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Lightspeed Commerce Inc.

lspd · NYSE Technology
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Ticker lspd
Exchange NYSE
Sector Technology
Industry Software - Application
Employees 3000
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FY2021 Annual Report · Lightspeed Commerce Inc.
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Annual Report

Fiscal Year Ended March 31, 2021

Letter from Dax Dasilva

I founded Lightspeed on the belief that we need thriving independent businesses to bring life and character into 
our cities and neighbourhoods. The mission of our company is to provide entrepreneurs with the technology 
they need to operate and scale their businesses. We believe that this mission helps make the world a better 
place by enabling a greater variety of products and services and by leveling the economic playing field by 
democratizing the technology of commerce. We are motivated by our mission to help entrepreneurs not only 
because our success is inextricably linked to theirs, but because serving and supporting the small and medium-
sized businesses that are the backbone of our global economy is the key to healthy, prosperous societies. 

Our aim to arm entrepreneurs with the tools they need to be successful has never felt more relevant. This past 
year proved to be more challenging than most as our customers faced a truly existential threat. The brutal 
global pandemic that threatened the health and security of the entire planet proved particularly harsh on small 
and medium-sized businesses that were forced to close their doors the world over. 

The pandemic brought the world to a halt. But it could not stop the indomitable spirit of entrepreneurialism. 
Our customers scrambled to face the challenges of their new reality. As their physical and in-store channels 
were shut down, they adapted quickly and embraced omnichannel strategies. And we in turn rushed to their 
side. We gave away offerings such as eCommerce, Loyalty and Delivery, gifted close to a thousand dollars  
in local currency to each of our employees so they could support local businesses, and our innovation engine 
went into overdrive. In a matter of months we released new features such as curb-side pickup, personal 
shopping, Lightspeed Capital, eCommerce for Restaurants, Order Ahead and Supplier Network. And the 
fear that had initially gripped all of us gave way to the hope that not only could our customers ride out this 
pandemic, but that they could emerge the better for it.

What became evident to ourselves throughout all of this was that an omnichannel presence, once thought  
a “nice-to-have”, was now a necessity. That meant two things, the pace at which our customers would move  
to omnichannel was going to increase and we had to act fast. Our goal was always to emerge as the global 
one-stop omnichannel commerce platform for businesses everywhere. But the market was moving and we 
realized we had a small window of opportunity to advance our position. So we did. In Fiscal 2021 we listed 
on the NYSE, announced three landmark acquisitions, raised capital to help finance our ambitious plans and 
delivered some of our strongest results ever.  

I don’t think it is an understatement to say that this past year was the most transformative in the Company’s 
history. We now number approximately 119,000 customer locations in over 100 countries. Our global presence, 
which has always been strong, was enhanced by establishing ourselves as a leader in the key U.S. market. 
The breadth and depth of our software solutions have never been stronger. Our scale and brand recognition 
are growing. The launch of the Lightspeed Supplier Network has the potential to revolutionize how merchants 
interact with their suppliers. And the high expectation we had for our integrated Lightspeed Payments business 
is becoming reality. There is no shortage of challenges in front of us but they represent a great opportunity for 
Lightspeed — and we are now larger, stronger, and more confident than we have ever been. 

I want to thank our investors for believing in our mission as a Company and the people that show up every  
day to make that mission a reality. I am very proud of what we have accomplished in this past year but we are 
just getting started.

Dax Dasilva, 
Founder and CEO, Lightspeed

Lightspeed Mission

Bringing cities and  
communities to life  
by powering SMBs

Lightspeed POS Inc. is a leading provider of software, 
solutions and support systems to the small and medium 
size retailers and restaurateurs that are at the heart 
of our communities. Our mission is to empower 
these businesses, helping them engage with 
consumers, manage operations, accept 
payments and generate growth.

 
Lightspeed 

At-a-glance

Leading global cloud-based omni-
channel commerce platform powering 
SMBs in the new digital economy

Large total addressable market mainly 
served by legacy systems poorly 
equipped to support migration to cloud

Strong and consistent growth with  
vast majority of revenue generated 
from recurring software subscriptions 
and transactions

Growing and diverse customer base 
driving >$33B of commerce globally

Lightspeed payments now driving 
significant growth for North American 
retail and hospitality customers

Well capitalized with ~$807M in 
unrestricted cash   

Lightspeed 

Value and growth

Gross Transactional Volume (“GTV”) 

Revenue 

>$33B

~$222M

Per Customer 

~$600,000 GTV

Customer Locations 

Revenue Growth 

~119,000

~84%

Countries 

>100

Recurring Subscription and  
Transaction-based Revenue 

~91%

All dollar figures are presented in U.S. dollars and as at March 31, 2021. Please refer to the section titled “Key Performance Indicators” of our 
management discussion and analysis for the three months ended March 31, 2021, and 2020 and the years ended March 31, 2021, and 2020  
for the definitions of GTV and Customer Locations.

Lightspeed 

High-quality diverse global customer  
base leading to consistent growth

Positive Net Dollar
Retention Rate

~$600,000 GTV
per customer

No single customer >1% 
of revenue

Internationally diversified 
with ~41% of locations 
outside of North America

>$200 monthly ARPU  
per customer location 
with consistent growth

Well diversified across  
a number of complex 
verticals in golf, 
hospitality and retail

All dollar figures are presented in U.S. 
dollars and as at March 31, 2021. Please 
refer to the section titled “Key Performance 
Indicators” of our management discussion 
and analysis for the three months ended 
March 31, 2021, and 2020 and the years 
ended March 31, 2021, and 2020 for the 
definitions of Net Dollar Retention Rate, 
GTV, ARPU and Customer Locations.

GTV (in $B)

$33.7

R

G

A

7 %   C

4

$22.3

$14.5

$10.6

Fiscal year 
2018

Fiscal year 
2019

Fiscal year 
2020

Fiscal year 
2021

Revenue (in $M)

R

G

A

7 %   C

5

$221.7

$120.6

$77.5

$57.1

Fiscal year 
2018

Fiscal year 
2019

Fiscal year 
2020

Fiscal year 
2021

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS

As used in this management’s discussion and analysis (“MD&A”), unless the context indicates or requires otherwise, all 
references to the “Company”, “Lightspeed”, “we”, “us” or “our” refer to Lightspeed POS Inc. together with our subsidiaries, on a 
consolidated basis as constituted on March 31, 2021.

This MD&A dated May 20, 2021, for the three months ended March 31, 2021 and 2020 and the years ended March 31, 2021 
(“Fiscal 2021”) and 2020 (“Fiscal 2020”) should be read in conjunction with the Company’s audited annual consolidated financial 
statements and the notes related thereto for the years ended March 31, 2021 and 2020, included elsewhere in this annual report. 
The financial information presented in this MD&A is derived from the Company’s audited annual consolidated financial 
statements for Fiscal 2021 and Fiscal 2020, which have been prepared in accordance with International Financial Reporting 
Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”). All amounts are in U.S. dollars except 
where otherwise indicated.

We have prepared this MD&A with reference to National Instrument 51-102 "Continuous Disclosure Obligations" of the 
Canadian Securities Administrators. Under the U.S./Canada Multijurisdictional Disclosure System, we are permitted to prepare 
this MD&A in accordance with Canadian disclosure requirements, which requirements are different than those of the United 
States.

Additional information relating to Lightspeed, including our most recently completed Annual Information Form and our Annual 
Report on Form 40-F for the fiscal year ended March 31, 2021, is available on our website at investors.lightspeedhq.com and can 
be found on SEDAR at www.sedar.com and EDGAR at www.sec.gov.

Forward-looking Information

This MD&A contains “forward-looking information” and “forward-looking statements” (collectively, “forward-looking 
information”) within the meaning of applicable securities laws. Forward-looking information may relate to our financial outlook 
and anticipated events or results and may include information regarding our financial position, business strategy, growth 
strategies, addressable markets, budgets, operations, financial results, taxes, dividend policy, plans and objectives. Particularly, 
information regarding our expectations of future results, performance, achievements, prospects or opportunities or the markets in 
which we operate and the impact thereon of the ongoing COVID-19 pandemic declared by the World Health Organization on 
March 11, 2020 (the "COVID-19 Pandemic") as well as statements relating to expectations regarding industry trends, our growth 
rates, the achievement of advances in and expansion of our platforms, expectations regarding our revenue and the revenue 
generation potential of our payment-related and other solutions, expected acquisition outcomes and synergies, our business plans 
and strategies and our competitive position in our industry is forward-looking information. 

In some cases, forward-looking information can be identified by the use of forward-looking terminology such as “plans”, 
“targets”, “expects” or “does not expect”, “is expected”, “an opportunity exists”, “budget”, “scheduled”, “estimates”, “outlook”, 
“forecasts”, “projection”, “prospects”, “strategy”, “intends”, “anticipates”, “does not anticipate”, “believes”, or variations of such 
words and phrases or statements that certain actions, events or results “may”, “could”, “would”, “might”, “will”, “will be taken”, 
“occur” or “be achieved”, the negative of these terms and similar terminology. In addition, any statements that refer to 
expectations, intentions, projections or other characterizations of future events or circumstances contain forward-looking 
information. Statements containing forward-looking information are not historical facts but instead represent management’s 
expectations, estimates and projections regarding future events or circumstances. 

This forward-looking information and other forward-looking information are based on our opinions, estimates and assumptions in 
light of our experience and perception of historical trends, current conditions and expected future developments, as well as other 
factors that we currently believe are appropriate and reasonable in the circumstances as at the date of the forward-looking 
information. Despite a careful process to prepare and review the forward-looking information, there can be no assurance that the 
underlying opinions, estimates and assumptions will prove to be correct. Certain assumptions made in respect of our ability to 
build our market share and enter new markets and industry verticals; our ability to attract, develop and retain key personnel; our 
ability to maintain and expand geographic scope; our ability to execute on our expansion plans; our ability to continue investing in 
infrastructure and implement scalable controls, systems and processes to support our growth; our ability to successfully integrate 
the companies we have acquired and to derive the benefits we expect from the acquisition thereof; our ability to obtain and 
maintain existing financing on acceptable terms; currency exchange and interest rates; seasonality in our business and in the 
business of our customers; the impact of competition; the changes and trends in our industry or the global economy; and the 

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changes in laws, rules, regulations, and global standards are material factors in preparing forward-looking information and 
management’s expectations.

Forward-looking information is necessarily based on a number of opinions, estimates and assumptions that we considered 
appropriate and reasonable as of the date such statements are made, is subject to known and unknown risks, uncertainties, 
assumptions and other factors that may cause the actual results, level of activity, performance or achievements to be materially 
different from those expressed or implied by such forward-looking information, including but not limited to the factors described 
in the “Summary of Factors Affecting our Performance” section of this MD&A, in the “Risk Factors” section of our Annual 
Information Form dated May 20, 2021, and in our other filings with the Canadian securities regulatory authorities and the U.S. 
Securities and Exchange Commission, all of which are available under our profiles on SEDAR at www.sedar.com and on 
EDGAR at www.sec.gov.

If any of these risks or uncertainties materialize, or if the opinions, estimates or assumptions underlying the forward-looking 
information prove incorrect, actual results or future events might vary materially from those anticipated in the forward-looking 
information. The opinions, estimates or assumptions referred to above and described in greater detail in “Summary of Factors 
Affecting our Performance” should be considered carefully by prospective investors. 

Although we have attempted to identify important risk factors that could cause actual results to differ materially from those 
contained in forward-looking information, there may be other risk factors not presently known to us or that we presently believe 
are not material that could also cause actual results or future events to differ materially from those expressed in such forward-
looking information. There can be no assurance that such information will prove to be accurate, as actual results and future events 
could differ materially from those anticipated in such information. No forward-looking information is a guarantee of future 
results. Accordingly, you should not place undue reliance on forward-looking information, which speaks only as of the date made. 
The forward-looking information contained in this MD&A represents our expectations as of the date hereof or as of the date it is 
otherwise stated to be made, as applicable, and is subject to change after such date. However, we disclaim any intention or 
obligation or undertaking to update or revise any forward-looking information whether as a result of new information, future 
events or otherwise, except as required under applicable securities laws.

All of the forward-looking information contained in this MD&A is expressly qualified by the foregoing 
cautionary statements.

This MD&A includes certain trademarks, such as “Lightspeed”, "Kounta", "Gastrofix", "ShopKeep", "Upserve" and "Vend", 
which are protected under applicable intellectual property laws and are our property. Solely for convenience, our trademarks and 
trade names referred to in this MD&A may appear without the ® or ™ symbol, but such references are not intended to indicate, in 
any way, that we will not assert, to the fullest extent under applicable law, our rights to these trademarks and trade names.

Additional information relating to Lightspeed, including our most recently completed Annual Information Form, can be found on 
SEDAR at www.sedar.com and EDGAR at www.sec.gov.

Overview

Lightspeed provides easy-to-use, omni-channel, commerce-enabling software-as-a-service platforms. Our software platforms 
provide our customers with the critical functionality they need to engage with consumers, manage their operations, accept 
payments, and grow their businesses. We operate globally, empowering single- and multi-location retailers, restaurants, golf 
course operators and other SMBs to compete successfully in an omni-channel market environment by engaging with consumers 
across online, mobile, social, and physical channels. We believe that our platforms are essential to our customers’ ability to run 
and grow their businesses. As a result, most of our revenue is recurring and we have a strong track-record of growing revenue per 
customer over time.

Our solutions are specifically tailored to meet the needs of SMBs, essentially democratizing technology previously available only 
to large enterprises.

We provide our customers with comprehensive commerce operating systems, comprising easy-to-use and affordable platforms 
with end-to-end capabilities that help them grow. Our platforms are built to scale with our customers, supporting them as they 
open new locations, and offering increasingly sophisticated solutions as their businesses become more complex. Our platforms 
help SMBs avoid having to stitch together multiple, and often disjointed, applications from various providers to leverage the 
technology they need to run and grow their businesses. Our ecosystem of development, channel and installation partners further 
reinforces the scalability of our solutions, making them customizable and extensible. We work alongside our customers through 

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their business journey by providing industry-leading onboarding and support services, and fundamentally believe that our success 
is directly connected to their success.

Our cloud platforms are designed around three interrelated elements: omni-channel consumer experience, a comprehensive back-
office operations management suite to improve our customers’ efficiency and insight, and the facilitation of payments. Key 
functionalities of our platforms include full omni-channel capabilities, order-ahead and curbside pickup, point of sale, product and 
menu management, employee and inventory management, analytics and reporting, multi-location connectivity, loyalty, customer 
management and tailored financial solutions. By delivering our solutions through the cloud, we enable merchants to reduce 
dependency on brick & mortar channel and interact with customers anywhere (in store, online and mobile), gain a deeper 
understanding of their customers and operations by tracking activity and key metrics across all channels, and update inventory, 
run analytics, change menus, send promotions and otherwise manage their business operations from any location.

Our position at the point of commerce puts us in a privileged position for payment processing and allows us to collect transaction-
related data insights. Lightspeed Payments, our payment processing solution, is available to our U.S. and Canadian retail 
customers, our U.S. hospitality customers and initial availability has commenced for our customers in the United Kingdom and 
certain European countries.  As a result, the portion of our GTV1 processed by Lightspeed Payments (excluding the recent 
acquisitions of ShopKeep Inc. ("ShopKeep") and Upserve Inc. ("Upserve")), in the last month of the quarter was approaching 
10%. We believe that the broader rollout of Lightspeed Payments to our European and Australian markets represents a significant 
growth opportunity for the Company.

During Fiscal 2021, we completed the acquisitions of ShopKeep, a leading cloud commerce platform provider for both retail and 
hospitality, and Upserve, a leading restaurant management cloud software company, both based in the United States. These 
acquisitions expanded Lightspeed’s U.S. market presence, allowing for increased investment in sales, marketing, and research and 
development to capitalize on the increasing demand for modern, cloud-based, omnichannel commerce solutions. Subsequent to 
our fiscal year end, in April 2021, we completed the acquisition of Vend, a cloud-based retail management software company, 
based in New Zealand, expanding our international presence. These acquisitions coupled with our organic growth have also 
created opportunities for us to leverage our increased scale to derive better economics from our payments partners.

To further complement our core cloud platforms, we offer a merchant cash advance program called Lightspeed Capital. This 
program is designed to help eligible merchants with overall business growth, buy inventory, invest in marketing, or manage cash 
flows by providing financing up to $100,000. As at March 31, 2021, $2.3 million of merchant cash advances were outstanding.  

We sell our solutions primarily through our direct sales force in North America, Europe, Australia and New Zealand, 
supplemented by indirect channels in other countries around the world. Our platforms are well-suited for various types of SMBs, 
particularly single- and multi-location retailers with complex operations, such as those with a high product count, diverse 
inventory needs or a service component, golf course operators and hospitality customers ranging from quick service and festivals 
to hotels and fine dining establishments.

On average, the customers we serve generate GTV of approximately $600,000 annually, which is reflective of the success of their 
businesses. Our customers generated monthly ARPU1 of more than $200 per location as at March 31, 2021, with subscription 
ARPU (excluding transaction-based revenue) increasing over 10% from the prior year. As of March 31, 2021, we had 
approximately 119,000 Customer Locations1 in over 100 countries, and a pro forma amount of over 140,000 Customer Locations 
to give effect to the acquisition of Vend as if it had occurred as at March 31, 2021. For Fiscal 2021, our cloud-based software-as-
a-service platforms processed GTV of $33.7 billion, which represents growth of over 51% relative to GTV of $22.3 billion 
processed during Fiscal 2020. This growth was driven by an overall increase from our retail customers of 38% and further aided 
by our recent acquisitions. Within retail, eCommerce volumes grew 93%. This helped to offset a decline in GTV by our 
hospitality customers (excluding our recent acquisitions) which have been affected by ongoing lockdowns and restrictions aimed 
at controlling the spread of COVID-19 in many of the countries we serve.

We generate revenue primarily from the sale of cloud-based software subscription licenses and our payments solutions for both 
retail and hospitality segments. We offer pricing plans designed to meet the needs of our current and prospective customers that 
enable Lightspeed solutions to scale with SMBs as they grow. Our subscription plans vary from monthly plans to one-year and 
multi-year terms. In addition, our software is integrated with certain third parties that enable electronic payment processing and as 
part of integrating with these payment processors, we have entered into revenue share agreements with each of them. In the last 
year, we have become more accommodating of monthly payment plans for our customers aimed in part to encourage adoption of 
Lightspeed Payments. In Fiscal 2021, subscription revenue and transaction-based revenue accounted for 54% and 37% of our total 
revenues, respectively, compared to 65% and 23%, respectively, in Fiscal 2020.

1 Refer to the section entitled "Key Performance Indicators"

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In addition, we offer a variety of hardware and other services to provide value-added support to our merchants and supplement 
our subscription and transaction-based revenue solutions. These revenues are generally one-time revenues associated with the sale 
of hardware with which our solutions integrate and the sale of professional services in support of the installation and 
implementation of our solutions. In Fiscal 2021, this revenue accounted for 9% of our total revenues (11% in Fiscal 2020).

We believe we have a distinct leadership position in SMB commerce given our scale, breadth of capabilities, and diversity of 
customers. As a result, our business has grown significantly. Our total revenue has increased to $221.7 million in Fiscal 2021 
from $120.6 million in Fiscal 2020, representing year-over-year growth of 84%. No customer represented more than 1% of our 
revenue in Fiscal 2021 or Fiscal 2020 or the three months ended March 31, 2021 and 2020.

We plan to continue making investments to drive future growth. We believe that our future success depends on a number of 
factors, including our ability to expand our customer location footprint, build on successes of our payments and tailored financial 
solutions, add more solutions to our platform, expand our presence within verticals, and our ability to selectively pursue and to 
integrate value-enhancing acquisitions. We are pleased with the rate of growth of our acquisitions and the progress made on their 
integration; these evidence that the acquisition component of our strategy has been effective. 

During Fiscal 2021, we announced the initial availability of our Supplier Network, aimed at providing a more integrated 
experience for how our retail customers interact with their supply chain. We believe this new initiative will provide significant 
efficiencies for our retail customers, and will attract more suppliers over time. We believe this in turn will further entrench 
Lightspeed with our customers, provide an incentive for attracting new customers to Lightspeed, and create new revenue 
opportunities as this initiative scales. 

We continue to see our customers buying more than one software module from us with over 50% of our customers (excluding 
those obtained from acquisitions) paying for more than one Lightspeed product as at March 31, 2021. We view this as an 
important measure of our ability to grow our ARPU and drive further value to our customers, which in turn will improve retention 
rates. We believe that we have significant opportunity to continue to expand ARPU and the number of customers adopting more 
Lightspeed products over time and that our continued investments will increase our revenue base, improve the retention of this 
base and strengthen our ability to increase sales to our customers. 

We have not been profitable to date, and if we are unable to successfully implement our growth strategies, we may not be able to 
achieve profitability. In Fiscal 2021 and Fiscal 2020, we incurred an operating loss of $129.7 million and $58.4 million, 
respectively, and our operating cash outflow was $93.1 million and $28.6 million, respectively with the increase being largely due 
to the settlement of assumed transaction costs of the targets that were outside the regular course of business from our recent 
acquisitions. Lightspeed retained amounts in respect of these costs on the closing of each transaction that would otherwise have 
been paid to the sellers in the transactions.

COVID-19 

There continues to be uncertainty regarding the duration and magnitude of the COVID-19 Pandemic and the ability to control 
resurgences worldwide, making it difficult to assess the future impact on our customer base, the end markets we serve and the 
resulting effect on our business and operations, both in the short term and in the long term. 

Despite the ongoing risks and uncertainties, however, we continue to believe the impact of the COVID-19 Pandemic on the retail 
and restaurant industries has accelerated the need for our solutions as SMBs look to augment traditional in-person selling models 
with online and digital strategies. A large portion of our market is currently served by legacy on-premise systems that are 
expensive, complicated and poorly equipped to help SMBs adapt to this immediate need. This represents a significant opportunity 
for us to grow our customer base. For the period ended March 31, 2021, and after giving effect to the acquisitions of ShopKeep 
and Upserve and their respective affiliates (which acquisitions accounted for more than 27,000 Customer Locations combined at 
the time of acquisition), we grew our customer base to approximately 119,000 Customer Locations from approximately 76,500 at 
the end of March 2020. On April 16, 2021, we announced that we completed the acquisition of Vend. We believe this growth, 
despite a challenging macro-economic environment, and higher overall customer churn rates owing primarily to increased 
business failures in our customer base, is an early indicator of this accelerated shift to our cloud-based solutions. Lightspeed 
believes it is well-positioned to capitalize on this opportunity and will continue to leverage its privileged position at the point of 
sale to also seize the Lightspeed Payments opportunity. 

Seizing the Lightspeed Payments opportunity means monetizing a larger portion of our customers’ GTV, which for Fiscal 2021 
was $33.7 billion up 51% from the $22.3 billion we processed in the prior fiscal year. Many verticals in our customer base such as 
Golf, Bike, Sporting Goods, Home and Garden saw increased demand owing to COVID-19 and found success using our omni-
channel platform to grow their GTV. As more consumers moved online, our eCommerce GTV grew by approximately 100% in 

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the three months ended March 31, 2021. Other verticals, particularly those in hospitality, saw declines in GTV in the year as 
government lockdowns and restrictions affected their business negatively. We expect GTV variability to continue until measures 
around the world to manage the impact of COVID-19 are eased, however we believe our diversity in customer verticals and 
geographies we serve will continue to be strong assets of the business. Despite the impact of COVID-19, we achieved positive net 
dollar retention rates in Fiscal 2021 as a result of expanded ARPU and customer focused initiatives.

Overall, the temporary measures we implemented at the onset of the COVID-19 Pandemic to help our customers navigate the 
uncertainty they were facing, including making our eCommerce platform available for free and making Lightspeed Payments 
available at no-margin pricing to help our customers save money and streamline, helped contribute to a significant increase in the 
volumes processed by our payments processing products throughout the fiscal year ended March 31, 2021. Our revenue generated 
through Lightspeed Payments grew 371% in Fiscal 2021 compared to Fiscal 2020, with overall transaction-based revenue 
growing from $28.1 to $83.0 million.

The health and safety of our employees continues to be paramount during this time. We were quick to enforce a work from home 
policy for our employees around the globe at the onset of the COVID-19 Pandemic, having been well-suited to do so given the 
modern tools we use to run our business and the virtual customer engagement model we already had in place. Our employees 
continue to work from home in almost all of our offices, and have adapted to doing so with the systems we have in place to allow 
them to continue to contribute in a safe and physically distant environment. 

For the three months and fiscal year ended March 31, 2021, Lightspeed saw revenue top $82.4 and $221.7 million, representing 
increases of 127% and 84%, respectively, compared to the same periods a year ago. Strong demand for our solutions, scale and 
diversity across industries as well as regions, helped mitigate the impact of the COVID-19 Pandemic on us during the Fiscal 2021. 

We are continuing to monitor the impact of COVID-19 on our business, financial condition and operations, as further discussed 
below. Refer to the sections of this MD&A entitled "Summary of Factors Affecting Our Performance", to the “Risk Factors” 
section of our most recent Annual Information Form, and to our other filings with Canadian securities regulatory authorities and 
the U.S. Securities and Exchange Commission, all of which can be found on SEDAR at www.sedar.com and on EDGAR at 
www.sec.gov, for a discussion about the risks with which we are faced. 

Key Performance Indicators

We monitor the following key performance indicators to help us evaluate our business, measure our performance, identify trends 
affecting our business, formulate business plans and make strategic decisions. These key performance indicators are also used to 
provide investors with supplemental measures of our operating performance and thus highlight trends in our core business that 
may not otherwise be apparent when relying solely on IFRS measures. We also believe that securities analysts, investors and other 
interested parties frequently use industry metrics in the evaluation of issuers. Our key performance indicators may be calculated in 
a manner different than similar key performance indicators used by other companies.

Average Revenue Per User. “Average Revenue Per User” or “ARPU” represents the total subscription revenue and 
transaction-based revenue of the Company in the period divided by the number of Customer Locations of the Company in 
the period. Our customers generated monthly ARPU of more than $200 per location as at March 31, 2021.

Customer Locations. “Customer Location” means a billing customer location for which the term of services have not 
ended, or with which we are negotiating a renewal contract. A single unique customer can have multiple Customer 
Locations including physical and eCommerce sites. We believe that our ability to increase the number of Customer 
Locations served by our platforms is an indicator of our success in terms of market penetration and growth of our business. 
We have successfully demonstrated a history of growing both the number of our Customer Locations and GTV per 
Customer Location through the increased use of our platforms. As of March 31, 2021 and March 31, 2020, approximately 
119,000 and approximately 76,500 Customer Locations, respectively, were utilizing our platforms. As of March 31, 2021, 
a pro forma amount of over 140,000 Customer Locations (giving effect to the acquisition of Vend as if it had occurred as at 
March 31, 2021) were utilizing our platforms.

Gross Transaction Volume. “Gross Transaction Volume” or “GTV” means the total dollar value of transactions 
processed through our cloud-based software-as-a-service platforms in the period, net of refunds, inclusive of shipping and 
handling, duty and value-added taxes. We believe GTV is an indicator of the success of our customers and the strength of 
our platforms. GTV does not represent revenue earned by us. For Fiscal 2021 and Fiscal 2020, GTV was $33.7 billion and 
$22.3 billion, respectively. While the COVID-19 Pandemic negatively affected GTV from in-person hospitality throughout 
the year owing to lockdown measures in many of the markets we serve, overall GTV growth was driven by strong 

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eCommerce, including digital channels in hospitality, strong performance in certain retail verticals, and the addition of our 
acquisitions. While GTV declined in March and April 2020 at the outset of the COVID-19 Pandemic, it showed growth 
overall owing to strong numbers from June 2020 to March 2021 as customers found success using our products. 

Net Dollar Retention Rate. We believe that our ability to retain and expand the revenues generated from our existing 
customers is an indicator of the long-term value of our customer relationships. We track our performance in this area by 
measuring our “Net Dollar Retention Rate”, which is calculated as of the end of each month by considering the cohort of 
customers on our commerce platforms as of the beginning of the month and dividing our subscription and transaction-
based revenues attributable to this cohort in the then-current month by total subscription and transaction-based revenue 
attributable to this cohort in the immediately preceding month. Despite the impact of the COVID-19 Pandemic, for Fiscal 
2021, we had Net Dollar Retention Rates in excess of 100% as calculated using an average of the monthly Net Dollar 
Retention Rates for those periods.

Non-IFRS Measures and Reconciliation of Non-IFRS Measures

The information presented within this MD&A includes certain financial measures such as “Adjusted EBITDA”, "Adjusted Net 
Loss", "Adjusted Net Loss per Share", and "Adjusted Cash Flows Used in Operating Activities." These measures are not 
recognized measures under IFRS and do not have a standardized meaning prescribed by IFRS and are therefore unlikely to be 
comparable to similar measures presented by other companies. Rather, these measures are provided as additional information to 
complement those IFRS measures by providing further understanding of our results of operations from management’s 
perspective. Accordingly, these measures should not be considered in isolation nor as a substitute for analysis of our financial 
information reported under IFRS. These non-IFRS measures are used to provide investors with supplemental measures of our 
operating performance and thus highlight trends in our core business that may not otherwise be apparent when relying solely on 
IFRS measures. We also believe that securities analysts, investors and other interested parties frequently use non-IFRS measures 
in the evaluation of issuers. Our management also uses non-IFRS measures in order to facilitate operating performance 
comparisons from period to period, to prepare annual operating budgets and forecasts and to determine components of 
management compensation.

Adjusted EBITDA

Adjusted EBITDA is defined as net loss excluding interest, taxes, depreciation and amortization, or EBITDA, as adjusted for 
stock-based compensation and related payroll taxes, compensation expenses relating to acquisitions completed, foreign exchange 
gains and losses, transaction-related costs and restructuring. The following table reconciles net loss to Adjusted EBITDA for the 
periods indicated:

(In thousands of US dollars)

Net loss
Stock-based compensation and related payroll taxes(1)
Depreciation and amortization(2)
Foreign exchange loss (gain)(3)
Net interest (income) expense(2)
Acquisition-related compensation(4)
Transaction-related costs(5)
Restructuring(6)
Income tax expense (recovery)

Adjusted EBITDA

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

(42,045) 
11,144 
15,450 
550 
(147) 
2,144 
2,459 
1,760 
(936) 

(9,621) 

2020
$

(18,597) 
2,676 
5,631 
(300) 
226 
5,138 
1,159 
— 
(2,111) 

2021
$

(124,278) 
44,755 
36,483 
2,098 
353 
11,807 
11,615 
1,760 
(5,792) 

(6,178) 

(21,199) 

2020
$

(53,531) 
9,930 
13,467 
(395) 
(1,766) 
11,087 
2,658 
— 
(3,110) 

(21,660) 

(1)

(2)

These expenses represent non-cash expenditures recognized in connection with issued stock options and other awards under our equity incentive 
plans to our employees and directors as well as related payroll taxes given that they are directly attributable to stock-based compensation, are 
estimates and therefore subject to change. For the three months and fiscal year ended March 31, 2021, the stock-based compensation expense was 
$11,782 and $33,859 respectively (March 2020 - $4,060 and $8,870) and the related payroll taxes were a recovery of $638 and an expense of 
$10,896 respectively (March 2020 - recovery of $1,384 and expense of $1,060). 

In connection with the accounting standard IFRS 16 - Leases, for the three months ended March 31, 2021, net loss includes depreciation of $1,221 
related to right-of-use assets, interest expense of $303 on lease liabilities, and excludes an amount of $1,588 relating to rent expense while net loss 
for the fiscal year ended March 31, 2021 includes $3,876, $1,048, and excludes $4,436 respectively ($821, $247, and $954 respectively for the three 
months ended March 31, 2020 and $2,492, $852, and $2,894 respectively for the fiscal year ended March 31, 2020).

(6)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3)

(4)

(5)

(6)

These non-cash losses (gains) relate to foreign exchange translation. 

These costs represent a portion of the consideration paid to acquired businesses that is contingent upon the ongoing employment obligations for 
certain key employees of such acquired businesses, or on certain performance criteria being achieved.

These expenses relate to professional, legal, consulting, accounting, advisory, and other fees relating to our public offerings and acquisitions that 
would otherwise not have been incurred. 

In connection with the Company's recent acquisitions of ShopKeep and Upserve, certain functions and the associated management structure were 
reorganized to realize certain synergies and ensure organizational agility. The one time expenses associated with this plan were recorded as a 
restructuring charge in the quarter.

Adjusted Net Loss

Adjusted Net Loss is defined as net loss excluding amortization of intangibles, as adjusted for stock-based compensation and 
related payroll taxes, compensation expenses relating to acquisitions completed, transaction-related costs and restructuring. The 
following table reconciles net loss to Adjusted Net Loss for the periods indicated:

(In thousands of US dollars)

Net loss
Stock-based compensation and related payroll taxes(1)
Amortization of intangible assets
Acquisition-related compensation(2)
Transaction-related costs(3)
Restructuring(4)

Adjusted Net Loss

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

(42,045) 
11,144 
13,359 
2,144 
2,459 
1,760 

(11,179) 

2020
$

(18,597) 
2,676 
4,260 
5,138 
1,159 
— 

2021
$

(124,278) 
44,755 
30,128 
11,807 
11,615 
1,760 

(5,364) 

(24,213) 

2020
$

(53,531) 
9,930 
9,226 
11,087 
2,658 
— 

(20,630) 

(1)

(2)

(3)

(4)

These expenses represent non-cash expenditures recognized in connection with issued stock options and other awards under our equity incentive 
plans to our employees and directors as well as related payroll taxes given that they are directly attributable to stock-based compensation, are 
estimates and therefore subject to change. For the three months and fiscal year ended March 31, 2021, the stock-based compensation expense was 
$11,782 and $33,859 respectively (March 2020 - $4,060 and $8,870) and the related payroll taxes were a recovery of $638 and an expense of 
$10,896 respectively (March 2020 - recovery of $1,384 and expense of $1,060). 

These costs represent a portion of the consideration paid to acquired businesses that is associated with the ongoing employment obligations for 
certain key employees of such acquired businesses, or on certain performance criteria being achieved.

These expenses relate to professional, legal, consulting, accounting, advisory, and other fees relating to our public offerings and acquisitions that 
would otherwise not have been incurred. 

In connection with the Company's recent acquisitions of ShopKeep and Upserve, certain functions and the associated management structure were 
reorganized to realize certain synergies and ensure organizational agility. The one time expenses associated with this plan were recorded as a 
restructuring charge in the quarter.

(7)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted Net Loss per Share - Basic and Diluted

Adjusted Net Loss per share is defined as net loss excluding amortization of intangibles, as adjusted for stock-based compensation 
and related payroll taxes, compensation expenses relating to acquisitions completed, transaction-related costs and restructuring, 
divided by the weighted average number of common shares (basic and diluted) for the periods indicated: 

Net loss per Common Share - basic and diluted
Stock-based compensation and related payroll taxes(1)
Amortization of intangible assets
Acquisition-related compensation(2)
Transaction-related costs(3)
Restructuring(4)

Adjusted Net Loss per share - basic and diluted

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

(0.34) 
0.09 
0.11 
0.02 
0.02 
0.01 

(0.09) 

2020
$

(0.21) 
0.03 
0.05 
0.06 
0.01 
0.00 

(0.06) 

2021
$

(1.18) 
0.43 
0.29 
0.11 
0.11 
0.02 

(0.23) 

2020
$

(0.62) 
0.12 
0.11 
0.13 
0.03 
0.00 

(0.24) 

Weighted average number of Common Shares (basic and diluted)

  123,865,361 

89,085,336 

  105,221,907 

85,890,314 

(1)

(2)

(3)

(4)

These expenses represent non-cash expenditures recognized in connection with issued stock options and other awards under our equity incentive 
plans to our employees and directors as well as related payroll taxes given that they are directly attributable to stock-based compensation, are 
estimates and therefore subject to change. For the three months and fiscal year ended March 31, 2021, the stock-based compensation expense was 
$11,782 and $33,859 respectively (March 2020 - $4,060 and $8,870) and the related payroll taxes were a recovery of $638 and an expense of 
$10,896 respectively (March 2020 - recovery of $1,384 and expense of $1,060). 

These costs represent a portion of the consideration paid to acquired businesses that is associated with the ongoing employment obligations for 
certain key employees of such acquired businesses, or on certain performance criteria being achieved.

These expenses relate to professional, legal, consulting, accounting, advisory, and other fees relating to our public offerings and acquisitions that 
would otherwise not have been incurred. 

In connection with the Company's recent acquisitions of ShopKeep and Upserve, certain functions and the associated management structure were 
reorganized to realize certain synergies and ensure organizational agility. The one time expenses associated with this plan were recorded as a 
restructuring charge in the quarter.

Adjusted Cash Flows Used in Operating Activities

Adjusted Cash Flows Used in Operating Activities is defined as cash flows used in operating activities as adjusted for the 
payment of payroll taxes on stock-based compensation, the payment of compensation expenses relating to acquisitions completed, 
the payment of transaction costs assumed through recent acquisitions, the payment of transaction-related costs and the payment of 
restructuring costs. The following table reconciles cash flows used in operating activities to Adjusted Cash Flows Used in 
Operating Activities for the periods indicated:

(In thousands of US dollars)

Cash flows used in operating activities
Payroll taxes related to stock-based compensation(1)
Acquisition-related compensation (2)
Payment of assumed transaction costs from recent acquisitions(3)
Transaction-related costs(4)
Restructuring(5)

Adjusted Cash Flows Used in Operating Activities

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

(24,131) 
1,905 
803 
90 
8,862 
726 

(11,745) 

2020
$

(8,885) 
445 
1,504 
— 
2,408 
— 

(4,528) 

2021
$

(93,064) 
3,721 
8,066 
31,456 
11,778 
726 

(37,317) 

2020
$

(28,550) 
1,405 
1,662 
— 
4,741 
— 

(20,742) 

Our Adjusted Cash Flows used in Operating Activities for Fiscal 2021 of $37.3 million includes a payment for D&O insurance of 
$9.4 million which is a new annual expense in Fiscal 2021.

(1)

(2)

These amounts represent the cash outflow of payroll taxes on our issued stock options and other awards under our equity incentive plans to our 
employees and directors.

These amounts represent the cash outflow of a portion of the consideration paid to acquired businesses that is associated with the ongoing 
employment obligations for certain key employees of such acquired businesses, or on certain performance criteria being achieved.

(8)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3)

(4)

(5)

These adjustments relate to the settlement of transaction-related costs of the targets that were outside the regular course of business for our recent 
acquisitions of ShopKeep and Upserve and which were assumed as liabilities on the relevant acquisition dates. Lightspeed retained amounts in 
respect of these liabilities on the closing of each transaction that would otherwise have been paid to the sellers in the transactions. These amounts 
were not reflected in the net loss of Lightspeed given that they were already taken as expenses by the acquired companies prior to the closing of each 
transaction.

These amounts represent the cash outflows related to professional, legal, consulting, accounting, advisory, and other fees relating to our public 
offerings and acquisitions that would otherwise not have been incurred.  

In connection with the Company's recent acquisitions of ShopKeep and Upserve, certain functions and the associated management structure were 
reorganized to realize certain synergies and ensure organizational agility. The one time expenses associated with this plan were recorded as a 
restructuring charge in the quarter.

Summary of Factors Affecting our Performance

We believe that the growth and future success of our business depends on many factors, including those described below. While 
each of these factors presents significant opportunities for our business, they also pose important challenges, some of which are 
discussed below, in the “Risk Factors” section of our most recent Annual Information Form, and in our other filings with the 
Canadian securities regulatory authorities and the U.S. Securities and Exchange Commission, all of which can be found on 
SEDAR at www.sedar.com and on EDGAR at www.sec.gov.

Market Adoption of our Platforms

We intend to continue to drive adoption of our commerce-enabling platforms by scaling our solutions to meet the needs of both 
new and existing customers of all types and sizes. We believe that there is significant potential to increase penetration of our total 
addressable market and attract new customers and that this potential has become even greater due to the COVID-19 Pandemic 
accelerating the need for SMBs to move away from legacy on-premise systems towards cloud-based omni-channel solutions. We 
plan to do this by further developing our products and services as well as continuing to invest in marketing strategies tailored to 
attract new businesses to our platforms, both in our existing geographies and new markets around the world. We also intend to 
selectively evaluate opportunities to offer our solutions to businesses operating in industry verticals that we do not currently serve. 
We plan to continue to invest in our platforms to expand our customer location footprint and drive market adoption and our 
operating cash flows may fluctuate as we make these investments.

Customer Adoption of Lightspeed Payments

Our payment processing solution, Lightspeed Payments, is available to our U.S. and Canadian retail customers and to our U.S. 
hospitality customers, and initial availability has commenced for our customers in the United Kingdom and certain European 
countries. We believe that Lightspeed Payments will continue to be an increasingly important part of our business as we make it 
available to our broader customer base and across multiple geographies. Lightspeed Payments is designed to be transparent and 
easy to understand, and we have priced our solution at market competitive rates based on a percentage of GTV electronically 
processed through our platforms. As an increasing proportion of our revenue is generated from Lightspeed Payments, we believe 
that while our total revenues may grow significantly, our gross margins will decrease over time due to the lower gross margin 
profile of our transaction-based revenue stream relative to the higher gross margin profile of our subscription revenue stream.

Cross-selling and Up-selling with Existing Customers

Our existing customers represent a significant opportunity to cross-sell and up-sell products and services with limited incremental 
sales and marketing expense. We use a “land and expand” approach, with many of our customers initially deploying one of our 
platforms for a specific use case. Once they realize the benefits and wide functionality of our platforms, they can expand the 
number of use cases including services such as Lightspeed Loyalty, Lightspeed Analytics, Lightspeed Payments and Lightspeed 
Capital. We plan to continually invest in product development, and in sales and marketing, to add more solutions to our platforms 
and to increase the usage and awareness of our solutions. Our future revenue growth and our ability to achieve and maintain 
profitability is dependent upon our ability to maintain existing customer relationships and to continue to expand our customers’ 
use of our comprehensive suite of solutions. 

(9)

Scaling our Sales and Marketing Team

Our ability to achieve significant growth in future revenue will largely depend upon the effectiveness of our sales and marketing 
efforts, both domestically and internationally. The majority of our sales and marketing efforts are accomplished in-house, and we 
believe the strength of our sales and marketing team is critical to our success. We have invested and intend to continue to invest 
meaningfully in terms of expanding our sales force, and consequently, we anticipate that our headcount will continue to increase 
as a result of these investments.

International Sales

We believe that global demand for our platform will continue to increase as SMBs seek out end-to-end solutions with omni-
channel capabilities to enable their businesses to thrive and succeed in an increasingly complex operating environment. 
Accordingly, we believe there is a significant opportunity to grow our international business. We have invested, and plan to 
continue to invest, ahead of this potential demand in personnel and marketing, and to make selective acquisitions outside of North 
America to support our international growth. In April 2021, we completed the acquisition of Vend, expanding our presence in the 
Asia-Pacific region. 

Seasonality

We believe our transaction-based revenues will continue to represent an increasing proportion of our overall revenue mix over 
time as a result of the continued global rollout of Lightspeed Payments, and we expect seasonality of our quarterly results to 
continue to increase. While our subscription revenues and upsells to existing customers and rapid growth have largely mitigated 
seasonal trends in our revenues to date, we expect our transaction-based revenues will become increasingly correlated with 
respect to the GTV processed by our customers through our platforms. 

Foreign Currency

Our presentation and functional currency is the U.S. dollar. We derive the largest portion of our revenues in U.S. dollars and a 
large proportion of our expenses in U.S. dollars. Our head office and a significant portion of our employees are located in 
Montréal, Canada, along with additional presence in Europe, Australia and New Zealand, and as such, a large amount of our 
expenses are incurred in Canadian dollars and Euros with a smaller proportion of expenses incurred in Australian dollars, Pounds 
sterling, New Zealand dollars and Swiss Francs. As a result, our results of operations may be adversely impacted by a decrease in 
the value of the U.S. dollar relative to these currencies but primarily the Canadian dollar and the Euro. See the “Risk Factors” 
section of our most recent Annual Information Form, which can be found on SEDAR at www.sedar.com and on EDGAR at 
www.sec.gov, for a discussion on exchange rate fluctuations.

Selective Pursuit of Acquisitions 

We complement our organic growth strategies by taking a targeted and opportunistic approach to acquisitions. We identify 
possible acquisition targets with a view to accelerating our product roadmap, increasing our market penetration and creating value 
for our shareholders. Throughout our history, we have accrued significant sales and marketing expertise, which we leverage to 
facilitate our continued global expansion both organically and in integrating the companies we acquire. 

Our approximately 119,000 Customer Locations as at March 31, 2021 are located 59% in North America and 41% across the rest 
of the world. Additionally, these merchants are well balanced between retail and hospitality, representing approximately 55% and 
45% of our total Customer Locations respectively. We believe that we remain well-positioned to continue to grow organically 
around the globe and to selectively pursue new acquisitions given our experience and scale. However, such acquisitions and 
investments could divert management’s attention, result in operating difficulties due to a lack of timely and proper completion or 
integration, or otherwise disrupt our operations and adversely affect our business, operating results or financial position, 
regardless of whether such acquisitions and investments are ultimately completed. 

COVID-19 Pandemic 

Although the Company has shown a 84% increase in revenue for Fiscal 2021 compared to Fiscal 2020 in spite of the challenging 
macro-economic environment, and partially aided by our recent acquisitions of ShopKeep and Upserve, the future impact of the 
COVID-19 Pandemic on our business, financial condition, and results of operations remains uncertain. The measures attempting 
to contain and mitigate the effects of the virus such as travel restrictions, self-isolation measures, mandatory closures of non-
essential services and businesses, physical distancing practices, and the resulting effect on the operations of and spending by 

(10)

SMBs as well as consumers have disrupted and will continue to disrupt our normal operations and impact our employees, 
vendors, partners, and our customers and their consumers. We have had to change some of our business practices in response to 
the pandemic and we may be required by government authorities to, or determine it appropriate to, take further actions. However, 
there is no certainty that such measures will be sufficient to mitigate the direct and indirect effects of the virus and their impact on 
our business, financial condition and results of operations going forward. Additionally, the impact of new solutions and initiatives 
we have launched or will launch in response to the COVID-19 Pandemic on our business, financial condition and results of 
operations is uncertain and we may be subject to additional risks in connection with such solutions and initiatives.

Many of the measures attempting to contain and mitigate the effect of the COVID-19 virus were initially implemented in March 
2020, and in many of the geographies we serve have remained or were reinstated after temporarily being lifted as a result of 
resurgences of the virus, and thus have impacted our results for Fiscal 2021. We are uncertain of the impact of these measures in 
subsequent periods as, even though many jurisdictions were able to ease measures after an initial period, many have strengthened 
or re-strengthened measures, including forced business closures, with continuing resurgences of COVID-19 cases in many of the 
geographies we serve around the world. The degree to which COVID-19 will continue to affect our business, operating results and 
financial condition will depend on future developments that are highly uncertain and cannot currently be predicted. These 
developments include the duration and magnitude of the COVID-19 Pandemic, actions taken to contain the virus, availability, 
distribution and efficacy of vaccines, the impact of the COVID-19 Pandemic and related restrictions on economic activity and 
domestic and international trade, and the extent of the impact of these and other factors on our employees, partners, vendors, 
customers and their consumers. 

The current global crisis has impacted and continues to impact our retail and hospitality customers, including their GTV, overall 
demand for our services, and anticipated subscription pauses and churn rates due to business closures and temporary business 
shutdowns. It is also limiting their ability to obtain inventory or ingredients and supplies, to generate sales, or to make timely 
payments to us. In Fiscal 2021, we engaged in several customer-focused initiatives, such as subscription discounts, delayed start 
dates, and deferred payment arrangements, aimed at supporting our customers during the COVID-19 Pandemic. These initiatives 
had a negative impact on revenue and cash flows. We may continue such customer-focused initiatives or implement new ones in 
the verticals and jurisdictions that continue to be significantly impacted by the COVID-19 Pandemic and we expect this to 
continue to have a negative impact on our business, financial condition and results of operations as long as measures taken to limit 
the spread of COVID-19 persist. 

COVID-19 has also caused heightened uncertainty in the global economy. Slowdowns in economic growth may result in 
consumers not having the financial means to make purchases from our customers and may delay or reduce discretionary 
purchases, negatively impacting our customers (which are SMBs that are more susceptible than larger businesses to general 
economic conditions) and our results of operations. Uncertain and adverse economic conditions may also lead to increased 
refunds and chargebacks or potential losses for the Company's merchant cash advance program, which could adversely affect our 
business and may require us to recognize an impairment related to our assets in our financial statements. No such impairment has 
been recognized as at March 31, 2021. Since the impact of the COVID-19 Pandemic is ongoing, the effect of the COVID-19 
outbreak and the related impact on the global economy may not be fully reflected in our results of operations until future periods. 
Further, volatility in the capital markets has been heightened during recent months and such volatility may continue, which may 
cause declines in the price of our Subordinate Voting Shares, increasing the risk that securities class action litigation could be 
instituted against us.

The COVID-19 Pandemic and related restrictions may also disrupt or delay the ability of employees to work because they become 
sick or are required to care for those who become sick, cause delays or disruptions in services provided by our vendors, increase 
our vulnerability and that of our partners and service providers to security breaches, denial of service attacks or other hacking or 
phishing attacks, or cause other unpredictable events. The duration and severity of the COVID-19 Pandemic may also have the 
effect of heightening many of the other risks described herein, in our most recent Annual Information Form, and in our other 
filings with the Canadian securities regulatory authorities and the U.S. Securities and Exchange Commission. Additionally, 
although we have attempted to identify the COVID-19-related risks faced by our business, the uncertainty and lack of 
predictability around the COVID-19 Pandemic means there may be other risks not presently known to us or that we presently 
believe are not material that could also affect our business, financial condition and results of operations. 

We cannot currently estimate the overall severity, extent or duration of any resulting adverse impact on our business, financial 
condition or results of operations from COVID-19, though the impact may be material. A material adverse effect on our 
employees, customers, vendors, partners and/or other stakeholders could have a material adverse effect on us.

(11)

Key Components of Results of Operations

Revenues 

Subscription Revenue

We principally generate subscription-based revenue through the sale of subscription licenses to our retail and hospitality software 
solutions. We offer pricing plans designed to meet the needs of our current and prospective customers that enable Lightspeed 
solutions to scale with SMBs as they grow. Our subscription plans are sold as monthly, one-year or multi-year plans. Subscription 
plans for our cloud-based solutions include maintenance and support. Customers purchase subscription plans directly from us or 
through our channel partners. In addition to the core subscriptions and licenses outlined above, customers can purchase add-on 
services such as loyalty, delivery, order anywhere, advanced reporting, accounting and analytics, amongst others.

In addition, we generate revenues through referral fees and revenue sharing agreements from our partners to whom we direct 
business or who sell their applications through our apps and themes marketplace. Pursuant to the terms of our agreements with 
these partners, these revenues can be recurring or non-recurring.

Transaction-based Revenue

We generate transaction-based revenues by providing our customers with the functionality to accept payments from consumers. 
Such revenues come in the form of payment processing fees and transaction fees and represent a percentage of GTV processed by 
our customers through our offered solutions. We have several sources of transaction-based revenues: our proprietary payments 
processing solution, Lightspeed Payments, our revenue sharing agreements with our integrated payment partners, as well as 
Upserve and Shopkeep's revenues from payment processing, some of which we have been able to scale through our leveraged 
relationships with payment processing to drive better economics and that has enabled us to recognize increased revenue for a 
subset of customers.

Lightspeed Payments allows our customers to accept electronic payments in-store, through connected terminals and online.  
Lightspeed Payments is available across North America to our retail customer base and the U.S. for our hospitality customer base, 
and initial availability has commenced for our customers in the United Kingdom and certain European countries. Offering a fully 
integrated payment functionality is highly complementary to the platforms we offer our customers today and will allow us to 
monetize a greater portion of the $33.7 billion in GTV processed over the 12 months preceding March 31, 2021.

Hardware and Other Revenue

These revenues are generally one-time revenues associated with the sale of hardware with which our solutions integrate and the 
sale of professional services in support of the installation and implementation of our solutions. We generate revenues through the 
sale of POS peripheral hardware such as our customer facing display, receipt printers, cash drawers, payment terminals, servers, 
stands, bar-code scanners, and an assortment of accessories.

Although our software solutions are intended to be turnkey solutions that can be used by the customer as delivered, we provide 
professional services to our hospitality customers in some circumstances in the form of on site installations and implementations. 
These implementation services are typically delivered through our internal integrations team or through a network of certified 
partners. Additionally, from time to time we earn one-time fees for integration work performed pursuant to certain strategic 
partnerships.  

Direct Cost of Revenues

Subscription Cost of Revenue

Cost of subscription revenue primarily includes employee expenses for the support team and costs associated with hosting 
infrastructure for our services. Significant expenses include costs of our support including total salaries and benefits, stock-based 
compensation and related payroll taxes, data center capacity costs and other third party direct costs such as customer support and 
royalties and amounts paid to third-party cloud service providers.

(12)

Transaction-based Cost of Revenue

Transaction-based cost of revenue primarily includes direct costs when transactions are processed using Lightspeed Payments as 
well as direct costs of the subset of Upserve customers for whom we have been able to leverage our relationships with payment 
processors to obtain additional control over the customer relationship which has enabled the Company to obtain wholesale 
revenue treatment. These direct costs include interchange and assessment fees, as well as third-party processing fees.

Hardware and Other Cost of Revenue

Cost of these revenues primarily includes costs associated with our hardware solutions, such as the cost of acquiring the hardware 
inventory, including hardware purchase price, expenses associated with a third-party fulfillment company, shipping and handling 
and inventory adjustments, as well as expenses related to costs of implementation services provided to customers.

Operating Expenses 

General and Administrative

General and administrative expenses consist of employee expenses, including stock-based compensation and related payroll taxes, 
for finance, accounting, legal, administrative, human resources, information technology, information systems and security, 
corporate data as well as payment operations. These costs also include other professional fees, transaction-related fees related to 
our acquisitions, costs associated with internal systems and general corporate expenses. We expect that general and administrative 
expenses will continue to increase on an absolute dollar basis as we incur the costs of compliance associated with being a public 
company dual-listed in both Canada and the United States and costs incurred through M&A activity, including increased 
accounting and legal expenses. As a public company in the United States, it is more expensive for us to obtain director and officer 
liability insurance with the current cost being approximately $10 million annually, and we will be required to accept reduced 
coverage or incur substantially higher costs to continue our coverage. In the longer term, however, we expect general and 
administrative expenses to decrease as a percentage of total revenues as we focus on processes, systems and controls to enable our 
internal support functions to scale with the growth of our business. 

Research and Development

Research and development expenses consist primarily of employee expenses, including stock-based compensation and related 
taxes, for product-related functions including product management, core development, data, product design and development and 
other corporate overhead allocations. We continue to invest our research and development efforts on developing added features 
and solutions, as well as increasing the functionality and enhancing the ease of use of our platforms. These expenses have been 
reduced primarily by the Canadian Federal Scientific Research and Experimental Development Program and Tax Credit for the 
Development of e-business, or “SR&ED” and “e-business” tax credits respectively. The company's e-business tax credits are 
refundable, while the SR&ED tax credits are non-refundable and are carried forward to reduce future income taxes payable. 
Given the Company’s recent losses in Canada, these SR&ED credits have not been recognized in the financial statements. Upon 
recognition, they will reduce research and development expenses. Although not immediately, given that we are still scaling our 
technology group in line with anticipated growth, we expect research and development expenses to decline in proportion to total 
revenue as we achieve additional economies of scale from our expansion.

Sales and Marketing

Sales and marketing expenses consist primarily of selling and marketing costs and employee expenses, including stock-based 
compensation and related payroll taxes, for sales and business development and marketing. Other costs within sales and marketing 
include costs of acquisition of new customers, travel-related expenses and corporate overhead allocations. We plan to continue to 
expand sales and marketing efforts to attract new customers, retain existing customers and increase revenues from both new and 
existing customers. Over time, we expect sales and marketing expenses will decline as a percentage of total revenues as we 
achieve additional economies of scale from our expansion.

Acquisition-related Compensation

Acquisition-related compensation expenses represent the portion of the purchase price from acquisitions which is payable 
contingent upon certain performance criteria which can include ongoing employment obligations of certain key employees of the 
acquired businesses. This portion of the cost is amortized over the related service period for those key employees.

(13)

Results of Operations

The following table outlines our consolidated statements of loss for the three months and fiscal year ended March 31, 2021 and 
2020: 

(In thousands of US dollars, except per share data)

Revenues

Subscription and transaction-based

Hardware and other 

Direct cost of revenues

Subscription and transaction-based

Hardware and other

Gross profit

Operating expenses

General and administrative

Research and development

Sales and marketing

Depreciation of property and equipment

Depreciation of right-of-use assets

Foreign exchange loss (gain)

Acquisition-related compensation

Amortization of intangible assets

Restructuring

Total operating expenses

Operating loss

Net interest income (expense)

Loss before income taxes

Income tax expense (recovery)

Current

Deferred

Total income tax recovery

Net loss

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

2021
$

2020
$

75,268   

7,127   

31,784 

4,487 

202,274   

106,871 

19,454   

13,766 

82,395   

36,271 

221,728   

120,637 

30,663   

7,775   

8,941 

3,627 

75,521   

18,906   

28,451 

11,217 

38,438   

12,568 

94,427   

39,668 

43,957   

23,703 

127,301   

80,969 

17,241   

16,859   

33,081   

870   

1,221   

550   

2,144   

13,359   

1,760   

6,596 

10,310 

16,810 

550 

821 

(300) 

5,138 

4,260 

— 

53,035   

54,787   

97,048   

2,479   

3,876   

2,098   

11,807   

30,128   

1,760   

21,345 

32,750 

61,122 

1,749 

2,492 

(395) 

11,087 

9,226 

— 

87,085   

44,185 

257,018   

139,376 

(43,128)   

(20,482) 

(129,717)   

(58,407) 

147   

(226) 

(353)   

1,766 

(42,981)   

(20,708) 

(130,070)   

(56,641) 

48   

(984)   

(936)   

(46) 

(2,065) 

(2,111) 

166   

49 

(5,958)   

(3,159) 

(5,792)   

(3,110) 

(42,045)   

(18,597) 

(124,278)   

(53,531) 

Net loss per share – basic and diluted

(0.34)   

(0.21) 

(1.18)   

(0.62) 

(14)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table outlines stock-based compensation and the related payroll taxes associated with these expenses included in 
the results of operations for the three months and fiscal year ended March 31, 2021 and 2020:

(In thousands of US dollars)

Direct cost of revenues

General and administrative

Research and development

Sales and marketing

Total stock-based compensation and related costs

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

864   

3,072   

1,043   

6,165   

11,144   

2020
$

146 

606 

1,400 

524 

2,676 

2021
$

3,231   

11,123   

10,941   

19,460   

44,755   

2020
$

591 

3,196 

3,101 

3,042 

9,930 

For the three months and fiscal year ended March 31, 2021, the stock-based compensation expense was $11,782 and $33,859 respectively (March 2020 - $4,060 
and $8,870) and the related payroll taxes were a recovery of $638 and an expense of $10,896 respectively (March 2020 - recovery of $1,384 and expense of 
$1,060). 

The increase in stock based compensation and related payroll taxes in Fiscal 2021 was driven by the assumption of the equity plan 
from our acquisition of ShopKeep, the increase in the Company's share price, and a one-time charge related to accelerated stock 
option vesting for certain executives of recently-acquired businesses.

Results of Operations for the Three Months and Fiscal Year Ended March 31, 2021 and 2020

Revenues

(In thousands of US dollars,
except percentages)

Revenues

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

Subscription and transaction-based

  75,268 

  31,784 

Hardware and other 

  7,127 

  4,487 

43,484 

2,640 

 136.8 

 202,274 

 106,871 

 58.8 

  19,454 

  13,766 

95,403 

5,688 

Total revenues

  82,395 

  36,271 

46,124 

 127.2 

 221,728 

 120,637 

  101,091 

 89.3 

 41.3 

 83.8 

Percentage of total revenues

Subscription and transaction-based

Hardware and other

Total

 91.4 %

 8.6 %

 87.6 %

 12.4 %

 100 %

 100 %

Subscription and Transaction-based Revenue

 91.2 %

 8.8 %

 88.6 %

 11.4 %

 100 %

 100 %

Subscription and transaction-based revenue for the three months ended March 31, 2021 increased by $43.5 million or 137% as 
compared to the three months ended March 31, 2020, with ShopKeep and Upserve contributing $28.3 million this quarter. The 
increase was due to growth in our subscription customer base including customers from the acquisitions of ShopKeep and 
Upserve as well as customers adopting additional modules in the period. The increase was also due to continued adoption of 
Lightspeed Payments and an increase in payment referral fees earned through our partners. Furthermore, due to renegotiated terms 
with the payments partner of our recent acquisitions, we have gained greater control of the underlying customer relationship and 
as a result are recognizing superior economics. Due to this modified relationship, we realized increased revenue of $7.4 million. 
GTV processed through our platforms grew from $6.1 billion for the three months ended March 31, 2020 to $10.8 billion for the 
three months ended March 31, 2021, evidencing increased use of our platforms. 

(15)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Subscription and transaction-based revenue for Fiscal 2021 increased by $95.4 million or 89% as compared to Fiscal 2020, with 
ShopKeep and Upserve contributing $35.7 million this fiscal year. Subscription revenue for Fiscal 2021 increased by 
$40.5 million or 51% as compared to Fiscal 2020. The increase was due to growth in our subscription customer base including 
customers from the acquisitions of ShopKeep and Upserve. Customers adopting additional modules of our platforms also 
contributed to the increase in subscription revenue. Partially offsetting these areas of growth was higher churn due to increased 
business failure in our customer base and software pricing concessions made by the Company to help customers navigate the 
challenges brought on by the COVID-19 Pandemic. Transaction-based revenue for Fiscal 2021 increased by $54.9 million or 
195% as compared to Fiscal 2020. The increase was primarily due to continued adoption of Lightspeed Payments and payment 
referral fees earned through our partners as well as additional revenue from the acquisitions of ShopKeep and Upserve. 
Furthermore, due to renegotiated terms with the payments partner of our recent acquisitions, we have gained greater control of the 
underlying customer relationship and as a result are recognizing superior economics. Due to this modified relationship, we 
realized increased revenue of $7.4 million. GTV processed through our platforms grew from $22.3 billion for Fiscal 2020 to 
$33.7 billion for Fiscal 2021.

Hardware & Other Revenue

Hardware and other revenue for the three months ended March 31, 2021 increased by $2.6 million or 59% as compared to the 
three months ended March 31, 2020 due primarily to the revenue contributions of ShopKeep and Upserve which combined 
accounted for $2.8 million, offset by discounts and incentives provided as well as the impact of the COVID-19 Pandemic on 
customer acquisition.

Hardware and other revenue for Fiscal 2021 increased by $5.7 million or 41% as compared to Fiscal 2020 due primarily to the 
revenue contributions of ShopKeep and Upserve which combined accounted for $3.8 million.

Direct Cost of Revenues

(In thousands of US dollars,
except percentages)

Direct cost of revenues

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

Subscription and transaction-based

  30,663 

  8,941 

Hardware and other 

  7,775 

  3,627 

21,722 

4,148 

 242.9 

  75,521 

  28,451 

 114.4 

  18,906 

  11,217 

47,070 

7,689 

Total costs of revenues

  38,438 

  12,568 

25,870 

 205.8 

  94,427 

  39,668 

54,759 

 165.4 

 68.5 

 138.0 

Percentage of revenue

Subscription and transaction-based

Hardware and other

Total

 40.7 %

 109.1 %

 28.1 %

 80.8 %

 46.7 %

 34.7 %

Subscription and Transaction-based Cost of Revenue

 37.3 %

 97.2 %

 26.6 %

 81.5 %

 42.6 %

 32.9 %

Subscription and transaction-based cost of revenue for the three months ended March 31, 2021 increased by $21.7 million or 
243% as compared to the three months ended March 31, 2020. The increase was due to higher costs associated with supporting a 
greater number of Customer Locations utilizing our platforms, $0.7 million in stock-based compensation and related payroll taxes, 
direct costs related to the higher Lightspeed Payments revenue for the period as well as $7.4 million in direct payment processing 
costs for a subset of customers from our recent acquisitions. Overall, subscription and transaction-based cost of revenue as a 
percentage of revenue grew from 28% to 41% for the three months ended March 31, 2021 compared to the three months ended 
March 31, 2020, mainly due to increased costs associated with payments.

Subscription and transaction-based cost of revenue for Fiscal 2021 increased $47.1 million or 165% as compared to Fiscal 2020. 
Subscription cost of revenue for Fiscal 2021 increased by $13.5 million or 69% as compared to Fiscal 2020. The increase was  
due to higher employee related and other costs associated with supporting a greater number of Customer Locations utilizing our 
platforms, $2.6 million in stock-based compensation and related payroll taxes, offset by $1.0 million received in respect of 
remuneration of eligible employees pursuant to the government-sponsored COVID-19 wage subsidy programs globally. 

(16)

 
 
 
 
 
 
Transaction-based cost of revenue for Fiscal 2021 increased by $33.6 million or 372% as compared to Fiscal 2020. The increase 
was due to direct costs related to the higher Lightspeed Payments revenue for the period compared to Fiscal 2020 as well as $7.4 
million in direct payment processing costs for a subset of customers from our recent acquisitions. Overall, subscription and 
transaction-based cost of revenue as a percentage of revenue increased from 27% to 37% for Fiscal 2021 compared to Fiscal 2020 
mainly due to increased costs associated with payments.

Hardware and Other Cost of Revenue

Direct cost of hardware and other revenue for the three months ended March 31, 2021 increased by $4.1 million or 114% as 
compared to the three months ended March 31, 2020 due to the increase in revenue for the period. The negative margins were due 
to discounts and incentives provided during the quarter to assist retailers and restaurants adopt our solutions as they prepare for 
the reopening of the economy in certain markets we serve.

Direct cost of hardware and other revenue for Fiscal 2021 increased by $7.7 million or 69% as compared to Fiscal 2020 due to the 
increase in revenue for the period.

Gross Profit

(In thousands of US dollars,
except percentages)

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

Gross profit

  43,957 

  23,703 

20,254 

 85.4 

 127,301 

  80,969 

46,332 

 57.2 

Percentage of total revenues

 53.3 %

 65.3 %

 57.4 %

 67.1 %

Gross profit for the three months ended March 31, 2021 increased by $20.3 million or 85% compared to the three months ended 
March 31, 2020. The increase was primarily due to growth in our subscription and transaction-based revenue as a result of more 
Customer Locations using our platforms and increased GTV processed through our platforms. A higher proportion of Lightspeed 
Payments revenue as well as discounts and incentives provided on hardware in the three months ended March 31, 2021 as 
compared to the three months ended March 31, 2020 reduced gross profit as a percentage of revenue.

Gross profit for Fiscal 2021 increased by $46.3 million or 57% compared to Fiscal 2020. The increase was primarily due to 
growth in our subscription and transaction-based revenue as a result of more Customer Locations using our platforms and 
increased GTV processed through our platforms compared to Fiscal 2020. A higher proportion of Lightspeed Payments revenue 
in Fiscal 2021 as compared to Fiscal 2020 reduced gross profit as a percentage of revenue.

Operating Expenses

General and Administrative

(In thousands of US dollars,
except percentages)

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

General and administrative

  17,241 

6,596 

10,645 

 161.4 

  53,035 

  21,345 

31,690 

 148.5 

Percentage of total revenues

 20.9 %

 18.2 %

 23.9 %

 17.7 %

General and administrative expenses for the three months ended March 31, 2021 increased by $10.6 million compared to the three 
months ended March 31, 2020. Included in general and administrative expenses for the three months ended March 31, 2021 is 
$3.1 million of stock-based compensation expense and related payroll taxes and $2.2 million in transaction-related costs for our 
recent acquisitions and public offerings. When excluding stock-based compensation and related payroll taxes and transaction-
related costs, general and administrative expenses increased by $6.8 million, which was driven by growth in our headcount and 
higher salary costs of $4.7 million, $0.7 million related to an increase in professional fees and a $2.4 million increase in D&O 
insurance as a result of going public in the U.S, offset by $1.0 million in lower bad debt expense. Our general and administrative 

(17)

 
 
 
 
 
expenses as a percentage of revenue increased to 21% from 18% between the three months ended March 31, 2021 and the three 
months ended March 31, 2020. 

General and administrative expenses for Fiscal 2021 increased by $31.7 million compared to Fiscal 2020. Included in general and 
administrative expenses for Fiscal 2021 is $11.1 million of stock-based compensation expense and related payroll taxes and $10.4 
million in transaction-related costs. When excluding stock-based compensation and related payroll taxes and transaction-related 
costs, general and administrative expenses increased by $15.7 million, which was driven by growth in our headcount and higher 
salary costs of $8.8 million, $0.8 million from higher bad debt expense, $2.2 million related to an increase in professional fees and 
other expenses, and a $5.4 million increase in D&O insurance as a result of going public in the U.S., offset by $1.5 million 
received in respect of remuneration of eligible employees pursuant to government-sponsored COVID-19 wage subsidy programs 
globally. As a result of the above, our general and administrative expenses as a percentage of revenue increased to 24% from 18% 
between Fiscal 2021 and Fiscal 2020. 

Research and Development

(In thousands of US dollars,
except percentages)

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

Research and development

16,859

10,310

6,549

 63.5 

  54,787 

  32,750 

22,037 

 67.3 

Percentage of total revenues

 20.5 %

 28.4 %

 24.7 %

 27.1 %

Research and development expenses for the three months ended March 31, 2021 increased by $6.5 million or 64% compared to 
the three months ended March 31, 2020. Included in research and development expenses for the three months ended March 31, 
2021 is $1.0 million of stock-based compensation expense and related payroll taxes. When excluding stock-based compensation 
and related payroll taxes, research and development expenses increased by $6.9 million which was driven by growth in our 
headcount and higher salary costs, net of tax credits, of $6.4 million and $0.5 million related to an increase in professional fees 
and other expenses. Our research and development costs as a percentage of revenue decreased from 28% to 20% from the three 
months ended March 31, 2020 to the three months ended March 31, 2021.

Research and development expenses for Fiscal 2021 increased by $22.0 million or 67% compared to Fiscal 2020. Included in 
research and development expenses for Fiscal 2021 is $10.9 million of stock-based compensation expense and related payroll 
taxes. When excluding stock-based compensation and related payroll taxes, research and development expenses increased by 
$14.2 million which was driven by growth in our headcount and higher salary costs of $15.7 million, and $1.1 million related to 
an increase in professional fees and other expenses, offset by $2.6 million received in respect of remuneration of eligible 
employees pursuant to government-sponsored COVID-19 wage subsidy programs globally. Our research and development costs 
as a percentage of revenue decreased from 27% to 25% from Fiscal 2020 to Fiscal 2021.

Sales and Marketing

(In thousands of US dollars,
except percentages)

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

Sales and marketing

  33,081 

  16,810 

16,271 

 96.8 

  97,048 

  61,122 

35,926 

 58.8 

Percentage of total revenues

 40.1 %

 46.3 %

 43.8 %

 50.7 %

Sales and marketing expenses for the three months ended March 31, 2021 increased by $16.3 million or 97% as compared to the 
three months ended March 31, 2020. Included in sales and marketing expenses for the three months ended March 31, 2021 is $6.2 
million of stock-based compensation expense and related payroll taxes and $0.3 million in transaction-related costs. When 
excluding stock-based compensation and related payroll taxes and transaction-related costs, sales and marketing expenses 
increased by $10.7 million which was driven by growth in our headcount and higher salary costs of $6.4 million and $4.3 million 
incurred for other growth focused investments in sales and marketing. Given that revenue growth was 127%, sales and marketing 

(18)

 
 
 
costs as a percentage of revenue decreased from 46% to 40% from the three months ended March 31, 2020 to the three months 
ended March 31, 2021.

Sales and marketing expenses for Fiscal 2021 increased by $35.9 million or 59% as compared to Fiscal 2020. Included in sales 
and marketing expenses for the Fiscal 2021 is $19.5 million of stock-based compensation expense and related payroll taxes and 
$1.2 million in transaction-related costs. When excluding stock-based compensation and related payroll taxes and transaction-
related costs, sales and marketing expenses increased by $18.7 million which was driven by growth in our headcount and higher 
salary costs of $16.3 million, $5.4 million incurred for other growth focused investments in sales and marketing, offset by $3.0 
million received in respect of remuneration of eligible employees pursuant to government-sponsored COVID-19 wage subsidy 
programs globally. Given that revenue growth was 84% for the fiscal year, sales and marketing costs as a percentage of revenue 
decreased from 51% to 44% from Fiscal 2020 to Fiscal 2021.

Depreciation

(In thousands of US dollars,
except percentages)

Depreciation of property and equipment

Depreciation of right-of-use assets

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

870 

1,221 

2,091 

2020
$

550 

821 

1,371 

Change Change
%

$

2021
$

2020
$

Change
$

Change
%

320 

400 

720 

 58.2 

 48.7 

 52.5 

2,479 

  1,749 

3,876 

  2,492 

6,355 

  4,241 

730 

1,384 

2,114 

 41.7 

 55.5 

 49.8 

Percentage of total revenues

 2.5 %

 3.8 %

 2.9 %

 3.5 %

Depreciation of property and equipment expenses for the three months ended March 31, 2021 increased by 58% as compared to 
the three months ended March 31, 2020. The increase in the depreciation expense results from additions to property and 
equipment made throughout the last 12 months. The depreciation of right-of-use assets represents the depreciation of leases that 
were capitalized as a result of the adoption of IFRS 16. The increase in the depreciation of right-of-use assets is mainly the result 
of leases obtained through our acquisitions of ShopKeep and Upserve.

Depreciation of property and equipment expenses for Fiscal 2021 increased by 42% as compared to Fiscal 2020. The increase in 
the depreciation expense results from additions to property and equipment made throughout the prior fiscal year as well as in 
Fiscal 2021. The depreciation of right-of-use assets represents the depreciation of leases that were capitalized as a result of the 
adoption of IFRS 16. The increase in the depreciation of right-of-use assets is mainly the result of leases obtained through our 
acquisitions of Gastrofix, ShopKeep and Upserve.

Foreign Exchange Loss (Gain)

(In thousands of US dollars, 
except percentages)

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

Foreign exchange loss (gain)

550 

(300) 

850 

 (283.3) 

  2,098 

(395) 

2,493 

 (631.1) 

Percentage of total revenues

 0.7 %

 (0.8) %

 0.9 %

 (0.3) %

Foreign exchange loss for the three months and fiscal year ended March 31, 2021 increased as compared to the three months and 
fiscal year ended March 31, 2020. This was due to the strengthening of currencies, primarily the Canadian dollar, the Euro and the 
Australian dollar against the US dollar given that we have significant liabilities outstanding in currencies other than the US dollar, 
our functional currency. Items included in our results are measured in US dollars and foreign currency transactions are translated 
into US dollars using the exchange rates prevailing at the date of the transactions or when items are re-measured with resulting 
gains and losses subsequently recognized. 

(19)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Acquisition-related Compensation

Three months ended 
March 31,

Fiscal year ended 
March 31,

(In thousands of US dollars,
except percentages)

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

Acquisition-related compensation

2,144 

  5,138 

(2,994) 

 (58.3) 

  11,807 

  11,087 

720 

 6.5 

Percentage of total revenues

 2.6 %

 14.2 %

 5.3 %

 9.2 %

Acquisition-related compensation expenses for the three months ended March 31, 2021 decreased by $3.0 million compared to the 
three months ended March 31, 2020. The decrease was due to the completion of a portion of the service periods connected to the 
acquisition-related compensation during the first half of this fiscal year, resulting in the expense no longer being captured in the 
fourth quarter. We issued contingent consideration with the majority being tied to ongoing employment obligations in connection 
with certain of our acquisitions. This contingent consideration was not included in the total purchase consideration, but rather was 
treated as an acquisition-related compensation expense for post-combination services.

Acquisition-related compensation expenses for Fiscal 2021 increased by $0.7 million compared to Fiscal 2020. The increase was 
due to our acquisitions of Kounta in November 2019 and Gastrofix in January 2020. We issued contingent consideration with the 
majority being tied to ongoing employment obligations in connection with these acquisitions. This contingent consideration was 
not included in the total purchase consideration, but rather was treated as an acquisition-related compensation expense for post-
combination services.

Amortization of Intangible Assets

(In thousands of US dollars,
except percentages)

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

Amortization of intangible assets

  13,359 

  4,260 

9,099 

 213.6 

  30,128 

  9,226 

20,902 

 226.6 

Percentage of total revenues

 16.2 %

 11.7 %

 13.6 %

 7.6 %

Amortization of intangible assets for the three months ended March 31, 2021 increased by $9.1 million or 214% as compared to 
the three months ended March 31, 2020. The increase in amortization relates to intangibles acquired through the ShopKeep and 
Upserve acquisitions.

Amortization of intangible assets for Fiscal 2021 increased by $20.9 million or 227% as compared to Fiscal 2020. The increase in 
amortization relates to intangibles acquired through the Gastrofix, ShopKeep and Upserve acquisitions.

Restructuring

(In thousands of US dollars,
except percentages)

Restructuring

Percentage of total revenues

Three months ended 
March 31,

2021
$

1,760 

 2.1 %

2020
$

— 

 0.0 %

Fiscal year ended 
March 31,

Change
$

Change
%

2021
$

1,760 

 100.0 

1,760 

 0.8 %

2020
$

— 

 0.0 %

Change
$

Change
%

1,760 

 100.0 

In connection with our recent acquisitions of Shopkeep and Upserve, certain functions and the associated management structure 
were reorganized to realize certain synergies and ensure organizational agility. The one time expenses associated with this plan 
were recorded as a restructuring charge in the quarter. The restructuring expense consists entirely of severance costs for a total of 
$1.8 million. As a result of these actions, we anticipate annual savings of approximately $8.4 million.

(20)

 
 
 
 
 
 
 
 
 
 
 
Other

Other Income (Expenses)

(In thousands of US dollars,
except percentages)

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change
%

2021
$

2020
$

Change
$

Change
%

Net interest income (expense)

147 

(226) 

373 

 (165.0) 

(353) 

  1,766 

(2,119) 

 (120.0) 

Percentage of total revenues

 0.2 %

 (0.6) %

 (0.2) %

 1.5 %

Interest expense relates to the interest arising from the loan drawdown made in connection with the acquisition of Gastrofix in 
January 2020, as well as interest expense on both the lease liabilities and acquisition-related compensation. These expenses 
combined totaled $2.9 million of interest expense for Fiscal 2021, offset by interest income earned in the period on cash and cash 
equivalents of $2.5 million. 

Income Taxes

(In thousands of US dollars,
except percentages)

Income tax expense (recovery)

Current

Deferred

Three months ended 
March 31,

Fiscal year ended 
March 31,

2021
$

2020
$

Change
$

Change 
%

2021
$

2020
$

Change
$

Change
%

48 

(46) 

94 

 (204.3) 

166 

49 

117 

(984) 

(2,065) 

1,081 

 (52.3) 

  (5,958) 

  (3,159) 

(2,799) 

 238.8 

 88.6 

Total income tax recovery

(936) 

(2,111) 

1,175 

 (55.7) 

  (5,792) 

  (3,110) 

(2,682) 

 86.2 

Percentage of total revenues

Current

Deferred

Total

 0.1 %

 (1.2) %

 (0.1) %

 (5.7) %

 (1.1) %

 (5.8) %

 0.1 %

 (2.7) %

 0.0 %

 (2.6) %

 (2.6) %

 (2.6) %

Deferred income tax recovery for Fiscal 2021 increased by $2.8 million as compared to Fiscal 2020. The increase in the recovery 
was primarily due to the amortization of acquired intangible assets and increases in loss carryforwards during the period. The 
decrease in the deferred income tax recovery for the three months ended March 31, 2021 compared to the three months ended 
March 31, 2020 is primarily due to less loss carry-forwards being recognized in the financial statements in the current period. 

Selected Annual Information

(In thousands of US dollars, except per share data)

Total revenues

Net loss 

Loss per share – basic and diluted

Total assets

Total long-term liabilities

Fiscal year ended March 31,

2021
$

2020
$

2019
$

221,728   

120,637   

77,451 

(124,278)   

(53,531)   

(183,525) 

(1.18)   

(0.62)   

(5.53) 

2,105,319   

478,428   

255,811 

57,634   

63,481   

10,510 

See “Results of Operations” in this MD&A for a more detailed discussion of the year-over-year changes in revenues and net loss.

(21)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total Assets

Fiscal 2021 Compared to Fiscal 2020 

Total assets increased by $1,626.9 million or 340% from Fiscal 2020 to Fiscal 2021 with cash accounting for $596.2 million of 
the increase due to public offerings offset by cash spent for our recent acquisitions, goodwill of $825.3 million and intangibles of 
$171.7 million net of amortization and exchange differences from the acquisitions of ShopKeep and Upserve accounting for 
$997.0 million of the increase, trade and other receivables accounting for $13.9 million of the increase, inventory and other 
current assets accounting for $14.4 million of the increase, lease right-of-use assets accounting for $5.2 million of the increase, 
property and equipment accounting for $0.4 million of the increase, offset by restricted cash and other long term assets in the 
amount of $0.2 million. 

Fiscal 2020 Compared to Fiscal 2019 

Total assets increased $222.6 million or 87% from Fiscal 2019 to Fiscal 2020, with cash accounting for $3.3 million of the 
increase, goodwill of $124.1 million and $60.2 million of intangibles net of amortization and exchange differences from the 
acquisitions of Chronogolf Inc., iKentoo, Kounta and Gastrofix accounting for $184.3 million of the increase, lease assets 
accounting for $16.0 million of the increase, inventory and other current assets accounting for $5.9 million of the increase, 
restricted cash and other long-term assets accounting for $8.3 million of the increase, property and equipment accounting for $2.6 
million of the increase and trade receivables accounting for $2.5 million of the increase. The proceeds from our February 2020 
bought deal net of issuance costs accounted for the increase in cash.

Total Liabilities

Fiscal 2021 Compared to Fiscal 2020 

Total long-term liabilities decreased by $5.8 million from Fiscal 2020 to Fiscal 2021. The main drivers of this amount were a 
decrease of $2.7 million in deferred revenue due to shorter contract durations, a decrease of $5.2 million in deferred tax liabilities 
primarily due to the amortization of acquired intangible assets during the period and a decrease in other long-term liabilities of 
$5.0 million primarily due to a decrease in long-term acquisition related payables, offset by an increase in lease liabilities of $7.0 
million primarily due to the leases obtained during our recent acquisitions.

Fiscal 2020 Compared to Fiscal 2019 

Total long-term liabilities increased by $53.0 million or 504% from Fiscal 2019 to Fiscal 2020. The main drivers of the increase 
were the recognition of the lease liability of $13.5 million due to the adoption of IFRS 16 and the $29.7 million of the acquisition 
facility drawn, net of issuance costs, in January 2020, in connection with the acquisition of Gastrofix. In addition, there was a $6.4 
million increase in other long-term liabilities related to acquisition-related compensation accrued in line with continuing 
employment obligations in connection with the acquisitions made during the year. These contingent amounts were not included in 
the total purchase consideration, but rather were treated as an acquisition-related compensation expense for post-combination 
services. In addition, the deferred tax liability increased by $5.9 million. This was offset partially by a $2.6 million reduction in 
the long-term portion of deferred revenue. The decrease of deferred revenue was due to the shorter durations of our contracts in 
general, which increased the short-term portion of deferred revenue and decreased the long-term portion of deferred revenue 
versus Fiscal 2019. 

Quarterly Results of Operations

The following table sets forth selected unaudited quarterly statements of operations data for each of the eight quarters ended 
March 31, 2021 in accordance with IFRS. This data should be read in conjunction with our audited annual consolidated financial 

(22)

statements and the notes related thereto. These quarterly operating results are not necessarily indicative of our operating results for 
a full year or any future period.

(In thousands of US dollars, 
except per share data)

Jun. 30, 
2019

Sept. 30, 
2019

Dec. 31, 
2019

Mar. 31, 
2020

Jun. 30, 
2020

Sept. 30, 
2020

Dec. 31, 
2020

Mar. 31, 
2021

Three months ended

Revenues

Direct cost of revenues

Gross profit

Operating expenses

General and administrative

Research and development

Sales and marketing

Depreciation of property and equipment

Depreciation of right-of-use assets

Foreign exchange loss (gain)

Acquisition-related compensation

Amortization of intangible assets

Restructuring

$

$

$

$

$

$

$

$

24,065 

28,026 

7,732 

8,677 

32,275 

10,691 

36,271 

12,568 

36,229 

13,631 

45,493 

18,024 

57,611 

24,334 

82,395 

38,438 

16,333 

19,349 

21,584 

23,703 

22,598 

27,469 

33,277 

43,957 

3,678 

6,531 

4,782 

7,565 

6,289 

8,344 

14,179 

13,424 

16,709 

6,596 

10,310 

16,810 

390 

414 

423 

609 

(330)   

(80)   

707 

1,012 

— 

2,055 

1,800 

— 

386 

648 

315 

3,187 

2,154 

— 

550 

821 

(300)   

5,138 

4,260 

— 

6,799 

9,623 

16,257 

412 

827 

480 

5,129 

4,405 

— 

8,230 

12,024 

19,580 

439 

872 

290 

2,276 

4,404 

— 

20,765 

16,281 

28,130 

758 

956 

778 

2,258 

7,960 

— 

17,241 

16,859 

33,081 

870 

1,221 

550 

2,144 

13,359 

1,760 

Total operating expenses

26,581 

30,578 

38,032 

44,185 

43,932 

48,115 

77,886 

87,085 

Operating loss

(10,248)   

(11,229)   

(16,448)   

(20,482)   

(21,334)   

(20,646)   

(44,609)   

(43,128) 

Net interest income (expense)

1,019 

690 

283 

(226)   

(301)   

(132)   

(67)   

147 

Loss before income taxes

(9,229)   

(10,539)   

(16,165)   

(20,708)   

(21,635)   

(20,778)   

(44,676)   

(42,981) 

Income tax expense (recovery)

Current

Deferred

20 

19 

56 

(46)   

55 

43 

20 

48 

(152)   

(483)   

(459)   

(2,065)   

(1,574)   

(1,355)   

(2,045)   

(984) 

Total income tax expense (recovery)

(132)   

(464)   

(403)   

(2,111)   

(1,519)   

(1,312)   

(2,025)   

(936) 

Net loss

(9,097)   

(10,075)   

(15,762)   

(18,597)   

(20,116)   

(19,466)   

(42,651)   

(42,045) 

Net loss per share – basic and diluted

(0.11)   

(0.12)   

(0.18)   

(0.21)   

(0.22)   

(0.20)   

(0.39)   

(0.34) 

Revenues

Our overall revenues continue to grow as we grow our global customer base. Revenues for all quarters in Fiscal 2021 were 
impacted by the COVID-19 Pandemic and its impact on customer churn, concessions given to customers, new customer additions 
at the onset of each quarter, as well as lower payment referral fees. Despite these factors, the results demonstrate growth in the 
quarter ended March 31, 2021 due to increases in subscription revenue from existing and new customers including increased 
adoption of Lightspeed Payments and other add-ons, as well as to the acquisitions of ShopKeep and Upserve. 

Direct Cost of Revenues

Our total quarterly costs of revenue increased successively for all periods presented. The aggregate increase was primarily due to 
increased costs associated with supporting a greater number of Customer Locations utilizing our platforms, as well as an increase 
in the number of Lightspeed Payments customers because of the higher direct costs associated with transaction-based revenues 
compared to our subscription revenues as well as the corresponding increase resulting from the acquisitions of Shopkeep and 
Upserve in the quarter ended December 31, 2020.

Gross Profit

Our total quarterly gross profit increased successively for all periods presented except for the three month period ended June 30, 
2020 due primarily to the impact of the COVID-19 Pandemic. Our gross profit has declined as a percentage of revenue due to the 
success of Lightspeed payments as Lightspeed Payments customers carry higher direct costs compared to our subscription 
business.

(23)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating Expenses

Total operating expenses increased successively for all periods presented except for the three months period ended June 30, 2020 
during  which  period  operating  expenses  remained  constant  with  the  prior  three  month  period  due  primarily  to  the  cost 
containment measures undertaken by the Company in response to the onset of the COVID-19 Pandemic including availing itself 
of government-sponsored COVID-19 wage subsidy programs globally. The increase in the three month period ended March 31, 
2021  was  primarily  due  to  the  assumption  of  the  cost  base  of  Shopkeep  and  Upserve  and  increased  stock-based  compensation 
expense, with the operating expenses including amounts for D&O insurance costs associated with the Company's NYSE listing in 
September 2020 and transaction-related costs associated with the recent acquisitions and public offerings.  

Liquidity and Capital Resources

Overview

The general objectives of our capital management strategy reside in the preservation of our capacity to continue operating, in 
providing benefits to our stakeholders and in providing an adequate return on investment to our shareholders by selling our 
services at a price commensurate with the level of operating risk assumed by us. 

We thus determine the total amount of capital required consistent with risk levels. This capital structure is adjusted on a timely 
basis depending on changes in the economic environment and risks of the underlying assets. We are not subject to any externally 
imposed capital requirements. 

Credit Facility

We have credit facilities with the Canadian Imperial Bank of Commerce, which include a $25 million demand revolving operating 
credit facility (the “Revolver”) and a $50 million stand-by acquisition term loan, $20 million of which is uncommitted (the 
“Acquisition Facility”, and together with the Revolver, the “Credit Facilities”). The Revolver will be available for draw at any 
time during the term of the Credit Facilities. The Acquisition Facility was drawn for $30 million in January 2020 for the 
acquisition of Gastrofix. The Credit Facilities are secured by all material assets of the Company.

Working Capital 

Our primary source of cash flow has been from raising capital totaling $1,369 million since the fiscal year ended March 31, 2016. 
Our approach to managing liquidity is to ensure, to the extent possible, that we always have sufficient liquidity to meet our 
liabilities as they become due. We do so by monitoring cash flow and performing budget-to-actual analysis on a regular basis. In 
addition to the cash balances, we have a $25 million Revolver available to be drawn to meet ongoing working capital 
requirements and $20 million (uncommitted) remaining on the Acquisition Facility for acquisitions. Our principal cash 
requirements are for working capital and acquisitions we may execute. Working capital surplus as at March 31, 2021 was $744.3 
million. Given our existing cash and credit facilities, along with proceeds obtained from our U.S. initial public offering and NYSE 
listing and our February 2021 public offering, we believe there is sufficient liquidity to meet our current and short-term growth 
requirements in addition to our long-term strategic objectives. 

Base Shelf Prospectus

On May 20, 2021, due to the depleted amount available under our prior short form base shelf prospectus, we filed a preliminary 
short form base shelf prospectus (the “Base Prospectus”) with securities regulatory authorities in each of the provinces and 
territories of Canada. When the Base Prospectus is made final or effective by securities regulatory authorities in Canada, we 
intend to file a corresponding short form base shelf prospectus on Form F-10 with the U.S. Securities and Exchange Commission 
(the “Registration Statement”). The Base Prospectus and the Registration Statement will allow Lightspeed and certain of its 
security holders to offer up to C$4 billion of Subordinate Voting Shares, preferred shares, debt securities, warrants, subscription 
receipts, units, or any combination thereof, during the 25-month period that the Base Prospectus is effective.

U.S. Initial Public Offering

On September 15, 2020, the Company completed a U.S. initial public offering and listing on the NYSE and issued 10,896,196 
Subordinate Voting Shares for a total gross consideration of $332.3 million, including 896,196 Subordinate Voting Shares issued 
upon the partial exercise of the underwriters’ over-allotment option which accounted for total gross consideration of $27.3 

(24)

million. Share issuance costs amounted to $18.0 million. A secondary sale of 2,142,808 Subordinate Voting Shares by certain 
shareholders was also made on the same day for gross consideration of $65.4 million, with the underwriting fees relating to their 
shares being paid by the selling shareholders. This secondary sale required the conversion of 238,456 Multiple Voting Shares into 
Subordinate Voting Shares.

New Issue and Secondary Offering

On February 12, 2021, the Company completed a marketed public offering of Subordinate Voting Shares in the United States and 
Canada through the issuance of new shares and a sale of shares held by certain shareholders, including DHIDasilva Holdings Inc. 
(a company controlled by our founder and Chief Executive Officer) and certain members of management. The marketed public 
offering consisted of an aggregate of 9,660,000 Subordinate Voting Shares, including the exercise in full by the underwriters of 
their over-allotment option to purchase 1,260,000 additional Subordinate Voting Shares. A total of 8,860,000 Subordinate Voting 
Shares were issued from treasury for gross proceeds of $620.2 million for the Company, with share issuance costs (including the 
underwriters' fee and other expenses related to the offering) for the Company amounting to $26.2 million. A sale of 800,000 
Subordinate Voting Shares by DHIDasilva Holdings Inc. and certain members of management, was also made on the same day 
for gross proceeds of $56.0 million, with the underwriting fees relating to their shares being paid by the selling shareholders.

Cash Flows

The following table presents cash and cash equivalents as at March 31, 2021 and 2020, and cash flows from operating, investing, 
and financing activities for Fiscal 2021 and Fiscal 2020:

(In thousands of US dollars)

Three months ended 
March 31,

2021
$

2020
$

Fiscal year ended 
March 31,

2021
$

2020
$

Cash and cash equivalents

807,150   

210,969 

807,150   

210,969 

Net cash provided by (used in)
Operating activities
Investing activities
Financing activities
Effect of foreign exchange on cash and cash equivalents

Net increase in cash and cash equivalents

Cash Flows Used in Operating Activities

(24,131)   
(910)   
599,541   
4   

574,504   

(8,885) 
(59,029) 
153,741 
(1,520) 

84,307 

(93,064)   
(235,048)   
922,315   
1,978   

596,181   

(28,550) 
(120,293) 
153,532 
(1,423) 

3,266 

Cash flows used in operating activities for Fiscal 2021 were $93.1 million compared to $28.6 million for Fiscal 2020. For Fiscal 
2021, Adjusted Cash Flows Used in Operating Activities were $37.3 million excluding transaction related costs of $43.2 million, 
with $11.8 million of this amount relating to the settlement of transaction-related liabilities that were assumed through our 
acquisitions of ShopKeep and Upserve, acquisition-related compensation paid in the period of $8.1 million, restructuring costs of 
$0.7 million and payroll taxes related to stock-based compensation of $3.7 million. Our cash flows used in operating activities and 
our Adjusted Cash Flows Used in Operating Activities include the payment of $9.4 million in D&O insurance costs related to 
being a public company in the U.S. Excluding these adjustments, and after excluding similar adjustments in the prior year, cash 
flows used in operating activities were higher for Fiscal 2021 due primarily to costs associated with being a public company, 
growth-focused investments in sales and marketing, as well as improvements to internal systems made in the period.

Cash Flows Used in Investing Activities

Cash flows used in investing activities for Fiscal 2021 were $235.0 million compared to $120.3 million for Fiscal 2020. The 
increase in cash used for investing activities was primarily due to the acquisitions of ShopKeep in November 2020 and Upserve in 
December 2020.

(25)

 
 
 
 
 
 
 
 
 
 
 
 
Cash Flows from Financing Activities

Cash flows from financing activities for Fiscal 2021 increased by $768.8 million compared to Fiscal 2020. The increase in cash 
inflows from financing activities was due to $783.2 million in additional funds received from our public offerings compared to the 
prior year net of additional share issuance costs paid, an increase of $17.5 million in proceeds from the exercise of stock options 
under our stock option plans, offset by a decrease of $30.0 million due to the drawdown of the acquisition facility in the prior 
year, and an increase in the payment of lease liabilities net of incentives received along with an increase in restricted lease 
deposits of $1.0 million as well as an increase in interest paid of $0.9 million. 

We believe that our current cash balance, available financing, cash flows from operations and credit available under the credit 
facility are adequate for the Company’s future operating cash needs.

Contractual Obligations

We have contractual obligations with a variety of expiration dates. The table below outlines our contractual obligations as at 
March 31, 2021:

(In thousands of US dollars)

Accounts payable and accrued liabilities

Other long-term liabilities

Long-term debt
Lease obligations(1)
Cloud service providers(2)

< 1
Year

65,052   

—   

—   

7,392   

9,645   

Payments due by period

1 to 3 
Years

—   

3,154   

—   

13,510   

13,209   

4 to 5 
Years

—   

—   

30,000   

8,843   

85   

>5
Years

—   

—   

—   

10,353   

—   

Total

65,052 

3,154 

30,000 

40,098 

22,939 

Total contractual obligations

82,089   

29,873   

38,928   

10,353   

161,243 

(1)

Included in the lease obligations are short term leases, leases not yet commenced to which the lessee is committed and variable lease 
payments for our share of tenant operating expenses and taxes. Lease obligations relate primarily to our office space. The lease terms are 
between one and ten years. See note 14 to the consolidated financial statements for further details regarding leases.

(2) We are subject to non-cancelable service agreements with cloud service providers subject to minimum spend commitments.

Off-Balance Sheet Arrangements

We have not entered into off-balance sheet financing arrangements, other than low value and short-term leases. From time to 
time, we may be contingently liable with respect to litigation and claims that arise in the normal course of operations.

Recent Developments

On April 16, 2021, we acquired Vend pursuant to an agreement to purchase all of the shares in Vend, dated March 11, 2021, by 
and among the Company, Lightspeed Commerce Holdings NZ Limited, Vend Trustee Limited, and a number of shareholders and 
covenantors described therein. The fair value of consideration transferred of $368.1 million consisted of $188.0 million cash paid 
on the closing date, net of cash acquired, and 2,692,277 Subordinate Voting Shares, at a fair value of $66.89 per share at the 
closing date, which is based on the quoted price of the Subordinate Voting Shares on the NYSE on the closing date. Additional 
cash may be paid by (or returned to) the Company due to a post-closing working capital adjustment. 

(26)

 
 
 
 
 
 
Related Party Transactions

We have no related party transactions, other than those noted in our consolidated financial statements. The executive 
compensation expense for the top five key management personnel is as follows for Fiscal 2021 and Fiscal 2020:

(In thousands of US dollars)

Short-term employee benefits and other benefits

Stock-based payments

Total compensation paid to key management personnel

Financial Instruments and Other Instruments

Credit and Concentration Risk

Fiscal year ended March 31,

2021
$

1,732

4,200

5,932   

2020
$

1,389

2,812

4,201 

Generally, the carrying amount in our consolidated statement of financial position exposed to credit risk, net of any applicable 
provisions for losses, represents the maximum amount exposed to credit risk. 

Our credit risk is primarily attributable to our cash and cash equivalents and trade receivables. We do not require guarantees from 
our customers. Credit risk with respect to cash and cash equivalents is managed by maintaining balances only with high credit 
quality financial institutions. 

Due to our diverse customer base, there is no particular concentration of credit risk related to our trade receivables. Moreover, 
balances for trade receivables are managed and analyzed on an ongoing basis to ensure loss allowances are established and 
maintained at an appropriate amount. 

We maintain a loss allowance for a portion of trade receivables when collection becomes doubtful on the basis described in note 3 
of our annual consolidated financial statements. Our allowances for expected credit losses ("ECL") includes forward-looking 
factors specific to the debtors and the economic environment.

The maximum exposure to credit risk at the reporting date is the carrying value of each class of receivables mentioned above. We 
do not hold any collateral as security.

Potential effects from the COVID-19 Pandemic on the Company's credit risk have been considered and have resulted in increases 
to our allowances for ECLs in the fiscal year ended 2021. We continue our assessment given the fluidity of COVID-19's global 
impact.

Liquidity Risk

We are exposed to the risk of being unable to honour our financial commitments by the deadlines set, under the terms of such 
commitments and at a reasonable price. We manage our liquidity risk by forecasting cash flows from operations and anticipated 
investing and financing activities.

We have $807.2 million of cash and cash equivalents as well as $25.0 million available under the Revolver as at March 31, 2021, 
demonstrating our liquidity and our ability to cover upcoming financial liabilities.

(27)

 
Foreign Currency Exchange Risk

We are exposed to currency risk due to financial instruments denominated in foreign currencies. The following table provides a 
summary of our exposure to the Canadian dollar, the Euro, the British pound sterling, the Australian dollar and the Swiss Franc, 
expressed in thousands of U.S. dollars:

2021

CAD
$

EUR
$

Cash and cash equivalents and restricted cash

3,141   

15,913   

Trade and other receivables

5,122   

2,740   

GBP
$

470   

469   

AUD
$

958   

793   

Accounts payable and accrued liabilities

(13,729)   

(18,898)   

(2,154)   

(4,529)   

Other long-term liabilities

Lease liabilities

(1,816)   

(622)   

(14,102)   

(3,214)   

(309)   

(842)   

(239)   

(646)   

CHF
$

Other
$

Total
$

1,281   

368   

22,131 

694   

(750)   

(36)   

(517)   

336   

10,154 

(560)   

(40,620) 

(42)   

(3,064) 

—   

(19,321) 

Net financial position exposure

(21,384)   

(4,081)   

(2,366)   

(3,663)   

672   

102   

(30,720) 

We have not entered into arrangements to hedge our exposure to currency risk.

Interest Rate Risk

Interest rate risk is the risk that changes in interest rates will negatively impact earnings and cash flows. Certain of our cash earns 
interest. Our trade receivables, accounts payable and accrued liabilities, and lease liabilities do not bear interest. Our exposure to 
interest rate risk is related to our acquisition facility. We are not exposed to material interest rate risk.

Share Price Risk

Accrued payroll taxes on stock-based compensation (social costs) are payroll taxes associated with stock-based compensation that 
we are subject to in various countries in which we operate. Social costs are accrued at each reporting period based on the number 
of vested stock options and awards outstanding, the exercise price, and our share price. Changes in the accrual are recognized in 
direct cost of revenues and operating expenses. An increase in share price will increase the accrued expense for social costs, and a 
decrease in share price will result in a decrease in the accrual recorded for social costs expense, all other things being equal, 
including the number of vested stock options and exercise price remaining constant. Based on the outstanding stock-based 
payment awards at March 31, 2021, the impact on the accrual for social costs of an increase or decrease in our share price of 10% 
would result in a change of $1.0 million as at March 31, 2021.

Critical Accounting Policies and Estimates

The preparation of our consolidated financial statements in conformity with IFRS requires management to make estimates and 
assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. We review these 
estimates on an ongoing basis based on management’s best knowledge of current events and actions that we may undertake in the 
future. Actual results could differ from these estimates. Areas requiring the most significant estimates and judgments are outlined 
below. Management has determined that we operate in a single operating and reportable segment. 

Revenue Recognition

The identification of revenue-generating contracts with customers, the identification of performance obligations, the 
determination of the transaction price and allocations between identified performance obligations, the use of appropriate revenue 
recognition method for each performance obligation and the measure of progress for performance obligations satisfied over time 
are the main aspects of the revenue recognition process, all of which require the exercise of judgment and use of assumptions.

We follow the guidance provided in IFRS 15 – Appendix B, Principal versus Agent Considerations for determining whether 
revenue should be recognized based on the gross amount billed to a merchant or the net amount retained. This determination is a 
matter of judgment that depends on the facts and circumstances of each arrangement.

(28)

 
 
 
 
 
 
Recoverability of Deferred Tax Assets and Current and Deferred Income Taxes and Tax Credits

Uncertainties exist with respect to the interpretation of complex tax regulations and the amount and timing of future taxable 
income. We establish provisions based on reasonable estimates for possible consequences of audits by the tax authorities. The 
amount of such provisions is based on various factors, such as experience of previous tax audits and differing interpretations of 
tax regulations by the taxable entity and the responsible tax authority. 

Deferred income tax assets are recognized for unused tax losses and deductible temporary differences to the extent it is probable 
that taxable income will be available against which the losses and deductible temporary differences can be utilized. 
Management’s judgment is required to determine the amount of deferred income tax assets that can be recognized, based upon the 
likely timing and the level of future taxable income together with future tax planning strategies. 

Share-Based Payments

We measure the cost of equity-settled transactions with employees by reference to the fair value of the related instruments at the 
date at which they are granted. Estimating fair value for share-based payments requires determining the most appropriate 
valuation model for a grant, which depends on the terms and conditions of the grant. This also requires making assumptions and 
determining the most appropriate inputs to the valuation model including the expected life of the option, volatility and dividend 
yield.

Business Combinations and Impairment of Non-financial Assets

Business combinations are accounted for in accordance with the acquisition method. The consideration transferred and the 
acquiree’s identifiable assets, liabilities and contingent liabilities are measured at their fair value. We develop the fair value 
internally by using appropriate valuation techniques, which are generally based on a forecast of the total expected future net 
discounted cash flows. These evaluations are linked closely to the assumptions made by management regarding the future 
performance of the related assets and the discount rate. Contingent consideration is measured at fair value using a discounted cash 
flow model. 

Our impairment test for goodwill is based on internal estimates of fair value less costs of disposal calculations and uses valuation 
models such as the discounted cash flows model. Key assumptions on which management has based its determination of fair 
value less costs of disposal include estimated growth rates and discount rates. These estimates, including the methodology used, 
the assessment of cash generating units and how goodwill is allocated, can have a material impact on the respective values and 
ultimately the amount of any goodwill impairment. 

Whenever property and equipment and intangible assets are tested for impairment, the determination of the assets’ recoverable 
amount involves the use of estimates by management and can have a material impact on the respective values and ultimately the 
amount of any impairment.

Impairment of Financial Assets

We assess at each reporting date whether there is any evidence that our trade receivables are impaired. We use the simplified 
approach for measuring impairment of our trade receivables as these financial assets do not have a significant financing 
component as defined under IFRS 15, Revenue from Contracts with Customers. Therefore, we do not determine if the credit risk 
for these instruments has increased significantly since initial recognition. Instead, a loss allowance is recognized based on lifetime 
ECL at each reporting date. We have established a provision matrix that is based on our historical credit loss experiences, adjusted 
for forward looking factors specific to the debtors and the economic environment. 

COVID-19 Pandemic 

The uncertainties around COVID-19 required the use of judgments and estimates which judgments and estimates resulted in no 
material accounting impacts for the fiscal year ended March 31, 2021 other than the impact on ECLs driven by the changes in the 
macro-economic environment due to COVID-19. The risk and uncertainties surrounding the COVID-19 pandemic generate a 
significant risk of material adjustment in future reporting periods to the following: revenue recognition, estimated losses on 
revenue-generating contracts, goodwill and intangible impairment, and other assets and liabilities. 

(29)

Recently Issued Accounting Standards Not Yet Adopted

From time to time, new accounting pronouncements are issued by the International Accounting Standards Board (“IASB”) or 
other standards-setting bodies, and are adopted as of the specified effective date.  As of the date of authorization of the financial 
statements, we have not yet applied the following new and revised IFRS Standards that have been issued but are not yet effective. 

The IASB has issued amendments to IAS 1 affecting the presentation of liabilities as current or non-current in the statement of 
financial position and requiring companies to disclose their material accounting policy information. The IASB has also issued 
amendments to IAS 8 clarifying how to distinguish changes in accounting policies from changes in accounting estimates. The 
amendments to IAS 1 and IAS 8 are effective for annual periods beginning on or after January 1, 2023, with early application 
permitted. It has also issued amendments to IAS 16 to prohibit deducting from the cost of an item of property, plant and 
equipment any proceeds from selling items produced before that asset is available for use. The amendments also clarify the 
meaning of "testing whether an asset is functioning properly". The IASB also issued an amendment to IAS 37 Provisions, 
Contingent Liabilities and Contingent Assets to clarify the cost of fulfilling a contract in assessing whether a contract is onerous. 
The amendments to IAS 16 and IAS 37 are effective for annual periods beginning on or after January 1, 2022, with early 
application permitted.

In August 2020, the IASB issued Interest Rate Benchmark Reform-Phase 2, which amends IFRS 9 Financial Instruments, IAS 39 
Financial Instruments: Recognition and Measurement, IFRS 7 Financial Instruments: Disclosures and IFRS 16 Leases. The 
amendments focus on the effects on financial statements when a company replaces the old interest rate benchmark with an 
alternative benchmark rate as a result of the reform. The amendments are effective for annual periods beginning on or after 
January 1, 2021, with early application permitted. 

We do not expect that the adoption of the Standards listed above will have a material impact on the financial statements in future 
periods.

Outstanding Share Information

Lightspeed is a publicly traded company listed under the symbol "LSPD" on both the Toronto Stock Exchange ("TSX") and the 
NYSE. Our authorized share capital consists of (i) an unlimited number of Subordinate Voting Shares and (ii) an unlimited 
number of preferred shares, issuable in series, of which 131,278,443 Subordinate Voting Shares and no preferred shares were 
issued and outstanding as of May 18, 2021.

We previously had multiple voting shares issued and outstanding, but all such multiple voting shares were automatically 
converted into Subordinate Voting Shares, on a one-for-one basis on December 1, 2020, as a result of reaching the automatic 
conversion ownership threshold attached to the multiple voting shares, all in accordance with their terms. As a result of such 
automatic conversion, the Subordinate Voting Shares are our only class of shares issued and outstanding, and they continue to 
carry one vote per share. Pursuant to the terms of our restated articles of incorporation, upon the automatic conversion of all of 
our issued and outstanding multiple voting shares, the authorized and unissued multiple voting shares as a class were 
automatically deleted entirely from our authorized capital, together with the rights, privileges, restrictions and conditions 
attaching thereto, such that as at the date hereof, the Company has only two classes of shares authorized for issuance, being the 
Subordinate Voting Shares and the preferred shares.

As of May 18, 2021, there were 1,757,807 options outstanding under the Company’s Amended and Restated 2012 Stock Option 
Plan, as amended (of which 815,494 were vested as of such date), no options outstanding under the Company’s Amended and 
Restated 2016 Stock Option Plan, 3,589,414 options outstanding under the Company’s Third Amended and Restated Omnibus 
Incentive Plan, as amended (the "Omnibus Plan") (of which 905,212 were vested as of such date) and 335,260 options 
outstanding which were issued in compliance with an allowance under the rules of the TSX as inducements for executive officers 
to enter into contracts of full-time employment with the Company (“Inducement Grants”) (of which 46,371 were vested as of such 
date). Each such option is or will become exercisable for one Subordinate Voting Share.

As of May 18, 2021, there were 543,123 options outstanding under the ShopKeep Inc. Amended and Restated 2011 Stock Option 
and Grant Plan (of which 200,905 were vested as of such date), which plan the Company assumed on closing of its acquisition of 
ShopKeep on November 25, 2020. Each option is or will become exercisable for one Subordinate Voting Share. 

As of May 18, 2021, there were 16,257 DSUs outstanding under the Company’s Omnibus Plan. Each such DSU will, upon the 
holder thereof ceasing to be a director, executive officer, employee or consultant of the Company in accordance with the Omnibus 

(30)

Plan, be settled at the discretion of the board through (a) the delivery of shares issued from treasury or purchased on the open 
market, (b) cash, or (c) a combination of cash and shares.

As of May 18, 2021, there were 886,175 RSUs outstanding under the Company’s Omnibus Plan (of which 121,136 were vested as 
of such date) and 853 RSUs outstanding which were Inducement Grants (of which 853 were vested as of such date). Each such 
RSU, upon vesting, may be settled at the discretion of the board through (a) the delivery of shares issued from treasury or 
purchased on the open market, (b) cash, or (c) a combination of cash and shares.

As of May 18, 2021, there were 75,182 PSUs outstanding under the Company’s Omnibus Plan (of which none were vested as of 
such date). Each such PSU, upon vesting, may be settled at the discretion of the board through (a) the delivery of shares issued 
from treasury or purchased on the open market, (b) cash, or (c) a combination of cash and shares.

Disclosure

Controls and Procedures

Disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as 
amended, "DC&P") are designed to provide reasonable assurance that information required to be disclosed in reports filed with 
the Securities and Exchange Commission are recorded, processed, summarized and reported in a timely fashion. The disclosure 
controls and procedures are designed to ensure that information required to be disclosed by the Company in such reports is then 
accumulated and communicated to the Company’s management to ensure timely decisions regarding required disclosure. 
Management regularly reviews disclosure controls and procedures; however, they cannot provide an absolute level of assurance 
because of the inherent limitations in control systems to prevent or detect all misstatements due to error or fraud. The Chief 
Executive Officer and the Chief Financial Officer, along with management, have evaluated and concluded that the Company’s 
disclosure controls and procedures as at March 31, 2021 were effective.

Internal Controls over Financial Reporting 

The Chief Executive Officer and Chief Financial Officer are responsible for establishing and maintaining internal controls over 
financial reporting. The Company’s internal controls over financial reporting are designed to provide reasonable assurance 
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with 
IFRS. The Chief Executive Officer and Chief Financial Officer have been advised that the control framework the Chief Executive 
Officer and the Chief Financial Officer used to design the Company’s internal controls over financial reporting is recognized by 
the Committee of Sponsoring Organizations of the Treadway Commission. 

The Chief Executive Officer and the Chief Financial Officer have evaluated, or caused to be evaluated under their supervision, 
whether or not there were changes to its internal controls over financial reporting during the period ended March 31, 2021 that 
have materially affected, or are reasonably likely to materially affect the Company’s internal controls over financial reporting. No 
such changes were identified through their evaluation.

Limitations of Controls and Procedures

Management, including the Chief Executive Officer and Chief Financial Officer, believes that any disclosure controls and 
procedures or internal controls over financial reporting, no matter how well conceived and operated, can provide only reasonable, 
not absolute assurance that the objectives of the control system are met. Further, the design of a control system must reflect the 
fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the 
inherent limitations in all control systems, they cannot provide absolute assurance that all control issues and instances of fraud, if 
any, within the Company have been prevented or detected. These inherent limitations include the reality judgments in decision-
making can be faulty, and that breakdowns can occur because of simple errors or mistakes. Additionally, controls can be 
circumvented by the individual acts of some persons, by collusion of two or more people, or by unauthorized override of the 
control. The design of any system of controls is also based in part upon certain assumptions about the likelihood of future events, 
and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. 

(31)

Accordingly, because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur 
and not be detected.

Limitation on Scope of Design

The scope of design of internal controls over financial reporting and disclosure controls and procedures excluded the controls, 
policies, and procedures of ShopKeep, which was acquired on November 25, 2020 and Upserve, which was acquired on 
December 1, 2020.

ShopKeep's contribution to our Consolidated Statements of Loss and Comprehensive Loss for the fiscal year ended March 31, 
2021, excluding the amortization of intangible assets, was less than 10% of total revenues and total net loss. Additionally, as at 
March 31, 2021, ShopKeep's current assets were below 5% of consolidated current assets and current liabilities were 
approximately 10% of consolidated current liabilities, and its non-current assets and non-current liabilities were under 10% of 
consolidated non-current assets and non-current liabilities, respectively. 

Upserve's contribution to our Consolidated Statements of Loss and Comprehensive Loss for the fiscal year ended March 31, 2021, 
excluding the amortization of intangible assets, was less than 10% of total revenues and total net loss. Additionally, as at 
March 31, 2021, Upserve's current assets and current liabilities were under 10% of consolidated current assets and current 
liabilities, and its non-current assets and non-current liabilities were below 5% of consolidated non-current assets and non-current 
liabilities, respectively. 

The amounts recognized for the assets acquired and liabilities assumed at the date of acquisition are described in note 5 of the 
annual consolidated financial statements for the years ended March 31, 2021 and 2020.

(32)

Lightspeed POS Inc.

Consolidated Financial Statements
March 31, 2021 and 2020
(expressed in thousands of US dollars)

           
Report of Independent Registered Public Accounting Firm 

To the Shareholders and Board of Directors of Lightspeed POS Inc. 

Opinion on the Financial Statements 
We have audited the accompanying consolidated balance sheets of Lightspeed POS Inc. and its 
subsidiaries (together, the Company) as of March 31, 2021 and 2020, and the related consolidated 
statements of loss and comprehensive loss, cash flows and changes in shareholders’ equity for the years 
then ended, including the related notes (collectively referred to as the consolidated financial statements). 
In our opinion, the consolidated financial statements present fairly, in all material respects, the financial 
position of the Company as of March 31, 2021 and 2020, and its financial performance and its cash flows 
for the years then ended in conformity with International Financial Reporting Standards as issued by the 
International Accounting Standards Board. 

Basis for Opinion 
These consolidated financial statements are the responsibility of the Company’s management. Our 
responsibility is to express an opinion on the Company’s consolidated financial statements based on our 
audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board 
(United States) (PCAOB) and are required to be independent with respect to the Company in accordance 
with the US federal securities laws and the applicable rules and regulations of the Securities and Exchange 
Commission and the PCAOB. 

We conducted our audits of these consolidated financial statements in accordance with the standards of 
the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance 
about whether the consolidated financial statements are free of material misstatement, whether due to 
error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its 
internal control over financial reporting. As part of our audits, we are required to obtain an understanding 
of internal control over financial reporting but not for the purpose of expressing an opinion on the 
effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no 
such opinion. 

Our audits included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond 
to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and 
disclosures in the consolidated financial statements. Our audits also included evaluating the accounting 
principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the consolidated financial statements. We believe that our audits provide a reasonable 
basis for our opinion. 

PricewaterhouseCoopers LLP/s.r.l./s.e.n.c.r.l. 
1250 René-Lévesque Boulevard West, Suite 2500, Montréal, Quebec, Canada H3B 4Y1 
T: +1 514 205 5000, F: +1 514 876 1502 

“PwC” refers to PricewaterhouseCoopers LLP/s.r.l./s.e.n.c.r.l., an Ontario limited liability partnership. 

Critical Audit Matters 
The critical audit matter communicated below is a matter arising from the current period audit of the 
consolidated financial statements that was communicated or required to be communicated to the audit 
committee and that (i) relates to accounts or disclosures that are material to the consolidated financial 
statements; and (ii) involved our especially challenging, subjective, or complex judgments. The 
communication of critical audit matters does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, 
providing a separate opinion on the critical audit matter or on the accounts or disclosures to which 
it relates. 

Valuation of Intangible Assets in Business Acquisitions of ShopKeep and Upserve 
As described in note 5 to the consolidated financial statements, the Company completed the acquisitions 
of (i) ShopKeep for a net consideration of $554 million in November of 2020, which resulted in 
$96 million of intangible assets related to customer relationships and software technology and 
$474 million of goodwill being recorded; and (ii) Upserve for a net consideration of $411 million in 
December of 2020, which resulted in $101 million of intangible assets related to customer relationships 
and software technology and $339 million of goodwill being recorded. Management applied significant 
judgment in estimating the fair value of intangible assets acquired, which involved the use of key estimates 
and assumptions with respect to the expected future net discounted cash flows including the future 
performance of the related intangible assets, the attrition rates, payment attach rates, and the 
discount rates. 

The principal considerations for our determination that performing procedures relating to the valuation of 
intangible assets in business acquisitions of ShopKeep and Upserve is a critical audit matter are (i) the 
high degree of auditor judgment and subjectivity in performing procedures relating to the fair value 
measurement of intangible assets acquired due to the significant judgment by management when 
developing the estimates; (ii) significant audit effort in evaluating the key assumptions with respect to the 
expected future net discounted cash flows including the future performance of the related intangible 
assets, attrition rates, payment attach rates, and the discount rates; and (iii) the audit effort involved the 
use of professionals with specialized skills and knowledge. 

Addressing the matter involved performing procedures and evaluating audit evidence in connection with 
forming our overall opinion on the consolidated financial statements. These procedures included, among 
others, (i) reading the purchase agreements; and (ii) testing management’s process for estimating the fair 
value of intangible assets. Testing management’s process included evaluating the appropriateness of the 
valuation methods, testing the completeness and accuracy of data provided by management, and 
evaluating the reasonableness of key assumptions with respect to the expected future net discounted cash 
flows including the future performance of the related intangible assets, attrition rates, payment attach 
rates, and discount rates for the intangible assets. Evaluating the reasonableness of the expected future net 
discounted cash flows including the future performance of the related intangible assets, the attrition rates 
and the payment attach rates involved considering the past performance of the acquired businesses and 
the Company, as well as economic and industry forecasts and considering whether they were consistent 
with evidence obtained in other areas of the audit. Professionals with specialized skills and knowledge 
were used to assist in evaluating the appropriateness of the valuation methods and evaluating key 
assumptions, including the discount rates. 

/s/PricewaterhouseCoopers LLP1

Montréal, Canada 
May 20, 2021 

We have served as the Company’s auditor since 2015. 

1 CPA auditor, CA, public accountancy permit No. TA145383 

Lightspeed POS Inc.
Consolidated Balance Sheets
As at March 31, 2021, and 2020
(expressed in thousands of US dollars)

Assets

Current assets
Cash and cash equivalents
Trade and other receivables
Inventories
Other current assets

Total current assets

Lease right-of-use assets, net 
Property and equipment, net
Intangible assets, net
Goodwill
Restricted cash and other long-term assets
Deferred tax assets

Total assets

Liabilities and Shareholders’ Equity

Current liabilities
Accounts payable and accrued liabilities
Lease liabilities
Income taxes payable
Current portion of deferred revenue

Total current liabilities

Deferred revenue
Lease liabilities
Long-term debt
Other long-term liabilities
Deferred tax liabilities

Total liabilities

Shareholders’ equity
Share capital
Additional paid-in capital
Accumulated other comprehensive income (loss)
Accumulated deficit

Total shareholders’ equity

Total liabilities and shareholders’ equity

Commitments and contingencies

Approved by the Board of Directors

Notes

13
7
6, 12

14
15
16
17
6, 18
23

19, 25
14
23
6

6
14
20
21
23

22
22, 26

24, 25

(signed) Paul McFeeters                         Director       (signed) Dax Dasilva                        Director

The accompanying notes are an integral part of these consolidated financial statements. 

2021
$

807,150   
24,771   
1,573   
24,171   

857,665   

21,206   
8,342   
234,493   
971,939   
11,504   
170   

2020
$

210,969 
10,879 
932 
10,427 

233,207 

15,957 
7,989 
62,819 
146,598 
11,749 
109 

2,105,319   

478,428 

65,052   
5,120   
114   
43,116   

113,402   

2,796   
20,558   
29,770   
3,154   
1,356   

30,810 
3,301 
76 
36,622 

70,809 

5,472 
13,546 
29,687 
8,198 
6,578 

171,036   

134,290 

2,526,448   
35,877   
9,715   
(637,757)  

852,115 
11,773 
(6,271) 
(513,479) 

1,934,283   

344,138 

2,105,319   

478,428 

5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Consolidated Statements of Loss and Comprehensive Loss
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except per share amounts)

Revenues

Direct cost of revenues

Gross profit

Operating expenses
General and administrative
Research and development
Sales and marketing
Depreciation of property and equipment
Depreciation of right-of-use assets
Foreign exchange loss (gain)
Acquisition-related compensation
Amortization of intangible assets
Restructuring

Total operating expenses

Operating loss

Net interest income (expense)

Loss before income taxes

Income tax expense (recovery)
Current
Deferred

Total income tax recovery

Net loss

Other comprehensive income (loss)

Items that may be reclassified to net loss
Foreign currency differences on translation of foreign operations

Total comprehensive loss

Notes

6

7, 8, 9

8, 9
8, 9
8, 9
15
14

16
25

10

23

2021
$

2020
$

221,728   

120,637 

94,427   

127,301   

53,035   
54,787   
97,048   
2,479   
3,876   
2,098   
11,807   
30,128   
1,760   

39,668 

80,969 

21,345 
32,750 
61,122 
1,749 
2,492 
(395) 
11,087 
9,226 
— 

257,018   

139,376 

(129,717)  

(58,407) 

(353)  

1,766 

(130,070)  

(56,641) 

166   
(5,958)  

(5,792)  

49 
(3,159) 

(3,110) 

(124,278)  

(53,531) 

15,986   

(6,271) 

(108,292)  

(59,802) 

Net loss per share – basic and diluted

11

(1.18)  

(0.62) 

The accompanying notes are an integral part of these consolidated financial statements.

6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Consolidated Statements of Cash Flows
For the years ended March 31, 2021 and 2020
(expressed in thousands of US dollars)

Cash flows from (used in) operating activities
Net loss
Items not affecting cash and cash equivalents
Acquisition-related compensation
Amortization of intangible assets
Depreciation of property and equipment and lease right-of-use assets
Deferred income taxes
Stock-based compensation expense
Stock-based compensation impact from replacement awards issued
Unrealized foreign exchange gain

(Increase)/decrease in operating assets and increase/(decrease) in operating liabilities

Trade and other receivables
Inventories
Other assets
Accounts payable and accrued liabilities
Income taxes payable
Deferred revenue
Other long-term liabilities

Net interest (income) expense

Total operating activities

Cash flows from (used in) investing activities
Additions to property and equipment
Acquisition of businesses, net of cash acquired
Interest income 

Total investing activities

Cash flows from (used in) financing activities
Proceeds from exercise of stock options
Proceeds from issuance of share capital
Proceeds from draw-down of long-term debt
Share issuance costs
Payment of lease liabilities net of incentives and movement in restricted lease deposits
Financing costs

Total financing activities

Effect of foreign exchange rate changes on cash and cash equivalents

Net increase in cash and cash equivalents during the year

Cash and cash equivalents – Beginning of year

Cash and cash equivalents – End of year

Interest paid
Income taxes paid

The accompanying notes are an integral part of these consolidated financial statements.

2021
$

2020
$

(124,278)  

(53,531) 

4,518   
30,128   
6,355   
(5,958)  
32,739   
1,120   
320   

(9,177)  
(256)  
(11,963)  
(15,333)  
38   
(3,991)  
2,321   
353   

4,876 
9,226 
4,241 
(3,159) 
8,870 
— 
475 

2,071 
(401) 
(3,440) 
4,180 
(59) 
(433) 
300 
(1,766) 

(93,064)  

(28,550) 

(1,794)  
(235,576)  
2,322   

(3,609) 
(120,164) 
3,480 

(235,048)  

(120,293) 

21,008   
952,534   
—   
(45,319)  
(4,351)  
(1,557)  

3,546 
130,933 
30,000 
(6,893) 
(3,401) 
(653) 

922,315   

153,532 

1,978   

596,181   

(1,423) 

3,266 

210,969   

207,703 

807,150   

210,969 

1,025   
147   

320 
113 

7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Consolidated Statements of Changes in Shareholders' Equity
For the years ended March 31, 2021 and 2020
(expressed in thousands of US dollars, except number of shares)

Balance as at March 31, 2019

Net loss
Issuance of shares upon Bought Deal Offering
Share issuance costs
Exercise of stock options and vesting of share awards
Stock-based compensation
Exercise of warrants
Share-based acquisition-related compensation
Shares issued in connection with business combination
Other comprehensive loss

Balance as at March 31, 2020

Net loss
Issuance of shares upon public offerings
Share issuance costs
Exercise of stock options and vesting of share awards
Stock-based compensation
Share-based acquisition-related compensation

Shares issued in connection with business combination

Replacement awards issued in connection with business combination
Stock-based compensation impact from replacement awards issued 

in connection with business combination

Other comprehensive income

Balance as at March 31, 2021

Issued and
Outstanding Shares

Notes

Number
of shares

Additional
paid-in
capital

$

Accumulated 
other 
comprehensive 
income (loss)

Accumulated
deficit

$

$

Amount

$

Total

$

83,752,210   

652,336   

—   
4,695,000   
—   
1,470,303   
—   
86,251   
—   
2,203,053   
—   

—   
130,933   
(6,315)  
4,921   
—   
—   
4,876   
65,364   
—   

92,206,817   

852,115   

—   
19,756,196   
—   
3,038,643   
—   
194,042   

13,332,817   

—   

—   
—   

—   
952,534   
(44,702)  
29,643   
—   
4,518   
690,788   
40,432   

1,120   
—   

22
22
26
26
22

22
22
26
26

5

5

5

4,278   

—   
—   
—   
(1,375)  
8,870   
—   
—   
—   
—   

11,773   

—   
—   
—   
(8,635)  
32,739   
—   
—   

—   

—   
—   

—   

(459,948)  

196,666 

—   
—   
—   
—   
—   
—   
—   
—   
(6,271)  

(53,531)  
—   
—   
—   
—   
—   
—   
—   
—   

(53,531) 
130,933 
(6,315) 
3,546 
8,870 
— 
4,876 
65,364 
(6,271) 

(6,271)  

(513,479)  

344,138 

—   
—   
—   
—   
—   
—   
—   

—   

(124,278)  
—   
—   
—   
—   
—   
—   
—   

(124,278) 
952,534 
(44,702) 
21,008 
32,739 
4,518 

690,788 

40,432 

—   
15,986   

—   
—   

1,120 
15,986 

  128,528,515   

2,526,448   

35,877   

9,715   

(637,757)   1,934,283 

The accompanying notes are an integral part of these consolidated financial statements.

8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

1. Organization and nature of operations

Lightspeed POS Inc. (“Lightspeed” or the "Company") was incorporated on March 21, 2005 under the Canada Business 
Corporations Act. Its head office is located at Gare Viger, 700 Saint-Antoine St. East, Suite 300, Montréal, Quebec, 
Canada. Lightspeed provides easy-to-use, omni-channel, commerce-enabling platforms. The Company’s software 
platforms provide its customers with the critical functionalities they need to engage with consumers, manage their 
operations, accept payments, and grow their business. Lightspeed has customers globally in over 100 countries, 
empowering single- and multi-location small and medium-sized businesses to compete in an omni-channel market 
environment by engaging with consumers across online, mobile, social, and physical channels.

The Company’s shares are listed on both the Toronto Stock Exchange and the New York Stock Exchange ("NYSE") under 
the stock symbol "LSPD".

2. Basis of presentation and consolidation

These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards 
(IFRS) as issued by the International Accounting Standards Board (IASB) and were approved for issue by the Board of 
Directors (the "Board") of the Company on May 20, 2021.

The consolidated financial statements have been prepared on a historical cost basis, except for our lease liabilities which 
are measured at present value and certain financial assets and liabilities, which have been measured at fair value as 
described below. The consolidated financial statements provide comparative information in respect of the previous period. 
Certain comparative figures have been reclassified in order to conform to the current period presentation.

The consolidated financial statements include the accounts of Lightspeed and its wholly-owned subsidiaries, Lightspeed 
POS USA Inc., Lightspeed POS Belgium BV, Lightspeed POS UK Ltd., Lightspeed Netherlands BV, Lightspeed 
Payments USA Inc., ReUp Technologies Inc., Chronogolf Inc. ("Chronogolf"), Lightspeed Commerce CH S.A. (formerly 
known as iKentoo S.A.), Kounta Pty Ltd, Lightspeed POS Germany GmbH (formerly known as Gastrofix GMBH) 
("Gastrofix"), Lightspeed Commerce USA Inc. (the successor to ShopKeep Inc.) and Upserve Inc. (collectively, the 
"subsidiaries"). All significant intercompany balances and transactions have been eliminated on consolidation.

The financial statements of all subsidiaries, including those of new subsidiaries of Lightspeed from the reporting period 
starting on their acquisition or incorporation date, are prepared for the same reporting period as Lightspeed using 
Lightspeed’s accounting policies. All subsidiaries are fully consolidated until the date that Lightspeed’s control ceases.

In March 2020, the World Health Organization characterized a novel strain of the coronavirus, known as COVID-19, as a 
pandemic. Concerns related to the spread of COVID-19, the continuing resurgences of COVID-19, and the related 
containment measures intended to mitigate its impact have created substantial disruption in the global economy. Refer to 
note 4 of these consolidated financial statements for a description of how COVID-19 impacted the Company’s significant 
accounting estimates and assumptions.

9

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

3. Significant accounting policies

Revenue recognition

The Company’s main sources of revenue are subscriptions for its platforms. In addition, the Company generates revenue 
from payment processing services, payment residuals, professional services and sales of hardware as described below.

The Company recognizes revenue to depict the transfer of promised services to merchants in an amount that reflects the 
consideration to which the Company expects to be entitled in exchange for those services by applying the following steps:

•

•

•

•

•

Identifying the contract with a merchant;

Identifying the performance obligations in the contract;

Determining the transaction price;

Allocating the transaction price; and

Recognizing revenue when, or as, the Company satisfies a performance obligation.

The Company follows the guidance provided in IFRS 15 – Appendix B, Principal versus Agent Considerations, for 
determining whether the revenue should be recognized based on the gross amount billed to a merchant or the net amount 
retained. This determination is a matter of judgment that depends on the facts and circumstances of each arrangement. 

Sales taxes collected from merchants and remitted to government authorities are excluded from revenue.

The Company’s arrangements with merchants can include multiple services or performance obligations, which may consist 
of some or all of the Company’s subscription solutions. When contracts involve multiple performance obligations, the 
Company evaluates whether each performance obligation is distinct and should be accounted for as a separate unit of 
accounting. In the case of software subscriptions and licenses and hardware and other, the Company has determined that 
merchants can benefit from each service on its own, and that each service being provided to the merchant is separately 
identifiable from other promises in the contract. Specifically, the Company considers the distinct performance obligations 
to be the software subscriptions and licenses and the hardware and implementation services. Payment residuals and 
payment processing services were also considered to be distinct performance obligations. 

The total transaction price is determined at the inception of the contract and allocated to each performance obligation based 
on its relative standalone selling prices. The Company determines the standalone selling price by considering internal 
evidence such as normal or consistently applied standalone selling prices. The determination of standalone selling prices is 
made through consultation with and approval by management, taking into consideration the Company’s go-to-market 
strategy. The Company may modify its pricing practices in the future as its go-to-market strategies evolve, which could 
result in changes in relative standalone selling prices. Rebates are allocated to each performance obligation to which they 
relate based on their relative standalone selling price.

The Company generally receives payment from its merchants on the invoice due date. In all other cases, payment terms and 
conditions vary by contract type, although terms generally include a requirement for payment within 14 days of the invoice 
date. In instances where the timing of revenue recognition differs from the timing of invoicing and subsequent payment, we 
have determined the Company’s contracts generally do not include a significant financing component.

10

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Subscription revenue

Software subscriptions and licenses include subscriptions to cloud-based solutions for both retail and hospitality platforms 
and for the Company's e‑commerce offering. In addition to the core subscriptions and licenses outlined above, customers 
can purchase add-on services such as loyalty, delivery, order anywhere, advanced reporting, accounting and analytics, 
amongst others. Subscriptions include maintenance and support, which includes access to unspecified upgrades.

The Company recognizes revenue for its software subscriptions and subscription licenses ratably over the term of the 
contract, usually commencing on the date the services are made available to customers. 

Transaction-based revenue

The Company offers to its customers payment processing services, through connected terminals and online, that facilitate 
payment for goods and services sold by the customer to its consumers. The Company recognizes revenue from payment 
processing services at the time of the transaction on a gross basis, it having been determined that the Company is the 
principal in the arrangement.

The Company’s software also interfaces with third parties that enable credit card processing. These companies generate 
revenue from charging transaction fees that are generally a fixed amount per transaction, or a fixed percentage of the 
transaction processed. As part of integrating with the solutions of these payment processors, the Company negotiates a 
revenue share with most of them, whereby the Company receives a portion of the revenues generated by the payment 
processor. In addition, the Company has contracted with a number of third-party vendors that sell products to the same 
merchant customers as does the Company. The Company refers its merchant customers to these vendors and earns a 
referral fee. The Company recognizes the revenues it receives from third party vendors at the point in time when they are 
due from third party vendors. These revenues are recognized on a net basis, whereby only the portion of revenues that the 
Company receives (or which is due) from the third party vendor is recognized. 

In the prior period consolidated financial statements, transaction based-revenue was classified as part of software and 
payments revenue.

Hardware and other revenue

For retail, hospitality and e-commerce customers, the Company’s software integrates with various hardware solutions 
required to operate a location. As part of the sale process to both new and existing customers, the Company acts as a 
reseller of the hardware. Such sales consist primarily of hardware peripherals. In addition, in some cases where customers 
would like assistance deploying the Company’s software or integrating the Company’s software with other systems or 
setting up their e-commerce store, the Company provides professional services customized to the merchant. 

Hardware equipment revenues are recognized on a gross basis at a point in time, namely when ownership passes to the 
merchant, in accordance with the shipping terms.

Most professional services are sold on a time-and-materials basis. Consulting engagements can last anywhere from one day 
to several weeks and are based strictly on the customer’s requirements. The Company’s software can typically be used as 
delivered by the customer. The Company’s professional services are generally not essential to the functionality of the 
software. For services performed on a time-and-materials basis, revenues are recognized as the services are delivered.

11

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Contract assets

The Company records commission assets for selling commissions paid at the inception of a contract that are incremental 
costs of obtaining the contract if the Company expects to recover those costs. Commission assets are subsequently 
amortized on a systematic basis consistent with the pattern of the transfer of the good or service to which the commission 
asset relates. 

The Company records contract assets for discounts provided to merchants at the inception of a contract. Contract assets are 
subsequently amortized against revenue on a systematic basis consistent with the term to which the contract asset relates.

Deferred revenue

Deferred revenue mainly comprises fees collected or contractually due for services in which the applicable revenue 
recognition criteria have not been met. This balance will be recognized as revenue as the services are performed.

Cash and cash equivalents

The Company considers all short term highly liquid investments that are readily convertible into known amounts of cash, 
with original maturities at their acquisition date of three months or less to be cash equivalents.

Restricted cash

The Company is required to hold a defined amount of cash as collateral under the terms of certain business combination 
arrangements and lease agreements. Cash deposits that have restrictions governing their use are classified as restricted cash, 
current or long-term, based on the remaining length of the restriction. 

Inventories

Inventories, consisting of hardware equipment only, are recorded at the lower of cost and net realizable value with cost 
determined using the weighted average cost method. The Company provides an allowance for obsolescence based on 
estimated product life cycles, usage levels and technology changes. Changes in these estimates are reflected in the 
determination of cost of revenues.

The amount of any impairment of inventories to net realizable value, and all losses on inventories, are recognized as an 
expense in the year during which the impairment or loss occurs.

Deferred financing costs

The Company records deferred financing costs related to its credit facilities when it is probable that some or all of the 
facilities will be drawn down. The deferred financing costs are amortized over the term of the related financing 
arrangement. The long-term debt is recorded net of deferred financing costs. 

Research and development tax credits

Research and development costs are expensed as incurred, net of refundable investment tax credits. The Company’s 
research and development costs consist primarily of salaries and other related personnel expenses.

The Company recognizes the benefit of refundable research and development investment tax credits as a reduction of 
research and development and support costs, while non-refundable investment tax credits that can only be claimed against 

12

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

income taxes otherwise payable are recognized as a reduction of income taxes when there is reasonable assurance that the 
claim will be recovered.

Property and equipment

Property and equipment are recorded at cost less accumulated depreciation and impairment losses. Depreciation is 
recognized using the declining balance method at the following rates, except for leasehold improvements, for which 
depreciation is calculated on a straight-line basis:

Furniture

Equipment

Computer equipment

Leasehold improvements

20%

20%

55%

Shorter of useful life and term of lease

Leasehold improvements in progress are not depreciated until the related asset is ready for use.

Intangible assets

Acquired identifiable intangible assets

Purchased software licenses are recorded at cost and are amortized on a straight-line basis over the estimated useful life of 
the license, which is the license term.

Amortization of software technologies that are acquired through business combinations is calculated using the straight-line 
method over the estimated useful life, which ranges from three to four years, and amortization of customer relationships 
acquired through business combinations is calculated using the straight-line method over the estimated useful life, which 
ranges from three to six years.

The Company recognizes internal development costs as intangible assets only when the following criteria are met: the 
technical feasibility of completing the intangible asset exists, there is an intent to complete and an ability to use or sell the 
intangible asset, the intangible asset will generate probable future economic benefits, there are adequate resources available 
to complete the development and to use or sell the intangible asset, and there is the ability to reliably measure the 
expenditure attributable to the intangible asset during its development.

Impairment of long-lived assets

The Company evaluates its property and equipment and definite-lived intangible assets for impairment when events or 
changes in circumstances indicate that the carrying amount of an asset or asset group may not be recoverable. An 
impairment loss is recognized for the amount by which the asset’s carrying amount exceeds its recoverable amount. The 
recoverable amount is the higher of an asset’s fair value less costs of disposal and value in use. For the purposes of 
assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash inflows which 
are largely independent of the cash inflows from other assets or groups of assets (cash-generating units).

Goodwill and impairment of goodwill

Goodwill represents the excess of the purchase price over the estimated fair value of net tangible and identifiable assets of a 
business acquired in a business combination. After initial recognition, goodwill is measured at cost less any accumulated 
impairment losses, if any. For the purpose of impairment testing, goodwill acquired in a business combination is allocated 
to the Company's operating segment ("the Segment"), which is the level at which management monitors goodwill.

13

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The Company reviews the carrying value of goodwill in accordance with International Accounting Standard (IAS) 36, 
Impairment of Assets, on an annual basis or more frequently if events or a change in circumstances indicate that it is more 
likely than not that the fair value of the goodwill is below its carrying amount. The Company previously performed the 
annual goodwill impairment test on March 31 of each fiscal year. Beginning with the quarter ended December 31, 2020, 
the Company moved the annual goodwill impairment test from March 31 to December 31. The change does not delay, 
accelerate or avoid an impairment charge. 

Impairment is determined by assessing the recoverable amount of the Segment. The Segment's recoverable amount is the 
higher of the Segment's fair value less costs of disposal and its value in use. A quantitative analysis was performed to 
determine the fair value less costs of disposal. Note 17 discusses the method and assumptions used for impairment testing.

Business combinations

The Company follows the acquisition method to account for business combinations in accordance with IFRS 3, Business 
Combinations. The acquisition method of accounting requires that assets acquired and liabilities assumed be recorded at 
their estimated fair values on the date of a business acquisition. The excess of the purchase price over the estimated fair 
value is recorded as goodwill.

The amounts included in the consolidated statements of loss and comprehensive loss under acquisition-related 
compensation arise from business combinations made by the Company. Acquisition costs that are tied to continuing 
employment of pre-existing shareholders are required to be recognized as acquisition-related compensation and recognized 
in accordance with the vesting terms in the acquisition agreement. Consequently, those costs are not included in the total 
purchase consideration of the business combination. All other costs that are not eligible for capitalization related to the 
acquisition are expensed as incurred.

New information obtained during the measurement period, up to 12 months following the acquisition date, about facts and 
circumstances existing at the acquisition date affect the acquisition accounting. Upon the conclusion of the measurement 
period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, any subsequent 
adjustments are recorded in the consolidated statements of loss and comprehensive loss. 

Government assistance

Government assistance is recognized when there is reasonable assurance that it will be received and all related conditions 
will be complied with. When the government assistance relates to an expense item, it is recognized as a reduction of 
expense over the period necessary to match the government assistance on a systematic basis to the costs that it is intended 
to subsidize.

Income taxes

Current tax

The current tax payable is based on taxable income for the year. Taxable income differs from income as reported in the 
consolidated statements of loss and comprehensive loss because of items of income or expense that are taxable or 
deductible in other periods and items that are never taxable or deductible. The Company’s liability for current tax is 
calculated using tax rates that have been enacted or substantively enacted by the end of the reporting period.

14

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Deferred tax

Deferred tax is recognized on temporary differences between the carrying amounts of assets and liabilities in the 
consolidated financial statements and the corresponding tax bases used in the computation of taxable profit. Deferred tax 
liabilities are recognized for all taxable temporary differences. Deferred tax assets are recognized for all deductible 
temporary differences to the extent that it is probable that taxable profits against which those deductible temporary 
differences can be utilized will be available. Such deferred tax assets and liabilities are not recognized if the temporary 
difference arises from goodwill or from the initial recognition (other than in a business combination) of other assets and 
liabilities in a transaction that affects neither the taxable profit nor the accounting profit.

The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to the extent that it 
is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the period in which the liability 
is settled or the asset realized, based on tax rates (and tax laws) that have been enacted or substantively enacted by the end 
of the reporting period. The measurement of deferred tax liabilities and assets reflects the tax consequences that would 
follow from the manner in which the Company expects, at the end of the reporting period, to recover or settle the carrying 
amount of its assets and liabilities.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets against 
current tax liabilities and when they relate to income taxes levied by the same taxation authority and the Company intends 
to settle its current tax assets and liabilities on a net basis.

Current and deferred tax

Current and deferred tax are recognized as an expense or income in net loss, except when they relate to items that are 
recognized outside of net loss (whether in other comprehensive income (loss) or directly in deficit), in which case the tax is 
also recognized outside of net loss.

Provisions

Provisions are recognized when the Company has a present legal or constructive obligation as a result of a past event, it is 
probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and a reliable 
estimate can be made of the amount of the obligation. 

Restructuring provisions are recognized when the Company has put in place a detailed restructuring plan which has been 
communicated in sufficient detail to create a constructive obligation. Restructuring provisions include only costs directly 
related to the restructuring plan, and are measured at the best estimate of the amount required to settle the Company's 
obligations.

If the known expected settlement date exceeds 12 months from the date of recognition, provisions are discounted using a 
current pre-tax interest rate that reflects the risks specific to the liability. Where discounting is used, the increase in the 
provision due to the passage of time is recognized as a finance cost. Provisions are reviewed at the end of each reporting 
period and adjusted as appropriate.

Leases

At inception of a contract, the Company assesses whether a contract is, or contains, a lease. A contract is, or contains, a 
lease if the contract conveys the right to control the use of an identified asset for a period of time in exchange for 

15

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

consideration. To assess whether a contract conveys the right to control the use of an identified asset, the Company 
assesses whether: 

– The contract involves the use of an identified asset - this may be specified explicitly or implicitly, and should be 
physically distinct or represent substantially all of the capacity of a physically distinct asset. If the supplier has a 
substantive substitution right, then the asset is not identified. 

– The Company has the right to obtain substantially all the economic benefits from the use of the asset throughout the 
period of use; and 

– The Company has the right to direct the use of the asset. The Company has this right when it has the decision-making 
rights that are most relevant to changing how and for what purpose the asset is used. 

At inception or on reassessment of a contract that contains a lease component, the Company allocates the consideration in 
the contract to each lease component on the basis of their relative standalone price. 

As a lessee

The Company recognizes a right-of-use asset and a lease liability at the lease commencement date. The right-of-use asset is 
initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease payments made at 
or before the commencement date, plus any initial direct costs incurred and an estimate of costs to dismantle and remove 
the underlying asset or to restore the underlying asset or the site on which it is located, less any lease incentives received 
prior to the commencement date. 

The right-of-use asset is subsequently depreciated using the straight-line method from the commencement date to the end 
of the lease term, which is considered the appropriate useful life of any such asset. In addition, the right-of-use asset is 
reduced by impairment losses, if any, and adjusted for certain remeasurements of the lease liability, to the extent necessary. 

The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement 
date, discounted using an incremental borrowing rate if the rate implicit in the lease arrangement is not readily 
determinable. 

Lease payments included in the measurement of the lease liability comprise fixed payments, including in-substance fixed 
payments and variable lease payments that depend on an index or a rate, initially measured using the index or rate as at the 
commencement date. 

The lease liability is subsequently measured at amortized cost using the effective interest method. It is remeasured when 
there is a change in future lease payments arising from a change in an index or rate, lease term, or if the Company changes 
its assessment of whether it will exercise an extension or termination option. When the lease liability is remeasured in this 
way, a corresponding adjustment is made to the carrying amount of the right-of-use asset, or is recorded in profit or loss if 
the carrying amount of the right-of-use asset has been reduced to zero. 

Lease incentives receivable are included in the initial measurement of the lease liability and right-of-use asset. 

Short-term leases and leases of low-value assets

The Company has elected not to recognize right-of-use assets and lease liabilities for short-term leases that have a lease 
term of 12 months or less and leases of low-value assets. The Company recognizes the lease payments associated with 
these leases as an expense on a straight-line basis over the lease term. 

16

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

On the consolidated statement of cash flows, lease payments related to short-term leases, low value assets and variable 
lease payments not included in lease liabilities are classified as cash outflows from operating activities, whereas the 
remaining lease payments are classified as cash flows from financing activities.

Equity incentive plans

The Company has multiple equity incentive plans and records all stock-based payments, including grants of employee 
stock options, at their respective fair values. The Company recognizes stock-based compensation expense over the vesting 
period of the tranche of awards being considered. The fair value of stock options granted to employees is estimated at the 
date of grant using the Black-Scholes option pricing model. The Company also estimates forfeitures at the time of grant 
and revises its estimate, if necessary, in subsequent periods if actual forfeitures differ from these estimates. Any 
consideration paid by employees on exercising stock options and the corresponding portion previously credited to 
additional paid-in capital are credited to share capital.

The Black-Scholes option pricing model used by the Company to calculate option values was developed to estimate the fair 
value. This model also requires assumptions, including expected option life, volatility, risk-free interest rate and dividend 
yield, which greatly affect the calculated values.

Expected option life is determined using the time-to-vest-plus-historical-calculation-from-vest-date method that derives the 
expected life based on a combination of each tranche’s time to vest plus the actual or expected life of an award based on 
the past activity or remaining time to expiry on outstanding awards. Expected forfeiture is derived from historical patterns. 
Expected volatility is determined using comparable companies for which the information is publicly available, adjusted for 
factors such as industry, stage of life cycle, size and financial leverage. The risk-free interest rate is determined based on 
the rate at the time of grant and cancellation for zero-coupon Canadian government securities with a remaining term equal 
to the expected life of the option. Dividend yield is based on the stock option’s exercise price and expected annual dividend 
rate at the time of grant.

The fair value of restricted share units ("RSUs"), deferred share units ("DSUs") and performance share units ("PSUs") is 
measured using the fair value of the Company's shares as if the units were vested and issued on the grant date. An estimate 
of forfeitures is applied when determining stock-based compensation expense as well as estimating the probability of 
meeting related performance conditions where applicable.

Employee benefits

The Company maintains defined contribution plans for which it pays fixed contributions to administered pension insurance 
plans on a mandatory, contractual or voluntary basis. The Company has no further payment obligations once the 
contributions have been paid. Obligations for contributions to defined contribution pension plans are recognized as 
employee compensation as the services are provided. 

Segment information

The Company’s Chief Operating Decision-Maker (CODM) is a function comprising three C-Level executives, specifically 
the Chief Executive Officer, the Chief Financial Officer and the President. The CODM is the highest level of management 
responsible for assessing Lightspeed’s overall performance and making operational decisions such as resource allocations 
related to operations, product prioritization, and delegation of authority. Management has determined that the Company 
operates in a single operating and reportable segment.

17

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Loss per share

Basic loss per share is calculated by dividing net loss attributable to common equity holders of the Company by the 
weighted average number of Common Shares outstanding during the year. 

Diluted loss per share is calculated by dividing net loss attributable to common equity holders of the Company by the 
weighted average number of Common Shares outstanding during the year, plus the effect of dilutive potential Common 
Shares outstanding during the year. This method requires that diluted loss per share be calculated as if all dilutive potential 
Common Shares had been exercised at the latest of the beginning of the year or on the date of issuance, as the case may be, 
and that the funds obtained thereby (plus an amount equivalent to the unamortized portion of related stock-based 
compensation costs) be used to purchase Common Shares of the Company at the average fair value of the Common Shares 
during the year.

Financial instruments

Financial assets

Initial recognition and measurement

The Company’s financial assets comprise cash and cash equivalents, restricted cash, trade and other receivables, merchant 
cash advances, and other long-term assets. All financial assets are recognized initially at fair value plus transaction costs 
that are attributable to the acquisition of the financial asset. Purchases and sales of financial assets are recognized on the 
settlement date being the date that the Company receives or delivers the asset. Receivables are non-derivative financial 
assets with fixed or determinable payments that are not quoted in an active market. They are included in current assets 
except for those with maturities greater than 12 months after the reporting period.

Subsequent measurement

Cash and cash equivalents, restricted cash and merchant cash advances are carried at fair value with gains and losses 
recognized in the consolidated statements of loss and comprehensive loss.

Trade receivables are carried at amortized cost using the effective interest rate method. For information on impairment 
losses on trade and other receivables, refer to the Impairment of financial assets section below.

Derecognition

Financial assets are derecognized when the rights to receive cash flows from the asset have expired or when the financial 
assets are written off.

Impairment of financial assets 

The Company assesses at each reporting date whether there is any evidence that its trade receivables are impaired. The 
Company uses the simplified approach for measuring impairment for its trade receivables as these financial assets do not 
have a significant financing component as defined under IFRS 15, Revenue from Contracts with Customers. Therefore, the 
Company does not determine if the credit risk for these instruments has increased significantly since initial recognition. 
Instead, a loss allowance is recognized based on lifetime expected credit losses (“ECL”) at each reporting date. Impairment 
losses and subsequent reversals are recognized in profit or loss and are the amounts required to adjust the loss allowance at 
the reporting date to the amount that is required to be recognized based on the aforementioned policy. The Company has 
established a provision matrix that is based on its historical credit loss experiences, adjusted for forward-looking factors 

18

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

specific to the debtors and the economic environment. The carrying amount of the asset is reduced through the use of an 
allowance account and the amount of the loss is recognized in the consolidated statements of loss and comprehensive loss. 
Trade receivables are written off when there is no reasonable expectation of recovery.

Financial liabilities

Initial recognition and measurement

The Company’s financial liabilities comprise accounts payable and accrued liabilities, lease liabilities, other liabilities, 
long-term debt and contingent consideration. All financial liabilities except lease liabilities are recognized initially at fair 
value. The Company assesses whether embedded derivative financial instruments are required to be separated from host 
contracts when the Company first becomes party to the contract.

Subsequent measurements

After initial recognition, payables are subsequently measured at amortized cost using the effective interest method. The 
effective interest method amortization is included as a finance cost in the consolidated statements of loss and 
comprehensive loss. Gains and losses are recognized in the consolidated statements of loss and comprehensive loss when 
the liabilities are derecognized.

Payables are classified as current liabilities unless the Company has an unconditional right to defer settlement of the 
liability for at least 12 months after the reporting date. 

The Company accounts for contingent consideration as a financial liability measured at fair value through profit or loss and 
subsequently re-measures fair value at the end of each reporting period. The fair value of the contingent consideration, if 
above nil, is presented as a component of accounts payable and accrued liabilities as well as other long-term liabilities on 
the consolidated balance sheets. The change in the fair value of the contingent consideration, if any, is recognized within 
general and administrative expenses in the consolidated statements of loss and comprehensive loss.

Derecognition 

Financial liabilities are derecognized when the obligation under the liability is discharged, cancelled, or expires.

Foreign currency translation

Functional and presentation currency

The functional as well as the presentation currency of Lightspeed is the US dollar. Items included in the consolidated 
financial statements of the Company are measured in the functional currency, which is the currency of the primary 
economic environment in which the entity operates.

Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the date of 
the transactions or when items are remeasured. Foreign exchange gains and losses resulting from the settlement of such 
transactions and from the changes at period-end exchange rates of monetary assets and liabilities denominated in foreign 
currencies are recognized in the consolidated statements of loss and comprehensive loss.

19

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Foreign operations

The results and financial position of all the Company entities that have a functional currency different from the presentation 
currency are translated into US dollars as follows: assets and liabilities are translated at the closing rate at the reporting 
date; income and expenses for each statement of operation are translated at average exchange rates; and all resulting 
exchange differences are recognized in other comprehensive loss. 

Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and liabilities of 
the operation and translated at the closing rate at each reporting date.

New accounting pronouncements

New accounting pronouncements are issued by the IASB or other standard-setting bodies, and they are adopted by the 
Company as at the specified effective date.

New and amended standards and interpretations adopted by the Company

The IASB has issued amendments to the definition of a business in IFRS 3 Business Combinations to help entities 
determine whether or not an acquired set of activities and assets is a business. It has also issued amendments to IAS 1 
Presentation of Financial Statements and IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors to align 
the definition of "material" across the standards and to clarify certain aspects of the definition. The Company has adopted 
these amendments as of April 1, 2020. There was no impact on the Company's accounting policies or the consolidated 
financial statements as a result of adopting such amendments. There were no other IFRS or IFRIC interpretations effective 
as of April 1, 2020 that had a material impact on the Company's accounting policies or the consolidated financial 
statements.

New and amended standards and interpretations issued not yet effective

At the date of authorization of these financial statements, the Company has not yet applied the following new and revised 
IFRS Standards that have been issued but are not yet effective. 

The IASB has issued amendments to IAS 1 affecting the presentation of liabilities as current or non-current in the 
statement of financial position and requiring companies to disclose their material accounting policy information. The IASB 
has also issued amendments to IAS 8 clarifying how to distinguish changes in accounting policies from changes in 
accounting estimates. The amendments to IAS 1 and IAS 8 are effective for annual periods beginning on or after January 1, 
2023, with early application permitted. It has also issued amendments to IAS 16 to prohibit deducting from the cost of an 
item of property, plant and equipment any proceeds from selling items produced before that asset is available for use. The 
amendments also clarify the meaning of "testing whether an asset is functioning properly". The IASB also issued an 
amendment to IAS 37 Provisions, Contingent Liabilities and Contingent Assets to clarify the cost of fulfilling a contract in 
assessing whether a contract is onerous. The amendments to IAS 16 and IAS 37 are effective for annual periods beginning 
on or after January 1, 2022, with early application permitted. 

In August 2020, the IASB issued Interest Rate Benchmark Reform-Phase 2, which amends IFRS 9 Financial Instruments, 
IAS 39 Financial Instruments: Recognition and Measurement, IFRS 7 Financial Instruments: Disclosures and IFRS 16 
Leases. The amendments focus on the effects on financial statements when a company replaces the old interest rate 
benchmark with an alternative benchmark rate as a result of the reform. The amendments are effective for annual periods 
beginning on or after January 1, 2021, with early application permitted. 

20

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The Company does not expect that the adoption of the standards listed above will have a material impact on the financial 
statements of the Company in future periods.

4. Significant accounting estimates and assumptions

Use of estimates

The preparation of the consolidated financial statements in conformity with IFRS requires management to make estimates 
and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. 

Management reviews its estimates on an ongoing basis based on management’s best knowledge of current events and 
actions that the Company may undertake in the future. Actual results could differ from those estimates.

Key estimates and assumptions are as follows:

COVID-19

The uncertainties around the COVID-19 pandemic, the continuing resurgences of COVID-19, and related restrictions to 
contain its spread required the use of judgments and estimates which resulted in no material accounting impacts for the 
fiscal year ended March 31, 2021, other than the impact on expected credit losses driven by the changes in the macro-
economic environment due to COVID-19. For information on the loss allowance, refer to note 28. The risk and 
uncertainties surrounding the COVID-19 pandemic generate a significant risk of material adjustment in future reporting 
periods to the following: revenue recognition, estimated losses on revenue-generating contracts, goodwill and intangible 
impairment, and other assets and liabilities. In addition to the impacts disclosed above, the Company received $8,121 with 
respect to remuneration of eligible employees pursuant to government-sponsored COVID-19 wage subsidy programs 
globally (note 8).

Revenue recognition

The identification of revenue-generating contracts with customers, the identification of performance obligations, the 
determination of the transaction price and allocations between identified performance obligations, the use of the 
appropriate revenue recognition method for each performance obligation and the measure of progress for performance 
obligations satisfied over time are the main aspects of the revenue recognition process, all of which require the exercise of 
judgment and use of assumptions.

The Company follows the guidance provided in IFRS 15 – Appendix B, Principal versus Agent Considerations for 
determining whether revenue should be recognized based on the gross amount billed to a merchant or the net amount 
retained. This determination is a matter of judgment that depends on the facts and circumstances of each arrangement.

Impairment of non-financial assets

The Company’s impairment test for goodwill is based on internal estimates of fair value less costs of disposal calculations 
and uses valuation models such as the discounted cash flow model. Key assumptions on which management has based its 
determination of fair value less costs of disposal include estimated growth rates and discount rates. These estimates, 
including the methodology used, the assessment of CGUs and how goodwill is allocated, can have a material impact on the 
respective values and ultimately the amount of any goodwill impairment. Refer to note 17 for additional information on the 
assumptions used.

21

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Whenever property and equipment and intangible assets are tested for impairment, the determination of the assets’ 
recoverable amount involves the use of estimates by management and can have a material impact on the respective values 
and ultimately the amount of any impairment. 

Business combinations

Business combinations are accounted for in accordance with the acquisition method. The consideration transferred and the 
acquiree’s identifiable assets, liabilities and contingent liabilities are measured at their fair value. The Company develops 
the fair value by using appropriate valuation techniques which are generally based on a forecast of the total expected future 
net discounted cash flows. These evaluations are linked closely to the assumptions made by management and can consist of 
the future performance of the related assets, the discount rate, the attrition rate, and the payment attach rate. Contingent 
consideration is measured at fair value using a discounted cash flow model.

Recoverability of deferred tax assets and current and deferred income taxes and tax credits

Uncertainties exist with respect to the interpretation of complex tax regulations and the amount and timing of future taxable 
income. The Company establishes provisions based on reasonable estimates for possible consequences of audits by the tax 
authorities. The amount of such provisions is based on various factors, such as experience of previous tax audits and 
differing interpretations of tax regulations by the taxable entity and the responsible tax authority.

Deferred income tax assets are recognized for unused tax losses and deductible temporary differences to the extent it is 
probable that taxable income will be available against which the losses and deductible temporary differences can be 
utilized. Management’s judgment is required to determine the amount of deferred income tax assets that can be recognized, 
based upon the likely timing and the level of future taxable income together with future tax planning strategies.

Stock-based compensation

The Company measures the cost of equity-settled transactions with employees by reference to the fair value of the related 
instruments at the date at which they are granted. Estimating fair value for stock‑based payments requires determining the 
most appropriate valuation model for a grant, which depends on the terms and conditions of the grant. This also requires 
making assumptions and determining the most appropriate inputs to the valuation model including the expected life of the 
option, volatility and dividend yield. Refer to note 26 for additional information on the assumptions used.

Impairment of financial assets

The Company assesses at each reporting date whether there is any evidence that our trade receivables are impaired. We use 
the simplified approach for measuring impairment for our trade receivables as these financial assets do not have a 
significant financing component as defined under IFRS 15, Revenue from Contracts with Customers. Therefore, we do not 
determine if the credit risk for these instruments has increased significantly since initial recognition. Instead, a loss 
allowance is recognized based on lifetime expected credit losses (“ECL”) at each reporting date. We have established a 
provision matrix that is based on our historical credit loss experiences, adjusted for forward looking factors specific to the 
debtors and the economic environment. 

22

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

5. Business combinations

ShopKeep

On November 25, 2020, the Company acquired all of the outstanding shares of ShopKeep Inc. and its affiliates 
("ShopKeep"), a cloud commerce platform provider based in New York City.

The fair value of consideration transferred of $553,720 consisted of $134,055 cash paid on the closing date, net of cash 
acquired, and 7,437,452 Common Shares, at a fair value of $51.17 per share at the closing date, which is based on the 
quoted price of the Common Shares on the NYSE on the closing date. Also included in the fair value of consideration 
transferred is an amount of $40,432 that was attributable to the replacement awards issued for the assumption of the stock 
option plan of ShopKeep. Additional cash may be paid by (or returned to) the Company due to a post-closing working 
capital adjustment.

Transaction costs relating to due diligence fees, legal costs, accounting fees, advisory fees and other professional fees for 
the fiscal year ended March 31, 2021 amounting to $4,218 were incurred in relation to the acquisition. These amounts have 
been included in general and administrative expenses in the Company's consolidated statements of loss and comprehensive 
loss. 

In conjunction with the acquisition of ShopKeep, the Company assumed the ShopKeep Inc. Amended and Restated 2011 
Stock Option and Grant Plan (the “ShopKeep Plan”) by converting the options to purchase shares in the capital of 
ShopKeep outstanding under the plan as of closing for options to purchase Common Shares of the Company. A value of 
$40,432 has been allocated to the purchase price, and a pre-forfeiture estimated amount of stock-based compensation 
expense of $13,876 for the Company will be taken over the two years following the acquisition in relation to post-
combination services to be provided by ShopKeep executives and employees.

A total of $10,989 of assumed accounts payable and accrued liabilities included in the liabilities assumed presented below 
related to transaction costs of ShopKeep prior to closing and was settled during the fiscal year ended March 31, 2021. 

The results of operations of ShopKeep have been consolidated with those of the Company as at November 25, 2020. The 
acquisition has been accounted for as a business combination in accordance with IFRS 3, Business Combinations, using the 
acquisition method whereby the net assets acquired and the liabilities assumed are recorded at fair value. The preliminary 
purchase price allocation was based on management’s best estimates of the fair values of ShopKeep’s assets and liabilities 
as at November 25, 2020. 

23

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The following table summarizes the allocations of the consideration paid and the amounts of estimated fair value of the 
assets acquired and liabilities assumed at the acquisition date:

Current assets
Cash
Trade receivables and other assets
Merchant cash advances

Property and equipment
Goodwill
Customer relationships
Software technology
Other long-term assets

Total assets

Current liabilities
Accounts payable and accrued liabilities
Deferred revenue

Total liabilities

Fair value of net assets acquired
Less: Cash acquired

Fair value of net assets acquired, less cash acquired

Paid in Common Shares of the Company
Paid in cash
Value of replacement awards issued
Receivable from ShopKeep (already partially received)

$
11,267 
3,197 
1,531 

15,995 

765 
474,350 
83,000 
13,400 
122 

587,632 

18,228 
4,417 

22,645 

564,987 
11,267 

553,720 

380,574 
134,055 
40,432 
1,341 

The goodwill related to the acquisition of ShopKeep is composed of the benefits of increasing our strategic position by 
expanding our market presence, expected synergies in utilizing ShopKeep technology in the Company’s product offerings, 
and integrating an assembled workforce that does not qualify for separate recognition. The goodwill is not deductible for 
tax purposes. 

Right-of-use assets and lease liabilities of $7,019 were recorded by Lightspeed on the acquisition date of ShopKeep. 

The allocation of the purchase price to assets acquired and liabilities assumed was based upon a preliminary valuation and 
may be subject to adjustment during the 12-month measurement period following the acquisition date due to post-closing 
working capital adjustments.

Upserve

On December 1, 2020, the Company acquired the business of Al Dente Intermediate Holdings, LLC and its subsidiaries 
(“Upserve”), a cloud-based restaurant management software company based in Rhode Island, through the acquisition of all 
the issued and outstanding shares of Al Dente Topco, Inc.

The fair value of consideration transferred of $411,364 consisted of $98,921 cash paid on the closing date, net of cash 
acquired, and 5,895,365 Common Shares, at a fair value of $52.62 per share at the closing date, which is based on the 

24

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

quoted price of the Common Shares on the NYSE on the closing date. An amount of $2,000 was treated as a holdback that 
was released to Upserve during the fiscal year ended March 31, 2021. 

Transaction costs relating to due diligence fees, legal costs, accounting fees, advisory fees and other professional fees for 
the fiscal year ended March 31, 2021 amounting to $2,290 were incurred in relation to the acquisition. These amounts have 
been included in general and administrative expenses in the Company's consolidated statements of loss and comprehensive 
loss. 

A total of $20,489 of assumed accounts payable and accrued liabilities included in the liabilities assumed presented below 
related to transaction costs of Upserve prior to closing, and was settled during the fiscal year ended March 31, 2021. 

The results of operations of Upserve have been consolidated with those of the Company as at December 1, 2020. The 
acquisition has been accounted for as a business combination in accordance with IFRS 3, Business Combinations, using the 
acquisition method whereby the net assets acquired and the liabilities assumed are recorded at fair value. The preliminary 
purchase price allocation was based on management’s best estimates of the fair values of Upserve's assets and liabilities as 
at December 1, 2020. 

The following table summarizes the preliminary allocations of the consideration paid and the amounts of estimated fair 
value of the assets acquired and liabilities assumed at the acquisition date:

Current assets

Cash
Accounts receivable and other assets

Property and equipment
Goodwill
Customer relationships
Software technology
Other long-term assets

Total assets

Current liabilities
Accounts payable and accrued liabilities
Deferred revenue

Total liabilities

Fair value of net assets acquired
Less: Cash acquired

Fair value of net assets acquired, less cash acquired

Paid in Common Shares of the Company
Paid in cash
Payable to Upserve (already settled)

$

15,652 
2,512 

18,164 

376 
339,317 
82,499 
18,300 
123 

458,779 

28,371 
3,392 

31,763 

427,016 
15,652 

411,364 

310,214 
98,921 
2,229 

25

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The goodwill related to the acquisition of Upserve is composed of the benefits of increasing our strategic position by 
expanding our market presence, expected synergies in utilizing Upserve technology in the Company’s product offerings, 
and integrating an assembled workforce that does not qualify for separate recognition. The goodwill is not deductible for 
tax purposes. 

Right-of-use assets and lease liabilities of $420 were recorded by Lightspeed on the acquisition date of Upserve.

The allocation of the purchase price to assets acquired and liabilities assumed was based upon a preliminary valuation and 
may be subject to adjustment during the 12-month measurement period following the acquisition date due to post-closing 
working capital adjustments.

If the acquisitions of ShopKeep and Upserve had occurred on April 1, 2020, the Company estimates that revenues of the 
combined entities would have been $282,075 and net loss of the combined entities would have been $153,380 for the year 
ended March 31, 2021. The amounts of revenues and net loss contributed by ShopKeep and Upserve from the dates of 
acquisition and included in the Company's consolidated statements of loss and comprehensive loss for the fiscal year ended 
March 31, 2021 are $39,452 and $21,102, respectively.

6. Revenue from contracts with customers

The disaggregation of the Company’s revenue from contracts with customers was as follows:

Subscription revenue

Transaction-based revenue

Hardware and other revenue

Total revenue from contracts with customers

The Company discloses revenue by geographic area in note 30.

Contract assets

2021
$

119,323   

82,951   

19,454   

2020
$

78,796 

28,075 

13,766 

221,728   

120,637 

The amount of amortization of commission assets recognized as sales and marketing expense in the fiscal year ended 
March 31, 2021 is $6,183 (2020 – $6,226).

The Company recorded a contract asset for discounts provided to merchants at the inception of a contract of $1,631 
included in other current assets and $2,238 included in other long-term assets as at March 31, 2021, with $736 being 
amortized into subscription revenue for the fiscal year ended March 31, 2021 (2020 – $365 and $703 with $55 being 
amortized, respectively).

Contract liabilities

Revenue recognized that was included in the deferred revenue balance at the beginning of the years ended March 31, 2021 
and 2020 is $36,622 and $32,317, respectively.

26

 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

7. Direct cost of revenues

Subscription cost of revenue
Transaction-based cost of revenue

Hardware and other cost of revenue

Total direct cost of revenues

2021
$

32,895   
42,626   
18,906   

2020
$

19,428 
9,023 

11,217 

94,427   

39,668 

Subscription cost of revenue consists of any support services provided by the Company to its customers and mostly 
consists of salaries and amounts paid to our third-party cloud service providers. Transaction-based cost of revenue consists 
of direct costs related to payment processing services. Hardware and other cost of revenue relates to costs of hardware sold 
to customers, and implementation services provided to customers. 

Inventories expensed during fiscal the year ended March 31, 2021 in direct cost of revenues amount to $17,234 (2020 – 
$10,432).

For the fiscal year ended March 31, 2020, an amount of $3,531 from direct cost of revenues has been reclassified to 
operating expenses in order to better reflect our internal structure and the evolving role of certain departments.

8. Government grants and subsidies

Government assistance recognized as a reduction of expenses is as follows:

Direct cost of revenues

General and administrative

Research and development

Sales and marketing

Total government assistance

2021
$

1,651   

2,055   

5,871   

3,851   

13,428   

2020
$

533 

— 

2,678 

— 

3,211 

Government assistance includes research and development tax credits, grants, government subsidies due to COVID-19 and 
other incentives.

9. Employee compensation

The total employee compensation comprising salaries and benefits, excluding government assistance, for the fiscal year 
ended March 31, 2021, was $169,809 (2020 - $83,866). 

27

 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Stock-based compensation and related costs were included in the following expenses:

Direct cost of revenues

General and administrative

Research and development

Sales and marketing

Total stock-based compensation and related costs

2021
$

3,231   

11,123   

10,941   

19,460   

44,755   

2020
$

591 

3,196 

3,101 

3,042 

9,930 

The amount recognized as an expense for the fiscal year ended March 31, 2021 for our defined contribution plan was 
$1,436 (2020 - $1,392). 

10. Finance income and costs

Interest income

Interest expense

Net interest income (expense)

11. Loss per share

2021
$

2,544   

(2,897)  

2020
$

3,577 

(1,811) 

(353)  

1,766 

The Company had two categories of potentially dilutive securities: share options and awards and warrants. Diluted net loss 
per share excludes all potentially-dilutive shares if their effect is anti-dilutive. As a result of net losses incurred, all 
potentially-dilutive securities have been excluded from the calculation of diluted net loss per share because including them 
would be anti-dilutive; therefore, basic and diluted number of shares is the same for the years ended March 31, 2021 and 
2020. All outstanding potentially dilutive securities could potentially dilute loss per share in the future.

Issued Common Shares

Weighted average number of Common Shares (basic and diluted)

Net loss per Common Share – basic and diluted

2021

2020

 128,528,515    92,206,817 

 105,221,907    85,890,314 

($1.18)  

($0.62) 

28

 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The weighted average number of potential dilutive securities that are not included in the diluted per share calculations 
because they would be anti-dilutive are as follows:

Stock options and awards
Warrants

12. Other current assets

Restricted cash
Prepaid expenses and deposits
Commission asset
Other

Total other current assets

13. Trade and other receivables

Trade
Loss allowance

Total trade receivables

Research and development tax credits receivable
Sales tax receivable
Merchant cash advances
Other

Total trade and other receivables

2021

2020

7,934,988   
—   

6,506,869 
26,718 

2021
$

7,749   
10,458   
4,000   
1,964   

2020
$

1,829 
4,048 
3,938 
612 

24,171   

10,427 

2021
$

15,477   
(3,519)  

11,958   

6,605   
2,827   
2,309   
1,072   

2020
$

7,721 
(2,878) 

4,843 

4,059 
847 
— 
1,130 

24,771   

10,879 

29

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

14. Leases

The Company leases certain properties under non-cancellable lease agreements that relate to office spaces and vehicles. 
The expected lease terms are between one and ten years. 

The roll-forward of lease right-of-use assets is as follows:

Cost
Lease right-of-use assets, beginning of year
Additions
Acquired in business combinations
Modifications to and disposals of lease contracts
Exchange differences
Lease right-of-use assets, end of year

Accumulated depreciation

Lease right-of-use assets, beginning of year
Depreciation charge
Modifications to and disposals of lease contracts
Exchange differences
Lease right-of-use assets, end of year
Cost, net accumulated depreciation

Lease right-of-use assets, beginning of year

Lease right-of-use assets, end of year

Offices
Vehicles

The maturity analysis of lease liabilities as at March 31, 2021 is as follows:

Fiscal Year

2022
2023
2024
2025
2026
2027 and thereafter

Total minimum payments

2021
$

18,403   
5,255   
7,439   
(4,373)  
330  
27,054   

2,446   
3,876   
(544)  
70  
5,848   

2020
$
11,971 
4,158 
3,027 
(626) 
(127) 
18,403 

— 
2,492 
(46) 
— 
2,446 

15,957   

11,971 

21,206   

15,957 

20,355   
851   

15,183 
774 

$

5,120 
4,718 
3,990 
3,450 
2,505 
5,895 

25,678 

Expenses relating to short-term leases, including those excluded due to the election of the practical expedient, as well as 
variable lease payments not included in the measurement of lease liabilities, were approximately $2,000 for the fiscal year 
ended March 31, 2021 (2020 - $1,770). The interest expense for the fiscal year ended March 31, 2021 was $1,048 (2020 - 
$852).

30

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

15. Property and equipment

2021 

Cost

Furniture
$

Equipment
$

Computer
equipment
$

Leasehold
improvements
$

As at March 31, 2020

Additions 

Acquired through business combinations

As at March 31, 2021

Accumulated depreciation

As at March 31, 2020

Depreciation

As at March 31, 2021

Net book value as at March 31, 2021

1,848 

15 

314 

2,177 

763 

241 

1,004 

1,173 

1,754 

5 

— 

1,759 

1,031 

150 

1,181 

578 

4,620 

1,259 

581 

6,460 

3,355 

1,086 

4,441 

2,019 

6,793 

412 

246 

7,451 

1,877 

1,002 

2,879 

4,572 

2020 

Cost

Furniture
$

Equipment
$

Computer
equipment
$

Leasehold
improvements
$

As at March 31, 2019

Additions 

Acquired through business combinations

Disposals

As at March 31, 2020

Accumulated depreciation

As at March 31, 2019

Depreciation

Disposals

As at March 31, 2020

Net book value as at March 31, 2020

1,150 

522 

176 

— 

1,540 

188 

26 

— 

1,848 

1,754 

509 

254 

— 

763 

1,085 

854 

177 

— 

1,031 

723 

3,546 

869 

318 

(113)

4,620 

2,593 

875 

(113)

3,355 

1,265 

Total
$

15,015 

1,691 

1,141 

17,847 

7,026 

2,479 

9,505 

8,342 

Total
$

10,762 

3,757 

609 

(113) 

4,526 

2,178 

89 

—

6,793 

15,015 

1,434 

443 

—

1,877 

4,916 

5,390 

1,749 

(113) 

7,026 

7,989 

31

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

16. Intangible assets

2021 

Cost

As at March 31, 2020

Acquired through business combinations

Exchange differences

As at March 31, 2021

Accumulated amortization

As at March 31, 2020

Amortization

Exchange differences

As at March 31, 2021

Net book value as at March 31, 2021

2020 

Cost

As at March 31, 2019

Acquired through business combinations

Exchange differences

As at March 31, 2020

Accumulated amortization

As at March 31, 2019

Amortization

As at March 31, 2020

Net book value as at March 31, 2020

17. Goodwill

Acquired
software
technologies
$

Customer
relationships
$

Total
$

39,591   

31,700   

1,593   

50,470   

90,061 

165,499   

197,199 

4,121   

5,714 

72,884   

220,090   

292,974 

19,974   

10,242   

424   

7,268   

19,886   

687   

27,242 

30,128 

1,111 

30,640   

27,841   

58,481 

42,244   

192,249   

234,493 

Acquired
software
technologies
$

Customer
relationships
$

Total
$

17,971   

22,265   

(645)  

2,663   

49,314   

(1,507)  

20,634 

71,579 

(2,152) 

39,591   

50,470   

90,061 

15,353   

4,621   

19,974   

2,663   

4,605   

7,268   

18,016 

9,226 

27,242 

19,617   

43,202   

62,819 

As at March 31, 2020, the goodwill balance was $146,598 and increased to $971,939 as at March 31, 2021 due to an 
increase of $474,350 arising from the ShopKeep acquisition and $339,317 from the Upserve acquisition, and an exchange 
gain of $11,674.

32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Impairment analysis

The Company completed its annual impairment test of goodwill as of December 31, 2020 using a fair value less costs of 
disposal model. There were no indicators of impairment between December 31, 2020, the date on which the Company 
completed its annual impairment test of goodwill, and March 31, 2021. Tests performed on the Segment demonstrated no 
impairment of goodwill for the years ended March 31, 2021 and 2020.

The following key assumptions were used to determine recoverable amounts for the impairment test performed during the 
year ended March 31, 2021:

Assumptions 

Pre-Tax
Discount Rate

Terminal 
Value Multiple

Perpetual 
Growth Rate

 30 %

14

 35 %

Fair value is based on a discounted cash flow model involving several key assumptions that were used in the test for 
goodwill impairment. Adjusted EBITDA was determined as a valuation basis, measuring a five-year projection based on 
actual year-end amounts and management’s best estimates. A terminal value was calculated based on revenues, with a 
weighted average cost of capital reflecting the current market assessment being used. The cost of sale was assumed to be 
2.5% of the fair value amount. The enterprise value (carrying amount) was compared with the fair value less cost of sale to 
test for impairment.

No reasonably possible change in the key assumptions used in determining the recoverable amount would result in any 
impairment of goodwill.

18. Restricted cash and other long-term assets

Restricted cash

Prepaid expenses and deposits

Commission asset

Other

2021
$

1,325   

2,707   

5,234   
2,238   

2020
$

7,703 

446 

2,898 
702 

Total restricted cash and other-long term assets

11,504   

11,749 

33

 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

19. Accounts payable and accrued liabilities

Trade

Accrued compensation and benefits

Accrued payroll taxes on stock-based compensation

Acquisition-related payables

Other

2021
$

22,085   

20,409   

5,689   

13,792   
3,077   

2020
$

12,325 

9,528 

1,170 

7,318 
469 

Total accounts payable and accrued liabilities

65,052   

30,810 

20. Credit facility

The Company has credit facilities with the Canadian Imperial Bank of Commerce (“CIBC”), which include a $25,000 
demand revolving operating credit facility (the “Revolver”) and a $50,000 stand-by acquisition term loan, $20,000 of 
which is uncommitted (the “Acquisition Facility”, and together with the Revolver, the “Credit Facilities”).

The Revolver will be available for draw at any time during the term of the Credit Facilities. 

The Acquisition Facility was drawn for $30,000 in January 2020 for the acquisition of Lightspeed POS Germany GmbH 
(formerly known as Gastrofix GMBH) and will mature 60 months thereafter. The interest rate on the current Acquisition 
Facility is equal to LIBOR +3%. 

The financing costs related to the Credit Facilities are netted against the principal and are being amortized over the 60- 
month term. 

The Credit Facilities are subject to certain general and financial covenants, including the delivery of annual audited 
consolidated financial statements to the holders. The Credit Facilities are secured by all material assets of the Company. 
The Company was not in breach of any covenants as at March 31, 2021.

21. Other long-term liabilities

Acquisition-related payables

Accrued payroll taxes on stock-based compensation

Total other long-term liabilities

22. Share capital

2021
$

—   
3,154   

3,154   

2020
$

8,000 

198 

8,198 

As at March 31, 2021, the Company had 128,528,515 Common Shares issued and outstanding, unlimited shares authorized 
(2020 – 92,206,817).

34

 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The Company’s authorized share capital consists of (i) an unlimited number of Subordinate Voting Shares and (ii) an 
unlimited number of preferred shares, issuable in series.

Common Shares

The Common Shares consist of Subordinate Voting Shares. The holders of outstanding Subordinate Voting Shares are 
entitled to one vote per share and are entitled to receive dividends at such times and in such amounts and form as the Board 
may from time to time determine, but subject to the rights of the holders of any preferred shares.

Preferred Shares

The preferred shares are issuable at any time and from time to time in one or more series. The Board is authorized to fix 
before issue the number of, the consideration per share of, the designation of, and the provisions attaching to, the preferred 
shares of each series, which may include voting rights, the whole subject to the issue of a certificate of amendment setting 
forth the designation and provisions attaching to the preferred shares or shares of the series.

Fiscal 2021

Initial Public Offering on the New York Stock Exchange

On September 15, 2020, the Company completed an initial public offering on the NYSE and issued 10,896,196 
Subordinate Voting Shares for a total gross consideration of $332,334, including 896,196 Subordinate Voting Shares 
issued upon the partial exercise of the underwriters’ over-allotment option which accounted for total gross consideration of 
$27,334. Share issuance costs amounted to $18,044. A secondary sale of 2,142,808 Subordinate Voting Shares by certain 
shareholders was also made on the same day for gross consideration of $65,356, with the underwriting fees relating to their 
shares being paid by the selling shareholders. This secondary sale included the conversion of 238,456 Multiple Voting 
Shares into Subordinate Voting Shares. 

Automatic Conversion of Multiple Voting Shares

The Company previously had Multiple Voting Shares issued and outstanding, but all such Multiple Voting Shares were 
automatically converted into Subordinate Voting Shares on a one-for-one basis on December 1, 2020 as a result of reaching 
the automatic conversion ownership threshold attached to the Multiple Voting Shares, all in accordance with their terms. 
As a result of such automatic conversion, the Subordinate Voting Shares are the Company’s only class of shares issued and 
outstanding, and they continue to carry one vote per share. Pursuant to the terms of the Company’s restated articles of 
incorporation, upon the automatic conversion of all of its issued and outstanding Multiple Voting Shares, the authorized 
and unissued Multiple Voting Shares as a class were automatically deleted entirely from the Company’s authorized capital, 
together with the rights, privileges, restrictions and conditions attaching thereto, such that as at March 31, 2021, the 
Company has only two classes of shares authorized for issuance, being the Subordinate Voting Shares and the preferred 
shares. 

New Issue and Secondary Offering

On February 12, 2021, the Company completed a marketed public offering of Subordinate Voting Shares in the United 
States and Canada through the issuance of new shares and a sale of shares held by certain shareholders, including 
DHIDasilva Holdings Inc. (a company controlled by our founder and Chief Executive Officer) and certain members of 
management. The marketed public offering consisted of an aggregate of 9,660,000 Subordinate Voting Shares, including 
the exercise in full by the underwriters of their over-allotment option to purchase 1,260,000 additional Subordinate Voting 
Shares. A total of 8,860,000 Subordinate Voting Shares were issued from treasury for gross proceeds of $620,200 for the 
Company, with share issuance costs (including the underwriters' fee and other expenses related to the offering) for the 

35

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Company amounting to $26,202. A sale of 800,000 Subordinate Voting Shares by DHIDasilva Holdings Inc. and certain 
members of management was also made on the same day for gross proceeds of $56,000, with the underwriting fees relating 
to their shares being paid by the selling shareholders.

Fiscal 2020

On June 26, 2019, a warrant holder was issued 31,647 Subordinate Voting Shares as a result of its net exercise of 37,500 
warrants at an exercise price per Subordinate Voting Share of $4.00.

On August 12, 2019, another warrant holder was issued 54,604 Subordinate Voting Shares as a result of its net exercise of 
61,403 warrants at an exercise price per Subordinate Voting Share of $4.07.

On February 27, 2020, the Company completed a new issue and secondary offering ("Bought Deal Offering") on a bought 
deal basis of its Subordinate Voting Shares through the issuance of new shares and a secondary sale of shares by certain 
shareholders. The Bought Deal Offering consisted of an aggregate of 7,717,650 Subordinate Voting Shares, including the 
exercise in full by the underwriters of their over-allotment option to purchase 1,006,650 additional Subordinate Voting 
Shares. A total of 4,695,000 Subordinate Voting Shares were issued from treasury for gross consideration of $130,933 for 
the Company, with share issuance costs for the Company amounting to $5,595. A total of 3,022,650 Subordinate Voting 
Shares were sold by the selling shareholders for gross consideration of $84,295, with the underwriting fees relating to their 
shares being paid by the selling shareholders.

23. Income taxes

Income tax expense (recovery) includes the following components:

Current

United States

Europe

Other

Deferred

Canada

United States

Europe

Australia

Other

Total income tax recovery

2021
$

33   

140   

(7)  

166   

(55)  

(61)  

(3,883)  

(1,963)  

4   

2020
$

44 

16 

(11) 

49 

(957) 

77 

(1,678) 

(632) 

31 

(5,958)  

(3,159) 

(5,792)  

(3,110) 

36

 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The income tax expense (recovery) reported, which includes foreign taxes, differs from the amount of the income tax 
expense (recovery) computed by applying Canadian Statutory rates as follows:

Income tax recovery at the statutory tax rate

Impact of rate differential of foreign jurisdiction

Non-deductible stock-based compensation and related costs

Acquisition-related compensation and transaction costs

Other non-deductible expenses (credits) and non-taxable amounts

Changes in unrecognized benefits of deferred tax assets

Impact of foreign exchange and other

Total income tax recovery

2021
$

2020
$

(34,486)  

(15,004) 

1,570   

9,257   

5,080   

590   

11,403   

794   

386 

2,049 

3,222 

431 

3,797 

2,009 

(5,792)  

(3,110) 

Deferred taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for 
financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company’s 
deferred tax assets and liabilities are as follows:

Deferred tax assets

Property and equipment

Intangible assets

Non-capital losses carried forward

Lease liabilities

Deferred revenue

Interest expenses carried forward
Others

Total deferred tax assets

Deferred tax liabilities
Property and equipment

Intangible assets

Lease right-of-use assets

Other

Total deferred tax liabilities

Net deferred tax liabilities

As presented on the consolidated balance sheets:

Deferred tax assets
Deferred tax liabilities

Net deferred tax liabilities

2021

$

2,115   

—   

41,308   

6,073   

1,011   

5,188   
2,288   

2020

$

1,712 

44 

8,159 

3,557 

— 

— 
939 

57,983   

14,411 

(54)  

(16) 

(50,476)  

(15,447) 

(5,000)  

(3,639)  

(3,226) 

(2,191) 

(59,169)  

(20,880) 

(1,186)  

(6,469) 

170   

109 

(1,356)  

(6,578) 

(1,186)  

(6,469) 

37

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

2021 

Deferred tax assets (liabilities) continuity
Property and equipment
Intangible assets
Lease liabilities
Lease right-of-use assets
Non-capital losses carried forward
Deferred revenue
Interest expenses carried forward
Other

Balance as 
at March 31, 
2020
$

Charged
(credited) to
consolidated
statement of
loss
$

Business
acquisitions 
and other
$

Balance as 
at March 31, 
2021
$

1,696   
(15,403)  
3,557   
(3,226)  
8,159   
—   
—   
(1,252)  

321   
7,191   
2,516   
(1,774)  
(1,290)  
—   
2,649   
(3,655)  

44   
(42,264)  
—   
—   
34,439   
1,011   
2,539   
3,556   

2,061 
(50,476) 
6,073 
(5,000) 
41,308 
1,011 
5,188 
(1,351) 

Net deferred tax liabilities

(6,469)  

5,958   

(675)  

(1,186) 

2020 

Deferred tax assets (liabilities) continuity
Property and equipment
Intangible assets
Lease liabilities
Lease right-of-use assets
Non-capital losses carried forward
Other

Net deferred tax liabilities

Balance as 
at March 31, 
2019
$

Charged
(credited) to
consolidate
statement of
loss
$

Business
acquisitions 
and other
$

Balance as 
at March 31, 
2020
$

926   
(546)  
—   
—   
11   
(911)  

(520)  

778   
2,461   
2,901   
(2,587)  
1,280   
(1,674)  

(8)  
(17,318)  
656   
(639)  
6,868   
1,333   

1,696 
(15,403) 
3,557 
(3,226) 
8,159 
(1,252) 

3,159   

(9,108)  

(6,469) 

The Company has accumulated other deductible temporary differences of $13,272 (2020 – $2,960) for Canadian tax 
purposes for which no deferred tax asset is recognized. 

The Company has accumulated research and development expenditures of $13,508 (2020 – $12,167) for Canadian federal 
income tax purposes. These expenditures are available to reduce future taxable income and have an unlimited carryforward 
period.

38

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Non-capital loss carryforwards
Canada
Belgium
Netherlands
United States
Germany
Switzerland
Australia

Year in 
which the 
losses begin 
to expire

2034
No expiry
2024
2028
No expiry
2022
No expiry

2020
$

62,810 
31,100 
20,410 
120 
15,814 
8,085 
1,901 

2021
$

65,452   
40,383   
31,105   
209,422   
21,219   
13,042   
5,367   

Total non-capital loss carryforwards

385,990   

140,240 

The tax benefits of non-capital losses in Canada (with the exception of $2,607 of non-capital losses in Chronogolf), 
Belgium and Netherlands have not been recognized.

There was no change in statutory tax rate for the fiscal year ended March 31, 2021.

Government assistance

The Company incurred research and development expenditures and e-business development expenses which are eligible for 
tax credits. The tax credits recorded are based on management’s estimate of amounts expected to be recovered and are 
subject to audit by the taxation authorities and, accordingly, these amounts may vary. For the fiscal year ended March 31, 
2021, the Company recorded a Canadian provision for refundable tax credits of $3,146 (2020 – $2,961). This amount has 
been recorded as a reduction of research and development and e‑business development expenditures for the year.

As at March 31, 2021, the Company has available Canadian federal non-refundable investment tax credits of $2,230 
(2020 – $1,924) related to research and development expenditures which may be used to reduce Canadian federal and 
provincial income taxes payable in future years. These non-refundable investment tax credits begin to expire in 2033. The 
Company also has a non-refundable e-business tax credit of $2,857 (2020 – $1,844) expiring on various dates starting in 
2035.

The benefits of these non-refundable investment tax credits have not been recognized in the consolidated financial 
statements.

24. Commitments

Obligations under leases

Refer to note 14 for the maturity analysis of lease liabilities as at March 31, 2021.

In addition to the obligations under lease liabilities, the Company is subject to short term leases, variable lease payments 
and leases not yet commenced to which the lessee is committed. The total amount of these payments over the next five 
years, as at March 31, 2021, is $9,962.

39

 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Commitments

In addition to the obligations under leases, the Company is subject to various non-cancelable service agreements with 
minimum spend commitments. The amount of the minimum fixed and determinable portion of the unconditional purchase 
obligations over the next five years, as at March 31, 2021, is $22,939.

25. Contingencies and Provisions

The Company is in receipt of a claim of alleged infringement of intellectual property. The Company believes that the claim 
is without merit and no accrual has been made. 

The Company is involved in other litigation and claims in the normal course of business. Management is of the opinion that 
any resulting provisions and ultimate settlements would not materially affect the financial position and operating results of 
the Company.

Restructuring

During the fiscal year ended March 31, 2021, the Company announced a restructuring plan for its operations to realize 
certain synergies in the combined business pursuant to its recent acquisitions. The restructuring expense consists entirely of 
costs related to terminations of employment for a total of $1,760.

26. Stock-based compensation (numbers of shares and awards are presented in per share and per award amounts)

In 2012, the Company established the 2012 option plan (which was amended in 2015, 2019 and 2021) (the “2012 Legacy 
Option Plan”). In 2016, in connection with the grant of options to two senior executives of the Company, the Company 
established the 2016 option plan (which was amended in 2019) (the “2016 Legacy Option Plan” and, together with the 
2012 Legacy Option Plan, the “Legacy Option Plans”). Employee stock option grants under the Legacy Option Plans 
generally vest as to 25% a year annually over four years and have a term of seven years. In connection with the Company's 
initial public offering in Canada (the "IPO"), the Legacy Option Plans were amended such that outstanding options granted 
thereunder are exercisable for Subordinate Voting Shares and no further awards can be made under the Legacy Option 
Plans.  

In connection with the IPO, an omnibus incentive plan (as amended, the “Omnibus Incentive Plan”) was adopted. The 
Omnibus Incentive Plan was amended and restated in November 2019 to give effect to certain housekeeping amendments. 
The Omnibus Incentive Plan was amended and restated in September 2020 to convert such plan from a "fixed plan" to a 
"rolling plan", whereby the maximum number of Subordinate Voting Shares of the Company which may be reserved and 
set aside for issuance under such plan and the Legacy Option Plans were changed from a fixed number of Subordinate 
Voting Shares to a maximum aggregate number of Subordinate Voting Shares equal to 15% of all Subordinate Voting 
Shares issued and outstanding from time to time on a non-diluted basis (the "Amended and Restated Omnibus Incentive 
Plan"). On that basis, as at March 31, 2021, the maximum number of Subordinate Voting Shares available under the 
Amended and Restated Omnibus Plan and the Legacy Option Plans was 19,279,277. In February 2021, the Amended and 
Restated Omnibus Incentive Plan was updated to amend certain definitions. 

The Amended and Restated Omnibus Incentive Plan allows the Board to grant long-term equity-based awards to eligible 
participants in the form of stock options, RSUs, DSUs, and PSUs. All options granted under the Amended and Restated 
Omnibus Incentive Plan have an exercise price determined and approved by the Board at the time of grant, which cannot be 
less than the market price of a Common Share on the date of the grant. Employee stock options under the Amended and 
Restated Omnibus Incentive Plan generally vest as to 25% on the first anniversary of the grant date and then monthly 

40

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

thereafter for 36 months until fully vested, are granted with a term of seven years and settled via the issuance of new shares 
upon exercise. A portion of stock option grants under the Amended and Restated Omnibus Incentive Plan vest as to 20% 
on the first anniversary, 25% on the second and third anniversaries and 30% on the fourth anniversary of the grant date.  

Each RSU, DSU and PSU evidences the right to receive one Subordinate Voting Share (issued from treasury or purchased 
on the open market), cash based on the value of a Common Share or a combination thereof at some future time. RSUs 
under the Amended and Restated Omnibus Incentive Plan generally vest as to 30% on the first anniversary of the grant date 
and in eight equal quarterly tranches thereafter until fully vested. PSU vesting is conditional on the attainment of specified 
performance metrics determined by the Board. RSUs and PSUs must be settled before the date that is three years after the 
last day of the calendar year in which the performance of services for which the RSUs or PSUs were granted, occurred. 
DSUs generally vest on the grant date and must be settled after the termination date of the holder, but prior to the last day 
of the calendar year following such termination date. Each of RSUs, DSUs and PSUs may be settled via the issuance of 
shares, cash or a combination thereof at the discretion of the Board.

In connection with the acquisition of ShopKeep, the Company assumed the ShopKeep Plan. The assumed options were 
converted based on the option exchange ratio calculated in accordance with the definitive merger agreement into options to 
purchase the Company's Subordinate Voting Shares with corresponding adjustments made to (i) the number of shares 
issuable upon exercise of each assumed option and (ii) the exercise price of each such assumed option. A total of 1,226,214 
Subordinate Voting Shares were reserved under the ShopKeep Plan. Immediately prior to the acquisition of ShopKeep, the 
ShopKeep Plan was amended such that outstanding options granted thereunder are exercisable for Subordinate Voting 
Shares and no further awards can be made under the ShopKeep Plan.   

The Company has also made grants of stock options and RSUs without shareholder approval in compliance with an 
allowance under the rules of the Toronto Stock Exchange as inducements for executive officers to enter into contracts of 
full-time employment with the Company. The terms of such grants generally align with the terms governing grants of 
comparable awards under the Amended and Restated Omnibus Incentive Plan, though a separate share reserve is 
maintained for issuance in connection with the exercise or settlement of such awards. 

41

Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The stock option activity and the weighted average exercise price are summarized as follows:

2021

2020

Number
of options

7,557,574   
2,183,108   
1,226,214   
(2,951,034)  
(1,219,823)  
—   

6,796,039   

1,523,685   

Weighted
average
exercise
price
$

15.38 
41.55 
6.40 
7.12 
22.48 
— 

24.48 

17.40 

Number
of options

5,986,234   
3,476,465   
—   
(1,469,127)  
(429,266)  
(6,732)  

7,557,574   

1,651,692   

Weighted
average
exercise
price
$

4.40 
25.13 
— 
2.41 
10.49 
18.76 

13.96 

4.00 

Outstanding – Beginning of year*
Granted
Assumed through business combination
Exercised
Forfeited
Expired

Outstanding – End of year

Exercisable – End of year

*the 2021 beginning of year weighted average exercise price was adjusted from the prior year closing weighted average exercise price to account for this 
year's foreign exchange rate

The RSU, DSU and PSU activity and the weighted average grant date fair values as at March 31, 2021 are summarized as 
follows:

2021

2021

2021

RSU

DSU

PSU

Number
of awards

Weighted
average
grant date
fair value
$

Number
of awards

Weighted
average
grant date
fair value
$

Number
of awards

Weighted
average
grant date
fair value
$

Outstanding – Beginning of year
Granted
Released
Forfeited

  117,769   
  989,384   
(36,515)  
  (130,805)  

Outstanding – End of year

  939,833   

24.67 
45.73 
32.17 
36.30 

44.93 

7,109   
7,642   
—   
—   

14,751   

25.66 
27.64 
— 
— 

26.68 

84,326   
66,038   
(51,094)  
(24,088)  

75,182   

24.75 
25.09 
24.97 
24.75 

24.90 

42

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The RSU, DSU and PSU activity and the weighted average grant date fair values as at March 31, 2020 are summarized as 
follows:

2020

2020

2020

RSU

DSU

PSU

Number
of awards

Weighted
average
grant date
fair value
$

Number
of awards

Weighted
average
grant date
fair value
$

Number
of awards

Weighted
average
grant date
fair value
$

Outstanding – Beginning of year
Granted
Released
Forfeited

—   
  124,162   
(1,176)  
(5,217)  

Outstanding – End of year

  117,769   

— 
24.64 
24.11 
24.11 

24.67 

—   
7,109   
—   
—   

7,109   

— 
25.66 
— 
— 

25.66 

—   
84,326   
—   
—   

84,326   

— 
24.75 
— 
— 

24.75 

The fair value of stock options granted to employees was estimated at the dates of grant using the Black-Scholes option-
pricing model with the following weighted average assumptions:

Expected volatility
Risk-free interest rate
Expected option life
Expected dividend yield
Forfeiture rate

2021

2020

 45.55 %
 0.38 %
4.27 years
 0 %
 28.51 %

 40.81 %
 1.27 %
4.57 years
 0 %
 25.46 %

The fair value of stock options, RSUs, DSUs and PSUs granted in 2021 amounted to $79,581 (2020 – $37,689). The initial 
aggregate fair value of options, RSUs and PSUs forfeited in the fiscal year ended March 31, 2021 amounted to $13,053 
(2020 – $1,901). For the fiscal year ended March 31, 2021, stock-based compensation expense of $32,739 (2020 – $8,870) 
was recorded in the consolidated statements of loss and comprehensive loss with a corresponding credit to additional paid-
in capital. An expense of $1,120 was also booked to account for the stock-based compensation impact from replacement 
awards issued in connection with the ShopKeep acquisition.

As at March 31, 2021, the total remaining unrecognized stock-based compensation expense amounted to $45,365 (2020 – 
$16,956), which will be amortized over the weighted average remaining requisite service period of 1.44 years (2020 – 1.73 
years).

43

 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

The following table summarizes information with respect to stock options outstanding and stock options exercisable as at 
March 31, 2021:

Exercise
price
$

0.30 to 4.86
4.87 to 24.52
24.53 to 26.73
26.74 to 33.52
33.53 to 72.94

Total

Options outstanding

Options exercisable

Weighted
average
remaining
contractual
life (years)

4.51  
5.35  
5.92  
5.95  
6.30  

5.56  

Weighted
average
exercise
price
$

3.95 
14.22 
25.82 
29.54 
55.88 

24.48 

Number
of options

1,551,131 
1,334,262 
1,424,350 
1,308,231 
1,178,065 

6,796,039 

Weighted
average
remaining
contractual
life (years)

3.94  
5.36  
5.83  
5.87  
5.47  

5.13  

Weighted
average
exercise
price
$

3.09 
14.77 
25.53 
28.73 
35.96 

17.40 

Number
of options

419,063 
472,154 
308,005 
179,099 
145,364 

1,523,685 

The following table summarizes information with respect to stock options outstanding stock options exercisable as at 
March 31, 2020:

Exercise
price

$

0.26 to 4.36
4.37 to 4.86
4.87 to 16.45
16.46 to 23.73
23.74 to 30.71

Total

Options outstanding

Options exercisable

Weighted
average
remaining
contractual
life (years)

Weighted
average
exercise
price

2.87  
4.98  
5.58  
6.41  
6.71  

5.54  

$

2.54 
4.72 
6.85 
21.96 
27.17 

13.96 

Number
of options

975,676 
1,879,975 
1,328,382 
1,261,995 
2,111,546 

7,557,574 

Weighted
average
remaining
contractual
life (years)

Weighted
average
exercise
price

2.72  
4.90  
5.60  
0.00  
0.00  

3.92  

$

2.43 
4.72 
7.05 
— 
— 

4.00 

Number
of options

846,113 
483,930 
321,649 
— 
— 

1,651,692 

27. Related party transactions

Key management personnel includes the C-Level executives, and other Executive Vice-Presidents. Other related parties 
include close family members of the key management personnel and entities controlled by the key management personnel.

The executive compensation expense to the top five key management personnel is as follows:

Short-term employee benefits and other benefits

Stock-based payments

Total compensation paid to key management personnel

2021
$

1,732   

4,200   

5,932   

2020
$

1,389 

2,812 

4,201 

44

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

28. Financial instruments

Fair value

The Company measures the fair value of its financial assets and financial liabilities using a fair value hierarchy. A 
financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is 
significant to the fair value measurement. Three levels of inputs may be used to measure fair value. The different levels of 
the fair value hierarchy are defined as follows:

Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either 
directly or indirectly; and

Level 3: Unobservable inputs for the asset or liability.

The Company estimated the fair value of its financial instruments as described below.

The fair value of cash and cash equivalents, restricted cash, trade receivables, merchant cash advances, trade accounts 
payable, accrued compensation and benefits, and other accruals is considered to be equal to their respective carrying 
values due to their short-term maturities.

The fair value of contingent consideration and other long-term liabilities approximates their carrying value as at March 31, 
2021 and 2020.

As at March 31, 2021 and 2020, financial instruments measured at fair value in the consolidated balance sheets were as 
follows:

Fair
value
hierarchy

Carrying
amount
$

2021

Fair
value
$

Fair
value
hierarchy

Carrying
amount
$

2020

Fair
value
$

Cash and cash equivalents

Level 1  

807,150   

807,150 

Level 1  

210,969   

210,969 

Restricted cash

Merchant cash advances

Contingent consideration

Level 1  

Level 3  

Level 3

9,074   

2,309   

0

Recurring fair value measurements

Contingent consideration

9,074 

2,309 

Level 1  

9,532   

9,532 

—   

0

Level 3

—   

0

— 

0

On January 7, 2020, the Company acquired Lightspeed POS Germany GmbH (formerly known as Gastrofix GMBH), a 
cloud-based POS hospitality software provider in Germany. The amount included in the purchase price related to the 
estimated fair value of contingent consideration was nil. The contingent consideration was valued by the Company using a 
discounted cash flow model under the income approach, and is calculated based on estimates of future revenue 
performance. The maximum potential contingent consideration payout was $10,030 over the two years following the 
acquisition. The fair value of the contingent consideration, if above nil, is presented as a component of accounts payable 

45

 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

and accrued liabilities as well as other long-term liabilities on the consolidated balance sheets. The change in the fair value 
of the contingent consideration, if any, is recognized within general and administrative expenses in the consolidated 
statements of loss and comprehensive loss. As at March 31, 2021, there was no change in the estimated contingent 
consideration from the time of the acquisition. 

Credit and concentration risk

Generally, the carrying amount on the consolidated balance sheet of the Company’s financial assets exposed to credit risk, 
net of any applicable provisions for losses, represents the maximum amount exposed to credit risk.

The Company’s credit risk is primarily attributable to its cash and cash equivalents and trade receivables. The Company 
does not require a guarantee from its customers. Credit risk with respect to cash and cash equivalents is managed by 
maintaining balances only with high credit quality financial institutions.

Due to the Company’s diverse customer base, there is no particular concentration of credit risk related to the Company’s 
trade receivables. Moreover, trade receivable balances are managed and analyzed on an ongoing basis to ensure loss 
allowances are established and maintained at an appropriate amount.

The Company maintains a loss allowance for a portion of trade receivables when collection becomes doubtful on the basis 
described in note 3. As described in that note, the ECL includes forward-looking factors specific to the debtors and the 
economic environment.

The maximum exposure to credit risk at the reporting date is the carrying value of each class of receivables mentioned 
above. The Company does not hold any collateral as security.

Potential effects from the COVID-19 pandemic on the Company's credit risk have been considered and have resulted in 
increases to its allowances for ECLs in the fiscal year ended 2021. The Company continues its assessment given the 
uncertainty of COVID-19's global impact.

The loss allowance as at March 31, 2021 and 2020 was determined as follows:

2021

Expected loss rate

Gross carrying amount

Loss allowance

2020

Expected loss rate

Gross carrying amount

Loss allowance

Not
past due

 3 %

9,328 

280 

Not
past due

 4 %

2,147 

86 

0–30

 14 %

1,087 

152 

0–30

 17 %

2,264 

385 

30–60

60–90

90–180

 41 %

917 

376 

 55 %

231 

127 

 63 %

1,156 

728 

180+

 67 %

2,758 

1,856 

30–60

60–90

90–180

 45 %

494 

222 

 63 %

476 

300 

 74 %

591 

437 

180+

 83 %

1,749 

1,448 

46

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

Changes in the loss allowance were as follows:

Balance, beginning of year

Increase

Write-offs

Balance, end of year

The details of the Company’s trade receivables are as follows:

Not past due

Past due less than 90 days

Past due more than 90 days

Total

Loss allowance

Balance – End of year

Liquidity risk

2021
$

2,878   

2,777   

2020
$

1,703 

2,234 

(2,136)  

(1,059) 

3,519   

2,878 

2021
$

9,328   

2,235   

3,914   

15,477   

(3,519)  

2020
$

2,147 

3,234 

2,340 

7,721 

(2,878) 

11,958   

4,843 

The Company is exposed to the risk of being unable to honour its financial commitments by the deadlines set, under the 
terms of such commitments and at a reasonable price. The Company manages its liquidity risk by forecasting cash flows 
from operations and anticipated investing and financing activities. 

47

 
 
 
 
 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

As at March 31, 2021 and 2020, the maturity analysis of financial liabilities represented the following:

2021

Accounts payable and accrued liabilities

65,052   

<1
Year
$

Other long-term liabilities

Long-term debt

2020

—   

—   

<1
Year
$

Accounts payable and accrued liabilities

30,810   

Other long-term liabilities

Long-term debt

—   

—   

1 to 3
Years
$

—   

3,154   

4 to 5
Years
$

—   

—   

—   

30,000   

1 to 3
Years
$

—   

8,198   

4 to 5
Years
$

—   

—   

—   

30,000   

>5
Years
$

—   

—   

—   

>5
Years
$

—   

—   

—   

Total
$

65,052 

3,154 

30,000 

Total
$

30,810 

8,198 

30,000 

For the maturity analysis of lease liabilities, see note 14 and for commitments, see note 24.

The Company has $807,150 of cash and cash equivalents as well as $25,000 available under the Revolver as at March 31, 
2021, demonstrating its liquidity and its ability to cover upcoming financial liabilities.

Currency risk

The Company is exposed to currency risk due to financial instruments denominated in foreign currencies. The following 
table provides a summary of the Company’s exposure to the Canadian dollar, the Euro, the British pound sterling, the 
Australian dollar and the Swiss Franc, expressed in US dollars:

2021

CAD
$

EUR
$

GBP
$

AUD
$

CHF
$

Other
$

Total
$

Cash and cash equivalents and restricted cash   3,141    15,913   

Trade and other receivables

  5,122    2,740   

470   

469   

958    1,281   

368    22,131 

793   

694   

336    10,154 

Accounts payable and accrued liabilities

  (13,729)   (18,898)   (2,154)   (4,529)  

(750)  

(560)  (40,620) 

Other long-term liabilities

  (1,816)  

(622)  

(309)  

(239)  

(36)  

(42)   (3,064) 

Lease liabilities

  (14,102)   (3,214)  

(842)  

(646)  

(517)  

—   (19,321) 

Net financial position exposure

  (21,384)   (4,081)   (2,366)   (3,663)  

672   

102   (30,720) 

48

 
 
 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

2020

CAD
$

EUR
$

GBP
$

AUD
$

CHF
$

Other
$

Total
$

Cash and cash equivalents and restricted cash   16,992    14,073   

Trade and other receivables

323    3,020   

379   

246   

569   

441   

685   

77   

—    32,698 

—    4,107 

Accounts payable and accrued liabilities

  (10,583)   (10,230)  

(490)   (3,785)  

(481)  

—   (25,569) 

Other long-term liabilities

Lease liabilities

—    (7,408)  

—   

(702)  

—   

—    (8,110) 

  (10,523)   (4,399)  

(347)  

(781)  

(721)  

—   (16,771) 

Net financial position exposure

  (3,791)   (4,944)  

(212)   (4,258)  

(440)  

—   (13,645) 

The table below shows the immediate increase/(decrease) in net loss before tax of a 1% strengthening in the average 
exchange rate of significant currencies to which the Company has transaction exposure as at March 31, 2021 and 2020. 
The sensitivity associated with a 1% weakening of a particular currency would be equal and opposite. This assumes that 
each currency moves in isolation.

2021
2020

CAD

EUR

GBP

AUD

CHF

Other

$

(590)  
(533)  

$

(84)  
(53)  

$

20   
(2)  

$

(20)  
(23)  

$

(10)  
(8)  

$

(8) 
— 

The Company does not enter into arrangements to hedge its currency risk exposure.

Interest rate risk 

Interest rate risk is the risk that changes in interest rates will have a negative impact on earnings and cash flow. Certain of 
the Company’s cash earns interest. The Company’s trade receivables, accounts payable and accrued liabilities and lease 
liabilities do not bear interest. Our exposure to interest rate risk is related to our Acquisition Facility. The Company is not 
exposed to material interest rate risk.

Share price risk

Accrued payroll taxes on stock-based compensation (social costs) are payroll taxes associated with stock-based 
compensation that the Company is subject to in various countries in which we operate. Social costs are accrued at each 
reporting period based on the number of vested stock options and awards outstanding, the exercise price, and the 
Company’s share price. Changes in the accrual are recognized in direct cost of revenues and operating expenses. An 
increase in share price will increase the accrued expense for social costs, and a decrease in share price will result in a 
decrease in the accrual recorded for social costs expense, all other things being equal, including the number of vested 
stock options and exercise price remaining constant. Based on the outstanding stock-based payment awards at March 31, 
2021, the impact on the accrual for social costs of an increase or decrease in the Company’s share price of 10% would 
result in a change of $1,044 as at March 31, 2021.

49

 
 
 
 
Lightspeed POS Inc.
Notes to the Consolidated Financial Statements
For the years ended March 31, 2021 and 2020

(expressed in thousands of US dollars, except number of shares)

29. Capital risk management

The general objectives of the Company to manage its capital reside in the preservation of the Company’s ability to continue 
operating, in providing benefits to its stakeholders and in providing an adequate return on investment to its shareholders by 
selling its services at a price commensurate with the level of operating risk assumed by the Company.

The Company thus determines the total amount of capital required consistent with risk levels. This capital structure is 
adjusted on a timely basis depending on changes in the economic environment and in the risks of the underlying assets.

Refer to note 20 for information on the Company's Credit Facilities. 

30. Geographic information

The geographic segmentation of the Company’s assets is as follows:

Property
and
equipment
$

5,536   

1,083   

312   

157   

Canada

United States  

Germany

Australia

Other

2021

2020

Right-of-
use assets
$

Intangible
assets
$

Goodwill
$

Property
and
equipment
$

Right-of-
use assets
$

Intangible
assets
$

Goodwill
$

10,266   

3,563   

971,939 

5,634   

10,084   

6,138   

146,598 

6,225   

184,797   

1,624   

25,711   

547   

11,437   

1,254   

2,544   

8,985   

— 

— 

— 

— 

58   

215   

192   

74   

735   

751   

256   

31,614   

12,488   

1,890   

4,313   

12,323   

— 

— 

— 

— 

Geographic sales based on customer location are detailed as follows:

United States

Canada

Netherlands

Australia

Other

31. Subsequent events

2021
$

140,856   

17,636   

15,080   

13,627   

34,529   

2020
$

67,814 

12,685 

12,716 

5,489 

21,933 

On April 16, 2021, the Company acquired all of the outstanding shares of Vend Limited ("Vend"), a cloud-based retail 
management software company based in Auckland, New Zealand. The fair value of consideration transferred of $368,079 
consisted of $187,993 cash paid on the closing date, net of cash acquired, and 2,692,277 Common Shares, at a fair value of 
$66.89 per share at the closing date, which is based on the quoted price of the Common Shares on the NYSE on the closing 
date. Additional cash may be paid by (or returned to) the Company due to a post-closing working capital adjustment. The 
assessment of the purchase price and the accounting for this acquisition has not yet been finalized and certain IFRS 3 
disclosures have not been included due to the timing of the acquisition.

50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investor Information 

Lightspeed Shares
Lightspeed’s subordinate voting 
shares are traded on the Toronto 
Stock Exchange (TSX) and the  
New York Stock Exchange (NYSE) 
under the symbol “LSPD”.

Investor Relations
Quarterly and annual reports  
and other corporate documents 
are available at: 
www.investors.lightspeedhq.com, 
under our profiles on SEDAR at 
www.sedar.com and on EDGAR at 
www.sec.gov.  

Version française
Pour obtenir la version française 
du rapport financier, s’adresser à
gouvernance@lightspeedhq.com.

Transfer Agent and Registrar
AST Trust Company (Canada) 
1600-2001 Robert-Bourassa 
Montréal, QC, H3A 2A6 
https://www.astfinancial.com

American Stock Transfer & Trust 
Company, LLC
6201 15th Avenue
Brooklyn, NY 11219, 
United States

2021 Annual and Special Meeting
The Annual and Special 
Shareholders Meeting will be 
held at 11 a.m. (Eastern Time), 
Thursday, August 5, 2021

Legal Counsel 
Stikeman Elliott LLP 
Montréal, QC 

Corporate Governance
The following documents 
pertaining to Lightspeed’s 
corporate governance practices 
may be accessed either from 
Lightspeed’s website 
(www.investors.lightspeedhq.com) 
or by request from the Corporate 
Secretary:
-   Board and Board Committee 

Charters

-   Position descriptions for the 
Board Chair, the Committee 
Chairs and the Chief Executive 
Officer

-   Code of Business Conduct  

and Ethics

-   Whistleblowing Policy

Auditors
PricewaterhouseCoopers LLP, 
Chartered Professional 
Accountants
Montreal, Québec

Board & Committee Composition 

Board

Audit Committee

Compensation, Nominating, 
& Governance Committee

Risk Committee

Patrick Pichette
Chairman of the Board
General Partner at iNovia Capital

Dax Dasilva
Chief Executive Officer

Jean Paul Chauvet
President

Manon Brouillette
Director

Marie-Josée Lamothe
Director
Founder and President of Tandem
International

Paul McFeeters
Director

Merline Saintil
Director

Rob Williams
Director

Board/Committee Chair

Board/Committee Member

   
investors.lightspeedhq.com

NYSE: LSPD  |  TSX: LSPD

700 St-Antoine Est, Suite 300  Montreal, Quebec, Canada  H2Y1A6