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NBT Bancorp

nbtb · NASDAQ Financial Services
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Ticker nbtb
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
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FY2024 Annual Report · NBT Bancorp
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2024  
ANNUAL REPORT

2 |  NBT BANCORP INC.
Company Profile
•	NBT Bancorp Inc. is a financial holding company 
incorporated in 1986 in the state of Delaware.
•	The Company primarily operates through NBT Bank, N.A. 
and two financial services companies.
•	NBT Bank, N.A. offers personal banking, commercial 
banking and wealth management services through 
digital channels and 157 banking locations in New York, 
Pennsylvania, Vermont, Massachusetts, New Hampshire, 
Maine and Connecticut. The merger of Evans Bank into 
NBT Bank planned for May 2025 will add 18 new locations 
in the Buffalo and Rochester markets.
•	EPIC Retirement Plan Services is a national benefits 
administration firm based in Rochester, NY with locations 
in St. Louis, MO, Peoria, IL and Portland, ME. The 
Company’s retirement plan services business also includes 
The TPA Experts with locations in New Gloucester, ME, 
Bedford, NH and West Des Moines, IA.
•	NBT Insurance Agency is a full-service insurance  
agency based in Norwich, NY.
FOR THE YEAR	
2024	
2023
PERFORMANCE
Net income. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 	
$140,641	
$118,782
Return on average assets. .  .  .  .  .  .  .  . . . . . . . 	
1.04%	
0.95%
Return on average tangible equity. .  .  . . . 	
13.75%	
13.02%
Net interest margin. .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . 	
3.23%	
3.29%
PER COMMON SHARE DATA
Diluted earnings. .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 	
$2.97	
$2.65
Cash dividends. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 	
$1.32 	
$1.24
Dividend yield. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . 	
2.76%	
2.96%
Tangible book value per share. .  .  .  .  . . . . . 	
$23.88	
$21.72
AT DECEMBER 31
BALANCE SHEET DATA
Total assets. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 	 $13,786,666	
$13,309,040
Total loans. .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 	
$9,969,910	
$9,650,713
Allowance for loan losses. .  .  .  .  .  .  .  . . . . . . . 	
$116,000	
$114,400
Deposits. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 	
$11,546,761	
$10,968,994
Total shareholders’ equity. .  .  .  .  .  .  .  . . . . . . . 	
$1,526,141	
$1,425,691
ASSET QUALITY
Net charge-offs to average loans. .  .  .  . . . . 	
0.18%	
0.19%
Nonperforming loans to total loans. .  .  . . . 	
0.52%	
0.39%
Nonperforming assets to total assets. .  . . 	
0.38%	
0.28%
Allowance for loan losses to total loans. . 	
1.16%	
1.19%
CAPITAL
Common equity tier 1 capital ratio. .  .  .  . . . 	
11.93%	
11.57%
Tier 1 capital ratio. .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . 	
12.83%	
12.50%
Total risk-based capital ratio. .  .  .  .  .  . . . . . . 	
15.03%	
14.75%
Closing stock price. .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . 	
$47.76	
$41.91
Market capitalization. .  .  .  .  .  .  .  .  .  . . . . . . . . . 	
$2,254,010	
$1,974,376
Financial Highlights
(In thousands, except per share data)
87TH
TOTAL ASSETS
$13.79B
TOTAL DEPOSITS
$11.55B
NONINTEREST INCOME 
TO REVENUE*
30%
*Excludes gains/losses  
on sale of securities
LARGEST U.S. BANK 
HOLDING COMPANY
$9.97B
TOTAL LOANS

3
Fellow Shareholders,
Our operating performance in 2024 reflects NBT’s core 
strengths:
•	We continue to be a high-performing community bank 
with a strong capital position and a traditional bank 
business model built on highly diversified loan and 
deposit portfolios.
•	We have a consistent track record of organic growth, 
selectively balanced with market and product expanding 
acquisitions.
•	Our fee-based businesses, including wealth 
management, retirement plan services and insurance, 
provide us with diversified income sources.
We reported earnings per diluted share of $2.97 and net 
income of $140.6 million for the full year 2024. Net interest 
income for the year increased by 5.8% from 2023. Three 
consecutive quarters of growth in net interest income and 
margin, generated by our talented bankers along with 
strong performances by the professionals in each of our 
fee-based businesses, were the key drivers behind these 
positive results.
We achieved loan growth of 3.3%, or 5.6% excluding 
consumer portfolios in a planned runoff status. Our total 
loan portfolio increased to $9.97 billion at year-end with a 
balanced mix of 53% commercial loans and 47% consumer 
loans.
Total deposits increased 5.3% in 2024 to $11.55 billion at 
year-end. We maintained our diverse and granular deposit 
mix with over 561,000 accounts and an average balance 
per account of $20,574. Our deposit portfolio consists of 
58% no and low-cost checking and savings accounts and 
42% in generally higher yielding time and money market 
accounts.
While the interest rate environment in 2024 was not 
marked by the significant volatility of 2023, net interest 
income generation was still challenged by an inverted yield 
curve. This brought further emphasis to the advantage of 
diversification that our fee-based businesses provide. Non-
interest income made up 30% of our total revenue for the 
year, excluding net securities gains and losses. Revenues 
for EPIC Retirement Plan Services, NBT Insurance Agency 
and the Wealth Management division of NBT Bank were 
up 18% over the prior year. Together, these businesses have 
achieved a five-year combined annual growth rate of 9% 
supported by successful organic growth strategies and the 
opportunistic acquisition of smaller, like-minded firms to 
add to our scale.
To Our Shareholders
2024 ANNUAL REPORT  |
Non-Owner Occupied 
Commercial Real Estate 
31%
Owner  
Occupied 
Commercial  
Real Estate 
8%
Residential 
Real Estate 
22%
Commercial  
& Industrial 
14%
Other 
Consumer 
1%
Indirect Auto 
13%
Residential 
Solar 
8%
Home Equity 
3%
$9.97B
Total Loans
Time 
12%
Demand 
(Noninterest 
Bearing) 
30%
Money  
Market 
30%
Savings  
and NOW 
28%
$11.55B
Total Deposits
Retirement Plan 
Administration 
32%
Wealth  
Management 
24%
Card  
Services  
13%
Insurance 
Services 
10%
Other  
Banking 
Services 
16%
Bank Owned 
Life Insurance 
5%
2024
Fee Income Composition

4 |  NBT BANCORP INC.
Leadership Transition. As our team focused on delivering 
best-in-class service to our customers and executing our long-
term growth strategies in 2024, we carried out the succession 
plan we announced at the outset of the year. Scott Kingsley 
stepped into the role of President and Chief Executive Officer 
of the Company in May following the retirement of John Watt, 
who remains on the Board of Directors as Vice Chairman. Also 
in May, Joe Stagliano was appointed President of NBT Bank. 
Annette Burns was promoted to Chief Financial Officer, and 
Shauna Hyle was elevated to Executive Vice President, Retail 
Community Banking. 
This transition presented members of our Executive 
Management Team with new opportunities to apply their 
talents and substantial experience, and it also created 
advancement opportunities for others within the organization 
that demonstrates the strength of our leadership development 
initiatives and programs.
The commitment and alignment of the entire Executive 
Management Team and the support of the Board of Directors—
and particularly John Watt—resulted in a smooth and successful 
transition.
Growth Opportunities. At NBT, we have experienced productive 
growth over the decades, including our expansion into New 
England that started 15 years ago when we opened our first 
location in Burlington, Vermont. The growth of our footprint to 
seven northeastern states has provided NBT with opportunities 
to deploy our strong liquidity and capital positions into new and 
contiguous markets.
We merged Salisbury Bank into NBT Bank in August 2023. In 
2024, we benefited from the full-year impact of this partnership 
with our fully integrated team members in northwest 
Connecticut, the Berkshires and the Hudson Valley making 
strong contributions to our success.
Now, we are poised to expand our footprint in a new direction—
the Western Region of New York—as we build out our franchise 
west of Interstate 81 through what we are confident will be an 
impactful acquisition. In September 2024, NBT 
and Evans Bancorp, Inc. announced a plan to 
merge Evans into NBT. Evans has $2.19 billion 
in assets and 18 branches serving Buffalo and 
Rochester, Upstate New York’s two largest 
markets by population.
Our partnership with Evans is a natural 
geographic extension of NBT’s footprint that 
complements our meaningful presence in 
Upstate New York. Having secured approval 
from our federal regulators and Evans 
shareholders in December 2024, we are 
working toward a closing and concurrent 
systems conversion in early May. Our 
integration activities with the Evans team in the months since 
the announcement have reaffirmed our belief that we have 
shared values and a relationship-based approach to serving our 
customers that will mesh well. We look forward to onboarding 
new team members and introducing customers to an expanded 
suite of products and services.
The extension of our footprint to the west will also further align 
our service area with the Upstate New York Semiconductor Chip 
Corridor. New York has fostered an ecosystem to support the 
manufacturing of semiconductors and advanced electronics 
that extends from Buffalo to the Capital District and south into 
the Hudson Valley. Leading manufacturers have announced 
transformational investments, and NBT is well positioned to 
support this regional growth. Today, we have more than 60 
branches located along this Chip Corridor, and that number 
will grow when the merger with Evans is complete. We 
remain committed to helping our customers and communities 
participate in this historic growth opportunity and continue to 
execute and build upon our strategies to support this initiative.
The Value of Your Investment. At NBT, we don’t engage in 
growth for growth’s sake. We believe that every initiative we 
undertake is an investment in our future—whether it’s a strategic 
acquisition, an opportunity to expand organically with a new 
location or product, or the growth of our fee-based businesses. 
Ultimately, all these efforts 
are about building long-
term value for our fellow 
shareholders as our team 
members support the 
financial service needs of our 
customers and communities.
In 2024, we marked 12 
consecutive years of annual 
dividend increases, affirming 
our ongoing commitment 
to delivering consistent and 
12
Consecutive  
Years 
ANNUAL DIVIDEND 
INCREASES

5
Stock Performance
favorable returns to our shareholders. We remain a strong, 
stable and well-capitalized company with $1.62 billion in capital 
at year-end. 
The strongest indicator of the value of your long-term 
investment in NBT is the consistent performance of our stock 
over time. For the 3-year period from December 31, 2021, 
to December 31, 2024, NBT’s stock price improved 24% as 
compared to the KBW Nasdaq Regional Banking Index (Ticker: 
KRX), which came in at negative 5%. Taking a longer view, for 
the period from year-end 2005 through year-end 2024, NBT 
improved 121% compared with the KRX at 25%. 
We appreciate your support as shareholders and the trust 
you place in our Executive Management Team and the Board 
of Directors. We extend our thanks to Jack Webb and Lowell 
Seifter as they retire from the Board in May. Both joined NBT 
in 2013 with the acquisition of Alliance Bancorp, Inc., and we 
are grateful for their expertise and commitment to community 
banking values.
 
 
 
We will close by thanking our employees—a team that will soon 
be nearly 2,400 strong with the addition of new members from 
the Evans merger. Their commitment to serving our customers, 
supporting each other, and growing and evolving our business is 
at the heart of the value we create for you, our shareholders.
Sincerely,
Scott A. Kingsley 	
Martin A. Dietrich 
President and 	
Chairman of the Board 
Chief Executive Officer
2024 ANNUAL REPORT  |
40%
30%
20%
10%
0%
-10%
-20%
-30%
-40%
12.31.2021
04.30.2022
08.31.2022
12.31.2022
04.30.2023
08.31.2023
12.31.2023
04.30.2024
08.31.2024
12.31.2024
NBTB
KBW Nasdaq Regional Banking Index

6
Martin A. Dietrich
Chairman of the Board
John H. Watt, Jr.
Vice Chairman of the Board
Scott A. Kingsley
President and CEO
Jack H. Webb
Lead Director
Johanna R. Ames
J. David Brown 
Richard J. Cantele, Jr.
Timothy E. Delaney
Heidi M. Hoeller
Andrew S. Kowalczyk lll, Esq.
V. Daniel Robinson ll
Matthew J. Salanger
Lowell A. Seifter, Esq.
NBT Bank  
Honorary Directors
Richard Chojnowski
Patricia T. Civil 
James H. Douglas 
Daryl R. Forsythe  
Paul D. Horger, Esq.  
Janet H. Ingraham
John C. Mitchell  
Van Ness D. Robinson 
Joseph A. Santangelo  
Paul M. Solomon  
Paul O. Stillman 
Robert A. Wadsworth 
Additional information regarding our 
Executive Management Team and 
Board of Directors can be found in 
the proxy statement for our 2025 
Annual Meeting of Stockholders.
Board of Directors
Scott A. Kingsley
President and CEO
Joseph R. Stagliano
Senior Executive Vice President  
and President of NBT Bank, N.A.
Annette L. Burns
Executive Vice President  
and Chief Financial Officer
Sarah A. Halliday
Executive Vice President and  
President of Commercial Banking
Shauna M. Hyle
Executive Vice President,  
Retail Community Banking 
Ruth H. Mahoney
Executive Vice President and  
President of Wealth Management 
Cynthia A. Smaniotto
Senior Vice President and  
Chief Human Resources Officer
M. Randolph Sparks
Executive Vice President,  
General Counsel, Chief Ethics Officer  
and Corporate Secretary
Amy Wiles
Executive Vice President,  
Chief Credit Officer and  
Chief Risk Officer
Executive Management Team 
Operating Committee
The following NBT leaders serve on the 
Operating Committee with the Executive 
Management Team and Regional Leadership.
Leonard P. Chinski  
SVP and Chief Audit Officer
Jeffrey S. Delepine II  
SVP and Senior Director of  
Enterprise Risk Management
Kurt T. Edwards  
SVP and Chief Consumer and  
Business Banking Credit Officer
Kenneth J. Entenmann, cfa® 
SVP, Chief Investment Officer  
and Chief Economist
Amy S. Hurta  
SVP and Senior Director of Operations
David Krupski 
SVP and Commercial Chief of Staff
Tucker H. Lounsbury, cic  
President, NBT Insurance Agency
Joseph M. Ondesko  
SVP and Corporate Treasurer
Manuel S. Orta  
SVP and Director of Business Development,  
Wealth Management
Karen A. Sastri 
VP and Chief Diversity Officer 
Joseph P. Sergienko 
SVP and Managing Director of Enterprise Risk
Thomas M. Sutton  
SVP and Director of Retail Banking
Tara F. Trafton  
SVP and Chief Commercial Credit Officer
Kimberly J. Twitchell 
SVP and Senior Director of Affordable Housing
EPIC Retirement Plan Services
Manuel Marques, cpc, qpa, qka, qpfc, aif®
President
NBT Insurance Agency
Tucker H. Lounsbury, cic  
President 
|  NBT BANCORP INC.
Leadership
Regional Leadership
Central New York & Pennsylvania
David A. Kavney, President 
Binghamton 
Jeffrey D. Lake  
Regional President
Pennsylvania 
Matthew K. Colgan  
Regional Commercial Banking Manager
Southern Tier 
Jennifer R. Telesky  
Regional Commercial Banking Manager
Central New York & Mohawk Valley 
David A. Kavney 
Regional President
Eastern New York & Connecticut
Alfred V. Testa, President 
Hudson Valley 
John M. Davies  
Regional President
Connecticut 
Andreas A. Kapetanopoulos  
Regional President
Glens Falls 
Marc J. Monahan  
Regional Executive
Capital Region & North Country 
Alfred V. Testa  
Regional President
New England
Michael P. O’Reilly, President 
New Hampshire 
Justin L. Jennings  
Regional President
Vermont & Massachusetts 
Daniel P. Werme  
Regional President
Maine 
Michael P. O’Reilly  
Regional President

7
Shareholder Information
Corporate Headquarters
NBT Bancorp Inc.
52 South Broad Street
Norwich, NY 13815
800.NBT.BANK
Independent Auditors
KPMG LLP
515 Broadway
Albany, NY 12207
Financial Reports and Releases
Copies of the Company’s annual report to the Securities and  
Exchange Commission on Form 10-K, quarterly reports on  
Form 10-Q, and news releases may be obtained without charge  
by visiting our website at www.nbtbancorp.com or by  
writing to the attention of our Chief Financial Officer at the 
corporate headquarters address.
Investor Relations
Information regarding the Company, our dividend reinvestment 
and stock purchase plan, and direct deposit of dividends can be 
found on our website at www.nbtbancorp.com. Those seeking 
additional information may contact us by phone at 800.NBT.BANK 
(800.628.2265, Option 7) or by mail at the corporate  
headquarters address.
Stock Transfer and Registrar Agent
Equiniti Trust Company, LLC
55 Challenger Road, Floor 2
Ridgefield Park, NJ 07660
800.NBT.BANK  
(800.628.2265, Option 7)
www.equiniti.com
helpast@equiniti.com
NBTB
Nasdaq Global Select Market
2024 ANNUAL REPORT  |
Forward-Looking Statements
This letter contains statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform 
Act of 1995 and are subject to a number of risks and uncertainties. Such statements are not guarantees of future performance and actual 
results may differ materially from any forward-looking statements contained in this letter. For a discussion of the factors that might cause 
such differences, please refer to our filings with the Securities and Exchange Commission.
2025 Annual Meeting
Tuesday, May 20, 2025  |  10:00 a.m. ET
www.virtualshareholdermeeting.com/NBTB2025

www.nbtbancorp.com