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Lok'nStore Group Plc

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FY2011 Annual Report · Lok'nStore Group Plc
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Lok’nStore  
Group Plc
Annual Report 
& Accounts
2011

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1

 
 
 
 
 
 
 
THE BiG FRiEndLy SToRAGE ComPAny

ConTEnTS

01  Highlights
02  Chairman’s Review
04  Chief Executive’s  
operating Review

09  Property Review
12  Financial Review
18   Board of directors and Advisers
20  directors’ Report
26  Corporate Governance
28  directors’ Responsibilities in the 

Preparation of Financial Statements
29  independent Auditor’s Report to the 
members of Lok’nStore Group Plc

30  Consolidated Statement of 
Comprehensive income

31  Consolidated Statement of Changes 

in Equity

32  Company Statement of Changes 

in Equity

33  Statements of Financial Position
34  Consolidated Statement of Cash Flows
35  Accounting Policies
41  notes to the Financial Statements

highlights

Financial Highlights 
 „ Revenue £10.85 million up 4.1% (2010: £10.42 million) 
 „ Group EBITDA £3.28 million up 11.8% (2010: £2.93 million) 
 „ Net profit £0.89 million up 301% (2010: £0.22 million) 
 „ Adjusted NAV £2.29 per share up 2.4% to (2010: £2.24 per share) 
 „ Final dividend proposed 2.67 pence per share up 250% (2010: 

0.67 per share) 

Revenue

£10.85m

 „ Successful refinancing of £40 million bank facility after the 

gRoup eBitDA1

reporting date

Operational Highlights 
 „ Store EBITDA £4.85 million up 9.7% (2010: £4.42 million) 
 „ Acquisition of document storage business for £3.7 million
 „ Store EBITDA profit margins up to 45.5% (2010: 42.6%) 

Property Highlights 
 „ Planning permissions renewed at Reading, Southampton 

and Portsmouth

 „ Lease extended – saving costs and extending average 

portfolio lease length to over 15 years 

 „ Agreement with Lidl to share Lok’nStore’s Maidenhead site 

(subject to planning)

Key Metrics 
 „ Loan to value ratio of 30.7%1 (2010: 28.1%) 
 „ FFO2 £3 million = 12.0 pence per share (2010: 10.6 pence  

per share)

£3.28m

ADJusteD net Asset vAlue 
peR shARe2

£2.29

loAn to vAlue RAtio

30.7%

1   Calculation based on net debt of £24.4 million (2010: £22.7 million) and total property value of £79.5 million 

as set out on page 11. 

2   Funds from Operations (‘FFO’) calculated as EBITDA minus Net Finance Cost on operating assets. 

FunDs FRom opeRAtions3

Andrew Jacobs CEO of Lok’nStore Group said, “I am delighted to report this period 
of strong profit growth against the challenging economic background, the third year in a 
row of double digit profit growth. Lok’nStore has proved again that it can thrive through 
these difficult economic times and we are looking forward to delivering future increases 
in profit in the coming years.”

“Our attractive new banking facility through to 2016 allows us to plan with more certainty 
and as a sign of our confidence the Board are recommending increasing the annual 
dividend to 3 pence from 1 penny a share in previous years.”

£3m

1  EBITDA is defined as profits from operations 
before all depreciation charges, losses or 
profits on disposal, share-based payments, 
acquisition costs, finance income, finance 
costs and taxation.

2  Based on Cushman & Wakefield LLP valuation, 

before deferred taxation.

3  12 pence per share.

01

Annual Report & Accounts 2011 Lok’n’Store Group Plcsimon g thomAs
chAiRmAn

chAiRmAn’s Review

Strong Performance
Economic conditions remain challenging; however we have planned accordingly and 
are pleased to report robust results for the financial year to July 2011. Lok’nStore has 
increased revenue and reduced operating costs in the self-storage business again, 
margins, profits and cash flow have all increased as a result and we have now doubled 
Group EBITDA (earnings before interest, depreciation, tax and amortisation) since 2006. 
Store EBITDA and Group EBITDA are sharply higher to record levels demonstrating that 
self-storage can continue to perform well even in a weak economy.

Capital expenditure remains tightly controlled and interest costs remain low so cash 
continues to grow. Our loan to value ratio is low and our interest coverage is high which 
has helped us secure attractive new funding through to 2016. 

New £40 Million Five Year Facility with Lloyds TSB plc
Underlining the strength of the cash flow and the statement of financial position, after 
the reporting date the Group has signed a new five year £40 million revolving credit 
facility with Lloyds TSB plc. The facility is effective from 20 October 2011 and runs until 
19 October 2016. The new facility is flexible and does not require any amortisation prior 
to maturity. The loans bear interest at the London Inter-Bank Offer Rate (LIBOR) plus 
2.35%–2.65% margin based on a loan to value covenant test (2.35% at Lok’nStore’s 
current LTV level). The interest cover and loan to value covenants are broadly in line 
with the previous facility. The net interest charge in the coming year will rise to reflect 
the increase in the margin on this facility which is initially 1.1%.

During the year the Group complied comfortably with all banking covenants. At 31 July, 
we had £11.9 million of the facility undrawn and £3.8 million of cash. (2010: £5.4 million). 
This new banking facility allows us to plan with certainty for the next five year period.

Expansion of Document Storage Business
Another notable achievement in the year was the purchase of Saracen Datastore Limited, 
a serviced document storage company. Lok’nStore has for some years been achieving 
around 10% of its revenue from self-serviced document storage, and has been keen to 
grow this area of its business. On 30 June 2011 Lok’nStore acquired 90.6% of the issued 
share capital of Saracen Datastore Limited (‘Saracen’), a serviced archive and records 
management company to help with this objective. The price was £3.7 million paid from 
existing cash resources. Leo Kane, the Managing Director of Saracen who has been with 
the business since 1995, retains a 9.4% stake in Saracen and will continue in his current 
role. Andrew Jacobs and Ray Davies of the Lok’nStore Group will join the Saracen Board. 

Based in Leatherhead, Saracen was established in 1991 and has four sites across the 
South East of England providing over 100,000 sq ft of offsite records, document and 
tape storage. For the year ended 31 December 2010, Saracen achieved turnover of 
£1.6 million and adjusted EBITDA of £0.4 million. The acquisition broadens the offering to 
our customers and the purchase of Saracen is an excellent entry point to a wider market 
segment complimenting Lok’nStore’s existing self-storage activities. This acquisition 
extends our existing self-serve archive service which we provide to around 500 
customers and Saracen adds over 300 document storage customers. 

Properties and Net Asset Value
The year-end property valuation equates to a total value of properties held of £79.5 
million, down 1.8% on the year (2010: £81.0 million). This small decline in property values 
was offset by the cash inflow of the business so the adjusted net asset value per share 
has increased to £2.29 from £2.24 last year (see Financial Review). 

The Board continues to examine the portfolio for asset management opportunities as 
demonstrated by its recent agreement to extend the leases on another of the Group’s 
stores, the third such transaction over the last two years. Our property team remains 
alert to the opportunities that can appear in the current volatile property market and an 
update of the current property opportunities is set out in the Property Review and in 
Note 30, Events after the reporting date. 

02

Lok’n’Store Group Plc Annual Report & Accounts 2011 
stoRe eBitDA mARgin

45.5%

FinAl DiviDenD pence 
peR shARe

2.67p

Conditions in the UK Self-storage Market
The Drivers Jonas Deloitte 2011 report for the Self-Storage Association says “demand 
drivers have allowed the sector to remain in relatively good health”. Despite this “New 
development has slowed right down: only 15% of operators expanded their portfolios 
in 2010, and less than 10% expect to open more than one store before 2014 Operators 
have paused their expansion plans whilst they concentrate on growing income from their 
existing outlets.” This reduction in the rate of increased supply is beneficial to incumbent 
operators such as Lok’nStore, which is the fourth largest operator in the UK.

Dividend
Over the past few years we have maintained a steady, if modest dividend payout of one 
penny per share. Given the strength and the growth of the cash flow the Directors feel it 
is appropriate to implement a rather more substantial dividend payout. In respect of the 
current year the Board recommends that a final dividend of 2.67 pence per share be paid 
on 16 December 2011 to shareholders on the register on 18 November 2011, making a 
full year pay-out of 3 pence per share. 

Going forward, the dividend policy will be to pay a progressive dividend with reference 
to the growth in EBITDA and the capital expenditure requirements of the business. The 
interim will be paid in, or about, June and the final paid in, or about, December of each 
year. The interim dividend will represent approximately one third of the expected total 
annual dividend.

The total estimated final dividend to be paid in the current financial year is £667,331 
based on the number of shares currently in issue as adjusted for shares held in the 
Employee Benefit Trust and for shares held on treasury. This dividend is subject to 
approval by shareholders at the Annual General Meeting and has not been included 
as a liability in these financial statements.

Outlook
Lok’nStore is a robust business with a strong and consistent record of both profit growth 
and cash generation and has opportunities for growth from several areas. With Group 
EBITDA of £3.3 million up 11.8% on the previous year, the strength of the Group’s 
business model has been proven in the face of a severe economic downturn. Increasing 
the annual dividend by 200% and initiating a progressive dividend policy demonstrates 
the Board’s confidence that the Group will continue to generate a growing cash flow. 
We will continue to grow revenue against tightly controlled costs, and this will provide 
momentum to EBITDA. 

Turning to the future the Board’s target is to continue the increase of EBITDA over the 
coming years whilst anticipating no significant improvement in the operating environment. 
We have carefully evaluated the opportunities and believe there is significant further 
growth to pursue focused on five key areas: 
1.  Developing new stores on a self-funded basis as at Reading and Maidenhead 
2.  Developing the other new sites we already own when appropriate 
3.  Opportunistic site acquisitions (as some banks look to reduce their exposure to 

property in the future) 

4.  Increasing the number of stores we manage for third parties
5.  Building our document storage offering 

These areas represent tangible growth opportunities that we can fund from our 
existing cash flow and debt facility, and where we have the operating experience 
to execute effectively. 

Lok’nStore’s efficient operating business, strong cash flow, secure asset base and its 
new £40 million bank facility leaves it well placed to grow and prosper within the UK 
self-storage market. 

Simon G Thomas
Chairman
4 November 2011

03

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
AnDRew JAcoBs
chieF executive oFFiceR

chieF executive’s
opeRAting Review

Sales and Earnings Up, Costs Down
Revenue for the year was £10.85 million, up 4.1% year on year (2010: £10.42 million), 
and with costs firmly under control this translated into strong profit growth. Total store 
EBITDA, a key performance indicator of the profitability and cash flow of the operating 
business, has increased 9.7% to £4.85 million (2010: £4.42 million). Operating profit for 
the year is up 70.2% to £1.57 million (2010: £0.92 million) and pre-tax profit for the year 
was up 118% to £938,280 (2010: £430,524). 

Performance of Stores 
During the year we increased pricing by 1.9% against lower costs increasing the overall 
EBITDA margin across all stores from 42.6% to 45.5%. The EBITDA margins of the 
freehold stores were 58.8% and the leasehold stores achieved 29.0% (2010: 56.6% and 
25.2% respectively). The occupancy of the stores was down 2.8% to 56.4% of currently 
lettable area.

At the end of July 2011 36.2% of Lok’nStore’s revenue was from business customers 
(2010: 36.8%) and 63.8% was from household customers, (2010: 63.2%). By number 
of customers this breakdown was 22.5% business customers (2010: 22.4%) and 77.5% 
household customers (2010: 77.6%). 

Pricing
Lok’nStore takes an active approach to yield management, balancing price increases 
with occupancy growth as we evaluate various customer offers. This has proved to be an 
effective strategy and we are confident that with our yield management system we will be 
able to increase prices by more than inflation over the medium term, while retaining our 
competitive pricing position in the market.

Our average price achieved for self-storage space was £18.82 per sq ft per annum 
at 31 July 2011, up 1.9% (2010: £18.47 per sq ft per annum). This compares with the 
average of £21.97 for the UK industry and £21.87 for the South East region (source 
Self-Storage Association Survey 2011). This positions Lok’nStore as the price competitive 
operator in a value conscious market, but with room to continue increasing prices as 
economic conditions continue to stabilise. We have increased pricing by 3.3% per annum 
compound over the last six years – a great result through a difficult economic period. By 
this careful management of prices we have managed to increase self-storage turnover 
by 2.6% despite the small decline in physical occupancy.

Ancillary sales, namely packing materials, insurance and other sales, increased by 1.2% 
over the year (2010: 11.6%) accounting for 9.9% of storage revenues (2010: 10.1%). These 
ancillary sales are increasingly focused on insurance, which increases the overall margin 
of these sales.

We continue to heavily promote our insurance to new customers with the result that over 
86% (2010: 80%) of new customers over the year took our insurance. This compares with 
68% (2010: 66.5%) of our total customer base who buy our insurance, and this provides 
us with built-in growth in our insurance sales as the customer base rolls over.

04

Lok’n’Store Group Plc Annual Report & Accounts 2011opeRAting costs

2010/11

2009/10

2008/09

2007/08

£ MILLION

7.17

7.26

7.28

7.80

Marketing
During the year our marketing budget was increasingly focused on the internet with 
approximately 3.6% of revenue spent on advertising and marketing (including postage, 
printing and stationery) (2010: 3.6%). The internet produces an increasing proportion 
of our enquiries (38% in the year) and printed directories a decreasing proportion. We 
continue to allocate more of our marketing budget towards the internet with 46.5% of 
marketing spend now internet based (2010: 34.5%). For this year, internet enquiries were 
up 22.8% year on year and total enquiries up 0.2%. We will continue to manage our 
marketing budget with a strong focus on cost control and value for money. 

Around 41% (2010: 44%) of our business still comes from passing traffic, so work on the 
visibility of our stores is also important in our marketing effort. With prominent positions, 
distinctive design and orange elevations, our stores help the profile of the whole 
Lok’nStore brand.

Our store personnel are closely involved with sales and marketing initiatives and work with 
our Head Office team to ensure our marketing expenditure remains targeted and effective. 

Systems
Centralisation of our store management computer system continues to yield marketing and 
other management information benefits and we remain committed to continuing systems 
centralisation, greater audit capability and the delivery of efficient and timely data. 

We continue to enhance our systems, analysis and reporting and over the coming year 
we will be integrating Saracen into our existing reporting systems. Our stores and head 
office are connected via a web-enabled system to deliver more automated and integrated 
processes and this has delivered cost efficiencies particularly in areas such as petty cash 
and expenses handling as well as invoice processing and stock reporting. We continue 
to increase the penetration of our internal audits, which is effective in terms of improved 
security, credit control and store presentation and is continually monitored and upgraded 
to ensure its effectiveness.

Security
The safety and security of our customers and their goods remains our highest priority. 
We invest in CCTV, intruder and fire alarm systems and the remote monitoring of our 
stores out of hours. We also have rigorous security procedures in relation to customers. 

05

Annual Report & Accounts 2011 Lok’n’Store Group PlcchieF executive’s
opeRAting Review

continueD

Corporate and Social Responsibilities
Lok’nStore conducts its business in a manner that reflects honesty, integrity and ethical 
conduct. We believe that the long-term success of the business is best served by 
respecting the interests of all our stakeholders. Management of social, environmental  
and ethical issues is of high importance to Lok’nStore. These issues are dealt with on 
a day-to-day basis by the Group’s managers with principal accountability lying with the 
Board of Directors. We look actively for opportunities to address our responsibility to the 
environment, and we pay close attention to our energy use, carbon dioxide emissions, 
water use and waste production. Each year Lok’nStore commissions a full assessment of 
the Group’s environmental impact and this is included elsewhere in the Director’s Report.

Customers
We believe in clarity and transparency. Brochures and literature are written in plain 
English, explaining clearly our terms of business without hiding anything in the ‘small 
print’. We are open and honest about our products and services and do not employ 
pressure selling techniques or attempt to take advantage of any vulnerable groups. If we 
make a mistake we acknowledge it, deal with the problem quickly, and learn from our 
error. We listen to our customers as we know that they can help us improve our service 
to them. In return, 22% (2010: 21%) of our business comes from previous customers, 
existing customers taking more space, and customer referrals.

Suppliers
We are committed to conducting our business with suppliers in a fair and honest manner, 
with openness and integrity, operating in accordance with the terms and conditions 
agreed upon. We expect our suppliers to operate to these same principles.

pRoFit gRowth (eBitDA)
pRoFits exceeDeD 2007 peAK

£ MILLION

3.28

2.93

2.45

2.73

2.90

2011

2010

2009

2008

2007

2006

2005

1.59

1.36

06

Lok’n’Store Group Plc Annual Report & Accounts 2011Employees
At 31 July 2011 we had 128 employees (2010: 102). This increase is largely due to the 
acquisition of Saracen and we welcome these new personnel to the Lok’nStore Group.

We treat our employees with dignity and respect and are committed to providing a 
positive attitude in the business and an enjoyable working environment. We have a 
professional, open culture where staff can exchange ideas and offer suggestions for  
work and business improvement. This encourages our staff to build on their skills, through 
appropriate training and regular performance reviews. Weekly training courses at our 
Farnborough Head Office support these objectives where we have a large conference 
room which can accommodate all our training requirements for the foreseeable future. 
This reduces outgoings and increases and improves contact between Head Office and 
the stores by bringing staff into Head Office for regular training. This in turn contributes  
to attracting and retaining the right people which is key to the success of Lok’nStore. 
Additionally the Group supports employees undertaking National Vocational Qualifications.

All employees are eligible to participate in share ownership plans and 13% of our 
employees have Employee Benefit Trust shares (scheme now closed) (2010: 17%) and 
20% hold options (2010: 19%). 33% of the personnel are members of the contributory 
pension scheme (2010: 46%). Lok’nStore operates a Share Incentive Plan with 73% of 
employees participating in the Scheme (2010: 72%). This high level of participation is 
testament to the loyalty and commitment of our staff.

Our personnel are committed and motivated and help maintain the exemplary levels of 
friendly service that Lok’nStore provides to its customers. I would like to thank all of our 
staff for their commitment to our business and for their hard work and efforts over the 
year to which the Group owes its continuing success. 

Andrew Jacobs
Chief Executive Officer
4 November 2011

07

Annual Report & Accounts 2011 Lok’n’Store Group PlcchieF executive’s
opeRAting Review

continueD

Pricing 2005–2011 3.3% Compound Price Growth

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P

£19.00

£18.00

£17.00

£16.00

£15.00

£14.00

£13.00

£12.00

£11.00

£10.00

Jan

July

Jan

July

Jan

July

Jan

July

Jan

July

Jan

July

Jan

July

2005

2006

2007

2008

2009

2010

2011

Operational Performance of Stores

store analysis 

weeks old at 31 July 2011 

Year-ended 31 July 2011
Revenue1 (£’000)
stores eBitDA (£’000)
eBitDA margin (%)
As at 31 July 2011
maximum Area (‘000 sq ft)

Freehold and long leasehold (‘000 sq ft)

short leasehold (‘000 sq ft)

number of stores
Freehold and long leasehold
short leasehold

total stores

July 2011
over
250

9,932
4,635
46.7

972

565

407

10
9

19

100 to
250

under
100

pipeline

total

729
218
29.9

111

69

42

1
1

2

–
–
–

–

–

–

–
–

–

–
–
–

10,661
4,853
45.5

143

143

–

2
–

2

1,226

777

449

13
10

23

1 

In respect of the Farnborough store revenue includes a contribution receivable from Group Head Office in respect of the space and facilities the store provides for the Head Office 
function. This income to the store and the corresponding charge to Head Office is netted down in the Group revenue figures. Revenue from sites under development is excluded.

08

Lok’n’Store Group Plc Annual Report & Accounts 2011 
 
 
 
 
 
pRopeRtY Review

Strong Cash Flows Underpin Opportunities
Given the current economic and financial uncertainty the property market remains in a 
volatile state. Lok’nStore’s strong cash flow and tactical approach to its property portfolio 
provides opportunities to take advantage of these conditions. Lok’nStore has both freehold 
and leasehold properties. Leaseholds provide the opportunity to buy in freeholds, and to 
renegotiate leases on more favourable terms.

Asset Management
Given current circumstances and Lok’nStore’s strong covenant some landlords are keen 
to extend lease terms providing them with greater security on their future income stream. 
Further opportunities to negotiate improved rental terms on other leases may exist.

During the year we extended the leases on one of our existing stores while reducing the 
rent. The agreement, backdated to 25 March 2010, extends the leases to 24 March 2025 
with an option to extend it for a further 10 years. It resulted in an immediate cash inflow  
of £40,000 and will produce additional annual cash savings of £40,000 annually until  
24 March 2015 for the Group.

The average length of the seven leases which have been valued in this period is 15 years 
and two months, an increase of two years over last year. Nine out of the 10 leasehold 
stores are inside the Landlord and Tenant Act providing us with a strong degree of 
security of tenure. The leasehold sites produced 28.3% of the store EBITDA in the year  
to July 2011 (2010: 26.3%).

Our property team will continue to pursue further such value creating asset management 
opportunities to secure our trading operations, to improve cash flow and to lock in lower 
or to cap property costs.

Development Sites 
Lok’nStore owns four development sites, two of which are for replacement stores and 
two for new locations. These sites all have the relevant planning permissions and three 
of these have recently been renewed.

New Location Stores 
Portsmouth North Harbour
This is a freehold site extending to almost two acres with planning permission to build 
a new self-storage centre of around 60,000 sq ft. The site fronts the A27 to the north 
of Portsmouth, is opposite a busy retail area and is prominent to the M27. The planning 
permission is for a six-storey building to capitalise on the high level of visibility of the site.

Maidenhead
This is a long leasehold site of 1.6 acres for which there is a current planning permission 
for a store up to 83,000 sq ft of self-storage space when completed. The lease term runs 
until April 2076. 

During the year the Group executed an agreement, subject to planning permission, 
for the shared use of this site with Lidl, a major international supermarket retailer. The 
substantial proceeds of the lease sale will help finance the development of the store.

Subject to receiving the required planning permission, Lok’nStore will build a new state of 
the art self-storage centre which also provides space on the ground floor for Lidl’s store. 
The new self-storage centre will have around 58,000 sq ft of self-storage space, taking 
Lok’nStore’s total space to 1.2 million sq ft.

Lok’nStore will create a new lease to Lidl concurrent with Lok’nStore’s own lease. Lidl 
will share the ground floor space with Lok’nStore’s operation, increasing the footfall by an 
estimated 1,000 cars a day. Lok’nStore will occupy and trade from its share of the ground 
floor and the entirety of the three floors above. 

The site is close to Maidenhead town centre and railway station and will be very prominent 
to the retail park on the main road joining the town centre with the M4 motorway. The store 

AveRAge leAse length  
(YeARs)

YEARS

2011

2010

2009

2008

15.1

13.1

11.3

12.3

09

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
 
 
 
 
computeR geneRAteD imAge oF pRoposeD 
mAiDenheAD Development

pRopeRtY Review

continueD

will be of similar style and appearance to other recently opened Lok’nStore centres, with 
Lok’nStore’s strong branding along with Lidl’s brand adding to the visual attractiveness of 
the site. This collaboration will increase the visual prominence, brand recognition, passing 
traffic and footfall of the storage centre which are key criteria for success.

Replacement Stores
Reading 
On 8 January 2008, Lok’nStore obtained planning permission for high-density residential 
development on the freehold site of its existing Reading store. The permission is for 112 
flats on the 0.66 hectare site. This permission has recently been renewed providing a 
further three years to execute on this project. 

The Group also has planning permission for a new larger 53,500 sq ft store on its site 
opposite the existing store, an increase in space of 29%. 

The prominence and modern look of the new store with its distinctive orange livery will 
position Lok’nStore in a highly visible and easily accessible location adjacent to the A33 
at the gateway to Reading. The existing self-storage business will be moved into the new 
store once it is complete.

When market circumstances are appropriate the site of the existing store will be sold 
with the benefit of its permission for residential development and the proceeds will be 
reinvested in the new store.

Southampton
We also own a freehold site on Third Avenue, Millbrook, in Southampton. The site of 2.16 
acres fronts the main access road to Southampton city centre. It will replace the existing 
Southampton Lok’nStore which is located a few hundred metres away and currently 
provides up to 84,000 sq ft in a freehold property. On 30 September 2008, we secured 
planning permission on this new site and it can provide up to 100,000 sq ft of self-
storage space.

The purpose-built store will capitalise on the prominent main roadside position using 
the strong Lok’nStore branding similar in design to the successful flagship Farnborough 
store. The increased prominence and modern look of the building will allow the business 
to leverage off the existing business, increasing both the volume of space rented and the 
rates achieved on those rentals. The store will carry the distinctive orange livery and neon 
lighting which is proving an effective generator of business at our other stores. This 
planning permission has also recently been renewed.

Option to acquire a site in Southend 
On 24 September 2010, the Group announced the acquisition of an option to acquire 
a site in Southend. The site extends to 1.2 acres and fronts the busy Eastern Avenue 
near the town centre. When developed, the site will provide up to 60,000 sq ft of storage 
space in a prominent, modern building. The project is subject to planning permission. 
On 2 March 2011 Planning permission was refused by the Local Authority and a planning 
appeal against that decision is awaited. The Option remains live pending the 
determination of the Planning Appeal.

These projects are part of our strategy of continually reviewing and actively managing our 
operating portfolio, to ensure we are maximising its value for shareholders. This includes 
strengthening our distinctive brand, increasing or decreasing the size and number of our 
stores and moving or selling stores or sites when it will increase shareholder value.

Portfolio 
We currently own 21 stores with capacity of around 1.1 million sq ft of storage space 
when fully fitted. 11 stores are held freehold and 10 are leasehold, and one further store 
is run on a management contract. With the new freehold sites at Portsmouth North 
Harbour, Southampton and Maidenhead total capacity rises to around 1.2 million sq ft. 
Of this 64% will be held freehold and 36% leasehold. By valuation 85% of the total 
property portfolio is freehold. We prefer to acquire freeholds if possible, and where 

10

Lok’n’Store Group Plc Annual Report & Accounts 2011opportunities arise we will seek to acquire the freehold of our leasehold stores. However 
as discussed above we are happy to take leases on appropriate terms and benefit from 
the advantages of a lower entry cost, with further options to create value later in the 
store’s development.

Given the current property market we are carefully monitoring land prices. Transactions are 
few and far between and prices may come down further. We will adapt our acquisition 
strategy when the market stabilises, although we still believe that acquiring land, and 
building and opening new stores can add to shareholder value.

Property Assets and Net Asset Value
Lok’nStore’s freehold and operating leasehold properties have been independently 
valued by C&W at £68.0 million as of 31 July 2011 (July 2010: £70.2 million) compared 
to a historic cost value of £32.5 million (2010: £33.9 million). This is referred to further in 
the Financial Review and is detailed in note 11 of the notes to the financial statements. 
Adding our stores under development at cost, our total property valuation of £79.5 million 
(historic cost value £44.8 million) (2010: £81.0 million; historic cost value £45.2 million) 
translates into an adjusted net asset value of £2.29 per share (2010: £2.24 per share), 
an increase of 2.4% compared to last year. The value of all properties valued showed 
a decrease of 3.1%. 

ADJusteD net Asset  
vAlue up

2.4%

Andrew Jacobs
Chief Executive Officer 
4 November 2011

Change in Valuation Metrics

weighted exit yield in 10th year

Discounted rate on future cash flow

Average occupancy achieved at stabilisation

purchasers costs

purchasers and sellers costs on assumed exit (10th year)

central management cost

Breakdown of property values

Freehold
leasehold

subtotal
sites in development at cost

Total

2011
%

8.51

12.2

70.2

5.8

7.8

6

2010
%

8.44

12.2

72.1

5.75

7.75

6

no. of
stores

July 2011
valuations

no. of
stores

July 2010
valuations

11
7

18
4

22

55,670
12,310

67,980
11,532

79,512

12
7

19
3

59,390
10,800

70,190
10,795

22 

80,985

11

Annual Report & Accounts 2011 Lok’n’Store Group PlcRAY DAvies
FinAnce DiRectoR

FinAnciAl Review

Financial Review 
Trading
Total revenue for the year was £10.85 million (2010: £10.42 million), an increase of 4.1%. 
Group EBITDA was £3.28 million, up 11.8% over the previous year (2010: £2.93 million). 
Operating profit for the year was £1.57 million, up 70.2% compared with £0.92 million in 
2010 and pre-tax profit for the year was £938,280 up 118% (2010: £430,524). 

There is no current corporation tax liability to pay due to the availability of tax losses. Tax 
losses available to carry forward for offset against future profits amount to £2.63 million. 

Basic earnings per share were 3.57 pence (2010: 0.88 pence per share). Diluted earnings 
per share were 3.54 pence (2010: 0.88 pence per share).

Operating Costs
Operating costs (excluding cost of sales of retail products) amounted to £7.34 million for 
the year including the post-acquisition expenses of Saracen Datastore acquired on 30 
June 2011. Excluding Saracen costs, operating costs (excluding cost of sales of retail 
products) amounted to £7.17 million for the year (2010: £7.26 million) a decrease of 1.3%. 
Property costs are the least variable cost and accounted for 47.3% of these costs (2010: 
47.8%). Staff costs accounted for 38.6% (2010: 37.2%) and overheads for 14.1% (2010: 
15.0%) of the total. This is the third consecutive year in which costs have been reduced.

Increase/
(decrease) in 
costs %

2011 
£

Increase/
(decrease) in 
costs %

2011
£ 
Excluding 
Saracen costs

2010 
£

1.0
6.8
(6.8)

3,434,558
2,885,424
1,017,030

(2.2)
2.4
(7.7)

3,392,281
2,766,792
1,007,128

3,467,011
2,702,965
1,090,818

1.0

7,337,012

(1.3)

7,166,201

7,260,794

Property costs
Staff costs
Overheads

Total administration 

expenses

Cash Flow, Interest and Financing
At 31 July 2011, the Group had cash balances of £3.78 million (2010: £5.36 million) after 
spending £3.7 million of cash on the purchase of Saracen Datastore Limited. Net debt 
increased from £22.7 million to £24.4 million so the majority of the cost of Saracen was 
met from operating cash flow.

There was £28.1 million of gross borrowings (2010: £28.1 million) representing gearing 
of 62.8% on net debt of £24.4 million (2010: 58.1%). After adjusting for the uplift in value  
of leaseholds which are stated at depreciated historic cost in the statement of financial 
position, gearing is 52.1% (2010: 50.3%). After adjusting for the deferred tax liability 
carried at year-end of £11.0 million gearing drops to 42.5% (2010: 40.6%).

Cash inflow from operating activities before interest and capital expenditure was £3.6 
million (2010: £3.47 million). As well as using cash generated from operations to fund 
some capital expenditure, the Group has a five year revolving credit facility. This provides 
sufficient liquidity for the Group’s current needs. Undrawn committed facilities at the 
year-end amounted to £11.9 million (2010: £11.9 million).

12

Lok’n’Store Group Plc Annual Report & Accounts 2011The Group has agreed a new five year £40 million revolving credit facility with Lloyds TSB 
plc. The revolving credit facility is for a five-year term is effective from 20 October 2011 
and expires on 19 October 2016. The facility will be used to repay the existing RBS facility 
and provide working capital for the development of the business over the medium term. 
The Group is not obliged to make any repayments prior to expiration. The loans bear 
interest at the London Inter-Bank Offer Rate (LIBOR) plus 2.35%–2.65% margin based on 
a loan to value covenant test (2.35% at Lok’nStore’s current LTV level). The interest cover 
and loan to value covenants are broadly in line with the previous facility.

FunDs FRom opeRAtions 
(‘FFo’)

£3m

Prevailing economic conditions have caused LIBOR rates to remain at very low levels. 
Lok’nStore has managed its debt aggressively and the average interest rate paid since 
July 2010 was 1.84% compared to 1.81% for the year to 31 July 2010. Interest on bank 
borrowings for the year increased slightly to £522,513 from £508,687 in 2010. The net 
interest charge, defined as total finance costs less total finance income, increased from 
£489,708 to £498,450.

From 1 August 2009 under IAS 23 (‘Borrowing Costs’) we are required to capitalise 
interest against our development pipeline in accordance with changes to International 
Financial Reporting Standards. The Group’s date of adoption was 1 August 2009, (the 
first annual year commencing after the IAS 23 effective date of 1 January 2009). All of 
the Group’s current qualifying assets predate the date of adoption and accordingly under 
the transitional adoption arrangements no borrowing costs have been capitalised against 
them in the year. A component of the interest cost incurred by the Group arises from 
the £11.5 million of development sites that the Group is currently carrying. The interest 
against this cost has not been capitalised but if it was the Group’s adjusted profit would 
have been approximately £212,330 higher for the year on the assumption that the 
£11.5 million is fully funded by borrowings. 

By excluding the interest costs of carrying the development sites from the total net 
interest charge of £498,450 this means that the interest on the operating portfolio is 
£286,120 for the year. Funds from operations (‘FFO’) represented by EBITDA minus 
interest on the operating portfolio is therefore £3 million equating to 12.0 pence per 
share, up 13% on last year (2010: 10.6 pence per share).

While the Group has grown its business through a combination of new site acquisition, 
existing store improvements and relocations, it has placed any further site acquisition  
and development on hold while the current economic conditions persist. Consequently, 
capital expenditure (‘capex’) during the year totalled only £0.7 million (excluding the 
acquisition of Saracen Datastore Limited), including limited capex at existing stores, roof 
renovation with solar power at the Poole store and planning and other professional costs 
incurred in maximising the potential of the existing planning permissions. The Company 
has no further capital commitments beyond minor works to existing properties. We will 
consider conditions in the wider economy and the UK self-storage market in particular 
before acquiring new sites or committing to any new developments.

13

Annual Report & Accounts 2011 Lok’n’Store Group PlcFinAnciAl Review

continueD

Statement of Financial Position
Net assets at the year-end were £38.8 million (2010: £39.1 million). The movement was 
mainly as a result of the profits earned during the year offset by a decrease in property values. 
Freehold property values at 31 July 2011 were £55.7 million compared to £59.4 million at 
31 July 2010. 

Market Valuation of Freehold and Operating Leasehold Land and Buildings 
Our 11 freehold properties are held in the statement of financial position at fair value, and have 
been valued externally by Cushman and Wakefield (‘C&W’). Refer to note 11(b) – property, 
plant and equipment and also to the accounting policies for details of the fair value of trading 
properties. The leasehold stores are held as ‘operating leases’ and the valuations of these are 
not taken onto the statement of financial position. However seven of these have also been 
externally valued and these external valuations have been used to calculate the adjusted net 
asset value position of the Group.

On 31 July 2011, professional valuations were prepared by external valuers Cushman & 
Wakefield (C&W) in respect of 11 freehold and seven operating leasehold properties. The 
valuation was prepared in accordance with RICS Appraisal and Valuation Standards Global 
and the UK 7th Edition. The valuation has been provided for accounts purposes and, as 
such, is a Regulated Purpose Valuation as defined in the Red Book. The external valuation 
methodology provides for a purchaser acquiring a centre incurring purchase costs of 5.80% 
initially and sale plus purchaser’s costs totalling 7.80% are assumed on the notional sales in 
the 10th year in relation to the freehold stores. In practice we believe that it is unlikely that 
the bulk of Lok’nStore’s properties would be acquired other than in a corporate structure, in 
which case transaction costs would likely be lower (see note 11(b) in the notes to the financial 
statements for a more detailed description of the valuation methodology).

The valuation report indicates a total for properties valued of £68.0 million (NBV £32.5 
million) (2010: £70.2 million: NBV £33.9 million). In relation to the existing store at Reading 
there is a prospect of redevelopment for residential use although it has been valued as a 
trading store. The valuations do not account for any further investment in existing stores 
since 31 July 2011. The development sites at Reading, Maidenhead, Portsmouth North 
Harbour and Southampton have not been valued and their asset value (stated at cost) of 
£11.5 million combined with the C&W valuation provides an aggregate property value of 
£79.5 million (2010: £81.0 million).

14

Lok’n’Store Group Plc Annual Report & Accounts 2011During the year we extended the leases on one of our existing stores while reducing the rent. The property comprises four leases on FRI terms 
and was to expire on 24 March 2015. A reversionary lease was negotiated and granted in December 2010 extending the lease term by 10 years 
to 24 March 2025. The reversionary lease also includes an option to renew the lease for a further 10 years to 24 March 2035 providing all four 
units are renewed. This option is personal to Lok’nStore and any successor provided the successor is a major self-storage operator. This 
leasehold store has therefore been valued including this special assumption and on the basis of a lease term extending to 24 March 2035.

A deferred tax liability arises on the revaluation of the properties and on the rolled over gain arising from the disposal of the Kingston and Woking 
sites. In due course the site of the existing Reading store is likely to be sold with the benefit of its permission for residential development and the 
proceeds will be reinvested in our new store pipeline. It is not the intention of the Directors to make any other significant disposals of operational 
self-storage centres. At present it is not envisaged that any tax will become payable in the foreseeable future due to the trading losses brought 
forward and the availability of rollover relief.

The Board will continue to commission independent valuations on its trading stores annually to coincide with its year-end reporting.

Both historically and currently we have valued our freehold and our leasehold property assets. Under IFRS, the valuations of our freehold 
property assets are now formally included in the Statement of Financial Position at their fair value, but the IFRS rules do not permit the inclusion 
of any valuation in respect of our leasehold stores to the extent that they are classified as operating leases. The value of our operating leases 
in the valuation totals £12.3 million (2010: £10.8 million). Instead we have reported by way of a note the underlying value of these leasehold 
stores in future revaluations and adjusted our Net Asset Value (‘NAV’) calculation accordingly to include their value. This will ensure comparable 
NAV calculations.

Analysis of Total Property Value

Freehold valued by C&W
Leasehold valued by C&W

Subtotal
Sites in development at cost

Total

No. of
stores

31 July 2011
Valuation
£

No. of
stores

31 July 2010
Valuation
£

113 55,670,000
 7
12,310,000

18
 4

67,980,000 
11,531,582

122  59,390,000 
10,800,000 
 7

19
 3

70,190,000 
10,794,944

 221 79,511,582

221 80,984,944

1  Three Leasehold stores were not valued (2010: three) as their remaining unexpired terms were insufficient to yield a value under the Cushman & Wakefield valuation methodology. 
2  
3 

Includes both the current Reading store with residential planning permission and the Reading site with planning permission for a new store.
Includes the current Reading store at its trading store valuation. The Reading site with planning permission for a new store is stated at cost and is included in sites in 
development at cost.

15

Annual Report & Accounts 2011 Lok’n’Store Group PlcFinAnciAl Review

continueD

Adjusted Net Asset Value per Share
Net assets per share are net assets adjusted for the valuation of the freehold and operating leasehold stores divided by the number of shares at 
the year end. The shares currently held in the Group’s employee benefits trust (own shares held) and in treasury are excluded from the number 
of shares.

Analysis of net asset value (‘NAV’)

Total non-current assets
Adjustment to include leasehold stores at valuation
Add: C&W leasehold valuation1
Deduct: leasehold properties and their fixtures and fittings at NBV

Add: current assets
Less: current liabilities
Less: non-current liabilities (excluding deferred tax provision)

Adjusted net assets before deferred tax provision
Deferred tax
Deferred tax arising on revaluation of leasehold properties2

Adjusted net assets

Shares in issue

Opening shares

Shares issued for the exercise of options

Closing shares in issue
Shares held in treasury
Shares held in EBT

Closing shares for NAV purposes

Adjusted net asset value per share after deferred tax provision

Adjusted net asset value per share before deferred tax provision

31 July 2011
£

31 July 2010
£

76,537,369

75,040,880

12,310,000
 (4,338,607)

10,800,000
(4,765,871)

84,508,762

81,075,009

 5,709,940
(32,839,442)
 (26,342)

 6,624,872
 (3,674,438)
(28,036,885)

(27,155,844)

(25,086,451)

57,352,918  55,988,558
(10,846,123)
(10,555,101)
 (1,629,215)
 (1,992,848)

 44,804,969

43,513,220

Number

Number

 26,758,865

26,758,865

–

 –

 26,758,865
 (1,142,000)
 (623,212)

26,758,865
(1,142,000)
 (623,212)

 24,993,653

24,993,653

 £1.79 

 £2.29 

 £1.74 

 £2.24 

1  The seven leaseholds valued by Cushman & Wakefield are all within the terms of the Landlord and Tenant Act (1954) giving a degree of security of tenure. The average length 

of the leases on the leasehold stores valued was 15 years and two months at the date of the 2011 valuation (2010 valuation: 13 years and two months).

2  A deferred tax adjustment in respect of the uplift in the value of the leasehold properties has been included. 

Although this is a memorandum adjustment as leasehold properties are included in the Group’s financial statements at cost and not at valuation, this deferred tax adjustment 
is included in the adjusted Net asset value calculation in order to maintain a consistency of treatment between freehold and leasehold properties.

16

Lok’n’Store Group Plc Annual Report & Accounts 2011 
Summary
Lok’nStore has a flexible business model with relatively low credit risk, and tightly controlled operating costs which generates increasing cash 
from a strong asset base.

Ray Davies
Finance Director
4 November 2011

17

Annual Report & Accounts 2011 Lok’n’Store Group PlcBoARD oF DiRectoRs 
AnD ADviseRs

1

3

5

7

18

2

4

6

8

Lok’n’Store Group Plc Annual Report & Accounts 2011Executive Directors
1.  Andrew Jacobs (52)
Chief Executive Officer
Andrew established Lok’nStore in February 
1995 after eight years’ experience as a 
stockbroker at Nomura International in 
London. He has a MPhil in Economics 
from Cambridge University and a BSc in 
Economics from the London School of 
Economics. Andrew is President and 
Deputy Chairman of Trucost plc, an 
environmental data company.

Andrew is responsible for strategy, 
corporate finance and property.

2.  Simon Thomas (51) 
Chairman
Simon has been a Director of Lok’nStore 
since 1997 after a successful career 
in the publishing and finance sectors. 
He co-founded the emerging markets 
investment trust business at LCF Edmond 
de Rothschild. He has also worked at Swiss 
Bank Corporation, Nomura International 
and Reed International. Simon is a 
Non-Executive Director of Trucost plc, 
an environmental data company.

Simon is responsible for the composition 
and performance of the Board. 

3.  Ray Davies (54) 
Finance Director
Ray, a chartered accountant, has held a 
number of senior finance positions in the 
construction, and health and fitness sectors.

In 1992, he was appointed Group Finance 
Director and Company Secretary of Dragons 
Health Clubs plc during a period of rapid and 
sustained growth. Following its acquisition by 
Crown Sports plc in 2000, he was appointed 
Finance Director of Crown Sports Clubs 
Division and Company Secretary of Crown 
Sports plc, a company listed on the London 
Stock Exchange. From 1984 to 1992 Ray 
was Group Finance Director and Company 
Secretary of Mark Scott Construction Group. 

Ray is responsible for finance, administration 
and risk management.

4.  Colin Jacobs (47) 
Director
Prior to joining Lok’nStore Colin worked 
for the Courts Group of Companies in sales 
and marketing functions. Colin is responsible 
for identifying and negotiating new sites for 
Lok’nStore, and for business development.

Non-Executive Directors
5.  Edward Luker (62)
Senior Non-Executive Director
Edward is a well-known figure in the UK 
property industry, having worked for CB 
Richard Ellis for 34 years, where he has 
been a Director and Partner for over 
20 years. In 1997/8 Edward was Chairman 
of the Investment Property Forum, the 
industry body, and has acted for a number 
of pensions in the creation of property 
investment funds. Edward is a Fellow of the 
Royal Institute of Chartered Surveyors and 
is currently the discretionary portfolio 
manager of one of the UK’s largest public 
sector pension funds investing in property.

Chief Executive Officer
Finance Director

Directors and Advisers
Directors
SG Thomas  Chairman
A Jacobs 
RA Davies 
CM Jacobs  Director
E Luker 
RJ Holmes  Non-Executive Director
Non-Executive Director
CP Peal 
Non-Executive Director
I Wright 

Senior Non-Executive Director

Secretary and Registered Office
Secretarial Solutions Limited
c/o Maclay Murray Spens LLP
One London Wall
London EC2Y 5AB

Edward sits on the Remuneration Committee 
and heads the Audit Committee.

Registered in England and Wales 
No. 4007169

6.  Richard Holmes (51)
Non-Executive Director
Richard is currently Marketing Director 
of Specsavers.

Nominated Adviser and Broker
Matrix Corporate Capital LLP
1 Vine Street
London W1J 0AH

Previously, Richard held a number of senior 
positions within the Boots organisation, 
including Director of Offer Development at 
Boots e-commerce business, Marketing 
Director of Boots the Chemist and Director 
of Health & Beauty. Richard was also Head 
of Strategy Development for Unilever’s 
worldwide dental business and holds an 
MSc in Economics from Warwick University 
and a BSc in Economics from the London 
School of Economics. 

Richard heads the Remuneration Committee. 

7.  Charles Peal (56)
Non-Executive Director 
Charles started his career in 1977 at 
3i Group, the leading UK quoted Venture 
Capital Company. He was the Chief 
Executive of Legal and General Ventures 
from 1988 to 2000 and was a Director of 
various quoted private equity investment 
trusts and management buyouts. He is 
currently a Director of Warnborough 
Asset Management, an independent fund 
management business and Chairman of 
BLME Sharia’a Umbrella Fund SICAV-SIF.

Charles sits on the Audit Committee.

8. Ian Wright (35)
Non-Executive Director
Ian is an investment manager and Head of 
Real Estate equities at Laxey Partners (UK) 
Ltd where he has worked since 2004. He 
also sits on the board of a number of other 
UK and European property companies, 
including Spazio Investment NV. Ian has an 
MA in Mathematics from Oxford University 
and is a qualified Chartered Accountant. 

Panmure Gordon (UK) Limited (Appointed 
November 2011)
Moorgate Hall
155, Moorgate
London EC2M 6XB

Auditor
Baker Tilly UK Audit LLP
Chartered Accountants
25, Farringdon Street 
London EC4A 4AB 

Solicitors
Maclay Murray Spens LLP
One London Wall
London EC2Y 5AB

Registrars
Capita Registrars
Capita Group plc
The Registry
34 Beckenham Road
Beckenham
Kent BR3 4TU

Bankers
The Royal Bank of Scotland plc
Thames Valley Corporate Business Centre 
Abbey Gardens, 4 Abbey Street 
Reading
Berkshire RG1 3BA

Lloyds TSB plc
Lloyds Bank Corporate Markets
3rd Floor, 2 City Place 
Beehive Ring Road 
Gatwick 
West Sussex RH6 0PA

19

Annual Report & Accounts 2011 Lok’n’Store Group PlcDirectors’ report

The Directors submit their report and the audited financial 
statements of the Company and of the Group for the year ended 
31 July 2011.

Principal Activity
The principal activity of the Group during the year was that of 
providing self-storage and related services.

Review of the Business and Future Developments
A detailed account of the Group’s progress during the year and 
its future prospects are set out in the Chairman’s Review on 
pages 2 and 3.

A detailed Operating Review, Property Review and a Financial 
Review have been prepared and are set out on pages 4 to 8, 
9 to 11 and 12 to 17 respectively. 

The key performance indicators are included within the Highlights 
on page 1 and the Financial Review on pages 12 to 17.

Financial Instruments
The financial risk management objectives and policies of the 
Group, along with details of exposure to liquidity and cash flow 
risk are set out below and in note 16 to the financial statements.

Principal Business and Operating Risks
Finance
Lok’nStore finances its current needs through a combination of 
strong operational cash flows and debt.

All cash deposits during the year were placed with The Royal 
Bank of Scotland plc on treasury deposit utilising either one-day 
or two-day money funds. The Group’s cash position is reviewed 
daily and cash is transferred daily between these accounts and 
the Group’s operational current accounts as required. 

The Group has successfully renewed a £40 million bank 
facility after the reporting date to finance committed and future 
development programme, secured against the property portfolio 
with debt serviced by our operational cash earnings. The previous 
bank facility which was in place at 31 July 2011 was due to expire 
in February 2012 and is therefore presented as a current liability in 
these financial statements. The level of bank debt in the business 
is monitored to ensure that the ratio of net debt to freehold property 
assets is not greater than 75% and interest cover not less than 1.25 
times based on Group net operating EBITDA, which were our 
principal banking covenants during the year. At the year-end the 
Group was comfortably within these covenants. 

The main risks arising from the Group’s financial instruments 
are interest rate risk and liquidity risk. The policies for managing 
these risks are regularly reviewed and agreed by the Board. 
No trading in financial instruments has been undertaken. Further 
information on our treasury arrangements is set out in note 16.

Risk Management
Risk management is a fundamental part of how we have 
controlled the development of Lok’nStore since its formation. We 
maintain a risk register which identifies and categorises our risks 
and provides an assessment of risk based on a combination of 
‘likelihood’ and ‘consequences and impact’ on the business. 

20

This is reviewed regularly by management and the Board and 
underpins our structured approach to identifying, assessing 
and controlling risks that emerge during the course of operating 
the business. Its purpose is to support better decision-making 
through understanding the risks inherent in both the day-to-day 
operations and the strategic direction of the Group and their 
likely impact. This is a continuing and evolving process as we 
continually review and monitor the underlying risk elements 
relevant to the business.

Market Risk
Self-storage is a developing market with further opportunities 
for significant growth. Awareness of self-storage and how it can 
be used by customers is well understood in the United States, 
but historically has been relatively low throughout the UK. Survey 
and anecdotal evidence suggest this awareness is rising quickly 
in the UK now. The rate of growth in branded self-storage 
operations in good trading locations continues to be limited 
by the challenge of acquiring sites at appropriate prices and 
obtaining planning permission.

Lok’nStore invests in prime locations where its site criteria are met 
and which will enable it to develop high quality stores which are 
prominent with high visibility and strong branding. We believe this 
will place us in a strong trading position and may discourage 
competitors from entering that local market. However it is possible 
that Lok’nStore may be unable to execute this strategy which will 
inhibit its growth. Further it is possible that an increasing number 
of competitors in the industry may negatively impact Lok’nStore’s 
existing operations.

We have a large customer base spread across 221 stores including 
those customers who have used Lok’nStore regularly over the 
years. Many of these periodically return as their circumstances and 
their storage needs change. Our customers are a broad mix of 
both domestic and business, generating around 64%:36% 
respectively of our revenue (2010: 63%:37%). 

1  One store is managed by Lok’nStore under a Management Services Agreement 

for another owner.

Property Risk
The acquisition of new sites for development into self-storage 
centres is a key strategic objective of the business. We will 
continue to face significant competition for site locations from 
other uses such as hotels, car showrooms and offices as well as 
from the other self-storage operators.

The planning process remains challenging. Lok’nStore may take 
on the risk of getting planning permission when acquiring sites 
in the face of competitive bids. In these cases we undertake the 
planning, environmental and other property due diligence under 
tight timescales. 

Lok’nStore’s management has gained significant experience 
in operating in this property environment, acquiring sites on 
main roads in prominent locations and obtaining appropriate 
planning permissions.

We manage the construction of our properties carefully, ensuring 
that the build-out of each site is handled through a design and 
build contract with established contractors. We employ our 

Lok’n’Store Group Plc Annual Report & Accounts 2011 
 
external team of professionals to monitor the progress of each 
development. The fit-out of mezzanine floors and steel units is 
generally project managed in-house using an established external 
professional team of sub-contractors who move from site to site 
and understand Lok’nStore’s specification.

Credit Risk
Lok’nStore’s business model is strong with customers paying 
four weekly in advance in addition to an initial four weeks rental 
deposit. We retain a legal lien over customers’ goods which can 
then be sold to cover any unpaid bills. Credit control remains 
tight with only £37,793 of bad debts written off during the year 
representing around 0.35% of revenue (2010: 0.13%). There 
was £4,091 of additional costs associated with recovery (2010: 
£4,669). Given the tight credit conditions in the wider economy 
our own credit control indicators are resilient showing no signs 
of weakening during the year with the number of late letters 
declining and bad debts remaining at very low levels.

Tax Risk
We regularly monitor proposed and actual changes in legislation 
in the tax regime affecting principally corporation tax, capital 
gains tax, VAT and Stamp Duty Land Tax (‘SDLT’). We work with 
our professional advisors and through trade bodies to understand 
and, if possible, mitigate or benefit from their effects.

Corporate Social Responsibility and Employee Risk
The Corporate Social Responsibility and Employee Risk within the 
business are discussed within the Operating Review on page 6.

Reputational Risk
Lok’nStore’s business reputation is very important to the Group. 
Our management and staff work hard to protect and develop it. 
We always try to communicate clearly with our customers, 
suppliers, local authorities and communities, employees and 
shareholders and to listen and take account of their views. The 
Lok’nStore websites (www.loknstore.co.uk www.loknstore.com 
and www.saracendatastore.co.uk) are important avenues of 
communication and a source of information for employees, 
customers and investors. Employee communication is 
augmented by regular staff newsletters.

Dividend 
In respect of the current year, the Directors propose that a final 
dividend of 2.67 pence per share will be paid to the shareholders on 
16 December 2011 to shareholders on the register on 18 November 
2011. The total estimated dividend to be paid is £667,331 based on 
the number of shares currently in issue as adjusted for shares held 
in the Employee Benefits Trust and for shares held on treasury. 
This dividend is subject to approval by shareholders at the Annual 
General Meeting and has not been included as a liability in these 
financial statements.

Events after the Reporting Date
Events after the reporting date are fully described in note 30. 

Directors
The following Directors held office during the year and 
subsequently:

SG Thomas 
A Jacobs  
RA Davies  
CM Jacobs 

E Luker
RJ Holmes
CP Peal
I Wright1

1 

I Wright was appointed to the Board on 5 May 2011.

Details of the interests of the Directors in the shares of the 
Company are set out below and details of their remuneration 
are disclosed in note 6 of the financial statements.

Biographical details of the Directors are set out on page 19.

Reappointment of Directors
In accordance with the Company’s Articles of Association, Simon 
Thomas and Andrew Jacobs retire by rotation and each being 
eligible; offer themselves for re-election at the next Annual General 
Meeting (AGM). Richard Holmes who has over nine years tenure as 
a non-executive is now required under the Companies Act 2006 to 
offer himself for re-election at every Annual General Meeting and 
accordingly offers himself for election at the next AGM. 

Ian Wright, a Board appointee during the year, offers himself for 
election at the next Annual General Meeting. 

Directors’ Interests in Shares
Directors’ interests in the shares of the Company, including family 
interests, were as follows:

SG Thomas
A Jacobs
RA Davies
CM Jacobs
RJ Holmes
E Luker
CP Peal
I Wright

Ordinary Shares of 1p each

31 July 2011

31 July 2010

2,147,500
5,314,000
40,000
–
 134,000
13,800
125,000
–

2,147,500
5,314,000
30,000
–
134,000
13,800
75,000
–

Andrew Jacobs is a beneficiary of “The Jacobs Family Directors 
Pension Scheme” that holds 310,350 Ordinary Shares and Simon 
Thomas is a beneficiary of a pension fund “The Thomas Family 
Directors Pension Scheme” that holds 190,075 Ordinary Shares. 
The figures set out in the table above do not include the Ordinary 
Shares held in these pension funds. Simon Thomas’ and Andrew 
Jacobs’ overall beneficial holdings remain unchanged.

The Aylestone Pension Fund has a holding of 20,000 (2010: 
20,000) Ordinary Shares representing less than 0.1% of the 
issued share capital. Colin Jacobs, a Director of Lok’nStore is 
interested in this transaction as one of the beneficiaries of the 
Aylestone Pension Fund.

Details of Directors’ share options are disclosed in notes 20, 21, 
23 and 24. 

21

Annual Report & Accounts 2011 Lok’n’Store Group PlcDirectors’ report

CONTINUED

Directors’ and Officers’ Liability Insurance
The Company has liability insurance covering the Directors and 
Officers of the Company and its subsidiaries.

Substantial Shareholdings 
The Directors have been notified or are aware that the following 
are interested in 3% or more of the issued Ordinary Share capital 
of the Company as at 27 October 2011:

Total shares 
in issue 
(excluding
treasury 
shares)

Current
rank

1
2
3

4

5

Number
of shares

7,437,959
5,314,000
2,147,500

1,483,571

1,245,934

Laxey Partners
Andrew Jacobs
Simon Thomas
Duart Capital 

Management 
LLC

Charles Stanley, 
Stockbrokers

% at
27/10/11 

29.04
20.74
8.38

5.79

4.86 

17,628,964

68.81

25,616,865

Policy on Payment of Suppliers
The Company does not follow any formal code or standard on 
payment practice. The Company’s policy, which is also applied 
by the Group, is to ensure that, in the absence of dispute, all 
suppliers are dealt with in accordance with standard payment 
practice, whereby all outstanding trade accounts are settled 
within the terms agreed with the supplier at the time of the 
supply or otherwise 30 days from invoice date.

At the year-end the credit taken from suppliers by the Group was 
67 days (2010: 65 days).

Market Valuation of Freehold Land and Buildings
The changes in property, plant and equipment during the year 
and details of property valuations at 31 July 2011 are shown in 
note 11 to the Financial Statements. Further commentary on the 
property portfolio is contained in the Property Review and in the 
Financial Review. 

22

Environment 
Environmental Policy
Our Environmental Policy is to manage our waste, control our 
polluting emissions and to encourage our suppliers to minimise 
their impact on the environment.

Environmental Management and Performance
Lok’nStore has been measuring its environmental impacts 
for the last seven consecutive years. Monitoring focuses on 
environmental key performance indicators (KPIs), namely 
greenhouse gas emissions (GHG), water use and waste.

Due to the extended cold period this winter, the Group saw an 
increase in gas consumption, which also translated into our direct 
carbon footprint. However, as a result of a significant reduction of 
fuel use in our car fleet, our operations carbon footprint decreased 
slightly – from 144 CO2e tonnes to 142 CO2e tonnes. The main 
driver of the reduction in vehicle fuel use by our car fleet was the 
introduction of locally based training and management programmes.

This year all of the Group’s electricity was supplied by Green 
Energy plc which acquired 36% of its supply from renewable 
sources and the remaining 64% from combined heat and 
power (CHP) accredited generators. Due to the change in Green 
Energy’s fuel mix since last year, the Group’s emissions from 
electricity use has risen by 14%, even though we have reduced 
our electricity consumption from 2,459 MWh in 2010 to 2,366 
MWh in 2011, which is a reduction of 4%.

Figure 1 shows absolute and normalised GHG emissions from 
electricity consumption over the last seven years. 

Figure 1: GHG emissions from electricity consumption

1200

1000

s
e
n
n
o
t

e
2
O
C

800

600

400

200

0

140

120

100

80

60

40

20

0

r
e
v
o
n
r
u
T
m
1
£

r
e
p
t
e
2
O
C

2005

2006

2007

2008

2009

2010

2011

Absolute GHG emissions
GHG Emissions Intensity, CO2e tonnes per million Turnover

In line with the Company’s waste management strategy, 
we continue to monitor waste generation and recycling levels. 

This year Lok’nStore continued to find opportunities to reduce the 
quantity of waste produced. As a result, the Group’s total waste 
sent to landfill and recycled fell from 599 tonnes to 475 tonnes, a 
reduction in the total waste generated of 21%. The proportion of 
waste recycled has risen to 49% (2010: 40%).

We also monitor hazardous (sanitary) waste, but the amount 
is negligible.

Lok’n’Store Group Plc Annual Report & Accounts 2011 
 
 
 
 
 
Figure 2: Landfill waste

Figure 3: Water use

1000

800

s
e
n
n
o
t

600

400

200

0

2005

2006

2007

2008

2009

2010

2011

Absolute waste sent for disposal
Waste Intensity, tonnes per million Turnover

120

100

80

60

40

20

0

r
e
v
o
n
r
u
T
m
1
£

r
e
p
s
e
n
n
o
t

r
e
t
e
m
c
b
u
c

i

6000

4500

3000

1500

0

2005

2006

2007

2008

2009

2010

2011

Absolute water use
Water Intensity, cubic meter per million Turnover

700

600

500

400

300

200

100

0

r
e
v
o
n
r
u
T

f

o
m
1
£

r
e
p
³

m

In 2011 we consumed 2,661 m3 of water, which is 259 m3 
less than in the previous year, which amounts to a 9% decrease. 
This reduction has been realised as a result of routine performance 
monitoring and rectification works where required. The Group 
will continue to look for opportunities to reduce water losses 
and wastage.

Direct Impacts (Operational)

Greenhouse Gases

Definition

Data Source and Calculation Methods

Gas

Emissions from utility boilers

Vehicle Fuel

Petrol and diesel used by staff

Yearly consumption in kWh 
collected from fuel bills, 
converted according to 
Defra Guidelines

Expense claims & MOT recorded 
mileage, converted according to 
Defra Guidelines

Total CO2
Total Greenhouse 
Gases

Includes Carbon Dioxide (CO2), 
Methane (CH4) and Nitrous 
Oxide (N2O)

Calculated according to 
Defra Guidelines

Waste

Landfill

Recycled

Definition

Data Source and Calculation Methods

General office waste, which 
includes a mixture of paper, 
card, wood, plastics and metals.

General office waste recycled, 
primarily cardboard, and 
fluorescent lights.

Volume of waste generated per 
annum, calculated by recording 
the number of bins & skips 
removed, converted to tonnes 
according to Defra Guidelines.

Volume of waste recycled per 
annum, calculated by recording the 
number of bins & skips removed 
for recycling, converted to tonnes 
according to Defra Guidelines.

Quantity

Absolute tonnes CO2e

2010

55

89

144

144

2011

63

79

142

142

Normalised1 tonnes CO2e  
per £m turnover

2010

2011

5

9

14

14

6

7

13

13

Quantity

Absolute tonnes

2010

360

2011

242

Normalised1 tonnes 
per £m turnover

2010

35

2011

23

239

233

23

22

23

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
 
 
 
 
 
 
 
 
Directors’ report

CONTINUED

Indirect Impacts (Supply Chain)

Greenhouse Gases

Definition

Data Source and Calculation Methods

Energy Use

Directly purchased electricity, 
which generates Greenhouse 
Gases including CO2 emissions

Yearly consumption of directly 
purchased electricity in kWh 
collected, converted according 
to Defra Guidelines

Water

Definition

Data Source and Calculation Methods

Supplied water

Consumption of piped water. 
No water directly abstracted 
by the Group.

Yearly consumption of 
purchased water

Indirect Impacts – Downstream

Greenhouse Gases

Definition

Data Source and Calculation Methods

Vehicle Fuel

Petrol and diesel used by 
customers in van hire fleet

Recorded mileage, converted 
according to Defra Guidelines

Total Greenhouse 
Gases

Includes Carbon Dioxide (CO2), 
Methane (CH4) and Nitrous 
Oxide (N2O)

Calculated according to 
Defra Guidelines

Quantity

Absolute tonnes CO2e

2010

252

2011

288

Normalised1 tonnes CO2e 
per £m turnover

2010

24

2011

27

Quantity

Absolute m3

2010

2,920

2011

2,661

Normalised1 m3  
per £m turnover

2010

280

2011

249

Quantity

Absolute tonnes CO2e

2010

67

67

2011

55

55

Normalised1 tonnes CO2e  
per £m turnover

2010

2011

6

6

5

5

1  Normalised based on annual revenue for the respective years.
The above information is based on UK Government Environmental Key Performance Indicators: Reporting Guidelines for UK Business (2006). Figures are rounded up.

Health and Safety
The Board recognises the prime importance of maintaining high standards of health and safety and healthy working conditions for staff, 
customers, visitors, contractors and other people who may be affected by our business activities.

Lok’nStore has a Health and Safety Committee which meets to discuss issues relevant to Health and Safety within the Group under the 
overall supervision of Ray Davies, who carries Board responsibility for risk management. This meeting is chaired by the Facilities Manager, 
with the Committee comprising of three other staff members who each hold the position for one year.

The Health and Safety policy is reviewed by the Facilities Manager on an annual basis. It is also amended to include changes to Health 
and Safety Law as they occur. The Health and Safety policy clearly sets out the duties and responsibilities of the Chief Executive Officer, 
Managers and all staff within the Group.

Employee Benefit Trust 
The Employee Benefit Trust owns 623,212 shares (2010: 623,212), the costs of which are shown as a deduction from shareholders’ 
funds. The Company is holding in treasury a total of 1,142,000 of its own Ordinary Shares of 1 pence each with an aggregate nominal 
value of £11,420 for an aggregate cost of £2,092,902. At 31 July 2011 these treasury shares represent 4.27% of the Company’s issued 
share capital (2010: 4.27%). The total number of Ordinary Shares in issue is 26,758,865 (2010: 26,758,865). 

24

Lok’n’Store Group Plc Annual Report & Accounts 2011 
Share Buy-back Authority
At the Company’s AGM on 3 December 2010 shareholders 
approved renewal of the existing share buyback authority. 
This authority will be sought at the Company’s Annual General 
Meeting again this year. The authority is restricted to a maximum 
of 5,845,299 Ordinary Shares, which is equivalent to 21.8% of the 
Company’s issued share capital and is equal to the number of 
shares available for purchase under the previous authority. The 
buy-back authority will only be exercised in circumstances where 
the Directors regard such purchases to be in the best interests of 
shareholders as a whole. 

Further details of share capital are given in note 19. 

Statement of Disclosure of Information to the Auditor
The Directors who were in office at the date of approval of 
these financial statements have confirmed that, as far as they are 
aware, there is no relevant audit information of which the auditor 
is unaware. Each of the Directors has confirmed that they have 
taken all the steps that they ought to have taken as Directors in 
order to make themselves aware of any relevant audit information 
and to establish that it has been communicated to the auditor.

Annual General Meeting
The Company’s Annual General Meeting will be held on 
9 December 2011 at 11.00 am at the offices of Maclay Murray 
Spens LLP, One London Wall, London EC2Y 5AB. 

Auditor
A resolution to reappoint Baker Tilly UK Audit LLP, Chartered 
Accountants, as auditor will be put to the members at the Annual 
General Meeting.

A formal notice together with explanatory circular and Form of 
Proxy will be sent to shareholders.

On behalf of the Board

Simon G Thomas
Chairman
4 November 2011

25

Annual Report & Accounts 2011 Lok’n’Store Group Plccorporate Governance

Introduction 
The Combined Code is intended to promote the principles of 
openness, integrity and accountability. The Group and Board 
fully support these principles. However, in view of the size and 
nature of the Group, the Directors have taken into consideration the 
recommendations of the Guidance for Smaller Quoted Companies 
on the Code produced by the Quoted Companies Alliance and 
applied the principles that they consider relevant to the Group.

Shareholders’ Relations
The Board has always sought good relations with the Company’s 
shareholders. The Directors meet and discuss the performance 
of the Group with shareholders during the year. Queries raised by 
a shareholder, either verbally or in writing, are promptly answered 
by whoever is best placed on the Board to do so. All Directors 
are individually introduced to shareholders at the Annual 
General Meeting.

Narrative Statement
Directors
There is a Board of Directors, which is set up to control the Group 
and consists of four Executive and four Non-Executive Directors. 
The Board considers all of the Non-Executive Directors to be 
independent of the Group. SG Thomas is Chairman of the Board 
and the Board has a formal schedule of matters reserved for its 
consideration and decision. This schedule includes approval of 
financial strategy, major investments, review of performance, 
monitoring risk, ensuring adequate capital resources are available 
and reporting to shareholders. The Chairman is not independent, 
as he is a substantial shareholder of the Company and was 
formerly the Chief Executive. 

The full Board meets every three months to discuss a range of 
significant matters including strategic decisions, major acquisitions 
and Group performance. A procedure to enable Directors to take 
independent professional advice if required has been agreed by 
the Board and formally confirmed by all Directors. 

Each Board meeting receives the latest financial information 
available, which consists of detailed management accounts with 
the relevant comparisons to budget. A current trading appraisal 
is given by the Executive Directors.

Each member of the Board is subject to the re-election provisions of 
the Articles of Association, which requires them to offer themselves 
for re-election at least once every three years. In the event of a 
proposal to appoint a new Director, this is discussed at a full Board 
meeting with each member being given the opportunity to meet the 
individual concerned prior to any formal decision being taken. 

Directors’ Remuneration
The Remuneration Committee consists of RJ Holmes (Chairman of 
the Committee) and E Luker. The Committee meets and considers, 
within existing terms of reference, the remuneration policy and 
makes recommendations to the Board for each Executive Director. 
The Committee’s remuneration policy aims to design a package 
that will align the interests of Executive Directors and those of 
shareholders. The Executive Directors’ remuneration consists of 
a package of basic salary, bonuses and share options, which are 
linked to corporate achievements and these levels are determined 
by the Remuneration Committee. The details of each Director’s 
remuneration are set out in note 6 in the notes to the 
Financial Statements.

The Committee meets once a year and considers proposals from 
the Chairman and Chief Executive Officer.

Accountability and Audit
The Board believes that the Annual Report and Accounts play an 
important part in presenting all shareholders with an assessment 
of the Group’s position and prospects. The Chairman’s Review 
contains a detailed consideration of the Group’s position 
and prospects.

Internal Control
The Board is responsible for ensuring that the Group has in place 
a system of internal control. In this context, control is defined as 
those policies and processes established to ensure that business 
objectives are achieved cost effectively, assets and shareholder 
value are safeguarded, and laws, regulations and policies are 
complied with. Controls can provide reasonable but not absolute 
assurance that risks are identified and adequately managed to 
achieve business objectives and to minimise material errors, 
losses and fraud or breaches of laws and regulations.

The Group operates a strict system of internal financial control, 
which is designed to ensure that the possibility of misstatement 
or loss is kept to a minimum. There is a comprehensive system in 
place for financial reporting and the Board receives a number of 
reports to enable it to carry out these functions in the most efficient 
manner. These procedures include the preparation of management 
accounts, forecast variance analysis and other ad hoc reports. 
There are clearly defined authority limits throughout the Group.

The Group continues to develop the internal audit function 
utilising operational management to make unannounced store 
visits as part of a process supported by audit control checklists 
and other procedures. This undertaking has contributed to sales 
by promoting efficient store management, but also addresses 
risk and credit control, cash and store banking, and space and 
customer management. The internal audit checks are designed 
to ensure any fraud or mismanagement is quickly identified. 

The Group has a whistle blowing procedure within its staff 
handbook, which is issued to all staff. All employees may raise 
concerns about malpractice or improper or potentially illegal 
behaviour in confidence without concern of victimisation or 
disciplinary action.

Going Concern
The Directors can report that, based on the Group’s budgets 
and financial projections, they have satisfied themselves that 
the business is a going concern. The Board has a reasonable 
expectation that the Company and the Group have adequate 
resources and facilities to continue in operational existence for 
the foreseeable future based on cash balances of £3.8 million, 

26

Lok’n’Store Group Plc Annual Report & Accounts 2011undrawn committed facilities at 31 July 2011 of £11.9 million 
and cash generated from operations in the year to 31 July 2011 
of £3.6 million (2010: £3.47 million). The financial statements 
show net current liabilities due to the previous bank facility being 
presented as a current liability at 31 July 2011. This facility has 
been renewed following the reporting date, as described in 
Note 30. The financial statements are therefore prepared on 
a going concern basis.

Audit Committee
The Company has an established Audit Committee, to whom the 
external auditor, Baker Tilly UK Audit LLP, reports. The Committee 
consists of E Luker (Chairman of the Committee) and CP Peal. It is 
responsible for the relationship with the Group’s external auditor and 
the review of the Group’s financial reporting and internal controls. 

The Committee meets a minimum of twice a year, prior to the 
announcement of interim and annual results and would, should 
it be necessary, convene at other times.

The Audit Committee also undertakes a formal assessment 
of the auditor’s independence each year, which includes:
 ƒ a review of non-audit services provided to the Group and 

related fees;

 ƒ discussion with the auditor of a written report detailing all 
relationships with the Company and any other parties that 
could affect independence or the perception of independence;

 ƒ a review of the auditor’s own procedures for ensuring the 

independence of the audit firm and partners and staff involved 
in the audit, including the regular rotation of the audit partner 
every five years; and

 ƒ obtaining written confirmation from the auditor that, in their 

professional judgement, they are independent.

An analysis of the fees payable to the external audit firm in respect 
of both audit and non-audit services during the year is set out in 
note 5 to the financial statements.

The Company is satisfied that the external auditor remains 
independent in the discharge of their audit responsibilities.

The Board supports the highest standards in corporate governance, 
appropriate to its size, and continues to consider the Combined Code 
on Corporate Governance (June 2006) as well as the Company’s 
procedures to maintain proper control and accountability. In common 
with many small companies, a nomination committee has not been 
established and appointments to the Board are decided on by the 
Board as a whole. 

On behalf of the Board

Simon G Thomas
Chairman
4 November 2011

27

Annual Report & Accounts 2011 Lok’n’Store Group PlcDirectors’ responsibilities 

in the preparation of financial statements

The Directors are responsible for preparing the Directors’ Report 
and the financial statements in accordance with applicable law 
and regulations.

Company law requires the Directors to prepare Group and 
Company Financial Statements for each financial year. The 
Directors are required by the AIM Rules of the London Stock 
Exchange to prepare Group financial statements in accordance 
with International Financial Reporting Standards (‘IFRS’) as 
adopted by the European Union (‘EU’) and have elected under 
company law to prepare the Company financial statements in 
accordance with IFRS as adopted by the EU.

The financial statements are required by law and IFRS as adopted 
by the EU to present fairly the financial position of the Group and 
the Company and the financial performance of the Group. The 
Companies Act 2006 provides in relation to such financial 
statements that references in the relevant part of that Act to 
financial statements giving a true and fair view are references 
to their achieving a fair presentation.

Under company law the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and the Company and of 
the profit or loss of the Group for that period. 

In preparing the Group and Company financial statements, 
the Directors are required to:
a.  select suitable accounting policies and then apply them 

consistently;

b.  make judgements and accounting estimates that are 

reasonable and prudent;

c.  state whether they have been prepared in accordance 

with IFRSs as adopted by the EU; and

d.  prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the Group and the 
Company will continue in business.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Group’s and the 
Company’s transactions and disclose with reasonable accuracy at 
any time the financial position of the Group and the Company and 
enable them to ensure that the financial statements comply with the 
Companies Act 2006. They are also responsible for safeguarding 
the assets of the Group and the Company and hence for taking 
reasonable steps for the prevention and detection of fraud and 
other irregularities.

The Directors are also responsible for the maintenance and 
integrity of the corporate and financial information on the 
Lok’nStore Group plc websites.

Legislation in the United Kingdom governing the preparation and 
dissemination of financial statements may differ from legislation in 
other jurisdictions.

28

Lok’n’Store Group Plc Annual Report & Accounts 2011 
 
 
inDepenDent auDitor’s report to the 
members of lok’nstore Group plc

Matters on which we are Required to Report by Exception
We have nothing to report in respect of the following matters 
where the Companies Act 2006 requires us to report to you if, 
in our opinion:
 ƒ adequate accounting records have not been kept by the 

parent company, or returns adequate for our audit have not 
been received from branches not visited by us; or

 ƒ the parent company financial statements are not in agreement 

with the accounting records and returns; or

 ƒ certain disclosures of directors’ remuneration specified by law 

are not made; or

 ƒ we have not received all the information and explanations we 

require for our audit. 

Euan Banks (Senior Statutory Auditor)
For and on behalf of BAKER TILLY UK AUDIT LLP, Statutory Auditor 
Chartered Accountants
25 Farringdon Street
EC4A 4AB

4 November 2011

We have audited the group and parent company financial 
statements (“the financial statements”) on pages 32 to 68. 
The financial reporting framework that has been applied in their 
preparation is applicable law and International Financial Reporting 
Standards (IFRSs) as adopted by the European Union and, as 
regards the parent company financial statements, as applied in 
accordance with the provisions of the Companies Act 2006. 
This report is made solely to the company’s members, as a body, 
in accordance with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so that we might 
state to the company’s members those matters we are required 
to state to them in an auditor’s report and for no other purpose. 
To the fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the company and 
the company’s members as a body, for our audit work, for this 
report, or for the opinions we have formed.

Respective Responsibilities of Directors and Auditor
As more fully explained in the Directors’ Responsibilities Statement 
on page 28, the directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and 
fair view. Our responsibility is to audit and express an opinion on 
the financial statements in accordance with applicable law 
and International Standards on Auditing (UK and Ireland). Those 
standards require us to comply with the Auditing Practices Board’s 
(APB’s) Ethical Standards for Auditors.

Scope of the Audit of the Financial Statements
A description of the scope of an audit of financial statements is 
provided on the APB’s website at www.frc.org.uk/apb/scope/
private.cfm.

Opinion on the Financial Statements
In our opinion: 
 ƒ the financial statements give a true and fair view of the state 
of the group’s and the parent’s affairs as at 31 July 2011 and 
of the group’s profit for the year then ended;

 ƒ the group financial statements have been properly prepared in 
accordance with IFRSs as adopted by the European Union;
 ƒ the parent financial statements have been properly prepared in 
accordance with IFRSs as adopted by the European Union 
and as applied in accordance with the Companies Act 2006; 
and

 ƒ the financial statements have been prepared in accordance 

with the requirements of the Companies Act 2006.

Opinion on Other Matter Prescribed by the Companies 
Act 2006
In our opinion the information given in the Directors’ Report for 
the financial year for which the financial statements are prepared 
is consistent with the financial statements.

29

Annual Report & Accounts 2011 Lok’n’Store Group PlcconsoliDateD statement of 
comprehensive income 

for the year enDeD 31 July 2011

Revenue 
Cost of sales of retail products 
Property and premises costs
Staff costs 
General overheads 

EBITDA2 

Depreciation based on historic cost 
Additional depreciation based on revalued assets 

Loss on sale of motor vehicle 
Equity settled share-based payments 

Operating profit1 

Professional costs of acquisition of Saracen Datastore Limited 

Profit before interest 

Finance income 
Finance cost 

Profit before taxation 
Income tax expense 

Profit for the financial year 

Profit/(loss) attributable to:
Owners of the parent 
Non-controlling interest 

Other Comprehensive Income 

(Decrease)/increase in asset valuation 
Deferred tax relating to decrease/(increase) in asset valuation 

Other comprehensive income for the year net of tax 

Total comprehensive income for the year
Attributable to: 

Owners of the parent 
Non-controlling interest 

Earnings per share
Basic 
Diluted 

1  The presentation of these figures has been amended as fully explained in note 2(b).  
2  EBITDA and operating profit are defined in the accounting policies section of the notes to the financial statements.

30

Year ended
31 July 2011
£

Year ended
31 July 2010
£

Notes

1a
2a
2b1
2b1 
2b1 

10,845,926
(227,469)
(3,434,558)
(2,885,424)
(1,017,030)

10,420,440 
(225,049)
(3,467,011)
(2,702,965) 
(1,090,818) 

3,281,445

2,934,597

(1,354,088)
(261,780)

(1,574,470) 
(258,007) 

(1,615,868)
–
(99,639)

(1,832,477) 
(452)
(181,436) 

20

(1,715,507)

(2,014,365) 

1,565,938

920,232 

2c

(129,208)

–

1,436,730

920,232 

3
4

5
7

24,063
(522,513)

18,979 
(508,687) 

938,280
(51,977)

430,524 
(209,400) 

886,303

221,124 

26

892,514
(6,211)

221,124 
– 

886,303

221,124 

(2,494,416)
1,216,374

2,454,580 
(388,426)

(1,278,042)

2,066,154

(385,528)
(6,211)

2,287,278
– 

(391,739)

2,287,278 

9
9

3.57p
3.54p

0.88p 
0.88p 

Lok’n’Store Group Plc Annual Report & Accounts 2011 
 
 
 
 
 
 
 
 
consoliDateD statement of 
chanGes in equity 

for the year enDeD 31 July 2011

Share
capital
£

Share
premium
£

Other
reserves
£

Revaluation
reserve
£

Retained
earnings
£

Attributable
 to owners of
the parent
£

Non
 controlling
interest
£

1 August 2009

267,589

698,044

13,159,539

19,758,314

3,088,522

36,972,008

Profit for the year

Other comprehensive 
  income:
Increase in asset valuation
Deferred tax relating to
  increase in asset valuation

Total comprehensive income

Transactions with owners:
Dividend paid

Transfer additional dep’n 
  on revaluation net of 
  deferred tax
Equity settled share-based
  payments

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

221,124

221,124

2,454,580

(388,426)

2,066,154

–

–

–

2,454,580

(388,426)

2,066,154

2,066,154

221,124

2,287,278

(332,416)

(332,416)

–

–

–

–

(332,416)

(332,416)

–

(188,346)

188,346

–

181,436

–

–

181,436

31 July 2010

267,589

698,044

13,008,559

21,636,122

3,497,992

39,108,306

–

–

–

–

–

–

–

–

–

–

–

Total
equity
£

36,972,008

221,124

2,454,580

(388,426)

2,066,154

2,287,278

(332,416)

(332,416)

–

181,436

39,108,306

Profit/(loss) for the year

Other comprehensive 
  income:
Decrease in asset valuation
Deferred tax relating to 
  decrease in asset valuation

Total comprehensive
  income

Transactions with owners:
Non-controlling interest 
  arising on acquisition 
  of  subsidiary
Dividend paid

Transfer additional dep’n 
  on revaluation net of 
  deferred tax
Equity settled share-based
  payments

–

–

–

–

–

–
–

–

–

–

–

–

–

–

–

–
–

–

–

–

–

–

–

–

–

892,514

892,514

(6,211)

886,303

(2,494,416)

1,216,374

(1,278,042)

–

–

–

(2,494,416)

1,216,374

(1,278,042)

–

–

-

(2,494,416)

1,216,374

(1,278,042)

–

(1,278,042)

892,514

(385,528)

(6,211)

(391,739)

–
(249,936)

(249,936) 

– 
–

–

–
–

–

– 
(249,936)

260,154
–

260,154 
(249,936)

(249,936) 

260,154

10,218

–

(196,335)

196,335

–

99,639

–

–

99,639

–

–

–

99,639

31 July 2011

267,589

698,044

12,858,262

20,161,745

4,586,841

38,572,481

253,943

38,826,424

31

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
company statement of chanGes 
in equity

for the year enDeD 31 July 2011

1 August 2009

Loss for the year

Dividend paid

Total transactions with owners

Equity settled share-based payments

31 July 2010

Loss for the year

Dividend paid

Total transactions with owners

Equity settled share-based payments

31 July 2011

Share 
capital
£

Retained
earnings 
£

Share
premium
£

Other
reserves
£

Total
£

267,589

–

698,044

6,864,244

7,829,877

– 

(168,652)

–

–

–

–

–

–

–

–

–

–

–

(168,652)

(332,416)

(332,416)

(332,416)

(332,416)

181,436

181,436

267,589

(168,652)

698,044

6,713,264

7,510,245

– 

(168,886)

–

–

–

–

–

–

–

–

–

–

–

(168,886)

(249,936)

(249,936)

(249,936)

(249,936)

99,639

99,639

267,589

(337,538)

698,044

6,562,967

7,191,062

32

Lok’n’Store Group Plc Annual Report & Accounts 2011 
statements of financial position

31 July 2011
company reGistration no. 4007169

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Property lease premiums
Investments
Amounts due from subsidiary undertakings

Current assets
Inventories
Trade and other receivables
Cash and cash equivalents

Total assets

Liabilities
Current liabilities
Trade and other payables
Current tax liabilities
Borrowings

Non-current liabilities 
Borrowings
Deferred tax

Total liabilities

Net assets

Group
31 July 2011
£

Group
31 July 2010
£

Company
31 July 2011
£

Company
31 July 2010
 £

Notes

11a
4,418,718
11b 69,174,548
11c
2,944,103
12
–
31
–

–
72,180,099
2,860,781
–
–

–
–
–
1,590,121
5,600,941

–
–
– 
1,490,482
6,019,763

76,537,369  75,040,880

7,191,062 

7,510,245

13
14

110,414
1,821,002
3,778,524

70,085
1,190,756
5,364,031

5,709,940

6,624,872

–
–
– 

–

– 
– 
– 

– 

82,247,309

81,665,752 

7,191,062 

7,510,245 

15

(4,655,796)
(59,605)
17 (28,124,041)

(3,674,438)
– 
– 

(32,839,442)

(3,674,438)

17
(26,342) 
18 (10,555,101)

(28,036,885)
(10,846,123)

(10,581,443)

(38,883,008)

(43,420,885)

(42,557,446)

–
–
–

–

–
–

–

–

– 
–
– 

– 

– 
– 

– 

– 

38,826,424  39,108,306

7,191,062 

7,510,245 

Equity
Equity attributable to owners of the parent
Called up share capital
Share premium
Other reserves
Retained earnings
Revaluation reserve

19

25
26

267,589
698,044

267,589
698,044 
12,858,262  13,008,559
3,497,992
21,636,122

4,586,841
20,161,745

267,589 
698,044
6,562,967 
(337,538) 
– 

267,589 
698,044 
6,713,264 
(168,652)
– 

Total equity attributable to owners of the parent

38,572,481

39,108,306

7,191,062 

7,510,245

Non-controlling interests

Total equity

253,943

– 

–

– 

38,826,424  39,108,306

7,191,062 

7,510,245 

Approved by the Board of Directors and authorised for issue on 4 November 2011 and signed on its behalf by:

A Jacobs 
Chief Executive Officer 

R Davies
Finance Director

33

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
 
 
 
 
consoliDateD statement of cash flows 

for the year enDeD 31 July 2011

Operating activities
Cash generated from operations

Net cash from operating activities

Investing activities
Purchase of property, plant and equipment and property lease premiums
Acquisition of subsidiary (net of cash acquired)
Proceeds from disposal of property, plant and equipment
Interest received

Net cash used in investing activities

Financing activities
Repayment of borrowings – subsidiary bank loan
Interest paid
Equity dividends paid

Net cash used in financing activities

Net (decrease) / increase in cash and cash equivalents in the year
Cash and cash equivalents at beginning of the year

Cash and cash equivalents at end of the year

No statement of cash flows is presented for the Company as it had no cash flows in either year.

Year ended
31 July 2011
£

Year ended 
31 July 2010
 £

Notes

28a

3,599,559

3,466,294 

3,599,559

3,466,294

(786,678) 
(3,563,254) 

10

–
24,063 

(555,104)
–
2,900 
18,979 

(4,325,869) 

(533,225) 

(39,458)
(569,803)
(249,936)

– 
 (465,353) 
(332,416) 

(859,197)

(797,769)

(1,585,507) 
5,364,031 

2,135,300 
3,228,731 

3,778,524 

5,364,031 

34

Lok’n’Store Group Plc Annual Report & Accounts 2011accountinG policies

General Information
Lok’nStore plc is an AIM listed company incorporated and 
domiciled in England and Wales. The address of the registered 
office is One London Wall, London EC2Y 5AB, UK. Copies of 
this Annual Report and Accounts may be obtained from the 
Company’s head office at 112, Hawley Lane, Farnborough, Hants, 
GU14 8JE, or the investor section of the Company’s website at 
http://www.loknstore.com. 

Basis of Accounting
The annual financial statements have been prepared in 
accordance with International Financial Reporting Standards (‘IFRS’) 
and International Financial Reporting Interpretations Committee 
(‘IFRIC’) Interpretations as adopted by the European Union and 
comply with those parts of the Companies Act 2006 that are 
applicable to companies reporting under IFRS. The Group has 
applied all accounting standards and interpretations issued by the 
International Accounting Standards Board and International Financial 
Reporting Interpretation Committee relevant to its operations and 
effective for accounting periods beginning on or after 1 August 2010.

The financial statements have been prepared on the historic cost 
basis except that certain trading properties are stated at fair value. 

Adoption of New and Revised Standards
Standards Effective for the Current Year
The adoption of the following standards and amendments has not 
had any significant impact on the financial statements of the Group:

IFRS 1  

 First-time Adoption of IFRS – Amendment; Limited 
Exemption from Comparative IFRS 7 Disclosures for 
First-time Adopters 

IAS 24   Revised IAS 24 Related Party Disclosures 
IFRIC 19  Extinguishing Financial Liabilities with Equity Instruments 
IFRIC 14   Amendment – Prepayments of a Minimum Funding 

Requirement 

Annual improvements projects April 2009 and May 2010.

Standards in Issue but Not Yet Effective
At the date of approval of these financial statements, the 
following Standards and Interpretations which were in issue but 
not yet effective:

IFRS 71  

 Financial Instruments: Disclosures – Amendments; 
Disclosures – Transfers of Financial Assets. Effective for 
accounting periods commencing on or after 1 July 2011. 

IFRS 11    First-time Adoption of IFRS – Amendment; Severe 

IAS 121  

Hyperinflation and Removal of Fixed Dates for First-Time 
Adopters. Effective for accounting periods commencing 
on or after 1 July 2011.
 Income Taxes – Amendment; Deferred Tax: Recovery 
of Underlying Assets. Effective accounting periods 
commencing on or after 1 January 2012.
IFRS 91    Financial Instruments. Effective accounting periods 
commencing on or after 1 January 2013. 

IFRS 101   Consolidated Financial Statements. Effective accounting 

periods commencing on or after 1 January 2013. 

IFRS 111   Joint Arrangements. Effective accounting periods 
commencing on or after 1 January 2013. 

IFRS 121   Disclosure of Interests in Other Entities. Effective 

accounting periods commencing on or after 
1 January 2013. 

IFRS 131   Fair Value Measurement. Effective accounting periods 

IAS 271  

IAS 281 

commencing on or after 1 January 2013.
 Separate Financial Statements (as amended 2011). 
Effective accounting periods commencing on or after 
1 January 2013. 
 Investments in Associates and Joint Ventures 
(as amended 2011). Effective accounting periods 
commencing on or after 1 January 2013. 

1  Not yet endorsed by the EU.

The Directors do not anticipate that the adoption of these 
Standards will have a significant impact on the financial statements 
of the Group.

There were no other Standards or Interpretations, which were in 
issue but not yet effective at the date of authorisation of these 
financial statements, that the Directors anticipate will have a 
material impact on the financial statements of the Group.

Basis of Consolidation
The consolidated financial statements of the Group incorporate the 
financial statements of the Company and entities controlled by the 
Company (its subsidiaries) made up to 31 July each year. 

Subsidiaries
Subsidiaries are entities over which the Group has the power to 
govern the financial and operating policies so as to obtain economic 
benefits from their activities. Subsidiaries are consolidated from the 
date on which control is obtained (the acquisition date) up until the 
date that control ceases.

The acquisition method of accounting is used to account for the 
acquisition of subsidiaries by the Group. The cost of an acquisition 
is measured as the fair value of the assets given, equity instruments 
issued, contingent consideration and liabilities incurred or assumed 
at the date of exchange. Costs directly attributable to the acquisition 
are expensed as incurred. Identifiable assets acquired and liabilities 
and contingent liabilities assumed in a business combination are 
initially measured at fair value at the acquisition date.

Provisional fair values are adjusted against goodwill if additional 
information is obtained within one year of the acquisition date, 
about facts or circumstances existing at the acquisition date. 
Subsequent changes in provisional fair values are recognised 
through profit or loss.

Changes in contingent consideration arising from additional 
information, obtained within one year of the acquisition date, 
about facts or circumstances that existed at the acquisition date 
are recognised as an adjustment to goodwill. Other changes in 
contingent consideration are recognised through profit or loss, 
unless the contingent consideration is classified as equity. In such 
circumstances, changes are recognised within equity.

Non-controlling interests are measured at the proportionate share 
of its identifiable net assets. 

35

Annual Report & Accounts 2011 Lok’n’Store Group PlcaccountinG policies

CONTINUED

Where necessary, adjustments are made to the financial statements 
of subsidiaries to bring the accounting policies used into line with 
those used by the Group. 

Intra-group transactions, balances, and unrealised gains and 
losses on transactions between Group companies are eliminated 
on consolidation, except to the extent that intra-group losses 
indicate an impairment. 

Goodwill
Goodwill arising on consolidation represents the excess of the 
consideration transferred, the amount of any non-controlling interest 
and the fair value of any previous interest in the acquired entity over 
the fair value of the identifiable assets and liabilities of a subsidiary at 
the date of acquisition. Goodwill is recognised as an asset.

Going Concern
The Directors can report that, based on the Group’s budgets 
and financial projections, they have satisfied themselves that 
the business is a going concern. The Board has a reasonable 
expectation that the Company and the Group have adequate 
resources and facilities to continue in operational existence for the 
foreseeable future based on cash balances and cash equivalents 
of £3.8 million, and drawn committed bank facilities at 31 July 2011 
of £11.9 million and cash generated from operations in the year to 
31 July 2011 of £3.6 million (2010: £3.47 million). The financial 
statements show net current liabilities due to the previous bank 
facility being presented as a current liability at 31 July 2011. 
This facility has been renewed following the reporting date, as 
described in Note 30. The financial statements are therefore 
prepared on a going concern basis.

Any deficiency of the consideration transferred, the amount of any 
non-controlling interest and the fair value of any previous interest in 
the acquired entity below the fair value of identifiable assets and 
liabilities of a subsidiary (i.e. discount on acquisition) is recognised 
directly in profit or loss.

Revenue Recognition
Revenue comprises the fair value of the consideration received or 
receivable for goods and services provided in the ordinary course 
of the Group’s activities, net of discount, VAT and after eliminating 
sales within the Group.

Goodwill is reviewed for impairment at least annually. For the 
purposes of impairment testing, assets are grouped at the lowest 
levels for which there are separately identifiable cash flows, known 
as cash generating units, and goodwill is allocated to these units. 
If the recoverable amount of the cash generating unit is less than 
the carrying amount of the unit, the impairment loss is allocated 
first to reduce the carrying amount of any goodwill allocated to the 
unit and then to the other assets of the unit pro-rata on the basis of 
the carrying amount of each asset in the unit. Impairment losses in 
relation to goodwill are recognised immediately in profit or loss 
and are not reversed in the subsequent period.

Recoverable amount is the higher of fair value less costs to sell and 
value in use. In assessing value in use, the estimated future cash 
flows are discounted to their present value using a pre-tax discount 
rate that reflects current market assessment of the time value of 
money and the risks specific to the asset for which the estimate of 
future cash flows have not been adjusted.

When determining whether goodwill is impaired, the carrying 
value of the cash generating unit is adjusted to include the goodwill 
attributable to the non-controlling interest when the non-controlling 
interest has been measured as a proportionate share of the net 
identifiable assets of the subsidiary. 

Non-controlling Interests
Profit or loss and each component of other comprehensive 
income are allocated between the owners of the parent and 
non-controlling interests even if this results in the non-controlling 
interest having a deficit balance.

Transactions with non-controlling interests that do not result in loss 
of control are accounted for as equity transactions. Any differences 
between the adjustment to the non-controlling interest and the fair 
value of consideration paid or received are recognised in equity.

The Group recognises revenue when the amount of the revenue 
can be reliably measured and when goods are sold and title has 
passed. Revenue from services provided is recognised evenly over 
the period in which the services are provided.

a)  Self-storage revenue
  Self-storage services are provided on a time basis. The price 
at which customers store their goods is dependent on size of 
unit and store location. Customers are invoiced on a four-
weekly cycle in advance and revenue is recognised based on 
time stored to date within the cycle. When customers vacate 
they are rebated the unexpired portion of their four weekly 
advance payment (subject to a seven day notice requirement).

b)  Retail sales
  The Group operates a ‘pack shop’ within each of its storage 
centres for selling storage related goods such as boxes, tape 
and bubble-wrap. Sales include sales to the public at large as 
well as self-storage customers. Sales of goods are recognised 
at point of sale when the product is sold to a customer.

c)  Insurance
  Customers may choose to insure their goods in storage. The 
weekly rate of insurance charged to customers is calculated 
based on the tariff per week for each £1,000 worth of goods 
stored by the customer. This charge is retained by Lok’nStore 
and covers the cost of Lok’nStore purchase of the block policy 
and other costs. This total amount is credited to revenue and 
forms a proportion of the ‘Other storage related revenue’ 
disclosed in Note 1a of the financial statements. Customers 
are invoiced on a four-weekly basis for the insurance cover 
they use and revenue is recognised based on time stored to 
date within the cycle.

36

Lok’n’Store Group Plc Annual Report & Accounts 2011d)  Van hire
  The utilisation of vans and their hire to customers is solely to 
promote and encourage prospective customers to use our 
self-storage centres and to facilitate their moves as efficiently 
as possible. Vans are hired out typically for a day and only to 
Lok’nStore customers and are not hired out to the general 
public at large. Revenue is recognised at the point of hire 
when the deposit is taken.

e)  Management fee income
  Management fees earned for managing stores not owned by 

the Group are recognised over the period for which the services 
are provided. 

f)  Serviced archive and records management
  Customers are invoiced typically monthly in advance for the 
archive storage of their boxes, tape and files and revenue is 
recognised based on time stored to date within the monthly 
cycle. In respect of the provision of additional services, such 
as document box or tape collection and retrieval from archive, 
customers are invoiced typically monthly in arrears and revenue 
is recognised in line with the provision of these services.

Segmental Information
In accordance with the requirements of IFRS8 Operating Segments, 
the Group has reviewed its identifiable business segments and the 
information used and provided internally to the Board, which is 
considered to be the Chief Operating Decision Maker, in order 
to make decisions about resource allocation and performance 
management. Historically, there has been one business segment 
as the Group’s net assets, revenue and profit before tax were 
attributable to one principal activity operating under one unified 
business, being the provision of self-storage accommodation and 
related services. These all arise in the United Kingdom. 

Following the acquisition of Saracen Datastore Limited on 30 June 
2011 the Group is now also involved in offsite records storage and 
document and tape archiving. Financial information is reported to 
the Board with revenue and profit analysed between self-storage 
activity and serviced archive and records management activity. 
Accordingly this has required a modification to the presentation 
of the segmental information as disclosed under note 1b.

Bank Borrowings and Finance Costs
Interest-bearing bank loans are recorded at the proceeds 
received net of direct issue costs. Fees payable on arrangement 
are accounted for on an accruals basis in profit or loss and are 
amortised against the carrying value amount of the loan over the 
entire period of the loan.

Borrowing costs are recognised in profit or loss in the year 
in which they are incurred, unless the costs are incurred as 
part of the development of a qualifying asset, when they will be 
capitalised. A qualifying asset is an asset that necessarily takes 
a substantial period of time to get ready for its intended use. 
Commencement of capitalisation is the date when the Group 
incurs expenditure for the qualifying asset, incurs borrowing costs 
and undertakes activities that are necessary to prepare the assets 
for their intended use. In the case of suspension of activities during 
extended periods, the Group suspends capitalisation. The Group 
ceases capitalisation of borrowing costs when substantially all of 
the activities necessary to prepare the asset for use are complete.

The Group’s date of adoption was 1 August 2009, (the first annual 
period commencing after the IAS 23 (Revised) Borrowing Costs 
effective date of 1 January 2009). All of the Group’s current 
qualifying assets predate the date of adoption and accordingly, 
under the transitional adoption arrangements, no borrowing costs 
have been capitalised in the current year or in prior years.

EBITDA
Earnings before interest, tax, depreciation and amortisation 
(‘EBITDA’), is defined as profits from operations before all 
depreciation charges, losses or profits on disposal, share-based 
payments, acquisition costs, finance income, finance costs 
and taxation.

Store EBITDA
Store EBITDA is defined as EBITDA (see above) but before central 
and head office costs.

Operating Profit
Operating profit is defined as profits from operations after all costs 
except acquisition costs, finance income, finance costs and taxation.

Taxation
Income tax expense represents the sum of the current tax payable 
and deferred tax.

Current tax payable or recoverable is based on taxable profit 
for the year. Taxable profit differs from profit as reported in the 
statement of comprehensive income because some items of 
income or expense are taxable or deductible in different years or 
may not be taxable or deductible. The Group’s liability for current 
tax is calculated using tax rates and laws that have been enacted 
or substantively enacted by the reporting date.

Deferred tax is the tax expected to be payable or recoverable in the 
future arising from the temporary differences between the carrying 
amounts of assets and liabilities in the financial statements and the 
corresponding tax bases used in the computation of taxable profit. 
It is accounted for using the ‘balance sheet liability method’. 
Deferred tax liabilities are generally recognised for all taxable 
temporary differences and deferred tax assets are recognised to 
the extent that it is probable that taxable profits will be available 
against which deductible temporary differences are utilised.

The carrying amount of deferred tax assets is reviewed at 
each reporting date and reduced to the extent that it is no longer 
probable that sufficient taxable profits will be available to allow 
all or part of the asset to be recovered.

Deferred tax is calculated at the tax rates that are expected to 
apply in the period when the liability is settled or the asset realised, 
based on tax rates that have been enacted or substantively 
enacted by the reporting date.

Tax is charged or credited to profit or loss, except when it relates to 
items charged or credited directly to other comprehensive income, 
in which case the tax is also recognised directly in other 
comprehensive income.

37

Annual Report & Accounts 2011 Lok’n’Store Group PlcaccountinG policies

CONTINUED

Retirement Benefits
The amount charged to profit or loss in respect of pension 
costs is the contributions payable to money purchase schemes 
in the year. Differences between contributions payable in the year 
and contributions actually paid are shown as either accruals or 
prepayments in the statement of financial position. There are no 
defined benefits schemes.

Equity Share-based Payments
The cost of providing share-based payments to employees is 
charged to profit or loss over the vesting period of the related 
share options. The cost is based on the fair value of the options 
determined using the Black-Scholes pricing model, which is 
appropriate given the vesting and other conditions attaching to 
the options. The value of the charge may be adjusted to reflect 
expected and actual levels of vesting. 

Advantage has been taken of the exemption available in IFRS2 – 
Share-based payments to exclude share options granted before 
7 November 2002. 

Property Lease Premiums
Costs relating to the acquisition of long leases are classified as a 
non-current asset in the statement of financial position. Costs may 
include lease premiums paid on entering such a lease and other 
related costs.

Property, Plant and Equipment
Freehold properties and long leasehold properties (classified 
as finance leases) are measured at fair value. A comprehensive 
external valuation is performed at each reporting date.

Fixtures, fittings and equipment, computer equipment and motor 
vehicles are carried out at cost less accumulated depreciation. 

Assets in the course of construction and land held for pipeline store 
development (‘development property assets’) are carried at cost, 
less any recognised impairment loss. Depreciation of these assets 
commences when the assets are ready for their intended use.

Depreciation is provided on all property, plant and equipment 
other than freehold land and development property assets at rates 
calculated to write each asset down to its estimated residual value 
evenly over its expected useful life as follows:

Freehold property
Long leasehold property

Short leasehold improvements

Fixtures, fittings and equipment
Computer equipment
Motor vehicles

over 50 years straight line
over unexpired lease period or 
renewal term
over unexpired lease period or 
renewal term
10% to 15% reducing balance
over two years straight line
25% reducing balance

The assets’ residual values, useful lives and methods of depreciation 
are reviewed and adjusted if appropriate on an annual basis. An item 
of property, plant and equipment is derecognised upon disposal 
or when no future economic benefits are expected from its use 
or disposal. 

The additional depreciation arising from the revaluation of freehold 
and long leasehold properties is separately presented on the face 
of the statement of comprehensive income and transferred from 
the revaluation reserve to retained earnings each year.

Intangible Assets
Customer relationships acquired in a business combination are 
measured initially at fair value and are subsequently amortised 
on a straight-line basis over their estimated useful lives (20 years). 
Customer relationship assets are impaired if the relationship with 
the customer ceases.

Impairment of Property, Plant and Equipment and 
Intangible Assets
At each reporting date, the Group reviews the carrying amounts 
of its property, plant and equipment to determine whether there is 
any indication that those assets have suffered an impairment loss. 
If any such indication exists, the recoverable amount of the asset is 
estimated in order to determine the extent, if any, of the impairment 
loss. Where it is not possible to estimate the recoverable amount 
of an individual asset, the Group estimates the recoverable amount 
of the cash-generating unit to which the asset belongs. If the 
recoverable amount of an asset or cash-generating unit is 
estimated to be less than its carrying amount, the carrying amount 
of the asset or cash-generating unit is reduced to its recoverable 
amount. An impairment loss is recognised immediately in profit 
or loss. Where an impairment loss subsequently reverses, the 
carrying amount of the assets or cash-generating unit is increased 
to the revised estimate of its recoverable amount, not to exceed 
the carrying amount that would have been determined had no 
impairment loss been recognised for the asset or cash-generating 
unit in prior years. A reversal of an impairment loss is recognised 
immediately in profit or loss.

Leased Assets and Obligations
Where assets are financed by leasing agreements that give rights 
approximating to ownership (‘finance leases’), the assets are treated 
as if they had been purchased outright. The amount capitalised is 
the present value of the minimum lease payments payable during 
the lease term. The corresponding leasing commitments are 
shown as obligations to the lessor. Lease payments are treated 
as consisting of capital and interest elements, and the interest 
is charged to profit or loss in proportion to the remaining 
balance outstanding.

All other leases are ‘operating leases’ and the annual rentals are 
charged to profit or loss on a straight-line basis over the lease term. 
Payments made on entering into or acquiring a leasehold that is 
accounted for as an operating lease are amortised over the lease 
term once the property is brought into use.

38

Lok’n’Store Group Plc Annual Report & Accounts 2011Investments
Shares in subsidiary undertakings are considered long-term 
investments and are classified as non-current assets. All 
investments are stated at cost. Provision is made for any 
impairment in the value of non-current asset investments.

Inventories 
Inventories are stated at the lower of cost and net realisable value. 
Cost is determined on a first in, first out basis. Net realisable value 
is based upon estimated selling prices less any costs of disposal. 
Provision is made for obsolete and slow moving items.

Financial instruments
Financial assets and financial liabilities are recognised when 
the Group becomes a party to the contractual provision of 
the instrument.

Derivative Financial Instruments and Hedge Accounting
The Group’s activities expose it primarily to the financial risks of 
interest rates. Currently the Group does not undertake any hedging 
activities or use any derivative financial instruments, although the 
Board keeps hedging policy actively under review in order to 
maintain a balance between flexibility and the hedging of interest 
rate risk. 

Loans and Receivables
Trade receivables, loans, and other receivables that have fixed 
or determinable payments that are not quoted in an active market 
are classified as loans and receivables. Loans and receivables 
are initially recognised at fair value less transaction costs and 
subsequently measured at amortised cost using the effective 
interest method, less any impairment. Interest income is recognised 
by applying the effective interest rate, except for short-term 
receivables when the recognition of interest would be immaterial.

Liabilities and Equity
Financial liabilities and equity instruments issued by the Group 
are classified according to the substance of the contractual 
arrangements entered into. An equity instrument is any contract 
that evidences a residual interest in the assets of the Group after 
deducting all of its liabilities and includes no obligation to deliver 
cash or other financial assets. Equity instruments issued by the 
Group are recorded at the proceeds received, net of direct issue 
costs. Interest bearing loans and overdrafts are initially measured 
at fair value net of direct transaction costs and are subsequently 
measured at amortised cost, using the effective interest rate 
method. Any difference between the proceeds net of transaction 
costs and the settlement or redemption of borrowings is 
recognised over the term of the borrowing. 

Trade payables are initially recognised at fair value and are 
subsequently stated at amortised cost using the effective interest 
rate method.

Impairment of Financial Assets
Financial assets are assessed for indications of impairment at 
each reporting date. Financial assets are impaired where there 
is objective evidence that, as a result of one or more events that 
occurred after the initial recognition of the financial asset, the 
estimated future cash flows from the asset have been reduced.

The carrying amount of the financial asset is reduced by the 
impairment loss directly for all financial assets with the exception of 
trade receivables, where the carrying amount is reduced through the 
use of an allowance account. When a trade receivable is considered 
uncollectible, it is written off against the allowance account. 
Subsequent recoveries of amounts previously written off are 
credited against the allowance account. Changes in the carrying 
amount of the allowance account are recognised in profit or loss.

Cash and Cash Equivalents
Cash and cash equivalents comprises cash and short-term 
deposits and other short term highly liquid investments that are 
readily convertible to a known amount of cash. The carrying 
amounts of these assets approximate to their fair value and the 
risk of changes in value is not significant.

Net Debt
Net debt comprises the borrowings of the Group less cash and 
liquid resources.

Provisions
Provisions are recognised when the Group has a present 
obligation as a result of a past event which it is probable will result 
in an outflow of economic benefits that can be reliably estimated.

Employee Benefit Trust
The Group operates an employment benefit trust and has de facto 
control of the shares held by the trust and bears their benefits and 
risks. The Group records certain assets and liabilities of the trust as 
its own. Finance costs and administrative expenses are charged as 
they accrue.

Own Shares
The cost of own shares held by the employee benefit trust (‘ESOP 
shares’) and treasury shares is shown as a deduction from retained 
earnings. Earnings per share are calculated on the net shares 
in issue.

Critical Accounting Estimates and Judgements
The preparation of consolidated financial statements under IFRS 
requires management to make estimates and assumptions that 
may affect the application of accounting policies and the reported 
amounts of assets and liabilities, income and expenses. Actual 
outcomes may differ from these estimates and assumptions. The 
estimates and assumptions that have a significant risk of causing a 
material adjustment to the carrying amounts of assets and liabilities 
within the next financial year are discussed below.

39

Annual Report & Accounts 2011 Lok’n’Store Group PlcaccountinG policies

CONTINUED

a) Estimate of Fair value of Trading Properties
The Group values its self-storage stores using a discounted cash 
flow methodology which is based on projections of net operating 
income. Principal assumptions underlying management’s estimation 
of the fair value are those relating to stabilised occupancy levels; 
expected future growth in storage rents and operating costs, 
maintenance requirements, capitalisation rates and discount rates. 
A more detailed explanation of the background and methodology 
adopted in the valuation of the Group’s trading properties is set 
out in note 11(b). The carrying value of freehold properties held at 
valuation at the reporting date was £55.7 million (2010: £59.4 million) 
as shown in the table on page 15.

Cushman & Wakefield’s (‘C&W’s’) valuation report comments on 
valuation uncertainty resulting from the recent global banking crisis 
coupled with the economic downturn which have caused a low 
number of transactions in the market for self-storage property. 

C&W note that although there were a number of transactions 
in 2007, the only two significant transactions since 2007 are the 
sale of a 51% share in Shurgard Europe which was announced 
in January 2008 and completed on 31 March 2008 and the sale 
of the former Keepsafe portfolio by Macquarie to Alligator Self-
Storage which was completed in January 2010. C&W observe that 
in order to provide a rational opinion of value at the present time it 
is necessary to assume that the self-storage sector will continue to 
perform in a way not greatly different from that being anticipated 
prior to the ‘credit crunch’. However, (‘C&W’) have reflected 
negative sentiment in their capitalisation rates and they have 
reflected current trading conditions in their cash flow projections 
for each property. C&W state that there is therefore greater 
uncertainty attached to their opinion of value than would be 
anticipated during more active market conditions. 

The Board concur with this view.

b) Assets in the Course of Construction and Land Held for 
Pipeline Store Development (‘Development property assets’)
The Group’s development property assets are held in the statement 
of financial position at historic cost and are not valued externally. 
In acquiring sites for redevelopment into self-storage facilities, the 
Group estimates and makes judgements on the potential net 
lettable storage space that it can achieve in its planning negotiations, 
together with the time it will take to achieve maturity occupancy 
level. In addition, assumptions are made on the storage rent that 
can be achieved at the store by comparison with other stores within 
the portfolio and within the local area. These judgements, taken 
together with estimates of operating costs and the projected 
construction cost, allow the Group to calculate the potential net 
operating income at maturity, projected returns on capital invested 
and hence to support the purchase price of the site at acquisition. 
Following the acquisition, regular reviews are carried out taking 
into account the status of the planning negotiations, and revised 
construction costs or capacity of the new facility, for example, to 
make an assessment of the carrying value of the development 
property at historic cost. The Group reviews all development 
property assets for impairment at each reporting date in the light 
of the results of these reviews. Once a store is opened, then it is 
valued as a trading store. Freehold stores are carried at valuation 
in the statement of financial position. Stores in short leasehold 
properties are held under operating leases and are carried at 
cost rather than valuation in accordance with IFRS.

40

The Group holds planning permissions on all of its pipeline sites 
as a result of the painstaking and detailed work undertaken to 
complete the pre-planning and planning phases required on each 
site. During this year it has been engaged with the four sites to 
see how the potential of the existing permissions could be further 
maximised. The movement in costs is as a result of this work.

The carrying value of development property assets at the reporting 
date was £11.5 million (2010: £10.8 million) of which £2.94 million 
relating to the long lease at Maidenhead was classified as a 
property lease premium in the reporting (2010: £2.86 million). 

c) Estimate of Fair Value of Intangible Assets Acquired in 
Business Combination
The relative size of the Group’s intangible assets, excluding 
goodwill, makes the judgements surrounding the estimated useful 
lives important to the Group’s financial position and performance. 
At 31 July 2011 intangible assets, excluding goodwill, amounted to 
£3.3 million (2010: £ nil) and represented 4.3% of the Group’s total 
reported assets.

The valuation method used and key assumptions are described in 
note 11(b).

The useful life used to amortise intangible assets relates to 
the expected future performance of the assets acquired and 
management’s judgement of the period over which economic 
benefit will be derived from the asset. The estimated useful 
life of customer relationships of 20 years principally reflects 
management’s view of the average economic life of the customer 
base and is assessed by reference to customer churn rates. 
Typically, the customer base for a serviced archive business is very 
inert. Corporate customers do not tend to switch service providers 
and indeed they incur box withdrawal charges should they do so. 
An increase in churn rates may lead to a reduction in the estimated 
useful life and an increase in the amortisation charge. 

d) Dilapidations
The Group has a number of stores operating under leasehold 
tenure. From time to time, in accordance with the Group’s stated 
objective to maximise shareholder value, it may choose not to 
renew a lease, particularly where alternative premises have been 
sourced and customers can be moved into the new premises. In 
these circumstances the Group may incur repairing and decoration 
liabilities (‘dilapidations’) based on the tenant’s obligation to the 
landlord to keep the leasehold premises in good repair and 
decorative condition. Landlords in these circumstances will 
normally serve a schedule of dilapidations on the tenant setting out 
a list of items to be remedied. This may also refer to obligations on 
the tenant to reinstate any alterations works previously undertaken 
by the tenant under a Licence for Alterations. Such claims will 
always be negotiated robustly by Lok’nStore and may require legal, 
valuation and surveyors’ expertise, particularly if it can be shown 
that the landlord’s interest in the premises has not been diminished 
by the dilapidations. As such, evaluations of actual liabilities are 
always a critical judgement and any sums provided to be set aside 
can only be an estimate until a settlement is concluded.

The carrying value of the provision for dilapidations at the reporting 
date was £nil (2010: £nil).

Lok’n’Store Group Plc Annual Report & Accounts 2011notes to the financial statements

for the year enDeD 31 July 2011

1a  Revenue 
Analysis of the Group’s operating revenue is shown below: 

Stores trading 
Self-storage revenue 
Other storage related revenue 
Ancillary store rental revenue 
Management fees 

Subtotal 
Stores under development 
Non-storage income 

Subtotal 

Serviced archive and records management revenue 

Total revenue per statement of comprehensive income 

2011 
£

2010 
£

9,522,818
1,059,990
5,217
21,220

9,259,949 
1,034,889 
5,217 
21,622 

10,609,245

10,321,677 

92,450

98,763

10,701,695

10,420,440

144,231

–

10,845,926

10,420,440

1b  Segmental Information
IFRS 8 Operating Segments requires operating segments to be identified on the basis of internal reports about components of the Group 
that are regularly reviewed by the Board to allocate resources to the segments and to assess their performance. Historically, there has been 
one business segment as the Group’s net assets, revenue and profit before tax were attributable to one principal activity, the provision of 
self-storage accommodation and related services. 

Following the purchase of Saracen Datastore Limited on 30 June 2011, the Group also provides offsite records storage and document and 
tape archiving services. The acquisition broadens the offering to clients and is seen as an excellent entry point to a wide market segment 
complimenting Lok’nStore’s existing self-storage activities.

All of the Group’s activities occur in the United Kingdom.

Financial information is reported to the Board with revenue and profit analysed between self-storage activity and serviced archive and 
records management activity. 

Segment revenue comprises of sales to external customers and excludes gains arising on the disposal of assets and finance income. 
Segment profit reported to the Board represents the profit earned by each segment before acquisition costs, finance income, finance costs 
and tax. For the purposes of assessing segment performance and for determining the allocation of resources between segments, the Board 
uses a measure of adjusted EBITDA (as defined in the accounting policies) and reviews the non-current assets attributable to each segment 
as well as the financial resources available. All assets are allocated to reportable segments. Assets that are used jointly by segments are 
allocated to the individual segments on a basis of revenues earned. All liabilities are allocated to individual segments other than borrowings 
and tax. Information is reported to the Board of Directors on a product basis as management believe that the activity of self-storage and the 
activity of serviced archive and records management exposes the Group to differing levels of risk and rewards due to the length, nature 
seasonality and customer base of their respective operating cycles.

The segment information for the year ended 31 July 2011 is as follows:

Total segment revenue

Revenue from external customers

Adjusted EBITDA
Depreciation
Equity settled share-based payments

Segment profit

Central costs not allocated to segments:
Acquisition costs
Finance income
Finance costs
Income tax expense

Consolidated profit for the financial year

 Serviced 
archive & 
records 
management
2011
£

Self-storage
2011
£

Total
2011
£

10,701,695

144,231

10,845,926

10,701,695

144,231

10,845,926

3,324,938
(1,608,652)
(99,639)

(43,493)
(7,216)
 –

3,281,445
(1,615,868)
(99,639)

1,616,647

(50,709)

1,565,938

(129,208)
24,063
(522,513)
(51,977)

886,303

41

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
notes to the financial statements continueD

for the year enDeD 31 July 2011

1b  Segmental Information continued
Sales between segments are carried out at arm’s length. The serviced archive segment with over 300 customers has a greater customer 
concentration with its 10 largest corporate customers accounting for 40% of revenue and its top 50 delivering 71.1% of revenue. The 
self-storage segment with over 6,700 customers has no individual self-storage customer accounting for more than 1% of total revenue 
and no group of entities under common control (e.g. Government) accounts for more than 10% of total revenues.

Segment and total assets

Segment liabilities
Borrowings (not allocated to segment liabilities)

Total liabilities

Capital expenditure

 Serviced 
archive &
records 
management
2011
£

Self-Storage
2011
£

Total
2011
£

77,153,652

5,093,657

82,247,309

(14,503,317)
(28,071,905)

(767,185)
(78,478)

(15,270,502)
(28,150,383)

(42,575,222)

(845,663)

(43,420,885)

673,812

29,543

703,355

The amounts presented to the Board with respect to total assets and total liabilities are measured in a manner consistent with the financial 
statements and are allocated based on the operations of the segment.

The Group’s interest bearing liabilities are not considered to be segment liabilities but rather are managed by the treasury function.

2a  Cost of Sales of Retail Products
Cost of sales represents the direct costs associated with the sale of retail products (boxes, packaging etc.), the ancillary sales of 
insurance cover for customer goods and the provision of van hire services, all of which fall within the Group’s ordinary activities.

Retail 
Insurance 
Van Hire 

Serviced archive consumables 

2b  Other Costs

Property and premises costs 
Staff costs 
General overheads 

2011 
£

132,936
21,639
55,980

210,555
16,914

2010 
£

144,337 
21,190 
59,522 

225,049 
– 

227,469

225,049

2011 
£

2010 
£

3,434,558
2,885,424
1,017,030

3,467,011 
2,702,965 
1,090,818 

7,337,012

7,260,794 

The presentation of these costs in the Consolidated Statement of Comprehensive Income has been amended. These costs were 
previously grouped in a single line called ‘administrative expenses’. The Directors consider the amended presentation to provide more 
useful information and to be more appropriate to the business.

2c  Costs of Acquisition of Saracen Datastore Limited

Legal and professional fees 

2011
£

129,208

129,208

2010
£ 

– 

– 

42

Lok’n’Store Group Plc Annual Report & Accounts 2011 
 
 
 
 
 
 
 
 
 
 
 
3  Finance Income

Bank interest 
Other interest 

All interest receivable arises on cash and cash equivalents (see note 16).

4  Finance Costs

Bank interest
Other interest

2011 
£

24,063
–

24,063

2010 
£

15,456
3,523 

18,979

2011 
£

2010 
£

520,599
1,914

508,687
– 

522,513

508,687

All interest payable arises on bank loans classified as financial liabilities measured at amortised cost (see note 17).

5  Profit Before Taxation

Profit before taxation is stated after charging:
Depreciation and amounts written off property, plant and equipment:
– owned assets
Operating lease rentals:
– land and buildings

Amounts payable to Baker Tilly UK Audit LLP and their associates for audit and non-audit services
Audit services
– UK statutory audit of the Company and consolidated accounts
Other services
The auditing of accounts of associates of the Company pursuant to legislation
– audit of subsidiaries where such services are provided by Baker Tilly UK Audit LLP or its associates
Other services supplied pursuant to such legislation
– interim review
Tax services
– compliance services
– advisory services
Other services
– work in respect of Company Share Incentive Plan (SIP)/CSOP
– acquisition and due diligence services

Comprising
Audit services
Non-audit services: Company and UK subsidiaries

6  Employees

The average monthly number of persons (including Directors) employed by the Group during the year was:
Store management
Administration

2011 
£

2010 
£

1,615,868

1,832,477 

1,397,032

1,427,264

41,000

45,000 

16,000

5,000 

7,000

7,000 

16,290
33,383

1,000
40,750

16,000 
55,290 

5,093 
– 

155,423

133,383 

57,000
98,423

50,000 
83,383 

155,423

133,383 

2011
No.

87
21

108

2010
No.

83 
19

102 

43

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
 
 
 
 
 
 
 
notes to the financial statements continueD

for the year enDeD 31 July 2011

6  Employees continued

Costs for the above persons:
Wages and salaries
Social security costs
Pension costs

Share-based remuneration (options)

2011
£

2010
£

2,260,115
207,881
36,891

2,504,887
99,639

2,160,026 
200,439 
25,563 

2,386,028 
181,436 

2,604,526

2,567,464 

Share-based remuneration is separately disclosed in the statement of comprehensive income. Wages and salaries of £105,066 (2010: 
£104,259) have been capitalised as additions to property, plant and equipment as they are directly attributable to the acquisition of these 
assets. All other employee costs are included in administrative expenses in the statement of comprehensive income.

In relation to pension contributions, there was £3,408 (2010: £4,167) outstanding at the year-end. 

Directors’ Remuneration

2011

Executive
A Jacobs
SG Thomas
RA Davies
CM Jacobs
Non-Executive
RJ Holmes
ETD Luker
CP Peal
I Wright

2010

Executive
A Jacobs
SG Thomas
RA Davies
CM Jacobs
Non-Executive
RJ Holmes
RW Jackson
ETD Luker
C P Peal

Emoluments
£

Bonuses
£

Benefits
£

Sub total
£

200,000
50,000
96,750
54,500

20,000
25,000
20,000
–

14,000
3,500
10,000
4,500

–
–
–
–

2,562
2,674
1,732
2,182

–
–
–
–

216,562
56,174
108,482
61,182

20,000
25,000
20,000
–

466,250

32,000

9,150

507,400

Gains on
 share 
options
£

–
–
–
–

–
–
–
–

–

Emoluments
£

Bonuses
£

Benefits
£

Sub total
£

Gains on
 share options
£

190,000
47,500
96,750
51,775

19,000
7,500
23,750
19,000

8,000
2,000
4,000
2,000

–
–
–
–

2,157
2,321
1,499
1,917

–
–
–
–

200,157
51,821
102,249
55,692

19,000
7,500
23,750
19,000

455,275

16,000

7,894

479,169

–
–
–
–

–
–
–
–

–

Total
£

216,562
56,174
108,482
61,182

20,000
25,000
20,000
–

507,400

Total
£

200,157
51,821
102,249
55,692

19,000
7,500
23,750
19,000

479,169

During the year services totalling £302,896 (2010: £276,920) were provided by Value Added Services Limited (‘VAS’), a company 
in which Andrew Jacobs and Simon Thomas have a beneficial interest. The amount paid to Value Added Services Limited which is 
directly attributable to Andrew Jacobs and Simon Thomas is shown in the Directors’ emoluments table above but not included in the total 
employee costs above. There were performance bonuses earned and payable to VAS for the year of £17,500 (2010: £10,000). See note 
31 on ‘Related Party Transactions’ for further information.

Pension contributions of £14,663 (2010: £8,944) were paid by the Group on behalf of RA Davies. The highest paid Director did not accrue 
any pension rights during the year. The benefits in kind all relate to medical insurance premiums paid on behalf of the Directors.

The number of Directors to whom retirement benefits are accruing under money purchase pension schemes in respect of qualifying 
service is one (2010: one).

44

Lok’n’Store Group Plc Annual Report & Accounts 20117  Taxation

Current tax:
UK corporation tax at 27% (2010: 28%)

Deferred tax:
Origination and reversal of temporary differences
Impact of change in tax rate on closing balance
Adjustments in respect of prior periods

Total deferred tax

Income tax expense for the year

The charge for the year can be reconciled to the profit for the year as follows:

Profit before tax
Tax on ordinary activities at the standard rate of corporation tax in the UK of 27% (2010: 28%)
Expenses not deductible for tax purposes
Depreciation of non-qualifying assets
Share-based payment charges in excess of corresponding tax deduction
Impact of change in tax rate
Amounts not recognised in deferred tax
Utilisation of loss against pre-acquisition profits 
Adjustments in respect of prior periods – deferred tax
Other

Income tax expense for the year

Effective tax rate

2011
£

2010
£

(13,054)

– 

451,412
(230,580)
(155,802)

65,031

51,977

2011
£

938,280
253,336
3,263
87,736
26,903
(230,580)
44,104
27,653
(155,802)
(4,636)

310,269 
(102,742)
1,873 

209,400 

209,400

2010
£

430,524 
120,547 
7,823 
94,367
50,802
(102,742)
36,730
–
1,873
–

51,977

209,400 

6%

49%

Non-deductible expenses consist mainly of depreciation charges on the Group’s properties which do not qualify for tax allowances. 

In addition to the amount charged to profit or loss for the year, deferred tax relating to the revaluation of the Group’s properties amounting to 
£1,216,374 (2010: £388,426 debit) has been recognised as a credit directly in other comprehensive income (see note 18 on deferred tax).

8  Dividends

Amounts recognised as distributions to equity holders in the year:

Final dividend for the year ended 31 July 2009 (1 pence per share)
Interim dividend for the six months to 31 January 2010 (0.33 pence per share)
Final dividend for the year ended 31 July 2010 (0.67 pence per share)
Interim dividend for the six months to 31 January 2011 (0.33 pence per share)

2011
£

2010 
£

–
–
167,457
82,479

249,937
82,479
–
–

249,936

332,416

In respect of the current year, the Directors propose that a final dividend of 2.67 pence per share will be paid to the shareholders. 
The total estimated dividend to be paid is £667,331 based on the number of shares currently in issue as adjusted for shares held in 
the Employee Benefits Trust and for shares held on treasury. This is subject to approval by shareholders at the Annual General Meeting 
and has not been included as a liability in these financial statements. The ex-dividend date will be 16 November 2011; the record date 
18 November 2011; with an intended payment date of 16 December 2011.

45

Annual Report & Accounts 2011 Lok’n’Store Group Plcnotes to the financial statements continueD

for the year enDeD 31 July 2011

9  Earnings per Share
The calculations of earnings per share are based on the following profits and numbers of shares. 

Profit for the financial year attributable to owners of the Parent

Weighted average number of shares
For basic earnings per share
Dilutive effect of share options

For diluted earnings per share

2011
£

2010
 £

892,514

221,124 

2011
No. of shares

2010
No. of shares

24,993,653
201,741

24,993,653
49,502

25,195,394

25,043,155

623,212 (2010: 623,212) shares held in the Employee Benefit Trust and 1,142,000 (2010: 1,142,000) treasury shares are excluded from the above.

Earnings/(loss) per share
Basic

Diluted

2011

2010

3.57p

3.54p

0.88p 

0.88p 

10  Acquisition of Subsidiary 
On 30 June 2011, Lok’nStore Limited acquired 90.6% of the issued share capital of Saracen Datastore Limited (‘Saracen’), a company 
incorporated in England & Wales. Saracen provides serviced archive and records management solutions. The cash consideration was 
£3.7 million. Leo Kane, the incumbent Managing Director of Saracen who has been with the business since 1995, retains a 9.4% stake in 
Saracen and will continue in his current role. Andrew Jacobs and Ray Davies have joined the Saracen Board to provide the majority of the 
directors of the board of Saracen Datastore Limited which, together with Lok’nStore’s majority shareholding, gives it control.

Saracen, which is headquartered in Leatherhead, was established in 1991 and has four sites across the South East of England providing 
over 100,000 sq ft of offsite records storage and document and tape archiving space. For the year ended 31 December 2010, Saracen 
achieved turnover of £1.6 million and adjusted EBITDA of £0.4 million. The acquisition broadens the offering to clients and the acquisition 
of Saracen is seen as an excellent entry point to a wide market segment complimenting Lok’nStore’s existing self-storage activities. This 
acquisition extends our existing self-serve archive service which we provide to around 500 customers. The acquisition will add over 300 
customers and the Directors believe that this will enhance the Group’s focus on increasing cash generation from the business and value 
to shareholders. 

The transaction has been accounted for using the acquisition method of accounting. The goodwill is attributable to the synergies that 
are expected to arise in the post-acquisition period and the skilled labour force of the acquired business. The Contractual customer 
relationships have been separately valued and included an assessment of the value of the skilled labour force.

None of the goodwill is expected to be deductible for income tax purposes. The following table summarises the consideration paid for 
Saracen and the amounts of assets and liabilities assumed recognised at the acquisition date, as well as the fair value at the acquisition 
date of the non-controlling interest in Saracen.

46

Lok’n’Store Group Plc Annual Report & Accounts 201110  Acquisition of Subsidiary continued
Net assets acquired

Assets
Property, plant and equipment
Intangible assets – customer relationships
Inventories
Trade and other receivables
Cash and cash equivalents

Total assets

Liabilities
Trade and other payables
Other payables
Current tax liabilities
Deferred tax liabilities (note 18)
Deferred tax liabilities arising on initial recognition of intangible assets (note 18)
Bank loan
Finance leases

Total liabilities

Fair value of identifiable assets and liabilities
Non-controlling interest
Goodwill

Total consideration

Book Value
£

401,377
–
8,956
596,000
87,156

Fair Value
Adjustments
£

–
3,308,839
–
–
–

31 July
2011
£

401,377
3,308,839
8,956 
596,000 
87,156 

1,093,489

3,308,839

4,402,328 

(528,833)
(20,682)
(69,485)
(33,111)
–
(39,458)
(82,864)

–
–
–
–
(827,210)
–
–

(528,833) 
(20,682) 
(69,485) 
(33,111)
(827,210)
(39,458)
(82,864) 

(774,433)

(827,210)

(1,601,643) 

319,056
(29,991)
–

2,481,629
(230,163)
1,109,879

2,800,685
(260,154)
1,109,879

289,065

3,361,345

3,650,410

All of the gross contractual trade receivables at the acquisition date are expected to be collected.

Saracen Datastore Limited contributed £144,231 of revenue and £66,075 net loss for the period between the date of acquisition and the 
reporting date. Had the Saracen acquisition occurred on 1 August 2010 the Group’s consolidated statement of comprehensive income 
would show revenue of £12.5 million and the Group’s profit before tax would be £1.2 million. 

11a  Intangible Assets

Group

Net book value at 1 August 2009 and 1 August 2010
Acquisition of subsidiary – Saracen Datastore Limited (see Note 10)
Amortisation charge1

Net book value at 31 July 2011

Contractual
customer
relationships 
£ 

–
3,308,839
–

Goodwill
£ 

–
1,109,879
–

Total
£

– 
4,418,718
–

1,109,879

3,308,839

4,418,718

All goodwill is allocated to the serviced archive cash-generating units (CGUs) identified as a separate business segment. 

1  Due to the proximity of the acquisition to the reporting date, no amortisation was provided for in these financial statements. Amortisation for financial year 2012 will be 

charged based on a 20 year amortisation profile on cost less any impairment.

The fair value of the contractual customer relationships was estimated by using an income based approach and applying principles set 
down by the International Valuation Standards Council in Guidance Note 4 (Valuation of Intangible Assets).

The fair value estimates are based on:
–  an assumed discount rate of 11%
–  estimated useful lives of customer relationships of 20 years based on a substantially inert and contractually committed customer base. 

Customer relationship assets are/shall be subject to impairment if specific relationships with individual customers cease.
long term sustainable growth rates of 2.75%

– 
–  an application of contributory asset charges (‘CAC’) recognising the contributions to cash flow from tangible assets, working capital 

and the workforce.

–  a corporation tax rate of 26%

47

Annual Report & Accounts 2011 Lok’n’Store Group Plcnotes to the financial statements continueD

for the year enDeD 31 July 2011

11b  Property, Plant and Equipment

Group

Cost or valuation
1 August 2009
Additions
Reclassification
Disposals
Revaluations

31 July 2010

Depreciation
1 August 2009
Depreciation
Revaluations
Disposals

31 July 2010

Development
property assets
at cost
£

Land and
buildings
at valuation
£

Short leasehold
 improvements
at cost
£

Fixtures, 
fittings and
equipment
at cost
£

Motor
vehicles
at cost
£

Total
£

7,953,749
36,114
(55,700)
–
–

51,946,049
161,297
55,700
–
1,967,897

2,492,338
47,231
–
–
–

15,331,550
275,329
–
–
–

161,974
550
–
(5,000)
–

77,885,660
520,521
–
(5,000)
1,967,897

7,934,163

54,130,943

2,539,569

15,606,879

157,524

80,369,078 

–
–
–
–

–

–
486,683
(486,683)
–

1,156,558
193,475
–
–

5,647,369
1,125,870
–
–

40,904
26,449
–
(1,646)

6,844,831
1,832,477
(486,683)
(1,646)

–

1,350,033

6,773,239

65,707

8,188,979

Net book value at 31 July 2010

7,934,163

54,130,943

1,189,536

8,833,640

91,817

72,180,099

Cost or valuation
1 August 2010
Additions
Assets acquired on acquisition of subsidiary
Reclassification
Disposals
Revaluations

31 July 2011

Depreciation
1 August 2010
Depreciation
Revaluations
Disposals

31 July 2011

7,934,163
261,329
–
391,987
–
–

54,130,943
278,101
–
(391,987)
–
(2,986,700)

2,539,569
57,018
–
–
–
–

15,606,879
77,365
343,739
–
–
–

157,524
29,543
57,639
–
–
–

80,369,078 
703,356
401,378
–
–
(2,986,700)

8,587,479

51,030,357 

2,596,587

16,027,983

244,706

78,487,112

–
–
–
–

–

–
492,284
(492,284)
–

1,350,033
116,671
–
–

6,773,239
984,088
–
–

65,707
22,826
–
–

8,188,979
1,615,869
(492,284)
–

–

1,466,704

7,757,327

88,533

9,312,564

Net book value at 31 July 2011

8,587,479

51,030,357 

1,129,883

8,270,656

156,173

69,174,548

If all property, plant and equipment was stated at historic cost the carrying value would be £44.8 million (2010: £45.2 million).

Additions of £0.3 million to development property assets includes professional costs incurred in maximising the potential of existing 
planning permissions on the Portsmouth North Harbour and Reading sites and additions of £0.3 million to land and buildings includes 
the costs of roof renovation with new solar power to the Poole store.

Property, plant and equipment (non-current assets) with a carrying value of £69.2 million (2010: £72.2 million) is pledged as security 
for bank loans (see note 17). The Maidenhead property (see note 11c) is also pledged as security for the bank loans.

The Swindon East and Swindon West units are leasehold stores, under common management, and are held at a combined carrying 
cost of £132,983 (2010: £206,861).The Swindon East/West stores remain under-performing relative to its peer group of stores over 
250 weeks and all goodwill attaching to these stores was fully written off in 2008. Management has made an assessment of the current 
carrying value of its leasehold assets based on the likely cash flows generated by the stores over the next 20 years (the recoverable 
amount of a leasehold cash-generating unit based on a typical occupational lease term) as recorded in the Group’s budgets and forecasts 
and based on a discount rate of 12% and an annual growth rate of 3%. Revenue and cost inflation was ignored. Accordingly it was 
determined that the carrying value of the Swindons’ property plant and equipment is not impaired. Management will continue to keep 
this matter under review. 

The net book value of assets held under finance leases at 31 July 2011 was £136,674 (2010: £nil) and the depreciation charge includes 
£2,908 in relation to these assets.

48

Lok’n’Store Group Plc Annual Report & Accounts 201111b  Property, Plant and Equipment continued
Market Valuation of Freehold and Operating Leasehold Land and Buildings
On 31 July 2011, a professional valuation was prepared by external valuers Cushman & Wakefield LLP (‘C&W’) in respect of 11 
freehold and seven leasehold properties. All of the leasehold properties are classified as operating leases and not revalued in the financial 
statements. The valuation was prepared in accordance with the RICS Valuation Standards, Global and UK 7th Edition, published by The 
Royal Institution of Chartered Surveyors (‘the Red Book’). The valuations were prepared on the basis of Market Value or Market Value as a 
fully equipped operational entity having regard to trading potential, as appropriate. The valuation was provided for accounts purposes and 
as such, is a Regulated Purpose Valuation as defined in the Red Book. In compliance with the disclosure requirements of the Red Book 
C&W have confirmed that:
 ƒ The members of the RICS who have been the signatories to the valuation provided to the Company for the same purposes as this 

valuation have been the signatories since January 2004. 

 ƒ C&W have prepared seven previous valuations for the same purpose as this valuation on behalf of the Company.
 ƒ C&W do not provide other significant professional or agency services to the Company.
 ƒ In relation to the preceding financial year of C&W the proportion of the total fees payable by the Company to the total fee income of the 

firm is less than 5%.

The valuation report indicates a total valuation for all properties valued of £68.0 million (2010: £70.2 million) of which £55.7 million (2010: 
£59.4 million) relates to freehold properties, and £12.3 million (2010: £10.8 million) relates to properties held under operating leases.

Freehold land and buildings are carried at valuation in the statement of financial position. Short leasehold improvements at properties 
held under operating leases are carried at cost rather than valuation in accordance with IFRS.

For the trading properties, the valuation methodology explained in more detail below is based on market value as fully equipped 
operational entities, having regard to trading potential. The total valuation of trading properties has therefore been allocated by the 
Directors between freehold properties and the fixtures, fittings and equipment in the valued properties which are held at cost. Of the 
£55.7 million valuation of the freehold properties £4.7 million relates to the net book value of fixtures, fittings and equipment, and the 
remaining £51.0 million relates to freehold properties.

The 2011 valuation includes and reflects movements in value which have resulted from the operational performance of the stores and 
movements in the investment environment. In relation to the existing store at Reading, although it currently has residential development 
potential following the grant of planning permission for 112 apartments with associated car parking and landscaping it remains an 
operating self-storage facility and has been valued as such. Additionally the freehold development land site in Reading situated opposite 
the existing store, which has the benefit of an appropriate planning consent for a self-storage facility, has been stated at cost and any 
additional uplift based on the assumption that a substantial number of the existing store’s customers will transfer to the new store when 
built has been ignored. A reclassification has been made in the PPE note to include the cost of the Reading development site in 
development assets. The valuations do not account for any further investment in existing stores since July 2011. 

Valuation Methodology
Background
The USA has around 50,000 self-storage facilities trading in a highly fragmented market with the largest five operators accounting for less 
than 20% of market share based on net rentable square footage. The vast majority of stores are owned and managed individually or in small 
portfolios. These properties have a well established track record of being traded and are therefore considered as liquid property assets. 

Many valuations of this asset class are undertaken by appraisers in the USA and the accepted valuation approach is to value the 
properties on the basis of market value as fully equipped operational entities, having regard to trading potential. This approach is 
recognised in the Red Book and is adopted for other categories of property that are normally bought and sold on the basis of their 
trading potential. Examples include hotels, student accommodation, licensed properties, marinas and petrol stations.

The UK self-storage sector differs from the USA in that the larger multiples control in the region of 50% of the market by net rentable 
storage space. The scope for active trading of these property assets is therefore likely to be less; however there was evidence of an 
increased number of transactions in 2007, albeit as corporate transactions rather than individual property sales. However, there have 
been very few transactions in 2008 and 2009 although there has been a renewal in activity in 2010.

C&W believe that the valuation methodology adopted in the USA is also the most appropriate for the UK market.

Methodology
C&W have adopted different approaches for the valuation of the leasehold and freehold assets as follows:

Freehold Property
The valuation is based on a discounted cash flow of the net operating income projected over a 10-year period and a notional sale of the 
asset at the end of the 10th year. 

49

Annual Report & Accounts 2011 Lok’n’Store Group Plcnotes to the financial statements continueD

for the year enDeD 31 July 2011

11b  Property, Plant and Equipment continued
Assumptions
a.  Net operating income is based on projected revenue received less projected operating costs together with a central administration 
charge representing 6% of the estimated annual revenue subject to a cap and a collar. The initial net operating income is calculated 
by estimating the net operating income in the first 12 months following the valuation date.

b.  The net operating income in future years is calculated assuming straight-line absorption from day one actual occupancy to an 

estimated stabilised/mature occupancy level. In the valuation the assumed stabilised occupancy level for the 17 trading stores (both 
freeholds and leaseholds) averages 70.16% (2010: 72.14%). The projected revenues and costs have been adjusted for estimated cost 
inflation and revenue growth.

c.  The capitalisation rates applied to existing and future net cash flow have been estimated by reference to underlying yields for industrial 
and retail warehouse property, yields for other trading property types such as hotels and student housing, bank base rates, 10-year 
money rates, inflation and the available evidence of transactions in the sector. On average for the 17 stores the yield (net of purchaser’s 
costs) arising from the first year of the projected cash flow is 5.49% (2010: 5.68%). This rises to 11.72% (2010: 11.81%) based on the 
projected cash flow for the first year following estimated stabilisation in respect of each property.

d.  The future net cash flow projections (including revenue growth and cost inflation) have been discounted at a rate that reflects the 

risk associated with each asset. The weighted average annual discount rate adopted (for both freeholds and leaseholds) is 12.18% 
(2010: 12.20%).

e.  Purchaser’s costs of 5.80% have been assumed initially and sale plus purchaser’s costs totalling 7.80% are assumed on the notional 

sales in the 10th year in relation to the freehold stores.

Leasehold Property
The same methodology has been used as for freehold property, except that no sale of the assets in the 10th year is assumed, but the 
discounted cash flow is extended to the expiry of the lease. The average unexpired term of the Group’s operating leaseholds is approximately 
15 years and two months as at 31 July 2011 (13 years and two months as at 31 July 2010). Valuations for stores held under operating leases are 
not reflected in the statement of financial position and the assets in relation to these stores are carried at cost less accumulated depreciation.

Special Assumption – Lease Extension
One of the Group’ leases has been renegotiated during the year and includes a 10 year option to renew the lease from March 2025 to 
March 2035. The option to extend is only operable in the event that all four of the leases are extended and is personal to Lok’nStore or 
another ‘major self-storage operator’, to be approved by the landlord (approval not to be unreasonably withheld). The valuation on the 
Special Assumption that the option to extend the lease for 10 years is reflected.

Market Uncertainty 
C&W’s valuation report comments on valuation uncertainty resulting from the recent global banking crisis coupled with the economic downturn 
which have caused a low number of transactions in the wider property market and in particular in the market for self-storage property. 

Although there were a number of self-storage transactions in 2007, C&W have noted that the only significant transactions since 2007 are:
1.  The sale of a 51% share in Shurgard Europe which was announced in January 2008 and completed on 31 March 2008;
2.  The sale of the former Keepsafe portfolio by Macquarie to Alligator Self-Storage which was completed in January 2010; and
3.  The purchase by Shurgard Europe of 80% interests held by its joint venture partner (Arcapita) in its two European joint venture 

vehicles, First Shurgard and Second Shurgard. The price paid was €172 million and the transaction was announced in March 2011. 
The two joint ventures owned 72 self-storage properties; 

Due to the lack of comparable market information in the self-storage sector, C&W have therefore had to exercise more than the usual 
degree of judgement in arriving at their opinion of value. 

It has been held that valuers may properly conclude within a range of values. This range is likely to be greater in an illiquid market where 
inherent uncertainty exists and a greater degree of judgement must therefore be applied.

Prudent Lotting
C&W have assessed the value of each property individually. However, with regard to those stores with negative or low initial cash flow 
C&W have prepared their valuation on the assumption that were these properties to be brought to the market then they would be lotted 
or grouped for sale with other more mature assets of a similar type owned by the Company in such a manner as would most likely be 
adopted in the case of an actual sale of the interests valued. This lotting assumption has been made in order to alleviate the issue of 
negative or low short-term cash flow. C&W have not assumed that the entire portfolio of properties owned by the Group would be sold 
as a single lot and the value for the whole portfolio in the context of a sale as a single lot may differ significantly from the aggregate of the 
individual values for each property in the portfolio, reflecting prudent lotting as described above.

50

Lok’n’Store Group Plc Annual Report & Accounts 201111c  Property Lease Premiums
£2.9 million of costs relating to the long lease at Maidenhead is classified as a non-current asset in the statement of financial position 
(2010: £2.9 million). This represents a lease premium paid on entering the lease and other related costs. The lease runs until 31 March 
2076. A peppercorn rent is payable until 2027 and a market rent thereafter.

Property lease premiums

Balance 1 August
Additions during the year

Balance 31 July

12  Investments

Investment in subsidiary undertakings

1 August 2009
Capital contributions arising from share-based payments

31 July 2010

Capital contributions arising from share-based payments

31 July 2011

31 July
2011
£

31 July
2010
£

2,860,781
83,322

2,826,199
34,582

2,944,103

2,860,781

£

1,309,046
 181,436

1,490,482

 99,639

1,590,121

The Company holds more than 20% of the share capital of the following companies, all of which are incorporated in England and Wales: 

Class of shareholding

Directly

 Indirectly

 Nature of business

% of shares and voting rights held

Lok’nStore Limited
Lok’nStore Trustee Limited1
Southern Engineering and Machinery Company Limited
Semco Machine Tools Limited2
Semco Engineering Limited2
Saracen Datastore Limited3

Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary

100
–
100
–
–
–

–
100
–
100
100
90.6

Self-storage 
Trustee
Land
Dormant
Dormant
Records Management 
& Serviced Archive 
Services

1  This company is a subsidiary of Lok’nStore Limited.
2  These companies are subsidiaries of Southern Engineering and Machinery Company Limited and did not trade during the year. 
3  This company is a subsidiary of Lok’nStore Limited.

The fair value of these investments has not been disclosed because it cannot be measured reliably as there is no active market for these 
equity instruments. The Company currently has no plans to dispose of these investments.

13  Inventories

Consumables and goods for resale

Group
2011
£

Group
2010
£

Company
2011
£

110,414

70,085

–

Company
2010
£

–

The amount of inventories recognised as an expense during the year was £149,843 (2010: £144,337).

51

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
notes to the financial statements continueD

for the year enDeD 31 July 2011

14  Trade and Other Receivables

Trade receivables
Other receivables
Prepayments and accrued income

Group
2011
£

1,164,497
166,734
489,771

Group
2010
£

794,131
47,483
349,142

1,821,002

1,190,756

Company
2011
£

Company
2010
£

–
–
–

–

–
– 
–

–

The Directors consider that the carrying amount of trade and other receivables approximates their fair value.

Trade Receivables
In respect of its self-storage business, the Group does not typically offer credit terms to its customers and hence the Group is not 
exposed to significant credit risk. All customers are required to pay in advance of the storage period. A late charge of 10% is applied to a 
customer’s account if they are greater than 10 days overdue in their payment. The Group provides for receivables as a general provision 
based upon sales levels. There is a right of lien over the customers’ goods, so if they have not paid within a certain time frame, we have 
the right to sell the items they store to recoup the debt owed by the customer. Trade receivables that are overdue are provided for based 
on estimated irrecoverable amounts from the sale of goods, determined by reference to past default experience. 

For individual self-storage customers, the Group does not perform credit checks, however this is mitigated by the fact that all customers 
are required to pay in advance, and also to pay a deposit of four weeks’ storage income. Before accepting a new business customer who 
wishes to use a number of the Group’s stores, the Group uses an external credit rating to assess the potential customer’s credit quality 
and defines credit limits by customer. There are no customers who represent more than 5% of the total balance of trade receivables. 

In respect of its serviced archive and records management business, customers are invoiced typically monthly in advance for the archive 
storage of their boxes, tape and files and the provision of additional services, such as document box or tape collection and retrieval from 
archive, customers are invoiced typically monthly in arrears. The serviced archive segment with over 300 customers has a greater 
customer concentration with its 10 largest corporate customers accounting for 40% of revenue.

Included in the Group’s trade receivables balance are receivables with a carrying amount of £249,239 (2010: £54,568) which are past due 
at the reporting date for which the Group has not provided as there has not been a significant change in credit quality and the amounts 
are still considered recoverable. The Group holds a right of lien over the customers’ goods if these debts are not paid. The average age 
of these receivables is 40 days past due (2010: 52 days past due).

Ageing of past due but not impaired receivables

0–30 days
30–60 days
60+ days

Total

Movement in the allowance for doubtful debts

Balance at the beginning of the year
Impairment losses recognised
Amounts written off as uncollectible

Balance at the end of the year

Group
2011
£

114,326
93,044
41,869

249,239

Group
2011
£

81,040
42,860
(23,147)

Group
2010
£

13,826 
3,784
36,958 

54,568 

Group
2010
£

91,846 
12,758
(23,564) 

100,753

81,040 

The concentration of credit risk is limited due to the customer base being large and unrelated. Accordingly, the Directors believe that 
there is no further provision required in excess of the allowance for doubtful debts.

52

Lok’n’Store Group Plc Annual Report & Accounts 201114  Trade and Other Receivables continued
Ageing of impaired trade receivables

0–30 days
30–60 days
60+ days

Total

15  Trade and Other Payables

Trade payables
Taxation and social security costs
Other payables
Accruals and deferred income

Group
2011
£

1,083,889
449,059
912,805
2,210,043

Group
2011
£

–
–
100,753

100,753

Group
2010
£

–
–
81,040

81,040 

Group
2010
£

Company
2011
£

Company
2010
£

460,527
391,743
957,352
1,864,816

4,655,796

3,674,438

–
–
–
–

–

–
–
–
–

–

The Directors consider that the carrying amount of trade and other payables and accruals and deferred income approximates fair value.

16  Financial Instruments
The Group manages its capital to ensure that entities in the Group will be able to continue as going concerns while maximising the 
return to stakeholders through the optimisation of the debt and equity balance. The capital structure of the Group consists of debts, 
which includes the borrowings disclosed in note 18, cash and cash equivalents and equity attributable to the owners of the parent, 
comprising issued capital, reserves and retained earnings as disclosed in the Consolidated Statement of Changes in Equity on page 30. 
The Group’s banking facilities require that management give regular consideration to interest rate hedging strategy. The Group has 
complied with this during the year.

The Group’s Board reviews the capital structure on an ongoing basis. As part of this review, the Board considers the cost of capital and 
the risks associated with each class of capital. The Group seeks to have a conservative gearing ratio (the proportion of net debt to equity). 
The Board considers at each review the appropriateness of the current ratio in light of the above. The Board is currently satisfied with the 
Group’s gearing ratio. 

The gearing ratio at the year-end is as follows:

Debt
Cash and cash equivalents

Net Debt
Statement of financial position equity
Net debt to equity ratio

Group
2011
£

Group
2010
£

(28,167,894)
3,778,524

(28,089,416)
5,364,031

(24,389,370)
38,826,424
62.8%

(22,725,385)
39,108,306
58.1%

The increase in the Group’s gearing ratio arises through the combined effect of a decrease in net cash balances arising from the purchase 
of the Saracen Datastore business for cash of £3.65 million and partially offset by the cash generated from operations, and a decrease in the 
valuation of its freehold properties. 

Exposure to credit and interest rate risk arises in the normal course of the Group’s business. There are no foreign currency risks.

A Derivative Financial Instruments and Hedge Accounting
The Group’s activities expose it primarily to the financial risks of interest rates. Currently the Group does not undertake any hedging 
activities or use any derivative financial instruments although the Board keeps hedging policy in respect of interest rates actively under 
review in order to maintain a balance between flexibility and the hedging of interest rate risk. 

B Debt Management
Debt is defined as non-current and current borrowings, as detailed in note 17. Equity includes all capital and reserves of the Group 
attributable to the owners of the parent. The Group is not subject to externally imposed capital requirements.

53

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
notes to the financial statements continueD

for the year enDeD 31 July 2011

16  Financial Instruments continued
The Group borrows through a senior five year term revolving credit facility, arranged through The Royal Bank of Scotland plc secured 
on its existing store portfolio and other Group assets with a net book value of £82.2 million (2010: £81.7 million). Borrowings are arranged 
to ensure the Group fulfils its strategy of growth and development of its store portfolio and to maintain short-term liquidity. As at the 
reporting date the Group has a committed revolving credit facility of £40 million (2010: £40 million). This facility expires on 5 February 
2012. Undrawn committed facilities at the year-end amounted to £11,910,584 (2010: £11,910,584). On 20 October 2011, the Group 
agreed a new senior five year term revolving credit facility with Lloyds TSB plc (see note 30, Events after the reporting date).

C Interest Rate Risk Management
The Group’s policy on interest rate management is agreed at Board level and is reviewed on an ongoing basis. All borrowings are 
denominated in Sterling and are detailed in note 18. The Group has a number of revolving loans within its overall revolving credit facility 
and as such is exposed to interest rate risks at the time of renewal arising from any upward movement in the LIBOR rate. 

The following interest rates applied during the financial year:
1  LIBOR plus a 1.25%–1.35% margin for the revolving advances amounting to £28.1 million.
2  0.25% for non-utilisation (i.e. that part of the facility which remains undrawn from time to time). From 30 June 2011, the non-utilisation 

charge increased from 0.25%–0.5% 

Cash balances held in current accounts attract no interest but surplus cash is transferred daily to ‘one-day’ or ‘two-day’ treasury 
deposits which attract interest at the prevailing money market rates. All amounts are denominated in Sterling. The balances at 31 July 
2011 are as follows:

Variable rate treasury deposits1
Bank deposits

Total deposits

Group
2011
£

Group
2010
£

3,537,605
65,000

5,185,624
–

3,602,605

5,185,624

1  Money market rates for the Group’s variable rate treasury deposit track RBS base rate minus 0.05%. The rate attributable to the variable rate deposits at 31 July 2011 was 0.45%.

The Group reviews the current and forecast projections of cash flow, borrowing and interest cover as part of its monthly management 
accounts review. In addition, an analysis of the impact of significant transactions is carried out regularly, as well as a sensitivity analysis 
of the impact of movements in interest rates on gearing and interest cover. 

The Group is exposed to interest rate risk as entities in the Group borrow funds at floating interest rates. Hedging policy is kept under 
review to align with interest rate view and defined risk appetite. The Group has no interest rate derivatives in place.

D Interest Rate Sensitivity Analysis
In managing interest rate risk the Group aims to reduce the impact of short-term fluctuations on the Group’s earnings, without 
jeopardising its flexibility. Over the longer term, permanent changes in interest rates may have an impact on consolidated earnings.

At 31 July 2011, it is estimated that an increase of one percentage point in interest rates would have reduced the Group’s annual profit 
before tax by £276,266 (2010: £281,339) and conversely a decrease of one percentage point in interest rates would have increased the 
Group’s annual profit before tax by £276,266 (2010: £281,339). There would have been no effect on amounts recognised directly in other 
comprehensive income. The sensitivity has been calculated by increasing by 1% the average variable interest rate applying to the variable 
rate borrowings in the year, namely 1.84% (2010: 1.81%).

E Cash Management and Liquidity
Ultimate responsibility for liquidity risk management rests with the Board of Directors, which has built an appropriate liquidity 
risk management framework for the management of the Group’s short, medium and long-term funding and liquidity management 
requirements. The Group manages liquidity risk by maintaining adequate reserves, banking facilities and reserve borrowing facilities 
by continuously monitoring forecast and actual cash flows and matching the maturity profiles of financial assets and liabilities. Included 
in note B above is a description of additional undrawn facilities that the Group has at its disposal to further reduce liquidity risk.

Short-term money market deposits are used to manage liquidity whilst maximising the rate of return on cash resources, giving due 
consideration to risk.

F Foreign Currency Management
The Group operates solely in the United Kingdom and as such all of the Group’s financial assets and liabilities are denominated in Sterling 
and there is no exposure to exchange risk. 

54

Lok’n’Store Group Plc Annual Report & Accounts 2011 
16  Financial Instruments continued
G Credit Risk
The credit risk management policies of the Group with respect to trade receivables are discussed in note 14. The Group’s self-storage 
business has no significant concentration of credit risk, with exposure spread across 6,700 customers in our stores and no individual 
customer accounts for more than 1% of revenue. The serviced archive business with over 300 customers has a greater concentration 
of credit risk with its 10 largest corporate customers accounting for 40% of revenue and its top 50 delivering 71.1% of revenue. 

The credit risk on liquid funds is limited because the counterparty is a bank with high credit ratings assigned by international credit-rating 
agencies, in line with the Group’s policy which is to borrow from major institutional banks when arranging finance.

The Group’s maximum exposure to credit risk at 31 July 2011 was £1,208,122 (2010: £833,185) on receivables and £3,778,524 (2010: 
£5,364,031) on cash and cash equivalents.

H Maturity Analysis of Financial Liabilities
The undiscounted contractual cash flow maturities are as follows:

2011 – Group

From two to five years
From one to two years

Due after more than one year
Due within one year

Trade
and other
payables
£

–
–

Borrowings
£

–
26,342

–
2,817,741

26,342
28,141,552

Interest on 
borrowings
£

–
6,093

6,093
282,001

Total contractual undiscounted cash flows

2,817,741

28,167,894

288,094

2010 – Group

From two to five years
From one to two years

Due after more than one year
Due within one year

Trade
and other
payables
£

Borrowings
£

–
–

–
28,089,416

–
2,037,007

28,089,416
–

Interest on 
borrowings
£

–
770,870

770,870
507,884

Total contractual undiscounted cash flows

2,037,007

28,089,416

1,278,754

The Group’s only borrowings are through a senior five year term revolving credit facility of £40 million secured by legal charges and 
debentures over the freehold and leasehold properties and other assets of the business with a net book value of £82.2 million together 
with cross-company guarantees of Lok’nStore Limited. 

I Fair Values of Financial Instruments

Categories of financial assets and financial liabilities

Financial assets
Trade and other receivables
Cash and cash equivalents
Financial liabilities
Trade and other payables
Bank loans
Finance leases

2011
£

2010
£

1,208,122
3,778,524

833,185
5,364,031

(2,817,741)
(28,071,905)
(78,478)

(2,037,007)
(28,036,885)
–

The fair values of the Group’s cash and short-term deposits and those of other financial assets equate to their carrying amounts. The 
Group’s receivables and cash and cash equivalents are all classified as loans and receivables and carried at amortised cost. Further details 
are set out in note 14. The amounts are presented net of provisions for doubtful receivables and allowances for impairment are made where 
appropriate. Trade and other payables and bank borrowings are all classified as financial liabilities measured at amortised cost.

55

Annual Report & Accounts 2011 Lok’n’Store Group Plc 
 
notes to the financial statements continueD

for the year enDeD 31 July 2011

16  Financial Instruments continued
J Company’s Financial Instruments
The Company’s only financial assets are amounts owed by subsidiary undertakings amounting to £5.6 million (2010: £6.02 million) which 
are classified as loans and receivables. These amounts are denominated in Sterling, are non-interest bearing, are unsecured and fall due 
for repayment within one year. No amounts are past due or impaired. The Company has no financial liabilities.

17  Borrowings

Non-current

Bank loans repayable in more than two years but not more than five years
Gross
Deferred financing costs

Bank loans repayable in more than two years but not more than five years
Net borrowings

Finance lease liabilities

Non-current borrowings

Current

Bank loans repayable in less than one year
Gross

Deferred financing costs
Bank loans repayable in more than two years 
 but not more than five years
Net borrowings

Finance lease liabilities

Current borrowings

Group
2011
£

Group
2010
£

Company
2011
£

Company
2010
£

–
 –

28,089,416
 (52,531)

–

28,036,885

26,342

 –

26,342

28,036,885

28,089,416

(17,511)

28,071,905

 52,136

28,124,041

–

–

–

–

–

–
–

–

–

–

–

–

–

–

–

–
–

–

–

–

–

–

–

–

–

The bank loans are secured by legal charges and debentures over the freehold and leasehold properties and other assets of the business 
with a net book value of £82.2 million together with cross-company guarantees of Lok’nStore Limited. The revolving credit facility is for a 
five-year term and expires on 5 February 2012. The Group is not obliged to make any repayments prior to expiration. The loans bear 
interest at the London Inter-Bank Offer Rate (LIBOR) plus 1.25%–1.35% Royal Bank of Scotland plc margin. 

Refinancing of Banking Facilities
After the reporting date, the Group has negotiated a new five year £40 million revolving credit facility with Lloyds TSB plc. The revolving 
credit facility is for a five-year term and expires on 19 October 2016. The facility will be used to repay the existing RBS facility and provide 
working capital for the development of the business over the medium term. The Group is not obliged to make any repayments prior to 
expiration. The loans bear interest at the London Inter-Bank Offer Rate (LIBOR) plus 2.35%–2.65% margin based on a loan to value 
covenant test while the interest cover and loan to value covenants are broadly in line with the previous facility. 

Finance Lease Liabilities
Lease liabilities are effectively secured as the rights to the leased asset revert to the lessor in the event of default and are as follows:

Group
2011
£

66,323
32,434
–

98,757
(20,279)

78,478

Group
2010
£

Company
2011
£

Company
2010
£

–
–
–

–
–

–

–
–
–

–
–

–

–
–
–

–
–

–

Gross finance liabilities – minimum lease payments
Within one year
Later than one year and no later than five years
Later than five years

Future finance charges on finance leases

56

Lok’n’Store Group Plc Annual Report & Accounts 201117  Borrowings continued
The present value of finance lease liabilities is as follows:

Gross finance liabilities – minimum lease payments
Within one year
Later than one year and no later than five years
Later than five years

18  Deferred Tax

Deferred tax liability

Liability at start of year
Charge to income for the year
Tax credited directly to other comprehensive income
Saracen acquisition – Initial recognition Intangibles
Saracen – other deferred tax recognised on acquisition

Liability at end of year

Group
2011
£

52,136
26,342
–

78,478

Group
2010
£

Company
2011
£

Company
2010
£

–
–
–

–

–
–
–

–

–
–
–

–

2011
£

2010
£

10,846,123
65,031
(1,216,374)
827,210
33,111

10,248,297
209,400
388,426
–
–

10,555,101

10,846,123

The following are the major deferred tax liabilities and assets recognised by the Group and the movements during the year:

At 1 August 2009
Charge/(credit) to income for the year
Charge to other comprehensive income

At 31 July 2010

Charge/(credit) to income for the year
Charge to other comprehensive income
Saracen 
– Initial recognition Intangibles
– Recognised on acquisition

Tax
losses
£

Intangible
Assets
£

Accelerated
capital
allowances
£

1,461,400
18,271
–

(1,463,333)
370,607
–

1,479,671

(1,092,726)

(206,073)
–

494,084
–

Other 
temporary
differences
£

18,825
(18,825)
–

Revaluation of
properties
£

Rolled over 
gain
on disposal
£

Total
£

7,683,637
(69,662)
388,426

2,547,768
(90,991)
–

10,248,297
209,400
388,426 

–

8,002,401

2,456,777

10,846,123

24,449
–

(65,445)
(1,216,374) 

(181,984)
–

65,031
(1,216,374)

–
–
–

–

–
–

–
33,111

–
–

827,210
–

–
–

–
–

–
–

827,210
33,111

At 31 July 2011 

1,306,709

(598,642) 

827,210

24,449

6,720,582

2,274,793

10,555,101

At the reporting date, the Group has unused revenue tax losses of approximately £2.63 million (2010: £4.8 million) available to carry 
forward against future profits of the same trade. A deferred tax asset of £0.62 million (2010: £1.09 million) has been recognised in respect 
of such losses. This asset offsets against the deferred tax liability position in respect of accelerated capital allowances and other 
temporary differences. The losses can be carried forward indefinitely.

A potential deferred tax asset of £39,195 (2010: £8,000) arises in respect of the share options in existence at 31 July 2009 but has not 
been recognised in the accounts. No deferred tax asset arises in relation to the remainder of the share options as at 31 July 2011 as the 
share price at the year-end is below the exercise price of the options.

The UK’s main rate of corporation tax is expected to reduce from 26% to 25% from 1 April 2012, thereafter tax rates are expected to 
reduce by 1% per year to 23% in 2014. Due to the difficulty of predicting the amount of capital expenditure over this period, it is not 
possible to accurately quantify the effect of the rate change on the deferred tax position over this period. 

57

Annual Report & Accounts 2011 Lok’n’Store Group Plcnotes to the financial statements continueD

for the year enDeD 31 July 2011

19  Share Capital

Authorised:
35,000,000 Ordinary Shares of 1 pence each (2010: 35,000,000)

Allotted, issued and fully paid Ordinary Shares

Movement in issued share capital

Number of shares at 31 July 2010 and 31 July 2011

2011
£

2010
£

350,000

350,000

£

 £

267,589

267,589

Called up, 
allotted and 
fully paid 
£

Number

26,758,865

267,589

The Company has one class of Ordinary Shares which carry no right to fixed income.

Following approval by shareholders of a special resolution at the AGM on 3 December 2010, the Company has authority to make market 
purchases of up to 5,845,299 shares. The authority expires at the conclusion of the next AGM, but is expected to be renewed at the next AGM. 

20  Equity Settled Share-Based Payment Plans
The Group operates two equity-settled share-based payment plans, an approved and an unapproved share option scheme, the rules of 
which are similar in all material respects. The Enterprise Management Initiative Scheme (‘EMI’) is closed to new grants of options as the 
Company no longer meets the HMRC small company criteria. 

The Company has the following share options:

Summary

Enterprise Management Initiative Scheme (refer note 22)
Approved Share Options Scheme (refer note 23)
Unapproved Share Options (refer note 24)
Approved CSOP Share Options (refer note 25)

As at
31 July
2010

491,901
–
2,192,213
179,019

Granted

Exercised

–
–
240,517
62,983

Lapsed/ 
surrendered

(142,735)
–
(268,344)
(10,000)

As at
31 July 
2011

349,166
–
2,164,386
232,002

(421,079)

2,745,554

–
(421,079)

1,830,000
915,554

(421,079)

2,745,554

–
–
–
–

–

–
–

–

–
–
–
–

–

–
–

–

–
(5,837)
(21,674)
–

491,901
–
2,192,213
179,019

(27,511)

2,863,133

(10,000)
(17,511)

1,655,000
1,208,133

(27,511)

2,863,133

Granted

Exercised

Lapsed/
surrendered

As at
31 July 
2010

2,863,133

303,500

1,655,000
1,208,133

175,000
128,500

2,863,133

303,500

As at
31 July
2009

491,901
5,837
2,086,906
–

–
–
126,981
179,019

2,584,644

306,000

1,490,000
1,094,644

175,000
131,000

2,584,644

306,000

Total

Options held by Directors
Options not held by Directors

Total

Summary

Enterprise Management Initiative Scheme (refer note 22)
Approved Share Options Scheme (refer note 23)
Unapproved Share Options (refer note 24)
Approved CSOP Share Options (refer note 25)

Total

Options held by Directors
Options not held by Directors

Total

58

Lok’n’Store Group Plc Annual Report & Accounts 201120  Equity Settled Share-Based Payment Plans continued
The following table shows options held by Directors under all schemes.

2011

Executive Directors
A Jacobs
SG Thomas
RA Davies
CM Jacobs
Non-Executive Directors
RJ Holmes
ETD Luker
CP Peal
I Wright

2010

Executive Directors
A Jacobs
SG Thomas
RA Davies
CM Jacobs
Non-Executive Directors
RJ Holmes
ETD Luker
CP Peal

EMI Scheme
Note 22

 Approved 
Scheme
Note 23

Unapproved 
Scheme
Note 24

Approved 
CSOP share 
options
Note 25

–
–
98,039
79,173

–
–
–
–

177,212

–
–
–
–

–
–
–
–

–

450,000
450,000
478,431
191,082

10,000
15,000
10,000
–

–
–
23,530
24,745

–
–
–
–

1,604,513

48,275

1,830,000

Total

450,000
450,000
600,000
295,000

10,000
15,000
10,000
–

EMI Scheme
Note 22

 Approved 
Scheme
Note 23

 Unapproved 
Scheme
Note 24

–
–
98,039
79,173

–
–
–

177,212

–
–
–
–

–
–
–

–

400,000
400,000
428,431
166,082

10,000
15,000
10,000

Approved 
CSOP share 
options
Note 25

–
–
23,530
24,745

–
–
–

Total

400,000
400,000
550,000
270,000

10,000
15,000
10,000

1,429,513

48,275

1,655,000

The grant of options to Executive Directors and senior management is recommended by the Remuneration Committee on the basis of 
their contribution to the Group’s success. The options vest after three years. No options have been granted under the EMI approved 
scheme in the year (2010: nil).

The exercise price of the options is equal to the closing mid-market price of the shares on the trading day previous to the date of the 
grant. The exercise of options awarded has been subject to a key non-market performance condition being the achievement of an annual 
revenue target of £10 million. This condition has now been achieved. Exercise of an option is subject to continued employment. The life of 
each option granted is seven years. There are no cash settlement alternatives.

The expected volatility is based on a historical review of share price movements over a period of time, prior to the date of grant, 
commensurate with the expected term of each award. The expected term is assumed to be six years which is part way between vesting 
(three years after grant) and lapse (10 years after grant). The risk free rate of return is the UK gilt rate at date of grant commensurate with 
the expected term (i.e. six years).

The total charge for the year relating to employer share-based payment schemes was £99,639 (2010: £181,436), all of which relates 
to equity-settled share-based payment transactions. In total a ‘Share-based payments reserve’ at 31 July 2011 of £1,375,558 results 
(2010: £1,275,919). 

The Group has taken advantage of the exemption available under IFRS2 to exclude options granted before 7 November 2002 from the 
share-based payment charge so not all of the Group’s options are included in the share-based payment calculations detailed below.

The total fair value of the options granted in the year was £121,353 (2010: £90,652).

59

Annual Report & Accounts 2011 Lok’n’Store Group Plcnotes to the financial statements continueD

for the year enDeD 31 July 2011

21  Enterprise Management Initiative Scheme
The Company operates a share option scheme under the Enterprise Management Initiative (‘EMI’). 

The share options granted will only be exercisable upon the achievement of one of the following performance criteria:
1  The revenue for any period commencing after the date of grant has exceeded £10 million.
2  The profits for any period commencing after the date of grant has exceeded £3 million.
3  The share price has exceeded £5.
4  Control of the Company changes.

Since the year ended 31 July 2007, revenue has exceeded £10 million and therefore the performance criteria has been met.

Movements in the year are shown in the table below.

Outstanding at 1 August
Granted during the year
Forfeited during the year
Exercised during the year
Expired during the year
Outstanding at 31 July

Exercisable at 31 July

Weighted2
average
exercise
 price
 2011
pence

121.23
–
102.81
–
n/a1
121.23

121.23

Options
2011
number

491,901
–
(91,655)
–
(51,080)
349,166

349,166

Weighted1
average
exercise
price
pence

129.91
–
–
–
–
129.31

129.31

Options
2010
number

491,901
–
–
–
–
491,901

491,901

1  Options granted prior to November 2002.
2  Weighted average price excludes options that were granted prior to November 2002.

The share price at the year-end was 107.0 pence per share. The share price ranged from 83.0 pence per share to 144.0 pence per share 
during the year. The exercise prices for shares exercisable at 31 July ranged from 93.0 pence per share to 176.5 pence per share.

The options outstanding at 31 July 2011 had a weighted average contractual life of 2.7 years (2010: 4.5 years).The inputs into the Black-
Scholes model used by our remuneration consultants, Hewitt New Bridge Street Consultants, are as follows:

Expected
 volatility
(%)

26.82
 34.48
33.82
33.80
32.31
30.46
29.53
29.18

As at
31 July
 2011

25,000
22,759
31,414
98,039

Expected
dividend
 yield
(%)

Risk free 
interest
rate
(%)

Fair value
charge
per award

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

4.05
4.95
4.60
4.60
5.11
4.24
4.62
4.72

14.90 
49.81 
41.05 
41.04 
47.20 
56.94
68.21 
60.22 

Exercise
price
(pence)

102
113
152
102

Date
from which
 exercisable

20/01/07
30/07/07
30/07/08
19/01/07

Expiry date

20/01/14 
30/07/14 
30/07/15
19/01/14

Date of grant

21 July 2003
27 November 2003
19 January 2004
20 January 2004
30 July 2004
29 July 2005
24 April 2006
31 July 2006

Expected
life (years)

Share price at
date of grant
(pence)

6
6
6
6
6
6
6
6

66.50
105.50
100.00
100.00
113.00
150.00
176.50
156.00

Exercise
price
(pence)

93.00
93.50
102.00
102.00
113.00
152.00
176.50
156.00

The following table shows options held by Directors under this scheme.

As at
31 July
2010

25,000
22,759
31,414
98,039

Granted

Surrendered

–
 –
 –
–

–
–
–
–

CM Jacobs
CM Jacobs
CM Jacobs
RA Davies

60

Lok’n’Store Group Plc Annual Report & Accounts 2011 
22  Approved Share Option Scheme
The Company issues approved share options.

The share options granted will only be exercisable upon the achievement of one of the following performance criteria:
1  Group revenue exceeds £5 million.
2  Share price exceeds 150 pence.
3  Control of the Company changes.

Since year ended 31 July 2002, the Company’s revenue has exceeded £5 million and therefore the performance criteria has been met. 
Movements in the year are shown in the table below.

Outstanding at 1 August
Granted during the year
Forfeited during the year
Exercised during the year
Expired during the year

Outstanding at 31 July

Exercisable at 31 July

Weighted
average
exercise
 price
 2011
pence

Options
2011
number

–
–
–
–
–

–

–

–
–
–
–
–

–

–

Weighted
average
exercise
 price
2010
pence

175.00 
–
–
–
175.00

–

–

Options
2010
number

5,837
–
–
–
(5,837)

–

–

There were no options outstanding at the end of the year and the scheme closed on 31 May 2010.

23  Unapproved Share Options
The Company issues unapproved share options.

The share options exercisable from 8 July 2002 and 31 May 2003 will only be exercisable upon the achievement of one of the following 
performance criteria:
1  Group revenue exceeds £5 million.
2  Share price exceeds 150 pence.
3  Control of the Company changes.

Since year ended 31 July 2002, the Company’s revenue has exceeded £5 million and therefore the performance criteria has been met.

All other options will only be exercisable upon achievement of one of the following performance criteria:
1  The revenue for any period commencing after the date of grant has exceeded £10 million.
2  The profits for any period commencing after the date of grant has exceeded £3 million.
3  The share price has exceeded £5.
4  Control of the Company changes.

Since year ended 31 July 2007, the Company’s revenue has exceeded £10 million and therefore the performance criteria has been met.

61

Annual Report & Accounts 2011 Lok’n’Store Group Plcnotes to the financial statements continueD

for the year enDeD 31 July 2011

23  Unapproved Share Options continued
Movements in the year are shown below:

Outstanding at 1 August
Granted during the year
Forfeited during the year
Exercised during the year
Expired during the year

Outstanding at 31 July

Exercisable at 31 July

Weighted
average
exercise
 price
 2011
pence

136.18
107.00
182.84
–
–

Options
2010
number

2,086,906
126,981
(10,000)
–
(11,674)

Options
2011
number

2,192,2132
240,517
(268,344)
–
–

2,164,3862

127.09

2,192,213

1,458,888

149.69

1,351,232

Weighted1
average
exercise
 price
2010
pence

136.18
85.00
56.50
–
71.00

136.18

162.16

1  Weighted average price excludes options that were granted prior to November 2002.
2  Figures to do not include 15,000 options that were granted prior to November 2002.

The options outstanding at 31 July 2011 had a weighted average remaining contractual life of 6.2 years (2010: 6.8 years). The exercise 
prices for shares exercisable at 31 July 2010 ranged from 93.0 pence per share to 269.5 pence per share.

The inputs into the Black-Scholes model used by our remuneration consultants, New Bridge Street Consultants, are as follows:

Share price
at date
of grant
(pence)

Expected
life (years)

6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6

100.00
113.00
145.00
150.00
176.50
156.00
203.50
272.00
213.50
211.00
211.00
211.00
211.00
130.50
56.50
85.00
107.00

Exercise
price
(pence)

102.00
113.00
148.00
152.00
176.50
156.00
148.00
269.50
213.50
178.15
93.00
113.00
152.00
130.50
56.50
85.00
107.00

Expected
volatility
(%)

Expected 
dividend
 yield
(%)

Risk free
interest
rate
(%)

33.80
32.31
30.95
30.46
29.53
29.18
29.32
29.47
29.96
29.97
29.97
29.97
29.97
30.60
40.21
39.22
40.20

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.37
0.47
0.47
0.47
0.47
0.47
0.77
1.77
1.56
0.93

4.60
5.11
4.32
4.24
4.62
4.72
4.75
5.29
5.38
5.36
5.36
5.36
5.36
4.77
3.14
2.29
1.87

Fair value
charge
per award

41.04
47.20
55.48
56.94
68.21
60.22
103.85
105.52
82.24
94.44
140.00
127.77
106.64
47.40
20.49
29.62
39.98

Date of grant

20 January 2004
30 July 2004
16 May 2005
29 July 2005
24 April 2006
31 July 2006
28 November 2006
24 April 2007
31 July 2007
01 August 2007
01 August 2007
01 August 2007
01 August 2007
31 July 2008
31 July 2009
31 July 2010
31 July 2011

62

Lok’n’Store Group Plc Annual Report & Accounts 201123  Unapproved Share Options continued
The following unapproved share options have been granted to Directors of the Company1.

A Jacobs
A Jacobs
A Jacobs
A Jacobs
A Jacobs
A Jacobs
A Jacobs
A Jacobs
A Jacobs

Total A Jacobs

S Thomas
S Thomas
S Thomas
S Thomas
S Thomas
S Thomas
S Thomas
S Thomas
S Thomas

Total S Thomas

R Davies
R Davies
R Davies
R Davies
R Davies
R Davies
R Davies
R Davies
R Davies

Total R Davies

C Jacobs
C Jacobs
C Jacobs
C Jacobs
C Jacobs
C Jacobs
C Jacobs
C Jacobs
C Jacobs

Total C Jacobs

E Luker

Total E Luker

R Holmes

Total R Holmes

C Peal

Total C Peal

As at
31 July 2010

50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
–

400,000

50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
–

400,000

1,961
50,000
100,000
100,000
50,000
50,000
50,000
26,470
–

428,431

2,241
25,000
18,586
25,000
25,000
45,000
25,000
255
–

166,082

15,000

15,000

10,000

10,000

10,000

10,000

Granted
£

 –
–
–
–
–
–
–
–
50,000

50,000

–
–
–
–
–
–
–
–
50,000

50,000

–
–
–
–
–
–
–
–
50,000

50,000

 –
–
–
–
–
–
–
–
25,000

25,000

–

–

–

–

–

–

Exercised/
lapsed
£

–
–
–
–
–
–
–
–
–

–

–
–
–
–
–
–
–
–
–

–

–
–
–
–
–
–
–
–
–

–

–
–
–
–
–
–
–
–
–

–

–

–

–

–

–

–

As at
31 July
2011

50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000

450,000

50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000

450,000

1,961
50,000
100,000
100,000
50,000
50,000
50,000
26,470
50,000

478,431

2,241
25,000
18,586
25,000
25,000
45,000
25,000
255
25,000

191,082

15,000

15,000

10,000

10,000

10,000

10,000

Exercise
price
(pence)

102
113
152
156
213.5
130.5
56.5
85.0
107.0

102
113
152
156
213.5
130.5
56.5
85.0
107.0

102
113
152
156
213.5
130.5
56.5
85.0
107.0

113
148
152
205
269.5
130.5
56.5
85.0
107.0

Date
from which
exercisable

20/01/07
30/07/07
30/07/08
31/07/09
31/07/10
31/07/11
31/07/12
30/07/13
31/07/14

 20/01/07
30/07/07
30/07/08
31/07/09
31/07/10
31/07/11
31/07/12
30/07/13
31/07/14

20/01/07
30/07/07
30/07/08
31/07/09
31/07/10
31/07/11
31/07/12
30/07/13
31/07/14

30/07/07
16/05/08
30/07/08
28/11/09
24/04/10
31/07/11
31/07/12
30/07/13
31/07/14

Expiry
date

20/01/14 
30/07/14
30/07/15
31/07/16
31/07/17
31/07/18
31/07/19
30/07/20
31/07/21

20/01/14 
30/07/14 
30/07/15 
31/07/16
31/07/17
31/07/18
31/07/19
30/07/20
31/07/21

20/01/14 
30/07/14 
30/07/15 
31/07/16
31/07/17
31/07/18
31/07/19
30/07/20
31/07/21

30/07/14 
16/05/15 
30/07/15 
28/11/16
24/04/17
31/07/18
31/07/19
30/07/20
31/07/21

56.5

31/07/12

31/07/19

56.5

31/07/12

31/07/19

56.5

31/07/12

31/07/19

1 

 In addition, 50,000 options are held by Value Added Services Limited, a company in which Andrew Jacobs and Simon Thomas have a beneficial interest. 

63

Annual Report & Accounts 2011 Lok’n’Store Group Plcnotes to the financial statements continueD

for the year enDeD 31 July 2011

24  CSOP Approved Share Options
On 2 June 2010 the Group adopted a Company Share Option Plan (‘CSOP’). The CSOP subsequently achieved HMRC approval on 
28 June 2010. There are no performance conditions attached to share options issued under CSOP.

Movements in the year are shown below:

Outstanding at 1 August
Granted during the year
Forfeited during the year
Exercised during the year
Expired during the year

Outstanding at 31 July

Exercisable at 31 July

Weighted
average
exercise
price
 2011
pence

85.00
107.00
85.00
–
–

Options
2010
number

–
179,019
–
–
–

90.97

179,019

Options
2011
number

179,019
62,983
(10,000)
–
–

232,002

–

–

–

Weighted
average
exercise
 price
2010
pence

–
85.00
–
–
–

85.00

–

The options outstanding at 31 July 2011 had a weighted average remaining contractual life of 9.3 years (2010: 10 year). There were no 
options exercisable at 31 July 2011. 

The inputs into the Black-Scholes model used by our remuneration consultants, New Bridge Street Consultants, are as follows:

Date of grant

30 July 2010
31 July 2011

Share price
at date
of grant
(pence)

85.00
107.00

Expected
life (years)

6
6

Exercise
price
(pence)

85.00
107.00

Expected
volatility
(%)

39.22
40.20

Expected
dividend
yield
(%)

1.56
0.90

Risk free
interest
rate
(%)

2.29
1.87

Fair value
charge
per award

29.62
39.98

The following CSOP approved share options have been granted to Directors of the Company.

R Davies
C Jacobs

25  Other Reserves

Group

1 August 2009
Share-based remuneration (options)
Dividend paid

1 August 2010

Share-based remuneration (options)
Dividend paid

31 July 2011

As at
31 July 
2010

23,530
24,745

Granted
£

–
–

Exercised/ 
lapsed
£

–
–

As at
31 July
2011

23,530
24,745

Exercise
price
(pence)

85.0
85.0

Date
from which
exercisable

30/07/13
30/07/13

Expiry
date

30/07/20 
30/07/20

Merger
reserve
£

6,295,295
–
–

Other
distributable
reserve
£

5,735,556
–
(332,416)

Capital
redemption
reserve
£

34,205
–
–

Share-based
payment
reserve
£

1,094,483
181,436
–

Total
£

13,159,539
181,436
(332,416)

6,295,295

5,403,140

34,205

1,275,919

13,008,559

–
–

–
(249,936)

–
–

99,639
–

99,639
(249,936)

6,295,295

5,153,204

34,205

1,375,558

12,858,262

The merger reserve represents the excess of the nominal value of the shares issued by Lok’nStore Group plc over the nominal value of 
the share capital and share premium of Lok’nStore Limited as at 31 July 2001.

The other distributable reserve and the capital redemption reserve arose in the year ended 31 July 2004 from the purchase of the 
Company’s own shares and a cancellation of share premium.

64

Lok’n’Store Group Plc Annual Report & Accounts 2011 
25  Other Reserves continued

Company

1 August 2009

Share-based remuneration (options)
Dividend paid

1 August 2010

Share-based remuneration (options)
Dividend paid

31 July 2011

26  Retained Earnings

Group

1 August 2009
Profit for the financial year
Transfer from revaluation reserve

1 August 2010

Other
distributable
reserve
£

Capital
redemption
reserve
£

Share-based
payment
reserve
£

Total
£

5,735,556

34,205

1,094,483

6,864,244

–
(332,416)

–
–

181,436
–

181,436
(332,416)

5,403,140

34,205

1,275,919

6,713,264

–
(249,936)

–
–

99,639
–

99,639
(249,936)

5,153,204

34,205

1,375,558

6,562,967

Retained
earnings before
deduction of
own shares
£

Own shares
(note 27)
£

Retained 
earnings
Total
£

5,681,334
221,124
188,346

(2,592,812)
–
–

3,088,522
221,124 
188,346

6,090,804

(2,592,812)

3,497,992

Profit attributable to owners of Parent for the financial year
Transfer from revaluation reserve (additional dep’n on revalued assets net of deferred tax)

892,514
196,335

–
–

892,514 
196,335

31 July 2011

7,179,653

(2,592,812)

4,586,841

The Own Shares Reserve represents the cost of shares in Lok’nStore Group plc purchased in the market and held in the Employee 
Benefit Trust to satisfy awards made under the Group’s share incentive plan and shares purchased separately by Lok’nStore Limited for 
Treasury Account. These treasury shares have not been cancelled and were purchased at an average price considerably lower than the 
Group’s adjusted net asset value. These shares may in due course be released back into the market to assist liquidity of the Company’s 
stock and to provide availability of a reasonable line of stock to satisfy investor demand as and when required. 

The Company has taken advantage of the exemption available under the Companies Act 2006 not to present the Company income 
statement. The Company loss for the year was £168,886 (2010: £168,652).

27  Own Shares

1 August 2009
Transfer out of scheme

31 July 2010
Transfer out of scheme

31 July 2011

ESOP
shares
Number

623,212
–

623,212
–

ESOP
shares
£

499,910
–

499,910
–

Treasury
shares
Number

1,142,000
–

1,142,000
–

Treasury
shares
£

2,092,902
–

2,092,902
–

Own shares
total
£

2,592,812
–

2,592,812
–

623,212

499,910

1,142,000

2,092,902

2,592,812

Lok’nStore Limited holds a total of 1,142,000 of Lok’nStore Group plc Ordinary Shares of 1 pence each for treasury with an aggregate 
nominal value of £11,420 purchased for an aggregate cost of £2,092,902 at an average price of £1.818 per share. These shares represent 
4.27% of the Parent Company’s called-up share capital. The maximum number of shares held by Lok’nStore Limited in the year was 
1,142,000. No shares were disposed of or cancelled in the year.

Distributable reserves are reduced by £2,092,902 reflecting the purchase cost of these treasury shares (See note 26).

The Group operates an Employee Benefit Trust (‘EBT’) under a settlement dated 8 July 1999 between Lok’nStore Limited and Lok’nStore 
Trustee Limited, constituting an employees’ share scheme.

65

Annual Report & Accounts 2011 Lok’n’Store Group Plcnotes to the financial statements continueD

for the year enDeD 31 July 2011

27  Own Shares continued
Funds are placed in the trust by way of deduction from employees’ salaries on a monthly basis as they so instruct for purchase of shares 
in the Company. Shares are allocated to employees at the prevailing market price when the salary deductions are made. 

As at 31 July 2011, the Trust held 623,212 (2010: 623,212) Ordinary Shares of 1 pence each with a market value of £666,837 (2010: 
£529,730). No shares were transferred out of the scheme during the year (2010: nil). 

No dividends were waived during the year. No options have been granted under the EBT.

28  Cash flows 
(a) Reconciliation of profit before tax to cash generated from operations

Profit before tax 
Depreciation
Professional costs – Acquisition of Saracen
Equity settled share-based payments
Loss on sale of fixed assets
Interest receivable
Interest payable
Increase in inventories
Decrease in receivables
Increase in payables

Cash generated from operations

2011
£

2010
£

938,280
1,615,868
129,208
99,639
–
(24,063)
522,513
(40,329)
(630,246)
988,689

430,524
1,832,477
–
181,436
452
(18,979)
508,687
(2,980)
10,140
524,537

3,599,559

3,466,294

(b) Reconciliation of Net Cash Flow to Movement in Net Debt
Net debt is defined as debt on non-current and current borrowings, as detailed in note 18 less cash balances held in current accounts 
and surplus cash transferred daily to ‘one-day’ or ‘two-day’ treasury deposits.

(Decrease)/increase in cash in the year
Change in net debt resulting from cash flows

Movement in net debt in year
Net debt brought forward

Net debt carried forward

31 July
2011
£

31 July
2010
£

(1,585,507)
(78,478)

2,135,300
–

(1,663,985)
(22,725,385)

2,135,300
(24,860,685)

(24,389,370)

(22,725,385)

29  Commitments Under Operating Leases
At 31 July 2011 the total future minimum lease payments under non-cancellable operating leases were as follows:

The Group as a Lessee:
The minimum lease payments under non-cancellable operating lease rentals are in aggregate as follows:

Land and buildings
Amounts due:
  Within one year
  Between two and five years
  After five years

Group
2011
£

Group
2010
£

Company
2011
£

Company
2010
£

1,578,307
5,919,772
8,404,878

1,287,352
4,709,408
7,018,703

15,902,957

13,015,463

–
–
–

–

–
–
–

–

Operating lease payments represent rentals payable by the Group for certain of its properties. 

Leases are negotiated for a typical term of 20 years and rentals are fixed for an average of five years.

66

Lok’n’Store Group Plc Annual Report & Accounts 201129  Commitments Under Operating Leases continued
The Group as Lessor:
Property rental income earned during the year was £92,450 (2010: £98,763). This income is considered as ancillary and relatively 
short-term to the Group’s trading activities as these properties are sites held for their development potential as self-storage centres and 
the rental income ceases when the buildings are demolished. These tenancies are therefore of a short-term nature since tenants are 
served notice to vacate pending redevelopment of the site or if very short the leases run off to the end of their term. 

At the reporting date, the Group had contracted with tenants, under non-cancellable leases, for the following future minimum 
lease payments:

Within one year

Group
2011
£

Group
2010
£

Company
2011
£

76,945

57,413

–

Company
2010
£

–

30  Events After the Reporting Date
a) Refinancing of Banking Facilities – Lloyds Banking Group 
The Group has negotiated a new five year £40 million revolving credit facility with Lloyds TSB plc. The revolving credit facility is for a 
five-year term is effective from 20 October 2011 and expires on 19 October 2016. The facility will be used to refinance the existing RBS 
facility and provide working capital for the development of the business over the medium term. The Group is not obliged to make any 
repayments prior to expiration. The loans bear interest at the London Inter-Bank Offer Rate (LIBOR) plus 2.35%–2.65% margin based on 
a loan to value covenant test while the interest cover and loan to value covenants are broadly in line with the previous facility. 

b) Renewal of Planning Permission at Reading 
On 4 October 2011, the planning permission originally granted for demolition of existing building and erection of 112 flats with associated 
car parking and landscaping at 5-9 Berkeley Avenue, Reading in accordance with the terms of the application Ref 10/01567/EXT, dated 
7 September 2010 was renewed on appeal. There were no substantive additional conditions imposed by the Inspector which materially 
impact on the existing Permission.

31  Related Party Transactions
The following balances existed between the Company and its subsidiaries at 31 July:

Net amount due from Lok’nStore Limited

2011
£

2010
£

5,600,941

6,019,763

The amount due from Lok’nStore Limited is interest free. The balance is repayable on demand, however the Company has no present 
intention to demand repayment within one year and so the amount has been presented as a non-current asset as at 31 July 2011. 

The Company provides share options for the employees of Lok’nStore Limited. The capital contributions arising from these share-based 
payments are separately disclosed under investments in note 12.

The aggregate remuneration of the Directors, who are the key management personnel of the Group, is set out below. Further information 
on the remuneration of individual Directors is found in note 6 of the Notes to the Financial Statements.

Short-term employee benefits
Post-employment benefits
Share-based payments

Total

2011
£

507,400
14,663
66,182

2010
£

479,169
8,944
99,318

588,245

587,431

67

Annual Report & Accounts 2011 Lok’n’Store Group Plcnotes to the financial statements continueD

for the year enDeD 31 July 2011

31  Related Party Transactions continued
The Group maintains a service agreement for strategic services with Value Added Services Limited, a company in which Andrew Jacobs 
and Simon Thomas have a beneficial interest. The total fees payable to Value Added Services Limited are as shown in note 6. Fees are 
settled monthly and there were no outstanding amounts due to Value Added Services Limited at the year-end (2010: £nil). The maximum 
balance outstanding at any time during the year was £24,252 (ex VAT) (2010: £24,252).

The Group uses Trucost plc, an environmental research company, to provide information and undertake performance assessment of the 
environmental effect of its business activities. Trucost plc is a company in which Andrew Jacobs and Simon Thomas have a beneficial 
interest. The total fees payable to Trucost plc in respect of its environmental assessment and reporting for the year was £6,000 (2010: 
£6,000). The balance outstanding to Trucost plc at year-end was £nil (2010: £nil).

The Group has an agreement with Keith Jacobs, a brother of Andrew Jacobs and Colin Jacobs, for the provision of marketing services 
and support on a consultancy basis. The fees payable to Keith Jacobs during the year under this arrangement were £20,741 (2010: 
£21,434). There was £3,427 outstanding due to Keith Jacobs at the year-end (2010: £1,791). The maximum balance outstanding at any 
time during the year is £3,427 (ex VAT) (2010: £1,791).

32a  Capital Commitments and Guarantees
The Group has capital expenditure contracted but not provided for in the financial statements of £343,327 (2010: £84,984) relating to 
minor works.

32b  Bank Borrowings
The Company has guaranteed the bank borrowings of Lok’nStore Limited. As at the year-end, that company had gross bank borrowings 
of £28.1 million (2010: £28.1 million). 

32c  Contingent Liability – Value Added Tax
As an ancillary activity, Lok’nStore acts as an intermediary in relation to supplies of exempt insurance to customers for which it receives 
a commission. In November 2007, Lok’nStore originally approached HMRC, on a purely voluntary and unprompted basis, to request the 
implementation of a Partial Exemption Special Method (‘PESM’). Lok’nStore, advised by Baker Tilly Tax & Accounting Limited, maintained 
that the standard partial exemption method, i.e. one based on the values of the various different income streams, resulted in a wholly 
distortive restriction of input tax. Lok’nStore remains of the view that revenue is a poor proxy for the ‘use’ of the majority of the input tax 
incurred by Lok’nStore and, as a consequence, the standard method does not provide a fair result.

Current Dealings with HMRC
On 25 February 2008, HMRC determined that it was appropriate to raise an assessment in the amount of £140,902.95 in respect of 
Lok’nStore’s partial exemption calculations, under the Standard Partial Exemption Method (‘standard method’) for the VAT periods April 
2005 through April 2007. Lok’nStore rejected the basis of this assessment and has advanced a number of other proposals and arguments in 
a bid to resolve this now long-running dispute. Again, these have been rejected. Following the formal rejection of the various proposals which 
were submitted for a PESM, a local review of the decision was requested which upheld the rejection of a PESM. This decision was appealed 
by Lok’nStore to the Tax Tribunal in September 2009. Counsel also confirmed that Lok’nStore should carry out a Standard Method Override 
Calculation (‘SMO’) and that this should be calculated on the same basis as the proposed mixed floor space and values based method.

Position at Year End 
There are two appeals lodged at the Tax Tribunal; one in respect of the proposed PESM going forward and the other in respect of the 
SMO calculations for the past VAT periods. It has been agreed with the Tribunal and HMRC that the second appeal (i.e. the SMO appeal) 
will be stood over pending the outcome of the first appeal in respect of the proposed PESM. It is expected that a Tribunal Hearing will 
take place in January 2012 to determine the matter.

On a range of outcomes, on a worst case scenario, the overall liability in relation to input tax claimed up to the end of July 2011 which may 
become repayable to HMRC totals £369,193 (2010: £327,765) based on the standard method restriction. Of this £203,386 (2010: £192,830) 
relates to capital expenditure inputs and £165,807 (2010: £134,935) relates to income statement items. Alternatively, If a special method is 
agreed, this may give a restriction of around 1%, in which case the total amount of VAT (plus interest) to be assessed by HMRC would on the 
figures above give a special method restriction of £83,910 (2010: £77,005). On a pro rata basis this potential liability between restricted inputs 
gives a liability of £55,217 (2010: £51,472) relating to capital expenditure inputs and £28,693 (2010: £25,533) relating to income statement 
items. Interest would be added to both totals.

It is not impossible that there should be no restriction of input tax incurred as calculations indicate that the proposed PESM, using a 
mixed floor space and values based method, gives a minimal restriction. As a result, no restriction of input tax will be required under this 
method on the basis that the de minimis limits are not breached.

While this remains an ongoing dispute with HMRC and while the outcome at present remains uncertain it is not considered that any 
material provision is necessary.

68

Lok’n’Store Group Plc Annual Report & Accounts 2011oUR SToRES

Swindon (West), Wiltshire
16–18 Caen View
Rushy Platt Industrial Estate
Swindon
Wiltshire SN5 8WQ
Tel  01793 878222
Fax  01793 878333
swindonwest@loknstore.co.uk 

Tonbridge, Kent
Unit 6 Deacon Trading Estate
Vale Road
Tonbridge
Kent TN9 1SU
Tel  01732 771007
Fax  01732 773350
tonbridge@loknstore.co.uk

Under development

Southampton, Hampshire
Third Avenue
Millbrook
Southampton 
SO15 0JX

North Harbour, Port Solent, 
Hampshire
Southampton Road
Portsmouth 
PO6 4RH

Maidenhead, Berkshire
Stafferton Way
Maidenhead
Berkshire 
SL6 1AY

Reading, Berkshire
A33 Reading Relief Road
Reading
Berkshire
RG1 6EL

Head office
Lok’nStore plc
112 Hawley Lane
Farnborough
Hampshire GU14 8JE
Tel  01252 521010
www.loknstore.com

Central Enquiries
0800 587 3322
info@loknstore.co.uk
www.loknstore.co.uk

Ashford, Kent
Wotton Road
Ashford
Kent TN23 6LL
Tel  01233 645500
Fax  01233 646000
ashford@loknstore.co.uk

Basingstoke, Hampshire
Crockford Lane
Chineham
Basingstoke
Hampshire RG24 8NA
Tel  01256 474700
Fax  01256 477377
basingstoke@loknstore.co.uk 

Crayford, Kent
Block B
Optima Park 
Thames Road 
Crayford
Kent DA1 4QX
Tel  01322 525292
Fax  01322 521333
crayford@loknstore.co.uk

Eastbourne, East Sussex
Unit 4, Hawthorn Road
Eastbourne
East Sussex BN23 6QA
Tel  01323 749222
Fax  01323 648555
eastbourne@loknstore.co.uk 

Fareham, Hampshire
26 + 27 Standard Way
Fareham Industrial Park
Fareham
Hampshire PO16 8XJ
Tel  01329 283300
Fax  01329 284400
fareham@loknstore.co.uk

Farnborough, Hampshire
112 Hawley Lane
Farnborough
Hampshire GU14 8JE
Tel  01252 511112
Fax  01252 744475
farnborough@loknstore.co.uk 

Poole, Dorset
50 Willis Way
Fleetsbridge
Poole
Dorset BH15 3SY
Tel  01202 666160
Fax  01202 666806
poole@loknstore.co.uk

Harlow, Essex
Unit 1 Dukes Park
Edinburgh Way
Harlow
Essex CM20 2GF
Tel  01279 454238
Fax  01279 443750
harlow@loknstore.co.uk

Horsham, West Sussex
Blatchford Road 
Redkiln Estate
Horsham
West Sussex RH13 5QR
Tel  01403 272001
Fax  01403 274001
horsham@loknstore.co.uk 

Luton, Bedfordshire
25 Brunswick Street
Luton
Bedfordshire LU2 0HG
Tel  01582 721177
Fax  01582 721188
luton@loknstore.co.uk

Milton Keynes, 
Buckinghamshire
Etheridge Avenue
Brinklow
Milton Keynes
Buckinghamshire MK10 0BP
Tel  01908 281900
Fax  01908 281700
miltonkeynes@loknstore.co.uk 

Northampton Central
16 Quorn Way
Grafton Street Industrial Estate
Northampton NN1 2PN
Tel  01604 629928
Fax  01604 627531
nncentral@loknstore.co.uk

Northampton Riverside
Units 1–4
Carousel Way
Northampton
Northamptonshire NN3 9HG
Tel  01604 785522
Fax  01604 785511
northampton@loknstore.co.uk

Portsmouth, Hampshire
Rudmore Square
Portsmouth PO2 8RW
Tel  02392 876783
Fax  02392 821941
portsmouth@loknstore.co.uk 

Reading, Berkshire
5–9 Berkeley Avenue
Reading
Berkshire RG1 6EL
Tel  0118 958 8999
Fax  0118 958 7500
reading@loknstore.co.uk

Southampton, Hampshire
Manor House Avenue
Millbrook
Southampton
Hampshire SO15 0LF
Tel  02380 783388
Fax  02380 783383
southampton@loknstore.co.uk

Staines, Middlesex
The Causeway
Staines
Middlesex TW18 3AY
Tel  01784 464611
Fax  01784 464608
staines@loknstore.co.uk

Sunbury on Thames, 
Middlesex
Unit C, The Sunbury Centre
Hanworth Road
Sunbury
Middlesex TW16 5DA
Tel  01932 761100
Fax  01932 781188
sunbury@loknstore.co.uk

Swindon Kembrey Park, 
Wiltshire
Kembrey Street 
Elgin Industrial Estate
Swindon
Wiltshire SN2 8AZ
Tel  01793 421234
Fax  01793 422888
swindoneast@loknstore.co.uk

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Head office
Lok’nStore Group Plc 
 112 Hawley Lane 
Farnborough 
Hampshire GU14 8JE

Tel 01252 521010

www.loknstore.co.uk
www.loknstore.com