NBT Bancorp Inc.
2012 Annual Report
k
2012 Annual Report
Granite State Adds To Solid Presence In New England
The harbor scene gracing this year’s cover symbolizes just how far NBT Bank has come
in recent years—strategically and geographically. The image captures early morning in
Portsmouth, New Hampshire, which became home to our eastern-most branch when
NBT acquired Hampshire First Bank in mid-2012.
A total of five branches in southern New Hampshire joined the NBT family as part of the
merger—Keene, Londonderry, Manchester, Nashua and Portsmouth—stretching our banking
footprint to the Atlantic seacoast.
Similar to other NBT markets, southern New Hampshire comprises midsize urban centers
surrounded by suburbs and rural villages and towns. There are mountains and rolling
farmland, quaint downtowns, light industry, arts and recreational resources, colleges and
universities, and history dating back to the 1600s.
Then there is New Hampshire’s abundance of granite formations
and quarries, giving rise to its reputation as the “Granite State.”
CHITTENDEN
COUNTY
At the risk of over-playing the metaphor, we expect our presence
there will be a “solid” investment in the future of NBT.
The Hampshire First acquisition represents the third building
block in our New England strategy. It began with an organic
expansion into northwestern Vermont in 2009 (now three
branches), and continued with an acquisition in the Berkshire
Region of western Massachusetts in 2011 (now five branches).
In each of these markets, we identified a strategic opportunity
to deliver our unique brand of community banking accompanied
by the potential for growth. With these three important footholds
NEW
HAMPSHIRE
VERMONT
ROCKINGHAM
COUNTY
HILLSBOROUGH
COUNTY
CHESHIRE
COUNTY
BERKSHIRE
COUNTY
MASSACHUSET TS
in place, we look forward to new opportunities for expansion in the region.
Contents
1 Company Profile 2 Financial Highlights 3 Financial Information 4 To Our Shareholders
11 NBT Bancorp Leadership 12 Board Listings Inside Back Cover Corporate Information
Company Profile
1
1
NBT Bank
Pennstar Bank
Hampshire First Bank
EPIC Advisors
Mang Insurance Agency
NBT Bank and Mang Insurance Agency
NBT Bancorp Inc. is a financial holding company incorporated in 1986 in the state of Delaware.
The company, whose roots date back to 1856, is based in Norwich, N.Y., and had total assets of
$6.0 billion as of December 31, 2012. NBT Bancorp primarily operates through NBT Bank, N.A.
(a full-service community bank with three divisions) and through two financial services companies.
As of March 2013, NBT Bank, N.A. has 161 locations. NBT Bank has 113 offices in 25 counties
in upstate New York, three offices in Chittenden County, Vermont, and five offices in Berkshire
County, Massachusetts. Pennstar Bank has 35 offices in six northeastern Pennsylvania counties.
Hampshire First Bank has five offices in three southern New Hampshire counties. EPIC Advisors,
Inc., based in Rochester, N.Y., is a full-service 401(k) plan recordkeeping firm. Mang Insurance
Agency, LLC, based in Norwich, N.Y., is a full-service insurance agency.
More information about NBT Bancorp and its divisions can be found on the Internet at:
www.nbtbancorp.com, www.nbtbank.com, www.pennstarbank.com, www.hampshirefirst.com,
www.epic1st.com and www.manginsurance.com.
NBT BANCORP 2012 ANNUAL REPORT
2
Financial Highlights
FOR THE YEAR
2012
2011
Net Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$
54,558
$
57,901
Return on Average Assets . . . . . . . . . . . . . . . . . . . . .
Return on Average Equity . . . . . . . . . . . . . . . . . . . . .
Return on Average Tangible Equity . . . . . . . . . . . .
Net Interest Margin1 . . . . . . . . . . . . . . . . . . . . . . . . .
0.93%
9.72%
14.14%
3.86%
1.06%
10.73%
14.75%
4.09%
Dollars are
in thousands,
except
per-share data.
PER COMMON SHARE
Earnings
Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Book Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tangible Book Value . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash Dividend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$
$
$
$
$
1.63
1.62
17.24
12.23
0.80
$
$
$
$
$
1.72
1.71
16.23
11.70
0.80
DATA AT YEAR-END
Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$ 6,042,259
$ 5,598,406
Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$ 4,277,616
$ 3,800,203
Allowance for Loan Losses . . . . . . . . . . . . . . . . . . . .
$
69,334
$
71,334
Deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$ 4,784,349
$ 4,367,149
Shareholders’ Equity . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonperforming Loans . . . . . . . . . . . . . . . . . . . . . . . .
Nonperforming Assets . . . . . . . . . . . . . . . . . . . . . . .
$
$
$
582,273
$ 538,110
42,124
44,400
$
$
41,480
43,640
Nonperforming Loans to Loans . . . . . . . . . . . . . . .
0.98%
1.09%
Shares Outstanding . . . . . . . . . . . . . . . . . . . . . . . . . .
33,775,350
33,156,710
Closing Stock Price . . . . . . . . . . . . . . . . . . . . . . . . . . .
Market Capitalization . . . . . . . . . . . . . . . . . . . . . . . .
$
$
20.27
$
22.13
684,626
$ 733,758
Dividend Yield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tier 1 Capital Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Risk-Based Capital Ratio . . . . . . . . . . . . . . . .
3.95%
11.00%
12.25%
3.62%
11.56%
12.81%
Assets Managed in a Fiduciary Capacity . . . . . . .
$ 3,365,790
$ 3,166,107
1Calculated on a fully taxable-equivalent basis.
Financial Information
3
1.80
1.53
1.66
1.71
1.62
2009
2008
2010
DILUTED EARNINGS PER SHARE
2011
2012
Dollars are
in thousands,
except
per-share data.
58,353
57,404
57,901
52,011
$70,000
$60,000
$50,000
$40,000
$30,000
2009
2010
NET INCOME
2011
$20,000
2008
$205,000
202,528
200,276
$195,000
196,469
54,558
2012
204,203
$2.00
$1.50
$1.00
$0.50
$90,000
$80,000
79,987
80,614
80,161
86,728
2012
$185,000
186,046
$175,000
2008
2009
2010
NET INTEREST INCOME
2011
$70,000
70,171
2012
$60,000
2008
2009
2010
NONINTEREST INCOME*
2011
1.20%
0.90%
0.60%
0.30%
0.00%
0.80%
0.40%
0.20%
0.00%
1.11
0.96
1.05
1.06
0.93
2008
2009
2010
RETURN ON AVERAGE ASSETS
2011
2012
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
20.35
15.86
15.14
14.75
14.14
2008
2010
RETURN ON AVERAGE TANGIBLE EQUITY
2012
2011
2009
0.60%
0.64
0.70
0.69
240.00%
221.03
0.56
0.55
180.00%
120.00%
161.25
159.03
171.97
164.60
2008
2009
2010
2011
NET CHARGE-OFFS
TO AVERAGE LOANS
2012
60.00%
2009
2008
2010
2012
ALLOWANCE FOR LOAN LOSSES
TO NONPERFORMING LOANS
2011
NBT BANCORP 2012 ANNUAL REPORT
* Shown excluding net securities gains (losses)
4
To Our Shareholders
Fellow Shareholders,
We are pleased to report that our balanced approach to 2012 enabled NBT Bancorp Inc. (NBT)
to successfully manage challenges on many fronts. We were able to maintain profitability, expand
our foundation for future success, and counter the headwinds of a languishing economy and
aggressive government regulation.
Your company generated $54.6 million in net income for the year ended December 31, 2012,
down $3.3 million, or 5.8%, from the near-record high achieved in 2011. Net income per diluted
share for the year ended December 31, 2012, was $1.62, down from $1.71 per diluted share for the
prior year. The drop in earnings for 2012—while never desirable—nonetheless continued a nine-
year trend of annual net income in excess of $50 million.
This run of consistently strong earnings is especially noteworthy in the context of all that we’ve
accomplished during the same period. We withstood the Great Recession and its after-effects,
which linger still. We coped with an unprecedented surge in government regulation, which today
grows even more in volume and complexity. We found ways to compensate for pressure on net
interest margin caused by a prolonged low-rate environment. And we continued investing in
the long-term value of your company—strategically
expanding its banking footprint, continuously nurturing
its high-performance culture and passionately fulfilling its
community banking mission.
Ranked by total assets, NBT finished the year among
the top 3% of the nation’s largest banks. Total assets hit
an all-time high of $6.0 billion at December 31, 2012, up
$443.9 million, or 7.9%, from $5.6 billion at year-end 2011.
Loan Growth in a Low-Rate Environment. Like
all banks, NBT continued to battle a low-rate environment
for loans and investments in 2012. Our net interest margin
on a fully taxable-equivalent basis was 3.86% for the year
ended December 31, 2012, down 23 basis points from
4.09% for the prior year.
NBT Bancorp President and Chief Executive
Officer Martin Dietrich (left) and
NBT Bancorp Chairman Daryl Forsythe.
To Our Shareholders
However, a boost in earning assets offset this margin compression and enabled the Company to
increase net interest income by $3.9 million. The increase in earning assets was primarily attributed
to strong organic loan growth of 6.8% for 2012, including a 10.7% increase in consumer loans
and an 8.7% increase in commercial loans. As a result, loans totaled $4.3 billion at December 31,
2012, up $477.4 million from year-end 2011.
Asset Quality Trends Positive. Your Company recorded a provision for loan losses
of $20.3 million for the year ended December 31, 2012, down from $20.7 million for year-end
2011. The allowance for loan losses totaled $69.3 million at December 31, 2012, compared to
$71.3 million at year-end 2011. A steady reduction of the allowance throughout the year was
due primarily to improvement in certain asset quality measures.
• Nonperforming loans as a percentage of total loans dropped to 0.98% for 2012,
compared to 1.09% for the prior year.
• Past due loans as a percentage of total loans dropped to 0.71% for 2012,
compared to 0.89% for the prior year.
• The net charge-off ratio for 2012 was 0.55%, down slightly from 0.56% for the prior year.
5
6.80
4.10
2011
2012
Organic
Loan Growth
7.00%
6.00%
5.00%
4.00%
3.00%
2.00%
1.00%
Growth in Noninterest Income. Noninterest income for the year ended December 31, 2012,
was $87.3 million, up $7.0 million, or 8.7%, compared to $80.3 million for 2011. The increase came
from a number of sources, including those detailed in the following year-to-year comparisons:
• Insurance and financial services and trust revenues increased approximately
$10
10.1
$1.9 million, reflecting the impact of a full year of results from an insurance agency
acquisition in 2011, organic growth in commercial insurance, and ongoing efforts to
grow new business and leverage existing relationships by our wealth and investment
management professionals.
• Retirement plan administration fees grew by about $1.2 million, due primarily to an
expanded customer base resulting from strategic growth initiatives at EPIC Advisors,
Inc., our wholly-owned 401(k) plan recordkeeping firm.
• ATM and debit card fees increased approximately $700,000 due to growth in customer
accounts and card use.
• Mortgage banking revenues climbed $2.6 million driven by a more than threefold
increase in conforming residential mortgage loan sales at more favorable gains.
$9
$8
$7
$6
8.9
2
2012
2011
Retirement Plan
Administration
Fees
Dollars in millions
NBT BANCORP 2012 ANNUAL REPORT
6
To Our Shareholders
Holding the High Ground Overall, we maintained our leadership position among peers
in terms of 2012 financial performance. Based on key measures of profitability (return on average
equity, return on average assets, net interest margin) and credit quality (allowance for loans and
leases to total loans, nonperforming loans to total loans, allowance for loans and leases to
nonperforming loans), NBT again achieved an average ranking of #1 among banks of like
size and geography. This was the fifth consecutive year NBT led its peer group.
Not only did we hold our ground under difficult economic and regulatory conditions,
we managed to continue investing in the future of our franchise.
“Shoring” Up Our Presence in New England With the successful acquisition and
integration of Hampshire First Bank in the second quarter of 2012, our eastern-most bank
branch now sits within a few blocks of the Atlantic shoreline. This branch in Portsmouth,
New Hampshire, is one of five that we acquired, all located in the
southern part of the state.
The Hampshire First acquisition represents NBT’s third venture
into New England. We acquired four branches in Berkshire County,
Massachusetts, in 2011 and opened a fifth in 2012. In northwestern
Vermont, we entered the Burlington market by opening three de
novo branches—one in 2009 and two in 2011. Together, these three
“corner posts” stake out a geographic triangle in New England within
The Portsmouth Office of Hampshire First Bank is
located a few blocks from the Atlantic shoreline.
which we see opportunity for future growth and expansion.
It’s worth noting that four large banks control approximately 60% of the deposit market share
in this region. We believe these communities would welcome NBT’s brand of personalized
community banking.
Going “Greene” in New York We also completed the acquisition of three branches in Greene
County, New York, at the beginning of 2012. The offices in Greenville, Oak Hill and Windham
are NBT’s first locations in Greene County, which is bordered by three other counties where
NBT Bank has offices. As a part of this branch acquisition, we also acquired the customers of
a banking location in Middleburgh, Schoharie County. Our existing offices in Middleburgh
and nearby Schoharie now serve these customers.
To Our Shareholders
7
Next Up? Expansion in Central New York
In the first quarter of 2013, we successfully
completed the acquisition of Alliance Financial Corporation headquartered in Syracuse,
New York. With $1.4 billion in assets and 26 branches in five central New York counties,
this is our largest acquisition to date.
The merger was announced in the latter part of 2012. The two companies complement each
other well in terms of geography, culture, strong community ties and dedication to exceptional
customer service. As part of the transaction, Alliance Chairman, President and CEO Jack H.
Webb joined our Executive Management Team and Board of Directors. We look forward to build-
ing on Alliance’s vision and leveraging the efficiencies and opportunities created by the merger.
Continued Investment in Our Greatest Asset We can’t say it enough—our people are
NBT’s most important asset. A survey revealed that an overwhelming majority of our employees
(over 90%) understand their role in the Company’s objectives, are proud to work for NBT, and
agree that we care a great deal about customer satisfaction. Their favorable responses exceeded
the national norm in every instance. Results like these are driven by an ongoing investment in our
employees’ ability to perform at high levels.
We enhanced our “Shine Brighter!” customer service initiative in 2012
by launching a dedicated website on our Intranet to serve as a one-stop
resource for customer service news, tips and handbook downloads. One
of the more popular features is the “Weekly WOW,” where employees can
post stories about co-workers who deliver extraordinary customer service.
Each week, the top submission is selected as the Weekly WOW.
As we see branch loan production and sales per full-time equivalent
employee rise, we know these investments in our people are having
a positive impact on the bottom line.
We also introduced an enhanced Management Development Program in
2012, designed to cultivate future leaders of the Company. Nine college
Retail Banking President David Raven
updates employees on our Shine Brighter!
initiative at an employee meeting.
graduates were recruited for the 12-month program based on criteria that included academic and
aptitude assessments. The recruits receive formal education and work closely with our executives
to gain hands-on experience in the financial services business. The program prepares them to
assume roles in branch management, commercial banking, finance and operations.
NBT BANCORP 2012 ANNUAL REPORT
8
To Our Shareholders
Giving Back—Every Day NBT was built from its communities up—and today those bonds
are stronger than ever. The devastating floods of 2011 called us all to action, and we’re grateful
that 2012 passed without any such hardships in our hometowns. We were more than happy to
focus on our day-to-day support for organizations that help children, farmers, artists, caregivers,
museums…and the list goes on.
We were also pleased to launch our Strive® financial literacy program
for children and young adults. The program is designed to engage kids
early with information and tools for managing money, and then evolve
with them as they grow and their needs change. Branch managers and
staff throughout our banking footprint are actively engaged in Strive,
delivering customized educational programs to students at levels from
elementary school through college.
Strive is supported by a special suite of iStrive® checking, savings,
debit and credit products, available to customers through age 24. These
products help participants put their financial education into practice.
It doesn’t take a hurricane, accident or calamity of any kind to rally us. Taking up community
causes, and helping to educate our children, is just part of who we are—every day.
High Marks from Industry Experts NBT continued to earn high marks from trade
media and industry analysts in 2012. As always, we appreciate this objective validation from
outside sources.
For the fourth consecutive year, Forbes.com ranked NBT as one of the nation’s
top 25 banks on its 2012 list of “America’s Best and Worst Banks.” Bank Director
magazine awarded NBT a top 20 spot on its “Bank Performance Scorecard”
($5 billion to $50 billion asset category) for the third consecutive year. Another
top 20 honor came from industry analyst SNL Financial, which ranked NBT
#17 among regional banks based on profitability, asset quality and growth.
We also were honored to be recognized by the Small Business Administration
(SBA) for a job well done in 2012. NBT led its peers in SBA 7(a) loan approvals
for the Southern Tier, Capital District and Central New York regions of
New York State.
To Our Shareholders
9
Leveraging these valuable government programs to grow our loan portfolio and support the
vitality of local businesses is a priority for NBT. We understand how important small businesses
are to the local economies in our markets. And, we’ve made it a priority to build strong relation-
ships with government agencies, encouraging our commercial bankers and branch managers to
advance SBA programs.
To achieve that goal, we created a group of specially trained employees who provide support
through the entire process—from application to closing—and even follow up after closing. It’s
gratifying to see these efforts paying off as we support our customers in their endeavors to fund
business initiatives.
Balance, Balance, Balance
It takes a great deal of discipline to effectively manage resources
when there are so many challenges before us. We must balance our commitments to customers,
employees, shareholders and the Company’s future—all of which are important. At the same time,
we must overcome obstacles presented by a sleepy economy and regulators who are very much
awake—neither of which we can control.
So, we will plan to spend more on compliance activities related to the Dodd-Frank Act and
Consumer Financial Protection Bureau, though the exact nature of those cost burdens remains
unclear. We have been proactive in our preparation for increased regulation, and feel confident
in our ability to respond effectively to new mandates.
And—with the nation’s GDP stagnant, unemployment still high and the
government gridlocked—we will continue taking steps to combat pressure
on interest rate margins and sluggish growth
in the economy.
NBT BANCORP 2012 ANNUAL REPORT
10
To Our Shareholders
Fortunately, we are ahead of the game and well positioned to carry on with our plans. While
other banks may be gaining strength and returning to offense, NBT has been playing offense all
along. You can see it in the way we continue to expand our franchise. You can see it in our efforts
to make your Company more efficient, such as ProAct, our process action team dedicated to
streamlining internal processes, enhancing the customer experience and promoting a culture of
constant improvement. Finally, you can see it in the support and training programs that enable
our employees to be ever-more customer focused, such as Shine Brighter!
Our priorities for improvement in 2013 include continuing to:
• Grow noninterest income, especially through our wealth management, retirement
benefits and insurance business units
• Create sustainable, organic growth, especially in checking accounts
• Recruit, develop, motivate and retain high-quality employees who deliver the superior
customer service that ultimately is our competitive advantage
• Develop new ways to increase our efficiency
As we implement these strategies, we will take care not to over- or under-weight any one com-
ponent. We have come a long way by addressing challenges proactively and carefully balancing
performance and investment. And we are confident that this approach will carry us further still.
We thank our directors, shareholders, employees and customers for helping to move NBT steadily
forward. We are eager to continue the journey, and wish all of you the best.
Martin A. Dietrich
Daryl R. Forsythe
President and Chief Executive Officer
Chairman of the Board
NBT Bancorp Leadership
11
NBT Bancorp executive management team members during 2012 included (standing, l-r) Jeffrey Levy, Michael Chewens,
Martin Dietrich, David Raven, Joseph Stagliano, Timothy Brenner, (seated, l-r) Catherine Scarlett, Howard Atkinson
and Sheldon Prentice. Jack H. Webb, Executive Vice President, Strategic Support, joined the team effective March 8, 2013,
with the merger of Alliance Financial Corporation into NBT Bancorp.
Executive Management Team
Martin A. Dietrich
President and
Jeffrey M. Levy
Executive Vice President
Howard L. Atkinson
Executive Vice President
Chief Executive Officer
and President of
and Chief Risk Officer
Michael J. Chewens
Senior Executive
Vice President and
Chief Financial Officer
David E. Raven
President of Retail Banking
and Pennstar Bank President
Commercial Banking
Catherine M. Scarlett
Executive Vice President
and Director of
Human Resources
Joseph R. Stagliano
Executive Vice President and
F. Sheldon Prentice
Executive Vice President,
General Counsel and
Corporate Secretary
Timothy L. Brenner
Executive Vice President
and President of
and Chief Executive Officer
Chief Information Officer
Wealth Management
NBT BANCORP 2012 ANNUAL REPORT
12
Board Listings
Pennstar Bank*
David E. Raven,
President and CEO
Richard Chojnowski
Martin A. Dietrich
Daryl R. Forsythe
Susan H. Kwiatek
Michael M. Murphy
NBT Financial
Services, Inc.
Daryl R. Forsythe,
Chairman
Martin A. Dietrich,
President and CEO
Michael J. Chewens
Richard Chojnowski
James H. Douglas
Susan H. Kwiatek
V. Daniel Robinson III
Matthew J. Salanger
NBT Bancorp Inc.
Daryl R. Forsythe,
Chairman
Martin A. Dietrich,
President and CEO
Richard Chojnowski
Patricia T. Civil
Timothy E. Delaney
James H. Douglas
John C. Mitchell
Michael M. Murphy
Joseph A. Santangelo
Robert A. Wadsworth
NBT Bank, N.A.
Daryl R. Forsythe,
Chairman
Martin A. Dietrich,
President and CEO
Patricia T. Civil
Timothy E. Delaney
James H. Douglas
Brian K. Hanaburgh
Andrew S. Kowalczyk III, Esq.
Thomas G. Mazzotta, Esq.
John C. Mitchell
V. Daniel Robinson III
Matthew J. Salanger
Joseph A. Santangelo
Russell B. Strait
Robert A. Wadsworth
Executive management
and board information
Honorary Directors
Carl Barbic
is as of December 31, 2012.
J. Peter Chaplin
Additional information
Peter B. Gregory, DDS
regarding our executive
management team and
board of directors can
be found in our proxy
statement for our
2013 Annual Meeting
of Shareholders.
Paul D. Horger, Esq.
Janet H. Ingraham
Andrew S. Kowalczyk Jr., Esq.
Van Ness D. Robinson
Paul O. Stillman
J.K. Weinman
* Pennstar Bank is a division
of NBT Bank, N.A.
Corporate Information
Corporate Headquarters
NBT Bancorp Inc.
52 South Broad Street
Norwich, New York 13815
607-337-6416
Annual Meeting
Tuesday, May 7, 2013, 10:00 a.m.
Binghamton Riverwalk Hotel
225 Water Street
Binghamton, New York 13901
607-722-7575
Stock Information
The common stock of NBT
Bancorp Inc. is traded on the
NASDAQ Global Select Market
under the symbol NBTB.
Shareholder Relations
Information regarding
NBT Bancorp Inc. can be
found on our website at
www.nbtbancorp.com. To make
contact by phone, please call
800-NBT-BANK and select
Option 7. Requests for any
additional information or
assistance can be directed in
writing to the Shareholder
Relations Department in the care
of NBT Bank, 20 Mohawk Street,
Canajoharie, New York 13317.
Form 10-K Annual Report
Copies of the company’s
annual report to the Securities
and Exchange Commission on
Form 10-K, quarterly reports
on Form 10-Q and news releases
may be obtained without charge
by visiting our website at
www.nbtbancorp.com.
Copies may also be obtained
without charge by writing
to Chief Financial Officer
Michael J. Chewens at the
corporate headquarters
address provided above.
Stock Transfer
and Registrar Agent
NBT Bank
20 Mohawk Street
Canajoharie, New York 13317
800-NBT-BANK, Option 7
Independent Auditors
KPMG LLP
515 Broadway
Albany, New York 12207
Automatic Divided
Reinvestment and
Stock Purchase Plan
Shareholders may participate in
the Automatic Dividend Reinvest-
ment and Stock Purchase Plan.
The plan provides that shares of
common stock may be purchased
with reinvested dividends and
by voluntary cash payments. A
plan description and enrollment
form may be obtained via the
Shareholder Forms link on our
website at www.nbtbancorp.com.
Or, a request can be sent to
Shareholder Relations at the
address provided above.
Direct Deposit of Dividends
Direct deposit is a safe, convenient
method for the receipt of dividend
payments. Direct deposit of
dividends to a personal checking,
savings or other account can
be arranged by completing the
authorization form found using
the Shareholder Forms link on our
website at www.nbtbancorp.com.
This can also be arranged by
contacting Shareholder Relations
by phone at 800-NBT-BANK
and selecting Option 7. Or, a
request can be sent to Shareholder
Relations at the address provided
above. Electing direct deposit will
not affect the mailing of annual
reports and proxy materials.
Dividend Calendar
Dividends on NBT Bancorp Inc.
common stock are customarily
payable on or about the 15th
of March, June, September
and December.
Product Information
To find out about the wide range
of products and services offered
by:
• NBT Bank, visit
www.nbtbank.com
or call 800-NBT-BANK
For the NBT Financial Group,
select Option 4
For NBT Capital Corp.,
dial ext. 6141
• Pennstar Bank, visit
www.pennstarbank.com
or call 866-4STAR-PA
For the Pennstar
Financial Group,
call 570-504-6543
• Hampshire First Bank, visit
www.hampshirefirst.com
or call 866-826-7146
• EPIC Advisors, Inc.,
visit www.epic1st.com
or call 585-362-4252
• Mang Insurance Agency, LLC,
visit www.manginsurance.com
or call 866-551-MANG
Equal Opportunity
at NBT Bancorp Inc.
NBT Bancorp Inc. and its
subsidiaries are Equal
Opportunity Employers.
M/F/V/D
www.nbtbancorp.com