

–

–

–

–

14,339

41,550

151,519

320,650

546,350

511,411

14,339

41,550

151,519

153,150

120,350

411

–

–

–

–

–

–

–

–

–

–

–

–

167,500

213,000

170,333

–

–

–

213,000

170,333

–

–

170,334

–

–

–

–

–

–

–

–

–

–

–

–

2,423,568

–

(133,323)

(704,426)

1,585,819

481,319

550,833

383,333

170,334

–

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
Financial statements

145

The inputs into the Black-Scholes model, used to value the options, are as follows:

Year of Option

2015

2016

2017

2018

2019

2020

2021

2022

Weighted 
average

Weighted average  
share price (£)

Weighted average  
exercise price (£)

Fair value at 
measurement date (€)

£1.64

£2.54

£7.75

£17.22

£16.09

£16.00

£26.42

£1.58

£2.54

£7.76

£17.10

£15.88

£15.93

£25.48

€0.56

€0.40

€1.13

€3.79

€5.72

€6.06

€9.32

Average expected life

4 Years

4 Years

4 Years

4 Years

4 Years

4 Years

4 Years

Expected volatility

Risk-free rates

Average expected  
dividend yield

Weighted average 
remaining life of  
options in months

28.03%

0.90%

27.17%

0.58%

24.79%

35.87%

45.23%

0.16%

0.89%

0.81%

50.15%

0.07%

47.70%

0.15%

0.75%

0.55%

0.21%

0.10%

0.10%

0.10%

0.10%

–

–

–

–

5

17

29

–

–

–

–

–

–

–

–

16

Expected volatility was determined by reference to KWS volatility. The expected life used in the model has been adjusted based on 
management’s best estimate, for the effects of non-transferability, exercise restrictions and behavioural considerations.

Long-term Incentive Plan Scheme

LTIP share awards are subject to KWS performance versus the designated share index over a three-year period. 

Movements in the number of share options outstanding and their related weighted average exercise prices are as follows:

Outstanding at the beginning of the period

Granted

Lapsed

Exercised

Outstanding at the end of the period

Exercisable at the end of the period

Weighted average share price at date of exercise

2022

2021

Average exercise  
price in £ per share

Number of options

Average exercise  
price in £ per share

Number of options

0.01

0.01

0.01

0.01

0.01

0.01

24.73

3,704,898

901,690

(130,241)

(828,174)

3,648,173

741,212

0.01

0.01

0.01

0.01

0.01

0.01

27.62

3,692,817

932,656

(312,006)

(608,569)

3,704,898

559,506

Summary by year

Year of Option

Exercise price

Outstanding at the 
beginning of the period

Granted

Lapsed

Exercised

Outstanding at the 
end of the period

Exercisable at  
31 December 2022

Exercisable 2023

Exercisable 2024

Exercisable 2025

2015

£0.01

2016

£0.01

2017

£0.01

2018

£0.01

2019

£0.01

2020

£0.01

2021

£0.01

2022

£0.01

Total

39,000

85,888

105,036

329,582

1,018,536

1,223,200

903,656

–

3,704,898

–

–

–

–

–

–

–

–

–

–

–

901,690

901,690

(8,656)

(52,410)

(58,349)

(10,826)

(130,241)

(39,000)

(64,200)

(60,293)

(143,582)

(521,099)

–

–

–

(828,174)

–

–

–

–

–

21,688

44,743

186,000

488,781

1,170,790

845,307

890,864

3,648,173

21,688

44,743

186,000

488,781

–

–

–

–

–

–

–

–

–

–

–

–

–

1,170,790

–

–

–

–

845,307

–

–

–

741,212

1,170,790

845,307

–

890,864

890,864

Page Title 
 
 
 
 
 
 
 
Financial statements

146

23  Share Incentive Schemes continued
The inputs into the Monte Carlo binomial model, used to value the options, are as follows:

Year of Option

2015

2016

2017

2018

2019

2020

2021

2022

Weighted 
average

Weighted average  
share price (£)

Weighted average 
exercise price (£)

Fair value at  
measurement date (€)

£1.60

£2.56

£7.75

£17.24

£16.05

£16.00

£26.42

£22.31

£0.01

£0.01

£0.01

£0.01

£0.01

£0.01

£0.01

£0.01

€1.38

€1.74

€4.96

€11.83

€13.98

€13.28

€16.73

€15.70

Average expected life

3 Years

3 Years

3 Years

3 Years

3 Years

3 Years

3 Years

3 Years

Expected volatility

Risk-free rates

Weighted average 
remaining life of  
options in months

28.21%

0.88%

27.11%

0.54%

24.79%

35.87%

45.26%

0.16%

0.89%

0.81%

50.15%

0.07%

47.70%

41.22%

0.13%

1.59%

–

–

–

–

–

5

17

29

13

Expected volatility was determined by reference to KWS share price volatility. The expected life used in the model has been adjusted based 
on management’s best estimate, for the effects of non-transferability, exercise restrictions and behavioural considerations. As any dividends 
earned are to be reinvested into the business, the impact of dividends has been ignored in the calculation of the LTIP share option charge.

LTIPs vest on the third anniversary of the grant, if the market performance criteria are met. LTIPs must be exercised before the seventh 
anniversary of the grant. 

Salary Shares 

Conditional awards under the rules of the LTIP Plan (“Salary Shares”), are issued to certain employees and Directors, where the only vesting 
condition is continuous service.

Movements in the number of share options outstanding and their related weighted average exercise prices are as follows:

2022

2021

Average exercise 
price in £ per share

Number of options

Average exercise 
 price in £ per share

Number of options

Outstanding at the beginning of the period

Granted

Lapsed

Vested

Outstanding at the end of the period

Summary by year

Year of Option

Exercise price

Outstanding at the beginning of the period

Granted

Lapsed

Vested

Outstanding at the end of the period

Vesting 2023

Vesting 2024

Vesting 2025

0.01

0.01

0.01

0.01

0.01

26,738

237,676

(953)

(3,838)

259,623

2021

£0.01

26,738

–

(953)

(1,638)

24,147

–

24,147

–

–

0.01

–

–

0.01

2022

£0.01

–

237,676

–

(2,200)

235,476

5,928

225,740

3,808

–

26,738

–

–

26,738

Total

26,738

237,676

(953)

(3,838)

259,623

5,928

249,887

3,808

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
Financial statements

147

Details of the awards by year are as follows:

Year of Option

Weighted average share price (£)

Weighted average exercise price (£)

Fair value at measurement date (€)

Average expected life

Weighted average remaining life of options in months

24  Financial Instruments and Risk Management
Interest Rate Risk

2021

£27.40

£0.01

€32.08

3 Years

20

2022

Weighted average

£22.41

£0.01

€26.47

2 Years

17

17

Interest rate risk is the risk that the value of financial instruments will fluctuate due to changes in market interest rates. The Group’s income 
and operating cash flows are substantially independent of changes in market interest rates. Management monitor interest rate fluctuations 
on a continuous basis and acts accordingly.

Where the Group has a significant amount of surplus cash, it invests in higher earning interest deposit accounts. Due to interest rate 
conditions, the interest rates for short-term deposits are at similar levels to those achieved for longer terms. 

As there were no drawdowns on the RCF in either period presented, any strengthening or weakening of interest rates would not have been 
impactful on the pre-tax profit/(loss) reported for the year.

Credit Risk

The Group’s main financial assets are cash and cash equivalents, as well as trade and other receivables which represent the Group’s 
maximum exposure to credit risk in connection with its financial assets. 

Credit risk arises when a failure by counterparties to discharge their obligations could reduce the amount of future cash inflows from 
financial assets on hand at the reporting date. Customer credit risk is managed at appropriate Group locations according to established 
policies, procedures and controls. Customer credit quality is assessed and credit limits are established where appropriate. Outstanding 
customer balances are regularly monitored and a review for indicators of impairment (evidence of financial difficulty of the customer, 
payment default, breach of contract, etc.) is carried out at each reporting date. Significant balances are reviewed individually while smaller 
balances are grouped and assessed collectively. Receivables balances are unsecured and non-interest-bearing. 

Credit risk arises on trade receivables and accrued income from contracts with customers (reported within other receivables). Trade and 
other receivables are carried on the Consolidated statement of financial position net of provisions.

Trade Receivables
The trade receivables balances disclosed comprise a large number of customers spread across the Group’s activities and geographies with 
balances classified as “Not past due” representing 73.0% of the total trade receivables balance at the balance sheet date (2021: 77.5%). 

The ageing of trade receivables can be analysed as follows: 

At 31 December 2022

At 31 December 2021

Total
€'000

81,563

68,067

Not past due
€'000

59,532

52,753

A provision for doubtful debtors is included within trade receivables and can be reconciled as follows:

Provision at the beginning of the year

Impairment of financial assets (trade receivables) charged to administration expenses

Foreign exchange movement in the year

Utilised

Provision at the end of the year

1–2 months 
 past due
€'000

16,803

14,192

2022  
€'000

1,768

1,733

79

(131)

3,449

More than  
2 months past due
€'000

5,228

1,122

2021  
€'000

1,982

821

63

(1,098)

1,768

Page Title 
Financial statements

148

24  Financial Instruments and Risk Management continued
Trade receivables loss allowance is estimated using a practical expedient to arrive at lifetime expected credit losses. Overdue receivables are 
evaluated to calculate an expected credit loss using a historical credit loss experience of 1.0% (2021: 1.0%). Taking into account internal and 
external information, the historical credit loss experience may be adjusted where it is determined that there has been a significant increase in 
credit risk. Where a receivable is credit impaired, the impairment is recognised immediately. 

Trade receivables gross

Credit impaired 

Expected credit losses

At 31 December 2022

Trade receivables gross

Credit impaired 

Expected credit losses

At 31 December 2021

Total
€'000

85,012

(2,598)

(851)

81,563

Total
€'000

69,835

(1,070)

(698)

68,067

Not past due
€'000

60,134

–

(602)

59,532

Not past due
€'000

53,286

–

(533)

52,753

1–2 months  
past due
€’000

More than  
2 months past due
€'000

17,175

(200)

(172)

16,803

7,703

(2,398)

(77)

5,228

1–2 months  
past due
€'000

More than  
2 months past due
€'000

14,502

(165)

(145)

14,192

2,047

(905)

(20)

1,122

Accrued income from contracts with customers
Accrued income from contracts with customers balances comprise a large number of projects in process spread across the Group’s 
activities and geographies, with balances classified as aged “0-30 days” representing 76.6% of the balance at the balance sheet date  
(2021: 74.1%). 

The ageing of accrued income from contracts with customers can be analysed as follows: 

At 31 December 2022

At 31 December 2021

Total
€'000

13,220

9,997

0–30 days
€'000

10,124

7,412

31–60 days
€'000

3,096

2,162

60+ days
€'000

–

423

Accrued income from contracts with customers loss allowance is estimated using a practical expedient to arrive at lifetime expected credit 
losses using a historical credit loss experience of 1.0% (2021: 1.0%). Taking into account internal and external information, the historical credit 
loss experience may be adjusted where it is determined that there has been a significant increase in credit risk. Where a receivable is credit 
impaired, the impairment is recognised immediately. 

Accrued income from contracts with customers gross

Credit impaired 

Expected credit losses

At 31 December 2022

Accrued income from contracts with customers gross

Credit impaired 

Expected credit losses

At 31 December 2021

Total
€'000

16,652

(3,265)

(167)

13,220

Total
€'000

12,582

(2,459)

(126)

9,997

0–30 days
€'000

10,227

–

(103)

10,124

0–30 days
€'000

7,487

–

(75)

7,412

31–60 days
€'000

3,897

(762)

(39)

3,096

31–60 days
€'000

2,663

(474)

(27)

2,162

60+ days
€'000

2,528

(2,503)

(25)

–

60+ days
€'000

2,432

(1,985)

(24)

423

Accrued income from contracts with customers represent mainly contract assets in process and related items. Excluding movements in the 
provision, the movement in the year comprises transfers in and out as items are accrued and subsequently invoiced to customers, with no 
significant amounts recognised on the acquisition of subsidiaries.

Related Party Receivables
There were no related party receivables at the end of either period presented. 

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
 
 
Financial statements

149

Currency Risk

Currency risk is the risk that the value of financial instruments will fluctuate due to changes in foreign exchange rates. The foreign exchange 
risk arises for the Group where assets and liabilities arise in a currency other than the functional currency of the entity. 

The Group’s policy, where possible, is for Group entities to manage foreign exchange risk at a local level by matching the currency in which 
revenue is generated with the expenses incurred and by settling liabilities denominated in their functional currency with cash generated 
from their own operations in that currency. Where Group entities have liabilities denominated in a currency other than their functional 
currency (and have insufficient reserves of that currency to settle them), cash already denominated in that currency will, where possible, be 
transferred from elsewhere within the Group. 

The Group is predominantly exposed to currency risk on the balances held within working capital across the Group and the exposure is 
concentrated in the movement of the US dollar, sterling and Canadian dollar against the euro. The effect of a strengthening or weakening of 
10% in those currencies against the euro at the reporting date on the working capital balances would, all other variables held constant, have 
resulted in the following pre-tax profit/(loss) impact for the year:

US dollar to euro

Sterling to euro

Canadian dollar to euro

Total Financial Assets and Liabilities

2022  
€'000

2022  
€'000

2021  
€'000

2021  
€'000

10% Strengthening

10% Weakening

10% Strengthening

10% Weakening

5,981

365

591

(4,894)

(299)

(483)

5,545

(1,333)

169

(4,536)

1,091

(138)

The carrying amount of the financial assets and liabilities shown in the Consolidated and Company Statements of financial position are stated 
at amortised costs, with the exception of contingent consideration held at fair value.

Liquidity Risk

Liquidity risk arises from the Group’s management of working capital and the financial charges on its debt instruments.

The Group’s policy is to ensure that it will have sufficient cash to allow it to meet its liabilities when they become due. The Directors consider 
liquidity risk is mitigated by the strong working capital position, with €44.6m of current assets, including cash of €81.9m available to settle 
liabilities as they fall due.

The following are the contractual maturities (representing undiscounted contractual cash flows) of the Group’s financial liabilities:

At 31 December 2022

Trade payables

Deferred and contingent consideration (i)

Other payables (ii)

Loans and borrowings

Loan interest

Lease liabilities

Total

Carrying value

Contractual cash flows

Total 
€'000

15,878

63,253

94,410

51

–

42,519

216,111

Total 
€'000

Within 1 year
€'000

15,878

66,598

106,410

51

2

44,548

233,487

15,878

45,115

94,410

45

2

12,740

168,190

1–2 years
€'000

–

20,031

7,000

6

–

9,267

36,304

2–5 years
€'000

Over 5 years
€'000

–

1,452

5,000

–

–

17,224

23,676

–

–

–

–

–

5,317

5,317

Page Title 
Financial statements

150

24  Financial Instruments and Risk Management continued

At 31 December 2021

Trade payables

Deferred and contingent consideration (i)

Other payables (ii)

Loans and borrowings

Loan interest

Lease liabilities

Total

Carrying value

Contractual cash flows

Total 
€'000

11,122

54,142

72,535

129

–

37,635

175,563

Total 
€'000

11,122

61,223

72,535

129

6

40,358

185,373

Within 1 year
€'000

11,122

37,953

72,535

81

4

12,059

133,754

1–2 years
€'000

–

14,008

–

48

2

8,257

22,315

2–5 years
€'000

Over 5 years
€'000

–

9,262

–

–

–

13,042

22,304

–

–

–

–

–

7,000

7,000

(i)   Deferred and contingent consideration at 31 December 2022 has arisen on business combinations, and is based on contracted amounts 

to be paid in the future to sellers under share purchase agreements. In general, in order for contingent consideration to become payable, 
pre-defined profit and/or revenue targets must be exceeded. On an undiscounted basis, the Group may be liable for deferred and 
contingent consideration up to a maximum of €66.6m. 

(ii)   Other payables contractual cash flows include liabilities of €15.0m (2021: €8.0m), for Deferred and contingent consideration related to 
continuous employment at Helpshift and Waste, where the purchase agreement for those acquisitions included deferred consideration 
contingent on both pre-defined profit and/or revenue targets being exceeded and also tied to the retention of key staff, that are 
considered post-acquisition expenses under IFRS 3.

25  Capital Management

Group

Loans and borrowings (note 18)

Less: cash and cash equivalents

Net debt/(net cash) position

Total equity

Net debt/(net cash) to capital ratio

2022
€'000

51

(81,886)

(81,835)

557,091

 (14.7)%

2021
€'000

129

(105,710)

(105,581)

472,120

 (22.4)%

The Group manages capital by monitoring debt to capital and net debt ratios. This debt to capital ratio is calculated as net debt to total 
equity. Net debt is calculated as loans and borrowings (as shown in the Consolidated statement of financial position) less cash and cash 
equivalents. The liquidity risk and cash management for the Group is managed centrally by the Group Treasury function. Group Treasury 
manage bank balances centrally, and monitors the credit rating and stability of the institutions the Group banks with. The Board receives 
projections on a monthly basis as well as information regarding cash balances. The Group's strategy is to preserve a strong cash base and 
secure access to finance at reasonable cost by maintaining a good credit rating. 

26  Related Parties and Shareholders
The details of key management compensation (being the remuneration of the Directors) are set out in note 10.

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

27  Business Combinations

Details of goodwill and the fair value of net assets acquired

Book value:

Property, plant and equipment

Right of use assets

Trade and other receivables – gross

Bad debt provision

Cash and cash equivalents

Trade and other payables

Deferred income

Lease liabilities

Book value of identifiable assets and liabilities acquired

Fair value adjustments:

Identifiable intangible assets – Customer relationships

Identifiable intangible assets – Intellectual property

Deferred tax assets

Deferred tax liabilities

Total fair value adjustments

Net assets acquired

Goodwill from current year acquisitions

Total purchase consideration

Details of purchase consideration and outflows from current acquisitions

Cash

Deferred cash

Deferred consideration contingent on performance

Combination put/call options to acquire residual 15% of Tantalus

Shares to be issued

Total purchase consideration

Related acquisition costs charged to the Consolidated statement of comprehensive income:

Number of shares:

Shares issued on acquisition

Fixed number of shares to be issued 

Net cash outflow arising on acquisition:

Cash paid in the period

Less: cash and cash equivalent balances transferred

Net cash outflow arising on acquisition

Details of pro forma revenues and profitability of current acquisitions

Pre-acquisition revenue in H1

Pre-acquisition revenue in H2

Pre-acquisition revenue 

Pre-acquisition revenue with Keywords Group

Post-acquisition revenue

Pro forma revenue

151

2022 
 €'000

2021 
 €'000

422

580

6,145

–

5,401

(4,762)

(3,461)

(580)

3,745

34,695

25,914

15,393

(13,341)

62,661

66,406

70,482

136,888

92,895

8,993

28,957

–

6,043

136,888

1,177

135,468

87,738

92,895

(5,401)

87,494

19,329

12,070

31,399

–

9,106

40,505

572

1,402

7,439

(7)

10,618

(8,245)

–

(1,402)

10,377

11,502

–

2,539

(3,006)

11,035

21,412

97,918

119,330

59,314

1,565

33,726

4,768

19,957

119,330

1,099

621,852

37,994

59,314

(10,617)

48,697

10,779

5,566

16,345

(1,908)

24,990

39,427

Page Title 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

152

27  Business Combinations continued

Pre-acquisition profit before tax

Post-acquisition profit before tax

Pro forma profit before tax

2022 
 €'000

1,601

3,440

5,041

2021 
 €'000

2,573

9,653

12,226

Disclosures required by IFRS 3 Business Combinations are provided separately for those individual acquisitions that are considered to be 
material, and in aggregate for individually immaterial acquisitions. Acquisitions are considered individually material if the impact on the 
Group's Revenue and Adjusted Profit Before Tax measures (on an annualised basis) is greater than 5%*. None of the business combinations 
completed during the period were considered individually material and therefore warrant separate disclosure. 

During the period, the Group completed five acquisitions, Forgotten Empires, Mighty Games, Smoking Gun, LabCom, and Helpshift, 
purchasing 100% of the share capital of these businesses. The aggregate amounts recognised in respect of the identifiable assets acquired 
and liabilities assumed on acquisitions completed in the period are set out in the table above. Details of the purchase consideration and 
other information relevant to the evaluation of the financial effect of the acquisitions are also presented. 

Total purchase consideration of €136.9m includes amounts attributable to Forgotten Empires €35.0m, Mighty Games €6.5m, Smoking Gun 
€30.2m and Helpshift €63.0m, while Goodwill from current year acquisitions of €70.5m includes amounts related to Forgotten Empires 
€11.8m, Mighty Games €6.1m, Smoking Gun €22.4m, and Helpshift €29.3m. Identifiable intangible assets – Customer Relationships of 
€34.7m includes amounts attributable to Forgotten Empires €17.8m, Smoking Gun €9.1m and Helpshift €7.8m, while Identifiable intangible 
assets – Intellectual property of €25.9m is mainly attributable to Helpshift. 

Total purchase consideration excludes €6.0m of Deferred and contingent consideration related to continuous employment at Helpshift, 
where the purchase agreement includes deferred consideration contingent on both pre-defined profit and/or revenue targets being 
exceeded and which is also tied to the retention of key staff, that are considered post-acquisition expenses under IFRS 3 (note 24).

The main factors leading to the recognition of goodwill on the acquisitions are the presence of certain intangible assets in the acquired 
entities, which are not valued for separate recognition. These include expertise in the acquired entities, enhancing and growing our service 
capabilities, broadening our service offering, and extending our geographical footprint, further building out our global platform.

The goodwill that arose from business combinations completed in the period that is expected to be deductible for tax purposes was €30.3m 
(for which a deferred tax asset has been recognised of €7.2m).

* 

 The Group reports a number of alternative performance measures ("APMs") including Pro forma revenue and Adjusted Profit Before Tax, to present the financial 
performance of the business, that are not GAAP measures as defined under IFRS. A reconciliation of these measures to the relevant GAAP measures is presented  
in the APMs section. 

28  Subsidiaries
The results and financial position of all the subsidiaries are included in the consolidated financial statements. Details of the Company’s direct 
and indirect subsidiaries as at 31 December 2022 are set out below:

Name

3455 Productions, LLC

9409-2954 Québec Inc.

Alset Limited

AMC RO Studios S.R.L 

Babel Media Limited *

Babel Media USA, Inc. 

Bitsy SG Limited

Blindlight, LLC

Climax Development Limited

Climax Studios Limited

Coconut Lizard Limited

Cord Worldwide Limited

d3t Development Limited 

d3t Limited 

Country of 
incorporation

Date of 
incorporation/
acquisition

Ownership^

Registered office

USA

Canada 

UK

Romania 

UK

USA

UK

USA

UK

UK

UK

UK

UK

UK

24-Nov-20

04-Dec-19

17-Aug-18

11-Aug-21

17-Feb-14

17-Feb-14

17-Aug-18

08-Jun-18

22-Apr-21

22-Apr-21

25-Jun-20

07-Apr-18

30-Aug-18

19-Oct-17

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

110 High Holborn, London, WC1V 6JS, UK+

Stirbei Voda 36, etaj 1, sector 1, Bucharest, Romania

110 High Holborn, London, WC1V 6JS, UK+

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

110 High Holborn, London, WC1V 6JS, UK+

1111 South Flower Street, Suite 101, Burbank, CA 91502,USA

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

153

Name

Country of 
incorporation

Date of 
incorporation/
acquisition

Ownership^

Registered office

Descriptive Video Works Inc.

Canada

11-Jun-19

100%

Eastern New Media Limited

Hong Kong

19-May-17

100%

400-725 Granville Street, PO Box 10325, Vancouver BC V7Y 
1G5, Canada

4404, 44/F Hopewell Centre, 183 Queen’s Road East, 
Wanchai, Hong Kong

Edugame Solutions Private Limited 

Electric Square Limited

Fire Without Smoke Inc

Fire Without Smoke Limited

Forgotten Empires LLC 

Forgotten Software S.L.U 

GameSim Inc. 

g-Net Media, Inc.

Heavy Iron Studios, Inc 

Helpshift Inc 

India

UK

USA

UK

USA 

Spain 

USA

USA

USA 

USA 

09-Oct-14

100%

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, 
West Enclave, Pitampura, New Delhi, 110034, India

17-Aug-18

29-May-18

29-May-18

28-Jul-22

28-Jul-22

16-May-17

24-Nov-20

12-Jan-21

100%

100%

100%

100%

100%

100%

100%

100%

110 High Holborn, London, WC1V 6JS, UK+

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

110 High Holborn, London, WC1V 6JS, UK+

8730 Cincinnati Dayton Rd. #1072, West Chester, OH 45071, 
USA

nº 1 – La Cala Del Moral Rincon De La Victoria calle Murillo

13501 Ingenuity Drive, Suite 310, Orlando, FL 32826, USA

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

1600 Rosecrans Ave., Bldg 7 Ste 300, MBS Media Campus, 
Manhattan Beach CA, 90266, USA

15-Dec-22

100%

343 Sansome Street, Suite 500, San Francisco, California, 
94104, USA

Helpshift Information Technology (Shanghai) 
Co. Ltd 

China 

15-Dec-22

100%

Helpshift Technologies Private Limited 

India 

15-Dec-22

100%

Southwest Area, 3rd Floor, No. 2123 Pudong Avenue, 
Shanghai, China

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, West 
Enclave, Pitampura, New Delhi, 110034, India

Helpshift UK Ltd 

High Voltage Software, Inc.

HVS Nola LLC

Ichi Limited

Indigo Pearl Limited

Itsy SGD Limited

Jinglebell S.r.l.

Jurango Pty Limited ~~

UK

USA

USA

UK

UK

UK

Italy

15-Dec-22

100%

New Penderel House 4th Floor, 283-288 High Holborn, 
London, WC1V 7HP, United Kingdom

14-Dec-20

14-Dec-20

26-Nov-19

15-Dec-20

17-Aug-18

10-Dec-20

100%

100%

100%

100%

100%

100%

2345 Pembroke Ave., Hoffman Estates, IL 60169, USA

201 St. Charles Ave., Suite 2220, New Orleans, LA 70170, USA

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

Via Marco d’Oggiono 12, 20123, Milan, Italy

Australia

20-Dec-21

85%

29 Thornton Crescent, Mitcham, VIC 3132, Australia

Keywords (Shanghai) Information 
Technology Limited

China

02-Apr-15

100%

Keywords Asia Private Limited 

Singapore

15-Mar-16

100%

Keywords Australia Holdings Limited

Keywords Australia Pty Limited ~

Keywords Canada Holdings Inc.

UK

Australia

Canada

Keywords do Brasil Localização e Tradução Ltda

Brazil

17-Mar-21

18-Mar-21

27-Oct-17

18-Jan-15

100%

85%

100%

100%

Keywords Germany Holdings GmbH 

Germany

06-Sep-19

100%

Keywords International Co., Limited. 

Keywords International Limited *

Japan

Ireland

30-Nov-10

13-May-98

100%

100%

Keywords International Pte. Limited

Singapore

24-Apr-14

100%

Keywords International, Inc. 

Keywords Sperasoft LLC

USA

Armenia 

26-Sep-12

07-Apr-22

100%

100%

Room 701, Building 5, No.860 Dong Ti Yu Hui Road, Hongkou 
District, Shanghai, China

20 Kallang Avenue, #06-6A, Lobby B, Pico Creative Centre, 
339411, Singapore 

110 High Holborn, London, WC1V 6JS, UK+

12 Spring Street, Fitzroy, Victoria, 3065, Australia

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

Rua Professor Aprígio Gonzaga, 35 – 7º andar – São Judas – 
São Paulo – SP CEP: 04303-000, Brazil

Moriz-Seeler-Strasse 5-7, Franz Ehrlich Haus, 12489, Berlin, 
Germany

1-22-19 Izumi, Suginami-ku, Tokyo, 168-0063 Japan

Whelan House, South County Business Park, Leopardstown, 
Dublin 18, D18 T9P8, Ireland

20 Kallang Avenue, #06-6A, Lobby B, Pico Creative Centre, 
339411, Singapore 

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

18/1 Vardanants str., 3rd floor, Yerevan 0010, Armenia

Page TitleFinancial statements

154

28  Subsidiaries continued

Name

Country of 
incorporation

Date of 
incorporation/
acquisition

Ownership^

Registered office

Keywords Studios B.C., Inc.

Canada

27-Oct-17

100%

Keywords Studios d.o.o. Beograd

Serbia 

18-May-22

100%

Keywords Studios France SAS

Keywords Studios India Private Limited

France

India

08-Jun-16

17-Feb-14

Keywords Studios Italy S.R.L.

Italy

08-May-14

Keywords Studios Korea Corporation

South Korea

11-Jan-21

100%

100%

100%

100%

1700-1075 West Georgia Street, Vancouver, BC, V6E 3C, 
Canada 

Belgrade, BULEVAR MIHAJLA PUPINA 10L, floor 9, Belgrade-
New Belgrade, NEW BELGRADE, 11070, Serbia

59 Boulevard Exelmans, 75016 Paris, France

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, West 
Enclave, Pitampura, New Delhi, 110034, India

Via Egadi 2, Milan, MI, 20144, Italy

16th Floor, Gangnam Building, 1321-1, Seocho-dong, Seocho-
gu, Seoul 137-070, South Korea

Keywords Studios Los Angeles, Inc.

Keywords Studios Malta Limited

USA

Malta 

08-May-14

100%

1115 Flower Street, Burbank, CA 91502, USA

04-May-22

100%

Level 3, Valletta Buildings, South Street, Valletta VLT 1103, 
Malta

Keywords Studios México, S. de R.L. de C.V.

Mexico

16-Jul-15

100%

Keywords Studios Netherlands B.V.

Netherlands

05-Feb-19

100%

Keywords Studios Poland Spolka z.o.o.

Keywords Studios QC-Games Inc.

Keywords Studios QC-Interactive Inc.

Keywords Studios QC-Tech Inc.

Poland

Canada

Canada

Canada

04-Feb-21

17-Feb-14

16-Nov-16

06-Jan-15

Keywords Studios Romania S.R.L.

Romania 

15-Jun-21

Keywords Studios Spain SLU 

Keywords Studios Texas, LLC

Keywords Studios Unlimited Company*

Keywords Studios US Inc

Keywords Treasury Holdings Limited

Keywords UK Holdings Limited

Keywords US Holdings Inc.

Keywords Ventures Limited

Laboratorio Comunicazione S.r.l.

Laced Music Limited

Laced Publishing Limited

Lakshya Digital Private Limited *

Spain

USA

Ireland

USA

Ireland 

UK

USA

UK

Italy 

UK

UK

India

16-Jul-15

22-Jan-20

27-Mar-18

24-Oct-17

30-Nov-22

28-Mar-18

23-Oct-17

06-Apr-18

04-Nov-22

07-Apr-18

07-Apr-18

09-Oct-14

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Lakshya Digital Singapore Pte. Limited

Singapore

09-Oct-14

100%

Liquid Development, LLC

Liquid Violet Limited *

Lonsdale Miller Limited

Maverick Media Limited

Mighty Developments Pty Limited ~~

Mighty Games Group Pty Limited ~~

Mighty Games Productions Pty Limited ~~

Player Research Limited

USA

UK

UK

UK

Australia 

Australia 

Australia 

UK

19-Aug-15

15-Jan-14

15-Dec-20

27-Aug-20

03-Aug-22

03-Aug-22

03-Aug-22

100%

100%

100%

100%

85%

85%

85%

Torrente #75, Colonia Ampliación Alpes, Del. Álvaro  
Obregón, CP. 01710, Ciudad de México, México

Wilhelmina van Pruisenweg 35, 2595AN The Hague,  
The Netherlands

11 Ul. Na Zjezdzie, Krakow 30-527, Poland

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

6-8 Corneliu Coposu Bvd., Unirii View Building, office 103,  
1st floor, 3rd district, Bucharest, Romania

Julián Camarillo 6A, 3B, 28037 Madrid, Spain 

7800 Shoal Creek Blvd. Suite 240S, Austin, Texas 78757, USA

Whelan House, South County Business Park, Leopardstown, 
Dublin 18, D18 T9P8, Ireland

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

Whelan House, South County Business Park, Leopardstown, 
Dublin 18, D18 T9P8, Ireland

110 High Holborn, London, WC1V 6JS, UK+

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

110 High Holborn, London, WC1V 6JS, UK+

Via Lazzaro Spallanzani 6, 20129 Milan, Italy

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, West 
Enclave, Pitampura, New Delhi, 110034, India

20 Kallang Avenue, #06-6A, Lobby B, Pico Creative Centre, 
339411, Singapore 

411 SW 2nd Ave Ste 300, Portland, OR 97204, USA

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

29 Thornton Crescent, Mitcham, VIC 3132, Australia

29 Thornton Crescent, Mitcham, VIC 3132, Australia

29 Thornton Crescent, Mitcham, VIC 3132, Australia

26-Oct-16

100%

110 High Holborn, London, WC1V 6JS, UK+

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

Name

PT Limitless Indonesia

Smoking Gun Interactive Inc 

Snowed In Studios, Inc 

155

Country of 
incorporation

Date of 
incorporation/
acquisition

Ownership^

Registered office

Indonesia

19-May-17

Canada 

Canada

05-Oct-22

19-Jul-18

100%

100%

100%

Sperasoft Poland Spólka z.o.o.

Poland

13-Dec-17

100%

Sperasoft Studios LLC

Russia

13-Dec-17

100%

Sperasoft, Inc.

SperaSystems LLC

SPOV Limited 

Strongbox Limited

Studio Gobo Limited

Sunny Side Up Creative Inc.

USA

USA

UK

13-Dec-17

13-Dec-17

16-Feb-17

Seychelles

19-May-17

UK

Canada

17-Aug-18

03-Jan-19

Synthesis Deutschland GmbH *

Germany

12-Apr-16

Synthesis Global Solutions SA *

Switzerland

12-Apr-16

Tantalus Media Pty Limited ~

The Trailerfarm Limited

TV+SYNCHRON Berlin GmbH

Waste Creative Limited

Waste Holdings Limited

Australia

UK

Germany

UK

UK

18-Mar-21

13-Sep-18

01-Oct-19

16-Dec-21

16-Dec-21

100%

 100%

100%

100%

100%

100%

100%

100%

85%

100%

100%

100%

100%

JI. Timoho II, No. 32, Muja Muju, Kota Yogyakarta, Indonesia

1100-333 Seymour St, Vancouver, BC V6B 5A6, Canada

400-981 Wellington Street West, Ottawa, Ontario, K1Y 2Y1, 
Canada

Kraj Polska, woj. Małopolskie, powiat Kraków, miejsc. Kraków, 
ul. Na Kozłóce 27 30-664 Kraków, Poland

196084, Russia, Saint-Petersburg, Kievskaya Street, 
5 - building 4

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

2033 Gateway Pl Ste 500 San Jose, CA 95110-3712, USA

110 High Holborn, London, WC1V 6JS, UK+

306 Victoria House, Victoria, Mahe, Seychelles

110 High Holborn, London, WC1V 6JS, UK+

410 Boulevard Charest Est, Suite 410, Québec, Québec, G1K 
8G3, Canada

Holstenkamp 46 A, Bahrenfeld, 22525 Hamburg, Germany

Corso Elvezia 16, 6900 Lugano, Ticino, Switzerland

12 Spring Street, Fitzroy, Victoria, 3065, Australia

110 High Holborn, London, WC1V 6JS, UK+

Moriz-Seeler-Strasse 5-7, Franz Ehrlich Haus, 12489, Berlin, 
Germany

110 High Holborn, London, WC1V 6JS, UK+

110 High Holborn, London, WC1V 6JS, UK+

Wicked Witch Software Pty Limited ~~

Australia

20-Dec-21

85%

29 Thornton Crescent, Mitcham, VIC 3132, Australia

Wizcorp Inc.

Xcelerator Machine Translations Limited

Xloc, Inc. 

Japan

Ireland

USA

18-Apr-19

12-Dec-19

08-May-17

100%

100%

100%

1-22-19 Izumi, Suginami-ku, Tokyo, 168-0063 Japan

Invent, Dublin City University, Glasnevin, Dublin 9, Ireland

8801 Fast Park Drive, Suite 301, Raleigh, NC 27617, USA

* 

Indicates a direct subsidiary (all other holdings are indirect, being subsidiaries of various intermediate group holding companies).

^   Proportion of voting rights and ordinary share capital ultimately held by Keywords Group.

+   The registered office address was changed on 1 February 2023.

~  

 A combination of put and call options are in place requiring the sellers to sell, or the Group to buy the remaining 15% shareholding three years from acquisition. 
The Group has accounted for the acquisition as if a 100% interest was acquired on acquisition (see note 3).

~~   Wholly owned subsidiary of Keywords Australia Pty Limited. The Group has accounted for the company as if a 100% interest was held (see note 3).

Post-acquisition, the Group reviews entities to streamline activities and close any dormant entities acquired or re-structured entities. 
Restructuring details are set out below:

Name

Country of incorporation

AppSecTest Limited

Ichi Creative Limited

UK

USA

Date of incorporation/
acquisition 

22-Jan-19

26-Nov-19

Ownership

Date of re-structuring 

Re-structuring details

49%

100%

13-Apr-22

15-Dec-20

Dissolved

Dissolved

Page TitleFinancial statements

156

29  Significant Events and Events after the Reporting Date
Crisis in Ukraine 

In 2022, the Group’s operations have been impacted by the tragic events in Ukraine. Whilst the Group do not have operations in Ukraine, the 
Group does have Game Development teams in Russia, and also works with a number of freelance suppliers in Ukraine. Our priority has been 
to support our people and our freelance suppliers in the territory, whilst contributing to the wider humanitarian efforts in the region.

In the period, the Group produced €26.3m of Revenue in Russia, down from €29.4m in 2021, and represents approximately 3.8% of Group 
revenue, down from 5.7% in 2021. During the period, a significant number of projects supported in Russia have been transferred to other 
parts of the Group, as we ramp up production capacity in these locations with a combination of employees relocating from Russia and local 
hires. As a consequence, revenues produced in Russia were approximately 1.7% of Group revenue in December 2022.

We continue to work with our customers supporting their preferences for where their work should be performed. We also remain focused 
on mitigating any potential business interruption or other risks associated with our activities in Russia. As a consequence, we expect the 
volume of work produced in Russia to continue to reduce over time. 

The Group does not have significant receivables exposure in Russia, as work produced in Russia is contracted and collected in other 
territories. In addition, the Group does not have significant amounts of net current assets or non-current assets located in Russia. Thus any 
exposure to impairment of assets located in Russia is not considered material. 

As a consequence of the crisis, an additional impairment assessment was performed in the Game Development CGU, to evaluate any 
potential Goodwill impairment resulting from the crisis. The result of the value in use calculations was that no impairment would be required 
even in a worst-case scenario where the contribution from all Russian-located production capacity was excluded from projections, assuming 
no further work is able to be transferred to other parts of the Group. 

Acquisition of 47 

On 1 February 2023, the Group announced the acquisition of 47 Communications LLC ("47"), a leading US-based PR and communications 
agency with expertise in the video game, technology, entertainment and digital lifestyle sectors. For the twelve months to 30 September 
2022, 47 generated revenues of approximately USD $11 million. The consideration payable for the Company is in line with Keywords' targeted 
valuation range. The terms of the transaction include contingent consideration payable in a mix of cash and new ordinary shares depending 
on the future performance of the Company over the three years from completion. The new ordinary shares to be issued will be subject to 
orderly market provisions for a year.

Notes forming part of the consolidated financial statements continuedKeywords Studios plc  Annual Report and Accounts 2022Page TitleFinancial statements

Company statement of financial position

157

Company statement of financial position

Non-current assets

Right of use assets

Property, plant and equipment

Deferred tax assets

Investment in subsidiaries

Other receivables

Current assets

Cash and cash equivalents

Other receivables

Current liabilities

Trade payables

Other payables

Lease liabilities

Net current assets/(liabilities)

Non-current liabilities

Other payables

Lease liabilities

Net assets

Equity

Share capital

Share capital – to be issued

Share premium

Merger reserve

Shares held in Employee Benefit Trust ("EBT")

Share-based payments reserve

Retained earnings

Total equity

Note

36

37

38

39

39

40

41

40

41

22

22

22

22

At 31 December 

2022  
€'000 

5,071

446

454

30,287

385,066

421,324

46

15,481

15,527

430

10,958

1,030

12,418

3,109

–

4,081

4,081

420,352

924

2,467

47,021

292,336

–

65,379

12,225

420,352

2021  
€'000

206

308

657

30,175

335,511

366,857

17,043

7,468

24,511

1,127

19,651

216

20,994

3,517

3,660

–

3,660

366,714

904

2,185

38,549

279,358

(1,997)

48,193

(478)

366,714

In accordance with the Companies Act 2006, the Company is availing of the exemption from presenting its individual Statement of 
comprehensive income to the Annual General Meeting and from filing it with Companies House. The amount of profit after tax dealt with in 
the parent undertaking is €14,682k (2021: profit of €6,404k).

The notes from page 160 onwards form an integral part of these Company financial statements. The financial statements were approved and 
authorised for issue by the Board on 15 March 2023.

On behalf of the Board 

Bertrand Bodson  

Director 

15 March 2023

Jon Hauck

Director

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Company statement of changes in equity

158

Company statement of changes in equity

At 01 January 2021

Profit/(loss) for the period

Total comprehensive income for the period

Contributions by and contributions to the owners:

Share-based payments expense

Share options exercised

Employee Share Purchase Plan

Dividends

Acquisition-related issuance of shares

Contributions by and contributions to the owners

At 31 December 2021

Profit/(loss) for the period

Total comprehensive income for the period

Contributions by and contributions to the owners:

Share-based payments expense

Share options exercised

Employee Share Purchase Plan

Dividends

Acquisition-related issuance of shares

Contributions by and contributions to the owners

At 31 December 2022

Share 
capital
€'000

Share 
capital – to 
be issued
€'000

Share 
premium
€'000

Merger 
reserve
€'000

Shares 
held in 
EBT
€'000

Share-
based 
payments 
reserve
€'000

Retained 
earnings
€'000

Total 
equity
€'000

 879 

 13,047 

 22,951 

 255,957 

(1,997)

 31,799 

(6,267)

 316,369 

 – 

 – 

–

11

–

–

14

25

 – 

 – 

–

–

–

–

 – 

 – 

–

4,929

398

–

 – 

 – 

–

–

–

–

(10,862)

10,271

23,401

(10,862)

15,598

23,401

 – 

 – 

–

–

–

–

–

–

 – 

 – 

6,404

6,404

6,404

6,404

16,394

–

–

–

–

–

–

–

(615)

16,394

4,940

398

(615)

–

22,824

16,394

(615)

43,941

904

2,185

38,549

279,358

(1,997)

48,193

(478)

366,714

–

–

–

14

–

–

6

20

924

–

–

–

5,862

909

–

–

–

–

–

–

–

1,701

12,978

–

–

–

–

–

–

282

282

–

–

–

–

–

 14,682 

14,682

 14,682 

14,682

18,577

1,997

(1,492)

–

–

–

101

–

–

–

–

–

18,577

6,381

1,010

(1,979)

(1,979)

–

14,967

 8,472 

 12,978 

 1,997 

 17,186 

(1,979)

38,956

2,467

47,021

292,336

–

65,379

12,225

420,352

Keywords Studios plc  Annual Report and Accounts 2022Financial statements

Company statement of cash flows

159

Company statement of cash flows

Cash flows from operating activities

Profit/(loss) after tax 

Income and expenses not affecting operating cash flows

Share-based payments expense, net of amounts recharged to subsidiary companies 

Taxation

Interest expense

Depreciation – property, plant and equipment

Depreciation – right of use assets

Amounts written off financial assets

Unrealised foreign exchange (gain)/loss 

Changes in operating assets and liabilities

(Increase)/decrease in other receivables

Increase/(decrease) in trade and other payables

Taxation paid

Net cash generated by/(used in) operating activities

Cash flows from investing activities

Funding advanced to subsidiaries

Current year acquisition of subsidiaries net of cash acquired 

Acquisition of property, plant and equipment

Net cash generated by/(used in) investing activities

Cash flows from financing activities

Cash proceeds, where EBT shares were utilised for the exercise  
of share options

Payments of principal on lease liability

Interest paid on principal of lease liability

Dividends paid

Shares issued for cash

Interest paid

Net cash generated by/(used in) financing activities

Increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of the period

Cash and cash equivalents at end of the period

 Note

37

36

37

9

22

Years ended 31 December

2022 
 €’000

14,682

3,838

203

1,249

304

510

–

(39)

2021 
 €’000

6,404

4,099

–

935

54

204

(126)

34

6,065

5,200

78,075

(12,825)

65,250

–

85,997

(105,815)

–

(442)

(106,257)

505

(478)

(33)

(1,979)

6,785

(1,537)

3,263

(16,997)

17,043

46

25,123

14,232

39,355

–

50,959

(64,200)

(3,124)

(45)

(67,369)

–

(206)

(7)

(615)

5,338

(1,753)

2,757

(13,653)

30,696

17,043

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Notes forming part of the Company  

financial statements

160

Notes forming part of the Company financial statements

30  Basis of Preparation
The Company financial statements have been prepared in accordance with UK-adopted international accounting standards, and in 
conformity with the requirements of the Companies Act 2006.

Unless otherwise stated, the financial statements have been prepared in thousands (’000) and the financial statements are presented 
in euro (€).

Please refer to the Group financial statements for additional information concerning the basis of preparation. References in the Company 
financial statements to notes numbered earlier than note 30, refer directly to specific notes in the Group financial statements.

31  Significant Accounting Policies
Intercompany Receivables

Intercompany receivables are recognised at amortised cost as they meet the IFRS 9 classification test of being held to collect, and the cash 
flow characteristics represent solely payments of principal and interest. 

The Company applies the general approach to applying the expected credit losses to its related party loans. Under the General Approach, at 
each reporting date, the Company determines whether there has been a Significant Increase in Credit Risk (“SICR”) since initial recognition 
and whether any balances are credit impaired. This determines the amount, if any, of expected credit losses to be recognised. 

Other Significant Accounting Policies

The Company applies consistent accounting policies to those applied by the Group. Please refer to the Group financial statements for 
disclosure of other relevant accounting policies.

32  Critical Accounting Estimates and Judgements
The Company makes certain estimates and assumptions regarding the future. Estimates and judgements are continually evaluated based on 
historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. 
In the future, actual experience may differ from these estimates and assumptions. 

Judgements

The judgements, apart from those involving estimations, that management have made in the process of applying the Company’s accounting 
policies and that have the most significant effect on the amounts recognised in the Company financial statements, are outlined below.

•  Company

 – Expected Credit Loss Provision on Company Receivables from Subsidiaries: As outlined in note 39, the Company has significant 

receivables from subsidiaries, primarily related to investments in acquisitions. The Directors have taken into account both the ongoing 
acquisition integration programme and the cash-generating capacity of the Group, in concluding (in note 43) that all such loans are 
recoverable and the expected credit loss provisions are adequate.

 – Other Judgements: The Company applies consistent judgements to those applied by the Group. To the extent that judgements 
are relevant to both Group and Company financial statements, please refer to the Group financial statements for other relevant 
judgements.

33  Auditor Statutory Disclosure
The audit fee for the Company is outlined in note 5 of the Group financial statements.

34  Dividends and Distributable Reserves
Details of dividends and distributable reserves of the Company are presented in note 9 of the Group financial statements.

Keywords Studios plc  Annual Report and Accounts 2022Financial statements

35  Staff Costs

Total staff costs (including Directors) 

Salaries and related costs

Social welfare costs

Pension costs

Share-based payments expense

Average number of employees 

Operations 

General and administration

36  Right of Use Assets
The Company has entered into leases, principally relating to property. 

Cost

At 01 January 

Additions

De-recognition of expired leases

Exchange rate movement

At 31 December

Accumulated depreciation

At 01 January

Depreciation charge

De-recognition of expired leases

Exchange rate movement

At 31 December

Net book value

At 01 January

At 31 December

161

2021
€'000

5,221

525

88

16,394

22,228

2021

3

34

37

2021 
 €'000

781

–

–

54

835

392

204

–

33

629

389

206

2022
€'000

8,492

1,925

275

18,678

29,370

2022

7

53

60

2022  
€'000

835

5,592

(825)

(237)

5,365

629

510

(825)

(20)

294

206

5,071

Page Title 
 
Financial statements

162

Notes forming part of the Company financial statements continued

37  Property, Plant and Equipment

Computers 
 and software
€'000

Office furniture  
and equipment
€'000

Leasehold 
improvements
€'000

Cost

At 01 January 2021

Additions

At 31 December 2021

Additions

At 31 December 2022

Accumulated depreciation

At 01 January 2021

Depreciation charge

At 31 December 2021

Depreciation charge

At 31 December 2022

Net book value

At 01 January 2022

At 31 December 2022

38  Investment in Subsidiaries

12

45

57

211

268

5

9

14

38

52

43

216

145

–

145

21

166

38

15

53

94

147

92

19

280

–

280

210

490

77

30

107

172

279

173

211

2022
€'000

30,287

Total
€'000

437

45

482

442

924

120

54

174

304

478

308

446

2021
€'000

30,175

Details of the Company’s direct and indirect subsidiaries as at 31 December 2022 are set out in note 28 of the Group financial statements.  

39  Other Receivables 

Current

Intercompany receivables (financial assets held at amortised cost, see note 44)

Prepayments

Other receivables

Tax and social security

Non-current

Intercompany receivables (financial assets held at amortised cost, see note 44)

2022
€'000

12,682

2,163

459

177

15,481

2022
€'000

385,066

385,066

2021
€'000

5,099

1,702

478

189

7,468

2021
€'000

335,511

335,511

Keywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
 
 
Financial statements

40  Other Payables

Current 

Accrued expenses

Payroll taxes

Other payables

Intercompany payables

Non-current

Intercompany payables

163

2022 
 €'000

3,226

–

158

7,574

10,958

2022 
 €'000

–

–

2021  
€'000

1,915

164

253

17,319

19,651

2021 
 €'000

3,660

3,660

41  Lease Liabilities
The Company has entered into leases principally relating to property. Management applies judgement in determining whether it is reasonably 
certain that a renewal or termination option will be exercised.

The movement in lease liabilities during the financial year was as follows:

Carrying amount at the beginning of the year

Liabilities recognised on new leases in the period

Unwinding of discounted liabilities – lease liabilities

Payment of principal and interest on lease liabilities

Exchange rate movement

Carrying amount at the end of the year

2022  
€'000

216

5,591

33

(511)

(218)

5,111

2021  
€'000

399

–

7

(213)

23

216

Maturity analysis of lease liabilities 

Current

Not later than one year

Non-current

Later than one year and  
not later than five years

Later than five years

At 31 December

2022
€'000
Lease payments

2022
€'000
Finance charges

2022
€'000
Lease liabilities

2021
€'000
Lease payments

2021
€'000
Finance charges

2021
€'000
Lease liabilities

1,133

103

1,030

4,248

–

4,248

5,381

167

–

167

270

4,081

–

4,081

5,111

218

–

–

–

218

2

–

–

–

2

216

–

–

–

216

42  Loans and Borrowings 
Loans and borrowings (classified as financial liabilities under IFRS 9), are held at amortised cost. Details of the Company’s credit facilities are 
outlined in note 18 of the Group financial statements. There were no drawdowns on the RCF during 2022.

Page Title 
 
Supplementary information

164

Notes forming part of the Company financial statements continued

43  Risk Management
A description of the Group’s financial risk management objectives and policies is provided in note 24 to the Group financial statements. 
These financial risk management objectives and policies also apply to the Company.

Credit Risk

As presented in note 39, receivables from subsidiaries relating to investments in acquisitions comprise term loans extended to subsidiaries, 
while receivables from subsidiaries relating to trading activities comprise trading balances repayable on demand. Balances are analysed in 
terms of the risk profile of the subsidiary.

The Directors have assessed the ongoing expected recovery strategy of loans due from subsidiaries of €385.1m (2021: €335.5m), within 
Stage 1 of the IFRS 9 impairment assessment model. Having noted that such loans are within their repayment terms, the Directors have 
concluded that no provision for expected credit losses is required (2021: €nil). 

Separately, the Company has balances of €12.7m (2021: €5.1m), which are technically repayable upon demand. These loans are within Stage 3 of 
the IFRS 9 impairment assessment model. The Directors have reviewed in detail the recovery strategy in relation to these loans and concluded 
that none are credit-impaired, and therefore no expected credit loss has been recognised in relation to these balances (2021: €nil). 

The following are the contractual maturities (representing undiscounted contractual cash flows) of the Company’s financial liabilities:

At 31 December 2022

Trade payables

Other payables

Lease liability

Total

At 31 December 2021

Trade payables

Other payables

Lease liability

Total

Carrying value

Contractual cash flows

Total 
€'000

430

10,958

5,111

16,499

Total
€'000

430

10,958

5,381

16,769

Within 1 year
€'000

1–2 years
€'000

2–5 years
€'000

Over 5 years
€'000

430

10,958

1,133

12,521

–

–

1,133

1,133

–

–

3,115

3,115

–

–

–

–

Carrying value

Contractual cash flows

Within 1 year
€'000

1–2 years
€'000

2–5 years
€'000

Over 5 years
€'000

Total
€'000

1,127

23,311

216

Total
€'000

1,127

23,311

218

1,127

23,311

218

24,654

24,656

24,656

44  Related Parties 
As at 31 December 2022 and 2021, the Company had amounts receivable from its subsidiaries as follows:

Receivables from subsidiaries related to investment in acquisitions

Receivables from subsidiaries relating to trading activities

Non-current (note 39)

Current (note 39)

–

–

–

–

–

–

–

–

–

–

–

–

2022  
€'000

385,066

12,682

397,748

2022
€'000

385,066

12,682

397,748

2021  
€'000

335,511

5,099

340,610

2021
€'000

335,511

5,099

340,610

Keywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
Supplementary information

Alternative performance measures

165

Alternative performance measures

The Group reports a number of alternative performance measures (“APMs”) to present the financial performance of the business, that are 
not GAAP measures as defined under IFRS. The Directors believe that these measures, in conjunction with the IFRS financial information, 
provide the users of the financial statements with additional information to provide a more meaningful understanding of the underlying 
financial and operating performance of the Group. The measures are also used in the Group’s internal strategic planning and budgeting 
processes and for setting internal management targets. These measures can have limitations as analytical tools and therefore should not be 
considered in isolation, or as a substitute for IFRS measures. 

The principal measures used by the Group are set out below:

Organic revenue growth – Acquisitions are a core part of the Group’s growth strategy. Organic revenue growth measures are used to help 
understand the underlying trading performance of the Group excluding the impact of acquisitions. Organic revenue growth is calculated 
by adjusting the prior year revenues, adding pre-acquisition revenues for the corresponding period of ownership to provide a like-for-like 
comparison with the current year, and applying the prior year’s foreign exchange rates to both years, when translating studio results into the 
euro reporting currency.

Constant exchange rates (“CER”) – Given the international nature of the Group’s operations, foreign exchange movements can have an 
impact on the reported results of the Group when they are translated into the Group’s reporting currency, the euro. In order to understand 
the underlying trading performance of the business, revenue is also presented using rates consistent with the prior year in order to provide 
year-over-year comparability. 

Adjusted profit and earnings per share measures – Adjusted profit and earnings per share measures are used to provide management and 
other users of the financial statements with a clear understanding of the underlying profitability of the business over time. Adjusted profit 
measures are calculated by adding the following items back to the equivalent GAAP profit measures:

 – Amortisation of intangible assets – Customer relationships and music licence amortisation commences on acquisition, whereas 

intellectual property/development costs amortisation commences when the product is launched. These costs, by their nature, can vary 
by size and amount each year. As a result, amortisation of intangibles is added back to assist with the understanding of the underlying 
trading performance of the business and to allow comparability across regions and categories.

 – Costs of acquisition and integration – The level of acquisition activity can vary each year and therefore the costs associated with 

acquiring and integrating businesses are added back to assist with the understanding of the underlying trading performance of the 
Group. 

 – Share-based payments – The Group uses share-based payments as part of remuneration to align the interests of senior management 
and employees with shareholders. These are non-cash charges and the charge is based on the Group’s share price which can change. 
The costs are therefore added back to assist with the understanding of the underlying trading performance.

 – Foreign exchange gains and losses – The Group does not hedge foreign currency translation exposures. The effect on the Group’s 

results of movements in exchange rates can vary each year and are therefore added back to assist with understanding the underlying 
trading performance of the business. 

 – Other income – Other income comprises gains on investments or other non-trading income. As the gains have arisen outside the 

normal trading activities of the Group, the income has been added back to assist with the understanding of the underlying trading 
performance. 

Free cash flow measures – The Group aims to generate sustainable cash flow (free cash flow) in order to support its acquisition programme 
and to fund dividend payments to shareholders. Free cash flow is measured as net cash generated by/(used in) operating activities after 
capital expenditure, non-cash movements in deferred and contingent consideration related to continuous employment, payments of 
principal on lease liabilities, interest and tax payments, but before acquisition and integration cash outlay, other income and dividend 
payments. Adjusted free cash flow is a measure of cash flow adjusting for capital expenditure that is supporting growth in future periods 
(represented by capital expenditure in excess of depreciation). 

Net debt – The Group manages capital by monitoring debt to capital and net debt ratios. Net debt is calculated as loans and borrowings less 
cash and cash equivalents, and excludes lease liabilities. The debt to capital ratio is calculated as net debt as a percentage of total equity. 

The remainder of this section provides a reconciliation of the APMs with the relevant IFRS GAAP equivalent.

Supplementary information

166

Alternative performance measures continued

Service line analysis* 
The following table presents revenue growth by service line at both actual exchange rates (“AER”) and constant exchange rates (“CER”). Constant 
exchange rates are calculated by retranslating current-year reported numbers at the corresponding 2021 foreign exchange rates, in order to 
give management and other users of the financial statements better visibility of underlying trading performance against the prior year. 

Create

Globalize

Engage

2022
Revenue 
AER
€m

275.5

300.9

114.3

690.7

2022
Revenue 
CER
€m

255.9

286.2

108.9

651.0

2021
Revenue 
AER
€m

188.2

231.9

92.1

512.2

2022
Growth
AER
%

46.4% 

29.8% 

24.1% 

34.8% 

2022
Growth
CER
%

36.0% 

23.4% 

18.2% 

27.1% 

* 

The prior year comparatives have been reclassified to present information by service line in alignment with the new organisational and reporting structures (see note 3).

Pro forma revenue
Pro forma revenue is calculated by adding pre-acquisition revenues of current-year acquisitions to the current-year revenue numbers, to 
illustrate the size of the Group had the acquisitions been included from the start of the financial year.

Create

Globalize

Engage

2022
Revenue
AER
€m

275.5

300.9

114.3

690.7

2022
Pre-acquisition  
revenue
AER
€m

2022
Pro forma revenue
AER
€m

14.0

–

17.4

31.4

289.5

300.9

131.7

722.1

Organic revenue at constant exchange rates*
Organic revenue at constant exchange rates is calculated by adjusting the prior year revenues, adding pre-acquisition revenues for the 
corresponding period of ownership, and applying the 2021 foreign exchange rates to both years, when translating studio results into the  
euro reporting currency.

Create

Globalize

Engage

2021
Revenue
AER
€m

188.2

231.9

92.1

512.2

2021
Pre-acquisition 
revenue
AER
€m

2021
Like for like 
revenue
AER
€m

2022
 Revenue growth
CER
€m

15.0

–

7.2

22.2

203.2

231.9

99.3

534.4

52.7

54.3

9.6

116.6

2022
Revenue
CER
€m

255.9

286.2

108.9

651.0

2022
 Organic 
revenue growth 
CER
%

25.9% 

23.4% 

9.7% 

21.8% 

* 

The prior-year comparatives have been reclassified to present information by service line in alignment with the new organisational and reporting structures (see note 3).

Keywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Supplementary information

167

Adjusted operating costs
This comprises Administrative expenses as reported in the Consolidated statement of comprehensive income, adding back share-based 
payments expense, costs of acquisition and integration, amortisation of intangible assets, depreciation and impairment, non-controlling 
interest and deducting bank charges. 

Calculation

2022
€'000

2021
€'000

Administrative expenses

Consolidated statement of comprehensive income

(196,554)

(149,749)

Share-based payments expense

Consolidated statement of comprehensive income

Costs of acquisition and integration

Consolidated statement of comprehensive income

Amortisation of intangible assets

Consolidated statement of comprehensive income

Depreciation – property, plant and equipment

Note 13

Depreciation and impairment – right of use assets Note 12

Non-controlling interest

Consolidated statement of comprehensive income

Bank charges

Adjusted operating costs

Note 6

Adjusted operating costs as a % of revenue

18,678

8,413

16,810

18,365

14,585

–

(662)

16,394

7,972

13,688

11,661

10,473

67

(520)

(120,365)

(90,014)

17.4%

17.6%

Adjusted operating profit
The Adjusted operating profit consists of the Operating profit as reported in the Consolidated statement of comprehensive income, adjusted 
for share-based payments expense, costs of acquisition and integration, and amortisation of intangible assets. In order to present the 
measure consistently year-on-year, the impact of other income is also excluded.

Calculation

Operating profit

Consolidated statement of comprehensive income

Share-based payments expense

Consolidated statement of comprehensive income

Costs of acquisition and integration

Consolidated statement of comprehensive income

Amortisation of intangible assets

Consolidated statement of comprehensive income

Other income

Adjusted operating profit

Adjusted operating profit as a % of revenue

Consolidated statement of comprehensive income

2022
€'000

71,810

18,678

8,413

16,810

(1,098)

114,613

16.6%

2021
€'000

50,365

16,394

7,972

13,688

–

88,419

17.3%

EBITDA
EBITDA comprises Operating profit as reported in the Consolidated statement of comprehensive income, adjusted for amortisation of 
intangible assets, depreciation and impairment, and deducting bank charges.

Calculation

Operating profit

Consolidated statement of comprehensive income

Amortisation of intangible assets

Consolidated statement of comprehensive income

Depreciation – property plant and equipment

Note 13

Depreciation and impairment – right of use assets Note 12

Bank charges

EBITDA

Note 6

2022
€'000

71,810

16,810

18,365

14,585

(662)

120,908

2021
€'000

50,365

13,688

11,661

10,473

(520)

85,667

Page Title 
 
 
 
 
 
 
 
Supplementary information

168

Alternative performance measures continued

Adjusted EBITDA
Adjusted EBITDA comprises EBITDA, adjusted for share-based payments expense, costs of acquisition and integration and non-controlling 
interest. In order to present the measure consistently year-on-year, the impact of other income is also excluded.

Calculation

EBITDA

As above

Share-based payments expense

Consolidated statement of comprehensive income

Costs of acquisition and integration

Consolidated statement of comprehensive income

Non-controlling interest

Consolidated statement of comprehensive income

Other income

Adjusted EBITDA

Adjusted EBITDA as a % of revenue

Consolidated statement of comprehensive income

2022
€'000

120,908

18,678

8,413

–

(1,098)

146,901

21.3%

2021
€'000

85,667

16,394

7,972

67

–

110,100

21.5%

Adjusted profit before tax
Adjusted profit before tax comprises Profit before taxation as reported in the Consolidated statement of comprehensive income, adjusted 
for share-based payments expense, costs of acquisition and integration, amortisation of intangible assets, non-controlling interest, foreign 
exchange gains and losses, and unwinding of discounted liabilities. In order to present the measure consistently year-on-year, the impact of 
other income is also excluded.

Calculation

Profit before taxation

Consolidated statement of comprehensive income

Share-based payments expense

Consolidated statement of comprehensive income

Costs of acquisition and integration

Consolidated statement of comprehensive income

Amortisation of intangible assets

Consolidated statement of comprehensive income

Non-controlling interest

Foreign exchange (gain)/loss

Unwinding of discounted liabilities – deferred 
consideration

Other income

Adjusted profit before tax

Adjusted profit before tax as a % of revenue

Consolidated statement of comprehensive income

Note 6

Note 6

Consolidated statement of comprehensive income

2022
€'000

67,982

18,678

8,413

16,810

–

(1,677)

2,922

(1,098)

112,030

16.2%

2021
€'000

47,983

16,394

7,972

13,688

67

(1,983)

1,882

–

86,003

16.8%

Adjusted effective tax rate
The Adjusted effective tax rate is the Taxation expense as reported in the Consolidated statement of comprehensive income, adjusted for the 
tax impact of the adjusting items in arriving at Adjusted profit before tax, as a percentage of the Adjusted profit before tax.

Calculation

Adjusted profit before tax

As above

Taxation

Consolidated statement of comprehensive income

Effective tax rate before tax on adjusting items

Taxation/Adjusted profit before tax

Tax arising on bridging items to  
Adjusted profit before tax^

Adjusted taxation

Adjusted effective tax rate

Adjusted taxation/Adjusted profit before tax

2022
€'000

112,030

20,612

18.4%

4,043

24,655

22.0%

2021
€'000

86,003

13,875

16.1%

4,729

18,604

21.6%

^ 

 Being mainly the tax impact of share-based payments expense €0.4m and amortisation of intangible assets €4m less foreign exchange €0.4m, with the prior period 
being mainly the tax impact of share-based payments expense €2.8m, amortisation of intangible assets €2.1m, less foreign exchange €0.2m.  

Keywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
 
 
 
 
 
Supplementary information

169

Adjusted earnings per share
The Adjusted profit after tax comprises the Adjusted profit before tax, less the Taxation expense as reported in the Consolidated statement 
of comprehensive income, adjusted for the tax impact of the adjusting items in arriving at Adjusted profit before tax.

The Adjusted earnings per share comprises the Adjusted profit after tax divided by the non-diluted weighted average number of shares as 
reported in note 7.

Calculation

Adjusted profit before tax

As above

Taxation

Consolidated statement of comprehensive income

2022
€'000

112,030

(20,612)

(4,043)

87,375

2021
€'000

86,003

(13,875)

(4,729)

67,399

Tax arising on bridging items to  
Adjusted profit before tax^

Adjusted profit after tax

Denominator (weighted average  
number of equity shares)

Adjusted earnings per share

Adjusted earnings per share % growth

Note 8

76,979,596

75,526,296

€ c 

113.50

27.2%

€ c 

89.24

46.5%

^ 

 Being mainly the tax impact of share-based payments expense €0.4m and amortisation of intangible assets €4m less foreign exchange €0.4m, with the prior period 
being mainly the tax impact of share-based payments expense €2.8m, amortisation of intangible assets €2.1m, less foreign exchange €0.2m.

Return on capital employed (ROCE)
ROCE represents the Adjusted profit before tax (excluding net interest costs, unwinding of discounted lease liabilities and bank charges, 
and also adjusted to include pre-acquisition profits of current year acquisitions), expressed as a percentage of the capital employed. As 
the Group continues to make multiple acquisitions each year, the calculation further adjusts the Adjusted profit before tax and the capital 
employed as if all the acquisitions made during each year were made at the start of that year. 

Capital employed represents Total equity as reported on the Consolidated statement of financial position, adding back employee defined 
benefit plan liabilities, cumulative amortisation of intangible assets (customer relationships), acquisition-related liabilities (deferred and 
contingent consideration), together with loans and borrowings, while deducting cash and cash equivalents. 

Calculation

Adjusted profit before tax

Interest received

Bank charges

Interest expense

As above

Note 6

Note 6

Note 6

Unwinding of discounted liabilities – lease liabilities

Note 6

Pre-acquisition profits of current year acquisitions

Note 27

Adjusted profit before tax including pre-acquisition 
profit and excluding net interest

Total equity

Consolidated statement of financial position

Employee defined benefit plans

Consolidated statement of financial position

Cumulative amortisation of intangibles assets 
(customer relationships)

Deferred and contingent consideration

Loans and borrowings

Cash and cash equivalents

Capital employed

Return on capital employed

Note 11

Note 17

Note 18

Consolidated statement of financial position

Adjusted profit before tax including pre-acquisition 
profit and excluding net interest expense/capital 
employed 

2022
€'000

2021
€'000

112,030

86,003

(309)

662

1,261

969

1,601

(62)

520

1,040

985

2,573

116,214

91,059

557,091

2,861

58,301

63,253

51

(81,886)

599,671

472,120

3,088

40,708

54,142

129

(105,710)

464,477

19.4%

19.6%

Page Title 
 
 
 
 
 
 
 
Supplementary information

170

Alternative performance measures continued

Free cash flow
Free cash flow represents Net cash generated by/(used in) operating activities as reported in the Consolidated statement of cash flows, 
adjusted for acquisition and integration cash outlay, capital expenditure, non-cash movements in deferred and contingent consideration 
related to continuous employment, net interest paid, payments of principal on lease liabilities and is presented both before and after 
taxation paid. In order to present the measure consistently year-on-year, the impact of other income is also excluded.

Calculation

Net cash generated by/(used in) operating activities  Consolidated statement of cash flows

Acquisition and integration cash outlay:

Costs of acquisition and integration

Consolidated statement of comprehensive income

Fair value adjustments to contingent consideration Consolidated statement of cash flows

Non-cash movements in Deferred and contingent 
consideration related to continuous employment

Acquisition of property, plant and equipment

Consolidated statement of cash flows

Investment in intangible assets

Consolidated statement of cash flows

Other income

Interest received

Interest paid

Consolidated statement of comprehensive income

Consolidated statement of cash flows

Consolidated statement of cash flows

Payments of principal on lease liabilities

Consolidated statement of cash flows

Free cash flow after tax

Taxation paid

Free cash flow before tax

Consolidated statement of cash flows

2022
€'000

124,286

8,413

(2,282)

(3,000)

(27,007)

(501)

(1,098)

309

(1,797)

(11,361)

85,962

17,505

103,467

2021
€'000

90,545

7,972

(5,567)

–

(19,360)

(315)

–

62

(2,738)

(9,953)

60,646

23,948

84,594

Adjusted free cash flow
Adjusted free cash flow is a measure of cash flow adjusting for capital expenditure that is supporting growth in future periods (as measured 
by capital expenditure in excess of maintenance capital expenditure). 

Calculation

Free cash flow before tax

As above

Capital expenditure in excess of depreciation:

Acquisition of property, plant and equipment

Consolidated statement of cash flows

Depreciation – property, plant and equipment

Consolidated statement of cash flows

Capital expenditure in excess of depreciation 

Adjusted free cash flow

Adjusted cash conversion rate
The Adjusted cash conversion rate is the Adjusted free cash flow as a percentage of the Adjusted profit before tax:

Calculation

Adjusted free cash flow

Adjusted profit before tax

Adjusted cash conversion ratio

As above

As above

Free cash flow before tax and capital expenditure 
in excess of depreciation, as a % of Adjusted profit 
before tax

2022
€'000

103,467

27,007

(18,365)

8,642

112,109

2021
€'000

84,594

19,360

(11,661)

7,699

92,293

2022
€'000

112,109

112,030

2021
€'000

92,293

86,003

100.1%

107.3%

Net debt
The Group manages capital by monitoring debt to capital and net debt ratios. Net debt is calculated as Loans and borrowings (as shown in 
the Consolidated statement of financial position) less Cash and cash equivalents, and excludes Lease liabilities. 

Calculation

Loans and borrowings

Cash and cash equivalents

Net debt/(net cash) position

Consolidated statement of financial position

Consolidated statement of financial position

2022
€'000

51

(81,886)

(81,835)

2021
€'000

129

(105,710)

(105,581)

Keywords Studios plc  Annual Report and Accounts 2022Page Title 
 
 
 
 
 
 
 
Supplementary information

Key disclaimers

Key disclaimers

171

References to “Keywords”, “Keywords Studios” or the “Group” are to Keywords Studios Plc (the “Company”) and its subsidiaries unless 
otherwise stated. The “Keywords Studios” word and logo marks are trademarks owned by Keywords International Limited, a member of the 
Group. Other product and company names mentioned herein may be the trademarks of their respective owners. 

This report contains “forward-looking statements” with respect to the Group’s financial condition, results of operations and businesses 
and certain of the Group’s plans and objectives. In particular, such forward-looking statements include, but are not limited to, statements 
with respect to: expectations regarding the Group’s financial condition or results of operations and the guidance for a financial year; the 
Group’s sustainable business strategy and targets; expectations for the Group’s future performance generally; expectations regarding the 
operating environment and market conditions and trends, including customers, new game launches and next generation consoles, adjacent 
markets, games-as-a-service, competitive position and macroeconomic pressures, price trends, commercial momentum and opportunities in 
specific geographic markets; expectations regarding the integration or performance of current and future investments and newly acquired 
businesses. Forward-looking statements are sometimes, but not always, identified by their use of a date in the future or such words as “will”, 
“anticipates”, “could”, “may”, “should”, “expects”, “believes”, “estimates”, “intends”, “plans” “projects” or “targets” (in each case including in their 
negative form or other variations or their comparable terminology). By their nature, forward-looking statements include matters that are 
not historical facts and are inherently predictive, speculative and involve risk and uncertainty because they relate to events, and depend on 
circumstances, that may or may not occur in the future. No reliance whatsoever should be placed on any forward-looking statements. 

There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by 
these forward-looking statements. These factors include, but are not limited to, the following: changes in economic, financial, political and 
regulatory conditions; factors that contribute to uncertainty and volatility, including natural and man-made disasters, civil unrest, pandemics 
(e.g. the coronavirus (COVID-19) pandemic (the “COVID-19 pandemic”)) and geopolitical uncertainty; the ability of the Group to successfully 
recover from a disaster, force majeure event or other business continuity problem including, but not limited to, due to a hurricane, flood, 
earthquake, terrorist attack, war, pandemic, security breach, cyber-attack, insider threats or supplier breach, disclosure or misuse of 
confidential information, power loss, data loss, telecommunications failure or other natural or man-made event; any governmental or other 
third party policies or actions to maintain the functioning of national or global economies and markets; changes to legal, regulatory and tax 
environments; increased competition; the Group’s ability to generate and grow revenue; the Group’s ability to meet its ESG-related goals 
and targets; the Group’s ability to adapt to rapid advances in technology; the Group’s ability to attract and retain customers; reductions or 
changes in customer trends or spending and increased pricing pressure; the Group’s ability to attract and retain talent and wage inflation; 
the Group’s ability to realise expected benefits or synergies from acquisitions; acquisitions and divestments of Group businesses and 
assets and the pursuit of new, unexpected strategic opportunities; the Group’s ability to integrate acquired business or assets; the extent 
of any future write-downs or impairment charges on the Group’s assets, or restructuring charges incurred as a result of an acquisition 
or disposition; developments in the Group’s financial condition, earnings and distributable funds and other factors that the Board takes 
into account in determining the level of dividends; the Group’s ability to satisfy working capital requirements; and changes in foreign 
exchange rates.

Supplementary information

Company information

172

Company information

Directors 

Ross Graham 
Don Robert  
Bertrand Bodson 
Jon Hauck 
Georges Fornay 
Charlotta Ginman 
Marion Sears 
Neil Thompson

Secretary 

Andrew Kennedy 

Registered Number 

8548351 

Registered Office 

Fourth Floor, 
110 High Holborn, 
London WC1V 6JS, UK

Auditors

BDO Registered Auditors  
Block 3, Miesian Plaza,  
50-58 Lower Baggot Street,  
Dublin 2, Ireland

Registrars

Link Group 
10th Floor,  
Central Square, 
29 Wellington Street,  
Leeds LS1 4DL, UK

Remuneration Consultants 

Deloitte LLP 
1 New Street Square, 
London EC4A 3HQ, UK

Principal Bankers 

Citibank, N.A., London Branch 
Citigroup Centre, Canada Square,  
Canary Wharf, 
London E14 5LB, UK

Fifth Third Bank  
National Association Representative Office, 
38 Fountain Square Plaza, Cincinnati,  
Ohio 45263, USA

HSBC Continental Europe 
38 Avenue Kléber,  
75116 Paris, France

ING Bank N.V., Dublin Branch 
Block 4, Dundrum Town Centre,  
Sandyford Road, Dundrum, Dublin 16, Ireland

Nominated Adviser and Broker  
Numis Securities Limited 
45 Gresham Street,  
London EC2V 7BF, UK

Financial PR Adviser  
MHP Group  
4th Floor, 60 Great Portland Street, 
London W1W 7RT, UK 

Solicitors  
DWF LLP, 20 Fenchurch Street,  
London EC3M 3AG, UK

Keywords Studios plc  Annual Report and Accounts 2022 
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Keywords Studios plc
4th Floor 
110 High Holborn 
London WC1V 6JS 
United Kingdom

www.keywordsstudios.com