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Lok'nStore Group Plc

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FY2019 Annual Report · Lok'nStore Group Plc
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Lok’nStore Group plc

Annual Report  
and Accounts 

for the year ended 31 July 2019

We are a leading company in the fast growing UK  
self-storage market. We opened our first self-storage centre 
in February 1995 and have grown consistently over the 
last 24 years. We currently operate 34 self-storage centres 
mainly in Southern England. We have been listed on AIM 
since June 2000.

Financial Statements

56  Consolidated Statement of Comprehensive Income
57  Consolidated Statement of Changes in Equity
58  Company Statement of Changes in Equity
 Consolidated and Company Statements  
59 
of Financial Position

60  Consolidated Statement of Cash Flows
61  Accounting Policies
70  Notes to the Financial Statements 
98  Glossary
99  Our Stores

Overview

2  Chairman’s Statement
4  Group at a Glance

Strategic Report

The UK Self-Storage Market 

8 
10  Our Business Model
12  Our Strategy
13  Chief Executive Officer’s Review
17  Key Performance Indicators
19  Property Review
22  Financial Review 
30  Principal Risks and Uncertainties
33  Corporate Sustainability Report 

Governance

38  Board of Directors and Advisers 
40  Corporate Governance
46  Directors’ Report
48  Remuneration Report
50  Statement of Directors’ Responsibilities
51 

 Independent Auditor’s Report to the  
Members of Lok’nStore Group plc

Lok’nStore Group plc Annual Report and Accounts 2019

To find out more visit: 
www.loknstore.com/investors

Highlights

Impressive growth and expanding 
new store opening programme.

GROUP REVENUE1 

£16.95m

£15.37m

up 10.3%

GROUP ADJUSTED  
EBITDA2

up 11.5%

18

19

£7.39m

£6.63m

18

19

ADJUSTED TOTAL  
ASSETS5 

up 11.2%

ADJUSTED NET ASSET  
VALUE6 PER SHARE 

up 11.1%

OPERATING PROFIT3  

£5.06m

£4.55m

up 11.1%

18

19

ANNUAL DIVIDEND  
PER SHARE

up 9.1%

£201.7m

£181.4m

18

19

£5.33

£4.80

18

19

12.0p

11.0p

18

19

STRONG BALANCE SHEET, CONSERVATIVE DEBT
•  Net debt down 9.3% to £29.3 million  

EFFICIENT CAPITAL ALLOCATION
•  Disposal of document storage business for  

(2018: £32.3 million)

£7.63 million cash 

•  Loan to value ratio7 down to 16.1% (2018: 19.7%) 
•  Increased bank facility from £50 million to  

£75 million with an accordion to £100 million

•  Sale and manage back of Crayford store at 

valuation for £7.42 million net cash 

“ Lok’nStore Group has had an excellent year successfully implementing our 
strategic objectives. We have created a strong platform for an exciting period of 
growth for Lok’nStore with revenue, profits and asset values all moving strongly 
ahead. Our adjusted net asset value per share has increased by a substantial 
11.1% to £5.33 this year and we are raising the annual dividend by 9.1% to 12 
pence per share. We have achieved a notable acceleration in our new store 
pipeline to 14 sites which will significantly increase operating space over the 
coming years.”

“ With a strong balance sheet and low gearing helped by capital recycling, we will 
continue to build more landmark stores in an under-supplied market. This will add 
considerable momentum to sales and earnings growth and positions the Group 
well for the future.” 

 Andrew Jacobs, CEO

Find out more about our Key 
Performance Indicators on page 17

01

Strategic ReportOverviewGovernanceFinancial Statements 
Chairman’s Statement

“ We are fulfilling our commitment to a period  
of sustainable growth based on the strong 
platform we have built.”

Simon G. Thomas
Chairman

This is an exciting set of results with 
Lok’nStore continuing to deliver 
on our commitment to rapid and 
sustainable growth.

Crayford store generated a further 
£7.42 million in cash. These proceeds 
will now be reinvested back into new 
faster growth landmark stores. 

During the year we opened four 
new landmark stores which are all 
trading well and have contributed to 
both the growth in turnover and the 
significant rise (11.1%) in our Adjusted 
Net Asset Value per share to £5.33 
(2018: £4.80). Our new store pipeline 
has increased to 14 sites. 

While we invested over £14 million 
in store development in this financial 
year, as a result of this recycling of 
capital we are able to report a year-
end loan-to-value (LTV) ratio down  
to 16.1% (2018: 19.7%) and net  
debt down to £29.3 million (2018: 
£32.3 million). 

The detail behind these results 
is discussed further in our Chief 
Executive Officer’s review and the 
Financial Review on pages 13 and 
22 respectively. The performance 
of Lok’nStore this year can be 
summarised under three headings: 

•  Strong operating performance 

resulting in double digit turnover 
and Group Adjusted EBITDA 
growth

•  Growing asset value driven by 
existing store performance and 
growth in new stores

•  More new stores in the pipeline

The continued investor interest in this 
sector together with the transactions 
of self-storage centres gives the 
Board confidence in the increased 
value of our assets.

Capital Recycling 
The disposal of our document 
storage business generated 
£7.64 million in cash (gross) while 
the sale and manage back of our 

The Group continues to source 
high quality sites for new landmark 
stores. Our rapid store development 
programme has led to an increase in 
new and purpose built space to 62% 
of our owned portfolio. This will rise 
to 69% following development of our 
current pipeline.

Managed Stores 
Our growth strategy includes 
increasing the number of stores we 
manage for third party owners. This 
enables the Company to earn revenue 
without having to commit our capital, 
to amortise fixed central costs over a 
wider operating base and drive further 
traffic to our website which benefits 
our entire operation. We generated 
managed store income of £816,676 
this year, up 53% from the previous 
year. Managed store income is 
generated from our existing platform 
and central management, resulting 
in an effective margin from this 
activity of 100%. Our current pipeline 
includes an additional two managed 
stores which will take the total 
number of managed stores to 13.

Committed People 
We rely on the dedication of our 
people to deliver these impressive 
results and will continue to invest in 
training to develop and deepen their 
skills. This year we have provided 
over 4,000 hours of training via 
our Academy and you can read 
more about this in our Corporate 
Sustainability Report. We have 
reviewed our pay levels to ensure  
that all of our employees are paid 
fairly and we continue to promote 
equity ownership to our colleagues 
via our Share Investment Plan and 
the granting of options. 

We do this because it makes 
business sense, directly contributing 
to our strategic and operational 
objectives which are to: 

•  Steadily increase cash available 
for distribution (CAD) per share 
enabling a predictable growth  
of the dividend from a strong 
asset base with conservative 
levels of debt 

•  Fill existing stores and improve 

pricing

•  Acquire more sites to build new 

landmark stores

• 

Increase the number of stores  
we manage for third parties

I would like to thank all of our 
employees for the enormous 
contribution they have made to  
our Group’s continuing success.

02

Lok’nStore Group plc Annual Report and Accounts 20191995

LOK’N STORE  
FOUNDED

£10m

EQUITY RAISED  
IN 2001

#4

SELF STORAGE 
OPERATOR IN THE UK

Board Governance
In March 2018 the London Stock 
Exchange published AIM Notice 50 
requiring companies to comply with 
a recognised Corporate Governance 
Code. Your Board has decided 
to apply the Quoted Companies 
Alliance’s (QCA) Corporate 
Governance Code which takes 
a proportionate principle based 
approach to the application and 
reporting of good governance. We 
believe this code is appropriate to 
the size and nature of the Company. 
Please refer to the Corporate 
Governance section of this report 
and our website for more information.

The composition of the Board is also 
my responsibility and I believe the 
current composition of your Board 
continues to be in the best interest  
of Shareholders as a whole. 

Progressive Dividend Policy 
For the eighth consecutive year and 
in line with our stated aim to provide 
a predictable dividend growth, we 
are proposing to increase the annual 
dividend pay-out by one penny. 
The Group will therefore pay a final 
dividend of 8.33 pence per share on 
10 January 2020 following the interim 
dividend payment of 3.67 pence per 
share in June 2019 making a total 

annual dividend of 12 pence  
per share, up 9.1% from 11 pence 
last year. 

I hope you enjoy reading this  
year’s report and that you will feel  
as confident and optimistic as I  
do about the future of Lok’nStore 
Group plc.  

Simon G. Thomas
Chairman 
1 November 2019

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4 

NEW LANDMARK 
STORES

1 

ACQUIRED STORE

216,000

ADDITIONAL SQ. FT.  
OF LETTABLE SPACE 

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Group at a Glance

Lok’nStore Group plc is one of the leading companies 
in the fast growing UK self-storage market.

HOUSEHOLD STORAGE

BUSINESS STORAGE

•  Storage rooms

•  Vehicle storage

•  Pallet storage

•  Self-storage archiving

•  Student packages

•  Flexible space

•  Forces & services 

•  Commercial vehicle 

packages

storage

We opened our first self-storage centre in 1995 
and have grown consistently over the last 24 
years, currently with 34 self-storage centres 
trading mainly in Southern England. 

We have been listed on the AlM Market since 
June 2000 and the Board accounts for 28.52% 
of the Total Voting Rights (TVR) in the ordinary 
shares of the Company (2018: 29.3%).

We offer self-storage from our own stores, 
and management services to third party 
storage owners. Self-storage and other storage 
services are available to both household and 
business customers at our highly branded 
Lok’nStore centres.

REVENUE BY  
CUSTOMER TYPE

NUMBER OF TRADING 
STORES BY TYPE

NUMBER OF PIPELINE 
STORES BY TYPE

33.3% 
Business customers
66.7%
Household  
customers

23
Owned stores
11
Managed stores

9
Owned stores
5
Managed stores

OUR LANDMARK STORES

We develop and operate self-storage centres 
predominantly in prominent locations in Southern 
England. Our eye-catching buildings with their 
distinctive orange livery create highly visible 
landmarks which continue to be a big contributor 
of new business for Lok’nStore.

We opened or acquired five new stores in this 
financial year: Cardiff, Dover, Exeter, Ipswich and 
Hedge End.

04

PAGE

7

IPSWICH

Lok’nStore Group plc Annual Report and Accounts 201934

STORAGE CENTRES 

11,800+ 

CUSTOMERS 

161

EMPLOYEES

OUR LOCATIONS

New Stores 
Cardiff  
Dover 
Exeter 
Ipswich 
Hedge End 

Pipeline Stores 
Bedford 
Bournemouth 
Cheshunt 
Gloucester  
Leicester 
Stevenage  
Warrington 
Wolverhampton

Stores  
Aldershot 
Ashford 
Basingstoke  
Bristol 
Broadstairs 
Chichester 
Crawley 
Crayford  
Eastbourne 
Farnborough 
Fareham 
Gillingham 
Harlow 
Hemel Hempstead 
Horsham 
Luton 
Maidenhead 
Milton Keynes 
Northampton Central  
Northampton Riverside  
Poole 
Portsmouth 
Reading 
Southampton 
Sunbury 
Swindon 
Tonbridge 
Wellingborough 
Woking

To find out more about  
our store locations visit: 
www.loknstore.com

PAGE

37

PAGE

55

EXETER

DOVER

05

Strategic ReportOverviewGovernanceFinancial Statements06

Lok’nStore Group plc Annual Report and Accounts 201908 The UK Self-Storage Market10 Our Business Model12 Our StrategyStrategic ReportIPSWICH

Lok’nStore Ipswich opened in July 2019 and early trading 
has been encouraging.

This stunning landmark store is located on Futura Park, a new 
but established retail destination to the south-east of Ipswich 
town centre. The store sits between premium brands such as 
John Lewis, Waitrose and Audi, reflecting the premium service 
that our store team provides to its customers.

The market-leading, modern store is the only purpose-built 
storage facility serving the 135,000 people of Ipswich and 
becomes the first Lok’nStore location open in Suffolk.

40,690 

SQUARE FEET OF MAXIMUM 
LETTABLE AREA

OPEN

NOW

07

Strategic ReportOverviewGovernanceFinancial Statements13 Chief Executive Officer’s Review 17 Key Performance Indicators19 Property Review22 Financial Review30 Principal Risks and Uncertainties33 Corporate Sustainability ReportThe UK Self-Storage Market

The UK self-storage market at a glance

The Self-Storage Association UK Annual Industry Survey 2019 reports that the 
UK Self Storage industry is made up of 1,582 sites offering 45.6 million square 
feet of space. There was a 3.9% increase in space used by customers in 2018. 

SQUARE FEET  
OF SELF STORAGE PER 
HEAD OF POPULATION

9.4

1.8

0.7

UK

AUSTRALIA

USA

£720m

ANNUAL 
TURNOVER OF UK 
SELF STORAGE 
INDUSTRY

28,800 

SQ. FT. AVERAGE  
STORE SIZE

1.3m 

SQ FT OF 
ADDITIONAL 
SPACE USED BY 
CUSTOMERS IN 2018

3.9%

RISE IN OCCUPANCY 
ACROSS THE 
INDUSTRY IN 2018

 48%

ONLY
OF PEOPLE HAVE A 
REASONABLE OR 
GOOD AWARENESS 
OF SELF STORAGE 

08

Lok’nStore Group plc Annual Report and Accounts 2019Lok’nStore’s Opportunity  
in the Market
The Self-Storage Association UK 
(SSA UK) Annual Industry Survey 
2019 notes that public awareness 
of and demand for self-storage is 
increasing. We know that on average 
customers chose a store within five 
miles of their home or business. With 
a pipeline of eight secured stores 
and a further six stores progressing 
through the acquisitions process, 
Lok’nStore is well placed to attract 
these customers and add further 
momentum to the growth of our 
sales and profits.

Combining the Group’s competitive 
strengths (recognised brand, 
excellent customer service, rigorous 
cost control) and the attractive 
market dynamics of the storage 
sector (growing sector, under supply, 
resilience during economic downturn) 
with our strong balance sheet and 
flexible operating and ownership 
model (see our portfolio strategy on 
page 12), we believe Lok’nStore can 
take advantage of the opportunities 
presented and continue its growth 
without significantly increasing risk. 

Market Overview
As reported in the Self-Storage 
Association UK (SSA UK) Annual 
Industry Survey 2019 the UK self-
storage market continues to grow 
but remains under-developed relative 
to Australia and the USA. In the 
UK there are an estimated 1,582 
self-storage facilities providing 45.6 
million square feet of storage space. 
With a population of 65.2 million 
people in the UK this equates to 
only 0.68 square feet per person 
compared to 9.4 square feet per 
person in the USA and 1.8 square 
feet in Australia. The UK has 46%  
of all European self-storage space.

Drivers of Demand  
for Self-storage
Demand for self-storage by both 
business and household customers 
is driven by a specific need based 
on changing circumstances as well 
as economic activity and business 
confidence. 

For household customers their need 
is often linked to a life event where 
they will need space temporarily, for 
example to support a house sale, but 
increasingly householders are using 
storage on a semi-permanent basis 
to free up space at home or store 
belongings they don’t have room for.

The structure of the UK industry 
is changing. When the industry 
first emerged companies were 
predominately single owner sites 
often located in industrial areas 
but larger operators (defined as 
operators managing ten or more 
sites), such as Lok’nStore, have 
recently been developing purpose 
built stores in retail facing locations 
offering customers a higher standard 
of product and service.

Business customers use self-
storage for a variety of purposes 
including storage of goods, excess 
or seasonal stock, document 
archiving or storage of equipment 
and tools. Businesses tend to store 
for longer than household customers 
and take larger units, although they 
also take advantage of self-storage 
for temporary periods to support 
seasonal sales or office moves  
or refurbishments. 

The main barriers to entry to the 
market remain the difficulty in finding 
and securing suitable sites as well 
as gaining the appropriate planning 
consents. As a result, according to 
the SSA UK, larger operators now 
own or manage around 30% of 
facilities which translates to 40% of 
market share in terms of revenue and 
space. Currently Lok’nStore is the  
fourth largest operator in the UK. 

09

Strategic ReportOverviewGovernanceFinancial StatementsOur Business Model

Our overriding objective is to steadily increase the Cash Available 
for Distribution (CAD) enabling a predictable growth of the dividend 
from a strong asset base and conservatively geared balance sheet.

WHAT WE DO

•  Buy (or lease) prominent sites

•  Build (or refurbish) landmark, highly 
visible orange storage centres 

•  Offer clean, dry, secure storage to 

business and household customers 

34
UK STORES CURRENTLY 
TRADING

HOW WE CREATE VALUE

•  Take a flexible approach to  

site selection

• 

Increase our asset base

•  Careful cost control

•  Managed pricing strategy

•  Earn fees from managing stores on 

behalf of others 

•  Carefully balanced use of leverage

£17 million
REVENUE

10

Lok’nStore Group plc Annual Report and Accounts 2019SHARING VALUE WITH OUR STAKEHOLDERS

SHAREHOLDERS

CUSTOMERS

OUR PEOPLE

•  High quality earnings 

•  Easy to locate stores

•  Growing NAV

•  Progressive dividend policy

•  Friendly and high level 
customer service 

•  Wide range of storage 

solutions

•  Transparent and  
open contracts

12p
ANNUAL DIVIDEND 
PER SHARE

5 STAR
CUSTOMER REVIEWS 
ON TRUSTPILOT

•  Development opportunities 
through the Lok’nStore 
Academy

•  Uncapped bonus scheme  

for all

•  Share ownership plans

•  Strong health and safety 

approach

£440,000
PAID OUT IN 
STORE BONUSES 
TO STORE TEAMS 
(2018: £400,000)

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11

Strategic ReportOverviewGovernanceFinancial Statements 
 
Our Strategy

OUR OBJECTIVES

ACHIEVEMENTS IN 2019

STRATEGY IN ACTION

STEADILY INCREASE 
CASH AVAILABLE FOR 
DISTRIBUTION (CAD) 
PER SHARE 

Cash Available for Distribution 
(CAD) per share up 8.8% to 
18.95 pence (2018:17.42 pence).

9.1% 
increase in annual 
dividend to 12 pence 
per share 

FILL EXISTING STORES 
AND IMPROVE PRICING

We developed the customer 
journey giving customers the 
ability to find and respond to 
previous quotes with one click.

We focussed on developing 
our teams’ sales and customer 
service through the Lok’nStore 
Academy. These actions 
resulted in conversion of new 
enquiries improving by 1% over 
the year.

6.0% 
Self-storage unit 
occupancy up

0.6%
Self-storage  
pricing up

ACQUIRE MORE 
SITES TO BUILD NEW 
LANDMARK STORES

Cardiff, Dover, Exeter and 
Ipswich stores opened in the 
year – all in prominent locations. 

Eight stores in planning or 
development.

INCREASE THE NUMBER 
OF STORES WE MANAGE 
FOR THIRD PARTIES

Dover and Exeter managed 
stores opened during the year.

We are developing a managed 
store in Gloucester and have 
three managed store sites  
with lawyers.

3 
new sites acquired 
in Stevenage, 
Wolverhampton  
and Warrington

5
managed stores 
in pipeline

12

Lok’nStore Group plc Annual Report and Accounts 2019Chief Executive Officer’s Review 

“ Store visibility remains pivotal to our 
marketing efforts. Our new landmark stores 
are located in highly prominent locations and 
we continually invest in new signage and 
lighting at our existing stores.”

Andrew Jacobs
Chief Executive Officer

Lok’nStore Group has had an excellent 
year successfully implementing 
all of our strategic objectives. 
Revenue, profits and asset values 
have all moved ahead steadily. Our 
rapidly expanding pipeline of new 
stores will substantially increase the 
proportion of our store space which 
is new or purpose-built and will add 
further momentum to the growth of 
sales and profits with plenty of new 
capacity contributing to growth over 
the coming years. 

Total Adjusted Store EBITDA in self-
storage, a key performance indicator 
of profitability and cash flow of the 
business, increased 6.7% to £8.99 
million (2018: £8.42 million). On a like 
for like basis13, the overall Adjusted 
EBITDA margin across all stores was 
over one percentage point higher 
at 58.0% (2018: 56.9%) with the 
Adjusted Store EBITDA margins of 
the freehold stores at 65.4% (2018: 
64.1%) and the leasehold stores at 
43.1% (2018: 44.1%).

Robust Trading
Group revenue (Continuing 
Operations) for the year was £16.95 
million, up 10.3% year on year (2018: 
£15.37 million) driven by occupancy 
increases in both old and new stores. 
This revenue growth led to an 11.5% 
increase in Group Adjusted EBITDA. 

•  Self-storage revenue £16.0 million 
up 9.0% (2018: £14.68 million) 

•  Adjusted Store EBITDA  
£8.99 million up 6.7%  
(2018: £8.42 million) 

•  Unit occupancy up 6.0% 

•  Unit pricing up 0.6% 

Over the course of the year unit 
occupancy rose by a healthy 6.0% 
and unit pricing edged ahead by 
0.6%. Out of 34 stores open 18 were 
trading at above 70% occupancy. 
At the end of July 2019 33.3% of 
Lok’nStore’s self-storage revenue 
was from business customers 
(2018: 33.9%) and 66.7% was from 
household customers, (2018: 66.1%). 
By number of customers 17.7% of our 
customers were business customers 
(2018: 17.8%) and 82.3% household 
customers (2018: 82.2%). 

By the year-end we had 11 managed 
stores following the opening of the 
two new managed stores in Dover 
and Exeter, and the sale of our 
existing store in Crayford on a  
sale and manage back.

The average unexpired term of the 
Group’s operating leaseholds is 
approximately 11 years and 0 months 
as at 31 July 2019 (11 years and 1 
month: 31 July 2018). The leaseholds 
produced 24.8% of the total Adjusted 
Store EBITDA in the year (2018: 27.6%).

In the table on page 14 we show 
how the performance of the stores 
varies between freehold and 
leasehold stores. Currently 46.9% 
of Lok’nStore owned trading space 
is freehold, 24.6% is leasehold and 
28.5% managed stores. Inevitably 
the leaseholds trade on lower 
margins due to the rent payable, 
but nevertheless the 43.1% margins 
achieved is substantial, and leads to 
a higher return on capital than the 
freehold stores which require much 
larger capital expenditure to buy 
the land and buildings. The freehold 
stores produce 75.2% of the Adjusted 
Store EBITDA and account for 89.7% 
of valuations (including secured 
pipeline stores).

When the secured pipeline is 
fully developed the freeholds will 
account for 53.6% of trading space, 
leaseholds will be 19.3% and 
managed stores 27.1%. This mix 
of tenures with their different risk 
and return characteristics provides 
strength in the balance sheet 
and opportunities to create value 
throughout the cycle, and is always 
driven solely by consideration of the 
operating business.

13

Strategic ReportOverviewGovernanceFinancial StatementsChief Executive Officer’s Review 
continued

Portfolio Analysis and Performance Breakdown 

As at 31 July 2019

Freehold

Operating Leaseholds

Managed Stores 

Total Stores Trading

Pipeline Stores 

Owned

Managed Stores 

Total Stores

Number 
of Stores

% of 
Valuation

% of 
Adjusted 
Store 
EBITDA

Adjusted 
Store 
EBITDA 
Margin (%)

When Fully Developed

% Lettable 
Space

Number  

of Stores

Total % 
Lettable 
Space

15

8

11

34

8*

6

2

42

79.5

10.3

–

–

10.2

–

100

75.2

24.8

–

–

–

–

61.8

43.1

100

–

–

–

46.9

24.6

28.5

–

–

–

100

55.8

100

21

8

13

42

–

–

42

53.6

19.3

27.1

–

–

–

100

* 

Applies to the 8 contracted stores only.

In the table below we show how the performance breaks down between the age brackets of the stores. Clearly older 
stores have had more time to fill up and produced 66.5% EBITDAR profit (earnings before interest, tax, depreciation, 
amortisation and rent) margins. Over time as new stores and pipeline sites go through their life cycle they will 
progress towards similar margins as the fully established stores and add substantially to revenues and profits. 

Operating Performance at a Glance (Lok’nStore owned stores only)

Weeks Old

Year Ended 31 July 2019

Sales £’000

Stores Adjusted EBITDA £'000

EBITDA Margin (%) 

Stores Adjusted EBITDAR £'000

EBITDAR Margin (%) 

As at 31 July 2019 (‘000 sq. ft.) 

Maximum Net Area 

Freehold (‘000 sq. ft.) 

Short Leasehold ('000 sq. ft.) 

Number Stores 

Freehold

Short Leasehold 

Total Stores 

Contracted 

Pipeline Under 100

100 to 250

Over 250

Total 

972

304

722

452

31.3%

62.6%

308

452

14,415

8,230

57.1%

9,581

31.7%

62.6%

66.5%

355

355

–

6

–

6

193

193

–

4

–

4

49

49

–

1

–

1

945

537

408

10

8

18

16,109

8,986

55.8%

10,341

64.2%

1,542

1,134

408

21

8

29

Table covers Lok’nStore owned stores only.

In respect of the Farnborough Store (over 250 weeks) the total store revenue includes a £100,000 contribution 
receivable from Group Head Office. 

14

Lok’nStore Group plc Annual Report and Accounts 2019 
 
9.0%

6.0%

6.7%

INCREASE IN 
STORAGE REVENUE

INCREASE IN  
UNIT OCCUPANCY

INCREASE IN ADJUSTED 
STORE EBITDA 

Ancillary Sales
Ancillary sales which consist of boxes 
and packaging materials, insurance 
and other sales increased 11.0% 
(2018: 4.0%) over the year accounting 
for 11.1% of self-storage revenues 
(2018: 11.0%). 

which combines Saracen’s operating 
profit up to the date of disposal with 
the profit arising on its disposal. The 
profit on discontinued operations 
is then aggregated with profit on 
continuing operations in determining 
the Group’s total net profit. 

Document Storage  
Business Sold 
•  Document storage business  
sold for £7.63 million cash 

On 31 January 2019, our serviced 
document storage business, Saracen 
was sold for £7.64 million in cash. 
Saracen made a good profit every 
year under Lok’nStore’s ownership 
and contributed £1.12 million to the 
Group’s revenue and £0.25 million 
to its EBITDA in the six months to 
31 January 2019. 

For accounting purposes the 
disposal of the Saracen business 
constitutes a discontinued operation. 
Separate reporting of discontinued 
operations is important in providing 
users of financial statements with the 
information necessary to determine 
the effects of a disposal transaction 
on the ongoing operations of our 
business. Accordingly the unit’s 
operating numbers and cash flow are 
excluded from the headline figures. 
Discontinued operations are shown 
separately as a single line on the 
Statement of Comprehensive Income 
as a profit on disposal (after tax) 

In the short term the disposal 
proceeds will be used to reduce 
overall Group borrowing and will 
improve all key banking ratios. 
In the medium term the disposal 
proceeds will be used to fund the 
ongoing investment into our highly 
accretive development pipeline of 
new self-storage centres, fulfilling 
the Company’s objective of growing 
asset value by recycling capital from 
lower growth assets into high growth 
landmark stores. 

Marketing
Store visibility remains pivotal to our 
marketing efforts. Our new landmark 
stores are located in highly prominent 
locations and we continually invest 
in new signage and lighting at our 
existing stores.

During the year our marketing 
efforts have continued to focus on 
the presentation of our buildings to 
attract passing traffic and internet 
marketing. With their prominent 
positions, distinctive design and 
bright orange elevations, our stores 
raise the profile of the Lok’nStore 
brand and generate a substantial 
proportion of our business. We 

continue to invest in new signage and 
lighting at our existing stores as well 
as creating striking designs for our 
new landmark stores to promote and 
enhance their visual prominence, and 
engage the local community. 

The internet continues to be the main 
media channel for our advertising. 
Our website at www.loknstore.
co.uk is one of the most established 
self-storage websites in the UK. 
The website delivers a high level 
of customer experience across 
desktop, tablet and smartphone 
devices. This is a very dynamic 
area and we are committed to its 
continued development. We believe 
the internet provides a strong 
competitive advantage for the major 
operators such as Lok’nStore with 
relatively large marketing budgets.

Pipeline of New Stores
Against this background of ever 
improving operating performance 
we have invested £14.0 million in 
new store development this year and 
we have now seen a rapid increase 
in our new store pipeline to eight 
secured stores by the reporting 
date, which will take the total to 42 
stores. These will all be purpose built 
landmark stores in highly prominent 
locations and will add substantially 
to the Group’s capacity for revenue, 
profit and asset growth. We have six 
further store acquisitions progressing 
through the legal process.

15

Strategic ReportOverviewGovernanceFinancial StatementsChief Executive Officer’s Review 
continued

The graph below shows the speed of fill-up of our stores broken down into their age groups. You can see that over 
time the stores have filled up faster with the most recently opened stores (on the left of the graph) filling fastest of all. 
We believe that this shows that the UK self-storage market is still in its infancy with low penetration and increased 
consumer awareness leading to faster fill. It also shows the strength of Lok’nStore’s newly developed landmark  
store model. 

Store Revenue Growth after Opening

2013–2019

l

e
u
n
e
v
e
R
y
k
e
e
W
e
g
a
r
e
v
A

2005–2012

1995–2004

Time Open

Managed Stores 
Lok’nStore manages an increasing number of stores for third party owners. Under this model Lok’nStore can provide 
a turnkey package for investors wishing to own trading self-storage assets. The investor supplies all the capital for 
the project which Lok’nStore manages. Lok’nStore will buy, build and operate the stores under the Lok’nStore brand 
and within our current management structure. 

All of the operating expenses of the store are paid for by the third party out of the store revenue with Lok’nStore 
receiving various fees and performance bonuses. Lok’nStore has no costs directly associated with this function and 
no equity capital at risk. Therefore this activity generates a positive return at minimal risk increasing the overall risk 
adjusted return of the Group as a whole. 

Notable in this year’s accounts is the increase in management fees to £816,676 for this year, up 52.7% on last year. As 
the number of managed stores increases rapidly over the coming years the revenue from them will rise commensurately. 

Future
Lok’nStore Group has had an excellent year successfully implementing our strategic objectives. We have created 
a strong platform for an exciting period of growth for Lok’nStore with revenue, profits and asset values all moving 
ahead at double digit growth rates. 

Against this background of a strong performance from our existing stores, we have also achieved a notable increase 
in our pipeline to 14 new stores. This will add considerable momentum to sales and earnings growth. 

Lok’nStore’s strong operating performance and robust balance sheet underpin our strategy of new landmark store 
openings, positioning the Group well for future growth.

Andrew Jacobs
Chief Executive Officer

1 November 2019

16

Lok’nStore Group plc Annual Report and Accounts 2019 
 
Key Performance Indicators

What we mean when we say … (and why we 
use these Key Performance Indicators (KPIs)) 

In addition to IFRS accounting performance measures we use some Alternative Performance 
Measures (APMs) to help us understand how the underlying business is performing. The following 
table identifies those measures and explains what we mean when we use them and importantly 
why we use them and what they tell you about our business and performance.

1. 

2. 

3. 

4. 

 Continuing Operations – The Group’s document 
storage business was sold on 31 January 2019 and its 
disposal constitutes a discontinued operation. Separate 
reporting of discontinued operations is important 
in providing users of financial statements with the 
information necessary to determine the effects of a 
disposal on the ongoing continuing operations of our 
business. To ensure a clear separation of the financial 
performance of Continuing Operations, Discontinued 
Operations are shown separately on the Statement of 
Comprehensive Income as a profit on disposal (after tax) 
which combines operating profit with the profit arising 
on its disposal. The profit on discontinued operations is 
then aggregated with profit on continuing operations in 
determining the Group’s total net profit.

 Group Adjusted EBITDA – Earnings Before  
Interest, Tax, Depreciation and Amortisation –  
The measure is designed to give clarity on the recurring 
operating cash flow of the business stripping away non-
cash charges, finance charges and tax. Adjusted EBITDA 
is defined as EBITDA before losses or profits on disposal, 
share-based payments, acquisition costs, exceptional 
items, finance income, finance costs and taxation.

 Exceptional Items – refers to one-off items of a 
non-operational nature which arose during the year, 
often relating to asset disposals, and are unlikely to be 
recurring. (Refer to Note 2(c) of the Financial Statements).

 CAD – Cash Available for Distribution – is calculated 
as Adjusted EBITDA less total net finance cost, less 
capitalised maintenance expenses, New Works Team 
costs and current tax. This measure is designed to 
give clarity to the capacity of the business to generate 
ongoing net operating cash that can be used to pay 
dividends to Shareholders or pay down debt. The 
calculation of the Cash Available for Distribution is set  
out in the Financial Review on page 24.

5. 

6. 

7. 

8. 

 Adjusted Total Assets – The value of adjusted  
total assets of £201.7 million (2018: £181.4 million)  
is calculated by adding the independent valuation  
of the leasehold properties of £18.7 million (2018: 
£18.2 million) less their corresponding net book  
value (NBV) £4.0 million (2018: £2.7 million) to the  
total assets in the Statement of Financial Position of  
£187.0 million (2018: £165.9 million). This provides clarity 
on the significant value of the leasehold stores as trading 
businesses which under accounting rules on operating 
leases are only presented at their book values within the 
Statement of Financial Position.

 NAV – Net Asset Value per Share – Adjusted net 
asset value per share is the net assets adjusted for the 
valuation of leasehold stores (properties held under 
operating leases) and deferred tax divided by the 
number of shares at the year-end. The shares held in the 
Group’s employee benefits trust and treasury shares are 
excluded from the number of shares. The calculation of 
the Net Asset Value per share is set out in the Financial 
Review on page 26.

 LTV – Loan to Value Ratio – measures the debt 
of the business expressed as a percentage of total 
property assets giving a perspective on the gearing of 
the business. The calculation is based on net debt of 
£29.3 million as set out in Note 28(b) (2018: £32.3 million) 
as a percentage of the total properties independently 
valued by JLL and including development land assets 
totalling £181.2 million (2018: £162.8 million) as set out  
in the Business and Financial Review on page 26.

 Pipeline Sites – means sites for new stores that we 
have either exchanged contracts on or have agreed 
heads of terms and are progressing with our lawyers 
towards completion. We now have 14 pipeline sites  
of which eight are contracted and six are currently  
with lawyers. 

17

Strategic ReportOverviewGovernanceFinancial StatementsKey Performance Indicators 
continued

 Cost Ratio – calculates the ratio of the total operating 
costs of the business as set out on page 22 of the 
Financial Review, expressed as a percentage of total 
Group revenue (Note 1(a)), giving a perspective on the  
cost efficiency of the business when compared to the 
cost ratio of the previous year.

 LFL– Like for Like – This measure is used to give 
transparency on improvements in the operating business 
unrelated to the opening of new stores or closure of 
old stores therefore giving visibility of the true trading 
picture. The like for like key performance measure is only 
used where its use is particularly relevant to illustrate a 
performance metric not otherwise apparent. 

See also the Glossary on page 98.

 Adjusted Store EBITDA is Group Adjusted EBITDA 
(see 2 overleaf) before the deduction of central and 
head office costs. This important information provides 
an insight into the underlying performance of the 
trading stores and shows the cash generating core of 
the business. Use of this metric enables us to provide 
additional information on store EBITDA contributions 
and the margins analysed between freehold and 
leasehold stores and according to the age of the stores. 
This analysis is set out in a table in the Chief Executive 
Officer’s Review on page 14.

12. 

13. 

 Gearing – refers to the level of a company’s debt related 
to its equity capital, usually expressed in percentage 
form. It is a measure of a company’s financial leverage 
and shows the extent to which its operations are  
funded by lenders versus Shareholders. Gearing can  
be measured by a number of ratios and we use the  
debt-to-equity ratio in this document. The calculation  
of the gearing percentage, also referred to as the  
net debt to equity ratio is set out in Note 17 of the 
Financial Statements.

 Group Adjusted EBITDAR – EBITDAR is Earnings 
before interest, tax, depreciation amortisation and rent. 
The measure is designed to give clarity on the effect 
of the rent payable by leasehold stores and how its 
elimination enables an analytical comparison between 
freehold stores operating performance (which do not 
pay rent) and leasehold stores operating performance. 
This analysis is set out in a table in the Chief Executive 
Officer’s Review on page 14.

9. 

10. 

11. 

18

Lok’nStore Group plc Annual Report and Accounts 2019Property Review

Store and Portfolio Strategy
Our experience in operating our stores in the UK 
self-storage industry is that each operating store is a 
profitable store in its own right. Therefore our strategy is 
to continue to increase the number of stores we operate 
without stretching our balance sheet. The core focus 
of this strategy is the acquisition of highly prominent 
freehold locations in busy towns and cities in England 
where we will build well branded landmark stores.

Flexible Approach to Site Acquisition
All of the projects noted below are part of our strategy 
of actively managing our operating portfolio to ensure 
we are maximising both trading potential and value. This 
includes strengthening our distinctive brand, increasing 
the size and number of our stores and replacing stores  
or sites where it will increase Shareholder value. 

We prefer to own freeholds if possible, and where 
opportunities arise we will seek to acquire the freehold 
of our leasehold stores. However we are happy to 
take leases on appropriate terms and benefit from the 
advantages of a lower entry cost, with further options 

to create value later in the store’s development. We also 
consider selling established stores on sale and manage 
back contracts in order to recycle the capital and protect 
the balance sheet. Indeed some of our stores have been 
freehold, leasehold and managed stores during their 
operating life cycle! Our most important consideration is 
always the trading potential of the store rather than the 
property tenure.

The table below illustrates the rapid growth of store 
numbers and the changing tenure mix over time. 
Noteworthy is the growth of managed stores over  
recent years.

Lok’nStore now operates 34 stores of which it owns 23. 
Of the 23 stores Lok’nStore owns 15 are freehold and 
8 stores are held under commercial leases with all of 
our leasehold stores inside the Landlord and Tenant Act 
providing us with a strong security of tenure. The average 
unexpired term of the Group’s operating leaseholds is 
approximately 11 years and 0 months as at 31 July 2019. 

A further eight stores are under development of which 
six will be owned freehold by Lok’nStore. There are six 
further sites with lawyers.

Lok’n Store Number of Stores Trading Since Inception  
(with pipeline of secured stores and stores with lawyers)

s
e
r
o
t
s
f
o
r
e
b
m
u
N

50

40

30

20

10

0

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Pipeline

Managed

Leasehold

Freehold

19

Strategic ReportOverviewGovernanceFinancial Statements 
 
Property Review continued

Growth from New Stores and  
More New Stores to Come
Lok’nStore’s strong operating cash flow, solid asset 
base, and tactical approach to its store property portfolio 
provide the Group with opportunities to improve the 
terms of its property usage in all stages of the economic 
cycle. Our focus on the trading business gives us many 
opportunities and our property tenure is always driven  
by the requirements of the trading business.

Bedford
The planning process for a 55,000 sq. ft. purpose built 
store is progressing. The site is in a prominent location 
next to a retail park on the south east side of Bedford. 

Bournemouth
An 80,000 sq. ft. purpose built store has been  
designed for this site in Castle Lane. The site is in  
a highly prominent location adjacent to a major food 
retailer and Bournemouth Hospital. 

Cheshunt 
In Cheshunt, Hertfordshire, the Company acquired a 
2.2-acre development site in a prominent location facing 
the busy A10 and in the vicinity of a major retail park. A 
60,000 sq. ft. landmark store is currently being designed.

Leicester
The frame of this 60,000sq ft. landmark store has been 
built and the store will open in 2020. The store is in a 
highly prominent location opposite a major food retailer  
in the heart of Leicester’s busy retail district. 

Gloucester
Construction of this 40,000sq ft landmark store is well 
underway. The store will be a Lok’nStore branded 
store and Lok’nStore will receive management and 
performance fees for managing the store on behalf  
of its new owners. It will open early in 2020. 

Stevenage
On Friday 21 December 2018 contracts were  
exchanged on a site in Stevenage, Hertfordshire.  
The site is in a prominent location in an established 
commercial and retail area. The 60,000 sq. ft. store  
is currently being designed. 

Wolverhampton
Designs for a 50,000 sq. ft. store are currently underway 
for a store in Wolverhampton. The site is opposite a busy 
retail park on the North East of Wolverhampton.

Warrington
On Friday 21 June 2019 contracts were exchanged on a 
site in Warrington, Cheshire. The site is in an exceptional 
location in the heart of Warrington, directly opposite 
Tesco and the Warrington rugby league stadium.  
The planning process for a striking 60,000 square  
foot landmark store is underway.

New Stores Opened During the Year
Cardiff 
The new store in Cardiff opened in February 2019.  
The store is 45,000 sq. ft. and located in a busy retail 
area to the South East of the City. 

Exeter
The new Managed store in Exeter opened on 13 April 2019.

Acquisition of The Box Room in Hedge End, 
Southampton
The Box Room was acquired for £1.13 million. It operates 
from a leasehold unit in the thriving commercial area 
of Hedge End, Hampshire. The acquisition secures a 
profitable business with further opportunities to increase 
sales. The rebranding project is complete. The new 15 
year lease is inside the Landlord & Tenant Act 1954 and 
has been secured on attractive terms with 12 months’ 
initial rent free period.

Ipswich 
Our 40,000 sq. ft. landmark store in Ipswich is located 
on Futura Park a relatively new but established retail 
destination to the South East of Ipswich town centre.  
The store sits between a supermarket and car 
dealership. Works were completed and the store  
opened for trading on 31 July 2019.

Portfolio Enhancements
Sale and Manage Back of Crayford store 
On 28 February 2019, we announced the sale and 
manage back of our Crayford store at its JLL valuation  
of £7.52 million (£7.42 million net cash).

The store has been sold on a sale and manage back 
basis as part of the Company’s strategic objective to 
recycle capital from older, lower growth assets to new, 
high growth landmark stores. Lok’nStore will continue to 
manage the store maintaining the operational footprint 
of the business, and will receive management and 
performance fees. Because the sale price represents the 
JLL independent external valuation of the store and also 
the store’s net book value (fair value) as at 31 July 2018 
so there will be no impact on net asset value. 

20

Lok’nStore Group plc Annual Report and Accounts 20195

8

27%

NEW STORES 
TRADING

LANDMARK STORES 
SECURED 

INCREASE IN  
TRADING SPACE 

Sale of Land at Rear of Southampton Store
Following the development and opening of the new 
Southampton store there remained land to the rear of the 
building no longer required for further store expansion. 
This land was sold for £0.8 million in October 2018. The 
Directors had placed a value in the financial statements 
to 31 July 2018 on this land of £0.5 million. 

Maidenhead – Acquisition of Freehold interest
On 29 March 2019, we acquired the freehold interest in 
our existing long leasehold from the Royal Borough of 
Windsor and Maidenhead.

More Pipeline Sites with Lawyers 
Currently we have six more pipeline sites with lawyers. 

More Managed Stores
One of the features of Lok’nStore’s strategy is developing 
our management services to third party self-storage 
owners. Our existing Crayford store was sold on a sale 
and manage back contract and so became a managed 
store making 12 stores under management contracts 
with 11 of these open and trading and Gloucester  
under development. 

Rather than receiving the operating income of the 
managed stores, Lok’nStore receives a standard 
monthly management fee, a performance fee based 
on certain objectives and fees on any successful exits. 
We also charge acquisition, planning and branding 
fees. This allows Lok’nStore to earn revenue from our 
expertise and knowledge of the self-storage industry 
without committing our capital by selling our expertise 
in storage solutions management, operating systems 
and marketing, leveraging our brand and skill rather 
than retaining a proprietary interest in the land. We 
can amortise various fixed central costs over a wider 
operating base and drive more visits to our website 
moving it up the rankings and benefiting all the stores  
we both own and manage.

This strategy improves the risk adjusted return of the 
business by increasing the operating footprint, revenues 
and profits without committing capital. 

From a very low base Lok’nStore has grown this 
managed store revenue to around £0.82 million currently 
(up 52.7%) but with the pipeline of secured sites and 
further additional sites anticipated for the foreseeable 
future we expect this revenue stream to continue to  
grow strongly. 

Management Fees

Base management fees

Administration and  
compliance fees

Enhanced Management 
fees

Construction &  
Advisory fees

Supplementary fees

Total management fees

Group  
Year Ended  
31 July 2019
£

Group  
Year Ended  
31 July 2018
£

352,814

40,500

283,524

30,500

168,362

66,864

55,000

–

200,000

816,676

154,000

534,888

When this contracted development pipeline of eight  
sites has been completed Lok’nStore will operate  
from 42 stores including 13 managed stores. In addition 
six further new store opportunities are progressing  
with lawyers.

The eight secured pipeline sites represent a combination 
of six owned and two managed stores. These will add 
455,000 sq. ft. of new capacity adding 45.6% to freehold 
trading space and 21.1% to the managed store portfolio 
delivering a 27.4% increase in overall trading space. 

Growing Store Property Assets  
and Net Asset Value
•  Adjusted Total Assets £201.7 million5 up 11.2% on last 

year (2018: £181.4 million) 

•  Adjusted Net Asset Value of £5.33 per share up 11.1% 

on last year (2018: £4.80 per share)

Lok’nStore has a strong and growing asset base. Our 
freehold and operating leasehold stores have been 
independently valued by Jones Lang LaSalle (JLL) at 
£162.7 million (Net Book Value (NBV) £57.9 million) as at 
31 July 2019 (2018: £146.2 million: NBV £55.4 million). 
The change in property valuation is referred to further 
in the Financial Review section of the Strategic Report 
and is detailed in Note 10(b) of the Notes to the Financial 
Statements. 

Adding our stores under development at cost and land 
and buildings held at Director valuation, our total property 
valuation is £183.7 million (2018: £166.4 million).

The increase in the property values of properties which 
were also valued last year was 9.1% (2018: 6.33%).

21

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review

£16.95m

GROUP REVENUE 
(CONTINUING OPERATIONS) 
UP 10.3%

“ The sale of our document storage business and 
the sale and manage back of our Crayford store 
demonstrates an efficient capital allocation as 
we reinvest these proceeds into fast growing 
landmark stores.”

Ray Davies 
Finance Director

Record Financial Results on All Measures
•  Group Revenue £16.95 million up 10.3%  

(2018: £15.37 million)

•  Group Adjusted EBITDA £7.39 million up 11.5%  

(2018: £6.63 million)

•  Operating profit (before exceptional items3)  
£5.06 million up 11.1% (2018: £4.55 million)

The Group has again delivered strong financial results.

Earnings per Share
The calculations of earnings per share are based on the 
following profits and numbers of shares. 

Earnings per share

Basic

Continuing Operations

Discontinued Operations

Total basic earnings per share

Diluted

Continuing Operations

Discontinued Operations

Total diluted earnings per share

Group 
2019  

Pence

Group 
2018 
Pence

11.69

7.55

19.24

11.50

7.42

18.92

11.48

 1.57

13.05

11.28

1.55

12.83

Earnings per share

Profit for the financial year – 
Continuing Operations

Profit for the financial year – 
Discontinued Operations

Total profit for the financial year 
attributable to owners of the 
parent

Group 
2019 
£’000

3,380

Group 
2018 
£’000

3,304

2,182

453

5,562

3,757

2019 
No. of 
Shares

2018 
No. of 
Shares

Weighted average number  
of shares

For basic earnings per share

28,921,229

28,792,029

Dilutive effect of share options1

481,848

490,064

For diluted earnings per share

29,403,077

29,282,093

623,212 (2018: 623,212) shares are held in the Employee 
Benefit Trust (see Note 27).

1 

 Further options that could potentially dilute EPS in the future are 
excluded from the above because they are not dilutive in the period 

presented. Full details of share options are included in Notes 21 to 24.

Purchase of Treasury Shares 
The Group did not buy or sell any treasury shares 
during the year. We are proposing to renew our ongoing 
authority to buy back shares at this year’s AGM to ensure 
the Group continues to have flexibility to make purchases 
should it be considered to be in the best interests of 
Shareholders to do so.

Operating Costs
•  Cost ratio12 reduced to 56% (2018: 57%)

We have a strong record of reducing our Group operating 
costs each year. We noted in our 2017 year end results 
that although we maintain a disciplined approach to 
costs, they will likely rise in line with new stores opened. 

Group operating costs from continuing operations 
amounted to £9.4 million for the period, a 9.6% increase 
year on year (2018: £8.6 million) which derived from higher 
aggregate costs as we opened new landmark stores. We 
are also spending more on internet marketing which is 
generating an ever increasing proportion of our customer 
enquiries. Nevertheless our tight discipline on costs has 
enabled us to reduce our cost ratio from 57% to 56%. 

22

Lok’nStore Group plc Annual Report and Accounts 2019£7.39m

GROUP ADJUSTED 
EBITDA UP 11.5%

£5.06m

OPERATING PROFIT (BEFORE 
EXCEPTIONAL ITEMS3) UP 11.1%

In respect of property costs which mainly constitute 
rent and rates, because we had previously negotiated 
rate reductions on some of the newer stores, rates on 
a same store basis have remained broadly static. On a 
same store basis rents were also static. Utility costs were 
higher as a result of a general market trend of increasing 
energy tariffs. 

Staff costs increased by 7.3% as we staffed the new 
stores and paid performance bonuses to all our store 
colleagues for strong sales growth. We also incurred 
additional national insurance costs arising on the exercise 
of employee share options.

The principal increase in overhead costs has been driven 
by a higher level of legal and professional costs due 
to work on rent reviews, business rate reductions and 
abortive costs arising on prospective store acquisitions 
that did not proceed. 

Overall future cost increases will be driven by the 
expansion of the business and we are seeing little other 
cost pressures. 

Increase in £50 million Banking  
Facility to £75 million
In April 2019, the Group increased its bank facility by 
£25 million to £75 million, with a further £25 million 
accordion option taking the facility to £100 million. The 
increased facility will provide funding for new landmark 
site acquisitions and working capital to support the 
Group’s ambitious growth plans. 

The facility is a combined agreement with Lloyds Bank 
and The Royal Bank of Scotland plc and runs until 2024 
with an option for a further two one year extensions and 
is closely aligned to the terms of the Group’s previous 
facility. The interest rate is set at the London Inter-Bank 
Offer Rate (LIBOR) plus a 1.50%–1.75% margin based  
on a loan to value covenant test. 

The cost of our debt on £43.0 million drawn (gross) 
averaged 2.11% in the period. 

The Group is not obliged to make any repayments 
prior to the facilities expiration in April 2024 and there 
are no additional bank covenants attaching to this new 
increased facility. 

Group

Property costs

Staff costs

Overheads

Total 

Increase/ 
(Decrease) 
in Costs %

 10.3

 7.3

 15.3

 9.6%

2019 
£’000

4,022

4,111

1,244

9,377

2018 
£’000

3,647

3,832

1,079

8,558

Lok’nStore is a robust business which generates an 
increasing cash flow from its strong asset base with 
a low LTV of 16.1% and a low average cost of debt of 
2.11%. With its new banking facility the business has a 
firm base for growth. The value of the Group’s property 
assets underpins a flexible business model with stable 
and rising cash flows and low credit risk.

Management of Interest Rate Risk
Under the current bank facility the Group is not 
committed to enter into hedging instruments but rather to 
keep such matters under review. Given our relatively low 
level of indebtedness, low Loan to Value ratio and high 
interest cover, combined with the wider uncertainties 
within the economy, it is not the intention of the Group 
to enter into an interest rate hedging arrangement at this 
time although the Board continues to keep this under 
regular review.

Strong Balance Sheet, Efficient Use  
of Capital, Conservative Level of Debt
• 

Increase in £50 million bank facility to £75 million  
on similar terms with accordion up to £100 million

•  £15.1 million invested in new store pipeline  

(2018: £21.7 million)

•  Net debt down 9.3% to £29.3 million  

(2018: £32.3 million)

•  Loan to Value Ratio (LTV) down to 16.1% (2018: 

19.7%) 

•  Cost of debt averaged 2.11% in the year on 

£43.0 million drawn (2018: 1.85%)

Lok’nStore is a robust business with an excellent credit 
model, low debt and gearing and which is strongly cash 
generative from an increasing asset base. Its increased 
bank facilities at low rates of interest position the 
business well for the new store development programme.

23

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review continued

Cash Flow and Financing
At 31 July 2019 the Group had cash balances of £13.6 
million (2018: £5.0 million). Cash inflow from operating 
activities before tax and investing and financing activities 
was £8.1 million (2018: £7.0 million). As well as using 
cash generated from operations to fund some capital 
expenditure, the Group has a revolving credit facility 
which runs to 2024. This provides sufficient liquidity 
for the Group’s current needs. Undrawn committed 
facilities at the year-end amounted to £32.0 million (2018: 
£12.7 million), excluding a further undrawn £25 million 
accordion facility. 

Gearing 
At year end there was £43.0 million of gross borrowings 
(2018: £37.3 million) representing gearing of 25.0% (2018: 
31.3%) on net debt of £29.3 million (2018: £32.3 million) – 
refer to Note 17. The leaseholds are stated at depreciated 
historic cost in the statement of financial position. If these 
leaseholds are adjusted for the uplift in value to their 

Jones Lang LaSalle (JLL) valuation, gearing drops to 
22.2% (2018: 27.2%). If the deferred tax liability carried at 
year-end of 22.4 million (2018: £19.7 million) is excluded 
gearing drops further to 19.0% (2018: 23.4%).

Strong Cash Flow Supports 9.1%  
Dividend Increase 
•  Annual dividend 12 pence per share up 9.1% (2018: 

11 pence per share)

•  Cash Available for Distribution (CAD) from Continuing 
Operations £5.49 million up 9.2% (2018: £5.03 million)

•  Cash Available for Distribution (CAD) of 18.95 pence 

per share (2018: 17.42 pence per share)

•  8.8% Increase in CAD per share over last year

Cash Available for Distribution (CAD) 
Cash Available for Distribution (CAD) provides a clear 
picture of ongoing cash flow available for dividends. To 
illustrate this fully the table below shows the calculation 
of CAD. 

Analysis of Cash Available for Distribution (CAD)

Group Adjusted EBITDA (per Statement of Comprehensive Income)

Less: Net finance costs1

Capitalised maintenance expenses

New Works Team

Current tax (Note 7)

Total deductions

Cash Available for Distribution

Increase in CAD over last year

Closing shares in issue (less shares held in EBT)

CAD per share 

Increase in CAD per share over last year

Year Ended  
31 July 2019 
£’000

Year Ended  
31 July 2018 
£’000

7,393

6,633

(903)

(99)

(90)

(811)

(1,903)

5,490

9.2%

(537)

(80)

(149)

(837)

(1,603)

5,030

 Number

Number

28,960,574

28,875,403

 18.95p

8.8%

 17.42p

1 

 Net finance costs represent finance costs paid per the cash flow statement of £0.94 million less bank interest received to give the true cash flow effect 
(excluding the one-off payment of the arrangement fee on the new bank facility).

Total CAD has increased by 9.2% as a result of higher EBITDA profit and despite a higher net finance charge.

24

Lok’nStore Group plc Annual Report and Accounts 2019Capital Expenditure and  
Capital Commitments
The Group has grown through a combination of new 
site acquisition, existing store improvements and the 
purchase of the Box Room in Hedge End, Southampton. 
Capital expenditure during the year totalled £14.0 million 
(2018: £21.94 million) plus £1.13 million in cash for the 
purchase of the Box Room. 

This was primarily the purchase of our Leicester and 
Wolverhampton sites and exchanged contracts on our 
Stevenage site and completion of construction works at 
our development sites in Gillingham and Wellingborough, 
ongoing construction works at our Leicester store and 
completing works at our Cardiff and Ipswich stores which 
are now open and trading. Costs relating to the planning 
and pre-development works on our Bournemouth, 
Bedford, and Cheshunt sites also featured. The freehold 
of our existing Maidenhead store, previously held on a 
long lease, was also acquired.

The Group has an active store development programme 
and in accordance with IAS 23 has material qualifying 
assets that take a substantial period of time to develop 
from acquisition to ultimate opening. Accordingly 
borrowing costs of £430,321 (2018: £197,209) have been 
capitalised in the current year that are directly attributable 
to the acquisition, construction and fit-out of these 
qualifying store assets. £332,326 of the total amount is 
carried in development property assets and £97,994 is 
carried in land and buildings following the opening of the 
Gillingham and Wellingborough stores.

The Group has capital expenditure contracted but not 
provided for in the financial statements of £5.56 million  
(2018: £3.4 million). 

Statement of Financial Position
Net assets at the year-end were £117.2 million up  
13.5 % (2018: £103.3 million). Freehold properties were 
independently valued at 31 July 2019 at £144.0 million 
up 12.5% (2018: £128.0 million). Refer to the table of 
property values below.

Taxation
The Group will pay tax on its earnings and has made a 
current tax provision of £0.81 million (2018: £0.84 million), 
an effective tax rate of 19% (2018: 20%). The deferred 
tax provision is calculated at forward corporation tax 
rates of 17% and is substantially a tax provision against 
the potential crystallisation (sales) of revalued properties 
and past ‘rolled over’ gains and amounts to £22.4 million 
(2018: £19.7 million) – see Note 19.

Market Valuation of Freehold and Operating 
Leasehold Land and Buildings 
It is the Group’s policy to commission an independent 
external valuation of its properties at each financial  
year-end. 

Our 15 freehold properties are held in the statement of 
financial position at fair value and have been valued by 
JLL. Refer to Note 10(b) – property, plant and equipment 
and also to the accounting policies for details of the fair 
value of trading properties. 

The valuations of the leasehold stores held as ‘operating 
leases’ are not taken onto the statement of financial 
position. However these have also been valued and 
these valuations have been used to calculate the 
adjusted net asset value position of the Group. The value 
of our operating leases in the valuation totals £18.73 
million (2018: £18.20 million) and we have reported by 
way of a note the underlying value of these leasehold 
stores in our revaluations and adjusted our Net Asset 
Value (NAV) calculation accordingly to include their value. 
This ensures comparable NAV calculations.

A deferred tax liability arises on the revaluation of the 
properties and on the rolled-over gain arising from the 
disposal of some trading stores. It is not envisaged that 
any tax will become payable in the foreseeable future on 
these disposals due to the availability of rollover relief. It is 
not the intention of the Directors to make any significant 
disposals of operational stores, although individual 
disposals may be considered where it is clear that added 
value can be created by recycling the capital into other 
store opportunities.

The Board will continue to commission independent 
valuations on its trading stores annually to coincide with 
its year-end reporting.

25

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review continued

Analysis of Total Property Value

Freehold stores valued by JLL1 

Short leasehold stores valued by JLL2 

Freehold land and buildings at Director valuation3

Subtotal

Sites in development at cost4

Total 

No of  

Stores/Sites

15

8

1

24

6

30

31 July 2019  
Valuation 
£

144,000,000

18,725,000

2,509,070

165,234,407

18,441,750

183,675,820

No of  

Stores/Sites

14

 7

1

22

7

29

31 July 2018  
Valuation 
£

128,000,000

 18,200,000 

3,603,013

149,803,013

16,568,961

166,371,974

1 

2 

Includes related fixtures and fittings (refer to Note 10(b).

 The seven leaseholds valued by JLL are all within the terms of the Landlord and Tenant Act (1954) giving a degree of security of tenure. The average 
length of the leases on the leasehold stores valued was 11 years and 0 months at the date of the 2019 valuation (2018 valuation: 11 years and 1 month). 

3   For more details refer to Note 10(b) – Directors valuation.

4  

Includes £332,326 of capitalised interest during the year.

Total freeholds account for 89.8% of property valuations (2018: 89.1%).

Significant Increase in Adjusted Net Asset Value per Share 
•  Adjusted Net Asset Value per share up 11.1% to £5.33 (2018: £4.80)

Adjusted Net Assets per Share are the net assets of the Group adjusted for the valuation of leasehold stores and 
deferred tax divided by the number of shares at the year-end. The shares currently held in the Group’s employee 
benefits trust (own shares held) and in treasury (zero) are excluded from the number of shares.

At July 2019 the adjusted net asset value per share (before deferred tax) increased 11.1% to £5.33 from £4.80 last 
year. This increase is a result of higher property values on our existing stores as well as the maiden valuations on 
our new stores in Cardiff, Ipswich and Hedge End as the strength of our landmark stores is recognised, combined 
with cash generated from operations, offset in part by an increase in the shares in issue due to the exercise of share 
options during the year. 

Analysis of net asset value (NAV) £’000

Net assets

Adjustment to include operating/short leasehold stores at valuation

Add: JLL operating leasehold valuation

Deduct: leasehold properties and their fixtures and fittings at NBV

Deferred tax arising on revaluation of leasehold properties1

Adjusted net assets

Group 
31 July 2019 
£’000

Group 
31 July 2018
£’000

117,158

103,251

18,725

(3,905)

131,978

(2,519)

129,459

18,200

(2,691)

118,760

(2,636)

116,124

26

Lok’nStore Group plc Annual Report and Accounts 2019Shares in issue

Opening shares in issue

Shares issued for the exercise of options

Closing shares in issue

Shares held in EBT

Closing shares for NAV purposes

Adjusted net asset value per share after deferred tax provision

Adjusted net asset value per share before deferred tax provision

Adjusted net assets

Deferred tax liabilities and assets recognised by the Group 

Deferred tax arising on revaluation of leasehold properties1 

Adjusted net assets before deferred tax

Closing shares for NAV purposes

Adjusted net asset value per share before deferred tax provision

Number 
(‘000s)

29,499

85

29,584

(623)

28,961

£4.47

Number 
(‘000s)

29,303

196

29,499

(623)

28,876

£4.02

Group 
31 July 2019 
£’000

Group 
31 July 2018 
 £’000

129,459

22,385

2,519

154,363

28,961

£5.33

116,124

19,735

2,636

138,495

28,876

£4.80

1  

 A deferred tax adjustment in respect of the uplift in the value of the leasehold properties has been included, calculated by applying a tax rate of 17% 
(2018: 17%). Although this is a memorandum adjustment as leasehold properties are included in the Group’s financial statements at cost and not 
at valuation, this deferred tax adjustment is included in the adjusted net asset value calculation in order to maintain a consistency of tax treatment 
between freehold and leasehold properties.

Summary
The business operates within the UK self-storage sector which is still relatively immature. With a low loan to value 
and flexible bank facilities through to 2024 this market presents an excellent opportunity for further growth of the 
business. Recently opened landmark stores and our strong pipeline of more landmark stores demonstrate the 
Group’s ability to use those strengths to exploit the opportunities available.

27

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review continued

IFRS Update
IFRS 16 Leases
Although not relevant for the year under review, when 
applied IFRS 16 will represent a significant change to the 
way that the Group will prepare its financial statements. 
The effective date of adoption is for accounting periods 
commencing after 1 January 2019 and the standard will 
therefore apply to Lok’nStore’s financial statements for 
the year ended 31 July 2020.

Nevertheless it is important to give the users of our 
financial statements sufficient overview of the effects of 
IFRS 16 on the profit and loss, balance sheet, financial 
performance and cash flows of the Group as a significant 
lessee in respect of our leased stores.

IFRS 16 will primarily affect the accounting by lessees 
and will result in the recognition of almost all leases on 
the balance sheet. The standard removes the current 
distinction between operating and financing leases and 
requires recognition of an asset (the right to use the 
leased item) and a financial liability to pay rentals for 
virtually all lease contracts.

The Statement of Financial Position: The Group’s 
operating leases on its leased stores will be recognised 
as a ‘right of use asset’ and as a corresponding liability at 
the year–end. Each lease payment is allocated between 
the liability and finance cost. The finance costs are 
charged to profit and loss over the lease period so as 
to produce a constant periodic rate of interest on the 
remaining liability for the period. The right-of-use asset 
is depreciated on a weighted depreciation charge based 
on the individual lease term of the separate operating 
leases. Assets and liabilities arising from a lease will 
initially be measured on a present value basis which 
will include the fixed rental payments less any lease 
incentives receivable. If the interest rate implicit in the 
lease cannot be readily determined the lease payments 
will be discounted by the Group’s incremental borrowing 
rate (cost of debt) to obtain an asset of similar value over 
a similar term with similar security. Right of use assets will 
be measured at cost comprising the initial measurement 
of the lease liability plus any initial direct costs (if any). 
The Group’s current operating lease commitments are 
reported in Note 29. 

The Statement of Profit or Loss: This will also be affected 
because the total expense is typically higher in the earlier 
years of a lease and lower in later years. Additionally 
the rent operating expense currently reported in these 
financial statements at £1.36 million (2018: £1.19 million) 
will be replaced with interest and depreciation as a 
consequence of the ‘capitalisation effect’ of the leases, 
so the Group’s key metric of Adjusted EBITDA will 
increase significantly by the removal of the rent expense 
from the operating profit and loss. Other performance 
measures including Operating Profit will also increase 
although reported interest and depreciation will be higher.

The Consolidated Statement of Cash Flows: While overall 
underlying cash flow is unaffected by the changes the 
presentation within the Consolidated Statement of Cash 
Flows will change. Reported operating cash flows will be 
higher as cash payments for the principal portion of the 
lease liability are classified within financing activities. 

The effect on financial ratios such as gearing or leverage 
will be to cause them to rise as the lease liability now 
forms part of net debt.

To give a broad overview of the numerical effect on 
adoption next year of IFRS 16 as it would apply to the 
current year and comparative numbers we have:

Group 
31 July 2019 
£’000

Group 
31 July 2018 
£’000

1,356

1,191

Rents payable under operating 
leases (Refer to Note 5)

The Present Value of all future operating lease payments 
is then calculated using 2.22% which is the effective 
cost of debt as the discount rate. This calculates an 
opening Right of Use Asset (ROU) as at 1 August 2017 of 
£14.83 million. This is also the opening value of the lease 
liability following the capitalisation of the leases.

28

Lok’nStore Group plc Annual Report and Accounts 2019After the application of a weighted depreciation charge based on the individual lease term of the separate operating 
leases and the imputation of an interest charge at 2.22% as part of the amortisation of the lease liability the relevant 
extracts from the financial statements are as follows:

Statement of Financial Position (extract)

Right of Use Asset (ROU)

Equity – accumulated effect of restatement

Lease Liability

Amounts due within one year

Amounts due in one to two years

Amounts due in three to five years

Amounts due in more than five years

Group 
31 July 2019 
£’000

Group 
31 July 2019 
£’000

Group 
31 July 2018 
£’000

Group 
31 July 2018 
£’000

IFRS 16

12,396

535

12,931

1,230

1,257

3,225

7,219

12,931

IAS 17

–

–

–

–

–

–

–

–

IFRS 16

13,617

359

13,976

1,045

1,230

3,583

8,118

13,976

IAS 17

–

–

–

–

–

–

–

–

Group 
31 July 2019 
£’000

Group 
31 July 2019 
£’000

Group 
31 July 2018 
£’000

Group 
31 July 2018 
£’000

Statement of Comprehensive Income (extract)

IFRS 16

IAS 17

IFRS 16

IAS 17

Operating lease expense

Depreciation of Right of Use Asset (ROU)

Interest charged on lease liability

Impact on Comprehensive Income

(1,356)

1,221

311

(176)

–

–

–

–

(1,191)

1,221

329

(359)

–

–

–

–

Statement of Comprehensive Income (extract)

Increase in EBITDA

Increase / (decrease) in operating profit

Decrease in PBT

Group 
31 July 2019 
£’000

Group 
31 July 2018 
£’000

IFRS 16

1,356

135

(176)

IFRS 16

1,191

(30)

(359)

The application of IFRS 16 relates to the Groups property leases. The Group has no leases on any other types of assets.

The Group will apply a single discount rate equivalent to its effective cost of debt.

For more detailed information on the Groups Commitments under operating leases refer to Note 29 (Commitments 
under operating leases).

29

Strategic ReportOverviewGovernanceFinancial StatementsPrincipal Risks and Uncertainties

Risk Management Team
Ray Davies, Group Finance Director, 
is the Board member responsible for 
ensuring that the risk management 
and related control systems are 
effective and that the communication 
channels between the Board and 
the Executive Management team 
are open and working correctly. 
The Executive Management Team 
is responsible for the day to day 
management of the risk factors. 
Responsibility for identifying, 
managing and controlling the risk is 
assigned to an individual as shown 
on the risk register depending 
on the business area. Reporting 
against the risks forms part of the 
monthly Executive Management 
Meeting and the risk factor may be 
amended if applicable. There are 
also sub-committees for particular 
risk areas which meet regularly. The 
Risk Management and Reporting 
Structure is shown below.

Principal Risks and 
Uncertainties in Operating 
our Business 
Risk management has been a 
fundamental part of the successful 
development of Lok’nStore. The 
process is designed to improve the 
probability of achieving our strategic 
objectives, keeping our employees 
safe, protecting the interests of our 
Shareholders and key stakeholders, 
and enhancing the quality of 
our decision-making through 
understanding the risks inherent in 
both the day-to-day operations and 
the strategic direction of the Group 
as well as their likely impact. 

Management of our risks helps us 
protect our reputation which is very 
important to the ability of the Group 
to attract customers, particularly with 
the growth of social media. We always 
try to communicate clearly with our 
customers, suppliers, local authorities 
and communities, employees and 
Shareholders and to listen and take 
account of their views. We operate 
strict Health and Safety policies and 
procedures and more information on 
these can be found on page 34.

Our Risk Management 
Governance 
The Board has overall responsibility 
for the management of the Group’s 
risks. As the Group’s strategic 
direction is reviewed and agreed the 
Board identifies the associated risks 
and works to reduce or mitigate them 
using an established risk management 
framework in conjunction with the 
Executive management team. This is 
a continuing and evolving process as 
we review and monitor the underlying 
risk elements relevant to the business.

Risk Management 
Framework 
The risk register covers all areas of the 
business including property, finance, 
employees, insurance, customers, 
strategy, governance and disaster 
recovery. The risks are categorised 
by risk area and rated based on 
a combination of ‘likelihood’ and 
‘consequences and impact’ on the 
business. The combination of these 
two becomes the ‘risk factor’ and 
any factor with a rating over 15 is 
reported to the Board.

Our Risk Management and Reporting Structure 

THE BOARD

Reviews Risk Register in full twice a year

Considers specific risk areas as raised  
by the Executive Board

EXECUTIVE BOARD COMMITTEE

Reviews risks at monthly Executive management meetings and if material requests for  
the Board to consider risk at next scheduled Board Meeting (or earlier if necessary)

CAPEX COMMITTEE

PROPERTY RISK COMMITTEE

Meets Monthly

Meets Quarterly

Manages proposed capital expenditure,  
actual spend, rolling capex requirements 

Considers: Risks associated with properties 
including Health & Safety 

Environmental Impact

30

Lok’nStore Group plc Annual Report and Accounts 2019Principal Risks
The principal risks our business faces and our key mitigations are outlined in the table below.

Risk

Description

Key Mitigation

Interest Rate 
and Liquidity 
Risk 

The main risks arising from the Group’s 
financial instruments are interest rate risk 
and liquidity risk (for details please see 
Note 17 on page 84).

Tax Risk 

Changes to tax legislation may impact 
the level of corporation tax, capital  
gains tax, VAT and stamp duty land tax 
which would in turn affect the profits of 
the Company. 

•  Regular review by the Board (full details are set out in the 

Financial Review, page 22). 

•  Debt and interest are low relative to assets and earnings.

•  Could reduce debt, if required, by executing ‘Sale and 

Manage-Back’ arrangements on mature stores.

•  Regular monitoring of changes in legislation.

•  Use of appointed professional advisers and trade bodies.

Property 
Valuation Risk 

The external independent valuations of 
the stores is sensitive to both operational 
trading performance of the stores 
and also wider market conditions. It 
follows that a reduction in operational 
performance or a deterioration of market 
conditions could have a material adverse 
impact on the Net Asset Value (NAV) of 
the Group. 

•  Regular monitoring of any changes in market conditions and 

transactions occurring within our marketplace.

•  Use of independent professional valuers expert in the self-

storage sector.

•  Past experience from the financial crisis of 2008 shows the 

sector has been resilient to a market downturn.

•  Store properties are all UK based and predominately located 
in the affluent South of England and therefore not exposed to 
overseas/international/currency risks etc.

•  Strong operational management teams with the  

skills, experience and motivation to continue to drive 
operational performance.

Property 
Acquisition 

Acquiring new sites is a key strategic 
objective of the business but we face 
significant competition from other uses 
such as hotels, car showrooms and 
offices as well as from other self-storage 
operators.

•  We hold weekly property meetings to manage the search 

process and property purchases. 

•  Use of property acquisition consultants.

•  Regular communication with agents. 

•  Attendance at industry relevant property events. 

Planning 
Permission

The process of gaining planning 
permissions remains challenging.

•  Where we can we acquire sites subject to planning. 

•  We work with an established external planning consultant. 

•  Our property team has over 20 years’ experience.

Construction

Poor construction may affect the value  
of the property and/or the efficient 
operation of the centre. 

•  We use a design and build contract with a variety of 

established contractors. 

•  We use external project managers.

•  All projects are overseen by our property team which has 

over 20 years’ experience.

31

Strategic ReportOverviewGovernanceFinancial StatementsPrincipal Risks and Uncertainties 
continued

Principal Risks continued

Risk

Description

Key Mitigation

Maintenance/
Damage

Damage to properties through poor 
maintenance or flood or fire could  
render a centre inoperable.

•  Regular site checks by team members.

•  Rolling maintenance plan for all stores.

•  Comprehensive disaster recovery plan. 

•  Appropriate insurance cover. 

Increased 
Competition 

An increasing number of competitors 
in the industry may negatively impact 
Lok’nStore’s existing operations.  
(e.g. pricing/available sites).

Employee 
Retention

Loss of employees may affect our  
ability to operate our stores and  
provide the high levels of customer 
service expected.

•  Established criteria for site selection including:
  –  Prominent locations

  –  High visibility

  –   Distinctive designs and bright orange elevations and strong 

signage to attract customers

•  Continued investment in internet marketing.

•  Ensure high levels of customer service through training  

and monitoring.

•  Aim to offer a good work/life balance and career 

development.

•  Regular reviews of remuneration levels against market.

•  Achievable bonus systems.

•  Generous Employee Share Schemes. 

•  High quality training via Lok’nStore Academy (for further 

information see page 33).

•  New Intranet for improved communications. 

•  Established Employee rewards program.

IT System 
Breach 

A breach of our IT systems might 
adversely affect the operations of the 
business and our reputation. 

•  Strong and regularly reviewed IT security systems. 

•  Well communicated policies and procedures for handling  

and managing a systems breach.

32

Lok’nStore Group plc Annual Report and Accounts 2019Corporate Sustainability Report

4005 hours

OF ACADEMY TRAINING

Corporate and Social Responsibilities
Lok’nStore conducts its business in a manner that 
reflects honesty, integrity and ethical conduct. 
Our Corporate Sustainability Report sets out our 
environmental policy and how we manage our impact 
on the environment and our policies and principles in 
relation to our responsibilities to stakeholders including 
suppliers, customers and employees.

We believe that the long-term success of our business 
is best served by respecting the interests of all of our 
stakeholders. Management of social, environmental 
and ethical issues is of high importance to Lok’nStore. 
These issues are dealt with on a day-to-day basis by 
the Group’s managers with principal accountability lying 
with the Board of Directors. We look for opportunities to 
address our responsibility to the environment, and we 
pay close attention to our energy use, carbon dioxide 
emissions, water use and waste production. A full 
assessment is set out below in our Environmental Policy.

Customers
We believe in clarity and transparency. Brochures and 
literature are written in plain English, explaining clearly 
our terms of business without hiding anything in the small 
print. We are open and honest about our products and 
services and do not employ pressure selling techniques 
or attempt to take advantage of any vulnerable groups. 
If we make a mistake we acknowledge it, deal with the 
problem quickly, and learn from our error. We listen to 
our customers as we know that they can help us improve 
our service to them. In return a substantial amount of 
our business comes from previous customers, existing 
customers taking more space and customer referrals.

Suppliers
We are committed to conducting our business with 
suppliers in a fair and honest manner, with openness  
and integrity, operating in accordance with the terms  
and conditions agreed upon. We expect our suppliers  
to operate to these same principles.

Policy on Payment of Suppliers
The Group does not follow any formal code or standard 
on payment practice. The Company’s policy, which is also 
applied by the Group, is to ensure that, in the absence 
of dispute, all suppliers are dealt with in accordance with 
standard payment practice, whereby all outstanding trade 
accounts are settled within the terms agreed with the 
supplier at the time of the supply or otherwise 30 days 
from invoice date. At the year-end the credit taken from 
suppliers by the Group was 40 days (2018: 40 days).

Employees
At 31 July 2019 we had 161 employees (2018: 187 including 
33 in the now discontinued document storage business). 

We treat our employees with dignity and respect and 
are committed to providing a positive attitude in the 
business and an enjoyable working environment. We 
have a professional open culture where all colleagues 
can exchange ideas and offer suggestions for work 
and business improvement. This encourages our team 
members to build on their skills, through appropriate 
training and regular performance review. Regular training 
courses at our Head Office support these objectives 
and we talk below about the contribution Lok’nStore 
Academy makes to this (see the case study on the work 
of the Academy). 

LOK’NSTORE ACADEMY 
The Lok’nStore Academy continues to bring strategic and operational 
benefits to the business, aligning our training under one branded 
project, improving the sales skills of and providing personal development 
opportunities to our team members. During the year the Academy offered 
training courses on 14 different subjects resulting in 4005 hours of 
interactive classroom based training to our team members – the equivalent 
of over 28 hours per person. We are delighted to report that 14 team 
members completed National Vocational Qualifications (NVQs) and NCFE 
Qualifications during the financial year. The total number of NVQs attained 
has increased to 28 since the Academy opened.

Development of our teams through the Academy supports our strategic 
aim to fill future Centre Manager roles internally. Over 55% of our current 
Centre Managers are internal appointments and we expect to improve this 
percentage as the business grows, giving us committed and talented team 
members at the customer facing heart of our business. The Academy 
encompasses all in house training and quality audits such as our monthly 
mystery shop programme and standards audits and performance reviews. 

33

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Sustainability Report 
continued

100%

OF EMPLOYEES RECEIVE 
PERFORMANCE RELATED 
BONUSES

Employees continued
Remuneration of all Group colleagues is reviewed 
annually to ensure all of our employees are paid fairly  
and to ensure we can attract and retain the correct  
talent to support our rapid growth. 

Our Company Intranet provides a central point of 
knowledge for all employees across the organisation. 
The system is regularly updated with news, events and 
files making it a first point of reference for company 
communication and documents.

Share Ownership Plans
We are proud to have share ownership plans in which 
all employees are eligible to participate. 75% of our 
employees are members of our Share Incentive Plan 
(SIP), a tax efficient equity scheme. This high level of 
participation is testament to the loyalty and commitment 
of our team members. 

Our personnel are committed and motivated and help 
maintain the exemplary levels of friendly service that 
Lok’nStore provides to its customers. The Board would 
like to thank all colleagues for their commitment to our 
business and for their hard work and efforts over the year.

Employee Benefit Trust 
The Employee Benefit Trust owns 623,212 shares  
(2018: 623,212), the costs of which are shown as a 
deduction from Shareholders’ funds. Full details are 
provided in Note 27 – Own Shares. 

Health and Safety
The Board recognises the prime importance of 
maintaining high standards of Health & Safety and 
healthy working conditions for our teams, customers, 
visitors, contractors and other people who may be 
affected by our business activities. Lok’nStore has a 
Property Risk Committee which meets every other  
month and considers issues relevant to Health and 
Safety and other risk issues within the Group under  
the overall supervision of Ray Davies, Finance Director, 
who carries Board responsibility for risk management.

The Health and Safety policy is reviewed by the 
Committee on an annual basis. It is also amended 
to include changes to Health and Safety Law as they 
occur. The Health and Safety policy clearly sets out the 
duties and responsibilities of the Chief Executive Officer, 
Managers and all colleagues within the Group.

ENVIRONMENTAL CASE STUDY:
As a socially responsible company Lok’nStore is 
committed to reducing the impact our operations 
have on the environment. To ensure this commitment 
is fulfilled for this year and in the future we are proud 
to confirm that electricity for the entire Lok’nStore 
Group now comes from 100% renewable energy. 

Our electricity supplier obtains its energy either 
from renewable generators or from combined heat 
and power sources. The Group stipulates that all 
energy supplied must be from renewable generation. 
We believe that a large part of being a socially 
responsible company is ensuring our suppliers share 
our commitment to our green policies.

We continue to install photovoltaic (PV) solar panels 
on the roofs of our new buildings and are proud that 
we have managed to increase electricity generated 
by 53% whilst exporting clean green energy to the 
national grid. 

Further information on our environmental management 
and performance can be found on page 35.

Environmental Performance 
Lok’nStore remains committed to reducing waste and 
ensuring commitment to its green policies. We have been 
actively monitoring and measuring our environmental 
impacts since 2005. By monitoring environmental key 
performance indicators (eKPIs) including greenhouse gas 
emissions (GHG), water use and waste, and reviewing 
them against our stated Environmental Policy, we 
continue to achieve our stated aims; to manage waste 
effectively, control polluting emissions and to encourage 
suppliers to minimise their impact on the environment. 

The UK government requires all quoted companies to 
report on their GHG emissions as part of their Annual 
Director’s Report under the Companies Act 2006 
(Strategic Report and Director’s Report) Regulations 
2013. As in previous years, Lok’nStore engaged Trucost 
to review its reporting of environmental impacts for the 
financial year ending 31 July 2019. A summary of their 
findings is included overleaf. 

More detail can be found on our website: 
www.loknstore.com

34

Lok’nStore Group plc Annual Report and Accounts 201975%

75%

OF EMPLOYEES ARE 
MEMBERS OF SHARE 
INCENTIVE PLAN 

OF EMPLOYEES ARE 
MEMBERS OF THE 
PENSION FUND

100%

OF ELECTRICITY FROM 
RENEWABLE SOURCES 

Environmental Management and Performance 
Highlights for the year ending 31 July 2019

Impact

Result Comment

Operational GHG 
Emissions  

(scope 1 & 2) ✓ In the year 2018–19 operational GHG emissions intensity has decreased by 19%. This 

demonstrates our ongoing commitment to decreasing GHG emissions, which have reduced 
by 66% since 2009.

Direct Operational 
GHG Emissions 
(scope 1) 

Indirect Operational 
GHG Emissions 
(scope 2) 

✓

✓

This year we are pleased to have achieved a decrease in direct GHG emissions despite 
an increased number of stores trading and geographical spread. Vehicle fuel usage has 
decreased and efforts continue to be made to reduce the use of heating from gas sources 
wherever possible.

We continue to emit no indirect operational GHG emissions due to all of our electricity 
coming from renewable feed stocks and onsite photovoltaic electricity generation. Where 
possible PV solar panels will be installed on new stores to increase electricity generated by 
our operations.

Renewable Energy 

Generation ✓ This year has seen a 53% increase in energy generated at our sites, with two additional 

facilities generating renewable energy.

Water Consumption

Waste Generation

✗

✗

Water usage has increased in the year 2018–19 as the total number of trading sites increased. 
Since 2005, both absolute water consumption and water use intensity have decreased by 
23% and 66% respectively, with ongoing efforts to reduce this further.

In the year 2018–19 total waste generation increased as the total number of trading sites 
increased. However cardboard recycling waste increased by 6% and incinerated waste was 
considered to be at insignificant levels. Since 2009 absolute waste to landfill has decreased 
by 65%. 

Waste Recycling ✓ The volume of recycled waste remained constant this year. We continue to promote recycling 

in our stores and offices to both our colleagues and our customers.

The Company’s environmental reporting is consistent with ‘Environmental Key Performance Indicators: Reporting Guidelines for 
UK Business 2006’

Lok’nStore’s GHG reporting for 2018–19 aligns with government guidelines

Trucost found that Lok’nStore assessed and disclosed all material environmental impacts – GHG emissions, water consumption 
and waste generation for its own facilities 

Operational GHG emissions decreased by 14%. Since 2009, GHG emissions have decreased by 66% and when normalised by 
annual revenue have decreased by 81%

GHG emissions from the consumption of purchased electricity remains at zero due to the Group’s use of electricity derived 
from renewable sources 

The Board is committed to considering the impact our operations have on the environment and minimising them 
wherever possible. We will continue to monitor and report our environmental impacts in line with government guidelines.

The Strategic Report as set out in pages 8 to 35 was approved by the Board of Directors and authorised for 
issue on 1 November 2019 and signed on its behalf by

Andrew Jacobs  
Chief Executive Officer 

Ray Davies
Finance Director

35

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
 
36

Lok’nStore Group plc Annual Report and Accounts 201938  Board of Directors and Advisers 40  Corporate GovernanceGovernanceO
v
e
r
v
e
w

i

G
o
v
e
r
n
a
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c
e

i

F
n
a
n
c
a

i

l

EXETER

The landmark Exeter store sits prominently on the 
economically vibrant Marsh Barton retail district to the 
south-east of the city centre. 

With over 40% of new customers first becoming aware of 
Lok’nStore through our distinctive buildings, our striking designs 
are developed to maximise customer awareness.

51,000

SQUARE FEET OF  
MAXIMUM LETTABLE AREA

The Lok’nStore management team identified and acquired the 
land, developing this store for a managed store client. Boasting 
51,000 square feet of storage space once fully developed, Exeter 
is the eleventh store opened under a management contract. 

OPEN

NOW

S
t
a
t
e
m
e
n
t
s

37

Strategic ReportOverviewGovernanceFinancial Statements46  Directors’ Report48  Remuneration Report50  Statement of Directors’ Responsibilities51  Independent Auditor’s Report to the Members of Lok’nStore Group plc 
Board of Directors and Advisers 

EXECUTIVE DIRECTORS

Andrew Jacobs (60) 
Chief Executive Officer

Ray Davies (62) 
Finance Director

Neil Newman-Shepherd (42)
Sales Director

Experience 
Andrew established 
Lok’nStore 25 years ago 
after eight years working in 
the Japanese equity market. 
Andrew is responsible for 
strategy, corporate finance 
and property. He has an 
MPhil in Economics from 
Cambridge University and a 
BSc in Economics from LSE.

Experience 
Ray is a Fellow of the Institute 
of Chartered Accountants 
and the Institute of Chartered 
Secretaries & Administrators. 
Prior to joining Lok’nStore 
in 2004, Ray held several 
senior finance positions 
in listed companies in the 
construction, health and 
fitness sectors.

Experience 
Neil joined the Lok’nStore 
Group in October 2006 
becoming Sales Director 
in November 2015. Prior 
to joining Lok’nStore, Neil 
gained retail experience at 
Wickes and Woolworths plc. 
Neil is responsible for sales, 
marketing and people. 

Key Areas of Expertise 
Strategy, corporate finance, 
economics and property.

Key Areas of Expertise 
Finance and accounting, 
corporate reporting, risk 
management, legal, tax  
and compliance.

Key Areas of Expertise 
Sales, Marketing and Human 
Resource Management.

DIRECTORS AND ADVISERS

Directors
The Board of Directors is supported by an Assistant Company Secretary who assists the Chairman with the setting 
of meeting agendas and provides the information to the Board members prior to the meetings. A procedure to 
enable Directors to take independent professional advice if required has been agreed by the Board and formally 
confirmed by all Directors.

S.G. Thomas 

Non-Executive Chairman

A. Jacobs 

R.A. Davies 

Chief Executive Officer

Finance Director

N. Newman-Shepherd  Director

E.T.D. Luker 

R.J. Holmes 

C.P. Peal 

Senior Non-Executive Director

Non-Executive Director

Non-Executive Director

38

Lok’nStore Group plc Annual Report and Accounts 2019 
 
 
 
 
 
 
 
 
The Board has over 100 years 
of self-storage experience.

Audit Committee

Remuneration Committee

Find out more about the Company’s 
committees on pages 44 and 45

NON-EXECUTIVE DIRECTORS

Simon Thomas (59)
Non-Executive Chairman

Experience 
Simon joined Lok’nStore in 
1997 following successful 
careers in the publishing and 
finance sectors. He worked 
at Reed International, 
Swiss Bank Corporation, 
Nomura International and 
co-founded the emerging 
markets investment 
trust business at LCF 
Edmond de Rothschild. 
Simon is responsible 
for the composition and 
performance of the Board.

Edward Luker (70)
Senior Non-Executive  
Director

Experience 
Edward is a Fellow of 
the Royal Institution of 
Chartered Surveyors. 
Edward is a well-known 
figure in the UK property 
industry, having worked 
for CB Richard Ellis for 33 
years, where he has been 
a Director and Partner for 
20 years. Edward joined 
Lok’nStore in 2007.

Key Areas of Expertise 
Corporate Finance.

Key Areas of Expertise 
Commercial Property.

Charles Peal (64) 
Non-Executive Director

Richard Holmes (59)
Non-Executive Director

Experience 
Charles joined Lok’nStore 
in 2007. Charles started his 
career in 1977 at 3i Group, 
the leading UK quoted 
Venture Capital Company. 
He was Chief Executive of 
Legal and General Ventures 
from 1988 to 2000 and has 
served on several Boards 
since then.

Experience 
Richard joined Lok’nStore 
in 2000 having held senior 
marketing and commercial 
roles in Unilever, Boots  
(as Marketing Director and 
Commercial Director) and 
latterly Specsavers (as 
Group Marketing Director).

Key Areas of Expertise 
Capital Markets and Fund 
Management.

Key Areas of Expertise 
Marketing including digital 
marketing, and customer 
experience.

In addition the Board is advised by: 

Secretary and Registered Office: Dentons Secretaries Limited, One Fleet Place, London, EC4M 7WS

Nominated Adviser and Broker: finnCap Limited, 60 New Broad Street, London, EC2M 1JJ

Auditor: RSM UK Audit LLP, 25 Farringdon Street, London, EC4A 4AB 

Registrars: Link Asset Services (Formerly Capita Registrars), Link Group, 6th Floor, 65 Gresham Street,  
London, EC2V 7NQ 

Solicitors: Dentons UKMEA LLP (formerly Maclay Murray Spens LLP), One Fleet Place, London, EC4M 7WS

Solicitors: Goodman Derrick LLP, 10 St Bride Street, London, EC4A 4AD

Solicitors: Glovers LLP, 6 York Street, London, W1U 6QD

To find out more visit: 
www.loknstore.com/
investors/the-board

39

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
 
 
 
 
 
 
 
Corporate Governance

The Board of Lok’nStore Group plc has always sought to operate the highest 
level of governance standards appropriate to the size and nature of the 
Company. Although the Company had not previously been obliged to comply 
with a recognised code, its annual reporting has previously detailed how the 
Company has followed the UK Corporate Governance Code and where it has 
departed from the code explained why. 

Corporate Governance Statement
In March 2018, the London Stock Exchange published 
AIM Notice 50 which requires AIM companies to state 
which of the recognised corporate governance codes 
the Board of Directors has decided to apply, how the 
Company complies with that code and where it departs 
from the code an explanation of the reasons for doing so. 
Having reviewed the two recognised codes, the Board 
decided to apply the Quoted Companies Alliance’s 
Corporate Governance Code (‘QCA Code’). 

As Chairman it is my responsibility to ensure the 
Company complies with the QCA Code and where the 
Company deviates to explain why the Directors believe 
this to be in the best interests of the Company. In this 
section, we hope to demonstrate our Company’s good 
corporate governance structure and where our practices 
differ from the expectations set by the QCA Code, why 
they do so. You can find more information including 
our reporting directly referenced to the 10 principles 
of the QCA Code on the corporate governance page 
in the investor section on our website. These are also 
summarised below and referenced to the relevant 
content within the Annual Report.

QCA Code Principle

Reporting Location

Compliant 
With Code

1 Establish a strategy and business  
model which promote long-term  
value for Shareholders

Our Business Model is set out on page 10 and our strategic 
objectives and achievements in the year are set out on page 12.

2 Seek to understand and meet  

Shareholder needs and expectations

Under Shareholder Relations on page 44 we discuss how we seek 
to understand and meet shareholder needs and expectations.

Andrew Jacobs, CEO, is responsible for Shareholder liaison.

3 Take into account wider stakeholder 
and social responsibilities and their 
implications for long-term success

How we work with and take into account wider stakeholder 
interests is detailed in our Corporate Sustainability Report on 
pages 33 to 35.

4 Embed effective risk management, 
considering both opportunities and 
threats, throughout the organisation

Our approach to risk management is detailed on page 30 and our 
principal risks are outlined on page 31.

5 Maintain the Board as a well-functioning, 

balanced team led by the Chair

The Board structure is reported on pages 38 to 45. Our committees 
are detailed in this section of the Annual Report but can also be 
found on our website: https://www.loknstore.co.uk/investors/

6 Ensure that between them the Directors 

have the necessary up-to-date 
experience, skills and capabilities

Our Directors’ biographies can be found on pages 38 and 39 and 
further information on the balance of skills and capabilities within 
our Board can be found in the commentary on Board Evaluation on 
page 43.

7 Evaluate Board performance based  
on clear and relevant objectives,  
seeking continuous improvement

We set out this year’s information in the Corporate Governance 
section on page 43.

✓

✓

✓

✓

✓

✓

✓

40

Lok’nStore Group plc Annual Report and Accounts 2019QCA Code Principle

Reporting Location

8 Promote a corporate culture that is  

based on ethical values and behaviours

Please see our Corporate Sustainability Report on pages  
33 to 35.

9 Maintain governance structures and 
processes that are fit for purpose  
and support good decision-making  
by the Board

10 Communicate how the Company 
is governed and is performing by 
maintaining a dialogue with Shareholders 
and other relevant stakeholders

Our Governance Structure 

THE BOARD

Please see the Corporate Governance section from page 40.

Please see the Corporate Governance section, specifically  
page 44.

Results of voting at our AGMs can be found on the announcements 
page of our website: https://www.loknstore.co.uk/investors/
announcements/

Compliant 
With Code

✓

✓

✓

Remuneration Committee

Meets Once a Year

Audit Committee

Meets Twice a Year

Chaired by Edward Luker

Chaired by Charles Peal

See page 45 for more information

See page 45 for more information

EXECUTIVE BOARD COMMITTEE
Meets Monthly

Considers:  
Strategy, Management accounts, Store operations,  
Customer Issues & Human Resources

Capex Committee

Property Committee

Meets Monthly

Meets Weekly

Considers:  
Proposed capital 
expenditure, actual 
spend against budgets 

Considers:  
Sites under 
development, 
new acquisitions 

Property Risk 
Committee

Meets Quarterly 

Considers:  
Risks associated with 
properties including 
HS&E

OPERATIONAL MANAGEMENT
Day to Day Business Delivery

Internal Control
The Board is responsible for ensuring that the Group has 
established and operates a system of internal control. In 
this context, internal control is defined as those policies 
and processes established to ensure that business 
objectives are achieved cost effectively, assets and 
Shareholder value are safeguarded, and laws, regulations 
and policies are complied with. Controls can provide 
reasonable but not absolute assurance that risks are 
identified and adequately managed to achieve business 
objectives and to minimise material errors, losses and 
fraud or breaches of laws and regulations.

The Group operates a strict system of internal financial 
control, which is designed to ensure that the possibility 
of misstatement or loss is kept to a minimum. There is 
a comprehensive system in place for financial reporting 
and the Board receives a number of reports to enable 
it to carry out these functions in the most efficient 
manner. These procedures include the preparation of 
management accounts, forecast variance analysis and 
other ad hoc reports. There are clearly defined authority 
limits throughout the Group.

The Group continues to develop the internal audit 
function utilising operational management to make 
unannounced store visits as part of a process supported 
by audit control checklists and other procedures. This 
undertaking has contributed to sales by promoting 
efficient store management, but also addresses risk 
and credit control, cash and store banking, and space 
and customer management. The internal audit checks 
are designed to ensure any fraud or mismanagement 
is quickly identified. The Group has a whistle-blowing 
procedure within its employee handbook, which is issued 
to all colleagues. All employees may raise concerns 
about malpractice or improper or potentially illegal 
behaviour in confidence without concern of victimisation 
or disciplinary action.

41

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Governance 
continued

The Board
Three Executive Directors and Four Non-Executive Directors

Meets:

Considers:

Receives:

Five times a year with 
teleconferences when 
required

•  Financial strategy

•  Company performance 

•  Major investments

•  Capital resources 

•  Risk Management

•  Reporting to Shareholders

•  Detailed management accounts  

against budgets

•  A current trading appraisal

•  Minutes of all subcommittees 

•  The Risk Register

•  The Conflicts Register

The Directors
The Board consists of three Executive Directors and four Non-Executive Directors. The expertise of the Directors 
covers Company Law, Corporate Finance, Economics, Finance and Accounting, Corporate Reporting, Risk 
Management. Tax and Compliance, Marketing, Operations, Property Law and Strategy.

Activities 
The Non-Executive Directors provide considerable support to the Chief Executive Officer and while much of this 
is via informal meetings, telephone calls and email correspondence, the Non-Executive Directors also lend their 
expertise and experience to other members of the management team. 

Conflicts of Interest
The Directors have a responsibility to act in the best interests of the Group and its Shareholders and in keeping with 
this responsibility it is imperative that Directors are aware of and properly manage potential conflicts of interest.

The table below shows the Directorships that the Group Directors hold in other companies both inside and outside 
the Group:

Andrew Jacobs 
Andrew Jacobs (UK) Limited 
Lok’nStore Limited*
The Box Room (Self Storage) Limited*

Ray Davies  
Ash Road SS Limited 
Chichester Storage Limited
Davies Elise Consulting Limited 
Lok’nStore Limited*
Lok’nStore Trustee Limited*
ParknCruise Limited*
Semco Engineering Limited*
Semco Machine Tools Limited*
Southern Engineering and Machinery Co. Limited*
The Box Room (Self Storage) Limited*

*  

Lok’nStore Group Companies.

**  Guernsey registered company.

Neil Newman-Shepherd 
Lok’nStore Limited*

Simon Thomas
Lok’nStore Limited* 
Simon Thomas (UK) Limited

Edward Luker
Edward Luker Consulting Limited
St George’s School Ascot Trust Limited 

Richard Holmes
Lok’nStore Limited* 
Lok’nStore Trustee Limited* 
First Contact Healthcare** 

Conflicts of interest arise where an individual’s personal interests or those interests related to legitimate outside roles 
may conflict with the interests of the Group. This could, for example, inhibit open discussions or lead to a perception 
that the individual is acting outside of the Group’s interests.

42

Lok’nStore Group plc Annual Report and Accounts 2019It is recognised that conflicts of interest will inevitably 
occur from time to time and that Directors legitimately 
undertake roles outside of the Group. The Board 
therefore believes it is important to be transparent 
in terms of such interests and to ensure they are 
properly recorded and, where necessary, Directors 
will withdraw from decision-making if there is a 
danger of perceived conflict. 

A register of interests is maintained by the Assistant 
Company Secretary and is circulated to the Directors in 
advance of each Board meeting. Conflicts of interest are 
considered and authorised by the Board as they arise. 

We report in Note 30 related party transactions. 
Additionally, within Note 30, in the interests of 
transparency we include items which, while not strictly 
falling within the definition of a related party transaction, 
are still considered matters of interest.

Board Evaluation and Composition 

Board Attendance

Total Number of 

Board

Audit 
Committee

Remuneration 
Committee

Annual General 

Meeting % Attendance

Meetings in 2018/2019 

5 (3 Telecon)

Executive Directors

Andrew Jacobs

Ray Davies

Neil Newman-Shepherd

Non-Executive Directors

Simon Thomas

Edward Luker

Charles Peal

Richard Holmes

5 (3)

5 (3)

5 (3)

5 (3)

5 (3)

4 (3)

5 (3)

1

n/a

n/a

n/a

n/a

1

1

n/a

2

n/a

n/a

n/a

n/a

2

n/a

1

1

1

1

1

1

1

1

1

100%

100%

100%

100%

100%

90%

91%

The 2018 QCA Code expects companies to, ‘evaluate 
Board performance based on clear and relevant 
objectives, seeking continuous improvement.’ Our 
Executive Directors are evaluated on a quarterly basis 
via the Company’s senior management review system in 
which objectives are set and performance against these 
objectives is subsequently measured. Remuneration 
is linked to these objectives and may include relevant 
performance targets such as number of new properties 
acquired or turnover growth. Our Non-Executives were 
evaluated informally within this year’s review of our Board 
composition and we report on this below. 

Therefore as part of our review of the Board composition 
this year we looked at the ability of our Non-Executive 
Directors to be objective, the experience each of our 
Non-Executive Directors brings to the business and the 
contribution they have made in the year. We established 
that the broad range of skills, expertise and attitude 
amongst the Executive and Non-Executive Directors 
includes all the matters that the Company deals with – 
strategy, property, finance, human resources, marketing, 
and organisation. Further the long experience of Board 
Members continues to be considered an asset and all 
express challenges freely and robustly. 

We have previously reported (against The UK Corporate 
Governance Code’s requirement that a smaller company 
should have at least two Non-Executive Directors that 
are deemed independent) that all of our Non-Executive 
Directors have served for longer than nine years and 
were therefore no longer deemed independent. Our new  
code, the Quoted Companies Alliance Code, takes a 
more pragmatic approach stating that, ‘length of tenure 
does not automatically affect independence’ and that  
the Board should, ‘make a decision regarding such 
Director’s independence.’

We also met with potential Non-Executive Directors to 
explore what expertise they might bring to the Board 
and discussed the balance between new experiences 
and increasing costs. After careful consideration we 
concluded that the current composition of the Board 
remains in the best interest of Shareholders and the 
Company as a whole.

Non-Executive Directors who have served over nine 
years must offer themselves for re-election at every 
Annual General Meeting and accordingly Simon Thomas, 
Edward Luker, Charles Peal and Richard Holmes offer 
themselves for re-election at every AGM.

43

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Governance 
continued

Directors’ Remuneration 
The Remuneration Committee consists of Edward Luker 
(Chairman of the Committee) and Richard Holmes. 
The Committee meets and considers, within existing 
terms of reference, the remuneration policy and makes 
recommendations to the Board for each Executive 
Director. The Committee’s remuneration policy aims to 
design a package that will align the interests of Executive 
Directors and those of Shareholders. The Executive 
Directors’ remuneration consists of a package of basic 
salary, bonuses and share options, which are linked to 
corporate achievements and these levels are determined 
by the Remuneration Committee. 

Performance related bonuses are calculated in 
accordance with strict and measurable performance 
criteria. There are no specific performance conditions 
relating to the historic grant of share options beyond the 
share price performance. The Remuneration Committee 
has introduced appropriate performance criteria to apply 
for the grant of future share options as part of long term 
performance awards in order to meet the objectives 
of the business and accord with accepted corporate 
governance. The details of each Director’s remuneration 
are set out in Note 6 in the financial statements.

The Committee meets once a year and considers 
proposals from the Chairman and Chief Executive Officer.

Shareholder Relations
We aim to provide balanced, clear and transparent 
communications which allow our Shareholders to 
understand our performance, strategy and prospects. 
Further aiding transparency is the fact that the Group has 
a straight forward capital structure; one class of shares 
and one bank facility. 

The Directors also meet and discuss the performance of 
the Group with Shareholders throughout the year with 
specific schedules to visit institutional investors, analysts 
and the media being held after the announcement of 
the half year and full year results. At the AGM the Board 
give a presentation of events and progress during the 
year. Attendee Shareholders are encouraged to mix and 
engage with the Directors after the formal business of the 
AGM has concluded.

Regular Regulatory News Service announcements 
(RNS) are made via the London Stock Exchange 
throughout the year keeping all Shareholders informed 
about acquisitions, trading conditions, Director dealings 
etc. Queries raised by a Shareholder, either verbally or 
in writing, are promptly answered by whoever is best 
placed on the Board to do so. 

44

Accounting Dates and  
Reporting Calendar 2019

January

February

March

April

May

June

July

August

September

October

November

December

H1 Period- End

Pre-close Trading Statement (H1)

Interim Results announced

Financial Year-End

Pre-close Trading Statement

Preliminary Statement

AGM

Accountability and Audit
The Board believes that the audited Annual Report 
and Accounts play an important part in presenting all 
Shareholders with an assessment of the Group’s position 
and prospects. The Strategic Review contains a detailed 
consideration of the Group’s position and prospects.

Board Committees 
The following section introduces the Group’s 
committees, members and the terms of reference.

Nomination Committee 
A Nomination Committee would oversee the appointment 
of a new Director. Due to the relatively small size of the 
Company, the Board do not believe that a Nomination 
Committee is necessary. In the event of a proposal to 
appoint a new Director, this is discussed at a full Board 
meeting with each member being given the opportunity 
to meet the individual concerned prior to any formal 
decision being taken.

Each member of the Board is subject to the re-election 
provisions of the Articles of Association, which require 
them to offer themselves for re-election at least once 
every three years. 

Lok’nStore Group plc Annual Report and Accounts 2019Remuneration Committee
The Remuneration Committee consists of Edward Luker 
(Chairman of the Committee) and Richard Holmes. The 
Committee meets once a year and considers, within 
existing terms of reference, the remuneration policy 
and makes recommendations to the Board for each 
Executive Director. Further the Committee considers 
proposals from the Chief Executive Officer on the 
remuneration of the operational management team 
especially in relation to bonus share option awards  
under the long term performance related pay schemes. 

The Committee’s remuneration policy aims to design 
a package that will align the interests of Executive 
Directors and those of Shareholders. The Executive 
Directors’ remuneration consists of a package of basic 
salary, bonuses and long term performance related pay 
including share options, which are linked to corporate 
achievements and these levels are determined by the 
Remuneration Committee. The details of each Director’s 
remuneration are set out in the Remuneration Report 
on page 48 and more details are given in Note 6 in the 
financial statements.

Audit Committee
The Company has an Audit Committee, to whom the 
external Auditor, RSM UK Audit LLP, reports. The 
Committee consists of Charles Peal (Chairman of the 
Committee) and Edward Luker. Charles Peal is the 
Committee’s Nominated Financial Expert (for details  
of Charles’ experience please see his biography on  
page 39). 

The Committee is responsible for the relationship with  
the Group’s external Auditor and the review of the 
Group’s financial reporting and internal controls.

The Committee meets prior to the announcement of 
the Group’s financial results to consider the Auditors’ 
Findings Report and consider any corresponding 
recommendations. It also convenes to discuss and 
review the findings of the external JLL Valuation Report 
prior to the Groups year-end results. The Committee 
would convene at other times should it be necessary.

The Audit Committee also undertakes a formal 
assessment of the Auditor’s independence each year, 
which includes:

•  a review of non-audit services provided to the Group 

and related fees;

•  discussion with the Auditor of a written report 

detailing all relationships with the Company and any 
other parties that could affect independence or the 
perception of independence;

•  a review of the Auditor’s own procedures for ensuring 
the independence of the audit firm and partners  
and team members involved in the audit, including  
the regular rotation of the audit partner every five 
years; and

•  obtaining written confirmation from the Auditor that,  
in their professional judgement, they are independent.

An analysis of the fees payable to the external audit firm 
in respect of both audit and non-audit services during  
the year is set out in Note 5 to the financial statements.

The Committee is satisfied that the external Auditor 
remains independent in the discharge of their audit 
responsibilities.

The Board will continue to review the Company’s 
corporate governance and annual reporting against 
the QCA Code and to implement appropriate systems 
in order to support the Directors in executing their 
responsibilities to all of the Company’s Stakeholders.

On behalf of the Board.

Simon G Thomas
Chairman

1 November 2019

45

Strategic ReportOverviewGovernanceFinancial Statements 
 
Directors’ Report

The Directors submit their report and the audited 
financial statements of the Company and of the Group  
for the year ended 31 July 2019.

Principal Activity
The principal activity of the Group during the year was 
that of providing self-storage and related services.

Review of the Business  
and Future Developments
A detailed account of the Group’s progress during 
the year and its future prospects are set out in the 
Chairman’s Review on page 2 and the Strategic Report 
on pages 8 to 35. 

The key performance indicators are set out in the 
Highlights on page 1 and discussed in more detail in the 
Financial Review on page 22 and the Chief Executive’s 
Review on page 13. Commentary on financial risk 
managements is included on page 30 and disclosures  
on financial instruments are provided in Note 17.

Going Concern
A review of the Group’s business activities, together with 
the matters likely to influence its future development, 
performance and its position in the wider market are 
set out in the Strategic Report. The financial position 
of the Group, its cash flows and borrowing facilities 
are shown in the Statement of Financial Position, Cash 
Flow Statement and corresponding notes and policies 
contained within the financial statements.

Further information concerning the Group’s objectives, 
policies, its financial risk management objectives as well 
as details of financial instruments and credit and liquidity 
risk are also found in the Strategic Report and in the 
Notes to the Financial Statements. See Note 17.

The Directors can report that, based on the Group’s 
budgets and financial projections, they have satisfied 
themselves that the business is a going concern. 
The Board has a reasonable expectation that the 
Company and the Group have adequate resources 
and facilities to continue in operational existence for the 
foreseeable future based on Group cash balances of 
£13.7 million, (2018: £5.0 million) undrawn committed 
facilities at 31 July 2019 of £32.0 million (2018: £12.7 
million) and cash generated from operations £8.1 million 
(2018: £7.0 million). 

In April 2019, the Group increased its bank facility by 
£25 million to £75 million, with a further £25 million 
accordion option taking the facility to £100 million. The 
increased facility will provide funding for new landmark 
site acquisitions and working capital to support the 
Group’s ambitious growth plans. 

The facility is a combined agreement with Lloyds Bank 
and The Royal Bank of Scotland plc and runs until 2024 
with an option for a further two one year extensions and 
is closely aligned to the terms of the Group’s previous 
facility. The interest rate is set at the London Inter-Bank 
Offer Rate (LIBOR) plus a 1.50%–1.75% margin based on 
a loan to value covenant test. 

The Group is fully compliant with all bank covenants and 
undertakings and is not obliged to make any repayments 
prior to expiration. The financial statements are therefore 
prepared on a going concern basis.

Dividend 
In respect of the current year, the Directors propose 
that a final dividend of 8.33 pence per share (2018: 
7.67 pence) will be paid on 10 January 2020 to 
Shareholders on the register on 29 November 2019. The 
corresponding ex-dividend date is 28 November 2019. 
The total estimated dividend to be paid is £2.4 million 
based on the number of shares in issue on 17 October 
2019 as adjusted for shares held in the Employee 
Benefits Trust. This dividend is subject to approval by 
Shareholders at the Annual General Meeting and has not 
been included as a liability in these financial statements.

Events after the Reporting Date
Reportable events after the reporting date are set out  
in Note 31 in the financial statements. 

Directors
The following Directors held office during the year  
and subsequently:

SG Thomas 
A Jacobs  
RA Davies  
N Newman-Shepherd 

ETD Luker 
RJ Holmes 
CP Peal 

Details of the interests of the Directors in the shares  
of the Company are set out on page 49 and details  
of their remuneration are disclosed in Note 6 of the 
financial statements.

Biographical details of the Directors are set out on  
page 38 and 39.

Reappointment of Directors
Richard Holmes, Edward Luker and Charles Peal who 
have over 15, 12 and 12 years tenure respectively as 
Non-Executives are required under the Companies Act 
2006 to offer themselves for re-election at every AGM 
and accordingly offer themselves for re-election at the 
next AGM. Simon Thomas by virtue of his accumulated 
tenure both as an Executive and a Non-Executive Director 
also offers himself for re-election at the next AGM.

46

Lok’nStore Group plc Annual Report and Accounts 2019 
 
 
 
 
 
 
Directors’ and Officers’ Liability Insurance
The Company has liability insurance covering the Directors and Officers of the Company and its subsidiaries.

Substantial Shareholdings 
The Directors have been notified or are aware that the following are interested in 3% or more of the issued Ordinary 
Share capital of the Company as at 17 October 2019: 

Current 
Rank

% at  
17 Oct 
2019

Number of 
Shares

Total 
Shares  
in Issue

% at  
17 Oct 
2018

Number of 
Shares

Total 
Shares  
in Issue

1

2

3

4

5

6

7

8

17.59

5,204,600

8.28

2,449,455

5.54

1,640,000

5.17

1,530,000

4.66

1,379,608

3.64

3.37

3.25

1,077,115

996,650

960,480

17.64

5,204,600

8.50

2,509,455

5.56

1,640,000

6.03

1,780,000

– 

– 

5.07

1,496,500

4.15

1,225,250

3.60

1,061,001

29,586,555

29,505,9191

Andrew Jacobs

Miton Asset Management

Canaccord Genuity Wealth 
Management 

Simon Thomas

BlackRock

Cavendish Asset Management

Downing

Hargreaves Lansdown

1  Represents total shares in issue.

Market Valuation of Freehold Land and Buildings
The changes in property, plant and equipment during the year and details of property valuations at 31 July 2019 are 
shown in Note 10(b) to the Financial Statements. Further commentary on the property portfolio is contained in the 
Property Review on page 19 and in the Financial Review on page 22. 

Share Buy-back Authority
Authority will be sought at the Company’s AGM on 12 December 2019 from Shareholders to approve a share 
buyback authority. The buy-back authority will only be exercised in circumstances where the Directors regard such 
purchases to be in the best interests of Shareholders as a whole.

Statement of Disclosure of Information to the Auditor
The Directors who were in office at the date of approval of these financial statements have confirmed that, as far 
as they are aware, there is no relevant audit information of which the Auditor is unaware. Each of the Directors has 
confirmed that they have taken all the steps that they ought to have taken as Directors in order to make themselves 
aware of any relevant audit information and to establish that it has been communicated to the Auditor.

Annual General Meeting
The Company’s Annual General Meeting will be held on 12 December 2019 at 5.30pm at the offices of Goodman 
Derrick LLP 10, St Bride Street, London EC4A 4AD.

Auditor
A resolution to reappoint RSM UK Audit LLP as Auditor will be put to the members at the Annual General Meeting.

A formal notice together with explanatory circular and Form of Proxy will be sent to Shareholders.

On behalf of the Board.

Ray Davies
Director 
1 November 2019

47

Strategic ReportOverviewGovernanceFinancial StatementsRemuneration Report

Although the Group is not required to set out a formal Remuneration Report we set out below the key 
components of the Directors’ remuneration in accordance with AIM Rule 19.

Base Salary: Provides competitive fixed remuneration 
to retain key employees and reflect their experience and 
expertise in the context of the role and set by reference 
to the market.

Annual and Monthly Bonuses: Aligns reward to 
key Group strategic objectives and drives short-term 
performance.

Long Term Incentive Plan: Following strict 
performance criteria aligns Executive Director interests 
with those of Shareholders and rewards achievement 
of the long term plan. (See below and Note 23(b) of the 
financial statements).

All Employee Scheme: The Group operates an HMRC 
approved Share Incentive Plan (SIP). This encourages 
share ownership by all employees and allows them to 

Directors’ Remuneration

share in the long term success of the Group. R Davies 
and N Newman, Executive Directors, also participate in 
this scheme.

Other Benefits: The benefits reported in the table below 
all relate to medical insurance premiums paid on behalf 
of the Directors. An additional benefit is Death in Service 
Insurance typically at four times base salary (subject to a 
cap of £0.5 million).

Service Contracts: Executive Directors’ service 
contracts operate on a rolling basis without a specific 
end-date providing for one year’s notice on the part of 
the Company and six months’ notice on the part of the 
employee. Non-Executives do not have service contracts 
with the Company but rather their appointments are 
governed by letters of appointment.

2019

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

2018

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

Emoluments  

Bonuses  

Pension  

Benefits  

Sub total  

Gains on  
Share Options  

£

£

220,816

160,968

78,931

30,900

22,297

27,873

22,297

38,250

22,641

64,034

–

–

–

–

£

–

4,829

2,631

–

–

–

–

£

£

5,435

4,612

2,364

4,804

–

–

–

264,501

193,050

147,960

35,704

22,297

27,873

22,297

£

–

–

–

40,580

–

–

–

Total  

£

264,501

193,050

147,960

76,284

22,297

27,873

22,297

564,082

124,925

7,460

17,215

713,682

40,580

754,262

Emoluments  

Bonuses  

Pension  

Benefits  

Sub total  

Gains on  
Share Options  

£

£

216,487

131,280

75,172

30,000

21,648

27,061

21,648

26,000

19,222

42,477

–

–

–

–

£

–

31,190

2,255

–

–

–

–

£

£

4,272

4,090

1,933

4,009

–

–

–

246,759

185,782

121,837

34,009

21,648

27,061

21,648

£

–

20,415

71,317

–

–

52,275

–

Total  

£

246,759

206,197

193,154

34,009

21,648

79,336

21,648

523,296

87,699

33,445

14,304

658,744

144,007

802,751

Details of the Directors remuneration are shown above. Key management personnel are defined as the Directors of 
the Group and the additional participants in the Long Term Partnership Performance Plan (LTPPP).

48

Lok’nStore Group plc Annual Report and Accounts 2019The following table shows a summary of the options held by Directors under all schemes. Refer to Notes 21 to 24  
for details. 

2019

Executive Directors

A Jacobs – Unapproved

A Jacobs – LTPPP 

A Jacobs total

RA Davies – Unapproved

RA Davies – CSOP

RA Davies – LTPPP 

RA Davies total

N Newman-Shepherd – Unapproved

N Newman-Shepherd – CSOP

N Newman-Shepherd – LTPPP 

N Newman-Shepherd total

Non-Executive Directors

SG Thomas – Unapproved

All Directors total

Total at  
31 July 
2018

Options 
Granted

Options 
Exercised/
Lapsed

Unapproved 
Scheme

Approved 
CSOP 
Share 
Options

 Total at  
31 July 
2019

206,087

–

206,087

246,977

7,742

–

254,719

172,421

10,661

–

183,082

–

80,000

80,000

–

–

80,000

80,000

–

–

120,000

120,000

–

–

–

– 

–

–

–

– 

– 

– 

– 

206,087

80,000

286,087

246,977

–

80,000

326,977

172,421

–

–

–

–

7,742

–

7,742

–

–

10,661

120,000

292,421

–

10,661

206,087

80,000

286,087

246,977

7,742

80,000

334,719

172,421

10,661

120,000

303,082

25,217

–

669,105

280,000

(20,000)

(20,000)

5,217

910,702

–

5,217

18,403

929,105

The grant of options to Executive Directors and senior management is recommended by the Remuneration Committee 
on the basis of their contribution to the Group’s success. The options vest after two and a half or three years. 

Unapproved Share Options – Long Term Partnership Performance Plan (LTPPP)
On 2 July 2018 the Group adopted the Company Long Term Partnership Performance Plan (LTPPP). The Plan 
is a discretionary benefit offered by the Company for the benefit of selected key employees including Executive 
Directors. Its main purpose is to increase the interest of the employees in the Groups long term business goals and 
performance through share ownership. It contains specific performance criteria. Further details are set out in Note 
23(b) of the financial statements. 

On behalf of the Board and signed on its behalf by: 

Andrew Jacobs  
Chief Executive Officer 

Ray Davies
Finance Director

49

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
 
  
Statement of Directors’ 
Responsibilities

The Directors are responsible for preparing the Strategic Report and  
Directors’ Report and the financial statements in accordance with applicable  
law and regulations.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Group’s and the Company’s transactions 
and disclose with reasonable accuracy at any time the 
financial position of the Group and the Company and 
enable them to ensure that the financial statements 
comply with the Companies Act 2006. They are also 
responsible for safeguarding the assets of the Group  
and the Company and hence for taking reasonable  
steps for the prevention and detection of fraud and  
other irregularities.

The Directors are responsible for the maintenance and 
integrity of the corporate and financial information on the 
Lok’nStore Group plc websites.

Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions.

Company law requires the Directors to prepare Group 
and Company Financial Statements for each financial 
year. The Directors are required by the AIM Rules of 
the London Stock Exchange to prepare Group financial 
statements in accordance with International Financial 
Reporting Standards (IFRS) as adopted by the European 
Union (EU) and have elected under company law to 
prepare the Company financial statements in accordance 
with IFRS as adopted by the EU.

The financial statements are required by law and IFRS 
adopted by the EU to present fairly the financial position 
of the Group and the Company and the financial 
performance of the Group. The Companies Act 2006 
provides in relation to such financial statements that 
references in the relevant part of that Act to financial 
statements giving a true and fair view are references to 
their achieving a fair presentation.

Under company law the Directors must not approve 
the financial statements unless they are satisfied that 
they give a true and fair view of the state of affairs of the 
Group and the Company and of the profit or loss of the 
Group for that period. 

In preparing the Group and Company financial 
statements the Directors are required to:

a. 

b. 

c. 

d. 

 select suitable accounting policies and then apply 
them consistently;

 make judgements and accounting estimates that  
are reasonable and prudent;

 state whether they have been prepared in 
accordance with IFRSs adopted by the EU; and

 prepare the financial statements on the going 
concern basis unless it is inappropriate to  
presume that the Group and the Company  
will continue in business.

50

Lok’nStore Group plc Annual Report and Accounts 2019Independent Auditor’s Report
to the Members of Lok’nStore Group plc

Opinion
We have audited the financial statements of 
Lok’nStore Group plc (the ‘parent company’) and its 
subsidiaries (the ‘Group’) for the year ended 31 July 
2019 which comprises the Consolidated Statement of 
Comprehensive income, the Consolidated and Company 
Statements of Change in Equity, the Consolidated 
and Company Statements of Financial Position, the 
Consolidated Statement of Cash Flows and Notes to the 
Financial Statements, including a summary of significant 
Accounting Policies. The financial reporting framework 
that has been applied in their preparation is applicable 
law and International Financial Reporting Standards 
(IFRSs) as adopted by the European Union and, as 
regards the parent company financial statements, 
as applied in accordance with the provisions of the 
Companies Act 2006. 

In our opinion:

• 

• 

• 

• 

the financial statements give a true and fair view of 
the state of the Group’s and of the parent company’s 
affairs as at 31 July 2019 and of the Group’s profit for 
the year then ended;

the Group financial statements have been properly 
prepared in accordance with IFRSs as adopted by  
the European Union;

the parent company financial statements have been 
properly prepared in accordance with IFRSs as 
adopted by the European Union and as applied in 
accordance with the Companies Act 2006; and

the financial statements have been prepared in 
accordance with the requirements of the Companies 
Act 2006

Basis for Opinion
We conducted our audit in accordance with International 
Standards on Auditing (UK) (ISAs (UK)) and applicable 
law. Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the 
audit of the financial statements section of our report. 
We are independent of the Group and the parent 
company in accordance with the ethical requirements 
that are relevant to our audit of the financial statements 
in the UK, including the FRC’s Ethical Standard as 
applied to SME listed entities and we have fulfilled our 
other ethical responsibilities in accordance with these 
requirements. We believe that the audit evidence we 
have obtained is sufficient and appropriate to provide a 
basis for our opinion.

Conclusions Relating to Going Concern
We have nothing to report in respect of the following 
matters in relation to which the ISAs (UK) require us to 
report to you where:

• 

• 

the Directors’ use of the going concern basis 
of accounting in the preparation of the financial 
statements is not appropriate; or

the Directors have not disclosed in the financial 
statements any identified material uncertainties that 
may cast significant doubt about the Group’s or the 
parent company’s ability to continue to adopt the 
going concern basis of accounting for a period of 
at least 12 months from the date when the financial 
statements are authorised for issue.

Key Audit Matters
Key audit matters are those matters that, in our 
professional judgment, were of most significance in 
our audit of the Group and parent company financial 
statements of the current period and include the most 
significant assessed risks of material misstatement 
(whether or not due to fraud) we identified, including 
those which had the greatest effect on the overall audit 
strategy, the allocation of resources in the audit and 
directing the efforts of the engagement team. These 
matters were addressed in the context of our audit 
of the financial statements as a whole, and in forming 
our opinion thereon, and we do not provide a separate 
opinion on these matters.

Group Key Audit Matters
Property Valuation
Risk
Fair values are calculated using actual and forecast 
inputs such as: occupancy, capitalisation rates, 
maximum lettable area, operating expenses and net 
rent per square foot by property as at 31 July 2019. 
In addition, the external valuer applies professional 
judgement concerning market conditions and factors 
impacting individual properties.

We consider property valuation to be a significant and 
key risk of material misstatement as the valuation process 
is subjective and inherently judgemental in nature. 

Refer to Note 10(b) to the financial statements for the 
disclosures relating to the property valuations.

51

Strategic ReportOverviewGovernanceFinancial StatementsIndependent Auditor’s Report 
continued
to the Members of Lok’nStore Group plc

Approach
Our approach to auditing the valuations involved  
the following:

•  We tested the integrity of the information provided  
to the external valuer by management by agreeing 
key inputs such as actual occupancy and profitability 
to underlying records and source evidence;

•  We evaluated the competence, capabilities and 

objectivity of the external valuation expert;

•  We assessed the scope of the work which the 
external valuer was requested to perform by 
management and the valuation methodology  
applied, determining whether changes to the  
method were appropriate;

•  We discussed the valuations with the external 

valuer and challenged them on the key assumptions 
applied and focussed on properties we identified as 
having significant or unusual valuation movements 
(compared to underlying performance or previous 
periods); 

•  We benchmarked the resulting valuations and valuation 

inputs to comparable businesses in the sector; 

•  We challenged management to justify the 

assumptions used in the model (particularly in 
respect of trading forecasts and comparison of those 
forecasts to actual results); and

•  We considered the key assumptions relating to the 
rollover relief and to the calculations of deferred tax 
arising on the property valuations. 

Company Key Audit Matters
There were no key audit matters relating to the  
parent company.

Our Application of Materiality
When establishing our overall audit strategy, we set 
certain thresholds which help us to determine the 
nature, timing and extent of our audit procedures. When 
evaluating whether the effects of misstatements, both 
individually and on the financial statements as a whole, 
could reasonably influence the economic decisions of the 
users we take into account the qualitative nature and the 
size of the misstatements. During planning materiality for 
the Group financial statements as a whole was calculated 
at £462,000, which was not significantly changed 
during the course of our audit. Materiality for the parent 
company financial statements as a whole was calculated 
as £230,000, which was not significantly changed 
during the course of our audit. We agreed with the Audit 

Committee that we would report to them all unadjusted 
differences in excess of £23,100 as well as differences 
below those thresholds that, in our view, warranted 
reporting on qualitative grounds. 

An Overview of the Scope of our Audit
Our audit was scoped by obtaining an understanding 
of the Group and its control environment, including 
Group-wide controls, and assessing the risks of material 
misstatement. The scope of our audit covered 100% of 
both consolidated profit before tax and consolidated net 
assets. Subsidiaries that were subject to audit exemption 
were audited to a materiality of £460,000 as part of the 
audit of the consolidated financial statements.

Other Information
The Directors are responsible for the other information. 
The other information comprises the information included 
in the Annual Report, other than the financial statements 
and our Auditor’s report thereon. Our opinion on the 
financial statements does not cover the other information 
and, except to the extent otherwise explicitly stated in 
our report, we do not express any form of assurance 
conclusion thereon. 

In connection with our audit of the financial statements, 
our responsibility is to read the other information and, 
in doing so, consider whether the other information is 
materially inconsistent with the financial statements or our 
knowledge obtained in the audit or otherwise appears 
to be materially misstated. If we identify such material 
inconsistencies or apparent material misstatements, we 
are required to determine whether there is a material 
misstatement in the financial statements or a material 
misstatement of the other information. If, based on the 
work we have performed, we conclude that there is a 
material misstatement of this other information, we are 
required to report that fact. We have nothing to report in 
this regard.

Opinions on Other Matters Prescribed  
by the Companies Act 2006
In our opinion, based on the work undertaken in the 
course of the audit:

• 

• 

the information given in the Strategic Report and the 
Directors’ Report for the financial year for which the 
financial statements are prepared is consistent with 
the financial statements; and

the Strategic Report and the Directors’ Report  
have been prepared in accordance with applicable 
legal requirements.

52

Lok’nStore Group plc Annual Report and Accounts 2019Matters on Which we are  
Required to Report by Exception
In the light of the knowledge and understanding of the 
Group and the parent company and its environment 
obtained in the course of the audit, we have not identified 
material misstatements in the Strategic Report or the 
Directors’ Report.

We have nothing to report in respect of the following 
matters in relation to which the Companies Act 2006 
requires us to report to you if, in our opinion:

•  adequate accounting records have not been kept by 

the parent company, or returns adequate for our audit 
have not been received from branches not visited by 
us; or

• 

the parent company financial statements are not  
in agreement with the accounting records and 
returns; or

•  certain disclosures of Directors’ remuneration 

specified by law are not made; or

•  we have not received all the information and 

explanations we require for our audit.

Responsibilities of Directors
As explained more fully in the Directors’ responsibilities 
statement (set out on page 50), the Directors are 
responsible for the preparation of the financial statements 
and for being satisfied that they give a true and fair view, 
and for such internal control as the Directors determine 
is necessary to enable the preparation of financial 
statements that are free from material misstatement, 
whether due to fraud or error.

In preparing the financial statements, the Directors 
are responsible for assessing the Group’s and the 
parent company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to 
going concern and using the going concern basis of 
accounting unless the Directors either intend to liquidate 
the Group or the parent company or to cease operations, 
or have no realistic alternative but to do so.

Auditor’s Responsibilities for the  
Audit of the Financial Statements
Our objectives are to obtain reasonable assurance about 
whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and 
to issue an Auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is 
not a guarantee that an audit conducted in accordance 
with ISAs (UK) will always detect a material misstatement 
when it exists. Misstatements can arise from fraud or 
error and are considered material if, individually or in 
the aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the 
basis of these financial statements.

A further description of our responsibilities for the audit 
of the financial statements is located on the Financial 
Reporting Council’s website at: http://www.frc.org.uk/
auditorsresponsibilities. This description forms part of our 
Auditor’s report.

Use of our Report
This report is made solely to the Company’s members, 
as a body, in accordance with Chapter 3 of Part 16 of 
the Companies Act 2006. Our audit work has been 
undertaken so that we might state to the Company’s 
members those matters we are required to state to them 
in an Auditor’s report and for no other purpose. To the 
fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the Company 
and the Company’s members as a body, for our audit 
work, for this report, or for the opinions we have formed.

Graham Ricketts 
(Senior Statutory Auditor)

For and on behalf of RSM UK Audit LLP,  
Statutory Auditor  
Chartered Accountants 
25 Farringdon Street 
London 
EC4A 4AB

1 November 2019

53

Strategic ReportOverviewGovernanceFinancial Statements 
54

Lok’nStore Group plc Annual Report and Accounts 201956  Consolidated Statement of Comprehensive Income57  Consolidated Statement of  Changes in EquityFinancial StatementsDOVER

Lok’nStore Dover opened in December 2018 and trading 
has been excellent. 

This prominent store has 36,000 square feet of storage space 
over four floors. The experienced Lok’nStore management team 
located and acquired a 0.75-acre site, going on to develop the 
store for an existing managed store client.

The impressive glass frontage sits proudly on a main arterial 
road in the Whitfield retail area to the North of the town, adjacent 
to Lidl, B&Q and Dover Council’s new flagship leisure centre. 

36,000 

SQUARE FEET OF  
MAXIMUM LETTABLE AREA

OPEN

NOW

55

Strategic ReportOverviewGovernanceFinancial Statements58  Company Statement of Changes  in Equity59  Consolidated and Company  Statements of Financial Position60  Consolidated Statement of Cash Flows61 Accounting Policies70  Notes to the Financial Statements 98 Glossary99 Our Stores Consolidated Statement of Comprehensive Income 
For the year ended 31 July 2019

Revenue

Total property, staff, distribution and general costs

Adjusted EBITDA1

Amortisation of intangible assets

Depreciation

Equity settled share based payments

Carried interest – fees receivable 

Receivables from warranty claims 

Profit on sale of land at store

Costs of sale & manage–back of Crayford store

Deferred financing on bank loan written off

Operating profit1

Finance income

Finance cost

Profit before taxation

Income tax expense 

Profit for the year from Continuing Operations

Profit for the year from Discontinued Operations

Profit for the year

Profit attributable to:

Owners of the parent

Other Comprehensive Income 

Items that will not be reclassified to profit and loss;

Increase in property valuation

Deferred tax relating to change in property valuation

Other comprehensive income

Total comprehensive income for the year

Attributable to owners of the parent

Earnings per share attributable to owners of the parent

Basic

Continuing Operations

Discontinued Operations

Total basic earnings per share

Diluted

Continuing Operations

Discontinued Operations

Total diluted earnings per share

Notes

1(a)

2(a)

10(a)

10(b)

21

2(c)

2(c)

2(c)

2(c)

2(c)

3

4

5

7

12

9

9

Group 
Year Ended 
31 July 2019
£’000

Group 
Year Ended 
31 July 2018
£’000

16,950

(9,557)

7,393

(83)

 (2,207)

(46)

(2,336) 

– 

– 

295 

(54) 

(133) 

108

(2,228)

5,165

31

(605)

4,591

(1,211)

3,380

2,182

5,562

15,372

(8,739)

6,633

(165)

 (1,880)

(33)

(2,078) 

361 

230 

– 

– 

– 

591

(1,487)

5,146

80

(463)

4,763

(1,459)

3,304

453

3,757

5,562

3,757

13,765

(2,327)

11,438

17,000

17,000

11.69p

7.55p

19.23p

11.50p

7.42p

18.92p

15,723

(2,698)

13,025

16,782

16,782

11.48p

1.57p

13.05p

11.28p

1.55p

12.83p

1  Adjusted EBITDA and operating profit are defined in the Accounting Policies section of the Notes to the Financial Statements.

56

Lok’nStore Group plc Annual Report and Accounts 2019Consolidated Statement of Changes in Equity 
For the year ended 31 July 2019 

31 July 2017

Profit for the year

Other comprehensive income:

Increase in property valuation net of deferred tax

Total comprehensive income for the year 

Transactions with owners:

Dividend paid

Share based payments

Transfers in relation to share based payments 

Deferred tax relating to share options

Exercise of share options

Total transactions with owners

Transfer additional depreciation on  
revaluation net of deferred tax

31 July 2018

Profit for the year

Other comprehensive income:

Increase in property valuation net of deferred tax

Total comprehensive income for the year 

Transactions with owners:

Dividend paid

Share based payments

Transfers in relation to share based payments 

Deferred tax relating to share options

Exercise of share options

Total transactions with owners

Reserve transfer on disposal of assets

Transfer additional depreciation on  
revaluation net of deferred tax

Attributable to Owners of the Parent

Share 
Capital 
£’000

Share 
Premium 
£’000

Other 
Reserves
£’000

Revaluation
Reserve
£’000

Retained 
Earnings
£’000

293

10,028

8,469

52,165

18,164

Total 
Equity
£’000

89,119

–

–

–

–

–

–

–

2

2

–

–

–

–

–

–

–

–

322

322

–

–

–

–

–

33

(109)

(30)

–

(106)

–

–

3,757

3,757

13,025

13,025

–

3,757

13,025

16,782

–

–

–

–

–

–

(2,977)

(2,977)

–

109

–

–

33

–

(30)

324

(2,868)

(2,650)

(291)

291

–

295

10,350

8,363

64,899

19,344

103,251

–

–

–

–

–

–

–

1

1

–

–

–

–

–

–

–

–

–

140

140

–

–

–

–

–

–

46

(51)

(1)

–

(6)

–

–

–

5,562

5,562

11,438

11,438

–

5,562

11,438

17,000

–

–

–

–

–

–

(3,279)

(3,279)

–

51

–

–

46

–

(1)

141

(3,228)

(3,093)

(4,927)

(304)

4,927

304

– 

–

31 July 2019

296

10,490

8,357

71,106

26,909

117,158

57

Strategic ReportOverviewGovernanceFinancial StatementsTotal  
£’000

15,406

3,572

33

–

324

(2,977)

1,919

–

33

(109)

–

–

1,843

16,358

–

46

(51)

–

–

3,774

46

–

141

(3,279)

1,838

17,040

Company Statement of Changes in Equity
For the year ended 31 July 2019

Share Capital 
£’000

Share Premium 
£’000

Retained 
Earnings 
 £’000

Other Reserves 
£’000

31 July 2017

293

10,028

Profit for the year

Share based payments

Transfer in relation to  
share based payments

Exercise of share options

Dividends paid

31 July 2018

Profit for the year

Equity settled share  
based payments

Transfer in relation to  
share based payments

Exercise of share options

Dividends paid

31 July 2019

–

–

–

2

–

–

–

–

322

–

295

10,350

–

–

–

1

–

–

–

–

140

–

296

10,490

3,166

3,572

–

109

–

(2,977)

3,870

3,774

–

51

–

(3,279)

4,416

58

Lok’nStore Group plc Annual Report and Accounts 2019Consolidated and Company Statements of Financial Position
31 July 2019
Company Registration No. 04007169 

Assets

Non-current assets

Intangible assets

Property, plant and equipment

Investments

Financial assets

Director review

Current assets

Inventories

Trade and other receivables

Cash and cash equivalents

Total assets

Liabilities

Current liabilities

Trade and other payables

Current tax liabilities

Non-current liabilities 

Borrowings

Deferred tax 

Total liabilities

Net assets

Equity attributable to owners 
of the parent

Called up share capital

Share premium

Other reserves

Retained earnings 

Revaluation reserve

Total equity attributable to 
owners of the parent

Notes

10(a)

10(b)

13

2(c)1 

14

15

17

16

18

19

20

25(a)

26

Group 
2019 
£’000

Group 
2018 
£’000

Company 
2019 
£’000

Company 
2018 
£’000

–

168,938

–

361

3,263

152,580

–

361

169,299

156,204

298

3,707

13,662

17,667

186,966

(4,753)

(339)

(5,092)

(42,331)

(22,385)

(64,716)

(69,808)

117,158

296

10,490

8,357

26,909

71,106

257

4,476

4,990

9,723

165,927

(5,159)

(612)

(5,771)

(37,170)

(19,735)

(56,905)

(62,676)

103,251

295

10,350

8,363

19,344

64,899

–

–

2,464

– 

2,464

–

14,576

– 

14,576

17,040

–

–

–

–

–

–

–

–

–

2,418

– 

2,418

–

13,940

– 

13,940

16,358

–

–

–

–

–

–

–

17,040

16,358

296

10,490

1,838

4,416

– 

295

10,350

1,843

3,870

– 

117,158

103,251

17,040

16,358

As permitted by section 408 Companies Act 2006, the parent company’s Statement of Comprehensive Income 
has not been included in these financial statements. The profit and comprehensive income for the year ended 
31 July 2019 was £3.8 million (2018: £3.6 million).

Approved by the Board of Directors and authorised for issue on 1 November 2019 and signed on its behalf by:

Andrew Jacobs  
Chief Executive Officer 

Ray Davies
Finance Director

59

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
 
  
Consolidated Statement of Cash Flows 
For the year ended 31 July 2019

Notes

28(a)

Operating activities

Cash generated from operations

Income tax paid

Net cash generated from operations

Investing activities

Proceeds of disposal of discontinued operation –  
net of disposal costs and cash included in sale

Proceeds of sale of land (net of disposal costs)

Proceeds of sale of store 

Acquisition of subsidiary (net of cash acquired)

Development loan capital repaid / invested

Purchase of property, plant and equipment 

Proceeds from warranty claims

Interest received

Net cash outflow from investing activities

Financing activities

Proceeds from drawdown of new bank facility

Repayment of bank borrowings on retiring bank facility

Proceeds of bank borrowings utilised for store development

Finance costs paid on bank refinancing

Finance costs paid

Equity dividends paid

Proceeds from issue of ordinary shares (net)

Net cash inflow from financing activities

Net increase / (decrease) in cash and cash equivalents in the year

Cash and cash equivalents at beginning of the year

Cash and cash equivalents at end of the year

No statement of cash flows is presented for the Company as it had no cash flows in either year.

Group 
2019 
£’000

8,067

(955)

7,112

6,849

796

7,418

(1,069)

–

(14,029)

–

31

(4)

42,971

(42,395)

5,653

(593)

(934)

(3,279) 

141

1,564

8,672

4,990

13,662

Group 
2018 
£’000

6,982

(775)

6,207

–

–

–

–

3,463

(21,935)

342

80

(18,050)

–

–

8,519

– 

(419)

(2,977)

324

5,447

(6,396)

11,386

4,990

60

Lok’nStore Group plc Annual Report and Accounts 2019Accounting Policies

General Information
Lok’nStore Group plc is an AIM listed company incorporated and domiciled in England and Wales. The address of 
the registered office is One Fleet Place, London, EC4M 7WS, UK. Copies of this Annual Report and Accounts may 
be obtained from the Company’s head office at 112 Hawley Lane, Farnborough, Hants, GU14 8JE or the investor 
section of the Company’s website at http://www.loknstore.co.uk. The principal activities of the Group and the nature 
of its operations are described in the Strategic Report.

Basis of Accounting
The annual financial statements have been prepared in accordance with International Financial Reporting Standards 
(IFRS) and International Financial Reporting Interpretations Committee (IFRIC) Interpretations as adopted by the 
European Union and comply with those parts of the Companies Act 2006 that are applicable to companies 
reporting under IFRS. The Group has applied all accounting standards and interpretations issued by the International 
Accounting Standards Board and International Financial Reporting Interpretation Committee relevant to its operations 
and effective for accounting periods beginning on or after 1 August 2018.

The financial statements have been prepared on the historic cost basis except that certain trading properties and 
non-current financial assets are stated at fair value. 

Standards Adopted in the Year 
IFRS 9 (Financial instruments), IFRS 15 (Revenue from contracts with customers) and IFRS 2 (Amendments, 
classification and measurement of share based payment transactions) were all adopted in the year.

Adoption of IFRS 9 covers the classification, measurement and derecognition of financial assets and liabilities. There 
has been no impact on the Group’s accounting for financial liabilities although the standard has increased the level 
of reporting in Note 17 (Financial instruments) particularly around a more detailed explanation of credit risks to the 
business and a reiteration of the robust credit model that underpins the business.

IFRS 15 has its own section below but in summary the Group has concluded revenue recognition will be unchanged 
under IFRS 15 although there is additional reporting of separate revenue streams in Note 1 which are aligned with the 
Group’s accounting policies on revenue recognition. 

There has been no material impact from the amendments to IFRS 2. 

Standards in Issue but not yet Effective
At the date of approval of these financial statements, the following principal standards and interpretations were in 
issue but not yet effective:

Standards, Interpretations and Amendments 
Endorsed

IFRS 16

Leases

Standards, Interpretations and Amendments
Not Yet Endorsed

IFRIC 23

Uncertainty over income tax treatments 

Effective Date: 
Periods Commencing on or After

1 Jan 2019

Effective Date: 
Periods Commencing on or After

1 Jan 2019

Subject to the adoption in due course of IFRS 16, the Directors do not anticipate that the adoption of these 
Standards will have a significant impact on the financial statements of the Group. With regard to IFRS 16, although 
the Group will not be adopting the Standard until its year ended 31 July 2020 the Directors consider that this will 
have a significant impact on the financial statements of the Group at that time and have provided an initial overview 
of the impact on the 2020 financial statements with supporting calculations and which is set out on page 28.

There were no other Standards or Interpretations issued but not yet effective at the date of authorisation of these 
financial statements that the Directors anticipate will have a material impact on the financial statements of the Group.

61

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Basis of Consolidation
The consolidated financial statements incorporate the financial statements of the Company and entities controlled by 
the Company (and its subsidiaries) made up to 31 July each year. Control is achieved where the Company has power 
over the investee, exposure or rights to variable returns from the investee and the ability to use its power to vary 
those returns.

Intra-group transactions, balances, and unrealised gains and losses on transactions between Group companies are 
eliminated on consolidation, except to the extent that intra-group losses indicate an impairment. 

Goodwill
Goodwill arising on consolidation represents the excess of the consideration transferred, the amount of any non-
controlling interest and the fair value of any previous interest in the acquired entity over the fair value of the identifiable 
assets and liabilities of a subsidiary at the date of acquisition. Goodwill is recognised as a non-current asset.

Any deficiency of the consideration transferred, the amount of any non-controlling interest and the fair value of  
any previous interest in the acquired entity below the fair value of identifiable assets and liabilities of a subsidiary  
(i.e. discount on acquisition) is recognised directly in profit or loss.

Goodwill is reviewed for impairment at least annually. For the purposes of impairment testing, assets are grouped at 
the lowest levels for which there are separately identifiable cash flows, known as cash generating units, and goodwill 
is allocated to these units. If the recoverable amount of the cash generating unit is less than the carrying amount of 
the unit, the impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the unit and 
then to the other assets of the unit pro-rata on the basis of the carrying amount of each asset in the unit. Impairment 
losses in relation to goodwill are recognised immediately in profit or loss and are not reversed in subsequent periods.

Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the 
estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current 
market assessment of the time value of money and the risks specific to the asset or CGU for which the estimate of 
future cash flows have not been adjusted.

Going Concern
The Directors can report that, based on the Group’s budgets and financial projections, they have satisfied 
themselves that the business is a going concern. The Board has a reasonable expectation that the Company and 
the Group have adequate resources and facilities to continue in operational existence for the foreseeable future 
based on Group cash balances and cash equivalents of £13.7 million (2018: £5.0 million), undrawn committed bank 
facilities at 31 July 2019 of £32.0 million (2018: £12.7 million), and cash generated from operations in the year ended 
31 July 2019 of £8.1 million (2018: £7.0 million). 

In April 2019, the Group increased its bank facility by £25 million to £75 million, with a further £25 million accordion 
option taking the facility to £100 million. The increased facility will provide funding for new landmark site acquisitions 
and working capital to support the Group’s ambitious growth plans. 

The facility is a combined agreement with Lloyds Bank and The Royal Bank of Scotland plc and runs until April 2024 
with an option for a further two one year extensions and is closely aligned to the terms of the Group’s previous facility. 
The interest rate is set at the London Inter-Bank Offer Rate (LIBOR) plus a 1.50%–1.75% margin based on a loan to 
value covenant test.

IFRS 15 – Revenue Recognition
IFRS 15 replaces IAS 18 and is the applicable standard that sets the rules for the recognition of revenue. The 
standard is effective for financial years commencing on or after 1 January 2018 and therefore applies for the first time 
for the current financial year 31 July 2019. The standard is based on the principle that revenue is recognised when 
control of a good or service transfers to a customer. 

The Group’s assessment is that IFRS 15 applies to all its streams of revenue. There has not been a material change 
in the amounts and timing of revenue recognised following the adoption of the standard. Each customer agreement 
is terminable on seven days’ notice by the customer at any time or in specific circumstances by the Group and 
each agreement has a discrete performance obligation with revenue recognition from the commencement of the 
agreement and therefore the Group has concluded revenue recognition will be unchanged under IFRS 15. 

62

Lok’nStore Group plc Annual Report and Accounts 2019Accordingly, the Group recognises revenue when the amount of the revenue can be reliably measured and when 
goods are sold and title has passed. Revenue from services provided is recognised evenly over the period in which 
the services are provided.

a) Self-storage Revenue
Self-storage services are provided on a time basis. The price at which customers store their goods is dependent on 
size of unit and store location. Customers are invoiced on a four-weekly cycle in advance and revenue is recognised 
based on time stored to date within the cycle. When customers vacate they are rebated the unexpired portion of their 
four weekly advance payment (subject to a seven day notice requirement). Revenue is recognised evenly over the 
period of self-storage.

b) Retail Sales
The Group operates a packaging shop within each of its storage centres for selling storage related goods such as 
boxes, tape and bubble-wrap. Sales include sales to the public at large as well as self-storage customers. Sales of 
goods are recognised at point of sale when the product is sold to a customer.

c) Insurance
Customers may choose to insure their goods in storage. The weekly rate of insurance charged to customers is 
calculated based on the tariff per week for each £1,000 worth of goods stored by the customer. This charge is 
retained by Lok’nStore and covers the cost of the block policy and other costs. Customers are invoiced on a four-
weekly basis for the insurance cover they use and revenue is recognised based on time stored to date within the cycle.

The Group provides insurance to customers through a block policy purchased from its insurer. Block policyholders 
supply VAT exempt insurance transactions as principals rather than insurance related services as intermediaries and 
accordingly insurance income received from the customer is recognised as revenue rather than offset against the 
costs of the block policy.

The key characteristics of a block policy are that:

•  There is a contract between the block policyholder and the insurer which allows the block policyholder to effect 

insurance cover subject to certain conditions

•  The Group acting in our own name as the block policyholder procures insurance cover for third parties from  

the insurer

•  There is a contractual relationship between the block policyholder and third parties under which the insurance  

is procured

•  The block policyholder stands in place of the insurer in effecting the supply of insurance to the third parties

The Group is not exposed to any insured losses arising from its insurance activity.

d) Management Fee Income
Management fees earned for managing stores not owned by the Group are recognised over the period for which the 
services are provided. Fees are invoiced monthly based on revenue performance. Additional performance fees may 
be earned if an individual Managed Store EBITDA performance exceeds agreed thresholds. Periodic fees may also 
be earned for additional specific services provided and are invoiced when that service has been completed. Revenue 
is recognised for each performance condition once the condition has been met.

e) Serviced Archive and Records Management
Customers are invoiced typically monthly in advance for the archive storage of their boxes, tapes and files and 
revenue is recognised based on time stored to date within the monthly cycle. In respect of the provision of additional 
services, such as document box or tape collection and retrieval from archive, customers are invoiced typically 
monthly in arrears and revenue is recognised in line with the provision of these services.

Segmental Information
In accordance with the requirements of IFRS 8 Operating Segments, the Group has reviewed its identifiable business 
segments and the information used and provided internally to the Board, which is considered to be the Chief 
Operating Decision Maker, in order to make decisions about resource allocation and performance management. 
Financial information is reported to the Board with revenue and profit analysed between self-storage activity and 
serviced archive and records management activity. All activities arise in the United Kingdom. 

63

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Adjusted EBITDA
Earnings before interest, tax, depreciation and amortisation (EBITDA), is defined as defined as EBITDA before losses 
or profits on disposal, share-based payments, acquisition costs, and exceptional items, finance income, finance 
costs and taxation.

Adjusted Store EBITDA
Adjusted Store EBITDA is defined as adjusted EBITDA (see above) but before central and head office costs.

Operating Profit
Operating profit is defined as profit after all costs except finance income, finance costs and taxation.

Discontinued Operations 
The Group’s document storage business was sold on 31 January 2019 and its disposal constitutes a discontinued 
operation. Separate reporting of discontinued operations is important in providing users of financial statements 
with the information necessary to determine the effects of a disposal on the ongoing continuing operations of 
our business. To ensure a clear separation of the financial performance of Continuing Operations, Discontinued 
Operations are shown separately on the Statement of Comprehensive Income as a profit on disposal (after tax) 
which combines operating profit with the profit arising on its disposal. The profit on discontinued operations is then 
aggregated with profit on continuing operations in determining the Group’s total net profit.

Taxation
Income tax expense represents the sum of the current tax payable and deferred tax.

Current tax payable or recoverable is based on taxable profit for the year. Taxable profit differs from profit as reported 
in the statement of comprehensive income because some items of income or expense are taxable or deductible in 
different years or may not be taxable or deductible. The Group’s liability for current tax is calculated using tax rates 
and laws that have been enacted or substantively enacted by the reporting date.

Deferred tax is the tax which may be payable or recoverable in the future arising from the temporary differences 
between the carrying amounts of assets and liabilities in the financial statements and the corresponding tax bases 
used in the computation of taxable profit. It is accounted for using the ‘balance sheet liability method’. Deferred tax is 
provided in full on the differences between the revalued amount of trading property assets carried in the Statement 
of Financial Positon and their corresponding tax bases. Deferred tax liabilities are generally recognised for all taxable 
temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profits will 
be available against which deductible temporary differences can be utilised.

The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no 
longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the 
asset realised, based on tax rates that have been enacted or substantively enacted by the reporting date.

Tax is charged or credited to profit or loss, except when it relates to items charged or credited directly to other 
comprehensive income, in which case the tax is also recognised directly in other comprehensive income.

Retirement Benefits
The amount charged to profit or loss in respect of pension costs is the contributions payable to money purchase 
schemes in the year. Differences between contributions payable in the year and contributions actually paid are shown 
as either accruals or prepayments in the statement of financial position. There are no defined benefits schemes.

Equity Share-based Payments
The cost of providing share-based payments to employees is charged to profit or loss over the vesting period of the 
related share options. The cost is based on the fair value of the options determined at grant date using the Black-
Scholes pricing model, which is appropriate given the vesting and other conditions attaching to the options. The 
charge is adjusted to reflect expected and actual levels of vesting. 

64

Lok’nStore Group plc Annual Report and Accounts 2019Property Lease Premiums
Costs relating to the acquisition of long leases are classified as a non-current asset in the statement of financial position. 
Costs may include lease premiums paid on entering such a lease and other related costs. Following the opening of a 
store during the year amounts held under lease premiums are transferred to property plant and equipment.

Property, Plant and Equipment
Freehold properties and long leasehold properties (classified as finance leases) are measured at fair value which 
represents the Group’s assessment of the highest and best use of the asset. Gains or losses arising from the 
changes in fair value of the trading properties are included in the Consolidated Statement of Changes in Equity 
for the period in which they arise. A comprehensive external valuation is performed annually at each reporting 
date. Once a store is opened lease premiums are transferred to property, plant and equipment and carried at their 
transferred cost less any accumulated depreciation.

Short leasehold improvements, fixtures, fittings and equipment, and motor vehicles are carried at cost less 
accumulated depreciation. Expenditure related to the improvement of the buildings is capitalised and depreciated 
over the remaining period of the lease term.

Assets in the course of construction and land held for development of new stores (‘development property assets’) 
are carried at cost, less any recognised impairment loss. Depreciation of these assets commences when the assets 
are ready for their intended use.

Depreciation is provided on all property, plant and equipment other than freehold land and development property 
assets at rates calculated to write each asset down to its estimated residual value evenly over its expected useful life 
as follows:

Freehold property 

over 50 years straight line

Long leasehold property and lease premium 

over unexpired lease period or renewal term

Short leasehold improvements 

Fixtures, fittings and equipment 

Computer equipment 

Motor vehicles 

over unexpired lease period or renewal term

5% to 15% reducing balance

over two years straight line

25% reducing balance

The assets’ residual values, useful lives and methods of depreciation are reviewed and adjusted, if appropriate, on an 
annual basis. An item of property, plant and equipment is derecognised upon disposal or when no future economic 
benefits are expected from its use or disposal. 

The additional depreciation arising from the revaluation of freehold and long leasehold properties of £302,605 
(2018: £363,963) is included within total depreciation on the face of the statement of comprehensive income and 
transferred from the revaluation reserve to retained earnings each year.

Intangible Assets (Other than Goodwill)
Customer relationships acquired in a business combination are measured initially at fair value and are subsequently 
amortised on a straight-line basis over their estimated useful lives (20 years). 

Impairment of Property, Plant and Equipment and Intangible Assets (Other than Goodwill)
At each reporting date the Group reviews the carrying amounts of its property, plant and equipment and intangible 
assets to determine whether there is any indication that those assets have suffered an impairment loss. If any 
such indication exists the recoverable amount of the asset is estimated in order to determine the extent, if any, of 
the impairment loss. Where it is not possible to estimate the recoverable amount of an individual asset the Group 
estimates the recoverable amount of the cash-generating unit to which the asset belongs. If the recoverable amount 
of an asset or cash-generating unit is estimated to be less than its carrying amount, the carrying amount of the asset 
or cash-generating unit is reduced to its recoverable amount. An impairment loss is recognised immediately in profit 
or loss. Where an impairment loss is subsequently reversed, the carrying amount of the assets or cash-generating 
unit is increased to the revised estimate of its recoverable amount, not to exceed the carrying amount that would 
have been determined had no impairment loss been recognised for the asset or cash-generating unit in prior years. 
A reversal of an impairment loss is recognised immediately in profit or loss.

65

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
 
 
 
Accounting Policies continued

Leased Assets and Obligations
Annual rentals under ‘operating leases’ are charged to profit or loss on a straight-line basis over the lease term. 
Payments made on entering into or acquiring a leasehold that is accounted for as an operating lease are amortised 
over the lease term once the property is brought into use. Whenever land and buildings are acquired by the Group 
they will not be acquired under finance leases but rather through a combination of operational cash generated by the 
Group business supported by bank debt drawn from its revolving credit facility. 

Investments
Shares in subsidiary undertakings are considered long-term investments and are classified as non-current assets in 
the parent company’s Statement of Financial Position. All investments are stated at cost. Provision is made for any 
impairment in the value of non-current asset investments.

Inventories 
Inventories are stated at the lower of cost and net realisable value. Cost is determined on a first in, first out basis. Net 
realisable value is based upon estimated selling prices less any costs of disposal. Provision is made for obsolete and 
slow moving items.

Financial Instruments
IFRS 9 covers the classification, measurement and derecognition of financial assets and liabilities. It also introduces a 
new impairment model for financial assets and new rules for hedge accounting. The standard is effective for financial 
years commencing on or after 1 January 2018 and therefore applies for the first time for the current financial year 
ended 31 July 2019.

There has been no impact on the Group’s accounting for financial liabilities, as the new requirements only affect the 
accounting for financial liabilities that are designed at fair value through the income statement and the Group does 
not have any such liabilities. 

The impairment model under IFRS 9 requires the recognition of impairment provisions based on expected credit 
losses rather than only incurred credit losses as is the situation under IAS 39. The significant financial assets held by 
the Group that will be affected by the impairment losses recognised under IFRS 9 are trade receivables.

Trade receivables as indicated in Note 15 are £1.01 million. As described in Note 15 the Group’s exposure to credit 
risk is low and the Group’s credit model robust. The Directors have assessed the impact of impairment losses 
recognised for trade receivables under IFRS 9 at 31 July 2019 based on actual losses experienced over the past five 
years and concluded that the impact and volatility on impairment losses recognised under IFRS 9 to be immaterial. 

The Company hold intercompany loan and receivables balances with the subsidiaries of the Group as disclosed in 
Note 15. The Directors do not estimate there to be a material impact on the Company only Financial Statements from 
the recognition of impairment provisions for the loans and receivables under IFRS 9 adoption.

Bank Borrowings and Finance Costs
Interest-bearing bank loans are recorded at the proceeds received net of direct issue costs. Issue costs are 
amortised against the carrying value amount of the loan over the period of the loan with the cost recognised in profit 
and loss as part of finance costs.

Borrowing costs are recognised in profit or loss in the year in which they are incurred, unless the costs are incurred 
as part of the development of a qualifying asset, when they will be capitalised. A qualifying asset is an asset that 
necessarily takes a substantial period of time to get ready for its intended use. Commencement of capitalisation 
is the date when the Group incurs expenditure for the qualifying asset, incurs borrowing costs and undertakes 
activities that are necessary to prepare the assets for their intended use. In the case of suspension of activities during 
extended periods, the Group suspends capitalisation. The Group ceases capitalisation of borrowing costs when 
substantially all of the activities necessary to prepare the asset for use are complete.

66

Lok’nStore Group plc Annual Report and Accounts 2019The Group has an active store development programme and in accordance with IAS 23 has material qualifying 
assets that take a substantial period of time to develop from acquisition to ultimate store opening. Accordingly 
borrowing costs have been capitalised in the current year that are directly attributable to the acquisition, construction 
and fit-out of these qualifying store assets. The Group funds these developments from a general bank revolving 
credit facility and the capitalisation rate applied is the average cost of these funds. When an individual store 
development is complete and the store has opened, capitalisation of attributable borrowing costs ceases. In the 
current year £430,321 interest was capitalised in respect of nine qualifying development assets.

Derivative Financial Instruments and Hedge Accounting
The Group’s activities expose it to interest rate risk. The Group has used interest rate swap contracts to hedge these 
exposures. The Group does not use derivative financial instruments for speculative or for any other purposes.

The use of financial derivatives is governed by the Group’s policies as approved by the Board of Directors. The 
Group documents its risk management objectives and strategy for undertaking hedging transactions within the 
Group’s Risk Register. The Group also documents its assessment both at hedge inception and on an on-going basis 
to assess whether the derivatives that are used are effective in offsetting changes in fair value or cash flows of the 
hedged items.

There were no financial derivatives held by the Group at 31 July 2018 or 31 July 2019.

Cash Flow Hedges
Hedges of exposures to variable cash flows attributable to a particular risk associated with a recognised asset or 
liability or a highly probable forecast transaction that could affect profit or loss are accounted for as cash flow hedges 
when the hedging criteria has been achieved. The Group designates certain derivative instruments as hedges of 
the variable rate borrowings. The effective portion of changes in the fair value is recognised in other comprehensive 
income whilst the gain or loss on the ineffective portion is recognised immediately in profit or loss.

Amounts accumulated in other comprehensive income are recycled to profit or loss in the periods when the hedged 
item affects profit or loss. However when a forecast transaction that is hedged results in the recognition of a non-
financial asset, the gains and losses previously deferred into other comprehensive income are transferred from other 
comprehensive income and included in the initial measurement of the cost of the asset. The Group currently has no 
hedging instruments although hedging policy is kept under regular review.

Loans, and Other Receivables
Trade receivables are initially measured at their transaction price. Group and other receivables are initially measured 
at fair value plus transaction costs. Receivables are held to collect the contractual cash flows which are solely 
payments of principal and interest. Therefore, these receivables are subsequently measured at amortised cost using 
the effective interest rate method. 

Trade Receivables
For trade receivables, expected credit losses are measured by applying an expected loss rate to the gross carrying 
amount. The expected loss rate comprises the risk of a default occurring and the expected cash flows on default 
based on the aging of the receivable. The risk of a default occurring always takes into consideration all possible 
default events over the expected life of those receivables (the lifetime expected credit losses). 

Liabilities and Equity
Financial liabilities and equity instruments issued by the Group are classified according to the substance of the 
contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the 
assets of the Group after deducting all of its liabilities and includes no obligation to deliver cash or other financial 
assets. Equity instruments issued by the Group are recorded at the proceeds received, net of direct issue costs. 
Interest bearing loans and overdrafts are initially measured at fair value net of direct transaction costs and are 
subsequently measured at amortised cost, using the effective interest rate method. Any difference between the 
proceeds net of transaction costs and the settlement or redemption of borrowings is recognised over the term of the 
borrowing. Trade and other payables are initially recognised at fair value and are subsequently stated at amortised 
cost using the effective interest rate method.

67

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Cash and Cash Equivalents
Cash and cash equivalents comprises cash and short-term deposits and other short-term highly liquid investments 
that are readily convertible to a known amount of cash. The carrying amounts of these assets approximate to their 
fair value and the risk of changes in value is not significant.

Financial Assets
Trade, Group and other debtors which are receivable within one year and which do not constitute a financing 
transaction are initially measured at the transaction price and subsequently measured at amortised cost being the 
transaction price less any amounts settled and any impairment losses. Where the Group is entitled to receive cash 
under a management services agreement at a future specified date this is recorded as a financial asset at the current 
fair value of the cash ultimately receivable. Where this amount is receivable in more than one year hence the financial 
asset is presented as a non-current asset.

Impairment of Financial Assets
Financial assets are assessed for indications of impairment at each reporting date. An impairment loss is recognised 
for the expected credit losses on financial assets when there is an increased probability that the counterparty will 
be unable to settle an instrument’s contractual cash flows on the contractual due dates, a reduction in the amounts 
expected to be recovered, or both. The probability of default and expected amounts recoverable are assessed using 
reasonable and supportable past and forward-looking information that is available without undue cost or effort. The 
expected credit loss is a probability-weighted amount determined from a range of outcomes and takes into account 
the time value of money.

Net Debt
Net debt comprises the borrowings of the Group less cash and cash equivalents.

Provisions
Provisions are recognised when the Group has a present obligation as a result of a past event which it is probable 
will result in an outflow of economic benefits that can be reliably estimated.

Employee Benefit Trust
The Group operates an employment benefit trust and has de facto control of the shares held by the trust and bears 
their benefits and risks. The Group records certain assets and liabilities of the trust as its own. Finance costs and 
administrative expenses are charged as they accrue.

Own Shares
The cost of own shares held by the employee benefit trust (ESOP shares) and treasury shares is shown as a 
deduction from retained earnings. Earnings per share are calculated on the net shares in issue.

Critical Accounting Estimates and Judgements
The preparation of financial statements under EU-IFRS requires management to make estimates and assumptions 
that may affect the application of accounting policies and the reported amounts of assets and liabilities, income and 
expenses. Actual outcomes may differ from these estimates and assumptions. The estimates and assumptions that 
have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next 
financial year are discussed below.

a) Estimate of Fair Value of Trading Properties
The Group commissions an external valuation of its self-storage stores. This valuation uses a discounted cash flow 
methodology which is based on current and projected net operating income. Principal assumptions underlying 
management’s estimation of the fair value are those relating to stabilised occupancy levels expected future growth 
in storage rents and operating costs, maintenance requirements, capitalisation rates and discount rates. A more 
detailed explanation of the background and methodology adopted in the valuation of the Group’s trading properties 
is set out in Note 10(b). The carrying value of land and buildings held at valuation at the reporting date was 
£133.5 million (2018: £108.5 million) as shown in the table in Note 10(b). 

68

Lok’nStore Group plc Annual Report and Accounts 2019b) Assets in the Course of Construction and Land Held for Store Development  
(‘Development Property Assets’)
The Group’s development property assets are held in the statement of financial position at historic cost and are not 
valued externally. In acquiring sites for redevelopment into self-storage facilities, the Group estimates and makes 
judgements on the potential net lettable storage space that it can achieve in its planning negotiations, together with 
the time it will take to achieve maturity occupancy level. In addition, assumptions are made on the storage fees that 
can be achieved at the store by comparison with other stores within the portfolio and within the local area. These 
judgements, taken together with estimates of operating costs and the projected construction cost, allow the Group 
to calculate the potential net operating income at maturity, projected returns on capital invested and hence to 
support the purchase price of the site at acquisition. Following the acquisition, regular reviews are carried out taking 
into account the status of the planning negotiations, and revised construction costs or capacity of the new facility, 
for example, to make an assessment of the recoverable amount of the development property. The Group reviews all 
development property assets for impairment at each reporting date in light of the results of these reviews. Once a 
store is opened it is valued as a trading store. 

The carrying value of development property assets at the reporting date was £18.4 million (2018: £16.6 million). 
Please see Note 10(b) for more details.

c) Classification of Self-storage Facilities as Owner Occupied Properties Rather than Investment Properties

The Directors consider that Lok’nStore Group plc is the parent company of a ‘Trading business’ and is not wholly or 
mainly engaged in making investments. The holding of land is not a core activity. 

The Group is an integrated storage solutions business offering a range of services to its customers. We provide 
services to our customers under contracts for the provision of storage services which do not give them any property 
or tenancy rights and a large number of the stores we operate are from properties where we do not own the land  
or the buildings. The assets we do own are valued on the basis of the trading cash flows that the operating 
businesses generate. 

The Group continues to develop its managed stores business where it uses its operational and logistic expertise  
to provide a full range of services to customers in stores we manage for third party owners. In recent years the 
Group has developed many new managed stores all of which are owned by third-party investors and managed  
by Lok’nStore.

Previously owned sites at Woking, Ashford and Swindon have been the subject of sale and manage-back 
transactions by which Lok’nStore has retained the management of the business when a third party owner acquired 
the business, land and buildings. During this financial year we completed a sale and manage-back of our Crayford 
store. All of this trading activity as well as the self-storage income earned from our leasehold stores activity 
demonstrate that the holding of land is not a core activity because the trading operation is not dependent on the 
ownership of land. See the chart on page 19 for the changing ownership structure of the stores.

Furthermore the Group has always and continues to comply with all of the usual accounting and tax protocols 
consistent with a trading business. Lok’nStore operates 34 stores mainly in Southern England. Of the 34 stores, 
Lok’nStore owns the freehold interest in 15 stores, eight of the stores are held under commercial leases, with the 
remaining 11 managed stores operating under management contracts for third party owners. One of the features  
of Lok’nStore’s strategy is to increase the number of stores we manage for third parties selling our expertise in 
storage solutions management, operating systems and marketing, through management fees rather than retaining  
a proprietary interest in land and buildings. 

The classification of self-storage facilities as owner occupied properties rather than investment properties has 
resulted in the recognition of fair value gains in 2019 (net deferred of tax) of £11.4 million (2018: £13.0 million) in  
Other Comprehensive Income rather than the Income Statement.

69

Strategic ReportOverviewGovernanceFinancial StatementsNotes to the Financial Statements
For the year ended 31 July 2019

1(a) Revenue 
Analysis of the Group’s revenue is shown below: 

Stores Trading

Self-storage revenue

Insurance revenue

Retail sales

Total self-storage revenue – owned stores

Ancillary store revenue

Management fees – managed stores

Sub-total

Non-storage income

Total revenue per statement of comprehensive income

Group 
2019 
£’000

14,235

1,533

241

16,009

44

817

16,870

80

16,950

Group 
2018 
£’000

13,081

1,368

230

14,679

140

534

15,353

19

15,372

The Group’s serviced archive and record management segment was sold in the period and is presented as a 
Discontinued Operation (see Note 12). Following the disposal, the Group has one operating segment, being self-
storage in the UK.

2(a) Property, Staff, Distribution and General Costs

Property and premises costs

Staff costs

General overheads

Sub-total operating costs

Retail products cost of sales (see Note 2(b)) 

Group 
2019 
£’000

4,022

4,111

1,224

9,357

180

9,537

Group 
2018 
£’000

3,647

3,832

1,079

8,558

181

8,739

2(b) Cost of Sales of Retail Products
Cost of sales represents the direct costs associated with the sale of retail products (boxes, packaging etc.), and the 
ancillary sales of insurance cover for customer goods, all of which fall within the Group’s ordinary activities.

Group 
2019 
£’000

121

26

33

180

Group 
2018 
£’000

116

45

20

181

Retail

Insurance

Other

70

Lok’nStore Group plc Annual Report and Accounts 2019 
2(c) Other Income and Costs

Profit on sale of land at store 1

Costs of sale & manage-back Crayford store 2

Deferred financing on bank loan written off 3

Carried interest – fees receivable 4

Receipts from warranty claims 5

Group 
2019 
£’000

(295)

54

133

–

–

(108)

Group 
2018 
£’000

–

–

–

(361)

(230)

(591)

2019:
1 

 Profit on sale of land at store: During the year land at the rear of our Southampton store with a fair value of £500,000 was sold for £800,000. There was 
£4,043 of associated costs of sale. 

2 

3 

 Costs of sale & manage-back Crayford store: On 28 February 2019 the Crayford store was sold at its fair value to an investment fund for £7.52 million in 
cash. Lok’nStore will continue to manage the store maintaining the operational footprint of the business and will receive management and performance 
fees. Legal and professional costs associated with this transaction amounted to £54,483.

 Deferred financing on bank loan written off. In April 2019, the Group executed a new bank facility increasing facilities available by £25 million to £75 
million, with a further £25 million accordion option taking the facility to £100 million. The deferred element of the original financing costs of £133,307 
was accordingly written off.

2018:
4 

 Carried interest fees receivable: 

 Upon the sale of one of the ‘Managed stores’ Lok’nStore will be entitled to receive a fee of 5% of the proceeds of the sale (less reasonable selling 
costs). Due to the uncertainty of the property market and the timing of the ultimate sale the Directors have in previous years believed that it would 
not yet be appropriate to recognise this as an asset, on the basis that it could not be reliably measured. However there is a backstop date of 2022 at 
which time a realisation (or a payment based on an independent valuation) must be made to Lok’nStore. Accordingly, the Directors have given due 
consideration as to the current fair value of the Carried interest – fee receivable and have recognised £361,460 as a non-current financial asset in the 
financial statements. No change was made to the assessment of fair value in 2019.

5 

 Receipts from warranty claims relates to receipts due and payable under a mediated settlement agreement.

3 Finance Income

Bank interest

Other interest

Interest receivable arises on cash and cash equivalents (see Note 17).

4 Finance Costs

Bank interest

Non-utilisation fees and amortisation of bank loan arrangement fees

Other interest

Group 
2019 
£’000

24

7

31

Group 
2019 
£’000

452

153

–

605

Group 
2018 
£’000

7

73

80

Group 
2018 
£’000

342

116

5

463

71

Strategic ReportOverviewGovernanceFinancial Statements 
5 Profit before Taxation

Profit before taxation is stated after charging:

Depreciation and amounts written off property, plant and equipment:

Owned assets

Amortisation of intangible assets

Operating lease rentals – land and buildings

Amounts payable to RSM UK Audit LLP and their  
associates for audit and non-audit services:

Audit services

– UK statutory audit of the Company and consolidated accounts

Other services

– the auditing of accounts of subsidiaries of the Company pursuant to legislation

Other services supplied pursuant to such legislation

– interim review 

– other services

Tax services

– compliance services

– advisory services

Comprising:

Audit services

Non-audit services 

6 Employees

The average monthly number of persons (including Directors)  
employed by the Group during the year was:

Store management

Administration

Costs for the above persons:

Wages and salaries

Social security costs

Pension costs

Share based remuneration (options)

72

Group 
2019 
£’000

2,207

83

1,356

66

–

12

3

23

31

135

66

69

135

Group 
2018 
£’000

1,880

165

1,191

52

15

11

7

29

10

124

67

57

124

Group 
2019 
No.

Group 
2018 
No.

132

24

156

120

24

144

Group 
2019 
£’000

Group 
2018 
£’000

3,446

424

85

3,955

46

4,001

3,170

395

100

3,665

33

3,698

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 2019Share based remuneration is separately disclosed in the Statement of Comprehensive Income. Wages and salaries 
of £90,436 (2018: £149,492) have been capitalised as additions to property, plant and equipment as they are directly 
attributable to the acquisition of these assets. All other employee costs are included in staff costs in the Statement of 
Comprehensive Income.

In relation to pension contributions, there was £13,217 (2018: £13,894) outstanding at the year-end. 

There were no employees employed by Lok’nStore Group plc in the year (2018: nil).

Directors’ Remuneration

Directors’ 
Remuneration
2019

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

Directors’ 
Remuneration
2018

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

Emoluments  

Bonuses  

£

£

Benefits 
£

220,816

160,968

78,931

30,900

22,297

27,873

22,297

38,250

22,641

64,034

–

–

–

–

5,435

4,612

2,364

4,804

–

–

–

Sub Total  

Pension  

£

264,501

188,221

145,329

35,704

22,297

27,873

22,297

£

–

4,829

2,631

–

–

–

–

Gains on  
Share 
Options  

£

–

–

–

40,580

–

–

–

Total  

£

264,501

193,050

147,960

76,284

22,297

27,873

22,297

564,082

124,925

17,215

706,222

7,460

40,580

754,262

Emoluments  

Bonuses  

£

£

Benefits 
£

216,487

131,280

75,172

30,000

21,648

27,061

21,648

26,000

19,222

42,477

–

–

–

–

4,272

4,090

1,933

4,009

–

–

–

Sub Total  

Pension  

£

246,759

154,592

119,582

34,009

21,648

27,061

21,648

£

–

31,190

2,255

–

–

–

–

Gains on  
Share 
Options  

£

–

20,415

71,317

–

–

52,275

–

Total  

£

246,759

206,197

193,154

34,009

21,648

79,336

21,648

523,296

87,699

14,304

625,299

33,445

144,007

802,751

Details of the Directors remuneration is shown above. Key management personnel are defined as the Directors of the 
Group and the additional participants in the Long Term Partnership Performance Plan (LTPPP).

The highest paid Director did not accrue any pension rights during the year. The benefits in kind all relate to medical 
insurance premiums paid on behalf of the Directors. The number of Directors to whom retirement benefits are 
accruing under money purchase pension schemes in respect of qualifying service is two (2017: two).

73

Strategic ReportOverviewGovernanceFinancial Statements7 Taxation

Current tax:

UK corporation tax

Deferred tax:

Origination and reversal of temporary differences

Adjustments in respect of prior periods

Total deferred tax 

Income tax expense for the year

The charge for the year can be reconciled to the profit for the year as follows:

Profit before tax

Tax on ordinary activities at the effective standard rate  
of corporation tax in the UK of 19% (2018: 19%)

Expenses not deductible for tax purposes

Depreciation of non-qualifying assets

Share based payment charges in excess of corresponding tax deduction

Impact of change in tax rate on timing differences

Adjustments in respect of prior periods – deferred tax

Other

Small companies relief

Income tax expense for the year

Effective tax rate

Group  
2019  
£’000

Group  
2018  
£’000

811

400

–

400

1,211

2019 
£’000

4,591

880

18

355

2

(17) 

– 

(27)

– 

1,211

26 %

837

292

330

622

1,459

2018 
£’000

4,763

884

–

314

6

– 

330

(45)

(30) 

1,459

30%

In addition to the amount charged to profit or loss for the year, deferred tax relating to the revaluation of the Group’s 
properties of £2.3 million (2018: £2.7 million) has been recognised as a debit/credit directly in other comprehensive 
income (see Note 19 on deferred tax).

8 Dividends

Amounts recognised as distributions to equity holders in the year:

Final dividend for the year ended 31 July 2017 (7.00 pence per share)

Interim dividend for the six months to 31 January 2018 (3.33 pence per share)

Final dividend for the year ended 31 July 2018 (7.67 pence per share)

Interim dividend for the six months to 31 January 2019 (3.67 pence per share)

2019 
£’000

–

–

2,217

1,062

3,279

2018 
£’000

2,016

961

–

–

2,977

In respect of the current year the Directors propose that a final dividend of 8.33 pence per share will be paid to 
the Shareholders. The total estimated dividend to be paid is £2.4 million based on the number of shares in issue 
at 17 October 2019 as adjusted for shares held in the Employee Benefits Trust. This is subject to approval by 
Shareholders at the Annual General Meeting and has not been included as a liability in these financial statements. 
The ex-dividend date will be 28 November 2019; the record date 29 December 2019; with an intended payment  
date of 10 January 2020. The final deadline for Dividend Reinvestment Election (DRIP) is 13 December 2019.

74

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 20199 Earnings per Phare
The calculations of earnings per share are based on the following profits and numbers of shares. 

Profit for the financial year attributable to Continuing Operations

Profit for the financial year attributable to Discontinued Operations

Total profit for the financial year attributable to owners of the parent

Weighted average number of shares

For basic earnings per share

Dilutive effect of share options 1

For diluted earnings per share

Group 
2019 
£’000

3,380

2,182

5,562

Group 
2018 
£’000

3,304

453

3,757

2019 
No. of Shares

2018 
No. of Shares

28,921,229

28,792,029

481,848

490,064

29,403,077

29,282,093

623,212 (2018: 623,212) shares are held in the Employee Benefit Trust (see Note 27).

1 

 Further options that could potentially dilute EPS in the future are excluded from the above because they are not dilutive in the period presented. Full 
details of share options are included in Notes 21 to 24.

Earnings per share 

Basic

Continuing Operations

Discontinued Operations

Total basic earnings per share

Diluted

Continuing Operations

Discontinued Operations

Total diluted earnings per share

Group 
2019

11.69p

7.55p

19.24p

11.50p

7.42p

18.92p

Group 
2018

11.48p

 1.57p

13.05p

11.28p

1.55p

12.83p

75

Strategic ReportOverviewGovernanceFinancial Statements10(a) Intangible Assets

Group

Cost at 1 August 2017

Amortisation at 1 August 2017

Amortisation charge 

Amortisation at 31 July 2018

Net book value at 31 July 2018

Cost at 1 August 2018

Amortisation at 1 August 2018

Amortisation charge 

Disposal

Net book value at 31 July 2019

Goodwill  

£’000

1,110

–

–

–

1,110

1,110

–

–

(1,110)

–

Contractual 
Customer 
Relationships  

£’000

3,309

(991)

(165)

(1,156)

2,153

3,309

(1,156)

(83)

(2,070)

–

Total  
£’000

4,419

(991)

(165)

(1,156)

3,263

4,419

(1,156)

(83)

(3,180)

–

All goodwill and customer relationships were allocated to the serviced document storage cash-generating unit (CGU) 
identified as a separate business segment. 

On 31 January 2019 Lok’nStore disposed of its serviced document storage business Saracen Datastore Limited 
(Saracen) for £7.64 million in cash against its Net Book Value as at 31 July 2018 of £5.4 million and which included 
the value of the intangible assets. The recoverable amount exceeds the carrying amount of the CGU. 

76

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 201910(b) Property, Plant and Equipment 

Development 
Property 
Assets at 
Cost 
£’000

Land and 
Buildings at 
Valuation 
£’000

Long 
Leasehold 
Land and 
Buildings 
at Valuation 
£’000

Short 
Leasehold 
Improvements 
at Cost 
£’000

Fixtures 
Fittings and 
Equipment 
at Cost  
£’000

Motor 
Vehicles  
at Cost 
£’000

Total 
£’000

10,293

2,599

49

–

–

23,984

3,190

12

–

17

129,565

–

–

–

21,935

–

14,845

Group

Cost or valuation

1 August 2017

Additions

Reclassification

Revaluations

31 July 2018

Depreciation

1 August 2017

Depreciation

Revaluations

31 July 2018

Net book value  
at 31 July 2018

Cost or valuation

1 August 2018

Additions

Additions – Acquisition 
of subsidiary

Reclassification 

Transfers

Disposals

Disposals – 
Discontinued 
Operations

Revaluations

31 July 2019

Depreciation

1 August 2018

Depreciation

Disposals

Disposals –
Discontinued 
Operations

Revaluations

31 July 2019

Net book value  
at 31 July 2019

5,124

18,513

(7,067)

–

16,570

87,548

183

7,055

13,700

108,486

–

–

–

–

–

753

(753)

–

– 

–

1,145

11,438

–

126

 (126)

–

16,570

108,486

11,438

108,486

2,804

–

11,438

1,493 

–

17,116

(12,931)

16,570

6,667

–

(4,185)

6

(616)

– 

–

18,442

–

–

–

–

–

–

(6)

(8,058)

–

13,189

133,531

–

1,004

(428)

–

(576)

–

18,442

133,531

–

–

–

–

–

–

–

– 

–

– 

–

–

2,648

27,186

17

166,345

1,880

99

–

1,979

669

2,648

162

1,242

–

–

–

(84)

–

3,968

1,979

156

–

(57)

–

2,078

1,890

10,771

1,001

–

11,772

15,414

27,186

2,744

–

–

–

(1,109)

(2,267)

–

26,554

11,772

1,091

(726)

(640)

–

11,497

15,057

 13

1

–

 14

3

17

20

–

–

–

–

(7)

–

30

12,664

1,980

(879)

13,765

152,580

166,345

13,890

1,242

–

–

(9,783)

(2,358)

13,189

182,525

 14

13,765

5

–

(7)

–

12

18

2,256

(1,154)

(704)

(576)

13,587

168,938

77

Strategic ReportOverviewGovernanceFinancial Statements 
10(b) Property, Plant and Equipment continued
The Group has an active store development programme and in accordance with IAS 23 has material qualifying 
assets that take a substantial period of time to develop from acquisition to ultimate store opening. Accordingly 
borrowing costs of £430,321 (2018: £197,209) have been capitalised in the current year that are directly attributable 
to the acquisition, construction and fit-out of these qualifying store assets. £332,326 of the total amount is carried 
in development property assets and £97,994 is carried in land and buildings following the opening of the Gillingham 
and Wellingborough stores.

If all property, plant and equipment were stated at historic cost the carrying value would be £81.7 million  
(2018: £74.1 million).

Capital expenditure during the year totalled £14.0 million (2018: £21.9 million). This was primarily the purchase of  
our Leicester and Wolverhampton sites, exchanged contracts on our Stevenage site, completion of construction 
works at our stores in Gillingham and Wellingborough, ongoing construction works at our Leicester store and 
completing works at our Cardiff and Ipswich stores which are now open and trading. Costs relating to the planning 
and pre-development works on our Bournemouth, Bedford, and Cheshunt sites also featured. The freehold of our 
existing Maidenhead store, previously held on a long lease, was also acquired for £1.4 million.

In addition the Group the acquired The Box Room (Self Storage) Limited a trading store located in Hedge End, 
Southampton.

During the year land at the rear of our Southampton store with a fair value of £500,000 was sold for £800,000. 

On 28 February 2019 the Crayford store was sold to an investment fund for £7.42 million in cash. Lok’nStore will 
continue to manage the store maintaining the operational footprint of the business and will receive management  
and performance fees.

Property, plant and equipment (non-current assets) with a carrying value of £169.0 million (2018: £152.6 million) are 
pledged as security for bank loans. 

Market Valuation of Freehold and Operating Leasehold Land and Buildings
On 31 July 2019 a professional valuation was prepared by Jones Lang LaSalle Limited (JLL) in respect of 15 freehold, 
and eight operating leasehold properties. The valuation was prepared in accordance with the RICS Valuation – 
Global Standards 2017, published by The Royal Institution of Chartered Surveyors (the RICS Red Book) and the 
valuation methodology is explained in more detail below. The valuations were prepared on the basis of Fair Value 
as a fully equipped operational entity having regard to trading potential. The valuation was provided for accounts 
purposes and as such, is a Regulated Purpose Valuation as defined in the Red Book. In compliance with the 
disclosure requirements of the RICS Red Book JLL have confirmed that:

•  This is the third year that JLL has been appointed to value the properties; 

•  The valuers who prepared the valuation have the necessary skills and experience having been significantly 

involved in the sector;

•  JLL do not provide other significant professional or agency services to the Company; and

• 

In relation to the preceding financial year of JLL the proportion of the total fees payable by the Company to the 
total fee income of the firm is less than 5% and is minimal.

The valuation report indicates a total valuation for all properties valued of £162.7 million (2018: £146.2 million) of 
which £144.0 million (2018: £128.0 million) relates to freehold properties, and £18.7 million (2018: £18.2 million) relates 
to properties held under operating leases. 

Freehold land and buildings are carried at valuation in the statement of financial position. Short leasehold improvements 
at properties held under operating leases are carried at cost rather than valuation in accordance with IFRS.

For the trading properties the valuation methodology explained in more detail below is based on fair value as fully 
equipped operational entities, having regard to trading potential. Of the £144.0 million valuation of the freehold and 
long leasehold properties £13.0 million (2018: £11.7 million) relates to the net book value of fixtures, fittings and 
equipment, and the remaining £131.0 million (2018: £116.3 million) relates to freehold and long leasehold properties.

The 2019 valuation includes and reflects movements in value which have resulted from the operational performance 
of the stores and movements in the investment environment.

78

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 2019Valuation Methodology
Jones Lang LaSalle Limited (JLL) have adopted the profits method of valuation, and cross checked with the direct 
comparison method based on recent transactions in the sector, which is the main method of pricing adopted by 
purchasers of self storage properties. 

JLL have valued the assets on an individual basis and have disregarded any portfolio effect.

The profits method of valuation considers the cash flow generated by the trading potential of the self storage facility. 
Due to the specialised design and use of the buildings, the value is typically based on their ability to generate a net 
income from operating as self storage facilities. 

JLL have constructed a discounted cash flow model. This sets out their explicit assumptions on the underlying cash 
flow that they believe could be generated by a Reasonably Efficient Operator at each of the properties, both at the 
valuation date and in the near future as the properties increase their occupancy and rates charged to customers. 
Judgements are made as to the trading potential and likely long term sustainable occupancy. 

Stable occupancy depends upon the nature of demand, size of property and nearby competition, and allows for 
a reasonable vacancy rate to enable the operator to sell units to new customers. In the valuation the assumed 
stabilised occupancy level for the 23 trading stores (both freeholds and leaseholds) averages 84.3% (2018: 84.1%).

Expenditure is deducted (such as business rates, staff costs, repair and maintenance, utilities, marketing and bad 
debts) as well as an operator’s charge which takes account of central costs. JLL also make an allowance for long 
term capex requirements where applicable. 

•  The cash flow for freeholds runs for an explicit period of 10 years, after which it is capitalised at an all risks yield 

which reflects the implicit future growth of the business, or a hypothetical sale. 

•  The cash flow for leaseholds continues for the unexpired term of the lease. 

•  The discount rate applied has had regard to recent transactions, weighted average costs of capital and target 

return in other asset types with adjustments made to reflect differences in the risk and liquidity profile. 

•  The weighted average annual discount rate adopted (for both freeholds and leaseholds) is 10.09% (2018: 

10.58%). The yield arising from the first year of the projected cash flow is 5.99% (2018: 6.35%), rising to 8.74% 
(2018: 9.39%) in year five.

•  JLL have assumed purchasers costs of 6.8% (2018: 6.8%).

•  The average stabilised occupancy is 84.3% (2018: 84.1%).

•  The average exit yield assumed is 7.22% (2018: 7.42%).

The comparison method considers recent transactions where self-storage properties have sold, and then adjusts 
them based on a multiple of current earnings, and a capital value per square foot. They are adjusted to reflect 
differences in location, physical characteristics, local supply and demand, tenure and trading levels.

JLL reported that the Lok’nStore portfolio has generally performed very well in terms of increasing occupancy over 
the course of the year which has driven the assumed stabilised occupancy higher.

For leaseholds the same methodology has been used as for freehold property, except that no sale of the assets in the 
tenth year is assumed, but the discounted cash flow is extended to the expiry of the lease. The average unexpired term 
of the Group’s operating leaseholds is approximately 11 years and 0 months as at 31 July 2019 (11 years and 1 month: 
31 July 2018). Valuations for stores held under operating leases are not reflected in the statement of financial position 
and the assets in relation to these stores are carried at cost less accumulated depreciation.

In 2011, one of the Group store’s leases was renegotiated and includes a ten year option to renew the leases from 
March 2026 to March 2036. The option to extend is only operable in the event that all four of the leases applicable 
to this store are extended and this option is personal to Lok’nStore or another ‘major self-storage operator’, to be 
approved by the landlord (approval not to be unreasonably withheld). The JLL valuation on this store is based on this 
Special Assumption that the option to extend the lease for 10 years is exercised. This is consistent with the approach 
taken in previous years. 

The fair value hierarchy within which the Fair Value measurements are categorised is level 3, in accordance with IFRS 
13 fair value measurements.

79

Strategic ReportOverviewGovernanceFinancial Statements10(b) Property, Plant and Equipment continued
Directors’ Valuation of Land and Property
The old Southampton store: Following the opening of the new Southampton store with the corresponding transfer 
of all customers from the old Southampton store, the vacant building was redeveloped for cruise parking. Market 
evidence suggested that there was a potential market in Southampton for car parking for cruise liner passengers 
and that this property with its proximity to the Southampton port was appropriate to this use and could potentially 
deliver more Shareholder value than merely a sale of the building. The building was converted to this use costing 
£1.195 million (£1.103 million net of depreciation) and started trading as ‘Park’nCruise’ in May 2017. Trading however 
was slower than expected and would take much longer to build. In 2019 the Board concluded that management 
time and capital could be more effectively deployed within the self-storage business and the operation was closed. 
Accordingly the Directors placed their valuation on the current developed site at £2.5 million which is their best 
estimate of the potential realisable value of the site. 

The new Southampton store: Following the development and opening of the new Southampton store there 
remained land to the rear of the building which was held pending a subsequent expansion of the store. During the 
year the Group sold this land with a fair value of £500,000 for £800,000.

The total value of land and property carried at Director Valuation at 31 July 2019 is £2.51 million (2018: £3.60 million).

11 Acquisition of Hedge End 
On 30 November 2018 Lok’nStore purchased the entire share capital of The Box Room (Self Storage) Limited 
comprising an existing single store operation of 42,000 sq. ft. in Hedge End Southampton for a consideration of  
£1.13 million in cash. The Group considers this to be a good leasehold operation in a known market place which  
will benefit from Lok’nStore’s operating systems and digital platform.

Hedge End Net assets acquired

Assets

Property, plant and equipment

Trade and other receivables

Prepayments and other debtors

Cash and cash equivalents

Total assets

Liabilities

Trade and other payables

Accruals

Current tax liabilities

Deferred tax liabilities *

Finance leases

Total liabilities

Fair value of identifiable assets and liabilities

Non-controlling interest

Goodwill

Total consideration

Book Value  

£’000

Provisional Fair  
Value Adjustments  

£’000

30 November 2018 
£’000

372

33

10

4

419

(47)

(6)

(53)

(24)

(29)

(159)

260

– 

–

260

870

–

–

–

870

–

–

–

–

–

– 

870

– 

–

870

1,242

33

10

4

1,289

(47) 

(6) 

(53) 

(24)

(29) 

(159) 

1,130

– 

 –

1,130

*  

 Deferred tax potentially arising on the fair value adjustment on acquisition is not considered material in the context of the Group’s current deferred tax 
provision of £22.4 million and is ignored.

The store has been rebranded and refurbished and we expect returns to rise as this takes effect. Staff costs are 
expected to reduce to come in line with other Lok’nStore stores raising the margins towards the Group’s average.

80

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 201912 Disposal of Saracen Datastore Limited 
On 31 January 2019 Lok’nStore disposed of its serviced document storage business Saracen Datastore Limited 
(Saracen) for £7.64 million in cash against its Net Book Value as at 31 July 2018 of £5.4 million. 

In the short term the disposal proceeds will be used to reduce overall Group borrowing and will improve all key 
banking ratios. In the medium term the disposal proceeds will be used to fund the ongoing investment into our highly 
accretive development pipeline of new self-storage centres, fulfilling the Company’s objective of growing asset value 
by recycling capital from lower growth assets into high growth landmark stores. 

The fees and costs of sale associated with the disposal amounted to £294,866. The proceeds of disposal net of 
disposal costs is treated as a receipt in Investing Activities in the Consolidated Cash Flow Statement and contributed 
£6.85 million to the increase in cash and cash equivalents during the year.

Key amounts relating to the discontinued operation are as follows: 

Revenue
Expenses
EBITDA
Depreciation
Finance income/costs
Profit before tax
Tax
Profit after tax
Profit on disposal of subsidiary
Tax on disposal profit
After tax disposal profit
Total profit on Discontinued Operations 

31 July 2019 
£’000
1,156

(902)

254

(48)

3

209

 8

217

1,965

–

1,965

2,182

31 July 2018 
£’000
2,382

(1,720)

662

(100)

– 

562

(109)

453

–

–

–

453

Before disposal, Saracen contributed £1.16 million to the Group’s revenue and £0.25 million to its EBITDA in the 
period up to its disposal on 31 January 2019. The carrying value of Saracen Datastore’s assets and liabilities that 
were sold on 31 January 2019 was as follows:

Assets
Non-current assets
Intangible assets
Property, plant and equipment

Current assets
Inventories
Receivables
Cash

Total assets
Current liabilities
Non-current liabilities
Total liabilities
Net assets disposed of
Cash proceeds (net of fees/costs of disposal) 
Profit on disposal

£’000

3,180

1,654

4,834

5

722

 508

1,235

6,069

(603)

(79)

(682)

5,387

7,352

1,965

The profit on disposal is included in profit on Discontinued Operations in the Consolidated Statement of 
Comprehensive Income.

The Group believes that Substantial Shareholder Relief would be available on the gain made on the disposal of the 
shares. Proceeds from disposal of Discontinued Operations (net of disposal costs and cash included in sale) is 
presented as an Investing Activity in the Consolidated Statement of Cash Flows. 

81

Strategic ReportOverviewGovernanceFinancial Statements13 Investments

Company Investments in subsidiary undertakings

31 July 2017

Capital contributions arising from share-based payments

31 July 2018

Capital contributions arising from share-based payments

31 July 2019

£’000

2,385

33

2,418

46

2,464

The Company holds more than 20% of the share capital of the following companies, all of which are incorporated in 
England and Wales: 

% of Shares and Voting Rights Held

Lok’nStore Limited*#

Lok’nStore Trustee Limited1*†

Class of 
Shareholding

Ordinary

Ordinary

Southern Engineering and Machinery Company Limited1*#

Ordinary

Semco Machine Tools Limited2*#

Semco Engineering Limited2*#

Saracen Datastore Limited1#@

ParknCruise Limited1†

The Box Room (Self Storage) Limited1†

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Directly

Indirectly Nature of Entity 

100

–

–

–

–

–

–

–

–

100

100

100

100

100 

100

100

Self-storage

Trustee

Self-storage

Dormant

Dormant

Serviced Document 
Storage 

Dormant

Self-storage

1 

2 

* 

† 

# 

These companies are subsidiaries of Lok’nStore Limited.

These companies are subsidiaries of Southern Engineering and Machinery Company Limited and did not trade during the year. 

These companies have taken the exemption from audit under Section 479A of the Companies Act 2006.

The address of these companies is 112, Hawley Lane, Farnborough, Hants. GU14 8JE.

The address of these companies is 1, Fleet Place London EC4M 7WS.

@  The serviced document storage business was sold during the year.

14 Inventories

Consumables and goods for resale

Group 
2019 
£’000

298

Group 
2018 
£’000

257

The amount of inventories recognised in cost of sales as an expense during the year was £120,954 (2018: £160,177). 
(See Note 2(b)).

15 Trade and Other Receivables

Trade receivables

Other receivables

Prepayments and accrued income

Group 
2019 
£’000

1,055

2,270

382

3,707

Group 
2018 
£’000

1,969

1,927

580

4,476

The Directors consider that the carrying amount of trade and other receivables approximates their fair value.

82

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 2019The following balances existed between the Company and its subsidiaries at 31 July:

Net amount due from Lok’nStore Limited

Company 
2019 
£’000

14,576

Company 
2018 
£’000

13,940

The amount due from Lok’nStore Limited is interest free. The balance is repayable on demand.

Trade Receivables
In respect of its self-storage business the Group does not typically offer credit terms to its customers and hence the 
Group is not exposed to significant credit risk. All customers are required to pay in advance of the storage period. 
Late charges are applied to a customer’s account if they are more than 10 days overdue in their payment. The 
Group provides for receivables based upon sales levels and estimated recoverability. There is a right of lien over the 
customers’ goods, so if they have not paid within a certain time frame the Company has the right to sell the items 
they store to cover the debt owed by the customer. Trade receivables that are overdue are provided for based on 
estimated irrecoverable amounts, determined by reference to expected credit losses.

For individual self-storage customers the Group does not perform credit checks. However this is mitigated by the 
fact that all customers are required to pay in advance, and also to pay a deposit of four weeks’ storage income. 
Before accepting a new business customer who wishes to use a number of the Group’s stores, the Group uses an 
external credit rating to assess the potential customer’s credit quality and defines credit limits by customer. There are 
no customers who represent more than 5% of the total balance of trade receivables. 

In respect of its document storage business, customers are invoiced typically monthly in advance for the storage 
of their boxes, tapes and files. The provision of additional services, such as document boxes or tape collection and 
retrieval from archive, typically are invoiced monthly in arrears.

Included in the Group’s trade receivables balance are receivables with a carrying amount of £55,049 (2018: £57,006) 
which are past due at the reporting date for which the Group has not provided as there has not been a significant 
change in credit quality and the amounts are still considered recoverable. The Group holds a right of lien over its 
self-storage customers’ goods if these debts are not paid. The average age of these receivables is 51 days past due 
(2018: 51 days past due).

Ageing of Past Due but not Impaired Receivables 

0–30 days

30–60 days

60+ days

Total

Movement in the Allowance for Credit Losses

Balance at the beginning of the year

Impairment losses recognised

Amounts written off as uncollectible

Balance at the end of the year

Group 
2019 
£’000

14

4

37

55

Group 
2019 
£’000

165

39

(13)

191

Group 
2018 
£’000

15

4

38

57

Group 
2018 
£’000

161

40

(36)

165

The concentration of credit risk is limited due to the customer base being large and unrelated. Accordingly, the 
Directors believe that there is no further provision required.

83

Strategic ReportOverviewGovernanceFinancial Statements15 Trade and Other Receivables continued
Ageing of impaired trade receivables

0–30 days

30–60 days

60+ days

Total

16 Trade and Other Payables

Trade payables

Taxation and social security costs

Other payables

Accruals and deferred income

Group 
2019 
£’000

–

–

191

191

Group 
2019 
£’000

640

388

1,115

2,610

4,753

Group 
2018 
£’000

–

–

165

165

Group 
2018 
£’000

1,102

313

1,340

2,404

5,159

The Directors consider that the carrying amount of trade and other payables approximates fair value.

17 Financial Instruments
The Group manages its capital to ensure that entities in the Group will be able to continue as a going concern while 
maximising the return to Shareholders through the optimisation of the debt and equity balance. The capital structure 
of the Group consists of debts, which include the borrowings disclosed in Note 18, cash and cash equivalents and 
equity attributable to the owners of the parent, comprising issued capital, reserves and retained earnings as disclosed 
in the Consolidated Statement of Changes in Equity. The Group’s banking facilities require that management give 
regular consideration to interest rate hedging strategy. The Group has complied with this during the year.

The Group’s Board reviews the capital structure on an on-going basis. As part of this review, the Board considers the 
cost of capital and the risks associated with each class of capital. The Group seeks to have a relatively conservative 
gearing ratio (the proportion of net debt to equity) balancing the overall level with the opportunities for the growth of 
the business. The Board considers at each review the appropriateness of the current ratio in light of the above. The 
Board is currently satisfied with the Group’s gearing ratio. 

The gearing ratio at the year-end is as follows:

Gross borrowings

Cash and cash equivalents

Net debt

Total equity

Net debt to equity ratio

Group 
2019 
£’000

(42,972) 

13,662

(29,310) 

117,158

25.1%

Group 
2018 
£’000

(37,335) 

4,990

(32,345) 

103,251

31.3 %

The decrease in the Group’s gearing ratio arises principally through the combined effect of an increase in the value of 
its trading properties, and the cash generated from operations during the year and the sale of the Group’s document 
storage business. These effects on gearing were offset by the purchase of our Leicester and Wolverhampton and 
Stevenage sites and completion of construction works at our development sites in Gillingham and Wellingborough, 
ongoing construction works at our Leicester store and completing works at our Cardiff and Ipswich stores which are 
now open and trading. Costs relating to the planning and pre-development works on our Bournemouth, Bedford, 
and Cheshunt sites also featured. The freehold of our existing Maidenhead store, previously held on a long lease, 
was also acquired for £1.5 million.

Exposure to credit and interest rate risk arises in the normal course of the Group’s business. 

84

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 2019A Derivative Financial Instruments and Hedge Accounting
The Group’s activities expose it primarily to the financial risks of interest rates. The Group previously has hedged 
through the deployment of interest rate swaps although the Group had no such instruments in place at 31 July 2018 
or 31 July 2019. The Board continues to keep its hedging policy under periodic review.

B Debt Management
Debt is defined as non-current and current borrowings, as detailed in Note 18. Equity includes all capital and 
reserves of the Group. The Group is not subject to externally imposed capital requirements.

The Group borrows through a joint revolving credit facility with Royal Bank of Scotland plc and Lloyds Banking Group 
secured on its store portfolio and other Group assets, excluding intangibles, with a net book value of £187.0 million 
(2018: £162.6 million). Borrowings are arranged to ensure the Group fulfils its strategy of growth and development of 
its stores and to maintain short-term liquidity. As at the reporting date the Group has a committed revolving credit 
facility of £75 million (2018: £50 million). This facility provides an accordion £25 million which can take the facility to 
£100 million and runs to 2024 with an option of two one year extensions. Undrawn committed facilities at the year-
end amounted to £32.0 million (2018: £12.7 million). 

C Interest Rate Risk Management
The Group’s policy on interest rate management is agreed at Board level and is reviewed on an on-going basis. All 
borrowings are denominated in Sterling and are detailed in Note 18. The Group has a number of revolving loans 
within its overall revolving credit facility and as such is exposed to interest rate risks at the time of renewal arising 
from any upward movement in the LIBOR rate. 

Cash balances held in current accounts attract no interest but surplus cash is transferred daily to a treasury deposit 
account which earns interest at the prevailing money market rates1. All amounts are denominated in Sterling. The 
balances at 31 July 2019 are as follows:

Variable rate treasury deposits 1

SIP trustee deposits

Cash in operating current accounts

Other cash and cash equivalents

Total cash and cash equivalents

Group 
2019 
£’000

12,232

63

1,357

10

13,662

Group 
2018 
£’000

4,337

40

582

31

4,990

1 

 Money market rates for the Group’s variable rate treasury deposit track Royal Bank of Scotland plc base rate. The rate attributable to the variable rate 
deposits at 31 July 2019 was 0.1%. (2018: 0.1%).

The Group reviews the current and forecast projections of cash flow, borrowing and interest cover as part of its 
monthly management accounts review. In addition, an analysis of the impact of significant transactions is carried out 
regularly, as well as a sensitivity analysis of the impact of movements in interest rates on gearing and interest cover. 

D Interest Rate Sensitivity Analysis
Over the longer term, significant changes in interest rates may have an impact on consolidated earnings.

At 31 July 2019, it is estimated that an increase of one percentage point in interest rates would have reduced the 
Group’s annual profit before tax by £429,717 (2018: £373,345) and conversely a decrease of one percentage point 
in interest rates would have increased the Group’s annual profit before tax by £429,717 (2018: £373,345). There 
would have been no effect on amounts recognised directly in other comprehensive income. The sensitivity has been 
calculated by increasing by 1% the average variable interest rate of 2.11% applying to the variable rate borrowings of 
£43.0 million in the year (2018: £37.3 million / 1.85%). 

85

Strategic ReportOverviewGovernanceFinancial Statements17 Financial Instruments continued
E Cash Management and Liquidity
Ultimate responsibility for liquidity risk management rests with the Board of Directors, which has built an appropriate 
liquidity risk management framework for the management of the Group’s short, medium and long-term funding and 
liquidity management requirements. The Group manages liquidity risk by maintaining adequate reserves, banking 
facilities and reserve borrowing facilities by continuously monitoring forecast and actual cash flows and matching the 
maturity profiles of financial assets and liabilities. Included in Note B overleaf is a description of additional undrawn 
facilities that the Group has at its disposal to further reduce liquidity risk.

Short-term money market deposits are used to manage liquidity whilst maximising the rate of return on cash 
resources, giving due consideration to risk.

F Foreign Currency Management
The Group operates solely in the United Kingdom and as such all of the Group’s financial assets and liabilities are 
denominated in Sterling and there is no exposure to exchange risk. 

G Credit Risk
The credit risk management policies of the Group with respect to trade receivables are discussed in Note 15. There 
has not been a significant change in credit quality. The Group has a robust credit model with customers paying 
four weekly in advance for their storage. The Group has no significant concentration of credit risk, with exposure 
spread across over 11,800 customers and with no individual self-storage customer accounting for more than 1% 
of total revenue and no Group entities under common control (e.g. Government) accounting for more than 10% of 
total revenues. The Group holds a right of lien over its self-storage customers’ goods if customer debts are not paid 
although this is used relatively infrequently within the context of overall customer numbers and only ever as a final 
stage in the debt recovery process.

The credit risk on liquid funds is limited because the counterparty is a bank with high credit ratings assigned by 
international credit-rating agencies, in line with the Group’s policy which is to borrow from major institutional banks 
when arranging finance.

The Group’s maximum exposure to credit risk at 31 July 2019 was £3.38 million (2018: £3.06 million) on receivables 
and £13.67 million (2018: £4.99 million) on cash and cash equivalents. 

H Maturity Analysis of Financial Liabilities
The undiscounted contractual cash flow maturities are as follows:

2019 – Group

Over five years

From two to five years

From one to two years

Due after more than one year

Due within one year

Total contractual undiscounted cash flows

2018 – Group

Over five years

From two to five years

From one to two years

Due after more than one year

Due within one year

Total contractual undiscounted cash flows

86

Trade and  
Other Payables  

£’000

–

–

–

–

2,199

2,199

Trade and  
Other Payables  

£’000

–

–

–

–

2,728

2,728

Borrowings  

Interest on  
Borrowings  

£’000

–

42,972

–

42,972

–

42,972

£’000

–

2,474

906

3,380

906

4,286

Borrowings  

Interest on  
Borrowings  

£’000

–

37,335

–

37,335

–

37,335

£’000

–

1,307

532

1,839

532

2,371

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 2019I Fair Values of Financial Instruments

Categories of financial assets and financial liabilities

Financial assets – loans and receivables at amortised cost

Trade and other receivables1

Cash and cash equivalents

Financial liabilities – other financial liabilities at amortised cost

Trade and other payables

Bank loans

Group 
2019 
£’000

3,992

13,662

(2,199)

 (42,331)

Group 
2018 
£’000

4,616

4,990

(2,728)

 (37,170)

1  

 Includes £361,460 relating to fees receivable in 2022 from the Aldershot managed store currently classified as a non-current asset (measured at fair value). 

The fair values of the Group’s cash and short-term deposits and those of other financial assets equate to their 
carrying amounts. The Group’s receivables and cash and cash equivalents are all classified as loans and receivables 
and carried at amortised cost. The amounts are presented net of provisions for doubtful receivables and allowances 
for impairment are made where appropriate. Trade and other payables and bank borrowings are all classified as 
financial liabilities measured at amortised cost.

J Company’s Financial Instruments
The Company’s financial assets are amounts owed by subsidiary undertakings amounting to £14.6 million (2018: 
£13.9 million) which are classified as loans and receivables, and the investment in its subsidiary undertaking 
of £2.46 million (2018: £2.42 million). These amounts are denominated in Sterling, are non-interest bearing, are 
unsecured and fall due for repayment within one year. No amounts are past due or impaired. The Company has no 
financial liabilities.

18 Borrowings

Non-current

Bank loans repayable in more than five years (Gross)

Bank loans repayable in more than two years but not more than five years (Gross)

Deferred financing costs

Net bank borrowings

Non-current borrowings

Group 
2019 
£’000

–

42,972

(641)

42,331

42,331

Group 
2018 
£’000

–

37,335

(165)

37,170

37,170

In April 2019, the Group agreed a new joint banking facility with Lloyds Bank and Royal Bank of Scotland plc. The 
new £75 million five year revolving credit facility replaces the existing £50 million facility and will provide funding for 
site acquisitions and working capital. The facility provides an accordion £25 million which can take the facility to 
£100 million and runs to April 2024 with an option of two one year extensions. 

The facility is closely aligned to the terms of the Group’s previous facility. The interest rate is set at the London  
Inter-Bank Offer Rate (LIBOR) plus a 1.50%–1.75% margin based on a loan to value covenant test. The Group is  
not obliged to make any repayments prior to its expiration in January 2023.

The Group currently has £43.0 million drawn against its existing £75 million revolving credit facility which is secured 
with RBS and Lloyds jointly by legal charges and debentures over the freehold and leasehold properties and other 
tangible assets of the business with a net book value of £152.6 million (2018: £152.6 million) together with cross-
company guarantees from Group companies. 

87

Strategic ReportOverviewGovernanceFinancial Statements19 Deferred Tax

Deferred tax liability

Liability at start of year

Charge to income for the year – Continued Operations

Charge to income for the year – Discontinued Operations

Total charge to income for the year – Discontinued Operations

Tax charged directly to other comprehensive income

Tax credited – disposal of subsidiary

Initial recognition on acquisition of subsidiary

Credit to share based payment reserve

Liability at end of year

Group 
2019 
£’000

19,735

400

32

432

2,327

(134)

24

1

Group 
2018 
£’000

16,363

622

22

644

2,698

– 

– 

30 

22,385

19,735

The following are the major deferred tax liabilities and assets recognised by the Group and the movements during 
the year:

At 1 August 2017

Charge/(credit) to income for the year

Charge to other comprehensive income

Charge to share based payment reserve

At 31 July 2018

Charge/(credit) to income for the year

Charge to other comprehensive income

Reclassification following store disposal 

Charge to share based payment reserve

Accelerated 
Capital 
Allowances  

£’000

2,196

683

–

–

2,879

336

–

–

–

Other 
Temporary 
Differences 
£’000

Revaluation 
of 
Properties 
£’000

Rolled  
Over gain  
on 
Disposal  
£’000

Share  
Options  
£’000

Total  
£’000

411

(28)

–

–

383

(14)

–

–

–

11,881

2,146

(271)

16,363

–

2,687

–

(11)

11

–

–

– 

30 

644

2,698

30 

14,568

2,146

(241)

19,735

–

2,327

(558)

–

– 

–

558

–

–

– 

– 

1 

322

2,327

–

1 

At 31 July 2019

3,215

369

16,337

2,704

(240)

22,385

20 Share Capital

Authorised:

35,000,000 ordinary shares of 1 pence each (2018: 35,000,000)

Allotted, issued and fully paid ordinary shares

Balance at start of year

Options exercised during the year 85,171 (2018: 195,692)

Balance at end of year

Number of shares at start of the year 

Options exercised during the year

Number of shares at end of the year

2019 
£’000

350

£’000

295

1

296

2018| 
£’000

350

£’000

293

2

295

Called up, Allotted 
and Fully Paid 
Number

Called up, Allotted 
and Fully Paid 
Number

29,498,615

85,171

29,583,786

29,302,923

195,692

29,498,615

The Company has one class of ordinary shares which carry no right to fixed income.

88

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 201921 Equity Settled Share-based Payment Plans 
The Group operates three equity-settled share-based payment plans; one approved and two unapproved share 
option schemes. 

The Company has the following share options:

2019 Summary

Unapproved Share Options (refer to Note 23(a))

Unapproved Share Options (LTPPP Scheme) –  
refer to Note 23(b))

Approved CSOP Share Options (refer to Note 24)

Total

2018 Summary

As at  
31 July 2018  
No. of 
Options

817,551

140,000

92,199

1,049,750

As at  
31 July 2017  
No. of 
Options

Granted

Exercised

Surrendered

Lapsed/  

As at 
31 July 2019 
No. of 
Options

3,300

400,000

15,673

418,973

(70,000)

–

(9,952)

(79,952)

– 

–

750,851

540,000

(2,981)

(2,981)

94,939

1,385,790

Granted

Exercised

Surrendered

Lapsed/  

–

140,000

–

–

As at 
31 July 2018 
No. of 
Options

817,551

140,000

Unapproved Share Options (refer to Note 23(a))

964,108

4,343

(145,095)

(5,805)

Unapproved Share Options (LTPPP Scheme) –  
refer to Note 23(b)

Approved CSOP Share Options (refer to Note 24)

Total

135,378

1,099,486

21,493

165,836

(55,814)

(200,909)

(8,858)

(14,663)

92,199

1,049,750

The following table shows options held by Directors under all schemes.

Total at  

31 July 2018

Options 
Granted

Options 
Exercised/
Lapsed

Unapproved 
Scheme

Approved 
CSOP Share 
Options

 Total at  

31 July 2019

2019

Executive Directors

A Jacobs – Unapproved

A Jacobs – LTPPP 

A Jacobs – total

RA Davies – Unapproved

RA Davies – CSOP

RA Davies – LTPPP 

RA Davies total

N Newman-Shepherd – Unapproved

N Newman-Shepherd – CSOP

N Newman-Shepherd – LTPPP 

N Newman-Shepherd total

Non-Executive Directors

SG Thomas – Unapproved

All Directors total

206,087

–

206,087

246,977

7,742

–

254,719

172,421

10,661

–

183,082

–

80,000

80,000

–

–

80,000

80,000

–

–

120,000

120,000

–

–

–

– 

–

–

– 

– 

– 

– 

– 

206,087

80,000

286,087

246,977

–

80,000

326,977

172,421

–

–

–

–

7,742

–

7,742

–

–

10,661

120,000

292,421

–

10,661

–

18,403

206,087

80,000

286,087

246,977

7,742

80,000

334,719

172,421

10,661

120,000

303,082

5,217

929,105

25,217

–

669,105

280,000

(20,000)

(20,000)

5,217

910,702

The grant of options to Executive Directors and senior management is recommended by the Remuneration 
Committee on the basis of their contribution to the Group’s success. The options vest after two and a half, three or 
five years, subject to the performance criteria attached to the options. 

Under the CSOP Approved Share Option scheme (Note 24) and the Unapproved Share Options scheme (Note 23(a)), 
the exercise price of the options is equal to the closing mid-market price of the shares on the trading day previous to 
the date of the grant. Exercise of an option is subject to continued employment or in the case of unapproved options 
at the discretion of the Board. The life of each option granted is six and a half to seven years. There are no cash 
settlement alternatives.

89

Strategic ReportOverviewGovernanceFinancial Statements 
21 Equity Settled Share-based Payment Plans continued
The rules governing the LTPPP scheme are disclosed in Note 23(b). 

Under the CSOP Approved Share Option scheme (Note 24) and the Unapproved Share Options scheme (Note 23(a)), 
the expected volatility is based on a historical review of share price movements over a period of time, prior to the 
date of grant, commensurate with the expected term of each award. The expected term is assumed to be six and 
a half years which is part way between vesting (two and a half to three years after grant) and lapse (10 years after 
grant). The risk free rate of return is the UK gilt rate at date of grant commensurate with the expected term (i.e. six 
and a half years).

Under the Long Term Partnership Performance Plan (Note 23(b)), the expected volatility is based on a historical 
review of share price movements over a period of time, prior to the date of grant, commensurate with the expected 
term of each award. The expected term is assumed to be 12.4 years, which is halfway between vesting and lapse. 
The vesting date is based upon the assumption that the CAD and/or NAV targets are met at the same time as the 
share price target is met, and the lapse date is the fifteenth anniversary of the grant. The risk free rate of return is the 
UK gilt rate at date of grant commensurate with the expected term (i.e. 12.4 years).

The total charge for the year relating to employer share-based payment schemes was £46,221 (2018: £33,339), all of 
which relates to equity-settled share-based payment transactions. 

22 Enterprise Management Initiative Scheme 
The Company operated a share option scheme under the Enterprise Management Initiative (EMI).

The Group has for some years no longer met the EMI Scheme qualifying criteria. Accordingly, there were no options 
issued under this scheme during the year, and no options remained at the year-end. The scheme is now closed.

23(a) Unapproved Share Options
The Company issues unapproved share options, the vesting conditions of which have been met.

Movements in the year are shown below:

Outstanding at 1 August

Granted during the year

Forfeited during the year

Exercised during the year

Outstanding at 31 July

Exercisable at 31 July

Weighted 
Average 
Exercise Price  
2019  

Pence

174.59

527.00

– 

146.46

178.76

164.43

Options  
2019  

Number

817,551

3,300

– 

(70,000)

750,851

704,982

Weighted 
Average 
Exercise Price  
2018  

pence

167.57

402.50

387.50

126.23

174.59

150.79

Options  
2018  

Number

964,108

4,343

(5,805)

(145,095)

817,551

718,453

The options outstanding at 31 July 2019 had a weighted average remaining contractual life of 6.6 years (2018: 6.6 
years). The exercise prices for shares exercisable at 31 July 2019 ranged from 56.50 pence per share to 3.25 pence 
per share. 

The following sets out the movements in the year in respect of unapproved share options held by the Directors of  
the Company.

As at  
31 July 

2018 Granted

Exercised/
Lapsed 

As at  
31 July 
2019

Exercise Price 
Pence

Date from Which 
Exercisable

Expiry Date

A Jacobs

SG Thomas

RA Davies

206,087

25,217

246,977

N Newman-Shepherd

172,421

Total

650,702

–

–

–

–

–

–

206,087

1.085 – 2.855

31/7/15 – 6/8/18

31/7/22 – 6/8/25

(20,000)

5,217

2.070 – 2.855

31/7/17 – 6/8/18

31/1/24 – 6/8/25

–

–

246,977

172,421

0.850 – 2.135

31/7/10 – 31/7/17

31/7/17 – 31/7/27

1.070 – 3.875

31/7/11 – 31/7/20

31/7/18 – 31/7/27

(20,000)

630,702

90

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 201923(b) Unapproved Share Options – Long Term Partnership Performance Plan (LTPPP)
On 2 July 2018 the Group adopted the Company Long Term Partnership Performance Plan (LTPPP). 

The Plan is a discretionary benefit offered by the Company for the benefit of selected key employees. Its main 
purpose is to increase the interest of the employees in the Group’s long term business goals and performance 
through share ownership. 

Shares purchased or received under the Plan, any cash received under the Plan and any gains obtained under the 
Plan are not part of salary for any purpose except to any extent required by statute. The Remuneration Committee of 
the Board of the Company shall have the right to decide, in its sole discretion, whether or not awards will be granted 
and to which employees those awards will be granted. 

A summary of the structure and rules of the Plan are set out below:

Structure 
•  Options are granted on Lok’nStore Group plc shares.

•  The exercise price is at £6 is well above the current price to allow the issuance of more options increasing 

member returns if ambitious targets are hit. 

•  Options are to be issued to participants in five annual tranches from July 2018 to July 2022.

•  Participants will have 10 years to exercise from vesting dates.

•  Performance criteria are geared to achievement of ambitious long term plan.

•  Performance targets of share price, NAV and CAD thresholds for each award. NAV and CAD thresholds to be 

determined each year by the Remuneration Committee.

•  Alternative exercise methods can be considered by the Group: 

 –  Participants may exercise and hold – paying tax arising;

 –  Participants may exercise and sell – paying tax arising;

 –  Group delivers net profit to participants in cash or shares. 

Main Rules and Conditions 
•  Conditional on participants remaining in employment with the Group.

•  Replaces LTPRP for participating members. 

•  Existing cash bonus schemes remain in place.

•  All options vest if there is a change of control.

• 

Includes Good / Bad Leaver clauses. 

•  The Scheme is entirely at the discretion of the Remuneration Committee who act on behalf of the Board.

Movements in the year are shown below:

Outstanding at 1 August 2018

Granted during the year

Outstanding at 31 July 2019

Exercisable at 31 July 2019

Options  
Number

140,000

400,000

540,000

–

Weighted Average 
Exercise Price  

Pence

600.00

600.00

600.00

–

91

Strategic ReportOverviewGovernanceFinancial Statements23(b) Unapproved Share Options – Long Term Partnership Performance Plan (LTPPP) continued
The following unapproved share options have been granted to Directors of the Company during the year.

As at  

As at  

Exercise  
Price  

A Jacobs

A Jacobs

A Jacobs – Total

RA Davies

RA Davies

RA Davies – Total

N Newman-Shepherd

N Newman-Shepherd

N Newman-Shepherd – 
Total

Total

31 July 2018

Granted

31 July 2019

–

–

–

–

–

–

–

–

–

–

40,000

40,000

80,000

40,000

40,000

80,000

60,000

60,000

40,000

40,000

80,000

40,000

40,000

80,000

60,000

60,000

120,000

120,000

280,000

280,000

Pence

600.00

600.00

600.00

600.00

600.00

600.00

Date from 
Which 
Exercisable

Expiry Date

31/07/2023

31/07/2033

31/07/2024

31/07/2034

31/07/2023

31/07/2033

31/07/2024

31/07/2034

31/07/2023

31/07/2033

31/07/2024

31/07/2034

24 CSOP Approved Share Options
On 2 June 2010 the Group adopted a Company Share Option Plan (CSOP). The CSOP achieved HMRC approval on 
28 June 2010. There are no performance conditions attached to share options issued under CSOP.

Movements in the year are shown below:

Outstanding at 1 August

Granted during the year

Forfeited/surrendered during the year

Exercised during the year

Outstanding at 31 July

Exercisable at 31 July

Weighted 
Average 
Exercise  
Price 2019 
Pence

311.59

527.00

402.50

269.79

261.68

241.78

Options 2018 
Number

135,378

21,493

(8,858)

(55,814)

92,199

39,537

Weighted 
Average 
Exercise  
Price 2018 
Pence

250.22

402.50

338.65

193.46

311.59

222.27

Options 2019 
Number

92,199

15,673

(2,981) 

(9,952) 

94,939

42,204

The options outstanding at 31 July 2019 had a weighted average remaining contractual life of 10.5 years (2018: 9.9 
years). The exercise prices for shares exercisable at 31 July 2019 ranged from 107.0 pence per share to 325.0 pence 
per share.

The inputs into the Black-Scholes model used to value the options granted during the year are as follows:

Expected 
Life  

Years

6.50

Share Price 
at Date of 
Grant  
Pence

402.50

Exercise 
Price  

Pence

402.50

Expected 
Volatility

Expected 
Dividend 
Yield %

Risk Free 
Interest Rate 
%

Fair Value 
Charge per 
Award  
Pence

24.59

2.57

1.15

72.0

Date of grant

31 July 2018

92

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 2019The following CSOP approved share options have been granted to Directors of the Company.

As at 31 

July 2018 Granted

Exercised/
Lapsed

As at 31 
July 2019

Exercise Price 
Pence

Date from 
Which 
Exercisable

Expiry Date

RA Davies

7,742

N Newman-Shepherd

10,661

18,403

–

–

–

–

– 

– 

7,742

3.875

31/7/20

31/7/27

10,661

1.070 – 3.875 31/7/14 – 31/7/20 31/7/21 –31/7/27

18,403

25(a) Other Reserves

Group

1 August 2018

Share based remuneration (options)

IFRS 2 – transfer (to)/from retained earnings

Tax charge relating to share options

Merger  
Reserve  
£’000

Other  
Reserve  
£’000

6,295

1,294

–

–

–

–

–

 –

31 July 2018

6,295

1,294

Share based remuneration (options)

IFRS 2 – transfer (to)/from retained earnings

Tax charge relating to share options

–

–

–

–

–

 –

31 July 2019

6,295

1,294

Capital  
Redemption  
Reserve  
£’000

Share-based  
Payment  
Reserve  
£’000

34

–

–

–

34

–

–

–

34

740

33

(109)

(30)

740

46

(51)

(1)

734

Total  
£’000

8,363

33

(109)

(30)

8,363

46

(51)

(1)

8,357

The merger reserve represents the excess of the nominal value of the shares issued by Lok’nStore Group plc over 
the nominal value of the share capital and share premium of Lok’nStore Limited as at 31 July 2001. The other 
distributable reserve and the capital redemption reserve arose in the year ended 31 July 2004 from the purchase  
of the Company’s own shares and a cancellation of share premium.

Share Based Payment Reserve
Under IFRS 2 there is the option to make transfers from the share based payment reserve to retained earnings  
in respect of accumulated share option charges where the options have either been exercised or have lapsed  
post-vesting. The total amounts calculated and accordingly transferred to retained earnings amounted to £51,295  
(2018: £109,218).

25(b) Other Reserves

Company 

1 August 2017

Share based remuneration (options)

IFRS 2 – transfer to retained earnings

31 July 2018

Share based remuneration (options)

IFRS 2 – transfer to/from retained earnings

31 July 2019

Other Reserve  

£’000

1,114

–

–

1,114

–

–

1,114

Share-based 
payment Reserve  

£’000

805

33

(109)

729

46

(51)

724

Total  
£’000

1,919

33

(109)

1,843

46

(51)

1,838

93

Strategic ReportOverviewGovernanceFinancial Statements26(a) Retained Earnings

Group 

1 August 2017

Profit attributable to owners of Parent for the financial year

Transfer from revaluation reserve  
(Additional depreciation on revaluation)

Transfer from share based payment reserve (Note 25(a))

Dividend paid

31 July 2018

Profit attributable to owners of Parent for the financial year

Transfer from revaluation reserve  
(Additional depreciation on revaluation)

Transfer from share based payment reserve (Note 25(a))

Dividend paid

Asset disposals

31 July 2019

Retained 
Earnings Before 
Deduction of  
Own Shares  

£’000

18,664

3,757

291

109

(2,977)

19,844

5,562

304

51

(3,279)

4,927

27,409

Own Shares  
(Note 27)  

£’000

(500)

–

–

–

–

(500)

–

–

–

–

–

(500)

Retained 
Earnings  
Total  
£’000

18,164

3,757

291

109

(2,977)

19,344

5,562

304

51

(3,279)

4,927

26,909

The transfer from revaluation reserve represents the additional depreciation charged on revalued assets net of 
deferred tax. 

The Own Shares Reserve represents the cost of shares in Lok’nStore Group plc purchased in the market and held 
in the Employee Benefit Trust to satisfy awards made under the Group’s share incentive plan and shares purchased 
separately by Lok’nStore Limited for Treasury Account. 

26(b) Retained Earnings

1 August 2017 

Profit attributable to owners of Company for the financial year

Transfer from share based payment reserve (Note 25(a))

Disposal of treasury shares – restated

Dividend paid

31 July 2018

Profit attributable to owners of Company for the financial year

Transfer from share based payment reserve (Note 25(a))

Dividend paid

31 July 2019

Retained 
Earnings Before 
Deduction of  
Own Shares  

£’000

3,166

3,572

109

(2,977)

3,870

3,774

51

(3,279) 

4,416

Own Shares  
(Note 27)  

£’000

–

–

–

–

– 

–

–

–

– 

Retained 
Earnings  
Total  
£’000

3,166

3,572

109

(2,977)

3,870

3,774

51

(3,279)

4,416

94

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 201927 Own Shares 

31 July 2018 and 31 July 2019

623,212

499,910

–

EBT  
Shares  
Number

EBT  
Shares  

£

Treasury  
Shares  
Number

Treasury  
Shares  

Own Shares  
Total  

£

–

£

499,910

Employee Benefit Trust (EBT): The Group operates an Employee Benefit Trust (EBT) under a settlement dated 
8 July 1999 between Lok’nStore Limited and Lok’nStore Trustee Limited, constituting an employees’ share scheme.

Funds are placed in the trust by way of deduction from employees’ salaries on a monthly basis as they so instruct 
for purchase of shares in the Company. Shares are allocated to employees at the prevailing market price when the 
salary deductions are made. 

As at 31 July 2019, the Trust held 623,212 (2018: 623,212) ordinary shares of 1 pence each with a market value of 
£3,284,327 (2018: £2,508,428). No shares were transferred out of the scheme during the year (2018: nil). 

No options have been granted under the EBT. The EBT waived its dividends in full. No other dividends were waived 
during the year.

28 Cash Flows 
(a) Reconciliation of Profit Before Tax to Cash Generated from Operations

Profit before tax – Continuing Operations

Profit before tax – Discontinued Operations

Total profit before tax 

Depreciation

Amortisation of intangible assets

Equity settled share based payments

Warranty claims 

Carried interest – fees receivable

Profit on sale of land at store 

Profit on disposal of Saracen business 

Costs of sale & manage-back Crayford store

Deferred financing on bank loan written off

Finance income

Finance cost

Increase in inventories

Decrease / (Increase) in receivables

(Decrease) / Increase in payables

Cash generated from operations

Group  
2019  
£’000

4,590

2,175

6,765

2,256

83

46

–

–

(295)

(1,965)

54

133

(31)

605

(41)

768

(311)

Group  
2018  
£’000

4,763

562

5,325

1,980

165

33

(230)

(361)

–

–

–

–

(80)

463

(54)

(571)

312

8,067

6,982

95

Strategic ReportOverviewGovernanceFinancial Statements28 Cash Flows continued
(b) Reconciliation of Net Cash Flow to Movement in Net Debt
Net debt is defined as non-current and current borrowings, as detailed in Note 18 less cash and cash equivalents.

Increase / (decrease) in cash in the year

Change in net debt resulting from cash flows

Movement in net debt in year

Net debt brought forward

Net debt carried forward

Group  
2019  
£’000

9,181

(6,146)

3,035

(32,345)

(29,310)

Group  
2018  
£’000

(6,396)

(8,519)

(14,915)

(17,430)

(32,345)

29 Commitments Under Operating Leases
At 31 July 2019 the total future minimum lease payments as a lessee under non-cancellable operating leases were 
as follows:

Land and buildings 
Amounts due:

Within one year

Between two and five years

After five years

Group  
2019  
£’000

Group  
2018  
£’000

1,517

5,358

8,165

15,040

1,467

5,868

7,036

14,371

Operating lease payments represent rentals payable by the Group for certain of its properties. Typically leases are 
negotiated for a term of 20 years and rentals are fixed for an average of five years.

30 Related Party Transactions
The Company provides share options for the employees of Lok’nStore Limited. The capital contributions arising from 
these share-based payments are separately disclosed under investments in Note 11.

The aggregate remuneration of the Directors, and the other key management personnel of the Group, is set out 
below. Further information on the remuneration of individual Directors is found in Note 6.

Short term employee benefits – Directors

Short term employee benefits – Other key management

Post-employment benefits – Directors

Post-employment benefits – Other key management

Share-based payments

Total

Group  
2019  
£’000

Group  
2018  
£’000

892

311

7

7

46

802

358

33

6

33

1,263

1,232

As part of a review of its management personnel the Group recognised a number of management personnel that  
it felt were important to retain within the business in order for it to achieve its strategic plan. Accordingly these were 
recognised as key personnel and are participants in the new Long Term Performance Plan (see Note 23(b)). They are 
included in the table above. For consistency the 2018 figures include their comparative figures. 

96

Notes to the Financial Statements continuedFor the year ended 31 July 2019Lok’nStore Group plc Annual Report and Accounts 2019Group Director shareholdings – Dividends Received
In respect of the total dividends paid during the year of £3,279,691, the Group Directors received the amounts set 
out in the table below:

Director’s Dividend Income

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

 Final 2018  
7.67 Pence  
per Share  

£

Interim 2019  
3.67 Pence  
per Share  

£

Holding  

No.

Total 2019  

Total 2018  

£

£

 5,204,600 

 399,193 

 191,009 

 590,202 

 536,144 

 64,037 

 14,312 

 4,827 

 1,098 

 1,530,000 

 136,526 

 273,674 

 28,800 

539,653 

 20,991 

 2,209 

 39,109 

 2,339 

 472 

 56,151 

 10,044 

 1,057 

 19,805 

 7,166 

 1,570 

 6,389 

 538 

 192,677 

 184,740 

 31,035 

 3,266 

 58,914 

 28,188 

 1,421 

 52,897 

7,655,076

 603,953 

 280,877 

 884,830 

 810,317 

Although the Director holdings in Managed Stores falls outside of the definition of related party transactions they are 
disclosed here for transparency and are set out in the table below:

Director

Andrew Jacobs

Charles Peal

Simon Thomas 

Total shareholding

Issued Share Capital

% of Issued Share Capital

Chichester  

Broadstairs  

Exeter  

No. of Shares

No. of Shares

No. of Shares

 36,800 

38,160 

–

–

 36,800 

 189,341 

19.4%

–

–

 38,160 

 240,000

 500,000 

 160,000 

 900,000 

 189,690 

 3,970,000 

20.1%

22.7%

31 Capital Commitments and Guarantees
The Group has capital expenditure contracted but not provided for in the financial statements of £5.56 million 
(2018: £3.38 million) relating to commitments to complete the purchase of two sites in Warrington and Stevenage 
respectively and on which contracts have been exchanged, building contracts on its Leicester development site as 
well as building retentions outstanding on the completed Gillingham, Wellingborough and Ipswich stores.

32 Bank Borrowings
The Company has guaranteed the bank borrowings of Lok’nStore Limited, a subsidiary company. As at the year-end, 
that company had gross bank borrowings of £43.0 million (2018: £37.3 million). 

33 Events After the Reporting Date
On 18 October 2019, the Group completed the purchase of the Stevenage site.

97

Strategic ReportOverviewGovernanceFinancial Statements 
Glossary

Abbreviation

APM 

Alternative performance measures

Adjusted EBITDA Earnings before all depreciation and amortisation charges, losses or profits on disposal, share-based 

payments, acquisition costs, and non-recurring professional costs, finance income, finance costs  
and taxation

Adjusted Store 
EBITDA

Adjusted EBITDA (see above) but before central and head office costs

AGM

APD

Bps

CAC

CAD

Capex

CGU

CO2 e

CSOP

EBT

(eKPIs)

EMI

ESOP

EU

GHG

HMRC

IAS

IFRIC

IFRS

ISA

JLL

LIBOR

LFL

LTPPP

LTV

MWh

NAV 

NBV

Annual General Meeting 

Auditing Practices 

Basis Points

Contributory asset charges

Cash available for Distribution 

Capital Expenditure

Cash generating units

Carbon Dioxide Equivalents 

Company Share Option Plan 

Employee Benefit Trust

Environmental key performance indicators

Enterprise Management Incentive Scheme

Employee Share Option Plan

European Union

Greenhouse gas

Her Majesty’s Revenue & Customs

International Accounting Standard

International Financial Reporting Interpretations Committee

International Financial Reporting Standards

International Standards on Auditing

Jones Lang LaSalle

London Interbank Offered Rate

Like for like

Long Term Partnership Performance Plan

Loan to Value Ratio

Megawatt Hour

Net Asset Value

Net Book Value

Operating Profit

Earnings before interest and tax (EBIT) 

Photovoltaic

Quoted Companies Alliance

Royal Institution of Chartered Surveyors 

Share Incentive Plan

Small and medium sized enterprises

Square Feet

Tonnes of carbon dioxide equivalent

Total voting rights

Value Added Tax

PV

QCA

RICS

SIP

SME

Sq. ft.

tCO2e

TVR 

VAT

98

Lok’nStore Group plc Annual Report and Accounts 2019Our Stores

Head Office
Lok’nStore plc 
112 Hawley Lane 
Farnborough 
Hampshire  
GU14 8JE

Tel 01252 521010 
www.loknstore.co.uk 
www.loknstore.com

Central Enquiries

0800 587 3322 
info@loknstore.co.uk 
www.loknstore.co.uk

Owned Stores – Trading
Basingstoke, Hampshire
Crockford Lane 
Chineham 
Basingstoke 
Hampshire  
RG24 8NA

Tel 01256 474700 
basingstoke@loknstore.co.uk

Bristol, Gloucestershire
Longwell Green Trade Park 
Aldermoor Way 
Bristol 
Gloucestershire  
BS30 7ET

Tel 0117 967 7055 
bristol@loknstore.co.uk

Cardiff, Wales
234 Penarth Road 
Cardiff 
Wales  
CF11 8LR

Tel 0292 0221901 
cardiff@loknstore.co.uk

Eastbourne, East Sussex
Unit 4 Hawthorn Road 
Eastbourne 
East Sussex  
BN23 6QA

Tel 01323 749222 
eastbourne@loknstore.co.uk 

Fareham, Hampshire
26 + 27 Standard Way 
Fareham Industrial Park 
Fareham 
Hampshire  
PO16 8XJ

Tel 01329 283300 
fareham@loknstore.co.uk

Farnborough, Hampshire
112 Hawley Lane 
Farnborough 
Hampshire  
GU14 8JE

Tel 01252 511112 
farnborough@loknstore.co.uk

Gillingham, Kent
Courtney Road  
Gillingham  
Kent  
ME8 0RT

Tel 01634 366044 
gillingham@loknstore.co.uk 

Harlow, Essex
Edinburgh Way 
Temple Fields 
Harlow 
Essex  
CM20 2GF

Tel 01279 882366 
harlow@loknstore.co.uk

Hedge End, Southampton
Units 2 & 3  
Waterloo Industrial Estate  
Flanders Road 
Hedge End 
Southampton  
SO30 2QT 

Tel 01489 787005 
hedgeend@loknstore.co.uk

Horsham, West Sussex
Blatchford Road  
Redkiln Estate 
Horsham 
West Sussex  
RH13 5QR

Tel 01403 272001 
horsham@loknstore.co.uk

Ipswich, Suffolk
Crane Boulevard 
Ipswich 
Suffolk 
IP3 9SQ

Tel 01473 794940 
ipswich@loknstore.co.uk

Luton, Bedfordshire
27 Brunswick Street 
Luton 
Bedfordshire  
LU2 0HG

Tel 01582 721177 
luton@loknstore.co.uk

Maidenhead, Berkshire
Stafferton Way 
Maidenhead 
Berkshire  
SL6 1AY

Tel 01628 878870 
maidenhead@loknstore.co.uk

Milton Keynes, Buckinghamshire
Etheridge Avenue 
Brinklow 
Milton Keynes 
Buckinghamshire  
MK10 0BB

Tel 01908 281900 
miltonkeynes@loknstore.co.uk

Northampton Central, 
Northamptonshire
16 Quorn Way 
Grafton Street Industrial Estate 
Northampton 
Northamptonshire  
NN1 2PN

Tel 01604 629928 
nncentral@loknstore.co.uk

Northampton Riverside, 
Northamptonshire
Units 1–4, Carousel Way
Northampton
Northamptonshire 
NN3 9HG

Tel 01604 785522
northampton@loknstore.co.uk

99

Strategic ReportOverviewGovernanceFinancial StatementsOur Stores continued

Poole, Dorset
50 Willis Way 
Fleetsbridge 
Poole 
Dorset  
BH15 3SY

Wellingborough, 
Northamptonshire
19/21 Whitworth Way 
Wellingborough  
Northamptonshire  
NN8 2EF

Tel 01202 666160 
poole@loknstore.co.uk

Tel 01634 366044 
wellingborough@loknstore.co.uk

Portsmouth, Hampshire
Rudmore Square 
Portsmouth  
Hampshire 
PO2 8RT

Tel 02392 876783 
portsmouth@loknstore.co.uk

Reading, Berkshire
251 A33 Relief Road 
Reading  
Berkshire  
RG2 0RR

Tel 01189 588999 
reading@loknstore.co.uk

Southampton, Hampshire
Third Avenue 
Southampton 
Hampshire  
SO15 0JX

Tel 02380 783388 
southampton@loknstore.co.uk

Sunbury, Middlesex
Unit C, The Sunbury Centre 
Hanworth Road 
Sunbury on Thames 
Middlesex  
TW16 5DA

Tel 01932 761100 
sunbury@loknstore.co.uk

Tonbridge, Kent
Unit 6 Deacon Trading Estate 
Vale Road  
Tonbridge 
Kent  
TN9 1SW

Tel 01732 771007 
tonbridge@loknstore.co.uk

Owned Stores – 
Development Locations
Bedford, Bedfordshire 
69 Cardington Road  
Bedford  
Bedfordshire 
NK42 0BQ

Bournemouth, Dorset
Land at Wessex Field 
Deansleigh Road  
Bournemouth  
Dorset  
BH7 7DU

Cheshunt, Hertfordshire
Land lying on the South Side  
of Halfhide Lane 
Turnford  
Hertfordshire

Leicester, Leicestershire
Part of land forming part of  
Freemens Common Road  
Leicester  
Leicestershire 
LE2 7SL

Stevenage, Hertfordshire
Part of Land at Plot 2000 
Stevenage Business Park  
Gunnels Wood Road 
Stevenage  
Hertfordshire  
SG1 2BL

Wolverhampton, Staffordshire
Land at Pantheon Park  
Wednesfield Way 
Wolverhampton  
Staffordshire  
WV11 3DR

Managed Stores – Trading
Aldershot, Hampshire
251 Ash Road 
Aldershot 
Hampshire  
GU12 4DD

Tel 0845 4856415 
aldershot@loknstore.co.uk

Ashford, Kent 
Wotton Road 
Ashford 
Kent  
TN23 6LL

Tel 01233 645500 
ashford@loknstore.co.uk

Broadstairs, Kent
Unit 2 Pyramid Business Park,  
Poorhole Lane, 
Broadstairs,  
Kent  
CT10 2PT

Tel 01843 863253 
broadstairs@loknstore.co.uk

Chichester, West Sussex
17 Terminus Road 
Chichester 
West Sussex  
PO19 8TX 

Tel 01243 771840 
chichester@loknstore.co.uk

Crawley, West Sussex
Sussex Manor Business Park 
Gatwick Road 
Crawley 
West Sussex  
RH10 9NH

Tel 01293 738530 
crawley@loknstore.co.uk

Crayford, Kent
Block B 
Optima Park  
Crayford  
Kent  
DA1 4QX

Tel 01322 525292 
crayford@loknstore.co.uk

100

Lok’nStore Group plc Annual Report and Accounts 2019Managed Stores –  
Under Development
Gloucester, Gloucestershire
Land at Triangle Park  
Metz Way 
Gloucester  
Gloucestershire  
GL4

Warrington, Cheshire
Land at Winwick Road  
Warrington 
Cheshire  
WA2 7PF

Dover, Kent 
Honeywood Parkway 
Whitfield 
Dover  
CT16 3FJ

Tel 01304 827353 
dover@loknstore.co.uk

Exeter, Devon
1 Matford Park Road  
Exeter  
Devon  
EX2 8ED 

Tel 01392 823989 
exeter@loknstore.co.uk

Hemel Hempstead, Hertfordshire
47 Maylands Avenue  
Hemel Hempstead  
Hertfordshire  
HP2 7DE

Tel 01442 240768 
hemelhempstead@loknstore.co.uk

Swindon, Wiltshire 
Kembrey Street  
Elgin Industrial Estate 
Swindon 
Wiltshire  
SN2 8UY

Tel 01793 421234 
swindoneast@loknstore.co.uk

Woking, Surrey
Marlborough Road 
Woking 
Surrey  
GU21 5JG 

Tel 01483 378323 
woking@loknstore.co.uk

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101

 
 
Head Office
Lok’nStore Group plc
112 Hawley Lane 
Farnborough  
Hampshire  
GU14 8JE

T. 01252 521010
www.loknstore.co.uk 
www.loknstore.com