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Imagine More

Annual Report  
and Accounts 2023

 
 
 
 
 
 
 
We Imagine More  
for the global  
video gaming  
and entertainment 
communities

We are trusted and relied upon by the 

world’s leading video games and entertainment 
companies to work alongside them during 
the full content development cycle, from 
concept through to launch and beyond, 
to bring immersive content to life for the 
joy of billions across the world.

Find out more on page 2

  2023 Highlights

Revenue

€780m
13% year-on-year

EBITDA*

€109m
(10)% year-on-year

Operating Profit

€47m
(35)% year-on-year

Basic earnings per share

25.3c
(59)% year-on-year

Adjusted cash conversion rate*

82%
2022: 100%

Organic Revenue growth*

6%
2022: 22%

Adjusted EBITDA*

€158m
8% year-on-year

Adjusted Operating profit*

€122m
6% year-on-year

Margin 15.6% (2022: 16.6%)

Adjusted earnings per share*

112.9c
(1)% year-on-year

Total dividend per share

2.61p
10% year-on-year

Continuing to perform

—  Resilient performance, extending 
leadership position in the industry.

—  Create division performed well, 

with Globalize and Engage divisions 
impacted by market conditions 
and US entertainment strikes.

—  Delivered five acquisitions for 

a total maximum consideration 
of €225 million.

Delivering against strategy to drive 
long-term sustainable growth

—  Enhanced strategic partner 

relationships, with Top 25 revenues 
increasing faster than Group.

—  Growing traction with clients 

around our AI post-production 
technology suite.

— 

Increased Group collaboration, with 
leadership principles supporting 
One Keywords culture.

Progress against ESG goals 

—  Renewed and strengthened 

partnership with Women in Games. 

— 

— 

Increased MSCI ESG 
rating from A to AA. 

Increased number of studios 
on renewable tariffs by 50%.

Find out more on page 10

*  Alternative performance measures.

The Group reports a number of alternative performance 
measures (APMs) to present the financial performance 
of the business which are not Generally Accepted 
Accounting Principles (GAAP) measures as defined 
by International Financial Reporting Standards (IFRS). 
The Directors believe these measures provide valuable 
additional information for the users of the financial 
information to understand the underlying trading 
performance of the business. In particular, adjusted profit 
measures are used to provide the users of the financial 
statements a clear understanding of the underlying 
profitability of the business over time.

For full definitions and explanations of these measures 
and a reconciliation to the most directly referenceable 
IFRS line item, please see page 152.

01

Overview

01  2023 Highlights
02  Who we are
03  What we do
04  Our footprint
06  Chair’s statement

Strategic Report

08  Chief Executive’s review
14  Strategy in action - Technology
16  Market review
18  Our business model
20  Our strategy
24  Strategy in action - Innovation
26  Key performance indicators
28  Divisional review
34  Financial and operating review
38  Responsible business review
46  Task Force on Climate-related 
Financial Disclosures report

52  Section 172 (1) statement
54  Principal risks and uncertainties
61  Non-financial and sustainability 

information statement

Governance

62  Chair’s introduction
64  Corporate governance report
68  Our Board of Directors
70  Nominations Committee report
72  Audit Committee report
75  Directors’ Remuneration report
90  ESG Committee report
92  Directors’ report
94  Statement of Directors’ 

responsibilities

Financial Statements

Independent Auditor’s report

95 
101  Consolidated statement 

of comprehensive income

102  Consolidated statement of 

financial position

103  Consolidated statement of changes 

in equity

104  Consolidated statement of 

cash flows

105  Notes forming part of the 

consolidated financial statements

144  Company statement of 
financial position

145  Company statement of changes 

in equity

146  Company statement of cash flows
147  Notes forming part of the Company 

financial statements

Supplementary information

152  Alternative performance measures
160  Key disclaimers
161  Company information

Scan to visit us online

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
02

  Who we are

We have an unrivalled collection 

of connected studios across the 
globe, who together offer world- 
leading expertise and technology 
to support our partners create the 
richest, most immersive experience 
for the +3 billion players globally.

We’re on a mission to Imagine More…more for our 
clients, more for our studios, more for our people 
and more for the games that we work on. 

We aim to be the world’s most trusted partner in 
creative and technology solutions for the video 
games and entertainment industries, operating 
sustainably and positively contributing to the 
environment and our communities across the globe.

72%

of Game Awards winners

Keywords partnered on 13 of the 18 winning 
titles (72%) at the 2023 Game Awards in 
December, including two of the biggest 
winners on the night, Baldur’s Gate 3 
by Larian Studios and Alan Wake 2 by 
Remedy Entertainment.

Our purpose

To bring to life content that entertains, 
connects, challenges and educates 
people worldwide

Our strategic priorities

Strategic partnerships 
Form deeper strategic 
client partnerships to 
create and capture 
more value together.

Technology 
Harness technology to 
do more for our clients 
and stay at the forefront 
of the industry. 

One Keywords 
Drive a “One Keywords” 
entrepreneurial 
culture and enhance 
collaboration. 

Talent & capabilities 
Become the destination 
for talent and career 
development in 
the industry.

Adjacent markets 
Leverage our 
capabilities to win in 
closely adjacent markets 

Find out more on page 20

Our responsible business pillars

People

Planet

Community

Client

Governance

Find out more on page 38

Annual Report and Accounts 2023

  What we do

03

We Create

% of 2023 
Group 
revenue 

Our connected network of 25 game 
development and art studios across four 
continents support global publishers in 
designing and developing content for 
some of the largest IPs in the world.

Find out more on page 28

43%

~4,500

People across 18 countries

We Globalize

% of 2023 
Group 
revenue 

We provide a global offering encompassing 
technology-enabled post-production 
services - audio, testing and localization - 
required by our clients to get their content 
ready for markets across the globe. 

36%

Find out more on page 30

~5,000

People across 18 countries

We Engage

% of 2023 
Group 
revenue 

Our Engage division brings together 
our Marketing Services and Player 
Engagement businesses and is 
responsible for attracting, retaining and 
supporting fans across the video games 
and entertainment industries. We are 
experts in fandom. 

Find out more on page 32

21%

~2,500

People across 14 countries

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information04

  Our footprint

International scale and 
diversification across markets

Americas

Countries

4

Brazil

Canada

Mexico

USA

26countries
+70studios across the world
#1creative and technology-solutions 

provider to the video games industry

Keywords Studios plc

Annual Report and Accounts 2023

05

We operate in strategically important locations, which provide both 

proximity to the world’s leading entertainment companies and good 
access to skilled talent pools across five continents. Through the year 
we focused on consolidating our footprint in key locations and creating 
central hubs, whilst maintaining the individual identities of our studios. 

Divisional representation 
in the region

Create

Globalize

Engage

Europe

Countries

12

Asia-Pacific Countries
10

Armenia

England

France

Germany

Ireland

Italy

Malta

Poland

Romania

Scotland

Serbia

Spain

Abu Dhabi

Australia

China

India

Indonesia

Japan

Korea

Philippines

Singapore

Taiwan

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information06

  Chair’s statement

Continued  
growth. Forward 
             momentum.

Dear Shareholders,

It gives me great pleasure to write this letter 
to shareholders for the first time as the Chair of 
Keywords Studios, but it is tinged with sadness 
at the untimely passing of Ross Graham, just two 
weeks before he was due to pass the baton on 
to me in May 2023. Ross had been Chairman of 
Keywords since it listed in 2013, guiding it on its 
remarkable journey from a small player in the 
gaming market to the industry leader that it is 
today, and we owe him deep gratitude for all that 
he did in his time here. He is missed by many 
people across the organisation.

Overview
The business continued to deliver against 
its core strategic objectives this year, and 
despite a number of macro environment 
and industry challenges has further 
extended its leadership position within 
its markets. The strength and breadth 
of the Group’s offering across the full 
development cycle has allowed it to 
successfully navigate a difficult time in 
the video gaming industry, as it resets and 
refocuses after experiencing extremely 
strong growth during the Covid period.

We delivered revenues of €780m in 2023, 
representing overall growth of 13%, and 17% 
in constant currency*. Adjusted operating 
profit rose by 6% and adjusted earnings 
per share was broadly flat. Adjusted cash 
conversion continued to remain strong at 
82%, in line with expectations.

*  Constant currency definition can be found in 
Alternative Performance Measures, page 152.

Don Robert

Keywords Studios plc

Annual Report and Accounts 2023

07

Strategy
The Group has continued to deliver against 
the five pillars of its strategy this year, as 
well as extending its platform through M&A. 
The significant focus on technology and 
artificial intelligence (AI), one of the Group’s 
strategic pillars, since the emergence 
of Generative AI, has had a meaningful 
impact on the Company’s share price due 
to speculation about the potential impact 
on the business. As a Board we believe 
that AI will provide many opportunities and 
continue to focus on the long-term value 
generation of the business. I have been 
pleased with the progress that the business 
has made in developing its technology 
solutions, specifically in the post-production 
areas of the business. The Group is 
also exploring the opportunities that lie 
ahead across the full value chain. In my 
experience, companies that are agile and 
entrepreneurial are those that will emerge 
from any significant technology changes 
as clear winners. I believe that the team in 
place and the culture of the organisation 
is such that we are well placed to take 
advantage of benefits that increasing 
technology adoption will bring. 

The Group has continued its disciplined 
deployment of capital aimed at driving long-
term value. To support this, it extended its 
Revolving Credit Facility to $400 million and 
lengthened its maturity to 2027. This has 
enabled the business to execute on high-
quality M&A opportunities, with five deals 
completed during the year for a maximum 
consideration of €225m, which has both 
strengthened our position and extended 
our offering for our clients. 

The Board has recommended a final 
dividend of 1.76p, making the total dividend 
for the year ended 31 December 2023 2.61p 
per share, an increase of 10% over the 2022 
full year dividend (2022: 2.37p per share), 
in line with its progressive policy. Subject to 
shareholder approval at the 2024 Annual 
General Meeting, the final dividend will be 
paid on 28 June 2024.

The Board continues to believe that 
allocating capital to drive high-quality 
long-term growth provides the best returns 
for shareholders, but regularly assesses 
other opportunities to deploy capital in 
a disciplined manner for the benefit of 
our stakeholders.

Balance sheet flexibility

$400m

Corporate governance
Keywords is a young and dynamic company, 
and the Board seeks to operate to high 
governance and ethical standards. Further 
detail is available in the Governance report 
from page 62.

From a corporate governance perspective, 
we have a knowledgeable and engaged 
Board, marked by a good balance of 
discussion and robust challenge on key 
topics. We undertook a Board effectiveness 
review in the second half of the year, which 
confirmed that the Board continues to 
function well and each Director continues 
to provide valuable contributions in, and 
outside of, Board meetings. During the 
year, we were pleased to welcome Rob 
Kingston to the Board as CFO in July. Rob 
has had a lengthy career within content 
and technology businesses and has already 
made a positive impact. His arrival was part 
of a long-planned strengthening of the 
management team, allowing Jon Hauck to 
move into the COO role at an important 
juncture for the business.

To ensure the Board remains focused on 
our strategic priorities, two key governance 
enhancements were introduced in 2023. 
Deep dive sessions on our clients were held 
at every Board meeting, providing greater 
insight into the interests of clients and how 
we respond to them and build stronger 
relationships. Secondly, in December, the 
Board and executive leadership team held a 
dedicated strategy day to review strategic 
progress, a comprehensive three-year 
plan for the Group, and the medium-term 
opportunity, which remains significant for 
the business. Further details of these can be 
found in the Governance report on pages 
64 and 65.

Increased size of revolving credit 
facility from €150m to $400m 
during the year, and lengthened 
maturity to 2027.

Find out more on page 124

Sustainability 
With around 13,000 people within the 
Group, in addition to our freelancer 
community, we place great emphasis on 
engagement, diversity, well-being and 
development and have seen progress across 
the key metrics in each of these areas. We 
have also improved our climate-related 
disclosures, publishing our third Taskforce 
on Climate-related Financial Disclosures 
(TCFD) report and have enhanced our 
monitoring of our emissions with the aim of 
applying to join the Science Based Target 
initiative (SBTi) by the end of 2025. We 
are also integrating sustainability metrics 
into the Executive team’s remuneration 
packages this year as part of an overall 
review of their remuneration, to bring that 
into line with similar-sized businesses.

Summary
Keywords has delivered a robust year of 
growth, despite the difficult backdrop, 
and has enhanced its leadership position 
in the market. The benefits of our strategy 
are becoming more tangible, and we see 
significant opportunities ahead for long-
term sustainable growth. On behalf of the 
Board, I would like to thank all colleagues 
for their dedication and professionalism 
throughout the year. I look forward to 
working with the Board and the Executive 
Committee to execute against our strategic 
objectives and to build on our position at 
the centre of the gaming ecosystem.

Don Robert
Chair

As a Board we continue to focus on 
the long-term value generation of the 
business and have been pleased with the 
progress that the business has made.

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information08

  Chief Executive’s review

Extending our
                leadership 
                     position.

Bertrand Bodson

Despite pausing for breath in 2023, 
we believe the medium-term 
prospects for the industry remain 
extremely attractive and will enable 
the Group to thrive.

Performance
The Group delivered resilient performance 
in 2023, with revenues growing 13% to 
€780m, despite a 4% headwind from 
foreign exchange, further extending our 
market leadership position.  

Reported organic revenue growth of 6% 
included a 3% combined impact from 
the US entertainment strikes on our 
media and entertainment businesses, and 
foreign exchange movements. Excluding 
these factors, organic growth would 
have been around 9%, slightly behind 
our medium-term guidance, reflecting 
the current market and macro dynamics, 
which have led to pressures on certain 
parts of the business. 

Operating margins were ahead of 
expectations at 15.6%, due to good 
cost control, which delivered adjusted 
operating profit of €122m (reported 
operating profit was €47m). This was 
6% higher than 2022, despite the 
higher margin experienced in the 
comparative period.

Keywords Studios plc

Annual Report and Accounts 2023

09

    C A S E   S T U D Y

One Keywords:  
Starfield

Starfield was the much-anticipated 
new space epic from Bethesda 
Game Studios, the award-winning 
creators of landmark blockbusters 
The Elder Scrolls V: Skyrim and 
Fallout 4. 

It was the first entirely new universe 
in over two decades from these 
giants of the video game industry, 
and Keywords was proud to have 
worked alongside them every 
step of the way to deliver a truly 
groundbreaking game for their 
legions of players worldwide. 

The collaboration involved teams 
from each of our Divisions working 
in unison to provide best-in-class 
services, whether technical 
development, breath-taking 
artwork, exceptional voiceovers, 
testing and localization into a 
range of languages, all to augment 
Bethesda's own extraordinary 
operations.

Scan to read more

Industry forecasts point to continuing 
long-term growth in the vast video-gaming 
market, with growth in the content creation 
segment expected to be above the overall 
market, with a five-year CAGR of 8%. 
External service provision is still expected to 
be the fastest growing segment, with a five-
year CAGR of over 9% (Source: IDG) and 
this underpins our medium-term organic 
growth expectations.

Delivering against strategy
As the key player in this market, at more 
than 3x the size of the next largest 
competitor, yet with market share of 
6%, we believe we remain incredibly 
well placed to grow our market share in 
a highly fragmented market. To do so, 
we are making good progress against 
the five pillars of our strategy, including 
utilising the power of our platform to drive 
strategic partnerships with the key market 
players, and investing in leading technology 
solutions to better serve our clients and 
enhance our economic and technology 
moat against competitors. 

We have continued to work more closely 
with our largest clients as we seek to 
evolve our relationships to more strategic 
partnerships. This has seen increased 
access to CXO suites, more in-depth 
strategic partner reviews, and sessions 
with key partners on developments 
around AI, strengthening our position 
as thought-leaders in this field. These 
enhanced relationships are giving us the 
opportunity to partner with our clients on 
more projects, as well as taking on larger, 
longer-term projects. During the year, we 
were pleased to see revenues from our Top 
25 clients grow meaningfully faster than 
the Group, demonstrating the power of the 
relationships and helping us to outperform 
the market. 

Technology, the second major pillar of 
our strategy, goes hand-in-hand with our 
strategic partnership initiatives, as an 
important differentiator in the market, 
providing real benefits to clients, whether 
large or small. Our 4,500 dedicated 
engineers and technical experts in Create 
have a long track record of unlocking the 
benefits of multiple generations of new 
technologies to support the industry’s “race 
to the top” to create the most immersive 
experience for players and we continue 
to build on our focus on responsibly 
harnessing AI and other technologies in 
recent years.

The performance of each of the Group’s 
three Divisions reflected the varied 
conditions in the market. We continued 
to see strong demand in Create, which 
now accounts for over 50% of Group 
profitability, offset by a temporary 
moderation of demand in our Globalize and, 
to a lesser extent, Engage Divisions, due to 
the current market conditions. 

Cash generation remained strong, and as 
normal, was H2 weighted, primarily due 
to the timing of working capital, and we 
delivered adjusted free cash flow of €94m, 
giving an adjusted cash conversion rate 
of 82%.

We had another successful year of M&A, 
supported by our strong balance sheet, 
cash generation and expanded revolving 
credit facility, adding three high-quality 
game development studios to Create, 
and broadening Engage’s digital and PR 
offerings, with two new US studios. As a 
result of this activity, we moved from a net 
cash position of €82m at December 2022 
to a year-end net debt position of €68m, 
with significant headroom remaining in our 
facilities for further selective acquisitions. 

Market opportunity
After a number of extremely strong years of 
growth, in 2023, the video gaming industry 
saw a mixed performance. Major titles that 
had been in production for a number of 
years were released to commercial success, 
such as Hogwarts Legacy, Starfield, Diablo 
IV and Baldur’s Gate 3, but the broader 
industry saw publishers focus more on 
profitability than on taking risks around 
new content. This meant that we saw a 
focus on core IPs and smaller scopes for 
the launch of some titles, with an increase 
in the number of games being delayed 
or cancelled. 

As we move into 2024, we expect a gradual 
improvement to market conditions and 
we remain confident in the medium-term 
market backdrop. Player numbers continue 
to rise, with another record year of average 
in-game players on Steam, and games such 
as Fortnite have attracted their highest 
ever monthly average users during Q4, 
demonstrating the popularity and longevity 
of high-quality games. The mobile market, 
which has been through a difficult period, 
also appears to be returning to growth 
after six consecutive quarters of declines. 
Hardware challenges have eased, with the 
PS5 now readily available and there is a 
market expectation that when Nintendo 
launches new hardware this will also drive 
further growth in content. 

Keywords Studios plc

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information10

  Chief Executive’s review 

C O N T I N U E D

Through a combination of M&A and internal 
development, the business has also been 
building a post-production platform of 
AI-enabled products to meet client needs, 
supported by over 250 product engineers, 
enhancing our existing Globalize and 
Engage services, and enabling us to do 
more, faster, and more efficiently whilst 
enhancing quality for clients. 

We saw good traction with Mighty Games’ 
innovative AI-based testing solution, Mighty 
Build & Test, who have scaled their footprint 
and product offering, so that they are now 
able to test on any game engine. Mighty is 
increasingly becoming our internal testing 
solution, increasing automation across our 
game development studios globally and 
has an exciting client pipeline and product 
development roadmap ahead. 

Helpshift, our digital first customer support 
solution saw good growth, powered by its 
ability to swiftly scale support for certain 
high performing mobile games in H2. 
The business has continued to broaden 
its offering whilst delivering an average 
of over 60% AI automation to clients. It 
is integrating Gen AI to aid the customer 
support journey, providing enhanced first 
contact resolution, delivering insights and 
providing sentiment analysis for clients. 
We were also excited to launch LanguageAI 
during the year, which is powered by 
KantanAI’s machine translation technology 
to enable more languages to be supported 

Investment case

Keywords is a critical enabler of a 
large, dynamic industry, and we 
are building out our proprietary 
technology platform to augment 
our future growth.

Over time we have proven that 
we can evolve our offering, 
organically and through M&A, 
to move up the value chain and 
our entrepreneurial culture 
enables us to continually adapt 
and deliver leading services to 
our clients to meet their current 
and future needs.

within the Helpshift solution, and in early 
2024, a VIP Services offering, utilising 
Helpshift’s data insights to better support 
high-spending players. 

KantanAI has continued to grow its 
partnership with Microsoft, and due to the 
benefits of its unique AI-assisted workflow 
with improved turn-around times and 
quality of service, has become increasingly 
embedded in service delivery for other 
clients. We have also broadened the Kantan 
suite of products, with Kantan Audiomate, 
which manages and stores audio digital 
assets, whilst automating and enhancing 
audio workflows, now in production 
with clients.

During the year, we recruited the former 
Head of Gaming AI from AWS Games to 
spearhead our AI Centre of Excellence 
(CoE), as part of our Innovation at Keywords 
team, led by Jamie Campbell. The CoE is 
continually mapping the landscape for AI 
tools that can be deployed in the game 
development cycle, knowledge sharing and 
coordinating the many initiatives across 
our studios and building partnerships, 
so that we can help clients navigate the 
fast-moving landscape and shape their 
AI strategies.  

An example R&D initiative, sponsored 
by the Innovation team was Project Ava, 
where a team, initially from Electric Square 
Malta, attempted to create a 2D game 
solely using Gen AI. Over the six-month 

process, the team shared their findings 
across the Group, highlighting where Gen 
AI has the potential to augment the game 
development process, and where it lags 
behind. Whilst the project team started 
small, it identified over 400 tools, evaluating 
and utilising those with the best potential. 
Despite this, we ultimately utilised bench 
resource from seven different game  
development studios as part of the project, 
as the tooling was unable to replace talent. 

One of the key learnings was that whilst 
Gen AI may simplify or accelerate certain 
processes, the best results and quality 
needed can only be achieved by experts in 
their field utilising Gen AI as a new, powerful 
tool in their creative process. As a research 
project, the game will not be released to the 
public, but has been an excellent initiative 
to rapidly spread tangible learnings across 
the Group, provide insights to clients and 
it demonstrates the power and level of 
cross-studio collaboration that currently 
exists. Alongside Project Ava, the team is 
undertaking a range of Gen AI R&D projects, 
including around 3D assets, to ensure that 
we are able to provide current insights in an 
ever-evolving part of the market. 

An important element of our technology 
journey has been to ensure we have a 
strong technology spine within the Group. 
During the year, we have reshaped our 
internal teams to ensure we can support 
the different needs of each Division better 
and have made targeted investments to 

01
Compounding model has 
driven a long-term track 
record of growth
Since our listing in 2013, we have grown from €16m 
of revenues to €780m in 2023. Over the last six 
years, revenues have grown at a compound average 
growth rate of over 30% through a combination 
of strong organic growth and M&A. Over the same 
time period, annual organic revenue growth has 
tended to be in excess of 10% as we have benefitted 
from both the growth in the video games industry 
and growth in market share. 

Our compounding growth model combines 
medium-term double-digit organic growth driven by 
high levels of repeat business and strong customer 
relationships, with stable operating margins and 
strong cash conversion. This enables us to re-invest 
into value accretive M&A to drive future growth and 
propels us towards our medium-term target of over 
€1bn in annual revenues.

Keywords Studios plc

Annual Report and Accounts 2023

11

consolidate systems and begin to create 
a global platform that will, over time, 
enable enhanced customer experiences, 
data insights and increasingly frictionless 
customer collaboration. 

Whilst the initiatives I have picked out are 
not exhaustive, this gives a good flavour 
of the success of the One Keywords pillar 
in driving collaboration and advantage 
across the Group. The consolidation of 
our service lines into Divisions has been a 
foundational step, for example in the Create 
Division alone, over 30% of projects had 
multiple studios working on them. With the 
support of operational excellence initiatives 
such as HR and IT business partnering and 
cross-studio initiatives like Project Ava, 
increased collaboration across our global 
platform is set to continue and with it the 
unique advantages it brings. We have also 
continued to embed our new Leadership 
Principles across the organisation, 
with a broad-ranging communications 
programme, and were very pleased with 
the seamless transition of Sperasoft into 
four new operating hubs in Eastern Europe, 
with production in Russia ceasing.

Even in a year of wide-spread job losses, 
it remains difficult to find high-quality 
engineering talent and capabilities across 
the industry. Despite this, Keywords 
continued to grow, with our talent 
acquisition programmes, supporting good 
growth in this part of our business, with 
targeted efforts to identify and attract 

talent on a global basis. The recruitment of 
Rob Kingston as CFO in July meant that Jon 
Hauck was able to move across to the COO 
role to support the long-term growth of the 
business and complete the evolution of the 
leadership team. I believe we are building 
a leadership team and structure, with 
good strength in depth, to drive the future 
success of the business.

Our progress in adjacent markets has also 
been very encouraging with Lively, our 
dedicated LiveOps studio, experiencing 
strong growth and demand from a wide 
variety of clients. We also believe there 
is a significant opportunity within virtual 
production, both for turn-key services, 
and as a virtual art department within 
the broader production process and 
have launched services to address this 
opportunity. Towards the end of the year, 
we won virtual production and animation 
client mandates through both our Engage 
and Create Divisions.   

We extended our media and entertainment 
offering in the US, through the acquisition 
of Digital Media Management, which works 
with some of the world’s biggest franchises, 
including the recent Barbie movie, to 
enhance their reach online and in social 
media. With the convergence of gaming 
and film and television, as underscored by 
Disney’s recent $1.5bn investment in Epic 
Games, we see meaningful opportunities 
ahead for us here.

M&A 
A key and long-standing element of 
our strategy is to add significant value 
by reinvesting our free cash flow into 
consolidating a fragmented market in 
four M&A focus areas: game development, 
marketing, technology and adjacent 
markets. We were pleased to deliver a 
record year of M&A, acquiring five studios 
for total maximum consideration, including 
performance related contingent deferred 
consideration, of €225m. In 2023, the 
cash component of both the current and 
previous years’ transactions amounted 
to €195m. 

In line with our focus areas, three of 
the acquisitions broadened our game 
development capabilities, with The 
Multiplayer Group bringing extensive 
multiplayer game expertise, Hardsuit Labs 
bringing a deep understanding of Unreal 
Engine and Playboss Interactive providing 
one of our leading UK studios, Climax, a 
second location to grow from. We also 
broadened our Engage offering in the US, 
the largest global market for gaming, with 
the acquisitions of 47 Communications and 
Digital Media Management (DMM), with both 
enhancing our media and entertainment 
offering, and DMM bringing market-leading 
social media capabilities and an innovative 
Creator-focused technology platform.  

02
Market-leading position

Keywords is the only global provider of fully 
integrated creative and technology-enabled solutions 
to the global video games industry and is ~3x the 
size of our nearest competitor. The industry is still 
incredibly fragmented, with around 90% white space, 
and there is a significant opportunity to grow our 
market share, both organically and inorganically.

With an industry reputation for quality, reliability 
and flexibility, our global scale, full-service offering 
and technology platform mean we are well placed 
to take advantage of the trend for customers to 
move to more collaborative partnerships with fewer, 
larger suppliers.

3x the size of our  

nearest competitor

Find out more on page 17

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  Chief Executive’s review 

C O N T I N U E D

The five acquisitions delivered pro forma 
revenues of €90m in 2023 (including pre-
acquisition revenues), at margins above the 
current Group, and are expected to grow 
strongly in the coming years as we continue 
to evolve the Group towards higher-value 
services. We have a strong balance sheet 
and an extensive pipeline of opportunities 
that will lead to further attractive 
acquisitions during 2024. We expect to 
continue our long track record of adding 
significant value to our business and our 
clients through our highly value accretive 
acquisition strategy for many years.

Responsible business
Our responsible business agenda is centred 
around five key areas; our people, planet, 
community and our clients, underpinned 
by our commitment to good governance 
and ethics. We have made solid progress 
against our main priorities across the year, 
with a range of initiatives designed to 
enhance culture, employee engagement 
and diversity and inclusion. These 
included the expansion of our employee 
engagement initiatives, together with 
the continuing roll-out of our Leadership 
Principles across the Group. We continued 
to make progress with our diversity, equity, 
inclusion and belonging agenda, increasing 

the proportion of women in the Group 
once again, supporting the growth of the  
Women in Games Ambassador programme 
to more than 1,700 people, and hosting 
a very successful Women’s Summit in 
Asia. We also began to increase efforts 
around broader diversity, especially given 
the prevalence of neurodiversity within 
the video gaming sector, and undertook 
training, and launched a thriving affinity 
group - Brain Space - which is providing the 
opportunity for connections and support.

In May, we celebrated 25 years of Keywords 
by planting 25,000 trees across the world 
and have continued to win a range of Best 
Company to Work For awards in a number 
of locations. We have continued our climate 
journey, expanding our emissions reporting, 
and enhancing our climate-related risk 
reporting, within our annual report. Our 
progress against our priorities has been 
increasingly recognised by third-party ESG 
rating agencies, with MSCI now rating the 
business AA, the joint highest rating in 
our category.

US entertainment strikes
Whilst Keywords’ primary market is video 
gaming, it has an increasing exposure to the 
broader media and entertainment industry, 

with the crossover between the two 
industries growing. Both our Globalize and 
Engage Divisions generate revenues from 
the media and entertainment industry, with 
a large proportion of this in post-production 
audio services and marketing in the US. In 
May, the Writers Guild of America (WGA) 
union commenced strike action following 
the failure of union negotiations around 
working conditions, residuals and AI usage. 
The WGA was followed on strike by the 
SAG-AFTRA union in mid-July, which meant 
a near complete stoppage of content 
generation in Hollywood.  

These strikes continued for a number of 
months, with the WGA returning to work in 
September and SAG-AFTRA in November. 
As a result, our US businesses saw 
substantially reduced work volume, leading 
to around €20 million in lost second-
half 2023 revenue. Whilst the strikes are 
now over, there remains considerable 
uncertainty around the pace of ramp-up 
in 2024, as the industry returns to normal, 
given the logistics involved in each project. 
However, the Group believes it is very well 
placed to benefit from the surge in demand, 
as the industry looks to increase its content 
output to meet viewer needs.

Investment case

03
Access to a large, 
dynamic growth market

We operate in a growing industry that 
services the needs of over three billion 
players, and requires the ongoing 
creation of engaging content. The 
content creation market was estimated 
to be worth ~$38bn in 2023, with around 
one third of this spent with external 
providers like us, presenting a large 
growth opportunity. Our focus on content 
means we are platform agnostic and 
the increasing complexity of games and 
consoles is driving demand for larger 
providers, such as Keywords.

04
Critical enabler of the massive 
and growing video gaming and 
entertainment ecosystem
Our business model means we provide services and solutions to a broad 
client base rather than owning the intellectual property of a game. 

This means we have exposure to the underlying growth in the overall 
video games market, without the risk of exposure to the performance 
of individual game titles. This provides more consistent growth, and 
our focus is on deepening our strategic relationships with the largest 
players in the market. We already service 24 of the top 25 gaming 
businesses and all of the top 10 mobile players. 

We believe that these relationships, together with our technology 
offering, will only serve to increase our competitive moat against our 
smaller peers as the industry continues to grow and rely more and more 
on external service providers to get high-quality games to market.

+3bn players driving  

demand for content

+70% of the 2023 Game Awards winners  

partnered with Keywords 

Find out more on page 16

Find out more on page 18

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I am, therefore, convinced that our 
unique position at the heart of the largest 
entertainment industries in the world, 
combined with our ongoing investments to 
augment our human creativity with leading 
technology, will create significant value for 
clients and shareholders.

Bertrand Bodson
Chief Executive Officer

Driving efficiencies
2023 was a difficult year for our Globalize 
Division, and specifically for our Localization 
and Localization Testing businesses, as 
clients were particularly cost conscious, 
and looked to manage budgets carefully 
by focusing solely on those languages with 
the highest return on investment. During 
2023, we carefully managed our cost 
base, more deeply integrating technology 
and enhancing collaboration across our 
locations. This process is continuing in 
2024 and regrettably, we have rightsized 
headcount in Globalize by around 5% as we 
look to balance our costs and locations with 
meeting client requirements. It is expected 
that this programme, together with other 
changes, will lead to a one-time exceptional 
charge of €5m during 2024. Against this 
backdrop, and changes in post-Covid 
working patterns, we have also taken a non-
cash impairment charge of €10m relating 
to onerous right-of-use leases, associated 
office improvements and historic IT 
investments. We have also launched a multi-
year efficiency programme to enhance 
our operating model as we continue to 
look to provide best-in-class delivery for 
our clients and expect these actions to 
deliver meaningful annual savings, with the 
majority of the benefits being reinvested 
into growth.

Outlook
In a challenging year for the industry, we 
delivered resilient performance in 2023, 
continuing to grow our leadership position, 
reflecting our role as a diversified enabler of 
the industry. Whilst the industry back-drop 
remains tough in the near term, our leading 
technology-enabled global platform and 
strong client relationships means that we 
are incredibly well-positioned to continue 
to grow our market share as we support 
clients in the creation of ever more exciting 
and immersive experiences. 

We had a record year of M&A in 2023, 
which has brought greater exposure to 
higher value Create services, and have an 
extensive pipeline of acquisitions for 2024, 
with our expanded RCF providing enhanced 
flexibility to invest. Having made significant 
strategic progress, we are better positioned 
than ever to benefit as content production 
in the video games and entertainment 
industries re-accelerates. We remain 
confident in our medium-term targets,  
expect to deliver strong revenue and profit 
growth in 2024 and are firmly on track to 
become a +€1bn revenue business. 

05
Inorganic growth engine

Since 2013, we have acquired over 65 
businesses to augment our customer 
offerings, consolidate a fragmented 
market, extend our geographic reach 
and continually improve the quality of 
our earnings. 

The M&A pipeline continues to be very 
healthy, and we are selectively pursuing 
value accretive acquisitions, at valuations 
below Keywords’ own rating, that support 
our strategic ambitions.

+65 acquisitions completed  

in the last 10 years

Find out more on page 11

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  Strategy in action - Technology

Imagine
More.

Capturing the benefits from AI

Unlocking
potential.

The video gaming industry has been using 

technology and AI to fuel the increasing complexity 
of games for many years. Devices are more powerful 
than they have ever been, increasing the bounds of 
the possible for new experiences and technology is 
required to deliver what players demand.

At Keywords, we have been investing in AI for a number of years, and have built 
a post-production platform of interconnected tools to support our clients. 
We believe that responsible use of Generative AI will, in time, enable rich new 
experiences in gaming, when both the tools and legal frameworks are more 
developed, providing us greater opportunities to raise the game for clients.

Link to strategic priorities:

Technology

One Keywords

Talent and capabilities

Keywords Studios plc

Annual Report and Accounts 2023

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15

    C A S E   S T U D Y

Project Ava – Gen AI R&D Initiative

A team from our Electric Square Malta studio, together 
with our Innovation at Keywords team, is leading a broad 
R&D initiative into how Gen AI could be used to support the 
game creation process in future. 

The aim of the project was to use bench resources to build 
a high-quality game with limited budget using Gen AI to 
establish a broad understanding of available tools, how 
well they work and compare to existing techniques. The 
learnings from the project would be used to educate our 
studios across the globe and support clients.

We undertook a deep evaluation of the tools in the market 
to understand their quality and consistency when creating 
content, as well as their legal status. In total we identified 
over 400 tools as part of the project, evaluating and using 
those that had the most potential.

As the team progressed, they identified areas where new 
tools could accelerate development, but many others 
where they couldn't. The team’s original aim was to make 
the game with three people, but it quickly became apparent 
that the tools were unable to replace the skills of highly 
trained people, and the team grew to nearly 30 people at its 
peak, across seven game development studios.

One of the key learnings was that whilst Gen AI may simplify 
certain processes, the best results can only be achieved 
by domain experts utilising Gen AI as a powerful tool in 
their creative process. The tools can provide good initial 
outcomes, but in the hands of the inexperienced, Gen AI 
tools get you running before you can walk, disrupting the 
creative tension, critical to development of great games.

This has been an excellent initiative to rapidly spread 
tangible learnings across the Group and it demonstrates 
both the power of the network and the level of 
collaboration across our studios. Once complete, the team 
will continue their research, with further Gen AI initiatives.

7

game development 
studios collaborating

across the Group, providing different 
specialisms and experience to the 
initiative and enabling learnings to be 
embedded more broadly

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  Market review

The video games and entertainment industries are large, vibrant and fast-moving.  
The gaming industry received a significant boost to growth from COVID-19, as there  
was an acceleration in both consumer spending and engagement, and the industry grew 
significantly faster than was forecast. During both 2022 and 2023, it has seen a normalisation  
of the growth trajectory as a result, but the medium-term outlook remains strong, and the 
Group has continued to grow and extend its leadership position within the industry.

Demand trends

Market spending
Consumer spending on video games saw 
moderate growth in 2023, with Newzoo 
forecasting a 1% expansion to $184 billion. 
This represents a 6% compound annual 
growth rate (CAGR) over the past five 
years. Newzoo predicts continued 
medium-term expansion at a 2023-2026 
CAGR of 4%.

There were divergent 2023 spending 
trends between personal computer 
(PC) and console games, up 2% and 4% 
respectively, and mobile games, down 
2%. Large PC and console releases 
like Starfield, Diablo VI, and Hogwarts 
Legacy drove growth, alongside ongoing 
spending on live service and annual titles 
such as Fortnite and EA Sports FC. The 

mobile segment, accounting for just under 
50% of total spend, extended its 2022 
decline before stabilising in the second 
half. This weaker mobile performance 
stemmed from lower engagement and 
spend levels across casual games.

Intensified cost-of-living pressures 
and a crowded second-half release 
calendar forced gamers to be selective, 
concentrating spending on premier 
franchises and titles. As a result, some 
high-profile games underperformed 
expectations. This led publishers and 
developers to prioritise profitability over 
growth to de-risk their investments, 
spurring game delays and cancellations. 
It has also led to significant industry job 
losses during 2023 and in early 2024.

Global video game market

2026E

2023E

2022

2021

2020

2019

2018

$206bn

$184bn

$183bn

$193bn

$179bn

$146bn

$135bn

Addressable market
Within the vast video game ecosystem, 
Keywords focuses on the critical 
content creation segment. Spending on 
video game content creation reached 
approximately $38 billion in 2023 
(Source: IDG). Despite the mixed year, 
content creation spend still grew 4% and 
externalised spend grew 5%. Historically, 
most game development has occurred 
in-house, but external provision has risen 
markedly in recent years. Of total content 
spend, externalised spend now represents 
around one third, or ~$13 billion. With 
2023 revenue of €780 million, Keywords 
has grown its market share to over 6%, 
and has a significant opportunity to 
grow further.

IDG forecasts that Keywords' total 
addressable market will grow above 
broader industry levels as the trend 
towards external providers continues and 
the level of technical demands increases. 

They expect the annual growth of content 
creation to average ~8% growth between 
2023-2028, whilst the externalised 
services market will grow at ~9%. Game 
development and art, the largest areas of 
spend, remain the most internalised areas 
of the value chain, with ~30% external 
penetration, and IDG expects this will be 
a key area of growth going forward. More 
mature areas like audio and localization 
are over 50% externalised.

We also continue to see game engine 
technology increasingly being used in 
other markets to improve their processes. 
In the media and entertainment space, we 
have seen virtual production, which uses 
game engines to render backgrounds 
onto large, high-resolution LED screens, 
increase in use and we also see potential 
opportunities in visual effects and 
animation. These trends will remain 
supportive over the medium term and 
provide an opportunity for us to utilise our 
expertise in broader sectors over time.

Addressable Content Market ($bn)

60

50

40

30

20

10

0

20

36

2028

External 
~$20bn
(~37%)

In-house 
~$36bn
(~63%)

13

25

2023

External 
~$13bn
(~35%)

In-house 
~$25bn
(~65%)

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Industry trends

Average concurrent users on Steam (m) 

2023

2022

2021

2020

2019

2018

29.2

29.1

25.8

21.8

18.0

16.9

Player engagement
Despite marginal overall market growth in 
2023, video game engagement remained 
strong. On Steam, the leading PC gaming 
platform, average concurrent users edged 
higher, with peaks of over 34 million users 
in January 2024. Full-year 2023 "in-game" 
averages grew about 12% year-on-year, 
with a peak of over 10 million in-game 
players being achieved in January 2023. 
For comparison, in the week prior to  
the pandemic being declared in 

March 2020, concurrent players were at 
just over 20 million, with around 6 million 
being in-game.

Subscription services like Microsoft’s 
Game Pass and live service games such as 
Fortnite also drove engagement. Microsoft 
confirmed that Game Pass subscribers 
logged a record number of play hours in 
Q3 driven by new content on the platform, 
and Fortnite saw record player numbers 
during Q4.

Fragmented market
The gaming services ecosystem is highly 
fragmented, with Keywords uniquely 
positioned as the lone scaled player offering 
breadth across the value chain. This allows 
Keywords to meet diverse customer 
needs whilst consolidating market share. 
Industry players are attracted to Keywords 
for stability, customer access, and service 
breadth. Keywords holds over a 6% 
market share, but is 3x larger than the next 
competitor. Smaller rivals command 1-2% 
overall share, but are focused on specific 
offerings. In total, the Group believes that 
around 90% of the services in the industry 
are provided by small providers and as 
the industry matures, it believes there is a 
significant opportunity to consolidate the 
industry and provide scaled services to 
clients. Keywords’ relative size advantage 
over competitors continues to grow. This 
should enable closer partnerships with 
top industry players needing large-scale, 
complex project support going forward.

Market share versus competitors 
(%)

~90%

white space 
opportunity

#2

#3

#4

#5

US entertainment strikes
Whilst Keywords’ primary market is video 
gaming, it has an increasing exposure to 
the broader media and entertainment 
industry, as there is an increasing cross-
over between the two industries, with 
large gaming IPs becoming successful 
movies and TV shows. There is also 
considerable cross-over in the skills 
required, both in post-production audio 
services and marketing, and both Globalize 
and Engage generate revenue from 
media and entertainment clients, with the 
majority of this US focused. As Keywords 
expands in the broader entertainment 
space alongside gaming, it faces industry 
dynamics like union negotiations. 

In 2023, the Writers Guild of America 
(WGA), SAG-AFTRA, and SAG-AFTRA 
Interactive Performers unions held talks 
on working conditions, residuals, and AI 
usage. When initial negotiations failed, 

the WGA commenced strikes in May 
followed by SAG-AFTRA in mid-July, 
marking the industry’s first joint strike in 
60 years and leading to a near complete 
work stoppage. After months of talks, the 
WGA reached a deal in September and 
SAG-AFTRA in November, allowing actors 
to resume work. SAG-AFTRA Interactive 
Performers negotiations continue into 
2024 without strike action having taken 
place, and work continues as per normal.

These strikes severely impacted California’s 
economy and Hollywood operations. 
For Keywords, our US businesses saw 
substantially reduced work volume, leading 
to around €20 million in lost second-
half 2023 revenue. Whilst the strikes are 
now over, there remains considerable 
uncertainty around the pace of ramp-
up in 2024 before the industry returns 
to business as usual, given the logistics 
involved in each project.

Technology 
The video gaming industry has long utilised 
technology to enhance the quality of 
the games that it produces, whether the 
hardware games are played on or the 
software that sits behind the game. This 
constant innovation ratchets up games' 
visual fidelity and immersion, requiring 
more content spend and jobs in the 
industry. During 2023, as in many other 
industries, there was a significant focus 
on the potential impact of Generative AI in 
gaming and many believe that this new tool 
will enable bigger and better games and 
more immersive experiences for players, 
bringing to life areas of the game, such as 
non-player characters, where budgets and 
current technology limit what is achievable.

Keywords believes AI represents a major 
opportunity, but that it will take time before 
the technology is of a high enough quality 
to provide the experiences that a AAA 
publisher requires, and before there are 
settled legal frameworks around its use. 
To date, our experience is that clients are 
keen to understand the possibilities that 
may be available but are not ready to utilise 
them in the production process of the 
game. In non-production areas, the Group 
is seeing strong interest in the AI platform 
it is creating across the testing, localization 
and player engagement areas to enhance 
efficiency in tandem with human expertise.

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  Our business model

Creating value by 
driving long-term 
sustainable growth

Barriers to entry 

What we do 

Scale and flexibility
Clients increasingly need large reliable partners who 
can provide scaled teams and specialist services to 
support content production.

Reputation for quality 
Our commitment to quality, delivery and partnership 
is central to our customer value proposition.

Knowledge and expertise 
Our talented people have deep games-specific 
knowledge and experience, enabling them to add 
value to our customers’ games at all stages in the 
development lifecycle.

Global presence 
Providing access to the best talent enables us to 
deliver projects across studios in multiple time 
zones, allowing global workflow capabilities whilst 
remaining close to our customers.

Technology
The technology landscape continues to evolve and 
requires investment into innovative client solutions, 
as well as network and security infrastructure which 
makes it difficult for smaller suppliers to compete.

Financial strength 
Our strong financial performance and position 
enables us to invest in building our technology 
platform and gives our customers reassurance of 
resilience in their supply chain and is part of our 
attraction to businesses we acquire.

We Create

Our connected network of 25 game development 
and art studios across four continents supports 
global publishers in designing and developing 
content for some of the largest IPs in the world.

Game Development

Art Services

Find out more on page 28

We Engage

Our Engage division brings together our Marketing 
Services and Player Engagement businesses and is 
responsible for attracting, retaining and supporting fans 
across the video games and entertainment industries. 
We are experts in fandom.

Player Engagement

Marketing Services

Find out more on page 32

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19

At Keywords, we are using our passion for games, technology and entertainment 
to create a global, integrated services platform of scale for video games and beyond. 
By working as their external development partner, we enable leading content creators  
and publishers to leverage our expertise. Our presence across the full game development 
cycle creates multiple opportunities to support our clients and we continue to evolve our 
offerings to ensure we meet our clients' future needs.

We Globalize

We provide a global offering 
encompassing technology-enabled 
post-production services - audio, 
testing and localization - required by 
our clients to get their content ready 
for markets across the globe in both 
video gaming and TV/film.

Audio Services

Functional Testing

Localization

Localization Testing

Find out more on page 30

Creating value for 
our stakeholders

Shareholders
Consistent track 
record of delivering 
revenue and profit 
growth, augmented by 
value-creating M&A.

Clients
Deepening and 
broadening our 
relationships with our 
key clients.

Employees
Growing scale and 
diversity of our teams 
within the supportive 
One Keywords culture.

2017-2023 revenue CAGR

+31%

Number of clients taking 
3 or more services

150

Increase in average 
number of employees 
in 2023

+11%

% women in workforce

27%

Environment
Minimising our impact 
on the planet through 
Sustainable Studios 
programme.

Number of studios  
on renewable energy 
increased by 

+50%

Communities
Increasing support for 
good causes focused 
around advocacy, 
environment and 
education.

Amount raised and 
matched for good causes

€86,000 

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20

  Our strategy

Imagine More. 

In 2022, we outlined a refreshed strategy to build on our position at the centre of 
the video gaming ecosystem and made considerable progress against that strategy in  
2023. We are continuing to grow our platform, capabilities, and technology-led offering 
to deliver an ever-more compelling proposition globally for our partners in the video 
games industry, and adjacent content markets.

The five priority areas of focus to take Keywords forward and 
to drive accelerated sustainable growth and opportunity are:

Strategic partnerships
Technology
One Keywords

Talent & capabilities
Adjacent markets

Strategic  
partnerships

We are aiming to develop deeper strategic client partnerships 
at all levels to create and capture more value together, driving 
success for our clients and more demand for Keywords’ services.  
We believe that as the leading global provider we are uniquely 
placed to build strong strategic relationships and that our key 
clients are looking to elevate their key relationships to enable 
them to navigate the increasing complexity within the full game 
development value chain. By facilitating greater cross-studio 
collaboration, we aim to capture more value for all and unlock 
opportunities to take on larger engagements with clients.

2023 Focus 
—  Enhancing our relationships  

with our Top 25 clients

—  Developing our strategic partnering 

capability and capacity

—  Win larger, more complex,  

lighthouse deals with key clients

2023 Progress 
— 

Increased CXO access with revenues  
from Top 25 clients meaningfully  
outpacing the Group

—  Building end-to-end offerings for  

new entrants looking for white glove  
game development services

—  Signing of several lighthouse agreements 
with AAA publishers for long-term testing 
and game development services

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21

Technology

We are harnessing new and existing 
technologies to enable us to work smarter, 
do more for our clients and stay at the 
forefront of the industry. This includes 
broadening our use of AI and automation 
across our business and building an 
integrated post-production technology 
platform to enhance our client offering.  
We are also strengthening our internal 
capability to support growth and our ability 
to deliver larger, more complex work ever 
more seamlessly through better integration 
of our systems across the business. 

2023 Focus 
—  Guide responsible use  

of Generative AI 

—  Create a broad AI post-
production technology 
platform for clients

Progress in 2023 
—  Broadened AI capabilities, 

through hiring of ex-AWS Head 
of Gaming AI/ML to drive AI 
Centre of Excellence, and 
launched AI Council

—  Project Ava launched as an R&D 
initiative to assess current Gen 
AI tools and feasibility of use in 
production workflows

—  Broaden capabilities and  
depth of innovation teams

—  Enhance internal tech spine  
and commonality of systems

—  Meaningful increase in 

revenues derived from digital 
product platform

— 

Innovation team launched new 
cross studio games accessibility 
product, with good traction 
with clients

    C A S E   S T U D Y

Developing Strategic Partnerships 

Keywords continues to strive to be more strategic with its 
customers, and broaden the number of services that it can 
support them with. In 2021, we started working with a large 
content provider for the first time within our video gaming 
business. The work was initially focused on small titles and was 
limited in nature, and due to it being across several services, 
the client found it difficult to navigate the internal complexity. 
In 2022, we introduced a Global Integrated Solutions 
Producer dedicated to the client to help with retention, 
manage client relations and along with the Client Partner, 
delivery of projects across studios to help with growth of the 
account. Challenges were resolved in early 2022 enabling 
the relationship to flourish, and we experienced a significant 
step up in activity. This continued into 2023, and during the 
year Keywords provided localization services on over 30 titles 
and our functional testing teams tested over 60 games for 
the client. In 2024, we are looking to expand our relationship 
from Globalize into Engage and have seen revenues increase 
such across the period, that it has become a multi-million euro 
relationship that we look to grow further.

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information22

  Our strategy 

C O N T I N U E D

One Keywords

We are galvanising the Group’s “One Keywords” culture  
of entrepreneurialism and collaboration to make it easier 
to navigate our comprehensive service and studio platform 
and facilitate more collaboration and scalability. As part 
of this we are developing our shared cultural values and 
launched new leadership principles to facilitate platform 
growth. We are amplifying the voice of our studios to 
ensure we have a global platform that combines invaluable 
local knowledge with the benefits of our strong spine  
of shared services to support the growth of our studios.

Talent and 
capabilities

We aim to establish Keywords as the destination for talent 
and career development in the industry. Our goal is to 
enhance our employee value proposition to support the 
growth of our global and increasingly diverse workforce. 
We will do this through talent development and acquisition, 
effective communication and engagement, alignment  
of incentives and a broadening of our DEIB initiatives.  
As part of this we are expanding our talent development 
and acquisition activities across our global footprint to offer 
the best opportunities, and are looking to develop a further 
pool of talent to support studios around the world. 

2023 Focus
—  Embedding a unifying set of leadership principles

—  Enhancing business partnering across the Group

—  Driving collaboration initiatives to support both 

Group and studio objectives

2023 Progress
—  Leadership principles embedded into the 

organisation, providing a frame of reference for 
culture across the Group

— 

IT & Digital team transformation providing basis 
Divisional IT excellence

—  One Keywords team supported the transition of 
work out of Russia to create “Sperasoft 2.0”

—  Meaningful increase in collaboration 
within Create, with 30% of projects  
multi-studio

2023 Focus
—  Scale HR systems and compensation and benefit 

practices to reflect scale of business

—  Enhance employee engagement to support 

talent related initiatives

—  Scale talent acquisition and talent 

development pathways

2023 Progress
—  Supported the growth of average employee 

base by more than 11%, including over 600 
people joining through acquisitions

—  Expanded the ambassador programme with 
Women in Games and held third Women’s 
Summit in Asia

—  Global talent acquisition team accelerated 

growth in Create, where talent remains scarce

Keywords Studios plc

Annual Report and Accounts 2023

23

Adjacent markets

We are targeting closely adjacent markets that are increasingly 
utilising video games expertise, that naturally fit with our 
current offering, or where we can benefit from or transfer our 
gaming experience to other close verticals. We are developing 
a dedicated LiveOps offering, to build on our existing offering, 
as an increasing proportion of games have content that is 
constantly iterated and developed after launch. Another key 
area of focus unlocked by our mastery of game engines is 
the opportunity in virtual production and animation, as the 
technology is increasingly converging.

2023 Focus
—  Broadened live operations offering to 

take on larger roles

—  Explore internal capabilities and route 

to market for virtual production

—  Enhance capabilities in media 
and entertainment to capture 
transmedia opportunities

2023 Progress
—  Strong demand for Lively, our dedicated 
LiveOps studio, which developed a full 
“go to market” offering

—  Acquisition of DMM broadened reach 
into film and TV marketing, with 
significant opportunity to expand their 
gaming offering

—  First virtual production and animation 

client wins across both Create and Engage

    C A S E   S T U D Y

Painting the World Pink 

Digital Media Management (DMM) partnered with Warner 
Bros. to make a spectacular splash for the world-famous 
Barbie on her cinematic debut, celebrate an icon and 
reignite the timeless magic of the Barbie legacy in the hearts 
of millions. DMM was tasked with bridging generational 
gaps, speaking to both the nostalgic older audience 
and the digitally-native younger viewers. To do this it 
led a multifaceted digital strategy to carve a ubiquitous 
Barbie digital identity, resonating across platforms and 
demographics, cultivating visually stunning creatives 
and strategically amplifying press efforts, to drive both 
engagement and anticipation. DMM created a digital mosaic 
of content where every piece resonated with a part of Barbie's 
journey, including creating TikTok behind the scenes diaries 
and took people on the global press tour by capturing the 
ambience and narrating it through Instagram Stories. As she 
strutted in her high heels to the big screen, Barbie made the 
summer one to remember with 63 million engagements and 
274 million impressions across Facebook, Twitter, Instagram 
and TikTok. As the summer sizzled with their energy, Barbie 
had the biggest opening of 2023 and soon reached over 
$1 billion at the global box office. Through crafting a 360 
campaign as lively and empowering as Barbie herself, DMM 
gave everyone a chance to live out their Barbie pink dreams.

Scan to read more

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information24

  Strategy in action - Innovation

Imagine
More.

Making games accessible to all

Breaking
down barriers.

Driving the industry towards an accessible 
future by giving developers and publishers the 
tools they need to enable everyone to enjoy 
gaming experiences as fully as possible.

Our aim is to create a one-stop, comprehensive resource 
of capabilities to equip and empower developers to make 
video games more accessible for players with disabilities, 
as well as anyone who benefits from inclusive design and 
accessibility features. 

Link to strategic priorities:

Technology

One Keywords

Talent and capabilities

Keywords Studios plc

Annual Report and Accounts 2023

Scan to read more

25

    C A S E   S T U D Y

Advancing Accessibility 

We believe everyone deserves to play. Our studios have 
enabled developers to craft approachable, accessible 
experiences for hundreds of games reaching billions of 
players. Building on this, in 2023 we launched Advancing 
Accessibility, part of our broader push to make games more 
inclusive and our first product offering identified by our 
Innovation at Keywords team. 

This cross-disciplinary initiative was spearheaded by Player 
Research, with four other studios taking part, spanning 
accessible UX/UI, marketing, trailers, engineering, and 
championing accessibility specialists across Keywords. 
The goal is supporting inclusive game design, accessible 
marketing, and provide wide-ranging support for testing 
research and engineering teams. The programmes have 
been designed in conjunction with disabled players and 
will help bring the voice of disabled players into their 
design process.

As part of the offering, our teams will deliver feedback on 
content at every stage of game production. Alongside that, 
a range of auditing and research services, inclusive design 
consultancy, co-development of accessibility features, 
professional audio description and closed caption support 
for accessible game trailers will also be on offer. 

Furthering these efforts, we unveiled Accessibility Quality 
Assurance (AQA) to reinforce modern game accessibility 
during production. Leveraging a novel “barrier severity” 
prioritisation system, AQA specialists meticulously identify 
barriers and provide technical assessments to ensure 
seamless experiences. This first-of-its-kind service, with 30 
cross-trained staff across Canada, Poland and India, delivers 
both rapid audits and long-term cycle testing integrated into 
traditional QA.

Find out more on page 41

+30

cross-trained staff

providing specialist 
Accessibility Quality Assurance  
delivering both rapid audits 
and long-term accessibility 
testing integrated into 
traditional QA.

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Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information26

  Key performance indicators

We monitor our financial performance against a number of 

different benchmarks and these are set in agreement with the Board.

Revenue growth

13.0%

2023

13.0%

2022

2021

2020

2019

34.8%

37.1%

14.4%

30.2%

Reasons for choice
Quantifies the growth in 
revenue from our operations 
on a reported basis.

Objectives
The Group aims for  
continued revenue growth 
and development.

How we calculate
Increase year-on-year in 
reported revenue.

Gross margin

38.3%

2023

2022

2021

2020

2019

38.3%

38.7%

39.1%

38.0%

36.8%

Reasons for choice
The Board believes this to be a 
consistent measure of trading 
performance.

Objectives
The Group aims for gross 
margins in line with historic 
norms.

How we calculate
Revenues from services 
supplied to customers less 
cost of sales, as a percentage 
of revenue.

Organic revenue growth

5.6%

2023

5.6%

2022

2021

2020

2019

21.8%

19.0%

11.7%

15.5%

Reasons for choice
Due to the number of 
acquisitions the Group makes, 
and because it integrates 
them quickly, this provides the 
most meaningful measure of 
underlying revenue growth.

How we calculate
Organic revenue at constant 
exchange rates is calculated 
by adjusting the prior year 
revenues, adding pre-
acquisition revenues for the 
corresponding period of 

ownership, and applying the 
prior year foreign exchange 
rates to both years, when 
translating studio results into 
the euro reporting currency.

Objectives
The Group aims to achieve 
Organic Revenue growth in 
excess of 10% per annum  
over the medium term.

Adjusted operating costs as a % of revenue

18.0%

2023

2022

2021

2020

2019

18.0%

17.4%

17.6%

18.1%

19.2%

Reasons for choice
The Board monitors 
overheads to ensure the 
operating costs of the Group 
are in line with the level of 
business being generated.

How we calculate
Administration expenses, 
adding back non-operating 
costs including share-based 
payments expense, costs of 
acquisition and integration, 
amortisation of intangible 
assets, depreciation and 

impairment, non-controlling 
interest and deducting bank 
charges, expressed as a 
percentage of revenue.

Objectives
The Group will continue 
to seek to control these 
costs closely and in line 
with the level of business 
being generated.

Keywords Studios plc

Annual Report and Accounts 2023

27

Link to strategy

Strategic partnerships

Technology

One Keywords

Talent and Capabilities

Adjacent markets

Adjusted EBITDA margin

Adjusted operating profit margin 

20.3%

2023

2022

2021

2020

2019

Reasons for choice
Provides an indication of 
how we are performing both 
internally and relative to 
our peers.

How we calculate
Comprises EBITDA 
(operating profit, adjusted 
for amortisation of intangible 
assets, depreciation and 
impairment, while deducting 
bank charges) adjusted 
for share-based payments 
expense, costs of acquisition 

20.3%

21.3%

21.5%

19.9%

17.6%

and integration and non-
controlling interest, as a 
percentage of revenues.

Objectives
The Group aims to increase 
margins through operational 
efficiencies.

15.6%

2023

2022

2021

2020

2019

Reasons for choice
The Board believes this to be a 
consistent measure of trading 
performance, aligned with the 
interests of our shareholders.

How we calculate
Adjusted operating profit  
margin consists of the 
Operating profit as reported 
in the Consolidated statement 
of comprehensive income, 
adjusted for share-based 
payments expense, costs of 
acquisition and integration, 

15.6%

16.6%

17.3%

15.3%

13.2%

and amortisation of intangible 
assets as a percentage of 
revenues. In order to present 
the measure consistently 
year-on-year, the impact of 
other income is also excluded.

Objectives
The Group aims for margins 
at or above 15%.

Adjusted cash conversion rate

Growth in Adjusted EPS

82.3%

2023

2022

2021

2020

2019

82.3%

100.1%

107.3%

97.2%

(0.5)%

2023

(0.5)%

2022

2021

2020

2019

27.2%

24.9%

46.5%

80.2%

7.2%

Objectives
The Group aims to achieve an 
annual cash conversion rate of 
around 80% over the medium 
term with a key focus on 
cash generation and working 
capital management.

Reasons for choice
Measures operating cash 
generation and our capacity 
to pay dividends, service debt 
and fund acquisitions.

How we calculate
Adjusted free cash flow 
before tax as a percentage of 
the Adjusted profit before tax. 
The calculation is described in 
more detail on page 160.

Reasons for choice
Reports the underlying profit 
growth generated on a per 
share basis, demonstrating 
the value being created for 
shareholders.

How we calculate
The Adjusted profit after 
tax comprises the Adjusted 
profit before tax, less the 
tax expense as reported on 
the Consolidated statement 
of comprehensive income, 
further adjusted for the tax 

arising on the bridging items 
to Adjusted profit before tax.

The Adjusted earnings per 
share comprises the Adjusted 
profit after tax divided by the 
non-diluted weighted average 
number of shares as reported 
in note 8.

Objectives
The Group aims for continued 
growth in Adjusted earnings 
per share.

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  Divisional review

Create

Create combines Game Development and Art Services 
to deliver a range of content production services to clients 
and partners globally. It represents around 4,500 people 
across four continents.

Service offerings

Game Development  
Includes full and co-development, 
porting and remastering, tool 
development and consulting services.

Art Services  
Creation of video game graphical art, 
including concept, 2D and 3D asset 
production and animation.

Performance indicators

Service line revenue

€336m
+22%

Organic Revenue growth

17%

2022: 26%

Average operational staff

3,935
+15%

Keywords Studios plc

Annual Report and Accounts 2023

2023 Performance
Create performed strongly during the year, 
with total revenues up by 22% to €336m 
(2022: €276m) and Organic Revenue, 
which excludes the impact of acquisitions, 
growing by 17%, as we continued to see 
strong demand for our high-end services. H1 
performance was exceptionally strong, with 
H2 normalising, as expected, given current 
industry dynamics.

This growth was primarily driven by our 
Australian and UK game development hubs, 
as we continued to expand our footprint in 
each region through a combination of new 
satellite studios and headcount additions. 

We also won a number of larger 
engagements with key clients, both single 
studio and wider collaborative efforts, as 
we continue to demonstrate the benefits of 
working with a multi-studio or geographic 
set up to clients. Our art studios also 
performed strongly across the period, with 
enhanced collaboration between our game 
development and art studios supported our 
overall growth.  

Aside from good execution at the studio 
level, which contributed to this success, we 
increased collaborations within the Division 
as we reacted to the changes in the market 
dynamics, keeping our utilisation high 
by using bench resources and managing 
recruitment cadence. 

During the first half, Sperasoft completed 
its transition out of Russia into four new 
operating hubs in Eastern Europe. This was 
a major undertaking, and we are delighted 
that we were able to complete this with 
limited disruption to existing projects for our 
clients. Once the transition was complete, 
we were able to take on new work and were 
pleased with the growth during the second 
half of the year as the team won a number 
of new projects.

Adjusted EBITDA in Create grew 35% 
to €94m in 2023 (2022: €70m), with 
the Adjusted EBITDA margin of 28.0% 
in 2023 higher than the previous period 
(2022: 25.3%). This was primarily due to the 
increased weighting of game development 
in the Division, good central cost control 
and strong revenue growth.

We welcomed three new game 
development studios this year, The 
Multiplayer Group (MPG) in Nottingham, 
Hardsuit Labs in Seattle, and Playboss 
Interactive in Liverpool. Together, these 
acquisitions broadened our service offering, 
footprint and added nearly 450 high-
quality game engineers and artists to the 
Division. MPG is a market leader in providing 
multiplayer services, Hardsuit has deep 
expertise in Unreal Engine, and Playboss 
provides Climax, one of our largest UK 
studios, with a second location from which 
to continue its growth trajectory. 

Revenue €m

Organic Revenue growth %

Adjusted EBITDA €m

Adjusted EBITDA margin %

2023

336.1

17.3%

94.1

28.0%

2022

275.5

25.9%

69.7

25.3%

Change 

22.0%

35.0%

2.7%

29

Outlook
Our expanded Create Division remains well 
positioned to capitalise on the continuing 
demand for its high-end services. We have 
good pipeline visibility into 2024 across both 
game development and art, with growth 
weighted towards the second half of the 
year. The increasing scale and depth of our 
expertise in Create means we believe we 
are uniquely placed to harness the benefits 
of Generative AI as a tool to support our 
clients if they wish to utilise it. We are seeing 
limited utilisation to date, with copyright 
and quality concerns currently a barrier to 
adoption for AAA publishers. Over time, we 
believe these technology advancements 
will be able to augment the creativity of our 
clients and teams and enable the delivery of 
ever more content for our clients.

Percentage of  
Group Revenue

43%

Percentage of Group  
Adjusted EBITDA

59%

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30

  Divisional review 

C O N T I N U E D

Globalize

Globalize brings together our Audio, Testing and 
Localization businesses to create a global provider, 
with around 5,000 people across five continents.

Service offerings

Audio Services  
Multi-language voiceover 
recording, original language voice 
production, music management 
and sound effects to both the video 
game and film and TV markets.

Functional Testing
Quality assurance, testing for 
defects, compliance with hardware/
platform specifications, as well as 
test automation tools and services.

Localization 
Translation of in-game text, 
audio scripts, cultural and local 
adaptation, accreditation, packaging 
and marketing materials in 
50+ languages.

Localization Testing
Testing for out of context 
translations, truncations, overlaps, 
spelling, grammar, geopolitical 
and cultural sensitivities and 
compliance requirements.

Performance indicators

Service line revenue

€280m
(7)%

Organic Revenue growth

(4)%

2022: 23%

Average operational staff

4,795
+5%

Keywords Studios plc

Annual Report and Accounts 2023

2023 Performance
Globalize experienced more difficult trading 
conditions in 2023 and was impacted by 
the US entertainment strikes and foreign 
exchange movements, with total revenues 
falling by 7% to €280m (2022: €301m). 
Organic Revenue declined by 4% and 
excluding the impact of the strikes, organic 
growth would have declined slightly, 
significantly outperforming the core 
gaming post-production market, which was 
estimated to have declined by 5% in 2023 
(Source: IDG). 

Whilst performance was below 
expectations at the start of the year, it was 
a resilient result given market conditions, as 
there has been an elevated level of project 
cancellations, delays and reduced scopes 
which have impacted the Division given its 
broad reach across the industry. In addition 
to this, the US entertainment strikes, had a 
significant impact on our audio businesses 
during the second half of the year. 

We were, however, pleased that Functional 
testing continued to deliver robust results, 
with the addition of some larger scale 
contracts in lower cost locations such 
as Poland and with our operations in 
Mexico beginning to scale up. This was 
offset by our embedded services testing 
business and our localization businesses 
which experienced a tougher period. 
Localization clients were particularly cost 
conscious and looked to manage their 
budgets carefully, by only focusing on key 
languages where the best returns could be 
generated. Audio faced tough comparators 
in H1 and then was heavily impacted by 
the US entertainment strikes, which are 
now resolved. 

Revenue €m

Organic Revenue growth %

Adjusted EBITDA €m

Adjusted EBITDA margin %

We have continued to make good progress 
in developing and integrating our post-
production technology platform. As part 
of this we developed our Mighty Build and 
Test solution and significantly scaled the 
team and the product offering during 2023. 
Mighty is now able to operate on Unreal, 
Unity and custom/proprietary game engines 
and has expanded its external client base as 
well as operating as the QA tool at a number 
of our large internal studios. We have an 
exciting pipeline of client opportunities as 
we move into 2024 and are continuing to 
deliver against our product development 
roadmap to broaden its functionality.

Adjusted EBITDA of €49m was 21% lower 
than 2022 (€62m), with Adjusted EBITDA 
margins of 17.4% moderately lower than 
2022 (20.5%). Margins were expected to 
normalise following exceptional demand 
in 2022 and were impacted by the lower 
utilisation of resources compared to 
the 2022, with pricing more of a focus 
for clients. 

During 2023, we carefully managed our cost 
base, whilst integrating technology more 
deeply and enhancing collaboration across 
studios. This process is continuing in 2024, 
and, regrettably, we have rightsized the 
headcount in Globalize by around 5% as we 
look to balance our costs and locations with 
client demands. We continuously look to 
enhance our operating model to generate 
efficiencies and provide best-in-class 
delivery for our clients, reinvesting savings 
into growth.

2023

279.5

(4.3)%

48.5

17.4%

2022

300.9

23.4%

61.6

20.5%

Change 

(7.1)%

(21.3%)

(3.1%)

31

Outlook 
Globalize has a leading position with 
major publishers within the industry and 
is well placed to benefit when the content 
cycle turns and as Hollywood rebounds to 
previous output levels through the year. 
We also believe that there is a significant 
opportunity over time to support clients 
moving from fixed to variable costs as they 
look to manage their budgets and cost 
base. We will continue to carefully manage 
our cost base, enhancing our delivery model 
and efficiencies across our global footprint, 
and will further integrate technology into 
our workflows to differentiate our offering 
in the market.

Percentage of  
Group Revenue

36%

Percentage of Group  
Adjusted EBITDA

31%

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32

  Divisional review 

C O N T I N U E D

Engage

Our Engage Division brings together our Marketing 
Services and Player Engagement businesses to create 
a holistic offering focused on attracting, retaining, 
and supporting fans across the video games and 
entertainment industries, encompassing around 
2,500 people across three continents.

Service offerings

Marketing Services 
Specialists in creative production 
(including game trailers), 
communications & PR and social 
media & influencer marketing, 
community management as well as 
strategy and insights.  

Player Engagement 
Holistic multilingual player support 
delivered via an end-to-end solution 
that combines our proprietary 
tech platform, Helpshift, and our 
human expertise, in addition to 
offering specialist VIP and Trust & 
Safety Services.

Performance indicators

Service line revenue

€165m
+44%

Organic Revenue growth

2%

2022: 10%

Average operational staff

2,591
+14%

Keywords Studios plc

Annual Report and Accounts 2023

2023 Performance
Engage saw a resilient performance during 
the year, with the higher revenue growth 
of 44% to €165m (2022: €114m) driven by 
a number of acquisitions as we built out 
the capabilities of the Division. Organic 
Revenue, which excludes the impact of 
acquisitions, grew by 2% despite the 
backdrop and the significant impact from 
the US entertainment strike. Excluding the 
impact of the strikes, organic growth would 
have been around 9%.

Marketing delivered a robust performance, 
despite the macroeconomic environment 
leading to publishers reducing their 
marketing activity, with lower budgets and 
delays to projects. The US entertainment 
strikes had a major impact on organic 
revenue growth in H2, and despite the 
continued subdued level of activity, we still 
delivered strong underlying organic growth, 
with large projects being delivered for 
clients during the period. 

We continue to enhance collaboration 
across our studios, both in the UK and 
in the US, in order to provide a more 
solution-based model for our clients' 
needs and enhance the cross-selling of 
multiple services. We were delighted to 
bring two high-quality US studios into 
the service line during the period, with 
Digital Media Management (DMM) and 47 
Communications greatly enhancing our 
social media, influencer and PR offerings 
respectively. We believe that DMM in 

particular is exceptionally well placed to 
benefit from the increasing share of social 
media in overall marketing budgets.

Player Engagement is primarily focused on 
the mobile market and was impacted by 
reduced player numbers and spend across 
the broader mobile market, although this 
stabilised during the second half. This 
meant that certain clients reduced the 
scale of the teams working on their games 
to reflect the reduced activity, although 
new business wins mitigated the reduced 
demand. We saw very good traction, 
despite the market, for our Helpshift AI 
solution, which we acquired in late 2022, 
and fully integrated into our existing offering 
to create a unique end-to-end technology 
enabled solution for clients. During the 
year we launched Language AI, to enhance 
our multi-lingual support offering, made 
good progress with our trust and safety 
offering in tandem with a number of 
technology partners and launched our VIP 
concierge service.

Adjusted EBITDA of €16m was slightly 
higher than 2022 (€16m), with the Adjusted 
EBITDA margin of 9.5% behind the prior 
year period (2022: 13.6%). Margins were 
impacted as the business has relatively 
fixed costs and was scaled for growth, 
but experienced lower utilisation rates as 
projects were delayed and lower revenues 
due to the US strikes. We have implemented 
cost control measures in certain studios 
and have reduced marketing headcount 

Revenue €m

Organic Revenue growth %

Adjusted EBITDA €m

Adjusted EBITDA margin %

2023

164.8

2.3%

15.7

9.5%

2022

114.3

9.7%

15.6

13.6%

Change 

44.2%

0.6%

33

by approximately 8%, whilst retaining 
our capacity to support growth in future 
periods, as well as rationalising our footprint 
into larger hubs in London and Los Angeles. 

Outlook
We continue to scale the Engage Division, 
by building out the full-service capabilities 
of our marketing offering and by creating 
a holistic technology-enabled player 
engagement offering through the addition 
of Helpshift’s automated solutions. Whilst 
the current market backdrop remains 
tougher, and it will take time for Hollywood 
to return to normal output, our Marketing 
studios are increasingly well placed with 
clients, our collaborative solutions are 
gaining traction, and we are exploring 
the use of AI and technology to support 
our client offerings. The technology first 
approach to Player Engagement, powered 
by Helpshift and a range of partnerships 
supporting offerings such as Trust & Safety 
and VIP services, is expected to enable 
continuing growth. 

Percentage of  
Group Revenue

21%

Percentage of Group  
Adjusted EBITDA

10%

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information34

  Financial and operating review

Good  
performance.
                Disciplined   
approach.

Rob Kingston
Bertrand Bodson

Revenue
Revenue for 2023 increased by 13% to 
€780m (2022: €691m). This performance 
included the impact of acquisitions in 
2022 and 2023 and a ~4% headwind 
from the impact of currency movements, 
when translating studio results from local 
currency into the euro reporting currency. 

Reported Organic Revenue growth (which 
adjusts for the impact of acquisitions) was 
6%. However, adjusting for the significant 
impact from the US entertainment strikes 
and from foreign exchange movements, 
organic revenue growth would have been 
9%. Continuing strong performance 
in Create, was offset by more muted 
performance in Engage and difficult 
trading conditions in Globalize. Further 
details of the trading performances of 
each of the Divisions are provided in the 
Divisional review. 

Annual Report and Accounts 2023

 
35

Operating Profit
Reported Operating profit of €47m in 
2023 was 35% lower than 2022 (€72m). 
Adjusted operating profit, which adjusts for 
the items described in the APMs section 
above increased to €122m, 6% ahead of 
2022 (€115m). Adjusted operating profit 
margin of 15.6% was ahead of guidance, 
albeit slightly behind 2022 (16.6%) due to 
continuing investment in the business, the 
larger office footprint, and the post-Covid 
return to normal of travel and business 
development costs. 

Profit before taxation 
Reported Profit before tax of €35m in 
2023 was 49% lower than 2022 (€68m). 
Adjusted profit before tax, which adjusts 
for the items described in the APMs 
section above increased to €115m, 2% 
ahead of 2022 (€112m). This reflects lower 
Adjusted operating profit margins and 
increased interest payments linked to 
acquisition activity.

Taxation 
The tax charge reduced to €15m from 
€21m in 2022, largely reflecting the 
reduction in the Profit before tax of the 
business. After adjusting for the items noted 
in the APMs section above and the tax 
impact arising on these items, the Adjusted 
effective tax rate for 2023 was 22.3%, in line 
with 2022 (22.0%). 

Earnings per share 
Basic earnings per share of 25 cents was 
lower than 2022 (62 cents), primarily 
reflecting the reduction in the statutory 
Profit after tax. Adjusted earnings per 
share, which adjusts for the items noted 
in the APMs section above and the tax 
impact arising on these items, was 113 cents 
(2022: 114c), broadly flat year-on-year, with 
both Adjusted profit before tax and the 
basic weighted average number of shares 
increasing in similar proportions.

Gross profit and margin 
Gross profit in 2023 was €299m (2022: €267m), representing an increase of 12%. The gross 
margin of 38.3% was broadly in line with 2022 (38.7%) as the increased weighting of the 
higher margin Create Division largely offset lower margins in Globalize and Engage.

Operating costs 
Adjusted operating costs increased by 17% to €141m (2022: €120m), reflecting the larger 
Group, but at 18.0% of revenue were slightly higher than 2022 (17.4%). This was due to 
continuing investment in the business, the larger office footprint, and the post-Covid return 
to normal of travel and business development costs. 

EBITDA
EBITDA of €109m was 10% behind 2022 (€121m). Adjusted EBITDA increased 8% to €158m 
compared with €147m in 2022. The Adjusted EBITDA margin in 2023 of 20.3% was slightly 
lower than 2022 (21.3%), as expected, reflecting the lower gross margin and higher 
operating costs.

Net finance costs 
Net finance costs of €12m compared to €4m in 2022. The €8m increase was primarily driven 
by interest costs due to the drawdown on the RCF to fund acquisitions, together with a €3m 
negative year-on-year foreign exchange impact.

Alternative performance measures (APMs) 
The Group reports a number of APMs to present the financial performance of the business 
which are not GAAP measures as defined by IFRS. The Directors believe these measures 
provide valuable additional information for the users of the financial information to 
understand the underlying trading performance of the business. In particular, adjusted profit 
measures are used to provide the users of the financial statements a clear understanding of 
the underlying profitability of the business over time. A breakdown of the adjusting factors is 
provided in the table below:

Share-based payments expense

Costs of acquisition and integration 

Amortisation of intangible assets

Foreign exchange and other items

Total

2023
€m

22.0

27.1

26.1

4.5

2022
€m

18.7

8.4

16.8

0.1

79.7

44.0

A total of 1.37m options were granted under incentive plans in 2023. This, together with 
grants from previous years, has resulted in a non-cash share-based payments expense of 
€22m in 2023 (2022: €19m). 

Costs associated with the acquisition and integration of businesses amounted to €27m 
(2022: €8m). Of this, €10m was related to Globalize restructuring costs associated with 
onerous leases, office improvements and historic IT spend. The balance was primarily due 
to the accounting treatment of deferred consideration related to continuing employment, 
which has led to a charge of €9m, and the costs associated with the exit from Russia of 
€4m. Amortisation of intangible assets increased by €9m to €26m (2022: €17m) due to the 
increased acquisition activity in recent years.

Foreign exchange and other items amounted to a net loss of €5m (2022: flat). This includes 
€3m for the unwinding of discounted liabilities on deferred consideration (2022: €3m) and 
a net foreign exchange loss of €1m (2022: gain of €2m). Keywords does not hedge foreign 
currency exposures in relation to net current assets. Whilst more material movements 
in foreign exchange can be impactful on revenues and expenses, the net impact on the 
Group's results of movements in exchange rates and the foreign exchange gains and losses 
incurred during the year mainly relate to the effect of translating net current assets held in 
foreign currencies. 

A more detailed explanation of the measures used together with a reconciliation to the 
corresponding GAAP measures is provided in the APMs section at the end of the report. 

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information36

  Financial and operating review 

C O N T I N U E D

Cash flow and net debt

Adjusted EBITDA

MMTC and VGTR and similar incentives

Working capital and other items

Capex - property, plant and equipment (PPE)

Capex - intangible assets

Payments of principal on lease liabilities

Operating cash flows

Interest paid net of received

Free cash flow before tax

Taxation paid

Free cash flow

M&A - acquisition spend

M&A - cost of acquisition and integration cash outlay

Cash proceeds arising from share-based payments

Other income

Company funded acquisition of shares by EBT

Dividends paid

Underlying increase/(decrease) in net cash/(debt)

FX and other items

Increase in net cash/(debt)

Opening net cash/(debt)

Closing net cash/(debt)

2023
€m

158.3

(11.3)

(4.3)

(30.7)

(3.1)

(15.0)

93.9

(7.1)

86.8

(20.9)

65.9

(194.7)

(7.8)

2.6

–

(14.8)

(2.2)

(151.0)

1.6

(149.4)

81.8

(67.6)

Change
€m

11.4

(7.7)

(4.9)

(3.7)

(2.6)

(3.6)

(11.1)

(5.6)

(16.7)

(3.4)

(20.1)

(81.4)

(4.7)

(4.7)

(1.1)

(14.8)

(0.2)

(127.0)

1.4

(125.6)

2022
€m

146.9

(3.6)

0.6

(27.0)

(0.5)

(11.4)

105.0

(1.5)

103.5

(17.5)

86.0

(113.3)

(3.1)

7.3

1.1

–

(2.0)

(24.0)

0.2

(23.8)

105.6

81.8

The Group generated Adjusted EBITDA of 
€158m in 2023, an increase of €11m from 
€147m in 2022. There was an €8m increase 
in respect of the amounts due for Multi-
Media Tax Credits (MMTCs) and Video Game 
Tax Credits (VGTRs), higher than 2022 
(€4m), primarily due to timing of receipts 
under new incentive regimes in Australia 
and Serbia. Other working capital increased 
by €5m as we saw an outflow of €4m, 
compared to a small inflow in 2022, mainly 
due to an increase in accrued income from 
work in progress.

Investment in property, plant and 
equipment increased by €4m to €31m 
(2022: €27m) as we continued to invest 
in the footprint of the business, the new 
sites required to exit Russia, and took 
advantage of favourable pricing to purchase 
longer-term software licences. In addition, 
we incurred €3m of capitalised research 
and development costs as we developed 
our technology platform. Property lease 

payments of principal of €15m were €4m 
higher than the prior period (2022: €11m) 
mainly related to acquisitions in the period. 

Operating cash flows of €94m were behind 
2022 (€105m), primarily due to the change 
in working capital and the increased capex 
during the period. 

There was a €3m increase in cash tax 
paid to €21m (2022: €18m) as payment 
schedules return to a more normal pattern. 
Net interest payments, which largely relate 
to interest from drawdowns on the RCF, 
and arrangement costs for the facility, were 
€7m compared to €2m in 2022.

This resulted in Free cash flow of €66m, 
€20m behind 2022 (€86m). Adjusted 
free cash flow, which adjusts for capital 
expenditure that is supporting growth in 
future periods, was €94m in 2023, behind 
2022 (€112m), which resulted in an Adjusted 
cash conversion rate of 82%, in line 
with guidance.

Cash spent on acquisitions totalled €203m, 
of which €34m was in respect of the cash 
component of prior year acquisitions 
and €8m was in relation to acquisition 
and integration costs. This was €86m 
higher than the spend in 2022 due to the 
increased size and scale of acquisitions. The 
Group also spent €15m purchasing shares 
of behalf of the Employee Benefit Trust, 
to manage dilution at current share prices 
from long-term incentive plans.

This resulted in an increase in net debt of 
€149m in 2023, leading to closing net debt 
of €68m (2022: net cash €82m). 

Balance sheet and liquidity 
The Group funds itself primarily through 
cash generation and a syndicated multi-
currency Revolving Credit Facility. In July 
2023, the Group entered a new RCF of 
$400m that matures in July 2027, replacing 
the previous €150m facility. The new RCF 
includes an accordion option to increase 

Keywords Studios plc

Annual Report and Accounts 2023

37

the facility up to $500m and an option to 
extend the expiry date by a further one-year 
period (both subject to lender consent). The 
majority of Group borrowings are subject to 
two financial covenants, minimum interest 
cover of 4x and maximum net leverage of 
3x, that are calculated in accordance with 
the facility agreement. The Group retained 
considerable headroom against both of 
these covenants at year end.

The Group entered the year with a strong 
balance sheet and deployed €195m of cash 
in the period to support its value accretive 
M&A programme and made €15m of share 
purchases on behalf of the Employee 
Benefit Trust. At the end of 2023, Keywords 
had net debt (excluding IFRS 16 leases) 
of €68m (31 December 2022: net cash of 
€82m) and undrawn committed facilities 
of $260m. The undrawn facilities, together 
with strong cash generation, leaves us 
well placed to continue to execute on our 
M&A programme. 

Capital allocation
The Group continues be disciplined as it 
allocates capital to drive shareholder value 
creation. Its key priorities are to invest in 
driving organic growth, delivering value 
accretive M&A, whilst maintaining a strong 
balance sheet and delivering shareholder 
cash returns.

The Board is pleased to recommend a final 
dividend of 1.76p per share (2022: 1.60p) 
representing an increase of 10% on the 
2022 final dividend. Together with the 
interim dividend of 0.85p this will bring 
the total dividend to 2.61p (2022: 2.37p). 
This is in line with the Board's progressive 
dividend policy which seeks to reflect the 
Group's continued growth in earnings and 
strong cash generation, balanced with the 
need to retain the resources to fund growth 
opportunities, particularly M&A, in line with 
our strategy.

Payments will be made on 28 June 2024 
to shareholders on the register on 24 May 
2024 and the shares will go ex-dividend on 
23 May 2024. The final dividend payment 
will represent a total cost of approximately 
€1.6m of cash resources. Link Market 
Services Trustees Limited (Link) operates 
a Dividend Reinvestment Plan (DRIP) for 
the Group’s shareholders and instructions 
for shareholders on how to apply for the 
DRIP will be included in communications 
regarding the dividend, and any queries 
regarding the DRIP should be directed 
to Link.

Following the €15m of purchases for the 
Employee Benefit Trust in 2023, the Group 
intends to use its Employee Benefit Trust 
to undertake further market purchases of 
Company shares in H1 2024, amounting 
to an aggregate of up to €5m, in order to 
satisfy future exercises of LTIPs or stock 
options pursuant to relevant share plans, 
and may look to increase this amount 
during the year.

Guidance for 2024 
We continue to trade robustly across the 
Group in continuing tough markets and 
expect to deliver strong revenue and profit 
growth in 2024, driven by improving organic 
growth, recent M&A, and the maintenance 
of adjusted operating profit margins 
above 15% as we continue to manage our 
cost base and drive efficiencies across 
the Group.

Our organic growth expectations are 
unchanged, progressively improving from 
H2 23 levels as we move through the year 
and as the industry’s appetite for new 
content returns, as well as allowing time for 
the output from Hollywood to increase post 
the 2023 strikes. 

The adjusted Effective Tax rate for the 
full year is expected to be in line with 
2023 at around 22%. We continue to 
anticipate capex to be between 4.5-5% 
of annual revenues, as we continue to 
invest in the business, but we still expect 
a full year Adjusted Cash Conversion rate 
of around 80%. Net finance charges will 
fluctuate, depending on scale and timing 
of acquisition activity, but based on the 
current debt profile, we would expect 
the charge to be approximately €10m for 
the year.

Rob Kingston
Chief Financial Officer

Revenue

€780m

(2022: €691m)

Adjusted EBITDA

€158m

(2022: €147m)

Adjusted operating profit

€122m

(2022: €115m)

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information38

  Responsible business review

Imagine  
More. Positive
            Impact.

At Keywords, we pride ourselves on conducting business with responsibility 
by maintaining the highest ethical standards and integrity at every turn. We take 
our broader corporate duty seriously, mindful of our role in society and impact on 
the environment. Our large global team across 26 countries makes us extremely 
proud in upholding our core principles, while engaging colleagues, customers 
and communities.

Our priorities include:

People

Client

Page 39

Page 44

Planet

Governance

Page 42

Page 45

Community

Page 43

Highlights
During 2023, we made good progress 
on our priority areas, with highlights 
including: 

—  Broadened our Ambassador 

Programme with Women in Games  

— 

Increased our proportion of  
women in the workforce to 27%

—  More than doubled charitable 

donations matched through 
Keywords Cares fund

— 

Increased number of studios  
using renewable tariffs by 50% 
and progressed Sustainable 
Studios initiative

Keywords Studios plc

Annual Report and Accounts 2023

39

Our key priorities

—  Employee engagement

—  Diversity, equity, inclusion 

and belonging

—  Health and safety

—  Training and development

Link to UN SDGs

Good health and  
well-being:  
Ensure healthy lives and 
promote well-being for  
all at all ages

Gender equality:  
Achieve gender equality 
and empower all women 
and girls

Decent work and  
economic growth:  
Promote sustained, 
inclusive and sustainable 
economic growth, full and 
productive employment 
and decent work for all

Reduced inequalities:  
Reduce inequality within 
and among countries

People

Our talented, passionate, 
and dedicated employees 
are our most valuable asset.

As a diverse, multicultural, global organisation, we embrace 
uniqueness whilst collaborating across teams to deliver  
the best service for each project and client. In 2023,  
we focused on employee engagement, diversity, equity, 
inclusion and belonging (DEIB), health and safety, and 
training and development.

An average of 12,340 full-time employees made 
up our global team in 2023, balanced across the 
Americas, Europe and the Middle East, and Asia-
Pacific. We grew our average employee base by 11% 
during the year, by attracting talent organically and 
through acquisitions, ending 2023 at 13,017. We have 
continued to invest in HR systems and capabilities to 
support this expansion and extended our employee 
engagement initiatives to keep teams energised 
despite industry challenges. In 2023, we launched 
our Leadership Principles to the entire Group to 
reinforce our inclusive, entrepreneurial culture as we 
continue developing our industry-leading platform. 

Growth in average full-time 
employees

Employee Net Promoter 
Score (eNPS)

11%

(2022: 20%)

28

(2022: 30)

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information40

  Responsible business review     

C O N T I N U E D

On a more specific basis, in 2023 we 
conducted our first game breaks, where 
a pocket of employees spend time in an 
informal manner with the CEO, as part of 
his extensive engagement schedule with 
employees and studios across the world. 
The game breaks bring both new and 
experienced employees together with the 
CEO to discuss pertinent topics. 

We adapted our annual employee survey 
to solely include employees rather than our 
freelance network. This meant that we had 
a reduced number of respondents, and a 
dip in participation to 61% (2022: 79%). 

In our engagement survey we measure staff 
satisfaction with areas such as total rewards, 
team dynamics, development opportunities 
and well-being. In respect of eNPS, our 
score marginally dipped to 28 from 30, 
although this is still considered to be at 
the top end of “Good”. The lower result 
was primarily due to our Globalize division, 
which has experienced difficult trading 
conditions this year and has been subject to 
increased speculation around the impact of 
AI on the business, which naturally impacts 
on employee perspectives.

Key topics raised in the survey related 
to opportunities for professional 
growth and development as well as a 
desire for increased recognition and 
acknowledgment. To address these 
needs, we are launching educational 
and engagement campaigns to provide 
employees with the necessary knowledge 
and support.

We have also used shorter and more 
efficient pulse surveys throughout the year 
to make sure the data on eNPS and other 
important questions is fresh and relevant 
and have enhanced our use of our Microsoft 
Viva channel to target areas of focus. 

Training and development
We provide tailored training and 
development programmes across the 
Group to nurture our talented people. Most 
initiatives are embedded within specific 
studios and services to suit each discipline, 
and we partner with universities where 
relevant to support our leadership and skills 
programmes. We have also undertaken 
Group-wide training on DEIB as we seek 
to make sure that our language and 
behaviours build inclusion. 

We expanded Art Academies in India 
to include game development and ran 
transitional skills bootcamps globally to 
open more industry career paths. Our 
testing business’s “Level Up” programme 
enables ambitious testers to take on more 
responsibility and progress. Partnerships 
with institutes and professional bodies 
facilitate broader online and in-person 
management and skills training.

As part of our drive to ensure that our 
teams continue to remain at the forefront 
of the latest technological advancements, 
we have a number of training projects 
underway in different parts of the business. 
Within Create, as a research project, we are 
developing a game solely utilising AI tools to 
understand and then educate our teams on 

Our culture
Our talented, passionate and dedicated 
employees and collaborators drive 
our success through their skills and 
commitment. Our new Leadership 
Principles galvanise our humble, 
entrepreneurial culture by facilitating 
collaboration. We've already seen studios 
working together more on client projects, 
tangible proof of our One Keywords 
initiative bearing fruit.

We ran a broad campaign through 
the year to promote and embed the 
Leadership Principles, and saw excellent 
engagement across the Group. Bringing 
stories of where studios or employees had 
embodied a Principle brought the practical 
implementation to life.

Health and safety
We care deeply about our people’s health 
and well-being and provide safe work 
environments for all. Our leaders hold 
responsibility for health and safety in 
the workplace, and all employees help 
instil a positive safety culture to minimise 
accidents. No task is so urgent that 
compromising safety is permissible. We 
operate a range of in-office, hybrid, and 
remote work environments, with a flexible 
studio-led approach to provide the best 
balance of ensuring both employees’ 
and clients’ needs are met. We take a 
progressive, proactive approach to mental 
health and wellness so our people can 
thrive. Employees are encouraged to 
report threatening situations so we can 
protect well-being proactively. Expanding 
our employee assistance programme and 
building a Well-being Champions Network 
in the coming year will lay the foundation 
for future health initiatives.

Employee engagement
A key area of focus for the Group is 
to maintain consistent and high levels 
of employee engagement. We run a 
regular programme of well attended and 
interactive global townhalls led by senior 
management, and have created a Key 
Communicator network, consisting of 
around 200 managers, leaders and other 
key roles across the organisation. Our goal 
is to empower our Key Communicators by 
sharing knowledge about Group activities 
and use them as a conduit to enhance 
information flow among our teams. 

Keywords Studios plc

Annual Report and Accounts 2023

41

where the opportunities and limitations 
of technology lie. We are also in the 
process of establishing collaborations 
with technology partners to be able to 
provide our teams with early access to 
new products and to become subject 
matter experts, in much the same way as 
they currently master existing tools.  

In 2024, we are launching exciting 
Leadership Capability and Inclusive 
Leadership programmes to support 
managers in exemplifying our Leadership 
Principles launched in 2023.  

Great Place to Work 
We continue to work hard to make 
Keywords a great place to work, with 
our initiatives increasingly recognised. 
As an example of this, we are delighted 
that our d3t, Coconut Lizard, Electric 
Square, Indigo Pearl and Lively studios 
were included in GamesIndustry.biz’s 
2023 Best Places to Work Awards in the 
UK. Our hub in Poland was named as a 
“Friendly Workplace” by Manpower and 
our studio in Mexico has been awarded 
the Socially Responsible Company (SRC) 
badge. Keywords Studios Manila has 
recently been recertified as a Great 
Place to Work in the Philippines. We have 
also been recognised as a great partner, 
winning QA/Localisation Partner of the 
Year at the MCV Awards, Fire Without 
Smoke and The Trailer Farm won three 
out of five categories at the World Trailer 
of the Year awards between them, and 
SoundLab followed up last year’s Emmy 
award by winning an Oscar for Sound 
Design for their work on Pinocchio.

% women in the organisation 

27%

(2022: 26%)

% women in leadership roles 

34%

(Exco + Direct Reports - 2022: 33%)

Diversity, Equity, Inclusion and Belonging (DEIB)

During 2023 we continued our DEIB journey 
as we work towards diversity and inclusion 
by design. We aim to create a Keywords 
where colleagues can feel proud to belong, 
and DEIB principles are embedded in our 
everyday business.   

Our 2023 objectives were to build our 
infrastructure, expand our activities, and 
establish our three-year strategy, and we 
saw good progress across each of our 
core areas of focus including communities, 
learning and development, and data. 
During the year, we developed a DEIB data 
dashboard to allow real time tracking of 
indicators, which has allowed management 
and our teams to identify gaps and areas 
for improvement.  

We place significant emphasis on 
increasing gender diversity and, 
importantly, Keywords has continued 
its improving trend in the proportion of 
women across the Group from 25% in 2021, 
to 26% in 2022, and 27% in 2023. Currently, 
1% of colleagues are non-binary and 72% 
are men. Across our Group, Create has 
the lowest proportion of women, and 
Media and Entertainment the highest. At 
the more senior level, we were pleased 
to see a small increase in the percentage 
of women in senior management, rising 
from 33% to 34%. At the Board level, the 
percentage of women fell from 29% to 25% 
due to the appointment of Rob Kingston 
to the Board as CFO. Please see the 
Nominations Committee report on page 70 
for further details.

As part of our efforts to improve our 
diversity, we expanded our gender equity 
focused events to strong positive feedback, 
delivered a successful Keywords Women’s 
Summit, and continue to build our Women 
at Keywords Affinity group. A key project 
in this area is our partnership with Women 
in Games (WiG), where Keywords sponsors 
the Individual Ambassador programme. 
WiG events have had 13,000 registrations 
since 2020, and in 2023 we hosted booths 
at three WiG Careers Development and 
Networking Expos. These events and our 
Ambassador experiences are illustrative of 
the impact that the programme is having 
for women in the industry and in Keywords, 
with the global community of Ambassadors 
expanding by 31% to over 1,700 across 77 
countries through 2023.  

In addition to our Keywords WiG 
Ambassadors group growing each quarter, 
we have continued to strengthen our 
Keywords DEIB communities in 2023. 
Our Women at Keywords Affinity group 
has become global and the Keywords 
Collaborators team in Europe has seen a 
successful year, with representatives from 
each studio in Europe exchanging good 
practices and cross-studio support on 
DEIB, Corporate Social Responsibility, and 
Communications projects. 

It is well understood that the gaming 
industry attracts a larger proportion 
of neurodivergent people than other 
industries and so supporting neurodiversity 
inclusion is an important focus area for us. 
In 2023 we hosted several neurodiversity 
learning events and we have built a thriving 
neurodiversity affinity group – Brain Space 
- which is providing the opportunity for 
connection, support and exchange.  

We are still building awareness and 
understanding of DEIB across the Group, 
so that colleagues are equipped to 
practice inclusivity. In 2023 we expanded 
our DEIB learning programme, with 
courses on inclusive communication, 
psychological safety and accessibility. 
Trainings and inclusion calendar learning 
events have received strong positive 
feedback and for the first time in 2023 we 
have included dedicated DEIB sessions 
and inclusive leadership workshops 
within our management development 
training programmes, such as Compass 
in the Americas and the Game Changers 
Academy in Poland. 

We have now formalised our three-year 
DEIB strategy, outlining our vision for a 
more inclusive Keywords and our plan to 
achieve this. Our strategic priorities for 
2024 are based on input from communities 
and teams across the business, and what 
is required to progress our DEIB work. 
These include increasing visibility to drive 
engagement on, and participation in, DEIB 
activities and practices at all levels. We 
will also continue to educate, to achieve 
a common level of awareness and shared 
understanding of the value of diversity and 
the purpose of inclusion across Keywords, 
and lastly, we will augment guidance and 
support in DEIB for studios and service lines 
across the Group.

% women on the Board 

Link to UN SDGs

25%

(2022: 29%)

Keywords Studios plc

Gender equality:  
Achieve gender equality and empower all women and girls

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information42

  Responsible business review 

C O N T I N U E D

Planet

Whilst we are not a large emitter of 
greenhouse gases (GHG), we recognise 
our responsibility to minimise our 
impact on the planet as well as to 
respond to our stakeholder needs. 

In our efforts to minimise our impact on the planet, we are continuing 
to progress towards achieving our emission reduction targets. 

Sustainable Studios
In line with our established short-term 
plans, we continued to focus on the use 
of renewable energy and lowering energy 
consumption across the Group for emission 
reductions. This work is guided through 
our Sustainable Studios programme, which 
supports our studios in their efforts to 
minimise greenhouse gas emissions and 
reduce environmental impact. 

This has seen the overall number of studios 
that are on renewable energy tariffs globally 
grow by 50% to 24, from 16 in the previous 
year, and has brought a significant increase 
in avoided carbon emissions. 

Despite the increased number of studios on 
renewable tariffs, during the year, we saw 
a 21% increase in our Scope 1 & 2 emissions 
(market-based), due to both the growth 
of the business and number of locations, 
and changes in working patterns in certain 
locations as more employees worked from 
offices in locations with high emission 
factors, such as Poland. Our total energy 
consumption grew by 11%, lower than both 
our revenue and our headcount growth 
in the equivalent period, demonstrating 
the efficiencies we are beginning to see in 
the Group.

Whilst we are disappointed that our revenue 
intensity ratio has marginally increased 
during the year, we remain well set to 
achieve our longer-term target of reducing 
by 50% our direct carbon emission intensity 
ratio ahead of 2030 (tonnes of CO2e per 
revenue €m). 

More detailed information regarding our 
GHG emissions can be found on pages 
50 to 51. 

We recognise that much more will be 
needed in the longer term to achieve net 
zero emissions ahead of 2050, and we 
continue to enhance our systems and 
processes to allow better control of our 
overall carbon footprint.

Measuring and reporting
Another key area of focus has been our 
ability to measure and effectively impact 
our indirect, value chain emissions (Scope 
3). To this end, we continue the reporting 
of our Purchased Goods and Services 
emission calculations, having refined the 
methodology further, and have worked 
on trialling estimations for Business Travel 
and Employee Commuting/Work from 
Home covering the past two years. These 
categories will be added to the public 
disclosures once system-driven data 
collection is in place and will cater for 
sufficiently granular detailed information.

During the year, we have implemented and 
are currently in the process of deploying a 
new carbon accounting system, integrated 
in our global finance system. Starting from 
the 2024 reporting period, all data will be 
collected, analysed and reported through 
the new system module, greatly enhancing 
the quality and quantity of information at 
our disposal.

This enhanced granularity of data is 
an important element of the business' 
ambition to apply for Science Based 
Targets accreditation by the end of 2025. 
For the second year now we have chosen 
to disclose our environmental impact via 
CDP and continued to obtain a score which 
is on par with the peer and sector average. 

Our key priorities

—  Minimising environmental 

footprint

—  Sustainable Studios programme 

—  Sourcing of renewable energy 

Link to UN SDGs

Climate Action:
Take urgent action to 
combat climate change 
and its impacts

In 2023, the Group fully offset its 2022 
Scope 1 & 2 emissions across two projects. 
The Luangwa Community Forests project in 
Zambia conserves over one million hectares 
of forest in the Luangwa River’s undammed 
catchment area, providing a near 
continuous wildlife corridor between five 
national parks and working in unison with 
Community Resources Boards and Village 
Action Groups. We have also acquired and 
retired offsets relating to the Katingan 
Restoration and Conservation Project, 
Indonesia which protects and restores 
149,800 hectares of high conservation value 
ecosystems that would have otherwise 
been converted to fast-growing industrial 
timber plantations.

Number of studios powered 
by renewable energy

24

(2022: 16)

Keywords Studios plc

Annual Report and Accounts 2023

Community

At Keywords Studios, we encourage 
support of causes that are 
meaningful to our employees and 
business partners.

We support them to do this by donating time, 
services and financial resources. 

and physical health programmes. Many 
employees walked 60 kilometres in tribute 
to the 60 men lost every hour to suicide to 
promote awareness of this important topic. 
In total, Keywords Movember participants 
walked and ran 2,670 kilometres worldwide 
and participants more than doubled our 
2022 fundraising efforts with over €18,000 
donated to the cause.

Our advocacy initiatives were broad- 
ranging during the year, with the majority 
of efforts focused on inclusion, accessibility 
and supporting underrepresented 
communities. In collaboration with 
the International Game Developers 
Association Foundation, studios 
participated in its Virtual Exchange, a 
development programme for grantees from 
underrepresented communities worldwide. 
Thirty-three Keywords Mentors across 20 
studios and 10 different countries offered 
six weeks of mentorship in the 2023 Virtual 
Exchange. Subject Matter Experts from 
Director level to junior leadership were 
paired with grantees for the programme, 
to uplift, educate and empower the next 
generation of video game leaders.

Together with our 70+ studios across 26 
countries, in 2023, we set out the objective 
to align our core community efforts with 
three overarching causes on a corporate 
level, as sought by employees: Environment, 
Health, and Advocacy.

To ensure such social initiatives are 
impactful, Keywords offers a financial 
assistance scheme through the Keywords 
Cares donation matching programme 
where Keywords employees can choose 
a registered charity that is personally 
meaningful to them. In 2023, through the 
combined efforts of individual and team 
charitable efforts, and matches through 
Keywords Cares, we donated €88,600 to 
registered charities around the world, a 
material increase on the previous year.

Our key environmental initiative was a 
global initiative linked to our historic roots. 
It has been 25 years since the business was 
founded, and to celebrate this anniversary, 
Keywords partnered with One Tree Planted 
to plant 25,000 trees in 2023. These 
trees were planted across seven chosen 
locations near to where Keywords has 
studios in Ireland, Canada, Brazil, India, 
the Philippines, Romania, and Australia. 
The planted trees will contribute toward 
forest fire recovery, resistance against 
climate change, and supply food and 
socioeconomic sustenance.

In terms of health, the Group supported 
a range of initiatives, including focused 
efforts on a global campaign in support 
of Movember. Teams from eight different 
countries, as well as individual participants, 
spent a month fundraising, growing 
moustaches, and taking part in fitness 
challenges to benefit men's mental 

43

Our key priorities

 — Encouraging and enabling 
support for good causes

 — Aligning initiatives across 

core areas 

 — Broadening involvement 

across the Group

Link to UN SDGs

Good health and  
well-being:    
Ensure healthy lives and 
promote well-being for all 
at all ages

Gender equality:
Achieve gender equality 
and empower all women 
and girls

Reduced inequalities: 
Reduce inequality within 
and among countries

Contributed to charity

€88,600

2023

2022

2021

2020

2019

€26,500

€45,600

€46,000

€29,000

€88,600

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information44

  Responsible business review 

C O N T I N U E D

Client

Our clients and their projects 
are at the heart of everything 
we do at Keywords.

We are focused on continually deepening our engagement 
and enhancing the experience of our clients. We always seek 
to better understand their needs so that we can fully meet 
expectations for each and every project.

We have a broad client list of over 1,000 
companies and due to the strength and 
breadth of our offering we are a trusted 
partner to almost all of the top global 
games publishers and developers. These 
companies rightfully demand the highest 
levels of service and confidentiality from us 
and we are set up to deliver that.

During 2023, we continued to enhance our 
client solutions teams across our divisions, 
introducing new roles to enable our clients 
to navigate and access the Keywords 
offerings as seamlessly as possible. We 
have introduced a range of new services, 
including Accessibility testing and Trust and 
Safety, and are creating a post-production 
technology platform covering testing, 
localization and customer engagement 
that we believe with provide a competitive 
advantage and real value for clients.

During the year, we saw an increase in 
concentration of revenues from our top 
customers due to recent M&A activity in the 
sector, with our Top 5 clients accounting 
for 30.8% (2022: 30.1%) of the Group's 
revenues. Importantly, revenues from our 
Top 25 clients increased at a faster rate 
than the rest of the Group, demonstrating 
early signs of the benefits of our strategic 
partnering approach. 

During the year, we continued to look to 
move our relationships with customers 
from a tactical to a strategic one, and are 
increasingly getting better access to the 
CXO suites at our clients. Whilst no longer 
the key measure of success, we have 150 
customers using three or more services, 
in line with 2022.

Our Top 25 clients take an average of six of 
our services and over 75% take five or more 
and we are focused on both broadening 
our penetration and increasing our share of 
wallet in the services we provide. 

We also undertook our third voice of 
customer survey. This survey delivered a 
reduced overall customer NPS of 29, which 
is at the upper end of good. We believe 
the reduction is due to the pressures being 
experienced within the industry, and more 
specifically within the Globalize segment of 
the market, where the largest proportion 
of clients participate. Pleasingly, clients 
continued to highlight that quality was the 
leading reason for choosing Keywords.

Information security
Keywords' Information Security and Privacy 
department has effectively managed twice 
the number of security events compared 
to the previous year. This improvement is 
a direct result of our focused investments 
in information security infrastructure. 
Continual improvements have been made 
to our security controls, aiming to align 
with, and in many instances surpass, client 
expectations in terms of data security 
and privacy.

Central to our information security strategy 
is the protection of our clients' Intellectual 
Property and Personal Information. Our 
Privacy & Security programme is rigorously 
tailored to uphold these priorities. Aligning 
with this commitment to data protection, 
we have significantly invested in our 
privacy programme. This initiative is aimed 
at ensuring the long-term safeguarding 
of Personal Information for both clients 
and employees.

Our key priorities

—  Pursuing strategic partnerships 

— 

Innovative client solutions

— 

Information and cybersecurity

Link to UN SDGs

Decent work and  
economic growth:  
Promote sustained, 
inclusive and sustainable 
economic growth, full and 
productive employment 
and decent work for all

Industry, innovation  
and infrastructure:
Build resilient 
infrastructure, promote 
inclusive and sustainable 
industrialisation and 
foster innovation

Alongside our commitment to security, we 
have sustained our efforts in maintaining 
and pursuing certifications such as ISO 
27001, Trusted Partner Network (TPN), 
Supplier Security and Privacy Assurance 
(SSPA), Payment Card Industry Data 
Security Standard (PCI-DSS), System and 
Organization Controls 2 (SOC-2), and Netflix 
Post Partner Program (NP3).

The progress and updates in our 
information security practices are regularly 
presented to the Audit Committee, 
ensuring continuous oversight and strategic 
guidance. Our approach to information 
security and privacy is not only about 
safeguarding our studios but also about 
maintaining a resilient and trustworthy 
framework for our clients and stakeholders. 

Net Promoter Score (NPS)

29

(2022: 37)

Keywords Studios plc

Annual Report and Accounts 2023

45

Governance

Setting the highest standards of 
positive behaviour, honesty and 
integrity underpins everything we do.

Our Code of Business Conduct (the Code) provides the 
backbone for the way we conduct business, underpinned by 
our Leadership Principles and aligned with the expectations 
of our key stakeholders.

Business ethics
The Code was refreshed in 2023 following 
the rollout of our Leadership Principles and 
sets the highest standards of behaviour 
when interacting with internal and 
external stakeholders.

Corporate governance
We recognise the value of good corporate 
governance in every part of the business 
and, whilst we have adopted the Quoted 
Companies Alliance Corporate Governance 
Code (QCA Code), which is appropriate for 
the size and maturity of our business, we 
meet the provisions of the UK Corporate 
Governance Code where possible and 
appropriate. Following an update to the 
QCA Code during the year, the Board 
reviewed its compliance and is satisfied that 
it continues to comply in full with all the 
provisions of the QCA Code. A summary of 
the ways in which the Company complies 
with the QCA Code is provided on page 67.

The Board takes seriously its responsibility 
to engage with key stakeholder groups 
and take account of their interests when 
making key decisions. Further detail of our 
key stakeholder groups and the Board’s 
engagement with them is provided on 
pages 52 and 53.

Whistleblowing
The Group is committed to the highest levels 
of integrity and accountability and fosters 
an environment where employees feel 
confident and supported by the Group in 
speaking up and shining a light on unethical 
behaviour. Our whistleblowing portal 
allows colleagues and third parties to raise 
concerns about possible financial or other 
irregularities, anonymously should they wish 
to. Further details are provided on page 74.

Human rights
At Keywords, we do not tolerate any 
form of modern slavery or human 
trafficking in any part of our business. 
Our annual Modern Slavery Statement 
is published on the Group's website. We 
operate to international standards and 
principles, including the International 
Bill of Human Rights, the UN’s Guiding 
Principles on Business and Human Rights, 
the International Labour Organization’s 
Declaration on Fundamental Principles and 
Rights at Work and the Children’s Rights 
and Business Principles. 

The Group continues to make all reasonable 
endeavours to ensure all employees and 
suppliers are not subject to any form of 
forced, compulsory/bonded labour or 
human trafficking through our Supplier 
Code of Conduct, which is also available to 
view on the Group’s website.

Data privacy
Keywords is committed to processing 
data in accordance with its responsibilities 
under applicable data protection legislation, 
and has created the Keywords Privacy 
Framework, based on the General Data 
Protection Regulation (GDPR). This 
framework is constantly updated to take 
into account other applicable privacy 
regulations. We regard the lawful and 
correct processing of personal information 
by the Group as very important to our 
successful operations and for maintaining 
confidence between our clients 
and ourselves.

Our key priorities

—  Corporate governance 

and compliance

—  Modern slavery

—  Tax compliance

—  Human rights

Link to UN SDGs

Decent work and  
economic growth:  
Promote sustained, 
inclusive and sustainable 
economic growth, full and 
productive employment 
and decent work for all

Industry, innovation  
and infrastructure:
Build resilient 
infrastructure, promote 
inclusive and sustainable 
industrialisation and 
foster innovation

M&A
We are an acquisitive business and 
apply strict financial and non-financial 
criteria to investment decisions, and the 
Board receives a detailed acquisition 
report to support balanced and well-
informed decision-making. As part of a 
thorough pre-acquisition due diligence 
process, we conduct a review of the 
diversity, equity, inclusion and belonging, 
environmental and culture characteristics 
and initiatives of acquisition targets. We 
operate a comprehensive integration 
process post-acquisition, formalised by 
an agreed integration plan tailored to 
the relevant business designed to ensure 
seamless integration.

Tax governance
The Group takes a balanced approach 
to the management of its tax affairs and 
has a tax policy which is approved by the 
Board. Our overall strategy is to meet our 
tax obligations and ensure that long-
term shareholder returns are responsibly 
optimised by structuring our business and 
transactions in a tax efficient manner, whilst 
taking into account reputational factors. Tax 
risks are regularly reviewed by the Board 
and the Audit Committee.

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information46

  Task Force on Climate-related Financial Disclosures report (TCFD)

This report sets out Keywords’ climate-
related financial disclosures, current 
approach and future commitments. 
The Group confirms its compliance 
with the requirement of The Companies 
(Strategic Report) (Climate-related 
Financial Disclosures) Regulations 2022 
and the Task Force on Climate-related 
Financial Disclosures (TCFD). 

We have carried out a considerable 
work programme during 2023 to better 
understand the climate-related risks and 
opportunities that could impact our business, 
as well as the resilience of our strategy 
under different climate scenarios. This has 
been overseen by the ESG Management 

Committee with regular updates provided 
to the Board's ESG Committee. At the same 
time, we have worked towards further 
integrating climate change into our overall 
risk management processes. 

Following this work, as disclosed in more 
detail in the following sections, we have 
provided disclosures consistent with all 11 of 
TCFD’s recommended disclosures. We will 
continue to improve our disclosures over 
time and recognise that we have further 
work to do to meet best practice. In 2024 
we intend to broaden the proportion of the 
Group covered by scenario analysis and 
extend our Scope 3 disclosures to other 
categories. In future years, we intend to 

create a detailed net zero transition plan 
to support our ambitions, and intend to 
submit this plan to the Science Based 
Target initiative.

Governance 
Keywords has continued to evolve 
and formalise its approach to its ESG 
governance and oversight, including climate 
change. The Board oversees our Group-
wide ESG strategy, with support from 
the ESG Committee, formed in 2021 and 
chaired by Georges Fornay. Further details 
of the ESG Committee can be found on 
pages 90 to 91. 

TCFD recommended disclosures

Cross reference

Governance
Disclose the organisation’s governance around climate-related issues and opportunities.

(a)  Describe the Board’s oversight of climate-related risks and opportunities.

Pages 46-47

(b)  Describe management’s role in assessing and managing climate-related risks and opportunities.

Page 47

Strategy
Disclose the actual and potential impacts of climate-related risks and opportunities on the organisation’s business, strategy and financial 
planning where such information is material.

(a) 

 Describe the climate-related risks and opportunities the organisation has identified over the short, medium and 
long term.

Pages 47-48

(b)   Describe the impact of climate-related risks and opportunities on the organisation’s business strategy and 

Pages 47-48

financial planning.

(c)   Describe the resilience of the organisation’s strategy, taking into consideration different climate-related 

Pages 47-48

scenarios, including a two degrees or lower scenario.

Risk management
Disclose how the organisation identifies, assesses and manages climate-related risks.

(a)  Describe the organisation’s processes for identifying and assessing climate-related risks.

(b)  Describe the organisation’s process for managing climate-related risks.

Pages 48-49

Pages 48-49

(c)   Describe how processes for identifying and managing climate-related risks are integrated into the organisation’s 

Page 49

overall risk management.

Metrics and Targets
Disclose the metrics used to assess and manage relevant climate-related risks and opportunities where such information is material.

(a) 

 Disclose the metrics used to assess and manage relevant climate-related risks and opportunities in line with its 
strategy and risk management process.

Pages 49-51

(b)  Disclose Scope 1, Scope 2 and if appropriate Scope 3 greenhouse gas (GHG) emissions, and the related risks.

Page 50

(c)   Describe the targets used by the organisation to manage climate-related risks and opportunities and 

Page 51

performance against targets.

Keywords Studios plc

Annual Report and Accounts 2023

47

During the year, the Committee received 
regular updates on progress across a range 
of ESG KPIs, including climate, and a deep 
dive on environmental progress. In addition 
to this, the Audit Committee is responsible 
for reviewing and monitoring the Group’s 
overall risk profile and management of risk, 
including climate-related risks, and the 
effectiveness of internal controls. 

The Audit Committee receives regular 
updates on the risk register, with a deep 
dive conducted annually. In the past year, 
environmental risk, which was previously 
monitored as an emerging risk, was 
effectively embedded across our principal 
risks, reflecting the potentially broad impact 
of climate change on human, operational, 
regulatory and reputational matters. 
Mitigating actions were set to address those 
risks and will be monitored by the Audit 
Committee going forward.

The Group formed an ESG Management 
Committee in 2021, led by the Chief 
Operating Officer, which meets regularly 
to drive progress across our ESG initiatives. 
The Committee is composed of the relevant 
functional leads for each of the pillars of the 
ESG strategy, including finance, who provide 
regular progress reports and delivery 
against internal ESG targets and initiatives. 
The outcomes from the ESG Management 
Committee meetings are fed back to the 
Board's ESG Committee.

Across Keywords, responsibility for 
the oversight of climate-related risk 
management and the implementation of 
the Group’s Environmental Policy is shared 
between the finance and shared service 
functions. The Risk and Compliance 
Committee (RCC), which reports into 
the Audit Committee, is responsible for 
approving the Environmental Policy with 

local studios empowered to manage 
their climate-related risks relevant to 
their location. The RCC is supported in 
its work by the Internal Audit function, 
which assesses Group significant risk, 
the effectiveness of risk management and 
internal controls, and reports on principal 
and emerging risks to the Audit Committee. 
The Internal Audit function has a direct 
reporting line to the Audit Committee Chair.

For further details of our approach to risk 
management, refer to pages 54 to 60. 
Our key climate-related organisational 
governance structures and their roles are 
summarised below:

The Board
Oversees Group-wide business and ESG strategy

Board Committees

The ESG Committee assists the Board with oversight and tracking of the Group's ESG plans and strategy, including climate. 
The Audit Committee is responsible for reviewing and monitoring the overall Group risk profile.

ESG Management 
Committee
Led by the COO, the Committee 
reviews and guides the Group's 
progress against ESG strategy and 
KPIs, including emissions tracking and 
reduction plans.

Risk and Compliance 
Committee
Responsible for reviewing and 
approving Group-wide policies, 
including the Environmental Policy, 
and assessing risks.

Internal Audit
Reporting to the CFO and Audit Chair 
and supporting the Audit Committee 
on principal and emerging risks. 
Assesses the effectiveness of risk 
management and internal controls.

Operations
Finance and Shared Services oversee the implementation of initiatives across the Group's operations to minimise emissions, 
and manage reporting against client GHG obligations.

Strategy
Our strategy is to grow organically as well 
as by expanding our footprint and services 
through acquisition in order to do more with 
our clients. As a service provider, we have a 
relatively small carbon footprint compared 
to other “harder to abate” sectors but 
Keywords is playing its part in minimising 
its impact on the environment, and we 
have made good progress on reducing our 
emissions intensity over the past few years. 
The Board, supported by the CEO, COO 
and CFO, and other senior leaders, ensures 

that sustainability is an important part of 
our strategy and through the Board’s ESG 
Committee has received regular updates 
on our sustainability initiatives and our 
TCFD reporting.

Climate-related risks considered to be 
significant are reviewed by the Board’s 
Audit Committee, with regular updates 
provided to the full Board. All material risks 
are considered as part of our business 
strategy development and financial 
planning. Currently, we do not believe 
that climate-related issues have had an 

impact on our financial performance or 
position, nor do we expect them to in the 
foreseeable future. 

As part of our ongoing process to expand 
our understanding of potential climate-
related risks and their impacts, this year, 
Keywords conducted its first climate-related 
scenario assessment to both identify risks 
that could impact the Group’s operations 
and future strategy, as well as to understand 
how each of these could develop under 
different climate projections.

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information48

  Task Force on Climate-related Financial Disclosures report (TCFD) 

C O N T I N U E D

To conduct this review, we engaged an external specialist to develop climate-risk profiles for a number of our key operating locations. These 
locations were selected based on their significant current and expected future contribution to Group revenue and their geography, in addition 
to representing a number of different Divisions. We further intend to utilise the results of this assessment as a set of indicators for other similar 
locations. The assessment focused on reviewing potential physical and transitional risks occurring under the current global warming trajectory, 
and identifying which of these were likely to impact Keywords’ operations. Risks were identified using a number of projections, including: the 
International Energy Agency’s (IEAs) Stated Policies Scenario (STEPs); the Fifth Assessment Report of the Intergovernmental Panel on Climate 
Change (IPCC); and the SSP projections from the World Bank, in addition to a variety of local climate models. These projections were chosen as 
they are recognised as global benchmarks. These risks were then further considered under both a lower-carbon scenario in line with the Net 
Zero Emissions by 2050 (NZE) target, and a higher-carbon scenario assuming a business-as-usual future.

Summary of our key climate-related risks and opportunities

Risk description

Risk type

Time period

Potential impact

Mitigating actions

s Lack of 
k
s
i
R

compliance with 
increasing regulatory 
standards and 
client requirements 

l

a
n
o
i
t
i
s
n
a
r
T

Concerned or negative 
perceptions from 
stakeholders that we 
have not responded 
appropriately to 
climate change

Cost of securing 
reliable energy supply 
to studios and/or 
carbon pricing/taxes

s Sudden business 
k
s
i
R

interruptions from 
environmental disasters

l

a
c
i
s
y
h
P

Policy & Legal/ 
Reputational

Reputational

Market/Policy & 
Legal

Acute/chronic

Increased costs due to additional 
reporting requirements, or 
mandatory reductions in carbon 
emissions. Failure to comply with 
this risk, which is relatively low, 
could result in possible regulatory 
fines, loss of business and 
damage to our reputation.

Increased turnover of staff and 
challenges in attracting new talent 
or new business from clients 
could lead to increased operating 
costs and lower revenues.

Risk of energy shortages or rising 
prices in different jurisdictions, 
with potential for carbon taxes 
to be implemented or increased 
which will lead to higher 
operating costs.

Good governance structures in 
place to manage sustainability, 
including the effects of climate 
change on our business. We 
continually monitor the regulatory 
and legal environment and take 
external advice as required. 
Regular dialogue with key clients 
around their climate requirements.

Group has launched its Sustainable 
Studios plan to reduce emissions, 
increased GHG reporting and 
offsets Scope 1 & 2 emissions. 
Intend to set Science Based 
Targets in coming years.

Energy costs are a small 
proportion of overall costs, but 
the Group is moving to energy-
efficient premises and its reducing 
footprint where possible.

Inability to operate from certain 
business premises, or employees 
unable to perform their roles due 
to climatic conditions.

Business is set up to operate 
remotely and given the scale can 
re-allocate work across the Group 
if required.

Market

n
o
i
t
i
s
n
a
r
T

y Keeping up with 
social change

t
i
n
u
t
r
o
p
p
O

Companies with a leading 
response to climate change could 
attract new customers, investors 
and employees.

We are raising the profile of our 
Sustainable Studios programme 
internally, and are increasingly 
proactive with clients about our 
sustainability initiatives. We are 
also aiming to improve our ESG 
rating agency profile, as well as 
our CDP score. 

Short term (0-2 years)

Medium term (3-7 years)

Long term (8-25 years)

Physical risk analysis
The assessment reviewed a number of physical risks, including heat stress, flooding and wildfires. The risk profiles varied significantly for each 
of the three regions assessed. However, in all three locations, it was noted that the majority of the physical risks would likely have a greater 
impact on our employees and communities than on our own facilities and operations.

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
 
 
 
 
 
49

The key risk identified for employees 
stemmed from greater heat stress across 
all three regions, presenting a growing 
threat to health. In addition, higher 
temperatures are likely to drive more 
frequent temperature inversions that can 
trap pollutants such as ozone and fine 
particulate pollution close to the ground, 
where they can reach dangerous levels. This 
is of particular concern given the majority of 
our largest studio locations are within dense 
urban areas.

Whilst less at direct risk from heat stress, 
several studio locations were identified 
as being at risk from flooding, particularly 
as tidelines rise in the longer term. This 
presents the danger of loss of access to our 
facilities, as well as damage to the hardware 
and servers within them. This could disrupt 
our ability to continue operations even on 
a remote-working basis if employees lost 
server-based files and systems.

The finalised risk profiles were then 
presented to a cross-function working 
group, consisting of representatives from 
finance, shared services and operations. 
This group further assessed the potential 
impacts identified, their materiality to 
the wider organisation, and the potential 
response to be undertaken should these 
risks eventuate. It was determined that none 
of the physical impacts identified present a 
material risk, based on the Group’s existing 
materiality threshold, under any of the 
scenarios assessed.

This determination was primarily based 
on our ability to rapidly switch operations 
both to remote working and between 
studios, should a region be impacted. 
Relocating operations is already factored 
into our business continuity plans, which 
are reviewed regularly, and would be 
implemented in the event of an adverse 
climate-related event. Whilst there is the 
potential for some loss of on-site hardware, 
this would incur little disruption to day-to-
day operations. To ensure any disruption is 
minimised, we are also reviewing the use of 
cloud-based servers to reduce the potential 
impact stemming from damage to any 
physical studio location.

Transitional risk analysis
The transitional risk review placed particular 
focus on energy markets due to the integral 
role that access to renewables will play 
in our transition to net zero. Additional 
transitional risks relating to regulatory and 
supply chain impacts were also considered. 
None of these potential risks were 
considered to be material following review 
by the cross-function working group.

The area presenting the greatest risk to the 
Group continues to be client requirements, 
as has been identified in previous years. The 
increasing market concentration within the 
video games industry means that failure 
to meet specific client requirements could 
lead to significant impacts on our revenue 
if contracts were to be suspended. We are 
continuing to cooperate with our clients 
in support of their climate ambitions to 
ensure this risk is minimised and as part of 
this response, we are developing our own 
transition strategy. This will be a Group-wide 
plan to coordinate our existing Sustainable 
Studios initiative with set milestones to our 
net zero target. Demonstrating our climate 
progress may also present an opportunity 
with larger clients, as competitors may 
not be able to demonstrate similar 
advancement, and this could support 
us being embedded as a key supplier. 
Client requirements were not projected to 
change dramatically under the different 
climate scenarios.

Keywords recognises the limitations of any 
scenario assessment and will continue to 
review its findings as part of our ongoing 
risk management process. Potential risks 
will be analysed regularly to assess that our 
materiality position remains correct. For 
those risks not identified as material, we will 
still endeavour to develop and implement 
mitigations to minimise their impacts 
both on our own operations and on our 
employees. We will also be looking to roll 
out this process across the wider Group in 
the coming years as part of our continual 
risk identification procedures.

Risk management
As the risks from climate change emerge 
and develop, they are subject to the Group’s 
standard risk management framework 
and shall continue to be monitored 
closely. Following on from our scenario 
assessment, we will continue to identify 
and analyse emerging climate-related 
risks and opportunities in conjunction with 
our risk management functions, such as 
Internal Audit and the Risk and Compliance 
Committee. Identified risks and their 
potential impacts are assessed for their 
materiality in line with our standard risk 
management framework. Material risks 
are prioritised based on their likelihood 
of occurrence and the severity of their 
potential impacts. Please refer to the 
Principal Risks and Uncertainties section 
on pages 54 to 60 for more information.

We will also continue to engage with 
external specialists to support our internal 
functions through scenario assessments 
and the development of risk responses. 

This includes the building of our net zero 
transition strategy, and our alignment 
with emerging reporting standards 
and regulations.

All material risks are subject to our standard 
risk management processes, which has 
evolved to a three lines of defence model, 
and our Internal Audit Policy. These 
outline our risk prevention and mitigation 
procedures and guidelines. Mitigations for 
climate-related risks are often developed 
at the local level, with support from 
Group functions, in recognition of the 
unique challenges that each region will 
face. Oversight of the climate-related risk 
management process remains with the 
risk functions, including the Management 
Risk and Compliance Committee and the 
Board’s Audit Committee.

Metrics and targets
In line with the Streamlined Energy and 
Carbon Reporting (SECR) disclosure, 
Keywords undertook its fourth formal 
review of the Group’s global energy usage, 
resulting in the identification, assessment 
and measurement of our energy and 
GHG emissions.

In keeping with previous years, we have 
used the GHG Protocol Corporate 
Accounting and Reporting standard (revised 
edition) and emission factors from the UK 
Government’s GHG Conversion Factors for 
Company Reporting 2023 and International 
Energy Agency (IEA) conversion factors 
for non-UK electricity to calculate our 
disclosures. As well as absolute emissions 
figures, the information is presented as an 
intensity ratio against Scope 1 and Scope 2 
emissions once market-based deductions 
have been accounted for, against both 
employee numbers and our revenue in €m. 
These figures were calculated from data 
available from regional offices across the 
Group. Where direct consumption data was 
not available, data has been extrapolated 
in line with GHG Protocol allowances. In 
order to ensure the robustness of our data 
and streamline our reporting procedures, 
in 2023 we began the implementation of a 
tailored sustainability reporting platform.

We continue to report on Scope 3 – 
Category 3: Well-to-Tank emissions 
(WTT) related to the combustion of fuels 
and operation of facilities related to our 
Scope 1 and Transmission & Distribution 
emissions (T&D) in relation to the purchase 
of electricity related to Scope 2. In addition, 
we have continued to collect data around 
our Scope 3 – Category 1: Purchased goods 
and services, and this year have included 
Category 2: Capital goods.

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  Task Force on Climate-related Financial Disclosures report (TCFD) 

C O N T I N U E D

GHG emissions data

Tonnes of CO2e

Scope 1 – Combustion of fuels and operation 
of facilities

Scope 2 – Emissions from purchase of electricity, 
heat, steam, and cooling purchased for own use

Total Scope 1 and Scope 2 emissions  
(Location-based)

2023*

2022*

2021*

2020*

UK and 
offshore

Global

UK and 
offshore

Global

UK and 
offshore

 Global

UK and 
offshore

6

294

218

5,181

8

277

239

4,021

4

188

201

3,401

0

171

 Global

244

3,729

300

5,399

247

4,298

192

3,602

171

3,973

Scope 2 Market-based emissions reduction

(201)

(513)

Total Scope 1 and Scope 2 emissions  
(Market-based)

99

4,886

(76)

171

(272)

4,026

(11)

181

(70)

3,532

26

471

23

379

17

290

–

171

15

(23)

3,950

317

Scope 3 – Category 3: Well-to-Tank (WTT) related 
to Scope 1 and Transmission & Distribution (T&D) 
related to Scope 2

Scope 3 – Category 3 Market-based emissions 
reductions

Total – Scope 3: Category 3 (Market-based)

Total – Scope 1, 2 and Scope 3: Category 3 
(Market-based)

(17)

(34)

(7)

(18)

(1)

(5)

(0)

(2)

9

437

108

5,323

16

187

361

4,387

16

197

285

3,817

15

186

315

4,265

*Reporting year end is 30 September. Data in italics has been restated from previous years' reporting due to more accurate information being available and changes 
in the updated IEA factors.

Scope 1 – Includes emissions from the combustion of fuels and the operation of our facilities.

Scope 2 – Our Scope 2 emissions are derived from the purchase of electricity. This has been split between Location- and Market-based to account for those 
operations switching to green and renewable tariffs. 

Scope 3 – Our Scope 3 reporting includes emissions in relation to our operations, Transmission & Distribution, and Well-to-Tank. Changes to previous years' reporting 
are as a result of changes in the updated IEA factors.

In 2023, our global Scope 1 and 2 emissions (Location-based) were 5,399 tonnes CO2e, representing an increase of 26% on the prior year.  UK 
emissions accounted for 300 tonnes of CO2e, 21% higher than the previous year, and representing 6% of global emissions.

Following on from our initial reporting in 2022, we are continuing to use a spend-based method to calculate our Scope 3 – Category 1: 
Purchased goods and services emissions in line with the US Supply Chain GHG Emission Factors for US Commodities and Industries, and in 
2023 have expanded this to cover Scope 3 – Category 2: Capital goods. This area of reporting requires assumptions and estimations to be 
taken where financial data did not accurately align with the factors available, but we continue to work on improving its accuracy.

Our Global Scope 3 – Category 1: Purchased goods and services and Global Scope 3 - Category 2: Capital goods emissions are set out below:

Tonnes of CO2e

Scope 3 – Category 1: Purchased goods and services

Scope 3 – Category 2: Capital goods

*Reporting year end is 30 September. 

2023*

7,375

1,397

2022*

5,857

717

Scope 3 – Category 1 emissions for 2022 have been restated following updates to the US Supply Chain GHG Emissions Factors, in addition to the removal of capital 
expenditure that had been included in this category previously.

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51

2023*

2022*

2021*

2020*

UK and 
offshore

34

Global

1,162

UK and 
offshore

Global

UK and 
offshore

 Global

UK and 
offshore

 Global

43

1,471

21

1,061

2

1,307

Energy consumption (MWh) 

Energy consumption (MWh)

Scope 1 – Energy consumption from the 
combustion of fuels and operation of facilities

Scope 2 – Energy consumption from purchase of 
electricity, heat, steam, and cooling purchased 
for own use 

Total Energy consumption

1,452

14,546

1,277

13,085

1,418

13,384

1,234

11,614

884

905

9,812

10,873

735

737

10,289

11,596

*Reporting year end is 30 September. Data in italics has been restated from previous years' reporting due to more accurate information being available

Total energy consumption includes all activities for which the Group is responsible, as Scope 1 and 2. 

The energy consumption is calculated using electricity purchased (kWh) and fuel volumes converted to kWh using the UK Government GHG Conversion Factors for 
Company Reporting, presented in MWh. 

In 2023, our global energy consumption was 14,546 MWh, with the UK representing 10% of our global energy consumption. In 2022, the UK 
also represented 10% of our global energy consumption of 13,085 MWh.

Intensity ratio (tonnes of CO2e per unit)

Ratio of Scope 1 & 2 emissions to employees

Ratio of Scope 1 & 2 emissions to revenue (€m)

Index of Scope 1 & 2 emissions to revenue (€m) 
relative to baseline year

2023*

0.40

6.38

58.60

2022*

0.38

6.26

57.55

2021*

0.39

7.47

68.64

2020*

0.48

10.88

100

*Reporting year end is 30 September. Data in italics has been restated from previous years' reporting due to more accurate information being available.

The intensity metric is calculated using Market-based emissions.

The baseline used for the intensity reduction target is 2020. The Group may choose to restate the baseline in future depending on acquisitions and if more accurate 
information becomes available.

Revenue and employee numbers adjusted to align to the emissions reporting period from 1 October through to the 30 September of each year.

In 2023 our revenue intensity regressed slightly, although still remains 41% down on our 2020 baseline. As such we remain well on track 
to achieve our objective of a 50% reduction in our emissions to revenue (€m) index ahead of 2030. It should be noted that despite the 
slight increase in revenue intensity, due to a 21% increase in Scope 1 & 2 emissions (market-based), the underlying increase in total energy 
consumption for the period has been kept at 11%, below the corresponding revenue growth for the year. The primary difference between the 
rate of consumption and emissions is due to growth in Poland, where we now have a large number of employees, who primarily work from the 
office, and there are high emission factors, due to the grid composition. During the year, we also transitioned our Sperasoft operations out of 
Russia, running dual offices in multiple locations for much of the year, leading to higher consumption. Whilst the new locations are in highly 
energy efficient premises, the countries generally have much higher emission factors compared to Russia due to the energy source mix. In 
general, the 2023 IEA emission factors have slightly worsened on average across the Group’s footprint compared to 2022.

Developments in our Sustainable Studios initiative remain focused on driving our environmental commitment forwards and have helped to 
improve the levels of energy efficiency previously established. In 2023, eight more studios have been able to transition to renewable energy 
sources and green tariffs, and we were pleased to see the amount of emissions offset through renewable energy consumption grow by 89%, 
with a 164% increase in the UK market. We aim to continue to develop our practices by identifying practical changes that we can implement 
and measure, supporting transformation at the local studio level and thus helping us deliver our long-term ambition to reach net zero carbon 
emissions well ahead of the UK Government’s target of 2050.

In addition to our intensity targets and development of our transition plan, the Group will review whether further KPIs are required to 
effectively respond to our identified climate risks.

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52

  Section 172 (1) statement

We have set out below a summary of our key stakeholder groups, how the Board engages with them, 
and how their interests relate to our strategic priorities and how we deliver value for them. We also 
provide examples of three key strategic decisions made by the Board and how stakeholder interests 
were considered as part of decision-making.

Key stakeholders

Investors

Clients

Equity investors and lenders

Top 25 and other publishers and developers

Link to strategic priorities: 

Link to strategic priorities: 

Direct engagement:

Direct engagement:

Direct engagement:

—  Roadshows for direct 

interaction with existing 
and new investors

—  Fireside chat on 
AI to address key 
investor queries

—  AGM to connect with 

—  Semi-annual meetings 

Information flowing to the Board:
all shareholders

between key lenders and 
senior managers

—  Ad hoc meetings with 

top investors on specific 
topics of interest

—  Shareholder consultations 
on remuneration matters

—  Annual net promoter 
score survey for 
our clients' view of 
our business

—  Attendance at industry 
events to connect with 
existing and new clients 
and partners

—  Strategic partnership 

—  Informal meetings 

meetings to build long-
term relationships

between executives 
to discuss industry 
trends and strategic 
opportunities

Information flowing to the Board:

Information flowing to the Board:

—  Performance information 
provided to Directors

—  Investor relations market 
updates and feedback 
reports

—  Proxy ratings and reports, 
including feedback from 
engagements

—  Detailed summaries 
from Remuneration 
Policy meetings

—  Net Promoter Scores 

—  Feedback reports from 

obtained from client base

client meetings

—  Deep dives on top clients 
at each Board meeting

—  Reports on information 
and cybersecurity and 
service delivery

Principal decisions

Managing dilution
In March 2023, we announced the commencement of a market 
purchase programme of Keywords' shares amounting to an 
aggregate of up to €5m, which was extended in June 2023 up to an 
aggregate value of €15m. These purchases were made on behalf of 
the Keywords Studios Employee Benefit Trust (EBT), by the trustees 
of the EBT, and all of the purchased shares will be used to satisfy 
future exercises of LTIPs, RSUs or stock options pursuant to the 
relevant Keywords’ share plan.

The Board was mindful of the interests expressed by some 
shareholders during direct engagement sessions with Executive 
Directors, specifically the desire for the effective management of 
the dilutive impact of operating the share plans. The Board also 
conducted a review of its capital allocation strategy to ensure the 
Group was appropriately leveraged and had sufficient capability 
to execute its M&A strategy. Given the strength of the balance 
sheet and expected free cash generation, the Board deemed it 
appropriate to conduct the EBT market purchase programme.

Efficient capital management
In July 2023, we announced the signing of a new unsecured 
multicurrency revolving credit facility agreement (RCF) of $400 
million. This new facility, supported by a group of seven global 
lenders, replaced the Group's previous €150 million unsecured  
multi-currency RCF.

The expanded RCF is more suitably scaled for the Group and, 
given our continued strong pipeline of acquisitions, it provides  
long-term liquidity and flexibility to pursue our growth strategy 
whilst maintaining a well-balanced mix of equity and debt funding. 

The Board was mindful of the importance of the Group’s growth 
ambitions for shareholders. Strengthening relations with our lenders, 
Keywords was able to demonstrate the strength of its credit profile 
and, to provide deeper insight into the business as part of this 
process, our lenders were invited to a presentation with members 
of the Board and management team.

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Link to strategy

Strategic partnerships

Technology

One Keywords

Talent and Capabilities

Adjacent markets

Workforce

Communities

Permanent, temporary and freelance

Global entertainment community  
and our studio locations

Link to strategic priorities: 

Link to strategic priorities: 

Direct engagement:

—  Senior managers present 
on key strategic matters 
to the Board

—  Global townhall events

—  CEO Game Break for 
employees across the 
Group to talk informally 
about key topics 
of interest 

Direct engagement:

—  Group-wide 

—  Keywords Cares 

—  Board visits to studios 

communications through 
our internal channels

—  Key Communicator 
sessions to engage 
with Executives

—  Executive Director-led and 
wider Board studio visits

programme showing 
support for charitable 
causes that our 
colleagues care 
most about

worldwide to understand 
the local culture and 
gaming industry dynamics

—  Attendance at industry 

events to learn about key 
industry trends

Information flowing to the Board:

Information flowing to the Board:

—  Group Employee Net 
Promoter score and 
pulse surveys

—  KPIs for recruitment and 

retention

—  Diversity, Equity, Inclusion 
and Belonging initiatives

—  Workforce pay conditions

—  Regular whistleblowing 

updates

—  ESG programmes 

and metrics

—  Data on gender, ethnic 
and cognitive diversity

—  Updates on Corporate 
Social Responsibility 
programmes

Value-add acquisitions
In March 2023, we announced the acquisition of Digital Media 
Management (DMM) for up to $100m. DMM is a social media 
marketing company founded in 2010 and headquartered in 
Los Angeles, USA. DMM is an award-winning agency providing 
integrated social media strategy, management as well as creative 
and influencer solutions, for the entertainment and video games 
sectors. The acquisition of DMM enhanced our Engage division and 
enabled the Group to further its media and entertainment offering 
with DMM bringing in expertise in social and concise video content, 
community management and fostering partnerships with content 
creators; all of which complement Keywords' proficiency in longer 
trailer-format content. 

In December 2023, we announced the acquisition of The Multiplayer 
Group Limited (MPG), a multiplayer-focused game development 
studio headquartered in Nottingham, UK, for £76.5 million. MPG 
is one of the largest and most respected developers of AAA 

multiplayer games and technology for some of the world's best-
known studios and publishers. MPG provides a range of services, 
including both co-development and full game development, to a 
global client base, and it also has functions working on data science, 
new technology and AI.

A comprehensive due diligence process was undertaken, and 
updates were provided to the Board on key matters throughout 
the process, before making the final decision for both of these 
significant acquisitions. The Board considered the interests of 
shareholders, being satisfied that a fair price was being paid by 
the Company for very high-quality businesses, as well as clients, 
who would benefit from the additional strength of development 
capability, particularly in multiplayer games, and our marketing 
offering. The pre-acquisition due diligence process included a review 
of the cultural fit between each acquisition and Keywords, and in this 
case the Board was assured that they both had strong and capable 
teams who would fit well within the Group.

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  Principal risks and uncertainties

Our Board, management team, studios and shared services functions all play a role in the 
identification, assessment and mitigation of risks to our business. We recognise that setting 
an appropriate risk appetite and fostering a strong risk culture is crucial for the successful 
delivery of our strategy.

Risk management
The Board, supported by the Audit Committee, is responsible 
for oversight of the Group’s risks. The Executive Committee is 
responsible for the day-to-day management of risks, and the 
executive Risk and Compliance Committee is primarily responsible 
for regular reviews of principal and emerging risks and onward 
reporting to the Audit Committee. 

We conduct a comprehensive top-down and bottom-up review of 
our risks. The top-down element related to the Board’s setting and 
oversight of our strategic objectives, risk appetite and risk culture, 
as well as identification of strategic, reputational, financial and 
operational risks. The Audit Committee conducts a dedicated deep 
dive into the risk register once a year and receives presentations 
on one or more principal or emerging risks at every meeting. The 
bottom-up element relates to risk management being embedded 
throughout our operations, with the identification and assessment 
of current and emerging risks forming part of our strategy and 
budget process.

Our risk management framework has evolved to a three lines of 
defence model, which more clearly sets expectations around risk 
appetite and culture and accountability for key roles. The first 
line comprises our studios, where managers implement controls 
and respond to day-to-day events, identifying and reporting risks 
through the risk governance structure. The second line comprises 
our Group functions who maintain oversight and provide guidance 
to studios. The third line comprises the Internal Audit function, which 
provides independent challenge, advice and assurance around risk 
management and internal controls.

Overview of principal risks
Our principal risks are those risks which are identified as key factors 
that may prevent the delivery of our strategic priorities or as having 
a potentially material impact on the Group. They can relate to one 
or more strategic, financial or operational matter. The inherent and 
residual nature of each risk is evaluated on a regular basis, with 
consideration given to the changing nature of the risk, whether 
the source of the risk is internal or external, interdependencies 
between risks and the target residual risk based on our risk 
appetite. Operating controls and appropriate mitigations are set and 
monitored for each principal risk.

Emerging risks are also identified and reviewed on a regular basis 
to allow the Group to identify and effectively respond to new and 
evolving risks in the operating environment. These risks and how they 
evolve over time are discussed at the Audit Committee and continue 
to be monitored closely by senior management and addressed 
throughout the year. Following a period of review, emerging risks 
may be included as a new principal risk, added to an existing principal 
risk, or deemed to be mitigated and removed. The climate change 
emerging risk has now been integrated across several principal risks. 
At the time of publication of this report, our emerging risks related to 
intellectual property rights, talent and succession planning, and third-
party management.

A risk scoring matrix is used to ensure the likelihood and potential 
impact of risks are assessed on a consistent quantitative and 
comparative basis, and key insights influence strategic and 
operational decision-making.

Further information on the activities of the Audit Committee during 
the year can be read on pages 72 to 74.

Key year-on-year changes in risk profile*

Risk 10

Failure to deliver services

Risk 13

Client concentration risk

Risk 8

Negative impact of currency risk

Please see the relevant risk discussion for the 
explanation of the change in the specific risk 
profile during 2023.

*2023 v 2022 trend change

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Link to strategy

Risk trend

Strategic partnerships

Technology

One Keywords

Increase

Stable

Decrease

Talent and Capabilities

Adjacent markets

Risk 1 - Sudden business interruption

Link to strategy   

Description
Keywords is a global business 
and needs to minimise business 
interruptions and be able to continue 
servicing customers. 

This threat could be internal, such as a 
major failure in its IT systems, physical 
restrictions on staff, studios, production 
equipment but also external, such as 
natural disaster or the global pandemic, 
when the Group was able to quickly 
move to a work from home model, and 
services remained robust throughout.

Without access to key systems, data 
or dedicated work locations, services 
to clients and/or the ability to report 
to investors on a timely basis could be 
adversely affected.

Mitigation
The Group’s multiple, full-service delivery hubs 
provide for a good level of contingency and, 
supported by business continuity and disaster 
recovery plans, the effects of such disasters 
can be managed.

Keywords also operates a highly distributed 
model, with operations in 26 countries. This, in 
addition to the business successfully operating 
as a hybrid working model, provides the Group 
with the ability to service clients from different 
locations, as required, along with experienced 
IT teams to carry out recovery when needed.

Risk trend    

The Group carries out scenario planning to 
identify potential environmental changes at 
key studio locations enabling the Group to plan 
mitigating actions.

Risk 2 - Breaches to information and cybersecurity

Link to strategy   

Description
The industry requires the highest 
standards of security and privacy from 
a company offering services such 
as Keywords. 

Exploitation of under-protected 
software, hardware, information assets 
or resources and inability to react and 
resolve may lead to piracy, disruption 
of customers’ marketing plans, loss of 
competitive edge and could result in 
compensation claims. 

An increase in volume of client IP 
naturally results in an increased threat 
of leaks of unpublished IP, confidential 
business or personal private data which 
could potentially cause disruption.

Mitigation
The Group uses various third-party and 
proprietary tools and technologies for process 
control and productivity purposes. Continued 
investment in these tools is important to ensure 
the Group’s effectiveness and is a part of the 
Group’s business continuity planning.

Keywords maintains physical and data security 
and privacy policies and procedures which 
are regularly audited by its larger customers 
and seeks to maintain appropriate insurance 
coverage to support the management of 
potential threats and attacks. Due to the 
increasing sophistication of cyber adversaries 
and the techniques that they use, our internal 
teams regularly test our systems to prepare 
against potential malicious actors.

Risk trend    

A dedicated Information Security team and 
Global Head of Privacy sets policies, conducts 
regular penetration testing, monitors activity 
and rapidly responds to any incidents that arise. 
More details are contained in the Responsible 
business review on page 38 and in the Audit 
Committee report on page 72.

The Group regularly provides comprehensive 
security and privacy training to all employees 
to ensure they understand their roles and 
responsibilities in protecting sensitive 
information.

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  Principal risks and uncertainties 

C O N T I N U E D

Risk 3 - Failure to manage human resources/talent effectively

Link to strategy   

Description
Establishing Keywords as a leading 
destination for talent is one of the 
Group's key strategic focus areas and 
is detailed in the strategy section on 
page 20.

Keywords employed around 13,000 
people in 26 countries across the 
Group at the end of 2023, and people 
management is key to performance and 
service delivery.

Failure to attract, retain or develop high 
quality entrepreneurial talent across the 
business could impact on the attainment 
of strategic objectives. 

Mitigation
Keywords’ culture has been fundamental to 
the Group's success as it binds teams together, 
whilst preserving the individual cultures of 
the studios. The Group has also introduced 
a new People & Culture leadership team, 
which is focused on talent development, 
talent management and enhancing 
employee engagement.

The Group works to develop and incentivise its 
people and to support their passion to provide 
the best service for clients. Special emphasis 
is placed on the prevention of any form of 
discrimination, harassment or malpractice in 
the workplace. This is supported by the review 
and consistent communication of employee 
handbooks, global policies and Code of 
Business Conduct. 

Risk trend    

In order to provide consistent long-term 
access to talent, the Group is building local 
talent development, and has dedicated talent 
acquisition initiatives. 

The Group’s Diversity, Equity, Inclusion and 
Belonging agenda for 2023-2025 includes 
targeted initiatives for talent acquisition and 
development to increase women's participation 
in its workforce and at senior levels in the 
business. More details of the employee 
survey and DEIB agenda can be found in the 
Responsible business review on pages 38 to 45.

Risk 4 - Failure to meet financial market expectations

Link to strategy   

Description
Keywords floated on AIM in 2013 with 
an expressed set of objectives of 
growing the business organically and 
by acquisition.

Unclear communication or under-
delivery against forecasts to the 
market can lead to unrealistic market 
expectations and missed targets. 

Mitigation
The Group makes every effort to communicate 
regularly with investors and analysts via 
announcements, face-to-face contact and 
virtual meetings. This effective communication 
of the continued opportunities for growth 
in the sector, how the Group continues to 
execute on its stated strategy and successfully 
integrate the businesses it acquires, should 
continue to maintain the confidence of 
its investors. 

Risk trend    

The Group maintains a conservative balance 
sheet and through its Revolving Credit Facility 
has access to substantial debt funding which 
gives it the flexibility and headroom to invest 
in the business. More details can be found in 
the Financial and operating overview on pages 
34 to 37. 

Senior management and the Executive team 
have monthly business reviews which include 
updated forecasts for the full year as well 
as the ongoing monitoring of the forecasts 
against the market consensus.

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Risk 5 - Unsuitable large acquisition and/or failure of integration process

Link to strategy   

Risk trend    

Description
Keywords has an active acquisition 
agenda which complements its 
strategic ambitions. Selecting the 
right acquisitions, managing them 
successfully and embedding the 
Keywords culture is a crucial ingredient 
of success. 

Failure to do so could result in the 
business not achieving the expected 
financial and operational benefits and 
adversely impact growth, profitability 
and cash flow.

Mitigation
The Group has a focused M&A strategy 
targeting attractive industry segments where 
it has built detailed knowledge. The key areas 
of focus are Game Development, Marketing, 
Technology, and certain adjacent elements of 
the Media and Entertainment industry.

For each acquisition, the Group has an 
established process led by a dedicated 
corporate development team, which involves 
the relevant senior management in the 
acquisition process to lead the detailed 
due diligence. 

Risk 6 - Non-compliance with legal, regulatory, and social standards

Link to strategy   

Description
Reporting standards and disclosure 
requirements regularly evolve, including 
in areas such as climate change, 
sustainability, whistleblowing and 
sanctions.

A material failure to comply, anticipate 
and respond in a timely manner to 
applicable legal and social standards 
could result in penalties, costs, 
reputational harm and damage 
to relationships with suppliers 
and customers.

Mitigation
The Group’s Code of Business Conduct 
guidelines were rolled out to all studios 
during 2021, are reviewed every year, and 
are supported by more detailed policies and 
procedures, a number of which are published 
on the Group's website. 

The whistleblowing process is enhanced by 
our Keywords Integrity line, a 24-7 online portal 
for whistleblowing reporting and confidential 
communications in line with recent EU and 
other local requirements.

The shared services team support the Divisions 
with the integration process and have issued 
an updated integration manual to support 
both Keywords and the acquired business 
in the process.

Management regularly presents the acquisition 
pipeline to the Board and provide a detailed 
diligence report ahead of formal approvals, 
which incorporates the integration plan for 
the business. 

The Group also uses earn-out structures linked 
to future performance as part of its acquisition 
consideration, including equity, in order to 
incentivise good performance as well as 
promote retention of key staff.

Risk trend    

The Group has an increased focus on 
environmental impact, with measures to 
reduce energy consumption/carbon footprint 
and is expanding its reporting of GHG 
emissions. It is in the process of implementing 
an automated tool to help calculate emissions, 
which will support long-term ambitions to meet 
net zero targets.

The Group works on monitoring and horizon 
scanning of new legislation and standards and 
any changes are discussed at Board and Audit 
Committee meetings. 

More details are contained in the Responsible 
business review on page 38 and the Audit 
Committee report on pages 72 to 74.

Risk 7 - Financial loss and reputational damage due to fraud

Link to strategy   

Description
The strong reputation of Keywords 
makes it attractive to clients and 
potential employees. Fraud and 
cybercrime in particular are becoming 
more sophisticated which, if not 
managed appropriately, could lead to 
substantial impact on the Group.

Risk trend    

Mitigation
The Group has invested in and continues 
to invest in its financial reporting function, 
treasury function and their systems to facilitate 
strong reporting and management controls 
as it grows, with a new consolidation and 
forecasting tool implemented in 2022. 

The Group’s procedures include regular 
operating reviews, underpinned by a continual 
focus on ensuring the effectiveness of internal 

controls. Management provides a fraud 
assurance letter to the Board as part of the 
year-end reporting process each year, and ad 
hoc updates are provided on areas of concern 
by the Auditor and Internal Audit.

The whistleblowing hotline provides an 
opportunity for suspected incidents to be 
reported and investigated as soon as possible.

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  Principal risks and uncertainties 

C O N T I N U E D

Risk 8 - Negative impact of currency risk

Link to strategy   

Description
The Group transacts in multiple 
currencies and Keywords is exposed 
to both short-term currency risks, in 
addition to longer-term risk that could 
develop between its functional currency 
and its multiple billing currencies.

Risk trend    

Mitigation
The Group serves a global customer base, with 
production facilities spread across multiple 
geographies and currencies.

The Group has a Treasury policy, and, where 
possible, manages foreign exchange risk 
at a local level by matching the currency 
in which revenue is generated with the 
expenses incurred and by settling liabilities 
denominated in their functional currency with 
cash generated from their own operations in 
that currency. 

Where entities invoice in a foreign currency, 
studios have the ability to offset adverse 
foreign exchange currency movements 
through increasing prices. Hence the Group 
does not hedge its currency risk.

In addition to revenues and expenses being 
impacted by movements in exchange rates, the 
Group is also exposed to gains or losses related 
to the effect of translating net current assets 
held in foreign currencies. 

Risk 9 - Cross-contamination risk

Link to strategy   

Description
One of the Group’s strategic focus 
areas is to create strategic partnerships 
with key industry players to enable 
closer long-term collaboration and 
enhance the ability of the Group to 
cross-sell services to each of its key 
clients. Keywords also intends to sign 
“Lighthouse deals” with key clients that 
will involve complex service delivery 
across multiple services.

The risk of failure in one Division 
contaminating the relationship with 
the same customer across the other 
Divisions increases.

Mitigation
Adhering to Keywords’ strong standards of 
delivery and efficient communication across 
service lines is key to managing this risk.

As the Group forms strategic partnerships 
with major customers, it is conducting regular 
reviews with them to ensure Keywords 
continues to deliver against expectations and 
identify any potential emerging issues so that 
they can be addressed. The Group’s central 
sales systems for clients and contracts provides 
a high-level oversight of client numbers, large 
clients and services performed within the sales 
and customer teams. Also, revenue generated 
from single customers across multiple services 
is increasing.

Risk trend    

Keywords has also introduced new roles within 
the organisation that are designed to develop 
the appropriate solutions for clients at the 
outset of a project, as well as new roles that 
support the service delivery to key clients.

Risk 10 - Failure to deliver services

Link to strategy   

Risk trend    

Description
Most of Keywords’ services are of a 
time-sensitive nature. Delays or service 
delivery failures could potentially impact 
the development or launch plans for 
games or result in lost contracts and/or 
idle capacity.

A rise in milestone-based projects, 
which carry a higher risk than time and 
materials projects, as well as increased 
requirements from clients around 
carbon and sustainability reporting 
could potentially impact the reputation 
of the Group. 

Mitigation
Delivering on agreed deadlines is an integral 
part of the Group's modus operandi, and we 
prioritise timely delivery and flexible resourcing 
to meet these deadlines, with Divisional 
oversight of key projects applied across the 
Group. The Group also utilises technology to 
support the scheduling of its resources on a 
studio-by-studio basis.

Post-pandemic, the business has adapted its 
contracts and processes to ensure that it is 
able to complete contracts in a hybrid manner 
to provide more flexibility and support its ability 
to deliver against contracts.

The Group’s legal team is typically involved from 
the onset of contract/project negotiations with 
a view to ensuring that appropriate provisions 
are included in our agreements with clients.

The Group’s management team also monitors 
and reviews client requirements to ensure 
relevant ESG expectations are met.

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59

Risk trend    

Risk 11 - Tax credits withdrawal risk

Link to strategy   

Description
The Group receives multimedia tax 
credits (MMTC) in Canada, video games 
tax relief (VGTR) in the UK and similar 
incentives in other jurisdictions. These 
tax credit regimes are designed to 
promote growth and investment in the 
relevant regions.

Any reduction or cancellation of these 
tax credits would increase the cost base 
of the business and make the business 
less competitive. The Group will need 
to have the ability to pivot to a lower 
cost base if incentives are changed 
or eliminated.

Mitigation
The Group works closely with regulators, 
gaming associations and governments in 
relation to relevant country tax credits and has 
been given no indication that these tax credits 
will be removed in the medium term. 

Due to the Group’s geographically diversified 
operating platform it retains an element 
of flexibility in being able to move work to 
other operating centres if material changes 
were made.

Risk 12 - Global political risk and uncertainty

Link to strategy   

Risk trend    

Description
As a result of its geographic spread, 
the Group is exposed to a wide range 
of political, economic, regulatory, social 
and tax environments. Policies or laws, 
as well as armed conflict involving the 
countries in which Keywords operates, 
may change in a manner that may be 
adverse for the Group, even those with 
stable political environments.

Mitigation
Keywords is monitoring geopolitical trends 
around the Group with management 
conducting horizon scanning for political 
changes across the Group. A business 
continuity planning programme is being 
embedded into the organisation with the 
diversification and spread of activities 
geographically to mitigate the risk of disruption 
in any one location. 

Risk 13 - Client concentration risk

Link to strategy   

Description
The majority of the Group’s revenues 
come from global gaming companies 
whose revenues tend to greatly exceed 
those of Keywords. These companies 
have exacting standards and demand a 
high quality of service.

Keywords’ top five customers in 
2023 accounted for 30.8% of Group 
revenue (2022: 30.1%), and whilst large 
publishers may have the same parent 
company, they are unlikely to become 
insolvent at once, dependence on 
individual clients can lead to revenue or 
margin pressures.

Mitigation
The potential impact is partially mitigated 
through the Group’s highly flexible resource 
base. The Group continues to expand its 
footprint and is seeking to make relationships 
more strategic with key clients. Despite their 
size, clients tend to be composed of several 
individual entities which have certain levels of 
autonomy over purchasing decisions. Keywords 
is also focused on maintaining and enhancing 
both bottom up and top down relationships.

Risk trend    

Our leadership team and studios are proactive 
in reviewing client accounts, including the 
breadth of services and debt recovery. We 
continue to seek out and build relationships 
with new clients and support the growth 
ambitions of smaller clients.

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Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information60

  Principal risks and uncertainties 

C O N T I N U E D

Risk 14 - Negative impact of regulation on video games

Link to strategy   

Description
Failure to anticipate and respond 
to regulatory changes in respect of 
regulation on video games, such as 
those seen in the Chinese market 
which imposed curfews on minors, and 
requirements to address responsible 
gaming in the industry introduces 
complexity for clients.

Changes and new requirements could 
result in the delay or cancellation of 
video games by customers.

Mitigation
In relation to the Chinese market, Keywords has 
limited revenue exposure to games destined 
solely for the Chinese market. In addition, any 
potential impact is partially mitigated through 
the Group’s diverse geographic revenue base. 

Risk trend    

Responsible gaming issues arising during game 
play can be identified by engaging with industry 
trade associations as well as by the Player 
Engagement teams, who have a dedicated 
Trust and Safety team trained to handle and 
report safety incidents as well as support the 
team members exposed to such incidents.

Risk 15 - Threat from technology innovation and industry disruption

Link to strategy   

Description
Innovations in the gaming industry 
continue to evolve.

New technologies for automated 
testing, machine translation and 
other services, together with a failure 
to maintain or update Keywords 
technology, systems and applications 
to reflect what is in the wider gaming 
community, could pose a threat to the 
Group in the long term.

Mitigation
As a key strategic focus area, the Group is 
focused on effectively utilising technology for 
the benefit of the Group and its clients. More 
details can be found in the Chief Executive's 
review on page 8 and the Our strategy section 
on page 20.

The Group is constantly innovating to create 
and adopt technology tools to deliver its 
services more effectively, and participates 
directly with customers in various pilot 
programmes for new technologies to keep 
abreast of technological developments. 

Risk trend    

The Group is also investing in existing tools and 
conducting regular assessments of technology 
debt and vulnerabilities whilst developing a 
focused, balanced strategy for technology 
acquisitions.

Keywords continues to strengthen the senior 
management team in this area, led by our Chief 
Digital Information Officer, as well as having a 
standalone innovation team, led by a dedicated 
Executive Committee member, to drive its 
innovation agenda forward. 

Keywords Studios plc

Annual Report and Accounts 2023

  Non-financial and sustainability information statement

61

Our non-financial information statement is set out below on environmental matters, social and employee 
matters, respect for human rights, and anti-bribery and corruption. Details of our business model can be 
found on pages 18 and 19, and our principal risks are on pages 54 to 60. Our Modern Slavery Policy and Code 
of Business Conduct can be found on our website.

Reporting requirement

Policies and standards which govern our approach

Page reference

Environmental matters

Environmental Policy

Climate-related financial disclosures

Page 47 Taskforce on Climate-related Financial 
Disclosures report

Pages 46 to 51 Taskforce on Climate-related 
Financial Disclosures report

Social and employee matters

Code of Business Conduct

Pages 20 and 23 Our strategy

Pages 38 to 45 Responsible business review

Recruitment Policy

Employee handbook

Diversity and equal opportunity

Grievance Policy

Employee assistance programme

Health & Safety Policy

Data protection

Respect for human rights

Supplier Code of Conduct

Page 45 Responsible business review

Modern Slavery Policy

Anti-bribery and corruption

Anti-bribery and corruption Policy

Page 45 Responsible business review

Business model

Description of principal risks  
and impact of business activity 

Whistleblowing

Fraud Policy

Sanctions Policy

Pages 72 to 74 Audit Committee report

Pages 18 and 19 Business model

Pages 54 to 60 Principal risks and uncertainties

Non-financial key performance indicators

Pages 20 to 23 Our strategy

Pages 38 to 45 Responsible business review

The Strategic report was approved by the Board and signed on its behalf by:

Bertrand Bodson
Chief Executive Officer

13 March 2024

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Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
 
 
 
 
 
 
 
 
62

  Chair’s introduction

I’m pleased to introduce 
our Corporate 
Governance Report for 
the first time since my 
appointment as Chair. 

Dear Shareholders, 

The Board is committed to robust oversight 
and challenge of management, effective 
engagement with our key stakeholders and 
rigorous oversight of strategic, financial 
and risk matters.

My responsibilities include leading the Board effectively, 
overseeing the Group’s corporate governance model, 
communicating with shareholders and ensuring that good 
information flows freely between management and Non-
Executive Directors in a timely manner. This report, when taken 
together with each of the Board’s committees’ reports, provides 
insight into how the Board operated during the year, its principal 
activities and the key issues deliberated on.

Don Robert, Chair

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Annual Report and Accounts 2023

63

Good corporate governance is key to promoting 
the long-term success of the Company and 
generating long-term value for our shareholders 
and wider stakeholders.

Don Robert
Chair of the Board

Corporate governance
The Board recognises the value of good corporate governance in 
promoting the long-term success of the Company. The Company 
adheres to the “Quoted Companies Alliance Corporate Governance 
Code” (QCA Code), which we believe is the most appropriate for 
Keywords; however, it also seeks to comply with the principles of the 
UK Corporate Governance Code where possible and appropriate. 
Following an update to the QCA Code in November 2023, we have 
reviewed our compliance against the updated principles and I’m 
pleased to confirm that we remain in full compliance with the 
QCA Code.

Key stakeholders
The Board is mindful of its responsibility to all stakeholders, in 
particular the creation of shareholder value and nurturing our most 
important asset, our people. The Board is provided with regular 
opportunities to engage with key stakeholder groups throughout 
the year. This provides Directors with direct insight into the 
Company’s culture and the interests of stakeholders, and adequate 
information to ensure that relevant social and environmental issues 
are integrated into the Company’s strategy, risk management and 
business model. Further details of stakeholder engagement are 
provided on pages 52 to 53.

Conclusion
I encourage all shareholders to vote their shares in favour of all 
resolutions to be considered at our AGM in May 2024.

A summary of how Keywords complied with the QCA Code during 
the year is provided on page 67.

Board composition
Annual reviews of the Board’s effectiveness and composition 
help ensure the Board’s continued high performance, being 
mindful of the desired mix of skills and diversity and the need to 
ensure Directors remain independent and commit sufficient time 
to discharge their duties. I joined the Board as a Non-Executive 
Director and Chair Designate on 1 February 2023 and, following the 
unfortunate passing of Ross Graham, I became Chair on 15 May 
2023. Following a rigorous search process, we were delighted to 
appoint Rob Kingston as CFO on 1 July 2023, at which time Jon Hauck 
became COO.

I would like to thank all members of the Board for the considerable 
time dedicated and valuable contributions to Keywords over the 
past year.

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information64

  Corporate governance report

Strategy and business model
A description of the Company’s strategy, business model and 
supporting strategic pillars, along with key attributes of our 
positioning within vibrant and growing industries, can be found 
in the Strategic Report on pages 18 to 25.

Shareholder needs and expectations
The Board is committed to maintaining good communication and 
constructive interaction with all shareholders throughout its annual 
reporting cycle. It holds regular analyst and investor presentations, 
roadshows and engagements, and published Regulatory News 
Service announcements and other relevant information on its 
website. The Executive Directors meet shareholders and other 
investors at regular intervals during the year and host meetings from 
time to time. The Chair is also available to meet with the largest 
shareholders during the year without management present.

We regard the Annual General Meeting, as an opportunity for 
the Board to meet, listen and present to our shareholders, and 
all shareholders are encouraged to attend and ask questions. 
Shareholders who were unable to attend were also given the 
opportunity to submit questions to the Board in advance via email.

Through effective communication and close ongoing relationships 
with its shareholders the Board welcome constructive dialogue. The 
Company aspires to have close ongoing relationships with its private 
shareholders, institutional shareholders and analysts, and for them 
to have the opportunity to discuss issues and provide feedback 
at meetings with the Company. The Company receives reports 
from proxy voting agencies, reviews their findings and meets to 
discuss shareholder matters. The Board maintains that, if there is a 
resolution passed at a general meeting with 20% votes cast against, 
the Company will seek to understand the reason for the result 
and, where appropriate, take suitable action. At the 2023 AGM, all 
resolutions were passed comfortably. The votes on all resolutions 
were taken on a poll to ensure that full shareholder representation 
was reflected. All corporate documents, including historical annual 
reports, notices of general meetings and details of the 2023 AGM 
results, can be found online at www.keywordsstudios.com.

Investors have access to current information about the Company 
through the Company’s website, www.keywordsstudios.com. The 
Company promotes electronic communications with shareholders 
to be more efficient and reduce our environmental impact.

Wider stakeholder and social responsibilities
The corporate governance arrangements that the Board has 
adopted are designed to ensure that the Company delivers long-
term value to its shareholders whilst being cognisant of the interests 
of other stakeholders. The Board recognises that the long-term 
success of the Company relies upon good relations with other key 
stakeholders, identified as our workforce, clients, suppliers and 
communities. The Board has put in place a range of processes to 
ensure it maintains close contact with these key stakeholders.

The ESG Committee is responsible for oversight of Group initiatives 
designed to promote the long-term success of the Company as 
a sustainable, well-governed and responsible employer, partner, 
supplier and customer. A summary of its activities is presented on 
pages 90 to 91.

The Company has developed close relationships with many of its key 
stakeholders and provides them with the opportunity to raise issues 
and provide feedback to the Company. Examples include customer 
feedback surveys, strategy discussions with key clients, employee 
surveys and a variety of internal communication sessions to cater 
for various employee groups. Full details of the Company’s and the 
Board’s engagement with its stakeholders is presented on pages 
52 to 53.

Culture
The Board recognises that its decisions regarding strategy and risk 
may impact the corporate culture of the Group and that this may 
impact the performance of the Company. The Board is also aware 
that the tone and culture set by the Board can have an important 
influence on employee behaviour.

Keywords has established a set of five core leadership principles 
under the rubric “Imagine More”. These principles guide employees 
in our mission to deliver an ever-more compelling proposition 
globally for our partners in the video games industry and adjacent 
content markets, and underpin our corporate culture and promote 
entrepreneurial and open ways of working, so we can build close, 
trusting relationships with colleagues, suppliers, partners and 
clients. In 2023, our Leadership Principles were celebrated across 
the Group with employees sharing their stories of challenges and 
successes and discussing key topics with executives at global town 
hall sessions.

A whistleblowing process operates across the Group to encourage 
employees and other stakeholders to report suspected misconduct, 
illegal acts or failures to act. The aim of this is to create a safe 
environment for employees and others who have serious bona fide 
concerns about any aspect of the Group’s work to come forward 
and voice those concerns without personal risk of retribution or 
reprisal. The Board reviewed the operation of the whistleblowing 
portal and received regular reports of incidents and investigations, 
and is confident that a robust process remains in place.

The Board seeks to better understand the interests of employees 
through an annual employee survey, pulse surveys throughout 
the year and regular town hall meetings which provide a forum for 
management to present important matters and respond directly to 
feedback from employees. Further details can be read on page 53.

Internal controls and risk management 
The Board recognises the need for an effective and well-defined 
risk management process and it oversees and regularly reviews 
the Group’s risk management and internal control mechanisms. 
The status of our principal risks, as well as any emerging risks, is 
recorded in a comprehensive risk register for discussion at the Audit 
Committee. The Company’s principal risks, along with key challenges 
in the execution of the Company’s strategy, and along with the 
controls implemented to mitigate them, can be found on pages 
54 to 60.

The Audit Committee is responsible for the oversight of the 
Company’s risk management and internal controls and procedures, 
as well as determining the adequacy and efficiency of internal 
control and risk management systems. The Board continuously 
monitors and upgrades its internal control procedures and risk 
management mechanisms and conducts regular reviews of their 
effectiveness. This process enables the Board to determine whether 
the risk exposure has changed during the year. When setting and 
implementing strategy, the Board takes into account the principal 
risks and seeks to limit the extent of the Company’s exposure to 
them, having regard to both its risk tolerance and risk appetite, 
through appropriate mitigations.

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Annual Report and Accounts 2023

65

The Group has internal control systems in place appropriate to the 
size and nature of its business. The key elements are: 

—  Board meetings are held at least six times per year, receiving 
reports on, and holding discussions with management on 
performance and key risk areas in the business.

—  Monthly financial reporting, for the Group and for each service 
line, of actual performance compared to budget and the prior 
year and a dashboard of Key Performance Indicators.

—  Visits to key studio locations.

—  Annual budget setting.

—  Robust cash management.

—  Annual strategy conference with the Executive Committee and 

senior leaders.

—  A defined organisational structure with appropriate delegations 

of authority.

—  Annual Board Strategy day.

The Board
The Board, as a whole, is responsible for the overall management of 
the Group and for its strategic direction, including approval of the 
Group’s strategy (including corporate and business development), 
its corporate culture, its annual business plans and budgets, 
the interim and full year financial statements and reports, any 
dividend proposals, the accounting policies, major capital projects, 
treasury management policies, any investments or disposals, its 
succession plans and the monitoring of financial performance 
against budget and the formulation of the Group’s risk appetite, 
including the identification, assessment and monitoring of Keywords’ 
principal risks.

The Board comprises three Executive Directors, Bertrand Bodson 
(CEO), Rob Kingston (CFO) and Jon Hauck (COO), and five Non-
Executive Directors, Don Robert (Chair), Charlotta Ginman (Senior 
Independent Director), Georges Fornay, Marion Sears and Neil 
Thompson. Director biographies and Committee memberships are 
detailed on pages 68 to 69. Following a number of Board changes 
in the year, our Board diversity is currently 25% female Directors. 
The Company annually reviews its Board Diversity Policy, which 
aims to improve skills, thought, gender and ethnic diversity on the 
Board. Details of directorship changes in the year can be read in the 
Nominations Committee report on pages 70 to 71.

Letters of appointment of all Directors are available for inspection 
at the Company’s registered office during normal business hours. 
The Executive Directors work full-time for the Company. All Non-
Executive Directors are expected to dedicate at least 30 days 
per annum to the Company, rising to 40 days if they also chair a 
committee, and the Chair is expected to dedicate 60 days per 
annum. The Company has adopted a policy whereby all members of 
the Board are subject to re-election at each AGM. In practice, all the 
Non-Executive Directors spend more than the minimum number of 
days on Company business.

Charlotta Ginman currently holds six non-executive directorships. 
Of those, three roles are at investment companies that generally 
only have four to five meetings a year, and three are at AIM quoted 
entities, with less regulatory burden than premium listed companies, 
and the Nominations Committee is therefore confident that 
Charlotta Ginman has sufficient time to devote to her Keywords role.

The Board is satisfied that it has a suitable balance between 
independence and knowledge of the Company, and that no 
individual or group may dominate the Board’s decisions. The Non-
Executive Directors have both the breadth and depth of skills, and 
experience, to effectively discharge their responsibilities. During 
the second half of the year the Board conducted a comprehensive 
review of its skills, knowledge, experience and diversity, and 
concluded that the current balance of skills on the Board, as a whole, 
reflects a broad range of personal, commercial and professional 
experience, including a variety of financial and managerial skills. 
The Chair fosters healthy debate in the boardroom by encouraging 
all Directors to use their independent judgement and to robustly 
challenge management on strategic and operational matters.

The Board meets a minimum of six times a year and a forward 
schedule of meetings and matters is fixed to ensure the Board 
considers a broad range of appropriate matters. Given the global 
nature of our business, the Directors meet in person and remotely, 
as required, with senior managers across the business and visit at 
least one studio each year. Meetings are open and constructive, 
with every Director participating fully. Senior managers are invited 
to present deep dives on particular areas of interest to the Board, 
providing the Board the opportunity to engage directly with senior 
managers and maintain a comprehensive view of the business. The 
Non-Executive Directors meet regularly without the presence of 
the Executive Directors and maintain ongoing communications with 
Executive Directors between formal Board meetings. Management 
supply the Board with appropriate and timely information and 
the Directors are free to seek any further information they 
consider necessary.

In line with good corporate governance practice, the responsibilities 
of the Chair and CEO are separate and well defined. A copy of the 
Chair/CEO Split of Responsibilities is available on the Company’s 
website www.keywordsstudios.com.

Charlotta Ginman is the Senior Independent Director (SID) and is 
also available to shareholders and other Non-Executive Directors to 
address any concerns or issues they feel have not been adequately 
dealt with through the usual channels of communication.

The Board has the mix of skills, experience and capabilities required 
to fulfil its responsibilities. The Company believes that the current 
balance of skills in the Board as a whole reflects a broad range 
of commercial and professional skills across geographies and 
industries and each of the Directors has experience in public 
markets. Details of the Directors’ experience and areas of expertise 
are outlined on pages 68 and 69. In addition to their general 
Board responsibilities, Non-Executive Directors are encouraged 
to be involved in specific workshops or meetings, in line with their 
individual areas of expertise.

The Chair is supported by the Group General Counsel and 
Company Secretary in maintaining excellent standards of corporate 
governance and providing necessary updates to the Board on 
corporate governance developments and AIM regulations.

The Directors have access to the Company’s nominated adviser, 
corporate brokers, company secretary, lawyers and auditors and are 
able to obtain external advice, as required. The Directors are entitled 
to take independent legal advice and if the Board is informed in 
advance, the cost of the advice will be reimbursed by the Company.

The Board reviews annually the appropriateness and opportunity for 
continuing professional development, whether formal or informal.

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information66

  Corporate governance report 

C O N T I N U E D

Governance structure

Board of Directors 

CEO

Nominations
Committee

Audit
Committee

Remuneration
Committee

ESG
Committee

Executive Committee

Disclosure Committee

Investment Committee

Risk & Compliance Committee

ESG Management Committee

Nominations Committee 
The Nominations Committee is chaired by Don Robert and its other 
members are Charlotta Ginman, Georges Fornay, Marion Sears 
and Neil Thompson. The Nominations Committee is responsible 
for keeping under review the structure, size and composition of 
the Board, its Committees, and the Executive Committee. Further 
information on the Nominations Committee, including its role and 
responsibilities, can be found in the Nominations Committee Report 
on pages 68 and 69.

Audit Committee
The Audit Committee is chaired by Charlotta Ginman, and its other 
members are Don Robert, Georges Fornay, Marion Sears and Neil 
Thompson. The Audit Committee is responsible for overseeing 
financial reporting, risk management and internal control procedures, 
as well as the appointment, removal and scope of work of the external 
auditor (including non-audit services, independence and objectivity). 
Further information on the Audit Committee can be found in the 
Audit Committee Report on pages 72 to 74.

Remuneration Committee
The Remuneration Committee is chaired by Marion Sears, and its 
other members are Don Robert, Charlotta Ginman, Georges Fornay 
and Neil Thompson. The Remuneration Committee is responsible 
for determining the remuneration of the Chair (with the Chair 
absenting himself), Executive Directors and senior executives of 
Keywords. The Remuneration Committee is responsible for making 
recommendations to the Board on Directors’ and senior executives’ 
remuneration. Non-Executive Directors’ remuneration is determined 
by the Executive Directors. Further information on the Remuneration 
Committee can be found in the Directors’ Remuneration Report on 
pages 75 to 89.

ESG Committee
The ESG Committee is chaired by Georges Fornay and its other 
members are Neil Thompson, Marion Sears, Bertrand Bodson, Don 
Robert, Charlotta Ginman, Robert Kingston and Jon Hauck. The remit 
of the ESG Committee is to oversee the following areas which have 
been identified as environmental, social and governance priorities: (i) 
people; (ii) client; (iii) community; and (iv) planet; and all underpinned 
by (v) corporate governance. Further information on the ESG 
Committee, including its role and responsibilities, can be found in the 
ESG Committee report on pages 90 and 91.

Governance documents 
The Matters Reserved for the Board and terms of reference for all the 
Committees are available on the Company’s website  
www.keywordsstudios.com.

Board evaluation
In 2023, an internal evaluation of the effectiveness of the Board and 
its Committees was conducted with the support of the Company 
Secretary, which concluded that the Board and its Committees 
continue to operate effectively. An externally facilitated evaluation 
was last conducted in 2021, by One Advisory Limited, and the Board is 
committed to a periodic external evaluation.

The 2023 evaluation exercise comprised two stages. The first stage 
was a detailed questionnaire to gather feedback from each Director 
on the overall performance of the Board and the Board’s Committees. 
The second stage was a series of individual discussions held between 
the Chair with each Director. The Senior Independent Director held 
discussions with each Director to review the performance of the 
Chair. The areas addressed by the evaluation were: composition and 
skills, culture and integrity, operating effectiveness and efficiency, 
stakeholder engagement, quality of information and ongoing 
development, the overall contribution of each Director and the 
effectiveness of the Chair.

Progress made during the year
Four areas were identified for improvement in 2023, and comments 
on progress made are included below.

—  To review opportunities for enhancing engagement with 

key stakeholders.
Progress made in the year: Opportunities to engage with 
shareholders, the workforce, banking partners and clients have 
been made available to the Board during the year.

—  To offer Directors opportunities for development.

Progress made in the year: A dedicated session was held on 
artificial intelligence, exploring a broad range of commercial, 
operational and legal considerations. The Directors were able to 
discuss training needs with the Chair and Company Secretariat.

—  More time dedicated to reviewing (i) acquisition success and 

integration activity, and (ii) competitors.  
Progress made in the year: An integration update was added 
to regular Board reports, and insights into the position and 
experiences of competitors and the broader market were 
included in deep dives and other updates, as appropriate.

—  Succession planning for members of the Executive Committee.
Progress made in the year: 2023 saw a re-organisation of the 
leadership team, which incorporated a review of the talent 
pipeline as part of a Group diversity programme.

Keywords Studios plc

Annual Report and Accounts 2023

—  To enhance Board papers and 

Director

Following a review of the findings of the 2023 
evaluation, the Board has highlighted the 
following areas for attention in 2024:

—  To continue to offer Directors a range 
of opportunities for training and 
development.

presentations with a strong focus on 
strategic priorities, including key financial 
and non-financial metrics. 

—  To enhance the Board’s oversight of 

company culture and the risks inherent 
in the business and the Group’s internal 
controls framework.

—  To continue to focus on succession 

planning for Board roles.

Advisers
The Board has regular contact with its 
advisers to ensure that it is aware of changes 
in corporate governance procedures and 
requirements and that the Group is, at all 
times, compliant with applicable rules and 
regulations. The Company had Director and 
Officers’ liability insurance cover in place 
throughout the year and it is intended for 
the policy to continue for the year ending 
31 December 2024 and subsequent years. 
Additionally, the Company provides an 
indemnity in respect of all the Company’s 
Directors or other officers of the Company 
against all costs, charges, losses, expenses 
and liabilities incurred by them in the 
execution and discharge of their duties. 

The Company’s nominated adviser, Deutsche 
Numis, provides guidance on regulatory and 
corporate governance matters to the Board, 
as required. 

In January 2024 the Company announced 
the appointment of Barclays Bank plc as 
joint Corporate Broker, alongside existing 
Corporate Broker, Deutsche Numis.

The Company has retained Deloitte LLP, who 
provide advice in relation to remuneration 
matters. Additional information can be found 
in the Directors’ Remuneration Report on 
pages 75 to 89. 

All Directors may receive independent 
professional advice at Keywords’ expense, 
if necessary, for the performance of 
their duties.

67

Meetings and attendance
The following table shows the attendance of Directors at scheduled meetings of the Board 
and its Committees during the calendar year ended 31 December 2023. The number of 
attendances is shown next to the maximum number of meetings the Director was entitled 
to attend.

Bertrand Bodson

Jon Hauck

Rob Kingston4

Don Robert1

Charlotta Ginman3

Georges Fornay3

Marion Sears5

Neil Thompson6

Ross Graham2

Board

Audit 
Committee

Remuneration 
Committee

Nominations 
Committee

ESG 
Committee

8/8

8/8

4/4

7/7

8/8

8/8

7/8

8/8

2/2

–

–

–

4/4

5/5

5/5

5/5

4/5

2/2

–

–

–

3/3

4/4

4/4

6/6

6/6

2/2

–

–

–

2/2

3/3

2/2

2/3

3/3

1/1

3/3

3/3

2/2

3/3

3/3

3/3

2/3

3/3

–

1  Don Robert joined the Board on 1 February 2023.

2  Ross Graham sadly passed away on 13 May 2023.

3  On 26 May 2023, Charlotta Ginman was appointed a member of the ESG Committee and Georges Fornay 

was appointed a member of the Nominations Committee and Remuneration Committee.

4  Rob Kingston joined the Board on 1 July 2023.

5  Marion Sears was unable to attend one Board meeting, one Nominations Committee meeting and one 

ESG Committee meeting due to a family emergency.

6  Neil Thompson was unable to attend one meeting of the Audit Committee due to a prior commitment.

QCA Corporate Governance Code

Principle

Establish a strategy and business model which promotes  
long-term value

Promote a corporate culture that is based on ethical values 
and behaviours

Disclosure within 
this report

Pages 14-27 

Pages 38-51

Seek to understand and meet shareholder needs and expectations

Pages 52-53

Take into account wider stakeholder interests and their implications 
for long-term success

Pages 38-53

Embed effective risk management, internal controls and 
assurance activities

Establish and maintain the board as a well-functioning, balanced 
team led by the chair

Maintain appropriate governance structures and ensure that 
individually and collectively the directors have the necessary  
up-to-date experience, skills and capabilities

Evaluate board performance based on clear and relevant 
objectives, seeking continuous improvement

Establish a remuneration policy which is supportive of long-term 
value creation and the company’s purpose, strategy and culture

Communicate how the company is governed and is performing 
by maintaining a dialogue with shareholders and other 
relevant stakeholders

Pages 54-60

Pages 62-71

Pages 62-71

Pages 66-67

Pages 77-82

Pages 52-53, 
62–67

1

2

3

4

5

6

7

8

9

10

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information68

  Our Board of Directors

Don Robert
 Chair

Don brings a strong track record of building and leading 
international businesses, including through acquisitions, 
and a deep understanding of technology, data and 
analytics. He was CEO of Experian plc, the global 
information and analytics group, for nine years, during 
which time he more than doubled operating profits 
and scaled the business into a global market leader. He 
subsequently became Chair of Experian between 2014-
2019. He has also served as a non-executive Director of 
Court for the Bank of England and Senior Independent 
Director of Compass Group. Prior to joining Experian, Don 
held executive positions with First American Financial 
Corp. and U.S. Bank.

Don currently serves as Chair of the London Stock 
Exchange Group (LSEG), where he has overseen the 
transformation of LSEG into a leading global financial 
markets infrastructure business. He is also involved in 
several private technology focused businesses and holds 
a variety of private equity roles.

Bertrand Bodson

 Chief Executive Officer
Bertrand Bodson brings deep experience of driving 
and executing growth strategies for international 
businesses. He has a 23-year career in establishing new 
business models and innovative platforms, developing 
strategic partnerships, international expansion and 
digital transformation. He was Chief Digital Officer 
and a member of the executive committee for global 
healthcare leader Novartis between 2018-2021, where 
he led the digital transformation of the business, leading 
large-scale teams, securing a number of strategic 
partnerships and playing a key role in the development of 
its corporate culture. Bertrand previously spent four years 
as Chief Digital and Chief Marketing Officer at Sainsbury’s 
Argos where he led the transformation from a traditional 
catalogue business to the third-largest online retailer 
in the UK. He subsequently led the integration of Argos 
into the Sainsbury’s store network. Early experience 
includes senior roles involved with content-creation and 
entertainment at EMI Group, Bragster (which he co-
founded) and Amazon. Bertrand is a graduate of Harvard 
Business School and McGill University. He is currently a 
non-executive director of Tesco plc. 

Rob Kingston

 Chief Financial Officer

Rob comes with a strong track record of delivery across 
international and acquisitive technology and media 
companies. Prior to Keywords, he was CFO for the UK&I 
Division of Flutter Entertainment plc. Previously, having 
joined as a graduate, he worked at Sky plc for 25 years in 
a variety of progressively senior finance and operational 
roles across the business, including Finance Director for 
the Content Division, Group Director of IR, and Executive 
Director to the Group CEO. He has held positions on 
a variety of Boards as well as being a member of the 
Finance & General Purposes Committee of the National 
Film and Television School. Rob holds a BA (Hons) in 
Business Studies and is a Fellow of the Chartered Institute 
of Management Accountants.

Jon Hauck

 Chief Operating Officer
Jon joined Keywords in 2019 as CFO and in 2023, 
moved to his current role of COO. He has a wealth of 
finance, change management and M&A experience, 
having held the role of Group Financial Controller and 
Treasurer at Rentokil Initial plc between 2015-2019. He 
joined Rentokil Initial in 2008 and, held several roles, 
including Programme Director in North America where 
he was responsible for leading a substantial integration 
programme. He subsequently became Chief Financial 
Officer of the North America operations. Prior to Rentokil 
Initial, he worked in PriceWaterhouseCoopers’ Assurance 
practice. Jon is a Fellow of the Institute of Chartered 
Accountants of England and Wales.

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a
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Keywords Studios plc

Annual Report and Accounts 2023

 
69

Georges Fornay

 Independent  

Non-Executive Director
Georges has over 30 years’ experience in the technology 
and video games sectors and is currently Deputy CEO 
of Qobuz, the French high-quality music streaming 
service. Georges worked in senior management at 
Sony Computer Entertainment from 1995 to 2011, 
including as CEO of the French and Swiss divisions and 
culminating as the Senior Vice President from 2004 
to 2011. During this time he oversaw the launch of the 
PlayStation Portable and PlayStation 3. Prior to this, 
Georges spent nine years at Commodore, the last five 
years of which were as CEO of Commodore France PC 
Manufacturing and Distribution. Georges has also held 
significant industry-wide roles, including four years on 
the Board of France’s second largest independent games 
publisher, Focus Home Interactive, which is listed on 
the Alternext. Four years as President of SELL, France’s 
Union of Entertainment Software Publishers, where 
he was responsible for representing and advocating 
the industry’s and its 31 members’ interests to the 
French Government.

Charlotta Ginman

 Independent Non-

Executive Director and Senior 
Independent Director 
Charlotta qualified as a Chartered Accountant before 
spending a career in investment banking and commercial 
organisations, principally in technology-related 
businesses. Charlotta began her career at Ernst & Young 
in 1989, and was then appointed to a series of senior roles 
in investment banking with UBS, Deutsche Bank and 
JP Morgan, both in London and Singapore, where she 
gained considerable M&A transactional experience.

Charlotta has also held senior roles within Nokia 
Corporation, including acting as Chief Financial Officer 
of its luxury mobile phone division Vertu Corporation 
Limited. Charlotta is an experienced NED, currently sitting 
on the Boards of Gamma Communications plc, Pacific 
Assets Trust plc, Polar Capital Technology Trust plc, 
Unicorn AIM VCT plc and Boku Inc. As three of Charlotta’s 
roles are with investment companies that require less 
time to be dedicated throughout the year, and the rest 
are AIM listed entities with less regulatory burden than 
a company listed on the main market, Charlotta has 
sufficient time to devote to each of her roles.

Marion Sears

 Independent  

Non-Executive Director
Marion had an extensive career in the City as an analyst 
and subsequently in investment banking and international 
M&A. Over the last 20 years she has served on a number 
of private and public company boards as a Non-Executive 
Director. She has acted as a Senior Independent 
Director and has chaired Remuneration, Nomination and 
Corporate Responsibility committees during this time, 
giving her long-standing PLC experience and stakeholder 
understanding. Marion is currently a Non-Executive 
Director at Dunelm Group plc, where she has designated 
responsibility for workforce engagement.

Neil Thompson

 Independent  

Non-Executive Director
Neil has over 25 years’ experience in the technology 
sector, holding a number of senior positions within 
Microsoft Corporation. He was part of the management 
team that launched Xbox into Europe and for a number 
of years ran Microsoft’s Consumer and Devices business 
across EMEA. He has extensive experience of scaling 
new businesses across international territories and 
building resilient organisations in constantly changing 
environments. He is a Non-Executive Director at E.P. 
Barrus Ltd. and acts as a board adviser to start-up 
SaaS businesses.

Committee 
membership

Audit

Nomination

Remuneration

ESG

Committee Chair

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information70

  Nominations Committee report

The key area of focus during the year was 
succession planning for essential roles.

Don Robert
Chair of the Nominations Committee

Succession
Succession planning is designed to consider the planned process 
of transition to new leadership over time and also the potential 
for unforeseen change over a shorter time frame. In respect of 
the longer-term Board composition, as Board members progress 
through their tenure, the Committee continues to consider their 
independence. In 2023, the Board was satisfied that all Non-
Executive Directors continued to be independent. 

The Board is committed to effectively managing leadership 
succession and proactively engages with executives to assess the 
wider senior manager talent pool. The Board and its committees 
regularly interact with executives and senior managers throughout 
the year. These interactions are valuable for the Board’s decision-
making and have helped the Non-Executive Directors to develop a 
clear understanding of the strength of the management team in 
delivering Keywords’ strategic objectives.

Below the Board, 2023 has seen a strong focus on succession 
planning for executive roles, taking into account the strategic priorities 
of the Group and the skills required to deliver them. The Board are 
mindful of the need to continue to drive diversity and build a strong 
talent pipeline for internal successors to key leadership roles.

Skills and experience
During the year, the Committee reviewed the size, composition and 
skill set of the Board and concluded that there was an appropriate 
mix of experience, skills and knowledge to provide effective 
leadership of its business activities. It was acknowledged that Don 
Robert offers considerable corporate governance expertise, strong 
M&A and that financial expertise is provided by Charlotta Ginman, 
considerable M&A and remuneration experience is contributed by 
Marion Sears, and deep knowledge of the industry is provided by 
Georges Fornay and Neil Thompson.

Full biographical details of our Directors can be read on pages 
68 to 69.

Don Robert

 Chair of the  

Nominations Committee

Role and responsibilities
The Committee has written terms of reference which are available 
to view on the Company’s website www.keywordsstudios.com. The 
terms of reference clearly define the Committee’s responsibilities 
and duties, and these were reviewed by the Committee and 
approved by the Board in December 2023. 

Composition and changes to the Board 
and Committees
The Committee is comprised of Independent Non-Executive 
Directors and is chaired by the Chair of the Board. On 1 February 
2023, I was appointed as a Non-Executive Director and Chair 
Designate. The former Chair, Ross Graham, sadly and unexpectedly 
passed away in May and I became Chair on 15 May 2023, slightly 
ahead of my planned succession at the AGM on 26 May 2023.

Following a review of the corporate governance arrangements of 
the Company, it was decided to enhance the functioning of the 
Board’s committees by appointing all Non-Executive Directors to sit 
on all committees. This was welcomed by the Directors and, on 26 
May 2023, Charlotta Ginman was appointed a member of the ESG 
Committee and Georges Fornay was appointed a member of both 
the Nominations Committee and Remuneration Committee.

Following a rigorous search process, we were delighted to appoint 
Rob Kingston as CFO on 1 July 2023, at which time Jon Hauck 
became COO.

Each year, we review the performance of the Board, reflecting on 
successes and challenges and the contribution of Directors, and 
agree actions to enhance the Board’s performance. Details of the 
2023 internal performance review of the Board and its committees 
are provided on page 66.

Keywords Studios plc

Annual Report and Accounts 2023

71

Induction and development
Rob Kingston was appointed to the Board on 1 July 2023 and followed 
a comprehensive induction programme, including meetings with 
management teams across the Group, key external stakeholders and 
visits to a number of key studio locations. These experiences served 
to provide Rob with a deep understanding of the business’ operations 
and environment, internal controls and risk environment, investor 
relations activities and M&A.

Non-Executive Directors are encouraged to be involved in specific 
workshops or meetings, in line with their individual areas of expertise. 
Further training and development needs are assessed on a periodic 
basis and as part of Board and Committee performance reviews.

Governance
The Committee meets at least twice a year and at such other times 
as the Chair or any member of the Committee may request. 

Company Secretary
The Directors had direct access to the Group’s General Counsel 
and Company Secretary, Andrew Kennedy, for advice on legal and 
corporate governance matters.

2024 plan
The Committee has two meetings scheduled for 2024 
and its attention will be remain focused on Non-Executive 
Director recruitment.

Don Robert
Chair of the Nominations Committee

13 March 2024

Diversity
The Board sees championing diversity, equity, inclusion and 
belonging as one of its key commitments, for the benefit of 
our workforce, industry and society. We recognise the diversity 
challenges of the industry and we remain focused on improving 
diversity across the entire Group from the boardroom to the studio.

Following changes to the Board, 25% of Directors were women as 
at 31 December 2023. Charlotta Ginman is our Senior Independent 
Director as well as Chair of the Audit Committee, providing extensive 
financial experience to the Board.

The Committee conducts an annual review of the Board Diversity 
Policy, which acknowledges that an effective Board will include 
and make good use of differences in the skills, geographic and 
industry experience, background, ethnicity, gender and other 
distinctions between Directors. It emphasises that, in identifying 
suitable candidates for appointment to the Board, the Committee 
will consider candidates on merit against objective criteria, with 
due regard for the benefits of diversity on the Board and the skills, 
experience, independence and knowledge which the Board as a 
whole requires to be effective.

Information about diversity at Keywords can be found on pages 
39 to 41.

Time commitment
During the year, the Committee reviewed the time commitments 
of Board roles. External appointments held by Directors were 
considered and assessed as providing valuable experience and 
insights for Directors to apply to their role at Keywords, and do not 
impact a Director’s ability to dedicate the required time to Keywords.

As three of Charlotta’s roles are with investment companies that 
require less time to be dedicated throughout the year, and the rest 
are AIM listed entities with less regulatory burden than a company 
listed on the main market, Charlotta has sufficient time to devote to 
each of her roles.

Activities in the year
During the year, the Committee’s key activities included:

—  The search and selection process for the CFO role, and 

nomination of Rob Kingston.

—  Conducting a Board effectiveness review.

—  Assessing the skills, knowledge, experience and diversity 

on the Board.

—  Assessing the independence and time commitment of 

each Director.

—  Search for additional NED.

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information72

  Audit Committee report

Continuing to oversee the implementation of 
a fit for purpose Risk Assurance and Internal 
Control Framework for the Group.

Charlotta Ginman
Chair of the Audit Committee

—  Revenue recognition – we reviewed areas of material judgement 

relating to revenue recognition in client contracts.

—  Functional currency – we reviewed the functional currency 
of the Company and presentation currency of the financial 
statements in light of recent acquisitions.

—  Taxation – we reviewed the Tax Policy Statement and Anti-Tax 

Evasion Policy.

—  Climate reporting – now a mandatory requirement for Keywords, 
we reviewed the reporting regime, compliance statement and 
materiality assessment. Our TCFD and CFD disclosures can be 
read on pages 46 to 51.

—  Accounting Policy changes and their impact on our accounts 

were discussed. For more, see page 107.

Furthermore, the Committee discussed as well as received 
comprehensive papers on explaining management’s estimates and 
judgements in connection with material accounting issues including 
bad debt provisioning (IFRS 9), impairments of onerous contracts, 
deferred contingent liabilities, going concern and treasury activities. 
For further detail on these, see the Notes forming part of the 
consolidated financial statements on pages 105 to 142.

Annual Report and financial statements
The Board has asked the Committee to confirm that, in its opinion, 
this Annual Report as a whole can be taken as fair, balanced 
and understandable and provides the information necessary for 
shareholders to assess the Group’s financial position, performance, 
business model and strategy. In doing so, the Committee has given 
consideration to:

—  The way the Strategic Report (including the Chair’s statement 
and reports of the CEO and CFO) presents the Group and 
its operations, financial and business model and the metrics 
management uses to measure performance.

—  Whether suitable accounting policies have been adopted and 
have challenged the robustness of significant management 
judgements and estimates reflected in the financial results.

—  The comprehensive control framework around the production 
of the Annual Report, including the verification processes in 
place to deal with the factual content.

—  The extensive levels of review that are undertaken in the 
production process, by both management and advisers.

—  The Group’s internal control environment.

Charlotta Ginman
 Chair of the  
Audit Committee

Introduction from the Chair
I am pleased to present, once again as Chair of the Audit Committee, 
the report for the year ended 31 December 2023. This report 
details the work of the Committee over the past year, fulfilling our 
responsibilities to provide effective governance over the Group’s 
financial activities.

Role and responsibilities
The Committee has written terms of reference which are available 
to view on the Company’s website www.keywordsstudios.
com. The terms of reference clearly define the Committee’s 
responsibilities and duties, and these were reviewed by the 
Committee and approved by the Board in December 2023. In 
addition to the terms of reference, the Committee has developed 
an annual agenda which corresponds with the meeting schedule, 
to ensure all key responsibilities are completed and managed.

Membership
The Committee is comprised of Independent Non-Executive 
Directors and as a whole has competence relevant to the video 
games industry. I am a Chartered Accountant and I also chair the 
Audit Committees for other public companies. More information 
about the Committee members and their attendance during the 
year can be found on pages 67 to 69.

Key reporting issues
During the year, and as part of the year-end procedures, the 
Committee considered the following key financial matters in relation 
to the Group’s financial statements and disclosures with input from 
both management and the external auditor:

—  Business combinations – we reviewed, the key business 

combination accounting assumptions, including purchase price 
allocations for our newly acquired entities, used during the year.

—  Valuation of goodwill and intangible assets – we received 

goodwill impairment review results, and challenged the 
underlying assumptions made. 

Keywords Studios plc

Annual Report and Accounts 2023

73

The Group uses certain alternative performance measures (APMs) 
to present its results alongside the statutory financial statements. 
These are non-GAAP measures used by management and the Board, 
designed to provide the users with a further understanding of the 
trading performance of the business. An explanation of the APMs 
and a reconciliation to the nearest statutory equivalent measure is 
provided on pages 154 to 161.

As a result of the work performed, the Committee has concluded 
that the Annual Report for the year ended 31 December 2023, 
taken as a whole, is fair, balanced and understandable, and provides 
the information necessary for shareholders to assess the Group’s 
performance, business model and strategy, and it has reported on 
these findings to the Board.

Internal control and risk assurance framework
The Committee has continued to oversee the build and 
enhancement of the Group’s risk assurance and internal controls 
framework to ensure that following the Group’s rapid expansion a 
strong framework is maintained. During the year, the Committee 
considered and approved the implementation of a well documented, 
three lines of defence model which will be appropriate to the size, 
scale and growth trajectory of the Group. The first line of defence 
is our studios, who are responsible for the day-to-day management 
of risk and application of controls; the second line is independent 
Group functions such as finance which oversees finance controls 
and monitors risk management; and, finally, the third line is internal 
audit, providing objective and independent assurance.

Our three lines of defence model:

The Board + Audit Committee + Remuneration Committee 
+ Nominations Committee + ESG Committee

Executive Committee + Risk & Compliance Committee

First Line

Second Line

Third Line

Studio

Group functions

Internal audit

Own & manage risk

Day-to-day 
management

Application  
of controls

Responsible  
& accountable

Set business 
culture (leadership 
principles)

Oversee & 
specialise in risk 
management  
& compliance

Risk management

Financial  
controls & IT

Policies, tools  
& procedures

Reporting  
& monitoring

Advise first  
line of defence

Independent  
assurance

Profile the 
assessment & 
management  
of risk

Internal controls 
testing

Advise first & second 
lines of defence

Report to Audit,  
CFO & other 
committees

We have made significant progress during the year in developing and 
rolling out risk and control matrices (RACMs) to systematically manage 
and evaluate risks and controls. Various workshops were held for key 
stakeholder groups to ensure RACMs were appropriate and training 
sessions were conducted to ensure those responsible were provided 

with the requisite skills and knowledge. RACMs will be monitored 
with a combination of self assessment, testing, management letters 
of assurance every year as well as periodic internal audits. We will 
continue to map the implementation and advancement, and I will be 
pleased to report progress in next year’s report. 

Twice a year, at the time of the interim results and full year results, the 
regional heads of operations, finance teams and Divisional directors 
confirm to the Committee compliance in such areas as key policy 
rollouts, risk reviews, internal controls and contract management.

The Committee regularly reviews the Company’s principal risks 
on behalf of the Board, ensuring they remain relevant. Material 
changes are promptly notified to the Board, and mitigation plans are 
reviewed to ensure they are fit for purpose as appropriate. During 
2023, the Committee reviewed the risk register of each principal 
risk at each meeting and received a deep dive analysis into a chosen 
principal risk, and in January a comprehensive review of principal 
and emerging risks was conducted, structured as a top-down 
Board risk overview and bottom-up leadership team review. In 2023, 
the Committee received deep dives, including, Financial Crime 
and Technology Obsolescence. A comprehensive overview of our 
principal and emerging risks can be read on pages 54 to 60. 

The Committee is supported by a management-led Risk and 
Compliance Committee (RCC), formed in 2023, whose members 
include key risk owners and functional heads from across the Group. 
The RCC is chaired by Rob Kingston, CFO, and drives enhancements 
to the internal controls and risk framework and reports on key 
matters are delivered to the Committee on a regular basis.

Internal Audit
The Internal Audit function plays a crucial role within the Group’s 
governance, risk management, and internal control framework. 
The primary objective of this function is to assist the Board and 
executive management in safeguarding the organisation’s assets, 
reputation, and sustainability, whilst effectively managing and 
mitigating risks. This involves evaluating whether significant risks 
are identified and appropriately communicated by management to 
the Board and executive team, and assessing the adequacy of their 
control measures.

The Committee is responsible for overseeing and evaluating the 
scope and effectiveness of the Group’s Internal Audit function. 
During the year, Management obtained the support of external 
resources to supplement the Internal Audit function, which has been 
effective in ensuring continuity of delivery of the 2023 Internal Audit 
Plan. The activities of the Internal Audit function are governed by 
an Internal Audit Charter which was reviewed and approved by the 
Committee during the year.

The Committee received regular updates on internal audit activities, 
including:

— 

Integration of recently acquired businesses;

— 

Implementation and communication of Group policies;

—  Reviews of whistleblowing procedures;

—  RACMs work conducted, holding various workshops and 

training sessions;

—  Business assurance processes; and

— 

IT and physical security.

Reports are presented at each Committee meeting, providing an 
update on activities, progress against the internal audit plan, results 
from audits and site visits.

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  Audit Committee report  

C O N T I N U E D

Key policies
The Committee remains responsible for the review and approval of 
the following policies, which were reviewed and approved during  
the year:

—  Non-Audit Services Policy.

—  Employment of Former Employees of the External Auditor Policy.

Whistleblowing
Keywords operates an externally-facilitated whistleblowing portal 
and has a dedicated internal cross-functional team which has proven 
successful in co-ordinating responses to protected disclosures 
received. It continues to securely handle confidential or anonymous 
reports in line with data privacy rules and the latest whistleblowing 
legislation in relevant jurisdictions where we operate.

The whistleblowing portal gives employees and third parties the 
opportunity to raise any concerns they may have about possible 
financial or other irregularities confidentially, anonymously if they 
wish. During 2023, twelve reports were received, which were fully 
investigated and either substantiated and resolved or disproven 
(2022: eight). The greater number of reports received in the year 
gives the Committee confidence that employees are aware of 
the whistleblowing portal and are confident to use it without fear 
of retribution.

External audit

Audit services
The Auditor is appointed by the shareholders annually to provide an 
opinion on financial statements prepared by the Directors. BDO, the 
Company’s current Auditor, was first appointed in 2013. Currently, 
Stephen McCallion acts as our lead partner.

The Auditor attends all Committee meetings. The scope of the 
current annual year-end audit was agreed in advance with the 
Committee with a focus on areas of audit risk and the appropriate 
level of audit materiality. The Committee also had discussions with 
the auditor on internal controls, accounting policies and areas of 
critical accounting estimates and judgements and fees.

Following the audit, BDO reported to the Committee on the results 
of the audit work and highlighted any issues identified, or that the 
Committee had previously identified as significant or material in the 
context of the financial statements.

There were no adverse matters brought to the Committee’s 
attention in respect of the 2023 audit, which were material and 
which should be brought to the Company’s shareholders’ attention.

Effectiveness
The Committee monitored and evaluated the effectiveness of 
the Auditor under the current terms of appointment based on an 
assessment of the Auditor’s performance, qualification, knowledge, 
expertise and resources. The Auditor’s effectiveness was also 
considered along with other factors such as audit planning and 
interpretations of accounting standards and separate discussions 
with management (without the Auditor present) and with the Auditor 
(without management present). I also held discussions with the audit 
partner throughout the year outside of Committee meetings.

The Committee was satisfied that the audit was effective and that 
BDO continues to demonstrate the skills and experience needed to 
fulfil its duties effectively.

Independence and non-audit fees
The non-audit services policy was reviewed and updated in 2023. 
Any non-audit services are required to be pre-approved in advance 
by the Committee. During the year, BDO provided non-audit services 
to the Company of €10,500 (2022: €13,000), representing work 
done in association with the interim accounts.

In order to fulfil the Committee’s responsibility regarding 
independence of the Auditor, the Committee reviewed the senior 
staffing of the audit, the Auditor’s arrangements concerning any 
conflicts of interest, the extent of any non-audit services, the fact that 
no former external auditors have been employed in the business, and 
the Auditor’s independence statement. The Committee is satisfied 
that the Auditor remains independent.

External audit tender
BDO has been the Group’s auditor for over 10 years; however, 
Stephen McCallion has only acted as lead partner for four of the 
six years he has been involved with the Company’s audit and we 
therefore consider that he remains independent and able to carry on 
as lead partner until 2024. 

BDO will remain the Company’s auditor for the year ending 31 
December 2024; however, a comprehensive tender process will 
be undertaken during 2024, with the view of securing a new audit 
mandate for the year ending 2025. 

The Committee has therefore, in accordance with the 2019 Ethical 
Standard, recommended to the Board that BDO continue to serve as 
Auditor for the 2024 financial year.

Audit Committee effectiveness
During the second half of the year, an internal evaluation of the 
effectiveness of the Board and its Committees was conducted. I 
am glad to say that the Audit Committee had a positive outcome, 
something I am hoping we will continue to enjoy going forward.

Focus for the coming year
The Committee has five meetings scheduled for 2024. Attention 
will be focused on the external audit tender process and the 
implementation of the three lines of defence model.

Charlotta Ginman FCA
Chair of the Audit Committee

13 March 2024

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75

Focusing on fair pay for all employees, 
competitive rates for the workforce and a 
structure for the leadership that supports 
long-term value creation and aligns with 
shareholder experience.

Marion Sears
Chair of the Remuneration Committee

strong cash generation. Bertrand Bodson and Rob Kingston did 
not receive any LTIP vesting as they joined the business in 2021 
and 2023 respectively, but Jon Hauck received an LTIP vesting for 
performance over the three years to May 2023 based on relative 
TSR performance, together with the automatic vesting of tranches 
of salary shares. Accordingly, the Single Figure remuneration earned 
by the CEO was £777,700, that earned by the CFO was £231,300 
and that earned by the COO was £1,177,500. The Single Figure 
published for our COO, Jon Hauck, includes the LTIP at a face value 
of £658,500 at the time of vesting in May 2023.

2023 Remuneration
Base salaries are reviewed each April and the salary for Bertrand 
Bodson increased by 3.5% to £621,000 in April 2023. Jon Hauck did 
not receive an increase in 2023 as CFO because he was promoted 
to COO-designate in October 2022 and received an increase at that 
time to £390,000. Rob Kingston joined on 1 July 2023 to succeed Jon 
as CFO on a base salary of £375,000.

The bonus opportunity in 2023 under our old Policy represented 
30% of base salary and was measured against financial metrics 
(60%) and non-financial metrics (40%). Targets were set in line with 
our budget and strategic priorities and achievement against targets 
is described on page 85. This led to a payout of 18% of salary.

The LTIP represents 275% of salary for the Executive Directors and 
the performance period has historically been three years to May. 
From 2023, the LTIP performance period is aligned with the calendar 
and financial year, more in line with market norms. Up to and 
including awards made in 2023, the entire LTIP has been measured 
against TSR relative to the FTSE 250 index excluding investment 
trusts. Whilst in-flight LTIPs may not vest unless we deliver a share 
price recovery, the 2023 LTIP vesting covered the performance 
period May 2020-May 2023 and delivered 100% vesting to Jon 
Hauck. No discretion was applied and Jon retained these shares 
which count towards his required shareholding.

Workforce Remuneration
All employees received a regular salary increase on 1 April 2023. 
Our workforce is complex in structure, being in 26 countries with pay 
scales varying between hourly paid and flexible workers and highly 
paid engineers and artists. For 2023 we again took the decision 
to invest more in the pay of lower paid employees and the global 
workforce average increase was 6.2% compared with a standard 
increase for Board and Executive Committee (ExCo) of 3.5%.

Marion Sears

 Chair of the  

Remuneration Committee

Introduction from the Chair
I am pleased to present the Directors’ Remuneration Report for the 
year ended 31 December 2023. The Company has chosen to adopt 
the corporate governance Code for Small and Mid-sized Quoted 
Companies published by the Quoted Companies Alliance; however, 
we recognise the importance of transparency and high standards of 
corporate governance so this report contains disclosures similar to 
those required by the UK Corporate Governance Code. You will also 
see that our new Remuneration Policy, set out in this report and under 
which 2024 awards will be made, broadly follows the Principles and 
Provisions of the UK Corporate Governance Code.

Business performance and Executive pay outcome 
for 2023
The Group delivered resilient growth in a difficult year for the 
industry that was impacted by a slow-down in player spend, 
industry-wide cutbacks and US entertainment strikes. Against 
this backdrop revenues were €780.4m, representing year-on-
year growth of 13.0% including our five acquisitions, and adjusted 
operating profit increased 6.5% to €122.0m. We continued to grow 
our market share and industry leadership position and management 
made considerable progress against our strategic objectives. Cash 
generation remained healthy and conversion was over 80%.

We saw strong performance in our Create division, however our 
Globalize and Engage divisions experienced challenges due to US 
strikes, lower client activity and delayed project work, reflecting the 
current mixed market backdrop in the video gaming industry. This 
performance and backdrop, together with an equity market focus 
on the impact of AI on future performance, resulted in the share 
price falling during the year. Whilst we expect to deliver strong 
revenue and profit growth in 2024, the executive pay outcomes 
for 2023 reflect performance and shareholder experience in the 
year. The Committee awarded a bonus of 18% of salary which 
it believes reflects the strategic progress in the year and the 

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Stakeholder considerations
The Committee has balanced the interests of shareholders and 
employees in reaching a determination that the remuneration 
outcomes described above are fair and reasonable and that no 
discretion needed to be exercised to adjust outturns or to address 
windfall gains. In coming to this conclusion, the Committee took into 
account the following factors:

—  The Group has delivered resilient growth in the context of a 

difficult market backdrop.

—  The Group continued to pay dividends to shareholders in line 

with the dividend policy.

—  The LTIP shares vesting in the year to the COO were retained 

by him.

—  The employee net promoter score (eNPS) remained at a good 

level overall despite difficult market conditions.

—  Lower-paid employees received higher percentage increases in 

salary than management.

Remuneration policy review
During 2023, the Committee undertook a detailed review of the 
executive remuneration framework which included consultation 
with major shareholders, and we are grateful for the input provided 
and support shown for our proposals. We listened to feedback 
from shareholders and amended the final Policy structure as a 
consequence. The new Policy will bring the remuneration structure 
for our three Executive Directors into line with the increased size 
and complexity of Keywords and provide the structure we need 
to support our growth in the future. As part of this change we are 
increasing maximum bonus opportunities to more competitive levels. 
Awards will be subject to stretching performance targets, with 70% 
of the bonus based on financial measures, and the measures for LTIP 
awards updated to capture a broader assessment of performance, 
including a return on capital employed (ROCE) underpin. To 
strengthen the alignment with shareholder interests an element 
of bonus deferral has been introduced for the CEO, and a holding 
period will be introduced for LTIP awards. Details are set out on page 
85 and shareholders can be assured that our overall philosophy 
is unchanged, being to maintain a focus on pay for performance 
and retain our weighting to long-term value creation and ensure 
alignment with shareholders. 

2024 remuneration
In line with our Policy, executive salaries increase in line with, or 
below, any increase paid to the UK workforce. As such, on 1 April 
2024 executive salaries will increase by 4%, whilst the salaries of 
our colleagues based in the UK and Ireland will increase by at least 
4.5%. In 2024, implementation of the new Policy will mean we award 
higher bonus opportunities of 75% of salary to the CFO and COO 
and 125% of salary to the CEO, with an increased weighting (70%) on 
financial metrics to recognise the importance of sustainable annual 
financial performance. We will award the same LTIP quantum as 
before (275% of salary to all three Executive Directors) and 50% will 
be measured against TSR relative to the FTSE 250 index (excluding 
investment trusts), 35% will be measured against other financial 
measures and 15% will be measured against important ESG targets. 
We will explain bonus outcomes at the year end, and you can find 
details of the LTIP targets for the period 2024-2026 which will be 
used in forthcoming awards, on page 87.

Further engagement
We have engaged extensively with shareholders over the last few 
years as we have reshaped our Remuneration Policy to reflect the 
size and complexity of Keywords and to provide the framework we 
need to support our growth in the future, and we now expect this 
new Policy to remain in place for several years. You will see we have 
incorporated feedback and set stretching targets and I look forward 
to receiving your support at our 2024 AGM. In the meantime, if you 
would like to discuss any aspect of our approach to remuneration, 
please feel free to contact me via our Company Secretary.

Marion Sears
Chair of the Remuneration Committee

13 March 2024

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Section 1: Directors’ Remuneration Policy

Executive Directors’ remuneration at a glance
The following is a summary of the key components of Executive Director remuneration, including changes and implementation in the 
forthcoming financial year.

Element

Remuneration in 2023

Remuneration in 2024

Base salary

With effect from 1 January 2023

With effect from 1 January 2024

CEO: £600,000 
CFO/COO Designate: £390,000

With effect from 1 April 2023

CEO: £621,000 
CFO/COO Designate: £390,000

With effect from 1 July 2023

CEO: £621,000 
COO: £390,000 
CFO: £375,000

CEO: £621,000 
COO: £390,000 
CFO: £375,000

With effect from 1 April 2024

CEO: £645,800 
COO: £405,600 
CFO: £390,000

Pension

5% of base salary for all Executive Directors, in line with UK workforce No change

Annual bonus Maximum opportunity of 30% of base salary based on:

—  Financial targets, including turnover and profitability 

(weighted 60%)

—  Non-financial objectives (weighted 40%)

LTIP

275% of base salary for Executive Directors, subject to the 
Company’s TSR performance versus the FTSE 250 Index (excl. 
investment trusts) over a three-year performance period

Shareholding requirements apply

CEO: 
Target: 62.5% of salary 
Maximum: 125% of salary

Partial bonus deferral applies – deferral of any bonus earned in excess 
of 50% of maximum for at least one year

CFO and COO: 
Target: 37.5% of salary 
Maximum: 75% of salary

Measurement: 
70% financial targets (including adjusted operating profit 50%, 
total revenue 20%) 
30% non-financial targets based on strategic measures

275% of base salary for Executive Directors, measured:

—  50% relative TSR (vs the FTSE 250 Index excl. investment trusts)

—  25% organic revenue growth

—  10% adjusted cash conversion rate

—  15% ESG targets

LTIP vesting is subject to a return on capital employed underpin

One-year holding period applies to 50% of 2024 awards vesting

Policy and principles
The Remuneration Committee determines the Company’s policy 
on the remuneration structure for the Executive Directors and 
Executive Committee members plus the Company Secretary, and is 
responsible for oversight of the Remuneration Policy for the broader 
employee population.

The objectives of this policy are to:

—  Reward executives in a manner that ensures they are properly 
incentivised and motivated to perform in the best interests 
of shareholders;

—  Provide a level of remuneration required to attract, motivate and 

retain high-calibre individuals;

—  Encourage value creation, through consistent and transparent 

alignment of incentive arrangements with the agreed Company 
strategy over the long-term; and

—  Ensure the total remuneration packages, comprising 

both performance-related and non-performance-related 
remuneration, are designed to motivate the individual, align 
interests with shareholders and comply with good corporate 
governance practice.

The Remuneration Committee believes these objectives are best 
achieved by a remuneration structure whereby:

—  Base salaries are targeted at up to median vs relevant 

comparator groups. In 2021 and 2022, the award of salary shares 
was used to compensate for base salaries at the lower quartile of 
relevant comparator groups and to ensure a more competitive 
position is achieved in a structure aligned with shareholders. 
From November 2022, we moved to a more typical market-
competitive base salary structure and there is no intention to 
use salary shares going forward;

—  Annual bonuses are targeted at up to median vs relevant 

comparator groups, with a maximum of 125% of base salary for 
the CEO and 75% of base salary for the COO and CFO;

—  Long-term incentives are set at upper quartile, being the means 
by which executives can earn significant rewards if shareholders 
likewise have obtained a good return; and

—  We consider the FTSE 250 overall to be a good comparator 

group and use this for relative TSR measurement. We also 
consider technology and AIM company peer groups when 
setting remuneration.

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Section 1: Directors’ Remuneration Policy  C O N T I N U E D

Executive Director remuneration components
Various remuneration components are combined to ensure an appropriate and balanced remuneration package which reflects the size and 
complexity of the Group, the executive’s experience, responsibility and position, as well as wider market conditions. For this, the Remuneration 
Committee takes into account the performance of the individual, comparisons with peer companies and, where considered appropriate, 
reports from external independent consultants.

The remuneration package comprises the following elements:

—  Fixed remuneration (base salary, benefits and pension)

—  Performance-based remuneration (annual bonus and share awards)

These elements are detailed in the table below, which refers to the structure used for the Executive Directors; the structure is cascaded down 
to the ExCo and leadership team with variation in quantum according to level.

New policy
During 2023, the Remuneration Committee reviewed the pay structure for the Executive Directors with a particular focus on how the 
package incentivises management, appropriately reflects the strategic priorities of the Group (focused on continued strong growth), and the 
appropriateness of the financial and non-financial performance conditions applied. The Chair of the Remuneration Committee consulted 
with our largest shareholders to seek their views on the structure and proposed changes. As a result, the Committee amended the structure 
to bring it in line with the increased size and complexity of the Group and revised performance conditions to more effectively link the 
remuneration of Executive Directors with the long-term success of the Company and interests of shareholders.

Our new Policy is set out below. As we explained during consultation, the new Policy increases annual bonus opportunities to be more 
competitive with market practice in FTSE 250 companies, increases the weighting on financial metrics for the bonus to recognise the 
importance of sustainable annual financial performance and increases the number of LTIP metrics used whilst retaining our weighting to 
the long term to ensure alignment with shareholders and a focus on long-term value creation. In conjunction with increased quantum, and 
to ensure shareholder alignment, we have introduced a partial bonus deferral for the CEO, a ROCE underpin for LTIP vesting and a one-year 
holding period following LTIP vesting.

Accordingly, we have increased CEO variable quantum to 400% of salary and CFO/COO quantum to 350% of salary. We recognise that 
in conjunction with awarding a higher quantum, shareholders will expect us to set stretching targets and we envisage 50% of bonus will 
pay out for on-target performance. This compares with previous years when all of the 30% of salary bonus has typically paid out for  
on-target performance. Therefore, the on-target performance for the bonus for the CEO will increase from 30% to 62.5% of salary, and 
for the CFO and COO will increase from 30% to 37.5% of salary, with most of the increased opportunity linked to targets for delivering  
above-budget performance. 

Purpose and link to strategy

Operation

Opportunity

Performance measures

Base salary

To attract and retain talented 
executives to deliver the Group’s 
strategy, by ensuring base 
salaries and the implied total 
package are competitive in 
relevant talent markets, whilst 
not overpaying.

Base salaries are reviewed by 
the Committee annually and 
benchmarked periodically 
against comparable roles at 
comparable companies of 
similar size and complexity. 
Paid in cash.

Salaries are set on a case-by-case basis 
to reflect the role, the experience and 
qualifications of the individual. 

n/a

Base salary increases for the executives 
take into account personal performance, 
Group performance, significant changes in 
responsibilities, the average increase awarded 
to the wider workforce, and competitive 
market practice. 

In the normal course, the expectation is 
that base salary will increase annually in line 
with, or below, any increase paid to the UK 
workforce.

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Purpose and link to strategy

Operation

Opportunity

Performance measures

Pension and benefits

To provide an appropriate 
structure and level of post-
retirement benefit for executives 
in a cost-efficient manner that 
reflects local market norms in 
the relevant jurisdiction.

Annual bonus

To provide an award where 
individual and Company 
performance have met or 
exceeded expected levels.

LTIP

To incentivise delivery against 
total shareholder return targets 
and align the interests of 
executives and shareholders in 
growing the value of the Group 
over the long term.

At the discretion of the 
Remuneration Committee, an 
executive may participate in a 
pension scheme facilitated by 
the Company. 

The Company provides access to pension 
schemes based on local legal requirements 
or where expected by local labour 
markets. Contributions meet the minimum 
requirements or are of a modest level. 

n/a

The Company also provides 
access to Group benefit 
schemes, where appropriate 
by region, which may include 
moderate contribution towards 
private health insurance, death 
in service cover and other 
Group-based benefits.

Basic additional benefits may also be provided 
where available and where considered the 
norm for managerial positions in similar 
businesses. 

An amount is paid equivalent to a percentage 
of base salary not exceeding the average paid 
in respect of the local workforce (currently 5% 
in the UK).

Executives are eligible to 
participate in an annual 
bonus scheme. 

Up to a maximum of 125% of base salary for 
the CEO and 75% of base salary for the COO 
and CFO. 

The Remuneration Committee 
reviews the range and 
weightings of financial and 
non-financial performance 
measures each year.

For the CEO, any cash bonus in excess of half 
of the maximum opportunity will be used to 
purchase Company shares which would then 
be held for at least one year. 

For the COO and CFO, the bonus is paid 
in cash.

The portion of bonus earned in any one year 
depends on the Remuneration Committee’s 
assessment of the overall performance 
of the Company against predetermined 
targets for the year. Performance targets 
are 70% weighted on the Company’s 
financial performance and 30% weighted on 
performance against strategic targets. The 
Remuneration Committee has discretion 
over outcomes. 

Maximum opportunity 275% of base salary. 
Dividends are accrued over the vesting period.

LTIP grants are made annually 
in the form of nominal value 
share options which vest 
subject to performance 
conditions measured over 
three years. Once vested, 
awards may be exercised up 
to 4 years from grant.

Malus and clawback 
provisions apply.

A holding period of one year 
applies to 50% of vested LTIP 
awards granted in 2024 and 
100% for vested LTIP awards 
granted thereafter.

Vesting of LTIP awards is subject to 
continued employment during the 
performance period and the achievement 
of performance conditions. 50% of the 
LTIP is measured by relative-TSR, 35% by a 
combination of other financial targets, and 
15% by ESG targets.

LTIP vesting is subject to a ROCE underpin 
where the Committee considers whether 
the return generated is in line with the 
Board’s expectations, and if not considers 
reducing the vesting level. The Committee 
has the discretion to adjust the outcome in 
exceptional circumstances to ensure it is a 
fair reflection of underlying performance. 

Further details, including the performance 
targets attached to the LTIP in respect of 
each year, will be disclosed in the relevant 
implementation report on remuneration 
(subject to these being considered not to 
be commercially sensitive). 

For Executive Directors, a one-year holding 
period applies to LTIP shares vesting (after 
tax and NI) and upon release at least 25% 
must be held to build towards the required 
shareholding of 250% of base salary. In the 
first year of the holding period introduction 
(2024), the holding period will only apply to 
50% of shares vesting.

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Section 1: Directors’ Remuneration Policy  C O N T I N U E D

Executive Director shareholding guidelines
Executive Directors are encouraged to build and maintain over time a shareholding in the Company. To align the interests of Executive Directors 
with those of shareholders, and to promote long-term thinking, the Remuneration Committee imposes shareholding requirements which apply 
to all LTIP awards made to Executive Directors. The Committee has adopted shareholding requirements which apply both during employment 
and for a period following employment, although the Remuneration Committee retains the right to waive this requirement in exceptional 
circumstances such as death, ill health or severe financial hardship.

All Executive Directors are required to build a shareholding equivalent to 250% of base salary. This may be built over time, but with a requirement 
to hold 25% of any LTIP shares vesting (after tax and NI) until the required shareholding level is achieved. A one-year holding period applies 
to 50% of any vested LTIP awards granted in 2024, and 100% for vested LTIP awards granted thereafter. On departure, an Executive Director 
must continue to hold the required shareholding (or their actual shareholding if lower) for 12 months. These conditions preserve alignment of 
Executive Director remuneration and the experience of shareholders.

Details of the Executive Directors’ current shareholdings are provided on page 88.

Recovery provisions (malus and clawback)
Recovery provisions may be applied to the annual bonus and LTIP awards in cases of fraud, dishonesty or deceit, gross misconduct or material 
financial misstatement in the audited financial results of the Group. The Remuneration Committee may determine that an award is cancelled in 
its entirety or be reduced to the extent they see fit.

Malus provisions apply which enable the Committee to determine before the payment of an annual bonus or the vesting of an LTIP award, that 
the bonus opportunity or LTIP award may be cancelled or reduced. Clawback provisions apply which enable the Committee to determine for up 
to two years following the payment of a cash bonus or the vesting of an LTIP award, that the amount of the bonus paid may be recovered and 
the LTIP or share award may be cancelled or reduced (if it has not been exercised) or recovery may be applied to it (if it has been exercised).

Use of discretion
The Remuneration Committee may apply its discretion when agreeing any remuneration outcomes, to help ensure that the implementation of 
our Remuneration Policy is consistent with underlying Company performance and is equitable to all parties.

Process for determining the Remuneration Policy
The Committee periodically reviews the Remuneration Policy to ensure it reflects, if appropriate, trends in remuneration design and governance 
developments, taking into account market practices, best practices, and revisions to the pay guidelines published by major investors and their 
representative bodies. In approving any changes to the policy, the Committee considers the impact on individual Executive Directors and as well 
as the consistency of pay structures and levels throughout the organisation. The Committee uses specific pay benchmarking studies, when 
relevant, to ensure Keywords’ remuneration levels are positioned at the appropriate level. If major changes are considered for Executive Director 
remuneration, the Committee will undertake a consultation of major shareholders and relevant proxy agencies to ensure their feedback is taken 
into account before implementation.

Executive Director service contracts
In accordance with general market practice, each of the Executive Directors has a rolling service contract. The following table shows the date 
of the service contract for each Executive Director in post during 2023.

Executive Director

Position

Date of appointment

Date of service agreement

Notice period

Bertrand Bodson

Jon Hauck

Rob Kingston

CEO

COO

CFO

1 Dec 2021

14 Oct 2019

1 July 2023

19 Sept 2021

30 Sept 2019

20 June 2023

6 months

6 months

6 months

Remuneration for the wider workforce
In addition to determining the pay of the Executive Directors and ExCo members plus the Company Secretary, the Committee is responsible 
for overseeing the pay conditions of the wider workforce. The Committee seeks to understand the interests of the workforce by receiving 
reports from management on the global employee survey and town hall events, and benchmarking surveys provide a view of pay conditions 
in the context of the broader environment.

Keywords currently employs around 13,000 people in 26 countries on a variety of permanent and flexible contract types, and salary levels 
range across our service lines from minimum wage equivalent to highly paid technical experts. The complexity of this matrix means that 
remuneration is necessarily structured by country and division; however, consistent principles are applied in doing so, and the Committee 
provides support, advice and guidance to management in determining the appropriate structure across the Group. Annual salary reviews 
normally take place to account for high performance, local pay and market conditions.

Many permanent employees are eligible to participate in the annual bonus scheme. Performance metrics for the bonus are set to reflect 
an individual’s specific objectives and are designed to reward over-performance and collaboration.

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The remuneration principles applied for senior managers and senior roles are consistent with those applied to executive remuneration – 
to promote growth, achieve strategic objectives and contribute to the long-term success of the Group.

As such, objectives and performance conditions set for the bonus and share awards of Executive Directors are cascaded through the 
organisation to align the whole workforce strategically. In total, over 1,700 employees received share awards in 2023. Two types of share 
award are used: LTIPs and RSUs. LTIPs vest after a three-year performance period and are subject to continued employment and the same 
performance measures applied to executive awards. These are principally used for senior managers who have a role in executing Group 
strategic objectives and ensures alignment across the entire senior leadership team. RSUs are not subject to a performance measure but are 
subject to continued employment over two years. These are principally used as a retention mechanism for key roles across the Group.

Our all-employee savings scheme, the Employee Share Purchase Plan (ESPP), allows our employees to save up to £416 per month and at the 
end of a defined savings period purchase Keywords shares at a 15% discount. The ESPP is a benefit provided on equal terms to all employees in 
eligible countries and offers a savings opportunity and promotes share ownership by our employees. In 2023, over 400 employees participated 
in the ESPP.

The Board does not accept a pay differential between men and women in the same role and reviews annually an internal global gender pay 
gap report. At 31 December 2023, there were around 13,000 employees globally, of which 26.7% were women (by voluntary disclosure), and 
the Committee noted that gender balance varied by geography and division. In 2023, there was continued focus on the recruitment of women 
and our continued sponsorship of Women in Games demonstrates our commitment to improving the gender balance in the industry as a 
whole. The Group complies with equal pay directives across all its locations, conducting periodic assessments and analysis, and the Board is 
satisfied that there is equal gender pay given location and roles. Gender, diversity, inclusion, equity and belonging are an important focus for 
our ESG Committee, and the Remuneration Committee has included targets relating to this topic in the LTIP ESG metrics for 2024.

The CEO pay ratio presented on page 87 relates to our UK workforce of 883 employees as this is considered the most appropriate comparator 
group for the purpose of the ratio.

External appointments held by Executive Directors
The Board believes that external appointments can be useful in providing wider commercial context and providing a personal development 
opportunity for an Executive Director; however, any external time commitments must be carefully considered. Executive Directors may not 
accept any external appointment without the consent of the Board. Any associated fees are retained by the Executive Director. 

Bertrand Bodson currently holds one non-executive position. Jon Hauck and Rob Kingston do not hold external appointments.

Consideration of shareholder views
AGM voting and other shareholder feedback is important in shaping the Company’s implementation of its Remuneration Policy as well as any 
changes to the Policy. The Committee engaged with shareholders and representative agencies before and after the 2023 AGM, as well as later 
in 2023 to explain the intended changes to remuneration structure and measures, events during the year and priorities for the coming year. 
The Committee will continue to engage with shareholders in advance of the 2024 AGM.

Leaver treatment
Fair treatment will be extended to departing executives. The Group’s policy on termination payments is to consider the circumstances on a  
case-by-case basis, taking into account the relevant contractual terms in the executive’s service contract and the circumstances of termination.

Executives who resign or are dismissed for cause are, by default, not eligible for an annual bonus if they have left or are under notice at date of 
payment and forfeit all unvested LTIP shares, including salary shares.

Good leavers (normally including such circumstances as retirement, death, disability and redundancy) are permitted to exercise unvested LTIP 
awards, reduced pro rata to reflect the remaining vesting period (unless such reduction is waived by the Remuneration Committee) and to 
the extent that the performance criteria are met over the full performance period. At its discretion, the Remuneration Committee may allow 
the acceleration of vesting to the termination date, for which the achievement of the performance condition would be at the discretion of 
the Committee.

On a change of control, all unvested LTIP awards and salary shares may be exercised in full at the time of the event subject to discretion by the 
Remuneration Committee. It is intended that the Committee would only apply discretion to reduce vesting if the change of control took place 
due to poor underlying performance. A rollover of unvested awards into new awards may also be offered.

Pay for performance scenario analysis
The charts below provide an estimate of the potential future reward opportunities for the CEO, CFO and COO and the potential split between 
the different elements of remuneration under four different performance scenarios: “Minimum”, “On-target”, “Maximum” and “Maximum +50% 
(share price appreciation)”. These charts illustrate how performance-orientated and long term the Company’s remuneration arrangements are, 
with the majority of the remuneration opportunity being delivered only under the “Maximum” scenarios. We have also included a bar showing 
the value of the actual package paid for 2023. However, it should be noted that the value of LTIPs vesting has since reduced due to the share 
price decline.

Potential reward opportunities are based on the Remuneration Policy, applied to current base salaries and incentive opportunities under this 
new Policy. Note that the LTIP awards granted in a year will not normally vest until the third anniversary of the date of grant, and the projected 
value excludes the impact of share price movement except in the “Maximum +50%” scenario.

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Section 1: Directors’ Remuneration Policy  C O N T I N U E D

Pay for performance scenario analysis continued

Bertrand Bodson

Jon Hauck

Max +50%

Maximum

£4,112k

Max +50%

£2,382k

£3,232k

Maximum

£1,829k

On-target

£1512k

On-target

£849k

Minimum

£672k

Minimum

£422k

Actual 2023

£777k

Actual 2023

£1,178k

0

1,000

2,000

3,000

4,000

0

1,000

2,000

3,000

4,000

Rob Kingston

Max +50%

Maximum

On-target

£815k

Minimum

£405k

Actual 2023

£231k

£2,287k

Assumptions:

£1,756k

Actual 2023: Fixed remuneration (2023 base salary, benefits and pension), 
bonus paid for 2023 and LTIPs vesting in 2023.

Minimum: Fixed remuneration only (2024 base salary and pension).

On-target: Fixed remuneration as above, plus target bonus (50% of 
maximum) and threshold LTIP vesting (25% of maximum opportunity).

Maximum: Fixed remuneration, plus maximum bonus (125% of base salary 
for CEO and 75% salary for COO and CFO) and full vesting of LTIP awards.

Maximum+50%: As per Maximum scenario but with an assumption of 
share price growth of 50% over the three-year performance period for 
LTIP awards.

0

1,000

2,000

3,000

4,000

Fixed

Short-term

Long-term

Chair and Non-Executive Director fee policy
The Chair and Non-Executive Directors receive fees for preparation for and attendance at Board and Committee meetings. The Company 
does not operate any pension scheme for Non-Executive Directors, nor do they participate in any variable pay plan. Any reasonable business 
expenses (including tax thereon) may be reimbursed. Following a comprehensive review in 2023, Non-Executive Director fees will rise in line 
with Executive Director base salaries going forward.

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Section 2: Implementation of the Remuneration Policy in 2023

The Remuneration Committee
The members of the Remuneration Committee in 2023 were Marion Sears (Committee Chair), Neil Thompson, Charlotta Ginman, Ross Graham 
(until 13 May 2023), Don Robert (following his appointment on 1 February 2023) and Georges Fornay (from 26 May 2023).

The members are all independent Non-Executive Directors. In the year ended 31 December 2023, the Remuneration Committee met on six 
scheduled occasions. Members attended all Committee meetings for which they were eligible to attend throughout the year. Full attendance 
details are provided on page 67. At the request of the Committee Chair, the CEO, CFO, COO, Chief People and Culture Officer, Head of Reward 
and the Group’s external remuneration adviser may also attend meetings.

The Chair of the Remuneration Committee met with shareholders, key investors and relevant proxy agencies in 2023 to obtain input and 
feedback on proposed changes to the Remuneration Policy.

The remit of the Committee is to determine and agree with the Board the framework for the remuneration of the Chair, Executive Directors, 
the Executive Committee, the General Counsel and Company Secretary, and also oversee the share awards and Remuneration Policy for the 
wider workforce. No Director is involved in any discussion or decision about his or her own remuneration.

The Committee engaged Deloitte LLP to provide independent advice to the Committee during the year. Deloitte has been the independent 
advisor to the Committee since 2022 and were appointed by the Committee following a competitive tender process. Deloitte are signatories 
to the Remuneration Consultants’ Code of Conduct, and the Committee is satisfied that the advice that it receives is objective and 
independent. Total fees for advice provided to the Committee were £55,100 in the period to 31 December 2023 on a time and materials basis. 
The Deloitte engagement partner and advisory team that provide remuneration advice to the Committee do not have any connections with 
the Group or individual Directors that may impair their independence.

Directors’ emoluments
The remuneration for the Directors of the Company for the year ended 31 December 2023 is detailed in the table below:

2023 Fixed pay £’000

2023 Variable pay £’000

2023 Total 
remuneration

Cash  
salary/fee

Salary 
Shares

Benefits

Pension

Total 

Bonus

Director

Bertrand Bodson

Jon Hauck

Rob Kingston1

Ross Graham2

Don Robert3

Georges Fornay

Charlotta Ginman

Marion Sears

Neil Thompson

615.8

390.0

187.5

49.2

255.4

73.0

81.8

73.8

62.2

–

–

–

–

–

–

–

–

–

–

19.3

1.9

0.6

–

–

–

–

–

–

30.8

25.1

9.4

–

–

–

–

–

–

665.9

417.0

197.5

49.2

255.4

73.0

81.8

73.8

62.2

111.8

70.2

33.8

–

–

–

–

–

–

LTIP

–

658.5

–

–

–

–

–

–

–

Total 

111.8

728.7

33.8

–

–

–

–

–

–

£’000

776.7

1,177.5

231.3

49.2

255.4

73.0

81.8

73.8

62.2

TOTAL

1,788.7

21.8

65.3

1,875.8

215.8

658.5

874.3

2,780.9

1.  Rob Kingston was appointed a Director of the Company on 1 July 2023.

2.  Ross Graham ceased to be a Director of the Company on 13 May 2023.

3.  Don Robert was appointed a Director of the Company on 1 February 2023.

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  Directors’ Remuneration report 

C O N T I N U E D

Section 2: Implementation of the Remuneration Policy in 2023  C O N T I N U E D

The remuneration for the Directors of the Company for the year ended 31 December 2022 is detailed in the table below:

Director

Bertrand Bodson

Jon Hauck

Sonia Sedler1

Ross Graham

David Reeves2

Giorgio Guastalla3

Georges Fornay

Charlotta Ginman

Marion Sears

Neil Thompson

2022 Fixed pay £’000

2022 Variable pay £’000

2022 Total 
remuneration

Cash  
salary/fee

600.0

317.7

514.2

95.7

29.6

4.3

66.4

69.4

65.6

59.7

Salary 
Shares

–

60.0

–

–

–

–

–

–

–

–

Benefits

Pension

Total 

5.0

2.0

1.0

–

–

–

–

–

–

–

30.0

15.9

–

–

–

–

–

–

–

–

635.0

395.6

515.2

95.7

29.6

4.3

66.4

69.4

65.6

59.7

Bonus

174.0

LTIP

–

Total 

174.0

£’000

809.0

113.1

1,584.1

1,697.2

2,092.8

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

515.2

95.7

29.6

4.3

66.4

69.4

65.6

59.7

TOTAL

1,822.6

60.0

8.0

45.9

1,936.5

287.1

1,584.1

1,871.2

3,807.7

1.  Sonia Sedler left the Company on 18 March 2022 and her cash salary figure includes payments made on leaving.

2.  David Reeves stepped down as a Director on 20 May 2022.

3.  Giorgio Guastalla stepped down as a Director on 26 January 2022.

Salaries in 2023
The salaries for the Executive Directors in 2023 were as set out below, following an increase of 3.5% in April for Bertrand Bodson at the time of 
the annual review:

—  Bertrand Bodson: £621,000

—  Jon Hauck: £390,000

—  Rob Kingston: £187,500 (appointed on 1 July 2023 on a annual salary of £375,000)

In May and September 2021, Jon Hauck was awarded salary shares to supplement his base salary, which were subject to phased vesting with 
one-third of the award vesting on the anniversary of the date of grant each year, subject to continued employment. Accordingly, 1,396 salary 
shares vested automatically in May 2023 and 410 salary shares vested automatically in September 2023. In total, 2,662 salary shares remain 
outstanding, with vesting dates in 2024 and 2025. The Committee does not intend to award further salary shares to Executives.

Pension
During 2023, the Executive Directors were paid pension contributions of 5% of salary, in line with the rest of the UK workforce.

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Annual bonus outcome for 2023
During 2023, the Executive Directors participated in the annual bonus scheme, and were eligible to earn awards of up to 30% of base salary, 
subject to the attainment of specific targets. The portion of bonus earned in the year was dependent on Company performance with 60% 
weighted against financial targets for the year in line with our financial KPIs (see pages 26 and 27) and 40% weighted on the assessment 
against non-financial strategic targets.

The financial targets were based on revenue (weighted 20% of bonus), adjusted profit before tax (20%) and cash conversion (20%).

The non-financial objectives related to the strategic priorities for the business in 2023, including strategic partnerships, M&A, technology and 
cybersecurity and One Keywords (culture and talent). Performance against all the targets set for the year was assessed by the Committee, 
and the Committee determined that each Director earned a bonus equating to 18% of salary, as shown in the table below.

2023 Executive Bonus outcomes

Bonus element

Target

Achievement

% Salary outcome

60% Financial

20%

20%

20%

40% Non-Financial

10% 

10%

10% 

10% 

Total

Director

Bertrand Bodson

Jon Hauck

Rob Kingston*

Revenue

Below target threshold

Adjusted profit before tax

Below target threshold

Cash conversion

Exceeded maximum target of 80%

Strategic partnerships

Gained market share

M&A and adjacent markets

Technology, including cybersecurity

Accretive acquisitions, improved integration process 
and return on capital employed of 16.4%

New leadership, improved cyber rating, automation/AI 
increasingly used in client contracts

One Keywords and culture, talent and 
capability

Increased gender %, good eNPS, HRIS business case, 
Glassdoor score constant with lower frequency of 
negative comments

0%

0%

6%

3%

3%

3%

3%

18%

Formulaic outcome, %  
of base salary

Bonus for 2023  
£'000

18%

18% 

18%

111.8

70.2

33.8

* appointed 1 July 2023 so received bonus for six months pro rata.

Long-term incentives vesting in 2023
On 1 May 2020, Jon Hauck was awarded 25,000 LTIP options. Vesting of the awards required Keywords TSR to outperform the FTSE Small Cap 
Index over a three-year period. Threshold vesting (10% of the award) required TSR performance in line with the Index and full vesting required 
exceeding the Index TSR by 20% over the performance period. The Company’s TSR performance over this period substantially outperformed 
that of the Index, resulting in full vesting in May 2023 of 25,000 shares in total. No discretion was applied.

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  Directors’ Remuneration report 

C O N T I N U E D

Section 2: Implementation of the Remuneration Policy in 2023  C O N T I N U E D

Long-term incentives outstanding and granted during 2023
LTIP awards granted to the Executive Directors in May 2021 and May 2022 remained outstanding during 2023 and in May 2023 Bertrand Bodson 
and Jon Hauck were awarded LTIP shares equivalent to 275% salary. Vesting of all the awards require Keywords TSR to outperform the FTSE 250 
Index (excluding investment trusts) over a three-year period. Threshold vesting (25% of the award) will be earned for TSR in line with the Index 
and full vesting will be earned for exceeding the Index TSR by 20% over the performance period. The performance period for awards made in 
2021 and 2022 is for three years to May, and the performance period for awards made in 2023 is three years to December 2025.

Bertrand Bodson’s LTIP award in 2021 was made on his appointment on 1 December 2021, and he was also awarded a one-off grant of restricted 
shares with a face value of 100% of salary in compensation for awards forfeited on joining Keywords. The conditional LTIP shares will vest based 
on performance over the period to May 2024, in line with other LTIP awards granted in 2021, and the restricted shares will vest in December 
2024, subject to continued employment.

Rob Kingston was granted an LTIP award on 2 August 2023 following his appointment, which will vest based on performance over the period to 
31 December 2025, in line with other LTIP awards granted in 2023, subject to continued employment.

The number of performance-based LTIP shares granted to the Executive Directors in 2023 is summarised in the table below.

Director

Bertrand Bodson

Jon Hauck

Rob Kingston

Number of shares granted 
at nominal value of £0.01

Value as % of salary

Performance period

Vest date

71,996 

45,215

29,545

275%

1 January 2023 – 31 December 2025

19 May 2026

275%

1 January 2023 – 31 December 2025

19 May 2026

275%

1 January 2023 – 31 December 2025

2 August 2026

TSR value over 10 years
The chart below shows shareholder value created each year, based on the change in share price plus dividends paid over each financial year 
multiplied by the number of shares outstanding at the start of each year.

Value of £100 invested in July 2013

£3,000

£2,500

£2,000

£1,500

£1,000

£500

£0

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

Keywords Studios

FTSE 250

FTSE Small Cap

Chief Executive Officer pay ratio
The table below provides disclosure of the ratio between the CEO’s total remuneration and that of the lower quartile, median and upper quartile 
of our 883 (2022: 783) UK-based employees.

The lower, median and upper quartile employees were determined using calculation methodology Option A which involved calculating the 
actual full-time equivalent remuneration for all UK employees for the year ended 31 December 2023. From this analysis, three employees were 
then identified as representing the 25th, 50th and 75th percentile of the UK employee population. Keywords chose this method as it is the 
preferred approach of the UK Government and that of shareholders, and the Company had the systems in place to undertake this method.

As the drafting of this report was earlier than the final determination of bonuses for the wider population, the bonus outcomes have been based 
on the financial forecasts in December 2023.

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The CEO pay ratio decreased slightly from 18 in 2022 to 17 in 2023. This low ratio was a result of Bertrand Bodson receiving a lower bonus 
outcome in 2023 and, having joined in December 2021, not received the benefit of share awards vesting during 2023. Bertrand is due to 
receive his first tranche of share awards vesting in 2024. However, a number of programmes have contributed to an overall improvement in pay 
conditions for employees within the comparator group, including the addition of high-quality game development talent to the Group, as well as 
talent within our enhanced support service functions, and a general focus over the past year on improving fair pay conditions for all employees 
in the Group with a global workforce average salary increase of 6.2%.

Year

2023

2022

2021

Year

2023

Base Salary (£’000)

Total remuneration (£’000)

2022

Base Salary (£’000)

Total remuneration (£’000)

Methodology used

P25 (lower quartile)

P50 (median)

P75 (upper quartile)

Option A

Option A

Option A

23:1

27:1

51:1

17:1

18:1

38:1

P25 (lower quartile)

P50 (median)

P75 (upper quartile)

32

34

20

22

43

46

33

33

60

64

39

49

12:1

15:1

27:1

CEO

616

777

600

809

The CEO pay ratio is based on comparing the CEO’s pay to that 
of Keywords’ UK-based workforce, a large proportion of whom 
are engineers, artists and support staff. The Committee expects 
that the ratios will be largely driven by the CEO’s incentive pay 
outcomes, which will likely lead to greater variability in his pay than 
that observed at lower levels who, consistent with market practices, 
have a greater proportion of their pay linked to fixed components. 
The Committee considers these ratios when making decisions 
around the Executive Director pay packages, and Keywords takes 
seriously the need to ensure competitive pay packages across 
the organisation. The Company believes the median pay ratio for 
the relevant financial year is consistent with the pay, reward and 
progression policies for the Company’s UK employees taken as 
a whole.

Implementation of the Remuneration Policy in 2024

Base salary
All employees are eligible for a base salary review effective 1 April 
each year. On 1 April 2024, the Executive Directors will receive a 4% 
salary increase, whilst the other Executive Committee members and 
General Counsel and Company Secretary will also receive a standard 
increase of 4%, subject to certain individual adjustments, and our 
colleagues in the UK and Ireland will receive an average increase 
of 4.5%.

Pension
The Executive Directors’ pensions will remain at 5% of base salary, 
in line with the UK workforce.

Annual bonus
The CEO will be eligible to earn an annual bonus of up to 125% of 
base salary, and the COO and CFO will be eligible to earn an annual 
bonus of up to 75% of base salary. The outcome will be determined 
with reference to targets set at the start of 2024 around financial 
performance (weighted 70%) and non-financial performance 
(weighted 30%). Performance measures will be consistent for the 
CEO, COO and CFO and will reflect our strategic priorities, and will 
be disclosed next year.

LTIP
The Committee intends to grant LTIP awards of 275% of base salary 
to the Executive Directors which will be subject to the following 
performance conditions, measured over three calendar years  
2024-2026 and vesting on the third anniversary of the grant date.

A ROCE underpin applies to vesting of the LTIP whereby at vesting 
the Committee will consider whether the Return generated is in line 
with the Board’s expectations, and, if not, the vesting level may be 
reduced. A one-year holding period applies to 50% of shares vesting 
in December 2024.

LTIP % 
award

50%

25%

10%

15% ESG:

•  5%

Measurement

TSR relative to the FTSE 250 
index excluding investment 
trusts

Organic revenue growth 
% pa

Adjusted cash conversion 
% pa

Minimum –  
25% vesting

Maximum – 
100% vesting

In line with 
index

Exceeds 
index by 20%

6%

13%

70%

80%

Carbon intensity reduction: 
(Ratio of Scope 1 and 2 
emissions to €m revenue – 
tCO2eq/revenue)

6.25

6

•  5%

Group employee net 
promoter score (eNPS)

29

35

•  5%

% female in leadership team 35%

39%

Total 100%

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  Directors’ Remuneration report 

C O N T I N U E D

Section 2: Implementation of the Remuneration Policy in 2023  C O N T I N U E D

Chair and Non-Executive Directors’ remuneration
Non-Executive Director fees were restructured during the year, 
reflecting the increased commitment of all Non-Executive Directors 
to serve on all of the Board’s committees. All Non-Executive Directors 
(except the Chair) receive a basic fee, and additional fees are 
provided for additional responsibilities (see below). Going forward, 
Non-Executive Director fees will increase in line with the base salaries 
of Executive Directors. As such, on 1 April 2024 Non-Executive 
Director fees will increase by 4%.

On 19 January 2023, the Company announced the appointment 
of Don Robert as a Non-Executive Director and Chair Designate, 
and Don became Chair on 15 May 2023. The annual Chair fee for 
Don Robert, which applied from the 2023 Annual General Meeting 
was set at £400,000, inclusive of all Committee fees. The Chair fee 
was set at a level that reflects the technology focus, complexity, 
international scale and future growth ambition of the business and 
Don has elected to apply his full Chair fee to purchase shares in 
the Company, which is undertaken quarterly as part of an agreed 
investment programme. Whilst the new Chair fee is an increase to 
the annual fee paid to our previous Chair, we were conscious that 
the Chair fee had remained largely unchanged since 2013 and had 
fallen well below appropriate levels. Benchmarking conducted by 
our remuneration adviser supported our decision and we were 
pleased to attract an experienced Chair. As at 31 December 2023, 
Don Robert held 8,159 shares.

Role 

Board Chair (from 26 May 2023) 

Non-Executive Director

2023 fee

£400,000

 £62,700

Chair of Audit, Remuneration or ESG Committee 

£12,400

Senior Independent Director 

 £10,000

Directors’ interest in shares
The interests of each person who was a Director of the Company 
(together with interests held by his or her connected persons) at 
the end of each financial year (or the time the Director departed the 
Board, if relevant) is set out below. In line with our Executive Director 
shareholding guidelines (detailed on page 80), Jon Hauck, following 
share awards which vested during the year but remain unexercised, 
has achieved a shareholding of approximately 208% salary as at 
31 December 2023. Bertrand Bodson purchased shares and has 
achieved a shareholding of approximately 26% as at 31 December 
2023, and will be required to build his shareholding from awards 
vesting from December 2024. Rob Kingston, having joined during 
the year, will be required to build his shareholding from awards 
vesting from August 2026. A notional share price of £16.62 per 
share as at 31 December 2023 has been used for the purpose of 
calculating executive shareholding guidelines.

Director

Don Robert1

Ross Graham2

Jon Hauck3

Rob Kingston4

Bertrand Bodson

Georges Fornay

Charlotta Ginman

Marion Sears

Neil Thompson

FY23

8,159

64,376

48,847

nil

9,629

6,521

1,733

3,000

3,387

FY22

n/a

64,376

26,187

n/a

nil

6,521

1,733

2,000

3,387

109,950

90,954

1.  Don Robert was appointed a Director of the Company on 1 February 2023.

2.  Ross Graham ceased to be a Director of the Company on 13 May 2023.

3.     Jon Hauck holds 50,000 LTIPs which are vested but unexercised. 26,500 

shares are included for the purpose of calculating Jon’s interest in shares as 
notional shares that could be held by Jon after satisfying applicable tax and 
National insurance liabilities.

4.  Rob Kingston was appointed a Director of the Company on 1 July 2023.

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89

The share awards held by each Executive Director of the Company are, as follows:

LTIP awards

Director

Bertrand Bodson

Jon Hauck

Rob Kingston

Number at 
31 December 
2022

Number 
granted during
 the year

Number vested 
during 
the year

Number lapsed/
forfeited during 
the year

Number 
exercised 
during the year

Number at 31 
December 2023

Vesting 
date

Current vesting 
expectation1

61,156

70,392

–

–

–

71,996

25,000

35,586

–

– 

–

–

45,215

29,545

–

–

–

–

–

–

–

–

–

–

–

–

– 

–

–

–

–

–

–

–

–

–

–

–

61,156

5 May 2024

70,392

5 May 2025

71,996

19 May 2026

25,000

5 May 2024

35,586

5 May 2025

45,215

19 May 2026

29,545

19 May 2026

338,890

0%

0%

0%

0%

0%

0%

0%

Total

192,134

146,756

1.  Vesting expectation (% of award) is based on the achievement of the TSR performance condition up to 28 February 2024.

Salary shares and restricted shares

Director

Jon Hauck

Bertrand Bodson2

Total

Number at 
31 December 
2022

Number 
granted during
 the year

Number vested 
during 
the year

Number lapsed/ 
forfeited during 
the year

Number 
exercised 
during the year

Number at 31 
December 2023

Next vesting 
date1

Current vesting 
expectation

1,087

821

2,560

22,239

26,707

–

–

–

–

–

543

410

853

–

1,806

–

–

–

–

–

543

410

853

–

544

5 May 2024

411

16 Sep 2024

1,707

5 May 2024

22,239

1 Nov 2024

1,806

24,901

100%

100%

100%

100%

1.  Salary shares granted to Jon Hauck vest in one-third annual tranches over three years.

2.  Restricted awards granted to Bertrand Bodson were granted as compensation for forfeited awards from previous employment and vest in full after three years 

subject to continued employment.

Share Option Scheme
Executive Directors no longer receive awards under the Share Option Scheme. There are no awards outstanding under this scheme.

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  ESG Committee report

Progressing our ESG programme and 
supporting initiatives across the Group.

Georges Fornay
Chair of the ESG Committee

The role of the Committee is to implement and oversee initiatives 
across the Group which aim to improve the Group’s impact on 
the areas which have been identified as ESG priorities for our 
business and key stakeholders. These pillars are Planet, People, 
Clients and Communities, which are all underpinned by our 
Governance practices.

Activities in 2023
Three meetings were held during the year. The Committee 
received presentations on each pillar, to understand initiatives 
currently underway and those planned for 2024, and oversaw the 
development of measures and multi-year targets for each pillar.

2023 ESG Committee activity

MAY

Committee meeting

•  ESG metrics review

•  Deep dive on Diversity, Equity, Inclusion and Belonging 

JULY

Committee meeting

•  ESG metrics review

•  Environmental and climate reporting update 

•  Restructuring of the whistleblowing reporting framework

•  Deep dive on People and Culture 

OCTOBER

Committee meeting

•  ESG metrics review

•  Deep dive on Community

•  Deep dive on Planet

•  Terms of reference review 

•  Remuneration policy changes and ESG metrics

Georges Fornay
 Chair of the  
ESG Committee

Introduction from the Chair
As Chair of the ESG Committee, I’m very pleased to present our ESG 
Committee Report for the year ended 31 December 2023.

The global focus on ESG matters is sharpening, and we acknowledge 
that our shareholders, employees, customers and suppliers are 
becoming increasingly interested in our ESG programme. We see 
this as a positive development because we’re conscious of the social 
impact of our business, as well as the impact climate change may 
have on our operations. At Keywords, we recognise a collective 
responsibility and accountability to consider the concerns of our 
stakeholders and actively participate in our customers’ and the 
broader industry’s environmental and social initiatives.

Composition and attendance
The Committee consists of eight members, namely Marion Sears, 
Neil Thompson, Bertrand Bodson, Jon Hauck, Rob Kingston, 
Charlotta Ginman, Don Robert, and myself. Further details about 
the Committee members can be located on pages 68 and 69. 
Throughout the financial year, the Committee convened on three 
occasions, a comprehensive attendance report can be found on 
page 67. These meetings were primarily conducted in person, with 
select participants joining remotely through videoconferencing. 
This approach enhanced the Committee’s efficiency and 
facilitated the involvement of senior managers, regardless of their 
geographical location.

Role and responsibilities
The Committee has written terms of reference which are available 
to view on the Company’s website www.keywordsstudios.com. The 
terms of reference clearly define the Committee’s responsibilities 
and duties and were approved and adopted by the Board in October 
2023. In addition, with these terms of reference, the Committee 
has devised an annual agenda that aligns with its meeting schedule. 
This ensures that each ESG priority area receives the necessary 
dedicated attention throughout the year.

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91

ESG framework
The graphic below sets out the framework for our ESG programme, 
including our pillars and key initiatives.

Planet
Sustainable 
studios

Carbon 
offsetting

Community
Keywords Cares

Hardship fund

Client
Client 
satisfaction

Strategic 
partnerships

People
Employee 
satisfaction

Training

Mental health

Women in 
games

Governance
Underpins the four pillars with high standards  
of governance and business ethics.

Focus for the coming year
The Committee has three meetings scheduled for 2024. Attention 
will be focused on monitoring initiatives and measuring progress 
against targets. Deep dives into each pillar will be conducted 
throughout 2024 to further enhance the Committee’s understanding 
of key opportunities and challenges.

Georges Fornay
Chair of the ESG Committee

13 March 2024

A dashboard has been produced to aid the Committee in monitoring 
ESG key performance indicators (KPIs) and targets. A number of 
these KPIs have been disclosed in the responsible business report 
on pages 38 to 45 but there are other targets that remain internal 
as they are business sensitive. The Committee is also supported 
by the ESG Management Committee who meet ahead of ESG 
meetings, to review and monitor programmes and report progress 
to the Committee. 

A number of Group policies have been reviewed and updated to 
support ESG initiatives, including:

—  Supplier Code of Conduct

—  Sanctions

—  Grievance

—  Business Travel

—  Health and Safety

—  Charitable Giving

Responsibility for oversight of these policies has migrated from 
the Committee to the executive Risk & Compliance Committee 
(RCC). The RCC has enhanced oversight of the risk, compliance and 
internal controls environment, and reports to the Committee on 
items relating to ESG areas. The Committee still holds the authority 
for the approval of new Group policies and remains consulted on 
and informed of changes to these existing policies.

Climate-related Financial Disclosures reporting 
The Committee was updated on climate-related reporting, which 
has now become mandatory for the Group, and have undertaken 
the required steps to enhance our reporting in line with both TCFD 
and the CFD requirements. 

The Committee received progress updates from senior managers 
regarding the implementation of our ESG programme. Notable 
updates were given during deep dives into each ESG pillar 
and included:

Planet - The continuous progress in enhancing our reporting 
capability, with an additional Scope 3: Category 2 included in year-
end reporting, and Category 6 being calculated for the first time. 
There has been good progress on the movement to renewables, 
although overall emissions have risen due to our footprint and 
certain location specific factors, however there are several great 
sustainability initiatives in our studios which have gained positive 
recognition by employees. 

People - Progress on initiatives aimed at addressing diversity and key 
areas of interest identified by the 2022 employee survey. Introduction 
of agile pulse surveys four times a year, keeping the feedback loop 
between Group and employees open. 

Client - The continuing importance of building deep trusting 
relationships with clients. Positive engagement on technology with a 
range of clients.

Community - New Global Corporate Social Responsibility (CSR) 
manager launched an expanded programme of activities. Twenty-five 
charities have been supported across the world.

Governance - Our enhanced whistleblowing investigations portal has 
operated smoothly.

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  Directors’ report

The Directors present the Annual Report 
together with both the audited consolidated 
financial statements and the parent company 
(Keywords Studios plc) financial statements 
for the year ended 31 December 2023.

Dividends
The results for the year are set out on pages 101 to 104. As described 
in the Financial and operating overview section, the Board is 
proposing a final dividend of 1.76 pence per share (2022: 1.60 pence 
per share), bringing the total dividend for 2023 to 2.61 pence per 
share (2022: 2.37 pence per share).

Directors and changes to the Board
The Directors of the Company during the year were Don Robert 
(appointed on 1 February 2023), Bertrand Bodson, Georges Fornay, 
Charlotta Ginman, Marion Sears, Neil Thompson, Jon Hauck, Rob 
Kingston (appointed 1 July 2023) and Ross Graham (passed away on 
13 May 2023). Biographical details of the current Directors are set out 
on pages 68 to 69.

The business of the Company is managed by the Board, which may 
exercise all the powers of the Company subject to the Company’s 
Articles of Association and the Companies Act 2006.

A list of Directors, their interests in the ordinary share capital of the 
Company, their interests in its long-term performance share plan 
and details of their options over the ordinary share capital of the 
Company are given in the Directors’ remuneration report on pages 
75 and 89. No Director had a material interest in any significant 
contract, other than a service contract or contract for services, with 
the Company or any of its operating companies at any time during 
the year.

Corporate governance statement
Keywords continues to adopt the principles set out in the Quoted 
Companies Alliance Corporate Governance Code (QCA Code). Our 
Corporate Governance Statement, prepared in accordance with rule 
7.2 of the Financial Conduct Authority’s Disclosure Guidance and 
Transparency rules, setting out how the Group has complied with 
the QCA Code can be read in full on the Company’s website at www.
keywordsstudios.com 

Directors’ indemnity provisions
As permitted by the Company’s Articles of Association and the 
Companies Act 2006, the Directors had the benefit of an indemnity 
from the Company in respect of liability incurred as a result of their 
office throughout the financial period and at the date of approval 
of these financial statements. The Group also purchased and 
maintained throughout the financial period Directors’ and Officers’ 
liability insurance in respect of itself and its Directors.

Going concern
The Directors have performed an assessment, including a review 
of the Group’s business activities, performance, position, principal 
risks and uncertainties (as set out in the Strategic report on pages 
54 to 60, as well as the Group’s budget for the 2024 financial year 
and its longer-term plans. After making enquiries, the Directors 
consider it appropriate to continue to adopt the going concern basis 
in preparing the consolidated and Company financial statements. 
In doing so, the Directors have noted:

—  The net debt position of the Group;

—  The strong cash flow performance of the Group through the year;

—  The historical resilience of the broader video games industry in 

times of economic downturn; and

—  The ability of the Group to flex its cost base in response to a 

reduction in trading activity.

The Directors have also considered the Group’s strong liquidity 
position, with net debt of €68m and the undrawn balance of the 
Revolving Credit Facility of $260m as at 31 December 2023.

The Directors have a reasonable expectation that the Company and 
the Group have adequate resources to continue to operate and 
meet their liabilities as they fall due for the foreseeable future, a 
period considered to be at least 12 months from the date of these 
full-year financial statements and therefore the going concern basis 
of preparation continues to be appropriate.

Financial risk management
The Group’s approach to capital management is shown in note 25 
of the financial statements. The Group’s exposure and approach 
to liquidity, credit, interest rate and foreign currency risk is shown 
in note 24 of the financial statements. Our approach to risk 
management generally and the principal risks facing the Group can 
be found in the Strategic report on pages 54 to 60.

Articles of Association
Our Articles of Association can be amended by special resolution 
and were last approved by shareholders in May 2023. They are 
available on the Company’s website at www.keywordsstudios.com

Political donations
No political donations were made in the year.

Share capital structure
At 31 December 2023, the Company’s issued share capital was 
79,287,236 ordinary shares of one pence each. There are 408,485 
ordinary shares in the Company’s Employee Benefit Trust (EBT), 
and the EBT has waived its right to exercise its voting rights and to 
receive dividends in respect of these ordinary shares. Therefore, the 
number of ordinary shares with voting rights is 78,878,751. Further 
details of the Company’s issued share capital are given in note 2 to 
the Consolidated Financial Statements on page 110. The Company’s 
ordinary shares rank pari passu in all respects with each other, 
including for voting purposes and for all dividends and each share 
carries the right to one vote at general meetings of the Company.

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Significant shareholdings
At 29 February 2024, the Company was aware of the following 
shareholdings of 3% or more of its issued share capital: 

Name

Franklin Templeton

Capital Group

Liontrust Asset Management

Octopus Investments

Shares

7,343,891

6,665,780

4,289,548

4,123,809

T Rowe Price Global Investments

3,135,997

Global Alpha Capital Management

2,757,910

Swedbank Robur

Pictet Asset Management

2,682,054

2,489,700

%

9.30

8.44

5.43

5.22

3.97

3.49

3.40

3.15

Subsidiary undertakings
A list of the Group’s subsidiary undertakings and non-UK branches 
is provided in the note 28 of the financial statements on pages 
141 to 144.

Significant events and future developments
Important events and changes to the Group since the financial year 
end are described in note 29 of the financial statements, the CEO’s 
review on pages 8 to 13, the Divisional review on pages 28 to 33 
and the Financial and operating overview on pages 34 to 37. Future 
developments are described in the Strategy section of the Strategic 
report on pages 20 to 23.

Post balance sheet events
There have been no material events affecting the Group since 31 
December 2023.

Change of control
Information on agreements between the Company and its Directors 
providing for compensation for loss of office of employment 
(including details of change of control provisions in share schemes) 
is set out on page 81. Otherwise, there are no agreements between 
the Company and its employees providing for compensation for loss 
of office or employment that occurs because of a takeover bid.

Non-financial information
Information providing an understanding of our development, 
performance and position on key non-financial matters are 
incorporated within the Strategic report by reference and can be 
read on page 61.

People and organisation
Keywords is, and always has been, dependent on the quality and 
commitment of its entire staff to provide and maintain the high levels 
of services expected by the Group’s customers.

Keywords’ average number of employees was 12,340 during 2023. 
We are committed to positively contributing to our Company culture 
and helping our Keywordians fulfil their complete potential. This 
permanent headcount is supplemented with staff on short-term 
contracts as activity changes throughout the year. 

Employment policy
A key imperative of the Group is to attract, develop and retain high 
calibre individuals. Keywords has a range of employment policies 
covering such issues as diversity, equity, inclusion and belonging, 
well-being and equal opportunities. The Group continues to give 
full and fair consideration to applications for employment made 
by disabled persons, having regard to their particular skills and 
experience. Appropriate arrangements are made for the continued 
employment and training, career development and promotion of 
people living with disabilities employed by the Group, including 
making reasonable adjustments where required. 

Employee involvement
The Group provides employees with information on matters of 
concern to them so that their views can be taken into account when 
making decisions that are likely to affect their interests. A summary 
of the methods we use to engage with our employees are provided 
in the Responsible business report on pages 38 to 45 and the 
Section 172 statement on pages 52 and 53. The Company operates a 
number of employee share plans to incentivise and retain employees 
(see page 80) We continue to review options to expand participation 
in employee share schemes to improve incentives and align them 
with the long-term success of the Group.

Employee share plans
Details of employee share plans are set out in note 23 to the 
Financial Statements on page 130.

Corporate responsibility
Keywords seeks to be a socially responsible Group which has a 
positive impact on the communities in which it operates. By the 
nature of the business, we employ a diverse workforce, with many 
nationalities working closely together at our studio locations 
globally. No discrimination is tolerated and we endeavour to give all 
employees the opportunity to develop their capabilities. We provide 
an inclusive working environment and appropriate training. Further 
details are provided in the Responsible business report on pages 
38 to 45.

Disclosure of information to auditor
As far as the Directors are aware, there is no relevant audit 
information (that is, information needed by the Group’s Auditor in 
connection with preparing their report) of which the Group’s Auditor 
is unaware, and each Director has taken all reasonable steps that 
they ought to have taken as a Director in order to make themselves 
aware of any relevant audit information and to establish that the 
Group’s Auditor is aware of that information.

Annual General Meeting
It is intended that the 2024 AGM will be held at 9:00 a.m. on 24 May 
2024 at the offices of MHP Group Limited, 60 Great Portland Street. 
The Notice of AGM accompanies this Annual Report and is available 
online at www.keywordsstudios.com

By order of the Board

Rob Kingston 
Chief Financial Officer

13 March 2024

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  Statement of Directors’ responsibilities

Financial statements and accounting records
The Directors are responsible for preparing the Annual Report 
and financial statements in accordance with the applicable law 
and regulations.

Company law requires the Directors to prepare financial statements 
for each financial year. Under that law the Directors have prepared 
the Group and Company financial statements in accordance with 
UK-adopted international accounting standards in conformity with 
the requirements of the Companies Act 2006.

Under company law, the Directors must not approve the Annual 
Report and financial statements unless they are satisfied that they 
give a true and fair view of the state of affairs of the Company and 
the Group and of the profit or loss of the Group for that period. 
The Directors are also required to prepare financial statements 
in accordance with the rules of the London Stock Exchange for 
companies trading securities on the Alternative Investment Market.

In preparing these financial statements the Directors are required to:

—  Select suitable accounting policies and then apply 

them consistently;

—  Make judgements and estimates that are reasonable and 

prudent;

—  State whether international accounting standards in conformity 
with the requirements of the Companies Act 2006 have been 
followed, subject to any material departures disclosed and 
explained in the Group and Company financial statements 
respectively; and

—  Prepare the financial statements on a going concern basis, 
unless it is inappropriate to presume that the Company will 
continue in business.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s 
transactions and disclose with reasonable accuracy at any time the 
financial position of the Company and the Group and to enable 
them to ensure that the financial statements and the Directors’ 
remuneration report comply with the Companies Act 2006. 

The Directors also responsible for safeguarding the assets of the 
Company and the Group and hence for taking reasonable steps for 
the prevention and detection of fraud and other irregularities.

Disclosure of information to the auditors
This confirmation is given and should be interpreted in accordance 
with the provisions of section 418 of the Companies Act 2006.

The Directors as at the date of this report, whose names and 
functions are listed in the Board of Directors section on pages 
68 to 69, confirm that:

—  So far as the Director is aware, there is no relevant audit 

information of which the Company’s auditors are unaware; and

—  The Director has taken all the steps that he or she ought to have 
taken as a Director in order to make himself/herself aware of any 
relevant audit information and to establish that the Company’s 
auditors are aware of that information.

We confirm that to the best of our knowledge:

—  The financial statements, prepared in accordance with the 

applicable set of accounting standards, give a true and fair view 
of the assets, liabilities, financial position and profit or loss of the 
Company and the undertakings included in the consolidation 
taken as a whole;

—  The Strategic report on pages 8 to 61 and the Directors’ report 
on pages 62 to 94 include a fair review of the development and 
performance of the business and the position of the Group 
and the undertakings included in the consolidation taken as 
a whole, together with a description of the principal risks and 
uncertainties that they face; and

—  The Annual Report and financial statements taken as a whole, 

are fair, balanced and understandable, and provide the 
information necessary for shareholders to assess the Group’s 
performance, business model and strategy.

Website publication
The Directors are responsible for ensuring the Annual Report and 
financial statements are made available on a website. Financial 
statements are published on the Group’s website in accordance 
with legislation in the United Kingdom governing the preparation 
and dissemination of financial statements, which may vary from 
legislation in other jurisdictions. The maintenance and integrity 
of the Group’s website is the responsibility of the Directors. The 
Directors’ responsibility also extends to the ongoing integrity of the 
financial statements contained therein.

By order of the Board

Rob Kingston 
Chief Financial Officer

13 March 2024

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95

  Independent Auditor’s report

to the members of Keywords Studios plc

Opinion
We have audited the financial statements of Keywords Studios plc (the “Parent Company”) and its consolidated undertakings (“the 
Group”) for the year ended 31 December 2023, which comprise the Group and Parent Company Statements of Financial Position, the 
Group Statement of Comprehensive Income, the Group and Parent Company Statements of Cash Flows, the Group and Parent Company 
Statements of Changes in Equity, and notes to the financial statements, including the summary of significant accounting policies.

The financial reporting framework that has been applied in the preparation of the financial statements is applicable law and United Kingdom 
adopted international accounting standards, and as regards the Parent company financial statements, as applied in accordance with the 
provisions of the Companies Act 2006.

In our opinion:

—  the Group financial statements give a true and fair view of the assets, liabilities and financial position of the Group as at 31 December 2023 

and of its profit for the year then ended;

—  the Company statement of financial position gives a true and fair view of the assets, liabilities and financial position of the Company as 

at 31 December 2023;

—  the Group financial statements have been properly prepared in accordance with UK adopted international accounting standards in 

conformity with the requirements of the Companies Act 2006;

—  the parent company financial statements have been properly prepared in accordance with UK adopted international accounting standards 
in conformity with the requirements of the Companies Act 2006 and as applied in accordance with the provisions of the Companies Act 
2006; and

—  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We 
believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence
We are independent of the Group and Parent Company in accordance with the ethical requirements that are relevant to our audit of the 
financial statements in the UK, including the FRCs Ethical Standard as applied to listed entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements.

Conclusions relating to going concern
In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the preparation 
of the financial statements is appropriate.

Our evaluation of the directors’ assessment of the Group and parent Company’s ability to continue as a going concern included:

—  We considered as part of our risk assessment the nature of the Company, its business model and related risks, the requirements of the 

applicable financial reporting framework and the system of internal control.

—  We have reviewed the Directors’ assessment of the Group and Company’s ability to continue as a going concern, challenging the 

underlying data and key assumptions used to make the assessment, and stress tested the Directors’ plans for future actions in relation 
to their going concern assessment.

—  We have reviewed the historical accuracy of budgeting and forecasts made by the Group and Company as an indicator as to 

their reliability.

—  We have reviewed the performance of the business in the year, including its cash flow performance, liquidity position, and financing 

facilities, up to and including the date of signing the audit opinion.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually 
or collectively, may cast significant doubt on the Group’s or Company’s ability to continue as a going concern for a period of at least twelve 
months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of 
this report.

An overview of the scope of our audit
The Group has diverse international operations. Our audit was scoped by obtaining an understanding of the Group and its environment, 
including the Group wide controls, and assessing the risks of material misstatement identified at Group level. We also assessed the risk 
of management override of internal controls, including assessing whether there was evidence of bias by the Directors that may have 
represented a risk of material misstatement.

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  Independent Auditor’s report  C O N T I N U E D

to the members of Keywords Studios plc

Significant components
Based on our assessment, we have completed full scope audit procedures in relation to the following entities; Keywords Studios plc, 
Keywords International Limited, Keywords Studios QC Games, Keywords Studios QC-Interactive Inc, Tantalus Media Pty Limited, High Voltage 
Software Inc, D3T Limited, Climax Studios Limited and Forgotten Empires LLC.

Specified audit procedures
In addition, specific audit procedures have been completed in relation to certain material balances and transaction streams in Keywords 
Canada Holdings Inc, Electric Square Limited, Studio Gobo, Keywords Manila, G-Net Media Inc, Lakshya Digital Private Limited, VMC 
Embedded Services, Digital Media Management Inc and Smoking Gun Interactive Inc.

Specified audit procedures were performed to address the risks of material misstatement arising from key balances in non-significant 
components, with testing performed on all material balances within these components.

The above full scope and specified audit procedure entities represent 72% of Group revenues.

Remaining components
All other components, not included in the above, were scoped in for analytical review procedures to confirm our conclusion that there were 
no significant risks of material misstatement of the aggregated financial information.

Parent Company and consolidation
At the parent company level we have also tested the consolidation process and carried out additional procedures to confirm our conclusion 
that there were no significant risks of material misstatement of the aggregated financial information of the remaining components not 
subject to full scope or specific procedures.

Our involvement with component auditors
The Group auditor, BDO Dublin, has audited Keywords Studios plc, Keywords International Limited, Studio Gobo Limited, Electric Square 
Limited, Climax Studios, Keywords Studios QC-Games Inc, Keywords Studios QC-Interactive Inc, VMC Embedded Services, Keywords Canada 
Holdings Inc, G-Net Media Inc, High Voltage Software Inc, D3T Limited, Smoking Gun Interactive Inc, Digital Media Management Inc and 
Forgotten Empires LLC.

The following components have been audited by BDO Member firms, under the direction, and supervision of the Senior Statutory Auditor, 
Keywords Manila, Lakshya Digital Private Limited and Tantalus Media.

Their involvement in the work performed by other component auditors varies by location and involves, at a minimum, direction of the audit 
procedures to be completed, and review of the reports received in relation to the results of the audit work undertaken by component audit 
teams. The Senior Statutory Auditor has also completed detailed reviews of selected working papers performed on significant risk areas.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements 
and include the most significant assessed risks of material misstatement (whether or not due to fraud), including those which had the 
greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing the efforts of the engagement team. 
These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we 
do not provide a separate opinion on these matters.

1. Acquisition accounting & purchase price allocation

Key Audit Matter
The Group has entered into a significant number of acquisitions and business combinations throughout the year, which have had a material 
and extensive impact on the group’s financial performance and position.

Following the purchase price allocations (in which identifiable assets and liabilities assumed were recognised at fair value), €538m 
(2022: €397m) of goodwill has been recognised cumulatively to date. The fair value of certain identifiable assets acquired and liabilities 
assumed in a business combination is different from their carrying amounts in the acquired statements of financial position which can 
give rise to fair value adjustments as part of the purchase price allocations of these business combinations. Accordingly, the cumulative 
acquisitions are material and significant judgement is required in relation to the purchase price allocations including the resulting goodwill.

Management determined the fair value of the identifiable assets and liabilities and notably the value of the customer relationships and 
Intellectual property. The valuation of these assets was primarily based upon the expected future cash flows related to these acquisitions.

A number of these acquisitions have also included deferred consideration in the form of shares and cash payments at future dates, which 
add further complexity with regard to the acquisition-date fair value of such consideration as part of the consideration transferred in 
exchange for the acquisitions and business combinations.

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Related Disclosures
Refer to note 2 of the accompanying consolidated financial statements for the accounting policy in relation to business combinations. In 
addition, detailed disclosures have been made in relation to the current year business combinations in note 27 to the financial statements.

Audit Response
We have reviewed the underlying contracts and share purchase agreements relating to each acquisition to assess whether the basis 
for treatment of the acquisitions is in accordance with the accounting policy and International Financial Reporting Standard 3 – 
Business Combinations.

We have assessed the carrying value of each material balance at the date of acquisition, and have reviewed management’s assessments 
of the fair value of the assets and liabilities acquired, and in particular, the methodology applied in the valuation of intangible assets 
and goodwill.

Our procedures included;

—  We reviewed the methodology applied to identify the categories of intangible assets;

—  We evaluated whether the cash flow forecasts used in the valuation are consistent with information approved by the Board 

and have reviewed the historical accuracy of management’s forecasts in order to assess the reliance which can be placed upon 
management’s forecasting;

—  We have challenged the key assumptions such as the growth factors and discount rates by comparing them to relevant market rates 

and historic acquisitions to evaluate whether management had been consistent in its approach to valuations, and

—  We assessed the adequacy of the acquisition disclosures in the Group’s financial statements.

In addition, we have examined the terms of all business combinations to assess whether the fair value of any deferred / contingent 
consideration is treated appropriately in accordance with the Group accounting policy and IFRS 3.

We also examined the key post combination employment contracts of former shareholders of the acquired entities, reviewing the substance 
of the transactions and considered whether they have been appropriately accounted for in line with the Group accounting policy and the 
requirements of IFRS 3.

2. Valuation of goodwill and intangible assets

Key Audit Matter
As a result of both the current year and prior year acquisitions, the Group has amassed significant intangible assets and goodwill balances. 
These balances are material to the financial statements, with goodwill carrying value of €538m (2022: €397m), and intangibles carrying 
value of €70m (2022: €73m). The valuation of goodwill and other intangible assets is significant to our audit due to the fact that the 
impairment test calculations are based on several key assumptions which are estimated by management, and are by nature judgemental. 
Key assumptions include the expected future cash flows for the forecasting period, the discount rates and perpetual growth rate.

The Directors have concluded that there are eight cash generating units (“CGU’s”) in the Group, for the purposes of impairment assessment.

Related Disclosures
Refer to note 2 of the accompanying consolidated financial statements for the accounting policy in relation to business combinations, 
intangible assets and goodwill. In addition, detailed disclosures have been made in relation to the current year business combinations in 
note 27 to the financial statements. Detailed disclosures are made in note 11 relating to goodwill and intangible assets.

Audit Response
We have reviewed the Director’s assessment of the carrying value of goodwill and intangible assets. We have challenged the 
Directors assumptions in relation to CGU identification, cash flow forecasting, discount rates applied, and future growth rates. 
Our procedures included;

—  We have evaluated that the CGU’s identified are the lowest level at which management monitors goodwill and intangible assets;

—  We have reviewed the accuracy of the cash flow forecasts used, and ensured that these represent those which are reviewed by 

the Board:

—  We have reviewed and assessed the accuracy of the historical forecasts prepared by the Group;

—  We have assessed the key estimates and inputs into the discounted cash flow models, including the growth rates assumed, and tested 

these where possible to supporting evidence such as post year-end activities;

—  We have completed sensitivity analyses in relation to the cash flow models and have stress tested all key assumptions used, and

—  We have considered the appropriateness of the disclosures relating to the valuation of goodwill and intangible assets in the 

financial statements.

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  Independent Auditor’s report  C O N T I N U E D

to the members of Keywords Studios plc

3. Revenue Recognition – cut off

Key Audit Matter
We have assessed revenue recognition under all eight revenue streams individually including the cut off risk of revenue, trade receivables 
and deferred revenue.

Although the majority of the Group’s revenue contracts are non-complex in nature, there is a material accrued revenue balance as at 
31 December 2023 of €18.3m (2022: €13.2m). We focused on this area due to the risk of management manipulation of the timing of revenue 
recognition and the cut off relating to accrued revenue at the year end.

Related Disclosures
Refer to note 2 of the accompanying consolidated financial statements for the accounting policies of the Group in relation to 
Revenue Recognition.

Audit Response
We have performed audit procedures to understand the application of the revenue recognition accounting policies and to assess whether 
for each material revenue stream, that revenue has been recognised correctly in accordance with the Group Revenue Recognition policy. 
We have completed a substantive based audit approach across all full scope locations and completed specific audit procedures on a sample 
basis on less significant components of the Group.

Our audit work included, but was not restricted to, reviewing a sample of transactions both throughout the year and around the year end, 
to assess that the stage of completion and therefore accrued revenue is reflective of the underlying project status. We have tested these 
transactions to supporting documentation such as sales orders and contracts from customers, project status evidence, and subsequent 
billing. When examining samples of transactions around the year end we have assessed whether the revenue has been recognised in the 
correct period. 

Our application of materiality
We define materiality as the magnitude of misstatement, including omissions, in the financial statements that, individually or in the 
aggregate, could reasonably be expected to influence the economic decisions of a reasonably knowledgeable person taken on the basis of 
the financial statements. We use materiality both in planning the scope of our audit work and in evaluating the results of our work.

Importantly, misstatements below these levels will not necessarily be evaluated as immaterial as we also take into account the nature of 
identified misstatements, and in particular the circumstances of their occurrence, when evaluating their effect on the financial statements 
as a whole.

We determined materiality for the financial statements as a whole to be €3.8m, which represents 3.3% of adjusted profit before tax. This 
represents 6.2% of statutory profit before tax (excluding one time costs), and 11% of overall statutory profit before tax. We consider profit 
before income tax, and adjusted profit before tax, to be the most significant determinant of the group’s financial performance used by 
shareholders and other users and therefore consider this as an appropriate basis for materiality. Our materiality is lower than the level we set 
for the year ended 31 December 2022 (€5.7m), due to the lower profits of the Group.

We assessed the parent company’s materiality using a percentage of net assets as the most appropriate benchmark as the parent company 
is an investment holding Company. However we capped this same level as the Group materiality.

Whilst materiality for the financial statements as a whole was €3.8m, each component of the Group was audited to a lower level of 
materiality within a range from €2.66m to €2.28m. Audits of these components were performed at a materiality level calculated by 
reference to a proportion of Group materiality appropriate to the relative scale of the business concerned.

We agreed with the Audit Committee that we would report to the Committee all individual differences identified during the course of 
our audit in excess of €190,000 (2022: €285,000). We also agreed to report differences below this threshold that, in our view, warranted 
reporting on qualitative grounds.

Other information
The Directors are responsible for the other information. The other information comprises the information included in the annual report other 
than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information 
and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify 
such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement 
in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that 
there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based solely on the work undertaken in the course of the audit, we report that:

—  the information given in the Directors’ report is consistent with the financial statements; and

—  the Directors’ report has been prepared in accordance with the Companies Act 2006.

Keywords Studios plc

Annual Report and Accounts 2023

99

We have obtained all the information and explanations which, to the best of our knowledge and belief, are necessary for the purposes of 
our audit.

In our opinion, the accounting records of the Company were sufficient to permit the financial statements to be readily and properly audited 
and the Company statement of financial position in agreement with the accounting records.

Matters on which we are required to report by exception
In the light of the knowledge and understanding of the Group and the parent company and its environment obtained in the course of the 
audit, we have not identified material misstatements in the strategic report or the Directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in 
our opinion:

—  adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from 

branches not visited by us; or

—  the parent company financial statements are not in agreement with the accounting records and returns; or

—  certain disclosures of Directors’ remuneration specified by law are not made; or we have not received all the information and 

explanations we require for our audit.

Responsibilities of Directors for the financial statements
As explained more fully in the Directors’ responsibilities statement set out on page 94, the Directors are responsible for the preparation 
of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as they determine is 
necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group and the Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless management 
either intends to liquidate the Group or the Company or to cease operations, or has no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, 
but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of these financial statements.

Extent to which the audit was capable of detecting irregularities, including fraud
The objectives of our audit, in respect to fraud, are; to identify and assess the risks of material misstatement of the financial statements 
due to fraud; to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud, through 
designing and implementing appropriate responses; and to respond appropriately to fraud or suspected fraud identified during the audit. 
However, the primary responsibility for the prevention and detection of fraud rests with both those charged with governance of the entity 
and management.

Non-compliance with laws and regulations
Based on:

—  Our understanding of the Group and the industry in which it operates;

—  Discussion with management and those charged with governance and those responsible for legal and compliance procedures; and

—  Obtaining and understanding of the Group’s policies and procedures regarding compliance with laws and regulations, we considered 
the significant laws and regulations to be the reporting framework (UK adopted international accounting standards, UK GAAP and the 
Companies Act 2006) and tax laws in key territories which the Group operates.

Our procedures in respect of the above included:

—  Review of minutes of meeting of those charged with governance for any instances of non-compliance with laws and regulations;

—  Review of correspondence with regulatory and tax authorities for any instances of non-compliance with laws and regulations;

—  Review of financial statement disclosures and agreeing to supporting documentation;

— 

Involvement of tax specialists in the audit; and

—  Review of legal expenditure accounts to understand the nature of expenditure incurred.

The key laws and regulations we considered in this context included the UK Companies Act, Quoted Companies Alliance, AIM Listing Rules, 
UK adopted international accounting standards and tax laws in key territories which the Group operates. We have no matters to report in 
this regard.

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information100

  Independent Auditor’s report  C O N T I N U E D

to the members of Keywords Studios plc

Fraud
We assessed the susceptibility of the financial statements to material misstatement, including fraud. Our risk assessment 
procedures included:

—  Enquiry with management, those charged with governance and the Audit Committee regarding any known or suspected instances 

of fraud;

—  Obtaining an understanding of the Group’s policies and procedures relating to: – Detecting and responding to the risks of fraud; and – 

Internal controls established to mitigate risks related to fraud;

—  Review of minutes of meeting of those charged with governance for any known or suspected instances of fraud;

—  Discussion amongst the engagement team as to how and where fraud might occur in the financial statements;

—  Performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement 

due to fraud; and

—  Considering remuneration incentive schemes and performance targets and the related financial statement areas impacted by these.

Our procedures in respect of fraud have included but are not limited to;

—  Testing a sample of journal entries throughout the year, which met a defined risk criteria, by agreeing to supporting documentation;

—  Assessing significant estimates made by management for bias;

—  Performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement 

due to fraud; and

—  Testing of revenue recognition, including the testing for existence, cut-off and the testing of journal entries specifically related to revenue 
(as a response to the fraud risk raised in respect of improper revenue recognition), for further details, please see the Key Audit Matter 
titled “Revenue Recognition - cut off” earlier in this report; and

—  Detailed testing of other key areas of estimation uncertainty or judgement, for example; acquisition accounting, valuation of goodwill and 

intangible assets, as set out in our Key Audit Matters Section.

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members including 
component engagement teams who were all deemed to have appropriate competence and capabilities and remained alert to any indications 
of fraud or non-compliance with laws and regulations throughout the audit. For component engagement teams, we also reviewed the result 
of their work performed in this regard. Our audit procedures were designed to respond to risks of material misstatement in the financial 
statements, recognising that the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one 
resulting from error, as fraud may involve deliberate concealment by, for example, forgery, misrepresentations or through collusion. There 
are inherent limitations in the audit procedures performed and the further removed non-compliance with laws and regulations is from 
the events and transactions reflected in the financial statements, the less likely we are to become aware of it. A further description of our 
responsibilities is available on the Financial Reporting Council’s website at: https://www.frc.org.uk/auditors/audit- assurance/auditor-s-
responsibilities-for-the-audit-of-the-fi/description-of-the-auditor%E2%80%99s-responsibilities-for.

This description forms part of our auditor’s report.

The purpose of our audit work and to whom we owe our responsibilities
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our 
audit work has been undertaken so that we might state to the Company’s members those matters we are required to state to them in an 
auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other 
than the Company and the Company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Stephen McCallion (Senior Statutory Auditor) 
For and on behalf of BDO, Statutory Auditor 
Dublin 2, Ireland

13 March 2024

Keywords Studios plc

Annual Report and Accounts 2023

  Consolidated statement of comprehensive income

Revenue from contracts with customers

Cost of sales

Gross profit

Other income

  Share-based payments expense

  Costs of acquisition and integration

  Amortisation of intangible assets

  Total of items excluded from adjusted profit measures

  Other administration expenses

Administrative expenses

Operating profit

Financing income

Financing cost

Profit before taxation

Taxation

Profit after taxation

Other comprehensive income:

Items that will not be reclassified subsequently to profit or loss

  Actuarial gain / (loss) on defined benefit plans

Items that may be reclassified subsequently to profit or loss

  Exchange gain / (loss) in net investment in foreign operations 

  Exchange gain / (loss) on translation of foreign operations

  Non-controlling interest; recycled on disposal of subsidiary

  Tax related to items taken to other comprehensive income

Total comprehensive income / (expense)

Profit / (loss) for the period attributable to:

Owners of the parent

Non-controlling interest

Total comprehensive income / (expense) attributable to:

Owners of the parent

Earnings per share

Basic earnings per ordinary share

Diluted earnings per ordinary share

101

2022
€’000

690,718

(423,452)

267,266

1,098

(18,678)

(8,413)

(16,810)

(43,901)

(152,653)

(196,554)

71,810

1,986

(5,814)

67,982

(20,612)

47,370

Years ended 31 December

2023
€’000

780,445

(481,340)

299,105

–

(21,964)

(27,140)

(26,060)

(75,164)

(177,111)

(252,275)

46,830

614

(12,450)

34,994

(15,042)

19,952

12

286

(8,317)

(2,518)

–

1,238

10,367

19,952

–

19,952

10,367

10,367

€ cent

25.28

24.94

(7,947)

6,144

162

–

46,015

47,415

(45)

47,370

46,015

46,015

€ cent

61.54

58.86

Note

4

5

5

23

5

11

6

6

7

7

8

8

The notes 1 to 29 form an integral part of these consolidated financial statements.

On behalf of the Board

Bertrand Bodson 
Director 

13 March 2024

Rob Kingston
Director

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
102

  Consolidated statement of financial position

Non-current assets

Intangible assets

Right of use assets

Property, plant and equipment

Deferred tax assets

Investments

Current assets

Cash and cash equivalents

Trade receivables

Other receivables

Corporation tax recoverable

Current liabilities

Trade payables

Other payables

Loans and borrowings

Corporation tax liabilities

Lease liabilities

Net current assets / (liabilities)

Non-current liabilities

Other payables

Employee defined benefit plans

Loans and borrowings

Deferred tax liabilities

Lease liabilities

Net assets

Equity

Share capital

Share capital – to be issued

Share premium

Merger reserve

Foreign exchange reserve

Shares held in Employee Benefit Trust (EBT)

Share-based payments reserve

Retained earnings

Total equity

Note

11

12

13

21

14

15

16

17

18

19

17

20

18

21

19

22

22

22

22

22

At 31 December

2023
€’000

2022
Restated (note 21)
€’000

632,176

41,950

50,237

32,751

175

757,289

59,862

89,940

83,993

5,991

239,786

14,294

155,970

–

27,081

13,865

211,210

28,576

12,002

4,030

127,380

10,307

33,107

186,826

599,039

939

321

54,518

306,837

183

(6,774)

80,416

162,599

599,039

469,953

37,672

44,784

31,157

175

583,741

81,886

81,563

61,415

6,503

231,367

15,878

139,355

45

22,028

12,414

189,720

41,647

18,308

2,861

6

17,017

30,105

68,297

557,091

924

2,467

47,021

286,655

11,018

–

65,379

143,627

557,091

The notes 1 to 29 form an integral part of these consolidated financial statements. The financial statements were approved and authorised for 
issue by the Board on 13 March 2024.

On behalf of the Board

Bertrand Bodson 
Director 
13 March 2024

Keywords Studios plc

Rob Kingston
Director

Annual Report and Accounts 2023

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
103

  Consolidated statement of changes in equity

Share 
capital 
– to be 
issued
€’000

Share 
premium
€’000

Share 
capital
€’000

Merger 
reserve
€’000

Foreign 
exchange 
reserve
€’000

Shares 
held in 
EBT
€’000

Share-
based 
payments 
reserve
€’000

Total 
attributable 
to owners of 
parent
€’000

Non-
controlling 
interest
€’000

Retained 
earnings
€’000

Total equity
€’000

At 01 January 2022

904 

2,185  38,549 

273,677 

12,821

(1,997)

48,193 

97,905 

472,237

(117)

472,120 

– 

– 

– 

– 

–

14

–

–

6

– 

– 

– 

– 

–

–

–

–

– 

– 

– 

– 

–

5,862

909

–

– 

– 

– 

– 

–

–

–

–

282

1,701

12,978

– 

– 

(1,803)

(1,803)

– 

– 

– 

– 

– 

47,415 

47,415

(45)

47,370 

– 

– 

– 

– 

–

162

162

286

(1,517)

–

(1,517)

47,701

45,898 

117

46,015 

–

–

–

–

–

–

18,577

1,997

(1,492)

–

–

–

101

–

–

–

–

–

18,577

6,381

1,010

(1,979)

(1,979)

–

14,967

At 31 December 2022

924 

2,467 

47,021 

 286,655 

11,018

20 

282

8,472

12,978

– 

1,997 

17,186 

(1,979)

38,956

–

–

– 

–

5

–

–

–

–

– 

–

–

–

–

–

–

– 

–

1,462

–

–

10

(2,146)

6,035

20,182

–

–

–

–

65,379 

143,627

557,091

–

–

19,952

19,952

1,250

(9,585)

– 

21,202

10,367 

–

–

–

(10,835)

– 

(10,835)

–

–

–

–

–

–

–

–

–

–

21,964

–

1,145

(6,774)

(8,072)

–

–

–

–

–

–

–

21,964

2,612

(14,846)

(2,230)

(2,230)

–

24,081

At 31 December 2023

939 

321 

54,518 

 306,837 

183

(6,774) 80,416   162,599 

599,039

15 

(2,146)

7,497 

20,182 

– 

(6,774)

15,037 

(2,230)

31,581

Profit / (loss) for the 
period

Recycled on disposal 
of subsidiary

Other comprehensive 
income

Total comprehensive 
income for the period

Contributions by and 
contributions to the 
owners:

Share-based payments 
expense

Share options 
exercised

Employee Share 
Purchase Plan

Dividends

Acquisition-related 
issuance of shares

Contributions by and 
contributions to the 
owners

Profit / (loss) for the 
period

Other comprehensive 
income

Total comprehensive 
income for the period

Contributions by and 
contributions to the 
owners:

Share-based payments 
expense

Cash proceeds arising 
from share-based 
payments

Company funded 
acquisition of shares  
(note 22)

Dividends

Acquisition-related 
issuance of shares

Contributions by and 
contributions to the 
owners

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

18,577

6,381

1,010

(1,979)

14,967

38,956 

 557,091 

19,952 

(9,585)

10,367 

21,964

2,612

(14,846)

(2,230)

24,081

31,581

 599,039 

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
104

  Consolidated statement of cash flows

Cash flows from operating activities

Profit after taxation

Income and expenses not affecting operating cash flows

Depreciation and impairment – property, plant and equipment

Depreciation and impairment – right of use assets

Amortisation and impairment of intangible assets

Taxation

Share-based payments expense

Fair value movements in deferred and contingent consideration

Non-cash movements included in costs of acquisition and integration

Unwinding of discounted liabilities – deferred consideration 

Unwinding of discounted liabilities – lease liabilities

Interest receivable

Fair value adjustments to employee defined benefit plans

Interest expense 

Unrealised foreign exchange (gain) / loss 

Changes in operating assets and liabilities

Decrease / (increase) in trade receivables

Decrease / (increase) in MMTC and VGTR receivable

Decrease / (increase) in other receivables

(Decrease) / increase in accruals, trade and other payables

Taxation paid

Settlement of deferred and contingent consideration related to continuous employment

17

Net cash generated by / (used in) operating activities

Cash flows from investing activities

Current year acquisition of subsidiaries net of cash acquired 

Settlement of deferred liabilities on acquisitions

Acquisition of property, plant and equipment

Investment in intangible assets

Interest received

Net cash generated by / (used in) investing activities

Cash flows from financing activities

Cash proceeds, where EBT shares were utilised for the exercise of share-based 
payments

Repayment of loans

Drawdown of loans

Payments of principal on lease liabilities

Interest paid on principal of lease liabilities

Dividends paid

Company funded acquisition of shares by EBT

Shares issued for cash

Interest paid

Net cash generated by / (used in) financing activities

Increase / (decrease) in cash and cash equivalents

Exchange gain / (loss) on cash and cash equivalents

Cash and cash equivalents at beginning of the period

Cash and cash equivalents at end of the period

27

17

13

11

18

18

19

19

9

22

Years ended 31 December

Note

2023
€’000

2022
€’000

19,952

47,370

13

12

11

7

23

5

5

6

6

6

6

28,903

15,948

26,060

15,042

21,964

9,177

2,677

3,279

1,447

(614)

1,025

5,768

(4,559)

126,117

(284)

(11,260)

(6,785)

7,470

(10,859)

(20,853)

(3,900)

110,457

(160,380)

(30,428)

(30,689)

(3,052)

614

18,365

14,585

16,810

20,612

18,678

2,282

–

2,922

969

(309)

514

1,261

766

97,455

(11,771)

(3,591)

(6,457)

18,785

(3,034)

(17,505)

–

124,286

(87,494)

(25,800)

(27,007)

(501)

309

(223,935)

(140,493)

1,145

(97,379)

227,322

(15,038)

(1,447)

(2,230)

(14,846)

1,467

(6,282)

92,712

(20,766)

(1,258)

81,886

59,862

505

(79)

–

(11,361)

(969)

(1,979)

–

6,785

(828)

(7,926)

(24,133)

309

105,710

81,886

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
105

  Notes forming part of the consolidated financial statements

1  Basis of Preparation
Keywords Studios plc (the “Company”) is a company incorporated in the United Kingdom. The consolidated financial statements include the 
financial statements of the Company and its subsidiaries (the “Group”) made up to 31 December 2023. 

The consolidated financial statements have been prepared in accordance with UK-adopted international accounting standards, and in 
conformity with the requirements of the Companies Act 2006. Unless otherwise stated, the financial statements have been prepared in 
thousands (’000) and the financial statements are presented in euro (€) which is the functional currency of the Company.

Going Concern Basis of Accounting
After making enquiries, the Directors consider it appropriate to continue to adopt the going concern basis in preparing the Consolidated and 
Company financial statements. In doing so the Directors have considered the following:

—  The cash position of the Group;

—  The strong cash flow performance of the Group through the year;

—  The continued demand for the Group’s services;

—  The ability to operate most of its services in a work from home model where studios are temporarily closed;

—  The historical resilience of the broader video games industry in times of economic downturn; and

—  The ability of the Group to flex its cost base in response to a reduction in trading activity. 

The Directors have also considered the Group’s strong liquidity position with cash and cash equivalents of €60m as at 31 December 2023, 
and committed undrawn facilities of €237m under the Revolving Credit Facility (“RCF”).

The Directors have applied downside sensitivities to the Group’s cash flow projections to assess the Group’s resilience to adverse outcomes. 
This assessment included a reasonable worst-case scenario in which the Group’s principal risks manifest to a severe but plausible level. 
Even under the most severe case, the Group would have sufficient liquidity and remain within its banking covenants. The Directors have a 
reasonable expectation that the Company and the Group have adequate resources to continue to operate and meet liabilities as they fall due 
for the foreseeable future, a period considered to be at least twelve months from the date of these financial statements and therefore the 
going concern basis of preparation continues to be appropriate.

New Standards, Interpretations and Amendments effective 01 January 2023
The following amendments effective for the period beginning 01 January 2023 are expected to be impactful on the Group moving forward:

—  Disclosure of Accounting Policies (Amendments to IAS 1 and IFRS Practice Statement 2): The Group has implemented amendments to IAS 
1 related to the application of materiality in relation to the disclosure of accounting policies, requiring companies to disclose their material 
accounting policies rather than their significant accounting policies, clarifying that accounting policies related to immaterial transactions, 
other events or conditions are themselves immaterial and as such need not be disclosed; and clarifying that not all accounting policies 
that relate to material transactions, other events or conditions are themselves material to a company’s financial statements. Whereas all 
Significant Accounting Policies were disclosed in the past, the Group now discloses only material accounting policies in note 2.

—  Deferred Tax related to Assets and Liabilities arising from a Single Transaction (Amendments to IAS 12): Amendments effective 01 January 
2023 narrow the scope of the initial recognition exemption so that it does not apply to transactions that give rise to equal and offsetting 
temporary differences e.g. Right of use assets and Lease liabilities. As a result in 2023, deferred tax assets and liabilities associated with 
leases are now recognised gross from the beginning of the earliest comparative period presented, As outlined in note 21, the comparative 
periods presented have been re-stated to reflect the impact of adoption on the carrying value of Right of Use Assets and Lease Liabilities, 
with any cumulative effect recognised as an adjustment to retained earnings or other components of equity. 

New standards, interpretations and amendments not yet effective
There are a number of standards, amendments to standards, and interpretations which have been issued by the IASB that are effective in 
future accounting periods that the Group has decided not to adopt early.

The following amendments effective for the period beginning 01 January 2024:

—  Lease Liability in a Sale and Leaseback (Amendment to IFRS 16); and

— 

IAS 1 Presentation of Financial Statements (Amendment – Classification of Liabilities as Current or Non-Current, with Covenants).

The Group does not expect these other amendments, or any other standards issued by the IASB but not yet effective, to have a material 
impact on the Group.

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information106

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

2  Material Accounting Policies

Basis of Consolidation
Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an investee if all three of the following 
elements are present: power over the investee, exposure to variable returns from the investee, and the ability of the investor to use its power 
to affect those variable returns. Control is reassessed whenever facts and circumstances indicate that there may be a change in any of these 
elements of control.

De facto control exists in situations where the Company has the practical ability to direct the relevant activities of the investee without holding 
the majority of the voting rights. In determining whether de facto control exists, the Company considers all relevant facts and circumstances, 
including:

—  The size of the Company’s voting rights relative to both the size and dispersion of other parties who hold voting rights;

—  Substantive potential voting rights held by the Company and by other parties;

—  Other contractual arrangements; and

—  Historic patterns in voting attendance.

The consolidated financial statements present the results of the Company and its subsidiaries (“the Group”) as if they formed a single entity. 
Intercompany transactions and balances between Group companies are eliminated in full.

Business Combinations
The consolidated financial statements incorporate the results of business combinations using the purchase method. The results of acquired 
operations are included in the consolidated financial statements from the date on which control is obtained. They are consolidated until the 
date on which control ceases. In the Consolidated statement of financial position, the acquired identifiable assets, liabilities and contingent 
liabilities are initially recognised at their fair values at the acquisition date. If the initial accounting for a business combination is incomplete by 
the end of the reporting period in which the combination occurs, the Group reports provisional amounts for the items for which the valuation 
of the fair value of assets and liabilities acquired is still in progress. Those provisional amounts are adjusted when additional information is 
obtained about facts and circumstances which would have affected the amounts recognised as of that date, and any adjustments to the 
provisional values allocated to the consideration, identifiable assets or liabilities (and contingent liabilities, if relevant) are made within the 
measurement period, a period of no more than one year from the acquisition date. 

Any contingent consideration payable is recognised at fair value at the acquisition date and is split between current liabilities and long-
term liabilities depending on when it is due. In general, in order for contingent consideration to become payable, pre-defined profit and/
or revenue targets must be exceeded. The fair value of contingent consideration at acquisition date is arrived at through discounting the 
expected payment (based on scenario modelling) to present value. Where contingent consideration is dependent on the recipient remaining 
in employment, the payment is accounted for as post-acquisition remuneration accrued over the retention period, as required under IFRS 
3. At each balance sheet date, the fair value of the contingent consideration liabilities are revalued, with the expected pay-out determined 
separately in respect of each individual acquisition and any change recognised in the statement of comprehensive income. For deferred 
consideration which is to be provided for by the issue of a fixed number of shares at a future defined date, where there is no obligation on 
Keywords to offer a variable number of shares, the deferred consideration is classified as an equity arrangement and the value of the shares is 
fixed at the date of the acquisition. 

Acquisition-related costs are recognised immediately as an expense in the periods in which the costs are incurred and the services 
are received.

Intangible Assets
The Group’s Intangible Assets comprise Goodwill, Customer Relationships and Other Intangible Assets.

Goodwill
Goodwill represents the excess of the cost of a business combination over the total acquisition date fair value of the identifiable assets, 
liabilities and contingent liabilities acquired. The cost comprises the fair value of assets given, liabilities assumed and equity instruments issued, 
plus the amount of any non-controlling interests in the acquiree plus, if the business combination is achieved in stages, the fair value of the 
existing equity interest in the acquiree. Contingent consideration is included at fair value on the acquisition date and, in the case of contingent 
consideration classified as a financial liability, remeasured subsequently through the profit and loss. Goodwill is capitalised as an intangible 
asset with any impairment in carrying value being charged to the Consolidated statement of comprehensive income.

Customer Relationships
Intangible assets, separately identified from goodwill acquired as part of a business combination (mainly Customer Relationships), are initially 
stated at fair value. The fair value attributed is determined by discounting the expected future cash flows generated from the net margin of 
the business from the main customers taken on at acquisition. The assets are amortised on a straight-line basis (to administration expenses) 
over their useful economic lives (typically five years is deemed appropriate, however, this is re-examined for each acquisition).

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Other Intangible Assets
Other intangible assets include Intellectual Property and Music Licences, both acquired and internally developed. Other intangible assets are 
recognised once they meet the criteria under IAS 38, and are amortised on a straight-line basis over the period of its expected benefit, starting 
from the date of full commercial use of the product. Residual amounts, useful lives and the amortisation methods are reviewed at the end of 
every accounting period.

Following initial recognition of development expenditure as an intangible asset, the cost model is applied requiring the intangible asset to 
be carried at cost, less any accumulated amortisation and accumulated impairment losses. During the period of development, the asset is 
tested for impairment annually. If specific events indicate that impairment of an item of intangible asset may have taken place, the item’s 
recoverability is assessed by comparing its carrying amount with its recoverable amount. The recoverable amount is the higher of the fair value 
net of disposal costs and the value in use.

Impairment
Impairment tests on goodwill and other intangible assets with indefinite useful economic lives are undertaken annually at the financial year 
end. Other non-financial assets are subject to impairment tests whenever events or changes in circumstances indicate that their carrying 
amount may not be recoverable. Where the carrying value of an asset exceeds its recoverable amount (i.e. the higher of value in use and fair 
value less costs to sell), the asset is written down accordingly.

Where it is not possible to estimate the recoverable amount of an individual asset, the impairment test is carried out on the smallest group of 
assets to which it belongs for which there are separately identifiable cash flows; its cash generating units (“CGUs”). Goodwill is allocated on 
initial recognition to each of the Group’s CGUs that are expected to benefit from a business combination that gives rise to the goodwill. 

Cash and Cash Equivalents
Cash and cash equivalents comprise cash in hand, deposits held on call with banks and other short-term highly liquid investments. Where cash 
is on deposit with maturity dates greater than three months, it is disclosed as short-term investments.

Foreign Currency
The consolidated financial statements are presented in euro, which is the presentation currency of the Group and the functional currency of 
the Parent Company. 

Transactions entered into by Group entities in a currency other than the currency of the primary economic environment in which they operate 
(their “functional currency”) are recorded at the rates ruling when the transactions occur. Foreign currency monetary assets and liabilities 
are translated at the rates ruling at the reporting date. Exchange differences arising on the retranslation of unsettled monetary assets and 
liabilities are recognised immediately in profit or loss.

On consolidation, the results of overseas operations are translated into euro at rates approximating when the transactions took place. All 
assets and liabilities of overseas operations, including goodwill arising on the acquisition of those operations, are translated at the rate ruling at 
the reporting date. Exchange differences arising on translating the opening net assets at opening rate and the results of overseas operations 
at actual rate are recognised in other comprehensive income and accumulated in the foreign exchange reserve.

Exchange differences recognised in profit or loss in Group entities’ separate financial statements on the translation of long-term items forming 
part of the Group’s net investment in the overseas operation concerned are classified to other comprehensive income and accumulated in the 
foreign exchange reserve on consolidation. 

Revenue from Contracts with Customers
Contracts are typically for services, performing agreed-upon tasks for a customer and can be time-and-materials or milestone-based. Most contracts are 
short term in duration (generally less than one month); however, milestone-based contracts can be longer term and extend to several months (or in some 
cases over a year). Where there are multiple performance obligations outlined in a contract, each performance obligation is separately assessed, the 
transaction price is allocated to each obligation, and related revenues are recognised as services or assets are transferred to the customer. Performance 
obligations are typically satisfied over time, as the majority of contracts meet the criteria outlined in IFRS 15 paragraph 35 (a) and (c).

Due to the nature of the services provided and the competitive nature of the market, contracts generally allocate specific transaction prices 
to separate performance obligations. Individual services or individual milestones generally involve extensive commercial negotiation to arrive 
at the specific agreed-upon tasks, and the related pricing outlined in the contract. Such negotiations extend further for milestone-based 
contracts to also include the criteria involved in the periodic and regular process of milestone acceptance by the customer. Such criteria may 
involve qualitative, as well as quantitative, measures and judgements.

In measuring progress towards complete satisfaction of performance obligations, the input method is considered to be the most appropriate 
method to depict the underlying nature of the contracts with customers, the interactive way the service is delivered, and projects are 
managed with the customer. For time-and-materials contracts, other than tracking and valuing time expended, significant judgement is not 
normally involved. For milestone-based contracts, progress is generally measured based on the proportion of contract costs incurred at the 
balance sheet date (e.g. worked days), relative to the total estimated costs of the contract, involving estimates of the cost to completion 
etc. Added to this, significant judgement can be involved in measuring progress towards customer acceptance of the milestone. Significant 
judgement may also be involved where circumstances arise that may change the original estimates of revenues, costs or extent of progress 
towards complete satisfaction of the performance obligations. In such circumstances estimates are revised. These revisions may result in 
increases or decreases in revenue or costs and are reflected in income in the period in which the circumstances that give rise to the revision 
became known. When the outcome of a contract cannot be measured reliably, contract revenue is recognised only to the extent that 
milestones have been accepted by the customer. Contract costs are recognised as incurred. When it is probable that total contract costs will 
exceed total contract revenue, the expected loss is recognised immediately.

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  Notes forming part of the consolidated financial statements 

C O N T I N U E D

2  Material Accounting Policies continued

Revenue from Contracts with Customers continued
Revenue recognised represents the consideration received or receivable, net of sales taxes, rebates discounts and after eliminating 
intercompany sales. Revenue is recognised only where it is probable that consideration will be received. Where consideration is received and 
the related revenue has not been recognised, the consideration received is recognised as a contract liability (Deferred Revenue), until either 
revenue is recognised or the consideration is refunded. Revenue is derived from eight main service lines:

—  Art Services – Art Services relate to the production of graphical art assets for inclusion in the video game, including concept art creation 
along with 2D and 3D art asset production and animation. Contracts can be either time-and-materials based or milestone-based, with 
performance obligations satisfied over time. Contracts are generally short term in duration; however, for longer contracts the input 
method is used to measure progress (e.g. worked days relative to the total expected inputs). Time-and-materials based contract revenue 
is recognised as the related services are rendered. For milestone-based contracts where progress can be measured reliably towards 
complete satisfaction of the performance obligation, revenue is recognised using the input method to measure progress. Where progress 
cannot be measured reliably, revenue is recognised on milestone acceptance.

—  Game Development – Game Development relates to software engineering services which are integrated with client processes to develop 
video games. Contracts can be either time-and-materials based or milestone-based, with performance obligations satisfied over time. 
Contracts are generally longer term in duration. Time-and-materials based contract revenue is recognised as the related services are 
rendered. For milestone-based contracts where progress can be measured reliably towards complete satisfaction of the performance 
obligation, revenue is recognised using the input method to measure progress. Where progress cannot be measured reliably, revenue is 
recognised on milestone acceptance.

—  Audio – Audio services relate to the audio production process for computer games and includes script translation, actor selection and 

talent management through pre-production, audio direction, recording, and post-production, including native language quality assurance 
of the recordings. Audio contracts may also involve music licensing or selling music soundtracks. Audio service contracts are typically 
milestone-based, with performance obligations satisfied over time. Audio services contracts are generally short term in duration; however, 
for longer contracts where progress towards complete satisfaction of the performance obligation can be measured reliably, revenue 
is recognised using the input method to measure progress. Where progress cannot be measured reliably, audio services revenue is 
recognised on milestone acceptance. Music licensing and music soundtracks performance obligations are assessed separately, and 
related revenue is recognised on licence inception and on delivery of the soundtracks, respectively. 

—  Functional Testing – Functional Testing relates to quality assurance services provided to game producers to ensure games function as 

required. Contracts are typically time-and-materials based and performance obligations are satisfied over time. Contracts are generally 
short term in duration. Revenue is recognised as the related services are rendered.

—  Localization – Localization services relate to translation and cultural adaptation of in-game text and audio scripts across multiple game platforms 
and genres. Contracts are typically time-and-materials based and performance obligations are satisfied over time. Contracts are generally short 
term in duration; however, for longer contracts the input method is used to measure progress. Localization contracts may also involve licensing 
translation software as a service. Such revenue is assessed separately. Revenue is recognised as the related services are rendered.

—  Localization Testing – Localization Testing involves testing the linguistic correctness and cultural acceptability of computer games. 

Contracts are typically time-and-materials based and performance obligations are satisfied over time. Contracts are generally short term 
in duration. Revenue is recognised as the related services are rendered.

—  Marketing – Marketing services include game trailers, marketing art and materials, PR and full brand campaign strategies. Contracts can 
be either time-and-materials based or milestone-based, with performance obligations satisfied over time. Contracts are generally short 
term in duration; however, for longer contracts the input method is used to measure progress. Time-and-materials based contract revenue 
is recognised as the related services are rendered. For milestone-based contracts where progress can be measured reliably towards 
complete satisfaction of the performance obligation, revenue is recognised using the input method to measure progress. Where progress 
cannot be measured reliably, revenue is recognised on milestone acceptance.

—  Player Engagement – Player Engagement relates to the live operations support services such as community management, player 
engagement and associated services provided to producers of games to ensure that consumers have a positive user experience. 
Contracts are typically time-and-materials based and performance obligations are satisfied over time. Contracts are generally long term 
in duration. Player Engagement contracts may also involve digital support platform software as a service. Revenue is recognised as the 
related services are rendered.

Multimedia Tax Credits / Video Games Tax Relief and other tax credits related to staff costs
The multimedia tax credits (“MMTC”) received in Canada, and video games tax relief in the UK together with similar reliefs in other jurisdictions 
(“VGTR”), are tax credits related to staff costs. Tax credits are recognised as income over the periods necessary to match the credit on a 
systematic basis with the costs that it is intended to compensate. Thus, credits are taken as a deduction against direct costs each period, 
but typically paid in the following financial year once the claims have been submitted and agreed. The nature of the grants is such that they 
are not dependent on taxable profits, and are recognised (under IAS 20), at their fair value when there is a reasonable assurance that the grant 
will be received and all attaching conditions have been complied with. 

Share-based Payments
The Company issues equity-settled share-based payments to certain employees and Directors under a Share Option Scheme and a Long-Term 
Incentive Plan (“LTIP”). Conditional awards under the rules of the LTIP Plan (“Salary Shares”) are also issued to certain employees and Directors.

The fair value determined at the grant date is expensed on a straight-line basis over the vesting period. Other than continuous service, grants 
do not have non-market-based vesting conditions. At each reporting date the Company adjusts for unvested forfeitures and the impact is 
recognised in profit or loss, with a corresponding adjustment to equity reserves. The Company has no legal or constructive obligation to 
repurchase or settle the options in cash.

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Additional employer costs, including social security taxes, in respect of options and awards are expensed over the vesting period with a 
corresponding liability recognised. The liability recognised depends on the number of options that are expected to be exercised, and the 
liability is adjusted by reference to the fair value of the options at the end of each reporting period.

Where share-based payments are issued to employees of subsidiary companies, the annual cost of the options are recharged to the subsidiary 
company through an inter-company recharge.

Share Option Plan
These are measured at fair value on the grant date using a Black-Scholes option pricing model which calculates the fair value of an option by 
using the vesting period, the expected volatility of the share price, the current share price, the exercise price and the risk-free interest rate. 
The fair value of the option is amortised over the vesting period, with one-third of the options vesting after two years, one-third after three 
years, and the balance vesting after four years. The only vesting condition is continuous service. There is no requirement to revalue the option 
at any subsequent date. 

LTIP
The exercise of LTIP awards is subject to certain vesting conditions. For the awards granted up to 2015, one-third of the share options vested if 
the Company exceeded the Total Shareholder Returns (“TSR”) of the Numis Small Cap Index (excluding Investment Trusts) by 10%, two-thirds 
if the TSR exceeded the Index by 20% and full vesting if the TSR exceeded the Index by 30%. This was amended for the 2016 and 2017 awards 
to 100% vesting if the shareholder return exceeds the Index by 45%, and a prorated return between 10% if the TSR matches the Index, to 100% 
if the TSR exceeds the Index by 45%. The scheme was further amended in 2018 to 100% vesting if the TSR exceeds the Index by 20%, and a 
prorated return between 10% and 100% if the TSR exceeds the Index by between 0% and 20%. In 2019, the benchmark Index was amended for 
future grants to be the FTSE Small Cap Index, with the same performance conditions as 2018. In 2021, the benchmark Index was amended to 
be the FTSE 250 Index (excluding investment trusts), and threshold vesting (25% of the award) will be earned for TSR in line with the Index and 
full vesting will be earned for exceeding the Index TSR by 20% over the performance period. A prorated return will be earned between 25% 
and 100% if the TSR exceeds the Index by between 0% and 20%.

These are measured at fair value, taking into account market vesting conditions but not non-market vesting conditions, at the date of grant, 
measured by using the Monte Carlo binomial model. 

Salary Shares
Salary shares are measured at fair value on the grant date. As the only vesting condition is continuous service, the fair value of the shares is 
amortised over the vesting period.

Income Taxes and Deferred Taxation
Provision for income taxes is calculated in accordance with the tax legislations and applicable tax rates in force at the reporting date in the 
countries in which the Group companies have been incorporated. 

Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the consolidated statement of financial 
position differs from its tax base, except for differences arising on:

—  The initial recognition of an asset or liability in a transaction which is not a business combination and at the time of the transaction affects 

neither accounting or taxable profit; and

— 

Investments in subsidiaries and jointly controlled entities where the Group is able to control the timing of the reversal of the difference and 
it is probable that the difference will not reverse in the foreseeable future.

The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted by the reporting date and 
are expected to apply when the deferred tax liabilities / (assets) are settled / (recovered).

Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax assets and liabilities and the 
deferred tax assets and liabilities relate to taxes levied by the same tax authority on either:

—  The same taxable Group company; or

—  Different Group entities which intend either to settle current tax assets and liabilities on a net basis, or to realise the assets and settle the 
liabilities simultaneously, in each future period in which significant amounts of deferred tax assets or liabilities are expected to be settled 
or recovered. 

Deferred tax assets and liabilities associated with leases and decommissioning liabilities are recognised on a gross basis, in accordance with 
IAS 12.

Property, Plant and Equipment
Property, plant and equipment comprise computers, leasehold improvements, and office furniture and equipment, and are stated at cost less 
accumulated depreciation. Carrying amounts are reviewed for impairment whenever events or changes in circumstances indicate that their 
carrying amount may not be recoverable. Where the carrying amount of an asset is greater than its estimated recoverable amount, it is written 
down immediately to its recoverable amount.

Property, plant and equipment acquired through business combinations are valued at fair value on the date of acquisition. 

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  Notes forming part of the consolidated financial statements 

C O N T I N U E D

2  Material Accounting Policies continued

Property, Plant and Equipment continued
Depreciation is calculated to write off the cost of fixed assets on a straight-line basis over the expected useful lives of the assets concerned. 
The principal annual rates used for this purpose are:

Computers and software

Office furniture and equipment

Leasehold improvements

3 – 5 years

10 years

over the length of the lease

Gains and losses on disposals are determined by comparing proceeds with carrying amount and are included in the Consolidated statement of 
comprehensive income.

Financial Assets
The Group’s most significant financial assets comprise trade and other receivables and cash and cash equivalents in the Consolidated 
statement of financial position, whereas the Company’s most significant financial assets comprise inter-group receivables. 

Trade Receivables 
Trade receivables, which principally represent amounts due from customers, are recognised at amortised cost as they meet the IFRS 9 
classification test of being held to collect, and the cash flow characteristics represent solely payments of principal and interest. The Group’s 
impairment methodology is in line with the requirements of IFRS 9. The simplified approach to providing for expected credit losses has been 
applied to trade receivables, which requires the use of a lifetime expected loss provision.

Accrued Income from Contracts with Customers 
Other receivables include Accrued income from contracts with customers. The Group also applies the simplified approach to assessing 
expected credit losses in relation to such assets, as their maturities are less than twelve months. 

Share Capital
Financial instruments issued by the Group are treated as equity only to the extent that they do not meet the definition of a financial liability. 
The Group’s ordinary shares are classified as equity instruments.

Financial Liabilities
Trade payables, bank borrowings and other monetary liabilities are initially recognised at fair value and subsequently carried at amortised cost 
using the effective interest rate method.

Leased Assets
A lease is defined as “a contract, or part of a contract, that conveys the right to use an asset (the underlying asset) for a period of time in 
exchange for consideration”. 

At lease commencement date, the Group recognises a right of use asset and a lease liability on the balance sheet. The right of use asset is 
measured at cost, which is made up of the initial measurement of the lease liability, any initial direct costs incurred by the Group, an estimate 
of any costs to dismantle and remove the asset at the end of the lease, and any lease payments made in advance of the lease commencement 
date (net of any incentives received).

The Group depreciates the right of use assets on a straight-line basis from the lease commencement date to the earlier of the end of the 
useful life of the right of use asset or the end of the lease term. The Group also assesses the right of use asset for impairment when such 
indicators exist. At the commencement date, the Group measures the lease liability at the present value of the lease payments unpaid at that 
date, discounted using the interest rate implicit in the lease if that rate is readily available or at the Group’s incremental borrowing rate. 

Lease payments included in the measurement of the lease liability are made up of fixed payments (including in-substance fixed), variable 
payments based on an index or rate, amounts expected to be payable under a residual value guarantee, and payments arising from purchase 
and extension options reasonably certain to be exercised.

Subsequent to initial measurement, the liability will be reduced for payments made and increased for interest. It is remeasured to reflect 
any reassessment or modification, or if there are changes to in-substance fixed payments. When the lease liability is remeasured, the 
corresponding adjustment is reflected in the right of use asset, or profit and loss if the right of use asset is already reduced to zero. 

The Group has elected to account for short-term leases and leases of low-value assets using the practical expedients. Instead of recognising a 
right of use asset and lease liability, the payments in relation to these are recognised as an expense in profit or loss on a straight-line basis over 
the lease term.

The Group has applied judgement to determine the lease term for contracts in which it is a lessee that include renewal options. 
The assessment of whether the Group is reasonably certain to exercise such options impacts the lease term, which significantly affects 
the lease liabilities and right of use assets recognised. 

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111

Employee Benefit Trust
Ordinary shares purchased by the Employee Benefit Trust on behalf of the parent company under the Terms of the Share Option Plan are 
deducted from equity on the face of the Consolidated statement of financial position. No gain or loss is recognised in relation to the purchase, 
sale, issue or cancellation of the parent company’s ordinary shares. Where such shares are utilised for employee share schemes, the cost of 
the shares is transferred to the Share-based payment reserve, with any cash proceeds credited directly to the Share-based payment reserve.

3  Critical Accounting Estimates and Judgements
The Group makes certain estimates and assumptions regarding the future. Estimates and judgements are continually evaluated based on 
historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. 
In the future, actual experience may differ from these estimates and assumptions. 

Judgements
The judgements, apart from those involving estimations, that management have made in the process of applying the Group’s accounting 
policies and that have the most significant effect on the amounts recognised in the financial statements, are outlined below.

—  Group

–  Functional and Presentation Currency: The Directors have considered the requirements of IAS 21 in determining the currency that 
most faithfully represents the economic effects of the underlying transactions, events and conditions to determine the functional 
currency of the Company. Detailed consideration has been given to both the Primary and Secondary Indicators in forming this 
conclusion. The Primary Indicators relate to revenues, regulation, competitive forces and costs, while the Secondary Indicators are 
mainly concerned with financing the business and the currency in which receipts from operating activities are usually retained. With a 
mix of currencies dominating the indicators, there is no clear single currency that influences the Group when all factors are considered. 
The Directors have determined the euro as the most appropriate presentation currency of the consolidated financial statements. 

–  Business Combinations (Customer relationships): When acquiring a business, the Group is required to identify and recognise 

intangible assets, the determination of which requires a significant degree of judgement. Acquisitions may also result in intangible 
benefits being brought into the Group, some of which qualify for recognition as intangible assets while other such benefits do not meet 
the recognition requirements of IFRS and therefore form part of goodwill. Customer relationships are recognised as separate assets 
where revenues are recurring in nature and material revenues have been generated with the customer for a continuous period of three 
years. For the Game Development service line, the key asset acquired is typically “know-how”, an asset that is not readily measurable 
and thus intrinsically linked to goodwill. Relationships are typically fixed term contract based rather than relationship based. Therefore, 
neither customer contracts nor customer relationships are typically recognised on the acquisition of a Game Development business.

– 

IFRS 16 Leases: The Group has determined that the Group’s incremental borrowing rate is the appropriate rate to use to discount 
lease liabilities. The Group has applied judgement to determine the lease term for contracts in which it is a lessee that include 
renewal options. The assessment of whether the Group is reasonably certain to exercise such options impacts the lease term, which 
significantly affects the lease liabilities and right of use assets recognised. 

–  Business Combinations (put and call options over Non-controlling interest): The Group acquired an 85% interest in Tantalus in March 
2021, with the sellers retaining a minority shareholding. The shareholder agreement (signed with the purchase agreement) includes 
put and call options (“the Forward”) that require the sellers to sell, or require the Group to buy, the remaining 15% shareholding after 
three years using a pre-determined valuation methodology linked to post-acquisition performance. IFRS 3 does not provide specific 
guidance on how such contracts should be accounted for in a business combination. The Board determined, taking into consideration 
all the contracts’ terms and conditions, that the impact of the Forward put the Group in a similar position as if the Group had acquired a 
100% interest in the subsidiary on the acquisition date, with deferred contingent consideration payable at a future date. In doing so, the 
Board considered whether the risks and rewards of ownership reside with the Non-controlling interest or had effectively transferred 
to the Group, and concluded that the Non-controlling interest arising on the acquisition had been extinguished by a combination of 
the Forward and other conditions in the agreements. Therefore, the Group has accounted for the acquisition as if a 100% interest was 
acquired on acquisition, accounting for the initial investment and the Forward as a single linked transaction in which 100% control is 
gained, with the Forward recognised at fair value, as a financial liability within Deferred and contingent consideration (note 17), and no 
Non-controlling interest recognised on the acquisition. Any subsequent remeasurement required due to changes in the fair value of the 
liability are recognised in the Consolidated statement of comprehensive income.

–  Goodwill: Goodwill is required to be tested for impairment at least annually or more frequently if changes in circumstances or the 
occurrence of events indicating potential impairment exist. The Group uses the present value of future cash flows to determine 
recoverable amounts. In calculating the value in use, significant judgement and estimation is required in forecasting cash flows of CGUs, 
in determining terminal growth values and in selecting an appropriate discount rate.

Estimates and Assumptions
A number of areas requiring the use of estimates and critical judgements impact the Group’s earnings and financial position. These include 
revenue recognition, the computation of income taxes, the value of goodwill and intangible assets arising on acquisitions, the valuation 
of multimedia tax credits / video games tax relief, leasing and the valuation of defined retirement benefits. The Directors consider that no 
reasonably possible changes to any of the assumptions used in the estimates would in the view of the Directors give rise to significant risk of a 
material adjustment to the carrying value of the associated balances in the subsequent financial year. 

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information112

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

4  Segmental Analysis and Revenue from Contracts with Customers

Segmental Analysis

Revenue from external customers 

Create

Globalize

Engage

Segment operating profit

Create

Globalize

Engage

Reconciliation of Segment operating profit

Adjusted EBITDA^

Share-based payments expense

Costs of acquisition and integration

Amortisation of intangible assets

Depreciation – property, plant and equipment

Depreciation – right of use assets

Bank charges

Other income

Operating profit

Financing income

Financing cost

Profit before taxation

2023
€’000

2022
€’000

336,069

275,570

279,490

300,875

164,886

114,273

780,445

690,718

94,118

48,477

15,710

69,748

61,577

15,576

158,305

146,901

158,305

146,901

(21,964)

(18,678)

(27,140)

(8,413)

(26,060)

(16,810)

(23,128)

(18,365)

(13,907)

(14,585)

724

–

46,830

614

662

1,098

71,810

1,986

(12,450)

(5,814)

34,994

67,982

^ The Group reports a number of alternative performance measures (“APMs”), including Adjusted EBITDA, to present the financial performance of the business, that 
are not GAAP measures as defined under IFRS. Segmental results are reported in a manner consistent with these measures, with Segment operating profit equating 
to Adjusted EBITDA. A reconciliation of Adjusted EBITDA to the relevant GAAP measure is presented in the APMs section. 

The Group is organised into three operating segments (as identified under IFRS 8 Operating Segments), and generates revenue across eight 
service lines under three divisions:

—  Create – Game Development and Art Services;

—  Globalize – Functional Testing, Localization Testing, Audio and Localization; and

—  Engage – Marketing and Player Engagement.

Operating segments are reported in a manner consistent with the internal organisational and management structure, and the internal 
reporting information provided to the Chief Operating Decision Maker (“CODM”) who is responsible for allocating resources and assessing 
performance of the operating segments. The CODM has been identified as the executive management team made up of the Chief Executive 
Officer, the Chief Operating Officer and the Chief Financial Officer.

Intersegment revenue is not material and thus not subject to separate disclosure.

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
 
Geographical analysis of non-current assets from continuing businesses*

United States

United Kingdom

Canada

Australia

Italy

Poland

Switzerland

China

India

France

Other

113

2023
€’000

351,240

216,416

49,997

49,179

15,308

12,859

9,786

9,573

7,495

7,044

2022
€’000

264,117

121,556

57,652

51,869

16,471

12,561

10,025

9,296

4,974

7,150

28,392

28,070

757,289

583,741

*  The prior year comparatives have been reclassified to align to the current year ranking.

Revenue from Contracts with Customers
Revenue recognised in the reporting period arises from contracts with customers, and is predominantly recognised over time. There were 
no significant amounts of revenue recognised in the reporting period that were included in a contract liability balance at the beginning of the 
reporting period, or from performance obligations satisfied in the previous reporting period. 

Geographical analysis of revenues, by production location*

United States

Canada

United Kingdom

Poland

Australia

Italy

China

India

Japan

Philippines

Other

2023
€’000

2022
€’000

174,550

120,722

158,199

155,509

130,016

40,988

34,425

34,114

29,061

27,872

21,237

20,591

115,017

42,731

22,211

39,195

26,759

25,290

22,716

20,074

109,392

100,494

780,445

690,718

*  The prior year comparatives have been reclassified to align to the current year ranking by production location.

For many contracts, operations are completed across multiple sites. Analysis of revenues by geographical regions is presented by production 
location, which may not reflect the jurisdiction from which the final invoice to the client is raised, or the region of the Group’s customers, 
whose locations are worldwide. 

One customer was above 10% of revenues in 2023, accounting for 19.1% of total revenue (2022: 13.4%), with revenues spread across all divisions 
and service lines. The increase in concentration has been primarily due to the customer’s acquisition activity over the past year.

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114

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C O N T I N U E D

4  Segmental Analysis and Revenue from Contracts with Customers continued

Revenue Expected to be Recognised
For Game Development, games are developed to an agreed specification and time schedule, and often have delivery schedules and/or 
milestones that extend well into the future. The following are Game Development revenues expected to be recognised for contracts with a 
schedule of work that extends beyond one year, representing the aggregate amount of the transaction price allocated to the performance 
obligations that are unsatisfied (or partially unsatisfied) as at the end of the reporting period: 

Revenue expected to be recognised

At 31 December 2023

At 31 December 2022

Total undelivered
€’000

Scheduled completion 
within 1 year
€’000

Scheduled completion 
1-2 years
€’000

Scheduled completion
2-5 years
€’000

69,113

82,060

57,712

77,448

10,947

4,612

454

–

For all service lines excluding Game Development, contracts do not extend to more than one year, therefore information concerning 
unsatisfied performance obligations are not disclosed, as allowed under the practical expedient exemption under IFRS 15. This practical 
expedient is also availed of for Game Development contracts of less than one year in duration. 

5  Cost of Sales and Operating Profit

Cost of sales

Operating expenses

Multimedia tax credits / video games tax relief

Other direct costs

Operating profit is stated after charging / (crediting):

Depreciation – property, plant and equipment

Depreciation – right of use assets

Amortisation of intangible assets

Costs of acquisition and integration

Auditor’s remuneration

Short-term leases

Other income

Costs of acquisition and integration

Acquisition and integrations costs re: current year acquisitions (note 27)

Acquisition and integrations costs re: prior acquisitions

Fair value adjustments to contingent consideration (note 17)

Deferred consideration related to continuing employment

Costs associated with ceasing operations in Russia (note 29)

Acquisition team and related costs

Globalize restructuring – Right of use assets impairment

Globalize restructuring – Property, plant and equipment impairment

Globalize restructuring – Other provisions

Other reorganisation and restructuring costs

2023
€’000

2022
€’000

499,186

430,475

(38,215)

(21,540)

20,369

14,517

481,340

423,452

2023
€’000

23,128

13,907

26,060

27,140

870

2,550

2022
€’000

18,365

14,585

16,810

8,413

689

2,140

–

(1,098)

2023
€’000

2,345

390

300

8,877

3,893

593

2,041

5,755

2,677

269

27,140

2022
€’000

1,177

631

2,282

3,266

–

671

–

–

–

386

8,413

In December 2023, the Board approved an initiative to enhance the Globalize operating model, by managing its cost base, more deeply 
integrating technology and enhancing collaboration across our locations to provide best in class service delivery for clients. Against this 
backdrop there was a charge of €10.5m relating to restructuring of the Globalize service line arising from €2.0m in Right of use assets, 
€5.8m relating to property, plant and equipment and €2.7m of other related contracts that were identified as onerous or impaired. 

Keywords Studios plc

Annual Report and Accounts 2023

 
 
Auditor’s remuneration

Audit services:

    Parent company and Group audit

    Subsidiary companies’ audit

Non-audit services:

    Audit-related assurance services

Other income

Gain on disposal of investment

115

2023
€’000

2022
€’000

387

499

11

897

2023
€’000

–

–

318

358

13

689

2022
€’000

(1,098)

(1,098)

Other income represents the gain on disposal of the Group’s investment in AppSecTest in April 2022 (including related Non-controlling interest 
recycled on disposal). 

6  Financing Income and Cost

Financing income

Interest received

Foreign exchange gain

Financing cost

Bank charges

Interest expense

Unwinding of discounted liabilities – lease liabilities

Unwinding of discounted liabilities – deferred consideration

Foreign exchange loss

Net financing income / (cost)

2023
€’000

614

–

614

(724)

(5,768)

(1,447)

(3,279)

(1,232)

(12,450)

(11,836)

2022
€’000

309

1,677

1,986

(662)

(1,261)

(969)

(2,922)

–

(5,814)

(3,828)

Keywords Studios plc

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116

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

7  Taxation

Current income tax

Income tax on profits

Deferred tax (note 21)

The tax charge for the year can be reconciled to accounting profit as follows:

Profit before tax

Tax charge based on the Effective tax rate*

Income tax prior year (over) / under provision

Deferred tax prior year (over) / under provision and impact of change in tax rates

Items disallowed for tax purposes

Exempt and non-taxable income

Tax incentives

Current year tax losses utilised

Current year tax losses where deferred tax has not been provided

State and other direct taxes

Other differences – net

Total tax charge

*  Effective tax rate – being the statutory tax rate relative to the profit before tax in each jurisdiction

2023
€’000

2022
€’000

26,469

25,844

(11,427)

15,042

(5,232)

20,612

2023
€’000

34,994

6,582

1,524

(602)

11,826

26

(4,220)

(17)

54

869

(1,000)

15,042

18.8%

2022
€’000

67,982

12,156

(653)

(204)

7,468

(72)

(924)

(250)

346

932

1,813

20,612

17.9%

The Group’s subsidiaries are located in different jurisdictions and are taxed on their residual profit in those jurisdictions. The effective tax rate 
will vary year-on-year due to the effect of changes in tax rates and changes in the proportion of profits in each jurisdiction. 

Tax effects relating to each component of other comprehensive income

Exchange gain / (loss) in net investment in foreign operations

Tax (expense) / benefit

Net of tax amount

Actuarial gain / (loss) on defined benefit plans

Tax (expense) / benefit

Net of tax amount

Exchange gain / (loss) on translation of foreign operations

Tax (expense) / benefit

Net of tax amount

2023
€’000

(8,317)

1,238

(7,079)

12

–

12

2022
€’000

(7,947)

993

(6,954)

286

–

286

(2,518)

6,144

–

–

(2,518)

6,144

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
8  Earnings per Share

Basic

Diluted

Earnings

Profit for the period from continuing operations

Weighted average number of equity shares

Basic (i)

Diluting impact of share options (ii)

Diluted (i)

(i) Includes (weighted average) shares to be issued:

117

2023
€ cent

25.28

24.94

2022
€ cent

61.54

58.86

€’000

19,952

€’000

47,370

Number

Number

78,910,471

76,979,596

1,084,796

3,502,301

79,995,267

80,481,897

Number

Number

67,827

67,802

(ii) Contingently issuable ordinary shares have been excluded where the conditions governing exercisability have not been satisfied:

LTIPs

Share options

Details of the number of share options outstanding at the year end are set out in note 23.

Number

Number

3,334,569

409,728

450,994

511,411

3,785,563

921,139

9  Dividends

Dividends paid

Final

Interim

Dividends paid to shareholders 2022

Final

Interim

Dividends paid to shareholders 2023

Recommended

Final

In respect of

Approval date

€ cent per 
share 

Pence STG per 
share 

Total dividend 
€’000

Payment date

2021

2022

2022

2023

Mar-22

Sep-22

Mar-23

Sep-23

1.70

0.90

2.60

1.85

0.97

2.82

1.45

0.77

2.22

1.60

0.85

2.45

1,305

674

1,979

1,461

769

2,230

Jun-22

Oct-22

Jun-23

Oct-23

In respect of

Approval date

Expected € 
cent per share 

Pence STG per 
share 

Expected 
total dividend 
€’000

Expected 
payment date

2023

Mar-24

2.03 

1.76 

1,609 

Jun-24

At 31 December 2023, Retained earnings available for distribution (being Retained earnings plus Share-based payments reserve) in the 
Company were €94.5m (2022: €77.6m). In addition, certain amounts within Merger reserve are considered distributable (see note 22).

The Directors do not foresee any impediment in continuing to implement the dividend policy of the Group moving forward. 

The Group does not recognise deferred tax on unremitted retained earnings, as, in general, retained earnings (as dividends) are only remitted 
where there are minimal or no tax consequences. 

Keywords Studios plc

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118

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

10  Staff Costs

Total staff costs (including Directors) 

Salaries and related costs

Social welfare costs

Pension costs

Share-based payments expense

Average number of employees 

Operations 

General and administration

Key management compensation 

Salaries and related costs

Social welfare costs

Pension costs

Share-based payments expense

2023
€’000

2022
€’000

414,818

345,857

37,926

8,167

21,964

27,788

7,222

18,678

482,875

399,545

2023

11,307

1,033

12,340

2023
€’000

2,452

323

75

2,025

4,875

2022

10,272

869

11,141

2022
€’000

2,258

431

54

1,142

3,885

The key management compensation comprises compensation to nine Directors of Keywords Studios plc during the year (2022: ten).

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
11  Intangible Assets

Cost

At 01 January 2022

Recognition on acquisition of subsidiaries

Additions

Disposals

Exchange rate movement

At 31 December 2022

Recognition on acquisition of subsidiaries

Additions

Adjustment to the carrying value of prior year business combinations

Exchange rate movement

At 31 December 2023

Accumulated amortisation

At 01 January 2022

Amortisation charge

Disposals

Exchange rate movement

At 31 December 2022

Amortisation charge

Exchange rate movement

At 31 December 2023

Net book value

At 01 January 2023

At 31 December 2023

119

Goodwill
€’000

Customer 
relationships
€’000

Intellectual 
property / 
Development 
costs
€’000

Total
€’000

325,037

70,482

–

(159)

1,373

68,325

34,695

–

–

1,317

4,114

397,476

25,914

131,091

501

–

(134)

501

(159)

2,556

396,733

104,337

30,395

531,465

152,001

45,859

–

197,860

–

(2,967)

(7,352)

–

–

3,052

3,052

–

(2,967)

(3,353)

(899)

(11,604)

538,415

146,843

32,548

717,806

147

–

(147)

–

–

–

–

–

40,708

16,285

–

1,308

58,301

20,142

(1,826)

76,617

2,678

525

–

8

3,211

5,918

43,533

16,810

(147)

1,316

61,512

26,060

(116)

(1,942)

9,013

85,630

396,733

538,415

46,036

70,226

27,184

469,953

23,535

632,176

Customer relationships and intellectual property / development costs are amortised on a straight-line basis over five years. Customer 
relationships amortisation commences on acquisition, whereas intellectual property / development costs amortisation commences when 
the product is launched.

Adjustment to the carrying value of prior year business combinations 
IFRS 3 allows a twelve-month measurement period from acquisition date to complete the initial accounting. When Keywords acquired 
Helpshift in December 2022, a provisional estimate of deferred tax assets (“DTA”) was recognised related to pre-acquisition tax losses. As US 
regulations limit the use of net operating losses in certain cases following ownership changes, an expert report was commissioned to clarify 
the availability of the pre-acquisition losses to offset future tax liabilities. Following this study, an uplift of €3.0m in Helpshift DTAs was recorded 
with a corresponding reduction in the Goodwill recognised on the Helpshift acquisition. As the adjustment is not significant the prior period 
has not been restated.

Impairment tests for goodwill 
The Group assesses the carrying value of goodwill each year on the basis of budget projections for the coming year extrapolated using a 
1 to 5 year growth rate and a terminal value calculated using a long-term growth rate projection. The (pre-tax) discount rate used of 10.0% 
(2022: 10.0%) is based on the Board’s assessment of the weighted average cost of capital (“WACC”) of the Group. 

A cash-generating unit (“CGU”) is the smallest identifiable group of assets that generates cash inflows that are largely independent of the 
cash inflows from other assets or group of assets. The CGUs represent the lowest level within the Group at which the associated goodwill is 
assessed for internal management purposes and are not larger than the operating segments, as outlined in note 4, determined in accordance 
with IFRS 8 Operating Segments. The Board have determined the service lines as CGUs, and Goodwill acquired in business combinations has 
been allocated to the CGUs that are expected to benefit from business combinations to date.

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120

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

11  Intangible Assets continued

Impairment tests for goodwill continued
A summary of the allocation of the carrying value of goodwill by segment and by CGU is presented below:

Segment

Create:

Globalize:

Engage:

CGU

Game Development

Art Services

Functional Testing

Localization Testing

Audio

Localization

Marketing

Player Engagement

2023
€m

296

19

14

14

33

18

110

34

538

2022
€m

218

19

15

14

33

19

35

44

397

The value in use calculations were consistently calculated year over year, with no significant changes in the assumptions made. The result of 
the value in use calculations was that no impairment is required in this period.

Key assumptions

1 to 5 year growth rate assumption

Long-term growth rate assumption

Value in use (€m) – all CGUs

Carrying value – goodwill (€m)

Actual

Sensitivity analysis

2023

10%

2%

1,369

538

2022

10%

2%

1,295

397

2023

15%

2%

1,641

2022

15%

2%

1,552

2023

5%

2%

1,159

2022

5%

2%

1,096

Sensitivity analysis has been performed across all the CGUs to flex the growth rate by 5% and separately to flex the discount rate by 1%. Under 
both scenarios there would have been no requirement for the Group to recognise any impairment charge in either period presented, in any 
individual CGU. The Directors consider that no reasonably probable change in the assumptions would result in an impairment.

12  Right of Use Assets
The Group has entered into leases, across the business, principally relating to property. These property leases have varying terms and 
renewal rights. 

Cost

At 01 January 

Additions

Recognition on acquisition of subsidiaries

De-recognition of expired leases

Exchange rate movement

At 31 December

Accumulated depreciation

At 01 January

Depreciation charge

De-recognition of expired leases

Impairment charge (note 5)

Exchange rate movement

At 31 December

Net book value

At 01 January

At 31 December

Keywords Studios plc

2023
€’000

2022
€’000

65,849

14,074

6,151

63,840

15,249

580

(9,993)

(14,186)

(389)

366

75,692

65,849

28,177

13,907

27,849

11,753

(9,993)

(14,186)

2,041

(390)

2,832

(71)

33,742

28,177

37,672

41,950

35,991

37,672

Annual Report and Accounts 2023

 
 
 
 
 
 
 
 
 
13  Property, Plant and Equipment

Cost

At 01 January 2022

Exchange rate movement

Additions

Acquisitions through business combinations at fair value

Disposals

At 31 December 2022

Exchange rate movement

Additions

Acquisitions through business combinations at fair value

Disposals

At 31 December 2023

Accumulated depreciation

At 01 January 2022

Exchange rate movement

Depreciation charge

Disposals

At 31 December 2022

Exchange rate movement

Depreciation charge

Impairment charge (note 5)

Disposals

At 31 December 2023

Net book value

At 01 January 2023

At 31 December 2023

14  Investments

Investments

121

Computers 
and software
€’000

Office 
furniture and 
equipment
€’000

Leasehold 
improvements
€’000

Total
€’000

43,049

9,214

14,928

67,191

(94)

21,962

243

(1,132)

64,028

(1,509)

25,974

2,792

(3,757)

(109)

1,129

131

(490)

9,875

(165)

2,136

393

(304)

105

3,916

48

(828)

(98)

27,007

422

(2,450)

18,169

92,072

(394)

(2,068)

2,579

30,689

277

(450)

3,462

(4,511)

87,528

11,935

20,181

119,644

24,568

4,310

47

12,539

(1,133)

36,021

(2,084)

18,255

3,572

(3,757)

52,007

71

799

(490)

2,295

82

5,027

(827)

31,173

200

18,365

(2,450)

4,690

6,577

47,288

(51)

1,276

–

(304)

5,611

(138)

(2,273)

3,597

2,203

(450)

23,128

5,775

(4,511)

11,789

69,407

28,007

35,521

5,185

6,324

11,592

8,392

44,784

50,237

2023
€’000

175

2022
€’000

175

From time to time, the Group (via Keywords Ventures Limited) has made modest investments in businesses developing innovative technologies 
and services that will benefit its clients, while further accelerating the success of investee companies through access to its global platform 
and relationships.

Keywords Studios plc

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122

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

15  Trade Receivables

Trade receivables

Provision for bad debts (note 24)

Financial asset held at amortised cost

Trade receivables arise from revenues derived from contracts with customers.

16  Other Receivables 

Current

Multimedia tax credits / video games tax relief

Accrued income from contracts with customers

Prepayments and rent deposits

Tax and social security

Other receivables

Accrued income from contracts with customers represent mainly contract assets in process and related items. 

17  Other Payables

Current liabilities

Accrued expenses*

Deferred and contingent consideration (i)

Other payables (ii)

Deferred and contingent consideration related to continuous employment (i)*

Payroll taxes

Non-current liabilities

Deferred and contingent consideration (i)

2023
€’000

94,189

(4,249)

89,940

2022
€’000

85,012

(3,449)

81,563

2023
€’000

37,081

18,307

14,362

7,263

6,980

83,993

2022
€’000

25,756

13,220

10,527

6,538

5,374

61,415

2023
€’000

2022
€’000

76,970

36,550

30,105

7,273

5,072

61,155

44,945

26,099

3,579

3,577

155,970

139,355

12,002

12,002

18,308

18,308

*  Please note in 2022 Deferred and contingent consideration related to continuous employment was disclosed within Accrued expenses.

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
123

The movement in deferred and contingent consideration during the financial year was as follows:

2023

2022

€’000

€’000

€’000

€’000

Deferred and 
contingent 
consideration 
related to 
continuous 
employment

Deferred and 
contingent 
consideration

Deferred and 
contingent 
consideration 
related to 
continuous 
employment

Deferred and 
contingent 
consideration

Carrying amount at the beginning of the period

Consideration settled by cash

Consideration settled by shares

Unwinding of discount (note 6)

Additional liabilities from current year acquisitions (note 27)

Fair value movements in contingent consideration

Fair value movements in deferred consideration related to continuous employment

Exchange rate movement

Carrying amount at the end of the period

63,253

3,579

54,142

(30,428)

(3,900)

(25,800)

(11,716)

(1,238)

(8,040)

3,279

25,790

300

–

(1,926)

48,552

–

315

–

8,562

(45)

2,922

37,950

2,282

–

(203)

–

–

–

–

–

–

3,579

–

7,273

63,253

3,579

In general, in order for contingent consideration to become payable, pre-defined profit and / or revenue targets must be exceeded. The 
valuation of contingent consideration is derived using data from sources that are not widely available to the public and involves a degree of 
judgement (Level 3 input in the fair value hierarchy). 

A 10% increase in expected performance would increase the carrying value of Deferred and contingent consideration by €5.8m, while a 10% 
reduction in expected performance would decrease the carrying value by €7.7m. A 10% increase in expected performance would increase 
the carrying value of Deferred and contingent consideration related to continuous employment by €0.3m, while a 10% reduction in expected 
performance would decrease the carrying value by €0.8m. 

On an undiscounted basis, the Group may be liable for deferred and contingent consideration ranging from €9.4m to a maximum of €89.3m. 

(i) 

 Other payables include deferred income from contracts with customers of €13.1m (2022: €9.1m), which mainly comprise items invoiced 
prior to services being delivered. Excluding amounts recognised on acquisition of subsidiaries (€5,360k, see note 27), the movement in the 
year comprises transfers in and out as items are deferred and subsequently recognised as revenue.

18  Loans and Borrowings

Maturity analysis of Loans and borrowings

Current

Expiry within 1 year

Non-current

Expiry between 1 and 2 years

Expiry over 2 years

Currency denomination

US dollar

Sterling

Canadian dollar

2023
€’000

2022
€’000

–

–

127,380

127,380

127,380

35,129

92,251

–

127,380

–

–

51

51

51

–

–

51

51

The carrying amount at the beginning of the period represents loans owed by Keywords Studios QC-Interactive Inc. These balances were 
repaid in the period.

Keywords Studios plc

Annual Report and Accounts 2023

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124

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

18  Loans and Borrowings continued
During July 2023, the Group negotiated a new unsecured multi-currency revolving credit facility agreement (“RCF”) of US$400m that matures 
in July 2027. The new RCF includes an accordion option to increase the facility up to US$500m and an option to extend the expiry date by a 
further one-year period (both subject to lender consent). The new facility is supported by a group of seven global lenders and replaces the 
Group’s previous €150m unsecured multi-currency revolving credit facility. The RCF’s financial covenants remain consistent with the previous 
facility. The new facility is denominated in US dollars to match the expected predominant currency of future borrowings.

The previous RCF allowed the Group to access financing of up to €150m, which could be drawn down in euro, sterling, US dollars or Canadian 
dollars, and included an option to increase the facility by up to €50m to a total of €200m (subject to lender consent), at interest rates based 
on a margin over currency benchmark rates, plus a separate margin charged for the unutilised facility. 

Both the new and previous RCFs contain representations, warranties and financial covenants customary for facilities of this type. Non-
compliance with RCF terms could result in lenders refusing to advance funds under the facility or, in the worst case, calling in outstanding 
loans. In connection with the financial covenants, the Group is required to comply with and report interest cover and leverage ratios, each 
half calendar year, calculated in accordance with the lenders’ facility agreement. The covenants provide that Net debt to an adjusted EBITDA 
metric shall not exceed 3.0x and that EBIT to Net Finance Charges will be a minimum of 4.0x. Throughout the period, the Group operated well 
within the applicable ratio terms of both the new and previous RCF agreements, with Net Debt to Adjusted EBITDA of 0.1x at the end of H1 and 
0.4x at the end of H2, and with EBIT to Net Finance Charges of 18.1x and 16.6x respectively.

Loans and borrowings (classified as financial liabilities under IFRS 9), are held at amortised cost. Interest expenses which are calculated using 
the effective interest method are disclosed in note 6. While technically any borrowings are repaid and re-borrowed multiple times during the 
term of the RCF, so long as the Group remains compliant with the financial covenants and certain other terms of the RCF, any debt is rolled 
from one period to another, with the legal and commercial substance of a multi-year committed facility. Hence the Group presents RCF 
liabilities as non-current. 

The movements in Loans and borrowings are as follows: 

At 01 January 2022

Cash flows:

    Repayments

Non-cash flows:

    Exchange rate movement

At 31 December 2022

Cash flows:

    Drawdowns

    Repayments

Non-cash flows:

    Exchange rate movement

At 31 December 2023

Current
€’000

Non-current
€’000

81

48

Total
€’000

129

(37)

(42)

(79)

1

45

–

6

1

51

–

227,322

227,322

(45)

(97,334)

(97,379)

–

–

(2,614)

(2,614)

127,380

127,380

Keywords Studios plc

Annual Report and Accounts 2023

 
125

19  Lease Liabilities
The Group has entered into leases, across the business, principally relating to property. These property leases have varying terms and renewal 
rights. Management applies judgement in determining whether it is reasonably certain that a renewal or termination option will be exercised.

The movement in lease liabilities during the financial year was as follows:

Carrying amount at the beginning of the year

Recognition on acquisition of subsidiaries (note 27)

Liabilities recognised on new leases in the period

Unwinding of discounted liabilities – lease liabilities

Payment of principal and interest on lease liabilities

Exchange rate movement

Carrying amount at the end of the year

2023
€’000

2022
€’000

42,519

37,635

6,151

14,074

1,447

580

15,244

969

(16,485)

(12,330)

(734)

421

46,972

42,519

The value of leases not yet commenced to which the lessee is committed, which are not included in lease liabilities at 31 December 2023, 
was €3.6m (2022: €nil). 

Maturity analysis of lease liabilities 

Current

Not later than one year

Non-current

2023
€’000

Lease 
payments

2023
€’000

Finance 
charges

2023
€’000

2022
€’000

Lease 
liabilities

Lease 
payments

2022
€’000

Finance 
charges

2022
€’000

Lease
 liabilities

15,164

1,299

13,865

12,740

326

12,414

Later than one year and not later than five years

Later than five years

30,546

4,900

35,446

2,189

150

2,339

28,357

4,750

33,107

26,491

5,317

31,808

1,447

256

1,703

25,044

5,061

30,105

At 31 December

50,610

3,638

46,972

44,548

2,029

42,519

The Group has elected not to recognise a lease liability for short-term leases (leases with an expected term of twelve months or less) or for 
leases of low-value assets. Payments made under such leases are expensed on a straight-line basis. The expenses in the period relating to 
payments not included in the measurement of the lease liability were as follows:

Lease payments not recognised as a liability

Short-term leases

Leases of low value assets

The future minimum lease payments related to these leases

Not later than one year

Later than one year and not later than five years

Later than five years

2023
€’000

2,550

–

2,550

2022
€’000

2,140

–

2,140

1,081

1,282

–

–

–

–

1,081

1,282

The effect of variable lease payments and reinstatement costs on future cash outflows arising from leases is not material for the Group.

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
 
 
 
 
126

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

20  Employee Defined Benefit Plans

Liabilities under Employee defined benefit plans

2023
€’000

4,030

2022
€’000

2,861

In line with statutory requirements in France, Italy and India, we are required to maintain employee defined benefit termination payment 
schemes. The Group commissions an actuarial valuation of the related liabilities in each jurisdiction annually. The liabilities at year end are 
recorded as long term, while the actuarial gain or loss is recorded separately within Other comprehensive income. 

The Group has taken no specific actions to mitigate these factors as due to the long-term nature of the plans it is expected that there will be 
no sudden financial impact on the Group’s results caused by any of these factors. A maturity profile of the obligation and other disclosures 
required by IAS 19 are not presented as the liability is not significant in the context of the Group, and due to the age profile of employees, 
a significant outlay is not anticipated for the foreseeable future. 

Substantially all of the pension costs of €8.2m (2022: €7.2m) disclosed in note 10 relate to the Group’s defined contribution pension plans.

21  Deferred Tax
Details of the deferred tax assets and liabilities, and amounts recognised in the Consolidated statement of comprehensive income are as follows:

Employee defined benefit plans

Unused tax losses

Provisions

Property, plant and equipment

Multimedia tax credits / video games tax relief

Share-based payments

Goodwill

Customer relationships

Right of use assets and Lease liabilities

2023
€’000

2023
€’000

Assets

Liabilities

125

13,417

466

780

171

15,591

21,159

–

9,867

10

–

43

1,715

6,406

–

–

21,091

9,867

Offset where legally enforceable right of set off exists

(28,825)

(28,825)

2023
€’000

Net

115

2022
€’000

Restated
Assets

308

13,417

10,664

423

(935)

(6,235)

15,591

21,159

(21,091)

–

–

258

1,092

–

8,879

18,176

–

8,400

2022
€’000

Restated
Liabilities

124

13

–

1,983

3,879

2,091

–

17,147

8,400

(16,620)

(16,620)

2022
€’000

Restated
Net

184

10,651

258

(891)

(3,879)

6,788

18,176

(17,147)

–

–

32,751

10,307

22,444

31,157

17,017

14,140

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
127

Recognised 
in the income 
statement 
(note 7)

Recognised 
in business 
combinations 
(note 11, 27)

31 December 
2023

€’000

€’000

€’000

115

–

31 December 
2022*

Restated
€’000

184

8,574

10,651

Restated
€’000

–

–

–

–

–

6,819

(13,341)

(17,147)

2,052

14,140

258

(891)

6,788

18,176

(3,879)

(2,356)

(69)

(201)

165

(44)

8,803

(2,030)

7,159

11,427

2,967

13,417

–

–

–

–

5,013

423

(935)

(6,235)

15,591

21,159

(11,103)

(21,091)

(3,123)

22,444

Recognised 
in the income 
statement 
(note 7)*

Recognised 
in business 
combinations 
(note 27)*

01 January 
2022*

Restated
€’000

328

1,077

222

116

(3,570)

3,796

11,551

(5,892)

7,628

Employee defined benefit plans

Unused tax losses

Provisions

Property, plant and equipment

Multimedia tax credits / video games 
tax relief

Share-based payments

Goodwill

Customer relationships

Other amounts recognised in the 
income statement:

Effect of tax rate change

Adjustment in respect of prior years

Restated
€’000

(144)

1,000

36

(1,007)

(309)

2,992

(194)

2,086

4,460

(13)

785

5,232

*  The prior year has been restated to the current year presentation as the Directors believe this to be more meaningful.

The deferred tax asset not recognised on available losses at the period end is €3.3m (2022: €3.8m). Deferred tax assets and deferred tax 
liabilities are offset where a legally enforceable right to offset the recognised amounts exists, the deferred tax assets and deferred tax liabilities 
relate to taxes levied by the same taxation authority, and the Group anticipates they will be settled either at the same time or, on a net basis. 

The Group has adopted Deferred Tax related to Assets and Liabilities arising from a Single Transaction (Amendments to IAS 12) from 01 January 
2023. These amendments narrow the scope of the initial recognition exemption so that it does not apply to transactions that give rise to equal 
and offsetting temporary differences e.g. Right of use assets and Lease liabilities. As a result for leases and decommissioning liabilities, an 
entity is required to recognise the associated deferred tax assets and liabilities on a gross basis from the beginning of the earliest comparative 
period presented, with any cumulative effect recognised as an adjustment to retained earnings or other components of equity at that date. 

The Group previously accounted for the deferred tax on leases and decommissioning liabilities on a net basis. Following the amendments, 
the Group has recognised a separate deferred tax asset in relation to its lease liabilities and a deferred tax liability in relation to its right of use 
assets. There was no impact on the opening retained earnings at 01 January in any period presented as a result of this change. The impact on 
deferred tax assets and liabilities in each comparative period presented is detailed below.

At 31 December 2022 – as reported

Adoption of Deferred Tax related to Assets and Liabilities arising from a Single Transaction 
(Amendments to IAS 12) 

At 31 December 2022 – as restated

Deferred tax 
assets
€’000

Deferred tax 
liabilities
€’000

Retained 
earnings
€’000

22,757

8,617

143,627

8,400

31,157

8,400

17,017

–

143,627

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
 
 
 
 
 
 
 
 
128

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

22  Shareholders’ Equity 

Share Capital

Issue date

Per share 
€

Number of 
ordinary 
£0.01 shares

Number of 
ordinary 
£0.01 
shares – to 
be issued

Share 
capital
€’000

Share 
capital – to 
be issued
€’000

Share 
premium
€’000

Merger 
reserve
€’000

At 01 January 2022

  76,275,775

70,144

904

2,185

38,549 273,677

Acquisition-related issuance of shares:

Waste Creative

Heavy Iron

Heavy Iron related adjustment

Jinglebell

Tantalus Media

Forgotten Empires

Forgotten Empires

Mighty Games

Climax Studios

AMC

Smoking Gun

Mighty Games

Smoking Gun

G-Net Media

Acquisition-related issuance of shares

Employee Share Purchase Plan

Exercise of share options

At 31 December 2022

Acquisition-related issuance of shares:

Heavy Iron

Climax Studios

Waste Creative

Digital Media Management

Digital Media Management

Hardsuit Labs 

Hardsuit Labs 

Tantalus Media

Playboss Interactive

Forgotten Empires LLC

Forgotten Empires LLC

Forgotten Software SL

Mighty Games

Kantan

24-Jan-22

30.78

20,585

(20,585)

03-Feb-22

03-Feb-22

31.84

31.84

12,914

(12,914)

53

–

11-Mar-22

25.94

11,564

(11,564)

04-Jul-22

28-Jul-22

28-Jul-22

03-Aug-22

08-Aug-22

31.03

28.41

27.44

28.74

28.71

28,473

–

–

–

–

60,857

26,881

28,443

135,559

–

31-Aug-22

33.49

25,081

(25,081)

05-Oct-22

25-Oct-22

25-Oct-22

25.78

28.74

25.78

–

107,025

28,443

(28,443)

107,025

(107,025)

25-Nov-22

33.56

114,038

–

483,735

17,594

33,372

1,197,175

–

–

–

–

–

–

–

–

–

–

2

–

–

–

2

2

6

–

14

(634)

(411)

–

(300)

–

–

–

–

–

884

1,729

738

817

–

(840)

2,759

(817)

(2,759)

–

–

–

–

–

–

–

817

–

–

633

411

–

300

–

–

–

–

3,889

840

–

–

2,758

4,147

282

1,701

12,978

–

–

909

5,862

–

–

  77,990,057

87,738

924

2,467

47,021 286,655

20-Jan-23

34.67

93,856

17-Feb-23

15-Mar-23

29-Mar-23

06-Apr-23

10-May-23

30-May-23

15-Jun-23

30-Jun-23

03-Aug-23

03-Aug-23

03-Aug-23

21-Nov-23

27.18

31.52

30.92

30.92

28.17

28.17

27.48

24.48

28.41

30.72

27.45

18.58

12-Dec-23

32.56

–

–

–

21,428

26,600

–

301,170

301,170

(301,170)

–

53,482

53,482

(53,482)

191,722

–

–

13,118

60,856

(60,856)

59,559

–

26,881

(26,881)

2,585

12,254

–

–

1

–

–

–

3

–

1

2

–

1

1

–

–

1

–

–

–

9,311

(9,311)

1,507

(1,507)

–

321

(1,729)

–

(738)

–

–

–

–

–

–

–

–

–

5,986

–

–

–

–

49

–

3,254

582

838

–

9,308

–

1,506

–

–

1,728

1,828

738

–

400

Acquisition-related issuance of shares

Exercise of share options

At 31 December 2023

850,393

(74,619)

446,786

–

10

5

(2,146)

6,035

20,182

–

1,462

–

  79,287,236

13,119

939

321

54,518 306,837

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
 
 
 
 
 
129

Subject to applicable law, the Company’s articles of association and any relevant authority of the Company passed by the shareholders in 
general meeting, there is no limit to the number of shares which the Company can issue, nor are there are any restrictions on dividends 
or distributions on such shares. In the context of the Company’s general meeting authorities, at the Company’s AGM on 26 May 2023 its 
shareholders gave the Directors the authority to allot the following number of shares (or grant rights to subscribe for, or convert any security 
into, shares) in the capital of the Company: 

a) 

 Up to 3,912,987 shares in respect of the Company’s incentive plans in place from time to time (5% of the Company’s issued share capital 
as at 24 March 2023); and 

b)  Otherwise, up to 26,086,581 shares (33.3% of the Company’s issued share capital as at 24 March 2023).

This authority is considered prudent as it gives the Company flexibility to take advantage of possible opportunities which may arise from time 
to time. The authority granted at the 2023 AGM will expire on the earlier of (i) the close of business on 26 August 2024; and (ii) the conclusion 
of the 2024 AGM.

Shares to be issued are valued at the share price at the date of acquisition and are recorded in accordance with IAS 32.16.

Shares held in the Employee Benefit Trust (“EBT”)

Carrying amount at the beginning of the year

Company funded acquisition of shares

Utilisation for the exercise of share-based payment plans

Carrying amount at the end of the year

2023

2022

Shares

€’000

Shares

€’000

–

–

748,655

14,846

(340,170)

(8,072)

408,485

6,774

–

–

–

–

–

–

–

–

Reserves
The following describes the nature and purpose of each reserve within owners’ equity:

Reserve

Description and purpose

Retained earnings

Cumulative net gains and losses recognised in the Consolidated Statement of Comprehensive Income.

Foreign exchange reserve Gains or losses arising on retranslation of the net assets of the overseas operations into euro.

Share premium

The share premium account is the amount received for shares issued in excess of their nominal value, net of share 
issuance costs.

Share-based payments 
reserve

The Share-based payments reserve is the credit arising on share-based payment charges in relation to the 
Company’s share and share option schemes, net of the cost of EBT shares utilised for employee share schemes 
less any related cash proceeds. 

Shares to be issued

For deferred consideration which is to be provided for by the issue of a fixed number of shares at a future defined 
date, where there is no obligation on Keywords to offer a variable number of shares, the deferred consideration is 
classified as an Equity Arrangement and the value of the shares is fixed at the date of the acquisition. 

Merger reserve

The merger reserve was initially created following the Group reconstruction, when Keywords Studios plc acquired 
the Keywords International Limited group of companies.

When the Group uses Keywords Studios plc shares as consideration for the acquisition of an entity and has 
secured at least a 90% equity holding in the acquisition, the value of the shares in excess of the nominal value 
(net of share issuance costs) is also recorded within this reserve, in line with S612 of the Companies Act 2006.

Within Merger reserve are balances related to the share premium on the share placements in 2015 and 2020, of 
€14.4m and €109.5m respectively, both completed via a cash box structure, with the Company acquiring the net 
proceeds via a share-for-share exchange. In both cases, the share premium on the issuance of new shares was 
credited to Merger reserve (in accordance with S610 of the Companies Act 2006). At the time of the placements, 
the proceeds were not allocated to a specific acquisition or specific purpose, and thus, amounts totalling 
€123.9m included in the Merger reserve are considered distributable.

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
130

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

23  Share Incentive Schemes
In July 2013, at the time of the IPO, a Share Option Scheme and a Long-Term Incentive Plan (“LTIP”) was put in place, while in 2021, the Group 
introduced an Employee Share Purchase Plan. The charge in relation to these arrangements is as follows:

Share option scheme expense

LTIP option scheme expense

Employee Share Purchase Plan

Share-based payments expense

2023
€’000

1,354

20,485

125

2022
€’000

2,689

15,888

101

21,964

18,678

Of the total Share-based payments expense, €2,025k relates to Directors of the Company (2022: €1,142k). 

Share Option Scheme
Share options are granted to Executive Directors and to permanent employees. The exercise price of the granted options is equal to the 
market price of the shares at the time of the award of the options. The Company has no legal or constructive obligation to repurchase or 
settle the options in cash.

Movements in the number of share options outstanding and their related weighted average exercise prices are as follows:

2023

2022

Average 
exercise price 
in £ per share

Number of 
options

Average 
exercise price 
in £ per share

Number of 
options

Outstanding at the beginning of the period

18.78

1,585,819

15.65

2,423,568

Granted

Lapsed

Exercised

Outstanding at the end of the period

Exercisable at the end of the period

Weighted average share price at date of exercise

–

19.79

14.71

–

(125,282)

(102,197)

18.99

1,358,340

873,025

17.45

25.87

–

(133,323)

(704,426)

1,585,819

481,319

–

19.17

7.88

18.78

15.19

23.57

Summary by year

Year of Option

Exercise price

Outstanding at the beginning of the 
period

Granted

Lapsed

Exercised

Outstanding at the end of the period

Exercisable at 31 December 2023

Exercisable 2024

Exercisable 2025

Exercisable 2026

Exercisable 2027

2016

2017

2018

2019

2020

2021

2022

2023

Total

£2.54

£7.76

£17.10

£15.88

£15.93

£25.48

14,339

41,550

151,519 320,650 546,350

511,411

–

(6,938)

–

–

–

–

–

–

–

(9,500)

(48,427)

(60,417)

(7,401)

(6,800)

(22,845)

(36,428)

(28,723)

–

–

–

–

–

–

–

34,750

128,674

274,722 469,200 450,994

34,750

128,674

274,722

280,700

154,179

–

–

–

–

–

–

–

–

–

–

–

–

188,500

148,408

–

–

–

148,407

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,585,819

–

(125,282)

(102,197)

1,358,340

873,025

336,908

148,407

–

–

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
131

The inputs into the Black-Scholes model, used to value the options, are as follows:

2018

2019

2020

2021

2022

2023

Weighted 
average

Year of Option

Weighted average share price (£)

Weighted average exercise price (£)

Fair value at measurement date (€)

2016

£2.54

£2.54

€0.40

2017

£7.75

£7.76

€1.13

£17.22

£16.09

£16.00

£26.42

£17.10

£15.88

£15.93

£25.48

€3.79

€5.72

€6.06

€9.32

Average expected life

4 Years

4 Years

4 Years

4 Years

4 Years

4 Years

Expected volatility

Risk-free rates

27.17% 24.79% 35.87% 45.23%

50.15%

47.70%

0.58%

0.16%

0.89%

0.81%

0.07%

Average expected dividend yield

0.55%

0.21%

0.10%

0.10%

0.10%

Weighted average remaining life of 
options in months

–

–

–

–

4

16

0.15%

0.10%

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

7

Expected volatility was determined by reference to KWS volatility. The expected life used in the model has been adjusted based on 
management’s best estimate, for the effects of non-transferability, exercise restrictions and behavioural considerations.

Long-term Incentive Plan Scheme
LTIP share awards are subject to KWS performance versus the designated share index over a three-year period. 

Movements in the number of share options outstanding and their related weighted average exercise prices are as follows:

Outstanding at the beginning of the period

Granted

Lapsed

Exercised

Outstanding at the end of the period

Exercisable at the end of the period

Weighted average share price at date of exercise

2023

2022

Average 
exercise price 
in £ per share

0.01

0.01

0.01

0.01

Number of 
options

3,648,173

720,680

(124,047)

(615,373)

0.01

3,629,433

0.01

1,276,229

21.96

Average 
exercise price 
in £ per share

0.01

0.01

0.01

0.01

0.01

0.01

24.73

Number of 
options

3,704,898

901,690

(130,241)

(828,174)

3,648,173

741,212

Summary by year

Year of Option

Exercise price

Outstanding at the beginning of the 
period

Granted

Lapsed

Exercised

2016

2017

2018

2019

£0.01

£0.01

£0.01

£0.01

2020

£0.01

2021

2022

2023

Total

£0.01

£0.01

£0.01

21,688

44,743

186,000

488,781

1,170,790 845,307 890,864

–

3,648,173

–

–

–

–

–

–

–

–

–

–

– 720,680

720,680

(25,400)

(49,500)

(41,750)

(7,397)

(124,047)

(21,688)

(14,000)

(51,572)

(169,738)

(353,375)

(2,500)

(2,500)

–

(615,373)

Outstanding at the end of the period

Exercisable at 31 December 2023

Exercisable 2024

Exercisable 2025

Exercisable 2026

–

–

–

–

–

30,743

134,428

319,043

792,015

793,307

846,614

713,283 3,629,433

30,743

134,428

319,043

792,015

–

–

–

–

–

–

–

–

–

–

–

–

–

793,307

–

–

–

–

846,614

–

–

–

1,276,229

793,307

846,614

–

713,283

713,283

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
 
 
 
 
 
 
 
 
 
132

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

23  Share Incentive Schemes continued

Summary by year continued
The inputs into the Monte Carlo binomial model, used to value the options, are as follows:

Year of Option

Weighted average share price (£)

Weighted average exercise price (£)

Fair value at measurement date (€)

2016

£2.56

£0.01

€1.74

2017

£7.75

£0.01

2018

2019

2020

2021

2022

2023

£17.24

£16.05

£16.00

£26.42

£22.31

£22.46

£0.01

£0.01

£0.01

£0.01

£0.01

£0.01

€4.96

€11.83

€13.98

€13.28

€16.73

€15.70

€21.02

Average expected life

3 Years

3 Years

3 Years

3 Years

3 Years

3 Years

3 Years

3 Years

Expected volatility

Risk-free rates

27.11% 24.79% 35.87% 45.26%

50.15%

47.70%

41.22% 38.05%

0.54%

0.16%

0.89%

0.81%

0.07%

0.13%

1.59%

3.58%

Weighted 
average

Weighted average remaining life of 
options in months

–

–

–

–

–

4

17

29

11

Expected volatility was determined by reference to KWS share price volatility. The expected life used in the model has been adjusted based 
on management’s best estimate, for the effects of non-transferability, exercise restrictions and behavioural considerations. As any dividends 
earned are to be reinvested into the business, the impact of dividends has been ignored in the calculation of the LTIP share option charge.

LTIPs vest on the third anniversary of the grant, if the market performance criteria are met. LTIPs must be exercised before the seventh 
anniversary of the grant. 

Salary Shares 
Conditional awards under the rules of the LTIP Plan (“Salary Shares”), are issued to certain employees and Directors, where the only vesting 
condition is continuous service.

Movements in the number of share options outstanding and their related weighted average exercise prices are as follows:

Outstanding at the beginning of the period

Granted

Lapsed

Vested

Outstanding at the end of the period

Summary by year

Year of Option

Exercise price

Outstanding at the beginning of the period

Granted

Lapsed

Vested

Outstanding at the end of the period

Vesting 2024

Vesting 2025

Vesting 2026

Details of the awards by year are as follows:

Year of Option

Weighted average share price (£)

Weighted average exercise price (£)

Fair value at measurement date (€)

Average expected life

Weighted average remaining life of options in months

2023

2022

Average 
exercise price 
in £ per share

0.01

0.01

0.01

0.01

0.01

Number of 
options

259,623

622,627

(31,509)

(8,150)

842,591

Average 
exercise price 
in £ per share

0.01

0.01

0.01

0.01

0.01

Number of 
options

26,738

237,676

(953)

(3,838)

259,623

2021

£0.01

2022

£0.01

2023

£0.01

Total

24,147

235,476

–

259,623

–

–

–

622,627

622,627

(22,105)

(9,404)

(31,509)

(953)

(7,197)

–

(8,150)

23,194

23,194

–

–

206,174

613,223

842,591

203,635

–

226,829

2,539

573,342

575,881

–

39,881

39,881

2021

£27.40

£0.01

€32.08

3 Years

8

2022

£22.41

£0.01

€26.47

2 Years

5

2023

£22.08

£0.01

€25.41

3 Years

23

Weighted 
average

18

Keywords Studios plc

Annual Report and Accounts 2023

 
 
133

24  Financial Instruments and Risk Management

Interest Rate Risk
Interest rate risk is the risk that the value of financial instruments will fluctuate due to changes in market interest rates. The Group’s income 
and operating cash flows are substantially independent of changes in market interest rates. The management monitors interest rate 
fluctuations on a continuous basis and acts accordingly.

Where the Group has a significant amount of surplus cash, it invests in higher earning interest deposit accounts. Due to interest rate 
conditions, the interest rates for short-term deposits are at similar levels to those achieved for longer terms. 

The effect of a strengthening or a weakening of 1% in interest rates charged during the reporting period on the interest expense would have 
resulted in the following pre-tax profit / (loss) impact for the year:

Interest expense

1%
Strengthening
2023
€’000

1%
Weakening
2023
€’000

1%
Strengthening
2022
€’000

1%
Weakening
2022
€’000

1,274

(1,274)

–

–

In 2022, there were no drawdowns on the RCF, therefore any strengthening or weakening of interest rates would have had no impact. 

Credit Risk
The Group’s main financial assets are cash and cash equivalents, as well as trade and other receivables which represent the Group’s maximum 
exposure to credit risk in connection with its financial assets. 

Credit risk arises when a failure by counterparties to discharge their obligations could reduce the amount of future cash inflows from financial 
assets on hand at the reporting date. Customer credit risk is managed at appropriate Group locations according to established policies, 
procedures and controls. Customer credit quality is assessed and credit limits are established where appropriate. Outstanding customer 
balances are regularly monitored and a review for indicators of impairment (evidence of financial difficulty of the customer, payment default, 
breach of contract, etc.) is carried out at each reporting date. Significant balances are reviewed individually while smaller balances are grouped 
and assessed collectively. Receivables balances are unsecured and non-interest-bearing. 

Credit risk arises on trade receivables and accrued income from contracts with customers (reported within other receivables). Trade and other 
receivables are carried on the Consolidated statement of financial position net of provisions.

Trade Receivables
The trade receivables balances disclosed comprise a large number of customers spread across the Group’s activities and geographies with 
balances classified as “Not past due” representing 78.9% of the total trade receivables balance at the balance sheet date (2022: 73.0%). 

The ageing of trade receivables can be analysed as follows: 

Total
€’000

Not past due
€’000

1-2 months past 
due
€’000

More than 2 
months past due
€’000

At 31 December 2023

At 31 December 2022

89,940

81,563

70,995

59,532

18,945

16,803

A provision for doubtful debtors is included within trade receivables and can be reconciled as follows:

Provision at the beginning of the year

Impairment of financial assets (trade receivables) charged to administration expenses

Foreign exchange movement in the year

Recognition on acquisition of subsidiaries

Utilised

Provision at the end of the year

2023
€’000

3,449

531

275

331

(337)

4,249

–

5,228

2022
€’000

1,768

1,733

79

–

(131)

3,449

Trade receivables loss allowance is estimated using a practical expedient to arrive at lifetime expected credit losses. Overdue receivables are 
evaluated to calculate an expected credit loss using a historical credit loss experience of 1.0% (2022: 1.0%). Taking into account internal and 
external information, the historical credit loss experience may be adjusted where it is determined that there has been a significant increase in 
credit risk. Where a receivable is credit impaired, the impairment is recognised immediately. 

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
 
134

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

24  Financial Instruments and Risk Management continued

Credit Risk continued

Trade Receivables continued

Trade receivables gross

Credit impaired 

Expected credit losses

At 31 December 2023

Trade receivables gross

Credit impaired 

Expected credit losses

At 31 December 2022

Total
€’000

Not past due
€’000

1-2 months 
past due
€’000

More than 2 
months past 
due
€’000

94,189

(3,307)

(942)

71,712

19,680

–

(717)

(538)

(197)

89,940

70,995

18,945

2,797

(2,769)

(28)

–

Total
€’000

Not past due
€’000

85,012

(2,598)

(851)

60,134

–

(602)

81,563

59,532

16,803

1-2 months 
past due
€’000

More than 2 
months past 
due
€’000

17,175

(200)

(172)

7,703

(2,398)

(77)

5,228

Accrued income from contracts with customers
Accrued income from contracts with customers comprise a large number of projects in process spread across the Group’s activities and 
geographies, with balances classified as aged “0-30 days” representing 67.4% of the balance at the balance sheet date (2022: 76.6%). 

The ageing of accrued income from contracts with customers can be analysed as follows: 

At 31 December 2023

At 31 December 2022

Total
€’000

18,307

13,220

0-30 days
€’000

12,340

10,124

31-60 days
€’000

4,134

3,096

60+ days
€’000

1,833

–

Accrued income from contracts with customers loss allowance is estimated using a practical expedient to arrive at lifetime expected credit 
losses using a historical credit loss experience of 1.0% (2022: 1.0%). Taking into account internal and external information, the historical credit 
loss experience may be adjusted where it is determined that there has been a significant increase in credit risk. Where a receivable is credit 
impaired, the impairment is recognised immediately. 

Accrued income from contracts with customers gross

Credit impaired 

Expected credit losses

At 31 December 2023

Accrued income from contracts with customers gross

Credit impaired 

Expected credit losses

At 31 December 2022

Total
€’000

0-30 days
€’000

31-60 days
€’000

60+ days
€’000

19,651

12,465

4,176

(1,147)

(197)

–

(125)

–

(42)

18,307

12,340

4,134

Total
€’000

16,652

(3,265)

(167)

0-30 days
€’000

10,227

–

(103)

31-60 days
€’000

3,897

(762)

(39)

13,220

10,124

3,096

3,010

(1,147)

(30)

1,833

60+ days
€’000

2,528

(2,503)

(25)

–

Accrued income from contracts with customers represent mainly contract assets in process and related items. Excluding movements in the 
provision, the movement in the year comprises transfers in and out as items are accrued and subsequently invoiced to customers, with no 
significant amounts recognised on the acquisition of subsidiaries.

Related Party Receivables
There were no related party receivables at the end of either period presented. 

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
135

Currency Risk
Currency risk is the risk that the value of financial instruments will fluctuate due to changes in foreign exchange rates. The foreign exchange 
risk arises for the Group where assets and liabilities arise in a currency other than the functional currency of the entity. 

The Group’s policy, where possible, is for Group entities to manage foreign exchange risk at a local level by matching the currency in which 
revenue is generated with the expenses incurred and by settling liabilities denominated in their functional currency with cash generated from 
their own operations in that currency. Where Group entities have liabilities denominated in a currency other than their functional currency 
(and have insufficient reserves of that currency to settle them), cash already denominated in that currency will, where possible, be transferred 
from elsewhere within the Group. 

The Group is predominantly exposed to currency risk on the balances held within working capital across the Group and the exposure is 
concentrated in the movement of the US dollar, sterling and Canadian dollar against the euro. The effect of a strengthening or weakening of 
10% in those currencies against the euro at the reporting date on the working capital balances would, all other variables held constant, have 
resulted in the following pre-tax profit / (loss) impact for the year:

US dollar to euro

Sterling to euro

Canadian dollar to euro

2023
€’000

2023
€’000

2022
€’000

2022
€’000

10%
Strengthening

10%
Weakening

10%
Strengthening

10%
Weakening

4,182

(4,617)

174

301

(254)

(261)

5,981

365

591

(4,894)

(299)

(483)

Total Financial Assets and Liabilities
The carrying amount of the financial assets and liabilities shown in the Consolidated and Company Statements of financial position are stated 
at amortised costs, with the exception of contingent consideration held at fair value.

Liquidity Risk
Liquidity risk arises from the Group’s management of working capital and the financial charges on its debt instruments.

The Group’s policy is to ensure that it will have sufficient cash to allow it to meet its liabilities when they become due. The Directors consider 
liquidity risk is mitigated by the strong working capital position, with €239.8m of current assets, including cash of €59.9m available to settle 
liabilities as they fall due.

The following are the contractual maturities (representing undiscounted contractual cash flows) of the Group’s financial liabilities:

Carrying value

Contractual cash flows

At 31 December 2023

Trade payables

Deferred and contingent consideration (i)

Other payables

Loans and borrowings

Loan interest

Lease liabilities

Total

Total 
€’000

14,294

55,825

112,147

14,294

89,347

112,147

127,380

127,380

–

26,418

46,972

50,609

Total 
€’000

Within 1 year
€’000

1-2 years
€’000

2-5 years
€’000

Over 5 years
€’000

14,294

53,653

112,147

–

8,806

15,164

–

–

33,764

1,930

–

–

8,806

11,117

–

127,380

8,806

19,428

–

–

–

–

–

4,900

4,900

356,618

420,195

204,064

53,687

157,544

Keywords Studios plc

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
136

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

24  Financial Instruments and Risk Management continued

Liquidity Risk continued

At 31 December 2022

Trade payables

Deferred and contingent consideration (i)

Other payables

Loans and borrowings

Loan interest

Lease liabilities

Total

Carrying value

Contractual cash flows

Total
€’000

15,878

63,253

94,410

51

–

42,519

216,111

Total
€’000

Within 1 year
€’000

15,878

66,598

106,410

51

2

15,878

45,115

94,410

45

2

1-2 years
€’000

–

20,031

7,000

6

–

44,548

12,740

9,267

233,487

168,190

36,304

2-5 years
€’000

Over 5 years
€’000

–

1,452

5,000

–

–

17,224

23,676

–

–

–

–

–

5,317

5,317

(i)   Deferred and contingent consideration at 31 December 2023 has arisen on business combinations, and is based on contracted amounts to be paid in the future to 

sellers under share purchase agreements. In general, in order for contingent consideration to become payable, pre-defined profit and / or revenue targets must be 
exceeded. On an undiscounted basis, the Group may be liable for deferred and contingent consideration up to a maximum of €89.3m. For further details see note 17. 

25  Capital Management

Group

Loans and borrowings (note 18)

Less: cash and cash equivalents

Net debt / (net cash) position

Total equity

Net debt / (net cash) to capital ratio

2023
€’000

127,380

2022
€’000

51

(59,862)

(81,886)

67,518

(81,835)

599,039

557,091

11.3%

 (14.7)%

The Group manages capital by monitoring debt to capital and net debt ratios. This debt to capital ratio is calculated as net debt to total equity. 
Net debt is calculated as loans and borrowings (as shown in the Consolidated statement of financial position) less cash and cash equivalents. 
The liquidity risk and cash management for the Group is managed centrally by the Group Treasury function. Group Treasury manage bank 
balances centrally, and monitors the credit rating and stability of the institutions the Group banks with. The Board receives projections on a 
monthly basis as well as information regarding cash balances. The Group’s strategy is to preserve a strong cash base and secure access to 
finance at reasonable cost by maintaining a good credit rating. 

26  Related Parties and Shareholders
The details of key management compensation (being the remuneration of the Directors) are set out in note 10.

Keywords Studios plc

Annual Report and Accounts 2023

137

27  Business Combinations

Details of goodwill and the fair value of net assets acquired

Digital Media 
Management
€’000

The 
Multiplayer 
Group
€’000

Other 
acquisitions
€’000

2023
€’000

2022
€’000

Book value:

    Property, plant and equipment

    Right of use assets

    Trade and other receivables – gross

    Bad debt provision

    Cash and cash equivalents

    Trade and other payables

    Deferred income

    Lease liabilities

608

5,714

3,321

(23)

14,296

(1,340)

(1,120)

(5,714)

2,492

54

6,800

(308)

9,025

(2,928)

(4,240)

(54)

362

383

3,462

6,151

2,702

12,823

–

(331)

3,628

26,949

(787)

–

(383)

(5,055)

(5,360)

(6,151)

Book value of identifiable assets and liabilities acquired

15,742

10,841

5,905

32,488

Fair value adjustments:

422

580

6,145

–

5,401

(4,762)

(3,461)

(580)

3,745

    Identifiable intangible assets – Customer relationships

22,148

21,200

2,511

45,859

34,695

    Identifiable intangible assets – Intellectual property

    Deferred tax assets

    Deferred tax liabilities

Total fair value adjustments

    Net assets acquired

    Goodwill from current year acquisitions

Total purchase consideration

% Share capital acquired

Details of purchase consideration and outflows from current 
acquisitions

    Cash

    Equity instruments

    Deferred cash

    Deferred consideration contingent on performance

    Shares to be issued

Total purchase consideration

–

–

–

–

(4,994)

(4,982)

17,154

32,896

55,229

88,125

100%

16,218

27,059

68,677

95,736

100%

–

5,013

(1,127)

6,397

12,302

–

5,013

(11,103)

39,769

72,257

28,095

152,001

25,914

15,393

(13,341)

62,661

66,406

70,482

40,397

224,258

136,888

100%

65,677

93,729

27,923

187,329

92,895

9,311

–

–

2,007

13,137

–

–

–

1,507

914

9,732

321

10,818

2,921

22,869

321

–

8,993

28,957

6,043

88,125

95,736

40,397

224,258

136,888

Related acquisition costs charged to the Consolidated statement of 
comprehensive income:

560

1,470

315

2,345

1,177

Number of shares:

    Shares issued on acquisition

    Fixed number of shares to be issued 

Net cash outflow arising on acquisition:

    Cash paid in the period

301,170

–

–

–

53,482

354,652

135,468

13,118

13,118

87,738

65,677

93,729

27,923

187,329

92,895

    Less: cash and cash equivalent balances transferred

(14,296)

(9,025)

(3,628)

(26,949)

(5,401)

Net cash outflow arising on acquisition

51,381

84,704

24,295

160,380

87,494

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
138

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

27  Business Combinations continued

Details of pro forma revenues and profitability of current 
acquisitions

    Pre-acquisition revenue in H1

    Pre-acquisition revenue in H2

    Pre-acquisition revenue 

    Post-acquisition revenue

Pro forma revenue

    Pre-acquisition profit / (loss) before tax

    Post-acquisition profit / (loss) before tax

Pro forma profit / (loss) before tax

Digital Media 
Management
€’000

The 
Multiplayer 
Group
€’000

Other 
acquisitions
€’000

2023
€’000

2022
€’000

6,413

–

6,413

19,165

19,648

19,453

39,101

1,165

25,578

40,266

1,650

2,154

3,804

7,869

290

8,159

5,644

–

5,644

18,894

24,538

136

5,144

5,280

31,705

19,453

51,158

39,224

90,382

9,655

7,588

17,243

19,329

12,070

31,399

9,106

40,505

1,601

3,440

5,041

Disclosures required by IFRS 3 Business Combinations are provided separately for those individual acquisitions that are considered to be 
material, and in aggregate for individually immaterial acquisitions. Acquisitions are considered individually material if the impact on the Group’s 
Revenue and Adjusted Profit Before Tax measures (on an annualised basis) is greater than 5%*, or the impact on goodwill is greater than 10% of 
the closing balance for the period. Two of the business combinations completed during the prior period were considered individually material 
and therefore warrant separate disclosure. 

During the period, the Group completed five acquisitions, 47 Communications, Digital Media Management, Hardsuit Labs, Playboss and The 
Multiplayer Group purchasing 100% of these businesses. The aggregate amounts recognised in respect of the identifiable assets acquired 
and liabilities assumed on acquisitions completed in the period are set out in the table above. Details of the purchase consideration and other 
information relevant to the evaluation of the financial effect of the acquisitions are also presented. 

Total purchase consideration of €224.3m includes amounts attributable to Digital Media Management €88.1m, Hardsuit Labs €15.7m, The 
Multiplayer Group €95.7m and other acquisitions of €24.8m, while Goodwill from current year acquisitions of €152.0m includes amounts 
related to Digital Media Management €55.2m, Hardsuit Labs €12.8m, The Multiplayer Group €68.7m and other acquisitions of €15.3m. 
Identifiable intangible assets – Customer relationships of €45.9m includes amounts attributable to Digital Media Management €22.2m and 
The Multiplayer Group €21.2m. The consideration and goodwill for Playboss is deemed immaterial to the accounts.

Please note that Total purchase consideration excludes €22.9m of Deferred and contingent consideration related to continuous employment, 
where the purchase agreement includes deferred consideration contingent on both pre-defined profit and / or revenue targets being 
exceeded and which is also tied to the retention of key staff, that are considered post-acquisition expenses under IFRS 3 (note 17).

The main factors leading to the recognition of goodwill on the acquisitions are the presence of certain intangible assets in the acquired 
entities, which are not valued for separate recognition. These include expertise in the acquired entities, enhancing and growing our service 
capabilities, broadening our service offering, and extending our geographical footprint, further building out our global platform.

The goodwill that arose from business combinations completed in the period that is expected to be deductible for tax purposes was €22.2m 
(for which a deferred tax asset has been recognised of €5.0m).

*  The Group reports a number of alternative performance measures (“APMs”), including Pro forma revenue and Adjusted Profit Before Tax, to present the financial 

performance of the business, that are not GAAP measures as defined under IFRS. A reconciliation of these measures to the relevant GAAP measure is presented in 
the APM’s section.

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
139

28  Subsidiaries
The results and financial position of all the subsidiaries are included in the consolidated financial statements. Details of the Company’s direct 
and indirect subsidiaries as at 31 December 2023 are set out below:

Name

Country of 
incorporation

Date of 
incorporation / 
acquisition

Ownership^ Registered office

3455 Productions, LLC

47 Communications LLC 

USA

USA

24-Nov-20

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

31-Jan-23

100%

5455 Wilshire Blvd, 22nd Fl, Los Angeles, CA 90036, USA

9409-2954 Québec Inc.

Canada 

04-Dec-19

100%

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

Alset LTD

UK

17-Aug-18

AMC RO Studios S.R.L 

Romania 

11-Aug-21

Babel Media Limited*

Babel Media USA, Inc. 

Bitsy SG Limited

Blindlight, LLC

UK

USA

UK

USA

Climax Development Limited UK

Climax Studios Limited

Coconut Lizard LTD

Cord Worldwide LTD

d3t Development Limited 

d3t LTD

UK

UK

UK

UK

UK

17-Feb-14

17-Feb-14

17-Aug-18

08-Jun-18

22-Apr-21

22-Apr-21

25-Jun-20

07-Apr-18

19-Oct-17

Descriptive Video Works Inc. Canada

11-Jun-19

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

Stirbei Voda 36, etaj 1, sector 1, Bucharest, Romania

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

1111 South Flower Street, Suite 101, Burbank, CA 91502, USA

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

30-Aug-18

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

100%

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

400-725 Granville Street, PO Box 10325, Vancouver BC V7Y 1G5, 
Canada

Digital Media Management 
Inc 

USA

29-Mar-23

100%

6555 Barton Ave., Suite 190 Los Angeles, CA 90038, USA 

Eastern New Media Limited

Hong Kong

19-May-17

100%

4404, 44/F Hopewell Centre, 183 Queen’s Road East, Wanchai, Hong 
Kong

India

09-Oct-14

100%

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, West Enclave, 
Pitampura, New Delhi, 110034, India

Edugame Solutions Private 
Limited 

Electric Square Limited

Fire Without Smoke Inc

Fire Without Smoke LTD

Forgotten Empires LLC 

UK

USA

UK

USA 

Forgotten Software S.L.U 

Spain 

GameSim Inc. 

g-Net Media, Inc.

Hardsuit Labs, Inc

Heavy Iron Studios, Inc 

USA

USA

USA

USA 

17-Aug-18

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

29-May-18

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

29-May-18

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

28-Jul-22

28-Jul-22

16-May-17

100%

100%

100%

8730 Cincinnati Dayton Rd. #1072, West Chester, OH 45071, USA

nº 1 – La Cala Del Moral Rincon De La Victoria calle Murillo

13501 Ingenuity Drive, Suite 310, Orlando, FL 32826, USA

24-Nov-20

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

10-May-23

100%

4025 Delridge Way SW, #210, Seattle 98106, United States

12-Jan-21

100%

1600 Rosecrans Ave., Bldg 7 Ste 300, MBS Media Campus, Manhattan 
Beach CA, 90266, USA

Helpshift Inc 

Helpshift Information 
Technology (Shanghai) Co. 
Ltd 

Helpshift Technologies 
Private Limited 

Keywords UK Limited 
(formerly Helpshift UK Ltd)

High Voltage Software, Inc.

HVS Nola LLC

USA 

China 

15-Dec-22

15-Dec-22

100%

100%

343 Sansome Street, Suite 500, San Francisco, California, 94104, USA

Southwest Area, 3rd Floor, No. 2123 Pudong Avenue, Shanghai, China

India 

15-Dec-22

100%

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, West Enclave, 
Pitampura, New Delhi, 110034, India

UK

USA

USA

15-Dec-22

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

14-Dec-20

100%

2345 Pembroke Ave., Hoffman Estates, IL 60169, USA

14-Dec-20

100%

201 St. Charles Ave., Suite 2220, New Orleans, LA 70170, USA

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information140

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

28  Subsidiaries continued

Name

Ichi LTD

Indigo Pearl Limited

Itsy SGD Limited

Jinglebell S.r.l.

Country of 
incorporation

Date of 
incorporation / 
acquisition

Ownership^ Registered office

UK

UK

UK

Italy

26-Nov-19

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

15-Dec-20

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

17-Aug-18

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

10-Dec-20

100%

Via Marco d’Oggiono 12, 20123, Milan, Italy

Jurango Pty Limited ~~

Australia

20-Dec-21

85%

29 Thornton Crescent, Mitcham, VIC 3132, Australia

Keywords (Shanghai) 
Information Technology 
Limited

Keywords Asia Private 
Limited 

China

02-Apr-15

100%

Room 701, Building 5, No.860 Dong Ti Yu Hui Road, Hongkou District, 
Shanghai, China

Singapore

15-Mar-16

100%

20 Kallang Avenue, #06-6A, Lobby B, Pico Creative Centre, 339411, 
Singapore 

Keywords Australia Holdings 
Limited

UK

17-Mar-21

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

Australia

18-Mar-21

85%

12 Spring Street, Fitzroy, Victoria, 3065, Australia

Canada

27-Oct-17

100%

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

Brazil

18-Jan-15

100%

Rua Professor Aprígio Gonzaga, 35 – 7º andar – São Judas – São Paulo 
– SP CEP: 04303-000, Brazil

Germany

06-Sep-19

100%

Moriz-Seeler-Strasse 5-7, Franz Ehrlich Haus, 12489, Berlin, Germany

Japan

30-Nov-10

100%

1-22-19 Izumi, Suginami-ku, Tokyo, 168-0063 Japan

Ireland

13-May-98

100%

Singapore

24-Apr-14

100%

Keywords International, Inc. 

USA

26-Sep-12

Keywords Sperasoft LLC

Armenia 

07-Apr-22

Keywords Studios B.C., Inc.

Canada

27-Oct-17

100%

100%

100%

Serbia 

18-May-22

100%

Whelan House, South County Business Park, Leopardstown, Dublin 
18, D18 T9P8, Ireland

20 Kallang Avenue, #06-6A, Lobby B, Pico Creative Centre, 339411, 
Singapore 

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

18/1 Vardanants str., 3rd floor, Yerevan 0010, Armenia

2700 Commerce Place 10155 – 102 Street, Edmonton, AB, T5J 4G8

Belgrade, BULEVAR MIHAJLA PUPINA 10L, floor 9, Belgrade-New 
Belgrade, NEW BELGRADE, 11070, Serbia

France

08-Jun-16

100%

59 Boulevard Exelmans, 75016 Paris, France

India

17-Feb-14

100%

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, West Enclave, 
Pitampura, New Delhi, 110034, India

Keywords Studios Italy S.R.L.

Italy

08-May-14

100%

Via Egadi 2, Milano, MI, 20144, Italy

Keywords Studios Korea 
Corporation

Keywords Studios Los 
Angeles, Inc.

Keywords Studios Malta 
Limited

Keywords Studios México, S. 
de R.L. de C.V.

Keywords Studios 
Netherlands B.V.

South Korea 11-Jan-21

100%

16th Floor, Gangnam Building, 1321-1, Seocho-dong, Seocho-gu, Seoul 
137-070, South Korea

USA

08-May-14

100%

1115 Flower Street, Burbank, CA 91502, USA

Malta 

04-May-22

100%

Level 3, Valletta Buildings, South Street, Valletta VLT 1103, Malta

Mexico

16-Jul-15

100%

Torrente #75, Colonia Ampliación Alpes, Del. Álvaro Obregón, CP. 
01710, Ciudad de México, México

Netherlands 05-Feb-19

100%

Van Limburg Stirumstraat 19, Hilversum 1215HP, The Netherlands

Keywords Studios plc

Annual Report and Accounts 2023

Keywords Australia Pty 
Limited ~

Keywords Canada Holdings 
Inc.

Keywords do Brasil 
Localização e Tradução Ltda

Keywords Germany Holdings 
GmbH 

Keywords International Co., 
Limited. 

Keywords International 
Limited*

Keywords International Pte. 
Limited

Keywords Studios d.o.o. 
Beograd

Keywords Studios France 
SAS

Keywords Studios India 
Private Limited

141

Name

Keywords Studios Poland 
Spolka z.o.o.

Keywords Studios QC-
Games Inc.

Keywords Studios QC-
Interactive Inc.

Keywords Studios QC-Tech 
Inc.

Keywords Studios Romania 
S.R.L.

Country of 
incorporation

Date of 
incorporation / 
acquisition

Ownership^ Registered office

Poland

04-Feb-21

100%

11 Ul. Na Zjezdzie, Krakow 30-527, Poland

Canada

17-Feb-14

100%

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

Canada

16-Nov-16

100%

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

Canada

06-Jan-15

100%

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

Romania 

15-Jun-21

100%

6-8 Corneliu Coposu Bvd., Unirii View Building, office 103, 1st floor, 3rd 
district, Bucharest, Romania

Keywords Studios Spain SLU  Spain

16-Jul-15

Keywords Studios Texas, LLC USA

22-Jan-20

Keywords Studios Unlimited 
Company*

Ireland

27-Mar-18

100%

100%

100%

Julián Camarillo 6A, 3B, 28037 Madrid, Spain 

7800 Shoal Creek Blvd. Suite 240S, Austin, Texas 78757, USA

Whelan House, South County Business Park, Leopardstown, Dublin 
18, D18 T9P8, Ireland

Keywords Studios US Inc

USA

24-Oct-17

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

Keywords Treasury Holdings 
Limited

Keywords UK Holdings 
Limited

Ireland 

30-Nov-22

100%

Whelan House, South County Business Park, Leopardstown, Dublin 
18, D18 T9P8, Ireland

UK

28-Mar-18

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

Keywords US Holdings Inc.

USA

Keywords Ventures Limited

UK

23-Oct-17

06-Apr-18

100%

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

Laboratorio Comunicazione 
S.r.l.

Laced Music LTD

Laced Publishing Limited

Lakshya Digital Private  
Limited*

Lakshya Digital Singapore 
Pte. Limited

Italy 

04-Nov-22

100%

Via Egadi 2, Milano, MI, 20144, Italy

UK

UK

India

07-Apr-18

07-Apr-18

100%

100%

09-Oct-14

100%

Singapore

09-Oct-14

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, West Enclave, 
Pitampura, New Delhi, 110034, India

20 Kallang Avenue, #06-6A, Lobby B, Pico Creative Centre, 339411, 
Singapore 

Liquid Development, LLC

USA

Liquid Violet LTD*

Lonsdale Miller Limited

Maverick Media Limited

UK

UK

UK

19-Aug-15

15-Jan-14

100%

100%

411 SW 2nd Ave Ste 300, Portland, OR 97204, USA

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

15-Dec-20

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

27-Aug-20

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

Mighty Developments Pty 
Limited ~~

Mighty Games Group Pty 
Limited ~~

Mighty Games Productions 
Pty Limited ~~

Australia 

03-Aug-22

85%

422 Brunswick Street, Fitzroy, VIC 3065, Australia

Australia 

03-Aug-22

85%

422 Brunswick Street, Fitzroy, VIC 3065, Australia

Australia 

03-Aug-22

85%

422 Brunswick Street, Fitzroy, VIC 3065, Australia

Player Research LTD

UK

26-Oct-16

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

Smoking Gun Interactive Inc  Canada 

05-Oct-22

100%

1100-333 Seymour St, Vancouver, BC V6B 5A6, Canada

Snowed In Studios, Inc 

Canada

19-Jul-18

Sperasoft Poland Spólka 
z.o.o.

Poland

13-Dec-17

Sperasoft Studios LLC

Russia

Sperasoft, Inc.

SperaSystems LLC

USA

USA

13-Dec-17

13-Dec-17

13-Dec-17

100%

100%

100%

100%

100%

400-981 Wellington Street West, Ottawa, Ontario, K1Y 2Y1, Canada

Kraj Polska, woj. Małopolskie, powiat Kraków, miejsc. Kraków, ul. Na 
Kozłóce 27 30-664 Kraków, Poland

196084, Russia, Saint-Petersburg, Kievskaya street, 5 – building 

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

2033 Gateway Pl Ste 500 San Jose, CA 95110-3712, USA

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information142

  Notes forming part of the consolidated financial statements 

C O N T I N U E D

28  Subsidiaries continued

Name

Country of 
incorporation

Date of 
incorporation / 
acquisition

Ownership^ Registered office

SPOV Limited 

UK

16-Feb-17

Strongbox Limited

Seychelles

19-May-17

Studio Gobo Limited

UK

17-Aug-18

Sunny Side Up Creative Inc.

Canada

03-Jan-19

Germany

12-Apr-16

100%

100%

100%

100%

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

306 Victoria House, Victoria, Mahe, Seychelles

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

1751 Richardson, Suite 8400, Montreal, QC H3K 1G6, Canada

Holstenkamp 46 A, Bahrenfeld, 22525 Hamburg, Germany

Switzerland 12-Apr-16

100%

Corso Elvezia 16, 6900 Lugano, Ticino, Switzerland

Tantalus Media Pty Limited ~ Australia

18-Mar-21

85%

12 Spring Street, Fitzroy, Victoria, 3065, Australia

Synthesis Deutschland 
GmbH*

Synthesis Global Solutions 
SA*

The Multiplayer Games 
Group (Spain) S.R.L

The Multiplayer Group 
(Canada) Inc.

The Multiplayer Group Ltd 

The Sound Lab LLC 

The Trailerfarm Limited

TV+SYNCHRON Berlin 
GmbH

Waste Creative Limited

Waste Holdings Limited

Wicked Witch Software Pty 
Limited ~~

Wizcorp Inc.

Xcelerator Machine 
Translations Limited

Spain

16-Dec-23

100%

Calle Ferraz 11, 2nd Floor, left, Madrid, 28008

Canada

16-Dec-23

100%

2700-10155, 102 Street NW, Edmonton, Alberta, T5J 4G8. 

UK 

USA

UK

16-Dec-23

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

29-Sep-22

100%

3830 Monte Villa Parkway, Suite 200, Bothell, WA 98021

13-Sep-18

Germany

01-Oct-19

UK

UK

16-Dec-21

16-Dec-21

100%

100%

100%

100%

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

Moriz-Seeler-Strasse 5-7, Franz Ehrlich Haus, 12489, Berlin, Germany

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

4th Floor, 110 High Holborn, London, WC1V 6JS, UK

Australia

20-Dec-21

85%

Level 5, 990 Whitehorse Road, Box Hill, Melbourne, VIC 3128, Australia

Japan

Ireland

18-Apr-19

12-Dec-19

100%

100%

1-22-19 Izumi, Suginami-ku, Tokyo, 168-0063 Japan

DCU Alpha Innovation Campus, Old Finglas Road, Glasnevin, Dublin 11, 
D11 KXN4, Ireland

Xloc, Inc. 

USA

08-May-17

100%

8801 Fast Park Drive, Suite 301, Raleigh, NC 27617, USA

* 

Indicates a direct subsidiary (all other holdings are indirect, being subsidiaries of various intermediate group holding companies).

^  Proportion of voting rights and ordinary share capital ultimately held by Keywords Group.

~  A combination of put and call options are in place requiring the sellers to sell, or the Group to buy the remaining 15% shareholding three years from acquisition. 

The Group has accounted for the acquisition as if a 100% interest was acquired on acquisition (see note 3).

~~ Wholly-owned subsidiary of Keywords Australia Pty Limited. The Group has accounted for the company as if a 100% interest was held (see note 3).

Post-acquisition, the Group reviews entities to streamline activities and close any dormant entities acquired or restructured entities. 
Restructuring details are set out below:

Name

Country of incorporation

Date of incorporation / 
acquisition 

Ownership

Date of restructuring 

Restructuring details

PT Limitless Indonesia

Indonesia

19-May-17

100%

23-Aug-23

Dissolved

Keywords Studios plc

Annual Report and Accounts 2023

143

29  Significant Events and Events after the Reporting Date

Crisis in Ukraine 
Since the crisis in Ukraine began in 2022, our priority has been to support our personnel and freelance suppliers located in the affected area, 
while also contributing to broader humanitarian efforts in the region. As our Group had no business operations in Ukraine, the crisis primarily 
impacted our Game Development teams in Russia, as well as our collaboration with several freelance suppliers based in Ukraine.

Through this period, we have continued to work with our customers, supporting their preferences for where their work should be performed, 
while also remaining focused on mitigating any potential business interruption or other risks associated with our activities in Russia. As a result, 
the volume of work produced in Russia has continued to reduce over time and we have been scaling down our operations accordingly. 

In the period, the Group produced €4.9m of Revenue in Russia, which represents approximately 0.6% of Group revenue, down from 3.8% in 
2022. During the year, we continued to transfer projects supported in Russia to other parts of the Group, as we further ramped up production 
capacity in these locations with a combination of employees relocating from Russia and local hires. All production studios located in Russia 
have now been closed. Costs of acquisition and integration includes severance and rationalisation costs of €3.9m associated with ceasing 
operations in Russia. 

The Group has never had significant receivables exposure in Russia, as work produced in Russia was contracted and collected in other 
territories. The Group does not have significant amounts of working capital or non-current assets located in Russia. Thus, any exposure to 
impairment of assets located in Russia is not considered material.

Events after the Reporting Date
There have been no significant events since the reporting date. 

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information144

  Company statement of financial position

Non-current assets

Right of use assets

Property, plant and equipment

Deferred tax assets

Investment in subsidiaries

Other receivables

Current assets

Cash and cash equivalents

Other receivables

Current liabilities

Trade payables

Other payables

Lease liabilities

Net current assets / (liabilities)

Non-current liabilities

Deferred tax liabilities

Lease liabilities

Net assets

Equity

Share capital

Share capital – to be issued

Share premium

Merger reserve

Shares held in Employee Benefit Trust (“EBT”)

Share-based payments reserve

Retained earnings

Total equity

Note

36

37

42

38

39

39

40

41

42

41

22

22

22

22

At 31 December

2023
€’000

4,147

483

1,973

36,164

343,319

386,086

680

92,502

93,182

489

17,820

1,081

19,390

73,792

1,037

2,815

3,852

2022
Restated (note 42)
€’000

5,071

446

1,417

30,287

385,066

422,287

46

15,481

15,527

430

10,958

1,030

12,418

3,109

963

4,081

5,044

456,026

420,352

939

321

54,518

312,518

(6,774)

80,416

14,088

456,026

924

2,467

47,021

292,336

–

65,379

12,225

420,352

In accordance with the Companies Act 2006, the Company is availing of the exemption from presenting its individual Statement of 
comprehensive income to the Annual General Meeting and from filing it with Companies House. The amount of profit after tax dealt with in 
the parent undertaking is €4,093k (2022: profit of €14,682k).

The notes from page 147 onwards form an integral part of these Company financial statements. The financial statements were approved and 
authorised for issue by the Board on 13 March 2024.

On behalf of the Board 

Bertrand Bodson 
Director 

13 March 2024

Rob Kingston
Director

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
145

  Company statement of changes in equity

Share capital
€’000

Share capital – 
to be issued
€’000

Share 
premium
€’000

Merger 
reserve
€’000

Shares held 
in EBT
€’000

Share-based 
payments 
reserve
€’000

Retained 
earnings
€’000

Total equity
€’000

At 01 January 2022

904 

2,185 

38,549 

279,358 

(1,997)

48,193 

(478)

366,714 

Profit / (loss) for the 
period

Total comprehensive 
income for the period

Contributions by and 
contributions to the 
owners:

Share-based payments 
expense

Share options exercised

Employee Share Purchase 
Plan

Dividends

Acquisition-related 
issuance of shares

Contributions by and 
contributions to the 
owners

At 31 December 2022

Profit / (loss) for the 
period

Total comprehensive 
income for the period

Contributions by and 
contributions to the 
owners:

Share-based payments 
expense

Cash proceeds arising 
from share-based 
payments

Company funded 
acquisition of shares (note 
22)

Dividends

Acquisition-related 
issuance of shares

Contributions by and 
contributions to the 
owners

At 31 December 2023

–

–

–

14

–

–

6

20

924

–

–

–

5

–

–

–

–

–

–

–

–

–

–

–

5,862

909

–

–

–

–

–

–

–

282

1,701

12,978

–

–

–

1,997

–

–

–

–

–

14,682

14,682

14,682

14,682

18,577

(1,492)

101

–

–

–

–

–

(1,979)

18,577

6,381

1,010

(1,979)

–

14,967

282

8,472

12,978

1,997

17,186

(1,979)

38,956

2,467

47,021

292,336

–

–

–

–

–

–

–

–

–

1,462

–

–

–

–

–

–

–

–

–

–

–

–

–

65,379

12,225

420,352

–

–

 4,093 

4,093

 4,093 

4,093

21,964

1,145

–

–

–

21,964

2,612

(14,846)

(6,774)

(8,072)

–

–

–

–

(2,230)

(2,230)

–

24,081

10

(2,146)

6,035

20,182

15

939

(2,146)

7,497 

20,182 

321

54,518

312,518

(6,774)

(6,774)

15,037 

(2,230)

31,581

80,416

14,088

456,026

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
146

  Company statement of cash flows

Cash flows from operating activities

Profit / (loss) after tax 

Income and expenses not affecting operating cash flows

Share-based payments expense, net of amounts recharged to 
subsidiary companies

Taxation

Interest expense

Depreciation – property, plant and equipment

Depreciation – right of use assets

Unrealised foreign exchange (gain) / loss 

Changes in operating assets and liabilities

(Increase) / decrease in other receivables

Increase / (decrease) in trade and other payables

Taxation refund / (paid)

Net cash generated by / (used in) operating activities

Cash flows from investing activities

Funding advanced to subsidiaries

Acquisition of property, plant and equipment

Net cash generated by / (used in) investing activities

Cash flows from financing activities

Cash proceeds, where EBT shares were utilised for the exercise of  
share-based payments

Payments of principal on lease liability

Interest paid on principal of lease liability

Company funded acquisition of shares by EBT

Dividends paid

Shares issued for cash

Interest paid

Net cash generated by / (used in) financing activities

Increase / (decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of the period

Cash and cash equivalents at end of the period

Years ended 31 December

Note

2023
€’000

2022
€’000

4,093

14,682

37

36

37

22

9

22

4,681

(522)

2,050

147

1,096

(173)

7,279

34,697

6,301

40,998

40

52,410

(32,743)

(184)

(32,927)

1,145

(1,329)

(124)

(14,846)

(2,230)

1,467

(2,932)

(18,849)

634

46

680

3,838

203

1,249

304

510

(39)

6,065

78,075

(12,825)

65,250

–

85,997

(105,815)

(442)

(106,257)

505

(478)

(33)

–

(1,979)

6,785

(1,537)

3,263

(16,997)

17,043

46

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
147

  Notes forming part of the Company financial statements

30  Basis of Preparation
The Company financial statements have been prepared in accordance with UK-adopted international accounting standards, and in conformity 
with the requirements of the Companies Act 2006.

Unless otherwise stated, the financial statements have been prepared in thousands (’000) and the financial statements are presented in euro (€).

Please refer to the Group financial statements for additional information concerning the basis of preparation. References in the Company 
financial statements to notes numbered earlier than note 30, refer directly to specific notes in the Group financial statements.

31  Significant Accounting Policies

Intercompany Receivables
Intercompany receivables are recognised at amortised cost as they meet the IFRS 9 classification test of being held to collect, and the cash 
flow characteristics represent solely payments of principal and interest. 

The Company applies the general approach to applying the expected credit losses to its related party loans. Under the General Approach, 
at each reporting date, the Company determines whether there has been a Significant Increase in Credit Risk (“SICR”) since initial recognition 
and whether any balances are credit impaired. This determines the amount, if any, of expected credit losses to be recognised. 

Other Significant Accounting Policies
The Company applies consistent accounting policies to those applied by the Group. Please refer to the Group financial statements for 
disclosure of other relevant accounting policies.

32  Critical Accounting Estimates and Judgements
The Company makes certain estimates and assumptions regarding the future. Estimates and judgements are continually evaluated based on 
historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. 
In the future, actual experience may differ from these estimates and assumptions. 

Judgements
The judgements, apart from those involving estimations, that management have made in the process of applying the Company’s accounting 
policies and that have the most significant effect on the amounts recognised in the Company financial statements, are outlined below.

—  Company

–  Expected Credit Loss Provision on Company Receivables from Subsidiaries: As outlined in note 39, the Company has significant 

receivables from subsidiaries, primarily related to investments in acquisitions. The Directors have taken into account both the ongoing 
acquisition integration programme and the cash-generating capacity of the Group, in concluding (in note 43) that all such loans are 
recoverable and the expected credit loss provisions are adequate.

–  Other Judgements: The Company applies consistent judgements to those applied by the Group. To the extent that judgements 

are relevant to both Group and Company financial statements, please refer to the Group financial statements for other 
relevant judgements.

33  Auditor Statutory Disclosure
The audit fee for the Company is outlined in note 5 of the Group financial statements.

34  Dividends and Distributable Reserves
Details of dividends and distributable reserves of the Company are presented in note 9 of the Group financial statements.

35  Staff Costs

Total staff costs (including Directors) 

Salaries and related costs

Social welfare costs

Pension costs

Share-based payments expense

Average number of employees 

Operations 

General and administration

2023
€’000

4,363

627

139

21,964

27,093

2022
€’000

8,492

1,925

275

18,678

29,370

2023

2022

2

23

25

7

53

60

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OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
148

  Notes forming part of the Company financial statements 

C O N T I N U E D

36  Right of Use Assets
The Company has entered into leases, principally relating to property. 

Cost

At 01 January 

Additions

De-recognition of expired leases

Exchange rate movement

At 31 December

Accumulated depreciation

At 01 January

Depreciation charge

De-recognition of expired leases

Exchange rate movement

At 31 December

Net book value

At 01 January

At 31 December

37  Property, Plant and Equipment

Computers 
and software
€’000

Office furniture and 
equipment
€’000

Leasehold
 improvements
€’000

Cost

At 01 January 2022

Additions

At 31 December 2022

Additions

At 31 December 2023

Accumulated depreciation

At 01 January 2022

Depreciation charge

At 31 December 2022

Depreciation charge

At 31 December 2023

Net book value

At 01 January 2023

At 31 December 2023

57

211

268

143

411

14

38

52

119

171

216

240

145

21

166

3

169

53

94

147

2

149

19

20

280

210

490

38

528

107

172

279

26

305

211

223

2023
€’000

2022
€’000

5,365

–

–

179

5,544

294

1,096

–

7

1,397

835

5,592

(825)

(237)

5,365

629

510

(825)

(20)

294

5,071

4,147

206

5,071

Total
€’000

482

442

924

184

1,108

174

304

478

147

625

446

483

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Annual Report and Accounts 2023

 
 
38  Investment in Subsidiaries

149

2023
€’000

2022
€’000

36,164

30,287

Details of the Company’s direct and indirect subsidiaries as at 31 December 2023 are set out in note 28 of the Group financial statements.  

39  Other Receivables 

Current

Intercompany receivables (financial assets held at amortised cost, see note 44)

Prepayments

Other receivables

Tax and social security

Non-current

Intercompany receivables (financial assets held at amortised cost, see note 44)

40  Other Payables

Current 

Accrued expenses

Deferred and contingent consideration related to continuous employment (i)*

Other payables

Intercompany payables

(i)  The movement in deferred and contingent consideration during the financial year was as follows:

Carrying amount at the beginning of the year

Fair value movements in deferred consideration related to continuous employment

Carrying amount at the end of the year

2023
€’000

88,521

3,880

59

42

2022
€’000

12,682

2,163

459

177

92,502

15,481

2023
€’000

2022
€’000

343,319

385,066

343,319

385,066

2023
€’000

4,208

3,581

447

9,584

17,820

2023
€’000

–

3,581

3,581

2022
€’000

3,226

–

158

7,574

10,958

2022
€’000

–

–

–

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150

  Notes forming part of the Company financial statements 

C O N T I N U E D

41  Lease Liabilities
The Company has entered into leases principally relating to property. Management applies judgement in determining whether it is reasonably 
certain that a renewal or termination option will be exercised.

The movement in lease liabilities during the financial year was as follows:

Carrying amount at the beginning of the year

Liabilities recognised on new leases in the period

Unwinding of discounted liabilities – lease liabilities

Payment of principal and interest on lease liabilities

Exchange rate movement

Carrying amount at the end of the year

Maturity analysis of lease liabilities 

Current

Not later than one year

Non-current

Later than one year and not later than five years

Later than five years

2023
€’000

5,111

–

124

(1,453)

114

3,896

2022
€’000

Finance 
charges

2022
€’000

216

5,591

33

(511)

(218)

5,111

2022
€’000

Lease liabilities

2023
€’000

2023
€’000

2023
€’000

2022
€’000

Lease 
payments

Finance 
charges Lease liabilities

Lease 
payments

1,161

2,903

–

2,903

80

88

–

88

1,081

1,133

103

1,030

2,815

4,248

–

–

2,815

4,248

167

–

167

4,081

–

4,081

At 31 December

4,064

168

3,896

5,381

270

5,111

42  Deferred Tax 

Deferred tax assets

Deferred tax arising on lease liabilities

Other deferred tax

Deferred tax liabilities

Deferred tax arising on right of use assets

2023
€’000

1,037

936

1,973

2023
€’000

1,037

1,037

2022
Restated
€’000

963

454

1,417

2022
€’000

963

963

As outlined in note 21, the Group has adopted Deferred Tax related to Assets and Liabilities arising from a Single Transaction (Amendments 
to IAS 12) from 01 January 2023, and as a result the Company has recognised deferred tax on a gross basis on Right of use assets and Lease 
liabilities from the beginning of the earliest comparative period presented, with any cumulative effect recognised as an adjustment to retained 
earnings or other components of equity at that date. There was no impact on the opening retained earnings at 01 January in any period 
presented as a result of this change. The impact on deferred tax assets and liabilities in each comparative period presented is detailed below.

At 31 December 2022 – as reported

Adoption of Deferred Tax related to Assets and Liabilities arising from a 
Single Transaction (Amendments to IAS 12) 

At 31 December 2022 – as restated

454

963

1,417

–

963

963

12,225 

–

12,225 

Deferred tax assets
€’000

Deferred tax liabilities
€’000

Retained earnings
€’000

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151

43  Risk Management
A description of the Group’s financial risk management objectives and policies is provided in note 24 to the Group financial statements. 
These financial risk management objectives and policies also apply to the Company.

Credit Risk
As presented in note 39, receivables from subsidiaries relating to investments in acquisitions comprise term loans extended to subsidiaries, 
while receivables from subsidiaries relating to trading activities comprise trading balances repayable on demand. Balances are analysed in 
terms of the risk profile of the subsidiary.

The Directors have assessed the ongoing expected recovery strategy of loans due from subsidiaries of €343.3m (2022: €385.1m), within Stage 
1 of the IFRS 9 impairment assessment model. Having noted that such loans are within their repayment terms, the Directors have concluded 
that no provision for expected credit losses is required (2022: €nil). 

Separately, the Company has balances of €88.5m (2022: €12.7m), which are technically repayable upon demand. These loans are within 
Stage 3 of the IFRS 9 impairment assessment model. The Directors have reviewed in detail the recovery strategy in relation to these loans and 
concluded that none are credit-impaired, and therefore no expected credit loss has been recognised in relation to these balances (2022: €nil). 

The following are the contractual maturities (representing undiscounted contractual cash flows) of the Company’s financial liabilities:

At 31 December 2023

Trade payables

Deferred and contingent consideration related to 
continuous employment

Other payables

Lease liabilities

Total

At 31 December 2022

Trade payables

Other payables

Lease liabilities

Total

Carrying value

Contractual cash flows

Total 
€’000

489

3,581

14,239

3,896

22,205

Total
€’000

489

5,391

14,239

4,064

24,183

Within 1 year
€’000

1-2 years
€’000

2-5 years
€’000

Over 5 years
€’000

489

–

3,581

14,239

1,161

19,470

1,810

–

2,903

4,713

–

–

–

–

–

–

–

–

–

–

Carrying value

Contractual cash flows

Total
€’000

430

10,958

5,111

16,499

Total
€’000

430

10,958

5,381

16,769

Within 1 year
€’000

1-2 years
€’000

2-5 years
€’000

Over 5 years
€’000

430

10,958

1,133

12,521

–

–

1,133

1,133

–

–

3,115

3,115

–

–

–

–

44  Related Parties 
As at 31 December 2023 and 2022, the Company had amounts receivable from its subsidiaries as follows:

Receivables from subsidiaries related to investment in acquisitions

Receivables from subsidiaries relating to trading activities

Non-current (note 39)

Current (note 39)

2023
€’000

2022
€’000

343,319

385,066

88,521

12,682

431,840

397,748

2023
€’000

2022
€’000

343,319

385,066

88,521

12,682

431,840

397,748

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152

  Alternative performance measures

The Group reports a number of alternative performance measures (“APMs”) to present the financial performance of the business, that are not 
GAAP measures as defined under IFRS. The Directors believe that these measures, in conjunction with the IFRS financial information, provide 
the users of the financial statements with additional information to provide a more meaningful understanding of the underlying financial and 
operating performance of the Group. The measures are also used in the Group’s internal strategic planning and budgeting processes and for 
setting internal management targets. 

These measures can have limitations as analytical tools and therefore should not be considered in isolation, or as a substitute for IFRS 
measures. APM’s may not be calculated uniformly by all companies and therefore may not be directly comparable with similarly titled 
measures and disclosures of other companies. As these measures frequently exclude significant recurring transactions that impact financial 
performance (e.g. share-based payments expense), the adjusted measures will typically be higher than the corresponding IFRS measures and 
should not be regarded as a complete picture of the Group’s financial performance, which is presented in the Total comprehensive income / 
(expense) of the Group.

The principal measures used by the Group are set out below:

Organic revenue growth – Acquisitions are a core part of the Group’s growth strategy. Organic revenue growth measures are used to help 
understand the underlying trading performance of the Group excluding the impact of acquisitions. Organic revenue growth is calculated 
by adjusting the prior year revenues, adding pre-acquisition revenues for the corresponding period of ownership to provide a like-for-like 
comparison with the current year, and applying the prior year’s foreign exchange rates to both years, when translating studio results into the 
euro reporting currency.

Constant exchange rates (“CER”) – Given the international nature of the Group’s operations, foreign exchange movements can have an 
impact on the reported results of the Group when they are translated into the Group’s reporting currency, the euro. In order to understand 
the underlying trading performance of the business, revenue is also presented using rates consistent with the prior year in order to provide 
year- over-year comparability. 

Adjusted profit and earnings per share measures – Adjusted profit and earnings per share measures are used to provide management and 
other users of the financial statements with a clear understanding of the underlying profitability of the business over time. Adjusted profit 
measures are calculated by adding the following items back to the equivalent GAAP profit measures:

—  Amortisation of intangible assets – Customer relationships and music licence amortisation commences on acquisition, whereas 

intellectual property / development costs amortisation commences when the product is launched. These costs, by their nature, can vary 
by size and amount each year. As a result, amortisation of intangibles is added back to assist with the understanding of the underlying 
trading performance of the business and to allow comparability across regions and categories.

—  Costs of acquisition and integration – The level of acquisition activity can vary each year and therefore the costs associated with 

acquiring and integrating businesses are added back to assist with the understanding of the underlying trading performance of the Group. 

—  Share-based payments – The Group uses share-based payments as part of remuneration to align the interests of senior management 
and employees with shareholders. These are non-cash charges, and the charge is based on the Group’s share price which can change. 
The costs are therefore added back to assist with the understanding of the underlying trading performance.

—  Foreign exchange gains and losses – The Group does not hedge foreign currency translation exposures. The effect on the Group’s results 
of movements in exchange rates can vary each year and are therefore added back to assist with understanding the underlying trading 
performance of the business. 

—  Other income – Other income comprises gains on investments or other non-trading income. As the gains have arisen outside the normal 
trading activities of the Group, the income has been added back to assist with the understanding of the underlying trading performance. 

Free cash flow measures – The Group aims to generate sustainable cash flow (free cash flow) in order to support its acquisition programme 
and to fund dividend payments to shareholders. Free cash flow is measured as net cash generated by / (used in) operating activities after 
capital expenditure, payments of principal on lease liabilities, interest and tax payments, settlement of deferred consideration related to 
continuous employment but before acquisition and integration cash outlay, other income and dividend payments. Adjusted free cash flow 
is a measure of cash flow adjusting for capital expenditure that is supporting growth in future periods (represented by capital expenditure in 
excess of depreciation). 

Net debt – The Group manages capital by monitoring debt to capital and net debt ratios. Net debt is calculated as loans and borrowings less 
cash and cash equivalents, and excludes lease liabilities. The debt to capital ratio is calculated as net debt as a percentage of total equity. 

The remainder of this section provides a reconciliation of the APMs with the relevant IFRS GAAP equivalent.

Keywords Studios plc

Annual Report and Accounts 2023

153

Divisional analysis 
The following table presents revenue growth by division at both actual exchange rates (“AER”) and constant exchange rates (“CER”). Constant 
exchange rates are calculated by retranslating current year reported numbers at the corresponding 2022 foreign exchange rates, in order to 
give management and other users of the financial statements better visibility of underlying trading performance against the prior year. 

Create

Globalize

Engage

2023
Revenue 
AER
€m

336.1

279.5

164.8

780.4

2023
Revenue 
CER
€m

350.5

287.9

171.1

809.5

2022
Revenue 
AER
€m

275.5

300.9

114.3

690.7

2023
Growth
AER
%

22.0% 

(7.1)%

44.2% 

13.0% 

2023
Growth
CER
%

27.2% 

(4.3)%

49.7% 

17.2% 

Pro forma revenue
Pro forma revenue is calculated by adding pre-acquisition revenues of current year acquisitions to the current year revenue numbers, to 
illustrate the size of the Group had the acquisitions been included from the start of the financial year.

Create

Globalize

Engage

2023
Revenue
AER
€m

336.1

279.5

164.8

780.4

2023
Pre-acquisition 
revenue
AER
€m

43.8

1.0

6.4

51.2

2023
Pro forma 
revenue
AER
€m

379.9

280.5

171.2

831.6

Organic revenue at constant exchange rates
Organic revenue at constant exchange rates is calculated by adjusting the prior year revenues, adding pre-acquisition revenues for the 
corresponding period of ownership, and applying the 2022 foreign exchange rates to both years, when translating studio results into the 
euro reporting currency.

Create

Globalize

Engage

2022
Revenue
AER
€m

275.5

300.9

114.3

690.7

2022
Pre-acquisition 
revenue
AER
€m

2022
Like-for-like 
revenue
AER
€m

23.2

–

52.9

76.1

298.7

300.9

167.2

766.8

2023
 Revenue 
growth
CER
€m

51.8

(13.0)

3.9

42.7

2023
Revenue
CER
€m

350.5

287.9

171.1

809.5

2023
 Organic 
revenue 
growth 
CER
%

17.3% 

(4.3)%

2.3% 

5.6% 

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  Alternative performance measures 

C O N T I N U E D

Adjusted operating costs
This comprises Administrative expenses as reported in the Consolidated statement of comprehensive income, adding back share-based 
payments expense, costs of acquisition and integration, amortisation of intangible assets, depreciation and impairment, and deducting 
bank charges. 

Calculation

2023
€’000

2022
€’000

Administrative expenses

Consolidated statement of comprehensive income

(252,275)

(196,554)

Share-based payments expense

Consolidated statement of comprehensive income

Costs of acquisition and integration

Consolidated statement of comprehensive income

Amortisation of intangible assets

Consolidated statement of comprehensive income

Depreciation – property, plant and equipment

Note 13

Depreciation – right of use assets

Bank charges

Adjusted operating costs

Adjusted operating costs as a % of revenue

Note 12

Note 6

21,964

27,140

26,060

23,128

13,907

18,678

8,413

16,810

18,365

14,585

(724)

(662)

(140,800)

(120,365)

18.0%

17.4%

Adjusted operating profit
The Adjusted operating profit consists of the Operating profit as reported in the Consolidated statement of comprehensive income, adjusted 
for share-based payments expense, costs of acquisition and integration, and amortisation of intangible assets. In order to present the measure 
consistently year-on-year, the impact of other income is also excluded.

Calculation

Operating profit

Consolidated statement of comprehensive income

Share-based payments expense

Consolidated statement of comprehensive income

Costs of acquisition and integration

Consolidated statement of comprehensive income

Amortisation of intangible assets

Consolidated statement of comprehensive income

2023
€’000

46,830

21,964

27,140

26,060

2022
€’000

71,810

18,678

8,413

16,810

Other income

Adjusted operating profit

Adjusted operating profit as a % of revenue

Consolidated statement of comprehensive income

–

(1,098)

121,994

15.6%

114,613

16.6%

EBITDA
EBITDA comprises Operating profit as reported in the Consolidated statement of comprehensive income, adjusted for amortisation of 
intangible assets, depreciation and impairment, and deducting bank charges.

Calculation

Operating profit

Consolidated statement of comprehensive income

Amortisation of intangible assets

Consolidated statement of comprehensive income

Depreciation – property, plant and equipment

Note 13

Depreciation – right of use assets

Bank charges

EBITDA

Note 12

Note 6

2023
€’000

46,830

26,060

23,128

13,907

2022
€’000

71,810

16,810

18,365

14,585

(724)

(662)

109,201

120,908

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Annual Report and Accounts 2023

 
 
 
 
 
 
 
 
155

Adjusted EBITDA
Adjusted EBITDA comprises EBITDA, adjusted for share-based payments expense, and costs of acquisition and integration. In order to present 
the measure consistently year-on-year, the impact of other income is also excluded.

Calculation

EBITDA

As above

Share-based payments expense

Consolidated statement of comprehensive income

Costs of acquisition and integration

Consolidated statement of comprehensive income

Other income

Adjusted EBITDA

Adjusted EBITDA as a % of revenue

Consolidated statement of comprehensive income

2023
€’000

2022
€’000

109,201

120,908

21,964

27,140

–

18,678

8,413

(1,098)

158,305

146,901

20.3%

21.3%

Adjusted profit before tax
Adjusted profit before tax comprises Profit before taxation as reported in the Consolidated statement of comprehensive income, adjusted 
for share-based payments expense, costs of acquisition and integration, amortisation of intangible assets, non-controlling interest, foreign 
exchange gains and losses, and unwinding of discounted liabilities. In order to present the measure consistently year-on-year, the impact of 
other income is also excluded.

Calculation

Profit before taxation

Consolidated statement of comprehensive income

Share-based payments expense

Consolidated statement of comprehensive income

Costs of acquisition and integration

Consolidated statement of comprehensive income

Amortisation of intangible assets

Consolidated statement of comprehensive income

Foreign exchange (gain) / loss

Unwinding of discounted liabilities – deferred 
consideration

Note 6

Note 6

Other income

Adjusted profit before tax

Adjusted profit before tax as a % of revenue

Consolidated statement of comprehensive income

2023
€’000

34,994

21,964

27,140

26,060

2022
€’000

67,982

18,678

8,413

16,810

1,232

(1,677)

3,279

–

2,922

(1,098)

114,669

112,030

14.7%

16.2%

Adjusted effective tax rate
The Adjusted effective tax rate is the Taxation expense as reported in the Consolidated statement of comprehensive income, adjusted for the 
tax impact of the adjusting items in arriving at Adjusted profit before tax, as a percentage of the Adjusted profit before tax.

Calculation

Adjusted profit before tax

As above

Taxation

Consolidated statement of comprehensive income

Effective tax rate before tax on adjusting items

Taxation / Adjusted profit before tax

Tax arising on bridging items to Adjusted profit 
before tax^

Adjusted taxation

Adjusted effective tax rate

Adjusted taxation / Adjusted profit before tax

2023
€’000

2022
€’000

114,669

112,030

15,042

13.1%

10,539

25,581

22.3%

20,612

18.4%

4,043

24,655

22.0%

^ 

 Being mainly the tax impact of share-based payments expense €4.2m, amortisation of intangible assets €4.4m and acquisition related costs €1.5m, with the prior 
period being mainly the tax impact of share-based payments expense €0.4m and amortisation of intangible assets €4.0m less foreign exchange €0.4m.

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C O N T I N U E D

Adjusted earnings per share
The Adjusted profit after tax comprises the Adjusted profit before tax, less the Taxation expense as reported in the Consolidated statement of 
comprehensive income, adjusted for the tax impact of the adjusting items in arriving at Adjusted profit before tax.

The Adjusted earnings per share comprises the Adjusted profit after tax divided by the either the basic or diluted weighted average number of 
equity shares, as reported in note 8.

Calculation

Adjusted profit before tax

As above

Taxation

Consolidated statement of comprehensive income

Tax arising on bridging items to Adjusted profit 
before tax^

Adjusted profit after tax

Weighted average number of equity shares

Basic

Diluted

Adjusted earnings per share

Basic

% growth

Diluted

 % growth

Note 8

Note 8

2023
€’000

114,669

(15,042)

(10,539)

89,088

2022
€’000

112,030

(20,612)

(4,043)

87,375

Number

Number

78,910,471

76,979,596

79,995,267

80,481,897

€ c 

112.90

 (0.5%)

111.37

2.6%

€ c 

113.50

27.2%

108.56

27.8%

^ 

 Being mainly the tax impact of share-based payments expense €4.2m, amortisation of intangible assets €4.4m and acquisition related costs €1.5m, with the prior 
period being mainly the tax impact of share-based payments expense €0.4m and amortisation of intangible assets €4.0m less foreign exchange €0.4m.

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157

Return on capital employed (ROCE)
ROCE represents the Adjusted profit before tax (excluding net interest costs, unwinding of discounted lease liabilities and bank charges, and 
also adjusted to include pre-acquisition profits of current-year acquisitions), expressed as a percentage of the capital employed. As the Group 
continues to make multiple acquisitions each year, the calculation further adjusts the Adjusted profit before tax and the capital employed as if 
all the acquisitions made during each year were made at the start of that year. 

Capital employed represents Total equity as reported on the Consolidated statement of financial position, adding back employee defined 
benefit plan liabilities, cumulative amortisation of intangible assets (customer relationships), acquisition-related liabilities (deferred and 
contingent consideration), together with loans and borrowings, while deducting cash and cash equivalents. 

Calculation

Adjusted profit before tax

Interest received

Bank charges

Interest expense

Unwinding of discounted liabilities – lease liabilities

As above

Note 6

Note 6

Note 6

Note 6

Pre-acquisition profits of current year acquisitions

Note 27

Adjusted profit before tax including  
pre-acquisition profit and excluding net interest

2023
€’000

2022
€’000

114,669

112,030

(614)

724

5,768

1,447

9,655

(309)

662

1,261

969

1,601

131,649

116,214

Total equity

Consolidated statement of financial position

599,039

557,091

Employee defined benefit plans

Consolidated statement of financial position

4,030

2,861

Cumulative amortisation of intangibles assets  
(customer relationships)

Deferred and contingent consideration

Loans and borrowings

Cash and cash equivalents

Capital employed

Return on capital employed

Note 11

Note 17

Note 18

76,617

55,825

127,380

58,301

63,253

51

Consolidated statement of financial position

(59,862)

(81,886)

Adjusted profit before tax including pre-acquisition 
profit and excluding net interest expense / capital 
employed 

803,029

599,671

16.4%

19.4%

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  Alternative performance measures 

C O N T I N U E D

Free cash flow
Free cash flow represents Net cash generated by / (used in) operating activities as reported in the Consolidated statement of cash flows, 
adjusted for acquisition and integration cash outlay, capital expenditure, settlement of deferred consideration related to continuous 
employment, net interest paid, payments of principal on lease liabilities and is presented both before and after taxation paid. In order to 
present the measure consistently year-on-year, the impact of other income is also excluded.

Calculation

2023
€’000

2022
€’000

Net cash generated by / (used in) operating activities 

Consolidated statement of cash flows

110,457

124,286

Acquisition and integration cash outlay:

Costs of acquisition and integration

Consolidated statement of comprehensive income

27,140

Fair value adjustments to contingent consideration

Consolidated statement of cash flows

Non-cash movements in Deferred and contingent 
consideration related to continuous employment

Consolidated statement of cash flows

Fair value adjustments to property, plant and equipment Note 5

Fair value adjustments to right of use assets

Other fair value movements within Cost of acquisition 
and integration

Note 5

Note 5

(300)

(8,877)

(5,755)

(2,041)

(2,677)

8,413

(2,282)

(3,000)

–

–

–

Acquisition of property, plant and equipment

Consolidated statement of cash flows

(30,689)

(27,007)

Investment in intangible assets

Consolidated statement of cash flows

(3,052)

Other income

Consolidated statement of comprehensive income

–

Settlement of deferred and contingent consideration 
related to continuous employment

Interest received

Interest paid

Consolidated statement of cash flows

Consolidated statement of cash flows

Consolidated statement of cash flows

Payments of principal on lease liabilities

Consolidated statement of cash flows

Free cash flow after tax

Taxation paid

Free cash flow before tax

Consolidated statement of cash flows

(501)

(1,098)

–

309

(1,797)

(11,361)

85,962

17,505

3,900

614

(7,729)

(15,038)

65,953

20,853

86,806

103,467

Adjusted free cash flow
Adjusted free cash flow is a measure of cash flow adjusting for capital expenditure that is supporting growth in future periods (as measured by 
capital expenditure in excess of maintenance capital expenditure). 

Calculation

Free cash flow before tax

Capital expenditure in excess of depreciation:

As above

Acquisition of property, plant and equipment

Consolidated statement of cash flows

Depreciation – property, plant and equipment

Note 5

Capital expenditure in excess of depreciation 

Adjusted free cash flow

2023
€’000

2022
€’000

86,806

103,467

30,689

27,007

(23,128)

(18,365)

7,561

94,367

8,642

112,109

Keywords Studios plc

Annual Report and Accounts 2023

 
 
 
 
 
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Adjusted cash conversion rate
The Adjusted cash conversion rate is the Adjusted free cash flow as a percentage of the Adjusted profit before tax:

Calculation

Adjusted free cash flow

Adjusted profit before tax

As above

As above

2023
€’000

2022
€’000

94,367

112,109

114,669

112,030

Adjusted cash conversion ratio

Free cash flow before tax and capital expenditure in excess  
of depreciation, as a % of Adjusted profit before tax

82.3%

100.1%

Net debt
The Group manages capital by monitoring debt to capital and net debt ratios. Net debt is calculated as Loans and borrowings (as shown in the 
Consolidated statement of financial position) less Cash and cash equivalents, and excludes Lease liabilities. 

Calculation

Loans and borrowings

Consolidated statement of financial position

Cash and cash equivalents

Consolidated statement of financial position

Net debt / (net cash) position

2023
€’000

127,380

2022
€’000

51

(59,862)

(81,886)

67,518

(81,835)

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary Information 
 
 
160

  Key disclaimers

References to “Keywords”, “Keywords Studios” or the “Group” are to Keywords Studios Plc (the “Company”) and its subsidiaries unless 
otherwise stated. The “Keywords Studios” word and logo marks are trademarks owned by Keywords International Limited, a member of 
the Group. Other product and company names mentioned herein may be the trademarks of their respective owners.

This report contains “forward-looking statements” with respect to the Group’s financial condition, results of operations and businesses, 
certain of the Group’s plans and objectives, as well as management’s beliefs and assumptions. In particular, such forward-looking 
statements include, but are not limited to, statements with respect to: expectations regarding the Group’s financial condition or results of 
operations and the guidance for a financial year; the Group’s sustainable business strategy and targets; expectations for the Group’s future 
performance generally; expectations regarding the operating environment and market conditions and trends, including customers, new 
game launches, next generation consoles and emerging technologies such as artificial intelligence, adjacent markets, games-as-a-service, 
competitive position and macroeconomic pressures, price trends, commercial momentum and opportunities in specific geographic markets; 
expectations regarding the integration or performance of current and future investments and newly acquired businesses. Forward-looking 
statements are sometimes, but not always, identified by their use of a date in the future or such words as “will”, “anticipates”, “could”, “may”, 
“should”, “expects”, “believes”, “estimates”, “intends”, “plans” “projects” or “targets” (in each case including in their negative form or other 
variations or their comparable terminology). By their nature, forward-looking statements include matters that are not historical facts and are 
inherently predictive, speculative and involve risk and uncertainty because they relate to events, and depend on circumstances, that may or 
may not occur in the future. No reliance whatsoever should be placed on any forward-looking statements. 

There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by 
these forward-looking statements. These factors include, but are not limited to, the following: changes in economic, financial, political and 
regulatory conditions; factors that contribute to uncertainty and volatility, including natural and man-made disasters, civil unrest, pandemics 
(e.g. the coronavirus (COVID-19) pandemic and geopolitical uncertainty; the ability of the Group to successfully recover from a disaster, force 
majeure event or other business continuity problem including, but not limited to, due to a hurricane, flood, earthquake, terrorist attack, war, 
pandemic, security breach, cyber-attack, insider threats or supplier breach, disclosure or misuse of confidential information, power loss, data 
loss, telecommunications failure or other natural or man-made event; any governmental or other third-party policies or actions to maintain 
the functioning of national or global economies and markets; changes to legal, regulatory and tax environments; increased competition; 
the Group’s ability to generate and grow revenue; risks associated with intellectual property rights, including potential infringement claims 
or challenges to the Group’s proprietary technologies; the Group’s ability to meet its ESG and climate-related financial disclosure goals 
and targets; the Group’s ability to adapt to rapid advances in technology; the Group’s ability to attract and retain customers; reductions or 
changes in customer trends or spending and increased pricing pressure; the Group’s ability to attract and retain talent and wage inflation; 
the Group’s dependence on key personnel and strategic partners; the Group’s ability to realise expected benefits or synergies from 
acquisitions; acquisitions and divestments of Group businesses and assets and the pursuit of new, unexpected strategic opportunities; the 
Group’s ability to integrate acquired business or assets; the extent of any future write-downs or impairment charges on the Group’s assets, 
or restructuring charges incurred as a result of an acquisition or disposition; developments in the Group’s financial condition, earnings and 
distributable funds and other factors that the Board takes into account in determining the level of dividends; the Group’s ability to satisfy 
working capital requirements; and changes in foreign exchange rates.

Keywords Studios plc

Annual Report and Accounts 2023

161

Company information

Directors 
Don Robert 
Bertrand Bodson
Jon Hauck
Rob Kingston 
Georges Fornay
Charlotta Ginman
Marion Sears
Neil Thompson

Secretary 
Andrew Kennedy 

Registered Number 
8548351 

Registered Office 
Fourth Floor,
110 High Holborn,
London WC1V 6JS, UK

Auditors
BDO Registered Auditors 
Block 3, Miesian Plaza, 
50-58 Lower Baggot Street, 
Dublin 2, Ireland

Registrars
Link Group
10th Floor, 
Central Square,
29 Wellington Street, 
Leeds LS1 4DL, UK

Remuneration Consultants 
Deloitte LLP
1 New Street Square,
London EC4A 3HQ, UK

Principal Bankers 
Citibank, N.A., London Branch
Citigroup Centre, Canada Square, 
Canary Wharf,
London E14 5LB, UK

HSBC Continental Europe
38 Avenue Kléber, 
75116 Paris, France

ING Bank N.V., 
Dublin Branch
Block 4, Dundrum Town Centre, 
Sandyford Road, Dundrum, Dublin 16, Ireland 
Amsterdam Branch  
Bijlmerdreef 24,  
1102 CT Amsterdam ZO, The Netherlands

Dublin Branch, Bank of China (Europe) S.A. 
Styne House, Fifth Floor,  
Hatch Street Upper, D02 DY27, Dublin 2, Ireland 

Allied Irish Banks plc., Dublin Branch 
10 Molesworth Street, Dublin 2, Ireland

Northern Bank Ltd trading as Danske Bank  
Donegall Square West, BT1 6JS Belfast, Northern Ireland

The Governor and Company of the Bank of Ireland  
40 Mespil Road, Dublin 4, Ireland

Nominated Adviser and Joint Corporate Broker 
Deutsche Numis 
45 Gresham Street, 
London EC2V 7BF, UK

Joint Corporate Broker 
Barclays Bank plc 
1 Churchill Place, London, E14 5HP, UK 

Financial PR Adviser 
MHP Group 
4th Floor, 60 Great Portland Street,
London W1W 7RT, UK 

Solicitors 
DLA Piper LLP 
160 Aldersgate Street, 
London EC1A 4HT, UK

Keywords Studios plc

Annual Report and Accounts 2023

OverviewGovernanceStrategic ReportFinancial StatementsSupplementary InformationK

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Keywords Studios plc
4th Floor
110 High Holborn
London WC1V 6JS
United Kingdom

www.keywordsstudios.com