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Lok'nStore Group Plc

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FY2018 Annual Report · Lok'nStore Group Plc
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Self Storage

Lok’nStore Group Plc 

ANNUAL REPORT  
AND ACCOUNTS 
for the year ended 31 July 2018

Self Storage

We are a leading company in the fast growing 
UK self-storage market. We opened our first self-
storage centre in February 1995 and have grown 
consistently over the last 23 years. We currently 
operate 29 self-storage centres and two serviced 
document stores in Southern England.

Overview

02  Chairman’s Statement  
04  Group at a Glance

Strategic Report

08  The UK Self-Storage Market 
10  Our Business Model 
12  Our Strategy  
13  Chief Executive Officer’s Review 
17  Key Performance Indicators 
18  Property Review 
20  Financial Review 
26  Principal Risks and Uncertainties  
28  Corporate Social Responsibility Report 

Governance

34  Board of Directors and Advisers 
36  Corporate Governance 
41  Directors’ Report 
43  Remuneration Report 
44  Statement of Directors’ Responsibilities 
45 

Independent Auditor’s Report to the Members of Lok’nStore Group Plc

Financial Statements

50  Consolidated Statement of Comprehensive Income 
51  Consolidated Statement of Changes in Equity 
52  Company Statement of Changes in Equity 
53  Consolidated and Company Statements of Financial Position 
54  Consolidated Statement of Cash Flows 
55  Accounting Policies 
64  Notes to the Financial Statements  
94  Glossary 
95  Our Stores

To find out more visit: 
www.loknstore.com/investors

Lok’nStore Group Plc Annual Report and Accounts 2018Highlights

GROUP REVENUE 

up 6.6%

GROUP ADJUSTED  
EBITDA1

up 12.3%

PROFIT BEFORE  
TAXATION

up 34.3%

£17.75M

£16.65M

ADJUSTED NET ASSET  
VALUE PER SHARE4

£4.80

£4.16

up 15.3%

17

18

£7.30M

£6.49M

NET ASSETS 

17

18

£5.33M

£3.90M

17

18

up 15.9%

ANNUAL DIVIDEND 
PER SHARE

up 10%

17

18

£103.3M

£89.1M

17

18

11.0P

10.0P

17

18

STRONG BALANCE SHEET, EFFICIENT  
USE OF CAPITAL, CONSERVATIVE DEBT
•  Net debt £32.3 million (2017: £17.4 million) 

•  Loan to value6 ratio 19.7% (2017: 14.0%)

•  Bank facility increased by £10 million to £50 million

•  Cash available for distribution5 £5.60 million 

MORE NEW STORES TO COME  
DELIVERING FURTHER GROWTH 
•  3 new stores opened this year accounting for  

29.2p of increase in NAV per shares

•  3 new stores opening this coming financial year 

•  Plus 5 new sites secured this financial year 

(2017: £5.17 million)

•  Expanding pipeline7 of 13 new landmark stores 

“ Lok’nStore Group has had an excellent year successfully implementing our strategic 
objectives. We have created a strong platform for an exciting period of growth for Lok’nStore 
with revenue, profits and asset values all moving ahead. Our adjusted net asset value per share 
has increased by a substantial 15.3% to £4.80 this year and we are raising the dividend by 
10.0% to 11 pence per share.

We have achieved a notable acceleration in our new store pipeline to 13 sites which will 
increase operating space by 32.4% over the coming three years. This will add considerable 
momentum to sales and earnings growth. Lok’nStore’s strong balance sheet and strategy 
of opening new landmark stores position the Group well for future growth.”

Andrew Jacobs, CEO

Find out more about our key 
performance indicators on page 17

0101

Strategic ReportOverviewGovernanceFinancial Statements 
Chairman’s Statement

“ We are fulfilling our commitment to a period  
of sustainable growth based on the strong  
platform we have built.”

Simon G. Thomas
Chairman

Last year we committed to a period of 
rapid and sustainable growth based 
on the strong platform we have built.  
It is my pleasure to introduce this 
year’s results which show that we  
are fulfilling that commitment. 

•  Strong operating performance 

resulting in an increase in turnover 
and profits

•  Growing asset value driven by 
existing store performance and 
growth in new stores

For the first time in these accounts 
(note 2(c)) we are recognising a 
carried interest fee receivable of 
£361,000 relating to a managed 
store demonstrating the value of 
this strategy. 

During the year we opened 3 new 
landmark stores which are all 
trading above expectations and 
have contributed to both the growth 
in turnover and the significant rise 
(15.3%) in our Adjusted Net Asset 
Value per share to £4.80 (2017: 
£4.16). Of this 64.4 pence increase, 
29.2 pence was accounted for by the 
new store openings demonstrating 
the value creative capacity of our 
landmark store opening strategy. Our 
new store pipeline is 9 secured sites 
and we have 4 more progressing 
with our lawyers. Of these, 6 are 
scheduled to open in 2019 and 3 in 
2020. This acceleration in new store 
openings is reflected in the increase 
in capital expenditure to £21.9 million 
this year up from £6.3 million last 
year (refer note 10(b)). When these 
stores open they will add further to 
our profits and asset value. 

The detail behind these results 
is discussed further in our Chief 
Executive’s Review and the Financial 
Review on pages 13 and 20 
respectively. For me the performance 
of Lok’nStore this year can be 
summarised under three headings:

•  Many more stores under 
development and more 
acquisitions on the horizon

The increasing value of our assets is 
emphasised by further transactions 
in the market positively reflecting 
the demand for established self-
storage assets, especially of the 
quality of our newly built stores. In 
their July 2018 Market Commentary 
Report JLL estimate, “there have 
been around €350m of self-storage 
transactions over the last 12 months 
in Europe” and note that they are 
“seeing a broad base of specialist 
self-storage investors, private equity 
and institutions looking to invest in 
the sector – with real appetite for 
scale of over £100m.

Managed Stores 
Our growth strategy includes 
increasing the number of stores 
we manage for third party owners. 
This enables the Company to earn 
revenue without having to commit 
our capital, to amortise fixed central 
costs over a wider operating base 
and drive further traffic to our 
website which benefits our entire 
operation. Our current pipeline 
includes an additional 4 managed 
stores which will take the total 
number of managed stores to 12. 

Committed People 
None of these results are possible 
without the commitment of our 
members of staff who deserve our 
thanks and importantly our continued 
investment in them. This year we have 
provided over 5,000 hours of training 
via our Academy and you can read 
more about this in our Corporate 
Social Responsibility Report. We have 
also reviewed our pay levels to ensure 
that all of our employees are paid fairly 
and we continue to promote equity 
ownership to our staff via our Share 
Investment Plan and the granting  
of options. 

We will continue to invest in our 
people because it makes business 
sense, directly contributing to our 
strategic and operational objectives 
which are to: 

•  Steadily increase cash available 
for distribution (CAD) per share 
enabling a predictable growth of 
the dividend from a strong asset 
base with conservative levels 
of debt 

•  Fill existing stores and improve 

pricing

•  Acquire more sites to build new 

landmark stores

• 

Increase the number of stores  
we manage for third parties

02

Lok’nStore Group Plc Annual Report and Accounts 20181995

LOK’N STORE  
FOUNDED

£10m

EQUITY RAISED  
IN 2001

#4

SELF STORAGE 
OPERATOR IN THE UK

Board Governance
In March 2018 the London Stock 
Exchange published AIM Notice 50 
requiring companies to comply with 
a recognised corporate governance 
code. Your Board has decided 
to apply the Quoted Companies 
Alliance’s (QCA) Corporate 
Governance code which takes 
a proportionate principle based 
approach to the application and 
reporting of good governance. We 
believe this code is appropriate to 
the size and nature of the Company. 
Please refer to the Corporate 
Governance sections of this Report 
and our website for more information.

The composition of the Board is 
also my responsibility and once 
again this year I spent time reviewing 
the Board’s configuration with our 
team. An account of this work is 
given under board performance and 
evaluation; it has reconfirmed to me 
that the current composition of your 
Board continues to be in the best 
interest of Shareholders as a whole. 

Progressive Dividend Policy 
For the seventh consecutive year and 
in line with our stated aim to provide 
a predictable growth in dividend, we 
are proposing to increase the annual 
dividend pay-out by one penny. 
The Group will therefore pay a final 
dividend of 7.67 pence per share 
on 11 January 2019 following the 
payment of an interim dividend of 
3.33 pence per share in June 2018 
making a total annual dividend of 
11 pence per share, up 10% from 
10 pence last year.  

I hope you enjoy reading this 
year’s report and that you will feel 
as confident and optimistic as I 
do about the future of Lok’nStore 
Group Plc. 

Simon G. Thomas
Chairman 
26 October 2018

STORE OPENINGS 
IN PERIOD

3

NEW LANDMARK 
STORES 

150,000

ADDITIONAL  
SQ. FT. OF  
LETTABLE SPACE 

ALL 

TRADING AHEAD  
OF EXPECTATION

03

Strategic ReportOverviewGovernanceFinancial StatementsGroup at a Glance

Lok’nStore Group Plc is one of the leading companies 
in the fast growing UK self-storage market. 

We opened our first self-storage centre in 1995 and 
have grown consistently over the last 23 years, currently 
with 29 self-storage centres open and trading and two 
serviced document stores in Southern England. 

We have been listed on the AlM Market since June 2000 
and the Board accounts for 29.3% of the Total Voting 
Rights (TVR) in the ordinary shares of the Company 
(2017: 29.4%).

We offer self-storage and serviced document storage 
from our own stores, and management services to third 
party storage owners. Self-storage and other storage 
services are available to both household and business 
customers at our highly branded Lok’nStore centres.

HOUSEHOLD STORAGE

•  Storage rooms

•  Vehicle storage

•  Student packages

•  Forces & services packages

BUSINESS STORAGE

•  Flexible space

•  Document storage

•  Pallet storage

•  Commercial vehicle storage

REVENUE BY  
CUSTOMER TYPE

NUMBER OF TRADING 
STORES BY TYPE

33.9%  
Business customers

66.1%  
Household customers

21 
Owned stores

8 
Managed stores

Our landmark stores

We develop and operate self-storage 
centres in prominent locations in Southern 
England. Our eye-catching buildings with 
their distinctive orange livery create highly 
visible landmarks which continue to be a big 
contributor of new business for Lok’nStore.

3 landmark stores opened this financial 
year: Gillingham, Wellingborough and 
Hemel Hempstead.

PAGE

06

GILLINGHAM

04

Lok’nStore Group Plc Annual Report and Accounts 201829

10,600+ 

187

STORAGE CENTRES 

CUSTOMERS 

EMPLOYEES

Our locations

New Stores 
Gillingham 
Hemel Hempstead 
Wellingborough

Stores Under 
Development 
Bedford 
Bournemouth 
Cardiff 
Cheshunt 
Dover 
Exeter 
Gloucester  
Ipswich 
Leicester

Stores  
Aldershot 
Ashford 
Basingstoke  
Bristol 
Broadstairs 
Chichester 
Crawley 
Crayford  
Eastbourne 
Farnborough 
Fareham 
Harlow 
Horsham 
Luton 
Maidenhead 
Milton Keynes 
Northampton Central  
Northampton Riverside  
Poole 
Portsmouth 
Reading 
Southampton 
Sunbury 
Swindon 
Tonbridge 
Woking

To find out more about our 
store locations visit: 
www.loknstore.com

PAGE

32

PAGE

48

WELLINGBOROUGH

HEMEL HEMPSTEAD

05

Strategic ReportOverviewGovernanceFinancial Statements06

Lok’nStore Group Plc Annual Report and Accounts 2018Strategic Report

08  The UK Self-Storage Market
10  Our Business Model
11  Our Strategy 
12  Chief Executive Officer’s Review
17  Key Performance Indicators
18  Property Review
20  Financial Review
26  Principal Risks and Uncertainties 
28  Corporate Sustainability Report 

LANDMARK STORE

Gillingham 

61,000

SQUARE FEET OF MAXIMUM 
LETTABLE AREA

NOW

OPEN

Lok’nStore Gillingham opened in December 2017  
and early trading has been excellent. 

Located 2 miles from the M2, this strongly branded 
freehold store is at the centre of the largest out of 
town retail offer in the area. Four floors high, this store 
dominates the skyline above Tesco Extra, McDonalds, 
KFC and Dobbie’s Garden Centre.

The store serves business and household customers  
across the Medway area, which has a population of in 
excess of 275,000. Offering a range of storage spaces  
from 20 sq. ft. – 5,000 sq. ft. the store will have 700 
individual rooms when fully developed.

07

Strategic ReportOverviewGovernanceFinancial StatementsThe UK Self-Storage Market

The UK self-storage market at a glance

The Self-Storage Association UK Annual Industry Survey 2018 reports 
that the UK Self Storage industry is made up of about 1,505 sites offering 
44.6 million square feet of space. It calculates an 8.8% increase in space 
used by customers in 2017. 

SQUARE FEET  
OF SELF STORAGE PER 
HEAD OF POPULATION

9.3

1.8

0.7

UK

AUSTRALIA

US

£750m

ANNUAL TURNOVER 
OF UK SELF 
STORAGE  
INDUSTRY

29,600 

SQ. FT. AVERAGE  
STORE SIZE

2.4m 

SQ FT OF 
ADDITIONAL 
SPACE USED BY 
CUSTOMERS IN 2017

3%

RISE IN OCCUPANCY 
ACROSS THE 
INDUSTRY IN 2017

 42%

ONLY
OF PEOPLE HAVE A 
REASONABLE OR 
GOOD AWARENESS 
OF SELF STORAGE 

08

Lok’nStore Group Plc Annual Report and Accounts 2018Drivers of demand  
for self-storage
Demand for self-storage by both 
business and household customers 
is driven by a specific need based 
on changing circumstances as 
well as economic activity and 
business confidence. 

For household customers their need 
is often linked to a life event where 
they will need space temporarily, for 
example to support a house sale, but 
increasingly householders are using 
storage on a semi-permanent basis 
to free up space at home or store 
belongings they don’t have room for.

Business customers use self-
storage for a variety of purposes 
including storage of goods, excess 
or seasonal stock, document 
archiving or storage of equipment 
and tools. Businesses tend to 
store for longer than household 
customers and take larger units, 
although they also take advantage 
of self-storage for temporary periods 
to support seasonal sales or office 
moves or refurbishments. 

Lok’nStore’s Opportunity  
in the Market
The Self-Storage Association UK 
(SSA UK) Annual Industry Survey 
2018 notes that public awareness 
of and demand for self-storage is 
increasing. We know that on average 
customers chose a store within 5 
miles of their home or business. 
With a pipeline of 9 secured stores 
and a further 4 stores progressing 
through the acquisitions process, 
Lok’nStore is well placed to attract 
these customers and add further 
momentum to the growth of our 
sales and profits.

Combining the Company’s 
competitive strengths (recognised 
brand, excellent customer service, 
rigorous cost control) and the 
attractive market dynamics of the 
storage sector (growing sector, under 
supply, proven resilience during 
an economic downturn) with our 
strong balance sheet and flexible 
operating and ownership model 
(see our portfolio strategy on page 
18), we believe Lok’nStore can take 
advantage of the opportunities 
presented and grow at a rapid rate 
without significantly increasing risk. 

Market overview
As reported in the Self-Storage 
Association UK (SSA UK) Annual 
Industry Survey 2018 the UK self-
storage market continues to grow 
but remains under-developed 
relative to Australia and the US. 
In the UK, there are an estimated 
1,505 self-storage facilities providing 
approximately 44.6 million square 
feet of storage space. With a 
population of 65.2 million people 
in the UK this equates to only 0.7 
square feet per person compared 
to 9.3 square feet per person in the 
USA and 1.8 square feet in Australia. 

The structure of the UK industry 
is changing. When the industry 
first emerged companies were 
predominately single owner occupied 
sites often located in industrial 
areas but larger operators (defined 
as operators managing 10 or more 
sites), such as Lok’nStore, have 
recently been developing purpose 
built stores in retail facing locations 
offering customers a higher standard 
of product and service.

The main barriers to entry to the 
market remain the difficulty in finding 
and securing suitable sites as well 
as gaining the appropriate planning 
consents. As a result, according to 
the SSA UK, larger operators now 
own or manage around 30% of 
facilities which translates to 40% of 
market share in terms of revenue 
and space. Currently Lok’nStore is 
the 4th largest operator in the UK 
with 29 stores providing 1.4 million 
square feet of space. 

09

Strategic ReportOverviewGovernanceFinancial Statements 
Our Business Model

Our overriding objective is to steadily increase the cash available for 
distribution (CAD) enabling a predictable growth of the dividend from  
a strong asset base and conservatively geared balance sheet.

WHAT WE DO

•  Buy (or lease) prominent sites

•  Build (or refurbish) landmark, highly 
visible orange storage centres 

•  Offer clean, dry, secure storage to 
business and household customers

HOW WE CREATE VALUE

•  Take a flexible approach to  

site selection

• 

Increase our asset base

•  Careful cost control

•  Managed pricing strategy

•  Earn fees from managing  
stores on behalf of others

29
UK STORES

£17.75m
REVENUE

10

Lok’nStore Group Plc Annual Report and Accounts 2018SHARING VALUE WITH OUR STAKEHOLDERS

SHAREHOLDERS

CUSTOMERS

OUR PEOPLE

•  High quality earnings 

•  Easy to locate stores

•  Growing NAV

•  Progressive dividend policy

•  Friendly and high level 
customer service 

•  Wide range of storage 

solutions

•  Transparent and open 

contracts

•  Development opportunities 
through the Lok’nStore 
Academy

•  Uncapped store bonus 

scheme

•  Share ownership plans

•  Strong health and safety 

approach

11p
DIVIDEND  
PER SHARE

5 STAR
CUSTOMER REVIEWS 
ON TRUST PILOT & 
FEEFO

£400,000
PAID OUT IN 
STORE BONUSES

11

Strategic ReportOverviewGovernanceFinancial StatementsOur Strategy

OUR OBJECTIVES

ACHIEVEMENTS IN 2018

STRATEGY IN ACTION

STEADILY INCREASE 
CASH AVAILABLE FOR 
DISTRIBUTION (CAD) 
PER SHARE 

Cash available for distribution 
(CAD) per share up 7.5% to  
19.4 pence (2017: 18.1 pence).

10% 
increase in annual 
dividend to 11 pence 
per share 

FILL EXISTING STORES  
AND IMPROVE PRICING

We developed the customer 
journey giving customers the 
ability to find and respond to 
previous quotes with one click.

We focussed on developing 
our teams’ sales and customer 
service through the Lok’nStore 
Academy. These actions resulted 
in conversion of new enquiries 
improving by 1% over the year.

ACQUIRE MORE 
SITES TO BUILD NEW 
LANDMARK STORES

Gillingham and Wellingborough 
stores opening in the year. 
Both are in prominent retail 
locations with little established 
competition. 

INCREASE THE NUMBER 
OF STORES WE MANAGE 
FOR THIRD PARTIES

The Hemel Hempstead store 
opened during the year.

We are developing managed 
stores in Exeter, Dover, 
Gloucester and Ipswich and 
have 1 managed store site  
with lawyers.

7.7%   
Self-storage unit 
occupancy up

0.5%  
Self-storage  
pricing up

5 
sites acquired

4 
managed stores 
in pipeline

12

Lok’nStore Group Plc Annual Report and Accounts 2018Chief Executive Officer’s Review

“ Store visibility remains pivotal to our marketing 
efforts. Our new landmark stores are located in 
highly prominent locations and we continually invest 
in new signage and lighting at our existing stores.”

Andrew Jacobs
Chief Executive Officer

With costs firmly under control 
revenue growth translates into 
healthy profit growth. Total adjusted 
store EBITDA in self-storage, a key 
performance indicator of profitability 
and cash flow of the business, 
increased 9.3% to £8.42 million (2017: 
£7.70 million). The overall adjusted 
EBITDA margin across all stores was 
nearly 2 percentage points higher at 
57.0% (2017: 55.1%) with the adjusted 
Store EBITDA margins of the freehold 
stores at 64.1% (2017: 63.4%) and 
the leasehold stores at 44.1% 
(2017: 41.5%).

Over the course of the year unit 
occupancy rose by a healthy 7.7% 
and unit pricing increased 0.5%. Out 
of 29 stores open 15 were trading at 
above 70% occupancy. At the end 
of July 2018 33.9% of Lok’nStore’s 
self-storage revenue was from 
business customers (2017: 33.5%) 
and 66.1% was from household 
customers, (2017: 66.5%). By 
number of customers 17.8% of our 
customers were business customers 
(2017: 18.1%) and 82.2% household 
customers (2017: 81.9%). 

By the year-end we had 8 managed 
stores following the opening of 
the Hemel Hempstead store in 
November 2017.

Lok’nStore Group has had 
an excellent year successfully 
implementing all of our strategic 
objectives. Revenue, profits and asset 
values have all moved ahead steadily. 
Our rapidly expanding pipeline of new 
stores will substantially increase the 
proportion of our store space which 
is new or purpose-built and will add 
further momentum to the growth of 
sales and profits with plenty of new 
capacity contributing to growth over 
the coming three years. 

Robust trading
Group revenue for the year was 
£17.75 million, up 6.6% year on 
year (2017: £16.65 million) driven by 
occupancy increases in both old and 
new stores. This revenue growth 
led to a 12.3% increase in Group 
Adjusted EBITDA. Tight control 
over operating costs leading to a 
2% increase in self-storage margins 
has also contributed in pushing the 
Group’s profits to record levels.

•  Self-storage revenue 

£14.78 million up 5.6% 
(2017: £13.99 million) 

•  Adjusted Store EBITDA 
£8.42 million up 9.3% 
(2017: £7.70 million) 

•  Unit occupancy up 7.7% 

•  Unit pricing up 0.5% 

The average unexpired term of the 
Group’s operating leaseholds is 
approximately 11 years and 1 month 
as at 31 July 2018 (10 years and 8 
months: 31 July 2017). The leaseholds 
produced 27.6% of the total store 
EBITDA in the year (2017: 28.5%).

In the table overleaf we show how 
the performance of the stores varies 
between freehold and leasehold 
stores. Currently 67.2% of Lok’nStore 
owned trading space is freehold and 
32.8% is leasehold. Inevitably the 
leaseholds trade on lower margins 
due the rent payable, but nevertheless 
the 44.1% margins achieved is 
substantial, and leads to a higher 
return on capital than the freehold 
stores which require much larger 
capital expenditure to buy the land 
and buildings. The freehold stores 
produce 72.4% of the store EBITDA 
and account for 88.8% of valuations 
(including secured pipeline stores).

When the secured pipeline is 
fully developed the freeholds will 
account for 55.8% of trading space, 
leaseholds will be 19.5% and 
managed stores 24.7%. This mix 
of tenures with their different risk 
and return characteristics provides 
strength in the balance sheet 
and opportunities to create value 
throughout the cycle, and is always 
driven solely by consideration of the 
operating business.

13

Strategic ReportOverviewGovernanceFinancial StatementsChief Executive Officer’s Review

6.7%

INCREASE IN SELF-
STORAGE REVENUE

Portfolio Analysis and Performance Breakdown 

Number 
of stores

% of 
Valuation

14

7

8

29

5

4

38

2

78.6

11.2

–

–

10.2

–

100

–

% of 
Adjusted 
store 
EBITDA

72.4

27.6

–

–

–

–

100

–

Adjusted 
store 
EBITDA 
margin 
(%)

% lettable 

space When fully developed

Lok 
owned

Number  
of stores

Total % 
lettable 
space

64.1

44.1

100

–

–

–

57.0

–

67.2

32.8

–

–

–

–

100

–

19

7

12

38

–

–

38

2

55.8

19.5

24.7

–

–

–

100

–

As at 31 July 2018

Freehold and long leasehold 

Operating Leaseholds

Managed Stores 

Total Stores Trading

Pipeline Stores 

Owned

Managed Stores 

Total Self-Storage

Document Storage

In the table below we show how the performance breaks down between the age brackets of the stores. Clearly 
older stores have had time to fill up and produced a 67% EBITDAR profit (earnings before interest, tax, depreciation, 
amortisation and rent) margins. Over time as new stores goes through their life cycle they will progress towards the 
same margins as the fully established stores and add substantially to revenues and profits.

Operating Performance at a glance (Lok’nStore owned stores only)

Weeks Old

Year Ended 31 July 2018

Sales £’000

Stores Adjusted EBITDA £'000

EBITDA Margin (%) 

Stores Adjusted EBITDAR £'000

EBITDAR Margin (%) 

As at 31 July 2018 ('000 sq ft) 

Maximum Net Area 

Freehold & Long Leasehold ('000 sq ft) 

Short Leasehold ('000 sq ft) 

Number Stores 

Freehold and Long Leasehold 

Short Leasehold 

Total Stores 

Pipeline Under 100 100 to 250

over 250

Total 

180 

(75.91)

(42%)

(75.91)

(42%)

105 

105 

–

2

–

2

1,607 

1,025 

64%

1,025 

64%

 111 

 111 

–

2

–

2

12,992 

 7,471 

58%

8,662 

67%

915 

544

372

10

7

17

14,779 

 8,420 

57%

9,611 

65%

1,432 

1,060 

 372 

19

7

26

300

300

–

5

–

5

In respect of the Farnborough Store (>250 weeks) the total store revenue includes a £100,000 contribution receivable from 
Group Head Office.

14

Lok’nStore Group Plc Annual Report and Accounts 2018 
 
9.3%

23.7%

INCREASE IN 
ADJUSTED STORE 
EBITDA 

INCREASE IN 
SERVICED DOCUMENT 
STORAGE EBITDA

7.7%

INCREASE IN  
UNIT OCCUPANCY

Ancillary Sales
Ancillary sales which consist of boxes and packaging materials, insurance and other sales increased 4.0% 
(2017: 2.6%) over the year accounting for 11.0% of self-storage revenues (2017: 11.2%). 

Serviced document storage revenue and profits up
•  Revenue £2.38 million up 2.4% (2017: £2.33 million)

•  Adjusted EBITDA £0.662 million up 23.7% (2017: £0.54 million) (after adjustment for Lok’nStore Management charges)

Revenue and adjusted EBITDA have increased in our document storage business as operating metrics improve 
in response to the Company's more customer facing marketing stance. This approach has resulted in excellent 
customer feedback and puts us in a good position to win new business.

Marketing
Store visibility remains pivotal to our marketing efforts. Our new landmark stores are located in highly prominent 
locations and we continually invest in new signage and lighting at our existing stores. 

During the year our marketing efforts have continued to focus on the presentation of our buildings to attract passing 
traffic and internet marketing. With their prominent positions, distinctive design and bright orange elevations, our 
stores raise the profile of the Lok’nStore brand and generate a substantial proportion of our business. We continue 
to invest in new signage and lighting at our existing stores as well as creating striking designs for our new landmark 
stores to promote and enhance their visual prominence, and engage the local community. 

The internet continues to be the main media channel for our advertising. Our website at www.loknstore.co.uk is one 
of the most established self-storage websites in the UK. The website delivers a high level of customer experience 
across desktop, tablet and smartphone devices. This is a very dynamic area and we are committed to its continued 
development. We believe the internet provides a strong competitive advantage for the major operators such as 
Lok’nStore with relatively large marketing budgets.

Pipeline of new stores
Against this background of ever improving operating performance we have invested £21.7 million in store 
development this year and we have now seen a rapid increase in our new store pipeline to 9 secured stores by 
the reporting date, which will take the total to 38 stores. These will all be purpose built landmark stores in highly 
prominent locations and will add substantially to the Group’s capacity for revenue, profit and asset growth. We have 
4 further store acquisitions progressing through the legal process.

15

Strategic ReportOverviewGovernanceFinancial StatementsChief Executive Officer’s Review continued

The graph below shows the speed of fill-up of our stores broken down into their age groups. You can see that over 
time the stores have filled up faster with the most recently opened stores (on the left of the graph) filling fastest of all. We 
believe that this shows that the UK self-storage market is still in its infancy with low penetration and increased consumer 
awareness leading to faster fill. It also shows the strength of Lok’nStore’s newly developed landmark store model. 

Store Revenue Growth after Opening

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Time Open

2015–2018

2010–2015

2004–2010

1995–2004

Management stores 
Lok’nStore manages an increasing number of stores for third party owners. Under this model Lok’nStore provides a 
turnkey package for investors wishing to own the underlying self-storage assets. The investor supplies all the capital 
for the project which Lok’nStore manages. Lok’nStore will buy, build and operate the stores under the Lok’nStore 
brand and within our current management structure. 

The operating expenses of the store are paid for by the third party out of the store revenue with Lok’nStore receiving 
various fees and performance bonuses. Lok’nStore has no costs directly associated with this function and no equity 
capital at risk. Therefore this activity generates an increasing return at minimal risk increasing the overall risk adjusted 
return of the Group as a whole. 

Notable in this year’s accounts (note 2(c)) is a carried interest receivable of £361,000 in relation to a management 
contract, over and above the £534,000 store management fees noted elsewhere. This is the first time the Group has 
recognised such a gain. As the number of managed stores increases rapidly over the coming years the revenue from 
them will rise commensurately.  

Future
Lok’nStore Group has had an excellent year successfully implementing our strategic objectives. We have created a 
strong platform for an exciting period of growth for Lok’nStore with revenue, profits and asset values all moving ahead. 

Against this background of a strong performance from our existing stores, we have also achieved a notable increase 
in our pipeline to 13 new stores. This will increase operating space by 32.4% over the coming three years, adding 
considerable momentum to sales and earnings growth. 

Lok’nStore’s strong operating performance and robust balance sheet underpin our strategy of new landmark store 
openings positioning the Group well for future growth.

Andrew Jacobs
Chief Executive Officer
26 October 2018

16

Lok’nStore Group Plc Annual Report and Accounts 2018 
 
Key Performance Indicators

What we mean when we say… (and why we use these key performance indicators (KPIs)) 

In addition to IFRS accounting performance measures, we use some Alternative Performance 
Measures (APMs) to help us understand how the underlying business is performing. The following 
table identifies those measures and explains what we mean when we use them and importantly 
why we use them and what they tell you about our business and performance.

9. Gearing – refers to the level of a 
company’s debt related to its equity 
capital, usually expressed in percentage 
form. It is a measure of a company’s 
financial leverage and shows the extent 
to which its operations are funded by 
lenders versus shareholders. Gearing 
can be measured by a number of ratios 
and we use the debt-to-equity ratio in 
this document. The calculation of the 
Gearing percentage, also referred to as 
the net debt to equity ratio is set out in 
note 16 of the Financial Statements.

10. Group Adjusted EBITDAR – 
EBITDAR is Earnings before interest, 
tax, depreciation amortisation and rent. 
The measure is designed to give clarity 
on the effect of the rent payable by 
leasehold stores and how its elimination 
enables an analytical comparison 
between freehold stores operating 
performance (which do not pay rent) and 
leasehold stores operating performance. 
This analysis is set out in a table in the 
Chief Executive Officer’s Review on 
page 14.

11. Cost Ratio – calculates the ratio 
of the total operating costs of the 
business as set out on page 21 of 
the Financial Review, expressed as 
a percentage of total group revenue 
(refer note 1(a)), giving a perspective 
on the cost efficiency of the business 
when compared to the cost ratio of the 
previous year.

See also the glossary on page 94.

1. Group Adjusted EBITDA – 
Earnings Before Interest, Tax, 
Depreciation and Amortisation –  
The measure is designed to give 
clarity on the operating cash flow of 
the business stripping away non-cash 
charges, finance charges and tax. 
Adjusted EBITDA is defined as EBITDA 
before losses or profits on disposal, 
share-based payments, acquisition 
costs, exceptional items, finance 
income, finance costs and taxation.

5. CAD – Cash Available for 
Distribution – is calculated as Adjusted 
EBITDA minus total net finance cost, 
less capitalised maintenance expenses, 
New Works Team costs and current 
tax. This measure is designed to give 
clarity to the capacity of the business 
to generate ongoing net operating cash 
that can be used to pay dividends to 
shareholders. The calculation of the 
Cash available for Distribution is set out 
in the Financial Review on page 22.

2. Exceptional Items – refers to ‘one-off’ 
items of a non-operational nature which 
arose during the year and are unlikely to 
be recurring (refer note 2(c) of the Financial 
Statements).

3. Adjusted Total Assets – The value 
of adjusted total assets of £181.4 million 
(2017: £153.5 million) is calculated 
by adding the independent valuation 
of the leasehold properties of £18.2 
million (2017: £16.7 million) less their 
corresponding net book value (NBV) 
£2.7 million (2017: £2.9 million) to the 
total assets in the Statement of Financial 
Position of £165.9 million (2017: £139.7 
million). This provides clarity on the 
significant value of the leasehold stores 
as trading businesses which under 
accounting rules on operating leases are 
only presented at their book values within 
the Statement of Financial Position.

4. NAV – Net Asset Value Per Share – 
Adjusted net asset value per share is the 
net assets adjusted for the valuation of 
leasehold stores (properties held under 
operating leases) and deferred tax divided 
by the number of shares at the year-end. 
The shares held in the Group’s employee 
benefits trust and treasury shares are 
excluded from the number of shares.  
The calculation of the Net Asset Value  
per share is set out in the Financial Review 
on page 24.

6. LTV – Loan to Value Ratio – 
measures the debt of the business 
expressed as a percentage of total 
property assets giving a perspective 
on the gearing of the business. The 
calculation is based on net debt of £32.3 
million as set out in note 27(b) (2017: 
£17.4 million) as a percentage of the total 
properties independently valued by JLL 
and including development land assets 
totalling £162.8 million (2017: £124.8 
million) as set out in the Financial Review 
on page 21. 

7. Pipeline Sites – means sites for new 
stores that we have either exchanged 
contracts on or have agreed heads of 
terms on and are now with our lawyers 
for completion. We now have 13 pipeline 
sites which include 9 secured and 4 
sites which are currently with lawyers. 

8. Adjusted Store EBITDA –  
is Adjusted EBITDA (see 1 above) before 
the deduction of central and head office 
costs. This important information provides 
an insight into the underlying performance 
of the trading stores and shows the cash 
generating core of the business. Use of 
this metric enables us to provide additional 
information on store EBITDA contributions 
and the margins analysed between 
freehold and leasehold stores and 
according to the age of the stores. This 
analysis is set out in a table in the Chief 
Executive Officer’s Review on page 14.

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17

Strategic ReportOverview 
Property Review

Store and portfolio strategy
In the self-storage industry each operating store is a profitable unit in its own right. Therefore our strategy is to 
continue to increase the number of stores we operate without stretching our balance sheet. The core focus of this 
strategy is the acquisition of highly prominent freehold locations in busy towns in Southern England where we will 
build well branded landmark stores.

Flexible approach to site acquisition
All of the projects detailed below are part of our strategy of actively managing our operating portfolio to ensure we 
are maximising both trading potential and value. This includes strengthening our distinctive brand, increasing the 
size and number of our stores and replacing stores or sites where it will increase shareholder value. 

We prefer to own freeholds if possible, and where opportunities arise we will seek to acquire the freehold of our 
leasehold stores. However we are happy to take leases on appropriate terms and benefit from the advantages of 
a lower entry cost, with further options to create value later in the store’s development. We also consider selling 
established stores on sale and manage back contracts in order to recycle the capital and protect the balance sheet. 
Indeed some of our stores have been freehold, leasehold and managed stores during their operating life cycle! 
Our most important consideration is always the trading potential of the store rather than the property tenure.

The chart below illustrates the rapid growth of store numbers and the changing tenure mix over time. Noteworthy 
is the growth of managed stores over recent years.

Number of Stores Trading Since Inception by Tenure

40

35

30

25

20

15

10

5

0

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018 Coming 

Soon

Freehold

Leasehold

Managed

Lok’nStore now operates 29 stores and 2 serviced document stores in Southern England. Of the 29 stores 
Lok’nStore owns the freehold or long leasehold interest in 14 stores, 7 stores are held under commercial leases  
with all of our leasehold stores inside the Landlord and Tenant Act providing us with a strong security of tenure. 
The average unexpired term of the Group’s operating leaseholds is approximately 11 years and 1 month as at  
31 July 2018. 

A further 5 freehold stores are under development which will be owned by Lok’nStore.

18

Lok’nStore Group Plc Annual Report and Accounts 20183

9

NEW LANDMARK 
STORES TRADING

LANDMARK STORES 
SECURED AND UNDER 
DEVELOPMENT 

32%

INCREASE IN  
TRADING SPACE 

Additionally we have 8 managed stores for third party owners and a further 4 managed stores under development. 
One of the features of Lok’nStore’s strategy is to increase the number of stores we manage for third parties selling 
our expertise in storage solutions management, operating systems and marketing, leveraging our brand and skill 
rather than retaining a proprietary interest in the land. From a very low base Lok’nStore has grown this managed 
store revenue to around £0.5 million currently (up 27.3%) but with the pipeline of secured sites and further additional 
sites anticipated for the foreseeable future we expect this revenue stream to continue to grow strongly.

Management fees

Management fees

Total management fees

Group  
Year ended  
31 July 2018
£

534,888

534,888

Group  
Year ended  
31 July 2017
£

420,117

420,117

When this secured development pipeline of 9 sites has been completed Lok’nStore will operate from 38 stores 
and 2 serviced document stores, including 12 managed stores. In addition 4 further new store opportunities are 
progressing with lawyers.

The 9 secured pipeline sites represent a combination of owned and managed stores. These will add 465,000 sq. 
ft. of new capacity adding 39% to freehold trading space and 54% to the managed store portfolio delivering a 32% 
increase in overall trading space. 

Lok’nStore’s strong operating cash flow, solid asset base, and tactical approach to its store property portfolio 
provide the Group with opportunities to improve the terms of its property usage in all stages of the economic cycle. 
Our focus on the trading business gives us many opportunities and our property tenure is always driven by the 
requirements of the trading business.

Growth from new stores and more new stores to come
•  Early trading at our new Hemel Hempstead, Gillingham and Wellingborough stores has been excellent
•  Dover store to open December 2018
•  Exeter store to open spring 2019
•  Cardiff store to open spring 2019
• 

Ipswich store to open summer 2019

Acquisition of sites for new landmark stores – sites acquired during FY2018
•  Bedford  
•  Bournemouth 
•  Cheshunt 
•  Leicester 
•  Cardiff 

– scheduled to open in 2020  
– scheduled to open in 2020 
– scheduled to open in 2020 
– scheduled to open end of 2019 
– see above

55,000 sq. ft.
80,000 sq. ft. 
60,000 sq. ft. 
60,000 sq. ft. 

We have 4 more pipeline sites currently with lawyers.

Growing Store property assets and Net Asset Value
•  Adjusted total assets now circa £181.4 million3 (2017: £153.5 million) up 18.2% on last year 
•  Adjusted net asset value of £4.80 per share up 15.3% on last year (2017: £4.16 per share)

Lok’nStore has a strong and growing asset base. Our freehold and operating leasehold stores have been 
independently valued by Jones Lang LaSalle (JLL) at £146.2 million (Net Book Value (NBV) £55.4 million) as at 31 July 
2018 (2017: £119.6 million: NBV £45.3 million). The change in property valuation is referred to further in the Financial 
Review section of the Strategic Report and is detailed in note 10b of the notes to the financial statements. 

Adding our stores under development at cost and land and buildings held at director valuation, our total property 
valuation is £165.2 million (2017: £127.8 million). This translates into an adjusted net asset value of £4.80 per share 
up 15.3% on last year (2017: £4.16 per share). 

The increase in the property values of properties which were also valued last year was 6.33% (2017: 6.14%).

19

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review

“ Capital expenditure of £21.7 million up from  
£6.3 million last year is reflective of our  
expanding pipeline of new stores.”

Ray Davies  
Finance Director

Record financial results on all measures
•  Group Revenue £17.75 million up 6.6%  

(2017: £16.65 million)

Weighted average  
number of shares

No. of 
shares

No. of 
shares

For basic earnings per share

28,792,029

27,780,676

•  Group Adjusted EBITDA £7.30 million up  

Dilutive effect of share options

490,064

999,657

12.3% (2017: £6.49 million)

•  Operating profit (before exceptional items2)  
£5.17 million up 16.9% (2017: £4.38 million)

•  Operating profit (after exceptional items)  

£5.71 million up 33.9% (2017: £4.26 million)

The Group has again delivered strong financial results.

Earnings per share
Basic earnings per share (EPS) were 13.05 pence 
up 18.4% (2017: 11.02 pence per share). Diluted EPS 
were 12.83 pence up 20.6% (2017: 10.64 pence per 
share). If 2018 figures are adjusted to eliminate the 
2018 exceptional items of £0.59 million, the 2018 EPS 
is adjusted to 11.0 pence per share (2017: 11.43 pence 
per share) and the 2018 diluted EPS to 10.81 pence per 
share (2017: 11.03 pence per share).

Earnings per share 
(EPS)

Profit for the year

Exceptional (income)/costs 

Adjusted earnings

Year ended 
31 July 2018 
£’000

Year ended 
31 July 2017
£’000

3,757

(591)

3,166

3,061

113

3,174

For diluted earnings per share

29,282,093

28,780,333

Basic EPS (pence)

Diluted EPS (pence)

13.05p

12.83p

11.02p

10.64p

Purchase of treasury shares
The Group did not buy or sell any Treasury shares 
during the year. We are proposing to renew our ongoing 
authority to buy back shares at this year’s AGM to ensure 
the Group continues to have flexibility to make purchases 
should it be considered to be in the best interests of 
shareholders to do so.

Operating costs
•  Cost ratio11 reduced to 57% (2017: 59%)

We have a strong record of reducing our Group operating 
costs each year. We cautioned in our 2017 year end 
results that although we maintain a disciplined approach 
to costs, continuing to reduce them is increasingly 
challenging while delivering an acceleration of our store 
opening programme. 

Group operating costs amounted to £10.1 million for 
the period, a 2.7% increase year on year (2017: £9.84 
million) which derived from higher aggregate costs as 
we opened new landmark stores. We are also spending 
more on internet marketing. Nevertheless our tight 
discipline on costs has enabled us to reduce our cost 
ratio by 2.0% points to 57%. 

In respect of property costs which mainly constitute rent 
and rates we had in the previous year felt the effects of 
higher rates bills as we opened our new landmark stores 
and had incurred rates on a development site. We have 
now negotiated rate reductions on these stores resulting 
in an overall cost reduction this year in property costs. 

20

Lok’nStore Group Plc Annual Report and Accounts 2018£17.75M

GROUP REVENUE 
UP 6.6%

£7.30M

GROUP ADJUSTED 
EBITDA UP 12.3%

£5.71M

OPERATING PROFIT* 
UP 33.9%
* after exceptional items

Rents have remained broadly static but overall are lower 
in this period as the closure of a store has eliminated rent 
costs (2017: £70,944). Utility costs are lower as a result 
of a renegotiation of our energy tariffs. Overall property 
costs are down 3.2%.

Staff costs increased by 6.6% as we staffed the new 
stores and paid performance bonuses to all our store 
staff for exceptional sales growth. We also incurred 
additional national insurance costs arising on the exercise 
of employee share options.

The principal increase in overhead costs have been 
driven by a higher level of legal and professional costs 
due to work on rent reviews, business rate reductions 
and abortive costs arising on prospective store 
acquisitions that did not proceed. 

Overall the cost increases are driven by the expansion 
of the business and we are seeing little other cost 
pressures. Significantly, if we exclude the costs of the 
new stores overall costs increased by a modest 1.4% 
compared to last year.

Increase/
Decrease 
in costs  

%

 (3.2)

 6.6

 10.6

 (2.9)

2018 
£’000

4,043

4,681

1,214

166

Group

Property costs

Staff costs

Overheads

Distribution costs

Total

 2.7%

10,104

2017
£’000

4,179

4,389

1,098

171

9,837

Strong balance sheet, efficient use of 
capital, conservative level of debt
• 

Increase in £40 million Bank facility to £50 million  
on same terms

•  £21.7 million invested in new store pipeline

•  Net debt £32.3 million (2017: £17.4 million)

•  Loan to value ratio (LTV) 19.7% (2017: 14.0%) 

•  Cost of debt averaged 1.85% in the year on  

£32.3 million drawn (2017: 1.66%)

Lok’nStore is a robust business with an excellent credit 
model, low debt and gearing9 and which is strongly cash 
generative from an increasing asset base. Its increased 
bank facilities at low rates of interest position the 
business for new store development.

Increase in £40 million Banking  
Facility to £50 million
Following the agreement of a two year extension on its 
existing banking facility with Royal Bank of Scotland last 
year, the Group has now agreed an increase in its £40 
million facility to £50 million which will provide continued 
funding for site acquisitions as well as working capital for 
the development of the business over the medium term. 

The Group is not obliged to make any repayments prior 
to the facilities expiration in January 2023 and bank 
covenants and interest margin on existing facilities  
are unaffected by this increase in the facility size. 

Management of interest rate risk
Under the current bank facility the Group is not 
committed to enter into hedging instruments but 
rather to keep such matters under review. Given our 
relatively low level of indebtedness, low Loan to Value 
ratio and high interest cover, combined with the wider 
uncertainties within the economy, it is not the intention 
of the Group to enter into an interest rate hedging 
arrangement at this time.

Cash flow and financing
At 31 July 2018 the Group had cash balances of £5.0 
million (2017: £11.4 million). Cash inflow from operating 
activities before investing and financing activities 
was £7.0 million (2017: £5.5 million). As well as using 
cash generated from operations to fund some capital 
expenditure, the Group has a revolving credit facility 
which runs to 2023. This provides sufficient liquidity 
for the Group’s current needs. Undrawn committed 
facilities at the year-end amounted to £12.7 million 
(2017: £11.2 million). 

Gearing 
At year end there was £37.3 million of gross borrowings 
(2017: £28.8 million) representing gearing of 31.3% 
(2017: 19.6%) on net debt of £32.3 million (2017: £17.4 
million) (refer note 16 – Capital management). The 
leaseholds are stated at depreciated historic cost in 
the statement of financial position. If these leaseholds 
are adjusted for the uplift in value to their Jones Lang 
LaSalle (JLL) valuation, gearing drops to 27.2% (2017: 
16.9%). If the deferred tax liability carried at year-end 
of £19.7 million (2017: £16.4 million) is excluded gearing 
drops further to 23.4% (2016: 14.6%).

21

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review continued

Strong cash flow supports 10.0%  
dividend increase 
•  Annual dividend 11 pence per share up 10.0% 

(2017: 10 pence per share)

•  Cash available for Distribution (CAD) from operations 

£5.60 million up 8.3% (2017: £5.17 million)

•  Cash available for Distribution (CAD) of 19.4 pence 

per share (2017: 18.1 pence per share)

Cash available for Distribution (CAD) 
Cash available for Distribution (CAD) provides a clear 
picture of ongoing cash flow available for dividends.  
To illustrate this fully the table below shows the 
calculation of CAD. 

Analysis of Cash Available 
for Distribution (CAD)

CAD

Year ended 
31 July 2018 
£’000

Year ended 
31 July 2017
£’000

7,295

6,493

(297)

(90)

(138)

(792)

(1,317)

5,176

(537)

(80)

(149)

(924)

(1,690)

5,605

8.3%

Group Adjusted EBITDA 
(per Statement of 
Comprehensive Income)

Less: Net finance costs1

Capitalised maintenance 
expenses

New Works Team

Current tax (note 7)

Total deductions

Cash Available for Distribution

Increase in CAD over last year

Closing shares in issue 
(less shares held in EBT)

Number

Number

28,875,403

28,679,711

CAD per share 

 19.4p

 18.1p

1 

 Net finance costs represent finance costs paid per the cash flow 
statement of £0.42 million less bank interest received of £0.08 million 
adjusted for capitalised interest of £0.2 million to give the true cash 
flow effect. 

Total CAD has increased by 8.3% as a result of higher 
EBITDA profit and despite a higher net finance charge due 
to the repayment of the development loan in November 
2017. Interest received in the year relating to this loan was 
£62,500 (2017: £250,000).

Capital expenditure and capital 
commitments
The Group has grown through a combination of new site 
acquisition, existing store improvements and relocations. 
Capital expenditure during the year totalled £21.74 million 
(2017: £6.63 million). This was primarily the completion 
of construction works at our development sites in 
Gillingham and Wellingborough which are now open 
and trading as well as completing the acquisition of our 
Bournemouth, Bedford, Cardiff, Cheshunt, Gloucester 
and Ipswich sites. £0.2 million (2017: nil) of interest was 
capitalised against development assets.

The Group has capital expenditure contracted but not 
provided for in the financial statements of £3.4 million 
(2017: £2.6 million). 

Statement of Financial Position
Net assets at the year-end were £103.3 million up 
15.9% (2017: £89.1 million). Freehold and long leasehold 
properties were independently valued at 31 July 2018 at 
£128.0 million up 24.4% (2017: £102.9 million). Refer to 
the Analysis of Total Property Value table on page 23.

Review of distributable reserves  
and rectification of prior dividends 
(the Relevant Dividends)
The Board has become aware of certain technical 
issues relating to the levels of distributable reserves 
within the Lok’nStore Group and the payment of interim 
and final dividends by Lok’nStore Group Plc to our 
shareholders during the period from 2013 to 2016  
(‘the Relevant Dividends’).

Lok’nStore’s Group structure is that almost all of 
the self-storage operations and assets and cash sit 
within the principal operating subsidiary Lok’nStore 
Limited. Lok’nStore Group Plc is of itself a non-
trading holding company. Throughout this period at all 
relevant times, the Group had adequate distributable 
reserves in subsidiary companies to enable payment 
of the Relevant Dividends, and each year payment of 
the final dividends was approved by the Company’s 
shareholders at its annual general meeting. 

However, a review of historical intra-group transactions 
revealed that internal dividends were not paid up from 
Lok’nStore Limited through the Group structure to 
Lok’nStore Group Plc in the period from 2013 to 2016 
and thereby did not create distributable reserves in 
Lok’nStore Group Plc in the manner that had been 
intended. As a consequence, the Relevant Dividends 
paid by Lok’nStore Group Plc were not paid out of 
distributable reserves and were therefore not paid in 
accordance with the Companies Act 2006.

22

Lok’nStore Group Plc Annual Report and Accounts 2018We are undertaking a series of procedural steps in 
order to rectify this issue and put the Company and its 
subsidiaries, in the position that was originally intended 
with respect to the creation of distributable reserves in 
Lok’nStore Group Plc.

Our thirteen freehold properties and one long leasehold 
are held in the statement of financial position at fair value 
and have been valued by JLL. Refer to note 10(b) – 
property, plant and equipment and also to the accounting 
policies for details of the fair value of trading properties.

We will put a resolution to shareholders at the 
forthcoming Annual General meeting to be held on 11 
December 2018 which, if passed, would put all potentially 
affected parties, in so far as possible, in the position 
they would be had the Relevant Dividends been paid 
in accordance with the requirements of the Companies 
Act 2006. Full details will be included in the circular and 
notice of general meeting to be sent to shareholders. 

Taxation
The Group will pay tax on its earnings and has made 
a tax provision of £0.92 million (2017: £0.79 million), an 
effective tax rate of 17.4% (2017: 20%). The deferred tax 
provision is calculated at forward corporation tax rates 
of 17% and is substantially a tax provision against the 
potential crystallisation (sales) of revalued properties and 
past ‘rolled over’ gains and amounts to £19.7 million 
(2017: £16.4 million) See note 18.

Market Valuation of Freehold and  
Operating Leasehold Land and Buildings 
It is the Group’s policy to commission an independent 
external valuation of its properties at each financial  
year-end. 

The valuations of the leasehold stores held as ‘operating 
leases’ are not taken onto the statement of financial 
position. However these have also been valued and 
these valuations have been used to calculate the 
adjusted net asset value position of the Group. The 
value of our operating leases in the valuation totals £18.2 
million (2017: £16.7 million) and we have reported by way 
of a note the underlying value of these leasehold stores 
in our revaluations and adjusted our Net Asset Value 
(NAV) calculation accordingly to include their value. This 
ensures comparable NAV calculations.

A deferred tax liability arises on the revaluation of the 
properties and on the rolled-over gain arising from the 
disposal of some trading stores. It is not envisaged that 
any tax will become payable in the foreseeable future on 
these disposals due to the availability of rollover relief. It is 
not the intention of the Directors to make any significant 
disposals of operational stores, although individual 
disposals may be considered where it is clear that added 
value can be created by recycling the capital into other 
store opportunities.

The Board will continue to commission independent 
valuations on its trading stores annually to coincide with 
its year-end reporting.

Analysis of Total Property Value

Freehold & Long Leasehold valued by JLL1 

Short Leasehold valued by JLL2 

Freehold land and buildings at Director valuation 3

Subtotal

Sites in development at cost4

Total 

No of stores/
sites

14

 7

1

22

7

29

31 July 2018 
Valuation 
£

128,000,000

 18,200,000 

3,603,013

149,803,013

16,568,961

166,371,974

No of stores/
sites

12

 7

1

20

2

22

31 July 2017 
Valuation 
£

102,900,000

16,725,000

4,195,479

123,820,479

5,124,567

128,945,046

1 

2 

 Includes related fixtures and fittings (refer to note 10b)

 The seven leaseholds valued by JLL are all within the terms of the Landlord and Tenant Act (1954) giving a degree of security of tenure. The average 
length of the leases on the leasehold stores valued was 11 years and 1 month at the date of the 2018 valuation (2017 valuation: 10 years and 8 months). 

3 

For more details refer note 10b – Directors valuation

4  

Includes £114,507 of capitalised interest

Total freeholds and long leasehold account for 89.1% of property valuations (2017: 87.0%).

23

Strategic ReportOverviewGovernanceFinancial StatementsFinancial Review continued

Significant increase in Adjusted Net Asset Value per Share 
•  Adjusted Net Asset Value per share up 15.3% to £4.80 (2017: £4.16)

Adjusted net assets per share are the net assets of the Group adjusted for the valuation of leasehold stores and 
deferred tax divided by the number of shares at the year-end. The shares currently held in the Group’s employee 
benefits trust (own shares held) and in treasury (zero) are excluded from the number of shares.

At July 2018 the adjusted net asset value per share (before deferred tax) increased 15.3% to £4.80 from £4.16 last 
year. This increase is a result of higher existing property values as well as the maiden valuations of our new stores as 
the strength of our landmark stores is recognised, and cash generated from operations, offset in part by an increase 
in the shares in issue due to the exercise of share options during the year. 

Analysis of net asset value (NAV)

Net assets

Adjustment to include operating/short leasehold stores at valuation

Add: JLL operating leasehold valuation

Deduct: leasehold properties and their fixtures and fittings at NBV

Deferred tax arising on revaluation of leasehold properties1

Adjusted net assets

Shares in issue

Opening shares in issue

Shares issued for the exercise of options

Closing shares in issue

Shares held in EBT

Closing shares for NAV purposes

Adjusted net asset value per share after deferred tax provision

Adjusted net asset value per share before deferred tax provision

Adjusted net assets

Deferred tax liabilities and assets recognised by the Group 

Deferred tax arising on revaluation of leasehold properties1

Adjusted net assets before deferred tax

Closing shares for NAV purposes

Adjusted net asset value per share before deferred tax provision

Group 
Year ended 31 
July 2018 
£’000

Group  
Year ended 31 
July 2017
£’000

103,251

89,119

18,200 

(2,691) 

118,760

(2,636)

116,124

Number
(‘000s)

29,303

196

29,499

(623)

28,876

£4.02

116,124

19,735

2,636

138,495

28,876

£4.80

16,725 

(2,878) 

102,966

(2,354)

100,612

Number
(‘000s)

29,109

194

29,303 

(623)

28,680

£3.51

100,612

16,363

2,354

119,329

28,680

£4.16

1 

 A deferred tax adjustment in respect of the uplift in the value of the leasehold properties has been included, calculated by applying a tax rate of 17% 
(2017: 17%). Although this is a memorandum adjustment as leasehold properties are included in the Group’s financial statements at cost and not 
at valuation, this deferred tax adjustment is included in the adjusted net asset value calculation in order to maintain a consistency of tax treatment 
between freehold and leasehold properties.

24

Lok’nStore Group Plc Annual Report and Accounts 2018Summary
Lok’nStore is a robust business with an excellent credit model, low debt and gearing and which is strongly cash 
generative from an increasing asset base. The business operates within the UK self-storage sector which is still 
relatively immature. With a low loan to value and flexible bank facilities through to 2023 this market presents an 
excellent opportunity for further growth of the business. Recently opened landmark stores in Gillingham and 
Wellingborough and our strong pipeline of more landmark stores demonstrate the Group’s ability to use those 
strengths to exploit the opportunities available.

IFRS UPDATE 
IFRS 16 Leases
Although not relevant for the year under review (or the 
next) when applied IFRS 16 will represent a significant 
change to the way that the Group will prepare its 
financial statements. The effective date of adoption is 
for accounting periods commencing after 1 January 
2019 and will therefore apply to Lok’nStore’s financial 
statements for the year ended 31 July 2020.

Nevertheless it is important now to give the users 
of our financial statements sufficient overview of the 
effects of IFRS 16 on the profit and loss, balance sheet, 
financial performance and cash flows of the Group as 
a significant lessee in respect of our leased stores.

IFRS 16 will primarily affect the accounting by lessees 
and will result in the recognition of almost all leases 
on the balance sheet. The standard removes the 
current distinction between operating and financing 
leases and requires recognition of an asset (the right 
to use the leased item) and a financial liability to pay 
rentals for virtually all lease contracts.

The Statement of Profit or Loss: will also be affected 
because the total expense is typically higher in the 
earlier years of a lease and lower in later years. 
Additionally, the rent operating expense currently 
reported in these financial statements at £1.44 million 
(2017: £1.49 million) will be replaced with interest and 
depreciation as a consequence of the ‘capitalisation 
effect’ of the leases, so the Group’s key metric of 
Adjusted EBITDA will increase significantly by the 
removal of the rent expense from the operating profit 
and loss. Other performance measures including 
Operating Profit will also increase although reported 
interest and depreciation will be higher.

The Consolidated Statement of Cash Flows: While 
overall underlying cash flow is unaffected by the 
changes the presentation within the Consolidated 
Statement of Cash Flows will change. Reported 
operating cash flows will be higher as cash payments 
for the principal portion of the lease liability are 
classified within financing activities. Only the part of 
the payments that reflects interest can continue to be 
presented as operating cash flows. 

The Statement of Financial Position: The Group’s 
operating leases on its leased stores will be recognised 
as a ‘right of use asset’ and as a corresponding liability 
at the year-end. Each lease payment is allocated 
between the liability and finance cost. The finance 
costs are charged to profit and loss over the lease 
period so as to produce a constant periodic rate of 
interest on the remaining liability for the period. The 
right-of-use asset is depreciated over the lease term 
on a straight line basis. Assets and liabilities arising 
from a lease will initially be measured on a present 
value basis which will include the fixed rental payments 
less any lease incentives receivable. If the interest rate 
implicit in the lease cannot be readily determined the 
lease payments will be discounted by the Group’s 
incremental borrowing rate (cost of debt) to obtain an 
asset of similar value over a similar term with similar 
security. Right of use assets will be measured at cost 
comprising the initial measurement of the lease liability 
plus any initial direct costs (if any). The Groups current 
operating lease commitments are reported in note 28. 

The effect on financial ratios such as gearing or 
leverage will be to cause them to rise as the lease 
liability now forms part of net debt.

25

Strategic ReportOverviewGovernanceFinancial StatementsPrincipal Risks and Uncertainties

Risk Management Team
Ray Davies, Group Finance Director, 
is the Board member responsible for 
ensuring that the risk management 
and related control systems are 
effective and that the communication 
channels between the Board and 
the Executive Management team 
are open and working correctly. 
The Executive Management Team 
is responsible for the day to day 
management of the risk factors. 
Responsibility for identifying, 
managing and controlling the risk is 
assigned to an individual as shown 
on the risk register depending 
on the business area. Reporting 
against the risks forms part of the 
monthly executive management 
meeting and the risk factor may be 
amended if applicable. There are 
also sub-committees for particular 
risk areas which meet regularly. The 
Risk Management and Reporting 
Structure is shown below.

Principal Risks and 
Uncertainties in operating 
our Business 
Risk management has been a 
fundamental part of the successful 
development of Lok’nStore. The 
process is designed to improve the 
probability of achieving our strategic 
objectives, keeping our employees 
safe, protecting the interests of our 
shareholders and key stakeholders, 
and enhancing the quality of 
our decision-making through 
understanding the risks inherent in 
both the day-to-day operations and 
the strategic direction of the Group 
as well as their likely impact. 

Management of our risks helps us 
protect our reputation which is very 
important to the ability of the Group 
to attract customers particularly 
with the growth of social media. We 
always try to communicate clearly 
with our customers, suppliers, 
local authorities and communities, 
employees and shareholders and to 
listen and take account of their views. 
We operate strict Health and Safety 
policies and procedures and more 
information on these can be found  
on page 30.

Our Risk Management 
Governance 
The Board has overall responsibility 
for the management of the Group’s 
risks. As the Group’s strategic 
direction is reviewed and agreed 
the Board identifies the associated 
risks and works to reduce or 
mitigate them using an established 
risk management framework in 
conjunction with the executive 
management team. This is a 
continuing and evolving process 
as we review and monitor the 
underlying risk elements relevant to 
the business.

Risk Management 
Framework 
The Risk Register covers all areas 
of the business including property, 
finance, employees, insurance, 
customers, strategy, governance 
and disaster recovery. The risks are 
categorised by risk area and rated 
based on a combination of ‘likelihood’ 
and ‘consequences and impact’ on 
the business. The combination of 
these two becomes the ‘risk factor’ 
and any factor with a rating over 15  
is reported to the Board.

Our Risk Management and Reporting Structure 

THE BOARD

Reviews Risk Register in full twice a year

Considers specific risk areas as raised  
by the Executive Board

EXECUTIVE BOARD COMMITTEE

Reviews risks at monthly executive management meetings and if material requests for  
the Board to consider risk at next scheduled Board Meeting (or earlier if necessary)

CAPEX COMMITTEE

PROPERTY RISK COMMITTEE

Meets Monthly

Meets Quarterly

Manages proposed capital expenditure,  
actual spend, rolling capex requirements

Considers: Risks associated with properties 
including Health & Safety 

Environmental Impact

26

Lok’nStore Group Plc Annual Report and Accounts 2018Principal Risks
The principal risks our business faces and our key mitigations are outlined in the table below. 

Risk

Description

Key mitigation

Interest Rate 
and Liquidity 
Risk 

The main risks arising from the Group’s 
financial instruments are interest rate risk and 
liquidity risk (for details please see note 16, 
page 80).

•  Regular review by the Board (full details are set 

out in the Financial Review, page 21)

Tax Risk 

Property 
Acquisition 

Changes to tax legislation may impact the 
level of corporation tax, capital gains tax, VAT 
and stamp duty land tax which would in turn 
affect the profits of the company. 

Acquiring new sites is a key strategic objective 
of the business but we face significant 
competition from other uses such as hotels, 
car showrooms and offices as well as from 
other self-storage operators.

•  Regular monitoring of changes in legislation

•  Use of appointed professional advisers and 

trade bodies

•  We hold weekly property meetings to manage the 

search process and property purchases

•  Use of property acquisition consultants

•  Regular communication with agents

•  Attendance at industry relevant property events

Planning 
Permission

The process of gaining planning permissions 
remains challenging.

•  Where we can we acquire sites subject to planning

•  We work with an established external planning 

consultant

•  Our property team has over 20 years’ experience

Construction

Poor construction may affect the value of 
the property and/ or the efficient operation 
of the centre. 

•  We use a design and build contract with a 

variety of established contractors

•  We use external project managers

Maintenance/
Damage

Damage to properties through poor 
maintenance or flood or fire could render  
a centre inoperable.

Increased 
Competition 

An increasing number of competitors 
in the industry may negatively impact 
Lok’nStore’s existing operations  
(e.g. pricing / available sites).

•  All projects are overseen by our property team  

which has over 20 years’ experience

•  Regular site checks by staff

•  Rolling maintenance plan for all stores

•  Comprehensive disaster recovery plan

•  Appropriate Insurance cover

•  Prominent locations

•  High visibility

•  Distinctive designs and bright orange elevations  

and strong signage to attract customers

•  Continued investment in internet marketing

•  Ensure high levels of customer service through 

training & monitoring

Employee 
Retention

Loss of employees may affect our ability to 
operate our stores and provide the high levels  
of customer service expected.

•  Agreed aim to offer a good work/life balance and 

career development

•  Regular reviews of remuneration levels against market

•  Achievable bonus systems

•  Generous Employee Share Schemes

•  High quality training via Lok’nStore Academy 

(for further information see page 28)

•  New Intranet for improved communications 

•  Established Employee rewards program

IT System 
Breach 

A breach of our IT systems might adversely 
affect the operations of the business and  
our reputation. 

•  Strong and regularly reviewed IT security systems

•  Well communicated policies and procedures for 

handling and managing a systems breach

27

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Social Responsibility Report

Corporate and Social 
Responsibilities
Lok’nStore conducts its business 
in a manner that reflects honesty, 
integrity and ethical conduct. Our 
Corporate Social Responsibility 
Report sets out our environmental 
policy and how we manage our 
impact on the environment and our 
policies and principles in relation to 
our responsibilities to stakeholders 
including suppliers, customers 
and employees.

We believe that the long-term success 
of our business is best served by 
respecting the interests of all of our 
stakeholders. Management of social, 
environmental and ethical issues is 
of high importance to Lok’nStore. 
These issues are dealt with on a 
day-to-day basis by the Group’s 
managers with principal accountability 
lying with the Board of Directors. We 
look for opportunities to address our 
responsibility to the environment, and 
we pay close attention to our energy 
use, carbon dioxide emissions, water 
use and waste production. A full 
assessment is set out below in our 
Environmental Policy.

Customers
We believe in clarity and 
transparency. Brochures and 
literature are written in plain English, 
explaining clearly our terms of 
business without hiding anything 
in the small print. We are open and 
honest about our products and 
services and do not employ pressure 
selling techniques or attempt to 
take advantage of any vulnerable 
groups. If we make a mistake 
we acknowledge it, deal with the 
problem quickly, and learn from our 
error. We listen to our customers 
as we know that they can help us 
improve our service to them. In return 
a substantial amount of our business 
comes from previous customers, 
existing customers taking more 
space and customer referrals.

THE LOK’nSTORE ACADEMY 

The Lok’nStore Academy continues to bring strategic and operational 
benefits to the business, aligning our training under one branded 
project, improving the sales skills of and providing personal development 
opportunities to our team members. During the year the Academy offered 
training courses on 21 different subjects resulting in 5,000 hours of 
interactive classroom based training to our team members – the equivalent 
of 30 hours per person. We are delighted to report that 9 team members 
completed National Vocational Qualifications (NVQ’s) during the financial 
year bringing the total number of NVQ’s attained to 27 since the  
Academy opened.

Development of our teams through the Academy supports our strategic 
aim to fill future Centre Manager roles internally. Almost 50% of our current 
Centre Managers are internal appointments and we expect to improve this 
percentage as the business grows, giving us committed and talented team 
members right at the customer facing heart of our business. The Academy 
encompasses all in house training and quality audits such as our monthly 
mystery shop programme and standards audits and performance reviews. 

28

Lok’nStore Group Plc Annual Report and Accounts 2018Suppliers
We are committed to conducting our 
business with suppliers in a fair and 
honest manner, with openness and 
integrity, operating in accordance 
with the terms and conditions agreed 
upon. We expect our suppliers to 
operate to these same principles.

Policy on Payment  
of Suppliers
The Group does not follow any 
formal code or standard on payment 
practice. The Company’s policy, 
which is also applied by the Group, 
is to ensure that, in the absence of 
dispute, all suppliers are dealt with in 
accordance with standard payment 
practice, whereby all outstanding 
trade accounts are settled within the 
terms agreed with the supplier at the 
time of the supply or otherwise 30 
days from invoice date. At the year-
end the credit taken from suppliers 
by the Group was 40 days (2017:  
43 days).

Employees
At 31 July 2018 we had 187 
employees (2017: 167). 

We treat our employees with dignity 
and respect and are committed 
to providing a positive attitude in 
the business and an enjoyable 
working environment. We have a 
professional open culture where 
staff can exchange ideas and offer 
suggestions for work and business 
improvement. This encourages our 
staff to build on their skills, through 
appropriate training and regular 
performance review. Regular training 
courses at our Farnborough Head 
Office support these objectives 
and we talk below about the 
contribution Lok’nStore Academy 
makes to this (see the case study 
on the work of the Academy). We 
have a large conference room which 

ENVIRONMENTAL CASE STUDY

As a socially responsible company Lok’nStore is committed to 
reducing the impact our operations have on the environment. To 
ensure this commitment is fulfilled for this year and in the future we 
are proud to confirm that electricity for the entire Lok’nStore Group 
now comes from 100% renewable energy. 

Our electricity supplier obtains its energy either from renewable 
generators or from combined heat and power sources. The 
Group stipulates that all energy supplied must be from renewable 
generation. We believe that a large part of being a socially 
responsible company is ensuring our suppliers share our 
commitment to our green policies.

We continue to install photovoltaic (PV) solar panels on the roofs of 
our new buildings and are proud that we have managed to eliminate 
greenhouse gas emissions from our electricity consumption whilst 
exporting clean green energy to the national grid. 

 Further information on our environmental management and 
performance can be found on page 31.

can accommodate all our training 
requirements for the foreseeable 
future. This reduces outgoings and 
increases and improves contact 
between Head Office and the stores 
by bringing staff into Head Office for 
their training. This in turn contributes 
to attracting and retaining the right 
people which is key to the success  
of Lok’nStore. 

A review of our pay levels was also 
undertaken in the year to ensure all 
of our employees are paid fairly and 
to check our levels are comparable 
in the market. Where necessary, pay 
levels were adjusted but the effect on 
employment costs was minimal. 

This year we launched our company 
Intranet to provide a central point 
of knowledge for all employees 
across the organisation. The system 
is regularly updated with news, 
events and files making it a first 
point of reference for company 
communication and documents.

Share Ownership Plans
We are proud to have share 
ownership plans in which all 
employees are eligible to participate. 
Almost two thirds of our employees 
are members of our Share Incentive 
Plan (SIP) – a tax efficient equity 
scheme. SIP members purchased 
a total of 52,000 shares in the year 
and received a further 46,000 
free shares on top of dividend 
reinvestment. This high level of 
participation is testament to the 
loyalty and commitment of our staff. 

Our personnel are committed and 
motivated and help maintain the 
exemplary levels of friendly service 
that Lok’nStore provides to its 
customers. The Board would like 
to thank all of our staff for their 
commitment to our business and 
for their hard work and efforts over 
the year.

29

Strategic ReportOverviewGovernanceFinancial Statements 
Corporate Social Responsibility Report continued

Employee Benefit Trust 
The Employee Benefit Trust owns 
623,212 shares (2017: 623,212), 
the costs of which are shown as a 
deduction from shareholders’ funds. 
Full details are provided in note 26 – 
Own Shares. 

Health and Safety
The Board recognises the prime 
importance of maintaining high 
standards of Health & Safety and 
healthy working conditions for staff, 
customers, visitors, contractors and 
other people who may be affected 
by our business activities. Lok’nStore 
has a Property Risk Committee 
which meets every other month 
and considers issues relevant to 
Health and Safety and other risk 
issues within the Group under the 
overall supervision of Ray Davies, 
Finance Director, who carries Board 
responsibility for risk management.

The Health and Safety policy is 
reviewed by the Committee on an 
annual basis. It is also amended to 
include changes to Health and Safety 
Law as they occur. The Health and 
Safety policy clearly sets out the 
duties and responsibilities of the 
Chief Executive Officer, Managers 
and all staff within the Group.

Environmental Performance 
Lok’nStore remains committed 
to reducing waste and ensuring 
commitment to its green policies. 
We have been actively monitoring 
and measuring our environmental 
impacts since 2005. By monitoring 
environmental key performance 
indicators (eKPIs) including 
greenhouse gas emissions 
(GHG), water use and waste, and 
reviewing them against our stated 
Environmental Policy, we continue to 
achieve our stated aims; to manage 
waste effectively, control polluting 
emissions and to encourage 
suppliers to minimise their impact  
on the environment. 

The UK government requires all 
quoted companies to report on 
their GHG emissions as part of their 
annual director’s report under the 
Companies Act 2006 (Strategic 
Report and Director’s Report) 
Regulations 2013. As in previous 
years, Lok’nStore engaged Trucost to 
review its reporting of environmental 
impacts for the financial year ending 
31 July 2018. A summary of their 
findings is included on page 31. More 
detail can be found on our website.

30

Lok’nStore Group Plc Annual Report and Accounts 20185,000

HOURS OF  
ACADEMY TRAINING

65%

OF EMPLOYEES ARE 
MEMBERS OF SHARE 
INCENTIVE PLAN 

100%

OF ELECTRICITY FROM 
RENEWABLE SOURCES 

Environmental Management and Performance 
Highlights for the year ending 31 July 2018:

Impact

Trend Comment

Direct Operational 
GHG Emissions 
(scope 1) 

Indirect Operational 
GHG Emissions 
(scope 2) 

Water Consumption

Waste Generation 

This year we worked with our customers to reduce the use of heating from gas sources 
whenever possible. This combined with an active reduction in mileage of Head Office staff 
countered the slight increase in mileage of our maintenance and service vans to effect an 
overall reduction in our direct operational GHG emissions.

We continue to emit no indirect operational GHG emissions due to all our electricity 
coming from renewable feed stocks and onsite photovoltaic electricity generation. Where 
possible PV solar panels will be installed on all new sites going forward. 

By identifying and resolving waste and leakage at the earliest opportunity we have 
continually reduced our consumption of water since 2005. Since 2005, absolute water 
consumption and water use intensity have decreased by 34% and 68% respectively. 

Total waste generation decreased by 35% in the year and during the year we sent more 
waste to recycling than to landfill. We continue to promote recycling in our stores and 
offices to both our staff and our customers.

The company’s environmental reporting is consistent with, “Environmental Key Performance Indicators:  
Reporting Guidelines for UK Business 2006”

Lok’nStore’s GHG reporting for 2017–18 aligns with government guidelines

Trucost found that Lok’nStore assessed and disclosed all material environmental impacts – GHG emissions,  
water consumption and waste generation for its own facilities 

Operational GHG emissions decreased by 8%. Since 2005, GHG emissions have decreased by 83% and when  
normalised by annual revenue have decreased by 92%

GHG emissions from the consumption of purchased electricity remains at 0 due to the Group’s use of electricity  
derived from renewable sources 

The Board is committed to considering the impact our operations have on the environment and minimising them 
wherever possible. We will continue to monitor and report our environmental impacts in line with government guidelines.

The Strategic Report as set out in pages 7 to 31 was approved by the Board of Directors and authorised  
for issue on 26 October 2018 and signed on its behalf by:

Andrew Jacobs  
Chief Executive Officer  

Ray Davies
Finance Director

31

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
32

Lok’nStore Group Plc Annual Report and Accounts 2018Governance

34  Board of Directors and Advisers
36  Corporate Governance
41  Directors’ Report
43  Remuneration Report
44  Statement of Directors’ Responsibilities 
45   Independent Auditor’s Report to the 
Members of Lok’nStore Group Plc

LANDMARK STORE

Wellingborough 

45,000

SQUARE FEET OF MAXIMUM 
LETTABLE AREA

NOW

OPEN

Lok’nStore Wellingborough opened in spring 2018 
and early trading has been very good.

The prominent store, with its strong orange livery, can be 
seen from almost two miles away on the A509! Following the 
success of our two centres in Northampton, this becomes 
our third store to open in Northamptonshire.

Located just off the A45, the store sits in a perfect location 
on the main entrance to the Victoria Retail Park, home 
to a large Tesco Extra as well as Halfords and a B&M 
Homestore. With little established competition, the store 
offers storage space from 16 sq. ft. to over 5,000 sq. ft. and 
will attract customers from across Wellingborough and the 
surrounding areas.

33

Strategic ReportOverviewGovernanceFinancial StatementsBoard of Directors and Advisers 

EXECUTIVE DIRECTORS

Andrew Jacobs (59)  
Chief Executive Officer

Ray Davies (61)  
Finance Director

Neil Newman-Shepherd (41) 
Director

Experience
Andrew established Lok’nStore over 
20 years ago after 8 years working in 
the Japanese equity market. Andrew 
is responsible for strategy, corporate 
finance and property. He has an MPhil in 
Economics from Cambridge University 
and a BSc in Economics from LSE. 

Experience
Ray is a Fellow of the Institute of 
Chartered Accountants and the 
Institute of Chartered Secretaries & 
Administrators. Prior to joining Lok’nStore 
in 2004, Ray held several senior finance 
positions in listed companies in the 
construction, health and fitness sectors.

Experience
Neil joined the Lok’nStore Group in 
October 2006 becoming Sales Director 
in November 2015. Prior to joining 
Lok’nStore, Neil gained retail experience 
at Wickes and Woolworths plc. Neil is 
responsible for sales, marketing and  
our people.

Key Areas of Expertise 
Strategy, corporate finance,  
economics and property.

Key Areas of Expertise 
Finance and accounting, corporate 
reporting, risk management, legal, 
tax and compliance.

Key Areas of Expertise 
Sales, Marketing and Human  
Resource Management.

NON-EXECUTIVE DIRECTORS

Simon Thomas (58) 
Non-Executive Chairman

Edward Luker (69) 
Senior Non-Executive Director

Richard Holmes (58) 
Non-Executive Director

Experience
Simon joined Lok’nStore in 1997 following 
successful careers in the publishing and 
finance sectors. He worked at Reed 
International, Swiss Bank Corporation, 
Nomura International and co-founded 
the emerging markets investment trust 
business at LCF Edmond de Rothschild. 
Simon is responsible for the composition 
and performance of the Board.

Experience
Edward is a Fellow of the Royal Institution 
of Chartered Surveyors. Edward is a well-
known figure in the UK property industry, 
having worked for CB Richard Ellis for 
33 years, where he has been a Director 
and Partner for 20 years. Edward joined 
Lok’nStore in 2007. 

Experience
Richard joined Lok’nStore in 2000 
having held senior marketing and 
commercial roles in Unilever, Boots (as 
Marketing Director and Commercial 
Director) and latterly Specsavers (as 
Group Marketing Director). 

Key Areas of Expertise 
Corporate Finance.

Key Areas of Expertise 
Commercial Property.

Key Areas of Expertise 
Marketing including digital marketing,  
and customer experience.

34

Lok’nStore Group Plc Annual Report and Accounts 2018 
 
 
The Board has over 100 years 
of self-storage experience.

Audit Committee

Remuneration Committee

Find out more about the Company’s 
committees on page 40.

Charles Peal (63) 
Non-Executive Director

Experience
Charles joined Lok’nStore in 2007. 
Charles started his career in 1977 
at 3i Group, the leading UK quoted 
Venture Capital Company. He was Chief 
Executive of Legal and General Ventures 
from 1988 to 2000 and has served on 
several boards since then.

Key Areas of Expertise 
Capital Markets and Fund Management.

DIRECTORS AND ADVISERS

Directors
The Board of Directors is supported by an Assistant Company 
Secretary who assists the Chairman with the setting of meeting 
agendas and provides the information to the Board members 
prior to the meetings. A procedure to enable Directors to take 
independent professional advice if required has been agreed  
by the Board and formally confirmed by all Directors.

S.G. Thomas 

Non-Executive Chairman

A. Jacobs 

R.A. Davies 

Chief Executive Officer

Finance Director

N. Newman-Shepherd  Director

E.T.D. Luker 

R.J. Holmes 

C.P. Peal 

Senior Non-Executive Director

Non-Executive Director

Non-Executive Director

In addition the Board is advised by: 

Secretary and  
Registered Office
Dentons Secretaries Limited  
One Fleet Place 
London 
EC4M 7WS

Nominated Adviser  
and Broker
finnCap Ltd  
60 New Broad Street  
London  
EC2M 1JJ

Solicitors
Dentons UKMEA LLP  
(formerly Maclay Murray  
Spens LLP) 
One Fleet Place  
London  
EC4M 7WS

Solicitors
Glovers LLP  
6 York Street  
London  
W1U 6QD

Auditor
RSM UK Audit LLP  
25 Farringdon Street  
London  
EC4A 4AB 

Registrars
Link Asset Services  
(Formerly Capita Registrars) 
Link Group 
6th Floor, 65 Gresham Street,  
London  
EC2V 7NQ 

Solicitors
Goodman Derrick LLP  
10 St Bride Street  
London 
EC4A 4AD

To find out more visit: 
www.loknstore.com/
investors/the-board

35

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Governance

The Board of Lok’nStore Group Plc has always sought to operate the highest level of 
governance standards appropriate to the size and nature of the Company. Although the 
Company has not been obliged to comply with a recognised code, its annual reporting  
has previously detailed how the company has followed the UK Corporate Governance  
Code and where it has departed from the code explained why. 

Internal Control
The Board is responsible for ensuring that the Group has 
established and operates a system of internal control. In 
this context, internal control is defined as those policies 
and processes established to ensure that business 
objectives are achieved cost effectively, assets and 
shareholder value are safeguarded, and laws, regulations 
and policies are complied with. Controls can provide 
reasonable but not absolute assurance that risks are 
identified and adequately managed to achieve business 
objectives and to minimise material errors, losses and 
fraud or breaches of laws and regulations.

The Group operates a strict system of internal financial 
control, which is designed to ensure that the possibility 
of misstatement or loss is kept to a minimum. There is 
a comprehensive system in place for financial reporting 
and the Board receives a number of reports to enable 
it to carry out these functions in the most efficient 
manner. These procedures include the preparation of 
management accounts, forecast variance analysis and 
other ad hoc reports. There are clearly defined authority 
limits throughout the Group.

The Group continues to develop the internal audit 
function utilising operational management to make 
unannounced store visits as part of a process 
supported by audit control checklists and other 
procedures. This undertaking has contributed to 
sales by promoting efficient store management, but 
also addresses risk and credit control, cash and store 
banking, and space and customer management. The 
internal audit checks are designed to ensure any fraud 
or mismanagement is quickly identified. The Group has 
a whistle-blowing procedure within its staff handbook, 
which is issued to all staff. All employees may raise 
concerns about malpractice or improper or potentially 
illegal behaviour in confidence without concern of 
victimisation or disciplinary action.

In March 2018, the London Stock Exchange published 
Aim Notice 50 which requires AIM companies to state 
which of the recognised corporate governance codes 
the Board of directors has decided to apply, how the 
company complies with that code and where it departs 
from the code an explanation of the reasons for doing so. 
Having reviewed the two recognised codes, the Board 
has decided to apply the Quoted Companies Alliance’s 
Corporate Governance code (‘QCA Code’). 

As Chairman it is my responsibility to ensure the Company 
complies with the QCA code and where the company 
deviates to explain why the Director’s believe this to be 
in the best interests of the Company. In this section, we 
hope to demonstrate our company’s good corporate 
governance structure and where our practices differ from 
the expectations set by the QCA Code, why they do so. 
You can find more information including our reporting 
directly referenced to the 10 principles of the QCA code  
on the corporate governance page in the investor section 
on our website. 

Our Governance Structure

THE BOARD

Remuneration Committee

Meets Once a Year 

Audit Committee

Meets Twice a Year 

Chaired by Edward Luker 

Chaired by Charles Peal

See page 40 for more information

See page 40 for more information

EXECUTIVE BOARD COMMITTEE
Meets Monthly 

Considers:  
Strategy, Management accounts, Store operations, 
Customer Issues & Human Resources

Capex 
Committee

Property  
Committee

Property Risk  
Committee

Meets Monthly

Meets Weekly

Meets Quarterly

Considers: 
proposed capital 
expenditure, actual 
spend against budgets 

Considers: 
Sites under 
development 
New acquisitions

Considers: 
Risks associated  
with properties 
including HS&E 

OPERATIONAL MANAGEMENT
Day-to-day Business Delivery

36

Lok’nStore Group Plc Annual Report and Accounts 2018The Board
Three Executive Directors and Four Non-Executive Directors

Meets:

Considers:

Receives:

5 times a year with  
teleconferences  
when required 

•  Financial strategy

•  Company performance 

•  Major investments

•  Capital resources 

•  Risk Management

•  Reporting to shareholders

•  Detailed management accounts against 

budgets

•  A current trading appraisal

•  Minutes of all subcommittees 

•  The Risk Register

•  The Conflicts Register

The Directors
The Board consists of three Executive Directors and Four Non-Executive Directors. The expertise of the directors 
covers Company Law, Corporate Finance, Economics, Finance and Accounting, Corporate Reporting, Risk 
Management, Tax and Compliance, Marketing, Operations, Property Law and Strategy. 

Activities 
The Non-Executive Directors provide considerable support to the Chief Executive Officer and while much of this is via 
informal meetings, telephone calls and email correspondence, the Non-Executive Directors also lend their expertise  
and experience to other members of the management team (see ‘Our Board in Action’ for an account of this). 

Conflicts of Interest
The Directors have a responsibility to act in the best interests of the Group and its Shareholders and in keeping with 
this responsibility it is imperative that Directors are aware of and properly manage potential conflicts of interest.

The table below shows the directorships that the current Group Directors hold in other Companies both inside and 
outside the Group:

Andrew Jacobs  
Andrew Jacobs (UK) Limited  
Lok’nStore Limited* 
Saracen DataStore Limited*

Ray Davies  
Ash Road SS Limited  
Davies Elise Consulting Limited  
Lincoln Space Solutions Limited 
Lok’nStore Limited* 
Lok’nStore Trustee Limited* 
ParknCruise Limited* 
Saracen DataStore Limited* 
Semco Engineering Limited* 
Semco Machine Tools Limited* 
Southern Engineering and Machinery Co. Limited* 

* Lok’nStore Group Companies

**Guernsey registered company

Neil Newman-Shepherd 
Lok’nStore Limited*

Simon Thomas 
Lok’nStore Limited*  
Simon Thomas (UK) Limited

Edward Luker 
Edward Luker Consultancy Limited 
St George’s School Ascot Trust Limited 

Richard Holmes 
Lok’nStore Limited*  
Lok’nStore Trustee Limited*  
First Contact Limited** 

Charles Peal 
Warnborough Asset Management Limited

37

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Governance continued

Conflicts of interest arise where an individual’s personal 
interests or those interests related to legitimate outside 
roles may conflict with the interests of the Group. This 
could, for example, inhibit open discussions or lead to 
a perception that the individual is acting outside of the 
Group’s interests.

It is recognised that conflicts of interest will inevitably occur 
from time to time and that Directors legitimately undertake 
roles outside of the Group. The Board therefore believes 
it is important to be transparent in terms of such interests 
and to ensure they are properly recorded and, where 
necessary, Directors will withdraw from decision-making 
if there is a danger of perceived conflict. 

Board Evaluation and Composition 

A register of interests is maintained by the Assistant 
Company Secretary and is circulated to the Directors in 
advance of each Board meeting. Conflicts of Interest are 
considered and authorised by the Board as they arise. 

We report in note 29 related party transactions. 
Additionally, within note 29, in the interests of 
transparency we include items which, while not strictly 
falling within the definition of a related party transaction, 
are still considered matters of interest.

Board Attendance

Total Number of  
Meetings in 2017/2018 

Executive Directors

Andrew Jacobs

Ray Davies

Neil Newman-Shepherd

Non-Executive Directors

Simon Thomas

Edward Luker

Charles Peal

Richard Holmes

Board

5 (2 Telecon)

5 (2)

5 (2)

5 (2)

5 (2)

5 (2)

5 (2)

5 (1)

Audit 
Committee

Remuneration 
Committee

Annual  
General 
Meeting

%  

Attendance

2

n/a

n/a

n/a

n/a

2

2

n/a

1

n/a

n/a

n/a

n/a

1

n/a

1

1

1

1

1

1

1

1

1

100%

100%

100%

100%

100%

100%

89%

The 2018 QCA Code expects companies to, ‘evaluate 
board performance based on clear and relevant 
objectives, seeking continuous improvement.’ Our 
Executive Directors are evaluated on a quarterly basis 
via the company’s senior management review system in 
which objectives are set and performance against these 
objectives is subsequently measured. Remuneration 
is linked to these objectives and may include relevant 
performance targets such as number of new properties 
acquired or turnover growth. Our Non-executives were 
evaluated informally within this year’s review of our Board 
composition and we report on this below. 

We have previously reported (against The UK Corporate 
Governance Code’s requirement that a smaller  
company should have at least 2 Non-Executive 
Directors that are deemed independent) that all of 
our non-executive directors have served for longer 
than 9 years and were therefore no longer deemed 

independent. Our new code, the Quoted Companies 
Alliance Code, takes a more pragmatic approach 
stating that, ‘length of tenure does not automatically 
affect independence’ and that the Board should, ‘make 
a decision regarding such director’s independence.’

Therefore as part of our review of the Board composition 
this year we looked at the ability of our Non-Executive 
directors to be objective, the experience each of our 
non-executive directors brings to the business and the 
contribution they have made in the year. We established 
that the broad range of skills, expertise and attitude 
amongst the Executive and Non-Executive Directors 
includes all the matters that the Company deals with – 
strategy, property, finance, human resources, marketing, 
and organisation. Further the long experience of Board 
Members continues to be considered an asset and all 
express challenges freely and robustly. 

38

Lok’nStore Group Plc Annual Report and Accounts 2018We also met with potential non-executive directors to 
explore what expertise they might bring to the Board 
and discussed the balance between new experiences 
and increasing costs. After careful consideration we 
concluded that the current composition of the Board 
remains in the best interest of shareholders and the 
company as a whole.

Non-Executive Directors who have served over 9 years 
must offer themselves for re-election at every Annual 
General Meeting and accordingly Simon Thomas, 
Edward Luker, Charles Peal and Richard Holmes offer 
themselves for re-election at every AGM.

Directors’ Remuneration 
The Remuneration Committee consists of Edward Luker 
(Chairman of the Committee) and Richard Holmes. 
The Committee meets and considers, within existing 
terms of reference, the remuneration policy and makes 
recommendations to the Board for each Executive 
Director. The Committee’s remuneration policy aims to 
design a package that will align the interests of Executive 
Directors and those of shareholders. The Executive 
Directors’ remuneration consists of a package of basic 
salary, bonuses and share options, which are linked to 
corporate achievements and these levels are determined 
by the Remuneration Committee. 

Performance related bonuses are calculated in 
accordance with strict and measurable performance 
criteria. There are no specific performance conditions 
relating to the historic grant of share options beyond the 
share price performance. The Remuneration Committee 
has introduced appropriate performance criteria to apply 
for the grant of future share options as part of long term 
performance awards in order to meet the objectives 
of the business and accord with accepted corporate 
governance. The details of each Director’s remuneration 
are set out in note 6 in the financial statements.

The Committee meets once a year and considers 
proposals from the Chairman and Chief Executive Officer.

Shareholder Relations
We aim to provide balanced, clear and transparent 
communications which allow our shareholders to 
understand our performance, strategy and prospects. 
Further aiding transparency is the fact that the Group has 
a straight forward capital structure; one class of shares 
and one lending bank. 

The Directors also meet and discuss the performance 
of the Group with shareholders throughout the year with 
specific schedules to visit institutional investors, analysts 
and the media being held after the announcement of 
the half year and full year results. At the AGM the Board 
give a presentation of events and progress during the 
year. Attendee shareholders are encouraged to mix and 
engage with the Directors after the formal business of the 
AGM has concluded.

Regular Regulatory News Service announcements 
(RNS) are made via the London Stock Exchange 
throughout the year keeping all shareholders informed 
about acquisitions, trading conditions, director dealings 
etc. Queries raised by a shareholder, either verbally or 
in writing, are promptly answered by whoever is best 
placed on the Board to do so. 

Accounting Dates and  
Reporting Calendar 2018

January

February

March

April

May

June

July

August

September

October

November

December

H1 Period-End

Pre-close Trading Statement (H1)

Interim Results announced 
Institutional Investor visits

Institutional Investor & Media Site visits

Financial Year-End

Pre-close Trading Statement

Preliminary Statement 
Institutional Investor visits

AGM

Accountability and Audit
The Board believes that the audited Annual Report 
and Accounts play an important part in presenting all 
shareholders with an assessment of the Group’s position 
and prospects. The Strategic Review contains a detailed 
consideration of the Group’s position and prospects.

39

Strategic ReportOverviewGovernanceFinancial StatementsCorporate Governance continued

OUR BOARD IN ACTION
As the Director responsible for Specsavers’ 
compliance with the General Data Protection Act 
(GDPR) our Non-Executive Director Richard Holmes’ 
knowledge and experience was invaluable in our 
own GDPR compliance project. Richard spent time 
with our team discussing the implications of the new 
rules and how our data collection and management 
processes might have to change in order to comply. 
He reviewed our project plan and supported the 
team towards compliance when the Act came into 
force in May this year. 

Board Committees 
The following section introduces the Group’s 
committees, members and the terms of reference.

Nomination Committee 
A Nomination Committee would oversee the appointment 
of a new Director. Due to the relatively small size of the 
Company, the Board do not believe that a Nomination 
Committee is necessary. In the event of a proposal to 
appoint a new Director, this is discussed at a full Board 
meeting with each member being given the opportunity 
to meet the individual concerned prior to any formal 
decision being taken.

Each member of the Board is subject to the re-election 
provisions of the Articles of Association, which require 
them to offer themselves for re-election at least once 
every three years. 

Remuneration Committee
The Remuneration Committee consists of Edward Luker 
(Chairman of the Committee) and Richard Holmes. The 
Committee meets once a year and considers, within 
existing terms of reference, the remuneration policy and 
makes recommendations to the Board for each Executive 
Director. Further the committee considers proposals 
from the Chief Executive Officer on the remuneration of 
the operational management team especially in relation 
to bonus share option awards under the long term 
performance related pay schemes. 

The Committee’s remuneration policy aims to design a 
package that will align the interests of Executive Directors 
and those of shareholders. The Executive Directors’ 
remuneration consists of a package of basic salary, 
bonuses and long term performance related pay including 
share options, which are linked to corporate achievements 
and these levels are determined by the Remuneration 
Committee. The details of each Director’s remuneration 
are set out in the Remuneration Report on page 43 and 
more details are given in note 6 in the financial statements.

Audit Committee
The Company has an Audit Committee, to whom 
the external auditor, RSM UK Audit LLP, reports. The 
Committee consists of Charles Peal (Chairman of the 
Committee) and Edward Luker. Charles Peal is the 
Committee’s Nominated Financial Expert (for details  
of Charles’s experience please see his biography on  
page 35). 

The Committee is responsible for the relationship with the 
Group’s external auditor and the review of the Group’s 
financial reporting and internal controls.

The Committee meets prior to the announcement of the 
Group’s financial results to consider the Auditors’ Findings 
Report and consider any corresponding recommendations. 
It also convenes to discuss and review the findings of the 
external JLL Valuation Report prior to the Group’s year-
end results. The Committee, would convene at other times 
should it be necessary.

The Audit Committee also undertakes a formal assessment 
of the auditor’s independence each year, which includes:

•  a review of non-audit services provided to the 

Group and related fees;

•  discussion with the auditor of a written report 

detailing all relationships with the Company and any 
other parties that could affect independence or the 
perception of independence;

•  a review of the auditor’s own procedures for ensuring 
the independence of the audit firm and partners 
and staff involved in the audit, including the regular 
rotation of the audit partner every five years; and

•  obtaining written confirmation from the auditor that, in 
their professional judgement, they are independent.

An analysis of the fees payable to the external audit firm in 
respect of both audit and non-audit services during the year 
is set out in note 5 to the financial statements.

The Committee is satisfied that the external auditor remains 
independent in the discharge of their audit responsibilities.

The Board will continue to review the Company’s corporate 
governance and annual reporting against the QCA Code 
and to implement appropriate systems in order to support 
the Directors in executing their responsibilities to all of the 
Company’s Stakeholders.

On behalf of the Board.

Simon G Thomas
Chairman
26 October 2018

40

Lok’nStore Group Plc Annual Report and Accounts 2018Directors’ Report

The Directors submit their report and the audited 
financial statements of the Company and of the  
Group for the year ended 31 July 2018.

Principal Activity
The principal activity of the Group during the year was 
that of providing self-storage and related services.

Review of the Business and Future 
Developments
A detailed account of the Group’s progress during 
the year and its future prospects are set out in the 
Chairman’s Statement on page 2 and the Strategic  
Report on pages 7 to 31. 

The key performance indicators are set out in the 
Highlights on page 1 and discussed in more detail in the 
Financial Review on page 20 and the Chief Executive’s 
Review on page 13. Commentary on financial risk 
management is included on page 26 and disclosures 
on financial instruments are provided in note 16.

Going Concern
A review of the Group’s business activities, together with 
the matters likely to influence its future development, 
performance and its position in the wider market are 
set out in the Strategic Report. The financial position 
of the Group, its cash flows and borrowing facilities 
are shown in the Statement of Financial Position, Cash 
Flow Statement and corresponding notes and policies 
contained within the financial statements.

with all bank covenants and undertakings and is not 
obliged to make any repayments prior to expiration.  
The financial statements are therefore prepared on a 
going concern basis.

Dividend 
In respect of the current year, the Directors propose 
that a final dividend of 7.67 pence per share (2017: 
6.33 pence) will be paid on 11 January 2019 to 
shareholders on the register on 30 November 2018. The 
corresponding ex-dividend date is 29 November 2018. 
The total estimated dividend to be paid is £2.22 million 
based on the number of shares in issue on 17 October 
2018 as adjusted for shares held in the Employee 
Benefits Trust. This dividend is subject to approval by 
shareholders at the Annual General Meeting and has not 
been included as a liability in these financial statements.

Events after the Reporting Date
Reportable events after the reporting date are set out 
in note 31 in the financial statements. 

Directors
The following Directors held office during the year and 
subsequently:

SG Thomas
A Jacobs 
RA Davies 
N Newman-Shepherd

ETD Luker
RJ Holmes
CP Peal

Further information concerning the Group’s objectives, 
policies, its financial risk management objectives as well 
as details of financial instruments and credit and liquidity 
risk are also found in the Strategic Report and in the 
notes to the financial statements.

The Directors can report that, based on the Group’s 
budgets and financial projections, they have satisfied 
themselves that the business is a going concern. The 
Board has a reasonable expectation that the Company 
and the Group have adequate resources and facilities 
to continue in operational existence for the foreseeable 
future based on Group cash balances of £5.0 million, 
(2017: £11.4 million) undrawn committed facilities at 31 
July 2018 of £12.7 million (2017: £11.2 million) and cash 
generated from operations (2018: £7.0 million 2017: £5.5 
million). In February 2018, the Group increased its bank 
facility by £10 million to £50 million with Royal Bank 
of Scotland on equivalent terms; the Group will now 
operate its £50 million revolving credit facility with RBS 
plc until 14 January 2023. The Group is fully compliant 

Details of the interests of the Directors in the shares 
of the Company are set out below and details of 
their remuneration are disclosed in note 6 of the 
financial statements.

Biographical details of the Directors are set out on  
pages 34 and 35.

Reappointment of Directors
Richard Holmes, Edward Luker and Charles Peal who 
have over 14, 11 and 11 years tenure respectively as 
Non-Executives are required under the Companies Act 
2006 to offer themselves for re-election at every AGM 
and accordingly offer themselves for re-election at the 
next AGM. Simon Thomas by virtue of his accumulated 
tenure both as an executive and a non-executive director 
also offers himself for re-election at the next AGM. 

Directors’ and Officers’ Liability Insurance
The Company has liability insurance covering the Directors 
and Officers of the Company and its subsidiaries.

41

Strategic ReportOverviewGovernanceFinancial StatementsDirectors’ Report continued

Substantial Shareholdings 
The Directors have been notified or are aware that the following are interested in 3% or more of the issued Ordinary 
Share capital of the Company as at 17 October 2018:

Current 
rank

% at  
17 Oct  
2018

Number  
of shares

Total 
shares 
in issue)

% at  
13 Oct 
 2017

Andrew Jacobs

Miton Asset Management

Simon Thomas

Canaccord Genuity Wealth 
Management (previously Hargreave 
Hale Investment Managers)

Cavendish Asset Management

Slater Investments

Downing

1

2

3

4

5

6

7

17.64

5,204,600

8.50

6.03

5.56

5.07

4.16

4.15

2,509,455

1,780,000

1,640,000

1,496,500

1,228,750

1,225,250

17.75

10.46

6.14

5.59

5.14

4.19

2.24

Total  
shares 
in issue)

Number  
of shares

5,205,600

3,067,171

1,800,000

1,640,000

1,507,750

1,228,750

656,399

29,505,919

29,323,9231

1 Represents total shares in issue.

Market Valuation of Freehold Land and Buildings
The changes in property, plant and equipment during the year and details of property valuations at 31 July 2018  
are shown in note 10(b) to the Financial Statements. Further commentary on the property portfolio is contained  
in the Property Review on page 18 and in the Financial Review on page 22.

Share Buy-back Authority
Authority will be sought at the Company’s AGM on 11 December 2018 from shareholders to approve a share 
buyback authority. The buy-back authority will only be exercised in circumstances where the Directors regard such 
purchases to be in the best interests of shareholders as a whole.

Statement of Disclosure of Information to the Auditor
The Directors who were in office at the date of approval of these financial statements have confirmed that, as far 
as they are aware, there is no relevant audit information of which the auditor is unaware. Each of the Directors has 
confirmed that they have taken all the steps that they ought to have taken as Directors in order to make themselves 
aware of any relevant audit information and to establish that it has been communicated to the auditor.

Annual General Meeting
The Company’s Annual General Meeting will be held on 11 December 2018 at 5.30pm at the offices of Goodman 
Derrick LLP 10, St Bride Street London EC4A 4AD.

Auditor
A resolution to reappoint RSM UK Audit LLP as auditor will be put to the members at the Annual General Meeting.

A formal notice together with explanatory circular and Form of Proxy will be sent to shareholders.

On behalf of the Board:

Ray Davies
Director
26 October 2018

42

Lok’nStore Group Plc Annual Report and Accounts 2018Remuneration Report

Although the Group is not required to set out a formal Remuneration Report we set out below the  
key components of the Directors’ remuneration in accordance with AIM Rule 19.

Base Salary: Provides competitive fixed remuneration 
to retain key employees and reflect their experience and 
expertise in the context of the role and set by reference 
to the market.

Annual and Monthly Bonuses: Aligns reward to 
key Group strategic objectives and drives short-term 
performance.

Long Term Incentive Plan: Following strict 
performance criteria aligns Executive Director interests 
with those of shareholders and rewards achievement 
of the long term plan. (See below and note 22(b) of the 
financial statements).

All Employee Scheme: The Group operates an HMRC 
approved Share Incentive Plan (SIP). This encourages  
share ownership by all employees and allows them to 

share in the long term success of the Group. R Davies 
and N Newman, Executive Directors, also participate in 
this scheme.

Other Benefits: The benefits reported in the table below 
all relate to medical insurance premiums paid on behalf  
of the Directors. An additional benefit is Death in Service 
Insurance typically at four times base salary (subject to a 
cap of £0.5 million).

Service Contracts: Executive Directors’ service 
contracts operate on a rolling basis without a specific 
end-date providing for one year’s notice on the part of 
the Company and 6 months’ notice on the part of the 
employee. Non executives do not have service contracts 
with the Company but rather their appointments are 
governed by letters of appointment.

Directors’ remuneration

2018
Executive:
A Jacobs
RA Davies
Neil Newman-Shepherd
Non-Executive:
SG Thomas
RJ Holmes
ETD Luker
CP Peal

Emoluments 
£

Bonuses 
£

Pension 
£

Benefits
 £

Sub total 
£

Gains on 
share options
 £

216,487
131,280
75,172

30,000
21,648
27,061
21,648
523,296

26,000
19,222
42,477

–
–
–
–
87,699

–
31,190
2,255

–
–
–
–
33,445

4,272
4,090
1,933

4,009
–
–
–
14,304

246,759
185,782
121,837

34,009
21,648
27,061
21,648
658,744

–
20,415
71,317

–
–
–
–
91,732

Total
 £

246,759
206,197
193,154

34,009
21,648
27,061
21,648
750,476

Details of the Directors remuneration is shown above. Key management personnel are defined as the Directors of the 
Group and the additional participants in the Long Term Partnership Performance Plan (LTPPP).

The following table shows a summary of the options  
held by Directors under all schemes. Refer notes 20 
to 23 for details. 

A Jacobs

SG Thomas

RA Davies 

N Newman-Shepherd

Total

Total at  

31 July 2018

206,087

25,217

254,719

183,082

669,105

The grant of options to Executive Directors and senior 
management is recommended by the Remuneration 
Committee on the basis of their contribution to the 
Group’s success. The options vest after two and a  
half or three years. 

Unapproved Share Options – Long Term 
Partnership Performance Plan (LTPPP)
On 2 July 2018 the Group adopted a Company Long 
Term Partnership Performance Plan (LTPPP). The Plan 
is a discretionary benefit offered by the Company for the 
benefit of selected key employees including Executive 
Directors. Its main purpose is to increase the interest of 
the employees in the Groups long term business goals 
and performance through share ownership. It contains 
specific performance criteria. Further details are set out 
in note 22(b) of the financial statements.

On behalf of the Board and signed on its behalf by:

Andrew Jacobs  
Chief Executive Officer 

Ray Davies
Finance Director

43

Strategic ReportOverviewGovernanceFinancial Statements 
   
Statement of Directors’ Responsibilities

The Directors are responsible for preparing the Strategic Report and  
Directors’ Report and the financial statements in accordance with applicable  
law and regulations.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Group’s and the Company’s transactions 
and disclose with reasonable accuracy at any time the 
financial position of the Group and the Company and 
enable them to ensure that the financial statements 
comply with the Companies Act 2006. They are also 
responsible for safeguarding the assets of the Group  
and the Company and hence for taking reasonable  
steps for the prevention and detection of fraud and  
other irregularities.

The Directors are responsible for the maintenance and 
integrity of the corporate and financial information on the 
Lok’nStore Group Plc websites.

Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions.

Company law requires the directors to prepare Group 
and Company Financial Statements for each financial 
year. The Directors are required by the AIM Rules of 
the London Stock Exchange to prepare Group financial 
statements in accordance with International Financial 
Reporting Standards (“IFRS”) as adopted by the 
European Union (“EU”) and have elected under company 
law to prepare the Company financial statements in 
accordance with IFRS as adopted by the EU.

The financial statements are required by law and IFRS 
adopted by the EU to present fairly the financial position 
of the Group and the Company and the financial 
performance of the Group. The Companies Act 2006 
provides in relation to such financial statements that 
references in the relevant part of that Act to financial 
statements giving a true and fair view are references to 
their achieving a fair presentation.

Under company law the Directors must not approve 
the financial statements unless they are satisfied that 
they give a true and fair view of the state of affairs of the 
Group and the Company and of the profit or loss of the 
Group for that period. 

In preparing the Group and Company financial 
statements the directors are required to:

a. 

b. 

c. 

d. 

 select suitable accounting policies and then apply 
them consistently;

 make judgements and accounting estimates that 
are reasonable and prudent;

 state whether they have been prepared in 
accordance with IFRSs adopted by the EU; and

 prepare the financial statements on the going 
concern basis unless it is inappropriate to 
presume that the Group and the Company will 
continue in business.

44

Lok’nStore Group Plc Annual Report and Accounts 2018Independent Auditor’s Report 
to the Members of Lok’nStore Group Plc

Opinion
We have audited the financial statements of 
Lok’nStore Group Plc (the ‘parent company’) and its 
subsidiaries (the ‘group’) for the year ended 31 July 
2018 which comprises the consolidated statement of 
comprehensive income, the consolidated and company 
statements of change in equity, the consolidated 
and company statements of financial position, the 
consolidated statement of cash flows and notes to the 
financial statements, including a summary of significant 
accounting policies. The financial reporting framework 
that has been applied in their preparation is applicable 
law and International Financial Reporting Standards 
(IFRSs) as adopted by the European Union and, as 
regards the parent company financial statements, 
as applied in accordance with the provisions of the 
Companies Act 2006. 

In our opinion:

• 

• 

• 

• 

the financial statements give a true and fair view of 
the state of the group’s and of the parent company’s 
affairs as at 31 July 2018 and of the group’s profit for 
the year then ended;

the group financial statements have been properly 
prepared in accordance with IFRSs as adopted by the 
European Union;

the parent company financial statements have been 
properly prepared in accordance with IFRSs as 
adopted by the European Union and as applied in 
accordance with the Companies Act 2006; and

the financial statements have been prepared in 
accordance with the requirements of the Companies 
Act 2006.

Basis for opinion
We conducted our audit in accordance with 
International Standards on Auditing (UK) (ISAs (UK)) 
and applicable law. Our responsibilities under those 
standards are further described in the Auditor’s 
responsibilities for the audit of the financial statements 
section of our report. We are independent of the 
group and the parent company in accordance with the 
ethical requirements that are relevant to our audit of 
the financial statements in the UK, including the FRC’s 
Ethical Standard as applied to SME listed entities and 
we have fulfilled our other ethical responsibilities in 
accordance with these requirements. We believe that 
the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion.

Conclusions relating to going concern
We have nothing to report in respect of the following 
matters in relation to which the ISAs (UK) require us to 
report to you where:

• 

• 

the directors’ use of the going concern basis 
of accounting in the preparation of the financial 
statements is not appropriate; or

the directors have not disclosed in the financial 
statements any identified material uncertainties that 
may cast significant doubt about the group’s or the 
parent company’s ability to continue to adopt the 
going concern basis of accounting for a period of at 
least twelve months from the date when the financial 
statements are authorised for issue.

Key audit matters
Key audit matters are those matters that, in our 
professional judgment, were of most significance in our 
audit of the financial statements of the current period 
and include the most significant assessed risks of 
material misstatement (whether or not due to fraud) we 
identified, including those which had the greatest effect 
on the overall audit strategy, the allocation of resources 
in the audit and directing the efforts of the engagement 
team. These matters were addressed in the context of 
our audit of the financial statements as a whole, and in 
forming our opinion thereon, and we do not provide a 
separate opinion on these matters.

The key audit matter identified is the valuation of 
properties as set out below:

Property valuation
Risk
Fair values are calculated using actual and forecast 
inputs such as: occupancy, capitalisation rates, 
maximum lettable area, operating expenses and net 
rent per square foot by property as at 31 July 2018. 
In addition, the external valuer applies professional 
judgement concerning market conditions and factors 
impacting individual properties.

We consider property valuation to be a significant and key 
risk of material misstatement as the valuation process is 
subjective and inherently judgemental in nature. 

Refer to note 10(b) to the financial statements for the 
disclosures relating to the property valuations.

45

Strategic ReportOverviewGovernanceFinancial StatementsIndependent Auditor’s Report continued
to the Members of Lok’nStore Group Plc

Other information
The directors are responsible for the other information. 
The other information comprises the information 
included in the annual report, other than the financial 
statements and our auditor’s report thereon. Our 
opinion on the financial statements does not cover the 
other information and, except to the extent otherwise 
explicitly stated in our report, we do not express any 
form of assurance conclusion thereon. 

In connection with our audit of the financial statements, 
our responsibility is to read the other information and, 
in doing so, consider whether the other information is 
materially inconsistent with the financial statements 
or our knowledge obtained in the audit or otherwise 
appears to be materially misstated. If we identify 
such material inconsistencies or apparent material 
misstatements, we are required to determine whether 
there is a material misstatement in the financial 
statements or a material misstatement of the other 
information. If, based on the work we have performed, 
we conclude that there is a material misstatement of 
this other information, we are required to report that 
fact. We have nothing to report in this regard.

Opinions on other matters prescribed  
by the Companies Act 2006
In our opinion, based on the work undertaken in the 
course of the audit:

• 

• 

the information given in the Strategic Report and the 
Directors’ Report for the financial year for which the 
financial statements are prepared is consistent with 
the financial statements; and

the Strategic Report and the Directors’ Report have 
been prepared in accordance with applicable legal 
requirements.

Approach
Our approach to auditing the valuations involved  
the following:

•  We tested the integrity of the information provided to 
the external valuer by management by agreeing key 
inputs such as actual occupancy and profitability to 
underlying records and source evidence;

•  We evaluated the competence, capabilities and 

objectivity of external valuation experts;

•  We assessed the scope of the work which the 
external valuer was requested to perform by 
management and the valuation methodology applied;

•  We discussed the valuations with the external 

valuer and challenged them on the key assumptions 
applied and focussed on properties we identified as 
having significant or unusual valuation movements 
(compared to underlying performance or previous 
periods); and 

•  We challenged management to justify the 

assumptions used in the model (particularly in  
respect of trading forecasts and comparison of  
those forecasts to actual results).

Our application of materiality
When establishing our overall audit strategy, we set 
certain thresholds which help us to determine the 
nature, timing and extent of our audit procedures and to 
evaluate the effects of misstatements, both individually 
and on the financial statements as a whole. During 
planning we determined a magnitude of uncorrected 
misstatements that we judge would be material for 
the financial statements as a whole (FSM). During 
planning FSM was calculated at £559,500 which was 
not changed during the course of our audit. We agreed 
with the Audit Committee that we would report to them 
all unadjusted differences in excess of £20,000, as well 
as differences below those thresholds that, in our view, 
warranted reporting on qualitative grounds. 

An overview of the scope of our audit
Our audit was scoped by obtaining an understanding of 
the Group and its control environment, including Group-
wide controls, and assessing the risks of material 
misstatement. The scope of our audit covered 100% 
of both consolidated profit before tax and consolidated 
net assets. Subsidiaries that were subject to audit 
exemption were audited to group materiality as part  
of the audit of the consolidated financial statements.

46

Lok’nStore Group Plc Annual Report and Accounts 2018Matters on which we are required  
to report by exception
In the light of the knowledge and understanding of the 
group and the parent company and its environment 
obtained in the course of the audit, we have not identified 
material misstatements in the Strategic Report or the 
Directors’ Report.

We have nothing to report in respect of the following 
matters in relation to which the Companies Act 2006 
requires us to report to you if, in our opinion:

•  adequate accounting records have not been kept by 

the parent company, or returns adequate for our audit 
have not been received from branches not visited by 
us; or

• 

the parent company financial statements are not in 
agreement with the accounting records and returns; or

•  certain disclosures of directors’ remuneration 

specified by law are not made; or

•  we have not received all the information and 

explanations we require for our audit.

Responsibilities of directors
As explained more fully in the directors’ responsibilities 
statement (set out on page 44), the directors are 
responsible for the preparation of the financial 
statements and for being satisfied that they give a 
true and fair view, and for such internal control as 
the directors determine is necessary to enable the 
preparation of financial statements that are free from 
material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors 
are responsible for assessing the group’s and the 
parent company’s ability to continue as a going 
concern, disclosing, as applicable, matters related 
to going concern and using the going concern basis 
of accounting unless the directors either intend to 
liquidate the group or the parent company or to cease 
operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit  
of the financial statements
Our objectives are to obtain reasonable assurance 
about whether the financial statements as a whole 
are free from material misstatement, whether due to 
fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a 
high level of assurance, but is not a guarantee that 
an audit conducted in accordance with ISAs (UK) will 
always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these 
financial statements.

A further description of our responsibilities for the audit 
of the financial statements is located on the Financial 
Reporting Council’s website at: http://www.frc.org.uk/
auditorsresponsibilities. This description forms part of 
our auditor’s report.

Use of our report
This report is made solely to the company’s members, 
as a body, in accordance with Chapter 3 of Part 16 of 
the Companies Act 2006. Our audit work has been 
undertaken so that we might state to the company’s 
members those matters we are required to state to 
them in an auditor’s report and for no other purpose. 
To the fullest extent permitted by law, we do not accept 
or assume responsibility to anyone other than the 
company and the company’s members as a body, for 
our audit work, for this report, or for the opinions we 
have formed.

Graham Ricketts
(Senior Statutory Auditor)
For and on behalf of RSM UK Audit LLP,  
Statutory Auditor  
Chartered Accountants 
25 Farringdon Street 
EC4A 4AB

26 October 2018

47

Strategic ReportOverviewGovernanceFinancial Statements 
48

Lok’nStore Group Plc Annual Report and Accounts 2018Financial  
Statements

50   Consolidated Statement of  
Comprehensive Income

51   Consolidated Statement of Changes in Equity
52   Company Statement of Changes in Equity
53   Statements of Financial Position
54   Consolidated Statement of Cash Flows
55  Accounting Policies
64   Notes to the Financial Statements 
94  Glossary
95  Our Stores

LANDMARK STORE

Hemel Hempstead

45,000

SQUARE FEET OF MAXIMUM 
LETTABLE AREA

NOW

OPEN

Lok’nStore Hemel Hempstead opened in November 
2017 and is our tallest storage centre so far. 

Located just off junction 8 of the M1 this striking centre, with 
its powerful cantilevered façade, is accessible from the main 
road off the motorway into the heart of Hemel Hempstead. 
Opposite is the soon-to-open Maylands Gateway Retail 
Park. With brands such as Aldi, Costa and McDonalds 
this will bring excellent footfall to the immediate area. With 
over 40% of new customers coming from passing traffic, 
this development will bring even more new customers to 
the store. 

Hemel Hempstead is the 8th store we have opened under 
a management contract. Standing an impressive 18 metres 
above the ground, the store offers storage spaces of all 
sizes from 16sq ft. up to 5,000sq ft. over five floors. 

49

Strategic ReportOverviewGovernanceFinancial StatementsConsolidated Statement of Comprehensive Income 
For the year ended 31 July 2018

Revenue

Total property, staff, distribution and general costs

Adjusted EBITDA1

Amortisation of intangible assets

Depreciation

Equity settled share based payments

Carried interest – fees receivable

Receivables from warranty claims 

Property disposal costs 

Store relocation costs 

Director retirement costs 

Operating profit1

Finance income

Finance cost

Profit before taxation

Income tax expense 

Profit for the year

Profit attributable to:

Owners of the parent

Other Comprehensive Income 

Items that will not be reclassified to profit and loss

Increase in property valuation

Deferred tax relating to change in property valuation

Items that may be subsequently reclassified to profit and loss

Increase in fair value of cash flow hedges

Other comprehensive income

Total comprehensive income for the year

Attributable to owners of the parent

Earnings per share

Basic

Diluted

Group
Year ended 
31 July 2018
£’000

Group
Year ended 
31 July 2017
£’000

17,754 

(10,459)

7,295

(165)

 (1,980)

(33)

361 

230 

–

–

– 

(1,587)

5,708

80

(463)

5,325

(1,568)

3,757

16,654

(10,161)

6,493

(165)

 (1,856)

(97)

–

–

(15)

(29)

(69)

(2,231)

4,262

309

(606)

3,965

(904)

3,061

Notes

1(a)

2(a)

10(a)

10(b)

21

 2(c)

2(c)

2(c)

2(c)

2(c)

3

4

5

7

25

3,757

3,061

15,723

(2,698)

13,025

–

–

13,025

16,782

16,782

13.05p

12.83p

7,772

(932)

6,840

37

37

6,877

9,938

9,938

11.02p

10.64p

9

9

1 

 Adjusted EBITDA and operating profit are defined in the accounting policies section of the notes to the financial statements.

50

Lok’nStore Group Plc Annual Report and Accounts 2018Consolidated Statement of Changes in Equity 
For the year ended 31 July 2018

1 August 2016

Profit for the year

Other comprehensive income:

Increase in property valuation net of deferred tax

Decrease in fair value of cash flow hedges  
net of deferred tax

Total comprehensive income for the year 

Transactions with owners:

Dividend paid

Share based payments

Transfers in relation to share based payments 

Deferred tax relating to share options

Sale of shares from treasury (net of costs)

Exercise of share options

Total transactions with owners

Transfer additional depreciation 
on revaluation net of deferred tax

31 July 2017

Profit for the year

Other comprehensive income:

Increase in property valuation net of deferred tax

Total comprehensive income for the year 

Transactions with owners:

Dividend paid

Share based payments

Transfers in relation to share based payments 

Deferred tax relating to share options

Exercise of share options

Total transactions with owners

Transfer additional depreciation 
on revaluation net of deferred tax

31 July 2018

Attributable to owners of the Parent

Share 
capital 
£’000

Share 
premium 
£’000

Other 
reserves 
£’000

Revaluation 
reserve 
£’000

Retained 
earnings 
£’000

291

3,567

8,432

45,602

13,583

–

3,061

Total  
equity 
£’000

71,475

3,061

–

–

–

–

–

–

–

–

–

2

2

–

–

–

–

–

–

–

–

–

6,150

311

6,461

–

–

–

37

37

–

97

(139)

42

–

–

–

–

–

–

–

–

–

–

–

2

2

–

–

–

–

–

–

–

–

322

322

–

–

–

–

–

33

(109)

(30)

–

(106)

–

6,840

–

–

–

6,840

37

6,840

3,061

9,938

–

–

–

–

–

–

–

(277)

–

(2,637)

(2,637)

–

139

–

3,741

–

1,243

277

97

–

42

9,891

313

7,706

–

18,164

3,757

89,119

3,757

13,025

13,025

–

3,757

13,025

16,782

–

–

–

–

–

–

(2,977)

(2,977)

–

109

–

–

33

–

(30)

324

(2,868)

(2,650)

(291)

291

–

293

10,028

8,469

52,165

295

10,350

8,363

64,899

19,344

103,251

51

Strategic ReportOverviewGovernanceFinancial Statements 
Retained 
reserves 
(deficit)  
£’000

Other  
reserves  
£’000

Total  
£’000

5,936

2,195

5,547

97

–

3,741

6,150

313

(2,637)

1,961

1,961

–

97

(139)

–

–

–

–

1,919

15,406

–

33

(109)

–

–

3,572

33

–

324

(2,977)

1,843

16,358

117

(3,624)

5,547

–

139

3,741

–

–

(2,637)

 3,166

3,572

–

109

–

(2,977)

 3,870

Company Statement of Changes in Equity 
For the year ended 31 July 2018

1 August 2016

1 August 2016 – restated

Profit for the year

Share based payments

Transfer in relation to share based payments

Disposal of treasury shares - restated 

Sale of shares from treasury (net of costs)

Exercise of share options

Dividends paid

31 July 2017

Profit for the year

Equity settled share based payments

Transfer in relation to share based payments

Exercise of share options

Dividends paid

31 July 2018

Share  
capital  
£’000

Share 
premium 
£’000

291

291

3,567

3,567

–

–

–

–

–

2

–

–

–

–

–

6,150

311

–

293

10,028

–

–

–

2

–

–

–

–

322

–

295

10,350

52

Lok’nStore Group Plc Annual Report and Accounts 2018Consolidated and Company Statements of Financial Position 
31 July 2018
Company Registration No. 04007169

Group

Company

Notes

2018  
£’000

2017  
£’000

2018  
£’000

2017  
£’000

Assets

Non-current assets

Intangible assets

Property, plant and equipment

Investments

Development loan capital

Financial assets

Current assets

Inventories

Trade and other receivables

Cash and cash equivalents

Total current assets 

Total assets

Liabilities

Current liabilities

Trade and other payables

Current tax liabilities

Non-current liabilities 

Borrowings

Deferred tax 

Total liabilities

Net assets

Equity attributable to owners of the parent

Called up share capital

Share premium

Other reserves

Retained earnings 

Revaluation reserve

Total equity attributable to owners of the parent

10(a)

10(b)

11

12

3,263

3,428

152,580

116,901

–

–

–

–

–

–

–

2,418

2,385

3,463

–

–

– 

–

– 

2(c)1 

361

156,204

123,792

2,418

2,385

13

14

16

257

4,476

4,990

9,723

203

4,266

11,386

15,855

165,927

139,647

–

–

13,940

13,021

– 

– 

13,940

16,358

13,021

15,406

15

(5,159)

(5,032)

(612)

(463)

(5,771)

(5,495)

17

18

(37,170)

(28,670)

(19,735)

(16,363)

(56,905)

(45,033)

(62,676)

(50,528)

–

–

–

–

–

–

–

–

–

–

–

–

–

103,251

89,119

16,358

15,406

19

24(a)

25

295

10,350

8,363

19,344

64,899

103,251

293

295

293

10,028

10,350

10,028

8,469

18,164

52,165

89,119

1,843

3,870

– 

1,919

3,166

– 

16,358

15,406

As permitted by section 408 Companies Act 2006, the parent company's statement of comprehensive income  
has not been included in these financial statements. The profit and comprehensive income for the year ended  
31 July 2018 was £3.6 million (2017: £5.5 million).

Approved by the Board of Directors and authorised for issue on 26 October 2018 and signed on its behalf by:

Andrew Jacobs  
Chief Executive Officer  

Ray Davies
Finance Director

53

Strategic ReportOverviewGovernanceFinancial Statements 
 
 
 
 
 
 
 
 
Consolidated Statement of Cash Flows 
For the year ended 31 July 2018

Operating activities

Cash generated from operations

Income tax paid

Net cash generated from operations

Investing activities

Development loan capital repaid / invested

Purchase of property, plant and equipment 

Proceeds from warranty claims

Interest received

Notes

27(a)

Group  
2018  
£’000

Group  
2017  
£’000

6,982

(775)

6,207

3,463

(21,935)

342

80

5,523

(502)

5,021

(304)

(6,628)

–

25

Net cash outflow from investing activities

(18,050)

(6,907)

Financing activities

Proceeds from new borrowings

Loans repaid from projects under management contracts

Finance costs paid

Equity dividends paid

Proceeds from issue of ordinary shares (net)

Proceeds from sale of shares from treasury (net of expenses)

Net cash inflow from financing activities

Net (decrease) / increase in cash and cash equivalents in the year

Cash and cash equivalents at beginning of the year

Cash and cash equivalents at end of the year

 8,519

–

(419)

 –

944

(574)

(2,977)

(2,637)

324

–

5,447

(6,396)

11,386

4,990

313

9,891

7,937

6,051

5,335

11,386

No statement of cash flows is presented for the Company as it had no cash flows in either year.

54

Lok’nStore Group Plc Annual Report and Accounts 2018Accounting Policies

General Information
Lok’nStore Group Plc is an AIM listed company incorporated and domiciled in England and Wales. The address of 
the registered office is One Fleet Place, London, EC4M 7WS, UK. Copies of this Annual Report and Accounts may 
be obtained from the Company’s head office at 112 Hawley Lane, Farnborough, Hants, GU14 8JE or the investor 
section of the Company’s website at http://www.loknstore.co.uk. The principal activities of the Group are described 
in the Strategic Report.

Basis of accounting
The annual financial statements have been prepared in accordance with International Financial Reporting 
Standards (IFRS) and International Financial Reporting Interpretations Committee (IFRIC) Interpretations as 
adopted by the European Union and comply with those parts of the Companies Act 2006 that are applicable to 
companies reporting under IFRS. The Group has applied all accounting standards and interpretations issued by 
the International Accounting Standards Board and International Financial Reporting Interpretation Committee 
relevant to its operations and effective for accounting periods beginning on or after 1 August 2017.

The financial statements have been prepared on the historic cost basis except that certain trading properties  
non-current financial assets are stated at fair value. 

Standards adopted in the year 
Amendments to IAS 7 Disclosure Initiative (issued in January 2016) requires entities to provide information that 
enables users of financial statements to evaluate changes in liabilities arising from the entity’s financing activities. 
The effect of the amendments on the Group’s consolidated financial statements has been the inclusion of 
additional disclosures where appropriate.

Standards in issue but not yet effective
At the date of approval of these financial statements, the following principal standards and interpretations were in 
issue but not yet effective:

Standards, interpretations and amendments  
Endorsed

Effective date: Periods 
commencing on or after

IFRS 9

IFRS15

IFRS 2

IFRS 16

IFRIC 23

Financial Instruments

Revenue from contracts with customers

Amendments, classification and measurement of share based payment transactions 

Leases

Uncertainty over income tax treatments 

Standards, interpretations and amendments  
Not Yet Endorsed

IFRIC 23

Uncertainty over income tax treatments 

1 Jan 2018

1 Jan 2018

1 Jan 2018

1 Jan 2019

1 Jan 2019

Effective date: Periods 
commencing on or after

1 Jan 2019

Subject to the adoption in due course of IFRS 16, the Directors do not anticipate that the adoption of these 
Standards will have a significant impact on the financial statements of the Group. With regard to IFRS 16, although 
the Group will not be adopting the Standard until its year ended 31 July 2020 the Directors consider that this will 
have a significant impact on the financial statements of the Group at that time and have provided an initial overview 
of the impact on the 2020 financial statements which is set out on page 25.

There were no other Standards or Interpretations issued but not yet effective at the date of authorisation of these 
financial statements that the Directors anticipate will have a material impact on the financial statements of the Group.

Basis of consolidation
The consolidated financial statements incorporate the financial statements of the Company and entities controlled by 
the Company (and its subsidiaries) made up to 31 July each year. Control is achieved where the Company has power 
over the investee, exposure or rights to variable returns from the investee and the ability to use its power to vary 
those returns.

Intra-group transactions, balances, and unrealised gains and losses on transactions between Group companies  
are eliminated on consolidation, except to the extent that intra-group losses indicate an impairment. 

55

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Goodwill
Goodwill arising on consolidation represents the excess of the consideration transferred, the amount of any non-
controlling interest and the fair value of any previous interest in the acquired entity over the fair value of the identifiable 
assets and liabilities of a subsidiary at the date of acquisition. Goodwill is recognised as a non-current asset.

Any deficiency of the consideration transferred, the amount of any non-controlling interest and the fair value of any 
previous interest in the acquired entity below the fair value of identifiable assets and liabilities of a subsidiary  
(i.e. discount on acquisition) is recognised directly in profit or loss.

Goodwill is reviewed for impairment at least annually. For the purposes of impairment testing, assets are grouped at 
the lowest levels for which there are separately identifiable cash flows, known as cash generating units, and goodwill 
is allocated to these units. If the recoverable amount of the cash generating unit is less than the carrying amount of 
the unit, the impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the unit and 
then to the other assets of the unit pro-rata on the basis of the carrying amount of each asset in the unit. Impairment 
losses in relation to goodwill are recognised immediately in profit or loss and are not reversed in subsequent periods.

Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the 
estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current 
market assessment of the time value of money and the risks specific to the asset or CGU for which the estimate of 
future cash flows have not been adjusted.

Going concern
The Directors can report that, based on the Group’s budgets and financial projections, they have satisfied 
themselves that the business is a going concern. The Board has a reasonable expectation that the Company and the 
Group have adequate resources and facilities to continue in operational existence for the foreseeable future based on 
Group cash balances and cash equivalents of £5.0 million (2017: £11.4 million), undrawn committed bank facilities at 
31 July 2018 of £12.7 million (2017: £11.2 million), and cash generated from operations in the year ended 31 July 2018 
of £7.0 million (2017: £5.5 million). 

Following the agreement last year of a two-year extension to its facilities with Royal Bank of Scotland on equivalent 
terms, the Group can continue to operate its £50 million revolving credit facility with RBS plc for a further 5 years. 
The facility has been in place since 15 January 2016 and will run until 14 January 2023. The Group is fully compliant 
with all bank covenants and undertakings and is not obliged to make any repayments prior to expiration. The 
financial statements are therefore prepared on a going concern basis.

Revenue recognition
Revenue comprises the fair value of the consideration received or receivable for goods and services provided in the 
ordinary course of the Group’s activities, net of discount, VAT and after eliminating sales within the Group.

The Group recognises revenue when the amount of the revenue can be reliably measured and when goods are  
sold and title has passed. Revenue from services provided is recognised evenly over the period in which the  
services are provided.

a) Self-storage revenue
Self-storage services are provided on a time basis. The price at which customers store their goods is dependent on 
size of unit and store location. Customers are invoiced on a four-weekly cycle in advance and revenue is recognised 
based on time stored to date within the cycle. When customers vacate they are rebated the unexpired portion of their 
four-weekly advance payment (subject to a seven day notice requirement).

b) Retail sales
The Group operates a packaging shop within each of its storage centres for selling storage related goods such as 
boxes, tape and bubble-wrap. Sales include sales to the public at large as well as self-storage customers. Sales of 
goods are recognised at point of sale when the product is sold to a customer.

56

Lok’nStore Group Plc Annual Report and Accounts 2018c) Insurance
Customers may choose to insure their goods in storage. The weekly rate of insurance charged to customers is 
calculated based on the tariff per week for each £1,000 worth of goods stored by the customer. This charge is 
retained by Lok’nStore and covers the cost of the block policy and other costs. Customers are invoiced on a  
four-weekly basis for the insurance cover they use and revenue is recognised based on time stored to date within  
the cycle.

The Group provides insurance to customers through a block policy purchased from its insurer. Block policyholders 
supply VAT exempt insurance transactions as principals rather than insurance related services as intermediaries and 
accordingly insurance income received from the customer is recognised as revenue rather than offset against the 
costs of the block policy.

The key characteristics of a block policy are that:

•  There is a contract between the block policyholder and the insurer which allows the block policyholder to effect 

insurance cover subject to certain conditions

•  The Group acting in our own name as the block policyholder procures insurance cover for third parties from 

the insurer

•  There is a contractual relationship between the block policyholder and third parties under which the insurance is 

procured

•  The block policyholder stands in place of the insurer in effecting the supply of insurance to the third parties

The Group is not exposed to any insured losses arising from its insurance activity.

d) Management fee income
Management fees earned for managing stores not owned by the Group are recognised over the period for which the 
services are provided. 

e) Serviced archive and records management
Customers are invoiced typically monthly in advance for the archive storage of their boxes, tapes and files and revenue 
is recognised based on time stored to date within the monthly cycle. In respect of the provision of additional services, 
such as document box or tape collection and retrieval from archive, customers are invoiced typically monthly in arrears 
and revenue is recognised in line with the provision of these services.

Segmental information
In accordance with the requirements of IFRS8 Operating Segments, the Group has reviewed its identifiable business 
segments and the information used and provided internally to the Board, which is considered to be the Chief 
Operating Decision Maker, in order to make decisions about resource allocation and performance management. 
Financial information is reported to the Board with revenue and profit analysed between self-storage activity and 
serviced archive and records management activity. All activities arise in the United Kingdom. 

Adjusted EBITDA
Earnings before interest, tax, depreciation and amortisation (EBITDA), is defined as defined as EBITDA before losses 
or profits on disposal, share-based payments, acquisition costs, and exceptional items, finance income, finance 
costs and taxation.

Adjusted Store EBITDA
Adjusted Store EBITDA is defined as adjusted EBITDA (see above) but before central and head office costs.

Operating profit
Operating profit is defined as profit after all costs except finance income, finance costs and taxation.

57

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Taxation
Income tax expense represents the sum of the current tax payable and deferred tax.

Current tax payable or recoverable is based on taxable profit for the year. Taxable profit differs from profit as reported 
in the statement of comprehensive income because some items of income or expense are taxable or deductible in 
different years or may not be taxable or deductible. The Group’s liability for current tax is calculated using tax rates 
and laws that have been enacted or substantively enacted by the reporting date.

Deferred tax is the tax which may be payable or recoverable in the future arising from the temporary differences 
between the carrying amounts of assets and liabilities in the financial statements and the corresponding tax bases 
used in the computation of taxable profit. It is accounted for using the ‘balance sheet liability method’. Deferred tax is 
provided in full on the differences between the revalued amount of trading property assets carried in the Statement 
of Financial Position and their corresponding tax bases. Deferred tax liabilities are generally recognised for all taxable 
temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profits will 
be available against which deductible temporary differences can be utilised.

The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is  
no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or  
the asset realised, based on tax rates that have been enacted or substantively enacted by the reporting date.

Tax is charged or credited to profit or loss, except when it relates to items charged or credited directly to other 
comprehensive income, in which case the tax is also recognised directly in other comprehensive income.

Retirement benefits
The amount charged to profit or loss in respect of pension costs is the contributions payable to money purchase 
schemes in the year. Differences between contributions payable in the year and contributions actually paid  
are shown as either accruals or prepayments in the statement of financial position. There are no defined  
benefits schemes.

Equity share-based payments
The cost of providing share-based payments to employees is charged to profit or loss over the vesting period of  
the related share options. The cost is based on the fair value of the options determined at grant date using the  
Black-Scholes pricing model, which is appropriate given the vesting and other conditions attaching to the options. 
The value of the charge may be adjusted to reflect expected and actual levels of vesting. 

Property lease premiums
Costs relating to the acquisition of long leases are classified as a non-current asset in the Statement of Financial Position. 
Costs may include lease premiums paid on entering such a lease and other related costs. Following the opening of a store 
during the year amounts held under lease premiums are transferred to property plant and equipment.

Property, plant and equipment
Freehold properties and long leasehold properties (classified as finance leases) are measured at fair value which 
represents the Group’s assessment of the highest and best use of the asset. Gains or losses arising from the 
changes in fair value of the trading properties are included in the Consolidated Statement of Changes in Equity 
for the period in which they arise. A comprehensive external valuation is performed annually at each reporting 
date. Once a store is opened lease premiums are transferred to property, plant and equipment and carried at their 
transferred cost less any accumulated depreciation.

Short leasehold improvements, fixtures, fittings and equipment, and motor vehicles are carried at cost less 
accumulated depreciation. Expenditure related to the improvement of the buildings is capitalised and depreciated 
over the remaining period of the lease term.

Assets in the course of construction and land held for development of new stores (‘development property assets’) 
are carried at cost, less any recognised impairment loss. Depreciation of these assets commences when the assets 
are ready for their intended use.

58

Lok’nStore Group Plc Annual Report and Accounts 2018Depreciation is provided on all property, plant and equipment other than freehold land and development property 
assets at rates calculated to write each asset down to its estimated residual value evenly over its expected useful life 
as follows:

Freehold property
Long leasehold property and lease premium
Short leasehold improvements
Fixtures, fittings and equipment
Computer equipment
Motor vehicles

over 50 years straight line
over unexpired lease period or renewal term
over unexpired lease period or renewal term
5% to 15% reducing balance
over two years straight line
25% reducing balance

The assets’ residual values, useful lives and methods of depreciation are reviewed and adjusted if appropriate on an 
annual basis. An item of property, plant and equipment is derecognised upon disposal or when no future economic 
benefits are expected from its use or disposal. 

The additional depreciation arising from the revaluation of freehold and long leasehold properties of £363,963 (2017: 
£346,219) is included within total depreciation on the face of the statement of comprehensive income and transferred 
from the revaluation reserve to retained earnings each year.

Intangible assets (other than goodwill)
Customer relationships acquired in a business combination are measured initially at fair value and are subsequently 
amortised on a straight-line basis over their estimated useful lives (20 years). 

Impairment of property, plant and equipment and intangible assets (other than goodwill)
At each reporting date the Group reviews the carrying amounts of its property, plant and equipment and intangible 
assets to determine whether there is any indication that those assets have suffered an impairment loss. If any 
such indication exists the recoverable amount of the asset is estimated in order to determine the extent, if any, of 
the impairment loss. Where it is not possible to estimate the recoverable amount of an individual asset the Group 
estimates the recoverable amount of the cash-generating unit to which the asset belongs. If the recoverable amount 
of an asset or cash-generating unit is estimated to be less than its carrying amount, the carrying amount of the asset 
or cash-generating unit is reduced to its recoverable amount. An impairment loss is recognised immediately in profit 
or loss. Where an impairment loss is subsequently reversed, the carrying amount of the assets or cash-generating 
unit is increased to the revised estimate of its recoverable amount, not to exceed the carrying amount that would 
have been determined had no impairment loss been recognised for the asset or cash-generating unit in prior years. 
A reversal of an impairment loss is recognised immediately in profit or loss.

Leased assets and obligations
Annual rentals under ‘operating leases’ are charged to profit or loss on a straight-line basis over the lease term. 
Payments made on entering into or acquiring a leasehold that is accounted for as an operating lease are amortised 
over the lease term once the property is brought into use. Whenever land and buildings are acquired by the Group 
they will not be acquired under finance leases but rather through a combination of operational cash generated by the 
Group business supported by bank debt drawn from its revolving credit facility. 

Investments
Shares in subsidiary undertakings are considered long-term investments and are classified as non-current assets 
in the parent company’s statement of financial position. All investments are stated at cost. Provision is made for any 
impairment in the value of non-current asset investments.

Inventories 
Inventories are stated at the lower of cost and net realisable value. Cost is determined on a first in, first out basis. Net 
realisable value is based upon estimated selling prices less any costs of disposal. Provision is made for obsolete and 
slow moving items.

59

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Financial instruments
Financial assets and financial liabilities are recognised when the Group becomes a party to the contractual provision 
of the instrument.

Bank borrowings and finance costs
Interest-bearing bank loans are recorded at the proceeds received net of direct issue costs. Issue costs are 
amortised against the carrying value amount of the loan over the period of the loan with the cost recognised in profit 
and loss as part of finance costs.

Borrowing costs are recognised in profit or loss in the year in which they are incurred, unless the costs are incurred 
as part of the development of a qualifying asset, when they will be capitalised. A qualifying asset is an asset that 
necessarily takes a substantial period of time to get ready for its intended use. Commencement of capitalisation 
is the date when the Group incurs expenditure for the qualifying asset, incurs borrowing costs and undertakes 
activities that are necessary to prepare the assets for their intended use. In the case of suspension of activities during 
extended periods, the Group suspends capitalisation. The Group ceases capitalisation of borrowing costs when 
substantially all of the activities necessary to prepare the asset for use are complete.

The Group has an active store development programme and in accordance with IAS 23 has material qualifying 
assets that take a substantial period of time to develop from acquisition to ultimate store opening. Accordingly 
borrowing costs have been capitalised in the current year that are directly attributable to the acquisition, construction 
and fit-out of these qualifying store assets. The Group funds these developments from a general bank revolving 
credit facility and the capitalisation rate applied is the average cost of these funds. When an individual store 
development is complete and the store has opened capitalisation of attributable borrowing costs ceases. In the 
current year £197,209 interest was capitalised in respect of nine qualifying development assets.

Derivative financial instruments and hedge accounting
The Group’s activities expose it to interest rate risk. The Group has used interest rate swap contracts to hedge these 
exposures. The Group does not use derivative financial instruments for speculative or for any other purposes.

The use of financial derivatives is governed by the Group’s policies as approved by the Board of Directors. The 
Group documents its risk management objectives and strategy for undertaking hedging transactions within the 
Group’s Risk Register. The Group also documents its assessment both at hedge inception and on an on-going basis 
to assess whether the derivatives that are used are effective in offsetting changes in fair value or cash flows of the 
hedged items.

There were no financial derivatives held by the Group at 31 July 2017 or 31 July 2018.

Cash flow hedges
Hedges of exposures to variable cash flows attributable to a particular risk associated with a recognised asset or 
liability or a highly probable forecast transaction that could affect profit or loss are accounted for as cash flow hedges 
when the hedging criteria has been achieved. The Group designates certain derivative instruments as hedges of 
the variable rate borrowings. The effective portion of changes in the fair value is recognised in other comprehensive 
income whilst the gain or loss on the ineffective portion is recognised immediately in profit or loss.

Amounts accumulated in other comprehensive income are recycled to profit or loss in the periods when the hedged 
item affects profit or loss. However when a forecast transaction that is hedged results in the recognition of a non-
financial asset, the gains and losses previously deferred into other comprehensive income are transferred from other 
comprehensive income and included in the initial measurement of the cost of the asset.

Loans and receivables
Trade receivables, loans, and other receivables that have fixed or determinable payments that are not quoted in 
an active market are classified as loans and receivables. Loans and receivables are initially recognised at fair value 
plus transaction costs and subsequently measured at amortised cost using the effective interest method, less any 
impairment. Interest income is recognised by applying the effective interest rate, except for short-term receivables 
when the recognition of interest would be immaterial.

60

Lok’nStore Group Plc Annual Report and Accounts 2018Liabilities and equity
Financial liabilities and equity instruments issued by the Group are classified according to the substance of the 
contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the 
assets of the Group after deducting all of its liabilities and includes no obligation to deliver cash or other financial 
assets. Equity instruments issued by the Group are recorded at the proceeds received, net of direct issue costs. 
Interest bearing loans and overdrafts are initially measured at fair value net of direct transaction costs and are 
subsequently measured at amortised cost, using the effective interest rate method. Any difference between the 
proceeds net of transaction costs and the settlement or redemption of borrowings is recognised over the term of  
the borrowing. 

Trade and other payables are initially recognised at fair value and are subsequently stated at amortised cost using 
the effective interest rate method.

Cash and cash equivalents
Cash and cash equivalents comprises cash and short-term deposits and other short term highly liquid investments 
that are readily convertible to a known amount of cash. The carrying amounts of these assets approximate to their 
fair value and the risk of changes in value is not significant.

Financial assets
Trade, group and other debtors which are receivable within one year and which do not constitute a financing 
transaction are initially measured at the transaction price and subsequently measured at amortised cost being the 
transaction price less any amounts settled and any impairment losses. Where the Group is entitled to receive cash 
under a management services agreement at a future specified date this is recorded as a financial asset at the current 
fair value of the cash ultimately receivable. Where this amount is receivable in more than one year hence the financial 
asset is presented as a non-current asset.

Impairment of financial assets
Financial assets are assessed for indications of impairment at each reporting date. Financial assets are impaired 
where there is objective evidence that, as a result of one or more events that occurred after the initial recognition of 
the financial asset, the estimated amount or timing of future cash flows from the asset have been reduced.

The carrying amount of the financial asset is reduced by the impairment loss directly for all financial assets with the 
exception of trade receivables, where the carrying amount is reduced through the use of an allowance account. 
When a trade receivable is considered uncollectible, it is written off against the allowance account. Subsequent 
recoveries of amounts previously written off are credited against the allowance account. Changes in the carrying 
amount of the allowance account are recognised in profit or loss.

Net debt
Net debt comprises the borrowings of the Group less cash and cash equivalents.

Provisions
Provisions are recognised when the Group has a present obligation as a result of a past event which it is probable 
will result in an outflow of economic benefits that can be reliably estimated.

Employee Benefit Trust
The Group operates an employment benefit trust and has de facto control of the shares held by the trust and bears 
their benefits and risks. The Group records certain assets and liabilities of the trust as its own. Finance costs and 
administrative expenses are charged as they accrue.

Own shares
The cost of own shares held by the employee benefit trust (‘ESOP shares’) and treasury shares is shown as a 
deduction from retained earnings. Earnings per share are calculated on the net shares in issue.

61

Strategic ReportOverviewGovernanceFinancial StatementsAccounting Policies continued

Critical accounting estimates and judgements
The preparation of financial statements under EU-IFRS requires management to make estimates and assumptions 
that may affect the application of accounting policies and the reported amounts of assets and liabilities, income and 
expenses. Actual outcomes may differ from these estimates and assumptions. The estimates and assumptions that 
have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next 
financial year are discussed below.

a) Estimate of fair value of trading properties
The Group commissions an external valuation of its self-storage stores. This valuation uses a discounted cash flow 
methodology which is based on current and projected net operating income. Principal assumptions underlying 
management’s estimation of the fair value are those relating to stabilised occupancy levels; expected future growth 
in storage rents and operating costs, maintenance requirements, capitalisation rates and discount rates. A more 
detailed explanation of the background and methodology adopted in the valuation of the Group’s trading properties 
is set out in note 10(b). The carrying value of land and buildings held at valuation at the reporting date was £108.5 
million (2017: £87.5 million) as shown in the table in note 10(b). 

b) Assets in the course of construction and land held for store development (‘Development  
property assets’)
The Group’s development property assets are held in the statement of financial position at historic cost and are not 
valued externally. In acquiring sites for redevelopment into self-storage facilities, the Group estimates and makes 
judgements on the potential net lettable storage space that it can achieve in its planning negotiations, together with 
the time it will take to achieve maturity occupancy level. In addition, assumptions are made on the storage rent that 
can be achieved at the store by comparison with other stores within the portfolio and within the local area. These 
judgements, taken together with estimates of operating costs and the projected construction cost, allow the Group 
to calculate the potential net operating income at maturity, projected returns on capital invested and hence to 
support the purchase price of the site at acquisition. Following the acquisition, regular reviews are carried out taking 
into account the status of the planning negotiations, and revised construction costs or capacity of the new facility, 
for example, to make an assessment of the recoverable amount of the development property. The Group reviews all 
development property assets for impairment at each reporting date in the light of the results of these reviews. Once a 
store is opened it is valued as a trading store. 

The carrying value of development property assets at the reporting date was £16.6 million (2017: £5.1 million). Please 
see note 10(b) for more details.

c) Estimate of useful lives of intangible assets acquired in business combination
The relative size of the Group’s intangible assets excluding goodwill make the estimates of useful lives important to the 
Group’s financial position and performance. At 31 July 2018 intangible assets, excluding goodwill, amounted to £2.15 
million (2017: £2.32 million). The valuation method used and key assumptions are described in note 10(a).

The useful life used to amortise intangible assets relates to the expected future performance of the assets acquired 
and management’s judgement of the period over which economic benefit will be derived from the asset. The 
estimated useful life of customer relationships principally reflects management’s view of the average economic life of 
the customer base and is assessed by reference to customer churn rates. Typically the customer base for a serviced 
archive business is relatively inert. Corporate customers do not tend to switch service providers and indeed they 
incur charges should they do so. An increase in churn rates may lead to a reduction in the estimated useful life and 
an increase in the amortisation charge. 

62

Lok’nStore Group Plc Annual Report and Accounts 2018d) Classification of self-storage facilities as owner occupied properties rather than investment properties
The Directors consider that Lok’nStore Group Plc is the parent company of a “Trading business” and is not wholly or 
mainly engaged in making investments. The holding of land is not a core activity. 

The Group is an integrated storage solutions business offering a range of services to its customers. We provide 
services to our customers under contracts for the provision of storage services which do not give them any 
property or tenancy rights and a large number of the stores we operate are from properties where we do not own 
the land or the buildings. The assets we do own are valued on the basis of the trading cash flows that the operating 
businesses generate. 

The range of services provided to customers has increased progressively with significant revenue earned from records 
management and serviced archive activities. Additionally, the Group has developed its managed stores business where 
it uses its operational and logistic expertise to manage stores for third party owners. In recent years the Group has 
developed new managed stores in Aldershot, Broadstairs, Chichester, Crawley and Hemel Hempstead all of which are 
owned by third-party investors and managed by Lok’nStore. There is a further pipeline of 4 managed stores which will 
open next year. 

Previously owned sites at Woking, Ashford and Swindon have been the subject of sale and manage-back transactions 
by which Lok’nStore has retained the management of the business when a third party owner acquired the business, 
land and buildings. All of this trading activity as well as the self-storage income earned from our leasehold stores activity 
demonstrate that the holding of land is not a core activity because the trading operation is not dependent on  
the ownership of land. See the chart on page 18 for the changing ownership structure of the stores.

Furthermore the Group has always and continues to comply with all of the usual accounting and tax protocols 
consistent with a trading business. Lok'nStore operates 29 stores and 2 serviced document stores in Southern 
England. Of the 29 stores, Lok'nStore owns the freehold or long leasehold interest in 14 stores, 7 of the stores are 
held under commercial leases, with the remaining 8 managed stores operating under management contracts for 
third party owners. One of the features of Lok’nStore’s strategy is to increase the number of stores we manage 
for third parties selling our expertise in storage solutions management, operating systems and marketing, through 
management fees rather than retaining a proprietary interest in land and buildings. 

The classification of self-storage facilities as owner occupied properties rather than investment properties has 
resulted in the recognition of fair value gains in 2018 (net deferred of tax) of £13.0 million (2017: £6.84 million) in  
Other Comprehensive Income rather than the Income Statement.

63

Strategic ReportOverviewGovernanceFinancial Statements 
Notes to the Financial Statements
For the year ended 31 July 2018

1(a) Revenue 
Analysis of the Group’s revenue is shown below: 

Self-storage

Self-storage revenue

Other storage related revenue

Total self-storage revenue

Ancillary revenue

Management fees

Sub-total

Serviced archive & records management revenue

Total revenue per statement of comprehensive income

Group  
2018  
£’000

13,094

1,585

14,679

159

534

15,372

2,382

17,754

Group  
2017  
£’000

12,343

1,550

13,893

14

420

14,327

2,327

16,654

1(b) Segmental information
IFRS 8 Operating Segments requires operating segments to be identified on the basis of internal reports about 
components of the Group that are regularly reviewed by the Board to allocate resources to the segments and to 
assess their performance. All of the Group’s activities occur in the United Kingdom.

Financial information is reported to the Board with revenue and profit analysed between self-storage activity and 
serviced document storage activity. Segment revenue comprises of sales to external customers and excludes 
gains arising on the disposal of assets and finance income. Segment profit reported to the Board represents the 
profit earned by each segment before acquisition costs and other non-recurring set-up costs, finance income, 
finance costs and tax. For the purposes of assessing segment performance and for determining the allocation of 
resources between segments, the Board uses a measure of adjusted EBITDA (as defined in the accounting policies) 
and reviews the non-current assets attributable to each segment as well as the financial resources available. All 
assets are allocated to reportable segments. Assets that are used jointly by segments are allocated to the individual 
segments on a basis of revenues earned. All liabilities are allocated to individual segments other than borrowings and 
tax. Information is reported to the Board of Directors on a product basis as management believe that the activity of 
self-storage and the activity of serviced document storage expose the Group to differing levels of risk and rewards 
due to the length, nature, seasonality and customer base of their respective operating cycles.

64

Lok’nStore Group Plc Annual Report and Accounts 2018The segment information for the year ended 31 July 2018 is as follows:

Serviced archive  
& records  
management  
2018  
£’000

Self-storage  
2018  
£’000

15,372

6,608

25 

6,633

(1,880) 

–

(33) 

361

–

5,081

2,382

687

(25)

662

(100)

(165)

–

–

230 

627

2018

Revenue from external customers

Adjusted EBITDA

Management charges

Segment Adjusted EBITDA

Depreciation

Amortisation of intangible assets

Equity settled share based payments

Carried interest - fees receivable 

Receipts from warranty claims

Segment operating profit per the income statement

Central costs not allocated to segments:

Finance income

Finance costs

Profit before taxation

Income tax expense 

Consolidated profit for the financial year

The segment information for the year ended 31 July 2017 is as follows:

Serviced archive 
& records 
management  
2017  
£’000

2,327

560

(25)

535

(96)

(165)

–

–

(15)

–

259

Self-storage 
2017  
£’000

14,327

5,933

25 

5,958

(1,760) 

–

(97) 

(29)

– 

(69)

4,003

2017

Revenue from external customers

Adjusted EBITDA

Management charges

Segment Adjusted EBITDA

Depreciation

Amortisation of intangible assets

Equity settled share based payments

Store relocation costs 

Property disposal costs

Director retirement costs

Segment operating profit per the income statement

Central costs not allocated to segments:

Finance income

Finance costs

Profit before taxation

Income tax expense 

Consolidated profit for the financial year

Total  
2018  
£’000

17,754

7,295

– 

7,295

(1,980)

(165)

(33) 

361

230

5,708

80

(463)

5,325

(1,568)

3,757

Total  
2017  
£’000

16,654

6,493

– 

6,493

(1,856)

(165)

(97) 

(29)

(15)

(69)

4,262

309

(606)

3,965

(904)

3,061

65

Strategic ReportOverviewGovernanceFinancial Statements1(b) Segmental information continued
Corporate transactions and the treasury function are managed centrally and therefore are not allocated to segments. 
Sales between segments are carried out at arm’s length. The serviced archive segment with over 500 customers 
has a greater customer concentration with its ten largest corporate customers accounting for 33.6% (2017: 34.4%) of 
revenue, its top 50 customers accounting for 60.0% (2017: 61.1%) and its top 100 customers accounting for 74.5 % 
(2017: 76.2%) of revenue. The self-storage segment with over 10,600 (2017: 9,670) customers has no individual self-
storage customer accounting for more than 1% of total revenue and no group of entities under common control (e.g. 
Government) accounts for more than 10% of total revenues.

2018

Segment assets

Segment liabilities

Borrowings 

Total liabilities

Serviced archive 
& records 
management  
2018  
£’000

5,978

(620)

Self-storage 
2018  
£’000

158,843

(23,780)

Capital expenditure (note 10(b)).

21,906

29

2017

Segment assets

Segment liabilities

Borrowings 

Total liabilities

Serviced archive 
& records 
management  
2017  
£’000

6,190

(669)

Self-storage 
2017  
£’000

133,457

(21,189)

Capital expenditure (note 10(b)).

6,459

169

Total  
2018  
£’000

164,821

(24,400)

(37,170)

(61,570) 

21,935

Total  
2017  
£’000

139,647

(21,858)

(28,670)

(50,528) 

6,628

The amounts presented to the Board with respect to total assets and total liabilities are measured in a manner 
consistent with the financial statements and are allocated based on the operations of the segment. Borrowings  
are managed centrally on a Group basis and are therefore not allocated to segments. 

2(a) Property, staff, distribution and general costs

Group  
2018  
£’000

4,043

4,681

1,214

166

355

Group  
2017  
£’000

4,179

4,389

1,098

171

324

10,459

10,161

Property and premises costs

Staff costs

General overheads

Distribution costs

Retail products cost of sales (see note 2(b)) 

66

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 20182(b) Cost of sales of retail products
Cost of sales represents the direct costs associated with the sale of retail products (boxes, packaging etc.), and the 
ancillary sales of insurance cover for customer goods, all of which fall within the Group’s ordinary activities.

Retail

Insurance

Other

Serviced archive consumables and direct costs

2(c) Other Income and costs 

Carried interest - fees receivable1

Receipts from warranty claims2

Property disposal costs3

Store relocation costs4

Director retirement costs5 

2018:

1  Carried interest fees receivable: 

Group  
2018  
£’000

Group  
2017  
£’000

116

45

20

181

174

355

Group  
2018  
£’000

(361)

(230)

–

–

–

(591)

128

37

2

167

157

324

Group  
2017  
£’000

–

–

15

29

69

113

 Upon the sale of one of the ‘Managed stores’ Lok’nStore will be entitled to receive a fee of 5% of the proceeds of the sale (less reasonable selling 
costs). Due to the uncertainty of the property market and the timing of the ultimate sale the directors have in previous years believed that it would 
not yet be appropriate to recognise this as an asset, on the basis that it could not be reliably measured. However there is a backstop date of 2022 at 
which time a realisation (or a payment based on an independent valuation) must be made to Lok’nStore. Accordingly, the directors have given due 
consideration as to the current fair value of the Carried interest - fee receivable and have recognised £361,460 as a non-current financial asset in the 
financial statements. 

2 

 Receipts from warranty claims relates to receipts due and payable under a mediated settlement agreement. 

2017:

3 

4 

 Property disposal costs relate to the closure and surrender of the lease on Unit 4 Leatherhead site and the consolidation of its warehouse capacity into 
Unit 6 Leatherhead.

 Store relocation costs relate to the closure and surrender of the lease on the Staines store and the relocation of customers to alternative stores within 
the store portfolio.

5 

 Directors retirement costs relate to the retirement of CM Jacobs on 4 July 2017.

67

Strategic ReportOverviewGovernanceFinancial Statements 
3 Finance income

Bank interest

Other interest

Group  
2018  
£’000

7

73

80

Group  
2017  
£’000

25

284

309

Interest receivable arises on cash and cash equivalents (see note 16) and on development loan capital deployed  
(see note 12).

4 Finance costs

Bank interest

Non-utilisation fees and amortisation of bank loan arrangement fees

Other interest

5 Profit before taxation

Profit before taxation is stated after charging:

Depreciation and amounts written off property, plant and equipment:

Owned assets

Amortisation of intangible assets

Operating lease rentals – land and buildings

Amounts payable to RSM UK Audit LLP and their associates for audit and non-audit services:

Audit services

– UK statutory audit of the Company and consolidated accounts

Other services

– the auditing of accounts of subsidiaries of the Company pursuant to legislation

Other services supplied pursuant to such legislation

– interim review 

– other services

Tax services

– compliance services

– advisory services

Comprising:

Audit services

Non-audit services 

68

Group  
2018  
£’000

342

116

5

463

Group  
2017  
£’000

520

86

–

606

Group  
2018  
£’000

Group  
2017  
£’000

1,980

165

1,436

1,856

165

1,488

52

15

11

7

29

10

124

67

57

124

50

14

10

–

28

18

120

64

56

120

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 20186 Employees

The average monthly number of persons (including Directors) employed  
by the Group during the year was:

Store management

Administration

Costs for the above persons:

Wages and salaries

Social security costs

Pension costs

Share based remuneration (options)

Group  
2018  
No.

Group  
2017  
No.

143

31

174

Group
2018
£’000

3,808

456

100

4,364

33

4,397

131

31

162

Group
2017
£’000

3,724

453

96

4,273

97

4,370

Share based remuneration is separately disclosed in the statement of comprehensive income. Wages and salaries of 
£149,492, (2017: £138,137) have been capitalised as additions to property, plant and equipment as they are directly 
attributable to the acquisition of these assets. All other employee costs are included in staff costs in the Statement of 
Comprehensive Income.

In relation to pension contributions, there was £13,894 (2017: £11,949) outstanding at the year-end. 

There were no employees employed by the Company in the year (2017: nil).

69

Strategic ReportOverviewGovernanceFinancial Statements6 Employees continued
Directors’ remuneration

2018

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

2017

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

CM Jacobs

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

Emoluments  

Bonuses  

Pension  

Benefits  

Sub total  

£

£

216,487

26,000

131,280

75,172

19,222

42,477

£

–

31,190

2,255

Gains 
on share 
options  

£

–

Total  

£

246,759

£

£

4,272

246,759

4,090

185,782

20,415

206,197

1,933

121,837

71,317

193,154

30,000

21,648

27,061

21,648

–

–

–

–

–

–

–

–

4,009

34,009

–

–

–

21,648

27,061

21,648

–

–

–

–

34,009

21,648

27,061

21,648

523,296

87,699

33,445

14,304

658,744

91,732

750,476

Emoluments  

Bonuses  

Pension  

Benefits  

Sub total  

£

£

212,242

123,838

71,592

115,284

53,060

21,224

26,530

21,224

14,000

12,000

29,704

–

–

–

–

–

£

–

30,977

2,148

–

–

–

–

–

Gains 
on share 
options  

£

–

Total  

£

229,645

78,503

248,869

27,296

35,250

132,566

153,127

£

£

3,403

3,551

1,826

2,593

229,645

170,366

105,270

117,877

3,228

56,288

143,437

199,725

–

–

–

21,224

26,530

21,224

–

–

–

21,224

26,530

21,224

644,994

55,704

33,125

14,601

748,424

284,486 1,032,910

Details of the Directors remuneration is shown above. Key management personnel are defined as the Directors of the 
Group and the additional participants in the Long Term Partnership Performance Plan (LTPPP).

The highest paid Director did not accrue any pension rights during the year. The benefits in kind all relate to medical 
insurance premiums paid on behalf of the Directors. The number of Directors to whom retirement benefits are 
accruing under money purchase pension schemes in respect of qualifying service is two (2017: two).

70

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 20187 Taxation

Current tax:

UK corporation tax at 17.4% (2017: 20%)

Deferred tax:

Origination and reversal of temporary differences

Adjustments in respect of prior periods

Impact of change in tax rate on closing balance

Total deferred tax 

Income tax expense for the year

The charge for the year can be reconciled to the profit for the year as follows:

Profit before tax

Tax on ordinary activities at the effective standard rate of  
corporation tax in the UK of 19% (2017: 20 /19%)

Expenses not deductible for tax purposes

Depreciation of non-qualifying assets

Share based payment charges in excess of corresponding tax deduction

Impact of change in tax rate on closing deferred tax balance

Adjustments in respect of prior periods – deferred tax

Other

Small companies relief

Share option scheme

Income tax expense for the year

Effective tax rate

Group  
2018  
£’000

Group  
2017  
£’000

924

311

333

– 

644

1,568

2018  
£’000

5,325

985

–

322

6

– 

333

(48)

(30) 

– 

1,568

29 %

792

204

173

(265)

112

904

2017  
£’000

3,965

793

2

104

19

(264)

173

72

– 

5 

904

23 %

In addition to the amount charged to profit or loss for the year, deferred tax relating to the revaluation of the Group’s 
properties of £2.7 million (2017: £932,089) has been recognised as a debit/credit directly in other comprehensive 
income (see note 18 on deferred tax).

71

Strategic ReportOverviewGovernanceFinancial Statements8 Dividends

Amounts recognised as distributions to equity holders in the year:

Final dividend for the year ended 31 July 2016 (6.33 pence per share)

Interim dividend for the six months to 31 January 2017 (3 pence per share)

Final dividend for the year ended 31 July 2017 (7.00 pence per share)

Interim dividend for the six months to 31 January 2018 (3.33 pence per share)

2018  
£’000

2017  
£’000

–

–

2,016

961

2,977

1,777

860

–

–

2,637

In respect of the current year the Directors propose that a final dividend of 7.67 pence per share will be paid to 
the shareholders. The total estimated dividend to be paid is £2.22 million based on the number of shares in issue 
at 17 October 2018 as adjusted for shares held in the Employee Benefits Trust. This is subject to approval by 
shareholders at the Annual General Meeting and has not been included as a liability in these financial statements. 
The ex-dividend date will be 29 November 2018; the record date 30 November 2018; with an intended payment 
date of 11 January 2019. The final deadline for Dividend Reinvestment Election (DRIP) is 14 December 2018.

9 Earnings per share
The calculations of earnings per share are based on the following profits and numbers of shares. 

Profit for the financial year attributable to owners of the parent

Weighted average number of shares

For basic earnings per share

Dilutive effect of share options1

For diluted earnings per share

Group  
2018  
£’000

3,757

Group  
2017  
£’000

3,061

2018  

2017  

No. of shares

No. of shares

28,792,029

27,780,676

490,064

999,657

29,282,093

28,780,333

1 

 Further options that could potentially dilute EPS in the future are excluded from the above because they are not dilutive in the period presented.  

Full details of share options are included in notes 20 to 23

623,212 (2017: 623,212) shares are held in the Employee Benefit Trust (see note 26).

Group  
2018

Group  
2017

13.05p

12.83p

11.02p

10.64p

Earnings per share

Basic

Diluted

72

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 201810(a) Intangible assets

Group

Cost at 1 August 2016

Amortisation at 1 August 2016

Amortisation charge 

Amortisation at 31 July 2017

Net book value at 31 July 2017

Cost at 1 August 2017

Amortisation at 1 August 2017

Amortisation charge 

Amortisation at 31 July 2018

Net book value at 31 July 2018

Contractual 
customer 
relationships 
£’000 

3,309

(826)

(165)

(991)

2,318

3,309

(991)

(165)

(1,156)

2,153

Goodwill  
£’000 

1,110

–

–

–

1,110

1,110

–

–

–

1,110

Total  
£’000

4,419

(826)

(165)

(991)

3,428

4,419

(991)

(165)

(1,156)

3,263

All goodwill and customer relationships are allocated to the serviced document storage cash-generating unit (CGU) 
identified as a separate business segment. 

The remaining amortisation period of the contractual customer relationships at 31 July 2018 is 12 years and 11 months 
(2017: 13 years 11 months).

The values for impairment testing purposes are based on past and current experience of trading, recognising the 
long term stability and retention of the customer base, estimated future cash flows and external information where 
relevant and derived from the following key assumptions:

•  a discount rate of 11% (2017: 11%)

•  estimated useful lives of customer relationships (20 years) (2017: 20 years)

•  medium term sustainable growth rates of 3% (next 10 years) (2017: 3%)

• 

thereafter long term sustainable growth rates of 2.0% (2017: 2%)

•  cost increases of 2.75% – 3.0% pa (2017: 2.75% – 3.0% pa)

The Group has conducted a sensitivity analysis on the impairment test of each CGU’s carrying value. A cut in 
projected sales growth by around 13.5% (2017: 7%) would result in the carrying value of goodwill being reduced to 
its recoverable amount. 

On the basis of the assumptions and corresponding calculations made it is estimated that the recoverable amount 
exceeds the carrying amount of the CGU by over £3 million.

73

Strategic ReportOverviewGovernanceFinancial Statements10(b) Property, plant and equipment 

Development 
property 
assets  
at cost  
£’000

Land and 
buildings at 
valuation 
£’000 

Long 
leasehold 
land and 
buildings 
at valuation 
£’000 

Short  
leasehold 
improvements 
at cost 
£’000 

Fixtures, 
fittings and 
equipment at 
cost 
£’000 

Motor  
vehicles 
at cost  
£’000 

Total  
£’000

458

4,666

80,953

685

–

–

–

5,124

–

–

–

–

–

–

– 

–

5,910

87,548

–

705

– 

–

(705)

–

9,263

– 

– 

–

1,030

10,293

–

125

– 

–

 (125)

–

2,563

36

–

–

–

22,758

1,241

(15) 

–

–

17  116,012

–

–

–

–

6,628

(15)

–

6,940

2,599

23,984

17

129,565

1,781

99

–

–

–

9,856

 12

11,649

926

(11) 

–

–

1

–

–

–

1,856

(11)

–

(830)

1,880

10,771

 13

12,664

5,124

87,548

10,293

719

13,213

4

116,901

10,293

2,599

5,124

18,513

(7,067)

–

87,548

183

7,055

13,700

16,570

108,486

–

–

–

–

–

753

(753)

–

– 

–

1,145

11,438

–

126

 (126)

–

49

–

–

23,984

3,190

12

–

17

129,565

–

–

–

21,935

–

14,845

2,648

27,186

17 166,345

1,880

99

–

10,771

1,001

–

 13

12,664

1

–

1,980

(879)

1,979

11,772

 14

13,765

16,570

108,486

11,438

669

15,414

3

152,580

Group

Cost or valuation

1 August 2016

Additions

Disposals

Reclassification

Revaluations

31 July 2017

Depreciation

1 August 2016

Depreciation

Disposals

Reclassification

Revaluations

31 July 2017

Net book value at  
31 July 2017

Cost or valuation

1 August 2017

Additions

Reclassification

Revaluations

31 July 2018

Depreciation

1 August 2017

Depreciation

Revaluations

31 July 2018

Net book value at  
31 July 2018

The Group has an active store development programme and in accordance with IAS 23 has material qualifying 
assets that take a substantial period of time to develop from acquisition to ultimate store opening. Accordingly 
borrowing costs of £197,209 (2017: nil) have been capitalised in the current year that are directly attributable to 
the acquisition, construction and fit-out of these qualifying store assets. £114,507 of the total amount is carried in 
development property assets and £82,702 is carried in land and buildings following the opening of the Gillingham 
and Wellingborough stores. 

If all property, plant and equipment were stated at historic cost the carrying value would be £74.1 million  
(2017: £53.9 million).

Capital expenditure during the year totalled £21.9 million (2017: £6.6 million). This was primarily the completion of 
construction works at our development sites in Gillingham and Wellingborough which are now open and trading as 
well as completing the acquisition of our Bournemouth, Bedford, Cardiff and Cheshunt sites.

Property, plant and equipment (non-current assets) with a carrying value of £152.6 million (2017: £116.9 million) are 
pledged as security for bank loans. 

74

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 2018Market Valuation of Freehold, Long Leasehold and Operating Leasehold Land and Buildings
On 31 July 2018 a professional valuation was prepared by Jones Lang LaSalle Limited (JLL) in respect of eleven 
freehold, one long leasehold and seven operating leasehold properties. The valuation was prepared in accordance 
with the RICS Valuation – Global Standards 2017, published by The Royal Institution of Chartered Surveyors (“the 
RICS Red Book”) and the valuation methodology is explained in more detail below. The valuations were prepared  
on the basis of Fair Value as a fully equipped operational entity having regard to trading potential. The valuation  
was provided for accounts purposes and as such, is a Regulated Purpose Valuation as defined in the Red Book. 
In compliance with the disclosure requirements of the RICS Red Book JLL have confirmed that:

•  This is the third year that JLL has been appointed to value the properties 

•  The valuers who prepared the valuation have the necessary skills and experience having been significantly 

involved in the sector 

•  JLL do not provide other significant professional or agency services to the Company

• 

In relation to the preceding financial year of JLL the proportion of the total fees payable by the Company to the 
total fee income of the firm is less than 5% and is minimal

The valuation report indicates a total valuation for all properties valued of £146.2 million (2017: £119.6 million) of which 
£128.0 million (2017: £102.9 million) relates to freehold and long leasehold properties, and £18.2 million (2017: £16.7 
million) relates to properties held under operating leases. 

Freehold and long leasehold land and buildings are carried at valuation in the statement of financial position. Short 
leasehold improvements at properties held under operating leases are carried at cost rather than valuation in 
accordance with IFRS.

For the trading properties the valuation methodology explained in more detail below is based on fair value as fully 
equipped operational entities, having regard to trading potential. Of the £128.0 million valuation of the freehold 
and long leasehold properties £11.7 million (2017: £9.3 million) relates to the net book value of fixtures, fittings and 
equipment, and the remaining £116.3 million (2017: £93.6 million) relates to freehold and long leasehold properties.

The 2018 valuation includes and reflects movements in value which have resulted from the operational performance 
of the stores and movements in the investment environment.

Valuation Methodology
Jones Lang LaSalle Limited (JLL) have adopted the profits method of valuation, and cross checked with the direct 
comparison method based on recent transactions in the sector, which is the main method of pricing adopted by 
purchasers of self storage properties. 

JLL have valued the assets on an individual basis and have disregarded any portfolio effect.

The profits method of valuation considers the cash flow generated by the trading potential of the self storage facility. 
Due to the specialised design and use of the buildings, the value is typically based on their ability to generate a net 
income from operating as self storage facilities. 

JLL have constructed a discounted cash flow model. This sets out their explicit assumptions on the underlying cash 
flow that they believe could be generated by a Reasonably Efficient Operator at each of the properties, both at the 
valuation date and in the near future as the properties increase their occupancy and rates charged to customers. 
Judgements are made as to the trading potential and likely long term sustainable occupancy. 

Stable occupancy depends upon the nature of demand, size of property and nearby competition, and allows for 
a reasonable vacancy rate to enable the operator to sell units to new customers. In the valuation the assumed 
stabilised occupancy level for the 21 trading stores (both freeholds and leaseholds) averages 84.1% (2017: 81.2%).

Expenditure is deducted (such as business rates, staff costs, repair and maintenance, utilities, marketing and bad 
debts) as well as an operator’s charge which takes account of central costs. JLL also make an allowance for long 
term capex requirements where applicable. 

75

Strategic ReportOverviewGovernanceFinancial Statements10(b) Property, plant and equipment continued
Valuation Methodology continued
•  The cash flow for freeholds runs for an explicit period of 10 years, after which it is capitalised at an all risks yield 

which reflects the implicit future growth of the business, or a hypothetical sale

•  The cash flow for leaseholds continues for the unexpired term of the lease

•  The discount rate applied has had regard to recent transactions, weighted average costs of capital and target 

return in other asset types with adjustments made to reflect differences in the risk and liquidity profile

•  The weighted average annual discount rate adopted (for both freeholds and leaseholds) is 10.58% (2017: 11.09%). 

The yield arising from the first year of the projected cash flow is 6.35% (2017: 7.19%), rising to 9.39% (2017: 
10.49%) in year five

•  JLL have assumed purchasers costs of 6.8% (2017: 6.8%)

•  The average stabilised occupancy is 84.1% (2017: 81.2%)

•  The average exit yield assumed is 7.42% (2017: 7.67%)

The comparison method considers recent transactions where self storage properties have sold, and then adjusts 
them based on a multiple of current earnings, and a capital value per square foot. They are adjusted to reflect 
differences in location, physical characteristics, local supply and demand, tenure and trading levels.

JLL reported that the Lok’nStore portfolio has generally performed very well in terms of increasing occupancy over 
the course of the year which has driven the assumed stabilised occupancy higher.

For leaseholds the same methodology has been used as for freehold property, except that no sale of the assets in 
the 10th year is assumed, but the discounted cash flow is extended to the expiry of the lease. The average unexpired 
term of the Group’s operating leaseholds is approximately 11 years and 1 month as at 31 July 2018 (10 years and 8 
months: 31 July 2017). Valuations for stores held under operating leases are not reflected in the statement of financial 
position and the assets in relation to these stores are carried at cost less accumulated depreciation.

In 2011, one of the Group store’s leases was renegotiated and includes a ten year option to renew the leases from 
March 2026 to March 2036. The option to extend is only operable in the event that all four of the leases applicable 
to this store are extended and this option is personal to Lok’nStore or another “major self-storage operator”, to be 
approved by the landlord (approval not to be unreasonably withheld). The JLL valuation on this store is based on this 
Special Assumption that the option to extend the lease for 10 years is exercised. This is consistent with the approach 
taken in previous years. 

On 22 February 2018, the Group completed the Deed of Variation, Reversionary Lease and Rent Review 
Memorandum extending the lease term of the Fareham Store by ten years to 2036.

The fair value hierarchy within which the Fair Value measurements are categorised is level 3, in accordance with  
IFRS 13 fair value measurements.

Directors’ valuation of land and property
The old Southampton store: Following the opening of the new Southampton store with the corresponding transfer 
of all customers from the old Southampton store, the vacant building was redeveloped for cruise parking. Market 
evidence suggested that there is a substantial market in Southampton for car parking for cruise liner passengers and 
that this property was appropriate to this use. The Directors have placed a valuation on the site at the 2018 year-
end at £2.0 million. The building was converted to this use costing £1.195 million (£1.103 million net of depreciation) 
and started trading as “ParknCruise” in May 2017. Accordingly the Directors placed their valuation on the current 
developed site at the 2018 year-end at £3.103 million. 

The new Southampton store: Following the development and opening of the new Southampton store there 
remains surplus land to the rear of the building which may be ultimately utilised for an expansion of the store or could 
be sold or used for alternative use. The Directors have considered the advice given and recommendations of value 
obtained by local agents and in weighing this with their own view are satisfied to continue to place a value at year-
end on this land of £0.5 million. 

The total value of land and property carried at Director Valuation at 31 July 2018 is £3.603 million (2017: £4.195 million).

76

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 201811 Investments

Company Investments in subsidiary undertakings

31 July 2013

Capital contributions arising from share-based payments

31 July 2014

Capital contributions arising from share-based payments

31 July 2015

Capital contributions arising from share-based payments

31 July 2016

Capital contributions arising from share-based payments

31 July 2017

Capital contributions arising from share-based payments

31 July 2018

£’000

1,776

119

1,895

211

2,106

182

2,288

97

2,385

33

2,418

The Company holds more than 20% of the share capital of the following companies, all of which are incorporated in 
England and Wales: 

Lok’nStore Limited*#

Lok’nStore Trustee Limited1*†

Southern Engineering and  
Machinery Company Limited1*#

Semco Machine Tools Limited2*#

Semco Engineering Limited2*#

Saracen Datastore Limited1#

ParknCruise Limited1†

Class of 
shareholding

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

% of shares and voting rights held

Directly

Indirectly

Nature of entity 

100

–

–

–

–

–

–

–

100

100

100

100

Self-storage

Trustee

Self-storage

Dormant

Dormant

100 Serviced Document Storage

100

Dormant

1 

2 

* 

† 

# 

These companies are subsidiaries of Lok’nStore Limited.

These companies are subsidiaries of Southern Engineering and Machinery Company Limited and did not trade during the year. 

These companies have taken the exemption from audit under Section 479A of the Companies Act 2006.

The address of these companies is 112, Hawley Lane, Farnborough, Hants, GU14 8JE.

The address of these companies is 1, Fleet Place London EC4M 7WS.

12 Development loan capital
In May 2015 Lok’nStore opened a new store in Aldershot, Hampshire on behalf of outside investors, to which it 
provided development loan capital. The store is managed under the Lok'nStore brand. The Group has managed the 
building and subsequent operation of the store and has generated a return on £2.5 million of the total development 
capital committed to the project, as well as management fees for the construction, operation and branding of the 
store. On 31 October 2017 the entire development loan was repaid to Lok’nStore together with all accrued interest. 
Lok'nStore continues to manage the operation of the store.

Development loan capital

Group 
 2018  
£’000

–

Group  
2017  
£’000

3,463

77

Strategic ReportOverviewGovernanceFinancial Statements13 Inventories

Consumables and goods for resale

Group  
2018  
£’000

257

Group  
2017  
£’000

203

The amount of inventories recognised in cost of sales as an expense during the year was £160,177 (2017: £164,225). 
(See note 2(b)).

14 Trade and other receivables

Trade receivables

Other receivables

Prepayments and accrued income

Group  
2018  
£’000

1,969

1,927

580

4,476

Group  
2017  
£’000

1,693

1,822

751

4,266

The Directors consider that the carrying amount of trade and other receivables approximates their fair value.

The following balances existed between the Company and its subsidiaries at 31 July:

Net amount due from Lok’nStore Limited

Company  
2018  
£’000

Company  
2017  
£’000

13,940

13,021

The amount due from Lok’nStore Limited is interest free. The balance is repayable on demand.

Trade receivables
In respect of its self-storage business the Group does not typically offer credit terms to its customers and hence the 
Group is not exposed to significant credit risk. All customers are required to pay in advance of the storage period. 
Late charges are applied to a customer’s account if they are more than 10 days overdue in their payment. The 
Group provides for receivables based upon sales levels and estimated recoverability. There is a right of lien over the 
customers’ goods, so if they have not paid within a certain time frame the Company has the right to sell the items 
they store to cover the debt owed by the customer. Trade receivables that are overdue are provided for based on 
estimated irrecoverable amounts, determined by reference to past default experience. 

For individual self-storage customers the Group does not perform credit checks. However this is mitigated by the 
fact that all customers are required to pay in advance, and also to pay a deposit of four weeks’ storage income. 
Before accepting a new business customer who wishes to use a number of the Group’s stores, the Group uses an 
external credit rating to assess the potential customer’s credit quality and defines credit limits by customer. There are 
no customers who represent more than 5% of the total balance of trade receivables. 

In respect of its document storage business, customers are invoiced typically monthly in advance for the storage 
of their boxes, tapes and files. The provision of additional services, such as document boxes or tape collection 
and retrieval from archive, typically are invoiced monthly in arrears. The serviced archive segment with over 450 
customers has a greater customer concentration – refer note 1(b) segmental analysis.

Included in the Group’s trade receivables balance are receivables with a carrying amount of £223,092 (2017: £268,252) 
which are past due at the reporting date for which the Group has not provided as there has not been a significant change 
in credit quality and the amounts are still considered recoverable. The Group holds a right of lien over its self-storage 
customers’ goods if these debts are not paid. The average age of these receivables is 41 days past due (2017: 43 days 
past due).

78

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 2018Ageing of past due but not impaired receivables 

0–30 days

30–60 days

60+ days

Total

Movement in the allowance for bad debts

Balance at the beginning of the year

Impairment losses recognised

Amounts written off as uncollectible

Balance at the end of the year

Group  
2018  
£’000

100

85

38

223

Group  
2018  
£’000

188

40

(36)

192

Group  
2017  
£’000

97

121

50

268

Group  
2017  
£’000

186

34

(32)

188

The concentration of credit risk is limited due to the customer base being large and unrelated. Accordingly, the 
Directors believe that there is no further provision required.

Ageing of impaired trade receivables

0–30 days

30–60 days

60+ days

Total

15 Trade and other payables

Trade payables

Taxation and social security costs

Other payables

Accruals and deferred income

Group  
2018  
£’000

–

–

192

192

Group  
2018  
£’000

1,102

313

1,340

2,404

5,159

Group  
2017  
£’000

–

–

188

188

Group  
2017  
£’000

818

288

1,692

2,234

5,032

The Directors consider that the carrying amount of trade and other payables approximates fair value.

79

Strategic ReportOverviewGovernanceFinancial Statements16 Financial instruments
The Group manages its capital to ensure that entities in the Group will be able to continue as a going concern while 
maximising the return to shareholders through the optimisation of the debt and equity balance. The capital structure of 
the Group consists of debts, which include the borrowings disclosed in note 17, cash and cash equivalents and equity 
attributable to the owners of the parent, comprising issued capital, reserves and retained earnings as disclosed in the 
Consolidated Statement of Changes in Equity. The Group’s banking facilities require that management give regular 
consideration to interest rate hedging strategy. The Group has complied with this during the year.

The Group’s Board reviews the capital structure on an on-going basis. As part of this review, the Board considers the 
cost of capital and the risks associated with each class of capital. The Group seeks to have a relatively conservative 
gearing ratio (the proportion of net debt to equity) balancing the overall level with the opportunities for the growth of 
the business. The Board considers at each review the appropriateness of the current ratio in light of the above. The 
Board is currently satisfied with the Group’s gearing ratio. 

The gearing ratio at the year-end is as follows:

Capital Management

Gross borrowings

Cash and cash equivalents

Net debt

Total equity

Net debt to equity ratio

Group  
2018  
£’000

(37,335) 

4,990

(32,345) 

103,251

31.3 %

Group  
2017  
£’000

(28,816) 

11,386

(17,430) 

89,119

19.6 %

The increase in the Group’s gearing ratio arises principally through the acquisition of our Bournemouth, Bedford, 
Cardiff, Cheshunt and Leicester sites funded by bank borrowings, mitigated by the combined effect of an increase in 
the value of its properties, and the cash generated from operations. 

Exposure to credit and interest rate risk arises in the normal course of the Group’s business. 

A Derivative financial instruments and hedge accounting
The Group’s activities expose it primarily to the financial risks of interest rates. Historically the Group has hedged 
through the deployment of interest rate swaps although the Group had no such instruments in place at 31 July 2017 
or 31 July 2018. The Board continues to keep its hedging policy under periodic review.

B Debt management
Debt is defined as non-current and current borrowings, as detailed in note 17. Equity includes all capital and reserves 
of the Group. The Group is not subject to externally imposed capital requirements.

The Group borrows through a revolving credit facility with Royal Bank of Scotland plc secured on its store portfolio 
and other Group assets, excluding intangibles, with a net book value of £161.6 million (2017: £136.2 million). 
Borrowings are arranged to ensure the Group fulfils its strategy of growth and development of its stores and to 
maintain short-term liquidity. As at the reporting date the Group has a committed revolving credit facility of £50 
million (2017: £40 million). This facility expires on 15 January 2023. Undrawn committed facilities at the year-end 
amounted to £12.7 million (2017: £11.2 million). 

C Interest rate risk management
The Group’s policy on interest rate management is agreed at Board level and is reviewed on an on-going basis. All 
borrowings are denominated in Sterling and are detailed in note 17. The Group has a number of revolving loans within 
its overall revolving credit facility and as such is exposed to interest rate risks at the time of renewal arising from any 
upward movement in the LIBOR rate. 

80

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 2018Cash balances held in current accounts attract no interest but surplus cash is transferred daily to a treasury deposit 
account which earns interest at the prevailing money market rates1. All amounts are denominated in Sterling. The 
balances at 31 July 2018 are as follows:

Variable rate treasury deposits1

SIP trustee deposits

Cash in operating current accounts

Other cash and cash equivalents

Total cash and cash equivalents

Group  
2018 
£’000

4,337

40

582

31

Group  
2017 
£’000

11,048

5

285

48

4,990

11,386

1 

 Money market rates for the Group’s variable rate treasury deposit track Royal Bank of Scotland plc base rate. The rate attributable to the variable rate 

deposits at 31 July 2018 was 0.1% (2017: 0.1%).

The Group reviews the current and forecast projections of cash flow, borrowing and interest cover as part of its 
monthly management accounts review. In addition, an analysis of the impact of significant transactions is carried out 
regularly, as well as a sensitivity analysis of the impact of movements in interest rates on gearing and interest cover. 

D Interest rate sensitivity analysis
Over the longer term, significant changes in interest rates may have an impact on consolidated earnings.

At 31 July 2018, it is estimated that an increase of one percentage point in interest rates would have reduced the 
Group’s annual profit before tax by £373,345 (2017: £288,156) and conversely a decrease of one percentage point in 
interest rates would have increased the Group’s annual profit before tax by £373,345 (2017: £288,156). There would 
have been no effect on amounts recognised directly in other comprehensive income. The sensitivity has been calculated 
by increasing by 1% the average variable interest rate of 1.85% applying to the variable rate borrowings of £37.3 million in 
the year (2017: £28.8 million / 1.66%). 

E Cash management and liquidity
Ultimate responsibility for liquidity risk management rests with the Board of Directors, which has built an appropriate 
liquidity risk management framework for the management of the Group’s short, medium and long-term funding and 
liquidity management requirements. The Group manages liquidity risk by maintaining adequate reserves, banking 
facilities and reserve borrowing facilities by continuously monitoring forecast and actual cash flows and matching 
the maturity profiles of financial assets and liabilities. Included in note B above is a description of additional undrawn 
facilities that the Group has at its disposal to further reduce liquidity risk.

Short-term money market deposits are used to manage liquidity whilst maximising the rate of return on cash 
resources, giving due consideration to risk.

F Foreign currency management
The Group operates solely in the United Kingdom and as such all of the Group’s financial assets and liabilities are 
denominated in Sterling and there is no exposure to exchange risk. 

G Credit risk
The credit risk management policies of the Group with respect to trade receivables are discussed in note 14. 
The credit risk on liquid funds is limited because the counterparty is a bank with high credit ratings assigned by 
international credit-rating agencies, in line with the Group’s policy which is to borrow from major institutional banks 
when arranging finance.

The Group’s maximum exposure to credit risk at 31 July 2018 was £3.06 million (2017: £2.34 million) on receivables 
and £4.99 million (2017: £11.39 million) on cash and cash equivalents. 

81

Strategic ReportOverviewGovernanceFinancial Statements16 Financial instruments continued
H Maturity analysis of financial liabilities
The undiscounted contractual cash flow maturities are as follows:

2018 - Group

Over five years

From two to five years

From one to two years

Due after more than one year

Due within one year

Total contractual undiscounted cash flows

2017 - Group

Over five years

From two to five years

From one to two years

Due after more than one year

Due within one year

Total contractual undiscounted cash flows

I Fair values of financial instruments

Categories of financial assets and financial liabilities

Financial assets – loans and receivables

Trade and other receivables1

Cash and cash equivalents

Development loan capital

Financial liabilities – other financial liabilities at amortised cost

Trade and other payables

Bank loans

Trade and  
other payables  

£’000

Borrowings 
£’000

Interest on 
borrowings 
£’000

–

–

–

–

2,728

2,728

Trade and  
other payables 
£’000

–

–

–

–

2,934

2,934

–

37,335

–

37,335

–

37,335

Borrowings 
£’000

28,816

–

–

28,816

–

28,816

–

1,307

532

1,839

532

2,371

Interest on 
borrowings 
£’000

219

1,438

479

2,136

479

2,615

Group  
2018  
£’000

Group  
2017  
£’000

4,616

4,990

–

3,967

11,386

3,463

(2,728)

 (37,170)

(2,934)

 (28,670)

1 

  Includes £361,460 relating to fees receivable in 2022 from the Aldershot managed store currently classified as a non-current asset (measured at fair value). 

The fair values of the Group’s cash and short-term deposits and those of other financial assets equate to their 
carrying amounts. The Group’s receivables and cash and cash equivalents are all classified as loans and receivables 
and carried at amortised cost. The amounts are presented net of provisions for doubtful receivables and allowances 
for impairment are made where appropriate. Trade and other payables and bank borrowings are all classified as 
financial liabilities measured at amortised cost.

82

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 2018J Company’s financial instruments
The Company’s financial assets are amounts owed by subsidiary undertakings amounting to £13.9 million (2017: 
£13.0 million) which are classified as loans and receivables, and the investment in its subsidiary undertaking of £0.1 
million (excluding capital contributions). These amounts are denominated in Sterling, are non-interest bearing, are 
unsecured and fall due for repayment within one year. No amounts are past due or impaired. The Company has no 
financial liabilities.

17 Borrowings

Non-current

Bank loans repayable in more than five years (Gross)

Bank loans repayable in more than two years but not more than five years (Gross)

Deferred financing costs

Net bank borrowings

Non-current borrowings

Group  
2018  
£’000

–

37,335

(165)

37,170

37,170

Group  
2017  
£’000

28,816

–

(146)

28,670

28,670

The Group has an existing banking facility with Royal Bank of Scotland plc (RBS). The facility runs until January 2023 
providing funding for more site acquisitions and working capital. The Group is not obliged to make any repayments 
prior to its expiration in January 2023.

In February 2018 the Group executed its £10 million accordion increasing its £40 million Banking Facility to £50 
million. The increased facility will provide funding for site acquisitions and working capital to support the Group’s 
ambitious growth plans for more landmark site acquisitions and working capital.

Bank covenants and margin are unaffected following the increased facility with the interest rate margin at the London 
Inter-Bank Offer Rate (LIBOR) plus 1.40%–1.65% based on a loan to value covenant test. This rate is 1.40% currently 
and the all in debt cost on £37.3 million drawn averaged 1.85% in the year.

The Group currently has £37.3 million drawn against its existing £50 million facility. The £50 million revolving credit 
facility with RBS is secured by legal charges and debentures over the freehold and leasehold properties and other 
tangible assets of the business with a net book value of £152.6 million (2017: £120.4) million together with cross-
company guarantees from Group companies. 

83

Strategic ReportOverviewGovernanceFinancial Statements18 Deferred tax

Deferred tax liability

Liability at start of year

Credited to income for the year

Tax credited directly to other comprehensive income

Debit / (credit) to share based payment reserve

Liability at end of year

Group  
2018  
£’000

16,363

644

2,698

30 

19,735

Group  
2017  
£’000

15,361

112

932

(42)

16,363

The following are the major deferred tax liabilities and assets recognised by the Group and the movements during 
the year:

Accelerated 
Capital 
Allowances 
£’000

Intangible 
assets  
£’000

Other 
temporary 
differences 
£’000

At 1 August 2016

Charge/(credit) to income for 
the year

Charge to other comprehensive 
income

Charge to share based 
payment reserve

At 31 July 2017

Charge/(credit) to income for 
the year

Charge to other comprehensive 
income

Charge to share based 
payment reserve

1,855

341

–

–

2,196

683

–

–

447

(53)

–

–

394

(28)

–

–

24

(7)

–

–

17

– 

–

–

Revaluation 
of properties 
£’000

10,961

–

920

–

11,881

–

2,687

–

Rolled over 
gain on 
disposal 
£’000

Share  
options  
£’000

Total 
£’000

2,323

(189)

(249)

15,361

20

112

12

–

2,146

(11)

11

–

– 

932

(42)

(42) 

(271)

16,363

–

– 

644

2,698

30

30

At 31 July 2018

2,879

366

17

14,568

2,146

(241)

19,735

19 Share capital

Authorised:

35,000,000 ordinary shares of 1 pence each (2017: 35,000,000)

2018  
£’000

350

2017  
£’000

350

Allotted, issued and fully paid ordinary shares

£’000

£’000

Balance 1 August

Options exercised 193,692 (2017: 193,601)

Balance 31 July

Number of shares at 31 July 

The Company has one class of ordinary shares which carry no right to fixed income.

84

293

2

295

291

2

293

Called up, 
allotted and 
fully paid 
Number

Called up, 
allotted and 
fully paid 
Number

29,498,615

29,302,923

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 201820 Equity settled share-based payment plans 
The Group operates two equity-settled share-based payment plans, an approved and an unapproved share option 
scheme, the rules of which are similar in all material respects. 

The Company has the following share options:

2018 Summary

As at
31 July 2017
No of options

Unapproved Share Options (refer note 22(a))

964,108

Unapproved Share Options (LTPRP Scheme 
– refer note 22(b))

Approved CSOP Share Options (refer note 23)

Total

2017 Summary

Unapproved Share Options

Approved CSOP Share Options

Total

135,378

1,099,486

As at
31 July 2016
No of options

1,094,482

166,011

1,260,493

Granted

Exercised

4,343

140,000

21,493

165,836

(145,095)

–

(55,814)

(200,909)

Granted

Exercised

44,031

20,486

64,517

(150,408)

(43,193)

(193,601)

Lapsed/
surrendered

As at
31 July 2018 
No of options

(5,805)

–

817,551

140,000

(8,858)

(14,663)

92,199

1,049,750

Lapsed/
surrendered

As at
31 July 2017
No of options

(23,997)

(7,926)

(31,923)

964,108

135,378

1,099,486

The following table shows options held by Directors under all schemes: 

Total at  
31 July  
2017

Options  
granted

Options 
Exercised/
lapsed

Unapproved 
Scheme 

Approved  
CSOP share 
options

Total at  
31 July  
2018

2018

Executive Directors

A Jacobs – Unapproved

RA Davies – Unapproved

RA Davies – CSOP

RA Davies total

N Newman-Shepherd – Unapproved

N Newman-Shepherd – CSOP

N Newman-Shepherd total

Non-Executive Directors

SG Thomas – Unapproved

ETD Luker – Unapproved

All Directors total

206,087

256,977

7,742

264,719

197,421

13,661

211,082

25,217

15,000

722,105

–

–

–

–

–

–

–

–

–

–

(10,000)

–

(10,000)

(25,000)

(3,000)

(28,000)

206,087

246,977

–

246,977

172,421

–

172,421

–

25,217

–

(15,000)

(53,000)

–

–

7,742

7,742

–

10,661

10,661

206,087

246,977

7,742

254,719

172,421

10,661

183,082

–

–

25,217

–

650,702

18,403

669,105

The grant of options to Executive Directors and senior management is recommended by the Remuneration Committee 
on the basis of their contribution to the Group’s success. The options vest after two and a half or three years. 

The exercise price of the options is equal to the closing mid-market price of the shares on the trading day previous to 
the date of the grant. Exercise of an option is subject to continued employment or in the case of unapproved options 
at the discretion of the Board. The life of each option granted is six and a half to seven years. There are no cash 
settlement alternatives.

The expected volatility is based on a historical review of share price movements over a period of time, prior to the 
date of grant, commensurate with the expected term of each award. The expected term is assumed to be six years 
which is part way between vesting (two and a half to three years after grant) and lapse (10 years after grant). The risk 
free rate of return is the UK gilt rate at date of grant commensurate with the expected term (i.e. six years).

The total charge for the year relating to employer share-based payment schemes was £33,339 (2017: £96,985), all of 
which relates to equity-settled share-based payment transactions. 

85

Strategic ReportOverviewGovernanceFinancial Statements21 Enterprise Management Initiative Scheme 
The Company operated a share option scheme under the Enterprise Management Initiative (EMI).

The Group has for some years no longer met the EMI Scheme qualifying criteria. Accordingly, there were no options 
issued under this scheme during the year, and no options remained at the year end. The scheme is now closed.

22(a) Unapproved Share Options
The Company issues unapproved share options, the vesting conditions of which have been met.

Movements in the year are shown below:

Outstanding at 1 August

Granted during the year

Forfeited during the year

Exercised during the year

Outstanding at 31 July

Exercisable at 31 July

Options  
2018  

number

964,108

4,343

(5,805)

(145,095)

817,551

718,453

Weighted average 
exercise price  
2018  

pence

167.57

402.50

387.50

126.23

174.59

150.79

Options  
2017  

number

1,094,482

44,031

(23,997)

(150,408)

964,108

758,366

Weighted average 
exercise price  
2017  

pence

159.85

387.50

223.37

166.92

167.57

146.63

The options outstanding at 31 July 2018 had a weighted average remaining contractual life of 6.6 years (2017: 6.3 years). 
The exercise prices for shares exercisable at 31 July 2018 ranged from 56.0 pence per share to 287.5 pence per share. 

The following sets out the movements in the year in respect of unapproved share options held by the Directors  
of the Company.

As at  
31 July  

2017 Granted

Exercised/
lapsed 

As at  
31 July  
2018

Exercise  

price (pence)

Date  
from which 
exercisable

Expiry  
date

A Jacobs

S Thomas

R Davies

206,087

25,217

256,977

N Newman-Shepherd

197,421

ETD Luker

Total

15,000

700,702

–

–

–

–

–

–

–

206,087

1.085 – 2.855

31/7/15 – 6/8/18

31/7/22 – 6/8/25

25,217

2.070 – 2.855

31/7/17 – 6/8/18

31/1/24 – 6/8/25

(10,000)

246,977

0.850 – 2.135 31/7/10 – 31/7/17 31/7/17 – 31/7/27

(25,000)

172,421

1.070 – 3.875 31/7/11 – 31/7/20 31/7/18 – 31/7/27

(15,000)

–

0.565

31/7/12

31/7/19

(50,000)

650,702

22(b) Unapproved Share Options – Long Term Partnership Performance Plan (LTPPP)
On 2 July 2018 the Group adopted a Company Long Term Partnership Performance Plan (LTPPP). 

The Plan is a discretionary benefit offered by the Company for the benefit of selected key employees. Its main 
purpose is to increase the interest of the employees in the Group’s long term business goals and performance 
through share ownership. 

Shares purchased or received under the Plan, any cash received under the Plan and any gains obtained under the 
Plan are not part of salary for any purpose except to any extent required by statute. The Remuneration Committee of 
the Board of the Company shall have the right to decide, in its sole discretion, whether or not awards will be granted 
and to which employees those awards will be granted. 

86

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 2018A summary of the structure and rules of the Plan are set out below:

Structure 
•  Options are granted on Lok’nStore Group Plc shares

•  The exercise price is at £6 is well above the current price to allow the issuance of more options increasing 

member returns if ambitious targets are hit 

•  Options are to be issued to participants in 5 annual tranches from July 2018 to July 2022

•  Participants will have 10 years to exercise from vesting dates

•  Performance criteria are geared to achievement of ambitious long term plan

•  Twin performance targets of share price and CAD thresholds for each award. CAD thresholds to be determined 

each year by the Remuneration Committee

•  Alternative exercise methods can be considered by the Group: 

 –

 –

 –

Participants may exercise and hold – paying tax arising

Participants may exercise and sell – paying tax arising

Group delivers net profit to participants in cash or shares

Main Rules & Conditions 
•  Conditional on participants remaining in employment with the Group

•  Replaces LTPRP for participating members 

•  Existing cash bonus schemes remain in place

•  All options vest if there is a change of control

• 

Includes Good / Bad Leaver clauses 

•  The Scheme is entirely at the discretion of the Remuneration Committee who act on behalf of the Board

Movements in the year are shown below:

Outstanding at 1 August

Granted during the year

Outstanding at 31 July

Exercisable at 31 July

Options 2018 
number

Weighted average 
exercise price 
2018 pence

–

140,000

140,000

–

–

600.00

600.00

–

Post Balance Sheet: The following unapproved share options have been granted to Directors of the Company on  
7 August 2018.

A Jacobs

R Davies

N Newman-Shepherd

Total

As at  
31 July 
2018

–

–

–

–

As at  
7 August  

2018

40,000

40,000

60,000

Exercise 
price (pence)

Date  
from which 
exercisable

Expiry  
date

600.00

600.00

600.00

31/07/2023

31/07/2033

31/07/2023

31/07/2033

31/07/2023

31/07/2033

Granted

40,000

40,000

60,000

140,000

140,000

87

Strategic ReportOverviewGovernanceFinancial Statements23 CSOP Approved Share Options
On 2 June 2010 the Group adopted a Company Share Option Plan (CSOP). The CSOP achieved HMRC approval on 
28 June 2010. There are no performance conditions attached to share options issued under CSOP.

Movements in the year are shown below:

Outstanding at 1 August

Granted during the year

Forfeited/surrendered during the year

Exercised during the year

Outstanding at 31 July

Exercisable at 31 July

Options  
2018  

number

135,378

21,493

(8,858)

(55,814)

92,199

39,537

Weighted average 
exercise price 
2018  

pence

250.22

402.50

338.65

193.46

311.59

222.27

Options  
2017  

number

166,009

20,488

(7,926)

(43,193)

135,378

81,880

Weighted average 
exercise price  
2017  

pence

206.05

387.50

260.51

143.66

250.22

191.90

The options outstanding at 31 July 2018 had a weighted average remaining contractual life of 9.9 years (2017: 8.7 years). 
The exercise prices for shares exercisable at 31 July 2018 ranged from 107.00 pence per share to 287.50 pence per share.

The inputs into the Black-Scholes model used to value the options granted during the year are as follows:

Date of grant

31 July 2018

Expected  
life  

(years)

Share price at 
date of grant 
(pence)

Exercise 
 price  

Expected 
volatility  

(pence)

6.50

402.50

402.50

Expected 
dividend 
yield  
(%)

Risk free 
interest  
rate  
(%)

Fair value 
charge per 
award  

(pence)

2.57

1.15

72.0

(%)

24.59

The following CSOP approved share options have been granted to Directors of the Company.

As at  
31 July  

2017 Granted

Exercised/
lapsed

As at  
31 July  
2018

Exercise 
price  

(pence)

Date  
from which 
exercisable

Expiry Date

R Davies

7,742

N Newman-Shepherd

13,661

21,403

–

–

–

–

7,742

3.875

31/7/20

31/7/27

(3,000)

(3,000)

10,661

1.070 – 3.875

31/7/14 – 31/7/20 31/7/21 – 31/7/27

18,403

24(a) Other reserves

Group

1 August 2016

Share based remuneration (options)

IFRS 2 – transfer (to)/ from retained earnings

Cash flow hedge reserve net of tax

Tax charge relating to share options

31 July 2017

Share based remuneration (options)

IFRS 2 – transfer (to)/ from retained earnings

Cash flow hedge reserve net of tax

Tax charge relating to share options

31 July 2018

Cash flow
hedge
reserve
£’000

Merger
reserve
£’000

Other
reserve
£’000

Capital
redemption
reserve
£’000

Share-based
payment
reserve
£’000

(37)

6,295

1,294

–

–

37

–

– 

–

–

–

–

– 

–

–

–

–

–

–

–

–

6,295

1,294

–

–

–

–

–

–

–

–

6,295

1,294

34

–

–

–

–

34

–

–

–

–

34

846

97

(139)

–

42

846

33

(109)

–

(30)

740

Total
£’000

8,432

97

(139)

37

42

8,469

33

(109)

–

(30)

8,363

88

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 2018The merger reserve represents the excess of the nominal value of the shares issued by Lok’nStore Group Plc over 
the nominal value of the share capital and share premium of Lok’nStore Limited as at 31 July 2001.

The other distributable reserve and the capital redemption reserve arose in the year ended 31 July 2004 from the 
purchase of the Company’s own shares and a cancellation of share premium.

Share based payment reserve
Under IFRS2 there is the option to make transfers from the share based payment reserve to retained earnings  
in respect of accumulated share option charges where the options have either been exercised or have lapsed  
post-vesting. The total amounts calculated and accordingly transferred to retained earnings amounted to  
£109,218 (2017: £138,755).

24(b) Other reserves

Company

1 August 2016

Share based remuneration (options)

IFRS 2 – transfer to retained earnings

31 July 2017

Share based remuneration (options)

IFRS 2 – transfer to/from retained earnings

31 July 2018

25(a) Retained earnings

Group

1 August 2016

Profit attributable to owners of Parent for the financial year

Transfer from revaluation reserve

(Additional depreciation on revaluation)

Transfer from share based payment reserve (note 24(a))

Transfer realised gain on asset disposal

Dividend paid

31 July 2017

Profit attributable to owners of Parent for the financial year

Transfer from revaluation reserve

(Additional depreciation on revaluation)

Transfer from share based payment reserve (note 24(a))

Dividend paid

31 July 2018

Other
reserve
£’000

1,114

–

–

1,114

–

–

1,114

Share-based
payment reserve
£’000

847

97

(139)

805

33

(109)

729

Total
£’000

1,961

97

(139)

1,919

33

(109)

1,843

Retained  
earnings before  
deduction of  
own shares
£’000

17,824

3,061

277

139

– 

(2,637)

18,664

3,757

291

109

(2,977)

19,844

Own shares
(note 26)
£’000

(4,241)

–

–

–

3,741

–

(500)

–

–

–

–

(500)

Retained
earnings Total
£’000

13,583

3,061

277

139

3,741

(2,637)

18,164

3,757

291

109

(2,977)

19,344

The transfer from revaluation reserve represents the additional depreciation charged on revalued assets net of 
deferred tax. 

The Own Shares Reserve represents the cost of shares in Lok’nStore Group Plc purchased in the market and held 
in the Employee Benefit Trust to satisfy awards made under the Group’s share incentive plan and shares purchased 
separately by Lok’nStore Limited for Treasury Account. These treasury shares were not cancelled and have been 
released back into the market to assist liquidity of the Company’s stock and to provide availability of a reasonable  
line of stock to satisfy investor demand.

89

Strategic ReportOverviewGovernanceFinancial Statements25(b) Retained earnings

Company

1 August 2016

1 August 2016 – As restated

Profit attributable to owners of Company for the financial year

Transfer from share based payment reserve (note 24(a))

Disposal of treasury shares – restated

Dividend paid

31 July 2017

Profit attributable to owners of Company for the financial year

Transfer from share based payment reserve (note 24(a))

Dividend paid

31 July 2018

Retained  
earnings before 
deduction of  
own shares
£’000

Own shares
(note 26)
£’000

Retained
earnings Total
£’000

117

117

5,547

139

– 

(2,637)

3,166

3,572

109

(2,977)

3,870

– 

(3,741) 

–

–

3,741

–

–

–

–

–

– 

117

(3,624)

5,547

139

3,741

(2,637)

3,166

3,572

109

(2,977)

3,870

Restatement of 2016 Retained Earnings
At the start of the 2017 financial year a total of 2,466,869 of Lok’nStore Group Plc ordinary shares of 1p each were 
held for treasury with an aggregate nominal value of £24,669 purchased for an aggregate cost of £3,741,036 at an 
average price of £1.503 per share (excluding broker’s commission and stamp duty costs). These shares were sold in 
November 2016 and April 2017 to a range of institutional investors, as described in the 2017 Annual Report.

The treasury shares amount of £3,741,000 was previously reported as an investment by Lok’nStore Limited (the 
subsidiary) but should have been recognised in Lok’nStore Group Plc’s accounts since they were registered in the 
name of the parent company. 

The impact of the prior period adjustment in plc is to change the amounts shown as the intercompany balance 
with Lok’nStore Limited and the amount shown as own shares at 1 August 2016, which is included within Retained 
Earnings on the Statement of Financial Position and disclosed separately in the notes to the accounts.

Accordingly, the comparative 2016 amounts have been restated in the parent company’s accounts. The directors 
do not believe that this adjustment would cause the reader of the financial statements to form a different view of the 
Statement of Financial Position of the parent company and therefore have not presented a restated balance sheet at 
31 July 2016 as they do not believe it is material in the context of the financial statements as a whole.

Review of distributable reserves and rectification of prior dividends (the Relevant Dividends)
The Board has become aware of certain technical issues relating to the levels of distributable reserves within the 
Lok’nStore Group and the payment of interim and final dividends by Lok’nStore Group Plc to our shareholders during 
the period from 2013 to 2016 ('the Relevant Dividends').

Lok’nStore’s Group structure is that almost all of the self-storage operations and assets and cash sit within the 
principal operating subsidiary Lok’nStore Limited. Lok’nStore Group Plc is of itself a non-trading holding company. 
Throughout this period at all relevant times, the Group had adequate distributable reserves in subsidiary companies 
to enable payment of the Relevant Dividends, and each year payment of the final dividends was approved by the 
Company's shareholders at its annual general meeting. 

90

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 2018However, a review of historical intra-group transactions revealed that dividends were not paid up from Lok’nStore 
Limited to Lok’nStore Group Plc in the period from 2013 to 2016 and thereby did not create distributable reserves 
in Lok’nStore Group Plc in the manner that had been intended. As a consequence, the Relevant Dividends paid by 
Lok’nStore Group Plc were not paid out of distributable reserves and were therefore not paid in accordance with the 
Companies Act 2006.

We are undertaking a series of procedural steps in order to rectify this issue and put the Company and its subsidiaries, 
in the position that was originally intended with respect to the creation of distributable reserves in Lok’nStore Group Plc.

We will put a resolution to shareholders at the forthcoming Annual General meeting to be held on 11 December 2018 
which, if passed, would put all potentially affected parties, in so far as possible, in the position they would be had the 
Relevant Dividends been paid in accordance with the requirements of the Companies Act 2006.

Full details will be included in the circular and notice of general meeting to be sent to shareholders. 

26 Own shares 

31 July 2017 and 31 July 2018

EBT
shares
Number

623,212

EBT
shares
£

499,910

Treasury
shares
Number

–

Treasury
shares
£

Own shares
total
£

–

499,910

Employee Benefit Trust (EBT): The Group operates an Employee Benefit Trust (EBT) under a settlement dated 8 July 
1999 between Lok’nStore Limited and Lok’nStore Trustee Limited, constituting an employees’ share scheme.

Funds are placed in the trust by way of deduction from employees’ salaries on a monthly basis as they so instruct 
for purchase of shares in the Company. Shares are allocated to employees at the prevailing market price when the 
salary deductions are made. 

As at 31 July 2018, the Trust held 623,212 (2017: 623,212) ordinary shares of 1 pence each with a market value of 
£2,508,428 (2017: £2,414,947). No shares were transferred out of the scheme during the year (2017: nil). 

No options have been granted under the EBT. The EBT waived its dividends in full. No other dividends were waived 
during the year.

27 Cash flows 
(a) Reconciliation of profit before tax to cash generated from operations

Profit before tax 

Depreciation

Amortisation of intangible assets

Equity settled share based payments

Warranty Claims 

Carried interest – fees receivable

Property disposal costs

Store relocation costs

Director retirement costs

Finance income

Finance cost

Increase in inventories

Increase in receivables

Increase/decrease in payables

Cash generated from operations

Group  
2018  
£’000

5,325

1,980

165

33

(230)

(361)

–

–

–

(80)

463

(54)

(571)

312

6,982

Group  
2017  
£’000

3,965

1,856

165

97

–

–

15

29

69

(309)

606

(38)

(284)

(648)

5,523

91

Strategic ReportOverviewGovernanceFinancial Statements27 Cash flows continued
(b) Reconciliation of net cash flow to movement in net debt
Net debt is defined as non-current and current borrowings, as detailed in note 17 less cash and cash equivalents.

(Decrease) / increase in cash in the year

Change in net debt resulting from cash flows

Movement in net debt in year

Net debt brought forward

Net debt carried forward

Group  
2018  
£’000

(6,396)

(8,519)

(14,915)

(17,430)

(32,345)

Group  
2017  
£’000

6,051

–

6,051

(23,481)

(17,430)

28 Commitments under operating leases
At 31 July 2018 the total future minimum lease payments as a lessee under non-cancellable operating leases were 
as follows:

Land and buildings

Amounts due:

Within one year

Between two and five years

After five years

Total

Group 
2018
£’000

1,467

5,868

7,036

14,371

Group 
2017
£’000

1,469

5,868

6,600

13,937

Operating lease payments represent rentals payable by the Group for certain of its properties. Typically leases are 
negotiated for a term of 20 years and rentals are fixed for an average of five years.

29 Related party transactions
The Company provides share options for the employees of Lok’nStore Limited. The capital contributions arising from 
these share-based payments are separately disclosed under investments in note 11.

The aggregate remuneration of the Directors, and the other key management personnel of the Group, is set out 
below. Further information on the remuneration of individual Directors is found in note 6.

Short term employee benefits – Directors

Short term employee benefits – Other key management

Post-employment benefits – Directors

Post-employment benefits – Other key management

Share-based payments

Total

Group  
2018
£’000

717

320

33

6

33

Group  
2017
£’000

1,000

312

33

6

97

1,109

1,448

As part of a review of its management personnel the Group recognised a number of management personnel that it 
felt were important to retain within the business in order for it to achieve its strategic plan. Accordingly these were 
recognised as key personnel and are participants in the new Long Term Performance Plan (see note 22(b)). They are 
included in the table above. For consistency the 2017 figures include their comparative figures.

92

Notes to the Financial Statements continuedFor the year ended 31 July 2018Lok’nStore Group Plc Annual Report and Accounts 2018Group Director shareholdings – dividends received
In respect of the total dividends paid during the year of £2,976,689, the Group directors received the amounts set out 
in the table below: 

Director's Dividend Income

Holding No.

Final 2017  
7.67 pence  
per share
£

Interim 2017 
3.33 pence  
per share

Executive:

A Jacobs

RA Davies

N Newman-Shepherd

Non-Executive:

SG Thomas

RJ Holmes

ETD Luker

CP Peal

Total

5,204,600 

364,392 

62,934 

9,300 

1,780,000 

273,674 

28,800 

513,561 

7,872,869 

4,325

 231

126,000

19,157

966

35,949

551,020

171,752

2,064

307

58,740

9,031

455

16,948

259,297

Managed Stores – Group Director shareholdings.
Although the director holdings in Managed Stores falls outside of the definition of related party transactions they are 
disclosed here for transparency and are set out in the table below:

Director

Andrew Jacobs

Charles Peal

Simon Thomas 

Total shareholding

Issued Share Capital

% of Issued Share Capital

Chichester
No of shares

Broadstairs
No of shares

Exeter
No of shares

36,800 

38,160 

–

–

36,800 

189,341 

19.4%

–

–

38,160 

189,690

20.1%

240,000 

500,000

160,000

900,000 

3,970,000 

22.7%

30a Capital commitments and guarantees
The Group has capital expenditure contracted but not provided for in the financial statements of £3.38 million (2017: 
£2.60 million) relating to building contracts on its Cardiff development site as well as building retentions outstanding 
on the completed Bristol, Southampton, Gillingham and Wellingborough stores. 

30b Bank borrowings
The Company has guaranteed the bank borrowings of Lok’nStore Limited, a subsidiary company. As at the year-end, 
that company had gross bank borrowings of £37.3 million (2017: £28.8 million). 

31 Events after the reporting date
a) Planning permission obtained on the Leicester site
On 17 August 2018, planning permission was granted for the construction of a self-storage centre.

b) Planning permission obtained on the Cardiff site
On 22 August 2018, planning permission was granted for the change of use of the trading site to B8 Self Storage use.

c) Planning permission obtained on the Gloucester site
On 5 September 2018, planning permission was granted for the construction of a self-storage centre.

d) Sale of surplus land at rear of Southampton store
Following the development and opening of the new Southampton store there remained surplus land to the rear of 
the building which could be sold or used for alternative use. On 25 October 2018, the surplus land was sold for 
£800,000. The Directors have placed a value at the year-end in the financial statements on this land of £0.5 million. 

93

Strategic ReportOverviewGovernanceFinancial StatementsGlossary

Abbreviation

Adjusted EBITDA

Earnings before all depreciation and amortisation charges, losses or profits on disposal, 
share-based payments, acquisition costs, and non-recurring professional costs, finance 
income, finance costs and taxation

Adjusted Store EBITDA

Adjusted EBITDA (see above) but before central and head office costs

AGM

APD

Bps

CAC

CAD

Capex

CGU

CO e

CSOP

EBT

EMI

ESOP

EU

GHG

HMRC

IAS

IFRIC

IFRS

JLL

LIBOR

LFL

LTV

MWh

NAV 

NBV

Annual General Meeting 

Auditing Practices 

Basis Points

Contributory asset charges

Cash available for Distribution 

Capital Expenditure

Cash generating units

Carbon Dioxide Emissions 

Company Share Option Plan 

Employee Benefit Trust

Enterprise Management Incentive Scheme

Employee Share Option Plan

European Union

Greenhouse gas

Her Majesty’s Revenue & Customs

International Accounting Standard

International Financial Reporting Interpretations Committee

International Financial Reporting Standards

Jones Lang LaSalle Limited

London Interbank Offered Rate

Like for like

Loan to Value Ratio

Megawatt Hour

Net Asset Value

Net book value

Operating Profit

Earnings before interest and tax (EBIT)

Photovoltaic

Royal Institution of Chartered Surveyors 

Square Feet

Total voting rights

Value Added Tax

PV

RICS

sq. ft.

TVR 

VAT

94

Lok’nStore Group Plc Annual Report and Accounts 2018Our Stores

Head Office
Lok’nStore Plc 
112 Hawley Lane 
Farnborough 
Hampshire 
GU14 8JE

Tel 01252 521010 
www.loknstore.co.uk 
www.loknstore.com

Central Enquiries 
0800 587 3322 
info@loknstore.co.uk 
www.loknstore.co.uk

Owned Stores – Trading
Basingstoke
Crockford Lane 
Chineham 
Basingstoke 
Hampshire  
RG24 8NA

Tel 01256 474700 
basingstoke@loknstore.co.uk 

Bristol
Longwell Green Trade Park 
Aldermoor Way 
Bristol 
BS30 7ET

Tel 01179 677055 
Bristol@loknstore.co.uk

Crayford
Block B 
Optima Park 
Thames Road  
Crayford  
Kent  
DA1 4QX

Tel 01322 525292 
crayford@loknstore.co.uk

Eastbourne
Unit 4, Hawthorn Road 
Eastbourne 
East Sussex  
BN23 6QA

Tel 01323 749222 
eastbourne@loknstore.co.uk 

Fareham
26 + 27 Standard Way 
Fareham Industrial Park 
Fareham 
Hampshire  
PO16 8XJ

Tel 01329 283300 
fareham@loknstore.co.uk

Farnborough
112 Hawley Lane 
Farnborough 
Hampshire  
GU14 8JE

Tel 01252 511112 
farnborough@loknstore.co.uk 

Gillingham
Courtney Road  
Gillingham  
Kent  
ME8 0RT

Luton
27 Brunswick Street 
Luton 
Bedfordshire  
LU2 0HG

Tel 01582 721177 
luton@loknstore.co.uk

Maidenhead
Stafferton Way 
Maidenhead 
Berkshire  
SL6 1AY

Tel 01628 878870 
maidenhead@loknstore.co.uk

Milton Keynes
Etheridge Avenue 
Brinklow 
Milton Keynes 
Buckinghamshire  
MK10 0BB

Tel 01634 366044 
gillingham@loknstore.co.uk

Tel 01908 281900 
miltonkeynes@loknstore.co.uk

Harlow
Edinburgh Way 
Temple Fields 
Harlow 
Essex  
CM20 2GF

Tel 01279 882366 
harlow@loknstore.co.uk

Horsham
Blatchford Road  
Redkiln Estate 
Horsham 
West Sussex  
RH13 5QR

Tel 01403 272001 
horsham@loknstore.co.uk

Northampton Central
16 Quorn Way 
Grafton Street Industrial Estate 
Northampton  
NN1 2PN

Tel 01604 629928 
nncentral@loknstore.co.uk

Northampton Riverside
Units 1–4, Carousel Way 
Northampton 
Northamptonshire 
NN3 9HG

Tel 01604 785522 
northampton@loknstore.co.uk 

95

Strategic ReportOverviewGovernanceFinancial StatementsTonbridge
Unit 6 Deacon Trading Estate 
Vale Road 
Tonbridge 
Kent  
TN9 1SW

Tel 01732 771007 
tonbridge@loknstore.co.uk 

Wellingborough
19/21 Whitworth Way 
Wellingborough  
NN8 2EF

Tel: 01634 366044 
gillingham@loknstore.co.uk

Owned Stores –  
Under Development
Bedford  
69 Cardington Road 
Bedford
NK42 0BQ

Bournemouth
Land at Wessex Field  
Deansleigh Road 
Bournemouth  
BH7 7DU

Cardiff
234, Penarth Road 
Cardiff 
CF11 8LR

Cheshunt
Land lying on the South  
Side of Halfhide Lane 
Turnford 
Hertfordshire

Leicester
Part of land forming part of  
Freemens Common Road,  
Leicester  
LE2 7SL

Our Stores continued

Owned Stores – Trading 
continued
ParknCruise
Manor House Avenue 
Millbrook 
Southampton  
Hampshire  
SO15 0LF

Tel 02380 789966 
southampton@parkncruise.co.uk

Poole
50 Willis Way 
Fleetsbridge 
Poole 
Dorset  
BH15 3SY

Tel 01202 666160 
poole@loknstore.co.uk

Portsmouth
Rudmore Square 
Portsmouth 
Hampshire  
PO2 8RT

Tel 02392 876783 
portsmouth@loknstore.co.uk

Reading
251 A33 Relief Road 
Reading 
Berkshire  
RG2 0RR

Tel 01189 58999 
reading@loknstore.co.uk

Southampton
Third Avenue 
Southampton  
Hampshire  
SO15 0JX

Tel 02380 783388 
southampton@loknstore.co.uk

Sunbury
Unit C, The Sunbury Centre 
Hanworth Road 
Sunbury on Thames 
Middlesex  
TW16 5DA

Tel 01932 808466 
sunbury@loknstore.co.uk

96

Managed Stores – Trading
Aldershot
251, Ash Road 
Aldershot 
Hampshire 
GU12 4DD

Tel 0845 4856415 
aldershot@loknstore.co.uk

Ashford
Wotton Road 
Ashford 
Kent  
TN23 6LL

Tel 01233 645500 
ashford@loknstore.co.uk

Broadstairs
Unit 2, Pyramid Business Park 
Poorhole Lane 
Broadstairs 
Kent  
CT10 2PT

Tel 01843 863253 
broadstairs@loknstore.co.uk

Chichester
17, Terminus Road 
Chichester 
West Sussex 
PO19 8TX 

Tel 01243 771840 
chichester@loknstore.co.uk

Crawley
Sussex Manor Business Park 
Gatwick Road 
Crawley 
RH10 9NH

Tel 01293 738530 
crawley@loknstore.co.uk

Hemel Hempstead
Fortius Point 
47, Maylands Avenue  
Hemel Hempstead 
Hertfordshire  
HP2 7DE

Tel 01442 240768 
hemelhempstead@loknstore.co.uk

Lok’nStore Group Plc Annual Report and Accounts 2018Swindon 
Kembrey Street  
Elgin Industrial Estate 
Swindon 
Wiltshire 
SN2 8UY
Tel 01793 421234 
swindoneast@loknstore.co.uk

Woking
Marlborough Road 
Woking 
GU21 5JG 

Tel 01483 378323 
woking@loknstore.co.uk

Managed Stores –  
Under Development
Dover
Honeywood Parkway  
Whitfield 
Dover 
Kent 
CT16 3FJ

Exeter
Land on the West Side  
of Matford Park Road 
Marsh Barton 
Exeter  
Devon

Gloucester
Land at Triangle Park 
Metz Way 
Gloucester

Ipswich, 
Part of Site 7 
Futura Park 
Ipswich 
P3 9QH 

97

Strategic ReportOverviewGovernanceFinancial StatementsHead Office
Lok’nStore Plc
112 Hawley Lane 
Farnborough  
Hampshire  
GU14 8JE

T. 01252 521010
www.loknstore.co.uk 
www.loknstore.com

Self Storage