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Lok'nStore Group Plc

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FY2020 Annual Report · Lok'nStore Group Plc
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Lok’nStore Group plc

Annual Report  
and Accounts

for the year ended 31 July 2020

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Continued 
growth and 
strong new 
store opening 
programme.

We are a leading company in 
the fast growing UK self-storage 
market. We opened our first self-
storage centre in February 1995 
and have grown consistently 
over the last 25 years. We 
currently operate 36 self-storage 
centres mainly in Southern 
England. We have been listed  
on AIM since June 2000.

Overview

02  Chairman’s Statement
06  Group at a Glance

Strategic Report

10  The UK Self-Storage Market 
12  Our Business Model
14  Our Strategy
15  Managing Director’s Review
20  Key Performance Indicators
22  Property Review
25  Financial Review 
32  Section 172 Statement 
 Principal Risks and Uncertainties
33 
36  Corporate Sustainability Report

Governance

42  Board of Directors and Advisers 
44  Corporate Governance
51  Directors’ Report
54  Remuneration Report
56 

 Statement of Directors’ 
Responsibilities
 Independent Auditor’s Report 
to the Members of Lok’nStore 
Group plc

57 

Financial Statements

62 

65 

64 

 Consolidated Statement  
of Comprehensive Income
 Consolidated Statement  
of Changes in Equity
 Company Statement  
of Changes in Equity
 Consolidated and Company 
Statements of Financial Position
 Consolidated Statement  
of Cash Flows
68  Accounting Policies
 Notes to the  
79 
Financial Statements 

66 

67 

122  Glossary
123  Our Stores

To find out more visit: 
www.loknstore.com/investors

Highlights

GROUP REVENUE1*

£16.95m

£18.04m

 up 6.4%

GROUP ADJUSTED  
EBITDA2*

up 10.4%

19

20

£9.65m

£8.75m

19

20

ADJUSTED TOTAL  
ASSETS5* 

up 6.8%

ADJUSTED NET ASSET  
VALUE6* PER SHARE 

up 4.7%

OPERATING PROFIT 3* 

£5.79m

£5.16m

up 12.2%

19

20

ANNUAL DIVIDEND  
PER SHARE

up 8.3%

£214.7m

£229.4m

19

20

£5.31

£5.56

19

20

13.0p

12.0p

19

20

RESILIENT TRADING
•  Group Revenue £18.04 million up 6.44%  

(2019: £16.95 million) 

STEADY INCREASE IN ASSET VALUE 
•  Adjusted Total Assets5* £229.4 million up 6.8% on last year 

(2019: £214.7 million) 

•  Group Adjusted EBITDA2* £9.65 million up 10.4%  

•  Adjusted Net Asset Value6* per share up 4.7% to £5.56 

(2019: £8.75 million) 

(2019: £5.31)

•  Operating profit £5.79 million up 12.2%  

(2019: £5.16 million before exceptional items2*)

•  Store Management Fees £0.99 million up 21.4%  

(2019: £0.82 million)

CONSERVATIVE USE OF DEBT 
•  Loan to value ratio7* 19.3% (2019: 16.1%) net of cash

•  Net debt of £38.3 million (2019: £29.3 million)

•  Occupancy up 5.9% (2019: 6.0%) pricing level

•  Average cost of debt 1.69% (2019: 2.11%)

•  Bad debt written off in year only 0.15% of Group Revenue 

•  £75 million bank facility extended by one year to April 2025

(2019: 0.26%)

CASH FLOW GROWTH DRIVES DIVIDEND INCREASE 
– NINTH CONSECUTIVE YEAR OF GROWTH
•  Cash available for Distribution (CAD)4* per share up  

12.3% to 21.3 pence (2019: 18.9 pence)

•  Annual dividend 13 pence per share up 8.3%  

(2019: 12 pence per share) 

HEALTHY PIPELINE OF NEW LANDMARK  
STORES TO DELIVER FURTHER GROWTH8* 
•  Pipeline9* of 14 new stores taking total stores to 49 

•  Secured Pipeline will add 40.1% to owned trading space 

and 32.5% to total portfolio

POSITIVE OUTLOOK 
•  Revenue, profits and asset values all moving ahead

•  Good growth since year-end, strategy unchanged

“ This year Lok’nStore’s revenue, profits and asset values all moved ahead and trading since the year end has 
been good. We are raising the annual dividend by 8.3% to 13 pence per share, our ninth consecutive year of 
increasing dividends. 

   14 new sites will add considerably to future sales and earnings growth, enabling further increases in dividends. 
Our strategy remains to open more landmark stores in an under-supplied market while maintaining a conservative 
balance sheet, leading to an exciting period of growth.”

  Andrew Jacobs, Executive Chairman

* 

See our Key Performance Indicators on pages 20 and 21.

01

Strategic ReportOverviewGovernanceFinancial StatementsChairman’s Statement

“ We continue to execute on our strategy 
of increasing sales, profits and 
asset values and opening more new 
landmark stores to boost future value.”
  Andrew Jacobs

  Executive Chairman

Increased Dividend
The Board is confident in the strength 
of the business and capacity of 
the management team to trade 
effectively through this period, as 
demonstrated by these results, and 
accordingly deems it appropriate 
to continue to pursue the Group’s 
progressive dividend policy. 

Lok’nStore’s increasing dividend 
payments to shareholders reflect 
the growth in the underlying Cash 
Available for Distribution (CAD) which 
is up 12.5% over the year. 

For the ninth consecutive year, and 
in line with our stated aim to provide 
predictable dividend growth, we are 
proposing to increase the annual 
dividend by one pence per share. 
The Group will therefore pay a final 
dividend of 9 pence per share on 
8 January 2021 following the interim 
dividend payment of 4 pence per 
share in June 2020 making a total 
annual dividend of 13 pence per share, 
up 8.33% from 12 pence last year. The 
dividend is well covered by the Cash 
Available for Distribution of 21.3 pence 
per share, a pay-out ratio of 61%. 

The final dividend will be paid to 
shareholders on the register on 
27 November 2020. The ex-dividend 
date will be 26 November 2020. 
The final deadline for Dividend 
Reinvestment Election by investors  
is 11 December 2020. 

Board Changes
On 3 August 2020 Lok’nStore Group 
announced the following Board 
changes, positioning the business for 
its next stage of growth. With effect 
from 1 August 2020:

•  Neil Newman-Shepherd has been 
promoted to Group Managing 
Director. Neil has worked in the 
self-storage industry since 2003 
and with Lok’nStore since 2006. 
Neil has served on the Lok’nStore 
Board since 2015 as Group Sales 
Director and will now take an 
increasing level of responsibility 
for the day to day operations of 
the business. Neil’s part in the 
success of Lok’nStore over recent 
years has been significant and 
we look forward to his continued 
contribution to our future growth

•  Andrew Jacobs became 
Executive Chairman and 
continues to manage the overall 
strategic direction and property 
aspects of Lok’nStore

•  Simon Thomas stepped down 
from his role as Non-Executive 
Chairman and now continues to 
serve as Non-Executive Director. 
I would like to express my thanks 
to Simon Thomas for his many 
years of support in the role of 
Chairman at Lok’nStore

I am delighted to be reporting  
on this solid set of results  
with Lok’nStore, continuing  
to deliver on our commitment  
to sustainable growth.

The full-year results can be 
summarised as:

•  Strong operating performance 

resulting in revenue and adjusted 
EBITDA profit growth

•  Pipeline of 149* stores

•  Growing asset value 

• 

Increased dividend 

•  Continuing to invest in our 
landmark store opening 
programme

The detail behind these results is 
discussed further in our Business 
and Financial Review. 

Continued investor interest in the 
self-storage sector together with 
market transactions of self-storage 
operations underpins the value of  
our assets today and our strategy  
to open more landmark stores.

* 

 See our Key Performance 
Indicators on pages 20 and 21.

02

Lok’nStore Group plc Annual Report and Accounts 20201995

LOK’NSTORE  
FOUNDED

£10m

EQUITY RAISED  
IN 2001

#4

SELF STORAGE  
OPERATOR IN THE UK

£12m

INVESTED IN STORES 
AND PIPELINE IN  
THE YEAR

14 

PIPELINE STORES

We were also delighted to welcome 
Jeff Woyda as an independent 
Non-Executive Director with effect 
from 1 September 2020. During his 
extensive and varied career Jeff has 
held a number of senior Executive 
positions and is currently Chief 
Financial Officer and Chief Operating 
Officer of Clarkson plc, a FTSE 250 
Company and the world’s leading 
provider of integrated shipping 
services and investment banking 
capabilities to the shipping and 
offshore markets.

IFRS 16
The Group has applied IFRS 16 for 
the first time in this year. IFRS 16 
introduces new requirements with 
respect to lease accounting by 
removing the distinction between 
operating and finance leases and 
requiring the recognition of a Right  
of Use Asset and a corresponding 
lease liability in the Statement of 
Financial Position.

The prior period financial comparatives 
contained within these statements 
have been restated to reflect the 
first-time adoption of IFRS 16 which 
changes previously reported EBITDA, 
interest and depreciation numbers 
in the Statement of Comprehensive 
Income. Further details of these 
restatements can be found in note 1.

Lok’nStore will continue to report 
on CAD which aims to look through 
the statutory accounts and give a 
clear picture of the ongoing ability 
of the Group to generate positive 
cash flow from the operating  
business that can be used to pay  
dividends to shareholders to pay 
down debt or to invest in new stores.

Investment in Our Stores
While we invested £12.0 million in 
sites and store development this 
year, we are able to report a year-
end loan-to-value (LTV) ratio of  
only 19.3% (2019: 16.1%) and  
net debt of £38.3 million (2019: 
£29.3 million) (Refer to Note 17). 

The Group continues to find high 
quality sites for new landmark 
stores. Trading at our new stores 
has been reassuring and this 
underpins our confidence that 
our secured pipeline of ten more 
landmark stores will add further 
momentum to sales and earnings 
growth, adding 48.0% more high 
quality trading space to our owned 
portfolio. We are on-site at Salford 
and will shortly be commencing 
development of our Warrington 
and Wolverhampton stores. 

2020 marks the 25th anniversary 
of Lok’nStore. Started in 1995 
from one freehold store in 
Horsham by our Executive 
Chairman, Andrew Jacobs. Six 
years later the business became 
a public company and has 
grown consistently ever since. 

Today, Lok’nStore has over 
12,000 customers across 
a portfolio of 35 storage 
customers and over 1.1 million 
square feet of occupied storage 
space. The Group is delivering 
on its strategy of opening more 
new landmark stores which will 
add considerable momentum to 
sales and earnings growth over 
the medium term.

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03

 
 
Chairman’s Statement continued

Managed Stores 
Our growth strategy includes 
increasing the number of stores we 
manage for third party owners. This 
enables the Group to earn revenue 
without having to commit our capital, 
to amortise fixed central costs over 
a wider operating base and drive 
further traffic to our website which 
benefits our entire operation. We 
generated managed store income 
of c. £1.0 million this year, up 21.4% 
from the previous year. 

•  Steadily increase cash available 
for distribution (CAD) per share 
enabling a predictable growth  
of the dividend from a strong 
asset base with conservative 
levels of debt 

•  Fill existing stores and  

improve pricing

•  Acquire more sites to build  

new landmark stores

• 

Increase the number of stores  
we manage for third parties

Managed store income is generated 
from our existing platform and central 
management, resulting in a high 
effective profit margin. Our current 
pipeline includes an additional 4 
managed stores which will take the 
total number of managed stores to 16. 

Our People 
We rely on our amazing people to 
deliver these impressive results and 
even more so now in these difficult 
circumstances. During the COVID-19 
pandemic the dedication of our 
colleagues has shone through  
more than ever, allowing us to 
support our customers during  
this unprecedented period. 

We will continue to invest in training 
to develop and deepen their skills. 
We have reviewed our pay levels 
to ensure that all of our employees 
are paid fairly and we continue to 
promote equity ownership to our 
colleagues via our Share Investment 
Plan and the granting of options. 

We do this because it makes 
business sense and directly 
contributes to our strategic and 
operational objectives which are to: 

Coronavirus Update 
On 11 March 2020 the World Health 
Organization declared a global 
pandemic which has profoundly 
altered the business landscape.  
The Board outlines below how 
it has dealt effectively with this 
unprecedented situation. 

Although self-storage is a service 
business our facilities are not used 
intensively. Customer footfall is 
always comparatively low and our 
stores have only a few people in 
them at any given time, even under 
normal circumstances

At Lok’nStore the health and safety 
of our customers and colleagues 
is our principal priority. To date the 
vast majority of our team members 
have remained well. Of the small 
number of colleagues who have 
had to self-isolate, either because 
they or someone they live with have 
shown symptoms, all have recovered 
and are back at work. We are also 
pleased to be able to report that no 
colleagues have been hospitalised 
due to the virus. 

Many of our customers are providing 
critical services distributing medical 
and other essential supplies. We 
include the NHS, GP surgeries, 
care and home support services 
and government departments 
amongst our customers and we 

are proud to serve them at this 
difficult time. Storage, logistics and 
transport are important parts of the 
distribution network and as such 
were not selected for closure by the 
Government, even at the peak of the 
crisis. Our objective is to continue 
to keep our stores open so that our 
customers can continue to operate. 
All of our stores have remained open 
since the pandemic was declared 
and remain open at time of writing. 
You can read more about how we 
have maintained a COVID-19 safe 
environment in our Business and 
Financial Review. 

Robust Liquidity  
and Cash Flow
At 31 July 2020 the Group had cash 
balances of £13.1 million, which has 
since increased to £13.9 million at 
the date of this Report. The Group 
has a £75 million five-year revolving 
credit facility which, following a 
one-year extension executed during 
the year, now runs until April 2025. 
This provides ample liquidity for 
the Group’s current needs. Cash 
balances combined with undrawn 
committed facilities at the year-end 
amounted to £36.7 million. The 
Group is not obliged to make any 
repayments on its loan facility prior to 
its expiration in April 2025. 

Cash inflow from operating activities 
before investing and financing 
activities was £9.7 million in the year 
to 31 July 2020, and we continue  
to generate strong cash flows. 
Self-storage revenue was up 6.3% 
year-on-year. 

The Group has a resilient business 
model with strong cash flows and 
a flexible and conservative debt 
structure. These features have served 
us well during the year enabling 
the business to continue to trade 
effectively, despite the challenges  
of the pandemic.

04

Lok’nStore Group plc Annual Report and Accounts 2020Positive Outlook for Growth
Our results for the financial year are 
robust and trading since the year end 
has been positive. This has all been 
achieved despite the current deeply 
unsettled external circumstances. 
With Lok’nStore’s resilient business 
model and flexible and conservative 
debt structure the Board is confident 
the Company will continue to 
thrive under its proven and highly 
experienced management team  
and staff. We look to the future  
with confidence.

Andrew Jacobs

Executive Chairman 

30 October 2020

Debt, IFRS 16 and  
Bank Covenants
The average cost of bank debt on  
drawn facilities for the period was  
1.69%. (2019: 2.11%). All of the  
Group’s total drawn bank debt of  
£51.3 million is unhedged, which  
means we have benefited immediately 
from the reduction in base lending 
rate during the year. At the date  
of this Report the Group’s current 
cost of debt is running at 1.56%.

Interest cover has remained very 
strong during the year and, based 
on the current quarter, is in excess of 
seven times against a Group banking 
covenant of 2.5 times. At the period 
end our loan-to-value ratio based on 
net bank debt was 19.3% versus a 
covenant of 60% providing a large 
cushion against any unforeseen 
circumstances. Both the Loan to 
Value and Senior Interest covenants 
continue to be tested excluding the 
effects of IFRS 16.

Capital Expenditure 
Self-storage benefits from the short 
lead time between breaking ground 
and store opening of only around 
12 months. Despite our expanding 
pipeline of new stores, and with the 
completion of the Leicester store in 
August 2020, we are currently only 
on-site in one location where we 
have purchased and are fitting-out 
the new store in Salford for an outlay 
of around £7.0 million. We intend to 
start building work on the Warrington 
site in November 2020. We have a 
high degree of flexibility regarding 
start dates for further building at 
other sites. We can therefore  
adapt and flex our development 
programme to react to changing 
economic circumstances. 

05

Strategic ReportOverviewGovernanceFinancial StatementsGroup at a Glance

Lok’nStore Group plc is one of the leading companies 
in the fast growing UK self-storage market.

Lok’nStore Group plc is one of the leading companies 
in the fast growing UK self-storage market. We opened 
our first self-storage centre in 1995 and have grown 
consistently over the last 25 years, currently with 36  
self-storage centres trading mainly in Southern England. 

We have been listed on the AlM Market since June 2000 
and the Board accounts for 29.3% of the Total Voting 
Rights (TVR) in the Ordinary Shares of the Company 
(2019: 28.5%).

We offer self-storage from our own stores, and 
management services to third party storage owners. 
Self-storage and other storage services are available  
to both household and business customers at our  
highly branded Lok’nStore centres.

HOUSEHOLD 
STORAGE

BUSINESS 
STORAGE

•  Storage rooms

•  Vehicle storage

•  Pallet storage

•  Self-storage archiving

•  Student packages

•  Flexible space

•  Forces and  

•  Commercial vehicle 

services packages

storage

REVENUE BY  
CUSTOMER TYPE

NUMBER OF TRADING 
STORES BY TYPE

NUMBER OF PIPELINE 
STORES BY TYPE

67.2%
Household  
customers
32.8% 
Business  
customers

24
Owned stores 

12
Managed stores

10
Owned stores

4
Managed stores

Our Landmark Stores
We develop and operate self-storage centres 
predominantly in prominent locations in 
Southern England. Our eye-catching buildings 
with their distinctive orange livery create highly 
visible landmarks which continue to be a big 
contributor of new business for Lok’nStore.

We acquired 3 new sites in this financial year: 
Chester, Salford and Kettering.

We opened 2 new stores in this financial year: 
Gloucester, and Oldbury.

We opened 1 new landmark store in Leicester 
immediately post this financial year.

06

PAGE

09

OLDBURY

Lok’nStore Group plc Annual Report and Accounts 2020New Stores 
Gloucester 
Oldbury

Pipeline Stores 
Bedford 
Bournemouth 
Cheshunt  
Chester 
Kettering 
Leicester  
Salford 
Stevenage  
Warrington 
Wolverhampton 

Our Locations

Stores  
Aldershot 
Ashford 
Basingstoke  
Bristol 
Broadstairs 
Cardiff 
Chichester 
Crawley 
Crayford  
Dover 
Eastbourne 
Exeter 
Fareham  
Farnborough 
Gillingham 
Harlow 
Hedge Ends 
Hemel Hempstead 
Horsham 
Ipswich 
Luton 
Maidenhead 
Milton Keynes 
Northampton Central  
Northampton Riverside  
Poole 
Portsmouth 
Reading 
Southampton 
Sunbury 
Swindon 
Tonbridge 
Wellingborough 

To find out more about  
our store locations visit: 
www.loknstore.com

36

12,500

STORAGE CENTRES

CUSTOMERS 

PAGE

41

167

EMPLOYEES

PAGE

61

LEICESTER

GLOUCESTER

07

Strategic ReportOverviewGovernanceFinancial Statements 
08

Lok’nStore Group plc Annual Report and Accounts 2020Page TitleStrategic 
Report

10 

The UK Self-Storage Market

12  Our Business Model

14  Our Strategy

15  Managing Director’s Review 

20  Key Performance Indicators

22  Property Review

25 

Financial Review 

32  Section 172 Statement

33  Principal Risks and Uncertainties

36  Corporate Sustainability Report

LANDMARK STORE

OLDBURY

43,000 

SQUARE FEET OF MAXIMUM 
LETTABLE AREA

NOW

OPEN

Lok’nStore Oldbury opened in June 2020 and early 
trading has been encouraging.

Located on an extremely busy short section of dual 
carriageway between the M5 and Oldbury town 
centre, with strong commercial uses including a large 
supermarket and restaurants at either end. This recently 
completed building was purchased before occupation by 
its previous owner and converted to a bright and modern 
self-storage facility, opening within six months of purchase.

Oldbury is located in the built-up suburban area between 
Birmingham and Wolverhampton – with an extremely 
densely populated catchment this store is already busy 
and thriving.

09

Strategic ReportOverviewGovernanceFinancial StatementsThe UK Self-Storage Market

The UK self-storage market at a glance
The Self-Storage Association UK Annual Industry Survey 2020 reports that 
the UK Self Storage industry is made up of 1,900 sites offering 49 million 
square feet of space. 

Market Overview
As reported in the Self-Storage 
Association UK (SSA UK) Annual 
Industry Survey 2020 the UK self-
storage market continues to grow 
but remains under-developed relative 
to Australia and the US. In the UK 
there are an estimated 1,900 self-
storage facilities providing 49 million 
square feet of storage space. With 
a population of 66.65 million people 
in the UK this equates to only 0.73 
square feet per person compared 
to 9.44 square feet per person in 
the USA and 1.89 square feet in 
Australia. The UK has 41% of all 
European self-storage space.

The structure of the UK industry 
is changing. When the industry 
first emerged companies were 
predominately single owner sites 
often located in industrial areas 
but larger operators (defined as 
operators managing 10 or more 
sites), such as Lok’nStore, have 
recently been developing purpose 
built stores in retail facing locations 
offering customers a higher standard 
of product and service.

The main barriers to entry to the 
market remain the difficulty in finding 
and securing suitable sites as well 
as gaining the appropriate planning 
consents. As a result, according to 
the SSA UK, larger operators now 

own or manage around 30% of 
facilities which translates to 40%  
of market share in terms of revenue 
and space. Currently Lok’nStore is 
the fourth largest operator in the UK  
by number of stores. 

Drivers of Demand  
for Self-storage
Demand for self-storage by both 
business and household customers 
is driven by a specific need based  
on changing circumstances as  
well as economic activity and 
business confidence. 

For household customers their need 
is often linked to a life event where 
they will need space temporarily, for 
example to support a house sale, but 
increasingly householders are using 
storage on a semi-permanent basis 
to free up space at home or store 
belongings they don’t have room for.

Business customers use self-
storage for a variety of purposes 
including storage of goods, excess 
or seasonal stock, document 
archiving or storage of equipment 
and tools. Businesses tend to store 
for longer than household customers 
and take larger units, although they 
also take advantage of self-storage 
for temporary periods to support 
seasonal sales or office moves  
or refurbishments. 

Lok’nStore’s Opportunity  
in the Market
The Self-Storage Association UK 
(SSA UK) Annual Industry Survey 
2020 notes that public awareness 
of and demand for self-storage is 
increasing. We know that on average 
customers chose a store within  
five miles of their home or business. 
With a pipeline of 10 secured stores 
and a further 4 stores progressing 
through the acquisitions process, 
Lok’nStore is well placed to attract 
these customers and add further 
momentum to the growth of our 
sales and profits.

Combining the Group’s competitive 
strengths (recognised brand, 
excellent customer service, rigorous 
cost control) and the attractive 
market dynamics of the storage 
sector (growing sector, under 
supply, resilience during economic 
downturn) with our strong balance 
sheet and flexible operating and 
ownership model (see our portfolio 
strategy), we believe Lok’nStore can 
take advantage of the opportunities 
presented and continue its growth 
without significantly increasing risk.

10

Lok’nStore Group plc Annual Report and Accounts 2020£766m

ANNUAL TURNOVER 
OF UK SELF 
STORAGE INDUSTRY

SQUARE FEET  
OF SELF STORAGE PER 
HEAD OF POPULATION

9.4

1.9

0.7

UK

AUSTRALIA

USA

28,700

SQ. FT. AVERAGE  
STORE SIZE 

  48%

ONLY
OF PEOPLE HAVE A 
REASONABLE OR 
GOOD AWARENESS 
OF SELF STORAGE 

91%

OF CUSTOMERS 
ARE SATISFIED 
WITH THE SERVICE 
FROM THEIR SELF 
STORAGE PROVIDER

86%

OF CUSTOMERS 
TRAVEL LESS 
THAN 30 MINUTES 
TO THEIR SELF 
STORAGE UNIT

11

Strategic ReportOverviewGovernanceFinancial StatementsOur Business Model

Our overriding objective is to steadily increase 
the Cash Available for Distribution (CAD).

WHAT WE DO

HOW WE CREATE VALUE

•  Buy (or lease) prominent sites

•  Take a flexible approach to site selection

•  Build (or refurbish) landmark, highly 
visible orange storage centres 

•  Offer clean, dry, secure storage to 

business and household customers 

•  Offer managed storage services to 

third party owners

• 

Increase our asset base

•  Careful cost control

•  Drive store EBITDA growth through  
a closely managed occupancy and 
pricing strategy

•  Earn fees from managing stores on 

behalf of others

•  Carefully balanced use of Leverage

36

UK STORES CURRENTLY TRADING
(INCLUDING 12 MANAGED STORES)

£18m

REVENUE

12

Lok’nStore Group plc Annual Report and Accounts 2020This will enable a predictable growth of 
the dividend from a strong asset base and 
conservatively geared balance sheet.

SHARING VALUE WITH OUR STAKEHOLDERS

SHAREHOLDERS
•  High quality earnings 

•  Growing NAV

•  Progressive dividend policy

CUSTOMERS
•  Easy to locate stores

•  Friendly and high level  
customer service 

•  Wide range of storage solutions

•  Transparent and open contracts

OUR PEOPLE
•  Development opportunities 
through the Lok’nStore 
Academy

•  Uncapped bonus scheme  

for all

•  Share ownership plans

•  Strong health and  
safety approach

13p

5 star

ANNUAL DIVIDEND 
PER SHARE

CUSTOMER REVIEWS  
ON TRUSTPILOT

£390,000

PAID OUT IN BONUSES 
TO STORE TEAMS

13

Strategic ReportOverviewGovernanceFinancial StatementsOur Strategy

OUR OBJECTIVES

ACHIEVEMENTS IN 2020

STRATEGY IN ACTION

STEADILY INCREASE 
CASH AVAILABLE FOR 
DISTRIBUTION (CAD) 
PER SHARE 

Cash Available for Distribution 
(CAD) per share up 12.3% to 
21.28 pence (2019:18.95 pence).

FILL EXISTING STORES 
AND IMPROVE PRICING

ACQUIRE MORE 
SITES TO BUILD NEW 
LANDMARK STORES

INCREASE THE NUMBER 
OF STORES WE MANAGE 
FOR THIRD PARTIES

We continued to improve our 
online visibility through evolution 
of our search engine strategy.

We focussed on developing 
our teams’ sales and customer 
service through the Lok’nStore 
Academy. 

These actions resulted in a 4% 
increase in new customers over 
the year. Excluding the lockdown 
period, this would have increased 
12.6% year on year.

Leicester store opened 
immediately post year-end  
in prominent location. 

4 new sites in Chester,  
Oldbury, Salford and Kettering.

Planning permissions  
achieved at Warrington,  
Salford, Stevenage, 
Wolverhampton and Oldbury.

Managed stores in Gloucester 
and Oldbury opened during  
the year.

We have 4 managed sites in  
the pipeline.

8.33% 

INCREASE IN ANNUAL 
DIVIDEND TO 13 PENCE 
PER SHARE

5.9% 

SELF-STORAGE UNIT 
OCCUPANCY UP

SELF-STORAGE  
PRICING BROADLY FLAT

10 

STORES IN PLANNING 
AND DEVELOPMENT

2 

NEW SITES FOR 
MANAGED STORES  
IN CHESTER  
AND KETTERING 

14

Lok’nStore Group plc Annual Report and Accounts 2020Managing Director’s Review

“ Improving operating performance 
and asset values.”
  Neil Newman-Shepherd

  Managing Director

Lok’nStore Group has delivered 
another excellent year successfully 
implementing on all of our strategic 
objectives. Revenue, profits and 
asset values have once again all 
moved ahead. Our large pipeline of 
new stores will substantially increase 
the proportion of our store space 
which is new or purpose-built and 
will add further momentum to the 
growth of sales and profits with 
plenty of new capacity contributing  
to our growth over the coming years. 

of the business, increased 6.7% to 
£9.59 million (2019: £8.99 million). 
The overall Adjusted EBITDA margin 
across all stores was higher at  
56.1% (2019: 55.8%) with the 
Adjusted Store EBITDA margins  
of the freehold stores at 61.9%  
(2019: 61.8%) and the leasehold 
stores at 42.9% (2019: 43.1%).

Over the course of the year unit 
occupancy rose by a healthy 5.9% 
and unit pricing was broadly level. 

Robust Trading
Group revenue for the year was 
18.04 million, up 6.44% year on  
year (2019: £16.95 million) driven  
by occupancy increases in both  
old and new stores. This revenue 
growth led to a 10.4% increase in 
Group Adjusted EBITDA. 

•  Self-storage revenue £17.0 million 
up 6.1% (2019: £16.00 million) 

•  Adjusted Store EBITDA  
£9.59 million up 6.7%  
(2019: £8.99 million) 

•  Unit occupancy up 5.9%  

(2019: 6.0%) 

•  Unit pricing level

Total Adjusted Store EBITDA in 
self-storage, a key performance 
indicator of profitability and cash flow 

By the year-end we had 12 managed 
stores following the opening of the  
2 new managed stores in Gloucester 
and Oldbury. 

As the business develops the 
balance of the stores continues to 
shift towards landmark freehold 
stores and managed stores which 
have a higher than average adjusted 
store EBITDA margin at 61.9% and 
100% respectively versus 56.1% 
across all stores). The impact of 
this will be to continue to increase 
the average store EBITDA margin 
of the Group overall, and this effect 
is accentuated by operating more 
stores from a relatively fixed central 
cost base. In this context the new 
stores in the pipeline will make a 
larger than average contribution 
to Group profits as they become 
established trading units. 

In the table on page 16 we show how 
the performance of the stores varies 
between freehold and leasehold 
stores. Currently 45.1% of Lok’nStore 
owned trading space is freehold, 
23.7% is leasehold and 31.2% is  
in managed stores. 

Inevitably the leaseholds trade 
on lower margins due to the rent 
payable, but nevertheless the 42.9% 
margins achieved is substantial, 
and leads to a higher return on 
capital than the freehold stores 
which require much larger capital 
expenditure to buy the land and 
buildings. The freehold stores 
produce 76.8% (2019: 75.2%) of the 
Adjusted store EBITDA and account 
for 91.6% (2019: 89.7%) of valuations 
(including secured pipeline stores).

As we build out the current secured 
pipeline we will be operating from 
54.8% freehold space, leasehold 
space will decline to 17.9% of space 
and managed stores will increase to 
27.3% of total space operated. 

This mix of tenures with their different 
risk and return characteristics 
provides flexibility in the balance 
sheet and opportunities to create 
value throughout the cycle. 

15

Strategic ReportOverviewGovernanceFinancial StatementsManaging Director’s Review continued

Portfolio Analysis and Performance Breakdown

As at 31 July 2020

Freehold 

Operating Leaseholds

Managed Stores 

Total Stores Trading

Pipeline Stores9* 

Owned

Managed Stores 

Total Stores

Number 
of Stores

% of 
Valuation

% of 
Adjusted 
Store 
EBITDA

Adjusted 
Store 
EBITDA 
Margin (%)

When Fully Developed

% Lettable 
Space

Number  

of Stores

Total % 
Lettable 
Space

15

8

12

35

101

8

2

45

76.5

8.4

–

–

15.1

–

100

76.8

23.2

–

–

–

–

61.9

42.9

100

–

–

–

45.1

23.7

31.2

–

–

–

100

56.1

100

23

8

14

45

–

–

45

54.8

17.9

27.3

–

–

–

100

1  Applies to the 10 contracted stores only.

In the table below we show how the performance breaks down across the stores, based on age of store. Clearly 
older stores have had more time to fill up and produced 67.4% EBITDAR margins. Over time as new stores and 
pipeline sites go through their life cycle they will progress towards similar margins, adding substantially to revenues 
and profits.

Operating Performance at a Glance (Lok’nStore Owned Stores Only)

Weeks Old

Year Ended 31 July 2020

Sales £’000

Stores Adjusted EBITDA £'000

EBITDA Margin (%)10* 

Stores Adjusted EBITDAR £'000

EBITDAR Margin (%)12* 

As at 31 July 2020 ('000 sq. ft.) 

Maximum Net Area 

Freehold ('000 sq. ft.) 

Short Leasehold ('000 sq. ft.) 

Number Stores 

Freehold 

Short Leasehold 

Total Stores 

Contracted 
Pipeline

Under 100

100 to 250

Over 250

Total 

357

(129)

(36.2%)

(129)

36.2%

2,089

1,314

62.9%

1,314

62.9%

476

355

–

8

–

8

193

193

–

2

–

2

49

49

–

3

–

3

14,644

8,403

57.4%

9,870

67.4%

945

537

408

10

8

18

17,090

9,588

56.1%

11,055

64.7%

1,542

1,134

408

23

8

31

Table covers Lok’nStore owned stores only.

In respect of the Farnborough Store (over 250 weeks) the total store revenue includes a £100,000 contribution 
receivable from Group Head Office. 

* 

 See our Key Performance Indicators on pages 20 and 21.

16

Lok’nStore Group plc Annual Report and Accounts 20206.1%

5.9%

10.4%

INCREASE IN  
STORAGE REVENUE

INCREASE IN  
UNIT OCCUPANCY

INCREASE IN ADJUSTED 
STORE EBITDA

Ancillary Sales
Ancillary sales which consist of 
boxes and packaging materials, 
insurance and other sales increased 
5.1% (2019: 11.0%) over the year 
accounting for 11.0% of self-storage 
revenues (2019: 11.1%). 

locations and we continually invest 
in new signage and lighting at our 
existing stores as well as creating 
striking designs for our new landmark 
stores, to promote and enhance their 
visual prominence and engage the 
local community. 

Marketing
New customers are typically drawn 
to Lok’nStore as a result of three  
key drivers:

•  Our distinctive landmark stores

•  Google and other search engines

•  Existing customers, previous 

customers and customer referrals

Store visibility remains pivotal to 
our marketing efforts. With their 
prominent positions, distinctive 
design and bright orange elevations 
our stores raise the profile of the 
Lok’nStore brand and help to 
generate a substantial proportion 
of our business. Our new landmark 
stores are located in highly prominent 

The internet continues to be the main 
media channel for our advertising. 
Our website at www.loknstore.
co.uk is one of the most established 
self-storage websites in the UK. 
The website delivers a high level of 
customer experience across desktop 
and mobile devices. Any new 
development of the website begins 
with a mobile first focus. 60% of 
visits to the website in the year were 
from a mobile device, up 6% year on 
year. This is a very dynamic area and 
we are committed to its continued 
development. We believe the internet 
provides a strong competitive 
advantage for the major operators 
such as Lok’nStore with relatively 
large marketing budgets.

Pipeline of New Stores
Against this background of ever 
improving operating performance 
we have invested £12.0 million 
(2019: £14.0 million) in new store 
development this year and we have 
a new store pipeline of 10 secured 
stores by the reporting date, which will 
take the total to 45 stores. These will 
all be purpose built landmark stores in 
highly prominent locations and will add 
substantially to the Group’s capacity 
for revenue, profit and asset growth. 
We have 4 further store acquisitions 
progressing through the legal process 
which will take the total to 49 stores.

The graph below shows the speed of 
fill-up of our stores broken down into 
their age groups. You can see that 
over time the stores have filled up 
faster with the most recently opened 
stores (on the left of the graph) 
filling fastest of all. We believe that 
this shows that the UK self-storage 
market is still in its infancy with low 
penetration and increased consumer 
awareness leading to faster fill. It also 
shows the strength of Lok’nStore’s 
brand and landmark store model. 

Store Revenue Growth after Opening

2013–2019

e
u
n
e
v
e
R

2005–2012

1995–2004

Week

26

52

78

104

130

156

182

208

234

260

286

312

338

364

390

Time Open

17

Strategic ReportOverviewGovernanceFinancial StatementsManaging Director’s Review continued

Our COVID-19 Safe Response
Since March, we have been 
responding to the evolving guidance 
from the governments in England  
and Wales regarding the pandemic, 
as well as the guidelines issued  
by the Self-Storage Association.  
I am extremely proud of the way  
our teams across the business have 
met the challenge and adapted so 
well in an uncertain environment. 

Self-storage is a service business 
but our facilities are not used 
intensively. Customer footfall is 
always comparatively low and our 
stores have few people in them at 
any given time, even under normal 
circumstances. 

Many of our customers provide 
critical services distributing medical 
and other essential supplies. We 
include the NHS, GP surgeries, care 
and home support services and 
government departments amongst 
our customers and we are proud to 
provide them with an efficient service 
at this difficult time. 

Management reacted swiftly earlier 
in the year in response to the crisis 
with a comprehensive range of key 
measures undertaken for colleagues 
and customers alike. Here is a 
summary of the key measures we 
have taken:

For Our Colleagues

•  Colleagues have been provided 
with PPE including face masks, 
visors and hand sanitiser

•  Our stores have been fitted with 

Perspex safety screens on desks 
and clear COVID-19 signage

•  During lockdown, we reduced 
store opening hours and store 
colleagues worked reduced 
hours, with no loss of pay

•  We have paid our team members 
and Directors as normal, including 
those working reduced hours or 
self-isolating

•  All bonus systems remained 

unchanged so colleagues still  
had the opportunity to increase 
their earning potential

•  Eight out of 167 team members 
had a period of furlough during 
which Lok’nStore maintained their 
salary at its normal level. All of 
these employees were furloughed 
to enable them, where necessary,  
to either shield or care for 
someone shielding

•  Most of our team members come 
to our stores by car, by bike or 
walking. For the small number 
of colleagues who rely on public 
transport we have worked with 
them to find alternative methods 

•  We are in regular communication 

with our store colleagues, 
updating them on the latest 
advice from Public Health 
England and the Government. 
We have also put in place 
contingency plans around 
reduced staffing levels to cope 
with increased absences as a 
result of self-isolation or illness

18

Lok’nStore Group plc Annual Report and Accounts 2020Against the background of a strong 
performance from our existing stores, 
we have a current pipeline of 14 new 
stores which will add considerable 
momentum to sales and earnings 
growth in the future. 

Neil Newman-Shepherd

Managing Director

30 October 2020

For Our Customers

•  Where a customer has 

•  All of our stores have remained 
open since the 23 March 2020

•  We remain vigilant with our  

daily cleaning programme and 
our staff have intensified cleaning 
of the most commonly touched 
areas and of shared equipment 
such as trolleys 

•  New customers can access  
our reception areas one at  
a time to ensure strict social 
distancing guidelines wearing  
a face covering 

•  Existing customers are still able 
to access their storage units as 
normal without any face to face 
contact with our team members 

•  Customers can still communicate 

with our friendly teams by 
telephone, email or live chat 

approached us with a short-term 
financial burden, we have worked 
with them to find a mutual solution 

•  To further support our customers 
from the 20 March 2020 no new 
storage rate reviews will be issued 
to customers until further notice

Future
Lok’nStore has a resilient business 
model and has had an excellent 
year, successfully implementing our 
strategic objectives; trading has 
remained strong since the year-end. 
That all of this has been achieved 
in the face of the current deeply 
unsettled external circumstances is 
all the more pleasing and a tribute to 
all involved.

19

Strategic ReportOverviewGovernanceFinancial StatementsKey Performance Indicators
What we mean when we say … (and why we use these Key Performance Indicators (KPIs))

In addition to IFRS accounting performance measures we use some 
Alternative Performance Measures (APMs) to help us understand how 
the underlying business is performing. The following table identifies 
those measures and explains what we mean when we use them and 
importantly why we use them and what they tell you about our business 
and performance.

1. 

2. 

3. 

4. 

 Continuing Operations – The Group’s document 
storage business was sold on 31 January 2019 and 
its disposal constitutes a discontinued operation. 
Separate reporting of discontinued operations is 
important in providing users of financial statements 
with the information necessary to determine the 
effects of a disposal on the ongoing continuing 
operations of our business. To ensure a clear 
separation of the financial performance of Continuing 
Operations, Discontinued Operations are shown 
separately on the Statement of Comprehensive 
Income as a profit on disposal (after tax) which 
combines operating profit with the profit arising on 
its disposal. The profit on discontinued operations is 
then aggregated with profit on continuing operations 
in determining the Group’s total profit for the year.

 Group Adjusted EBITDA – Earnings Before 
Interest, Tax, Depreciation and Amortisation – 
This measure strips away non-cash charges, finance 
charges and tax and now also reflects the removal 
of operating lease costs from operating expenses as 
a result of the implementation of IFRS 16. Adjusted 
EBITDA is defined as EBITDA before losses or profits 
on disposal, share-based payments, acquisition 
costs, exceptional items, finance income, finance 
costs and taxation.

 Exceptional Items – refers to one-off items of a 
non-operational nature which arose during the year, 
often relating to asset disposals, and are unlikely to be 
recurring. (Refer Note 3(c) of the Financial Statements).

and gives clarity on the recurring operating cash flow 
of the business. This measure is designed to show 
the capacity of the business to generate ongoing net 
operating cash that can be used to pay dividends 
to shareholders or pay down debt. The calculation 
of the Cash Available for Distribution is set out in the 
Business and Financial Review.

5. 

 Adjusted Total Assets – The value of adjusted 
total assets of £229.4 million (2019: £214.7 million) is 
calculated by adding the independent valuation of 
the leasehold properties of £16.7 million (2019: £18.7 
million) less their corresponding net book value (NBV) 
£3.7 million (2019: £4.0 million) to the total assets in the 
Statement of Financial Position of £216.4 million (2019: 
£200.0 million). This provides clarity on the significant 
value of the leasehold stores as trading businesses 
which under accounting rules on leases are only 
presented at their book values within the Statement 
of Financial Position. Total assets now include the 
Right of Use Assets as a result of the implementation 
of IFRS 16 of £11.8 million. The comparative periods 
have been adjusted accordingly (2019: £13.0 million).

6. 

 NAV – Net Asset Value per Share – Adjusted 
net asset value per share is the net assets adjusted 
for the valuation of leasehold stores (properties 
held under leases) and deferred tax divided by the 
number of shares at the year-end. The shares held 
in the Group’s employee benefits trust and treasury 
shares are excluded from the number of shares.  
The calculation of the Net Asset Value per share  
is set out in the Business and Financial Review.

 CAD – Cash Available for Distribution – is 
calculated as Adjusted EBITDA less total net finance 
cost, less capitalised maintenance expenses, New 
Works Team costs and current tax. This measure also 
excludes the impact of IFRS 16 and includes leasing 
charges as normal operating costs of each store, 

7. 

 LTV – Loan to Value Ratio – measures the debt 
of the business expressed as a percentage of total 
property assets giving a perspective on the gearing 
of the business. The calculation is based on net debt 
(excluding IFRS 16 lease liabilities) of £38.3 million 

20

Lok’nStore Group plc Annual Report and Accounts 2020as set out in note 17 (2019: £29.3 million) as a 
percentage of the total properties independently 
valued by JLL and including development land 
assets of £29.9 million totalling £198.3 million  
(2019: £181.2 million) as set out in the Business  
and Financial Review. 

8. 

9. 

 Average Cost of Debt – The average cost of debt 
is calculated by taking the total interest paid on the 
Group’s Revolving Credit Facility in the quarterly/
weekly charging periods throughout the year and 
taking an average based on the whole financial year. 
Apart from the Group’s Revolving Credit Facility the 
Group has no other debt. 

 Pipeline Sites – means sites for new stores that 
either we have exchanged contracts on or have 
agreed heads of terms and are progressing with our 
lawyers towards completion. We have 14 pipeline 
sites of which 10 are contracted and 4 are with 
lawyers. Since the year-end Leicester, which was 
included in the pipeline sites at 31 July 2020 opened 
in August 2020. 

10.   Adjusted Store EBITDA – is Group Adjusted 
EBITDA (see 2 above) before the deduction of 
central and head office costs. Unlike Group Adjusted 
EBITDA this measure excludes the impact of IFRS 
16 and includes leasing charges as normal operating 
costs of each store. The measure is designed to give 
clarity on the recurring operating cash flow of the 
business and provides important information on the 
underlying performance of the trading stores and 
shows the cash generating core of the business. 
Use of this metric enables us to provide additional 
information on store EBITDA contributions (after 
leasing costs) and the margins analysed between 
freehold and leasehold stores and according to  
the age of the stores. This analysis is set out in  
a table in the Business and Financial Review. 

11.   Gearing – refers to the level of a company’s debt 

related to its equity capital, usually expressed in 
percentage form. It is a measure of a company’s 
financial leverage and shows the extent to which 
its operations are funded by lenders versus 
shareholders. Gearing can be measured by a 
number of ratios and we use the debt-to-equity ratio 
in this document. The calculation of the gearing 
percentage, also referred to as the net debt to equity 
ratio is set out in Note 17 of the Financial Statements.

12.   Group Adjusted EBITDAR – EBITDAR is Earnings 
before interest, tax, depreciation amortisation and 
rent. The measure is designed to give clarity on the 
effect of the rent payable by leasehold stores and 
how its elimination enables an analytical comparison 
between freehold stores operating performance 
(which do not pay rent) and leasehold stores 
operating performance. This analysis is set out  
in a table in the Business and Financial Review.

13.   Cost Ratio – calculates the ratio of the total 

operating costs of the business as set out in the 
Business and Financial Review, expressed as a 
percentage of total Group revenue (note 2), giving  
a perspective on the cost efficiency of the business 
when compared to the cost ratio of the previous year.

14.   LFL– Like for Like – This measure is used to give 
transparency on improvements in the operating 
business unrelated to the opening of new stores or 
closure of old stores therefore giving visibility of the 
true trading picture. The like for like key performance 
measure is only used where its use is particularly 
relevant to illustrate a performance metric not 
otherwise apparent. 

See also the Glossary on page 122.

21

Strategic ReportOverviewGovernanceFinancial Statements 
Property Review

Store and Portfolio Strategy
Each of our operating store is a profitable unit in its own right. Therefore, our strategy is to continue to increase  
the number of stores we operate without stretching our balance sheet. The core focus of this strategy is the 
acquisition of highly prominent freehold locations in busy towns and cities in England where we will build well 
branded landmark stores.

Flexible Approach to Site Acquisition
All of the projects noted below are part of our strategy of actively managing our operating portfolio to ensure we  
are maximising both trading potential and value. This includes strengthening our distinctive brand, increasing the  
size and number of our stores and replacing stores or sites where it will increase shareholder value. 

We prefer to own freeholds if possible, and where opportunities arise we will seek to acquire the freehold of our 
leasehold stores. However, we are happy to take leases on appropriate terms and benefit from the advantages of 
a lower entry cost, with further options to create value later in the store’s development. We also consider selling 
established stores on sale and manage back contracts in order to recycle the capital and protect the balance sheet. 
Indeed, some of our stores have been freehold, leasehold and managed stores during their operating life cycle!  
Our most important consideration is always the trading potential of the store rather than the property tenure.

The table below illustrates the rapid growth of store numbers and the changing tenure mix over time. Noteworthy is 
the growth of managed stores over recent years.

Growth of Stores by Tenure – Including pipeline of secured stores and with lawyers

50

40

30

20

10

0

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2018 2020 Pipeline

Managed

Leasehold

Freehold

As at 31 July 2020, Lok’nStore operated 35 stores. Of these Lok’nStore owns 15 freehold stores and 8 stores are 
held under commercial leases. All of our leasehold stores are inside the Landlord and Tenant Act providing us 
with a strong security of tenure. 12 further sites operate under management contracts. The opening of Leicester 
immediately post year-end takes the number of trading stores at the date of this report to 36.

The average unexpired term of the Group’s operating leaseholds is approximately nine years and seven months as at  
31 July 2020. 

22

Lok’nStore Group plc Annual Report and Accounts 202036

STORES NOW 
TRADING

10

LANDMARK  
STORES SECURED 

32.5%

INCREASE IN  
TRADING SPACE

Store Pipeline
•  4 new store opportunities identified and are 

progressing with lawyers

•  10 contracted stores are under development of  
which 8 will be owned freehold by Lok’nStore  
and 2 will be managed stores

•  Current Pipeline of 10 contracted stores adds  

32.5% of extra trading space to the overall portfolio, 
40.1% to our owned portfolio and 15.9% to the 
managed portfolio

Growth from New Stores and More New 
Stores to Come
Lok’nStore’s strong operating cash flow, solid asset 
base, and tactical approach to its store property portfolio 
provide the Group with opportunities to improve the 
terms of its property usage in all stages of the economic 
cycle. Our focus on the trading business gives us many 
opportunities and our property decisions are always 
driven by the requirements of the trading business. 

Here is a summary of our current contracted pipeline;

•  Bedford – Planning application in process

•  Bournemouth – Planning application in process

•  Cheshunt – Planning application in process. We  
have signed an agreement to share this site with  
a discount food retailer mitigating our development 
costs and generating excellent footfall for the site

•  Chester – Planning application in process 

•  Kettering – Design in process

•  Leicester – Opened 1 August 2020 post  

balance sheet

•  Salford – On-site. The store is due to open in  

April 2021 

•  Stevenage – Planning permission granted

•  Warrington – Planning permission granted.  
We aim to be on-site in November 2020 

•  Wolverhampton – Planning permission has  
been granted. We aim to be on-site towards  
the end of 2020

Managed Stores 
Lok’nStore manages an increasing number of stores for 
third party owners. Under this model Lok’nStore can 
provide a turnkey package for investors wishing to own 
trading self-storage assets. The investor supplies all 
the capital for the project which Lok’nStore manages. 
Lok’nStore will buy, build and operate the stores 
under the Lok’nStore brand and within our current 
management structure. 

Under a managed store contract Lok’nStore receives a 
standard monthly management fee based on revenue,  
a performance fee based on certain objectives and 
fees on a successful exit. We also charge acquisition, 
planning and branding fees. This enables the Group to 
earn revenue from our expertise and knowledge of the 
self-storage industry without committing our capital, to 
amortise fixed central costs over a wider operating base 
and drive further traffic to our website which benefits our 
entire operation.

All of the operating expenses of the store are paid for by 
the third party out of the store revenue with Lok’nStore 
receiving various fees and performance bonuses. This 
strategy improves the risk adjusted return of the business 
by increasing the operating footprint, revenues and profits 
without committing capital.

Following the managed store opening of Gloucester in 
February 2020 and Oldbury in June 2020, we now have 
12 stores trading under management contracts at  
31 July 2020. Chester and Kettering are in the design 
stage and will add a further two stores to the managed 
store portfolio.

We generated managed store income of £991,298 this 
year, up 21.4% (2019: £816,676) from the previous period. 
We expect this to continue increasing steadily over the 
coming years as more managed stores are opened. 

The graph on page 24 shows how our historical 
management fees have grown and also indicates a 
strong correlation between the total management fee 
income and the number of stores under management  
12 managed stores (2019: 11).

23

Strategic ReportOverviewGovernanceFinancial StatementsProperty Review continued

Growth in Store Management Fees

£1,400,000

£1,200,000

£1,000,000

s
’
£

£800,000

£600,000

£400,000

£200,000

0

s
e
r
o
t
S
d
e
g
a
n
a
M

f
o
r
e
b
m
u
N

16

14

12

10

8

6

4

2

0

2016

2017

2018

2019

2020

2021

2022

Management Fees

Number of Managed Stores

New Store Pipeline 
As at 31 July 2020, we have 10 new stores secured in our Current Pipeline9*. All are in prominent locations with large 
catchment areas and little established competition and demonstrate the Group’s ability to source high quality sites adding 
to future sales and earnings growth. These eye-catching buildings, with their distinctive orange Lok’nStore branded 
livery and prominent signage, create highly visible landmarks, which continue to be a big source of new customers. 

When this contracted development pipeline of 10 sites has been completed Lok’nStore will operate from 45 stores  
including 14 managed stores. In addition, 3 further new store opportunities are progressing with lawyers. The  
10 secured pipeline sites represent a combination of 8 owned and 2 managed stores. These will add 561,497  
sq. ft. of new capacity adding 61.1% to freehold trading space and 15.9% to the managed store portfolio delivering  
a 32.5% increase in overall trading space. 

Analysis of Stores
As at 31 Jul 2020
Freehold (JLL)
Leaseholds (JLL)
Pipeline (Freehold)
Pipeline (Leasehold)
Managed Stores (Trading)
Managed Stores (Pipeline)
Total

No. of
Stores
15
8
9
1
12
4
49

Stores
Trading
15
8

12

35

Pipeline
Total

Pipeline
Secured 

Pipeline
with lawyers

9
1

4
14

8

2
10

1
1

2
4

Growing Store Property Assets and Net Asset Value
•  Adjusted Total Assets £229.4 million5* up 6.8% on last year (2019: £214.7 million) 

•  Adjusted Net Asset Value of £5.56 per share up 4.7% on last year (2019: £5.31 per share)

Lok’nStore has a strong and growing asset base. Our freehold and operating leasehold stores have been independently 
valued by Jones Lang LaSalle (JLL) at £168.4 million (Net Book Value (NBV) £56.6 million) as at 31 July 2020  
(2019: £162.7 million: NBV £57.9 million). The change in property valuation is referred to further in the Financial Review 
section of the Strategic Report and is detailed in note 11b of the notes to the financial statements. 

Adding our stores under development at cost and land and buildings held at Director valuation, our total property 
valuation is £200.2 million (2019: £183.7 million).

The increase in the values of properties which were also assessed by JLL last year was 3.5% (2019: 9.1%).

* 

 See our Key Performance Indicators on pages 20 and 21.

24

Lok’nStore Group plc Annual Report and Accounts 2020 
 
 
Financial Review

“ Efficient capital allocation and 
investment into fast growing 
landmark assets.”
  Ray Davies 

  Finance Director

Record Financial Results on All Measures
•  Group Revenue £18.04 million up 6.44%  

(2019: £16.95 million) 

•  Group Adjusted EBITDA2* (£9.65 million up 10.4% 

(2019 Restated: £8.75 million) 

•  Operating profit (before exceptional items3*)  
£5.79 million up 12.2% (2019: £5.16 million)

•  Cash available for Distribution (CAD)4* £6.17 million  

up 12.5% (2019: £5.49 million)

•  Final proposed dividend up 8.0% to 9.0 pence per 

share (2019: 8.33 pence per share) 

•  Cash balances £13.1 million (2019: £13.7 million)

Lok’nStore is a robust business which generates an 
increasing cash flow from its strong asset base with a low 
LTV of 19.3% and a low average cost of debt of 1.69%. The 
value of the Group’s property assets underpins a flexible 
business model with stable and rising cash flows and  
low credit risk giving the business a firm base for growth.

IFRS 16
The Group has applied IFRS 16 for the first time in this 
financial year. IFRS 16 introduces significant changes 
to lessee accounting by removing the distinction 
between operating and finance leases and requiring the 
recognition of a Right of Use Asset and a corresponding 
lease liability in the Statement of Financial Position.

The prior year financial comparatives contained within 
these statements have been restated to reflect the 
first-time adoption of IFRS 16 which changes previously 
reported EBITDA, interest and depreciation numbers in 
the Statement of Comprehensive Income. Further details 
of these restatements can be found in note 1.

* 

 See our Key Performance Indicators on pages 20 and 21.

Lok’nStore will continue to report on the Cash available 
for Distribution (CAD) which aims to look through the 
statutory accounts and give a clear picture of the 
ongoing ability of the Company to generate positive cash 
flow from the operating business that can be used to pay 
dividends or pay down debt. As mentioned above CAD 
was up 12.5% for the year.

Both the Loan to Value and Senior Interest covenants set 
out in our bank facility agreements continue to be tested 
excluding the effects of IFRS 16. For covenant calculation 
purposes, debt/LTV will continue to exclude Right of Use 
Assets and the corresponding lease liabilities created 
by IFRS 16. Operating lease costs will continue to be a 
deduction in the calculation of EBITDA, in accordance 
with the accounting principles in force prior to 1 January 
2019, when testing the Senior Interest covenant.

Extension of Existing £75 Million Banking 
Facility to April 2025
The Group has agreed a one year extension on its existing 
joint banking facility with Royal Bank of Scotland plc 
and Lloyds Bank plc. The £75 million five year revolving 
credit facility which was executed last year included an 
extension option which has now been implemented. 

The interest rate margin is set at the London Inter-Bank 
Offer Rate (LIBOR) plus 1.50%–1.75% based on a loan 
to value covenant test. This rate is 1.50% currently and 
our current all in debt cost on £51.3 million drawn is 
averaging 1.6%–1.7%.

The facility which was due to expire in April 2024, will 
now run until April 2025 providing funding for more 
landmark site acquisitions. The facility includes an 
accordion agreement to borrow a further £25 million  
in the future not yet committed.

Bank covenants and margin are unaffected by this 
extension of term. 

25

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review continued

Management of Interest Rate Risk
•  Average cost of debt 1.69% (2019: 2.11%)

With £51.3 million of gross debt currently drawn against the £75 million bank facility the Group is not committed 
to hedging but will keep the matter under review. It is not the intention of the Group to enter into any hedging 
arrangement at this time given our low level of net debt, low loan to value ratio and high interest cover. 

Earnings per Share
The calculations of earnings per share are based on the following profits and numbers of shares. 

Profit for the financial year – Continuing Operations

Profit for the financial year – Discontinued Operations

Total profit for the financial year attributable to owners of the Parent

Weighted average number of shares

For basic earnings per share

Dilutive effect of share options1

For diluted earnings per share

Earnings per share 

Basic

Continuing Operations

Discontinued Operations

Total basic earnings per share

Diluted

Continuing Operations

Discontinued Operations

Total diluted earnings per share

Group 
2020 
£’000

2,974 

–

2 ,974

Group 
2019 
Restated** 
£’000

3,161

2,182

5,343

2020 
No. of shares

2019 
No. of shares

28,976,967

28,921,229

517,257

481,848

29,494,224

29,403,077

Group 
2020 
pence

10.26p

–

10.26p

10.08p

–

10.08p

Group 
2019 
Restated** 
pence

10.93p

 7.55p

18.48p

10.75p

7.42p

18.17p

**   Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements. 

1 

 Further options that could potentially dilute EPS in the future are excluded from the above because they are not dilutive in the period presented.  
Full details of share options are included in notes 22 to 25.

Basic earnings per share were 10.26 pence (2019: 18.48 pence per share – restated) and diluted earnings per share 
were 10.08 pence (2019: 18.17 pence per share – restated). 

On a normalised basis stripping out the contribution from the Saracen business and the corresponding profit on 
disposal in 2019, basic earnings per share for the continuing operations were 10.26 pence (2019: 10.93 pence  
per share – restated) and diluted earnings per share were 10.08 pence (2019: 10.75 pence per share – restated).

26

Lok’nStore Group plc Annual Report and Accounts 2020£18.04m

GROUP REVENUE  
UP 6.4%

£9.65m

GROUP ADJUSTED 
EBITDA UP 10.4%

£5.79m

OPERATING PROFIT 
(BEFORE EXCEPTIONAL 
ITEMS2) UP 12.2%

Costs – Continuing Operations
•  Group operating costs amounted to £8.26 million for the year (2019: Restated £8.02 million) up by 3.0%

•  Cost ratio13* reduced further to 45.8% (2019 Restated: 47.3%)

We have a strong record of disciplined control of our Group operating costs. In the year operating costs (stripping out the 
IFRS 16 effect of the property lease costs) were up 3% year on year. Group operating costs amounted to £8.26 million 
for the period, a 3.0% increase year on year (2019: £8.02 million) and we provide a breakdown below. 

Future cost increases are likely to be driven by the expansion of the business in the areas of rates, staffing and marketing. 
Overall cost increases are mainly driven by the expansion of the business and we are seeing little other cost pressures.

Property costs are our largest cost category and increased by 9.2%. These costs mainly constitute rent and rates 
and have risen in recent years as we felt the effects of higher rates bills and as we opened our new landmark stores 
which are generally larger. Staff costs increased by 2.1% as we staffed the new stores and paid performance 
bonuses to all our store colleagues. 

The decrease in overhead costs is principally due to a lower level of legal and professional costs related to work on 
rent reviews, corporate tax and compliance work and costs arising on aborted store acquisitions compared to the 
previous year.

Group Costs

Property costs

IFRS 16 restatement – leases

Restated property and premises costs

Staff costs

Overheads

Total 

Increase  
(decrease) 
in costs %

Year ended  
31 July 2020 
£’000

Year ended 
31 July 2019 
Restated**
£’000

9.2

8.2

9.7

2.1

(8.4)

3.0

4,392

(1,467)

2,925

4,196

1,139

8,260

 4,022

(1,356)

2,666

4,111

1,244

8,021

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

Cash Flow and Financing
At 31 July 2020 the Group had cash balances of £13.1 million (2019: £13.7 million). Cash inflow from operating 
activities before investing and financing activities was £9.7 million (2019: £9.5 million). 

As well as using cash generated from operations to fund some capital expenditure, the Group has a £75 million five 
year revolving credit facility which runs until April 2025. This provides sufficient liquidity for the Group’s current needs. 
Undrawn committed facilities at the year-end amounted to £23.7 million (2019: £32.0 million). 

Cash plus undrawn committed facilities amounts to £36.8 million leaving the business with plenty of headroom to keep 
acquiring and building new landmark stores. The bank facility has a further £25 million accordion not yet committed.

Strong Cash Flow Supports 8.33% Annual Dividend Increase 
•  Annual dividend 13 pence per share up 8.33% (2019: 12 pence per share)

•  Cash Available for Distribution (CAD) of 21.28 pence per share (2019: 18.95 pence per share)

Cash Available for Distribution (CAD) up 12.5% From Continuing Operations
Cash available for Distribution (CAD) provides a clear picture of ongoing cash flow available for dividends or debt 
repayment. The CAD was up 12.5% in the year compared to last year. 

To illustrate this fully the table on page 28 shows the calculation of CAD. 

* 

 See our Key Performance Indicators on pages 20 and 21.

27

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review continued

Analysis of Cash Available for Distribution (CAD)
Based on Continued Operations

Group Adjusted EBITDA (per Statement of Comprehensive Income)

IFRS 16 restatement – property leases

Less: Net finance costs paid1

Capitalised maintenance expenses

New Works Team

Current tax (note 8)

Total deductions

Cash Available for Distribution

Increase in CAD over last year

Closing shares in issue (less shares held in EBT)

CAD per share (annualised)

Increase in CAD per share over last year

Group 
Year ended 
31 July 2020 
£’000

Group 
Year ended 
31 July 2019 
Restated** 
£’000

9,654

(1,468)

(1,046)

(110)

(89)

(768)

(3,481)

6,173

12.5%

8,749

(1,356)

(903)

(99)

(90)

(811)

(3,259)

5,490

8.8%

 Number 

Number

29,010,078

28,960,574

21.28p

12.3%

 18.95p

8.8%

1 

 Net finance costs represent finance costs paid per the Cash Flow Statement of £1.07 million less bank interest received £0.03 million to give the true 
cash flow effect.

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

Gearing11* (Excluding IFRS 16 Lease Liabilities)
At 31 July 2020 the Group had £51.3 million of gross bank borrowings (2019: £43.0 million) representing gearing of 31.3% 
(2019: 24.9%) on net debt of £38.3 million (2019: £29.3 million). After adjusting for the uplift in value of short leaseholds 
which are stated at depreciated historic cost in the statement of financial position, gearing is 28.3% (2019: 22.2%). After 
adjusting for the deferred tax liability carried at year-end of £26.8 million gearing drops to 23.6% (2019: 19.0%). 

Gearing11* (Including IFRS 16 Lease Liabilities)
At 31 July 2020 the Group had £51.3 million of gross bank borrowings (2019: £43.0 million) and £12.5 million of lease 
liabilities (2019: £13.7 million) representing gearing of 41.8% (2019: 36.8%) on net debt of £50.7 million (2019: £42.9 million). 
After adjusting for the uplift in value of short leaseholds which are stated at depreciated historic cost in the statement 
of financial position, gearing is 37.7% (2019: 32.7%). After adjusting for the deferred tax liability carried at period end 
of £26.8 million gearing drops to 31.5% (2019: 27.9%). 

Capital Expenditure
The Group has an active store development programme and has grown through a combination of building new 
stores, existing store improvements and relocations.

Capital expenditure during the period totalled £12 million (2019: £14.0 million). This was primarily the completions of 
the Stevenage and Salford acquisitions, deposits paid on the Warrington, Chester and Kettering sites, together with 
ongoing construction and fit out works at our site in Leicester. There was also planning and pre-development works 
at our Wolverhampton, Bedford, Bournemouth, Stevenage and Cheshunt sites. The figure includes £382,190 of 
capitalised interest in respect of the development sites.

The Group has capital expenditure contracted but not provided for in the financial statements of £2.97 million  
(2019: £5.56 million). We carefully evaluate the ongoing economic and trading position before making any further 
capital commitments.

* 

 See our Key Performance Indicators on pages 20 and 21.

28

Lok’nStore Group plc Annual Report and Accounts 2020 
Purchase of treasury shares: The Group did not  
buy or sell any treasury shares during the year. We  
are proposing to renew our ongoing authority to buy 
back shares at this year’s AGM to ensure the Group 
continues to have flexibility to make purchases should  
it be considered to be in the best interests of 
shareholders to do so. 

Post-year-end, on 25 September 2020, Lok’nStore, 
bought back 8,000 Ordinary Shares of 1p each in the 
market at a price of 519.0 pence per Ordinary Share.  
On 2 October 2020 Lok’nStore bought back 29,972 
Ordinary Shares of 1p each in the market at a price  
of 517.5 pence per Ordinary Share.

Following the Buyback, the issued share capital of 
the Company is 29,641,559 Ordinary Shares of which 
the 37,972 Ordinary Shares acquired are now held 
in treasury. The total number of voting rights in the 
Company, excluding Treasury shares will therefore  
be 29,603,587. (Refer note 34 – Events after the 
Reporting Date).

Strong Balance Sheet, Efficient Use  
of Capital, Conservative Level of Debt
•  Revolving Credit Facility (RCF) £75 million  

with accordion up to £100 million

•  £12.0 million invested in new store pipeline  

(2019: £15.1 million14)

•  Net debt £38.3 million (2019: £29.3 million)

•  Loan to Value Ratio (LTV) net of cash 19.3%  

(2019: 16.1%) 

•  Cost of debt averaged 1.69% in the year (2019: 

2.21%) on £51.3 million drawn (2019: £43.0 million)

Lok’nStore is a robust business with an excellent credit 
model, low debt and gearing and which is strongly cash 
generative from an increasing asset base. Its increased 
bank facilities at low rates of interest position the 
business well for the future.

Statement of Financial Position
Net Group assets at the year-end were £121.4 million up 
4.1% (2019 Restated: £116.6 million). Freehold properties 
were independently valued at 31 July 2020 at £151.7 
million up 5.3% (2019: £144.0 million). Please refer to the 
table of property values below.

The Parent Company’s net assets have increased as a 
result of the dividend of paid up from Lok’nStore Limited, 
the principal operating business.

Taxation
The Group has made a current tax provision against 
earnings in this period of £0.92 million (2019: £0.81 
million) based on a corporation tax rate of 19%  
(2019: 19%). The deferred tax provision which used to 
be calculated at forward corporation tax rates of 17% is 
now calculated at the substantively enacted corporation 
tax rate and has therefore reverted to 19%. The deferred 
tax provision is substantially a tax provision against the 
potential crystallisation (sales) of revalued properties  
and past ‘rolled over’ gains amounts to £26.8 million. 
(2019: £22.4 million). (See Note 20).

Market Valuation of Freehold and Operating 
Leasehold Land and Buildings 
It is the Group’s policy to commission an independent 
external valuation of its properties at each financial  
year-end. 

Our 15 freehold properties are held in the statement of 
financial position at fair value and have been valued by 
JLL. Refer to note 11(b) – property, plant and equipment 
and also to the accounting policies for details of the fair 
value of trading properties. 

The valuations of the leasehold stores held as leases 
are not taken onto the statement of financial position. 
However, these have also been valued and these 
valuations have been used to calculate the Adjusted 
Net Asset Value position of the Group. The value of 
our leases in the valuation totals £16.73 million (2019: 
£18.73 million) and we have reported by way of a note 
the underlying value of these leasehold stores in our 
revaluations and adjusted our Net Asset Value (NAV) 
calculation accordingly to include their value. This 
ensures comparable NAV calculations.

A deferred tax liability arises on the revaluation of the 
properties and on the rolled-over gain arising from the 
disposal of some trading stores. It is not envisaged that 
any tax will become payable in the foreseeable future on 
these disposals due to the availability of rollover relief. It is 
not the intention of the Directors to make any significant 
disposals of operational stores, although individual 
disposals may be considered where it is clear that added 
value can be created by recycling the capital into other 
store opportunities.

The Board will continue to commission independent 
valuations on its trading stores annually to coincide with 
its year-end reporting.

14 

 Including purchase of the The Box Room (Self-Storage) Limited for £1.13 million in cash.

29

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review continued

Analysis of Total Property Value

Freehold stores valued by JLL1 

Short leasehold stores valued by JLL2 

Freehold land and buildings at Director valuation 3

Subtotal

Sites in development at cost4

Total 

No of  

stores/sites

15

8

1

24

10

34

31 July 2020  
Valuation
£

151,675,000

16,725,000

1,931,457

170,331,457

29,884,683

200,216,140

No of  

stores/sites

15

8

1

24

6

30

31 July 2019  
Valuation
£

144,000,000

18,725,000

2,509,070

165,234,070

18,441,750

183,675,820

1 

2 

3 

4 

Includes related fixtures and fittings (refer to note 11b).

 The eight leaseholds valued by JLL are all within the terms of the Landlord and Tenant Act (1954) giving a degree of security of tenure. The average 
length of the leases on the leasehold stores valued was nine years and seven months at the date of the 2020 valuation (2019 valuation: 11 years  
and 0 months). 

For more details refer note 11b – Directors valuation.

Includes £382,190 (31.07.2019: £332,326) of capitalised interest during the year.

Total freeholds account for 91.6% of property valuations (2019: 89.8%).

Increase in Adjusted Net Asset Value per Share 
•  Adjusted Net Asset Value per share up 4.7% to £5.56 (2019 Restated: £5.31)

Adjusted Net Assets per Share are the net assets of the Group adjusted for the valuation of leasehold stores and 
deferred tax divided by the number of shares at the year-end. The shares currently held in the Group’s employee 
benefits trust (own shares held) and in treasury (zero) are excluded from the number of shares.

At July 2020 the Adjusted Net Asset Value per share (before deferred tax) increased 4.7% to £5.56 from £5.31 last 
year. This increase is a result of higher property values on our existing stores as the strength of our landmark stores 
is recognised, combined with cash generated from operations less dividend payments, offset in part by an increase 
in the shares in issue due to the exercise of a small number share options during the year. 

30

Lok’nStore Group plc Annual Report and Accounts 2020Analysis of Adjusted Net Asset Value (NAV)

Net assets

Adjustment to include operating/short leasehold stores at valuation

Add: JLL operating leasehold valuation

Deduct: leasehold properties and their fixtures and fittings at NBV

Deferred tax arising on revaluation of leasehold properties1

Adjusted net assets

Shares in issue

Opening shares in issue

Shares issued for the exercise of options

Closing shares in issue

Shares held in EBT

Closing shares for NAV purposes

Adjusted Net Asset Value per share after deferred tax provision

Adjusted Net Asset Value per share before deferred tax provision

Adjusted net assets

Deferred tax liabilities and assets recognised by the Group 

Deferred tax arising on revaluation of leasehold properties1 

Adjusted net assets before deferred tax

Closing shares for NAV purposes

Adjusted Net Asset Value per share after deferred tax provision

Group 
31 July 2020 
£’000

Group 
31 July 2019 
Restated** 
£’000

121,382

116,550

16,725

(3,707)

134,400

(2,473)

131,927

Number 
(‘000s)

29,584

49

29,633

(623)

29,010

£4.55

18,725

(3,905)

131,370

(2,519)

128,851

Number 
(‘000s)

29,499

85

29,584

(623)

28,961

£4.45

Group 
31 July 2020 
£’000

Group 
31 July 2019 
Restated** 
£’000

131,927

26,760

2,473

161,160

29,010

£5.56

128,851

22,385

2,519

153,755

28,961

£5.31

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements. 

1  

 A deferred tax adjustment in respect of the uplift in the value of the leasehold properties has been included, calculated by applying a tax rate of 19% 
(2019: 17%). Although this is a memorandum adjustment as leasehold properties are included in the Group’s financial statements at cost and not 
at valuation, this deferred tax adjustment is included in the adjusted net asset value calculation in order to maintain a consistency of tax treatment 
between freehold and leasehold properties.

Summary
Lok’nStore Group operates within the UK self-storage sector which is still relatively immature. With a low loan to 
value and flexible bank facilities through to 2025 this market presents an excellent opportunity for further growth of 
the business. Recently opened landmark stores and our strong pipeline of more landmark stores demonstrate the 
Group’s ability to use those strengths to exploit the opportunities available.

31

Strategic ReportOverviewGovernanceFinancial StatementsSection 172 Statement

Section 172 of the Companies Act 2006 requires a Director of a Company to act in a way he or she considers, in 
good faith, would be the most likely to promote the success of the Company for the benefit of its members as a 
whole. In doing this Section 172, requires a Director to have regards among other matters to:

• 

• 

• 

• 

• 

• 

the likely consequences of any decision in the long-term;

the interests of the Company’s employees;

the need to foster the Company’s business relationships with suppliers, customers and others;

the impact of the Company’s operations on the community and the environment;

the desirability of the Company maintaining a reputation for high standards of business conduct; and

the need to act fairly with members of the Company.

The Directors give careful consideration to the factors set out above in discharging their duties under section 172, 
details of which are contained throughout this Report. The Board’s obligations under Section 172 are considered 
at Board meetings within each relevant section of the Board pack. The stakeholders we consider in this regard are 
our employees, our customers, our shareholders, our suppliers, and the environment. The Board recognises that 
building strong relationships with our stakeholders will help us to deliver our strategy in line with our long-term values 
and operate the business in a sustainable way.

The Board regularly receives reports from management on issues concerning customers, the environment, suppliers, 
employees, and investors, which it takes into account in its discussions and in its decision-making process under 
Section 172.

32

Lok’nStore Group plc Annual Report and Accounts 2020Principal Risks and Uncertainties

Principal Risks and 
Uncertainties in  
Operating our Business 
Risk management has been a 
fundamental part of the successful 
development of Lok’nStore. The 
process is designed to improve the 
probability of achieving our strategic 
objectives, keeping our employees 
safe, protecting the interests of our 
shareholders and key stakeholders, 
and enhancing the quality of 
our decision-making through 
understanding the risks inherent in 
both the day-to-day operations and 
the strategic direction of the Group 
as well as their likely impact. 

Management of our risks helps us 
protect our reputation which is very 
important to the ability of the Group 
to attract customers, particularly 
with the growth of social media. We 
always try to communicate clearly 
with our customers, suppliers, 
local authorities and communities, 
employees and shareholders and to 
listen and take account of their views. 
We operate strict Health and Safety 
policies and procedures and more 
information on these can be found  
on page 37.

Our Risk Management 
Governance 
The Board has overall responsibility 
for the management of the Group’s 
risks. As the Group’s strategic 
direction is reviewed and agreed 
the Board identifies the associated 
risks and works to reduce or 
mitigate them using an established 
risk management framework in 
conjunction with the Executive 
Management Team. This is a 
continuing and evolving process  
as we review and monitor the 
underlying risk elements relevant  
to the business.

Risk Management 
Framework 
The risk register covers all areas of the 
business including property, finance, 
employees, insurance, customers, 
strategy, governance and disaster 
recovery. The risks are categorised 
by risk area and rated based on 
a combination of ‘likelihood’ and 
‘consequences and impact’ on the 
business. The combination of these 
two becomes the ‘risk factor’ and any 
factor with a rating over 15 is reported 
to the Board.

Risk Management Team
Ray Davies, Group Finance Director, 
is the Board member responsible for 
ensuring that the risk management 
and related control systems are 
effective and that the communication 
channels between the Board and 
the Executive Management Team 
are open and working correctly. 
The Executive Management Team 
is responsible for the day to day 
management of the risk factors. 
Responsibility for identifying, 
managing and controlling the risk is 
assigned to an individual as shown 
on the risk register depending 
on the business area. Reporting 
against the risks forms part of the 
monthly Executive Management 
Meeting and the risk factor may be 
amended if applicable. There are 
also sub-committees for particular 
risk areas which meet regularly. The 
Risk Management and Reporting 
Structure is shown below.

Our Risk Management and Reporting Structure 

THE BOARD

Reviews Risk Register in full twice a year

Considers specific risk areas as raised  
by the Executive Board

EXECUTIVE BOARD COMMITTEE

Reviews risks at monthly Executive Management Meetings and if material requests for  
the Board to consider risk at next scheduled Board Meeting (or earlier if necessary)

CAPEX COMMITTEE

PROPERTY RISK COMMITTEE

Meets Monthly

Meets Periodically

Manages proposed capital expenditure,  
actual spend, rolling capex requirements 

Considers: Risks associated with properties 
including Health & Safety 

Environmental Impact

33

Strategic ReportOverviewGovernanceFinancial StatementsPrincipal Risks and Uncertainties continued

Principal Risks
The principal risks our business faces and our key mitigations are outlined in the table below.

Risk

Description

Key Mitigation

Interest Rate and 
Liquidity Risk 

The main risks arising from the Group’s 
financial instruments are interest rate 
risk and liquidity risk (for details please 
see note 17, page 103).

Tax Risk 

Property 
Valuation Risk 

Changes to tax legislation may  
impact the level of corporation tax, 
capital gains tax, VAT and stamp duty 
land tax which would in turn affect the 
profits of the Company. 

The external independent valuations 
of the stores are sensitive to both 
operational trading performance of the 
stores and also wider market conditions. 
It follows that a reduction in operational 
performance or a deterioration of 
market conditions could have a material 
adverse impact on the Net Asset Value 
(NAV) of the Group. 

•  Regular review by the Board (full details are set out in the 

Financial Review, page 25)

•  Debt and interest are low relative to assets and earnings

•  Could reduce debt, if required, by executing ‘Sale and 

Manage-Back’ arrangements on mature stores

•  Regular monitoring of changes in legislation

•  Use of appointed professional advisers and trade bodies

•  Regular monitoring of any changes in market conditions  

and transactions occurring within our marketplace

•  Use of independent professional valuers expert in the  

self-storage sector

•  Past experience from the financial crisis of 2008 shows  

the sector has been resilient to a market downturn

•  Store properties are all UK based and predominately 

located in the affluent South of England and therefore  
not exposed to overseas/international/currency risks etc

•  Strong operational management teams with the  

skills, experience and motivation to continue to drive 
operational performance

Property 
Acquisition 

Acquiring new sites is a key strategic 
objective of the business but we face 
significant competition from other  
uses such as hotels, car showrooms 
and offices as well as from other  
self-storage operators.

•  We hold weekly property meetings to manage the search 

process and property purchases

•  Use of property acquisition consultants

•  Regular communication with agents

•  Attendance at industry relevant property events

Planning 
Permission

The process of gaining planning 
permissions remains challenging.

•  Where we can we acquire sites subject to planning

•  We work with an established external planning consultant 

•  Our property team has over 20 years’ experience

Construction

Poor construction may affect the  
value of the property and/or the  
efficient operation of the centre. 

•  We use a design and build contract with a variety of 

established contractors 

•  We use external project managers

•  All projects are overseen by our property team which has 

over 20 years’ experience

34

Lok’nStore Group plc Annual Report and Accounts 2020Risk

Description

Key Mitigation

Maintenance/
Damage

Damage to properties through poor 
maintenance or flood or fire could 
render a centre inoperable.

•  Regular site checks by team members

•  Rolling maintenance plan for all stores

•  Comprehensive disaster recovery plan

•  Appropriate insurance cover

Increased 
Competition

An increasing number of competitors 
in the industry may negatively impact 
Lok’nStore’s existing operations (e.g. 
pricing/available sites).

•  Established criteria for site selection including:

  – Prominent locations

  – High visibility

Employee 
Retention

Loss of employees may affect our  
ability to operate our stores and  
provide the high levels of customer 
service expected.

  –  Distinctive designs and bright orange elevations and  

strong signage to attract customers

•  Continued investment in the Group’s website and  

internet marketing

•  Ensure high levels of customer service through training  

and monitoring

•  Aim to offer a good work/life balance and career development

•  Regular reviews of remuneration levels against market

•  Achievable bonus systems

•  Generous Employee Share Schemes

•  High quality training via Lok’nStore Academy  

(for further information see page 36)

•  Intranet for improved communications

•  Established Employee rewards programme

IT System Breach A breach of our IT systems might 
adversely affect the operations of  
the business and our reputation. 

•  Strong and regularly reviewed IT security systems 

•  Well communicated policies and procedures for handling 

and managing a systems breach

COVID-19 Risk

A spread of the virus and social 
protection measures introduced by 
Government may adversely affect the 
operations and financial performance  
of the business and adversely impact  
on the health of staff. 

•  Please refer to our COVID-19 Group Response section  

in the Managing Director’s Review on page 18

35

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Sustainability Report

LOK’NSTORE ACADEMY 
The Lok’nStore Academy continues to bring strategic and operational benefits to the 
business, aligning our training under one branded project, providing personal development 
opportunities to all of our team members. During the year the Academy offered a 
number of training courses which have been delivered via classroom based learning and 
since March via virtual training sessions. Over 5,460 hours of training was delivered via 
classroom and virtual means – the equivalent of over 32 hours per team member. We are 
delighted to report that 28 colleagues have completed National Vocational Qualifications 
(NVQs) since the Academy opened. In the current year six colleagues have enrolled on 
NVQs and these have progressed via virtual training sessions since the pandemic started.

Development of our teams through the Academy supports our strategic aim to fill 
future Centre Manager roles internally. 61% of our current Centre Managers are internal 
appointments having all developed from a Customer Service Assistant role, up from 55% 
last year. We expect to continue to improve this percentage as the business grows, giving 
us committed and talented team members at the customer facing heart of our business. 
The Academy encompasses all in house training and quality audits such as our monthly 
mystery shop programme and standards audits and performance reviews. 

Corporate and Social Responsibilities
Lok’nStore conducts its business in a manner that 
reflects honesty, integrity and ethical conduct. Our 
Corporate Social Responsibility Report sets out our 
environmental policy and how we manage our impact 
on the environment and our policies and principles in 
relation to our responsibilities to stakeholders including 
suppliers, customers and employees.

We believe that the long-term success of our business 
is best served by respecting the interests of all of our 
stakeholders. Management of social, environmental 
and ethical issues is of high importance to Lok’nStore. 
These issues are dealt with on a day-to-day basis by 
the Group’s managers with principal accountability lying 
with the Board of Directors. We look for opportunities to 
address our responsibility to the environment, and we 
pay close attention to our energy use, carbon dioxide 
emissions, water use and waste production. A full 
assessment is set out below in our Environmental Policy.

Customers
We believe in clarity and transparency when 
communicating with our customers. Brochures and 
literature are written in plain English, explaining clearly 
our terms of business without hiding anything in the small 
print. We are open and honest about our products and 
services and do not employ pressure selling techniques 
or attempt to take advantage of any vulnerable groups. 
If we make a mistake, we acknowledge it, deal with the 
problem quickly, and learn from our error. We listen to 

our customers as we know that they can help us improve 
our service to them. In return a substantial amount of 
our business comes from previous customers, existing 
customers taking more space and customer referrals.

COVID-19 events continue to move at a fast pace but our 
objective is to continue to keep our stores open so that our 
business customers in particular can continue to operate. 
Many of them are providing critical services distributing 
medical and other essential supplies. We include the 
NHS, GP surgeries, care and home support services and 
government departments amongst our customers. All of 
our stores have remained open throughout the pandemic.

Suppliers
We are committed to conducting our business with 
suppliers in a fair and honest manner, with openness 
and integrity, operating in accordance with the terms 
and conditions agreed upon. We expect our suppliers to 
operate to these same principles.

Policy on Payment of Suppliers
The Group does not follow any formal code or standard 
on payment practice. The Company’s policy, which 
is also applied by the Group, is to ensure that, in the 
absence of dispute, all suppliers are dealt with in 
accordance with standard payment practice, whereby all 
outstanding trade accounts are settled within the terms 
agreed with the supplier at the time of the supply or 
otherwise 30 days from invoice date. At the year-end the 
credit taken from suppliers by the Group was 40 days 
(2019: 40 days).

36

Lok’nStore Group plc Annual Report and Accounts 20205,460 hours

OF ACADEMY  
TRAINING – UP 36.3%

100%

OF ELECTRICITY FROM 
RENEWABLE SOURCES 

80%

OF EMPLOYEES ARE MEMBERS 
OF THE PENSION FUND

100%

50%

OF EMPLOYEES RECEIVE 
PERFORMANCE RELATED BONUSES

OF EMPLOYEES ARE MEMBERS 
OF SHARE INCENTIVE PLAN 

Employees
At 31 July 2020 we had 167 employees (2019: 161). 

We treat our employees with dignity and respect and 
are committed to providing a positive attitude and an 
enjoyable working environment. We have a professional  
open culture where all colleagues can exchange  
ideas and offer suggestions for improvement. This  
encourages our team members to build on their skills,  
through appropriate training and regular performance  
review. Regular training courses at our Head Office  
support these objectives and we talk below about  
the contribution Lok’nStore Academy makes to this  
(see the case study on the work of the Academy). 

Remuneration of all Group colleagues is reviewed 
annually to ensure all of our employees are paid fairly 
and to ensure we can attract and retain the correct talent 
to support our rapid growth. Our Company Intranet 
provides a central point of knowledge for all employees 
across the organisation. The system is regularly updated 
with news, events and files making it a first point of 
reference for Company communication and documents.

Share Ownership Plans
We are proud to have share ownership plans in which 
all employees are eligible to participate. 50% of our 
employees are members of our Share Incentive Plan 
(SIP), a tax efficient equity scheme. This high level of 
participation is testament to the loyalty and commitment 
of our team members. 

Our personnel are committed and motivated and help 
maintain the exemplary levels of friendly service that 
Lok’nStore provides to its customers. The Board would 
like to thank all colleagues for their commitment to  
our business and for their hard work and efforts over  
the year.

Employee Benefit Trust 
The Employee Benefit Trust owns 623,212 shares  
(2019: 623,212), the costs of which are shown as a 
deduction from shareholders’ funds. Full details are 
provided in note 28 – Own Shares. 

Health and Safety
The Board recognises the prime importance of 
maintaining high standards of Health and Safety and 
healthy working conditions for our teams, customers, 
visitors, contractors and other people who may be 
affected by our business activities. Lok’nStore has a 
Property Risk Committee which meets periodically and 
considers issues relevant to Health and Safety and other 
risk issues within the Group under the overall supervision 
of Ray Davies, Finance Director, who carries Board 
responsibility for risk management.

The Health and Safety policy is reviewed by the 
Committee on an annual basis. It is also amended to 
include changes to Health and Safety Law as they occur. 
The Health and Safety policy clearly sets out the duties 
and responsibilities of the Managing Director, Managers 
and all colleagues within the Group.

37

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Sustainability Report continued

Environmental Performance 
Lok’nStore remains committed to reducing waste and ensuring commitment to its green policies. We have been 
actively monitoring and measuring our environmental impacts since 2005. By monitoring environmental key 
performance indicators (eKPIs) including greenhouse gas emissions (GHG), water use and waste, and reviewing 
them against our stated Environmental Policy, we continue to achieve our stated aims; to manage waste effectively, 
control polluting emissions and to encourage suppliers to minimise their impact on the environment. 

The UK government requires all quoted companies to report on their GHG emissions as part of their annual 
Directors’ report under the Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013. As in 
previous years, Lok’nStore engaged Trucost to review its reporting of environmental impacts for the financial year 
ending 31 July 2020. A summary of their findings is included below. More detail can be found on our website.

ENVIRONMENTAL CASE STUDY:
As a socially responsible company Lok’nStore is committed to reducing the impact our operations have on 
the environment. To ensure this commitment is fulfilled for this year and in the future, we are proud to confirm 
that electricity for the entire Lok’nStore Group now comes from 100% renewable energy. 

Our external electricity supplier obtains its energy either from renewable generators or from combined heat 
and power sources. The Group stipulates that all energy supplied must be from renewable generation. 

We continue to install photovoltaic (PV) solar panels on the roofs of our new buildings and are proud that we 
have managed to increase electricity generated by 53% whilst exporting clean green energy to the national grid. 
Lok’nStore facilities produced 347 MWh of PV electricity which is 1% more than in the previous reporting period. 

The continued use of PV generated electricity helped Lok’nStore in avoiding 81 tCO2e of GHG emissions, 
based on the national standard mix of non-renewable energy for FY 2019–20. Out of the total electricity 
produced 84% was used at the sites, while the proportion of generation that was exported accounted for 
16% of the total. 

The Company’s elimination of any GHG footprint from electricity consumption at its facilities and export  
of clean energy to the national grid demonstrate its successful approach to the environment.

More detail can be found on our website: 
www.loknstore.com

38

Lok’nStore Group plc Annual Report and Accounts 2020Environmental Management and Performance 
Highlights for the year ending 31 July 2020

The Group’s operational Greenhouse Gas (GHG) emissions (direct and indirect) decreased by 38%, falling to 105 
tCO2e from 170 tCO2e the previous financial year, the eighth year of decrease in a row. Normalising these emissions 
by annual revenue allows intensity comparisons to be made. Lok’nStore recorded a 42% lower emission intensity of 
5.8 tCO2e per £million in 2019–20 as compared to 10 tCO2e per £million in 2018–19.

Impact

Result Comment

Operational GHG 
Emissions  

(scope 1 & 2) ✓ In the year 2019-20 operational GHG emissions intensity has decreased by 42%. This 
✓ This year we are pleased to have achieved a 52% decrease in direct GHG emissions  

continues to demonstrate our ongoing commitment to decreasing GHG emissions, which 
have reduced by 91.2% since 2005 when monitoring began from 1,189 tCO2e to 105 tCO2e.

from fuel used in travel despite an increased number of stores trading and geographical 
spread. Vehicle fuel usage has decreased and efforts continue to be made to reduce the  
use of heating from gas sources wherever possible. We saw a 26% increase in natural  
gas consumption which is a relatively small percentage of our total energy consumption.

Direct Operational 
GHG Emissions 
(scope 1) 

Indirect Operational 
GHG Emissions 
(scope 2) 

✓ We achieved a decrease of 3% in total use of electricity across all our sites. We continue 

to emit no indirect operational GHG emissions due to all of our electricity coming from 
renewable feed stocks and on-site photovoltaic electricity generation. 

Renewable Energy 
Generation

✓ This year has seen a 1% increase in energy generated at our sites. Where possible PV  

solar panels will continue to be installed on new stores to increase electricity generated  
by our operations.

sites increased. 

Waste Generation 

Water Consumption ✓ Water usage has decreased by 25% in the year 2019–20, even as the total number of trading 
and Recycling ✓ In the year 2019–20 total waste generation decreased by 4% as the total number of trading 

sites increased. When adjusted for intensity we saw a 10% decrease in landfill waste. 
Alongside the decrease in landfill waste we also saw an 8% decrease in waste recycled. This 
reflects on the decrease in overall volume of waste more than it does on the route our waste 
takes once generated by our customers and our own operations.

The Group’s environmental reporting is consistent with ‘Environmental Key Performance Indicators: Reporting Guidelines for 
UK Business 2006’

 Lok’nStore’s GHG reporting for 2019-20 aligns with government guidelines

Trucost found that Lok’nStore assessed and disclosed all material environmental impacts – GHG emissions, water consumption 
and waste generation for its own facilities 

The Board is committed to considering the impact our operations have on the environment and minimising them 
wherever possible. We will continue to monitor and report our environmental impacts in line with government guidelines.

The Strategic Report as set out in pages 9 to 39 was approved by the Board of Directors and authorised for 
issue on 30 October 2020 and signed on its behalf by

Andrew Jacobs  

Ray Davies

Chief Executive Officer 

Finance Director

39

Strategic ReportOverviewGovernanceFinancial Statements40

Lok’nStore Group plc Annual Report and Accounts 2020Page TitleGovernance

42  Board of Directors and Advisers 

44  Corporate Governance

51  Directors’ Report

54  Remuneration Report

56 

57 

  Statement of Directors’ Responsibilities

 Independent Auditor’s Report to the 
Members of Lok’nStore Group plc

LANDMARK STORE

LEICESTER

57,339  

SQUARE FEET OF MAXIMUM 
LETTABLE AREA

NOW

OPEN

Lok’nStore Leicester opened in early August 2020 
(immediately post year-end) and early trading has 
been encouraging.

This stunning landmark store is unmissable and is 
located in the Freemen’s Park area, to the south of  
the city centre.  Adjacent to the King Power football 
stadium and the Leicester Tigers rugby stadium with 
an adjacent national supermarket, cinema and leisure 
complex. With its stunning curved glass facade this store 
presents itself a busy main road out of the city centre.

This market leading purpose-built store serves the 
330,000 strong population of Leicester with an easy  
to find modern storage facility.

41

Strategic ReportOverviewGovernanceFinancial StatementsBoard of Directors and Advisers

EXECUTIVE DIRECTORS

Andrew Jacobs (61) 
Executive Chairman

Ray Davies (63) 
Finance Director

Neil Newman-
Shepherd (43)
Managing Director

Experience
Andrew established Lok’nStore 25 
years ago after eight years working 
in the Japanese equity market. 
Andrew is responsible for strategy, 
corporate finance and property.  
He has an MPhil in Economics from 
Cambridge University and a BSc in 
Economics from LSE.

Key Areas of Expertise 
Strategy, Corporate Finance, 
Economics and Property.

Experience
Ray is a Fellow of the Institute of 
Chartered Accountants and the 
Institute of Chartered Secretaries 
& Administrators. Prior to joining 
Lok’nStore in 2004, Ray held several 
senior finance positions in listed 
companies in the construction, 
health and fitness sectors.

Key Areas of Expertise 
Finance and Accounting, Corporate 
Reporting, Risk Management, Legal, 
Tax and Compliance.

Experience
Neil joined the Lok’nStore Group 
in October 2006 becoming Sales 
Director in November 2015. Prior 
to joining Lok’nStore, Neil gained 
retail experience at Wickes and 
Woolworths plc. Neil is responsible 
for sales, operations, marketing  
and people.

Key Areas of Expertise 
Sales, Marketing and Human 
Resource Management.

NON-EXECUTIVE DIRECTORS

Edward Luker (71)
Senior Non-Executive 
Director

Simon Thomas (60)
Non-Executive 
Director

Richard Holmes (60)
Non-Executive  
Director

Experience
Edward is a Fellow of the Royal 
Institution of Chartered Surveyors. 
Edward is a well-known figure in the 
UK property industry, having worked 
for CB Richard Ellis for 33 years, 
where he has been a Director and 
Partner for 20 years. Edward joined 
Lok’nStore in 2007. 

Experience
Simon joined Lok’nStore in 1997 
following successful careers in the 
publishing and finance sectors. 
He worked at Reed International, 
Swiss Bank Corporation, Nomura 
International and co-founded the 
emerging markets investment 
trust business at LCF Edmond de 
Rothschild. Simon is particularly 
interested in environmental 
economics and natural capital. 

Experience
Richard joined Lok’nStore  
in 2000 having held senior  
marketing and commercial roles 
in Unilever, Boots (as Marketing 
Director and Commercial Director) 
and latterly Specsavers (as Group 
Marketing Director). 

Key Areas of Expertise 
Commercial Property.

Key Areas of Expertise 
Corporate Finance and  
Environmental Performance.

Key Areas of Expertise 
Marketing including Digital 
Marketing, and Customer 
Experience.

42

Lok’nStore Group plc Annual Report and Accounts 2020 
 
 
 
 
 
 
 
 
 
DIRECTORS AND ADVISERS

Directors
The Board of Directors is supported by an Assistant 
Company Secretary who assists the Chairman with the 
setting of meeting agendas and provides the information 
to the Board members prior to the meetings. A procedure 
to enable Directors to take independent professional 
advice if required has been agreed by the Board and 
formally confirmed by all Directors.

In addition the Board  
is advised by: 

Secretary and  
Registered Office
Dentons Secretaries Limited  
One Fleet Place 
London 
EC4M 7WS

A. Jacobs 

Executive Chairman 

R.A. Davies 

Finance Director

N. Newman-Shepherd  Managing Director

E.T.D. Luker 

Senior Non-Executive Director

S.G. Thomas 

Non-Executive Director

R.J. Holmes 

Non-Executive Director

C.P. Peal 

Jeff Woyda  

Non-Executive Director

Non-Executive Director  
(appointed 1 September 2020)

Nominated Adviser  
and Broker
finnCap Ltd  
1, Bartholomew Close  
London  
EC1A 7BL

Auditor
RSM UK Audit LLP  
25 Farringdon Street  
London  
EC4A 4AB 

Registrars
Link Asset Services  
(Formerly Capita Registrars) 
Link Group 
6th Floor, 65 Gresham Street,  
London  
EC2V 7NQ 

Solicitors
Dentons UKMEA LLP 
One Fleet Place  
London  
EC4M 7WS

Goodman Derrick LLP  
10 St Bride Street  
London 
EC4A 4AD

Glovers LLP  
6 York Street  
London  
W1U 6QD

Charles Peal (65)
Non-Executive 
Director

Jeff Woyda (58) 
Non-Executive 
Director

Experience
Charles joined Lok’nStore in 2007. 
Charles started his career in 1977 
at 3i Group, the leading UK quoted 
Venture Capital Company. He was 
Chief Executive of Legal and General 
Ventures from 1988 to 2000 and has 
served on several Boards since then. 

Key Areas of Expertise 
Capital Markets and  
Fund Management.

Experience
Jeff joined the Board on 1 September 
2020 as an independent Non-
Executive Director. During his 
extensive and varied career Jeff, 
a qualified accountant, has held a 
number of senior Executive positions 
and is currently Chief Financial  
Officer and Chief Operating Officer  
of Clarkson plc, a FTSE 250 company 
and the world’s leading provider of 
integrated shipping services and 
investment banking capabilities to  
the shipping and offshore markets. 

Key Areas of Expertise 
Finance and Technology,  
Strategic Development, Financial 
Management, Investor Relations  
and Corporate Governance.

The Board has 
over 100 years 
of self-storage 
experience.

Audit Committee

Remuneration Committee

To find out more visit: 
www.loknstore.com/investors/the-board

Find out more about the Company’s 
committees on pages 49 and 50

43

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
 
 
 
 
Corporate Governance

The Board of Lok’nStore Group plc has always sought to operate the 
highest level of governance standards appropriate to the size and nature 
of the Company. 

The Group applies the Quoted Companies Alliance’s 
Corporate Governance code (‘QCA Code’). 

As Chairman it is my responsibility to ensure the 
Company complies with the QCA Code and where 
the Company deviates to explain why the Directors 
believe this to be in the best interests of the Company. 
In this section, we hope to demonstrate our Company’s 
good corporate governance structure and where our 
practices differ from the expectations set by the QCA 
Code, why they do so. You can find more information 
including our reporting directly referenced to the 10 
principles of the QCA code on the corporate governance 
page in the investor section on our website. These are 
also summarised below and referenced to the relevant 
content within the Annual Report.

Our Governance Structure

THE BOARD

Remuneration Committee

Audit Committee

Meets Once a Year 
Chaired by Edward Luker

Meets Twice a Year 
Chaired by Charles Peal

See page 49 for more information

See page 50 for more information

EXECUTIVE BOARD COMMITTEE
Meets Monthly

Considers:  
Strategy, Management Accounts, Store Operations and 
Performance, Human Resources, and Capital Expenditure

Property Committee

Property Risk Committee

Meets Weekly

Meets Periodically 

Considers:  
Sites under Development 
New Acquisitions 

Considers:  
Risks associated with properties 
including HS&E

OPERATIONAL MANAGEMENT
Day to Day Business Delivery

Internal Control
The Board is responsible for ensuring that the Group has 
established and operates a system of internal control. In 
this context, internal control is defined as those policies 
and processes established to ensure that business 
objectives are achieved cost effectively, assets and 
shareholder value are safeguarded, and laws, regulations 
and policies are complied with. Controls can provide 
reasonable but not absolute assurance that risks are 
identified and adequately managed to achieve business 
objectives and to minimise material errors, losses and 
fraud or breaches of laws and regulations.

The Group operates a strict system of internal financial 
control, which is designed to ensure that the possibility 
of misstatement or loss is kept to a minimum. There is 
a comprehensive system in place for financial reporting 
and the Board receives a number of reports to enable 
it to carry out these functions in the most efficient 
manner. These procedures include the preparation of 
management accounts, forecast variance analysis and 
other ad hoc reports. There are clearly defined authority 
limits throughout the Group.

The Group continues to develop the internal audit 
function utilising operational management to make 
unannounced store visits as part of a process supported 
by audit control checklists and other procedures. This 
undertaking has contributed to sales by promoting 
efficient store management, but also addresses risk 
and credit control, cash and store banking, and space 
and customer management. The internal audit checks 
are designed to ensure any fraud or mismanagement 
is quickly identified. The Group has a whistle-blowing 
procedure within its employee handbook, which is issued 
to all colleagues. All employees may raise concerns 
about malpractice or improper or potentially illegal 
behaviour in confidence without concern of victimisation 
or disciplinary action.

44

Lok’nStore Group plc Annual Report and Accounts 2020QCA Code Principle

Reporting Location

Compliant 
With Code

1 Establish a strategy and business  
model which promote long-term  
value for shareholders

Our business model is set out on page 12 and our strategic 
objectives and achievements in the year are set out on page 14.  
The principle risks associated with the Business Model are set  
out in the Principal Risks and Uncertainties section on page 33.

2 Seek to understand and meet 

shareholder needs and expectations

Under Shareholder Relations on page 49 we discuss how we seek  
to understand and meet shareholder needs and expectations.

Andrew Jacobs, Executive Chairman, is responsible for  
shareholder liaison.

3 Take into account wider stakeholder 
and social responsibilities and their 
implications for long-term success

How we work with and take into account wider stakeholder  
interests is detailed in our Corporate Sustainability Report on  
pages 36 to 39.

4 Embed effective risk management, 
considering both opportunities and 
threats, throughout the organisation

Our approach to risk management is detailed on page 33 and our 
principal risks are outlined on pages 34 and 35. Our approach to 
Internal control and specifically internal audit is set out on page 44.

5 Maintain the Board as a  

well-functioning, balanced  
team led by the chair

The Board structure is reported on pages 46 and 47. Our committees 
are detailed in this section of the Annual Report but can also be found 
on our website: https://www.loknstore.co.uk/investors/

6 Ensure that between them the  
Directors have the necessary  
up-to-date experience, skills  
and capabilities

Our Directors’ biographies can be found on pages 42 and 43 and 
further information on the balance of skills and capabilities within  
our Board can be found in the commentary on Board Evaluation  
on page 47.

7 Evaluate Board performance based  
on clear and relevant objectives,  
seeking continuous improvement

We set out this year’s information in the Corporate Governance 
section on page 48.

8 Promote a corporate culture that is 

Please see our Corporate Sustainability Report on pages 36 to 39.

based on ethical values and behaviours

9 Maintain governance structures  

Please see the Corporate Governance Section from page 41.

and processes that are fit for purpose 
and support good decision-making  
by the Board

10 Communicate how the  

Please see the Corporate Governance Section, specifically page 49.

company is governed and is  
performing by maintaining a  
dialogue with shareholders  
and other relevant stakeholders

Results of voting at our AGMs can be found on the announcements 
page of our website: https://www.loknstore.co.uk/investors/
announcements/

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

45

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Governance continued

The Board
Three Executive Directors and Five Non-Executive Directors

Meets:

Considers:

Receives:

Five times a year  
with teleconferences  
when required

•  Financial strategy

•  Detailed management accounts against budgets

•  Company performance 

•  A current trading appraisal

•  Major investments

•  Capital resources 

•  Risk management

•  Reporting to shareholders

•  Minutes of all subcommittees 

•  The Risk Register

•  The Conflicts Register

The Directors
The Board consists of three Executive Directors and 
five Non-Executive Directors following the appointment 
of Jeff Woyda. The expertise of the Directors covers 
Company Law, Corporate Finance, Economics, 
Finance and Accounting, Corporate Reporting, Risk 
Management, Tax and Compliance, Marketing, 
Operations, Property Law and Strategy. 

Activities 
The Non-Executive Directors provide considerable 
support to the Executive Chairman and while much of 
this is via informal meetings, telephone calls and email 
correspondence, the Non-Executive Directors also lend 
their expertise and experience to other members of the 
management team. 

Conflicts of Interest
The Directors have a responsibility to act in the best 
interests of the Group and its Shareholders and in 
keeping with this responsibility it is imperative that 
Directors are aware of and properly manage potential 
conflicts of interest.

The table below shows the Directorships that the  
Group Directors hold in other Companies both inside  
and outside the Group:

Jeff Woyda

H. Clarkson & Company Limited

Clarkson PLC

Clarksons Platou Structured Asset Finance Ltd

Clarkson Research Holdings Ltd

Halcyon Shipping Ltd

Oilfield Publications Ltd

Clarkson Capital Ltd

LNG UK PLC

Levelseas Ltd

Clarkson Shipbroking Group Limited

46

Clarksons (Trustees) Limited

Clarksons Overseas Shipbroking Limited

Clarkson Research Services Limited

Clarkson Logistics Limited

Clarkson Property Holdings Limited

Directorships held by Jeff Woyda  
in the last five years:

J.O. Plowright & Co. (Holdings) Limited

Clarksons Platou Securities Limited

Clarksons Platou Legal Services Limited

Clarkson Tankers Limited

Clarkson Dry Cargo Limited

Clarkson Sale and Purchase Limited

Clarkson Shipbrokers Limited

Clarkson Holdings Limited

Clarksons Platou Futures Limited

International Transport Intermediaries Club Limited

Maritech Services Limited

J.O. Plowright & Co. (Holdings) Limited

Maritech Holdings Limited

Seafix Limited

Maritech Development Limited

Andrew Jacobs 

Andrew Jacobs (UK) Limited 

Lok’nStore Limited*

The Box Room (Self Storage) Ltd* 

Simon Thomas

Lok’nStore Limited* 

Simon Thomas (UK) Limited

Lok’nStore Group plc Annual Report and Accounts 2020Richard Holmes

Lok’nStore Limited* 

Lok’nStore Trustee Limited* 

First Contact Healthcare**

Ray Davies 

Ash Road SS Limited

Davies Elise Consulting Limited 

Lok’nStore Limited*

Lok’nStore Trustee Limited*

ParknCruise Limited*

Semco Engineering Limited*

Semco Machine Tools Limited*

Southern Engineering and Machinery Co. Limited*

The Box Room (Self Storage) Ltd*

Chichester Storage Limited

Broadstairs Storage Limited

Charles Peal

No other Directorships

Edward Luker

Edward Luker Consulting Limited

St George’s School Ascot Trust Limited

Neil Newman-Shepherd

Lok’nStore Limited* 

*  

Lok’nStore Group Companies

**  Guernsey registered company

Conflicts of interest arise where an individual’s personal 
interests or those interests related to legitimate outside 
roles may conflict with the interests of the Group. This 
could, for example, inhibit open discussions or lead to 
a perception that the individual is acting outside of the 
Group’s interests.

It is recognised that conflicts of interest will inevitably 
occur from time to time and that Directors legitimately 
undertake roles outside of the Group. The Board therefore 
believes it is important to be transparent in terms of such 
interests and to ensure they are properly recorded and, 
where necessary, Directors will withdraw from decision-
making if there is a danger of perceived conflict. 

A register of interests is maintained by the Assistant 
Company Secretary and is circulated to the Directors in 
advance of each Board meeting. Conflicts of Interest are 
considered and authorised by the Board as they arise. 

We report in note 31 related party transactions. 
Additionally, in the interests of transparency we include 
items which, while not strictly falling within the definition 
of a related party transaction, are still considered matters 
of interest.

Board Evaluation and Composition 

Board Attendance

Board

Audit 
Committee

Remuneration 
Committee

Annual General 
Meeting

%  

Attendance

Total Number of Meetings in 2019/2020 

7 (3 via ‘Zoom’)

Executive Directors

Andrew Jacobs

Ray Davies

Neil Newman-Shepherd

Non-Executive Directors

Simon Thomas

Edward Luker

Charles Peal

Richard Holmes

7 (3 via ‘Zoom’)

7 (3 via ‘Zoom’)

7 (3 via ‘Zoom’)

7 (3 via ‘Zoom’)

7 (3 via ‘Zoom’)

7 (3 via ‘Zoom’)

7 (3 via ‘Zoom’)

2

n/a

n/a

n/a

n/a

1

1

n/a

1

n/a

n/a

n/a

n/a

1

n/a

1

1

1

1

1

1

1

1

1

100%

100%

100%

100%

100%

100%

100%

47

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Governance continued

The 2019 QCA Code expects companies to, ‘evaluate 
Board performance based on clear and relevant 
objectives, seeking continuous improvement.’ Our 
Executive Directors are evaluated on a quarterly basis 
via the Company’s senior management review system in 
which objectives are set and performance against these 
objectives is subsequently measured. Remuneration 
is linked to these objectives and may include relevant 
performance targets such as number of new properties 
acquired or turnover growth. Our Non-Executives were 
evaluated informally within this year’s review of our  
Board composition and we report on this below. 

We have previously reported (against The UK Corporate 
Governance Code’s requirement that a smaller company 
should have at least two Non-Executive Directors that 
are deemed independent) that all of our Non-Executive 
Directors have served for longer than nine years and 
were therefore no longer deemed independent. Our new 
code, the Quoted Companies Alliance Code, takes a 
more pragmatic approach stating that, ‘length of tenure 
does not automatically affect independence’ and that the 
Board should, ‘make a decision regarding such Director’s 
independence.’

Therefore, as part of our review of the Board composition 
this year we looked at the ability of our Non-Executive 
Directors to be objective, the experience each of our 
Non-Executive Directors brings to the business and the 
contribution they have made in the year. We established 
that the broad range of skills, expertise and attitude 
amongst the Executive and Non-Executive Directors 
includes all the matters that the Company deals with – 
strategy, property, finance, human resources, marketing, 
and organisation. Further the long experience of Board 
Members continues to be considered an asset and all 
express challenges freely and robustly. 

We also met with potential Non-Executive Directors to 
explore what expertise they might bring to the Board 
and discussed the balance between new experiences 
and increasing costs. After careful consideration we 
concluded that although the current composition of 
the Board remains effective it in the best interest of 
shareholders and the Company as a whole to appoint 
a new independent Non-Executive Director with 

the necessary skills and a wealth of knowledge and 
experience held in senior roles across multiple  
disciplines to contribute to the Group for its next  
stage of significant growth. Accordingly, Jeff Woyda  
was appointed as an independent Non-Executive 
Director on 1 September 2020. His biography details  
are set out in this Report on page 43.

Although Non-Executive Directors who have served 
over nine years must offer themselves for re-election at 
every Annual General Meeting, and accordingly Simon 
Thomas, Edward Luker, Charles Peal and Richard 
Holmes offer themselves for re-election at every AGM, 
the Group considers the Non-Executive Directors to  
be independent and therefore compliant with the Code. 

Directors’ Remuneration 
The Remuneration Committee consists of Edward Luker 
(Chairman of the Committee) and Richard Holmes. 
The Committee meets and considers, within existing 
terms of reference, the remuneration policy and makes 
recommendations to the Board for each Executive 
Director. The Committee’s remuneration policy aims to 
design a package that will align the interests of Executive 
Directors and those of shareholders. The Executive 
Directors’ remuneration consists of a package of basic 
salary, bonuses and share options, which are linked to 
corporate achievements and these levels are determined 
by the Remuneration Committee. 

Performance related bonuses are calculated in 
accordance with strict and measurable performance 
criteria. There are no specific performance conditions 
relating to the historic grant of share options beyond 
the share price performance. There are appropriate 
performance criteria which apply for the grant of future 
share options to Directors and Senior Managers in 
the business as part of their participation in long-term 
performance awards in order to meet the objectives 
of the business and accord with accepted corporate 
governance. The details of each Director’s remuneration 
are set out in note 7 in the financial statements and in the 
remuneration report on page 54.

The Committee meets once a year and considers 
proposals from the Executive Chairman.

48

Lok’nStore Group plc Annual Report and Accounts 2020Shareholder Relations
We aim to provide balanced, clear and transparent 
communications which allow our shareholders to 
understand our performance, strategy and prospects. 
Further aiding transparency is the fact that the Group has 
a straight forward capital structure with only one class of 
shares and one bank facility. 

The Directors also meet and discuss the performance 
of the Group with shareholders throughout the year with 
specific schedules to visit institutional investors, analysts 
and the media being held after the announcement of the 
half year and full year results. At the AGM the Board give 
a presentation of events and progress during the year. 
Attendee shareholders are encouraged to mix and engage 
with the Directors after the formal business of the AGM 
has concluded.

Regular Regulatory News Service announcements 
(RNS) are made via the London Stock Exchange 
throughout the year keeping all shareholders informed 
about acquisitions, trading conditions, Director dealings 
etc. Queries raised by a shareholder, either verbally or 
in writing, are promptly answered by whoever is best 
placed on the Board to do so. 

Accounting Dates and  
Reporting Calendar 2020

January

February

March

April

May

June

July

August

September

October

November

December

H1 Period-End

Pre-close Trading Statement (H1)

Interim Results Announced

Financial Year-End

Pre-close Trading Statement

Preliminary Statement

AGM

Accountability and Audit
The Board believes that the audited Annual Report 
and Accounts play an important part in presenting all 
shareholders with an assessment of the Group’s position 
and prospects. The Strategic Report contains a detailed 
consideration of the Group’s position and prospects.

Board Committees 
The following section introduces the Group’s 
committees, members and the terms of reference.

Nomination Committee 
A Nomination Committee would oversee the appointment 
of a new Director. Due to the relatively small size of the 
Company, the Board do not believe that a Nomination 
Committee is necessary. In the event of a proposal to 
appoint a new Director, this is discussed at a full Board 
meeting with each member being given the opportunity 
to meet the individual concerned prior to any formal 
decision being taken. Each member of the Board is 
subject to the re-election provisions of the Articles of 
Association, which require them to offer themselves  
for re-election at least once every three years. 

Remuneration Committee
The Remuneration Committee consists of Edward Luker 
(Chairman of the Committee) and Richard Holmes. The 
Committee meets once a year and considers, within 
existing terms of reference, the remuneration policy 
and makes recommendations to the Board for each 
Executive Director. Further the Committee considers 
proposals from the Chief Executive Officer on the 
remuneration of the operational management team 
especially in relation to bonus share option awards  
under the long-term performance related pay schemes. 

The Committee’s remuneration policy aims to design 
a package that will align the interests of Executive 
Directors and those of shareholders. The Executive 
Directors’ remuneration consists of a package of basic 
salary, bonuses and long-term performance related pay 
including share options, which are linked to corporate 
achievements and these levels are determined by the 
Remuneration Committee. The details of each Director’s 
remuneration are set out in the Remuneration Report 
on page 54 and more details are given in note 7 in the 
financial statements.

49

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Governance continued

An analysis of the fees payable to the external audit firm 
in respect of both audit and non-audit services during  
the year is set out in note 6 to the financial statements.

The Committee is satisfied that the external Auditor remains 
independent in the discharge of their audit responsibilities.

The Board will continue to review the Company’s 
corporate governance and annual reporting against 
the QCA Code and to implement appropriate systems 
in order to support the Directors in executing their 
responsibilities to all of the Company’s Stakeholders.

On behalf of the Board.

Andrew Jacobs

Executive Chairman

30 October 2020

Audit Committee
The Company has an Audit Committee, to whom the 
external Auditor, RSM UK Audit LLP, reports. The 
Committee consists of Charles Peal (Chairman of the 
Committee) and Edward Luker. Charles Peal is the 
Committee’s Nominated Financial Expert (for details of 
Charles’ experience please see his biography on page 
43). The Committee is responsible for the relationship 
with the Group’s external Auditor and the review of  
the Group’s financial reporting and internal controls.

The Committee meets prior to the announcement of 
the Group’s financial results to consider the Auditors’ 
Findings Report and consider any corresponding 
recommendations. It also convenes to discuss and 
review the findings of the external JLL Valuation Report 
prior to the Groups year-end results. The Committee 
would convene at other times should it be necessary.

The Audit Committee also undertakes a formal 
assessment of the Auditor’s independence each year, 
which includes:

•  a review of non-audit services provided to the  

Group and related fees;

•  discussion with the Auditor of a written report 

detailing all relationships with the Company and  
any other parties that could affect independence  
or the perception of independence;

•  a review of the Auditor’s own procedures for  

ensuring the independence of the audit firm and 
partners and team members involved in the audit, 
including the regular rotation of the audit partner 
every five years; and

•  obtaining written confirmation from the Auditor that,  
in their professional judgement, they are independent.

50

Lok’nStore Group plc Annual Report and Accounts 2020Directors’ Report

The Directors submit their report and the audited 
financial statements of the Company and of the 
Group for the year ended 31 July 2020.

Principal Activity
The principal activity of the Group during the year  
was that of providing self-storage and related services.

Review of the Business and  
Future Developments
A detailed account of the Group’s progress during the 
year and its future prospects are set out in the Chairman’s 
Review on page 2 and the Strategic Report on pages 9 
to 39. The key performance indicators are set out in the 
Highlights on page 1 and discussed in more detail in the 
Financial Review on page 25 and the Managing Director’s 
Review on page 15. Commentary on financial risk 
managements is included on page 33 and disclosures  
on financial instruments are provided in note 17.

Going Concern
A review of the Group’s business activities, together  
with the matters likely to influence its future development, 
performance and its position in the wider market are 
set out in the Strategic Report. The financial position 
of the Group, its cash flows and borrowing facilities 
are shown in the Statement of Financial Position, Cash 
Flow Statement and corresponding notes and policies 
contained within the financial statements.

Further information concerning the Group’s objectives, 
policies, its financial risk management objectives as well 
as details of financial instruments and credit and liquidity 
risk are also found in the Strategic Report and in the 
notes to the financial statements – See note 17.

The Directors can report that, based on the Group’s 
budgets and financial projections, which include the 
expected impact of COVID-19 on the Group, they 
have satisfied themselves that the business is a going 
concern. The impact of COVID-19 and the measures the 
Directors have taken to mitigate its effects are set out in 
‘Our COVID-19 safe response’ section in the Managing 
Directors Review on page 15.

The Board has a reasonable expectation that the 
Company and the Group have adequate resources 
and facilities to continue in operational existence for the 
foreseeable future based on Group cash balances of £13.1 
million, (2019: £13.7 million) undrawn committed facilities at 
31 July 2020 of £23.7 million (2019: £32.0 million) and cash 
generated from operations £9.7 million (2019: £9.5 million). 

The Group operates a Revolving Credit Facility of £75 
million, with a further uncommitted £25 million accordion 
option taking the facility to £100 million. The increased 
facility continues to provide funding for new landmark 
site acquisitions to support the Group’s ambitious growth 
plans. The facility is a combined agreement with Lloyds 
Bank and The Royal Bank of Scotland plc and runs 
until April 2025 with an option for a further two one year 
extensions. The interest rate is set at the London Inter-
Bank Offer Rate (LIBOR) plus a 1.50%-1.75% margin 
based on a loan to value covenant test. The Group is fully 
compliant with all bank covenants and undertakings and 
is not obliged to make any repayments prior to expiration. 
The financial statements are therefore prepared on a 
going concern basis.

Dividend 
The Directors propose that a final dividend of 9.00 pence 
per share will be paid to the shareholders. The total 
estimated dividend to be paid is £2.6 million based on 
the number of shares in issue at 16 October 2020 as 
adjusted for shares held in the Employee Benefits Trust. 
This is subject to approval by shareholders at the Annual 
General Meeting and has not been included as a liability 
in these financial statements. The ex-dividend date will be 
26 November 2020; the record date 27 November 2020; 
with an intended payment date of 8 January 2020. The 
final deadline for Dividend Reinvestment Election (DRIP) 
is 11 December 2020.

Events after the Reporting Date
Reportable events after the reporting date are set out in 
note 34 in the financial statements. 

Directors
The following Directors held office during the year and 
subsequently:

SG Thomas 

A Jacobs  

RA Davies  

ETD Luker

RJ Holmes

CP Peal

N Newman-Shepherd 

J Woyda  
(appointed 1 September 2020)

Details of the interests of the Directors in the shares 
of the Company are set out below and details of their 
remuneration are disclosed in note 7 of the financial 
statements. Biographical details of the Directors are set 
out on pages 42 and 43.

51

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
 
 
 
 
Directors’ Report continued

Reappointment of Directors
Richard Holmes, Edward Luker and Charles Peal who have over 16, 13 and 13 years tenure respectively as  
Non-Executives are required under the Companies Act 2006 to offer themselves for re-election at every AGM  
and accordingly offer themselves for re-election at the next AGM. Simon Thomas by virtue of his accumulated  
tenure both as an Executive and a Non-Executive Director also offers himself for re-election at the next AGM.

Jeff Woyda, who was appointed as an additional Director of the Company on 1 September 2020, is required  
to offer himself up for reappointment in accordance with Article 103 of the Company’s Articles of Association.

Directors’ and Officers’ Liability Insurance
The Company has liability insurance covering the Directors and Officers of the Company and its subsidiaries.

Substantial Shareholdings 
The Directors have been notified or are aware that the following are interested in 3% or more of the issued Ordinary 
Share capital of the Company as at 13 October 2020: 

Current 
Rank

% at
13 Oct  
2020

Number of 
Shares

Total Shares  

in Issue

% at
17 Oct 
2019

Number of 
Shares

Total 
Shares  
in Issue

Andrew Jacobs

Canaccord Genuity Wealth 

BlackRock

Premier Miton Investors

Simon Thomas

Stonehage Fleming (formerly  
Cavendish Asset Management)

Hargreaves Lansdown

Downing

Investec Wealth 

1  Represents total shares in issue

1

2

3

4

5

6

7

8

9

5,203,600

2,000,000

1,869,722

1,653,392

1,530,000

990,235

918,848

910,196

908,421

17.58

6.76

6.31

5.59

5.17

3.34

3.10

3.07

3.07

17.59

5,204,600

5.54

4.66

8.28

5.54

3.84

3.25

3.37

–

1,640,000

1,379,608

2,449,455

1,530,000

1,077,115

960,480

996,650

–

29,604,081

29,586,5551

Market Valuation of Freehold Land and Buildings
The changes in property, plant and equipment during the year and details of property valuations at 31 July 2020 are 
shown in note 11(b) to the Financial Statements. Further commentary on the property portfolio is contained in the 
Property Review on page 22 and in the Financial Review on page 25. 

Share Buy-back Authority
Authority will be sought at the Company’s AGM on 10 December 2020 from shareholders to approve a share 
buyback authority. The buy-back authority will only be exercised in circumstances where the Directors regard  
such purchases to be in the best interests of shareholders as a whole.

Statement of Disclosure of Information to the Auditor
The Directors who were in office at the date of approval of these financial statements have confirmed that, as far 
as they are aware, there is no relevant audit information of which the Auditor is unaware. Each of the Directors has 
confirmed that they have taken all the steps that they ought to have taken as Directors in order to make themselves 
aware of any relevant audit information and to establish that it has been communicated to the Auditor.

52

Lok’nStore Group plc Annual Report and Accounts 2020Stakeholder Engagement
Effective engagement with stakeholders at Board 
level and throughout our business is crucial to fulfilling 
the Group’s strategic objectives. We continue to be 
collaborative with all stakeholder groups including 
customers, employees, suppliers, local authorities, 
regulators, funders and investors. This approach 
necessarily involves listening to and taking account  
of their views and feedback, while also being open  
to change.

Annual General Meeting
Meeting Arrangements

The continuing Coronavirus (‘COVID-19’) pandemic  
has led to the imposition of severe restrictions on  
public gatherings. As a consequence, we are making 
changes to the way in which we conduct this year’s 
AGM. The Company understands and respects the 
importance of the AGM to Shareholders and the Board 
greatly values the opportunity to meet Shareholders 
in person. However, the health and safety of our 
Shareholders, employees and the broader community  
is of paramount importance.

In light of the UK Government’s current guidance 
on public gatherings, and the new regulations set 
out in Schedule 14 of the Corporate Insolvency and 
Governance Act, the Board has concluded that 
Shareholders will not be permitted to attend the AGM  
in person this year and this year’s AGM, which will be 
held on 10 December 2020 at 4.30pm, will be run as  
a closed meeting. 

Only a small number of Directors will be permitted 
to attend the AGM to satisfy the minimum quorum 
requirements as stated in the Company’s Articles  
of Association. The format of the meeting will be  
purely functional.

All other Shareholders should not attempt to attend  
the AGM in person. 

Shareholders are strongly encouraged to appoint the 
Chairman of the meeting as their proxy. Under the 
Government restrictions, if a Shareholder appoints 
someone else as their proxy, that proxy will not be able 
to attend the meeting in order to cast the Shareholder’s 
vote. Therefore, the appointment of any person 
other than the Chairman of the meeting would 
result in your votes not being cast.

Each of the resolutions to be considered at the AGM 
will be voted on by way of a poll. This ensures that 
Shareholders who are unable to attend the AGM but 
who have appointed proxies have their votes taken into 
account. The results of the polls will be announced to 
AIM and published on the Company’s website as soon 
as possible after the conclusion of the AGM.

The Board will continue to monitor the evolving impact 
of the pandemic and, if it becomes appropriate or 
necessary to make changes to the proposed format  
of the 2020 AGM, will inform Shareholders as soon  
as possible.

Whilst Shareholders will not be permitted to attend the 
AGM in person, your participation is important to us.  
If you would like to ask a question regarding any of  
the proposed Resolutions, please send them to  
Suzy Wolfe, Assistant Company Secretary to  
suzywolfe@loknstore.co.uk by 1 December 2020. 

Auditor
A resolution to reappoint RSM UK Audit LLP as Auditor 
will be put to the members at the Annual General 
Meeting. A formal notice together with explanatory 
circular will be sent to shareholders.

On behalf of the Board.

Ray Davies

Director

30 October 2020

53

Strategic ReportOverviewGovernanceFinancial StatementsRemuneration Report

Although the Group is not required to set out a formal Remuneration Report, we set out  
below the key components of the Directors’ remuneration in accordance with AIM Rule 19.

Base Salary: Provides competitive fixed remuneration 
to retain key employees and reflect their experience and 
expertise in the context of the role and set by reference 
to the market.

Annual and Monthly Bonuses: Aligns reward to 
key Group strategic objectives and drives short-term 
performance.

Long Term Incentive Plan: Following strict 
performance criteria aligns Executive Director interests 
with those of shareholders and rewards achievement 
of the long-term plan. (See below and note 24b of the 
financial statements).

All Employee Scheme: The Group operates an HMRC 
approved Share Incentive Plan (SIP). This encourages 
share ownership by all employees and allows them to 

share in the long-term success of the Group. R Davies 
and N Newman, Executive Directors, also participate in 
this scheme.

Other Benefits: The benefits reported in the table below 
all relate to medical insurance premiums paid on behalf 
of the Directors. An additional benefit is Death in Service 
Insurance typically at four times base salary (subject to a 
cap of £0.5 million).

Service Contracts: Executive Directors’ service 
contracts operate on a rolling basis without a specific 
end-date providing for one year’s notice on the part of 
the Company and six months’ notice on the part of the 
employee. Non-Executives do not have service contracts 
with the Company but rather their appointments are 
governed by letters of appointment.

Directors’ Remuneration

Emoluments 
£

Bonuses  

Benefits  

Sub total  

Pension  

Gains on  
share options  

£

£

£

225,233

165,797

82,877

31,518

22,743

28,430

22.743

36,500

13,300

40,345

–

–

–

–

6,107

4,845

2,560

4,808

–

–

–

267,840

183,942

125,782

36,326

22,743

28,430

22.743

220,816

160,968

78,931

30,900

22,297

27,873

22,297

38,250

22,641

64,034

–

–

–

–

5,435

4,612

2,364

4,804

–

–

–

264,501

188,221

145,329

35,704

22,297

27,873

22,297

£

–

6,631

 3,315

–

–

–

–

Total  

£

267,840

190,573

£

–

–

172,358

301,455

–

–

–

–

36,326

22,743

28,430

22.743

£

–

4,829

2,631

–

–

–

–

£

–

–

–

40,580

–

–

–

Total  

£

264,501

193,050

147,960

76,284

22,297

27,873

22,297

579,341

90,145

18,320

687,806

9,946

172,358

870,110

Emoluments 
£

Bonuses  

Benefits  

Sub total  

Pension  

Gains on  
share options  

£

£

£

564,082

124,925

17,215

706,222

7,460

40,580

754,262

2020

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

2019

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

54

Lok’nStore Group plc Annual Report and Accounts 2020Details of the Directors’ remuneration is shown above. Key management personnel are defined as the Directors of 
the Group and the additional participants in the Partnership Performance Plan (PPP).

The highest paid Director did not accrue any pension rights during the year. The benefits in kind all relate to medical 
insurance premiums paid on behalf of the Directors. The number of Directors to whom retirement benefits are 
accruing under money purchase pension schemes in respect of qualifying service is two (2019: two).

The following table shows a summary of the options held by Directors under all schemes. Refer Notes 22 to 25  
for details. 

2020

Executive Directors

A Jacobs – Unapproved

A Jacobs – PPP 

A Jacobs total

RA Davies – Unapproved

RA Davies – CSOP

RA Davies – PPP 

RA Davies total

N Newman-Shepherd – Unapproved

N Newman-Shepherd – CSOP

N Newman-Shepherd – PPP 

N Newman-Shepherd total

Non-Executive Directors

SG Thomas – Unapproved

Total
 at 31 July 
2019

Options 
Granted

Options 
Exercised/
Lapsed

Unapproved 
Scheme

Approved 
CSOP 
Share 
Options

Total
 at 31 July 
2020

206,087

80,000

286,087

246,977

7,742

80,000

334,719

172,421

10,661

120,000

303,082

–

40,000

40,000

–

–

40,000

40,000

–

–

–

– 

–

–

– 

–

–

(36,822) 

(2,043) 

60,000

60,000

– 

– 

–

206,087

120,000

326,087

246,977

–

–

–

–

206,087

120,000

326,087

246,977

–

7,742

7,742

120,000

366,977

135,599

–

120,000

7,742

374,719

–

135,599

–

8,618

8,618

180,000

315,599

–

180,000

8,618

324,217

5,217

–

5,217

5,217

–

All Directors total

929,105

140,000

(38,865)

1,013,880

16,360

1,030,240

The grant of options to Executive Directors and senior management is recommended by the Remuneration Committee 
on the basis of their contribution to the Group’s success. The options vest after two and a half, three or five years, 
subject to the performance criteria attached to the options. 

Unapproved Share Options – Long Term Partnership Performance Plan (LTPPP)
On 2 July 2019 the Group adopted the Company Long Term Partnership Performance Plan (LTPPP). The Plan 
is a discretionary benefit offered by the Company for the benefit of selected key employees including Executive 
Directors. Its main purpose is to increase the interest of the employees in the Groups long-term business goals and 
performance through share ownership. It contains specific performance criteria. Further details are set out in note 
24(b) of the financial statements. 

On behalf of the Board and signed on its behalf by:

Andrew Jacobs  

Ray Davies

Executive Chairman 

Finance Director

55

Strategic ReportOverviewGovernanceFinancial Statements 
Statement of Directors’ Responsibilities

The Directors are responsible for preparing the Strategic Report and 
Directors’ Report and the financial statements in accordance with 
applicable law and regulations.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Group’s and the Company’s transactions 
and disclose with reasonable accuracy at any time the 
financial position of the Group and the Company and 
enable them to ensure that the financial statements 
comply with the Companies Act 2006. They are also 
responsible for safeguarding the assets of the Group  
and the Company and hence for taking reasonable  
steps for the prevention and detection of fraud and  
other irregularities.

The Directors are responsible for the maintenance and 
integrity of the corporate and financial information on  
the Lok’nStore Group plc websites.

Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions.

Company law requires the Directors to prepare Group 
and Company Financial Statements for each financial 
year. The Directors are required by the AIM Rules of 
the London Stock Exchange to prepare Group financial 
statements in accordance with International Financial 
Reporting Standards (‘IFRS’) as adopted by the 
European Union (‘EU’) and have elected under company 
law to prepare the Company financial statements in 
accordance with IFRS as adopted by the EU.

The financial statements are required by law and IFRS 
adopted by the EU to present fairly the financial position 
of the Group and the Company and the financial 
performance of the Group. The Companies Act 2006 
provides in relation to such financial statements that 
references in the relevant part of that Act to financial 
statements giving a true and fair view are references  
to their achieving a fair presentation.

Under company law the Directors must not approve 
the financial statements unless they are satisfied that 
they give a true and fair view of the state of affairs of the 
Group and the Company and of the profit or loss of the 
Group for that period. 

In preparing the Group and Company financial 
statements the Directors are required to:

a.   select suitable accounting policies and then apply 

them consistently;

b.   make judgements and accounting estimates that are 

reasonable and prudent;

c.   state whether they have been prepared in accordance 

with IFRSs adopted by the EU; and

d.   prepare the financial statements on the going concern 
basis unless it is inappropriate to presume that the 
Group and the Company will continue in business.

56

Lok’nStore Group plc Annual Report and Accounts 2020Independent Auditor’s Report 
to the Members of Lok’nStore Group plc

Opinion
We have audited the financial statements of Lok’nStore 
Group plc (the ‘Parent Company’) and its subsidiaries 
(the ‘Group’) for the year ended 31 July 2020 which 
comprises the consolidated statement of comprehensive 
income, the consolidated and company statements 
of change in equity, the consolidated and company 
statements of financial position, the consolidated 
statement of cash flows and notes to the financial 
statements, including a summary of significant 
accounting policies. The financial reporting framework 
that has been applied in their preparation is applicable 
law and International Financial Reporting Standards 
(IFRSs) as adopted by the European Union and, as 
regards the Parent Company financial statements, 
as applied in accordance with the provisions of the 
Companies Act 2006. 

Conclusions Relating to Going Concern
We have nothing to report in respect of the following 
matters in relation to which the ISAs (UK) require us to 
report to you where:

• 

• 

the Directors’ use of the going concern basis 
of accounting in the preparation of the financial 
statements is not appropriate; or

the Directors have not disclosed in the financial 
statements any identified material uncertainties that 
may cast significant doubt about the Group’s or the 
Parent Company’s ability to continue to adopt the 
going concern basis of accounting for a period of  
at least 12 months from the date when the financial 
statements are authorised for issue.

Summary of our Audit Approach

Key audit 
matters

Materiality

In our opinion:

the financial statements give a true and fair view  
of the state of the Group’s and of the Parent 
Company’s affairs as at 31 July 2020 and of the 
Group’s profit for the year then ended;

the Group financial statements have been properly 
prepared in accordance with IFRSs as adopted by  
the European Union;

the Parent Company financial statements have been 
properly prepared in accordance with IFRSs as 
adopted by the European Union and as applied in 
accordance with the Companies Act 2006; and

• 

• 

• 

• 

the financial statements have been prepared in 
accordance with the requirements of the Companies 
Act 2006.

Scope

Group
•  Property valuation

Parent Company
•  None

Group
•  Overall materiality: £460,000  

(2019: £462,000)

•  Performance materiality: £345,000  

(2019: £347,000)

Parent Company
•  Overall materiality: £230,000  

(2019: £230,000)

•  Performance materiality: £172,000 

(2019: £173,000)

Our audit procedures covered 100% of 
revenue, 100% of total assets and 100%  
of profit before tax.

Basis for Opinion
We conducted our audit in accordance with International 
Standards on Auditing (UK) (ISAs (UK)) and applicable 
law. Our responsibilities under those standards are 
further described in the Auditor’s responsibilities for the 
audit of the financial statements section of our report.  
We are independent of the Group and the Parent 
Company in accordance with the ethical requirements 
that are relevant to our audit of the financial statements 
in the UK, including the FRC’s Ethical Standard as 
applied to SME listed entities and we have fulfilled our 
other ethical responsibilities in accordance with these 
requirements. We believe that the audit evidence we 
have obtained is sufficient and appropriate to provide  
a basis for our opinion.

Key Audit Matters
Key audit matters are those matters that, in our 
professional judgement, were of most significance in 
our audit of the Group and Parent Company financial 
statements of the current period and include the most 
significant assessed risks of material misstatement 
(whether or not due to fraud) we identified, including 
those which had the greatest effect on the overall audit 
strategy, the allocation of resources in the audit and 
directing the efforts of the engagement team. These 
matters were addressed in the context of our audit of the 
Group and Parent Company financial statements as a 
whole, and in forming our opinion thereon, and we do  
not provide a separate opinion on these matters.

57

Strategic ReportOverviewGovernanceFinancial StatementsIndependent Auditor’s Report continued
to the Members of Lok’nStore Group plc

Property Valuation 
Key audit matter 
description

Property valuation is inherently subjective in nature and the Group employs external valuers to apply professional 
judgement concerning market conditions and factors impacting the valuation of individual properties

Fair values are calculated using actual and forecast inputs such as occupancy, capitalisation rates, maximum 
lettable area, operating expenses and net rent per square foot by property as at 31 July 2020 

We consider property valuation to be Key Audit Matter due to the degree of estimation uncertainty inherent  
in the valuation and the allocation of resources in the audit

Refer to note 11b to the financial statements for the disclosures relating to the property valuations

How the matter 
was addressed 
in the audit

Our approach to auditing the valuations involved the following:
•  We tested the integrity of the information provided to the external valuer by management by agreeing key 

inputs such as actual occupancy and profitability to underlying records and source evidence;

•  We evaluated the competence, capabilities and objectivity of the external valuation report;

•  We assessed the scope of the work which the external valuer was requested to perform by management 
and the valuation methodology applied determining whether changes to the method were appropriate;

•  We discussed the valuations with the external valuer and challenged them on the key assumptions  

applied and focussed on properties we identified as having significant or unusual valuation movements 
(compared to underlying performance or previous periods); 

•  We utilised an independent Auditor’s expert in property valuation to assist the audit team in assessing 
the appropriateness of the valuation methodology adopted by the external valuer and in assessing the 
assumptions applied to a sample of specific properties as instructed by the audit team;

•  We benchmarked the resulting valuations and valuation inputs to comparable businesses in the sector; 

•  We challenged management to justify the assumptions used in the model (particularly in respect of trading 

forecasts and comparison of those forecasts to actual results); and

•  We considered the key assumptions relating to the rollover relief and to the calculations of deferred tax 

arising on the property valuations. 

Our Application of Materiality
When establishing our overall audit strategy, we set certain thresholds which help us to determine the nature, timing 
and extent of our audit procedures. When evaluating whether the effects of misstatements, both individually and 
on the financial statements as a whole, could reasonably influence the economic decisions of the users we take 
into account the qualitative nature and the size of the misstatements. Based on our professional judgement, we 
determined materiality as follows: 

Overall materiality

£460,000 (2019: £462,000)

£230,000 (2019: £230,000)

Group

Parent Company

Basis for determining  
overall materiality

10% of profit before tax

Performance materiality

£345,000 (2019: £347,000)

75% of overall materiality

Basis for determining 
performance materiality

Reporting of misstatements 
to the Audit Committee

10% of profit before tax  
(capped at component materiality)

£172,000 (2019: £173,000)

75% of overall materiality

Misstatements in excess of £23,000 and 
misstatements below that threshold that, in our 
view, warranted reporting on qualitative grounds. 

Misstatements in excess of £11,500 and 
misstatements below that threshold that, in our 
view, warranted reporting on qualitative grounds. 

An Overview of the Scope of our Audit
The Group consists of nine components, all of which are based in the UK.

The scope of our audit covered 100% of revenue, 100% of total assets and 100% of profit before tax. Subsidiaries that were 
subject to audit exemption were audited to Group materiality as part of the audit of the consolidated financial statements.

Other Information
The Directors are responsible for the other information. The other information comprises the information included 
in the Annual Report, other than the financial statements and our Auditor’s report thereon. Our opinion on the 
financial statements does not cover the other information and, except to the extent otherwise explicitly stated  
in our report, we do not express any form of assurance conclusion thereon. 

58

Lok’nStore Group plc Annual Report and Accounts 2020In connection with our audit of the financial statements, our 
responsibility is to read the other information and, in doing 
so, consider whether the other information is materially 
inconsistent with the financial statements or our knowledge 
obtained in the audit or otherwise appears to be materially 
misstated. If we identify such material inconsistencies 
or apparent material misstatements, we are required to 
determine whether there is a material misstatement in the 
financial statements or a material misstatement of the other 
information. If, based on the work we have performed, we 
conclude that there is a material misstatement of this other 
information, we are required to report that fact. 

and for such internal control as the Directors determine 
is necessary to enable the preparation of financial 
statements that are free from material misstatement, 
whether due to fraud or error.

In preparing the financial statements, the Directors 
are responsible for assessing the Group’s and the 
Parent Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related 
to going concern and using the going concern basis 
of accounting unless the Directors either intend to 
liquidate the Group or the Parent Company or to cease 
operations, or have no realistic alternative but to do so.

We have nothing to report in this regard.

Opinions on Other Matters Prescribed  
by the Companies Act 2006
In our opinion, based on the work undertaken in the 
course of the audit:

• 

• 

the information given in the Strategic Report and  
the Directors’ Report for the financial year for which 
the financial statements are prepared is consistent 
with the financial statements; and

the Strategic Report and the Directors’ Report  
have been prepared in accordance with applicable 
legal requirements.

Matters On Which We Are Required to 
Report by Exception
In the light of the knowledge and understanding of the 
Group and the Parent Company and their environment 
obtained in the course of the audit, we have not identified 
material misstatements in the Strategic Report or the 
Directors’ Report.

We have nothing to report in respect of the following 
matters in relation to which the Companies Act 2006 
requires us to report to you if, in our opinion:

•  adequate accounting records have not been kept by the 
Parent Company, or returns adequate for our audit have 
not been received from branches not visited by us; or

• 

the Parent Company financial statements are not in 
agreement with the accounting records and returns; or

•  certain disclosures of Directors’ remuneration 

specified by law are not made; or

•  we have not received all the information and 

explanations we require for our audit.

Auditor’s Responsibilities for the Audit of 
the Financial Statements
Our objectives are to obtain reasonable assurance about 
whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and 
to issue an Auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is 
not a guarantee that an audit conducted in accordance 
with ISAs (UK) will always detect a material misstatement 
when it exists. Misstatements can arise from fraud or 
error and are considered material if, individually or in 
the aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the 
basis of these financial statements.

A further description of our responsibilities for the audit 
of the financial statements is located on the Financial 
Reporting Council’s website at: http://www.frc.org.uk/
auditorsresponsibilities. This description forms part of  
our Auditor’s report.

Use of Our Report
This report is made solely to the Company’s members, 
as a body, in accordance with Chapter 3 of Part 16 of 
the Companies Act 2006. Our audit work has been 
undertaken so that we might state to the Company’s 
members those matters we are required to state to them 
in an Auditor’s report and for no other purpose. To the 
fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the Company 
and the Company’s members as a body, for our audit 
work, for this report, or for the opinions we have formed.

Graham Ricketts (Senior Statutory Auditor)

For and on behalf of RSM UK Audit LLP,  
Statutory Auditor 

Responsibilities of Directors
As explained more fully in the Directors’ responsibilities 
statement set out on page 56, the Directors are 
responsible for the preparation of the financial statements 
and for being satisfied that they give a true and fair view, 

Chartered Accountants 
25 Farringdon Street 
London 
EC4A 4AB

30 October 2020

59

Strategic ReportOverviewGovernanceFinancial Statements60

Lok’nStore Group plc Annual Report and Accounts 2020Page TitlePage SubtitleFinancial 
Statements

62 

64 

65 

66 

 Consolidated Statement of  
Comprehensive Income

 Consolidated Statement of Changes in Equity

 Company Statement of Changes in Equity

 Consolidated and Company Statements  
of Financial Position

67  Consolidated Statement of Cash Flows

68  Accounting Policies

79  Notes to the Financial Statements

122  Glossary

123  Our Stores

LANDMARK STORE

GLOUCESTER

41,000 

SQUARE FEET OF MAXIMUM 
LETTABLE AREA

NOW

OPEN

Lok’nStore Gloucester opened in February 2020 
and early trading has been has been steady.

Located next door to a busy edge of city centre 
supermarket on the main North-South road through  
the city. The store team have units ranging in  
size from small lockers to small warehouse space  
providing an unparalleled modern service self-storage 
experience Gloucester.

Gloucester has a population in excess of 130,000  
and this store, with its excellent frontage to the road 
provides modern, bright and highly accessible storage  
to that population.

61

Strategic ReportOverviewGovernanceFinancial StatementsConsolidated Statement of Comprehensive Income 
For the year ended 31 July 2020

Revenue
Total property, staff, distribution and general costs

Adjusted EBITDA1
Amortisation of intangible assets
Depreciation
Equity settled share-based payments

Profit on sale of land at store
Costs of sale & manage–back of Crayford store
Deferred financing on bank loan written off

Operating profit
Finance income
Finance cost

Profit before taxation
Income tax expense 
Profit for the period from continuing operations
Profit for the period from discontinued operations

Profit for the period

Profit attributable to:
Owners of the Parent

Other Comprehensive Income 
Items that will not be reclassified to profit and loss
Increase in property valuation

Deferred tax relating to change in property valuation
Other comprehensive income

Total comprehensive income for the period
Attributable to: Owners of the Parent

Group 
Year Ended 
31 July 2020
£’000
18,041
(8,387)

Group 
Year Ended 
31 July 2019 
Restated**
£’000
16,950
(8,201)

Notes
2
3a

6

3(c)
3(c)
3(c)

4
5

8

12

9,654
–
(3,779)
(88)
(3,867)
–
–
–
–
(3,867)
5,787
29
(1,126)

4,690
(1,716)
2,974
–

2,974

8,749
(83)
 (3,461)
(46)
(3,590)
295 
(54) 
(133) 
108
(3,482)
5,267
31
(926)

4,372
(1,211)
3,161
2,182

5,343

27a

2,974

5,343

8,849

13,765

(3,602)
5,247

8,221
8,221

(2,327)
11,438

16,781
16,781

1  Adjusted EBITDA is defined in the accounting policies section of the notes to this Report. 

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements. 

62

Lok’nStore Group plc Annual Report and Accounts 2020Consolidated Statement of Comprehensive Income 
For the six months ended 31 July 2020

Earnings per share attributable to owners of the Parent
Basic
Continuing operations

Discontinued operations

Total basic earnings per share

Diluted
Continuing operations
Discontinued operations
Total diluted earnings per share

Notes

10

10

Group 
Year Ended 
31 July 2020
£’000

Group 
Year Ended 
31 July 2019 
Restated**
£’000

10.26p
– 

10.26p

10.08p
– 
10.08p

10.93p
7.55p

18.48p

10.75p 
7.42p
18.17p

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

63

Strategic ReportOverviewGovernanceFinancial StatementsConsolidated Statement of Changes in Equity 
For the year ended 31 July 2020 

Attributable to Owners of the Parent

Share 
Capital 
£’000

Share 
Premium 
£’000

Other 
Reserves
£’000

Revaluation
Reserve
£’000

Retained 
Earnings 
Restated**
£’000

Total 
Equity 
Restated**
£’000

31 July 2018

Effect of new accounting standard – IFRS 16

As at 1 August 2018 – restated

295

–

295

10,350

8,363

64,899

19,344

103,251

–

–

–

(389)

(389)

10,350

8,363

64,899

18,955

102,862

Profit for the year

Other comprehensive income:

Increase in property valuation net of deferred tax

Total comprehensive income for the year 

Transactions with owners:

Dividend paid

Share based payments

Transfers in relation to share-based payments 

Deferred tax relating to share options

Exercise of share options

Total transactions with owners

Reserve transfer on disposal of assets

Transfer additional depreciation on  
revaluation net of deferred tax

–

–

–

–

–

–

–

1

1

–

–

–

–

–

–

–

–

–

140

140

–

–

–

–

–

–

46

(51)

(1)

–

(6)

–

–

–

5,343

5,343

 11,438

11,438

–

5,343

11,438

16,781

–

–

–

–

–

– 

(3,279)

(3,279)

–

51

–

–

46

–

(1)

141

(3,228)

(3,093)

(4,927)

(304)

4,927

304

– 

–

31 July 2019

296

10,490

8,357

71,106

26,301

116,550

Profit for the year

Other comprehensive income:

Increase in property valuation net of deferred tax

Total comprehensive income for the year 

Transactions with owners:

Dividend paid

Share based payments

Transfers in relation to share-based payments 

Deferred tax relating to share options

Exercise of share options

Total transactions with owners

Reserve transfer on disposal of assets

Transfer additional depreciation on  
revaluation net of deferred tax

–

–

–

–

–

–

–

1

1

–

–

–

–

–

–

–

–

–

70

70

–

–

–

–

–

–

88

(14)

24

–

98

–

–

–

2,974

2,974

5,247

5,247

–

2,974

5,247

8,221

–

–

–

–

–

– 

– 

(378)

(3,572)

(3,572)

–

14

–

–

88

–

24

71

(3,558)

(3,389)

–

378

– 

–

31 July 2020

297

10,560

8,455

75,975

26,095

121,382

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

64

Lok’nStore Group plc Annual Report and Accounts 2020Company Statement of Changes in Equity
For the year ended 31 July 2020

31 July 2018

Profit for the year

Equity settled share-based 
payments

Transfer in relation to  
share-based payments

Exercise of share options

Dividends paid

31 July 2019

Profit for the year

Equity settled share  
based payments

Transfer in relation to  
share-based payments

Exercise of share options

Dividends paid

31 July 2020

Share  
Capital 
£’000

295

Share 
Premium 
£’000

10,350

–

–

–

1

–

–

–

–

140

–

296

10,490

–

–

–

1

–

–

–

–

70

–

Retained 
Earnings 
 £’000

3,870

3,774

–

51

–

(3,279)

4,416

14,792

–

14

–

(3,572)

Other 
Reserves 
£’000

1,843

–

46

(51)

–

–

Total  
£’000

16,358

3,774

46

–

141

(3,279)

1,838

17,040

–

88

(14)

–

–

14,792

88

–

71

(3,572)

297

10,560

15,650

1,912

28,419

65

Strategic ReportOverviewGovernanceFinancial StatementsConsolidated and Company 
Statements of Financial Position
31 July 2020
Company Registration No. 04007169

Assets
Non-current assets
Intangibles
Property, plant and equipment
Investments
Financial assets
Right of use assets

Current assets
Inventories
Trade and other receivables
Cash and cash equivalents

Total current assets
Total assets

Liabilities
Current liabilities
Trade and other payables
Lease liabilities
Taxation

Non-current liabilities 
Borrowings
Lease liabilities
Deferred tax 

Total liabilities

Net assets

Equity

Equity attributable to owners of the Parent
Called up share capital

Share premium
Other reserves
Retained earnings 
Revaluation reserve
Total equity

Group 
31 July 
2020 
£’000

Group 
31 July 
2019
Restated** 
£’000

Group 
31 July 
2018
(Transition)
Restated**
 £’000

Company 
31 July 
2020 
£’000

Company 
31 July 
2019
Restated** 
£’000

–
187,258
–
361
11,764
199,383

270
3,628
13,066

–
168,938
–
361
13,018
182,317

298
3,707
13,662

3,263
152,580
–
361
14,273
170,477

257
4,476
4,990

16,964
216,347

17,667
199,984

9,723
180,200

–
–
2,552
–
–
2,552

–
25,867
–

25,867
28,419

(4,676)
(1,298)
(368)
(6,342)

(50,705)
(11,158)
(26,760)
(88,623)

 (94,965)

 (4,753)
(1,171)
(339)
(6,263)

(42,331)
(12,455)
(22,385)
(77,171)

(83,434)

(5,159)
(1,035)
(612)
(6,806)

(37,170)
(13,627)
(19,735)
(70,532)

(77,338)

–
–
–
–

–
–
–
–

–

–
–
2,464
–
–
2,464

–
14,576
–

14,576
17,040

–
–
–
–

–
–
–
–

–

121,382

116,550

102,862

28,419

17,040

297

10,560
8,455
26,095
75,975
121,382

296

10,490
8,357
26,301
71,106
116,550

295

10,350
8,363
18,955
64,899
102,862

297

10,560
1,912
15,650
–
28,419

296

10,490
1,838
4,416
–
17,040

Notes

11b
13

 11c

14
15

 16

 18
 19
 20

21

26
27

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

As permitted by section 408 Companies Act 2006, the Parent Company’s statement of comprehensive income has 
not been included in these financial statements. The profit and comprehensive income for the year ended 31 July 
2020 was £14.8 million (2019: £3.8 million).

Approved by the Board of Directors and authorised for issue on 30 October 2020 and signed on its behalf by:

Andrew Jacobs  

Chief Executive Officer   

Ray Davies

Finance Director

66

Lok’nStore Group plc Annual Report and Accounts 2020 
 
  
Consolidated Statement of Cash Flows 
For the year ended 31 July 2020

Group
Year ended
31 July 
2020
£’000 

Group
Year ended 
31 July 
2019
Restated**
 £’000

Notes

29a

Operating activities

Cash generated from operations

Income tax paid

Net cash generated from operations

Investing activities

Proceeds of disposal of discontinued operation  
(net of disposal costs and cash included in sale)

Proceeds of sale of land (net of disposal costs)

Proceeds of sale of store 

Purchase of property, plant and equipment

Acquisition of subsidiary (net of cash acquired)

Interest received

Net cash used in investing activities

Financing activities

Proceeds from drawdown of new bank facility

Repayment of bank borrowings on retiring bank facility

Proceeds of bank borrowings utilised for store development

Finance costs paid on bank refinancing

Finance costs paid

Lease liabilities paid

Equity dividends paid

Proceeds from issue of Ordinary Shares (net)

Net cash from financing activities

Net (decrease)/increase in cash and cash equivalents in the period

Cash and cash equivalents at beginning of the period

Cash and cash equivalents at end of the period

9,700

(893)

8,807

–

–

–

11b

(11,628)

–

29

(11,599)

–

–

8,351

(113)

(1,074)

(1,467)

(3,572)

71

2,196

(596)

13,662

13,066

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements. 

No statement of cash flows is presented for the Company as it had no cash flows in either year.

9,545

(955)

8,590

6,849

796

7,418

(14,029)

(1,069)

31

(4)

42,971

(42,395)

5,653

(593)

(934)

(1,478)

(3,279) 

141

86

8,672

4,990

13,662

67

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies

General Information
Lok’nStore Group plc is an AIM listed company incorporated and domiciled in England and Wales. The address of 
the registered office is One Fleet Place, London, EC4M 7WS, UK. Copies of this Annual Report and Accounts may 
be obtained from the Company’s head office at 112 Hawley Lane, Farnborough, Hants, GU14 8JE or the investor 
section of the Company’s website at http://www.loknstore.co.uk. The principal activities of the Group and the nature 
of its operations are described in the Strategic Report.

Basis of Accounting
The statutory accounts for the year ended 31 July 2020 have been prepared in accordance with International 
Financial Reporting Standards (IFRS) and International Financial Reporting Interpretations Committee (IFRIC) 
Interpretations as adopted by the European Union and comply with those parts of the Companies Act 2006 that are 
applicable to companies reporting under IFRS. The Group has applied all accounting standards and interpretations 
issued by the International Accounting Standards Board and International Financial Reporting Interpretation 
Committee relevant to its operations and effective for accounting periods beginning on or after 1 August 2019. 

The statutory accounts for the year ended 31 July 2020 will be delivered to the Registrar of Companies following  
the Company’s Annual General Meeting and will be available from the investor section of the Company’s website  
at http://www.loknstore.co.uk. 

Statutory accounts for the year ended 31 July 2019 have been filed with the Registrar of Companies. The Auditor’s 
report for the year ended 31 July 2020 was unqualified, did not include a reference to any matter to which the Auditor 
drew attention by way of emphasis without qualifying their report and did not contain any statement under section 
498(2) or (3) of the Companies Act 2006. 

The financial statements have been prepared on the historic cost basis except that certain trading properties and 
non-current financial assets are stated at fair value. 

Standards Adopted in the Year 
IFRS 16, (Leases Accounting). The Group has applied IFRS 16 for the first time in this financial year. IFRS 16 
introduces significant changes to lessee accounting by removing the distinction between operating and finance 
leases and requiring the recognition of a Right of Use Asset and a corresponding lease liability in the Statement of 
Financial Position.

The prior year financial comparatives contained within these statements have been restated to reflect the first-time 
adoption of IFRS 16 which changes previously reported EBITDA, interest and depreciation numbers in the Statement 
of Comprehensive Income. Further details of these restatements can be found in note 1.

Standards in issue but not yet effective
At the date of authorisation of these financial statements the following standards, which have not been applied 
in these financial statements, were in issue but not yet effective. These standards, which are effective for annual 
periods beginning on or after 1 January 2020 have been adopted by the EU unless otherwise stated. 

•  Amendments to References to the Conceptual Framework in IFRS Standards; 

•  Amendments to IFRS 16, COVID-19 rent concession (effective 1 June 2020);

•  Amendments to IFRS 3, definition of a business;

• 

• 

IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors: Definition of Material; 

IAS 1 Presentation of Liabilities (effective 1 January 2023 – not EU endorsed)

The Directors do not anticipate that the adoption of these revised standards and interpretations will have a significant 
impact on the figures included in the financial statements in the period of initial application.

68

Lok’nStore Group plc Annual Report and Accounts 2020Basis of Consolidation
The consolidated financial statements incorporate the financial statements of the Company and entities controlled by 
the Company (and its subsidiaries) made up to 31 July each year. Control is achieved where the Company has power 
over the investee, exposure or rights to variable returns from the investee and the ability to use its power to vary 
those returns.

Intra-group transactions, balances, and unrealised gains and losses on transactions between Group companies are 
eliminated on consolidation, except to the extent that intra-group losses indicate an impairment.

Goodwill
Goodwill arising on consolidation represents the excess of the consideration transferred, the amount of any non-
controlling interest and the fair value of any previous interest in the acquired entity over the fair value of the identifiable 
assets and liabilities of a subsidiary at the date of acquisition. Goodwill is recognised as a non-current asset.

Any deficiency of the consideration transferred, the amount of any non-controlling interest and the fair value of  
any previous interest in the acquired entity below the fair value of identifiable assets and liabilities of a subsidiary  
(i.e. discount on acquisition) is recognised directly in profit or loss.

Goodwill is reviewed for impairment at least annually. For the purposes of impairment testing, assets are grouped at 
the lowest levels for which there are separately identifiable cash flows, known as cash generating units, and goodwill 
is allocated to these units. If the recoverable amount of the cash generating unit is less than the carrying amount of 
the unit, the impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the unit and 
then to the other assets of the unit pro-rata on the basis of the carrying amount of each asset in the unit. Impairment 
losses in relation to goodwill are recognised immediately in profit or loss and are not reversed in subsequent periods.

Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the 
estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current 
market assessment of the time value of money and the risks specific to the asset or CGU for which the estimate of 
future cash flows have not been adjusted.

Going Concern
The Directors can report that, based on the Group’s budgets and financial projections, which include the expected 
impact of COVID-19 on the Group, they have satisfied themselves that the business is a going concern. The impact 
of COVID-19 and the measures the Directors have taken to mitigate its effects are set out in ‘Our COVID-19 safe 
response’ section in the Managing Directors Review on page 18.

The Board has a reasonable expectation that the Company and the Group have adequate resources and facilities  
to continue in operational existence for the foreseeable future based on Group cash balances and cash equivalents 
of £13.1 million (2019: £13.7 million), undrawn committed bank facilities at 31 July 2020 of £23.7 million (2019:  
£32.0 million), and cash generated from operations in the year ended 31 July 2020 of £9.7 million (2019: £9.5 million). 

The Group has a bank facility of £75 million, with a further uncommitted £25 million accordion option taking the 
facility to £100 million. The increased facility will provide funding for new landmark site acquisitions and working 
capital to support the Group’s ambitious growth plans. 

The facility is a combined agreement with Lloyds Bank and The Royal Bank of Scotland plc and runs until April 2025 
with an option for a further one year extension. The interest rate is set at the London Inter-Bank Offer Rate (LIBOR) 
plus a 1.50%–1.75% margin based on a loan to value covenant test. 

The Group is fully compliant with all bank covenants and undertakings and is not obliged to make any repayments 
prior to expiration. The financial statements are therefore prepared on a going concern basis.

69

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Revenue Recognition
The Group recognises revenue when the amount of the revenue can be reliably measured and when goods are  
sold and title has passed. Revenue from services provided is recognised evenly over the period in which the services 
are provided.

a)  Self-storage Revenue

 Self-storage services are provided on a time basis. The price at which customers store their goods is dependent 
on size of unit and store location. Customers are invoiced on a four-weekly cycle in advance and revenue is 
recognised based on time stored to date within the cycle. When customers vacate they are rebated the unexpired 
portion of their four weekly advance payment (subject to a seven day notice requirement). Revenue is recognised 
evenly over the period of self-storage.

b)  Retail Sales

 The Group operates a packaging shop within each of its storage centres for selling storage related goods such as 
boxes, tape and bubble-wrap. Sales include sales to the public at large as well as self-storage customers. Sales 
of goods are recognised at point of sale when the product is sold to a customer.

c)  Insurance

 Customers may choose to insure their goods in storage. The weekly rate of insurance charged to customers is 
calculated based on the tariff per week for each £1,000 worth of goods stored by the customer. This charge is retained 
by Lok’nStore and covers the cost of the block policy and other costs. Customers are invoiced on a four-weekly 
basis for the insurance cover they use and revenue is recognised based on time stored to date within the cycle.

 The Group provides insurance to customers through a block policy purchased from its insurer. Block policyholders 
supply VAT exempt insurance transactions as principals rather than insurance related services as intermediaries 
and accordingly insurance income received from the customer is recognised as revenue rather than offset against 
the costs of the block policy.

The key characteristics of a block policy are that:

•  There is a contract between the block policyholder and the insurer which allows the block policyholder to 

effect insurance cover subject to certain conditions

•  The Group acting in our own name as the block policyholder procures insurance cover for third parties from 

the insurer

•  There is a contractual relationship between the block policyholder and third parties under which the insurance 

is procured

•  The block policyholder stands in place of the insurer in effecting the supply of insurance to the third parties

The Group is not exposed to any insured losses arising from its insurance activity.

d)  Management Fee Income

 Management fees earned for managing stores not owned by the Group are recognised over the period for which 
the services are provided. Fees are invoiced monthly based on revenue performance. Additional performance 
fees may be earned if an individual Managed Store EBITDA performance exceeds agreed thresholds. Periodic 
fees may also be earned for additional specific services provided and are invoiced when that service has been 
completed. Revenue is recognised for each performance condition once the condition has been met.

Segmental Information
In accordance with the requirements of IFRS 8 Operating Segments, the Group has reviewed its identifiable business 
segments and the information used and provided internally to the Board, which is considered to be the Chief Operating 
Decision Maker, in order to make decisions about resource allocation and performance management. Financial 
information is reported to the Board with revenue and profit analysed between self-storage activity and serviced 
archive and records management activity. All activities arise in the United Kingdom.

70

Lok’nStore Group plc Annual Report and Accounts 2020 
 
 
 
 
 
 
Adjusted EBITDA – Earnings Before Interest, Tax, Depreciation and Amortisation
This measure strips away non-cash charges, finance charges and tax and now also reflects the removal of property 
lease costs from operating expenses as a result of the implementation of IFRS 16. Adjusted EBITDA is defined as 
EBITDA before losses or profits on disposal, share-based payments, acquisition costs, exceptional items, finance 
income, finance costs and taxation.

Earnings before interest, tax, depreciation and amortisation (EBITDA), is defined as EBITDA before losses or profits on 
disposal, share-based payments, acquisition costs, and exceptional items, finance income, finance costs and taxation.

Adjusted Store EBITDA
This measure is Group Adjusted EBITDA before the deduction of central and head office costs however unlike Group 
Adjusted EBITDA this measure excludes the impact of IFRS 16 and includes leasing charges as normal operating 
costs of each store. The measure is designed to give clarity on the recurring operating cash flow of the business and 
provides important information on the underlying performance of the trading stores and shows the cash generating 
core of the business. Use of this metric enables us to provide additional information on store EBITDA contributions (after 
leasing costs) and the margins analysed between freehold and leasehold stores and according to the age of the stores.

Operating Profit
Operating profit is defined as profit after all costs except finance income, finance costs and taxation.

Discontinued Operations (2019)
The Group’s document storage business was sold in the previous financial year and its disposal constituted a 
discontinued operation. Separate reporting of discontinued operations is important in providing users of financial 
statements with the information necessary to determine the effects of a disposal on the ongoing continuing 
operations of our business. To ensure a clear separation of the financial performance of Continuing Operations, 
Discontinued Operations are shown separately on the Statement of Comprehensive Income as a profit on disposal 
(after tax) which combines operating profit with the profit arising on its disposal. The profit on discontinued 
operations is then aggregated with profit on continuing operations in determining the Group’s total net profit.

Taxation
Income tax expense represents the sum of the current tax payable and deferred tax.

Current tax payable or recoverable is based on taxable profit for the year. Taxable profit differs from profit as reported 
in the statement of comprehensive income because some items of income or expense are taxable or deductible in 
different years or may not be taxable or deductible. The Group’s liability for current tax is calculated using tax rates 
and laws that have been enacted or substantively enacted by the reporting date.

Deferred tax is the tax which may be payable or recoverable in the future arising from the temporary differences 
between the carrying amounts of assets and liabilities in the financial statements and the corresponding tax bases 
used in the computation of taxable profit. It is accounted for using the ‘balance sheet liability method’. Deferred tax is 
provided in full on the differences between the revalued amount of trading property assets carried in the Statement 
of Financial Position and their corresponding tax bases. Deferred tax liabilities are generally recognised for all taxable 
temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profits will 
be available against which deductible temporary differences can be utilised.

The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no 
longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the 
asset realised, based on tax rates that have been enacted or substantively enacted by the reporting date.

Tax is charged or credited to profit or loss, except when it relates to items charged or credited directly to other 
comprehensive income, in which case the tax is also recognised directly in other comprehensive income.

71

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Retirement Benefits
The amount charged to profit or loss in respect of pension costs is the contributions payable to money purchase 
schemes in the year. Differences between contributions payable in the year and contributions actually paid are shown 
as either accruals or prepayments in the statement of financial position. There are no defined benefits schemes.

Equity Share-based Payments
The cost of providing share-based payments to employees is charged to profit or loss over the vesting period of the 
related share options. The cost is based on the fair value of the options determined at grant date using the Black-
Scholes pricing model, which is appropriate given the vesting and other conditions attaching to the options. The 
charge is adjusted to reflect expected and actual levels of vesting.

Property Lease Premiums
Costs relating to the acquisition of long leases are classified as a non-current asset in the statement of financial position. 
Costs may include lease premiums paid on entering such a lease and other related costs. Following the opening of a 
store during the year amounts held under lease premiums are transferred to property plant and equipment.

Property, Plant and Equipment
Freehold properties and long leasehold properties are measured at fair value which represents the Group’s assessment 
of the highest and best use of the asset. Gains or losses arising from the changes in fair value of the trading properties 
are included in Other Comprehensive Income for the period in which they arise unless a decrease in fair value exceeds 
the cumulative valuation surplus for a particular asset, in which case the excess is recognised in profit or loss. A 
comprehensive external valuation is performed annually at each reporting date. Once a store is opened lease premiums 
are transferred to property, plant and equipment and carried at their transferred cost less any accumulated depreciation.

Short leasehold improvements, fixtures, fittings and equipment, and motor vehicles are carried at cost less 
accumulated depreciation. Expenditure related to the improvement of the buildings is capitalised and depreciated 
over the remaining period of the lease term.

Assets in the course of construction and land held for development of new stores (‘development property assets’) 
are carried at cost, less any recognised impairment loss. Depreciation of these assets commences when the assets 
are ready for their intended use.

Depreciation is provided on all property, plant and equipment other than freehold land and development property 
assets at rates calculated to write each asset down to its estimated residual value evenly over its expected useful life 
as follows:

Freehold property 

over 50 years straight line

Long leasehold property and lease premium 

over unexpired lease period or renewal term

Short leasehold improvements 

Fixtures, fittings and equipment 

Computer equipment 

Motor vehicles 

over unexpired lease period or renewal term

5% to 15% reducing balance

over two years straight line

25% reducing balance

The assets’ residual values, useful lives and methods of depreciation are reviewed and adjusted if appropriate on an 
annual basis. An item of property, plant and equipment is derecognised upon disposal or when no future economic 
benefits are expected from its use or disposal.

The additional depreciation arising from the revaluation of freehold and long leasehold properties of £466,418 (2019: 
£380,565) is included within total depreciation on the face of the statement of comprehensive income and transferred 
from the revaluation reserve to retained earnings each year.

Intangible Assets (Other Than Goodwill)
Customer relationships acquired in a business combination are measured initially at fair value and are subsequently 
amortised on a straight-line basis over their estimated useful lives (20 years).

72

Lok’nStore Group plc Annual Report and Accounts 2020Impairment of Property, Plant and Equipment and Intangible Assets (Other than Goodwill)
At each reporting date the Group reviews the carrying amounts of its property, plant and equipment and intangible 
assets to determine whether there is any indication that those assets have suffered an impairment loss. If any 
such indication exists the recoverable amount of the asset is estimated in order to determine the extent, if any, of 
the impairment loss. Where it is not possible to estimate the recoverable amount of an individual asset the Group 
estimates the recoverable amount of the cash-generating unit to which the asset belongs. If the recoverable amount 
of an asset or cash-generating unit is estimated to be less than its carrying amount, the carrying amount of the asset 
or cash-generating unit is reduced to its recoverable amount. An impairment loss is recognised immediately in profit 
or loss. Where an impairment loss is subsequently reversed, the carrying amount of the assets or cash-generating 
unit is increased to the revised estimate of its recoverable amount, not to exceed the carrying amount that would 
have been determined had no impairment loss been recognised for the asset or cash-generating unit in prior years. 
A reversal of an impairment loss is recognised immediately in profit or loss.

IFRS 16 – Leases 
Leases – the Group as Lessee

Initial and subsequent measurement of the Right of Use Asset

A Right of Use Asset is recognised at commencement of the lease and initially measured at the amount of the lease 
liability, plus any incremental costs of obtaining the lease and any lease payments made at or before the leased asset 
is available for use by the Group.

The Right of Use Asset is subsequently measured at cost less accumulated depreciation and any accumulated 
impairment losses. The depreciation methods applied are as follows:

•  Leased property – on a straight-line basis over the shorter of the lease term

The Right of Use Asset is adjusted for any re-measurement of the lease liability and lease modifications, as set out below.

Initial recognition of the lease liability

On commencement of a contract (or part of a contract) which gives the Group the right to use an asset for a period 
of time in exchange for consideration, the Group recognises a Right of Use Asset and a lease liability unless the lease 
qualifies as a ‘short-term’ lease or a ‘low-value’ lease.

Where the lease term is twelve months or less and the lease does not contain an option to purchase the leased 
asset, lease payments are recognised as an expense on a straight-line basis over the lease term. 

Leases where the underlying asset is ‘low-value’, lease payments are recognised as an expense on a straight-line 
basis over the lease term. 

Initial measurement of the lease liability

The lease liability is initially measured at the present value of the lease payments during the lease term discounted 
using the interest rate implicit in the lease, or the incremental borrowing rate if the interest rate implicit in the lease 
cannot be readily determined. 

The lease term is the non-cancellable period of the lease plus extension periods that the Group is reasonably certain 
to exercise and termination periods that the Group is reasonably certain not to exercise.

Lease payments include fixed payments, less any lease incentives receivable, variable lease payments dependant 
on an index or a rate (such as those linked to LIBOR) and any residual value guarantees. Variable lease payments are 
initially measured using the index or rate when the leased asset is available for use.

Subsequent measurement of the lease liability

The lease liability is subsequently increased for a constant periodic rate of interest on the remaining balance of the lease 
liability and reduced for lease payments. Interest on the lease liability is recognised in profit or loss, unless interest is directly 
attributable to qualifying assets, in which case it is capitalised in accordance with the Group’s policy on borrowing costs. 

73

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

IFRS 16 – Leases continued
Leases – the Group as Lessee continued

Re-measurement of the lease liability

The lease liability is adjusted for changes arising from the original terms and conditions of the lease that change the lease 
term, the Group’s assessment of its option to purchase the leased asset, the amount expected to be payable under a 
residual value guarantee and/or changes in lease payments due to a change in an index or rate. The adjustment to the 
lease liability is recognised when the change takes effect and is adjusted against the Right of Use Asset, unless the 
carrying amount of the Right of Use Asset is reduced to nil, when any further adjustment is recognised in profit or loss.

Adjustments to the lease payments arising from a change in the lease term or the lessee’s assessment of its option 
to purchase the leased asset are discounted using a revised discount rate. The revised discount rate is calculated as 
the interest rate implicit in the lease for the remainder of the lease term, or if that rate cannot be readily determined, 
the lessee’s incremental borrowing rate at the date of reassessment.

Lease modifications

A lease modification is a change that was not part of the original terms and conditions of the lease and is accounted 
for as a separate lease if it increases the scope of the lease by adding the right to use one or more additional assets 
with a commensurate adjustment to the payments under the lease.

For a lease modification not accounted for as a separate lease, the lease liability is adjusted for the revised lease 
payments, discounted using a revised discount rate. The revised discount rate use is the interest rate implicit in 
the lease for the remainder of the lease term, or if that rate cannot be readily determined, the lessee company’s 
incremental borrowing rate at the date of the modification.

Where the lease modification decreases the scope of the lease, the carrying amount of the Right of Use Asset is 
reduced to reflect the partial or full termination of the lease. Any difference between the adjustment to the lease 
liability and the adjustment to the Right of Use Asset is recognised in profit or loss. 

For all other lease modifications, the adjustment to the lease liability is recognised as an adjustment to the Right of 
Use Asset.

Investments
Shares in subsidiary undertakings are considered long-term investments and are classified as non-current assets  
in the Parent Company’s statement of financial position. All investments are stated at cost. Provision is made for any 
impairment in the value of non-current asset investments.

Inventories
Inventories are stated at the lower of cost and net realisable value. Cost is determined on a first in, first out basis.  
Net realisable value is based upon estimated selling prices less any costs of disposal. Provision is made for obsolete 
and slow moving items.

Financial Instruments
Financial assets and financial liabilities are recognised in the Statement of Financial Position when the Group 
becomes a party to the contractual provisions of the instrument. IFRS 9 covers the classification, measurement and 
derecognition of financial assets and liabilities. There has been no impact on the Group’s accounting for financial 
liabilities, as the new requirements only affect the accounting for financial liabilities that are designed at fair value 
through the income statement and the Group does not have any such liabilities. 

The impairment model under IFRS 9 requires the recognition of impairment provisions based on expected credit 
losses rather than only incurred credit losses as is the situation under IAS39. The significant financial assets held by 
the Group that will be affected by the impairment losses recognised under IFRS 9 are trade and other receivables.

74

Lok’nStore Group plc Annual Report and Accounts 2020Trade receivables as indicated in Note 15 are £0.75 million. As described in Note 15 the Group’s exposure to credit 
risk is low and the Group’s credit model robust. The Directors have assessed the impact of impairment losses 
recognised for trade receivables under IFRS 9 at 31 July 2020 based on actual losses experienced over the past five 
years and concluded that the impact and volatility on impairment losses recognised under IFRS 9 to be immaterial.

The Company holds interCompany loan and receivables balances with the subsidiaries of the Group as disclosed in 
Note 15. The Directors do not estimate there to be a material impact on the Company only Financial Statements from 
the recognition of impairment provisions for the loans and receivables.

Bank Borrowings and Finance Costs
Interest-bearing bank loans are recorded at the proceeds received net of direct issue costs. Issue costs are 
amortised against the carrying value amount of the loan over the period of the loan with the cost recognised in profit 
and loss as part of finance costs.

Borrowing costs are recognised in profit or loss in the year in which they are incurred, unless the costs are incurred 
as part of the development of a qualifying asset, when they will be capitalised. A qualifying asset is an asset that 
necessarily takes a substantial period of time to get ready for its intended use. Commencement of capitalisation 
is the date when the Group incurs expenditure for the qualifying asset, incurs borrowing costs and undertakes 
activities that are necessary to prepare the assets for their intended use. In the case of suspension of activities during 
extended periods, the Group suspends capitalisation. The Group ceases capitalisation of borrowing costs when 
substantially all of the activities necessary to prepare the asset for use are complete.

The Group has an active store development programme and in accordance with IAS 23 has material qualifying 
assets that take a substantial period of time to develop from acquisition to ultimate store opening. Accordingly 
borrowing costs have been capitalised in the current year that are directly attributable to the acquisition, construction 
and fit-out of these qualifying store assets. The Group funds these developments from a general bank revolving 
credit facility and the capitalisation rate applied is the average cost of these funds. When an individual store 
development is complete and the store has opened capitalisation of attributable borrowing costs ceases. In the 
current year £382,190 (2019: £430,321) interest was capitalised in respect of nine qualifying development assets.

Derivative Financial Instruments and Hedge Accounting
The Group’s activities expose it to interest rate risk. The Group has used interest rate swap contracts to hedge these 
exposures. The Group does not use derivative financial instruments for speculative or for any other purposes.

The use of financial derivatives is governed by the Group’s policies as approved by the Board of Directors. The Group 
documents its risk management objectives and strategy for undertaking hedging transactions within the Group’s Risk 
Register. The Group also documents its assessment both at hedge inception and on an on-going basis to assess 
whether the derivatives that are used are effective in offsetting changes in fair value or cash flows of the hedged items.

There were no financial derivatives held by the Group at 31 July 2020 or 31 July 2019.

Cash Flow Hedges
Hedges of exposures to variable cash flows attributable to a particular risk associated with a recognised asset or 
liability or a highly probable forecast transaction that could affect profit or loss are accounted for as cash flow hedges 
when the hedging criteria has been achieved. The Group designates certain derivative instruments as hedges of 
the variable rate borrowings. The effective portion of changes in the fair value is recognised in other comprehensive 
income whilst the gain or loss on the ineffective portion is recognised immediately in profit or loss.

Amounts accumulated in other comprehensive income are recycled to profit or loss in the periods when the hedged 
item affects profit or loss. However, when a forecast transaction that is hedged results in the recognition of a non-
financial asset, the gains and losses previously deferred into other comprehensive income are transferred from other 
comprehensive income and included in the initial measurement of the cost of the asset. The Group currently has no 
hedging instruments although hedging policy is kept under regular review.

75

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Trade Receivables
For trade receivables, expected credit losses are measured by applying an expected loss rate to the gross carrying 
amount. The expected loss rate comprises the risk of a default occurring and the expected cash flows on default 
based on the aging of the receivable. The risk of a default occurring always takes into consideration all possible 
default events over the expected life of those receivables (‘the lifetime expected credit losses’).

Trade receivables as indicated in Note 15 are £0.75 million. As described in Note 15 the Group’s exposure to credit 
risk is low and the Group’s credit model robust. The Directors have assessed the impact of impairment losses 
recognised for trade receivables under IFRS 9 at 31 July 2020 based on actual losses experienced over the past five 
years and concluded that the impact and volatility on impairment losses recognised under IFRS 9 to be immaterial. 

The Company holds inter-company loan and receivables balances with the subsidiaries of the Group as disclosed in 
Note 15. 

Liabilities and Equity
Financial liabilities and equity instruments issued by the Group are classified according to the substance of the 
contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the 
assets of the Group after deducting all of its liabilities and includes no obligation to deliver cash or other financial 
assets. Equity instruments issued by the Group are recorded at the proceeds received, net of direct issue costs. 
Interest bearing loans and overdrafts are initially measured at fair value net of direct transaction costs and are 
subsequently measured at amortised cost, using the effective interest rate method. Any difference between the 
proceeds net of transaction costs and the settlement or redemption of borrowings is recognised over the term of the 
borrowing. Trade and other payables are initially recognised at fair value and are subsequently stated at amortised 
cost using the effective interest rate method.

Cash and Cash Equivalents
Cash and cash equivalents comprises cash and short-term deposits and other short-term highly liquid investments 
that are readily convertible to a known amount of cash. The carrying amounts of these assets approximate to their 
fair value and the risk of changes in value is not significant.

Financial Assets
Trade, Group and other debtors which are receivable within one year and which do not constitute a financing 
transaction are initially measured at the transaction price and subsequently measured at amortised cost being the 
transaction price less any amounts settled and any impairment losses. Where the Group is entitled to receive cash 
under a management services agreement at a future specified date this is recorded as a financial asset at the current 
fair value of the cash ultimately receivable. Where this amount is receivable in more than one year hence the financial 
asset is presented as a non-current asset.

Impairment of Financial Assets
A financial asset is credit-impaired when events that have a detrimental impact on the estimated future cash flows of 
that financial asset have occurred.

The expected credit loss recognised in profit or loss for a credit impaired financial asset is the difference between 
the asset’s gross carrying amount and the present value of estimated future cash flows discounted at the financial 
asset’s original effective interest rate.

Net Debt
Net debt comprises the borrowings of the Group less cash and cash equivalents.

Provisions
Provisions are recognised when the Group has a present obligation as a result of a past event which it is probable 
will result in an outflow of economic benefits that can be reliably estimated.

76

Lok’nStore Group plc Annual Report and Accounts 2020Employee Benefit Trust
The Group operates an employment benefit trust and has de facto control of the shares held by the trust and bears 
their benefits and risks. The Group records certain assets and liabilities of the trust as its own. Finance costs and 
administrative expenses are charged as they accrue.

Own Shares
The cost of own shares held by the employee benefit trust (ESOP shares) and treasury shares is shown as a 
deduction from retained earnings. Earnings per share are calculated on the net shares in issue.

Critical Accounting Estimates and Judgements
The preparation of financial statements under EU-IFRS requires management to make estimates and assumptions 
that may affect the application of accounting policies and the reported amounts of assets and liabilities, income and 
expenses. Actual outcomes may differ from these estimates and assumptions. The estimates and assumptions that 
have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next 
financial year are discussed below.

a)  Estimate of fair value of trading properties

 The Group commissions an external valuation of its self-storage stores. This valuation uses a discounted 
cash flow methodology which is based on current and projected net operating income. Principal assumptions 
underlying management’s estimation of the fair value are those relating to stabilised occupancy levels expected 
future growth in storage rents and operating costs, maintenance requirements, capitalisation rates and discount 
rates. A more detailed explanation of the background and methodology adopted in the valuation of the Group’s 
trading properties is set out in note 11b. The carrying value of land and buildings held at valuation at the reporting 
date was £141.4 million (2019: £133.5 million) as shown in the table in note 11(b). 

b)  Assets in the course of construction and land held for store development  

(‘Development property assets’)

 The Group’s development property assets are held in the statement of financial position at historic cost and are 
not valued externally. In acquiring sites for redevelopment into self-storage facilities, the Group estimates and 
makes judgements on the potential net lettable storage space that it can achieve in its planning negotiations, 
together with the time it will take to achieve maturity occupancy level. In addition, assumptions are made on the 
storage fees that can be achieved at the store by comparison with other stores within the portfolio and within the 
local area. These judgements, taken together with estimates of operating costs and the projected construction 
cost, allow the Group to calculate the potential net operating income at maturity, projected returns on capital 
invested and hence to support the purchase price of the site at acquisition. Following the acquisition, regular 
reviews are carried out taking into account the status of the planning negotiations, and revised construction 
costs or capacity of the new facility, for example, to make an assessment of the recoverable amount of the 
development property. The Group reviews all development property assets for impairment at each reporting date 
in the light of the results of these reviews. Once a store is opened it is valued as a trading store. 

 The carrying value of development property assets at the reporting date was £29.9 million (2019: £18.4 million). 
Please see note 11b for more details.

c)  Classification of self-storage facilities as owner occupied properties rather than investment properties

 The Directors consider that Lok’nStore Group plc is the Parent Company of a ‘Trading business’ and is not wholly 
or mainly engaged in making investments. The holding of land is not a core activity. 

 The Group is an integrated storage solutions business offering a range of services to its customers. We provide 
services to our customers under contracts for the provision of storage services which do not give them any 
property or tenancy rights and a large number of the stores we operate are from properties where we do not 
own the land or the buildings. The assets we do own are valued on the basis of the trading cash flows that the 
operating businesses generate.

77

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
 
 
 
Accounting Policies continued

Critical Accounting Estimates and Judgements continued
c)  Classification of self-storage facilities as owner occupied properties rather than investment  
  properties continued

 The Group continues to develop its managed stores business where it uses its operational and logistic expertise 
to provide a full range of services to customers in stores we manage for third party owners. In recent years the 
Group has developed many new managed stores all of which are owned by third-party investors and managed  
by Lok’nStore.

 Previously owned sites at Woking, Ashford, Swindon and Crayford, have been the subject of sale and manage-
back transactions by which Lok’nStore has retained the management of the business when a third party owner 
acquired the business, land and buildings. All of this trading activity as well as the self-storage income earned 
from our leasehold stores’ activity demonstrate that the holding of land is not a core activity because the trading 
operation is not dependent on the ownership of land. See the chart on page 22 for the changing ownership 
structure of the stores.

 Furthermore, the Group has always and continues to comply with all of the usual accounting and tax protocols 
consistent with a trading business. As at the year-end, Lok’nStore operates 35 stores mainly in Southern 
England. Of the 35 stores, Lok’nStore owns the freehold interest in 15 stores, eight of the stores are held under 
commercial leases, with the remaining 12 managed stores operating under management contracts for third 
party owners. One of the features of Lok’nStore’s strategy is to increase the number of stores we manage for 
third parties selling our expertise in storage solutions management, operating systems and marketing, through 
management fees rather than retaining a proprietary interest in land and buildings.

 The classification of self-storage facilities as owner occupied properties rather than investment properties has 
resulted in the recognition of fair value gains in 2020 (net deferred of tax) of £5.6 million (2019: £11.4 million) in 
Other Comprehensive Income rather than the Income Statement.

d)  Application of IFRS 16

 The Group uses judgement to assess whether the interest rate implicit in the lease is readily determinable. When 
the interest rate implicit in the lease is not readily determinable, the Group estimates the incremental borrowing 
rate based on its external borrowings secured against similar asset, adjusted for the term of the lease. 

78

Lok’nStore Group plc Annual Report and Accounts 2020 
 
 
 
 
Notes to the Financial Statements
For the year ended 31 July 2020

1 Implementation of IFRS 16 – Leases
IFRS 16 represents a significant change to the way that the Group prepares its financial statements. The effective 
date of adoption is for accounting periods commencing after 1 January 2019 and the standard therefore applies to 
Lok’nStore’s financial statements for the year ended 31 July 2020 and has been applied in these financial statements 
using the full retrospective approach.

IFRS 16 primarily affects the accounting by lessees and results in the recognition of the value of almost all leases 
on the balance sheet. The standard removes the current distinction between operating and financing leases and 
requires recognition of an asset (the right to use the leased item) and a financial liability to pay rentals.

The application of IFRS 16 relates to the Groups property leases. The Group has no leases on any other types of assets.

The Statement of Financial Position: The Group’s leases on its leased stores are recognised as a ‘Right of 
Use Asset’ and as a corresponding liability at the year-end. Each lease payment is allocated between the liability 
element and the finance cost element. The finance costs are charged to profit and loss over the lease period so 
as to produce a constant periodic rate of interest on the remaining liability for the period. The Right of Use Asset is 
depreciated on a weighted depreciation charge based on the individual lease term of the separate leases. Assets 
and liabilities arising from a lease will initially be measured on a present value basis which will include the fixed rental 
payments less any lease incentives receivable. If the interest rate implicit in the lease cannot be readily determined 
the lease payments will be discounted by the Group’s incremental borrowing rate (cost of debt) to obtain an asset 
of similar value over a similar term with similar security. Right of Use Assets will be measured at cost comprising 
the initial measurement of the lease liability plus any initial direct costs (if any). The Group’s current property lease 
commitments are reported in Note 30.

The Statement of Profit or Loss: This is affected because the total expense is typically higher in the earlier years 
of a lease and lower in later years. Additionally, the rent operating expense that would usually be reported in these 
financial statements at £1.47 million (2019: £1.36 million) is replaced with interest and depreciation as a consequence 
of the ‘capitalisation effect’ of the leases, so the Group’s key metric of Adjusted EBITDA increases significantly by the 
removal of the rent expense from the operating profit and loss. Other performance measures including Operating 
Profit also increases although reported interest and depreciation will be higher. Accordingly, the key metrics and 
Alternative Performance Measures (APMs) have been updated for IFRS 16 in the KPIs section above.

The Consolidated Statement of Cash Flows: While overall underlying cash flow is unaffected by the changes the 
presentation within the Consolidated Statement of Cash Flows will change. Reported operating cash flows will be 
higher as cash payments for the principal portion of the lease liability are classified within financing activities.

The effect on financial ratios such as gearing or leverage causes them to rise as the lease liability now forms part of 
net debt.

To give a broad overview of the numerical effect on the implementation of IFRS 16 as it would apply to the current 
period and comparative numbers we have:

Continuing operations

Rents payable under leases 

Discontinued operations

Rents payable under leases

Total rents payable under leases 

Group
31 July 
2020
£’000 

Group
31 July 
2019
 £’000

1,467

1,356

–

1,467

122

1,478

79

Strategic ReportOverviewGovernanceFinancial StatementsFor the year ended 31 July 2020

1 Implementation of IFRS 16 – Leases continued
To ensure consistency and effective comparison with prior periods, the Group has elected to apply the full 
retrospective implementation approach with reinstatement of the comparative information. The transition date of 
initial application is therefore 1 August 2018. The lease liability is initially measured at the present value of the lease 
payments that are not paid at the commencement date, discounted by using the rate implicit in the leases. Where 
this cannot be readily determined the Present Value of all future operating lease payments is calculated using 2.2% 
as an effective cost of debt as the discount rate. This calculates an opening Right of Use Asset (ROU) as at 1 August 
2018 of £14.27 million. Correspondingly this is also the opening value of the lease liability following the capitalisation 
of the leases.

After the application of a weighted depreciation charge based on the individual lease term of the separate property 
leases and the imputation of an interest charge at 2.2% as part of the amortisation of the lease liability a reconciliation  
of the total leases to the IFRS lease liability is shown below:

Continuing Operations 

Statement of Financial Position (extract)

Right of Use Asset (ROU)

Equity – accumulated effect of restatement

Current Lease Liability

Amounts due within one year

Non-current Lease Liability

Amounts due in one to two years

Amounts due in three to five years

Amounts due in more than five years

Non-current Lease Liability

Total lease liability

Group
31 July 
2020 
IFRS 16 
£’000

11,764

692

12,456

Group
31 July 
2019
IFRS 16
Restated 
£’000

13,018

608

13,626

Group
31 July 
2018
(Transition)
IFRS 16
Restated 
£’000

14,273

389

14,662

1,298

1,171

1,035

1,327

2,881

6,950

11,158

12,456

1,298

3,352

7,805

12,455

13,626

1,171

3,709

8,747

13,627

14,662

80

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedStatement of Comprehensive Income (extract)

Property lease expense

Depreciation of Right of Use Asset (ROU)

Interest charged on lease liability

Impact on Comprehensive Income

Group
31 July 
2020 
IFRS 16
Restated 
£’000

1,467

(1,254)

(296)

(83)

Analysis of the effect within the Statement of Comprehensive Income

Increase in EBITDA

Increase/(decrease) in operating profit

Increase/(decrease) in PBT

Group
31 July 
2020 
IFRS 16
Restated 
£’000

1,467

213

(83)

Group
31 July 
2019
IFRS 16
Restated 
£’000

1,356

(1,254)

(321)

(219)

Group
31 July 
2019
IFRS 16
Restated 
£’000

1,356

101

(219)

Group
31 July 
2018
(Transition)
IFRS 16
Restated 
£’000

1,191

(1,254)

(325)

(389)

Group
31 July 
2018
(Transition)
IFRS 16
Restated 
£’000

1,191

(64)

(389)

The Group has applied a single discount rate equivalent to its effective cost of debt. For more detailed information  
on the Groups cash commitments under leases refer to note 30 (Commitments under leases).

81

Strategic ReportOverviewGovernanceFinancial Statements1 Implementation of IFRS 16 – Leases continued
Reconciliation of the impact of IFRS 16 on the previously reported 

Consolidated Statement of Comprehensive Income 

For the year ended 31 July 2019

Revenue

Total property, staff, distribution and general costs

Notes

2

3a

Year Ended 
31 July
2019
£’000

Impact of 
 IFRS 16
£’000

Year Ended 
31 July 
2019  

Restated
£’000

16,950

(9,557)

7,393

83

(2,207)

(46)

(2,336)

295

(54) 

(133) 

108

(2,228)

5,165

31

(605)

–

(574)

4,591

(1,211)

3,380

2,182

5,562

–

1,356

1,356

–

(1,254)

–

(1,254)

–

–

–

–

(1,254)

102

–

– 

(321)

(321)

(219)

– 

(219)

–

(219)

16,950

(8,201)

8,749

(83)

 (3,461)

(46)

(3,590)

295 

(54) 

(133) 

108

(3,482)

5,267

31

(605)

(321)

(895)

4,372

(1,211)

3,161

2,182

5,343

3(c)

3(c)

3(c)

4

5

5

8

12

27

5,562

(219)

5,343

13,765

(2,327)

11,438

11,438

17,000

17,000

 –

–

 – 

–

(219)

(219)

13,765

(2,327)

11,438

11,438

16,781

16,781

Adjusted EBITDA1

Amortisation of intangible assets

Depreciation

Equity settled share-based payments

Profit on sale of land at store

Costs of sale & manage–back of Crayford store

Deferred financing on bank loan written off

Operating profit

Finance income

Finance cost – bank borrowings

Finance cost – lease liabilities

Profit (loss) before taxation

Income tax expense 

Profit for the period from continuing operations

Profit for the period from discontinued operations

Profit for the period

Profit attributable to:

Owners of the Parent

Other Comprehensive Income 

Items that will not be reclassified to profit and loss

Increase in property valuation

Deferred tax relating to change in property valuation

Items that may be subsequently reclassified to profit and loss

Other comprehensive income

Total comprehensive income for the period

Attributable to: Owners of the Parent

1  Adjusted EBITDA is defined in the accounting policies section of the notes to the interim report.

82

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020Reconciliation of the impact of IFRS 16 on the previously reported 

Consolidated Statement of Comprehensive Income 

For the year ended 31 July 2019

Earnings per share attributable to owners  
of the Parent

Basic

Continuing operations

Discontinued operations

Total basic earnings per share

Diluted

Continuing operations

Discontinued operations

Total diluted earnings per share

Year Ended 
31 July 
2019
£’000

Impact of 
 IFRS 16
£’000

Notes

Year Ended 
31 July 
2019
Restated
£’000

10

10

11.69p

7.55p

19.24p

11.50p 

7.42p

18.92p

 (0.76p)

–

 (0.76p)

(0.75p)

–

 (0.75p)

10.93p

7.55p

18.48p

10.75p 

7.42p

18.17p

83

Strategic ReportOverviewGovernanceFinancial Statements1 Implementation of IFRS 16 – Leases continued
Reconciliation of the impact of IFRS 16 on the previously reported 

Consolidated Statement of Financial Position

31 July 2019

Notes

31 July 
2019 
£’000

 Impact of 
IFRS 16 
£’000

31 July 
2019  
Restated  

£’000

168,938

361

13,018

182,317

298

3,707

13,662

17,667

168,938

361

 –

169,299

298

3,707

13,662

17,667

 –

 –

13,018

13,018

 –

 –

 –

–

186,966

13,018

199,984

 (4,753)

 – 

(339)

(5,092)

 – 

(1,171)

 – 

(1,171)

(42,331)

– 

– 

(12,455)

(22,385)

(64,716)

 (69,808)

117,158

296

10,490

8,357

26,909

71,106

117,158

– 

(12,455)

 (13,626)

(608) 

 –

 –

 –

(608) 

 –

(608)

 (4,753)

(1,171)

(339)

(6,263)

(42,331)

(12,455)

(22,385)

(77,171)

(83,434)

116,550

296

10,490

8,357

26,301

71,106

 116,550

Assets

Non-current assets

Property, plant and equipment

Financial assets

Right of use assets

Current assets

Inventories

Trade and other receivables

Cash and cash equivalents

Total current assets

Total assets

Liabilities

Current liabilities

Trade and other payables

Lease liabilities

Taxation

Non-current liabilities 

Borrowings

Lease liabilities

Deferred tax

Total liabilities

Net assets

Equity

Equity attributable to owners of the Parent

Called up share capital

Share premium

Other reserves

Retained earnings 

Revaluation reserve

Total equity 

84

11b

11c

14

15

 16

 18

 19

 20

21

26

27

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020 
 
 
 
Reconciliation of the impact of IFRS 16 on the previously reported 

Consolidated Statement of Comprehensive Income 

For the year ended 31 July 2018

Revenue

Total property, staff, distribution and general costs

Adjusted EBITDA1

Amortisation of intangible assets

Depreciation 

Equity settled share-based payments

Carried interest – fees receivable

Receivables from warranty claims

Operating profit

Finance income

Finance cost – bank borrowings

Finance cost – lease liabilities

Profit (loss) before taxation

Income tax expense

Profit for the period from continuing operations

Profit for the period from discontinued operations

Profit for the period

Profit attributable to:

Owners of the Parent

Other Comprehensive Income 

Items that will not be reclassified to profit and loss

Increase in property valuation

Deferred tax relating to change in property valuation

Other comprehensive income

Total comprehensive income for the period

Attributable to:

Owners of the Parent

Year Ended 
31 July
2018
£’000

Impact of 
IFRS 16 
£’000

 15,372

(8,739)

6,633

(165)

 (1,880)

(33)

(2,078)

361

230

591

(1,487)

5,146

80

(463)

–

(383)

4,763

(1,459)

3,304

453

3,757

–

 1,190

1,190

– 

(1,254)

– 

(1,254)

–

–

–

(1,254)

(64)

–

– 

(325)

(325)

(389)

– 

(389) 

– 

(389)

Year ended 
31 July 
2018  
Restated  

£’000

 15,372

(7,549)

7,823

(165)

 (3,134)

(33)

(3,332)

361

230

591

(2,741)

5,082

80

(463)

(325)

(708)

4,374

(1,459)

2,915

453

3,368

3,757

(389)

3,368

15,723

(2,698)

13,025

13,025

16,782

–

–

– 

–

(389) 

15,723

(2,698) 

13,025

13,025

16,393

16,782

(389)

16,393

1  Adjusted EBITDA is defined in the accounting policies section of the notes to the interim report. 

85

Strategic ReportOverviewGovernanceFinancial Statements1 Implementation of IFRS 16 – Leases continued
Reconciliation of the impact of IFRS 16 on the previously reported 

Consolidated Statement of Comprehensive Income 

For the year ended 31 July 2018

Earnings per share attributable to owners of the Parent 

Basic

Continuing operations

Discontinued operations

Total basic earnings per share

Diluted

Continuing operations

Discontinued operations

Total diluted earnings per share

 Year ended 
31 July 
2018 
£’000

Impact of 
IFRS 16 
£’000

Year ended 
31 July 
2018  
Restated 
£’000

11.48p

1.57p

13.05p

11.28p 

1.55p

12.83p

 (1.35p)

 –

(1.35p)

(1.32p)

 –

 (1.32p)

10.13p

1.57p

11.70p

9.96p 

1.55p

11.51p

86

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020 
Reconciliation of the impact of IFRS 16 on the previously reported 

Consolidated Statement of Financial Position

31 July 2018

Assets

Non-current assets

Intangible assets

Property, plant and equipment

Financial assets

Right of use assets

Current assets

Inventories

Trade and other receivables

Cash and cash equivalents

Total current assets

Total assets

Liabilities

Current liabilities

Trade and other payables

Lease liabilities

Taxation

Non-current liabilities 

Borrowings

Lease liabilities

Deferred tax

Total liabilities

Net assets

Equity

Equity attributable to owners of the Parent

Called up share capital

Share premium

Other reserves

Retained earnings 

Revaluation reserve

Total equity 

31 July 
2018 
£’000

 Impact of 
IFRS 16 
£’000

 31 July 
2018  
Restated  

£’000

3,263

152,580

361

 –

156,204

257

4,476

4,990

9,723

 –

 –

 –

14,273

14,273

 –

 –

 –

–

3,263

152,580

361

14,273

170,477

257

4,476

4,990

9,723

165,927

14,273

180,200

 (5,159)

 – 

(612)

(5,771)

(37,170)

– 

(19,735)

(56,905)

(62,676)

103,251

295

10,350

8,363

19,344

64,899

103,251

 – 

(1,035)

 – 

(1,035)

– 

(13,627)

– 

(13,627)

(14,662)

(389)

–

–

–

(389)

–

(389)

 (5,159)

(1,035)

(612)

(6,806)

(37,170)

(13,627)

(19,735)

(70,532)

(77,338)

102,862

295

10,350

8,363

18,955

64,899

102,862

87

Strategic ReportOverviewGovernanceFinancial Statements 
 
2 Revenue 
Analysis of the Group’s revenue is shown below: 

Stores trading

Self-storage revenue

Insurance revenue

Retail sales

Total self-storage revenue – owned stores

Ancillary store revenue

Management fees – managed stores

Sub-total

Non-storage income

Total revenue per statement of comprehensive income

Group 
2020 
£’000

15,126

1,663

201

16,990

4

991

17,985

56

18,041

Group 
2019 
£’000

14,235

1,533

241

16,009

44

817

16,870

80

16,950

The Group’s serviced archive and record management segment was sold in the period and is presented as a 
discontinued operation (see note 12). Following the disposal, the Group has one operating segment, being self-
storage in the UK.

3(a) Property, Staff, Distribution and General Costs

Property and premises costs

IFRS 16 restatement – leases

Restated property and premises costs

Staff costs

General overheads

Sub-total operating costs

Retail products cost of sales (see note 3b) 

Group 
2020 
£’000

4,392

(1,467)

2,925

4,196

1,139

8,260

127

8,387

Group 
2019 
Restated** 
£’000 

4,022

(1,356)

2,666

4,111

1,244

8,021

180

8,201

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

3(b) Cost of Sales of Retail Products
Cost of sales represents the direct costs associated with the sale of retail products (boxes, packaging etc.), and  
the ancillary sales of insurance cover for customer goods, all of which fall within the Group’s ordinary activities.

Retail

Insurance

Other

88

Group 
2020 
£’000

98

13

16

127

Group 
2019 
£’000

121

26

33

180

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 20203(c) Other Income and Costs

Profit on sale of land at store1

Costs of sale & manage-back Crayford store2

Deferred financing on bank loan written off3

2019:

Group 
2020 
£’000

–

–

–

–

Group 
2019 
£’000

(295)

54

133

(108)

1 

2 

3 

 Profit on sale of land at store: During the year land at the rear of our Southampton store with a fair value of £500,000 was sold for £800,000. There was 
£4,043 of associated costs of sale. 

 Costs of sale & manage-back Crayford store: On 28 February 2019 the Crayford store was sold at its fair value to an investment fund for £7.52 million in 
cash. Lok’nStore will continue to manage the store maintaining the operational footprint of the business and will receive management and performance 
fees. Legal and professional costs associated with this transaction amounted to £54,483.

 Deferred financing on bank loan written off. In April 2019, the Group executed a new bank facility increasing facilities available by £25 million to £75 
million, with a further £25 million accordion option taking the facility to £100 million. The deferred element of the original financing costs of £133,307 
was accordingly written off.

4 Finance Income

Bank interest

Other interest

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

Interest receivable arises on cash and cash equivalents (see note 17).

5 Finance Costs

Bank interest

Non-utilisation fees

Bank loan arrangement fees

Interest on lease liabilities

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

Group 
2020 
£’000

29

–

29

Group 
2020 
£’000

510

183

137

296

1,126

Group 
2019 
Restated** 
£’000

24

7

31

Group 
2019  

Restated**
£’000 

452

89

64

321

926

89

Strategic ReportOverviewGovernanceFinancial Statements6 Profit Before Taxation 

Profit before taxation is stated after charging:

Depreciation and amounts written off property, plant and equipment:

Owned assets

Depreciation of right of use assets (IFRS 16) (Note 1)

Amortisation of intangible assets

Amounts payable to RSM UK Audit LLP and their associates for audit  
and non-audit services:

Audit services

– UK statutory audit of the Company and consolidated accounts

Other services

– the auditing of accounts of subsidiaries of the Company pursuant to legislation

Other services supplied pursuant to such legislation

– interim review 

– other services

Tax services

– compliance services

– advisory services

Comprising:

Audit services

Non-audit services 

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

Group 
2020 
£’000

Group 
2019  

Restated**
£’000 

2,525

1,254

3,779

–

3,779

68

–

9

–

23

9

109

68

41

109

2,207

1,254

3,461

83

3,544

66

–

12

3

23

31

135

66

69

135

90

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 20207 Employees

The average monthly number of persons (including Directors) employed by the Group 
during the year was:

Store management

Administration

Costs for the above persons:

Wages and salaries

Social security costs

Pension costs

Share based remuneration (options)

Group 
2020 
No.

142

25

167

Group 
2020 
£’000

3,580

440

114

4,134

88

4,222

Group 
2019 
No.

132

24

156

Group 
2019 
£’000

3,446

424

85

3,955

46

4,001

Share based remuneration is separately disclosed in the statement of comprehensive income. Wages and salaries 
of £91,815 (2019: £90,436) have been capitalised as additions to property, plant and equipment as they are directly 
attributable to the acquisition of these assets. All other employee costs are included in staff costs in the statement  
of comprehensive income.

In relation to pension contributions, there was £15,183 (2019: £13,217) outstanding at the year-end. 

There were no employees employed by Lok’nStore Group plc in the year (2019: nil).

91

Strategic ReportOverviewGovernanceFinancial Statements7 Employees continued
Directors’ Remuneration

Directors’ 
Remuneration 2020

Emoluments 
£

Bonuses 
£

Benefits 
£

Sub total 
£

Pension 
£

Gains 
on share 
options 
£

Total 
£

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

225,233

165,797

82,877

31,518

22,743

28,430

22.743

36,500

13,300

40,345

–

–

–

–

6,107

4,845

2,560

4.808

–

–

–

267,840

183,942

125,782

36,326

22,743

28,430

22.743

–

6,631

3,315

–

–

267,840

190,573

172,358

301,455

–

–

–

–

–

–

–

–

36,326

22,743

28,430

22,743

579,341

90,145

18,320

687,806

9,946

172,358

870,110

Directors’ 
Remuneration 2019

Emoluments 
£

Bonuses 
£

Benefits 
£

Sub total 
£

Pension 
£

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

220,816

160,968

78,931

30,900

22,297

27,873

22,297

38,250

22,641

64,034

–

–

–

–

5,435

4,612

2,364

4,804

–

–

–

264,501

188,221

145,329

35,704

22,297

27,873

22,297

–

4,829

2,631

–

–

–

–

Gains 
on share 
options 
£

–

–

–

40,580

–

–

–

Total 
£

264,501

193,050

147,960

76,284

22,297

27,873

22,297

564,082

124,925

17,215

706,222

7,460

40,580

754,262

Details of the Directors’ remuneration is shown above. Key management personnel are defined as the Directors of 
the Group and the additional participants in the Partnership Performance Plan (PPP).

The highest paid Director did not accrue any pension rights during the year. The benefits in kind all relate to medical 
insurance premiums paid on behalf of the Directors. The number of Directors to whom retirement benefits are 
accruing under money purchase pension schemes in respect of qualifying service is two (2019: two).

92

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 20208 Taxation

Current tax:

UK corporation tax 

Deferred tax:

Origination and reversal of temporary differences

Adjustments in respect of prior periods

Total deferred tax 

Income tax expense for the year

** 

 Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

The charge for the year can be reconciled to the profit for the year as follows:

Profit before tax

Tax on ordinary activities at the effective standard rate of corporation tax in the UK of 19% 
(2019: 19%)

Expenses not deductible for tax purposes

Depreciation of non-qualifying assets

Share based payment charges in excess of corresponding tax deduction

Impact of change in tax rate on closing deferred tax balances

Adjustments in respect of prior periods – deferred tax

Impact of change in tax rate on timing differences

Write-back of over provision

Other

Income tax expense for the year

Effective tax rate

Group 
2020 
£’000

920

730

66

796

1,716

2020 
£’000

4,690

931

–

229

17

806

66

(157)

(153)

(23) 

1,716

36%

Group 
2019 
Restated** 
£’000

811

400

–

400

1,211

2019 
Restated** 
£’000

4,372

880

18

355

2

– 

– 

(17) 

– 

(27)

1,211

28%

** 

 Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

In addition to the amount charged to profit or loss for the year, deferred tax relating to the revaluation of the Group’s 
properties of £3.7 million (2019: £2.3 million) has been recognised as a debit/credit directly in other comprehensive 
income (see note 20 on deferred tax). Impact of change in the tax rate on closing deferred tax balances arises 
because the deferred tax provision which used to be calculated at forward corporation tax rates of 17% is now 
calculated at the substantively enacted corporation tax rate and has therefore reverted to 19%. 

93

Strategic ReportOverviewGovernanceFinancial Statements9 Dividends

Amounts recognised as distributions to equity holders in the year:

Final dividend for the year ended 31 July 2018 (7.67 pence per share)

Interim dividend for the year to 31 July 2019 (3.67 pence per share)

Final dividend for the year ended 31 July 2019 (8.33 pence per share)

Interim dividend for the year to 31 July 2020 (4.00 pence per share)

2020 
£’000

–

–

2,413

1,159

3,572

2019 
£’000

2,217

1,062

–

–

3,279

In respect of the current year the Directors paid an interim dividend of 4.0 pence per share to shareholders on 
12 June 2020. The Directors propose that a final dividend of 9.00 pence per share will be paid to the shareholders. 
The total estimated dividend to be paid is £2.6 million based on the number of shares in issue at 16 October 2020 as 
adjusted for shares held in the Employee Benefits Trust. 

This is subject to approval by shareholders at the Annual General Meeting and has not been included as a liability  
in these financial statements. The ex-dividend date will be 26 November 2020; the record date 27 November 2020; 
with an intended payment date of 8 January 2020. The final deadline for Dividend Reinvestment Election (DRIP) is  
11 December 2020.

10 Earnings per Share
The calculations of earnings per share are based on the following profits and numbers of shares. 

Profit for the financial year attributable to continuing operations

Profit for the financial year attributable to discontinued operations

Total profit for the financial year attributable to owners of the Parent

Weighted average number of shares

For basic earnings per share

Dilutive effect of share options1

For diluted earnings per share

Group  
2020 
£’000

2,974

–

2,974

Group  
2019 
Restated**  

£’000

3,161

2,182

5,343

2020 
No. of shares

2019 
No. of shares

28,976,967

28,921,229

517,257

481,848

29,494,224

29,403,077

1 

Further options that could potentially dilute EPS in the future are excluded from the above because they are not dilutive in the period presented.  
Full details of share options are included in notes 22 to 25.

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

94

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020 
Earnings per share 

Basic

Continuing operations

Discontinued operations

Total basic earnings per share

Diluted

Continuing operations

Discontinued operations

Total diluted earnings per share

Group 
2020 
pence

10.26p

–

10.26p

10.08p

–

10.08p

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements. 

11(a) Intangible Assets

Group

Cost at 1 August 2018

Amortisation at 1 August 2018

Amortisation charge 

Amortisation at 31 July 2019

Disposal

Net book value at 31 July 2019 and 31 July 2020

Contractual 
customer 
relationships 
£’000 

3,309

(1,156)

(83)

(1,239)

(2,070)

–

 Goodwill
£’000 

1,110

–

–

–

(1,110)

–

Group 
2019  

Restated**
pence 

10.93p

7.55p

18.48p

10.75p

7.42p

18.17p

Total 
£’000

4,419

(1,156)

(83)

(1,239)

(3,180)

–

All goodwill and customer relationships were allocated to the serviced document storage cash-generating unit (CGU) 
identified as a separate business segment. 

In the previous year, on 31 January 2019 Lok’nStore disposed of its serviced document storage business Saracen 
Datastore Limited (‘Saracen’) for £7.64 million in cash against its Net Book Value as at 31 July 2018 of £5.4 million and 
which included the value of the intangible assets. The recoverable amount exceeds the carrying amount of the CGU. 

95

Strategic ReportOverviewGovernanceFinancial Statements11(b) Property, Plant and Equipment 

Development 
property 
assets at 
cost £’000

Land and 
buildings 
at valuation 
£’000 

Long 
leasehold 
land and 
buildings at 
valuation
£’000 

Short 
leasehold 
improvements 
at cost 
£’000 

Fixtures, 
fittings and 
equipment at 
cost 
£’000 

Motor 
vehicles 
at cost 
£’000 

Group

Cost or valuation

1 August 2018

Additions

Additions –  
Acquisition of subsidiary

16,570

108,486

6,667

–

2,804

–

11,438

1,493 

–

Reclassification 

(4,185)

17,116

(12,931)

Transfers

Disposals

Disposals – discontinued 
operations

Revaluations

31 July 2019

Depreciation

1 August 2018

Depreciation

Disposals

Disposals –discontinued 
operations

Revaluations

31 July 2019

Net book value at  
31 July 2019

Cost or valuation

1 August 2019

Additions

Reclassification 

Transfers

Disposals

Disposals – discontinued 
operations

Revaluations

31 July 2020

1 August 2019

Depreciation

Disposals

Revaluations

31 July 2020

6

(616)

– 

–

(6)

(8,058)

–

13,189

18,442

133,531

–

–

–

–

–

–

–

1,004

(428)

– 

(576)

–

18,442

133,531

18,442

11,443

133,531

149

–

–

–

– 

–

–

–

–

–

7,686

29,885

141,366

–

–

–

–

–

–

1,164

– 

(1,164)

–

Net book value at  
31 July 2020

29,885

141,366

96

–

–

–

–

–

–

–

– 

– 

– 

–

–

–

–

–

–

–

–

–

–

–

–

– 

– 

–

–

Total 
£’000

166,345

13,890

1,242

–

–

(9,783)

17

20

–

–

–

–

(7)

(2,358)

27,186

2,744

–

–

–

(1,109)

(2,267)

2,648

162

1,242

–

–

–

(84)

–

–

–

13,189

3,968

26,554

30

182,525

1,979

156

–

(57)

–

2,078

1,890

11,772

1,091

(726)

(640)

–

11,497

15,057

3,968

29

26,554

389

–

–

–

–

–

3,997

2,078

191

–

–

2,269

1,728

–

–

–

–

–

26,943

11,497

1,167

–

–

12,664

14,279

 14

13,765

5

–

(7)

–

12

18

2,256

(1,154)

(704)

(576)

13,587

168,938

30

182,525

–

–

–

(20)

–

–

10

12

2

(4)

–

12,010

–

–

(20)

–

7,686

202,201

13,587

2,524

(4)

(1,164)

10

14,943

–

187,258

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020 
The Group has an active store development programme and in accordance with IAS 23 has material qualifying 
assets that take a substantial period of time to develop from acquisition to ultimate store opening. Accordingly 
borrowing costs of £382,190 (2019: £430,321) have been capitalised in the current year that are directly attributable 
to the acquisition, construction and fit-out of these qualifying store assets. The total amount is carried in 
development property assets.

If all property, plant and equipment were stated at historic cost the carrying value would be £91.6 million  
(2019: £81.7 million).

Capital expenditure during the year totalled £12.0 million (2019: £14.0 million). This was primarily the purchase of our 
Stevenage and Salford sites, the exchange of contracts at our Warrington site, and the completion of construction 
works at our Leicester store which opened post-balance sheet in August 2020. Costs relating to the planning and 
pre-development works on our Bournemouth, Bedford, and Cheshunt sites also featured. 

Property, plant and equipment (non-current assets) with a carrying value of £187.3 million (2019: £168.9 million) are 
pledged as security for bank loans. 

Market Valuation of Freehold and Leasehold Land and Buildings

On 31 July 2020 a professional valuation was prepared by Jones Lang LaSalle Limited (JLL) in respect of 15 
freehold, and eight leasehold properties. The valuation was prepared in accordance with the RICS Valuation – Global 
Standards 2017, published by The Royal Institution of Chartered Surveyors (‘the RICS Red Book’) and the valuation 
methodology is explained in more detail below. The valuations were prepared on the basis of Fair Value as a fully 
equipped operational entity having regard to trading potential. The valuation was provided for accounts purposes 
and as such, is a Regulated Purpose Valuation as defined in the Red Book. In compliance with the disclosure 
requirements of the RICS Red Book JLL have confirmed that:

•  This is the fourth year that JLL has been appointed to value the properties 

•  The valuers who prepared the valuation have the necessary skills and experience having been significantly 

involved in the sector 

•  JLL do not provide other significant professional or agency services to the Company

• 

In relation to the preceding financial year of JLL the proportion of the total fees payable by the Company to the 
total fee income of the firm is less than 5% and is minimal

The valuation report indicates a total valuation for all properties valued of £168.4 million (2019: £162.7 million) of 
which £151.7 million (2019: £144.0 million) relates to freehold properties, and £16.7 million (2019: £18.7 million) relates 
to properties held under leases. 

Freehold land and buildings are carried at valuation in the statement of financial position. Short leasehold improvements 
at properties held under leases are carried at cost rather than valuation in accordance with IFRS.

For the trading properties the valuation methodology explained in more detail below is based on fair value as fully 
equipped operational entities, having regard to trading potential. Of the £151.7 million (2019:144.0 million) valuation 
of the freehold properties £12.3 million (2019: £13.0 million) relates to the net book value of fixtures, fittings and 
equipment, and the remaining £139.4 million (2019: £131.0 million) relates to freehold and long leasehold properties.

The 2020 valuation includes and reflects movements in value which have resulted from the operational performance 
of the stores and movements in the investment environment.

97

Strategic ReportOverviewGovernanceFinancial Statements11(b) Property, Plant and Equipment continued
Valuation Methodology

Jones Lang LaSalle Limited (JLL) have adopted the profits method of valuation, and cross checked with the direct 
comparison method based on recent transactions in the sector, which is the main method of pricing adopted by 
purchasers of self-storage properties. 

JLL have valued the assets on an individual basis and have disregarded any portfolio effect.

The profits method of valuation considers the cash flow generated by the trading potential of the self-storage facility. 
Due to the specialised design and use of the buildings, the value is typically based on their ability to generate a net 
income from operating as self-storage facilities. 

JLL have constructed a discounted cash flow model. This sets out their explicit assumptions on the underlying cash 
flow that they believe could be generated by a Reasonably Efficient Operator at each of the properties, both at the 
valuation date and in the near future as the properties increase their occupancy and rates charged to customers. 
Judgements are made as to the trading potential and likely long-term sustainable occupancy. 

Stable occupancy depends upon the nature of demand, size of property and nearby competition, and allows for 
a reasonable vacancy rate to enable the operator to sell units to new customers. In the valuation the assumed 
stabilised occupancy level for the 23 trading stores (both freeholds and leaseholds) averages 84.9% (2019: 84.3%).

Expenditure is deducted (such as business rates, staff costs, repair and maintenance, utilities, marketing and  
bad debts) as well as an operator’s charge which takes account of central costs. JLL also make an allowance  
for long-term capex requirements where applicable. The assumptions used by JLL include:

•  The cash flow for freeholds runs for an explicit period of 10 years, after which it is capitalised at an all risks yield 

which reflects the implicit future growth of the business, or a hypothetical sale

•  The cash flow for leaseholds continues for the unexpired term of the lease 

•  The discount rate applied has had regard to recent transactions, weighted average costs of capital and  

target return in other asset types with adjustments made to reflect differences in the risk and liquidity profile 

•  The weighted average annual discount rate adopted (for both freeholds and leaseholds) is 8.70%  

(2019: 10.09%). The yield arising from the first year of the projected cash flow is 6.08% (2019: 5.99%),  
rising to 8.13% (2019: 8.74%) in year five

•  JLL have assumed purchasers’ costs of 6.8% (2019: 6.8%)

•  The average assumed stabilised occupancy is 84.9% (2019: 84.3%)

•  The average exit yield assumed is 7.13% (2019: 7.22%)

The comparison method considers recent transactions where self-storage properties have sold, and then adjusts 
them based on a multiple of current earnings, and a capital value per square foot. They are adjusted to reflect 
differences in location, physical characteristics, local supply and demand, tenure and trading levels.

JLL reported that the Lok’nStore portfolio has generally performed very well in terms of increasing occupancy over 
the course of the year which has driven the assumed stabilised occupancy higher.

For leaseholds the same methodology has been used as for freehold property, except that no sale of the assets in 
the tenth year is assumed, but the discounted cash flow is extended to the expiry of the lease. The average unexpired 
term of the Group’s operating leaseholds is approximately nine years and seven months as at 31 July 2020 (11 years 
and 0 months: 31 July 2019). Valuations for stores held under leases are not reflected in the statement of financial 
position and the assets in relation to these stores are carried at cost less accumulated depreciation.

In 2011, one of the Group store’s leases was renegotiated and includes a ten year option to renew the leases from 
March 2026 to March 2036. The option to extend is only operable in the event that all four of the leases applicable 
to this store are extended and this option is personal to Lok’nStore or another ‘major self-storage operator’, to be 

98

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020approved by the landlord (approval not to be unreasonably withheld). The JLL valuation on this store is based on this 
Special Assumption that the option to extend the lease for 10 years is exercised. This is consistent with the approach 
taken in previous years. 

The fair value hierarchy within which the Fair Value measurements are categorised is level 3, in accordance with  
IFRS 13 fair value measurements.

Directors’ Valuation of Land and Property

The old Southampton store: Following the opening of the new Southampton store with the corresponding transfer 
of all customers from the old Southampton store, the vacant building was redeveloped for cruise parking. In 2020 
the Board concluded that management time and capital could be more effectively deployed within the self-storage 
business and the operation was closed. Accordingly, the Directors placed their valuation on the current developed 
site at £2.0 million (2019: £2.5 million) which is their best estimate of the potential realisable value of the site in current 
market conditions. 

The total value of land and property carried at Director Valuation at 31 July 2020 is £2.0 million (2019: £2.5 million).

11(c) Right of Use Assets (ROU)
Group Property Leases

Right of Use Asset (ROU) – opening balance

Depreciation of Right of Use Asset (ROU)

Right of Use Asset (ROU) – closing balance

Group 
31 July 
2020 
IFRS 16 
£’000

13,018

(1,254)

11,764

Group 
31 July 
2019 
IFRS 16
Restated** 
£’000

14,272

(1,254)

13,018

Group 
31 July
 2018 
(Transition)
IFRS 16
Restated**
£’000

15,526

(1,254)

14,272

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

The application of IFRS 16 relates to the Groups property leases. The Group has no leases on any other types of assets.

To ensure consistency and effective comparison with prior periods, the Group has elected to apply the full 
retrospective implementation approach with reinstatement of the comparative information. The transition date of 
initial application is therefore 1 August 2018. The Present Value of all future operating lease payments is calculated 
using 2.2% as an effective cost of debt as the single discount rate. This calculates an opening Right of Use Asset 
(ROU) as at 1 August 2018 of £14.3 million. 

The Right of Use Asset is depreciated on a depreciation charge based on the individual lease term of the  
separate leases.

12 Disposal of Saracen Datastore Limited 
On 31 January 2019 Lok’nStore disposed of its serviced document storage business Saracen Datastore Limited 
(‘Saracen’) for £7.64 million in cash against its Net Book Value as at 31 July 2018 of £5.4 million. 

In the short term the disposal proceeds were used to reduce overall Group borrowing and will improve all key 
banking ratios. In the medium term the disposal proceeds will be used to fund the ongoing investment into our highly 
accretive development pipeline of new self-storage centres, fulfilling the Company’s objective of growing asset value 
by recycling capital from lower growth assets into high growth landmark stores. 

The proceeds of disposal net of disposal costs was treated as a receipt in Investing Activities in the Consolidated 
Cash Flow Statement and contributed £6.85 million to the increase in cash and cash equivalents in the previous year.

99

Strategic ReportOverviewGovernanceFinancial Statements12 Disposal of Saracen Datastore Limited continued
Key amounts relating to the discontinued operation are as follows:

Revenue

Expenses

EBITDA

Depreciation

Finance income/costs

Profit before tax

Tax

Profit after tax

Profit on disposal of subsidiary

After tax disposal profit

Total profit on discontinued operations 

31 July 
2020 
£’000

31 July 
2019  

Restated**
£’000 

–

–

–

–

–

–

–

–

–

–

–

1,156

(902)

254

(48)

3

209

 8

217

1,965

1,965

2,182

**   Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

Before disposal, Saracen contributed £1.16 million to the Group’s revenue and £0.25 million to its EBITDA in the 
period up to its disposal on 31 January 2019. The carrying value of Saracen’s assets and liabilities that were sold  
on 31 January 2019 was as follows:

Assets

Non-current assets

Intangible assets

Property, plant and equipment

Current assets

Inventories

Receivables

Cash

Total assets

Current liabilities

Non-current liabilities

Total liabilities

Net assets disposed of

Cash proceeds (net of fees/costs of disposal) 

Profit on disposal

£’000

3,180

1,654

4,834

5

722

 508

1,235

6,069

(603)

(79)

(682)

5,387

7,352

1,965

The profit on disposal was included in profit on discontinued operations in the consolidated statement of comprehensive 
income. The Group believes that Substantial Shareholder Relief would be available on the gain made on the disposal 
of the shares. Proceeds from disposal of discontinued operation (net of disposal costs and cash included in sale) is 
presented as an investing activity in the consolidated statement of cash flows. 

100

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 202013 Investments

Company Investments in subsidiary undertakings

31 July 2018

Capital contributions arising from share-based payments

31 July 2019

Capital contributions arising from share-based payments

31 July 2020

£’000

2,418

46

2,464

88

2,552

The Company holds more than 20% of the share capital of the following companies, all of which are incorporated in 
England and Wales: 

Lok’nStore Limited3,5

Lok’nStore Trustee Limited1,3,4

Southern Engineering and Machinery 
Company Limited1,3,5

Semco Machine Tools Limited2,5,5

Semco Engineering Limited2,3,5

Saracen Datastore Limited1,5,6

ParknCruise Limited1,4

The Box Room (Self Storage) Limited1,4

% of shares and voting rights held

Class of 
shareholding

Directly

Indirectly

Nature of entity 

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

100

–

–

–

–

–

–

–

–

100

100

100

100

100 

100

100

Self-storage

Trustee

Self-storage

Dormant

Dormant

 Serviced Document Storage

Dormant

Self-storage

1 

2 

3 

4 

5 

6 

These companies are subsidiaries of Lok’nStore Limited.

These companies are subsidiaries of Southern Engineering and Machinery Company Limited and did not trade during the year. 

These companies have taken the exemption from audit under Section 479A of the Companies Act 2006.

The address of these companies is 112, Hawley Lane, Farnborough, Hants. GU14 8JE.

The address of these companies is 1, Fleet Place London EC4M 7WS.

The serviced document storage business was sold in the previous year.

14 Inventories

Consumables and goods for resale

Group 
2020 
£’000

270

Group 
2019 
£’000

298

The amount of inventories recognised in cost of sales as an expense during the year was £97,966 (2019: £120,954). 
(See Note 3(b)).

15 Trade and Other Receivables

Trade receivables

Other receivables

Prepayments and accrued income

Group 
2020 
£’000

746

2,451

431

3,628

Group 
2019 
£’000

1,055

2,270

382

3,707

The Directors consider that the carrying amount of trade and other receivables approximates their fair value.

101

Strategic ReportOverviewGovernanceFinancial Statements15 Trade and Other Receivables continued
Other receivables include monies receivable from the managed stores for services provided by the Group and also 
includes a £0.61 million VAT repayment owed to the Group by HMRC which was received post year-end. 

The following balances existed between the Company and its subsidiaries at 31 July:

Net amount due from Lok’nStore Limited

Company 
2020
 £’000

25,867

Company 
2019
 £’000

14,576

The amount due from Lok’nStore Limited is interest free. The balance is repayable on demand.

Trade receivables

In respect of its self-storage business the Group does not typically offer credit terms to its customers and hence the 
Group is not exposed to significant credit risk. All customers are required to pay in advance of the storage period. 
Late charges are applied to a customer’s account if they are more than 10 days overdue in their payment. The 
Group provides for receivables based upon sales levels and estimated recoverability. There is a right of lien over the 
customers’ goods, so if they have not paid within a certain time frame the Company has the right to sell the items 
they store to cover the debt owed by the customer. Trade receivables that are overdue are provided for based on 
estimated irrecoverable amounts, determined by reference to expected credit losses. 

For individual self-storage customers the Group does not perform credit checks. However, this is mitigated by the 
fact that all customers are required to pay in advance. Before accepting a new business customer who wishes to 
use a number of the Group’s stores, the Group uses an external credit rating to assess the potential customer’s 
credit quality and defines credit limits by customer. There are no customers who represent more than 5% of the total 
balance of trade receivables. 

Included in the Group’s trade receivables balance are receivables with a carrying amount of £110,668 (2019: 
£55,049) which are past due at the reporting date for which the Group has not provided as there has not been a 
significant change in credit quality and the amounts are still considered recoverable. The Group holds a right of lien 
over its self-storage customers’ goods if these debts are not paid. The average age of these receivables is 54 days 
past due (2019: 51 days past due).

Ageing of past due but not impaired receivables 

0–30 days

30–60 days

60+ days

Total

Movement in the allowance for credit losses

Balance at the beginning of the year

Impairment losses recognised

Amounts written off as uncollectible

Balance at the end of the year

102

Group 
2020 
£’000

16

16

79

111

Group 
2020 
£’000

191

20

(22)

189

Group 
2019 
£’000

14

4

37

55

Group 
2019 
£’000

165

39

(13)

191

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020The concentration of credit risk is limited due to the customer base being large and unrelated. Accordingly, the 
Directors believe that there is no further provision required.

Ageing of impaired trade receivables

0–30 days

30–60 days

60+ days

Total

16 Trade and Other Payables

Trade payables

Taxation and social security costs

Other payables

Accruals and deferred income

Group 
2020 
£’000

–

–

189

189

Group 
2020 
£’000

1,275

137

777

2,487

4,676

Group 
2019 
£’000

–

–

191

191

Group 
2019 
£’000

640

388

1,115

2,610

4,753

The Directors consider that the carrying amount of trade and other payables approximates fair value.

17 Financial Instruments
Capital management and gearing

The Group manages its capital to ensure that entities in the Group will be able to continue as a going concern while 
maximising the return to shareholders through the optimisation of the debt and equity balance. The capital structure of 
the Group consists of debts, which include the borrowings disclosed in note 18, cash and cash equivalents and equity 
attributable to the owners of the Parent, comprising issued capital, reserves and retained earnings as disclosed 
in the Consolidated Statement of Changes in Equity. The Group’s banking facilities require that management give 
regular consideration to interest rate hedging strategy. The Group has complied with this during the year.

The Group’s Board reviews the capital structure on an on-going basis. As part of this review, the Board considers the 
cost of capital and the risks associated with each class of capital. The Group seeks to have a relatively conservative 
gearing ratio (the proportion of net debt to equity) balancing the overall level with the opportunities for the growth of 
the business. The Board considers at each review the appropriateness of the current ratio in light of the above. The 
Board is currently satisfied with the Group’s gearing ratio. 

The gearing ratio at the year-end is as follows:

Gearing – Bank Borrowings

Gross debt

Cash and cash equivalents

Net debt

Total equity – balance sheet

IFRS restatement

Adjusted total equity

Net debt to equity ratio

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

Group 
2020 
£’000

(51,322)

13,066

(38,255)

121,382

692

122,074

31.3%

Group 
2019 
Restated** 
£’000

(42,972) 

13,662

(29,310) 

116,550

608

117,158

25.0%

103

Strategic ReportOverviewGovernanceFinancial Statements17 Financial Instruments continued
Capital management and gearing continued

Total Gearing – Bank Borrowings and lease liabilities

Gross debt – bank borrowings

Gross debt – lease liabilities

Cash and cash equivalents

Net debt

Total equity – balance sheet

Net debt to equity ratio

Group 
2020 
£’000

(51,322)

(12,455)

13,066

(50,711)

121,382

41.8%

Group 
2019  

Restated**
£’000 

(42,972) 

(13,626)

13,662

(42,936) 

116,550

36.8%

**   Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements. 

The modest increase in the Group’s gearing ratio arises principally through the combined effect of an increase in the 
value of its trading properties, and the cash generated from operations. These effects on gearing were offset by the 
purchase of our Stevenage and Salford sites, the exchange of contracts at our Warrington site, and the completion 
of construction works at our Leicester store which opened post-balance sheet in August 2020. Costs relating to the 
planning and pre-development works on our Bournemouth, Bedford, and Cheshunt sites also featured.

Exposure to credit and interest rate risk arises in the normal course of the Group’s business. 

A Derivative financial instruments and hedge accounting

The Group’s activities expose it primarily to the financial risks of interest rates. The Group previously has hedged 
through the deployment of interest rate swaps although the Group had no such instruments in place at 31 July 2019 
or 31 July 2020. The Board continues to keep its hedging policy under periodic review.

B Debt management

Debt is defined as non-current and current borrowings, as detailed in note 18. Equity includes all capital and reserves 
of the Group. The Group is not subject to externally imposed capital requirements.

The Group borrows through a joint revolving credit facility with Royal Bank of Scotland plc and Lloyds Banking Group 
secured on its store portfolio and other Group assets, excluding intangibles, with a net book value of £187.3 million 
(2019: £168.9 million). Borrowings are arranged to ensure the Group fulfils its strategy of growth and development 
of its stores and to maintain short-term liquidity. As at the reporting date the Group has a committed revolving credit 
facility of £75 million (2019: £75 million). This facility provides an accordion £25 million which, although uncommitted, 
can take the facility to £100 million and runs to 2024 with an option of two one year extensions. Undrawn committed 
facilities at the year-end amounted to £23.7 million (2019: £32.0 million). 

C Interest rate risk management

The Group’s policy on interest rate management is agreed at Board level and is reviewed on an on-going basis. 
All borrowings are denominated in Sterling and are detailed in note 18. The Group has a number of revolving loans 
within its overall revolving credit facility and as such is exposed to interest rate risks at the time of renewal arising 
from any upward movement in the LIBOR rate. 

Cash balances held in current accounts attract no interest but surplus cash is transferred daily to a treasury deposit 
account which earns interest at the prevailing money market rates1. All amounts are denominated in Sterling. The 
balances at 31 July 2020 are as follows:

104

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020Variable rate treasury deposits1
SIP trustee deposits
Cash in operating current accounts
Other cash and cash equivalents
Total cash and cash equivalents

Group 
2020 
£’000
11,608
63
1,385
10
13,066

Group 
2019 
£’000
12,232
63
1,357
10
13,662

1  Money market rates for the Group’s variable rate treasury deposit track Royal Bank of Scotland plc base rate. 

The Interest rate between August 2019 and 28 May 2020 was 0.30% on balances greater than £1 million and 0.20% 
on balances below £1 million. This rate had been in place since 2 August 2018. On 29 May 2020, the rate on the 
account changed to a flat rate of 0.01% Gross/AER on all balances.

The rate attributable to the variable rate deposits at 31 July 2020 was 0.01%. 

The Group reviews the current and forecast projections of cash flow, borrowing and interest cover as part of its 
monthly management accounts review. In addition, an analysis of the impact of significant transactions is carried out 
regularly, as well as a sensitivity analysis of the impact of movements in interest rates on gearing and interest cover. 

D Interest rate sensitivity analysis

Over the longer term, significant changes in interest rates may have an impact on consolidated earnings.

At 31 July 2020, it is estimated that an increase of one percentage point in interest rates would have reduced the 
Group’s annual profit before tax by £513,222 (2019: £429,717) and conversely a decrease of one percentage point 
in interest rates would have increased the Group’s annual profit before tax by £513,222 (2019: 429,717). There would 
have been no effect on amounts recognised directly in other comprehensive income. The sensitivity has been 
calculated by increasing by 1% the average variable interest rate of 1.69% applying to the variable rate borrowings  
of £51.3 million in the year (2019: £43.0 million/2.11%). 

E Cash management and liquidity

Ultimate responsibility for liquidity risk management rests with the Board of Directors, which has built an appropriate 
liquidity risk management framework for the management of the Group’s short, medium and long-term funding and 
liquidity management requirements. The Group manages liquidity risk by maintaining adequate reserves, banking 
facilities and reserve borrowing facilities by continuously monitoring forecast and actual cash flows and matching 
the maturity profiles of financial assets and liabilities. Included in note B above is a description of additional undrawn 
facilities that the Group has at its disposal to further reduce liquidity risk.

Short-term money market deposits are used to manage liquidity whilst maximising the rate of return on cash 
resources, giving due consideration to risk.

F Foreign currency management

The Group operates solely in the United Kingdom and as such all of the Group’s financial assets and liabilities are 
denominated in Sterling and there is no exposure to exchange risk. 

G Credit risk

The credit risk management policies of the Group with respect to trade receivables are discussed in note 15. There 
has not been a significant change in credit quality. The Group has a robust credit model with customers paying 
four-weekly in advance for their storage. The Group has no significant concentration of credit risk, with exposure 
spread across over 12,500 customers and with no individual self-storage customer accounting for more than 1% 
of total revenue and no group entities under common control (e.g. Government) accounting for more than 10% of 
total revenues. The Group holds a right of lien over its self-storage customers’ goods if customer debts are not paid 
although this is used relatively infrequently within the context of overall customer numbers and only ever as a final 
stage in the debt recovery process.

105

Strategic ReportOverviewGovernanceFinancial Statements17 Financial Instruments continued
G Credit risk continued

The credit risk on liquid funds is limited because the counterparty is a bank with high credit ratings assigned by 
international credit-rating agencies, in line with the Group’s policy which is to borrow from major institutional banks 
when arranging finance.

The Group’s maximum exposure to credit risk at 31 July 2020 was £2.40 million (2019: £3.38 million) on receivables 
and £13.1 million (2019: £13.7 million) on cash and cash equivalents. 

H Maturity analysis of financial liabilities

The undiscounted contractual cash flow maturities are as follows:

2020 – Group

Over five years

From two to five years

From one to two years

Due after more than one year

Due within one year

Total contractual undiscounted cash flows

2019 – Group

Over five years

From two to five years

From one to two years

Due after more than one year

Due within one year

Total contractual undiscounted cash flows

I Fair values of financial instruments

Categories of financial assets and financial liabilities

Financial assets

Trade and other receivables1

Cash and cash equivalents

Financial liabilities

Trade and other payables

Bank loans

Trade and other 
payables 
£’000

Borrowings 
£’000

Interest on 
borrowings 
£’000

–

–

–

–

2,585

2,585

–

51,322

–

51,322

–

51,322

–

2,364

865

3,229

865

4,094

Trade and other 
payables 
£’000

Borrowings 
£’000

Interest on 
borrowings 
£’000

–

–

–

–

2,199

2,199

–

42,972

–

42,972

–

42,972

Group 
2020 
£’000

3,610

13,066

(2,585)

(50,705)

–

2,474

906

3,380

906

4,286

Group 
2019 
Restated** 
£’000

3,992

13,662

(2,199)

 (42,331)

1 

Includes £361,460 relating to fees receivable in 2022 from the Aldershot managed store currently classified as a non-current asset (measured at fair value).

**   Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements. 

106

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020The fair values of the Group’s cash and short-term deposits and those of other financial assets equate to their 
carrying amounts. The Group’s receivables and cash and cash equivalents are all classified as loans and receivables 
and carried at amortised cost. The amounts are presented net of provisions for doubtful receivables and allowances 
for impairment are made where appropriate. Trade and other payables and bank borrowings are all classified as 
financial liabilities measured at amortised cost.

J Company’s financial instruments

The Company’s financial assets are amounts owed by subsidiary undertakings amounting to £25,9 million (2019: 
£14.6 million) which are classified as loans and receivables, and the investment in its subsidiary undertaking of £2.55 
million (2019: £2.46 million). These amounts are denominated in Sterling, are non-interest bearing, are unsecured and 
fall due for repayment within one year. No amounts are past due or impaired. The Company has no financial liabilities.

18 Borrowings

Bank borrowings

Non-current

Bank loans repayable in more than two years but not more than five years

Gross

Deferred financing costs

Net bank borrowings

Non-current borrowings

Group 
2020 
£’000

51,322

(617)

50,705

50,705

Group 
2019 
£’000

42,972

(641)

42,331

42,331

The Group has a joint £75 million five year revolving credit facility banking facility with Lloyds Bank and Royal Bank 
of Scotland plc. The facility provides an accordion £25 million which can take the facility to £100 million and runs to 
April 2025 with an option of a one year extension. 

The Group currently has £51.3 million drawn against its facility which is secured with RBS and Lloyds jointly by legal 
charges and debentures over the freehold and leasehold properties and other tangible assets of the business with a net 
book value of £187.8 million (2019 £168.9 million) together with cross-company guarantees from Group companies. 

On 14 July 2020, the Group implemented a one year extension on its existing joint banking facility. The facility which 
was due to expire in April 2024, will now run until April 2025 providing funding for more landmark site acquisitions.

The £75 million five year revolving credit facility set the interest rate margin at the London Inter-Bank Offer Rate (LIBOR) 
plus 1.50%–1.75% based on a loan to value covenant test. This rate is 1.50% currently and our current all in debt 
cost on £51.2 million drawn is averaging 1.6%-1.7%.

Bank covenants and margin are unaffected by this extension of term. 

19 Lease Liabilities
To ensure consistency and effective comparison with prior periods, the Group has elected to apply the full 
retrospective implementation approach with reinstatement of the comparative information. The transition date of 
initial application is therefore 1 August 2018. The lease liability is initially measured at the present value of the lease 
payments that are not paid at the commencement date, discounted by using the rate implicit in the leases. Where 
this cannot be readily determined the Present Value of all future operating lease payments is calculated using 2.2% 
as an effective cost of debt as the discount rate. 

After the application of a weighted depreciation charge based on the individual lease term of the separate leases and 
the imputation of an interest charge at 2.2% as part of the amortisation of the lease liability the total lease liabilities 
stated under the first-time adoption of IFRS 16 is shown below. The impact of the adoption of IFRS 16 is also set  
out in note 1 of the financial statements.

107

Strategic ReportOverviewGovernanceFinancial Statements19 Lease Liabilities continued

Lease liabilities attributable to Right of Use assets

Current lease liabilities

Amounts due within one year

Non-current lease liabilities

Amounts due in one to two years

Amounts due in three to five years

Amounts due in more than five years

Non-current lease liabilities

Total lease liabilities

Lease liabilities attributable to Right of Use assets

Balance B/Fwd

Lease repayments

Lease interest (non-cash)

Total lease liabilities

Group 
2020 
£’000

Group 
2019  

Restated**
£’000 

1,298

1,171

1,326

2,881

6,950

11,157

12,455

Group 
2020 
£’000

13,626

(1,467)

296

12,455

1,298

3,352

7,805

12,455

13,626

Group 
2019  

Restated**
£’000 

14,662

(1,356)

320

13,626

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

The application of IFRS 16 relates to the Group’s property leases. The portfolio of property leases all have similar 
characteristics. Subject to periodic future rent reviews, typically every five years, there are no variable lease payments. 
The Group has no leases on any other types of assets.

The total cash outflow for leases is set out in note 30 (Commitments under property leases).

20 Deferred Tax 

Deferred tax liability

Liability at start of year

Charge to income for the year – continued operations

Charge to income for the year – discontinued operations

Total charge to income for the year 

Tax charged directly to other comprehensive income

Tax credited – disposal of subsidiary

Initial recognition on acquisition of subsidiary

(Credit)/debit to share-based payment reserve

Liability at end of year

108

Group 
2020 
£’000

22,385

796

–

796

3,602

–

–

(23)

26,760

Group 
2019 
£’000

19,735

400

32

432

2,327

(134)

24

1

22,385

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020The following are the major deferred tax liabilities and assets recognised by the Group and the movements during 
the year:

At 1 August 2019

Charge/(credit) to income  
for the year

Charge to other comprehensive 
income

Reclassification following  
store disposal 

Charge to share-based  
payment reserve

At 31 July 2019

Charge/ (credit) to income  
for the year

Charge to other  
comprehensive income

Charge to share-based  
payment reserve

At 31 July 2020

Accelerated 
Capital 
Allowances 
£’000

Other 
temporary 
differences 
£’000

Revaluation 
of 
properties 
£’000

Rolled 
over gain 
on disposal 
£’000

2,879

336

383

(14) 

–

–

–

3,215

434

–

–

–

–

–

369

110

–

–

14,568

2,146

–

2,327

(558)

–

16,337

– 

3,602

–

– 

–

558

–

2,704

 252

–

–

 Share 
options 
£’000

(241)

 –

– 

– 

1 

Total 
£’000

19,735

322

2,327

–

1 

(240)

22,385

–

–

796

3,602

(23)

(23)

3,649

479

19,939

2,956

(263)

26,760

The increase in the deferred tax liability arises substantially from a combination of an increase in the valuation of the 
Group’s stores and a rise in forward tax rates which used to be calculated at forward corporation tax rates of 17% 
and is calculated at the substantively enacted corporation tax rate and has therefore reverted to 19%. The deferred 
tax provision is substantially a tax provision against the potential crystallisation (sales) of revalued properties and 
past ‘rolled over’ gains and amounts to £26.8 million (2019: £22.4 million) – the crystallisation of which is within the 
Board’s control.

21 Share Capital

Authorised:

35,000,000 Ordinary Shares of 1 penny each (2019: 35,000,000)

Allotted, issued and fully paid Ordinary Shares

Balance at start of year

Options exercised during the year 85,171 (2019: 195,692)

Balance at end of year

Number of shares at start of the year 

Options exercised during the year

Number of shares at end of the year

The Company has one class of Ordinary Shares which carry no right to fixed income.

2020
£’000

350

£’000

296

1

297

2019
£’000

350

£’000

295

1

296

Called up,
allotted and
fully paid
Number

Called up,
allotted and
fully paid
Number

29,583,786

29,498,615

49,504

85,171

29,633,290

29,583,786

109

Strategic ReportOverviewGovernanceFinancial Statements22 Equity Settled Share-based Payment Plans 
The Group operates three equity-settled share-based payment plans; one approved and two unapproved share 
option schemes. 

The Company has the following share options:

2020
Summary

Unapproved Share Options  
(refer note 24(a))

Unapproved Share Options  
(PPP Scheme) – refer note 24(b))

Approved CSOP Share Options  
(refer note 25)

Total

2019
Summary

Unapproved Share Options  
(refer note 24(a))

Unapproved Share Options  
(PPP Scheme) – refer note 24(b))

Approved CSOP Share Options  
(refer note 25)

As at
31 July 2019
No of options

Granted

Exercised

Lapsed/
surrendered

750,851

8,945

(44,692)

540,000

290,000

–

– 

–

As at
31 July 2020
No of options

715,104

830,000

94,939

11,079

(4,812)

(3,271)

97,935

1,385,790

310,024

(49,504)

(3,271)

1,643,039

As at
31 July 2018
No of options

Granted

Exercised

817,551

3,300

(70,000)

140,000

400,000

–

Lapsed/
surrendered

As at
31 July 2019 
No of options

– 

–

750,851

540,000

92,199

15,673

(9,952)

(2,981)

94,939

Total

1,049,750

418,973

(79,952)

(2,981)

1,385,790

The following table shows options held by Directors under all schemes. 

Total at 
31 July 
2019

Options 
granted

Options 
Exercised/
lapsed

Unapproved 
Scheme 

Approved 
CSOP share 
options

Total at 
31 July 
2020

2020

Executive Directors

A Jacobs – Unapproved

A Jacobs – PPP 

A Jacobs – total

RA Davies – Unapproved

RA Davies – CSOP

RA Davies – PPP 

RA Davies – total

206,087

80,000

286,087

246,977

7,742

80,000

334,719

–

40,000

40,000

–

–

40,000

40,000

–

–

–

– 

–

–

– 

206,087

120,000

326,087

246,977

–

120,000

366,977

N Newman-Shepherd – Unapproved

172,421

N Newman-Shepherd – CSOP

N Newman-Shepherd – PPP 

N Newman-Shepherd – total

Non-Executive Directors

10,661

120,000

303,082

–

–

(36,822) 

135,599

(2,043) 

–

60,000

60,000

180,000

315,599

– 

– 

–

–

–

–

–

7,742

–

7,742

–

8,618

–

8,618

206,087

120,000

326,087

246,977

7,742

120,000

374,719

135,599

8,618

180,000

324,217

SG Thomas – Unapproved

5,217

–

5,217

–

5,217

All Directors – total

929,105

140,000

(38,865)

1,013,880

16,360

1,030,240

110

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020 
 
Total at 
31 July 
2018

Options 
granted

Options 
Exercised/
lapsed

Unapproved 
Scheme 

Approved 
CSOP share 
options

Total at 
31 July 
2019

2019

Executive Directors

A Jacobs – Unapproved

A Jacobs – PPP 

A Jacobs – total

RA Davies – Unapproved

RA Davies – CSOP

RA Davies – PPP 

RA Davies – total

N Newman-Shepherd – Unapproved

N Newman-Shepherd – CSOP

N Newman-Shepherd – PPP 

206,087

–

206,087

246,977

7,742

–

254,719

172,421

10,661

–

N Newman-Shepherd – total

183,082

Non-Executive Directors

–

80,000

80,000

–

–

80,000

80,000

–

–

120,000

120,000

–

–

–

– 

–

–

– 

– 

– 

– 

– 

206,087

80,000

286,087

246,977

–

80,000

326,977

172,421

–

–

–

–

7,742

–

7,742

–

–

10,661

120,000

292,421

–

10,661

206,087

80,000

286,087

246,977

7,742

80,000

334,719

172,421

10,661

120,000

303,082

SG Thomas – Unapproved

25,217

–

All Directors – total

669,105

280,000

(20,000)

(20,000)

5,217

910,702

–

5,217

18,403

929,105

The grant of options to Executive Directors and senior management is recommended by the Remuneration Committee 
on the basis of their contribution to the Group’s success. The options vest after two and a half, three or five years, 
subject to the performance criteria attached to the options. 

Under the CSOP Approved Share Option scheme (Note 25) and the Unapproved Share Options scheme (Note 24(a)), 
the exercise price of the options is equal to the closing mid-market price of the shares on the trading day previous to 
the date of the grant. Exercise of an option is subject to continued employment or in the case of unapproved options 
at the discretion of the Board. The life of each option granted is six and a half to seven years. There are no cash 
settlement alternatives.

The rules governing the PPP scheme are disclosed in Note 24(b).

Under the CSOP Approved Share Option scheme (Note 25) and the Unapproved Share Options scheme (Note 24(a)), 
the expected volatility is based on a historical review of share price movements over a period of time, prior to the 
date of grant, commensurate with the expected term of each award. The expected term is assumed to be six and 
a half years which is part way between vesting (two and a half to three years after grant) and lapse (10 years after 
grant). The risk free rate of return is the UK gilt rate at date of grant commensurate with the expected term (i.e. six 
and a half years).

Under the Partnership Performance Plan (Note 24(b)), the expected volatility is based on a historical review of share 
price movements over a period of time, prior to the date of grant, commensurate with the expected term of each 
award. For options granted on 31 July 2020, the expected term is assumed to be 12.4 years, which is halfway 
between vesting and lapse. For options granted on 31 January 2020, the expected term is assumed to be 11.2 years. 
The vesting date is based upon the assumption that the CAD and/or NAV targets are met at the same time as the 
share price target is met, and the lapse date is the fifteenth anniversary of the grant. The risk free rate of return is  
the UK gilt rate at date of grant commensurate with the expected term (i.e. 12.4 years).

The total charge for the year relating to employer share-based payment schemes was £87,990 (2019: £46,221), all of 
which relates to equity-settled share-based payment transactions. 

111

Strategic ReportOverviewGovernanceFinancial Statements 
 
23 Enterprise Management Initiative Scheme 
The Company operated a share option scheme under the Enterprise Management Initiative (EMI).

The Group has for some years no longer met the EMI Scheme qualifying criteria. Accordingly, there were no options 
issued under this scheme during the year, and no options remained at the year-end. The scheme is now closed.

24(a) Unapproved Share Options
The Company issues unapproved share options, the vesting conditions of which have been met.

Movements in the year are shown below:

Outstanding at 1 August

Granted during the year

Forfeited during the year

Exercised during the year

Outstanding at 31 July

Exercisable at 31 July

Weighted 
average 
exercise price 
2020 
pence

178.76

570.00

– 

130.22

179.08

171.04

Options 
2020 
number

750,851

8,945

– 

(44,692)

715,104

698,514

Weighted 
average 
exercise price 
2019 
pence

174.59

527.00

– 

146.46

178.76

164.43

Options 
2019 
number

817,551

3,300

– 

(70,000)

750,851

704,982

The options outstanding at 31 July 2020 had a weighted average remaining contractual life of 6.7 years (2019: 6.6 years). 
The exercise prices for shares exercisable at 31 July 2020 ranged from 56.50 pence per share to 387.50 pence  
per share. 

The following sets out the movements in the year in respect of unapproved share options held by the Directors of  
the Company.

As at 
31 July 
2019

206,087

A Jacobs

S Thomas

5,217

R Davies

246,977

N Newman-Shepherd 172,421

Total

630,702

Granted

Exercised/
lapsed 

As at 
31 July 
2020

Exercise 
price 
£

Date from 
which 
exercisable

–

–

–

–

–

–

–

–

206,087 1.085 – 2.855

5,217 2.070 – 2.855

246,977

0.850 – 2.135

(36,822)

135,599 1.360 – 3.875

(36,822)

593,880

31/7/15 – 
6/8/18

31/7/17 – 
6/8/18

31/7/10 – 
31/7/17

31/7/16 – 
31/7/20

Expiry 
date

31/7/22 – 
6/8/25

31/1/24 – 
6/8/25

31/7/17 – 
31/7/27

31/7/18 – 
31/7/27

112

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 202024(b) Unapproved Share Options – Partnership Performance Plan (PPP)
On 2 July 2019 the Group adopted the Company Partnership Performance Plan (PPP). 

The Plan is a discretionary benefit offered by the Company for the benefit of selected key employees. Its main 
purpose is to increase the interest of the employees in the Group’s long-term business goals and performance 
through share ownership. 

Shares purchased or received under the Plan, any cash received under the Plan and any gains obtained under the 
Plan are not part of salary for any purpose except to any extent required by statute. 

The Remuneration Committee of the Board of the Company shall have the right to decide, in its sole discretion, 
whether or not awards will be granted and to which employees those awards will be granted. 

A summary of the structure and rules of the Plan are set out below:

Structure 

•  Options are granted on Lok’nStore Group plc shares

•  The exercise price is at £6 is well above the current price to allow the issuance of more options increasing 

member returns if ambitious targets are hit 

•  Options are to be issued to participants in five annual tranches from July 2019 to July 2022

•  Participants will have 10 years to exercise from vesting dates

•  Performance criteria are geared to achievement of ambitious long-term plan

•  Performance targets of share price, NAV and CAD thresholds for each award. NAV and CAD thresholds to be 

determined each year by the Remuneration Committee

•  Alternative exercise methods can be considered by the Group: 

 — Participants may exercise and hold – paying tax arising

 — Participants may exercise and sell – paying tax arising

 — Group delivers net profit to participants in cash or shares 

Main Rules & Conditions 

•  Conditional on participants remaining in employment with the Group

•  Replaces LTPRP for participating members 

•  Existing cash bonus schemes remain in place

•  All options vest if there is a change of control

• 

Includes Good/Bad Leaver clauses 

•  The Scheme is entirely at the discretion of the Remuneration Committee who act on behalf of the Board

Movements in the year are shown below:

Outstanding at 1 August 2019

Granted during the year

Outstanding at 31 July 2020

Exercisable at 31 July 2020

Weighted 
average 
exercise price 
pence

600.00

600.00

600.00

–

Options 
number

540,000

290,000

830,000

–

113

Strategic ReportOverviewGovernanceFinancial Statements24(b) Unapproved Share Options – Partnership Performance Plan (PPP) continued
The following unapproved share options have been granted to Directors of the Company during the year.

As at 
31 July 
2019

40,000

40,000

–

80,000

40,000

40,000

–

80,000

60,000

60,000

Granted

–

–

40,000

40,000

–

–

40,000

40,000

–

–

As at 
31 July 
2020

40,000

40,000

40,000

120,000

40,000

40,000

40,000

120,000

Exercise 
price 
pence

600.00

600.00

600.00

Date from which 
exercisable

Expiry 
date

31/07/2023

31/07/2033

31/07/2024

31/07/2034

31/07/2025

31/07/2035

600.00

600.00

600.00

31/07/2023

31/07/2033

31/07/2024

31/07/2034

31/07/2025

31/07/2035

60,000

600.00

31/07/2023

31/07/2033

60,000

600.00

31/07/2024

31/07/2034

–

60,000

 60,000

600.00

31/07/2025

31/07/2035

120,000

60,000

180,000

A Jacobs

A Jacobs

A Jacobs

A Jacobs – 
Total

R Davies

R Davies

R Davies

R Davies – 
Total

N Newman–
Shepherd

N Newman–
Shepherd

N Newman–
Shepherd

N Newman–
Shepherd – 
Total

25 CSOP Approved Share Options
On 2 June 2010 the Group adopted a Company Share Option Plan (CSOP). The CSOP achieved HMRC approval on 
28 June 2010. There are no performance conditions attached to share options issued under CSOP.

Movements in the year are shown below:

Outstanding at 1 August

Granted during the year

Forfeited/surrendered during the year

Exercised during the year

Outstanding at 31 July

Exercisable at 31 July

Weighted 
average 
exercise price 
2020 
pence

261.68

570.00

489.17

264.51

376.83

294.58

Options 
2020 
number

94,939

11,079

(3,271)

(4,812)

97,935

55,942

Weighted 
average 
exercise price 
2019 
pence

311.59

527.00

402.50

269.79

261.68

241.78

Options 
2019 
number

92,199

15,673

(2,981) 

(9,952) 

94,939

42,204

The options outstanding at 31 July 2020 had a weighted average remaining contractual life of 9.9 years (2019: 10.5 
years). The exercise prices for shares exercisable at 31 July 2020 ranged from 207.0 pence per share to 387.5 pence 
per share.

114

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020The inputs into the Black-Scholes model used to value the options granted during the year are as follows:

Share price 
at date  
of grant  
pence

Expected 
life (years)

10.50

9.90

527.00

570.00

Exercise 
price  

pence

527.00

570.00

Expected 
volatility (%)

Expected 
dividend 
yield (%)

Risk free 
interest rate 
(%)

25.02

33.52

2.15

2.16

0.44

0.00

Fair value 
charge 
per award 
pence

96.0

141.00

Date of grant

31 July 2019

31 July 2020

The following CSOP approved share options have been granted to Directors of the Company.

R Davies

N Newman-Shepherd

As at 
31 July 
2019

7,742

10,661

18,403

Granted

–

–

–

Exercised/
lapsed

–

As at 
31 July 
2020

7,742

Exercise 
price  

pence

3.875

(2,043) 

8,618 1.360 – 3.875

Date from 
which 
exercisable

31/7/20

31/7/14  

– 31/7/20

Expiry 
Date

31/7/27

31/7/21 
–31/7/27

– 

16,360

26(a) Other Reserves

Group

1 August 2018

Share based remuneration (options)

IFRS 2 – transfer (to)/from retained earnings

Tax charge relating to share options

Merger
reserve
£’000

6,295

–

–

–

Other
reserve
£’000

1,294

–

–

 –

31 July 2019

6,295

1,294

Share based remuneration (options)

IFRS 2 – transfer (to)/from retained earnings

Tax charge relating to share options

–

–

–

–

–

 –

31 July 2020

6,295

1,294

Capital
redemption
reserve
£’000

Share-
based
payment
reserve
£’000

34

–

–

–

34

–

–

–

34

740

46

(51)

(1)

734

88

(14)

24

832

Total
£’000

8,363

46

(51)

 (1)

8,357

88

(14)

24

8,455

The merger reserve represents the excess of the nominal value of the shares issued by Lok’nStore Group plc over the 
nominal value of the share capital and share premium of Lok’nStore Limited as at 31 July 2001. The other distributable 
reserve and the capital redemption reserve arose in the year ended 31 July 2004 from the purchase of the Company’s 
own shares and a cancellation of share premium.

Share based payment reserve

Under IFRS 2 there is the option to make transfers from the share-based payment reserve to retained earnings in 
respect of accumulated share option charges where the options have either been exercised or have lapsed post-vesting.  
The total amounts calculated and accordingly transferred to retained earnings amounted to £13,760 (2019: £51,295).

115

Strategic ReportOverviewGovernanceFinancial Statements26(b) Other Reserves

Company

1 August 2019

Share based remuneration (options)

IFRS 2 – transfer to/from retained earnings

31 July 2019

Share based remuneration (options)

IFRS 2 – transfer to/from retained earnings

31 July 2020

27(a) Retained Earnings 

Group

1 August 2018

Effect of new accounting standard – IFRS 16

As at 1 August 2018 – restated

Profit attributable to owners of Parent for the financial year

Transfer from revaluation reserve

(Additional depreciation on revaluation)

Transfer from share-based payment reserve (Note 26a)

Dividend paid

Asset disposals

31 July 2019

Profit attributable to owners of Parent for the financial year

Transfer from revaluation reserve

(Additional depreciation on revaluation)

Transfer from share-based payment reserve (Note 26a)

Dividend paid

31 July 2020

Other
reserve
£’000

1,114

–

–

1,114

–

–

1,114

Share-based
payment
reserve
£’000

729

46

(51)

724

88

(14)

798

Total 
£’000

1,843

46

(51)

1,838

88

(14)

1,912

Retained 
earnings before 
deduction of 
own shares 
Restated** 
£’000

Own shares 
(note 26)
£’000

Retained 
earnings  
Total 
Restated**
£’000

19,844

(389)

19,455

5,343

304

51

(3,279)

4,927

26,801

2,974

378

14

(3,572)

26,595

(500)

–

(500)

–

–

–

–

–

(500)

–

–

–

–

(500)

19,344

(389)

18,955

5,343

304

51

(3,279)

4,927

26,301

2,974

378

14

(3,572)

26,095

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

The transfer from revaluation reserve represents the additional depreciation charged on revalued assets net of 
deferred tax. 

The Own Shares Reserve represents the cost of shares in Lok’nStore Group plc purchased in the market and held 
in the Employee Benefit Trust to satisfy awards made under the Group’s share incentive plan and shares purchased 
separately by Lok’nStore Limited for Treasury Account.

116

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020 
27(b)  Retained Earnings

Company

1 August 2018

Profit attributable to owners of Company for the financial year

Transfer from share-based payment reserve (Note 26b)

Dividend paid

31 July 2019

Profit attributable to owners of Company for the financial year

Transfer from share-based payment reserve (Note 26b)

Dividend paid

31 July 2020

28 Own Shares 

Retained 
earnings before 
deduction of 
own shares 
£’000

Own shares 
(note 26)
£’000

3,870

3,774

51

(3,279) 

4,416

14,792

14

(3,572)

15,650

– 

–

–

–

– 

–

–

–

– 

Retained 
earnings  

Total
£’000

3,870

3,774

51

(3,279)

4,416

14,792

14

(3,572)

15,650

31 July 2019 and 31 July 2020

EBT
shares
Number

623,212

EBT
shares
£

499,910

Treasury
shares
Number

–

Treasury
shares
£

Own shares
total
£

–

499,910

The Group operates an Employee Benefit Trust (EBT) under a settlement dated 8 July 1999 between Lok’nStore 
Limited and Lok’nStore Trustee Limited, constituting an employees’ share scheme.

Funds are placed in the trust by way of deduction from employees’ salaries on a monthly basis as they so instruct 
for purchase of shares in the Company. Shares are allocated to employees at the prevailing market price when the 
salary deductions are made. 

As at 31 July 2020, the Trust held 623,212 (2019: 623,212) Ordinary Shares of 1 penny each with a market value of 
£3,552,308 (2019: £3,284,327). No shares were transferred out of the scheme during the year (2019: nil). 

No options have been granted under the EBT. The EBT waived its dividends in full. No other dividends were waived 
during the year.

117

Strategic ReportOverviewGovernanceFinancial Statements29 Cash Flows 
(a) Reconciliation of profit before tax to cash generated from operations

Profit before tax – continuing operations

Profit before tax – discontinued operations

Total profit before tax

Depreciation

Amortisation of intangible assets

Equity settled share-based payments

Profit on sale of land at store

Profit on disposal of Saracen business

Costs of sale and manage-back – Crayford store

Deferred financing on bank loan written off

Interest receivable

Interest payable – bank borrowings

Interest payable – lease liabilities

Decrease/(increase) in inventories

Decrease in receivables

(Decrease) in payables

Cash generated from operations

Six months ended  
31 January 2020
Unaudited 
£’000

Year ended
31 July 2019 
Audited 
Restated**
£’000

4,690

–

4,690

3,779

–

88

 –

–

–

–

(29)

830

296

28

79

(61)

9,700

4,372

2,174

6,546

3,695

83

46

(296)

(1,967)

54 

133

(31)

602

342

(41)

768

(389)

9,545 

**  Details of the restatements following the adoption of IFRS 16 are made in note 1 to the financial statements.

(b) Reconciliation of net cash flow to movement in net debt

Net debt is defined as non-current and current borrowings, as detailed in note 18 less cash and cash equivalents.

(Decrease)/increase in cash in the year

Change in net debt resulting from cash flows

Movement in net debt in year

Net debt brought forward

Net debt carried forward

Group
2020
£’000

(596)

(8,350)

(8,946)

(29,310)

(38,255)

Group
2019
£’000

8,672

(5,637)

3,035

(32,345)

(29,310)

118

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 202030 Commitments Under Property Leases
At 31 July 2020 the total future minimum lease payments as a lessee under non-cancellable leases were as follows:

Land and buildings

Amounts due:

Within one year

Between two and five years

After five years

Group 
2020
£’000

1,575

5,041

7,811

14,427

Group 
2019
£’000

1,517

5,358

8,165

15,040

Property lease payments represent rentals payable by the Group for certain of its properties. Typically, leases are 
negotiated for a term of 20 years and rentals are fixed for an average of five years.

Under the first-time adoption of IFRS 16, the Group’s property leases on its leased stores are now recognised  
as a ‘Right of Use Asset’ and as a corresponding liability at the year–end. This is fully explained in Note 1 of the 
financial statements.

31 Related Party Transactions
The Company provides share options for the employees of Lok’nStore Limited. The capital contributions arising from 
these share-based payments are separately disclosed under investments in note 13.

The aggregate remuneration of the Directors, and the other key management personnel of the Group, is set out 
below. Further information on the remuneration of individual Directors is found in note 7.

Short term employee benefits – Directors

Short term employee benefits – Other key management

Post-employment benefits – Directors

Post-employment benefits – Other key management

Share-based payments

Total

Group
2020
£’000

965

328

10

10

88

Group
2019
£’000

892

311

7

7

46

1,401

1,263

The Group recognises a number of management personnel that are important to retain within the business in order 
for it to achieve its strategic plan. Accordingly, these are recognised as key personnel and are participants in the 
Long Term Performance Plan. They are included in the table above. 

119

Strategic ReportOverviewGovernanceFinancial Statements31 Related Party Transactions continued
Group Director shareholdings – dividends received

In respect of the total dividends paid during the year of £3,572,001 (2019: £3,279,691), the Group Directors received 
the amounts set out in the table below:

Directors’ Dividend Income

Executive:

A Jacobs

Ray Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

Final 2019
8.33 pence  
per share
£

Interim 2020

3.33 pence  
per share
£

Holding
No.

Total 2020
£

Total 2019
£

 5,203,600 

 433,460 

 208,144 

 641,644 

 590,202 

 64,329 

 17,164 

 1,530,000 

 273,674 

 28,800 

644,222 

 4,759 

 1,430 

 127,473 

 22,797 

 2,399 

 53,064 

 2,573 

 566 

 61,200 

 10,947 

 1,152 

 25,769 

 7,332 

 1,996 

 7,166 

 1,570 

 188,673 

 192,677 

 33,744 

 3,551 

 78,833 

 31,035 

 3,266 

 58,914 

 7,761,789 

 645,382

 310,351 

 955,733

 884,830 

Managed Stores – Group Director shareholdings

Although the Director holdings in Managed Stores falls outside of the definition of related party transactions they are 
disclosed here for transparency and are set out in the table below: -

Director

Andrew Jacobs

Charles Peal

Simon Thomas 

Total shareholding

Issued Share Capital

% of Issued Share Capital

Chichester
No of shares

Broadstairs
No of shares

Exeter
No of shares

 36,800 

 38,160 

–

–

 36,800 

 189,341 

19.4%

–

–

 38,160 

 240,000 

 500,000 

 160,000 

 900,000 

 189,690 

 3,970,000 

20.1%

22.7%

32 Capital Commitments and Guarantees
The Group has capital expenditure contracted but not provided for in the financial statements of £2.97 million  
(2019: £5.56 million) relating to commitments to complete the purchase of a site in Warrington and on which 
contracts have been exchanged, building contracts on its Leicester development site as well as building retentions 
outstanding on the completed Maidenhead, Wellingborough and Ipswich stores. 

33 Bank Borrowings
The Company has guaranteed the bank borrowings of Lok’nStore Limited, a subsidiary company. As at the year-end, 
that company had gross bank borrowings of £51.3 million (2019: £43.0 million). 

120

Lok’nStore Group plc Annual Report and Accounts 2020Notes to the Financial Statements continuedFor the year ended 31 July 2020 
34 Events after the Reporting Date
i. 

 Novel Coronavirus (COVID-19) Update: Since the outbreak of the Novel Coronavirus (COVID-19) was declared 
a ‘Global Pandemic’ by the World Health Organization on the 11th March 2020, we have reported comprehensively 
on the up to date COVID-19 position and this is contained within the Chairman’s Statement. Trading since the  
year-end has continued to be positive and is consistent with the strong finish to the financial year.

ii. 

 Leicester store opening: Following completion of its store development, the Leicester store opened post  
year-end in early August 2020. The 57,500 sq. ft. store is in a highly prominent location opposite a major food 
retailer in the heart of Leicester’s busy retail district. Early trading has been encouraging.

iiI.   Share buyback (Purchases in Own Shares): On 25 September 2020, Lok’nStore, bought back 8,000 Ordinary 
Shares of 1p each in the market at a price of 519.0 pence per Ordinary Share (‘Buy-back’). The Ordinary Shares 
acquired will be held in treasury.

 Lok’nStore announced that on 2 October 2020 it bought back 29,972 Ordinary Shares of 1p each in the market 
at a price of 517.5 pence per Ordinary Share. The Ordinary Shares acquired will be held in treasury.

 Following the Buyback, the issued share capital of the Company is 29,641,559 Ordinary Shares of which 37,972 
are now held in treasury. The total number of voting rights in the Company, excluding Treasury shares will 
therefore be 29,603,587.

iv.   Purchase of Peterborough site: On 23 October 2020 the Group acquired a site in Peterborough. The site 

occupies a central location in the city, prominently positioned on the access route to a large and busy retail park 
with neighbouring occupiers including B&Q, Aldi, Curry’s and Argos. The purchase is subject to the successful 
receipt of a planning permission for a 45,000 sq. ft. purpose built landmark self-storage facility. 

121

Strategic ReportOverviewGovernanceFinancial Statements 
 
Glossary

Abbreviation

APM 

Alternative performance measures

Adjusted EBITDA

Earnings before all depreciation and amortisation charges, losses or profits on disposal,  
share-based payments, acquisition costs, and non-recurring professional costs, finance income, 
finance costs and taxation

Adjusted Store EBITDA

Adjusted EBITDA (see above) but before central and head office costs

AGM

APD

Bps

CAC

CAD

Capex

CGU

CO2e
CSOP

EBT

eKPIs

EMI

ESOP

EU

GHG

HMRC

IAS

IFRIC

IFRS

ISA

JLL

LIBOR

LFL

LTPPP

LTV

MWh

NAV 

NBV

Annual General Meeting 

Auditing Practices 

Basis Points

Contributory asset charges

Cash available for Distribution 

Capital Expenditure

Cash generating units

Carbon Dioxide Equivalents 

Company Share Option Plan 

Employee Benefit Trust

Environmental key performance indicators 

Enterprise Management Incentive Scheme

Employee Share Option Plan

European Union

Greenhouse gas

Her Majesty’s Revenue & Customs

International Accounting Standard

International Financial Reporting Interpretations Committee

International Financial Reporting Standards

International Standards on Auditing

Jones Lang LaSalle

London Interbank Offered Rate

Like for like

Long Term Partnership Performance Plan 

Loan to Value Ratio

Megawatt Hour

Net Asset Value

Net Book Value

Operating Profit

Earnings before interest and tax (EBIT)

PPP

PV

QCA 

RICS

SIP

SME

Sq. ft.

tCO2e

TVR 

VAT

122

Partnership Performance Plan

Photovoltaic

Quoted Companies Alliance

Royal Institution of Chartered Surveyors 

Share Incentive Plan

Small and medium sized enterprises

Square Feet

Tonnes of carbon dioxide equivalent

Total voting rights

Value Added Tax

Lok’nStore Group plc Annual Report and Accounts 2020Our Stores

Head Office – Lok’nStore plc
112 Hawley Lane
Farnborough
Hampshire 
GU14 8JE

Tel 01252 521010
www.loknstore.co.uk
www.loknstore.com

Central Enquiries

0800 587 3322
info@loknstore.co.uk
www.loknstore.co.uk

Owned Trading Stores
Basingstoke, Hampshire

Crockford Lane
Chineham
Basingstoke
Hampshire 
RG24 8NA

Tel 01256 474700
basingstoke@loknstore.co.uk 

Bristol, Gloucestershire

Longwell Green Trade Park
Aldermoor Way
Bristol
Gloucestershire
BS30 7ET

Tel 0117 967 7055
Bristol@loknstore.co.uk

Cardiff, Glamorgan

234, Penarth Road
Cardiff
Glamorgan
Wales
CF11 8LR

Tel 0292 022 1901
Cardiff @loknstore.co.uk

Eastbourne, East Sussex

Unit 4, Hawthorn Road
Eastbourne
East Sussex 
BN23 6QA

Tel 01323 749222
eastbourne@loknstore.co.uk

Fareham, Hampshire

26 + 27 Standard Way
Fareham Industrial Park
Fareham
Hampshire
PO16 8XJ

Horsham, West Sussex

Blatchford Road 
Redkiln Estate
Horsham
West Sussex 
RH13 5QR

Tel 01329 283300
fareham@loknstore.co.uk

Tel 01403 272001
horsham@loknstore.co.uk

Farnborough, Hampshire

Ipswich, Suffolk

112 Hawley Lane
Farnborough
Hampshire 
GU14 8JE

Tel 01252 511112
farnborough@loknstore.co.uk

Gillingham, Kent

Courteney Road 
Gillingham 
Kent 
ME8 0RT

Tel 01634 366044
gillingham@loknstore.co.uk

Harlow, Essex

Edinburgh Way
Temple Fields
Harlow
Essex 
CM20 2GF

7a Futura Park
Futura Park
Ipswich
Suffolk
IP3 9QH

Tel 01473 794940
exeter@loknstore.co.uk 

Luton, Bedfordshire

27 Brunswick Street
Luton
Bedfordshire 
LU2 0HG

Tel 01582 721177
luton@loknstore.co.uk

Maidenhead, Berkshire

Stafferton Way
Maidenhead
Berkshire 
SL6 1AY

Tel 01279 882366
harlow@loknstore.co.uk

Tel 01628 878870
maidenhead@loknstore.co.uk

Hedge End, Southampton

Milton Keynes, Buckinghamshire

Units 2 & 3 
Waterloo Industrial Estate  
Flanders Rd
Hedge End
Southampton 
SO30 2QT 

Tel 01489 787005
HedgeEnd@loknstore.co.uk

Etheridge Avenue
Brinklow
Milton Keynes
Buckinghamshire 
MK10 0BB

Tel 01908 281900
miltonkeynes@loknstore.co.uk

123

Strategic ReportOverviewGovernanceFinancial StatementsOur Stores continued

Owned Trading Stores 
continued
Northampton Central, 
Northamptonshire

16 Quorn Way
Grafton Street Industrial Estate
Northampton
Northamptonshire
NN1 2PN

Tel 01604 629928
nncentral@loknstore.co.uk

Northampton Riverside, 
Northamptonshire

Units 1–4, Carousel Way
Northampton
Northamptonshire
NN3 9HG

Tel 01604 785522
northampton@loknstore.co.uk

Poole, Dorset

50 Willis Way
Fleetsbridge
Poole
Dorset 
BH15 3SY

Tel 01202 666160
poole@loknstore.co.uk

Portsmouth, Hampshire

Rudmore Square
Portsmouth 
Hampshire
PO2 8RT

Tel 02392 876783
portsmouth@loknstore.co.uk

Reading, Berkshire

251 A33 Relief Road
Reading 
Berkshire
RG2 0RR

Tel 01189 588999
reading@loknstore.co.uk

Southampton, Hampshire

Cheshunt, Hertfordshire

Third Avenue
Southampton
Hampshire 
SO15 0JX

Tel 02380 783388
southampton@loknstore.co.uk

Sunbury, Middlesex

Unit C, The Sunbury Centre
Hanworth Road
Sunbury on Thames
Middlesex 
TW16 5DA

Tel 01932 761100
sunbury@loknstore.co.uk

Tonbridge, Kent

Unit 6 Deacon Trading Estate
Vale Road 
Tonbridge
Kent 
TN9 1SW

Tel 01732 771007
tonbridge@loknstore.co.uk

Wellingborough, 
Northamptonshire

19/21 Whitworth Way
Wellingborough 
Northamptonshire
NN8 2EF

Tel 01634 366044
gillingham@loknstore.co.uk

Development Locations – 
LNS Owned Stores
Bedford, Bedfordshire 

69 Cardington Road 
Bedford
Bedfordshire 
NK42 0BQ

Bournemouth, Dorset

Land at Wessex Field
Deansleigh Road 
Bournemouth 
Dorset
BH7 7DU

Land lying on the South Side  
of Halfhide Lane
Turnford 
Hertfordshire 
EN8 0FH

Leicester, East Midlands

21 Freemens Common Road 
Leicester 
East Midlands
LE2 7SL

Tel 0116 497 0785 
leicester@loknstore.co.uk

(Opened August 2020)

Stevenage, Hertfordshire

Part of Land at Plot 2000
Stevenage Business Park Gunnels 
Wood Road
Stevenage 
Hertfordshire
SG1 2BL

Warrington, Cheshire

Land at Winwick Road 
Warrington
Cheshire
WA2 7PF

Wolverhampton, Staffordshire

Land at Pantheon Park  
Wednesfield Way
Wolverhampton 
Staffordshire
WV11 3DR 

Salford, Lancashire

1 North Phoebe Street
Salford
Lancashire
M5 4EA

Managed Stores – Trading
Aldershot, Hampshire

251, Ash Road
Aldershot
Hampshire
GU12 4DD

Tel 0845 4856415 
aldershot@loknstore.co.uk

124

Lok’nStore Group plc Annual Report and Accounts 2020Ashford, Kent 

Wotton Road
Ashford
Kent 
TN23 6LL

Tel 01233 645500
ashford@loknstore.co.uk

Broadstairs, Kent

Unit 2, Pyramid Business Park, 
Poorhole Lane,
Broadstairs, 
Kent 
CT10 2PT

Dover, Kent 

White Cliffs Business Park 
Honeywood Parkway
Dover
Kent
CT16 3FF

Tel 01304 827353
dover@loknstore.co.uk

Exeter, Devon

1 Matford Park Road 
Exeter 
Devon
EX2 8ED 

Tel 01843 863253 
broadstairs@loknstore.co.uk

Tel 01392 823989 
exeter@loknstore.co.uk

Chichester, West Sussex

Gloucester, Gloucestershire

17, Terminus Road
Chichester
West Sussex
PO19 8TX 

Tel 01243 771840 
chichester@loknstore.co.uk

Crawley, West Sussex

Sussex Manor Business Park
Gatwick Road
Crawley
West Sussex
RH10 9NH

Tel 01293 738530
crawley@loknstore.co.uk

Crayford, Kent

Block B
Optima Park 
Thames Road 
Crayford 
Kent 
DA1 4QX

Tel 01322 525292
crayford@loknstore.co.uk

Metz Way
Triangle Park
Gloucester 
Gloucestershire
GL1 1AH

Tel 01452 938082 
gloucester@loknstore.co.uk

(Opened February 2020)

Hemel Hempstead, Hertfordshire

Fortius Point 
47, Maylands Avenue  
Hemel Hempstead 
Hertfordshire 
HP2 7DE

Tel 01442 240768
hemelhempstead@loknstore.co.uk

Oldbury, West Midlands

6 Churchbridge 
Oldbury 
West Midlands
B69 2AP

Tel 0121 5446309
Oldbury@loknstore.co.uk

(Opened February 2020)

Swindon, Wiltshire 

Kembrey Street 
Elgin Industrial Estate
Swindon
Wiltshire 
SN2 8UY

Tel 01793 421234
swindoneast@loknstore.co.uk

Managed stores –  
Under Development
Chester, Cheshire

58-64 Sealand Road
Chester
Cheshire 
CH1 4LD 

Kettering, Northamptonshire

Site between Pytchley Lane  
and Pytchley Road 
Kettering
Northamptonshire 
NN15 6XB

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Head Office 
Lok’nStore Group plc 
112 Hawley Lane 
Farnborough  
Hampshire  
GU14 8JE

T. 01252 521010 
www.loknstore.co.uk 
www.loknstore.com

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