M&T Bank
Annual Report 2020

Plain-text annual report

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K ☒☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020 or ☐☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Commission file number 1-9861 M&T BANK CORPORATION (Exact name of registrant as specified in its charter) New York (State of incorporation) One M&T Plaza, Buffalo, New York ff (Address of principal executive offices) 16-0968385 (I.R.S. Employer Identification No.) 14203 (Zip Code) Registrant’s telephone number, including area code: 716-635-4000 Securities registered pursuant to Section 12(b) of the Act: Title of Each Class Common Stock, $.50 par value Name of Each Exchange on Which Registered New York Stock Exchange Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No ☐ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒ Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months, and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐ Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. Large accelerated filer NNon-accelerated filer Emerging growth company ☒ ☐ ☐ Accelerated filer Smaller reporting company ☐ ☐ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒ Indicate by check mark whether the registrant is a shell companym (as defined in Rule 12b-2 of the Act). Yes ☐ No ☒ Aggregate market value of the Common Stock, $0.50 par value, held by non-affiliates of the registrant, computed by reference to the closing price as of the close of business on June 30, 2020: $12,939,363,542. Number of shares of the Common Stock, $0.50 par value, outstanding as of the close of business on February 19, 2021: 128,636,592 shares. (1) Portions of the Proxy Statement for the 2021 Annual Meeting of Shareholders of M&T Bank Corporation in Parts II and III. Documents Incorporated By Reference: M&T BANK CORPORATION Form 10-K for the year ended December 31, 2020 CROSS-REFERENCE SHEET Item 1. Business.................................................................................................... Statistical disclosure pursuant to Guide 3 I. Distribution of assets, liabilities, and shareholders’ equity; interest PART I rates and interest differential A. Average balance sheets ....................................................................... B. Interest income/expense and resulting yield or rate on average interest-earning assets (including non-accrual loans) and interest-bearing liabilities ............................................................... C. Rate/volume variances ........................................................................ Investment portfolio A. Year-end balances .............................................................................. B. Maturity schedule and weighted average yield.................................. C. Aggregate carrying value of securities that exceed ten percent of II. III. Form 10-K Page 4 65 65 26 24,132 98 shareholders’ equity....................................................................... 133 Loan portfolio A. Year-end balances .............................................................................. B. Maturities and sensitivities to changes in interest rates ..................... C. Risk elements Nonaccrual, past due and renegotiated loans ..................................... Actual and pro forma interest on certain loans................................... Nonaccrual policy............................................................................... Loan concentrations ........................................................................... IV. Summary of loan loss experience A. Analysis of the allowance for loan losses .......................................... Factors influencing management’s judgment concerning the 24,135 96 80,136-141 137,144-145 126-128 89 79,143-149 adequacy of the allowance and provision ...................................... 77-89,128,143-149 V. B. Allocation of the allowance for loan losses........................................ Deposits A. Average balances and rates ................................................................ B. Maturity schedule of domestic time deposits with balances of $100,000 or more ........................................................................... 89,143-145 65 99 VI. Return on equity and assets ...................................................................... 26,58,102-103,105 VII. Short-term borrowings ............................................................................. Item 1A. Risk Factors.............................................................................................. Item 1B. Unresolved Staff Comments .................................................................... Item 2. Properties.................................................................................................. Item 3. Legal Proceedings .................................................................................... Item 4. Mine Safety Disclosures........................................................................... Executive Officers of the Registrant ........................................................ 155 27-48 49 49 50 50 50-52 Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities .............................. A. Principal market.................................................................................. B. Approximate number of holders at year-end ...................................... 53-55 53 24 PART II 2 C. Frequency and amount of dividends declared .................................... D. Restrictions on dividends.................................................................... E. Securities authorized for issuance under equity compensation plans ........................................................................ F. Performance graph.............................................................................. G. Repurchases of common stock ........................................................... Item 6. Selected Financial Data ............................................................................ A. Selected consolidated year-end balances............................................ B. Consolidated earnings, etc. ................................................................. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations .................................................................... Item 7A. Quantitative and Qualitative Disclosures About Market Risk ................. Item 8. Financial Statements and Supplementary Data ........................................ A. Report on Internal Control Over Financial Reporting ........................ B. Report of Independent Registered Public Accounting Firm............... C. Consolidated Balance Sheet — December 31, 2020 and 2019 .......... D. Consolidated Statement of Income — Years ended December 31, 2020, 2019 and 2018 ...................................................................... E. Consolidated Statement of Comprehensive Income — Years ended December 31, 2020, 2019 and 2018 .................................... F. Consolidated Statement of Cash Flows — Years ended December 31, 2020, 2019 and 2018 ................................................... G. Consolidated Statement of Changes in Shareholders’ Equity — Years ended December 31, 2020, 2019 and 2018 .......................... H. Notes to Financial Statements ............................................................ I. Quarterly Trends ................................................................................. Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ...................................................................... Item 9A. Controls and Procedures........................................................................... A. Conclusions of principal executive officer and principal financial officer regarding disclosure controls and procedures..................... B. Management’s annual report on internal control over financial reporting ............................................................................................. C. Attestation report of the registered public accounting firm................ D. Changes in internal control over financial reporting .......................... Item 9B. Other Information..................................................................................... PART III Item 10. Directors, Executive Officers and Corporate Governance....................... Item 11. Executive Compensation.......................................................................... Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters ......................................................... Item 13. Certain Relationships and Related Transactions, and Director Independence ........................................................................................... Item 14. Principal Accountant Fees and Services .................................................. PART IV Form 10-K Page 25-26,113,124 11-12 53-55 54 55 55 24 25 55-114 115 115 116 117-119 120 121 122 123 124 125-205 113 206 206 206 206 206 206 206 206 207 207 207 207 Item 15. Exhibits and Financial Statement Schedules............................................ Item 16. Form 10-K Summary ............................................................................... SIGNATURES......................................................................................................... 207-210 210 211-213 3 Item 1. Business. PART I M&T Bank Corporation (“Registrant” or “M&T”) is a New York business corporation which is registered as a financial holding company under the Bank Holding Company Act of 1956, as amended (“BHCA”) and as a bank holding company (“BHC”) under Article III-A of the New York Banking Law (“Banking Law”). The principal executive offices of M&T are located at One M&T Plaza, Buffalo, New Yorkr 14203. M&T was incorporated in November 1969. M&T and its direct and indirect subsidiaries are collectively referred to herein as the “Company.” As of December 31, 2020 the Companymm had consolidated total assets of $142.6 billion, deposits of $119.8 billion and shareholders’ equity of $16.2 billion. The Company had 16,718 full-time and 655 part-time employees as of December 31, 2020. At December 31, 2020, M&T had two wholly owned bank subsidiaries: Manufacturers and Traders Trust Companymm (“M&T Bank”) and Wilmington Trust, National Association (“Wilmington Trust, N.A.”). The banks collectively offer a wide range of retail and commercial banking, trust and wealth management, and investment services to their customers. At December 31, 2020, M&T Bank represented 99% of consolidated assets of the Company. The Company from time to time considers acquiring banks, thrift institutions, branch offices of banks or thrift institutions, or other businesses within markets currently served by the Company or in other locations that would complement the Company’s business or its geographic reach. The Company has pursued acquisition opportunities in the past, continues to review diffeff opportunities, including the possibility of majora acquisitions, and intends to continue this practice. rent aa stock of M&T Bank in Subsidiaries M&T Bank is a banking corporation that is incorporated under the laws of the State of New York. M&T Bank is a member of the Federal Reserve System and the Federal Home Loan Bank System, and its deposits are insured by the Federal Deposit Insurance Corporation (“FDIC”) up to applicable limits. M&T acquired all of the issued and outstanding shares of the capital December 1969. The stock of M&T Bank represents a major asset of M&T. M&T Bank operates under a charter granted by the State of New York in 1892, and the continuity of its banking business is traced to the organization of the Manufacturers and Traders Bank in 1856. The principal executive offices of M&T Bank are located at One M&T Plaza, Buffalo, New York 14203. As of December 31, 2020, M&T Bank had 716 domestic banking offices located in New Yorkr State, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia, a full-service commercial banking office in Ontario, Canada, and an office in George Town, Cayman Islands. As of December 31, 2020, M&T Bank had consolidated total assets of $142.2 billion, deposits of $121.1 billion and shareholder’s equity of $15.9 billion. The deposit liabilities of M&T Bank are insured by the FDIC through its Deposit Insurance Fund (“DIF”). As a commercial bank, M&T Bank offers a broad range of financial services to a diverse base of consumers, businesses, professional clients, governmental entities and financial institutions located in its markets. Lending is largely focused on consumers residing in New York State, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and Washington, D.C., and on small and medium- size businesses based in those areas, although loans are originated through offices in other states and in Ontario, Canada. In addition, the Company conducts lending activities in various states through other subsidiaries. Trust and other fiduciary services are offered by M&T Bank and through its wholly owned subsidiary, Wilmington Trust Company. M&T Bank and certain of its subsidiaries also offer commercial mortgage loans secured by income producing properties or properties used by borrowers in a trade or business. Additional financial services are provided through other operating subsidiaries of the Company. a 4 Wilmington Trust, N.A., a national banking association and a member of the Federal Reserve System and the FDIC, commenced operations on October 2, 1995. The deposit liabilities of Wilmington Trust, N.A. are insured by the FDIC through the DIF. The main office of Wilmington Trust, N.A. is located at 1100 North Market Street, Wilmington, Delaware 19890. Wilmington Trust, N.A. offers various trust and wealth management services. As of December 31, 2020, Wilmington Trust, N.A. had total assets of $6.2 billion, deposits of $5.5 billion and shareholder’s equity of $630 million. Wilmington Trust Company, a wholly owned subsidiary of M&T Bank, was incorporated as a Delaware bank and trust company in March 1901 and amended its charter in July 2011 to become a nondepository trust company. Wilmington Trust Company provides a variety of Delaware based trust, fiduciary and custodial services to its clients. As of December 31, 2020, Wilmington Trust Company had total assets of $1.3 billion and shareholder’s equity of $654 million. Revenues of Wilmington Trust Company were $126 million in 2020. The headquarters of Wilmington Trust Company are located at 1100 North Market Street, Wilmington, Delaware 19890. M&T Insurance Agency, Inc. (“M&T Insurance Agency”), a wholly owned insurance agency subsidiary of M&T Bank, was incorporated as a New York corporation in March 1955. M&T Insurance Agency provides insurance agency services principally to the commercial market. As of December 31, 2020, M&T Insurance Agency had assets of $43 million and shareholder’s equity of $23 million. M&T Insurance Agency recorded revenues of $37 million during 2020. The headquarters of M&T Insurance Agency are located at 285 Delaware Avenue, Buffalo, New York 14202. M&T Realty Capital Corporation (“M&T Realty Capital”), a wholly owned subsidiary of M&T Bank, was incorporated as a Maryland corporation in October 1973. M&T Realty Capital engages in multifamily commercial real estate lending and provides loan servicing to purchasers of the loans it originates. As of December 31, 2020, M&T Realty Capital serviced or sub-serviced $22.2 billion of commercial mortgage loans for non-affiliates and had assets of $725 million and shareholder’s equity of $174 million. M&T Realty Capital recorded revenues of $160 million in 2020. The headquarters of M&T Realty Capital are located at One Light Street, Baltimore, Maryland 21202. rr M&T Securities, Inc. (“M&T Securities”) is a wholly owned subsidiary of M&T Bank that was incorporated as a New York business corporation in November 1985. M&T Securities is registered as a broker/dealer under the Securities Exchange Act of 1934, as amended, and as an investment advisor under the Investment Advisors Act of 1940, as amended (the “Investment Advisors Act”). M&T Securities is licensed as a lifeff and in a number of other states. It provides securities brokerage, investment advisory and insurance services. As of December 31, 2020, M&T Securities had assets of $63 million and shareholder’s equity of $41 million. M&T Securities recorded $89 million of revenue during 2020. The headquarters of M&T Securities are located at 285 Delaware Avenue, Buffalo, New York 14202. Wilmington Trust Investment Advisors, Inc. (“WT Investment Advisors”), a wholly owned insurance agent in each state where M&T Bank operates branch offices subsidiary of M&T Bank, was incorporated as a Maryland corporation on June 30, 1995. WT Investment Advisors, a registered investment advisor under the Investment Advisors Act, serves as an investment advisor to the Wilmington Funds, a family of proprietary mutual funds, and institutional clients. As of December 31, 2020, WT Investment Advisors had assets of $52 million and shareholder’s equity of $46 million. WT Investment Advisors recorded revenues of $39 million in 2020. The headquarters of WT Investment Advisors are located at 1100 North Market Street, Wilmington, Delaware 19890. Wilmington Funds Management Corporation (“Wilmington Funds Management”) is a wholly owned subsidiary of M&T that was incorporated in September 1981 as a Delaware corporation. Wilmington Funds Management is registered as an investment advisor under the Investment Advisors Act and serves as an investment advisor to the Wilmington Funduu s. Wilmington Funds Management had 5 assets and shareholder’s equity Management recorded revenues of $22 million in 2020. The headquarters of Wilmington Funds Management are located at 1100 North Market Street, Wilmington, Delaware 19890. of $22 million as of December 31, 2020. Wilmington Funds qq Wilmington Trust Investment Management, LLC (“WTIM”) is a wholly owned subsidiary of company. WTIM is a M&T and was incorporated in December 2001 as a Georgia limited liability registered investment advisor under the Investment Advisors Act and provides investment management services to clients, including certain private funds. As of December 31, 2020, WTIM has assets of $12 million and shareholder’s equity of $10 million. WTIM recorded revenues of $4 million in 2020. WTIM’s headquarters is located at Terminus 27th Floor, 3280 Peachtree Road N.E., Atlanta, Georgia 30305. a The Registrant and its banking subsidiaries have a number of other special-purpose or inactive subsidiaries. These other subsidiaries did not represent, individually and collectively, a significant portion of the Company’s consolidated assets, net income and shareholders’ equity at December 31, 2020. Segment Information, Principal Products/Services and Foreign Operations Information about the Registrant’s business segments is included in note 22 of Notes to Financial Statements filed herewith in Part II, Item 8, “Financial Statements and Suppluu ementary Data” and is further discussed in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” The Registrant’s reportable segments have been determined based upon its internal profitability reporting system, which is organized by strategic business unit. Certain strategic business units have been combined for segment information reporting purposes where the nature of the products and services, the type of customer and the distribution of those products and services are similar. The reportable segments are Business Banking, Commercial Banking, Commercial Real Estate, Discretionary Portfolio, Residential Mortgage Banking and Retail Banking. The Company’s international activities are discussed in note 17 of Notes to Financial Statements filed herewith in Part II, Item 8, “Financial Statements and Supplementary Data.” The only activity that, as a class, contributed 10% or more of the sumuu of consolidated interest income and other income in any of the last thrt ee years was interest on loansaa . The amount of income from such sources during those years is set forth on the Company’s Consolidated Statement of Income filed herewith in Part II, Item 8, “Financial Statements and Supplementary Data.” u Supervision and Regulation of the Company M&T and its subsidiaries mm and financial holding companies and their subsidiaries. Regulation of financial institutions such as M&T and its subsidiaries the banking and financial system as a whole, and generally is not intended for the protection of shareholders, investors or creditors other than insured depositors. is intended primarily for the protection of depositors, the FDIC’s DIF and regulatory framework applicable to bank are subject to the comprehensive u Proposals to change the applicablea regulatory framework may be introduced in the United States Congress and state legislatures, as well as by regulatory agencies. Such initiatives may include proposals to expand or contract the powers of bank holding companies and depository institutions or proposals to substantially change the financial institution regulatory system. Such legislation could change banking statutes and the operating environment of the Company in substantial and unpredictable ways. If enacted, such legislation could increase or decrease the cost of doing business, limit or expand permissible activities or affect the competitive balance among banks, savings associations, credit unions, and other financial institutions. A change in statutes, regulations or regulatory policies applicable to M&T or any of its subsidiaries could have a material effect on the business, financial condition or results of operations of the Company. 6 Described hereafter are material elements of the significant federal and state laws and regulations applicable to M&T and its subsidiaries. The descriptions are not intended to be complete and are qualified in their entirety by reference to the full text of the statutes and regulations described and do not include all pending or proposed changes in current laws or regulations. Overview M&T is registered with the Board of Governors of the Federal Reserve System (“Federal Reserve”) as a financial holding company and BHC under the BHCA. As such, M&T and its subsidiaries are subject to the supervision, examination, reporting, capital and other requirements of the BHCA and the regulations of the Federal Reserve. In addition, M&T’s banking subsidiaries are subject to regulation, supervision and examination by, as applicable, the New York State Department of Financial Services (“NYSDFS”), the Office of the Comptroller of the Currency (“OCC”), the FDIC and the Federal Reserve and their consumer financial products and services are regulated by the Consumer Financial Protection Bureau (“CFPB”). Further, financial services entities such as M&T’s investment advisor subsidiaries and M&T’s broker-dealer are subject to regulation by the Securities and Exchange Commission (“SEC”), the Financial Industry Regulatory Authority (“FINRA”), and the Securities Investor Protection Corporation (“SIPC”), among others. Other non-bank affiliates and activities, particularly insurance brokerage and agency activities, are subject to other federal and state laws and regulations as well as licensing and regulation by state insurance and bank regulatory agencies. Although the scope of regulation and form of supervision may vary from state to state, insurance laws generally grant broad discretion to regulatory authorities in adopting regulations and supervising regulated activities. This supervision generally includes the licensing of insurance brokers and agents and the regulation of the handling of customer funds held in a fiduciary capacity as well as regulations requiring, among other things, maintenance of capital, record keeping, and reporting. u M&T Bank is a New York chartered bank and a member of the Federal Reserve. As a result, it to extensive regulation, examination and oversight by the NYSDFS and the Federal u is subject Reserve Bank of New York. New York laws and regulations govern many aspects of M&T Bank’s operations, including branching, dividends, subsidiary activities, fiduciary activities, lending, and deposit taking. M&T Bank is also subject to Federal Reserve regulations and guidance, including with respect to capital levels. Its deposits are insured by the FDIC to $250,000 per depositor, which also exercises regulatory oversight over certain aspects of M&T Bank’s operations. Certain subsidiaries of M&T Bank are subject to regulation by other federal and state regulators as well. For example, M&T Securities is regulated by the SEC, FINRA, SIPC, and state securities regulators, and WT Investment Advisors is also subject to SEC regulation. Wilmington Trust, N.A. is a national bank with operations that include fiduciary and related activities with limited lending and deposit business. It is subject to extensive regulation, examination and oversight by the OCC which governs many aspects of its operations, including fiduciary activities, capital levels, office locations, dividends and subsidiary activities. Its deposits are insured by the FDIC to $250,000 per depositor, which also exercises regulatory oversight over certain aspects of the operations of Wilmington Trust, N.A. Permissible Activities under the BHC Act In general, the BHCA limits the business of a BHC to banking, managing or controlling banks, and other activities that the Federal Reserve has determined to be so closely related to banking as to be a proper incident thereto. In addition, bank holding companies are obligated by a Federal Reserve policy to serve as a managerial and financial source of strength to their subsidiary depository institutions, including committing resources to support such subsidiaries. This support may be required at times when M&T may not be inclined or able to provide it. In addition, any capital loans 7 by a BHC to a subsidiary bank are subordinate in right of payment to deposits and to certain other indebtedness of such subsidiary bank. In the event of a BHC’s bankruptcy, any commitment by the BHC to a federal bank regulatory agency to maintain the capital of a subsidiary bank will be assumed by the bankruptcy trustee and entitled to a priority of payment. Bank holding companies that qualify and elect to be financial holding companies may engage in any activity, or acquire and retain the shares of a company engaged in any activity, that is either (i) financial in nature or incidental to such financial activity (as determined by the Federal Reserve, by regulation or order, in consultation with the Secretary of the Treasury) or (ii) complementary to a financial activity and does not pose a substantial risk to the safety and soundness of depository institutions or the financial system generally (as solely determined by the Federal Reserve). Activities that are finff ancial in nature include securities underwriting and dealing, insurance underwriting and merchant banking. M&T elected to become a financial holding company on March 1, 2011. To maintain financial holding company status, a financial holding company and all of its depository institution subsidiaries must be “well capitalized” and “well managed.” The failure to meet such requirements could result in material restrictions on the activities of M&T and may also adversely affect M&T’s ability to enter into certain transactions, including acquisitions, or obtain necessary approvals in connection therewith, as well as loss of financial holding company status. Additionally, if all of the Company’s depository institution subsidiaries have not received at least a “satisfactory” rating on its most recent examination under the Community Reinvestment Act of 1977 (the “CRA”), it would not be able to commence any new financial activities or acquire a company that engages in such activities, although it would still be allowed to engage in activities closely related to banking and make investments in the ordinary course of conducting banking activities. For recent revisions to the CRA, see the section captioned “Community Reinvestment Act” included herein. Enhanced Prudential Standards Under Section 165 of the Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd- Frank Act”), as amended by the Economic Growth, Regulatory Relief, and Consumer Protection Act of 2018 (“EGRRCPA”), U.S. bank holding companies with total consolidated assets of $100 billion or more, including M&T, are currently subject to enhanced prudential standards. The enhanced prudential standards include risk-based capital and leverage requirements, liquidity standards, risk management and risk committee requirements, stress test requirements and a debt-to-equity limit for companies that the Financial Stability Oversight Council has determined would pose a grave threat to systemic financial stability were they to fail such limits. a In October 2019, the Federal Reserve and the other Federal bank regulators adopted rules that tailor the application of the enhanced prudential standards to bank holding companies and of capital and liquidity requirements to bank holding companies and depository institutions (the “Tailoring Rules”). The Tailoring Rules assign each U.S. bank holding company with $100 billion or more in total consolidated assets, as well as its bank subsidiaries, to one of four categories based on its size and five other risk-based indicators: (1) cross-jurisdictional activity, (2) weighted short-term wholesale funding, (3) nonbank assets, (4) off-balance sheet exposure, and (5) status as a U.S. global systemically important bank holding companymm pursuant to the Tailoring Rules, its depository institution subsidiaries) is subjeu standards, which apply to banking organizations with at least $100 billion in total consolidated assets that do not meet any of the thresholds specified for Categories I through III. (“G-SIB”). Under the Tailoring Rules, M&T (and, ct to Category IV Under the Tailoring Rules, Category IV firms, among other things, (1) are not subject to any Liquidity Coverage Ratio (“LCR”) or Net Stable Funding Ratio (“NSFR”) (or, in certain cases, subject to reduced requirements), (2) remain eligible to opt-out of the requirement to recognize most elements of Accumulated Other Comprehensive Income (“AOCI”) in regulatory capital, (3) are no 8 longer subject to company-run stress testing requirements, (4) are subject to supervisory stress testing on a biennial basis rather than an annual basis, (5) are subject to requirements to develop and maintain a capital plan on an annual basis and (6) are subjb ect to certain liquidity risk management and risk committee requirements. Category IV firms continue not to be subject to (1) advanced approaches capital requirements, (2) the supplementary leverage ratio and (3) the countercyclical capital buffer. Other elements of the Tailoring Rules are discussed in further section. detail throughout this ff M&T will continue to evaluate the impact of any changes in law and any new regulations promulgated, including changes in regulatory costs and fees, modifications to consumer products or disclosures required by the CFPB and the requirements of the enhanced supervision provisions, among others. u Capital Requirements M&T and its subsidiary established by the federal banking agencies (the “Capital Rules”), which are based on the Basel Committee’s December 2010 final capital framework for strengthening international capital standards, referred to as “Basel III”. banks are required to comply with applicable capital adequacy standards Among other matters, the Capital Rules imposemm a capital measure called Common Equity Tier 1 Capital (“CET1”) to which most deductions/adjustments to regulatory capital measures must be made. In addition, the Capital 1 capital” instruments meeting certain specified requirements. Pursuant to the Capital Rules, the minimum capital ratios are as follows: Rules specify that Tier 1 capital consists of CET1 and “Additional Tier aa • • • • 4.5% CET1 to risk-weighted assets; 6.0% Tier 1 capital (that is, CET1 plus Additional Tier 1 capital) to risk-weighted assets; 8.0% Total capital (that is, Tier 1 capital plus Tier 2 capital) to risk-weighted assets; and 4.0% Tier 1 capital to average consolidated assets as reported on consolidated financial statements (known as the “leverage ratio”). In calculating regulatory capital ratios M&T must assign risk weights to the Company’s assets and off-balance sheet items. M&T has an ongoing process to review data elements associated with certain assets that from time to time may affect how specific assets are classified and could lead to increases or decreases of the regulatory risk weights assigned to such assets. In March 2020, the Federal Reserve and the other federal banking regulators adopted rules to integrate the stress testing regime with ongoing supervisory capital requirements by introducing a dynamic and bespoke stress capital buffer requirement (the “Stress Capital Buffer”) for firms subject to CCAR supervisory stress tests. Under the final rule, the capital conservation buffer requirement was amended by replacing the static 2.5% risk-weighted assets component of the buffer with the Stress Capital Buffer, which will be based on a firm’s individual supervisory stress test and cannot be less than 2.5% of risk-weighted assets. As applicable to Category IV firms, M&T’s Stress Capital Buffer, which is 2.5%, remains effective for two years, commencing on October 1, 2020, unless the firm’s Stress Capital Buffer is reset in connection with a resubmission of a capital plan. Accordingly, it currerr ntly is subject to a CET1 capital requirement of 7.0% (a sum of the Stress Capital Buffer and the minimum CET 1 capital ratio). During these two years, M&T is required to maintain its Stress Capital Buffer above its minimum CET1 risk-based, Tier 1 risk-based and total risk-based capital requirements in order to avoid restrictions on capital compensation. The severity of the constraints depends on the amount of the shortfalff institution’s “eligible retained income” since March 2020, defined as the greater of (i) net income for distributions and discretionary executive l and the aa 9 the four preceding quarters, net of distributions and associated tax effects not reflected in net income; and (ii) the average of all net income over the preceding four quarters. CET1 consists of common stock instruments that meet the eligibility criteria in the Capital rr net of treasury stock, retained earnings, certain Rules, including common stock and related surplus, minority interests and, for certain firms, AOCI. As permitted under the Capital Rules, M&T made a one-time permanent election to neutralize certain AOCI components, with the result that those components are not recognized in M&T’s CET1. The Capital Rules also preclude certain hybrid securities, such as trust preferred securities, from inclusion in bank holding companies’ Tier 1 capital. Thus, trust preferred securities no longer included in M&T’s Tier 1 capital may nonetheless be included as a component of Tier 2 capital on a permanent basis and irrespective of whether such securities otherwise meet the revised definition of Tier 2 capital set forth in the Capital Rules. M&T’s regulatory capital ratios are presented in note 23 of Notes to Financial Statements filed herewith in Part II, Item 8, “Financial Statements and Supplementary Data.” The Capital Rules provide for a number of deductions from and adjustments to CET1. These include, for example, the requirement that mortgage servicing rights, certain deferred tax assets, and significant investments in non-consolidated financial entities be deducted from CET1. The deductions and other adjustments to CET1 capital generally became fully phased-in on January 1, 2018, except that in November 2017, the federal banking regulators revised the Capital Rules to extend the then-current transitional treatment of these deductions for non-advanced approaches banking organizations (the “Transition Rule”) until revisions to the deductions became effective. In July 2019, the federal banking regulators adopted rules intended to simplify the deductions for these items for banking organizations, such as M&T, that are not subject to the “advanced approaches” under the Capital Rules (the “Capital Simplification Simplifications Rules and the rescission of the Transition Rule were adopted by the Company as of January 1, 2020. Rules”). The Capital mm In December 2017, the Basel Committee published standards that it described as the finalization of the Basel III post-crisis regulatory reforms (the standards are commonly referred to as “Basel IV”). Among other things, these standards revise the Basel Committee’s standardized approach for credit risk (including by recalibrating risk weights and introducing new capital requirements for certain “unconditionally cancellable commitments,” such as unused credit card lines of credit) and provide a new standardized approach for operational risk capital. Under the Basel framework, these standards will generally be effective on January 1, 2023, with an aggregate output floor phasing in through January 1, 2028. Under the current U.S. capital rules, operational risk capital requirements and a capital floor apply only to advanced approaches institutions, and not to the Company. The impact of Basel IV will depend on the manner in which it is implemented by the federal banking regulators. Stress Testing and Capital Plan Review As part of the enhanced prudential requirements applicable to systemically important financial institutions, the Federal Reserve conducts periodic analyses of bank holding companies with at least $100 billion in total consolidated assets to determine whether the companies have sufficient capital on a consolidated basis necessary to absorb losses in baseline and severely adverse economic and financial scenarios generated by the Federal Reserve. For Category IV firms, such as M&T, these supervisory stress tests occur on a biennial basis, including 2020. The Federal Reserve may also use additional components in the severely adverse scenario or additional or more complexmm scenarios designed to capture salient risks to specific business groups. A summary of results of the Federal Reserve’s analysis under the severely adverse stress scenario is publicly disclosed. Under the Tailoring Rules, Category IV firms, including M&T, are no longer subject to company-run stress 10 testing requirements. However, they remain subject to required capital plan submissions and to the associated reporting requirements. In addition, bank holding companies with total consolidated assets of $100 billion or more, such aa mm planning processes that account for each company’s unique risks and as M&T, must submit annual capital plans for approval as part of the Federal Reserve’s CCAR process. The comprehensive capital plans include a view of capital adequacy under various scenarios — including a BHC-defined baseline scenario, a baseline scenario provided by the Federal Reserve, at least one BHC-defined stress scenario, and severely adverse scenarios provided by the Federal Reserve. The CCAR process is intended to help ensure that these bank holding companies have robust, forward-looking capital that permit continued operations during times of economic and financial stress. Each of the bank holding companies participating in the CCAR process is also required to collect and report certain related data to the Federal Reserve on a quarterly basis to allow the Federal Reserve to monitor progress against the approved capital plans. Each capital plan must include a view of capital adequacy under the stress test scenarios described above. In September 2020, the Federal Reserve issued a proposal to align its CCAR process with the categories of standards set forth in the Tailoring Rules and requested comment on all its capital planning guidance. Under the proposal, for Category IV firms, the portion of the Stress Capital Buffer based on the Federal Reserve’s supervisory stress tests would be calculated every other year. During a year in which a Category IV firm does not undergo a supervisory stress test, the firmff Buffer that reflects the firm’s updated planned common stock dividends. A Category IV firm would also be able to elect to participate in the supervisory stress test in a year in which the firm would not normally be subject to the supervisory stress test and consequently receive an updated Stress Capital Buffer. In June 2020, all bank holding companies participating in CCAR 2020, including M&T, were required by the Federal Reserve to resubmit their capital plans in November 2020 in light of the ongoing economic effects of the Coronavirus Disease 2019 (“COVID-19”) pandemic. As a result of this resubmission requirement, M&T and the other bank holding companies participating in CCAR have been subject to the limitations on distributions described below since the third quarter of 2020. would receive an updated Stress Capital aa aa aa The Federal Reserve also incorporates an assessment of the qualitative aspects of the firm’s capital planning process into regular, ongoing supervisory activities and through targeted, horizontal assessments of particular aspects of capital planning. M&T’s annual CCAR capital plan is currently due in April each year. The Federal Reserve publishes the results of its supervisory stress tests and quantitative CCAR review of capital plans by June 30 of each year. Under the Stress Capital Buffer Rule adopted in March 2020, a bank holding company’s planned capital distributions must be consistent with any effective distribution limitations that would apply under the firm’s own baseline projections, including its Stress Capital Buffer. Additionally, as noted above, in March 2020, the Federal Reserve and the other federal banking regulators adopted rules to integrate the stress testing regime with supervisory capital requirements by introducing the uu Stress Capital Buffer for firms subject to CCAR supervisory stress tests. M&T’s ability to make capital distributions may be impacted in the event that M&T fails to maintain its Stress Capital Buffer above its minimum CET1 risk-based, Tier-1 risk-based and total risk-based capital requirements. Distributions M&T is a legal entity separate and distinct from its banking and other subsidiaries. Historically, the majority of M&T’s revenue has been from dividends paid to M&T by its subsidiary banks. M&T Bank and Wilmington Trust, N.A. are subject to laws and regulations imposing restrictions on the amount of dividends they may declare and pay. Future dividend payments to M&T by its subsidiary banks will be dependent on a number of factors, including the earnings and financial condition of each such bank, and are subject to the limitations referred to in note 23 of Notes to Financial 11 Statements filed herewith in Part II, Item 8, “Financial Statements and Supplementary Data,” and to other statutory powers of bank regulatory agencies. An insured depository institution is prohibited from making any capital distribution to its owner, including any dividend, if, after making such distribution, the depository institution fails to meet the required minimum level for any relevant capital measure, including the risk-based capital adequacy and leverage standards discussed herein. Dividend payments by M&T to its shareholders and common stock repurchases by M&T are subject to the oversight of the Federal Reserve. As described under “Stress Testing and Capital Plan Review,” dividends and common stock repurchases (net of any new stock issuances as per a capital plan) generally may only be paid or made under a capital plan as to which the Federal Reserve has not objected. aa The final rule implementing the Stress Capital Buffer (See above, “Capital Requirements”) also provides that a BHC must receive prior approval for any dividend, stock repurchase, or other capital distribution other than a capital distribution on a newly issued capital instrument, if the BHC is required to resubmit its capital plan. In connection with the November 2020 resubmission described under “Stress Testing and Capital Plan Review,” the Federal Reserve required those BHCs to suspend stock repurchases during the third and fourth quarters of 2020, and not to increase common stock dividends or pay common stock dividends in excess of their average net income over the past four quarters. In the first quarter of 2021, Federal Reserve rules permit BHCs to repurchase stock and pay dividends at a combined aggregate value of the average of their net income from the previous four quarters. mm a U.S. version of the Basel Committee’s LCR Liquidity Under the Tailoring Rules, the Company is not subject to the Federal Reserve and other federal banking regulators rules, which implement requirement, which is intended to ensure that banks hold sufficient amounts of so-called “high quality liquid assets” (“HQLA”) to cover the anticipated net cash outflows during a hypothetical acute 30-day stress scenario or the Net Stable Funding Ratio, which is designed to promote more medium- and long-term funding of the assets and activities of banks over a one-year time horizon. The Federal Reserve’s enhanced prudential standards, however, require the Company, as a bank holding company with $100 billion or more in total consolidated assets to comply with enhanced liquidity and overall risk management standards, which include maintaining a level of highly liquid assets based on projected funding needs for 30 days, and increased involvement by boards of directors in liquidity and overall risk management. mm Under the Tailoring Rules, M&T also remains subject to liquidity risk management requirements, that require the company to: (i) calculate collateral positions monthly, as opposed to weekly; (ii) establish a more limited set of liquidity risk limits; and (iii) monitor fewer elements of intraday liquidity risk exposures. M&T is also subject to liquidity stress testing quarterly, rather than monthly, and is required to report liquidity data on the FR 2052a on a monthly basis. M&T remains subject to the liquidity buffer requirements. Cross Guaranty Provision The cross guaranty provisions in the Federal Deposit Insurance Act (“FDIA”) were enacted by Congress in the Financial Institutions, Reform, Recovery and Enforcement Act of 1989 (“FIRREA”) and require each insured depository institution owned by the same BHC to be financially responsible for the failure or resolution costs of any affiliated insured institution. Generally, the amount of the cross guaranty liability is equal to the estimated loss to the DIF for the resolution of the affiliated institution(s) in default. The FDIC’s claim under the cross guaranty provision is superior to claims of shareholders of the insured depository institution or its BHC and to most claims arising out of obligations or liabilities owed to affiliates of the institution, but is subordinate to claims of 12 depositors, secured creditors and holders of subordinated debt (other than affiliates) of the commonly controlled insured depository institution. The FDIC may decline to enforce the cross guaranty provision if it determines that a waiver is in the best interest of the DIF. Volcker Rule The so-called Volcker Rule limits proprietary trading and investing in and sponsoring certain hedge funds and private equity funds (defined as “covered funds” in the Volcker Rule). The Company does not engage in any significant amount of proprietary trading as defined in the Volcker Rule and implemented the required procedures for those areas in which trading does occur. In addition, the Company does not engage in any significant covered fund activities that are impacted by the Volcker Rule. Safety and Soundness Standards Guidelines adopted by the federal bank regulatory agencies pursuant to the FDIA establish general standards relating to internal controls, information systems, internal audit systems, loan documentation, credit underwriting, interest rate exposure, asset growth, compensation, fees and benefits. In general, these guidelines require, among other things, appropriate systems and practices to identify and manage the risk and exposures specified in the guidelines. Additionally, the agencies adopted regulations that authorize, but do not require, an agency to order an institution that has been given notice by an agency that it is not satisfying any of such safety and soundness standards to submit a compliance plan. If, after being so notified, an institution fails to submit an acceptable compliance plan or fails in any material respect to implement an acceptable compliance agency must issue an order directing action to correct the deficiency and may issue an order directing other actions of the types to which an undercapitalized institution is subject. If an institution fails to comply with such an order, the agency may seek to enforce such order in judicial proceedings and to impose civil money penalties. plan, the mm ff Limits on Undercapitalized Depository Institutions The FDIA establishes a system of regulatory remedies to resolve the problems of undercapitalized institutions, referred to as the prompt corrective action. The federal banking regulators have established five capital categories (“well-capitalized,” “adequately capitalized,” “undercapitalized,” “significantly undercapitalized” and “critically undercapitalized”) and must take certain mandatory supervisory actions, and are authorized to take other discretionary actions, with respect to institutions which are undercapitalized, significantly undercapitalized or critically undercapitalized. The severity of these mandatory and discretionary supervisory actions depends upon the capital category in which the institution is placed. The FDIC has specified by regulation the relevant capital levels for each category. The FDIA’s prompt corrective action provisions only apply to depository institutions and not to bank holding companies. The Federal Reserve’s regulations applicable to bank holding companies separately define “well capitalized.” A financial holding company that is not well- capitalized and well-managed (or whose bank subsidiaries are not well capitalized and well managed) under applicable prompt corrective action standards may be restricted in certain of its activities and ultimately may lose financial holding company status. Under existing rules, a depository institution that is not an advanced approaches institution is deemed to be “well capitalized” if it has (i) a CET1 ratio of at least 6.5%, (ii) a Tier 1 capital ratio of at least 8%, (iii) a Total capital ratio of at least 10%, and (iv) a Tier 1 leverage ratio of at least 5%. An institution that is categorized as undercapitalized, significantly undercapitalized or critically undercapitalized is required to submit an acceptable capital restoration plan to its appropriate federal banking regulator. Under the FDIA, in order for the capital restoration plan to be accepted by the appropriate federal banking agency, a BHC must guarantee that a subsidiary depository institution 13 will comply with its capital restoration plan, subject to certain limitations. The BHC must also provide appropriate assurances of performance. An undercapitalized institution is also generally prohibited from increasing its average total assets, accepting brokered deposits or offering interest rates on any deposits significantly higher than prevailing market rates, making acquisitions, establishing any branches or engaging in any new line of business, except in accordance with an accepted capital restoration plan or with the approval of the FDIC. Institutions that are significantly undercapitalized or undercapitalized and either fail to submit an acceptable capital fail to implement an approved capital restoration plan may be subject to a number of requirements and restrictions, including orders to sell sufficient voting stock to become adequately capitalized, requirements to reduce total assets and cessation of receipt of deposits from correspondent banks. Critically undercapitalized depository institutions failing to submit or implement an acceptable capital restoration plan are subject to appointment of a receiver or conservator. aa restoration plan or aa t, N.A. (or any of their respective subsidiaries) with an affiliate Transactions with Affiliates There are various legal restrictions on the extent to which M&T and its non-bank subsidiaries or Corporation, M&T Securities, Inc., affiliates (M&T Insurance Agency, Inc., M&T Realty Capital Wilmington Trust, N.A., Wilmington Trust Investment Advisors, Inc.) may borrow or otherwise obtain funding from M&T Bank and Wilmington Trust, N.A. In general, Sections 23A and 23B of the Federal Reserve Act and Federal Reserve Regulation W require that any “covered transaction” by M&T Bank and Wilmington Trusrr must in certain cases be secured by designated amounts of specified collateral and must be limited as follows: (i) in the case of any single such affiliate, the aggregate amount of covered transactions of the insured depository institution and its subsidiaries may not exceed 10% of the capital stock and surplus of such insured depository institution, and (ii) in the case of all affiliates, the aggregate amount of covered transactions of an insured depository institution and its subsidiaries may not exceed 20% of the capital stock and surplus of such insured depository institution. “Covered transactions” are defined by statute to include, among other things, a loan or extension of credit, as well as a purchase of securities issued by an affiliate, a purchase of assets (unless otherwise exempted by the Federal Reserve) from the affiliate, ff credit exposure to an affiliate, the acceptance of securities issued by the affiliate as collateral for a loan, and the issuance of a guarantee, acceptance or letter of credit on behalf of an affiliate. All covered transactions, including certain additional transactions (such as transactions with a third party in which an affiliate has a financial interest), must be conducted on termrr including credit standards, (i) that are substantially the same, or at least as favorable to such bank or its subsidiary, as those prevailing at the time for comparable transactions with or involving other nonaffiliated companies, or in the absence of comparable transactions, or (ii) that in good faith would be offered to, or would apply to, nonaffiliated companies. certain derivative transactions that create a s and under circumstances t, N.A. deposits are insured by the DIF of the FDIC up to the limits FDIC Insurance Assessments M&T Bank and Wilmington Trusrr set forth under applicable law. The FDIC imposes a risk-based premium assessment system that determines assessment rates for financial institutions. Deposit insurance assessments are based on average total assets minus average tangible equity. For larger institutions, such as M&T Bank, the FDIC uses a performance score and a loss-severity score that are used to calculate an initial assessment rate. In calculating these scores, the FDIC uses a bank’s capital level and supervisory ratings and certain financial measures to assess an institution’s ability to withstand asset-related stress and funding-related stress. The FDIC has the ability to make discretionary adjustments to the total score based upon significant risk factors that are not adequately captured in the calculations. Under the current system, premiums are assessed quarterly. 14 Under the FDIA, insurance of deposits may be terminated by the FDIC upon a finding that the institution has engaged in unsafe and unsound practices, is in an unsafe or unsound condition to continue operations, or has violated any applicable law, regulation, rule, order or condition imposmm ed by the FDIC. Acquisitions The BHCA requires every BHC to obtain the prior approval of the Federal Reserve before: (1) it may acquire direct or indirect ownership or control of any voting shares of any bank or savings institution, if after such acquisition, the BHC will directly or indirectly own or control 5% or more of the voting shares of the institution; (2) it or any of its subsidiaries, other than a bank, may acquire all or substantially all of the assets of any bank or savings institution; or (3) it may merge or consolidate with any other BHC. Financial holding companies are required to obtain prior approval from the Federal Reserve before acquiring certain nonbank financial companies with assets exceeding $10 billion. The BHCA further provides that the Federal Reserve may not approve any transaction that would result in a monopoly or would be in furtherance of any combination or conspiracy to monopolize or attemptmm to monopolize the business of banking in any section of the United States, or the effeff ct of which may be substantially to lessen competition or to tend to create a monopoly in any section of the country, or that in any other manner would be in restraint of trade, unless the anticompetitive effects of the proposed transaction are clearly outweighed by the public interest in meeting the convenience and needs of the community to be served. The Federal Reserve is also required to consider the financial and managerial resources and future prospects of the bank holding companies and banks concerned and the convenience and needs of the community to be served. Consideration of financial resources generally focuses on capital adequacy and consideration of convenience and needs issues and includes the parties’ performance under the CRA and compliance with laws, especially consumer protection laws. When evaluating a transaction, the Federal Reserve must also take into account the institutions’ effectiveness in combating money laundering and consider the extent to which the transaction would result in greater or more concentrated risks to the stability of the United States banking or financial system. mm Executive and Incentive Compensation Guidelines adopted by several federal banking agencies prohibit excessive compensation as an unsafe and unsound practice and describe compensation as “excessive” when the amounts paid are unreasonable or disproportionate to the services performed by an executive officer, employee, director or principal stockholder. The Federal Reserve issued comprehensive guidance on incentive compensation policies (the “Incentive Compensation Guidance”) intended to ensure that the incentive compensation policies of banking organizations do not undermine the safety and soundness of such organizations by encouraging excessive risk-taking. The Incentive Compensation Guidance, which covers all employees that have the ability to materially affect the risk profile of an organization, either individually or as part of a group, is based upon the key principles that a banking organization’s incentive compensation arrangements should (i) provide incentives that do not encourage risk-taking beyond the organization’s ability to effeff ctively identify and manage risks, (ii) be compatible with effective internal controls and risk management, and (iii) be supported by strong corporate governance, including active and effective oversight by the organization’s board of directors. These three principles are incorporated into the proposed joint compensation under the Dodd-Frank Act noted below. Any deficiencies in compensation practices that are identified may be incorporated into the organization’s supervisory ratings, which can affect its ability to make acquisitions or perform other actions. The Incentive Compensation enforcement actions may be taken against a banking organization if its incentive compensation Guidance provides that regulations mm mm 15 arrangements or related risk-management control or governance processes pose a risk to the organization’s safety and soundness and the organization is not taking prompt and effective measures to correct the deficiencies. The Dodd-Frank Act requires the federal bank regulatory agencies and the SEC to establish joint regulations or guidelines prohibiting incentive-based payment arrangements at specified regulated entities having at least $1 billion in total assets, such as M&T and M&T Bank. The agencies proposed rules to implement this requirement but these proposed rules have not been finalized. In addition, the NYSDFS issued guidance emphasizing that its regulated banking institutions, including M&T Bank, must ensure that any incentive compensation arrangements tied to employee performance indicators are subject to effective risk management, oversight and control. Resolution Planning Pursuant to the Dodd-Frank Act, as amended by EGRRCPA, certain bank holding companies are required to report periodically to the Federal Reserve and the FDIC a resolution plan for their rapid and orderly resolution in the event of material financial distress or failure. In late 2019, in connection with the release of the Tailoring Rules, the Federal Reserve and FDIC finalized rules that, among other things, adjusted the review cycles and applicability of the agencies’ resolution planning requirements. Under these rules, Category IV firms such as M&T are no longer required to submit resolution plans. The FDIC has separately implemented a resolution planning rule that requires insured depository institutions (“IDIs”) with $50 billion or more in total assets, such as M&T Bank, to submit to the FDIC periodic plans for resolution in the event of the institution’s failure. In April 2019, the FDIC released an advance notice of proposed rulemaking about potential changes to its resolution planning requirements for IDIs. In January 2021, the FDIC lifted its moratorium on resolution plans required for IDIs with $100 billion or more in total assets. This resumption in periodic engagement with IDIs and a minimum resolution planning requirements contemplates twelve-month advance notice prior to a required resolution plan submission. mm Insolvency of an Insured Depository Institution or a Bank Holding Company If the FDIC is appointed as conservator or receiver for an insured depository institution such as M&T Bank or Wilmington Trust, N.A., upon its insolvency or in certain other events without limitation, the FDIC has the power: • • • qq holders; to transfer any of the depository institution’s assets and liabilities to a new depository institution, including a newly formed “bridge” bank without the approval of the insolvent depository institution’s creditors or equity to enforce the terms of the depository institution’s contracts pursuant to their terms without regard to any provisions triggered by the appointment of the FDIC in that capacity; or to repudiate or disaffirm any contract or lease to which the depository institution is a party, the performance of which is determined by the FDIC to be burdensome and the disaffirmance or repudiation of which is determined by the FDIC to promote the orderly administration of the depository institution. In addition, under federal law, the claims of holders of domestic deposit liabilities and certain claims for administrative expenses against an insured depository institution would be afforded a priority over other general unsecured claims against such an institution, including claims of debt holders of the institution, in the “liquidation or other resolution” of such an institution by any receiver. As a result, whether or not the FDIC ever sought to repudiate any debt obligations of M&T 16 Bank or Wilmington Trust, N.A., the debt holders would be treated differently from, and could receive, if anything, substantially less than, the depositors of the bank. The Dodd-Frank Act created a new resolution regime (known as “orderly liquidation authority”) for systemically important financial companies, including bank holding companies and their affiliates. Under the orderly liquidation authority, the FDIC may be appointed as receiver for the systemically important institution, and its failed subsidiaries, for purposes of liquidating the entity if, among other conditions, it is determined at the time of the institution’s failure that it is in default or in danger of default and the failure poses a risk to the stability of the U.S. financial system. u If the FDIC is appointed as receiver under the orderly liquidation authority, then the powers of the receiver, and the rights and obligations of creditors and other parties who have dealt with the institution, would be determined under the Dodd-Frank Act provisions, and not under the insolvency law that would otherwise apply. The powers of the receiver under the orderly liquidation authority were based on the powers of the FDIC as receiver for depository institutions under the FDIA. However, the provisions governing the rights of creditors under the orderly liquidation authority were modified in certain respects to reduce disparities with the treatment of creditors’ claims under the U.S. Bankruptcy Code as compared to the treatment of those claims under the new authority. Nonetheless, substantial differences in the rights of creditors exist as between these two regimes, including the right of the FDIC to disregard the strict priority of creditor claims in some circumstances, the use of an administrative claims procedure to determine creditors’ claims (as opposed to the judicial procedure utilized in bankruptcy proceedings), and the right of the FDIC to transfer claims to a “bridge” entity. An orderly liquidation fund will fund such liquidation proceedings through borrowings from the Treasury Department and risk-based assessments made, first, on entities that received more in the resolution than they would have received in liquidation to the extent of such excess, and second, if necessary, on bank holding companies with total consolidated assets of $50 billion or more, such as M&T. If an orderly liquidation is triggered, M&T could face assessments for the orderly liquidation fund. The FDIC has developed a strategy under the orderly liquidation authority referred to as the a “single point of entry” strategy, under which the FDIC would resolve a failed financial holding company by transferring its assets (including shares of its operating subsidiaries) and, potentially, very limited liabilities to a “bridge” holding company; utilize the resources of the failed financial holding company to recapitalize the operating subsidiaries; and satisfyff creditors of the failed financial holding company and other claimants in the receivership by delivering securities of one or more new financial companies that would emerge from the bridge holding company. Under this strategy, management of the failed replaced and shareholders and creditors of the failed financial holding company would bear the losses resulting from the failure. the claims of unsecured ff financial holding company would be Depositor Preference Under federal law, depositors and certain claims for administrative expenses and employee compensation against an insured depository institution would be afforded a priority over other general unsecured claims against such an institution in the “liquidation or other resolution” of such an institution by any receiver. If an insured depository institution fails, insured and uninsured depositors, along with the FDIC, will have priority in payment ahead of unsecured, non-deposit creditors, including depositors whose deposits are payable only outside of the United States and the parent BHC, with respect to any extensions of credit they have made to such insured depository institution. 17 Financial Privacy and Cyber Security The federal banking regulators have adopted rules that limit the ability of banks and other financial institutions to disclose non-public and personally identifiable information about consumers to non- affiliated third parties. These limitations require disclosure of privacy policies to consumers and, in some circumstances, allow consumers to prevent disclosure of certain personal information to a non- affiliated third party. These regulations affect how consumer information is transmitted through diversified financial companies and conveyed to outside vendors. In addition, consumers may also prevent disclosure of certain information among affiliated companies that is assembled or used to determine eligibility for a product or service, such as that shown on consumer credit reports and asset and income information from applications. Consumers also have the option to direct banks and other financial institutions not to share information about transactions and experiences with affiliated companies for the purpose of marketing products or services. Federal law makes it a criminal offense, except in limited circumstances, to obtain or attempt to obtain customer information of a financial nature by fraudulent or deceptive means. In October 2016, the federal banking regulators jointly issued an advance notice of proposed rulemaking on enhanced cyber risk management standards that are intended to increase the operational resilience of large and interconnected entities under their supervision. If established, the enhanced cyber risk management standards would be designed to help reduce the potential impact of a cyber-attack or other cyber-related failure on the financial system. The advance notice of proposed rulemaking addresses five categories of cyber standards: (1) cyber risk governance; (2) cyber risk management; (3) internal dependency management; (4) external dependency management; and (5) incident response, cyber resilience, and situational awareness. In May 2019, the Federal Reserve announced that it would revisit the Advance Notice of Proposed Rulemaking in the future. In December 2020, the federal banking agencies issued a Notice of Proposed Rulemaking that would require banking organizations to notify their primary regulator within 36 hours of becoming aware of a “computer-security incident” or a “notification incident.” The Notice of Proposed Rulemaking also would require specific and immediate notifications by bank service providers that become aware of similar incidents. a In March 2017, the NYSDFS implemented regulations requiring financial institutions regulated by the NYSDFS, including M&T Bank, to, among other things, (i) establish and maintain a cyber security program designed to ensure the confidentiality, integrity and availability of their information systems; (ii) implement and maintain a written cyber security policy setting forth policies and procedures for the protection of their information systems and nonpublic information; and (iii) designate a Chief Information Security Officer. Many state regulators have been increasingly active in implementing privacy and cybersecurity standards and regulations, including implementing or modifying their data breach notification and data privacy requirements. One example is the California Consumer Privacy Act, which became effective on January 1, 2020 and applies to for-profit businesses that conduct business in California and meet certain revenue or data collection thresholds. Consumer Protection Laws and the Consumer Financial Protection Bureau Supervision In connection with their respective lending and leasing activities, M&T Bank, Wilmington Trust, N.A. and certain of their subsidiaries, are each subject to a number of federal and state laws designed to protect borrowers and promote lending to various sectors of the economy. Such laws include: the Equal Credit Opportunity Act, the Fair Credit Reporting Act, the Fair and Accurate Credit Transactions Act, the Truth in Lending Act, the Home Mortgage Disclosure Act, the Electronic Fund Transfer Act, the Real Estate Settlement Procedures Act, the Military Lending Act, the Servicemembers Civil Relief Act, and various state law counterparts. Furthermore, the CFPB has issued integrated disclosure requirements under the Truth in Lending Act and the Real Estate 18 The CFPB has broad powers to supervise and enforce Settlement Procedures Act that relate to the provision of disclosures to borrowers. There are also consumer protection laws governing deposit taking activities (e.g. Truth in Savings Act), as well securities and insurance laws governing certain aspects of the Company’s consolidated operations. most federal consumer protection laws. The CFPB has broad rule-making authority for a wide range of consumer protection laws that apply to all banks and savings institutions, including the authority to prohibit “unfair, deceptive or abusive” acts and practices. The CFPB has examination and enforcement authority over all banks and savings institutions with more than $10 billion in assets, including M&T Bank. ff In addition, federal law permits states to adopt consumer protection laws and standards that are more stringent than those adopted at the federal level and, in certain circumstances, permits state attorneys general to enforce compliance with both the state and federal laws and regulations. Community Reinvestment Act The CRA is intended to encourage depository institutions to help meet the credit needs of the communities in which they operate, including low- and moderate-income neighborhoods, consistent with safe and sound operations. CRA examinations are conducted by the federal agencies that are responsible for supervising the relevant depository institutions: the Federal Reserve Board, the FDIC and the OCC. For purposes of the CRA, M&T is regulated by the Federal Reserve Board. A financial institution’s performance in helping to meet the credit needs of its community is evaluated in the context of information about the institution (capacity, constraints and business strategies), its community (demographic and economic data, lending, investment, and service opportunities), and its competitors and peers. Upon completion of a CRA examination, an overall CRA Rating is assigned using a four-tiered rating system. These ratings are: “Outstanding,” “Satisfactory,” “Needs to Improve” and “Substantial Noncompliance.” The CRA evaluation is used in evaluating applications for future approval of bank activities including mergers, acquisitions, charters, branch openings and deposit facilities. An unsatisfactory CRA evaluation could result in the delay or denial of acquisition or merger applications, among other activities. M&T Bank has a current M&T Bank is also subject to New York State CRA examination and is assessed using a 1 to 4 scoring system. M&T Bank currently has a rating of 1, or “Outstanding” from the NYSDFS. Wilmington Trust, N.A. has been designated a special purpose trust company since March 3, 2016, and is therefore exempt from the requirements of the CRA. In May 2020, the OCC issued its final CRA rule, effective October 1, 2020 without the other federal banking agencies. In September 2020, the Federal Reserve released an Advance Notice of Proposed Rulemaking that seeks public comment on ways to modernize the Federal Reserve’s CRA regulation. The effects on the Company of any potential change to the CRA rules will depend on the final form of any Federal Reserve rulemaking and cannot be predicted at this time. The Company will continue to evaluate the impact of any changes to the regulations implementing the CRA. rating of “Outstanding.” rr Bank Secrecy Act Regulation and Anti-Money Laundering Obligations Federal laws and regulations imposmm e obligations on U.S. financial institutions, including banks and broker/dealer subsidiaries, to implement and maintain appropriate policies, procedures and controls which are reasonably designed to prevent, detect and report instances of money laundering and the financing of terrorism and to verify the identity of their customers. These provisions also require the federal financial institution regulatory agencies to consider the effectiveness of a financial institution’s anti-money laundering activities when reviewing bank mergers and BHC acquisitions. Failure of a financial institution to maintain and implement adequate programs to combat money laundering and terrorist financing could have serious legal and reputational consequences for the institution, including the denial by federal regulators of proposed merger, acquisition, restructuring or other expansionary activity. 19 The Financial Crimes Enforcement ff Network, which drafts regulations implementing mm the USA PATRIOT Act and other anti-money laundering and Bank Secrecy Act legislation, has adopted rules that require financial institutions to, among other things, obtain beneficial ownership information with respect to legal entities with which such institutions conduct business, subject to certain exclusions and exemptions. Bank regulators are focusing their examinations on anti-money laundering compliance, and M&T continues to monitor and augment, where necessary, its Bank Secrecy Act and Anti-Money Laundering (“BSA/AML”) Compliance Program. The Anti-Money Laundering Act of 2020 (“AMLA”), which amends the BSA, was enacted in January as part of the National Defense Authorization Act for Fiscal Year 2021. The AMLA is intended to be the most comprehensive reform and modernization to U.S. bank secrecy and anti- money laundering laws since the BSA was enacted. Among other things, it codifies a risk-based approach to anti-money laundering compliance for financial institutions; requires the development of standards for evaluating technology and internal processes for BSA compliance; expands enforcement and investigation-related authority, including increasing available sanctions for certain BSA violations and instituting BSA whistleblower incentives and protections. M&T will modify its anti-money laundering compliance program as necessary to comply with the changes refleff cted in the AMLA and the regulations that will implement it. Office of Foreign Assets Control Regulation The United States has imposed economic sanctions that prohibit transactions with designated foreign countries, nationals and others. These are typically known as the “OFAC” rules based on their administration by the U.S. Treasury Department Office of Foreign Assets Control (“OFAC”). The OFAC-administered sanctions targeting countries take many different forms. Generally, however, they contain one or more of the following elements: (i) restrictions on trade with or investment in a sanctioned country, including prohibitions against direct or indirect imports from and exports to a sanctioned country and prohibitions on “U.S. persons” engaging in financial transactions relating to making investments in, or providing investment-related advice or assistance to, a sanctioned country; and (ii) a blocking of assets in which the government or specially designated nationals of the sanctioned country have an interest, by prohibiting transfers of property subject to U.S. jurisdiction (including property in the possession or control of U.S. persons). Blocked assets (e.g. property and bank deposits) cannot be paid out, withdrawn, set off or transferred in any manner without a license from OFAC. Failure to comply with these sanctions could have serious legal and reputational consequences, including denial by federal regulators of proposed merger, acquisition, restructuring, or other expansionary activity. The OFAC rules are included as part of M&T’s BSA/AML Compliance Program, which M&T continues to monitor and augment, where necessary. Regulation of Insurers and Insurance Brokers The Company’s operations in the areas of insurance agency/brokerage and reinsurance of credit life insurance are subject to regulation and supervision by various state insurance regulatory authorities. Although the scope of regulation and form of supervision may vary from state to state, insurance laws generally grant broad discretion to regulatory authorities in adopting regulations and supervising regulated activities. This supervision generally includes the licensing of insurance brokers and agents and the regulation of the handling of customer funds held in a fiduciary capacity. Certain of M&T’s subsidiaries regulatory supervision and to insurance laws and regulations requiring, among other things, record keeping, reporting and examinations. maintenance of capital, that are engaged in insurance-related activities are subject to extensive u aa 20 rr ff affected by the monetary and fiscal policies of rr Among the instruments of monetary policy used operations in U.S. Government securities and federal funds, Federal Reserve Policies The earnings of the Company are significantly governmental authorities, including the Federal Reserve. by the Federal Reserve are open-market changes in the discount rate on member bank borrowings and changes in reserve requirements against member banknn deposits. These instruments of monetary policy are used in varying combinations to influence the overall level of bank loans, investments and deposits, and the interest rates charged on loans and paid for deposits. The Federal Reserve frequentlynn especially its open-market operations and the discount rate, to influence the level of interest rates and to affect the strength of the economy, the level of inflation or the price of the dollar in foff reign exchange markets. The monetary policies of the Federal Reserve have had a significant effect on the operatiaa ng results of banking institutions in the past and are expected to continue to do so in the future. It is not possible to predict the natureuu of future may have on the Company’s business and earnings. in monetary and fiscal policies or the effect which they uses these instruments of monetary policy, aa changes uu Corporate Governance M&T’s Corporate Governance Standards and the following corporate governance documents are also available on M&T’s website at the Investor Relations link: Disclosure and Regulation FD Policy; Executive Committee Charter; Nomination, Compensation and Governance Committee Charter; Audit Committee Charter; Risk Committee Charter; Financial Reporting and Disclosure Controls and Procedures Policy; Code of Ethics for CEO and Senior Financial Officers; Code of Business Conduct and Ethics; and Employee Complaint Procedures for Accounting and Auditing Matters. Copies of such governance documents are also available, free of charge, to any person who requests them. Such requests may be directed to M&T Bank Corporation, Shareholder Relations Department, One M&T NY 14203-2399 (Telephone: (716) 842-5138). Plaza, 8th Floor, Buffff alo, ff Human Capital Resources M&T recognizes employees are the difference makers that drive success. The Company’s talent strategy focuses on recruiting, developing, promoting and retaining high-performing individuals of diverse backgrounds whose strengths align with M&T’s values, purpose and leadership competencies to create and maintain a highly competitive workforce. mm As of December 31, 2020, the Company employed 17,373 full-time and part-time employees. The Company’s employee base is concentrated in the Northeast and Mid-Atlantic United States, with approximately 58% of employees residing in New York, followed by 13% in Maryland, 11% in Delaware and the remainder primarily concentrated in the other states where M&T Bank maintains a retail bank branch presence. Approximately 4% of the Company’s employee base resides outside of its retail banking footprint. Inclusive in the above, as of December 31, 2020, the Company employed 106 international employees based in the UK, Ireland, Canada, Germany and France. mm mm The Company’s employee base includes 4,028 employees that support customers in the retail branch network.r Overall, the average tenure of the Company’s employees is 10 years and the average tenure of the Executive Officers that comprisemm M&T’s Management Committee is 23 years. 21 Diversity, Inclusion and Belonging M&T strives to foster an inclusive environment through which the unique talents and perspectives of each employee are understood, valued, respected and leveraged. The Company’s recruiting and engagement efforts are focused on attracting, promoting and retaining diverse, talented employees at all levels. As of December 31, 2020, the Company’s workforce consisted of approximately 60% women and 23% people of color. M&T supports several employee resource group charters and chapters that are voluntary, employee-driven groups organized around a particular shared interest and characteristic, such as race, ethnicity, gender, sexual orientation or differing abilities. Approximately 36% of the Company’s employees and 50% of managers are involved in these groups. The Company’s diversity efforts are led by the its Chief Diversity Officff er, who is a member of the senior leadership team, and the Senior Leadership Diversity & Inclusion Council, both of which champion inclusion efforts throughout the Company. M&T's Board of Directors also receives updates on the Company's diversity, inclusion and belonging efforts. Additionally, the Company’s Rising Leadership Development Program focuses on building a successful talent pipeline by strengthening the leadership skills and connections of the Company’s high-performing, diverse employees. Development and Engagement The Company’s performance management philosophy is foundational to its employees’ success, focusing on reinforcing values, providing continuous, transparent feedback and recognizing and rewarding outstanding performance. The Company helps empower employee performance and cultivate employee development through a variety of learning offerings on topics such as technical, job-specific skills and professional development, including courses aligned with the Company’s enterprise-wide leadership competencies. Training content is made available as synchronous, asynchronous, and blended learning solutions to promote employee access. The Companymm also invests in creating its leaders of tomorrow through various internal programs, including but not limited to its Manager Acceleration Program, Management Development Program, Executive Associate Program and Technology Development Program. M&T’s commitment to finding the best talent, creating a positive employee experience and fostering development results in a highly engaged employee base that drives the Company’s success. Since 2001, the Company has conducted 15 “Engagement Surveys,” with average participation rates above 90%, demonstrating a commitment to fostering candid, open and honest, two-way communication with employees to create the best, possible workplace. All survey results are reviewed with senior management and shared with individual managers, who identify and implement improvements based on employees’ feedback, as well as presented to M&T's Board of Directors. Employees also participate in action planning within individual work groups. Throughout 2020, the Company issued 15 additional surveys to continuously monitor employee welfare during the COVID-19 pandemic and prioritize any needed employee support initiatives. mm Compensation, Healthll and Wellness The Company provides what it believes are comprehensive mm intended to attract, retain and incentivize its employees. In addition to salaries, these programs (which vary by country and region) include annual bonuses, stock awards, an Employee Stock Purchase Plan, a 401(k) Plan, healthcare and insurance benefits, health savings and flexible spending accounts, paid time off, parental leave, family care resources, flexible work schedules, employee assistance programs and tuition assistance, among others. compensation and benefits programs mm 22 The Company’s wellness program provides employees and their families with resources that may be helpful in navigating life events and are designed to provide support to help improve their well-being. In addition to addressing employees’ physical needs through flexible and convenient medical plan and telemedicine options, M&T endeavors to find ways to contribute to employees’ emotional health and social well-being through various programs offered to employees. The Company partners with several of its medical partners to offer sponsored events and courses, led by medical experts, and also works to help employees manage their financial educational resources. wellness through free ff In response to the global COVID-19 pandemic, the Company implemented increased safety measures, such as introducing social distancing guidelines and providing protective equipment and increased sanitation at all work sites. The Company also implemented work from home practices for employees capable of performing their duties remotely. M&T will continue to monitor the COVID- 19 pandemic and take appropriate measures to protect the safety and health of employees. mm in offering commercial and personal financial and wealth services with other Competition The Company faces extensive and intensive competition in the products and services it offers. The Company competes banking institutions and thrifts and with firms in a number of other industries, such as credit unions, personal loan companies, sales finance companies, leasing companies, securities brokerage firms, mutual fund companies, hedge funds, wealth and investment advisory firms, insurance companies and other financial services-related entities. Furthermore, diversified financial services companies are able to offer a combination of these services to their customers on a nationwide basis. mm Other Information Through a link on the Investor Relations section of M&T’s website at www.mtb.com, copies of M&T’s Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q and Current Reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act, are made available, free of charge, as soon as reasonably practicable after electronically filing such material with, or furnishing it to, the SEC. Copies of such reports and other information are also available at no charge to any person who requests them or at www.sec.gov. Such requests may be directed to M&T Bank Corporation, Shareholder Relations Department, One M&T Plaza, 8th Floor, Buffalo, NY 14203-2399 (Telephone: (716) 842-5138). Statistical Disclosure Pursuant to Guide 3 See cross-reference sheet for disclosures incorporated elsewhere in this Annual Report on Form 10- K. Additional information is included in the following tables. 23 Table 1 SELECTED CONSOLIDATED YEAR-END BALANCES 2020 2019 2018 (In thousands) 2017 2016 Interest-bearing deposits at banks ......... $ 23,663,810 $ Federal funds sold ................................. Trading account..................................... Investment securities — 1,068,581 U.S. Treasury and federal 7,190,154 $ 3,500 470,129 8,105,197 $ 5,078,903 $ — 185,584 — 132,909 5,000,638 — 323,867 agencies ........................................ 6,360,218 8,746,749 11,746,240 13,851,832 15,090,578 Obligations of states and political subdivisions .................................. Other ................................................ Total investment securities......... Loans and leases Commercial, financial, leasing, etc. ................................................ Real estate — construction .............. Real estate — mortgage................... Consumer......................................... Total loans and leases ................ Unearned discount ........................... Loans and leases, net of unearned discount ................... Allowance for credit losses ............. Loans and leases, net.................. Goodwill................................................ Core deposit and other intangible assets .................................................. Real estate and other assets owned ....... Total assets............................................ Noninterest-bearing deposits................. Savings and interest-checking deposits............................................... Time deposits ........................................ Deposits at Cayman Islands office........ Total deposits ............................. Short-term borrowings .......................... Long-term borrowings .......................... Total liabilities ...................................... Shareholders’ equity ............................. Table 2 1,531 683,948 7,045,697 4,915 745,587 9,497,251 9,153 937,420 12,692,813 27,151 785,542 14,664,525 64,499 1,095,391 16,250,468 27,801,382 10,068,141 44,447,376 16,558,889 98,875,788 (339,921) 23,987,897 9,010,297 42,816,450 15,373,881 91,188,525 (265,656) 23,136,913 8,823,635 42,816,858 13,956,086 88,733,492 (267,015) 21,900,258 8,125,925 44,965,038 13,251,665 88,242,886 (253,903) 22,770,629 8,066,756 48,134,198 12,130,094 91,101,677 (248,261) 98,535,867 (1,736,387) 96,799,480 4,593,112 90,922,869 (1,051,071) 89,871,798 4,593,112 88,466,477 (1,019,444) 87,447,033 4,593,112 87,988,983 (1,017,198) 86,971,785 4,593,112 90,853,416 (988,997) 89,864,419 4,593,112 14,165 34,668 142,601,105 29,034 85,646 119,872,757 47,067 78,375 120,097,403 71,589 111,910 118,593,487 97,655 139,206 123,449,206 47,572,884 32,396,407 32,256,668 33,975,180 32,813,896 67,680,840 3,899,910 652,104 119,805,738 59,482 4,382,193 126,413,822 16,187,283 54,932,162 5,757,456 1,684,044 94,770,069 62,363 6,986,186 104,156,108 15,716,649 50,963,744 6,124,254 811,906 90,156,572 4,398,378 8,444,914 104,637,212 15,460,191 51,698,008 6,580,962 177,996 92,432,146 175,099 8,141,430 102,342,668 16,250,819 52,346,207 10,131,846 201,927 95,493,876 163,442 9,493,835 106,962,584 16,486,622 Number at Year-End 2020 2019 2018 2017 2016 SHAREHOLDERS, EMPLOYEES AND OFFICES Shareholders...................................................................... 16,797 17,333 18,099 18,864 19,802 Employees......................................................................... 17,373 17,773 17,267 16,794 16,973 855 Offices............................................................................... 794 771 751 833 24 Table 3 CONSOLIDATED EARNINGS Interest income Loans and leases, including fees......................................... $ 3,975,053 Investment securities $ 4,442,182 $ 4,164,561 $ 3,742,867 $ 3,485,050 2020 2019 2018 (In thousands) 2017 2016 Fully taxable ................................................................. Exempt from federal taxes............................................ Deposits at banks ................................................................ Other ................................................................................... Total interest income .................................................... Interest expense Savings and interest-checking deposits .............................. Time deposits...................................................................... Deposits at Cayman Islands office...................................... Short-term borrowings........................................................ Long-term borrowings ........................................................ Total interest expense ................................................... Net interest income ........................................................... Provision for credit losses................................................... Net interest income after provision for credit losses .......... Other income Mortgage banking revenues................................................ Service charges on deposit accounts................................... Trust income ....................................................................... Brokerage services income ................................................. Trading account and foreign exchange gains ..................... Gain (loss) on bank investment securities .......................... Other revenues from operations.......................................... Total other income........................................................ Other expense Salaries and employee benefits........................................... Equipment and net occupancy ............................................ Outside data processing and software................................. FDIC assessments ............................................................... Advertising and marketing.................................................. Printing, postage and supplies ............................................ Amortization of core deposit and other intangible 176,469 183 32,956 8,051 4,192,712 146,701 66,280 4,054 28 109,332 326,395 3,866,317 800,000 3,066,317 566,641 370,788 601,884 47,428 40,536 (9,421) 470,588 2,088,444 1,950,692 322,037 258,480 53,803 61,904 39,869 288,532 321 141,397 7,161 4,879,593 368,003 95,426 21,917 24,741 239,242 749,329 4,130,264 176,000 3,954,264 457,770 432,978 572,608 48,922 62,044 18,037 469,320 2,061,679 1,900,797 324,079 229,731 41,535 93,472 39,893 323,912 665 108,182 1,391 4,598,711 215,411 51,423 5,633 5,386 248,556 526,409 4,072,302 132,000 3,940,302 360,442 429,337 537,585 51,069 32,547 (6,301) 451,321 1,856,000 1,752,264 298,828 199,025 68,256 85,710 35,658 361,157 1,431 61,326 1,014 4,167,795 133,177 61,505 1,186 1,511 189,372 386,751 3,781,044 168,000 3,613,044 363,827 427,372 501,381 61,445 35,301 21,279 440,538 1,851,143 1,648,794 295,084 184,670 101,871 69,203 35,960 361,494 2,606 45,516 1,205 3,895,871 87,704 102,841 797 3,625 231,017 425,984 3,469,887 190,000 3,279,887 373,697 419,102 472,184 63,423 41,126 30,314 426,150 1,825,996 1,618,074 295,141 172,389 105,045 87,137 39,546 14,869 assets ................................................................................ 683,586 Other costs of operations .................................................... 3,385,240 Total other expense....................................................... 1,769,521 Income before income taxes ............................................... Income taxes ....................................................................... 416,369 Net income ......................................................................... $ 1,353,152 Dividends declared 19,490 819,685 3,468,682 2,547,261 618,112 $ 1,929,119 24,522 823,529 3,288,062 2,508,240 590,160 $ 1,918,080 31,366 773,377 3,140,325 2,323,862 915,556 $ 1,408,306 42,613 687,540 3,047,485 2,058,398 743,284 $ 1,315,114 Common ....................................................................... $ 569,076 68,228 Preferred ....................................................................... $ 552,216 72,482 $ 510,458 72,521 $ 457,200 72,734 $ 441,765 81,270 25 Table 4 Per share Net income COMMON SHAREHOLDER DATA 2020 2019 2018 2017 2016 Basic .......................................................................... $ Diluted ....................................................................... Cash dividends declared.................................................. Common shareholders’ equity at year-end...................... Tangible common shareholders’ equity at 9.94 9.94 4.40 116.39 $ 13.76 13.75 4.10 110.78 $ 12.75 12.74 3.55 102.69 $ 8.72 8.70 3.00 100.03 $ 7.80 7.78 2.80 97.64 year-end........................................................................ Dividend payout ratio...................................................... Table 5 69.28 80.52 44.32% 29.70% 27.66% 34.24% 35.81% 75.44 69.08 67.85 CHANGES IN INTEREST INCOME AND EXPENSE(a) 2020 Compared with 2019 2019 Compared with 2018 Resulting from Changes in: Resulting from Changes in: Total Change Volume Rate Total Change Volume Rate (Increase (decrease) in thousands) Interest income Loans and leases, including fees ....................... $(472,523) 336,371 Deposits at banks............................................... 85,334 Federal funds sold and agreements to resell (108,441) (808,894) $278,610 33,215 (193,775) 101,577 24,193 177,033 9,022 securities ......................................................... Trading account ................................................. Investment securities U.S. Treasury and federal agencies.............. Obligations of states and political 1,478 (731) 9,526 (358) (8,048) (373) 5,484 363 5,487 259 (3) 104 (97,088) (74,239) (22,849) (38,192) (51,898) 13,706 (173) subdivisions............................................... Other............................................................. (14,979) Total interest income.................................... $(692,457) (189) (2,536) 16 (12,443) (449) 2,818 $281,849 (433) 855 (16) 1,963 Interest expense Interest-bearing deposits Savings and interest-checking deposits........ $(221,304) (29,146) Time deposits ............................................... (17,863) Deposits at Cayman Islands office............... (24,713) Short-term borrowings....................................... (129,909) Long-term borrowings....................................... Total interest expense................................... $(422,935) 51,927 (19,098) (3,417) (12,130) (49,983) (273,231) $152,593 44,003 (10,048) 16,284 (14,446) 19,355 (12,583) (9,314) (79,926) $222,921 10,760 2,525 15,529 16,135 (34,168) 141,833 41,478 755 3,220 24,854 Interest income data are on a taxable-equivalent basis. The apportionment of changes resulting from the combined effect of both volume and rate was based on the separatelyl determined volume and rate changes. ff (a) 26 Item 1A. Risk Factors. Risk Factors Summary Risks Relating to COVID-19 Pandemic • The Company’s business, financial condition, capital and results of operations have been, and will likely continue to be, adversely affected ff by the COVID-19 pandemic. Market Risk • Weakness in the economy has adversely affecff ted the Company in the past and may adversely affect the Company in the future. • The Company’s business and financial performance is impacted significantly by market interest rates and movements in those rates over which the Company has no control. • The forecasted discontinuation of LIBOR and the emergence of one or more alternative benchmark indices to replace LIBOR could adversely impact the Company’s business and results of operations. • The Company’s business and performance is vulnerablea to the impact of volatility in debt and equity markets. • The Company’s regional concentrations expose it to adverse economic conditions in its primary retail banking office footprint. Risks Relating to Compliance and the Regulatory Environment b to extensive government regulation and supervision. • The Company is subject • The Company may be subject to more stringent capital and liquidity requirements. • M&T’s ability to return capital to shareholders and to pay dividends on common stock may be adversely affected by market and other factors outside of its control and will depend, in part, on a review of its capital plan by the Federal Reserve. If an orderly liquidation of a systemically important BHC or non-bank financial company were triggered, M&T could face assessments for the Orderly Liquidation Fund (“OLF”). • Credit Risk • Deteriorating credit quality could adversely impact the Company. • If the Company is unable to maintain or grow its deposits, it may be subject to paying higher funding costs. • The Company may be adversely affeff cted by the soundness of other financial institutions. Liquidityii Risk • The Company must maintain adequate sources of funding and liquidity. • M&T relies on dividends from its subsidiaries for its liquidity. Strategic Riskii • The financial services industry is highly competitive and creates competitive pressures that could adversely affect the Company’s revenue and profitability. • Difficulties in combining the operations of acquired entities with the Company’s own operations may prevent M&T from achieving the expected benefits from its acquisitions. • M&T could suffer if the Company fails to attract and retain skilled personnel. Operational Risk • The Company is subject b to operational risk which could adversely affect the Company’s business and reputation and create material legal and financial exposure. • The Company’s information systems may experience interruptions or breaches in security. • The Company could incur higher costs, experience lower revenue, and suffer reputational damage in the event of the theft, loss or misuse of information, including due to a cyber security attack. 27 b • The Company is subject to laws and regulations relating to the privacy of the information of clients, employees or others, and any failure to comply with these laws and regulations could expose the Companymm to liability and/or reputational damage. • M&T relies on other companies to provide key components of the Company’s business infrastructure. • The Company is or may become involved from time to time in suits, legal proceedings, information-gathering requests, investigations and proceedings by governmental and self- regulatory agencies that may lead to adverse consequences. Business Risk • Changes in accounting standards could impact the Company’s financial condition and results of operations. • The Company’s reported financial condition and results of operations depend on management’s selection of accounting methods and require management to make estimates about matters that are uncertain. • The Company’s models used for business planning purposes could perform poorly or provide inadequate information. • The Company is exposed to reputational risk. • The Company’s framework for managing risks may not be effective. • Severe weather, natural disasters, pandemics, acts of war or terrorism and other external events could significantly impact the Company’s business u Risk Factors face a number of potential risks and uncertainties that are difficult to M&T and its subsidiaries predict. As a financial institution certain risk elements are inherent in the ordinary course of the Company’s business activities and adverse experience with those risks could have a material impact on the Company’s business, finaff ncial condition and results of operations, as well as on the values of financial instruments and M&T’s common stock. The Company has developed a risk mm the Company’s management process to identify, understand, mitigate and balance its exposure to significant risks. The following risk factors set forth some of the risks that could materially and adversely impact the Company, although there may be additional risks that are not presently material or known that may adversely affect the Company. mm Risks Relating to COVID-19 Pandemic M&T’s business, financial condition, capital and results of operations have been, and will likely continue to be, adversely affected by the COVID-19 pandemic. The Coronavirus Disease 2019 (“COVID-19”) pandemic has caused severe disruption to the U.S. and global economy and created significant volatility in the financial markets. The duration of this disruption and impact cannot be reasonably estimated at this time. The pandemic has created economic and financial disruptions that have adversely affected, and mm t, the Company’s business, financial condition, capital and results of operations will depend on future are likely to continue to adversely affecff results of operations. The extent to which the COVID-19 pandemic will continue to negatively affect the Company’s mm developments, including the scope and duration of the pandemic, the effectiveness and distribution of vaccines and other public health measures, the continued effectiveness of M&T’s business continuity plans, the direct and indirect impact of the pandemic on the Company’s clients, counterparties, vendors, service providers and other market participants, and actions taken by ncial condition, capital and employees, customers, business, finaff mm 28 governmental authorities and other third parties in response to the pandemic, all of which are highly uncertain and cannot be reasonably predicted. The COVID-19 pandemic contributed to: • mm closure of businesses and Increased unemployment levels, interrupted income of consumers and decreased consumer confidence generally, leading to an increased risk of delinquencies, defaults and foreclosures; Increased disruption to businesses, permanent or temporary decreased business confidence generally, leading to increased risk of delinquencies, defaults and bankruptcies; A sudden and signififf cant reduction in the valuation of the equity, fixed-income and commodity markets and the significant increase in the volatility of those markets; A decrease in the rates and yields on U.S. Treasury securities, which has negatively impacted the Company’s net interest income and margin; Declines in collateral values; Increased demands on capital and liquidity, leading M&T to cease repurchases of its common stock in 2020; A reduction dd or services for customers, affecting related fee income and demand for the Company’s services; Heightened cybersecurity, information security and operational risks to the Company, including as a result of remote work arrangements for employees mobile banking activities by customers; Disruptuu ions to the business operations of the Company, including temporary branch closures and disruptions to branch and office openings, supply chains and employee and working arrangements; and Disruptuu ions to business operations at counterparties, vendors and other service providers. in the value of the assets that the Company manages or otherwise administers and increased digital and travel mm mm • • • • • • • • • The pandemic is likely to continue to contribute to these risks and impacts and could affect r geographic areas in which the Company operates diffeff Risk” and “Credit Risk.” As a result, the Company’s credit, operational and other risks are generally expected to remain elevated until the pandemic subsides. In addition, the Company’s business operations continue to be at risk of adverse disruption if significant portions of the Company’s workforce are unable to work effectively, including because of illness, quarantines, government actions, failures in systems or technology that disrupt remote work arrangements or other effects of the pandemic, or if the Company is unable to keep branches or offices open, including because of risk of infection. rently as further noted herein under “Market Governmental authorities have taken unprecedented measures to provide economic assistance to business, financial condition, liquidity, capital and results of operations. If such individual households and businesses, stabilize the markets and support economic growth. The success of these measures is not yet entirely known and those measures may not be sufficient to fully mitigate the negative impact of the COVID-19 pandemic. Additionally, some measures, such as a suspension of mortgage and other loan payments and foreclosures, may have a negative impact on mm the Company’s measures are not effective in mitigating the effects of the COVID-19 pandemic on the Company’s borrowers, the Company may also experience higher rates of default and increased credit losses in future periods. The Company also faces an increased risk of litigation and governmental and regulatory scrutiny as a result of the effects of the COVID-19 pandemic on market and economic conditions and actions governmental authorities take in response to those conditions. Furthermore, various government programs such as the Paycheck Protection Program are complex and the ff 29 Company’s participation may lead to litigation and governmental, regulatory and third party scrutiny, negative publicity and damage to its reputation. The length of the pandemic and the efficff acy of the measures being put in place to address it are unknown. It is unknown when there will be a return to normal business activity and a subsiding of the economic stress associated with the pandemic. Prolonged continuation of the pandemic could worsen these risks and impacts. Until the pandemic subsides, the Company expects the potential for reduced revenues in many of its fee-related businesses and increased customer and client defaults, including defaults in unsecured loans. Even after the pandemic subsides, the U.S. economy may experience a prolonged economic slowdown or recession, and M&T anticipates the Company’s businesses would be materially and adversely affected by a prolonged economic slowdown or recession. To the extent the pandemic adversely affects the Company’s business, financial condition, liquidity, capital or results of operations, it may also have the effect of heightening many of the other risks described in this “Risk Factors” section and M&T’s other filings with the Securities and Exchange Commission. Market Risk Weakness in the economy has adversely affected the Company the Company in the future. m ff in the past and may adversely affect ff Poor business and economic conditions in general or specifically in markets served by the Company could have adverse effects on the Company’s business including: • • • • • • • • impairment of investment securities in the Company’s investment A decrease in the demand for loans and other products and services offered by the Company. A decrease in net interest income derived from the Company’s lending and deposit gathering activities. A decrease in the value of the Company’s investment securities, loans held for sale or other assets secured by residential or commercial real estate. Other-than-tempormm aryrr securities portfolio or other investments. A decrease in fees from the Company’s brokerage, trusrr businesses associated with declines or lack of growth in stock market prices. Potential higher FDIC assessments due to the DIF falling below minimum required levels. An impairment of certain intangible assets, such as goodwill. An increase in the number of customers and counterparties who become delinquent, file for protection under bankruptcy laws or default on their loans or other obligations to the Company. An increase in the number of delinquencies, bankruptcies or defaults could result in higher levels of nonperforming assets, net charge-offs, provision for credit losses and valuation adjustments on loans held for sale. t, and investment management The Company’s business and financial performance is impacted significantly by market interest rates and movements in those rates. The monetary, tax and other policies of governmental agencies, including the Federal Reserve, have a significant impact on interest rates and overall financial market performance over which the Company has no control and which the Company may not be able to anticipate adequately. ff As a result of the high percentage of the Company’s assets and liabilities that are in the form of interest-bearing or interest-related instruments, changes in interest rates, including in the shape of the rr 30 yield curve or in spreads between different market interest rates, can have a material effect on the Company’s business and profitability and the value of the Company’s assets and liabilities. For example, changes in interest rates or interest rate spreads may: • • • • • ff pays on liabilities, which impacts the Company’s overall net the difference between the interest that the Company earns on assets and the the ability of borrowers to meet obligations under variable or adjustable ts the Company’s loss rates on ff Affect interest that the Companymm interest income and profitability. Adversely affect rate loans and other debt instruments, which, in turn, affecff those assets. Decrease the demand for interest rate-based products and services, including loans and deposits. Affect ff may decrease the profitability or protection or increase the risk or cost associated with such hedges. Affect mortgage servicing assets, reduce the value of loans held for sale and increase the volatility of mortgage banking revenues, potentially adversely affecting the Company’s results of operations. ff mortgage prepayment speeds and could result in the impairment of capitalized the Company’s ability to hedge various forms of market and interest rate risk and The monetary, tax and other policies of the government and its agencies, including the Federal Reserve, have a significant impact on interest rates and overall financial market performance. These governmental policies can thus affect the activities and results of operations of banking organizations such as the Company. An important function of the Federal Reserve is to regulate the national supply of bank credit and certain interest rates. The actions of the Federal Reserve influence the rates of interest that the Companymm bearing deposits and can also affect the value of the Company’s on-balance sheet and off-balance sheet financial instruments. Also, due to the impact on rates for short-term funding, the Federal Reserve’s policies influence, to a significant extent, the Company’s cost of such funding. charges on loans and that the Company pays on borrowings and interest- In addition, the Company is routinely subject to examinations from various governmental taxing authorities. Such examinations may result in challenges to the tax return treatment applied by the Companymm to specific transactions. Management believes that the assumptions and judgment used to record tax-related assets or liabilities have been appropriate. Should tax laws change or the tax authorities determine that management’s assumptions were inappropriate, the result and adjustments required could have a material effecff the nature or timing of future changes in monetary, tax and other policies or the effect that they may have on the Company’s business activities, financial condition and results of operations. results of operations. M&T cannot predict t on the Company’s mm The forecasted discontinuation of LIBOR and uncertainty related to the emergence of one or more alternative benchmark indices to replace LIBOR could adversely impact the Company’s business and results of operations. The Company’s floating-rate funding, certain hedging transactions and a significant portion of the Company’s products, such as floating-rate loans and mortgages, determine the applicable interest rate or payment amount by reference to a benchmark rate, such as the London Interbank Offered Rate (“LIBOR”), or to an alternative index, currency, basket or other financial metric. In July 2017, the Chief Executive of the Financial Conduct Authority (“FCA”), which regulates LIBOR, announced that the FCA intends to stop persuading or compelling its panel banks to submit rates for the calculation of LIBOR after 2021. This announcement created market uncertainty as to 31 whether and to what extent panel banks will continue to provide submissions for the calculation of LIBOR after 2021 and as to the continued existence of LIBOR after 2021. In this context, it has been impossible to predict whether and for how long LIBOR will continue to be viewed as an acceptablea market benchmark, what new or existing benchmark rate or rates may become accepted alternatives to LIBOR, or what the effect of any changes in industry views or alternatives may be on the functioning of LIBOR or the markets for LIBOR-linked financial instruments. Following the FCA announcement in 2017, regulators and various financial industry groups sponsored or formed committees (e.g., the Federal Reserve-sponsored Alternative Reference Rates Committee (“AARC”)) to, among other things, facilitate the identification of an alternative benchmark index to replace LIBOR, and publish recommended practices for transitioning the market away from LIBOR, including (i) the utilization of recommended fallback language for LIBOR-linked financial instruments, and (ii) development of alternative pricing methodologies for recommended alternative benchmarks such as the Secured Overnight Financing Rate (“SOFR”). SOFR is a measure of the cost of borrowing cash overnight, collateralized by U.S. Treasury securities, and is based on directly observable U.S. Treasury-based repurchase transactions. The fact that SOFR is a secured rate and considered a “risk free” rate, while LIBOR is an unsecured rate that factors in credit risk, means that SOFR may perform differently than LIBOR, and those differences may be material, particularly in times of economic stress, negatively impacting the Company’s profitability. Over the past few years, the AARC’s recommendations and proposals have evolved, and the Company has continued to monitor both ARRC and general market has maintained its recommendation that SOFR is the preferred replacement for LIBOR, some industry participants are questioning whether a “risk free” SOFR rate is an ideal replacement for LIBOR in the commercial lending market and suggesting that a credit-sensitive component or alternative be considered and developed. Whether this or other alternatives develop and gain any traction in the market are unknown and unpredictable, and this adds further uncertainty to the LIBOR transition process, both with respect to amending existing LIBOR contracts and pricing new contracts based on SOFR or an alternative reference rate going forward. developments. While the ARRC r In October 2020, The International Swaps and Derivatives Association, Inc. (ISDA), published the IBOR Fallbacks Supplement (Supplement) and IBOR Fallbacks Protocol (Protocol). The Supplement, which becomes effeff ctive on January 25, 2021, amends existing standard definitions for interest rate derivatives to incorporate robust fallbacks to the SOFR benchmark for derivatives linked to LIBOR. The Protocol enables market participants to incorporate these revisions into their legacy non-cleared derivatives trades with other counterparties that choose to adhere to the Protocol. The fallbacks apply following a permanent cessation of LIBOR or following a determination by the FCA that LIBOR is no longer representative of the its underlying market. M&T and M&T Bank adhered to the Protocol on November 5, 2020, and the Company is in the process of remediating its interest rate swap hedging transactions with its end user customers, i.e., borrowers who have hedged their interest rate payment obligations. There is a possibility that the Company’s end-user customers may not adhere to the Protocol, which would necessitate one-on-one negotiation with each such customer to amend legacy interest rate derivatives. If the Companymm is not able to agree to appropriate LIBOR fallbacks with these customers, there will be uncertainty as to how to value and effect the Company’s rights and obligations under legacy derivatives contracts. With respect to the Company’s cleared interest rate derivatives that reference LIBOR, although the Supplement and Protocol do not apply to such cleared derivatives, both the CME and LCH clearinghouses plan on adopting the same relevant SOFR benchmark fallbacks of the Supplement and Protocol on the date that the Supplement and Protocol become effective. The Company has outstanding issuances across various maturities of securities referencing LIBOR in which the underlying contracts do not contemplatemm cessation or contemplate cessation but 32 do so in a manner that may create other risks. Some of the contracts provide for selecting replacement rates in a manner that presents significant challenges or that gives the Company or another party discretion to select a rate or provide for determination of a reference rate. In these types of cases, there will likely be uncertainty surrounding the transition. In November 2020, (i) public statements issued by the ICE Benchmark Administration (IBA), the administrator of LIBOR, and the FCA, announced a proposal to, among other things, extend the publication of the most commonly utilized tenors of LIBOR until June 30, 2023, and (ii) a joint- statement of the Board of Governors of the Federal Reserve System, the Office of the Comptroller of the Currency and the Federal Deposit Insurance Corporation, indicated support for the IBA proposal and encouraged banks to (a) transition away from LIBOR as soon as practicable, (b) cease (with limited exceptions) entering into new contracts that use LIBOR as a reference rate as soon as practicable and no later than December 31, 2021, and (c) for new contracts entered into before December 31, 2021, either utilize a reference rate other than LIBOR or include robust fallback language that includes a clearly defined alternative reference rate after LIBOR’s discontinuation, noting that failure to do so would create safety and soundness risks. The discontinuation of LIBOR or changes in market perceptions of the acceptability of LIBOR mm risk exposures (for example, if the as a benchmark could result in changes to the Company’s anticipated discontinuation of LIBOR adversely affects the availability or cost of floating-rate funding and, therefore, the Company’s exposure to fluctuations in interest rates) or otherwise result in losses on a product or having to pay more or receive less on securities that the Company has issued or owns. A substantial portion of the Company’s on- and off-balance sheet financial instruments (many of which have terms that extend beyond 2021, and others that extend beyond 2023) are indexed to LIBOR, including interest rate swap agreements and other contracts used for hedging and trading account purposes, loans to commercial customers and consumers (including mortgage loans and other loans), and long-term borrowings. Uncertainty as to the timing and impact of the discontinuation of LIBOR, the replacement of LIBOR with an alternative index, and the operational feasibility of amending existing contracts referencing LIBOR to reference a replacement index could result in pricing volatility, loss of market share in certain products, adverse tax or accounting impacts, and compliance, legal and operational costs and risks. The market’s transition from LIBOR to an alternative reference rate will be complex and unpredictable, giving rise to a variety of risks, including operational risks, risks of value transfer between contract parties, the potential for customer disputes and litigation, as well as regulatory scrutiny, as the most recent regulatory announcements indicate that there will be increased regulatory focus on LIBOR transition in 2021 and beyond, which increases the Company’s risk related to regulatory compliance. The Company established an enterprise-wide rr LIBOR transition program in 2019, which now includes a LIBOR Transition Office with senior management level leadership and dedicated full-time employee staffing. An impact assessment has been completed to identify on- and off-balance sheet exposures, systems, processes, models, customers, and employees affected by the discontinuation of LIBOR. The Company continues to develop and execute plans to transition products and contracts associated with LIBOR to alternative reference rates. 33 The Company’s business and performance is vulnerable to the impact of volatility in debt and equity markets. As most of the Company’s assets and liabilities are financial in nature, the Company’s performance is sensitive to the performance of the financial markets. Turmoil and volatility in U.S. and global financial markets can be a major contributory factor to overall weak economic conditions, leading to some of the risks discussed herein, including the impaired ability of borrowers and other counterparties to meet obligations to the Company. Financial market volatility may: • • • • • the value of capitalized servicing assets. the value or liquidity of the Company’s on-balance sheet and off-balance sheet ff Affect financial instruments. ff Affect ff M&T’s ability to access capital markets to raise funds. Inability to access capital Affect markets if needed, at cost effeff ctive rates, could adversely affect the Company’s liquidity and results of operations. Affeff ct the value of the assets that the Company manages or otherwise administers or services for others. Although the Company is not directly impacted by changes in the value of such assets, decreases in the value of those assets would affect related fee income and could result in decreased demand for the Company’s Impact the nature, profitability Company engages. or risk profile of the financial transactions in which the services. mm a Volatility in the markets for real estate and other assets commonly securing financial products has been and may continue to be a significant contributor to overall volatility in financial markets. In addition, unfavorable or uncertain economic and market conditions can be caused by the imposition of tariffs or other limitations on international trade and travel, which can result in market volatility, negatively impact client activity, and adversely affect the Company’s financial condition and results of operations. r The Company’s regional concentrations expose it to adverse economic conditions in its primary retail bankingkk office footprint. ff mm retail banking The Company’s core banking business is largely concentrated within the Company’s office network footprint, located principally in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and the District of Columbia. Therefore, the Company is, or in the future may be, particularly vulnerable to adverse changes in economic conditions in the Northeast and Mid-Atlantic regions. The credit quality of the Company’s borrowers may deteriorate for a number of reasons that are outside the Company’s control, including as a result of prevailing economic and market conditions and asset valuations. The trends and risks affecff borrower credit quality, particularly in the Northeast and Mid-Atlantic regions, have caused, and in the future may cause, the Company to experience impairment charges, which are drastic reductions in the recoverable value of an asset, increased purchase demands, wherein customers make withdrawals with minimum notice, higher costs (e.g., servicing, foreclosure, property maintenance), additional write-downs and losses and a potential impactmm reduction of customer deposits, which could have a material adverse effect on the Company’s business, financial condition and results of operations. to engage in lending transactions based on a ting 34 Risks Relating to Compliance and the Regulatory Environment The Company is subject to extensive government regulation and supervision and this regulatory environment can be and has been significantly impacted by financial regue latory reform initiatives. ff aa mm the Company’s sale and structure, amounts of capital, investment practices, dividend policy, growth The Company is subju ect to extensive federal and state regulation and supervision. Banking regulations are primarily intended to protect consumers, depositors and the financial system as a whole, not stockholders. These regulations and supervisory guidance affect lending practices, capital and expansionary activity, among other things. Failure to comply with laws, regulations, policies or supervisory guidance could result in civil or criminal penalties, including monetary penalties, the loss of FDIC insurance, the revocation of a banking charter, other sanctions by regulatory agencies, and/or reputational damage, which could have a material adverse effect financial condition and results of operations. In this regard, government authorities, including the bank regulatory agencies, can pursue aggressive enforcement actions with respect to compliance and other legal matters involving financial activities, which heightens the risks associated with actual and perceived compliance failures and may also adversely affect certain transactions or engage in certain activities, or obtain necessary regulatory approvals in connection therewith. In general, the amounts paid by financial institutions in settlement of proceedings or investigations have increased substantially and are likely to remain elevated. In some cases, governmental authorities have required criminal pleas or other extraordinary terms as part of such settlements, which could have significant collateral consequences for a financial institution, including loss of customers, restrictions on the ability to access the capital markets, and the inability to operate certain businesses or offer certain products for a period of time. In addition, enforcement matters could impact the Company’s supervisory and CRA ratings, which may in turn restrict or limit mm the Company’s the Company’s ability to enter into on the Company’s activities. business, mm mm a ff ff Any new regulatory requirements, changes to existing requirements, or changes to interpretations of requirements could require changes to the Company’s increased compliance costs and affect the profitability of such businesses. Additionally, such activity could affeff ct the behaviors of third parties with which the Company deals in the ordinary course of business, such as rating agencies, insurance companies and investors. Heightened regulatory practices, requirements or expectations could affect the Company in substantial and unpredictable ways, and, in turn, could have a material adverse effect condition and results of operations. businesses, result in ff business, financial on the Company’s mm mm ff There have been significant revisions to the laws and regulations applicable to the Company that have been enacted or proposed in recent months. These and other rules to implement the changes have yet to be finalized, and the final timing, scope and impact of these changes to the regulatory framework applicable to financial institutions remain uncertain. For more information on the regulations to which the Company is subject and recent initiatives to reform financial institution regulation, see Part I, Item 1 — Business in this report. M&T may be subject to more stritt ngent capital and liquiditytt requirements. Bank holding companies, including M&T, are subject to capital and liquidity requirements and standards imposed as a result of the Dodd-Frank Act (as amended by EGRRCPA) and the U.S. Basel III-based capital rules. For additional information, see “Capital Requirements” under Part I, Item 1 — Business. Regulators have and may, from time to time, implement changes to these regulatory capital adequacy and liquidity requirements. If the Company fails to meet these minimum capital adequacy and liquidity guidelines and other regulatory requirements, its business activities, including lending, 35 and its ability to expand, either organically or through acquisitions, could be limited. It could also result in M&T being required to take steps to increase its regulatory capital that may be dilutive to shareholders or limit its ability to pay dividends or otherwise return capital to shareholders, or sell or refrain from acquiring assets. In addition, the liquidity-related provisions of the Federal Reserve’s liquidity-related enhanced prudential supervision requirements may reduce the Company’s ability to invest in other longer-term assets even if deemed more desirable from a balance sheet management perspective. EGRRCPA, the Tailoring Rules and other rulemaking have in some cases reduced the capital or liquidity requirements applicable to M&T (e.g., the Company is no longer subject to any LCR requirement, and the same is true for the finalized NSFR). However, Basel IV significantly revises the Basel capital framework, and the impact on the Company will depend on the manner in which the revisions arising from Basel IV are implemented in the U.S. with respect to firms such as M&T. rr M&T’s ability to return capital to shareholders and to pay dividends on common stock may be adversely affected by market and other factors outside of its control and will depend, review of its capital plan by the Federal Reserve. in part, on a e Any decision by M&T to return capital to shareholders, whether through a common stock dividend or through a common stock share repurchase program, requires the approval of M&T’s Board of Directors and depends in large part on receiving regulatory approval, including through the Federal Reserve’s CCAR process and the supervisory stress tests required under the Dodd-Frank Act whereby M&T’s financial position is tested under assumed severely adverse economic conditions. Prior to the public disclosure of a BHC’s CCAR results, the Federal Reserve will provide the BHC with the results of its supervisory stress test and will offer a one-time opportunity for the BHC to reduce planned capital distributions through the submission of a revised capital plan. The Federal Reserve may object to any capital plan in which a BHC’s regulatory capital ratios inclusive of adjustments to planned capital distributions, if any, would not meet the minimum requirements throughout a nine-quarter period under severely adverse stress conditions. If the Federal Reserve objects to M&T’s capital plan, it could impose restrictions on M&T’s ability to return capital to shareholders, including through paying dividends, entering into acquisitions or repurchasing its common stock, which in turn could negatively impact market and investor perceptions of M&T. M&T cannot be certain that the Federal Reserve will not object to future capital plans. aa In addition, Federal Reserve capital planning and stress testing rules generally limit a BHC’s ability to make quarterly capital distributions – dividends and common stock share repurchases – if the amount of actual cumulative quarterly capital issuances of instruments that qualify as regulatory capital are less than the BHC had indicated in its submitted capital plan as to which it received a non- objection from the Federal Reserve. As such, M&T’s ability to declare and pay dividends on its common stock, as well as the amount of such dividends, will depend, in part, on its ability to issue with its capital plan, stock in accordance with its capital plan or to otherwise remain in compliance which may be adversely affected by market and other factors outside of M&T’s control. mm In August 2020, the Federal Reserve Board provided M&T with an indicative Stress Capital Buffer of 2.5%. The indicative Stress Capital Buffer of 2.5% is the floor under the regulatory capital rules. As a general matter, if M&T is unable to maintain capital in excess of these levels, it would be subject to limitations on its ability to make capital distributions, including paying dividends and repurchasing stock. In addition, during 2020 the Federal Reserve implemented measures requiring all large bank holding companies to preserve capital through the suspension of share repurchase programs and capping common stock dividends at existing rates that do not exceed the average of the last four quarters’ earnings. These capital preservation actions applied to the third and fourth quarters of 2020. 36 In December 2020, the Federal Reserve extended to the first half of 2021 modifieff d restrictions, which limit dividends and repurchases to an amount based on income over the past year. These actions may be further extended or modified by the Federal Reserve as economic conditions develop. The COVID-19 pandemic may cause the Company to further extend the suspension of its share repurchase program and limit capital distributions, including reducing or suspending its common stock dividend. In addition, if, as in June 2020, the Company is required to resubmit its capital plan, the Companymm generally may not make capital distributions, such as share repurchases or dividends, without the prior approval of the Federal Reserve. If an orderly liquidation of a systemically important BHC or non-bank financial company were triggered, M&T could face assessments for the Orderly Liquidation Fund (“OLF”). OO The Dodd-Frank Act created a mechanism, the OLF, for liquidation of systemically important bank holding companies and non-bank financial companies. The OLF is administered by the FDIC and is mm based on the FDIC’s bank resolution model. The Secretary of the U.S. Treasury may trigger a liquidation under this authority after consultation with the President of the U.S. and after receiving a recommendation from the boards of the FDIC and the Federal Reserve upon a two-thirds vote. Liquidation proceedings will be funded by the OLF, which will borrow from the U.S. Treasury and impose risk-based assessments on covered financial companies. Risk-based assessments would be first made on entities that received more in the resolution than they would have received in the liquidation to the extent of such excess, and second, if necessary, on, among others, bank holding companies with total consolidated assets of $50 billion or more, such as M&T. Any such assessments may adversely affect the Company’s business, financial condition or results of operations. Credit Risk Deteriorating credit qualitytt could adversely impact the Company. As a lender, the Company is exposed to the risk that customers will be unable to repay their loans and other obligations in accordance with the terms of the relevant agreements, and that any collateral securing the loans and obligations may be insufficient to assure full repayment. Credit losses are inherent in the business of making loans and entering into other financial arrangements. Factors that influence the Company’s credit loss experience include overall economic conditions affecting businesses and consumers, generally, but also residential and commercial real estate valuations, in particular, given the size of the Company’s real estate loan portfolios. Factors that can influence the Company’s credit loss experience include: (i) the impact of residential real estate values on loans to residential real estate builders and developers and other loans secured by residential real estate; (ii) the concentrations of commercial real estate loans in the Company’s loan portfolio, including in the New York City area; (iii) the amount of commercial and industrial loans to businesses in areas of New York State outside of the New York City area and in central Pennsylvania that have historically experienced less economic growth and vitality than many other regions of the country; (iv) the repayment performance associated with first and second lien loans secured by residential real estate; and (v) the size of the Company’s portfolio of loans to individual consumers, which historically have experienced higher net charge-offs as a percentage of loans outstanding than loans to other types of borrowers. The Company’s credit risk and the performance of its lending portfolios may be affected by concentration in an industry, geographyaa described further in the risk factor above, the Company’s credit risks have been impacted by the COVID-19 pandemic and are generally expected to remain elevated until the pandemic subsides. The or asset type. Also, as 37 pandemic has created economic and financial disruprr to continue to adversely affecff t, customers, including businesses in the hotel and travel industry. tions that have adversely affected, and are likely In response to the COVID-19 pandemic and to support its customers, the Company has offered payment deferrals and other expanded assistance to businesses and consumers, and, during 2020, committed in certain states in which it operates to suspend mortgage payments and foreclosure sales for financially impacted customers for certain periods of time. A significant number of the Company’s customers sought to suspend their mortgage payments under these programs. Suspensions of mortgage payments and foreclosures and reduced pricing under these programs may adversely affect the Company’s revenue and results of operations. In addition, if these programs are not effective in mitigating the financial consequences of COVID-19 on customers, or if customers are unable to pay their loans after these programs expire, the Company may experience higher rates of default, increased credit losses and additional increases to the allowance for credit losses in future periods. mm Commercial real estate valuations can be highly subjective as they are based upon many assumptions. Such valuations can be significantly affeff cted over relatively short periods of time by changes in business climate, economic conditions, interest rates and, in many cases, the results of operations of businesses and other occupants of the real property. Similarly, residential real estate valuations can be impacted by housing trends, the availability of financing at reasonable interest rates, governmental policy regarding housing and housing finance, and general economic conditions affecting consumers, including as impacted by the COVID-19 pandemic, as described above. The Company maintains an allowance for credit losses which represents, in management’s judgment, the amount of losses expected in the loan and lease portfolio. The allowance is determined by management’s evaluation of the loan and lease portfolio based on such factors as the differing economic risks associated with each loan category, the current financial condition of specific borrowers, the economic environment in which borrowers operate, the level of delinquent loans, the value of any collateral and, where applicable, the existence of any guarantees or indemnifications. Management believes that the allowance for credit losses as of December 31, 2020 appropriately reflects expected credit losses in the loan and lease portfolio. However, there is no assurance that the allowance is sufficient to cover all credit losses that may occur. The Company may be adversely affected by the soundness of other financial institutions. Financial services institutions are interrelated as a result of trading, clearing, counterparty, or other relationships. The Company has exposure to many different industries and counterparties, and routinely executes transactions with counterparties in the financial services industry, including commercial banks, brokers and dealers, investment banks, and other institutional clients. Many of these transactions expose the Companymm to credit risk in the event of a default by a counterparty or client. In addition, the Company’s credit risk may be exacerbated when the collateral held by the Company cannot be realized or is liquidated at prices not sufficient to recover the full amount of the credit due to or derivative exposure of the Company. adverse effect on the Company’s financial condition and results of operations. Any resulting losses could have a material mm Liquidityii Risk The Company must maintain adequate sources of funding ff and liquidity. The Company must maintain adequate funding sources in the normal course of business to support its operations and fund outstanding liabilities, as well as meet regulatory expectations. The Company primarily relies on deposits to be a low cost and stable source of funding for the loans it makes and the operations of its business. Core customer deposits, which include noninterest-bearing deposits, 38 aa markets on favorable terms. Negative news about the Company or the financial interest-bearing transaction accounts, savings deposits and time deposits of $250,000 or less, have historically provided the Company with a sizeable source of relatively stable and low-cost funds. In addition to customer deposits, sources of liquidity include borrowings from third party banks, securities dealers, various Federal Home Loan Banks and the Federal Reserve Bank of New York. The Company’s liquidity and ability to fund and operate the business could be materially adversely affected by a variety of conditions and factors, including financial and credit market disruptions and volatility or a lack of market or customer confidence in financial markets in general, which may result in a loss of customer deposits or outflows of cash or collateral and/or ability to access capital services industry generally may reduce market or customer confidence in the Company, in turn materially adversely affect the Company’s liquidity and funding. Such reputational damage may result in the loss of customer deposits, the inability to sell or securitize loans or other assets, and downgrades in one or more of the Company’s credit ratings, and may also negatively affect the Company’s ability to access the capital markets. A downgrade in the Company’s credit ratings, which could result from general industry-wide or regulatory factors not solely related to the Company, could adversely affect the Company’s ability to borrow funds, including by raising the cost of borrowings substantially, and could cause creditors and business counterparties to raise collateral requirements or take other actions that could adversely affect M&T’s ability to raise capital. Many of the above conditions and factors may be caused by events over which M&T has little or no control. There can be no assurance that significant disruption and volatility in the financial markets will not occur in the future. which could mm r Regulatory changes relating to liquidity and risk management may also negatively impact the Company’s results of operations and competitive position. Various regulations have been adopted to impose more stringent liquidity requirements for large financial institutions, including the Company. These regulations address, among other matters, liquidity stress testing and minimum liquidity requirements. The application of certain of these regulations to banking organizations, such as the Company, have been modified, including in connection with the implementation of the tailoring rules in the EGRRCPA. While marginal relief from certain capital and liquidity standards has been afforded to the Company (such as relief from LCR compliance), overall capital and liquidity management practices and expectations will remain unchanged for the foreseeable aa the Companymm composition as a result of the final rules. does not anticipate significant changes to its overall liquidity and capital future. Moreover, levels or ff If the Company is unable to continue to fund assets through customer bank deposits or access funding sources on favorable terms or if the Company suffers an increase in borrowing costs or otherwise fails to manage liquidity condition and results of operations may be materially adversely affected. The Company may also need to raise additional capital and liquidity through the issuance of stock, which could dilute the ownership of existing stockholders, or reduce or even eliminate common stock dividends or share repurchases to preserve capital and liquidity. tively, the Company’s liquidity, operating margins, financial effecff qq If the Company is unable to maintain or grow its deposits,tt costs. it may be subject to paying higher funding pays for funding costs is dependent, in part, on the Company’s The total amount that the Companymm ability to maintain or grow its deposits. If the Companymm is unable to sufficiently maintain or grow its deposits to meet liquidity objectives, it may be subject to paying higher funding costs. The Company competes with banks and other financial services companies for deposits. If competitors rates they pay on deposits, the Company’s funding costs may increase, either because the Company raises rates to avoid losing deposits or because the Company loses deposits and must rely on more raise the mm 39 expensive sources of funding. Customers may also move noninterest-bearing deposits to interest bearing accounts, increasing the cost of those deposits. Checking and savings account balances and other forms of customer deposits may decrease when customers perceive alternative investments, such as the stock market, as providing a better risk/return tradeoff. The Company’s bank customers could withdraw their money and put it in alternative investments, causing the Company to lose a lower cost source of funding. Higher funding costs could reduce the Company’s net interest margin and net interest income. M&T relies on dividends from its subsidiaries for its liquidity. M&T is a separate and distinct legal entity from its subsidiaries. M&T typically receives substantially all of its revenue from subsidiary dividends. These dividends are M&T’s principal source of funds to pay dividends on common and preferred stock, pay interest and principal on its debt, and fund purchases of its common stock. Various federal and/or state laws and regulations, as well as regulatory expectations, limit the amount of dividends that M&T’s banking subsidiaries and certain non-bank subsidiaries may pay. Regulatory scrutiny of capital levels at bank holding companies and insured depository institution subsidiaries has increased in recent years and has resulted in increased regulatory focus on all aspects of capital planning, including dividends and other distributions to shareholders of banks, such as parent bank holding companies. See Item 1 — Business, Distributions” for a discussion of regulatory and other restrictions on dividend declarations. Also, M&T’s right to participate in a distribution of assets upon a subsidiary’s liquidation or reorganization is subject to the prior claims of that subsidiary’s creditors. Limitations on M&T’s ability to receive dividends from its subsidiaries could have a material adverse effect on its liquidity and ability to pay dividends on its stock or interest and principal on its debt, and ability to fund purchases of its common stock. Strategic Riskii The financial services industry is highlyll competitive and creates competitive pressures that couldll adversely affect the Company’s revenue and profitability. m operates is highly competitive. The Company The financial services industry in which the Companymm competes not only with commercial and other banks and thrifts, but also with insurance companies, mm mutual funds, hedge funds, securities brokerage firms and other companies offering financial services in the U.S., globally and over the Internet. Some of the Company’s non-bank competitors are not subject to the same extensive regulations the Company is, and may have greater flexibility in competing for business. In particular, the activity and prominence of so-called marketplace lenders and other technological financial services companies has grown significantly in recent years and is expected to continue growing. The Company competes on the basis of several factors, including capital, access to capital, revenue generation, products, services, transaction execution, innovation, reputation and price. Over time, certain sectors of the financial services industry have become more concentrated, as institutions involved in a broad range of financial services have been acquired by or merged into other firms. These developments could result in the Company’s competitors gaining greater capital and other resources, such as a broader range of products and services and geographic diversity. The Company may experience pricing pressures as a result of these factors and as some of its competitors seek to increase market share by reducing prices or paying higher rates of interest on mm deposits. Finally, technological change is influencing how individuals and firms conduct their financial affairs and is changing the delivery channels for financial services. Financial technology providers, 40 who invest substantial resources in developing and designing new technology (in particular digital and mobile technology), are beginning to offer more traditional banking products (either directly or through bank partnerships) and may in the future be able to provide additional services by obtaining a bank-like charter, such as the OCC’s fintech charter. As a result, the Company may have to contend with a broader range of competitors including many that are not located within the geographic footprint of its banking office network. Further, along with other participants in the financial services industry, the Company frequently attempts to introduce new technology-driven products and services that are aimed at allowing the Company to better serve customers and to reduce costs. The Company may not be able to effectively implement new technology-driven products and services that allow it to remain competitive or be successful in marketing these products and services to its customers. Difficulties in combining the operations of acquired entities with the Company’s own operations may prevent M&T fromT achieving the expected benefits from its acquisitions. M&T has expanded its business through past acquisitions and may do so in the future. Inherent uncertainties exist when integrating the operations of an acquired entity. Acquiring other entities involves potential risks that could have a material adverse impact on the Company’s business, financial condition and results of operations, including: • • • • • • • • • Inability to fully achieve the Company’s strategic objectives and planned operating efficiencies in an acquisition. Issues arising during transition and integration. Disruptuu ion of the Company’s business and diversion of management’s time and attention. Exposure to unknown or contingent liabilities of acquired institutions. Loss of key employees and customers of acquired institutions. Dilution in the ownership percentage of holders of M&T common stock. Payment of a premium over book and market values that may dilute the Company’s tangible book value and earnings per common share in the short and long-term. Inability to realize the expected benefits of the acquisition due to lower financial results pertaining to the acquired entity (for example, the Company could experience higher credit losses, incur higher operating expenses or realize less revenue than originally anticipated related to an acquired entity). Changes in banking or tax laws or regulations that could impair or eliminate the expected benefits of merger and acquisition activities. M&T could suffer if it fails to attract and retain skilled personnel. M&T’s success depends, in large part, on its ability to attract and retain key individuals and to have a diverse workforce. Competition for qualified and diverse candidates in the activities in which the Company engages and markets that the Company serves is significant, and the Company may not be able to hire candidates and retain them. Growth in the Company’s business, including through acquisitions, may increase its need for additional qualified personnel. The Company is increasingly competing for personnel with financial technology providers and other less regulated entities who may not have the same limitations on compensation as the Company does. If the Companymm to hire or retain highly skilled and qualified individuals, it may be unablea to execute its business strategies and may suffer adverse consequences to its business, financial condition and results of operations. is not able The Company’s compensation practices are subject to review and oversight by the Federal Reserve, the OCC, the FDIC and other regulators. The federal banking agencies have issued joint guidance on executive compensation designed to help ensure that a banking organization’s incentive 41 mm risk taking and are consistent with the safety and compensation policies do not encourage imprudent soundness of the organization. In addition, the Dodd-Frank Act required those agencies, along with the SEC, to adopt rules to require reporting of incentive compensation and to prohibit certain compensation arrangements. If as a result of complying with such rules the Company is unable to attract and retain qualified employees, or do so at rates necessary to maintain its competitive position, or if the compensation costs required to attract and retain employees become more significant, the Company’s performance, including its competitive position, could be materially adversely affected. Operational Risk The Company is subject to operational risk which could adversely affect the Company’s business and reputation and create material legal and financial exposure. Like all businesses, the Company is subject to operational risk, which represents the risk of loss resulting from human error or misconduct, inadequate or failed internal processes and systems, and external events, including the risk of loss resulting from fraud by employees or persons outside the company, and breaches in data security. Operational risk also encompasses reputational risk and compliance and legal risk, which is the risk of loss from violations of, or noncompliance with, laws, rules, regulations, prescribed practices or ethical standards, as well as the risk of noncompliance with contractual and other obligations. The Company is also exposed to operational risk through outsourcing arrangements, and the effect that changes in circumstances or capabilities of its outsourcing vendors can have on the Company’s ability to continue to perform operational functions necessary to its business. Although the Company seeks to mitigate operational risk through a system of internal controls that are reviewed and updated, no system of controls, however well designed and maintained, is infallible. Control weaknesses or failures or other operational risks could result in charges, increased operational costs, harm to the Company’s reputation or foregone business opportunities. mm As described further in the risk factor above, the Company’s operational risks have been impacted by the COVID-19 pandemic and are generally expected to remain elevated until the pandemic subsides. CC The Company’s due to events beyond the Company’s m control. information systems may experience interruptions or breaches in security, including mm customer relationships. Disruption of operating systems caused by The Company relies heavily on communications and information systems, including those of third- party service providers, to conduct its business. Any failure, interruption or breach in security of these systems could result in disruptions to its accounting, deposit, loan and other systems, and adversely affect the Company’s events beyond the Company’s control may include computer viruses, electrical or telecommunications outages, quality of vulnerability patches, cyber security attacks (including Distributed Denial of Service attacks, which occur when legitimate users are unable to access information systems, devices, or other network resources due to the actions of a malicious cyber threat actor), damage to property or physical assets, or events arising from political protests or terrorist acts. While the Company has policies and procedures designed to prevent or limit the effect of these possible events, there can be no assurance that any such failure, disruption, interruption or security breach will not occur or, if any does occur, that it can be suffff iff ciently or timely remediated. Information security risks for large financial institutions such as M&T have increased significantly in recent years in part because of the proliferation of new technologies, such as digital and mobile banking to conduct financial transactions, and the increased sophistication and activities 42 of organized crime, hackers, terrorists, nation-states, activists and other external parties. There have been increasing efforts on the part of third parties, including through cyber security attacks, to breach data security at financial institutions or with respect to financial transactions. There have been numerous instances involving financial services and consumer-based companies reporting unauthorized access to and disclosure of client or customer information or the destruction or theft of corporate data, including by executive impersonation and third party vendors, or the freezing of operating systems and databases making them inaccessible or unusable. There have also been several highly publicized cases where hackers have requested “ransom” payments in exchange for not disclosing customer information or for restoring access to, or the usage of, operating systems and databases. Ransomware is a form of malicious software, known as “malware,” designed to block access to, and often encrypt, computer systems or data. Once the victim’s computer system or data is locked down and encrypted, rendering it essentially useless, the malicious cyber actor then extorts the victim by demanding a ransom payment in exchange for providing a method to decrypt it. The attacker may also copy the victim’s data in the course of the attack and threaten to sell or publish the data if the ransom is not paid. Ransomware attacks can result in a loss of business functionality and of sensitive data. As cyber security threats continue to evolve, the Company may be required to expend significant additional resources to continue to modify or enhance its layers of defense or to investigate and remediate any information security vulnerabilities. The techniques used by cyber security criminals change frequently, may not be recognized until launched and can be initiated by a variety of actors, including terrorist organizations and hostile foreign governments. These techniques may include attempts to fraudulently induce employees, customers or others to disclose sensitive information in order to gain access to data or systems. These risks may increase as the use of mobile payment and other Internet-based applications expands. Further, third parties with which the Company does business, as well as vendors and other third parties with which the Company’s customers do business, can also be sources of information security risk to the Company, particularly where activities of customers are beyond the Company’s and control systems, such as through the use of the Internet, personal computers, phones and other mobile services. Security breaches affeff cting the Company’s customers, or systems breakdowns or failures, security breaches or employee misconduct affecting such other third parties, may require the Company to take steps to protect the integrity of its own systems or to safeguard confidential information of the Company or its customers, thereby increasing the Company’s operational costs and adversely affecting its business. Additionally, successful cyber security attacks at other large financial institutions, whether or not the Company is impacted, could lead to a general loss of customer confidence in financial institutions that could negatively affect M&T, including harming the market perception of the effectiveness of the Company’s security measures or the financial system in general which could result in reduced use of the Company’s financial products. Though the Company has insurance against some cyber security risks and attacks, it may not be sufficient to offset the impact of a material loss event. mm tablets, smart security mm mm The Company continues to expand its use of cloud service providers, which providers could experience system breakdowns or failures, outages, downtime, cyber security-attacks, negative changes to financial condition, bankruptcy, or other adverse conditions, which could have a material adverse effect on the Company’s business and reputation. Thus, increasing the amount of infrastructure that the Company outsources to the cloud or to other third parties may increase M&T’s risk exposure. The Company could incur higher costs, experience lower revenue, and suffer reputational damage in the event of the theft, loss or misuse of information, including due to a cyber security attack.kk Like other financial services firms, the systems, networks and devices of the Company, its customers, employees, service providers or other third parties with whom the Company interacts continue to be 43 the subject of attempted unauthorized access, denial-of-service attacks, computer viruses, hacking, malware, ransomware, phishing or other forms of social engineering, and cyber security attacks designed to obtain confidential information, destroy data, disrupt or degrade service, eliminate access or cause other damage. These threats may arise from human error, fraud on the part of employees, insiders or third parties or may result from accidental technology failure. Further, cyber security and information security risks for financial institutions have generally increased because of, among other things, the growth of new technologies, the use of the internet and telecommunications technologies (including computers, smartphones, and other mobile devices outside the Company’s systems) by customers to conduct financial transactions, and the increased sophistication and activities of organized crime, fraudsters, hackers, terrorists, activists, instrumentalities of foreign governments and other external parties. rr Although the Company believes that a robust suite of authentication and layered security controls, data encryption and tokenization, threat intelligence, anti-malware defenses and vulnerability management tools exits, the failure of any of these controls could result in a failure to detect, mitigate or remediate these risks in a timely manner. Further, as the Company expands its mobile and digital capabilities, the number of attempted cyber security attacks may increase. A disruption or breach, including as a result of a cyber security attack, or media reports of perceived security vulnerabilities at the Company or at third-party service providers, could result in significant legal and financial exposure, regulatory intervention, remediation costs, damage to reputation or loss of confidence in the security of systems, products and services that could adversely affect the Company’s business. Like other U.S. financial services providers, M&T continues to be targeted with evolving and adaptive cyber security threats from sophisticated third parties. Although the Companymm is not aware of any material losses relating to cyber security incidents, there can be no assurance that unauthorized access or cyber security incidents will not become known or occur or that the Company will not suffer such losses in the future. The Company is subject to laws and regulations relating to the privacy of the information of clients, employees or others, and any failure to comply with these laws and regulations could expose the Company to liability and/or reputational damage to liability and/or reputational damage. New customer privacy initiatives will impose The Company is also subject to laws and regulations relating to the privacy of the information of clients, employees or others, and any failure to comply with these laws and regulations could expose the Companymm additional operational burdens on the Company, may limit the Company’s ability to pursue desirable business initiatives and increase the risks associated with any future use of customer data. Significant examples include the General Data Protection Regulation and the California Consumer Privacy Act. Compliance with these laws and regulations may require changes to policies, procedures and technology for information security and segregation of data, which could, among other things, make the Companymm regulatory enforcement actions for breach of such laws and regulations. more vulnerable to operational failures, and to monetary penalties, litigation or As privacy-related laws and regulations are implemented, they may also limit how companies like M&T can use customer data and impose obligations on companies in their management of such data. The time and resources needed for the Companymm to comply with such laws and regulations, as well as its potential liability for non-compliance and reporting obligations in the case of data breaches, may significantly increase. The impacts will be greater to the extent requirements vary across jurisdictions. 44 M&T relies on other companies to provide key components of the Company’s business infrastructure. mm of the Company’s business infrastructure such as banking Third parties provide key components services, processing, and Internet connections and network access. Any disruption in such services provided by these third parties or any failure of these third parties to handle current or higher volumes of use could adversely affect the Company’s ability to deliver products and services to clients and otherwise to conduct business. Technological or financial difficulties of a third party service provider could adversely affect the Company’s business to the extent those difficulties result in the interruption or discontinuation of services provided by that party. The Company may not be insured against all types of losses as a result of third party failures and insurance coverage may be inadequate to cover all losses resulting from system failures or other disrupt ions. Failures in the Company’s business infrastructure could interrupt the operations or increase the costs of doing business. rr Additionally, the Company is exposed to the risk that a service disruption at a common service provider to our third-party service providers could impede their ability to provide services to the Company. Notwithstanding any attempts to diversify its reliance on third parties, the Companymm not be able to effectively mitigate operational risks relating to its vendors’ use of common service providers. may The Company is or may become involved from time to time in suits, legal proceedings, information- gathering requests, investigations and proceedings by governmental and self-regulatory agencies that may lead to adverse consequences. Many aspects of the Company’s business and operations involve substantial risk of legal liability. M&T and/or its subsidiaries have been named or threatened to be named as defendants in various lawsuits arising from its or its subsidiaries’ business activities (and in some cases from the activities of companies M&T has acquired). In addition, from time to time, M&T is, or may become, the subject of governmental and self-regulatory agency information-gathering requests, reviews, investigations and proceedings and other forms of regulatory inquiry, including by bank and other regulatory agencies, the SEC and law enforcement authorities. The SEC has announced a policy of seeking admissions of liability in certain settled cases, which could adversely impact the defense of private litigation. M&T is also at risk with respect to its obligations to indemnify directors and officers of it and its subsidiaries in connection with certain legal matters as well as in situations where it has agreed to indemnify others for losses related to legal proceedings, including for litigation and governmental investigations and inquiries, such as in connection with the purchase or sale of a business or assets. The results of such proceedings could lead to significant civil or criminal penalties, including monetary penalties, damages, adverse judgments, settlements, fines, injunctions, restrictions on the way in which the Company conducts its business, or reputational harm. Although the Company establishes accruals for legal proceedings when information related to the loss contingencies represented by those matters indicates both that a loss is probable and that the amount of loss can be reasonably estimated, the Company does not have accruals for all legal proceedings where it faces a risk of loss. In addition, due to the inherent subjectivity of the assessments and unpredictability of the outcome of legal proceedings, amounts accrued may not represent the ultimate loss to the Company from the legal proceedings in question. Thus, the Company’s ultimate losses may be higher, and possibly significantly so, than the amounts accrued for legal loss contingencies, which could adversely affect the Company’s financial condition and results of operations. 45 Many financial institutions, including the Company, have received inquiries from the United States Congress, regulators and other government agencies regarding implementation of provisions and programs under the CARES Act, and may also face the risk of litigation concerning involvement in these and other programs mm participation in the PPP under that Act. The Company’s created in response to the COVID-19 pandemic may lead to additional government and regulatory inquiries and litigation in the future, any of which could negatively impactmm reputation, financial condition and results of operations. mm the Company’s their business, rr Business Risk Changes in accounting standards could impact the Company’s financial condition and results of operations. The accounting standard setters, including the Financial Accounting Standards Board (“FASB”), the SEC and other regulatory bodies, periodically change the financial accounting and reporting standards that govern the preparation of the Company’s consolidated financial statements. These changes can be difficult to predict and can materially impact how the Company records and reports its financial condition and results of operations. For example, Accounting Standards Update 2016-13, Measurement of Credit Losses on Financial Instruments, became effective January 1, 2020, and substantially changed the accounting for credit losses on loans and other financial assets. In some cases, the Company could be required to apply a new or revised standard retroactively, which would result in the restating of the Company’s prior period financial statements. Information about recently adopted and not as yet adopted accounting standards is included in note 26 of Notes to Financial Statements included in Part II, Item 8 — Financial Statements and Supplemental Data of this Form 10-K. The Company’s reported financial condition and resultstt of operations depend on management’s selection of accounting methods and require management to make estimates about matters that are uncertain. Accounting policies and processes are fundamental to the Company’s reported financial condition and results of operations. Some of these policies require use of estimates and assumptions that may affect the reported amounts of assets or liabilities and financial results. Several of M&T’s accounting policies are critical because they require management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. Pursuant to generally accepted accounting principles, management is required to make certain assumptions and estimates in preparing the Company’s financial statements. If assumptions or estimates underlying mm the Company’s financial statements are incorrect, the Company may experience material losses. Management has identified certain accounting policies as being critical because they require management’s judgment to ascertain the valuations of assets, liabilities, commitments and contingencies. A variety of factors could affect the ultimate value that is obtained either when earning income, recognizing an expense, recovering an asset, valuing an asset or liability, or recognizing or reducing a liability. M&T has established detailed policies and control procedures that are intended to ensure these critical accounting estimates and judgments are well controlled and applied consistently. In addition, the policies and procedures are intended to ensure that the process for changing methodologies occurs in an appropriate manner. Because of the uncertainty surrounding judgments and the estimates pertaining to these matters, M&T could be required to adjust accounting policies or restate prior period financial statements if those judgments and estimates prove to be 46 incorrect. For additional information, see Part II, Item 7 — Management’s Discussion and Analysis of Financial Condition and Results of Operations, “Critical Accounting Estimates” and Note 1, “Significant Accounting Policies,” of Notes to Financial Statements in Part II, Item 8. The Company’s models used for business planning purposes could perform poorly or provide inadequate information. The Company uses quantitative models to assist in measuring risks and estimating or predicting certain financial values, among other uses. The Company uses models throughout many of its business lines, relying on them, along with its judgement, for many decision making processes. Examples of areas where the Company uses models include determining the pricing of various products, grading loans and extending credit, measuring interest rate and other market risks, predicting or estimating losses, assessing capital adequacy, and calculating economic and regulatory capital levels. The Company also uses models to estimate the value of financial instruments and balance sheet items. Models generally evaluate the performance of various factors under anticipated future conditions, relying on historical data to help build the model and in part on assumptions as to the future, often with respect to macro-economic conditions, in order to generate the output. The models used may not accurately account for all variables and may fail to predict outcomes accurately and/or may overstate or understate certain effects. Poorly designed, implemented, or managed models or misused models, including in the choice of relevant historical data or future-looking assumptions, present the risk that the Company’s business decisions that consider information based on such models will be adversely affected due to inadequate or inaccurate informati damage the Company’s reputation and adversely affect its reported financial condition and results of operations. Even if the underlying assumptions used in the Company’s models are adequate, the models may be deficient due to errors in computer code, use of bad data during development or input into the model during model use, or the use of a model for a purpose outside the scope of the model’s design. As a result, the Company’s models may not fully capture or express the risks the Company faces, may suggest that the Companymm Company to misjudge the business and economic environment in which it operates. If the models fail to produce reliable results on an ongoing basis, the Company may not make appropriate risk management, capital planning, or other business or financial decisions. Furthermore, strategies that the Companymm employs to manage and govern the risks associated with its use of models may not be effective or fully reliable, and as a result, the Company may realize losses or other lapses. Finally, information the Company provides to the public or to its regulators based on poorly designed, implemented, or managed models or misused models could be inaccurate or misleading. Some of the decisions that the Company’s regulators make, including those related to capital distributions to M&T’s stockholders, could be affected adversely due to their perception that the quality of the models used to generate the relevant information is insufficient. has sufficient capital when it may not, or may lead the on, which may mm rr The Company is exposed to reputational risk. A negative public opinion of the Company and its business can result from any number of activities, including the Company’s lending practices, corporate governance and regulatory compliance, acquisitions and actions taken by regulators or by community organizations in response to these activities. Significant harm to the Company’s reputation could also arise as a result of regulatory or governmental actions, litigation, employee misconduct or the activities of customers, other participants in the financial services industry or the Company’s contractual counterparties, such as service providers and vendors. A service disruption of the Company’s technology platforms or an impact to the Company’s branches could have a negative impact on a customer’s access to banking 47 services, and harm the Company’s reputation with customers. In particular, a cyber security event impacting the Company’s or its customers’ data could have a negative impact on the Company’s reputation and customer confidence in the Company and its cyber security. Damage to the Company’s reputation could also adversely affect its credit ratings and access to the capital markets. Additionally, whereas negative public opinion once was primarily driven by adverse news coverage in traditional media, the increased use of social media platforms facilitates the rapid dissemination of information or misinformation, which magnifies the potential harm to the Company’s reputation. The Company’s framework for managing risks maya not be effective. The Company’s risk management framework is made up of various processes and strategies to manage its risk exposure. The framework to manage risk, including the framework’s underlying assumptions, may not be effective under all conditions and circumstances. If the risk management framework proves ineffective, the Company could suffer unexpected losses and could be materially adversely affected. mm The Company has established processes and procedures intended to identify, measure, monitor, ct, including liquidity risk, credit risk, market report, and analyze the types of risk to which it is subjeu risk, interest rate risk, compliance risk, strategic risk, reputation risk, and operational risk related to systems and vendors, among others. There are inherent limitations to the Company’s its employees, risk management strategies as there may exist, or develop in the future, risks that it has not appropriately anticipated or identified. In addition, the Company relies on both qualitative and quantitative factors, including models, to monitor, measure and analyze certain risks and to estimate certain financial values, which are subjeb ct to error. The Company must also develop and maintain a culture of risk management among its employees, parties, and could fail to do so effectively. If the Company’s risk management framework proves ineffective, the Company could incur litigation and negative regulatory consequences, and suffer unexpected losses that could affect its financial condition or results of operations. as well as manage risks associated with third mm Severe weather, natural disasters, pandemics, acts of war or terrorism and other external events could significantly impact the Company’s business. i Severe weather, natural disasters, pandemics, acts of war or terrorism and other adverse external events could have a significant impact on the Company’s ability to conduct business. Such events could affeff ct the stability of the Company’s outstanding loans, impair the value of collateral securing loans, cause significant property damage, result in loss of revenue and/or cause the Company to incur additional expenses. Although the Company has established disaster recovery plans and procedures, and monitors for significant environmental effects on its properties or its investments, the occurrence of any such event could have a material adverse effect on the Company. deposit base, impair the ability of borrowers to repay mm a Discussions of the specific risks outlined above and other risks facing the Company are included within this Annual Report on Form 10-K in Part I, Item 1 “Business,” and Part II, Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Furthermore, in Part II, Item 7 under the heading “Forward-Looking Statements” is included a description of certain risks, uncertainties and assumptions identified by management that are difficult to predict and that could materially affect the Company’s financial condition and results of operations, as well as the value of the Company’s financial instruments in general, and M&T common stock, in particular. 48 In addition, the market price of M&T common stock may fluctuate significantly in response to a number of other factors, including changes in securities analysts’ estimates of financial performance, volatility of stock market prices and volumes, rumors or erroneous information, changes in market valuations of similar companies by the FASB or other regulatory agencies. and changes in accounting policies or procedures as may be required mm Item 1B. Unresolved Staff Comments. None. Item 2. Properties. Both M&T and M&T Bank maintain their executive offices at One M&T Plaza in Buffalo, New York. This twenty-one story headquarters building, containing approximately 300,000 rentable square feet of space, is owned in fee by M&T Bank and was completed in 1967. M&T, M&T Bank and their subsidiaries occupy approximately 98% of the building and the remainder is leased to non- affiliated tenants. At December 31, 2020, the cost of this property (including improvements subsequent to the initial construction), net of accumulated depreciation, was $26.6 million. M&T Bank owns and occupies an additional facility in Buffalo, New York (known as M&T Center) with approximately 395,000 rentable square feet of space. At December 31, 2020, the cost of this building (including improvements subsequent to acquisition), net of accumulated depreciation, was $12.8 million. M&T Bank also owns and occupies three separate facilities in the Buffalo area which support certain back-office and operations functions of the Company. The total square footage of these facilities approximates 290,000 square feet and their combined cost (including improvements subsequent to acquisition), net of accumulated depreciation, was $26.3 million at December 31, 2020. M&T Bank owns a facility in Syracuse, New York with approximately 160,000 rentable square feet of space. Approximately 65% of that facility is occupied by M&T Bank. At December 31, 2020, the cost of that building (including improvements subsequent to acquisition), net of accumulated depreciation, was less than $1 million. M&T Bank has agreed to sell this facility. The closing date is expected to be the first half of 2021. M&T Bank owns facilities in Wilmington, Delaware, with approximately 340,000 (known as Wilmington Center) and 295,000 (known as Wilmington Plaza) rentable square feet of space, respectively. M&T Bank occupies approximately 100% of Wilmington Center and 34% of Wilmington Plaza. At December 31, 2020, the cost of these buildings (including improvements subsequent to acquisition), net of accumulated depreciation, was $40.3 million and $14.4 million, respectively. M&T Bank also owns facilities in Harrisburg, Pennsylvania and Millsboro, Delaware with approximately 220,000 and 325,000 rentable square feet of space, respectively. M&T Bank occupies approximately 46% and 100% of those facilities, respectively. At December 31, 2020, the cost of those buildings (including improvements subsequent to acquisition), net of accumulated depreciation, was $8.8 million and $14.9 million, respectively. No other properties owned by M&T Bank have more than 100,000 square feet of space. The cost and accumulated depreciation and amortization of the Company’s premises and equipment is detailed in note 5 of Notes to Financial Statements filed herewith in Part II, Item 8, “Financial Statements and Supplementary Data.” Of the 716 domestic banking offices of M&T’s subsidiary banks at December 31, 2020, 281 are owned in fee and 435 are leased. 49 Item 3. Legal Proceedinii gs. u will incur losses and the amounts of the losses can be reasonably are subject in the normal course of business to various pending and M&T and its subsidiaries threatened legal proceedings and other matters in which claims for monetary damages are asserted. On an on-going basis management, after consultation with legal counsel, assesses the Company’s liabilities and contingencies in connection with such proceedings. For those matters where it is probable that the Companymm estimated, the Company records an expense and corresponding statements. To the extent the pending or threatened litigation could result in exposure in excess of that liability, the amount of such excess is not currently estimable. Although not considered probable, the range of reasonably possible losses for such matters in the aggregate, beyond the existing recorded liability, was between $0 and $25 million. Although the Companymm does not believe that the outcome of pending legal matters will be material to the Company’s consolidated financial position, it cannot rule out the possibility that such outcomes will be material to the consolidated results of operations for a particular reporting period in the future. liability in its consolidated financial rr Item 4. Mine Safetyff Disclosures. Not applicable. Executive Offiff cers of the Registrant Information concerning M&T’s executive officers is presented below. The year the officer was first appointed to the indicated position with M&T or its subsidiaries is shown parenthetically. In the case of each entity noted below, officers’ terms run until the first meeting of the board of directors after such entity’s annual meeting, which in the case of M&T takes place immediately following the Annual Meeting of Shareholders, and until their successors are elected and qualified. René F. Jones, age 56, is chief executive officer, chairman of the board and a director of M&T and M&T Bank (2017). Previously, he was an executive vice president (2006) of M&T and a vice chairman (2014) of M&T Bank with responsibility for the Company’s Wealth and Institutional Services Division, Treasury Division, and Mortgage and Consumer Lending Divisions. Previously, Mr. Jones served as chairman of the board and a director (2014) of Wilmington Trust Investment Advisors, a director (2007) of M&T Insurance Agency, chief financial officer (2005) of M&T, M&T Bank and Wilmington Trust, N.A. and had held a number of management positions within M&T Bank’s Finance Division since 1992. Richard S. Gold, age 60, is president, chief operating officer and a director of M&T and M&T Bank (2017). Mr. Gold oversees the Consumer Banking, Business Banking, Legal, Human Resources and Enterprise Transformation Divisions. Previously, he was an executive vice president (2006) and chief risk officer (2014) of M&T and was a vice chairman and chief risk officer (2014) of M&T Bank. Mr. Gold had been responsible for overseeing the Company’s governance and strategy for risk management, as well as relationships with key regulators and supervisory agencies. He served as chairman, president and chief executive officer (2018) of Wilmington Trusrr t N.A., as a senior vice president of M&T Bank from 2000 to 2006 and has held a number of management positions since he began his career with M&T Bank in 1989. Mr. Gold is a director (2017) of Wilmington Trust, N.A and a director (2020) of Wilmington Trust Company. Kevin J. Pearson, age 59, is a vice chairman (2020) and a director (2018) of M&T and is a vice chairman (2014) and a director (2018) of M&T Bank. He is a member of the Directors Advisory Council (2006) of the New York City/Long Island Division of M&T Bank. Mr. Pearson has oversight of the Commercial Banking, Credit, Technology and Banking Operations, and Wealth and Institutional Services Divisions. Previously, Mr. Pearson served as an executive vice president of 50 M&T and M&T Bank, and has held a number of management positions since he began his career with M&T Bank in 1989. He is chairman of the board and a director (2018) of Wilmington Trust Company, chairman of the board (2020) and a director (2014) of Wilmington Trusrr t, N.A., and a director (2018) of Wilmington Trust Investment Advisors. Robert J. Bojdak, age 65, is an executive vice president and chief credit officer (2004) of M&T and M&T Bank, and is responsible for the Company’s Management Division. From April 2002 to April 2004, Mr. Bojdak served as senior vice president and credit deputy for M&T Bank and as a director (2004) of Wilmington Trust, N.A.. He is an executive vice president (2004) of Wilmington Trust, N.A. Credit Division, including the Credit Risk mm John L. D’Angelo, age 58, is an executive vice president and chief risk officer (2017) of M&T and M&T Bank. Mr. D’Angelo is responsible for overseeing the Company’s strategy for risk management, as well as relationships with key regulators and supervisory agencies. Mr. D’Angelo is an executive vice president and chief risk officer (2018) and a director (2020) of Wilmington Trust, N.A. and an executive vice president and a director (2017) of Wilmington Trust Company. He served as a senior vice president and general auditor of M&T Bank from 2005 to 2017 and has held a number of positions since he began his career with M&T Bank in 1987. governance and mm William J. Farrell II, age 63, is an executive vice president (2011) of M&T and M&T Bank, and is responsible for managing administrative and business development functions of the Company’s Wealth and Institutional Services Division, which includes Institutional Client Services and M&T Insurance Agency. Mr. Farrell joined M&T through the Wilmington Trust Corporation acquisition. He joined Wilmington Trust Corporation in 1976, and held a number of senior management positions, most recently as executive vice president and head of the Corporate Client Services business. Mr. Farrell is president, chief executive officer and a director (2012) of Wilmington Trust Company, president and chief executive officer (2020) and a director (2013) of Wilmington Trust, N.A. and a director (2016) of Wilmington Trust Investment Advisors. Christopher E. Kay, age 55, is an executive vice president (2018) of M&T and M&T Bank, and is responsible for all aspects of Consumer Banking, including the Mortgage, Consumer Lending and Retail businesses, and Business Banking and Marketing. Prior to joining M&T in 2018, Mr. Kay served as chief innovation officer at Humana from 2014 to 2018 and as managing director of Citi Ventures from 2007 to 2013. Darren J. King, age 51, is an executive vice president (2010) and chief financial officer (2016) of M&T and executive vice president (2009) and chief financial officer (2016) of M&T Bank. Mr. King has responsibility for the overall financial management of the Company and oversees the Finance and Treasury Divisions. Prior to his current role, Mr. King was the Retail Banking executive with responsibility for overseeing Business Banking, Consumer Deposits, Consumer Lending and M&T Bank’s Marketing and Communications team. Mr. King previously served as senior vice president of M&T Bank and has held a number of management positions within M&T Bank since 2000. Mr. King is an executive vice president (2009) and chief financial officer (2016) of Wilmington Trust, N.A. and a director of M&T Insurance Agency (2018). Gino A. Martocci, age 55, is an executive vice president (2014) of M&T and M&T Bank, and is responsible for managing M&T Bank’s commercial banking lines of business. Mr. Martocci is responsible for directing strategic growth and business line development activities across the Company’s footprint for commercial customers. Previously, Mr. Martocci co-managed M&T Bank’s commercial banking lines of business. He is also responsible for M&T Realty Capital. Mr. Martocci was a senior vice president of M&T Bank from 2002 to 2013, serving in a number of management positions and was a member of the Directors Advisory Council of the New Jersey Division (2015) of M&T Bank. He is chairman of the board (2018) and a director (2009) of M&T Realty Capital, and a member of the Directors Advisory Council of the New York City/Long Island Division (2013) of M&T Bank and its Mortgage Investment Committee. 51 Doris P. Meister, age 65, is an executive vice president (2016) of M&T and M&T Bank, and is responsible for overseeing the Company’s wealth management business, including Wilmington Trust Wealth Management, M&T Securities and Wilmington Trust Investment Advisors. Ms. Meister is an executive vice president and a director (2016) of Wilmington Trust, N.A., an executive vice president and director of Wilmington Trust Company (2016) and chairman of the board, chief executive officer and a director (2017) of Wilmington Trust Investment Advisors. Prior to joining M&T in 2016, Ms. Meister served as President of U.S. Markets for BNY Mellon Wealth Management from 2009 to 2016 and prior to that was a Managing Director of the New York office of Bernstein Global Wealth Management. Michael J. Todaro, age 59, is an executive vice president (2015) of M&T and M&T Bank, and rr Transformation, a division of the Company dedicated to improving is responsible for Enterprise business processes, removing impediments to progress and evaluating/integrating external opportunities. Previously, Mr. Todaro was responsible for the Mortgage, Consumer Lending and Customer Asset Management Divisions. Mr. Todaro previously served as senior vice president of M&T Bank and has held a number of management positions within M&T Bank’s Mortgage Division since 1995. He is an executive vice president (2015) of Wilmington Trust, N.A. Michele D. Trolli, age 59, is an executive vice president (2005) and chief technology and operations officer (2018) of M&T and M&T Bank. Previously, she was chief information officer (2005) of M&T and M&T Bank. Ms. Trolli leads a wide range of the Company’s Technology and Banking Operations, which includes banking services, corporate services, digital and telephone banking, the enterprise data office, enterprise and cyber security, and enterprise technology. D. Scott N. Warman, age 55, is an executive vice president (2009) and treasurer (2008) of M&T and M&T Bank. He is responsible for managing the Company’s Treasury Division, including asset/liability management, funding, investment and derivative portfolio management, capital markets foreign exchange trading and sales. Mr. Warman previously served as senior vice president of M&T Bank and has held a number of management positions within M&T Bank since 1995. He is an executive vice president and treasurer of Wilmington Trust, N.A. (2008) and is an executive vice president and treasurer of Wilmington Trust Company (2012). aa Tracy S. Woodrow, age 47, is an executive vice president and chief human resources officer (2020) of M&T and M&T Bank. Ms. Woodrow is responsible for managing the Company’s Human Resources Division. She is an executive vice president (2020) of Wilmington Trusrr t, N.A. and Wilmington Trust Company. Ms. Woodrow previously served as the Bank Secrecy Act / Anti- Money Laundering / Office of Foreign Assets Control Officer (2013) for M&T, M&T Bank and Wilmington Trust, N.A. 52 PART II Item 5. Market for Regisii trant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities. M&T’s common stock is traded under the symbol MTB on the New York Stock Exchange. See cross-reference sheet for disclosures incorporated elsewhere in this Annual Report on Form 10-K for approximate number of common shareholders at year-end, frequency and amounts of dividends on common stock and restrictions on the payment of dividends. During the fourth quarter of 2020, M&T did not issue any shares of its common stock that were not registered under the Securities Act of 1933. ff Equity Compensation Plan Information The following table provides information stock that may be issued under M&T’s existing equity compensation plans. M&T’s existing equity compensation plans include the M&T Bank Corporation 2019 Equity Incentive Compensation Plan, which has been previously approved by shareholders, and the M&T Bank Corporation 2008 Directors’ Stock Plan and the M&T Bank Corporation Deferred Bonus Plan, each of which did not require shareholder approval. as of December 31, 2020 with respect to shares of common The tablea does not include information with respect to shares of common stock subject u to outstanding options and rights assumed by M&T in connection with mergers and acquisitions of the companies that originally granted those options and rights. Footnote (1) to the table sets forth the total number of shares of common stock issuable upon the exercise of such assumed options and rights as of December 31, 2020, and their weighted-average exercise price. Plan Category Equity compensation plans approved by security holders..................................... Equity compensation plans not approved by security holders..................................... Total ................................................... Number of Securities to be Issued Upon Exercise of Outstanding Options or Rights (A) Weighted-Average Exercise Price of Outstanding Options or Rights (B) Number of Securities Remaining Available for Future Issuance Under Equity Compensation Plans (Excluding Securities Reflected in Column A) (C) 462,724 $ 17,089 479,813 $ 174.47 84.21 171.25 3,100,665 1,970 3,102,635 (1) As of December 31, 2020, a total of 6,508 shares of M&T common stock were issuable upon exercise of outstanding options or rights assumed by M&T in connection withtt merger and acquisition transactions. The weighted-average exercise price ofo those outstanding options or rights is $86.76 per common share. Equity compensation plans adopted without the approval of shareholders are described below: 2008 Directors’ Stock Plan. M&T maintains a plan for non-employee members of the Board of Directors of M&T and M&T Bank, which allows such directors to receive all or a portion of their directorial compensation in shares of M&T common stock. 53 bonus plan which was frozen effective Deferred Bonus Plan. M&T maintains a deferred ff January 1, 2010 and did not allow any additional deferrals after that date. Prior to January 1, 2010, the plan allowed eligible officers of M&T and its subsidiaries to elect to defer all or a portion of their annual incentive compensation awards and allocate such awards to several investment options, including M&T common stock. At the time of the deferral election, participants also elected the timing of distributions from the plan. Such distributions are payable in cash, with the exception of balances allocated to M&T common stock which are distributable in the form of shares of common stock. Performance Graph The following graph contains a comparison of the cumulative shareholder return on M&T common stock against the cumulative total returns of the KBW Nasdaq Bank Index, compiled by Keefe, Bruyette & Woods, Inc., and the S&P 500 Index, compiled by Standard & Poor’s Corporation, for the five-year period beginning on December 31, 2015 and ending on December 31, 2020. The KBW Nasdaq Bank Index is a modified market capitalization weighted index consisting of 24 banking stocks representing leading large U.S. national money centers, regional banks and thrift institutions. Comparison of Five-Year Cumulative Return* $250 $200 $150 $100 $50 $0 2015 2016 2017 2018 2019 2020 M&T Bank Corporation KBW Nasdaq Bank Index S&P 500 Index Shareholder Value at Year End* M&T Bank Corporation .......................... KBW Nasdaq Bank Index ....................... S&P 500 Index ........................................ 100 100 100 132 129 112 147 152 136 126 125 130 153 171 171 119 153 203 2015 2016 2017 2018 2019 2020 * Assumes a $100 investment on December 31, 2015 and reinvestment of all dividends. In accordance with and to the extent permitted by applicable law or regulation, the information set forth above under the heading “Performance Graph” shall not be incorporated by reference into any future filing under the Securities Act of 1933, as amended (the “Securities Act”), or the Exchange Act and shall not be deemed to be “soliciting material” or to be “filed” with the SEC under the Securities Act or the Exchange Act. 54 Issuer Purchases of Equity Securities During the fourth quarter of 2020, M&T purchased shares of its common stock as follows: Issuer Purchases of Equity Securities (c)Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs (d)Maximum Number (or Approximate Dollar Value) of Shares (or Units) that may yet be Purchased Under the Plans or Programs (2) (a)Total Number of Shares (or Units) Purchased (1) (b)Average Price Paid per Share (or Unit) Period October 1 - October 31, 2020 ...................................... November 1 - November 30, 2020 .............................. December 1 - December 31, 2020 ............................... Total ............................................................................. — $ — 81 81 — — 123.81 $ 123.81 — $ — — — — — — (1) TheTT total number of shares purchased during the periods indicated includes shares purchased ly announced programs and shares deemed to have been received from as part of public ff employees who exercised stock options by attesting to previously acquired common shares in satisfaction of the exercise price or shares received from employees upon the vesting of restricted stock awards in satisfaction under M&T’s stock-based compensation plans. of applicable tax withholding obligations, i ff as is permitted (2) TheTT authorization by M&T’s Board of Directors on July 17, 2019 for a stock repurchase program endedd d as of the end of the second quarter of 2020. On January 20, 2021, M&T’s Board of Directors authorized a new stock repurchase program to repurchase up to $800 million of common shares. Item 6. Selected ll Financial Data. See cross-reference sheet for disclosures incorporated elsewhere in this Annual Report on Form 10-K. Item 7. Management’s’ Discii ussion and Analysis of Financial Condition and Results of Operations. Corporate Profile and Significant Developments M&T Bank Corporation (“M&T”) is a bank holding company headquartered in Buffalo, New York with consolidated assets of $142.6 billion at December 31, 2020. The consolidated financial information presented herein reflects M&T and all of its subsidiaries, which are referredrr to collectively as “the Company.” M&T’s wholly owned bank subsidiaries are Manufacturers and Traders Trust Companymm Trust, N.A.”). (“M&T Bank”) and Wilmington Trust, National Association (“Wilmington M&T Bank, with total assets of $142.2 billion at December 31, 2020, is a New York-chartered commercial bank with 716 domestic banking offices in New York State, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and the District of Columbia, a full- service commercial banking office in Ontario, Canada, and an office in the Cayman Islands. M&T Bank and its subsidiaries offer a broad range of financial services to a diverse base of consumers, businesses, professional clients, governmental entities and financial institutions located in their markets. M&T Bank lends to consumers residing in the states noted above and to small and medium- size businesses based in those areas, although loans are also originated through offices in other states and in Ontario, Canada. Certain lending activities are also conducted in other states through various 55 subsidiaries. Trust and other fiduciary services are offered by M&T Bank and through its wholly owned subsidiary, Wilmington Trust Company. Other subsidiaries of M&T Bank include: M&T Realty Capital Corporation, a multifamily commercial mortgage lender; M&T Securities, Inc., which provides brokerage, investment advisory and insurance services; Wilmington Trust Investment Advisors, Inc., which serves as an investment advisor to the Wilmington Funds, a family of proprietary mutual funds, and other funds and institutional clients; and M&T Insurance Agency, Inc., an insurance agency. Wilmington Trust, N.A. is a national bank with total assets of $6.2 billion at December 31, 2020. Wilmington Trust, N.A. and its subsidiaries offer various trust and wealth management services. The United States has been operating under a state of emergency related to the Coronavirus Disease 2019 (“COVID-19”) pandemic since March 13, 2020. The direct and indirect effects of the COVID-19 pandemic resulted in a dramatic reduction in economic activity that severely hampered the ability for businesses and consumers to meet their repayment obligations. The effects of the pandemic contributed to a significant increase in the Company’s provision for credit losses during 2020. The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”), in addition to providing financial assistance to both businesses and consumers, creates a forbearance program for federally-backed mortgage loans, protects borrowers from negative credit reporting due to loan accommodations related to the national emergency, and provides financial institutions the option to temporarily suspend certain requirements under GAAP related to troubled debt restructurings to account for the effects of COVID-19. The bank regulatory agencies likewise issued guidance encouraging financial institutions to work prudently with borrowers who are, or may be, unable to meet their contractual payment obligations because of the effects of COVID-19. That guidance, with concurrence of the Financial Accounting Standards Board, and provisions of the CARES Act allow modifications made on a good faith basis in response to COVID-19 to borrowers who were generally current with their payments prior to any relief, to not be treated as troubled debt restructurings nor be reported as past due. Modifications may include payment deferrals (including maturity extensions), fee waivers and covenant waivers. The Company has been working with its customers affected by COVID-19 and has granted modifications across many of its loan portfolios. To the extent that such modifications meet the criteria previously described, the modified loans have not been classified as troubled debt restructurings nor reported as past due. Critical Accounting Estimates The Company’s significant accounting policies conform with generally accepted accounting principles (“GAAP”) and are described in note 1 of Notes to Financial Statements. In applying those accounting policies, management of the Company is required to exercise judgment in determining many of the methodologies, assumptions and estimates to be utilized. Certain of the critical accounting estimates are more dependent on such judgment and in some cases may contribute to volatility in the Company’s reported financial performance should the assumptions and estimates used change over time due to changes in circumstances. The more significant areas in which management of the Company applies critical assumptions and estimates include the following: • Accounting for credit losses — Effective January 1, 2020 the Company adopted amended accounting guidance that impacts how the allowance for credit losses is determined. Under the new accounting guidance, the allowance for credit losses represents a valuation account that is deducted from the amortized cost basis of certain financial assets, including loans and leases, to present the net amount expected to be collected at the balance sheet date. A provision for credit losses is recorded to adjust the level of the allowance as deemed necessary by management. In estimating expected losses in the loan and lease portfolio, borrower-specific financial data and macro-economic assumptions are utilized to project losses over a reasonable and supportable forecast period. For certain loan pools 56 a which often involve a significant degree of that share similar risk characteristics, the Company utilizes statistically developed models to estimate amounts and timing of expected future cash flows, collateral values and other factors used to determine the borrowers’ abilities to repay obligations. Such models consider historical correlations of credit losses with various macroeconomic assumptions including unemployment, gross domestic product and real estate prices. These forecasts may be adjusted for inherent limitations or biases of the models. Subsequent to the forecast period, the Company utilizes longer-term historical loss experience to estimate losses over the remaining contractual life of the loans. Prior to 2020, the allowance for credit losses represented the amount that in management’s judgment reflected incurred credit losses inherent in the loan and lease portfolio as of the balance sheet date. The estimation of the allowance for credit losses prior to 2020 did not consider reasonable and supportable forecasts that could have affected the collectability of the reported amounts. Changes in the circumstances considered when determining management’s estimates and assumptions could result in changes in those estimates and assumptions, which could result in adjustment of the allowance for credit losses in future periods. A discussion of facts and circumstances considered by management in determining the allowance for credit losses, as well as the new accounting guidance, is included herein under the heading “Provision for Credit Losses” and in note 4 of Notes to Financial Statements. Valuation methodologies — Management of the Company applies various valuation methodologies to assets and liabilities judgment, particularly when liquid markets do not exist for the particular items being valued. Quoted market prices are referred to when estimating fair values for certain assets, such as trading assets, most investment securities, and residential real estate loans held for sale and related commitments. However, for those items for which an observablea market does not exist, management utilizes significant estimates and assumptions to value such items. Examples of these items include loans, deposits, borrowings, goodwill, core deposit and other intangible assets, other assets and liabilities obtained or assumed in business combinations, capitalized servicing assets, pension and other postretirement benefit obligations, estimated residual values of property associated with leases, and certain derivative and other financial instruments. These valuations require the use of various assumptions, including, among others, discount rates, rates of return on assets, repayment rates, cash flows, default rates, costs of servicing and liquidation values. The use of different assumptions could produce significantly different results, which could have material positive or negative effects on the Company’s condition or disclosures of fair value information. In addition to valuation, the Company must assess whether there are any declines in value below the carrying value of assets that require recognition of a loss in the consolidated statement of income. Examplesmm certain investments, capitalized servicing assets, goodwill and core deposit and other intangible assets, among others. Specific assumptions and estimates utilized by management are discussed in detail herein in management’s discussion and analysis of financial condition and results of operations and in notes 1, 2, 3, 6, 7, 12, 18, 19 and 20 of Notes to Financial Statements. Commitments, contingencies and off-balance sheet arrangements — Information regarding the Company’s commitments and contingencies, including guarantees and contingent liabilities arising from litigation, and their potential effects on the Company’s results of operations is included in note 21 of Notes to Financial Statements. In addition, the Companymm authorities. Such examinations may result in challenges to the tax return treatment applied by the Company to specific transactions. Management believes that the assumptions and judgment used to record tax-related assets or liabilities have been appropriate. Should tax laws change or the tax authorities determine that management’s assumptions were is routinely subject to examinations from various governmental taxing include liquid results of operations, financial mm ff • • 57 inappropriate, the result and adjustments required could have a material effect on the Company’s results of operations. Information regarding the Company’s income taxes is presented in note 13 of Notes to Financial Statements. The recognition or de-recognition in the Company’s consolidated financial statements of assets and liabilities held by so- called variable interest entities is subject to the interpretation and application of complex accounting pronouncements or interpretations that require management to estimate and assess the relative significance of the Company’s financial interests in those entities and the degree to which the Company can influence the most important activities of the entities. Information relating to the Company’s involvement in such entities and the accounting treatment afforded each such involvement is included in note 19 of Notes to Financial Statements. mm Overview Net income recorded by the Company in 2020 was $1.35 billion or $9.94 of diluted earnings per common share, representing declines of 30% and 28%, respectively, from $1.93 billion or $13.75 of diluted earnings per common share in 2019. Basic earnings $9.94 in 2020 from $13.76 in 2019. Net income in 2018 totaled $1.92 billion, while diluted and basic earnings per common share were $12.74 and $12.75, respectively. Expressed as a rate of return on average assets, net income in 2020 was 1.00%, compared with 1.61% in 2019 and 1.64% in 2018. The return on average common shareholders’ equity was 8.72% in 2020, 12.87% in 2019 and 12.82% in 2018. per common share decreased 28% to rr Effective January 1, 2020, M&T adopted amended accounting guidance for the measurement of credit losses on financial instruments. That guidance requires an allowance for credit losses to be value that is deducted from the amortized cost basis of financial assets to present the net carrying expected to be collected over the contractual term of the assets considering relevant information about past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. The new accounting guidance replaced the previous incurred loss model for determining the allowance for credit losses. The adoption of the amended guidance resulted in a $132 million increase in the allowance for credit losses as of January 1, 2020. Additional information on the new accounting guidance is provided under the heading “Provision for Credit Losses” and in note 4 of Notes to Financial Statements. r Financial results for 2020 have been adversely impacted by the COVID-19 pandemic. Large portions of the U.S. economy were substantially curtailed for extended periods of time and, as a result, many commercial and consumer customers were adversely impacted. Specifically, those adverse economic impacts, coupled with the accounting change noted previously, resulted in the Company recognizing significantly higher provisions for credit losses during 2020 as compared with previous years. For the years ended December 31, 2020, 2019 and 2018, the provision for credit losses totaled $800 million, $176 million and $132 million, respectively. The 2020 period reflects the new accounting guidance for the measurement of expected credit losses on financial instruments. Prior to 2020, the provision for credit losses reflected incurred losses only. In response to the pandemic, the Federal Reserve has taken action to lower interest rates that has negatively affected the Company’s net interest income. Taxable-equivalent net interest income totaled $3.88 billion, $4.15 billion and $4.09 billion in 2020, 2019 and 2018, respectively. The CARES Act and applicable extensions provide relief to borrowers, including the opportunity to defer loan payments while not negatively affecting their credit standing, and also provide funding opportunities for small businesses under the Paycheck Protection Program (“PPP”) from approved Small Business Administration (“SBA”) lenders, including M&T Bank. For commercial and consumer customers, the Companymm has provided a host of relief options, including payment deferrals (including maturity extensions), loan covenant waivers and low interest rate loan 58 products. M&T Bank funded approximately $7.0 billion of PPP loans during 2020, of which $5.4 billion remained outstanding at December 31, 2020. ff at the end of each of the quarters of 2020 resulted in higher Updated economic forecasts 2019 periods. Specifically, the level of the provision in 2020 reflects the ongoing estimates of expected credit losses in the Company’s loan portfolio than at January 1, 2020, resulting in higher levels of the provision for credit losses in each of those quarters as compared with the comparablea impacts of the pandemic on economic activity in the hospitality and retail sectors, the uncertainty at December 31, 2020 as to the sufficiency and effectiveness of economic stimulus provided by the U.S. government to the economy, and concerns about ultimate collectability of real estate loans where the borrowers are requesting re-payment forbearance. The Company expects that it will continue to be impacted by the COVID-19 pandemic after December 31, 2020. Specifically, the Company expects that the following balance sheet and income statement categories could be affected: • Net interest income and net interest margin – the low interest rate environment will continue to negatively affect the Company’s net interest margin; • Provision for credit losses – although the economy has seen some signs of recovery, it is possible that deteriorating economic assumptions used to calculate the allowance for credit losses at the end of future reporting periods could result in higher levels of the provision and allowance for credit losses. In addition, the impact on borrowers’ ability to repay loans could be negatively affected, potentially leading to increased charge-offs; • Significant portions of noninterest income could be adversely affected. For example, consumer deposit service charge fees may continue to be lower than historical levels due to lower customer transaction activity; credit card interchange volumes may be lower than historical norms, resulting in lower fees, until the economy returns to pre-pandemic activity levels; and portions of trust income may be reduced due to fee waivers associated with proprietary money market mutual fund management fees; and • A resurgence of the pandemic in large parts of the country may result in government mandates that could impact customer demand for many of the Company’s credit-related products and other services. The national effort to mitigate the pandemic has resulted in a challenging environment for has taken actions designed to help provide a safe businesses and their employees. The Companymm environment for its customers and employees and to provide relief to customers in a variety of ways. Examples of those actions include: • The deployment of a Pandemic Response Plan to manage the pandemic’s effects on operations, employees and customers, including seeking to ensure employee safety, maintaining continuity of operations and service levels for customers, preserving the Company’s financial strength, and complying with applicable laws and regulations. Actions have included placing restrictions on travel, implementing social distancing, health screening, sanitation and other protocols, and mandating for all employees whose jobs can be performed remotely to work from home where possible. The Company continues to assess the appropriateness of employees returning to the office while seeking to ensure a safe work environment; • Nearly all M&T Bank branches remain open, with open lobbies and normal access to drive- a of the Company’s non-branch employees continue to work remotely; through windows and ATMs; • The vast majority • Many loan customers are receiving COVID-19 related relief in various forms as noted herein. • Commercial – balances of $1.7 billion, including $96 million of commercial loans and $790 million of commercial real estate loans for which a payment deferral has been requested; 59 • Residential real estate – balances of $2.8 billion for which a payment deferral has been requested; • Consumer – including automobile, recreational finance, home equity lines and loans, credit cards and personal loans – balances of $97 million for which a payment deferral has been requested; • Paycheck Protection Program – At December 31, 2020 outstanding loans totaled $5.4 billion; and • Waiving certain types of transaction and maintenance fees for consumer and small business deposit account relationships. When comparing mm mm the Company’s financial results in 2020 with 2019, there were several notable mm that year’s results. In the first quarter of 2019, the Company matters during 2019 that impacted recognized an expense of $50 million (reflected in “other costs of operations”) to increase its reserve for legal matters associated with a subsidiary’s role as trustee of Employee Stock Ownership Plans in its Institutional Client Services business. That expense, on an after-tax basis, reduced net income by $37 million, or $.27 of diluted earnings per common share. Also during that quarter, M&T received a $37 million distribution from Bayview Lending Group LLC (“BLG”), increasing net income by $28 million, or $.20 of diluted earnings per common share. Similar distributions received in 2020 totaled $53 million, increasing net income by $40 million, or $.31 of diluted earnings per common share. In July 2019, M&T agreed to sell its non-controlling interest in an asset manager obtained in the 2011 acquisition of Wilmington Trust Corporation (“WT Corp.”) that had been accounted for using the equity method of accounting and, as a result, as of June 30, 2019 recorded a $48 million charge (reflected in “other costs of operations”) to reduce the carrying value of the investment to its estimated net realizable value. Similar to other active investment managers, the investee entity had experienced a decrease in assets under management and during the second quarter of 2019 the entity’s chief executive and investment officer announced his retirement. Following that announcement, successor management submitted a proposal to M&T to restructure the organization in net income of $36 million, or $.27 of the entity. The after-tax impact of the charge was a reduction of diluted earnings per common share. The sale of M&T’s interest in the asset manager was effective September 30, 2019. dd Effective January 1, 2019, the Company adopted new accounting guidance for leases. The new guidance requires lessees to record a right-of-use asset and a lease liability for all operating leases with a term greater than twelve months. The accounting applied by lessors is largely unchanged, however, the guidance eliminates the accounting model for leveraged leases that commenced after December 31, 2018. The Company occupies certain banking offices and uses certain equipment under noncancelable operating lease agreements which, prior to January 1, 2019, were not reflected in its consolidated balance sheet. As of January 1, 2019, the Company recorded right-of-use assets of $394 million and increased lease liabilities adoption of the new guidance did not have a material impact on the consolidated statement of income during 2019. For additional information on leases, see notes 3 and 5 of Notes to Financial Statements. of $399 million in its consolidated balance sheet. The a There were also several notable items in 2018. The Company adopted amended accounting guidance in the first quarter of 2018 to separately report equity securities at fair value on the consolidated balance sheet (which were previously reported as investment securities available for sale) with changes in fair value recognized in the consolidated statement of income rather than through other comprehensive income. Net unrealized gains on investments in equity securities in 2019 totaled $18 million, compared with net unrealized losses of $9 million in 2020 and $6 million in 2018. As of March 31, 2018, the Companymm increased its reserve for legal matters by $135 million in anticipation of the settlement of a civil litigation matter by WT Corp. that related to periods prior 60 to the acquisition of WT Corp. by M&T. The increase, on an after-tax basis, reduced net income by $102 million or $.71 of diluted earnings per common share in 2018. That matter received final court approval and was settled in 2018. Reflecting the matters discussed previously, taxable-equivalent net interest income was $3.88 billion in 2020, 6% lower than $4.15 billion in 2019. That decline resulted from a 68 basis point (hundredths of one percent) narrowing of the net interest margin, or taxable-equivalent net interest income expressed as an annualized percentage of average earning assets, to 3.16% in 2020 from 3.84% in 2019, partially offset by the impact of an increase in average earning assets to $122.9 billion in 2020 from $108.2 billion in 2019. Taxable-equivalent net interest income increased 1% in 2019 from $4.09 billion in 2018. That improvement resulted predominantly from an increase in average earning assets in 2019 from $106.8 billion in 2018 and a slight expansion of the net interest margin from 3.83% in 2018. The provision for credit losses rose significantly to $800 million in 2020 from $176 million in 2019. The provision in 2018 was $132 million. Net charge-offs in 2020, 2019 and 2018 were $247 million, $144 million and $130 million, respectively. Other income aggregated $2.09 billion and $2.06 billion in 2020 and 2019, respectively, compared with $1.86 billion in 2018. Comparing 2020 with 2019, a 24% rise in mortgage banking revenues, higher trust income and increased income from BLG in 2020 were partially offset by declines in service charges on deposit accounts, trading account and foreign exchange gains and loan syndication fees. As compared with 2018, growth in 2019 was experienced in most major sources of noninterest income, led by higher residential and commercial mortgage banking revenues and trust income. Other expense decreased 2% to $3.39 billion in 2020 from $3.47 billion in 2019. Other expense in 2018 totaled $3.29 billion. Included in those amounts are expenses considered by M&T to be “nonoperating” in nature, consisting of amortization of core deposit and other intangible assets of $15 million, $19 million and $25 million in 2020, 2019 and 2018, respectively. Exclusive of those nonoperating expenses, noninterest operating expenses totaled $3.37 billion in 2020, compared with $3.45 billion in 2019 and $3.26 billion in 2018. Contributing to the lower level of such expenses in 2020 as compared with 2019 were decreased costs for professional and outside services, legal-related matters, advertising and marketing, travel and entertainment, and a $48 million charge in the second quarter of 2019 associated with the sale of an equity investment in an asset manager. Those factors were partially offset by higher costs for salaries and employee benefits, outside data processing and software, increases to the valuation allowance for capitalized residential mortgage servicing rights and $14 million of expenses related to the planned transition of the support for the Company’s retail brokerage and advisory business to the platform of LPL Financial. The higher level of noninterest operating expenses in 2019 as compared with 2018 resulted from increased costs for salaries and employee benefits, equipment and net occupancy, outside data processing and software, and professional services, and the $48 million charge associated with the sale of the equity investment in an asset manager. Those factors were partially offset by lower costs associated with legal-related matters and contributions to The M&T Charitable Foundation, and a decline in FDIC assessments. The efficiency ratio measures the relationship of noninterest operating expenses to revenues. The Company’s efficiency ratio, or noninterest operating expenses (as previously defined) divided by the sum of taxable-equivalent net interest income and noninterest income (exclusive of gains and losses from bank investment securities), was 56.3% in 2020, compared with 55.7% and 54.8% in 2019 and 2018, respectively. The calculations of the efficiency ratio are presented in table 2. The Company’s effective tax rate was 23.5% in each of 2020 and 2018 and 24.3% in 2019. 61 Table 1 Increase (Decrease)(a) 2019 to 2020 2018 to 2019 Amount % Amount % EARNINGS SUMMARY Dollars in millions 2020 2019 2018 2017 2016 $ (692.4) (14) $ 281.8 (422.9) (56) (6) (269.5) 624.0 355 (27.4) — 3 54.2 6 Interest income(b) .......................................... $4,210.0 $4,902.4 $4,620.6 $4,202.4 $3,922.8 426.0 3,496.8 190.0 30.3 1,795.7 222.9 42 Interest expense.............................................. 58.9 1 Net interest income(b).................................... 44.0 33 Less: provision for credit losses..................... 24.3 — Gain (loss) on bank investment securities ..... 181.4 10 Other income.................................................. 526.4 4,094.2 132.0 (6.3) 1,862.3 326.4 3,883.6 800.0 (9.4) 2,097.9 386.8 3,815.6 168.0 21.3 1,829.9 749.3 4,153.1 176.0 18.0 2,043.7 Less: 3 49.9 (133.4) (9) (783.2) (30) 148.5 32.1 40.0 Salaries and employee benefits ............... 8 2 Other expense.......................................... 2 Income before income taxes .......................... 1,950.7 1,434.5 1,786.9 1,900.8 1,567.9 2,570.1 1,752.3 1,535.8 2,530.1 1,648.8 1,491.5 2,358.5 1,618.1 1,429.3 2,085.4 Less: (5.6) (24) (201.7) (33) $ (575.9) (30) $ 1.0 28.0 11.0 Taxable-equivalent adjustment(b)........... Income taxes ........................................... 27.0 5 5 743.3 1 Net income ..................................................... $1,353.2 $1,929.1 $1,918.1 $1,408.3 $1,315.1 22.9 618.1 17.3 416.4 21.9 590.1 34.6 915.6 Compound Growth Rate 5 Years 2015 to 2020 6% — 6 36 — 3 5 2 1 (7) (7) 5% (a) (b) Changes were calculated from unrounded amounts. Interest income datatt are on a taxable-equivalent basis. The taxable-equivalent adjustment represents additional income taxes that would be due if all interest income were subject to income taxes. This adjustment, which is related to interest received on qualified municipal securities, industrial revenue financings and preferred equity securities, is based on a composite income tax rate of approximately 26% in 2018-2020 and 39% in prior years. Supplemental Reporting of Non-GAAP Results of Operations As a result of business combinations and other acquisitions, the Companymm consisting of goodwill and core deposit and other intangible assets totaling $4.6 billion at each of December 31, 2020 and 2019, consisting predominantly of goodwill. Amortization of core deposit and other intangible assets, after-tax effect, totaled $11 million, $14 million and $18 million during 2020, 2019 and 2018, respectively. had intangible assets M&T consistently provides supplemental reporting of its results on a “net operating” or “tangible” basis, from which M&T excludes the after-tax effect of amortization of core deposit and ff other intangible assets (and the related goodwill, core deposit intangible and other intangible asset balances, net of applicable deferred tax amounts) and gains (when realized) and expenses (when incurred) associated with merging acquired operations into the Company, since such items are considered by management to be “nonoperating” in nature. There were no such merger-related gains or expenses in 2020, 2019 or 2018. Although “net operating income” as defined by M&T is not a GAAP measure, M&T’s management believes that this information helps investors understand the effect of acquisition activity in reported results. Net operating income was $1.36 billion in 2020 and $1.94 billion in each of 2019 and 2018. Diluted net operating earnings per common share were $10.02 in 2020, $13.86 in 2019 and $12.86 in 2018. Net operating income expressed as a rate of return on average tangible assets was 1.04% in 2020, compared with 1.69% in 2019 and 1.72% in 2018. Net operating income represented a return on average tangible common equity of 12.79% in 2020, compared with 19.08% in 2019 and 19.09% in 2018. Reconciliations of GAAP amounts with corresponding non-GAAP amounts are presented in table 2. 62 Table 2 RECONCILIATION OF GAAP TO NON-GAAP MEASURES Income statement data Dollars in thousands, except per share Net income Net income.................................................................................................................................................................................. Amortization of core deposit and other intangible assets(a)....................................................................................................... Net operating income ......................................................................................................................................................... Earnings per common share Diluted earnings per common share ........................................................................................................................................... Amortization of core deposit and other intangible assets(a)....................................................................................................... Diluted net operating earnings per common share............................................................................................................. Other expense Other expense ............................................................................................................................................................................. Amortization of core deposit and other intangible assets ........................................................................................................... Noninterest operating expense ........................................................................................................................................... Efficiency ratio Noninterest operating expense (numerator)................................................................................................................................ Taxable-equivalent net interest income ...................................................................................................................................... Other income............................................................................................................................................................................... Less: Gain (loss) on bank investment securities......................................................................................................................... Denominator ............................................................................................................................................................................... Efficiency ratio ........................................................................................................................................................................... Balance sheet data In millions Average assets Average assets............................................................................................................................................................................. Goodwill ..................................................................................................................................................................................... Core deposit and other intangible assets..................................................................................................................................... Deferred taxes ............................................................................................................................................................................. Average tangible assets ...................................................................................................................................................... Average common equity Average total equity.................................................................................................................................................................... Preferred stock ............................................................................................................................................................................ Average common equity .................................................................................................................................................... Goodwill ..................................................................................................................................................................................... Core deposit and other intangible assets..................................................................................................................................... Deferred taxes ............................................................................................................................................................................. Average tangible common equity....................................................................................................................................... At end of year Total assets Total assets.................................................................................................................................................................................. Goodwill ..................................................................................................................................................................................... Core deposit and other intangible assets..................................................................................................................................... Deferred taxes ............................................................................................................................................................................. Total tangible assets ........................................................................................................................................................... Total common equity Total equity ................................................................................................................................................................................. Preferred stock ............................................................................................................................................................................ Undeclared dividends — cumulative preferred stock................................................................................................................. Common equity, net of undeclared cumulative preferred dividends ................................................................................. Goodwill ..................................................................................................................................................................................... Core deposit and other intangible assets..................................................................................................................................... Deferred taxes ............................................................................................................................................................................. Total tangible common equity .................................................................................................................................................... 2020 2019 2018 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 1,353,152 10,993 1,364,145 9.94 .08 10.02 3,385,240 (14,869 ) 3,370,371 3,370,371 3,883,605 2,088,444 (9,421 ) 5,981,470 56.3 % 135,480 (4,593 ) (21 ) 5 130,871 15,991 (1,250 ) 14,741 (4,593 ) (21 ) 5 10,132 142,601 (4,593 ) (14 ) 4 137,998 16,187 (1,250 ) — 14,937 (4,593 ) (14 ) 4 10,334 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 1,929,149 14,359 1,943,508 13.75 .11 13.86 3,468,682 (19,490 ) 3,449,192 3,449,192 4,153,127 2,061,679 18,037 6,196,769 55.7 % 119,584 (4,593 ) (38 ) 10 114,963 15,718 (1,272 ) 14,446 (4,593 ) (38 ) 10 9,825 119,873 (4,593 ) (29 ) 7 115,258 15,717 (1,250 ) — 14,467 (4,593 ) (29 ) 7 9,852 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 1,918,080 18,075 1,936,155 12.74 .12 12.86 3,288,062 (24,522 ) 3,263,540 3,263,540 4,094,199 1,856,000 (6,301 ) 5,956,500 54.8 % 116,959 (4,593 ) (59 ) 16 112,323 15,630 (1,232 ) 14,398 (4,593 ) (59 ) 16 9,762 120,097 (4,593 ) (47 ) 13 115,470 15,460 (1,232 ) (3 ) 14,225 (4,593 ) (47 ) 13 9,598 (a) After any related tax effect. ff 63 Net Interest Income/Lending and Funding Activities Net interest income expressed on a taxable-equivalent basis aggregated $3.88 billion in 2020, down 6% from $4.15 billion in 2019. That decline primarily resulted from a 68 basis point narrowing of the net interest margin, largely the result of declines in yields on loans and balances held at the Federal Reserve Bank of New York, reflecting the lower interest rate environment due to actions initiated by the Federal Reserve to decrease its target Federal funds rate three times in the second half of 2019 (each by a .25% increment) and twice in March of 2020 (first by .50%, then another by 1.0%). The lower net interest margin was partially offset by the impact of a $14.6 billion, or 14%, increase in average earning assets to $122.9 billion in 2020 from $108.2 billion in 2019 that reflected increases in average loan and lease balances of $7.1 billion and in interest-bearing deposits at banks of $8.5 billion, partially offset by a decline in average balances of investment securities of $3.4 billion. Average loans and leases rose 8% to $96.6 billion in 2020 from $89.5 billion in 2019. Average balances of commercial loans and leases increased $4.2 billion or 18% to $27.5 billion in 2020 from $23.3 billion in 2019. That increase was the result of average outstanding PPP loans of $4.4 billion that were predominantly funded in the second quarter of 2020. Average commercial real estate loan balances were up $2.1 billion or 6% to $37.0 billion in 2020 from $34.9 billion in 2019. Consumer loans averaged $15.9 billion in 2020, up $1.2 billion or 9% from $14.6 billion in 2019, due to growth in recreational finance loans (consisting predominantly of loans secured by recreational vehicles and boats) and, to a lesser extent, automobile loans that was partially offset by declines in outstanding balances of home equity loans and lines of credit. Average residential real estate loans were $16.2 billion and $16.7 billion in 2020 and 2019, respectively, reflecting the ongoing repayments of loans by customers, partially offset by repurchases of government-guaranteed loans from Ginnie Mae pools that are serviced by the Company. The Company repurchases government-guaranteed loans to reduce associated servicing costs, namely a requirement to advance principal and interest payments that had not been received from individual mortgagors, including payments deferred under COVID-19 forbearance arrangements. The loans repurchased from Ginnie Mae pools averaged $2.6 billion in 2020, up from $889 million in 2019. Taxable-equivalent net interest income in 2019 was up 1% from $4.09 billion in 2018. That growth resulted from a $1.5 billion or 1% increase in average earning assets to $108.2 billion in 2019 from $106.8 billion in 2018 that reflected increases in average loan and lease balances of $2.1 billion and in interest-bearing deposits at banks of $1.2 billion, partially offset by a decline in average balances of investment securities of $2.1 billion. Also contributing to the improvement was a widening of the net interest margin to 3.84% in 2019 from 3.83% in 2018. Average loans and leases rose $2.1 billion, or 2%, in 2019 from $87.4 billion in 2018. Average balances of commercial loans and leases increased $1.5 billion or 7% to $23.3 billion in 2019 from $21.8 billion in 2018. Average commercial real estate loan balances were up $1.2 billion or 4% to $34.9 billion in 2019 from $33.7 billion in 2018. Consumer loans averaged $14.6 billion in 2019, up $1.1 billion or 8% from $13.6 billion in 2018, due to growth in recreational finance loans and automobile loans that was partially offset by declines in outstanding balances of home equity loans and lines of credit. Average residential real estate loans declined $1.7 billion or 9% to $16.7 billion in 2019 from $18.3 billion in 2018, predominantly due to ongoing repayments of loans obtained in the 2015 acquisition of Hudson City Bancorp, Inc. 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Table 4 AVERAGE LOANS AND LEASES (Net of unearned discount) Percent Increase (Decrease) from 2019 to 2020 2018 to 2019 2020 (In millions) Commercial, financial, etc........................................................................ $ Real estate — commercial ........................................................................ Real estate — consumer ........................................................................... Consumer Recreational finance............................................................................ Home equity lines and loans ............................................................... Automobile.......................................................................................... Other.................................................................................................... Total consumer .............................................................................. Total ......................................................................................... $ 27,520 36,986 16,215 6,353 4,226 3,902 1,403 15,884 96,605 18 % 6 (3) 31 (9) 4 2 9 8 % 7 % 4 (9) 31 (8) 5 12 8 2 % Commercial loans and leases, excluding loans secured by real estate, totaled $27.6 billion at December 31, 2020, representing 28% of total loans and leases. Table 5 presents information on commercial loans and leases as of December 31, 2020 relating to geographic area, size, borrower industry and whether the loans are secured by collateral or unsecured. Of the $27.6 billion of commercial loans and leases outstanding at the end of 2020, approximately $19.9 billion, or 72%, were secured, while 36%, 18% and 30% were granted to businesses in New York State, Pennsylvania and in the Mid-Atlantic area (which includes Delaware, Maryland, New Jersey, Virginia, West Virginia and the District of Columbia), respectively. The Company provides financing for leases to commercial customers, primarily for equiqq pment. Commercial leases included in total commercial loans and leases at December 31, 2020 aggregated $1.1 billion, of which 48% were secured by collateral located in New York State, 14% were secured by collateral in Pennsylvania and another 18% were secured by collateral in the Mid-Atlantic area. 66 Table 5 COMMERCIAL LOANS AND LEASES, NET OF UNEARNED DISCOUNT (Excludes Loans Secured by Real Estate) December 31, 2020 New York Pennsylvania Mid- Atlantic(a) (Dollars in millions) Other Total Percent of Total Services ............................................. $1,810 Motor vehicle and recreational finance dealers................................ Manufacturing ................................... Financial and insurance..................... Wholesale.......................................... Health services................................... Construction ...................................... Retail ................................................. Transportation, communications, 1,621 1,508 576 638 866 717 556 utilities............................................ 477 Real estate investors.......................... 808 Public administration......................... 135 Agriculture, forestry, fishing, etc. ..... 38 115 Other .................................................. Total................................................... $9,865 Percent of total................................... Percent of dollars outstanding Secured .............................................. Unsecured .......................................... Leases ................................................ Total................................................... Percent of dollars outstanding by 36% 62% 33 5 100% size of loan Less than $1 million .......................... $1 million to $5 million..................... $5 million to $10 million................... $10 million to $20 million................. $20 million to $30 million................. $30 million to $50 million................. Greater than $50 million.................... Total................................................... 30% 28 15 13 6 4 4 100% $ 799 $2,255 $ 532 $ 5,396 19% 880 817 187 541 246 425 322 269 201 55 65 202 $ 5,009 756 767 562 587 764 709 533 557 480 51 60 65 $8,146 1,409 444 887 334 91 93 260 306 80 29 15 75 $4,555 4,666 3,536 2,212 2,100 1,967 1,944 1,671 1,609 1,569 270 178 457 $27,575 18% 30% 16% 100% 17 13 8 8 7 7 6 6 6 1 1 1 100% 72% 25 3 100% 23% 29 19 15 9 2 3 100% 64% 33 3 100% 30% 24 13 11 7 7 8 100% 84% 11 5 100% 12% 23 15 19 11 6 14 100% 68% 28 4 100% 26% 26 15 14 7 5 7 100% (a) Includes Delaware, Maryland, New Jersey, Virginia, West Virginia and thett District of Columbia. International loans included in commercial loans and leases totaled $100 million and $121 million at December 31, 2020 and 2019, respectively. Included in such loans were $94 million and $93 million, respectively, of loans at M&T Bank’s commercial banking office in Ontario, Canada. The remaining international loans are predominantly to domestic companies with foreign operations. 67 Loans secured by real estate, including outstanding balances of home equity loans and lines of credit which the Company classifies as consumer loans, represented approximately 59% of the loan and lease portfolio during 2020, compared with 63% and 65% in 2019 and 2018, respectively. At December 31, 2020, the Company held approximately $37.6 billion of commercial real estate loans (including $278 million originated for sale), $16.8 billion of consumer real estate loans secured by one-to-four family residential properties (including $777 million of loans originated for sale) and $4.0 billion of outstanding balances of home equity loans and lines of credit, compared with $35.5 billion, $16.2 billion and $4.5 billion, respectively, at December 31, 2019. Included in commercial real estate loans at December 31, 2020 and 2019 were construction loans of $10.0 billion and $8.9 billion, respectively, including amounts due from builders and developers of residential real estate aggregating $1.3 billion and $1.5 billion at December 31, 2020 and 2019, respectively. Commercial real estate loans included loans held for sale totaling $278 million and $28 million at December 31, 2020 and 2019, respectively. International loans included in commercial real estate loans totaled $60 million at December 31, 2020 and $54 million at December 31, 2019. Commercial real estate loans originated by the Company include both fixed and variable rate instruments with monthly payments and a balloon payment of the remaining unpaid principal at maturity. Maturity dates generally range from five to ten years and, for borrowers in good standing, the terms of such loans may be extended by the customer following maturity at the then-current market rate of interest. Adjustable-rate commercial real estate loans represented approximately 74% of the commercial real estate loan portfolio at the 2020 year-end. Table 6 presents commercial real estate loans by geographic area, type of collateral and size of the loans outstanding at December 31, 2020. New York City area commercial real estate loans totaled $9.3 billion at December 31, 2020. The $8.3 billion of investor-owned commercial real estate loans in the New York City area were largely secured by multifamily residential properties, retail space and office space. The Company’s experience has been that office, retail and service-related properties tend to demonstrate more volatile fluctuations in value through economic cycles and changing economic conditions than do multifamily residential properties. Approximately 66% of the aggregate dollar amount of New York City area loans were for loans with outstanding balances of $30 million or less, while loans of more than $50 million made up approximately 19% of the total. Commercial real estate loans secured by properties located in other parts of New York State, Pennsylvania and the Mid-Atlantic area tend to have a greater diversity of collateral types and include a significant amount of lending to customers who use the mortgaged property in their trade or business (owner-occupied). Approximately 91% of the aggregate dollar amount of commercial real estate loans in New York State secured by properties located outside of the New York City area were for loans with outstanding balances of $30 million or less. Of the outstanding balances of commercial real estate loans in Pennsylvania and the Mid-Atlantic area, approximately 82% and 76%, respectively, were for loans with outstanding balances of $30 million or less. Commercial real estate loans secured by properties located outside of Pennsylvania, the Mid- Atlantic area and New York State comprised 21% of total commercial real estate loans as of December 31, 2020. 68 Table 6 COMMERCIAL REAL ESTATE LOANS, NET OF UNEARNED DISCOUNT December 31, 2020 New York State New York City Other Penn- sylvania Mid- Atlantic(a) (Dollars in millions) Other Total Percent of Total Investor-owned Permanent finance by property type Retail/Service ................................... $ 1,561 1,595 Apartments/Multifamily................... 1,179 Office ............................................... 636 Hotel................................................. 494 Health facilities ................................ 225 Industrial/Warehouse ....................... 216 Other................................................. 5,906 Total permanent ......................... Construction/Development Commercial Construction.................................. Land/Land development ............... 1,935 274 181 27 2,417 8,323 217 Residential builder and developer Construction.................................. Land/Land development ............... Total construction/ development............................ Total investor-owned .............................. Owner-occupied by industry(b) Other services................................... Motor vehicle and recreational finance dealers................................ Retail ................................................ Health services ................................. Wholesale......................................... Manufacturing.................................. Real estate investors......................... Other................................................. Total owner-occupied ................ 172 151 134 108 88 23 127 1,020 Total commercial real estate ................... $ 9,343 $ 646 1,169 954 377 446 237 27 3,856 625 27 15 11 678 4,534 426 $ 440 526 487 263 387 265 18 2,386 687 15 52 43 797 3,183 170 214 153 343 72 202 51 185 1,646 $ 6,180 302 304 121 133 111 70 237 1,448 $ 4,631 $ 1,067 556 1,091 768 550 445 71 4,548 2,082 166 169 132 2,549 7,097 548 262 451 307 327 141 141 347 2,524 $ 9,621 $ 978 768 644 633 653 296 27 3,999 2,410 136 427 193 3,166 7,165 $ 4,692 4,614 4,355 2,677 2,530 1,468 359 20,695 7,739 618 844 406 9,607 30,302 63 1,424 281 135 26 123 32 22 16 698 $ 7,863 1,231 1,194 931 763 574 307 912 7,336 $ 37,638 Percent of total ........................................ 25% 16% 12% 26% 21% 100% Percent of dollars outstanding by size of loan Less than $1 million................................ $1 million to $5 million .......................... $5 million to $10 million ........................ $10 million to $30 million ...................... $30 million to $50 million ...................... $50 million to $100 million .................... Greater than $100 million ....................... Total ........................................................ 4% 15 14 33 15 16 3 100% 13% 25 20 33 7 — 2 100% 11% 21 19 31 15 3 — 100% 10% 18 16 32 15 8 1 100% 6% 10 12 41 19 10 2 100% 8% 17 16 34 15 8 2 100% Includes Delaware, Maryland, New Jersey, Virginia, Includes $351 million of construction loans. r tt (b) West Virginia and the District of Columbia. 12% 12 12 7 7 4 1 55% 21% 2 2 1 26% 81% 4% 3 3 2 2 2 1 2 19% 100% 69 Commercial real estate construction and development loans made to investors presented in table 6 totaled $9.6 billion at December 31, 2020, or 10% of total loans and leases. Approximately 93% of those construction loans had adjustable interest rates. Included in such loans at the 2020 year- end were $1.3 billion of loans to builders and developers of residential real estate properties. The remainder of the commercial real estate construction loan portfolio was comprised of loans made for various purposes, including the construction of office buildings, multifamily residential housing, retail space and other commercial development. M&T Realty Capital Corporation, a commercial real estate lending subsidiary of M&T Bank, participates in the Delegated Underwriting and Servicing (“DUS”) program of Fannie Mae, pursuant to which commercial real estate loans are originated in accordance with terms and conditions specified by Fannie Mae and sold. Under this program, loans are sold with partial credit recourse to M&T Realty Capital Corporation. The amount of recourse is generally limited to one-third of any credit loss incurred by the purchaser on an individual loan, although in some cases the recourse amount is less than one-third of the outstanding principal balance. The Company’s maximum credit risk for recourse associated with sold commercial real estate loans was approximately $4.0 billion and $3.9 billion at December 31, 2020 and 2019, respectively. There have been no material losses incurred as a result of those recourse arrangements. At December 31, 2020 and 2019, commercial real estate loans serviced by the Company for other investors were $22.2 billion and $21.0 billion, respectively. Reflected in commercial real estate loans serviced for others were loans sub-serviced for others that had outstanding balances of $3.3 billion and $3.4 billion at December 31, 2020 and 2019, respectively. Real estate loans secured by one-to-four family residential properties were $16.8 billion at December 31, 2020, including approximately 36% secured by properties located in New York State, 7% secured by properties located in Pennsylvania, 20% secured by properties in New Jersey and 15% secured by properties located in other Mid-Atlantic areas. Included in residential real estate loans were loans repurchased by the Company from Ginnie Mae pools as previously described. Those repurchased loans totaled $2.7 billion at December 31, 2020 and $807 million at December 31, 2019. The Company’s portfolio of limited documentation residential real estate loans held for investment totaled $1.6 billion at December 31, 2020, down from $2.1 billion at December 31, 2019. That portfolio consisted predominantly of limited documentation loans acquired with the Hudson City transaction. Such loans represent loans that at origination typically included some form of limited borrower documentation requirements as compared with more traditional residential real estate loans. Hudson City loans that were eligible for limited documentation processing were available in amounts up to 65% of the lower of the appraised value or purchase price of the property. Hudson City discontinued its limited documentation loan program in January 2014. Loans to individuals to finance the construction of one-to-four family residential properties totaled $77 million at December 31, 2020 and $94 million at December 31, 2019, or approximately .1% of total loans and leases at each of those dates. Information about the credit performance of the Company’s residential real estate loans is included herein under the heading “Provision For Credit Losses.” Consumer loans comprised mm approximately 17% of total loans and leases at each of December 31, 2020 and 2019. Outstanding balances of recreational finance loans represented the largest component of the consumer loan portfolio at December 31, 2020 and totaled $7.1 billion or approximately 7% of total loans, up from $5.5 billion or 6% at December 31, 2019. That growth reflects increased consumer demand for such loans. Home equity loans and lines of credit outstanding at December 31, 2020 and December 31, 2019 were $4.0 billion and $4.5 billion, respectively. Approximately 40% of home equity loans and lines of credit outstanding at December 31, 2020 were secured by properties in New York State, 23% in Maryland, 21% in Pennsylvania and 4% in New Jersey. Outstanding automobile loan balances rose to $4.1 billion at 70 December 31, 2020 from $3.9 billion at December 31, 2019. That increase reflects continued consumer demand for motor vehicles. Table 7 presents the composition of the Company’s loan and lease portfolio at the end of 2020, including outstanding balances to businesses and consumers in New York State, Pennsylvania, the Mid-Atlantic area and other states. Table 7 LOANS AND LEASES, NET OF UNEARNED DISCOUNT December 31, 2020 Outstandings (In millions) Real estate Residential ................................ $ 16,753 37,638 Commercial............................... 54,391 Total real estate .................... Commercial, financial, etc............. 26,440 Consumer Recreational finance ................. Home equity lines and loans..... Automobile ............................... Other secured or guaranteed ..... Other unsecured ........................ Total consumer..................... Total loans ....................... Commercial leases......................... 7,075 3,986 4,102 431 976 16,570 97,401 1,135 Total loans and leases...... $ 98,536 Percent of Dollars Outstanding Mid-Atlantic New York Penn- sylvania Maryland New Jersey Other(a) Other 36% 41 40% 35% 11% 40 26 23 38 24% 36% 48% 36% 7% 12 11% 18% 6% 21 18 12 20 13% 13% 14% 13% 8% 10 9% 15% 3% 23 11 12 25 12% 11% 10% 11% 20% 7 11% 7% 4% 4 7 3 3 5% 9% 6% 9% 7% 9 8% 8% 5% 10 15 21 11 9% 8% 2% 8% 22% 21 21% 17% 71% 2 23 29 3 37% 23% 20% 23% (a)(( Includes Delaware, Virginia, West Virginia and the Distritt ct of Columbia. The investment securities portfolio averaged $8.2 billion in 2020, down from $11.6 billion and $13.7 billion in 2019 and 2018, respectively. The decline in average balances of investment securities in 2020 and 2019 was predominantly due to maturities and pay downs of mortgage-backed securities and maturities of U.S. Treasury notes. There were no significant purchases of investment securities during 2020. During 2019 and 2018, the Company purchased $500 million and $450 million, respectively, of U.S. Treasury notes. Sales of investment securities were not significant in 2020, 2019 or 2018. The Company routinely has increases and decreases in its holdings of capital stock of the Federal Home Loan Bank (“FHLB”) of New York and the Federal Reserve Bank of New York. Those holdings are accounted for at cost and are adjusted based on the amounts of outstanding borrowings and available lines of credit with those entities. The investment securities portfolio is largely comprised of residential mortgage-backed securities and shorter-term U.S. Treasury and federal agency notes. When purchasing investment securities, the Company considers its liquidity position and its overall interest-rate risk profile as well as the adequacy of expected returns relative to risks assumed, including prepayments. The Company may occasionally sell investment securities as a result of changes in interest rates and spreads, actual 71 or anticipated prepayments, credit risk associated with a particular security, or as a result of restructuring its investment securities portfolio in connection with a business combination. The amounts of investment securities held by the Company are influenced by such factors as available yield in comparison with alternative investments, demand for loans, which generally yield more than investment securities, ongoing repayments, the levels of deposits, and management of liquidity and balance sheet size and resulting capital ratios. Fair value changes in equity securities with readily determinable fair values are recognized in the consolidated statement of income. Net unrealized losses on such equity securities were $9 million in 2020 and $6 million in 2018, compared with net unrealized gains of $18 million in 2019. Those gains and losses were predominantly related to the Company’s holdings of Fannie Mae and Freddie Mac preferred stock. The Company regularly reviews its debt investment securities for declines in value below amortized cost that might be indicative of credit-related losses. In light of such reviews, there were no credit-related losses on debt investment securities recognized in 2020, 2019 or 2018. Based on management’s assessment of future cash flows associated with individual investment securities as of December 31, 2020, the Company did not expect to incur any material credit-related losses in its portfolios of debt investment securities. A further discussion of fair values of investment securities is included herein under the heading “Capital.” Additional information about the investment securities portfolio is included in notes 2 and 20 of Notes to Financial Statements. rr Other earning assets include interest-bearing balances at the Federal Reserve Bank of New York and other banks, trading account assets, federal funds sold and agreements to resell securities. Those other earning assets in the aggregate averaged $18.1 billion in 2020, $7.2 billion in 2019 and $5.7 billion in 2018. Interest-bearing deposits at banks averaged $15.3 billion in 2020, compared with $6.8 billion in 2019 and $5.6 billion in 2018. The amounts of interest-bearing deposits at banks at the respective dates were predominantly comprised of deposits held at the Federal Reserve Bank of New York. The levels of those deposits often fluctuate due to changes in trust-related deposits of commercial entities, purchases or maturities of investment securities, or borrowings to manage the Company’s liquidity. The higher amount in 2020 as compared commercial and consumer deposit balances. Agreements to resell securities averaged $2.7 billion and $327 million in 2020 and 2019, respectively. Holdings of agreements to resell securities were insignificant during 2018. The higher average balance in 2020 reflects the temporary investment by the Companymm with 2019 and 2018 reflects increased of increased customer deposit levels. mm The most significant source of funding for the Company is core deposits. The Company considers noninterest-bearing deposits, interest-bearing transaction accounts, savings deposits and time deposits of $250,000 or less as core deposits. The Company’s branch network is its principal source of core deposits, which generally carry lower interest rates than wholesale funds of comparablea maturities. Average core deposits were $105.7 billion in 2020, compared with $87.9 billion in 2019 and $87.3 billion in 2018. Average balances of savings and interest-checking core deposits rose $7.9 billion or 15% in 2020 to $59.8 billion from $51.9 billion in 2019. Average noninterest-bearing deposits increased $10.9 billion or 35% to $41.7 billion in 2020 from $30.8 billion in 2019. Those increases were largely due to higher average deposits of commercial customers, but also reflect higher levels of consumer deposits and deposits associated with residential mortgage servicing activities. The higher commercial deposits reflect liquidity and economic concerns of customers resulting in continued deposit retention. Average core deposits in 2019 were up 1% as compared with 2018. Average savings and interest-checking core deposit balances rose $1.7 billion or 3% in 2019 from $50.1 billion in 2018. That increase was predominantly due to higher residential mortgage escrow deposits, resulting from additions to the Company’s servicing and sub- servicing portfolios in 2019, and higher commercial and trust deposits. Average noninterest-bearing deposits in 2019 declined $1.1 billion or 4% from $31.9 million in 2018. Contributing to that decline were lower deposits associated with commercial and trust customers, partially offset by higher 72 mortgage escrow deposits. The lower commercial deposits were largely due to a shift of such deposits from noninterest-bearing to interest-bearing products. Funding provided by core deposits represented 86% of average earning assets in 2020, compared with 81% in 2019 and 82% in 2018. Table 8 summarizes average core deposits in 2020 and percentage changes in the components of such deposits over the past two years. Core deposits totaled $114.2 billion and $89.5 billion at December 31, 2020 and 2019, respectively. Table 8 AVERAGE CORE DEPOSITS Percent Increase (Decrease) from 2019 to 2020 2018 to 2019 2020 (In millions) 59,757 Savings and interest-checking deposits.................................................... $ 4,277 Time deposits ........................................................................................... Noninterest-bearing deposits.................................................................... 41,683 Total ......................................................................................................... $ 105,717 15 % (18) 35 20 % 3 % (2) (4) 1 % The Company also receives funding from other deposit sources, including branch-related time deposits over $250,000, deposits associated with the Company’s Cayman Islands office, and brokered deposits. Time deposits over $250,000, excluding brokered deposits, averaged $683 million in 2020, $956 million in 2019 and $675 million in 2018. The decline in such deposits from 2019 to 2020 was predominantly the result of maturities of time deposits and, due to the low interest rate environment, a reduced demand from customers for time deposit products. The increase in such deposits from 2018 to 2019 was predominantly the result of the generally higher interest rate environment in 2019 and customers’ desire to earn a higher return on their deposits. Cayman Islands office deposits averaged $1.1 billion in 2020, $1.4 billion in 2019 and $394 million in 2018. The decrease in such deposits in 2020 as compared with 2019 reflects customer reaction to the declines in short-term interest rates that followed actions by the Federal Reserve in March 2020. The increase in such deposits in 2019 from 2018 resulted from customers’ desire to sweep their deposit balances into the then higher earning products. The Company had brokered savings and interest-bearing transaction accounts that averaged $3.8 billion in 2020, $2.7 billion in 2019 and $2.0 billion in 2018. Brokered time deposits were not a significant source of funding in any of the three years discussed herein. Additional amounts of Cayman Islands office deposits or brokered deposits may be added in the future depending on market conditions, including demand by customers and other investors for those deposits, and the cost of funds available from alternative sources at the time. 73 Table 9 summarizes average total deposits for 2020, 2019 and 2018. Table 9 AVERAGE DEPOSITS Retail Trust Commercial and Other Total (In millions) 2020 Savings and interest-checking deposits.................................... $ 29,072 4,657 Time deposits ........................................................................... 6,572 Noninterest-bearing deposits.................................................... Deposits at Cayman Islands office ........................................... — Total ......................................................................................... $ 40,301 2019 Savings and interest-checking deposits.................................... $ 26,814 5,739 Time deposits ........................................................................... Noninterest-bearing deposits.................................................... 5,352 — Deposits at Cayman Islands office ........................................... Total ......................................................................................... $ 37,905 2018 Savings and interest-checking deposits.................................... $ 28,381 5,656 Time deposits ........................................................................... 5,064 Noninterest-bearing deposits.................................................... Deposits at Cayman Islands office ........................................... — Total ......................................................................................... $ 39,101 $ 5,631 50 5,406 — $ 11,087 $ 6,453 46 4,219 — $ 10,718 $ $ 5,445 34 4,363 — 9,842 $ $ $ $ $ $ 28,887 253 29,705 1,117 59,962 $ 63,590 4,960 41,683 1,117 $111,350 21,343 524 21,192 1,367 44,426 $ 54,610 6,309 30,763 1,367 $ 93,049 18,276 335 22,466 394 41,471 $ 52,102 6,025 31,893 394 $ 90,414 Company also uses borrowings from banks, securities dealers, the FHLB of New York, the Federal Reserve Bank of New York and others as sources of funding. Short-term borrowings represent arrangements that at the time they were entered into had a contractual maturity of one year or less. Average short-term borrowings were $62 million in 2020, $1.1 billion in 2019 and $331 million in 2018. Long-term borrowings averaged $5.8 billion in 2020, $7.7 billion in 2019 and $8.8 billion in 2018. Average balances of outstanding senior notes were $3.8 billion in 2020, compared with $5.3 billion and $5.9 billion in 2019 and 2018, respectively. Unsecured senior notes totaled $2.8 billion and $4.9 billion at December 31, 2020 and 2019, respectively. During 2020, M&T Bank redeemed $2.1 billion of fixed rate senior notes that were within thirty days of scheduled maturity and, thereby, eligible for redemption. During January 2018, M&T Bank issued $650 million of 2.625% fixed rate and $350 million of variable rate senior notes that pay interest quarterly and are indexed to the three- month LIBOR. The variable rate notes mature in 2021 and the fixed rate notes that were due to mature on January 25, 2021 were redeemed on December 28, 2020. On December 31, 2018, M&T Bank redeemed $750 million of fixed rate senior notes that were due to mature on January 31, 2019. In addition, in July 2018 M&T issued $750 million of senior notes that mature in July 2023, of which $500 million have a 3.55% fixed interest rate and $250 million have a variable rate paid quarterly at rates that are indexed to the three-month LIBOR. Also included in average long-term borrowings were amounts borrowed from FHLBs of $2 million in 2020, compared with $241 million and $577 million in 2019 and 2018, respectively, and subordinated capital notes of $1.4 billion in 2020 and mm 74 2019, compared with $1.5 billion in 2018. During December 2020, $409 million of subordinated capital notes of M&T Bank matured. Junior subordinated debentures associated with trust preferred securities that were included in average long-term borrowings were $527 million in 2020, $524 million in 2019 and $521 million in 2018. Also included in long-term borrowings were agreements to repurchase securities, which averaged $58 million in 2020, $245 million in 2019 and $415 million during 2018. The repurchase agreement held at December 31, 2019 totaled $102 million and matured in 2020. There were no repurchase agreements outstanding at December 31, 2020. Additional information regarding long-term borrowings, including information regarding contractual maturities of such borrowings, is provided in note 8 of Notes to Financial Statements. The Company has utilized interest rate swap agreements to modify the repricing characteristics of certain components of its loans and long-term debt. As of December 31, 2020, interest rate swap agreements were used as fair value hedges of approximately $1.65 billion of outstanding fixed rate long-term borrowings. Additionally, interest rate swap agreements with a notional amount of $17.35 billion were used as cash flow hedges of interest payments associated with variable rate commercial real estate loans. Further information on interest rate swap agreements is provided herein and in note 18 of Notes to Financial Statements. Changes in the composition of the Company’s earning assets and interest-bearing liabilities, as discussed herein, as well as changes in interest rates and spreads, can impact net interest income. Net interest spread, or the difference between the taxable-equivalent yield on earning assets and the rate paid on interest-bearing liabilities, was 3.00% in 2020, compared with 3.48% in 2019 and 3.55% in 2018. The yield on the Company’s earning assets decreased 110 basis points to 3.43% in 2020 from 4.53% in 2019 and the rate paid on interest-bearing liabilities decreased 62 basis points to .43% in 2020 from 1.05% in 2019. The narrowing of the net interest spread in 2020 compared with 2019 reflects the impact of the decreases in short-term interest rates initiated by the Federal Reserve during the second half of 2019 and in March 2020. During 2018, the yield on earning assets was 4.33% and the rate paid on interest-bearing liabilities was .78%. The higher rates earned on assets and paid on of increases in short-term liabilities in 2019 as compared with 2018 predominantly reflect the effect interest rates initiated by the Federal Reserve during 2018, partially offset in 2019 by decreases in such rates initiated during 2019. The increase in rates paid in 2019 on interest-bearing liabilities also reflects higher rates paid on mortgage escrow deposits associated with growth in the Company’s residential mortgage servicing activities. The rates paid on those deposits are often indexed to the federal funds rate or LIBOR, and are higher than the rates paid on most other savings and interest- checking deposit accounts. ff Net interest-free funds consist largely of noninterest-bearing demand deposits and shareholders’ equity, partially offset by bank owned life insurance and non-earning assets, including goodwill and core deposit and other intangible assets. Net interest-free funds averaged $47.3 billion in 2020, $37.2 billion in 2019 and $39.1 billion in 2018. The increase in net interest-free funds in 2020 compared with 2019 reflects higher average balances of noninterest-bearing deposits. The decrease in average net interest-free funds in 2019 as compared with 2018 reflects declines in balances of noninterest- bearing deposits. Those deposits averaged $41.7 billion in 2020, $30.8 billion in 2019 and $31.9 billion in 2018. The increase in such balances from 2019 to 2020 was largely due to higher levels of deposits of commercial customers. Shareholders’ equity averaged $16.0 billion, $15.7 billion and $15.6 billion in 2020, 2019 and 2018, respectively. Goodwill and core deposit and other intangible assets averaged $4.6 billion in each of 2020 and 2019 and $4.7 billion in 2018. The cash surrender value of bank owned life insurance averaged $1.8 billion in each of 2020, 2019 and 2018. Increases in the cash surrender value of bank owned life insurance are not included in interest income, but rather are recorded in “other revenues from operations.” The contribution of net interest-free funds to net interest margin was .16% in 2020, .36% in 2019 and .28% in 2018. The reduced contribution of mm 75 net interest-free funds to net interest margin in 2020 reflects the lower rates on interest-bearing liabilities used to value net interest-free funds. Reflecting the changes to the net interest spread and the contribution of net interest-free funds as described herein, the Company’s net interest margin was 3.16% in 2020, 3.84% in 2019 and 3.83% in 2018. Future changes in market interest rates or spreads, as well as changes in the composition of the Company’s portfolios of earning assets and interest-bearing liabilitie s that result in reductions in spreads, could adversely impact the Company’s net interest income and net interest margin. a rr assets and interest-bearing liabilities. Management assesses the potential impact of future changes in interest rates and spreads by projecting net interest income under several interest rate scenarios. In managing interest rate risk, the Company has utilized interest rate swap agreements to modify the repricing characteristics of certain Periodic settlement amounts arising from a portions of its earning these agreements are reflected in either the yields on earning assets or the rates paid on interest- bearing liabilities. The notional amount of interest rate swap agreements entered into for interest rate risk management purposes was $19.0 billion (excluding $32.1 billion of forward-starting swap agreements) at December 31, 2020, $17.2 billion (excluding $40.4 billion of forward-starting swap agreements) at December 31, 2019 and $7.3 billion (excluding $12.6 billion of forward-starting swap agreements) at December 31, 2018. Under the terms of those interest rate swap agreements, the Company received payments based on the outstanding notional amount at fixed rates and made payments at variable rates. At December 31, 2020, interest rate swap agreements with notional amounts of $17.35 billion were serving as cash flow hedges of interest payments associated with variable rate commercial real estate loans, compared with $13.35 billion at December 31, 2019 and $2.85 billion at December 31, 2018. At December 31, 2020, 2019 and 2018, interest swap agreements with notional amounts of $1.65 billion, $3.80 billion and $4.45 billion, respectively, were serving as fair value hedges of fixed rate long-term borrowings. The Company has entered into the forward-starting interest rate swapaa agreements predominantly to extend the term of its interest rate swap agreements serving as cash flow hedges, and provide a hedge against changing interest rates on certain of its variable rate loans. In a fair value hedge, the fair value of the derivative (the interest rate swap agreement) and changes in the fair value of the hedged item are recorded in the Company’s consolidated balance sheet with the corresponding gain or loss recognized in current earnings. The difference between changes in the fair value of the interest rate swap agreements and the hedged items represents hedge ineffectiveness and is recorded as an adjustment to the interest income or interest expense of the respective hedged item. In a cash flow hedge, the effective portion of the derivative’s gain or loss is initially reported as a component of other comprehensive income and subsequently reclassified into earnings when the forecasted transaction affects earnings. The ineffective portion of the derivative’s gain or loss on cash flow hedges is accounted for similar to that associated with fair value hedges. The amounts of hedge ineffectiveness recognized in 2020, 2019 and 2018 were not material to the Company’s consolidated results of operations. Information regarding the fair value of interest rate swap agreements and hedge ineffectiveness is presented in note 18 of Notes to Financial Statements. Information regarding the effective portion of cash flow hedges is presented in note 15 of Notes to values of the interest rate swap agreements and the Financial Statements. The changes in the fair hedged items primarily result from the effects of changing interest rates and spreads. The average notional amounts of interest rate swap agreements entered into for interest rate risk management purposes, the related effect on net interest income and margin, and the weighted-average interest rates paid or received on those swap agreements are presented in table 10. ff ff 76 Table 10 INTEREST RATE SWAP AGREEMENTS . 2020 Year Ended December 31 2019 2018 Amount Rate(a) Amount Rate(a) Amount Rate(a) (Dollars in thousands) Increase (decrease) in: Interest income .................................... $ Interest expense ................................... Net interest income/margin ................. $ 271,971 (40,145) 312,116 Average notional amount (c)..................... $16,985,246 Rate received (b) ....................................... Rate paid (b).............................................. .22 %$ (.05) .25 %$ 13,011 15,136 (2,125) $16,248,356 .01 % $ (13,339) .02 11,418 — % $ (24,757) $7,795,479 2.51 % .67 % 2.40 % 2.42 % (.01)% .02 (.03)% 2.09 % 2.41 % m Computed as a percentage of average earning assets or interest-bearing liabilities. (b) Weighted-average rate paid or received on interest rate swap agreements in effect ff during the year. (c) Excludes forward-starting interest rate swap agreements not in effect ff during the year. In addition to interest rate swap agreements, the Company had entered into interest rate floor agreements that were accounted for in the trading account rather than as hedging instruments but, nevertheless, provided the Company with protection against the possibility of future declines in interest rates on its earning assets. Outstanding notional amounts of such agreements totaled $15.6 billion at each of December 31, 2019 and December 31, 2018. The agreements outstanding at the 2019 year-end matured in January and February 2020. The fair value of the interest rate floor agreements was not material at either December 31, 2019 or 2018. tive January 1, 2020 the Company Provision for Credit Losses As described in note 4 of Notes to Financial Statements, effecff adopted amended accounting guidance for the measurement of credit losses on financial instruments. That guidance requires an allowance for credit losses to be deducted from the amortized cost basis of financial assets to present the net carrying value that is expected to be collected over the contractual term of the assets considering relevant information about past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. The new guidance replaces the previous incurred loss model for determining the allowance for credit losses. The adoption of the amended guidance resulted in a $132 million increase in the allowance for credit losses at January 1, 2020. Increases in the allowance for residential real estate loans and consumer loans, reflecting the longer-dated maturities of such portfolios, were offset somewhat by net decreases in the allowance for commercial loans resulting from lower loss estimates on demand loan products due to the assumption that the Company could require full repayment of such loans in the near-term. Table 11 depicts the changes in the allowance forff credit losses by loan category resulting from the adoption of the amended guidance. 77 Table 11 IMPACT OF ADOPTION OF AMENDED ACCOUNTING GUIDANCE ON ALLOWANCE FOR CREDIT LOSSES Balance December 31, 2019 Impact of Adoption Increase (Decrease) (In thousands) Balance January 1, 2020 Commercial, financial, leasing, etc. ..................... $ Commercial real estate ......................................... Residential real estate ........................................... Consumer.............................................................. Unallocated........................................................... Total ................................................................. $ 366,094 322,201 56,033 229,118 77,625 1,051,071 $ $ (61,474) $ 23,656 53,896 194,004 (77,625) 132,457 $ 304,620 345,857 109,929 423,122 — 1,183,528 The amended guidance requires estimated credit losses on loans acquired at a discount to be reflected in the allowance for credit losses. Previously, such losses were netted in the carrying value of the loans unless there was an increased loss expectation subsequent to their acquisition. The gross- up of the estimated losses on loans acquired at a discount that was previously not recognized in the allowance for credit losses was $18 million on January 1, 2020. Prior to January 1, 2020, the Company generally recognized interest income on loans acquired at a discount regardless of the borrowers’ repayment status. Effective with the adoption of the new accounting guidance, the Company’s nonaccrual loan policy now applies to loans acquired at a discount. Loans acquired at a discount at December 31, 2019 included $171 million of loans that, effective with the adoption of the new guidance, were classified as non-accrual loans on January 1, 2020. A provision for credit losses is recorded to adjust the level of the allowance as deemed necessary by management. The provision for credit losses was $800 million in 2020, compared with $176 million in 2019 and $132 million in 2018. As noted earlier, the significant increase in the provision in 2020 as compared with 2019 and 2018 follows the adoption of new accounting guidance on January 1, 2020 and reflects economic assumptions and projections that considered the macroeconomic outlook associated with the COVID-19 pandemic. The Company’s estimates of expected losses reflect the ongoing impacts of the pandemic on economic activity, generally, and concerns about commercial real estate values and the ultimate collectability of commercial real estate loans where borrowers are requesting repayment forbearance. Net charge-offs of loans were $247 million in 2020, $144 million in 2019 and $130 million in 2018. Net charge-offs as a percentage of average loans and leases outstanding were .26% in 2020, compared with .16% in 2019 and .15% in 2018. A summary of the Company’s loan charge-offs, provision and allowance for credit losses is presented in table 12 and in note 4 of Notes to Financial Statements. 78 Table 12 LOAN CHARGE-OFFS, PROVISION AND ALLOWANCE FOR CREDIT LOSSES 2020 2019 2018 (Dollars in thousands) 2017 2016 Allowance for credit losses beginning balance ................................................... $1,051,071 132,457 Adoption of new accounting standard ...... Charge-offs during year $1,019,444 — $1,017,198 — $ 988,997 — $955,992 — Commercial, financial, leasing, etc. ....................................... Real estate — construction .................. Real estate — mortgage ....................... Consumer ............................................. Total charge-offs............................. Recoveries during year Commercial, financial, leasing, etc. ....................................... Real estate — construction .................. Real estate — mortgage ....................... Consumer ............................................. Total recoveries .............................. Net charge-offs.......................................... Provision for credit losses ......................... Allowance for credit losses ending 135,083 2,943 43,231 152,250 333,507 15,765 1,758 9,908 58,935 86,366 247,141 800,000 58,244 10,280 15,095 154,089 237,708 24,581 1,355 10,785 56,614 93,335 144,373 176,000 60,414 262 27,369 143,196 231,241 27,903 19,379 8,322 45,883 101,487 129,754 132,000 64,941 267 28,463 130,927 224,598 21,196 8,894 12,671 42,038 84,799 139,799 168,000 59,244 137 30,801 141,073 231,255 30,167 4,062 11,124 28,907 74,260 156,995 190,000 balance ................................................... $1,736,387 $1,051,071 $1,019,444 $1,017,198 $988,997 Net charge-offs as a percent of: Provision for credit losses.................... Average loans and leases, net of unearned discount ............................. Allowance for credit losses as a percent of loans and leases, net of unearned discount, at year-end............... 30.89% 82.03% 98.30% 83.21% 82.63% .26% .16% .15% .16% .18% 1.76% 1.16% 1.15% 1.16% 1.09% loans aggregated $1.89 billion at December 31, 2020, compared with $963 million and $894 million at December 31, 2019 and 2018, respectively. As a percentage of total loans and leases outstanding, nonaccrual loans represented 1.92% at December 31, 2020, compared with 1.06% and 1.01% at December 31, 2019 and 2018, respectively. The higher level of nonaccrual loans at December 31, 2020 as compared with December 31, 2019 reflects the addition of $530 million of loans associated with hotels in 2020 as well as other additions that, in general, resulted from the economic conditions in 2020. Accruing loans past due 90 days or more were $859 million or .87% of total loans and leases at December 31, 2020. Accruing loans past due 90 days or more (excluding loans acquired at a discount) were $519 million or .57% at December 31, 2019 and $223 million or .25% at December 31, 2018. Accruing loans past due 90 days or more included loans guaranteed by government-related entities of $798 million, $480 million and $192 million at December 31, 2020, 2019 and 2018, respectively. Guaranteed loans included one-to-four family residential mortgage loans serviced by the Company that were repurchased to reduce associated servicing costs, including a requirement to advance principal and interest payments that had not been received from individual 79 mortgagors. Despite the loans being purchased by the Company, the insurance or guarantee by the applicable government-related entity remains in force. The outstanding principal balances of the repurchased loans that are guaranteed by government-related entities totaled $764 million at December 31, 2020, $452 million at December 31, 2019 and $165 million at December 31, 2018. The increase in such loans at the end of 2020 as compared with the prior dates resulted from higher levels of loans repurchased during 2020. The remaining accruing loans past due 90 days or more not guaranteed by government-related entities were loans considered to be with creditworthy borrowers that were in the process of collection or renewal. In addition to the past due loans, the Company has also repurchased $1.6 billion of government-guaranteed residential mortgage loans during 2020 that are not considered delinquent because the borrower has requested and received a COVID-19 related payment deferral. Those loans were also repurchased to reduce associated servicing costs as described above and also remain covered by the insurance or guarantee of the applicable government-related entity. A summary of nonperforming assets and certain past due, renegotiated and impaired mm loan data and credit quality ratios is presented in tablea 13. Table 13 NONPERFORMING ASSET AND PAST DUE, RENEGOTIATED AND IMPAIRED LOAN DATA December 31 2020 2019 2018 2017 2016 (Dollars in thousands) Nonaccrual loans.......................................................... $1,893,299 Real estate and other foreclosed assets ........................ 34,668 Total nonperforming assets.......................................... $1,927,967 Accruing loans past due 90 days or more(a)................ $ 859,208 Government guaranteed loans included in totals above: Nonaccrual loans .................................................... $ Accruing loans past due 90 days or more............... 48,820 798,121 Renegotiated loans....................................................... $ 238,994 Acquired accruing loans past due 90 days or 963,112 85,646 1,048,758 518,728 893,608 78,375 971,983 222,527 882,598 111,910 994,508 244,405 920,015 139,206 1,059,221 300,659 50,891 479,829 234,424 34,667 192,443 245,367 35,677 235,489 221,513 40,610 282,659 190,374 more(b)...................................................................... N/A 39,632 39,750 47,418 61,144 Purchased impaired loans(c): Outstanding customer balance................................ Carrying amount..................................................... N/A N/A 415,413 227,545 529,520 303,305 688,091 410,015 927,446 578,032 Nonaccrual loans to total loans and leases, net of unearned discount ..................................................... 1.92% 1.06% 1.01% 1.00% 1.01% Nonperforming assets to total net loans and leases and real estate and other foreclosed assets................ 1.96% 1.15% 1.10% 1.13% 1.16% Accruing loans past due 90 days or more(a) to total loans and leases, net of unearned discount ............... .87% .57% .25% .28% .33% Predominantly residential real estate loans. Prior to 2020, excludes loans acquired at a discount Prior to 2020, loans acquired at a discount that were recorded at fair value at acquisition date. This category does not include purchased impaired loans that are presented separately. Prior to 2020, accruing loans acquired at a discount that were impaired at acquisition date and recorded at fair value. (a) (b) (c) 80 Loans that were 30-89 days past due were $662 million at December 31, 2020, compared with $1.2 billion at December 31, 2019 and $866 million at December 31, 2018. The lower level of such past due loans at the end of 2020 reflects the impactmm of loan paydowns, many of which resulted in return to current status, and migrations of loans to nonaccrual status. COVID-19 related payment deferral modifications resulted in such loans being classified as current in accordance with regulatory guidance and, as a result, did not contribute in incremental additions to loans categorized as 30-89 days past due. Information about delinquent loans at December 31, 2020 and 2019 is included in note 3 of Notes to Financial Statements. Prior to the adoption of the new accounting standard on January 1, 2020, the Company reported mm loans. Those loans were impaired at the date of acquisition, were recorded at purchased impaired estimated fair value and were generally delinquent in payments, but, in accordance with GAAP, the Company continued to accrue interest income on such loans based on the estimated expected cash flows associated with the loans. The amended accounting guidance requires estimated credit losses on loans acquired at a discount to now be reflected in the allowance for credit losses and effective with the adoption of the guidance, the Company’s nonaccrual loan policy now applies to such loans. The carrying amount of purchased impaired loans was $228 million at December 31, 2019. The United States has been operating under a state of emergency related to the COVID-19 pandemic since March 13, 2020. The direct and indirect effects of the COVID-19 pandemic resulted in a dramatic reduction in economic activity that severely hampered the ability of some businesses and consumers to meet their repayment obligations. The CARES Act, in addition to providing financial assistance to both businesses and consumers, created a forbearance program for federally- backed mortgage loans, protects borrowers from negative credit reporting due to loan accommodations related to the national emergency, and provides financial institutions the option to temporarily suspend certain requirements under GAAP related to troubled debt restructurings for a limited period of time to account for the effects of COVID-19. The banking regulatory agencies likewise issued guidance encouraging financial institutions to work prudently with borrowers who are, or may be, unable to meet their contractual payment obligations because of the effects of COVID-19. That guidance, with concurrence of the Financial Accounting Standards Board and provisions of the CARES Act, allows modifications made on a good faith basis in response to COVID-19 to borrowers who were generally current with their payments prior to any relief, to not be treated as delinquent or as troubled debt restructurings. Modifications may include payment deferrals (including extensions of maturity dates), covenant waivers and fee waivers. The Company has worked with its customers affected by COVID-19 and, as previously noted, has granted modifications across many of its loan portfolios. To the extent that such modifications met the criteria previously described, such modifications have not been classified as delinquent or as troubled debt restructurings. The Company also modified the terms of select loans in an effort to assist borrowers that were not related to the COVID-19 pandemic. If the borrower was experiencing financial difficulty and a concession was granted, the Company considered such modifications as troubled debt restructurings. Loan modifications included such actions as the extension of loan maturity dates and the lowering of interest rates and monthly payments. The objective of the modifications was to increase loan repayments by customers and thereby reduce net charge-offs. Information about modifications of loans that are considered troubled debt restructurings is included in note 3 of Notes to Financial Statements. Residential real estate loans modified under specified loss mitigation programs prescribed by government guarantors that were not related to the COVID-19 pandemic have not been included in renegotiated loans because the loan guarantee remains in full force and, accordingly, the Company has not granted a concession with respect to the ultimate collection of the original loan balance. Such 81 loans totaled $342 million and $203 million at December 31, 2020 and December 31, 2019, respectively. Charge-offs of commercial loans and leases, net of recoveries, aggregated $119 million in 2020, $34 million in 2019 and $33 million in 2018. The higher level of such charge-offs in 2020 was largely experienced in the fourth quarter and related to the impactmm borrower’s ability to repay loans associated with malls and transportation services. Commercial loans and leases in nonaccrual status were $307 million at December 31, 2020, $347 million at December 31, 2019 and $234 million at December 31, 2018. of the COVID-19 pandemic on Net charge-offs of commercial real estate loans totaled $31 million during 2020, compared with $9 million during 2019 and net recoveries of previously charged-off commercial real estate loans of $9 million in 2018. Reflected in the 2018 amount was a $13 million recovery associated with a hotel property. Commercial real estate loans classified as nonaccrual were $891 million at December 31, 2020, $195 million at December 31, 2019 and $231 million at December 31, 2018. Nonaccrual commercial real estate loans included construction-related loans of $115 million, $37 million and $27 million at the end of 2020, 2019 and 2018, respectively. The increase in commercial real estate loans in nonaccrual status at the 2020 year-end as compared with December 31, 2019 was largely due to the addition of $530 million of hotel loans in 2020. Net charge-offs of residential real estate loans totaled $3 million in 2020, $5 million in 2019 and $9 million in 2018. Residential real estate loans in nonaccrual status at December 31, 2020 were $513 million, compared with $319 million and $318 million at December 31, 2019 and 2018, respectively. The increase at the most recent year-end as compared with the prior year dates reflects the impact of the adoption of the amended accounting guidance as noted earlier and the effect of recent economic conditions on borrowers. Nonaccrual limited documentation first mortgage loans aggregated $147 million at December 31, 2020, compared with $83 million and $85 million at December 31, 2019 and 2018, respectively. Limited documentation first mortgage loans represent loans secured by residential real estate that at origination typically included some form of limited borrower documentation requirements as compared with more traditional loans. The Company no longer originates limited documentation loans. Residential real estate loans past due 90 days or more and accruing interest (excluding loans acquired at a discount prior to 2020) totaled $793 million at December 31, 2020, $487 million at December 31, 2019 and $190 million at December 31, 2018. A substantial portion of such amounts related to guaranteed loans repurchased from government-related entities, including the previously noted higher level of repurchases of loans associated with the Company’s loan servicing portfolio. However, loans that have been granted forbearances related to COVID-19 are not considered to be past due in accordance with the previously noted regulatory guidance and provisions of the CARES Act. Information about the location of nonaccrual and charged-off residential real estate loans as of and for the year ended December 31, 2020 is presented in table 14. 82 Table 14 SELECTED RESIDENTIAL REAL ESTATE-RELATED LOAN DATA December 31, 2020 Nonaccrual Year Ended December 31, 2020 Net Charge-offs (Recoveries) Outstanding Balances Balances Percent of Outstanding Balances (Dollars in thousands) Balances Percent of Average Outstanding Balances Residential mortgages: New York.............................................................................. $ 5,261,166 1,083,581 Pennsylvania ......................................................................... 1,365,648 Maryland ............................................................................... 2,779,273 New Jersey ............................................................................ 1,195,802 Other Mid-Atlantic (a) .......................................................... Other...................................................................................... 3,361,103 Total ...................................................................................... $ 15,046,573 Residential construction loans: New York.............................................................................. $ Pennsylvania ......................................................................... Maryland ............................................................................... New Jersey ............................................................................ Other Mid-Atlantic (a) .......................................................... Other...................................................................................... Total ...................................................................................... $ 21,892 7,470 8,087 12,248 21,045 6,544 77,286 Limited documentation first mortgages: 746,347 New York.............................................................................. $ 32,993 Pennsylvania ......................................................................... 18,916 Maryland ............................................................................... 597,714 New Jersey ............................................................................ 8,455 Other Mid-Atlantic (a) .......................................................... Other...................................................................................... 224,709 Total ...................................................................................... $ 1,629,134 First lien home equity loans and lines of credit: New York.............................................................................. $ 1,013,763 615,395 Pennsylvania ......................................................................... Maryland ............................................................................... 496,598 New Jersey ............................................................................ 72,203 176,355 Other Mid-Atlantic (a) .......................................................... Other...................................................................................... 29,864 Total ...................................................................................... $ 2,404,178 Junior lien home equity loans and lines of credit: 597,402 New York.............................................................................. $ Pennsylvania ......................................................................... 216,545 426,214 Maryland ............................................................................... 91,410 New Jersey ............................................................................ 203,152 Other Mid-Atlantic (a) .......................................................... Other...................................................................................... 42,468 Total ...................................................................................... $ 1,577,191 Limited documentation junior lien: New York.............................................................................. $ Pennsylvania ......................................................................... Maryland ............................................................................... New Jersey ............................................................................ Other Mid-Atlantic (a) .......................................................... Other...................................................................................... Total ...................................................................................... $ 402 197 811 120 481 2,226 4,237 $ $ $ $ $ $ $ $ $ $ $ $ 134,885 14,419 17,329 90,469 18,122 89,782 365,006 147 576 — — — — 723 64,944 6,200 2,416 45,962 1,344 26,304 147,170 17,232 9,932 11,377 890 2,681 1,780 43,892 16,437 2,895 9,934 1,470 3,668 882 35,286 21 34 25 — 32 102 214 (a) Includes Delaware, Virginia, West Virginia and thett District of Columbia. 2.56% 1.33 1.27 3.26 1.52 2.67 2.43% .67% 7.71 — — — — .94% $ $ $ $ 2,011 (87) 4,110 (1,579) 305 633 5,393 — — — 19 — 29 48 8.70% 18.79 12.77 7.69 15.90 11.71 9.03% $ (641) (36) (2) (54) (113) (1,428) $ (2,274) 1.70% 1.61 2.29 1.23 1.52 5.96 1.83% 2.75% 1.34 2.33 1.61 1.81 2.08 2.24% 5.22% 17.26 3.08 — 6.65 4.58 5.05% $ $ $ $ $ $ 1,468 386 578 (1) 50 86 2,567 658 240 (309) (190) (318) 121 202 (64) (19) (7) — — (7) (97) .04% (.01) .33 (.05) .03 .02 .04% —% — — .14 — .44 .06% (.08%) (.09) (.01) (.01) (.75) (.56) (.12%) .14% .06 .11 — .03 .27 .10% .10% .10 (.06) (.20) (.14) .30 .01% (12.72%) (9.18) (.69) — — (.25) (1.93%) 83 Net charge-offs of consumer loans aggregated $93 million in 2020, compared with $97 million in each of 2019 and 2018. Included in net charge-offs of consumer loans were: automobile loans of $22 million in 2020, $24 million in 2019 and $33 million in 2018; recreational finance loans of $27 million, $26 million and $17 million during 2020, 2019 and 2018, respectively; and home equity loans and lines of credit secured by one-to-four family residential properties of $3 million in 2020, $6 million in 2019 and $7 million in 2018. Nonaccrual consumer loans were $183 million at December 31, 2020, compared with $102 million and $110 million at December 31, 2019 and 2018, respectively. Included in nonaccrual consumer loans at the 2020, 2019 and 2018 year-ends were: automobile loans of $39 million, $21 million and $23 million, respectively; recreational finance loans of $26 million, $14 million and $11 million, respectively; and outstanding balances of home equity loans and lines of credit of $79 million, $63 million and $71 million, respectively. Information about the location of nonaccrual and charged-off home equity loans and lines of credit as of and for the year ended December 31, 2020 is presented in table 14. Information about past due and nonaccrual loans as of December 31, 2020 and 2019 is also included in note 3 of Notes to Financial Statements. Real estate and other foreclosed assets totaled $35 million at December 31, 2020, compared with $86 million at December 31, 2019 and $78 million at December 31, 2018. The decline in 2020 is largely reflective of foreclosure moratoriums imposed by government authorities in numerous jurisdictions. Net gains or losses associated with real estate and other foreclosed assets were not material in 2020, 2019 or 2018. At December 31, 2020, the Company’s holding of residential real estate-related properties comprised approximately 80% of foreclosed assets. Beginning in 2020, management determines the allowance for credit losses under new accounting guidance that requires estimating the amount of current expected credit losses over the remaining contractual term of the loan and lease portfolio. Prior to 2020, the allowance for credit losses represented the amount that in management’s judgment reflected incurred credit losses inherent in the loan and lease portfolio as of the balance sheet date. A description of the methodologies used by the Company to estimate its allowance for credit losses in 2020 can be found in note 4 of Notes to Financial Statements. In establishing the allowance for credit losses subsequent to December 31, 2019, the Company to specific troubled credits identified through both normal and targeted estimates losses attributablea credit review processes and also estimates losses for other loans and leases with similar risk characteristics on a collective basis. For purposes of determining the level of the allowance for credit losses, the Company evaluates its loan and lease portfolio by type. At the time of the Company’s analysis regarding the determination of the allowance for credit losses as of December 31, 2020, there existed substantial concerns about the national and regional economic decline related to the COVID-19 pandemic; the ultimate effectiveness of economic stimulus being provided by the U.S. government; the volatile nature of global markets, including the impact international economic conditions could have on the U.S. economy; Federal Reserve positioning of monetary policy; the extent to which additional repayment forbearance might be requested by borrowers, in particular commercial real estate borrowers; and continued stagnant population and economic growth in the upstate New York and central Pennsylvania regions (approximately 49% of the Company’s loans and leases are to customers in New York State and Pennsylvania) that could see lingering effects of the economic downturn. The Company utilizes a loan grading system to differentiate risk amongst its commercial loans and commercial real estate loans. Loans with a lower expectation of default are assigned one of ten possible “pass” loan grades and through the loss estimation modeling and other techniques used by the Company are generally considered to possess lower expected losses when determining the allowance for credit losses. Loans with an elevated level of credit risk are classified as “criticized” and are ascribed higher expected loss amounts when determining the allowance for credit losses. A criticized loan may be classified as “nonaccrual” if the Company no longer expects to collect all amounts according to the contractual terms of the loan agreement or the loan is delinquent 84 90 days or more. During 2020, the Company re-graded a significant portion of its commercial loans and commercial real estate loans, particularly those that were modified as a result of COVID-19 impacts. Criticized commercial loans and commercial real estate loans totaled $7.2 billion at December 31, 2020, compared with $2.5 billion at December 31, 2019 and $2.7 billion at December 31, 2018. The rise in criticized loans compared with the two prior year-ends reflects the impact of the pandemic on borrowers’ financial condition and the re-grading of loans by the Company. The COVID-19 pandemic and related governmental responses led to a significant reduction in economic activity that has been detrimental to many borrowers across the Company’s geographic regions. Borrowers have been and will likely continue to be adversely impacted by the economic effects of the COVID-19 pandemic. Summaries of loans outstanding as of December 31, 2020 for which borrowers have been granted a COVID-19 related forbearance and loans extended under the PPP are provided in table 15. Of the COVID-19 related modifications with payment deferrals at December 31, 2020, substantially all are scheduled to expire during the first half of 2021. As commercial loans and commercial real estate loans were approved for modifications related to COVID-19, loan officers and credit department personnel reviewed and reassigned loan grades, as deemed appropriate. The Company assessed loans considering the credit worthiness of the borrower, collateral values, the financial condition of any guarantors, and the expected collectability of contractual principal and interest payments. Loan-to-collateral values on investor-owned loans are generally relatively low and oftentimes the loans include some form of recourse. Loans secured by residential real estate with a COVID-19 payment forbearance were evaluated for collectability based on the borrower’s ability to repay considering past performance and estimated collateral values. If collectability was considered doubtful, loans were classified as nonaccrual. Loan officers in different geographic locations with the support of the Company’s credit rr mm by COVID-19 in 2020 and expects that loans will continue to be re- department personnel continuously review and reassign loan grades based on their detailed knowledge of individual borrowers and their judgment of the impact on such borrowers resulting from changing conditions in their respective regions. The Company re-assessed its loan grades for those borrowers most impacted graded in subsequent periods as more information becomes available. At least annually, however, updated financial inforff mat ion is obtained from commercial borrowers associated with pass grade loans and additional analysis is performed. On a quarterly basis, the Company’s centralized credit department reviews all criticized commercial loans and commercial real estate loans greater than $1 million to determine the appropriateness of the assigned loan grade, including whether the loan should be reported as accruing or nonaccruing. For criticized nonaccrual loans, additional meetings are held with loan officers and their managers, workout specialists and senior management to discuss each of the relationships. In analyzing criticized loans, borrower-specific information is reviewed, including operating results, future cash flows, recent developments and the borrower’s outlook, and other pertinent data. The timing and extent of potential losses, considering collateral valuation and other factors, and the Company’s potential courses of action are contemplated. 85 Table 15 COVID-19 RELATED LOANS AND LEASES DATA Commercial, financial, leasing, etc. Total PPP December 31, 2020 Payment Deferrals(1) COVID-19 Forbearance Other Forbearances(2) Total (Dollars in millions) Industry Services............................................... Motor vehicle and recreational finance dealers ................................. Manufacturing..................................... Financial and insurance ...................... Wholesale ........................................... Health services.................................... Construction........................................ Retail................................................... Transportation, communications, utilities ............................................. Real estate investors ........................... Other ................................................... Total commercial, financial, leasing, etc. ..... Commercial real estate Investor-owned Permanent finance by property type Retail/Service...................................... Apartments/Multifamily ..................... Office .................................................. Hotel ................................................... Health facilities ................................... Industrial/Warehouse .......................... Other ................................................... Total permanent ........................... Total construction/development ......... Total investor-owned ................... Owner-occupied by industry Other services ..................................... Motor vehicle and recreational finance dealers ................................. Retail................................................... Health services.................................... Wholesale ........................................... Manufacturing..................................... Other ................................................... Total owner-occupied .................. Total commercial real estate ......................... Residential real estate.................................... Consumer Recreational finance ........................... Homes equity lines and loans ............. Automobile ......................................... Other ................................................... Total consumer ................................... Total .............................................................. $ 5,396 $ 1,646 $ 4,666 3,536 2,212 2,100 1,967 1,944 1,671 1,609 1,569 905 27,575 4,692 4,614 4,355 2,677 2,530 1,468 359 20,695 9,628 30,323 1,403 1,231 1,194 931 763 574 1,219 7,315 37,638 16,753 7,075 3,986 4,102 1,407 16,570 98,536 $ 356 550 78 334 641 846 376 253 164 164 5,408 — — — — — — — — — — — — — — — — — — — — — — — — — 5,408 $ $ $ 10 — 11 21 1 — 1 6 37 9 — 96 56 110 27 384 107 20 — 704 62 766 5 3 1 1 — 7 7 24 790 2,785 (3) 24 19 52 2 97 3,768 $ 83 4 56 90 19 — — — 6 10 24 292 41 9 6 218 53 — 37 364 146 510 — — 2 7 1 — — 10 520 — — — — — — 812 $ $ 93 4 67 111 20 — 1 6 43 19 24 388 97 119 33 602 160 20 37 1,068 208 1,276 5 3 3 8 1 7 7 34 1,310 2,785 24 19 52 2 97 4,580 (1) (2) (3) Represents accruing loans at December 31, 2020 for which a COVID-19 related payment deferral (including maturity extensions) has been granted. Consists predominantly of accruing loans for which a COVID-19 related covenant waiver has been granted. Includes $1.7 billion of government-guaranteed loans. 86 With regard to residential real estate loans, the Company’s loss identification and estimation techniques make reference to loan performance and house price data in specific areas of the country where collateral securing the Company’s residential real estate loans is located. For residential real estate-related loans, including home equity loans and lines of credit, the excess of the loan balance over the net realizable value of the property collateralizing the loan is charged-off when the loan becomes 150 days delinquent. That charge-off is based on recent indications of value from external parties that are generally obtained shortly after a loan becomes nonaccrual. Loans to consumers that file for bankruptcy are generally charged off to estimated net collateral value shortly after the Company is notified of such filings. At December 31, 2020, approximately 60% of the Company’s home equity portfolio consisted of first lien loans and lines of credit. Of the remaining junior lien loans in the portfolio, approximately 60% (or approximately 24% of the aggregate home equity portfolio) consisted of junior lien loans that were behind a first lien mortgage loan that was not owned or serviced by the Company. To the extent known by the Company, if a senior lien loan would be on nonaccrual status because of payment delinquency, even if such senior lien loan was not owned by the Company, the junior lien loan or line that is owned by the Company is placed on nonaccrual status. In monitoring the credit quality of its home equity portfolio for purposes of determining the allowance for credit losses, the Company reviews delinquency and nonaccrual information and considers recent charge-off experience. When evaluating individual home equity loans and lines of credit for charge off and for purposes of determining the allowance for credit losses, the Company gives consideration to the required repayment of any first lien positions related to collateral property. Home equity line of credit terms vary but such lines are generally originated with an open draw period of ten years followed by an amortization period of up to twenty years. At December 31, 2020, approximately 84% of all outstanding balances of home equity lines of credit related to lines that were still in the draw period, the weighted-average remaining draw periods were approximately five years, and approximately 6% were making contractually allowed payments that do not include any repayment of principal. mm Factors that influence the Company’s credit loss experience include overall economic conditions affecting businesses and consumers, generally, but also residential and commercial real estate valuations, in particular, given the size of the Company’s real estate loan portfolios. Commercial real estate valuations can be highly subjective, as they are based upon many ted over relatively short periods of time by assumptions. Such valuations can be significantly affecff changes in business climate, economic conditions, interest rates and, in many cases, the results of operations of businesses and other occupants of the real property. Similarly, residential real estate valuations can be impacted by housing trends, the availability of financing at reasonable interest rates, and general economic conditions affeff cting consumers. The Company generally estimates current expected credit losses on loans with similar risk characteristics on a collective basis. To estimate expected losses, the Company utilizes statistically developed models to project principal balances over the remaining contractual lives of the loan portfolios and determine estimated credit losses through a reasonable and supportable forecast period. The Company’s approach for estimating current expected credit losses for loans and leases at December 31, 2020 and January 1, 2020 included utilizing macro-economic assumptions to project losses over a two-year reasonable and supportable forecast period. Subsequent to the forecast period, the Companymm reverted to longer-term historical loss experience, over a period of one year, to estimate expected credit losses over the remaining contractual life. Forward-looking estimates of certain macro-economic variables are determined by the M&T Scenario Development Group, which is comprised of senior management business leaders and economists. Changes in the forecasted economic assumptions from January 1, 2020 to December 31, 2020 primarily reflect the projected impact of the COVID-19 pandemic. The assumptions utilized as of December 31, 2020 included the national unemployment rate continuing at elevated levels, on average 6.9% through 2021, followed 87 ff also assumed by a gradual return to long-term historical averages by the end of 2022. The forecast gross domestic product to grow at a 4.1% annual rate during 2021 resulting in a return to pre- pandemic levels by the end of 2022. Commercial real estate prices were assumed to decline by 6.8% in 2021, followed by improvement. Residential real estate prices were not assumed to fluctuate significantly. The forecast considered approved government stimulus at the end of 2020, but not any further fiscal or monetary actions. The assumptions utilized as of January 1, 2020 at the time of adoption of the expected credit loss accounting standard were significantly less severe. Those assumptions anticipated unemployment rates that averaged under 4% and steady growth in gross domestic product of 3.3% over the eight-quarter forecast period. Forecasted changes in real estate prices as of that date were not significant. The assumptions utilized were based on information available to the Company at or near December 31, and January 1, 2020 at the time it was preparing its estimate of expected credit losses as of those dates. In establishing the allowance for credit losses the Company also considers the impact of portfolio concentrations, changes in underwriting practices, product expansions into new markets, imprecision in its economic forecasts, geopolitical conditions and other risk factors that influence its loss estimation process. Geopolitical conditions assessed at the end of 2020 included the potential impact of COVID-19 on economic activity that could influence the ability of customers to repay loan amounts in accordance with their contractual obligations. With respect to economic forecasts, the Company assessed the likelihood of alternative economic scenarios during the two-year reasonable and supportable time period and of more negative or positive outcomes on its allowance for credit losses. Economic forecasts have changed rapidly in the recent past due to the uncertain impacts of COVID-19. Generally, an increase in unemployment rate or a decrease in any of the rate of change in gross domestic product, commercial real estate prices or home prices would have an adverse impact on expected credit losses and would likely result in an increase in the allowance for credit losses. Prior to 2020, the allowance for credit losses represented the amount that in management’s judgment reflected incurred credit losses inherent in the loan and lease portfolio as of the balance sheet date. The allowance was determined by management’s evaluation of the loan and lease portfolio based on such factors as the differing economic risks associated with each loan category, the currerr nt financial condition of specific borrowers, the current economic environment in which borrowers operate, the level of delinquent loans, the value of any collateral and, where applicable, existence of any guarantees or indemnifications. The estimation of the allowance for credit losses prior to 2020 did not consider reasonable and supportable forecasts that could have affected the collectability of the reported amounts. a the A comparative allocation of the allowance for credit losses for each of the past five year-ends is presented in table 16. Amounts were allocated to specific loan categories based on information available to management at the time of each year-end assessment and using the methodologies described herein. Variations in the allocation of the allowance by loan category as a percentage of those loans reflect the impact of the new accounting rules effective January 1, 2020 as well as changes in management’s estimate of credit losses in light of economic developments, specifically the COVID-19 pandemic in 2020. Furthermore, the Company’s allowance is general in nature and is available to absorb losses from any loan or lease category. Additional information about the allowance for credit losses is included in note 4 of Notes to Financial Statements. 88 Table 16 ALLOCATION OF THE ALLOWANCE FOR CREDIT LOSSES TO LOAN CATEGORIES December 31 2020 2019 2018 (Dollars in thousands) 2017 2016 Commercial, financial, leasing, etc................... $ 405,846 774,309 Real estate ......................................................... 556,232 Consumer .......................................................... — Unallocated ....................................................... Total............................................................. $1,736,387 $ 366,094 378,234 229,118 77,625 $1,051,071 $ 330,055 410,780 200,564 78,045 $1,019,444 $ 328,599 439,490 170,809 78,300 $1,017,198 $330,833 423,846 156,288 78,030 $988,997 As a Percentage of Gross Loans and Leases Outstanding Commercial, financial, leasing, etc................... Real estate ......................................................... Consumer .......................................................... 1.46% 1.42 3.36 1.53% .73 1.49 1.43% .80 1.44 1.50% .83 1.29 1.45% .75 1.29 Management believes that the allowance for credit losses at December 31, 2020 appropriately mm with $1.18 billion at January 1, 2020 reflected expected credit losses inherent in the portfolio as of that date. The allowance for credit losses totaled $1.74 billion at December 31, 2020, compared when the new pronouncement became effective. The allowance for credit losses totaled $1.05 billion at December 31, 2019 and $1.02 billion at December 31, 2018. The increases in the allowance in 2020 as compared with the 2019 and 2018 year-ends reflected the $132 million addition attributable the adoption of the new accounting standard as well as the expected impact of forecasted economic conditions resulting from the COVID-19 pandemic on borrowers’ abilities to repay loans. As a percentage of loans outstanding, the allowance was 1.76% at December 31, 2020, 1.16% at December 31, 2019 and 1.15% at December 31, 2018. Excluding the impact of $5.4 billion of government-guaranteed PPP loans originated by the Company in the second quarter of 2020, the allowance as a percentage of total loans and leases at December 31, 2020 was 1.86%. The level of the allowance reflects management’s evaluation of the loan and lease portfolio using the methodology and considering the factors as described herein. Should the various economic forecasts and credit factors considered by management in establishing the allowance for credit losses change and should management’s assessment of losses in the loan portfolio also change, the level of the allowance as a percentage of loans could increase or decrease in future periods. The reported level of the allowance reflects management’s evaluation of the loan and lease portfolio as of each respective date. The Company had no concentrations of credit extended to any specificff industry that exceeded 10% of total loans at December 31, 2020, however residential real estate loans comprised approximately 17% of the loan portfolio. Outstanding loans to foreign borrowers aggregated $170 million at Decembem r 31, 2020, or .2% of total loans and leases. Other Income Other income aggregated $2.09 billion in 2020, up from $2.06 billion and $1.86 billion in 2019 and 2018, respectively. The growth experienced from 2019 to 2020 reflected higher mortgage banking revenues and trust income, partially offset by declines in service charges on deposit accounts, trading account and foreign exchange gains and letter of credit and other credit-related fees. The 11% rise in other income from 2018 to 2019 was largely attributable to higher mortgage banking revenues, trust income, trading account and foreign exchange gains and valuation gains on investment securities. 89 Mortgage banking revenues aggregated $567 million in 2020, $458 million in 2019 and $360 million in 2018. Mortgage banking revenues are comprised of both residential and commercial mortgage banking activities. The Company’s includes the origination, sales and servicing of loans under the multifamily loan programs of Fannie Mae, Freddie Mac and the U.S. Department of Housing and Urban Development. involvement in commercial mortgage banking activities mm Residential mortgage banking revenues, consisting of realized gains from sales of residential real estate loans and loan servicing rights, unrealized gains and losses on residential real estate loans held for sale and related commitments, residential real estate loan servicing fees, and other residential real estate loan-related fees and income, were $424 million in 2020, up significantly from $317 million in 2019 and $239 million in 2018. The higher residential mortgage banking revenues in 2020 as compared with the two prior years resulted from higher gains associated with loans held for sale, reflecting higher origination volumes and improved margins. New commitments to originate residential real estate loans to be sold rose to approximately $4.5 billion in 2020 from $2.7 billion in 2019 and $2.2 billion in 2018. Realized gains from sales of residential real estate loans and loan servicing rights and recognized net unrealized gains or losses attributable to residential real estate loans held for sale, commitments to originate loans for sale and commitments to sell loans aggregated to gains of $191 million in 2020, $72 million in 2019 and $44 million in 2018. Loans held for sale that were secured by residential real estate totaled $777 million and $414 million at December 31, 2020 and 2019, respectively. Commitments to sell residential real estate loans and commitments to originate residential real estate loans for sale at pre-determined rates totaled $1.47 billion and $1.03 billion, respectively, at December 31, 2020, $713 million and $423 million, respectively, at December 31, 2019 and $364 million and $245 million, respectively, at December 31, 2018. Net recognized unrealized gains on residential real estate loans held for sale, commitments to sell loans and commitments to originate loans for sale were $52 million at December 31, 2020, compared with $12 million at December 31, 2019 and $7 million at December 31, 2018. Changes in such net unrealized gains are recorded in mortgage banking revenues and resulted in net increases in revenue of $40 million and $5 million in 2020 and 2019, respectively, compared with a net decrease in revenue of $3 million in 2018. mm Revenues from servicing residential real estate loans for others totaled $233 million in 2020, compared with $245 million in 2019 and $195 million in 2018. Residential real estate loans serviced for others aggregated $94.4 billion at December 31, 2020, $95.1 billion a year earlier and $79.1 billion at December 31, 2018. On January 31, 2019, the Company purchased servicing rights for residential real estate loans that had outstanding principal balances at that date of approximately $13.3 billion. The purchase price of such servicing rights was approximately $144 million. Reflected in residential real estate loans serviced for others were loans sub-serviced for others of $68.1 billion, $62.8 billion and $56.8 billion at December 31, 2020, 2019 and 2018, respectively. Revenues earned with $125 million in 2019 and for sub-servicing such loans totaled $129 million in 2020, compared $114 million in 2018. The Company added approximately $21.1 billion to its residential real estate loan sub-servicing portfolio during 2020. In 2019 and 2018, the Company added $17.6 billion and $9.0 billion, respectively, of residential real estate loans sub-serviced for others. The contractual servicing rights associated with loans sub-serviced by the Company were predominantly held by affiliates of BLG. Information about the Company’s relationship with BLG and its affiliates is included in note 24 of Notes to Financial Statements. mm Capitalized residential mortgage servicing assets totaled $201 million at December 31, 2020 (net of a $30 million valuation allowance), compared with $237 million (net of a $7 million valuation allowance) and $121 million at December 31, 2019 and 2018, respectively. Provisions for impairment of capitalized residential mortgage servicing rights of $23 million and $7 million were recorded in 2020 and 2019, respectively, resulting from changes in the estimated fair value of 90 capitalized mortgage servicing rights that reflected the impact of lower interest rates on the expected rate of residential mortgage loan prepayments. Additional information about the Company’s capitalized residential mortgage servicing assets, including information about the calculation of estimated fair value, is presented in note 6 of Notes to Financial Statements. mm with $141 Commercial mortgage banking revenues totaled $143 million in 2020, compared million in 2019 and $121 million in 2018. Included in such amounts were revenues from loan origination and sales activities of $84 million in 2020, $81 million in 2019 and $64 million in 2018. The higher revenues in 2020 and 2019 as compared with 2018 were due to higher origination volumes and wider margins on loans originated for sale. Commercial real estate loans originated for sale to other investors totaled approximately $3.4 billion in 2020, compared with $4.0 billion in 2019 and $2.4 billion in 2018. Loan servicing revenues totaled $59 million in 2020, $60 million in 2019 and $57 million in 2018. Capitalized commercial mortgage servicing assets were $133 million at December 31, 2020, $131 million at December 31, 2019 and $115 million at December 31, 2018. Commercial real estate loans serviced for other investors totaled $22.2 billion at December 31, 2020, $21.0 billion at December 31, 2019 and $18.2 billion at December 31, 2018, and included $4.0 billion at December 31, 2020, $3.9 billion at December 31, 2019 and $3.4 billion at December 31, 2018 of loan balances for which investors had recourse to the Company if such balances are ultimately uncollectable. Included in commercial real estate loans serviced for others were loans sub- serviced for others of $3.3 billion at December 31, 2020 and $3.4 billion at December 31, 2019. Commitments to sell commercial real estate loans and commitments to originate commercial real estate loans for sale aggregated $641 million and $364 million, respectively, at December 31, 2020, $193 million and $164 million, respectively, at December 31, 2019 and $577 million and $229 million, respectively, at December 31, 2018. Commercial real estate loans held for sale were $278 million, $28 million and $347 million at December 31, 2020, 2019 and 2018, respectively. The higher balances at December 31, 2020 and 2018 reflect loans originated later in each year that had not been delivered to investors by year end. Service charges on deposit accounts totaled $371 million in 2020, compared with $433 million in 2019 and $429 million in 2018. The decline in such service charges in 2020 as compared with 2019 and 2018 reflects lower consumer service charges, predominantly resulting from COVID-19 related fee waivers and lower customer transaction activity, and decreased commercial service charges, largely due to higher customer deposit levels that can be used by those customers to offset transaction-related fees. Trust income includes fees related to two significff ant businesses. The Institutional Client Services (“ICS”) business provides a variety of trustee, agency, investment management and administrative services for corporations and institutions, investment bankers, corporate tax, finance and legal executives, and other institutional clients who: (i) use capital markets financing structures; (ii) use independent trustees to hold retirement plan and other assets; and (iii) need investment and cash management services. The Wealth Advisory Services (“WAS”) business offers personal trust, planning, fiduciary, asset management, family office and other services designed to help high net worth individuals and families grow, preserve and transfer wealth. Trust income was $602 million in 2020, compared with $573 million in 2019 and $538 million in 2018. Revenues associated with the ICS business were $342 million in 2020, $311 million in 2019 and $275 million in 2018. The increases in ICS revenue in 2020 and 2019 reflect sales activities and increased retirement services income resulting from growth in collective fund balances. Revenues attributable to WAS totaled $233 million in each of 2020 and 2019 and $237 million in 2018. As compared with 2019, revenue r in 2020 reflected an increase related to equity market money market fee waivers as a result of the current interest rate environment. The decline in such revenues in 2019 from 2018 reflects, in part, lower recurring fees due to product mix, competitive factors and lower sales. Trust assets under management were $135.8 billion and $113.0 billion at performance that was offset by proprietary fund r 91 December 31, 2020 and 2019, respectively. Trust assets under management include the Company’s proprietary mutual funds’ assets of $12.9 billion at December 31, 2020 and $12.5 billion at December 31, 2019. Additional trust income frff om investment management activities was $27 million, $29 million and $26 million in 2020, 2019 and 2018, respectively, and includes fees earned from retail customer investment accounts and in 2019 and 2018 also includes fees from an affiliated asset manager. The Company’s trust income associated with the affiliated asset manager that was sold in September 2019 was not material during 2019 or 2018. ff Brokerage services income, which includes revenues from the sale of mutual funds and annuities and securities brokerage fees, totaled $47 million in 2020, compared with $49 million in 2019 and $51 million in 2018. The decline in brokerage services income in each of the last two years resulted largely from lower income frff om sales of annuities. Trading account and foreign exchange activity resulted in gains of $41 million in 2020, $62 million in 2019 and $33 million in 2018. Increased activity related to interest rate swap agreements executed on behalf of commercial customers was the largest factor resulting in the higher gains in 2019 as compared with 2020 and 2018. The Company enters into interest rate and foreign exchange contracts with customers who need such services and concomitantly enters into offsetting trading positions with third parties to minimize the risks involved with these types of transactions. Information about the notional amount of interest rate, foreign exchange and other contracts entered into by the Company for trading account purposes is included in note 18 of Notes to Financial Statements and herein under the heading “Liquidity, Market Risk, and Interest Rate Sensitivity.” The Company recognized net losses on investment securities of $9 million in 2020 and $6 million in 2018, compared with net gains of $18 million in 2019. The gains and losses represented unrealized gains and losses on investments in Fannie Mae and Freddie Mac preferred stock. Other revenues from operations totaled $471 million in 2020, compared with $469 million in 2019 and $451 million in 2018. Higher income received from BLG during 2020 was offset by declines in letter of credit and credit-related fees, predominantly loan syndication fees. The increase from 2018 to 2019 largely reflects higher income from BLG. Included in other revenues from operations were the following significant components. Letter of credit and other credit-related fees totaled $109 million, $124 million and $125 million in 2020, 2019 and 2018, respectively. The decreased level of such fees in 2020 resulted from lower loan syndication fees. Revenues from merchant discount and credit card fees were $111 million in 2020 and $117 million in each of 2019 and 2018. The lower level of such revenues in 2020 was the result of lower customer transaction activity reflecting the impact of the pandemic. Tax-exempt income earned from bank owned life insurance, which includes increases in the cash surrrr ender value of life insurance policies and benefits received, aggregated $48 million in each of 2020 and 2018, compared with $50 million in 2019. Insurance-related sales commissions and other revenues totaled $47 million in each of 2020, 2019 and 2018. Automated teller machine usage fees aggregated $9 million in 2020, $13 million in 2019 and $14 million in 2018. The lower revenues in 2020 reflect waived fees resulting from the COVID-19 pandemic. M&T’s investment in BLG resulted in income of $53 million in 2020, $37 million in 2019 and $24 million in 2018. The higher amount in 2020 reflects distributions from BLG of $23 million in the first quarter and $30 million in December 2020. In 2019 and 2018, BLG made distributions in the first quarter of those years. The Company believes that the distribution declared and paid by BLG in December 2020 likely occurred in lieu of a 2021 first quarter distribution. During 2017, the operating losses of BLG resulted in M&T reducing the carrying rr Subsequently, M&T has received cash distributions from BLG that resulted in the recognition of income by M&T. M&T expects cash distributions from BLG in the future, but the timing and amount of those distributions cannot be estimated. BLG is entitled to receive distributions from affiliates that provide asset management and other services that are available for distribution to BLG’s owners, value of its investment in BLG to zero. 92 including M&T. Information about the Company’s relationship with BLG and its affiliates is included in note 24 of Notes to Financial Statements. Other Expense Other expense aggregated $3.39 billion in 2020, compared to $3.47 billion in 2019 and $3.29 billion in 2018. Included in those amounts are expenses considered to be “nonoperating” in nature consisting of amortization of core deposit and other intangible assets of $15 million, $19 million and $25 million in 2020, 2019 and 2018, respectively. Exclusive of those nonoperating expenses, noninterest operating expenses aggregated $3.37 billion in 2020, $3.45 billion in 2019 and $3.26 billion in 2018. Contributing to the lower level of noninterest operating expenses in 2020 as compared with the prior year were decreased costs for professional and outside services, legal-related matters, advertising and marketing, and travel and entertainment. Additionally, a $48 million charge was recorded in 2019 to reduce the carrying value of an investment in an asset manager that had been accounted for using the equity method of accounting to its estimated realizable value. Those factors were partially offset by higher costs for salaries and employee benefits, outside data processing and software, increases to the valuation allowance for capitalized residential mortgage servicing rights and $14 million of expenses related to the planned transition of the support for the Company’s retail brokerage and advisory business to the platform of LPL Financial. The rise in noninterest operating expenses in 2019 as compared with 2018 was largely attributable to increased costs for salaries and employee benefits, outside data processing and software, equipment and net occupancy, and the $48 million charge associated with the sale of an equity were lower costs associated with increases to the reserve for Wilmington Trust-related legal matters ($56 million in 2019 and $135 million in 2018), lower contributions to The M&T Charitable Foundation of $29 million and a decline in FDIC assessments of $27 million. investment in an asset manager. Partially offsetting those factors qq Salaries and employee benefits expense aggregated $1.95 billion in 2020, compared with $1.90 billion and $1.75 billion in 2019 and 2018, respectively. The higher levels of expenses in 2020 as compared with 2019 reflect the impact of merit and other increases for employees and higher employee benefits expenses, partially offset by lower incentive compensation costs. The increase in salaries and employee benefits from 2018 to 2019 reflects increased staffing levels, the impact of merit and other increases for employees and higher incentive and stock-based compensation. Stock- based compensation totaled $80 million in 2020, compared with $76 million in 2019 and $66 million in 2018. The number of full-time equivalent employees were 17,076 and 17,503 at December 31, 2020 and 2019, respectively, compared with 16,938 at December 31, 2018. The Company provides pension and other postretirement benefits for its employees, including pension, retirement savings and post-retirement benefit plans. Expenses related to such benefits totaled $118 million in 2020, $76 million in 2019 and $85 million in 2018. The amounts recorded in salaries and employee benefits expense and other costs of operations, respectively, from the preceding sentence were as follows: $118 million and ($329,000) in 2020; $98 million and ($22) million in 2019; and $92 million and ($7) million in 2018. The Company sponsors both defined benefit and defined contribution pension plans. Pension benefit expense for those plans was $60 million in 2020, $31 million in 2019 and $45 million in 2018. Information about the Company’s pension plans, including significant assumptions utilized in completing actuarial calculations for the plans, is included in note 12 of Notes to Financial Statements. The Company’s retirement savings plan (“RSP”) is a defined contribution plan in which eligible employees of the Company may defer up to 50% of qualified compensation via contributions to the plan. RSP expense reflecting the Company’s employer matching contribution totaled $62 million in 2020, $48 million in 2019 and $43 million in 2018. 93 mm Excluding the nonoperating expense items already noted, nonpersonnel operating expenses were $1.42 billion in 2020, $1.55 billion in 2019 and $1.51 billion in 2018. The decrease in such expenses in 2020 as compared with 2019 reflects declines in expenditures for professional and outside services, legal-related matters, advertising and marketing, and travel and entertainment. Additionally, the $48 million charge from the 2019 sale of an investment in an asset manager contributed to the higher expenses in 2019. Those factors were partially offset by higher costs for outside data processing and software, increases to the valuation allowance for capitalized residential mortgage servicing rights and $14 million of expenses related to the planned transition of the support for the Company’s retail brokerage and advisory business to the platform of LPL Financial. The rise in nonpersonnel operating expenses in 2019 as compared with 2018 was predominantly the result of higher expenses for outside data processing and software, equipment and net occupancy, professional services, and the $48 million charge in 2019 associated with the sale of an equity investment in an asset manager. Those factors were partially offset by lower costs associated with legal-related matters and contributions to The M&T Charitable Foundation, and a decline in FDIC assessments. As noted previously, during 2019 the Company increased its reserve for legal matters, predominantly related to a subsidiary’s role as trustee of Employee Stock Ownership Plans in its Institutional Client Services business. In addition, during 2018 WT Corp. reached an agreement related to alleged conduct of that subsidiary prior to its acquisition by M&T that led to the Company adding $135 million to its reserve for legal matters 2018. The Company made contributions to The M&T Charitablea similar contributions in 2019. Foundation of $8 million and $29 million in 2020 and 2018, respectively. There were no Income Taxes The provision for income taxes was $416 million in 2020, $618 million in 2019 and $590 million in 2018. The effective tax rates were 23.5% in each of 2020 and 2018 and 24.3% in 2019. The effective tax rate is affected by the level of income earned that is exempt from tax relative to the overall level of pre-tax income, the level of income allocated to the various state and local jurisdictions where the Company operates, because tax rates differ among such jurisdictions, and the impact of any large discrete or infrequently occurring items. The Company’s effective tax rate in future periods will also be affected by any change in income tax laws or regulations and interpretations of income tax regulations that differ from the Company’s interpretations by any of various tax authorities that may examine tax returns filed by M&T or any of its subsidiaries. Information about amounts accrued for uncertain tax positions and a reconciliation of income tax expense to the amount computed income is provided in note 13 of Notes to Financial Statements. by applying the statutory federal income tax rate to pre-tax mm International Activities Assets and revenues associated with international activities represent less than 1% of the Company’s consolidated assets and revenues. International assets included $170 million and $186 million of loans to foreign borrowers at December 31, 2020 and 2019, respectively. Deposits in the Company’s office in the Cayman Islands aggregated $652 million at December 31, 2020 and $1.7 billion at December 31, 2019. The Company uses such deposits to facilitate customer demand, which decreased in 2020 largely due to customers’ reactions to the decline in interest rates. Loans at M&T Bank’s commercial banking office in Ontario, Canada included in international assets as of December 31, 2020 and 2019 totaled $149 million and $143 million, respectively. Deposits at that office were $32 million at December 31, 2020 and $23 million at December 31, 2019. The Company 94 also offers trust-related services in Europe. Revenues from providing such services during 2020, 2019 and 2018 were approximately $36 million, $32 million and $29 million, respectively. Liquidity, Market Risk, and Interest Rate Sensitivity As a financial intermediary, the Company is exposed to various risks, including liquidity and market risk. Liquidity refers to the Company’s ability to ensure that sufficient cash flow and liquid assets are available to satisfy current and future obligations, including demands for loans and deposit withdrawals, funding operating costs, and other corporate purposes. Liquidity risk arises whenever the maturities of financial instruments included in assets and liabilities differ. mm The most signififf cant source of funding for the Company is core deposits, which are generated from a large base of consumer, corporate and institutional customers. That customer base has, over the past several years, become more geographically diverse as a result of expansion of the Company’s businesses. Nevertheless, the Company faces competition in offering products and services from a large array of financial market participants, including banks, thrifts, mutual funds, securities dealers and others. Core deposits financed 88% of the Company’s earning assets at December 31, 2020, compared with 83% at December 31, 2019 and 78% at December 31, 2018. The Company supplements funding provided through core deposits with various short-term and long-term wholesale borrowings, including overnight federal funds purchased, short-term advances from the FHLB of New York, brokered deposits, Cayman Islands office deposits and longer-term borrowings. At December 31, 2020, M&T Bank had short-term and long-term credit facilities with the FHLBs aggregating $19.0 billion. Outstanding borrowings under FHLB credit facilities totaled $2 million at each of December 31, 2020 and 2019. Such borrowings were secured by loans and investment securities. M&T Bank had an available line of credit with the Federal Reserve Bank of New York that totaled approximately $13.0 billion at December 31, 2020. The amount of that line is dependent upon the balances of loans and securities pledged as collateral. There were no borrowings outstanding under such line of credit at December 31, 2020 or December 31, 2019. Senior notes issued and outstanding totaled $2.8 billion at December 31, 2020 and $4.9 billion at December 31, 2019. The decline at December 31, 2020 as compared with the 2019 year-end reflects redemptions of borrowings during 2020. On January 7, 2020 M&T Bank redeemed $750 million of senior notes that were due to mature in February 2020. In addition, M&T Bank redeemed $750 million of senior notes on July 17, 2020 that were due to mature on August 17, 2020. Finally, M&T Bank redeemed $650 million of senior notes on December 28, 2020 that were due to mature on January 21, 2021. The Company has, from time to time, issued subordinated capital notes and junior subordinated debentures associated with trust preferred securities to provide liquidity and enhance regulatory capital ratios. Pursuant to the Dodd-Frank Act, the Company’s junior subordinated debentures associated with trust similar to other subordinated capital notes, are considered Tier 2 capital and are includable in total regulatory capital. Information about the Company’s borrowings is included in note 8 of Notes to Financial Statements. preferred securities have been phased-out of the definition of Tier 1 capital but, rr In addition to satisfying customer demand, Cayman Islands office deposits may be used by the Company as an alternative to short-term borrowings. Cayman Islands office deposits totaled $652 million and $1.7 billion at December 31, 2020 and 2019, respectively. The Company has also benefited from the placement of brokered deposits. The Company has brokered savings and interest- bearing checking deposit accounts that aggregated $4.5 billion and $2.8 billion at December 31, 2020 and 2019, respectively. Brokered time deposits were not a significant source of funding as of those dates. The Company’s ability to obtain funding from these other sources could be negatively impacted should the Company experience a substantial deterioration in its financial condition or its debt ratings, 95 a impactmm liquiditytt resulting fromff a short-rr term ratings downgrade over various grading levels. Such of short-term funding become restricted due to a disruption in the financial attemptsmm to quantify such credit-event risk by modeling scenarios that estimate or should the availability markets. The Companyaa thet impact is estimated by attempting to measure the effect on available unsecured lines of credit, available capacitytt of M&T and M&T Bank is presented in table 17. Additional information regarding the terms and maturities to Financial Statements. In addition to deposits and borrowings, other sources of liquidity include maturities securities, and cash generated from operations, such as fees collected for services. of all of thet Company’s short-term and long-term borrowings is provided in note 8 of Notes of investment securities and other earning assets, repayments of loans and investment from secured borrowing sources and securitizablea assets. Information about the credit ratings tt tt Table 17 DEBT RATINGS Moody’s Standard and Poor’s Fitch M&T Bank Corporation Senior debt................................................................................. Subordinated debt...................................................................... A3 A3 A– BBB+ M&T Bank Short-term deposits.................................................................... Long-term deposits.................................................................... Senior debt................................................................................. Subordinated debt...................................................................... Prime-1 Aa3 A3 A3 A-1 A A A– A A– F1 A+ A A– Certain customers of the Company obtain financing through the issuance of variable rate demand n tt by letters of credit provided by M&T Bank. bonds (“VRDBs”). The VRDBs are generally enhanced M&T Bank oftentimes acts as remarketing agent for the VRDBs and, at its discretion, may from time- to-time own some of the VRDBs while such instrumeuu are classified as trading account assets in the Company’s M&T Bank is not contractually obligated to purchase the VRDBs. Company’s trading account was not material at December 31, 2020 or December 31, 2019. The total amount of VRDBs outstanding backed by M&T Bank letters of credit was $725 million and $857 million at Decemberm 31, 2020 and 2019, respectively. M&T Bank also serves as remarketing agent for most of those bonds. nts are remarketed. When this occurs, the VRDBs consolidated balance sheet. Nevertheless, The value of VRDBs in the RR aa tt Table 18 MATURITY DISTRIBUTION OF SELECTED LOANS(a) December 31, 2020 Demand 2021 2022 - 2025 After 2025 (In thousands) Commercial, financial, etc...................................... $6,820,773 $6,274,185 $11,465,875 $1,692,339 586,099 Real estate — construction ..................................... Total ................................................................... $6,914,581 $9,982,308 $17,030,129 $2,278,438 93,808 3,708,123 5,564,254 d Floating or adjustable interest rates ........................ Fixed or predetermined interest rates ..................... Total ................................................................... (a) TheTT data do not include nonaccrual loans. 96 $11,889,610 $ 973,711 1,304,727 $17,030,129 $2,278,438 5,140,519 The Company enters into contractual obligations in the normal course of business that require future cash payments. The contractual amounts and timing of those payments as of December 31, 2020 are summarized in table 19. Off-balance sheet commitments to customers may impact liquidity, including commitments to extend credit, standby letters of credit, commercial letters of credit, financial guarantees and indemnification contracts, and commitments to sell real estate loans. Because many of thet se commitments or contracts expire without being funded in whole or in part, the contract amounts are not necessarily indicative of future cash flows. Further discussion of these commitments in note 21 of Notes to Financial Statements. Table 19 summarizes the Company’ as of December 31, 2020 and the timing of the expiration of such commitments. s other commitments is provided aa aa tt Table 19 CONTRACTUAL OBLIGATIONS AND OTHER COMMITMENTS December 31, 2020 Less Than One Year One to Three Years Three to Five Years (In thousands) Over Five Years Total Payments due for contractual obligations Time deposits.......................... $ 3,017,900 $ Deposits at Cayman 764,882 $ 117,128 $ — $ 3,899,910 652,104 Islands office........................ 59,482 Short-term borrowings............ 4,382,193 Long-term borrowings............ 467,320 Operating leases...................... Other ....................................... 500,635 Total........................................ $ 4,966,290 $ 2,797,165 $ 984,827 $1,213,362 $ 9,961,644 — — 1,700,463 167,102 164,718 — — 1,082,098 93,229 38,035 — — 749,656 101,602 16,441 652,104 59,482 849,976 105,387 281,441 Other commitments Commitments to extend credit (a)............................... $15,957,654 $ 9,461,458 $5,187,704 $3,677,403 $34,284,219 2,241,417 1,240,080 178,081 635,809 187,447 Standby letters of credit.......... Commercial letters of credit .................................... 25,829 135 1,368 — 27,332 Financial guarantees and indemnification contracts..... 89,391 283,104 542,029 3,306,007 4,220,531 Commitments to sell real estate loans........................... — 2,108,823 Total........................................ $19,294,240 $10,382,755 $6,034,470 $7,170,857 $42,882,322 1,981,286 125,288 2,249 (a)(( Amounts exclude discretionary funding commitments to commercial customers of $10.4 billion that the Company has the unconditional right to cancel prior to funding. M&T’s primary source of funds to pay for operating expenses, shareholder dividends and treasury stock repurchases has historically been the receipt of dividends from its banking subsidiaries, which are subject to various regulatory limitations. Dividends from any bank subsidiary to M&T are limited by the amount of earnings preceding years. For purposes of that test, at December 31, 2020 approximately $1.3 billion was available for payment of dividends to M&T from banking subsidiaries. M&T also may obtain funding through long-term borrowings. Outstanding senior notes of M&T at December 31, 2020 and of the subsidiary in the current year and the two rr 97 December 31, 2019 were $783 million and $770 million, respectively. Junior subordinated debentures of M&T associated with trust December 31, 2019 totaled $528 million and $525 million, respectively. preferred securities outstanding at December 31, 2020 and rr Table 20 MATURITY AND TAXABLE-EQUIVALENT YIELD OF INVESTMENT SECURITIES December 31, 2020 Investment securities available for sale(a) U.S. Treasury and federal agencies One Year or Less One to Five Years Five to Ten Years (Dollars in thousands) Over Ten Years Total Carrying value.......................................................................... $ Yield......................................................................................... 4,194 $ .66% $ 5,144 2.10% — $ — — $ — 9,338 1.44% Mortgage-backed securities(b) Government issued or guaranteed Carrying value ................................................................... Yield .................................................................................. 398,927 1,701,734 1,578,766 1,004,011 4,683,438 2.23% 2.24% 2.23% 2.20% 2.23% Privately issued Carrying value ................................................................... Yield .................................................................................. Other debt securities Carrying value.......................................................................... Yield......................................................................................... Total investment securities available for sale — — 751 2.77% 1 5.00% 7,441 2.58% 2 5.00% 13 5.00% 16 5.00% 97,301 1.99% 24,321 3.44% 129,814 2.35% Carrying value.......................................................................... Yield......................................................................................... 403,872 1,714,320 1,676,069 1,028,345 4,822,606 2.22% 2.24% 2.22% 2.24% 2.23% Investment securities held to maturity U.S. Treasury and federal agencies Carrying value.......................................................................... Yield......................................................................................... Obligations of states and political subdivisions Carrying value.......................................................................... Yield......................................................................................... 2,999 .11% 1,356 4.66% — — 175 4.93% — — — — — — — — 2,999 .11% 1,531 4.69% Mortgage-backed securities(b) Government issued or guaranteed Carrying value ................................................................... Yield .................................................................................. 93,512 2.61% 393,242 460,553 717,136 1,664,443 2.61% 2.61% 2.61% 2.61% Privately issued Carrying value ................................................................... Yield .................................................................................. 3,935 2.11% 16,167 1.94% 21,401 1.57% 35,652 1.52% 77,155 1.66% Other debt securities Carrying value.......................................................................... Yield......................................................................................... — — — — — — 2,861 4.41% 2,861 4.41% Total investment securities held to maturity Carrying value.......................................................................... Yield......................................................................................... 101,802 409,584 481,954 755,649 1,748,989 2.55% 2.59% 2.57% 2.57% 2.57% Equity and other securities Equity securities Carrying Value......................................................................... Yield......................................................................................... Other investment securities Carrying Value......................................................................... Yield......................................................................................... Total investment securities 92,985 .28% 381,117 2.29% Carrying value.......................................................................... $ Yield......................................................................................... 505,674 $ 2,123,904 $ 2,158,023 $ 1,783,994 $ 7,045,697 2.29% 2.31% 2.30% 2.38% 2.29% (a) (b) Investment securities available for sale are presented at estimated fair value. Yields on such securities are based on amortizedii Maturities are reflected based upon contractual payments due. Actual maturities are expected to be significantly shorter as a result of loan repayments in the underlying mortgage pools. cost. 98 Table 21 MATURITY OF DOMESTIC CERTIFICATES OF DEPOSIT AND TIME DEPOSITS WITH BALANCES OF $100,000 OR MORE December 31, 2020 (In thousands) Under 3 months ................................................................................................................. $ 486,838 378,769 3 to 6 months ..................................................................................................................... 373,785 6 to 12 months ................................................................................................................... 351,088 Over 12 months ................................................................................................................. Total.............................................................................................................................. $ 1,590,480 Management closely monitors the Company’s liquidity position on an ongoing basis for compliance with internal policies and believes that available sources of liquidity are adequate to meet funding needs anticipated in the normal course of business. Management does not anticipate engaging in any activities, either currently or in the long-term, for which adequate funding would not be available and would therefore result in a significant strain on liquidity at either M&T or its subsidiary banks. is subject to the effects of Market risk is the risk of loss from adverse changes in the market prices and/or interest rates of the Company’s financial instruments. The primary market risk the Company is exposed to is interest mm rate risk. Interest rate risk arises from the Company’s core banking activities of lending and deposit- taking, because assets and liabilities reprice at different times and by different amounts as interest rates change. As a result, net interest income earned by the Companymm changing interest rates. The Company measures interest rate risk by calculating the variability of net interest income in future periods under various interest rate scenarios using projected balances for earning assets, interest-bearing liabilities and derivatives used to hedge interest rate risk. Management’s philosophy toward interest rate risk management is to limit the variability of net interest income. The balances of financial instruments used in the projections are based on expected growth from forecasted business opportunities, anticipated prepayments of loans and investment securities, and expected maturities of investment securities, loans and deposits. Management uses a “value of equity” model to supplement the modeling technique described above. Those supplemental analyses are based on discounted cash flows associated with on- and off-balance sheet financial instruments. Such analyses are modeled to reflect changes in interest rates and provide management with a long-term interest rate risk metric. The Company has entered into interest rate swap agreements to help manage exposure to interest rate risk. At December 31, 2020, the aggregate notional amount of interest rate swap agreements entered into for interest rate risk management purposes that were currently in effect was $19.0 billion. In addition, the Company has entered into $32.1 billion of forward-starting interest rate swap agreements. Information about interest rate swap agreements entered into for interest rate risk management purposes is included herein under the heading “Net Interest Income/Lending and Funding Activities” and in note 18 of Notes to Financial Statements. The Company’s Asset-Liability Committee, which includes members of senior management, monitors the sensitivity of the Company’s net interest income to changes in interest rates with the aid of a computer model that forecasts net interest income under different interest rate scenarios. In modeling changing interest rates, the Company considers different yield curve shapes that consider both parallel (that is, simultaneous changes in interest rates at each point on the yield curve) and non- 99 parallel (that is, allowing interest rates at points on the yield curve to vary by different amounts) shifts in the yield curve. In utilizing the model, market-implied forward interest rates over the subsequent twelve months are generally used to determine a base interest rate scenario for the net interest income simulation. That calculated base net interest income is then compared to the income calculated under the varying interest rate scenarios. The model considers the impact of ongoing lending and deposit-gathering activities, as well as interrelationships in the magnitude and timing of the repricing of financial instruments, including the effecff prepayments and maturities. When deemed prudent, management has taken actions to mitigate exposure to interest rate risk through the use of on- or off-balance sheet financial instruments and intends to do so in the future. Possible actions include, but are not limited to, changes in the pricing of loan and deposit products, modifying the composition of earning liabilities, and adding to, modifying or terminating existing interest rate swap agreements or other financial instruments used for interest rate risk management purposes. t of changing interest rates on expected assets and interest-bearing rr Table 22 displays as of December 31, 2020 and 2019 the estimated impact on net interest income in the base scenario described above resulting from parallel changes in interest rates across repricing categories during the first modeling year. Table 22 SENSITIVITY OF NET INTEREST INCOME TO CHANGES IN INTEREST RATES Changes in interest rates Calculated Increase (Decrease) in Projected Net Interest Income December 31, 2020 December 31, 2019 (In thousands) +200 basis points................................................................................ +100 basis points................................................................................ -100 basis points................................................................................. $ 324,684 182,661 (61,792) 45,345 35,838 (94,616) The Company utilized many assumptions to calculate the impact that changes in interest rates rr may have on net interest income. The more significant of those assumptions included the rate of prepayments of mortgage-related assets, cash flows from derivative and other financial instruments held for non-trading purposes, loan and deposit volumes and pricing, and deposit maturities. In the scenarios presented, the Company also assumed gradual changes in interest rates during a twelve- month period as compared with the base scenario. In the declining rate scenario, the rate changes may be limited to lesser amounts such that interest rates remain at or above zero on all points of the yield curve. The assumptions used in interest rate sensitivity modeling are inherently uncertain and, as a result, the Company cannot precisely predict the impact of changes in interest rates on net interest income. Actual results may differ significantly from those presented due to the timing, magnitude and frequency of changes in interest rates and changes in market conditions and interest rate differentials (spreads) between maturity/repricing categories, as well as any actions, such as those previously described, which management may take to counter such changes. The sensitivity of net interest income to changes in interest rates increased as of December 31, 2020 as compared with December 31, 2019 due to the low interest rate environment and composition of the Company’s portfolios of earning assets and interest-bearing liabilities, in particular the increased balance of interest-bearing deposits at banks. mm Table 23 presents cumulative totals of net assets (liabilities) repricing on a contractual basis within the specified time frames, as adjusted for the impact of interest rate swap agreements entered 100 into for interest rate risk management purposes. Management believes that this measure does not appropriately depict interest rate risk since changes in interest rates do not necessarily affect all categories of earning assets and interest-bearing liabilities equally nor, as assumed in the table, on the contractual maturity or repricing date. Furthermore, this static presentation of interest rate risk fails to consider the effect of ongoing lending and deposit gathering activities, projected changes in balance sheet composition or any subsequent interest rate risk management activities the Company is likely mm to implement. mm Table 23 CONTRACTUAL REPRICING DATA December 31, 2020 Three Months or Less Four to Twelve Months One to Five Years (Dollars in thousands) After Five Years Total Loans and leases, net ......... $ 51,699,270 252,983 Investment securities ......... 23,713,088 Other earning assets........... Total earning assets...... 75,665,341 $ 7,045,316 112,961 783 7,159,060 $19,630,840 97,015 — 19,727,855 $20,160,441 6,582,738 — 26,743,179 $ 98,535,867 7,045,697 23,713,871 129,295,435 Savings and interest- checking deposits............ Time deposits..................... Deposits at Cayman Islands office................... Total interest- bearing deposits......... Short-term borrowings....... Long-term borrowings....... Total interest- 67,680,840 1,186,417 — 1,831,483 — 882,010 652,104 — — 1,831,483 882,010 69,519,361 59,482 1,826,193 — 1,950,436 605,564 — — — — 67,680,840 3,899,910 652,104 72,232,854 59,482 4,382,193 bearing liabilities....... 71,405,036 1,831,483 2,832,446 605,564 76,674,529 Interest rate swap agreements ...................... 4,000,000 Periodic gap ....................... $(14,739,695) $ 9,327,577 Cumulative gap.................. (5,412,118) Cumulative gap as a % (19,000,000) (14,739,695) 14,500,000 $31,395,409 25,983,291 500,000 $26,637,615 52,620,906 — of total earning assets ..... (11.4)% (4.2)% 20.1% 40.7% Changes in fair value of the Company’s financial instruments can also result from a lack of trading activity for similar instruments in the financial markets. That impact is most notable on the values assigned to some of the Company’s investment securities. Information about the fair valuation of investment securities is presented in notes 2 and 20 of Notes to Financial Statements. The Company engages in limited trading account activities to meet the financial needs of customers and to fund the Company’s obligations under certain deferred compensation plans. Financial instruments utilized for trading account activities consist predominantly of interest rate contracts, such as interest rate swap agreements, and forward and futures contracts related to foreign currencies. The Company generally mitigates the foreign currency and interest rate risk associated with trading account activities by entering into offsetting trading positions that are also included in the trading account. The fair values of trading account positions associated with interest rate contracts and foreign currency and other option and futures contracts are presented in note 18 of 101 Notes to Financial Statements. The amounts of gross and net trading account positions, as well as the type of trading account activities conducted by the Company, are subject to a well-defined series of potential loss exposure limits established by management and approved by M&T’s Board of Directors. However, as with any non-government guaranteed financial instrument, the Company is exposed to credit risk associated with counterparties to the Company’s trading account activities. trading account activities are recorded in the The notional amounts of interest rate contracts entered into for trading account purposes totaled $37.8 billion at December 31, 2020 and $48.6 billion at December 31, 2019. The notional amounts of foreign currerr ncy and other option and futures contracts entered into for trading account purposes were $776 million and $1.2 billion at December 31, 2020 and 2019, respectively. Although the notional amounts of these contracts are not recorded in the consolidated balance sheet, the unsettled fair values of all financial instruments used forff consolidated balance sheet. The fair values of all trading account assets and liabilities were $1.1 billion and $117 million, respectively, at December 31, 2020 and $470 million and $80 million, respectively, at December 31, 2019. The fair value asset and liability amounts at December 31, 2020 have been reduced by contractual settlements of $6 million and $806 million, respectively, and at December 31, 2019 by contractual settlements of $43 million and $281 million, respectively. The higher balance of trading account assets at December 31, 2020 as compared with 2019 was largely the result of increased values associated with interest rate swap agreements entered into with commercial customers that are not subject to periodic variation margin settlement payments. Included in trading account assets at each of December 31, 2020 and 2019 were $21 million of assets related to deferred compensation plans. Changes in the fair values of such assets are recorded as “trading account and foreign exchange gains” in the consolidated statement of income. Included in “other liabilities” in the consolidated balance sheet at December 31, 2020 and 2019 were $24 million and $25 million, respectively, of liabilities related to deferred compensation plans. Changes in the balances of such liabilities due to the valuation of allocated investment options to which the liabilities are indexed are recorded in “other costs of operations” in the consolidated statement of income. Also included in trading account assets were investments in mutual funds and other assets that the Company was required to hold under terms of certain non-qualified supplemental retirement and other benefit plans that were assumed by the Company in various acquisitions. Those assets totaled $29 million and $28 million at December 31, 2020 and December 31, 2019, respectively. Given the Company’s policies, limits and positions, management believes that the potential loss exposure to the Company resulting from market risk associated with trading account activities was not material, however, as previously noted, the Companymm is exposed to credit risk associated with counterparties to transactions related to the Company’s trading account activities. Additional information about the Company’s use of derivative financial instruments in its trading account activities is included in note 18 of Notes to Financial Statements. Capital Shareholders’ equity was $16.2 billion at December 31, 2020 and represented 11.35% of total assets, compared with $15.7 billion or 13.11% at December 31, 2019 and $15.5 billion or 12.87% at December 31, 2018. Included in shareholders’ equity was preferred stock with financial statement carrying values of $1.25 billion at each of December 31, 2020 and 2019 and $1.23 billion at December 31, 2018. On July 30, 2019, M&T issued 40,000 shares of Series G Perpetual Fixed-Rate Reset Non-cumulative Preferred Stock, par value $1.00 per share and liquidation preference of $10,000 per share. Through July 31, 2024 holders of the Series G preferred stock are entitled to receive, only when, as and if declared by M&T’s Board of Directors, non-cumulative cash dividends at an annual rate of 5.0%, payable semiannually in arrears. Subsequent to July 31, 2024 holders will be entitled to receive, only when, as and if declared by M&T’s Board of Directors, non-cumulative cash dividends at an annual rate of the five-year The Series G U.S. Treasury Rate plus 3.174%, payable semiannually in arrears. ff rr 102 preferred stock may be redeemed at M&T’s option, in whole or in part, on any dividend payment date on or after August 1, 2024 or, in whole but not in part, at any time within 90 days following a regulatory capital treatment event whereby the full liquidation value of the shares no longer qualifies as “additional Tier 1 capital.” On August 30, 2019 M&T redeemed the 230,000 shares of the Series A and 151,500 shares of the Series C Fixed Rate Cumulative Perpetual Preferred Stock, $1,000 liquidation preference per share, having received the approval of the Federal Reserve to redeem such shares after issuing the Series G preferred stock. Further information concerning M&T’s preferred stock can be found in note 9 of Notes to Financial Statements. Common shareholders’ equity totaled $14.9 billion, or $116.39 per share, at December 31, 2020, compared with $14.5 billion, or $110.78 per share, at December 31, 2019 and $14.2 billion, or $102.69 per share, at December 31, 2018. Tangible equity per common share, which excludes goodwill and core deposit and other intangible assets and applicable deferred tax balances, was $80.52 at December 31, 2020, compared with $75.44 and $69.28 at December 31, 2019 and 2018, respectively. The Company’s ratio of tangible common equity to tangible assets was 7.49% at December 31, 2020, compared with 8.55% and 8.31% at December 31, 2019 and 2018, respectively. Reconciliations of total common shareholders’ equity and tangible common equity and total assets and tangible assets as of December 31, 2020, 2019 and 2018 are presented in table 2. During 2020, 2019 and 2018, the ratio of average total shareholders’ equity to average total assets was 11.80%, 13.14% and 13.36%, respectively. The ratio of average common shareholders’ equity to average total assets was 10.88%, 12.08% and 12.31% in 2020, 2019 and 2018, respectively. Shareholders’ equity reflects accumulated other comprehensive income or loss, which includes the net after-tax impact of unrealized gains or losses on investment securities classified as available for sale, remaining unrealized losses on held-to-maturity securities transferred from available for sale that have not yet been amortized, gains or losses associated with interest rate swap agreements designated as cash flow hedges, foreign currency translation adjustments and adjustments to reflect the funded status of defined benefit pension and other postretirement plans. Net unrealized gains on investment securities reflected in shareholders’ equity, net of applicablea million, or $1.13 per common share, at December 31, 2020 and $37 million, or $.29 per common share, at December 31, 2019, compared with net unrealized losses of $148 million, or $1.06 per common share, at December 31, 2018. Changes in unrealized gains and losses on investment securities are predominantly reflective of the impact of changes in interest rates on the values of such securities. Information about unrealized gains and losses as of December 31, 2020 and 2019 is included in note 2 of Notes to Financial Statements. tax effect, were $145 d Reflected in the carrying amount of available-foff r-sale investment securities at December 31, 2020 were pre-tax effect unrealized gains of $211 million on securities with an amortized cost of $4.5 billion and pre-tax effect unrealized losses of $9 million on securities with an amortized cost of $125 million. Information concerning the Company’s fair valuations of investment securities is provided in note 20 of Notes to Financial Statements. Each reporting period the Company reviews its available-for-sale investment securities for declines in value that might be indicative of credit-related losses through an analysis of the creditworthiness of the issuer or the credit performance of the underlying collateral supporting the bond. If the Company does not expect to recover the entire amortized cost basis of a debt security a credit loss is recognized in the consolidated statement of income. A loss is also recognized if the Company intends to sell a bond or it more likely than not will be required to sell a bond before recovery of the amortized cost basis. As of December 31, 2020, based on a review of each of the securities in the available-for-sale investment securities portfolio, the Companymm basis of each security. As of December 31, 2020, the Companymm anticipated that it would be required to sell any securities for which fair value was less than the concluded that it expected to realize the amortized cost did not intend to sell nor is it 103 amortized cost basis of the security. The Company intends to continue to closely monitor the performance of its securities because changes in their underlying credit performance or other events could cause the amortized cost basis of those securities to become uncollectable. On January 1, 2020 the Company adopted amended accounting guidance that requires investment securities held to maturity to be presented at their net carrying value that is expected to be collected over their contractual term. The Company estimated no material allowance for credit losses for its investment securities classified as held-to-maturity at January 1, 2020 and December 31, 2020 as the substantial majority of such investment securities were obligations backed by the U.S. government or its agencies. The Company assessed the potential for expected credit losses on privately issued mortgage-backed securities in the held-to-maturity portfolio by performing internal modeling to estimate bond-specific cash flows considering recent performance of the mortgage loan collateral and utilizing assumptions about future defaults and loss severity. These bond-specific cash flows also reflect the placement of the bond in the overall securitization structure and the remaining subordination levels. In total, at December 31, 2020 and 2019, the Company had in its held-to- maturity portfolio privately issued mortgage-backed securities with an amortized cost basis of $77 million and $93 million, respectively, and a fair value of $70 million and $87 million, respectively. At December 31, 2020, 82% of the mortgage-backed securities were in the most senior tranche of the securitization structure. The mortgage-backed securities are generally collateralized by residential and small-balance commercial real estate loans originated between 2004 and 2008. Given the securitization structure, some of the bonds held by the Company may defer interest payments in certain circumstances, but after considering the repayment structure and estimated future collateral cash flows of each individual bond, the Company has concluded that as of December 31, 2020, it expected to recover the amortized cost basis of those privately issued mortgage-backed securities. Nevertheless, it is possible that adverse changes in the estimated future performance of mortgage loan collateral underlying such securities could impact the Company’s conclusions. Adjustments to reflect the funded status of defined benefit pension and other postretirement plans, net of applicable tax effect, reduced accumulated other comprehensive income by $481 million, or $3.75 per common share, at December 31, 2020, $342 million, or $2.62 per common share, at December 31, 2019 and $261 million, or $1.89 per common share, at December 31, 2018. Information about the funded status of the Company’s pension and other postretirement benefit plans is included in note 12 of Notes to Financial Statements. Pursuant to previously approved capital plans and authorizations by M&T’s Board of Directors, M&T repurchased 2,577,000 common shares for $374 million in the first quarter of 2020. During 2019, M&T repurchased 8,257,000 common shares for $1.3 billion. In 2018, M&T repurchased 12,295,817 common shares for $2.2 billion. On January 20, 2021, M&T’s Board of Directors authorized a new stock repurchase plan to repurchase up to $800 million of shares of M&T’s common stock subjeb ct to all applicable regulatory limitations. During the fourth quarter of 2019, M&T’s Board of Directors authorized an increase in the quarterly common stock dividend to $1.10 per common share from the previous rate of $1.00 per common share. During 2018, M&T’s Board of Directors authorized increases in the quarterly common stock dividend to $.80 per common share in the second quarter from the previous rate of $.75 per common share and to $1.00 per common share in the third quarter. Cash dividends declared on M&T’s common stock totaled $569 million in 2020, compared with $552 million and $511 million in 2019 and 2018, respectively. Dividends per common share totaled $4.40 in 2020, compared with $4.10 and $3.55 in 2019 and 2018, respectively. Dividends of $68 million in 2020, $72 million in 2019 and $73 million in 2018 were declared on preferred stock in accordance with the terms of each series. 104 M&T and its subsidiary u banks are required to comply with applicable capital adequacy standards established by the federal banking agencies. Pursuant to those regulations, the minimum capital ratios are as follows: • • • • 4.5% Common Equity Tier 1 (“CET1”) to risk-weighted assets (each as definff ed in the capital regulations); 6.0% Tier 1 capital (that is, CET1 plus Additional Tier 1 capital) to risk-weighted assets (each as defined in the capital regulations); 8.0% Total capital (that is, Tier 1 capital plus Tier 2 capital) to risk-weighted assets (each as defined in the capital regulations); and 4.0% Tier 1 capital to average consolidated assets as reported on consolidated financial statements (known as the “leverage ratio”), as defined in the capital regulations. aa In addition, capital regulations require a “capital conservation buffer” of 2.5% composed entirely of CET1 on top of these minimum risk-weighted asset ratios. The federal bank regulatory agencies have issued rules that allow banks and bank holding companies to phase-in the impactmm of adopting the expected credit loss accounting model on regulatory capital. Those rules allow banks and bank holding companies to delay for two years the day one impact on retained earnings of adopting the expected loss accounting standard and 25% of the cumulative change in the reported allowance for credit losses subsequent to the initial adoption, followed by a three-year transition period. M&T and its subsidiary banks adopted these rules and the impact is reflected in regulatory capital ratios as of December 31, 2020. The regulatory capital amounts and ratios of M&T and its bank subsidiaries as of December 31, 2020 are presented in note 23 of Notes to Financial Statements. A detailed discussion of the regulatory capital rules is included in Part I, Item 1 of this Form 10-K under the heading “Capital Requirements.” The Company is subject to the comprehensive regulatory framework applicable to bank and financial holding companies and their subsidiaries, which includes examinations by a number of regulators. Regulation of financial institutions such as M&T and its subsidiaries is intended primarily for the protection of depositors, the Deposit Insurance Funduu system as a whole, and generally is not intended for the protection of shareholders, investors or creditors other than insured depositors. Changes in laws, regulations and regulatory policies applicable to the Company’s operations can increase or decrease the cost of doing business, limit or expandaa permissible activities or affff ect which could have a material effect on the business, financial condition or results of operations of the Company and in M&T’s ability to pay dividends. For additional information concerning comprehensive regulatory framework, refer to Part I, Item 1 of this Formrr the competitive environment in which the Company operates, all of of the FDIC and the banking and financial 10-K. this aa rr ff Fourth Quarter Results Net income in the fourth quarter of 2020 was $471 million, compared with $493 million in the year- earlier quarter. Diluted and basic earnings per common share were each $3.52 in the final 2020 quarter, compared with diluted and basic earnings per common share of $3.60 in the corresponding quarter of 2019. The annualized rates of return on average assets and average common shareholders’ equity for the final quarter of 2020 were 1.30% and 12.07%, respectively, compared with 1.60% and 12.95%, respectively, in the corresponding quarter of 2019. Net operating income during 2020’s fourth quarter was $473 million, compared with $496 million in the year-earlier quarter. Diluted net operating earnings per common share were $3.54 and $3.62 in the fourth quarters of 2020 and 2019, respectively. The annualized net operating returns on average tangible assets and average tangible common equity in the final three months of 2020 were 1.35% and 17.53%, respectively, compared with 1.67% and 19.08%, respectively, in the similar 2019 qq 105 period. Reconciliations of GAAP results with non-GAAP results for the quarterly periods of 2020 and 2019 are provided in table 25. Taxable-equivalent net interest income aggregated $993 million in the final quarter of 2020, compared with $1.01 billion in the year-earlier period. That decline was predominantly attributable to a 64 basis point narrowing of the net interest margin to 3.00% in the fourth quarter of 2020 from 3.64% in the final three months of 2019. Partially offsetting the impact of the lower net interest margin was a 19% rise in average earning assets, from $110.6 billion in 2019 to $131.9 billion in 2020. The $21.3 billion rise in average earning assets was driven by a $13.3 billion increase in low- yielding deposit balances at the Federal Reserve Bank of New York and other banks and an $8.4 billion increase in loans outstanding. The narrowing of the net interest margin reflects the lower interest rate environment due to actions initiated by the Federal Reserve to decrease its target Federal funds rate three times in the second half of 2019 (each by a .25% increment) and twice in March of 2020 (first by .50%, then another by 1.0%). Average balances of commercial loans and leases were $27.7 billion in the recent quarter, up $4.2 billion or 18% from $23.5 billion in the fourth quarter of 2019. That increase was due to PPP loans originated in 2020 that averaged $6.2 billion in the final 2020 quarter. Average commercial real estate loan balances aggregated $37.7 billion in the final quarter of 2020, up $2.7 billion or 8% from $35.0 billion in the year-earlier quarter. Included in those totals were average balances of loans held for sale of $307 million in the final three months of 2020, compared with $201 million in the corresponding period of 2019. Average residential real estate loan balances increased $431 million to $16.8 billion in the fourth quarter of 2020 from $16.3 billion in the year-earlier quarter, reflecting repurchases of government-guaranteed loans from Ginnie Mae pools that are serviced by the Company that were partially offset by ongoing repayments of loans obtained in the acquisition of Hudson City. Also contributing to the increase were loans held for sale that averaged $645 million and $382 million in the final quarters of 2020 and 2019, respectively. Consumer loans averaged $16.5 billion in the last three months of 2020, $1.2 billion or 8% higher than in the year-earlier quarter. That increase resulted from higher average balances of recreational finance loans of $1.6 billion and automobile loans of $145 million, offset, in part, by a $485 million decline in average balances of home equity narrowed in the fourth quarter of 2020 to 2.90%, down 40 basis points from 3.30% in the corresponding quarter of 2019. The yield on earning assets in the last three months of 2020 was of 3.15%, down 112 basis points from the year-earlier quarter. That decline reflects the impactmm decreases in short-term interest rates initiated by the Federal Reserve in the second half of 2019 and in March 2020 that contributed to lower yields on loans and leases. The rate paid on interest-bearing liabilities in the 2020’s final quarter was .25%, down 72 basis points from .97% in the similar quarter of 2019. That decrease reflects the low interest rate environment and its impact on rates paid on deposits, as well as repayments of long-term borrowings. The contribution of net interest-free funds to the Company’s net interest margin was .10% and .34% in the fourth quarters of 2020 and 2019, respectively. As a result, the Company’s net interest margin narrowed to 3.00% in the fourth of 2020 from 3.64% in the year-earlier period. loans and lines of credit. The net interest spread quarter qq ff The provision for credit losses was $75 million for the quarter ended December 31, 2020, compared with $54 million in the year-earlier period. Net loan charge-offs were $97 million in the last three months of 2020, representing an annualized .39% of average loans and leases outstanding, compared with $41 million or .18% during the similar 2019 period. Net charge-offs in the fourth quarters of 2020 and 2019 included: net recoveries of residential real estate loans of $1 million in 2020 and net charge-offs of less than $1 million in 2019; net charge-offs of commercial real estate loans of $12 million in 2020, compared with $1 million in 2019; net charge-offs of commercial loans of $67 million in 2020 and $14 million in 2019; and net charge-offs of consumer loans of $19 million in 2020 and $27 million in 2019. 106 Other income rose to $551 million in the fourth quarter of 2020 from $521 million in the similar 2019 period. That improvement reflects a $30 million distribution from BLG and higher mortgage banking revenues, partially offset by declines in service charges on deposit accounts, loan syndication fees and trading account and foreign exchange gains. The rise in mortgage banking revenues predominantly reflects higher origination income from the residential and commercial mortgage banking businesses. Other expense totaled $845 million during the recent quarter, compared with $824 million in the final quarter of 2019. Included in such amounts are expenses considered to be “nonoperating” in nature consisting of amortization of core deposit and other intangible assets of $3 million and $4 million during the quarters ended December 31, 2020 and 2019, respectively. Exclusive of those nonoperating expenses, noninterest operating expenses were $842 million in the fourth quarter of 2020 and $819 million in the corresponding 2019 quarter. The higher level of expenses in the recent quarter as compared with the fourth quarter of 2019 was largely attributable to increased costs for salaries and employee benefits, changes in the valuation allowance for capitaliz mortgage servicing rights and $14 million of expenses related to the planned transition of the support for the Company’s retail brokerage and advisory business to the platform of LPL Financial, partially offset by lower costs for professional and outside services, advertising and marketing, and travel and entertainment. The last two categories reflect reduced business activities stemming from the impactmm of the COVID-19 pandemic. The Company’s efficiency ratio during the final quarters of 2020 and 2019 was 54.6% and 53.1%, respectively. Table 25 includes a reconciliation of other expense to noninterest operating expense and the calculation of the efficiency ratio for each of the quarters of 2020 and 2019. ed residential aa Segment Information In accordance with GAAP, the Company’s reportable segments have been determined based upon its internal profitability reporting system, which is organized by strategic business unit. Certain strategic business units have been combined for segment information reporting purposes where the nature of the products and services, the type of customer, and the distribution of those products and services are similar. The reportable segments are Business Banking, Commercial Banking, Commercial Real Estate, Discretionary Portfolio, Residential Mortgage Banking and Retail Banking. The financial information of the Company’s segments was compiled utilizing the accounting mm policies described in note 22 of Notes to Financial Statements. The management accounting policies and processes utilized in compiling segment financial information are highly subjective and, unlike financial accounting, are not based on authoritative guidance similar to GAAP. As a result, reported segments and the financial information of the reported segments are not necessarily comparable with similar information reported by other financial institutions. Furthermore, changes in management structure or allocation methodologies and procedures may result in changes in reported segment financial data. Financial information about the Company’s segments is presented in note 22 of Notes to Financial Statements. The Business Banking segment provides a wide range of services to small businesses and through the Company’s branch network, professionals within markets served by the Companymm business banking centers and other delivery channels such as telephone banking, Internet banking and automated teller machines. Services and products offered by this segment include various business loans and leases, including loans guaranteed by the Small Business Administration, business credit cards, deposit products, and financial services such as cash management, payroll and direct deposit, merchant credit card and letters of credit. The Business Banking segment recorded net income of $159 million in 2020, compared with $168 million in 2019. That 6% decline resulted from a $10 million decrease in service charges on deposit accounts, a $9 million increase in the 107 ff transaction-related fees. The growth in net interest income reflected provision for credit losses, due largely to higher net charge-offs, and higher personnel-related costs of $7 million. Those unfavorable factors were partially offset by an $11 million increase in net interest income. The decrease in service charges on deposit accounts reflected the impact of the pandemic that has resulted in reduced customer transaction activity and higher customer deposit levels that can be used to offset an increase in average outstanding deposit and loan balances of $3.0 billion and $2.4 billion, respectively, partially offset by a narrowing of the net interest margin on deposits and loans of 89 basis points and 17 basis points, respectively. The growth in average deposits reflects customers’ desire for liquidity given the low interest rate environment and the pandemic. The rise in average loan balances reflects PPP loans originated during 2020, which averaged $2.4 billion in 2020 in this segment. The Business Banking segment contributed net income of $168 million in 2018. Higher net interest income of $17 million in 2019 was largely offset by increases of $11 million in centrally- allocated costs associated with data processing, risk management and other support services provided to the Business Banking segment and $6 million in the provision for credit losses, primarily due to higher net charge-offs. The higher net interest income reflected a six basis point widening of the net interest margin on deposits, higher average deposit balances of $192 million and higher average outstanding loan balances of $151 million. The Commercial Banking segment provides a wide range of credit products and banking services for middle-market and large commercial customers, mainly within the markets served by the Company. Services provided by this segment include commercial lending and leasing, letters of credit, deposit products, and cash management services. The Commercial Banking segment contributed net income of $508 million in 2020, down from $520 million in 2019. The decline in net income from 2019 was predominantly driven by a $48 million increase in the provision for credit losses, due to higher loan balances and net charge-offs. Also contributing to the lower net income was a $9 million write-down of equipment in 2020 that was leased to customers. Offsetting the noted unfavorable factors were a $35 million increase in net interest income and an $11 million decrease in centrally-allocated costs associated with data processing, risk management and other support services provided to the Commercial Banking segment. The increased net interest income reflected higher average outstanding deposit and loan balances of $6.2 billion and $2.2 billion, respectively, partially offset by an 84 basis point narrowing of the net interest margin on deposits. The increase in average deposits reflects customers’ desire for liquidity given the low interest rate environment and the pandemic. The rise in average loan balances reflects average PPP loans of $2.0 billion in this segment in 2020. Net income for the Commercial Banking segment totaled $539 million in 2018. The 3% decline in net income in 2019 as compared with 2018 resulted from an $18 million increase in centrally-allocated costs, largely associated with data processing, risk management and other support services provided to the Commercial Banking segment, a higher provision for credit losses of $17 million primarily due to lower recoveries of previously charged-off loans, and higher personnel- related costs of $6 million. Partially offsetting those unfavorable factors were lower FDIC assessments of $11 million and a $7 million rise in net interest income. The increase in net interest income reflected higher average outstanding loan balances of $1.4 billion and a five basis point widening of the net interest margin on deposits offset, in part, by a narrowing of the net interest margin on loans of seven basis points and lower average deposit balances of $612 million. The Commercial Real Estate segment provides credit and deposit services to its customers. Commercial real estate loans may be secured by apartment/multifamily buildings; office, retail and industrial space; or other types of collateral. Activities of this segment also include the origination, sales and servicing of commercial real estate loans through the Fannie Mae DUS program and other programs. Commercial real estate loans held for sale are included in this segment. Net income of the Commercial Real Estate segment aggregated $382 million in 2020, down 21% from $486 million in 2019. That decline resulted from a $106 million rise in the provision for credit losses, due to higher 108 loan balances and net charge-offs, a decrease in net interest income of $19 million, higher salaries and employee benefits expense of $11 million, largely reflecting increased incentive compensation costs, and lower trading account and foreign exchange gains of $9 million, resulting from decreased activity related to interest rate swap agreements executed on behalf of commercial customers. Partially offsetting those unfavorable factors was a $10 million rise in commercial mortgage banking revenues, due in part to wider margins on loans originated for sale. The lower net interest income was largely attributable to a narrowing of the net interest margin on deposits and loans of 76 basis points and 14 basis points, respectively, partially offset by higher average outstanding loan balances of $1.7 billion. Net income for this segment was $453 million in 2018. The 7% increase in net income from 2018 to 2019 resulted from a $27 million increase in net interest income, reflecting higher average outstanding loan balances of $914 million, higher mortgage banking revenues of $15 million, due largely to increased origination activities, higher trading account and foreign exchange gains of $13 million, resulting from increased activity related to interest rate swap agreements executed on behalf of commercial customers, and reduced FDIC assessments of $13 million. Those favorable factors were partially offset by a $25 million increase in centrally-allocated costs associated with data processing, risk management and other support services provided to the Commercial Real Estate segment and an $11 million rise in personnel-related expenses, refleff cting merit and other increases and higher incentive-based compensation. mm The Discretionary Portfolio segment includes investment and trading account securities, residential real estate loans and other assets, short-term and long-term borrowed funds, brokered deposits, and Cayman Islands office deposits. This segment also provides foreign exchange services to customers. The Discretionary Portfolio segment recorded net income of $327 million in 2020 and $144 million in 2019. That significant increase was driven by a $277 million rise in net interest income, reflecting additional income from interest rate swap agreements utilized as part of the Company’s management of interest rate risk. Partially offsetting that factor were valuation losses associated with marketable equity securities (compared with gains in the 2019 period) representing a change of $25 million. Net income of the Discretionary Portfolio segment aggregated $116 million in 2018. The 24% rise in the 2019’s net income as compared with 2018 was predominantly due to $18 million of unrealized valuation gains associated with marketable equity securities (compared with unrealized losses of $6 million in 2018), higher trading account and foreign exchange gains of $7 million resulting from lower valuation losses on interest rate floor contracts and a $7 million decline in FDIC assessments, partially offset by lower net interest income of $18 million, reflecting lower average outstanding loan balances. The Residential Mortgage Banking segment originates and services residential mortgage loans and sells substantially all of those loans in the secondary market to investors or to the Discretionary Portfolio segment. The Company periodically purchases the rights to service loans and also sub- services residential real estate loans for others. Residential real estate loans held for sale are included in this segment. The Residential Mortgage Banking segment’s net income rose 85% to $134 million in 2020 from $72 million in 2019. That improvement resulted from a $131 million increase in revenues associated with mortgage origination and sales activities (including intersegment revenues) and higher net interest income of $33 million, reflecting increased average outstanding balances of deposits and loans of $1.1 billion and $1.0 billion, respectively. Offsetting those favorable factors were higher servicing-related costs (including intersegment costs and increases to the valuation allowance for capitalized residential mortgage servicing rights) of $37 million, higher personnel- related costs of $22 million, reflecting increased headcount and higher commissions, lower revenues of $17 million associated with servicing and sub-servicing residential real estate loans (including intersegment revenues), and a $14 million rise in centrally-allocated costs associated with data processing, risk management and other support services provided to the Residential Mortgage Banking segment. The Residential Mortgage Banking segment’s net income in 2019 was up 59% 109 from the $45 million earned in 2018. That improvement was attributable to higher revenues of $47 million associated with servicing and sub-servicing residential real estate loans (including intersegment revenues), a $37 million rise in revenues from mortgage origination and sales activities (including intersegment revenues), and higher net interest income of $6 million, reflecting a widening of the net interest margin on deposits of 22 basis points and higher average deposit balances of $751 million, offset, in part, by a narrowing of the net interest margin on loans of 73 basis points. Partially offsetting those favorable factors were a $24 million increase in servicing- related costs (including intersegment costs and increases to the valuation allowance for capitalized residential mortgage servicing rights), higher outside data processing and software expenses of $14 million, and an $8 million rise in personnel-related costs. The Retail Banking segment offers a variety of services to consumers through several deliveryr channels which include branch offices, automated teller machines, telephone banking and Internet banking. The Company has branch offices in New Yorkr State, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and the District of Columbia. Credit services offered by this segment include consumer installment loans, automobile and recreational finance loans (originated both directly and indirectly through dealers), home equity loans and lines of credit, and credit cards. The segment also offers to its customers deposit products, including demand, savings and time accounts, investment products, including mutual funds and annuities, and other services. Net income for the Retail Banking segment was $365 million in 2020, down 31% from $528 million in 2019. That decrease was predominantly attributable to a $185 million decline in net interest income, reflecting a 74 basis point narrowing of the net interest margin on deposits partially offset by higher average outstanding deposit and loan balances of $2.4 billion and $1.4 billion, respectively, and a $51 million decrease in consumer service charges on deposit accounts. The lower consumer service charges reflect fee waivers and lower transaction activity as a result of the COVID-19 pandemic. Those unfavorable factors were offset, in part, by a $17 million decrease in advertising and marketing expenses due to reduced business activities related to the pandemic and a $14 million decline in the provision for credit losses. Net income for the Retail Banking segment totaled $541 million in 2018. Factors contributing to the decline in net income from 2018 to 2019 included a $20 million rise in personnel-related costs due largely to merit and other increases, higher professional services and other operating expenses of $15 million, a $10 million rise in the provision for credit losses, due to higher net charge-offs and loan balances, and a $9 million increase in centrally- allocated costs, largely associated with data processing, risk management and other support services provided to the Retail Banking segment. Those factors were partially offset by increases of $39 million in net interest income and $8 million in service charges on deposit accounts. The net interest higher average outstanding loan balances of $1.2 billion and a widening of income growth reflected the net interest margin on deposits of 10 basis points, partially offset by lower average deposit balances of $1.2 billion. ff The “All Other” category reflects other activities of the Company that are not directly attributable to the reported segments. Reflected in this category are the amortization of core deposit and other intangible assets resulting from the acquisitions of financial institutions, distributions from BLG, merger-related expenses resulting from acquisitions (when incurred) and the net impact of the Company’s allocation methodologies for internal transfers for funding charges and credits associated with the earning assets and interest-bearing liabilities of the Company’s reportablea segments and the provision for credit losses. The “All Other” category also includes trust income of the Company that reflects the ICS and WAS business activities. The various components of the “All Other” category resulted in a net loss of $523 million in 2020, compared with net income of $11 million and $55 million in 2019 and 2018, respectively. The net loss in 2020 as compared with 2019’s net income resulted from a $476 million increase in the provision for credit losses, the unfavorable impact from mm the Company’s allocation methodologies for internal transfers for funding charges and credits 110 associated with earning assets and interest-bearing liabilities of the Company’s reportable segments, and a $29 million increase in outside data processing and software costs. Those unfavorable factors were partially offset by a $112 million decrease in professional and outside services, a $49 million decrease in accruals for legal matters, a $48 million charge in 2019 from the sale of an affiliated asset manager, higher trust income of $29 million, and increased income from BLG during 2020 of $16 million. As compared with 2018, the lower net income in 2019 resulted from the $48 million charge from the sale of the affiliated asset manager and higher expenses for salaries and employee benefits, equipment and net occupancy, and professional services (net of allocations of centralized support services to other segments). Those unfavorable factors were partially offset by lower accruals for legal matters of $79 million ($56 million in 2019, compared with $135 million in 2018), higher trust income of $35 million, the favorable impact from the Company’s allocation methodologies for internal transfers for funding charges and credits associated with earning assets and interest-bearing liabilities of the Company’s reportable segments, lower contributions to The M&T Charitable Foundation of $29 million, and a $13 million increase in income from BLG. Recent Accounting Developments A discussion of recent accounting developments is included in note 26 of Notes to Financial Statements. Forward-Looking Statements Management’s Discussion and Analysis of Financial Condition and Results of Operations and other sections of this Annual Report contain forward-looking statements that are based on current expectations, estimates and projections about the Company’s business, management’s beliefs and assumptions made by management. Any statement that does not describe historical or current facts is a forward-looking statement, including statements regarding the potential effects of the COVID-19 pandemic on the Company’s business, financial condition, liquidity and results of operations. Forward-looking statements are typically identified by words such as “believe,” “expect,” “anticipate,” “intend,” “target,” “estimate,” “continue,” “positions,” “prospects” or “potential,” by future conditional verbs such as “will,” “would,” “should,” “could,” or “may,” or by variations of such words or by similar expressions. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions (“Future Factors”) which are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or forecasted in such forward-looking statements. Forward-looking statements speak only as of the date they are made and the Company assumes no duty to update forward-looking statements. Future Factors include changes in interest rates, spreads on earning assets and interest-bearing liabilities, and interest rate sensitivity; prepayment speeds, loan originations, credit losses and market values on loans, collateral securing loans, and other assets; sources of liquidity; common shares outstanding; common stock price volatility; fair value of and number of stock-based compensation awards to be issued in future periods; risks and uncertainties relating to the impact of the COVID-19 pandemic; the impact of changes in market values on trust-related regulation affecting the financial services industry as a whole, and M&T and its subsidiaries individually or collectively, including tax legislation or regulation; regulatory supervision and oversight, including monetary policy and capital requirements; changes in accounting policies or procedures as may be required by the Financial Accounting Standards Board, regulatory agencies or legislation; increasing price and product/service competition by competitors, including new entrants; rapid technological developments and changes; the ability to continue to introduce competitive new products and services on a timely, cost-effective basis; the mix of products/services; containing costs and expenses; governmental and public policy changes; protection and validity of intellectual revenues; legislation and/or rr 111 property rights; reliance on large customers; technological, implementation and cost/financial risks in large, multi-year contracts; the outcome of pending and future litigation and governmental proceedings, including tax-related examinations and other matters; continued availability of financing; financial resources in the amounts, at the times and on the terms required to support M&T and its subsidiaries' future businesses; and material differences in the actual financial results of merger, acquiqq sition and investment activities compared with M&T's initial expectations, including the full realization of anticipated cost savings and revenue enhancements. These are representative of the Future Factors that could affect the outcome of the forward- looking statements. In addition, such statements could be affected by general industry and market conditions and growth rates, general economic and political conditions, either nationally or in the states in which M&T and its subsidiaries do business, including interest rate and currency exchange rate fluctuations, changes and trends in the securities markets, and other Future Factors. dd Further, statements about the potential effects of the COVID-19 pandemic on the Company’s business, financial condition, liquidity and results of operations may constitute forward-looking statements and are subject to the risk that the actual effects may differ, possibly materially, from what is reflected in those forward-looking statements due to factors and future developments that are uncertain, unpredictable and in many cases beyond the Company’s control, including the scope and duration of the pandemic, actions taken by governmental authorities in response to the pandemic, and the direct and indirect impact of the pandemic on customers, clients, third parties and the Company. 112 Table 24 QUARTERLY TRENDS 2020 Quarters 2019 Quarters Fourth Third Second First Fourth Third Second First Earnings and dividends per share Amounts in thousands, excepte Interest income (taxable-equivalent basis) ......................... $ 1,042,862 49,610 Interest expense .................................................................. 993,252 Net interest income............................................................. 75,000 Less: provision for credit losses ......................................... 551,250 Other income ...................................................................... 845,008 Less: other expense............................................................. 624,494 Income before income taxes............................................... 149,382 Applicable income taxes..................................................... Taxable-equivalent adjustment........................................... 3,972 Net income.......................................................................... $ 471,140 Net income available to common shareholders-diluted ..... $ 451,869 Per common share data 1,005,180 58,066 947,114 150,000 520,561 826,774 490,901 114,746 4,019 372,136 1,036,476 75,105 961,371 325,000 487,273 807,042 316,602 71,314 4,234 241,054 1,125,482 143,614 981,868 250,000 529,360 906,416 354,812 80,927 5,063 268,822 1,191,295 177,070 1,014,225 54,000 521,040 823,683 657,582 159,124 5,392 493,066 1,235,048 199,579 1,035,469 45,000 527,779 877,619 640,629 154,969 5,579 480,081 1,243,838 196,432 1,047,406 55,000 512,095 873,032 631,469 152,284 5,925 473,260 1,232,276 176,249 1,056,027 22,000 500,765 894,348 640,444 151,735 5,967 482,742 353,400 223,099 250,701 473,372 461,410 452,633 462,086 Basic earnings............................................................. $ Diluted earnings.......................................................... Cash dividends............................................................ $ 3.52 3.52 1.10 2.75 2.75 1.10 1.74 1.74 1.10 1.93 1.93 1.10 3.60 3.60 1.10 3.47 3.47 1.00 3.34 3.34 1.00 3.35 3.35 1.00 Average common shares outstanding Basic ........................................................................... Diluted ........................................................................ 128,303 128,379 128,285 128,355 128,275 128,333 129,696 129,755 131,512 131,549 132,965 132,999 135,433 135,464 137,889 137,920 Performance ratios, annualized Return on Average assets ............................................................ Average common shareholders’ equity ...................... 1.30 % 12.07 % 1.06 % 9.53 % .71 % 6.13 % .90 % 7.00 % 1.60 % 12.95 % 1.58 % 12.73 % 1.60 % 12.68 % 1.68 % 13.14 % Net interest margin on average earning assets (taxable-equivalent basis)................................................ 3.00 % 2.95 % 3.13 % 3.65 % 3.64 % 3.78 % 3.91 % 4.04 % Nonaccrual loans to total loans and leases, net of unearned discount........................................................... 1.92 % 1.26 % 1.18 % 1.13 % 1.06 % 1.12 % .96 % .99 % Net operating (tangible) results (a) Net operating income (in thousands).................................. $ 473,453 Diluted net operating income per common share............... $ 3.54 Annualized return on 375,029 2.77 243,958 1.76 271,705 1.95 496,237 3.62 483,830 3.50 477,001 3.37 486,440 3.38 Average tangible assets .............................................. Average tangible common shareholders’ equity ........ Efficiency ratio (b) ............................................................. 1.35 % 17.53 % 54.6 % 1.10 % 13.94 % 56.2 % .74 % 9.04 % 55.7 % .94 % 10.39 % 58.9 % 1.67 % 19.08 % 53.1 % 1.66 % 18.85 % 55.9 % 1.68 % 18.83 % 56.0 % 1.76 % 19.56 % 57.6 % Balance sheet data In millions, except per share Average balances Total assets (c) ............................................................ $ 144,563 139,958 Total tangible assets (c) .............................................. 131,916 Earning assets ............................................................. Investment securities .................................................. 7,195 98,666 Loans and leases, net of unearned discount................ 120,976 Deposits ...................................................................... 14,963 Common shareholders’ equity (c) .............................. 10,358 Tangible common shareholders’ equity (c) ................ At end of quarter Total assets (c) ............................................................ $ 142,601 137,998 Total tangible assets (c) .............................................. 129,295 Earning assets ............................................................. 7,046 Investment securities .................................................. 98,536 Loans and leases, net of unearned discount................ Deposits ...................................................................... 119,806 Common shareholders’ equity, net of undeclared cumulative preferred dividends (c)........................ Tangible common shareholders’ equity (c) ................ Equity per common share ........................................... Tangible equity per common share ............................ 14,937 10,334 116.39 80.52 140,181 135,574 127,689 7,876 98,210 116,306 14,823 10,216 138,627 134,021 126,418 7,723 98,447 115,163 14,851 10,245 115.75 79.85 136,446 131,836 123,492 8,500 97,797 111,795 14,703 10,093 139,537 134,928 127,149 8,454 97,758 114,968 14,695 10,086 114.54 78.62 120,585 115,972 108,226 9,102 91,706 96,166 14,470 9,857 124,578 119,966 112,046 8,957 94,142 100,183 14,566 9,954 113.54 77.60 122,554 117,938 110,581 10,044 90,244 96,903 14,582 9,966 119,873 115,258 107,673 9,497 90,923 94,770 14,467 9,852 110.78 75.44 120,388 115,769 108,643 11,075 90,078 94,095 14,464 9,845 125,501 120,883 113,067 10,678 89,823 95,114 14,530 9,912 109.84 74.93 118,487 113,864 107,511 12,170 89,150 91,371 14,398 9,775 121,555 116,934 110,323 11,580 89,878 91,681 14,457 9,836 107.73 73.29 116,839 112,213 106,096 12,949 88,477 89,733 14,337 9,711 120,025 115,400 108,849 12,537 88,640 90,470 14,353 9,728 105.04 71.19 (a) (b) (c) Excludes amortization and balances related to goodwill and core deposit and other intangible assets and merger-related expenses which, except in the calculation of the efficiency ratio, are net of applicable income tax effects. A reconciliation of net income and net operating income appears in Table 25. Excludes impact of merger-related expenses and net securities transactions. The difference between total assets and total tangible assets, and common shareholders’ equity and tangible common shareholders’ equity, represents goodwill, core deposit and other intangible assets, net of applicable deferred tax balances. A reconciliation of such balances appears in Table 25. 113 Table 25 RECONCILIATION OF QUARTERLY GAAP TO NON-GAAP MEASURES 2020 Quarters 2019 Quarters Fourth Third Second First Fourth Third Second First Income statement data (in thousands, except per share) Net income Net income........................................................... $ Amortization of core deposit and other intangible assets (a) .......................................... Net operating income................................... $ Earnings per common share Diluted earnings per common share .................... $ Amortization of core deposit and other intangible assets (a) .......................................... Diluted net operating earnings per common share ............................................ $ Other expense Other expense ...................................................... $ Amortization of core deposit and other intangible assets................................................ Noninterest operating expense..................... $ Efficiency ratio Noninterest operating expense (numerator) ........ $ Taxable-equivalent net interest income ............... $ Other income ....................................................... Less: Gain (loss) on bank investment securities ............................................................ 1,619 Denominator ................................................ $ 1,542,883 471,140 372,136 241,054 268,822 493,066 480,081 473,260 482,742 2,313 473,453 2,893 375,029 2,904 243,958 2,883 271,705 3,171 496,237 3,749 483,830 3,741 477,001 3,698 486,440 3.52 .02 3.54 2.75 .02 2.77 1.74 .02 1.76 1.93 .02 1.95 3.60 .02 3.62 3.47 .03 3.50 3.34 .03 3.37 3.35 .03 3.38 845,008 826,774 807,042 906,416 823,683 877,619 873,032 894,348 (3,129 ) 841,879 (3,914 ) 822,860 (3,913 ) 803,129 (3,913 ) 902,503 (4,305 ) 819,378 (5,088 ) 872,531 (5,077 ) 867,955 (5,020 ) 889,328 841,879 993,252 551,250 822,860 947,114 520,561 803,129 961,371 487,273 902,503 981,868 529,360 819,378 872,531 867,955 889,328 1,014,225 521,040 1,035,469 527,779 1,047,406 512,095 1,056,027 500,765 2,773 1,464,902 6,969 1,441,675 (20,782 ) 1,532,010 (6,452 ) 1,541,717 3,737 1,559,511 8,911 1,550,590 11,841 1,544,951 Efficiency ratio .................................................... 54.6 % 56.2 % 55.7 % 58.9 % 53.1 % 55.9 % 56.0 % 57.6 % Balance sheet data (in millions) Average assets Average assets ..................................................... $ Goodwill .............................................................. Core deposit and other intangible assets.............. Deferred taxes...................................................... Average tangible assets................................ $ Average common equity Average total equity............................................. $ Preferred stock..................................................... Average common equity.............................. Goodwill .............................................................. Core deposit and other intangible assets.............. Deferred taxes...................................................... Average tangible common equity ................ $ At end of quarter Total assets Total assets .......................................................... $ Goodwill .............................................................. Core deposit and other intangible assets.............. Deferred taxes...................................................... Total tangible assets..................................... $ Total common equity Total equity.......................................................... $ Preferred stock..................................................... Undeclared dividends - cumulative preferred stock ................................................... Common equity, net of undeclared cumulative preferred dividends ................ Goodwill .............................................................. Core deposit and other intangible assets.............. Deferred taxes...................................................... Total tangible common equity ..................... $ (a) After any related tax effect. 144,563 (4,593 ) (16 ) 4 139,958 16,213 (1,250 ) 14,963 (4,593 ) (16 ) 4 10,358 140,181 (4,593 ) (19 ) 5 135,574 16,073 (1,250 ) 14,823 (4,593 ) (19 ) 5 10,216 142,601 (4,593 ) (14 ) 4 137,998 138,627 (4,593 ) (17 ) 4 134,021 136,446 (4,593 ) (23 ) 6 131,836 15,953 (1,250 ) 14,703 (4,593 ) (23 ) 6 10,093 139,537 (4,593 ) (21 ) 5 134,928 120,585 (4,593 ) (27 ) 7 115,972 15,720 (1,250 ) 14,470 (4,593 ) (27 ) 7 9,857 124,578 (4,593 ) (25 ) 6 119,966 122,554 (4,593 ) (31 ) 8 117,938 15,832 (1,250 ) 14,582 (4,593 ) (31 ) 8 9,966 119,873 (4,593 ) (29 ) 7 115,258 120,388 (4,593 ) (36 ) 10 115,769 15,837 (1,373 ) 14,464 (4,593 ) (36 ) 10 9,845 125,501 (4,593 ) (33 ) 8 120,883 118,487 (4,593 ) (41 ) 11 113,864 15,630 (1,232 ) 14,398 (4,593 ) (41 ) 11 9,775 121,555 (4,593 ) (38 ) 10 116,934 116,839 (4,593 ) (45 ) 12 112,213 15,569 (1,232 ) 14,337 (4,593 ) (45 ) 12 9,711 120,025 (4,593 ) (44 ) 12 115,400 16,187 (1,250 ) 16,101 (1,250 ) 15,945 (1,250 ) 15,816 (1,250 ) 15,717 (1,250 ) 15,780 (1,250 ) 15,692 (1,232 ) 15,588 (1,232 ) — — — — — — (3 ) (3 ) 14,937 (4,593 ) (14 ) 4 10,334 14,851 (4,593 ) (17 ) 4 10,245 14,695 (4,593 ) (21 ) 5 10,086 14,566 (4,593 ) (25 ) 6 9,954 14,467 (4,593 ) (29 ) 7 9,852 14,530 (4,593 ) (33 ) 8 9,912 14,457 (4,593 ) (38 ) 10 9,836 14,353 (4,593 ) (44 ) 12 9,728 114 Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Incorporated by reference to the discussion contained in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” under the captions “Liquidity, Market Risk, and Interest Rate Sensitivity” (including Table 22) and “Capital.” Item 8. Financial Statements and Supplementary Data. Financial Statements and Supplementary Data consist of the financial statements as indexed and presented below and Table 24 “Quarterly Trends” presented in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Index to Financial Statements and Financial Statement Schedules Report on Internal Control Over Financial Reporting ................................................................... Report of Independent Registered Public Accounting Firm .......................................................... Consolidated Balance Sheet — December 31, 2020 and 2019...................................................... Consolidated Statement of Income — Years ended December 31, 2020, 2019 and 2018 ............ Consolidated Statement of Comprehensive Income — Years ended Decemberm 31, 2020, 2019 and 2018 .................................................................................................................................... Consolidated Statement of Cash Flows — Years ended December 31, 2020, 2019 and 2018..... Consolidated Statement of Changes in Shareholders’ Equity — Years ended December 31, 2020, 2019 and 2018 ................................................................................................................. Notes to Financial Statements ........................................................................................................ 116 117 120 121 122 123 124 125 115 Report on Internal Control Over Financial Reporting Management is responsible for establishing and maintaining adequate internal control over financial reporting at M&T Bank Corporation and subsidiaries (“the Company”). Management has assessed the effeff ctiveness of the Company’s based on criteria described in “Internal Control — Integrated Framework (2013)” issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on that assessment, management concluded that the Company maintained effective internal control over financial reporting as of December 31, 2020. internal control over financial reporting as of December 31, 2020 mm The consolidated financial statements of the Company have been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, that was engaged to express an opinion as to the fairness of presentation of such financial statements. PricewaterhouseCoopers LLP was also engaged to assess the effectiveness of the Company’s control over financial reporting. The report of PricewaterhouseCoopers LLP follows this report. internal mm M&T BANK CORPORATION René F. Jones Chairman of the Board and Chief Executive Officer Darren J. King Executive Vice President and Chief Financial Officer 116 Report of Independent Registered Public Accounting Firm To the Boardaa M&T Bank Corporation of Directors and Shareholders of Opinions on the Financial Statements and Internal Control over Financial ii Reporting We have audited the accompanying consolidated balance sheet of M&T Bank Corporation and its subsidiaries (the “Company”) as of December 31, 2020 and 2019, and the related consolidated statements of income, of comprehensive for each of the three years in the period ended December 31, 2020, including the related notes (collectively referred to as the “consolidated financial statements”). We also have audited the Company's internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). income, of changes in shareholders' equity and of cash flows mm In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO. Change in Accounting Principlell As discussed in Note 1 to the consolidated financial statements, the Company changed the manner in which it accounts for the allowance for credit losses as of January 1, 2020. Basis for Opinions The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effect iveness of internal control over financial reporting, included in the accompanying ff Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express opinions on the Company’s consolidated financial statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by 117 management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions. Definition and Limitations of Internal Control over Financial Reportingii A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Critical Audit Matters The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complexmm The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. judgments. Allowance for Credit Losses – Adjustments to model forecaststt As described in Notes 1 and 4 to the consolidated financial statements, the Company’s allowance for credit losses of $1.7 billion reflects management's expected credit losses in the portfolio of $98.5 billion as of December 31, 2020. For purposes of determining the level of the allowance for credit losses, management evaluates the Company’s loan and lease portfolio by type. Management utilizes statistically developed models to project principal balances over the remaining contractual lives of the loan portfolios and to determine estimated credit losses through a reasonable and supportable forecast period. Model forecasts may be adjusted for inherent limitations or biases that have been identified through independent validation and back-testing of model performance to actual realized results. Management also considered the impact of portfolio concentrations, changes in underwriting 118 practices, product expansions into new markets, imprecision in its economic forecasts, geopolitical conditions and other risk factors that might influence the loss estimation process. The principal considerations for our determination that performing procedures relating to the allowance for credit losses, specifically adjustments (i) the significant judgment by management in determining the adjustments to model forecasts, which led to a high degree of auditor judgment and subjectivity in performing procedures related to management’s determination of the adjustments to model forecasts, (ii) the significant audit effort in evaluating the audit evidence related to the adjustments to model forecasts, and (iii) the audit effort involved the use of professionals with specialized skill and knowledge. to model forecasts, is a critical audit matter are d Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the Company’s allowance for credit losses estimation process, including controls over adjustments to model forecasts. These procedures also included, among others, testing management’s process for determining the allowance for credit losses and adjustments to model forecasts, including evaluating the appropriateness of management’s methodology, testing the data utilized by management and evaluating the reasonableness of significant assumptions relating to the adjustments assumptions relating to adjustments to model forecasts involved evaluating portfolio composition and concentration, as well as relevant market data. Professionals with specialized skill and knowledge were used to assist in evaluating the appropriateness of management’s methodology and the reasonableness of significant assumptions relating to the adjustments to model forecasts. to model forecasts. Evaluating significant d Buffalo, New York February 22, 2021 We have served as the Company’s auditor since 1984. 119 M&T BANK CORPORATION AND SUBSIDIARIES Consolidated Balance Sheet (Dollars in thousands, except per share) Assets Cash and due from banks .............................................................................................................. $ Interest-bearing deposits at banks ................................................................................................. Federal funds sold ......................................................................................................................... Trading account............................................................................................................................. Investment securities (includes pledged securities that can be sold or repledged of $105,136 at December 31, 2020; $200,339 at December 31, 2019) Available for sale (cost: $4,621,027 at December 31, 2020; December 31 2020 2019 1,552,743 23,663,810 — 1,068,581 $ 1,432,805 7,190,154 3,500 470,129 $6,258,276 at December 31, 2019)...................................................................................... 4,822,606 6,318,776 Held to maturity (fair value: $1,842,281 at December 31, 2020; $2,699,206 at December 31, 2019)...................................................................................... 1,748,989 2,656,917 Equity and other securities (cost: $449,008 at December 31, 2020; $487,041 at December 31, 2019)......................................................................................... Total investment securities............................................................................................... Loans and leases............................................................................................................................ Unearned discount .................................................................................................................. Loans and leases, net of unearned discount ........................................................................ Allowance for credit losses..................................................................................................... Loans and leases, net ........................................................................................................... Premises and equipment................................................................................................................ Goodwill ....................................................................................................................................... Core deposit and other intangible assets ....................................................................................... Accrued interest and other assets .................................................................................................. Total assets ....................................................................................................................... $ Liabilities Noninterest-bearing deposits......................................................................................................... $ Savings and interest-checking deposits......................................................................................... Time deposits ................................................................................................................................ Deposits at Cayman Islands office................................................................................................ Total deposits ................................................................................................................... Short-term borrowings .................................................................................................................. Accrued interest and other liabilities ............................................................................................ Long-term borrowings .................................................................................................................. Total liabilities ................................................................................................................. Shareholders' equity Preferred stock, $1.00 par, 1,000,000 shares authorized; Issued and outstanding: Liquidation preference of $1,000 per share: 350,000 shares at December 31, 2020 and December 31, 2019; Liquidation preference of $10,000 per share: 90,000 shares at December 31, 2020 and December 31, 2019 ................... Common stock, $.50 par, 250,000,000 shares authorized, 474,102 7,045,697 98,875,788 (339,921) 98,535,867 (1,736,387) 96,799,480 1,161,558 4,593,112 14,165 6,701,959 142,601,105 47,572,884 67,680,840 3,899,910 652,104 119,805,738 59,482 2,166,409 4,382,193 126,413,822 521,558 9,497,251 91,188,525 (265,656) 90,922,869 (1,051,071) 89,871,798 1,140,924 4,593,112 29,034 5,644,050 119,872,757 32,396,407 54,932,162 5,757,456 1,684,044 94,770,069 62,363 2,337,490 6,986,186 104,156,108 $ $ 1,250,000 1,250,000 159,741,898 shares issued at December 31, 2020 and December 31, 2019 .............................. 79,871 79,871 Common stock issuable, 18,113 shares at December 31, 2020; 21,534 shares at December 31, 2019 ......................................................................................... Additional paid-in capital.............................................................................................................. Retained earnings.......................................................................................................................... Accumulated other comprehensive income (loss), net ................................................................. Treasury stock — common, at cost — 31,426,742 shares at December 31, 2020; mm 1,344 6,617,404 13,444,428 (63,032) 1,566 6,593,539 12,820,916 (206,680) 29,174,402 shares at December 31, 2019 .................................................................................. Total shareholders’ equity................................................................................................ Total liabilities and shareholders’ equity ......................................................................... $ (5,142,732) 16,187,283 142,601,105 (4,822,563) 15,716,649 119,872,757 $ See accompany m ing notes to financial statements. 120 M&T BANK CORPORATION AND SUBSIDIARIES Consolidated Statement of Income Year Ended December 31 2019 2018 (In thousands, except per share) Interest income Loans and leases, including fees ...................................................................... $ 3,975,053 Investment securities........................................................................................ Fully taxable............................................................................................... Exempt from federal taxes ......................................................................... Deposits at banks ............................................................................................. Other ................................................................................................................ Total interest income ............................................................................ 176,469 183 32,956 8,051 4,192,712 2020 Interest expense Savings and interest-checking deposits............................................................ Time deposits ................................................................................................... Deposits at Cayman Islands office................................................................... Short-term borrowings ..................................................................................... Long-term borrowings ..................................................................................... Total interest expense ........................................................................... Net interest income........................................................................................... Provision for credit losses ................................................................................ Net interest income after provision for credit losses........................................ Other income Mortgage banking revenues ............................................................................. Service charges on deposit accounts................................................................ Trust income .................................................................................................... Brokerage services income .............................................................................. Trading account and foreign exchange gains................................................... Gain (loss) on bank investment securities........................................................ Other revenues from operations....................................................................... Total other income................................................................................ ff 146,701 66,280 4,054 28 109,332 326,395 3,866,317 800,000 3,066,317 566,641 370,788 601,884 47,428 40,536 (9,421) 470,588 2,088,444 Other expense 1,950,692 Salaries and employee benefits ........................................................................ Equipment and net occupancy ......................................................................... 322,037 258,480 Outside data processing and software.............................................................. FDIC assessments ............................................................................................ 53,803 61,904 Advertising and marketing............................................................................... Printing, postage and supplies.......................................................................... 39,869 Amortization of core deposit and other intangible assets ................................ 14,869 683,586 Other costs of operations.................................................................................. 3,385,240 Total other expense............................................................................... 1,769,521 Income before taxes ......................................................................................... Income taxes .................................................................................................... 416,369 Net income........................................................................................................ $ 1,353,152 Net income available to common shareholders $ 4,442,182 $ 4,164,561 288,532 321 141,397 7,161 4,879,593 368,003 95,426 21,917 24,741 239,242 749,329 4,130,264 176,000 3,954,264 457,770 432,978 572,608 48,922 62,044 18,037 469,320 2,061,679 323,912 665 108,182 1,391 4,598,711 215,411 51,423 5,633 5,386 248,556 526,409 4,072,302 132,000 3,940,302 360,442 429,337 537,585 51,069 32,547 (6,301) 451,321 1,856,000 1,900,797 324,079 229,731 41,535 93,472 39,893 19,490 819,685 3,468,682 2,547,261 618,112 $ 1,929,149 1,752,264 298,828 199,025 68,526 85,710 35,658 24,522 823,529 3,288,062 2,508,240 590,160 $ 1,918,080 Basic ..................................................................................................... $ 1,279,066 1,279,068 Diluted .................................................................................................. $ 1,849,509 1,849,511 $ 1,836,028 1,836,035 Net income per common share Basic ..................................................................................................... $ Diluted .................................................................................................. $ 9.94 9.94 $ 13.76 13.75 12.75 12.74 See accompany m ing notes to financial statements. 121 M&T BANK CORPORATION AND SUBSIDIARIES Consolidated Statement of Comprehensive Income (In thousands) Net income ............................................................................................... Other comprehensive income (loss), net of tax and reclassification adjustments: Year Ended December 31 2019 2018 2020 $1,353,152 $1,929,149 $1,918,080 Net unrealized gains (losses) on investment securities ...................... Cash flow hedges adjustments ........................................................... Foreign currency translation adjustments........................................... Defined benefit plans liability adjustments ........................................ Total other comprehensive income (loss) ..................................... Total comprehensive income ........................................................ 107,222 172,787 2,284 (138,645) 143,648 $1,496,800 184,906 108,520 1,091 (81,116) 213,401 $2,142,550 (86,523) 6,091 (2,225) 43,243 (39,414) $1,878,666 See accompany m ing notes to financial statements. 122 M&T BANK CORPORATION AND SUBSIDIARIES Consolidated Statement of Cash Flows (In thousands) Cash flows from operating activities Net income.......................................................................................................................................... $ 1,353,152 Adjustments to reconcile net income to net cash provided by operating activities 2020 Year Ended December 31 2019 2018 $ 1,929,149 $ 1,918,080 Provision for credit losses .................................................................................................... Depreciation and amortization of premises and equipment................................................. Amortization of capitalized servicing rights ........................................................................ Amortization of core deposit and other intangible assets .................................................... Provision for deferred income taxes .................................................................................... Asset write-downs................................................................................................................ Net (gain) loss on sales of assets.......................................................................................... Net change in accrued interest receivable, payable ............................................................. Net change in other accrued income and expense ............................................................... Net change in loans originated for sale ................................................................................ Net change in trading account assets and liabilities............................................................. Net cash provided by operating activities ............................................................................ 800,000 220,598 84,821 14,869 (31,291) 21,014 (19,441) (132,252) (418,752) (542,078) (561,453) 789,187 Cash flows from investing activities Proceeds from sales of investment securities Available for sale......................................................................................................................... Equity and other securities .......................................................................................................... — 67,036 Proceeds from maturities of investment securities Available for sale......................................................................................................................... Held to maturity........................................................................................................................... 1,614,557 911,555 Purchases of investment securities Available for sale......................................................................................................................... Held to maturity........................................................................................................................... Equity and other securities .......................................................................................................... Net increase in loans and leases.......................................................................................................... Net increase (decrease) in interest-bearing deposits at banks ............................................................ Capital expenditures, net .................................................................................................................... Net (increase) decrease in loan servicing advances............................................................................ Other, net ............................................................................................................................................ Net cash provided (used) by investing activities......................................................................... (7,581 ) (11,993 ) (29,004 ) (7,231,694) (16,473,656) (172,289) (754,823) 67,411 (22,020,481) Cash flows from financing activities 25,037,167 Net increase (decrease) in deposits..................................................................................................... (2,881) Net increase (decrease) in short-term borrowings .............................................................................. — Proceeds from long-term borrowings ................................................................................................. (2,665,023) Payments on long-term borrowings.................................................................................................... (373,750) Purchases of treasury stock................................................................................................................. (568,112) Dividends paid — common ................................................................................................................ (68,256) Dividends paid — preferred ............................................................................................................... — Proceeds from issuance of Series G preferred stock .......................................................................... — Redemption of Series A and Series C preferred stock ....................................................................... (11,413) Other, net ............................................................................................................................................ 21,347,732 Net cash provided (used) by financing activities ........................................................................ 116,438 Net increase (decrease) in cash, cash equivalents and restricted cash................................................ Cash, cash equivalents and restricted cash at beginning of period..................................................... 1,436,305 Cash, cash equivalents and restricted cash at end of period ............................................................... $ 1,552,743 Supplemental disclosure of cash flow information Interest received during the period ..................................................................................................... $ 4,135,990 372,291 Interest paid during the period............................................................................................................ Income taxes paid during the period................................................................................................... 275,558 Supplemental schedule of noncash investing and financing activities Real estate acquired in settlement of loans......................................................................................... $ Securitization of residential mortgage loans allocated to 20,646 Available-for-sale investment securities ..................................................................................... $ Capitalized servicing rights ......................................................................................................... — — Adoption of lease accounting standard Right-of-use assets ...................................................................................................................... $ Other liabilities ............................................................................................................................ Additions to right-of-use assets under operating leases ..................................................................... $ — — 70,754 See accompanying notes to financial statements. $ $ $ $ $ $ 176,000 209,937 71,888 19,490 57,548 7,701 31,526 30,923 75,930 130,230 (382,767) 2,357,555 107 1,169,876 2,621,603 1,162,820 (28,120) (495,277 ) (979,734) (2,795,263 ) 915,043 (178,049) (470,078) (195,921) 727,007 4,616,082 (4,336,015) — (1,553,493) (1,349,785) (552,138) (67,454) 396,000 (381,500) (25,393) (3,253,696) (169,134) 1,605,439 1,436,305 4,892,301 735,787 320,513 90,072 5,379 83 393,877 398,810 132,219 132,000 104,864 49,619 24,522 15,857 24,774 (23,503 ) (7,162 ) 13,436 (150,695) (11,940 ) 2,089,852 418 650,858 1,997,263 478,172 (12,494 ) (444,703 ) (834,856 ) (475,895 ) (3,026,294 ) (97,676) 307,252 47,904 (1,410,051) (2,272,505 ) 4,223,279 1,773,189 (1,459,081) (2,194,396) (510,382 ) (72,521 ) — — 17,167 (495,250 ) 184,551 1,420,888 1,605,439 4,568,991 516,230 375,116 72,408 22,448 365 — — — 123 $ $ $ $ M&T BANK CORPORATION AND SUBSIDIARIES Consolidated Statement of Changes in Shareholders’ Equity Dollars in thousands, except per share 2018 Balance — January 1, 2018............................. $1,231,500 Cumulative effect of change in Stock Preferred Common Stock Common Additional Stock Issuable Paid-in Capital Retained Earnings Accumulated Other Comprehensive Income (Loss), Net Treasury Stock Total 79,909 1,847 6,590,855 10,164,804 (363,814 ) (1,454,282 ) $16,250,819 accounting principle — equity securities ....................................................... Total comprehensive income........................... Preferred stock cash dividends ........................ Exercise of 257,630 Series A stock warrants into 136,676 shares of common stock............................................... Purchases of treasury stock.............................. Stock-based compensation transactions, net ... Common stock cash dividends — — — — — — — — — — — — (26 ) — — — — 16,853 — 1,918,080 (72,521 ) — (16,853 ) (39,414 ) — — — — 1,878,666 (72,521 ) — — — (121 ) (22,394 ) — 10,881 — — (86 ) — 22,394 — (2,194,396 ) 97,433 — — (2,194,396 ) 108,081 $3.55 per share.............................................. — Balance — December 31, 2018....................... $1,231,500 2019 Total comprehensive income........................... Preferred stock cash dividends ........................ Redemption of Series A and Series C — — preferred stock ............................................... Issuance of Series G preferred stock ............... Purchases of treasury stock.............................. Stock-based compensation transactions, net ... Common stock cash dividends — (381,500 ) 400,000 — — $4.10 per share.............................................. — Balance — December 31, 2019....................... $1,250,000 2020 Cumulative effect of change in accounting principle — credit losses............................................................. Total comprehensive income........................... Preferred stock cash dividends ........................ Purchases of treasury stock.............................. Stock-based compensation transactions, net ... Common stock cash dividends — — — — — — — 79,883 — 1,726 — (510,458 ) 6,579,342 11,516,672 — (510,458 ) (420,081 ) (3,528,851 ) $15,460,191 — — — — — — (12 ) — — — — — (160 ) — 1,929,149 (72,482 ) — 213,401 — — 2,142,550 (72,482 ) — — (4,000 ) — 18,197 — — — (207 ) — — — — — (1,349,785 ) 56,073 — (381,500 ) 396,000 (1,349,785 ) 73,891 — 79,871 — 1,566 — (552,216 ) 6,593,539 12,820,916 — (552,216 ) (206,680 ) (4,822,563 ) $15,716,649 — — — — — — — — — — (222 ) — (91,925 ) — 1,353,152 (68,228 ) — — — (411 ) 23,865 — (91,925 ) — — 1,496,800 143,648 (68,228 ) — — (373,750 ) — (373,750 ) 76,813 53,581 — — (569,076 ) (63,032 ) (5,142,732 ) $16,187,283 — $4.40 per share.............................................. — Balance — December 31, 2020....................... $1,250,000 — 79,871 — 1,344 — (569,076 ) 6,617,404 13,444,428 See accompanying notes to financial statements. 124 M&T BANK CORPORATION AND SUBSIDIARIES Notes to Financial Statements 1. Significant accounting policies M&T Bank Corporation (“M&T”) is a bank holding company headquartered in Buffalo, New York. Through subsidiaries, M&T provides individuals, corporations and other businesses, and institutions with commercial and retail banking services, including loans and deposits, trust, mortgage banking, asset management, insurance and other financial services. Banking activities are largely focused on consumers residing in New York State, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and the District of Columbia and on small and medium-size businesses based in those areas. Certain subsidiaries also conduct activities in other areas. The accounting and reporting policies of M&T and subsidiaries (“the Company”) are in mm accordance with accounting principles generally accepted in the United States of America (“GAAP”) and general practices within the banking industry. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. The significant accounting policies are as follows: Consolidation The consolidated financial statements include M&T and all of its subsidiaries. All significant intercompany accounts and transactions of consolidated subsidiaries have been eliminated in consolidation. The financial statements of M&T included in note 25 report investments in subsidiaries under the equity method. Information about some limited purpose entities that are affiliates of the Company but are not included in the consolidated financial statements appears in note 19. Consolidated Statement of Cash Flows For purposes of this statement, cash and due from banks and federal funds sold are considered cash and cash equivalents. Securities purchased under agreements to resell and securitiei repurchase Securities purchased under agreements to resell and securities sold under agreements to repurchase are treated as collateralized financing transactions and are recorded at amounts equal to the cash or other consideration exchanged. It is generally the Company’s policy to take possession of collateral pledged to secure agreements to resell. s sold under agreements to Trading account Financial instruments used for trading purposes are stated at fair value. Realized gains and losses and unrealized changes in fair value of financial instruments utilized in trading activities are included in “trading account and foreign exchange gains” in the consolidated statement of income. Investment securitiestt Investments in debt securities are classified as held to maturity and stated at amortized cost when management has the positive intent and ability to hold such securities to maturity. Investments in other debt securities are classified as available for sale and stated at estimated fair value with unrealized changes in fair value included in “accumulated other comprehensive income (loss), net.” 125 qq securities having readily determinable fair values are stated at fair value and Investments in equity unrealized changes in fair value are included in earnings. Investments in equity securities that do not have readily determinable fair values are stated at cost minus impairment, if any, plus or minus changes resulting from observable price changes in orderly transactions for the identical or a similar investment of the same issuer. Amortization of premiums and accretion of discounts for investment securities available for sale and held to maturity are included in interest income. Other securities are stated at cost and include stock of the Federal Reserve Bank of New York and the Federal Home Loan Bank (“FHLB”) of New York. Effective January 1, 2020, the Company adopted amended accounting guidance that requires an allowance for credit losses be deducted from the amortized cost basis of financial assets, including investment securities held to maturity, to present the net carrying value at the amount that is expected to be collected over the contractual term. In cases where fair value of an available for sale debt security is less than its amortized cost basis and the Company does not intend to sell the available for sale debt security and it is not more likely than not that the Company will be required to sell the security before recovery of the amortized cost basis, the difference between the fair value and the amortized cost basis is separated into (a) the amount representing the credit loss and (b) the amount related to all other factors. The amount related to the credit loss is recognized as an allowance for credit losses while the amount related to other factors is recognized in other comprehensive income, net of applicable income taxes. If the Company intends to sell the security or it is more likely than not to be required to sell the security before recovery of the amortized cost basis, the security is written down to fair value with the entire amount recognized in earnings. Subsequently, the Company accounts for the debt security as if the security had been purchased on the measurement date of the write down at an amortized cost basis equal to the previous amortized cost basis less the amount of the write down recognized in earnings. Prior to 2020 individual debt securities were written down through a charge to earnings when declines in value below the cost basis of the security were considered other than temporary. Realized gains and losses on the sales of investment securities are determined using the specific identification method. Loans and leases The Company’s accounting methods for loans depends on whether the loans were originated or acquired by the Company. that the Company will be unable to collect all amounts according to the Originated loans and leases Loan fees and certain direct loan origination costs are deferred and recognized as an interest yield adjustment over the life of the loan. Net deferred fees have been included in unearned discount as a reduction of loans outstanding. Interest income on loans is accrued on a level yield method. Loans are placed on nonaccrual status and previously accrued interest thereon is charged against income when it is probablea contractual terms of the loan agreement or when principal or interest is delinquent 90 days. Certain loans greater than 90 days delinquent continue to accrue interest if they are well-secured and in the process of collection. Loans less than 90 days delinquent are deemed to have an insignificant delay in payment and generally continue to accrue interest. Interest received on loans placed on nonaccrual status is generally applied to reduce the carrying value of the loan or, if principal is considered fully collectible, recognized as interest income. Nonaccrual commercial loans and commercial real estate loans are returned to accrual status when borrowers have demonstrated an ability to repay their loans and there are no delinquent principal and interest payments. Loans secured by residential real estate are returned to accrual status when they are deemed to have an insignificant delay in payments of 90 days or less. Consumer loans not secured by residential real estate are returned to accrual status when 126 all past due principal and interest payments have been paid by the borrower. Loan balances are charged off when it becomes evident that such balances are not fully collectable. For commercial loans and commercial real estate loans, charge-offs are recognized after an assessment by credit personnel of the capacity and willingness of the borrower to repay, the estimated value of any collateral, and any other potential sources of repayment. A charge-off is recognized when, after such assessment, it becomes evident that the loan balance is not fully collectible. For loans secured by residential real estate, the excess of the loan balances over the net realizable value of the property collateralizing the loan is charged-off when the loan becomes 150 days delinquent. Consumer loans are generally charged-off when the loans are 91 to 180 days past due, depending on whether the loan is collateralized and the status of repossession activities with respect to such collateral. During the normal course of business, the Company modifies loans to maximize recovery efforts. If a borrower is experiencing financial difficulty and a concession to the terms of the loan agreement is granted that the Company would not otherwise consider, the modification is considered a troubled debt restructuring and such loans are classified as either nonaccrual or renegotiated loans. The United States has been operating under a state of emergency related to the Coronavirus Disease 2019 (“COVID-19”) pandemic since March 13, 2020. The direct and indirect effects of the COVID- 19 pandemic resulted in a dramatic reduction in the economic activity that severely hampered the ability for businesses and consumers to meet their repayment obligations. The Coronavirus Aid, Relief, and Economic Security Act and the Consolidated Appropriations Act, 2021 (collectively “CARES Act”), in addition to providing financial assistance to both businesses and consumers, creates a forbearance program for federally-backed mortgage loans, protects borrowers from negative credit reporting due to loan accommodations related to the national emergency, and provides financial institutions the option to temporarily suspend certain requirements under GAAP related to troubled debt restructurings to account for the effecff ts of COVID-19. The bank regulatory agencies likewise issued guidance encouraging financial institutions to work prudently with borrowers who are, or may be, unable to meet their contractual payment obligations because of the effects of COVID-19. The guidance, with concurrence of the Financial Accounting Standards Board, and provisions of the CARES Act allow modifications made on a good faith basis in response to COVID- 19 to borrowers who were current with their payments prior to any relief, to not be treated as troubled debt restructurings nor be reported as past due. Modifications may include payment deferrals (including maturity extensions), covenant waivers and fee waivers. The Company has been working with its customers affected by COVID-19 and has granted modifications across many of its loan portfolios. To the extent that such modifications meet the criteria described, the modified loans have not been classified as troubled debt restructurings nor reported as past due. Commitments to sell real estate loans are utilized by the Companymm to hedge the exposure to changes in fair value of real estate loans held for sale. The carrying value of hedged real estate loans held for sale recorded in the consolidated balance sheet includes changes in estimated fair value during the hedge period, typically from the date of close through the sale date. Valuation adjustments made on these loans and commitments are included in “mortgage banking revenues.” Acquired loans and leases Effective January 1, 2020, expected credit losses for purchased loans with credit deterioration are initially recognized as an allowance for credit losses and are added to the purchase price to determine the amortized cost basis of the loans. Any non-credit discount or premium resulting from acquiring such loans is recognized as an adjustment to interest income over the remaining lives of the loans. Subsequent changes in the amount of expected credit losses on such loans are recognized in the allowance for credit losses in the same manner as originated loans. Prior to January 1, 2020, loans acquired in a business combination were initially recorded at fair value with no carry-over of an 127 acquired entity’s previously established allowance for credit losses. Purchased impaired loans represented specifically identified loans with evidence of credit deterioration for which it was probable at acquisition that the Company would be unable to collect all contractual principal and interest payments. For purchased impaired loans and other loans acquired at a discount that was, in part, attributable to credit quality, the excess of cash flows expected at acquisition over the estimated fair value of acquired loans was recognized as interest income over the remaining lives of the loans. Subsequent decreases in the expected cash flows required the Company to evaluate the need for additions to the Company’s allowance for credit losses. Subsequent improvements in expected cash flows resulted first in the recovery of any related allowance for credit losses and then in recognition of additional interest income over the then-remaining lives of the loans. The Company generally recognized the excess of cash flows expected at acquisition over the estimated fair value of the acquired loans as interest income over the remaining lives of such loans regardless of the borrower’s repayment status. For all other acquired loans, the difference between the fair value and outstanding principal balance of the loans is recognized as an adjustment to interest income over the lives of those loans. Those loans are then accounted for in a manner that is similar to originated loans. Allowance for creditdd losses Effective January 1, 2020 the Company adopted amended accounting guidance which requires an allowance for credit losses be deducted from the amortized cost basis of financial assets to present the net carrying value at the amount that is expected to be collected over the contractual term of the asset considering relevant information about past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. In estimating expected losses in the loan and lease portfolio, borrower-specific financial data and macro-economic assumptions are utilized to project losses over a reasonable and supportable forecast period. Assumptions and judgment are applied to measure amounts and timing of expected future cash flows, collateral values and other factors used to determine the borrowers’ abilities to repay obligations. Subsequent to the forecast period, the Company utilizes longer-term historical loss experience to estimate losses over the remaining contractual life of the loans. Prior to 2020, the allowance for credit losses represented the amount that in management’s judgment reflected incurred credit losses inherent in the loan and lease portfolio as of the balance sheet date. Assets taken in foreclosure of defaulted loans Assets taken in foreclosure of defaulted loans are primarily comprised of commercial and residential real property and are included in “other assets” in the consolidated balance sheet. An in-substance repossession or foreclosure occurs and a creditor is considered to have received physical possession of residential real estate property collateralizing a consumer mortgage loan upon either (1) the creditor obtaining legal title to the residential real estate property upon completion of a foreclosure or (2) the borrower conveying all interest in the residential real estate property to the creditor to satisfy that loan through completion of a deed in lieu of foreclosure or through a similar legal agreement. Upon acquisition of assets taken in satisfacff tion of a defaulted loan, the excess of the remaining loan balance over the asset’s estimated fair value less costs to sell is charged-off against the allowance for credit losses. Subsequent declines in value of the assets are recognized as “other costs of operations” in the consolidated statement of income. Premises and equipment Premises and equipment are stated at cost less accumulated depreciation. Depreciation expense is computed principally using the straight-line method over the estimated useful lives of the assets. 128 ll servicing rights Capitalized Capitalized servicing assets are included in “other assets” in the consolidated balance sheet. Separately recognized servicing assets are initially measured at fair value. The Company uses the amortization method to subsequently measure servicing assets. Under that method, capitalized servicing assets are charged to expense in proportion to and over the period of estimated net servicing income. To estimate the fair value of servicing rights, the Company considers market prices for similar assets and the present value of expected future cash floff ws associated with the servicing rights calculated using assumptions that market participants would use in estimating future servicing income and expense. Such assumptions include estimates of the cost of servicing loans, loan default rates, an appropriate discount rate, and prepayment speeds. For purposes of evaluating and measuring impairment of capitalized servicing rights, the Companymm predominant risk characteristics of the underlying financial instruments that are expected to have the most impactmm on projected prepayments, cost of servicing and other factors affecting future cash flows associated with the servicing rights. Such factors may include financial asset or loan type, note rate and term. The amount of impairment recognized is the amount by which the carrying value of the capitalized servicing rights for a stratum exceeds estimated fair value. Impairment is recognized through a valuation allowance. stratifies such assets based on the ff assets Sales and securitizations of financial Transfers of financial assets for which the Company has surrendered control of the financial assets are accounted for as sales. Interests in a sale of financial assets that continue to be held by the Company, including servicing rights, are initially measured at fair value. The fair values of retained debt securities are generally determined through reference to independent pricing information. The fair values of retained servicing rights and any other retained interests are determined based on the present value of expected future cash flows associated with those interests and by reference to market prices for similar assets. Securitization structures typically require the use of special-purpose trusts that are considered variable interest entities. A variablea if the Company has the power to direct the activities that most significantly impact the variable interest entity’s economic performance and has the obligation to absorb losses or the right to receive benefits of the variable interest entity that could potentially be significant to that entity. interest entity is included in the consolidated financial statements Goodwill and core deposit and othtt er intangible assets Goodwill represents the excess of the cost of an acquired entity over the fair value of the identifiable net assets acquired. Goodwill is not amortized, but rather is tested for impairment at least annually at the reporting unit level, which is either at the same level or one level below an operating segment. Other acquired intangible assets with finite lives, such as core deposit intangibles, are initially recorded at estimated fair value and are amortized over their estimated lives. Core deposit and other intangible assets are generally amortized using accelerated methods over estimated useful lives of five to ten years. The Company periodically assesses whether events or changes in circumstances indicate that the carrying amounts of core deposit and other intangible assets may be impaired. Derivative financial instruments The Company accounts for derivative financial instruments at faff ir value. If certain conditions are met, a derivative may be specifically designated as (a) a hedge of the exposure to changes in the fair value of a recognized asset or liability or an unrecognized firm commitment, (b) a hedge of the exposure to variable cash flows of a forecasted transaction or (c) a hedge of the foreign currency 129 exposure of a net investment in a foreign operation, an unrecognized firm commitment, an available- for-sale security, or a foreign currency denominated forecasted transaction. The Company utilizes interest rate swap agreements as part of the management of interest rate risk to modify the repricing characteristics of certain portions of its portfolios of earning assets and interest-bearing liabilities. For such agreements, amounts receivable or payable are recognized as accrued under the terms of the agreement and the net differential is recorded as an adjustment to interest income or expense of the related asset or liability. Interest rate swap agreements may be designated as either fair value hedges or cash flow hedges. In a fair value hedge, the fair values of the interest rate swap agreements and changes in the fair values of the hedged items are recorded in the Company’s consolidated balance sheet with the corresponding gain or loss recognized in current earnings. The difference between changes in the fair values of interest rate swap agreements and the hedged items represents hedge ineffectiveness and is recorded in the same income statement line item that is used to present the earnings effect of the hedged item in the consolidated statement of income. In a cash flow hedge, the derivative’s unrealized gain or loss is initially recorded as a component of other comprehensive income and subsequently reclassified into earnings when the forecasted transaction affects earnings. The Company utilizes commitments to sell real estate loans to hedge the exposure to changes in the fair value of real estate loans held for sale. Commitments to originate real estate loans to be held for sale and commitments to sell real estate loans are generally recorded in the consolidated balance sheet at estimated fair value. Valuation adjustments made on these commitments are included in “mortgage banking revenues.” Derivative instruments not related to mortgage banking activities, including financial futures commitments and interest rate swap agreements, that do not satisfy the hedge accounting requirements are recorded at fair value and are generally classified as trading account assets or liabilities with resultant changes in fair value being recognized in “trading account and foreign exchange gains” in the consolidated statement of income. Stock-based compensationtt Compensation expense is recognized over the vesting period of stock-based awards based on estimated grant date value, except that the recognition of compensation costs is accelerated for stock- based awards granted to retirement-eligible employees and employees who will become retirement- eligible prior to full vesting of the award because the Company’s incentive compensation for vesting at the time an employee retires. plan allows mm rr ff Income taxes Deferred tax assets and liabilities are recognized for the future tax effects attributable to differences l statement value of existing assets and liabilities and their respective tax bases between the financia Deferred tax assets and liabilities are measured using enacted tax rates and laws. and carrrr yforwards. The Company evaluates uncertain tax positions using the two-step process required by GAAP. The first step requires a determination of whether it is more likely than not that a tax position will be sustained upon examination, including resolution of any related appeals or litigation processes, based on the technical merits of the position. Under the second step, a tax position that meets the more- likely-than-not recognition threshold is measured at the largest amount of benefit that is greater than fifty percent likely of being realized upon ultimate settlement. The Company accounts for its investments in qualified affordable housing projects using the proportional amortization method. Under that method, the Company amortizes the initial cost of the investment in proportion to the tax credits and other tax benefits received and recognizes the net investment performance in the income statement as a component of income tax expense. 130 rr mm per common share exclude dilution and are computed Earnings per common share Basic earnings by dividing income available to common shareholders by the weighted-average number of common shares outstanding (exclusive of shares represented by the unvested portion of restricted stock and restricted stock unit grants) and common shares issuable under deferred compensation arrangements during the period. Diluted earnings per common share reflect shares represented by the unvested portion of restricted stock and restricted stock unit grants and the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock or resulted in the issuance of common stock that then shared in earnings. Proceeds assumed to have been received on such exercise or conversion are assumed to be used to purchase shares of M&T common stock at the average market price during the period, as required by the “treasury stock method” of accounting. GAAP requires that unvested share-based payment awards that contain nonforfeitable rights to dividends or dividend equivalents (whether paid or unpaid) shall be considered participating securities and shall be included in the computation of earnings per common share pursuant to the two-class method. The Company has issued stock-based compensation awards in the form of restricted stock and restricted stock units that contain such rights and, accordingly, the Company’s earnings per common share are calculated using the two-class method. Treasury stock Repurchases of shares of M&T common stock are recorded at cost as a reduction of shareholders’ equity. Reissuances of shares of treasury stock are recorded at average cost. Investment securities adopted amended guidance requiring equity investments with 2. On January 1, 2018, the Companymm readily determinable fair values to be measured at fair value with changes in fair value recognized in the consolidated statement of income. This amended guidance excludes equity method investments, investments in consolidated subsidiaries, exchange membership ownership interests, and Federal Home Loan Bank of New York and Federal Reserve Bank of New York capital stock. Upon adoption the Companymm reclassified $17 million, after-tax effect, from accumulated other comprehensive income to retained earnings, representing the difference between fair value and the cost basis of equity investments with readily determinable fair values at January 1, 2018. 131 The amortized cost and estimated fair value of investment securities were as follows: December 31, 2020 Investment securities available for sale: U.S. Treasury and federal agencies........................................ Mortgage-backed securities: Government issued or guaranteed .................................... Privately issued ................................................................ Other debt securities .............................................................. Investment securities held to maturity: U.S. Treasury and federal agencies ....................................... Obligations of states and political subdivisions..................... Mortgage-backed securities: Government issued or guaranteed .................................... Privately issued ................................................................ Other debt securities .............................................................. Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value (In thousands) $ 9,154 $ 198 $ 14 $ 9,338 4,475,406 16 136,451 4,621,027 2,999 1,531 1,664,443 77,155 2,861 1,748,989 208,787 — 1,664 210,649 — 9 100,176 11,056 — 111,241 755 — 8,301 9,070 — — 4,683,438 16 129,814 4,822,606 2,999 1,540 1,764,608 11 70,273 17,938 2,861 — 17,949 1,842,281 27,019 $6,664,887 Total debt securities............................................................... Equity and other securities: $6,370,016 $ 321,890 $ Readily marketable equity — at fair value....................... Other — at cost ................................................................ Total equity and other securities............................................ $ 67,891 $ 381,117 $ 449,008 $ 25,094 $ — 25,094 $ 92,985 — $ — 381,117 — $ 474,102 r 31, 2019 Investment securities available for sale: U.S. Treasury and federal agencies....................................... Obligations of states and political subdivisions.................... Mortgage-backed securities: Government issued or guaranteed ................................... Privately issued................................................................ Other debt securities ............................................................. Investment securities held to maturity: U.S. Treasury and federal agencies....................................... Obligations of states and political subdivisions.................... Mortgage-backed securities: Government issued or guaranteed ................................... Privately issued................................................................ Other debt securities ............................................................. Total debt securities .............................................................. Equity and other securities: Readily marketable equity — at fair value...................... Other — at cost................................................................ Total equity and other securities ........................................... $ $ 9,742 776 $ 41 2 $ 16 3 9,767 775 6,113,913 16 133,829 6,258,276 249,862 4,140 88,634 — 2,046 90,723 286 16 21,607 — 8,597 30,223 6,180,940 16 127,278 6,318,776 — — 250,148 4,156 2,306,180 93,496 3,239 2,656,917 $8,915,193 50,381 11,779 — 62,462 $ 153,185 1,992 18,181 — 20,173 $ 50,396 2,354,569 87,094 3,239 2,699,206 $9,017,982 $ 105,524 381,517 $ 487,041 $ 34,786 — $ 34,786 $ $ 269 — 269 $ 140,041 381,517 $ 521,558 132 No investment in securities of a single non-U.S. Government, government agency or government guaranteed issuer exceeded ten percent of shareholders’ equity at December 31, 2020. As of December 31, 2020, the latest available investment ratings of all obligations of states and political subdivisions, privately issued mortgage-backed securities and other debt securities were: Average Credit Rating of Fair Value Amount Amortized Cost Estimated Fair Value A or Better BBB BB (In thousands) B or Less Not Rated Obligations of states and political subdivisions ............................................ $ 1,531 $ 1,540 $ 1,540 $ — $ — $ — $ — Privately issued mortgage-backed securities ................................................. 68,266 77,171 Other debt securities .................................. 139,312 32,054 Total ........................................................... $218,014 $204,504 $10,375 $62,016 $31,303 $ 490 $ 100,320 — 490 — 70,289 132,675 — 62,016 1,533 7,302 31,303 The amortized cost and estimated fair value of collateralized mortgage obligations included in mortgage-backed securities were as follows: December 31 2020 2019 (In thousands) Collateralized mortgage obligations: Amortized cost ............................................................................................... $ 77,964 71,099 Estimated fair value ....................................................................................... $ 94,817 88,410 There were no significant gross realized gains or losses from sales of investment securities in 2020, 2019 or 2018. At December 31, 2020, the amortized cost and estimated fair value of debt securities by contractual maturity were as follows: Amortized Cost Estimated Fair Value (In thousands) for sale: Debt securities availablea Due in one year or less................................................................................................ Due after one year through five years......................................................................... Due after five years through ten years........................................................................ Due after ten years ...................................................................................................... Mortgage-backed securities available for sale............................................................ Debt securities held to maturity: Due in one year or less................................................................................................ Due after one year through five years......................................................................... Due after ten years ...................................................................................................... Mortgage-backed securities held to maturity ............................................................. $ 4,950 12,051 98,604 30,000 145,605 4,475,422 $ 4,621,027 $ 4,355 175 2,861 7,391 1,741,598 $ 1,748,989 4,945 12,585 97,301 24,321 139,152 4,683,454 4,822,606 4,361 178 2,861 7,400 1,834,881 1,842,281 133 A summary of investment securities that as of December 31, 2020 and 2019 had been in a continuous unrealized loss position for less than twelve months and those that had been in a continuous unrealized loss position for twelve months or longer follows: Less Than 12 Months Fair Value Unrealized Losses 12 Months or More Fair Value Unrealized Losses (In thousands) December 31, 2020 Investment securities available for sale: U.S. Treasury and federal agencies ..................................... $ Mortgage-backed securities: Government issued or guaranteed.................................. Other debt securities ............................................................ Investment securities held to maturity: Mortgage-backed securities: Government issued or guaranteed.................................. Privately issued .............................................................. Total..................................................................................... $ December 31, 2019 Investment securities available for sale: U.S. Treasury and federal agencies ..................................... $ Obligations of states and political subdivisions .................. Mortgage-backed securities: Government issued or guaranteed.................................. Other debt securities ............................................................ 985 18,687 16,055 35,727 2,039 — 2,039 37,766 1,406 — 117,299 6,600 125,305 Investment securities held to maturity: Mortgage-backed securities: Government issued or guaranteed.................................. Privately issued .............................................................. 2,727 — 2,727 Total..................................................................................... $ 128,032 (14) (356) (181) (551) (11) — (11) (562) (7) — (222) (354) (583) (5) — (5) (588) — — 16,556 63,462 80,018 — 52,418 52,418 132,436 (399) (8,120) (8,519) — (17,938) (17,938) (26,457) 2,893 277 (9) (3) 2,002,364 56,313 2,061,847 (21,385) (8,243) (29,640) 145,235 49,656 194,891 2,256,738 (1,987) (18,181) (20,168) (49,808) The Company owned 264 individual debt securities with aggregate gross unrealized losses of $27 million at December 31, 2020. Based on a review of each of the securities in the investment concluded that it expected to recover the securities portfolio at December 31, 2020, the Companymm amortized cost basis of its investment. As of December 31, 2020, the Company does not intend to sell nor is it anticipated that it would be required to sell any of its impaired loss. At December 31, 2020, the Company has not identified events or changes in circumstances which may have a significant adverse effect on the fair value of the $381 million of cost method investment securities. investment securities at a mm As described in notes 4 and 26, on January 1, 2020 the Company adopted amended accounting guidance that requires an allowance for credit losses be deducted from the amortized cost basis of financial assets, including investment securities held to maturity, to present the net carrying value at the amount that is expected to be collected over the contractual term of the asset. The Company 134 estimated no material allowance for credit losses for its investment securities classified as held-to- maturity at January 1, 2020 or December 31, 2020, as the substantial majority of such investment securities are obligations backed by the U.S government or its agencies. At December 31, 2020, investment securities with a carrying value of $4.2 billion, including $2.9 billion of investment securities available for sale, were pledged to secure borrowings frff om various FHLBs, repurchase agreements, governmental deposits, interest rate swap agreements and available lines of credit as described in note 8. Investment securities pledged by the Company to secure obligations whereby the secured party is permitted by contract or custom to sell or repledge such collateral totaled $105 million at December 31, 2020. The pledged securities included securities of the U.S. Treasury and federal agencies and mortgage-backed securities. 3. Loans and leases Total loans and leases outstanding were comprised of the following: December 31 2020 2019 (In thousands) Loans Commercial, financial, etc....................................................................... $26,554,486 Real estate: Residential .......................................................................................... Commercial......................................................................................... Construction........................................................................................ Consumer................................................................................................. Total loans........................................................................................... 16,708,644 27,738,732 10,068,141 16,558,889 97,628,892 $22,575,700 16,098,125 26,718,325 9,010,297 15,373,881 89,776,328 Leases 1,246,896 Commercial......................................................................................... 98,875,788 Total loans and leases .............................................................................. (339,921) Less: unearned discount........................................................................... Total loans and leases, net of unearned discount..................................... $98,535,867 1,412,197 91,188,525 (265,656) $90,922,869 One-to-four family residential mortgage loans held for sale were $777 million at December 31, 2020 and $414 million at December 31, 2019. Commercial real estate loans held for sale were $278 million at December 31, 2020 and $28 million at December 31, 2019. As of December 31, 2020, approximately $4.0 billion of commercial real estate loan balances serviced for others had been sold with recourse in conjunction with the Company’s participation in the Fannie Mae Delegated Underwriting and Servicing (“DUS”) program. At December 31, 2020, the Companymm Company’s consolidated financial position. There have been no material losses incurred as a result of those credit recourse arrangements. estimated that the recourse obligations described above were not material to the In addition to recourse obligations, as described in note 21, the Company is contractually obligated to repurchase previously sold residential real estate loans that do not ultimately meet investor sale criteria related to underwriting procedures or loan documentation. When required to do so, the Company may reimburse loan purchasers for losses incurred or may repurchase certain loans. Charges incurred for such obligation were not material in 2020, 2019 or 2018. The amount of foreclosed residential real estate property held by the Company was $28 million and $76 million at December 31, 2020 and 2019, respectively. There were $214 million and $402 135 million at December 31, 2020 and 2019, respectively, in loans secured by residential real estate that were in the process of foreclosure. Of all loans in the process of foreclosure at December 31, 2020, approximately 41% were government guaranteed. Borrowings by directors and certain officers of M&T and its banking subsidiaries, and by associates of such persons, exclusive of loans aggregating less than $60,000, amounted to $72 million and $28 million at December 31, 2020 and 2019, respectively. During 2020, new borrowings by such persons amounted to $46 million (including any borrowings of new directors or officers that were outstanding at the time of their election) and repayments and other reductions (including reductions resulting from individuals ceasing to be directors or officers) were $2 million. At December 31, 2020, approximately $10.2 billion of commercial loans and leases, $13.7 billion of commercial real estate loans, $12.9 billion of one-to-four family residential real estate loans, $2.1 billion of home equity loans and lines of credit and $8.5 billion of other consumer loans were pledged to secure outstanding borrowings from the FHLB of New Yorkr and available lines of credit as described in note 8. A summary of current, past due and nonaccrual loans as of December 31, 2020 and 2019 follows: Current 30-89 Days Past Due Accruing Loans Past Due 90 Days or More (In thousands) Nonaccrual Total $27,196,862 60,822 10,053 306,827 $27,574,564 26,688,515 1,246,095 8,523,591 13,764,836 168,917 1,693 66,365 200,406 47,014 856 3,816 792,888 775,894 1,094 114,039 365,729 27,680,340 1,249,738 8,707,811 15,123,859 December 31, 2020 Commercial, financial, leasing, etc. ........... Real estate: Commercial........................................... Residential builder and developer......... Other commercial construction............. Residential ............................................ Residential — limited documentation.................................... 1,462,277 19,687 — 147,170 1,629,134 Consumer: Home equity lines and loans................. Recreational finance ............................. Automobile ........................................... Other ..................................................... Total ........................................................... 3,881,885 7,002,643 4,007,349 1,346,868 $95,120,921 24,329 47,161 55,498 17,561 662,439 — — — 4,581 859,208 79,392 25,519 39,404 38,231 1,893,299 3,985,606 7,075,323 4,102,251 1,407,241 $98,535,867 136 Accruing Loans Acquired at a Discount Past Due 90 days or More (b) Accruing Loans Past Due 90 Days or More (a) Current 30-89 Days Past Due Purchased Impaired (c) Nonaccrual Total (In thousands) December 31, 2019 Commercial, financial, leasing, etc............................................. $23,290,797 Real estate: 184,011 16,776 Commercial .......................... Residential builder and 26,311,414 165,579 6,740 developer ........................... 1,521,315 21,195 — 27 — — — 346,557 $23,838,168 15,601 158,474 26,657,808 753 3,982 1,547,245 Other commercial construction ....................... Residential............................ Residential — limited 7,204,148 12,760,040 95,346 3,360 451,274 486,515 — 5,788 1,237 143,145 32,770 235,663 7,336,861 14,082,425 documentation ................... 1,858,037 65,215 181 — 66,809 83,427 2,073,669 Consumer: Home equity lines and loans .................................. Recreational finance............. Automobile........................... Other..................................... — — — 5,156 Total........................................... $87,999,720 1,174,132 518,728 4,386,511 5,484,997 3,787,221 1,395,240 30,229 36,827 78,478 45,978 1,662 99 — 32,056 39,632 — 63,215 — 14,219 — 21,293 — 3,512 227,545 4,481,617 5,536,142 3,886,992 1,481,942 963,112 $90,922,869 (a) (b) (c) Excludes loans acquired at a discount. Loans acquired at a discount that were recorded at fair value at acquisition date. This category include purchased impaired loans that are presented separately. Accruing loans acquired at a discount that were impaired at acquisition date and recorded at fair value. does not e If nonaccrual and renegotiated loans had been accruing interest at their originally contracted terms, interest income on such loans would have amounted to $96 million in 2020, $68 million in 2019 and $69 million in 2018. The actual amounts included in interest income on such loans were $44 million in 2020 and $33 million in each of 2019 and 2018. 137 A summary of outstanding loan balances for which COVID-19 related modifications were granted as of December 31, 2020 is presented below. These loans meet the criteria described in note 1 and, as such, are not considered past due or otherwise in default of loan terms as of the dates presented. Substantially all of modifications noted below expire during the first half of 2021. December 31, 2020 Commercial, financial, leasing, etc. ................ $ Real estate: Commercial ............................................... Residential builder and developer ............. Other commercial construction ................. Residential ................................................. Residential — limited documentation ........................................ Consumer: Home equity lines and loans...................... Recreational finance .................................. Automobile ................................................ Other .......................................................... Total ................................................................ $ Payment Deferrals(1) COVID-19 Related Modifications Other Forbearances(2) (In thousands) Total 95,823 $ 291,957 $ 387,780 728,511 653 61,235 2,447,422 (3) 337,108 18,440 24,428 51,550 2,353 3,767,523 $ 374,509 — 145,770 — — — — — — 812,236 $ 1,103,020 653 207,005 2,447,422 337,108 18,440 24,428 51,550 2,353 4,579,759 (1) Represents accruing loans at December 31, 2020 for which a COVID-19 related payment deferral (including maturity extensions) has been granted. (2) Consists predominantly of accruing loans for which a COVID-19 related covenant waiver has been granted. (3) Includes $1.7 billion of government-guaranteed loans. The outstanding principal balance and the carrying amount of loans acquired at a discount that were recorded at fair value at the acquisition date for which interest income was recognized based on expected future cash flows that were included in the consolidated balance sheet at December 31, 2019 were as follows: Outstanding principal balance .................................................................................................................. $ Carrying amount: Commercial, financial, leasing, etc..................................................................................................... Commercial real estate........................................................................................................................ Residential real estate ......................................................................................................................... Consumer ............................................................................................................................................ $ 769,414 21,114 94,890 341,807 77,785 535,596 (In thousands) 138 Purchased impaired mm loans included in the tablea above totaled $228 million at December 31, 2019, representing less than 1% of the Company’s assets. A summary of changes in the accretable yield for loans acquired at a discount for the years ended December 31, 2019 and 2018 follows: For the Year Ended December 31, 2019 2018 Purchased Impaired Other Acquired Purchased Impaired Other Acquired (In thousands) Balance at beginning of period .................................................. $ 147,210 Interest income........................................................................... (49,017) Reclassifications from $ 96,907 (36,452) $ 157,918 (37,819) $ 133,162 (63,856) 36,718 nonaccretable balance ............................................................. Other (a) ..................................................................................... — Balance at end of period ............................................................ $ 134,911 15,534 (3,909) 72,080 27,111 — $ 147,210 $ 22,849 4,752 $ 96,907 Other changes in expected cash flows including changes in interest rates and prepayment assumptions. During the normal course of business, the Company modifies loans to maximize recovery efforts. ial diffiff culty and a concession is granted, the Companmm y considers If the borrower is experiencing financaa such modifications as troubled debt restructurings and classifies those loans as either nonaccrual loans or renegotiated loans. The types of concessions that the Company grants typically include principal deferrals and interest rate concessions, but may also include other types of concessions. 139 a The tables that follow summarize the Company’s loan modification activities that were considered troubled debt restructurings for the years ended December 31, 2020, 2019 and 2018: Year Ended December 31, 2020 Number Post-modification (a) Pre- modification Recorded Investment Principal Deferral Interest Rate Reduction Other (Dollars in thousands) Combination of Concession Types Total 394 $ 246,479 $ 70,671 $ 298 $31,605 $ 97,344 $199,918 Commercial, financial, leasing, etc.............. Real estate: Commercial ............................................ Residential builder and developer .......... Other commercial construction .............. Residential .............................................. Residential — limited 161 1 2 631 310,578 204,591 — 13,573 202,985 183,878 91 13,602 documentation ..................................... 30 7,413 7,100 Consumer: Home equity lines and loans................... Recreational finance ............................... Automobile ............................................. Other ....................................................... Total ............................................................. 259 17,228 428 16,392 2,249 39,951 7,788 1,095 5,250 $ 862,507 $545,415 $ 5,882 16,388 39,949 3,383 505 — — — — 4,874 — — — 85,261 295,231 90 90 — 13,573 23,639 207,517 — 1,232 8,332 — 17,254 — 16,392 — 39,951 7,788 — 803 $36,479 $ 223,349 $806,046 11,372 4 2 4,405 — — — — 150 $ 63,715 $ 10,485 $ — $ — $ 52,871 $ 63,356 51 2 3 83 6 48,315 1,330 1,559 21,695 5,193 1,068 — 10,819 1,409 399 — — — — — — — — — — 26,152 31,345 — 1,068 1,500 22,726 1,500 11,907 1,044 1,443 41 10 66 412 $ 143,556 $ 29,481 $ 176 265 1,076 4,127 265 1,141 — — — — — — — $ — $ 4,004 — 65 4,180 265 1,141 97,543 $127,024 Year Ended December 31, 2019 Commercial, financial, leasing, etc.............. Real estate: Commercial ............................................ Residential builder and developer .......... Other commercial construction .............. Residential .............................................. Residential — limited documentation ..................................... Consumer: Home equity lines and loans................... Recreational finance ............................... Automobile ............................................. Total ............................................................. 140 Year Ended December 31, 2018 Number Pre- modification Recorded Investment Principal Deferral Interest Rate Reduction Other (Dollars in thousands) Combination of Concession Types Total Post-modification (a) Commercial, financial, leasing, etc.................. Real estate: Commercial ................................................ Other commercial construction .................. Residential .................................................. Residential — limited 203 $ 102,445 $50,490 $ 803 $ 6,210 $ 45,411 $102,914 83 1 134 30,217 16,870 746 34,798 19,962 752 175 — — — 4,686 — — 9,000 — 18,110 30,731 746 38,072 — 1,423 2,250 documentation ......................................... 9 1,887 827 Consumer: Home equity lines and loans ...................... Recreational finance ................................... Automobile ................................................. Total ................................................................. 47 3,952 7 202 1,330 73 557 $ 175,583 $90,639 $ 224 202 1,318 — — — 978 $10,896 $ — — — 3,755 — 12 3,979 202 1,330 77,711 $180,224 (a) Financial effects impacting the recorded investment included principal payments or advances, charge-offs and capitalized escrow arrearages. The present value of interest rate concessions, discounted at the effective rate of the original loan, was not material. Loans that were modified as troubled debt restructurings during the twelve months ended December 31, 2020, 2019 and 2018 and for which there was a subsequent payment default during the respective year were not material. The Company’s loan and lease portfolio includes commercial lease financing receivables consisting of direct financing and leveraged leases for machinery and equipment, railroad equipment, commercial trucks and trailers, and aircraft. Certain leases contain payment schedules that are tied to variable interest rate indices. In general, early termination options are provided if the lessee is not in default, returns the leased equipment and pays an early termination fee. Additionally, options to purchase the underlying asset by the lessee are generally at the fair market value of the equipment. A summary of lease financing receivables follows: December 31, 2020 2019 (In thousands) Commercial leases: Direct financings: Lease payments receivable.................................................................... $1,017,222 $1,164,567 84,540 Estimated residual value of leased assets.............................................. (106,780) Unearned income .................................................................................. 1,142,327 79,621 (83,673) Investment in direct financings ........................................................ 1,013,170 Leveraged leases: Lease payments receivable.................................................................... Estimated residual value of leased assets.............................................. Unearned income .................................................................................. Investment in leveraged leases ......................................................... 82,065 81,025 (31,596) 131,494 Total investment in leases............................................................................... $1,134,835 $1,273,821 Deferred taxes payable arising from leveraged leases.................................... $ 70,245 76,453 73,600 (28,388) 121,665 61,905 $ 141 Included within the estimated residual value of leased assets at December 31, 2020 and 2019 were $34 million and $37 million, respectively, in residual value associated with direct financing leases that are guaranteed by the lessees or others. At December 31, 2020, the minimum future lease payments to be received from lease financings were as follows: Year ending December 31: (In thousands) 2021 ............................................................................................................................ $ 2022 ............................................................................................................................ 2023 ............................................................................................................................ 2024 ............................................................................................................................ 2025 ............................................................................................................................ Later years .................................................................................................................. 320,428 288,322 187,740 122,735 70,400 104,050 $ 1,093,675 142 4. Allowance for credit losses Effective January 1, 2020 the Company adopted amended accounting guidance which requires an allowance for credit losses be deducted from the amortized cost basis of financial assets to present the net carrying value at the amount that is expected to be collected over the contractual term of the asset considering relevant information about past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. The new guidance replaced the previous incurred loss model for determining the allowance for credit losses. Changes in the allowance for credit losses for the years ended December 31, 2020, 2019 and 2018 were as follows: Commercial, Financial, Real Estate Leasing, etc. Commercial Residential Consumer Unallocated Total (In thousands) 2020 Beginning balance.......................................... $ 366,094 (61,474) Adoption of new accounting standard ........... 220,544 Provision for credit losses.............................. Net charge-offs (135,083) Charge-offs ............................................... 15,765 Recoveries ................................................ (119,318) Net charge-offs............................................... Ending balance............................................... $ 405,846 322,201 23,656 356,203 229,118 56,033 53,896 194,004 (3,172) 226,425 77,625 $1,051,071 132,457 (77,625) — 800,000 (35,891) 4,550 (31,341) 670,719 (10,283) (152,250) 58,935 (93,315) 556,232 7,116 (3,167) 103,590 — (333,507) — 86,366 — (247,141) — $1,736,387 2019 Beginning balance.......................................... $ 330,055 Provision for credit losses.............................. 69,702 Net charge-offs 341,655 (10,726) 200,564 69,125 (8,585) 126,029 78,045 $1,019,444 176,000 (420) (58,244) Charge-offs ............................................... 24,581 Recoveries ................................................ Net charge-offs............................................... (33,663) Ending balance............................................... $ 366,094 (12,664) 3,936 (8,728) 322,201 (12,711) (154,089) 56,614 (97,475) 229,118 8,204 (4,507) 56,033 — (237,708) 93,335 — — (144,373) 77,625 $1,051,071 2018 Beginning balance.......................................... $ 328,599 Provision for credit losses.............................. 33,967 Net charge-offs 374,085 (41,181) 65,405 12,401 170,809 127,068 78,300 $1,017,198 132,000 (255) (60,414) Charge-offs ............................................... 27,903 Recoveries ................................................ Net (charge-offs) recoveries .......................... (32,511) Ending balance............................................... $ 330,055 (12,286) 21,037 8,751 341,655 (15,345) (143,196) 45,883 (97,313) 200,564 6,664 (8,681) 69,125 — (231,241) — 101,487 — (129,754) 78,045 $1,019,444 Despite the allocation in the preceding tables, the allowance for credit losses is general in nature and is available to absorb losses from any loan or lease type. In establishing the allowance for credit losses subsequent to December 31, 2019, the Company estimates losses attributable to specific troubled credits identified through both normal and targeted credit review processes and also estimates losses for loans and leases with similar risk characteristics on a collective basis. The amounts of specific loss components in the Company’s loan and lease portfolios are determined through a loan-by-loan analysis of larger balance commercial loans and commercial real estate loans that are in nonaccrual status. Such loss estimates are typically based on expected future cash flows, collateral values and other factors that may impactmm the borrower’s ability to pay. To the extent that those loans are collateral-dependent, they are evaluated based on the fair 143 value of the loan’s collateral as estimated at or near the financial statement date. As the quality of a loan deteriorates to the point of classifying the loan as “criticized,” the process of obtaining updated collateral valuation information is usually initiated, unless it is not considered warranted given factors such as the relative size of the loan, the characteristics of the collateral or the age of the last valuation. In those cases where current appraisals may not yet be available, prior appraisals are utilized with adjustments, as deemed necessary, for estimates of subsequent declines in values as determined by line of business and/or loan workout personnel. Those adjustments assessed for reasonableness by the Company’s credit department. Accordingly, for real estate collateral securing larger nonaccruarr collateral values are based on current appraisals and estimates of value. For non-real estate loans, collateral is assigned a discounted estimated liquidation value and, depending on the nature of the collateral, is verified through field exams or other procedures. In assessing collateral, real estate and non-real estate values are reduced by an estimate of selling costs. l commercial loans and commercial real estate loans, estimated are reviewed and d For residential real estate loans, including home equity loans and lines of credit, the excess of the loan balance over the net realizable value of the property collateralizing the loan is charged-off when the loan becomes 150 days delinquent. That charge-off is based on recent indications of value from external parties that are generally obtained shortly after a loan becomes nonaccrual. Loans to consumers that file for bankruptcy are generally charged-off to estimated net collateral value shortly after the Company is notified of such filings. When evaluating individual home equity loans and lines of credit for charge off and for purposes of estimating losses in determining the allowance for credit losses, the Company gives consideration to the required repayment of any first lien positions related to collateral property. Modified loans, including smaller balance homogenous loans, that are considered to be troubled debt restructurings are evaluated for impairment giving consideration to the impact of the modified loan terms on the present value of the loan’s expected cash flows. Information with respect to loans and leases that were considered nonaccrual at the beginning and end of the reporting period and the interest income recognized on such loans for the years ended December 31, 2020, 2019 and 2018 follows. December 31, 2020 Amortized Cost with Allowance Amortized Cost without Allowance Total (In thousands) January 1, 2020 Amortized Cost Year Ended December 31, 2020 Interest Income Recognized 79,930 $ 306,827 $ 346,743 $ 11,269 Commercial, financial, leasing, etc. ................... $226,897 $ Real estate: Commercial................................................... 364,110 1,094 Residential builder and developer................. Other commercial construction..................... 20,992 Residential..................................................... 159,006 84,568 Residential — limited documentation .......... Consumer: Home equity lines and loans ......................... Recreational finance...................................... Automobile ................................................... Other ............................................................. 61,031 19,434 34,044 3,606 411,784 — 93,047 206,723 62,602 18,361 6,085 5,360 34,625 775,894 1,094 114,039 365,729 147,170 79,392 25,519 39,404 38,231 173,796 4,708 35,881 322,504 114,667 65,039 14,308 21,293 35,394 Total.................................................................... $974,782 $ 918,517 $1,893,299 $1,134,333 $ 144 7,821 1,694 8,457 18,069 634 4,092 626 186 1,369 54,217 Amortized Cost with Allowance December 31, 2019 Amortized Cost without Allowance Total (In thousands) January 1, 2019 Amortized Cost Year Ended December 31, 2019 Interest Income Recognized $ 139,913 $346,557 $234,423 $ 8,960 Commercial, financial, leasing, etc..................... $206,644 Real estate: Commercial ................................................... Residential builder and developer ................. Other commercial construction ..................... Residential ..................................................... Residential — limited documentation........... 40,847 604 12,425 59,982 26,710 Consumer: 117,627 3,378 20,345 175,681 56,717 158,474 3,982 32,770 235,663 83,427 203,672 4,798 22,205 233,352 84,685 Home equity lines and loans ......................... Recreational finance ...................................... Automobile.................................................... Other.............................................................. 24,812 9,054 14,805 3,391 Total .................................................................... $399,274 38,403 5,165 6,488 121 $ 563,838 63,215 14,219 21,293 3,512 $963,112 71,292 11,199 23,359 4,623 $893,608 $ Amortized Cost with Allowance December 31, 2018 Amortized Cost without Allowance Total (In thousands) January 1, 2018 Amortized Cost Year Ended December 31, 2018 Interest Income Recognized $ 107,670 $234,423 $240,991 $ 7,873 Commercial, financial, leasing, etc..................... $126,753 Real estate: Commercial ................................................... Residential builder and developer ................. Other commercial construction ..................... Residential ..................................................... Residential — limited documentation........... 90,296 2,205 14,604 57,346 26,808 Consumer: 113,376 2,593 7,601 176,006 57,877 203,672 4,798 22,205 233,352 84,685 184,982 6,451 10,088 235,834 96,105 Home equity lines and loans ......................... Recreational finance ...................................... Automobile.................................................... Other.............................................................. 30,819 6,016 16,271 4,591 Total .................................................................... $375,709 40,473 5,183 7,088 32 $ 517,899 71,292 11,199 23,359 4,623 $893,608 74,500 6,509 23,781 3,357 $882,598 $ 5,850 357 634 12,630 1,092 5,987 575 214 508 36,807 10,880 1,779 3,474 14,065 1,980 5,535 333 689 230 46,838 For purposes of determining the level of the allowance for credit losses, the Company evaluates its loan and lease portfolio by type. Accruing loans with similar risk characteristics are generally evaluated collectively. The Company utilizes statistically developed models to project principal balances over the remaining contractual lives of the loan portfolios and to determine estimated credit losses through a reasonable and supportable forecast period. Individual loan credit quality indicators including loan grade and borrower repayment performance inform the models, which have been statistically developed based on historical correlations of credit losses with prevailing economic metrics, including unemployment, gross domestic product and real estate prices. Model forecasts may be adjusted for inherent limitations or biases that have been identified through independent mm 145 validation and back-testing of model performance to actual realized results. At both January 1 and December 31, 2020, the Company utilized a reasonable and supportable forecast period of two years. Subsequent to this forecast period the Company reverted, ratably over a one-year period, to historical loss experience to inform its estimate of losses for the remaining contractual life of each portfolio. The Company also considered the impact of portfolio concentrations, changes in underwriting practices, product expansions into new markets, imprecision in its economic forecasts, geopolitical conditions and other risk factors that might influence its loss estimation process. Prior to 2020, the allowance for credit losses was estimated for incurred credit losses inherent in the loan and lease portfolio as of the balance sheet date, but did not consider reasonable and supportable forecasts that could have affected the collectability of the reported amounts. The Company utilizes a loan grading system to differentiate risk amongst its commercial loans and commercial real estate loans. Loans with a lower expectation of default are assigned one of ten possible “pass” loan grades and are generally ascribed lower loss factors when determining the allowance for credit losses. Loans with an elevated level of credit risk are classified as “criticized” and are ascribed a higher loss factor when determining the allowance for credit losses. Criticized loans may be classified as “nonaccrual” if the Company no longer expects to collect all amounts according to the contractual terms of the loan agreement or the loan is delinquent 90 days or more. Loan officers in different geographic locations with the support of the Company’s credit department personnel continuously review and reassign loan grades based on their detailed knowledge of individual borrowers and their judgment of the impact on such borrowers resulting from changing conditions in their respective regions. Factors considered in assigning loan grades include borrower-specific information related to expected future cash flows and operating results, collateral values, geographic location, financial condition and performance, payment status, and other information. At least annually, updated financial information is obtained from commercial borrowers associated with pass grade loans and additional analysis is performed. On a quarterly basis, the Company’s centralized credit department reviews all criticized commercial loans and commercial real estate loans greater than $1 million to determine the appropriateness of the assigned loan grade, including whether the loan should be reported as accruing or nonaccruing. 146 The following table summarizes the loan grades applied at December 31, 2020 to the various classes of the Company’s commercial loans and commercial real estate loans by origination year. Term Loans by Origination Year 2020 2019 2018 2017 2016 Prior (In thousands) Revolving Loans Converted to Term Loans Revolving Loans Total Commercial, financial, leasing, etc.: Loan grades: Pass................................. $7,732,728 2,277,233 1,505,486 113,940 Criticized accrual............ 56,227 Criticized nonaccrual...... 388,326 7,720 84,358 27,309 930,834 41,587 16,808 719,796 1,387,695 11,352,416 584,751 73,401 39,930 125,893 45,471 19,681 21,286 $25,927,474 1,340,263 13,970 306,827 7,718 Total commercial, financial, leasing, etc. ............ $8,128,774 2,388,900 1,675,653 989,229 779,407 1,506,567 12,063,060 42,974 $27,574,564 Real estate: Commercial: Loan grades: Pass................................. $3,353,450 4,681,834 3,299,095 2,628,061 2,746,165 5,698,834 568,144 1,212,672 Criticized accrual............ 248,949 197,319 Criticized nonaccrual...... 579,507 47,144 290,885 99,293 526,037 26,876 400,154 121,899 875,348 44,260 34,414 — $23,282,787 — 3,621,659 775,894 — Total commercial real estate...................................... $3,906,363 5,203,887 3,925,746 3,018,239 3,511,628 7,160,455 954,022 — $27,680,340 Residential builder and developer: Loan grades: Pass................................. $ 506,295 3,690 Criticized accrual............ — Criticized nonaccrual...... 223,880 106,847 518 109,453 14,836 — 15,048 3,421 — 10,976 — — 11,320 1,885 576 236,943 4,050 — — $ 1,113,915 134,729 — 1,094 — Total residential builder and developer ........................ $ 509,985 331,245 124,289 18,469 10,976 13,781 240,993 — $ 1,249,738 Other commercial construction: Loan grades: Pass................................. $1,050,258 2,998,921 2,048,063 381,091 Criticized accrual............ 13,522 Criticized nonaccrual...... 148,492 65,592 37,192 335 945,339 225,949 4,213 233,127 144,665 12,097 294,030 12,034 12,873 74,611 — 5,407 — $ 7,644,349 949,423 — 114,039 — Total other commercial construction ........................... $1,087,785 3,213,005 2,442,676 1,175,501 389,889 318,937 80,018 — $ 8,707,811 Increases to criticized loans during 2020 were predominantly attributable to effects ff of the COVID-19 pandemic and the related re-grading of loans. 147 The Company considers repayment performance a significant indicator of credit quality for its residential real estate loan and consumer loan portfolios. A summary of loans in accrual and nonaccrual status at December 31, 2020 for the various classes of the Company’s residential real estate loans and consumer loans by origination year is as follows. Term Loans by Origination Year Revolving Revolving Loans Converted to Term 2020 2019 2018 2017 2016 Prior Loans Loans Total (In thousands) Residential: Current .................................. $2,722,862 1,416,259 618,736 1,318,094 718,235 6,898,756 150,447 30-89 days past due .............. Accruing loans past due 90 days or more ....................... Nonaccrual ............................ 480,308 333,466 Total residential .............................. $2,740,070 1,453,713 669,322 1,550,797 774,886 7,862,977 212,818 45,804 2,900 15,234 38,145 5,183 14,439 579 3,133 13,477 13,496 6,408 7,258 7,781 7,947 71,894 — — 200 72,094 — — — — — — $13,764,836 200,406 — 792,888 — — 365,729 — $15,123,859 — $ 1,462,277 19,687 — — — — 147,170 — $ 1,629,134 — — — — — — — — — — — — — — — — 1,462,277 — 19,687 — — — 147,170 — 1,629,134 Residential - limited documentation: Current .................................. $ 30-89 days past due .............. Accruing loans past due 90 days or more ....................... Nonaccrual ............................ Total residential - limited documentation.............................. $ Consumer: Home equity lines and loans: Current .................................. $ 30-89 days past due .............. Accruing loans past due 90 days or more ....................... Nonaccrual ............................ Total home equity lines and — — — — — 773 — — — 3,983 — 1,591 — 2,016 — — — — — — — 162 — — — 51,554 2,569,621 1,252,185 $ 3,881,885 24,329 1,148 22,242 939 — 6,148 — 5,752 — 67,492 — 79,392 loans ............................................. $ 773 3,983 1,591 2,016 162 58,850 2,576,312 1,341,919 $ 3,985,606 148 Term Loans by Origination Year Revolving Revolving Loans Converted to Term 2020 2019 2018 2017 2016 Prior Loans Loans Total Recreational finance: Current ................... $ 2,796,359 1,751,766 30-89 days past (In thousands) 907,595 630,151 352,414 564,358 due....................... 9,548 11,255 8,519 6,638 2,938 8,263 Accruing loans past due 90 days or more................ Nonaccrual ............. Total recreational — 1,854 — 3,883 — 4,072 — 4,194 — 2,733 — 8,783 finance........................... $ 2,807,761 1,766,904 920,186 640,983 358,085 581,404 Automobile: Current ................... $ 1,595,636 1,106,782 30-89 days past 629,338 440,604 171,017 63,972 due....................... 6,461 14,140 12,542 12,899 6,373 3,083 Accruing loans past due 90 days or more................ Nonaccrual ............. — 7,144 Total automobile .............. $ 1,603,712 1,128,066 — 1,615 — 10,788 652,668 — 10,061 463,564 — 5,991 183,381 — 3,805 70,860 — — — — — — — — — — — $ 7,002,643 — — — 47,161 — 25,519 — $ 7,075,323 — $ 4,007,349 — 55,498 — — 39,404 — — $ 4,102,251 Other: Current ................... $ 30-89 days past due....................... Accruing loans past due 90 days or more................ Nonaccrual ............. Total other........................ $ Total loans and leases at 160,424 137,617 53,702 32,556 4,526 28,970 927,217 1,856 $ 1,346,868 1,879 1,130 577 2,301 42 557 10,594 481 17,561 — 1,493 163,796 — 492 139,239 — 339 54,618 — 183 35,040 — 31 4,599 374 501 30,402 4,207 35,044 977,062 — 148 4,581 38,231 2,485 $ 1,407,241 December 31, 2020 ....... $20,949,019 15,628,942 10,466,749 7,893,838 6,013,013 19,233,367 16,963,561 1,387,378 $98,535,867 The following table summarizes the loan grades applied at December 31, 2019 to the various classes of the Company’s commercial loans and commercial real estate loans. Commercial, Financial, Leasing, etc. Commercial Real Estate Residential Builder and Developer Other Commercial Construction (In thousands) December 31, 2019 Pass ................................................................................... Criticized accrual .............................................................. Criticized nonaccrual ........................................................ Total.................................................................................. $22,595,821 895,790 346,557 $23,838,168 25,728,725 770,609 158,474 26,657,808 1,419,162 124,101 3,982 1,547,245 7,092,799 211,292 32,770 7,336,861 The Company’s reserve for off-balance sheet credit exposures was not material at December 31, 2020 and December 31, 2019. 149 5. Premises and equipment qq The detail of premises and equipment was as follows: Land .................................................................................................................. $ Buildings ........................................................................................................... Leasehold improvements .................................................................................. Furniture and equipment — owned .................................................................. leases........................................................ Furniture and equipment — capital aa Less: accumulated depreciation and amortization December 31 2020 2019 (In thousands) 94,929 $ 513,290 302,246 807,701 8,630 96,118 482,182 262,438 739,724 14,232 1,726,796 1,594,694 Owned assets ................................................................................................ Capital leases................................................................................................ 882,272 8,425 890,697 Right of use assets — operating leases ............................................................. 436,927 Premises and equipment, net............................................................................. $1,161,558 $1,140,924 971,979 5,933 977,912 412,674 The right-of-use assets and lease liabilities relate to banking offices and other space occupied by and use of certain equipment under noncancelable operating lease agreements. As of the Companymm December 31, 2020 and 2019, the Company recognized $467 million and $488 million respectively, of operating lease liabilities as a component of “accrued interest and other liabilities” in the consolidated balance sheet. In calculating the present value of lease payments, the Company utilized its incremental secured borrowing rate based on lease term. The Company’s noncancelable operating lease agreements expire at various dates over the next 21 years. Real estate leases generally consist of fixed monthly rental payments with certain leases containing escalation clauses. Any variable lease payments or payments for nonlease components are recognized in the consolidated statement of income as a component of “equipment and net occupancy” expense based on actual costs incurred. Some leases contain lessee options to extend the term. Those options are included in the lease term when it is determined that it is reasonably certain the option will be exercised. The Company has noncancelable operating lease agreements for certain equipment related to ATMs, servers, printers and mail machines that are used in the normal course of operations. The ATM leases are either based on the rights to a specific square footage or a license agreement whereby the Companymm generally contain both fixed payments and variable payments that are transaction-based. Given the transaction-based nature of the variable payments, such payments are excluded from the measurement of the right-of-use asset and lease liability and are recognized in the consolidated statement of income as a component of “equipment and net occupancy” expense when incurred. has the right to operate an ATM in a landlord's location. The lease terms 150 The following table presents information ff about the Company’s lease costs for operating leases recorded in the consolidated balance sheet, cash paid toward lease liabilities, and the weighted- average remaining term and discount rates of the operating leases. Lease cost Operating lease cost........................................................ $ Short-term lease cost ...................................................... Variable lease cost .......................................................... Total lease cost........................................................... $ Other information Right-of-use assets obtained in exchange for new operating lease liabilities.................................... $ Cash paid toward lease liabilities ................................... Weighted-average remaining lease term ........................ Weighted-average discount rate ..................................... Year Ended December 31, 2020 2019 (Dollars in thousands) $ $ $ 104,158 198 1,565 105,921 70,754 104,396 7 years 100,669 105 2,332 103,106 132,219 101,869 7 years 2.74% 3.01% Minimum lease payments under noncancelable operating leases are summarized in the following table. a Year ending December 31: (In thousands) 2021............................................................................................................. $ 2022............................................................................................................. 2023............................................................................................................. 2024............................................................................................................. 2025............................................................................................................. Later years................................................................................................... Total lease payments........................................................................................ Less: imputed interest ...................................................................................... Total ................................................................................................................. $ 105,445 93,621 75,698 61,412 46,023 130,475 512,674 45,354 467,320 Net lease expense for all operating leases totaled $111 million in 2018. All other operating leasing activities were not material to the Company’s consolidated results of operations. Minimum lease payments required under capital leases are not material. 151 6. Capitalized servicing assets Changes in capitalized aa servicing assets were as follows: For the Year Ended December 31, Residential Mortgage Loans 2019 2020 2018 Commercial Mortgage Loans 2019 2018 2020 (In thousands) Beginning balance .......................... $244,411 $120,509 $114,978 $130,636 $114,663 $114,076 26,298 Originations .................................... — Purchases ........................................ (25,711) Amortization................................... 114,663 — Valuation allowance ....................... Ending balance, net ........................ $201,204 $237,411 $120,509 $133,429 $130,636 $114,663 26,067 — 144,326 (46,491) 244,411 (7,000) 41,370 — (25,397) 130,636 — 28,985 454 (23,908) 120,509 — 29,306 — (26,513) 133,429 — (58,308) 231,204 (30,000) 45,101 Residential mortgage loans serviced for others were $26.3 billion at December 31, 2020, $32.3 billion at December 31, 2019 and $22.2 billion at December 31, 2018. Excluded from residential mortgage loans serviced for others were loans sub-serviced for others of $68.1 billion, $62.8 billion and $56.8 billion at December 31, 2020, 2019, and 2018, respectively. On January 31, 2019, the Company purchased servicing rights for residential real estate loans that had outstanding principal balances at that date of approximately $13.3 billion. The purchase price of such servicing rights was approximately $144 million. Commercial mortgage loans serviced for others were $18.9 billion at December 31, 2020, $17.6 billion at December 31, 2019 and $15.5 billion at December 31, 2018. Excluded from commercial mortgage loans serviced for others were loans sub-serviced for others of $3.3 billion at December 31, 2020, $3.4 billion at December 31, 2019 and $2.7 billion at December 31, 2018. The estimated fair value of capitalized residential mortgage loan servicing assets was mm approximately $240 million at December 31, 2020 and $297 million at December 31, 2019. The fair value of capitalized residential mortgage loan servicing assets was estimated using weighted-average discount rates of 9.4% and 10.6% at December 31, 2020 and 2019, respectively, and contemporaneous prepayment assumptions that vary by loan type. At December 31, 2020 and 2019, the discount rate represented a weighted-average option-adjusted spread (“OAS”) of 918 basis points (hundredths of one percent) and 928 basis points, respectively, over market implied forward London Interbank Offered Rates (“LIBOR”). The estimated fair value of capitalized residential mortgage loan servicing rights may vary significantly in subsequent periods due to changing interest rates and the effeff ct thereof on prepayment speeds. The estimated fair value of capitalized commercial mortgage loan servicing assets was approximately $160 million and $153 million at December 31, 2020 and 2019, respectively. An 18% discount rate was used to estimate the fair value of capitalized commercial mortgage loan servicing rights at December 31, 2020 and 2019 with no prepayment assumptions because, in general, the servicing agreements allow the Company to share in customer loan prepayment fees and thereby recover the remaining carrying value of the capitalized servicing rights associated with such loan. The Company’s ability to realize the carrying value of capitalized commercial mortgage servicing rights is more dependent on the borrowers’ abilities to repay the underlying loans than on prepayments or changes in interest rates. The key economic assumptions used to determine the fair value of significant portfolios of capitalized servicing rights at December 31, 2020 and the sensitivity of such value to changes in those assumptions are summarized in the table that follows. Those calculated sensitivities are hypothetical and actual changes in the fair value of capitalized servicing rights may differ significantly from the amounts presented herein. The effect of a variation in a particular assumption on the fair value of the servicing rights is calculated without changing any other assumption. In ff 152 reality, changes in one factor may result in changes in another which may magnify or counteract the sensitivities. The changes in assumptions are presumed to be instantaneous. Residential Commercial (Dollars in thousands) Weighted-average prepayment speeds............................................... Impact on fair value of 10% adverse change ................................ $ Impact on fair value of 20% adverse change ................................ Weighted-average OAS ..................................................................... Impact on fair value of 10% adverse change ................................ $ Impact on fair value of 20% adverse change ................................ Weighted-average discount rate......................................................... Impact on fair value of 10% adverse change ................................ Impact on fair value of 20% adverse change ................................ 14.50% (15,279) (29,189) 9.18% (7,230) (14,020) $ 18.00% (7,024) (13,556) 7. Goodwill and other intangible assets The Company does not amortize goodwill, however, core deposit and other intangible assets are amortized over the estimated life of each respective asset. Total amortizing intangible assets were comprised of the following: Gross Carrying Amount Accumulated Amortization (In thousands) Net Carrying Amount December 31, 2020 Core deposit ....................................................... $ Other .................................................................. Total ................................................................... $ December 31, 2019 Core deposit ....................................................... $ Other .................................................................. Total ................................................................... $ 131,664 6,757 138,421 131,664 6,757 138,421 $ $ $ $ 119,125 5,131 124,256 105,802 3,585 109,387 $ $ $ $ 12,539 1,626 14,165 25,862 3,172 29,034 Amortization of core deposit and other intangible assets was generally computed using accelerated methods over original amortization periods of three to seven years. The weighted-average original amortization period was approximately seven years. Amortization expense for core deposit and other intangible assets was $15 million, $19 million and $25 million for the years ended December 31, 2020, 2019 and 2018, respectively. Estimated amortization expense in future years for such intangible assets is as follows: Year ending December 31: 2021............................................................................................................................. 2022............................................................................................................................. (In thousands) $ $ 10,167 3,998 14,165 The Company completed annual goodwill impairment tests as of October 1, 2020, 2019 and 2018. For purposes of testing for impairment, the Company assigned all recorded goodwill to the reporting units originally intended to benefit from past business combinations, which has historically 153 been the Company’s core relationship business reporting units. Goodwill was generally assigned based on the implied fair value of the acquired goodwill applicable to the benefited reporting units at the time of each respective acquisition. The implied fair value of the goodwill was determined as the difference between the estimated incremental overall fair value of the reporting unit and the estimated fair value of the net assets assigned to the reporting unit as of each respective acquisition date. To test for goodwill impairment at each evaluation date, the Company compared the estimated fair value of each of its reporting units to their respective carrying amounts and certain other assets and liabilities assigned to the reporting unit, including goodwill and core deposit and other intangible assets. The methodologies used to estimate fair values of reporting units as of the acquisition dates and as of the evaluation dates were similar. For the Company’s core customer relationship business reporting units, fair value was estimated as the present value of the expected future cash flows of the reporting unit. Based on the results of the goodwill impairment tests, the Company concluded that the amount of recorded goodwill was not impaired at the respective testing dates. mm mm A summary of goodwill assigned to each of the Company’s reportable segments as of December 31, 2020 and 2019 for purposes of testing for impairment is as follows: (In thousands) 864,366 Business Banking ............................................................................................................ $ 1,401,873 Commercial Banking ....................................................................................................... 654,389 Commercial Real Estate .................................................................................................. — Discretionary Portfolio .................................................................................................... — Residential Mortgage Banking ........................................................................................ 1,309,191 Retail Banking ................................................................................................................. All Other .......................................................................................................................... 363,293 Total................................................................................................................................. $ 4,593,112 154 8. Borrowings The amounts and interest rates of short-term borrowings were as follows: Federal Funds Purchased and Repurchase Agreements Other Short-term Borrowings (Dollars in thousands) Total At December 31, 2020 Amount outstanding........................................................ $ Weighted-average interest rate........................................ 59,482 $ 0.01% — $ — 59,482 0.01% For the year ended December 31, 2020 Highest amount at a month-end ...................................... $ Daily-average amount outstanding ................................. Weighted-average interest rate........................................ 82,893 61,551 $ 0.05% — — $ — 61,551 0.05% At December 31, 2019 Amount outstanding........................................................ $ Weighted-average interest rate........................................ 62,363 $ 0.14% — $ — 62,363 0.14% For the year ended December 31, 2019 Highest amount at a month-end ...................................... $3,402,566 Daily-average amount outstanding ................................. 260,322 Weighted-average interest rate........................................ 1.86% $5,000,000 799,068 $1,059,390 2.49% 2.34% At December 31, 2018 Amount outstanding........................................................ $ 198,378 Weighted-average interest rate........................................ 1.68% $4,200,000 $4,398,378 2.63% 2.58% For the year ended December 31, 2018 Highest amount at a month-end ...................................... $2,654,416 Daily-average amount outstanding ................................. 261,200 Weighted-average interest rate........................................ 1.49% $4,200,000 69,465 $ 330,665 2.16% 1.63% Short-term borrowings have a stated maturity of one year or less at the date the Company enters into the obligation. In general, short-term repurchase agreements outstanding at December 31, 2020 matured on the next business day following year-end. At December 31, 2020, M&T Bank had lines of credit under formal agreements as follows: (In thousands) Outstanding borrowings..................................................................................................... $ Unused ............................................................................................................................... 1,727 32,010,950 At December 31, 2020, M&T Bank had borrowing facilities available with the FHLBs whereby M&T Bank could borrow up to approximately $19.0 billion. Additionally, M&T Bank had an available line of credit with the Federal Reserve Bank of New York totaling approximately $13.0 billion at December 31, 2020. M&T Bank is required to pledge loans and investment securities as collateral for these borrowing facilities. 155 Long-term borrowings were as follows: Senior notes of M&T: Variable rate due 2023 ......................................................................... $ 3.55% due 2023 ................................................................................... 249,824 $ 533,369 249,756 520,454 December 31, 2020 2019 (In thousands) Senior notes of M&T Bank: Variable rate due 2021 ......................................................................... Variable rate due 2022 ......................................................................... 2.05% due 2020 ................................................................................... 2.10% due 2020 ................................................................................... 2.625% due 2021 ................................................................................. 2.50% due 2022 ................................................................................... 2.90% due 2025 ................................................................................... Advances from FHLB: Fixed rates............................................................................................ Agreements to repurchase securities ........................................................ Subordinated notes of M&T Bank: Variable rate due 2020 ......................................................................... Variable rate due 2021 ......................................................................... 3.40% due 2027 ................................................................................... Junior subordinated debentures of M&T associated with preferred capital securities: Fixed rates: 349,992 249,858 — — — 664,400 749,656 1,683 — — 500,000 552,194 349,893 249,758 749,254 749,864 654,136 652,714 749,572 1,815 101,679 409,361 500,000 514,353 BSB Capital Trust I — 8.125%, due 2028...................................... Provident Trust I — 8.29%, due 2028 ............................................ t I — 10.60%, due 2030............ Southern Financial Statutory Trusrr 15,752 29,099 6,836 15,728 28,235 6,770 Variable rates: First Maryland Capital I — due 2027 ............................................. First Maryland Capital II — due 2027............................................ Allfirst Asset Trust — due 2029 ..................................................... BSB Capital Trust III — due 2033 ................................................. Provident Statutory Trust III — due 2033 ...................................... Southern Financial Capital Trust III — due 2033........................... Other ......................................................................................................... 148,409 150,606 97,075 15,464 56,641 8,338 2,997 147,871 149,943 96,930 15,464 55,867 8,236 8,533 $ 4,382,193 $ 6,986,186 The variable rate notes of M&T pay interest quarterly at a rate that is indexed to the three- month LIBOR. The contractual interest rates for those notes were .90% at December 31, 2020 and 2.62% at December 31, 2019. 156 The variable rate senior notes of M&T Bank pay interest quarterly at rates that are indexed to the three-monthtt LIBOR. The contractual interest rates for those notes ranged from .49% to .83% at December 31, 2020 and 2.21% to 2.54% at December 31, 2019. The weighted-average contractual interest rate was 0.63% at December 31, 2020 and 2.34% at December 31, 2019. tt ces from the FHLB had weighted-average contractual Long-term fixed rate advandd interest rates of 5.82% at December 31, 2020 and December 31, 2019. Advances from the FHLB outstanding at December 31, 2020 mature in 2029 and 2035 and are secured by residential real estate loans, commercial real estate loans and investmen t securities. tt The agreement to repurchase securities outstanding at December 31, 2019 had a contractual interest rate of 4.29%. The Company posted collateral consisting primarily of government guaranteed mortgage-backed securities of $108 million at December 31, 2019. The subordinated notes of M&T Bank are unsecured and are subordinate to the claims of its other creditors. The notes that were repaid in 2020 paid interest monthly at a rate that was indexed to the one-month LIBOR. The contractual interest rate was 3.02% at maturity and December 31, 2019. The notes that mature in 2021 pay interest quarterly at a rate that is indexed to the three-month LIBOR. The contractual interest rate was 0.87% at December 31, 2020 and 2.55% at December 31, 2019. The fixed and variable rate junior subordinated deferrable interest debentures of M&T (“Junior Subordinated Debentures”) are held by various trusts and were issued in connection with the issuance by those trusts of preferred capital securities (“Capital Securities”) and common securities (“Common Securities”). The proceeds from the issuances of the Capital Securities and the Common Securities were used by the trusts to purchase the Junior Subordinated Debentures. The Common ’s Securities of each of those trusts are wholly owned by M&T and are the only class of each trust securities possessing general voting powers. The Capital Securities represent preferred undivided interests in the assets of the corresponding trust. Under the Federal Reserve Board’s risk-based capital guidelines, the Capital Securities qualify for inclusion in Tier 2 regulatory capital. The variable rate Junior Subordinated Debentures pay interest quarterly at rates that are indexed to the three-month LIBOR. Those rates ranged from 1.06% to 3.59% at December 31, 2020 and from 2.76% to 5.34% at December 31, 2019. The weighted-average variable rates payable on those Junior Subordinated Debentures were 1.65% at December 31, 2020 and 3.37% at December 31, 2019. qq aa rr Holders of the Capital Securities receive preferential cumulative cash distributions unless M&T exercises its right to extend the payment of interest on the Junior Subordinated Debentures as allowed by the terms of each such debenture, in which case payment of distributions on the respective Capital Securities will be deferred for comparable periods. During an extended interest period, M&T may not pay dividends or distributions on, or repurchase, redeem or acquire any shares of its capital stock. In general, the agreements governing the Capital Securities, in the aggregate, provide a full, irrevocable and unconditional guarantee by M&T of the payment of distributions on, the redemption of, and any liquidation obligations under such guarantee and the Capital Securities are subordinate and junior in right of payment to all senior indebtedness of M&T. distribution with respect to the Capital Securities. The qq The Capital Securities will remain outstanding until the Junior Subordinated Debentures are repaid at maturity, are redeemed prior to maturituu ytt or are distributed in liquidation to the trusts. The Capital Securities are mandatorily redeemable in whole, but not in part, upon repayment at thet maturity dates (ranging from 2027 to 2033) of the Junior Subordinated Debentures or the earlier tt redemption of the Junior Subordinated Debenturtt es in whole upon the occurrence of one or more events set forth in the indentures relating to the Capital Securities, and in whole or in part at any time after an optional redemption prior to contractual maturity contemporaneously with the optional redemption of the related Junior Subordinated Debentures in whole or in part, subject to possible regulatory approval. stated u tt tt 157 Long-term borrowings at December 31, 2020 mature as follows: Year ending December 31: 2021 .............................................................................................................................. $ 849,976 917,270 2022 .............................................................................................................................. 783,193 2023 .............................................................................................................................. — 2024 .............................................................................................................................. 749,656 2025 .............................................................................................................................. 1,082,098 Later years .................................................................................................................... $ 4,382,193 (In thousands) 9. Shareholders’ equity M&T is authorized to issue 1,000,000 shares of preferred stock with a $1.00 par value per share. Preferred shares outstanding rank senior to common shares both as to dividends and liquidation preference, but have no general voting rights. Issued and outstanding preferred stock of M&T as of December 31, 2020 and 2019 is presented below: Shares Issued and Outstanding Carrying Value (Dollars in thousands) Series E (a) Fixed-to-Floating Rate Non-cumulative Perpetual Preferred Stock, $1,000 liquidation preference per share................................................................. 350,000 $ 350,000 Series F (b) Fixed-to-Floating Rate Non-cumulative Perpetual Preferred Stock, $10,000 liquidation preference per share............................................................... 50,000 $ 500,000 Series G (c) Fixed-Rate Reset Non-cumulative Perpetual Preferred Stock, $10,000 liquidation preference per share .......................................................................... 40,000 $ 400,000 (a) (b) (c) ll ll are paid semi-annually at a rate of 5.125% through October 31, 2026 and thereafter will be paid quarterly at a are paid semi-annually at a rate of 6.45% through February 14, 2024 and thereafter will be paid quarterly at a Dividends, if declared, rate of the three-month LIBOR plus 361 basis points. The shares are redeemable in whole or in part on or after February 15, 2024. Notwithstanding M&T’s option to redeem the shares, if an event occurs such that the shares no longer qualify as Tier 1 capital, M&T may redeem all of the shares within 90 days following that occurrence. Declared dividends per share were $64.50 in each of 2020, 2019 and 2018. Dividends, if declared, rate of the three-month LIBOR plus 352 basis points. The shares are redeemable in whole or in part on or aftff er November 1, 2026. Notwithstanding M&T’s option to redeem the shares, if an event occurs such that the shares no longer qualify as Tier 1 capital, M&T may redeem all of the shares within 90 days following that occurrence. Declared dividends per share were $512.50 in each of 2020, 2019 and 2018. Dividends, if declared, of the five-year U.S. Treasury rate plus 3.174%. The shares are redeemable in whole or in part on or after August 1, 2024. Notwithstanding M&T’s option to redeem the shares, if an event occurs such that the shares no longer qualify as Tier 1 capital, M&T may redeem all of the shares within 90 days following that occurrence. Declared dividends per share were $500.694 in 2020 and $125.694 in 2019. are paid semi-annually at a rate of 5.0% through July 31, 2024 and thereafter will be paid semiannually at a rate ll 10. Revenue from contracts with customers A significant amount of the Company’s revenues are derived from net interest income on financial assets and liabilities, investment securities gains, loan and letter of credit fees, income from bank-owned life insurance, and certain other revenues that are generally excluded from the scope of accounting guidance for revenue from contracts with customers. mortgage banking revenues, trading account and foreign exchange gains, a 158 For noninterest income revenue streams, the Company recognizes the expected amount of consideration as revenue when the performance obligations related to the services under the terms of a contract are satisfieff d. The Company’s contracts generally do not contain terms that necessitate significant judgment to determine the amount of revenue to recognize. The Company generally charges customer accounts or otherwise bills customers upon mm tables. Such amounts are classified in accrued interest and other assets in the completion of its services. Typically the Company’s contracts with customers have a duration of one year or less and payment for services is received at least annually, but oftentimes more frequently as services are provided. At December 31, 2020 and 2019, the Company had $67 million and $62 million, respectively, of amounts receivable related to recognized revenue from the sources in the accompanying consolidated balance sheet. In certain situations the Company is paid in advance of providing services and defers the recognition of revenue until its service obligation is satisfied. At December 31, 2020 and 2019, the Company had deferred revenue of $42 million and $43 million, respectively, related to the sources in the accompanying tables and recorded such amounts in accrued interest and other liabilities in the consolidated balance sheet. The following tables summarize sources of the Company’s noninterest income during 2020, 2019, and 2018 that are subject to the noted accounting guidance. 159 Business Banking Commercial Banking Commercial Real Estate Discretionary Portfolio Residential Mortgage Banking Retail Banking All Other Total (In thousands) Year Ended December 31, 2020 Classification in consolidated statement of income Service charges on deposit accounts..... $50,119 18 Trust income ......................................... — Brokerage services income ................... Other revenues from operations: 92,720 442 — Merchant discount and credit card fees .............................................. Other ............................................... 40,475 — $90,612 45,528 9,408 148,098 10,252 — — 2,221 6,218 18,691 Year Ended December 31, 2019 Classification in consolidated statement of income — — — — 211,858 — — 5,839 $ 370,788 601,884 47,428 — 601,424 — 47,428 — 1,625 1,625 — 13,481 102,472 767 84,611 4,732 20,813 41,815 4,732 246,152 697,273 $1,207,183 Service charges on deposit accounts..... $60,690 31 Trust income ......................................... Brokerage services income ................... — Other revenues from operations: 93,044 963 — 9,828 — — — — — 4 263,659 — — 5,753 $ 432,978 572,608 48,922 — 571,614 — 48,922 Merchant discount and credit card fees .............................................. Other ............................................... Year Ended December 31, 2018 Classification in consolidated statement of income 36,844 — $97,565 52,161 7,498 153,666 2,516 8,615 20,959 — 1,776 1,776 — 12,140 107,042 3,381 3,492 36,144 34,088 91,613 3,496 311,943 663,758 $1,253,163 Service charges on deposit accounts..... $62,323 9 Trust income ......................................... Brokerage services income ................... — Other revenues from operations: 96,407 917 — 9,870 — — — — — 10 254,590 — — 6,137 $ 429,337 537,585 51,069 — 536,659 — 51,069 Merchant discount and credit card fees .............................................. Other ............................................... 34,557 — $96,889 52,051 8,796 158,171 2,213 7,259 19,342 — 1,738 1,738 — 14,924 2,208 105,953 90,369 3,814 38,529 30,233 3,824 308,043 626,306 $1,214,313 Service charges on deposit accounts include fees deducted directly from customer account balances, such as account maintenance, insufficient funds and other transactional service charges, and also include debit card interchange revenue resulting from customer initiated transactions. Account maintenance charges are generally recognized as revenue on a monthly basis, whereas other fees are recognized after the respective service is provided. Trust income includes fees related to the Institutional Client Services (“ICS”) business and the Wealth Advisory Services (“WAS”) business. Revenues from the ICS business are largely derived from a variety of trustee, agency, investment, cash management and administrative services, whereas revenues from the WAS business are mainly derived from asset management, fiduciary services, and family office services. Trust fees may be billed in arrears or in advance and are recognized as revenues as the Company’s performance obligations are satisfied. Certain fees are based on a percentage of assets invested or under management and are recognized as the service is performed and constraints regarding the uncertainty of the amount of fees are resolved. ff 160 Brokerage services income includes revenues from the sale of mutual funds and annuities and securities brokerage fees. Such revenues are generally recognized at the time of transaction execution. Mutual fund and other distribution fees are recognized upon initial placement of customer funds as well as in future periods as such customers continue to hold amounts in those mutual funds. Other revenues from operations include merchant discount and credit card fees such as interchange fees and merchant discount fees that are generally recognized when the cardholder’s transaction is approved and settled. Also included in other revenues from operations are insurance commissions, ATM surcharge fees, and advisory fees. Insurance commissions are recognized at the time the insurance policy is executed with the customer. Insurance renewal commissions are recognized upon subsequent renewal of the policy. ATM surcharge fees are included in revenue at the time of the respective ATM transaction. Advisory fees are generally recognized at the conclusion of the advisory engagement when the Companymm has satisfied its service obligation. 11. Stock-based compensation plans Stock-based compensation 2018. The Company recognized income tax benefits related to stock-based compensation of $17 million in 2020, $19 million in 2019 and $24 million in 2018. expense was $80 million in 2020, $76 million in 2019 and $66 million in mm The Company’s equity incentive compensation plan allows for the issuance of various forms of mm stock-based compensation, including performance-based awards. At December 31, 2020 and 2019, respectively, there were 3,100,665 and 3,742,478 shares available for future grant under the Company’s equity incentive compensation plan. including stock options, restricted stock and restricted stock units, mm Stock awards Stock awards are comprised of restricted stock and restricted stock units. Stock awards granted since 2014 generally vest over three years. Stock awards granted prior to 2014 vested over four years. A portion of stock awards granted after 2013 require a performance condition to be met before such awards vest. The Companymm may issue shares from treasury stock to the extent available or issue new shares. There were no restricted shares issued in 2020, 2019 or 2018. The number of restricted stock units issued was 480,949 in 2020, 448,487 in 2019 and 348,512 in 2018, with a weighted-average grant date fair value of $81 million, $74 million and $66 million, respectively. Unrecognized compensation expense associated with restricted stock units was $29 million as of December 31, 2020 and is expected to be recognized over a weighted-average period of approximately one year. A summary of restricted stock and restricted stock unit activity follows: Restricted Stock Units Outstanding Weighted- Average Grant Price Restricted Stock Outstanding Weighted- Average Grant Price Unvested at January 1, 2020.................................... Granted .................................................................... Vested ...................................................................... Cancelled ................................................................. Unvested at December 31, 2020.............................. 691,227 $ 171.72 168.71 480,949 172.56 (334,795) (20,431) 171.91 816,950 $ 169.60 — (49,468) (573) 63,591 $ 162.45 — 162.48 158.02 13,550 $ 162.50 161 Stock option awards Stock options issued generally vest over three years and are exercisable over terms not exceeding ten years and one day. The Company granted 187,088, 164,244 and 116,852 stock options in 2020, 2019 and 2018, respectively. The Companymm used an option pricing model to estimate the grant date present value of stock options granted, which was not material in each of 2020, 2019 and 2018. A summary of stock option activity follows: Stock Options Outstanding Weighted-Average Exercise Price Life (In Years) Aggregate Intrinsic Value (In thousands) Outstanding at January 1, 2020 ............................... Granted .................................................................... Exercised ................................................................. Expired..................................................................... Outstanding at December 31, 2020 ......................... Exercisable at December 31, 2020 .......................... 305,452 $ 170.15 173.04 187,088 117.81 (25,047) 174.09 (2,070) 465,423 $ 174.11 133,098 $ 178.58 8.2 $ 7.4 $ 38 38 For 2020, 2019 and 2018, M&T received $3 million, $9 million and $60 million, respectively, in cash from the exercise of stock options. The intrinsic value of stock options exercised during 2020 was $1 million, compared with $3 million and $16 million in 2019 and 2018, respectively, and the related tax benefits realized by the Company were not material in any of those three years. As of December 31, 2020, the amount of unrecognized compensation cost related to non-vested stock options was not material. The total grant date fair value of stock options vested during 2020, 2019 and 2018 was not material. Upon the exercise of stock options, the Company may issue shares from treasury stock to the extent available or issue new shares. Stock purchase plan The stock purchase plan provides eligible employees of the Company with the right to purchase shares of M&T common stock at a discount through accumulated payroll deductions. In connection with the employee stock purchase plan, shares of M&T common stock issued were 77,170 in 2020, 71,676 in 2019 and 58,167 in 2018. As of December 31, 2020, there were 2,233,581 shares available for issuance under the plan. M&T received cash for shares purchased through the employee stock purchase plan of $12 million, $11 million and $10 million in 2020, 2019 and 2018, respectively. Compensation expense recognized for the stock purchase plan was not material in 2020, 2019 or 2018. Deferred bonus plan The Company provided a deferred bonus plan pursuant to which eligible employees could elect to defer all or a portion of their annual incentive compensation awards and allocate such awards to several investment options, including M&T common stock. Participants could elect the timing of distributions from the plan. Such distributions are payable in cash with the exception of balances allocated to M&T common stock which are distributable in the form of M&T common stock. Shares of M&T common stock distributable pursuant to the terms of the deferred bonus plan were 14,304 and 16,491 at December 31, 2020 and 2019, respectively. The obligation to issue shares is included in “common stock issuable” in the consolidated balance sheet. 162 Directors’ stock plan The Company maintains a compensation plan for non-employee members of the Company’s boards of directors that allows such members to receive all or a portion of their compensation in shares of M&T common stock. Through December 31, 2020, 295,182 shares had been issued in connection with the directors’ stock plan. Through acquisitions, the Company assumed obligations to issue shares of M&T common stock related to deferred directors compensation plans. Shares of common stock issuable under such plans were 3,809 and 5,043 at December 31, 2020 and 2019, respectively. The obligation to issue shares is included in “common stock issuable” in the consolidated balance sheet. 12. Pension plans and other postretirement benefits The Company provides defined pension and other postretirement benefits (including health care and life insurance benefits) to qualified retired employees. The Company uses a December 31 measurement date for all of its plans. Net periodic pension expense for defined benefit plans consisted of the following: 2020 Year Ended December 31 2019 (In thousands) 2018 Service cost ......................................................................... $ Interest cost on benefit obligation ....................................... Expected return on plan assets ............................................ Amortization of prior service cost....................................... Recognized net actuarial loss .............................................. Net periodic pension cost (benefit) ..................................... $ 19,944 $ 71,421 (125,512) 557 58,096 24,506 $ 17,294 $ 81,579 (122,139) 557 21,992 (717) $ 20,346 74,704 (123,127) 557 43,793 16,273 Net other postretirement benefits expense for defined benefit plans consisted of the following: 2020 Year Ended December 31 2019 (In thousands) 2018 Service cost ............................................................................. Interest cost on benefit obligation ........................................... Amortization of prior service credit ........................................ Recognized net actuarial gain ................................................. Net other postretirement benefits ............................................ $ $ 970 $ 1,741 (4,738) (1,236) (3,263) $ 859 $ 2,344 (4,730) (1,247) (2,774) $ 938 2,293 (4,729) (826) (2,324) Service cost is reflected in salaries and employee benefits expense. The other components of net periodic benefit expense are reflected in other costs of operations. 163 Data relating to the funding ff position of the defined benefit plans were as follows: Change in benefit obligation: Pension Benefits 2020 2019 Other Postretirement Benefits 2019 2020 (In thousands) Benefit obligation at beginning of year...... $2,247,329 $1,949,613 $ Service cost ................................................ Interest cost ................................................ Plan participants’ contributions.................. Actuarial (gain) loss ................................... Medicare Part D reimbursement ................ Benefits paid............................................... Benefit obligation at end of year ................ 17,294 81,579 — 298,713 — (99,870) 2,247,329 19,944 71,421 — 288,944 — (106,346) 2,521,292 Change in plan assets: Fair value of plan assets at beginning of year.......................................................... Actual return on plan assets ....................... Employer contributions.............................. Plan participants’ contributions.................. Medicare Part D reimbursement ................ Benefits paid............................................... Fair value of plan assets at end of year ...... 2,037,940 178,610 310,378 — — (106,346) 2,420,582 1,833,833 293,546 10,431 — — (99,870) 2,037,940 Funded status .................................................. $ (100,710) $ (209,389) $ Prepaid asset recognized in the 56,492 $ 970 1,741 2,386 2,371 574 (9,253) 55,281 59,991 859 2,344 2,749 (687) 370 (9,134) 56,492 — — 6,293 2,386 574 (9,253) — (55,281) $ — — 6,015 2,749 370 (9,134) — (56,492) consolidated balance sheet........................... 64,670 — — — Accrued liability recognized in the consolidated balance sheet........................... (165,380) (209,389) (55,281) (56,492) Net accrued liability recognized in the consolidated balance sheet ..................... $ (100,710) $ (209,389) $ (55,281) $ (56,492) Amounts recognized in accumulated other comprehensive income (“AOCI”) were: Net loss (gain) ............................................ $ 684,780 $ 507,029 $ Net prior service cost (credit)..................... Pre-tax adjustment to AOCI....................... Taxes .......................................................... Net adjustment to AOCI............................. $ 507,682 $ 375,084 $ 1,834 508,863 (133,779) 1,277 686,057 (178,375) (13,701) $ (22,269) (35,970) 9,352 (26,618) $ (17,308) (27,007) (44,315) 11,650 (32,665) The Company has an unfunded supplemental pension plan for certain key executives and others. The projected benefit obligation and accumulated benefit obligation included in the preceding data related to such plan were $165 million as of December 31, 2020 and $154 million as of December 31, 2019. The accumulated benefit obligation for all defined benefit pension plans was $2.5 billion and $2.2 billion at December 31, 2020 and 2019, respectively. 164 GAAP requires an employer to recognize in its balance sheet as an asset or liability the overfunded or underfunded status of a defined benefit postretirement plan, measured as the difference between the fair value of plan assets and the benefit obligation. For a pension plan, the benefit obligation is the projected benefit obligation; for any other postretirement benefit plan, such as a retiree health care plan, the benefit obligation is the accumulated postretirement benefit obligation. Gains or losses and prior service costs or credits that arise during the period, but are not included as components of net periodic benefit expense, are recognized as a component of other comprehensive income. Amortization of net gains and losses is included in annual net periodic benefit expense if, as of the beginning of the year, the net gain or loss exceeds 10% of the greater of the benefit obligation or the market-related fair value of the plan assets. As indicated in the preceding table, as of December 31, 2020 the Company recorded a minimum liability adjustment of $650 million ($686 million related to pension plans and $(36) million related to other postretirement benefits) with a corrrr esponding reduction of shareholders’ equity, net of applicable deferred taxes, of $481 million. In aggregate, the benefit plans realized a net loss during 2020 that resulted in an increase to the minimum liability adjustment from that which was recorded at December 31, 2019 of $186 million. The net loss in 2020 was mainly the result of lowering the discount rate used to measure the benefit obligation of all plans to 2.50% at December 31, 2020 from 3.25% used at the prior year-end and the migration to recent mortality tables published by the Society of Actuaries, offset, in part, by the amortization of actuarial losses and a return on plan assets that exceeded the assumed expected return. The table below reflects the changes in plan assets and benefit obligations recognized in other comprehensive income related to the Company’s postretirement benefit plans. Pension Plans Other Postretirement Benefit Plans (In thousands) Total 2020 Net loss...................................................................................... $ 235,847 $ Amortization of prior service (cost) credit................................ Amortization of actuarial (loss) gain ........................................ Total recognized in other comprehensive income, (557) (58,096) 2,371 $ 238,218 4,738 4,181 (56,860) 1,236 pre-tax .................................................................................... $ 177,194 $ 8,345 $ 185,539 2019 Net loss (gain) ........................................................................... $ 127,305 $ Amortization of prior service (cost) credit................................ Amortization of actuarial (loss) gain ........................................ Total recognized in other comprehensive income, (557) (21,992) (687) $ 126,618 4,173 4,730 (20,745) 1,247 pre-tax .................................................................................... $ 104,756 $ 5,290 $ 110,046 The Company also provides a qualified defined contribution pension plan to eligible employees who were not participants in the defined benefit pension plan as of December 31, 2005 and to other employees who have elected to participate in the defined contribution plan. The Company makes contributions to the defined contribution plan each year in an amount that is based on an individual participant’s total compensation (generally defined as total wages, incentive compensation, commissions and bonuses) and years of service. Participants do not contribute to the defined contribution pension plan. Pension expense recorded in 2020, 2019 and 2018 associated with the defined contribution pension plan was $35 million, $32 million and $29 million, respectively. 165 Assumptions The assumed weighted-average rates used to determine benefit obligations at December 31 were: Pension Benefits Other Postretirement Benefits 2020 2019 2020 2019 Discount rate............................................................................. Rate of increase in future compensation levels ........................ 2.50% 3.25% 2.50% 3.25% 3.37% 4.29% — — The assumed weighted-average rates used to determine net benefit expense for the years ended December 31 were: Pension Benefits 2019 2018 2020 Other Postretirement Benefits 2019 2018 2020 Discount rate......................................................... 3.25% 4.25% 3.50% 3.25% 4.25% 3.50% Long-term rate of return on plan assets ................ 6.50% 6.50% 6.50% — Rate of increase in future compensation — — levels.................................................................. 4.29% 4.31% 4.33% — — — The discount rate used by the Companymm to determine the present value of the Company’s future benefit obligations reflects specific market yields for a hypothetical portfolio of highly rated corporate bonds that would produce cash flows similar to the Company’s the level of market interest rates in general as of the year-end. mm benefit plan obligations and The expected long-term rate of return assumption as of each measurement date was developed through analysis of historical market returns, current market conditions, anticipated future asset allocations, the funds’ past experience, and expectations on potential future market returns. The expected rate of return assumption represents a long-term average view of the performance of the plan assets, a return that may or may not be achieved during any one calendar year. 166 The Company’s defined benefit pension plan is sensitive to the long-term rate of return on plan assets and the discount rate. To demonstrate the sensitivity of pension expense to changes in these assumptions, with all other assumptions held constant, 25 basis point increases in: the rate of return on plan assets would have resulted in a decrease in pension expense of approximately $5 million; and the discount rate would have resulted in a decrease in pension expense of approximately $9 million. Decreases of 25 basis points in those assumptions would have resulted in similar changes in amount, but in the opposite direction from the changes presented in the preceding sentence. Additionally, an increase of 25 basis points in the discount rate would have decreased the benefit obligation by $86 million and a decrease of 25 basis points in the discount rate would have increased the benefit obligation by $91 million at December 31, 2020. For measurement of other postretirement benefits, a 6.25% annual rate of increase in the per capita cost of covered health care benefits was assumed for 2021. The rate was assumed to decrease to 5.00% over eight years. Plan assets The Company’s policy is to invest the pension plan assets in a prudent manner for the purpose of providing benefit payments to participants and mitigating reasonable expenses of administration. The Company’s investment strategy is designed to provide a total return that, over the long-term, places an emphasis on the preservation of capital. The strategy attempts to maximize investment returns on assets at a level of risk deemed appropriate by the Company while complying with applicable regulations and laws. The investment strategy utilizes asset diversification as a principal determinant for establishing an appropriate risk profile while emphasizing total return realized from capital appreciation, dividends and interest income. The target allocations for plan assets are generally 25 to 60 percent equity securities, 10 to 65 percent debt securities, and 5 to 60 percent money-market investments/cash equivalents and other investments, although holdings could be more or less than these general guidelines based on market conditions at the time and actions taken or recommended by the investment managers providing advice to the Company. Assets are managed by a combination of internal and external investment managers. Equity securities may include investments in domestic and international equities, through individual securities, mutual funds and exchange-traded funds. Debt securities may include investments in corporate bonds of companies from diversified industries, mortgage-backed securities guaranteed by government agencies and U.S. Treasury securities through individual securities and mutual funds. Additionally, the Company’s defined benefit pension plan held $479 million (20% of total assets) of real estate funds, private investments, hedge funds and other investments at December 31, 2020. Returns on invested assets are periodically compared with target market indices for each asset type to aid management in evaluating such returns. Furthermore, management regularly reviews the investment policy and may, if deemed appropriate, make changes to the target allocations noted above. 167 The fair values of the Company’s pension plan assets at December 31, 2020 and 2019, by asset category, were as follows: Asset category: Money-market investments ................................... Equity securities: M&T ................................................................. Domestic(a) ...................................................... International(b) ................................................. Mutual funds: Domestic(a).................................................. International(b) ............................................ Debt securities: Corporate(c)...................................................... Government ...................................................... International...................................................... Mutual funds: Domestic(d) ................................................. Other: Diversified mutual fund.................................... Real estate partnerships .................................... Private equity / debt.......................................... Hedge funds...................................................... Guaranteed deposit fund................................... qq Total(e) .................................................................. Fair Value Measurement of Plan Assets At December 31, 2020 Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) (In thousands) Total $ 65,263 $ 48,322 $ 16,941 $ 111,441 308,220 13,648 111,441 308,220 13,648 302,094 422,601 1,158,004 302,094 422,601 1,158,004 — — — — — — 172,762 234,232 6,413 302,635 716,042 — 172,762 — 234,232 6,413 — 302,635 302,635 — 413,407 — — — — — — — — — — — — 83,507 26,847 97,124 261,417 10,498 479,393 $2,418,702 $ 83,507 3,616 — 108,516 — 195,639 — — — 23,231 — 97,124 — 152,901 — 10,498 — 283,754 1,704,600 $ 430,348 $ 283,754 168 Fair Value Measurement of Plan Assets At December 31, 2019 Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) (In thousands) Total 38,461 $ 33,870 $ 4,591 $ Asset category: Money-market investments ...................................... $ Equity securities: M&T .................................................................... Domestic(a).......................................................... International(b) .................................................... Mutual funds: Domestic(a) ..................................................... International(b)................................................ Debt securities: Corporate(c) ......................................................... Government.......................................................... International ......................................................... Mutual funds: Domestic(d)..................................................... Other: Diversified mutual fund ....................................... Real estate partnerships........................................ Private equity / debt ............................................. Hedge funds ......................................................... Guaranteed deposit fund ...................................... qq 148,603 219,663 10,476 238,872 381,433 999,047 112,783 190,679 6,648 249,075 559,185 86,980 21,905 87,966 231,807 10,527 439,185 Total(e) ..................................................................... $2,035,878 $ 148,603 219,663 10,476 238,872 381,433 999,047 — — — — — — — 112,783 — 190,679 — 6,648 — 249,075 249,075 310,110 — — — — — — — — — — — — 86,980 3,939 — 116,029 — 206,948 — — — 17,966 — 87,966 — 115,778 — 10,527 — 232,237 1,488,940 $314,701 $ 232,237 (a) ThiTT s category is mainly comprised of equities of companies primarily within the small-cap, mid- cap and large-cap sectors of the U.S. economy and range across diverse industries. (b) ThiTT s category is comprised of equities in companies primarily withintt the mid-cap and large-cap sectors of international markets mainly in developed and emerging markets in Europe and the Pacific Rim. (c) This category represents investment grade bonds of U.S. issuers from diverse industries. (d) Approximately 78% of the mutual funds were invested in investment grade bonds and 22% in high-yielding bonds at December 31, 2020. Approximately 80% of the mutual funds were invested in investment grade bonds and 20% in high-yielding bonds at December 31, 2019. The holdings within the funds were spread across diverse industries. (e) Excludes dividends and interest receivable totaling $2 million at each of December 31, 2020 and 2019. Pension plan assets included common stock of M&T with a fair value of $111 million (5% of total plan assets) at December 31, 2020 and $149 million (7% of total plan assets) at December 31, 169 2019. No investment in securities of a non-U.S. Government or government agency issuer exceeded ten percent of plan assets at December 31, 2020. The changes in Level 3 pension plan assets measured at estimated fair value on a recurring basis during the year ended December 31, 2020 were as follows: Balance – January 1, 2020 Purchases (Sales) Total Realized/ Unrealized Gains (Losses) Balance – December 31, 2020 (In thousands) Other Real estate partnerships ........................................... $ 17,966 $ ................................................... qq Private equity/debt Hedge funds ............................................................. Guaranteed deposit fund .......................................... 1,684 $ 23,231 97,124 1,952 152,901 7,123 10,498 (29) Total .................................................................... $ 232,237 $ 40,787 $ 10,730 $ 283,754 3,581 $ 7,206 30,000 — 87,966 115,778 10,527 The Company makes contributions to its funded qualified defined benefit pension plan as required by government regulation or as deemed appropriate by management after considering factors such as the fair value of plan assets, expected returns on such assets, and the present value of benefit obligations of the plan. The Company made a voluntary contribution of $300 million to the qualified defined benefit pension plan in 2020. The Company did not make any contributions to the plan in 2019. The Company is not required to make contributions to the qualified defined benefit plan in 2021, however, subject to the impact of actual events and circumstances that may occur in 2021, the Companymm may make contributions, but the amount of any such contributions has not been determined. The Company regularly funds the payment of benefit obligations for the supplemental defined benefit pension and postretirement benefit plans because such plans do not hold assets for investment. Payments made by the Company for supplemental pension benefits were $10 million in each of 2020 and 2019. Payments made by the Company for postretirement benefits were $6 million in each of 2020 and 2019. Payments for supplemental pension and other postretirement benefits for 2021 are not expected to differ from those made in 2020 by an amount that will be material to the Company’s consolidated financial position. Estimated benefits expected to be paid in future years related to the Company’s defined benefit pension and other postretirement benefits plans are as follows: Pension Benefits Other Postretirement Benefits (In thousands) Year ending December 31: 2021 ...................................................................................................... $ 2022 ...................................................................................................... 2023 ...................................................................................................... 2024 ...................................................................................................... 2025 ...................................................................................................... 2026 through 2030................................................................................ 106,285 $ 109,880 114,938 119,402 121,456 645,515 3,238 3,269 3,131 2,974 2,789 10,656 The Company has a retirement savings plan (“RSP”) that is a defined contribution plan in which eligible employees of the Company may defer up to 50% of qualified compensation via contributions to the plan. The RSP was amended in 2020 to increase the employer matching 170 contribution to 100% from 75% in prior years and also to increase the employee's qualified compensation limits to 5% from 4.5%. Employees’ accounts, including employee contributions, employer matching contributions and accumulated earnings thereon, are at all times fully vested and nonforfeitable. totaled $62 million, $48 million and $43 million in 2020, 2019 and 2018, respectively. Employee benefits expense resulting from the Company’s contributions to the RSP a Income taxes 13. The components mm of income tax expense were as follows: Current 2020 Year Ended December 31 2019 (In thousands) 2018 Federal .................................................................................................. $267,550 $359,668 $408,428 113,706 State and local....................................................................................... 522,134 98,431 Total current .................................................................................... 365,981 132,696 492,364 Deferred Federal .................................................................................................. State and local....................................................................................... Total deferred .................................................................................. Amortization of investments in qualified affordable housing projects ..... (12,780) 28,637 15,857 52,169 Total income taxes applicable to pre-tax income ............................ $416,369 $618,112 $590,160 (22,894) (8,397) (31,291) 81,679 40,769 16,779 57,548 68,200 The Company files a consolidated federal income tax return reflecting taxable income earned federal tax law allowed certain financial by all domestic subsidiaries. In prior years, applicablea institutions the option of deducting as bad debt expense for tax purposes amounts in excess of actual losses. In accordance with GAAP, such financial institutions were not required to provide deferred income taxes on such excess. Recapture of the excess tax bad debt reserve established under the previously allowed method will result in taxablea income if M&T Bank fails to maintain bank status as defined in the Internal Revenue Code or charges are made to the reserve for other than bad debt losses. At December 31, 2020, M&T Bank’s tax bad debt reserve for which no federal income taxes have been provided was $137 million. No actions are planned that would cause this reserve to become wholly or partially taxable. Income taxes attributable to gains or losses on bank investment securities were an expense of $2 million in 2020 and $5 million in 2019 and a benefit of $2 million in 2018. 171 Total income taxes differed from the amount computed by applying the statutory federal income tax rate to pre-tax income as follows: 2020 Year Ended December 31 2019 (In thousands) 2018 Income taxes at statutory federal income tax rate ............................ Increase (decrease) in taxes: Tax-exempt income ..................................................................... State and local income taxes, net of federal income tax effect.... Qualified affordable housing project federal tax credits, net ...... Other ............................................................................................ $371,599 $534,925 $526,730 (22,806) 71,127 (14,826) 11,275 (26,186) 112,451 (12,240) (10,595) $416,369 $618,112 $590,160 (27,319) 118,085 (15,324) 7,745 Deferred tax assets (liabilities) were comprised of the following at December 31: 2020 2019 (In thousands) 2018 mm Losses on loans and other assets ............................................... $ 471,767 $ 309,523 $ 322,818 Operating lease liabilities.......................................................... — 30,057 Retirement benefits ................................................................... 23,563 Postretirement and other employee benefits ............................. 24,796 Incentive and other compensation plans ................................... 26,759 Stock-based compensation........................................................ 52,580 Unrealized losses....................................................................... 1,861 Losses on cash flow hedges ...................................................... 43,880 Other.......................................................................................... 526,314 Gross deferred tax assets ...................................................... (186,787) Right of use assets and other leasing transactions .................... — Unrealized gains........................................................................ (54,894) Capitalized servicing rights....................................................... (61,881) Depreciation and amortization .................................................. (18,920) Interest on loans ........................................................................ Gains on cash flow hedges........................................................ — (30,211) Other.......................................................................................... (352,693) Gross deferred tax liabilities ................................................ 77,017 $ 173,621 121,216 26,185 28,004 18,984 29,507 — — 66,763 762,426 (285,311) (50,785) (50,235) (95,684) (8,113) (97,004) (62,581) (649,713) 128,178 55,048 24,023 26,861 27,912 — — 69,863 641,408 (326,626) (13,322) (56,649) (66,925) (23,552) (36,845) (40,472) (564,391) Net deferred tax asset................................................................ $ 112,713 $ The Company believes that it is more likely than not that the deferred tax assets will be realized through taxable earnings or alternative tax strategies. The income tax credits shown in the statement of income of M&T in note 25 arise principally from operating losses before dividends from subsidiaries. 172 A reconciliation of the beginning and ending amount of unrecognized tax benefits follows: Federal, State and Local Tax Unrecognized Income Tax Benefits Accrued Interest (In thousands) Increases as a result of tax positions taken during 2018............... Increases as a result of tax positions taken in prior years............. Decreases as a result of settlements with taxing authorities......... Decreases as a result of tax positions taken in prior years ........... Gross unrecognized tax benefits at December 31, 2018 ................. Increases as a result of tax positions taken during 2019............... Increases as a result of tax positions taken in prior years............. Decreases as a result of tax positions taken in prior years ........... Gross unrecognized tax benefits at December 31, 2019 ................. Increases as a result of tax positions taken in prior years............. Decreases as a result of tax positions taken in prior years ........... Gross unrecognized tax benefits at January 1, 2018 ....................... $ 45,432 13,426 — (664) (1,920) 56,274 6,996 3,265 (7,566) 58,969 — (10,107) Gross unrecognized tax benefits at December 31, 2020 ................. $ 48,862 Less: Federal, state and local income tax benefits........................... Net unrecognized tax benefits at December 31, 2020 that, — 1,969 (289) (702) 6,629 — 3,255 (2,685) 7,199 2,800 (2,384) $ 7,615 $ 5,651 $ 51,083 13,426 1,969 (953) (2,622) 62,903 6,996 6,520 (10,251) 66,168 2,800 (12,491) 56,477 (11,174) if recognized, would impact the effective income tax rate........... $ 45,303 a The Company’s federal, state and local income tax Company’s policy is to recognize interest and penalties, if any, related to unrecognized tax benefits in income taxes in the consolidated statement of income. The balance of accrued interest at December 31, 2020 is included in the table above. returns are routinely subject to examinations from various governmental taxing authorities. Such examinations may result in challenges to the tax return treatment applied by the Company to specific transactions. Management believes that the assumptions and judgment used to record tax-related assets or liabilities have been appropriate. Should determinations rendered by tax authorities ultimately indicate that management’s assumptions were inappropriate, the result and adjustments required could have a material effecff results of operations. Examinations by the mm Internal Revenue Service of the Company’s federal income tax returns have been largely concluded through 2019, although under statute the income tax returns from 2017 through 2019 could be adjusted. The Company also files income tax returns in over forty states and numerous local jurisdictions. Substantially all material state and local matters have been concluded for years through 2013. It is not reasonably possible to estimate when examinations for any subsequent years will be completed. t on the Company’s 173 14. Earnings per common share The computations of basic earnings mm rr per common share follow: 2020 Year Ended December 31 2019 (In thousands, except per share) 2018 Income available to common shareholders: Net income ............................................................................................. $1,353,152 (68,228) Less: Preferred stock dividends(a) ......................................................... 1,284,924 to common equity ................................................ Net income availablea Less: Income attributable to unvested stock-based compensation awards .......................................................................... (5,858) to common shareholders ........................................... $1,279,066 Net income availablea Weighted-average shares outstanding: $1,929,149 (69,441) 1,859,708 $1,918,080 (72,521) 1,845,559 (10,199) $1,849,509 (9,531) $1,836,028 Common shares outstanding (including common stock issuable) and unvested stock-based compensation awards ................. Less: Unvested stock-based compensation awards ................................ Weighted-average shares outstanding.......................................................... 129,404 (766) 128,638 135,169 (741) 134,428 144,740 (748) 143,992 Basic earnings per common share................................................................ $ 9.94 $ 13.76 $ 12.75 (a) Including impact of not as yet declared cumulative dividends. The computations mm of diluted earnings per common share follow: 2020 Year Ended December 31 2019 (In thousands, except per share) 2018 Net income available to common equity ..................................................... $1,284,924 $1,859,708 $1,845,559 Less: Income attributable to unvested stock-based compensation awards .......................................................................... (5,856) Net income available to common shareholders ........................................... $1,279,068 Adjusted weighted-average shares outstanding: (10,197) $1,849,511 (9,524) $1,836,035 Common and unvested stock-based compensation awards.................... Less: Unvested stock-based compensation awards ................................ Plus: Incremental shares from assumed conversion of stock-based compensation awards and warrants to purchase common stock ...................................................................... Adjusted weighted-average shares outstanding ........................................... 129,404 (766) 135,169 (741) 144,740 (748) 66 128,704 34 134,462 159 144,151 Diluted earnings per common share ............................................................ $ 9.94 $ 13.75 $ 12.74 GAAP defines unvested share-based awards that contain nonforfeitable rights to dividends or dividend equivalents (whether paid or unpaid) as participating securities that shall be included in the computation of earnings per common share pursuant to the two-class method. The Company has issued stock-based compensation awards in the form of restricted stock and restricted stock units, which, in accordance with GAAP, are considered participating securities. mm Stock-based compensation mm awards and warrants to purchase common stock of M&T representing common shares of 474,000 in 2020, 238,000 in 2019 and 194,000 in 2018 were not included in the computations of diluted earnings per common share because the effect on those years would have been antidilutive. 174 15. Comprehensive income The following tables display the components of other comprehensive income (loss) and amounts reclassified from accumulated other comprehensive income (loss) to net income: Total Amount Before Tax Defined Benefit Plans Investment Securities Income Tax Other Net Balance — January 1, 2020 .......................................................... $ Other comprehensive income before reclassifications: Unrealized holding gains, net ................................................. Foreign currency translation adjustment ................................. d Unrealized gains on cash flow hedges.................................... Current year benefit plans losses ............................................ Total other comprehensive income (loss) before 50,701 $(464,548) $ 133,888 $ (279,959) $ 73,279 $(206,680) (In thousands) 141,081 — — — (238,218) — — 2,724 — 505,042 — 141,081 2,724 505,042 — (238,218) (36,498) (440) (130,432) 60,208 104,583 2,284 374,610 (178,010) reclassifications.......................................................................... 141,081 (238,218) 507,766 410,629 (107,162) 303,467 Amounts reclassified from accumulated other comprehensive income that (increase) decrease net income: Amortization of unrealized holding losses on held-to-maturity (“HTM”) securities ................................. Gains realized in net income................................................... Accretion of net gain on terminated cash floff w rr 3,606 (2) hedges ................................................................................ — — — — — — 3,606 (a) (2)(b) (966) 1 2,640 (1) (125) (125) (c) 34 (91) Net yield adjustment from cash flow hedges currently in effect............................................................... Amortization of prior service credit........................................ Amortization of actuarial losses ............................................. Total other comprehensive income (loss)..................................... Balance — December 31, 2020 .................................................... $ Balance — January 1, 2019 .......................................................... $ Other comprehensive income before reclassifications: Unrealized holding gains, net ................................................. Foreign currency translation adjustment ................................. d Unrealized gains on cash flow hedges.................................... Current year benefit plans losses ............................................ Total other comprehensive income (loss) before — — — 144,685 194,816 195,386 $(650,087) $ 369,558 $ (85,143) — (271,971) — — 235,670 (4,181) 56,860 (185,539) (271,971) (a) (4,181)(d) 56,860 (d) 70,239 1,057 (14,371) (51,168) (201,732) (3,124) 42,489 143,648 $ 22,111 $ (63,032) (200,107) $(354,502) $ (14,719) $ (569,328) $ 149,247 $(420,081) 247,411 — — — (126,618) — 1,381 — — 160,373 — 247,411 1,381 160,373 — (126,618) (65,009) (290) (42,163) 33,287 182,402 1,091 118,210 (93,331) reclassifications.......................................................................... 247,411 (126,618) 161,754 282,547 (74,175) 208,372 Amounts reclassified from accumulated other comprehensive income that (increase) decrease net income: Amortization of unrealized holding losses on HTM securities .................................................................. Losses realized in net income ................................................. Accretion of net gain on terminated cash floff w rr hedges ................................................................................ Net yield adjustment from cash flow hedges currently in effect............................................................... Amortization of prior service credit........................................ Amortization of actuarial losses ............................................. Total other comprehensive income (loss)..................................... Balance — December 31, 2019 .................................................... $ 3,394 3 — — — — — — 3,394 (a) 3 (b) (892) (1) 2,502 2 (136) (136) (c) 36 (100) — — — 250,808 289,369 50,701 $(464,548) $ 133,888 $ (279,959) — (13,011) — — 148,607 (4,173) 20,745 (110,046) (13,011) (a) (4,173)(d) 20,745 (d) 3,421 1,097 (5,454) (75,968) (9,590) (3,076) 15,291 213,401 $ 73,279 $(206,680) 175 Balance — January 1, 2018............................................................ Cumulative effect of change in accounting principle — Investment Securities Defined Benefit Plans Total Amount Before Tax Other Income Tax Net $ (59,957) $(413,168) $(20,165) $ (493,290) $129,476 $ (363,814) (In thousands) equity securities (e)...................................................................... (22,795) — — (22,795) 5,942 (16,853) Other comprehensive income before reclassifications: Unrealized holding losses, net ................................................. ................................. d Foreign currency translation adjustment Unrealized losses on cash flow hedges.................................... Current year benefit plans gains .............................................. (121,589) — — — Total other comprehensive income (loss) — — (2,817) — (4,965) — — (121,589) (2,817) (4,965) 19,871 19,871 31,946 592 1,306 (5,224) (89,643) (2,225) (3,659) 14,647 before reclassifications ................................................................ (121,589) 19,871 (7,782) (109,500) 28,620 (80,880) Amounts reclassified from accumulated other comprehensive income that (increase) decrease net income: Amortization of unrealized holding losses on HTM securities...................................................... Gains realized in net income ................................................... Accretion of net gain on terminated flowff Net yield adjustment from cash flow hedges............................................................................ cash rr 4,252 (18) — — — — — — 4,252 (a) (18) (b) (1,118) 4 3,134 (14) (111) (111) (c) 29 (82) hedges currently in effect ..................................................... Amortization of prior service credit ........................................ Amortization of actuarial losses .............................................. Total other comprehensive income (loss) ...................................... Balance — December 31, 2018...................................................... $ 13,339 (a) — (4,172) (d) — 42,967 (d) — (117,355) (53,243) (200,107) $(354,502) $(14,719) $ (569,328) — 13,339 — — 5,446 (4,172) 42,967 58,666 (3,507) 1,097 (11,296) 13,829 9,832 (3,075) 31,671 (39,414) $149,247 $ (420,081) Included in interest income. Included in gain (loss) on bank investment securities. Included in interest expense. Included in other costs of operations. (a) (b) (c) (d) (e) Beginning January 1, 2018, equity securities with readily determinable market values are required to be measured at fair value with changes in fair value recognized in the income statement. Prior to that date, such changes in fair value were reflected in other comprehensive income. Accumulated other comprehensive income (loss), net consisted of the following: Investment Securities Defined Benefit Plans Other Total (In thousands) Balance at January 1, 2018.......................... Cumulative effect of change in accounting principle — equity securities.................... Net gain (loss) during 2018 ......................... Balance at December 31, 2018 .................... Net gain (loss) during 2019 ......................... Balance at December 31, 2019 .................... Net gain (loss) during 2020 ......................... Balance at December 31, 2020.................... $ (44,150) $ (304,546) $ (15,118) $ (363,814) (16,853) (86,523) (147,526) 184,906 37,380 107,222 144,602 $ — 43,243 (261,303) (81,116) (342,419) (138,645) $ (481,064) $ — 3,866 (11,252) 109,611 98,359 175,071 273,430 (16,853) (39,414) (420,081) 213,401 (206,680) 143,648 $ (63,032) 176 16. Other income and other expense The following items, which exceeded 1% of total interest income and other income in the respective period, were included in either “other revenues from operations” or “other costs of operations” in the consolidated statement of income: Year Ended December 31 2020 2019 (In thousands) 2018 Other income: Credit-related fee income ..................................................................................... $ 70,387 $ 86,792 $ 82,614 Other expense: Professional services ............................................................................................ Accrual for Wilmington Trust Corporation legal-related matters........................ Amortization of capitalized mortgage servicing rights ........................................ 240,047 330,900 84,821 71,888 312,998 135,000 International activities 17. The Company engages in limited international activities including certain trust-related services in Europe, collecting Eurodollar deposits, engaging in foreign currency transactions associated with customer activity, providing credit to support the international activities of domestic companies and holding certain loans to foreign borrowers. Assets and revenues associated with international activities represent less than 1% of the Company’s consolidated assets and revenues. International assets included $170 million and $186 million of loans to foreign borrowers at December 31, 2020 and 2019, respectively. Deposits at M&T Bank’s Cayman Islands office were $652 million and $1.68 billion at December 31, 2020 and 2019, respectively. Deposits at M&T Bank’s office in Ontario, Canada were $32 million at December 31, 2020 and $23 million at December 31, 2019. Revenues from providing international trust-related services were approximately $36 million in 2020, $32 million in 2019 and $29 million in 2018. 18. Derivative financial instruments As part of managing interest rate risk, the Company enters into interest rate swap agreements to modify the repricing characteristics of certain portions of the Company’s portfolios of earning assets and interest-bearing liabilities. The Company designates interest rate swap agreements utilized in the management of interest rate risk as either fair value hedges or cash flow hedges. Interest rate swap agreements are generally entered into with counterparties that meet established credit standards and most contain master netting, collateral and/or settlement provisions protecting the at-risk party. Based on adherence to the Company’s credit standards and the presence of the netting, collateral or settlement provisions, the Company believes that the credit risk inherent in these contracts was not material as of December 31, 2020. The net effect of interest rate swap agreements was to increase net interest income by $312 million in 2020, and to decrease net interest income by $2 million in 2019 and $25 million in 2018. 177 Information about interest rate swap agreements entered into for interest rate risk management purposes summarized by type of financial instrument the swap agreements were intended to hedge follows: Notional Amount Average Maturity (In thousands) (In years) Weighted- Average Rate Fixed Variable Estimated Fair Value Gain (Loss) (a) (In thousands) December 31, 2020 Fair value hedges: Fixed rate long-term borrowings (b)............. $ 1,650,000 3.3 2.86% 0.79% $ 651 Cash flow hedges: Interest payments on variable rate commercial real estate loans (b)(c) ........... 49,400,000 Total .............................................................. $51,050,000 0.9 1.0 2.22% 0.15% 425 1,076 $ December 31, 2019 Fair value hedges: Fixed rate long-term borrowings (b)............. $ 3,800,000 2.2 2.51% 2.27% $ (567) Cash flow hedges: Interest payments on variable rate commercial real estate loans (b)(d) ........... 53,750,000 Total .............................................................. $57,550,000 1.4 1.5 2.44% 1.73% (1,195) (1,762) $ (a) Certain clearinghouse exchanges consider payments by counterparties for variation margin on derivative instruments to be settlements of those positions. The impact of such treatment at December 31, 2020 was a reduction of the estimated fair value gains on interest rate swap agreements designated as fair value hedges of $101.5 million and on interest rate swap agreements designated as cash flow hedges of $372.2 million. The impact of such treatment at December 31, 2019 was a reduction of estimated fair value gains on agreements m designated as fair value hedges of $45.1 million and agreements designated as cash flow hedges of $140.7 million. (b) Under the terms of these agreements, the Company receives settlement amounts at a fixedii rate and pays at a (c) variable rate. Includes notional amount and terms of $32.1 billion of forward-starting become effectiv e in 2021-2022. ff ff interest rate swap agreements that (d) Includes notional amount and terms of $40.4 billion of forward-starting ff interest rate swap agreement that become effectiv ff e in 2020-2022. The notional amount of interest rate swapaa agreements entered into for risk management purposes that were outstanding at December 31, 2020 mature as follows: Year ending December 31: 2021 .................................................................................................................................................... $27,700,000 16,500,000 2022 .................................................................................................................................................... 6,350,000 2023 .................................................................................................................................................... 500,000 2027 .................................................................................................................................................... $51,050,000 (In thousands) The Company utilizes commitments to sell residential and commercial real estate loans to hedge the exposure to changes in the fair value of real estate loans held for sale. Such commitments have generally tt 178 been designated as fair value hedges. The Company also utilizes commitments to sell real estateaa offset the exposure to to changes in fair value of certain commitmentsnn to originate real estate loans for sale. loansaa xx Derivative financial instruments used for trading account purposes included interest rate contracts, foreign exchange and other option contracts, foreign exchange forward and spot contracts, and financial futures. Interest rate contracts entered into for trading account purposes had notional values of $37.8 billion and $48.6 billion at December 31, 2020 and 2019, respectively. The notional amounts of foreign currency and other option and futures contracts entered into for trading account purposes aggregated $776 million and $1.2 billion at December 31, 2020 and 2019, respectively. Information about the fair values of derivative instruments in the Company’s consolidated balance sheet and consolidated statement of income follows: Asset Derivatives Fair Value Liability Derivatives Fair Value December 31, December 31, December 31, December 31, 2020 2019 2020 2019 (In thousands) Derivatives designated and qualifying as hedging instruments Interest rate swap agreements (a) .............................................................. $ Commitments to sell real estate loans (a).................................................. Derivatives not designated and qualifying as hedging instruments Mortgage-related commitments to originate real estate loans for sale (a).............................................................................................. Commitments to sell real estate loans (a).................................................. Trading: Interest rate contracts (b)..................................................................... Foreign exchange and other option and futures contracts (b) ............. 1,968 $ 1,488 3,456 232 $ 892 $ 1,195 1,427 8,458 9,350 1,994 421 2,415 43,599 2,409 11,965 3,074 365 13,868 1,008,913 9,608 1,064,529 398,295 12,506 425,840 105,768 11,134 131,135 1,225 3,548 68,103 11,800 84,676 87,091 Total derivatives ........................................................................................ $ 1,067,985 $ 427,267 $ 140,485 $ (a) (b) Asset derivatives are reported in other assets and liability derivatives are reported in other liabilities. Asset derivatives are reported in tradtt ing account assets and liability derivatives are reported in other liabilities. The impact of variation margin payments at December 31, 2020 and December 31, 2019 was a reduction of the estimated fair value of interest rate contracts in the trading account in an asset position of $5.6 million and $43.3 million, respectively, and in a liability position of $806.5 million and $281.3 million, respectively. 179 Year Ended December 31, 2020 Amount of Gain (Loss) Recognized Year Ended December 31, 2019 Year Ended December 31, 2018 Derivative Hedged Item Derivative Hedged Item Derivative Hedged Item (In thousands) Derivatives in fair value hedging relationships Interest rate swap agreements: Fixed rate long-term borrowings (a).............. $ 57,611 (57,686) $ 95,006 (94,742) $(10,006) 10,969 Derivatives not designated as hedging instruments Trading: Interest rate contracts (b) ............................... $ 6,344 Foreign exchange and other option and futures contracts (b) .................................... 7,363 Total .................................................................... $ 13,707 $ 24,701 8,511 $ 33,212 $ 4,506 9,416 $ 13,922 (a) (b) Reported as an adjustment to interest expense. Reported as trading account and foreign exchange gains. Carrying Amount of the Hedged Item Cumulative Amount of Fair Value Hedging Adjustment Increasing (Decreasing) the Carrying Amount of the Hedged Item December 31, 2020 December 31, 2019 December 31, 2020 December 31, 2019 (In thousands) Location in the Consolidated Balance Sheet of the Hedged Items in Fair Value Hedges Long-term debt .............................................................. $ 1,750,048 $ 3,840,775 $ 101,326 $ 43,640 The amount of interest income recognized in the consolidated statement of income associated with derivatives designated as cash flow hedges was $272 million and $13 million for 2020 and 2019, respectively. As of December 31, 2020, the unrealized gain recognized in other comprehensive income related to cash flow hedges was $373 million, of which $156 million, $170 million and $47 million relate to interest rate swap agreements maturing in 2021, 2022 and 2023, respectively. The Company also has commitments to sell and commitments to originate residential and commercial real estate loans that are considered derivatives. The Company designates certain of the commitments to sell real estate loans as fair value hedges of real estate loans held for sale. The Company also utilizes commitments to sell real estate loans to offset the exposure to changes in the fair value of certain commitments to originate real estate loans for sale. As a result of these activities, net unrealized pre-tax gains related to hedged loans held for sale, commitments to originate loans for sale and commitments to sell loans were approximately $64 million and $18 million at December 31, 2020 and 2019, respectively. Changes in unrealized gains and losses are included in mortgage banking revenues and, in general, are realized in subsequent periods as the related loans are sold and commitments satisfieff d. The Company does not offset derivative asset and liability a positions in its consolidated financial statements. The Company’s exposure to credit risk by entering into derivative contracts is mitigated 180 through master netting agreements and collateral posting or settlement requirements. Master netting agreements covering interest rate and foreign exchange contracts with the same party include a right to set-off that becomes enforceable in the event of default, early termi nation or under other specific conditions. rr The aggregate fair value of derivative financial instruments in a liability position, which are subject to enforceable master netting arrangements, was $114 million and $51 million at December 31, 2020 and 2019, respectively. The Company was required to post collateral relating to those positions of $103 million and $50 million at December 31, 2020 and 2019, respectively. Certain of the Company’s derivative financial instruments contain provisions that require the Company to maintain specific credit ratings from credit rating agencies to avoid higher collateral posting requirements. If the Company’s debt ratings were to fall below specified ratings, the counterparties of the derivative financial instruments could demand immediate incremental collateralization on those instruments in a net liability position. The aggregate fair value of all derivative financial instruments with such credit risk-related contingent features in a net liability position on December 31, 2020 was not material. The aggregate fair value of derivative financial instruments in an asset position and the net asset ff positions with counterparties, which are subject to enforceable million and $6 million at December 31, 2020 and 2019, respectively. Counterparties posted collateral relating to those positions of $3 million and $5 million at December 31, 2020 and 2019, respectively. Trading account interest rate swap agreements entered into with customers are subject to the Company’s credit risk standards and often contain collateral provisions. master netting arrangements, was $3 In addition to the derivative contracts noted above, the Company clears certain derivative transactions through a clearinghouse, rather than directly with counterparties. Those transactions cleared through a clearinghouse require initial margin collateral and variation margin payments depending on the contracts being in a net asset or liability position. The amount of initial margin collateral posted by the Company was $135 million and $84 million at December 31, 2020 and 2019, respectively. The fair value asset and liability amounts of derivative contracts have been reduced by variation margin payments treated as settlements as described herein. Variation margin on derivative contracts not treated as settlements continues to represent collateral posted or received by the Company. In conjunction with changes made by the clearinghouse to prepare for reference rate from the reform, the Company changed the discount rate index used to value interest rate swapsaa Federal Funds Overnight Index swap rate to the Secured Overnight Financial Rate in October 2020. The change did not have a material impact on the Company's consolidated financial statements. 19. Variable interest entities and asset securitizations The Company’s securitization activity has consisted of securitizing loans originated for sale into government issued or guaranteed mortgage-backed securities that are then retained by the Company. The amounts of those securitizations in 2020, 2019 and 2018 are presented in the Company’s consolidated statement of cash flows. The Company has not recognized any losses as a result of having securitized assets. mm As described in note 8, M&T has issued junior subordinated debentures payable to various trusts that have issued Capital Securities. M&T owns the common securities of those trust entities. The Company is not considered to be the primary beneficiary of those entities and, accordingly, the trusts are not included in the Company’s consolidated financial statements. At each of December 31, 2020 and 2019, the Company included the junior subordinated debentures as “long-term borrowings” in its consolidated balance sheet and recognized $23 million in other assets for its “investment” in the common securities of the trusrr ts that will be concomitantly repaid to M&T by the respective trust 181 from the proceeds of M&T’s repayment of the junior subordinated debentures associated with preferred capital securities described in note 8. The Company has invested as a limited partner in various partnerships that collectively had total investments in such partnerships are generally subject to recapture should a assets of approximately $2.3 billion at Decemberm 31, 2020 and $1.5 billion at December 31, 2019. Those partnerships generally construct or acquire properties for which the investing partners are eligible to receive certain federal income tax credits in accordance with government guidelines. Such investments may also provide tax deductible losses to the partners. The partnership investments also assist the Company in achieving its community reinvestment initiatives. As a limited partner, there is no recourse to the Company by creditors of the partnerships. However, the tax credits that result from the Company’s mm partnership fail to comply with the respective government regulations. The Company’s carrying amount of its investments in such partnerships was $861 million, including $406 million of unfunded commitments, at December 31, 2020 and $748 million, including $414 million of unfunded commitments, at December 31, 2019. Contingent commitments to provide additional capital contributions to these partnerships were not material at December 31, 2020. The Company has not provided financial or other support to the partnerships that was not contractually required. The Company’s maximum exposure to loss from its investments in such partnerships as of December 31, 2020 was $1.2 billion, including possible recapture of certain tax credits. Management currently estimates that no material losses are probable as a result of the Company’s involvement with such entities. The Company, in its position as limited partner, does not direct the activities that most significantly impact the economic performance of the partnerships and, therefore, in accordance with the accounting provisions for variable interest entities, the partnership entities are not included in the Company’s consolidated financial statements. The Company’s investment in qualified affordable housing projects is amortized to income taxes in the consolidated statement of income as tax credits and other tax benefits resulting from deductible losses associated with the projects are received. The Company serves as investment advisor for certain registered money-market funds. The uu to those funds, but may waive portions of Company has no explicit arrangement to provide support its allowable management fees as a result of market conditions. aa 20. Fair value measurements GAAP permits an entity to choose to measure eligible financial instruments and other items at fair value. The Company has not made any fair value elections at December 31, 2020. Pursuant to GAAP, fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. A three-level hierarchy exists in GAAP for fair value measurements based upon the inputs to the valuation of an asset or liability. • • • Level 1 — Valuation is based on quoted prices in active markets for identical assets and liabilities. Level 2 — Valuation is determined from quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar instruments in markets that are not active or by model-based techniques in which all significant inputs are observable in the market. Level 3 — Valuation is derived from model-based and other techniques in which at least one significant input is unobservable and which may be based on the Company’s own estimates about the assumptions that market participants would use to value the asset or liability. r 182 When available, the Company attempts to use quoted market prices in active markets to determine fair value and classifies such items as Level 1 or Level 2. If quoted market prices in active markets are not available, fair value is often determined using model-based techniques incorporating various assumptions including interest rates, prepayment speeds and credit losses. Assets and liabilities valued using model-based techniques are classified as either Level 2 or Level 3, depending on the lowest level classification of an input that is considered significant to the overall valuation. The following is a description of the valuation methodologies used for the Company’s assets and liabilities that are measured on a recurring basis at estimated fair value. ll Trading account assets and liabilities Trading account assets and liabilities include interest rate contracts and foreign exchange contracts with customers who require such services with offsetting positions with third parties to minimize the Company’s risk with respect to such transactions. The Company generally determines the fair value of its derivative trading account assets and liabilities using externally developed pricing models based on market observable inputs and, therefore, classifies such valuations as Level 2. Mutual funds held in connection with deferred compensation and other arrangements have been classified as Level 1 valuations. Valuations of investments in municipal and other bonds can generally be obtained through reference to quoted prices in less active markets for the same or similar securities or through model-based techniques in which all significant inputs are observable and, therefore, such valuations have been classified as Level 2. of the Company’s available for sale and equity securities mm Investment securitiestt The majority a reference to prices for similar securities or through model-based techniques in which all significant inputs are observable and, therefore, such valuations have been classified as Level 2. Certain investments in mutual funds and equity securities are actively traded and, therefore, have been classified as Level 1 valuations. available-for-sale investment securities have been valued by loans held for salell Real estatett The Company utilizes commitments to sell real estate loans to hedge the exposure to changes in fair value of real estate loans held for sale. The carrying value of hedged real estate loans held for sale includes changes in estimated fair value during the hedge period. Typically, the Company attempts to hedge real estate loans held for sale from the date of close through the sale date. The fair value of hedged real estate loans held for sale is generally calculated by reference to quoted prices in secondary markets for commitments to sell real estate loans with similar characteristics and, accordingly, such loans have been classified as a Level 2 valuation. to originate real estate loans for sale and commitments to sell real estate loans Commitments ii The Company enters into various commitments to originate real estate loans for sale and commitments to sell real estate loans. Such commitments are considered to be derivative financial instruments and, therefore, are carried at estimated fair value on the consolidated balance sheet. The estimated fair values of such commitments were generally calculated by reference to quoted prices in secondary markets for commitments to sell real estate loans to certain government-sponsored entities and other parties. The fair valuations of commitments to sell real estate loans generally result in a Level 2 classification. The estimated fair value of commitments to originate real estate loans for sale is adjusted to reflect the Company’s anticipated commitment expirations. The estimated commitment expirations are considered significant unobservable inputs contributing to the Level 3 classification of commitments to originate real estate loans for sale. Significant unobservable inputs used in the 183 determination of estimated fair value of commitments to originate real estate loans for sale are included in the accompanying table of significff ant unobservablea inputs to Level 3 measurements. Interest rate swap agreements used for interest rate riskii management The Company utilizes interest rate swap agreements as part of the management of interest rate risk to modify the repricing characteristics of certain portions of its portfolios of earning assets and interest- bearing liabilities. The Company generally determines the fair value of its interest rate swap agreements using externally developed pricing models based on market observable inputs and, therefore, classifies such valuations as Level 2. The Company has considered counterparty credit risk in the valuation of its interest rate swapaa agreement assets and has considered its own credit risk in the valuation of its interest rate swap agreement liabilities. The following tables present assets and liabilities at December 31, 2020 and 2019 measured at estimated fair value on a recurring basis: Fair Value Measurements Level 1 Level 2 Level 3 (In thousands) December 31, 2020 Trading account assets ............................................. Investment securities available for sale: U.S. Treasury and federal agencies .................... Mortgage-backed securities: Government issued or guaranteed................. Privately issued ............................................. Other debt securities ........................................... Equity securities....................................................... Real estate loans held for sale.................................. Other assets (a)......................................................... Total assets ......................................................... ........................................ Trading account liabilities Other liabilities (a) ................................................... Total liabilities.................................................... a December 31, 2019 Trading account assets ............................................. Investment securities available for sale: U.S. Treasury and federal agencies .................... Obligations of states and political subdivisions ..................................................... Mortgage-backed securities: Government issued or guaranteed................. Privately issued ............................................. Other debt securities ........................................... Equity securities....................................................... Real estate loans held for sale.................................. Other assets (a)......................................................... Total assets ......................................................... Trading account liabilities ........................................ Other liabilities (a) ................................................... Total liabilities.................................................... a $ 1,068,581 $ 50,060 $ 1,018,521 $ 9,338 — 9,338 4,683,438 16 129,814 4,822,606 92,985 1,054,676 49,464 $ 7,088,312 116,902 $ 23,583 140,485 $ $ 470,129 9,767 775 6,180,940 16 127,278 6,318,776 140,041 442,079 16,466 $ 7,387,491 79,903 $ 7,188 87,091 $ $ $ $ $ $ $ $ — — — — 63,129 — — 113,189 4,683,438 — 129,814 4,822,590 29,856 1,054,676 5,865 $ 6,931,508 116,902 23,218 140,120 — $ — — $ 49,040 $ 421,089 — — — — — — 100,637 — — 149,677 9,767 775 6,180,940 — 127,278 6,318,760 39,404 442,079 4,501 $ 7,225,833 79,903 5,963 85,866 — $ — — $ $ $ $ $ $ $ $ — — — 16 — 16 — — 43,599 43,615 — 365 365 — — — — 16 — 16 — — 11,965 11,981 — 1,225 1,225 (a) Comprised predominantly of interest rate swapa agreements used for interest rate risk management (Level 2), commitments to sell real estate loans (Level 2) and commitments to originate real estate loans to be held for sale (Level 3). 184 The changes in Level 3 assets and liabilities measured at estimated fair value on a recurring basis during the years ended December 31, 2020, 2019 and 2018 were as follows: Investment Securities Available for Sale Privately Issued Mortgage- Backed Securities Other Assets and Other Liabilities (In thousands) 2020 Balance — January 1, 2020 .......................................................................... $ Total gains realized/unrealized: Included in earnings................................................................................ Transfers out of Level 3................................................................................ Balance — December 31, 2020 .................................................................... $ Changes in unrealized gains included in earnings related to assets still held at December 31, 2020....................................... $ 2019 Balance — January 1, 2019 .......................................................................... $ Total gains realized/unrealized: Included in earnings................................................................................ Settlements.................................................................................................... Transfers out of Level 3................................................................................ Balance — December 31, 2019 .................................................................... $ Changes in unrealized gains included in earnings related to assets still held at December 31, 2019....................................... $ 2018 Balance — January 1, 2018 .......................................................................... $ Total gains realized/unrealized: Included in earnings................................................................................ Settlements.................................................................................................... Transfers out of Level 3................................................................................ Balance — December 31, 2018 .................................................................... $ Changes in unrealized gains included in earnings related to assets still held at December 31, 2018....................................... $ 16 — — 16 — 22 — (6) — 16 — 28 — (6) — 22 — $ $ $ $ $ $ $ $ $ 10,740 194,469 (a) (161,975)(b) 43,234 42,597 (a) 7,712 129,398 (a) — (126,370)(b) 10,740 11,146 (a) 8,303 58,740 (a) — (59,331)(b) 7,712 7,386 (a) (a) (b) Reported as mortgage banking revenues in the consolidated statement of income and includes the fair value of commitment issuances and expirations. Transfers out of Level 3 consist of interest rate locks transferred to closed loans. The Company is required, on a nonrecurring basis, to adjust the carrying value of certain assets or provide valuation allowances related to certain assets using fair value measurements. The more significant of those assets follow. Loans Loans are generally not recorded at fair value on a recurring basis. Periodically, the Company records nonrecurring adjustments to the carrying value of loans based on fair value measurements for partial charge-offs of the uncollectable portions of those loans. Nonrecurring adjustments also include certain impairment amounts for collateral-dependent loans when establishing the allowance for credit losses. Such amounts are generally based on the fair value of the underlying collateral supporting the ff 185 and the related nonrecurring fair value loan and, as a result, the carrying value of the loan less the calculated valuation amount does not necessarily represent the fair value of the loan. Real estate collateral is typically valued using appraisals or other indications of value based on recent comparable sales of similar properties or tt assumptions generally observable in the marketplace measurement adjustments have generally been classified as Level 2, unless significant adjustments have been made to the valuation that are not readily observable by market participants. Non-real estate collateral supporting commercial loans generally consists of business assets such as receivables, inventory and equipment. Fair value estimations are typically determined by discounting recorded values of those assets to reflect estimated net realizable value considering specific borrower facts and circumstances and the experience of credit personnel in their dealings with similar borrower collateral liquidations. Such discounts were generally in the range of 15% to 90% with a weighted- average of 38% at December 31, 2020. As these discounts are not readily observable and are considered significant, the valuations have been classified as Level 3. Automobile collateral is typically valued by reference to independent pricing sources based on recent sales transactions of similar vehicles, and the related non-recurring fair value measurement adjustments have been classified as Level 2. Collateral values for other consumer installment loans are generally estimated based on historical recovery rates for similar types of loans, which at December 31, 2020 was 50%. As these recovery rates are not readily observable by market have been classified as Level 3. Loans subject to nonrecurring fair value measurement were $652 million at December 31, 2020, ($339 million and $313 million of which were classified as Level 2 and Level 3, respectively), $305 million at December 31, 2019 ($115 million and $190 million of which were classified as Level 2 and Level 3, respectively), and $268 million at December 31, 2018 ($120 million and $148 million of which were classified as Level 2 and Level 3, respectively). Changes in fair value recognized during the years ended December 31, 2020, 2019 and 2018 for partial charge-offs of loans and loan impairment reserves on loans held by the Company at the end of each of those years were decreases of $222 million, $110 million and $83 million, respectively. participants, such valuation adjustments r Assets taken in foreclosure of defaulted loans Assets taken in foreclosure of defaulted loans are primarily comprised of commercial and residential real property and are generally measured at the lower of cost or faff ir value less costs to sell. The fair value of the real property is generally determined using appraisals or other indications of value based on recent comparable sales of similar properties or assumptions generally observable in the tt marketplace, classified as Level 2. Assets taken in foreclosure of defaulted loans subject to nonrecurring fair value measurement were $22 million and $21 million at December 31, 2020 and December 31, 2019, respectively. Changes in fair value recognized during the years ended December 31, 2020, 2019 and 2018 for foreclosed assets held by the Company at the end of each of those years were not material. and the related nonrecurring fair value measurement adjustments have generally been ll servicing rights Capitalized Capitalized servicing rights are initially measured at fair value in the Company’s consolidated balance sheet. The Company utilizes the amortization method to subsequently measure its capitalized servicing assets. In accordance with GAAP, the Company must record impairment charges, on a nonrecurring basis, when the carrying value of certain strata exceed their estimated fair value. To estimate the fair value of servicing rights, the Company considers market prices for similar assets, if available, and the present value of expected future cash flows associated with the servicing rights calculated using assumptions that market participants 186 would use in estimating future servicing income and expense. Such assumptions include estimates of the cost of servicing loans, loan default rates, an appropriate discount rate, and prepayment speeds. For purposes of evaluating and measuring impairment of capitalized servicing rights, the Company stratifies such assets based on the predominant risk characteristics of the underlying financial instruments that are expected to have the most impact on projected prepayments, cost of servicing and other factors affecting future cash flows associated with the servicing rights. Such factors may include financial asset or loan type, note rate and term. The amount of impairment recognized is the amount by which the carrying value of the capitalized servicing rights for a stratum exceed estimated fair value. Impairment is recognized through a valuation allowance. The determination of fair value of capitalized servicing rights is considered a Level 3 valuation. Capitalized servicing rights related to residential mortgage loans of $159 million and $188 million at December 31, 2020 and December 31, 2019, respectively, required a valuation allowance of $30 million and $7 million, respectively. Significant unobservable inputs used in this Level 3 valuation included weighted-average prepayment speeds of 16.01% and 18.50% at December 31, 2020 and December 31, 2019, respectively, and a weighted-average option-adjusted spread of 900 basis points at each date. Changes recognized for impairment of capitalized servicing rights were $23 million and $7 million during the years ended December 31, 2020 and 2019, respectively. Significant unobservable inpun ts to level 3 measurements The following tables present quantitative information about significant unobservable inputs used in the fair value measurements for Level 3 assets and liabilities at December 31, 2020 and 2019: Fair Value (In thousands) December 31, 2020 Recurring fair value measurements Privately issued mortgage- backed securities ......................... $ 16 Net other assets (liabilities) (a)....... 43,234 December 31, 2019 Recurring fair value measurements Privately issued mortgage- backed securities ......................... $ 16 Net other assets (liabilities) (a)....... 10,740 Valuation Technique Unobservable Inputs/Assumptions Range (Weighted- Average) Two independent pricing quotes Discounted cash flow — Commitment expirations — 0% - 98% (16%) Two independent pricing quotes Discounted cash flow — Commitment expirations — 0% - 99% (13%) (a) Other Level 3 assets (liabilities) consist of commitments to originate real estate loans. 187 ff value measurements to changes in unobservable inputs Sensitivityii of fair An increase (decrease) in the estimate of expirations for commitments to originate real estate loans would generally result in a lower (higher) fair value measurement. Estimated commitment expirations are derived considering loan type, changes in interest rates and remaining length of time until closing. ff Disclosures of fair The carrying amounts and estimated fair value for financial instrument assets (liabilities) are presented in the following tables: value of financial instruments a ff December 31, 2020 Carrying Amount Estimated Fair Value Level 1 Level 2 Level 3 (In thousands) Financial assets: Cash and cash equivalents .............................. $ 1,552,743 23,663,810 Interest-bearing deposits at banks .................. 1,068,581 Trading account assets.................................... Investment securities ...................................... 7,045,697 Loans and leases: 1,552,743 1,497,457 23,663,810 1,068,581 7,138,989 50,060 63,129 55,286 — 23,663,810 1,018,521 7,005,571 — — — 70,289 Commercial loans and leases .................... Commercial real estate loans .................... Residential real estate loans ...................... Consumer loans......................................... Allowance for credit losses ....................... Loans and leases, net ........................... Accrued interest receivable ............................ 27,574,564 37,637,889 16,752,993 16,570,421 (1,736,387) 96,799,480 419,936 27,220,699 36,816,580 17,089,141 16,554,050 — 97,680,470 419,936 — 27,220,699 — — 277,911 36,538,669 — 4,135,655 12,953,486 — 16,554,050 — — — — — 4,413,566 93,266,904 — — 419,936 Financial liabilities: Noninterest-bearing deposits .......................... $(47,572,884) (47,572,884) (67,680,840) (67,680,840) Savings and interest-checking deposits .......... (3,919,367) (3,899,910) Time deposits ................................................. (652,104) (652,104) Deposits at Cayman Islands office ................. (59,482) (59,482) Short-term borrowings ................................... (4,490,433) (4,382,193) Long-term borrowings.................................... (59,916) (59,916) Accrued interest payable ................................ (116,902) (116,902) Trading account liabilities .............................. — (47,572,884) — (67,680,840) — (3,919,367) — (652,104) (59,482) — — (4,490,433) — (59,916) — (116,902) — — — — — — — — Other financial instruments: Commitments to originate real estate loans for sale................................................ $ Commitments to sell real estate loans ............ Other credit-related commitments.................. Interest rate swap agreements used for interest rate risk management...................... 43,234 (18,429) (133,354) 43,234 (18,429) (133,354) 1,076 1,076 — — — — — (18,429) 43,234 — — (133,354) 1,076 — 188 December 31, 2019 Carrying Amount Estimated Fair Value Level 1 (In thousands) Level 2 Level 3 Financial assets: Cash and cash equivalents .............................. $ 1,432,805 7,190,154 Interest-bearing deposits at banks................... Federal funds sold........................................... 3,500 470,129 Trading account assets .................................... 9,497,251 Investment securities....................................... Loans and leases: 1,432,805 1,394,984 7,190,154 3,500 470,129 9,539,540 37,821 — 7,190,154 3,500 — 421,089 49,040 9,351,793 100,637 — — — — 87,110 Commercial loans and leases .................... Commercial real estate loans..................... Residential real estate loans ...................... Consumer loans ......................................... Allowance for credit losses ....................... Loans and leases, net ........................... Accrued interest receivable............................. 23,838,168 35,541,914 16,156,094 15,386,693 (1,051,071) 89,871,798 333,142 23,510,908 35,517,180 16,227,274 15,413,262 — 90,668,624 333,142 — 23,510,908 — — 28,338 35,488,842 — 3,990,848 12,236,426 — 15,413,262 — — — — — 4,019,186 86,649,438 — — 333,142 Financial liabilities: Noninterest-bearing deposits .......................... $(32,396,407) (32,396,407) (54,932,162) (54,932,162) Savings and interest-checking deposits .......... (5,829,347) (5,757,456) Time deposits.................................................. (1,684,044) (1,684,044) Deposits at Cayman Islands office.................. (62,363) (62,363) Short-term borrowings.................................... (7,063,165) (6,986,186) Long-term borrowings .................................... (105,374) (105,374) Accrued interest payable................................. (79,903) (79,903) Trading account liabilities .............................. — (32,396,407) — (54,932,162) — (5,829,347) — (1,684,044) — (62,363) — (7,063,165) — (105,374) (79,903) — — — — — — — — — Other financial instruments: Commitments to originate real estate loans for sale ................................................ $ Commitments to sell real estate loans............. Other credit-related commitments .................. Interest rate swap agreements used for interest rate risk management................. 10,740 300 (136,470) 10,740 300 (136,470) (1,762) (1,762) — — — — 10,740 — 300 — — (136,470) (1,762) — With the exception of marketable securities, certain off-balance sheet financial instruments and mortgage loans originated for sale, the Company’s financial instruments are not readily marketable and market prices do not exist. The Company, in attempting to comply with the provisions of GAAP that require disclosures of fair value of financial instruments, has not attempted to market its financial instruments to potential buyers, if any exist. Since negotiated prices in illiquid markets depend greatly upon the then present motivations of the buyer and seller, it is reasonable to assume that actual sales prices could vary widely from any estimate of fair value made without the benefit of negotiations. Additionally, changes in market interest rates can dramatically impact the value of financial instruments in a short period of time. The Company does not believe that the estimated information presented herein is representative of the earnings power or value of the Company. The preceding analysis, which is inherently limited in depicting fair value, also does not consider any value associated with existing customer relationships nor the ability of the Company to create value through loan origination, deposit gathering or fee generating activities. Many of the estimates presented herein are based upon the use of highly subjective information and assumptions and, accordingly, the results may not be precise. Management believes that fair value estimates may not be comparable due to the wide range of permitted valuation techniques and numerous estimates which must be between financial institutions mm 189 made. Furthermore, because the disclosed fair value amounts were estimated as of the balance sheet date, the amounts actually realized or paid upon maturity or settlement of the various financial instruments could be significantly different. 21. Commitments and contingencies In the normal course of business, various commitments and contingent liabilities are outstanding. The following tablea not included in the Company’s consolidated balance sheet. significant commitments. Certain of these commitments are presents the Company’s mm December 31, 2020 December 31, 2019 (In thousands) Commitments to extend credit Home equity lines of credit...................................................................................... $ 5,563,854 363,735 Commercial real estate loans to be sold................................................................... Other commercial real estate.................................................................................... 7,237,367 1,026,118 Residential real estate loans to be sold..................................................................... 665,259 Other residential real estate...................................................................................... 19,427,886 Commercial and other.............................................................................................. 2,241,417 Standby letters of credit................................................................................................. 27,332 Commercial letters of credit .......................................................................................... 4,220,531 Financial guarantees and indemnification contracts...................................................... 2,108,823 Commitments to sell real estate loans ........................................................................... $ 5,442,160 164,076 9,029,608 423,056 448,375 16,170,731 2,441,432 41,059 4,108,572 906,037 Commitments to extend credit are agreements to lend to customers, generally having fixed expiration dates or other termination clauses that may require payment of a fee. In addition to the amounts presented in the preceding table, the Company had discretionary funding commitments to commercial customers of $10.4 billion and $9.1 billion at December 31, 2020 and 2019, respectively, that the Company had the unconditional right to cancel prior to funding. Standby and commercial letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party. Standby letters of credit generally are contingent upon the failure of the customer to perform according to the termsrr letters of credit are issued to facilitate commerce and typically result in the commitment being funded when the underlying transaction is consummated between the customer and a third party. The credit risk associated with commitments to extend credit and standby and commercial letters of credit is essentially the same as that involved with extending loans to customers and is subject to normal credit policies. Collateral may be obtained based on management’s assessment of the customer’s creditworthiness. of the underlying contract with the third party, whereas commercial Financial guarantees and indemnification contracts are predominantly comprised of recourse obligations associated with sold loans and other guarantees and commitments. Included in financial guarantees and indemnification contracts are loan principal amounts sold with recourse in conjunction with the Company’s involvement in the Fannie Mae DUS program. The Company’s maximum credit risk for recourse associated with loans sold under this program totaled approximately $4.0 billion and $3.9 billion at December 31, 2020 and 2019, respectively. Since many loan commitments, standby letters of credit, and guarantees and indemnification contracts expire without being funded in whole or in part, the contract amounts are not necessarily indicative of future cash flows. The Company utilizes commitments to sell real estate loans to hedge exposure to changes in the fair value of real estate loans held for sale. Such commitments are considered derivatives and along 190 with commitments to originate real estate loans to be held for sale are recorded in the consolidated balance sheet at estimated fair market value. The Company is contractually obligated to repurchase previously sold residential real estate loans that do not ultimately meet investor sale criteria related to underwriting procedures or loan documentation. When required to do so, the Company may reimburse loan purchasers for losses incurred or may repurchase certain loans. The Companymm revenues by an estimate for losses related to its obligations to loan purchasers. The amount of those charges is based on the volume of loans sold, the level of reimbursement requests received from loan purchasers and estimates of losses that may be associated with previously sold loans. At December 31, 2020, the Company believes that its obligation to loan purchasers was not material to the Company’s mm reduces residential mortgage banking consolidated financial position. u M&T and its subsidiaries will incur losses and the amounts of the losses can be reasonably are subject in the normal course of business to various pending and threatened legal proceedings and other matters in which claims for monetary damages are asserted. On an on-going basis management, after consultation with legal counsel, assesses the Company’s liabilities and contingencies in connection with such proceedings. For those matters where it is probable that the Companymm estimated, the Company records an expense and corresponding statements. To the extent the pending or threatened litigation could result in exposure in excess of that liability, the amount of such excess is not currently estimable. Although not considered probable, the range of reasonably possible losses for such matters in the aggregate, beyond the existing recorded liability, was between $0 and $25 million at December 31, 2020. Although the Company does not believe that the outcome of pending litigations will be material to the Company’s consolidated financial position, it cannot rule out the possibility that such outcomes will be material to the consolidated results of operations for a particular reporting period in the future. liability in its consolidated financial rr 22. Segment information Reportable segments have been determined based upon the Company’s internal profitability reporting system, which is organized by strategic business unit. Certain strategic business units have been combined for segment information reporting purposes where the nature of the products and services, the type of customer and the distribution of those products and services are similar. The reportable segments are Business Banking, Commercial Banking, Commercial Real Estate, Discretionary Portfolio, Residential Mortgage Banking and Retail Banking. The financial information of the Compamm ny’s segments was compiled utilizing the accounting ff t tt uu that (liabilities) with income ty, prepayment and/or repricing characteristics of the assets and liabilities. A policies described in note 1 with certain exceptions. The more significant of these exceptions are described herein. The Company allocates interest income or interest expense using a methodology charges users of funds (assets) interest expense and credits providers of fundsuu based on the maturi provision for credit losses is allocated to segments in an amount based largely on actual net charge-offs the period plus or minus an amount necessary to adjust the segment’s incurred by the segment during allowance for credit losses due to changes in loan balances. In contrast, consolidated tt provision for credit losses is determined using the methodologies described in notes 1 and 4. The net effects of these allocations are recorded in the “All Other” category. Indirect fixed and variable expenses incurred (for example, volume measurements) and other criteria. Certain types of administrative expenxx bankwide expense accruals (including amortization of core deposit and other intangible assets associated with acquisitions of financial institutions) are generally not allocated to segments. Income taxes are allocated to segments based on the Companmm y’sn marginal statutory tax rate adjusted for any tax-exempt income or non-deductible expenses. Equitytt by certain centralized support areas are allocated to segments based on actual usage ses and is allocated to the segments based on regulatory the level of thet uu 191 capital requirements and in proportion to an assessment of the inherent risks associated with the business of the segment (including interest, credit and operating risk). The management accounting policies and processes utilized in compiling segment financial information are highly subjective and, unlike financial accounting, are not based on authoritative guidance similar to GAAP. As a result, reported segment results are not necessarily comparable with similar information reported by other financial institutions. Furthermore, changes in management structure or allocation methodologies and procedures may result in changes in reported segment financial data. Information about the Company’s segments is presented in the accompanying table. Income statement amounts are in thousands of dollars. Balance sheet amounts are in millions of dollars. Business Banking 2019 2020 2018 For the Years Ended December 31, 2020, 2019 and 2018 Commercial Real Estate 2019 Commercial Banking 2019 2020 2018 2018 2020 Discretionary Portfolio 2019 2018 2020 Net interest income(a) ........... $ 462,614 $ 451,307 $ 434,579 $ 864,149 $ 828,888 $ 821,812 $ 673,894 $ 692,526 $ 665,220 $ 486,831 $ 209,807 $ 228,051 (9,690 ) Noninterest income ............... 218,361 6,683 276,791 1,140,940 73,099 289,558 1,118,446 25,580 288,908 1,110,720 8,976 (1,735 ) 485,096 1,508 208,367 882,261 107,210 214,970 907,496 1,537 111,600 546,179 10,916 113,855 565,162 16,501 103,837 566,451 25,928 183,955 849,175 3,159 26,919 236,726 3,608 Provision for credit losses ..... Amortization of core deposit and other intangible assets ................................... Depreciation and other amortization........................ Other noninterest expense ..... Income (loss) before taxes..... Income tax expense — — — — — — 1,060 1,060 1,060 — — — 1,482 322,868 216,173 2,066 317,482 229,113 382 305,340 229,541 2,421 375,769 689,651 2,353 382,214 708,299 496 364,102 737,146 28,187 256,428 489,376 26,963 239,333 638,603 25,852 217,387 601,717 285 54,339 428,964 279 52,885 179,954 187 65,393 146,098 (benefit)............................... 29,872 Net income (loss) .................. $ 159,220 $ 168,496 $ 168,262 $ 508,472 $ 520,464 $ 538,917 $ 381,828 $ 485,626 $ 452,910 $ 327,291 $ 143,612 $ 116,226 152,977 148,807 101,673 198,229 181,179 187,835 107,548 56,953 60,617 61,279 36,342 Average total assets (in millions) ........................ $ 8,152 $ 5,793 $ 5,631 $ 30,338 $ 28,142 $ 26,626 $ 25,792 $ 23,921 $ 22,885 $ 27,726 $ 29,081 $ 32,123 Capital expenditures (in millions) ........................ $ — $ 1 $ — $ — $ 2 $ — $ — $ — $ — $ — $ — $ 1 Residential Mortgage Banking 2019 2020 2018 For the Years Ended December 31, 2020, 2019 and 2018 Retail Banking 2019 2020 2018 2020 All Other 2019 2018 2020 Total 2019 2018 Net interest income(a) ........... $ 52,712 $ 20,008 $ 13,933 $ 1,204,309 $ 1,389,788 $ 1,351,165 $ 121,808 $ 537,940 $ 557,542 $ 3,866,317 $ 4,130,264 $ 4,072,302 1,856,000 Noninterest income ............... 5,928,302 132,000 651,439 1,208,981 (8,128 ) 695,443 1,233,383 6,257 327,562 1,717,350 122,135 2,061,679 6,191,943 176,000 260,163 1,464,472 108,268 324,228 1,675,393 112,572 2,088,444 5,954,761 800,000 305,560 319,493 (2,178 ) 393,372 413,380 382 725,472 847,280 482,202 515,549 568,261 1,785 Provision for credit losses ..... Amortization of core deposit and other intangible assets ................................... Depreciation and other amortization........................ Other noninterest expense ..... Income (loss) before taxes..... Income tax expense — — — — — — 13,809 18,430 23,462 14,869 19,490 24,522 60,129 332,028 174,319 48,248 273,067 91,683 24,288 241,624 55,759 95,936 764,262 496,006 93,312 784,718 717,185 35,274 789,783 737,764 116,979 959,258 (724,968 ) 108,604 1,117,668 (17,576 ) 68,004 1,125,428 215 305,419 3,064,952 1,769,521 281,825 3,167,367 2,547,261 154,483 3,109,057 2,508,240 (benefit) .............................. 10,272 Net income (loss) .................. $ 133,652 $ 72,328 $ 45,487 $ 365,261 $ 527,574 $ 541,297 $ (522,572 ) $ (202,396 ) 189,611 130,745 196,467 40,667 19,355 (28,625 ) 11,049 $ (54,766 ) 590,160 54,981 $ 1,353,152 $ 1,929,149 $ 1,918,080 416,369 618,112 Average total assets (in millions) ........................ $ 4,038 $ 2,611 $ 2,161 $ 16,438 $ 15,083 $ 13,656 $ 22,996 $ 14,953 $ 13,877 $ 135,480 $ 119,584 $ 116,959 Capital expenditures (in millions) ........................ $ — $ 1 $ 1 $ 34 $ 76 $ 31 $ 138 $ 98 $ 65 $ 172 $ 178 $ 98 Net interest income is the difference charge (credit) based on the Company’s internal funds transfer pricing methodology. Segments are charged a cost to fund anyn assets (e.g. loans) and are paid a funding credit for any funds provided (e.g. deposits). The taxable-equivalent adjustment aggregated $17,288,000 in 2020, $22,863,000 in 2019 and $21,897,000 in 2018 and is eliminated in “All Other” net interest income and income tax expense (benefit). between actual taxable-equivalent interest earned on assets and interest paid on liabilities by a segment and a funding e e ff 192 The Business Banking segment provides deposit, lending, cash management and other financial ff segment includes securities; residential real estate loans and other assets; services to small businesses and professionals through the Company’s banking office network and several other delivery channels, including business banking centers, telephone banking, Internet banking and automated teller machines. The Commercial Banking segment provides a wide range of credit products and banking services to middle-market and large commercial customers, mainly within the markets the Company serves. Among the services provided by this segment are commercial lending and leasing, letters of credit, deposit products and cash management services. The Commercial Real Estate segment provides credit services which are secured by various types of multifamily residential and commercial real estate and deposit services to its customers. Activities of this segment include the origination, sales and servicing of commercial real estate loans. Commercial real estate loans held for sale are included in the Commercial Real Estate Segment. The Discretionary Portfolio short-term and long-term borrowed funds; brokered deposits; and Cayman Islands branch deposits. This segment also provides foreign exchange services to customers. The Residential Mortgage Banking segment originates and services residential real estate loans for consumers and sells substantially all originated loans in the secondary market to investors or to the Discretionary Portfolio segment. The segment periodically purchases servicing rights to loans that have been originated by other entities. Residential real estate loans held for sale are included in the Residential Mortgage Banking segment. The Retail Banking segment offers a variety of services to consumers through several delivery channels that include banking offices, automated teller machines, and telephone, mobile and Internet banking. The “All Other” category includes other operating activities of the Company that are not directly attributable to the reported segments; the difference between the provision for credit losses and the calculated provision allocated to the reportable segments; goodwill and core deposit and other intangible assets resulting from acquisitions of financial institutions; merger-related gains and expenses resulting from acquisitions; the net impact of the Company’s internal funds transfer pricing methodology; eliminations of transactions between reportable segments; certain nonrecurring transactions; the residual effects of unallocated support systems and general and administrative expenses; and the impact of interest rate risk management strategies. The amount of intersegment activity eliminated in arriving at consolidated totals was included in the “All Other” category as follows: 2020 Year Ended December 31 2019 (In thousands) 2018 Revenues................................................................................... $ (47,604) $ (48,559) $ (41,285) (24,660) Expenses ................................................................................... Income taxes ............................................................................. (4,371) (12,254) Net income................................................................................ (18,218) (7,976) (22,365) (14,038) (8,824) (24,742) The Company conducts substantially all of its operations in the United States. There are no transactions with a single customer that in the aggregate result in revenues that exceed ten percent of consolidated total revenues. 193 23. Regulatory matters Payment of dividends by M&T’s banking subsidiaries is restricted by various legal and regulatory limitations. Dividends from any banking subsidiary to M&T are limited by the amount of earnings of the banking subsidiary in the current year and the preceding two years. For purposes of this test, at December 31, 2020, approximately $1.3 billion was available for payment of dividends to M&T from banking subsidiaries. M&T may pay dividends and repurchase stock only in accordance with a capital plan that the Federal Reserve Board has not objected to. Banking regulations prohibit extensions of credit by the subsidiary banks to M&T unless appropriately secured by assets. Securities of affiliates are not eligible as collateral for this purpose. The bank subsidiaries were previously required to maintain reserves against certain deposit tive March 26, 2020, the federal liabilities. Effecff banking agencies eliminated reserve requirements for depository institutions to support lending to households and businesses. During the maintenance period that included December 31, 2019, cash and due from banks and interest-earning deposits at banks included a daily average of $666 million for such purpose. ff M&T and its subsidiary u banks are required to comply with applicable capital adequacy regulations established by the federal banking agencies. Failure to meet minimum capital requirements can result in certain mandatory, and possibly additional discretionary, actions by regulators that, if undertaken, could have a material effect on the Company’s financial statements. Pursuant to the rules in effect as of December 31, 2020, the required minimum and well capitalized capital ratios are as follows: ● Common equity Tier 1 ("CET1") to risk-weighted assets ........................ ● Tier 1 capital to risk-weighted assets ........................................................ ● Total capital to risk-weighted assets ......................................................... ● Leverage — Tier 1 capital to average total assets, as defined .................. aa Minimum 4.5% 6.0% 8.0% 4.0% Well Capitalized 6.5% 8.0% 10.0% 5.0% In addition, capital regulations require a “capital conservation buffer” of 2.5% composed entirely of CET1 on top of the minimum risk-weighted asset ratios. 194 aa The capital ratios and amounts of the Companymm and its banking subsidiaries as of December 31, 2020 and 2019 are presented below: M&T (Consolidated) M&T Bank (Dollars in thousands) Wilmington Trust, N.A. December 31, 2020: Common equity Tier 1 capital aa Amount ......................................................................... $10,623,368 Ratio(a) ......................................................................... 10.00% $11,550,462 $ 630,574 10.90% 46.57% Tier 1 capital Amount ......................................................................... 11,873,317 Ratio(a) ......................................................................... 11.17% 11,550,462 630,574 10.90% 46.57% Total capital Amount ......................................................................... 14,207,937 Ratio(a) ......................................................................... 13.37% 13,373,416 632,506 12.62% 46.72% Leverage Amount ......................................................................... 11,873,317 Ratio(b) ......................................................................... 8.48% 11,550,462 630,574 8.27% 10.73% December 31, 2019: Common equity Tier 1 capital aa Amount ......................................................................... $10,053,887 Ratio(a) ......................................................................... 9.73% $10,649,953 $ 606,538 10.34% 56.35% Tier 1 capital Amount ......................................................................... 11,303,836 Ratio(a) ......................................................................... 10.94% 10,649,953 606,538 10.34% 56.35% Total capital Amount ......................................................................... 13,480,612 Ratio(a) ......................................................................... 13.05% 12,342,834 608,130 11.99% 56.50% Leverage Amount ......................................................................... 11,303,836 Ratio(b) ......................................................................... 9.59% 10,649,953 606,538 9.08% 13.12% (a) TheTT (b) The ratio of capital to average assets, as defined by regue ratio of capital to risk-weighted assets, as defined by regulation. lation. 24. Relationship with Bayview Lending Group LLC and Bayview Financial Holdings, L.P. M&T holds a 20% minority interest in Bayview Lending Group LLC (“BLG”), a privately-held commercial mortgage company. That investment had no remaining carrying value at December 31, 2020 as a result of cumulative losses recognized and cash distributions received in prior years. Cash distributions now received from BLG are recognized as income by M&T and included in other revenues from operations. That income totaled $53 million in 2020, $37 million in 2019 and $24 million in 2018. Bayview Financial Holdings, L.P. (together with its affiliates, held specialty financial in BLG, the Compamm ny and Bayview Financial conduct other business activities with each other. The Company has obtained loan servicing rights for mortgage loans from BLG and Bayview Financial “Bayview Financial”), a privately- is BLG’s majority investor. In addition to their common investment company, mm aa ff 195 aa principal balances of $1.9 billion and $2.2 billion at December 31, 2020 and 2019, having outstanding respectively. Revenues from those servicing rights were $10 million, $12 million and $14 million during 2020, 2019 and 2018, respectively. The Company sub-services residential mortgage loans for Bayview Financial having outstanding principal balances of $68.1 billion and $62.8 billion at December 31, 2020 and 2019, respectively. Revenues earned for sub-servicing loans for Bayview Financial were $129 million, $125 million and $114 million in 2020, 2019 and 2018, respectively. In addition, the Company held $77 million and $93 million of mortgage-backed securities in its held-to- maturity portfolio at December 31, 2020 and 2019, respectively, that were securitized by Bayview Financial. At December 31, 2020, the Company held $210 million of Bayview Financi syndicated loan facility. During the second quarter of 2020 the Companymm secured loan facilities to certain funds managed by Bayview Financial. One of the two loans was still outstanding as of Decemberm 31, 2020 with a remaining balance of $60 million. In early 2021 the Company purchased $965 million of delinquent FHA guaranteed mortgage loans, including past due accrued interest, from Bayview Financial for $1.0 billion. The servicing rights for such loans were retained by Bayview Financial, but the Company continues to sub-service the loans. extended two $100 million aa al’s $1.2 billion 25. Parent company financial statements Condensed Balance Sheet Assets Cash in subsidiary bank ............................................................................ $ Due from consolidated bank subsidiaries December 31 2020 2019 (In thousands) 100,593 $ 83,531 Money-market savings......................................................................... Current income tax receivable ............................................................. Total due from consolidated bank subsidiaries............................... 699,476 — 699,476 876,819 1,261 878,080 Investments in consolidated subsidiaries Banks.................................................................................................... Other .................................................................................................... Investments in trust preferred entities (note 19) ....................................... Other assets............................................................................................... 15,732,008 301,765 23,022 67,732 Total assets ...................................................................................... $17,595,360 $17,086,138 16,554,287 125,988 22,846 92,170 Liabilities Accrued expenses and other liabilities ..................................................... $ Long-term borrowings .............................................................................. Total liabilities ................................................................................ Shareholders’ equity............................................................................... 74,235 1,295,254 1,369,489 15,716,649 Total liabilities and shareholders’ equity ........................................ $17,595,360 $17,086,138 1,311,413 1,408,077 16,187,283 96,664 $ 196 Condensed Statement of Income 2020 Year Ended December 31 2019 (In thousands, except per share) 2018 Income Dividends from consolidated subsidiaries ............................. $ 708,500 $ 2,025,000 $ 1,250,000 23,500 Income from Bayview Lending Group LLC ......................... 2,417 Other income.......................................................................... 1,275,917 Total income...................................................................... 36,740 7,216 2,068,956 52,940 5,110 766,550 Expense Interest on long-term borrowings........................................... Other expense......................................................................... Total expense .................................................................... Income before income taxes and equity in undistributed income of subsidiaries......................................................... Income tax credits .................................................................. Income before equity in undistributed income of 31,924 33,704 65,628 51,938 25,236 77,174 36,354 23,894 60,248 700,922 1,984 1,991,782 8,313 1,215,669 8,446 subsidiaries ......................................................................... 702,906 2,000,095 1,224,115 Equity in undistributed income of subsidiaries 1,943,965 Net income of subsidiaries..................................................... (1,250,000) Less: dividends received ........................................................ 693,965 Equity in undistributed income of subsidiaries...................... Net income ............................................................................. $1,353,152 $ 1,929,149 $ 1,918,080 Net income per common share 1,954,054 (2,025,000) (70,946) 1,358,746 (708,500) 650,246 Basic.................................................................................. $ Diluted............................................................................... 9.94 $ 9.94 13.76 $ 13.75 12.75 12.74 197 Condensed Statement of Cash Flows 2020 Year Ended December 31 2019 (In thousands) 2018 Cash flows from operating activities Net income ............................................................................. $ 1,353,152 $ 1,929,149 $ 1,918,080 Adjustments to reconcile net income to net cash provided by operating activities Equity in undistributed income of subsidiaries................. Provision for deferred income taxes ................................. Net change in accrued income and expense...................... Net cash provided by operating activities ......................... Cash flows from investing activities Proceeds from sales or maturities of investment securities........................................................... Other, net................................................................................ Net cash provided by investing activities.......................... Cash flows from financing activities Purchases of treasury stock.................................................... Dividends paid — common ................................................... Dividends paid — preferred................................................... Proceeds from long-term borrowings .................................... Redemption of Series A and Series C preferred stock .................................................................... Proceeds from issuance of Series G preferred stock.............. Other, net................................................................................ Net cash used by financing activities ................................ Net increase (decrease) in cash and cash equivalents............ Cash and cash equivalents at beginning of year .................... Cash and cash equivalents at end of year............................... $ Supplemental disclosure of cash flow information Interest received during the year............................................ $ Interest paid during the year .................................................. Income taxes received during the year................................... (650,246) 1,079 (24,206) 679,779 70,946 5,263 (34,525) 1,970,833 (693,965) 4,949 (8,242) 1,220,822 — 176,050 176,050 100 51,235 51,335 — 29,933 29,933 (373,750) (568,112) (68,256) — (1,349,785) (552,138) (67,454) — (2,194,396) (510,382) (72,521) 748,595 — (381,500) 396,000 — (4,431) (5,992) (1,959,308) (1,016,110) 62,860 (160,281) 897,490 960,350 960,350 $ 800,069 $ — — 45,913 (1,982,791) (732,036) 1,629,526 897,490 1,493 $ 30,913 11,528 1,752 $ 49,451 6,251 2,219 17,482 6,362 198 26. Recent accounting developments The following table provides a description of accounting standards that were adopted by the Company in 2020 as well as standards that are not effective that could have an impactmm consolidated financial statements upon adoption. to M&T’s Required date of adoption January 1, 2020 Standard Description Standards Adopted in 2020 Measurement of Credit Losses on Financial Instruments ing value at The amended guidance replaced the incurred loss model for determining the allowance for credit losses. The guidance requires financial assets measured at amortized cost to be presented at the net amount expected to be collected. The allowance for credit losses represents a valuation account that is deducted from the amortized cost basis of the financial assets to present their net carryr the amount expected to be collected. The income statement reflects the measurement of credit losses for newly recognized financial assets as well as expected increases or decreases of expected credit losses that have taken place during the period. When determining the allowance, expected credit losses over the contractual term of the financial asset(s) (taking into account prepayments) are estimated considering relevant information about past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. The amended guidance also requires recording an allowance for credit losses for purchased financial assets with a more-than- insignificant amount of credit deterioration since origination. The initial allowance for these assets is added to the purchase price at acquqq isition rather than being reported as an expense. Subsequent changes in the allowance are recorded in the income statement as an adjustment the to the provision for credit losses. In addition, the amended guidance requires credit losses relating to debt securities to be recorded through an allowance for credit losses. Simplifying the Test for Goodwill Impairment The amended guidance eliminates step 2 from the goodwill impairment test. January 1, 2020 Effect on consolidated financial statements The Company adopted the guidance on January 1, 2020. The Company’s approach for estimating current expected credit losses for loans includes utilizing macro-economic assumptions to project losses over a reasonable and supportable forecast period. Subsequent to the forecast period, the Company reverts to longer term historical loss experience to estimate expected credit losses over the remaining contractual life. Based on portfolio composition, then current economic conditions, and reasonable and supportable forecasts of future conditions, the Company recognized an increase to the allowance for credit losses of $132 million upon adoption of the standard as of January 1, 2020 as compared with the allowance for credit losses recognized on its consolidated balance sheet at December 31, 2019. The $132 million increase was recognized as a cumulative-effect adjustment to retained earnings as of January 1, 2020. The effect on the allowance for credit losses at the adoption date was primarily attributablea reserves for residential mortgage loans and consumer loans, which generally have longer estimated lives as compared with commercial and commercial real estate loans. The adoption did not have a material effect on the allowance for credit losses for debt securities. to increases in The Company adopted the amended guidance effective January 1, 2020 using a prospective transition method and will incorporate the guidance as necessary when circumstances arise for the guidance to be utilized. The Company does not expect the guidance will have a material impact on its consolidated financial statements, unless at some point in the future one of its reporting units were to fail step 1 of the goodwill impairment test. None of the Company’s reporting units failed step 1 of the goodwill impairment test in 2020. 199 Required date of adoption January 1, 2020 Effect on consolidated financial statements The Company adopted the amended disclosure effective January 1, 2020. Such disclosures relate to changes in unrealized gains and losses, the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurements, and the narrative description of measurement uncertainty. The adoption of the guidance did not have a material impact on the Company’s consolidated financial statements. January 1, 2020 The Company adopted the amended guidance effective January 1, 2020 using a prospective transition method. The impact of the guidance on the Company’s consolidated financial statements is dependent on the nature and amount of actual expenditures but was not material for the year ended December 31, 2020. January 1, 2020 The guidance did not have a material impact on the Company’s consolidated financial statements. Standard Description Standards Adopted in 2020 Changes to the Disclosure Requirements for Fair Value Measurements Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract Improvements to Related Party Guidance for VIEs The amendments remove, modify, and add certain disclosure requirements related to fair value measurements. The disclosure requirements removed relating to public companies are (1) the amount and reason for transfers between Level 1 and Level 2 of the fair value hierarchy, (2) the policy for timing of transfers between levels, and (3) the valuation process for Level 3 fair value measurements. The disclosure requirements modified relating to publu ic companies are (1) for investments in certain entities that calculate net asset value, an entity is required to disclose the timing of liquidation of an investee’s asset and the date when restrictions from redemption might lapse only if the investee has communicated the timing to the entity or announced the timing publicly, and (2) the measurement uncertainty disclosure is to communicate information about the uncertainty in measurement as a result of the use of unobservable inputs. The disclosure requirements added relating to public companies are (1) to disclose the changes in unrealized gains and losses for the period for recurring Level 3 fair value measurements, and (2) to disclose the range and weighted average of significant unobservablea inputs used to develop Level 3 fair value measurements. The amended guidance requires a hosting arrangement that is a service contract to follow the guidance in the internal-use software guidance to determine which implementation costs to capitalize and which costs to expense. The amended guidance requires that indirect interests held through related parties in common control arrangements should be considered on a proportional basis for determining whether fees paid to decision makers and service providers are variable interests. 200 Required date of adoption Beginning March 12, 2020 Adopted October 1, 2020 Effect on consolidated financial statements The Company adopted the amended guidance on October 1, 2020 using a prospective transition method for the amendments. The Company applied certain optional expedients associated with the change in the discount rate index used to value interest rate swaps from the Federal Funds Overnight Index Swap rate to the Secured Overnight Financing Rate that occurred in October 2020, the effects of which were not material to the Company’s consolidated financial statements. The impact related to optional expedients that are anticipated to be implemented prospectively is dependent on how reference rate reform ultimately impacts values of financial instruments in transitioning from a discontinued reference rate to a replacement reference rate and how well the optional expedients mitigate any potential differences. The Company has not yet determined if it will make a onetime election to sell, transfer, or both sell and transfer debt securities classified as held to maturity that reference a rate affected by reference rate reform. January 1, 2020 Adopted December 31, 2020 The Company has amended its disclosures related to its defined benefit plans at December 31, 2020 to comply with the amended guidance. Standard Description Standards Adopted in 2020 Reference Rate Reform Changes to the Disclosure Requirements for Defined Benefit Plans The amendments provide optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform. The amendments apply only to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. The amendments (1) apply to contract modifications that replace a reference rate affected by reference rate reform, (2) provide exceptions to existing guidance related to changes to the critical terms of a hedging relationship due to reference rate reform (3) provide optional expedients for fair value hedging relationships, cash flow hedging relationships, and net investment hedging relationships, and (4) provide a onetime election to sell, transfer, or both sell and transfer debt securities classified as held to maturity that reference a rate affected by reference rate reform and that are classified as held to maturity before January 1, 2020. This one-time election may be made at any time after March 12, 2020, but not later than December 31, 2022. The amended guidance modifies the disclosure requirements for employers that sponsor defined benefit pension or other postretirement plans. The disclosure requirements being removed relating to public companies are (1) the amounts in accumulated other comprehensive income expected to be recognized as components of net periodic benefit cost over the next fiscal year, (2) the amount and timing of plan assets expected to be returned to the employer, (3) the 2001 disclosure requirement relating to Japanese Welfare Pension Insurance Law, (4) related party disclosures about the amount of future annual benefits covered by insurance, and (5) the effects of a one-percentage-point change in assumed health care cost trends on the benefit cost and obligation. The disclosure requirements being added relating to public companies are (1) the weighted- average interest crediting rates for cash balance plans , and (2) an explanation of the reasons for significant gains and losses related to changes in the benefit obligation for the period. 201 Required date of adoption Effect on consolidated financial statements January 1, 2021 Early adoption permitted The Company adopted the amended guidance effective January 1, 2021 using a prospective transition method. The Companymm the guidance will have a material impact on its consolidated financial statements. does not expect Standard Description Standards Not Yet Adopted as of December 31, 2020 Clarifying the Interactions Between Equity Securities, Equity Method and Joint Ventures, and Derivatives and Hedging The amendments clarify the following guidance: 1. That an entity should consider observable transactions that require it to either apply or discontinue the equity method of accounting for the purposes of applying the measurement alternative in the equity securities investments guidance immediately before applying or upon discontinuing the equity method of accounting. 2. For the purpose of applying the derivatives and hedging guidance an entity should not consider whether, upon the settlement of a forward contract or exercise of a purchased option, individually or with existing investments, the underlying securities would be accounted for under the equqq ity method of accounting or the fair value option in accordance with the financial instruments guidance. An entity also would evaluate the remaining characteristics in the derivatives and hedging guidance to determine the accounting for those forward contracts and purchased options. 202 Standard Description Standards Not Yet Adopted as of December 31, 2020 Simplifying the Accounting for Income Taxes The amendments remove the following exceptions for accounting for income taxes: 1. Exception to the incremental approach for intraperiod tax allocation when there is a loss from continuing operations and income or a gain from other items (for example, discontinued operations or other comprehensive income). 2. Exception to the requirement to recognize a deferred tax liability for equity method investments when a foreign subsidiary becomes an equity method investment. 3. Exception to the ability not to recognize a deferred tax liability for a foreign subsidiary when a foreign equity becomes a subsidiary. 4. Exception to the general methodology for calculating income taxes in an interim period when a year-to-date loss exceeds the anticipated loss for the year. method investment qq The amendments also simplify the accounting for income taxes by doing the following: 1. Requiring that an entity recognize a franchise tax (or similar tax) that is partially based on income as an income-based tax and account for any incremental amount incurred as a non-income-based tax. 2. Requiring that an entity evaluate when a step up in the tax basis of goodwill should be considered part of the business combination in which the book goodwill was originally recognized and when it should be considered a separate transaction. 3. Specifying that an entity is not required to allocate the consolidated amount of current and deferred tax expense to a legal entity that is not subju ect to tax in its separate financial statements. However, an entity may elect to do so (on an entity-by-entity basis) for a legal entity that is both not subu jb ect to tax and disregarded by the taxing authority. 4. Requiring that an entity reflect the effect of an enacted change in tax laws or rates in the annual effective tax rate computation in the interim period that includes the enactment date. 5. Making minor Codification improvements for income taxes related to employee stock ownership plans and investments in qualified affordable housing projects accounted for using the equity method. Required date of adoption January 1, 2021 Early adoption permitted Effect on consolidated financial statements The Company adopted the amended guidance effective January 1, 2021. The amendments requiring retrospective or modified retrospective application related to separate financial statements of legal entities that are not subject to tax, changes in ownership of foreign equity method investments or foreign subsidiaries, and franchise taxes that are partially based on income had no material impact to the Company’s consolidated financial statements at adoption. All other amendments should be applied on a prospective basis and are not expected to have a material effeff ct on the Company’s consolidated financial statements. 203 Required date of adoption January 1, 2022 Early adoption permi tted but rr no earlier than January 1, 2021 Effect on consolidated financial statements The amendments can be applied either on a modified retrospective method of transition or a fully retrospective method of transition. In applying the modified retrospective method, the guidance should be applied to transactions outstanding as of the beginning of the fiscal year in which the amendments are adopted. Transactions that were settled (or expired) during prior reporting periods are unaffected. The cumulative effeff ct of the change should be recognized as an adjustment to the opening balance of retained earnings at the date of adoption. If applying the fully retrospective method of transition, the cumulative effect of the change should be recognized as an adjustment to the opening balance of retained earnings in the first comparative period presented. The fair value option is allowed to be irrevocably elected for any financial instrument that is a convertible security upon adoption of the amendments. The Company has not yet decided on which transition method will be applied to the extent applicable. The Companym does not expect the guidance will have a material impact on its consolidated financial statements. Standard Description Standards Not Yet Adopted as of December 31, 2020 Changes to Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity The amendments reduce the number of accounting models for convertible debt instruments and convertible preferred stock. The amendments also reduce form-over- substance-based guidance for the derivatives scope exception for contacts in an entity’s own equity. For convertible instruments, embedded conversion features no longer are separated from the host contract for convertible instruments with conversion features that are not required to be accounted for as derivatives, or that do not result in substantial premiums accounted for as paid- in capital. Consequently, a convertible debt instrument will be accounted for as a single liability measured at its amortized cost and a convertible preferred stock will be accounted for as a single equity instrument measured at its historical cost, as long as no other features require bifurcation and recognition as derivatives. By removing those separation models, the interest rate of convertible debt instruments typically will be closer to the coupon interest rate on the instrument. The amendments also require certain changes to EPS calculations for convertible instruments as well as additional disclosures relating to conditions that cause conversion features to be met. For contacts in an entity’s own equity, the amendments revise the derivatives scope exception guidance as follows: 1. Remove the settlement in unregistered shares, collateral, and shareholder rights conditions from the settlement guidance. 2. Clarify that payment penalties for failure to timely file do not preclude equity classification. 3. Require instruments that are required to be classified as an asset or liability to be measured subsequently at fair value, with changes reported in earnings and disclosed in the financial statements. 4. Clarify that the scope of the disclosure requirements in the Contracts in an Entity’s Own Equity section of the Derivatives guidance applies only to freestanding instruments. 5. Clarify that the scope of the reassessment guidance in the Contracts in an Entity’s Own Equity section of the Derivatives guidance applies to both freestanding instruments and embedded features. 204 27. Subsequent event On February 22, 2021, M&T announced that it had entered into a definitive agreement with People’s United Financial, Inc. (“People’s United”), headquartered in Bridgeport, Connecticut, under which M&T will acquire People’s United in an all-stock transaction with a total market value of approximately $7.6 billion. Under the terms of the merger agreement, People’s United shareholders will receive 0.118 of a share of M&T common stock for each People’s United share they own. In addition, at the effective time of the merger, each outstanding share of fixed-to-floating rate non- cumulative perpetual preferred stock, Series A, of People’s United will be converted into a right to receive a share of newly created series of M&T preferred ff The merger has been unanimously approved by the boards of directors of each company. The stock. merger is expected to close in the fourth quarter of 2021, subject to the satisfaction of customary closing conditions, including the receipt of regulatory approvals and approval by the shareholders of M&T and People’s United. In a press release dated January 21, 2021, People’s United preliminarily reported total assets of approximately $63 billion, including loans of $44 billion, and deposits of $52 billion. 205 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. None. Item 9A. Controls and Procedures. (a) Evaluation of disclosure controls and procedures. Based upon their evaluation of the effectiveness of M&T’s disclosure controls and procedures (as defined in Exchange Act rules 13a- 15(e) and 15d-15(e)), René F. Jones, Chairman of the Board and Chief Executive Officer, and Darren J. King, Executive Vice President and Chief Financial Officer, concluded that M&T’s disclosure controls and procedures were effective as of December 31, 2020. (b) Management’s annual report on internal control over financial reporting. Included under the heading “Report on Internal Control Over Financial Reporting” at Item 8 of this Annual Report on Form 10-K. (c) Attestation report of the registered public accounting firm. Included under the heading “Report of Independent Registered Public Accounting Firm” at Item 8 of this Annual Report on Form 10-K. (d) Changes in internal rr control over financial reporting. M&T regularly assesses the adequacy of its internal control over financial reporting and enhances its controls in response to internal control assessments and internal and external audit and regulatory recommendations. No changes in internal control over financial reporting have been identified in connection with the evaluation of disclosure controls and procedures during the quarter ended December 31, 2020 that have materially affected, or are reasonably likely to materially affect, M&T’s internal control over financial reporting. Item 9B. Other Information. None. PART III Item 10. Directors, Executive Officers and Corpor rr atett Governance. The information required to be furnished pursuant to Items 401, 405, 406 and 407(c)(3), (d)(4) and (d)(5) of Regulation S-K will be included in M&T’s Proxy Statement for the 2021 Annual Meeting of Shareholders, to be filed with the SEC pursuant to Regulation 14A on or about March 8, 2021 (the “2021 Proxy Statement”). The information concerning M&T’s directors will appear under the caption “NOMINEES FOR DIRECTOR” in the 2021 Proxy Statement. The information concerning M&T’s Code of Ethics for CEO and Senior Financial Officers will appear under the caption “CORPORATE GOVERNANCE OF M&T BANK CORPORATION” in the 2021 Proxy Statement. The information regarding M&T’s Audit Committee will appear under the caption “CORPORATE GOVERNANCE OF M&T BANK CORPORATION.” The information concerning compliance with Section 16(a) of the Exchange Act will appear under the caption “STOCK OWNEWW RSHIP INFORMATION.” Such information is incorporated herein by reference. The information concerning M&T’s executive officers is presented under the caption “Executive Officers of the Registrant” contained in Part I of this Annual Report on Form 10-K. 206 Item 11. Executive Compensation. The information required to be furnished pursuant to Items 402 and 407 of Regulation S-K will appear under the captions “COMPENSATION DISCUSSION AND ANALYSIS,” “EXECUTIVE COMPENSATION,” “DIRECTOR COMPENSATION,” “NOMINATION, COMPENSATION AND GOVERNANCE COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION,” and “NOMINATION, COMPENSATION AND GOVERNANCE COMMITTEE REPORT” in the 2021 Proxy Statement. Such information is incorporated herein by reference. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related ll Stockholder Mattersrr . The information required to be furnished pursuant to Item 403 of Regulation S-K will appear under the caption “STOCK OWNERSHIP INFORMATION” in the 2021 Proxy Statement. Such information is incorporated herein by reference. The information required to be furnished pursuant to Item 201(d) concerning equity qq compensation plans is presented under the caption “Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities” contained in Part II, Item 5 of this Annual Report on Form 10-K. Item 13. Certain Relations tt hips and Related ll Transactions, and Director Independence. The information required to be furnished pursuant to Items 404 and 407 of Regulation S-K will appear under the caption “TRANSACTIONS WITH DIRECTORS AND EXECUTIVE OFFICERS” and “CORPORATE GOVERNANCE OF M&T BANK CORPORATION” in the 2021 Proxy Statement. Such information is incorporated herein by reference. Item 14. Principal Accountant Fees and Services. The information required to be furnished by Item 9 of Schedule 14A will appear under the caption “PROPOSAL TO RATIFY THE APPOINTMENT OF PRICEWATERHOUSECOOPERS LLP AS THE INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM OF M&T BANK CORPORATION FOR THE YEAR ENDING DECEMBER 31, 2021” in the 2021 Proxy Statement. Such information is incorporated herein by reference. PART IV Item 15. Exhibits and Financial Statement Schedules. (a) Financial statements and financial statement schedules filed as part of this Annual Report on Form 10-K. See Part II, Item 8. “Financial Statements and Supplementary Data.” Financial statement schedules are not required or are inapplicable, and therefore have been omitted. (b) Exhibits required by Item 601 of Regulation S-K. The exhibits listed have been previously filed, are filed herewith or are incorporated herein by reference to other filings. 3.1 Restated Certificate of Incorporation of M&T Bank Corporation dated November 18, 2010. Incorporated by reference to Exhibit 3.1 to the Form 8-K dated November 19, 2010 (File No. 1-9861). 207 ff Stock, Series D, Amended and Restated Bylaws of M&T Bank Corporation, effective April 17, 2018. Incorporated by reference to Exhibit 3.2 to the Form 8-K dated April 20, 2018 (File No. 1- 9861). Certificate of Amendment to Restated Certificate of Incorporation of M&T Bank Corporation with respect to Perpetual 6.875% Non-Cumulative Preferred dated May 26, 2011. Incorporated by reference to Exhibit 3.1 of M&T Bank Corporation’s Form 8-K dated May 31, 2011 (File No. 1-9861). Certificate of Amendment to Restated Certificate of Incorporation of M&T Bank Corporation, dated April 19, 2013. Incorporated by reference to Exhibit 3.1 to the Form 8- K dated April 22, 2013 (File No. 1-9861). Certificate of Amendment to Restated Certificate of Incorporation of M&T Bank Corporation with respect to Perpetual Fixed-to-Floating Rate Non-Cumulative Preferred Stock, Series E, dated February 11, 2014. Incorporated by reference to Exhibit 3.1 to the Form 8-K dated February 11, 2014 (File No. 1-9861). Certificate of Amendment to Restated Certificate of Incorporation of M&T Bank Corporation with respect to Perpetual Fixed-to-Floating Rate Non-Cumulative Preferred Stock, Series F, dated October 27, 2016. Incorporated by reference to Exhibit 3.1 of M&T Bank Corporation’s Form 8-K dated October 28, 2016 (File No. 1-9861). Certificate of Amendment to Restated Certificate of Incorporation of M&T Bank Corporation with respect to Perpetual 5.0% Fixed-Rate Reset Non-Cumulative Preferred Stock, Series G, dated July 29, 2019. Incorporated by reference to Exhibit 3.1 of M&T Bank Corporation’s Form 8-K dated July 30, 2019 (File No. 1-9861). There are no instruments with respect to long-term debt of M&T Bank Corporation and its subsidiaries that involve securities authorized under the instrument in an amount exceeding 10 percent of the total assets of M&T Bank Corporation and its subsidiaries on a consolidated basis. M&T Bank Corporation agrees to provide the SEC with a copy of instruments defining the rights of holders of long-term debt of M&T Bank Corporation and its subsidiaries on request. M&T Bank Corporation Annual Executive Incentive Plan. Incorporated by reference to Exhibit No. 10.3 to the Form 10-Q for the quarter ended June 30, 1998 (File No. 1- 9861).* Supplemental Deferred Compensation Agreement between Manufacturers and Traders Trust Company and Brian E. Hickey dated as of July 21, 1994, as amended. Incorporated by reference to Exhibit 10.2 to the Form 10-K for the year ended December 31, 2016 (File No. 1-9861).* M&T Bank Corporation Supplemental Pension Plan, as amended and restated. Incorporated by reference to Exhibit 10.1 to the Formrr 31, 2016 (File No. 1-9861).* Amendment No. 1 to M&T Bank Corporation Supplemental Pension Plan. Incorporated by reference to Exhibit 10.4 of M&T Bank Corporation’s Form 10-K for the year ended December 31, 2018 (File No. 1-9861). Amendment No. 2 to M&T Bank Corporation Supplemental Pension Plan.. Incorporated by reference to Exhibit 10.5 of M&T Bank Corporation’s Form 10-K for the year ended December 31, 2018 (File No. 1-9861). M&T Bank Corporation Supplemental Retirement Savings Plan. Incorporated by reference to Exhibit 10.2 to the Form 10-Q for the quarter ended March 31, 2016 (File No. 1-9861).* 10-Q for the quarter ended March 3.2 3.3 3.4 3.5 3.6 3.7 4.1 10.1 10.2 10.3 10.4 10.5 10.6 208 10.7 10.8 10.9 10.10 10.11 10.12 10.13 10.14 10.15 10.16 10.17 10.18 10.19 10.20 10.21 10.22 Amendment No. 1 to M&T Bank Corporation Supplemental Retirement Plan. Incorporated by reference to Exhibit 10.7 of M&T Bank Corporation’s Form 10-K for the year ended December 31, 2018 (File No. 1-9861). Amendment No. 2 to M&T Bank Corporation Supplemental Retirement Plan. Incorporated by reference to Exhibit 10.8 of M&T Bank Corporation’s Form 10-K for the year ended December 31, 2018 (File No. 1-9861). M&T Bank Corporation Deferred Bonus Plan, as amended and restated. Incorporated by reference to Exhibit 10.6 to the Form 10-K for the year ended December 31, 2016 (File No. 1-9861).* M&T Bank Corporation 2008 Directors’ Stock Plan, as amended. Incorporated by reference to Exhibit 4.1 to the Form S-8 dated October 19, 2012 (File No. 333-184504).* M&T Bank Corporation Employee Stock Purchase Plan. Incorporated by reference to Exhibit 10.22 to the Form 10-K for the year ended December 31, 2012 (File No. 1-9861).* M&T Bank Corporation 2009 Equity Incentive Compensation Plan. Incorporated by reference to Appendix A to the Proxy Statement of M&T Bank Corporation dated March 5, 2015 (File No. 1-9861).* M&T Bank Corporation Form of Restricted Stock Award Agreement. Incorporated by reference to Exhibit 10.25 to the Form 10-K for the year ended December 31, 2013 (File No. 1-9861).* M&T Bank Corporation Form of Restricted Stock Unit Award Agreement. Incorporated by reference to Exhibit 10.26 to the Form 10-K for the year ended December 31, 2013 (File No. 1-9861).* M&T Bank Corporation Form of Performance-Vested Restricted Stock Unit Award Agreement. Incorporated by reference to Exhibit 10.27 to the Form 10-K for the year ended December 31, 2013 (File No. 1-9861).* M&T Bank Corporation Form of Performance-Vested Restricted Stock Unit Award Agreement (for named executive officers (“NEOs”) subject to Section 162 (m) of the Internal Revenue Code of 1986, as amended from time to time). Incorporated by reference to Exhibit 10.1 to the Form 10-Q for the quarter ended March 31, 2014 (File No. 1- 9861).* Hudson City Bancorp, Inc. Amended and Restated 2011 Stock Incentive Plan. Incorporated by reference to Exhibit 4.6 to the Formrr S-8 dated November 2, 2015 (File No. 333-184411).* Hudson City Bancorp, Inc. 2006 Stock Incentive Plan. Incorporated by reference to Exhibit 4.7 to the Form S-8 dated November 2, 2015 (File No. 333-184411).* M&T Bank Corporation 2019 Equity Incentive Compensation Plan. Incorporated by reference to Appendix A to the Proxy Statement of M&T Bank Corporation dated March 7, 2019 (File No. 1-9861).* M&T Bank Corporation Form of Performance Share Unit Award Agreement. Incorporated by reference to Exhibit 10.1 to M&T Bank Corporation’s Form 10-Q for the quarter ended March 31, 2019 (File No. 1-9861).* M&T Bank Corporation Form of Performance Share Unit Award Agreement. Incorporated by reference to Exhibit 10.1 to M&T Bank Corporation’s Form 10-Q for the quarter ended March 31, 2020 (File No. 1-9861).* Amendment No. 3 to M&T Bank Corporation Supplemental Pension Plan. Incorporated by reference to Exhibit 10.2 to M&T Bank Corporation’s Form 10-Q for the quarter ended March 31, 2020 (File No. 1-9861).* 209 10.23 10.24 10.25 11.1 21.1 23.1 31.1 31.2 32.1 32.2 M&T Bank Corporation Leadership Retirement Savings Plan. Incorporated by reference to Exhibit 10.3 to M&T Bank Corporation’s Form 10-Q for the quarter ended March 31, 2020 (File No. 1-9861).* M&T Bank Corporation Form of Performance-Hurdled Restricted Stock Unit Award Agreement. Filed herewith.* M&T Bank Corporation Form of Stock Option Agreement. Filed herewith.* Statement re: Computation of Earnings Per Common Share. Incorporated by reference to note 14 of Notes to Financial Statements filed herewith in Part II, Item 8, “Financial Statements and Supplementary Data.” Subsidiaries of the Registrant. Incorporated by reference to the caption “Subsidiaries” contained in Part I, Item 1 hereof. Consent of PricewaterhouseCoopers LLP re: Registration Statements on Form S-8 (Nos. 33-32044, 333-43175, 333-16077, 333-40640, 333-84384, 333-127406, 333-150122, 333- 164015, 333-163992, 333-160769, 333-159795, 333-170740, 333-189099, 333-184504, 333-189097, 333-184411 and 333-231217) and Form S-3 (No. 333-227644). Filed herewith. Certification of Chief Executive Officer under Section 302 of the Sarbanes-Oxley Act of 2002. Filed herewith. Certification of Chief Financial Officer under Section 302 of the Sarbanes-Oxley Act of 2002. Filed herewith. Certification of Chief Executive Officer under 18 U.S.C. §1350 pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. Filed herewith. Certification of Chief Financial Officer under 18 U.S.C. §1350 pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. Filed herewith. 101.INS Inline XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document. 101.SCH Inline XBRL Taxonomy Extension Schema. Filed herewith. 101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase. Filed herewith. 101.LAB Inline XBRL Taxonomy Extension Label Linkbase. Filed herewith. 101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase. Filed herewith. 101.DEF Inline XBRL Taxonomy Definition Linkbase. Filed herewith. 104 The cover page from M&T Bank Corporation’s Annual Report on Form 10-K for the year ended December 31, 2020 has been formatted in Inline XBRL. * Management contrtt act or compensatory plan or arrangement. (c) Additional financial statement schedules. None. Item 16. Form 10-K Summary. None. 210 Signatures Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on the 22nd day of February, 2021. M&T BANK CORPORATION By: /S/ René F. Jones René F. Jones Chairman of the Board and Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated. Signature Title Date Principal Executive Officer: /S/ René F. Jones René F. Jones Principal Financial Officer: Chairman of the Board and Chief Executive Officer February 22, 2021 /S/ Darren J. King Darren J. King Executive Vice President and Chief Financial Officer February 22, 2021 Principal Accounting Officer: /S/ Michael R. Spychala Michael R. Spychala A majority of the board of directors: /S/ C. Angela Bontempo C. Angela Bontempo /s/ Robert T. Brady Robert T. Brady /s/ Calvin G. Butler, Jr. Calvin G. Butler, Jr. /S/ T. Jefferson Cunningham III T. Jefferson Cunningham III /s/ Gary N. Geisel Gary N. Geisel Senior Vice President and Controller February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 211 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 February 22, 2021 /S/ Leslie V. Godridge Leslie V. Godridge /S/ Richard S. Gold Richard S. Gold /S/ Richard A. Grossi Richard A. Grossi /S/ John D. Hawke, Jr. John D. Hawke, Jr. /S/ René F. Jones René F. Jones /S/ Richard H. Ledgett, Jr. Richard H. Ledgett, Jr. /S/ Newton P. S. Merrill Newton P. S. Merrill /S/ Kevin J. Pearson Kevin J. Pearson /S/ Melinda R. Rich Melinda R. Rich /S/ Robert E. Sadler, Jr. Robert E. Sadler, Jr. /S/ Denis J. Salamone Denis J. Salamone /S/ John R. Scannell John R. Scannell /S/ David S. Scharfstein David S. Scharfstein 212 /S/ Rudina Seseri Rudina Seseri /S/ Herbert L. Washington Herbert L. Washington February 22, 2021 February 22, 2021 213 

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