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Mothercare plc

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FY2001 Annual Report · Mothercare plc
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Mothercare plc
Interim Report 2001

1 Financial highlights
2 Operating review
8 Group profit statement
8 Reconciliation of movement in 

shareholders’ funds
10 Group balance sheet
11 Group cash flow
13 Notes
16 Independent review report to 

Mothercare plc

ibc Shareholder information

Through our recovery programme, 
we are building the foundations for
Mothercare to achieve its longer-term
vision – to be the leading specialist
retailer for mothers-to-be and parents
of young children, with expertise and
service at the heart of the offer.

(cid:2) Sales up 6.8 per cent to £226.2 million

(cid:2) Profit before tax and exceptional items

£4.8 million (£4.0 million)

(cid:2) Margin growth of 2.1 percentage points

(cid:2) Exceptional charge of £4.1 million

relating to warehouse issues

Interim dividend 1.0p

1 Mothercare plc

(cid:2)
Operating review

basis. Gross margin increased by 
2.1 percentage points.

Financial results
An encouraging performance and 
key successes in the first half clearly
demonstrate that the business is
continuing to respond to the recovery
programme. Disappointingly, start-up
problems at the new warehouse impacted
the performance of the business in the
last four weeks of the first half and the
start of the second half.

The business achieved an operating 
profit of £3.9 million (2000 – £1.8 million),
with profit before tax and exceptional
items up by 20 per cent to £4.8 million
(2000 – £4.0 million). Sales increased 
by 6.8 per cent to £226.2 million, an
increase of 5.9 per cent on a like-for-like

Operating profit from UK stores was 
£2.1 million (2000 – £1.4 million) on sales 
of £199.8 million. The overseas franchise
business, Mothercare International,
increased sales by 4.7 per cent to 
£19.1 million and achieved an operating
profit of £1.9 million (2000 – £1.0 million).
Mothercare Direct, comprising the
catalogue and website, achieved strong
growth, with sales up by 87.9 per cent 
to £7.3 million. The Direct business, as
expected, made an operating loss of 
£0.1 million (2000 – £0.6 million loss) in 
the first half and will move into profit 
in the second half.

Due to the major difficulties experienced
with the transition to the new warehouse,
additional costs associated with the
operation of temporary warehousing 

Mothercare profile

Stores – at 13 October 2001

Mothercare  

Mothercare World 

Total UK stores 

Stores

Total selling area (000’s sq ft)

185

63

248

887

1,059

1,946

Total

167

Franchise stores

54

81

30

Europe

Middle East

Far East

Other

2

2 Mothercare plc

and deliveries direct from suppliers 
to stores have been incurred. An
exceptional charge of £4.1 million has
been taken in the half year to cover the
cost of operating these contingencies
through the Christmas trading period, 
a longer period than had been previously
anticipated.

During the first half, the business
continued to invest in staffing levels 
and training to drive improvements in
standards and service. Together with
higher rent and rates, and the running
costs of Mothercare.com, this contributed
to an increase in cost growth as planned,
of 10.2 per cent. Cost growth is expected
to be lower in the second half.

Earnings per share for the continuing
business before exceptional items 
was 7.1p (2000 – 1.4p). The board has
recommended an interim dividend of 1.0p.

The balance sheet remains strong and
continues to support the investment
required to rebuild the business,
including the roll-out of the large store
format which will start in March 2002.

Recovery programme – phase two
Mothercare is part way through its
phased recovery programme, which 
is building the foundations for the
business to achieve its vision: to be the
leading specialist retailer for mothers-
to-be and parents of young children, 
with expertise and service at the heart 
of the offer.

Progress in the first half re-affirms 
that the business is responding to 
the recovery programme, despite the
temporary adverse impact of the new
warehouse. Supported by an ongoing
drive to improve service and operating
standards, the priority actions behind 

Product – UK turnover by category (%)*

People – full time equivalents at 13 October 2001

Support (Watford head office)

Direct

International

UK stores

Total

3 Mothercare plc

301

101

19

2,683

3,104

2001/02
(cid:3) Clothing  40.0
(cid:3) Home & Travel 47.3

2000/01
(cid:3) Clothing 42.7
(cid:3) Home & Travel 44.9

Toys 10.8
(cid:3) Other 1.9
*28 weeks ended 13 October 2001

Toys 10.6
(cid:3) Other 1.8

(cid:3)
(cid:3)
Operating review > continued

the year-long second phase of the
recovery programme, which commenced
in March 2001, have been:

•

•

the launch and performance of the
Autumn/Winter 2001 clothing range
the roll-out of the large store
Mothercare World format from 2002

• moving to the new warehouse in

August 2001.

Warehouse
As highlighted at the trading update 
in early October, the move to the 
new warehouse in Daventry, operated 
by Tibbett & Britten, took place on 
18 August 2001. However, in early
September, it became apparent that
productivity levels within the warehouse
were well below those planned, leading
to severe stock availability problems in
stores. Contingency distribution routes
were put in place.

As the senior teams of Mothercare and
Tibbett & Britten worked through the
problems, it became clear that errors in
stock location within the warehouse had
occurred, the extent of which were greater
than first thought. Stock flow through the
warehouse is gradually being rebuilt from a
clean base. This process is taking time and
consequently, within the plan presented
by Tibbett & Britten, it is not expected
that the warehouse will reach normal
operational levels until January 2002.

Additional contingencies have been 
put in place to protect stock flow for
Christmas, including direct deliveries 
from suppliers and additional warehouse
facilities. These contingencies will 
remain in place throughout the Christmas
trading period, a longer period than
anticipated. The additional cost of these
contingencies has been charged as an
exceptional item in the first half.

Mothercare’s recovery programme

0

0

0

J u n e   2
•  
Phase 1 – Turnaround

1

0

0

c h   2

r

•   M a

1

0

0

  2

t

•   A u g u s

1

0

0

  2

•   S e p t e m b e r

Phase 2 – Recovery

• Implementing 
new warehouse

• Improvements in clothing range

from Autumn/Winter 2001 

Profit performance

• Driving the full potential of the brand

4 Mothercare plc

Product
The customer response to the relaunch 
of Mothercare’s clothing ranges this
Autumn has been positive, with particularly
encouraging trends and market share
gains seen in maternity and children’s
fashion. Improvements have been and will
continue to be driven through focusing on
core lines, reducing the number of options
within the range and more direct sourcing.

In the period to 28 September, the 
home, travel and toy product areas
continued to perform well. Although
performance in these areas has since
been significantly impacted by availability
issues arising from the problems at 
the new warehouse, the sales trend 
has improved in recent weeks with
increased stock levels and availability.

Channels
UK stores
The Mothercare World chain continues 
to perform strongly. The development 
of a new generation of Mothercare 
World stores has been the focus at 
Milton Keynes and Kew, and the recently
re-opened store at Rotherham. These
model stores have achieved improved
sales densities and provide the blueprint
for Mothercare World to be rolled-out 
in the new financial year.

Four new out-of-town sites at Manchester,
Bradford, Walsall and Bristol have been
secured during the first half. These 
four new store openings in 2002/03 will
represent the first stage of the roll-out
programme, and work to identify further
sites is continuing.

2

0

0

  2

y

r

a n u a

J

•   F r o m  

• Rolling out Mothercare World

5 Mothercare plc

Operating review > continued

International
Mothercare International performed 
well in the first half. The business has
continued to focus on developing 
a small number of core territories 
by consolidating and strengthening
relationships with key franchise partners.
Relationships with franchisees are 
moving increasingly to royalty-based
arrangements in order to drive sales 
more effectively. There remains a
significant opportunity to drive growth in
the international business going forward.

Mothercare Direct
The Direct business has continued to 
grow very strongly and is on track to
break even in the current year. Catalogue
sales increased by 50.6 per cent in 
the first half while Mothercare.com is
currently attracting up to 80,000 hits 
per week.

Operating standards and service
The benefits of an ongoing drive to
improve operating standards and service
throughout the business are starting 
to become evident. A strong emphasis
continues to be placed on the training
and development of people, as a result 
of which service standards have improved
significantly. Labour turnover in stores 
has been reduced by 17 percentage
points to 40 per cent and the proportion
of full time staff in stores has increased
from eight per cent to 30 per cent since
May. This has been a major driver in
increasing average customer spend 
by five per cent.

The progress being made in providing 
a better service to customers was 
recently recognised when Mothercare
received three awards from Mother 
and Baby magazine, including that of

6 Mothercare plc

‘Retailer of the Year’ for 2001/02, as voted
by the magazine’s readers.

Current trading
Stock availability problems arising from
the operational issues at the warehouse
have impacted sales in the current period.
UK sales in the first four weeks of the
second half declined by 4.3 per cent 
(4.5 per cent on a like-for-like basis).

Total sales for the period declined 
by 7.6 per cent. This was due to the
slowing of shipments to overseas
franchise stores.

In light of the impact of the warehouse 
on performance and costs, profits for the
full year are expected to be lower than
market expectations.

Outlook
There is a significant opportunity 
for Mothercare to continue to deliver
sustainable profit growth as the business
responds to the recovery programme.
The impact of the difficulties at the 
new warehouse has been significant 
and the clear focus for the business 
in the second half is to continue to 
drive sales and to work with Tibbett 
& Britten to restore the flow of stock
through the new warehouse to normal
levels by January. 

The underlying performance and
progress made in the first half in spite 
of these difficulties is a credit to the
Mothercare team, both in the stores and
at the Watford head office. Their energy
and dedication will drive the business
forward into the next phase of recovery 
in the new financial year.

7 Mothercare plc

Group profit statement

Turnover

Profit/(loss) from retail operations
Exceptional items
Interest 

Profit/(loss) before taxation
Taxation 

Profit/(loss) after taxation

Dividends

Retained profit/(loss)

Dividend per share
Earnings per share – continuing pre-exceptional
Earnings per share
Earnings per share diluted

28 weeks ended 13 October 2001

Exceptional
items
£ million

–

–
(4.1)
–

(4.1)
–

(4.1)

Continuing
Mothercare
before
exceptional
items
£ million

226.2

Note

3.9
–
0.9

4.8
–

4.8

7.1p

2

3

4

5

5

6

6

6

Total
£ million

226.2

3.9
(4.1)
0.9

0.7
–

0.7

(0.7)

–

1.0p

1.0p
1.0p

Reconciliation of movement in shareholders’ funds

Profit for the financial period
Dividend

Movement in shareholders’ funds
Opening shareholders’ funds
Scheme of arrangement – reduction of share capital

Closing shareholders’ funds

28 weeks ended
13 October 2001
£ million

0.7
(0.7)

–
127.0
–

127.0

8 Mothercare plc

28 weeks ended 14 October 2000

52 weeks ended
31 March 2001
£ million

509.0

(7.0)
12.3
3.1

8.4
–

8.4

(1.0)

7.4

1.5p
6.5p
6.0p
6.0p

Total
£ million

301.7

(12.3)
12.3
2.2

2.2
–

2.2

–

2.2

nil p

1.1p
1.1p

28 weeks ended
14 October 2000
£ million

2.2
–

2.2
225.6
(106.0)

121.8

Continuing
Mothercare
£ million

Discontinued
Bhs
£ million

Total before
exceptional
items
£ million

Exceptional
items
£ million

–

(7.4)
12.3
–

4.9
1.2

6.1

211.8

89.9

301.7

(6.7)
–
–

(6.7)
–

(6.7)

(4.9)
–
2.2

(2.7)
(1.2)

(3.9)

1.8
–
2.2

4.0
(1.2)

2.8

1.4p

9 Mothercare plc

Group balance sheet

Fixed assets
Tangible fixed assets
Investments

13 October 2001 14 October 2000
£ million

£ million

Note

31 March 2001
£ million

85.3
4.9

90.2

43.7
27.4
32.6
(57.1)

46.6

(2.6)
(7.2)

86.5
4.3

90.8

38.4
30.6
42.3
(71.2)

40.1

(2.6)
(6.5)

87.7
4.3

92.0

43.6
32.4
36.8
(71.0)

41.8

(2.4)
(4.4)

Current assets
Stocks 
Debtors
Cash at bank and time deposits 
Creditors – amounts falling due within one year 

Net current assets

Creditors – amounts falling due after more than one year
Provisions for liabilities and charges

7

7

8

Net assets

127.0

121.8

127.0

Capital and reserves attributable to equity interests
Called-up share capital
Profit and loss account

35.3
91.7

127.0

35.3
86.5

121.8

35.3
91.7

127.0

Net equity/cash %

25.3%

32.7%

27.4%

10 Mothercare plc

Group cash flow

Profit/(loss) from retail operations
Depreciation
Working capital
Exceptional costs/other

Net cash flow from operating activities
Returns on investments and servicing of finance
Taxation
Capital expenditure

Trading cash flow
Acquisition and disposals
Disposal of Bhs
Acquisition of own shares by Employee Trust

Equity dividends paid

Management of liquid resources
Financing
Reduction in share capital
Other

Increase in cash in the period

28 weeks ended 28 weeks ended 52 weeks ended
31 March 2001
13 October 2001 14 October 2000
£ million
£ million

£ million

3.9
6.2
(0.6)
(6.9)

2.6
0.9
0.1
(4.8)

(1.2)

–
(0.5)

(0.5)

(1.0)

(2.7)
10.0

–
(1.5)

(1.5)

5.8

(4.9)
13.4
9.6
(14.9)

3.2
2.2
2.3
0.2

7.9

208.9
(2.5)

206.4

–

214.3
36.3

(105.1)
(10.3)

(115.4)

135.2

0.4
18.5
13.5
(28.3)

4.1
3.1
2.9
(5.9)

4.2

208.9
(3.8)

205.1

–

209.3
26.3

(105.1)
(98.0)

(203.1)

32.5

Reconciliation of net cash flow to movement in net funds

Increase in cash in the period
Cash flow from liquid resources
Cash flow from financing

Movement in net funds/(debt) in the period
Net funds/(debt) at the beginning of the period

Net funds at the end of the period

28 weeks ended 28 weeks ended 52 weeks ended
31 March 2001
13 October 2001 14 October 2000
£ million
£ million

£ million

5.8
(10.0)
1.5

(2.7)
34.8

32.1

135.2
(36.3)
10.3

109.2
(69.4)

39.8

32.5
(26.3)
98.0

104.2
(69.4)

34.8

11 Mothercare plc

Group cash flow > continued

Analysis of cash flow from operations

Profit/(loss) from operations
Depreciation
Working capital
Exceptional costs/other

Net cash flow from operating activities

Capital expenditure

Purchase of tangible fixed assets
Sale of tangible fixed assets

Analysis of net cash

Cash at bank
Time deposits
Obligations under finance leases:
– short term
– long term

28 weeks ended 
13 October 2001

28 weeks ended 14 October 2000

Continuing
Mothercare
£ million

Continuing
Mothercare
£ million

Discontinued
Bhs
£ million

3.9
6.2
(0.6)
(6.9)

2.6

1.8
6.3
6.0
(10.9)

3.2

(6.7)
7.1
3.6
(4.0)

–

Total
£ million

(4.9)
13.4
9.6
(14.9)

3.2

28 weeks ended 
13 October 2001

28 weeks ended 14 October 2000

Continuing
Mothercare
£ million

Continuing
Mothercare
£ million

Discontinued
Bhs
£ million

(4.8)
–

(4.8)

(4.9)
9.3

4.4

(6.3)
2.1

(4.2)

Total
£ million

(11.2)
11.4

0.2

13 October 2001 14 October 2000
£ million

£ million

31 March 2001
£ million

32.6
–

(0.5)
–

32.1

42.3
–

(2.0)
(0.5)

39.8

26.8
10.0

(2.0)
–

34.8

12 Mothercare plc

Notes

1 Accounting policies
This interim report has been prepared under the historic cost convention and using accounting
policies which are consistent with previous years, except for accounting for deferred tax where the
new accounting standard, FRS 19 ‘Deferred tax’ has been adopted by the directors in this interim
report. This standard requires that deferred tax is recognised in respect of all timing differences
that have originated but not reversed at the balance sheet date where transactions or events that
result in an obligation to pay more tax in the future or a right to pay less tax in the future have
occurred at the balance sheet date. Previously the group’s accounting policy was to provide for
the tax which was likely to be payable or recoverable.

There has been no financial impact on the results of the group as a consequence of this change 
in accounting policy as the group has tax losses which have previously not been recognised. 
See note 4 for more details.

2 Exceptional items
The group has undergone a fundamental re-organisation in relation to the disposal of Bhs, which
occurred in May 2000. The final financial settlement in connection with this disposal was in line
with expectations. The last stage of the re-organisation was the move to a new warehouse,
operated by the contractor, Tibbett & Britten, which began despatching to stores in August 2001.

Significant difficulties have been experienced with the transition to the new warehouse and, as a
result, additional costs have been incurred through the need to operate temporary warehousing
and to deliver goods directly from suppliers to stores.

The additional costs provided (£4.1 million) are based on these temporary solutions being
required until the end of 2001. 

In the half year to 14 October 2000 exceptional items were charged to operating profit in relation
to the start up of Mothercare.com (£7.4 million). The exceptional credit of £12.3 million
represented the net profit on disposal of stores (£3.4 million) and the continuing costs of
separation (£9.9 million) and adjustments (£18.8 million) in respect of the loss on the Bhs disposal.

The tax effect of the exceptional item is £nil (2000 – credit £1.2 million). 

3 Interest

Interest comprises:
Interest receivable
Interest payable
Obligations under finance leases

13 Mothercare plc

28 weeks ended 28 weeks ended 52 weeks ended
31 March 2001
13 October 2001 14 October 2000
£ million
£ million

£ million

1.0
–
(0.1)

0.9

3.4
(1.1)
(0.1)

2.2

4.3
(1.1)
(0.1)

3.1

Notes > continued

4 Tax
As set out in note 1, the directors have adopted FRS 19 in this interim report. The only significant
timing differences impacting the group are accelerated capital allowances and tax losses generated
in prior years which are available to offset future profits. As a result of the adoption of FRS 19 the
tax losses have been recognised to the extent of any deferred tax liabilities. No further deferred
tax asset has been recognised for the remaining losses of £17 million (2000 – £23 million) as the
directors are of the opinion, that there is sufficient uncertainty over the recoverability of these
losses against future taxable profits such that in accordance with FRS 19 it is not appropriate to
recognise any further asset at this time. This position will be reviewed at the year end and future
balance sheet dates.

Current tax is calculated at nil per cent (2000 – nil per cent) being the estimated effective rate 
of tax on profit for the 52 weeks ending 30 March 2002. The tax charge has been reduced by 
the availability of tax losses that have arisen in prior periods. 

5 Dividend
An interim dividend of 1.0p per share has been proposed (2000 – nil p). The dividend will be
payable on 12 February 2002 to shareholders on the register on 11 January 2002. The cost 
of the dividend will be £0.7 million.

6 Earnings per share

Weighted average number of shares in issue
Dilution:
Option schemes

Diluted weighted average number of shares in issue

Profit after tax
Continuing business profit after tax before 
exceptional items
Earnings per share:
– Basic 
– Diluted 
– Continuing business before exceptional items

28 weeks ended
13 October 2001

28 weeks ended
14 October 2000

52 weeks ended
31 March 2001

67.2m

197.8m

138.8m

1.1m

68.3m

£0.7m

–

197.8m

£2.2m

0.3m

139.1m

£8.4m

£4.8m

£2.8m

£9.0m

1.0p
1.0p
7.1p

1.1p
1.1p
1.4p

6.0p
6.0p
6.5p

The earnings per share of the continuing business before exceptional items has been shown to
provide an indication of the underlying profitability of the business. It is calculated by dividing 
the profit after tax but before exceptional items of the continuing Mothercare business by the
weighted average number of shares in issue during the period.

14 Mothercare plc

7 Creditors

Due within one year
Obligations under finance leases
Trade creditors
Proposed dividend
Current taxation
Payroll and other taxes, including social security
Accruals and deferred income
Landlords’ contributions
Other creditors

Due after one year
Obligations under finance leases
Landlords’ contributions

8 Provisions for liabilities and charges

Opening balance
Charged in the period
Utilised

Closing balance

13 October 2001 14 October 2000
£ million

£ million

31 March 2001
£ million

0.5
17.5
0.7
11.1
0.9
25.0
1.3
0.1

57.1

–
2.6

2.6

2.0
19.2
–
12.9
0.8
35.0
1.0
0.3

71.2

0.5
2.1

2.6

2.0
22.3
1.0
11.0
1.5
31.9
1.1
0.2

71.0

–
2.4

2.4

Disposal  Re-organisation
provisions
£ million

provisions
£ million

0.1
–
–

0.1

4.3
4.1
(1.3)

7.1

Total
£ million

4.4
4.1
(1.3)

7.2

The re-organisation provisions principally represent the costs of the Mothercare store disposal
programme and the additional provision charged in the period in relation to the new warehouse,
as set out in note 2.

This interim report was approved by the directors on 16 November 2001. Results for the two half years have 
not been audited, but have been reviewed by the auditors. The financial information contained in the interim
accounts does not constitute statutory accounts as defined in Section 240 of the Companies Act. The full 
year comparatives were extracted from the full group accounts which have been filed with the Registrar of
Companies together with an unqualified auditors’ report. All shareholders will receive a copy of this statement.

15 Mothercare plc

Independent review report to Mothercare plc

Introduction
We have been instructed by the Company to review the financial information for the 28 weeks
ended 13 October 2001 which comprises the group profit statement, the group balance sheet, the
group cash flow and related notes. We have read the other information contained in the interim
report and considered whether it contains any apparent misstatements or material inconsistencies
with the financial information.

Directors’ responsibilities
The interim report, including the financial information contained therein, is the responsibility of,
and has been approved by, the directors. The directors are responsible for preparing the interim
report in accordance with the Listing Rules of the Financial Services Authority which require that
the accounting policies and presentation applied to the interim figures should be consistent with
those applied in preparing the preceding annual accounts except where any changes, and the
reasons for them, are disclosed.

Review work performed
We conducted our review in accordance with guidance contained in Bulletin 1999/4 issued by the
Auditing Practices Board for use in the United Kingdom. A review consists principally of making
enquiries of Mothercare plc management and applying analytical procedures to the financial
information and underlying financial data and based thereon, assessing whether the accounting
policies and presentation have been consistently applied unless otherwise disclosed. A review
excludes audit procedures such as tests of controls and verification of assets, liabilities and
transactions. It is substantially less in scope than an audit performed in accordance with United
Kingdom Auditing Standards and therefore provides a lower level of assurance than an audit.
Accordingly, we do not express an audit opinion on the financial information.

Review conclusion
On the basis of our review we are not aware of any material modifications that should be made 
to the financial information as presented for the 28 weeks ended 13 October 2001.

Arthur Andersen
Chartered Accountants, London
16 November 2001

16 Mothercare plc

Shareholder information

Financial calendar

Payment of interim dividend
Preliminary results announcement for the year ended 30 March 2002
Mailing of Annual Report and Accounts
Annual General Meeting
Payment of final dividend
Announcement of results for the 28 weeks ended 12 October 2002

2002

12 February
23 May
mid June
mid July
mid August
21 November

Registered office and head office
Cherry Tree Road, Watford, Hertfordshire WD24 6SH
Telephone 01923 241000
Facsimile 01923 240944
www.mothercare.com
Registered number 1950509

Company Secretary
Clive E Revett

Registrars
Administrative enquiries concerning shareholders in Mothercare plc such as the loss of a share
certificate, dividend payments or a change of address should be directed, in the first instance,
to the Registrars:

Lloyds TSB Registrars
The Causeway, Worthing, West Sussex BN99 6DA
Telephone 0870 600 3965
www.lloydstsb-registrars.co.uk

Low cost share dealing service
A postal share dealing service is available through the company’s stockbrokers for the purchase
and sale of Mothercare plc shares. Further details can be obtained from:

Cazenove & Co. Ltd
12 Tokenhouse Yard, London EC2R 7AN
Telephone 020 7606 1768

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Mothercare plc
Cherry Tree Road, Watford, Hertfordshire WD24 6SH
Telephone 01923 241000 Facsimile 01923 240944
www.mothercare.com
Registered in England number 1950509