Quarterlytics / Consumer Cyclical / Furnishings, Fixtures & Appliances / La-Z-Boy Incorporated / FY2021 Annual Report

La-Z-Boy Incorporated
Annual Report 2021

LZB · NYSE Consumer Cyclical
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Ticker LZB
Exchange NYSE
Sector Consumer Cyclical
Industry Furnishings, Fixtures & Appliances
Employees 10200
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FY2021 Annual Report · La-Z-Boy Incorporated
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2021

A NNUA L   R E POR T

$1,800

$1,700

$1,600

$1,500

$1,400

$1,300

$1,200

Reegan, Bennett, Sonoma, Brentwood & Midtown Chairs  |  La-Z-Boy

FIVE-YEAR SALES AND OPERATING MARGIN
($ IN MILLIONS)

8.9%

8.8%

8.2%

8.2%

7.8%

7.4%

8.2%

7.0%

9.0%

9.5%

8.5%

7.9%

7.5%

6.5%

5.5%

4.5%

3.5%

$1,520

$1,584

$1,745

$1,704

$1,734

FY

2017

2018

2019

2020*

2021*

Sales (in Millions)

GAAP Operating Margin

Non-GAAP Operating Margin**

* Fiscals 2020 and 2021 reflect two months and one month, respectively, of dramatic impact from COVID-19

** See Reconciliation of GAAP to Non-GAAP Financial Measures at the end of the narrative section

Melinda Whittington  
La-Z-Boy President & CEO

SHAREHOLDERS’ 
MEETING* 

Thursday, August 19, 2021 
8:00 AM Eastern 

Westin Detroit 
Metropolitan Airport 

Wright Room 
2501 Worldgateway Place 
Detroit, MI

*Please see 2021 Proxy Statement for details

Alexandria Sofa & Reegan Chair  |  La-Z-Boy

DEAR STAKEHOLDERS:

I  am  honored  to  now  serve  as  the  fourth  President  and  CEO  of  
La-Z-Boy  Incorporated  in  its  94-year  history.  La-Z-Boy  is  an  iconic 
and vibrant American company. We have been providing innovative 
furniture and extraordinary comfort to consumers for nearly a century 
and are excited about the opportunities before us. Our deeply held 
values continue to serve all stakeholders well. They create purpose 
for our company, drive the agility with which we operate, and enable 
us  to  transform  houses  into  homes  while  growing  profitably  and 
serving our communities. At this historic time in our company’s history,  
I would like to thank our former President and CEO, Kurt Darrow, for 
his  leadership  and  strategic  vision,  which  built  La-Z-Boy  into  what  
it is today and established a strong platform for a fantastic future.

The past year has been extremely challenging. The global pandemic 
tested  everyone  in  just  about  every  way,  and  I  am  so  proud  of  the 
La-Z-Boy  team  for  its  unbelievable  perseverance,  dedication  and 
resiliency  —  qualities  that  enabled  us  to  deliver  excellent  results, 
even in the midst of historic challenges. Consolidated sales grew to 
$1.73 billion, our non-GAAP operating profit margin expanded to 9%, 
and  we  generated  $310  million  in  cash  from  operations.  Our  fiscal 
year  began  in  May  2020  as  the  world  was  still  in  the  early  stages 
of  COVID-19.  We  had  just  restarted  our  plants  after  a  month-long 
shutdown  and  retailers  were  slowly  beginning  to  reopen.  As  we 
returned to operations, our highest priority was, and continues to be, 
the health and safety of our employees and customers.

As  consumers  shifted  discretionary  spending  to  their  homes,  our 
supply  chain  team  responded  with  agility  and  creativity  to  service 
what quickly became and remains an unprecedented level of demand 
across all our businesses. Over the past year, we have increased our 
Wholesale manufacturing staff by more than a third to meet demand. 

We  have  added  shifts  at  all  manufacturing  facilities, 
added manufacturing cells at our Cut-and-Sew Center 
in  Mexico,  and  opened  a  new  manufacturing  plant  in 
San Luis Rio Colorado, Mexico, as part of our longer-
term  strategy  to  more  efficiently  service  the  western 
portion of North America. Although we faced multiple 
challenges  throughout  the  year,  including  escalating 
costs,  shortages  of  materials,  freight  delays,  and 
managing  the  training  and  ramp-up  of  an  expanding 
workforce  while  focusing  on  our  employees’  health 
and safety, our team remains nimble and continues to 
increase production each month to better service our 
customers  and  consumers.  Despite  these  increases 
in  capacity,  exceedingly  strong  demand  continues  to 
outpace  production  increases,  resulting  in  extended 
lead times for our products.

Record  demand  earned  across  all  business  units 
reflects  excellent  execution  from  all  retail  and  sales 
teams,  demonstrating  that  we  are  winning  in  this 
environment.  The  La-Z-Boy  brand  continues  to  meet 
the  test  of  time,  with  enduring  attributes  of  comfort 
and  quality.  And,  with  Kristen  Bell  as  our  brand  
ambassador,  we  are  seeing  increased  consideration  
for La-Z-Boy among younger consumers, underscoring 
her  broad  appeal  to  both  our  core  and  target 
consumer.  Our  Retail  division,  made  up  of  the  159  
La-Z-Boy  Furniture  Galleries®  stores  we  own,  has 
become  a  crown  jewel  and  continues  to  deliver 
excellent  performance,  validating  the  benefit  of  our 
integrated  retail  model.  And  our  Joybird  business 

experienced tremendous growth over the year, turned 
profitable  and  is  expected  to  be  the  fastest-growing 
part of our business.

Our primary focus is to service and delight consumers 
at  all  touch  points,  providing  them  with  a  great  end-
to-end experience every time. As part of this, we are 
committed to enhancing our omni-channel presence to 
offer an easy and comprehensive experience to meet 
consumers  wherever  they  want  to  shop  —  whether 
online, in-store, or a combination of both. This extends 
to our direct-to-consumer online retailer Joybird, which 
has  had  great  success  with  its  first  three  brick-and-
mortar locations, demonstrating the appeal of an omni-
channel model across all brands and retail formats. 

The  dynamics  of  the  past  year  have  been  profoundly 
challenging, but also educational. These events affirm 
our  prudent  financial  culture,  which  served  us  well 
during  this  uncertain  period,  and  our  strong  cash 
position  provides  opportunities  for  investment  in  our 
next  chapter  of  growth.  In  the  immediate  term,  we 
are  focused  on  increasing  capacity  and  delivering 
units,  while  also  investing  to  emerge  stronger  in  a 
post-pandemic  environment,  including  investing  in 
technology solutions across the organization, updating 
our La-Z-Boy Furniture Galleries® stores, and expanding 
and updating our manufacturing facilities.

Supporting  our  storied  brands  are  our  people  and 
our communities. We continue to invest in making our 

Eastburn Sleigh Bed  |  Kincaid

Springfield Buffet  |  American Drew

CAPITAL ALLOCATION: 
BUSINESS INVESTMENTS 
AND RETURNS TO 
SHAREHOLDERS
($ IN MILLIONS)

$180

$160

$140

$120

$100

$80

$60

$40

$77

$16

$36

$36

$20

$22

$48

$21

$20

$36

$57

$23

$23

$7

$46

$8

$38

$25

$17

$43

$44

$0

FY

2017

2018

2019

2020

2021

Share Repurchases

Dividends

Capital Expenditures

Cash Used for Acquisitions

Br yant Corner Sectional | Joybird

organization stronger through talent development and 
training.  And,  we  are  doing  important  work  around 
diversity,  inclusion  and  belonging  and  are  proud  to 
have signed the CEO Action for Diversity & InclusionTM 
pledge  to  rally  the  business  community  to  advance 
diversity  and  inclusion  in  the  workplace.  As  part  of  
this,  we  have  begun  to  implement  initiatives  to  
encourage  dialogue  and  understanding  between 
our  employees.  On  the  environmental  front,  with 
our 
to  environmental 
stewardship,  this  year  we  entered  into  a  10-year 
resource-backed  virtual  power  purchase  agreement 
(VPPA)  which  is  expected  to  cover  more  than  90% 
of  the  company’s  Scope  2  emissions  in  the  U.S.  and 
reduce  our  overall  Scope  1  and  Scope  2  carbon 
footprint  by  approximately  45%  while  supporting  the 
production of renewable wind energy.

longstanding  commitment 

financial  position,  and  changes 

We  are  leveraging  this  unprecedented  time  in  history,  
in 
our  strong 
leadership to pause and reflect. We are evaluating our 
strengths,  identifying  opportunities  for  improvement, 
future  direction  to  ensure 
and  determining  our 
the  company  is  on  an  unmistakable  trajectory  for  
long-term profitable growth. 

I  thank  our  board  of  directors  and  all  stakeholders 
for  their  support  this  past  year  and  look  forward 
to  a 
future  of  continued  growth  and 
shared  prosperity.  Indeed,  it  is  a  great  time  to  be  at  
La-Z-Boy Incorporated.

fantastic 

Melinda D. Whittington 
President and CEO

Kur t L. Darrow
Chairman of the Board

TO OUR STAKEHOLDERS:

Not  many  companies  in  America,  and  particularly  in 
the  home  furnishings  industry,  have  the  privilege  of 
closing in on a major milestone…100 years in business. 

Having  spent  42  years  with  this  great  company, 
I  understand  it  takes  innovative  and  high-quality 
products,  listening  to  consumers,  dedicated  people, 
a  distinct  competitive  advantage,  strong  dealer 
partners  and  giving  back  to  our  communities  to 
stand  the  test  of  time.  All  of  these  have  contributed  
to  making  La-Z-Boy  one  of  the  best-known  brands  in 
the furniture industry.

In  April,  I  retired  from  my  role  as  President  and  CEO 
of La-Z-Boy Incorporated. It has been an extraordinary 
honor  to  serve  the  company  in  many  capacities, 
including  as  its  leader  for  the  past  17  years.  It  truly 
became  my  life’s  work,  and  it  was  a  privilege  to 
the  amazing  people  associated  with  
work  with 
this great company.

Throughout  my  time  with  the  company,  I  had  the 
opportunity  to  be  part  of  La-Z-Boy’s  evolution  from  a 
manufacturer  of  a  single  product,  the  iconic  recliner, 
to  become  the  second-largest  provider  of  residential 
furniture  in  the  U.S.,  with  a  growing  and  vibrant  

Bennett duo ® Sofa  |  La-Z-Boy

La-Z-Boy Furniture Galleries® retail network, which was 
recently  ranked  as  the  12th  largest  furniture  retailer 
in  the  United  States.  I  have  also  been  proud  of  the 
company’s  ability  to  evolve  and  thrive  in  the  dynamic 
home furnishings industry, particularly in the early 2000s 
when the industry experienced a sea change with much 
of upholstery manufacturing moving offshore. 

At that pivotal time, La-Z-Boy turned its North American 
manufacturing  footprint  into  an  asset,  differentiating 
itself competitively within the industry and implemented 
a  strategy  of  mass  customization  with  a  speed-to-
market  advantage  fueled  by  the  transformation  of  our 
global  supply  chain.  At  the  same  time,  we  developed 
our integrated retail strategy, leading to our company-
owned stores being a key contributor to our growth and 
profitability in recent years. Additionally, the strength of 
our  brand  and  conservative  financial  posture  brought 
us  through  the  Great  Recession  and,  most  recently, 
these  attributes  helped  move  us  through  uncharted 
territory  resulting  from  the  global  pandemic.  And, 
with  the  acquisition  of  Joybird  and  enhancements  to  
La-Z-Boy.com, we are well on our way to solidifying an 
omni-channel offering that resonates with consumers. 
Our work across the enterprise continues to strengthen 
our  position  in  the  marketplace,  with  each  strategic 

move  a  testament  to  the  power  of  La-Z-Boy  and  its 
ability to be nimble and adapt. 

I am perhaps most proud of the legacy I leave through 
our  leaders  who  will  take  La-Z-Boy  on  the  next 
phase  of  the  journey.  Through  thoughtful  succession 
planning, we have developed a great leadership team, 
headed  by  our  outstanding  new  President  and  CEO,  
Melinda  Whittington.  I  am  confident  this  team  is  well 
equipped  to  handle  the  challenges  and  leverage  the 
opportunities  that  lie  ahead.  The  future  for  La-Z-Boy  
is  very  bright,  our  amazing  product  offerings  are 

attracting  new  customers  every  day  and  we  have  
a very capable and committed team with the financial 
wherewithal  to  seize  opportunities  to  continue  to  
grow and prosper.

No  one  can  predict  what  the  future  may  hold  but,  if 
history  teaches  us  anything,  La-Z-Boy  will  be  up  to  
the challenge. 

Kurt L. Darrow 
Chairman of the Board

OUR NEW CFO

We  congratulate  Robert  (“Bob”)  Lucian  on  his  appointment  as 
CFO.  Bob  joined  La-Z-Boy  as  VP,  Finance  in  2019  and  brought 
meaningful improvement to the organization’s finance processes 
and  business  decision-making.  With  more  than  three  decades 
of experience, he brings strong financial expertise and  business 
acumen to his new role.

Rober t Lucian
La-Z-Boy CFO

Ella Sofa, Ella Chair, Winnie Accent Chair & Synthesis Tables  |  England

RECONCILIATION OF GAAP TO NON-GAAP  
FINANCIAL MEASURES

(Unaudited, $ amounts in thousands)

Fiscal 2017 % of
Sales

Fiscal 2018 % of
Sales

Fiscal 2019 % of
Sales

Fiscal 2020 % of
Sales

Fiscal 2021 % of
Sales

GAAP Operating Income

$133,342

8.8%

$129,369

8.2%

$129,674

7.4%

$118,762

7.0%

$136,736

7.9%

Restructuring Charges

Purchase Accounting Charges 
(Gains)

Business Realignment Charges

Supply Chain Optimization 
Initiative (Gain on Sale)
and Charges

Goodwill Impairment

441

1,766 

-

-

-

-

923

-

-

-

-

6,917

-

-

-

-

-

(2,122)

16,024

-

3,833

(4,359)

26,862

-

-

Non-GAAP Operating Income

$135,549 8.9%

$130,292 8.2%

$136,591

7.8%

$139,143 8.2%

$156,593 9.0%

NON-GAAP FINANCIAL MEASURES

In  addition  to  the  financial  measures  prepared  in  accordance  with 

Management  believes  that  presenting  certain  Non-GAAP  financial  

accounting principles generally accepted in the United States (“GAAP”), 

measures  excluding  goodwill 

impairment,  purchase  accounting, 

this  presentation  also 

includes  Non-GAAP 

financial  measures. 

restructuring charges, charges for our supply chain optimization initiative, 

Management uses these Non-GAAP financial measures when assessing 

and charges for our business realignment will help investors understand 

our  ongoing  performance.  The  Non-GAAP  measures  may  exclude 

the  long-term  profitability  trends  of  our  business  and  compare  our 

a  goodwill  impairment  charge,  purchase  accounting,  restructuring 

profitability  to  prior  and  future  periods.  Management  uses  these  

charges, charges for our supply chain optimization initiative, and charges 

Non-GAAP measures to assess the company’s operating performance, 

for our business realignment. These Non-GAAP financial measures are 

and  excludes  goodwill  impairment,  purchase  accounting,  restructuring 

not  meant  to  be  considered  a  substitute  for  La-Z-Boy  Incorporated’s 

charges,  charges  for  our  supply  chain  optimization  initiative,  and 

results prepared in accordance with GAAP, and may not be comparable 

charges for our business realignment because the amount and timing of 

to similarly titled measures reported by other companies. Reconciliations 

such charges are significantly impacted by the timing, size, number and 

of such Non-GAAP financial measures to the most directly comparable 

nature of the acquisitions and restructuring actions consummated, and 

GAAP financial measures are set forth in the table above.

the operations being moved or closed. 

Ridgeview Table Collection  |  Hammar y

   
 
   
   
   
   
   
   
   
   
   
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K 

(Mark One)
☒

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended April 24, 2021 
OR

☐

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                                    to 

COMMISSION FILE NUMBER 1-9656 

LA-Z-BOY INCORPORATED
(Exact name of registrant as specified in its charter)

Michigan
(State or other jurisdiction of incorporation or organization)

38-0751137
(I.R.S. Employer Identification No.)

One La-Z-Boy Drive, Monroe, Michigan
(Address of principal executive offices)

48162-5138
(Zip Code)

Registrant's telephone number, including area code: (734) 242-1444 

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Common Stock, $1.00 par value

Trading Symbol(s)

Name of each exchange on which registered

LZB

New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒    No ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section15(d) of the Exchange Act. Yes ☐    No ☒

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the 
preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 
90 days. Yes ☒    No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T 
(§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒    No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth 
company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the 
Exchange Act.

Large accelerated filer

☒

Accelerated filer

☐

Non-accelerated filer

☐ Smaller reporting company ☐ Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised 
financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial 
reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.     ☒ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐    No ☒

Based on the closing sales price as reported on the New York Stock Exchange on October 24, 2020, the aggregate market value of the registrant's common stock held by 
non-affiliates of the registrant on that date was approximately $1,647 million.

The number of shares of common stock, $1.00 par value, of the registrant outstanding as of June 8, 2021 was 45,212,041.

DOCUMENTS INCORPORATED BY REFERENCE:

(1)

Portions of the registrant's definitive proxy statement to be filed with the Securities and Exchange Commission pursuant to Regulation 14A for its 2021 Annual
Meeting of Shareholders are incorporated by reference into Part III of this Form 10-K.

LA-Z-BOY INCORPORATED
ANNUAL REPORT ON FORM 10-K FOR FISCAL 2021 

TABLE OF CONTENTS

Page
Number(s)

3

4

12

19

19

20

20

20

21

22

22

35

36

74

74

74

75

75

75

75

75

76

77

Cautionary Note Regarding Forward-Looking Statements

PART I

Item 1. Business
Item 1A Risk Factors
Item 1B Unresolved Staff Comments
Item 2.
Properties
Item 3. Legal Proceedings
Item 4. Mine Safety Disclosures
Information About Our Executive Officers

Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities

PART II

Selected Financial Data

Item 6.
Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Item 7A Quantitative and Qualitative Disclosures About Market Risk
Item 8.
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Item 9A Controls and Procedures
Item 9B Other Information

Financial Statements and Supplementary Data

PART III

Item 10. Directors, Executive Officers, and Corporate Governance
Item 11. Executive Compensation
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Item 13. Certain Relationships and Related Transactions, and Director Independence
Item 14. Principal Accounting Fees and Services

Item 15. Exhibits, Financial Statement Schedules
Item 16. Form 10-K Summary

PART IV

Note: The responses to Items 10 through 14 of Part III will be included in the Company's definitive proxy statement to be filed 
with the Securities and Exchange Commission pursuant to Regulation 14A for the 2021 Annual Meeting of Shareholders. The 
required information is incorporated into this Form 10-K by reference to that document and is not repeated herein.

2

Cautionary Note Regarding Forward-Looking Statements

In this Annual Report on Form 10-K ("Annual Report"), La-Z-Boy Incorporated and its subsidiaries (individually and 
collectively, "we," "our," "us," "La-Z-Boy" or the "Company") make "forward-looking" statements within the meaning of the 
Private Securities Litigation Reform Act of 1995. Generally, forward-looking statements include information concerning 
expectations, projections or trends relating to our results of operations, financial results, financial condition, strategic initiatives 
and plans, expenses, dividends, share repurchases, liquidity, use of cash and cash requirements, borrowing capacity, 
investments, future economic performance, business and industry and the effect of the novel coronavirus ("COVID-19") 
pandemic on our business operations and financial results.

Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-
looking statements may include words such as "anticipates," "believes," "continues," "estimates," "expects," "feels," "forecasts," 
"hopes," "intends," "plans," "projects," "likely," "seeks," "short-term," "non-recurring," "one-time," "outlook," "target," 
"unusual," or words of similar meaning, or future or conditional verbs, such as "will," "should," "could," or "may." A forward-
looking statement is neither a prediction nor a guarantee of future events or circumstances, and those future events or 
circumstances may not occur. You should not place undue reliance on forward-looking statements, which speak to our views 
only as of the date of this Annual Report. These forward-looking statements are all based on currently available operating, 
financial, and competitive information and are subject to various risks and uncertainties, many of which are unforeseeable and 
beyond our control, such as the continuing and developing impact of, and uncertainty caused by, the COVID-19 pandemic. 
Additional risks and uncertainties that we do not presently know about or that we currently consider to be immaterial may also 
affect our business operations and financial performance.

Our actual future results and trends may differ materially from those we anticipate depending on a variety of factors, including, 
but not limited to, the risks and uncertainties discussed in this Annual Report under Item 1A, "Risk Factors" and Item 7, 
"Management’s Discussion and Analysis of Financial Condition and Results of Operations". Given these risks and 
uncertainties, you should not rely on forward-looking statements as a prediction of actual results. Any or all of the forward-
looking statements contained in this Annual Report or any other public statement made by us, including by our management, 
may turn out to be incorrect. We are including this cautionary note to make applicable and take advantage of the safe harbor 
provisions of the Private Securities Litigation Reform Act of 1995 for forward-looking statements. We undertake no obligation 
to update or revise any forward-looking statements, whether as a result of new information, future events or for any other 
reason.

3

PART I

ITEM 1. 

BUSINESS.

Edward M. Knabusch and Edwin J. Shoemaker started Floral City Furniture in 1927, and in 1928 the newly formed company 
introduced its first recliner. In 1941, we were incorporated in the state of Michigan as La-Z-Boy Chair Company, and in 1996 
we changed our name to La-Z-Boy Incorporated. Today, our La-Z-Boy brand is one of the most recognized brands in the 
furniture industry.

We are the leading global producer of reclining chairs and the second largest manufacturer/distributor of residential furniture in 
the United States. The La-Z-Boy Furniture Galleries® stores retail network is the third largest retailer of single-branded 
furniture in the United States. We manufacture, market, import, export, distribute and retail upholstery furniture products under 
the La-Z-Boy®, England, Kincaid®, and Joybird® tradenames. In addition, we import, distribute and retail accessories and 
casegoods (wood) furniture products under the Kincaid®, American Drew®, Hammary®, and Joybird® tradenames. 

As of April 24, 2021, we operated five major manufacturing locations and seven regional distribution centers in the United 
States and three facilities in Mexico to support our speed-to-market and customization strategy. We also operate a logistics 
company that distributes a portion of our products in the United States. We operate a wholesale sales office that is responsible 
for distribution of our product in the United Kingdom and Ireland. We operate a global trading company in Hong Kong which 
helps us manage our Asian supply chain by establishing and maintaining relationships with our Asian suppliers, as well as 
identifying efficiencies and savings opportunities. We participate in two consolidated joint ventures in Thailand that support our 
international businesses: one that operates a manufacturing facility and another that operates a wholesale sales office. We also 
have contracts with several suppliers in Asia to produce products that support our pure import model for casegoods.

We sell our products through multiple channels: to furniture retailers or distributors in the United States, Canada, and 
approximately 65 other countries, including the United Kingdom, China, Australia, South Korea and New Zealand; directly to 
consumers through retail stores that we own and operate; and through our websites, www.la-z-boy.com and www.joybird.com. 
The centerpiece of our retail distribution strategy is our network of 354 La-Z-Boy Furniture Galleries® stores and 561 La-Z-Boy 
Comfort Studio® locations, each dedicated to marketing our La-Z-Boy branded products. We consider this dedicated space to be 
"proprietary." We own 159 of the La-Z-Boy Furniture Galleries® stores. The remainder of the La-Z-Boy Furniture Galleries® 
stores, as well as all 561 La-Z-Boy Comfort Studio® locations, are independently owned and operated. La-Z-Boy Furniture 
Galleries® stores help consumers furnish their homes by combining the style, comfort, and quality of La-Z-Boy furniture with 
our available design services. La-Z-Boy Comfort Studio® locations are defined spaces within larger independent retailers that 
are dedicated to displaying and selling La-Z-Boy branded products. In total, we have approximately 7.9 million square feet of 
proprietary floor space dedicated to selling La-Z-Boy branded products in North America. We also have approximately 3.0 
million square feet of floor space outside of the United States and Canada dedicated to selling La-Z-Boy branded products. Our 
other brands, England, American Drew, Hammary, and Kincaid enjoy distribution through many of the same outlets, with 
slightly over half of Hammary’s sales originating through the La-Z-Boy Furniture Galleries® store network. Kincaid and 
England have their own dedicated proprietary in-store programs with 625 outlets and approximately 1.9 million square feet of 
proprietary floor space. In total, our proprietary floor space includes approximately 12.8 million square feet worldwide. Joybird 
sells product primarily online and has a limited amount of proprietary retail showroom floor space it uses to develop its brand.

Our goal is to deliver value to our shareholders over the long term through executing our strategic initiatives. The foundation of 
our strategic initiatives is driving profitable sales growth in all areas of our business.

Principal Products and Industry Segments

Our reportable operating segments include the Wholesale segment and the Retail segment. Effective in the first quarter of fiscal 
2021, in order to better align with the manner in which we view and manage the business, coupled with economic and customer 
channel similarities, we revised our reportable operating segments by aggregating the former Upholstery segment with the 
former Casegoods segment to form the newly combined Wholesale segment. The change in our reportable operating segments 
reflects how the Company evaluates financial information used to make operating decisions. There were no changes to our 
Retail operating segment or Corporate & Other as part of this revision.

• Wholesale Segment. Our Wholesale segment consists primarily of three operating segments: La-Z-Boy, our largest
operating segment, our England subsidiary, and our casegoods operating segment that sells furniture under three
brands: American Drew®, Hammary®, and Kincaid®. The Wholesale segment also includes our international wholesale
businesses. We aggregate these operating segments into one reportable segment because they are economically similar

4

and meet the other aggregation criteria for determining reportable segments. Our Wholesale segment manufactures and 
imports upholstered furniture, such as recliners and motion furniture, sofas, loveseats, chairs, sectionals, modulars, 
ottomans and sleeper sofas and imports casegoods (wood) furniture, such as occasional pieces, bedroom sets, dining 
room sets and entertainment centers. The Wholesale segment sells directly to La-Z-Boy Furniture Galleries® stores, 
operators of La-Z-Boy Comfort Studio® locations, England Custom Comfort Center locations, major dealers, and a 
wide cross-section of other independent retailers.

•

•

Retail Segment. Our Retail segment consists of one operating segment comprising our 159 company-owned La-Z-Boy
Furniture Galleries® stores. The Retail segment primarily sells upholstered furniture, in addition to some casegoods
and other accessories, to the end consumer through these stores.

Corporate & Other. Corporate & Other includes the shared costs for corporate functions, including human resources,
information technology, finance and legal, in addition to revenue generated through royalty agreements with
companies licensed to use the La-Z-Boy® brand name on various products. We consider our corporate functions to be
other business activities and have aggregated them with our other insignificant operating segments, including our
global trading company in Hong Kong, and Joybird, an e-commerce retailer. Joybird manufactures and sells
upholstered furniture such as sofas, loveseats, chairs, ottomans, sleeper sofas and beds, and also imports and sells
casegoods (wood) furniture, such as occasional tables and other accessories. Joybird sells to end consumers primarily
online through its website, www.joybird.com. None of the operating segments included in Corporate & Other meet the
requirements of reportable segments at this time.

We have provided additional detailed information regarding our segments and their products in Note 17, Segment Information, 
to our consolidated financial statements and our "Management's Discussion and Analysis" section, both of which are included 
in this report.

COVID-19 Impact

On March 11, 2020, the World Health Organization declared the outbreak of COVID-19 to be a global pandemic. This 
declaration, along with the continued spread of the disease, prompted federal, state, and local governments throughout the 
world, including the United States, to implement swift measures in an effort to combat the spread of the virus through social 
distancing. Such measures included temporary quarantines, shelter-in-place orders and directives, restrictions on travel, and 
forced closures of non-essential businesses, which included many sectors within retail commerce. 

In response to the COVID-19 pandemic, we implemented, and continue to monitor, various safety measures to ensure the well-
being of our employees and their families, customers and the communities in which we operate. Beginning at the end of fiscal 
2020, we also took the following actions to conserve cash in the near term:

Fourth quarter of fiscal 2020

•
•
•

•

In accordance with government regulations, temporarily closed all manufacturing and retail operations
Furloughed approximately 70% of our workforce
Implemented a temporary 50% salary reduction for our executive team and 25% salary reduction for the rest of our
salaried workforce along with the temporary suspension of our 401(k) match and cash compensation for the board of
directors
Temporarily eliminated our June quarterly dividend and suspended our share repurchase program

First quarter of fiscal 2021

•

•

•

Announced our business realignment plan which included the reduction of our global workforce by about 10% across
our manufacturing, retail, and corporate locations, including the closure of our Newton, Mississippi upholstery
manufacturing facility
Re-opened all of our other manufacturing facilities, retail stores, and corporate headquarters along with the
implementation of best-practice health and safety protocols
The majority of our furloughed employees returned to work, temporary salary reductions ended and full base salaries
were reinstated for all employees other than the named executive officers

5

Second quarter of fiscal 2021

•
•
•

Temporary salary reduction for the named executive officers ended and full base salaries were reinstated
Reinstated 401(k) match for employees and cash compensation for the board of directors
The board of directors elected to reinstate a regular quarterly dividend to shareholders of $0.07 per share, 50% of the
dividend amount paid quarterly prior to the Company's suspension of dividends. This dividend was paid on September
15, 2020, to shareholders of record as of September 3, 2020.

Third quarter of fiscal 2021

•

•

On November 17, 2020, the board of directors declared a quarterly dividend to shareholders of $0.14 per share. This
returned the quarterly dividend to the full amount paid quarterly prior to the Company's suspension of dividends. The
dividend was paid on December 15, 2020, to shareholders of record as of December 2, 2020.
Resumed share repurchases under our previous share repurchase authorization

Fourth quarter of fiscal 2021

•

•

On February 16, 2021, the board of directors declared a quarterly dividend to shareholders of $0.15 per share, an
increase of $0.01 per share, or 7%. The dividend was paid on March 15, 2021, to shareholders of record as of March 4,
2021.
Under our reinstated share repurchase authorization, during the fourth quarter of fiscal 2021 we repurchased 1.1
million shares for a total of $43.3 million

Additionally, on March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was signed into 
law. The CARES Act, among other things, includes provisions providing for refundable payroll tax credits, deferment of 
employer social security payments, lengthening net operating loss carryback periods, alternative minimum tax credit refunds, 
modifications to the net interest deduction limitations and technical corrections to tax depreciation methods for qualified 
improvement property. In the third quarter of fiscal 2021, the Company determined amounts that it is eligible to claim for 
employee retention payroll tax credits and recognized $5.2 million in non-operating income for wages and healthcare costs paid 
to employees during suspension of operations due to government orders which qualify under the provisions of the CARES Act. 
The Company continues to evaluate the impact that the CARES Act and other COVID-19-related legislation may have on its 
results of operations, financial condition and/or financial statement disclosures.

We continue to actively manage the impact of the COVID-19 crisis and uncertainty remains regarding the impact COVID-19 
will have on our financial operations in the near and long term. We also continue to actively manage our global supply chain 
and manufacturing operations, which have been adversely impacted with respect to availability and pricing based on 
uncontrollable factors as well as COVID-19-related constraints on our manufacturing capacity as we continue to prioritize the 
health and safety of our employees. The need for, or timing of, any future actions in response to COVID-19 is largely 
dependent on the mitigation of the spread of the virus and any new variants along with the adoption and effectiveness of 
vaccines, status of government orders, directives and guidelines, recovery of the business environment, global supply chain 
conditions, economic conditions, and consumer demand for our products, all of which are highly uncertain. 

Raw Materials and Parts

The principal raw materials and parts used for manufacturing are purchased cover (primarily fabrics and leather), polyester 
batting and polyurethane foam for cushioning and padding, lumber and plywood for frames, steel for motion mechanisms, 
electrical components for power units and various other metal components for fabrication of product. We purchase about 40% 
of our polyurethane foam from one supplier, which has several facilities across the United States that deliver to our plants. We 
purchase cover from a variety of sources, but we rely on a limited number of major suppliers. We purchase approximately two-
thirds of our cover in a raw state (fabric rolls or leather hides) and cut and sew it into cover in our cut and sew facility in 
Mexico. We purchase the remainder in covers that have already been cut and sewn to our specifications by third-party offshore 
suppliers. We buy cut-and-sewn leather and fabric products from six primary suppliers. Of the products that we import, three 
suppliers that operate in China and one in Vietnam manufacture over 95% of the leather cut-and-sewn sets, and three suppliers 
that also operate in China manufacture approximately 90% of the fabric products. One of the six primary suppliers 
manufactures both leather cut-and-sewn sets and fabric products. We use these suppliers primarily for their product design 
capabilities, to leverage our buying power, and to control quality and product flow, in addition to their ability to handle the 
volume of product we require to operate our business. If any of these suppliers experience financial or other difficulties, we 
could experience temporary disruptions in our manufacturing process until we obtain alternate suppliers.

6

We manage our Asian supply chain through our global trading company in Hong Kong, which works to identify efficiencies 
and savings opportunities, while verifying La-Z-Boy quality standards are being adhered to and managing the relationships with 
our Asian suppliers. 

During fiscal 2021, the prices of materials we use in our upholstery manufacturing process increased driven by supply chain 
challenges due to COVID-19, higher demand for raw materials in manufacturing sectors and the home furnishings industry due 
to an economic sector rotation, and inflationary cost pressure. In addition, COVID-19 and weather-related disruptions led to 
temporary shortages of polyurethane foam in the second and third quarters of fiscal 2021. As we begin fiscal 2022, we expect 
raw material prices to remain at historically high levels in many categories due to price inflation in our core materials and 
global supply chain complexities. COVID-19 related issues will continue to introduce uncertainty into many markets, especially 
with respect to freight, tariffs and labor availability. To the extent that we experience incremental costs in any of these areas, we 
may increase our selling prices or assess material surcharges to offset the impact. However, increases in selling prices, or 
surcharges, may not fully mitigate the impact of raw material cost increases which would adversely impact operating profits. 
Further, given our current backlog, we would anticipate delays in the realization of pricing actions due to the timing difference 
between written orders and the recognition of revenue upon delivery. 

Finished Goods Imports

Imported finished goods represented 7% of our consolidated sales in both fiscal 2021 and 2020. We import all of the casegoods 
(wood) furniture that we sell primarily to remain competitive for these products. In fiscal 2021, we purchased 64% of this 
imported product from three suppliers based in Asia. We use these suppliers primarily to leverage our buying power, to control 
quality and product flow, and because their capabilities align with our product design needs. In addition, these suppliers have 
the ability to handle the volume of product we require. If any of these suppliers experience financial or other difficulties, 
including sustained negative effects of the COVID-19 pandemic or supply chain challenges, we could experience disruptions in 
our product flow until we obtain alternate suppliers, which could be lengthy due to the longer lead time required for sourced 
wood furniture from Asian manufacturers. 

The prices we paid for these imported products, including associated transportation costs, increased in fiscal 2021 compared 
with fiscal 2020, primarily due to constrained supply resulting from increased demand across the industry due to an economic 
sector rotation to home furnishings. Additionally, shipping container availability was constrained throughout fiscal 2021, 
resulting from an imbalance in container supply driven by COVID-19 disruptions and increased demand. As we expect 
continued higher demand for home furnishings and shipping capacity, in fiscal 2022, we anticipate overall product costs and 
freight costs associated with our finished goods imports to increase.

Seasonal Business

We believe that the demand for furniture generally reflects sensitivity to overall economic conditions, including consumer 
confidence, housing market conditions and unemployment rates. For our wholesale businesses, the fourth quarter is historically 
the seasonally highest-volume sales quarter. For our retail and e-commerce businesses, which includes our company-owned 
retail stores and Joybird, the third quarter is typically the seasonally highest-volume sales quarter.

In a typical year, we schedule production to maintain consistent manufacturing activity throughout the year whenever possible. 
During the summer months, the furniture industry typically experiences weaker demand, and as such we typically shut down 
our domestic plants for one week each fiscal year to perform routine maintenance on our equipment. Accordingly, for our 
wholesale business, the first quarter is usually the Company's weakest in terms of sales and earnings. Also driven by the 
seasonal slowdown in the summer, our retail business typically experiences its lowest sales in the first quarter.

During fiscal 2021, however, our sales volume and production schedule did not follow typical trends due to the impact of 
COVID-19. Beginning in the fourth quarter of fiscal 2020, COVID-19 drove retail store and manufacturing closures, supply 
chain disruption and economic uncertainty leading to a significant decline in sales which continued in the first quarter of fiscal 
2021. After our retail locations and manufacturing facilities reopened by the end of the first quarter of fiscal 2021, we have 
continued to see an increase in demand, partly driven by an economic sector rotation in which discretionary spend shifted to 
consumers' homes. In response, we took several actions to increase our production capacity throughout the year. As a result, 
during fiscal 2021, we experienced our largest sales volume during the fourth quarter in both our wholesale and retail 
businesses. Additionally, in fiscal 2022 we do not anticipate typical seasonal trends due to our record backlog as of the end of 
fiscal 2021. This impact is not reflective of any long term seasonal trends in the furniture industry and is not an indicator that 
seasonal trends are changing for our wholesale or retail businesses. 

7

Economic Cycle and Purchasing Cycle

Our sales are impacted by the overall growth of the furniture industry, which is primarily influenced by consumer discretionary 
spending and existing and new housing activity. In addition, consumer confidence, employment rates, international trade 
policies, and other factors could affect demand. During fiscal 2021, the furniture industry was significantly impacted by 
COVID-19. Starting in the second quarter of fiscal 2021, we experienced heightened demand, as more discretionary spend was 
allocated to the home furnishings industry. However, we are unable to predict how long this demand will last or to what extent 
the COVID-19 pandemic may impact the economic and purchasing cycle for our products in the short and long term. 

Upholstered furniture has a shorter life cycle than casegoods furniture because upholstered furniture is typically more fashion 
and design-oriented and is often purchased one or two pieces at a time. Purchases and demand for consumer goods, including 
upholstered furniture, fluctuate based on consumer confidence. Casegoods products, in contrast, are longer-lived and frequently 
purchased in groupings or "suites," resulting in a much larger cost to the consumer. As a result, casegoods sales are more 
sensitive to economic conditions, including growth or a slowdown in the housing market, whereas upholstered furniture 
normally exhibits a less volatile sales pattern over an economic cycle. 

Practices Regarding Working Capital Items

The following describes our significant practices regarding working capital items.

Inventory: For our upholstery business within our Wholesale segment, we maintain raw materials and work-in-process 
inventory at our manufacturing locations. Finished goods inventory is maintained at our seven regional distribution centers as 
well as our manufacturing locations. Our regional distribution centers allow us to streamline the warehousing and distribution 
processes for our La-Z-Boy Furniture Galleries® store network, including both company-owned stores and independently-
owned stores. Our regional distribution centers also allow us to reduce the number of individual warehouses needed to supply 
our retail outlets and help us reduce inventory levels at our manufacturing and retail locations.

For our casegoods business within our Wholesale segment, we import wood furniture from Asian vendors, resulting in long 
lead times on these products. To address these long lead times and meet our customers' delivery requirements, we maintain 
higher levels of finished goods inventory in our domestic warehouses, as a percentage of sales, of our casegoods products than 
our upholstery products.

Our company-owned La-Z-Boy Furniture Galleries® stores have finished goods inventory at the stores for display purposes.

Our Joybird business maintains raw materials and work-in-process inventory at its manufacturing location. Joybird finished 
goods inventory is maintained at our regional distribution centers, at its manufacturing location or in-transit to the end 
consumer.

Our inventory increased $44.5 million as of year end fiscal 2021 compared with year end fiscal 2020 primarily to support 
increased sales demand coupled with declines at the end of fiscal 2020 due to a slowdown in our supply chain related to 
decreased sales volume and the temporary closure of our manufacturing facilities, all due to the impact of COVID-19. We 
actively manage our inventory levels on an ongoing basis to ensure they are appropriate relative to our sales volume, while 
maintaining our focus on service to our customers.

Accounts Receivable: Our accounts receivable increased $40.0 million as of year end fiscal 2021 compared with year end fiscal 
2020. The increase in accounts receivable was primarily due to fourth quarter sales in fiscal 2021 being higher compared with 
the same period a year ago driven by increased demand throughout the year, combined with the adverse impact that COVID-19 
had in the prior year. Additionally, our allowance for receivable credit losses was lower at the end of fiscal 2021 compared with 
the end of fiscal 2020 reflecting normalized collection trends in the second half of the year, positive retailer economics, and 
strong consumer demand. We monitor our customers' accounts and limit our credit exposure to certain independent dealers and 
strive to decrease our days' sales outstanding where possible. Our days' sales outstanding is a measure of the time needed to 
collect outstanding accounts receivable once we have completed a sale and was approximately 30 days or less in both fiscal 
2021 and fiscal 2020.

Accounts Payable: Our accounts payable increased $38.6 million as of year end fiscal 2021 compared with year end fiscal 
2020, primarily due to higher inventory purchases as we continue to scale production to meet increased demand. Additionally, 
accounts payable was lower at the end of the prior year as we decreased nonessential purchases in response to lower sales 
volume due to COVID-19.

8

Customer Deposits: We collect a deposit from our customers at the time a customer order is placed in one of our company-
owned retail stores or through our websites, www.la-z-boy.com and www.joybird.com. Customer deposits increased $140.0 
million as of fiscal year end 2021 compared with year end fiscal 2020, primarily due to higher written Retail and Joybird sales 
volume throughout the year.

Customers

Our wholesale customers are furniture retailers. While primarily located throughout the United States and Canada, we also have 
customers located in various other countries, including the United Kingdom, China, Australia, South Korea and New Zealand. 
Sales in our Wholesale segment are primarily to third-party furniture retailers, but we also sell directly to end consumers 
through our company-owned La-Z-Boy Furniture Galleries® stores that make up our Retail segment and through our websites, 
www.la-z-boy.com and www.joybird.com.

We have formal agreements with many furniture retailers for them to display and merchandise products from one or more of 
our operating units and sell them to consumers in dedicated retail space, either in stand-alone stores or dedicated proprietary 
galleries or studios within their stores. We consider this dedicated space to be "proprietary." For our Wholesale segment, our 
fiscal 2021 customer mix based on sales was approximately 60% proprietary, 12% major dealers, such as Slumberland 
Furniture, Nebraska Furniture Mart, and Homemakers Furniture, and 28% other independent retailers. 

The success of our product distribution model relies heavily on having retail floor space that is dedicated to displaying and 
marketing our products. The 354-store La-Z-Boy Furniture Galleries® network is central to this approach. In addition, we sell 
product through proprietary space within other retail furniture stores, primarily La-Z-Boy Comfort Studio® locations, England 
Custom Comfort Center locations, Kincaid Shoppes, and other international locations. Additionally, our Joybird business, 
which sells product primarily online to end consumers through its website, www.joybird.com, also has a limited amount of 
proprietary retail floor space that it uses as a showroom to develop its brand.

Maintaining, updating, and, when appropriate, expanding our proprietary distribution network is a key part of our overall sales 
and marketing strategy. We intend, over the long-term, to not only increase the number of stores in the network but also to 
continue to improve their quality, including upgrading old-format stores to our new concept design through remodels and 
relocations. We continue to maintain and update our current stores to improve the quality of the network. The La-Z-Boy 
Furniture Galleries® store network plans to open, relocate or remodel 25 to 30 stores during fiscal 2022, all of which will 
feature our latest store designs.

We select independent dealers for our proprietary La-Z-Boy Furniture Galleries® store network based on factors such as their 
management and financial qualifications and the potential for distribution in specific geographical areas. This proprietary 
distribution benefits La-Z-Boy, our dealers and our consumers. It enables La-Z-Boy to concentrate our marketing with sales 
personnel dedicated to our entire product line, and only that line and approved accessories. It also allows dealers that join this 
proprietary group to take advantage of best practices, with which other proprietary dealers have succeeded, and we facilitate 
forums for these dealers to share them. These La-Z-Boy Furniture Galleries® stores provide our consumers a full-service 
shopping experience with a large variety of products, knowledgeable sales associates, and design service consultants.

Orders and Backlog

We typically build upholstery units based on specific dealer orders, either for dealer stock or to fill consumers' custom orders. 
We import casegoods product primarily to fill our internal orders, rather than customer or consumer orders, resulting in higher 
finished goods inventory on hand as a percentage of sales. We define backlog as any written order that has not yet been 
delivered, whether to an independent furniture retailer, an independently-owned La-Z-Boy Furniture Galleries® store or the end 
consumer, excluding stock replenishment orders not associated with a specific end consumer. 

Historically, the size of our backlog at a given time varies and may not be indicative of our future sales, and therefore, we do 
not rely entirely on backlogs to predict future sales. During fiscal 2021, we have experienced unprecedented demand driving an 
increase in written orders which has outpaced our production capacity. Further, the pace at which we were able to increase our 
production capacity was hampered during fiscal year 2021, due to COVID-19-related production challenges, including 
mandated manufacturing shutdowns, plant absenteeism, material shortages, and shipping delays. As a result, our wholesale 
backlog was at a record level as of April 24, 2021 at $616.7 million, compared with $37.6 million as of April 25, 2020. 

9

Competitive Conditions

We are the second largest manufacturer/distributor of residential (living and family room, bedroom, and dining room) furniture 
in the United States, as measured by annual sales volume.

Alternative distribution channels have increasingly affected our retail markets. Direct-to-consumer brands, such as Article and 
Burrow, bypass brick and mortar retailers entirely or in some cases have developed a product that can be shipped more easily 
than traditional upholstered furniture, thus increasing competition for our products. The increased ability of consumers to 
purchase furniture through various furniture manufacturers' and digital-only retailers' internet websites, including companies 
such as Amazon, Hayneedle, QVC, and Wayfair, has also increased competition in the industry. Although digital retailers 
operate with lower overhead costs than a brick-and-mortar retailer, customer acquisition costs and advertising spend is typically 
much higher. Companies such as Costco, Home Depot, IKEA, Sam's Club, Target, Wal-Mart, and others, also offer products 
that compete with some of our product lines.

The home furnishings industry competes primarily on the basis of product styling and quality, customer service (product 
availability and delivery), price, and location. We compete primarily by emphasizing our brand and the value, comfort, quality, 
and styling of our products. In addition, we remain committed to innovation while striving to provide outstanding customer 
service, exceptional dealer support, and efficient on-time delivery. Maintaining, updating, and expanding our proprietary 
distribution system, including identifying desirable retail locations, is a key strategic initiative for us in striving to remain 
competitive. We compete in the mid to upper-mid price point, and a shift in consumer taste and trends to lower-priced products 
could negatively affect our competitive position.

In the Wholesale segment, our largest competitors are Ashley, Bassett, Bernhardt, Best Chair, Flexsteel, Hooker Furniture, 
Klaussner, Kuka, Lacquer Craft, Man Wah, and Southern Motion. Our wholesale business also faces additional market 
pressures from foreign manufacturers entering the United States market and increased direct purchases from foreign suppliers 
by large United States retailers.

The La-Z-Boy Furniture Galleries® stores operate in the retail furniture industry in the United States and Canada, and different 
stores have different competitors based on their geographic locations. Competitors include: Arhaus, Ashley, Bassett Furniture 
Direct, Bob's Discount Furniture, Crate and Barrel, Ethan Allen, Restoration Hardware, Havertys, Williams-Sonoma, as well as 
several other regional competitors (for example Raymour & Flanigan Furniture, Mathis Brothers, and Slumberland Furniture), 
and family-owned independent furniture stores.

Our Joybird business sells almost exclusively online and competes primarily with Amazon, Article, CB2, Love Sac, Maiden 
Home, Wayfair and West Elm.

In addition to the larger competitors listed above, a substantial number of small and medium-sized companies operate within 
our business segments, all of which are highly competitive.

Trademarks, Licenses and Patents

We own the La-Z-Boy trademark, which is essential to the Wholesale and Retail segments of our business. We also own the 
Joybird trademark, which, along with the La-Z-Boy trademark, is essential to our e-commerce business. Additionally, we own a 
number of other trademarks that we utilize in marketing our products. We consider our La-Z-Boy trademark to be among our 
most valuable assets and we have registered that trademark and others in the United States and various other countries where 
our products are sold. These trademarks have a perpetual life, subject to renewal. We license the use of the La-Z-Boy trademark 
to certain international partners and dealers outside of North America. We also license the use of the La-Z-Boy trademark on 
contract office furniture, outdoor furniture, and non-furniture products, as these arrangements enhance our brand awareness, 
broaden the perceptions of La-Z-Boy, and create visibility of the La-Z-Boy brand in channels outside of the residential furniture 
industry. In addition, we license to our branded dealers the right to use our La-Z-Boy trademark in connection with the sale of 
our products and related services, on their signs, and in other ways, which we consider to be a key part of our marketing 
strategies. We provide more information about those dealers under "Customers."

We hold a number of United States and foreign patents that we actively enforce. We have followed a policy of filing patent 
applications for the United States and select foreign countries on inventions, designs and improvements that we deem valuable, 
but these patents do expire at various times.

10

While our intellectual property rights in the aggregate are important to the operation of our business, we do not believe that any 
existing patent, license, trademark or other intellectual property right (other than the La-Z-Boy trademark) is of such importance 
that its loss or termination would have a material adverse effect on our business taken as a whole. We vigorously protect our 
trademarks and patents against third-party infringement.

Compliance with Environmental Regulations

Our manufacturing operations involve the use and disposal of certain substances regulated under environmental protection laws 
and, from time to time, we may be involved in a small number of remediation actions and site investigations concerning these 
substances. Based on a review of all currently known facts and our experience with previous environmental matters, we 
currently do not believe it is probable that we will have any additional loss for environmental matters that would be material to 
our consolidated financial statements.

Human Capital

Employees

We employed approximately 11,500 full-time equivalent employees as of April 24, 2021, compared with approximately 9,500 
employees at the end of fiscal 2020. The increase in headcount can be attributed to the increase in production and capacity at 
our U.S. and Mexico manufacturing facilities to meet demand, partially offset by actions taken to reduce our workforce in early 
fiscal 2021 in response to COVID-19. As of April 24, 2021, we employed approximately 9,400 employees in our Wholesale 
segment, 1,500 in our Retail segment, 400 in our Joybird business, with the remaining employees being corporate personnel. 
We employ the majority of our employees on a full-time basis. 

Culture and Values

At La-Z-Boy, we strive to enrich people's lives by transforming houses into homes. We do this by building our iconic brand and 
continually innovating within the furniture industry. We believe that our people drive us forward because their commitment to 
our core values - Act with Integrity, Think Customer, Be Committed, Stay Connected, Drive Change - enables us to Build 
Something Amazing.

Diversity, Inclusion and Belonging

We believe in creating and fostering a workplace in which all our employees feel valued, included and empowered to do their 
best work and contribute their ideas and perspectives. Our Company is committed to recruiting and retaining diverse talent so 
that our workforce better reflects the communities in which we operate our business globally. We recognize that our employees’ 
unique backgrounds, experiences, and perspectives enable us to create and deliver the best-quality product, provide outstanding 
service to meet the needs of our diverse customer base, and transform houses into homes. Our diversity, inclusion and 
belonging initiatives include:

•

•

•

•

•

Integrating diversity, inclusion and belonging into our overall corporate strategy and developing impactful practices
and initiatives to advance our Company’s diversity, inclusion and belonging journey;
Establishing a Diversity, Inclusion and Belonging Council to provide enterprise-wide leadership focused on supporting
all our employees, developing training and learning opportunities for our employees on diversity, unconscious bias and
other topics, and creating sustainable plans to increase diversity in talent acquisition;
Expanding our support of employee resource groups, which provide learning and mentorship experiences for our
diverse employees, supporting our objective of creating diversity awareness across our organization, and helping our
employees use their collective voices to positively impact our Company and the communities in which we operate our
business and live;
As an extension of our corporate values and leadership attributes, developing a set of commitments to diversity,
inclusion and belonging that we refer to as LZB4ALL; and
Demonstrating our Company’s commitment at the highest levels of leadership, including having our President and
Chief Executive Officer sign the CEO Action for Diversity & Inclusion™ pledge to advance diversity and inclusion in
the workplace.

11

Safety and Health

La-Z-Boy is committed to protecting the health and safety of our employees as an integral part of our business. Our most recent 
employee engagement survey indicated that our employees believe our commitment to safety is a clear strength and a hallmark 
of our culture. Additionally, over the past four years we have been recognized by the National Safety Council (NSC) with 
multiple awards for performance and leadership in safety, including being a three-time recipient of the Corporate Safety Culture 
Award and winning the Green Cross for Safety Excellence Award. 

Our strong safety culture allowed us to quickly develop and implement best practice health and safety protocols in response to 
the COVID-19 pandemic including, social distancing, health surveillance, increased ventilation and air filtration, and robust 
contact tracing to limit the virus’s impact to our employees. We have partnered with local health departments to conduct drive-
up COVID-19 testing, distribution of sanitation equipment and La-Z-Boy-manufactured face coverings, and have held several 
vaccination clinics at our major manufacturing locations and our world headquarters. Additionally we have implemented a $100 
vaccine support payment for our U.S.based employees who complete the vaccine series. The support payment is being provided 
to help employees remove barriers that come with the vaccine process, such as missing work, arranging for childcare, or 
incurring transportation costs, among other things.

Community Giving

Throughout our 94-year history, giving back to our communities has been woven through La-Z-Boy’s culture following the 
example set by our founders. When it comes to giving, our vision is to improve the lives of others by developing exceptional 
programs based on partnerships where employees feel a sense of connection and pride in their communities and our mission is 
to enhance the quality of life in the communities in which we live and serve through leadership, financial contributions and 
volunteer efforts.

Our philanthropic initiatives include the La-Z-Boy Foundation, local community involvement, disaster relief and our signature 
charity, Ronald McDonald House Charities. La-Z-Boy is honored to be the official furniture provider for Ronald McDonald 
House Charities. Our employees further exemplify the spirit of giving through leadership and volunteer efforts in their own 
communities, and for numerous non-profit organizations, which include the United Way, Relay for Life, Habitat for Humanity 
and others. 

In the early stages of the COVID-19 pandemic that were marked by a shortage in personal protective equipment, we made and 
donated hundreds of thousands of masks and tens of thousands of medical gowns to healthcare workers in the communities in 
which we operate, and offered masks to our suppliers for their workforces. The Company also donated recliners to local 
hospitals for healthcare workers and the La-Z-Boy Foundation donated funds to local Monroe, Michigan-based groups and 
nonprofit organizations in our plant communities to help those in need during the crisis. In addition, we donated $1 million of 
furniture to frontline healthcare workers through our #OneMillionThanks campaign.

Internet Availability

Our Forms 10-K, 10-Q, 8-K, proxy statements on Schedule 14A, and amendments to those reports are available free of charge 
through links on our internet website, www.la-z-boy.com, as soon as reasonably practicable after they are electronically filed 
with, or furnished to, the SEC. Copies of any materials we file or furnish to the SEC can also be obtained free of charge through 
the SEC's website at www.sec.gov. The information on our website is not incorporated by reference into this report or any other 
reports we file with, or furnish to, the SEC.

ITEM 1A. 

RISK FACTORS.

Our business is subject to a variety of risks. Any of the following risks could materially and adversely affect our business, 
results of operations, financial condition, or future prospects. The risks discussed below should be carefully considered, 
together with the other information provided in this Annual Report on Form 10-K, including Management’s Discussion and 
Analysis of Financial Condition and Results of Operations and our financial statements, including the related notes. These risk 
factors do not identify all risks that we face. There may be additional risks that are presently unknown to us or that we currently 
believe to be immaterial that could affect us. Investors should carefully consider all risks, including those disclosed, before 
making an investment decision.

12

Macroeconomic, Market and Strategic Risk Factors

The COVID-19 pandemic has had, and may continue to have, an adverse effect on our business, results of operations, 
financial condition, and liquidity.

The COVID-19 pandemic has negatively impacted the world economy, significantly impacted global supply chains, and 
disrupted financial markets, all of which have negatively affected, and continue to negatively affect, the home furnishings 
manufacturing and retail industry, and our business. Various federal, state and local government authorities have taken actions 
to mitigate the spread of COVID-19, including travel restrictions, border closings, restrictions on public gatherings, stay-at-
home orders and other quarantine and isolation measures, and business limitations such as mandatory temporary closures 
of non-essential retailers and other businesses, required reduced operating hours and customer occupancy limits. The 
COVID-19 pandemic, and mitigation actions in response to the pandemic, have led to significant disruptions in our retail, 
manufacturing and distribution operations and supply chains. While a number of these actions have been rescinded, they have 
adversely impacted, and could continue to adversely impact, our results of operations, financial condition, and liquidity.

To protect our employees, customers and the communities in which we operate, on March 29, 2020, we announced the 
temporary closure of our company-owned La-Z-Boy Furniture Galleries® stores and U.S. manufacturing plants, which 
adversely affected our operations, cash flows and liquidity. Subsequently, the COVID-19 pandemic also led to temporary 
reductions or suspensions of operations at some of our manufacturing facilities outside of the United States. On April 27, 2020, 
we resumed operations at partial production capacity at several U.S.-based plants. While the majority of our company-owned 
La-Z-Boy Furniture Galleries® stores had re-opened during the first quarter of fiscal 2021, there can be no assurances that these 
operations will continue to remain open. Localized increases or additional "waves" in the number of COVID-19 cases may 
result in governmental authorities issuing orders requiring closure or limitation of operations at our stores or other physical 
locations to protect the health and safety of our customers and employees. The prolonged temporary closure of our retail stores 
or distribution centers would result in a further loss of revenues, profits, cash flows, and other effects on our business and 
operations. Further, we cannot anticipate consumer willingness to visit our company-owned La-Z-Boy Furniture Galleries® 
stores or the stores of our retail partners, levels of consumer spending, or employee willingness to work in our retail stores, 
distribution centers or manufacturing facilities in the future. We also actively manage our global supply chain and 
manufacturing operations, which have been adversely impacted with respect to availability and pricing of materials based on 
uncontrollable factors as well as COVID-19 related constraints on our manufacturing capacity as we continue to prioritize the 
health and safety of our employees. We have instituted measures to ensure our supply chain remains open to us; however, there 
could be global shortages that could in turn materially adversely impact our manufacturing operations that we currently cannot 
anticipate. 

The extent of the impact of COVID-19 on our operational and financial performance will depend on future developments, 
including the mitigation of the spread of the virus and any new variants and the availability, adoption and effectiveness of 
vaccines within the markets in which we operate, status of government orders, directives and guidelines, recovery of the 
business environment, global supply chain conditions, economic conditions, consumer confidence, and consumer demand for 
our products, all of which are highly uncertain. At this time, given the uncertainty of the lasting effect of COVID-19, the total 
extent of the financial impact on our business cannot be determined.

Declines in certain economic conditions, that impact consumer confidence and consumer spending, could negatively impact 
our sales, results of operations and liquidity.

The furniture industry and our business are particularly sensitive to declines in general economic conditions and to uncertainty 
regarding future economic prospects. Our principal products are consumer goods that may be considered postponable 
purchases. Economic downturns and prolonged negative conditions in the economy could affect consumer spending habits by 
decreasing the overall demand for discretionary items, including home furnishings. Consumer purchases of discretionary items, 
including our products, generally decline during periods when disposable income is limited, unemployment rates increase or 
there is uncertainty about future economic prospects. In addition, changes in interest rates, consumer confidence, new housing 
starts, existing home sales, the availability of consumer credit and broader national or geopolitical factors also impact our 
business. While we have seen negative effects on certain of these measures due to the COVID-19 pandemic, starting in the 
second quarter of fiscal 2021, we experienced heightened demand, as more discretionary spend was allocated to home 
furnishings. However, we are unable to predict how long this demand will last or to what extent the COVID-19 pandemic may 
impact the economic and purchasing cycle for our products in the short and long term. 

13

Our business and operating results may be harmed if we are unable to deliver products timely.

The COVID-19 pandemic has impacted overall economic conditions and customer demand. Subsequent to the announcement of 
our business realignment plan in the first quarter of fiscal 2021, consumers have continued to allocate more discretionary 
spending to home furnishings and as a result, the demand for our products has outpaced our production capacity. Given this, we 
have a higher product backlog and may encounter delays in fulfilling customer orders. Failure to deliver products to retailers 
and end consumers in a timely and effective manner could damage our reputation and brands and result in the loss of customers 
or reduced orders, which could adversely affect our business, results of operations and financial condition. In addition, it is 
difficult for us to predict the future impact of the COVID-19 pandemic on customer demand trends for our products and 
services, customer spending levels, and customer shopping patterns and behaviors, including consumer willingness to visit 
physical retail locations, such as our company-owned La-Z-Boy Furniture Galleries® stores. 

Loss of market share and other financial or operational difficulties due to competition would likely result in a decrease in 
our sales, earnings, and liquidity.

The residential furniture industry is highly competitive and fragmented. We currently compete with many other manufacturers 
and retailers, including online retailers, some of which offer widely advertised products, and others, several of which are large 
retail furniture dealers offering their own store-branded products. Competition in the residential furniture industry is based on 
quality, style of products, perceived value, price, service to the customer, promotional activities, and advertising. The highly 
competitive nature of the industry means we are constantly subject to the risk of losing market share, which would likely 
decrease our future sales, earnings, and liquidity. In addition, due to the large number of competitors and their wide range of 
product offerings, we may not be able to differentiate our products (through styling, finish, and other construction techniques) 
from those of our competitors.

Additionally, a majority of our sales are to distribution channels that rely on physical stores to merchandise and sell our 
products and a significant shift in consumer preference toward purchasing products online could have a materially adverse 
impact on our sales and operating margin. Over the past several years the furniture industry in general has experienced a shift to 
more online purchasing and the COVID-19 pandemic could accelerate the shift to online furniture purchases by changing 
customer shopping patterns and behaviors, including decreased consumer willingness to visit physical retail locations. We are 
attempting to meet consumers where they prefer to shop by expanding our online capabilities and improving the user 
experience at www.la-z-boy.com to drive more traffic to both our online site and our physical stores. We also acquired Joybird, 
a leading e-commerce retailer and manufacturer of upholstered furniture. Joybird sells product almost exclusively online, where 
there is significant competition for customer attention among online and direct-to-consumer brands.

These and other competitive pressures could cause us to lose market share, revenues and customers, increase expenditures or 
reduce prices, any of which could have a material adverse effect on our results of operations or liquidity.

Operational Risk Factors

Our business and our reputation could be adversely affected by cybersecurity incidents and the failure to protect sensitive 
employee, customer, consumer, vendor or Company data, or to comply with evolving regulations relating to our obligation to 
protect such data.

Cyber-attacks designed to gain access to and extract sensitive information or otherwise affect or compromise the confidentially, 
integrity, and availability of information, including phishing attempts, denial of service attacks, and malware or ransomware 
incidents, have occurred over the last several years at a number of major U.S. companies and have resulted in, among other 
things, the unauthorized release of confidential information, material business disruptions, and negative brand and reputational 
impacts. Despite widespread recognition of the cyber-attack threat and improved data protection methods, cyber-attacks on 
organizations continue to be sophisticated, persistent, and ever-changing, making it difficult to prevent and detect these attacks. 
Similar to many other retailers, we receive and store certain personal information about our employees, wholesale customers, 
consumers, and vendors. Additionally, we rely on third-party service providers to execute certain business processes and 
maintain certain information technology systems and infrastructure, and we supply such third-party providers with the personal 
information required for those services.

Foreign jurisdictions, as well as the United States federal and state governments, are increasingly enacting laws and regulations 
regarding privacy, data protection, and data security, including those related to the collection, storage, handling, use, disclosure, 
transfer, and security of personal data. These laws and regulations are emerging and continuously evolving and the 
interpretation and application of these laws and regulations in the United States, Europe and elsewhere are often uncertain, 

14

contradictory and changing. For example, the European General Data Protection Regulation (“GDPR”) applies to us and creates 
a range of requirements and compliance obligations regarding the treatment of personal data, including the public disclosure of 
significant data breaches, and imposes significant penalties for non-compliance. The California Consumer Privacy Act 
(“CCPA”), which became effective on January 1, 2020, among other things, imposes additional requirements with respect to 
disclosure and deletion of personal information of California residents. The CCPA provides civil penalties for violations, as 
well as a private right of action for data breaches. The GDPR, the CCPA, the recently approved California Privacy Rights Act, 
and other privacy and data protection laws may increase our costs of compliance and risks of non-compliance, which could 
result in substantial penalties, negative publicity and harm to our brand. It is possible that these laws may be interpreted or 
applied in a manner that is adverse to us, unforeseen, or otherwise inconsistent with our practices or that we may not adequately 
adapt our internal policies and/or procedures to evolving regulations, any of which could result in litigation, regulatory 
investigations and potential legal liability, require us to change our practices in a manner adverse to our business or limit access 
to our products and services in certain countries. As a result, our reputation and brand, which are critical to our business 
operations, may be harmed, we could incur substantial costs, including costs related to litigation, or we could lose both 
customers and revenue.

During fiscal 2021, we were subject, and will likely continue to be subject, to attempts to breach the security of our networks 
and IT infrastructure through cyber-attack, malware, ransomware, computer viruses, phishing attempts, social engineering and 
other means of unauthorized access. To the best of our knowledge, attempts to breach our systems have not been successful to 
date. A breach of our systems, either internally, through potential vulnerabilities of our employees' home networks, or at our 
third-party technology service providers, could adversely affect our business operations and result in the loss or 
misappropriation of, and unauthorized access to, sensitive information. A breach that results in the unauthorized release of 
sensitive information could adversely affect our reputation resulting in a loss of our existing customers and potential future 
customers, lead to financial losses due to remedial actions or potential liability, possibly including punitive damages, or we 
could incur regulatory fines or penalties. An electronic security breach resulting in the unauthorized release of sensitive data 
from our information systems or those of our third-party service providers could also materially increase the costs we already 
incur to protect against these risks, including costs associated with insurance coverage and potential remediation measures. We 
continue to balance the additional risk with the cost to protect us against a breach and have taken steps to ensure that losses 
arising from a breach would be covered in part by insurance that we carry, although the costs, potential monetary damages, and 
operational consequences of responding to cyber incidents and implementing remediation measures may be in excess of our 
insurance coverage or be not covered by our insurance at all.

In addition, due to the COVID-19 pandemic, we have implemented work-from-home policies for certain employees. Although 
we continue to implement strong physical and cybersecurity measures to ensure that our business operations remain functional 
and to ensure uninterrupted service to our customers, our systems and our operations remain vulnerable to cyberattacks and 
other disruptions due to the fact that a significant portion of our employees work remotely as a result of the COVID-19 
pandemic, and we cannot be certain that our mitigation efforts will be effective.

We rely extensively on information technology systems to process transactions, summarize results, and manage our business 
and that of certain independent dealers. Disruptions in both our primary and back-up systems could adversely affect our 
business and results of operations.

Our primary and back-up information technology systems are subject to damage or interruption from power outages, computer 
and telecommunications failures, viruses, phishing attempts, cyber-attacks, malware and ransomware attacks, security breaches, 
natural disasters, and errors by employees. We also rely on technology systems and infrastructure provided by third-party 
service providers, who are subject to these same cyber and other risks. Interruptions of our critical business information 
technology systems or failure of our back-up systems could result in longer production times or negatively impact customers 
resulting in damage to our reputation and a reduction in sales. If our critical information technology systems or back-up systems 
were damaged or ceased to function properly, we might have to make a significant investment to repair or replace them. If a 
ransomware attack or other cybersecurity breach occurs, either internally or at our third-party technology service providers, it is 
possible we could be prevented from accessing our data which may cause interruptions or delays in our business, cause us to 
incur remediation costs or require us to pay ransom to a hacker which takes over our systems, or damage our reputation. While 
we carry insurance that would mitigate losses from certain damage, interruption, or breach of our information technology 
systems, insurance may be insufficient to compensate us fully for potential significant losses.

Further, information systems of our suppliers or service providers may be vulnerable to attacks by hackers and other security 
breaches, including computer viruses and malware, through the internet, email attachments and persons with access to these 
information systems. If our suppliers or service providers were to experience a system disruption, attack or security breach that 
impacts a critical function, it could result in disruptions in our supply chain, the loss of sales and customers, potential liability 

15

for damages to our customers, reputational damage and incremental costs, which could adversely affect our business, results of 
operations and profitability. 

Inability to maintain and enhance our brand and respond to changes in our current and potential consumers' tastes and 
trends in a timely manner could adversely affect our business and results of operations.

The success of our business depends on our ability to maintain and enhance our brands to increase our business by retaining 
consumers and attracting new ones. Furniture product is fashion-oriented so changes in consumers' tastes and trends and the 
resultant change in our product mix, as well as failure to offer our consumers multiple avenues for purchasing our products, 
could adversely affect our business and results of operations. We attempt to minimize these risks by maintaining strong 
advertising and marketing campaigns promoting our brands. We also attempt to minimize our risk by updating our current 
product designs, styles, quality, prices, and options to purchase our products in-store or online. If these efforts are unsuccessful 
or require us to incur substantial costs, our business, results of operations and financial or competitive condition could be 
adversely affected.

Fluctuations in the price, availability and quality of raw materials could cause delays that could result in our inability to 
timely provide goods to our customers and have increased, and could continue to increase, our costs, either of which could 
decrease our earnings.

In manufacturing furniture, we use various types of wood, fabrics, leathers, upholstered filling material, including polyurethane 
foam, steel, and other raw materials. Additionally, our manufacturing processes and plant operations use various electrical 
equipment and components. Because we are dependent on outside suppliers for these items, fluctuations in their price, 
availability, and quality have had, and could continue have, a negative effect on our cost of sales and our ability to meet our 
customers' demands. We have a higher concentration in upholstery sales, including motion furniture, than many of our 
competitors, and the effects of steel, polyurethane foam, wood, electrical components for power units, leather and fabric price 
increases or quantity shortages could have a significant negative impact to our business. Competitive and marketing pressures 
may prevent us from passing along price increases to our customers, and the inability to meet our customers' demands could 
cause us to lose sales. Additionally, given our current backlog, we would anticipate delays in the realization of pricing actions 
due to the timing difference between written orders and the recognition of revenue upon delivery. As a result, we may 
experience volatility in our short-term operating results. 

Further, about 40% of our polyurethane foam comes from one supplier. This supplier has several facilities across the United 
States, but inclement weather, natural disasters, or public health crises (such as pandemics or epidemics) could result in delays 
in shipments of polyurethane foam to our plants. Similarly, inclement weather, natural disasters, public health crises (such as 
pandemics or epidemics), labor disputes, possible acts of terrorism, port and canal blockages and congestion, and availability of 
shipping containers could result in delays in shipments or the absence of required raw materials from any of our suppliers.

A change in the financial condition of our domestic and foreign fabric suppliers could impede their ability to provide products 
to us in a timely manner. Upholstered furniture is fashion oriented, and if we were unable to acquire sufficient fabric variety, or 
to predict or respond to changes in fashion trends, we might lose sales and have to sell excess inventory at reduced prices. 
Doing so would have a negative effect on our sales and earnings.

Changes in the availability and cost of foreign sourcing and economic uncertainty in countries outside of the United States 
in which we operate or from which we purchase product, could adversely affect our business and results of operations.

We have operations in countries outside the United States, some of which are located in emerging markets. Long-term 
economic and political uncertainty in some of the countries in which we operate, such as the United Kingdom, Mexico and 
Thailand, could result in the disruption of markets and negatively affect our business. Our casegoods business imports products 
manufactured by foreign sources, mainly in Vietnam, and our Wholesale segment purchases cut-and-sewn fabric and leather 
sets, electronic component parts, and some finished goods from Chinese and other foreign vendors. Our cut-and-sewn leather 
sets are primarily purchased from three suppliers that operate in China and one that operates in Vietnam, and the majority of our 
fabric products are purchased from three suppliers that also operate in China. One of these primary suppliers provides both cut-
and-sewn leather sets and fabric products. Our sourcing partners may not be able to produce or deliver goods in a timely fashion 
or the quality of their product may lead us to reject it, causing disruptions in our domestic operations and delays in shipments to 
our customers.

16

Changes in the domestic or international regulatory environment or trade policies could adversely affect our business and 
results of operations.

Changes in United States or international laws and regulations (including labor, environmental, investment and taxation laws 
and regulations), political environment, socio-economic conditions, or monetary and fiscal policies may also have a material 
adverse effect on our business in the future or require us to modify our current business practices. In Item 1, Business, geo-
political pressures associated with the COVID-19 pandemic (including with respect to freight and tariffs) are referenced. 
Because we manufacture components in Mexico and purchase components and finished goods manufactured in foreign 
countries, including China and Vietnam, we are subject to risks relating to changes in the domestic or international regulatory 
environment or trade policies, including new or increased duties, tariffs, retaliatory tariffs, trade limitations and termination or 
renegotiation of bilateral and multilateral trade agreements impacting our business. The United States has enacted certain tariffs 
on many items sourced from China, including certain furniture, accessories, furniture parts, and raw materials which are 
imported into the United States and that we use in our domestic operations. We may not be able to fully or substantially 
mitigate the impact of these tariffs, pass price increases on to our customers, or secure adequate alternative sources of products 
or materials. The tariffs, along with any additional tariffs or retaliatory trade restrictions implemented by other countries, could 
negatively impact customer sales, including potential delays in product received from our vendors, our cost of goods sold and 
results of operations. In addition, geo-political pressures associated with the COVID-19 pandemic will continue to introduce 
uncertainty into many markets, including with respect to tariffs and freight. Finally, our business in the United Kingdom could 
be affected by the United Kingdom's exit from the European Union, and our sales and margins there and in other foreign 
countries could be adversely affected by the imposition in foreign countries of import bans, quotas, and increases in tariffs.

Our current retail markets and other markets that we enter in the future may not achieve the growth and profitability we 
anticipate. We could incur charges for the impairment of long-lived assets, goodwill, or other intangible assets if we fail to 
meet our earnings expectations for these markets.

From time to time we may acquire retail locations or other retail businesses, such as our acquisition of Joybird in fiscal 2019. 
We may also remodel and relocate existing stores, experiment with new store formats, and close underperforming stores. Our 
assets include goodwill and other intangible assets acquired in connection with these acquisitions. Profitability of acquired, 
remodeled, relocated, and new format stores will depend on lease rates (for stores we lease) and retail sales and profitability 
justifying the costs of acquisition, remodeling, and relocation. If we do not meet our sales or earnings expectations for these 
stores, we may incur charges for the impairment of long-lived assets, the impairment of right-of-use lease assets, the 
impairment of goodwill, or the impairment of other intangible assets.

We also operate a wholesale sales office that is responsible for distributing La-Z-Boy products in the United Kingdom and 
Ireland. Our assets include goodwill and other intangible assets, including acquired customer relationships, in connection with 
our acquisition of this business. If we do not meet our sales or earnings expectations for this operation, we may incur charges 
for the impairment of goodwill or the impairment of our intangible assets.

We may require funding from external sources, which may not be available at the levels we require or may cost more than 
we expect, and as a result, our expenses and results of operations could be negatively affected.

We regularly review and evaluate our liquidity and capital needs. We believe that our available cash, cash equivalents and cash 
flow from operations will be sufficient to finance our operations and expected capital requirements for at least the next 12 
months. If we experience a sustained decline in revenue relating to the COVID-19 pandemic, there may be periods in which we 
may require additional external funding to support our operations.

Although our revolving credit facility has remaining borrowing availability of $61.7 million as of April 24, 2021, availability 
under the credit agreement fluctuates according to a borrowing base calculated on eligible accounts receivable and inventory. In 
the event we require additional liquidity from our lenders that exceeds the excess availability under our credit facility at the 
time, such funds may not be available to us. In addition, in the event that we draw on our credit facility, outstanding amounts 
may become immediately due and payable upon certain events of default, including a failure to comply with the financial 
covenant in the credit agreement, a fixed-charge coverage ratio requirement that applies when excess availability under the 
credit line is less than certain thresholds, or certain other affirmative and negative covenants in the credit agreement. If we are 
unable to access additional credit at the levels we require, or the cost of credit is greater than expected, it could adversely affect 
our results of operations or financial condition.

17

We may not be able to collect amounts owed to us.

We grant payment terms to most customers ranging from 15 to 60 days. Some of our customers have experienced, and may in 
the future experience, cash flow and credit-related issues. If the negative economic effects of COVID-19 were to persist or a 
similar pandemic or another major, unexpected event with negative economic effects were to occur, we may not be able to 
collect amounts owed to us or such payment may only occur after significant delay. While we perform credit evaluations of our 
customers, those evaluations may not prevent uncollectible trade accounts receivable. Credit evaluations involve significant 
management diligence and judgment, especially in the current environment. Should more customers than we anticipate 
experience liquidity issues, if payment is not received on a timely basis, or if a customer declares bankruptcy or closes stores, 
we may have difficulty collecting amounts owed to us by these customers, which could adversely affect our sales, earnings, 
financial condition and liquidity.

Legal and Regulatory Risk Factors

Changes in regulation of our international operations could adversely affect our business and results of operations.

Our operations outside of the United States and sale of product in various countries subject us to U.S. and foreign laws and 
regulations, including but not limited to, the UK Bribery Act 2010, the U.S. Foreign Corrupt Practices Act, the U.S. Export 
Administration Act, and other anti-bribery and anti-corruption statutes. These laws and regulations include prohibitions on 
improper payments to government officials, restrictions on where we can do business, what products we can supply to certain 
countries, and what information we can provide to certain governments. Violations of these laws, which are complex, 
frequently changing, and are often subject to varying interpretation and enforcement, may result in civil or criminal penalties or 
sanctions that could have a significant adverse effect on our business and results of operations. Although we have implemented 
policies and procedures designed to ensure compliance with these laws and regulations, there can be no assurance that our 
employees, contractors, or agents will not violate our policies and procedures or otherwise comply with these laws and 
regulations.

We may be subject to product liability and other claims or undertake to recall one or more products, which could adversely 
affect our business, results of operations and reputation. 

Millions of our products, sold over many years, are currently used by consumers. We have voluntarily recalled products in the 
past, and while none of those recalls has resulted in a material expense or other significant adverse effect, a significant product 
recall or other product-related litigation could result in future additional expense, penalties, and injury to our brands and 
reputation, and adversely affect our business and results of operations.

Although we maintain liability insurance in amounts that we believe are reasonable, in most cases, we are responsible for large 
self-insured retentions and defense costs. We cannot provide assurance that we will be able to maintain such insurance on 
acceptable terms, if at all in the future, or that product liability or other claims will not exceed the amount of insurance 
coverage, or that all such matters would be covered by our insurance. As a result, product liability and other claims could have 
a material adverse effect on our business, results of operations and financial condition.

General Risk Factors

Our operations are subject to risks of unsettled political conditions, natural or man-made disasters, acts of war, terrorism, 
organized crime, pandemics and other public health concerns, any one of which could adversely affect our business and 
results of operations.

Our operations are subject to risks of unsettled political conditions, natural or man-made disasters, acts of war, terrorism, 
organized crime, and public health concerns. Any of these risks could make servicing our customers more difficult or cause 
disruptions in our manufacturing plants or distribution centers that could reduce our sales, earnings, or both in the future.

We make certain assumptions, judgments and estimates that impact the amounts reported in our consolidated financial 
statements, which, if not accurate, may impact our financial results.

Certain assumptions, judgments and estimates impact amounts reported in our consolidated financial statements, including but 
not limited to, inventories, goodwill, intangible assets, insurance and legal-related liabilities, contingent consideration and 
income taxes. To derive our assumptions, judgments and estimates, we use historical experience and various other factors that 

18

we believe are reasonable as of the date we prepare our consolidated financial statements. Our goodwill and contingent 
consideration liability, resulting from certain acquisitions, are based on the expected future performance of the operations 
acquired. At least annually, we reassess the goodwill for impairment and quarterly, we reassess the fair value of any contingent 
consideration. Changes in business conditions or other events could materially change the projection of future cash flows or the 
discount rate we used in the fair value calculation of the goodwill and contingent consideration. Actual results could differ 
materially from our estimates, and such differences may impact our financial results.

We may not be able to recruit and retain key employees and skilled workers in a competitive labor market.

If we cannot successfully recruit and retain key employees and skilled workers or we experience the unexpected loss of those 
employees, our operations may be negatively impacted. A shortage of qualified personnel may require us to enhance our 
compensation in order to compete effectively in the hiring and retention of qualified employees.

We have implemented work-from-home policies for certain employees. The effects of stay-at-home orders and our work-from-
home policies may negatively impact productivity and disrupt our business, the magnitude of which will depend, in part, on the 
length and severity of the restrictions and other limitations on our ability to conduct our business in the ordinary course. Even 
after such restrictions and limitations are lifted or scaled back, we may not be able to conduct our business in the ordinary 
course, due to, among other things, disruptions in our supply chain, government relief programs that impact labor availability, 
and delays in ramping up operations. As our employees begin to return to work in our physical locations, our employees may be 
exposed to COVID-19 or other variants of the virus, and we may face claims by such employees or regulatory authorities that 
we have not provided adequate protection to our employees with respect to the spread of COVID-19 at our physical locations, 
which may affect our business, results of operations, and reputation.

Changes in tax policies could adversely affect our business and results of operations. 

Changes in United States or international income tax laws and regulations may have an adverse effect on our business in the 
future. We are subject to income taxes in the United States and numerous foreign jurisdictions. Our effective income tax rate in 
the future could be adversely affected by a number of factors, including changes in the mix of earnings in countries with 
differing statutory tax rates, changes in tax laws, the outcome of income tax audits in various jurisdictions, and any repatriation 
of non-U.S. earnings for which the Company has not previously provided for U.S. taxes. We regularly assess these matters to 
determine the adequacy of our tax provision, which is subject to significant judgement.

ITEM 1B. 

UNRESOLVED STAFF COMMENTS.

None.

ITEM 2. 

PROPERTIES.

Properties owned or leased at April 24, 2021 by segment:

(Amounts in millions)
Wholesale
Retail
Corporate & Other

Active manufacturing, warehousing and distribution centers, office, showroom and retail facilities

Idle facilities

Total property

Square Feet 

8.6 
3.2 
0.3 
12.1 
0.1 
12.2 

Our active facilities and retail locations are located across the United States and in Mexico, Thailand, Canada, China, Hong 
Kong, and the United Kingdom. We own all of our domestic plants, and a joint venture in which we participate owns our 
Thailand plant. We own our world headquarters building and lease the majority of our retail stores, regional distribution 
centers, certain office space and our manufacturing facilities in Mexico. For information on operating lease terms for our 
properties, see Note 6, Leases, to our consolidated financial statements, which is included in Item 8, Financial Statements and 
Supplementary Data, of this report.

19

ITEM 3. 

LEGAL PROCEEDINGS.

We are involved in various legal proceedings arising in the ordinary course of our business. Based on a review of all currently 
known facts and our experience with previous legal matters, we have recorded expense in respect of probable and reasonably 
estimable losses arising from legal matters and we currently do not believe it is probable that we will have any additional loss 
that would be material to our consolidated financial statements.

ITEM 4. 

MINE SAFETY DISCLOSURES.

Not applicable.

INFORMATION ABOUT OUR EXECUTIVE OFFICERS

Listed below are the names, ages and current positions of our executive officers and, if they have not held those positions for at 
least five years, their former positions during that period. All executive officers serve at the pleasure of the board of directors.

Melinda D. Whittington, age 54
•
•
•

President and Chief Executive Officer since April 25, 2021
Senior Vice President and Chief Financial Officer from June 2018 through April 24, 2021
Chief Financial Officer – Allscripts Healthcare Solutions, Inc., a publicly traded healthcare information technology
solutions company, from February 2016 through June 2017
Senior Vice President, Corporate Controller and Chief Accounting Officer – Kraft Foods Group, Inc. (now The Kraft
Heinz Company), a consumer packaged food and beverage company, from February 2015 through October 2015

Robert G. Lucian, age 58
•
•
•

Senior Vice President and Chief Financial Officer since April 25, 2021
Vice President, Finance from January 2019 through April 24, 2021
Chief Financial Officer – North America Professional Beauty of Coty Inc., a global beauty company, from October 2016
to June 2018
Chief Financial Officer – North American Professional Hair Care at Procter & Gamble, from October 2014 to September
2016

•

•

Darrell D. Edwards, age 57
•
•
•

Senior Vice President and Chief Operating Officer since May 2019
Senior Vice President and Chief Supply Chain Officer from August 2014 through May 2019
Senior Vice President of Operations, Residential Division from May 2012 through August 2014

Otis S. Sawyer, age 63
•
•
•
•

Senior Vice President and President, La-Z-Boy Portfolio Brands since February 2017
Senior Vice President and President, England, Inc. from February 2008 through February 2017
President of La-Z-Boy Casegoods from November 2015 through February 2017
President of Non-Branded Upholstery from February 2008 through August 2014

Raphael Z. Richmond, age 51
•
•
•

Vice President, General Counsel and Chief Compliance Officer since April 25, 2021
Senior Director of Corporate Compliance and Employment Law from April 2019 through April 24, 2021
Global Director of Compliance – Ford Motor Company, an automotive manufacturer, from May 2013 through January
2019

20

PART II

ITEM 5. 

MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS 
AND ISSUER PURCHASES OF EQUITY SECURITIES.

Dividend Information

Although we expect to continue to pay quarterly dividends, the payment of future cash dividends is within the discretion of our 
board of directors and will depend on our earnings, capital requirements and operating and financial condition, as well as excess 
availability under the credit agreement, among other factors.

Shareholders

Our common stock trades on the New York Stock Exchange under the trading symbol "LZB". We had approximately 1,816 
registered holders of record of La-Z-Boy's common stock as of June 8, 2021. A substantially greater number of holders of La-Z-
Boy common stock are "street name" or beneficial holders, whose shares of record are held by banks, brokers, and other 
financial institutions.

Performance Graph

The graph below shows the cumulative total return for our last five fiscal years that would have been realized (assuming 
reinvestment of dividends) by an investor who invested $100 on April 30, 2016, in our shares of common stock, in the S&P 500 
Composite Index, and in the Dow Jones U.S. Furnishings Index.

Company/Index/Market

La-Z-Boy Incorporated

S&P 500 Composite Index

Dow Jones U.S. Furnishings Index

4/30/2016

4/29/2017

4/28/2018

4/27/2019

4/25/2020

4/24/2021

$ 

$ 

$ 

100.00  $ 

109.50  $ 

116.87  $ 

131.56  $ 

86.95  $ 

100.00  $ 

117.92  $ 

134.66  $ 

151.27  $ 

148.91  $ 

100.00  $ 

112.05  $ 

99.36  $ 

83.44  $ 

54.89  $ 

180.07 

223.11 

137.50 

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

Our board of directors has authorized the repurchase of the Company's common stock. As of April 24, 2021, 3.4 million shares 
remained available for purchase pursuant to this authorization. We spent $44.2 million in fiscal 2021 to purchase 1.1 million 
shares.

21

Comparison of 5 Year Cumulative Total ReturnAssumes Initial Investment of $100La-Z-Boy IncorporatedS&P 500 Composite IndexDow Jones U.S. Furnishings Index4/30/20164/29/20174/28/20184/27/20194/25/20204/24/2021406080100120140160180200220The following table summarizes our purchases of Company stock during the fourth quarter of fiscal 2021:

(Amounts in thousands, except per share data)

Fiscal February (January 24 - February 27, 2021)

Fiscal March (February 28 - March 27, 2021)

Fiscal April (March 28 - April 24, 2021)

Fiscal Fourth Quarter of 2021

Total number of 
shares purchased (1)

Average price 
paid per share

Total number of 
shares purchased as 
part of publicly 
announced plan (2)

Maximum number 
of shares that may 
yet be purchased 
under the plan

376  $ 

681  $ 

1  $ 

1,058  $ 

39.85 

41.55 

42.76 

40.95 

376 

681 

— 

1,057 

4,126 

3,445 

3,445 

3,445 

(1)

In addition to the 1,057,512 shares purchased during the quarter as part of our publicly announced director authorization described above, this
column includes 450 shares purchased from employees to satisfy their withholding tax obligations upon vesting of restricted shares.

(2) On October 28, 1987, our board of directors announced the authorization of the plan to repurchase Company stock. The plan originally authorized

1.0 million shares, and since October 1987, 27.0 million shares were added to the plan for repurchase. The authorization has no expiration date.

Recent Sales of Unregistered Securities

There were no sales of unregistered securities during fiscal year 2021.

ITEM 6. 

SELECTED FINANCIAL DATA.

The Company has applied the amendment to Regulation S-K Item 301 which became effective on February 10, 2021.

ITEM 7. 

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS 
OF OPERATIONS.

We have prepared this Management's Discussion and Analysis as an aid to understanding our financial results. It should be read 
in conjunction with the accompanying Consolidated Financial Statements and related Notes to Consolidated Financial 
Statements. It also includes management’s analysis of past financial results and certain potential factors that may affect future 
results, potential future risks and approaches that may be used to manage those risks. See "Cautionary Note Regarding Forward-
Looking Statements” at the beginning of this report for a discussion of factors that may cause results to differ materially. Note 
that our 2021, 2020 and 2019 fiscal years included 52 weeks.

Introduction

Our Business

We are the leading global producer of reclining chairs and the second largest manufacturer/distributor of residential furniture in 
the United States. The La-Z-Boy Furniture Galleries® stores retail network is the third largest retailer of single-branded 
furniture in the United States. We manufacture, market, import, export, distribute and retail upholstery furniture products under 
the La-Z-Boy®, England, Kincaid®, and Joybird® tradenames. In addition, we import, distribute and retail accessories and 
casegoods (wood) furniture products under the Kincaid®, American Drew®, Hammary®, and Joybird® tradenames.

As of April 24, 2021, we had five major manufacturing locations and seven regional distribution centers in the United States 
and three facilities in Mexico to support our speed-to-market and customization strategy. In the first quarter of fiscal 2021, we 
announced the closure of our Newton, Mississippi upholstery manufacturing facility. Subsequent to the announced closure of 
our Newton facility, consumers continued to allocate more discretionary spending to home furnishings and as a result, the 
demand for our products outpaced our production capacity. In response, our supply chain team continues to demonstrate agility 
and flexibility to identify ways to increase production capacity on both an opportunistic and permanent basis. We have 
increased capacity by adding manufacturing cells at our Mexico Cut-and-Sew Center, adding full second shifts and weekend 
production shifts to our U.S. plants, and temporarily re-activating a portion of our Newton, Mississippi upholstery 
manufacturing facility. Further, during the third quarter of fiscal 2021 we opened a leased upholstery assembly plant, in San 
Luis Rio Colorado, Mexico.

We operate a wholesale sales office that is responsible for distribution of our product in the United Kingdom and Ireland. We 
operate a global trading company in Hong Kong which helps us manage our Asian supply chain by establishing and 
maintaining relationships with our Asian suppliers, as well as identifying efficiencies and savings opportunities. We participate 
in two consolidated joint ventures in Thailand that support our international businesses: one that operates a manufacturing 

22

facility and another that operates a wholesale sales office. We also have contracts with several suppliers in Asia to produce 
products that support our pure import model for casegoods.

We sell our products through multiple channels: to furniture retailers or distributors in the United States, Canada, and 
approximately 65 other countries, including the United Kingdom, China, Australia, South Korea and New Zealand; directly to 
consumers through retail stores that we own and operate; and through our websites, www.la-z-boy.com and www.joybird.com. 
The centerpiece of our retail distribution strategy is our network of 354 La-Z-Boy Furniture Galleries® stores and 561 La-Z-Boy 
Comfort Studio® locations, each dedicated to marketing our La-Z-Boy branded products. We consider this dedicated space to be 
"proprietary." We own 159 of the La-Z-Boy Furniture Galleries® stores. The remainder of the La-Z-Boy Furniture Galleries® 
stores, as well as all 561 La-Z-Boy Comfort Studio® locations, are independently owned and operated. La-Z-Boy Furniture 
Galleries® stores help consumers furnish their homes by combining the style, comfort, and quality of La-Z-Boy furniture with 
our available design services. La-Z-Boy Comfort Studio® locations are defined spaces within larger independent retailers that 
are dedicated to displaying and selling La-Z-Boy branded products. In total, we have approximately 7.9 million square feet of 
proprietary floor space dedicated to selling La-Z-Boy branded products in North America. We also have approximately 3.0 
million square feet of floor space outside of the United States and Canada dedicated to selling La-Z-Boy branded products. Our 
other brands, England, American Drew, Hammary, and Kincaid enjoy distribution through many of the same outlets, with 
approximately half of Hammary’s sales originating through the La-Z-Boy Furniture Galleries® store network. Kincaid and 
England have their own dedicated proprietary in-store programs with 625 outlets and approximately 1.9 million square feet of 
proprietary floor space. In total, our proprietary floor space includes approximately 12.8 million square feet worldwide. Joybird 
sells product primarily online and has a limited amount of proprietary retail showroom floor space it uses to develop its brand.

Our goal is to deliver value to our shareholders over the long term through executing our strategic initiatives. The foundation of 
our strategic initiatives is driving profitable sales growth in all areas of our business.

We plan to drive growth in the following ways:

•

•

•

•

•

Our branded distribution channels, which include the La-Z-Boy Furniture Galleries® store network and the La-Z-Boy
Comfort Studio® locations, our store-within-a-store format. We expect this initiative to generate growth in our Retail
segment through an increased company-owned store count and in our Wholesale segment as our proprietary
distribution network expands. We are not only focused on growing the number of locations, but also on upgrading
existing store locations to our new concept designs.

Our company-owned retail business.  We are growing this business by increasing same-store sales through improved
execution at the store level and by acquiring existing La-Z-Boy Furniture Galleries® stores and opening new La-Z-Boy
Furniture Galleries® stores, primarily in markets that can be serviced through our regional distribution centers, where
we see opportunity for growth, or where we believe we have opportunities for further market penetration.

Our unique multi-channel distribution network.  In addition to our branded distribution channels, nearly 2,000 other
dealers sell La-Z-Boy products, providing us the benefit of multi-channel distribution. These outlets include some of
the best-known names in the industry, including Slumberland, Nebraska Furniture Mart, Mathis Brothers and Raymour
& Flanagan. Our other brands in the Wholesale segment, England, American Drew, Hammary, and Kincaid, enjoy
distribution through many of the same outlets. We believe there is significant growth potential for our brands through
these retail channels.

Our on-trend product including stationary upholstered furniture featured in our Live Life Comfortably® marketing
campaign.  While we are known for our iconic recliners, they account for less than half of our sales in dollars, and we
believe we have the potential to expand sales of our other products. To stimulate growth, our Live Life Comfortably®
marketing campaign features celebrity brand ambassador, Kristen Bell, and focuses on expanding our digital
marketing and e-commerce capabilities to build traffic across our multiple digital and physical properties. As a
millennial actress and social media influencer, Kristen injects youthful style and sensibility into our marketing
campaign which enhances the appeal of our brand with a younger customer base. Further, we are driving change
throughout our digital platforms to improve the user experience, with a specific focus on the ease by which customers
browse through our broad product assortment, customize products to their liking, find stores to make a purchase, or
purchase at www.la-z-boy.com.

Our innovative products, including stain-resistant iClean™ and eco-friendly Conserve ™ fabrics and our power
products, some of which include a wireless hand held remote, dual mechanisms and articulating headrests. Our
innovation, duo®, is a revolutionary product line that features the look of stationary furniture with the power to recline

23

at the push of a button. We are committed to innovation throughout our business, and to support these efforts we 
opened our new state-of-the-art Innovation Center in fiscal 2019 at our Dayton, Tennessee campus.

•

Our multi-faceted online strategy to participate in and leverage the growth of online furniture sales. During fiscal
2019, we purchased Joybird, a leading e-commerce retailer and manufacturer of upholstered furniture, which positions
us for growth in the ever-changing online selling environment and allows us to better reach millennial and Gen X
consumers and leverage our supply chain assets. In addition, we continue to increase online sales of La-Z-Boy
furniture through la-z-boy.com and other digital players, such as Wayfair.

Our reportable operating segments include the Wholesale segment and the Retail segment. Effective in the first quarter of fiscal 
2021, in order to better align with the manner in which we view and manage the business, coupled with economic and customer 
channel similarities, we revised our reportable operating segments by aggregating the former Upholstery segment with the 
former Casegoods segment to form the newly combined Wholesale segment. The change in our reportable operating segments 
reflects how the Company evaluates financial information used to make operating decisions. There were no changes to our 
Retail operating segment or Corporate & Other as part of this revision.

• Wholesale Segment. Our Wholesale segment consists primarily of three operating segments: La-Z-Boy, our largest
operating segment, our England subsidiary, and our casegoods operating segment that sells furniture under three
brands: American Drew®, Hammary®, and Kincaid®. The Wholesale segment also includes our international wholesale
businesses. We aggregate these operating segments into one reportable segment because they are economically similar
and meet the other aggregation criteria for determining reportable segments. Our Wholesale segment manufactures and
imports upholstered furniture, such as recliners and motion furniture, sofas, loveseats, chairs, sectionals, modulars,
ottomans and sleeper sofas and imports casegoods (wood) furniture, such as occasional pieces, bedroom sets, dining
room sets and entertainment centers. The Wholesale segment sells directly to La-Z-Boy Furniture Galleries® stores,
operators of La-Z-Boy Comfort Studio® locations, England Custom Comfort Center locations, major dealers, and a
wide cross-section of other independent retailers.

•

•

Retail Segment. Our Retail segment consists of one operating segment comprising our 159 company-owned La-Z-Boy
Furniture Galleries® stores. The Retail segment primarily sells upholstered furniture, in addition to some casegoods
and other accessories, to end consumers through these stores.

Corporate & Other. Corporate & Other includes the shared costs for corporate functions, including human resources,
information technology, finance and legal, in addition to revenue generated through royalty agreements with
companies licensed to use the La-Z-Boy® brand name on various products. We consider our corporate functions to be
other business activities and have aggregated them with our other insignificant operating segments, including our
global trading company in Hong Kong, and Joybird, an e-commerce retailer. Joybird manufactures and sells
upholstered furniture such as sofas, loveseats, chairs, ottomans, sleeper sofas and beds, and also imports and sells
casegoods (wood) furniture, such as occasional tables and other accessories. Joybird sells to end consumers primarily
online through its website, www.joybird.com. None of the operating segments included in Corporate & Other meet the
requirements of reportable segments at this time.

Impact of COVID-19

For a discussion of how COVID-19 has impacted and may continue to impact our business and financial condition, please refer 
to the discussion under the heading "COVID-19 Impact" in Part I, Item 1 of this report. 

Results of Operations

The following discussion provides an analysis of our results of operations and reasons for material changes therein for fiscal 
year 2021 as compared with fiscal year 2020. See “Results of Operations” in Part II, Item 7, Management’s Discussion and  
Analysis of Financial Condition and Results of Operations in the Company’s 2020 Annual Report on Form 10-K, filed with the 
SEC on June 23, 2020, for an analysis of the fiscal year 2020 results as compared to fiscal year 2019.

24

Fiscal Year 2021 and Fiscal Year 2020

La-Z-Boy Incorporated

(Amounts in thousands, except percentages)

Sales

Operating income

Operating margin

Sales

(52 weeks)

4/24/2021

(52 weeks)

(FY21 vs FY20)

4/25/2020

% Change

$  1,734,244  $  1,703,982 

136,736 

118,762 

 7.9 %

 7.0 %

 1.8 %

 15.1 %

Consolidated sales in fiscal 2021 increased 1.8%, or $30.3 million, compared with the prior year led by higher sales in our 
Retail segment and Joybird business, partially offset by a slight decline in our Wholesale segment. In early fiscal 2021, sales 
were adversely affected by the impact of COVID-19 which caused temporary store closures in the latter part of the fourth 
quarter of fiscal 2020 and a phased reopening in the first two months of fiscal 2021. In addition, temporary closures of our 
manufacturing facilities, had a negative impact on our ability to deliver product to our customers. Since retail and 
manufacturing locations reopened by the end of the first quarter of fiscal 2021, we have experienced a strong pace of written 
order trends and in response we have continued to scale our manufacturing capabilities to meet demand. Despite lower sales in 
the first half of fiscal 2021 due to the challenges of COVID-19, the sustained increase in demand for our products, our strong 
execution at the store level, and our ramp up of manufacturing capacity contributed to higher consolidated sales in fiscal 2021 
compared with fiscal 2020.

Operating Margin

Operating margin, which is calculated as operating income as a percentage of sales, increased 90 basis points in fiscal 2021 
compared with the prior year.

•

Gross margin increased 40 basis points during fiscal 2021 compared with fiscal 2020.

◦

◦

◦

◦

◦

Changes in our consolidated sales mix improved gross margin by 70 basis points in fiscal 2021 compared
with last year. This benefit was driven by the growth of our Retail segment and Joybird, which have higher
gross margins than our Wholesale segment.
Joybird experienced significant improvements in gross margin in fiscal 2021, primarily resulting from
product pricing actions taken, an increase in average ticket, favorable product mix, and synergies due to its
integration into our broader supply chain operations. As we build on the trajectory of the Joybird business, we
will continue to balance investments in top-line growth with bottom-line performance.
Through fiscal 2021, the expansion of manufacturing capacity in response to written order demand drove an
increase in production costs and unfavorable product mix which negatively impacted gross margin.
Further, challenges in the global supply chain caused by COVID-19 and an increase in demand resulted in
higher raw material and freight costs throughout fiscal 2021, which were largely offset by pricing actions
taken in response to these higher costs.
Partially offsetting these increases, due to U.S. tariff exclusions issued in the fourth quarter of fiscal 2020
related to sewn fabric and leather sets and actuators imported from China, during fiscal 2020 we recognized a
one-time $16.3 million benefit in cost of sales for the rebate of previously paid tariff costs, the absence of
which in fiscal 2021 negatively impacted gross margin by 100 basis points.

•

Selling, general, and administrative ("SG&A") expense as a percentage of sales increased 100 basis points during
fiscal 2021 compared with fiscal 2020.

◦

Changes in the fair value of the Joybird contingent consideration liability resulted in a 130 basis point
increase in SG&A as a percentage of sales. During the fourth quarter of fiscal 2020, the fair value of the
Joybird contingent consideration liability was reduced by its full carrying value of $7.9 million as we no
longer expected any additional consideration amount would be owed based on our financial projections at that
time. Since the first quarter of fiscal 2021, Joybird has seen significant improvement in its operating results
and as a result, during fiscal 2021 we recognized a $14.1 million pre-tax charge to increase the fair value of
the Joybird contingent consideration liability, as based on our most recent financial projections, we expect
consideration will be owed under the terms of the earnout agreement.

25

◦

◦

◦

◦

◦

Incentive compensation costs increased $21.7 million in fiscal 2021 compared with last year, a 120 basis
point increase in SG&A as a percentage of sales. The increase was primarily due to certain financial metrics
exceeding incentive targets in fiscal 2021 whereas certain financial metrics in fiscal 2020 were lower than
incentive targets, primarily due to the impact of COVID-19.
Fiscal 2020 included the sale of our Redlands facility, which resulted in a $9.7 million pre-tax gain, while
fiscal 2021 included expenses resulting from our business realignment. The absence of the prior year gain and
incremental expenses in fiscal 2021 drove a comparative 70 basis point increase in SG&A expense as a
percentage of sales.
Changes in our consolidated sales mix increased SG&A expenses as a percentage of sales by 60 basis points
in fiscal 2021 compared with last year. This increase was driven by the growth of our Retail segment and
Joybird, which have higher levels of SG&A expense as a percentage of sales than our Wholesale segment.
Partially offsetting these increases, SG&A expense as percentage of sales benefited from cost reduction
initiatives taken throughout fiscal 2021, which included reduced marketing and advertising spend due to
strong order demand and less administrative expenses resulting from COVID-19.
Additionally, offsetting the increases was a $16.9 million decrease in bad debt expense, resulting in a 100
basis point decrease in SG&A as a percentage of sales. The higher bad debt expense in fiscal 2020 was
primarily due to the write-off of receivables related to the bankruptcy proceedings of Art Van Furniture
Group during the fourth quarter of fiscal 2020, along with an increased provision for credit losses due to
uncertain economic conditions resulting from COVID-19.

•

During fiscal 2020 we recorded a $26.9 million goodwill impairment charge related to our Joybird reporting unit.
Annual goodwill impairment testing, which occurred in the fourth quarter of 2020, determined the carrying value of
the Joybird reporting unit exceeded its relative fair value, most notably driven by the impact of COVID-19 on our
financial projections at the time. The absence of the impairment charge in fiscal 2021 increased operating margin by
150 basis points. Refer to Note 7, Goodwill and Other Intangible Assets, for further information.

We explain these items further when we discuss each segment's results later in this Management's Discussion and Analysis.

Wholesale Segment

(Amounts in thousands, except percentages)
Sales
Operating income
Operating margin

Sales

(52 weeks)

4/24/2021

(52 weeks)

(FY21 vs FY20)

4/25/2020

% Change

$  1,301,298  $  1,310,294 
142,440 
 10.9 %

134,312 
 10.3 %

 (0.7) %
 (5.7) %

The Wholesale segment's sales declined 0.7%, or $9.0 million, in fiscal 2021 compared with fiscal 2020. At the beginning of 
fiscal 2021, sales were adversely affected due to the impact of COVID-19, which caused temporary store and manufacturing 
closures in the latter part of the fourth quarter of fiscal 2020 and a phased reopening in the first two months of fiscal 2021. 
Since reopening at the end of the first quarter of fiscal 2021, we have continued to expand and scale our manufacturing 
capabilities in response to significant increases in order demand. The pace at which we have been able to ramp production 
during fiscal 2021 was hampered by COVID-19-related hiring and supply chain challenges and contributed to unfavorable 
product mix. Despite these challenges during fiscal 2021, the Wholesale segment's delivered unit volume was higher than in 
fiscal 2020, primarily driven by higher production capacity and shipments in the fourth quarter. In addition to higher volume, 
sales in fiscal 2021 benefited from favorable pricing actions taken in response to rising manufacturing costs.

Operating Margin

Our Wholesale segment's operating margin decreased 60 basis points in fiscal 2021 compared with fiscal 2020.

•

Gross margin decreased 200 basis points during fiscal 2021 compared with fiscal 2020.

◦

Due to U.S. tariff exclusions issued in the fourth quarter of fiscal 2020 related to sewn fabric and leather sets
and actuators imported from China, during fiscal 2020, we recognized a one-time $16.3 million benefit in cost
of sales for the rebate of previously paid tariff costs, the absence of which in fiscal 2021 resulted in a 120
basis point decrease in gross margin.

26

◦

◦

◦

◦

Through fiscal 2021, the expansion of manufacturing capacity in response to written order demand drove an
increase in production costs which resulted in a 60 basis point decrease in gross margin, along with a 90 basis
point decrease due to unfavorable product mix.
Higher written order demand along with an increase in production capacity in the latter part of fiscal 2021
resulted in a 50 basis point increase in gross margin due to higher delivered sales volume.
Fiscal 2020 also included supply chain initiative costs, primarily associated with the closure of our Redlands
manufacturing facility, which were higher when compared with the expenses resulting from our business
realignment actions in fiscal 2021. The absence of higher business initiative costs in fiscal 2021 resulted in a
comparative 30 basis point improvement in gross margin for fiscal 2021.
Further, rising raw material and freight costs throughout fiscal 2021 due to higher demand and global supply
chain challenges were largely offset by pricing actions taken in response to these higher costs.

•

SG&A expense as a percentage of sales decreased 140 basis points during fiscal 2021 compared with fiscal 2020.

◦

◦

◦

SG&A as a percentage of sales decreased in fiscal 2021 primarily due to disciplined expense management
related to our spending on advertising given the strong order demand and less administrative expenses
resulting from COVID-19.
Bad debt expense decreased $16.9 million in fiscal 2021 compared with fiscal 2020, resulting in a 130 basis
point decrease in SG&A as a percentage of sales. The higher bad debt expense in fiscal 2020 was primarily
due to the write-off of receivables related to the bankruptcy proceedings of Art Van Furniture Group during
the fourth quarter of fiscal 2020, along with an increased provision for credit losses due to uncertain
economic conditions resulting from COVID-19.
Fiscal 2020 also included the sale of our Redlands facility, which resulted in a $9.7 million pre-tax gain,
while fiscal 2021 included expenses resulting from our business realignment actions. The absence of the prior
year gain and incremental expenses in fiscal 2021 drove a comparative 90 basis point increase in SG&A
expense as a percentage of sales.

Retail Segment

(Amounts in thousands, except percentages)
Sales
Operating income
Operating margin

Sales

(52 weeks)

4/24/2021

(52 weeks)

(FY21 vs FY20)

4/25/2020

% Change

$ 

612,906  $ 

46,724 
 7.6 %

598,554 
48,256 
 8.1 %

 2.4 %
 (3.2) %

Our Retail segment's full year sales increased 2.4%, or $14.4 million, as a 0.8% decline in delivered same-stores sales was more 
than offset by an $18.8 million benefit from delivered sales related to our Seattle-based stores which we acquired during the 
second quarter of fiscal 2021. The slight decrease in delivered same-store sales was primarily due to the impact that COVID-19 
had during the fourth quarter of fiscal 2020, which led to a phased reopening of our retail locations throughout the first two 
months of fiscal 2021, combined with COVID-19-related production challenges that our Wholesale segment experienced 
throughout the first three quarters of fiscal 2021. Despite these challenges, since the re-opening of all of our retail stores, we 
have continued to experience strong sales trends. Written same-store sales were up 33.9% for the full year and 114% for the 
fourth quarter compared with their respective periods last year, driven by increased demand for products in the home 
furnishings category and strong execution at the store level. Same-store delivered sales include the sales of all currently active 
stores which have been open for each comparable period.

Operating Margin

Our Retail segment's operating margin decreased 50 basis points in fiscal 2021 compared with the prior year.

•

Gross margin remained flat during fiscal 2021 compared with fiscal 2020.

27

•

SG&A expense as a percentage of sales increased 50 basis points during fiscal 2021 compared with fiscal 2020,
primarily due to higher selling expenses driven by a significant increase in written sales on which we pay commission,
along with higher fixed costs, relative to sales, including rent expense and building maintenance. These items were
partially offset by lower advertising expense given the strong demand and efforts made during the beginning of fiscal
2021 to reduce discretionary spend.

Corporate and Other

(Amounts in thousands, except percentages)

Sales
Eliminations
Operating loss

Sales

(52 weeks)

4/24/2021

(52 weeks)

(FY20 vs FY19)

4/25/2020

% Change

$ 

127,370  $ 
(307,330) 
(44,300) 

89,092 
(293,958) 
(71,934) 

 43.0 %
 4.5 %
 (38.4) %

Sales increased $38.3 million in fiscal 2021 compared with fiscal 2020, primarily due to a $33.9 million increase from Joybird, 
which contributed $109.2 million in sales in fiscal 2021. The increase in Joybird sales was primarily driven by strong written 
order trends throughout the fiscal year as we continue to experience increased demand for products in the home furnishings 
category, coupled with investments in marketing and website improvements which increased online traffic and conversion. 
Written sales for Joybird were up 64.5% in fiscal 2021 compared with fiscal 2020.

Eliminations increased in fiscal 2021 compared with fiscal 2020 due to higher sales from our Wholesale segment to our Retail 
segment, driven by increased sales in the Retail segment. 

Operating Loss

Our Corporate and Other operating loss was $27.6 million lower in fiscal 2021 compared with fiscal 2020.

•

•

•

•

A $26.9 million non-cash pre-tax impairment charge in fiscal 2020 reduced the carrying value of goodwill associated
with our Joybird reporting unit. During our fiscal 2020 annual goodwill impairment testing, which occurred in the
fourth quarter of 2020 at the onset of the COVID-19 pandemic, we determined the carrying value of the Joybird
reporting unit exceeded its relative fair value based on our financial projections at that time which were largely driven
by economic uncertainties due to COVID-19 and slower than anticipated integration activities.

During the fourth quarter of fiscal 2020 we reversed the fair value of the Joybird contingent consideration liability by
its full carrying value of $7.9 million pre-tax as, at that time, we no longer expected any additional consideration
amounts would be owed related to the Joybird acquisition. Since the first quarter of fiscal 2021, Joybird has seen
significant improvement in its operating results and, as a result, during fiscal 2021 we recognized a $14.1 million pre-
tax charge to increase the fair value of the Joybird contingent consideration liability as, based on our most recent
financial projections, we expect consideration will be owed under the terms of the earnout agreement.

The impact of the Joybird contingent consideration adjustments made in fiscal 2021 and fiscal 2020 were more than
offset by significant improvements in Joybird's operating profit compared with the prior year, primarily resulting from
product pricing actions taken, an increase in average ticket, favorable product mix, and synergies due to its integration
into our broader supply chain operations. As we build on the trajectory of the Joybird business, we will continue to
balance investments in top-line growth with bottom-line performance.

Corporate incentive compensation costs increased $14.9 million in fiscal 2021 compared with last year, as certain
financial metrics in fiscal 2021 were higher than incentive targets whereas certain financial metrics in fiscal 2020 were
lower than incentive targets, primarily due to the impact of COVID-19.

Fourth Quarter of Fiscal Year 2021 vs. Fourth Quarter of Fiscal Year 2020

Financial results for the fourth quarter of fiscal 2020 were negatively impacted by COVID-19 due to the temporary closure of 
our manufacturing facilities for four weeks, state and local restrictions limiting our ability to deliver product to consumers, and 
the temporary closure of our company-owned stores consistent with most retailers across North America beginning in mid-

28

March 2020. Since that time, sales and profit trends for the Company have significantly changed and, as a result, we are 
providing this additional discussion of our fiscal 2021 fourth quarter results. 

(Unaudited, amounts in thousands)
Sales

Wholesale
Retail
Corporate and Other
Eliminations
 Consolidated sales

Operating Income (Loss)

Wholesale segment
Retail segment
Corporate and Other
 Consolidated operating income

Quarter Ended

4/24/21

4/25/20

384,001  $ 
193,535 
43,221 
(101,287) 
519,470  $ 

274,687 
139,660 
18,560 
(65,626) 
367,281 

39,003  $ 
23,551 
(12,496) 
50,058  $ 

30,245 
14,984 
(31,803) 
13,426 

$ 

$ 

$ 

$ 

Consolidated sales in the fourth quarter of fiscal 2021 increased 41.4% to $519.5 million, compared with the same period last 
year. Consolidated operating income for the quarter was $50.1 million, up $36.6 million compared with the same period last 
year and operating margin rose to 9.6% compared with 3.7% in the prior-year quarter.

In the fourth quarter of fiscal 2021, sales in the Wholesale segment increased 39.8% to $384.0 million, primarily due to lower 
volume last year resulting from COVID-19-related shutdowns. Operating margin in the Wholesale segment decreased to 10.2% 
in the fourth quarter of fiscal 2021, compared with 11.0% in last year’s fourth quarter due to a lower gross margin partially 
offset by improved SG&A as a percentage of sales. Lower gross margin was primarily due to last year's one-time $16.3 million 
benefit in cost of sales for the rebate of previously paid tariffs on sewn fabric and leather sets and actuators imported from 
China, along with rising raw material and freight costs in the current year. SG&A as percentage of sales decreased in the fourth 
quarter of fiscal 2021 compared to the same period last year, primarily due to higher sales volume and lower bad debt expense 
as the fourth quarter of fiscal 2020 included a charge related to the bankruptcy proceedings of Art Van Furniture Group and a 
provision for credit losses due to COVID-19 economic conditions. These improvements in SG&A as a percentage of sales were 
partially offset by higher incentive compensation costs.

Sales in the Retail segment increased 38.6% to $193.5 million in the fourth quarter of fiscal 2021, led by a $46.8 million 
increase in delivered same-store sales coupled with $7.4 million from our Seattle-based stores which we acquired during the 
second quarter of fiscal 2021. The increase in same-store delivered sales was primarily due to continued strong demand in the 
home furnishings category throughout fiscal 2021, combined with a reduction in sales in the prior year due to store closures in 
the last four weeks of fiscal 2020. Operating margin in the Retail segment improved to 12.2% in the fourth quarter of fiscal 
2021, from 10.7% in the fourth quarter last year. This improvement was primarily due to the significant increase in delivered 
sales relative to higher SG&A expenses driven by an increase in selling costs due to higher written sales. 

In the fourth quarter of fiscal 2021, sales for Joybird, which are reported in Corporate & Other, increased 144% to $37.7 
million, driven by strong written order trends as we continue to experience increased demand for products in the home 
furnishings category, coupled with investments in marketing and website improvements which increased online traffic and 
conversion. Operating loss in Corporate & Other decreased $19.3 million, primarily due to the $26.9 million non-cash pre-tax 
impairment charge in fiscal 2020 to reduce the carrying value of the Joybird reporting unit's goodwill, which was partially 
offset by the changes in the fair value of the Joybird contingent consideration liability in both fiscal 2020 and fiscal 2021 noted 
above. Additionally, Joybird's operating results significantly improved in the fourth quarter of fiscal 2021 compared with the 
same quarter last year in which Joybird operated at a loss. The improvement in Joybird's operating results in the fourth quarter 
of 2021 was led by higher sales and synergies leveraged as we continue to integrate Joybird into the overall business. 

Interest Expense and Interest Income

Interest expense was $0.1 million higher and interest income was $1.7 million lower in fiscal 2021 compared with fiscal 2020. 
The decline in interest income was primarily due to lower interest rates on our interest-bearing investments.

29

Pension Termination Refund

During the second quarter of fiscal 2020 we received a pre-tax refund of $1.9 million from the settlement of our defined-benefit 
pension plan in our La-Z-Boy operating unit, which occurred during the fourth quarter of fiscal 2019. We recognized the refund 
in our consolidated statement of income, consistent with the charge recorded in the fourth quarter of fiscal 2019.

Other Income (Expense), Net

Other income (expense), net was $9.5 million of income in fiscal 2021 compared with $7.0 million of expense in fiscal 2020. 
The income in fiscal 2021 was primarily due to the benefit of $5.2 million of payroll tax credits resulting from the CARES Act 
along with unrealized gains on investments. The expense in fiscal 2020 was primarily due to a $6.0 million impairment of our 
investment in a privately held start-up company along with unrealized losses on investments.

Income Taxes

Our effective income tax rate was 26.3% for fiscal 2021 and 31.4% for fiscal 2020.

Impacting our effective tax rate for fiscal 2020 was a net tax expense of $4.0 million primarily from the tax effect of a non-
deductible goodwill impairment charge related to the Joybird reporting unit and tax expense of $1.3 million from deferred tax 
attributable to undistributed foreign earnings no longer permanently reinvested. Absent discrete adjustments, the effective tax 
rate in fiscal 2020 would have been 26.4%.

Liquidity and Capital Resources

Our sources of liquidity include cash and equivalents, short-term and long-term investments, cash from operations, and amounts 
available under our credit facility. We believe these sources remain adequate to meet our short-term and long-term liquidity 
requirements, finance our long-term growth plans, and fulfill other cash requirements for day-to-day operations and capital 
expenditures. We had cash, cash equivalents and restricted cash of $394.7 million at April 24, 2021, compared with $263.5 
million at April 25, 2020. In addition, we had investments to enhance our returns on cash of $32.5 million at April 24, 2021, 
compared with $28.6 million at April 25, 2020.

We maintain a revolving credit facility secured primarily by all of our accounts receivable, inventory, cash deposit and 
securities accounts. Availability under the agreement fluctuates according to a borrowing base calculated on eligible accounts 
receivable and inventory, net of customer deposits. We amended this agreement on December 19, 2017, extending its maturity 
date to December 19, 2022. The credit agreement includes affirmative and negative covenants that apply under certain 
circumstances, including a fixed-charge coverage ratio requirement that applies when excess availability under the credit line is 
less than certain thresholds. In response to economic conditions resulting from COVID-19, to strengthen our financial position 
and maintain liquidity, the Company proactively borrowed $75.0 million from our revolving credit facility in the fourth quarter 
of 2020. Subsequently, considering business performance, liquidity and trends during the first six months of fiscal 2021, 
$25.0 million was repaid in the first quarter of fiscal 2021 and $50.0 million was repaid in the second quarter of fiscal 2021, 
bringing the outstanding balance on our revolving credit facility to zero. As of April 24, 2021, borrowings outstanding under 
the revolving credit facility remain at zero and we were not subject to the fixed-charge coverage ratio requirement and had 
excess availability of $61.7 million of the $150.0 million credit commitment. Excess availability was lower than the total 
remaining credit commitment primarily due to higher reserves required due to the $140.0 million increase in customer deposits 
during fiscal 2021. 

Capital expenditures for fiscal 2021 were $38.0 million compared with $46.0 million for fiscal 2020. Fiscal year 2021 capital 
expenditures primarily included spending on manufacturing machinery and equipment, improvements to select retail stores, 
costs for new production capacity in Mexico, and upgrades to our upholstered furniture manufacturing plant in Dayton, 
Tennessee. We have no material contractual commitments outstanding for future capital expenditures. We expect capital 
expenditures to be in the range of $55 to $65 million for fiscal 2022, which will include improvements to a number of our retail 
stores, plant upgrades to our upholstery manufacturing and distribution facilities in Neosho, Missouri, new upholstery 
manufacturing capacity in Mexico, and technology upgrades.

In response to the COVID-19 pandemic, in the fourth quarter of fiscal 2020, we took action to conserve cash in the near term. 
Actions taken at that time included the furlough of approximately 70% of our workforce while our manufacturing and retail 
operations were temporarily closed, temporary 50% salary reductions for our executive team and 25% salary reductions for the 
rest of our salaried workforce, along with the temporary suspension of our 401(k) match, cash compensation for the board of 

30

directors and our share repurchase program. Further, effective as of June 4, 2020, the Company reduced its global workforce by 
about 10% across its manufacturing, retail and corporate locations, including the closure of its Newton, Mississippi upholstery 
manufacturing facility. 

As of the end of the first quarter of fiscal 2021, our manufacturing facilities and stores had all re-opened and the majority of our 
furloughed employees had returned to work. Full base salaries were reinstated as of June 1, 2020, for all employees other than 
the named executive officers of the Company. As of August 1, 2020, full base salaries were reinstated for our named executive 
officers, as were the Company's 401(k) match and cash compensation for the board of directors. 

Our board of directors has sole authority to determine if and when we will declare future dividends and on what terms. Over the 
past year, the following actions were taken pertaining to dividends. 

•

•

•

•

As announced on March 29, 2020, the June 2020 dividend was eliminated to preserve near-term financial flexibility in
response to the impact of COVID-19.
On August 18, 2020, the board of directors elected to reinstate a regular quarterly dividend to shareholders of $0.07
per share, 50% of the dividend amount paid quarterly prior to the Company's suspension of dividends. This dividend
was paid on September 15, 2020, to shareholders of record as of September 3, 2020.
On November 17, 2020, the board of directors declared a quarterly dividend to shareholders of $0.14 per share. This
returned the quarterly dividend to the full amount paid quarterly prior to the Company's suspension of dividends. The
dividend was paid on December 15, 2020, to shareholders of record as of December 2, 2020.
On February 16, 2021, the board of directors declared a quarterly dividend to shareholders of $0.15 per share, an
increase of $0.01 per share or 7%. The dividend was paid on March 15, 2021, to shareholders of record as of March 4,
2021.

Our board of directors has authorized the repurchase of Company stock. As announced on March 29, 2020, share repurchases 
under the board of directors’ prior authorization were temporarily halted to prioritize near-term financial flexibility in response 
to the impact of COVID-19, as such, there were no share repurchases in the first and second quarters of fiscal 2021. On 
December 14, 2020, we resumed share repurchases under the previous share repurchase authorization, pursuant to which 3.4 
million shares remain available for purchase. The authorization has no expiration date. We repurchased 1.1 million shares 
during fiscal 2021 for a total of $44.2 million. 

We believe our cash flows from operations, present cash, cash equivalents and restricted cash balance of $394.7 million, short- 
and long-term investments to enhance returns on cash of $32.5 million, and current excess availability under our credit facility 
of $61.7 million, will be sufficient to fund our business needs, including fiscal 2022 contractual obligations of $316.3 million as 
presented in our contractual obligations table. Included in our cash, cash equivalents and restricted cash at April 24, 2021, is 
$101.9 million held by foreign subsidiaries, approximately 30% of which we have determined to be permanently reinvested.

The following table illustrates the main components of our cash flows:

(Amounts in thousands)
Cash Flows Provided By (Used For)

Net cash provided by operating activities

Net cash used for investing activities

Net cash provided by (used for) financing activities

Exchange rate changes

Change in cash, cash equivalents and restricted cash

Operating Activities

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

$ 

309,917  $ 

164,242 

(40,703) 

(141,054) 

3,015 

(33,915) 

2,558 

(1,144) 

$ 

131,175  $ 

131,741 

During fiscal 2021, net cash provided by operating activities was $309.9 million. Our cash provided by operating activities was 
primarily attributable to a $140.0 million increase in customer deposits driven by the increase in written Retail and Joybird sales 
in the period and net income, including non-cash adjustments, generated during the period. 

During fiscal 2020, net cash provided by operating activities was $164.2 million. Our cash provided by operating activities was 
primarily attributable to net income generated during fiscal 2020 as well as a $29.7 million decrease in receivables driven by 

31

lower sales volume at the end of the fiscal year due to COVID-19, partially offset by $18.4 million lower accrued compensation 
costs due to fiscal 2020 financial performance against incentive targets.

Investing Activities

During fiscal 2021, net cash used for investing activities was $40.7 million, primarily due to cash used for capital expenditures 
in the period of $38.0 million, which primarily related to spending on manufacturing machinery and equipment, improvements 
to select retail stores, costs for new production capacity in Mexico, and upgrades to our upholstered furniture manufacturing 
facility in Dayton, Tennessee. Additionally, cash used for acquisitions was $2.0 million, related to the acquisition of the assets 
of the Seattle, Washington business that operated six independently owned La-Z-Boy Furniture Galleries® stores and one 
warehouse.

During fiscal 2020, net cash used for investing activities was $33.9 million, primarily due to $46.0 million used for capital 
expenditures. This was partially offset by $11.3 million in proceeds from the disposal of assets primarily due to the sale of the 
Redlands upholstery facility in the third quarter of fiscal 2020. Our capital expenditures during the year primarily related to 
spending on manufacturing machinery and equipment, upgrades to our Dayton, Tennessee upholstered furniture manufacturing 
facility and improvements to select retail stores. Spending was lower in fiscal 2020 than expected due to cancellation of non-
essential capital expenditures in the fourth quarter due to COVID-19.

Financing Activities

During fiscal 2021, net cash used for financing activities was $141.1 million, primarily due to $75.0 million in payments on our 
revolving credit facility, $44.2 million used to repurchase our common stock pursuant to our share repurchase authorization, 
$16.5 million paid to our shareholders in quarterly dividends, and $8.5 million in dividends paid to our joint venture minority 
partners, resulting from the repatriation of dividends from our foreign earnings that we no longer consider permanently 
reinvested.

During fiscal 2020, net cash provided by financing activities was $2.6 million, which included a $75.0 million draw under our 
revolving credit facility, partially offset by $43.4 million used to repurchase shares of our common stock pursuant to the board's 
prior authorization and $25.1 million paid to our shareholders in quarterly dividends.

Exchange Rate Changes

Due to changes in exchange rates, our cash, cash equivalents, and restricted cash increased by $3.0 million from the end of 
fiscal year 2020 to the end of fiscal year 2021. These changes impacted our cash balances held in Canada, Thailand, and the 
United Kingdom.

Other

The following table summarizes our contractual obligations of the types specified as of April 24, 2021:

(Amounts in thousands)

Operating lease obligations

Purchase obligations (1)

Future guaranteed payments

Contingent consideration

Finance lease obligations

Payments Due by Period

Total

Less than
1 Year

1 - 3
Years

4 - 5
Years

More than
5 Years

$ 

403,394  $ 

78,079  $ 

128,154  $ 

86,426  $ 

110,735 

212,630 

212,630 

25,445 

14,100 

618 

15,445 

10,000 

130 

— 

10,000 

4,100 

260 

— 

— 

— 

228 

— 

— 

— 

— 

Total contractual obligations

$ 

656,187  $ 

316,284  $ 

142,514  $ 

86,654  $ 

110,735 

(1) Related to open purchase orders, primarily with foreign and domestic casegoods, leather and fabric suppliers, which are generally cancellable if

production has not begun.

Our consolidated balance sheet as April 24, 2021 reflected a $1.1 million net liability for uncertain income tax positions. We do 
not expect that the net liability for uncertain income tax positions will significantly change within the next 12 months. The 
remaining balance will be settled or released as tax audits are effectively settled, statutes of limitation expire, or other new 
information becomes available.

32

We do not expect our continuing compliance with existing federal, state and local statutes dealing with protection of the 
environment to have a material effect on our capital expenditures, earnings, competitive position or liquidity.

Unaudited Quarterly Financial Information Fiscal 2021 

Fiscal Quarter Ended

(Amounts in thousands, except per share data)

Sales

Cost of sales

Gross profit

Selling, general and administrative expense

Operating income

Interest expense

Interest income

Other income (expense), net

Income before income taxes

Income tax expense

Net income

Net income attributable to noncontrolling interests

Net income attributable to La-Z-Boy Incorporated

Diluted weighted average common shares

Diluted net income attributable to La-Z-Boy Incorporated per share

(13 weeks)

7/25/2020

(13 weeks)

10/24/2020

(13 weeks)

1/23/2021

(13 weeks)

4/24/2021

$ 

285,458  $ 

459,120  $ 

470,196  $ 

519,470 

169,095 

116,363 

112,038 

4,325 

(459)

494 

1,474 

5,834 

1,155 

4,679 

119 

258,565 

200,555 

152,616 

47,939 

(346)

123 

(11)

47,705 

12,401 

35,304 

(369)

268,944 

201,252 

166,838 

34,414 

(298)

285 

6,532

40,933 

11,344 

29,589 

(357)

$ 

$ 

4,798  $ 

34,935  $ 

29,232  $ 

45,965 

46,323 

46,818 

0.10  $ 

0.75  $ 

0.62  $ 

297,380 

222,090 

172,032 

50,058 

(287)

199 

1,471 

51,441 

13,484 

37,957 

(461) 

37,496 

46,316 

0.81 

Unaudited Quarterly Financial Information Fiscal 2020 

Fiscal Quarter Ended

(Amounts in thousands, except per share data)

Sales

Cost of sales

Gross profit

Selling, general and administrative expense

Goodwill impairment

Operating income

Interest expense

Interest income

Pension termination charge

Other income (expense), net

Income before income taxes

Income tax expense

Net income

Net income attributable to noncontrolling interests

Net income attributable to La-Z-Boy Incorporated

Diluted weighted average common shares

Diluted net income attributable to La-Z-Boy Incorporated per share

Critical Accounting Estimates

(13 weeks)

7/27/2019

(13 weeks)

10/26/2019

(13 weeks)

1/25/2020

(13 weeks)

4/25/2020

$ 

413,633  $ 

447,212  $ 

475,856  $ 

367,281 

245,921 

167,712 

144,290 

— 

23,422 

(318)

727 

— 

(760)

23,071 

5,083 

17,988 

81 

264,823 

182,389 

152,788 

— 

29,601 

(308)

522 

1,900 

(532)

31,183 

8,279 

22,904 

(311)

276,218 

199,638 

147,325 

— 

52,313 

(265)

844 

— 

(5,998) 

46,894 

12,178 

34,716 

(204)

$ 

$ 

18,069  $ 

22,593  $ 

34,512  $ 

47,125 

46,879 

46,584 

0.38  $ 

0.48  $ 

0.74  $ 

195,575 

171,706 

131,418 

26,862 

13,426 

(400)

692 

— 

307 

14,025 

10,649 

3,376 

(1,081) 

2,295 

46,157 

0.05 

We prepare our consolidated financial statements in conformity with U.S. generally accepted accounting principles ("US 
GAAP"). In some cases, these principles require management to make difficult and subjective judgments regarding 
uncertainties and, as a result, such estimates and assumptions may significantly impact our financial results and disclosures. We 
base our estimates on currently known facts and circumstances, prior experience and other assumptions we believe to be 
reasonable. We use our best judgment in valuing these estimates and may, as warranted, use external advice. Actual results 
could differ from these estimates, assumptions, and judgments and these differences could be significant. We make frequent 

33

comparisons throughout the year of actual experience to our assumptions to reduce the likelihood of significant adjustments. 
We record adjustments when differences are known. We consider the following accounting estimates to be critical as they 
require us to make assumptions that are uncertain at the time the estimate was made and changes to the estimate would have a 
material impact on our financial statements.  

Indefinite-Lived Intangible Assets and Goodwill

Indefinite-lived intangible assets include our American Drew trade name and the reacquired right to own and operate La-Z-Boy 
Furniture Galleries® stores we have acquired. Prior to our retail acquisitions, we licensed the exclusive right to own and operate 
La-Z-Boy Furniture Galleries® stores (and to use the associated trademarks and trade name) in those markets to the dealers 
whose assets we acquired, and we reacquired these rights when we purchased the dealers' other assets. The reacquired right to 
own and operate La-Z-Boy Furniture Galleries® stores are indefinite-lived because our Retailer Agreements are perpetual 
agreements that have no specific expiration date and no renewal options. A Retailer Agreement remains in effect as long as the 
independent retailer is not in default under the terms of the agreement.

Our goodwill relates to the acquisition of La-Z-Boy Furniture Galleries® stores and the La-Z-Boy wholesale business in the 
United Kingdom and Ireland, along with the acquisition of Joybird®, an e-commerce retailer and manufacturer of upholstered 
furniture. The reporting unit for goodwill arising from retail store acquisitions is our Retail operating segment. The reporting 
unit for goodwill arising from the acquisition of the La-Z-Boy wholesale business in the United Kingdom and Ireland and the 
acquisition of Joybird is each respective business. 

We test indefinite-lived intangibles and goodwill for impairment on an annual basis in the fourth quarter of our fiscal year, or 
more frequently if events or changes in circumstances indicate that the carrying value might be impaired. We have the option to 
first assess qualitative factors in order to determine if it is more likely than not that the fair value of our intangible assets or 
reporting units are greater than their carrying value. If the qualitative assessment leads to a determination that the intangible 
asset/reporting unit’s fair value may be less than its carrying value, or if we elect to bypass the qualitative assessment 
altogether, we are required to perform a quantitative impairment test by calculating the fair value of the intangible asset/
reporting unit and comparing the fair value with its associated carrying value. When we perform the qualitative test for 
indefinite-lived intangible assets, we establish the fair value of our indefinite-lived trade names and reacquired rights based 
upon the relief from royalty method, which requires the use of significant estimates and assumptions including forecasted sales 
growth and royalty rates. When we perform the quantitative test for goodwill, we establish the fair value for the reporting unit 
based on the income approach in which we utilize a discounted cash flow model. This approach requires the use of significant 
estimates and assumptions including forecasted sales growth, operating income projections, and discount rates and changes in 
these assumptions may materially impact our fair value assessment. Refer to Note 7, Goodwill and Other Intangible Assets, for 
further information regarding our fiscal 2021 impairment testing.

Amortizable Intangible Assets

We have amortizable intangible assets related to the acquisition of the La-Z-Boy wholesale business in the United Kingdom and 
Ireland, which are primarily comprised of acquired customer relationships. We also have an amortizable trade name related to 
the Joybird® acquisition. We test amortizable intangible assets for impairment if events or changes in circumstances indicate 
that the assets might be impaired. If we determine an assessment for impairment is necessary, we establish the fair value of 
these amortizable intangible assets based on the multi-period excess earnings method, a variant of the income approach, and the 
relief from royalty method, as applicable.

Product Warranties

We account for product warranties by accruing an estimated liability when we recognize revenue on the sale of warrantied 
product. We estimate future warranty claims on product sales based on claim experience and periodically make adjustments to 
reflect changes in actual experience. We incorporate repair costs in our liability estimates, including materials, labor, and 
overhead amounts necessary to perform repairs, and any costs associated with delivering repaired product to our customers and 
consumers. We use considerable judgment in making our estimates and record differences between our estimated and actual 
costs when the differences are known.

Stock-Based Compensation

We measure stock-based compensation cost for equity-based awards on the grant date based on the awards' fair value and 
recognize expense over the vesting period. We measure stock-based compensation cost for liability-based awards on the grant 

34

date based on the awards' fair value and recognize expense over the vesting period. We remeasure the liability for these awards 
and adjust their fair value at the end of each reporting period until paid. We recognize compensation cost for stock-based 
awards that vest based on performance conditions ratably over the vesting periods when the vesting of such awards becomes 
probable. Determining the probability of award vesting requires judgment, including assumptions about future operating 
performance. While the assumptions we use to calculate and account for stock-based compensation awards represent 
management's best estimates, these estimates involve inherent uncertainties and the application of our management's best 
judgment. As a result, if we revise our assumptions and estimates, our stock-based compensation expense could be materially 
different in the future.

We estimate the fair value of each option grant using a Black-Scholes option-pricing model. We estimate expected volatility 
based on the historic volatility of our common shares. We estimate the average expected life using the contractual term of the 
stock option and expected employee exercise and post-vesting employment termination trends. We base the risk-free rate on 
U.S. Treasury issues with a term equal to the expected life assumed at the date of grant. We have elected to recognize 
forfeitures as an adjustment to compensation expense in the same period as the forfeitures occur. 

We estimate the fair value of each performance award grant that vests based on a market condition using a Monte Carlo 
valuation model. The Monte Carlo model incorporates more complex variables than closed-form models such as the Black-
Scholes option valuation model used for option grants. The Monte Carlo valuation model simulates a distribution of stock 
prices to yield an expected distribution of stock prices over the remaining performance period. The stock-paths are simulated 
using volatilities calculated with historical information using data from a look-back period that is equal to the vesting period. 
The model assumes a zero-coupon, risk-free interest rate with a term equal to the vesting period. The simulations are repeated 
many times and the mean of the discounted values is calculated as the grant date fair value for the award. The final payout of 
the award as calculated by the model is then discounted back to the grant date using the risk-free interest rate.

Recent Accounting Pronouncements

See Note 1, Accounting Policies, to the condensed consolidated financial statements included in this Form 10-K for a 
discussion of recently adopted accounting standards and other new accounting standards.

ITEM 7A. 

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

While we had no variable rate borrowings at April 24, 2021, we could be exposed to market risk from changes in risk-free 
interest rates if we incur variable rate debt in the future. Based on our current and expected levels of exposed liabilities, 
management estimates that a one percentage point change in interest rates would not have a material impact on our results of 
operations for fiscal 2021.

We are exposed to market risk from changes in the value of foreign currencies primarily related to our manufacturing facilities 
in Mexico, our wholesale and retail businesses in Canada, our wholesale business in the United Kingdom, and our majority-
owned joint ventures in Thailand. In Mexico, we pay wages and other local expenses in Mexican Pesos. In our Canadian 
wholesale business, we pay wages and other local expenses in Canadian Dollars. We recognize sales and pay wages and other 
local expenses related to our wholesale business in the United Kingdom in Great British Pounds, and our Canadian retail 
business in Canadian Dollars. In Thailand, we pay wages and other local expenses in the Thai Baht. Nonetheless, gains and 
losses resulting from market changes in the value of foreign currencies have not had and are not currently expected to have a 
material effect on our consolidated results of operations. A decrease in the value of foreign currencies in relation to the U.S. 
Dollar could impact the profitability of some of our vendors and translate into higher prices from our suppliers, but we believe 
that, in that event, our competitors would experience a similar impact.

We are exposed to market risk with respect to commodity and transportation costs, principally related to commodities we use in 
producing our products, including steel, wood and polyurethane foam, in addition to transportation costs for delivering our 
products. As commodity prices and transportation costs rise, we determine whether a price increase to our customers to offset 
these costs is warranted. To the extent that an increase in these costs would have a material impact on our results of operations, 
we believe that our competitors would experience a similar impact.

We are exposed to market risk with respect to duties and tariffs assessed on raw materials, component parts, and finished goods 
we import into countries where we operate. Additionally, we are exposed to duties and tariffs on our finished goods that we 
export from our assembly plants to other countries. As these tariffs and duties increase, we determine whether a price increase 
to our customers to offset these costs is warranted. To the extent that an increase in these costs would have a material impact on 
our results of operations, we believe that our competitors would experience a similar impact.

35

ITEM 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

Management's Report to Our Shareholders

Management's Responsibility for Financial Information

Management is responsible for the consistency, integrity and preparation of the information contained in this Annual Report on 
Form 10-K. The consolidated financial statements and other information contained in this Annual Report on Form 10-K have 
been prepared in accordance with accounting principles generally accepted in the United States of America and include 
necessary judgments and estimates by management.

To fulfill our responsibility, we maintain comprehensive systems of internal control designed to provide reasonable assurance 
that assets are safeguarded and transactions are executed in accordance with established procedures. The concept of reasonable 
assurance is based upon recognition that the cost of the controls should not exceed the benefit derived. We believe our systems 
of internal control provide this reasonable assurance.

The board of directors exercised its oversight role with respect to our systems of internal control primarily through its audit 
committee, which is comprised of independent directors. The committee oversees our systems of internal control, accounting 
practices, financial reporting and audits to assess whether their quality, integrity, and objectivity are sufficient to protect 
shareholders' investments.

In addition, our consolidated financial statements have been audited by PricewaterhouseCoopers LLP, an independent 
registered public accounting firm, whose report also appears in this Annual Report on Form 10-K.

Management's Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as that term 
is defined in Rule 13a-15(f) of the Exchange Act. Under the supervision and with the participation of our management, 
including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the effectiveness of our 
internal controls over financial reporting based upon the framework in "Internal Control—Integrated Framework (2013)" set 
forth by the Committee of Sponsoring Organizations of the Treadway Commission. Based on that evaluation, our management 
concluded that our internal control over financial reporting was effective as of April 24, 2021. PricewaterhouseCoopers LLP, an 
independent registered public accounting firm, audited the effectiveness of the Company's internal control over financial 
reporting as of April 24, 2021, as stated in its report which appears herein.

36

Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of La-Z-Boy Incorporated

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheet of La-Z-Boy Incorporated and its subsidiaries (the “Company”) 
as of April 24, 2021 and April 25, 2020, and the related consolidated statements of income, comprehensive income, changes in 
equity and cash flows for each of the three years in the period ended April 24, 2021, including the related notes and financial 
statement schedule listed in the index appearing under Item 15(a)(2) (collectively referred to as the “consolidated financial 
statements”). We also have audited the Company's internal control over financial reporting as of April 24, 2021, based on 
criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of 
the Treadway Commission (COSO).  

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial 
position of the Company as of April 24, 2021 and April 25, 2020, and the results of its operations and its cash flows for each of 
the three years in the period ended April 24, 2021 in conformity with accounting principles generally accepted in the United 
States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over 
financial reporting as of April 24, 2021, based on criteria established in Internal Control - Integrated Framework (2013) issued 
by the COSO.

Change in Accounting Principle

As discussed in Note 6 to the consolidated financial statements, the Company changed the manner in which it accounts for 
leases in fiscal 2020. 

Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal 
control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included 
in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express 
opinions on the Company’s consolidated financial statements and on the Company's internal control over financial reporting 
based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United 
States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material 
respects. 

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement 
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. 
Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated 
financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by 
management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal 
control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the 
risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based 
on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the 
circumstances. We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 

37

company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matters

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or 
disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates. 

Accrued Product Warranties for the Wholesale Segment

As described in Note 12 to the consolidated financial statements, as of April 24, 2021, the Company had accrued product 
warranties of $23.6 million, of which the Wholesale segment comprises a significant portion. Management accrues an estimated 
liability for product warranties when revenue is recognized on the sale of warrantied products. Management estimates future 
warranty claims on product sales based on historical claims experience and periodically adjusts the provision to reflect changes 
in actual experience. The liability estimate incorporates repair costs, including materials, labor and overhead amounts necessary 
to perform repairs, and any costs associated with delivering the repaired product to customers.  

The principal considerations for our determination that performing procedures relating to the accrued product warranties for the 
Wholesale segment is a critical audit matter are (i) the significant judgment by management when developing the accrual and 
(ii) a high degree of auditor judgment, subjectivity and effort in performing procedures relating to the estimation methodology
and the applicability of historical cost of materials and labor used in the methodology.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall 
opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the 
accrued product warranties for the Wholesale segment. These procedures also included, among others, evaluating the 
appropriateness of the estimation methodology applied in the accrual, evaluating the applicability of the historical cost of 
materials and labor used in the methodology, and testing the historical cost of materials and labor. 

/s/ PricewaterhouseCoopers LLP 
Detroit, Michigan 
June 15, 2021

We have served as the Company’s auditor since 1968.

38

LA-Z-BOY INCORPORATED
CONSOLIDATED STATEMENT OF INCOME

(Amounts in thousands, except per share data)

Sales

Cost of sales

Gross profit

Selling, general and administrative expense

Goodwill impairment

Operating income 

Interest expense

Interest income

Pension termination refund (charge)

Other income (expense), net

Income before income taxes

Income tax expense

Net income

Net income attributable to noncontrolling interests

Net income attributable to La-Z-Boy Incorporated

Fiscal Year Ended

(52 weeks)

(52 weeks)

(52 weeks)

4/24/2021

4/25/2020

4/27/2019

$ 1,734,244  $ 1,703,982  $ 1,745,401 

993,984 

740,260 

603,524 

— 

136,736 

(1,390) 

1,101 

— 

9,466 

145,913 

38,384 

107,529 

(1,068) 

982,537 

1,042,831 

721,445 

575,821 

26,862 

118,762 

(1,291) 

2,785 

1,900 

(6,983) 

115,173 

36,189 

78,984 

(1,515) 

702,570 

572,896 

— 

129,674 

(1,542) 

2,103 

(32,671) 

(2,237) 

95,327 

25,186 

70,141 

(1,567) 

$  106,461  $ 

77,469  $ 

68,574 

Basic weighted average common shares

45,983 

46,399 

46,828 

Basic net income attributable to La-Z-Boy Incorporated per share

$ 

2.31  $ 

1.67  $ 

1.46 

Diluted weighted average common shares

46,367 

46,736 

47,333 

Diluted net income attributable to La-Z-Boy Incorporated per share

$ 

2.30  $ 

1.66  $ 

1.44 

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

39

LA-Z-BOY INCORPORATED
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

(Amounts in thousands)

Net income

Other comprehensive income (loss)

Currency translation adjustment

Change in fair value of cash flow hedges, net of tax

Net unrealized gains (losses) on marketable securities, net of tax

Pension termination, net of tax

Net pension amortization and actuarial gain (loss), net of tax

Total other comprehensive income (loss)

Total comprehensive income before noncontrolling interests

Comprehensive income attributable to noncontrolling interests

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

107,529  $ 

78,984  $ 

70,141 

5,466 

(2,207) 

(2,472) 

— 

(79) 

— 

578 

5,965 

113,494 

(1,602) 

10 

185 

— 

(1,197) 

(3,209) 

75,775 

(1,249) 

(67) 

267 

23,807 

1,705 

23,240 

93,381 

(1,433) 

Comprehensive income attributable to La-Z-Boy Incorporated

$ 

111,892  $ 

74,526  $ 

91,948 

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

40

(Amounts in thousands, except par value)

4/24/2021

4/25/2020

LA-Z-BOY INCORPORATED
CONSOLIDATED BALANCE SHEET

Current assets

Cash and equivalents

Restricted cash

Receivables, net of allowance of $4,011 at 4/24/2021 and $7,541 at 4/25/2020

Inventories, net

Other current assets

Total current assets

Property, plant and equipment, net

Goodwill

Other intangible assets, net

Deferred income taxes – long-term

Right of use lease asset

Other long-term assets, net

Total assets

Current liabilities

Short-term borrowings

Accounts payable

Lease liability, short-term

Accrued expenses and other current liabilities

Total current liabilities

Lease liability, long-term

Other long-term liabilities

Shareholders' equity

Preferred shares – 5,000 authorized; none issued
Common shares, $1 par value – 150,000 authorized; 45,361 outstanding at 4/24/2021 and 
45,857 outstanding at 4/25/2020

Capital in excess of par value

Retained earnings

Accumulated other comprehensive loss

Total La-Z-Boy Incorporated shareholders' equity

Noncontrolling interests

Total equity

Total liabilities and equity

$ 

391,213  $ 

261,553 

3,490 

139,341 

226,137 

165,979 

926,160 

219,194 

175,814 

30,431 

11,915 

343,800 

79,008 

1,975 

99,351 

181,643 

81,804 

626,326 

214,767 

161,017 

28,653 

20,839 

318,647 

64,640 

$  1,786,322  $  1,434,889 

$ 

—  $ 

94,152 

67,614 

449,904 

611,670 

295,023 

97,483 

75,000 

55,511 

64,376 

155,282 

350,169 

270,162 

98,252 

— 

— 

45,361 

330,648 

399,010 

45,857 

318,215 

343,633 

(1,521) 

(6,952) 

773,498 

8,648 

782,146 

700,753 

15,553 

716,306 

$  1,786,322  $  1,434,889 

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

41

LA-Z-BOY INCORPORATED
CONSOLIDATED STATEMENT OF CASH FLOWS

(Amounts in thousands)
Cash flows from operating activities

Net income
Adjustments to reconcile net income to cash provided by operating activities
Gain on disposal of assets
Gain on sale of investments
Provision for doubtful accounts
Depreciation and amortization
Equity-based compensation expense
Goodwill impairment
Pension termination (refund)/charge
Pension plan contributions
Change in deferred taxes
Change in receivables
Change in inventories
Change in right-of use lease asset
Change in other assets
Change in payables
Change in lease liabilities
Change in other liabilities

Net cash provided by operating activities

Cash flows from investing activities
Proceeds from disposals of assets
Proceeds from insurance
Capital expenditures
Purchases of investments
Proceeds from sales of investments
Acquisitions

Net cash used for investing activities

Cash flows from financing activities
Net proceeds from credit facility
Payments on debt and finance lease liabilities
Holdback payments for acquisition purchases
Stock issued for stock and employee benefit plans, net of shares withheld for taxes
Purchases of common stock
Dividends paid to shareholders
Dividends paid to minority interest joint venture partners (1)

Net cash (used for) provided by financing activities
Effect of exchange rate changes on cash and equivalents
Change in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash at beginning of period
Cash, cash equivalents and restricted cash at end of period

Supplemental disclosure of non-cash investing activities
Capital expenditures included in accounts payable

$ 

$ 

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

107,529  $ 

78,984  $ 

70,141 

(37)
(954)
(3,169) 
33,021 
12,671 
— 
— 
— 
8,790 
(38,288) 
(40,727) 
65,571 
2,926 
37,068 
(65,881) 
191,397 
309,917 

2,770 
— 
(37,960) 
(39,584) 
36,071 
(2,000) 
(40,703) 

(10,068)
(693)
13,383 
31,192 
8,371 
26,862 
(1,900) 
— 
719 
29,686 
14,900 
67,673 
7,039 
(9,913) 
(66,238) 
(25,755) 
164,242 

11,273 
1,080 
(46,035) 
(37,477) 
37,244 
— 
(33,915) 

— 
(75,050) 
(5,783) 
9,030 
(44,202) 
(16,542) 
(8,507) 
(141,054) 
3,015 
131,175 
263,528 
394,703  $ 

75,000 
(161)
(6,850) 
3,029 
(43,369) 
(25,091) 
— 
2,558 
(1,144) 
131,741 
131,787 
263,528  $ 

(325) 
(656) 
502 
31,147 
10,981 
— 
32,671 
(7,000) 
(1,668) 
7,195 
3,135 
— 
(7,737) 
(2,388) 
— 
14,747 
150,745 

1,941 
184 
(48,433) 
(20,698) 
20,944 
(75,630) 
(121,692) 

— 
(223)
(875) 
13,901 
(22,957) 
(23,508) 
— 
(33,662) 
(475) 
(5,084) 
136,871 
131,787 

4,638  $ 

3,528  $ 

3,250 

(1)

Includes dividends paid to joint venture minority partners resulting from the repatriation of dividends from our foreign earnings that we no
longer consider permanently reinvested.

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

42

LA-Z-BOY INCORPORATED
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

(Amounts in thousands, except per share 
amounts)

Common
Shares

Capital in 
Excess of
Par Value

Retained
Earnings

Accumulated 
Other
Comprehensive 
Income
(Loss)

Non-
Controlling
Interests

Total

At April 28, 2018

Net income

Other comprehensive income

Stock issued for stock and employee benefit 
plans, net of cancellations and withholding tax

Purchases of 752 shares of common stock

Stock option and restricted stock expense

Cumulative effect adjustment for investments, 
net of tax

Dividends declared and paid ($0.50/share)

Dividends declared not paid ($0.50/share)

At April 27, 2019

Net income

Other comprehensive income (loss)

Stock issued for stock and employee benefit 
plans, net of cancellations and withholding tax

Purchases of 1,409 shares of common stock

Stock option and restricted stock expense

Cumulative effect adjustment for leases, net of 
tax (1)

Reclassification of certain income tax 
effects (2)

Dividends declared and paid ($0.54/share)

Dividends declared not paid ($0.54/share)

Change in noncontrolling interests

At April 25, 2020

Net income

Other comprehensive income

Stock issued for stock and employee benefit 
plans, net of cancellations and withholding tax

Purchases of 1,079 shares of common stock

Stock option and restricted stock expense

Dividends declared and paid ($0.36/share) (3)

Dividends declared not paid ($0.36/share)

$ 

46,788  $ 

298,948  $ 

291,644  $ 

(25,199)  $ 

13,035  $ 

625,216 

— 

— 

919 

(752)

— 

— 

— 

— 

— 

— 

15,200 

(11,961)

10,981 

— 

— 

— 

68,574 

— 

(2,218) 

(10,244) 

— 

1,637 

(23,508) 

(38)

— 

23,374 

— 

— 

— 

(1,637) 

— 

—

1,567 

(134)

— 

— 

— 

— 

— 

— 

70,141 

23,240 

13,901 

(22,957) 

10,981 

— 

(23,508) 

(38) 

$ 

46,955  $ 

313,168  $ 

325,847  $ 

(3,462)  $ 

14,468  $ 

696,976 

— 

— 

311 

(1,409) 

— 

— 

— 

— 

— 

— 

— 

— 

4,453 

(8,097) 

8,371 

— 

— 

— 

— 

320 

77,469 

— 

(1,735) 

(33,863) 

— 

574 

547 

(25,091) 

(115)

— 

— 

(2,943) 

1,515 

(266)

— 

— 

— 

— 

(547)

— 

—

— 

— 

— 

— 

— 

—

— 

— 

(164)

$ 

45,857  $ 

318,215  $ 

343,633  $ 

(6,952)  $ 

15,553  $ 

— 

— 

583 

(1,079) 

— 

— 

— 

— 

— 

10,188 

(10,426) 

12,671 

— 

— 

106,461 

— 

(1,741) 

(32,697) 

— 

(16,542) 

(104)

— 

5,431 

— 

— 

— 

— 

—

1,068 

534 

— 

— 

— 

(8,507) 

— 

78,984 

(3,209)

3,029 

(43,369) 

8,371 

574 

— 

(25,091) 

(115) 

156 

716,306 

107,529 

5,965 

9,030 

(44,202) 

12,671 

(25,049) 

(104) 

At April 24, 2021

$ 

45,361  $ 

330,648  $ 

399,010  $ 

(1,521)  $ 

8,648  $ 

782,146 

(1) Cumulative effect adjustment of deferred gains on prior sale/leaseback transactions as a result of adopting ASU 2016-02, Leases (Topic 842).
Income tax effects of the Tax Cuts and Jobs Act are reclassified from Accumulated Other Comprehensive Income ("AOCI") to retained
(2)
earnings due to the adoption of ASU 2018-02, Income Statement-Reporting Comprehensive Income (Topic 220).

(3) Non-controlling interests include dividends paid to joint venture minority partners resulting from the repatriation of dividends from our foreign

earnings that we no longer consider permanently reinvested.

The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.

43

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1: Accounting Policies

The following is a summary of significant accounting policies followed in the preparation of La-Z-Boy Incorporated and its 
subsidiaries' (individually and collectively, "we," "our," "us," "La-Z-Boy" or the "Company") consolidated financial statements. 
Our 2021, 2020 and 2019 fiscal years included 52 weeks. 

Principles of Consolidation

The accompanying consolidated financial statements include the consolidated accounts of La-Z-Boy Incorporated and our 
majority-owned subsidiaries. The portion of less than wholly-owned subsidiaries is included as non-controlling interest. All 
intercompany transactions have been eliminated, including any related profit on intercompany sales.

At April 24, 2021, we owned preferred shares and warrants to purchase common shares of two privately-held companies, both 
of which are variable interest entities. We have not consolidated their results in our financial statements because we do not have 
the power to direct those activities that most significantly impact their economic performance and, therefore, are not the 
primary beneficiary.

Use of Estimates

The consolidated financial statements are prepared in conformity with accounting principles generally accepted in the United 
States of America. These principles require management to make estimates and assumptions that affect the reported amounts or 
disclosures of assets, liabilities (including contingent liabilities), sales, and expenses at the date of the financial statements. 
Actual results could differ from those estimates.

Cash and Equivalents

For purposes of the consolidated balance sheet and statement of cash flows, we consider all highly liquid debt instruments 
purchased with initial maturities of three months or less to be cash equivalents.

Restricted Cash

We have cash on deposit with a bank as collateral for certain letters of credit.

Inventories

Inventories are stated at the lower of cost or market. Cost is determined using the last-in, first-out ("LIFO") basis for 
approximately 61% and 62% of our inventories at April 24, 2021, and April 25, 2020, respectively. Cost is determined for all 
other inventories on a first-in, first-out ("FIFO") basis. The majority of our La-Z-Boy Wholesale segment inventory uses the 
LIFO method of accounting, while the FIFO method is used primarily in our Retail segment and Joybird business.

Property, Plant and Equipment

Items capitalized, including significant betterments to existing facilities, are recorded at cost. Capitalized computer software 
costs include internal and external costs incurred during the software's development stage. Internal costs relate primarily to 
employee activities for coding and testing the software under development. Computer software costs are depreciated over three 
to seven years. All maintenance and repair costs are expensed when incurred. Depreciation is computed principally using 
straight-line methods over the estimated useful lives of the assets.

Disposal and Impairment of Long-Lived Assets

Retirement or dispositions of long-lived assets are recorded based on carrying value and proceeds received. Any resulting gains 
or losses are recorded as a component of selling, general and administrative (SG&A) expenses.

We review the carrying value of our long-lived assets, which includes our right-of-use lease assets, for impairment if events or 
changes in circumstances indicate that their carrying amounts may not be recoverable. Our assessment of recoverability is based 
on our best estimates using either quoted market prices or an analysis of the undiscounted projected future cash flows by asset 

44

groups in order to determine if there is any indicator of impairment requiring us to further assess the fair value of our long-lived 
assets. Our asset groups consist of our operating segments in our Wholesale reportable segment, each of our retail stores, our 
Joybird operating segment, and other corporate assets, which are evaluated at the consolidated level.

Indefinite-Lived Intangible Assets and Goodwill

Indefinite-lived intangible assets include our American Drew trade name and the reacquired right to own and operate La-Z-Boy 
Furniture Galleries® stores we have acquired. Prior to our retail acquisitions, we licensed the exclusive right to own and operate 
La-Z-Boy Furniture Galleries® stores (and to use the associated trademarks and trade name) in those markets to the dealers 
whose assets we acquired, and we reacquired these rights when we purchased the dealers' other assets. The reacquired right to 
own and operate La-Z-Boy Furniture Galleries® stores are indefinite-lived because our Retailer Agreements are perpetual 
agreements that have no specific expiration date and no renewal options. A Retailer Agreement remains in effect as long as the 
independent retailer is not in default under the terms of the agreement. 

Our goodwill relates to the acquisition of La-Z-Boy Furniture Galleries® stores, the acquisition of the La-Z-Boy wholesale 
business in the United Kingdom and Ireland, and the acquisition of Joybird®, an e-commerce retailer and manufacturer of 
upholstered furniture. The reporting unit for goodwill arising from retail store acquisitions is our Retail operating segment. We 
have three geographic regions which are considered components of our Retail operating segment. These three geographic 
regions are aggregated into one reporting unit for goodwill because they are economically similar, they operate in a consistent 
manner across the regions, and each store supports and benefits from common research and development projects. Additionally, 
the goodwill is recoverable from each of the geographic regions working in concert because we can change the composition of 
the regions to strategically rebalance management and distribution capacity as needed. The reporting unit for goodwill arising 
from the acquisition of the La-Z-Boy wholesale business in the United Kingdom and Ireland and the acquisition of Joybird is 
each respective operating segment.

We test indefinite-lived intangibles and goodwill for impairment on an annual basis in the fourth quarter of our fiscal year, or 
more frequently if events or changes in circumstances indicate that the carrying value might be impaired. We have the option to 
first assess qualitative factors in order to determine if it is more likely than not that the fair value of our intangible assets or 
reporting units are greater than their carrying value. If the qualitative assessment leads to a determination that the intangible 
asset/reporting unit’s fair value may be less than its carrying value, or if we elect to bypass the qualitative assessment 
altogether, we are required to perform a quantitative impairment test by calculating the fair value of the intangible asset/
reporting unit and comparing the fair value with its associated carrying value. We establish the fair value of our indefinite-lived 
trade names and reacquired rights based upon the relief from royalty method. The estimated fair value of our reporting units is 
determined based upon the income approach using discounted future cash flows. In situations where the fair value is less than 
the carrying value, an impairment charge would be recorded for the shortfall.

Amortizable Intangible Assets

We test amortizable intangible assets for impairment if events or changes in circumstances indicate that the assets might be 
impaired. We have amortizable intangible assets related to the acquisition of the La-Z-Boy wholesale business in the United 
Kingdom and Ireland, which primarily include acquired customer relationships. These intangible assets are amortized on a 
straight-line basis over their estimated useful lives, which do not exceed 15 years. We also have an amortizable intangible asset 
for the Joybird® trade name, which is amortized on a straight-line basis over its estimated useful life of eight years. All 
intangible amortization expense is recorded as a component of SG&A expense. We established the fair value of these 
amortizable intangible assets based on the multi-period excess earnings method, a variant of the income approach, and the relief 
from royalty method, as applicable. 

Investments

Available-for-sale debt securities are recorded at fair value with the net unrealized gains and losses (that are deemed to be 
temporary) reported as a component of other comprehensive income/(loss). Equity securities are recorded at fair value with 
unrealized gains and losses recorded in other income (expense), net. We also hold non-marketable preferred shares and warrants 
to purchase common shares of two privately-held start-up companies. The fair value of these equity investments is not readily 
determinable and therefore, we estimate the fair value as costs minus impairment, if any, plus or minus adjustments resulting 
from observable price changes in orderly transactions for identical or similar investments with the same issuer. Realized gains 
and losses for all investments, charges for other-than-temporary impairments of debt securities, and charges for impairment on 
our equity investments without readily determinable values are included in determining net income, with related purchase costs 
based on the first-in, first-out method. We evaluate our available-for-sale debt investments for possible other-than-temporary 
impairments by reviewing factors such as the extent to which an investment's fair value is below our cost basis, the issuer's 

45

financial condition, and our ability and intent to hold the investment for sufficient time for its market value to recover. For 
impairments that are other-than-temporary, an impairment loss is recognized in earnings equal to the difference between the 
investment's cost and its fair value at the balance sheet date of the reporting period for which the assessment is made. The fair 
value of the investment then becomes the new amortized cost basis of the investment and it is not adjusted for subsequent 
recoveries in fair value.

Life Insurance

Life insurance policies are recorded at the amount that could be realized under the insurance contract as of the date of our 
consolidated balance sheet. These assets are classified as other long-term assets on our consolidated balance sheet and are used 
to fund our executive deferred compensation plan and performance compensation retirement plan. The change in cash surrender 
or contract value is recorded as income or expense, in other income (expense), net, during each period.

Customer Deposits

We collect a deposit on a portion of the total merchandise price at the time a customer order is placed in one of our company-
owned retail stores, and through our website, www.la-z-boy.com. We record this as a customer deposit, which is included in 
our accrued expenses and other current liabilities on our consolidated balance sheet. The balance of the order is paid in full 
prior to delivery of the product. At the time the customer places an order through www.joybird.com, we collect the entire 
amount owed and record this as a customer deposit. 

Revenue Recognition and Related Allowances

Revenues are recognized when control of the promised goods or services is transferred to our customers, in an amount that 
reflects the consideration we expect to be entitled to receive in exchange for those goods or services. We generate revenues 
primarily by manufacturing/importing and delivering upholstery and casegoods (wood) furniture products to independent 
furniture retailers, independently-owned La-Z-Boy Furniture Galleries® stores or the end consumer. Each unit of furniture is a 
separate performance obligation, and we satisfy our performance obligation when control of our product is passed to our 
customer, which is the point in time that our customers are able to direct the use of and obtain substantially all of the remaining 
economic benefit of the goods or services.

The majority of our wholesale shipping agreements are freight-on-board shipping point and risk of loss transfers to our 
customer once the product is out of our control. Accordingly, revenue is recognized for product shipments on third-party 
carriers at the point in time that our product is loaded onto the third-party container or truck and that container or truck leaves 
our facility. For our imported products, we recognize revenue at the point in time that legal ownership is transferred, which may 
not occur until after the goods have passed through U.S. Customs. In all cases, this revenue includes amounts we bill to 
customers for freight charges, because we have elected to treat shipping activities that occur after the customer has obtained 
control of our product as a fulfillment cost rather than an additional promised service. Because of this election, we recognize 
revenue for shipping when control of our product passes to our customer, and the shipping costs are accrued when the freight 
revenue is recognized. Revenue for product shipments on company-owned trucks is recognized for the product and freight at 
the point in time that our product is delivered to our customer's location.

We recognize revenue for retail sales and online sales to the end consumer through our company-owned retail stores, www.la-z-
boy.com or www.joybird.com once the end consumer has taken control of the furniture, at which point legal title has passed to 
them. This takes place when the product is delivered to the end consumer's home. Home delivery is not a promised service to 
our customer, and is not a separate performance obligation, because home delivery is a fulfillment activity as the costs are 
incurred as part of transferring our product to the end consumer. At the time the customer places an order through our company-
owned retail stores or www.la-z-boy.com, we collect a deposit on a portion of the total merchandise price. We record this as a 
customer deposit, which is included in accrued expenses and other current liabilities on our consolidated balance sheet. The 
balance of the order is paid in full prior to delivery of the product. Once the order is taken through our company-owned retail 
stores or www.la-z-boy.com we recognize a contract asset and a corresponding deferred revenue liability for the difference 
between the total order and the deposit collected. The contract asset is included in other current assets on our consolidated 
balance sheet and the deferred revenue is included in accrued expenses and other current liabilities on our consolidated balance 
sheet. At the time the customer places an order through www.joybird.com, we collect the entire amount owed and record this as 
a customer deposit. Because the entire amount owed is collected at the time of the order, there is no contract asset recorded for 
Joybird sales.

At the time we recognize revenue, we make provisions for estimated refunds, product returns, and warranties, as well as other 
incentives that we may offer to customers. When estimating our incentives, we utilize either the expected value method or the 

46

most likely amount to determine the amount of variable consideration. We use either method depending on which method will 
provide the best estimate of the variable consideration, and we only include variable consideration when it is probable that there 
will not be a significant reversal in the amount of cumulative revenue recognized when the uncertainty associated with the 
variable consideration is subsequently resolved. Incentives offered to customers include cash discounts, rebates, advertising 
agreements and other sales incentive programs. Our sales incentives, including cash discounts and rebates, are recorded as a 
reduction to revenues. Service allowances are for a distinct good or service received from our customer and are recorded as a 
component of SG&A expense in our consolidated statement of income, and are not recorded as a reduction of revenue and are 
not considered variable consideration. We use substantial judgment based on the type of variable consideration or service 
allowance, historical experience and expected sales volume when estimating these provisions. The expected costs associated 
with our warranties and service allowances are recognized as expense when our products are sold. For sales tax, we elected to 
exclude from the measurement of the transaction price all taxes imposed on and concurrent with a specific revenue-producing 
transaction and collected by the entity from a customer, including sales, use, excise, value-added, and franchise taxes 
(collectively referred to as sales taxes). This allows us to present revenue net of these certain types of taxes.

All orders are fulfilled within one year of order date, therefore we do not have any unfulfilled performance obligations. 
Additionally, we elected the practical expedient to not adjust the promised amount of consideration for the effects of a 
significant financing component because at contract inception we expect the period between when we transfer our product to 
our customer and when the customer pays for the product to be one year or less.

Allowance for Credit Losses

Trade accounts receivable arise from the sale of products on trade credit terms. On a quarterly basis, we review all significant 
accounts as to their past due balances, as well as collectability of the outstanding trade accounts receivable for possible write 
off. It is our policy to write off the accounts receivable against the allowance account when we deem the receivable to be 
uncollectible. Additionally, we review orders from dealers that are significantly past due, and we ship product only when our 
ability to collect payment from our customer for the new order is probable.

Our allowances for credit losses reflect our best estimate of losses inherent in the trade accounts receivable balance. We 
determine the allowance based on known troubled accounts, weighing probabilities of future conditions and expected outcomes, 
and other currently available evidence.

Cost of Sales

Our cost of sales consists primarily of the cost to manufacture or purchase our merchandise, inspection costs, internal transfer 
costs, in-bound freight costs, outbound shipping costs, as well as warehousing costs, occupancy costs, and depreciation expense 
related to our manufacturing facilities and equipment.

Selling, General and Administrative Expenses

SG&A expenses include the costs of selling our products and other general and administrative costs. Selling expenses are 
primarily composed of commissions, advertising, warranty, bad debt expense, and compensation and benefits of employees 
performing various sales functions. Additionally, the occupancy costs of our retail facilities and the warehousing costs of our 
regional distribution centers are included as a component of SG&A. Other general and administrative expenses included in 
SG&A are composed primarily of compensation and benefit costs for administrative employees and other administrative costs.

Other Income (Expense), Net

Other income (expense), net is made up primarily of foreign currency exchange net gain/(loss), gain/(loss) on the sale of 
investments, unrealized gain/(loss) on equity securities, and all components of pension costs other than service costs and the 
refund/(charge) related to the termination of our defined benefit pension plan for eligible factory hourly employees in our La-Z-
Boy operating unit in fiscal 2019. Other income (expense), net also includes the benefit of $5.2 million of payroll tax credits 
resulting from the CARES Act recognized during the third quarter of fiscal 2021 and a $6.0 million impairment of our 
investment in a privately-held start-up company recognized in fiscal 2020.

47

Research and Development Costs

Research and development costs are charged to expense in the periods incurred. Expenditures for research and development 
costs were $7.6 million, $10.8 million, and $9.1 million for the fiscal years ended April 24, 2021, April 25, 2020, and April 27, 
2019, respectively, and are included as a component of SG&A.

Advertising Expenses

Production costs of commercials, programming and costs of other advertising, promotion and marketing programs are charged 
to expense in the period in which the commercial or advertisement is first aired or released. Gross advertising expenses were 
$94.6 million, $108.3 million, and $106.4 million for the fiscal years ended April 24, 2021, April 25, 2020, and April 27, 2019, 
respectively.

A portion of our advertising program is a national advertising campaign. This campaign is a shared advertising program with 
our dealers' La-Z-Boy Furniture Galleries® stores, which reimburse us for about 30% of the cost of the program (excluding 
company-owned stores). Because of this shared cost arrangement, the advertising expense is reported as a component of 
SG&A, while the dealers' reimbursement portion is reported as a component of sales.

Income Taxes

Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the 
estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing 
assets and liabilities and their respective tax bases and operating loss and tax credit carry-forwards. Deferred tax assets and 
liabilities are measured using enacted tax rates in effect for the year in which those temporary differences are expected to be 
recovered or settled.

In periods when deferred tax assets are recorded, we are required to estimate whether recoverability is more likely than not 
(i.e. a likelihood of more than 50%), based on, among other things, forecasts of taxable earnings in the related tax jurisdiction. 
We consider historical and projected future results of operations, the eligible carry-forward period, tax law changes, tax 
planning opportunities, and other relevant considerations when making judgments about realizing the value of our deferred tax 
assets.

We recognize in our consolidated financial statements the benefit of a position taken or expected to be taken in a tax return 
when it is more likely than not that the position would be sustained upon examination by tax authorities. A recognized tax 
position is then measured at the largest amount of benefit that is more likely than not to be realized upon settlement. Changes in 
judgment that result in subsequent recognition, derecognition or change in a measurement date of a tax position taken in a prior 
annual period (including any related interest and penalties) are recognized as a discrete item in the interim period in which the 
change occurs.

Foreign Currency Translation

Foreign currency transaction gains and losses associated with translating assets and liabilities denominated in a currency that is 
different than a subsidiaries' functional currency, are recorded in cost of sales and other income (expense), net in our 
consolidated statement of income. Assets and liabilities of foreign subsidiaries whose functional currency is their local currency 
are translated at the year-end exchange rates, and revenues and expenses are translated at average exchange rates for the period, 
with the corresponding translation effect included as a component of other comprehensive income.

Accounting for Stock-Based Compensation

We estimate the fair value of equity-based awards, including option awards and stock-based awards that vest based on market 
conditions, on the date of grant using option-pricing models. The value of the portion of the equity-based awards that are 
ultimately expected to vest is recognized as expense over the requisite service periods in our consolidated statement of income 
using a straight-line single-option method. We measure stock-based compensation cost for liability-based awards based on the 
fair value of the award on the grant date, and recognize it as expense over the vesting period. The liability for these awards is 
remeasured and adjusted to its fair value at the end of each reporting period until paid. We record compensation cost for stock-
based awards that vest based on performance conditions ratably over the vesting periods when the vesting of such awards 
become probable.

48

Commitments and Contingencies

We establish an accrued liability for legal matters when those matters present loss contingencies that are both probable and 
reasonably estimable. As a litigation matter develops and in conjunction with any outside legal counsel handling the matter, we 
evaluate on an ongoing basis whether such matter presents a loss contingency that is probable and reasonably estimable. When 
a loss contingency is not both probable and reasonably estimable, we do not establish an accrued liability. If, at the time of 
evaluation, the loss contingency related to a litigation matter is not both probable and reasonably estimable, the matter will 
continue to be monitored for further developments that would make such loss contingency both probable and reasonably 
estimable. Once the loss contingency related to a litigation matter is deemed to be both probable and reasonably estimable, we 
will establish an accrued liability with respect to such loss contingency and record a corresponding amount of litigation-related 
expense. We continue to monitor the matter for further developments that could affect the amount of the accrued liability that 
has been previously established.

Insurance/Self-Insurance

We use a combination of insurance and self-insurance for a number of risks, including workers' compensation, general liability, 
vehicle liability and the company-funded portion of employee-related health care benefits. Liabilities associated with these risks 
are estimated in part by considering historic claims experience, demographic factors, severity factors and other assumptions. 
Our workers' compensation reserve is an undiscounted liability. We have various excess loss coverages for employee-related 
health care benefits, vehicle liability, product liability, and workers' compensation liabilities. Our deductibles generally do not 
exceed $2.0 million.

Recent Accounting Pronouncements

Accounting pronouncement adopted in fiscal 2021 

The following table summarizes Accounting Standards Updates ("ASUs") which were adopted in fiscal 2021, but did not have a
material impact on our accounting policies or our consolidated financial statements and related disclosures.

ASU
ASU 2016-13
ASU 2020-04

Description
Financial Instruments – Credit losses (Topic 326): Measurement of Credit Losses on Financial Instruments
Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial 
Reporting

Accounting pronouncements not yet adopted

The following table summarizes additional accounting pronouncements which we have not yet adopted, but we believe will not 
have a material impact on our accounting policies or our consolidated financial statements and related disclosures.

ASU
ASU 2018-14

ASU 2019-12
ASU 2020-01

Description
Compensation – Retirement benefits – Defined Benefit Plans – General (Subtopic 
715-20): Changes to the Disclosure Requirements for Defined Benefit Plans
Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
Investments  – Equity Securities (Topic 321), Investments  – Equity Method and Joint 
Ventures (Topic 323), and Derivatives and Hedging (Topic 815): Clarifying the 
Interactions between Topic 321, Topic 323, and Topic 815

Adoption Date
Fiscal 2022

Fiscal 2022
Fiscal 2022

Note 2: Acquisitions

On September 14, 2020, we completed our asset acquisition of the Seattle, Washington business that operated six independently 
owned La-Z-Boy Furniture Galleries® stores and one warehouse for $13.5 million, subject to customary adjustments. In the 
second quarter of fiscal 2021, a $2.0 million cash payment was made for the purchase with future guaranteed payments of 
$9.4 million to be paid over 36 months or fewer, with timing of payments dependent upon the achievement of sales thresholds 
defined in the purchase agreement. This acquisition is a core part of our strategy to grow our company-owned retail business 
and leverage our integrated retail model where we earn a combined profit on both the wholesale and retail sales.

49

Prior to this acquisition, we licensed to the counterparty the exclusive right to own and operate La-Z-Boy Furniture Galleries® 
stores (and to use the associated trademarks and trade name) in the Seattle, Washington market, and we reacquired these rights 
when we consummated the transaction. The reacquired rights are indefinite-lived because our Retailer Agreements are 
perpetual agreements that have no specific expiration date and no renewal options. The effective settlement of these 
arrangements resulted in no settlement gain or loss as the contractual terms were at market. We recorded an indefinite-lived 
intangible asset of $2.2 million related to these reacquired rights. We also recognized $12.9 million of goodwill in our Retail 
segment related primarily to synergies we expect from the integration of the acquired stores and future benefits of these 
synergies. For federal income tax purposes, we will amortize and appropriately deduct all of the indefinite-lived intangible 
assets and goodwill assets over 15 years.

The acquisition of the Seattle, Washington business was not significant to our consolidated financial statements, and, therefore, 
pro-forma financial information is not presented. All of our provisional purchase accounting estimates for this acquisition are 
based on the information and data available to us as of the time of the issuance of these financial statements, and in accordance 
with Accounting Standard Codification Topic 805-10-25-15, are subject to change within the first 12 months of acquisition as 
we have access to additional data.

Prior Year Acquisitions

We did not complete any acquisitions during fiscal 2020. Acquisitions completed in fiscal 2019 are described below. 

Retail acquisitions

On August 15, 2018, and September 30, 2018, respectively, we acquired the assets of two independent operators of La-Z-Boy 
Furniture Galleries® stores: one that operated nine stores and two warehouses in Arizona and one that operated one store in 
Massachusetts, for an aggregate $42.8 million, including $38.9 million of cash, $2.6 million of forgiveness of accounts 
receivable, and $1.3 million of guaranteed future payments. We will pay the guaranteed future payments as they are due, with 
the last payment being completed in the second quarter of fiscal 2022. These acquisitions are an integral part of our ongoing 
strategy to grow our company-owned retail business and leverage our integrated retail model where we earn a combined profit 
on both the wholesale and retail sides of the business. All acquired stores were included in our Retail segment results upon 
acquisition.

Joybird acquisition

On July 30, 2018, we completed our acquisition of Stitch Industries, Inc. ("Joybird"), an e-commerce retailer and manufacturer 
of upholstered furniture, for guaranteed cash payments of $75 million, which was subject to a working capital adjustment of 
$2.5 million. We received the working capital adjustment during the third quarter of fiscal 2019 from amounts placed in escrow 
at the time of the closing of the transaction. We acquired Joybird to better position ourselves for growth in the online selling 
environment and increase our visibility with millennial and Gen X consumers, while simultaneously leveraging our supply 
chain assets.

The guaranteed payments include a closing date cash payment of $37.5 million in purchase price consideration (net of the 
working capital adjustment), $7.5 million in prepaid compensation, and the assumption of $5.0 million of liabilities that will be 
paid within two years following the acquisition. The remaining $25 million will be paid in five annual installments of 
$5 million on the anniversary date of the acquisition.

The $7.5 million of prepaid compensation relates to the retention of the four Joybird founders, who became our employees, 
each of whom agreed to forfeit proportional amounts if one or more of them resigns in the two years following the acquisition. 
We amortized the $7.5 million to SG&A expense over the two-year retention period on a straight-line basis. As we neared the 
end of the period for which four founders of Joybird were required to remain with the organization, we separated two of the 
founders during the fourth quarter of fiscal 2020. We waived our right to recover any compensation from these two founders, as 
we believe their work and two years of service commitment were substantially fulfilled, and accordingly we accelerated the 
amortization of the proportional amount of their respective retention agreement. 

In addition to the guaranteed cash payments of $75 million, we recorded a contingent consideration liability on the date of 
acquisition of $7.5 million, which reflected the fair value of the earn-out opportunities as of the date of acquisition. We also 
recorded a finite-lived intangible asset of $6.4 million reflecting the fair value of the acquired Joybird® trade name, which we 
are amortizing to SG&A expense on a straight-line basis over its useful life of eight years. The undiscounted range of the 
contingent consideration is zero to $65 million and is based on sales and profitability of Joybird in fiscal 2021 and fiscal 2023. 
Subsequent adjustments to the fair value of the contingent consideration will impact SG&A expense in our consolidated 
statement of income.

50

Comparability

During fiscal 2021, we determined that holdback payments for acquisition purchases of $6.9 million and $0.9 million included 
in net cash used by investing activities should have been included in net cash used by financing activities for the fiscal years 
ended April 25, 2020 and April 27, 2019, respectively. Although the amounts impacting payments for acquisitions were not 
material to the fiscal 2020 or 2019 consolidated financial statements, the classification of these amounts has been corrected by 
revising the consolidated statements of cash flows for the fiscal years ended April 25, 2020 and April 27, 2019.

Note 3: Restricted Cash

We have restricted cash on deposit with a bank as collateral for certain letters of credit. All of our letters of credit have maturity 
dates within the next 12 months, and we expect to renew some of these letters of credit when they mature.

(Amounts in thousands)

Cash and cash equivalents

Restricted cash

Total cash, cash equivalents and restricted cash

Note 4: Inventories

(Amounts in thousands)

Raw materials

Work in process

Finished goods

FIFO inventories

Excess of FIFO over LIFO

Total inventories

Note 5: Property, Plant and Equipment

(Amounts in thousands)

Buildings and building fixtures

Machinery and equipment

Information systems and software

Furniture and fixtures

Land improvements

Transportation equipment
Land

Construction in progress

Accumulated depreciation

Net property, plant and equipment

4/24/2021

4/25/2020

$ 

391,213  $ 

261,553 

3,490 

1,975 

$ 

394,703  $ 

263,528 

4/24/2021

4/25/2020

$ 

112,371  $ 

24,791 

121,182 

258,344 

(32,207) 

92,174 

14,064 

96,850 

203,088 

(21,445) 

$ 

226,137  $ 

181,643 

Estimated 
Useful Lives

4/24/2021

4/25/2020

3 - 40 years

$ 

234,375  $ 

233,063 

3 - 15 years

3 - 7 years

3 - 15 years

3 - 30 years

3 - 10 years
N/A

N/A

167,577 

155,776 

93,174 

23,441 

23,855 

15,372 
12,405 

24,848 

90,705 

23,890 

17,427 

15,092 
14,236 

28,234 

595,047 

578,423 

(375,853) 

(363,656) 

$ 

219,194  $ 

214,767 

Depreciation expense for the fiscal years ended April 24, 2021, April 25, 2020, and April 27, 2019, was $31.7 million, $30.0 
million, and $27.5 million, respectively.

Note 6: Leases

In February 2016, the Financial Accounting Standards Board issued ASU 2016-02, Leases (Topic 842), requiring lessees to 
record substantially all operating leases on their balance sheet. Under this standard, the lessee is required to record an asset for 
the right to use the underlying asset for the lease term and a corresponding liability for the contractual lease payments. We 
adopted this standard in the first quarter of fiscal 2020 using a modified retrospective approach. 

51

The Company leases real estate for retail stores, distribution centers, warehouses, plants, showrooms and office space. We also 
have equipment leases for tractors/trailers, IT and office equipment, and vehicles. We determine if a contract contains a lease at 
inception based on our right to control the use of an identified asset and our right to obtain substantially all the economic 
benefits from the use of that identified asset. Most of our real estate leases include options to renew or terminate early. We 
assess these options to determine if we are reasonably certain of exercising these options based on all relevant economic and 
financial factors. Any options that meet these criteria are included in the lease term at lease commencement.

Most of our leases do not have an interest rate implicit in the lease. As a result, for purposes of measuring our right of use 
("ROU") asset and lease liability, we determine our incremental borrowing rate by applying a spread above the U.S. Treasury 
borrowing rates. In the case an interest rate is implicit in a lease we will use that rate as the discount rate for that lease. Some of 
our leases contain variable rent payments based on a Consumer Price Index or percentage of sales. Due to the variable nature of 
these costs, they are not included in the measurement of the ROU asset and lease liability.

COVID-19 Impact

In response to the COVID-19 global pandemic, beginning in April of fiscal 2020, we secured rent relief from several of our 
lessors, most often in the form of the deferral of rent payments for one or more months. Under these agreements, certain rent 
payments were deferred without penalty and are to be paid back over varying periods. In accordance with FASB Staff Q&A - 
Topic 842 and Topic 840: Accounting for Lease Concessions Related to the Effects of the COVID-19 Pandemic ("FASB Staff 
Q&A") issued in April 2020, we elected to account for lease deferrals resulting directly from COVID-19 as if the enforceable 
rights and obligations for the deferrals existed in the respective contracts at lease inception and as such we did not account for 
the deferrals as lease modifications. Guidance from the FASB Staff Q&A provided methods to account for such rent deferrals 
which included the option to treat the lease as if no changes to the lease contract were made or to treat the deferred payments as 
variable lease payments. The FASB Staff Q&A allowed entities to select the most practical approach and did not require the 
same approach be applied consistently to all leases. For the majority of our leases, we elected to account for the deferrals as if 
no changes to the lease contract were made and continued to recognize lease expense, on a straight-line basis, during the 
deferral period. As of April 24, 2021, we have paid back the majority of our deferred rent.

Supplemental balance sheet information pertaining to our leases is as follows:

(Amounts in thousands)
Operating leases

ROU assets
Lease liabilities, short-term
Lease liabilities, long-term

Financing leases
ROU assets
Lease liabilities, short-term
Lease liabilities, long-term

The ROU assets by segment are as follows:

(Amounts in thousands)
Wholesale

Retail

Corporate & Other

Total ROU assets

$ 

$ 

4/24/2021

4/25/2020

343,207  $ 
67,493 
294,550 

318,634 
64,363 
270,162 

593  $ 
121 
473 

13 
13 
— 

4/24/2021

4/25/2020

$ 

76,899  $ 

69,665 

253,910 

12,991 

236,719 

12,263 

$ 

343,800  $ 

318,647 

52

The components of lease cost are as follows:

(Amounts in thousands)

Operating lease cost

Financing lease cost

Short-term lease cost

Variable lease cost (2)

Less: Sublease income

Total lease cost

(1) Rental expense for fiscal year ended 4/27/2019 was $77.2 million.
(2)

Includes deferred payments on select leases in accordance with the FASB Staff Q&A. 

The following tables present supplemental lease disclosures:

Fiscal Year Ended (1)

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

$ 

79,072  $ 

76,223 

53 

545 

(245)

166 

248 

(40)

(1,546) 

(2,504) 

$ 

77,879  $ 

74,093 

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

Operating Leases Financing Leases Operating Leases Financing Leases

$ 

79,707  $ 

53  $ 

77,176  $ 

165 

— 

(Amounts in thousands)
Cash paid for amounts included in the measurement of 
lease liabilities

Lease liabilities arising from new ROU assets

93,399 

631 

72,061 

(Amounts in thousands)

Operating Leases Financing Leases Operating Leases Financing Leases

Weighted-average remaining lease term (years)

Weighted-average discount rate

6.8

 3.3 %

4.8

 1.7 %

7.0

 3.9 %

0.3

 3.9 %

4/24/2021

4/25/2020

The following table presents our maturity of lease liabilities:

(Amounts in thousands)

Within one year

After one year and within two years

After two years and within three years

After three years and within four years

After four years and within five years
After five years

Total lease payments

Less: Interest

Total lease obligations

4/24/2021

Operating Leases (1)

Financing Leases

$ 

78,079  $ 

68,593 

59,561 

48,304 

38,122 
110,735 

403,394 

41,351 

$ 

362,043  $ 

130 

130 

130 

130 

98 
— 

618 

24 

594 

(1) Excludes approximately $29.7 million in future lease payments for various operating leases commencing in a future period

Note 7: Goodwill and Other Intangible Assets

We have goodwill on our consolidated balance sheet as follows:

Reportable Segment/Unit
Wholesale Segment

Retail Segment

Corporate & Other Segment

Reporting Unit
La-Z-Boy United Kingdom

Retail
Joybird

Related Acquisition
Wholesale business in the United Kingdom and Ireland
La-Z-Boy Furniture Galleries® stores
Joybird

53

We test goodwill for impairment on an annual basis in the fourth quarter of each fiscal year, and more frequently if events or 
changes in circumstances indicate that it might be impaired. Under US GAAP, we have the option to first assess qualitative 
factors in order to determine if it is more likely than not that the fair value of one of our reporting units is greater than its 
carrying value ("Step 0"). If the qualitative assessment leads to a determination that the reporting unit’s fair value is less than its 
carrying value, or if we elect to bypass the qualitative assessment altogether, we are required to perform a quantitative 
impairment test ("Step 1") by calculating the fair value of the reporting unit and comparing the fair value with its associated 
carrying value.

During our fiscal 2021 annual impairment test, we first assessed goodwill recoverability qualitatively using the Step 0 approach 
for each of our reporting units. For our qualitative assessment, we considered the most recent quantitative analysis, which was 
performed during the fourth quarter of fiscal 2020, including assumptions used, such as discount rates and tax rates, indicated 
fair values, and the amounts in which those fair values exceeded their carrying amounts. Further, we compared actual 
performance in fiscal 2021, along with future financial projections to the internal financial projections used in the prior 
quantitative analysis. Additionally, we considered various other factors including macroeconomic conditions, relevant industry 
and market trends, and factors specific to the Company that could indicate a potential change in the fair value of our reporting 
units. Lastly, we evaluated whether any events have occurred or any circumstances have changed since the fourth quarter of 
fiscal 2020 that would indicate that our goodwill may have become impaired since our last quantitative test. Based on these 
qualitative assessments, we determined that it is more likely than not that the fair value of each of our reporting units exceeded 
their respective carrying value and as such, our goodwill was not considered impaired as of April 24, 2021, and the Step 1 
quantitative goodwill impairment analysis was not necessary. 

Fiscal 2020 Goodwill Impairment Charge

As a result of our fiscal 2020 annual impairment test, we recorded a non-cash pre-tax impairment charge of $26.9 million to 
reduce the carrying value of the goodwill for our Joybird reporting unit to its indicated fair value. Factors contributing to the 
impairment charge included financial projections at that time, largely impacted by uncertainties around COVID-19, integration 
activities taking longer than anticipated, and a slower than anticipated growth rate due to a shifting focus on profitability. 

The following table summarizes changes in the carrying amount of our goodwill by reportable segment: 

(Amounts in thousands)

Balance at April 27, 2019

Prior period adjustment (1)

Impairment charge

Translation adjustment

Balance at April 25, 2020

Acquisitions

Translation adjustment
Balance at April 24, 2021

Wholesale
Segment

Retail
Segment

Corporate
and Other

Total
Goodwill

$ 

12,148  $ 

94,103  $ 

79,616  $ 

185,867 

— 

— 

— 

— 

2,692 

2,692 

(26,862)   

(26,862) 

(518)   

(162)   

11,630 
— 

93,941 
12,936 

— 

55,446 
— 

1,422 
13,052  $ 

439 
107,316  $ 

— 
55,446  $ 

$ 

(680) 

161,017 
12,936 

1,861 
175,814 

(1)

Includes $3.5 million adjustment made during the fourth quarter of fiscal 2020, as we determined that both goodwill and the customer deposit 
liability were understated, partially offset by a $0.8 million working capital adjustment made in the first quarter of fiscal 2020. 

We have intangible assets on our consolidated balance sheet as follows:

Reportable Segment
Wholesale Segment

Wholesale Segment
Retail segment

Corporate & Other

Intangible Asset
Primarily acquired customer relationships from our 
acquisition of the wholesale business in the United 
Kingdom and Ireland
American Drew® trade name
Reacquired rights to own and operate La-Z-Boy 
Furniture Galleries® stores
Joybird® trade name

Useful Life
Amortizable over useful lives that do 
not exceed 15 years

Indefinite-lived
Indefinite-lived

Amortizable over eight-year useful life

54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We test amortizable intangible assets and indefinite-lived intangibles for impairment on an annual basis in the fourth quarter of 
our fiscal year, or more frequently if events or changes in circumstances indicate that the carrying value might be impaired. 
Similar to our goodwill testing, we used the qualitative Step 0 approach to assess if it was more likely than not that the fair 
values of our intangible assets were greater than their carrying values. Based on the same qualitative factors outlined above, we 
determined that it is more likely than not that the fair value of each of our intangible assets exceeded their respective carrying 
value and as such, our intangible assets were not considered impaired as of April 24, 2021, and the Step 1 quantitative 
impairment analysis was not necessary.

The following summarizes changes in our intangible assets:

(Amounts in thousands)

Balance at April 27, 2019

Amortization

Translation adjustment

Balance at April 25, 2020

Acquisitions

Amortization

Translation adjustment

Balance at April 24, 2021

Indefinite-
Lived Trade 
Names

Finite-Lived 
Trade Name

Indefinite-
Lived 
Reacquired 
Rights

Other 
Intangible 
Assets

Total 
Intangible 
Assets

$ 

1,155  $ 

5,801  $ 

20,117  $ 

2,834  $ 

— 

— 

(798)

— 

—

(121)

(220)

(115)

29,907 

(1,018)

(236) 

$ 

1,155  $ 

5,003  $ 

19,996  $ 

2,499  $ 

28,653 

— 

— 

— 

— 

(798)

— 

2,182 

—

329 

— 

(228)

293 

2,182 

(1,026)

622 

$ 

1,155  $ 

4,205  $ 

22,507  $ 

2,564  $ 

30,431 

For our intangible assets recorded as of April 24, 2021, we estimate annual amortization expense to be $1.0 million for each of 
the five succeeding fiscal years.

Note 8: Investments

We have current and long-term investments intended to enhance returns on our cash as well as to fund future obligations of our 
non-qualified defined benefit retirement plan, our executive deferred compensation plan, and our performance compensation 
retirement plan. We also hold other investments consisting of cost-basis preferred shares of two privately-held start-up 
companies (refer to Note 20, Fair Value Measurement). Our short-term investments are included in other current assets and our 
long-term investments are included in other long-term assets on our consolidated balance sheet.

The following summarizes our investments:

(Amounts in thousands)

Short-term investments:

Marketable securities

Held-to-maturity investments

Total short-term investments

Long-term investments:

Marketable securities

Cost basis investments
Total long-term investments

Total investments

Investments to enhance returns on cash
Investments to fund compensation/retirement plans
Other investments

Total investments

55

4/24/2021

4/25/2020

$ 

18,037  $ 

18,634 

2,532 

20,569 

27,256 

7,579 

34,835 

$ 

$ 

$ 

55,404  $ 

32,475  $ 
15,350 
7,579 
55,404  $ 

3,337 

21,971 

19,572 

6,479 

26,051 

48,022 

28,622 
12,921 
6,479 
48,022 

The following is a summary of the unrealized gains, unrealized losses, and fair value by investment type:

(Amounts in thousands)

Equity securities

Fixed income

Other

Gross
Unrealized 
Gains

4/24/2021

Gross
Unrealized 
Losses

Fair Value

Gross
Unrealized 
Gains

4/25/2020

Gross
Unrealized 
Losses

$ 

2,798  $ 

(5)  $ 

14,954  $ 

1,011  $ 

(6,390)  $ 

136 

559 

(29)   

— 

35,631 

4,819 

268 

372 

(56)   

— 

Fair Value

12,692 

30,213 

5,117 

Total securities

$ 

3,493  $ 

(34)  $ 

55,404  $ 

1,651  $ 

(6,446)  $ 

48,022 

The following table summarizes sales of marketable securities:

(Amounts in thousands)
Proceeds from sales
Gross realized gains
Gross realized losses

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

33,631  $ 
1,026 

(71)   

36,443  $ 
852 
(159)   

20,944 
1,152 
(496) 

The following is a summary of the fair value of fixed income marketable securities, classified as available-for-sale securities, by 
contractual maturity:

(Amounts in thousands)
Within one year
Within two to five years
Within six to ten years
Thereafter
Total 

Note 9: Accrued Expenses and Other Current Liabilities

(Amounts in thousands)

Payroll and other compensation

Accrued product warranty, current portion
Customer deposits

Deferred revenue
Other current liabilities

4/24/2021

$ 

$ 

18,069 
14,490 
1,268 
1,804 
35,631 

4/24/2021

4/25/2020

$ 

62,546  $ 

14,447 
180,766 

108,460 
83,685 

34,980 

14,264 
40,721 

17,086 
48,231 

Accrued expenses and other current liabilities

$ 

449,904  $ 

155,282 

The increase in customer deposits and deferred revenue was primarily driven by higher Retail segment and Joybird written sales 
in fiscal 2021. Higher written sales also led to an increase in contract assets, which are included in other current assets on the 
consolidated balance sheet, consistent with the increase in deferred revenue. Refer to Note 16, Revenue Recognition, for 
additional details regarding our contract assets and contract liabilities.

Note 10: Debt

We maintain a revolving credit facility secured primarily by all of our accounts receivable, inventory, cash deposits, and 
securities accounts. Availability under the agreement fluctuates according to a borrowing base calculated on eligible accounts 
receivable and inventory, net of customer deposits. We amended this agreement on December 19, 2017, extending its maturity 
date to December 19, 2022. The credit agreement includes affirmative and negative covenants that apply under certain 
circumstances, including a fixed-charge coverage ratio requirement that applies when excess availability under the line is less 
than certain thresholds. At April 24, 2021, we were not subject to the fixed-charge coverage ratio requirement, as we had no 
borrowings outstanding under the agreement, and had excess availability of $61.7 million of the $150.0 million credit 

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
commitment. Excess availability was lower than the total remaining credit commitment, primarily due to higher reserves 
required due to the $140.0 million increase in customer deposits during the year. At April 25, 2020, we had $75.0 million in 
borrowings outstanding under the agreement, which was proactively borrowed to manage liquidity in response to economic 
conditions resulting from COVID-19 in the fourth quarter of 2020 and was repaid during the first half of fiscal 2021. At 
April 25, 2020, we were not subject to the fixed-charge coverage ratio requirement and had excess availability of $43.2 million 
of the $150.0 million credit commitment. 

Cash paid for interest during fiscal years 2021, 2020, and 2019 was $0.8 million, $0.6 million, and $1.0 million, respectively.

Note 11: Employee Benefits

The table below summarizes the total costs associated with our employee retirement and welfare plans.

(Amounts in thousands)
401(k) Retirement Plan
Performance Compensation Retirement Plan
Deferred Compensation Plan
Non-Qualified Defined Benefit Retirement Plan (1)
Net Periodic Pension Cost (2)

(1) Primarily related to interest cost.
(2) Refer below for breakdown of net periodic pension cost.

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

7,313  $ 
3,810 
24 
803 
— 

9,380  $ 
1,115 
719 
796 
— 

9,128 
3,084 
284 
805 
35,998 

401(k) Retirement Plan. Voluntary 401(k) retirement plans are offered to eligible employees within certain U.S. operating units. 
For most operating units, we make matching contributions based on specific formulas. On January 1, 2019, we increased our 
matching contributions for eligible employees which resulted in an additional expense of $1.7 million in fiscal 2019. As a result 
of the increased matching contributions, supplemental contributions awarded to eligible employees based on achievement of 
operating performance targets during fiscal 2019 were discontinued starting fiscal 2020. Additionally, on March 29, 2020, we 
announced a temporary freeze on 401(k) matching contributions as part of our COVID-19 action plan. During the second 
quarter of fiscal 2021 we reinstated 401(k) match for employees. 

Performance Compensation Retirement Plan. A performance compensation retirement plan ("PCRP") is maintained for eligible 
highly compensated employees. The Company contributions to the plan are based on achievement of performance targets. 
Employees vest in these contributions if they achieve certain age and years of service with the Company, and can elect to 
receive benefit payments over a period ranging between five to twenty years after they leave the Company. Further information 
related to the plan is as follows: 

(Amounts in thousands)
Short-term obligation included in other current liabilities
Long-term obligation included in other long-term liabilities

4/24/2021

4/25/2020

$ 

716  $ 

15,194 

638 
12,492 

Executive Deferred Compensation Plan. We maintain an executive deferred compensation plan for eligible highly compensated 
employees, an element of which may include Company contributions. Further information related to the plan is as follows:

(Amounts in thousands)
Plan obligation included in other long-term liabilities
Cash surrender value on life insurance contracts included in other long-term assets (1)
Mutual funds held by plan included in other current assets (2)

4/24/2021

4/25/2020

$ 

26,548  $ 
41,133 
10 

22,282 
34,562 
76 

(1) Life insurance contracts are related to the Executive Deferred Compensation Plan and the PCRP.
(2) Mutual funds are considered trading securities.

Non-Qualified Defined Benefit Retirement Plan. We maintain a non-qualified defined benefit retirement plan for certain former 
salaried employees. We hold available-for-sale marketable securities to fund future obligations of this plan in a Rabbi trust 
(refer to Note 8, Investments, and Note 20, Fair Value Measurements, for additional information on these investments). We are 

57

not required to fund the non-qualified defined benefit retirement plan in fiscal 2022; however, we have the discretion to make 
contributions to the Rabbi trust. Further information related to the plan is as follows:

(Amounts in thousands)
Plan obligation included in long-term liabilities 
Discount rate used to determine obligation

(Amounts in thousands)
Actuarial loss recognized in AOCI
Benefit payments (1)

4/24/2021
$  15,783 

4/25/2020
$  16,846 

 3.0 %

 2.8 %

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

347  $ 

218  $ 

1,091 

1,091 

190 
1,091 

(1) Benefit payments are scheduled to be between $1.0 million and $1.1 million annually for the next 10 years.

Defined Benefit Pension Plan. During the fourth quarter of fiscal 2019, we terminated our defined benefit pension plan for 
eligible factory hourly employees in our La-Z-Boy operating unit. In connection with the plan termination, we settled all future 
obligations under the plan through a combination of lump-sum payments to eligible participants who elected to receive them, 
and the transfer of any remaining benefit obligations under the plan to a highly rated insurance company. 

As a result of these actions, we recognized a non-cash pre-tax pension termination charge of $32.7 million during the fourth 
quarter of fiscal 2019. During the second quarter of fiscal 2020, we received a pre-tax refund of $1.9 million from the insurance 
company, representing an overpayment of the expected benefit obligations that were settled during the fourth quarter of fiscal 
2019. Both the initial charge and the refund were recorded as pension termination refund (charge) in our consolidated statement 
of income.

There were no net periodic pension costs associated with the terminated pension plan in the fiscal years ended April 24, 2021, 
or April 25, 2020. For the fiscal year ended April 27, 2019, net periodic pension costs were as follows:

(Amounts in thousands)

Service cost

Interest cost

Expected return on plan assets

Net amortization

Pension termination charge

Net periodic pension cost

Fiscal Year Ended

(52 weeks)

4/27/2019

$ 

$ 

851 

4,464 

(4,544) 

2,556 

32,671 

35,998 

The components of net periodic pension cost, other than the service cost, were included in other income (expense), net in our 
consolidated statement of income. Service cost was recorded in cost of sales in our consolidated statement of income.

Note 12: Product Warranties

We accrue an estimated liability for product warranties when we recognize revenue on the sale of warrantied products. We 
estimate future warranty claims on product sales based on our historical claims experience and periodically adjust the provision 
to reflect changes in actual experience. We incorporate repair costs into our liability estimates, including materials, labor and 
overhead amounts necessary to perform repairs, and any costs associated with delivering repaired product to our customers. 
Over 90% of our warranty liability relates to our Wholesale reportable segment as we generally warrant our products against 
defects for one year on fabric and leather, from one to ten years on cushions and padding, and provide a limited lifetime 
warranty on certain mechanisms and frames. Our Wholesale segment warranties cover labor costs relating to our parts for one 
year. We provide a limited lifetime warranty against defects on a majority of the Joybird products, which are a part of our 
Corporate and Other results. For all our manufacturer warranties, the warranty period begins when the consumer receives our 
product. We use considerable judgment in making our estimates, and we record differences between our actual and estimated 
costs when the differences are known.

58

 
 
 
 
 
 
 
A reconciliation of the changes in our product warranty liability is as follows:

(Amounts in thousands)

Balance as of the beginning of the year

Accruals during the year

Settlements during the year

Balance as of the end of the year (1)

4/24/2021

4/25/2020

$ 

23,255  $ 

21,956 

(21,575) 

22,736 

22,563 

(22,044) 

$ 

23,636  $ 

23,255 

(1)

$14.4 million and $14.3 million recorded in accrued expenses and other current liabilities as of April 24, 2021, and April 25, 2020,
respectively, while the remainder is included in other long-term liabilities. 

We recorded accruals during the periods presented in the table above, primarily to reflect charges that relate to warranties 
issued during the respective periods. 

Note 13: Contingencies and Commitments

We have been named as a defendant in various lawsuits arising in the ordinary course of business and as a potentially 
responsible party at certain environmental clean-up sites, the effect of which are not considered significant. Based on a review 
of all currently known facts and our experience with previous legal and environmental matters, we have recorded expense in 
respect of probable and reasonably estimable losses arising from legal matters, and we currently do not believe it is probable 
that we will have any additional loss for legal or environmental matters that would be material to our consolidated financial 
statements.

In view of the inherent difficulty of predicting the outcome of litigation, particularly where the claimants seek very large or 
indeterminate damages or where the matters present novel legal theories, we generally cannot predict the eventual outcome, 
timing, or related loss, if any, of pending matters.

Note 14: Stock-Based Compensation

In fiscal 2018, our shareholders approved the La-Z-Boy Incorporated 2017 Omnibus Incentive Plan which provides for the 
grant of stock options, stock appreciation rights, restricted stock, stock units (including deferred stock units), unrestricted stock, 
dividend equivalent rights, and short-term cash incentive awards. Under this plan, as amended, the aggregate number of 
common shares that may be issued through awards of any form is 5.9 million shares.

The table below summarizes the total stock-based compensation expense recognized for all outstanding grants in our 
consolidated statement of income:

(Amounts in thousands)

Equity-based awards expense

Stock options 

Restricted stock awards

Restricted stock units issued to Directors

Performance-based shares

Total equity-based awards expense

Liability-based awards expense

Stock appreciation rights

Restricted stock units 

Performance-based units

Deferred stock units
Total liability-based awards expense

Total stock-based compensation expense (1)

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

2,959  $ 

2,000  $ 

3,367 

840 

5,505 

12,671 

375 

43 

23 

2,913 

900 

2,558 

8,371 

(240)

20 

6 

3,507 

2,548 

704 

4,222 

10,981 

98

22 

7 

1,437 
1,878 
14,549  $ 

(768)
(982)
7,389  $ 

212
339
11,320 

$ 

(1) Stock-based compensation expense is recorded in SG&A expense in the consolidated statement of income.

59

Stock Options. The La-Z-Boy Incorporated 2017 Omnibus Incentive Plan authorized grants to certain employees and directors 
to purchase common shares at a specified price, which may not be less than 100% of the current market price of the stock at the 
date of grant. We granted 315,584 stock options to employees during the first quarter of fiscal 2021, and we also have stock 
options outstanding from previous grants. We recognize compensation expense for stock options over the vesting period equal 
to the fair value on the date our Compensation Committee approved the awards. The vesting period for our stock options ranges 
from one to four years, with accelerated vesting upon retirement. The vesting date for retirement-eligible employees is the later 
of the date they meet the criteria for retirement or the end of the fiscal year in which the grant was made. We accelerate the 
expense for options granted to retirement eligible employees over the vesting period, with expense recognized from the grant 
date through their retirement eligibility date or over the ten months following the grant date, whichever period is longer. We 
have elected to recognize forfeitures as an adjustment to compensation expense in the same period as the forfeitures occur.  
Granted options outstanding under the former long-term equity award plan remain in effect and have a term of 10 years.

We received $10.8 million, $4.8 million, and $16.2 million in cash during fiscal 2021, 2020, and 2019, respectively, for 
exercises of stock options.

Plan activity for stock options under the above plans was as follows:

Outstanding at April 25, 2020

Granted

Canceled

Exercised

Outstanding at April 24, 2021

Number of Shares
(In Thousands)

Weighted Average 
Exercise Price

Weighted Average 
Remaining 
Contractual Term
 (Years)

Aggregate Intrinsic 
Value
(In Thousands)

1,438  $ 

316 

(7)   

(405)   

1,342 

28.76 

27.54 

31.34 

26.79 

29.05 

7.2 $ 

N/A

N/A

N/A  

7.2  

103 

N/A

N/A

5,102 

19,008 

Exercisable at April 24, 2021

592  $ 

28.67 

6.0 $ 

8,609 

The aggregate intrinsic value of options exercised was $1.7 million and $9.9 million in fiscal 2020 and fiscal 2019, 
respectively. As of April 24, 2021, our total unrecognized compensation cost related to non-vested stock option awards was 
$1.6 million, which we expect to recognize over a weighted-average remaining vesting term of all unvested awards of 1.7 years. 
During the year ended April 24, 2021, stock options with respect to 0.4 million shares vested.

We estimate the fair value of the employee stock options at the date of grant using the Black-Scholes option-pricing model, 
which requires management to make certain assumptions. We estimate expected volatility based on the historical volatility of 
our common shares. We base the average expected life on the contractual term of the stock option and expected employee 
exercise trends. We base the risk-free rate on U.S. Treasury issues with a term equal to the expected life assumed at the date of 
the grant. The fair value of stock options granted during fiscal 2021, fiscal 2020, and fiscal 2019 were calculated using the 
following assumptions:

Risk-free interest rate
Dividend rate
Expected life in years
Stock price volatility
Fair value per share

Fiscal 2021 
grant

Fiscal 2020 
grant

Fiscal 2019 
grant

 0.34 %
 — %
5.0
 41.79 %
10.06 

$ 

 2.19 %
 1.72 %
5.0
 34.27 %
7.94 

$ 

 2.82 %
 1.45 %
5.0
 33.07 %
9.65 

$ 

Stock Appreciation Rights ("SARs"). We have not granted any SARs to employees since fiscal 2014, but we have SARs 
outstanding from the fiscal 2014 award. All outstanding SARs are fully vested and have a term of ten years. SARs will be paid 
in cash upon exercise and, accordingly, we account for SARs as liability-based awards that we remeasure to fair value at the 
end of each reporting period. We have no remaining unrecognized compensation cost at April 24, 2021, relating to SARs 
awards as they are all fully vested, but we will continue to remeasure these awards to reflect the fair value at the end of each 
reporting period until all awards are exercised or forfeited. As of April 24, 2021, we had 6,010 SARs outstanding for the fiscal 
2014 award. These awards have exceeded their expected life and are remeasured to fair value based on their intrinsic value, 
which is the market value of our common stock on the last day of the reporting period less the exercise price, until the earlier of 

60

 
 
 
 
 
 
 
 
the exercise date or the contractual term date. At April 24, 2021, the intrinsic value per share of the fiscal 2014 award was 
$24.16.

Restricted Stock. We awarded 137,885 shares of restricted stock to employees during fiscal 2021. We issue restricted stock at 
no cost to the employees, and the shares are held in an escrow account until the vesting period ends. If a recipient's employment 
ends during the escrow period (other than through death or disability), the shares are returned at no cost to the Company. We 
account for restricted stock awards as equity-based awards because when they vest, they will be settled in common shares. The 
weighted average fair value of the restricted stock that was awarded in fiscal 2021 was $29.35 per share, the market value of 
our common shares on the date of grant. We have elected to recognize forfeitures as an adjustment to compensation expense in 
the same period as the forfeitures occur. We recognize compensation expense for restricted stock over the vesting period equal 
to the fair value on the date our compensation committee approved the awards. Restricted stock awards vest at 25% per year, 
beginning one year from the grant date for a term of four years.

The following table summarizes information about non-vested share awards as of and for the year ended April 24, 2021:

Non-vested shares at April 25, 2020

Granted

Vested

Canceled

Non-vested shares at April 24, 2021

Shares
(In Thousands)

Weighted 
Average Grant 
Date Fair Value

293  $ 

138 

(102) 

(9)

320 

30.34 

29.35 

29.66 

30.20

30.14 

Unrecognized compensation cost related to non-vested restricted shares was $6.9 million and is expected to be recognized over 
a weighted-average remaining contractual term of all unvested awards of 1.7 years.

Restricted Stock Units. Restricted stock units granted to our non-employee directors are offered at no cost to the directors and 
vest when a director leaves the board. During fiscal 2021, fiscal 2020, and fiscal 2019 we granted less than 0.1 million 
restricted stock units each year to our non-employee directors. We account for these restricted stock units as equity-based 
awards because when they vest, they will be settled in shares of our common stock. We measure and recognize compensation 
expense for these awards based on the market price of our common shares on the date of grant, which was $32.08, $31.77, and 
$33.15 for the awards granted in fiscal 2021, fiscal 2020, and fiscal 2019, respectively.

Performance Awards. Under the La-Z-Boy Incorporated 2017 Omnibus Incentive Plan, the Compensation Committee of the 
board of directors is authorized to award common shares to certain employees based on the attainment of certain financial goals 
over a given performance period. The awards are offered at no cost to the employees. In the event of an employee's termination 
during the vesting period, the potential right to earn shares under this program is generally forfeited.

Payout of the fiscal 2021 grant depends on our financial performance (50%) and a market-based condition based on the total 
return our shareholders receive on their investment in our stock relative to returns earned through investments in other public 
companies (50%). The performance award opportunity ranges from 50% of the employee's target award if minimum 
performance requirements are met to a maximum of 200% of the target award based on the attainment of certain financial and 
shareholder-return goals over a specific performance period, which is generally three fiscal years. Grants of performance-based 
shares during fiscal 2019 and fiscal 2020 were weighted (80%) on financial performance and (20%) on market-based conditions 
consistent with those in the fiscal 2021 grant

The number of awards that will vest, as well as unearned and canceled awards, depend on the achievement of certain financial 
and shareholder-return goals over the three-year performance periods, and will be settled in shares if service conditions are met, 
requiring employees to remain employed with the Company through the end of the three-year performance periods. 

61

The following table summarizes the performance-based shares outstanding at the maximum award amounts based upon the 
respective performance share agreements:

Outstanding shares at April 25, 2020

Granted

Vested

Unearned or canceled

Outstanding shares at April 24, 2021

Shares
(In Thousands)

Weighted 
Average Grant 
Date Fair Value

534  $ 

337 

(98)   

(104)   

669 

29.21 

30.75 

25.93 

30.30 

30.32 

We account for performance-based shares as equity-based awards because when they vest, they will be settled in common 
shares. We have elected to recognize forfeitures as an adjustment to compensation expense in the same period as the forfeitures 
occur. For shares that vest based on our results relative to the performance goals, we expense as compensation cost the fair 
value of the shares as of the day we granted the awards recognized over the performance period, taking into account the 
probability that we will satisfy the performance goals. The fair value of each share of the awards we granted in fiscal 2021, 
fiscal 2020, and fiscal 2019 that vest based on attaining performance goals was $30.75, $28.68, and $31.71, respectively, the 
market value of our common shares on the date we granted the awards less the dividends we expect to pay before the shares 
vest. For shares that vest based on market conditions, we use a Monte Carlo valuation model to estimate each share's fair value 
as of the date of grant. The Monte Carlo valuation model uses multiple simulations to evaluate our probability of achieving 
various stock price levels to determine our expected performance ranking relative to our peer group. Similar to the way in 
which we expense the awards of stock options, we expense compensation cost over the vesting period regardless of whether the 
market condition is ultimately satisfied. Based on the Monte Carlo model, the fair value as of the grant date of the fiscal 2021, 
fiscal 2020, and fiscal 2019 grants of shares that vest based on market conditions was $38.14, $38.75, and $46.39, respectively. 
Our unrecognized compensation cost at April 24, 2021, related to performance-based shares was $6.8 million based on the 
current estimates of the number of awards that will vest, and is expected to be recognized over a weighted-average remaining 
contractual term of all unvested awards of 1.4 years.

Equity-based compensation expenses related to performance-based shares recognized in our consolidated statement of income 
were as follows (for the fiscal years ended):

(Amounts in thousands)
Fiscal 2017 grant
Fiscal 2018 grant
Fiscal 2019 grant
Fiscal 2020 grant
Fiscal 2021 grant
Total expense

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

$ 

—  $ 
— 
1,545 
2,051 
1,909 
5,505  $ 

—  $ 
611 
996 
951 
— 
2,558  $ 

1,044 
1,402 
1,776 
— 
— 
4,222 

Deferred Stock Units. We account for awards under our deferred stock unit plan for non-employee directors as liability-based 
awards because upon exercise these awards will be paid in cash. We measure and recognize compensation expense based on the 
market price of our common stock on the grant date. We remeasure and adjust the liability based on the market value (intrinsic 
value) of our common shares on the last day of the reporting period until paid with a corresponding adjustment to reflect the 
cumulative amount of compensation expense. For purposes of dividends and for measuring the liability, each deferred stock 
unit is the equivalent of one common share. As of April 24, 2021, we had 0.1 million deferred stock units outstanding. Our 
liability related to these awards was $2.7 million and $1.4 million at April 24, 2021, and April 25, 2020, respectively, and is 
included as a component of other long-term liabilities on our consolidated balance sheet.

62

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(2,856)

(1,637) 

26,858 

(628) 

21,737 

(3,462) 

(3,363) 

(547)

91 

329 

(3,490) 

(6,952) 

5,264 

338 

(171)

5,431 

(1,521) 

Note 15: Accumulated Other Comprehensive Loss

Activity in accumulated other comprehensive loss was as follows:

(Amounts in thousands)

Balance at April 28, 2018

Changes before reclassifications

Cumulative effect adjustment for investments (1)

Amounts reclassified to net income (3)

Tax effect

Other comprehensive income (loss) attributable 
to La-Z-Boy Incorporated

Balance at April 27, 2019

Changes before reclassifications

(2,338) 

$ 

50  $ 

(1,941) 

Reclassification of certain income tax effects (2)

Amounts reclassified to net income

Tax effect

— 

— 

— 

Other comprehensive income (loss) attributable 
to La-Z-Boy Incorporated

(1,941) 

Translation 
adjustment

Change in fair 
value of cash 
flow hedge

Unrealized gain 
(loss) on 
marketable 
securities

Net pension 
amortization 
and net 
actuarial loss

Accumulated 
other 
comprehensive 
loss

$ 

2,388  $ 

154  $ 

1,376  $ 

(29,117)  $ 

(25,199) 

(2,338) 

— 

— 

— 

(369)

— 

280 

22 

330

(1,637) 

25 

(88)

(479)

26,553 

(562)

(67)

87  $ 

(1,370)

25,512 

6  $ 

(3,605)  $ 

— 

(97)

14 

(4)

(87)

387 

258

(141)

(61)

443

(1,809) 

(708)

218

394 

(1,905) 

Balance at April 25, 2020

$ 

(1,891)  $ 

—  $ 

449  $ 

(5,510)  $ 

Changes before reclassifications

Amounts reclassified to net income

Tax effect

Other comprehensive income (loss) attributable 
to La-Z-Boy Incorporated

4,932 

— 

— 

4,932 

— 

— 

— 

— 

(96)

(9)

26 

(79)

428

347

(197)

578

Balance at April 24, 2021

$ 

3,041  $ 

—  $ 

370  $ 

(4,932)  $ 

(1) The cumulative effect adjustment for investments is composed of $2.1 million of unrealized gains on equity investments offset by $0.5 million of

(2)

(3)

tax expense. We reclassified the net $1.6 million of cumulative effect adjustment from accumulated other comprehensive loss to retained earnings as
a result of adopting ASU 2016-01, Financial Instruments-Overall (Subtopic 825-10).
Income tax effects of the Tax Cuts and Jobs Act are reclassified from AOCI to retained earnings due to adoption of ASU 2018-02, Income
Statement-Reporting Comprehensive Income (Topic 220).
Includes a net $23.8 million charge related to the pension termination that occurred in the fourth quarter of fiscal 2019. Of this amount, $28.2 
million of expense was recorded as pension termination charge and $4.4 million of income was recorded in income tax expense in our consolidated
statement of income. For further information, refer to Note 11, Employee Benefits.

We reclassified the unrealized gain/(loss) on marketable securities from accumulated other comprehensive loss to net income 
through other income (expense), net, reclassified the change in fair value of cash flow hedges to net income through cost of 
sales, and reclassified the net pension amortization to net income through other income (expense), net.

The components of noncontrolling interest were as follows:

(Amounts in thousands)

Balance as of the beginning of the year

Net income

Other comprehensive income (loss)

Dividends distributed to joint venture minority partners
Other changes in noncontrolling interests

Balance as of the end of the year

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

15,553  $ 

14,468  $ 

13,035 

1,068 

534 

(8,507) 
— 
8,648  $ 

1,515 

(266)

— 
(164)
15,553  $ 

1,567 

(134)

— 
—
14,468 

$ 

63

Note 16: Revenue Recognition

The following table presents our revenue disaggregated by product category and by segment or unit:

(Amounts in thousands)

Motion Upholstery Furniture

Stationary Upholstery Furniture

Bedroom Furniture

Dining Room Furniture

Occasional Furniture

Other (1)

Total

(Amounts in thousands)

Motion Upholstery Furniture

Stationary Upholstery Furniture

Bedroom Furniture

Dining Room Furniture

Occasional Furniture

Other (1)

Total

Year Ended April 24, 2021

Wholesale

Retail

Corporate
and Other

Total

$ 

759,451  $ 

371,587  $ 

523  $  1,131,561 

332,046 

118,913 

134,296 

585,255 

37,351 

25,394 

44,897 

102,159 

5,785 

10,931 

20,682 

85,008 

9,629 

3,096 

3,171 

52,765 

39,421 

68,750 

(23,345) 

163,822 

$  1,301,298  $ 

612,906  $ 

127,370  $  2,041,574 

Eliminations

Consolidated Net Sales

(307,330) 

$  1,734,244 

Year Ended April 25, 2020

Wholesale

Retail

Corporate
and Other

Total

$ 

751,697  $ 

355,427  $ 

364  $  1,107,488 

364,027 

124,772 

102,522 

591,321 

31,195 

21,944 

43,933 

97,498 

7,408 

10,894 

20,069 

79,984 

6,426 

1,847 

1,931 

45,029 

34,685 

65,933 

(23,998) 

153,484 

$  1,310,294  $ 

598,554  $ 

89,092  $  1,997,940 

Eliminations

Consolidated Net Sales

(293,958) 

$  1,703,982 

(1) Primarily includes revenue for delivery, advertising, royalties, parts, accessories, after-treatment products, surcharges, discounts & allowances,

rebates and other sales incentives.

Motion Upholstery Furniture - Includes gross revenue for upholstered furniture, such as recliners, sofas, loveseats, chairs, 
sectionals and modulars that have a mechanism that allows the back of the product to recline or the product's footrest to extend. 
This gross revenue includes sales to La-Z-Boy Furniture Galleries® stores (including company-owned stores), operators of La-
Z-Boy Comfort Studio® locations, England Custom Comfort Center locations, other major dealers, independent retailers, and
the end consumer.

Stationary Upholstery Furniture - Includes gross revenue for upholstered furniture, such as sofas, loveseats, chairs, 
sectionals, modulars, and ottomans that do not have a mechanism. This gross revenue includes sales to La-Z-Boy Furniture 
Galleries® stores (including company-owned stores), operators of La-Z-Boy Comfort Studio® locations, England Custom 
Comfort Center locations, other major dealers, independent retailers, and the end consumer.

Bedroom Furniture - Includes gross revenue for casegoods furniture typically found in a bedroom, such as beds, chests, 
dressers, nightstands and benches. This gross revenue includes sales to La-Z-Boy Furniture Galleries® stores (including 
company-owned stores), independent retailers, and the end consumer.

Dining Room Furniture - Includes gross revenue for casegoods furniture typically found in a dining room, such as dining 
tables, dining chairs, storage units and stools. This gross revenue includes sales to La-Z-Boy Furniture Galleries® stores 
(including company-owned stores), independent retailers, and the end consumer.

64

Occasional Furniture - Includes gross revenue for casegoods furniture found throughout the home, such as cocktail tables, 
chairsides, sofa tables, end tables, and entertainment centers. This gross revenue includes sales to La-Z-Boy Furniture 
Galleries® stores (including company-owned stores), independent retailers, and the end consumer.

At April 24, 2021, our consolidated balance sheet includes contract assets of $108.5 million, reported as other current assets, 
that represent the remaining consideration to which we are entitled prior to fulfilling our performance obligation. At the 
beginning of fiscal 2021, we had $17.1 million of contract assets. The increase from the beginning of fiscal year 2021 compared 
with April 24, 2021, was driven by the unprecedented demand for our products during fiscal 2021 which resulted in an increase 
in written orders and a higher product backlog. 

We receive customer deposits from end consumers before we recognize revenue and in some cases we have the unconditional 
right to collect the remaining portion of the order price before we fulfill our performance obligation, resulting in deferred 
revenue (collectively, the "contract liabilities"). At April 24, 2021, we included $180.8 million of customer deposits and $108.5 
million of deferred revenues in accrued expenses and other current liabilities on our consolidated balance sheet. At the 
beginning of fiscal 2020, we had $40.7 million of customer deposits and $17.1 million of deferred revenues. These increases 
from prior year to current year are primarily related to the increased demand and written orders for our products during fiscal 
2021. During the fiscal year ended April 24, 2021, we recognized $55.1 million of revenue related to our contract liability 
balance at April 25, 2020.

We have elected the practical expedient permitted in ASC 606-10-32-18, which allows an entity to recognize the promised 
amount of consideration without adjusting for the effects of a significant financing component if the contract has a duration of 
one year or less. As our contracts typically are less than one year in length and do not have significant financing components, 
we have not adjusted consideration.

Note 17: Segment Information

Our reportable operating segments include the Wholesale segment and the Retail segment. Effective in the first quarter of fiscal 
2021, in order to better align with the manner in which we view and manage the business, coupled with economic and customer 
channel similarities, we revised our reportable operating segments by aggregating the former Upholstery segment with the 
former Casegoods segment to form the newly combined Wholesale segment. The change in our reportable operating segments 
reflects how the Company evaluates financial information used to make operating decisions. There were no changes to our 
Retail operating segment or Corporate & Other as part of this revision. Prior period results disclosed in the tables below have 
been revised to reflect these changes. 

Wholesale Segment. Our Wholesale segment consists primarily of three operating segments: La-Z-Boy, our largest operating 
segment, our England subsidiary, and our casegoods operating segment that sells furniture under three brands: American 
Drew®, Hammary and Kincaid®. The Wholesale segment also includes our international wholesale businesses. We aggregate 
these operating segments into one reportable segment because they are economically similar and meet the other aggregation 
criteria for determining reportable segments. Our Wholesale segment manufactures and imports upholstered furniture, such as 
recliners and motion furniture, sofas, loveseats, chairs, sectionals, modulars, ottomans and sleeper sofas and imports casegoods 
(wood) furniture such as occasional pieces, bedroom sets, dining room sets and entertainment centers. The Wholesale segment 
sells directly to La-Z-Boy Furniture Galleries® stores, operators of La-Z-Boy Comfort Studio® locations, England Custom 
Comfort Center locations, major dealers, and a wide cross-section of other independent retailers.

Retail Segment. Our Retail segment consists of one operating segment comprised of our 159 company-owned La-Z-Boy 
Furniture Galleries® stores. The Retail segment sells primarily upholstered furniture, in addition to some casegoods and other 
accessories, to end consumers through these stores.

Corporate & Other. Corporate & Other includes the shared costs for corporate functions, including human resources, 
information technology, finance and legal, in addition to revenue generated through royalty agreements with companies 
licensed to use the La-Z-Boy® brand name on various products. We consider our corporate functions to be other business 
activities and have aggregated them with our other insignificant operating segments, including our global trading company in 
Hong Kong and Joybird, an e-commerce retailer that manufactures upholstered furniture such as sofas, loveseats, chairs, 
ottomans, sleeper sofas and beds, and also imports casegoods (wood) furniture such as occasional tables and other accessories. 
Joybird sells to the end consumer primarily online through its website, www.joybird.com. None of the operating segments 
included in Corporate & Other meet the requirements of reportable segments.

65

The accounting policies of the operating segments are the same as those described in Note 1, Accounting Policies. We account 
for intersegment revenue transactions between our segments consistent with independent third-party transactions, that is, at 
current market prices. As a result, the manufacturing profit related to sales to our Retail segment is included within the 
Wholesale segment. Operating income realized on intersegment revenue transactions is therefore generally consistent with the 
operating income realized on our revenue from independent third-party transactions. Segment operating income is based on 
profit or loss from operations before interest expense, interest income, pension termination refunds (charges), other income 
(expense), net and income taxes. Identifiable assets are cash and equivalents, notes and accounts receivable, net inventories, net 
property, plant and equipment, right-of-use lease assets, goodwill and other intangible assets. Our unallocated assets include 
deferred income taxes, corporate assets (including a portion of cash and equivalents), and various other assets. Sales are 
attributed to countries on the basis of the customer's location.

The following table presents sales and operating income (loss) by segment:

(Amounts in thousands)

Sales

Wholesale segment:

Sales to external customers

Intersegment sales

Wholesale segment sales

Retail segment sales

Corporate and Other:

Sales to external customers

Intersegment sales

Corporate and Other sales

Eliminations

Consolidated sales

Operating Income (Loss)

Wholesale segment

Retail segment

Corporate and Other

Consolidated operating income

Interest expense

Interest income

Pension termination refund (charge)

Other income (expense), net

Income before income taxes

Fiscal Year Ended

(52 weeks)

(52 weeks)

(52 weeks)

4/24/2021

4/25/2020

4/27/2019

$ 1,006,377  $ 1,026,630  $  1,112,634 

294,921 

283,664 

270,081 

1,301,298 

1,310,294 

1,382,715 

612,906 

598,554 

570,201 

114,961 

12,409 

127,370 

78,798 

10,294 

89,092 

62,566 

11,446 

74,012 

(307,330) 

(293,958) 

(281,527) 

$ 1,734,244  $ 1,703,982  $  1,745,401 

$  134,312  $  142,440  $  140,495 

46,724 

48,256 

37,922 

(44,300) 

(71,934) 

(48,743) 

136,736 

118,762 

129,674 

(1,390) 

1,101 

— 

9,466 

(1,291) 

2,785 

1,900 

(6,983) 

(1,542) 

2,103 

(32,671) 

(2,237) 

$  145,913  $  115,173  $ 

95,327 

66

The following tables present additional financial information by segment and location. 

Fiscal Year Ended

(52 weeks)

(52 weeks)

(52 weeks)

4/24/2021

4/25/2020

4/27/2019

$  19,029 

$  17,612 

$  17,265 

4,894 

9,098 

4,271 

9,309 

4,007 

9,875 

$  33,021 

$  31,192 

$  31,147 

$  27,303 

$  36,602 

$  39,063 

8,958 

1,699 

7,597 

1,836 

4,604 

4,766 

$  37,960 

$  46,035 

$  48,433 

 91 %

 5 %

 4 %

 100 %

 89 %

 6 %

 5 %

 100 %

 89 %

 6 %

 5 %

 100 %

4/24/2021

4/25/2020

$  720,721  $  531,295 

546,299 

519,302 

495,970 

407,624 

$  1,786,322  $  1,434,889 

$  713,525  $  662,623 

55,714 

48,852 

$  769,239  $  711,475 

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

$ 

124,547  $ 
21,366 
145,913  $ 

102,125  $ 
13,048 
115,173  $ 

73,058 
22,269 
95,327 

(Amounts in thousands)

Depreciation and Amortization

Wholesale segment

Retail segment

Corporate and Other

Consolidated depreciation and amortization

Capital Expenditures

Wholesale segment

Retail segment

Corporate and Other

Consolidated capital expenditures

Sales by Country

United States

Canada

Other

Total

(Amounts in thousands)

Assets

Wholesale segment

Retail segment

Unallocated assets

Consolidated assets

Long-Lived Assets by Geographic Location

Domestic

International

Consolidated long-lived assets

Note 18: Income Taxes

Income before income taxes consists of the following:

(Amounts in thousands)
United States
Foreign
Total

67

Income tax expense (benefit) consists of the following components:

(Amounts in thousands)

Federal

Current 

Deferred

State

Current 

Deferred

Foreign

Current 

Deferred

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

18,327  $ 

25,026  $ 

17,629 

6,771 

1,440 

(2,649) 

6,475 

2,339 

4,451 

21 

7,901 

(1,409) 

3,025 

206 

6,199 

(933) 

4,919 

21 

Total income tax expense

$ 

38,384  $ 

36,189  $ 

25,186 

Our effective tax rate differs from the U.S. federal income tax rate for the following reasons:

(% of income before income taxes)

Statutory tax rate

Increase (reduction) in income taxes resulting from:

State income taxes, net of federal benefit

Tax effect of defined benefit pension plan termination

Gains and losses on corporate owned life insurance

Change in valuation allowance

U.S. research tax credits

Non-deductible asset impairment

Fair value adjustment of contingent consideration liability

Tax on undistributed foreign earnings

Miscellaneous items

Effective tax rate

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

 21.0 %

 21.0 %

 21.0 %

 4.3 %

 — %

 (1.2) %

 0.7 %

 (0.5) %

 — %

 2.0 %

 — %

 — %

 26.3 %

 4.2 %

 — %

 0.5 %

 0.7 %

 (0.6) %

 4.9 %

 (1.4) %

 1.1 %

 1.0 %

 31.4 %

 4.1 %

 2.7 %

 (0.2) %

 0.6 %

 (0.8) %

 — %

 — %

 — %

 (1.0) %

 26.4 %

For our Canada, Mexico, and United Kingdom foreign operating units, we permanently reinvest the earnings and consequently 
do not record a deferred tax liability relative to the undistributed earnings. We have reinvested approximately $45.8 million of 
the earnings. After enactment of the Tax Cuts and Jobs Act in 2017, the potential deferred tax attributable to these earnings 
would be approximately $1.4 million, primarily related to foreign withholding taxes and state income taxes. The Company 
changed its permanent reinvestment position on undistributed earnings for its Thailand foreign operating units and provided for 
deferred tax attributable to those earnings of approximately $1.3 million in fiscal 2020.

68

The primary components of our deferred tax assets and (liabilities) were as follows:

(Amounts in thousands)

Assets

Leases

Deferred and other compensation

State income tax—net operating losses, credits and other

Warranty

Inventory

Workers' compensation

Bad debt

Employee benefits

Federal net operating losses, credits

Other

Valuation allowance

Total deferred tax assets

Liabilities

Right of use lease assets

Property, plant and equipment

Inventory

Goodwill and other intangibles

Tax on undistributed foreign earnings

Other

Net deferred tax assets

4/24/2021

4/25/2020

$ 

88,536  $ 

21,361 

6,222 

5,709 

530 

2,559 

1,326 

1,904 

1,286 

— 

81,537 

20,821 

5,536 

5,797 

— 

2,567 

2,061 

3,441 

1,663 

2,354 

(3,495) 

(2,137) 

125,938 

123,640 

(84,440) 

(17,837) 

— 

(10,084) 

(752)

(910)

(77,479) 

(14,893) 

(827) 

(8,286) 

(1,316)

—

$ 

11,915  $ 

20,839 

The deferred tax assets associated with loss carry forwards and the related expiration dates are as follows:

(Amounts in thousands)

Federal net operating losses

Various U.S. state net operating losses (excluding federal tax effect)

Foreign capital losses

Amount

Expiration

$ 

1,286 

2,698 

17 

Fiscal 2038 - 2039

Fiscal 2022 - 2037

Indefinite

We evaluate our deferred taxes to determine if a valuation allowance is required. Accounting standards require that we assess 
whether a valuation allowance should be established based on the consideration of all available evidence using a "more likely 
than not" standard with significant weight being given to evidence that can be objectively verified.

The evaluation of the amount of net deferred tax assets expected to be realized necessarily involves forecasting the amount of 
taxable income that will be generated in future years. We have forecasted future results using estimates management believes to 
be reasonable. We based these estimates on objective evidence such as expected trends resulting from certain leading economic 
indicators. Based upon our net deferred tax asset position at April 24, 2021, we estimate that approximately $31.6 million of 
future taxable income would need to be generated to fully recover our net deferred tax assets. The realization of deferred 
income tax assets is dependent on future events. Actual results inevitably will vary from management's forecasts which may be 
impacted by the COVID-19 pandemic, possibly resulting in a sustained economic downturn, or significantly extended 
economic recovery. Such variances could result in adjustments to the valuation allowance on deferred tax assets in future 
periods, and such adjustments could be material to the financial statements. 

During fiscal 2021, we recorded a $1.4 million increase in our valuation allowance for deferred tax assets that are not 
considered more likely than not to be realized. This determination was primarily due to state tax credits and the limitations on 
the realization of deferred tax assets related to executive compensation. 

69

A summary of the valuation allowance by jurisdiction is as follows:

(Amounts in thousands)

U.S. Federal

U.S. State

Foreign

Total

4/24/2021

4/25/2020

Change

$ 

1,391  $ 

1,172  $ 

2,087 

17 

948 

17 

219 

1,139 

— 

$ 

3,495  $ 

2,137  $ 

1,358 

The remaining valuation allowance of $3.5 million primarily related to certain U.S. federal, state and foreign deferred tax 
assets. The U.S. federal deferred taxes are primarily due to limitations on the realization of deferred taxes related to executive 
compensation. The U.S. state deferred taxes are primarily related to state net operating losses.

As of April 24, 2021, we had a gross unrecognized tax benefit of $1.1 million related to uncertain tax positions in various 
jurisdictions. A reconciliation of the beginning and ending balance of these unrecognized tax benefits is as follows:

(Amounts in thousands)

Balance at the beginning of the period
Additions:

Positions taken during the current year

Positions taken during the prior year

Reductions:

Positions taken during the prior year

Decreases related to settlements with taxing authorities

Reductions resulting from the lapse of the statute of limitations

Fiscal Year Ended

(52 weeks)

4/24/2021

(52 weeks)

4/25/2020

(52 weeks)

4/27/2019

$ 

1,030  $ 

1,069  $ 

1,014 

176 

35 

(19)

— 

(153)

174 

106 

—

(211)

(108)

187 

— 

(36) 

—

(96) 

Balance at the end of the period

$ 

1,069  $ 

1,030  $ 

1,069 

We recognize interest and penalties associated with uncertain tax positions in income tax expense. We had approximately $0.4 
million and $0.3 million accrued for interest and penalties as of April 24, 2021, and April 25, 2020, respectively.

If recognized, $0.9 million of the total $1.1 million of unrecognized tax benefits would decrease our effective tax rate. We do 
not expect that the net liability for uncertain income tax positions will significantly change within the next 12 months. The 
remaining balance will be settled or released as tax audits are effectively settled, statutes of limitation expire, or other new 
information becomes available.

Our U.S. federal income tax returns for fiscal years 2018 and subsequent are still subject to audit. In addition, we conduct 
business in various states. The major states in which we conduct business are subject to audit for fiscal years 2017 and 
subsequent. Our foreign operations are subject to audit for fiscal years 2011 and subsequent.

Cash paid for taxes (net of refunds received) during the fiscal years ended April 24, 2021, April 25, 2020, and April 27, 2019, 
was $40.5 million, $24.7 million, and $23.8 million, respectively.

Note 19: Earnings per Share

Certain share-based compensation awards that entitle their holders to receive non-forfeitable dividends prior to vesting are 
considered participating securities. Prior to fiscal 2019, we granted restricted stock awards that contained non-forfeitable rights 
to dividends on unvested shares, and we are required to include these participating securities in calculating our basic earnings 
per common share, using the two-class method. The restricted stock awards we granted in fiscal 2021, 2020 and 2019 do not 
have non-forfeitable rights to dividends and therefore are not considered participating securities. The dividends on the restricted 
stock awards granted in fiscal 2021, 2020 and 2019 are, and will continue to be, held in escrow until the stock awards vest at 
which time we will pay any accumulated dividends.

70

The following is a reconciliation of the numerators and denominators we used in our computations of basic and diluted earnings 
per share:

(Amounts in thousands)
Numerator (basic and diluted):

Net income attributable to La-Z-Boy Incorporated

Income allocated to participating securities

Net income available to common Shareholders

Denominator:

Fiscal Year Ended

(52 weeks)

(52 weeks)

(52 weeks)

4/24/2021

4/25/2020

4/27/2019

$  106,461  $ 

77,469  $ 

68,574 

(46)

(117)

(225) 

$  106,415  $ 

77,352  $ 

68,349 

Basic weighted average common shares outstanding

45,983 

46,399 

46,828 

Add:

Contingent common shares

Stock option dilution

Diluted weighted average common shares outstanding

Earnings per Share:

Basic

Diluted

171 

213 

211 

126 

242 

263 

46,367 

46,736 

47,333 

$ 

$ 

2.31  $ 

2.30  $ 

1.67  $ 

1.66  $ 

1.46 

1.44 

The values for contingent common shares set forth above reflect the dilutive effect of common shares that we would have 
issued to employees under the terms of performance-based share awards if the relevant performance period for the award had 
been the reporting period.

We did not exclude any outstanding options from the diluted share calculation for the fiscal year ended April 24, 2021. We 
exclude the effect of options from our diluted share calculation when the weighted average exercise price of the options are 
higher than the average market price, since including the options' effect would be anti-dilutive. We excluded options to 
purchase 0.3 million and 0.4 million shares from the diluted share calculation for the years ended April 25, 2020 and April 27, 
2019, respectively.

Note 20: Fair Value Measurements

Accounting standards require that we put financial assets and liabilities into one of three categories based on the inputs we use 
to value them:

•

•

•

Level 1 — Financial assets and liabilities, the values of which are based on unadjusted quoted market prices for
identical assets and liabilities in an active market that we have the ability to access.

Level 2 — Financial assets and liabilities, the values of which are based on quoted prices in markets that are not active
or on model inputs that are observable for substantially the full term of the asset or liability.

Level 3 — Financial assets and liabilities, the values of which are based on prices or valuation techniques that require
inputs that are both unobservable and significant to the overall fair value measurement.

Accounting standards require that in making fair value measurements, we use observable market data when available. When 
inputs used to measure fair value fall within different levels of the hierarchy, we categorize the fair value measurement as being 
in the lowest level that is significant to the measurement. We recognize transfers between levels of the fair value hierarchy at 
the end of the reporting period in which they occur.

In addition to assets and liabilities that we record at fair value on a recurring basis, we are required to record assets and 
liabilities at fair value on a non-recurring basis. We measure non-financial assets such as other intangible assets, goodwill, and 
other long-lived assets at fair value when there is an indicator of impairment, and we record them at fair value only when we 
recognize an impairment loss.

71

The following table presents the fair value hierarchy for those assets and liabilities we measured at fair value on a recurring 
basis at April 24, 2021 and April 25, 2020. There were no transfers into or out of Level 1, Level 2, or Level 3 for any of the 
periods presented.

At April 24, 2021

(Amounts in thousands)
Assets

Marketable securities
Held-to-maturity investments
Cost basis investments

Total assets

Liabilities

Contingent consideration liability

At April 25, 2020

(Amounts in thousands)
Assets

Marketable securities
Held-to-maturity investments
Cost basis investment

Total assets

Liabilities

Contingent consideration liability

Level 1

Level 2

Level 3

NAV(1)

Total

Fair Value Measurements

119  $ 

2,532 
— 
2,651  $ 

37,572  $ 
— 
— 
37,572  $ 

—  $ 
— 
7,579 
7,579  $ 

7,602  $ 
— 
— 
7,602  $ 

45,293 
2,532 
7,579 
55,404 

—  $ 

—  $ 

14,100  $ 

—  $ 

14,100 

Level 1

Level 2

Level 3

NAV(1)

Total

Fair Value Measurements

—  $ 

3,337 
— 
3,337  $ 

31,691  $ 
— 
— 
31,691  $ 

—  $ 
— 
6,479 
6,479  $ 

6,515  $ 
— 
— 
6,515  $ 

38,206 
3,337 
6,479 
48,022 

—  $ 

—  $ 

—  $ 

—  $ 

— 

$ 

$ 

$ 

$ 

$ 

$ 

(1) Certain marketable securities investments are measured at fair value using net asset value per share under the practical expedient methodology. 

At April 24, 2021 and April 25, 2020, we held marketable securities intended to enhance returns on our cash and to fund future 
obligations of our non-qualified defined benefit retirement plan, as well as marketable securities to fund future obligations of 
our executive deferred compensation plan and our performance compensation retirement plan. We also held other fixed income 
and cost basis investments.

The fair value measurements for our Level 1 and Level 2 securities are based on quoted prices in active markets, as well as 
through broker quotes and independent valuation providers, multiplied by the number of shares owned exclusive of any 
transaction costs.

At April 24, 2021, our Level 3 assets included non-marketable preferred shares and warrants to purchase common shares of two 
privately-held start-up companies. The fair value for our Level 3 investments is not readily determinable so we estimate the fair 
value as costs minus impairment, if any, plus or minus adjustments resulting from observable price changes in orderly 
transactions for identical or similar investments with the same issuer. During fiscal 2021, we invested an additional $1.1 million 
in one of these privately-held start-up companies. There were no other changes to the fair value of our Level 3 assets during 
fiscal 2021.

Our Level 3 liability includes our contingent consideration liability resulting from the Joybird acquisition. During fiscal 2021, 
we recognized an increase in the fair value of our liability of $14.1 million, as we expect consideration will be owed under the 
terms of the earnout agreement based on significant improvements to our most recent financial projections. The fair value of 
contingent consideration is based on revenues and earnings of the Joybird business in fiscal 2021, and future revenues and 
earnings of the Joybird business in fiscal 2023. The fair value is determined using a variation of the income approach, known as 
the real options method, whereby revenue and earnings are simulated over the earnout periods in a risk-neutral framework using 
Geometric Brownian Motion. For each simulation path, the potential earn-out payments are calculated based on management’s 
probability estimates for achievement of the revenue and earnings milestones and then were discounted to the valuation date 
using a discount rate of 1.0% for the fiscal 2021 milestone and 1.7% for the fiscal 2023 milestone. There were no other changes 
to the fair value of our Level 3 liabilities during fiscal 2021.

72

The following table is a reconciliation of our Level 3 assets and liabilities recorded at fair value using significant unobservable 
inputs:

(Amounts in thousands)
Balance at April 27, 2019

Purchases

Write-off

Balance at April 25, 2020

Purchases

Fair value adjustment

Balance at April 24, 2021

Assets

Liabilities

$ 

11,979  $ 

7,900 

500 

— 

(6,000) 

(7,900) 

6,479 

1,100 

— 

— 

— 

14,100 

$ 

7,579  $ 

14,100 

73

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE.

ITEM 9. 

None.

ITEM 9A. 

CONTROLS AND PROCEDURES.

Disclosure Controls and Procedures.    As of the end of the period covered by this report, we carried out an evaluation, under the 
supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of 
the effectiveness of the design and operation of our disclosure controls and procedures, as such term is defined in Rule 13a-15(e) 
of the Exchange Act. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that such 
disclosure controls and procedures are effective to ensure that information required to be disclosed in our periodic reports filed 
under the Exchange Act is recorded, processed, summarized and reported within the time periods specified by the Securities and 
Exchange Commission's rules and forms and is accumulated and communicated to our management, including our Chief 
Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.

Management's Annual Report on Internal Control over Financial Reporting.    Our management's report on internal control 
over financial reporting is included in Item 8, Financial Statements and Supplementary Data, of this report.
Attestation Report of the Registered Public Accounting Firm.    Our registered public accounting firm's attestation report on our 
internal control over financial reporting is included in Item 8, Financial Statements and Supplementary Data, of this report.

Changes in Internal Control over Financial Reporting.    There were no changes in our internal controls over financial reporting 
that occurred during the fourth quarter of fiscal 2021 that have materially affected, or are reasonably likely to materially affect, 
our internal control over financial reporting. 

ITEM 9B. 

OTHER INFORMATION.

None.

74

PART III

ITEM 10. 

DIRECTORS, EXECUTIVE OFFICERS, AND CORPORATE GOVERNANCE.

We have adopted a Code of Business Conduct, which applies to all of our officers, directors, and employees. A current copy of 
the code is posted at our website www.la-z-boy.com. We will disclose any amendments to, or waivers from, the code applicable 
to an executive officer or director at our website www.la-z-boy.com.

We provide some information about our executive officers in Part I of this report, under the heading "Information About Our 
Executive Officers." All other information required to be reported under this item will be included in our proxy statement for 
our 2021 Annual Meeting of Shareholders, and all of that information is incorporated in this item by reference.

ITEM 11. 

EXECUTIVE COMPENSATION.

All information required to be reported under this item will be included in our proxy statement for our 2021 Annual Meeting of 
Shareholders, and all of that information is incorporated in this item by reference.

ITEM 12. 

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS.

The information required to be reported pursuant to this item with respect to security ownership of certain beneficial owners 
and management will be included in our proxy statement for our 2021 Annual Meeting of Shareholders, and is incorporated into 
this item by reference.

Equity Plans

The table below provides information concerning our compensation plans under which common shares may be issued.

Equity Compensation Plan Information as of April 24, 2021 

Plan category

Number of securities to 
be issued upon exercise 
of outstanding options
(i)

Weighted-average 
exercise price of 
outstanding options
(ii)

Number of securities 
remaining available for 
future issuance under 
equity compensation plans 
(excluding securities 
reflected in column (i))
(iii)

Equity compensation plans approved by shareholders

1,341,830  (1) $ 

29.05 

4,934,703  (2)

(1) Beginning April 29, 2018, all equity awards were issued under our 2017 Omnibus Incentive Plan. The total above reflects 915,297 of options issued 
under our 2017 Omnibus Incentive Plan in addition to 484,551 of options outstanding that were issued under our 2010 Omnibus Incentive Plan, 
which could no longer issue shares as of April 28, 2018.

(2) This amount is the aggregate number of shares that is available for future issuance under our 2017 Omnibus Incentive Plan, which provides for
awards of stock options, restricted stock, and performance awards (awards of our common stock based on achievement of pre-set goals over a
performance period) to selected key employees and non-employee directors. We have performance awards outstanding under the plan that would
further reduce the number of shares remaining available for future issuance under the plan by 1,029,601 shares, assuming the maximum 
performance targets were achieved.

ITEM 13. 

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE.

All information required to be reported under this item will be included in our proxy statement for our 2021 Annual Meeting of 
Shareholders, and all of that information is incorporated in this item by reference.

ITEM 14. 

PRINCIPAL ACCOUNTING FEES AND SERVICES.

All information required to be reported under this item will be included in our proxy statement for our 2021 Annual Meeting of 
Shareholders, and all of that information is incorporated in this item by reference.

75

PART IV

ITEM 15. 

EXHIBITS, FINANCIAL STATEMENT SCHEDULES.

(a)

(1)

The following documents are filed as part of this report:

Financial Statements:

Management's Report to Our Shareholders

Report of Independent Registered Public Accounting Firm

Consolidated Statement of Income for each of the three fiscal years ended April 24, 2021, April 25, 2020, and April 27, 2019

Consolidated Statement of Comprehensive Income for each of the three fiscal years ended April 24, 2021, April 25, 2020, and 
April 27, 2019
Consolidated Balance Sheet at April 24, 2021, and April 25, 2020

Consolidated Statement of Cash Flows for the fiscal years ended April 24, 2021, April 25, 2020, and April 27, 2019

Consolidated Statement of Changes in Equity for the fiscal years ended April 24, 2021, April 25, 2020, and April 27, 2019

Notes to Consolidated Financial Statements

(2)

Financial Statement Schedule:

Schedule II—Valuation and Qualifying Accounts for the fiscal years ended April 24, 2021, April 25, 2020, and April 27, 2019

Schedule II immediately follows Item 16.
All other schedules are omitted because they are not applicable or not required because the required information is included in 
the financial statements or notes thereto.

(3)

Exhibits:

The following exhibits are filed or furnished as part of this report:

Exhibit Number
(3.1)

(3.2)

(3.3)

(3.4)

(3.5)

(4.1)

(4.2)

(4.3)

(10.1)

(10.2)

Description

La-Z-Boy Incorporated Restated Articles of Incorporation (Incorporated by reference to an exhibit to 
Form 10-Q for the quarter ended October 26, 1996)
La-Z-Boy Incorporated Amendment to Restated Articles of Incorporation effective August 21, 1998 
(Incorporated by reference to an exhibit to Form 10-Q for the quarter ended October 27, 2012)
La-Z-Boy Incorporated Amendment to Restated Articles of Incorporation effective August 22, 2008 
(Incorporated by reference to an exhibit to Form 10-Q for the quarter ended October 27, 2012)
La-Z-Boy Incorporated Amendment to Restated Articles of Incorporation effective August 24, 2012 
(Incorporated by reference to an exhibit to Form 10-Q for the quarter ended October 27, 2012)
La-Z-Boy Incorporated Amended and Restated Bylaws (as of May 3, 2011) (Incorporated by reference to an 
exhibit to Form 8-K filed May 6, 2011)
Second Amended and Restated Credit Agreement dated as of December 19, 2017, among La-Z-Boy 
Incorporated, certain of its subsidiaries, the lenders named therein, and Wells Fargo Capital Finance, LLC, as 
administrative agent for the lenders (Incorporated by reference to an exhibit to Form 8-K filed December 21, 
2017)

Amendment Number One to Second Amended and Restated Credit Agreement dated as of December 13, 
2019, among La-Z-Boy Incorporated, certain of its subsidiaries, the lenders named therein, and Wells Fargo 
Capital Finance, LLC, as administrative agent for the lenders (Incorporated by reference to an exhibit to 
Form 10-Q for the quarter ended January 25, 2020)

Description of Securities (Incorporated by reference to an exhibit to Form 10-K for the year ended April 27, 
2019) 

* La-Z-Boy Incorporated Restricted Stock Plan for Non-Employee Directors, amended and restated through
August 12, 2003 (Incorporated by reference to an exhibit to Definitive Proxy Statement filed July 8, 2003)

* La-Z-Boy Incorporated Deferred Stock Unit Plan for Non-Employee Directors (Incorporated by reference to

an exhibit to Form 10-Q for the quarter ended October 25, 2008)

76

Exhibit Number
(10.3)

* Form of Change in Control Agreement in effect for: Melinda D. Whittington. Similar agreements are in

effect for each of our other executive officers except the severance period in those agreements is 24 months
rather than 36 months

Description

(10.4)

* Form of Indemnification Agreement (covering all directors, including employee-directors) (Incorporated by

reference to an exhibit to Form 8-K, filed January 22, 2009)

(10.5)

* 2005 La-Z-Boy Incorporated Executive Deferred Compensation Plan, amended and restated as of

November 18, 2008 (Incorporated by reference to an exhibit to Form 10-Q for the quarter ended October 24,
2009)

(10.6)

* Amended and Restated La-Z-Boy Incorporated 2010 Omnibus Incentive Plan (Incorporated by reference to

an annex to Definitive Proxy Statement filed July 9, 2013)

(10.7)

* La-Z-Boy Incorporated 2010 Omnibus Incentive Plan Sample Award Agreement (Incorporated by reference

to an exhibit to Form 10-Q for the quarter ended October 23, 2010)

(10.8)

* La-Z-Boy Incorporated 2010 Omnibus Incentive Plan Revised Sample Award Agreement effective July 9,

2012 (Incorporated by reference to an exhibit to Form 8-K filed July 9, 2012)

(10.9)

* La-Z-Boy Incorporated Severance Plan for Named Executive Officers (Incorporated by reference to an

exhibit to Form 10-K for the fiscal year ended April 24, 2010)

(10.10)

* La-Z-Boy Incorporated Performance Compensation Retirement Plan effective April 27, 2013 (Incorporated

by reference to an exhibit to Form 10-K for the fiscal year ended April 27, 2013)

(10.11)

* 2014 Amendment to La-Z-Boy Incorporated Performance Compensation Retirement Plan (Incorporated by

reference to an exhibit to Form 10-K for the fiscal year ended April 26, 2014)

(10.12)

* First 2014 Amendment to La-Z-Boy Incorporated Severance Plan for Named Executive Officers
(Incorporated by reference to an exhibit to Form 10-K for the fiscal year ended April 25, 2015)

(10.13)

* La-Z-Boy Incorporated 2017 Omnibus Incentive Plan (Incorporated by reference to an annex to Definitive

Proxy Statement filed July 18, 2017)

(10.14)

* La-Z-Boy Incorporated 2017 Omnibus Incentive Plan Sample Award Agreement (Incorporated by reference

to an exhibit to Form 10-K for the fiscal year ended April 27, 2019)

(10.15)

* La-Z-Boy Incorporated 2017 Omnibus Incentive Plan Revised Sample Award Agreement effective June 22,

2020 (Incorporated by reference to an exhibit to Form 10-Q for the fiscal quarter ended July 25, 2020)

(10.16)
(21)

(23)

(31.1)

(31.2)

(32)

* Transition Agreement between Kurt L. Darrow and La-Z-Boy Incorporated, dated February 10, 2021

List of subsidiaries of La-Z-Boy Incorporated

Consent of PricewaterhouseCoopers LLP (EDGAR filing only)

Certifications of Chief Executive Officer pursuant to Rule 13a-14(a)

Certifications of Chief Financial Officer pursuant to Rule 13a-14(a)

Certifications pursuant to 18 U.S.C. Section 1350

(101.INS)

XBRL Instance Document

(101.SCH)

XBRL Taxonomy Extension Schema Document

(101.CAL)

XBRL Taxonomy Extension Calculation Linkbase Document

(101.LAB)

XBRL Taxonomy Extension Label Linkbase Document

(101.PRE)

XBRL Taxonomy Extension Presentation Linkbase Document

(101.DEF)

XBRL Taxonomy Extension Definition Linkbase Document

(104)

The cover page from the Company's Annual Report on Form 10-K for the year ended April 25, 2020,
formatted in Inline XBRL (included in Exhibit 101)

*

Indicates a management contract or compensatory plan or arrangement under which a director or executive officer may
receive benefits.

ITEM 16. 

FORM 10-K SUMMARY.

None.

77

LA-Z-BOY INCORPORATED
SCHEDULE II VALUATION AND QUALIFYING ACCOUNTS
(Amounts in thousands)

Additions

Balance at
Beginning
of Year

Acquisitions

Charged/
(Credited)
to Costs and
Expenses

Charged/
(Credited)
to Other
Accounts

Deductions

Balance at
End of
Year

Description

Allowance for doubtful accounts, 
deducted from accounts receivable:

April 24, 2021

April 25, 2020

April 27, 2019

$ 

7,541  $ 

—  $ 

(3,319)  (1) $ 

2,180 

1,956 

— 

600 

13,263  (1)

367  (1)

— 

— 

— 

$ 

(211) (2) $

(7,902)  (2)

(743) (2)

Allowance for deferred tax assets:

April 24, 2021

April 25, 2020

April 27, 2019

$ 

2,137  $ 

—  $ 

2,308 

$ 

(950) (3) $

—  (4) $ 

2,312 

1,224 

— 

— 

687 

740 

2  (3)

506  (3)

(864) (4)

(158) (4)

(1) Additions charged (credited) to costs and expenses includes the impact of foreign currency exchange gains (losses).
(2) Deductions represent uncollectible accounts written off less recoveries of accounts receivable written off in prior years.
(3) Represents impact of adjusting gross deferred tax assets.
(4) Valuation allowance release.

4,011 

7,541 

2,180 

3,495 

2,137 

2,312 

78

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized.

DATE: June 15, 2021

LA-Z-BOY INCORPORATED

BY /s/ MELINDA D. WHITTINGTON

Melinda D. Whittington
President and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below, as of June 15, 2021, by 
the following persons on behalf of the registrant and in the capacities indicated.

/s/ K.L. DARROW
K.L. Darrow
Chairman of the Board

/s/ J.P. HACKETT
J.P. Hackett
Director

/s/ M.T. LAWTON
M.T. Lawton
Director

/s/ S.M. GALLAGHER
S.M. Gallagher
Director

/s/ J.E. KERR
J.E. Kerr
Director

/s/ H.G. LEVY
H.G. Levy
Director

/s/ R.G. LUCIAN
R.G. Lucian
Senior Vice President and Chief Financial Officer

/s/ W.A. MCCOLLOUGH
W.A. McCollough
Director

/s/ J.L. MCCURRY
J.L. McCurry
Vice President, Corporate Controller and Chief
Accounting Officer

/s/ L.B. PETERS
L.B. Peters
Director

/s/ M.D. WHITTINGTON
M.D. Whittington
President and Chief Executive Officer, Director

/s/ R.L. O'GRADY
R.L. O'Grady
Director

/s/ N.R. QUBEIN
N.R. Qubein
Director

79

BOARD OF DIRECTORS

Kurt L. Darrow 
Chairman 
Former President and  
Chief Executive Officer,  
La-Z-Boy Incorporated

W. Alan McCollough 
Lead Director 
Former Chairman and  
Chief Executive Officer,  
Circuit City Stores, Inc.

Melinda D. Whittington 
President and  
Chief Executive Officer,  
La-Z-Boy Incorporated

Sarah M. Gallagher 
Former President,  
Ralph Lauren e-Commerce

James P. Hackett 
Former President and  
Chief Executive Officer,  
Ford Motor Company

Janet E. Kerr 
Vice Chancellor and Professor 
Emeritus, Pepperdine University

Michael T. Lawton 
Former Executive Vice President 
and Chief Financial Officer, 
Domino’s Pizza, Inc.

H. George Levy, MD 
Otorhinolaryngologist

Rebecca L. O’Grady 
Former CMO International 
Marketing, e-Commerce & 
Consumer Insights, General Mills 

Lauren B. Peters 
Former Executive Vice President 
and Chief Financial Officer,  
Foot Locker, Inc. 

Dr. Nido R. Qubein 
President, High Point University

EXECUTIVE AND OTHER CORPORATE OFFICERS

Melinda D. Whittington 
President and  
Chief Executive Officer

Robert Sundy 
Senior Vice President and Chief 
Commercial Officer

Robert G. Lucian 
Senior Vice President and  
Chief Financial Officer

Darrell D. Edwards 
Senior Vice President and 
Chief Operating Officer

Otis S. Sawyer 
Senior Vice President and 
President La-Z-Boy  
Portfolio Brands

Lindsay A. Barnes 
Vice President Finance  
and Treasurer

David B. Behen 
Vice President and  
Chief Information Officer

Terrence J. Linz 
President La-Z-Boy Retail Division 

Jennifer L. McCurry 
Vice President,  
Corporate Controller and  
Chief Accounting Officer

Raphael Z. Richmond 
Vice President, General Counsel 
and Chief Compliance Officer

Dale E. Ulman 
Vice President Tax

Katherine E. Vanderjagt 
Vice President and  
Chief Human Resources Officer

B. Keith Wilson 
President International and Joybird

INVESTOR INFORMATION

Shareholder Services 
Inquiries regarding the Dividend  
Reinvestment Plan, dividend 
payments, stock transfer 
requirements, address changes 
and account consolidations 
should be addressed to the 
company’s stock transfer agent 
and registrar:

American Stock Transfer 
& Trust Company, LLC 
6201 15th Avenue 
Brooklyn, NY 11219 
877-573-3955 
www.astfinancial.com

Stock Exchange 
La-Z-Boy Incorporated common 
shares are traded on the New York 
Stock Exchange under the  
symbol LZB.

World Headquarters  
La-Z-Boy Incorporated 
One La-Z-Boy Drive 
Monroe, MI 48162 
734-242-1444 
www.la-z-boy.com

Investor Relations and 
Financial Reports 
We will provide the Form 10-K to 
any shareholder who requests 
it. Analysts, shareholders and 
investors may request information 
from:

Investor Relations  
La-Z-Boy Incorporated 
One La-Z-Boy Drive 
Monroe, MI 48162 
investorrelations@la-z-boy.com 
734-241-2438

©2021 La-Z-Boy Incorporated 

Except as noted, all designated trademarks and service marks utilized in this  

report are owned by La-Z-Boy Incorporated or its subsidiary companies.

ONE LA-Z-BOY DRIVE
MONROE, MICHIGAN 48162

L A - Z- B O Y. C O M

J O Y B I R D . C O M

A M E R I C A N D R E W. C O M

E N G L A N D F U R N I T U R E . C O M

H A M M A R Y. C O M

K I N C A I D F U R N I T U R E . C O M

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