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Lok'nStore Group Plc

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FY2016 Annual Report · Lok'nStore Group Plc
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Stock Code: LOK
www.loknstore.com

Lok’nStore Group Plc
Annual Report and Accounts  
for the year ended 31 July 2016

24921.04 – 26 October 2016 3:23 PM – proof 6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Welcome to 
Lok’nStore Group Plc

We are a leading company in the fast growing UK self-storage market. 
We opened our first self-storage centre in February 1995 and 
have grown consistently over the last 20 years, currently operating 
26 self-storage centres and two serviced document stores in 
Southern England.

Strengths of our Business:
 ■  Strong and increasing asset base
 ■  The self-storage business is highly cash generative with high profit margins 
on established stores and all customers paying on a rolling 28 day basis
 ■  Lok’nStore has a track record of strong and growing cash generation driving 

a progressive dividend policy

 ■  New store openings
 ■  Significant growth in third party management services
 ■  The property requirements of self-storage coupled with challenging local 

planning regimes create significant barriers to entry, especially in Southern 
England where Lok’nStore operates

 ■  Experienced Board and Executive management team with clear strategic 

direction and proven business model

Read more about our Strategy on page 8 
and our Business Model on page 10

“Impressive performance  
from landmark stores – with 
more to come.”

24921.04 – 26 October 2016 3:23 PM – proof 6

Contents

OVERVIEW
3  Highlights
4  Chairman’s Review
6  Group at a Glance

THE STRATEGIC REPORT
8  Strategy
10  Business Model
12   Operating and Marketing Review
16  Property Review
17  Financial Review
21   Principal Risks and Uncertainties 

in operating our Business

GOVERNANCE REPORT
22   Board of Directors and  

Advisers

24  Directors’ Report
26    Corporate Social Responsibility 

Report

27   Environmental Performance
32  Corporate Governance
34   Directors’ Responsibilities in 
the Preparation of Financial 
Statements

35   Independent Auditor’s Report 
to the Members of Lok’nStore 
Group Plc

FINANCIAL REPORT 
36   Consolidated Statement of 
Comprehensive Income
37   Consolidated Statement of 

Changes in Equity

38   Company Statement of  

Changes in Equity

39   Statements of Financial  

Position

40   Consolidated Statement of  

Cash Flows

41  Accounting Policies
48   Notes to the Financial 

Statements

72  Glossary
74  Our Stores

www.loknstore.com 
Stock Code: LOK

1

24921.04 – 26 October 2016 3:23 PM – proof 6

HeadingOVERVIEW 
Revenue 

Group Adjusted EBITDA 

Adjusted Net Asset Value per share 

£16.06m
£6.30m
£3.86
20.8%
18.1p

Cash available for Distribution (CAD) per share 

Loan to Value Ratio 

2

Lok’nStore Group Plc   
Annual Report and Accounts for the year ended 31 July 2016

24921.04 – 26 October 2016 3:23 PM – proof 6

2016 Highlights

Robust growth in asset value and record financial results  
ahead of expectations 
 ■ Adjusted Net Asset Value1 per share up 27.6% to £3.86 (2015: £3.02)
 ■ Group Revenue £16.06 million up 4.1% (2015: £15.42 million) – like for like (LFL)2 up 7.6%
 ■ Group Adjusted EBITDA3 £6.30 million up 10.8%  (2015: £5.68 million) – LFL up 14.0%

Strong cash flow supports 12.5% dividend increase  
– progressive dividend policy
 ■ Annual dividend 9 pence per share up 12.5% (2015: 8 pence per share)
 ■ Cash available for Distribution (CAD)4 18.1 pence per share up 17.7% (2015:15.4 pence)

Strong balance sheet, efficient use of capital, low debt
 ■ Net debt down to £23.5 million (2015: £25.3 million)
 ■ Loan to value ratio down to 20.8%5 (2015: 25.8%) 

Self-storage business performing strongly
 ■ Self-storage revenue £13.44 million up 1.2%  (2015: £13.28 million) – LFL up 5.1%
 ■ Adjusted Store EBITDA £7.49 million up 4.2% (2015: £7.19 million) – LFL up 6.6%
 ■ Unit Pricing up 2.2% LFL
 ■ Unit occupancy up 2.0% LFL

Document storage profit more than doubles
 ■ Revenue £2.17 million up 11.1% (2015: £1.96 million)
 ■ Adjusted EBITDA £0.59 million up 125% (2015: £0.26 million)

Growth from new stores and more new stores to come
 ■ 3 Stores opened in Chichester, Bristol and Southampton
 ■ 4 Sites acquired in Wellingborough, Gillingham, Hemel Hempstead and Broadstairs
 ■ New sites will add 14% to trading space

For an explanation of what we mean when we use a term above and 
why we use these key performance indicators please see page 73

24921.04 – 26 October 2016 3:23 PM – proof 6

3

www.loknstore.com Stock Code: LOKOVERVIEWChairman’s Review

“Our main objective is to 
steadily increase the cash 
available for distribution 
enabling a predictable growth 
of the dividend from a strong 
asset base and conservatively 
geared balance sheet.” 

valuation valued our trading stores at £112.7 
million. With other land and property assets 
this equates to a total value of land and 
properties held of £116.2 million (2015: 
£97.8 million), an 18.8% increase in value. 

Trading positive
Group revenue for the year was £16.06 
million, up 4.1% year on year (2015: £15.42 
million). Like for Like Revenue stripping 
out the effect of the sale of the Swindon 
operations and the opening of the new 
Bristol store was up 7.6%. This strong 
revenue growth led to a 10.8% increase in 
Group Adjusted EBITDA profit.  Tight control 
over operating costs which are broadly 
unchanged has also contributed in pushing 
the Group’s margins and profits to record 
levels.

New £40 million Banking Facility 
reflects financial strength of 
business
In January 2016 the Group agreed a new 
banking facility with Royal Bank of Scotland 
plc on significantly improved terms. The 
new £40 million five year revolving credit 
facility replaced the existing facility which 
was due to expire in October 2016, and 
will provide funding for site acquisitions and 
working capital. The interest margin, non-
utilisation fee and arrangement fee have all 
been significantly reduced leading to a large 
saving over the life of the facility.

Appointment of New Director 
demonstrates operational focus
The Group is pleased to announce the 
appointment of Neil Newman as an 
Executive Director. Neil (39) brings significant 
managerial and operational experience to 
the Board having worked in the business 
since 2006. He is currently Group Sales 
Director and retains this title on the Board. 
Neil’s contribution to Lok’nStore over the 
recent years has been significant and we 
look forward to his continuing contribution 
to our future growth at Board level.

Dividend
It is intended that the Company’s future 
dividend payments will reflect the growth 
in the underlying cash generated by the 
business as reflected in the cash available 
for distribution (CAD) which is up 17.7% 
in the period.  The interim dividend will 
represent approximately one-third of the 
total for the year and final dividend two-
thirds. 

This year we are recommending a full year 
dividend of 9 pence per share. This is up 
12.5% from 8 pence for the full year last 
year. The Group will therefore pay a final 
dividend of 6.33 pence per share on  
21 December 2016 following the payment of 
an interim dividend of 2.67 pence per share 
in June 2016. 

24921.04 – 26 October 2016 3:23 PM – proof 6

Strong growth and robust 
capital structure
Lok’nStore Group has had an exciting year 
successfully implementing all of our strategy 
objectives. Revenue, profits and particularly 
asset values have moved ahead rapidly.  A 
substantial increase in the proportion of our 
store space which is new or purpose built 
will add further momentum to the growth of 
sales and profits with plenty of new capacity 
contributing to growth over the coming 
years. 

The growth of sales, profit and asset 
values combined with innovative asset 
management has combined to achieve a 
reduction in the loan-to-value (LTV) ratio 
from 25.8% to 20.8%.  While we invested 
£7 million in stores this year this was more 
than covered by £8.5 million (gross) of 
capital receipts.  

To reflect this healthy performance we are 
proposing to increase the annual dividend 
pay-out by 12.5%. Cash available for 
distribution (CAD) per share which guides 
the dividend pay-out has moved ahead 
17.7% to 18.1 pence per share. 

Adjusted Net Asset Value (NAV) per share 
has also moved ahead sharply as our new 
valuers Jones Lang LaSalle (JLL) have 
reflected the strength of market demand for 
prime self-storage assets in their valuations, 
in addition to the uplift achieved from our 
new store openings and improved trading 
at existing stores. The year-end property 

4

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Performance
The table below sets our achievements for the last year against our strategy objectives:

Objective

Achievements in Financial Year 2016

Continue to increase EBITDA per share 
over the coming years 

Fill existing stores and improve 
pricing 

Develop new stores on a self-funded 
basis

Acquire new sites

Increase the number of stores we 
manage for third parties 

Grow our document storage business

✓

✓

✓

✓

✓

✓

Like for like (LFL) Group Adjusted EBITDA up 14% in 2016 and 
adjusted EBITDA per share 24.2 pence up 8% 

LFL Self-storage occupancy up 2% and LFL self-storage pricing up 
2.2% in 2016.

During the year we generated a further £2 million from the disposal 
of the old Reading store site taking the total proceeds from the sale 
to well in excess of the cost of the new Reading store. We received 
£3.5 million for the sale and manage back of the Swindon store and 
we sold surplus land in Portsmouth for £3 million producing a total of 
£8.5 million – more than covering the £7 million spent on new store 
development in the year.

During the financial year to July 2016 we opened new stores in Bristol, 
Southampton and Chichester and acquired sites in Wellingborough, 
Gillingham, Hemel Hempstead and Broadstairs.

In 2016 we sold our Swindon store on a sale-and-manage back 
contract, we opened a new managed store in Chichester and we 
signed contracts to manage further stores to be built in Hemel 
Hempstead and Broadstairs which will take total managed stores to 8.

In the financial year 2016 the turnover of our document storage 
business grew 11.1% with number of boxes up 8.7% and number of 
tapes stored up 13.4%. Adjusted EBITDA profit was up by 97%. 

Outlook
Following this year of solid successes we 
have created a strong platform for significant 
further growth for Lok’nStore. 

Our main objective is to steadily increase the 
cash available for distribution (CAD) enabling 
a predictable growth of the dividend from 
a strong asset base and conservatively 
geared balance sheet.

In order to achieve this our focus will be on 
four key areas: 

 ■ Fill stores and improve pricing to  

continue increasing cash flow from the  
existing stores

 ■ Acquire more sites to build new  

landmark stores

 ■ Increase the number of stores we  

manage for third parties 

 ■ Grow our document storage business

Finally, I should like to thank all of our 
employees for the contribution they 
have made to the Group’s success.  
Lok’nStore is a robust business with a 
record of consistent profit growth and cash 
generation.  With our experienced and 
dedicated staff we have built a firm base for 
the coming years and we are looking to the 
future with confidence. 

Simon G Thomas
Chairman
14 October 2016

24921.04 – 26 October 2016 3:23 PM – proof 6

5

www.loknstore.com Stock Code: LOKOVERVIEW 
 
 
Group at a Glance

Opening 
programme of 
four new stores – 
available space will 
increase by 14%
Landmark stores  
increase to 63% 
of portfolio 

6

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Lok’nStore’s Locations

1 Aldershot
2 Ashford
3 Basingstoke
4 Bristol
5 Chichester
6 Crawley
7 Crayford
8 Eastbourne
9 Fareham

10 Farnborough
11 Harlow
12 Horsham
13 Luton
14 Maidenhead
15 Milton Keynes
16 Northampton Central
17 Northampton Riverside
18 Poole
19 Portsmouth
20 Reading
21 Southampton
22 Staines
23 Sunbury
24 Swindon
25 Tonbridge
26 Woking
27 Olney
28 Leatherhead

New Stores
(Under development)

29 Wellingborough
30 Hemel Hempstead
31 Gillingham
32 Broadstairs

Read more about our Strategy  
and Marketplace on page 08

24921.04 – 26 October 2016 3:23 PM – proof 6

7

1023781911112131415161729303132189202124272223252628465www.loknstore.com Stock Code: LOKOVERVIEWThe Strategic Report

“Lok’nStore’s eye-catching 
buildings with their distinctive 
orange livery create highly 
visible landmarks.” 

Strategy
Lok’nStore Group Plc is one of the leading 
companies in the fast growing UK self-
storage market. We opened our first 
self-storage centre in 1995 and have grown 
consistently over the last 20 years, currently 
operating 26 self-storage centres and two 
serviced document stores in Southern 
England.  

We have been listed on the AlM Market 
since June 2000 and the Board accounts 
for 35% of the Total Voting Rights (TVR) in 
the ordinary shares of the Company.

We offer self-storage and serviced 
document storage from our own stores, 
and management services to third party 
self-storage owners. Self-storage is available 
to both household and business customers 
at our highly branded Lok’nStore centres. 
Each centre is prominently located mainly in 
the affluent South-East of England in large 
towns and cities.

We develop and operate self-storage 
centres in prominent locations broadly in 
South-East England. Our eye-catching 
buildings with their distinctive orange livery 
create highly visible landmarks which 
continue to be a big contributor of new 
business for Lok’nStore.

Demand for self-storage by both business 
and domestic customers is driven by a 
combination of specific need based on 
changing circumstances but also linked 
to local economic activity and prevailing 
consumer and business confidence. 

People and business are more space 
constrained in the relatively expensive areas 
of the South East. Barriers to entry in terms 

of competition for suitable sites and the 
difficulties in securing appropriate planning 
consents are also correspondingly higher. 

Lok’nStore aims to build more landmark 
self-storage centres primarily across South-
East England, to steadily increase the cash 
available for distribution (CAD) enabling a 
predictable growth of the dividend from a 
strong asset base and conservatively geared 
balance sheet. We believe there is the 
opportunity for significant further growth.

The UK self-storage market 
There remains significant opportunity in 
the UK self-storage market where there 
are an estimated 882 self-storage facilities 
providing approximately 37.6 million square 
feet of storage space.  With a population 
estimated at 64 million people in the UK this 
equates to only 0.6 square feet per person, 
compared to 7.7 square feet per person in 
the USA (Self-Storage Association 2016 UK 
Annual Survey). 

The sector remains in good health. The 
Cushman & Wakefield 2016 Report for the 
Self-Storage Association says, “The industry 
enjoyed a year of healthy growth in 2015 
adding around 1.9 million sq. ft. of space 
on top of putting on around 1.3 million 
sq. ft. of space in 2014....”. The Report 
estimates that “….total annual turnover for 
the UK self-storage industry in 2015 was 
around £440 million (2014: 402 million) from 
approximately 490 different operators.”  
When compared to Europe the UK has 
around 46% of the total space in Europe.

As awareness of self-storage continues to 
grow, more businesses and individuals will 
use self-storage in a market that is supply 
constrained. 

Steady growth 
of profit (EBITDA)

The Strategic Report covers the 
following areas of Lok’nStore’s 
business:

 ■ Strategy 

 ■ The UK Self-Storage Market 

 ■ Lok’nStore’s Business Model

 ■ Operating and Marketing Review

 ■ Property Review

 ■ Financial Review

 ■ Principal Risks and Uncertainties in 

operating our Business

8

Lok’nStore Group Plc   
Annual Report and Accounts for the year ended 31 July 2016

24921.04 – 26 October 2016 3:23 PM – proof 5

2016201520142013201220112010£6.30m£4.62m£5.68m£4.13m£3.28m£3.97m£2.93mFull Year Dividend 9 pence per share

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24921.04 – 26 October 2016 3:23 PM – proof 5

9

www.loknstore.com Stock Code: LOK 
Business Model

1

Attractive   
Market  
Dynamics

2

Our  
competitive  
strengths

3

Stable and rising  
income streams 
and low credit risk

4

Strong  
growth  
opportunities

5

Translation of the 
business model into  
high quality earnings

6

Our  
over-riding  
objective

10

 ■ UK self-storage penetration remains relatively low
 ■ Limited new supply coming onto the market - Lok’nStore is bucking the trend with 

significant new store development 
 ■ Resilient through economic downturns
 ■ Sector is growing

 ■ Recognised brand
 ■ Prominent new stores on main roads 
 ■ Strong internet marketing 
 ■ Excellent customer service 
 ■ Stores concentrated in the affluent South East England
 ■ Strong balance sheet 
 ■ Experienced board with clear strategic direction
 ■ Robust business model

 ■ Over 9,200 customers
 ■ Mix of business and domestic customers
 ■ Low bad debt expense 
 ■ Strong credit risk model

 ■ Demand increasing
 ■ Under supplied market

 ■ The self-storage business is strongly cash generative on established stores 
 ■ Low technology & product obsolescence
 ■ Lok’nStore has a track record of strong and growing cash generation 
 ■ A progressive dividend policy

 ■ To steadily increase the cash available for distribution (CAD) enabling a predictable growth 
of the dividend from a strong asset base and conservatively geared balance sheet. We 
believe there is the opportunity for significant further growth.

24921.04 – 26 October 2016 3:23 PM – proof 5

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016“Lok’nStore has a record of 
consistent profit growth  
and cash generation and 
has built a firm base for the 
coming years.”

Simon G. Thomas 
CHAIRMAN

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www.loknstore.com 
Stock Code: LOK

11

24921.04 – 26 October 2016 3:23 PM – proof 5

Heading 
Operating and Marketing Review

“With costs firmly under control 
revenue growth translates into 
buoyant profit growth.”  

Self-storage business 
performing strongly
 ■ Self-storage revenue £13.44 million up 
1.2% (2015: £13.28 million) – LFL up 
5.1%

 ■ Adjusted Store EBITDA £7.49 million 

up 4.2% (2015: £7.19 million) – LFL up 
6.6%

 ■ Management fees from Managed 

Stores up 150.1% at £439,254 (2015: 
£175,630) 

With costs firmly under control revenue 
growth translates into healthy profit growth. 
We again managed to increase the overall 
adjusted EBITDA margin across all stores 
by 1.6 percentage points from 53.7% to 
55.3%. The adjusted Store EBITDA margins 
of the freehold stores were 64.6% (2015: 
63.4%) and the leasehold stores 41.7% 
(2015: 40.7%).

Total adjusted store EBITDA in the self-
storage business, a key performance 
indicator of profitability and cash flow of the 

business, increased 4.2% to £7.49 million 
(2015: £7.19 million). Like for like growth in 
store EBITDA was 6.6%.

At the end of July 2016, 34% of 
Lok’nStore’s self-storage revenue was from 
business customers (2015: 33.5%) and 
66% was from household customers, (2015: 
66.5%). By number of customers 18.5% of 
our customers were business customers 
(2015: 18.9%) and 81.5% household 
customers (2015: 81.1%). 

12

24921.04 – 26 October 2016 3:23 PM – proof 5

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016PORTFOLIO ANALYSIS 
AND PERFORMANCE 
BREAKDOWN
AS AT 31 JULY 2016

FREEHOLD AND LONG 
LEASEHOLD

OPERATING LEASEHOLDS1

PIPELINE (FREEHOLD)

MANAGED STORES 
(TRADING)

MANAGED STORES  
(UNDER DEVELOPMENT)

Number
of stores

% of
valuation

% of
adjusted
store
EBITDA

Adjusted 
store
EBITDA
margin
(%)

% lettable
space
Lok 
owned

When fully developed

Number 
of stores

Total%
lettable
space

12

85.0

69.5

60.7

62.6

14

54.2

8

2

6

2

14.7

30.5

41.7

37.4

0.3

–

–

–

–

–

–

–

–

–

–

–

8

–

8

–

26.3

–

19.5

–

TOTAL

30

100

100

55.3

100

30

100

1  The average unexpired term of the Group’s operating leaseholds is approximately 11 years and 8 months as at 31 July 2016  

(12 years and 8 months: 31 July 2015).

Ancillary Sales
Ancillary sales which consist of boxes 
and packaging materials, insurance and 
other sales increased 5.3% over the year 
accounting for 11.2% of self-storage 
revenues (2015: 10.8%). 

We continue to promote our insurance 
to new customers with the result that 
91% (2015: 92%) of our new customers 
purchased our insurance over the year 
and this has resulted in an increase in the 
percentage of our customers who are 
insured through Lok’nStore to 80%  
(2015: 78%).  

Document storage profit more 
than doubles
 ■ Revenue £2.17 million up 11.1%  

(2015: £1.96 million)

 ■ Adjusted EBITDA £0.59 million up 
124.3% (2015: £0.26 million)

 ■ Year-end boxes stored up 8.7% 

 ■ Year-end tapes stored up 13.4% 

Revenue and adjusted EBITDA have 
increased in our document storage business 
as operating metrics improve in response 
to the Company’s more customer facing 
marketing stance. This approach has 
resulted in excellent customer feedback 
and puts us in a good position to win new 
business, with boxes stored increasing 8.7% 
and tapes stored up 13.4%. 

Last year we consolidated our serviced 
document warehouse capacity, closing 
one of the three storage sites. This year we 
have undertaken a further fit-out of new 
warehouse racking in our site in Olney and 
we now have the capacity to significantly 
increase the number of boxes stored 
within our existing premises. As part of this 
strategy, additions of £0.34 million were 
made in the current year to fixtures, fittings 
and equipment (2015: £0.46 million).

24921.04 – 26 October 2016 3:23 PM – proof 5

13

www.loknstore.com Stock Code: LOKSTRATEGIC REPORTOperating and Marketing Review
continued

Managed Store Service
Over recent years we have been developing 
our management services to third party 
storage owners. In the year we sold one 
store to a third party owner on a sale-and-
manage back basis, we opened a new 
managed store and we acquired two new 
sites for management contract clients taking 
our total managed stores to eight.

For managed stores we receive a standard 
monthly fee, a performance fee based on 
certain objectives and a fee on successful 
exit. In some cases we charge acquisition, 
planning and branding fees. This allows 
us to earn revenue from our expertise and 
knowledge of the self-storage industry 
without having to commit our capital, to 

amortise various fixed central  costs over 
a wider operating base, and to drive more 
visits to our website moving it up the 
rankings and benefitting all the stores we 
both own and manage.

In 2016 we earned £439,254 (2015: 
£175,630) from our managed stores in 
management fees, a substantial contribution 
to our profit. 

Security 
The safety and security of our customers 
and their goods remains our highest priority. 
We invest in CCTV, intruder and fire alarm 
systems and the remote monitoring of our 
stores out of hours. Importantly all of our 
stores are manned during opening hours.  

14

Lok’nStore Group Plc   
Annual Report and Accounts for the year ended 31 July 2016

24921.04 – 26 October 2016 3:23 PM – proof 5

Marketing
During the year our marketing efforts have 
been focused on the internet and the 
presentation of our buildings to attract 
passing traffic. Total enquiries were up  
6.6% across all stores. 

Visibility of our stores remains very 
important to our marketing efforts. With their 
prominent positions, distinctive design and 
bright orange elevations, our stores raise the 
profile of the Lok’nStore brand. We continue 
to invest in new signage and lighting at 
our existing stores as well as creating 
striking designs for our new landmark 
stores to promote and enhance their visual 
prominence. 

The internet continues to be the main media 
channel for our advertising. Our website 
at www.loknstore.co.uk is one of the most 
established self-storage websites in the 
UK. The website was significantly upgraded 
during the year to further improve customer 
experience across desktop, tablet and 
smartphone devices. This is a very dynamic 
area and we are committed to its continued 
development. We believe the internet 
provides a strong competitive advantage 
for Lok’nStore and the major operators with 
bigger marketing budgets compared to 
those of the smaller self-storage operators.

24921.04 – 26 October 2016 3:23 PM – proof 5

15

www.loknstore.com Stock Code: LOKSTRATEGIC REPORTProperty Review

Growth from new stores and more 
new stores to come
 ■ New Bristol, Southampton and 

Chichester stores opened – early trading 
strong

 ■ 4 new sites acquired adding 14% more 

space

 ■ New and purpose built stores lettable 

space 63.5% of portfolio

Two new stores to be developed 
under management contracts
Two new management contracts were 
signed in July 2016 to develop and 
operate two new stores. The new sites 
are in prominent retail locations in Hemel 
Hempstead and Broadstairs. Opening for 
both stores is scheduled for 2017. When 
developed, these Managed Stores will add 
around 70,000 sq. ft. to the trading portfolio.

 ■ Continually reviewing new store 

opportunities

Strong cash flows and solid asset 
base create opportunities
Lok’nStore’s strong operating cash flow, 
solid asset base, and tactical approach to 
its store property portfolio provide the Group 
with opportunities to improve the terms 
of its property usage in all stages of the 
economic cycle. Our focus on the trading 
business gives us many opportunities and 
our property decisions are always driven by 
the requirements of the trading business. 
Lok’nStore has 26 freehold, leasehold 
and managed stores trading. Of these, 20 
stores are owned with 12 freehold or long 
leasehold, 8 leasehold and 6 further sites 
operated under management contracts. 

Acquisition of two landmark sites for 
new stores
Located in Wellingborough and Gillingham, 
the two sites are in prominent retail locations 
with large catchment areas and little 
established competition. The total capital 
investment of approximately £10 million will 
be financed from cash flow and the new 
banking facility signed in January 2016. The 
stores are scheduled to be open at the end 
of 2017. When developed these stores will 
add around 110,000 sq. ft. to the trading 
portfolio increasing the company’s capacity 
of owned stores by 10%. They will take the 
proportion of Lok’nStore’s space which is 
new or purpose built to 63.5%.

Efficient use of capital
 ■ Additional £2 million received for sale of 

old Reading store

 ■ £3 million received for sale of Portsmouth 

development land

 ■ Sale and manage-back of Swindon store 

for £3.5 million

 ■ Total disposal proceeds of £8.5 million 

(gross)

These capital receipts, combined with the 
managed store model enable Lok’nStore 
to continue to rapidly grow the operating 
footprint of the business while firmly capping 
borrowing and leverage. 

Store portfolio 
These projects are part of our strategy 
of actively managing our store operating 
portfolio to ensure we are maximising 
both trading potential and asset value. 
This includes strengthening our distinctive 
brand, increasing the size and number of 
our stores and replacing stores or sites 
where it will increase shareholder value. 
We prefer to own freeholds if possible, and 
where opportunities arise we will seek to 
acquire the freehold of our leasehold stores. 
However we are happy to take leases on 
appropriate terms and benefit from the 
advantages of a lower entry cost, with 
further options to create value later in the 
site’s development. Our most important 
consideration is always the trading potential 
of the store rather than the property tenure.

With Wellingborough, Gillingham, Hemel 
Hempstead and Broadstairs set to open 
in 2017 this will increase the number of 
stores we operate and will capitalise on our 
efficient operating systems and growing 
internet marketing presence. 

At the year end the average length of the 
7 leases which were valued at July 2015 
decreased by 12 months to 11 years and 
8 months (2015: 12 years and 8 months). 
7 out of 8 of our leasehold stores are inside 
the Landlord and Tenant Act providing 
us with a strong security of tenure. The 
leaseholds produced 30.5% of the total 
store EBITDA in the year (2015: 32.1%).

Store property assets and  
Net Asset Value
 ■ Total assets now circa £134 million 

(2015: £111 million)

 ■ Adjusted net asset value of £3.86 per 

share up 27.6% on last year

Lok’nStore’s freehold and operating 
leasehold stores have been independently 
valued by Jones Lang LaSalle (JLL) (2015 
: Cushman & Wakefield) at £112.7 million 
(NBV £ 46.9 million) as at 31 July 2016 
(2015: £88.9 million: NBV £28.1 million). The 
change in property valuation is referred to 
further in the Financial Review section of the 
Strategic Report and is detailed in note 10b 
of the notes to the financial statements.  

Adding our stores under development at 
cost, land and buildings held at Director’s 
valuation, our total property valuation is 
£116.2 million (2015: £97.8 million). This 
translates into an adjusted net asset value 
of £3.86 per share up 27.6% on last year 
(2015: £3.02 per share). 

The increase in the property values of 
properties which were also valued last year 
was 19.2%

16

24921.04 – 26 October 2016 3:23 PM – proof 5

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Financial Review

Record financial results on all measures
 ■ Group Revenue £16.06 million up 4.1%  

(2015: £15.42 million) - like for like (LFL) up 7.6%

 ■ Group Adjusted EBITDA £6.30 million up 10.8%  

(2015: £5.68 million) - LFL up 14.0%

Strong balance sheet, efficient use of capital,  
low debt
 ■ New £40 million Bank facility on lower interest margin

 ■ Net debt down to £23.5 million (2015: £25.3 million)

 ■ Loan to value ratio (LTV) down to 20.8% (2015: 25.8%) 

 ■ Operating profit (pre-exceptional items7) £4.41 million up 14.1% 

(2015: £3.86 million) LFL 18.3%

 ■ Gearing down

 ■ Operating profit £6.23 million up 70.3% (2015: £3.66 million)

 ■ Profit after taxation £4.28 million up 117% (2015 : £1.97 million) 

Trading
Total revenue for the year grew 4.1% to £16.1 million (2015: £15.42 
million). Group operating profit for the year is up 70% to £6.23 
million (2015: £3.66 million).  

Taxation
The Group will pay tax on its earnings at an effective tax rate of 20% 
and has made a tax provision of £0.6 million. (2015: £0.54 million).

Earnings per share
Basic earnings per share (EPS) were 16.60 pence (2015: 7.84 
pence per share). Diluted EPS were 16.24 pence (2015: 7.64 
pence per share). If 2016 figures are adjusted to eliminate the 2016 
property sale gain of £1.94 million, the 2016 EPS is adjusted to 9.08 
pence per share and the 2016 diluted EPS to 8.88 pence per share.

Treasury shares
The Group did not purchase any Treasury shares during the year. 
We are proposing to renew our ongoing authority to buy back 
shares at this year’s AGM to ensure the Group continues to have 
flexibility to make further purchases should it be considered to be in 
the best interests of shareholders to do so.

Operating costs
Through disciplined management we have again reduced property 
costs and contained overall cost growth to less than 0.1% despite 
staff costs increasing by 1.1% through a combination of strong 
sales bonuses and additional national insurance costs arising on 
the exercise of employee share options. Group operating costs 
amounted to £9.4 million for the year, a 0.1% increase from last 
year (2015: £9.4 million). Overall operating costs as a percentage 
of revenue have decreased and represent 58.9% as a cost ratio. 
(2015: 61.2%). 

Group

Property costs
Staff costs
Overheads
Distribution costs
Total 

Increase/(Decrease) 
in costs
%

 (4.6)
 1.0
 7.6
(10.4)
0.1%

2016
£’000

3,913
4,232
1,128
170
9,443

2015
£’000

4,101
4,188
1,049
190
9,437

New £40 million Bank facility on improved terms
Following the agreement of new facilities with Royal Bank of 
Scotland on improved terms the new £40 million five year revolving 
credit facility replaced the existing facility which was due to expire 
in October 2016, and will provide funding for site acquisitions as 
well as working capital for the development of the business over the 
medium term. 

Under this new five year facility the Group is not obliged to make 
any repayments prior to its expiration in January 2021 and 
further provides during the term of the facility for the possibility 
of an optional extension of the five year term by a maximum of a 
further two years. The facility also provides for the possibility of an 
additional accordion of up to £10 million which if taken up during the 
term of the facility will increase facilities available to £50 million. 

The following interest rates applied during the financial year:

Up to 
14 January 
2016

From
15 January 
2016

Lloyds Bank plc
2.35%–2.65%
0.94%

Royal Bank of 
Scotland plc (RBS)
1.40%–1.65%
0.56%

Interest margin
Non-utilisation charge

At current levels of borrowing this translates into a 0.95% points 
saving on outstanding borrowings and 0.38% saving on the 
unborrowed balance of the facility. At current borrowing levels this 
would equate to a £316,249 saving on an annualised basis.

Management of interest rate risk
Lok’nStore has £28.8 million of debt currently drawn against its £40 
million revolving credit facility. £20 million is at a fixed interest rate 
with £10 million fixed rate swap at a fixed 1 month sterling LIBOR 
rate of 1.2% and £10 million swap at a fixed 1 month sterling LIBOR 
rate of 1.15%. With 1 month LIBOR around 0.5% for the year, this 
leaves a balance of £8.8 million floating at a current all-in rate of 
around 2.56% and results in an overall weighted average rate over 
the financial year of 2.88.%. The £20 million fixed rate swap is an 
interest rate hedge and its fair value on a mark-to-market basis 
fluctuates. Its current fair value of £0.037 million is currently stated 
as a current liability (2015: non-current liability: £0.12 million). Both 
swaps run up to 20 October 2016 whereupon they lapse and the 
Groups all-in floating rate will drop to (currently) 1.67%.

24921.04 – 26 October 2016 3:23 PM – proof 5

17

www.loknstore.com Stock Code: LOKSTRATEGIC REPORTFinancial Review
continued

Cash flow and financing
At 31 July 2016 the Group had cash balances of £5.3 million (2015: 
£2.4 million). Cash inflow from operating activities before investing 
and financing activities was £ 3.8 million (2015: £6.0 million). As 
well as using cash generated from operations to fund some capital 
expenditure, the Group has a five year revolving credit facility. This 
provides sufficient liquidity for the Group’s current needs. Undrawn 
committed facilities at the year-end amounted to £11.2 million 
(2015: £12.3 million). 

Strong cash flow supports 12.5% dividend 
increase 
 ■ Annual dividend 9 pence per share up 12.5% (2015: 8 pence per 

share)

 ■ Cash available for Distribution (CAD) from operations £4.71 

million up 20.8% (2015: £4.98 million)

 ■ Cash available for Distribution (CAD) of 18.1 pence per share up 

17.7% (2015: 15.4 pence per share)

Gearing 
There was £28.8 million of gross borrowings (2015: £27.7 million) 
representing gearing of 32.9% (2015: 47.7%) on net debt of £23.5 
million (2015: £25.3 million). If leaseholds, which are stated at 
depreciated historic cost in the statement of financial position, are 
stated at their Jones Lang LaSalle (JLL) valuation, gearing drops 
to.27.6% (2015: 39.2%). If the deferred tax liability carried at year- 
end of £15.4 million is excluded gearing drops further to 23.4% 
(2015: 33.0%).

Analysis of Cash Available for Distribution (CAD) 

Group Adjusted EBITDA
Less: Net finance costs (per Income Statement)
Capitalised maintenance expenses
New Works Team
Current tax
Total deductions
Cash Available for Distribution
Increase over last year

Adjusted shares in issue
CAD per share (annualised)
Increase in CAD per share

Cash available for Distribution (CAD) 
Cash available for Distribution (CAD) provides a clear picture of 
ongoing cash flow available for dividends. To illustrate this fully the 
table below shows the calculation of CAD. 

Year ended 
31 July 
2016

Year ended 
31 July 
2015

6,295

(735)

(110)

(134)

(606)

(1,585)

4,710

20.8%

5,682
(1,003)
(113)
(133)
(535)
(1,784)
3,898

Number

Number

26,019,241

18.1p

17.7%

25,356,688
15.4p

Capital expenditure and capital commitments
The Group has grown through a combination of new site acquisition, existing store improvements and relocations, and has concentrated on 
extracting value from its existing assets and developing through collaborative projects and management contracts. Capital expenditure during 
the year totalled £6.99 million (2015: £3.58 million). This capital expenditure was more than funded by the capital receipts of £8.5 million.

The Group has capital expenditure contracted but not provided for in the financial statements of £1.10 million (2015: £3.03 million). The 
Company was also committed to complete on its new Wellingborough site following completion of all relevant planning matters.

18

24921.04 – 26 October 2016 3:23 PM – proof 5

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Statement of Financial Position
Net assets at the year-end were £71.5 million (2015: £53.0 million). 
Freehold and long leasehold properties independently valued at  
31 July 2016 were £96.1 million (2015: £74.1 million). Please refer  
to the table of property values below.

Market Valuation of Freehold and Operating 
Leasehold Land and Buildings 
It is the Group’s policy to commission an independent external 
valuation of its properties at each year-end.  In previous years 
this work had been undertaken by Cushman & Wakefield (C&W). 
This year the Group selected Jones Lang LaSalle Limited (JLL) 
to undertake this work due to their greater exposure to the 
transactions undertaken in the market. 

Our eleven freehold properties and one long leasehold are held in 
the statement of financial position at fair value and have been valued 
by JLL. Refer to note 10b) – property, plant and equipment and 
also to the accounting policies for details of the fair value of trading 
properties. 

The valuations of the leasehold stores held as ‘operating leases’ are 
not taken onto the statement of financial position. However seven 
of these have also been valued and these valuations have been 

Analysis of Total Property Value

Freehold & Long Leasehold valued by JLL (2015 C&W) 1
Short Leasehold valued by JLL (2015 C&W) 2
Freehold land and buildings at Director valuation 3
Subtotal
Sites in development at cost
Total4

1 Includes related fixtures and fittings (refer note 10b).

used to calculate the adjusted net asset value position of the Group. 
The value of our operating leases in the valuation totals £16.6 
million (2015: £14.8 million) and we have reported by way of a note 
the underlying value of these leasehold stores in our revaluations 
and adjusted our Net Asset Value (NAV) calculation accordingly to 
include their value. This ensures comparable NAV calculations.

A deferred tax liability arises on the revaluation of the properties and 
on the rolled-over gain arising from the disposal of some trading 
stores. It is not envisaged that any tax will become payable in the 
foreseeable future on these disposals due to the availability of 
rollover relief. The proceeds from the sale of the Reading store sold 
with the benefit of its permission for residential development have 
been reinvested into new store development. It is not the intention of 
the Directors to make any other significant disposals of operational 
stores, although individual disposals may be considered where it is 
clear that added value can be created by recycling the capital into 
other opportunities.

The Board will continue to commission independent valuations on 
its trading stores annually to coincide with its year-end reporting.

No of stores/
sites

12
 7
1
20
2
22

31 July 2016 
Valuation
£

96,125,000
 16,575,000
3,000,000
115,700,000
457,826
116,157,826

No of stores/
sites

12
 7

19
3
22

31 July 2015 
Valuation 
£

74,110,000
 14,760,000
–
88,870,000
8,887,858
97,757,858

2 The seven leaseholds valued by JLL are all within the terms of the Landlord and Tenant Act (1954) giving a degree of security of tenure. The average length  
  of the leases on the leasehold stores valued was 11 years and 8 months at the date of the 2016 valuation (2015 valuation: 12 years and 8 months).  
  One leasehold store is not valued by JLL due to the relatively short unexpired period of its lease.

3 For more details (refer note 10b - Directors’ valuation)

4 Total freeholds account for 85.7% of property values (2015: 84.9%).

24921.04 – 26 October 2016 3:23 PM – proof 5

19

www.loknstore.com Stock Code: LOKSTRATEGIC REPORTFinancial Review
continued

Adjusted Net Asset Value per Share
Adjusted Net Asset Value per share up 27.6% to £3.86 (2015: £3.02)
Adjusted net assets per share is the net assets of the Group business adjusted for the valuation of leasehold stores and deferred tax divided 
by the number of shares at the year-end. The shares currently held in the Group’s employee benefits trust (own shares held) and in treasury 
are excluded from the number of shares.

At July 2016 the adjusted net asset value per share (before deferred tax) increased an impressive 27.6% to £3.86 from £3.02 last year. This 
substantial increase is a result of higher property values as our new valuers recognised the strength of our landmark stores, cash generated 
from operations and additional sale proceeds from the disposal of our Reading site, offset in part by an increase in the shares in issue due to 
the exercise of share options by management and staff during the year

Analysis of net asset value (NAV)

Net assets
Adjustment to include operating/short leasehold stores at valuation
Add: JLL leasehold valuation (2015: C & W)
Deduct: leasehold properties and their fixtures and fittings at NBV

Deferred tax arising on revaluation of leasehold properties1
Adjusted net assets

Shares in issue
Opening shares in issue
Shares issued for the exercise of options
Closing shares in issue
Shares held in treasury
Shares held in EBT
Closing shares for NAV purposes
Adjusted net asset value per share after deferred tax provision
Adjusted net asset value per share before deferred tax provision
Adjusted net assets
Deferred tax liabilities and assets recognised by the Group 
Deferred tax arising on revaluation of leasehold properties1 
Adjusted net assets before deferred tax
Closing shares for NAV purposes
Adjusted net asset value per share before deferred tax provision

31 July 
2016
£’000

71,475

16,575
(3,065)
84,985
(2,432)
82,553

Number
28,447
662
29,109 
(2,467)
(623)
26,019
£3.17 

82,553
15,361
2,432
100,346
26,019
£3.86 

31 July 
2015
£’000

52,969

14,760
(3,339)
64,390
(2,284) 
62,106

Number
27,809
638
28,447
(2,467)
(623)
25,357
£2.45

62,106
12,252
2,284 
76,642
25,357
£3.02

1 A deferred tax adjustment in respect of the uplift in the value of the leasehold properties has been included. Although this is a memorandum adjustment as  
  leasehold properties are included in the Group’s financial statements at cost and not at valuation, this deferred tax adjustment is included in the adjusted net  
  asset value calculation in order to maintain a consistency of tax treatment between freehold and leasehold properties.

Summary
Lok’nStore is a robust business with low debt and gearing which generates a rapidly growing cash flow from its substantial asset base. The 
UK self-storage market is still immature and presents an excellent opportunity for further growth of the business. 

20

24921.04 – 26 October 2016 3:23 PM – proof 5

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Principal Risks and Uncertainties 
in operating our Business

Lok’nStore invests in prime locations where 
its criteria for site selection are met and 
which will enable it to develop high quality 
stores which are prominent with high 
visibility and strong branding. We believe this 
will place us in a strong trading position and 
may discourage competitors from entering 
that local market. However it is possible that 
Lok’nStore may be unable to execute this 
strategy which will inhibit its growth. Further 
it is possible that an increasing number of 
competitors in the industry may negatively 
impact Lok’nStore’s existing operations.

We have a large customer base spread 
across the stores including those customers 
who have used Lok’nStore regularly over the 
years. Many of these periodically return as 
their circumstances and their storage needs 
change. Across all of the stores we operate 
self-storage customers are a broad mix of 
both domestic and business. 

Property Risk
The acquisition of new sites for development 
into self-storage centres is a key strategic 
objective of the business. We will continue 
to face significant competition for site 
locations from other uses such as hotels, 
car showrooms and offices as well as from 
the other self-storage operators.

The process of gaining planning permissions 
remains challenging. Lok’nStore may 
take on the risk of obtaining planning 
permission when acquiring sites in the 
face of competitive bids. In these cases 
we are obliged to undertake the planning, 
environmental and other property due 
diligence under tight timescales which 
creates greater risk in the process. 

Nevertheless Lok’nStore’s management has 
gained significant experience in operating 
in this property environment, acquiring sites 
on main roads in prominent locations and 
obtaining appropriate planning permissions.

We manage the construction of our 
properties carefully. The building of each 
store is handled through a design and build 
contract with established contractors. We 
employ an external team of professionals to 
monitor the progress of each development. 
The fitting of mezzanine floors and steel 
units is generally managed in-house 
using an established external professional 
team of sub-contractors who understand 
Lok’nStore’s particular specifications.

Finance
Lok’nStore finances its current needs 
through a combination of strong operational 
cash flows and debt.

Cash deposits are placed with Royal Bank 
of Scotland plc on a no-notice treasury 
deposit account which tracks base rate and 
yields a rate equivalent to RBS bank base 
rate on all deposited balances. The Group’s 
cash position is reviewed daily and cash is 
transferred daily between these accounts 
and the Group’s operational current 
accounts as required. 

The main risks arising from the Group’s 
financial instruments are interest rate risk 
and liquidity risk. The policies for managing 
these risks are regularly reviewed and 
agreed by the Board. Full details are set out 
in the Financial Review. Further information 
on our treasury arrangements is set out in 
note 16. 

The financial risk management objectives 
and policies of the Group, along with details 
of exposure to liquidity and cash flow risk 
are set out below and in note 16 (Financial 
Instruments) to the financial statements.

Risk Management
Risk management has been a fundamental 
part of the development of Lok’nStore. 
We maintain a risk register which identifies 
and categorises our risks and provides an 
assessment of risk based on a combination 
of ‘likelihood’ and ‘consequences and 
impact’ on the business. This is reviewed 
regularly by management and the Board 
and underpins our structured approach 
to identifying, assessing and controlling 
risks that emerge during the course of 
operating the business. Its purpose is to 
support better decision-making through 
understanding the risks inherent in both the 
day-to-day operations and the strategic 
direction of the Group and their likely 
impact. This is a continuing and evolving 
process as we review and monitor the 
underlying risk elements relevant to the 
business.

Market Risk
Self-storage is a developing market with 
further opportunities for significant growth. 
Awareness of self-storage and how it can 
be used by customers is well understood 
in the United States, but historically has 
been relatively low throughout the UK. 
Survey and anecdotal evidence suggest this 
awareness is now rising in the UK. The rate 
of growth in branded self-storage operations 
in good trading locations continues to be 
limited by the challenge of acquiring sites at 
appropriate prices and obtaining planning 
permission.

Credit Risk
Lok’nStore’s self-storage credit model is 
strong with customers paying four weekly 
in advance in addition to an initial four 
weeks rental deposit. We retain a legal lien 
over customers’ goods which can be sold 
to cover their unpaid bills. Credit control 
remains tight with only £33,210 (2015: 
£38,891) of bad debts recognised during 
the year representing around 0.21% of 
Group revenue (2015: 0.25%). There was 
£8,116 of additional costs associated with 
recovery (2015: £8,714). Given the tight 
credit conditions in the wider economy our 
own credit control indicators are resilient, 
showing no appreciable signs of weakening 
during the year. 

Tax Risk
We regularly monitor proposed and actual 
changes in legislation in the tax regime 
affecting principally corporation tax, capital 
gains tax, VAT and Stamp Duty Land Tax 
(SDLT). We work with our professional 
advisors and through trade bodies to 
understand and mitigate or benefit from their 
effects.

Corporate Social Responsibility 
and Employee Risk
The Corporate Social Responsibility 
and Employee Risk within the business 
are discussed within the Corporate 
Responsibility Report.

Reputational Risk
Lok’nStore’s business reputation is very 
important to the Group. Our management 
and staff work hard to protect and develop 
it. We always try to communicate clearly 
with our customers, suppliers, local 
authorities and communities, employees 
and shareholders and to listen and take 
account of their views. The Lok’nStore 
Group websites (www.loknstore.co.uk www.
loknstore.com and www.saracendatastore.
co.uk) are important avenues of 
communication and a source of information 
for employees, customers and investors. 
Employee communication is augmented by 
quarterly staff newsletters.

Approved by the Board of Directors and 
authorised for issue on 14 October 2016 
and signed on its behalf by:

Andrew Jacobs 
Chief Executive Officer 

Ray Davies 
Finance Director

21

24921.04 – 26 October 2016 3:23 PM – proof 5

www.loknstore.com Stock Code: LOKSTRATEGIC REPORT 
 
 
  
 
 
  
Board of Directors  
and Advisers

Executive Directors

Simon Thomas  
Chairman

Andrew Jacobs 
Chief Executive Officer

Ray Davies  
Finance Director

Simon has been a Director of Lok’nStore 
since 1997 after a successful career 
in the publishing and finance sectors. 
He co-founded the emerging markets 
investment trust business at LCF Edmond 
de Rothschild. He has also worked at Swiss 
Bank Corporation, Nomura International and 
Reed International. 

Simon is responsible for the composition 
and performance of the Board. 

Andrew established Lok’nStore in February 
1995 after eight years’ experience at 
Nomura International in London. He has 
an MPhil in Economics from Cambridge 
University and a BSc in Economics from the 
London School of Economics. 

Andrew is responsible for strategy, 
corporate finance and property.

Ray is a chartered accountant. He joined 
Lok’nStore in 2004 after a number of senior 
finance positions in the construction, and 
health and fitness sectors. In 1992, he was 
appointed Group Finance Director and 
Company Secretary of Dragons Health 
Clubs plc during a period of rapid and 
sustained growth. Following its acquisition 
by Crown Sports plc in 2000, he was 
appointed Finance Director of Crown Sports 
Clubs Division and Company Secretary of 
Crown Sports plc, a company listed on the 
London Stock Exchange.

Ray is responsible for finance, administration 
and risk management.

Colin Jacobs  
Director

Neil Newman 
Director

Colin has been a director since founding in 
1995. 

Colin is responsible for identifying and 
negotiating new sites for Lok’nStore, and for 
business development.

Neil joined the Lok’nStore group in October 
2006 rising to the position of Group Sales 
Director in September 2014 and as an 
Executive Director of the Group since 
November 2015. Prior to joining Lok’nStore, 
Neil gained a wealth of experience in the 
retail sector including positions at Wickes 
and Woolworths plc.

Neil takes responsibility for sales, marketing 
and our people in Lok’nStore and Saracen.

22

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Non-Executive Directors

Edward Luker   
Senior Non-Executive Director

Richard Holmes  
Non-Executive Director

Charles Peal   
Non-Executive Director

Joined Lok’nStore in 2007. Edward is 
a well-known figure in the UK property 
industry, having worked for CB Richard Ellis 
for 33 years, where he has been a Director 
and Partner for 20 years. In 1997/8 Edward 
was Chairman of the Investment Property 
Forum, the industry body, and has acted 
for a number of pensions in the creation 
of property investment funds. Edward is a 
Fellow of the Royal Institute of Chartered 
Surveyors and is currently Consultant 
and Chairman of the Investment Advisory 
Committee of CBRE Real Estate Finance 
Limited. 

Joined Lok’nStore in 2000. Richard is 
currently Group Marketing Director of 
Specsavers. Previously, Richard held a 
number of senior positions within the 
Boots organisation, including Director of 
Offer Development at Boots e-commerce 
business, Marketing Director of Boots 
the Chemist and Director of Health & 
Beauty. Richard was also Head of Strategy 
Development for Unilever’s worldwide dental 
business and holds an MSc in Economics 
from Warwick University and a BSc in 
Economics from the London School of 
Economics. 

Joined Lok’nStore in 2007. Charles started 
his career in 1977 at 3i Group, the leading 
UK quoted Venture Capital Company. 
He was the Chief Executive of Legal and 
General Ventures from 1988 to 2000 and 
was a Director of various quoted private 
equity investment trusts and management 
buyouts. He is currently a Director of 
Warnborough Asset Management, an 
independent fund management business 
and Chairman of BLME Sharia’a Umbrella 
Fund SICAV-SIF.

Charles chairs the Audit Committee.

G
O
V
E
R
N
A
N
C
E
R
E
P
O
R
T

Edward sits on the Audit Committee and 
chairs the Remuneration Committee.

Richard sits on the Remuneration 
Committee. 

Directors and Advisers
Directors
SG Thomas Chairman
A Jacobs
RA Davies
CM Jacobs Director
N Newman Director 
ETD Luker Senior Non-Executive Director
RJ Holmes Non-Executive Director
Non-Executive Director 
CP Peal

Auditor
RSM UK AUDIT LLP 
(formerly Baker Tilly UK Audit LLP) 
Chartered Accountants 
25 Farringdon Street  
London EC4A 4AB 

Chief Executive Officer
Finance Director

Secretary and Registered Office
Secretarial Solutions Limited 
c/o Maclay Murray Spens LLP 
One London Wall 
London EC2Y 5AB

Nominated Adviser and Broker
finnCap Ltd  
60 New Broad Street  
London EC2M 1JJ

Solicitors
Maclay Murray Spens LLP 
One London Wall 
London EC2Y 5AB

Goodman Derrick LLP 
10 St Bride Street 
London EC4A 4AD

Glovers LLP 
6 York Street  
London W1U 6QD

Registrars
Capita Registrars 
Capita Group plc 
The Registry 
34 Beckenham Road 
Beckenham 
Kent BR3 4TU

Bankers
Royal Bank of Scotland 
Abbey Gardens 
4 Abbey Street 
Reading 
RG1 3BA

24921.04 – 26 October 2016 3:23 PM – proof 6

23

www.loknstore.com Stock Code: LOK 
Directors’ Report

The Directors submit their report and the audited financial statements of the Company and of the 
Group for the year ended 31 July 2016.

Principal Activity
The principal activity of the Group during the year was that of providing self-storage and managed storage services.

Review of the Business and Future Developments
A detailed account of the Group’s progress during the year and its future prospects are set out in the Chairman’s Review, and the Strategic 
Report. 

The key performance indicators are set out in the Highlights on page 3 and discussed in more detail in the Financial Review and the 
Performance of our Stores sections of the Strategic Report.

Going Concern
A review of the Group’s business activities, together with the matters likely to influence its future development, performance and its position 
in the wider market are set out in the Strategic Report. The financial position of the Group, its cash flows and borrowing facilities are shown 
in the Statement of Financial Position, Cash Flow Statement and corresponding notes and policies contained within the financial statements.

Further information concerning the Group’s objectives, policies, its financial risk management objectives as well as details of financial 
instruments and credit and liquidity risk are also found in the Strategic Report and in the notes to the financial statements.

The Directors can report that, based on the Group’s budgets and financial projections, they have satisfied themselves that the business 
is a going concern. The Board has a reasonable expectation that the Company and the Group have adequate resources and facilities to 
continue in operational existence for the foreseeable future based on Group cash balances of £5.3 million, (2015: £2.4 million) undrawn 
committed facilities at 31 July 2016 of £11.2 million (2015: £12.3 million) and cash generated from operations in the year to 31 July 2016 of 
£3.8 million (2015: £6.1 million). Following the agreement of new facilities with Royal Bank of Scotland on improved terms, the Group now 
operates a five year £40 million revolving credit facility with RBS plc. The facility has been in place since 15 January 2016 and runs until 14 
January 2021. The Group is fully compliant with all bank covenants and undertakings and is not obliged to make any repayments prior to 
expiration. The financial statements are therefore prepared on a going concern basis.

Dividend 
In respect of the current year, the Directors propose that a final dividend of 6.33 pence per share (2015: 5.67 pence) will be paid on 19 
December 2016 to shareholders on the register on 18 November 2016. The total estimated dividend to be paid is £1,689,379 based on the 
number of shares in issue on 3 October 2016 as adjusted for shares held in the Employee Benefits Trust and for shares held on treasury. 
This dividend is subject to approval by shareholders at the Annual General Meeting and has not been included as a liability in these financial 
statements.

Events after the Reporting Date
Reportable events after the reporting date are set out in Note 31 in the financial statements. 

Directors
The following Directors held office during the year and subsequently:

SG Thomas
A Jacobs 
RA Davies 
CM Jacobs

ETD Luker
RJ Holmes
CP Peal
N Newman (from 26 November 2015)

Details of the interests of the Directors in the shares of the Company are set out below and details of their remuneration are disclosed in note 
6 of the financial statements.

Biographical details of the Directors are set out on page 22.

Reappointment of Directors
In accordance with the Company’s Articles of Association, Ray Davies and Charles Peal retire by rotation and each being eligible offer 
themselves for re-election at the next Annual General Meeting (AGM). Richard Holmes and Edward Luker who have over 12 years and 
9 years tenure respectively as non-executives are required under the Companies Act 2006 to offer themselves for re-election at every AGM 
and accordingly offer themselves for re-election at the next AGM. Neil Newman a board appointee during the year, offers himself for election 
at the next AGM.

24

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Directors’ and Officers’ Liability Insurance
The Company has liability insurance covering the Directors and Officers of the Company and its subsidiaries.

Substantial Shareholdings 
The Directors have been notified or are aware that the following are interested in 3% or more of the issued Ordinary Share capital of the 
Company as at 3 October 2016:

Andrew Jacobs
Miton Capital Partners
Simon Thomas
Cavendish Asset Management
Slater Investments
Charles Peal

Current 
rank

% at
3 October
2016

1
2
3
4
5
6

19.51
12.92
6.74
6.48
4.60
3.24

Number 
of shares

5,206,600
3,447,476
1,800,000
1,729,700
1,228,750
865,000

1 Represents total shares in issue (excluding treasury shares) at 3 October 2016.

Total shares 
in issue 
(excluding 
treasury 
shares)

Total shares 
in issue 
(excluding 
treasury 
shares)

% at
5 October
2015

20.32
11.79
7.66
7.02
4.89
3.31

Number 
of shares

5,305,200
3,077,476
2,000,000
1,831,700
1,275,501
865,000

26,688,4531 

26,102,803

Market Valuation of Freehold Land and Buildings
The changes in property, plant and equipment during the year and details of property valuations at 31 July 2016 are shown in note 10b to 
the Financial Statements. Further commentary on the property portfolio is contained in the Property Review and in the Financial Review. 

Share Buy-back Authority
Authority will be sought at the Company’s AGM on 24 November 2016 from shareholders to approve a share buyback authority. The buy-
back authority will only be exercised in circumstances where the Directors regard such purchases to be in the best interests of shareholders 
as a whole.

Statement of Disclosure of Information to the Auditor
The Directors who were in office at the date of approval of these financial statements have confirmed that, as far as they are aware, there 
is no relevant audit information of which the auditor is unaware. Each of the Directors has confirmed that they have taken all the steps that 
they ought to have taken as Directors in order to make themselves aware of any relevant audit information and to establish that it has been 
communicated to the auditor.

Annual General Meeting
The Company’s Annual General Meeting will be held on 24 November 2016 at 5.30pm at the offices of Goodman Derrick LLP 10, St Bride 
Street London EC4A 4AD.

Auditor
A resolution to reappoint RSM UK Audit LLP (formerly Baker Tilly UK Audit LLP) as auditor will be put to the members at the Annual General 
Meeting.

A formal notice together with explanatory circular and Form of Proxy will be sent to shareholders.

On behalf of the Board.

Ray Davies 
Director 
14 October 2016

24921.04 – 26 October 2016 3:23 PM – proof 6

25

www.loknstore.com Stock Code: LOKGOVERNANCE REPORTCorporate Social  
Responsibility Report

Corporate and Social 
Responsibilities
Lok’nStore conducts its business in a 
manner that reflects honesty, integrity 
and ethical conduct. Our Corporate 
Social Responsibility Report sets out 
our environmental policy and how we 
manage our impact on the environment, 
our policies and principles in relation to our 
responsibilities to stakeholders including 
suppliers, customers and employees.

We believe that the long-term success of 
our business is best served by respecting 
the interests of all our stakeholders. 
Management of social, environmental and 
ethical issues is of high importance to 
Lok’nStore. These issues are dealt with 
on a day-to-day basis by the Group’s 
managers with principal accountability lying 
with the Board of Directors. We look for 
opportunities to address our responsibility 
to the environment, and we pay close 
attention to our energy use, carbon dioxide 
emissions, water use and waste production. 
A full assessment is set out below in our 
Environmental Policy.

Customers
We believe in clarity and transparency. 
Brochures and literature are written in 
plain English, explaining clearly our terms 
of business without hiding anything in the 
‘small print’. We are open and honest 
about our products and services and do 
not employ pressure selling techniques 
or attempt to take advantage of any 
vulnerable groups. If we make a mistake 
we acknowledge it, deal with the problem 
quickly, and learn from our error. We listen 
to our customers as we know that they 
can help us improve our service to them. In 
return a substantial amount of our business 
comes from previous customers, existing 
customers taking more space and customer 
referrals.

Suppliers
We are committed to conducting our 
business with suppliers in a fair and honest 
manner, with openness and integrity, 
operating in accordance with the terms 
and conditions agreed upon. We expect 
our suppliers to operate to these same 
principles.

Employees
At 31 July 2016 we had 153 employees 
(2015:145). 

We treat our employees with dignity and 
respect and are committed to providing 
a positive attitude in the business and an 
enjoyable working environment. We have 
a professional open culture where staff 
can exchange ideas and offer suggestions 
for work and business improvement. 
This encourages our staff to build on 
their skills, through appropriate training 
and regular performance review. Regular 
training courses at our Farnborough 
Head Office support these objectives. We 
have a large conference room which can 
accommodate all our training requirements 
for the foreseeable future. This reduces 
outgoings and increases and improves 
contact between Head Office and the stores 
by bringing staff into Head Office for their 
training. This in turn contributes to attracting 
and retaining the right people which is key 
to the success of Lok’nStore. 

The Lok’nStore Academy
This will be the second year of our running 
the Lok’nStore Academy which has been 
received very positively by our people 
throughout the Group. The Academy 
brings some great strategic and operational 
benefits, including:- 

 ■ Aligning all of our training and 

development under one “branded “ 
project

 ■ To build teams for the future through 

internal succession planning

 ■ Enhancing the internal and external 

perception of the business as a great 
place to work, giving our people a sense 
of belonging and achievement through 
our training and development

During the year 6 employees successfully 
completed National, Vocational 
Qualifications under the sponsorship of the 
academy. The Academy has had a good 
impact on the sales skills of our customer 
facing teams, with specific increase seen 
in the conversion of new enquiries from our 
website as a direct result of the academy 
workshops.  We also successfully promoted 
3 internal candidates to Centre Managers 
following the completion of our management 
development training.

The Academy encompasses all “in house” 
training, quality audits (such as our monthly 
mystery shop programme and standards 
audits) and performance reviews.  

Share Ownership Plans
All employees are eligible to participate 
in our share ownership plans. Lok’nStore 
operates a Share Incentive Plan with 124 
members (2015: 117), a total of 81% of 
employees participating in the Scheme 
(2015: 81%). This high level of participation 
is testament to the loyalty and commitment 
of our staff. Our personnel are committed 
and motivated and help maintain the 
exemplary levels of friendly service that 
Lok’nStore provides to its customers. I 
would like to thank all of our staff for their 
commitment to our business and for their 
hard work and efforts over the year.

Policy on Payment of Suppliers
The Group does not follow any formal code 
or standard on payment practice. The 
Company’s policy, which is also applied 
by the Group, is to ensure that, in the 
absence of dispute, all suppliers are dealt 
with in accordance with standard payment 
practice, whereby all outstanding trade 
accounts are settled within the terms agreed 
with the supplier at the time of the supply or 
otherwise 30 days from invoice date. At the 
year-end the credit taken from suppliers by 
the Group was 50 days (2015: 56 days).

Health and Safety
The Board recognises the prime importance 
of maintaining high standards of Health & 
Safety and healthy working conditions for 
staff, customers, visitors, contractors and 
other people who may be affected by our 
business activities.

Lok’nStore has a Property Risk Committee 
which meets every other month and 
considers issues relevant to Health and 
Safety and other risk issues within the 
Group under the overall supervision of Ray 
Davies, Finance Director, who carries Board 
responsibility for risk management.

The Health and Safety policy is reviewed by 
the Committee on an annual basis. It is also 
amended to include changes to Health and 
Safety Law as they occur. The Health and 
Safety policy clearly sets out the duties and 
responsibilities of the Chief Executive Officer, 
Managers and all staff within the Group.

Employee Benefit Trust 
The Employee Benefit Trust owns 623,212 
shares (2015: 623,212), the costs of 
which are shown as a deduction from 
shareholders’ funds. Full details are provided 
in note 26 - Own Shares. 

26

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Environmental Performance 

Our Environmental Policy is to effectively manage our waste, control 
our polluting emissions and to encourage our suppliers to minimise 
their impact on the environment. Trucost, the environmental 
reporting company has reviewed Lok’nStore Group plc’s reporting 
of environmental matters in its Annual Report for the year ended 31 
July 2016.

Figure 1 shows the level of total GHG emissions each year since the 
start of reporting. The figures include direct emissions from vehicles 
and gas boilers and indirect emissions from electricity. Since 2015 
Lok’nStore has stopped hiring vans to customers, and hence the 
emissions, previously accounted for as indirect emissions, are now 
zero. 

The Group’s environmental report is fully in accordance with 
Government Guidelines, Environmental Key Performance Indicators: 
Reporting Guidelines for UK Business (2006).

Environmental Management and Performance
Lok’nStore Group has been measuring its environmental impacts 
for the last eleven years (since FY 2005). Monitoring focuses on 
environmental key performance indicators (eKPIs): greenhouse gas 
emissions (GHG), water use and waste. 

Highlights year ending 31 July 2016
 ■ In 2016 total GHG emissions have been reduced by 10%, with 
288 tonnes (319 tonnes in 2015). Over the eleven-year period, 
GHG emissions have reduced by 76%, from 1,189 tonnes in 
2005. When normalized to turnover, there has been an 11% 
reduction this year, from 21 tCO2e/£m to 18 tCO2e/£m.

Figure 1: Direct and Indirect GHG emissions

s
e
n
n
o
t
e
2
O
C

1,600

1,400

1,200

1,000

800

600

400

200

0

180

160

140

120

100

80

60

40

20

0

r
e
v
o
n
r
u
T
m

r
e
p
e
2
O
C

t

 ■ Following the effective elimination of indirect emissions from 

2005

2006

2007 2008 2009 2010 2011

2012

2013

2014 2015 2016

electricity at its Lok’nStore facilities by the purchase of 100% 
renewable sourced electricity, the Group’s direct emissions, 
which result from natural gas and vehicle fuel consumption, now 
account for 85% of overall GHG emissions. As direct gas and 
fuel use is now the largest source of GHG emissions, Lok’nStore 
has concentrated on reducing this impact by 5% (normalised to 
turnover) to 246 tonnes (2015, 255 tonnes).

 ■ Electricity generation from PV installations rose by 23% to 149 
MWh (2015, 122 MWh). The electricity generation in 2016 is 
equivalent to 62 tonnes CO2e when supplied from the national 
grid. Lok’nStore has opened a new facility in Bristol, which has 
contributed an additional 18 MWh.

 ■ Total waste sent to landfill reduced for the 11th successive 

year to 164 tonnes (2015, 168 tonnes), a 3% reduction on a 
normalised basis.

 ■ Water consumption has been reduced by 72% since 2005.

Overall GHG emissions
The total GHG emissions (direct and indirect) have decreased 
by 10%, falling from 319 tCO2e to 288 tCO2e. Since the start of 
reporting in 2005, when emissions were 1,189 tonnes in the year, 
the current level represents a 76% reduction. When normalized 
based on turnover, the decrease in emissions from 2005 is 88%.

Absolute GHG emissions

GHG Emissions Intensity, CO2e tonnes per million Turnover

In previous years, indirect GHG emissions from electricity 
consumption have been proportionally higher than direct emissions. 
However, due to using 100% renewable energy at its Lok’nStore 
facilities for the fourth consecutive year, direct GHG emissions 
from 2013 onwards are proportionally higher than indirect GHG 
emissions. Lok’nStore will continue identifying opportunities to 
reduce its GHG emissions with a particular focus on natural gas 
consumption and fuel use.

Indirect GHG Emissions (electricity)
For the eighth year running all of Lok’nStore Ltd.’s electricity was 
supplied by Green Energy plc. It has been confirmed by Green 
Energy that 100% of the electricity supplied to Lok’nStore Ltd has 
been from renewable sources. Since 2013 reporting, an emission 
factor of zero is applied to Lok’nStore’s electricity consumption 
to account for its usage of renewables. This change effectively 
eliminates Lok’nStore Ltd.’s indirect emissions from electricity 
consumption, which now only reflect Saracen’s electricity usage. 

Absolute indirect GHG emissions from electricity consumption 
decreased from 64 tCO2e to 42 tCO2e. The decrease is due 
to Saracen using renewable energy (10% of its total energy 
consumption) for the first time this year. When normalised to 
turnover, the intensity is 3 tCO2e per £m turnover, which is a 35% 
decrease from the previous year.

www.loknstore.com 
Stock Code: LOK

27

24921.04 – 26 October 2016 3:23 PM – proof 6

GOVERNANCE REPORT 
 
 
 
Environmental Performance 

Figure 2 shows absolute and normalised GHG emissions from 
electricity consumption over the last eleven years.

Figure 2: GHG emissions from electricity consumption

s
e
n
n
o
t
e
2
O
C

1,200

1,000

800

600

400

200

0

2005

2006

2007 2008 2009 2010 2011

2012

2013

2014 2015 2016

140

120

100

80

60

40

20

0

r
e
v
o
n
r
u
T
m

r
e
p
e
2
O
C

t

Poole, Maidenhead and Reading were operating for the full financial 
year and generated 131 MWh of electricity (2015, 122 MWh). Of this 
86% was used on site providing 26% of the stores’ annual electricity 
needs, with a balance of 17 MWh exported back to the grid. 
Technical issues reduced the output from the Maidenhead store 
for a part of the reporting period. The system generated 38 MWh 
of electricity (2015, 50MWh) which still provided 29% of the store’s 
annual electricity requirement. 

The solar arrays in Bristol were added later in the year. The facility 
has generated 18 MWh electricity. Of the total installed capacity 
at Bristol, 11 MWh was used at its own facility and 7 MWh was 
exported to the grid. With the solar panel arrays installed at Poole, 
Maidenhead, Reading and Bristol, Lok’nStore was able to increase 
electricity generation by 23% compared to 2015. This year a larger 
proportion of the electricity generated has been used on site. 
84% of the total electricity produced is now used by Lok’nStore’s 
facilities. Lok’nStore also exported 24 MWh to the national grid in 
2016, which is a decrease of 7% when compared to last year (2015, 
26 MWh). 

Absolute GHG emissions

GHG Emissions Intensity, CO2e tonnes per million Turnover

Table 1: Lok’nStore’s photovoltaic installations – 
electricity generation

Electricity generation
Where appropriate Lok’nStore equips new stores with solar panel 
arrays. In 2014, Lok’nStore installed a 50kWp array at Maidenhead 
in addition to the installation at Poole. In 2015 Lok’nStore added 
PV installations at their new Reading facility and then later that year, 
at their facility in Bristol. Lok’nStore will continue and expand its 
electricity generation from solar power and has also installed PV 
arrays at the new building completed for the Southampton centre, 
which will start being operational in the next financial year.

2015

2016 % change

Generation (MWh) – Poole
Generation (MWh) – 
Maidenhead
Generation (MWh) – Reading
Generation (MWh) – Bristol
Total generation, MWh
tCO2e of generated electricity 
at national standard mix

50

50
21

122

56

46

38
47
18
149

62

-8%

-25%
125%

23%

9%

Figure 3 and table 1 below show the overall electricity generation 
from the PV systems, the consumption of this electricity at each site 
and the electricity exported to the national grid.

Table 2: Lok’nStore’s photovoltaic installations – 
electricity exported

Figure 3: Electricity usage on site and exported from PV 
systems

Generation (MWh) – Poole
Generation (MWh) – 
Maidenhead
Generation (MWh) – Reading
Generation (MWh) – Bristol
Total exported, MWh
tCO2e of exported electricity at 
national standard mix

2015

7

18
0.2
-
26

12

2016 % change

6

7
4
7
24

12

-21%

-60%
2011%

-7%

-7%

The total generation of 149 MWh would represent 62 tCO2e (2015, 
56 tCO2e), if drawn from the national grid. Although Lok’nStore 
generated 23% more electricity from its photovoltaic installations, 
there was a 7% decrease in the amount of electricity exported, 
which is a change in direction of its previous trend of increasing 
annual export.

4.27

43.00

5.83

40.2

7.20

30.80

6.66

11.49

Lok’nStore
Poole

Lok’nStore
Maidenhead

Lok’nStore
Reading

Lok’nStore
Bristol

Total electricity used on site (MWh)

Total electricity exported (MWh)

50.00

45.00

40.00

35.00

30.00

25.00

20.00

15.00

10.00

5.00

0.00

h
W
M

%

28

Lok’nStore Group Plc   
Annual Report and Accounts for the year ended 31 July 2016

24921.04 – 26 October 2016 3:23 PM – proof 6

 
 
 
 
 
 
Direct GHG emissions
In 2011, Lok’nStore acquired the Saracen records management 
business which includes a document delivery and collection service. 
This has led to a 16% increase in the GHG emissions in comparison 
to the baseline year 2005. The Group has introduced a new van fleet 
fitted with Euro V compliant diesel engines which greatly improve 
fuel efficiency. In 2015, the company discontinued its services to 
hire vans to customers, reducing the absolute GHG emission to 212 
tCO2e (2015, 221 tCO2e) Overall, vehicle fuel GHG emissions were 
reduced by 5% on a normalised basis to 14 tCO2e/£m.

Emissions from gas boilers have changed marginally with 33 tCO2e 
in 2016 compared to 34 tCO2e in the previous year. Direct GHG 
emissions intensity from natural gas usage has remained constant at 
2 tCO2e per £m turnover. The natural gas consumption includes the 
gas consumed by office tenants. Lok’nStore is currently exploring 
options to improve the tenants’ consumption and to monitor their 
consumption separately. 

Overall, the Group’s direct carbon footprint has decreased from 255 
to 246 CO2e tonnes. Normalised to turnover, direct GHG emissions 
decreased from 17 to 16 CO2e tonnes per £m, which is a 5% 
reduction.

Figure 4 shows absolute and normalised GHG emissions from 
natural gas consumption and vehicle fuel consumption over the last 
ten years.

Figure 4: GHG emissions from natural gas and vehicles

s
e
n
n
o
t
e
2
O
C

350

300

250

200

150

100

50

0

30

25

20

15

10

5

0

r
e
v
o
n
r
u
T
m

r
e
p
e
2
O
C

t

2005

2006

2007 2008 2009 2010 2011

2012

2013

2014 2015 2016

Absolute GHG emissions

GHG Emissions Intensity, CO2e tonnes per million Turnover

Waste generation and recycling
In line with the Group’s waste management strategy, we continue 
to monitor waste generation and recycling levels. For the eleventh 
successive year Lok’nStore reduced the quantity of waste 
produced. Waste sent to landfill fell to 164 tonnes in 2016, from 
168 tonnes in the previous year, a 3% reduction when normalised 
to turnover. Total waste recycled has fallen from 240 tonnes to 218 
tonnes this year, representing a 9% decrease in absolute quantity. 
However, this can be attributed to the reduction of total waste 
by 7% when normalised to turnover. We also monitor hazardous 
(sanitary) waste, but the amount is negligible.

www.loknstore.com 
Stock Code: LOK

Figure 5 shows absolute and normalised landfill waste produced 
over the last ten years. 

Figure 5: Landfill waste

s
e
n
n
o
t
e
2

O
C

1,000

800

600

400

200

0

120

100

80

60

40

20

0

r
e
v
o
n
r
u
T
m

r
e
p
e
2
O
C

t

2005

2006

2007 2008 2009 2010 2011

2012

2013

2014 2015 2016

Absolute GHG emissions

GHG Emissions Intensity, CO2e tonnes per million Turnover

Since the acquisition of Saracen, the Group also monitors its 
contracted waste produced (i.e. consumer waste sent to Saracen 
for disposal). In 2016, Saracen recycled 268 tonnes of shredded 
paper on behalf of its customers, compared to 344 tonnes in 2015. 
It also disposed of media and exhibition items and PC equipment, 
which is nearly three times as much as in 2015 (0.61 tonne).

Water consumption
The water consumption intensity reduced by 72% from 662 m3/£m 
in 2005 to 185 m3/£m in 2016. This KPI is an extremely sensitive 
and useful indicator of any anomalous use or leakage. This year’s 
water consumption intensity of 185 m3/£m represents a 2% rise 
compared to 2015. The 2016 absolute consumption of 2,885 m3 of 
water (2015, 2,780 m3) represents a 4% increase.

Figure 6 shows absolute and normalised water use over the last ten 
years. 

Figure 6: Water use

r
e
t
e
m
c
b
u
c

i

6,000

4,500

3,000

1,500

0

2005

2006

2007 2008 2009 2010 2011

2012

2013

2014 2015 2016

Absolute water use

Water Intensity, cubic meter per million Turnover

r
e
v
o
n
r
u
T
m

r
e
p
e
2
O
C

t

700

600

500

400

300

200

100

0

29

24921.04 – 26 October 2016 3:23 PM – proof 3

Quantity

GOVERNANCE REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
Environmental Performance 

Direct Impacts (Operational)

Greenhouse 
Gases

Definition

Gas

Emissions from utility boilers

Vehicle  
Fuel

Diesel and petrol used 
in company vans and by 
employees on company 
business.

Total 
Greenhouse 
Gases

Includes Carbon Dioxide 
(CO2), Methane (CH4) and 
Nitrous Oxide (N2O)

Data Source and 
Calculation Methods

Yearly consumption in kWh 
collected from fuel bills, 
converted according to 
Defra Guidelines

Fuel invoices, recorded 
mileage or satellite tracking 
converted according to 
Defra Guidelines.

Calculated according to 
Defra Guidelines

Greenhouse 
Gases

Landfill

Definition

General office waste, which 
includes a mixture of paper, 
card, wood, plastics and 
metals.

Recycled

General office waste 
recycled, primarily 
cardboard, and fluorescent 
lights.

Data Source and 
Calculation Methods

Volume of waste generated 
per annum, calculated by 
recording the number of bins 
& skips removed, converted 
to tonnes according to Defra 
Guidelines.

Volume of waste recycled 
per annum, calculated by 
recording the number of 
bins & skips removed for 
recycling, converted to 
tonnes according to Defra 
Guidelines.

Absolute Tonnes 
CO2e

Normalised* 
Tonnes CO2e Per £m 
Turnover

2016

2015

2016

2015

% change in 
normalised 
quantity

33

34

3

2

4%

212

221

14

14

-5%

246

255

16

17

-5%

Quantity

Absolute Tonnes

Normalised* 
Tonnes Per £m 
Turnover

2016

2015

2016

2015

% change in 
normalised 
quantity

164

168

11

11

-3%

218

240

14

16

-10%

30

Lok’nStore Group Plc   
Annual Report and Accounts for the year ended 31 July 2016

24921.04 – 26 October 2016 3:23 PM – proof 6

 
Indirect Impacts (Supply Chain)

Quantity

Absolute Tonnes 
CO2e

Normalised* 
Tonnes CO2e Per £m 
Turnover

Greenhouse 
Gases

Definition

Data Source and 
Calculation Methods

2016

2015

2016

2015

% change in 
normalised 
quantity

Energy  
Use

Directly purchased 
electricity, which generates 
Greenhouse Gases including 
CO2 emissions

Yearly consumption of 
directly purchased electricity 
in kWh collected, converted 
according to Defra 
Guidelines

42

64

3

4

35%

Quantity

Absolute m3

Normalised* 
m3 Per £m Turnover

2016

2015

2016

2015

% change in 
normalised 
quantity

2,885

2,708

185

180

-2%

Quantity

Absolute Tonnes 
CO2e

Normalised* 
Tonnes CO2e Per £m 
Turnover

2016

2015

2016

2015

% change in 
normalised 
quantity

–

–

–

–

–

Water

Definition

Supplied 
water

Consumption of piped 
water. No water directly 
abstracted  
by the Group.

Data Source and 
Calculation Methods

Yearly consumption of 
purchased water

Indirect Impacts – Downstream

Greenhouse 
Gases

Definition

Vehicle  
Fuel

Petrol and diesel used by 
customers in van hire fleet.

Data Source and 
Calculation Methods

Recorded mileage, 
converted according to 
Defra Guidelines.

Figures are rounded up

* Normalised based on annual turnover for the respective years.

www.loknstore.com 
Stock Code: LOK

31

24921.04 – 26 October 2016 3:23 PM – proof 6

GOVERNANCE REPORT 
Corporate Governance

Introduction 
The UK Corporate Governance Code 
is intended to promote the principles of 
openness, integrity and accountability. 
The Group and Board fully support these 
principles. In view of the size and nature of 
the Group, the Directors have taken into 
consideration the recommendations of the 
Guidance for Smaller Quoted Companies 
produced by the Quoted Companies 
Alliance and applied the principles that they 
consider relevant to the Group.

Narrative Statement
Directors
There is a Board of Directors, which is set 
up to control the Group and consists of 
five Executive and three Non-Executive 
Directors. Richard Holmes who by virtue of 
over twelve years tenure as a non-executive 
is not considered to be independent.  
Edward Luker and Charles Peal are by 
virtue of a tenure now exceeding 9 years 
also not considered to be independent. 
SG Thomas is Chairman of the Board 
and the Board has a formal schedule of 
matters reserved for its consideration and 
decision. This schedule includes approval of 
financial strategy, major investments, review 
of performance, monitoring risk, ensuring 
adequate capital resources are available and 
reporting to shareholders. The Chairman 
is not independent as he is a substantial 
shareholder of the Company and was 
formerly the Chief Executive. 

The full Board meets at least every three 
months to discuss a range of significant 
matters including strategic decisions, major 
acquisitions and Group performance. A 
procedure to enable Directors to take 
independent professional advice if required 
has been agreed by the Board and formally 
confirmed by all Directors. 

Each Board meeting receives the latest 
financial information available which consists 
of detailed management accounts with the 
relevant comparisons to budget. A current 
trading appraisal is given by the Executive 
Directors.

Each member of the Board is subject to 
the re-election provisions of the Articles 
of Association, which require them to 
offer themselves for re-election at least 
once every three years. In the event of a 
proposal to appoint a new Director, this 
is discussed at a full Board meeting with 
each member being given the opportunity 
to meet the individual concerned prior to 
any formal decision being taken. Richard 
Holmes, Edward Luker and Charles Peal 
who all have over nine years’ tenure as 
non-executives are now required under the 
Companies Act 2006 to offer themselves for 
re-election at every Annual General Meeting 
and accordingly offer themselves for election 
at the next AGM. 

Directors’ Remuneration 
The Remuneration Committee consists of 
Edward Luker (Chairman of the Committee) 
and Richard Holmes. The Committee 
meets and considers, within existing 
terms of reference, the remuneration 
policy and makes recommendations to 
the Board for each Executive Director. The 
Committee’s remuneration policy aims 
to design a package that will align the 
interests of Executive Directors and those 
of shareholders. The Executive Directors’ 
remuneration consists of a package of 
basic salary, bonuses and share options, 
which are linked to corporate achievements 
and these levels are determined by the 
Remuneration Committee. The details of 
each Director’s remuneration are set out in 
note 6 in the financial statements.

The Committee meets once a year and 
considers proposals from the Chairman and 
Chief Executive Officer.

Shareholders’ Relations
The Directors meet and discuss the 
performance of the Group with shareholders 
during the year. Queries raised by a 
shareholder, either verbally or in writing, 
are promptly answered by whoever is best 
placed on the Board to do so. At the AGM 
the Board give a presentation of events 
and progress during the year and Directors 
are individually introduced to shareholders 
at the Meeting. Attendee shareholders are 
encouraged to mix and engage with the 
Directors after the formal business of the 
AGM has concluded.

Accountability and Audit
The Board believes that the Annual Report 
and Accounts play an important part 
in presenting all shareholders with an 
assessment of the Group’s position and 
prospects. The Chairman’s Review contains 
a detailed consideration of the Group’s 
position and prospects.

Internal Control
The Board is responsible for ensuring 
that the Group has in place a system of 
internal control. In this context, internal 
control is defined as those policies and 
processes established to ensure that 
business objectives are achieved cost 
effectively, assets and shareholder value 
are safeguarded, and laws, regulations 
and policies are complied with. Controls 
can provide reasonable but not absolute 
assurance that risks are identified and 
adequately managed to achieve business 
objectives and to minimise material errors, 
losses and fraud or breaches of laws and 
regulations.

The Group operates a strict system 
of internal financial control, which is 
designed to ensure that the possibility of 
misstatement or loss is kept to a minimum. 
There is a comprehensive system in place 
for financial reporting and the Board receives 
a number of reports to enable it to carry out 
these functions in the most efficient manner. 
These procedures include the preparation 
of management accounts, forecast variance 
analysis and other ad hoc reports. There are 
clearly defined authority limits throughout 
the Group.

The Group continues to develop the 
internal audit function utilising operational 
management to make unannounced store 
visits as part of a process supported 
by audit control checklists and other 
procedures. This undertaking has 
contributed to sales by promoting efficient 
store management, but also addresses risk 
and credit control, cash and store banking, 
and space and customer management. The 
internal audit checks are designed to ensure 
any fraud or mismanagement is quickly 
identified. 

32

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016The Board supports the highest standards 
in corporate governance, appropriate to 
its size, and continues to consider the UK 
Corporate Governance Code as well as 
the Group’s procedures to maintain proper 
control and accountability. In common 
with many small companies, a nomination 
committee has not been established and 
appointments to the Board are decided on 
by the Board as a whole. 

On behalf of the Board.

Simon G Thomas 
Chairman 
14 October 2016

The Group has a whistle blowing procedure 
within its staff handbook, which is issued to 
all staff. All employees may raise concerns 
about malpractice or improper or potentially 
illegal behaviour in confidence without 
concern of victimisation or disciplinary 
action.

Audit Committee 
The Company has an established Audit 
Committee, to whom the external auditor, 
RSM UK Audit LLP, reports. The Committee 
consists of Charles Peal (Chairman of 
the Committee) and Edward Luker. It is 
responsible for the relationship with the 
Group’s external auditor and the review of 
the Group’s financial reporting and internal 
controls. 

The Committee meets prior to the 
announcement of annual results to consider 
the Auditors’ Findings Report and consider 
any corresponding recommendations, and 
would convene at other times should it be 
necessary.

The Audit Committee also undertakes 
a formal assessment of the auditor’s 
independence each year, which includes:

 ■ a review of non-audit services provided 

to the Group and related fees;

 ■ discussion with the auditor of a written 
report detailing all relationships with 
the Company and any other parties 
that could affect independence or the 
perception of independence;

 ■ a review of the auditor’s own procedures 
for ensuring the independence of the 
audit firm and partners and staff involved 
in the audit, including the regular rotation 
of the audit partner every five years; and

 ■ obtaining written confirmation from 
the auditor that, in their professional 
judgement, they are independent.

An analysis of the fees payable to the 
external audit firm in respect of both audit 
and non-audit services during the year is set 
out in note 5 to the financial statements.

The Committee is satisfied that the external 
auditor remains independent in the 
discharge of their audit responsibilities.

G
O
V
E
R
N
A
N
C
E
R
E
P
O
R
T

www.loknstore.com 
Stock Code: LOK

33

24921.04 – 26 October 2016 3:23 PM – proof 6

 
Directors’ Responsibilities in the 
Preparation of Financial Statements

The Directors are responsible for preparing the Strategic Report and Directors’ Report and the financial statements in accordance with 
applicable law and regulations.

Company law requires the directors to prepare Group and Company Financial Statements for each financial year. The Directors are required 
by the AIM Rules of the London Stock Exchange to prepare Group financial statements in accordance with International Financial Reporting 
Standards (“IFRS”) as adopted by the European Union (“EU”) and have elected under company law to prepare the Company financial 
statements in accordance with IFRS as adopted by the EU.

The financial statements are required by law and IFRS adopted by the EU to present fairly the financial position of the Group and the 
Company and the financial performance of the Group. The Companies Act 2006 provides in relation to such financial statements 
that references in the relevant part of that Act to financial statements giving a true and fair view are references to their achieving a fair 
presentation.

Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of 
the state of affairs of the Group and the Company and of the profit or loss of the Group for that period. 

In preparing the Group and Company financial statements the directors are required to:

a.  select suitable accounting policies and then apply them consistently;

b.  make judgements and accounting estimates that are reasonable and prudent;

c.  state whether they have been prepared in accordance with IFRSs adopted by the EU; and

d.  prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and the Company will 

continue in business.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group’s and the 
Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Group and the Company and enable 
them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of 
the Group and the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information on the Lok’nStore Group plc 
websites.

Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other 
jurisdictions.

34

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Independent Auditor’s Report to the 
Members of Lok’nStore Group plc

We have audited the group and parent company financial statements (“the financial statements”) on pages 36 to 71. The financial reporting 
framework that has been applied in their preparation is applicable law and International Financial Reporting Standards (IFRSs) as adopted 
by the European Union and, as regards the parent company financial statements, as applied in accordance with the provisions of the 
Companies Act 2006. 

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our 
audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an 
auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other 
than the company and the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Respective responsibilities of directors and auditor
As more fully explained in the Directors’ Responsibilities Statement on page 34, the directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on the 
financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us 
to comply with the Auditing Practices Board’s (APB’s) Ethical Standards for Auditors.

Scope of the audit of the financial statements
A description of the scope of an audit of financial statements is provided on the Financial Reporting Council’s website at http://www.frc.org.
uk/auditscopeukprivate 

Opinion on financial statements
In our opinion: 

 ■ the financial statements give a true and fair view of the state of the group’s and the parent’s affairs as at 31 July 2016 and of the group’s 

profit for the year then ended;

 ■ the group financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union;

 ■ the parent financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union and as 

applied in accordance with the Companies Act 2006; and

 ■ the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

Opinion on other matters prescribed by the Companies Act 2006
In our opinion the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements 
are prepared is consistent with the financial statements.

Matters on which we are required to report by exception
We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

 ■ adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from 

branches not visited by us; or

 ■ the parent company financial statements are not in agreement with the accounting records and returns; or

 ■ certain disclosures of directors’ remuneration specified by law are not made; or

 ■ we have not received all the information and explanations we require for our audit. 

David Clark (Senior Statutory Auditor) 
For and on behalf of RSM UK Audit LLP, (formerly Baker Tilly UK Audit LLP) Statutory Auditor  
Chartered Accountants 
25 Farringdon Street 
EC4A 4AB 
14 October 2016

24921.04 – 26 October 2016 3:23 PM – proof 6

35

www.loknstore.com Stock Code: LOKGOVERNANCE REPORTConsolidated Statement of 
Comprehensive Income

For the year ended 31 July 2016

Revenue
Total property, staff, distribution and general costs
Adjusted EBITDA1
Amortisation of intangible assets
Depreciation and loss on sale
Equity settled share based payments
Irrecoverable property costs
Property disposal costs 
Net settlement proceeds 

Operating profit1
Finance income
Finance cost
Profit before taxation
Income tax expense 
Profit for the year
Profit attributable to:
Owners of the parent
Other Comprehensive Income 
Items that will not be reclassified to profit and loss
Increase in property valuation
Deferred tax relating to change in property valuation

Items that may be subsequently reclassified to profit and loss
Increase/(decrease) in fair value of cash flow hedges
Deferred tax relating to cash flow hedges 

Other comprehensive income
Total comprehensive income for the year
Attributable to owners of the parent
Earnings per share
Basic
Diluted

Notes

1a
2a

        2c
2c

3
4
5
 7

2016
£’000

16,056
(9,761)
6,295
(165)
 (1,537)
(182)
–
(123)
1,940
(67)
6,228
313
(1,048)
5,493
(1,211)
4,282

2015
£’000

15,424
(9,742)
5,682
 (165)
 (1,440)
 (211)
 (209)
–
–

(2,025) 
3,657
141
(1,144)
2,654
(686)
1,968

25

4,282

1,968

17,651
(2,387)
15,264

83
(21)
62
15,326
19,608
19,608

16.60p
16.24p

8,009
(1,578)
6,431

(170)
38
(132)
6,299
8,267
8,267

7.84p
7.64p

9
9

1  Adjusted EBITDA and Operating profit are defined in the accounting policies section of the notes to the financial statements.

36

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Consolidated Statement of 
Changes in Equity

For the year ended 31 July 2016

1 August 2014
Profit for the year
Other comprehensive income:
Increase in property valuation net of 
deferred tax
Increase in fair value of cash flow hedges 
net of deferred tax
Total comprehensive income for the year 
Transactions with owners:
Dividend paid
Share based payments
Transfers in relation to share based 
payments 
Deferred tax credit relating to share 
options
Exercise of share options
Total transactions with owners
Transfer realised gain on asset disposal 
Transfer additional dep’n on revaluation 
net of deferred tax
31 July 2015
Profit for the year
Other comprehensive income:
Increase in property valuation net of 
deferred tax
Decrease in fair value of cash flow 
hedges net of deferred tax
Total comprehensive income for the year 
Transactions with owners:
Dividend paid
Share based payments
Transfers in relation to share based 
payments 
Deferred tax credit relating to share 
options
Exercise of share options
Total transactions with owners
Transfer realised gains on asset disposal 
Transfer additional dep’n on revaluation 
net of deferred tax
31 July 2016

Share
capital
£’000

279
–

Share
premium
£’000

1,801
–

Other
reserves
£’000

8,595
–

Revaluation
reserve
£’000

26,478
–

Retained
earnings
£’000

8,057
1,968

Total
equity
£’000

45,210
1,968

–

–
–

–
–

–

–
6
6
–

–
285
–

–

–
–

–
–

–

–
6
6
–

–
291

–

–
–

–
–

–

–
813
813
–

–
2,614
–

–

–
–

–
–

–

–
953
953
–

–
3,567

–

(132)
(132)

–
211

(298)

309
–
222
–

–
8,685
–

–

62
62

–
182

(401)

(96)
–
(315)
–

–
8,432

6,431

–
6,431

–
–

–

–
–
–
(421)

(249)
32,239
–

15,264

–
15,264

–
–

–

–
–
–
(1,639)

(262)
45,602

–

6,431

–
1,968

(1,847)
–

298

–
–
(1,549)
421

249
9,146
4,282

(132)
8,267

(1,847)
211

–

309
819
(508)
–

–
52,969
4,282

–

15,264

–
4,282

(2,147)
–

401

–
–
(1,746)
1,639

262
13,583

62
19,608

(2,147)
182

–

(96)
959
(1,102)
–

–
71,475

37

24921.04 – 26 October 2016 3:23 PM – proof 6

www.loknstore.com Stock Code: LOKFINANCIAL REPORTCompany Statement of 
Changes in Equity

For the year ended 31 July 2016

31 July 2014
Loss for the year
Equity settled share based payments
Transfer in relation to share based payments
Exercise of share options
31 July 2015
Loss for the year
Equity settled share based payments
Transfer in relation to share based payments
Exercise of share options
31 July 2016

Share 
capital 
£’000

Share 
premium 
£’000

Retained 
deficit 
£’000

Other  
reserves  
£’000

279
–
–
–
6
285
–
–
–
6
291

1,801
–
–
–
813
2,614
–
–
–
953
3,567

(167)
(139)
–
298
–
(8)
(276)
–
401
–
117

2,267
–
211
(298)
–
2,180
–
182
(401)
–
1,961

Total 
£’000

4,180
(139)
211
–
819
5,071
(276)
182
–
959
5,936

38

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Statements of 
Financial Position

31 July 2016

Company Registration No. 04007169

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Investments
Development loan capital
Amounts due from subsidiary undertakings

Current assets
Inventories
Trade and other receivables
Cash and cash equivalents
Total current assets
Total assets
Liabilities
Current liabilities
Trade and other payables
Current tax liabilities
Derivative financial instruments

Non-current liabilities 
Borrowings
Derivative financial instruments
Deferred tax 

Total liabilities
Net assets
Equity attributable to owners of the parent
Called up share capital
Share premium
Other reserves
Retained earnings/(deficit)
Revaluation reserve
Total equity attributable to owners of the parent

Notes

Group
2016
£’000

Group
2015
£’000

Company
2016
£’000

Company
2015
£’000

10a
10b
11
12
29

13
14
16

15

17b

17a
17b
18

19

24a
25

3,593
104,363
–
3,159
–
111,115

165
4,952
5,335
10,452
121,567

(5,794)
(173)
(37)
(6,004)

(28,727)
– 
(15,361)
(44,088)
(50,092)
71,475

291
3,567
8,432
13,583
45,602
71,475

3,758
87,802
–
2,779
–
94,339

141
2,479
2,435
5,055
99,394

(5,971)
(535)
–
(6,506)

(27,548)
(119)
(12,252)
(39,919)
(46,425)
52,969 

285
2,614
8,685
9,146
32,239
52,969 

–
–
2,288
– 
3,648
5,936

–
–
– 
–
5,936

–
–
–
–

–
–
–
–
–
5,936

291
3,567
1,961
117
– 
5,936

Approved by the Board of Directors and authorised for issue on 14 October 2016 and signed on its behalf by:

Andrew Jacobs 
Chief Executive Officer

Ray Davies 
Finance Director

24921.04 – 26 October 2016 3:23 PM – proof 6

–
–
2,106
– 
2,965
5,071

–
–
– 
–
5,071

–
–
–
–

–
–
–
–
–
5,071

285
2,614
2,180
(8)
– 
5,071

39

www.loknstore.com Stock Code: LOKFINANCIAL REPORT 
 
 
 
 
 
 
 
Consolidated Statement of  
Cash Flows

For the year ended 31 July 2016

Operating activities
Cash generated from operations
Income tax paid
Net cash generated from operations
Investing activities
Development loan capital
Purchase of property, plant and equipment 
Proceeds from disposal of property, plant and equipment
Interest received
Net cash generated from investing activities
Financing activities
Proceeds from new borrowings
Repayment of borrowings
Finance costs paid
Equity dividends paid
Proceeds from issue of ordinary shares (net)
Net cash used in financing activities
Net increase in cash and cash equivalents in the year
Cash and cash equivalents at beginning of the year
Cash and cash equivalents at end of the year

No statement of cash flows is presented for the Company as it had no cash flows in either year.

Notes

27a

2016
£’000

3,774
(961)
2,813

(380)
(6,988)
8,399
14
1,045

28,816
(27,701)
(885)
(2,147)
 959
 (958)
2,900
2,435
5,335

2015
£’000

5,984
(338)
5,646

(2,650)
(3,583)
2,901
12
(3,320)

–
–
(1,041)
(1,847)
 819
 (2,069)
257
2,178
2,435

40

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Accounting Policies

General Information
Lok’nStore Group plc is an AIM listed company incorporated and domiciled in England and Wales. The address of the registered office is 
One London Wall, London EC2Y 5AB, UK. Copies of this Annual Report and Accounts may be obtained from the Company’s head office at 
112 Hawley Lane, Farnborough, Hants, GU14 8JE, or the investor section of the Company’s website at http://www.loknstore.co.uk.

Basis of accounting
The annual financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) and International 
Financial Reporting Interpretations Committee (IFRIC) Interpretations as adopted by the European Union and comply with those parts of 
the Companies Act 2006 that are applicable to companies reporting under IFRS. The Group has applied all accounting standards and 
interpretations issued by the International Accounting Standards Board and International Financial Reporting Interpretation Committee 
relevant to its operations and effective for accounting periods beginning on or after 1 August 2015.

The financial statements have been prepared on the historic cost basis except that certain trading properties and derivative financial 
instruments are stated at fair value. 

Adoption of new and revised standards
The following relevant new standards, interpretations and amendments have been adopted in the year but have no significant impact.

IFRS 10: Consolidated Financial Statements
IFRS 11: Joint Arrangements
IFRS 12: Disclosure of Interest in Other Entities
Amendment to IAS 19: Employee Benefits 
Amendment to IAS 27: Separate Financial Statements 
Amendment to IAS 28: Investments in Associates and Joint Ventures 
Amendment to IAS 32: Offsetting Financial Assets and Financial Liabilities
Amendment to IAS 36: Impairment of Assets
Amendment to IAS 39: Financial Instruments: Recognition and Measurement

Standards in issue but not yet effective
At the date of approval of these financial statements, the following principal standards and interpretations which were in issue but not yet 
effective:

Standards, interpretations and amendments
Not Yet Endorsed

Effective date: Periods 
commencing on or after

IFRS 9
IFRS 10 and IAS 28
IFRS11
IFRS15
IAS 16 and IAS 38
IAS 27
IAS 1
IFRS 16

Financial Instruments
Sale or Contribution of Assets between an Investor and its Associate or Joint Venture
Accounting for Acquisitions of Interests in Joint Operations
Revenue from Contracts with Customers
Clarification of Acceptable Methods of Depreciation and Amortisation
Equity Method in Separate Financial Statements
Disclosure Initiative
Leases

1 Jan 2018
1 Jan 2016
1 Jan 2016
1 Jan 2018
1 Jan 2016
1 Jan 2016
1 Jan 2016
1 Jan 2019

Subject to the adoption in due course of IFRS 16, the directors do not anticipate that the adoption of these Standards will have a significant 
impact on the financial statements of the Group. With regard to IFRS 16, the Directors are currently assessing the impact on the financial 
statements.

There were no other Standards or Interpretations, which were in issue but not yet effective at the date of authorisation of these financial 
statements, that the Directors anticipate will have a material impact on the financial statements of the Group.

Basis of consolidation
The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company (its 
subsidiaries) made up to 31 July each year. Control is achieved where the Company has power over the investee, exposure or rights to 
variable returns from the investee and the ability to use its power to vary those returns.

Intra-group transactions, balances, and unrealised gains and losses on transactions between Group companies are eliminated on 
consolidation, except to the extent that intra-group losses indicate an impairment. 

24921.04 – 26 October 2016 3:23 PM – proof 6

41

www.loknstore.com Stock Code: LOKFINANCIAL REPORTAccounting Policies

Goodwill
Goodwill arising on consolidation represents the excess of the consideration transferred, the amount of any non-controlling interest and the 
fair value of any previous interest in the acquired entity over the fair value of the identifiable assets and liabilities of a subsidiary at the date of 
acquisition. Goodwill is recognised as a non-current asset.

Any deficiency of the consideration transferred, the amount of any non-controlling interest and the fair value of any previous interest in the 
acquired entity below the fair value of identifiable assets and liabilities of a subsidiary (i.e. discount on acquisition) is recognised directly in 
profit or loss.

Goodwill is reviewed for impairment at least annually. For the purposes of impairment testing, assets are grouped at the lowest levels for 
which there are separately identifiable cash flows, known as cash generating units, and goodwill is allocated to these units. If the recoverable 
amount of the cash generating unit is less than the carrying amount of the unit, the impairment loss is allocated first to reduce the carrying 
amount of any goodwill allocated to the unit and then to the other assets of the unit pro-rata on the basis of the carrying amount of each 
asset in the unit. Impairment losses in relation to goodwill are recognised immediately in profit or loss and are not reversed in subsequent 
periods.

Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows 
are discounted to their present value using a pre-tax discount rate that reflects current market assessment of the time value of money and 
the risks specific to the asset for which the estimate of future cash flows have not been adjusted.

When determining whether goodwill is impaired the carrying value of the cash generating unit is adjusted to include the goodwill attributable 
to the non-controlling interest when the non-controlling interest has been measured as a proportionate share of the net identifiable assets of 
the subsidiary.

Going concern
The Directors can report that, based on the Group’s budgets and financial projections, they have satisfied themselves that the business 
is a going concern. The Board has a reasonable expectation that the Company and the Group have adequate resources and facilities to 
continue in operational existence for the foreseeable future based on Group cash balances and cash equivalents of £5.3 million (2015: £2.4 
million), undrawn committed bank facilities at 31 July 2016 of £11.2 million (2015: £12.3 million), and cash generated from operations in the 
year to 31 July 2016 of £3.8 million (2015: £6.0 million). 

Following the agreement of new facilities with Royal Bank of Scotland on improved terms, the Group now operates a five year £40 million 
revolving credit facility with RBS plc. The facility has been in place since 15 January 2016 and runs until 14 January 2021. The Group is fully 
compliant with all bank covenants and undertakings and is not obliged to make any repayments prior to expiration. The financial statements 
are therefore prepared on a going concern basis.

Revenue recognition
Revenue comprises the fair value of the consideration received or receivable for goods and services provided in the ordinary course of the 
Group’s activities, net of discount, VAT and after eliminating sales within the Group.

The Group recognises revenue when the amount of the revenue can be reliably measured and when goods are sold and title has passed. 
Revenue from services provided is recognised evenly over the period in which the services are provided.

a)  Self-storage revenue
Self-storage services are provided on a time basis. The price at which customers store their goods is dependent on size of unit and store 
location. Customers are invoiced on a four-weekly cycle in advance and revenue is recognised based on time stored to date within the 
cycle. When customers vacate they are rebated the unexpired portion of their four weekly advance payment (subject to a seven day notice 
requirement).

b)  Retail sales
The Group operates a packaging shop within each of its storage centres for selling storage related goods such as boxes, tape and bubble-
wrap. Sales include sales to the public at large as well as self-storage customers. Sales of goods are recognised at point of sale when the 
product is sold to a customer.

c)  Insurance
Customers may choose to insure their goods in storage. The weekly rate of insurance charged to customers is calculated based on the tariff 
per week for each £1,000 worth of goods stored by the customer. This charge is retained by Lok’nStore and covers the cost of the block 
policy and other costs. Customers are invoiced on a four-weekly basis for the insurance cover they use and revenue is recognised based on 
time stored to date within the cycle.

42

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016d)  Management fee income
Management fees earned for managing stores not owned by the Group are recognised over the period for which the services are provided. 

e)  Serviced archive and records management
Customers are invoiced typically monthly in advance for the archive storage of their boxes, tapes and files and revenue is recognised based 
on time stored to date within the monthly cycle. In respect of the provision of additional services, such as document box or tape collection 
and retrieval from archive, customers are invoiced typically monthly in arrears and revenue is recognised in line with the provision of these 
services.

Segmental information
In accordance with the requirements of IFRS8 Operating Segments, the Group has reviewed its identifiable business segments and the 
information used and provided internally to the Board, which is considered to be the Chief Operating Decision Maker, in order to make 
decisions about resource allocation and performance management. Financial information is reported to the Board with revenue and profit 
analysed between self-storage activity and serviced archive and records management activity. All activities arise in the United Kingdom. 

Adjusted EBITDA
Earnings before interest, tax, depreciation and amortisation (EBITDA), is defined as profits from operations before all depreciation and 
amortisation charges, share-based payments and other non-recurring costs, finance income, finance costs and taxation.

Store adjusted EBITDA
Store adjusted EBITDA is defined as adjusted EBITDA (see above) but before central and head office costs.

Operating profit
Operating profit is defined as profit after all costs except finance income, finance costs and taxation.

Taxation
Income tax expense represents the sum of the current tax payable and deferred tax.

Current tax payable or recoverable is based on taxable profit for the year. Taxable profit differs from profit as reported in the statement of 
comprehensive income because some items of income or expense are taxable or deductible in different years or may not be taxable or 
deductible. The Group’s liability for current tax is calculated using tax rates and laws that have been enacted or substantively enacted by the 
reporting date.

Deferred tax is the tax expected to be payable or recoverable in the future arising from the temporary differences between the carrying 
amounts of assets and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit. It is 
accounted for using the ‘balance sheet liability method’. Deferred tax liabilities are generally recognised for all taxable temporary differences 
and deferred tax assets are recognised to the extent that it is probable that taxable profits will be available against which deductible 
temporary differences can be utilised.

The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no longer probable that 
sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset realised, based on 
tax rates that have been enacted or substantively enacted by the reporting date.

Tax is charged or credited to profit or loss, except when it relates to items charged or credited directly to other comprehensive income, in 
which case the tax is also recognised directly in other comprehensive income.

Retirement benefits
The amount charged to profit or loss in respect of pension costs is the contributions payable to money purchase schemes in the year. 
Differences between contributions payable in the year and contributions actually paid are shown as either accruals or prepayments in the 
statement of financial position. There are no defined benefits schemes.

Equity share-based payments
The cost of providing share-based payments to employees is charged to profit or loss over the vesting period of the related share options. 
The cost is based on the fair value of the options determined using the Black-Scholes pricing model, which is appropriate given the vesting 
and other conditions attaching to the options. The value of the charge may be adjusted to reflect expected and actual levels of vesting. 

24921.04 – 26 October 2016 3:23 PM – proof 6

43

www.loknstore.com Stock Code: LOKFINANCIAL REPORTAccounting Policies

Property lease premiums
Costs relating to the acquisition of long leases are classified as a non-current asset in the statement of financial position. Costs may include 
lease premiums paid on entering such a lease and other related costs. Following the opening of a store during the year amounts held under 
lease premiums are transferred to property plant and equipment.

Property, plant and equipment
Freehold properties and long leasehold properties (classified as finance leases) are measured at fair value which represents the Group’s 
assessment of the highest and best use of the asset. A comprehensive external valuation is performed at each reporting date. Once a 
store is opened lease premiums are transferred to property, plant and equipment and carried at their transferred cost less any accumulated 
depreciation.

Short leasehold improvements, fixtures, fittings and equipment, and motor vehicles are carried at cost less accumulated depreciation. 

Assets in the course of construction and land held for development of new stores (‘development property assets’) are carried at cost, less 
any recognised impairment loss. Depreciation of these assets commences when the assets are ready for their intended use.

Depreciation is provided on all property, plant and equipment other than freehold land and development property assets at rates calculated 
to write each asset down to its estimated residual value evenly over its expected useful life as follows:

Freehold property
Long leasehold property and lease premium
Short leasehold improvements
Fixtures, fittings and equipment
Computer equipment
Motor vehicles

over 50 years straight line
over unexpired lease period or renewal term
over unexpired lease period or renewal term
5% to 15% reducing balance
over two years straight line
25% reducing balance

The assets’ residual values, useful lives and methods of depreciation are reviewed and adjusted if appropriate on an annual basis. An item of 
property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected from its use or disposal. 

The additional depreciation arising from the revaluation of freehold and long leasehold properties is separately presented on the face of the 
statement of comprehensive income and transferred from the revaluation reserve to retained earnings each year.

Intangible assets (other than goodwill)
Customer relationships acquired in a business combination are measured initially at fair value and are subsequently amortised on a straight-
line basis over their estimated useful lives (20 years). 

Impairment of property, plant and equipment and intangible assets (other than goodwill)
At each reporting date the Group reviews the carrying amounts of its property, plant and equipment and intangible assets to determine 
whether there is any indication that those assets have suffered an impairment loss. If any such indication exists the recoverable amount of 
the asset is estimated in order to determine the extent, if any, of the impairment loss. Where it is not possible to estimate the recoverable 
amount of an individual asset the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs. If the 
recoverable amount of an asset or cash-generating unit is estimated to be less than its carrying amount, the carrying amount of the asset 
or cash-generating unit is reduced to its recoverable amount. An impairment loss is recognised immediately in profit or loss. Where an 
impairment loss is subsequently reversed, the carrying amount of the assets or cash-generating unit is increased to the revised estimate of 
its recoverable amount, not to exceed the carrying amount that would have been determined had no impairment loss been recognised for 
the asset or cash-generating unit in prior years. A reversal of an impairment loss is recognised immediately in profit or loss.

Leased assets and obligations
Where assets are financed by leasing agreements that give rights approximating to ownership (‘finance leases’), the assets are treated as 
if they had been purchased outright. The amount capitalised is the present value of the minimum lease payments payable during the lease 
term. The corresponding leasing commitments are shown as obligations to the lessor. Lease payments are treated as consisting of capital 
and interest elements, and the interest is charged to profit or loss in proportion to the remaining balance outstanding.

All other leases are ‘operating leases’ and the annual rentals are charged to profit or loss on a straight-line basis over the lease term. 
Payments made on entering into or acquiring a leasehold that is accounted for as an operating lease are amortised over the lease term once 
the property is brought into use.

44

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Investments
Shares in subsidiary undertakings are considered long-term investments and are classified as non-current assets in the Parent Company’s 
statement of financial position. All investments are stated at cost. Provision is made for any impairment in the value of non-current asset 
investments.

Inventories 
Inventories are stated at the lower of cost and net realisable value. Cost is determined on a first in, first out basis. Net realisable value is 
based upon estimated selling prices less any costs of disposal. Provision is made for obsolete and slow moving items.

Financial instruments
Financial assets and financial liabilities are recognised when the Group becomes a party to the contractual provision of the instrument.

Bank borrowings and finance costs
Interest-bearing bank loans are recorded at the proceeds received net of direct issue costs. Issue costs are amortised against the carrying 
value amount of the loan over the period of the loan with the cost recognised in profit and loss as part of finance costs.

Borrowing costs are recognised in profit or loss in the year in which they are incurred, unless the costs are incurred as part of the 
development of a qualifying asset, when they will be capitalised. A qualifying asset is an asset that necessarily takes a substantial period 
of time to get ready for its intended use. Commencement of capitalisation is the date when the Group incurs expenditure for the qualifying 
asset, incurs borrowing costs and undertakes activities that are necessary to prepare the assets for their intended use. In the case of 
suspension of activities during extended periods, the Group suspends capitalisation. The Group ceases capitalisation of borrowing costs 
when substantially all of the activities necessary to prepare the asset for use are complete.

All of the Group’s current qualifying assets predate the date of adoption and accordingly, under the transitional adoption arrangements, no 
borrowing costs have been capitalised in the current year or in prior years.

Derivative financial instruments and hedge accounting
The Group’s activities expose it to interest rate risk. The Group uses interest rate swap contracts to hedge these exposures. The Group 
does not use derivative financial instruments for speculative or for any other purposes.

The use of financial derivatives is governed by the Group’s policies as approved by the board of directors. The Group documents its risk 
management objectives and strategy for undertaking hedging transactions within the Group’s Risk Register. The Group also documents 
its assessment both at hedge inception and on an on-going basis to assess whether the derivatives that are used are effective in offsetting 
changes in fair value or cash flows of the hedged items.

Derivative financial instruments are measured at fair value and the fair values of the hedged derivative instruments are disclosed in note 
17b. Movements on the hedging reserve in other comprehensive income are shown in note 24a. The full fair value of a hedging derivative 
is classified as a non-current asset or liability when the remaining hedged item has more than 12 months to run, and as a current asset or 
liability when the remaining maturity of the hedged item is less than 12 months.

Instruments quoted in an active market are measured at their current bid price. For instruments that are not quoted in an active market, 
the fair value is estimated using a valuation technique. Techniques that are used by the Group include comparisons to recent market 
transactions or reference to other instruments which are substantially the same, discounted cash flow analysis and option pricing models. 
Inputs to such techniques rely on market inputs where such information is readily available. Where such information is not available entity-
specific inputs are used.

Cash flow hedges
Hedges of exposures to variable cash flows attributable to a particular risk associated with a recognised asset or liability or a highly probable 
forecast transaction that could affect profit or loss are accounted for as cash flow hedges when the hedging criteria has been achieved. The 
Group designates certain derivative instruments as hedges of the variable rate borrowings. The effective portion of changes in the fair value 
is recognised in other comprehensive income whilst the gain or loss on the ineffective portion is recognised immediately in profit or loss.

Amounts accumulated in other comprehensive income are recycled to profit or loss in the periods when the hedged item affects profit or 
loss. However when a forecast transaction that is hedged results in the recognition of a non-financial asset, the gains and losses previously 
deferred into other comprehensive income are transferred from other comprehensive income and included in the initial measurement of the 
cost of the asset.

24921.04 – 26 October 2016 3:23 PM – proof 6

45

www.loknstore.com Stock Code: LOKFINANCIAL REPORTAccounting Policies

Loans and receivables
Trade receivables, loans, and other receivables that have fixed or determinable payments that are not quoted in an active market are 
classified as loans and receivables. Loans and receivables are initially recognised at fair value less transaction costs and subsequently 
measured at amortised cost using the effective interest method, less any impairment. Interest income is recognised by applying the effective 
interest rate, except for short-term receivables when the recognition of interest would be immaterial.

Liabilities and equity
Financial liabilities and equity instruments issued by the Group are classified according to the substance of the contractual arrangements 
entered into. An equity instrument is any contract that evidences a residual interest in the assets of the Group after deducting all of its 
liabilities and includes no obligation to deliver cash or other financial assets. Equity instruments issued by the Group are recorded at the 
proceeds received, net of direct issue costs. Interest bearing loans and overdrafts are initially measured at fair value net of direct transaction 
costs and are subsequently measured at amortised cost, using the effective interest rate method. Any difference between the proceeds net 
of transaction costs and the settlement or redemption of borrowings is recognised over the term of the borrowing. 

Trade payables are initially recognised at fair value and are subsequently stated at amortised cost using the effective interest rate method.

Cash and cash equivalents
Cash and cash equivalents comprises cash and short-term deposits and other short term highly liquid investments that are readily 
convertible to a known amount of cash. The carrying amounts of these assets approximate to their fair value and the risk of changes in value 
is not significant.

Impairment of financial assets
Financial assets are assessed for indications of impairment at each reporting date. Financial assets are impaired where there is objective 
evidence that, as a result of one or more events that occurred after the initial recognition of the financial asset, the estimated future cash 
flows from the asset have been reduced.

The carrying amount of the financial asset is reduced by the impairment loss directly for all financial assets with the exception of trade 
receivables, where the carrying amount is reduced through the use of an allowance account. When a trade receivable is considered 
uncollectible, it is written off against the allowance account. Subsequent recoveries of amounts previously written off are credited against the 
allowance account. Changes in the carrying amount of the allowance account are recognised in profit or loss.

Net debt
Net debt comprises the borrowings of the Group less cash and liquid resources.

Provisions
Provisions are recognised when the Group has a present obligation as a result of a past event which it is probable will result in an outflow of 
economic benefits that can be reliably estimated.

Employee Benefit Trust
The Group operates an employment benefit trust and has de facto control of the shares held by the trust and bears their benefits and risks. 
The Group records certain assets and liabilities of the trust as its own. Finance costs and administrative expenses are charged as they 
accrue.

Own shares
The cost of own shares held by the employee benefit trust (‘ESOP shares’) and treasury shares is shown as a deduction from retained 
earnings. Earnings per share are calculated on the net shares in issue.

Critical accounting estimates and judgements
The preparation of consolidated financial statements under EU-IFRS requires management to make estimates and assumptions that may 
affect the application of accounting policies and the reported amounts of assets and liabilities, income and expenses. Actual outcomes may 
differ from these estimates and assumptions. The estimates and assumptions that have a significant risk of causing a material adjustment to 
the carrying amounts of assets and liabilities within the next financial year are discussed below.

46

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016a) Estimate of fair value of trading properties
The Group values its self storage stores using a discounted cash flow methodology which is based on current and projected net operating 
income. Principal assumptions underlying management’s estimation of the fair value are those relating to stabilised occupancy levels; 
expected future growth in storage rents and operating costs, maintenance requirements, capitalisation rates and discount rates. A more 
detailed explanation of the background and methodology adopted in the valuation of the Group’s trading properties is set out in note 10b. 
The carrying value of land and buildings held at valuation at the reporting date was £81 million (2015: £61.0 million) as shown in the table in 
note 10b. 

b) Assets in the course of construction and land held for pipeline store development (‘Development property assets’)
The Group’s development property assets are held in the statement of financial position at historic cost and are not valued externally. In 
acquiring sites for redevelopment into self-storage facilities, the Group estimates and makes judgements on the potential net lettable storage 
space that it can achieve in its planning negotiations, together with the time it will take to achieve maturity occupancy level. In addition, 
assumptions are made on the storage rent that can be achieved at the store by comparison with other stores within the portfolio and within 
the local area. These judgements, taken together with estimates of operating costs and the projected construction cost, allow the Group to 
calculate the potential net operating income at maturity, projected returns on capital invested and hence to support the purchase price of 
the site at acquisition. Following the acquisition, regular reviews are carried out taking into account the status of the planning negotiations, 
and revised construction costs or capacity of the new facility, for example, to make an assessment of the recoverable amount of the 
development property. The Group reviews all development property assets for impairment at each reporting date in the light of the results of 
these reviews. Once a store is opened, it is valued as a trading store. 

The carrying value of development property assets at the reporting date was £0.5 million (2015: £8.9 million). Please see note 10b for more 
details.

c) Estimate of fair value of intangible assets acquired in business combination
The relative size of the Group’s intangible assets, excluding goodwill, makes the judgements surrounding the estimated useful lives important 
to the Group’s financial position and performance. At 31 July 2016 intangible assets, excluding goodwill, amounted to £2.48 million (2015: 
£2.65 million). The valuation method used and key assumptions are described in note 10a.

The useful life used to amortise intangible assets relates to the expected future performance of the assets acquired and management’s 
judgement of the period over which economic benefit will be derived from the asset. The estimated useful life of customer relationships 
principally reflects management’s view of the average economic life of the customer base and is assessed by reference to customer churn 
rates. Typically, the customer base for a serviced archive business is relatively inert. Corporate customers do not tend to switch service 
providers and indeed they incur box withdrawal charges should they do so. An increase in churn rates may lead to a reduction in the 
estimated useful life and an increase in the amortisation charge. 

24921.04 – 26 October 2016 3:23 PM – proof 6

47

www.loknstore.com Stock Code: LOKFINANCIAL REPORTNotes to the Financial Statements

For the year ended 31 July 2016

1a  Revenue 
Analysis of the Group’s revenue is shown below: 

Stores trading

Self-storage revenue
Other storage related revenue
Ancillary store rental revenue
Management fees
Sub-total
Document storage revenue
Total revenue per statement of comprehensive income

2016
£’000

11,931
1,510
3
439
13,883
2,173
16,056

2015
£’000

11,851
1,434
7
176
13,468
1,956
15,424

1b   Segmental information
IFRS 8 Operating Segments requires operating segments to be identified on the basis of internal reports about components of the Group 
that are regularly reviewed by the Board to allocate resources to the segments and to assess their performance. All of the Group’s activities 
occur in the United Kingdom.

Financial information is reported to the Board with revenue and profit analysed between self-storage activity and serviced document storage 
activity. 

Segment revenue comprises of sales to external customers and excludes gains arising on the disposal of assets and finance income. 
Segment profit reported to the Board represents the profit earned by each segment before acquisition costs and other non-recurring set-up 
costs, finance income, finance costs and tax. For the purposes of assessing segment performance and for determining the allocation of 
resources between segments, the Board uses a measure of adjusted EBITDA (as defined in the accounting policies) and reviews the non-
current assets attributable to each segment as well as the financial resources available. All assets are allocated to reportable segments. 
Assets that are used jointly by segments are allocated to the individual segments on a basis of revenues earned. All liabilities are allocated 
to individual segments other than borrowings and tax. Information is reported to the Board of Directors on a product basis as management 
believe that the activity of self-storage and the activity of serviced document storage expose the Group to differing levels of risk and rewards 
due to the length, nature, seasonality and customer base of their respective operating cycles.

The segment information for the year ended 31 July 2016 is as follows:

2016

Revenue from external customers
Adjusted EBITDA
Management charges
Segment Adjusted EBITDA
Depreciation
Amortisation of intangible assets
Equity settled share based payments
Net settlement proceeds – Reading site
Disposal costs – Swindon store(s)
Segment profit
Central costs not allocated to segments:
Finance income
Finance costs
Profit before taxation
Income tax expense 
Consolidated profit for the financial year

48

Serviced 
archive & 
records 
management 
2016 
£’000

Self-storage 
2016 
£’000

13,883
5,708
72
5,780
(1,436) 

–
(182) 

1,940
(123)
5,979

2,173
587
(72) 
515
(101) 
(165)
–
–
–
249 

Total 
2016 
£’000

16,056
6,295
–
6,295
(1,537)
(165)
(182) 

1,940
(123)
6,228

313
(1,048) 
5,493
(1,211) 
4,282

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016 
 
                        
 
1b   Segmental information continued
The segment information for the year ended 31 July 2015 is as follows:

2015

Revenue from external customers
Adjusted EBITDA
Management charges
Segment Adjusted EBITDA
Depreciation
Amortisation of intangible assets
Equity settled share based payments
Irrecoverable property costs
Segment profit/(loss)
Central costs not allocated to segments:
Finance income
Finance costs
Profit before taxation
Income tax expense 
Consolidated profit for the financial year

Serviced 
archive & 
records 
management 
2015 
£’000

1,956
262
(25) 
237
(100) 
(165)
–
–
(28) 

Self-storage 
2015
£’000

13,468
5,420
25
5,445
(1,340) 

–
(211) 
(209) 

3,685

Total 
2015
£’000

15,424
5,682
–
5,682
(1,440) 
(165)
(211) 
(209) 

3,657

141
(1,144) 
2,654

(686) 

1,968

Corporate transactions and the treasury function are managed centrally and therefore are not allocated to segments. Sales between 
segments are carried out at arm’s length. The serviced archive segment with over 430 customers has a greater customer concentration 
with its ten largest corporate customers accounting for 34.6% (2015: 34.6%) of revenue, its top 50 customers accounting for 61.7% (2015: 
63.3%) and its top 100 customers accounting for 77.0% (2015: 79.9%) of revenue. The self-storage segment with over 9,200 customers 
has no individual self-storage customer accounting for more than 1% of total revenue and no group of entities under common control (e.g. 
Government) accounts for more than 10% of total revenues.

2016

Segment assets
Segment liabilities
Borrowings 
Derivative financial instruments not allocated to segments
Total liabilities
Capital expenditure (note 10b)

Serviced 
archive & 
records 
management 
2016 
£’000

6,314
(601)

Self-storage 
2016 
£’000

115,253
(20,727)

6,629

359

Total 
2016
£’000

121,567
(21,328)
(28,727)
(37)
(50,092)
6,988

24921.04 – 26 October 2016 3:23 PM – proof 6

49

www.loknstore.com Stock Code: LOKFINANCIAL REPORT 
 
                     
Notes to the Financial Statements

For the year ended 31 July 2016

1b   Segmental information continued

2015

Segment assets
Segment liabilities
Borrowings 
Derivative financial instruments not allocated to segments
Total liabilities
Capital expenditure (note 10b)

Serviced 
archive & 
records 
management 
2015
£’000

6,098
(536)

Self-storage 
2015
£’000

93,296
(18,222)

3,126

457

Total 
2015 
£’000

99,394
(18,758)
(27,548)
(119)
(46,425) 
3,583

The amounts presented to the Board with respect to total assets and total liabilities are measured in a manner consistent with the financial 
statements and are allocated based on the operations of the segment. Borrowings are managed centrally on a Group basis and are 
therefore not allocated to segments. 

2a Property, staff, distribution and general costs

2015
£’000

4,010
4,188
1,049
190
305
9,742

2015
£’000

130
33
2
165
140
305

2015
£’000

–
–
209
209

Property and premises costs
Staff costs
General overheads
Distribution costs
Retail products cost of sales (see note 2b) 

2016
£’000

3,913
4,232
1,128
170
318
9,761

2b Cost of sales of retail products
Cost of sales represents the direct costs associated with the sale of retail products (boxes, packaging etc.), and the ancillary sales of 
insurance cover for customer goods, all of which fall within the Group’s ordinary activities.

2016
£’000

118
51
2
171
147
318

2016
£’000

123
(1,940)
–
(1,817)

Retail
Insurance
Other

Serviced archive consumables and direct costs

2c Other Income and costs 

Property disposal costs1
Net settlement proceeds2
Irrecoverable property costs3

1  Property disposal costs relate to the sale and manage back of the Swindon store.
2  Net settlement proceeds relate to an additional £2 million received for sale of old Reading store net of costs.
3 

Irrecoverable property costs relate to site demolition costs not recoverable from the purchaser of the Portsmouth North site.

50

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 20163   Finance income

Bank interest
Other interest

Interest receivable arises on cash and cash equivalents (see note 16) and on development loan capital deployed.

4   Finance costs

Bank interest
Non-utilisation fees and amortisation of bank loan arrangement fees

5   Profit before taxation

Profit before taxation is stated after charging:
Depreciation and amounts written off property, plant and equipment:
Owned assets
Amortisation of intangible assets
Operating lease rentals – land and buildings

2016
£’000

14
299
313

2016
£’000

797
251
1,048

2016
£’000

1,535
165
1,529

Amounts payable to RSM UK Audit LLP (formerly Baker Tilly UK Audit LLP) and their associates for audit and non-audit services:

Audit services
– UK statutory audit of the Company and consolidated accounts
Other services
– the auditing of accounts of associates of the Company pursuant to legislation
Other services supplied pursuant to such legislation
– interim review 
Tax services
– compliance services
– advisory services 

Comprising:
Audit services
Non-audit services: 

6   Employees

The average monthly number of persons (including Directors) employed by the Group during the year was:
Store management
Administration

48

14

7

26
2
97

62
35
97

2016
No.

121
29
150

2015
£’000

 12
129
 141

2015
£’000

925
219
1,144

2015
£’000

1,440
165
1,562

45

14

7

26
13
105

59
46
105

2015
No.

113
30
143

51

24921.04 – 26 October 2016 3:23 PM – proof 6

www.loknstore.com Stock Code: LOKFINANCIAL REPORTNotes to the Financial Statements

For the year ended 31 July 2016

6   Employees continued

Costs for the above persons:
Wages and salaries
Social security costs
Pension costs

Share based remuneration (options)

2016
£’000

3,425
532
92
4,049
182
4,231

2015
£’000

3,451
443
87
3,981
211
4,192

Share based remuneration is separately disclosed in the statement of comprehensive income. Wages and salaries of £133,669 (2015: 
£132,543) have been capitalised as additions to property, plant and equipment as they are directly attributable to the acquisition of these 
assets. All other employee costs are included in staff costs in the statement of comprehensive income.

In relation to pension contributions, there was £11,705 (2015: £9,260) outstanding at the year-end. 

Directors’ remuneration

2016

Executive:
A Jacobs
SG Thomas
RA Davies
CM Jacobs
N Newman*
Non-Executive:
RJ Holmes
ETD Luker
CP Peal

* Appointed 29 November 2015

2015

Executive:
A Jacobs
SG Thomas
RA Davies
CM Jacobs
Non-Executive:
RJ Holmes
ETD Luker
CP Peal

Emoluments 
£

Bonuses 
£

Benefits 
£

 Sub total 
£

Gains on 
share options 
£

208,080
52,020
116,750
59,021
42,556

20,808
26,010
20,808
546,053

24,000
– 
12,000
14,000
21,154

–
–
–
71,154

3,460
3,315
3,492
2,711
1,299

–
–
–
14,277

235,540
55,335
132,242
75,732
65,009

20,808
26,010
20,808
631,484

Emoluments 
£

Bonuses 
£

Benefits 
£

 Sub total 
£

204,000
51,000
110,000
57,834

20,033
25,500
20,400
488,767

38,000
9,500
15,500
6,500

–
–
–
69,500

4,055
3,724
3,063
3,177

–
–
–
14,019

246,055
64,224
128,563
67,511

20,033
25,500
20,400
572,286

408,600
132,146
409,245
43,601
–

–
–
22,900
1,016,492

Gains on 
share options 
£

156,399
50,399
55,437
152,865

–
–
–
415,676

Total 
£

644,140
187,481
541,487
119,333
65,009

20,808
26,010
43,708
1,647,976

Total 
£

402,454
115,199
184,000
220,376

20,033
25,500
20,400
987,962

Pension contributions of £30,775 (2015: £30,475) were paid by the Group on behalf of R A Davies and are not included in the Directors’ 
emoluments table above. The highest paid Director did not accrue any pension rights during the year. The benefits in kind all relate to 
medical insurance premiums paid on behalf of the Directors.

The number of Directors to whom retirement benefits are accruing under money purchase pension schemes in respect of qualifying service 
is one (2015: one).

52

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016 
 
 
 
 
 
 
 
 
 
7   Taxation

Current tax:
UK corporation tax at 20% (2015: 20.7%)
Deferred tax:
Origination and reversal of temporary differences
Adjustments in respect of prior periods
Impact of change in tax rate on closing balance
Total deferred tax 
Income tax expense for the year

The charge for the year can be reconciled to the profit for the year as follows:

Profit before tax

Tax on ordinary activities at the effective standard rate of corporation tax in the UK of 20% (2015: 20.7%)
Expenses not deductible for tax purposes
Depreciation of non-qualifying assets
Share based payment charges in excess of corresponding tax deduction
Impact of change in tax rate on closing deferred tax balance
Adjustments in respect of prior periods – deferred tax
Other
Share option scheme
Income tax expense for the year
Effective tax rate

The UK’s main rate of corporation tax and the applicable rate for this period is 20.0%.

2016
£’000

606

976
75
(446)
605
1,211

2016
£’000

5,493

1,099
3
85
36
(69)
75
4 
(22)  
1,211 
22%

2015
£’000

535

100
51
–
151
686

2015
£’000

2,654

549
2
85
–
–
51
(1)
–
686
26%

In addition to the amount charged to profit or loss for the year, deferred tax relating to the revaluation of the Group’s properties of 
£2,387,114 (2015: £1,577,896) and the movement in the fair value of cash flow hedges of (£20,834) (2015: (£37,549) has been recognised 
as a debit/credit directly in other comprehensive income (see note 18 on deferred tax).

8   Dividends

Amounts recognised as distributions to equity holders in the year:
Final dividend for the year ended 31 July 2014 (5.0 pence per share)
Interim dividend for the six months to 31 January 2015 (2.33 pence per share)
Final dividend for the year ended 31 July 2015 (5.67 pence per share)
Interim dividend for the six months to 31 January 2016 (2.67 pence per share)

2016
£’000

–
–
1,456
691
2,147

2015
£’000

1,258
589
–
–
1,847

In respect of the current year the Directors propose that a final dividend of 6.33 pence per share will be paid to the shareholders. The total 
estimated dividend to be paid is £1,689,379 based on the number of shares in issue at 3 October 2016 as adjusted for shares held in the 
Employee Benefits Trust and for shares held on treasury. This is subject to approval by shareholders at the Annual General Meeting and has 
not been included as a liability in these financial statements. The ex-dividend date will be 17 November 2016; the record date  
18 November 2016; with an intended payment date of 19 December 2016.

24921.04 – 26 October 2016 3:23 PM – proof 6

53

www.loknstore.com Stock Code: LOKFINANCIAL REPORTNotes to the Financial Statements

For the year ended 31 July 2016

9   Earnings per share
The calculations of earnings per share are based on the following profits and numbers of shares. 

Profit for the financial year attributable to owners of the parent

Weighted average number of shares
For basic earnings per share
Dilutive effect of share options1
For diluted earnings per share

2016
£’000

4,282

2015
£’000

1,968

2016
No. of shares

2015
No. of shares

25,791,821
577,822
26,369,643

25,102,032
654,598
25,756,630

1  Further options that could potentially dilute EPS in the future are excluded from the above because they are not dilutive in the period presented. Full details of 

share options are included in notes 20 to 23.

623,212 (2015: 623,212) shares held in the Employee Benefit Trust and 2,466,869 (2015: 2,466,869) Treasury shares are excluded from the 
above (see note 26).

Earnings per share
Basic
Diluted

10a Intangible assets

Group

Cost at 1 August 2014
Amortisation at 1 August 2014
Amortisation charge 
Amortisation at 31 July 2015
Net book value at 31 July 2015
Cost at 1 August 2015
Amortisation at 1 August 2015
Amortisation charge 
Amortisation at 31 July 2016
Net book value at 31 July 2016

2016
£’000

16.60p
16.24p

Contractual
customer 
relationships 
£’000 

Goodwill
 £’000 

1,110
–
–
–
1,110
1,110
–
–
–
1,110

3,309
(496)
(165)
(661)
2,648
3,309
(661)
(165)
(826)
2,483

2015
£’000

7.84p
7.64p

Total 
£’000

4,419
(496)
(165)
(661)
3,758
4,419
(661)
(165)
(826)
3,593

All goodwill and customer relationships are allocated to the serviced document storage cash-generating unit (CGU) identified as a separate 
business segment. 

The remaining amortisation period of the contractual customer relationships at 31 July 2016 is 14 years and 11 months (2015: 15 years 11 
months).

The values for impairment purposes are based on past and current experience of trading, estimated future cash flows and external 
information where relevant and derived from the following key assumptions:

 ■ a discount rate of 11%

 ■ estimated useful lives of customer relationships (20 years)

 ■ short term sustainable growth rates of 5% (next 5 years)

 ■ thereafter long term sustainable growth rates of 2.0%

 ■ sensitivity: the Group has conducted a sensitivity analysis on the impairment test of each CGU’s carrying value. A cut in projected sales 

growth by around 7% would result in the carrying value of goodwill being reduced to its recoverable amount.

54

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201610b  Property, plant and equipment 

Development 
property 
assets at cost 
£’000

Land and 
buildings at 
valuation 
£’000 

Long leasehold 
land and 
buildings at 
valuation 
£’000 

Short 
leasehold 
improvements 
at cost 
£’000 

Fixtures, 
fittings 
and 
equipment 
at cost 
£’000 

Motor 
vehicles 
at cost 
£’000

13,013
1,504
–
(4,025)
–
10,492

1,604
–
–
–
1,604

51,412
525
– 
2,958
6,140
61,035

 –
572
– 
(572)
–

5,121
– 
– 
–
1,304
6,425

 –
23
– 
 (23)
–

2,560
3
–
–
–
2,563

1,599
91
–
–
1,690

18,242
1,551

(289) 

1,067
–
20,571

9,478
751
(230) 
–
9,999

8,888

61,035

6,425

873

10,572

10,492
3,281
(4,604)
(8,711)
–
458

1,604
–
(1,604)
–
–
–

61,035
152
(3,228) 
9,377
13,617
80,953

–
606
– 
490
(1,096)
–

6,425
1 
– 
–
2,837
9,263

–
100
– 
–
 (100)
–

2,563
–
–
–
–
2,563

1,690
91
–
–
–
1,781

20,571
3,554

(701) 
(666)
–
22,758

9,999
736
(389) 
(490)
–
9,856

32
–
(2)
–
–
30

19
3
(1)
–
 21

9

30
–
(13)
–
–
17

 21
2
(11)
–
–
 12

Total  
£’000

90,380
3,583
(291)
–
7,444
 101,116

12,700
1,440
(231)
(595)
13,314

87,802

 101,116
6,988
(8,546)
–
16,454
 116,012

13,314
1,535
(2,004)
–
(1,196)
11,649

458

80,953

9,263

782

12,902

5

104,363

Group

Cost or valuation
1 August 2014
Additions
Disposals
Reclassification
Revaluations
31 July 2015
Depreciation
1 August 2014
Depreciation
Disposals
Revaluations
31 July 2015
Net book value at 
31 July 2015
Cost or valuation
1 August 2015
Additions
Disposals
Reclassification
Revaluations
31 July 2016
Depreciation
1 August 2015
Depreciation
Disposals
Reclassification
Revaluations
31 July 2016
Net book value at 
31 July 2016

If all property, plant and equipment were stated at historic cost the carrying value would be £49.5 million (2015: £47.5 million).

Capital expenditure during the year related to the ongoing building at Bristol and Southampton, the expansion of capacity at our Swindon 
East Store and also limited expenditures at our other existing stores. Further expenditure on racking at the Saracen Olney store also 
increased capacity in our serviced document storage business. 

In August 2015, the Group received an additional £2 million (gross) from the purchaser of the original Reading store site in return for 
relinquishing of all remaining rights to receive further payments in connection with the sale of the property. This sum is in addition to the £2.9 
million received from the purchaser on 31 October 2014, taking the total consideration to £4.9m.  

Property, plant and equipment (non-current assets) with a carrying value of £104.4 million (2014: £87.8 million) are pledged as security for 
bank loans. 

24921.04 – 26 October 2016 3:23 PM – proof 6

55

www.loknstore.com Stock Code: LOKFINANCIAL REPORTNotes to the Financial Statements

For the year ended 31 July 2016

10b  Property, plant and equipment continued
Market Valuation of Freehold and Operating Leasehold Land and Buildings
On 31 July 2016, a professional valuation was prepared by Jones Lang LaSalle Limited (JLL) (2015: Cushman & Wakefield) in respect 
of eleven freehold, one long leasehold and seven operating leasehold properties. The valuation was prepared in accordance with the 
RICS Valuation - Professional Standards, published by The Royal Institution of Chartered Surveyors (“the Red Book”) and the valuation 
methodology is explained in more detail below.  The valuations were prepared on the basis of Fair Value as a fully equipped operational entity 
having regard to trading potential. The valuation was provided for accounts purposes and as such, is a Regulated Purpose Valuation as 
defined in the Red Book. In compliance with the disclosure requirements of the Red Book JLL have confirmed that:

 ■ This is the first year that JLL has been appointed to value the properties 

 ■ The valuers who prepared the valuation have the necessary skills and experience having been significantly involved in the sector 

 ■ JLL do not provide other significant professional or agency services to the Company

 ■ In relation to the preceding financial year of JLL the proportion of the total fees payable by the Company to the total fee income of the 

firm is less than 5%

The valuation report indicates a total valuation for all properties valued of £112.7 million (2015: £88.9 million) of which £96.1 million (2015: 
£74.1 million) relates to freehold and long leasehold properties, and £16.6 million (2015: £14.8 million) relates to properties held under 
operating leases. 

Freehold and long leasehold land and buildings are carried at valuation in the statement of financial position. Short leasehold improvements 
at properties held under operating leases are carried at cost rather than valuation in accordance with IFRS.

For the trading properties the valuation methodology explained in more detail below is based on fair value as fully equipped operational 
entities, having regard to trading potential. Of the £96.1 million valuation of the freehold and long leasehold properties £9.0 million (2015: 
£6.7 million) relates to the net book value of fixtures, fittings and equipment, and the remaining £87.1 million (2015: £67.4 million) relates to 
freehold and long leasehold properties.

The 2016 valuation includes and reflects movements in value which have resulted from the operational performance of the stores and 
movements in the investment environment.

Valuation Methodology
Jones Lang LaSalle Limited (JLL) have adopted the profits method of valuation, and cross checked with the direct comparison method 
based on recent transactions in the sector, which is the main method of pricing adopted by purchasers of self storage properties.  

JLL have valued the assets on an individual basis and have disregarded any portfolio effect.

The profits method of valuation considers the cash flow generated by the trading potential of the self storage facility. Due to the specialised 
design and use of the buildings, the value is typically based on their ability to generate a net income from operating as self storage facilities. 

JLL have constructed a discounted cash flow model. This sets out their explicit assumptions on the underlying cash flow that they believe 
could be generated by a Reasonably Efficient Operator at each of the properties, both at the valuation date and in the near future as the 
properties increase their occupancy and rents charged to customers. Judgements are made as to the trading potential and likely long term 
sustainable occupancy. 

Stable occupancy depends upon the nature of demand, size of property and nearby competition, and allows for a reasonable vacancy rate 
to enable the operator to sell units to new customers. In the valuation the assumed stabilised occupancy level for the 19 trading stores (both 
freeholds and leaseholds) averages 81% (2015: 68.4%).

Expenditure is deducted (such as business rates, staff costs, repair and maintenance, utilities, marketing and bad debts) as well as an 
operator’s charge which takes account of central costs. JLL also make an allowance for long term capex requirements where applicable. 

 ■ The cash flow for freeholds runs for an explicit period of 10 years, after which it is capitalised at an all risks yield which reflects the implicit 

future growth of the business, or a hypothetical sale. 

 ■ The cash flow for leaseholds continue for the unexpired term of the lease. 

 ■ The discount rate applied has had regard to recent transactions, weighted average costs of capital and target return in other asset types 

with adjustments made to reflect differences in the risk and liquidity profile. 

56

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201610b  Property, plant and equipment continued
 ■ The weighted average annual discount rate adopted (for both freeholds and leaseholds) is 11.32% (2015: 11.25%).  The yield arising 

from the first year of the projected cash flow is 7.43% (2015: 7.76%), rising to 10.86% in year five

 ■ JLL have assumed purchasers costs of 6.8%

 ■ The average stabilised occupancy is 80.1%

 ■ The average exit yield assumed  is 7.9% 

The comparison method considers recent transactions where self storage properties have sold, and then adjusts them based on a multiple of 
current earnings, and a capital value per square foot.  They are adjusted to reflect differences in location, physical characteristics, local supply 
and demand, tenure and trading levels.

For leaseholds the same methodology has been used as for freehold property, except that no sale of the assets in the 10th year is assumed, 
but the discounted cash flow is extended to the expiry of the lease. The average unexpired term of the Group’s operating leaseholds is 
approximately 11 years and 8 months as at 31 July 2016 (12 years and 8 months: 31 July 2015). Valuations for stores held under operating 
leases are not reflected in the statement of financial position and the assets in relation to these stores are carried at cost less accumulated 
depreciation.

In 2011, one of the Group store’s leases was renegotiated and includes a ten year option to renew the leases from March 2026 to March 2036.  
The option to extend is only operable in the event that all four of the leases applicable to this store are extended and this option is personal 
to Lok’nStore or another “major self-storage operator”, to be approved by the landlord (approval not to be unreasonably withheld).  The JLL 
valuation on this store is based on this Special Assumption that the option to extend the lease for 10 years is exercised. This is consistent with 
the approach taken in previous years.

The fair value hierarchy within which the Fair Value measurements are categorised is level 3, in accordance with IFRS 13 fair value 
measurements.

Directors’ valuation of land and property
The Old Southampton Store: Following the development and opening of the new Southampton store with the corresponding transfer of 
all customers from the old Southampton store, the vacant building will be redeveloped for alternative use. Accordingly the Directors have 
placed their valuation on the site at the year-end at £2.5 million. 

The New Southampton Store: Following the development and opening of the new Southampton store there remains surplus land to the 
rear of the building which may be ultimately utilised for an expansion of the store or could be sold or used for alternative use. The Directors 
have considered the advice given and recommendations of value obtained by local agents and in weighing this with their own view are 
satisfied to place a value at year-end on this land of £0.5 million.  

The total value of land and property carried at Director Valuation at 31 July 2016 is £3 million (2015: nil).

11  Investments
Company Investments in subsidiary undertakings

31 July 2013
Capital contributions arising from share-based payments
31 July 2014
Capital contributions arising from share-based payments
31 July 2015
Capital contributions arising from share-based payments
31 July 2016

24921.04 – 26 October 2016 3:23 PM – proof 6

£’000

1,776
119
1,895
211
2,106
182
2,288

57

www.loknstore.com Stock Code: LOKFINANCIAL REPORTNotes to the Financial Statements

For the year ended 31 July 2016

11  Investments continued
The Company holds more than 20% of the share capital of the following companies, all of which are incorporated in England and Wales: 

Lok’nStore Limited*
Lok’nStore Trustee Limited1*
Southern Engineering and Machinery Company Limited1*
Semco Machine Tools Limited2*
Semco Engineering Limited2*
Saracen Datastore Limited1

Class of 
shareholding

Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary

% of shares and voting rights held

Directly

Indirectly

100
–
–
–
–
–                 

–
100
100
100
100
100  

Nature 
of entity 

Self–storage
Trustee
Land
Dormant
Dormant
 Serviced 
Document 
Storage  

1 These companies are subsidiaries of Lok’nStore Limited.
2 These companies are subsidiaries of Southern Engineering and Machinery Company Limited and did not trade during the year. 
* These companies have taken the exemption from audit under Section 479A of the Companies Act 2006

The fair value of these investments has not been disclosed because it cannot be measured reliably as there is no active market for these 
equity instruments. The Company currently has no plans to dispose of these investments.

12  Development capital
In May 2015 Lok’nStore opened a new managed store in Aldershot, Hampshire. The store is managed for third party investors under the 
Lok’nStore brand.  Lok’nStore has managed the building and subsequent operation of the store. Lok’nStore generates a 10% annual 
return on £2.5 million of the total development capital committed to the project, and a management fee for the construction, operation and 
branding of the store.  The capital provided is fully secured by a first fixed charge on the property.

Development capital

Group
2016
£’000

3,159

Group
2015
£’000

2,779

Contingent Asset
When the Aldershot Store is sold by its owners the Group is entitled to receive a capital fee of 5% of the proceeds of sale (less reasonable 
selling costs).

Due to the uncertainty of the property market, the timing of the ultimate sale, where the general property cycle might be at that time, and the 
immateriality of the sum, the Directors believe that it would not be appropriate to recognise this as an asset at this time. There is a backstop 
date of 2022 at which time a realisation (or a payment based on an independent valuation) must be made to Lok’nStore and as this date 
gets nearer, the Directors will give due consideration as to when the value of the property can be reliably measured, at which point it will be 
appropriate to recognise the asset in the financial statements.  

13  Inventories

Consumables and goods for resale

Group
2016
£’000

165

Group
2015
£’000

141

The amount of inventories recognised in cost of sales as an expense during the year was £156,121 (2015: £184,716).

58

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201614  Trade and other receivables

Trade receivables
Other receivables
Prepayments and accrued income

Group
2016
£’000

2,027
1,910
1,015
4,952

Group
2015
£’000

1,302 
640
537
2,479

The Directors consider that the carrying amount of trade and other receivables approximates their fair value.

Trade receivables
In respect of its self-storage business the Group does not typically offer credit terms to its customers and hence the Group is not exposed 
to significant credit risk. All customers are required to pay in advance of the storage period. Late charges are applied to a customer’s 
account if they are more than 10 days overdue in their payment. The Group provides for receivables based upon sales levels and estimated 
recoverability. There is a right of lien over the customers’ goods, so if they have not paid within a certain time frame, the Company has the 
right to sell the items they store to cover the debt owed by the customer. Trade receivables that are overdue are provided for based on 
estimated irrecoverable amounts, determined by reference to past default experience. 

For individual self-storage customers the Group does not perform credit checks. However this is mitigated by the fact that all customers 
are required to pay in advance, and also to pay a deposit of four weeks’ storage income. Before accepting a new business customer who 
wishes to use a number of the Group’s stores, the Group uses an external credit rating to assess the potential customer’s credit quality and 
defines credit limits by customer. There are no customers who represent more than 5% of the total balance of trade receivables. 

In respect of its document storage business, customers are invoiced typically monthly in advance for the storage of their boxes, tapes 
and files. The provision of additional services, such as document boxes or tape collection and retrieval from archive, typically are invoiced 
monthly in arrears. The serviced archive segment with over 400 customers has a greater customer concentration – refer note 1(b) segmental 
analysis.

Included in the Group’s trade receivables balance are receivables with a carrying amount of £269,153 (2015: £202,546) which are past due 
at the reporting date for which the Group has not provided as there has not been a significant change in credit quality and the amounts are 
still considered recoverable. The Group holds a right of lien over its self-storage customers’ goods if these debts are not paid. The average 
age of these receivables is 40 days past due (2015: 39 days past due).

Other receivables
The Group has provided bridging finance on normal commercial terms (interest at 4.5% p.a.) to Chichester Storage Limited (CSL) to facilitate 
the development of the site (including obtaining the requisite planning approvals).  As the store approaches breakeven and all conditions 
precedent have been met the CSL has facilities agreed whereupon it will refinance the bridging loan.  The amounts included in other 
receivables above includes £1.025 million (2015: £Nil) in respect of the Chichester loan.

Ageing of past due but not impaired receivables 

0–30 days
30–60 days
60+ days
Total

Movement in the allowance for bad debts

Balance at the beginning of the year
Impairment losses recognised
Amounts written off as uncollectible
Balance at the end of the year

24921.04 – 26 October 2016 3:23 PM – proof 6

Group
2016
£’000

147
72
50
269

Group
2016
£’000

174
34
(22)
186

Group
2015
£’000

119
43
41
203

Group
2015
£’000

163
39
(28)
174

59

www.loknstore.com Stock Code: LOKFINANCIAL REPORTNotes to the Financial Statements

For the year ended 31 July 2016

14  Trade and other receivables continued
The concentration of credit risk is limited due to the customer base being large and unrelated. Accordingly, the Directors believe that there is 
no further provision required.

Ageing of impaired trade receivables 

0–30 days
30–60 days
60+ days
Total

15  Trade and other payables

Trade payables
Taxation and social security costs
Other payables
Accruals and deferred income

Group
2016
£’000

–
–
186 
186 

Group
2016
£’000

887
1,369
1,197
2,341
5,794

Group
2015
£’000

–
–
174
174

Group
2015
£’000

1,901
464
1,173
2,433
5,971

The Directors consider that the carrying amount of trade and other payables and accruals and deferred income approximates fair value.

16 Financial instruments
The Group manages its capital to ensure that entities in the Group will be able to continue as a going concern while maximising the return 
to shareholders through the optimisation of the debt and equity balance. The capital structure of the Group consists of debts, which include 
the borrowings disclosed in note 17a, cash and cash equivalents and equity attributable to the owners of the parent, comprising issued 
capital, reserves and retained earnings as disclosed in the Consolidated Statement of Changes in Equity. The Group’s banking facilities 
require that management give regular consideration to interest rate hedging strategy. The Group has complied with this during the year.

The Group’s Board reviews the capital structure on an on-going basis. As part of this review, the Board considers the cost of capital and the 
risks associated with each class of capital. The Group seeks to have a conservative gearing ratio (the proportion of net debt to equity). The 
Board considers at each review the appropriateness of the current ratio in light of the above. The Board is currently satisfied with the Group’s 
gearing ratio. 

The gearing ratio at the year-end is as follows:

Capital Management

Gross borrowings
Cash and cash equivalents
Net debt
Total equity
Net debt to equity ratio

Group
2016
£’000

(28,816) 
5,335
(23,481) 
71,475
32.8%

Group
2015
£’000

(27,701)
2,435
(25,266)
52,968
47.7%

The decrease in the Group’s gearing ratio arises principally through the combined effect of an increase in the value of its properties and the 
cash generated from operations. 

Exposure to credit and interest rate risk arises in the normal course of the Group’s business. 

A Derivative financial instruments and hedge accounting
The Group’s activities expose it primarily to the financial risks of interest rates. The Group currently has two interest rate swaps with Lloyds 
Bank plc which run until 20 October 2016. These have been maintained and are reported fully in the Financial Review and in note 17(b).

60

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201616 Financial instruments continued
B Debt management
Debt is defined as non-current and current borrowings, as detailed in note 17a. Equity includes all capital and reserves of the Group. The 
Group is not subject to externally imposed capital requirements.

The Group borrows through a senior five year term revolving credit facility, arranged during the year with Royal Bank of Scotland plc secured 
on its store portfolio and other Group assets, excluding intangibles, with a net book value of £118.0 million (2015: £95.6 million). Borrowings 
are arranged to ensure the Group fulfils its strategy of growth and development of its stores and to maintain short-term liquidity. As at the 
reporting date the Group has a committed revolving credit facility of £40 million (2015: £40 million). This facility expires on 15 January 2021. 
Undrawn committed facilities at the year-end amounted to £11.2 million (2015: £12.3 million).   

C Interest rate risk management
The Group’s policy on interest rate management is agreed at Board level and is reviewed on an on-going basis. All borrowings are 
denominated in Sterling and are detailed in note 17a. The Group has a number of revolving loans within its overall revolving credit facility and 
as such is exposed to interest rate risks at the time of renewal arising from any upward movement in the LIBOR rate. The Group continues 
its two cash flow hedging interest rate swap arrangements in order to reduce the risk of such upward movements in LIBOR rate. These 
instruments and the movement in their fair values are detailed in note 17b.

Following the agreement of new facilities with Royal Bank of Scotland on improved terms the following interest rates applied during the 
financial year:

d.  Up to 14 January 2016: London Inter-Bank Offer Rate (LIBOR) plus 2.35%–2.65% Lloyds Bank plc margin based on a loan to value 

covenant test for the revolving advances amounting to £28.5 million (2015: £27.7 million).

e.  Up to 14 January 2016: 40% of the applicable margin for non-utilisation (i.e. that part of the facility which remains undrawn from time to 

time). For this period the prevailing non-utilisation charge is calculated at a rate of 0.94%.

f.  From 15 January 2016: London Inter-Bank Offer Rate (LIBOR) plus 1.40%–1.65% Lloyds Bank plc margin based on a loan to value 

covenant test for the revolving advances amounting to £28.5 million (2015: £27.7 million).

g.  From 15 January 2016: 40% of the applicable margin for non-utilisation (i.e. that part of the facility which remains undrawn from time to 

time). For this period the prevailing non-utilisation charge is calculated at a rate of 0.56%.

h.  Rates prevailing on the Group’s Interest rate swaps. See note 17b. 

Cash balances held in current accounts attract no interest but surplus cash is transferred daily to a treasury deposit account which earns 
interest at the prevailing money market rates1. All amounts are denominated in Sterling. The balances at 31 July 2016 are as follows:

Variable rate treasury deposits1
SIP trustee deposits
Cash in operating current accounts
Other cash and cash equivalents
Total cash and cash equivalents

Group
2016
£’000

4,915
34
339
47
5,335

Group
2015
£’000

1,744
46
602
43
2,435

1  Money market rates for the Group’s variable rate treasury deposit track Royal Bank of Scotland plc base rate. The rate attributable to the variable rate deposits 

at 31 July 2016 was 0.5%.

The Group reviews the current and forecast projections of cash flow, borrowing and interest cover as part of its monthly management 
accounts review. In addition, an analysis of the impact of significant transactions is carried out regularly, as well as a sensitivity analysis of the 
impact of movements in interest rates on gearing and interest cover. 

24921.04 – 26 October 2016 3:23 PM – proof 6

61

www.loknstore.com Stock Code: LOKFINANCIAL REPORTNotes to the Financial Statements

For the year ended 31 July 2016

16 Financial instruments continued
D Interest rate sensitivity analysis
In managing interest rate risk the Group aims to reduce the impact of short-term fluctuations on the Group’s earnings, without jeopardising 
its flexibility. Over the longer term, permanent changes in interest rates may have an impact on consolidated earnings.

At 31 July 2016, it is estimated that an increase of one percentage point in interest rates would have reduced the Group’s annual profit 
before tax by £88,156 (2015: £77,005) and conversely a decrease of one percentage point in interest rates would have increased the 
Group’s annual profit before tax by £88,156 (2015: £77,005). There would have been no effect on amounts recognised directly in other 
comprehensive income. The sensitivity has been calculated by increasing by 1% the average variable interest rate of 2.56% applying to the 
variable rate borrowings of £8.8 million in the year (2015: £7.7 million/2.84%). 

E Cash management and liquidity
Ultimate responsibility for liquidity risk management rests with the Board of Directors, which has built an appropriate liquidity risk 
management framework for the management of the Group’s short, medium and long-term funding and liquidity management requirements. 
The Group manages liquidity risk by maintaining adequate reserves, banking facilities and reserve borrowing facilities by continuously 
monitoring forecast and actual cash flows and matching the maturity profiles of financial assets and liabilities. Included in note B above is a 
description of additional undrawn facilities that the Group has at its disposal to further reduce liquidity risk.

Short-term money market deposits are used to manage liquidity whilst maximising the rate of return on cash resources, giving due 
consideration to risk.

F Foreign currency management
The Group operates solely in the United Kingdom and as such all of the Group’s financial assets and liabilities are denominated in Sterling 
and there is no exposure to exchange risk. 

G Credit risk
The credit risk management policies of the Group with respect to trade receivables are discussed in note 14. 

The credit risk on liquid funds is limited because the counterparty is a bank with high credit ratings assigned by international credit-rating 
agencies, in line with the Group’s policy which is to borrow from major institutional banks when arranging finance.

The Group’s maximum exposure to credit risk at 31 July 2016 was £3.70 million (2015: £1.47 million) on receivables and £5.33 million 
(2015: £2.44 million) on cash and cash equivalents. Additionally, the Group has provided development loan capital in respect of the 
Aldershot store development, a managed contract. The current balance outstanding at 31 July 2016 was £3.16 million. (2015: £2.78 
million). These amounts are secured by way of a fixed priority first charge and a debenture over all of the Aldershot assets.   

H Maturity analysis of financial liabilities
The undiscounted contractual cash flow maturities are as follows:

2016 – Group

From two to five years
From one to two years
Due after more than one year
Due within one year
Total contractual undiscounted cash flows

2015 – Group

From two to five years
From one to two years
Due after more than one year
Due within one year
Total contractual undiscounted cash flows

62

Trade and
 other payables 
£’000

Borrowings 
£’000

Interest on
borrowings 
£’000

–
–
–
2,359
2,359

28,816
–
28,816
–
28,816

1,814
738
2,552
831
3,383

Trade and
 other payables 
£’000

Borrowings 
£’000

Interest on
borrowings 
£’000

–
–
–
3,392
3,392

–
27,701
27,701
–
27,701

–
205
205
925
1,130

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201616 Financial instruments continued
I Fair values of financial instruments

Categories of financial assets and financial liabilities
Financial assets
Trade and other receivables
Cash and cash equivalents
Development loan capital
Financial liabilities
Trade and other payables
Bank loans

2016
£’000

3,700
5,335
3,159

2015
£’000

1,468
2,435
2,779

(2,359)
 (28,728)

(3,392)
(27,548)

The fair values of the Group’s cash and short-term deposits and those of other financial assets equate to their carrying amounts. The 
Group’s receivables and cash and cash equivalents are all classified as loans and receivables and carried at amortised cost. The amounts 
are presented net of provisions for doubtful receivables and allowances for impairment are made where appropriate. Trade and other 
payables and bank borrowings are all classified as financial liabilities measured at amortised cost.

J Company’s financial instruments
The Company’s financial assets are amounts owed by subsidiary undertakings amounting to £3.8 million (2015: £3.0 million) which are 
classified as loans and receivables, and the investment in its subsidiary undertaking of £0.2 million (excluding capital contributions). These 
amounts are denominated in Sterling, are non-interest bearing, are unsecured and fall due for repayment within one year. No amounts are 
past due or impaired. The Company has no financial liabilities.

17a  Borrowings

Non-current
Bank loans repayable in more than two years but not more than five years
Gross
Deferred financing costs
Net bank borrowings
Non-current borrowings

Group
2016
£’000

28,816
(89)
28,727
28,727

Group
2015
£’000

27,701
(153)
27,548
27,548

On 15 January 2016, the Group agreed a new banking facility on improved terms with Royal Bank of Scotland Bank plc (RBS). The new £40 
million five year revolving credit facility replaced the existing facility which was due to expire in October 2016, and will provide funding for site 
acquisitions as well as working capital for the development of the business over the medium term. 

Under this new five year facility the Group is not obliged to make any repayments prior to its expiration in January 2021 and further provides 
during the term of the facility for the possibility of an optional extension of the five year term by a maximum of a further two years. The facility 
also provides for the possibility of an additional accordion of up to £10 million which if taken up during the term of the facility will increase 
facilities available to £50 million. 

The Group currently has £28.8 million drawn against its existing £40 million facility. The margin on the new facility is at the London Inter-Bank 
Offer Rate (LIBOR) plus 1.40%–1.65% margin based on a loan to value covenant test (1.40% at Lok’nStore’s current LTV level). This is a 
marked improvement on the previous 2.35%–2.65% margin and the Group will therefore benefit from a lower average cost of debt and thus 
improved cash flow. Loan to value covenants are in line with the previous facility. 

The £40 million revolving credit facility with RBS is secured by legal charges and debentures over the freehold and leasehold properties and 
other tangible assets of the business with a net book value of £118.0 million (2015: £95.6 million) together with cross-company guarantees 
from Group companies. 

24921.04 – 26 October 2016 3:23 PM – proof 6

63

www.loknstore.com Stock Code: LOKFINANCIAL REPORT 
Notes to the Financial Statements

For the year ended 31 July 2016

17b  Derivative financial instruments
The Group continues to operate two separate £10 million interest rate swaps as a cash flow hedge with Lloyds Bank plc, both effective from 
31 May 2012, the first at a fixed 1 month sterling LIBOR rate of 1.2% and the second at a fixed one-month sterling LIBOR rate of 1.15%. 
Both swaps run up to 20 October 2016 whereupon they lapse. The balance of the drawn facility of £8.8 million (2015: £7.7 million) remains 
at a floating rate. 

3032816LS Interest rate swap
3047549LS Interest rate swap

Currency

GBP
GBP

Principal
£

10,000,000
10,000,000
20,000,000

Maturity
date

20/10/2016
20/10/2016

Fair value
2016
£’000

(19)
(18)
(37)

Fair value
2015
£’000

(63)
(56)
(119)

The movement in fair value of the interest rate swaps of £82,675 (2015: £169,925) has been recognised in other comprehensive income in 
the year.

18  Deferred tax

Deferred tax liability

Liability at start of year
Credited to income for the year
Tax credited directly to other comprehensive income
Debit/(credit) to share based payment reserve
Liability at end of year

Group
2016
£’000

12,252
605
2,408
96
15,361

The following are the major deferred tax liabilities and assets recognised by the Group and the movements during the year:

Accelerated
Capital
Allowances
£’000

Intangible
assets
£’000

Other
temporary
differences
£’000

Revaluation of 
properties
£’000

Rolled
over gain
on disposal
£’000

At 31 August 2014
Charge/(credit) to income for the year
(Credit)/charge to other comprehensive 
income
Credit to share based payment reserve
At 31 July 2015
Charge/(credit) to income for the year
Charge to other comprehensive income
Charge to share based payment reserve
At 31 July 2016

1,441
267

–

1,708
147
–
–
1,855

563
(33)

–

530
(83)
–
–
447

29
(1)

(38)

(8)
11
21
–
24

7,008
–

1,578

8,586
–
2,375
–
10,961

1,829
(42)

–

1,787
524
12
–
2,323

Share 
options
£’000

–
(42)

– 
(309)
(351)
6
– 
96 
(249)

Group
2015
£’000

10,870
151
1,540
(309)
12,252

Total
£’000

10,870 
151

1,540
(309)
12,252
605
2,408
96 
15,361

64

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201619  Share capital

Authorised:

35,000,000 ordinary shares of 1 pence each (2015: 35,000,000)

Allotted, issued and fully paid ordinary shares

Balance 1 August
Options exercised 662,573 shares (2015: 637,641 shares)
Balance 31 July

Number of shares at 31 July

2016
£’000

350

£’000

285
6
291

2015
£’000

350

£’000

279
6
285

Called up,
allotted and
fully paid 
Number

Called up,
allotted and
fully paid 
Number

29,109,322

28,466,749

The Company has one class of ordinary shares which carry no right to fixed income.

20  Equity settled share-based payment plans 
The Group operates two equity-settled share-based payment plans, an approved and an unapproved share option scheme, the rules of 
which are similar in all material respects. The Enterprise Management Initiative Scheme (EMI) is closed to new grants of options as the 
Company no longer meets the HMRC small company criteria. 

The Company has the following share options:

2016 Summary

Unapproved Share Options
Approved CSOP Share Options
Total

2015 Summary

Enterprise Management Initiative Scheme
Unapproved Share Options
Approved CSOP Share Options
Total

As at
31 July 2015 
No of options

1,722,361
172,462
1,894,823

As at
31 July 2014
No of options

41,414
2,276,111
246,286
2,563,811

Granted

Exercised

Lapsed/
surrendered

As at
31 July 2016 
No of options

59,858
23,137
82,995

Granted

–
5,182
13,471
18,653

(643,894)
(18,679)
(662,573)

(43,841)
(10,909)
(54,750)

1,094,482
170,763
1,260,459

Exercised

(41,414)
(535,321)
(60,906)
(637,641)

Lapsed/
surrendered

–
(23,611)
(26,389)
(50,000)

As at
31 July 2015
No of options

– 
1,722,361
172,462
1,894,823

24921.04 – 26 October 2016 3:23 PM – proof 6

65

www.loknstore.com Stock Code: LOKFINANCIAL REPORTNotes to the Financial Statements

For the year ended 31 July 2016

20  Equity settled share-based payment plans  continued
The following table shows options held by Directors under all schemes.  

2016
Executive Directors
A Jacobs – Unapproved
SG Thomas – Unapproved
RA Davies – Unapproved
RA Davies – CSOP
RA Davies total
CM Jacobs – Unapproved
CM Jacobs – CSOP
CM Jacobs total
Neil Newman – Unapproved
Neil Newman – CSOP
N Newman total
Non-Executive Directors
ETD Luker – Unapproved
C P Peal – Unapproved
Non-Executive total
All Directors total

Total
at 31 July
2015

380,000
170,000
531,977
14,493
546,470
145,668
20,577
166,245
180,714
19,939
200,653

15,000
10,000
25,000
1,488,368

Options 
granted

Options
exercised

Unapproved
Scheme

26,087
5,217
–
–
–
3,329
3,594
6,923
17,028
1,434
18,462

–
–
–
56,689

(200,000)
(100,000)
(250,000)
–
(250,000)
(25,000)
(5,245)
(30,245)
(10,000)
(5,178)
(15,178)

–
(10,000)
(10,000)
(605,423)

206,087
75,217
281,977
–
281,977
123,997
–
123,997
187,742

187,742

15,000
–
15,000
890,020

Approve
CSOP
share
otions

–
–
–
14,493
14,493
–
18,926
18,926

16,195
16,195

–
–
–
49,614

Total
at 31 July
2016

206,087
75,217
281,977
14,493
296,470
123,997
18,926
142,923
187,742
16,195
203,937

15,000
–
15,000
939,634

The grant of options to Executive Directors and senior management is recommended by the Remuneration Committee on the basis of their 
contribution to the Group’s success. The options vest after two and a half or three years. 

The exercise price of the options is equal to the closing mid-market price of the shares on the trading day previous to the date of the grant. 
Exercise of an option is subject to continued employment. The life of each option granted is six and a half to seven years. There are no cash 
settlement alternatives.

The expected volatility is based on a historical review of share price movements over a period of time, prior to the date of grant, 
commensurate with the expected term of each award. The expected term is assumed to be six years which is part way between vesting 
(two and a half to three years after grant) and lapse (10 years after grant). The risk free rate of return is the UK gilt rate at date of grant 
commensurate with the expected term (i.e. six years).

The total charge for the year relating to employer share-based payment schemes was £182,124 (2015: £210,558), all of which relates to 
equity-settled share-based payment transactions. 

21  Enterprise Management Initiative Scheme 
The Company operated a share option scheme under the Enterprise Management Initiative (EMI), the vesting conditions of which have  
been met. 

The Group has for some years no longer met the EMI Scheme qualifying criteria. Accordingly, there were no options issued under this 
scheme during the year, and no options remained at the year end. The scheme is now closed.

66

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201622  Unapproved Share Options
The Company issues unapproved share options, the vesting conditions of which have been met.

Movements in the year are shown below:

Outstanding at 1 August
Granted during the year
Forfeited during the year
Exercised during the year
Outstanding at 31 July
Exercisable at 31 July

Weighted 
average 
exercise 
price 
2016 
pence

148.65
 305.50
166.51
143.98
159.85
134.60

Options 
2015 
number

2,276,111
5,182
(23,611) 
(535,321)
1,722,361
1,152,443

Weighted 
average 
exercise 
price
2015
price 

144.68
287.50
207.00
129.21
148.65
139.49

Options 
2016
number

1,722,361
59,858
(43,841)
(643,894)
1,094,482
798,957

The options outstanding at 31 July 2016 had a weighted average remaining contractual life of 5.4 years (2015: 5.3 years). The exercise 
prices for shares exercisable at 31 July 2016 ranged from 56.5 pence per share to 269.5 pence per share. .

The following sets out the movements in the year in respect of unapproved share options held by the Directors of the Company.

As at 
31 July 
2015

380,000
170,000
531,977
180,714
145,668
15,000
10,000
1,433,359

A Jacobs
S Thomas
R Davies
N Newman
C Jacobs
ETD Luker
C Peal
Total

Granted

26,087
5,217
–
17,028
3,329
–
–
51,661

Exercised
/lapsed 

(200,000)
(100,000)
(250,000)
(10,000)
(25,000)
–
(10,000)
(595,000)

As at 
31 July 
2016

Exercise 
price 
(pence)

206,087 1.085 – 2.855
75,217 1.360 – 2.855
281,977 0.565 – 2.135
187,742 1.070 – 3.250
123,997 1.070 – 3.250
0.565
–

15,000
–
890,020

Date from 
which 
exercisable

Expiry 
date

31/7/15 – 6/8/18
31/7/16 – 6/8/18
31/7/10 – 31/7/17
31/7/10 – 31/7/19
24/4/10 – 31/7/19
31/7/12
–

31/7/22 – 6/8/25
31/1/24 – 6/8/25
31/7/17 – 31/7/24
31/7/17 – 31/7/26
24/4/17 – 31/7/26
31/7/19
–

23  CSOP Approved Share Options
On 2 June 2010 the Group adopted a Company Share Option Plan (CSOP). The CSOP achieved HMRC approval on 28 June 2010. There 
are no performance conditions attached to share options issued under CSOP.

Movements in the year are shown below: 

Outstanding at 1 August
Granted during the year
Forfeited/surrendered during the year
Exercised during the year
Outstanding at 31 July
Exercisable at 31 July

Weighted 
average 
exercise 
price 
2016
pence

178.82
325.00
207.00
98.75
206.05
116.49

Options 
2016 
number

172,462
23,137
(10,909)
(18,679)
166,011
43,890

Options 
2015 
number

246,286
13,471
(26,389)
(60,906)
172,462
44,727

Weighted 
average 
exercise 
price
2015
pence 

144.48
287.50
113.68
101.47
178.82
97.35

The options outstanding at 31 July 2016 had a weighted average remaining contractual life of 7.8 years (2015: 7.1 years). The exercise 
prices for shares exercisable at 31 July 2016 ranged from 85.0 pence per share to 136.0 pence per share.

24921.04 – 26 October 2016 3:23 PM – proof 6

67

www.loknstore.com Stock Code: LOKFINANCIAL REPORTNotes to the Financial Statements

For the year ended 31 July 2016

23  CSOP Approved Share Options continued
The inputs into the Black-Scholes model used to value the options granted during the year are as follows:

Date of grant

31 July 2016

Expected life 
(years)

Share price at 
date of grant 
(pence)

Exercise price 
(pence)

6.5

325.0

325.0

Expected 
volatility
(%)

25.0

Expected 
dividend yield
(%)

Risk free 
interest rate 
(%)

2.57

0.36

Fair value 
charge 
per award 
(pence)

54.67

The following CSOP approved share options have been granted to Directors of the Company.

R Davies
C Jacobs
N Newman

As at 
31 July 
2015

14,493
20,577
19,939
55,009

Granted

–
3,594
1,434
5,028

Exercised/
lapsed 

–
(5,245)
(5,178)
(10,423)

As at 
31 July 
2016

Exercise price 
(pence)

Date from which 
exercisable

Expiry 
date

2.070
14,493
18,926 0.850 – 3.250
16,195 1.070 – 3.250
49,614

31/7/17
31/7/14 – 31/7/19
31/7/14 – 31/7/19

31/7/24
31/7/20 – 31/7/26
31/7/21 – 31/7/26

24a  Other reserves

Group

1 August 2014
Share based remuneration (options)
IFRS 2 — transfer to retained earnings
Cash flow hedge reserve net of tax
Tax credit relating to share options
31 July 2015
Share based remuneration (options)
IFRS 2 — transfer to retained earnings
Cash flow hedge reserve net of tax
Tax charge relating to share options
31 July 2016

Cash flow
hedge
reserve
£’000

33
–
–
(132)
–
(99)
–
–
62
–
(37)

Merger
reserve
£’000

6,295
–
–
–
–
6,295
–
–
–
–
6,295

Other
reserve
£’000

1,294
–
–
–
 –
1,294
–
–
–
 –
1,294

Capital
redemption
reserve
£’000

Share-based
payment
reserve
£’000

34
–
–
–
–
34
–
–
–
–
34

939
211
(298)
–
309
1,161
182
(401)
–
(96)
846

Total
£’000

8,595
211
(298)
(132)
309
8,685
182
(401)
62
(96)
8,432

The merger reserve represents the excess of the nominal value of the shares issued by Lok’nStore Group plc over the nominal value of the 
share capital and share premium of Lok’nStore Limited as at 31 July 2001.

The other distributable reserve and the capital redemption reserve arose in the year ended 31 July 2004 from the purchase of the 
Company’s own shares and a cancellation of share premium.

Share based payment reserve
Under IFRS2 there is the option to make transfers from the share based payment reserve to retained earnings in respect of accumulated 
share option charges where the options have either been exercised or have lapsed post-vesting. The total amounts calculated and 
accordingly transferred to retained earnings amounted to £400,957 (2015: £298,268).

24b  Other reserves

Company

1 August 2014
Share based remuneration (options)
IFRS 2 — transfer to retained earnings
31 July 2015
Share based remuneration (options)
IFRS 2 — transfer to retained earnings
31 July 2016

68

Other
reserve
£’000

1,114
–
–
1,114
–
–
1,114

Share-based
payment
reserve
£’000

1,153
211
(298)
1,066
182
(401)
847

Total
£’000

2,267
211
(298)
2,180
182
(401)
1,961

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201625  Retained earnings

Group

1 August 2014
Profit attributable to owners of Parent for the financial year
Transfer from revaluation reserve
(Additional depreciation on revaluation)
Transfer from share based payment reserve (Note 24a)
Transfer realised gain on asset disposal
Dividend paid
31 July 2015
Profit attributable to owners of Parent for the financial year
Transfer from revaluation reserve
(Additional depreciation on revaluation)
Transfer from share based payment reserve (Note 24a)
Transfer realised gain on asset disposal
Dividend paid
31 July 2016

Retained
earnings 
before
deduction of
own shares
£’000

Own shares
(note 26)
£’000

12,298
1,968

249
298
421
(1,847)
13,387
4,282

262
401
1,639
(2,147)
17,824

(4,241)
–

–
–
–
–
(4,241)
–

–
–
–
–
(4,241)

Retained
earnings
Total
£’000

8,057
1,968

249
298
 421
(1,847)
9,146
4,282

262
401
1,639
(2,147)
13,583

The transfer from revaluation reserve represents the additional depreciation charged on revalued assets net of deferred tax. 

The Own Shares Reserve represents the cost of shares in Lok’nStore Group plc purchased in the market and held in the Employee Benefit 
Trust to satisfy awards made under the Group’s share incentive plan and shares purchased separately by Lok’nStore Limited for Treasury 
Account. These treasury shares have not been cancelled and were purchased at an average price considerably lower than the Group’s 
adjusted net asset value. These shares may in due course be released back into the market to assist liquidity of the Company’s stock and to 
provide availability of a reasonable line of stock to satisfy investor demand as and when required. 

The Company has taken advantage of the exemption available under the Companies Act 2006 not to present the Company income 
statement of Lok’nStore Group plc. The Company loss for the year was £276,288 (2015: £139,354).

26  Own shares 

31 July 2015 and 31 July 2016

ESOP
shares
Number

623,212

ESOP
shares
£

Treasury
shares
Number

Treasury
shares
£

Own shares
total
£

499,910

2,466,869

3,741,036

4,240,946

Lok’nStore Limited holds a total of 2,466,869 of Lok’nStore Group plc ordinary shares of 1p each for treasury with an aggregate nominal 
value of £24,669 purchased for an aggregate cost of £3,741,036 at an average price of £1.503 per share. These shares represent 8.5% 
(2015: 8.7%) of the Parent Company’s called-up share capital. The maximum number of shares held by Lok’nStore Limited in the year was 
2,466,869. No shares were disposed of or cancelled in the year.

The Group operates an Employee Benefit Trust (EBT) under a settlement dated 8 July 1999 between Lok’nStore Limited and Lok’nStore 
Trustee Limited, constituting an employees’ share scheme.

Funds are placed in the trust by way of deduction from employees’ salaries on a monthly basis as they so instruct for purchase of shares in 
the Company. Shares are allocated to employees at the prevailing market price when the salary deductions are made. 

As at 31 July 2016, the Trust held 623,212 (2015: 623,212) ordinary shares of 1 pence each with a market value of £2,025,439 (2015: 
£1,791,735). No shares were transferred out of the scheme during the year (2015: nil). 

No dividends were waived during the year. No options have been granted under the EBT.

24921.04 – 26 October 2016 3:23 PM – proof 6

69

www.loknstore.com Stock Code: LOKFINANCIAL REPORT 
 
 
 
 
Notes to the Financial Statements

For the year ended 31 July 2016

27  Cash flows 
(a) Reconciliation of profit before tax to cash generated from operations

Profit before tax 
Depreciation
Amortisation of intangible assets
Equity settled share based payments
Net settlement proceeds — Reading site
Disposal costs — Swindon stores
Interest receivable
Interest payable
Increase in inventories
(Increase)/decrease in receivables
(Decrease)/increase/in payables
Cash generated from operations

2016
£’000

5,493
1,535
165
182
(1,940)
123
(313)
1,048
(24)
(2,471)
(24)
3,774

(b) Reconciliation of net cash flow to movement in net debt
Net debt is defined as non-current and current borrowings, as detailed in note 17a less cash and cash equivalents.

Increase in cash in the year
Change in net debt resulting from cash flows
Movement in net debt in year
Net debt brought forward
Net debt carried forward

2016
£’000

2,900
(1,115)
1,785
(25,266)
(23,481)

28  Commitments under operating leases
At 31 July 2016 the total future minimum lease payments as a lessee under non-cancellable operating leases were as follows:

Land and buildings
Amounts due:
  Within one year
  Between two and five years
  After five years

Group
2016
£’000

1,535
5,847
7,468
14,850

2015
£’000

2,654
1,440
165
211
– 
– 
(141)
1,144
(10)
423
98
5,984

2015
£’000

257
–
(257)
(25,523)
(25,266)

Group
2015
£’000

1,546
5,725
8,054
15,325

Operating lease payments represent rentals payable by the Group for certain of its properties. Typically leases are negotiated for a term of 20 
years and rentals are fixed for an average of five years.

70

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201629   Related party transactions
The following balances existed between the Company and its subsidiaries at 31 July:

Net amount due from Lok’nStore Limited

2016
£’000

3,648

2015
£’000

2,965

The amount due from Lok’nStore Limited is interest free. The balance is repayable on demand, however the Company has no present 
intention to demand repayment within one year and so the amount has been presented as a non-current asset as at 31 July 2016. 

The Company provides share options for the employees of Lok’nStore Limited. The capital contributions arising from these share-based 
payments are separately disclosed under investments in note 11.

The aggregate remuneration of the Directors, who are the key management personnel of the Group, is set out below. Further information on 
the remuneration of individual Directors is found in note 6.

Short term employee benefits
Post-employment benefits
Share-based payments
Total

2016
£’000

1,648
31
182
1,861

2015
£’000

988
30
211
1,229

The Group uses Trucost plc, an environmental research company, to provide information and undertake performance assessment of the 
environmental effect of its business activities. Trucost plc is a company in which Andrew Jacobs and Simon Thomas have a beneficial 
interest. The total fees payable to Trucost plc in respect of its environmental assessment and reporting for the year was £6,000 (2015: 
£6,000). The balance outstanding to Trucost plc at year-end was £nil (2015: £nil).

30a  Capital commitments and guarantees
The Group has capital expenditure contracted but not provided for in the financial statements of £1.10 million (2015: £3.03 million) relating 
to building contract retentions outstanding on the completed Bristol, Southampton and Reading stores and also the strip out works at the 
old Southampton store. The Company was also committed to complete on its new Wellingborough site following completion of all relevant 
planning matters.

30b  Bank borrowings
The Company has guaranteed the bank borrowings of Lok’nStore Limited, a subsidiary company. As at the year-end, that company had 
gross bank borrowings of £28.8 million (2015: £27.7 million). 

31 Events after the reporting date
a) Legal completion of the purchase of the Wellingborough site 
On 14 September 2016 following completion of all relevant planning matters the Group completed its purchase of the Wellingborough site.

b) Planning permission obtained and subsequent completion of the Gillingham site
(i)   On 16 September 2016 planning permission was granted for the demolition of existing commercial buildings on the site the and 

construction of a self-storage unit with associated vehicular access, parking and landscaping works.

(ii)  On 14 October 2016 following completion of all relevant planning matters the Group completed its purchase of the Gillingham site.

24921.04 – 26 October 2016 3:23 PM – proof 6

71

www.loknstore.com Stock Code: LOKFINANCIAL REPORTGlossary

Abbreviation

Adjusted EBITDA

Earnings before all depreciation and amortisation charges, losses or profits on disposal, share-based payments, 
acquisition costs, and non-recurring professional costs, finance income, finance costs and taxation

AGM

APD

Bps

C&W

CAC

CAD

Capex

CGU

C2O e

CSOP

EBT

EMI

ESOP

EU

GHG

HMRC

IAS

IFRIC

IFRS

JLL

LIBOR

LFL

LTV

MWh

NAV 

NBV

Annual General Meeting 

Auditing Practices 

Basis Points

Cushman & Wakefield 

Contributory asset charges

Cash available for Distribution 

Capital Expenditure

Cash generating units

Carbon Dioxide Emissions 

Company Share Option Plan 

Employee Benefit Trust

Enterprise Management Incentive Scheme

Employee Share Option Plan

European Union

Greenhouse gas

Her Majesty’s Revenue & Customs

International Accounting Standard

International Financial Reporting Interpretations Committee

International Financial Reporting Standards

Jones Lang LaSalle

London Interbank Offered Rate

Like for like

Loan to Value Ratio

Megawatt Hour

Net Asset Value

Net book value

Operating Profit

Earnings before interest and tax (EBIT) 

PV

RICS

sq. ft.

Photovoltaic

Royal Institution of Chartered Surveyors 

Square Feet

Store adjusted EBITDA

Adjusted EBITDA (see above) but before central and head 

VAT

Value Added Tax

72

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Notes – What we mean when we say… (and why 
we use these key performance indicators (KPIs)) 

KPI

1. NAV 

2. LFL 

Description

Net Asset Value per share – Adjusted net asset value per share is the net assets adjusted for the 
valuation of leasehold stores and deferred tax divided by the number of shares at the year-end. The 
shares held in the Group’s employee benefits trust and treasury shares are excluded from the number 
of shares. 

Like for like – This measure is used to give transparency on improvements in the operating business 
unrelated to the opening of new stores or closure of old stores therefore giving visibility of the true 
trading picture. On 30 September 2015, Lok’nStore sold its store in Swindon on a sale and manage-
back basis. Like-for-like (LFL) growth figures for the period strip out the effect of this sale and the 
opening of the new Bristol store during the period.

 3. GROUP EBITDA

Earnings before interest, tax, depreciation and amortisiation – The measure is designed to give 
clarity on the operating cash flow of the business stripping away non-cash charges, finance charges 
and tax. Adjusted EBITDA is defined as EBITDA before losses or profits on disposal, share-based 
payments, acquisition costs, and exceptional items. 

4. CAD

5. LTV 

Cash available for Distribution – is calculated as Adjusted EBITDA minus total net finance cost, 
less capitalised maintenance expenses, New Works Team costs and current tax.  This measure is 
designed to give clarity to the capacity of the business to generate net operating cash that can be 
used to pay dividends to shareholders.

Loan to value ratio – measures the debt of the business expressed as a percentage of total property 
assets giving a perspective on the gearing of the business. The calculation is based on net debt of 
£23.5 million (2015: £25.3 million) as a percentage of the total properties independently valued by JLL 
and including development land assets totalling £113.2 million (2015: £97.8 million) as set out in the 
Business and Financial Review section of the Strategic Report.

6. STORE ADJUSTED EBITDA

Is Adjusted EBITDA (see 3 above) before the deduction of central and head office costs.

 7. EXCEPTIONAL ITEMS

Arose during the year from a further £2 million received from the disposal of the old Reading store site 
and £0.12 million of costs relating to the disposal of the old Swindon site(s).

8. GEARING 

Refers to the level of a company’s debt related to its equity capital, usually expressed in percentage 
form. It is a measure of a company’s financial leverage and shows the extent to which its operations 
are funded by lenders versus shareholders. Gearing can be measured by a number of ratios and we 
use the debt-to-equity ratio in this document.

9. CAPEX

Capital expenditure

24921.04 – 26 October 2016 3:23 PM – proof 6

73

www.loknstore.com Stock Code: LOKFINANCIAL REPORT 
Our Stores

Head office
Lok’nStore plc
112 Hawley Lane
Farnborough
Hampshire GU14 8JE
Tel  
www.loknstore.co.uk
www.loknstore.com 

01252 521010

Central Enquiries
0800 587 3322
info@loknstore.co.uk 
www.loknstore.co.uk 

Basingstoke, Hampshire
Crockford Lane
Chineham
Basingstoke
Hampshire RG24 8NA
Tel 
Fax 
basingstoke@loknstore.co.uk 

01256 474700
01256 477377

Bristol, Gloucestershire
Longwell Green Trade Park
Aldermoor Way
Bristol
BS30 7ET
Tel  
bristol@loknstore.co.uk

0117 967 7055

Crayford, Kent
Block B
Optima Park 
Thames Road 
Crayford
Kent DA1 4QX
01322 525292
Tel 
Fax  
01322 521333
crayford@loknstore.co.uk 

Eastbourne, East Sussex
Unit 4, Hawthorn Road
Eastbourne
East Sussex BN23 6QA
Tel 
Fax 
eastbourne@loknstore.co.uk 

01323 749222
01323 648555

Fareham, Hampshire
26 + 27 Standard Way
Fareham Industrial Park
Fareham
Hampshire PO16 8XJ
01329 283300
Tel 
Fax 
01329 284400
fareham@loknstore.co.uk 

74

Farnborough, Hampshire
112 Hawley Lane
Farnborough
Hampshire GU14 8JE
Tel 
Fax  
farnborough@loknstore.co.uk 

01252 511112
01252 744475

Harlow, Essex
Unit 1 Dukes Park
Edinburgh Way
Harlow
Essex CM20 2GF
01279 454238
Tel  
Fax  
01279 443750
harlow@loknstore.co.uk 

Horsham, West Sussex
Blatchford Road 
Redkiln Estate
Horsham
West Sussex RH13 5QR
01403 272001
Tel 
Fax 
01403 274001
horsham@loknstore.co.uk 

Luton, Bedfordshire
27 Brunswick Street
Luton
Bedfordshire LU2 0HG
Tel 
Fax 
luton@loknstore.co.uk 

01582 721177
01582 721188

Maidenhead, Berkshire
Stafferton Way
Maidenhead
Berkshire 
SL6 1AY
Tel 
Fax 
maidenhead@loknstore.co.uk

01628 878870
01628 620136

Milton Keynes, Buckinghamshire
Etheridge Avenue
Brinklow
Milton Keynes
Buckinghamshire MK10 0BB
Tel 
Fax 
miltonkeynes@loknstore.co.uk 

01908 281900
01908 281700

Northampton Central
16 Quorn Way
Grafton Street Industrial Estate
Northampton NN1 2PN
Tel  
Fax  
nncentral@loknstore.co.uk 

01604 629928
01604 627531

Northampton Riverside
Units 1–4
Carousel Way
Northampton
Northamptonshire NN3 9HG
Tel 
Fax 
northampton@loknstore.co.uk 

01604 785522
01604 785511

Poole, Dorset
50 Willis Way
Fleetsbridge
Poole
Dorset BH15 3SY
Tel 
Fax 
poole@loknstore.co.uk 

01202 666160
01202 666806

Portsmouth, Hampshire
Rudmore Square
Portsmouth PO2 8RT
Tel 
Fax 
portsmouth@loknstore.co.uk 

02392 876783
02392 821941

Reading, Berkshire
251 A33 Relief Road
Reading 
RG2 0RR
0118 958 8999
Tel 
Fax 
0118 958 7500
reading@loknstore.co.uk 

Southampton, Hampshire
Third Avenue
Southampton
Hampshire SO15 0JX
Tel 
Fax 
southampton@loknstore.co.uk 

02380 783388
02380 783383

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 2016Chichester, West Sussex
17, Terminus Road, 
Chichester, 
PO19 8TX
Tel 
chichester@loknstore.co.uk

01243 771840

Crawley, West Sussex
Sussex Manor Business Park
Gatwick Road
Crawley
RH10 9NH
Tel   
01293 738530
crawley@loknstore.co.uk 

Swindon Kembrey Park, Wiltshire
Kembrey Street 
Elgin Industrial Estate
Swindon
Wiltshire SN2 8UY
Tel 
Fax 
swindoneast@loknstore.co.uk 

01793 421234
01793 422888

Woking
Marlborough Road
Woking
GU21 5JG 
01483 378323
Tel 
Fax 
01483 722444
woking@loknstore.co.uk

Under Development 
(Managed Stores)

Hemel Hempstead
Broadstairs

Staines, Middlesex
The Causeway
Staines
Middlesex TW18 3AY
01784 464611
Tel 
Fax 
01784 464608
staines@loknstore.co.uk 

Sunbury on Thames, Middlesex
Unit C, The Sunbury Centre
Hanworth Road
Sunbury
Middlesex TW16 5DA
01932 761100
Tel 
Fax 
01932 781188
sunbury@loknstore.co.uk 

Tonbridge, Kent
Unit 6 Deacon Trading Estate
Vale Road
Tonbridge
Kent TN9 1SW
Tel 
Fax 
tonbridge@loknstore.co.uk 

01732 771007
01732 773350

Development locations  
(Owned Stores) 

Wellingborough, Northamptonshire
19/21 Whitworth Way
Wellingborough NN8 2EF

Gillingham, Kent
Courteney Road 
Gillingham 
Kent ME8 0RT

Managed stores

Aldershot, Hampshire
251, Ash Road
Aldershot
GU12 4DD
Tel   
aldershot@loknstore.co.uk 

0845 4856415

Ashford, Kent  
Wotton Road
Ashford
Kent TN23 6LL
01233 645500
Tel  
Fax  
01233 646000
ashford@loknstore.co.uk

24921.04 – 26 October 2016 3:23 PM – proof 6

75

www.loknstore.com Stock Code: LOKFINANCIAL REPORT76

24921.04 – 26 October 2016 3:23 PM – proof 6

Lok’nStore Group Plc   Annual Report and Accounts for the year ended 31 July 201624921.04 – 26 October 2016 3:23 PM – proof 6

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Head Office
Lok’nStore PLC
112 Hawley Lane
Farnborough
Hampshire GU14 8JE
Tel 01252 521010

www.loknstore.co.uk
www.loknstore.com

24921.04 – 26 October 2016 3:23 PM – proof 6