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Nedbank Group Ltd.

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FY2022 Annual Report · Nedbank Group Ltd.
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Using our 
financial expertise  
to do good

Annual results

for the year ended 31 December 2022

see money differently

Message from our 
Chief Executive 

135

Statement of financial position 
analysis 

136

154

155

156

158

160

163

164

Loans and advances

Investment securities 

Investments in associate companies 

Intangible assets

Amounts owed to depositors

Liquidity risk and funding

Equity analysis

Capital management

170

  Supplementary 
information

171

172 

174

174

175

176

178

180

181

182

183

186

IBC 

Earnings per share and weighted-average shares

Nedbank Group employee incentive schemes

Long-term debt instruments

External credit ratings

Additional tier 1 capital instruments

Shareholders’ analysis

Basel III balance sheet credit exposure by business 
cluster and asset class

Nedbank Limited consolidated statement 
of comprehensive income

Nedbank Limited consolidated financial highlights

Nedbank Limited consolidated statement 
of financial position

Definitions

Abbreviations and acronyms

Company details

1

2

Results  
presentation 

52

2022 results 
commentary 

68

Financial  
results 

69

70

72

74

78

Financial highlights

Consolidated statement of comprehensive income

Consolidated statement of financial position

Consolidated statement of changes in equity

Return-on-equity drivers

81

 Segmental  
analysis 

82

84

88

92

106

110

116

Our organisational structure, products and services

Operational segmental reporting

 Nedbank Corporate and Investment Banking

Nedbank Retail and Business Banking

Nedbank Wealth

Nedbank Africa Regions

Geographical segmental reporting

118

Income statement  
analysis 

119

122

128

130

132

132

133

Net margin analysis

Impairments

Non-interest revenue and income

Expenses

Headline earnings reconciliation

Taxation charge

Preference shares

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Strong revenue growth enabled headline earnings growth of 20% 
to R14bn, an increase in ROE to 14% and a CET1 ratio of 14% 

In 2022 the South African (SA) economy 
faced multiple global and domestic 
challenges, including the war in Ukraine, 
lockdowns in China, slower global growth, 
lower commodity prices, destructive 
floods in KwaZulu-Natal, persistent power 
outages that accelerated into the last 
quarter of 2022, as well as 325-bps-higher 
interest rates and inflation that peaked 
at 7,8% in July. Despite this difficult and 
uncertain environment, the economy was 
resilient and is forecast to have expanded 
by 2,3% in 2022.

Against this challenging macroeconomic 
backdrop, Nedbank Group’s 2022 financial 
performance was strong, as headline 
earnings (HE) grew by 20% to R14bn and 
return on equity (ROE) increased to 14,0% 
(2021: 12,5%), but still remains below both 
the 2019 level of 15% and our estimated 
cost of equity (COE) of 14,9%. The HE 
increase was supported by double-digit 
revenue growth, a slightly higher credit 
loss ratio (CLR) at 89 bps (2021: 83 bps) 
and a well-managed expense base. All our 
business clusters reported pleasing 
earnings growth and higher ROEs. 
A strong balance sheet and excess levels 
of capital enabled the group to declare a 
record-high final dividend of 866 cents per 
share as well as announce a R5bn capital 
optimisation initiative to be executed 
through both a share repurchase and an 
odd-lot offer. 

We have made excellent progress on 
our strategic value drivers of growth, 
productivity, and risk and capital 
management. Growth trends across net 
interest income (+12%), non-interest 
revenue (+10%) and gross banking 
advances (+7%) increased when 
compared with those reported during our 
2022 interim results. Levels of productivity 
improved, evident in our cost-to-income 
ratio declining to 56,5% (2021: 57,8%) 
and the 15% increase in pre-provisioning 
operating profit. Capital and liquidity 
ratios increased to multi-year highs, with 
a common equity tier 1 (CET1) ratio of 
14,0% (Dec 2021: 12,8%), an average 
fourth-quarter liquidity coverage ratio 
(LCR) of 161% (Dec 2021: 128%) and 

a net stable funding ratio (NSFR) of 
119% (Dec 2021: 116%). The group’s 
total ECL coverage increased to 3,37% 
(2021: 3,32%) and remained well above 
pre-Covid-19 levels of 2,26%. 

Our strategy to build a modern, modular 
and agile technology platform (Managed 
Evolution or ME) has reached 91% 
completion of the IT build, enabling 
continued double-digit growth in digital 
metrics, client satisfaction scores at the 
top-end of the South African banking 
peer group, higher levels of cross-sell, 
main-banked client gains, market share 
gains in household deposits as well 
as improved efficiencies evidenced 
by cumulative operating model (TOM 
2.0) cost savings of R1,5bn. We also 
continued to create positive impacts 
through R123bn of exposures that 
support sustainable-development 
finance, aligned to the United Nations 
Sustainable Development Goals (UN 
SDGs), and retained our top-tier rankings 
on environmental, social and governance 
(ESG) scores, including MSCI upgrading 
Nedbank’s ESG rating to AAA (now 
within the top 5% of global banks) and 
maintaining our Level 1 BBBEE status 
under the amended FSC codes for the 
fifth year in a row. 

Looking forward, we currently expect the 
economic environment in SA to remain 
challenging, particularly given the high 
levels of electricity shortages that we 
expect to continue. The Nedbank Group 
Economic Unit forecasts SA’s gross 
domestic product (GDP) to increase 
by only 0,7% in 2023; interest rates 
to increase by a further 50 bps from 
December 2022 levels, taking the repo 
rate to 7,5% and the prime lending rate 
to 11,0% by the end of the year; and for 
inflation to reduce from 2022 levels and 
average 5,5% in 2023. 

The network infrastructure provided 
largely by state-owned monopolies and 
needed to enable higher levels of GDP 
growth and sustainable job creation in SA, 
has been deteriorating over many years, 
including, in particular, the crises being 
experienced in the areas of electricity 

supply and distribution, transport and 
logistics, and water infrastructure. 
In addition, municipal service delivery is 
poor and levels of crime and corruption are 
unacceptably high. Progress on structural 
reforms to address these matters has been 
far too slow and the will of the political and 
public sector to make meaningful changes 
is uneven and actual delivery is poor. This 
cannot continue and more urgent and 
decisive leadership and action are required. 
Nedbank remains committed to working 
with all like-minded South Africans to 
accelerate delivery of structural reforms in 
these key areas.

We have made good progress towards our 
published 2023 targets* by exceeding our 
2019 diluted-headline- earnings-per-share 
(DHEPS) level of 2 565 cents in 2022 
(a year earlier than planned) and aim to 
achieve an ROE greater than the 2019 ROE 
level of 15%, a cost-to-income ratio of 
below 54% and maintain our #1 ranking on 
NPS among South African banks by the 
end of 2023. 

Given our strong 2022 performance, we 
have set ourselves revised medium-term 
(2025) and long-term targets*. In 2025 we 
aim to achieve an ROE of 17% (around 
COE plus 2%) and a cost-to-income ratio 
of 52%. Over the longer term we aim to 
improve these to above 18% (around COE 
plus 3%) and below 50% respectively. 
Achieving these targets should be 
value-creating for shareholders.

Thank you to our dedicated employees 
for their commitment and hard work in 
difficult conditions – I appreciate the 
value they strive to deliver to our clients at 
every touchpoint. We thank our more than 
seven million retail and wholesale clients 
for choosing to bank with Nedbank every 
single day, and we appreciate the support 
of the investment community, regulators 
and our other stakeholders. As Nedbank, 
we will continue to play our role in society 
as we fulfil our purpose of using our 
financial expertise to do good.

Mike Brown
Chief Executive

Headline earnings

CLR

ROE

CET1 RATIO

20%

89 bps

14,0%

14,0%

14 049

11 689

5 440

12 506

89

83

161

79

14,0

12,5

6,2

15,0

14,0

12,8

10,9

11,5

* These targets are not profit forecasts and have not been reviewed or reported on by the group’s joint auditors.

Nedbank Group Annual Results 2022

1

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Overview 

Environment

Strategic

Operational

Financial

A challenging 
operating 
environment

▪ 2,3% SA GDP growth
▪ Severe electricity 

shortages

▪ 325 bps interest rate 

increases

▪ 6,9% average inflation 
▪ Muted markets 
‒ JSE down 1%

‒ SA 10-year bond yield: 
+1,0% yoy to 10,8%

Strategic delivery 
on track

Good operational 
performance

Strong earnings 
growth & fortress 
balance sheet

▪ Strong digital growth
▪ Leading client 
experiences 

▪ Market share gains in 

key areas
▪ Productivity 
improvements
▪ ESG leadership

▪ PPOP:           

+15%

▪ HE:

▪ JAWS:           

+2,5%
▪ Cost-to-income: 56,5%

▪ Revenue:

▪ ROE

▪ CET1:

▪ LCR:

▪ NSFR:

▪ Coverage:

▪ Full-year DPS:

2023 targets:  DHEPS        |  NPS        |  Good momentum towards 15% ROE & 54% cost-to-income targets 
Medium- & long-term targets: Ongoing focus to achieve higher ROEs & lower cost-to-income ratios

aa   aa  

+20%

+11%

14,0%

14,0%

161%

119%

3,37%

+38%

3

2022 Annual
Financial Results

For the year ended 31 December 2022

7 March 2023

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

1

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Notes:

Notes:

Operating environment – global economic pressures & domestic challenges 
impacted the local market, with the SA economy demonstrating high levels of 
resilience

Global environment

SA economy relatively resilient

Agenda
Operating environment 

Strategic progress

Financial overview

Cluster overview

Outlook & guidance

Overview
Mike Brown
Chief Executive

▪ Ongoing impact of Russian war  

in Ukraine

▪ Supply chain/Covid-19 
constraints from China 
lockdowns, but easing

▪ Inflationary pressures    
particularly energy & food

▪ Monetary policy tightening

ahead of expectations

▪ Increased risk of recession             

in key developed markets

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

2

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Notes:

Notes:

Annual SA GDP growth (%)

Annual average SA inflation (%, ye)

7,5

5,0

2,5

0,0

-2,5

-5,0

-7,5

2,3

7,5

5,0

2,5

0,0

7,2

06

08

10

12

14

16

18

20

22

06

08

10

12

14

16

18

20

22

SA prime interest rate (bps)

Electricity load-shedding1 (# of days)

15,0

12,5

10,0

7,5

5,0

10,5

250

200

150

100

50

0

06

08

10

12

14

16

18

20

22

208

75

16

15
1 Source: The Outlier, EskomSePush

18

20

17

19

21

22

4

2

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

3

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationOperating environment

SA’s 
potential

SA’s 
challenges

failing state-owned    
monopolies, in particular:

SA’s     
economic 
potential  
remains 
compelling 

▪ Energy/Eskom
▪ Logistics/Transnet 
▪ Water 

but

requiring

… and high levels of crime                        
& corruption are collectively 

binding constraints to                      

higher levels of investment, 
economic growth & job creation 

urgent & 
decisive action 
by government,   
labour, civil 
society & 
business 

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Operating environment – SA placed on FATF’s greylist (‘jurisdiction under 
increased monitoring’)

The Financial Action Task Force (FATF) Mutual Evaluation Report identified significant weaknesses in parts of SA’s AML, CFT & CPF 
systems. In February 2023, SA was placed on the FATF greylist, with the following key findings:

Booklet slide

Need for further & 
sustained progress in 

1. Sustained increase in outbound MLA requests that help facilitate 

ML/TF investigations & confiscations of assets 

‘FATF … recognised the 
significant & positive 
progress made by the 
country in addressing 
the 67 recommended 

actions or deficiencies…’         

– National Treasury

eight areas of strategic                 
deficiency                             

2.

by no later than the end 
of January 2025

‘No items on the action plan that relate directly to the 
preventive measures in respect of the financial sector. This 
reflects the significant progress in the application of a risk-
based approach to the supervision of banks & insurers. 
Treasury therefore expects that the increased monitoring 
will have limited impact on financial stability & costs of 
doing business with South Africa.’ – SA National Treasury 

Nedbank has adequate AML/CFT & sanctions 
measures in place & is well prepared to deal with any 
potential higher levels of due diligence

Improve risk-based supervision of DNFBPs & demonstrating 
AML/CFT supervisors apply effective, proportionate, & effective 
sanctions for non-compliance

3. Competent authorities have timely access to accurate & up-to-date 

beneficial ownership information

4. Sustained increase in law enforcement agencies’ requests for 
financial intelligence from the FIC for its ML/TF investigations

5.

Increased investigations & prosecutions of serious & complex 
money laundering & the full range of TF activities

6. Enhanced identification, seizure & confiscation of proceeds & 

instrumentalities of a wider range of predicate crimes

7. TF risk assessment to inform the implementation of a 

comprehensive national counter financing of terrorism strategy

8. Effective implementation of targeted financial sanctions & 

effective mechanisms to identify individuals & entities that meet the 
criteria for domestic designation

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

5

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

ML: Money laundering. | TF: Terrorist financing | MLA: Mutual Legal Assistance | DNFBP: Designated non-financial businesses 
& professions.

7

Notes:

Notes:

Operating environment – but the reality of failures of many state-owned 
monopolies & poor service delivery in key network industries has led to very 
disappointing outcomes, particularly in energy, logistics, water & crime

SA’s 
potential

SA’s 
challenges

Operating environment – Eskom, electricity security & the impact of 
load-shedding

SA’s 
potential

SA’s 
challenges

Electricity 
production 

Rail passengers 
transported

SA on FATF 
greylist

Unemployment 
rate

16%

97% 

(since 2012)

(since 2012)

Need for further & 
sustained progress 
in 8 areas of 

strategic                 
deficiency

33%

(up from 25% 
in 2012)

Stats SA

PRASA annual reports 11/12 & 21/22

FATF

Stats SA

Goods moved 
by rail

Serious 
crimes

30%

(since 2012)

54%    16%    
murder

robbery

(since 2012)

37% 
of total 
municipal 
water supply 
lost due to poor 
infrastructure

WEF 2023 top 5 
SA risks

▪ State collapse
▪ Debt crisis
▪ Collapse of services   
& public infrastructure

▪ Cost-of-living crisis
▪ Employment & 
livelihood crisis

As a result, on average, 
South Africans are 
becoming poorer

SA GDP per capita 
(‘000, US$)

8,2

(13%)

7,1

12 13 14 15 16 17 18 19 20 21

Eskom & electricity security

Impact of load-shedding 

▪ SA’s path to net zero is a path to energy security

▪ 2023 GDP forecast reduced to 0,7%, with downside risk 

‒ Requires 7 GW renewable energy per annum to 2030

(assuming at least stage 4 load-shedding)

▪ NECOM plan by 20301 – optimistic in scale & timeline

▪ Nedbank diesel costs up >100% to R59m

‒ Improve existing Eskom generation:      10,4 GW

▪ Operations – no material impact on operational activity, 

‒ Procurement of new capacity                                               

(wind, solar & battery storage):        

>18 GW

ATMs, branches, POS devices, etc

▪ Credit growth – significant opportunity in renewable-

o RMIPPP & REIPPP round 5:           2,6 GW                                   

energy finance for private power generation

(financial close in H1 2023)

‒ Private investment in generation:      >12,7 GW

‒ Business & household rooftop solar:      >0,8 GW 

▪ Grid allocation & capacity constraints – to be  

addressed immediately (limiting ability to support new 
REIPPP & private generation connections)

▪ Credit quality – stress becoming more evident in SME 

segment, while corporates, in general, are better
positioned to manage through it

▪ Risks – risks increase with higher stages & as load-

shedding prolongs

Stats SA

SAPS official crime statistics

Business Live

WEF

The World Bank

More detail provided in the booklet slide. 1Numbers may be double-counted.

More detail provided in the booklet slide.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

6

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

8

Notes:

Notes:

4

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

5

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Booklet slide

Booklet slide

Operating environment – SA government/NECOM plan to end load-shedding

Minister of 
Electricity to be 
appointed to 
oversee electricity 
crisis response

As outlined in the 
JET IP, over 
R200bn worth of 
Eskom’s project 
pipeline to be 
completed 
between 2023 & 
2030

R254bn debt 
relief package 
announced to 
strengthen 
Eskom’s balance 
sheet

2 890 km of new 
high-voltage 
lines & 60 
transformers 
planned by 2027 
(cost of R72bn)

More than 100 
private 
generation 
projects expected 
to deliver over       
9 GW

▪ South Africa’s Just Energy Transition requirements

‒ More renewable energy required every year to 2030 than the 

total constructed over the past 10 years

o 7 GW per annum (difficult but achievable)
o 6,3 GW built in REIPPP rounds 1 to 4 

▪ NECOM plan3 (optimistic in scale & timeline)

10,4 GW
‒ Improve existing Eskom generation:
‒ Private investment in generation:           >12,7 GW
‒ Procurement of new capacity                                               

(wind, solar & battery storage):              >18 GW

o REIPPP

o Emergency (RMIPP)
o Bid window 5
o Bid window 6 
o Battery storage
o Future potential

0,8 GW (H1 20231)
1,8 GW (H1 20231)
1,0 GW (of 4,2 GW)
0,5 GW (H1 20232)
>9,5 GW

‒ Business & household rooftop solar:      >850 MW 

▪ Address transmission grid capacity constraints

─ Significant investment in power lines & substations to match 

the change in the geographical location of generation facilities, 
particularly renewable energy 

Operating environment – negative impact of higher levels of load-shedding on 
our clients, but some opportunities do arise

SA economy

Our own operations

Our clients

▪ Higher costs – diesel generation 

Credit growth

Credit quality

costs up >100% to R59m, generator 
usage up >200%

▪

Load-
shedding 
stage

Nominal 
GVA lost 
(Rm per day)

1-2

R0m-R1m

3

4

5

6

R204m

R408m

R725m

R899m

Source: SARB. Impact of load-shedding on 
weekdays, with weekends & holidays lower. GVA 
= gross value added, similar to GDP. 

2023 GDP growth 
forecast of 0,7%, 
constrained by lack of 
reliable electricity supply1

▪ No material impact on ATMs, 
branches & POS devices –
leveraging our wide coverage of 
sustainable backup power solutions. 
While our physical points of 
presence remain largely unaffected, 
call centre & digital channels have 
seen an increase in utilisation 

▪ Flexibility in operations

– No material impact on 

operational processing (working 
around load-shedding schedules)

– Employees WFH go to the office 
as a contingency, when needed

1 Assuming at least level 4 load-shedding on average, with downside risk.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Load-shedding increasingly 
a catalyst for renewable 
private power generation 
(to support SA’s Just 
Energy Transition & for 
individuals/companies to 
reduce their exposure to 
Eskom) – a strong runway 
for bank advances growth 

▪ No immediate signs of 

delayed capex spend by 
corporates, but negative 
sentiment & negative 
impact of a weaker 
economy in 2023 & beyond

▪ Decreasing attractiveness 
of going into business 
(SMEs)

▪

Impact on Nedbank not yet 
material, but a growing 
concern

▪ SME & business clients: 
Agriculture, manufacturing, 
restaurants, food services, 
retail (supply chain) & tourism 
industries more exposed –
will incur some losses & 
higher operational costs (eg
generators)

▪ Corporate clients: Strong 
balance sheets after 
deleveraging post Covid-19 

▪ Banks well provided with 
high levels of coverage   

11

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

1 Financial close. | 2 Opening submissions. | 3Numbers may be double-counted.

9

Notes:

Notes:

Operating environment – SA government/NECOM plan to end load-shedding

Operating environment – SA’s potential remains compelling, but …

SA’s 
potential

SA’s 
challenges

Booklet slide

Abundant         

natural resources
SA a top 10 global     
producer of platinum, 
palladium, chrome ore, 
manganese ore, vanadium, 

iron ore, diamonds                

& gold + 2nd largest global 
citrus & 6th largest grape 
exporter

Strong, profitable    
& well-regulated 
banking sector
Capital & liquidity metrics  
remain exceptionally 
healthy, while SARB is 
highly respected for its 
independence, competence 
& transparency

Resilient 
corporate sector 

Highly regarded & 
credible management 
teams, strong balance 
sheets & low debt 
burdens

Attractive         
tourist destination

Contributed 9% to GDP at 
its peak in 2006. Tourist 
arrivals continue to improve 
post Covid-19, with a strong 
acceleration seen in Dec 22 

Sophisticated &    
liquid financial 
market

A well-regulated, deep & 
liquid market, with the rand 
one of the top 20 most  
traded currencies in the 
world

Gateway to Africa

Economic connections to 
the rest of the continent & 
SA’s 2nd largest export 
destination

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

10

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

12

Notes:

Notes:

6

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

7

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationOperating environment – households generally resilient, but early signs of 
stress emerging as a result of higher interest rates & inflation

Booklet slide

Nedbank Group strategy

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Household debt ratios
(% of PDI)

Household debt service 
costs (% of PDI)

90

80

70

60

50

62,8

15

10

5

0

7,5

Households 
have delevered
since the GFC

08 10 12 14 16 18 20 22

08 10 12 14 16 18 20 22

Rising pressure 
on consumers, 
but not likely to 
be as severe as 
during the GFC 

Household savings rate
(% of PDI)
2,0

Unemployment rate (%)

0,5

40

30

20

10

0

32,7

Households have 
accumulated 
savings,     
providing some 
buffer against 
rising interest 
rates

Inflation impact 
more 
pronounced on 
lower-income 
segments

Prime interest 
rate at 10,75%   
in January 2023,   
75 bps above 
pre-Covid-19 
levels 

08 10 12 14 16 18 20 22

08 10 12 14 16 18 20 22

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

PDI = Personal disposable income.

1,0

0,0

-1,0

-2,0

-3,0

Notes:

Our purpose
To use our financial expertise to do good for individuals, families, businesses & society 

Strategic value drivers

Growth

Productivity

Risk & 
capital management

Strategic value unlocks

Delivering
market-leading
client solutions 

Ongoing disruptive 
market activities

Driving efficient 
execution
(TOM 2.0)

Focusing on areas 
that create value 
(SPT 2.0)

Creating positive 
impacts

Enabled by our Managed Evolution technology strategy

13

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

15

Notes:

Operating environment – our high-frequency card & POS data show a 
continued SA recovery in 2022

Booklet slide

Total monthly industry POS turnover1
(Rbn)

Growth – revenue growth trends improving

Nedbank revenue1 & gross advances growth
(%)

Strategic value drivers

Growth

Productivity

Risk & capital 
management

All underlying 
industries 
now above 
2019 levels

Amex 
volumes 
above 2019 
levels since 
April 2022

Corporate 
spend2 up        
65%

E-commerce 
spend up 
>100%

Foreign 
cardholder 
spend3 up          
>200%

15%

10%

5%

0%

-5%

-10%

Jan
19

May Sep Jan
20

May Sep Jan
21

May Sep Jan
22

May Sep

Dec
19

Dec
20

Dec
21

Dec
22

Structural benefit from higher interest rates – R1,6bn 
(pre-tax) for every 1% increase, partially offset by lower 
growth/higher impairments/active deposit management 
(average prime rate: 21: 7,0%, 22: 8,8%, 232: 11,0%)

Strong client-driven growth

▪ New primary client wins in CIB: 25

▪ Retail main-banked clients: +6% to 3,2m

▪ NAR client gains: +7% to 360k

▪ App volumes +34% yoy & +253% since 2019

▪ Insurance income +18% yoy

Negative impact from weak financial markets

▪ AUM down 7% to R393bn (H1 22: -9% ytd)

1 Based on Nedbank POS & card-related digital payment data (client turnover).| 2 Total FY 2022 versus 2021. | 3 Monthly volumes in December 2022 vs December 2021.

1 2021 NIR restated to take into account net monetary loss reclassification. 2019 & 2020 impact is immaterial therefore NIR not restated. | 2 Nedbank Group Economic Unit forecast. 

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

14

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

16

NII

NIR

Gross banking advances

▪ Trading income down 7% (H1 22: -10% yoy)

Notes:

Notes:

8

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

9

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Productivity – optimisation benefits becoming more evident but inflation 
pressures rising

Strategic value drivers

Growth

Productivity

Risk & capital 
management

l

s
e
e
y
o
p
m
e
t
n
e
n
a
m
r
e
P

e
m
o
c
n
i
-
o
t
-
t
s
o
c
k
n
a
b
d
e
N

)
#
(

1
)

%

(
o
i
t
a
r

3%

Structural cost optimisation benefits

3
1
2
9
2

19

1
7
2
8
2

20

1
6
8
6
2

21

4
2
9
5
2

22

5
,
6
5

Dec
19

1
,
8
5

Dec
20

,

8
7
5

Dec
21

5
,
6
5

Dec
22

4
5
<

2
5
<

0
5
<

2023
target

2025
target

LT target

▪ Managed Evolution IT build 91% complete, enabling 

TOM 2.0 savings of R1,5bn to date (R2,5bn by 2023 & 
higher run rate thereafter)

▪ Significantly increased levels of digital usage 

▪ Headcount down 3% yoy & down 11% since 2019

▪ Intangible software assets peaked at R9bn in 2021 &   

IT cash flow spend peaked in 2017 at R2,3bn

▪ Flexible work practices & real-estate optimisation 

enabling ongoing cost savings

PPOP growth +15% to R26bn

Board & Group Exco changes – experienced leadership & seamless succession

Board chairperson 

Chief Risk Officer

Chief Information Officer

Daniel Mminele

Dave Crewe-Brown

Ray Naicker

Effective 1 May 
2023, chairperson 
from 2 June 2023

Pic

Effective 1 April 
2023

Pic

Effective 1 July 
2023

PIc

Mpho Makwana
to 2 June 2023

Trevor Adams
to 31 March 2023

Fred Swanepoel
to 30 June 2023

Daniel has significant banking & financial 
services experience, including as 
Chairperson of Alexander Forbes Group, 
CE of Absa, two 5-year terms as Deputy 
Governor of SARB, as well as various other 
global & local banking roles. In 2022 he 
served as Head of the Presidential Climate 
Finance Task Team.

Dave is a CA(SA) & has completed an 
AMP at Duke University. He is currently the 
Chief Finance & Operating Officer for RBB. 
He has significant industrywide experience 
in finance, operations, credit, capital 
management and regulatory reporting, 
having worked in financial services for over 
28 years. 

Ray holds various degrees including BSc 
Chem Eng, BEng (Hons) Tech Mgnt & 
MEng Eng Mgnt & completed, among 
others, the Global Executive Development 
Programme at GIBS & AMP at Harvard. He 
is currently the group’s Chief Digital Officer 
& has >20 years’ banking experience.

12021 NIR restated to take into account net monetary loss reclassification, impacting the cost-to-income ratio. 2019 & 2020 impact is immaterial therefore NIR not restated. 

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

17

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

19

Notes:

Notes:

Risk & capital management – fortress balance sheet & record-high 
coverage, capital, liquidity metrics and dividend declaration

Strategic value drivers

Growth

Productivity

Risk & capital 
management

Capital

CET1 ratio (%)

Liquidity

LCR (%)

%
5

,

1
1

%
9

,

0
1

%
8

,

2
1

%
0

,

4
1

Dividends

Dividends 
declared
(cents/share)

5
1
4
1

o
N

s
d
n
e
d
v
d

i

i

1
9
1
1

9
4
6
1

Dec 19 Dec 20 Dec 21 Dec 22

2019

2020

2021

2022

%
5
2
1

%
6
2
1

%
8
2
1

%
1
6
1

Credit

CLR (%)

9
7

1
6
1

3
8

9
8

Q4 19 Q4 20 Q4 21 Q4 22

2019

2020

2021

2022

NSFR (%)

%
3
1
1

%
3
1
1

%
6
1
1

%
9
1
1

%
6
2
,
2

Total ECL 
coverage
(%)

%
5
2
,
3

%
2
3
,
3

%
7
3
,
3

Dec 19 Dec 20 Dec 21 Dec 22

Dec 19 Dec 20 Dec 21 Dec 22

‘Strategic         

delivery on track, 

underpinned by    
our world-class 
technology 
platform’

Strategic overview
Mfundo Nkuhlu
Chief Operating Officer

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

18

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

20

Notes:

Notes:

10

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

11

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
 
 
 
 
 
 
 
 
Nedbank Group strategy

Our purpose
To use our financial expertise to do good for individuals, families, businesses & society 

Strategic value drivers

Growth

Productivity

Risk & 
capital management

Strategic value unlocks

Delivering
market-leading
client solutions 

Ongoing disruptive 
market activities

Driving efficient 
execution
(TOM 2.0)

Focusing on areas 
that create value 
(SPT 2.0)

Creating positive 
impacts

Enabled by our Managed Evolution technology strategy

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Managed Evolution technology programme – IT cash flow spend 
peaked in 2017 & intangible software assets peaked in 2021 at R9bn

Strategic value unlocks

Booklet slide

Core systems (#)
Rationalise, standardise & simplify

IT software development spend (Rbn)
Annual cash flow normalising

System downtime & IT changes (h, #)
Industry-leading stability despite 
significant increase in IT changes

2,3

Within target 
range

1,6

1,3

16k

0
5
2

1
7
1

2
5
1

2
4
1

8
2
1

9
1
1

7
1
1

0
9

8
7

9
6

5
7
–
0
6

8k

10

14 15 16 17 18 19 20  21 22 MT

14 15 16 17 18 19 20 21 22 23 24 25

08

10

12

14

16

18

20

22

Illustrative only

Compliance-related 

System downtime

Changes into production 

42% of the incidents resulting in downtime in 2019 were 
attributable to external factors beyond the control of Nedbank.

23

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

21

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Notes:

Notes:

Managed Evolution technology programme: building a world-class 
technology platform – 91% complete & delivering benefits as per plan 

Strategic value unlocks

Benefits from our world-class technology platform & enhanced 
digital innovation

Strategic value unlocks

Managed Evolution programme
Invested R10,2bn to 31 Dec 2022, 
91% of planned investment

Key IT build components 
to completion

Investment vs benefit 
realisation to date (%)

Core banking 
modernisation

Client systems

Enterprise 
strategic 
payments

Enterprise data

Foundations

ERPERP

= Dec 2019 

Bubble size indicates 
total estimated spend

2022: 58% of the 
full 2025 run-rate 
benefits achieved

Core banking modernisation
(79% complete, R0,4bn remaining)
Generic deposit, loan & 
transaction products, product 
lifecycle management 

Onboarding & servicing
(92% complete, R0,3bn remaining)
Foreign currency account, home 
loans & vehicle asset finance

Complete payments 
modernisation
(86% complete, R0,1bn remaining)

0%

25%

50%

75%

100%

Completion

13 15 17 19 21 23 25

Spend

Benefits

Benefits for our clients

Benefits for Nedbank

Client onboarding

Eclipse1
99%

NBH2
>75%

(1Individual & juristic FICA-compliant 
onboarding via Eclipse. % of 
juristics using NBH2)

Digital services 

Retail
>170

Juristic
>280

(Client self-service)

Speed of innovation
IT changes into 
production per annum
63%
(vs 2014)

Systems uptime

99,3%

(IT systems downtime          

75% vs 2007,    52% vs 2019)

Digital product sales

Operational efficiencies

Great client experiences
NPS

#1 bank
(2019: #3)

% of new sales
53%

(2019: 12%)

Floor space
24%

Headcount
11%

(since 2019)

Target operating model 
benefits

R3,5bn
(cumulative 1.0 & 2.0 to date)

Imagine/branch picture

Revenue growth
VAS 
revenue
129%
(vs 2019)

Retail 
cross-sell
1,94
(2019: 1,71)

24

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

22

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Notes:

Notes:

12

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

13

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationOur digital journeys are enabled by client onboarding and servicing 
via Eclipse & Nedbank Business Hub 

End-to-end digital client onboarding & digitising our products

Strategic value unlocks

Booklet slide

2019

Individual client 
onboarding 

Branch

Web & app

Clients

Channels

1

Personal 
loans

2
Transactional

3 MVP

4 MVP

5 MVP

2020
Juristic client 
onboarding 

Branch

Overdraft

Credit card

Investments

2021

2022

Ongoing juristic client onboarding enhancements

Omnichannel1

Omnichannel2

Project Imagine 
enhancements 

7

MVP

6

8

Forex

Home loans

VAF

▪

Products

Nedgroup 
Investments

MVP

Wealth: Banking

MVP

Wealth: Insurance

MVP

Retail Relationship 
Banking

Ongoing 
enhancements

2023 & beyond

▪ Top 10 products on Eclipse –
finalise secured lending (home 
loans & vehicle asset finance), 
stockbroking & student loans

Juristic products – finalise 
domestic & global payments, 
agency banking, complex lending, 
credit digitisation, corporate card 
issuing (onboarding) & Nedfleet

MVP

Everyday Banking

Ongoing 
enhancements

▪ Complete the core banking 

CX enhancements

Payments (domestic & global)

modernisation

MVP

MVP

Transactional

Investments

Overdraft, RCF, VAF, 
Cash Online/Vault

Credit digitisation

Servicing

Corporate card issuing

Services

Individual

Juristic

130+

MVP

171

Remaining services on legacy 
applications digitised

Wealth

Card acquiring

289

▪ NAR harmonisation – moving our 

NAR subsidiaries onto the 
modernised SA technology stack to 
enable them with the latest 
innovations & digital servicing 

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

External recognition received in 2022 – business excellence & digital 
innovation

Booklet slide

2022 Asian Banker 
Excellence in Retail 
Financial Services 
Awards

Best Retail Bank in 
Africa and South 
Africa (winner)

2022 Asian Banker 
Excellence in Retail 
Financial Services 
Awards

Best SME Bank in 
South Africa 
(winner)

9th Africa Bank 4.0 
Awards – Bill World

Outstanding 
Contribution in 
Commercial 
Payments Products 
award for the SADC 
region (winner)

2022 Wealth Briefing 
MENA Awards for 
Excellence

Best Boutique 
Private Bank  
(winner)

2022 Intellidex/
Investors Monthly

Archetype Award 
for Internationally 
Wealthy Family 
(winner)

2022 City of London 
Wealth Management 
Awards

Best Private Bank 
in the UK 
(winner)

2022 Private Asset 
Managers Awards 

Total Wealth 
Planning – High Net 
Worth 
(winner)

2022 Wealth Briefing 
MENA Awards for 
Excellence

Best Private Bank –
Overall Client 
Service  
(winner)

2022 International 
Activeops Awards

Excellence in 
Running Insurance 
Operations
(winner)

2022 Global Finance 
Investment Bank 
Awards

Best Investment 
Bank: SA
(winner)

2022 Global Finance 
Investment Bank 
Awards

Best M&A Bank: 
Africa
(winner)

The Banker Deals of 
the Year 2022

Deal of the Year –
Africa Loans 
(Tanzania) (winner)

The Banker 
Investment Banking 
Awards 2022

Investment Bank of 
the year for Africa
(winner)

2022 Euromoney 
Awards for Excellence

Africa’s Best Bank
(winner)

2022 Euromoney 
Awards for Excellence

Africa’s Best Bank
For SMEs
(winner)

Finance Derivative

Best Banking 
Technology 
Implementation  
South Africa
(winner)

2022 Global Banking
& Finance Review

Excellence in 
Innovation
Banking App – South 
Africa (Nedbank Avo)
(winner)

2023 Global Finance 
Magazine 

Best Bank for 
Client-Facing 
Technology
(winner) 

2022 Finnovex
Southern Africa Awards

2022 Euromoney 
Awards for Excellence

Excellence in
Mobile Banking
(winner) 

Africa’s Best Digital 
Bank
(winner) 

2022 Finnovex
Southern Africa Awards

Excellence in
Mobile Banking –
Nedbank Money 
(Africa) App
(winner) 

2022 Digital Banker 
Middle East and Africa 
Innovation Awards

Outstanding Digital 
Transformation 
(winner)

2022 The Asian Banker  
Financial Technology 
Innovation Awards

Best API and
Open Banking 
Implementation
(winner)

2022 Professional 
Wealth Management 
Awards

Best Private Bank for 
Digital Customer 
Service in Africa
(winner)

Business-impact- & expertise-related

Technology- & innovation-related

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

1 Branch, web, app, ATM, self-service kiosk, call centre. | 2 Branch, web, app, self-service devices.

25

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

27

Notes:

Notes:

Digital uptake & usage continues to accelerate

Strategic value unlocks

Operating model changes & efficient execution are enabling lower 
expense growth

Strategic value unlocks

Digitally active main-banked 
clients (%)

Digital transaction volumes             
(# m)

App transaction volumes               
(# m)

+76%

+253%

Cumulative target operating model 
benefits (Rbn)

Permanent employees 
(#) 

SA outlets/branches                                    
(#)

Teller activity                     
(# m)2

(11%)

(7%)

(63%)

%
9
4

19

%
7
5

20

%
4
6

21

%
8
6

22

8
5

19

8
6

20

7
8

21

3
0
1

22

2
2

19

7
3

20

7
5

21

7
7

22

Digital sales                                                        
(% of new sales)

Digital transaction values  
(Rbn)

App transaction values                 
(Rbn)

%
2
1

19

%
8
2

20

%
2
3

21

%
3
5

22

+40%

+233%

9
9
3

19

6
0
4

20

2
8
4

21

8
5
5

22

Change since 2019

1
9

19

9
3
1

20

9
3
2

21

3
0
3

22

1,0 1,5 2,5

0,2

0,7 1,1 1,8 2,0 2,0 2,0

17

18

19

20

21

22

23
target

TOM 1.0

TOM 2.0

3
1
2
9
2

1
7
2
8
2

1
6
8
6
2

4
2
9
5
2

9
8
5

9
4
5

8
3
5

5
4
5

19

20

21

22

19

20

21

22

3
2

19

3
1

20

1
1

21

9

22

Branch floor space              
(‘000 m2)1

Saved 
to date

Corporate real-estate floor 
space (‘000 m2)

Saved 
to date

Annual IT amortisation 
charge (% growth)

84

4
6
1

4
0
2

0
9
1

2
8
1

143

(13%)

8
2
3

3
1
3

5
6
2

8
3
2

2
2

3
2

9
1

9

e
t
a
r
n
u
r

s
t
i
f
e
n
e
B

MT

19

20

21

22

19

20

21

22

19

20

21

22

1 Total branch floor space saved since 2014 equates to 84k sqm, 36% of the 2014 floor space & total branch floor 
space saved since 2018 at 24% of the 2018 branch floor space. | 2 Refers to the volume of interactions with tellers.

Change since 2019

28

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

26

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Notes:

Notes:

14

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

15

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
 
Mixed outcome on market share gains as we remained prudent in a 
difficult economic environment (Strategic Portfolio Tilt 2.0) 

Strategic value unlocks

Strategic value unlocks

Creating positive impacts – using our financial expertise to do good

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

BA900 market share   
(%)

Dec 
19

Dec 
20

Dec 
21

Jun 
22

Dec
22

Core corporate loans1

21,2

20,9

19,8

19,1

18,5

CPF

Home loans

Vehicle finance

Personal loans

Card

38,7

38,5

37,2

37,6

36,8

▪ Growth opportunities – infrastructure & SDG-

related financing, particularly in wholesale lending

14,4

14,4

14,2

14,0

14,1

36,4

36,5

36,3

35,9

35,4

▪ Selective credit origination in areas where we 
have strong market positions – commercial 
property & vehicle finance

10,2

11,2

12,2

11,9

11,6

13,0

12,6

11,9

11,5

11,2

▪ Prudent credit granting in a more difficult 

macroeconomic environment – personal loans, 
card

Retail overdrafts

7,2

8,0

9,9

11,1

12,9

Retail transactional deposits

16,0

15,0

13,5

13,7

13,9

Retail non-transactional deposits

18,8

17,3

16,8

16,3

17,2

Commercial transactional 
deposits, excl tax & loans & 
wholesale Fx

12,8

12,8

12,8

12,1

12,0

▪ Grow transactional deposits – solid household 

deposits turnaround

▪ H2 2022 market share gains in retail overdrafts, 
home loans & household transactional & non-
transactional deposits as management actions 
start yielding results

MSCI ESG 
rating AAA     
(ranked in top 
5% of global 
banks) from AA 
in 2021 

Level 1 
BBBEE status 
for the past 5 
years

Employee ‘Best 
place to work’ 
NPS up to 22   
(up 3 yoy)

Ranked #1
in the JSE Satrix
Inclusion & 
Diversity Index

Mandatory Audit 
Firm Rotation –
KPMG to   
replace Deloitte 
in 2024

1 835 first-time 
job opportunities 
for unemployed 
youth (YES) 
& >7 000 since 
2019 

Diversity & 
inclusion
81% AIC employees            
(2021: 80%)
62% female 
employees            
(2021: 61%)

Ranked #2 ‘Best 
ESG’ financials 
company           
in Institutional 
Investor’s 2022 
emerging EMEA 
survey

PIC?

Listed on A2X   
in 2022, offering 
investors choice 
– Nedbank 
regularly a top 10 
traded stock

1 CIB preference shares reported in Nedbank Group, not Nedbank Limited & therefore not included in the BA900 returns as the industry does, resulting in an 
understatement of our core corporate loans market share (including preference shares: Dec 22: 18,9%, Jun 22: 19,7%).
. 
NEDBANK GROUP LIMITED – 2022 Annual Financial Results

29

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

31

Notes:

Notes:

Creating positive impacts – R123bn of exposures at the end of 2022 that support 
sustainable-development financing (SDF). We set an ambition for this to be around 
20% of gross loans & advances by 2025, through >R150bn in support of new SDF

Strategic value unlocks

Sustainable finance 
(multiple SDGs)

Sustainable-development  
financing (Rbn) 

>R150bn

20%

14%

R123bn

13%

R108bn

2021

2022

2025
ambition

% of gross loans & advances

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

R21bn lending 
exposure to small 
business & their 
owners

Banking solutions to more 
than 300k SMEs

R27bn total 
renewable-energy 
exposures

>3 500 MW added to the 
national electricity grid

Commencing with wheeling of green 
power from IPPs to reduce our own 
operational carbon emissions

Own green energy usage at 1,5%
in 2022, targeting >30% by 2025

R500m
funding for 
clean water 
& sanitation 
in 2022

R26bn
support for 
farmers

R3,5bn for new                               
affordable home loans                                                              
in 2022, equating to 
> 5 500 homes 

R952m towards the financing of 
affordable housing, equating to                                       
~5 000 units

R238m student loan                   
& accommodation                 
financing in 2022

Financing of … 

> 3 600 student loans 
over the past 5 years

43 000 student beds since 2015

R12bn in sustainable finance, up > 290%                                                                                          

across multiple SDGs for clients in CIB   

Creating positive impacts – our ESG credentials & awards

Nedbank’s ESG ratings

Credentials & awards

Booklet slide

AAA 

Top 5%
of global
banks

3,9 

Top 26%
of global
banks

17,2 

Top 8% 
of diversified 
banks

C 

Top 10%
of all global 
banks

67

Top-tier
SA bank

Carbon-
neutral 
operations

Net-zero
operational 
water use

Climate 
Action 
Alliance 

(since 2009)

(since 2018)

(became a 
member in 2022)

Zero 
exposure 
to fossil-fuel-
related 
activities by 
2045

100% of 
lending & 
investing 
supporting a net-
zero carbon 
economy by 2050

2022 Global Finance 
The Innovators 
Awards

Outstanding 
Innovation in ESG 
(Green Res Dev 
Bond) (winner)

2022 Environmental 
Finance Impact 
Awards

Lender of the Year
(winner)

2022 Global Banking
& Finance Awards

Best Corporate
ESG Strategy South 
Africa
(winner)

2022 Global Finance 
Sustainable Finance 
Awards

Outstanding 
leadership in green 
bonds
(winner)

2022 Top 
Empowerment Awards

Top Empowered: 
Youth Employment 
Service YES 
Initiative
(winner)

2022 Top 
Empowerment Awards

Top Empowered 
Company: Enterprise 
& Supplier 
Development
(winner)

2022 Global Finance 
Sustainable Finance 
Awards

Outstanding 
leadership in 
sustainability-linked 
bonds
(winner)

2022 Bonds, Loans & 
ESG Capital Markets 
Africa Awards

Local Currency 
ESG & Sustainable 
Finance Deal of the 
Year
(winner)

Notes:

Notes:

16

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

17

30

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

32

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Delivering value for all our stakeholders in a challenging operating 
environment 

Key environmental & strategic drivers – mixed impact on the group’s 2022 
financial performance

Operating environment

Strategic delivery

Employees

Clients

Shareholders

Regulators

Society & 
environment

Strong earnings growth & fortress balance sheet

Operating environment

Strategic delivery

Financial outcomes

Global & local 
markets

Currency 
impacts

Regulation

Competition

SA GDP 
growth

SA 
inflation

SA prime 
interest rate

Business 
confidence

Electricity 
constraints

Technology/ 
Digital

Efficient 
execution

Market share 
gains

Cross-sell & 
main-banked 
client gains

Creating   
positive    
impacts

Revenues
11% 

Headline 
earnings      
20%

Dividend per 

share            
38%

CET1 ratio    
14%

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

33

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Positive

Negative

No material impact in 2022

35

Notes:

Notes:

‘Strong revenue 
growth supported  
HE of R14bn, up 20%;

higher ROE at 14%    
& strong CET1 ratio 
at 14%’

Financial overview
Mike Davis
Chief Financial Officer

Key drivers of shareholder value creation – solid NAV growth, ongoing ROE 
improvement & strong capital generation enabling a record-high 2022 dividend

NAV per share (cents)

ROE & cost of equity (%)

Dividend per share (cents)

14%

5
1
4
1

9
4
6
1

1
9
1
1

1
9
3
8
1

3
9
4
0
2

3
3
5
1
2

i

s
d
n
e
d
v
d
o
N

i

8

10

12

14

16

18

20

22

8

10

12

14

16

18

20

22

8

10

12

14

16

18

20

22

NAV growth +5% yoy

ROE increasing towards COE & then > COE

Dividend cover at 1,75x

COE

ROE

Interim

Final

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

34

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

36

Notes:

Notes:

18

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

19

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
 
Profitability metrics continue to improve, underpinned by robust capital, 
liquidity & provisioning

yoy  

20%

19%

27%

7%

7%

Headline earnings (Rm)

DHEPS (cents)

Basic EPS (cents)

ROE (%)

Gross banking advances (Rbn)

Deposits (Rbn)

NIM (bps)

Credit loss ratio (bps)

Total coverage (%)

Liquidity coverage ratio (%)

NSFR (%)

CET1 (%)

Risk-weighted assets (Rbn)

(1%)

2022

14 049

2 806

2 932

14,0

863

1 040

393

89

3,37

161

119

14,0

648

2021

11 689

2 362

2 317

12,5

807

968

373

83

3,32

128

116

12,8

657

2020

5 440

1 113

717

6,2

797

954

336

161

3,25

126

113

10,9

674

2019

12 506

2 565

2 500

15,0

810

904

352

79

2,26

125

113

11,5

629

Profitability

Advances 
& deposits

Asset quality

Liquidity

Capital

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Headline earnings up by 20% – driven by strong revenue growth

Booklet slide

Key earnings drivers (pre-tax, Rm)

12%

10%

10%

13%

8%

5%

0
0
5
2
3

7
7
2
6
3

9
8
8
4
2

1
0
3
7
2

9
9
7

9
7
8

1
8
3
7

4
3
5
6

9
3
6
3
3

5
2
4
6
3

4
0
1
4

7
0
3
4

NII

NIR

Associate income

Impairments

Expenses

Direct tax

19

20

21

22

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

37

Note: 2021 NIR restated to take into account net monetary loss reclassification. 2019 & 2020 impact is immaterial therefore NIR not restated. 
NEDBANK GROUP LIMITED – 2022 Annual Financial Results

39

Notes:

Notes:

Headline earnings up by 20% – driven by strong revenue growth

Headline earnings (Rm)

12%

10%

10%

13%

8%

2 412

3 777

+5%
(excl incentives & 
other staff costs)

80 

847 

2 786 

276 

17 111 

11 689 

HE
2021

NII

NIR

Associate
 income

Impairments

Expenses

Direct tax
1
& other

14 049 

HE
2022

1 Other includes indirect tax and minority & preference shareholders.  

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Gross banking advances up 7% – driven by ongoing momentum in RBB & 
recovery in CIB

CIB gross banking advances (Rbn)

RBB gross banking advances (Rbn)

450

400

350

300

250

Jan
19

Jan
20

Jan
21

+7%

+7%

+8%

+7%

Jan
19

Jan
20

Jan
21

Jan
22

I

B
C

B
B
R
Jan
22

Average yoy growth (12M 2022 on 12M 2021) 

Actual yoy growth (Dec 2022 on Dec 2021) 

▪ CIB: activity picked up in H2

‒ Uptick in H2 credit demand & 
execution of pipeline in mining 
& resources, and diversified & 
industrials (run-rate benefit in 
2023) 

▪ RBB: momentum continued
‒ Strong growth in SME & 

commercial client segments

‒ Small market share gain in HL 

in H2 2022

‒ Selective growth by leveraging 
our strong position in MFC 
(second-hand & lower-value 
vehicles)

‒ More cautious in unsecured 

lending given elevated risk in 
the macroeconomic 
environment

38

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

40

Notes:

Notes:

20

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

21

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Booklet slide

+7%

863

807

NII up by 12% ‒ NIM expansion driven by endowment income (higher interest 
rates) & liability mix/pricing benefits

Net interest margin (bps)

Q2
385

8

(5)

Q3
392

(6)

Q4
410

Run
rate

Q1
386

23

Gross banking advances up 7%

Muted CPF 
opportunities, but 
growth driven by a 
steady recovery 
post Covid-19 
lockdowns 

Strong H2 growth 
Pipeline 
conversions in 
mining, resources 
& diversified 
industries

HL growth driven by 
lower attrition but 
slower payouts as a 
result of a slight decline in 
residential property 
market activity & low 
single-digit house price 
inflation

Leverage MFC’s 
market-leading 
position, driven by 
strong alliance 
relationships & an 
optimised digital 
platform, while being 
more selective in 
granting credit 

+4%

190

197

+9%

+6%

168

183

189

179

+6%

152

143

Cautious growth

New competitive 
overdraft product 
introduced

+3%

29

30

+3%

+15%

16

17

27

23

Commercial
property

Term loans Home loans

Instalment
debtors

Personal
loans

Credit cards Overdrafts

Gross banking
advances

2019

2020

2021

2022

352

2019

336

2020

373

2021

Endowment
mix & rate

Liability
mix &
pricing

Asset
mix &
pricing

Foreign loan
reclassification
& other

393

2022

Positively positioned in a rising rate cycle – NII sensitivity for 1% change in interest rates: R1,6bn

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

41

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

43

Notes:

Notes:

Deposits up 7% – exceeding R1 trillion for the first time; behavioural shift to 
longer tenure in a rising-interest-rate environment

NIR up by 10% – solid commission & fees growth, good insurance income 
& equity performance & prior-year MVFHA loss did not recur 

Deposits (Rbn, % change yoy)

Funding mix (% contribution)1

(0%)

(11%)

12%

20%

8%

29%

6,8

5,9

NIR (Rm)

+7%

20 

7 

12 

45 

(0)

(12)

19,3
+0,8%

31,5
(0,8%)

1 040 

2019
2021
2022

36,5

CASA

Cash
mgnt

Call &
term

Fixed

NCD &
other

Foreign
currency

Dec
2022

Wholesale

Household

Foreign funding

Commercial

Capital markets

968 

Dec
2021

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

1 Funding mix based on BA900 returns. Nedbank Group foreign funding at 3%.

42

(7%)

+18%

5
7
4
4

6
6
1
4

5
0
0
2

9
6
3
2

4
5
7
7
1

4
6
9
8
1

+25%

>100%

5
1
8

0
5
6

)
3
3
8
(

7
8
1

8
3
8

0
0
8

Commission
& fees

Trading
income

Insurance
income

Equity
revaluations

Fair
value

Other¹

2019

2020

2021

2022

1 Represents sundry income & investment income.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Notes:

Notes:

▪ Commission & fees – solid growth driven by 
ongoing recovery in client transactional activity 
incl card interchange revenue, cross-sell & main-
banked client gains (SPT 2.0)

▪ Trading – unfavourable conditions negatively 

impacted debt & interest rate markets

▪

Insurance – lower claims in the life portfolio, 
partially offset by 3% increase in non-life claims 
ratio & the impact of the KZN CAT event

▪ Equity – driven by higher revaluations in CPF

▪ Fair value – 2021 fair-value losses did not recur

▪ Other – driven by Fx gains of R442m in 

Zimbabwe due to hyperinflationary conditions, 
largely offset by the reclassification of R419m net 
monetary loss into NIR

44

22

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

23

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Impairment charge up 13% – driven by higher impairments in interest-rate-
sensitive products across our retail portfolios 

Total balance sheet ECL up 5% to R27,9bn – driven by the R7,4bn impairment 
charge, as well as higher levels of recoveries & write-offs

Impairment charge (Rbn)

+13%

0,0

0,8

6,1

13,1

6,5

7,4

2019

2020

2021

2022

6,6

CIB
RBB
Wealth, NAR & Centre

Key impairment growth drivers in 2022:

▪ 7% growth in gross banking loans & 

advances

▪ higher impairments in interest-rate-

sensitive products in RBB (home loans    
& vehicle finance)

▪ a few corporate clients migrated to 

stage 3

Partially offset by:

▪ overlay releases previously held for 
anticipated defaults. Total overlays 
decreased to R1,4bn (2021: R3,0bn), with 
zero Covid-19-related overlays remaining 
at the end of 2022

Overlays released via IS

- R0,90bn

New overlays raised via IS

+ R1,25bn

Overlays catered for in-model

- R1,95bn

Total balance sheet ECL 
(Rbn)

Write-offs
(Rbn)

Post-write-off recoveries
(Rbn)

ECL 
coverage (%)

1,78

3,37

9
,
7
2

6
,
6
2

2,26

6
,
8

1
8

,

6
,
1

4
,
1

08

10

12

14

16

18

20

22

08

10

12

14

16

18

20

22

08

10

12

14

16

18

20

22

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

45

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

47

Notes:

Notes:

Group credit loss ratio at 89 bps – CIB, RBB & NAR within their TTC target 
ranges & Wealth below

Credit loss ratios (bps)

GFC

GLC

300

250

200

150

100

50

0

152

161

06 08 10 12 14 16 18 20 22

1
6
1

9
7

3
8

9
8

5
2

2
8

2
4

2
2

8
3
1

0
4
2

4
3
1

1
6
1

4
6

8
1

9

0
0
1

5
8
1

2
0
1

2
7

Group

CIB

RBB

Wealth

NAR

2019

2020

2021

2022

TTC target ranges

0
2
-

Higher total ECL coverage of 3,37% (2021: 3,32%, 2019: 2,26%) – driven by a 
larger contribution from stage 3 loans

Stage 1 loans

Stage 2 loans

Stage 3 loans 

Coverage
ratio (%)

0,48

0,65

0,69

0,60

+7% 
yoy

5,3

6,6

6,4

7,0

37,9

38,0

31,5

34,3

(21%) 
yoy

+31%
yoy

Loans & 
advances 
(Rbn)

8
7
6

Dec
19

9
1
6

Dec
 20

4
3
6

Dec
 21

8
7
6

Dec
 22

Driven by +7% gross loans & 
advances growth

2
7

Dec
19

8
9

Dec
 20

9
9

Dec
 21

8
7

Dec
 22

8
2

Dec
19

5
4

Dec
 20

9
3

Dec
 21

2
5

Dec
 22

Driven by migrations out of stage 2 
loans (into stage 1 & stage 3) & the 
release of overlays

Driven by a few large highly 
collateralised CIB clients that moved 
from stage 2 into stage 3

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

46

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Performing coverage (stage 1 & 2) improved from Dec 2021: 1,46% to Dec 22: 1,26%. 

48

Notes:

Notes:

24

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

25

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationAll clusters within or below their target ranges & coverage ratios well 
above 2019 levels

Booklet slide

p

CIB

RBB

CIB excl CPF

CPF

CB

Retail

HL

VAF

PL

Card

Wealth

NAR

Group

Credit loss ratio (bps)

ECL coverage (%)

22

22

17

28

161

11

200

33

192

918

490

(20)

102

89

21

42

53

30

134

(21)

175

(9)

146

982

633

9

72

83

20

82

103

54

240

110

275

64

269

1062

897

64

185

161

TTC

15–45

19

25

45

(2)

138

120–175

50

50–70

163

160–240

14

182

639

542

18

20–40

101

85–120

79

60–100

22

1,29

1,41

1,19

4,92

1,83

5,73

1,72

5,11

21

1,35

1,56

1,14

4,83

2,05

5,54

1,64

4,82

20

1,07

1,23

0,91

5,09

2,61

5,73

2,02

5,29

19

0,61

0,75

0,44

3,87

1,68

4,48

1,47

4,09

24,08

22,75

20,04

16,83

15,95

16,81

17,57

13,18

1,33

5,19

3,37

1,56

4,85

3,32

1,42

3,94

3,25

0,74

3,34

2,26

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Capital – CET1 ratio well above the top-end of our board-approved target range 
of 11% to 12%, supporting dividend declarations at 1,75x

CET1 ratio (%)

1,2

0,2

2,2

Dividend payout ratio 
(payout ratio %, times cover)

1,84x

2,02x

1,75x

1,99x   1,68x                             2,50x 1,75x 

Board CET1 
target:

11% to 12% 

SARB PA 
minimum               
CET1

8,5%

12,8

Dec
21

Profits

Dividends

RWA

14,0

Dec
22

e
n

i
l

n

i

d
e
r
a
c
e
d

l

&
0
2
0
2
4
G
h

/

t
i

w

1
2
0
2
3
G

/

Board-approved 
dividend cover policy:
1,75x to 2,25x

40% 57% 57% 57%

i

s
d
n
e
d
v
d
o
N

i

50% 60%

Interim
2019

Final
2019

Interim
2020

Final
2020

Interim
2021

Final
2021

Interim
2022

Final
2022

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

49

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

51

1 Excluding idiosyncratic buffers & including the D-SIB capital requirement of 100 bps, in line with PA Directive 5/2021 (from 8% in 2021).

Notes:

Notes:

Expenses up 8% – or 5% excluding incentives & other staff costs, reflecting good 
expense management, with focus on efficiencies & benefits from digitisation

RWA progression – lower overall RWA in 2022 as growth in credit RWA was 
offset by reductions in market & counterparty credit risk

Booklet slide

Expenses (Rm)

▪ Staff-related costs

Risk-weighted assets (Rbn)

4%

23%

>100%

3%

8%

9
4
0
3

1
6
7
3

2
1
4
5
1

7
1
0
6
1

)
3
4
4
(

2
6
1

9
2
3
6

4
9
4
6

2
9
2
9

1
9
9
9

Salaries &
wages

Incentives
 (STI & LTI)

Other staff
costs

Computer
processing

Other

‒

‒

Salaries & wages +4%
o Average ASR increases: +4,6% (BU +5,2%)
3% decline in permanent headcount (mainly 
o
through natural attrition - 63 retrenchments)

Variable-pay incentives aligned with improved 
profitability metrics +23% (STI +19%, LTI +38%)

‒ Other staff costs: lower returns from employee benefit 

assets & more IT staff development costs expensed 
(not capitalised)

▪ Computer processing – benefits from transitioning to cloud 
services (lower depreciation charge), decline in maintenance 
costs & amortisation growth rate slowing as our digital 
transformation journey matures (22: +9%, 21: +19%) 

▪ Other costs

‒ Normalisation of discretionary spend, including 

marketing (+17%) & travel (+22%)

2019

2020

2021

2022

‒ Offset by savings from lower accommodation-related 

costs (-4%)

19

4

2

4

14

11

15

1

4

1

13

17

629

674

657

648

Dec
2019

Credit CCR Market Other
RWA

Dec
2020

Credit CCR Market Other
RWA

Dec
2021

Credit CCR Market Other
RWA

Dec
2022

Note: The reduction in RWA was mainly due to lower counterparty credit risk as a result of a decrease in credit valuation adjustments due to a methodology refinement & market 
movements & lower market risk as a result of general risk reduction across the trading portfolio, partially offset by an increase in credit risk in line with balance sheet growth.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

50

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

52

Notes:

Notes:

26

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

27

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
 
 
 
 
 
Capital allocation – surplus capital held at the Centre enabled a R5bn share 
repurchase programme

Capital allocation (Rbn)

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

5
,
6
3

2
,
6
3

1
,
3
3

8
,
1
3

5
,
4

3
,
4

4
6

,

1
,
7

9
,
2
1

5
,
0
2

20,5

11,8

3,3
1,1
4,3

12,9

4,2
2,5
1,4
4,8

CIB

RBB

Wealth

NAR

Centre

Dec 21

Dec 22

Dec 21

Dec 22

▪ Capital allocated to clusters was affected by optimisation 

initiatives, loans & advances mix changes & model 
enhancements 

▪ In 2022, average surplus capital increased by R7,6bn, largely 

driven by the group’s improved profitability & lower RWA

Surplus capital
Property risk & other
Intangibles
Goodwill

Share repurchase programme1

▪ up to R5bn 
▪ executed over the next 12 

months

▪ subject to all legal & 

regulatory approvals & 
requirements being met 

The proposed share repurchase 

programme is expected to be              
accretive to DHEPS, optimise 
capital levels & associated returns 
on equity & in so doing deliver value 
to shareholders

Average surplus capital of 
R11,8bn reflected in a strong 
CET1 ratio of 14%

1 The share repurchase programme is likely to include 
an odd-lot offer, being an offer by Nedbank Group to 
repurchase shares from shareholders holding less 
than 100 Nedbank Group ordinary shares.

‘Higher HE &        

ROE enabled by 
solid revenue 
growth & prudent 
risk management’

CIB overview
Anél Bosman
Group Managing Executive

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

53

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

55

Notes:

Notes:

Cluster financial overview – all our business clusters reported solid HE 
growth & higher ROEs

CIB financial performance – Higher HE & ROE enabled by solid revenue 
growth & prudent risk management

Headline earnings
(Rbn, growth %)

Return on equity
(%)

NAR

+64%

Wealth

+18%

1.0

1,1

+13%

RBB

5,1

R14,0bn
+20%

6,4

+14%

CIB

Group ROE
14,0%

%
7
7
1

,

%
0
6
1

,

%
1
6
2

,

%
8
3
1

,

CIB

RBB

Wealth

NAR

i

s
g
n
n
r
a
e
e
n

i
l

d
a
e
H

)

m
R

(

7
6
1
6

19

6
3
6
3

20

5
0
6
5

21

9
9
3
6

22

Financial performance 

17,7

15,3

17,7

E
O
R

)

%

(

9,4

▪ NII up by 10% 

‒ NIM improved by 7 bps owing to increased deposit 

14%

margins

‒ Good advances growth of 8%

▪ NIR up by 5%

‒ Strong performance in the equity portfolios1

‒ Commission & fees up 13%

‒ Trading income down 9% due to unfavourable debt & 

interest rate markets

▪ Market-leading efficiency ratio

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

54

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

1  Equity portfolios defined as private equity & not equity trading.

56

Notes:

Notes:

28

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

29

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

CIB financial performance – reduced credit risk & higher second-half banking 
advances growth, while maintaining optimal capital levels

Commercial property finance – a high-quality, well-diversified & collateralised 
portfolio

Credit loss ratio (bps)

Coverage ratios (%)

23,7%

18,2%

3,30

2,26

42

22

0,20

0,13

19

20

21

22

Stage 1

Stage 2

Stage 3

▪ Impairments declined by 43%

‒ In line with management expectations

‒ Including for stressed counters

▪ Coverage ratios declined marginally

‒ Reduced to 1,29% from 1,35%

‒ Adequate provisions & security in place

▪ Focus on stressed sectors

Banking advances (Rbn)

Allocated capital (Rbn)

‒ Property portfolio – adequate provisions

+8%

▪ Banking advances up by 8%

19

20

21

22

‒ Aviation, construction & SOEs

(1%)

2019

2020

2021

2022

2019

2020

2021

2022

‒ Strong performance in H2 2022, particularly 
in Investment Banking & Transactional 
Services

▪ Allocated capital declined by 1%

‒ 7% decline in RWA

‒ Counterparty Credit Risk (CCR) capital 

decreased

High-quality, 
well-diversified   
& collateralised 
portfolio

Overlays at R0m 
(Dec 21: R590m) 
Overlays 
incorporated in 
models as risk 
emerged & portfolio 
rerated

CLR at 28 bps 
(Dec 21: 30 bps)       
– driven by large 
single-name 
exposures, rather 
than general portfolio 
stress

Credit loss ratio (bps) & loan-to-value ratio (%)

CLR 

53

(2)

54

30

28

49%

48%

50%

53%

53%

LTV 

GFC peak Dec 19

Dec 20

Dec 21

Dec 22

Portfolio LTVs 
remain low at 
53%
Adequate collateral –
significantly reduces 
the risk of potential 
losses

Low levels of 
arrears on 
performing book
0 to 90 days: R6m 
(Dec 21: R5m)

LTV 

56

54

49

44

40

54

49

Office vacancies 
below market –
Nedbank 7% 
Market 16%

% of 
loans

35%

27%

20%

10%

3%

3%

1%

Retail

Offices

Industrial Residential Other

Hotel

Hospital

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

57

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

59

Notes:

Notes:

Credit risk – CIB high-risk exposures

High-risk 
sectors reduced 
as lockdown 
restrictions 
eased

Rest of CIB 
watchlist 
exposures 
reducing & risk 
ratings have 
stabilised

CPF continues 
to perform well 
– CLR impacted 
by large single-
name rather 
than portfolio 
stress 

CIB holds 
sovereign 
exposure but not 
in Ghana

46% 
(48%)

8% 
(11%)

*

46% 
(41%)

High-risk sectors
Rest of CIB
CPF

CIB high-risk sectors 

▪ SOEs/Municipalities
Defaulted-exposures  
reducing, with 15% 
government-guaranteed

▪ Construction1

Pre-Covid-19 stressed 
sector with reduction in 
defaulted exposure since 
2020

▪ Aviation                            
Exposure secured at 88%
average LTV

% of CIB 
exposure

D7 & NPL% 
of sector 
exposure

5,0% (6,4%)

4,2% (4,5%)

2,3% (2,4%)

15,0% (16,5%)

0,8% (1,1%)

68,6% (62,0%)

▪ Hospitality                                       

No longer considered high 
risk

CIB creating positive impacts – expanding our leadership in sustainable 
finance & renewable-energy financing

Renewable-energy financing    
(drawn exposures, Rbn)

Sustainable-finance facilities
(exposures, Rbn) 

Sustainable funding raised
(cumulative, Rbn) 

32

30

27

25

10

15

19

20

21

22

African renewable energy
Private power generation (commercial)
REIPPP

11,7

15,7

9,8

7,6

2,7

22

19

20

21

22

1,2

21

Use of proceeds (bonds)

Use of proceeds (loans)

Green bonds

IFC climate loan

Sustainability-linked loans

Sustainability-linked bonds

Green AT1

Client-related funding

Private power 
generation to 
support our 
clients’ energy 
needs

Mandated on 
projects of just 
under 1 GW of 
new capacity

Lead arranger 
on IPP projects:
4 RMIPPP projects

4 REIPPP round 5

2 REIPPP round 6

Innovative
sustainable-
finance 
solutions

60

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

1 Construction includes steel & cement. | (%) denotes exposure at 31 December 2021.
* Hospitality included in 2021, not included in 2022 as no longer high risk.

58

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Notes:

Notes:

30

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

31

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationCIB creating positive impacts – tilting our portfolio away from carbon-
intensive assets

Our strategic growth levers

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Our journey to zero exposure to fossil-
fuel-related activities by 2045

2020

2021

2024

Climate change resolutions passed with 
100% votes of approval at our 53rd AGM

Adopted & disclosed our market-leading 
Energy Policy & inaugural TCFD Report

Disclose net-zero aligned glidepath for 
upstream fossil fuels & power generation

No provision of project financing for new 
thermal-coal mines 

2025

Reduce Nedbank’s own operations’ carbon 
emissions by >35% (from 2019 levels)

Nedbank intends 
to disclose its 
fossil-fuel & 
energy generation 
pathways 
in 2024

Thermal-coal exposures
(% of gross advances)

0,4

0,1

0,1

2020

2021

2022

Power generation 
glidepath 
will use 
scope 1 
emissions 
& a physical 
intensity metric 
(Co2e/MWh)

Generate >30% of Nedbank’s own energy 
needs from renewable sources

Thermal-coal funding to be <0,5% of 
gross loans & advances

No new finance for oil production

Zero exposure to fossil-fuel-related activities

100% of lending & investing 
supporting a net-zero carbon economy

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Upstream fossil-
fuel glidepath
will include    
scope 1, 2 & 3 
emissions 
& will be 
absolute

2030

2035

2045

2050

Notes:

Carbon-accounting 
disclosures for 
upstream 
fossil-fuel 
lending

Deliver 
client value
through our 
sectorised 
approach

Invest in our 
people

Leverage a 
diverse, 
equitable & 
inclusive
culture

Accelerated 
growth

Empower our 
clients through 
our            

warm digital 
capabilities

Grow our 
transactional
business by 
delivering a 
better client 
experience

Continue to 
focus on 
optimisation
of our portfolio

Create 
positive 
impacts by 
enabling our 
clients’ ESG 
journeys

61

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

63

Notes:

Trading income & equity revaluations – low levels of market liquidity 
impacted trading, while the equity portfolio has seen higher yoy unrealised 
gains & dividends
Group trading income (Rm) 

Group equity revaluations (Rm) 

5 252

4 559

4 475

4 166

262

650

815

Booklet slide

2019

2021

2020
Commodities & equities
Debt securities
Foreign exchange

2022

▪ Commodities & equities – muted volumes 
coupled with non-repeatable items in 2021
▪ Debt securities – difficult SA macro backdrop 
coupled with impact of SARB MPIF1, but 
improvement seen in H2 2022

▪ Foreign exchange – increase in client activity 

resulted in 19% growth

2019

(1 038)
2020

2021

2022

Unrealised gains/losses

Realised gains, dividends, etc

▪ CPF – favourable revaluations on certain assets 

▪

relative to the prior year 
Investment Banking – lower realised gains & 
dividends off a high base

Nedbank Corporate & Investment Banking – outlook 

2023 outlook
▪ NII – grow balance sheet while maintaining NIM levels
▪ NIR 

‒ Expect a recovery in debt trading & increased client-hedging activity

‒

Fees & commissions to benefit from balance sheet activity

‒ Private equity to continue focus on new investments & realising value on existing investments 
▪ CLR – maintain in the TTC target range with continued focus on stressed counters to reduce stage 3 

loans

▪ Banking advances growth – execution of robust pipeline 
▪ Strategic execution – maintain strategic focus under challenging conditions
▪ Capital – improve returns & optimise resources 
▪ Sustainable-development finance – maintain leadership position in energy finance while continuing 

to focus on water and infrastructure projects in order to unlock & enable growth in SA

Medium- & long-term outlook
▪ ROE ≥18% & reduce cost-to-income ratio to <44%

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

1 South African Reserve Bank Monetary Policy Implementation Framework.

62

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

64

Notes:

Notes:

32

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

33

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

CB, RRB & Consumer – strong franchises

Commercial Banking

Retail Relationship Banking

Consumer Banking

E
O
R

)

%

(

i

s
g
n
n
r
a
e
e
n

i
l

d
a
e
H

)

m
R

(

19,0

11,4

19,8

23,8

+29%

3
8
3
1

19

3
0
8

20

8
0
4
1

2
1
8
1

21

22

32,5

26,3

24,6

36,3

+42%

9
6
9

19

5
1
8

20

7
0
9

21

2
9
2
1

22

14,4

10,1

10,2

0,9

1
6
1

20

9
8
7
2

19

(8%)

9
0
1
2

0
5
9
1

21

22

Well-positioned & distinctive value 
propositions incorporating unique lending 
solutions

Highly competitive relationship banking 
offering for our affluent & small-business 
clients

Differentiated & disruptive CVPs across our 
different client segments

▪ Market share increase of 24% in the mid-

▪ Good growth in client numbers, especially in 

▪ Strong PPOP growth of 11% in 2022 

corporate segment

affluent segment

▪ Robust risk management containing 

impairments at below the TTC target range

▪ Positive momentum on digital journey, 
achieving critical scale on Nedbank 
Business Hub

▪ Maintained market share across both affluent 

& SME segments

▪ Robust risk management contained 

impairments at the lower end of the TTC 
target range

underpinned by strong NIR growth of 8% & 
active cost management initiatives
▪ HE impacted by a 22% increase in 

impairments, mainly from the secured 
lending products, largely sensitive to 
increasing interest rates

‘Strong revenue 

growth  &    

expense discipline 
drove HE increase 
of 12%’

RBB overview
Ciko Thomas
Group Managing Executive

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

65

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Note: Total HE for RBB also includes ‘Other’ relating to Channel, Card Acquiring, Central & Shared Services.

67

Notes:

Notes:

RBB financial performance – ROE improved to above COE with strong 
revenue growth & good cost optimisation, partially offset by a normalisation of 
impairments 

Financial performance 

17,3

E
O
R

)

%

(

5,4

13,7

16,0

▪ NII up by 12%

‒ Advances growth momentum continued & endowment benefit of 

higher interest rates

▪ NIR up by 8%

12%

‒ Strong recovery seen in client transactional activity

‒ Higher card interchange volumes & higher activity in VAS

▪

Impairments up by 28%

‒ CLR increased to 161 bps driven by once-off benefits in 2021 
(R713m), higher interest rates & deteriorating macroeconomic 
outlook

‒ CLR within the upper half of the TTC target range

▪ Expense growth of 5%

‒ Enabled by ongoing cost optimisation & digitisation impacts offset 

by card-interchange-related cost growth

3
9
2
5

19

5
9
5
1

20

2
3
5
4

21

7
9
0
5

22

i

s
g
n
n
r
a
e
e
n

i
l

d
a
e
H

)

m
R

(

Notes:

Diversified portfolio & strong franchises – CB, RRB, Consumer

Booklet slide

Return on equity (%)

Home 
loans

VAF

Unsecured 
lending

Transactional1

Card1

Fx & 
investments

8
,
9
1

8
,
3
2

6
,
4
2

3
,
6
3

2
,
0
1

1
,
0
1

5
,
2
2

5
,
4
1

3
,
7
1

5
,
5
1

ROE 12,0% 
including 
insurance 
(2021: 12,4%)

4
,
7

8
,
4

8
,
8

7
,
6
1
-

7
,
2
2

6
,
6
3

6
,
8
2

6
,
0
5

19 20 21 22

19 20 21 22

19 20 21 22

19 20 21 22

19 20 21 22

19 20 21 22

19 20 21 22

19 20 21 22

19 20 21 22

Commercial
Banking
1 Debit and cheque interchange and related costs have historically been reported under the Card and Payments product. This has been restructured in the current period and is now reported under the 
Transactional product to more closely reflect the true economics of the transactional product and align with the industry. The comparative history has been restated. 

Product views, excluding CB product views

Relationship
Banking

Consumer
Banking

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

66

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

68

Notes:

34

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

35

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
 
 
 
Client satisfaction metrics positively differentiates Nedbank – now SA’s #1 
ranked bank on NPS

Nedbank is connecting individuals & businesses via marketplaces 
& APIs, while creating new revenue streams

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

2015 to 2022 Net Promoter Score1

Social-media net sentiment2

80

60

40

20

0

Rank
#1

N

B

C

D

A

Consulta

Kantar

15

16

17

18

19

20

21

22

Bank A

Nedbank

Bank B

Bank D

Bank C

80

60

40

20

0

Rank 
#1

Ranked #1 bank 
on brand 
sentiment: 71% 
(2021: 55%)

#1 large 
universal bank 
in the 2022 Ask 
Africa Orange 
Index4

Nedbank 
digital NPS3
>70 in 2022

New ‘Imagine’ 
branch NPS 61
versus previous 
Consulta NPS at 
47

Bank
A

Bank
B

Bank
C

Nedbank Bank

D

21 22

Industry
average

1 Annual Consulta survey 2015 to 2021 (no survey was done in 2022). As a result, Kantar was contracted by Nedbank to conduct an independent NPS survey in 2022 using the same methodology (it is 
likely that a greater response rate from face-to-face interviews drove up absolute NPS scores across all banks). | 2 Salesforce Social Studio (2021 & 2022). | 3 Internal measurement of average CX across 
our digital channels. | 4 Nedbank ranked #3 overall among SA banks with index score of 60,9, up from #8 in 2021. The total banking index declined to 59.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

69

Notes:

Nedbank’s #1 ranking in client satisfaction (NPS) & digital leadership is 
driving strong growth in main-banked clients & improving levels of cross-
sell

Retail client base breakdown (# m)

19

20

21

22

Cross-sell ratio

+6%

3,14

3,02

3,05

3,24

+13%

2,59

2,29

2,05

1,78

+23%

2,01

1,63

1,18

0,83

1.94

1.86

1.71 1.78

Main-banked
clients

Digitally 
active clients

Money app 
active users

Cross-sell on
active clients

Registered Avo clients              
(# m)

API activity (# of active 
3rd parties)

+1.9x

+24%

0,1

20

0,7

21

2,0

22

7
1

20

5
4

21

6
5

22

Avo gross merchandise 
value (Rm)1

Value-added services 
revenue (Rm)

+7x

+25%

Launched          
Avo B2B 
Marketplace
in 2022 

Avo Auto hosts   
>200 MFC-
accredited 
dealers & lists     
>8 000 vehicles

More than                        
12 000 drivers    
in our SA   
delivery fleet

New partners 
include Apple,  
Dell & Uber 
Direct

Avo launch in 
NAR subsidiaries 
in H1 2023

20

21

22

20

21

22

More than 20 000 merchants & partners, up 15% yoy

1 Excluding internal spend, 2022 vs 2021 is +5x.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Notes:

Client-centred strategy intact

Main-banked1, # 000

71

Booklet slide

h
t
u
o
y
&
s
d
K

i

l

e
v
e

l

y
r
t
n
E

l

e
d
d
M

i

(12%)

(8%)

+4%

516

456

421

436

(4%)

(4%)

+8%

1 425

1 365

1 309

1 412

0%

+13%

+6%

891

892

1 005

1 062

s
t
n
e

i
l

C
e
t
a
v
i
r

P

s
s
e
n
s
u
B

i

l
l

a
m
S

i

s
e
c
v
r
e
S

l

i

a
c
r
e
m
m
o
C

i

2
g
n
k
n
a
B

+7%

+9%

+10%

89

95

104

114

(1%)

+2%

+3%

179

177

180

185

(1%)

(1%)

+1%

14,7

14,6

14,4

14,6

19

20

21

22

19

20

21

22

1 Definition of main-banked: Clients who achieved a minimum deposit or a number of quality transactions on average per month over three months. Consumer: Non-
individuals, RRB: Non-residents & Embassy Banking not shown. | 2 Client groups with gross operating income contributions in excess of R500 pm.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

70

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

72

Notes:

Notes:

36

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

37

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
 
 
 
 
Our technology strategy, along with shifts in client transactional behaviours, 
is driving NIR growth & cost optimisation opportunities

Booklet slide

Branch teller transactions1

POS volumes

(63%)

Jan
21

+1%

Jan
19

Jan
20

ATM withdrawals

+62%

Jan
22

Jan
19

Jan
20

Jan
21

Jan
22

Digital payment & transfers2

+76%

Jan
19

Jan
20

Jan
21

Jan
22

Jan
19

Jan
20

Jan
21

Jan
22

FY 2019 vs FY 2022 

1 Teller transactions include any cash-related transaction performed over the counter (eg deposits, withdrawals & transfers). | 2 Total volumes across all digital channels. 

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

73

Notes:

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Credit quality – rate-sensitive products impacted by higher interest rates, 
while policy tightening has started to benefit unsecured lending

Home loans

Vehicle finance 

Personal loans

Credit card

Interest rates & inflation

Interest rates & inflation

Inflation & unemployment

Discretionary spend 
& unemployment

33

(9)

146 192

2
8
9

8
1
9

3
3
6

0
9
4

Approval rates Take-up rates

Approval rates Take-up rates

Approval rates Take-up rates

Approval rates Take-up rates

2
,
4
1

1
,
4
1

3
,
6
3

4
,
5
3

2
,
2
1

6
,
1
1

9
,
1
1

2
,
1
1

19

20

21

22

19

20

21

22

19

20

21

22

19

20

21

22

NEDBANK GROUP LIMITED – 2022 Annual Financial Results
1 Vehicle finance share for households.

75

k
s
i
r
y
e
K

r
e
v
i
r
d

s
s
o

l

t
i
d
e
r
C

)
s
p
b
(
o
i
t
a
r

s
e
t
a
r
p
u
-
e
k
a
t

&

l
a
v
o
r
p
p
A

t
e
k
r
a
m
0
0
9
A
B

1
)

%

(
e
r
a
h
s

Notes:

Project Phoenix & Project Imagine – Shifting our RBB organisational structure 
to be more client-centred. Delivering great client experiences, strong product 
sales (revenue) uplift & productivity enhancements though improvements in-
branch & from our digital channels.

RBB strategic progress – good progress on growth vectors

More 
client-centred  
organisational  
structure

Branch staff sales       
(Sales/role/day)

Dedicated branch sales 
(Sales/banker/day)

Nedbank branches                                   
(# of)

Nedbank in retailers                                                                             
(# of)

+47%

+37%

+43%

(26%)

Avo Marketplace

192%

Number of Avo 
subscribers

Value-added services

Funeral insurance

25%

Revenues

28%

Number of clients 
with funeral accounts

559

427

411

15

21

22

Target

94

15

111

21

134

22

Target

2021

2022

2021

2022

2021

2022

▪ Introduced Auto Marketplace 
▪ Scaled merchants available incl Apple products
▪ Seller-issued credit facilities

▪ Digitally enabled DAILY LOTTO
▪ 1 OTT vouchers & OTT merchant fulfilment
▪ Cardless cash-out & money transfer on app

▪ Simplified insurance products for MyCover 

personal lines, Life & Funeral

▪ Enhanced distribution 

Branch square meterage                                                                                                       
(‘000 m2)  

ATMs, IDs & SSKs1
(#)  

Manufacturing CVP

(28%)

Branches supplemented by a growing 
number of convenient self-service 
options

Solar offerings

19%

Revenues

356%

Number of deals 
approved

Township economy

12  

Townships 
touched since 
July 2022

200th Imagine   
branch opened        

(a further 184 
conversions planned 
for 2023)

2021

2022

2021

2022

Servicing staff

Sales staff

Specialised sales staff

In-market staff

Branch & Boxer staff

1 Automated teller machines, Intelligent Depositors & self-service kiosks. | 2 Consumer, which includes Boxer & BDO. | All targets set in January 2023 ‒ target tor 2025.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

227

182

164

15

21

22

Target

5
9
6
3

15

9
9
6
4

21

7
0
8
4

22

Target

74

2021

2022

Aug 22

Dec 22

▪ New manufacturing CVP aimed at improving 
clients’ administrative efficiencies through e-
commerce & digitally based self-service 
solutions

▪ Readvance/Further loan on home loans or ABF
▪ Less than 2 days from application receipt & 

approval to supplier payment 

▪ Link clients to accredited service providers 

▪ Kasi business workshops to ~7k entrepreneurs
▪ Supplier procurement opportunities for >40 

black youth-owned service providers

▪ 140 exhibitors sponsored with Nedbank POS 

devices

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

1 Over-the-counter (OTT) vouchers can be used to play, pay and get paid online. Once a voucher has been purchased it can be redeemed only at an 
approved OTT voucher partner and is valid for three years from date of purchase.

76

Notes:

Notes:

38

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

39

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
 
 
 
 
 
 
 
Nedbank Retail & Business Banking – outlook 

2023 outlook
▪ NII 

─ Advances growth – momentum continues

─ NIM continues to benefit from higher interest rates

▪ NIR – diversify revenue base & scale key growth vector strategies
▪ CLR

─ CLR within the top-half of our TTC target range (120 bps to 175 bps)

─ Economic risk is on the downside, putting pressure on clients 

▪ Expenses – optimisation continues
▪ Execution of key strategic initiatives – Phoenix, Imagine & collection strategies

Medium- & long-term outlook
▪ Ongoing focus to reduce the cost-to-income ratio to between 54% & 57% & increase ROE to 

between 20% & 23%

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Wealth financial performance – strong HE & ROE recovery, driven by   
increased revenue & net credit impairment releases

Financial performance 

▪ NII up 43%

E
O
R

)

%

(

24,8

15,3

26,1

21,2

18%

i

s
g
n
n
r
a
e
e
n

i
l

d
a
e
H

)

m
R

(

2
4
0
1

19

2
6
6

20

2
6
9

21

1
3
1
1

22

– NIM expansion due to higher local and international base 

interest rates

▪ NIR down 3%

– Sale of the international Nedgroup Trust business          

(profit of R177m, excluded from HE)

– Higher non-life claims due to the KZN floods

– Negative local and international market performance

– Lower claims in the Life portfolio

▪

Impairments down >100%

– Client-specific overlay releases in Wealth Management 
(South Africa) due to better-than-expected recoveries

▪ Expense growth of 5%

– Investment in people, digital and data enhancements

– Sale of the international Nedgroup Trust business

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

77

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

79

Notes:

Notes:

Wealth financial performance – strong HE growth positively impacted by 
favourable interest rate environment, offset by challenging local & international 
markets & higher non-life claims

Booklet slide

‘Strong HE &    

ROE recovery, 
driven by   
increased revenue 
& net credit 
impairment 
releases’

Wealth overview
Iolanda Ruggiero
Group Managing Executive

Headline earnings per division (Rm)

(6%)

(8%)

Insurance 

▪ Higher non-life claims due to KZN floods

▪ Profits from enhanced asset & liability matching strategy 

in the base

▪ Lower investment returns due to challenging markets

>100%

▪ Reduced death claims in the life portfolio

Asset Management

▪ Negative local & international market performance

2
3
5

9
9
4

0
8
3

1
5
3

0
5

1
8
2

Insurance

Asset
Management

Wealth
Management

19

20

21

22

▪ Net outflows 

Wealth Management 

▪ Higher local & international interest rates

▪ Client-specific overlay releases from better-than-

expected recoveries

▪ Sale of the International Trust business

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

78

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

80

Notes:

Notes:

40

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

41

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
Insurance – resilient financial performance despite lower investment returns 
and an increase in non-life claims 

Asset Management – 7% decline in AUM driven by negative market 
performance & net outflows, particularly in the cash portfolio

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Non-life claims ratio 
(%)

Long-term average

+3%

Dec 20

Dec 21

Dec 22

JSE All-share index & investment returns 
(volumes)

(1%)

(29%)

Jun
20

Dec
20

Jun
21

Dec
21

Jun
22

Dec
22

JSE

Investment returns

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

Life claims volumes
at pre-Covid-19
levels

10 product offerings
available on 6 digital 
channels

#1 at the 
International ActiveOps
Awards –

Excellence in Running 
Operations

Assets under management (Rbn)

331

312

297

257 273

212

190

151

(7%)

424

393

375

Maintained steady 

growth in the       

Best of BreedTM
range

Good inflows into    

12

13

14

15

16

17

18

19

20

21

22

Core & Global 
funds

Local

International

the low-cost                              

Sustainable 
investment model 
portfolios for 
Nedbank Private 
Wealth (International)

Asisa stats ranking

• SA – 6th largest in 

total AUM (7% 
market share) 

• International – 3rd 
largest in total AUM 
(12% market share)

81

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

83

Notes:

Notes:

Nedbank Insurance – significant progress made on product & channel 
diversification

Branch & bank insertion points

Booklet slide

Branch

Pre-2010

Credit 
Life

Home-
owner’s 
Cover

MyCover 
Funeral

MyCover 
Life

Credit 
Life

Home-
owner’s 
Cover

MyCover 
personal 
lines

VVAPs*

Accident 
and health

Call centre

MyCover 
Funeral

MyCover 
Life

Credit
Life

Home-
owner’s 
Cover

MyCover 
personal 
lines

VVAPs1

Current

Digital channels

MyCover 
Funeral

MyCover 
Life

Personal 
Accident

MyCover 
personal 
lines

VVAPs* 
(Gap, credit 
shortfall, TLC)

Other 
VVAPs1

Accident 
and health

Banker

MyCover 
personal 
lines

Platform

MyCover 
personal 
lines

MyCover 
Funeral

Financial adviser

Risk consultants

MyCover 
Funeral

Savings & 
investments

Home-
owner’s 
Cover

MyCover 
personal lines

MyCover 
personal 
lines

Home-
owner’s 
Cover

MyCover 
Life

1 Vehicle value-added products

Life

Non-life

In development

Eclipse

Wealth Management – HE improved by >100% to R281m, driven mainly by an 
increase in NII & net credit impairment releases 

)

%

(

M
N

I

50

45

40

35

30

25

20

15

10

5

0

Wealth Management average loans & 
advances, average deposits & NIM 

1,6

1,1

1,1

1,7

0%

(2%)

19

20

21

30 44

22

Avg loans & advances 
Loans & Advances

Avg deposits 

Deposits

Optimised SA 
operating 
model

Enhanced 
onboarding 
experience for 
SA clients

Intellidex Awards 
#1 in the 
Wealthy Family 
Archetype 
category

Sale of the 
International 
Nedgroup Trust 
business

Wealth Briefing 
MENA Awards
Best Boutique 
Private Bank –
Overall Client 
Service

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

82

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

84

Notes:

Notes:

42

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

43

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
Nedbank Wealth – outlook 

2023 outlook

▪ NII – Continued expansion of NIM due to local and international interest rate increases
▪ NIR

‒ Growth in the Nedbank Insurance MyCover portfolio

‒ Normalised life & non-life claims trends

‒ Increased cross-sell opportunities due to greater penetration within the group

‒ AUM growth through attracting netflows

▪ CLR – Expected to increase post net recoveries in 2022, however still to remain below the TTC target range
▪ Expenses

‒ Investment in strategic growth initiatives

‒ Optimisation continues through automation

▪

IFRS 17

‒ Transition is not expected to have a material impact on reserves (Group and Insurance entities) 

‒ Improvement in cost-to-income ratio (expenses related to insurance products being recognised in NIR)

Medium- & long-term outlook
▪ Maintain strong ROE, ≥10% above the group’s cost of equity & reduce cost-to-income ratio to ≤67%

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

NAR financial performance – strong uplift in ROE with improved performance 
from SADC operations & strong earnings from ETI

Financial performance 

E
O
R

)

%

(

7,7

13,8

9,3

(0,8)

64%

i

s
g
n
n
r
a
e
e
n

i
l

d
a
e
H

)

m
R

(

7
5
4

19

)
4
2
(

20

4
9
5

21

5
7
9

22

▪ SADC operations

‒ HE of R365m, up >100% & ROE of 5,9% (2021: 1,3%)

‒ NII up 15%, driven by improved margins

‒ NIR up 23%, driven by unrealised forex gains in Zimbabwe 
& increased transactional volumes, offset by net monetary 
loss

‒ Impairments up 31% & CLR up 30 bps to 102 bps, off a low 

base

▪ ETI associate investment1

‒ HE of R610m, up 17% 

‒ Associate income up 14% to R779m

‒ Ghanaian Sovereign debt restructure impact estimated at 
R175m (excluding this, associate income was up 39%)

‒ Improved performance from Ecobank Nigeria

1 Includes accounting for our share of ETI’s Q4 2021 & 9M 2022 earnings & any significant transactions or 
events that occurred between 1 October 2022 & 31 December 2022. 

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

85

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

87

Notes:

Notes:

‘Improved 
performance in 
SADC operations &  
continuing 
recovery from ETI 
driving 
HE growth’

NAR overview
Dr Terence G Sibiya
Group Managing Executive

SADC operations – leveraging digital to achieve scale across the regions

Migrate the NAR 
subsidiaries onto the 
group’s modernised 
SA technology 
stack

Positive growth in 
digitally active 
clients up to 57%, 
ahead of aspirations

Digital enablement, 
Zipit smart clients in 
Zimbabwe for direct 
payments from 
mobile app & loan 
applications via 
digital channels in 
Mozambique

Payment APIs 
implemented in 
Lesotho & Eswatini 
as part of our API 
marketplace journey

Insurance offerings 
available for clients 
to take up via digital 
channels

Client & digital growth metrics

Clients 
(# ‘000) 

% of 
digitally 
active 
clients 

Mobile 
app users 
(# ‘000) 

4
3
3

20

1
,
7
4

20

8
5

20

7%

+3,4%

29%

8
3
3

21

7
,
3
5

21

4
8

21

0
6
3

22

1
,
7
5

22

8
0
1

22

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

86

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

88

Notes:

Notes:

44

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

45

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
Hyperinflation – financial impact of hyperinflation on the Nedbank Group income 
statement & balance sheet 

ETI associate investment – sustained turnaround in financial performance, 
offset by Ghana bonds exposure & FCTR adjustments 

Booklet slide

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Zimbabwe inflation & exchange rate

0,15

3.44x

3
1
7
2
1

6
8
2
2
1

3
3
9
0
1

7
0
7
8

2
6
6
6

7
0
5
5

0,04

3
8
4
4

6
6
7
4

0
9
1
4

7
7
9
3

(Rm)

4
1
1
3
1

9
4
3
3
1

3
7
6
3
1

Income statement 
impact
gain/(loss)

Balance
sheet impact
increase/decrease

Total

Non-
control 
interests

Ord 
share-
holders

Assets

Equity

Rebase Dec 21 equity

(254)

(65)

(189)

189

Net monetary gain on 
non-monetary assets & 
liabilities

86

22

64

64

I/S indexing

(251)

(64)

(187)

Net monetary loss

(419)

(107)

(311)

Excl I/S indexing reported 
on indiv I/S lines

0,03

187

(125)

(125)

64

64

Dec
21

Jan
22

Feb
22

Mar
22

Apr
22

May
22

Jun
22

Jul
22

Aug
22

Sep
22

Oct
22

Nov
22

Dec
22

HE impact

Total B/S impact

CPI Index

ZWL:ZAR

Note: The net monetary loss of R419m is reported in NIR and the total HE impact to the Group 
(ie excluding non-controlling interests) is R125m. Within NIR the net monetary loss is offset by 
Fx gains of R442m.

)

m
R

(
e
m
o
c
n

i

e
t
a
i
c
o
s
s
A

s
r
e
v
i
r
d
e
u
l
a
v
-
g
n
i
y
r
r
a
C

)
n
b
R

(

+14%

668

686

779

(178)
20

19

21

22

(0,1)

0,8

(1,7)

Return on ETI investment1
(%)

10,7

11,0

12,4

5,6

2,3

1,3

2,1

Carrying value
Dec 2021

Associate
income

Dividends

FCTR
& other

Carrying value
Dec 2022

Market value
Dec 2022

2019

2020

2021

2022

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

89

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

91

Note: ETI accounted for 1 quarter in arrear. |    Associate income includes R175m estimated impact of Ghanaian sovereign debt restructure. | 1 Return on original investment 
of R6,3bn (based on associate income). 

Notes:

Notes:

ETI associate investment – ongoing strong financial performance supporting 
our investment, while strategic progress is encouraging

ETI share price (NGN)

Ecobank top 3 in 
14 African 
countries                
& #1 in 7 countries

ROTE up to 21,0% 
from 17,9% in the 
prior year1

Ghana’s sovereign 
debt restructure 
may slow momentum 
of ETI’s financial 
performance: impact 
on Ecobank Ghana 
being closely 
monitored

25

20

15

10

5

0

Booklet slide

10,6

Improved 
performance from 
ENG
PBT up +55% & NPL 
down to 8,7% (from 
16,5%)1

Strong 
performance from 
three core regions             
with ROEs > 23%2

1 Year-on-year, based on ETI’s 9M 2022 results.
2 ROEs of UEMOA:23,6%, AWA:31,1%, CESA:24,5% & Nigeria:4,6%.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

19

20

21

22

2022 Awards

2022 
Euromoney 
Awards for 
Excellence

Africa’s Best 
Bank

2022 
Euromoney 
Awards for 
Excellence

2022 
Euromoney 
Awards for 
Excellence

Africa’s Best Bank 
for SMEs

Africa’s Best 
Digital Bank

Nedbank Africa Regions – outlook 

2023 outlook

SADC operations

▪ Transform the business & operating model

▪ Accelerate the pan-African digital growth strategy

▪ Unlock further value in Mozambique

▪ Amplify focus on quality of earnings

ETI associate investment

▪ Collaborative shareholder focus to execute on value unlock agenda

Medium- & long-term outlook

▪ Focus on getting SADC operations ROE consistently >COE & reduce cost-to-income ratio to <60%

▪ Target ETI ROI >20%

Notes:

Notes:

46

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

47

90

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

92

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentation 
 
 
‘Good
progress towards 
our 2023 targets, 
with new medium- & 
long-term targets to 
drive shareholder 
value creation’

Macroeconomic 
forecasts 

Strategy

Targets

Conclusion 

Outlook
Mike Brown
Chief Executive

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Booklet slide

Nedbank Group strategy

Our purpose
To use our financial expertise to do good for individuals, families, businesses & society 

Strategic value drivers

Growth

Productivity

Risk & 
capital management

Strategic value unlocks

Delivering
market-leading
client solutions 

Ongoing disruptive 
market activities

Driving efficient 
execution
(TOM 2.0)

Focusing on areas 
that create value 
(SPT 2.0)

Creating positive 
impacts

Enabled by our Managed Evolution technology strategy

Supports delivery of our short-, medium- & long-term targets

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

93

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

95

Notes:

Notes:

Nedbank economic forecasts – medium-term GDP growth constrained by 
lack of reliable electricity supply 

Forecast: February 2022

Forecast: February 2023

19

20

21A

22

23

24

22A

23

24

25

SA GDP growth

0,1% (6,4%)

4,9%

1,7% 1,8% 1,0%

2,3% 0,7% 1,5% 1,6%

Prime interest rate 
(year-end) 

Inflation 
(average CPI) 

Industry credit 
growth 

Rand/US$                  
(year-end)

SA fiscal deficit % 
of GDP1

SA govt debt            
% of GDP1

10,0%

7,0%

7,25% 8,5% 9,0% 9,5%

10,5% 11,0% 10,25% 10,25%

4,1%

3,3%

4,6%

4,9% 4,2% 4,3%

6,9% 5,5% 4,8% 4,8%

5,3%

1,2%

4,4%

4,5% 4,3% 4,7%

9,2% 5,0% 5,9% 6,4%

14,0

14,6

15,9

15,9

15,6

16,3

17,0

16,8

16,7

17,3

(3,6%)

(5,1%)

(9,9%)

(6,5%)

(5,7%)

(4,5%)

(4,6%)

(4,2%)

(4,0%)

(3,2%)

52%

56%

71%

67%

70%

71%

71%

72%

73%

74%

Short-term (2023 full-year) financial guidance based on current economic 
forecasts

2022
performance

2023 
guidance1

Key drivers/risks in 2023

NII
growth

+12%

Around 
mid-teens

▪ Advances growth broadly similar to 2022
▪ Ongoing NIM expansion – run-rate impact of 325 bps interest rate 
increases from 2022 & 50 bps increases in 2023, partially offset by 
asset mix changes & pricing pressures

CLR

89 bps

Within the top half 
of our 60 to 100 
bps TTC range

Impact of higher levels of load-shedding & interest rates 
Inflation high but trending down 

▪
▪
▪ High forecast risk in a difficult environment

NIR
growth

Expense
growth

+10%

+8%

Mid-single     

digits

▪ Ongoing main-banked client gains & cross-sell, as well as the 

expected closure of some renewable deals in H1 2023

▪ Muted trading environment & generally a higher 2022 base to grow 

off in other areas (eg private equity, MVFHA)

Mid-to-upper 
single digits

▪ Average annual salary increase of around 6% 
▪ Ongoing cost optimisation focus
▪ New regulatory costs (eg Twin Peaks) & impact of higher levels of 

inflation & Fx (on IT costs)

IFRS 17
changes

Minorities & non-
controlling interests 

(1%)

Higher growth

▪

Impact from higher JIBAR rates & additional new AT1 issuances

Capital
(CET1 ratio)

14,0%

Above TTC target 
range (11% to 12%)

▪ Remains above the top-end of board target range

NEDBANK GROUP LIMITED – 2022 Annual Financial Results
1This guidance is not a profit forecast, has not been reviewed or reported on by the group’s joint auditors & is based on the group’s current economic forecasts.

96

At the lower end of 
target range (1,75x 
to 2,25x)

▪ Supported by strong capital ratios & capital optimisation that are 

subject to all legal & regulatory approvals, & requirements being met

Source: Nedbank Group Economic Unit. | 1 Year ending March. 

Dividend

1,75x cover

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

94

Notes:

Notes:

48

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

49

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

New medium- & long-term targets that support shareholder value 
creation

Short 
term

Medium
term

Targets to 2023

DHEPS
> 2 565 cents
(2019 levels)

ROE
> 15%
(2019 levels)

Cost-to-income ratio
< 54%

Net Promoter Score
#1 bank
(from #3 in 2019)

Targets to 2025

> CPI + GDP + 5%
(CAGR to end-2025)

> 17%
(COE + ~2%)
by end-2025

< 52%
by end-2025

#1 bank

Long 
term

> CPI + GDP + 5%
(CAGR through the cycle)

>18%
(COE + ~3%)

< 50%

#1 bank

Thank you

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

97

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

99

Notes:

Notes:

Conclusion – the group’s strong 2022 financial performance & good strategic 
delivery position Nedbank well for the achievement of our 2023 targets & 
demonstrate ongoing progress towards our medium- & long-term targets

Disclaimer

Strong               

balance sheet

CET1: 14,0%

LCR: 161%

NSFR: 119%

ECL coverage: 3,37%

R5bn capital     

optimisation programme

Tangible proof of 
strategic delivery

ME IT build nearing 
completion

Strong digital growth

Client satisfaction up

Cost optimisation

Good momentum       

towards 2023 targets

DHEPS 2 565 cents

ROE > 15%

Delivering on          

targets that create 
shareholder value 

▪ Short term – 2023 

Cost-to-income < 54%

▪ Medium term – 2025  

Cross-sell, main-banked     
& market share growth

#1 in NPS

Purpose/ESG delivery

Active capital management

▪ Long term – not dated

Nedbank Group has acted in good faith and has made every reasonable effort to ensure the accuracy and
completeness of the information contained in this document, including all information that may be defined as
'forward-looking statements' within the meaning of United States securities legislation.

Forward-looking statements may be identified by words such as ‘believe’,
'estimate', 'intend', 'project', 'target', 'predict' and 'hope'.

'anticipate',

'expect',

'plan',

Forward-looking statements are not statements of fact, but statements by the management of Nedbank
Group based on its current estimates, projections, expectations, beliefs and assumptions regarding the
group's future performance.

No assurance can be given that forward-looking statements are correct and undue reliance should not be
placed on such statements.

The risks and uncertainties inherent in the forward-looking statements contained in this document include,
but are not limited to: changes to IFRS and the interpretations, applications and practices subject thereto as
they apply to past, present and future periods; domestic and international business and market conditions,
such as exchange rate and interest rate movements; changes in the domestic and international regulatory
and legislative environments; changes to domestic and international operational, social, economic and
political risks; and the effects of both current and future litigation.

Nedbank Group does not undertake to update any forward-looking statements contained in this document
and does not assume responsibility for any loss or damage arising as a result of the reliance by any party
thereon, including, but not limited to, loss of earnings or profits, or consequential loss or damage.

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

98

NEDBANK GROUP LIMITED – 2022 Annual Financial Results

100

Notes:

Notes:

50

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

51

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryMessage from ourChief ExecutiveResultspresentationMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

2022 Results commentary

industries run largely by state-owned monopolies, including 
electricity supply and distribution, logistics and transport (rail, port 
and road), and water supply. In addition, municipal service delivery 
is poor and levels of crime and corruption are unacceptably high. 
These are critical foundations required for business confidence, 
sustainable investment, higher economic growth and job creation, 
and more urgent action is needed.

Household finances deteriorated moderately in 2022. Growth in 
personal disposable income slowed, hurt by the surge in inflation 
during the first seven months of the year. The pressure on 
household finances was offset partly by higher wage settlements, 
modest employment gains, positive savings and relatively low 
household debt burdens. Household debt eased to a manageable 
62,8% of disposable income in Q3 2022 from a peak of 75,8% in 
Q2 2020. Although interest rates rose by a cumulative 350 basis 
points from November 2021, debt service costs edged only 
moderately higher to 7,5% of disposable income in the third quarter 
from a 14-year low of 6,8% at the end of 2021. Given relatively low 
debt-servicing costs, household demand for credit remained robust 
throughout 2022. Loans to households increased by 7,7% at the 
end of 2022, up from 5,4% at the end of 2021. Demand for most 
retail credit products improved, with the strongest growth recorded 
in home loans and vehicle finance. 

Corporate demand for credit also recovered in 2022. Loans to 
companies rebounded off a low base, growing by a robust 10,8%, 
up from 3,5% at the end of 2021. The boost came from a stronger 
growth in overdrafts and general loans, supported by a moderate 
recovery in fixed investment, which fared better than expected 
in 2022. The growth came primarily from pockets of activity in 
the renewable-energy sector and the ongoing digitisation and 
automation of operations. However, private companies started 
to cut back on capital expenditure in the second half of the year 
as confidence faded and domestic growth prospects diminished 
due to the global economic slowdown, growing fears of world 
recession, and the sharp escalation in the domestic electricity 
crisis. Encouragingly, growth in commercial mortgages improved 
as the drag from remote-working practices gradually eased, while 
instalment sales and leasing finance were supported by moderate 
growth in commercial-vehicle sales. The Nedbank Economic 
Unit’s capital expenditure project listing shows a moderation in 
fixed-investment activity in 2022 as strong local and domestic 
headwinds eroded business confidence. The value of new projects 
announced during the year fell to R249bn from R393bn in 
2021. The private sector remained the major driver, with planned 
new projects rising to R194bn, accounting for 78% of the total value 
of new projects announced in 2022. Capital projects by government 
and public corporations were subdued compared to the prior year 
and fell by 80%.

Inflation breached the 6% upper limit of the South African 
Reserve Bank (SARB) target range in May and peaked at 7,8% in 
July 2022 due to rising food and fuel prices triggered by Russia’s 
war on Ukraine and intermittent global supply chain bottlenecks. 
Inflation moderated over the second half of the year, easing to 
7,2% in December 2022 on the back of sharply lower global oil 
prices, improved global supply chains, and a steadier rand. With 
inflation still well above the 4,5% midpoint of SARB’s target range, 
the Monetary Policy Committee (MPC) tightened monetary policy 
significantly, lifting the prime rate to 10,50% in December 2022, up 
from 7,25% in December 2021. 

The higher interest rates were beneficial to banks (endowment 
income), while credit growth and client transactional activity 
continued to rebound post the Covid-19 pandemic. The inflationary 
pressures and impact of 325 bps interest rates hikes are, however, 
starting to become evident in credit loss metrics in some segments 
and products. Capital market activity remained muted and the JSE 
All-share Index declined by 1%, moderating the performance in 
equity-linked portfolios. Against this backdrop, the South African 
banking sector continues to demonstrate strong levels of resilience 
and remains well capitalised, liquid and profitable.

Banking and economic environment 
in 2022
Global economic conditions deteriorated throughout 2022 as 
Russia’s invasion of Ukraine pushed international energy, food 
and other commodity prices sharply higher, adding to global 
inflationary pressures. In advanced countries, inflation increased 
to around 40-year highs, forcing the US Federal Reserve and 
other major central banks to tighten monetary policy much more 
aggressively than previously expected. Persistent inflation and 
sharply higher interest rates eroded confidence, household 
incomes, company profits and global demand in most countries. 
As a result, global economic activity slowed noticeably during the 
second half of the year. The International Monetary Fund (IMF) 
estimates that world growth slowed to 3,4% in 2022 from 6,2% 
in 2021.

The downturn was most pronounced in advanced countries, where 
the surge in the cost of living and the rapid and largely unexpected 
increases in interest rates weighed on consumer confidence and 
spending. According to the IMF, growth in advanced countries 
slowed to 2,7% in 2022 from 5,4% in 2021. While many emerging 
and developing countries initially benefited from the war-induced 
increase in commodity prices, slower growth in advanced 
countries, coupled with the loss of momentum in China due to 
strict Covid-19 lockdowns and the slump in the property market, 
resulted in falling commodity prices and weaker export demand 
in the second half of the year. At the same time, developing 
economies also battled with the erosive effects of rising inflation 
and tighter monetary policies. As a result, growth in emerging and 
developing countries moderated to 3,9% in 2022 from 6,7% in 
2021. 

The South African economy proved relatively resilient in the 
face of multiple domestic and global shocks, including the war in 
Ukraine, destructive floods in KwaZulu-Natal in early April 2022, 
persistent power outages throughout the year, and the lockdowns 
in China over May and June 2022. Despite this challenging 
environment, the economy still managed to expand by 2,3% 
yoy over the first three quarters of the year. However, economic 
conditions deteriorated further over the final quarter of 2022 as 
the country’s electricity crisis worsened, global growth slowed, 
commodity prices dipped and the pressure on household income 
from the earlier surge in inflation and the increases in interest rates 
intensified. Given the disruptive shocks and the slowdown towards 
year-end, real gross domestic product (GDP) growth is forecast 
to be 2,3% for 2022, down from a more robust 4,9% in 2021. 
Notwithstanding some progress on structural reforms such as the 
5G spectrum auction and some renewable-energy developments, 
delivery of reforms remains too slow, particularly in the network 

2022 results 
commentary 

52

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

53

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  resultsResultspresentationMessage from ourChief Executive2022 resultscommentaryStrategic progress
Our strategy gives us a clear framework of where we want to focus 
as a purpose-led organisation and what we need to do to meet our 
short-term, medium-term and long-term targets. 

In 2022 we achieved diluted headline earnings per share (DHEPS) 
of 2 806 cents. This is already greater than the 2023 DHEPS target 
we set of 2 565 cents, being the DHEPS level achieved in 2019, and 
we are pleased to have reached the target a year earlier than we 
initially planned. We continue to make solid progress towards the 
remaining 2023 financial targets of a return on equity (ROE) greater 
than the 2019 level (15,0%), a cost-to-income ratio lower than 54% 
(2019: 56,5%) and maintaining a #1 ranking in NPS (2019: #3) by 
the end of 2023. 

Our newly set medium-term (2025) and long-term targets, which 
are discussed in more detail in the outlook section, endeavour 
to achieve sustainable DHEPS growth, increase our ROE beyond 
our 2023 targets and decrease our cost-to-income ratio further. 
Through execution on our strategy, we seek to meet these targets 
and create value by growing revenue faster than expenses, 
while increasing levels of productivity, both strongly enabled 
by technology, and maintaining world-class risk and capital 
management metrics. We are focusing on growing our share of 
transactional main-banked clients and related deposits across 
all our businesses and ensuring we deliver market-leading client 
experiences that will help us attract new clients and a deeper share 
of wallet among existing clients. We believe a large opportunity 
exists to grow insurance income across the group, from the base of 
R2,4bn in 2022, as we focus on bringing new products to market, 
increase product penetration and enhance cross-sell metrics via 
our digital channels. To boost productivity and improve operational 
efficiency, we are building on and accelerating efforts in optimising 
our operating model in a more digital world by leveraging the 
technology platforms we have put in place. Our world-class risk 
management capabilities will ensure that we balance risk and 
reward trade-offs appropriately.

Our strategy is enabled by our Managed Evolution (ME) technology 
programme and delivered through five strategic value unlocks: 
delivering innovative market-leading client solutions; engaging 
in ongoing disruptive market activities (underpinned by digital 
leadership); focusing on areas that create value (known as strategic 
portfolio tilt); driving efficient execution (including target operating 
model enhancements); and creating positive impacts, including 
delivering on our purpose of using our financial expertise to do 
good, while maintaining our leadership in environmental, social and 
governance (ESG) matters. 

The group’s technology strategy and ME transformation 
programme is focused on building a modern, modular and digital 
IT stack. At the end of 2022 we reached 91% build completion 
and the programme is aiming for full completion by the end of 
2024, with the refactoring and modernisation of our core banking 
systems as one of the final components. Given the significant 
progress over the past few years, the group’s intangible software 
assets on the balance sheet ended 2022 at R8,3bn, having 
peaked in 2021 at R8,9bn, in line with reducing levels of IT cash 
flow spend that peaked in 2017 at around R2,3bn and is expected 
to remain around the R1,6bn level going forward (2022: R1,3bn). 
The rationalisation, standardisation and simplification of our core 
banking systems have resulted in a reduction from 250 large 
systems down to 69 (now within our target range of 60 to 75), 
enabling reduced infrastructure and support and maintenance 
costs, less complexity, increased agility in adopting new 
innovations, and higher levels of systems stability at the top-end 
of the industry (2022: 99,3% system uptime). The benefits of ME 
are evident in the digital progress we have made, as well as the 
realisation of benefits through our target operating model and 
expense optimisation programmes. 

The following highlights the strategic progress made in 2022:

•  Delivering innovative, market-leading client solutions

•  Digital client onboarding, sales and servicing (Eclipse 
for retail clients and Nedbank Business Hub (NBH) for 
business clients): Our simplified digital client-onboarding 
platforms for individual and juristic (business) clients 
continue to mature and expand, enabling clients to 
open FICA-compliant accounts remotely through our 
employee-assisted and self-service digital channels. These 
provide a seamless omnichannel experience and include our 
apps, online banking, kiosks, contact centre and in-branch 
channels. The processing of product sales to individuals 
via Eclipse includes six of our top retail products, being 
transactional products, personal loans, card issuing, home 
loans, investments and overdrafts, as well as more than 
170 services. In 2022, MyCover Funeral plans, foreign 
exchange and student loans were enabled on the Eclipse 
platform. The juristic client onboarding in Retail and Business 
Banking (RBB) and Corporate and Investment Banking (CIB) 
started with the roll-out of the NBH, leveraging our new 
digital tokenless security and enabling a step change in 
client experience for businesses. The NBH is a convenient 
platform for clients from which they can have a single view 
of their relevant digital offerings, and also transact and apply 
for products (transacting, lending and borrowing) or services. 
From a digital servicing perspective, an additional 100+ 
juristic services are planned to be digitised by the end of 
2023. In recognition of the progress made, NBH was recently 
recognised at the Digital Banker Middle East and Africa 
(MEA) Innovation Awards 2022, winning the Outstanding 
Digital Transformation by a Transaction/Wholesale Bank in 
Covid-19 Award for outstanding digital transformation.

•  Apps: Nedbank Money app clients reached the key milestone 
of 2,0 million active clients and was up by 23%. Transaction 
volumes on the Money app increased by 35% (up by 253% 
since 2019) and transaction values increased by 27% (up by 
233% since 2019). Revenue from value-added services grew 
by 25% (up by 129% since 2019) across prepaid data, voucher 
and electricity purchases, as well as LOTTO and Send-iMali. 
The Nedbank Private Wealth app, which offers integrated 
local and international banking capabilities, recorded a 9% 
increase in transaction volumes. The Nedbank Money App 
(Africa) has proven to be the channel of choice across our 
Nedbank Africa Regions (NAR) subsidiaries owing to the 
convenience, wide functionality and great user experiences. 
The total number of app users at the end of 2022 for NAR 
exceeded 108 000, up by 29%. In support Nedbank was 
recognised for Excellence in Mobile Banking at the Finnovex 
Southern Africa Awards 2022.

•  Digital outcomes: Our digital initiatives helped us to increase 

the number of digitally active retail clients in SA by 13% 
to 2,6 million. This now represents 39% of total active 
retail clients (2021: 36% and 2019: 28%) and 68% of retail 
main-banked clients (2021: 64% and 2019: 49%). Retail digital 
transaction volumes in SA increased by 18% (by 76% since 
2019) and transaction values up by 16% (up by 40% since 
2019). Digitally active clients across the NAR business grew 
by 18% and now represents 57% of its total active client base.

•  Great client experiences: The outcome of our digital 

innovations was evident in higher levels of client satisfaction, 
as illustrated in Nedbank being rated the second-best 
large bank on the Consulta Net Promoter Score (NPS) in 
2021. In 2022 Consulta did not conduct its industrywide 
NPS and SA-sci surveys, and we contracted Kantor, a 
credible and independent research company, to complete a 
similar, statistically valid, NPS survey among South African 
consumers. Pleasingly, based on this research, Nedbank 
ranked #1 in NPS among South African banks, reaching 
our 2023 target a year earlier than expected. Direct client 

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

feedback across our digital channels also recorded high 
levels of client satisfaction, with digital NPS scores of 
more than 70 (similar to 2021). This highlights the higher 
relative client satisfaction levels associated with digital 
experiences. Additionally, in the 2022 Ask Africa Orange 
Index, Nedbank also ranked as the #1 large universal bank in 
SA and #3 overall. Our apps remain highly rated on the Apple 
and Google app stores, with lifetime store client ratings for 
the Nedbank Money, Nedbank Private Wealth and Nedbank 
Money (Africa) achieving scores of 4,1, 4,7 and 3,5 (out of 
five) respectively. To support great client experiences in the 
commercial-banking market, Nedbank Business Banking was 
strategically repositioned as Nedbank Commercial Banking 
to better represent the comprehensive range of services and 
products we offer to medium-, large-, and mid-corporate-sized 
businesses. We also rebranded our Professional Banking 
offering to Private Clients. Related to this, Nedbank was 
recognised as Best Private Bank for Digital Customer Service 
in Africa at the 2022 Professional Wealth Management Wealth 
Tech Awards. Nedbank Wealth won the coveted Archetype: 
Wealthy Family Award at the 2022 Intellidex Awards. 

•  Ongoing disruptive market activities

•  Avo super app: Our Avo super app that enables clients to 
buy essential products and services online and have them 
delivered to their home with seamless secure payments 
has since its launch in app stores in June 2020, signed up 
more than 2,0 million users, up by 1,9 times yoy and active 
users are up almost five times. To enable delivery, Avo 
now has access to over 12 000 drivers on its delivery fleet 
nationwide as product orders continue to grow exponentially, 
with a fourfold yoy increase in gross merchandise value 
and a sevenfold increase when including internal Nedbank 
procurement via the platform. At the end of 2022, more than 
20 000 businesses, up by 15%, were registered to offer 
their products and services on this e-commerce platform. 
Avo Auto, a virtual vehicle mall that was launched in 2021, 
now hosts over 200 MFC-accredited dealers, with more 
than 8 000 vehicles available on the platform. During the 
year we launched Avo B2B Marketplace, making it easier for 
business buyers and sellers to connect, anywhere, anytime, on 
a secure platform. Avo also continued to increase its number 
of partners to drive scale with our newest partnerships with 
Apple, Dell and Uber Direct, highlighting the increasing appeal 
of Avo as a destination marketplace to assist global brands 
and manufacturers in realising their growth aspirations. 
The launch of Avo in our first NAR subsidiary is being planned 
for Q1 2023. In recognition of the progress we have made, 
Nedbank won the Excellence in Innovation Banking App South 
Africa (Nedbank Avo) Award at the Global Banking and Finance 
Awards 2022.

•  APIs: After being the first bank in Africa to launch an API 
platform (API_Marketplace), we made good progress in 
scaling the platform and driving our open-banking strategy. 
The number of third parties active on API_Marketplace 
continued to grow and increased to 56 (2021: 45, 2020: 17). 
In 2022, we completed the development of our first API 
product that is made available outside of SA in the Common 
Monetary Area (CMA) countries (Namibia, Lesotho and 
Eswatini). At the Asian Banker Financial Technology Innovation 
Awards 2022, Nedbank was recognised for Best API and Open 
Banking Implementation.

•  Karri app: The Karri app, developed by Karri in partnership with 
Nedbank, is an integrated message-based payment, collection 
and reconciliation app for solving a niche problem experienced 
by schools. The app enables parents to make school-related 
payments within seconds while it also alleviates the need 
for parents and children to carry cash and schools from 
the burden of receiving and administering cash payments. 
The Karri app is one of the most popular apps in SA and is 
used by over 1 000 schools, with a database of parents and 

children in excess of 1,5 million. Karri has seen exponential 
growth in 2022, setting all-time records across all key value 
drivers. Active monthly users were up by 40%, payment values 
were up by 122% and the number of payments was up by 90%. 
The Karri partnership is well positioned to broaden the value to 
schools, parents and children across SA.

•  Focusing on areas that create value

•  We continue to focus on areas that create value, particularly 
through our strategic portfolio tilt 2.0 (SPT 2.0) initiative, 
which is a groupwide strategy focused on growing profitable 
market share in selected areas through integrated client-led 
asset/liability client value propositions (CVPs), leveraging the 
point of origination to increase the levels of cross-sell with a 
keen focus on growing the transactional-banking relationship 
and main-banked market share. In 2022, main-banked 
clients in retail grew by 6% to 3,24 million and cross-sell 
was 1,94 (compared with 1,86 in 2021 and 1,71 in 2019). 
CIB gained 25 new primary clients in the period. In NAR total 
clients increased by 7% to over 360 000, of which around 
162 000 are main-banked clients.

•  Over the past 12 months, as reported in December 2022 SARB 
BA900 returns, we increased market share in retail overdrafts 
(from 9,9% to 12,9%) and household transactional deposits 
(from 13,5% to 13,9%) and household non-transactional (from 
16,8% to 17,2%), noting a market share gain of 1% in H2 2022 –
 the former by bringing a new competitive overdraft product to 
market and the latter as a result of our strategic focus on and 
actions relating to this key deposit category. Given increasing 
risks in the environment, we have slowed growth in some key 
products areas by, among others, tightening credit criteria, 
which resulted in market shares declining slightly in personal 
loans (from 12,2% to 11,6%) and vehicle finance (from 36,3% 
to 35,4%). The home loans market remains competitive and 
strategic actions to address a historic market share decline 
have proven to be successful, as market share remained 
broadly stable at 14,1%, improving by 0,1% in the second 
half of the year. In wholesale lending we remained selective 
in granting loans, resulting in a decline in term loan market 
share (from 16,8% to 15,6%), although we grew advances 
significantly stronger in H2 2022. In commercial mortgages 
we remained selective in origination and reduced our market 
share (from 37,2% to 36,8%).

•  Driving efficient execution 

•  Unlocking benefits through technology: Our Target Operating 

Model 2.0 (TOM 2.0) programme, which was launched in 
2021, is aimed at optimising the shape of our infrastructure 
(branches and corporate real estate), shifting our RBB 
organisational structure so that it is more client-centred and 
optimising our shared-services functions across the group 
as a direct result of the digital benefits from ME. In 2022 we 
recorded benefits of R0,6bn, bringing the cumulative number 
to R1,5bn, on our way to unlocking benefits of R2,5bn by the 
end of 2023. During the year we expanded the scope beyond 
cost optimisation initiatives to also optimise our operating 
model across the group in areas such as risk management, 
data and payments, as well as commercialising and enhancing 
delivery on our purpose.

•  Branch optimisation: The digitisation of services in RBB and 
changing client behaviour have enabled us to reduce branch 
teller volumes by 63% since 2019. To date, as we optimise the 
shape of our infrastructure through Project Imagine (our new 
digitally focused outlets), branch floor space has decreased 
by 18 000 m2 in 2022 (cumulatively by 84 000 m2 from 
2014 levels) to 164 000 m2. 

•  Real estate optimisation: Through our strategy of 

consolidating and standardising our own buildings, our 
number of campus sites (offices) has decreased from 31 to 
24 over the past four years. Since 2016 we have saved around 
143 000 m2 in floor space including 27 000 m2 in 2022. 

54

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

55

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  resultsResultspresentationMessage from ourChief Executive2022 resultscommentary•  Our efforts in sustainability and ESG matters were externally 
recognised, including through Nedbank winning the Best 
Corporate ESG Strategy South Africa Award at the prestigious 
Global Banking and Finance Awards 2022 and being named 
a winner in Sustainability Reporting in Financials (Banking) 
and runner-up of Best Climate-Related Reporting in ESG 
Investing’s 2022 ESG Reporting Awards. We retained our 
top-tier ESG ratings with the following scores and rankings: 
MSCI – AAA (upgraded from AA and now within the top 5% of 
global banks); Sustainalytics – low-risk score of 17,2 (top 8% 
of 384 diversified banks); ISS – C rating (within the top 10% of 
global banks); FTSE Russell – 3,9 rating out of five (top 26% of 
global banks and a FTSE4Good Index constituent); and S&P 
Global – score of 67 out of 100 (a top-tier South African bank).  

Overview of 2022 results
Nedbank Group delivered a strong financial performance for the 
12 months to 31 December 2022 when compared to the 12 months 
to 31 December 2021 (prior period). Headline earnings (HE) 
increased by 20% to R14 049m, driven by a strong revenue growth, 
a slightly higher impairment charge and a well-managed expense 
base. 

HEPS and basic EPS increased by 20% to 2 886 cents and by 
27% to 2 932 cents respectively, in line with the trading statement 
released on 3 March 2023. In the trading statement we noted that 
HEPS and basic EPS were expected to increase by between 17% 
and 22%, and 24% and 29% respectively. DHEPS increased by 19% 
to 2 806 cents and is above the 2 565 cents achieved in 2019 (set 
as a key 2023 financial target for the group in March 2021 after the 
Covid-19 pandemic and lockdowns). 

Return on equity (ROE) for the period increased to 14,0%, above 
the prior period of 12,5%, assisted by the group’s improved return 
on assets that increased from 0,98% to 1,14%. The group’s ROE 
remained below our estimated cost of equity (COE) of 14,9%. 
Net asset value (NAV) per share of 21 533 cents increased by 
5%, compared with 20 493 cents in 2021, while tangible NAV of 
18 937 cents increased by 7%, compared with the 17 770 in the 
prior period. 

The group’s balance sheet remained very strong, and capital and 
liquidity positions improved further to multi-year highs. CET1 and 
tier 1 capital ratios of 14,0% and 15,5% respectively increased from 
the 31 December 2021 levels and are well above board-approved 
target ranges and SARB minimum requirements. The average LCR 
for the fourth quarter of 161% and an NSFR of 119% were well 
above the 100% regulatory minimums and board-approved targets. 
On the back of strong earnings growth and capital and liquidity 
positions, the group declared a final dividend of 866 cents per 
share, up by 14% (December 2021: 758 cents per share), bringing 
the total dividend for 2022 to 1 649 cents per share, up by 38%, 
both at record levels for the group. The final dividend was declared 
at 1,75 times cover (payout ratio of 57%), at the bottom end of the 
group’s board-approved dividend target range of 1,75 to 2,25 times.

Cluster financial performance 
The group’s HE increase of 20% to R14 049m was supported by 
strong performances across all our business clusters. All business 
clusters reported double-digit HE growth and higher ROEs, and 
with the exception of NAR, all clusters delivered ROEs above the 
group’s cost of equity (COE), with surplus capital held at the Centre 
diluting overall ROE. 

Over the next few years we will continue to optimise the 
portfolio by enhancing workstation use through flexible 
office constructs to support more dynamic ways of work, as 
well as leveraging successful work-from-home experiences. 
Our optimal workplace distribution mix for campus 
employees is expected to settle at around 50% at Nedbank 
premises on any given weekday, 30% hybrid and 20% 
working from home or remotely. In 2022, on average, 8% of 
campus employees worked from our offices permanently, 
58% worked in a hybrid construct and 34% from home. 

•  RBB reorganisation: In 2020 we started the implementation 
of Project Phoenix, which was aimed at shifting our RBB 
organisational structure from being ‘product-led, supported 
by client and channel views’ to being ‘client-segment-led, 
supported by product and channel views’. We concluded 
phases one and two of our journey during 2021, moving 
from product-focused expert knowledge to centres 
of excellence with product insights present across the 
value chain, as well as the restructure of the cluster and 
divisional executive roles and the next tiers in line with 
the competencies required to deliver on the outcomes of 
the value chain accountabilities. In 2022 we commenced 
phase three, which focused on driving increased levels of 
process standardisation and consolidation, combined with 
digitisation through automation (straight-through processing 
or robotic process automation), leveraging the client-centred 
technology investments we have made, enabling digital 
client onboarding and enhanced cross-sell of additional 
products through simplified processes. These investments 
have assisted us in consolidating middle and back offices 
within the cluster, unlocking efficiencies. 

•  Groupwide shared-services optimisation: We have 

increased our focus on ensuring efficient and effective 
central group functions including marketing, risk, human 
resources, finance and technology. In addition, we are in 
the process of further optimising smarter supply chain and 
procurement capabilities. In 2022 our total group permanent 
headcount declined by 937 or 3% (and 3 288 or 11% since 
2019), largely through natural attrition.

•  Creating positive impacts

•  Fulfilling our purpose of using our financial expertise to do 
good is best demonstrated through our ongoing delivery 
against the United Nations (UN) Sustainable Development 
Goals (SDGs), our continued focus on leading in ESG 
matters, and our sustainable-development finance (SDF) 
commitments as we tilt our portfolio to areas that create 
positive impacts. At 31 December 2022, we had exposures 
of R123bn (2021: R108bn) that support SDF, representing 
14% of the group’s gross loans and advances. By the end 
of 2025, it is our ambition to increase our SDF-related 
exposures to around 20% of the group’s total gross loans 
and advances. This will be underpinned by more than 
R150bn in support of new SDF that is aligned with the SDGs 
(from our starting base in 2021). 

•  Building on our history of climate and environmental 

leadership, including the commitment to have zero fossil 
fuel exposure by 2045 (which is in line with science-based 
targets), we are in the process of developing sectoral 
glidepaths, that will inform the timelines or rate of exit 
from the coal, oil and gas sectors in line with the ongoing 
changing context. These science-based glidepaths have 
been completed, using 2022 as the baseline and with the 
first interim target set for 2030. We will be utilising them 
internally during 2023 with public disclosure as part of our 
2023 year-end reporting. In addition to the fossil fuel glide 
paths, we plan on disclosing our energy generation glidepath 
as well as the roll-out plan for disclosing further glidepaths in 
climate-sensitive sectors.

56

Nedbank Group Annual Results 2022

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

HE

(Rm)

ROE

(%)

Change

(%)

2022

2021

2022

2021

CIB

RBB

Wealth

NAR

Centre

14

12

18

64

6 399

5 097

1 131

975

447

5 605

4 532

962

594

(4)

17,7

16,0

26,1

13,8

15,3

13,7

21,2

9,3

Group

20

14 049

11 689

14,0

12,5

HE in CIB increased by 14% to R6,4bn, and the cluster delivered 
an ROE of 17,7%. HE was driven primarily by a 43% decrease in 
impairments as shown in its credit loss ratio (CLR) declining to 
22 bps (2021: 42 bps), within the cluster through-the-cycle (TTC) 
target range of 15 bps to 45 bps. NII increased by 10%, supported 
by average interest-earning banking asset (AIEBA) growth of 7% 
to R362bn and a higher net interest margin (NIM). NIR increased 
by 5%, with strong growth achieved in the equity portfolio, coupled 
with a 13% increase in net commission and fees, offset by a 9% 
decline in trading revenue, which was impacted by unfavourable 
conditions in the debt and interest rate markets. Expenses 
increased by 9%, mainly from higher performance-linked costs, 
resulting in a cost-to-income ratio of 44,6%. 

HE in RBB increased by 12% to R5,1bn, delivering an ROE of 
16,0%. The main drivers were 11% growth in revenue and expense 
increases that were curtailed below inflationary levels, offset 
by higher impairments. NII grew 12%, driven by an increase in 
loans and advances on the back of strong new-loan payouts of 
approximately R121bn and by a widening of the NIM that benefited 
from positive endowment (higher interest rates), and an increase 
in liability margins stemming from more favourable funding 
spreads. NIR increased by 8%, showing the ongoing improvement 
in client transactional activity, due to higher levels of cross-sell 
and strong main-banked client gains, and good growth in card 
interchange revenue. Expenses were very well managed, growing 
by 5%, enabling the cluster cost-to-income ratio to decrease 
to 61,0% from 64,0% in 2021. Impairments increased by 28%, 
driven by 7% advances growth, as well as the impacts of the more 
difficult macroeconomic environment and higher interest rates on 
rate-sensitive products. 

HE in Nedbank Wealth increased by 18% to R1,1bn and the cluster 
delivered an ROE of 26,1%. The cluster’s financial performance 
was driven by the benefit of higher local and international 
interest rates on NII and credit impairment releases as a result 
of better-than-expected recoveries. This was partially offset by 
insurance claims resulting from the floods in KwaZulu-Natal in 
the first half of the year, and the impact of negative equity market 
performance on assets-under-management (AUM) fees locally 
and internationally, advice fees in Wealth Management, and 
shareholder returns in Insurance. 

HE in NAR increased by 64% to R975m and its ROE increased 
to 13,8%. The performance shows an improved performance 
in the Southern African Development Community (SADC) 
operations, with HE up by over 100% to R365m (2021: R71m) as 
well as a continued strong recovery from Ecobank Transnational 
Incorporated (ETI) that was partially offset by providing for the 
estimated R175m impact on Nedbank’s associate income from the 
Ghanaian sovereign debt restructures that emerged in December 
2022 and into 2023. ETI contributed HE of R610m (2021: R523m). 
The stronger performance of the SADC operations was driven 
mainly by increases in NII (up by 15%) and NIR (up by 23%). 

The performance in the Centre shows primarily the base effect 
of the impacts of the unrealised fair-value losses from macro 
fair-value hedge accounting mismatches in 2021 that did not 

recur, a R200m (pre-tax) central impairment release in 2022, 
compared with a R300m increase in 2021, and the endowment 
benefit from higher interest rates on the average R11,8bn 
surplus capital held in the centre. 

Financial performance 
Net interest income 
NII increased by 12% to R36 277m, in line with the group’s guidance 
of NII growth of low double digits, driven by 6% growth in AIEBA to 
R922bn and an increase in the group’s NIM. The increase in AIEBA 
was driven by growth of 7% in higher-yielding average RBB banking 
loans and advances and 7% growth in average CIB banking loans 
and advances.

NIM increased by 20 bps to 3,93% from the 3,73% reported in 
2021. This increase was driven by a positive endowment rate 
impact due to higher interest rates, improved liability pricing and 
mix changes, higher yields in NAR and positive basis risk impacts. 
The increase was partially offset by a negative asset mix impact 
due to slower growth in higher-yielding advances and stronger 
growth in lower-yielding advances, as well as negative asset pricing 
impacts from increased levels of competition. NIM was also diluted 
by the impact of moving the foreign currency loan portfolio, with 
lower-yielding assets into the banking book (previously trading book) 
in line with the regulatory requirements under the Fundamental 
Review of the Trading Book (FRTB). Nedbank is positively positioned 
for a rise in interest rates, gaining an additional R1,6bn NII (pre-tax) 
for each 100 bps increase in interest rates over 12 months and the 
benefits of interest increases in 2022 will run-rate into 2023.

Impairments charge on loans and 
advances 
The group’s impairment charge increased by 13% to R7 381m. 
The key drivers of the increase include a 7% growth in gross banking 
loans and advances, higher impairments in the home loans and 
vehicle finance portfolios in RBB and a small number of corporate 
clients that migrated to stage 3 loans, partially offset by overlay 
releases previously held for anticipated defaults. The group’s CLR 
increased to 89 bps (2021: 83 bps) and remained within the group’s 
TTC target range of 60 bps to 100 bps and in line with the full-year 
2022 guidance range of between 80 bps and 100 bps.

Average 
banking 
advances (%)

2022

2021

44

50

3

3

0,22

1,61

(0,20)

1,02

0,42

1,34

0,09

0,72

TTC target 
ranges

0,15–0,45

1,20–1,75

0,20–0,40

0,85–1,20

100

0,89

0,83

0,60–1,00

CLR (%)

CIB

RBB

Wealth

NAR

Group

Impairments in CIB decreased by 43% to R805m and its CLR, at 
22 bps, which remained within its TTC target range of 15 bps to 
45 bps, was below the 42 bps reported in 2021. These declines 
were driven by the curing and migration of various exposures in 
stage 2 and stage 3 loans and the associated overlays that were 
previously held for potential risk migration, now catered for in-model. 
The impairment charge includes appropriate provisioning for clients 
in the agriculture and commercial-property sectors that moved into 
business rescue. The commercial-property portfolio reported a CLR 
of 28 bps, similar to the 30 bps reported in 2021. Developments in 
the commercial-property office portfolio continue to be monitored 
closely, with the industrial and retail sectors having recovered from 
the Covid-19 challenges. The office sector remains a key focus, with 
the average vacancies in the Nedbank office portfolio well below the 
market average. 

Nedbank Group Annual Results 2022

57

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  resultsResultspresentationMessage from ourChief Executive2022 resultscommentary 
 
 
 
 
 
 
In RBB impairments increased by 28% to R6 613m, showing the 
impacts of once-off benefits in 2021 (lower base), higher interest 
rates, as well as a deteriorating macroeconomic outlook. The RBB 
CLR, at 161 bps, was within the top-half of its TTC target range of 
120 bps to 175 bps. Adjusting for benefits relating to the release 
of Covid-19 overlays and the curing of Directive 7/2015 accounts 
of R713m (as we communicated in our 2021 reporting), the RBB 
CLR in 2021 was 153 bps (134 bps reported) and therefore, on 
a normalised basis, the CLR was up by 8 bps in 2022. Secured 
lending (home loans and vehicle finance), with mostly variable 
interest rates, experienced an increase in impairments into the 
second half of the year as the cumulative impact of interest rate 
hikes took effect. From a personal-loans perspective, there was 
less direct exposure to interest rates due to the fixed-rate nature of 
the product, but clients continue to be vulnerable given inflationary 
pressures, although this has been somewhat offset by credit policy 
tightening in 2021 and 2022. 

Nedbank Wealth reported a CLR of -20 bps, driven by the release 
of client-specific overlays as a result of better-than-expected 
recoveries. NAR reported an increase in impairments of 31% 
to R220m, and its CLR at 102 bps is within the NAR TTC target 
range of 85 bps to 120 bps, driven by additional provisions raised 
on specific wholesale exposures and ECL model reviews that 
incorporate a higher interest rate and an inflation cycle. Nedbank 
has no direct exposures to Ukraine and Russia and has insignificant 
indirect exposure.

Judgemental overlays decreased to R1,4bn (Dec 2021: R3,0bn) and 
now include no Covid-19-related overlays. During 2022, we raised 
R1,25bn in new overlays and released R0,90bn of existing overlays, 
both via the income statement. In addition, R1,95bn of historic 
overlays are now catered for in-model (no income statement 
impact). Ongoing overlays are held for emerging risks not yet 
showing in our models, including client and industry-specific 
overlays. The group’s central provision has declined by R200m 
since December 2021, with R300m remaining in place to account 
for forward-looking information and risks not yet showing in the 
data and impairment models.

The group’s balance sheet expected credit loss (ECL) increased 
from R26,6bn (2021) to R27,9bn, showing prudent provisioning. 
The increase was driven by the R7,4bn impairment charge, higher 
post-write-off recoveries of R1,6m (2021: R1,4bn) and higher levels 
of write-offs at R8,6bn (2021: R8,1bn). The overall ECL coverage 
ratio remained high at 3,37% (of total loans and advances), driven 
by a higher contribution from stage 3 loans. The ratio was slightly 
up from December 2021 (3,32%) and much higher than the 
pre-Covid-19 level of 2,26% (December 2019). The group’s stage 
1 coverage ratio decreased slightly to 0,60% (December 2021: 
0,69%) as stage 1 loans grew 7%, broadly in line with the growth 
in gross banking loans and advances. The stage 1 coverage ratio 
remains higher than the pre-Covid-19 level of 0,48% (December 
2019). Stage 2 coverage increased to 7,0% (December 2021: 
6,4%), primarily as a result of migrations out of stage 2 and the 
release of overlays. Stage 2 coverage also remains well above 
the pre-Covid-19 levels of 5,3% (December 2019). The stage 
3 coverage ratio reduced to 34,3% (December 2021: 38,0%) as 
some highly collateralised CIB clients moved from stage 2 into 
stage 3. 

Non-interest revenue and income
NIR increased by 10% to R27 301m, driven by a strong insurance 
performance, solid commission and fees growth and equity 
revaluations, as well as the previously communicated base effects 
of unrealised fair-value losses from macro fair-value hedge 
accounting mismatches recorded in H1 2021 that did not recur. This 
strong performance was partially offset by the continued impact 
of unfavourable domestic market conditions on trading income 
and asset management income and the delay in the closure of 

renewable energy deals and related NIR to 2023. The growth in NIR 
was ahead of the guidance provided during the group’s pre-close 
update in Q4 2022. 

•  Net commission and fees income increased by 7% to R18 964m, 
driven by an ongoing improvement in transactional activity in 
RBB as evidenced through increased levels of client spend, 
cash withdrawals and purchases of value-added services, 
main-banked client growth in RBB, which ended the year at 
3,2m, up 6%, benefitting from strong sales and improved levels 
of cross-sell. Net commission and fees income in RBB increased 
by 8% and in CIB by 13%, the latter driven by increased levels of 
new and existing transactions, mainly within Investment Banking, 
and 25 primary clients wins. 

•  Insurance income increased by 18% to R2 369m. The life 

portfolio benefited from lower death and funeral claims, with the 
strong performance partially offset by accounting for insurance 
claims (net of reinsurance) relating to the KwaZulu-Natal 
floods in April 2022 and the base impact of benefiting from 
the implementation of a revised asset-and-liability matching 
strategy in 2021. 

•  Trading income decreased by 7% to R4 166m as unfavourable 

conditions impacted the debt and interest rate markets. 

•  Equity revaluations of R815m (2021: R650m) were driven by 

higher positive revaluations, mainly within the property finance 
portfolio. 

•  The unrealised fair-value losses of R833m from accounting 

mismatches in 2021 did not recur, with the unrealised profit of 
R187m in 2022 largely the result of the group’s successful macro 
fair-value hedge accounting methodology enhancements in the 
second half of 2021 and first half of 2022. 

•  Other NIR was driven by foreign currency gains in Zimbabwe 
on US dollar capital as a result of hyperinflationary conditions 
(largely offset in the net monetary loss) as well as the 
reclassification of the net monetary loss on the face of the 
income statement. To provide comparability, the base year (2021) 
has been restated accordingly. Given the significant inflationary 
pressures in Zimbabwe, the net monetary loss increased by more 
than 100% to R419m (2021: R138m loss), which contributed 
to a HE loss of R125m (2021: R58m loss). However, as the 
Zimbabwean dollar depreciated against the US dollar by 517% 
and the rand by 478%, a R442m foreign exchange gain on 
Nedbank Zimbabwe’s foreign currency holdings was recognised 
in NIR.

Expenses
The increase in expenses of 8% to R36 425m shows the 
impacts of higher variable-pay incentives, ongoing investment 
in technology and digital solutions, and the normalisation 
of some expenses such as marketing and travel post the 
Covid-19 pandemic. Excluding variable-pay incentive costs and 
other staff costs, expenses increased by 5%, highlighting diligent 
cost management in an environment of rising inflation and weaker 
exchange rates. 

•  Staff-related costs increased by 11% following: 

•  salary and wages increased by 4%, including average 

2022 annual salary increase of 4,6% (bargaining-unit increase 
of 5,2%) and a 3% reduction in employee numbers, largely 
through natural attrition;

•  a 19% increase in short-term incentives (STIs) and a 38% 

increase in long-term incentives (LTIs), driven by the impact 
of the group’s improved financial performance on variable 
incentives; and 

•  other staff costs relating to lower returns from employee 

benefit assets and expensing more IT staff development costs 
(not capitalised), increased by more than 100%.

58

Nedbank Group Annual Results 2022

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

•  Computer-processing costs increased by 3% to R6 494m, 

showing an increase in the amortisation charge of 9% (slowing 
from the growth of 19% in 2021), as well as an investment 
in digital solutions. As our ME technology IT build reaches 
material completion, the growth rates in computer-processing 
costs and amortisation continues to slow, along with benefits 
from lower depreciation and computer-processing lease 
charges, particularly as we leverage cloud-based solutions. 
Given our digital fast-lane technology innovation capabilities, 
we have been able to deliver other smaller projects that are 
not capitalised and, as a result, higher levels of staff costs have 
been expensed through staff-related costs. 

•  Marketing costs increased by 17% to R1 554m off a low 
2021 base and show the group’s focus on increasing 
Nedbank’s share of voice in the market in support of revenue 
growth and the return of certain corporate sponsorships. 
Communication and travel increased by 22% as operations 
returned closer to business-as-usual levels after the 
Covid-19 pandemic, while fees and insurances costs increased 
by 8% as result of higher sales-related expenses, aligned with 
strong card-issuing revenue growth.

•  Other cost lines show good management of discretionary 

spend and the non-staff-related benefits of TOM 2.0 as seen 
in the 4% decline in occupation and accommodation costs. 

The group’s increase in expenses of 8% was lower than the 
increase in revenue, including associate income, of 11%, resulting 
in a positive JAWS ratio of 3% and the cost-to-income ratio 
decreasing to 56,5% (2021: 57,8%). 

Earnings from associates
Associate income increased by 10% to R879m and includes 
associate income of R779m, relating to the group’s 21% 
shareholding in ETI for the period (up by 14% when compared 
with R686m in 2021). This includes accounting for our share of 
ETI’s Q4 2021 and 9M 2022 earnings (in line with our policy of 
accounting for our share of ETI’s attributable earnings a quarter 
in arrear) and any significant transactions or events that occurred 
between 1 October 2022 and 31 December 2022. During 
December 2022, the Government of Ghana announced its 
intention to restructure its local and external debt. The Ghanaian 
Finance Minister announced that Ghana was entering a voluntary 
domestic debt restructure programme for its local debt, while 
indicating that it will not service its external debts. This led to 
a default event when Ghana’s Eurobond coupon payments 
were not made in January 2023. Nedbank concluded its own 
governance review process for the 2022 full-year results and 
in accordance with our accounting policy, estimated our share 
of the impact of the Ghanaian sovereign debt restructure 
programme on ETI, using publicly available information, such as 
Ecobank Ghana’s published financial statements, and published 
economic data and reports on the restructuring. The impact 
was an estimated R175m after tax reduction in associate 
income. The total effect of ETI on the group’s HE was a profit of 
R610m (2021: R523m), including the R168m impact of funding 
costs. The gross return on the original ETI investment was 12,4% 
(2021: 11,0%).

Statement of financial position
Banking loans and advances
Gross banking loans and advances increased by 7% to R863bn, 
driven by ongoing growth momentum in RBB gross loans and 
advances and a strong recovery in CIB banking loans and advances 
in H2 2022. 

Gross banking loans and advances growth by cluster was as follows:

Rm 

CIB

RBB

Wealth 

NAR

Centre1

Group

Change 

(%)

2022

2021

8

7

(4)

3

382 250

429 564

29 395

22 902

(>100)

(1 342)

352 487

400 301

30 729

22 325

1 112

7

862 769

806 954

1

Includes macro fair-value hedge-accounted portfolios and 
disclosure reallocations.

CIB gross banking loans and advances increased by 8% to R382bn, 
supported by an increase in credit demand in the second half of 
the year. The recovery in CIB loans and advances growth has been 
driven by strong performances in the mining and resources, oil and 
gas, and leverage and diversified finance businesses, as well as 
sustainable development finance. Growth in commercial-property 
loans and advances remained muted at 3% as we focused on 
originating high-quality deals and managing risks. 

RBB gross loans and advances increased by 7% to R430bn, driven 
by strong growth in our commercial-banking and small-business 
segments, as well as solid growth in the secured-lending portfolios. 
Unsecured-lending disbursal growth remained subdued but 
is anticipated to improve as the macroeconomic environment 
improves and new digital solutions are commercialised. Commercial 
Banking gross loans and advances grew by 9% as client utilisation 
of existing facilities increased, although we noted cautious 
borrowing behaviour, with new-loan payouts flat around R27bn. 
Home loans in RBB grew by 8%, slightly ahead of market growth, 
while MFC (vehicle finance) loans increased by 6%, resulting in us 
maintaining our market-leading position. Overall new-loan payouts 
in RBB increased by 3% to R121bn in 2022.

Deposits
Deposits increased by 7% to over R1 trillion for the first time, with 
total funding-related liabilities increasing by 6% to R1,1 trillion and 
the group’s loan-to-deposit ratio decreasing to 85% (December 
2021: 86%). 

Within our business clusters, CIB grew deposits by 1%, RBB by 8% 
and Wealth by 5%, NAR deposits decreased by 2% and the Centre 
grew by 43%. 

Many clients termed out short-term deposits into longer-term 
deposits due to the favourable interest rate environment. As a 
result, CASA accounts, along with cash management deposits, 
decreased by 5%. Individually, current accounts increased by 4%, 
aligned with our SPT 2.0 objectives. In contrast, call and term 
deposits increased by 12% and fixed deposits increased by 20%. 
Negotiable certificates of deposit (NCDs) increased by 44% off a 
low base as institutional clients had appetite in 2022 to invest in 
high-quality bank paper, noting the decreasing yield in treasury 
bills. Foreign funding, although small in relative terms for Nedbank 
at 7% of total funding, increased by 29% due to foreign lending 
requirements. 

Nedbank Group Annual Results 2022

59

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  resultsResultspresentationMessage from ourChief Executive2022 resultscommentary 
 
 
Funding and liquidity
The group achieved a quarterly average long-term funding ratio 
of 28,4%, which is above the industry average of around 22,3%, 
as a result of the proactive management of Nedbank’s long-term 
funding profile. 

The group’s December 2022 quarter average LCR of 161% (Dec 
2021: 128%) exceeded the minimum regulatory requirement of 
100%, with the group maintaining appropriate operational buffers to 
absorb seasonal, cyclical and systemic volatility. 

HQLA (Rm)

Net cash outflows (Rm)

Liquidity coverage ratio (%)2

LCR regulatory minimum (%)

NSFR (%)

NSFR regulatory minimum 
(%)

2 Average for the fourth quarter.

2022

2021

224 963

140 138

160,5

100,0

119,1

100,0

207 105

161 678

128,1

80,0

116,1

100,0

Nedbank’s proactive management of its high-quality liquid asset 
(HQLA) buffers, the implementation of the cash surplus monetary 
policy transmission mechanism and the favourable tilt in the 
diversified deposit mix resulted in the yoy increase in the LCR to 
161%. Nedbank Group has significant sources of quick liquidity, 
which include HQLA of R286bn, representing 23% of total assets.

Nedbank exceeded the minimum regulatory NSFR requirement 
of 100% with the December 2022 ratio of 119%. The structural 
liquidity position of the group continued to be strong as a result 
of the effective management of the balance sheet growth 
and the implementation of the cash surplus monetary policy 
transmission mechanism.

Capital
The group remains strongly capitalised, with capital ratios 
significantly above the minimum regulatory requirements and 
board-approved target ranges, shown in a CET1 ratio of 14,0% 
(Dec 2021: 12,8%) and a tier 1 ratio of 15,5% (Dec 2021: 14,3%). 
The increase in the CET1 ratio was driven by strong organic earnings 
generation and a marginal reduction in risk-weighted assets 
(RWAs). The reduction in RWA was due mainly to lower counterparty 
credit risk as a result of market movements and lower market risk 
due to a general risk reduction across the trading portfolio in market 
risk, partially offset by an increase in credit risk in line with the 
balance sheet growth. The impacts of strong earnings growth and 
RWA changes were partly offset by R7,8bn of dividends paid during 
2022 relating to the 2021 final and 2022 interim dividends.

The group continues to focus on maintaining an optimal capital 
structure through the use of a full range of capital instruments. 
The group enhanced its tier 1 ratio by issuing additional tier 
1 instruments amounting to R1,5bn and redeeming R600m during 
the year. The total CAR was further impacted by the issuance of 
R1,4bn and the redemption of R2,5bn of tier 2 instruments, in line 
with the group’s capital plan. 

Basel III 
capital 
ratios (%)

CET1

Tier 1

Total CAR

2022

2021

Internal 
target 
range

Regulatory 
minimum3

14,0

15,5

18,1

12,8

14,3

17,2

11,0–12,0

> 12,0

> 14,5

8,5

10,3

12,5

(Ratios include unappropriated profits.)

3 The Pillar 2A capital requirement for all banks as per Directive 5/2021 was 

reinstated, with effect from 1 January 2022, to 50 bps at CET1, 75 bps at tier 
1 and 100 bps for the total capital ratio. Nedbank in turn recalibrated its board 
approved internal targets with effect from 1 January 2022 to align with this 
reinstatement. 

Using our financial expertise to 
do good
We remain committed to fulfilling our purpose of using our 
financial expertise to do good and to contribute to the well-being 
and growth of the societies in which we operate by delivering value 
to our employees, clients, shareholders, regulators and society.

Employees
•  We maintained our focus on the physical, mental and financial 

well-being of our employees by continuing to provide well-being 
solutions and interventions to all of them. 

•  Approximately 3 800 employees in KwaZulu-Natal who were 
adversely impacted by the floods in April and May 2022 were 
supported with the provision of food, water and accommodation, 
where necessary. 

•  Employee engagement levels remained high, with our 

2022 Workforce Insights Pulse Survey highlighting that 74% 
of participating employees are proud to work at Nedbank, and 
our ‘Great place to work’ NPS score improved from 19 to 22, the 
highest level since inception of the survey. 

•  During the year, our Agility Centre successfully redeployed 
235 employees into alternative roles within Nedbank, while 
63 employees have regrettably been retrenched as a result 
of necessary operational changes. A key focus has been 
on timeous reskilling and upskilling to enable employees 
to transition to future internal roles. Employees are also 
supported with ‘outskilling’ support to empower them with 
relevant market-related skills should outplacement or external 
redeployment be necessary. 

•  We have paid our 25 924 employees’ salaries and benefits of 

R19,9bn and concluded annual salary increases of 5,2% for our 
bargaining-unit employees, with non-bargaining-unit employees 
receiving increases of 4,0%. The blended average employee 
salary increase was 4,6% in 2022.

•  In 2022 training spend was R939m, and employees were 

encouraged to use the Flow Time Wednesday afternoons for 
upskilling and online learning towards cultivating a learning 
culture within the organisation. 

•  In 2022 our hybrid work model saw 58% of our employees 

working in a hybrid fashion. This promotes flexibility and allows 
employees to return to the workplace in an integrated and 
natural manner. 

•  To ensure that Nedbank remains relevant in a transforming 
society we continued to focus on transformation as a key 
imperative. We remain strongly representative of a diverse 
talent complement, with 81% of total employees (2021: 80%) 
being black African, Coloured or Indian (ACI), ACI representation 
at board level increasing to 67% (2021: 62%) and at executive 
level at 39% (2021: 46%). Pleasingly, we continue to record 
improvements in ACI employee representation at senior- and 
middle-management levels. Female representation at board 

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

•  In acknowledgement of Nedbank’s leadership and progress 

made on ESG-related disclosures, Nedbank was recently ranked 
first in the Refinitiv Satrix SA Inclusion and Diversity Index, 
which shows the progress we have made on matters of diversity, 
equity and inclusion, and we remained at the top-end of various 
ESG ratings when compared with local and international peers.

•  We ensured transparent, relevant and timeous reporting; 
ensured market-leading disclosures to shareholders; and 
participated in numerous virtual investor engagements in 2022, 
which were accompanied by high levels of investor attendance. 
Foreign equity shareholding levels increased to 33,2% 
(December 2021: 31,4%). 

•  On 1 April 2022 Nedbank Group ordinary shares started trading 
on A2X Markets (A2X) via a secondary listing. The secondary 
listing on A2X complements our existing listings on the 
Johannesburg Stock Exchange (JSE) and the Namibian Stock 
Exchange (NSX) by giving our investors the opportunity to 
source additional liquidity and save money when they transact, 
thereby benefiting Nedbank shareholders. Since listing, the 
Nedbank share has been a regular top-10-traded equity on 
the exchange.

Regulators
We continued to work closely with the government, regulators and 
the Banking Association South Africa (BASA) to ensure the safety 
and soundness of the South African banking system.

Key regulatory developments in 2022 included the following:

•  The systemic capital risk Pillar 2A reinstatement, which 
reinstates the Pillar 2A capital requirement back to the 
pre-Covid-19 levels of 50 bps, 75 bps and 100 bps for CET1, tier 
1 and total capital respectively, has been in effect from 1 January 
2022 based on Directive 5/2021.

•  In August 2022 SARB fully migrated from a cash deficit (money 
market shortage) monetary policy transmission mechanism to 
a cash surplus (floor) system, given that the cash deficit system 
was proving both difficult and costly to implement on the back 
of a significant increase in domestic structural liquidity in the 
period following the onset of the Great Lockdown Crisis (GLC). 
The resultant effect was that the banking system switched from 
a managed shortage of approximately R30bn to a surplus of 
approximately R50bn. The switch from a cash deficit system 
to a cash surplus system should be net positive for the banking 
sector, with the most significant benefit being a reduction in the 
cost of funding at the short end of the funding curve, while also 
offering banks an option to diversify their HQLA portfolios and/or 
extend additional credit and liquidity to the real economy.

•  Basel III reforms: In September 2022, the Prudential Authority 
(PA) published a proposed directive with amendments to the 
regulations relating to banks, addressing key matters related to 
the Basel III post-crisis reforms; revisions to the standardised 
and the internal ratings-based approaches for credit risk; the 
new standardised approach for operational risk; refinements 
to the definition of the leverage ratio exposure measure and 
revised output floors that place a limit on the regulatory capital 
benefits that a bank using internal models can derive relative 
to the standardised approaches. The PA has endeavoured to 
understand the potential impact, costs and benefits of the 
proposed amendments to the regulations.

level improved to 27% (2021: 23%), at executive level it remained 
at 46% and among total employees it was 62% (2021: 61%). 

•  In 2022 we were formally recognised for our efforts towards 
transformation and diversity, and won two awards at the 21st 
Top Empowerment Awards, namely the Top Empowered 
Company: Youth Employment Service (YES) Initiative Award 
and the Top Empowered Company: Enterprise and Supplier 
Development Award.

Clients 
•  Delivering market-leading client experiences remains a 

key priority for us as we continued to build on the positive 
outcomes of the 2021 Consulta survey, where we achieved the 
#2 position among South African banks on client satisfaction 
metrics. In 2022, based on an independent survey conducted 
by Kantar (replacing Consulta that did not conduct their 
2022 client satisfaction survey), Nedbank ranked #1 among the 
South African banks on NPS. In addition, we also improved our 
ranking to become the #1 bank on social-media net sentiment 
(average ranking over the past 12 months) up from #2 in 2021, as 
measured by Salesforce Social Studio. 

•  We safeguarded more than R1 trillion in deposits at 

competitive rates.

•  We supported clients by advancing R341bn (2021: R228bn) 
in new loans to enable them to finance their homes, vehicles 
and education, as well as grow their businesses, increasingly in 
support of the UN SDGs.

•  Our clients’ access to banking products and services improved 
as clients continue their shift to digital channel usage. Digitally 
active retail users increased by 13% to 2,6 million (up by 45% 
since 2019). Our end-to-end digital onboarding, sales and 
servicing capabilities, as part of our ME technology journey, 
supported the increase in digital sales as a percentage of total 
sales in RBB to 53% (from 12% in 2019). During the year we also 
reached the milestone of having opened 200 Imagine branches, 
which are more digitally and sales focused. 

•  In support of clients impacted by the floods in KwaZulu-Natal, 
all available platforms were used to inform clients of branch 
closures and the nearest operational branches in the affected 
areas. 

•  In recognition of the value-add to our clients and our leadership 
position in key industries, segments and products, Nedbank won 
various awards, including the Best Retail Bank in Africa and SA 
and the Best SME Bank in SA at The Asian Banker Awards 2022, 
Best Boutique Private Bank for a fourth year running at the 
2022 Wealth Briefing MENA Awards for Excellence. Nedbank 
Private Wealth won the award for Total Wealth Planning – High 
Net Worth at the Private Asset Managers Awards 2022.

Shareholders
•  The group’s strong financial performance, operational delivery 
and good strategic progress supported a 21% increase in the 
Nedbank share price in 2022, outperforming the South African 
Banks Index, which increased by 12% and the JSE All Share 
Index, which declined by 1%. 

•  A very strong capital and liquidity position at 31 December 

2022 supported the declaration of a final dividend for 2022 of 
866 cents per share, and a total dividend of 1 649 cents per 
share, an increase of 38% on 2021.

•  We successfully hosted our third virtual annual general 

meeting (AGM) in 2022 although votes on our remuneration 
implementation report and remuneration policy at 72,9% and 
71,7% respectively, were below the required 75%. Given the high 
level of our ongoing shareholder engagements, we received no 
shareholder meeting requests in response to reaching out to 
shareholders that may have voted against remuneration and 
we continue to engage constructively with all shareholders on 
these matters.

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•  The Financial Sector Laws Amendment Bill (FSLAB) was 

promulgated on 28 January 2022, giving rise to the Financial 
Sector Laws Amendment Act 23 of 2021 (FSLAA) and established 
the following:

•  SARB as the resolution authority (RA). A key element 

in conducting a credible open-bank resolution strategy 
includes the power of statutory bail-in, where creditors and 
shareholders will absorb losses of the failing institution. 
For this purpose, SARB introduced first loss after capital 
(Flac) instruments, which are non-regulatory, bail-inable debt 
instruments that will contribute to a designated institution’s 
total loss-absorbing capacity (TLAC). On 19 May 2021 SARB 
issued a discussion paper titled ‘Proposed principles and 
requirements for Flac instruments’ providing guidance on the 
characteristics, calibration and implementation period for Flac 
instruments. SARB is expected to publish a draft prudential 
standard following industry consultation and engagement 
on the initial discussion paper. Depending on the outcome 
of the final Flac calibration methodology and Nedbank’s 
associated minimum Flac requirement to be determined by 
SARB, it is anticipated that there would be additional cost 
implications as the bank issues new Flac instruments and 
replaces maturing senior unsecured debt (SUD) instruments 
with Flac instruments at a marginally higher cost, given the 
higher loss absorption associated with Flac instruments 
compared to SUD. Furthermore, in line with implementing 
SA’s resolution framework, the first set of draft resolution 
standards (RA01) titled ‘Stays on early termination rights and 
resolution moratoria on contracts of designated institutions in 
resolution’ was released, for industry comment, in September 
2022. The second set of draft resolution standards (RA02), for 
industry comment, was released shortly after, in November 
2022, and pertains to the transfer of assets and liabilities of 
designated institutions in resolution. Nedbank, together with 
the industry, continues to engage and collaborate with SARB 
regarding the practicalities of implementing SA’s resolution 
framework. The next step is for the Minister of Finance to 
publish the FSLAA commencement schedule, which will 
provide further guidance on the operationalisation of the 
Resolution Framework. 

•  The Corporation for Deposit Insurance (CODI), as a separate 
entity within SARB has been mandated to manage a deposit 
insurance scheme in SA, designed to protect depositors’ funds 
and enhance financial stability. The Deposit Insurance Levels 
and Administration Bills are dependent on the promulgation 
of CODI’s secondary legislation that will, among other things, 
specify the limit of cover for CODI’s protection and the 
calculation of banks’ covered deposits, which is the basis for 
the levy and premium calculations. The group’s initial impact 
assessments suggest, once promulgated, an annual CODI 
cost of approximately R220m for a covered deposit balance 
of approximately R100bn. The covered balance is the amount 
covered by CODI for a unique depositor after applying the 
coverage limit which is currently proposed at R100 000. 

•  In February 2023, the Financial Action Task Force (FATF) 

placed SA on its grey list as the country is deemed to pose 
a high money-laundering and terrorist-financing risk given 
weaknesses in parts of the country’s anti- money-laundering 
(AML) and combating the financing of terrorism (CFT) systems. 
On the positive side, FAFT informed the SA government that 
it recognised the significant and positive progress made by 
the country in addressing the 67 recommended actions or 
deficiencies raised in the 2019 review. Eight areas of strategic 
deficiencies relating to the effective implementation of SA’s 
AML and CFT laws required further and sustained progress. 
In response to the grey-listing, the National Treasury noted: ‘… 
there are no items on the action plan that relate directly to the 
preventive measures in respect of the financial sector. This 
reflects the significant progress in the application of a risk-based 
approach to the supervision of banks and insurers. National 
Treasury therefore expects that the increased monitoring will 

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Nedbank Group Annual Results 2022

have limited impact on financial stability and costs of doing 
business with South Africa. This will, however, be monitored 
closely. Importantly, the costs of increased monitoring will be 
substantially lower than the long-term costs of allowing South 
Africa’s economy to be contaminated by the flows of proceeds 
of crime and corruption.’ Nedbank has adequate AML, CFT and 
sanctions measures in place and is well prepared to deal with any 
potential higher levels of due diligence from global correspondent 
banks and other intermediary financial institutions involved in 
transactions with South African entities. 

•  In May 2022, S&P Global (S&P) revised its outlook on Nedbank 
to ‘positive’ and affirmed our global and national scale ratings, 
including issuer ratings. The revised outlook followed S&P’s 
decision to revise its outlook on SA to ‘positive’ from ‘stable’ on 
‘resilient external sector performance’. 

•  We hold investments of over R181bn in government and public 

sector bonds as part of our HQLA requirements. 

•  We made cash taxation payments relating to direct, indirect and 
employee taxes, as well as other taxation, of R11,5bn across the 
group (2021: R11,2bn). 

Society
Banks play a central role in driving sustainable socioeconomic 
development for the benefit of all stakeholders and helping create 
the desired future by providing capital for investment in the real 
economy. We acknowledge that we, alongside our stakeholders, 
operate in a nested, interdependent system. This means that for our 
business to succeed, we need a thriving economy, a well-functioning 
society and a healthy environment. We also recognise that 
sustainability issues such as climate change, inequality, social 
justice and, most recently, pandemics are playing an increasingly 
material role in shaping this system. Our purpose guides our 
strategy, behaviours and actions towards the delivery of long-term 
system value for us and our stakeholders. Together, the SDGs (as 
forward-looking strategic levers) and ESG keep us on track to fulfil 
our purpose.

We have adopted the UN SDGs as a framework for measuring 
delivery on our purpose and prioritised nine of the 17 SDGs where 
we believe we have the greatest ability to deliver meaningful impact 
through our core business. Our focus on SDF sees us supporting 
clients to deliberately deliver positive social and environmental 
outcomes across a wide range of sectors in support of a Just 
Transition. At 31 December 2022, we had exposures of R123bn 
(2021: R108bn) that support SDF, representing 14% of the group’s 
gross loans and advances. By the end of 2025, it is our ambition to 
increase our SDF exposures to around 20% of the group’s total gross 
loans and advances. This will be achieved by support for more than 
R150bn in new SDF that is aligned with the SDGs, by the end of 2025 
(from our starting base in 2021). Key highlights for 2022 include 
the following:

•  Quality education (SDG 4): We provided R238m of combined 
financing towards student loans and student accommodation 
in 2022, supporting 934 student loans (3 670 over the past 
five years) and for 168 student beds (around 43 000 since 
2015). Our corporate social investment (CSI) spend totalled 
R127m in 2022, with 64% of this allocated to skills development 
and education.

•  Clean water and sanitation (SDG 6): We provided R500m 
(2021: R800m) in financing towards clean-water provision 
relating to public sector reticulation and sanitation projects, 
agricultural sector and commercial and industrial businesses. 
In our own operations we have been a net-zero operational water 
user since 2018 through our support of the WWF-SA Water 
Balance Programme, which removes invasive alien trees in key 
water-scarce areas. In our operations we decreased our total 
water consumption by a further 7% and by 43% when compared 
with the average 2019 base. This decrease was driven by ongoing 
water restriction measures, floorspace consolidation and reduced 
levels of employees at our campus sites.

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•  Affordable and clean energy (SDG 7): We partnered with Hohm 

Energy to finance and install solar power solutions in SA for 
homeowners, thereby making solar-energy funding available to 
all, including non-Nedbank clients. These solar solutions enable 
households to move off Eskom’s grid, or to at least lower their 
dependency on the power utility during load-shedding. Nedbank 
is the lead arranger on four projects in the emergency round 
Risk Mitigation IPPPP (expected to close H1 2023). We held 
preferred-bidder status in round 5 for four projects (expected to 
close in H1 2023) and participated in round 6, where 860 MW 
were allocated and Nedbank was awarded preferred bidder 
status for 300 MW (in total Nedbank supported 22 projects, 
totalling 3,8 GW). A total of 3 340 MW was not allocated 
given Eskom transmission and distribution limitations.  In the 
Renewable Energy Independent Power Producer Procurement 
Programme (REIPPPP) we have arranged 42 transactions in 
renewable-energy projects to date in rounds 1 to 4, giving us 
exposures of R26bn. With regards to private financing, the lifting 
of the licensing floor limited for energy projects in the private 
sector (embedded generation) post the announcement of the 
president’s Energy Action Plan on 25 July 2022 was positive 
and is enabling many of our clients to reduce their carbon 
footprint while ensuring energy certainty. Our private power 
generation (commercial) businesses, as well as, small business 
and residences amounted to R1,2bn in 2022 and we have a strong 
pipeline in place for 2023. Our recently completed Nedbank 
Namibia head-office campus received a 6-star greenstar rating, 
making it in the first Nedbank building to achieve this grading 
and placing it the ‘world leadership’ category of green buildings. 
In our own operations we reduced our own high-carbon-emission 
electricity consumption by 10% to 101 699 MWh, excluding 
own generation and renewable-electricity certificates (RECs). 
To supplement our own PV-produced electricity towards greener 
and self-generated renewable energy, in November 2022 we 
commenced wheeling green power from independent power 
producers to reduce our carbon emissions in our own operations 
which resulted in 1,5% of own green energy usage in 2022, with 
an aim to increase this to more than 30% of energy consumption 
by the end of 2025. In 2022, Nedbank received recognition from 
Global Finance for ‘Outstanding leadership in green bonds’ as well 
as ‘Outstanding leadership in sustainability-linked bonds’.

•  Decent work and economic growth (SDG 8): We increased 

our support for small businesses and their owners, evident in 
loan exposures of R20,7bn (up by 6%), and provided banking 
solutions to more than 300 000 small-and-medium-enterprise 
(SME) clients. In 2022 we welcomed our third intake of more 
than 1 800 Youth Employment Service (YES) participants as 
we continue to make an impact on the South African youth and 
their families and communities. To date, over 7 000 previously 
unemployed youth have been provided the opportunity of 
employment through participating in Nedbank’s YES programme 
and many of them were permanently employed (within Nedbank 
and the YES programme partners) after having participated in 
the programme.

•  Reduced inequalities (SDG 10): We maintained our level 

1 broad-based black economic empowerment (BBBEE) status and 
were acknowledged at the 21st Top Empowerment Awards as the 
Top Empowered Company for the YES initiative and enterprise 
and supplier development. To support the cash flow needs of 
small businesses, we ensured, as part of our commitment to the 
#PayIn30 Campaign, that 91% of SMEs were paid within 30 days 
of receiving their invoices.

•  Sustainable cities and communities (SDG 11): The value of 

affordable home loans paid out for lower-income households 
increased by more than 100% to R3,5bn, equating to over 
5 500 homes. We also provided finance of R952m towards the 
development of 4 978 affordable-housing units. We provided 
R25bn worth of funding to date for the construction of buildings 
that conform to green building standards. We approved R513m 
in loans to support the development of 964 Edge-certified 
residential units for 2021 Green Residential Development Bond.

•  Strengthening the means of implementation and revitalising 
the global partnership for sustainable development (SDG 
17): In 2022 Nedbank became a signatory to the UN-backed 
Principles for Responsible Investment (PRI). Responsible 
investing has been a key focus for Nedgroup Investments for 
some time and this will augment the work we are already doing 
with our partner fund managers and aligns well with growing 
regulatory requirements. We are committed to the following 
six principles: incorporation of ESG issues into investment 
analysis and decision-making processes; being active owners 
and incorporating ESG issues into our ownership policies and 
practices; seeking appropriate disclosure on ESG issues by 
the entities in which we invest; and promoting acceptance and 
implementation of these principles.

The impact of higher levels 
of load-shedding
The higher levels of electricity outages (load-shedding) in the 
second half of the year had a limited impact on Nedbank’s own 
operations, but have a material negative impact on many of 
our clients, although as a result of the electricity shortage the 
opportunity for clients in renewable-energy finance and private 
power generation have become larger. 

Nedbank’s own operations
Generator run-time in our own operations, including offices and 
branches, increased by over 200% and diesel-related expenses 
were up just over 100% to R59m in 2022. Load-shedding had 
no material impact on our ATMs, branches and point-of-sale 
(POS) devices as we leveraged our wide coverage of sustainable 
back-up power solutions. While our physical points of presence 
remained largely unaffected, call centre and digital channels 
have seen an increase in utilisation. We also experienced little 
impact in our processing operations as our businesses have been 
working around load-shedding schedules and employees that 
work from home have been going to the office as a contingency, 
when needed.

Impact on our clients
Load-shedding has increasingly become a catalyst for renewable- 
and embedded-energy investments to support both SA’s Just 
Energy Transition and for individuals and companies to reduce 
their exposure to Eskom. This is creating a strong runway for 
bank advances growth in this sector. However, electricity outages 
adversely impact business and consumer confidence, and, as 
a result, GDP growth will be negatively impacted in 2023 and 
beyond. From an SME perspective, load-shedding is making it 
increasingly difficult to start a business.

From a credit quality perspective, we have not seen a material 
impact on our impairments or CLR in 2022 yet. However, we 
are becoming concerned, as risks take time to emerge and the 
impacts on business intensify the longer the outages persist. 
In our small-business and commercial-business segments, 
clients in the following industries are more exposed: agriculture, 
manufacturing, restaurants, food services, retail (supply chain) 
and tourism. Some have and may incur operational losses (such 
as the impact of products perishing) while at the same time 
absorb increasing levels of operational costs (such as the use 
of generators). Corporate clients, in general, are more resilient 
given their strong balance sheets after deleveraging post 
Covid-19, but we keep monitoring the impact on clients that 
may be more impacted. Recent SARB analysis on the impact of 
load-shedding suggests that the economy has partially adapted to 
stages 1 and 2 load-shedding, which costs about R1m per working 
day in lost gross value added (GVA), but the costs to the economy 
in lost production escalate exponentially to about R408m per day 
at stage 4, and up to R899m per day at stage 6. 

Nedbank Group Annual Results 2022

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•  Expense growth to be around mid-to-upper single digits, 
showing the impacts average salary increases in 2023 of 
around 6%, higher levels of profitability on variable incentives, 
inflationary and exchange rate pressures, and the introduction 
of new regulatory fees such as Twin Peaks, partially offset by 
ongoing cost optimisation. 

•  Minorities and non-controlling interest growth to accelerate in 
2023, showing the impacts from additional AT1 issuances and 
higher JIBAR rates.

•  CET1 capital ratio to remain above the top-end of the 

board-approved target range of 11% to 12%. 

•  Dividend payments, subject to board approval, to be at the 

lower end of the group’s target range of 1,75 times to 2,25 times.

IFRS 17: Insurance Contracts replaces IFRS 4 and is effective 
from 1 January 2023. The group will restate comparative 
information for 2022 applying the transitional provisions to 
IFRS 17. The implementation of IFRS 17 will likely result in a 
positive impact on the cost-to-income ratio, as expenses directly 
related to insurance products will be required recognised in NIR. 
The transition to IFRS17 is expected to have an immaterial impact 
on the group’s capital.

Our medium-term targets that we set for end-2023 relating to 
DHEPS being above 2 565 cents (achieved in 2022), ROE above 
15% and a cost-to-income ratio below 54% remain unchanged. 
Following good momentum and a strong 2022 financial 
performance we remain focused on delivering the remainder of 
these 2023 targets. 

As part of our 2023 to 2025 business planning, we have set new 
medium-term targets to 2025, and long-term targets to support 
our focus on ongoing value creation for shareholders. By the end 
of 2025 we aim to have grown DHEPS by more than a compound 
annual growth rate (CAGR) of GDP growth + CPI + 5% from the 
2022 base, achieve an ROE of more than 17% (around COE plus 
2%) and a cost-to-income ratio below 52%. These targets are 
based on the group’s macroeconomic assumptions set in February 
2023 and ongoing delivery on our strategic initiatives as key 
enablers. To achieve these, revenue is expected to grow ahead of 
expenses, driven by higher levels of endowment income and solid 
advances growth (including participating in renewable energy and 
infrastructure opportunities in CIB and maintaining momentum 
in RBB), while NIR growth is expected to remain robust, driven by 
main-banked client gains and cross-sell, a more favourable trading 
environment and ongoing strong associate income growth from 
our investment in ETI. Expense optimisation remains top of mind, 
while IT amortisation growth is expected to slow further as our ME 
technology investment completes by the end of 2024. The group’s 
CLR is expected to remain within the TTC target range of 60 bps 
to 100 bps. Capital levels, including the group’s R5bn capital 
optimisation programme, are expected to remain strong, with 
dividends likely to be paid at the lower end of the group’s cover 
policy (1,75 times to 2,25 times), subject to board approval. 

In the long-term we aim to increase our ROE further to 18% or 
more (around COE plus 3%) and cost-to-income to below 50%.

Metric

2022

Full-year 

performance6

2023 outlook

Medium-term 

target (2025)

Long-term 

target

ROE

14,0%

> 15% (target) 

> 17% (around COE + 2%)

> 18% (around COE + 3%)

Growth in DHEPS

19%

Strong positive growth

> consumer price index

+ GDP growth + 5% CAGR

CLR

89 bps

Between 80 bps and 100 bps

Between 60 bps and 100 bps

of average banking advances

Cost-to-income ratio 
(including associate 
income)

56,5%

< 54% (target) 

< 52%

< 50%

CET1 capital adequacy 
ratio 

14,0%

Above the top-end of target 
range

Dividend cover

1,75 times

At the lower end of our target 
range of 1,75–2,25 times

11,0–12,0%

1,75–2,25 times

6 COE is currently forecast to be just below 15% in 2023 to 2025.

Shareholders are advised that all guidance is based on organic earnings and our latest macroeconomic outlook. This guidance has not 
been reviewed or reported on by the group’s joint auditors.

Economic outlook
The global economic environment is expected to deteriorate 
further in 2023. The slowdown in advanced countries is likely 
to intensify as the prior year’s surge in inflation, sharply higher 
interest rates, and reduced wealth effects hurt household incomes 
and spending, while the war in Ukraine, uncertain energy supplies, 
sharply higher production costs, and sluggish global growth 
prospects erode company profits and subdue fixed investment. 
Emerging and developing countries face similar challenges, with 
slower growth in advanced countries likely to weigh on export 
earnings, while higher inflation and interest rates will subdue 
domestic demand. However, China’s decision to abandon its strict 
zero-Covid policy will provide some support to global trade and 
commodity prices as industrial activity in China rebounds from 
over a year of intermittent strict lockdowns. The risk of sovereign 
defaults will remain high, with many developing countries with 
substantial exposure to foreign debt struggling to meet debt 
obligations given extremely limited fiscal space, a relatively strong 
US dollar and sharply higher US interest rates. While China’s 
reopening has improved the outlook for 2023, the IMF still expects 
global growth to slow to 2,9% in 2023. Advanced countries are 
forecast to grow by a weak 1,2%, while emerging and developing 
countries are projected to expand by 4,0%. Sub-Saharan Africa 
will likely remain relatively resilient, with the region’s economy 
forecast to expand at a similar pace to 2022 of around 3,8% in 
2023. Although the world economy tries to navigate a soft landing, 
the risk of recession remains significant. With considerable 
uncertainty surrounding the outlook for world growth, inflation and 
interest rates, global risk appetites and markets are likely to remain 
volatile, highly sensitive to any signs of weaker-than-expected 
growth outcomes, sticky underlying inflation and therefore the 
threat that US interest rates could rise further or stay high for 
longer than most currently anticipate.

In SA economic conditions deteriorated significantly in early 2023, 
hurt by a sharp escalation in rolling blackouts as the country’s 
electricity shortage escalated. Load-shedding is likely to continue 
at elevated levels throughout 2023, and combined with slower 
global demand and softer commodity prices will negatively impact 
domestic production and exports, resulting in a wider current 
account deficit in 2023. Furthermore, the rise in inflation and 
higher interest rates will continue to weigh on household incomes 
and contain consumer spending. While fixed investment will be 
supported by renewable-energy projects, the upside will be limited 
by regular power outages and weaker domestic and global growth 
prospects, along with easing commodity prices, slow progress 
with structural reforms and persistent policy uncertainties that will 
continue to hurt investor sentiment. We expect capital spending to 
slow in 2023 as gross fixed capital formation (GFCF) is forecast to 
grow by 1,3%, down from an estimated 4,5% in 2022. The Nedbank 
Group Economic Unit expects real GDP growth to slow to around 
0,7% in 2023, before gaining moderate upward traction to 1,5%, 
1,6% and 1,8% in 2024, 2025 and 2026 respectively. 

Inflation in SA is forecast to ease gradually in 2023, as international 
oil, food and other imported prices moderate from the highs 
of 2022 and global supply chains improve. Inflation is forecast 
to average 5,5% in 2023. Thereafter, inflation is expected to 
moderate to an average of around 4,8% in 2024 and 2025. Since 
inflation remains well above the upper limit of SARB’s inflation 
target range of 3% to 6%, the MPC raised the repo rate by a 
further 25 basis points in January 2023 and is likely to do so 
again in March, taking the repo and the prime lending rates to 
expected peaks of 7,50% and 11,0%, respectively. Monetary policy 
is then expected to ease in 2024 as inflation recedes towards the 
midpoint of the inflation target range. We forecast cumulative cuts 
of 75 basis points in 2024, with the prime rate stabilising at around 
10,50% over the following two years.

Conditions in the banking industry are likely to be challenging. 
Credit extension is forecast to slow to 5% by the end of 2023, 
contained by the rise in interest rates and the anticipated 

slowdown in economic growth. Concerns about job security and 
earnings prospects will affect household demand for credit, but 
manageable household debt burdens and accumulated savings 
should provide some buffers against tighter financial conditions 
and limit the downside for credit. Corporate credit growth will 
also slow as the impact of the low base established in 2020 and 
2021 disappears. Heightened uncertainty about the country's 
growth prospects amid paralysing structural constraints will 
probably discourage new large capital projects and subdue demand 
for general loans. However, renewable-energy projects should 
provide some foundation for corporate loans. The risk of bad debts 
is expected to increase moderately as higher interest rates take 
effect. 

Surplus capital optimisation initiative
Nedbank Group’s capital position reflects strong capital 
adequacy ratios – well above the board-approved target ranges 
and significantly above the minimum regulatory requirements 
– translating into a structural surplus capital position at 
31 December 2022.

The board has reviewed the level of this structural capital surplus 
as well as the expected future capital requirements of the group 
for, among other things, executing strategic initiatives and meeting 
operational requirements that include supporting strong levels of 
client growth.

This review has culminated in the board approving a proposed 
share repurchase programme of up to R5bn to be executed 
over the next 12 months, which repurchase programme will be 
implemented subject to all legal and regulatory approvals being 
received and requirements being met. The repurchase programme 
is likely to include an odd-lot offer, being an offer by Nedbank 
Group to repurchase shares from shareholders holding less than 
100 Nedbank Group ordinary shares, which will have the added 
benefit of reducing the group’s administrative costs associated with 
a large shareholder register, whilst providing a liquidity event for 
smaller shareholders.

The proposed repurchase programme is expected to be accretive 
to DHEPS, optimise capital levels and associated returns on equity 
and in so doing deliver value to shareholders.

Further announcements regarding this capital optimisation will be 
made in due course.

Prospects
Our guidance on financial performance for full-year 2023, in a global 
and domestic macroeconomic environment with high forecast risk 
and uncertainty, is currently as follows:

•  NII growth to be around the mid-teens, as the group’s NIM is 

expected to increase further from the 2022 level of 3,93%, driven 
by the run-rate benefits from interest rate increases (endowment) 
in 2022 and 50 bps expected increases in 2023. This benefit 
will be marginally offset by asset mix changes as lower margin 
businesses and products grow faster than higher margin 
businesses and products, and as competitive pricing pressures 
remain elevated. Loan growth is expected to remain at similar 
levels as 2022.

•  CLR to remain within the top half of our TTC target range of 
60 bps to 100 bps (between 80 bps to 100 bps). Given the 
difficult and volatile external environment, our CLR guidance has 
more upside than downside risk. 

•  NIR growth to be around mid-single digits, supported by solid 
transactional activity and strategic initiatives, including higher 
levels of cross-sell, main-banked client gains and new revenue 
streams, and the expected finalisation of the renewable-energy 
deals that were postponed from Q4 2022 to H1 2023. Trading 
conditions will remain uncertain but are expected to improve 
from 2022 levels, and insurance, private-equity and fair-value 
gains have created a high base to grow off in 2022.

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Notes

Board and leadership changes during 
the period
In accordance with the group’s ongoing board continuity planning, 
Phumzile Langeni and Mteto Nyati were appointed as independent 
non-executive directors of Nedbank Group with effect from 
22 March 2022 and 1 October 2022 respectively. Daniel Mminele 
was appointed as an independent non-executive director and 
Chairperson-designate with effect from 1 May 2023. He will 
replace the current Chairperson, Mpho Makwana, when he steps 
down at the AGM on 2 June 2023, as previously announced. 
Professor Tshilidzi Marwala resigned as an independent 
non-executive director of Nedbank Group with effect from 
28 February 2023 to take up the role of Rector of the United 
Nations University, headquartered in Tokyo. 

In terms of executive leadership changes, Anna Isaac, then the 
Group Chief Compliance Officer, resigned with effect from 30 April 
2022 to join a bank in the United Arab Emirates. In accordance 
with Nedbank Group’s executive succession plan, Daleen du Toit 
was appointed to the Group Executive Committee as Group Chief 
Compliance Officer, with effect from 1 May 2022. 

In 2023 Trevor Adams, Group Chief Risk Officer, and Fred 
Swanepoel, Group Chief Information Officer, will reach the group’s 
mandatory retirement age of 60. Following extensive internal and 
external processes, Dave Crewe-Brown has been appointed to 
succeed Trevor as the Group Chief Risk Officer, with effect from 
1 April 2023. Trevor Adams will stay on until the end of Q1 2023 to 
finalise the group’s 2022 risk governance and reporting processes. 
Ray Naicker was appointed to succeed Fred as Chief Information 
Officer with effect from 1 July 2023. Fred will stay on until 30 June 
2023. Both Dave and Ray have been appointed members of the 
Group Executive Committee with effect from 1 April and 1 July 
2023 accordingly.

Forward-looking statements
This announcement is the responsibility of the directors and 
contains certain forward-looking statements with respect to 
the financial condition and results of operations of Nedbank 
Group and its group companies that, by their nature, involve risk 
and uncertainty because they relate to events and depend on 
circumstances that may or may not occur in the future. Factors 
that could cause actual results to differ materially from those 
in the forward-looking statements include global, national and 
regional health; political and economic conditions; sovereign credit 
ratings; levels of securities markets; interest rates; credit or other 
risks of lending and investment activities; as well as competitive, 
regulatory and legal factors. By consequence, the financial 
information on which all forward-looking statements is based has 
not been reviewed or reported on by the group’s joint auditors. 

Final dividend declaration
Notice is hereby given that a final dividend of 866 cents per 
ordinary share has been declared, payable to shareholders for 
the six months ended 31 December 2022. The dividend has been 
declared out of income reserves.

The dividend will be subject to a dividend withholding tax rate of 
20% (applicable in SA) or 173,2 cents per ordinary share, resulting 
in a net dividend of 692,8 cents per ordinary share, unless the 
shareholder is exempt from paying dividend tax or is entitled to a 
reduced rate in terms of an applicable double-taxation agreement.

Nedbank Group’s tax reference number is 9375/082/71/7 and the 
number of ordinary shares in issue at the date of declaration is 
511 500 790.

In accordance with the provisions of Strate, the electronic 
settlement and custody system used by the Johannesburg Stock 
Exchange Limited (JSE), the relevant dates for the dividend are 
as follows:

Event

Date

Last day to trade (cum dividend) 

Tuesday, 11 April 2023

Shares commence trading 
(ex dividend)

Record date (date shareholders 
recorded in books)

Wednesday, 12 April 2023

Friday, 14 April 2023

Payment date

Monday, 17 April 2023

Share certificates may not be dematerialised or rematerialised 
between Wednesday, 12 April 2023, and Friday, 14 April 2023, both 
days inclusive.

Where applicable, dividends in respect of certificated shares 
will be transferred electronically to shareholders’ bank accounts 
on the payment date. The acceptance or collection of cheques 
has ceased, effective from 31 December 2021. In the absence of 
specific mandates, the dividend will be withheld until shareholders 
provide their banking information. Holders of dematerialised 
shares will have their accounts credited at their participant or 
broker on Monday, 17 April 2023.

For and on behalf of the board

Mpho Makwana
Chairperson

Mike Brown
Chief Executive

Directors
PM Makwana (Chairperson), MWT Brown** (Chief Executive), 
HR Brody*, BA Dames, MH Davis** (Chief Financial Officer), 
NP Dongwana, EM Kruger, P Langeni, RAG Leith, L Makalima, 
Dr MA Matooane, MC Nkuhlu** (Chief Operating Officer), M Nyati, 
S Subramoney.

* Lead Independent Director ** Executive 

66

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

67

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  resultsResultspresentationMessage from ourChief Executive2022 resultscommentaryMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Financial highlights
for the year ended 31 December

Statistics

Number of shares listed

Number of shares in issue, excluding shares held by group entities

Weighted-average number of shares

Diluted weighted-average number of shares

Headline earnings

Profit attributable to ordinary shareholders

Total comprehensive income

Preprovisioning operating profit

Economic (loss)

Headline earnings per share

Diluted headline earnings per share

Basic earnings per share

Diluted basic earnings per share

Ordinary dividends declared per share

Interim

Final

Ordinary dividends paid per share

Dividend cover

Total assets administered by the group

Total assets

Assets under management

Life insurance embedded value

Life insurance value of new business

Net asset value per share

Tangible net asset value per share

Closing share price

Price/earnings ratio

Price-to-book ratio

Market capitalisation

Financial results

Financial highlights 69

Number of employees (permanent staff)

Number of employees (permanent and temporary staff)

Key ratios (%)

ROE

Return on tangible equity

ROA

Return on RWA

Consolidated statement of comprehensive income 70

NII to average interest-earning banking assets

Consolidated statement of financial position 72

Consolidated statement of changes in equity 74

Return-on-equity drivers 78

NIR to total income

NIR to total operating expenses

CLR – banking advances

Cost-to-income ratio

Total income growth less expense growth rate (JAWS ratio)

Effective taxation rate

Group capital adequacy ratios (including unappropriated profits):

– CET1

– Tier 1

– Total

Change

%

1

1

20

27

1

15

87

20

19

27

26

>100

10

85

5

7

21

22

(3)

(3)

m

m

m

m

Rm

Rm

Rm

Rm

Rm

cents

cents

cents

cents

cents

cents

times

Rm

Rm

Rm

Rm

Rm

cents

cents

cents

historical

historical

Rbn

2022

2021

511,5

487,3

486,9

500,7

14 049

14 275

13 342

25 737

508,9

485,6

485,1

494,8

11 689

11 238

13 171

22 327

(226)

(1 735)

2 886

2 806

2 932

2 851

1 649

783

866

1541

1,75

2 410

2 362

2 317

2 271

1 191

433

758

433

2,02

1 646 035

1 639 246

1 252 971

1 214 917

393 064

424 329

4 461

595

21 533

18 937

21 258

7,4

1,0

108,7

25 924

26 480

14,0

16,2

1,14

2,18

3,93

42,9

75,0

0,89

56,5

2,5

22,1

14,0

15,5

18,1

4 039

322

20 493

17 770

17 502

7,3

0,9

89,1

26 861

27 303

12,5

14,8

0,98

1,78

3,73

43,4

74,0

0,83

57,8

1,0

24,2

12,8

14,3

17,2

68

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

69

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisIncome statementanalysisMessage from ourChief Executive2022 resultscommentaryFinancial  resultsResultspresentation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Consolidated statement of comprehensive income
for the year ended 31 December

Change

2021

Rm

Interest and similar income
Interest expense and similar charges

Net interest income
Non-interest revenue and income

Net commission and fees income

Commission and fees revenue
Commission and fees expense

Net insurance income
Fair-value adjustments
Net trading income
Equity revaluation gains
Investment income
Net sundry income

Share of gains of associate companies

Total income
Impairments charge on financial instruments

Net income
Total operating expenses
Indirect taxation
Impairments charge on non-financial instruments and other gains and losses

Profit before direct taxation
Total direct taxation

Direct taxation
Taxation on impairments charge on non-financial instruments and other gains 
and losses

Profit for the year 
Other comprehensive (loss)/income (OCI) net of taxation

Items that may subsequently be reclassified to profit or loss
Exchange differences on translating foreign operations
Share of OCI of investments accounted for using the equity method
Debt investments at FVOCI – net change in fair value
Items that may not subsequently be reclassified to profit or loss
Share of OCI of investments accounted for using the equity method
Remeasurements on long-term employee benefit assets
Property revaluations
Equity instruments at FVOCI – net change in fair value

Note

1
3

%

25
38

12
10

12

11
13

11
8
7
>(100)

20
7

10

2

4

5

6

82 104
45 827

36 277
27 301

18 964

24 196
(5 232)

2 369
187
4 166
815
96
704

879

64 457
7 381

57 076
36 425
1 152
(245)

19 744
4 326

4 307

65 772
33 272

32 500
24 889

17 754

22 085
(4 331)

2 005
(833)
4 475
650
263
575

786

58 175
6 534

51 641
33 639
1 073
499

16 430
4 043

4 104

19

(61)

24
>(100)

15 418
(2 076)

12 387
784

(2)
(1 821)
146

(1)
(245)
(106)
(47)

1 029
(722)
(5)

(21)
389
36
78

2022

(restated)1

Rm

Change

2021

Note

%

2022

(restated)1

Profit attributable to:
– Ordinary shareholders
– Non-controlling interest – ordinary shareholders
– Non-controlling interest – holders of preference shares
– Non-controlling interest – holders of participating preference shares
– Non-controlling interest – holders of additional tier 1 capital instruments

Profit for the year

Total comprehensive income attributable to:
– Ordinary shareholders
– Non-controlling interest – ordinary shareholders
– Non-controlling interest – holders of preference shares
– Non-controlling interest – holders of participating preference shares
– Non-controlling interest – holders of additional tier 1 capital instruments

Total comprehensive income for the year

Headline earnings reconciliation
Profit attributable to equity holders of the parent
Less: Non-headline earnings items

Impairments charge on non-financial instruments and other gains and losses
Taxation on impairments charge on non-financial instruments and other gains 
and losses

Share of associate impairment of goodwill

Headline earnings

7
7

7
7

5

27
66
(100)
(15)

14 275
164

106
873

24

15 418

12 227
136

106
873

13 342

14 275
226

245

(19)

2
(24)
(100)
(15)
18

1

27
>100

100

20

11 238
99
188
125
737

12 387

11 941
180
188
125
737

13 171

11 238
(438)

(499)

61

(13)

14 049

11 689

1 During the year management elected to change the presentation of the 'Net monetary loss' line item that was previously disclosed separately on the face of the 
statement of comprehensive income (SOCI) and disclose it as part of non-interest revenue and income (NIR) under the ‘Net sundry income’ line item on the face 
of the SOCI. The change will allow the impact of the foreign exchange currency gains or losses on the US dollar nostro net cash balances that relate to Nedbank 
Zimbabwe, which is translated to the Zimbabwean dollar, and the 'Net monetary loss' line item, to be presented together within NIR. This change is a reclassification 
in terms of IAS 1: Presentation of Financial Statements (IAS 1) as it changes the presentation of the SOCI. To provide comparability, the prior-year balances have 
been restated accordingly. The reclassification had no impact on the group’s statement of financial position, statement of changes in equity or statement of 
cash flows.

Total comprehensive income for the year

1

13 342

13 171

70

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

71

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisIncome statementanalysisMessage from ourChief Executive2022 resultscommentaryFinancial  resultsResultspresentation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of financial position
at 31 December

Notes

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Rm

Assets

Cash and cash equivalents

Other short-term securities

Derivative financial instruments

Government securities

Other dated securities

Banking loans and advances

Trading loans and advances

Other assets

Current taxation assets

Investment securities

Non-current assets held for sale

Investments in associate companies

Deferred taxation assets

Investment property

Property and equipment

Long-term employee benefit assets

Intangible assets

Total assets

Equity and liabilities

Ordinary share capital

Ordinary share premium

Reserves

Total equity attributable to ordinary shareholders

Holders of participating preference shares

Holders of additional tier 1 capital instruments

Non-controlling interest attributable to ordinary shareholders

Total equity

Derivative financial instruments

Amounts owed to depositors

Provisions and other liabilities

Current taxation liabilities

Non-current liabilities held for sale

Deferred taxation liabilities

Long-term employee benefit liabilities

Investment contract liabilities

Insurance contract liabilities

Long-term debt instruments

Total liabilities

Total equity and liabilities

Note

Change
%

2022

2021
(restated)1,2

8

8

9

10

11

2

18

(77)

6

58

7

(8)

(7)

19

(62)

(26)

(23)

(7)

3

(5)

(4)

3

2

6

5

(14)

10

13

6

(73)

45 618

70 661

9 101

44 586

60 037

39 179

158 661

149 340

1 834

1 158

835 560

781 304

46 605

28 052

147

50 431

30 011

124

25 465

25 498

244

2 496

681

26

11 064

4 107

12 649

638

3 395

889

28

10 739

4 339

13 221

1 252 971

1 214 917

487

19 208

85 233

486

18 768

80 259

104 928

99 513

51

10 219

698

115 896

9 738

59

9 319

620

109 511

36 042

12

7

1 039 622

967 929

(24)

(2)

(100)

9

(96)

(8)

(26)

(11)

3

3

17 752

322

499

6

16 609

624

51 903

23 451

330

80

458

156

17 959

842

58 159

1 137 075

1 105 406

1 252 971

1 214 917

1 During 2022 the group reviewed its presentation of long-term employee benefits (LTEB) in the statement of financial position (SOFP). As a result of the review, it 

was noted that the LTEB qualifying insurance policies were incorrectly presented on a gross basis in the SOFP. In terms of IAS 19 qualifying insurance policies were 
required to be accounted for as plan assets (on a net basis) in the 2021 SOFP. As a result, the comparative LTEB assets and liabilities have been restated by R2 271m.
2 During 2022 the group identified a one-day delay in the sweep on the cash management deposit account and the debtor funding account. The delay resulted in the 
unswept balances being included incorrectly under cash management deposits (liability) and debtors (asset), and the affected line items were therefore overstated. 
The sweep eliminates the cash management deposit account and the debtor funding account. As a result, the comparative assets and liabilities have been restated 
by R3 866m.

72

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

73

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisIncome statementanalysisMessage from ourChief Executive2022 resultscommentaryFinancial  resultsResultspresentation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Consolidated statement of changes in equity 
for the year ended 31 December

Rm
Rm

Number of
Number of
ordinary
ordinary
shares
shares

Ordinary
Ordinary
share
share
capital
capital

Ordinary
Ordinary
share
share
premium
premium

Foreign
Foreign
currency
currency
translation
translation
reserve1
reserve1

Property
Property
revaluation
revaluation
reserve
reserve

Share-
Share-
based
based
payment
payment
reserve
reserve

Other non-
Other non-
distributable
distributable
reserves2
reserves2

FVOCI 
FVOCI 
reserve
reserve

Other
Other
distri-
distri-
butable
butable
reserves3
reserves3

Total equity 
Total equity 
attributable 
attributable 
to ordinary 
to ordinary 
shareholders
shareholders

Holders of 
Holders of 
preference 
preference 
shares
shares

Holders of 
Holders of 
participating 
participating 
preference 
preference 
shares
shares

Holders of 
Holders of 
additional 
additional 
tier 1 capital 
tier 1 capital 
instruments
instruments

Non-
Non-
controlling 
controlling 
interest 
interest 
attributable 
attributable 
to ordinary 
to ordinary 
shareholders
shareholders

Total 
Total 
equity
equity

Balance at 1 January 2021
Balance at 1 January 2021

483 892 767
483 892 767

484
484

18 583
18 583

(1 995)
(1 995)

1 757
1 757

1 032
1 032

290
290

961
961

67 880
67 880

88 992
88 992

3 222
3 222

(58)
(58)

7 822
7 822

466
466

100 444
100 444

Share movements  in terms of long-term incentive and BEE 
Share movements  in terms of long-term incentive and BEE 
scheme
scheme

1 708 780
1 708 780

2
2

185
185

(132)
(132)

(36)
(36)

Additional tier 1 capital instruments issued
Additional tier 1 capital instruments issued

Additional tier 1 capital instruments redeemed
Additional tier 1 capital instruments redeemed

Preference share capital redeemed
Preference share capital redeemed

Preference share dividend paid
Preference share dividend paid

Additional tier 1 capital instruments interest paid
Additional tier 1 capital instruments interest paid

Dividends paid to shareholders
Dividends paid to shareholders

Total comprehensive income for the year
Total comprehensive income for the year

Profit attributable to ordinary shareholders and 
Profit attributable to ordinary shareholders and 
non-controlling interest
non-controlling interest

Exchange differences on translating foreign operations
Exchange differences on translating foreign operations

Movement in fair-value reserve
Movement in fair-value reserve

Property revaluations
Property revaluations

Remeasurements of long-term employee benefit assets
Remeasurements of long-term employee benefit assets

Share of OCI of investments accounted for using the equity 
Share of OCI of investments accounted for using the equity 
method
method

Transfer (from)/to reserves
Transfer (from)/to reserves

Value of employee services (net of deferred tax)
Value of employee services (net of deferred tax)

Transactions with non-controlling interests
Transactions with non-controlling interests

Other movements
Other movements

499
499

28
28

–
–

–
–

(192)
(192)

11 606
11 606

78
78

(2 178)
(2 178)

956
956

(457)
(457)

(12)
(12)

28
28

(24)
(24)

3
3

73
73

(265)
(265)

11 238
11 238

389
389

(21)
(21)

451
451

35
35

(2)
(2)

(332)
(332)

637
637

(95)
(95)

(3 222)
(3 222)

(188)
(188)

188
188

188
188

(8)
(8)

125
125

125
125

3 497
3 497

(2 000)
(2 000)

(737)
(737)

737
737

737
737

19
19

–
–

–
–

78
78

–
–

–
–

(2 178)
(2 178)

11 941
11 941

11 238
11 238

956
956

73
73

28
28

389
389

(743)
(743)

–
–

637
637

26
26

(2)
(2)

19
19

3 497
3 497

(2 000)
(2 000)

(3 144)
(3 144)

(196)
(196)

(737)
(737)

(2 178)
(2 178)

13 171
13 171

12 387
12 387

1 029
1 029

73
73

36
36

389
389

(743)
(743)

–
–

637
637

–
–

(2)
(2)

180
180

99
99

73
73

8
8

(26)
(26)

Balance at 31 December 2021
Balance at 31 December 2021

485 601 547
485 601 547

486
486

18 768
18 768

(1 508)
(1 508)

1 764
1 764

1 205
1 205

273
273

769
769

77 756
77 756

99 513
99 513

–
–

59
59

9 319
9 319

620
620

109 511
109 511

74

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

75

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisIncome statementanalysisMessage from ourChief Executive2022 resultscommentaryFinancial  resultsResultspresentation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Consolidated statement of changes in equity (continued)
for the year ended 31 December

Rm
Rm

Number of
Number of
ordinary
ordinary
shares
shares

Ordinary
Ordinary
share
share
capital
capital

Ordinary
Ordinary
share
share
premium
premium

Foreign
Foreign
currency
currency
translation
translation
reserve1
reserve1

Property
Property
revaluation
revaluation
reserve
reserve

Share movements  in terms of long-term incentive and BEE 
Share movements  in terms of long-term incentive and BEE 
scheme
scheme

1 650 168
1 650 168

1
1

440
440

Share-
Share-
based
based
payment
payment
reserve
reserve

(384)
(384)

Additional tier 1 capital instruments issued
Additional tier 1 capital instruments issued

Additional tier 1 capital instruments redeemed
Additional tier 1 capital instruments redeemed

Preference share dividend paid
Preference share dividend paid

Additional tier 1 capital instruments interest paid
Additional tier 1 capital instruments interest paid

Dividends paid to shareholders
Dividends paid to shareholders

Total comprehensive income for the year
Total comprehensive income for the year

Profit attributable to ordinary shareholders and 
Profit attributable to ordinary shareholders and 
non-controlling interest4
non-controlling interest4

Exchange differences on translating foreign operations
Exchange differences on translating foreign operations

Movement in fair-value reserve
Movement in fair-value reserve

Property revaluations
Property revaluations

Remeasurements of long-term employee benefit assets
Remeasurements of long-term employee benefit assets

Share of OCI of investments accounted for using the equity 
Share of OCI of investments accounted for using the equity 
method
method

Transfer (from)/to reserves
Transfer (from)/to reserves

Value of employee services (net of deferred tax)
Value of employee services (net of deferred tax)

Transactions with non-controlling interests
Transactions with non-controlling interests

Other movements
Other movements

Other non-
Other non-
distributable
distributable
reserves2
reserves2

FVOCI 
FVOCI 
reserve
reserve

Other
Other
distri-
distri-
butable
butable
reserves3
reserves3

Total equity 
Total equity 
attributable 
attributable 
to ordinary 
to ordinary 
shareholders
shareholders

Holders of 
Holders of 
preference 
preference 
shares
shares

Holders of 
Holders of 
participating 
participating 
preference 
preference 
shares
shares

Holders of 
Holders of 
additional 
additional 
tier 1 capital 
tier 1 capital 
instruments
instruments

Non-
Non-
controlling 
controlling 
interest 
interest 
attributable 
attributable 
to ordinary 
to ordinary 
shareholders
shareholders

(82)
(82)

(25)
(25)

–
–

–
–

–
–

–
–

1 500
1 500

(600)
(600)

(873)
(873)

873
873

873
873

(114)
(114)

106
106

106
106

(1 391)
(1 391)

(97)
(97)

–
–

–
–

(317)
(317)

14 032
14 032

(7 788)
(7 788)

(7 788)
(7 788)

12 227
12 227

–
–

11
11

(1 402)
(1 402)

(97)
(97)

(58)
(58)

(17)
(17)

2
2

14 275
14 275

14 275
14 275

102
102

(242)
(242)

11
11

102
102

(97)
(97)

(242)
(242)

(419)
(419)

(1)
(1)

(1 822)
(1 822)

125
125

35
35

2
2

–
–

979
979

20
20

2
2

(70)
(70)

979
979

3
3

Total 
Total 
equity
equity

(25)
(25)

1 500
1 500

(600)
(600)

(114)
(114)

(873)
(873)

(38)
(38)

(7 826)
(7 826)

136
136

13 342
13 342

164
164

15 418
15 418

(13)
(13)

(3)
(3)

(9)
(9)

(3)
(3)

(20)
(20)

(2)
(2)

99
99

(106)
(106)

(245)
(245)

(1 822)
(1 822)

–
–

979
979

–
–

2
2

Balance at 31 December 2022
Balance at 31 December 2022

487 251 715
487 251 715

487
487

19 208
19 208

(2 916)
(2 916)

1 611
1 611

1 730
1 730

276
276

452
452

84 080
84 080

104 928
104 928

–
–

51
51

10 219
10 219

698
698

115 896
115 896

1 Exchange differences of R11m credit (2021: R956m) in the foreign currency transaction reserve includes a credit of R190m (2021: R148m) for the conversion of our 
investment in ETI from USD to ZAR and a debit of R179m debit (2021: R808m credit) for the translation of the other foreign subsidiaries. The R1402m debit (2021: 
R457m) relates to our share of ETI's other comprehensive income on foreign exchange gains and losses.

2 Represents other non-distributable revaluation surpluses on capital items and non-distributable reserves transferred from other distributable reserves, to comply 

with various banking regulations.

3 Represents the accumulated profits after distributions to shareholders and appropriations of retained earnings to other non-distributable reserves.
4 The R106m gains attributable to holders of participating preferences shares relate to economic gains allocated to participating preference shareholders in 

accordance with an operating-profit-share preference share agreement.

76

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

77

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisIncome statementanalysisMessage from ourChief Executive2022 resultscommentaryFinancial  resultsResultspresentation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Return-on-equity drivers
for the year ended 31 December

Rm

NII

Impairments charge on financial instruments

Non-interest revenue and income

Income from normal operations

Total operating expenses

Share of gains of associate companies 

Net profit before taxation

Indirect taxation

Direct taxation

Net profit after taxation

Non-controlling interest

Headline earnings

Daily average interest-earning banking assets

Daily average total assets

Daily average shareholders’ funds

Daily average shareholders’ funds, excluding goodwill

Note: Averages calculated on a 365-day (2021: 365-day) basis.

2022

2021

36 277

(7 381)

27 301

56 197

(36 425)

879

20 651

(1 152)

(4 307)

15 192

(1 143)

14 049

922 197

32 500

(6 534)

24 889

50 855

(33 639)

799

18 015

(1 073)

(4 104)

12 838

(1 149)

11 689

870 382

1 233 772

1 195 860

99 996

95 650

93 359

88 602

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

NII/Average interest-earning banking assets

Impairments/Average interest-earning banking assets

NIR/Average interest-earning banking assets

Total expenses/Average interest-earning banking assets

Associate income/Average interest-earning banking assets

100% – effective direct and indirect taxation rate

100% – income attributable to minorities

Headline earnings/Average interest-earning banking assets

Interest-earning banking assets/Daily average total assets

Return on total assets

Leverage

ROE

2022

2021

3,93%    

3,73%  

less

less  

0,80%    

0,75%  

add

add  

2,96%    

2,86%  

6,09%    

5,84%  

less

less  

3,95%    

3,86%  

add

add  

0,10%    

0,09%  

2,24%    

2,07%  

multiply

multiply  

0,74    

0,71  

multiply

multiply  

0,92

0,91  

1,52%    

1,34%  

multiply

multiply  

74,8%    

72,8%  

=

=  

1,14%    

0,98%  

multiply

multiply  

12,34    

12,81  

=

=  

14,0%    

12,5%  

78

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

79

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisIncome statementanalysisMessage from ourChief Executive2022 resultscommentaryFinancial  resultsResultspresentation 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
   
 
   
 
   
 
   
 
   
Notes

Segmental analysis

Our organisational structure, products and services

Operational segmental reporting

Nedbank Corporate and Investment Banking

Nedbank Retail and Business Banking

82

84

88

92

Nedbank Wealth 106

Nedbank Africa Regions

110

Geographical segmental reporting 116

80

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

81

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysisOur organisational structure, products and services
We deliver our products and services through four main business clusters.

Cluster

Areas of strength and differentiation

Products and services

Contribution to group

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Nedbank Corporate and 
Investment Banking

A comprehensive suite of 
wholesale banking solutions 
for corporates, institutions, 
governments and parastatals

Nedbank Retail and
Business Banking

Individual clients and 
businesses

Nedbank
Wealth

Nedbank
Africa Regions

Individual (high-net-worth), 
business and corporate clients

Retail, small and medium 
enterprises, and business and 
corporate clients across the 
countries we operate in

•  Strong, integrated client relationships with clients that leverage off our deep 

• 

sector expertise.
Integrated model, delivering high levels of client service and a differentiated 
warm digital client experiences.

•  Market leader with strong expertise in commercial property, mining and 

resources, public sector, infrastructure, telecommunications finance, and 
advisory services.

•  Award winning renewable energy, infrastructure and sustainable finance 
teams with strong market presence that continue to deliver tangible 
positive impacts.

•  Leading trading franchise with excellent trading capabilities across all 

asset classes.

•  Robust employee value proposition focused on attracting, growing and 

retaining the best people.

•  Efficient franchise with a leading cost to income ratio.

•  Leading digital capabilities enabling clients to join and engage with the bank through multiple 
channels, eg the app, the online platform, the USSD system, self-service kiosks, the contact 
centre, ATMs and Intelligent Depositor ATMs, third-party channels, and branches, as well 
as end-to-end digital onboarding capability for transactional and lending products across 
various channels.

•  Differentiated and disruptive CVPs across our different client segments, including Unlocked.

• 

Me, MobiMoney, Avo, MoneyTracker, the USSD-based Stokvel Account, Home-buying 
Toolkit, Karri school payments app, tap on phone, SimplyBiz, Apple Pay, Money Message 
and API_Marketplace.
In Commercial Banking, well-positioned and distinctive value propositions incorporating 
unique lending solutions and digital network platforms, to facilitate commercial 
growth, developed for the public sector as well as for the agriculture, franchising and 
manufacturing sectors.

•  Highly competitive relationship banking offering for our affluent and small-business clients.
•  Digitally enabled, reimagined distribution network with five different store types, supported 

by retailer partnerships and a flexible workforce.

•  Differentiated and disruptive client-centred value propositions that help our clients 

manage money better. Full range of Banking and Beyond services including transactional 
banking, card and payment solutions, lending solutions, deposit-taking services, risk 
management, investment products, card-acquiring services for businesses, ecosystems and 
platforms-based solutions.

Insurance 
•  Leverages existing distribution channels and platforms to sell short-term, 
credit life and other insurance products to Nedbank’s 7 million clients.

Asset Management
•  Top fund managers identified through Nedgroup Investments' Best of Breed 

investment approach.

•  Nedgroup Investments is committed to responsible investing through 

continuous engagement with partner fund managers to assess progress on 
agreed ESG focus areas.

Wealth Management
•  An award-winning, integrated and holistic advice-led, high-net-worth offering 

for local and international clients.

SADC (own, manage and control banks)
•  Presence in five SADC countries – well positioned for growth on the back of a 

standardised model customised for market context.

•  Ongoing technology investments to ensure digital leadership, as well as 

competitive and locally relevant CVPs.                              

•  Recognised as the Most Innovative Retail Banking App, Best for Digital Banking 

Services in Lesotho 2022 and Best Digital Bank in Mozambique. 

•  Aiming to be #1 in client service in every market in which we operate (#1 in NPS 

performance in Eswatini and Mozambique).

Central and West Africa (ETI alliance – 21,2% shareholding)
•  Ecobank–Nedbank alliance the widest banking network on the African 

continent, covering 39 countries.

•  Aiming to increase deal flow by leveraging ETI’s local presence and knowledge 

and Nedbank’s structuring expertise.

•  ETI has a very strong West and Central Africa franchise: it is in the top three in 

13 of 16 countries in the region.

The group’s frontline business clusters are supported by various shared-services functions, including compliance, finance, 
human resources, marketing and corporate affairs, risk, technology and strategy, including sustainability.   

> 600 large corporate clients

•  Full suite of wholesale banking 
solutions, including investment 
banking and corporate 
lending, global markets and 
treasury, commercial-property 
finance, transactional banking 
and deposit-taking.

Approximately three million retail main-banked 
clients
•  > About 300 000 business clients are served 
through our Small Business Services offering 
(tailored to businesses with annual turnover of 
less than R30m and the business owner).
•  > 14 585 commercial-banking client groups 

catering to mid-size and large commercial entities. 

High-net-worth clients (South Africa) and 
high-net-worth clients (UK, Jersey, Isle of 
Man and UAE)

•  The cluster provides insurance, asset management 

and wealth management solutions to a wide 
spectrum of clients.

> 360 900 retail and corporate clients

•  Full range of banking services, including 

transactional, lending, deposit-taking services 
and card products, as well as selected wealth 
management offerings.

•  Bancassurance offering in selected markets.

HE contribution

45,5%

R6 399m
2021: R5 605m
2020: R3 636m
2019: R6 167m

36,3%

R5 097m
2021: R4 523m
2020: R1 595m
2019: R5 293m

8,1%

R1 131m
2021: R962m
2020: R662m
2019: R1 042m

6,9%

R975m
2021: R594m
2020: R12m
2019: R457m

ROE

CIB

17,7%

2019

2020

2021

2022

RBB

16,0%

2019

2020

2021

2022

WEALTH

26,1%

2019

2020

2021

2022

NAR

13,8%

2019

2020

2021

2022

25
20
15
10
5
0

25
20
15
10
5
0

25
20
15
10
5
0

25
20
15
10
5
0

82

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

83

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysisMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Operational segmental reporting
for the year ended 31 December

Rm
Rm

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

Nedbank Group
Nedbank Group

Corporate and
Corporate and
Investment Banking
Investment Banking

Retail and 
Retail and 
Business Banking
Business Banking

Wealth
Wealth

Nedbank 
Nedbank 
Africa Regions
Africa Regions

Centre
Centre

Summary of consolidated statement of financial position (Rm)
Summary of consolidated statement of financial position (Rm)

Assets
Assets

Cash and cash equivalents
Cash and cash equivalents

Other short-term securities
Other short-term securities

Derivative financial instruments
Derivative financial instruments

Government and other securities
Government and other securities

Banking loans and advances
Banking loans and advances

Trading loans and advances
Trading loans and advances

Other assets
Other assets

Intergroup assets
Intergroup assets

Total assets
Total assets

Equity and liabilities
Equity and liabilities

Total equity1
Total equity1

45 618
45 618

70 661
70 661

9 101
9 101

160 495
160 495

835 560
835 560

46 605
46 605

84 931
84 931

–
–

44 586
44 586

60 037
60 037

39 179
39 179

150 498
150 498

781 304
781 304

50 431
50 431

88 882
88 882

–
–

814
814

38 245
38 245

9 019
9 019

79 524
79 524

378 037
378 037

46 605
46 605

31 983
31 983

2 122
2 122

30 058
30 058

39 151
39 151

68 887
68 887

348 191
348 191

50 431
50 431

33 504
33 504

5 629
5 629

5 137
5 137

1 723
1 723

28 511
28 511

39
39

255
255

2 526
2 526

25 477
25 477

9
9

268
268

408 430
408 430

380 985
380 985

29 025
29 025

30 273
30 273

9 281
9 281

17 669
17 669

7 992
7 992

17 040
17 040

21 081
21 081

22 433
22 433

7 048
7 048

4 787
4 787

23
23

2 095
2 095

21 714
21 714

3 442
3 442

3 748
3 748

8 075
8 075

5 050
5 050

1
1

1 773
1 773

21 243
21 243

4 285
4 285

2 420
2 420

30 404
30 404

26 726
26 726

(882)
(882)

20
20

78 621
78 621

(1 646)
(1 646)

19 144
19 144

(21 417)
(21 417)

(548)
(548)

18
18

79 570
79 570

612
612

20 668
20 668

(19 460)
(19 460)

1 252 971
1 252 971

1 214 917
1 214 917

584 227
584 227

572 344
572 344

441 009
441 009

411 154
411 154

80 634
80 634

80 986
80 986

42 857
42 857

42 847
42 847

104 244
104 244

107 586
107 586

Total equity attributable to ordinary shareholders
Total equity attributable to ordinary shareholders

104 928
104 928

99 513
99 513

36 249
36 249

36 536
36 536

Non-controlling interest attributable to ordinary shareholders
Non-controlling interest attributable to ordinary shareholders

Holders of preference shares
Holders of preference shares

Holders of participating preference shares
Holders of participating preference shares

698
698

–
–

51
51

620
620

–
–

59
59

Holders of additional tier 1 capital instruments
Holders of additional tier 1 capital instruments

10 219
10 219

9 319
9 319

115 896
115 896

109 511
109 511

36 249
36 249

36 536
36 536

31 843
31 843

33 060
33 060

31 843
31 843

33 060
33 060

4 336
4 336

4 336
4 336

4 528
4 528

4 528
4 528

7 057
7 057

7 057
7 057

6 385
6 385

6 385
6 385

36 411
36 411

29 002
29 002

25 443
25 443

698
698

–
–

51
51

10 219
10 219

19 004
19 004

620
620

59
59

9 319
9 319

Derivative financial instruments
Derivative financial instruments

Banking amounts owed to depositors
Banking amounts owed to depositors

Trading amounts owed to depositors
Trading amounts owed to depositors

Provisions and other liabilities
Provisions and other liabilities

Long-term debt instruments
Long-term debt instruments

Intergroup liabilities
Intergroup liabilities

Total equity and liabilities
Total equity and liabilities

9 738
9 738

983 582
983 582

56 040
56 040

35 812
35 812

51 903
51 903

–
–

36 042
36 042

882 141
882 141

85 788
85 788

43 276
43 276

58 159
58 159

9 708
9 708

385 846
385 846

56 040
56 040

2 803
2 803

–
–

35 998
35 998

351 863
351 863

85 788
85 788

7 305
7 305

316
316

–
–

93 581
93 581

54 538
54 538

–
–

402 114
402 114

371 106
371 106

16
16

46 191
46 191

34
34

14
14

10
10

43 840
43 840

34 327
34 327

35 054
35 054

115 104
115 104

80 278
80 278

5 811
5 811

1 241
1 241

–
–

5 447
5 447

1 541
1 541

19 864
19 864

23 678
23 678

–
–

10 227
10 227

8 906
8 906

1 031
1 031

428
428

–
–

971
971

427
427

6 303
6 303

50 234
50 234

5 875
5 875

55 875
55 875

(103 808)
(103 808)

(63 444)
(63 444)

1 252 971
1 252 971

1 214 917
1 214 917

584 227
584 227

572 344
572 344

441 009
441 009

411 154
411 154

80 634
80 634

80 986
80 986

42 857
42 857

42 847
42 847

104 244
104 244

107 586
107 586

1 Total equity includes non-controlling interests in Centre. Total equity of the client-facing clusters is based on average allocated capital whereas the group’s equity is 

based on actual equity. The difference between average allocated capital and actual equity resides in Centre.

84

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

85

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Operational segmental reporting (continued)
for the period ended

48,2%

46,3%

3,3%

2,5%

Advances 

to group

R425bn
2021: R399bn
2020: R429bn
2019: R424bn

Nedbank Group
Nedbank Group

Corporate and
Corporate and
Investment Banking
Investment Banking

R408bn
2021: R381bn
2020: R356bn
2019: R349bn

Retail and 
Retail and 
Business Banking
Business Banking

R29bn
2021: R30bn
2020: R31bn
2019: R31bn

Wealth
Wealth

R22bn
2021: R21bn
2020: R23bn
2019: R22bn

Nedbank 
Nedbank 
Africa Regions
Africa Regions

Centre
Centre

Rm
Rm

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

Summary of consolidated statement of comprehensive income (Rm)
Summary of consolidated statement of comprehensive income (Rm)

NII
NII

NIR
NIR

Share of gains of associate companies1
Share of gains of associate companies1

Total income
Total income

Impairments charge on financial instruments
Impairments charge on financial instruments

Net income
Net income

Total operating expenses
Total operating expenses

Indirect taxation
Indirect taxation

Profit before direct taxation
Profit before direct taxation

Direct taxation
Direct taxation

Profit after taxation
Profit after taxation

Profit attributable to:
Profit attributable to:

– Non-controlling interest – ordinary shareholders
– Non-controlling interest – ordinary shareholders

– Holders of preference shares
– Holders of preference shares

– Holders of additional tier 1 capital instruments
– Holders of additional tier 1 capital instruments

Headline earnings/(losses)
Headline earnings/(losses)

Selected ratios
Selected ratios

8 755
8 755

8 241
8 241

100
100

17 096
17 096

805
805

16 291
16 291

7 628
7 628

215
215

8 448
8 448

2 049
2 049

6 399
6 399

7 966
7 966

7 881
7 881

100
100

15 947
15 947

1 418
1 418

14 529
14 529

7 011
7 011

202
202

7 316
7 316

1 711
1 711

5 605
5 605

36 277
36 277

27 301
27 301

879
879

64 457
64 457

7 381
7 381

57 076
57 076

36 425
36 425

1 152
1 152

19 499
19 499

4 307
4 307

32 500
32 500

24 889
24 889

799
799

58 188
58 188

6 534
6 534

51 654
51 654

33 639
33 639

1 073
1 073

16 942
16 942

4 104
4 104

15 192
15 192

12 838
12 838

164
164

106
106

873
873

99
99

313
313

737
737

23 203
23 203

13 849
13 849

–
–

37 052
37 052

6 613
6 613

30 439
30 439

22 615
22 615

587
587

7 237
7 237

2 034
2 034

5 203
5 203

20 745
20 745

12 783
12 783

33 528
33 528

5 172
5 172

28 356
28 356

21 442
21 442

529
529

6 385
6 385

1 728
1 728

4 657
4 657

106
106

125
125

1 236
1 236

3 692
3 692

–
–

4 928
4 928

(63)
(63)

4 991
4 991

3 449
3 449

109
109

1 433
1 433

302
302

1 131
1 131

866
866

3 788
3 788

4 654
4 654

28
28

4 626
4 626

3 280
3 280

99
99

1 247
1 247

285
285

962
962

1 718
1 718

1 589
1 589

779
779

4 086
4 086

220
220

3 866
3 866

2 751
2 751

75
75

1 040
1 040

(95)
(95)

1 135
1 135

160
160

1 448
1 448

1 293
1 293

699
699

3 440
3 440

168
168

3 272
3 272

2 535
2 535

72
72

665
665

(26)
(26)

691
691

97
97

14 049
14 049

11 689
11 689

6 399
6 399

5 605
5 605

5 097
5 097

4 532
4 532

1 131
1 131

962
962

975
975

594
594

1 365
1 365

(70)
(70)

–
–

1 295
1 295

(194)
(194)

1 489
1 489

(18)
(18)

166
166

1 341
1 341

17
17

1 324
1 324

4
4

–
–

873
873

447
447

1 475
1 475

(856)
(856)

619
619

(252)
(252)

871
871

(629)
(629)

171
171

1 329
1 329

406
406

923
923

2
2

188
188

737
737

(4)
(4)

Average interest-earning banking assets (Rm)
Average interest-earning banking assets (Rm)

Average risk-weighted assets (Rbn)
Average risk-weighted assets (Rbn)

922 197
922 197

645 498
645 498

870 382
870 382

655 675
655 675

361 987
361 987

289 929
289 929

339 442
339 442

312 716
312 716

405 760
405 760

240 061
240 061

382 661
382 661

228 299
228 299

59 017
59 017

32 013
32 013

59 958
59 958

28 461
28 461

34 759
34 759

46 039
46 039

34 513
34 513

46 520
46 520

60 674
60 674

37 457
37 457

53 808
53 808

39 678
39 678

ROA (%)
ROA (%)

RORWA (%)
RORWA (%)

ROE (%)
ROE (%)

Interest margin (%)2
Interest margin (%)2

NIR to total income (%)
NIR to total income (%)

NIR to total operating expenses (%)
NIR to total operating expenses (%)

CLR – banking advances (%)
CLR – banking advances (%)

Cost-to-income ratio (%)
Cost-to-income ratio (%)

Effective taxation rate (%)
Effective taxation rate (%)

1,14
1,14

2,18
2,18

14,0
14,0

3,93
3,93

42,9
42,9

75,0
75,0

0,89
0,89

56,5
56,5

22,1
22,1

0,98
0,98

1,78
1,78

12,5
12,5

3,73
3,73

43,4
43,4

74,0
74,0

0,83
0,83

57,8
57,8

24,2
24,2

Contribution to group economic profit/(loss) (Rm)
Contribution to group economic profit/(loss) (Rm)

Number of employees (permanent staff)
Number of employees (permanent staff)

(226)
(226)

25 924
25 924

(1 735)
(1 735)

26 861
26 861

1,10
1,10

2,21
2,21

17,7
17,7

2,42
2,42

48,5
48,5

108,0
108,0

0,22
0,22

44,6
44,6

24,3
24,3

989
989

0,98
0,98

1,79
1,79

15,3
15,3

2,35
2,35

49,7
49,7

112,4
112,4

0,42
0,42

44,0
44,0

23,4
23,4

125
125

2 347
2 347

2 360
2 360

1 On an IFRS basis Nedbank Africa Regions earned associate income of R779m (2021: R686m) as IFRS requires associate income to be presented net of our share of 

ETI’s goodwill impairment of R0m (2021: R13m). Our share of ETI’s goodwill impairment is excluded from HE.

2 Cluster margins include internal assets.

1,20
1,20

2,12
2,12

16,0
16,0

5,72
5,72

37,4
37,4

61,2
61,2

1,61
1,61

61,0
61,0

28,1
28,1

345
345

15 671
15 671

1,13
1,13

1,99
1,99

13,7
13,7

5,42
5,42

38,1
38,1

59,6
59,6

1,34
1,34

64,0
64,0

27,1
27,1

(428)
(428)

16 304
16 304

1,41
1,41

3,53
3,53

26,1
26,1

2,09
2,09

74,9
74,9

107,0
107,0

(0,20)
(0,20)

70,0
70,0

21,1
21,1

484
484

1 826
1 826

1,18
1,18

3,38
3,38

21,2
21,2

1,44
1,44

81,4
81,4

115,5
115,5

0,09
0,09

70,5
70,5

22,9
22,9

284
284

1 976
1 976

2,31
2,31

2,12
2,12

13,8
13,8

4,94
4,94

48,0
48,0

57,8
57,8

1,02
1,02

67,3
67,3

(9,1)
(9,1)

(79)
(79)

2 191
2 191

1,41
1,41

1,28
1,28

9,3
9,3

4,20
4,20

47,2
47,2

51,0
51,0

0,72
0,72

73,7
73,7

(3,9)
(3,9)

(365)
(365)

2 309
2 309

(1 965)
(1 965)

3 889
3 889

(1 351)
(1 351)

3 912
3 912

86

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

87

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nedbank Corporate and 
Investment Banking

Headline earnings
(Rm)
Headline earnings
(Rm)

Return on equity
(%)
Return on equity
(%)

4
1
7
6

7
6
1
6

6
3
6
3

5
0
6
5

9
9
3
6

,

0
0
2

,

7
7
1

,

4
9

,

3
5
1

,

7
7
1

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

Financial performance
In a difficult macroeconomic environment CIB delivered good 
results by focusing on our purpose and partnering with our 
clients in key verticals. Cluster HE increased by 14% and ROE 
increased to 17,7%, up from 15,3% in 2021.

NII increased by 10% to R8,8bn as average banking advances 
grew by 7%, supported by an acceleration in the back end 
of 2022, and NIM expanded by 7 bps to 2,42%, driven by 
increased deposit margins and endowment benefits.

Continued prudent risk management, the expected emergence 
of stage 3 exposures and positive re-rating on the remaining 
portfolio resulted in impairments decreasing by 43% to 

Financial highlights

R805m and the CLR decreasing to 22 bps. This was in line 
with management expectations to be within the TTC target 
range of 15 to 45 bps, with impairment overlays raised in prior 
years now being incorporated in the model. The coverage ratio 
reflects adequate provisioning, considering security in place for 
stressed counters, including those in the commercial property, 
aviation, and agricultural sectors. The total coverage ratio 
decreased to 1,29% from 1,35%. Stage 3 advances increased 
from R9,4bn to R18,6bn, representing 5% of banking advances. 
The large increase in stage 3 exposures was mainly as clients 
filed for business rescue in the property and agricultural 
sectors. The majority of Directive 3 and Directive 7 restructures 
at the end of December 2021, excluding Property Finance 
were rehabilitated during 2022. Pre-Covid pandemic stressed 
sectors, such as construction and state-owned entities, continue 

Change
%

14

10

(43)

5

7

9

Corporate and
Investment Banking

Property Finance

Corporate and
Investment Banking, 
excluding Property 
Finance

2022

2021

2022

2021

2022

2021

4 989

6 063

343

7 181

13 343

6 272

4 494

5 284

923

7 331

12 715

5 800

6 399

8 755

805

8 241

17 096

7 628

17,7

1,10

0,22

108,0

44,6

2,42

5 605

7 966

1 418

7 881

15 947

7 011

15,3

0,98

0,42

112,4

44,0

2,35

1 410

2 692

462

1 060

3 753

1 356

15,7

0,72

0,28

78,2

36,1

1,42

1 111

2 682

495

550

3 232

1 211

11,8

0,56

0,30

45,4

37,5

1,40

2

2

7

1

4

(1)

584 227

572 344

175 962

171 035

408 265

401 309

581 580

569 247

170 968

170 934

410 612

398 313

424 642

398 622

170 513

165 635

254 129

232 987

405 855

405 553

165 618

164 981

240 237

240 572

441 886

437 651

429 663

414 248

286

283

262

303

441 600

437 389

429 380

413 945

36 249

36 536

8 975

9 416

27 274

27 120

Headline earnings (Rm)

NII (Rm)

Impairments charge (Rm)

NIR (Rm)

Gross operating income (Rm)

Operating expenses (Rm)

ROE (%)

ROA (%)

CLR – banking advances (%)

NIR to total operating expenses

Cost-to-income ratio (%)

Interest margin (%)

Total assets (Rm)

Average total assets (Rm)

Total advances (Rm)

Average total advances (Rm)

Total deposits (Rm)

Average total deposits (Rm)

Average allocated capital (Rm)

88

Nedbank Group Annual Results 2022

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

to be a challenge, but we have seen an absolute reduction in 
defaulted exposures. Besides some client-specific issues, the 
property sector remains largely stable, with low levels of arrears 
on the performing portfolio even though smaller distressed 
restructures have increased.

NIR increased by 5% driven, by higher commission and fees 
income (+13%) and private equity income (+38%). This was 
partially offset by trading income declining by 9%. The strong 
commission and fees income was driven by increased activity 
levels in Investment Banking on new and existing transactions. 
Private equity income increased as a result of revaluations, 
mainly in Property Finance. In Markets, a strong performance in 
foreign exchange trading was offset by a challenging backdrop in 
debt securities, particularly in interest rate derivatives. This was 
exacerbated by lower-than-expected client hedging activity in 
rates as well as margin compression across asset classes due to 
the implementation of the SARB Monetary Policy Implementation 
Framework (MPIF) in mid-2022. 

Total expenses increased by 9%, reflecting digital 
investments aimed at enhancing client experiences and stability, 
as well as higher employee costs aimed at ensuring that Nedbank 
competes for and retains the best talent.

The business returns were further enhanced by our continued 
optimisation efforts, which resulted in capital and RWA 
decreasing by 1% and 7% respectively. This decrease was 
driven by a reduction in counterparty credit risk (CCR) due 
to a methodology refinement as well as a reduction in the 
net derivative exposure impacted by trade volumes and 
market movements.

Looking forward
While the macroeconomic growth outlook remains 
challenging, acceleration in client activity in the latter part 
of 2022 is cause for optimism on the outlook. We see 
significant opportunity in working with our partners to 
deliver the energy and infrastructure projects that South 
Africa needs. CIB intends to maintain a leading position 
in renewable-energy and will position itself as a leader in 
infrastructure finance through thought leadership, product 
development and engagement with clients and government 
on strategic projects.

The Transactional Services business is a vital enabler for 
liability generation and low-capital-consuming annuity income. 
This is an area of specific focus for CIB and the broader 
Group from a juristic perspective. We will look to build on 
the progress made in this franchise by taking a coordinated 
approach to the juristic transactional client journey. In practice, 
this will mean re-evaluating our client solutions, how we sell 
and ultimately deliver to ensure a unified client experience that 
leverages CIB’s ‘warm digital’ service model.

We will continue to invest in our people by building a 
proposition underpinned by our DEI journey to attract, retain 
and develop top talent. As a purpose-led organisation, CIB 
is intentional about the value it creates and the impacts it 
has on our employees, clients, shareholders, and society at 
large. We therefore believe that an inclusive, equitable and 
diverse culture is a socioeconomic imperative driving the 
transformation of our business. 

Though the South African growth outlook remains challenging, 
especially given the ongoing electricity crisis, we remain 
confident of delivering growth through leadership in the 

energy and infrastructure space, delivering great digital 
client experiences in our transactional business and focus on 
enhancing our ROE through portfolio optimisation strategies. 
We intend on maintaining our CLR within the TTC target 
range with a continued focus on stressed counters to reduce 
stage 3 loans.

Strategic progress
Our focus remains on the execution of our vision – ’To be the 
corporate and investment bank that creates value by using our 
financial expertise to partner with clients and contribute to the 
building of a strong, equitable and inclusive South Africa’ – and 
our strategic growth levers align to this.

Clients remain at the centre of our strategy. We adopted a sector 
approach to client management in 2019 and continue to leverage 
our deep sector expertise to create value for clients and the CIB 
franchise by originating significant transactions and delivering 
quality returns. Our differentiated client service model delivers 
a more focused approach to enhance the client experience 
and optimise our limited resources by focusing on current and 
potential client revenue and profitability.

Digitisation continues to be a priority for CIB, particularly to 
improve client experience in service and product delivery. 
Our ‘warm digital’ approach aims to create simplicity in how our 
clients engage with us on routine tasks while ensuring human 
expertise and support are available when required. We continue 
to prioritise, design and deliver capabilities based on experience 
feedback gathered across all client touchpoints. CIB business 
leads work hand in hand with technology experts in agile 
structures to build out our channels and automated processes 
and modernise our core applications as evidenced by Nedbank 
CIB winning the Global Finance World’s Best Banks 2023: Best 
Bank for Client Facing Technology award. In parallel, we are 
focussed on building the skills, mindsets and structures we 
believe are necessary to build a digital-ready, modern front-line 
workforce. 

A key enabler of ‘warm digital’ is our award-winning Nedbank 
Business Hub (NBH) platform, which brings this approach to life 
for our juristic clients. Over the past year we have migrated more 
than 96% of CIB clients, who can now access their transactional 
capability via the NBH. Nedbank continues to invest in and refine 
the Nedbank Business Hub, and in 2022 new global banking 
functionality was launched on the platform, enhancing the client 
experience for cross-border payments and foreign exchange 
management. Our focus has been to migrate our clients to our 
new digital solutions and these plans remain on track. In parallel, 
we will drive adoption through change management to enable our 
clients to benefit from the self-service capabilities provided.

In the digital world security is as important, thus in parallel to 
migrating clients to the NBH, the Nedbank Authenticator was 
launched, providing clients with the choice of security via an app, 
or a token based on FIDO (Fast Identity Online) standards. In total, 
97% of clients prefer using the new app.

Optimising our existing balance sheet is key to improving 
the quality of our returns while we also ensure that we are 
deliberate in directing scarce balance sheet resources towards 
value-accretive client partnerships that are long-term in nature. 
This had a positive impact on our overall profitability as we 
returned to the 2019 ROE levels.

Nedbank Group Annual Results 2022

89

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

due to a tough trading environment driven by macroeconomic 
factors, margin compression from MPIF and a drop in large, 
structured transactions. Equities declined by 19% but this was 
off a high 2021 base that included the impact of significant 
once off revenue.

Given the stabilisation of the inflationary outlook we expect 
better outcomes in debt securities as well as an increase in 
hedging activity. The Markets business is focused on building 
strength in areas in which we are under-indexed relative to the 
market such as credit trading and targeted Africa opportunities. 

Transactional Services
The Transactional Services business provides working capital 
products in conjunction with transactional solutions.

This business showed strong growth, with GOI increasing by 
22% due primarily to NII increasing by 34%. NII benefiting from 
higher deposit and short-term asset growth of 9% and 15% 

respectively. NIR grew by 4% with growth in domestic payments, 
guarantees and trade risk participation, offset by a reduction in 
cash withdrawal volumes.

We recorded 25 new primary-banked wins including the 
retention and noteworthy wins of significant public sector clients. 
There is a strong pipeline going into 2023 underpinned by a 
robust sector-based strategy and refined operating model.

The business is prioritising client experience through digitisation 
of existing and future solutions. This focus resulted in the 
business being awarded the Digital Banker – Middle East 
& Africa Innovation Award for 2022 following the launch of 
the NBH. We will continue to enhance and invest in further 
innovation on this platform for our juristic clients.

The business continues to play a significant role in the 
industry through its thought leadership in cash and 
payments modernisation.

Favourable

Unfavourable

•  NIM being up 7 bps, driven by higher deposit margins 

•  Impact of unfavourable conditions on debt and interest rate 

and endowment.

markets and as a result trading income.

•  6% growth in pre-provisioning operating profit.

•  Increase in stage 3 loans and advances.

•  Recorded 25 primary-banked client wins.

•  CLR being towards lower end of the TTC range.

•  Robust growth of 14% in FX markets.

•  High single-digit asset growth.

Developing our fossil fuel and 
power generation glidepaths
Building on a history of climate and environmental leadership, in 
2021 we released our Energy Policy, including a commitment to 
have zero fossil fuel exposure by 2045. The policy recognises the 
need for a zero-carbon energy system by 2050 and, importantly, 
that an orderly exit from fossil fuel financing is necessary well 
before 2050. We have begun work on the fossil fuel and power 
generation glidepaths and will release these glidepaths next year 
in our 2023 reporting. We intend to pilot the glidepath internally 
through 2023 to fully integrate the management of the tool in 
our business, credit and risk processes.

To guide the transition of its energy portfolio, Nedbank has 
chosen to adopt a combination of financed emissions targets 
and other financing activity commitments. This includes a 
combination of near-term, absolute and financed emissions 
intensity targets and a longer-term net-zero target. This 
combination of commitments provides an ambitious, but 
achievable pathway in transitioning our lending to net-zero. 

In line with our Energy Policy, our reduction targets will initially 
focus on the emissions related to our lending in the upstream 
fossil fuel and power generation sectors. For our fossil related 
lending we believe that a methodology that encompasses 
scopes 1, 2, and 3 client emissions is most appropriate in 
managing the full impact of the sector in the long term. For our 
generation pathway, we intend to use a physical intensity metric 
(CO2e/MWh) encompassing scope 1 emissions of the electricity 
generated. 

Our intention is to use a benchmark scenario that aligns 
to achieving the goals of the Paris Agreement, keeping global 
warming well below 2 degrees Celsius by 2050 and to pursue 
efforts to limit the temperature increase to 1,5 degrees 
Celsius. Given our position as an African Bank, we believe our 
benchmark scenario should take into account our African 
context and the African Just Transition. We will leverage the 
latest available science when selecting the pathway that will 
form the basis of our fossil fuel and power generation glidepaths.

Post the disclosure of these sector pathways, Nedbank Group 
plans to set targets for other segments of its portfolio, data 
permitting. These will be prioritised based on materiality in terms 
of emissions to the country and to Nedbank.

Financial highlights

Property Finance

Investment Banking

Markets

Working capital and 
Transactional Services

2022

2021

2022

2021

2022

2021

2022

2021

Gross operating 
income (Rm)

Average total 
advances (Rm)

3 753

3 232

4 472

4 270

5 035

5 299

3 836

3 146

165 618

164 981

156 087

151 916

63 426

70 658

20 724

17 998

We continue to invest in our people by building a people 
proposition that is underpinned by a diverse, equitable, and 
inclusive culture, tailored to our business strategy to enable us to 
attract, retain and develop top talent, considering relevant global 
workforce trends. This strategic workforce approach is vital to 
our continued success as a leading corporate and investment 
bank. We have made a significant investment over the past 
eighteen months to align remuneration practices and outcomes 
to the market to ensure that we continue to compete effectively 
for talent.

Segmental performance
Property Finance
Property Finance provides development and term finance 
solutions to clients and partners with its clients through equity 
investment and mezzanine structures.In 2022, growth in 
the property sector remained slow on the back of a sluggish 
economy. We, however, experienced good revenue growth 
due to a strong performance across all pillars of our business, 
particularly Property Partners and the Africa business. Our focus 
remained on partnering with our clients, originating high-quality 
transactions and managing the risk across our portfolio. 

Gross operating income (GOI) increased by 16%. NII was flat and 
negatively impacted by an increase in the suspension of interest 
as a result of the increase in stage 3 exposures. The growth of 
93% in NIR was driven by the strong performance of the Property 
Partners owing to favourable revaluations on certain assets. 
The CLR deteriorated in the second half of the year to end at 
28 bps (2021: 30 bps). The deterioration is linked to specific 
exposures rather than to the performance of the portfolio in 
general. The CLR is within the TTC target range of 15 to 35 bps 
and is expected to remain within the range going forward. 

Our portfolio is secured by good-quality assets and is well 
diversified. This is underpinned by a strong client base with whom 
we have deep relationships.

Investment Banking
Investment Banking is responsible for the advisory, debt 
and equity capital markets, private equity, long-term debt 
finance, sustainable finance and syndication businesses. It has 
leading industry expertise in the mining and resources, energy, 
infrastructure, telecoms and the leveraged and diversified 
finance sectors. Our sector expertise, thought leadership and 
our purpose-driven approach in delivering solutions to our 
clients have received significant recognition and garnered us 
multiple awards in the year under review.

Investment Banking delivered solid results with 5% growth in 
GOI. NII increased 3%, as momentum in the latter part of the 
year saw closing advances grow by 8%, with the Mining and 
Resources and Leveraged and Diversified Finance business 
contributing significantly. We continue to drive cross-selling 
initiatives off our client and related advances growth into the 
broader CIB product offering and this remains a key focus. 
NIR growth of 9% was driven by strong growth in fees and 
commissions, which increased 29% reflecting strong underlying 
client activity. NIR related to private equity and investment 
income had a meaningful but lower contribution off the high 
base in 2021. The credit loss ratio for the period was 11 bps. 
This performance enabled the business to deliver a continued 
improvement in ROE, enhanced by our portfolio optimisation 
initiatives. 

Looking forward, the pipeline of opportunities remains 
robust across all sectors particularly in energy and related 
infrastructure. The delays in the renewable-energy programme 
into 2023 will result in strong growth for the energy business 
as the renewable-energy and commercial and industrial 
projects close this year. Our investment in the advisory 
franchise continues as we grow NIR year on year from this 
business. The private equity franchise will focus on new 
investment activity while realising certain of the existing 
investments for value. There will be a continued focus on 
sustainable finance activity where we continue to play a key 
role in leading, structuring and co-ordinating these transactions, 
for which Nedbank has been recognised globally as a leading 
sustainable finance provider.

Markets
The Markets business trades in the foreign currency, equity, 
commodity and interest rate markets. 

Trading conditions were challenging throughout the year as 
both local and international markets experienced significant 
inflationary pressure, exacerbated by the Ukraine conflict. 
Hawkish stances by central banks and easing of supply chains 
have resulted in a moderation of the inflation outlook but the 
low level of growth is now a significant concern with rising 
expectations of a global recession. The SARB MPIF, a transition 
from a shortage to surplus system, also significantly compressed 
margins across asset classes in funding products. Financial 
conditions are expected to remain tight for the short term.

GOI decreased by 5%, driven by a decline in trading income. 
Despite the impact from MPIF, foreign exchange showed robust 
growth of 14%, driven by increased client activity. This growth 
was, offset by a 18% decline in debt securities after a period of 
continued growth over the past few years. This performance was 

90

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

91

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
Nedbank Retail and Business Banking

Headline earnings
(Rm)
Headline earnings
(Rm)

Return on equity
(%)
Return on equity
(%)

9
7
3
5

3
9
2
5

5
9
5
1

2
3
5
4

7
9
0
5

,

9
8
1

,

3
7
1

,

4
5

,

7
3
1

,

0
6
1

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

Financial performance 
RBB’s financial performance has continued to improve, with 
HE up by 12% to R5 097m.

Higher earnings growth, coupled with a slight decrease in 
allocated capital due to methodology changes, resulted in ROE 
increasing to 16,0% (2021: 13,7%), now back above the group’s 
cost of equity.

The main driver of the HE growth was an 11% increase in 
revenue, with expense growth being curtailed at 5%. This was 
offset by a 28% increase in the impairments charge off the 
back of once-off releases in the prior year and a deteriorating 
macro environment in 2022. The growth in revenue was driven 
largely by NIR recovering strongly from prior-year levels as all 
sectors of the economy opened and by NII growth remaining 
strong, benefiting from an improved NIM. Higher revenue has 
resulted in significant growth in preprovisioning operating profit 
(PPOP) of 20% and the cost-to-income ratio declining to 61,0% 
(2021: 64,0%).

In addition to the strong financial performance, RBB also showed 
positive traction on several key non-financial metrics, including 
a 13% increase in digitally active clients to 2,6 million and 6% 
growth in main-banked clients to 3,24 million, underpinned by a 
6% growth in the economic-profit-rich middle client segments. 
During the year we received numerous awards such as the 
2022 Global Banking and Finance Review Award for Excellence 
in Innovation Banking App in South Africa (for the Nedbank 
Avo app), and Best Corporate ESG Strategy in South Africa. 
At the Asian Banker Excellence in Retail Financial Services 
Awards 2022, we won the Best Retail Bank in Africa and South 
Africa Award, as well as the Best SME Bank in South Africa. 
At the Asian Banker Financial Technology Innovation Awards 
2022, we were recognised for Best API and Open Banking 
Implementation. At the Africa Professional Wealth Management 
Wealth Tech Awards – Financial Times 2022, we were named 
the Best Private Bank for Digital Customer Service and lastly, we 
were also awarded for Outstanding Contribution in Commercial 
Payments Products for the SADC region at the ninth Africa Bank 
4.0 Awards – BII World. These awards reflect our efforts and 
expertise in digital, ESG and the differentiated offerings for the 
segments we are serving.

NII increased by 12% to R23 203m, driven by an increase in 
advances off the back of stronger payouts, and the widening 
of NIM from 5,42% to 5,72%. NIM benefited from positive 
endowment as interest rates increased, as well as a higher 
liability margins from slightly more favourable funding spreads.

Average banking advances increased by 7% to R391bn 
driven by strong growth in our commercial banking and small 
business segments, as well as solid growth in secured lending. 
Unsecured-lending volumes have, however, slowed due to 
the adoption of a more cautious approach to new lending as a 
result of elevated risk. Overall new-loan payouts increased 3% 
to R121bn. As a results, our household advances market share 
decreased marginally to 17,3% in December 2022 (2021: 17,6%).

Average deposits increased by 7% to R383bn, supported by 
our market share of transactional deposits, which increased 
to 13,9% in December 2022. This is a key focus area, which has 
led to our achieving the strongest percentage deposit growth 
among large South African banks, based on the BA900.

The 28% increase in impairments by R1,4bn to R6,6bn was 
largely attributable to once-off benefits in 2021 (+R713m), book 
growth (+R400m), a deteriorating macro environment and 
elevated risk outcomes largely in secured products in Consumer 
Banking (+R857m). When normalising for the once-off items of 
R713m realised in 2021, the FY 2021 adjusted CLR of 153 bps 
(reported 134 bps) increased to 161 bps in 2022. Stage 3 loans as 
a percentage of total loans increased marginally from 6,67% 
to 6,81% as deterioration in the Consumer and RRB segments 
was partly offset by improvements in Commercial Banking. Total 
coverage remained elevated at 4,92% (2021: 4,83%), reflecting 
prudency in the difficult current macro conditions and outlook. 

NIR increased by 8% to R13 849m, reflecting the ongoing 
improvement in client transactional activity, benefits of 
cross-sell, an increase in main-banked client gains and growth 
in card interchange revenue. Value-added services (VAS) 
grew by 25% and card acceptance volumes grew steadily in 
Q4 2022, reaching over R400bn in volumes for the year, which 
is the highest level reached to date. However, there is ongoing 
pressure on margins owing to higher levels of competition in 
the market.

Expenses increased by 5% to R22 615m, driven by judicious 
management of discretionary spend and ongoing optimisation 
of operations through Project Phoenix, Project Imagine and 
other Target Operating Model 2.0 initiatives. Permanent 
headcount decreased by 633 to 15 671, achieved mostly through 
natural attrition as we continue to leverage our investments 
in digital and the Managed Evolution (ME) technology strategy. 
Our cost-to-income ratio remains too high, but improved 
to 61,0% (2021: 64,0%), driven by higher revenue and 
cost-savings initiatives.

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Strategic progress
Clients – The number of main-banked clients increased by 6% to 
3,24 million. The increase in main-banked activity, the recovery of 
card spend, and the digitisation of our client base have all driven 
the NIR recovery this year. We also continue to scale several key 
growth vector products to supplement our value proposition 
and to support sustainable NIR growth by diversifying the 
revenue base.

Following a consistent upward trend in client experience over 
the past six years, Nedbank has reached #1 position in NPS (Net 
Promoter Score). Nedbank’s performance is evidence that the 
focus on delivering delightful client experiences is bearing fruit. 
Consulta could not complete its 2022 client satisfaction study 
following some operational challenges and as a result, Nedbank 
commissioned a similar NPS benchmark study through Kantar 
– an independent, top-rated and world-leading data, insights, 
and consulting company. The Kantar Banking Industry study 
used a methodology consistent with Consulta, with the results 
statistically valid at a 95% confidence level. Questions and 
computation of scores were consistently applied so that results 
would be comparable. Looking ahead, Nedbank will continue its 
efforts to continuously improve client experiences and maintain 
our #1 NPS position. 

In May 2022, Nedbank Business Banking was strategically 
repositioned as Nedbank Commercial Banking to better 
represent the comprehensive range of services and products we 
offer to medium-, large-, and mid-corporate-sized businesses. 
The annual 2022 study concluded by KPI Research showed a 
pleasing increase in market share to 24% (2021: 22%) in the 
category of businesses generating an annual turnover of between 
R750m to R2,5bn.

Nedbank’s client experience (CX) continues to improve in support 
of the RBB goal to consistently deliver leading client experiences. 
This is supported by the Service Excellence programme initiated 
in 2019, with approximately 13 400 (90%) employees having 
gone through the first phase of training and approximately 
7 900 (50%) of employees being in the embedding phase. 
Our gold-standard client journey management capability is well 
underway, built on a leading set of global technologies that 
allows us to understand client pain points through sentiment and 
operational data as we continuously implement client experience 
improvements to better meet client needs. Good market conduct 
principles are embedded and managed with oversight through 
our newly established Fair Client Conduct Board.

As part of our CX journey, Nedbank embarked on a journey to 
institutionalise behavioural economics for strategic projects 
across the business. We partnered with one of the leading 
South African universities, and Nedbank employees undertook 
technical training in behavioural economics and designed and 
tested behavioural interventions to increase client satisfaction, 
digital sales, cross-sales, and the adoption of service excellence 
rituals. All behavioural interventions were rigorously tested 
through live experiments and delivered significant improvements 
on behavioural interventions that could be scaled. In 2023, the 
institutionalisation journey will focus on embedding behavioural 
economics, skills, and interventions within campaigns, digital 
channels, collections, and frontline interactions with clients.

Through our financial wellness programmes (Consumer Financial 
Education and Financial Fitness) we reached over 29 million 
people, up from 15 million in 2021. These programmes are 
incorporated into various CVPs including Workplace Banking and 

are delivered via a combination of radio, digital, social-media and 
face-to-face interventions. Our financial wellness programmes 
incorporate behavioural economics principles that highlight 
the role of emotions and cognitive biases when making 
financial decisions.

Digital innovation – The digital growth story accelerated 
in 2022, with digitally active clients increasing by 13% to 
2,6 million to reach a major milestone of 2,0 million clients 
now using the Nedbank Money app (up 23%). The continued 
investment in digitising onboarding journeys, digital marketing 
capabilities, and widening the distribution of sales capabilities all 
culminated in strong digital sales growth of 104%, far exceeding 
expectations. Digital is now contributing 53% (2021: 32%) of 
funded consumer sales and is well above South African industry 
standards (Finalta Digital Benchmark Study – 2022). The ease of 
onboarding clients onto the Money app and opening of accounts 
in less than five minutes contributed to the increase in clients 
joining and using our app. Digital payment volumes continued to 
grow, up by 18%, with Money app payment volumes increasing by 
34% and app volumes now exceeding those of Online Banking. 
The Money app, together with other self-service channels, 
now play the dominant role in providing clients with simple and 
convenient banking anytime, anywhere. 

Digital innovation is in our DNA and continues to be evident in 
the delivery of new and exciting features to market, adding value 
to our clients throughout 2022. Clients can now choose from 
a wider variety of vouchers, including for prepaid water, which 
seamlessly integrate into our Greenback programme. Access to 
our Avo super app is easier than ever and it can now be accessed 
through a single click from the Money app. Other new features 
include cardless cash-out solutions as well as the issuing of 
virtual cards that can be used to pay online. A combination of 
spend analysis, financial categorisation, budgets and a credit 
score dashboard help clients improve their financial health 
steadily. Clients are now able to book directly, through the Money 
app, video-call-based appointments with a branch or with our 
innovative Digital Advice Services Desk (DAS).

Furthermore, we strive to empower our clients financially through 
the Money app, with which they are now able to open investment 
accounts, increase credit card limits and access predetermined 
offers made available to them seamlessly. We also introduced 
Enbi, the always-on assistant bot that is there for our clients, 
24/7 and which integrates with our contact centre agents 
seamlessly to address any questions from clients. We also drive 
financial inclusion and offer rich and simplistic banking for our 
Cellphone Banking (USSD) clients. During 2022 key innovations 
in the Cellphone Banking channel included real-time transaction 
notifications, a simplified and client-friendly new navigation 
experience, pre-login pop-ups to assist in client education, and an 
enhanced predetermined short-term loan offering.

The innovation pipeline promises to deliver more in 2023, and 
through the app clients will have the ability to apply for a credit 
card, allow children to access and use the app, and include 
enhanced features such as the ability to track card delivery. Enbi 
will also be expanded to handle more enquiries for clients and 
we will continue to focus on providing simplified products and 
solutions to our clients to enhance their overall client experience. 

Client security remained a core focus, with several new features 
and enhancements implemented in 2022 to further protect our 
clients. The introduction of facial recognition, which integrates 
with the Department of Home Affairs for facial comparisons and 
data checks, enables us to reduce friction and grow the list of 

92

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

93

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
 
 
 
Financial highlights
for the year ended 31 December  

Segmental view

Total Retail and
Business Banking

Commercial
Banking

Consumer
Banking

Relationship 
Banking 

Other1

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

5 097

4 532

1 812

1 408

1 950

2 109

23 203

20 745

4 735

3 847

15 006

14 276

1 292

3 375

907

2 585

43

87

108

37

Change 
%

12

12

8

5

28

6 613

5 172

98

(167)

6 249

13 849

12 783

1 917

1 844

7 941

5 144

7 353

249

150

17

45

1 686

1 568

2 305

2 018

22 615

21 442

3 984

3 864

13 772

13 287

2 994

2 728

1 865

1 563

16,0

1,20

13,7

1,13

23,8

1,06

19,8

0,90

10,2

0,78

10,1

0,88

36,3

1,21

24,6

0,97

1,61

1,34

0,11

(0,21)

2,37

2,04

0,41

0,29

61,2

59,6

48,1

47,7

57,7

55,3

56,3

57,5

61,0

64,0

59,9

67,9

60,0

61,4

59,2

65,7

5,72

5,42

2,80

2,48

6,08

6,01

3,16

2,76

7 408 430 380 985

87 866

80 363 257 919 242 390

61 433

57 312

1 212

920

7 391 022 365 656

83 862

76 912 246 802 236 192

59 118

51 625

1 240

927

8 402 114 371 106 167 651

152 930 125 165 123 017 108 977

95 023

321

136

7 383 010 359 221

162 321

148 684 120 416 121 904 100 053

88 251

220

382

(4)

31 843

33 060

7 607

7 116

19 076

20 789

3 557

3 684

1 603

1 471

Headline 
earnings (Rm)

NII (Rm)

Impairments 
charge on 
financial 
instruments 
(Rm) 

NIR (Rm)

Operating 
expenses (Rm) 

ROE (%) 

ROA (%)2

CLR – banking 
advances (%)2

NIR to total 
operating 
expenses (%)

Cost-to-income 
ratio (%)

Interest margin 
(%)

Total advances 
(Rm)

Average total 
advances (Rm)

Total deposits 
(Rm)3

Average total 
deposits (Rm)

Average 
allocated capital 
(Rm)

1

'Other' includes income, impairments and costs relating to Channel, Card Acquiring, Central and Shared Services.

2 Consumer CLR and ROA calculations are aligned with the methodology used across the bank.
3 During 2022 the group identified a one-day delay in the sweep on the cash management deposit account and the debtor funding account. The delay resulted in the 
unswept balances being incorrectly reflected under cash management deposits (liability) and debtors (asset) and therefore the affected line items were overstated. 
In terms of IAS 32: Financial Instruments: Presentation, once the sweep has taken place in the cash management deposit account and the debtor funding account, 
these should not be reflected as a liability and asset respectively. As a result, the comparative assets and liabilities have been restated by R3 866m and the opening 
1 January 2021 assets and liabilities have been restated by R3 390m respectively.

functions offered via our digital platforms. A QR code security 
function was introduced on Online Banking to further mitigate 
threats to clients.

Our API_Marketplace provides a platform for our external and 
internal partners to consume financial products and services 
in line with our open-finance strategy. In support of the open 
finance strategy API_Marketplace, in collaboration with 
product teams across the group, increased product coverage 
to 13 in 2022 (2021: 9) with the addition of car and building 
insurance, credit card data and EFT payments APIs for the CMA 
countries (Namibia, Lesotho and Eswatini now available pending 
regulatory approvals). Work is materially complete on the CMA 
wallet and accounts data APIs, which will go to production in 
H1 2023. In addition, Rapid Payments, Cash Out at Retailer 
and Transactional Data (for juristic) APIs are in the pipeline for 

delivery in H1 2023. API_Marketplace has been at the forefront of 
the open-finance strategy in 2022, consistently collaborating with 
product teams to innovate with the platform and improve revenue 
and client acquisition. In 2023, the business will continue to focus 
on identifying market relevant opportunities that will contribute to 
our growth. 

The Nedbank Business Hub’s ongoing journey improvements 
have made becoming more digital easier for our Commercial 
Banking clients. It provides seamless access to a wide array of 
functions accessible through an integrated and secure platform, 
driving wider access to our ecosystem of products and services. 
To date there have been 139 996 service requests received 
via the hub, the bulk of which are straight-through, meaning 
immediate delivery to clients and ultimately a more efficient, 
streamlined client experience. There have also been 322 digital 
product applications with 83 activations by clients using the hub.

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Currently, RBB has 142 active robots servicing 63 processes. 
These solutions have created efficiencies by optimising 
business processes, resulting in a significant saving in workforce 
hours (estimated at 1,3 million hours) over the past four years. 
Robotic automation has improved client experience by reducing 
turnaround times, and mitigating risk.

first-in-market functionality such as app-initiated withdrawals 
using QR codes, meaning that clients do not have to insert 
their cards into our ATMs when withdrawing cash. Clients 
can now also pay all Nedbank accounts and beneficiaries at 
cash-deposit-taking devices and make real-time deposits at 
deposit-taking ATMs.

Physical distribution – Our physical footprint points to both the 
increased drive towards client self-service and a diverse South 
African consumer base that still requires face-to-face assistance. 
In response to shifts in client behaviour and preferences that were 
fast-tracked by Covid-19, we continued to optimise our branch 
footprint, while investing in more mobile and self-service channels 
as we aim to change in line with the way clients bank in a digital 
world. 

During 2022, we closed 15 points of presence and opened 20 new 
in-retailer outlets and opened no new branches. This reduction 
has not affected our coverage of the bankable population in 
SA, which remains around 85%, in line with that of the industry. 
Since 2014 we have achieved actual floor space reduction of 
83 823 m2. We have a new operating model in 210 points of 
presence that will be rolled out over the next three-year cycle, 
including an innovative mix of branches from full-service and 
express to easy-access smaller branches. For our newly modelled 
branches we have seen an uplift in NIR per square metre when we 
compared data for six months from before the branch was opened 
and after the branch had been opened. By the end of 2025, 58% 
of branches will be smaller than 200 m2, which is a significant shift 
from our current mix of branches.

We have also tested various in-market operating models through 
taxi rank branches and nine mobile sales teams in township 
economies. We expanded access to our products through new 
partners, both in market and online through APIs, acknowledging 
that clients are coming to branches less and that we need to 
be mobile and have a presence in the community. Appointment 
bookings, which allow our clients to schedule time for face-to-face 
meetings in- branch without having to stand in long queues, has 
seen a lift of 212%, with over 124 000 booking being done in 
2022. We plan to extend our appointment booking capability to 
non-Nedbank clients via our website in 2023.

The transition of the frontline business to an agile operating model 
is underway in 61 of the 195 micro markets. The adoption of agile 
practices and methodologies while embedding agile values and 
mindsets has impacted sales performances positively across all 
frontline sales roles. Our continued focus on sales productivity 
as well as the ‘Everyone Sells’ strategy has resulted in branch 
sales and service productivity improving by 48%, with servicing 
employees now contributing 17% (2021: 4%) of overall sales.

To complement our in-market and digital channels we have 
a contact centre available to clients 24/7 through email, chat 
and voice options. Clients can now call our contact centre 
free of charge through our 0800 number. We have seen a 5% 
shift in service volumes from employee-assisted channels 
towards self-service channels. There has been an increase 
of 20% on digital channels for financial servicing, 17% for 
non-financial servicing and a 7% increase in transactions on 
bank-owned devices.

With self-service options expanding, we further invested in our 
ATM footprint by rolling out another 73 devices. During this 
period, cash dispensed through branches and ATMs increased 
by 12%. Altogether, 90,5% of client cash deposits at branches 
are now being processed through cash-accepting ATM devices. 
We continued to improve the experience of clients at our devices 
through the roll-out of our new ATM front-end, which enables 

Significant progress has been made in enhancing functionality 
across self-service and online channels, providing our clients 
with enhanced convenience. During the past year, we simplified 
the password reset function for Online Banking and added 
great functionality, such as the ability to change card PINs 
in-app. Our network of 473 self-service kiosks in our branches 
enables clients to complete self-service actions at their own 
convenience, such as changing their ATM limit, maintaining 
their profile, issuing statements, as well as blocking and 
replacing personalised cards for PAYU and Savvy Plus Accounts. 
The long-term aim is to offer this across all accounts and clients, 
making the card process much faster as we continue to offer 
convenient options for clients. Clients can also pick up cards 
24/7 by using our 160 lockers located in the self-service zone 
at branches or have their cards delivered to them. Our kiosks 
now also enable clients to open PAYU accounts seamlessly, with 
a card issued instantly, and we are looking to expand to other 
third parties.

Ecosystems – Our Avo super app has signed up more than 
2,0 million users since its launch in 2020, with active users up 
almost fivefold. Benchmark analysis revealed that the growth 
trajectory of Avo’s monthly active users has been much higher 
than that of benchmark peers  after three years in the market. 
Over 20 000 businesses, up by 15%, have been registered to 
offer their products and services on this e-commerce platform. 
Avo now has access to over 12 000 drivers on its delivery fleet 
nationwide as product orders continue to grow exponentially, 
with a fivefold increase in gross merchandise value (GMV) and 
sevenfold increase when including internal procurement via 
the platform.

Avo Auto, a virtual vehicle mall that was launched in 2021, 
now hosts over 200 MFC-accredited dealers, with more than 
8 000 vehicles available on the platform. During the year we 
launched Avo B2B Marketplace, making it easier for business 
buyers and sellers to connect, anywhere, anytime, on a secure 
platform. Avo also continued to increase its number of partners 
to drive scale, with our newest partnerships (with Apple, Dell 
and Uber Direct) highlighting the increasing appeal of Avo 
as a destination marketplace to assist global brands and 
manufacturers in realising their growth aspirations. The launch 
of Avo in our first NAR subsidiary is planned to go live in Q1 2023. 
At the Global Banking and Finance Awards 2022, we won the 
Excellence in Innovation Banking App (Nedbank Avo) in South 
Africa Award.

In the township economy, we continue to leverage partnerships 
to co-create solutions with clients. This work has been 
advanced through the establishment of an Insights centre of 
excellence aimed at tailoring solutions centred around the 
client’s physical and psychological contexts. Our multipronged 
approach, anchored by our go-to-market strategy, has impacted 
the township economy positively and remains pivotal in our 
community-based interventions with residents, informal 
traders and SMMEs. Through the Distribution Performance 
Cell, enabling us to understand community needs better, we 
provided relevant solutions in 12 township markets to date and 
prioritised roll-out into the remaining main markets in 2023. 
In addition, we are creating shared value through our partnership 
with Township Entrepreneurs Alliance (TEA) by offering Kasi 

94

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

95

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Product views, excluding commercial banking

Home loans

VAF

Unsecured 
lending1,2

Transactional3

Card and 
payments3

Forex and 
investment

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

NII (Rm)

3 259

2 979

5 526

5 121

4 163

3 998

2 488

1 803

1 419

1 506

1 546

1 475

Consumer banking 
and other

2 347

2 215

5 350

4 977

3 911

3 862

Relationship banking 

912

764

176

144

252

136

Impairments charge on 
financial instruments 
(Rm) 

507

(129)

2 408

1 727

2 719

2 619

Consumer banking 
and other

Relationship banking

427

80

(138)

2 379

1 702

2 581

2 502

9

29

25

NIR (Rm)

283

275

701

708

1 011

1 477

71

71

749

1 419

1 506

1 054

988

558

988

487

64

64

811

1 059

811

1 059

192

279

Consumer banking 
and other

Relationship banking

Operating expenses 
(Rm) 

Consumer banking 
and other

Relationship banking

215

68

212

63

686

15

694

14

138

891

819

72

117

726

6 151

5 680

3 634

3 216

249

230

676

50

4 766

4 358

3 606

3 191

1 385

1 322

28

25

132

117

136

94

1 772

1 683

1 787

1 662

1 977

1 843

8 286

8 064

3 001

2 626

1 579

1 500

1 198

574

1 137

546

1 673

1 557

1 785

1 727

6 588

6 502

2 984

2 609

114

105

116

1 698

1 562

17

17

1 179

400

1 117

383

Headline earnings (Rm)

890

1 215

1 342

1 612

185

185

(481)

859

723

150

142

Consumer banking 
and other

Relationship banking

655

235

1 019

1 308

1 592

283

196

34

20

(4)

218

(33)

(653)

(1 067)

838

586

851

8

717

6

(48)

198

(1)

143

ROE (%)

CLR – banking 
advances (%)

Cost-to-income ratio 
(%)

Interest margin (%)

Average total 
advances (Rm)  

14,5

22,5

15,5

17,3

7,4

4,8

8,8

(16,7)

36,6

22,7

50,6

28,6

0,33

(0,09)

1,92

1,46

8,73

9,06

39,55

34,98

4,90

6,33

50,0

2,12

51,7

2,08

28,7

4,02

28,5

3,95

39,1

15,21

39,0

15,23

95,9

8,00

107,8

6,19

59,4

7,97

55,6

8,19

88,0

0,97

88,0

0,97

149 525 138 952 119 249 112 468

24 287

23 342

69

98

13 957

13 896

2

2

The table does not include NCB HE of R1 812m (Dec 2021: R1 408m) and other unallocated costs of -R420m (Dec 2021: -R272m) relating to Channel, Central and 
Shared Services. Therefore, the table does not cross-cast to the segmental view on page 94

1 Excludes additional insurance income in Nedbank Wealth that if included, would result in ROE of 12,0%.
2 Unsecured Lending's CLR has been restated to align with methodology for the current year.
3 Debit and cheque interchange and related costs have historically been reported under the Card and Payments product. This has been restructured in the current 

period and is now reported under the Transactional product to more closely reflect the true economics of the Transactional product and also align with the industry. 
The 2021 comparative period has been restated.  

Business Workshops across the country. Since May 2022, 
this programme has enriched more than 3 000 physical and 
4 000 online township SMMEs with training, sponsored around 
140 township exhibitors equipped with Nedbank POS machines, 
created supplier procurement opportunities for more than 
40 black-youth-owned service providers, as well as crowned 

eight pitch challenge winners with a collective allocation 
of R350 000 in cash and business support in 11 township 
communities nationwide. This community-immersive approach 
has deepened our insights, which we have used to develop 
an informal trader CVP – to be launched soon – that drives 
financial inclusivity.

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Nedbank Retail and Business 
Banking segmental review
Internal transfers
In line with the strategic intent of Project Phoenix to service 
clients holistically in a given segment, a reallocation of clients 
and products was conducted to ensure all income is accounted 
for in the correct segment.

As a result, R6,2bn in advances was transferred from Consumer 
Banking to Retail Relationship Banking in August 2021, and 
R2,4bn of deposits were transferred in January and April 2022, 
with the full-year impact as follows:

•  R2,4bn in notice and term deposits

•  R3,7bn in home loans 

•  R1,3bn in VAF 

•  R1,2bn in personal loans 

•  R41m in HE 

Commercial Banking
Commercial Banking provides relationship-based banking 
services to mid-sized and large commercial entities, including 
tailored banking and financial propositions for agricultural, 
franchising and manufacturing industries as well as the 
public sector.

Commercial Banking increased HE by 29% to R1 812m at an 
attractive ROE of 24% through solid product volume growth, 
coupled with an improvement in NIM of 32 bps to 2,8%, driven 
mainly by the endowment benefit following the sharp increase in 
the interest rates. NIR grew moderately by 4% off the back of a 
6,6% increase in transactional banking volumes, offset by lower 
non-transactional-related fees.

Average advances grew by 9% as client use of existing facilities 
increased, although we noted cautious borrowing behaviour, with 
new loan payouts remaining largely flat at R27bn. Commercial 
Banking remains a strong generator of funding, with R91bn 
in net surplus funds generated, supported by an increase 
of 9% in average deposits, particularly from growth in 
transactional deposits.

The CLR of 11 bps (2021: -21 bps) is below the target range 
of 50–70 bps and includes the release of forward-looking 
impairment overlays deemed as no longer required. The CLR 
is expected to normalize in 2023. The commercial operating 
environment has been, and continues to be, beleaguered 
by many external factors such as intensified load-shedding, 
increased input costs, margin pressure as well as logistical 
and transportation challenges. Although downside risk in the 
current economy persists, our balance sheet coverage ratio of 
1,83% remains above pre-Covid-19 levels. 

Our digital journey continues to advance and is underpinned 
by both ongoing delivery towards a clearly defined roadmap 
of strategic digital priorities, as well as incremental positive 
shifts in client experience, owing to the steady stream of 
functionality that we are taking to market. Commercial Banking 
continues to roll out the Nedbank Business Hub to clients, 
enabling a positive change in client experience for businesses, 
achieving critical scale in 2022. The focus for 2023 will be 
primarily around adoption and continual enhancement to 
our cybersecurity measures to help clients manage cyber 
security concerns as they adopt more digital solutions for their 
businesses. The Nedbank Business Hub provides convenience 

for the electronic banking needs of our clients and is a single 
view of all the digital offerings we have. From here, clients will 
be able to transact, apply for products and services and more. 
Security remains a top priority and we offer advanced protection 
through the combination of a password, certificate and choice 
of two-factor authentication (mobile or token). To date, 67% of 
clients have an active digital resolution in place, which enables 
businesses to nominate authorised persons to procure banking 
and financial products and services.

The introduction of a service model aimed at focusing on the 
delivery of a unique proposition to the lucrative mid-corporate 
segment within Commercial Banking in 2021 has according 
to KPI research brought about a positive increase in market 
share between 2021 and 2022 to 24% within the category of 
businesses generating annual turnover of between R750m 
and R2,5bn. This, together with various interventions aimed at 
improving existing client product cross-sell ratios culminated 
in an improvement in the status of single-banked clients with 
Nedbank from 27% in 2020 to 36% in 2022, versus a downward 
position in multibanked clients over the same period.

The year 2022 saw the launch of a bespoke value proposition to 
the manufacturing industry that was successfully promoted and 
well received by the sector. Continued client growth across the 
agriculture, franchising and public sector portfolios were also 
evident during the year.

Our sustainability proposition showed an increase in the 
provision of finance covering ‘renewable energy’ investments 
that exceeded our ambitions for the year. A pilot with a third 
party was also initiated with select clients towards the end of 
2022, which offers the commercial market an aggregation of 
advisory services and geolocated suppliers for commercial 
clients contemplating the purchase and acquisition of 
solar-energy technology. So far, initial feedback received has 
been promising and we expect to finalise a more permanent 
arrangement with this service provider in early 2023, which will 
then be extended to the broader commercial market.

Retail Relationship Banking 
RRB provides tailored banking services to affluent individuals 
and their households (salaried and self-employed), non-resident 
clients and embassies as well as SMEs with an annual turnover 
of less than R30m. The relationship banking offering is designed 
for clients seeking a personalised, flexible and proactive 
approach, and caters for more complex financial needs typically 
associated with the above-mentioned client segments.

Despite the subdued economic environment, the business 
delivered HE of R1 292m, up by 42%, generating an ROE of 
36,3%. This reaffirms both the resilience of the client base 
(despite small-business clients being under more strain than 
affluent clients) and the quality of this business.

After rebasing for the internal transfers, the CLR increased 
from 36 bps to 41 bps, which is at the lower end of the target 
range of 40–70 bps and reflects the quality of the book and the 
effectiveness of the risk practices. Average advances grew by 
7%, while average deposits increased by 11%, resulting in a net 
funding contribution to the group of R51bn. NIR grew moderately 
at 6,0%, which includes the impact of various industrywide 
and Nedbank-specific pricing concessions. NIR growth 
was more muted in the small-business segment, reflecting 
the strain this sector is under, but recovered strongly in the 
private-client segment.

96

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

97

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Private Clients: Early in 2022 we repositioned our Professional 
Banking offering to Private Clients, to align with market naming 
conventions and to reflect our aspiration to provide a true 
‘private’ experience. We have noted a steady improvement of 
consideration and sentiment ratings on the back of this change. 
Main-banked client numbers increased by 10%, maintaining our 
affluent market share at approximately 15%. Service levels and 
client satisfaction continue to improve, with more clients willing to 
promote Nedbank off the back of continued efforts to provide a 
seamless experience to this demanding client base.

The many enhancements being made to Online Banking and the 
Money app since the full migration of clients to the new platform 
in early 2021 have driven an improvement in digital satisfaction. 
Important digital features for this client base include the ability 
to receive and make international payments, open and manage 
investment accounts, apply for credit, access and manage wealth 
products (stockbroking, unit trusts, retirement annuities and life 
cover) as well as choose from a range of in-house short-term 
insurance solutions. Clients can also book appointments with 
their banker, and our financial management solutions continue 
to evolve, and we are seeing good usage by RRB clients. 
Our enhanced proposition for this segment positioned us to be 
recognised as the Best Private Bank for Digital Customer Service 
by Financial Times.

Small Business Services: Nedbank remains well positioned 
in the small-business segment, maintaining its urban market 
share of 24% as a result of positive views regarding our 
ability to understand and serve the needs of this important 
sector. According to the 2022 Small Business Tracker (a 
Nedbank-commissioned survey that has been running for 
13 years and is conducted by the independent research 
company, KPI Research), small-business owners continue to 
rank Nedbank as the market leader in the provision of banking 
services to this market for the second year in a row, and the 
Asian Banker recognised Nedbank in 2022 as the best SME 
bank in South Africa at the Excellence in Retail Financial 
Services Awards. Our focus for small business is the provision of 
affordable transactional banking, innovative payment solutions 
and seamless lending to unlock growth for this important sector 
of our economy.

SimplyBiz, a free business development platform powered by 
Nedbank and available to all entrepreneurs (whether banked 
with us or not), has provided over 30 000 business owners free 
Beyond Banking assistance in the form of advertising, coaching, 
relevant business support materials and strategic initiatives. This 
represents an 111% growth from inception, and actively supports 
the UN SDG 4 and SDG 9 through an expert community with 
resources, ongoing learning and tangible support.

Despite a challenging economic outlook and an increasingly 
competitive market, now also heavily focused on small 
businesses, there are still many opportunities for us to grow in 
the relationship banking segments. We will continue executing 
our strategy to digitise as much of the day-to-day banking 
functionality as possible, while investing heavily in the skills, 
knowledge, and professionalism of our frontline employees 
to give impetus to our positioning of ‘Digital when you want it; 
human when you need it’. Besides our growth in market share, 
financial performance will also be boosted by the growth in 
endowment earnings in an increasing-rate cycle.

Consumer Banking
Consumer Banking predominantly serves individuals earning 
less than R750 000 per year in three subsegments – middle 
market, entry-level banking and youth. Consumer Banking 
primarily offers these clients transacting, savings, lending 
and insurance solutions, across physical and digital channels. 
Consumer Banking also serves a few non-individual client 
types, such as stokvels, clubs and societies. Consumer Banking 
represents approximately 93% of our individual clients.

HE decreased by 8% to R1 950m, primarily driven by an 
increase in impairments, while PPOP increased by 11%, 
underpinned by strong NIR growth of 8% (the highest level 
achieved in over six years), offset by low expense growth of 
4%. This reflects solid growth in client volume and activity 
(+R618m) and includes the effect of migrating 1,5 million client 
accounts between 2020 and 2021 to new, more competitive 
transactional products. The strong performance in PPOP 
resulted in the cost-to-income ratio improving to 60,0%, down 
from 61,4% in 2021. Impairments growth was the highest in our 
home loans and vehicle loans portfolios, where client interest 
rates are prime- linked. The increase in the prime rate during 
2022 impacted some of these clients’ ability to maintain their 
repayments. Management is focused on actions to support our 
clients in these difficult times while remaining committed to 
strengthen collections capabilities.

Balance sheet growth was solid, with average advances growing 
by 5%, off the back of a 6% growth in unsecured lending 
and vehicle finance and a 4% growth in home loans. Average 
deposits declined by 1%, despite a pleasing 7% growth in 
transactional deposits. Notice and term deposits declined by 3%, 
partly due to the migration to RRB.

Consumer Banking delivered strong client growth with 
total main-banked clients growing by 6% to reach 3,24 million 
through dedicated focus on front-line sales productivity 
and continued growth in digital sales. All segments grew 
their main-banked clients, including the youth segment 
that registered growth for the first time since 2019, the 
middle-market segment that grew by 5,7% and the entry-level 
segment that grew by 7,9%. Total active clients grew 3,2% to 
6,62 million and Consumer Banking’s cross-sell ratio improved to 
1,89 products per client, up 5% (2021: 1,81). Furthermore, good 
progress has been made in personalised, AI-driven sales leads, 
including focused interventions for each of the segments, such 
as the Unlocked.Me proposition and YouthX for the youth, the 
township economy, micromarkets’ ‘go-to-market’ focus and the 
Family Banking proposition for the middle market. It was pleasing 
to see our youth offering being voted the third ‘coolest’ brand at 
the Sunday Times Generation Next Awards. 

Digital sales and servicing remain a key focus area and our 
Money app clients grew by 375 000 (of which 345 000 was in 
Consumer Banking) to reach two million overall for Nedbank 
Retail. Within Consumer Banking, two-thirds of our main-banked 
clients are digitally active, and over half are using the Money app. 
These shares have grown by 4% and 6% respectively since 2021. 
Digital sales grew to 53% (2021: 32%).

We enhanced our CVPs and during 2022 launched Family 
Banking, which enables spouses to enjoy up to R60 per month 
off the monthly fee of their current account, and MySmartMoney, 
a tool on the Money app with which clients can enjoy My Spend 
(a spend management tool), My Budget (a budgeting tool), My 
Savings (a goal-saving tool) and My Credit Score (a function to 
view one’s credit score and find out how to improve it). 

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Looking forward
We expect RBB to continue showing performance 
improvements amid an expected toughening macro 
environment defined by low economic growth, rising levels 
of household debt and inflation-fuelled prices of basic 
goods and services, persistent unemployment levels and 
the adverse effects of load-shedding, all expected to persist 
in 2023 and a highly competitive environment with new 
entrants and non-banks moving into financial services. 
Our client-centred growth strategy and execution plans 
focus on the five core strategic levers set out below to help 
us achieve our aspirations. More so, our digital and data 
capabilities will enable us to create new and disruptive 
products and solutions to address clients’ rapidly evolving 
needs and expectations, enabling us to expand access to 
new markets, and help develop new revenue-generating 
opportunities, to help reduce the cost-to-income ratio and 
improve ROE. We will continue with a heightened focus on 
purpose-driven and ESG-inclined CVPs.

Leading client experiences – We will continue to 
develop winning client value propositions (CVPs), 
innovative products and solutions for our clients to drive 
competitiveness through differentiation. We will configure 
operations to meet changing client needs and safeguard 
ourselves against new entrants and disruptors. We will also 
continue focusing on Strategic Portfolio Tilt 2.0 (SPT 2.0), 
which concentrates on growing profitable market share in 
selected areas, while embedding a leading client experience 
culture and leveraging behavioural economics in how we 
engage and serve clients.

Digital first, first in digital – We will invest in more to 
complete the digitisation and commercialisation of priority 
individual and juristic journeys through our Managed 
Evolution programme. We will focus particularly on the 
Nedbank Business Hub (NBH) migration capabilities 
and continue to use digital to improve client experience and 
scale through a low-cost operating model.

Growth Vectors to the Power of N – We will unlock more 
value through relentless focus on growth vectors ranging 
across key areas, APIs, partnerships growth through our 
digital ecosystems such as Avo and VAS, and the township 
economy. These growth vectors unlock alternative revenue 
generation opportunities and pave the future for the bank.

Efficient and agile operating model – We will continue to 
implement Project Phoenix, Project Imagine and other 
Target Operating Model 2.0 (TOM 2.0) initiatives that will 
yield cost savings derived from centralised important 
capabilities such as solution innovation, credit and pricing, 
and operations. We remain committed to monitor our 
impairments closely, with strengthened collections 
capabilities and targeted actions to address anti–
money-laundering risks (AML).

Equipping our people – We will continue our journey of 
attracting and retaining talent as well as prioritising, skilling 
and re-skilling our people in an evolving and changing 
operating environment. This will be supported by holistic 
wellness initiatives. We remain committed to drive our 
unique employee value proposition (EVP) and culture 
journey specifically on diversity, equity and inclusion (DEI). 

Nedbank Retail and Business 
Banking product review
Transactional Banking 
Transactional Banking provides fully inclusive access to 
banking by offering affordable and meaningful banking to 
clients across all income levels, enabling financial inclusion and 
effective money management through key innovations such as 
MobiMoney, PAYU (consumers and small businesses) bundled 
accounts such as Savvy Plus and Bundle and savings pockets.

Transactional Banking was a significant contributor to NIR 
growth. The business continues to improve onboarding and 
servicing capabilities across physical and digital channels and 
has afforded a significant shift to self-service across all channels. 
As clients shifted behaviour patterns from branches to ATMs 
and digital channels, there has been a notable increase in the 
use of EFTs, with instant payment volumes growing by 45% and 
payments to cellphones (money transfers) growing by 59%. 
The purchasing and usage of digital vouchers, specifically in the 
entertainment space, increased by 212%. Value-added services 
such as airtime, electricity and LOTTO also increased, with total 
value-added services increasing by 25% across all products, and 
over 1,27 million (a 17% increase) clients buying on the platform 
today. Key servicing capabilities such as balance enquiries, 
payments and transfers, which enable clients to manage their 
money better, have increased by 91% and 49% respectively on 
the Money app. 

As we continue on our digital journey, all our transactional 
products are now enabled for straight-through processing 
on the Money app and Online Banking, which allows for 
convenient and seamless account activation. We are also able 
to FICA our clients remotely, eliminating the need to go to a 
branch. When opening a transactional account, our clients 
can take up an overdraft and credit card seamlessly, thereby 
eliminating unnecessary delays. We continue to migrate clients 
to enhanced product offerings with up-to-date features in a 
frictionless manner.

Our client-centred innovations with MobiMoney have enabled 
the opening of approximately 1,5 million wallets, which have zero 
monthly maintenance fees, allow free deposits up to R4 000 per 
month, and give clients the ability to pay bills, buy airtime and 
electricity, and withdraw and deposit money at retailers. Clients 
can also buy vouchers, including retailer vouchers for Pick n 
Pay and Makro. Payment options have been increased through 
the enablement of Masterpass and a unique feature called 
Paycode, which enables informal traders with a MobiMoney 
wallet to receive payments from customers and pay for goods at 
wholesalers and other retailers. 

Card and Payments
Card and Payments provides card-issuing, card-acceptance 
and payment products and solutions across all client segments, 
extending beyond RBB into Nedbank Private Wealth. It is also 
responsible for the bank’s commercial card offerings. These 
offerings include key innovations such as tap-on-phone and 
scan-to-pay options, Market Edge, GAP Access, Virtual Card, 
Apple Pay enablement, Samsung Pay and Money Message.

98

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

99

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysisNedbank Card and Payments experienced strong growth in 
card-issuing volumes of 19,6%, and card-acquiring volume growth 
of 24,5% as the economy normalised after Covid-19. This growth 
was further evidenced through increased client acquisition, limit 
increases for card issuing, new innovations, as well as enhanced 
CVPs and an improvement in the overall quality of the book with 
CLR reducing by 144 bps resulting in a strong ROE of 36,6%. 

New digital investments sales now contribute 80% of total sales 
and 95% of withdrawals notices.

The above improvements in digital capabilities, together with 
competitive investment pricing strategies in select product 
categories, have resulted in household demand and term market 
share increasing 56 bps to 16,24% since December 2021.

Surges in online shopping and the use of contactless payment 
technologies have also fuelled the popularity of recent shopping 
innovations, including app-based shopping, kerbside pickup and 
QR-code-based ordering and purchasing. There was a significant 
increase in the use of our digital payment methods, with growth 
of 61% in e-commerce volumes, over 42% growth in contactless 
payments and 14% growth in QR payments.

Nedbank is also the first in Africa to launch the Tap on 
Phone app, a payments solution that enables businesses to 
accept payments by simply using an Android smartphone for 
contactless card payments. During 2022 new features on the 
market-leading PocketPOS offering were launched, including a till 
interface, stock management and pricing catalogues. 

As part of our innovative journey, we launched the following 
new products:

•  The Bill Payments feature on the Money app and Online 
Banking, which gives our clients full control and easy 
management of their bill payments. Clients can make once-off 
payments, set rules for recurring monthly payments, track 
their payment history and maximise their rewards with the 
Greenbacks, American Express Membership Rewards® and SAA 
Voyager programmes.

•  The refreshed American Express Platinum Card CVP, which 
offers enhanced travel and lifestyle benefits. Global benefits 
such as discounted bookings at luxury hotels internationally and 
access to international airport lounges using the Priority Pass 
are still part of the offerings. Local offers have been enhanced 
to include the revamped local dining programme, with discounts 
at the top 30 restaurants in SA.

Investments
We continue to focus on expanding our digital investment 
capabilities, with a number of new features enabling clients to:

•  open an investment account via the Money app and Online 

Banking (Nedbank and new-to-Nedbank clients);

•  switch investments in-app and online and transfer between 

differing term offerings; 

•  redeem Greenbacks into a notice deposit with a total of 

106 737 redemptions to the value of R46m since inception 
(December 2021: 74 823 redemptions to the value of R27m); 

•  give notice of withdrawal in-app without the need to have a 

Nedbank transactional account; 

•  use USSD channels for investment servicing requests, so 

that we cater to all markets, especially for those in entry-level 
banking; and 

•  give notice on investments using the self-service kiosks 

in branches.

Further enhancements include the implementation of the Simple 
Savings Account that can be opened in-branch or digitally where 
clients will have immediate access to their money while earning 
competitive interest rates. 

Forex 
The forex business is well established in client journeys and 
continues to enhance and deliver innovative segment CVPs, 
enabling clients to transact and invest across numerous foreign 
currencies. 

Forex-related NIR is up by 32%, driven mainly by economic 
recovery and digital enablement. Digital adoption of key forex 
capabilities continues to increase significantly and is now on 
average above 62% across key services and segments.

We continue to focus on digital transformation and during the 
year have: 

•  enhanced our international payments offering in-app and via 
Online Banking, enabling small-business clients, in addition 
to individual clients, to process both incoming and outgoing 
payments digitally in over 25 currencies;

•  completed the development of the Send Money across Africa 
service and enabled clients to send money directly from their 
Nedbank account to top banks in 12 other African countries;

•  maintained foreign currency account market share of 8% 

(currently third in market from fifth position three years ago);

• 

• 

improved employee-assist capabilities, which will be leveraged 
as a foundation for future capabilities; and

leveraged digital solutions to support high-volume 
straight-through settlement and client liquidity for qualifying 
rand incoming international payments, leveraging temporary 
SARB dispensation.

Unsecured Lending 
Unsecured Lending provides personal loans, overdrafts and 
student loan products and solutions across all client segments. 

HE increased by 51% to R279m, delivering an ROE of 7,4% or 
12,0% including insurance related earnings in Nedbank Wealth. 
The CLR improved by 33 bps but remained above the TTC 
target range owing to the difficult macroeconomic environment. 
Proactive credit risk management and DebiCheck operational 
improvements have resulted in improvements in risk outcomes. 
Additional credit policy adjustments made in Q2 2022, together 
with improving new margins, are anticipated to drive further 
improvements in the CLR and overall economics into 2023. 
Disbursal growth is expected to remain subdued in the short 
term but anticipated to improve as macroeconomic conditions 
recover and new digital solutions are commercialised.

Overdrafts continue to benefit from digital enablement, resulting 
in book growth of 61% and overall household overdraft market 
share increasing from 9,9% in December 2021 to 12,9% in 
December 2022.

The Personal Loans API solution enables both Nedbank and 
non-Nedbank clients to apply for personal loans or make 
payments in less than 10 minutes. Predetermined offers have 

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

driven an increase in straight-through loans and has seen a 70% 
increase since December 2021. Digital personal-loan disbursals 
grew by 41% and now represents 46% of all personal loan 
disbursals, while three quarters of overdraft disbursals are being 
originated via a digital channel.

Our free Credit Score tool on the Money app, which enables 
clients to monitor their credit scores and receive guidance on 
how to improve their credit behaviour, has now also been made 
available through Online Banking and nedbank.co.za. Any South 
African citizen, regardless of their relationship with Nedbank, 
can access this tool. At the end of December 2022, over 
700 000 clients have registered on the tool, with a third actively 
engaging monthly.

Home Loans
Home Loans provides home ownership product solutions to the 
consumer, small-business and the juristic segments.

Higher interest rates, rising unemployment and escalating 
inflation resulted in an overall decline in market application 
volumes, with Nedbank’s application volumes decreasing by 
only 7%, and new business granted increasing by 6%. First-time 
buyers comprise approximately half of all transactions by natural 
persons on the back of the launch of a first-time home-buyer 
CVP in H1 2022. This CVP features a 100% to 105% LTV home 
loan value (bond plus transfer costs) with a rate concession 
depending on whether the first-time home buyer is purchasing in 
a Green Edge development and/or is main-banked. 

House price inflation for 2022 was 2,7% and is forecast to reduce 
to 2,3% in 2023, subject to interest rate increases and the 
country’s GDP growth outlook. HE declined by 27% to R890m 
(2021: R1 215m) delivering an ROE of 14,5% (2021: 22,5%). 
This decline in HE was driven by a higher CLR of 33 bps (2021: 
-9bps), influenced by the deteriorating macro environment and 
the cumulative impact of interest rate hikes. Normalising for 
once-off impairment releases, the 2021 CLR was 18 bps.

RBB HL’s advances growth of 8,4% compares favourably to 
industry growth of 7,5%. New-business market share improved 
in H2 2022 to 14,4% (H1 2022: 12,3%), resulting in a 12 bps 
BA900 market share increase since July 2022. Credit risk 
appetite and quality of returns remain consistent through the 
cycle, while supporting market share growth aspirations.

Solar Solutions and technology capabilities were successfully 
launched during H2 2022.

Nedbank Home Loans remains equally committed to our 
business partners and clients alike, continuing to invest in digital 
optimisation and ease-of-doing-business initiatives across our 
new-business operations and sales channels, with a renewed 
focus on building and strengthening our relationship with our 
mortgage originator partners.

MFC
MFC provides secured-lending products to the consumer, 
small-business and juristic segments.

The domestic new-vehicle market has shown encouraging 
growth despite the economic pressures, the severity 
of load-shedding, the prolonged Covid-19 lockdown in China and 
challenges with vehicle stock.

MFC remains a dominant player in the vehicle finance market, 
with TransUnion market share at 35,2% in December 2022 and 
the household BA900 share at 35,4%, supported by loans and 
advances that grew by 6% during the year. TransUnion’s latest 
Vehicle Pricing Index (VPI) reflects an increase in new vehicle 
pricing from 3,8% in Q3 2021 to 6,8% in Q3 2022 and the 
used-vehicle index increased from 5,9% to 9,0% over the same 
period. MFC’s new-to-used vehicle finance ratio increased in 
2022 to 33:67 (2021: 30:70). 

HE decreased to R1 342bn and ROE to 15,5% and a CLR of 
192 bps, which increased from 146 bps in 2021. Adjusting 
for once-off impairment releases the CLR was 159 bps in 
2021. The increase in the CLR was driven by the deteriorating 
macroenvironment and the cumulative impact of interest rate 
hikes. 

MFC has made positive strides with its client-centred solutions, 
while ensuring an efficient and productive business model that 
includes the following:

•  Change of ownership across all offboarding stages of the 

account life cycle, thereby driving client value and enhancing 
retention strategies.

•  The integration of secure automated payment solutions, 

enabling both businesses and clients to take up additional 
value-added services.

•  The implementation of short-term insurance in our 

value-added products sphere, which has demonstrated overall 
year-on-year growth.

We continue to work with our dealer partners to gain momentum 
in growing their reach and efficacy, while providing a superior 
client experience.

Loyalty and rewards
The revamped Greenbacks programme now enables clients to 
join by virtue of having a transactional product, a loan or certain 
investment products, in addition to a credit card, delivering 
strong membership growth, with new enrolments up by 16% to 
1,64 million members. 

Greenbacks earned were up by 18% as clients increased their 
card swipe and debit order volumes. Greenbacks members, on 
average, generated double the monthly net operating income 
when compared to clients who were not Greenbacks members, 
with a higher cross-sell ratio of 2,18 versus 1,11 for non-members.

In addition to swipe earn, strategic partnerships with BP fuel and 
Nu Metro have delivered additional value of more than R32m 
to the Greenbacks base. New digital redemption volumes that 
enable clients to redeem their points into their MyPockets and to 
buy airtime, data and electricity, have increased by 11%.

The Greenbacks app was consolidated into the Money app, 
thereby providing clients with access to additional offers that, in 
turn, enhanced their client experience.

100

Nedbank Group Annual Results 2022

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101

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysisMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Favourable

Unfavourable

Retail and Business Banking: Key business statistics

•  Solid revenue growth and efficiencies from cost optimisation, 
realised through centralised capabilities driving efficiencies 
(Project Phoenix).

•  Impairments impacted by macro deterioration and higher 
interest rates starting to take effect on collections and the 
CLR in secured products.

•  Repositioning of CVPs for Consumer Banking, Private 
Clients and Commercial Banking, including agriculture 
and manufacturing.

•  Aggressive competitor pricing impacting household deposit 

market share negatively.

•  Further recovery in ROE and improvement in the 

•  Accelerated digital uptake (including for Avo), and continued 

cost-to-income ratio still being required.

usage, with several awards received.

•  Increase in transacting main-banked clients across all 

segments. 

•  Significant progress in our channel transformation 

programme (Project Imagine).

•  Growth in market share in transactional deposits

Commercial Banking

New client acquisitions – groups

Average product holding

Home Loans

Number of applications received 

Average loan-to-value percentage of new business registered 

Average balance-to-original-value percentage of portfolio

Proportion of new business written through own channels

Proportion of book written since 2009 

Owned-properties book

MFC 

Number of applications received 

Percentage of used vehicles financed

Personal Loans

Number of applications received 

Average loan size

Average term

Retail deposits

Total value of deposits taken in 

Total value of deposit withdrawals 

Number of clients at period-end

Retail active clients

Retail main-banked clients

Retail cross-sell ratio1

Commercial Banking groups

Small Business Services segment

Home Loans2

MFC 

Personal Loans 

Card Issuing

Investment products 

Distribution

Number of commercial banking locations 

Number of retail outlets

Number of ATMs

Number of ATMs with cash-accepting capabilities3

Digitally active retail clients

Money app clients

POS devices

1 The number of needs met (products) per active client.
2 Home Loans now includes joint-bond clients.
3 Cash-accepting devices and interactive teller machines are included in the total number of ATMs.

2022

2021

442

4,83

183

95

81

49

90

44

1 951

67

1 534

57,7

41,6

94

85

6 624

3 245

1,94

14 585

305

377

584

426

1 108

1 449

59

545

4 334

1 328

2 593

2 006

106

336

4,85

200

94

79

53

85

48

1 832

70

1 419

59,5

43,3

79

83

6 417

3 052

1,86

14 376

299

364

580

433

1 079

1 428

59

538

4 261

1 278

2 289

1 631

105

thousands 

% 

% 

% 

% 

Rm 

thousands 

% 

thousands 

R000s

months 

rand billions

rand billions

thousands 

thousands 

ratio

thousands 

thousands 

thousands 

thousands 

thousands 

thousands 

thousands 

thousands 

thousands 

102

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

103

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Balance sheet average advances and impairments

Balance sheet actual impairments

Daily gross 
average
advances
Rm

Stage 1
%

Stage 21
%

Stage 3
%

% of
 total advances

Credit loss ratio
%

Total 
impairments
Rm

Stage 1
Rm

Stage 2 
Rm

Performing
stage 3 
impairments
Rm

Non-performing 
stage 3 
impairments
Rm

Total stage 3 
impairments
Rm

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

Home loans

VAF

151 997 141 629

125 397 118 450

Personal loans

27 562

25 812

Card

Other loans

16 547

16 717

3 848

3 294

Total Retail

325 351 305 902

Commercial Banking 

85 558

78 860

83,7

79,6

61,8

78,9

75,9

80,0

83,0

85,1

81,2

65,8

79,3

81,3

81,6

83,1

10,8

14,9

15,4

7,3

10,4

12,6

11,7

Total RBB

410 909 384 762

80,6

81,9

12,4

9,8

13,4

13,6

6,8

6,7

11,4

11,7

11,4

5,5

5,5

22,8

13,9

13,8

7,4

5,3

7,0

5,1

5,4

20,6

14,0

12,0

7,0

5,2

37,1

30,8

6,5

3,8

0,9

79,2

20,8

36,7

31,3

6,7

4,0

0,8

79,5

20,5

0,33

1,92

9,18

4,90

6,73

2,00

0,11

(0,09)

1,46

9,82

6,33

4,46

1,75

(0,21)

Home loans

2 742

2 404

284

240

632

487

VAF

Personal loans

Card

Other loans

6 775

6 043

1 307

1 346

2 240

1 808

6 698

6 071

2 628

2 696

650

419

914

670

89

1 086

1 003

594

52

377

120

878

600

64

231

616

582

20

1

207

518

416

28

3

1 595

1 470

1 826

1 677

2 612

2 371

3 228

2 889

4 199

3 691

4 781

4 107

1 561

1 474

1 581

1 502

440

300

441

303

Total Retail

19 493 17 633

3 264

3 318

4 372

3 837

1 450

1 172 10 407

9 306 11 857 10 478

Commercial Banking 

1 641

1 683

170

234

179

328

–

1 292

1 121

1 292

1 121

6.7

100,0

100,0

1,61

1,34

Total RBB

21 134 19 316

3 434

3 552

4 551

4 165

1 450

1 172 11 699 10 427 13 149 11 599

Balance sheet impairment as a percentage of book

Income statement impairments

%
of total

Stage 1
%

Stage 2
%

Performing
stage 3  
%

Non-performing
stage 3 
%

Total stage 3
%

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

Home loans

VAF

Personal loans

Card

Other loans

Total Retail

Commercial Banking 

1,72

5,11

24,08

15,95

16,54

5,73

1,83

1,64

4,82

22,75

16,81

12,80

5,54

2,05

0,21

1,24

5,31

5,16

2,98

1,20

0,23

0,19

1,32

6,18

4,67

1,95

1,28

0,34

3,66

11,35

3,38

11,97

9,11

23,34

28,04

20,83

10,74

18,94

17,29

64,35

62,92

44,15

22,32

42,71

23,47

24,22

59,03

58,35

78,46

31,47

55,20

17,09

20,44

72,04

77,12

70,12

75,43

74,69

69,22

67,08

29,41

29,36

12,50

30,00

82,55

78,33

81,52

77,10

10,19

10,61

23,04

19,13

54,93

57,16

46,98

46,76

1,71

3,43

27,23

26,10

27,23

26,10

Total RBB 

4,92

4,83

0,99

1,08

8,53

9,11

23,04

19,13

49,38

50,67

43,85

43,43

Balance sheet actual advances

Total advances
Rm

Stage 1
Rm

Stage 2
Rm

Performing
stage 3
Rm

Non-performing
stage 3
Rm

Total stage 3
Rm

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

Home loans

VAF

159 330 147 005 133 288 125 083

17 277

14 407

1 930

2 272

6 835

5 243

8 765

7 515

132 511

125 250 105 464 101 647

19 736

16 839

3 252

2 996

4 059

3 768

7 311

6 764

Income 
statement
impairments
charge1
Rm

Stage 1
Rm

Stage 2
Rm

Stage 3
Rm

Interest on 
impaired 
advances
Rm

Post-write-off
recoveries
Rm

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

Home loans

VAF

507

(129)

2 408

1 727

42

(82)

Personal loans 

2 530

2 536

(172)

Card

Other loans

811

1 059

259

146

Total Retail

 6 515

5 339

Commercial Banking 

98

(167)

78

39

(95)

(63)

(5)

307

389

36

13

156

453

140

(199)

464

205

274

2 566

1 745

(94)

22

(75)

14

(61)

(551)

59

3 728

3 173

(858)

(792)

(308)

(55)

(613)

(293)

(223)

(166)

1 398

1 611

56

11

218

172

(14)

(42)

(34)

(29)

(428)

(388)

(12)

(21)

740

582

(21) 8 374

6 906

(986)

(916)

(1 360)

(1 370)

(83)

(164)

(207)

410

150

6

(6)

(91)

(21)

Total RBB

6 613

5 172

(158)

657

418

(228) 8 784

7 056

(980)

(922)

(1 451)

(1 391)

1 The income statement charge includes the charge associated with unutilised balances.

Personal loans 

27 813

26 687

17 202

17 563

4 273

3 625

16 472

16 040

12 990

12 714

1 198

1 087

3 931

3 273

2 982

2 662

408

218

986

117

8

713

137

10

5 352

4 786

6 338

5 499

2 167

2 102

2 284

2 239

533

383

541

393

340 057 318 255 271 926 259 669

42 892

36 176

6 293

6 128

18 946

16 282

25 239

22 410

Card

Other loans 

Total Retail

Commercial Banking 

89 507

82 046

74 322

68 191

10 440

9 559

4 745

4 296

4 745

4 296

Total RBB

429 564 400 301 346 248 327 860

53 332

45 735

6 293

6 128

23 691

20 578

29 984

26 706

104

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

105

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nedbank Wealth

Headline earnings
Headline earnings
(Rm)
(Rm)

Headline earnings
(Rm)

Return on equity
(%)

Return on equity
(%)

2
6
9

1
2
3
6
1
9
1

1
3
1
1

2
3
5

9
2
9
3
4
5

9
9
4

0
8
3

0
1
5
8
3
3

1
5
3

2
0
5
5
2

1
2
0
8
5
5
2
2

1
8
2

,

8
6
2

,

8
4
2

,

3
5
1

,

2
1
2

,

1
6
2

Cluster
total

Cluster
total

Insurance

Insurance

Asset
Management

Asset
Management

Wealth
Management

Wealth
Management

2021

2021

2022

2022

Financial highlights
for the year ended 31 December

Change
%

2022

2021

Headline earnings (Rm)

NII (Rm)

18

43

1 131

1 236

Impairments charge (Rm)

>(100)

(63)

NIR (Rm)

Operating expenses (Rm)

(3)

5

ROE (%)

ROA (%)

CLR – banking advances (%)

NIR to total operating expenses

Cost-to-income ratio (%)

Interest margin (%)

3 692

3 449

26,1

1,41

(0,20)

107,0

70,0

2,09

962

866

28

3 788

3 280

21,2

1,18

0,09

115,5

70,5

1,44

Assets under management (Rm)

(7) 393 064

424 329

Life assurance embedded value 
(Rm)

Life assurance value of new 
business (Rm)

Total assets (Rm)

Average total assets (Rm)

Total advances (Rm)

Average total advances (Rm)

Total deposits (Rm)

Average total deposits (Rm)

10

85

(2)

(4)

(2)

5

4 461

4 039

595

322

80 634

80 986

80 175

81 673

29 025

30 273

30 457

30 978

46 191

43 840

44 286

44 070

Average allocated capital (Rm) 

(4)

4 336

4 528

106

Nedbank Group Annual Results 2022

2018

2019

2020

2021

2022

Financial performance
Nedbank Wealth has continued to show a strong financial 
recovery, with headline earnings (HE) up by 18% to R1 131m. 
ROE increased to 26,1% (2021: 21,2%), remaining well above 
the group’s cost of equity, with both HE and ROE above 
pre-Covid-19 levels. This performance was driven mainly by 
an increase in revenue, net credit impairment releases and 
well-managed expenses. A higher-interest-rate environment 
benefited the local and international wealth management 
businesses, resulting in significant growth in NII. However, the 
volatile local and international equity markets negatively impacted 
Asset Management fees, advice fees in Wealth Management, 
and shareholder returns in Insurance. While Nedbank Insurance 
benefited from lower claims in the life portfolio, this was partially 
offset by higher non-life claims due to the KwaZulu-Natal floods. 

NII increased by 43% to R1 236m, driven by a widening of 
NIM from 1,44% to 2,09% due to higher SA, US, EU and UK 
interest rates. Total average deposits remain largely steady, 
with average deposit balances in Wealth Management (South 
Africa) growing by 7% as clients favoured on-balance-sheet 
investments in the rising-interest-rate environment. Wealth 
Management (International) deposits were flat in GBP, and down 
in rands given exchange rate movements. Average loans and 
advances decreased marginally as high-net-worth clients, both 
locally and internationally, opted to pay down debt early in the 
higher-interest-rate cycle.

Impairments decreased by more than 100%, driven by 
client-specific overlay releases due to better-than-expected credit 
impairment recoveries locally, resulting in a net release of R63m. 
This led to a CLR of -20 bps, compared to the TTC target range of 
20 to 40 bps.

NIR decreased by 3% to R3 692m. In Wealth Management, as 
expected, revenue was lost due to the sale of the international 
Nedgroup Trust business and reduced advice fees, offset by 
higher estate fees from the local Trust business. In Nedbank 
Insurance the base effects of once-off profits from an enhanced 
asset-and-liability matching strategy in 2021, an increase in 
non-life claims as a result of the KwaZulu-Natal floods, and lower 
shareholder investment returns further negatively impacted 
NIR. This was partially offset by reduced life claims. In Asset 
Management, NIR decreased due to lower AUM balances, which 
were impacted by negative markets and net outflows as well as 
lower asset management fees.

Expenses increased by 5%, below inflation levels, with underlying 
expense growth impacted by investment in employees, increased 
STI aligned with performance, and investment in digital and data. 
This was partially offset by the exclusion of costs previously 
incurred by the international Trust business that was sold in 2022. 
Expenses were well managed.

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Looking forward
From a macroeconomic perspective, Nedbank Wealth will 
continue to monitor the impacts of high inflation, challenging 
power supply constraints in South Africa, and the ongoing war 
between Russia and Ukraine. Markets are expected to remain 
volatile, which may negatively impact investor sentiment and 
non-interest revenues. Nedbank Wealth remains committed 
to acting in the best interest of its clients by offering advice 
that meets their needs while delivering long-term investment 
performance. As a result, Nedbank Wealth is expected to 
grow its client base and attract positive net flows. While a 
higher-interest-rate environment helps boost NII, on the 
contrary, it encourages high-net-worth clients to repay 
loans sooner, impacting client lending balances. As local and 
international interest rates begin to peak, clients are expected 
to migrate to interest-bearing fixed-term deposits, which will 
limit the further expansion of NIM from additional interest 
rate increases. We expect an increase in impairments post 
the net recoveries reported in 2022. While the challenging 
macro environment may require additional IFRS 9 provisions, 
overall, we anticipate that CLR will remain below the TTC 
target range. Expenses are expected to grow marginally 
above inflation as the business continues to optimise its 
operations through automation and invest in people and key 
strategic growth initiatives.

Nedbank Insurance is committed to creating value 
through market-leading client experiences by unlocking its 
competitive advantages, backed by people and a winning 
culture. Growth of the MyCover suite, enabled by enhanced 
digital and data capabilities, will be instrumental to clients’ 
receiving best value in a convenient and simple manner. 
The business aims to achieve growth by collaborating with 
the group to co-create client solutions and ensure access 
to the Nedbank Insurance product suite on group digital 
platforms. 

With effect from 1 January 2023 in Nedbank Insurance 
IFRS 17 replaced IFRS 4, and establishes new principles for 
the recognition, measurement, presentation, and disclosure 
of insurance contracts. The standard aims to increase 
comparability and transparency pertaining to profitability 
across the entities where an insurance contract is issued and 
held. While the overall profit of an insurance contract remains 
the same under both standards, IFRS17 changes how profits 
are recognised over the term, and aligns the recognition of 
profit with the risk profile of the product. The transition to 
IFRS17 is not expected to have a material impact on group 
reserves and will positively impact the cost-to-income ratio, 
as expenses directly related to insurance products will be 
recognised in NIR.

Nedgroup Investments remains committed to delivering 
long-term investment performance, acting in the best interest 
of clients, and taking further steps towards becoming one 
of the leaders in responsible investing. The business will 
continue to collaborate with the group by integrating into the 
various digital channels, making investing easier and more 
accessible for clients. In addition, Nedgroup Investments sees 
opportunity to grow its international offering by expanding its 
European distribution strategy. The recent amendments to 
offshore allowances will have significant implications for the 
asset management industry. The business is well positioned 
for this change due to its diverse Best of Breed fund range, 
asset swap capacity and proven track record, which has 
delivered consistently over the past decade.

Wealth Management (South Africa) will focus its efforts 
on entrenching its market presence as an advice-led 
business connecting clients’ holistic wealth needs to 
appropriate solutions, and leveraging digital assets to create 
efficiencies and enhance client experiences. The business 
will continue to evolve its banking client value proposition 
to position Nedbank Private Wealth (South Africa) as a 
strong brand, while profitably growing its market share in a 
competitive environment. Growth across all offerings remains 
a priority and collaboration with the group will be key to 
increasing client penetration and providing a full spectrum of 
services to clients. Leveraging the group’s digital onboarding 
capabilities and other target-state technologies will support 
the business in unlocking efficiencies and enhancing the 
client experience. 

Wealth Management (International) will continue to provide 
an international wealth offering for Nedbank Private Wealth 
(South Africa) while also delivering advice-led business 
growth from its operations in the UK, Isle of Man, Jersey and 
Dubai. Nedbank Private Wealth (International) is committed to 
simplifying its technology landscape by investing in solutions, 
including the replacement of its core wealth management 
platform. The business will continue to focus on the 
enhancement of digital client engagement, intelligent use of 
data, and improved automation.

Strategic progress
Nedbank Wealth remains committed to delivering its strategic 
priorities of enhancing client experiences, building data and 
digital capabilities, driving long-term investment performance, 
collaborating across the group, and investing in people 
and culture.

Nedbank Insurance has made good progress in diversifying and 
digitising client solutions and distribution channels. The expanded 
suite of MyCover solutions continues to report good growth in 
sales due to channel expansion and increased awareness in the 
market. Nedbank Insurance has further enhanced its quoting, 
fulfilment, and claims functionality with 10 product offerings 
across six digital channels (including the aggregator Hippo), and 
MyCover Funeral has been incorporated into the group’s digital 
client-onboarding platform.

Overall, the Nedgroup Investments fund range performed well 
on a relative basis, with good inflows into the low-cost Core 
and Global funds, which benefited from an increased desire 
by South Africans to diversify their investments. However, the 
business reported a 7% decline in AUM to R393bn as a result 
of negative local and international market performance as well 
as outflows predominantly in the cash portfolio. According to 
the Q4 2022 ASISA stats, Nedgroup Investments ranked the 
sixth largest in total AUM locally and third largest internationally, 
with a market share of 7% and 12% respectively. Nedgroup 
Investments continued its journey of becoming one of the leaders 
in responsible investing by collaborating with Nedbank Private 
Wealth (International) to deliver sustainable investment model 
portfolios. In addition, Nedbank Wealth became a signatory to the 
United Nations Principles for Responsible Investment (UN PRI).

Wealth Management (South Africa) has made significant 
strides in optimising its business structure and operations. This 
has resulted in enhanced client experiences, which have led 
to revenue growth and efficiencies across the Investments, 
Fiduciary and Trading businesses. Collaboration with the 
international business has been key to strengthening the 

Nedbank Group Annual Results 2022

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integrated high-net-worth proposition, and partnering with the 
group has enabled increased cross-sell locally. In 2022 Nedbank 
Private Wealth (South Africa) launched the Connected Wealth 
digital marketing campaign, which has shown increased client 
engagement on various social-media platforms.

Wealth Management (International) continues to make progress 
in digital innovation and adoption by enhancing mobile and online 
banking and introducing eKYC technology. The business has also 
improved the client-onboarding experience for Nedbank Private 
Wealth (South Africa) clients. At the 2022 City of London Wealth 
Management Awards, Nedbank Private Wealth (International) 
was recognised as the Best Private Bank in the UK for the eighth 
consecutive year. In addition, at the 2022 Wealth Briefing MENA 
Awards for Excellence, Nedbank Private Wealth (International) 
was awarded the Best Boutique Private Bank for a fourth 
consecutive year and was also recognised as the Best Private 
Bank – Overall Client Service.

In April 2022 Nedbank Private Wealth (International) successfully 
concluded the sale of Nedgroup Trust Limited (Guernsey) and 
Nedgroup Trust Limited (Jersey) at a profit of R177m, shifting 
the company’s focus to core business activities. In accordance 
with the group’s accounting policies, the profit from the sale was 
excluded from HE.

Segmental performance
Insurance
The KwaZulu-Natal floods were the largest non-life claims 
event reported in the history of the South African insurance 
industry. In the same reporting period, the industry also 
experienced a decline in investment returns as a result of 
negative market performance. Although Nedbank Insurance 
was not significantly impacted by the KwaZulu-Natal floods, 
the business experienced a 3% increase in non-life claims. 
Life claims decreased by 33% due to the reduced impact of 
Covid-19. Nedbank Insurance HE decreased by 6% to R499m 
due to the higher non-life claims mentioned above, lower 
investment returns, and the base effect of once-off profits 
from the enhanced asset-and-liability matching strategy in the 
prior year.

Life embedded value (EV) increased by 10% to R4 461m, 
due mainly to an increase in new-business volumes 
and non-economic assumption updates as well as 
higher-than-expected investment returns. Value of new 
business (VNB) increased by 85% to R595m, driven primarily 
by non-economic assumption updates and the removal 
of the Covid-19 overlay. Non-life gross written premiums 
(GWP) increased by 3% to R1 143m, due to marginal growth 
in homeowners cover (HOC), offset by a reduction in the vehicle 
value-added products (VVAPs) book.

Asset Management
The asset management industry continued to experience 
pressure on fees and was significantly impacted by 
negative local and international market performance. Asset 
Management HE declined by 8% to R351m as a result of a 
reduction in NIR due to lower AUM. AUM declined by 7% to 
R393bn due to negative market performance and net outflows 
of R11bn, primarily in the low-margin cash portfolio. This was 
driven mainly by the reversal of the 2020 ‘Covid-19 excess’ 
in the cash portfolio as corporates became more confident 
in investing, repaying debt and resuming dividends. These 
outflows were partially offset by inflows into the Core and 
Global fund ranges.

Wealth Management
The wealth management industry has benefited from an increase 
in interest rates both locally and internationally. However, volatile 
and negative market performance impacted investor sentiment. 
In addition, the industry was affected by a decrease in brokerage 
fees as compared with the heightened levels experienced in 
2020 and 2021. Overall, Wealth Management HE improved by 
more than 100% to R281m, driven mainly by an increase in NII 
as well as net credit impairment recoveries. This was partially 
offset by a decrease in NIR due to lower advice fees and the 
exclusion of revenue previously accounted for from the sale 
of the international Nedgroup Trust business in the current 
reporting period.

Wealth Management (South Africa) benefited from credit 
impairment recoveries and client-specific overlay releases 
due to better-than-expected credit impairment recoveries 
locally, improved margins, an increase in estate fees and 
strong cost containment initiatives, offset by lower brokerage, 
investment, and advice fees due to negative market 
performance and investor sentiment. Average deposit balances 
showed a 7% growth as clients favoured on-balance-sheet 
investments in the volatile environment. However, average 
lending balances declined by 5% as clients opted to pay 
down debt in the high-interest-rate environment.

Wealth Management (International) benefited from UK, US and 
EU base interest rate increases, resulting in higher NII and HE. 
Average deposit balances reported in rands were impacted 
by exchange rates; however, in GBP terms they were flat. 
Average lending balances to clients have declined by 3% (in 
GBP) as some clients opted to pay down balances due to the 
higher-interest-rate environment. In addition, the ongoing fierce 
competition from ring-fenced banks impacted new lending 
growth. In 2022 the continued negative market performance 
internationally resulted in a decline in AUM and AUA balances.

Assets under management
(Rbn)

7
9
2

6
5

1
4
2

1
3
3

7
6

4
6
2

5
7
3

8
7

7
9
2

4
2
4

9
9

5
2
3

3
9
3

5
9

8
9
2

2018

2019

2020

2021

2022

International

Local

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Assets under management

Rm

Fair value of funds under management – by type

Unit trusts

Third party

Private clients

Fair value of funds under management – by geography

SA

Rest of the world

Rm

2022

2021

341 045

359 404

1 008

51 011

1 105

63 820

393 064

424 329

298 460

325 318

94 604

99 011

393 064

424 329

Unit trusts

Third party

Private 
clients

Total

Reconciliation of movement in funds under management – by type

Opening balance at 31 December 2021

Inflows

Outflows

Mark-to-market value adjustment

Foreign currency translation differences

359 404

690 545

(692 979)

(20 594)

4 669

1 105

12

(32)

(10)

(67)

63 820

6 608

424 329

697 165

(14 787)

(707 798)

(4 210)

(420)

(24 814)

4 182

Closing balance – 31 December 2022

341 045

1 008

51 011

393 064

Rm

Reconciliation of movement in funds under management – by geography

Opening balance at 31 December 2021

Inflows

Outflows

Mark-to-market value adjustment

Foreign currency translation differences

SA

Rest of 
the world

Total

325 318

677 208

99 011

19 957

424 329

697 165

(695 073)

(12 725)

(707 798)

(8 993)

(15 821)

(24 814)

4 182

4 182

Closing balance – 31 December 2022

298 460

94 604

393 064

Favourable

Unfavourable

•  Wealth cluster HE and ROE having exceeded 

•  Higher non-life claims ratio driven by KwaZulu-Natal floods. 

pre-Covid-19 levels.

•  Challenging local and international markets impacting 

•  Significant progress on digital initiatives.

investor sentiment.

•  Improved life claims experience. 

•  Decline in loans and advances.

•  Client-specific overlay releases locally, due to 

•  Competitive local and international lending environment.

better-than-expected recoveries.

•  Net AUM outflows.

•  Increasing local and international base interest rates.                                                            

•  Awards recognising Nedbank Private Wealth (South Africa 

and International).

•  Sale of the International Trust business to Suntera Global.

•  Approved as signatory to the UN Principles for Responsible 

Investment (UN PRI). 

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Nedbank Africa Regions

Headline earnings
(Rm)
Headline earnings
(Rm)

Return on equity
(%)
Return on equity
(%)

2
0
7

7
5
4

2
1

4
9
5

5
7
9

,

3
0
1

7
7

,

,

2
0

,

3
9

,

8
3
1

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

Financial performance
Nedbank Africa Regions’ financial performance continued to show 
a good recovery in 2022, with HE increasing by 64% to R975m, 
delivering an ROE of 13,8% (2021: 9,3%). This performance was 
driven by a strong growth off a low base in our SADC operations 
and a continued turnaround of our ETI associate investment, 
partially offset by providing for the estimated impact of the 
Ghanaian sovereign debt restructure programme that was 
initiated in December 2022. Excluding the impact of the Ghanaian 
debt restructures, ROE would have been 16,3%.

Our SADC operations generated HE of R365m, up by more 
than 100% from R71m in 2021. Its ROE of 5,9% increased from 
the 1,3% reported in the prior year but remains below the cost 
of equity. The growth was driven mainly by a 19% increase in 
revenue to R3 541m. 

NII in the cluster increased by 19% to R1 718m, driven by improved 
margins across the regions and a higher NIM of 4,94% (2021: 
4,20%), as a result of increases in interest rates. This growth 
was despite a 5% decrease in average total advances to R21bn 
on the back of lower-than-expected economic activity across the 
regions and lower demand from clients as interest rates increased.

NIR increased by 23% to R1 589m, driven by higher forex 
gains in Zimbabwe and an overall uplift in transaction volumes 
across the regions. Our NIR levels have now surpassed our 
2019 pre-Covid-19 levels by 30%.

The impairment charge increased by 31% to R220m, driven mainly 
by additional provisions raised on specific wholesale exposures 
and ECL model reviews that incorporate a higher interest rate 
and inflation cycle. This was offset by releases in Namibia and a 
rate adjustment in the Lesotho model. As a result, the NAR CLR 
increased to 102 bps from 72 bps, but remains within the cluster 
TTC target range of 85 bps to 120 bps.

Expenses increased by 9% to R2 751m, driven mainly by growth 
in employee costs from higher employee incentives. Headcount 
decreased by 5% to 2 191 as we continued to transform the 
business and focus on rightsizing and automating manual 
processes. The cluster’s cost-to-income ratio decreased from 
73,7% in 2021 to 67,3%, with the cost-to-income ratio of the 
SADC operations also showing an improvement to 77,7% 
(2021: 84,9%).

Associate income for the period of R779m, relating to the group’s 
21% shareholding in ETI, has been recognised, up by 14%. During 
December 2022, the government of Ghana announced its 
intention to restructure its local and external debt. The Ghanaian 
Finance Minister announced that Ghana was entering a voluntary 
domestic debt restructure programme for its local debt, while 
indicating that it will not service external debts. This led to a 

default event when Ghana’s Eurobond coupon payments 
were not made in January 2023. Nedbank concluded its own 
governance review process for the 2022 full-year results, and 
in accordance with our accounting policy, estimated our share 
of the impact of the restructuring using publicly available 
information such as Ecobank Ghana’s published financial 
statements and published economic data and reports. 
The impact was an estimated R175m associate loss. The total 
effect of ETI on the group’s HE was a profit of R610m (2021: 
R523m), including the R168m impact of funding costs.

Looking forward
Economic growth in sub-Saharan Africa has experienced 
the impacts of the Russia–Ukraine war and most recently 
tighter global financial conditions and rising inflation. This 
has put the supply chains under pressure and caused rising 
food and energy prices, which are impacting the region’s 
ability to grow. Public debt is now at very high levels that 
have not been experienced in recent times. According to the 
IMF, the region’s economic growth is expected to be 3,7% 
in 2023, down from the previous projection of 4,0%. This 
poses a risk to business performance and will put pressure 
on achieving our desired aspirations. In the countries we 
operate in, we continue to monitor sporadic unrest in 
Eswatini and its impact on the economy, and monitor the 
northern parts of Mozambique affected by insurgents, 
though efforts are in place through the deployment of 
SADC forces to try and stabilise the area and address 
security concerns. Responsive management actions are 
in place to deal with the impacts on business resulting 
from the hyperinflationary and uncertain macroeconomic 
environment in Zimbabwe.

The foundation to grow the business is in place and we 
expect business performance improvements to continue 
in 2023. Our SADC operations are expected to continue to 
deliver on achieving scale across the various markets we 
operate in. Our ETI associate investment is expected to 
continue on an earnings recovery path and our focus, as a 
shareholder, remains to support the business in solving the 
challenges that face Ecobank Nigeria and Ecobank Ghana.

Our key focus areas for 2023 are the following:

•  Continuing the transformation of our business for 

quicker-to-market deployments, greater efficiency, and 
consistent client experiences across the regions by 
leveraging an enterprise ecosystem.

•  Driving and accelerating the digitisation and automation 
of the business as we deliver on our pan-African digital 
growth strategy.

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Financial highlights

Headline earnings (Rm)

NII (Rm)

Impairments charge (Rm)

NIR (Rm)

Operating expenses (Rm)

Associate income1

ROE (%)2

ROA (%)

Return on cost of ETI investment (%)

CLR (%)

NIR to total operating expenses

Cost-to-income ratio (%)

Interest margin (%)

Total assets (Rm)

Average total assets (Rm)

Total advances (Rm)

Average total advances (Rm)

Total deposits (Rm)

Average total deposits (Rm)

Average allocated capital (Rm)

Nedbank Africa Regions

SADC

ETI

2022

2021

2022

2021

2022

2021

975

1 718

220

1 589

2 751

779

13,8

2,31

12,4

1,02

57,8

67,3

4,94

42 857

39 542

21 714

21 415

34 327

33 768

7 057

594

1 448

168

1 293

2 535

686

9,3

1,41

11,0

0,72

51,0

73,7

4,20

42 847

39 235

21 243

22 469

35 054

34 413

6 385

365

1 952

220

1 589

2 751

5,9

1,03

1,02

57,7

77,7

6,49

41 571

37 382

21 714

21 415

34 327

33 768

6 153

71

1 693

168

1 293

2 535

1,3

0,20

0,72

51,0

84,9

5,68

40 575

37 070

21 243

22 469

35 054

34 413

5 614

610

(234)

523

(245)

779

67,5

8,93

12,4

686

67,8

7,62

11,0

1 286

2 160

2 272

2 165

904

771

Change
%

64

19

31

23

9

14

1

2

(5)

(2)

(2)

11

1 Associate income on an IFRS basis is R779m (Dec 2021: R686m) as IFRS requires associate income to be presented net of our share of ETI’s goodwill impairment of 

R0m (Dec 2021: R13m). Our share of ETI’s goodwill impairment is excluded from HE.

2 December 2022 ROE on subsidiary in-country statutory capital is 15,7%  with Namibia 9,8% (2021: 7,6%); Eswatini 17,7% (2021: 14,0%); Lesotho 6,9% (2021: 5,3%); 

Zimbabwe 76,9% (2021: 26,9%); Nedbank Mozambique 11,7% (2021: 5,4%).

•  Unlocking further value in Mozambique, leveraging local 

expertise and enterprise capabilities.

•  Amplifying the focus on improving the quality of 

earnings continually, to grow sustainably.

•  Unlocking value, with the other shareholders in our ETI 

associate investment by increasing deal flow and providing 
support to resolve challenges faced by Ecobank Nigeria 
and Ecobank Ghana.

Nedbank is committed to long-term and profitable growth 
in our NAR business and seeks to leverage these growth 
opportunities. Our ambition is to give our clients access 
to the best financial services network in Africa and we 
will deploy capital to optimise returns for the group. In the 
medium-to-long term, we expect the NAR business to 
continue to grow its overall contribution to group earnings 
and improve its ROE to levels consistently above COE.

Strategic progress
Our strategy on the continent remains to own, manage and 
control banking operations in SADC and East Africa, and to give 
our clients access to a banking network in West and Central 
Africa through our strategic investment in the pan-African 
banking group ETI, which has subsidiaries in 33 African 
countries. Nedbank’s strategy is to achieve scale in the current 
markets where we operate while exploring opportunities to 
expand in large, fast-growing markets on the continent, when 
they arise.

We are making good progress to transform our business as we 
scale up our SADC operations and ensure we have the right 
skills and capabilities to gain our fair share of banking revenue 
pools across the markets we operate in. Our key focus areas 
remain to build an ecosystem that leverages more of the group’s 
capabilities, deliver on our digital growth strategy, continue to 
unlock value in Mozambique as a key market for the business, 
and increase the value of our investment in ETI.

In addition to building out our technology infrastructure, we have 
identified opportunities to respond to market and client needs 
quicker, unlock greater efficiencies, and provide consistent 
client experiences across the regions. In 2022 we finalised our 
modified approach to converging into the enterprise systems, 

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thus moving away from a big-bang implementation approach 
to one that is incremental and smooths out the introduction of 
complexity. This will enable NAR to better leverage the group’s 
enterprise capabilities.

Our digital growth strategy is key in ensuring that we deliver on 
our aspirations to lead in digital. We are progressing well, with 
57% of our clients being digitally active at the end of 2022 (2021: 
54%). The Nedbank Money App (Africa) continued to be the 
channel of choice, with over 90% of digitally active clients using 
the app as the preferred channel and the number of app users 
increasing by 29% to 108 202. Value-added services (including 
airtime and electricity) purchases increased by 17% and 
SendMoney volumes increased by 25%. As we look to deliver 
on our digital aspirations, we have put in place the foundational 
building blocks to launch the Avo SuperShop across our regions 
in Q1 2023, starting with Namibia and then other countries 
shortly thereafter.

New innovations and improvements across our digital channels 
include the following:

•  We have enabled clients to apply for various insurance 

products and fixed deposits via the Nedbank Money App 
(Africa) and Nedbank Online Banking.

•  We have enabled business clients to perform bulk SendMoney 

payments to clients with mobile numbers, including 
paying workers who do not have a bank account or are 
seasonal workers.

•  In Mozambique we have enabled current clients to apply for 

loans via the digital channels, improved the new MyUey App so 
clients can make QR payments, and enabled business clients 
to apply for bank-guarantee documents via Nedbank Online.

•  In Zimbabwe we have enabled Zipit Smart Clients to pay 

merchants directly from their account through our mobile 
banking platform and have enabled clients to perform self- 
service functions in branch via tablets.

•  We have implemented the Payments API as part of our 

API-Marketplace journey in Namibia, Eswatini and Lesotho.

•  We launched the MobiMoney wallet in Lesotho and Namibia as 

part of our financial inclusion efforts.

•  We rolled out Avaya, a new call centre solution, in Eswatini, 

Lesotho and Zimbabwe.

•  We implemented MS Teams, as part of the MS Office ProPlus 

roll-out, in Namibia, Eswatini, Lesotho and Zimbabwe to 
improve collaboration and efficiencies.

Mozambique remains a key focus market and good progress 
has been made in leveraging the group’s capabilities through 
collaboration efforts with business clusters such as Corporate 
and Investment Banking, as we increase our focus on 
multinational corporates operating in that market. We will 
continue to focus on these efforts as we look to unlock further 
value. The Nedbank brand has been well received in the market, 
as evidenced by Nedbank being rated #1 in NPS and brand 
sentiment in Mozambique. 

Our bold aspiration is to be rated #1 in client experiences 
across the markets in which we operate. As a result of brand 
building and client experience enhancements across our 
various channels, as well as social-media and other marketing 
activities over the past year, Nedbank’s brand sentiment has 
improved in almost all markets (Eswatini, Lesotho, Namibia 
and Zimbabwe), with Nedbank leading in brand sentiment in 
Lesotho and Mozambique and ranked as a top-three brand in 
Namibia and Zimbabwe. From a client experience perspective, 
Nedbank Eswatini and Mozambique ranked #1 in NPS in their 
respective markets, with Nedbank Eswatini showing the greatest 
improvement from #4 in 2021.

In recognition of the progress we have made, in 2022 we 
received the following awards: Excellence in Mobile Banking 
in the Finnovex Southern Africa Awards 2022; Most Innovative 
Retail Banking App in Lesotho 2022 in the Global Banking & 
Finance Awards 2022; Best Bank for Digital Banking Services 
in Lesotho 2022 in the Global Banking & Finance Awards 
2022; Most Innovative Bank in Digital Banking in Africa for 
2022 (Nedbank Mozambique) by The Banker magazine; Best 
Digital Bank in Mozambique for 2022 in the Global Banking & 
Finance Awards 2022; Best Digital Corporate/Institutional Bank 
in Mozambique for 2022 by Global Finance magazine; Most 
Innovative Digital Bank in Mozambique for 2022 by International 
Finance magazine; and the Corporate Social Responsibility 
Initiative of the Year Award at the Eswatini Customer Service 
Excellence Awards 2022.

With regard to ETI, our focus remains to increase the value of 
our investment and improve our return on the original cost of 
investment to above 20% (2022: 12,4%). We are working through 
our representation on the ETI board to ensure an appropriate 
focus on capital, liquidity and growth to unlock value, including 
addressing the challenges in Ecobank Nigeria and Ecobank 
Ghana. Through increased collaboration efforts, we continue to 
work on increasing business flows across the two businesses.

Branches
Branches

ATMs
ATMs

8
9

3
0
1

4
8

0
8

9
7

0
2
2

8
1
2

3
9
1

2
9
1

7
9
1

2018

2019

20201

2021

2022

2018

2019

20201

2021

2022

1 Malawi disposed of in H12020 (11).

1 Malawi disposed of in H12020 (22).

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Segmental performance
SADC operations
Our SADC operations generated an HE of R365m, an increase 
of more than 100%, from R71m in 2021. The business achieved 
these results despite the hyperinflationary environment and 
monetary policy uncertainty in Zimbabwe, new regulatory 
directives in Lesotho putting pressure on earnings, security 
issues in the northern parts of Mozambique and concerns about 
ongoing unrest in Eswatini. The main driver of performance was 
improved revenue (NIR and NII) growth, largely in Zimbabwe, 
Mozambique and Namibia.

NII for the SADC operations increased by 15% to R1 952m 
and the NIM improved from 5,68% to 6,49%, mainly as a 
result of higher interest rates. NIR in SADC increased by 23% 
to R1 589m, from R1 293m in 2021. The increase in NIR was 
driven mainly by higher unrealised forex gains in Zimbabwe and 
increased transaction volumes in Mozambique. If one excludes 
Zimbabwe, NIR was up by 14%. The net monetary loss of R419m, 
resulting from a further depreciation of the Zimbabwean dollar, 
was significantly higher than the prior year (2021: R138m). 
In 2022 management elected to change the presentation 
of the 'Net monetary loss' line item, which was previously 
disclosed separately in the statement of comprehensive income 
(SOCI), and disclose it as part of non-interest revenue and 
income under the ‘Net sundry income’ line item in the SOCI. 
To provide comparability, the prior-year balances have been 
restated accordingly. The reclassification had no impact on the 
group’s statement of financial position, statement of changes 
in equity and statement of cash flows. Our impairment charge 
increased by 31% to R220m, driven by additional provisions 
raised on specific wholesale exposures and ECL model reviews 
that incorporate a higher interest rate and inflation cycle. 
The SADC CLR increased to 102 bps and is within the cluster 
TTC target range of 85 bps and 120 bps.

Clients – The overall number of clients grew by 7% to 360 962 
(2021: 337 860). Most of the client growth has come from 
Lesotho (up by 11%), Mozambique (up by 13%) and Namibia (up 
by 9%). Growth in Lesotho was driven by improvements in the 
personal loans CVP, growth in Mozambique was on the back of 
the rebranding to Nedbank and off a low base, while growth in 
Namibia was driven by the roll-out of a new digital acquisition 
channel leveraging third-party verification capabilities and the 
introduction of an enhanced PAYU CVP.

Distribution – We are transforming our business model for 
overall efficiency while driving growth to achieve scale. In line 
with this, we have been reviewing our distribution strategy to 
ensure an efficient, optimally staffed, fit-for-purpose distribution 
model. In 2022 we reduced our branches by 1% to 79, while 
increasing our ATMs by 3% to 197. We continue to invest in 
growing our digital channels as we aim to become a more digital 
business. Our revenue from card-acquiring increased by 7% 
to R188m in 2022, with strong performances from Namibia, 
Lesotho, Eswatini and Mozambique.

ETI associate investment
ETI’s financial recovery continued in 2022, with associate 
income from our investment up by 14% yoy to R779m, 
generating a 17% increase in HE to R610m (2021: R523m). This 
includes accounting for our share of ETI’s Q4 2021 and 9M 
2022 earnings (in line with our policy of accounting for our share 

of ETI’s attributable earnings a quarter in arrear) and significant 
transactions or events that occurred between 1 October 2022 to 
31 December 2022, by providing for the estimated impact 
of Ghanaian sovereign debt restructures that emerged in 
December 2022. The investment ROI increased to 12,4% from 
11,0% in the prior year.

ETI’s 9M 2022 performance (ETI results are reported in Nedbank 
results a quarter in arrear) which saw attributable earnings 
increase by 7% to US$196m, was driven by the following:

•  Strong revenue growth, NIR and NII, and continued benefits 

of diversification.

•  Stringent cost containment measures in a high inflationary 

environment and proactive credit loss management.

•  Improved performance of the Nigerian business, although 
suboptimal, Ecobank Nigeria delivered profit before tax of 
US$28m, a 55% increase yoy or 76% in constant currency. 

The continued turnaround in performance has meant that ETI 
resumed payment of dividends – the last time dividends were 
paid was in 2016. ETI’s ROTE was up to 21,0% from 17,9% the 
prior year and total CAR was 14,4% (as of 30 June 2022).

Some of the awards received by ETI for 2022 include the 
following: Africa’s Best Bank at the Euromoney Awards for 
Excellence; Africa Best Bank for SMEs and Africa’s Best 
Digital Bank at the African Banker Awards 2022; Outstanding 
Leadership in Sustainability Bonds in Africa at the Global Finance 
– Sustainable Finance 2022 Awards; Best Savings Account 
and Best SME Bank at the Digital Banker – Innovation Awards 
2022; and Africa Best Employer Brand Award at the Africa Best 
Employer Brand Awards 2022.

Ecobank’s strengths include local knowledge and experience, 
clients, technology, digital platforms and geographic footprint. 
ETI is ranked in the top three banks across 14 African countries, 
#1 in seven countries, #2 in three countries and #3 in four 
countries. Its focus is on growing the business and it wants 
to remain at the forefront of trade, payments, remittances 
and financial inclusion by continually leveraging technology 
and appropriate partnerships. ETI has the ability to transact in 
33 markets facilitating trade and money transfer services. Its key 
partners include MTN, Airtel and PalmPay and it is working with 
them to drive financial inclusion across the network. To improve 
its operational and financial performance, it has restructured 
its businesses in Nigeria and the central eastern and southern 
Africa (CESA) regions, implementing a suite of efficiency 
initiatives, including closing physical branches and reducing 
headcount. It has also focused on the quality of the legacy credit 
portfolio and on improving the health of its credit portfolio, 
specifically in Nigeria.

ETI is focused on continuing to deliver returns above the cost 
of equity, improving business performance by regions, and 
entrenching their leadership positions in the West African 
Monetary and Economic Union and Anglophone West Africa, 
which is reflected in the strong financial performance across 
both regions. CESA’s ROE has improved following restructuring 
exercises and the region’s performance is expected to continue 
to improve, notwithstanding the impact of hyperinflation in 
Zimbabwe and South Sudan. Given Ghana’s sovereign default, 
the impact this will have on ETI will be monitored closely through 
the debt restructuring process.

112

Nedbank Group Annual Results 2022

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113

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysisMessage from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Notes

Favourable

Unfavourable

•  Strong liquidity and capital positions across subsidiaries.

•  Impact of hyperinflation on Zimbabwe.

•  Strong growth in digitally active clients and digital 

•  Low ROE in SADC operations, though this is improving.

channel usage.

•  Significant growth in revenue.

•  Improved cost-to-income ratios.

•  Good cross-sell metrics.

•  Decrease in assets.

•  Low growth in main-banked clients.

•  Improvement in Ecobank Nigeria (ENG) key balance sheet 
metrics, but financial performance remains suboptimal.

•  Market leader in brand sentiment score in Lesotho 

•  Adverse impact on ETI of Ghana sovereign debt restructures.

and Mozambique.

•  Leading Net Promoter Score performance in Eswatini and 

Mozambique. 

•  Increased contribution from our SADC operations to overall 

NAR HE.

•  Significant improvement in associate income from ETI.

•  Strong returns from ETI’s West and Central African regions.

•  Dividends amounting to R139m received from our investment 

in ETI.

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115

SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysisGeographical segmental reporting
for the year ended 31 December

Rm
Rm

Summary of consolidated statement of financial position
Summary of consolidated statement of financial position

Assets
Assets

Cash and cash equivalents
Cash and cash equivalents

Other short-term securities
Other short-term securities

Derivative financial instruments
Derivative financial instruments

Government and other securities
Government and other securities

Loans and advances
Loans and advances

Other assets
Other assets

Intergroup assets
Intergroup assets

Total assets
Total assets

Equity and liabilities
Equity and liabilities

Total equity
Total equity

Derivative financial instruments 
Derivative financial instruments 

Amounts owed to depositors
Amounts owed to depositors

Provisions and other liabilities
Provisions and other liabilities

Long-term debt instruments
Long-term debt instruments

Intergroup liabilities
Intergroup liabilities

Total equity and liabilities
Total equity and liabilities

Summary of consolidated statement of comprehensive income
Summary of consolidated statement of comprehensive income

NII
NII

NIR
NIR

Share of income of associate companies
Share of income of associate companies

Total income
Total income

Impairments charge on financial instruments
Impairments charge on financial instruments

Net income
Net income

Total operating expenses
Total operating expenses

Indirect taxation
Indirect taxation

Profit before direct taxation
Profit before direct taxation

Direct taxation
Direct taxation

Profit after taxation
Profit after taxation

Profit attributable to non-controlling interest
Profit attributable to non-controlling interest

Headline earnings
Headline earnings

1
1

Includes all group eliminations.
Includes all group eliminations.

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Nedbank Group
Nedbank Group

2022
2022

2021
2021

South Africa1
South Africa1

Nedbank Africa Regions2
Nedbank Africa Regions2

Rest of the world
Rest of the world

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

45 618
45 618

70 661
70 661

9 101
9 101

160 495
160 495

882 165
882 165

84 931
84 931

–
–

44 586  
44 586  
60 037  
60 037  
39 179  
39 179  
150 498  
150 498  
831 735  
831 735  
88 882  
88 882  
–  
–  

37 261
37 261

43 043
43 043

8 989
8 989

158 400
158 400

811 010
811 010

75 641
75 641

(3 748)
(3 748)

34 563
34 563

34 459
34 459

39 099
39 099

148 722
148 722

767 051
767 051

78 580
78 580

(2 420)
(2 420)

7 048
7 048

4 787
4 787

23
23

2 095
2 095

21 714
21 714

3 442
3 442

3 748
3 748

8 075
8 075

5 050
5 050

1
1

1 773
1 773

21 243
21 243

4 285
4 285

2 420
2 420

1 309
1 309

22 831
22 831

89
89

–
–

49 441
49 441

5 848
5 848

1 948
1 948

20 528
20 528

79
79

3
3

43 441
43 441

6 017
6 017

1 252 971
1 252 971

1 214 917  
1 214 917  

1 130 596
1 130 596

1 100 054
1 100 054

42 857
42 857

42 847
42 847

79 518
79 518

72 016
72 016

115 896
115 896

9 738
9 738

1 039 622
1 039 622

35 812
35 812

51 903
51 903

–
–

109 511  
109 511  
36 042  
36 042  
967 929  
967 929  
43 276  
43 276  
58 159  
58 159  
–  
–  

94 303
94 303

9 677
9 677

89 896
89 896

35 956
35 956

7 057
7 057

14
14

6 385
6 385

14 536
14 536

13 230
13 230

10
10

47
47

940 691
940 691

874 893
874 893

34 327
34 327

35 054
35 054

64 604
64 604

33 910
33 910

51 475
51 475

540
540

41 070
41 070

57 732
57 732

507
507

1 031
1 031

428
428

971
971

427
427

871
871

(540)
(540)

(507)
(507)

76
76

57 982
57 982

1 235
1 235

1 252 971
1 252 971

1 214 917  
1 214 917  

1 130 596
1 130 596

1 100 054
1 100 054

42 857
42 857

42 847
42 847

79 518
79 518

72 016
72 016

36 277
36 277

27 301
27 301

879
879

64 457
64 457

7 381
7 381

57 076
57 076

36 425
36 425

1 152
1 152

19 499
19 499

4 307
4 307

15 192
15 192

1 143
1 143

32 500  
32 500  
24 889  
24 889  
799
799

58 188  
58 188  
6 534  
6 534  

51 654  
51 654  
33 639  
33 639  
1 073  
1 073  

16 942  
16 942  
4 104  
4 104  

12 838  
12 838  
1 149  
1 149  

33 488
33 488

24 506
24 506

100
100

58 094
58 094

7 120
7 120

50 974
50 974

32 639
32 639

1 058
1 058

17 277
17 277

4 261
4 261

13 016
13 016

983
983

30 296
30 296

22 289
22 289

100
100

52 685
52 685

5 810
5 810

46 875
46 875

30 146
30 146

979
979

15 750
15 750

4 100
4 100

11 650
11 650

1 052
1 052

14 049
14 049

11 689  
11 689  

12 033
12 033

10 598
10 598

1 718
1 718

1 589
1 589

779
779

4 086
4 086

220
220

3 866
3 866

2 751
2 751

75
75

1 040
1 040

(95)
(95)

1 135
1 135

160
160

975
975

1 448
1 448

1 293
1 293

699
699

3 440
3 440

168
168

3 272
3 272

2 535
2 535

72
72

665
665

(26)
(26)

691
691

97
97

594
594

1 071
1 071

1 206
1 206

2 277
2 277

41
41

2 236
2 236

1 035
1 035

19
19

1 182
1 182

141
141

1 041
1 041

756
756

1 307
1 307

2 063
2 063

556
556

1 507
1 507

958
958

22
22

527
527

30
30

497
497

1 041
1 041

497
497

2 The Nedbank Africa Regions geographical segmental income statement and balance sheet consist of the SADC banking subsidiaries and the investment in ETI. 
2 The Nedbank Africa Regions geographical segmental income statement and balance sheet consist of the SADC banking subsidiaries and the investment in ETI. 
These statements do not include transactions concluded with clients resident in the rest of Africa by other group entities within CIB, or transactional-banking 
These statements do not include transactions concluded with clients resident in the rest of Africa by other group entities within CIB, or transactional-banking 
revenues. For example, CIB  has a credit exposure to clients resident in the Africa regions of R50,6bn (December 2021: R45,5bn).
revenues. For example, CIB  has a credit exposure to clients resident in the Africa regions of R50,6bn (December 2021: R45,5bn).

116

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SupplementaryinformationStatement of financialposition analysisIncome statementanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSegmentalanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
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Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

1 Net margin analysis

Net interest income
(Rm)

Net interest income
(Rm)

Interest margin trends versus prime rate
(%)

Net interest margin
(Rm)

10,09

10,14

7,85

8,60

7,03

9
1
8
8
2

7
6
1
0
3

1
8
0
0
3

0
0
5
2
3

7
7
2
6
3

5
6
3

,

2
5
3

,

6
3
3

,

3
7
3

,

3
9
3

,

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

Nedbank Group NIM

Average prime rate 

2022

2021

Nedbank Group 

Bps

Rm

Bps

Rm

Income statement 
analysis

Net margin analysis

Impairments

Non-interest revenue and income

119

122

128

Closing average interest-earning banking assets (year-to-date 
average)

Opening NIM/NII

Growth in banking assets 

Endowment 

Endowment rate impact

Endowment mix impact

Asset margin pricing and mix 

Impact due to pricing

Impact due to mix change

Liability margin pricing and mix

Deposits pricing and mix

Impact due to pricing

Impact due to mix change 

Impact of changes in the funding profile

Impact due to pricing

Impact due to mix change

Foreign loan classification

Balance sheet management and other

922 197

870 382

373

32 500

336

30 081

23

24

(1)

(5)

(1)

(4)

8

5

6

(1)

3

3

(7)

1

1 935

2 128

2 220

(92)

(496)

(120)

(376)

726

464

511

(47)

262

(44)

306

(621)

105

(1)

(14)

13

20

8

12

6

3

(2)

5

3

1

2

(856)

(111)

(1 293)

1 182

1 744

683

1 061

504

207

(162)

369

297

62

235

12

373

1 138

32 500

Expenses

130

Closing NIM/NII for the period 

393

36 277

Headline earnings reconciliation

Taxation charge

Preference shares

132

132

133

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Financial  
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Segmental
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Income statement
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Statement of financial
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Supplementary
information

Net interest margin
(Bps)

24

(1)

(1)

(4)

6

2

(7)

1

2022

2021

Average 
balance

Margin statement interest

Average 
balance

Margin statement interest

Average banking statement of financial position and related interest

373

393

Home loans (including properties in 
possession)

2021

Endowment 
rate impact

Endowment 
mix impact

Asset
pricing

Asset
mix

Liability 
pricing

Liability 
mix

Foreign loan 
classification

Balance sheet 
management 
and other

2022

Favourable

Version 05 - 21 February 2023

Unfavourable 

•  Positive endowment rate impact due to higher interest rates, 

•  Negative endowment mix impact due to slower growth 

following interest rate hikes of 325 bps.

•  Liability mix benefits as a result of stronger growth in 

higher-margin deposits relative to wholesale funding, as well 
as positive deposit pricing impact in commercial deposits.

•  Higher yields in Nedbank Africa Regions and basis 

risk impacts.

of endowment balances relative to the growth of 
interest-earning assets.

•  Negative asset mix impact due to slower growth in 
higher-yielding advances and stronger growth in 
lower-yielding advances as well as asset pricing pressure in 
certain retail and commercial advances portfolios.

•  The dilutive impact of moving the foreign currency loan 

portfolio, with lower- yielding assets, into the banking book 
(previously the trading book), in line with the regulatory 
requirements of the Fundamental Review of the Trading 
Book (FRTB).

NII sensitivity
•  At December 2022 the NII sensitivity of the group’s banking book for a 1% parallel increase in interest rates, measured over 
12 months, was 1,51% of total group ordinary shareholders’ equity, which is below the board’s approved risk limit of < 2,25%.

•  This exposes the group to an increase in NII of approximately R1 583m before tax, should interest rates increase by 1% across the 
yield curve, measured over a 12-month period. Nedbank London branch and Wealth International NII sensitivities are, however, 
measured at a 0,5% instantaneous increase in interest rates and Nedbank Zimbabwe is measured at a 30,0% instantaneous increase 
in interest rates.

Rm

Assets

Received

%

Assets

Received

Average prime rate

Assets

8,60

Listed corporate bonds

23 412

1 634

6,98

22 236

1 287

%

7,03

5,79

6,51

6,67

9,09

12,52

7,39

5,82

19,43

7,43

8,92

2,60

7,56

3,69

0,37

4,77

5,23

6,78

3,66

182 925

190 240

141 994

16 950

23 467

217 559

29 929

826 476

(26 450)

81 524

40 647

922 197

205 191

14 711

15 210

14 581

2 267

2 156

17 042

5 684

8,04

8,00

10,27

13,37

9,19

7,83

18,99

173 839

187 550

134 137

17 072

21 316

195 198

28 454

11 314

12 516

12 199

2 138

1 576

11 357

5 528

73 285

8,87

779 802

57 915

7 338

1 481

82 104

9,00

3,64

8,90

(25 214)

76 635

39 159

870 382

188 668

6 837

1 020

65 772

1 127 388

82 104

7,28

1 059 050

65 772

6,21

Liabilities

Paid

%

Liabilities

Paid

%

542 794

145 637

108 849

130 881

53 738

27 940

1 045

6 677

6 047

4 118

5,15

0,72

6,13

4,62

7,66

513 248

140 660

91 839

104 440

58 278

18 957

523

4 378

5 465

3 949

(2 174)

107 795

39 868

5 285

103 619

41 681

Commercial mortgages

Instalment debtors

Credit card balances

Overdrafts

Term loans and other1

Personal loans

Gross banking loans and advances

Impairment of loans and advances

Government and other securities

Short-term funds and securities

Interest-earning banking assets

Other2

Total assets

Equity and liabilities

Deposit and loan accounts

Current and savings accounts

Negotiable certificates of deposit

Other interest-bearing liabilities

Long-term debt instruments

Revaluation of FVTPL-designated 
liabilities

Ordinary and minority shareholders' 
equity

Interest-bearing banking liabilities

981 899

45 827

4,67

908 465

33 272

•  The group’s NII sensitivity exhibits very little convexity and will therefore also result in a decrease in pretax NII of approximately 

Other3

similar amounts should interest rates decrease by 1%.

•  The group’s NII sensitivity is actively managed through on- and off-balance-sheet interest rate risk management strategies for the 

group’s expected interest rate view and impairment sensitivity over the cycle.

•  Nedbank Limited’s economic value of equity (EVE) for a 1% increase in interest rates remains at a low level of 0,10% (-R80m) of 

ordinary shareholders’ equity, which is below the board’s approved risk limit of 1,25%.

Total shareholders’ equity and liabilities

1 127 388

45 827

4,06

1 059 050

33 272

3,14

Interest margin on average 
interest-earning banking assets

922 197

36 277

3,93

870 382

32 500

3,73

1

2

3

Includes term loans, preference shares, factoring debtors, foreign lending, loans to banks and other lending-related instruments.
Includes cash and banknotes, derivative financial instruments, insurance assets, associates and investments, property and equipment, mandatory reserve deposits 
with central banks, intangible assets and other assets.
Includes derivative financial instruments, investment contract liabilities, other liabilities, equity and elimination entries.

120

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2 Impairments

Nedbank Group impairments charge
Nedbank Group impairments charge
(Rm)
(Rm)

Nedbank Group credit loss ratio trends
Group credit loss ratio trends
(%)
(Rm)

8
8
6
3

9
2
1
6

7
2
1
3
1

4
3
5
6

1
8
3
7

1,00

0,60

3
5
0

,

9
7
0

,

1
6
1

,

3
8
0

,

9
8
0

,

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

CLR

TTC upper range

TTC lower range

Nedbank Group income statement impairment charge and credit loss ratio
Nedbank Group income statement impairment charge and credit loss ratio

Message from our
Chief Executive

Results
presentation

2022 results
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Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Favourable 

Unfavourable  

•  Decrease in the CIB CLR ratio of 22 bps (YE 2021: 42 bps) 

•  Deterioration of CLR  to 89 bps (YE 2021: 85 bps), 

and this ratio being at the lower end of the through-the-cycle 
(TTC) target range of 15–45 bps. Impairments are down by 
43% to R805m (YE 2021: R1 418m), despite an increase in the 
stage 3 loans and advances (LAA) that remain appropriately 
provisioned. 

•  Commercial Banking having operated below its CLR target 

range despite the challenging macroeconomic environment 
and impact of load-shedding.

•  Card having performed well, with impairments having 

decreased by more than 20% and at the bottom of the TTC 
CLR, while policy tightening in the Personal Loans portfolio 
has started to benefit the CLR.

•  Continued resilient performance despite the macroeconomic 

environment and impact of loadshedding.

but remained within the group's TTC target range of 
60 bps to 100 bps, and in line with the full-year TTC target 
2022 guidance range of between 80 bps and 100 bps. 

•  Increase in the group’s impairment charge of 13% to 
R7 381m (YE 2021: R6 534m), driven by growth in 
interest-rate-sensitive products in Retail and a few corporate 
clients having filed for business rescue.

2022
2022

Corporate and Investment Banking (CIB)
Corporate and Investment Banking (CIB)

     CIB, excluding Property Finance
     CIB, excluding Property Finance

     Property Finance
     Property Finance

Retail and Business Banking (RBB)
Retail and Business Banking (RBB)

     Commercial Banking
     Commercial Banking

     Retail
     Retail

Wealth
Wealth

Nedbank Africa Regions
Nedbank Africa Regions

Centre
Centre

Nedbank Group   
Nedbank Group   

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Non-LAA and 
Non-LAA and 
FVOCI
FVOCI

Off-
Off-
balance-sheet
balance-sheet

Impairment charge, 
Impairment charge, 
net of recoveries
net of recoveries

Mix of average 
Mix of average 
banking advances
banking advances

CLR
CLR

Target CLR range
Target CLR range

Rm
Rm

(67)
(67)

(3)
(3)

(64)
(64)

(161)
(161)

(63)
(63)

(98)
(98)

(1)
(1)

60
60

(169)
(169)

Rm
Rm

Rm
Rm

(1 093)
(1 093)

(251)
(251)

(842)
(842)

433
433

(149)
(149)

582
582

(9)
(9)

(3)
(3)

(197)
(197)

(869)
(869)

2 241  
2 241  

873  
873  
1 368  
1 368  

6 351  
6 351  

324  
324  
6 027  
6 027  

(53)  
(53)  
164  
164  

8 703  
8 703  

Rm
Rm

(224)
(224)

(224)
(224)

–
–

(11)
(11)

3
3

(232)
(232)

Rm
Rm

(52)
(52)

(52)
(52)

(10)
(10)

(14)
(14)

4
4

10
10

(52)
(52)

Rm
Rm

805
805

343
343

462
462

6 613
6 613

98
98

6 515
6 515

(63)
(63)

220
220

(194)
(194)

7 381
7 381

%
%

43,9
43,9

23,7
23,7

20,2
20,2

49,7
49,7

10,4
10,4

39,3
39,3

3,7
3,7

2,7
2,7

%
%

0,22
0,22

0,17
0,17

0,28
0,28

1,61
1,61

0,11
0,11

2,00
2,00

(0,20)
(0,20)

1,02
1,02

%
%

0,15–0,45 
0,15–0,45 

0,20–0,50
0,20–0,50

0,15–0,35
0,15–0,35

1,20–1,75 
1,20–1,75 

0,50–0,70
0,50–0,70

1,60–2,40
1,60–2,40

0,20–0,40
0,20–0,40

0,85–1,20
0,85–1,20

100,0
100,0

0,89
0,89

0,60–1,00
0,60–1,00

122

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

123

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveIncome statementanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Non-LAA and
Non-LAA and
FVOCI
FVOCI

Off-
Off-
balance-sheet
balance-sheet

Impairment charge, 
Impairment charge, 
net of recoveries
net of recoveries

Mix of average 
Mix of average 
banking advances
banking advances

CLR
CLR

Target CLR range
Target CLR range

2021
2021

Corporate and Investment Banking (CIB)
Corporate and Investment Banking (CIB)

     CIB, excluding Property Finance
     CIB, excluding Property Finance

     Property Finance
     Property Finance

Retail and Business Banking (RBB)
Retail and Business Banking (RBB)

    Commercial Banking
    Commercial Banking

     Retail 
     Retail 

Wealth
Wealth

Nedbank Africa Regions
Nedbank Africa Regions

Centre
Centre

Nedbank Group   
Nedbank Group   

Rm
Rm

(291)
(291)

(129)
(129)

(162)
(162)

669
669

(75)
(75)

744
744

(18)
(18)

16
16

376
376

Rm
Rm

453
453

150
150

303
303

(207)
(207)

(187)
(187)

(20)
(20)

(3)
(3)

(7)
(7)

(249)
(249)

(13)
(13)

Rm
Rm

1 178  
1 178  

824  
824  
354  
354  

4 763  
4 763  

141  
141  
4 622  
4 622  

49  
49  
170  
170  

6 160  
6 160  

Rm
Rm

290
290

290
290

–
–

(2)
(2)

(3)
(3)

285
285

Rm
Rm

(212)
(212)

(212)
(212)

(53)
(53)

(46)
(46)

(7)
(7)

(9)
(9)

(274)
(274)

Nedbank Group impairment drivers
(Rm)

Nedbank Group credit loss ratio per cluster
(%)

2 543

(517)

222

(545)

(856)

6 534

7 381

1,06

0,51

0,13
0,04

1,38

1,01

0,25

0,18

Rm
Rm

1 418
1 418

923
923

495
495

5 172
5 172

(167)
(167)

5 339
5 339

28
28

168
168

(252)
(252)

6 534
6 534

2,40

1,85

0,82

0,64

%
%

43,6
43,6

22,3
22,3

21,3
21,3

49,1
49,1

10,1
10,1

39,0
39,0

4,0
4,0

3,0
3,0

0,3
0,3

%
%

0,42
0,42

0,53
0,53

0,30
0,30

1,34
1,34

(0,21)
(0,21)

1,75
1,75

0,09
0,09

0,72
0,72

%
%

0,15–0,45 
0,15–0,45 

0,20–0,50
0,20–0,50

0,15–0,35 
0,15–0,35 

1,30–1,80 
1,30–1,80 

0,50–0,70 
0,50–0,70 

1,60–2,40 
1,60–2,40 

0,20–0,40 
0,20–0,40 

0,85–1,20 
0,85–1,20 

100,0
100,0

0,83
0,83

0,60–1,00 
0,60–1,00 

1,34

0,72

0,42

0,09

1,61

1,02

0,22

(0,20)

2022

2021

Stage 1

Stage 2

Stage 3

FVOCI 
and non-LAA

Off-
balance-sheet

2022

2018

2019

2020

2021

CIB

RBB

Wealth

Africa Regions

124

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

125

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveIncome statementanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Impairments charge of financial instruments

2022

Corporate 
and 
Investment 
Banking

Retail and 
Business 
Banking

Nedbank 
Group

Nedbank 
Africa 
Regions

Wealth

Centre

2021

Corporate 
and 
Investment 
Banking

Retail and 
Business 
Banking

Nedbank 
Group

Nedbank 
Africa 
Regions

Wealth

Centre

1 105

500

Balance at the beginning of the year

26 077

4 638

19 257

Balance at the beginning of the year

26 581

5 114

19 406

Stage 1 ECL allowance

Stage 2 ECL allowance

Stage 3 ECL allowance

4 573

6 543

15 465

681

1 692

2 741

3 600

4 194

11 612

Statement of comprehensive income 
charge net of recoveries

Stage 1 ECL allowance

Stage 2 ECL allowance

Stage 3 ECL allowance

Off-balance-sheet allowance

Non-loans and advances

FVOCI loan impairment charge

Adjusted for:

Recoveries

Interest in suspense

Amounts written off

Foreign exchange and other transfers

Non-loans and advances

FVOCI loans

7 381

(169)

(869)

8 703

(52)

(8)

(224)

805

6 613

(161)

433

6 351

(10)

(67)

(1 093)

2 241

(52)

(224)

1 587

1 195

(8 757)

(138)

8

36

79

198

(1 216)

(228)

36

1 451

980

(7 393)

158

ECL allowance – closing balance

27 893

4 788

21 215

Stage 1 

Stage 2 

Stage 3 

4 261

5 554

18 078

517

538

3 733

3 487

4 564

13 164

Split by measurement category 

27 893

4 788

21 215

Loans and advances

Loans and advances in FVOCI

Off-balance-sheet allowance

27 209

347

337

4 213

347

228

21 134

81

456

44

39

373

(63)

(1)

(9)

(53)

(20)

(3)

370

42

29

299

370

370

248

118

739

220

60

(3)

164

10

(11)

500

(194)

(197)

3

57

17

(128)

(66)

11

1

(3)

215

120

881

1 216

1 188

28

303

1

304

304

(6 069)

(1 131)

(4 804)

(23)

(109)

(2)

Stage 1 ECL allowance

Stage 2 ECL allowance

Stage 3 ECL allowance

Statement of comprehensive income 
charge net of recoveries

Stage 1 ECL allowance

Stage 2 ECL allowance

Stage 3 ECL allowance

Off-balance-sheet allowance 

Non-loans and advances

FVOCI loan impairment charge

Adjusted for:

Recoveries

Interest in suspense

Amounts written off

Foreign exchange and other transfers

Non-loans and advances

FVOCI loans

Stage 1 

Stage 2 

Stage 3 

4 237

6 772

15 068

6 534

376

(13)

6 160

(274)

(5)

290

935

1 306

2 397

1 418

(291)

453

1 178

(212)

290

3 015

4 504

11 738

5 172

669

(207)

4 763

(53)

(6 030)

(942)

(5 023)

1 425

1 062

(8 139)

(19)

5

(364)

26 581

4 573

6 543

15 465

4

152

(691)

(43)

(364)

5 114

681

1 692

2 741

1 391

922

(7 380)

44

19 406

3 600

4 194

11 612

Split by measurement category 

26 581

5 114

19 406

Loans and advances

25 650

4 296

19 316

Loans and advances in FVOCI

Off-balance-sheet allowance

535

396

535

283

90

434

46

56

332

28

(18)

(3)

49

(6)

(5)

(1)

456

44

39

373

456

456

983

241

158

584

168

16

(7)

170

(9)

(2)

(46)

30

(12)

(63)

(3)

2

765

748

17

(252)

(249)

(3)

(13)

(16)

3

1 105

500

248

118

739

1 105

1 082

23

500

500

500

1 216

304

ECL allowance – closing balance

126

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

127

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveIncome statementanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3 Non-interest revenue and income

Non-interest revenue
(Rm)

Non-interest revenue
(Rm)

Non-interest revenue to total operating expenses
(%)

Non-interest revenue to total operating expenses
(%)

6
7
9
5
2

7
9
9
5
2

0
4
1
4
2

9
8
8
4
2

1
0
3
7
2

,

1
2
8

,

8
0
8

,

0
6
7

,

0
4
7

,

0
5
7

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

Nedbank Group
Nedbank Group

Corporate and
Corporate and
Investment Banking
Investment Banking

Change
Change
%
%

2022
2022

2021
2021

2022
2022

18 964
18 964

17 754
17 754

3 057
3 057

Rm
Rm

Net commission and fees income
Net commission and fees income

Administration fees
Administration fees

Card fees
Card fees

Cash-handling fees
Cash-handling fees

Exchange commission
Exchange commission

Guarantees income
Guarantees income

Insurance commission
Insurance commission

Other commission
Other commission

Other fees
Other fees

Service charges
Service charges

Insurance income
Insurance income

Fair-value adjustments
Fair-value adjustments

Fair-value adjustments
Fair-value adjustments

Hedge-accounted portfolios
Hedge-accounted portfolios

Trading income
Trading income

Commodities
Commodities

Debt securities
Debt securities

Equities
Equities

Foreign exchange
Foreign exchange

Equity revaluation gains/(losses)
Equity revaluation gains/(losses)

Realised gains, dividends, interest and other income
Realised gains, dividends, interest and other income

Unrealised gains/(losses)1
Unrealised gains/(losses)1

Investment income
Investment income

Sundry income/(expenses)2
Sundry income/(expenses)2

Total non-interest revenue and income
Total non-interest revenue and income

7
7

7
7

12
12

6
6

13
13

6
6

(41)
(41)

(10)
(10)

53
53

18
18

>100
>100

96
96

>100
>100

(7)
(7)

(96)
(96)

(16)
(16)

(19)
(19)

19
19

25
25

(47)
(47)

>100
>100

(63)
(63)

22
22

10
10

2021
2021

2 710
2 710

50
50

21
21

193
193

192
192

195
195

1 250
1 250

753
753

56
56

(83)
(83)

(94)
(94)

11
11

1 403
1 403

3 646
3 646

1 027
1 027

648
648

267
267

442
442

3 958
3 958

2 041
2 041

4 322
4 322

2 005
2 005

(833)
(833)

(128)
(128)

(705)
(705)

54
54

29
29

179
179

214
214

217
217

1 420
1 420

890
890

54
54

58
58

35
35

23
23

4 475
4 475

3 898
3 898

4 295
4 295

26
26

2 267
2 267

842
842

1 340
1 340

650
650

727
727

(77)
(77)

263
263

575
575

1
1

1 897
1 897

679
679

1 321
1 321

921
921

463
463

458
458

86
86

221
221

26
26

2 267
2 267

842
842

1 160
1 160

666
666

786
786

(120)
(120)

87
87

206
206

1 502
1 502

4 100
4 100

1 084
1 084

734
734

283
283

262
262

3 551
3 551

3 114
3 114

4 334
4 334

2 369
2 369

187
187

(5)
(5)

192
192

4 166
4 166

1
1

1 897
1 897

679
679

1 589
1 589

815
815

384
384

431
431

96
96

704
704

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Favourable

Unfavourable

•  Solid commission and fees growth from higher 

•  Impact on trading income by global, political and 

client transactional activity, as well as benefits of 
cross-sell, main-banked client gains and growth in card 
interchange revenue.

•  Insurance benefits from lower death and funeral claims.

macroeconomic events, particularly in debt securities.

•  Non-repeat of insurance asset–liability matching execution 

in the prior-period base and KwaZulu-Natal floods impacting 
insurance income.

•  Higher equity revaluations.

•  Non-occurrence of fair-value losses in the base.

Retail and
Retail and
Business Banking
Business Banking

2022
2022

2021
2021

12 955
12 955

11 965
11 965

487
487

3 934
3 934

875
875

283
283

33
33

256
256

2 079
2 079

1 057
1 057

3 951
3 951

617
617

15
15

15
15

148
148

148
148

(27)
(27)

(27)
(27)

17
17

124
124

505
505

3 511
3 511

802
802

242
242

41
41

243
243

2 623
2 623

98
98

3 900
3 900

487
487

25
25

25
25

109
109

109
109

43
43

43
43

16
16

138
138

Wealth
Wealth

Nedbank Africa Regions
Nedbank Africa Regions

Centre
Centre

2022
2022

2 057
2 057

798
798

1
1

108
108

(162)
(162)

1 257
1 257

55
55

1 702
1 702

–
–

–
–

–
–

2021
2021

2 210
2 210

766
766

1
1

110
110

194
194

(178)
(178)

1 264
1 264

53
53

1 474
1 474

–
–

–
–

–
–

(19)
(19)

(48)
(48)

161
161

(57)
(57)

2022
2022

2021
2021

2022
2022

2021
2021

968
968

148
148

136
136

29
29

123
123

33
33

6
6

200
200

19
19

274
274

53
53

8
8

8
8

120
120

120
120

–
–

953
953

68
68

111
111

31
31

129
129

31
31

5
5

250
250

15
15

313
313

65
65

(14)
(14)

(14)
(14)

71
71

71
71

–
–

440
440

1 589
1 589

218
218

1 293
1 293

(73)
(73)

15
15

1
1

6
6

14
14

(109)
(109)

(3)
(3)

106
106

(48)
(48)

154
154

–
–

(79)
(79)

(79)
(79)

12
12

(33)
(33)

(70)
(70)

(84)
(84)

14
14

3
3

(25)
(25)

13
13

(89)
(89)

(21)
(21)

(761)
(761)

(20)
(20)

(741)
(741)

–
–

(59)
(59)

(59)
(59)

(1)
(1)

70
70

(856)
(856)

1 Unrealised losses relate to equity investments in associates and joint ventures, which are estimated and converted to realised or dividends once earned.
1 Unrealised losses relate to equity investments in associates and joint ventures, which are estimated and converted to realised or dividends once earned.
2 Sundry income comprises mainly security dealings, rental income, fair-value movements on non-trading investments, forex gains and losses and the R419m 
2 Sundry income comprises mainly security dealings, rental income, fair-value movements on non-trading investments, forex gains and losses and the R419m 

net monetary loss (2021: R138m).
net monetary loss (2021: R138m).

128

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

129

27 301
27 301

24 889
24 889

8 241
8 241

7 881
7 881

13 849
13 849

12 783
12 783

3 692
3 692

3 788
3 788

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveIncome statementanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

4 Expenses  

Total operating expenses
(Rm)

Cost-to-income ratio
Cost-to-income ratio
(%)
(%)

Total income growth rate less expenses growth rate 
(JAWS ratio)
(%)Total income growth rate less expenses growth rate 
(JAWS ratio)
(%)

Total employees
(Permanent staff)
Total employees
(Permanent staff)

2
3
6
1
3

9
7
1
2
3

2
7
7
1
3

9
3
6
3
3

5
2
4
6
3

,

2
7
5

,

5
6
5

,

1
8
5

,

8
7
5

,

5
6
5

7
2

,

3
1

,

0
1

,

)

7
2

,

(

5
2

,

1
6
8
6
2

7
8
8
0
3

3
1
2
9
2

1
7
2
8
2

1
6
8
6
2

4
2
9
5
2

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

Nedbank Group
Nedbank Group

Corporate and
Corporate and
Investment Banking
Investment Banking

Retail and 
Retail and 
Business Banking
Business Banking

Wealth
Wealth

Nedbank Africa Regions
Nedbank Africa Regions

Centre
Centre

2022
2022

2021
2021

2022
2022

19 940
19 940

18 018
18 018

3 585
3 585

2021
2021

3 172
3 172

2022
2022

8 287
8 287

2021
2021

7 963
7 963

2022
2022

1 801
1 801

2021
2021

1 719
1 719

2022
2022

1 210
1 210

2021
2021

1 113
1 113

2022
2022

2021
2021

5 057
5 057

4 051
4 051

16 017
16 017

3 761
3 761

2 900
2 900

861
861

162
162

15 412
15 412

3 049
3 049

2 427
2 427

622
622

(443)
(443)

6 494
6 494

6 329
6 329

432
432

481
481

1 884
1 884

2 625
2 625

403
403

414
414

342
342

425
425

3 433
3 433

2 384
2 384

Rm
Rm

Staff costs
Staff costs

Salaries and wages
Salaries and wages

Total incentives
Total incentives

Short-term incentives
Short-term incentives

Long-term incentives 
Long-term incentives 

Other staff costs
Other staff costs

Computer processing
Computer processing

Depreciation of computer equipment
Depreciation of computer equipment

Depreciation of right-of-use assets: computer 
Depreciation of right-of-use assets: computer 
equipment
equipment

Amortisation of intangible assets 
Amortisation of intangible assets 

Operating lease charges for computer processing
Operating lease charges for computer processing

Other computer processing expenses
Other computer processing expenses

Fees and insurances
Fees and insurances

Occupation and accommodation1,2
Occupation and accommodation1,2

Marketing and public relations
Marketing and public relations

Communication and travel
Communication and travel

Other operating expenses3
Other operating expenses3

Activity-justified transfer pricing
Activity-justified transfer pricing

Change
Change
%
%

11
11

4
4

23
23

19
19

38
38

>100
>100

3
3

(7)
(7)

(1)
(1)

9
9

(15)
(15)

2
2

8
8

(4)
(4)

17
17

22
22

11
11

671
671

718
718

82
82

1 864
1 864

169
169

3 708
3 708

4 420
4 420

2 089
2 089

1 554
1 554

874
874

1 054
1 054

–
–

83
83

1 705
1 705

198
198

3 625
3 625

4 109
4 109

2 185
2 185

1 332
1 332

718
718

948
948

–
–

534
534

203
203

67
67

309
309

71
71

2 427
2 427

7 628
7 628

574
574

212
212

58
58

260
260

108
108

2 146
2 146

7 011
7 011

Total operating expenses
Total operating expenses

8
8

36 425
36 425

33 639
33 639

Analysis of total IT-related function spend 
Analysis of total IT-related function spend 
included in total expenses
included in total expenses

Change
Change
%
%

2022
2022

2021
2021

IT-staff-related costs within Group Technology 
IT-staff-related costs within Group Technology 

28
28

2 976
2 976

2 326
2 326

Depreciation and amortisation of computer 
Depreciation and amortisation of computer 
equipment, software and intangibles
equipment, software and intangibles

Other IT costs (including licensing, development, 
Other IT costs (including licensing, development, 
maintenance and processing charges)4
maintenance and processing charges)4

Total IT-related functional spend 
Total IT-related functional spend 

4
4

2
2

9
9

2 617
2 617

2 506
2 506

3 944
3 944

9 537
9 537

3 881
3 881

8 713
8 713

1
1

2
2

3
3

4
4

Includes the depreciation of right-of-use assets of R827m (December 2021: R863m).
Includes the depreciation of right-of-use assets of R827m (December 2021: R863m).
Includes a building depreciation charge of R386m (December 2021: R385m).
Includes a building depreciation charge of R386m (December 2021: R385m).
Includes a furniture depreciation charge of R335m (December 2021: R332m), consumables and sundry expenses.
Includes a furniture depreciation charge of R335m (December 2021: R332m), consumables and sundry expenses.
Includes consulting and professional fees (that are included in fees and insurance), communication and travel expenses, and other IT-related spend (included 
Includes consulting and professional fees (that are included in fees and insurance), communication and travel expenses, and other IT-related spend (included 
in computer processing).
in computer processing).

2 885
2 885

1 682
1 682

748
748

379
379

578
578

6 172
6 172

2 563
2 563

1 844
1 844

698
698

328
328

540
540

4 881
4 881

208
208

118
118

74
74

39
39

41
41

765
765

230
230

153
153

48
48

23
23

37
37

656
656

347
347

198
198

73
73

102
102

75
75

404
404

291
291

192
192

56
56

83
83

61
61

314
314

446
446

(112)
(112)

592
592

45
45

289
289

451
451

(216)
(216)

472
472

24
24

202
202

(9 768)
(9 768)

(7 997)
(7 997)

22 615
22 615

21 442
21 442

3 449
3 449

3 280
3 280

2 751
2 751

2 535
2 535

(18)
(18)

(629)
(629)

Favourable

Unfavourable

•  Decrease in employee numbers of 3% yoy, largely through 

•  Increase in incentive costs as a result of the group's improved 

natural attrition.

financial performance.

•  Lower accommodation costs.

•  Increase in the amortisation charge of 9%, albeit slowing.

•  Cost savings delivered by optimisation initiatives, including 

•  Increase in marketing and travel costs as business returns 

cumulative run rate savings from TOM 2.0 of R1,5bn.

to normal.

•  Higher other staff costs due to lower returns from employee 

benefit assets.

•  Increase in other staff costs due to less work on IT projects 

that are capitalised, given new Ways of Work and demand for 
highly skilled resources increasing costs.

130

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

131

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveIncome statementanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5 Headline earnings reconciliation

7 Preference shares

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Profit attributable to preference shareholders

2021

Number of 
shares

Cents per 
share

Amount
Rm

Nedbank – final (dividend no 36) declared for 2020 – paid April 2021

358 277 491

29,45696

Nedbank – interim (dividend no 37) declared for 2021 – paid September 2021

358 277 491

28,92693

Total of dividends declared

Less: Dividends declared in respect of shares held by group entities

Dividends declared to holders of preference shares1

Nedbank (MFC) – participating preference shares2

2022

Nedbank (MFC) – participating preference shares2

1 The group repurchased all of the non-redeemable, non-cumulative, non-participating preference shares in issue on 21 December 2021.
2 Share in economic profit calculated semi-annually. 

106

103

209

(21)

188

125

313

106

106

Rm

Profit attributable to ordinary shareholders

Impairment charge on non-financial instruments 
and other gains and losses

IAS 16 – (profit)/loss on disposal of property and 
equipment

IAS 36 – impairment of goodwill

IAS 36 – impairment of intangible assets 

IFRS 10 – profit on sale of subsidiaries/associates

IFRS 16 – (reversal of impairment)/impairment of 
right-of-use assets

Share of losses of associate companies 

IAS 36 share of associate impairment of goodwill 

2022

2021

Change
%

27

Gross

Net of 
taxation

14 275

Gross

Net of 
taxation

 11 238

>(100)

(245)

(226)

(155)

–

93

(181)

(2)

(111)

–

67

(181)

(1)

499

41

306

153

(11)

10

13

438

26

306

110

(11)

7

13

Headline earnings

20

14 049

11 689

6 Taxation charge

Direct taxation

Taxation rate reconciliation (excluding non-trading and capital items) (%)

Standard rate of South African normal taxation

Reduction of taxation rate:

Dividend income

Share of profits of associate companies

Capital items

Effects of profits taxed in different jurisdictions

Additional tier 1 capital instruments

Assessed losses not subject to deferred tax and special allowances 

Non-deductible expenses1

Prior-year adjustments

Tax rate change2

Total taxation on income as percentage of profit before taxation

Effective tax rate, excluding associate headline earnings

2022

2021

 4 307

 4 104

28,0

28,0

(1,0)

(1,3)

(0,7)

(1,5)

(1,3)

(0,2)

0,7

(0,7)

0,1

22,1

23,1

(1,3)

(1,3)

(0,1)

(0,6)

(1,2)

(0,3)

0,6

0,4

24,2

25,4

During the year the group reviewed the presentation of its taxation rate reconciliation. As a result of this review, certain 
reconciling line items have been reclassified and renamed to provide our users with additional information. 'Foreign income and 
section 9D attribution' (2021: -0,5%) has been combined with 'NAR non-taxable amounts' (2021: -0,5%) and has been renamed 
'Effects of profits taxed in different jurisdictions'. 'Exempt income and special allowances' (2021:-0,4%) has been combined 
with 'Revenue losses not recognised' (2021: 0,1%) and has been renamed 'Assessed losses not subject to deferred tax and 
special allowances'. 'Net monetary loss' (2021: 0,4%), previously included in 'Non-deductible expenses' (2021: 1,0%), has been 
reallocated to 'Effects of profits taxed in different jurisdictions'. To provide comparability, the prior-year balances have been 
restated accordingly.

1 Non-deductible expenses includes the impact of share-based payments and other non-deductible expenses.
2 The corporate tax rate was reduced from 28% to 27% during 2022 and is applicable from the 2023 year of assessment for South African companies in the 
group. Current tax balances are therefore reflected at the 28% rate and deferred tax balances at the 27% rate, resulting in a decrease in deferred tax assets 
of R2m, this being related to the remeasurement at 31 December 2022.

132

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

133

SupplementaryinformationStatement of financialposition analysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveIncome statementanalysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes

134

Nedbank Group Annual Results 2022

Statement of 
financial position 
analysis

Loans and advances

Investment securities

Investments in associate companies

Intangible assets

Amounts owed to depositors

136

154

155

156

158

Liquidity risk and funding 160

Equity analysis

Capital management

163

164

Nedbank Group Annual Results 2022

135

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis8 Loans and advances
8 Loans and advances

Loans and advances segmental breakdown 
Loans and advances segmental breakdown 

Nedbank Group
Nedbank Group

Corporate and
Corporate and
Investment Banking
Investment Banking

Retail and
Retail and
Business Banking
Business Banking

Wealth
Wealth

Nedbank Africa Regions
Nedbank Africa Regions

Centre1
Centre1

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

Rm
Rm

Home loans
Home loans

Commercial mortgages
Commercial mortgages

Properties in possession
Properties in possession

Credit cards
Credit cards

Overdrafts
Overdrafts

Personal loans
Personal loans

Term and other loans
Term and other loans

Overnight loans
Overnight loans

Foreign client lending
Foreign client lending

Instalment debtors
Instalment debtors

Preference shares and debentures
Preference shares and debentures

Factoring accounts
Factoring accounts

Listed corporate bonds
Listed corporate bonds

Fair-value hedge-accounted portfolios
Fair-value hedge-accounted portfolios

Trade, other bills and bankers' acceptances
Trade, other bills and bankers' acceptances

Gross banking loans and advances
Gross banking loans and advances

Impairment of advances
Impairment of advances

Net banking loans and advances
Net banking loans and advances

Trading loans and advances
Trading loans and advances

Loans and advances
Loans and advances

Change
Change
%
%

6
6

4
4

1
1

3
3

15
15

3
3

5
5

31
31

>100
>100

6
6

(6)
(6)

19
19

8
8

>(100)
>(100)

(100)
(100)

7
7

(6)
(6)

7
7

(8)
(8)

6
6

189 370
189 370

196 619
196 619

189
189

16 816
16 816

26 613
26 613

30 166
30 166

178 840
178 840

189 576
189 576

187
187

16 297
16 297

23 042
23 042

29 175
29 175

20
20

19
19

157 626
157 626

152 413
152 413

3 987
3 987

3 733
3 733

176 877
176 877

168 584
168 584

153 203
153 203

146 040
146 040

12 393
12 393

18 764
18 764

9 479
9 479

5 793
5 793

151 582
151 582

142 559
142 559

11 503
11 503

8 572
8 572

25 027
25 027

(1 722)
(1 722)

–
–

12 204
12 204

7 188
7 188

23 279
23 279

750
750

1
1

11 041
11 041

17 192
17 192

2 940
2 940

11 214
11 214

8 341
8 341

3 799
3 799

2 880
2 880

11 977
11 977

25 027
25 027

23 279
23 279

–
–

6
6

862 769
862 769

806 954
806 954

382 250
382 250

352 487
352 487

(27 209)
(27 209)

(25 650)
(25 650)

(4 213)
(4 213)

(4 296)
(4 296)

835 560
835 560

781 304
781 304

378 037
378 037

46 605
46 605

50 431
50 431

46 605
46 605

348 191
348 191

50 431
50 431

166 247
166 247

28 628
28 628

52
52

16 667
16 667

19 259
19 259

28 469
28 469

13 288
13 288

1 126
1 126

255
255

154 272
154 272

26 782
26 782

68
68

16 154
16 154

16 048
16 048

27 277
27 277

13 278
13 278

878
878

330
330

147 013
147 013

138 013
138 013

16
16

8 544
8 544

16
16

7 185
7 185

15 756
15 756

8 112
8 112

14
14

149
149

10
10

5 039
5 039

42
42

273
273

17 257
17 257

8 424
8 424

13
13

151
151

4 641
4 641

32
32

211
211

7 347
7 347

2 164
2 164

123
123

149
149

3 218
3 218

1 687
1 687

5 058
5 058

226
226

1 317
1 317

1 585
1 585

28
28

429 564
429 564

(21 134)
(21 134)

400 301
400 301

(19 316)
(19 316)

29 395
29 395

(370)
(370)

30 729
30 729

(456)
(456)

22 902
22 902

(1 188)
(1 188)

22 325
22 325

(1 082)
(1 082)

(1 342)
(1 342)

(304)
(304)

408 430
408 430

380 985
380 985

29 025
29 025

30 273
30 273

21 714
21 714

21 243
21 243

(1 646)
(1 646)

2021
2021

7 292
7 292

1 855
1 855

106
106

143
143

3 110
3 110

1 898
1 898

4 364
4 364

260
260

1 664
1 664

1 629
1 629

3
3

1
1

2022
2022

2021
2021

89
89

102
102

289
289

261
261

2
2

5
5

(1 722)
(1 722)

744
744

1 112
1 112

(500)
(500)

612
612

612
612

–
–

882 165
882 165

831 735
831 735

424 642
424 642

398 622
398 622

408 430
408 430

380 985
380 985

29 025
29 025

30 273
30 273

21 714
21 714

21 243
21 243

(1 646)
(1 646)

Banking loans and advances to banks
Banking loans and advances to banks

>100
>100

32 355
32 355

11 173
11 173

28 888
28 888

8 337
8 337

–
–

–
–

1 706
1 706

1 088
1 088

1 761
1 761

1 748
1 748

–
–

1 Centre includes the group’s centrally managed macro fair-value hedge accounting adjustment and a central impairment provision.
1 Centre includes the group’s centrally managed macro fair-value hedge accounting adjustment and a central impairment provision.

Market share according to BA900

Home loans (2019–2022)
(%)

Commercial mortgage loans (2019–2022)
(%)

Credit cards (2019–2022)
(%)

Personal loans (2019–2022)
(%)

,

2
4
1

,

1
4
1

,

5
9
1

,

6
9
1

,

2
5
3

,

8
4
3

,

5
3
2

,

8
3
2

6
7

,

7
7

,

,

2
7
3

,

8
6
3

0
7

,

0
7

,

,

6
6
1

,

1
8
1

,

3
6
1

,

1
6
1

,

9
2
2

,

0
2
2

Core corporate loans (2019–2022)
(%)

Instalment sales and leases (2019–2022)
(%)

Nedbank

FirstRand

Standard Bank

Absa

Other

Nedbank

FirstRand

Standard Bank

Absa

Other

,

9
1
1

,

2
1
1

,

4
5
2

,

5
5
2

,

5
5
2

,

4
4
2

,

4
5
2

,

7
5
2

,

8
1
1

,

2
3
1

,

2
2
1

,

6
1
1

,

3
1
2

,

2
0
2

,

4
7
1

,

6
6
1

,

2
0
1

,

4
0
1

,

9
8
3

,

2
1
4

Nedbank

FirstRand

Standard Bank

Absa

Other

Nedbank

FirstRand

Standard Bank

Absa

Other

136

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

137

,

8
9
1

,

5
8
1

,

7
0
2

,

3
1
2

,

5
0
2

,

9
0
2

,

9
2
2

,

4
3
2

,

1
6
1

,

9
5
1

,

1
9
2

,

5
8
2

,

1
4
2

,

6
4
2

,

0
0
2

,

8
9
1

,

6
2
2

,

7
2
2

,

2
4

4
4

,

Nedbank

FirstRand

Standard Bank

Absa

Other

Nedbank

FirstRand

Standard Bank

Absa

Other

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Summary of loans and advances and coverage ratios

Stage 1 and stage 2 coverage
(%)

Stage 3 advances and coverage ratio
(Rm) 

(%)

Nedbank Group coverage
(%)

6,61

6,44

7,00

5,30

37,90

37,97

31,55

34,29

0,48

0,65

0,69

0,60

4
9
5
7
2

3
4
2
5
4

5
3
3
9
3

5
7
6
1
5

6
2
2

,

5
2
3

,

2
3
3

,

7
3
3

,

Stage 3 advances as a percentage of gross 
banking loans and advances
(Rm)

8,35

5,89

3,51

4
5
9
6
4

6,67

5,06

3,08

7
1
8
0
4

6,98

6,14
5,21

5
6
9
2
5

5,82

3,46

1,15

2
4
0
8
2

2019

2020

2021

2022

2019

2020

2021

2022

2019

2020

2021

2022

2019

2020

2021

2022

Stage 1 coverage

Stage 2 coverage

Stage 3 coverage

Stage 3 LAA at amortised cost

RBB

Total Nedbank Group

CIB

Total Stage 3 LAA

GLAA, ECL and coverage ratios, by cluster, by stage 
GLAA, ECL and coverage ratios, by cluster, by stage 

Stage 1  
Stage 1  

Stage 2   
Stage 2   

Stage 3
Stage 3

Total
Total

 GLAA
 GLAA

ECL
ECL

Coverage
Coverage

 GLAA
 GLAA

ECL
ECL

Coverage
Coverage

 GLAA
 GLAA

ECL
ECL

Coverage
Coverage

 GLAA
 GLAA

ECL
ECL

Coverage
Coverage

GLAA excluding 
GLAA excluding 
trading book
trading book

Stage 3
Stage 3
GLAA as a % 
GLAA as a % 
of GLAA excluding 
of GLAA excluding 
trading book
trading book

2022
2022

Rm
Rm

Corporate and Investment Banking (CIB) 
Corporate and Investment Banking (CIB) 

288 066
288 066

CIB, excluding Property Finance
CIB, excluding Property Finance

Property Finance
Property Finance

136 572
136 572

151 494
151 494

Rm
Rm

379
379

294
294

85
85

%
%

Rm
Rm

0,13%
0,13%

19 794
19 794

0,22%
0,22%

0,06%
0,06%

12 849
12 849

6 945
6 945

Rm
Rm

447
447

376
376

71
71

Retail and Business Banking (RBB)
Retail and Business Banking (RBB)

346 248
346 248

3 434
3 434

0,99%
0,99%

53 332
53 332

4 551
4 551

Commercial Banking 
Commercial Banking 

Retail
Retail

Wealth 
Wealth 

Nedbank Africa Regions
Nedbank Africa Regions

Centre
Centre

Gross loans and advances/ECL held at amortised 
Gross loans and advances/ECL held at amortised 
cost
cost

74 322
74 322

271 926
271 926

24 871
24 871

19 708
19 708

(1 065)
(1 065)

170
170

3 264
3 264

42
42

197
197

0,23%
0,23%

1,20%
1,20%

0,17%
0,17%

1,00%
1,00%

10 440
10 440

42 892
42 892

1 842
1 842

1 272
1 272

1 440
1 440

179
179

4 372
4 372

29
29

110
110

303
303

%
%

2,26  
2,26  

2,93  
2,93  
1,02  
1,02  

8,53  
8,53  

1,77  
1,77  
10,19  
10,19  

1,57  
1,57  
8,65  
8,65  

Rm
Rm

Rm
Rm

%
%

Rm
Rm

Rm
Rm

18 631
18 631

7 054
7 054

11 577
11 577

3 387
3 387

1 529
1 529

1 858
1 858

18,18
18,18

326 491
326 491

22,68
22,68

16,05
16,05

156 475
156 475

170 016
170 016

4 213
4 213

2 199
2 199

2 014
2 014

29 984
29 984

13 149
13 149

43,85
43,85

429 564
429 564

21 134
21 134

4 745
4 745

25 239
25 239

1 133
1 133

1 922
1 922

5
5

1 292
1 292

11 857
11 857

299
299

881
881

1
1

27,23
27,23

46,98
46,98

26,39
26,39

45,84
45,84

89 507
89 507

340 057
340 057

27 846
27 846

22 902
22 902

380
380

1 641
1 641

19 493
19 493

370
370

1 188
1 188

304
304

%
%

1,29
1,29

1,41
1,41

1,19
1,19

4,92
4,92

1,83
1,83

5,73
5,73

1,33
1,33

5,19
5,19

Rm
Rm

382 250
382 250

209 723
209 723

172 527
172 527

429 564
429 564

89 507
89 507

340 057
340 057

29 395
29 395

22 902
22 902

(1 342)
(1 342)

%
%

5,21
5,21

3,98
3,98

6,71
6,71

6,98
6,98

5,30
5,30

7,42
7,42

3,85
3,85

8,39
8,39

677 828
677 828

4 052
4 052

0,60%
0,60%

77 680
77 680

5 440
5 440

7,00  
7,00  

51 675
51 675

17 717
17 717

34,29
34,29

807 183
807 183

27 209
27 209

3,37
3,37

862 769
862 769

6,14
6,14

GLAA/ECL for assets held at FVOCI 
GLAA/ECL for assets held at FVOCI 

Trading GLAA held at FVTPL
Trading GLAA held at FVTPL

Banking book GLAA held at FVTPL
Banking book GLAA held at FVTPL

GLAA for fair-value hedge-accounted portfolios
GLAA for fair-value hedge-accounted portfolios

40 533
40 533

46 605
46 605

14 484
14 484

(1 722)
(1 722)

64
64

1 001
1 001

32
32

1 290
1 290

251
251

145
145

82
82

110
110

42 824
42 824

46 605
46 605

14 484
14 484

(1 722)
(1 722)

347
347

337
337

46 605
46 605

777 728
777 728

4 261
4 261

78 681
78 681

5 554
5 554

52 965
52 965

18 078
18 078

909 374
909 374

27 893
27 893

909 374
909 374

Off-balance-sheet ECL
Off-balance-sheet ECL

Total GLAA/ECL
Total GLAA/ECL

138

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

139

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Stage 1  
Stage 1  

Stage 2   
Stage 2   

Stage 3
Stage 3

Total
Total

 GLAA
 GLAA

ECL
ECL

Coverage
Coverage

 GLAA
 GLAA

ECL
ECL

Coverage
Coverage

 GLAA
 GLAA

ECL
ECL

Coverage
Coverage

 GLAA
 GLAA

ECL
ECL

Coverage
Coverage

Stage 3
Stage 3
GLAA as a %
GLAA as a %
of total GLAA
of total GLAA
excluding 
excluding 
trading
trading
book
book

GLAA, excluding 
GLAA, excluding 
trading book
trading book

 2021
 2021

Corporate and Investment Banking (CIB) 
Corporate and Investment Banking (CIB) 

CIB, excluding Property Finance
CIB, excluding Property Finance

Property Finance
Property Finance

Rm
Rm

260 775
260 775

116 082
116 082

144 693
144 693

Rm
Rm

529
529

382
382

147
147

%
%

Rm
Rm

Rm
Rm

%
%

0,20
0,20

0,33
0,33

0,10
0,10

49 193
49 193

1 543
1 543

31 747
31 747

17 446
17 446

631
631

912
912

Retail and Business Banking (RBB)
Retail and Business Banking (RBB)

327 860
327 860

3 552
3 552

1,08
1,08

45 735
45 735

4 165
4 165

Commercial Banking 
Commercial Banking 

Retail
Retail

Wealth 
Wealth 

Nedbank Africa Regions
Nedbank Africa Regions

Centre
Centre

Gross loans and advances/ECL held at amortised 
Gross loans and advances/ECL held at amortised 
cost
cost

68 191
68 191

259 669
259 669

25 453
25 453

19 118
19 118

302
302

234
234

3 318
3 318

44
44

230
230

0,34
0,34

1,28
1,28

0,17
0,17

1,20
1,20

9 559
9 559

36 176
36 176

2 538
2 538

1 248
1 248

62
62

328
328

3 837
3 837

39
39

112
112

500
500

3,14  
3,14  

1,99  
1,99  
5,23  
5,23  

9,11  
9,11  

3,43  
3,43  
10,61  
10,61  

1,54  
1,54  
8,97  
8,97  

Rm
Rm

9 384
9 384

6 520
6 520

2 864
2 864

Rm
Rm

2 224
2 224

1 396
1 396

828
828

%
%

Rm
Rm

Rm
Rm

23,70
23,70

319 352
319 352

21,41
21,41

28,91
28,91

154 349
154 349

165 003
165 003

4 296
4 296

2 409
2 409

1 887
1 887

26 706
26 706

11 599
11 599

43,43
43,43

400 301
400 301

19 316
19 316

4 296
4 296

22 410
22 410

1 282
1 282

1 959
1 959

4
4

1 121
1 121

10 478
10 478

373
373

740
740

26,09
26,09

46,76
46,76

29,10
29,10

37,77
37,77

82 046
82 046

318 255
318 255

29 273
29 273

22 325
22 325

368
368

1 683
1 683

17 633
17 633

456
456

1 082
1 082

500
500

%
%

1,35
1,35

1,56
1,56

1,14
1,14

4,83
4,83

2,05
2,05

5,54
5,54

1,56
1,56

4,85
4,85

Rm
Rm

352 487
352 487

184 965
184 965

167 522
167 522

400 301
400 301

82 046
82 046

318 255
318 255

30 729
30 729

22 325
22 325

1 112
1 112

%
%

3,08
3,08

4,33
4,33

1,71
1,71

6,67
6,67

5,24
5,24

7,04
7,04

4,17
4,17

8,77
8,77

5,06
5,06

633 508
633 508

4 355
4 355

0,69
0,69

98 776
98 776

6 359
6 359

6,44  
6,44  

39 335
39 335

14 936
14 936

37,97
37,97

771 619
771 619

25 650
25 650

3,32
3,32

806 954
806 954

GLAA/ECL for assets held at FVOCI 
GLAA/ECL for assets held at FVOCI 

Trading GLAA held at FVTPL
Trading GLAA held at FVTPL

Banking book GLAA held at FVTPL
Banking book GLAA held at FVTPL

GLAA for fair-value hedge-accounted portfolios
GLAA for fair-value hedge-accounted portfolios

21 279
21 279

50 431
50 431

9 131
9 131

750
750

60
60

2 694
2 694

48
48

1 481
1 481

427
427

158
158

136
136

102
102

25 454
25 454

50 431
50 431

9 131
9 131

750
750

535
535

396
396

50 431
50 431

Off-balance-sheet ECL
Off-balance-sheet ECL

Total GLAA/ECL
Total GLAA/ECL

715 099
715 099

4 573
4 573

101 470
101 470

6 543
6 543

40 816
40 816

15 465
15 465

857 385
857 385

26 581
26 581

857 385
857 385

Favourable 

Unfavourable

•  Increase in banking LAA of 7% to R862 769m (YE 2021: 

•  Increase in the stage 3 LAA of 31,4% to R51 675m (YE 2021: 

R39 335m), driven by the macroeconomic environment 
impacting affordability in Retail, a few corporate clients having 
filed for business rescue, and the sovereign default of Ghana.

R806 954m), driven by ongoing growth momentum in RBB 
LAA and a strong recovery in CIB LAA in H2 2022.

•  Increase in the group coverage ratio to 3,37% (YE 2021: 
3,32%), reflective of the increase in stage 3 LAA and 
appropriate level of ECL raised against the portfolio.

•  Reduction in group overlays to R1 413m (2021: R3 019m). 
R895m of overlays released via the income statement, 
R1 224m of overlays raised via the income statement, while 
R1 955m was catered for in-model.

•  Improvement in the group performing coverage ratio from 

1,46% to 1,26% driven by growth of 7% and improvement in 
stage 2 LAA.

140

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

141

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Stage 1  
Stage 1  

Stage 2   
Stage 2   

Stage 3  
Stage 3  

Total
Total

GLAA, ECL and coverage, by product
GLAA, ECL and coverage, by product

2022
2022

Residential mortgages
Residential mortgages

Commercial mortgages
Commercial mortgages

Instalment debtors
Instalment debtors

Credit cards and overdrafts
Credit cards and overdrafts

Term loans
Term loans

Other client loans
Other client loans

Other including credit and zero balances
Other including credit and zero balances

GLAA
GLAA

Rm
Rm

158 725
158 725

168 438
168 438

121 720
121 720

25 369
25 369

121 044
121 044

74 499
74 499

8 033
8 033

GLAA/ECL held at amortised cost
GLAA/ECL held at amortised cost

677 828
677 828

4 052
4 052

2021
2021

Residential mortgages
Residential mortgages

Commercial mortgages
Commercial mortgages

Instalment debtors
Instalment debtors

Credit cards and overdrafts
Credit cards and overdrafts

Term loans
Term loans

Other client loans
Other client loans

Other including credit and zero balances
Other including credit and zero balances

GLAA
GLAA

Rm
Rm

151 227
151 227

161 636
161 636

117 158
117 158

21 890
21 890

103 688
103 688

69 617
69 617

8 292
8 292

ECL
ECL

Coverage
Coverage

GLAA
GLAA

ECL
ECL

Coverage
Coverage

Rm
Rm

336
336

140
140

1 348
1 348

910
910

1 180
1 180

186
186

(48)
(48)

%
%

0,21
0,21

0,08
0,08

1,11
1,11

3,59
3,59

0,97
0,97

0,25
0,25

n/a
n/a

0,60
0,60

Rm
Rm

18 404
18 404

11 376
11 376

22 096
22 096

5 804
5 804

16 433
16 433

3 534
3 534

33
33

Rm
Rm

655
655

151
151

2 264
2 264

597
597

1 371
1 371

412
412

(10)
(10)

77 680
77 680

5 440
5 440

%
%

3,56  
3,56  
1,33  
1,33  
10,25  
10,25  
10,29  
10,29  
8,34  
8,34  
11,66  
11,66  
n/a  
n/a  

7,00  
7,00  

Stage 1  
Stage 1  

Stage 2   
Stage 2   

ECL
ECL

Coverage
Coverage

GLAA
GLAA

ECL
ECL

Coverage
Coverage

Rm
Rm

287
287

217
217

1 392
1 392

815
815

1 395
1 395

294
294

(45)
(45)

%
%

0,19
0,19

0,13
0,13

1,19
1,19

3,72
3,72

1,35
1,35

0,42
0,42

Rm
Rm

16 260
16 260

20 360
20 360

18 125
18 125

5 360
5 360

22 092
22 092

16 565
16 565

14
14

Rm
Rm

530
530

979
979

1 841
1 841

884
884

1 376
1 376

760
760

(11)
(11)

%
%

3,26  
3,26  
4,81  
4,81  
10,16  
10,16  
16,49  
16,49  
6,23  
6,23  
4,59  
4,59  

6,44  
6,44  

GLAA/ECL held at amortised cost
GLAA/ECL held at amortised cost

633 508
633 508

4 355
4 355

0,69
0,69

98 776
98 776

6 359
6 359

GLAA
GLAA

Rm
Rm

10 760
10 760

14 024
14 024

7 766
7 766

4 373
4 373

11 850
11 850

2 867
2 867

35
35

51 675
51 675

GLAA
GLAA

Rm
Rm

9 887
9 887

4 825
4 825

7 275
7 275

3 964
3 964

11 161
11 161

2 187
2 187

36
36

ECL
ECL

Rm
Rm

2 417
2 417

2 360
2 360

3 395
3 395

2 760
2 760

6 256
6 256

530
530

(1)
(1)

17 717
17 717

Stage 3  
Stage 3  

ECL
ECL

Rm
Rm

2 340
2 340

1 119
1 119

3 106
3 106

2 460
2 460

5 260
5 260

651
651

Coverage
Coverage

%
%

22,46
22,46

16,83
16,83

43,72
43,72

63,11
63,11

52,79
52,79

18,49
18,49

n/a
n/a

34,29
34,29

Coverage
Coverage

%
%

23,67
23,67

23,19
23,19

42,69
42,69

62,06
62,06

47,13
47,13

29,77
29,77

39 335
39 335

14 936
14 936

37,97
37,97

GLAA
GLAA

Rm
Rm

187 889
187 889

193 838
193 838

151 582
151 582

35 546
35 546

149 327
149 327

80 900
80 900

8 101
8 101

807 183
807 183

GLAA
GLAA

Rm
Rm

177 374
177 374

186 821
186 821

142 558
142 558

31 214
31 214

136 941
136 941

88 369
88 369

8 342
8 342

771 619
771 619

ECL
ECL

Rm
Rm

3 408
3 408

2 651
2 651

7 007
7 007

4 267
4 267

8 807
8 807

1 128
1 128

(59)
(59)

27 209
27 209

Total
Total

ECL
ECL

Rm
Rm

3 157
3 157

2 315
2 315

6 339
6 339

4 159
4 159

8 031
8 031

1 705
1 705

(56)
(56)

25 650
25 650

Coverage
Coverage

%
%

1,81
1,81

1,37
1,37

4,62
4,62

12,00
12,00

5,90
5,90

1,39
1,39

n/a
n/a

3,37
3,37

Coverage
Coverage

%
%

1,78
1,78

1,24
1,24

4,45
4,45

13,32
13,32

5,86
5,86

1,93
1,93

3,32
3,32

142

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

143

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Economic scenarios

Climate-related disclosures 

Scenario

Probability 
weighting
(%)

Total ECL 
allowance

Difference 
to weighted 
scenarios

Percentage 
difference 
to weighted 
scenarios
(%)

2022

Economic 
measures

GDP

Base case

50

27 817

(76)

(0,28) Prime

HPI

GDP

Mild stress

21

28 122

229

0,82

Prime

Positive outcome

21

27 630

(263)

(0,94) Prime

HPI

GDP

High stress

8

28 446

553

1,98

Prime

HPI

GDP

Weighted 
scenarios

100

27 893  

1 Forecast at 31 December 2022.

Scenario

Probability 
weighting 
(%)

Total ECL 
allowance

Difference 
to weighted 
scenarios

HPI

2021

Percentages 
difference 
to weighted 
scenarios
(%)

Economic 
measures

GDP

Base case

50

26 491

(90)

(0,33) Prime

HPI

GDP

Mild stress

21

26 857

276

1,04

Prime

Positive outcome

21

26 263

(319)

(1,20) Prime

HPI

GDP

High stress

8

27 259

678

2,55

Prime

HPI

HPI

GDP

Weighted 
scenarios

100

26 581  

1 Forecast at 31 December 2021.

144

Nedbank Group Annual Results 2022

Economic forecast1 (%)

2023

2024

2025

1,25

11,00

2,50

(0,14)

11,75

2,06

1,91

10,00

3,29

(1,17)

12,75

1,63

1,76

10,50

3,02

0,37

12,00

2,37

2,33

9,75

3,87

(0,48)

12,75

1,72

1,66

10,50

3,57

1,02

12,25

2,69

2,25

9,75

4,74

0,77

12,75

1,81

Economic forecast1 (%)

2022

2023

2024

1,75

8,25

4,04

(0,09)

8,50

3,54

3,08

7,50

4,90

(1,41)

8,75

3,04

1,74

8,75

3,96

0,66

9,75

3,39

2,86

7,50

4,89

(0,23)

10,00

2,82

0,97

9,25

4,15

0,61

10,75

3,50

1,92

7,75

5,00

0,30

11,00

2,85

Rm

% of GLAA

2022

2021

Change

2022

2021

Thermal coal1

Limit2

Drawn exposure 

Upstream oil3

Limit2

Drawn exposure 

Upstream gas3

Limit2

Drawn exposure 

2 324

1 002

2 817

1 221

(493)

(219)

19 592

11 081

13 559

9 110

6 033

1 971

1 698

1 380

468

424

1 230

956

Non-renewable-power-generation exposure

Limit2

Drawn exposure 

9 964

5 375

10 741

6 557

(777)

(1 182)

Renewable Energy Independent Power Producer 
Procurement Programme

Limit2

Drawn exposure 

Private power generation – CIB

Limit2

Drawn exposure 

Private power generation – RBB

Limit

Drawn exposure 

Private power generation – NAR

Limit

Drawn exposure 

African renewable-energy projects

Limit2

Drawn exposure 

Total renewable energy 

Limit2

Drawn exposure 

34 910

25 941

35 347

28 741

1 575

735

233

232

41

41

402

304

513

417

–

–

–

–

614

438

(437)

(2 800)

1 062

318

233

232

41

41

(212)

(134)

37 160

27 253

36 474

29 596

686

(2 343)

1 Excludes derivative products and environmental guarantees.
2 Limits include all committed facilities approved to clients, in respective portfolios, aligned with the Nedbank Energy Policy.
3

Includes all limits and exposures, including all products and derivatives, aligned with the Nedbank Energy Policy.

0,3

0,1

2,2

1,2

0,2

0,2

1,1

0,6

3,8

2,9

0,1

0,1

0,0

0,0

0,0

0,0

0,0

0,0

4,0

2,9

0,3

0,1

1,6

1,1

0,1

0,0

1,3

0,8

4,1

3,4

0,1

0,0

0,0

0,0

0,0

0,0

0,1

0,1

4,3

3,5

Nedbank Group Annual Results 2022

145

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Gross advances and ECL movement
Gross advances and ECL movement
Reconciliation of loss allowance relating to financial assets measured at amortised cost and FVOCI because changes in the associated 
Reconciliation of loss allowance relating to financial assets measured at amortised cost and FVOCI because changes in the associated 
ECL are recognised in impairment charges. The reconciliation excludes loans measured at FVTPL and fair-value hedge-accounted 
ECL are recognised in impairment charges. The reconciliation excludes loans measured at FVTPL and fair-value hedge-accounted 
portfolios because changes in fair values are recognised in NIR.
portfolios because changes in fair values are recognised in NIR.

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Total
Total

Loans and advances (Rm)
Loans and advances (Rm)

Net balance at 31 December 2021
Net balance at 31 December 2021

New loans and advances originated
New loans and advances originated

Loans and advances written off 
Loans and advances written off 

GLAA
GLAA

ECL
ECL

625 216
625 216

340 508
340 508

4 513
4 513

3 721
3 721

Amortised 
Amortised 
cost
cost

620 703
620 703

336 787
336 787

–
–

Repayments net of readvances, capitalised interest, fees and ECL remeasurements1
Repayments net of readvances, capitalised interest, fees and ECL remeasurements1

(265 736)
(265 736)

2 549
2 549

(268 285)
(268 285)

45 918
45 918

(55 720)
(55 720)

(18 787)
(18 787)

(1 604)
(1 604)

843
843

(3 294)
(3 294)

(4 262)
(4 262)

127
127

45 075
45 075

(52 426)
(52 426)

(14 525)
(14 525)

(1 731)
(1 731)

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

98 762
98 762

6 495
6 495

92 267
92 267

39 299
39 299

15 038
15 038

24 261
24 261

763 277
763 277

26 046
26 046

737 231
737 231

(17 934)
(17 934)

(44 159)
(44 159)

60 458
60 458

(19 508)
(19 508)

28
28

(729)
(729)

(731)
(731)

3 875
3 875

(3 433)
(3 433)

45
45

–
–

–
–

(17 205)
(17 205)

(43 428)
(43 428)

56 583
56 583

(16 075)
(16 075)

(17)
(17)

(8 757)
(8 757)

(11 393)
(11 393)

(1 759)
(1 759)

(4 738)
(4 738)

38 295
38 295

693
693

(8 757)
(8 757)

3 830
3 830

(112)
(112)

(581)
(581)

7 695
7 695

714
714

–
–

–
–

340 508
340 508

3 721
3 721

336 787
336 787

(8 757)
(8 757)

(8 757)
(8 757)

–
–

(15 223)
(15 223)

(295 063)
(295 063)

5 650
5 650

(300 713)
(300 713)

(1 647)
(1 647)

(4 157)
(4 157)

30 600
30 600

–
–

–
–

–
–

–
–

–
–

–
–

–
–

–
–

–
–

(21)
(21)

(883)
(883)

886
886

(1 769)
(1 769)

669 795
669 795

4 197
4 197

665 598
665 598

77 647
77 647

5 522
5 522

72 125
72 125

51 640
51 640

17 827
17 827

33 813
33 813

799 082
799 082

27 546
27 546

771 536
771 536

8 033
8 033

8 033
8 033

33
33

33
33

35
35

35
35

8 101
8 101

–
–

8 101
8 101

677 828
677 828

4 197
4 197

673 631
673 631

77 680
77 680

5 522
5 522

72 158
72 158

51 675
51 675

17 827
17 827

33 848
33 848

807 183
807 183

27 546
27 546

779 637
779 637

40 533
40 533

46 605
46 605

14 484
14 484

(1 722)
(1 722)

64
64

40 469
40 469

46 605
46 605

14 484
14 484

(1 722)
(1 722)

1 001
1 001

32
32

969
969

1 290
1 290

251
251

1 039
1 039

–
–

–
–

–
–

–
–

–
–

–
–

42 824
42 824

46 605
46 605

14 484
14 484

(1 722)
(1 722)

347
347

–
–

–
–

–
–

42 477
42 477

46 605
46 605

14 484
14 484

(1 722)
(1 722)

777 728
777 728

4 261
4 261

773 467
773 467

78 681
78 681

5 554
5 554

73 127
73 127

52 965
52 965

18 078
18 078

34 887
34 887

909 374
909 374

27 893
27 893

881 481
881 481

(64)
(64)

(145)
(145)

64
64

145
145

(32)
(32)

(82)
(82)

32
32

82
82

(251)
(251)

(110)
(110)

251
251

110
110

(347)
(347)

(337)
(337)

347
347

337
337

Transfers to stage 1
Transfers to stage 1

Transfers to stage 2 
Transfers to stage 2 

Transfers to stage 3 
Transfers to stage 3 

Foreign exchange and other movements
Foreign exchange and other movements

Net balances
Net balances

Total credit and zero balances
Total credit and zero balances

Balance at 31 December 2022
Balance at 31 December 2022

GLAA for assets held at FVOCI
GLAA for assets held at FVOCI

Trading book GLAA held at FVTPL
Trading book GLAA held at FVTPL

Banking book GLAA held at FVTPL
Banking book GLAA held at FVTPL

GLAA for fair-value hedge-accounted portfolios
GLAA for fair-value hedge-accounted portfolios

Total GLAA/ECL
Total GLAA/ECL

ECL on loans at FVOCI
ECL on loans at FVOCI

Off-balance-sheet ECL
Off-balance-sheet ECL

Loans and advances at 31 December 2022
Loans and advances at 31 December 2022

777 728
777 728

4 052
4 052

773 676
773 676

78 681
78 681

5 440
5 440

73 241
73 241

52 965
52 965

17 717
17 717

35 248
35 248

909 374
909 374

27 209
27 209

882 165
882 165

146

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

147

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Total
Total

ECL
ECL

474
474

896
896

(682)
(682)

333
333

(364)
(364)

(285)
(285)

(4)
(4)

Amortised 
Amortised 
cost
cost

115 608
115 608

149 025
149 025

–
–

(130 891)
(130 891)

24 226
24 226

(16 450)
(16 450)

(4 761)
(4 761)

(553)
(553)

GLAA
GLAA

31 747
31 747

(9 709)
(9 709)

(24 496)
(24 496)

17 107
17 107

(1 855)
(1 855)

55
55

ECL
ECL

732
732

(232)
(232)

(304)
(304)

451
451

(215)
(215)

3
3

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

31 015
31 015

6 520
6 520

–
–

–
–

(9 477)
(9 477)

(24 192)
(24 192)

16 656
16 656

(1 640)
(1 640)

52
52

–
–

(863)
(863)

(5 812)
(5 812)

(63)
(63)

(293)
(293)

6 901
6 901

664
664

1 486
1 486

–
–

(863)
(863)

(32)
(32)

(29)
(29)

(87)
(87)

500
500

649
649

5 034
5 034

154 349
154 349

2 692
2 692

151 657
151 657

–
–

–
–

149 921
149 921

(863)
(863)

(5 780)
(5 780)

(147 094)
(147 094)

896
896

(863)
(863)

(946)
(946)

149 025
149 025

–
–

(146 148)
(146 148)

(34)
(34)

(206)
(206)

6 401
6 401

15
15

–
–

–
–

–
–

–
–

–
–

–
–

–
–

–
–

–
–

162
162

648
648

(486)
(486)

24 559
24 559

(16 814)
(16 814)

(5 046)
(5 046)

(557)
(557)

136 572
136 572

368
368

136 204
136 204

12 849
12 849

435
435

12 414
12 414

7 054
7 054

1 624
1 624

5 430
5 430

156 475
156 475

2 427
2 427

154 048
154 048

–
–

136 572
136 572

368
368

136 204
136 204

40 533
40 533

46 605
46 605

10 424
10 424

64
64

40 469
40 469

46 605
46 605

10 424
10 424

12 849
12 849

1 001
1 001

435
435

32
32

–
–

12 414
12 414

969
969

–
–

–
–

–
–

–
–

–
–

–
–

7 054
7 054

1 290
1 290

1 624
1 624

5 430
5 430

156 475
156 475

2 427
2 427

154 048
154 048

251
251

1 039
1 039

–
–

–
–

42 824
42 824

46 605
46 605

10 424
10 424

347
347

–
–

–
–

42 477
42 477

46 605
46 605

10 424
10 424

234 134
234 134

432
432

233 702
233 702

13 850
13 850

467
467

13 383
13 383

8 344
8 344

1 875
1 875

6 469
6 469

256 328
256 328

2 774
2 774

253 554
253 554

(64)
(64)

(74)
(74)

64
64

74
74

(32)
(32)

(59)
(59)

32
32

59
59

(251)
(251)

(95)
(95)

251
251

95
95

(347)
(347)

(228)
(228)

347
347

228
228

–
–

CIB, excluding Property Finance (Rm)
CIB, excluding Property Finance (Rm)

Net balance at 31 December 2021
Net balance at 31 December 2021

New loans and advances originated
New loans and advances originated

Loans and advances written off 
Loans and advances written off 

GLAA
GLAA

116 082
116 082

149 921
149 921

Repayments net of readvances, capitalised interest, fees and ECL remeasurements
Repayments net of readvances, capitalised interest, fees and ECL remeasurements

(131 573)
(131 573)

Transfers to stage 1
Transfers to stage 1

Transfers to stage 2 
Transfers to stage 2 

Transfers to stage 3 
Transfers to stage 3 

Foreign exchange and other movements
Foreign exchange and other movements

Net balances
Net balances

Total credit and zero balances
Total credit and zero balances

Balance at 31 December 2022
Balance at 31 December 2022

GLAA for assets held at FVOCI
GLAA for assets held at FVOCI

Trading book GLAA held at FVTPL
Trading book GLAA held at FVTPL

Banking book GLAA held at FVTPL
Banking book GLAA held at FVTPL

Total GLAA/ECL
Total GLAA/ECL

ECL on loans at FVOCI
ECL on loans at FVOCI

Off-balance-sheet ECL
Off-balance-sheet ECL

Loans and advances at 31 December 2022
Loans and advances at 31 December 2022

234 134
234 134

294
294

233 840
233 840

13 850
13 850

376
376

13 474
13 474

8 344
8 344

1 529
1 529

6 815
6 815

256 328
256 328

2 199
2 199

254 129
254 129

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Total
Total

Property Finance (Rm)
Property Finance (Rm)

Net balance at 31 December 2021
Net balance at 31 December 2021

New loans and advances originated
New loans and advances originated

Loans and advances written off 
Loans and advances written off 

Repayments net of readvances, capitalised interest, fees and ECL remeasurements 
Repayments net of readvances, capitalised interest, fees and ECL remeasurements 

Transfers to stage 1
Transfers to stage 1

Transfers to stage 2 
Transfers to stage 2 

Transfers to stage 3 
Transfers to stage 3 

Foreign exchange and other movements
Foreign exchange and other movements

Balance at 31 December 2022
Balance at 31 December 2022

Banking book GLAA held at FVTPL
Banking book GLAA held at FVTPL

GLAA
GLAA

144 693
144 693

78 610
78 610

(71 527)
(71 527)

5 331
5 331

(4 643)
(4 643)

(967)
(967)

(3)
(3)

ECL
ECL

147
147

100
100

(310)
(310)

160
160

(8)
(8)

(4)
(4)

Amortised 
Amortised 
cost
cost

144 546
144 546

78 510
78 510

–
–

(71 217)
(71 217)

5 171
5 171

(4 635)
(4 635)

(963)
(963)

(3)
(3)

151 494
151 494

85
85

151 409
151 409

2 511
2 511

2 511
2 511

Loans and advances at 31 December 2022
Loans and advances at 31 December 2022

154 005
154 005

85
85

153 920
153 920

GLAA
GLAA

17 446
17 446

(1 589)
(1 589)

(5 176)
(5 176)

5 418
5 418

(9 154)
(9 154)

6 945
6 945

6 945
6 945

ECL
ECL

912
912

(237)
(237)

(155)
(155)

28
28

(477)
(477)

71
71

71
71

Amortised 
Amortised 
cost
cost

GLAA
GLAA

16 534
16 534

2 864
2 864

–
–

–
–

(1 352)
(1 352)

(5 021)
(5 021)

5 390
5 390

(8 677)
(8 677)

–
–

(353)
(353)

(125)
(125)

(155)
(155)

(775)
(775)

10 121
10 121

ECL
ECL

828
828

(353)
(353)

927
927

(5)
(5)

(20)
(20)

481
481

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

2 036
2 036

165 003
165 003

1 887
1 887

–
–

–
–

78 610
78 610

(353)
(353)

(1 052)
(1 052)

(73 241)
(73 241)

(150)
(150)

(755)
(755)

9 640
9 640

–
–

–
–

–
–

–
–

(3)
(3)

100
100

(353)
(353)

380
380

–
–

–
–

–
–

–
–

163 116
163 116

78 510
78 510

–
–

(73 621)
(73 621)

–
–

–
–

–
–

(3)
(3)

6 874
6 874

11 577
11 577

1 858
1 858

9 719
9 719

170 016
170 016

2 014
2 014

168 002
168 002

–
–

–
–

2 511
2 511

–
–

2 511
2 511

6 874
6 874

11 577
11 577

1 858
1 858

9 719
9 719

172 527
172 527

2 014
2 014

170 513
170 513

148

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

149

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Total
Total

Commercial Banking (Rm)
Commercial Banking (Rm)

Net balance at 31 December 2021
Net balance at 31 December 2021

New loans and advances originated
New loans and advances originated

Loans and advances written off 
Loans and advances written off 

Repayments net of readvances, capitalised interest, fees and ECL remeasurements
Repayments net of readvances, capitalised interest, fees and ECL remeasurements

Transfers to stage 1
Transfers to stage 1

Transfers to stage 2 
Transfers to stage 2 

Transfers to stage 3 
Transfers to stage 3 

GLAA
GLAA

68 191
68 191

26 533
26 533

–
–

(16 314)
(16 314)

4 135
4 135

(6 357)
(6 357)

(1 866)
(1 866)

ECL
ECL

238
238

235
235

–
–

(241)
(241)

149
149

(47)
(47)

(159)
(159)

Amortised 
Amortised 
cost
cost

67 953
67 953

26 298
26 298

–
–

(16 073)
(16 073)

3 986
3 986

(6 310)
(6 310)

(1 707)
(1 707)

GLAA
GLAA

9 559
9 559

(1 355)
(1 355)

(3 773)
(3 773)

6 912
6 912

(903)
(903)

ECL
ECL

347
347

(232)
(232)

(98)
(98)

207
207

(42)
(42)

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

9 212
9 212

4 296
4 296

1 133
1 133

3 163
3 163

–
–

–
–

(1 123)
(1 123)

(3 675)
(3 675)

6 705
6 705

(861)
(861)

(247)
(247)

(1 156)
(1 156)

(362)
(362)

(555)
(555)

2 769
2 769

(247)
(247)

430
430

(51)
(51)

(160)
(160)

201
201

82 046
82 046

26 533
26 533

(247)
(247)

–
–

–
–

(1 586)
(1 586)

(18 825)
(18 825)

(311)
(311)

(395)
(395)

2 568
2 568

–
–

–
–

–
–

1 718
1 718

235
235

(247)
(247)

(43)
(43)

–
–

–
–

–
–

80 328
80 328

26 298
26 298

–
–

(18 782)
(18 782)

–
–

–
–

–
–

Balance at 31 December 2022
Balance at 31 December 2022

74 322
74 322

175
175

74 147
74 147

10 440
10 440

182
182

10 258
10 258

4 745
4 745

1 306
1 306

3 439
3 439

89 507
89 507

1 663
1 663

87 844
87 844

Off-balance-sheet impairment allowance
Off-balance-sheet impairment allowance

(5)
(5)

5
5

(3)
(3)

3
3

(14)
(14)

14
14

–
–

(22)
(22)

22
22

Loans and advances at 31 December 2022
Loans and advances at 31 December 2022

74 322
74 322

170
170

74 152
74 152

10 440
10 440

179
179

10 261
10 261

4 745
4 745

1 292
1 292

3 453
3 453

89 507
89 507

1 641
1 641

87 866
87 866

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Total
Total

Retail — Mortgage loans (Rm)
Retail — Mortgage loans (Rm)

Net balance at 31 December 2021
Net balance at 31 December 2021

New loans and advances originated
New loans and advances originated

Loans and advances written off 
Loans and advances written off 

Repayments net of readvances, capitalised interest, fees and ECL remeasurements 
Repayments net of readvances, capitalised interest, fees and ECL remeasurements 

Transfers to stage 1
Transfers to stage 1

Transfers to stage 2 
Transfers to stage 2 

Transfers to stage 3 
Transfers to stage 3 

Net balances
Net balances

GLAA
GLAA

124 882
124 882

8 605
8 605

4 926
4 926

4 101
4 101

(7 361)
(7 361)

(2 073)
(2 073)

ECL
ECL

241
241

32
32

511
511

11
11

(243)
(243)

(268)
(268)

Amortised 
Amortised 
cost
cost

124 641
124 641

8 573
8 573

–
–

4 415
4 415

4 090
4 090

(7 118)
(7 118)

(1 805)
(1 805)

GLAA
GLAA

14 403
14 403

(12)
(12)

(3 600)
(3 600)

8 738
8 738

(2 257)
(2 257)

ECL
ECL

488
488

210
210

(9)
(9)

309
309

(366)
(366)

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

13 915
13 915

7 504
7 504

1 677
1 677

5 827
5 827

146 789
146 789

2 406
2 406

144 383
144 383

–
–

–
–

(222)
(222)

(3 591)
(3 591)

8 429
8 429

(1 891)
(1 891)

(305)
(305)

(893)
(893)

(501)
(501)

(1 377)
(1 377)

4 330
4 330

(305)
(305)

(112)
(112)

(2)
(2)

(66)
(66)

634
634

–
–

–
–

(781)
(781)

(499)
(499)

(1 311)
(1 311)

3 696
3 696

8 605
8 605

(305)
(305)

4 021
4 021

–
–

–
–

–
–

32
32

(305)
(305)

609
609

–
–

–
–

–
–

8 573
8 573

–
–

3 412
3 412

–
–

–
–

–
–

133 080
133 080

284
284

132 796
132 796

17 272
17 272

632
632

16 640
16 640

8 758
8 758

1 826
1 826

6 932
6 932

159 110
159 110

2 742
2 742

156 368
156 368

Total credit and zero balances/Off-balance-sheet impairment allowance
Total credit and zero balances/Off-balance-sheet impairment allowance

208
208

208
208

5
5

5
5

7
7

7
7

220
220

–
–

220
220

Loans and advances at 31 December 2022
Loans and advances at 31 December 2022

133 288
133 288

284
284

133 004
133 004

17 277
17 277

632
632

16 645
16 645

8 765
8 765

1 826
1 826

6 939
6 939

159 330
159 330

2 742
2 742

156 588
156 588

Retail — Instalment debtors (Rm)
Retail — Instalment debtors (Rm)

Net balance at 31 December 2021
Net balance at 31 December 2021

New loans and advances originated
New loans and advances originated

Loans and advances written off 
Loans and advances written off 

Repayments net of readvances, capitalised interest, fees and ECL remeasurements
Repayments net of readvances, capitalised interest, fees and ECL remeasurements

Transfers to stage 1
Transfers to stage 1

Transfers to stage 2 
Transfers to stage 2 

Transfers to stage 3 
Transfers to stage 3 

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Total
Total

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

101 647
101 647

48 658
48 658

(32 593)
(32 593)

5 401
5 401

(13 080)
(13 080)

(4 569)
(4 569)

1 346
1 346

736
736

1 413
1 413

107
107

(1 419)
(1 419)

(876)
(876)

100 301
100 301

47 922
47 922

–
–

(34 006)
(34 006)

5 294
5 294

(11 661)
(11 661)

(3 693)
(3 693)

16 839
16 839

1 808
1 808

15 031
15 031

6 764
6 764

2 889
2 889

3 875
3 875

125 250
125 250

6 043
6 043

119 207
119 207

(3 361)
(3 361)

(5 095)
(5 095)

14 444
14 444

(3 091)
(3 091)

(201)
(201)

(99)
(99)

1 577
1 577

(845)
(845)

–
–

–
–

(3 160)
(3 160)

(4 996)
(4 996)

12 867
12 867

(2 246)
(2 246)

(2 264)
(2 264)

(3 179)
(3 179)

(306)
(306)

(1 364)
(1 364)

7 660
7 660

(2 264)
(2 264)

1 048
1 048

(8)
(8)

(158)
(158)

1 721
1 721

–
–

–
–

48 658
48 658

(2 264)
(2 264)

(4 227)
(4 227)

(39 133)
(39 133)

736
736

47 922
47 922

(2 264)
(2 264)

2 260
2 260

–
–

(41 393)
(41 393)

(298)
(298)

(1 206)
(1 206)

5 939
5 939

–
–

–
–

–
–

–
–

–
–

–
–

–
–

–
–

–
–

Loans and advances at 31 December 2022
Loans and advances at 31 December 2022

105 464
105 464

1 307
1 307

104 157
104 157

19 736
19 736

2 240
2 240

17 496
17 496

7 311
7 311

3 228
3 228

4 083
4 083

132 511
132 511

6 775
6 775

125 736
125 736

150

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

151

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Total
Total

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

Retail — Card, term and other (Rm)
Retail — Card, term and other (Rm)

Net balance at 31 December 2021
Net balance at 31 December 2021

New loans and advances originated
New loans and advances originated

Loans and advances written off 
Loans and advances written off 

Repayments net of readvances, capitalised interest, fees and ECL remeasurements 
Repayments net of readvances, capitalised interest, fees and ECL remeasurements 

Transfers to stage 1
Transfers to stage 1

Transfers to stage 2 
Transfers to stage 2 

Transfers to stage 3 
Transfers to stage 3 

Net balances
Net balances

24 850
24 850

16 592
16 592

(9 177)
(9 177)

689
689

(3 965)
(3 965)

(3 639)
(3 639)

1 775
1 775

1 576
1 576

1 874
1 874

62
62

(1 139)
(1 139)

(2 427)
(2 427)

–
–

15 016
15 016

–
–

(11 051)
(11 051)

627
627

(2 826)
(2 826)

(1 212)
(1 212)

4 920
4 920

1 551
1 551

3 369
3 369

8 106
8 106

5 913
5 913

2 193
2 193

(690)
(690)

(585)
(585)

4 253
4 253

(2 047)
(2 047)

174
174

(52)
(52)

1 240
1 240

(1 403)
(1 403)

–
–

–
–

(864)
(864)

(533)
(533)

3 013
3 013

(644)
(644)

(4 577)
(4 577)

1 749
1 749

(10)
(10)

(101)
(101)

3 830
3 830

6 804
6 804

(4 577)
(4 577)

311
311

(104)
(104)

(288)
(288)

5 686
5 686

9 134
9 134

29
29

–
–

–
–

(1 438)
(1 438)

(94)
(94)

(187)
(187)

1 856
1 856

37 876
37 876

16 592
16 592

(4 577)
(4 577)

(9 556)
(9 556)

–
–

–
–

–
–

9 239
9 239

1 576
1 576

(4 577)
(4 577)

3 797
3 797

–
–

–
–

–
–

28 637
28 637

15 016
15 016

–
–

(13 353)
(13 353)

–
–

–
–

–
–

25 350
25 350

1 721
1 721

554
554

5 851
5 851

1 510
1 510

4 341
4 341

2 330
2 330

40 335
40 335

10 035
10 035

30 300
30 300

Total credit and zero balances/Off-balance-sheet impairment allowance
Total credit and zero balances/Off-balance-sheet impairment allowance

7 824
7 824

(48)
(48)

7 872
7 872

28
28

(10)
(10)

38
38

(1)
(1)

30
30

7 881
7 881

(59)
(59)

7 940
7 940

Loans and advances at 31 December 2022
Loans and advances at 31 December 2022

33 174
33 174

1 673
1 673

8 426
8 426

5 879
5 879

1 500
1 500

4 379
4 379

9 163
9 163

6 803
6 803

2 360
2 360

48 216
48 216

9 976
9 976

38 240
38 240

Wealth (Rm)
Wealth (Rm)

Net balance at 31 December 2021
Net balance at 31 December 2021

New loans and advances originated
New loans and advances originated

Loans and advances written off 
Loans and advances written off 

Repayments net of readvances, capitalised interest, fees and ECL remeasurements
Repayments net of readvances, capitalised interest, fees and ECL remeasurements

Transfers to stage 1
Transfers to stage 1

Transfers to stage 2 
Transfers to stage 2 

Transfers to stage 3 
Transfers to stage 3 

Foreign exchange and other movements
Foreign exchange and other movements

Net balances
Net balances

Banking book GLAA held at FVTPL
Banking book GLAA held at FVTPL

Loans and advances at 31 December 2022
Loans and advances at 31 December 2022

Nedbank Africa Regions (Rm)
Nedbank Africa Regions (Rm)

Net balance at 31 December 2021
Net balance at 31 December 2021

New loans and advances originated
New loans and advances originated

Loans and advances written off 
Loans and advances written off 

GLAA
GLAA

25 453
25 453

5 522
5 522

(5 382)
(5 382)

1 344
1 344

(1 298)
(1 298)

(224)
(224)

(544)
(544)

24 871
24 871

1 549
1 549

26 420
26 420

GLAA
GLAA

19 118
19 118

6 020
6 020

Repayments net of readvances, capitalised interest, fees and ECL remeasurements
Repayments net of readvances, capitalised interest, fees and ECL remeasurements

(4 105)
(4 105)

Transfers to stage 1
Transfers to stage 1

Transfers to stage 2 
Transfers to stage 2 

Transfers to stage 3 
Transfers to stage 3 

Foreign exchange and other movements
Foreign exchange and other movements

Net balances
Net balances

Off-balance-sheet ECL
Off-balance-sheet ECL

Loans and advances at 31 December 2022
Loans and advances at 31 December 2022

152

Nedbank Group Annual Results 2022

344
344

(795)
(795)

(405)
(405)

(469)
(469)

19 708
19 708

19 708
19 708

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Total
Total

ECL
ECL

44
44

12
12

7
7

2
2

(16)
(16)

(11)
(11)

4
4

42
42

Amortised 
Amortised 
cost
cost

25 409
25 409

5 510
5 510

–
–

(5 389)
(5 389)

1 342
1 342

(1 282)
(1 282)

(213)
(213)

(548)
(548)

24 829
24 829

1 549
1 549

GLAA
GLAA

2 538
2 538

(725)
(725)

(1 176)
(1 176)

1 356
1 356

(131)
(131)

(20)
(20)

1 842
1 842

ECL
ECL

39
39

(1)
(1)

(2)
(2)

17
17

(26)
(26)

2
2

29
29

Amortised 
Amortised 
cost
cost

GLAA
GLAA

2 499
2 499

1 282
1 282

–
–

–
–

(724)
(724)

(1 174)
(1 174)

1 339
1 339

(105)
(105)

–
–

(20)
(20)

(253)
(253)

(168)
(168)

(58)
(58)

355
355

(5)
(5)

ECL
ECL

373
373

(20)
(20)

(90)
(90)

(1)
(1)

37
37

Amortised 
Amortised 
cost
cost

909
909

–
–

–
–

(163)
(163)

(168)
(168)

(57)
(57)

318
318

(5)
(5)

GLAA
GLAA

29 273
29 273

5 522
5 522

(20)
(20)

(6 360)
(6 360)

–
–

–
–

–
–

(569)
(569)

ECL
ECL

456
456

12
12

(20)
(20)

(84)
(84)

–
–

–
–

–
–

6
6

Amortised 
Amortised 
cost
cost

28 817
28 817

5 510
5 510

–
–

(6 276)
(6 276)

–
–

–
–

–
–

(575)
(575)

1 835
1 835

1 133
1 133

299
299

834
834

27 846
27 846

370
370

27 476
27 476

–
–

–
–

1 549
1 549

–
–

1 549
1 549

42
42

26 378
26 378

1 842
1 842

29
29

1 835
1 835

1 133
1 133

299
299

834
834

29 395
29 395

370
370

29 025
29 025

Stage 1
Stage 1

Stage 2
Stage 2

Stage 3
Stage 3

Total
Total

ECL
ECL

248
248

134
134

(11)
(11)

9
9

(60)
(60)

(232)
(232)

127
127

215
215

(18)
(18)

197
197

Amortised 
Amortised 
cost
cost

18 870
18 870

5 886
5 886

–
–

(4 094)
(4 094)

335
335

(735)
(735)

(173)
(173)

(596)
(596)

19 493
19 493

18
18

19 511
19 511

GLAA
GLAA

1 248
1 248

(494)
(494)

(242)
(242)

825
825

(69)
(69)

4
4

1 272
1 272

1 272
1 272

ECL
ECL

118
118

(26)
(26)

(2)
(2)

48
48

(59)
(59)

41
41

120
120

(10)
(10)

110
110

Amortised 
Amortised 
cost
cost

GLAA
GLAA

1 130
1 130

1 959
1 959

–
–

–
–

(468)
(468)

(240)
(240)

777
777

(10)
(10)

(37)
(37)

(128)
(128)

(285)
(285)

(102)
(102)

(30)
(30)

474
474

34
34

1 152
1 152

1 922
1 922

10
10

1 162
1 162

1 922
1 922

ECL
ECL

739
739

(128)
(128)

(91)
(91)

(7)
(7)

12
12

291
291

65
65

881
881

–
–

881
881

Amortised 
Amortised 
cost
cost

GLAA
GLAA

ECL
ECL

Amortised 
Amortised 
cost
cost

1 220
1 220

–
–

–
–

22 325
22 325

6 020
6 020

(128)
(128)

(194)
(194)

(4 884)
(4 884)

(95)
(95)

(42)
(42)

183
183

(31)
(31)

–
–

–
–

–
–

1 105
1 105

134
134

(128)
(128)

(128)
(128)

–
–

–
–

–
–

21 220
21 220

5 886
5 886

–
–

(4 756)
(4 756)

–
–

–
–

–
–

(431)
(431)

233
233

(664)
(664)

1 041
1 041

22 902
22 902

1 216
1 216

21 686
21 686

–
–

–
–

(28)
(28)

28
28

1 041
1 041

22 902
22 902

1 188
1 188

21 714
21 714

Nedbank Group Annual Results 2022

153

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9 Investment securities

10 Investments in associate companies  

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Rm

Equity investments

Associates – Property Partners

Associates – Investment Banking

Unlisted investments – Property Partners

Unlisted investments – Investment Banking

Listed investments

Unlisted investments

Taquanta Asset Managers portfolio

Strate Limited

Other

Total listed and unlisted investments

Listed policyholder investments at market value

Unlisted policyholder investments at directors’ valuation

Total policyholder investments

Total investment securities

Equity risk in the banking book

Total equity portfolio

Accounted for at fair value

Equity-accounted, including investment in ETI

Percentage of total assets

Percentage of group minimum economic-capital requirement1

2022

2021

6 612

1 598

1 176

1 592

2 246

347

2 930

526

163

2 241

6 287

1 799

1 020

1 228

2 240

23

3 349

550

163

2 636

9 889

9 659

11 851

3 725

11 638

4 201

15 576

15 839

25 465

25 498

2022

2021

12 385

13 054

9 889

2 496

1,0

7,4

9 659

3 395

1,1

5,3

Rm

Rm

Rm

%

%

1 During the year, it was identified that the percentage of group minimum economic-capital requirement was previously incorrectly disclosed as 4,8%  at 

31 December 2021. The ratio is now disclosed correctly as 5,3%  at 31 December 2021.

•  Equity risk in the banking book is assumed primarily in CIB, which actively makes investments with clearly defined strategies. 

•  Additional investments are undertaken as a result of operational requirements or strategic decisions, or as part of 

debt restructuring.

•  The equity portfolio that is held at fair value increased by R224m yoy, due largely to the realisation of one asset and significant 

upside valuations in the overall investment portfolio.

•  The value of the portfolio that is equity-accounted decreased by R899m to R2 496m (December 2021: R3 395m). This was 

due to a R986m decrease in the ETI carrying value owing to foreign currency translation losses and as a consequence of the 
Ghana sovereign default. The ETI board continues to make good progress on the key strategic focus areas.

•  The ETI investment is accounted for under the equity method of accounting and is therefore not carried at fair value.

•  The board sets the overall risk appetite and strategy of the group for equity risk, and business develops portfolio objectives and 
investment strategies for its investment activities. These address the types of investment, expected business returns, desired 
holding periods, diversification parameters and other elements of sound investment management oversight.

Equity-accounted earnings
Rm

Carrying amount
Rm

Net exposure to/(from) 
associates1
Rm

Name of company and nature of 
business

2022

2021

2022

2021

2022

2021

Associates

Listed

ETI2

Unlisted

Equity investments: Tracker 
Technology Holdings Proprietary 
Limited

Other equity investments

Other strategic investments

779

686

1 286

2 272

782

81

50

14

36

51

33

16

530

238

442

480

237

406

1 615

437

67

1 246

271

35

1 633

Total

879

786

2 496

3 395

2 901

1

Includes on-balance-sheet and off-balance-sheet exposure.

2 ETI is a pan-African bank and its shares are listed on the stock exchanges of Nigeria, Ghana and Ivory Coast.

The percentage holding in ETI at 31 December 2022 was 21,2% (31 December 2021: 21,2%). 

Accounting recognition of ETI

Rm

Opening carrying value

Share of associate gains1,3

Share of other comprehensive losses2,3

Foreign currency translation4

Dividends

Closing carrying value pre-impairment provision

Impairment provision

Closing carrying value

2022

2021

4 022

779

(1 822)

190

(133)

3 036

(1 750)

3 930

686

(742)

148

4 022

(1 750)

1 286

2 272

1 Applicable period: 1 October 2021 (audited) – 30 September 2022 (audited).
2 Applicable period: 1 October 2021 (audited) – 30 September 2022 (audited).
3 Applicable average exchange rate: 1 January 2022 – 31 December 2022.
4 Applicable period: 1 January 2022 – 31 December 2022, ie the cumulative difference at each quarter of the earnings and other comprehensive income 

converted at an average USD/ZAR rate when compared with the related US dollar balances converted at the quarter-end spot rate. The USD/ZAR exchange 
rate weakened from R15,90 on 31 December 2021 to R16,98 on 31 December 2022.

Our associate income includes our share of ETI’s earnings from 1 October 2021 to 30 September 2022, in line with our policy 
of accounting for our share of ETI’s attributable earnings a quarter in arrear, and any significant transactions or events that 
occurred between 1 October 2022 and 31 December 2022. During December 2022, the government of Ghana announced 
its intention to restructure its local and external debt. The Ghanaian Finance Minister announced that Ghana was entering a 
voluntary domestic-debt restructure programme for its local debt, while indicating that it will not service its external debts. This 
led to a default event when Ghana’s Eurobond coupon payments were not made in January 2023. Nedbank concluded its own 
governance review process for the 2022 full-year results and, in accordance with our accounting policy, estimated our share of 
the impact of the Ghanaian sovereign-debt restructure programme on ETI, using publicly available information, such as Ecobank 
Ghana’s published financial statements, and published economic data and reports on the restructuring. The impact was an 
estimated R175m after-tax associate loss.

The market value of the group’s investment in ETI, based on its quoted share price, was R2,1bn on 31 December 2022 and R2,5bn 
on 2 March 2023. 

154

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

155

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

11 Intangible assets

Notes

Rm

Computer software and capitalised development costs

Goodwill

Client relationships, contractual rights and other

2022

2021

8 316

4 292

41

8 901

4 295

25

12 649

13 221

Computer software and capitalised development costs – 
carrying amount

Amortisation
periods

2022

2021

2–10 years

6 958

Rm

Computer software

Core product and client systems

Support systems

Digital systems

Payment systems

Development costs not yet commissioned

none

Core product and client systems

Support systems

Digital systems

Payment systems

Computer software

Opening balance

Additions

Commissioned during year

Foreign exchange and other moves

Amortisation charge for the year

Impairments

Closing balance

Development costs not yet commissioned

Opening balance

Additions

Commissioned during the year

Foreign exchange and other moves

Impairments

Closing balance

7 763

1 928

2 244

2 790

801

1 138

390

327

296

125

1 882

1 903

2 567

606

1 358

574

422

243

119

8 316

8 901

7 763

101

1 018

(4)

(1 864)

(56)

7 352

272

1 928

15

(1 705)

(99)

6 958

7 763

1 138

1 279

(1 018)

(4)

(37)

1 629

1 495

(1 928)

(4)

(54)

1 358

1 138

156

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

157

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

12 Amounts owed to depositors

Segmental breakdown
Segmental breakdown

Rm
Rm

Current accounts
Current accounts

Savings accounts
Savings accounts

Other deposits and loan accounts
Other deposits and loan accounts

Call and term deposits
Call and term deposits

Fixed deposits
Fixed deposits

Cash management deposits
Cash management deposits

Other deposits
Other deposits

Foreign currency liabilities
Foreign currency liabilities

Negotiable certificates of deposit
Negotiable certificates of deposit

Change
Change
%
%

4
4

(9)
(9)

5
5

12
12

20
20

(11)
(11)

(8)
(8)

29
29

44
44

Macro fair-value hedge accounting adjustment
Macro fair-value hedge accounting adjustment

Deposits received under repurchase agreements
Deposits received under repurchase agreements

>(100)
>(100)

(12)
(12)

Nedbank Group
Nedbank Group

Corporate and
Corporate and
Investment Banking
Investment Banking

Retail and 
Retail and 
Business Banking
Business Banking

Wealth
Wealth

Nedbank Africa Regions
Nedbank Africa Regions

Centre
Centre

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

2022
2022

2021
2021

110 590
110 590

42 095
42 095

106 751
106 751

46 343
46 343

8 672
8 672

6 170
6 170

726 686
726 686

694 209
694 209

399 552
399 552

400 175
400 175

409 270
409 270

363 857
363 857

162 380
162 380

137 404
137 404

72 277
72 277

99 734
99 734

60 238
60 238

111 768
111 768

145 405
145 405

158 346
158 346

15 586
15 586

87 459
87 459

134 127
134 127

14 361
14 361

102 170
102 170

146 240
146 240

29 180
29 180

118 892
118 892

(1 367)
(1 367)

13 546
13 546

20 116
20 116

15 880
15 880

22 688
22 688

82 429
82 429

83
83

15 426
15 426

13 546
13 546

15 426
15 426

88 662
88 662

13 796
13 796

87 005
87 005

13 404
13 404

290 669
290 669

263 956
263 956

2 275
2 275

27 422
27 422

16 473
16 473

2 256
2 256

32 066
32 066

9 471
9 471

223 350
223 350

49 835
49 835

9 459
9 459

8 025
8 025

8 987
8 987

206 433
206 433

13 968
13 968

7 652
7 652

42 237
42 237

7 421
7 421

7 865
7 865

6 741
6 741

1 124
1 124

262
262

1 119
1 119

21
21

651
651

382
382

786
786

47
47

10 758
10 758

877
877

18 819
18 819

9 567
9 567

5 732
5 732

2 385
2 385

1 135
1 135

56
56

3 817
3 817

11 224
11 224

873
873

19 182
19 182

12 364
12 364

2 989
2 989

1 702
1 702

2 127
2 127

20
20

3 755
3 755

223
223

96
96

1 173
1 173

1 425
1 425

5
5

169
169

999
999

4
4

93
93

1 328
1 328

115 075
115 075

(1 367)
(1 367)

78 674
78 674

83
83

Total amounts owed to depositors
Total amounts owed to depositors

7
7

1 039 622
1 039 622

967 929
967 929

441 886
441 886

437 651
437 651

402 114
402 114

371 106
371 106

46 191
46 191

43 840
43 840

34 327
34 327

35 054
35 054

115 104
115 104

80 278
80 278

Comprises:
Comprises:

– Banking amounts owed to depositors
– Banking amounts owed to depositors

– Trading amounts owed to depositors
– Trading amounts owed to depositors

11
11

(35)
(35)

983 582
983 582

56 040
56 040

882 141
882 141

85 788
85 788

385 846
385 846

56 040
56 040

351 863
351 863

85 788
85 788

402 114
402 114

371 106
371 106

46 191
46 191

43 840
43 840

34 327
34 327

35 054
35 054

115 104
115 104

80 278
80 278

Total amounts owed to depositors
Total amounts owed to depositors

7
7

1 039 622
1 039 622

967 929
967 929

441 886
441 886

437 651
437 651

402 114
402 114

371 106
371 106

46 191
46 191

43 840
43 840

34 327
34 327

35 054
35 054

115 104
115 104

80 278
80 278

Market share according to BA900

Household deposits1 (2019–2022)
(%)

Non-financial corporate deposits2 (2019–2022)
(%)

Wholesale deposits3 (2019–2022)
(%)

Foreign currency liabilities4 (2019–2022)
(%)

,

5
4
1

,

0
5
1

,

2
2
2

,

3
2
2

,

5
8
1

,

5
8
1

,

1
2
2

,

4
1
2

,

7
2
2

,

8
2
2

,

1
7
1

,

4
7
1

,

7
6
2

,

1
8
2

,

6
4
2

,

0
4
2

,

4
8
1

,

9
6
1

,

2
3
1

,

6
3
1

,

3
0
2

,

9
8
1

,

2
4
1

,

2
4
1

,

0
5
2

,

7
4
2

,

4
2
2

,

6
4
2

,

1
8
1

,

6
7
1

,

0
2
1

,

9
3
1

,

3
7
1

,

1
8
1

,

9
8
2

,

1
3
2

,

2
4
1

,

7
5
1

,

6
7
2

,

2
9
2

Nedbank

FirstRand

Standard Bank

Absa

Other

Nedbank

FirstRand

Standard Bank

Absa

Other

Nedbank

FirstRand

Standard Bank

Absa

Other

Nedbank

FirstRand

Standard Bank

Absa

Other

1

2

Includes households according to the BA900 return.
Includes private non-financial corporate sector deposits, unincorporated businesses, as well as non-profit organisations and charities according to the 
BA900 return.

3

4

Includes insurers, pension funds, private financial corporate-sector deposits, collateralised borrowings and repurchase deposits according to the 
BA900 return.
Includes foreign currency deposits and foreign currency funding according to the BA900 return.

158

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

159

SupplementaryinformationIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveStatement of financialposition analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity risk and funding

Summary of Nedbank Group liquidity risk and funding profile

Total sources of quick liquidity

Total HQLA

Other sources of quick liquidity

Total sources of quick liquidity (as a percentage of total assets)

Long-term funding ratio (three-month average)

Senior unsecured debt, including green bonds

Green bonds 

Total capital market issuance (excluding additional tier 1 capital)

Reliance on NCDs (as a percentage of total deposits)

Reliance on foreign currency deposits (as a percentage of total deposits)

Loan-to-deposit ratio

Basel III liquidity ratios  

LCR1

Minimum regulatory LCR requirement2

NSFR3 

Minimum regulatory NSFR requirement 

2022

2021

285 688

264 224

224 963

207 105

60 725

57 119

22,8

28,4

34 561

2 697

51 903

11,4

2,8

84,9

160,5

100,0

119,1

100,0

21,7

26,6

39 193

3 829

58 159

8,5

2,3

85,9

128,1

80,0

116,1

100,0

Rm

Rm

Rm

%

%

Rm

Rm

Rm

%

%

%

%

%

%

%

1 Only banking and/or deposit-taking entities are included in the group LCR and the group ratio represents a consolidation of the relevant individual net cash outflows 
(NCOF) and the individual HQLA portfolios across all banking and/or deposit-taking entities, where surplus HQLA holdings in excess of the minimum requirement 
of 100% have been excluded from the consolidated HQLA number in the case of all non-South African banking entities. Group consolidation is performed based 
on Directive 1/2022 requirements. The above values reflect the simple average of daily observations over the quarter ending 31 December 2022 for Nedbank and 
simple average of the month-end values at 31 October 2022, 30 November 2022 and 31 December 2022 for all non-South African banking entities.  For the prior 
periods the group ratio represents an aggregation  of the relevant individual (NCOF) and the individual HQLA portfolios across all banking and/or deposit-taking 
entities, where surplus HQLA holdings in excess of the minimum requirement of 100% have been excluded from the aggregated HQLA number in the case of all 
non-South African banking entities. 

2 The PA issued Directive 1/2020 on 31 March 2020 reducing the minimum LCR requirement from 100% to 80%, with effect from 1 April 2020. The PA subsequently 
issued Directive 8/2021 specifying a phased-in approach to increase the minimum LCR regulatory requirement from 80% to 90%, with effect from 1 January 2022, 
and subsequently to 100%, with effect from 1 April 2022.

3 Only banking and/or deposit-taking entities are included in the group NSFR and the group data represents a consolidation of the relevant individual assets, liabilities 

and off-balance-sheet items.  

•  Nedbank Group remains well funded, with a strong liquidity position, underpinned by a significant quantum of long-term funding, an 
appropriately sized surplus liquid-asset buffer, a strong loan-to-deposit ratio that is consistently below 100% and a low reliance on 
interbank and foreign currency funding. 

•  The group's LCR exceeded the minimum regulatory requirement of a 100%, with the group maintaining appropriate operational 

liquidity buffers designed to absorb seasonal, cyclical and systemic volatility. On 29 October 2021, the PA issued Directive 
8/2021 specifying a phased in approach to reinstate the minimum LCR regulatory requirement from 80% to 90%, with effect from 
1 January 2022 and subsequently phased-in  to 100%, with effect from 1 April 2022. On 11 February 2022, the PA issued Directive 
1/2022 requiring the LCR to be disclosed at a consolidated level with all intergroup transactions between the banking entities to 
be eliminated.

•  The consolidated Group LCR, calculated using the simple average of daily observations over the quarter ending 31 December 

2022 for Nedbank limited, and the simple average of the month-end values at 31 October 2022, 30 November 2022 and 
31 December 2022 for all non-South African banking entities, was 160,5%.

•  Nedbank's portfolio of LCR-compliant HQLA (comprising mainly government bonds and treasury bills) increased to a quarterly 

average of R225,0bn, up from December 2021, when the portfolio amounted to R207,1bn.

•  Nedbank's proactive management of its HQLA liquidity buffers, the implementation of the cash surplus monetary policy 

transmission mechanism and favourable tilt in the diversified deposit mix resulted in a yoy increase in the LCR to 160,5% (Dec 
2021: 128,1%).

•  Nedbank will continue to manage the HQLA portfolio, taking into account balance sheet growth, while maintaining appropriately 

sized surplus liquid-asset buffers based on cyclical, seasonal and systemic market conditions.

•  In addition to the HQLA portfolio maintained for LCR purposes, Nedbank also identifies other sources of quick liquidity, which can 
be accessed in times of stress. Nedbank Group has significant sources of quick liquidity, as is evident in the combined portfolio 
of HQLA and other sources of quick liquidity, collectively amounting to R285,7bn at December 2022 and representing 22,8,% of 
total assets.

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Nedbank Group LCR exceeds minimum regulatory requirements

160,5

125,0

125,7

128,1

109,4

,

7
2
6
1

,

7
8
4
1

,

0
8
7
1

,

4
2
4
1

,

9
6
0
2

,

6
4
6
1

,

1
7
0
2

,

7
1
6
1

,

0
5
2
2

,

1
0
4
1

2018

2019

2020

2021

2022

HQLA (Rbn)

Net cash outflows (Rbn)

LCR (%)

Total sources of quick liquidity
(Rbn)

Other sources of quick liquidity contribution
(%)

,

3
3
1
2

,

6
0
5

,

7
2
6
1

,

7
7
2
2

,

7
9
4

,

0
8
7
1

,

4
4
5
2

,

5
7
4

,

9
6
0
2

,

2
4
6
2

,

1
7
5

,

1
7
0
2

8,1%

6,3%

8,6%

,

7
5
8
2

,

7
0
6

,

0
5
2
2

R60,7bn

1,3

21,7

29,6

8,2

2021

39,2

Corporate bonds and listed equities

2018

2019

2020

2021

2022

Unencumbered trading securities

Total HQLA

Other sources of quick liquidity

Price-sensitive overnight loans

Other banks’ paper and
unutilised bank credit lines 

Other assets

 – Nedbank exceeded the minimum regulatory NSFR requirement of 100%, with a December 2022 ratio of 119,1% (Dec 2021: 

116,1%).  The structural liquidity position of the group continues to be strong as a result of effective management of balance 
sheet growth and the implementation of the cash surplus monetary policy transmission mechanism. The key focus in terms of 
the NSFR is to achieve ongoing compliance in the context of balance sheet optimisation. 

Nedbank Group NSFR exceeds minimum regulatory requirements
Nedbank Group NSFR exceeds minimum regulatory requirements
(Rm)

114,0

113,0

112,8

116,1

119,1

,

5
4
6
6

,

7
2
8
5

,

7
9
0
7

,

3
8
2
6

,

7
9
4
7

,

5
4
6
6

,

1
7
6
7

,

0
1
6
6

,

7
6
0
8

,

6
7
7
6

2018

2019

2020

2021

2022

Available stable funding (Rbn)

Required stable funding (Rbn)

NSFR (%)

160

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

161

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•  A strong funding profile was maintained in 2022, with Nedbank recording a three-month average long-term funding ratio of 28,4% 
in the fourth quarter of the year. The focus on proactively managing Nedbank’s long-term funding profile contributed to a strong 
balance sheet position and sound liquidity risk metrics. Nedbank has continued to run a more prudent long-term funding profile 
when compared with the industry average of 22,3%.

 – Nedbank opportunistically issued long- term debt via its alternative funding book at a lower cost than senior unsecured debt in 

2022, while R4,7bn matured during the year.

 – Nedbank issued tier 1 capital instruments of R1,5bn during 2022 while it redeemed R0,6bn and issued tier 2 capital instruments 

of R1,4bn and redeemed R2,5bn during 2022, in line with the group’s capital plan.

•  While foreign currency funding reliance remains small, at 2,8% of total deposits, Nedbank continues to focus on growing this 

funding source in support of funding base diversification, where the proceeds can be applied to meet funding requirements for 
foreign advances growth.

•  The group's 2022 Internal Liquidity Adequacy Assessment Process (ILAAP) and Internal Capital Adequacy Assessment Process 
(ICAAP) reports were approved by the board and submitted to the PA, in accordance with the annual business-as-usual process. 
In addition, the group's Recovery Plan (RP), which sets out in detail Nedbank’s approach to dealing with a capital, liquidity and/or 
business continuity crisis, was approved by the board on 28 October 2022 and incorporates the Nedbank African Regions, Nedbank 
London Branch and Nedbank Private Wealth (International) RPs.

Nedbank Group funding and liquidity profile, underpinned by strong liquidity risk metrics

89,2

26,5

91,2

30,2

88,4

25,4

85,6

26,6

84,9

28,4

0
4

,

,

2
4
5

,

6
8
7

,

1
3

,

3
9
4

0
0

,

,

1
8
1

)

,

6
1
(

,

7
1
7

)

,

3
6

(

2018

2019

2020

2021

2022

Loan-to-deposit 
ratio (%)

Three-month average 
long-term funding 
ratio (%)

Annual growth 
in deposits (Rbn)

Annual growth in capital market issuance,  
excluding additional tier 1
capital (Rbn)

Exchange rates

UK pound to rand

US dollar to rand

US dollar to naira

Rand to naira

Zimbabwe dollar to rand1

US dollar to Zimbabwe dollar1

Average

Closing

Change
%

2022

2021

Change
%

(4)

3

4

1

20,17

16,36

21,11

15,86

426,47

408,99

26,02

25,88

n/a

n/a

n/a

n/a

(5)

7

8

5

(80)

>100

2022

2021

20,43

16,98

21,48

15,90

460,82

424,83

27,14

0,03

669,25

25,86

0,15

108,41

1

In terms of hyperinflation accounting, the inflation-indexed income statement is translated at the year-end closing spot exchange rate.

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Equity analysis

Analysis of changes in net asset value

Balance at the beginning of the year 

Additional shareholder value

Profit attributable to equity holders of the parent

Currency translation movements

Exchange differences on translating foreign operations – foreign subsidiaries1

Exchange differences on translating foreign operations – ETI1

Share of other comprehensive income of investments accounted for using the 
equity method – ETI2

Fair-value adjustments

Fair-value adjustments on equity and debt instruments

Share of other comprehensive income of investments accounted for using the 
equity method2

Defined-benefit fund adjustment 

Share of other comprehensive income of investments accounted for using the equity 
method (included in other distributable reserves)

Property revaluations

Change
%

2

2022

2021

109 511

12 227

14 275

(1 391)

(179)

190

(1 402)

(317)

102

(419)

(242)

(1)

(97)

100 444

11 941

11 238

499

808

148

(457)

(192)

73

(265)

389

(21)

28

Transactions with ordinary shareholders

<(100)

(6 814)

(1 418)

Dividends paid

Value of employee services (net of deferred tax)

Other transactions

Transaction with non-controlling shareholders3

Additional tier 1 capital instruments

Other movements

Balance at the end of the year

(7 788)

(2 178)

979

(5)

70

900

2

637

123

(2 951)

1 497

(2)

>100

(40)

>100

6

115 896

109 511

1 Exchange differences on translating foreign operations as shown in the statement of comprehensive income of R2m loss (December 2021: R1 029m).
2 Share of other comprehensive income of investments accounted for using the equity method as shown in the statement of comprehensive income of R1 821m 

(December 2021: R722m).

3 The group repurchased all the non-redeemable, non-cumulative, non-participating preference shares in issue on 21 December 2021.

Movements in group foreign currency translation reserve

Balance at the beginning of the year

Foreign currency translation reserve (FCTR)

ETI

Nedbank Mozambique

Other subsidiaries

Change
%

>(100)

2022

2021

(1 508)

(1 408)

(1 212)

63

(259)

(1 995)

487

(309)

198

598

Balance at the end of the year

(93)

(2 916)

(1 508)

162

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Nedbank Group Annual Results 2022

163

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Capital management

Regulatory capital adequacy and leverage

Capital ratios (including unappropriated profit)
(%)

14,8

2,3
0,8

11,7

Dec
2018

15,0

2,2
1,3

11,5

Dec
2019

1,1

14,9

2,8
1,2

10,9

Dec
2020

17,2

2,9
1,5

1,5

1,4

18,1

2,6
1,5

12,8

14,0

Dec
2021

Dec
2022

CET1

AT1

Tier 2

Total

Nedbank Group

Including unappropriated profits 

Total CAR

Total tier 1

CET1

Surplus tier 1 capital

Dividend cover 

Cost of equity 

Excluding unappropriated profits

Total CAR

Total tier 1

CET1

Leverage

Nedbank Limited

Including unappropriated profits

Total CAR

Total tier 1

CET1

Surplus tier 1 capital

Excluding unappropriated profits

Total CAR

Total tier 1

CET1

PA minimum1

Internal targets 2

2022

2021

%

%

%

Rm

times

%

%

%

%

times

%

%

%

Rm

%

%

%

> 14,5

> 12,0

11,0–12,0

1,75–2,25

<20

> 14,5

> 12,0

11,0–12,0

18,1

15,5

14,0

34 221

1,75

14,9

16,4

13,8

12,2

14,8

18,2

15,0

13,1

17,2

14,3

12,8

31 292

2,02

15,1

16,4

13,4

12,0

14,3

17,6

14,0

12,3

25 079

23 993

16,7

13,6

11,6

16,7

13,1

11,3

12,5

10,25

8,5

<25

12,5

10,25

8,5

1 The Pillar 2A capital requirement was reinstated, with effect from 1 January 2022, to 50 bps at CET1; 75 bps at tier 1 and 100 bps for the total ratio, and the internal 

targets were recalibrated with effect from  1 January 2022 to align to the reinstatement.

2 The surplus tier 1 capital is the difference between qualifying total tier 1  capital and the total tier 1 capital requirement at the PA minimum of 10,25%.

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•  Nedbank Group improved its capital adequacy position, with ratios significantly above the minimum regulatory requirements and 

the group's internal targets.

•  Nedbank Group manages its capital levels based on the board-approved risk appetite, taking cognisance of rating agency and 

shareholder expectations, in line with regulatory requirements. The group further seeks to ensure that its capital structure uses the 
full range of capital instruments and capital management activities available to optimise the financial efficiency and loss absorption 
capacity of its capital base. The group has improved its capital base through the increase in its CET1 capital and reserves and a 
reduction in its tier 2 capital and reserves.

•  Nedbank performs extensive and comprehensive stress testing to ensure that the group remains well capitalised relative to its 

business activities, the board's strategic plans, risk appetite, risk profile and the external environment in which the group operates.

•  The Pillar 2A capital requirement was reinstated effective 1 January 2022. The Pillar 2A capital requirement was reinstated back to 
50 bps at CET1, 75 bps at tier 1 and 100 bps for the total ratio, and our internal targets were recalibrated with effect from  1 January 
2022 to align to the reinstatement.

Nedbank Group overview of risk-weighted assets

Risk-weighted assets
  (%)
(Rbn)             

56

587

42
71
31
35

55

55

629

45
74
22
41

674
41
74
41
42

54

657

46
75
27
36

52

648
38
80
23
37

407

446

476

474

470

Dec
2018

Dec
2019

Dec
2020

Dec
2021

Dec
2022

Credit

Equity

Market

Operational

Other

Total

RWA density

Credit risk2

Counterparty credit risk 

Credit valuation adjustment 

Equity risk

Market risk

Operational risk

Amounts below the thresholds for deduction

Other assets 

Total

2022

RWA

MRC1

2021

RWA

449 982

56 248

438 959

14 450

5 858

37 119

23 037

79 853

16 910

20 998

1 806

732

4 640

2 880

9 982

2 114

2 625

15 932

18 797

35 601

26 815

74 879

19 203

26 360

648 207

81 027

656 546

1 Total minimum required capital (MRC) is measured at 12,5% and excludes bank-specific Pillar 2b add-on.
2

Including the securitisation exposures in the banking book.

164

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Nedbank Group Annual Results 2022

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•  The group's total RWA/total assets density improved to 51,6% at December 2022 from 53,8% at December 2021 , driven by a 

decrease of 1,3% in total RWA and stronger levels of profitability.

•  The decrease in total RWA is attributable mainly to the following:

•  Credit risk RWA increased mainly due to increases in RBB and Wealth, offset by decreases in CIB and NAR.

Rm

2022

2021

2022

2021

Nedbank Group

Nedbank Limited

•  Credit valuation adjustment decreased primarily driven by a methodology refinement and a reduction of net derivative exposures 

Including unappropriated profits

as a result of lower trade volumes and market movements.

•  Market risk RWA decreased mainly as a result of a general risk reduction across the trading portfolio on the back of heightened 
financial market volatility as well as the effect on local markets of the implementation of the Monetary Policy Implementation 
Framework (MPIF) and the movement to a cash surplus model. 

•  Operational risk RWA increased due to the review of the group's operational risk scenarios and the update of internal loss data 

used, including the AMA floor which is driven by movements in GOI.

•  Other risk RWA decreased, mainly due to changes in the accounting treatment of non-qualifying pension fund assets and factoring 

debtors, and by a reduction in sundry debtors in line with balance sheet movements.

•  Threshold RWA decreased as a result of lower carrying values of investment in financial entities and a reduction in deferred tax 

assets. 

Nedbank Limited overview of risk-weighted assets

Credit risk2

Counterparty credit risk 

Credit valuation adjustment 

Equity risk

Market risk

Operational risk

Amounts below the thresholds for deduction 

Other assets 

Total

2022

RWA

MRC1

2021

RWA

376 775

47 097

361 760

9 960

5 798

21 389

21 727

64 576

7 109

15 481

1 245

725

2 674

2 716

8 072

889

1 935

12 856

18 283

19 742

26 081

62 360

7 596

19 821

Total tier 1 capital

CET1

Share capital and premium 

Reserves 

Minority interest: Ordinary shareholders

Deductions

Additional tier 1 capital

Perpetual subordinated debt instruments 

Tier 2 capital

Subordinated debt instruments 

Excess of eligible provisions over downturn 
expected losses

General allowance for credit impairment

Regulatory adjustments  

100 662

90 443

19 695

85 233

670

(15 155)

10 219

10 219

16 757

15 431

966

360

–

93 664

84 345

19 254

80 259

623

(15 791)

9 319

9 319

19 425

16 554

2 496

385

(10)

78 668

68 449

20 111

60 160

–

74 200

64 881

20 111

57 322

(11 822)

(12 552)

10 219

10 219

16 387

15 431

954

2

–

9 319

9 319

18 913

16 554

2 357

2

Total capital

117 419

113 089

95 055

93 113

Excluding unappropriated profits

CET1 capital 

Tier 1 capital

Total capital

79 297

89 516

106 272

78 811

88 130

107 555

60 633

70 852

87 240

59 948

69 267

88 179

522 815

65 353

528 499

1 For comprehensive 'composition of capital' and 'capital instruments main features' disclosure please refer to 

https://www.nedbank.co.za/content/nedbank/desktop/gt/en/investor-relations/information-hub/capital-and-risk-management-reports.html.

1 Total MRC is measured at 12,5% and excludes the bank-specific Pillar 2b add-on.
2

Including the securitisation exposures in the banking book.

Summary of regulatory qualifying capital and reserves1 

Capital adequacy
(Rbn)

94,2

13,8
7,9

100,4

18,6
8,3

1,1

117,4

16,8
10,2

113,1

19,4

9,3

1,5

72,5

73,5

84,3

90,4

Dec
2019

Dec
2020

Dec
2021

Dec
2022

87,0

13,4
4,9

68,6

Dec
2018

CET1 capital

AT1 capital

Tier 2 capital

Total capital

•  The group's tier 1 capital position was enhanced by the issuance of additional tier 1 instruments amounting to R1,5bn, offset by 

redemptions of R600m.

•  The group's total capital was impacted by the redemption of tier 2 capital instruments of R2,5bn, offset by an issuance of R1,4bn, in 

line with the group's capital plan. 

166

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Nedbank Group Annual Results 2022

167

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Regulated banking subsidiaries

Nedbank Group economic capital requirement

Economic capital adequacy

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Nedbank Group banking subsidiaries are well capitalised for the environments in which they operate, with CARs well in excess of 
respective host regulators’ minimum requirements.

2022

2021

Total capital 
requirement
(host country)

%

12,0

10,0

8,0

8,0

12,0

13,0

RWA

Rm

4 406

13 195

5 268

1 831

1 954

9 415

Total
capital
ratio

%

21,4

16,1

18,0

34,2

33,9

18,0

RWA

Rm

5 251

13 057

5 397

2 076

1 908

10 184

Total
capital
ratio

%

15,5

16,7

17,2

29,2

26,3

17,4

Nedbank Africa Regions 

Nedbank Mozambique

Nedbank Namibia

Nedbank Eswatini

Nedbank Lesotho

Nedbank Zimbabwe1

Isle of Man

Nedbank Private Wealth

1 The Reserve Bank of Zimbabwe confirmed on 9 February 2022 that Nedbank Zimbabwe met the minimum capital requirement of US$ 30m equivalent, following a 

rights issue of US$ 8m.

Credit risk

Market risk

Business risk

Operational risk

Insurance risk

Other assets risk

Model Risk1

Minimum economic capital requirement

Add: Stress-tested capital buffer 2

Total economic capital requirement

AFR

Tier A capital

Tier B capital

Total surplus AFR

AFR: Total economic capital requirement (%)

2022

2021

Rm

Mix %

Rm

Mix %

47 266

8 836

3 568

4 612

277

1 184

1 701

67 444

4 873

72 317

123 264

97 614

25 650

51 739

170

70

13

5

7

<0

2

3

100

100

79

21

47 902

6 020

7 930

5 426

492

3 953

71 723

7 172

78 895

117 769

91 943

25 826

38 874

149

67

8

11

8

<1

6

100

100

78

22

1 With effect from January 2022, Nedbank implemented model risk as a stand-alone risk type.
2 Stress-tested capital buffer is set at 10% of credit risk, market risk, business risk, operational risk, insurance risk and other assets risk less the portion recognised 

separately as model risk. 

•  Nedbank Group’s minimum economic capital requirement decreased by R4,3bn during the year, driven primarily by the following:

•  Business risk decrease of R4,4bn driven by the enhancement of the business risk model. The changes implemented in the 

enhanced model include using internal data versus external data to generate a suitable distribution and using earnings versus 
revenue to quantify the size of business risk

•  The refinement of the Inter-Risk Diversification (IRD) model resulted in a decrease of operational risk (R814m) , insurance risk 

(R215m) and  other assets risk (R2,8bn); partially offset by an increase of R2,8bn in market risk.

•  The introduction of model risk in January 2022 into the economic capital risk universe, resulted in an increase of the R1,7bn.

•  Nedbank Group’s AFR increased of R5,5bn in 2022, mainly as a result of the following:

•  A R5,7bn increase in tier A capital, driven by growth in organic earnings over the period.

•  A R176m decrease in tier B capital, driven by the issuance of R1,5bn additional tier 1 and R1,4bn of tier 2 capital instruments, 

which was offset by the redemption of R600m of additional tier 1 and R2,5bn of tier 2 capital instruments, in line with the group’s 
capital plan.

168

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Earnings per share and weighted-average shares

Earnings per share

2022

Earnings for the year

Basic

Diluted
basic

Headline

Diluted
headline

14 275

14 275

14 049

14 049

Weighted-average number of ordinary shares

486 867 063 500 654 864 486 867 063 500 654 864

Earnings per share (cents)

2021

Earnings for the year

2 932

2 851

2 886

2 806

11 238

11 238

11 689

11 689

Weighted-average number of ordinary shares

485 071 919 494 841 155 485 071 919 494 841 155

Earnings per share (cents)

2 317

2 271

2 410

2 362

Basic earnings and headline earnings per share are calculated by dividing the relevant earnings amount by the weighted-average 
number of shares in issue. 

Fully diluted basic earnings and fully diluted headline earnings per share are calculated by dividing the relevant earnings amount 
by the weighted-average number of shares in issue after having taken the dilutive impact of potential ordinary shares to be issued 
into account.

Number of weighted-average dilutive potential ordinary shares (000)

2022

2021

Weighted-
average 
dilutive
shares

Weighted-
average 
dilutive
shares

Potential 
shares1

Traditional schemes

21 338

12 228

Nedbank Group Restricted-share Scheme (2005)

Nedbank Group Matched-share Scheme

Total BEE schemes

BEE schemes – SA

Community

BEE schemes – Namibia

Total

10 376

1 853

1 559

1 559

1 559

18 042

3 296

1 593

1 559

1 559

33

8 210  

6 729  
1 481  

1 559  

1 559  

1 559  

22 931

13 788

9 769  

1 Potential shares are the total number of shares arising from historic grants, schemes or awards available for distribution. 

Supplementary 
information

Earnings per share and weighted-average shares

Nedbank Group employee incentive schemes

Long-term debt instruments

External credit ratings

Additional tier 1 capital instruments

Shareholders’ analysis

  Basel III balance sheet credit exposure by business cluster and asset class

Nedbank Limited consolidated statement of comprehensive income

Nedbank Limited consolidated financial highlights

Nedbank Limited consolidated statement of financial position

Definitions

Abbreviations and acronyms

Company details

171

172

174

174

175

176

178

180

181

182

183

186

IBC

170

Nedbank Group Annual Results 2022

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171

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Nedbank Group (2005) Restricted- and Matched-share Schemes 
Restricted shares1
Details of instruments granted and not exercised at 31 December 2022 and the resulting dilutive effect:

Instrument expiry date

20 March 2023

21 March 2023

26 March 2024

27 March 2024

20 August 2024

21 August 2024

18 March 2025

19 March 2025

19 August 2025

20 August 2025

Restricted shares not exercised at 31 December 2022

Unallocated shares

Treasury shares

Shares exercised and forfeited during the year

Shares not expected to vest

Total potential shares

Weighted-average dilutive shares applicable for the year

Number of
shares

2 726 863

1 934 038

4 377 646

3 339 455

82 902

72 898

2 652 491

1 650 788

P

P

P

P

68 990 P

40 838

16 946 909

667 623

17 614 532

2 101 033

(1 673 256)

18 042 309

10 375 679

1 Restricted shares are issued at a market price for no consideration to participants, and are held by the schemes until the expiry date (subject to achievement of 

performance conditions). Participants have full rights and receive dividends.

P Performance-based instruments.

Nedbank Group employee incentive schemes
for the year ended 31 December

Nedbank Group employee incentive schemes

2022

2021

Summary by scheme

Nedbank Group Restricted-share Scheme (2005)

Nedbank Group Matched-share Scheme (2005)

Instruments outstanding at the end of the year

Analysis

Performance-based – restricted shares

Time-based – restricted shares

Time-based (CBSS1)

No performance conditions (VBSS2)

Instruments outstanding at the end of the year

Movements

Instruments outstanding at the beginning of the year

Granted

Accelerated

Exercised

Surrendered

Instruments outstanding at the end of the year

1 Compulsory Bonus Share Scheme.
2 Voluntary Bonus Share Scheme.

Matched shares

Instrument expiry date

1 April 2023

1 April 2024

1 April 2025

Matched shares outstanding not exercised at 31 December 2022

Shares exercised and forfeited during the year

Shares not expected to vest

Total potential shares

Weighted-average dilutive shares applicable for the year

16 946 909

16 193 982

3 238 649

3 296 042

20 185 558

19 490 024

9 908 892

9 291 564

7 038 017

6 902 418

2 096 140

2 118 190

1 142 509

1 177 852

20 185 558

19 490 024

19 490 024

14 357 241

5 567 475

9 349 301

(21 569)

(16 011)

(3 801 327)

(3 253 593)

(1 049 045)

(946 914)

20 185 558

19 490 024

Number of
shares

1 557 192

732 561

948 896

3 238 649

902 829

(845 425)

3 296 054

1 852 674

 – The obligation to deliver the matched shares issued under the Voluntary and Compulsory Bonus Share Schemes is subject to time 

and other performance criteria. 

 – This obligation exists over 31 December 2022 and therefore has a dilutive effect. 

 – Matched shares are not issued and are therefore not recognised as treasury shares. However, until they are issued, there remains a 

potential dilutive effect.

172

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

173

Statement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSupplementaryinformation 
 
 
 
 
 
 
 
 
 
 
Long-term debt instruments

Additional tier 1 capital instruments

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

The group has issued additional tier 1 capital instruments as follows:  

Instrument code

Subordinated

Callable notes (rand-denominated)

NGLT1A

NGLT1B

NGT103

NGT104

NGT105

NGT106

NGT107

NGT108

NGT1G – Green AT1

NGT109 

NGT110

NGT111

NGT112

Instrument terms

2022

2021

3-month JIBAR + 5,65% per annum

3-month JIBAR + 4,64% per annum

3-month JIBAR + 4,40% per annum

3-month JIBAR + 4,50% per annum

3-month JIBAR + 4,25% per annum

3-month JIBAR + 4,95% per annum

3-month JIBAR + 4,55% per annum

3-month JIBAR + 4,67% per annum

3-month JIBAR + 4,10% per annum

3-month JIBAR + 3,91% per annum

3-month JIBAR + 3,91% per annum

3-month JIBAR + 3,79% per annum

3-month JIBAR + 3,40% per annum

600

750

671

1 829

1 000

500

472

1 537

910

700

350

750

671

1 829

1 000

500

472

1 537

910

700

350

1 000

500

Total non-controlling interest attributable to 
additional tier 1 capital instruments

10 219

9 319

The additional tier 1 notes represent perpetual, subordinated instruments, with no redemption date. The instruments are redeemable 
subject to regulatory approval at the sole discretion of the issuer, Nedbank Group Limited or Nedbank Limited, from the applicable 
call date and following a regulatory or tax event. The payment of interest is at the discretion of the issuer and interest payments are 
non-cumulative. If certain conditions are reached, the regulator may prohibit Nedbank from making interest payments. Accordingly, the 
instruments are classified as equity instruments and disclosed as a separate category of equity.

Instrument code

Subordinated debt

Callable notes (rand-denominated)1

Callable notes and long-term debentures (Namibian-dollar-denominated)

Green bonds (rand-denominated)1

Securitised liabilities – callable notes (rand-denominated)

Senior unsecured debt – senior unsecured notes (rand-denominated)

Unsecured debentures (rand-denominated) 

Senior unsecured green bonds (rand-denominated)

2022

2021

16 041

17 059

13 594

14 620

428

2 018

1 240

31 864

61

2 697

426

2 013

1 856

35 364

51

3 829

Total long-term debt instruments in issue

51 903

58 159

1 Loss-absorbing instruments.

Further information can be accessed on our group website
Capital and risk management reports: 

https://www.nedbank.co.za/content/nedbank/desktop/gt/en/investor-relations/information-hub/capital-and-risk-management-reports.html 

Debt investors programme: 

https://www.nedbank.co.za/content/nedbank/desktop/gt/en/investor-relations/debt-investor/debt-investors-programme.html

External credit ratings 

Outlook

Foreign currency deposit ratings

Long term

Short term

Local currency deposit ratings

Long term

Short term

National scale rating 

Long-term deposits

Short-term deposits

Standard & Poor’s

Moody’s Investors Service

Nedbank 
Limited

Sovereign 
rating SA

Nedbank 
Limited

Sovereign 
rating SA

Dec 2022

Dec 2022

Oct 2022

Oct 2022

Positive

Positive

Stable

Stable

BB-

B

BB-

B

Ba2

Ba2

Not prime

Not prime

Ba2

Not prime

Ba2

N/A

zaAA

zaA-1+

zaAAA

zaA-1+

Aa1/NP

P-1.za

174

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

175

Statement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSupplementaryinformation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Geographical distribution of shareholders1

Domestic

SA

Namibia

Unclassified

Foreign

USA

Asia

Europe

UK and Ireland

Other countries 

Total shares listed

Less: Treasury shares held

Net shares reported

1 Source: JP Morgan Cazenove.

Number
of
shares

2022
% holding

2021
% holding

341 881 741

66,84

68,64

305 574 913

9 708 873

26 597 955

169 619 049

73 550 269

41 708 381

24 532 727

16 730 834

13 096 838

59,74

1,90

5,20

33,16

14,38

8,15

4,80

3,27

2,56

62,61

2,59

3,44

31,36

15,56

5,51

4,21

2,93

3,15

511 500 790

100,00

100,00

24 249 075

487 251 715

Shareholders’ analysis 

Register date:

30 December 2022

Authorised share capital:

600 000 000 shares

Issued share capital:

511 500 790 shares

Major shareholders/managers1

Nedbank Group treasury shares

BEE trusts

Eyethu scheme – Nedbank SA

Omufima scheme – Nedbank Namibia

Nedbank Group (2005) Restricted- and Matched-share Schemes 

Nedbank Namibia Limited

Public Investment Corporation (SA)

Allan Gray Investment Council (SA)

GIC Asset Management Proprietary Limited (international)

Coronation Fund Managers (SA)

BlackRock Incorporated (international)

Ninety One (SA) 

The Vanguard Group Incorporated (international)

Lazard Asset Management (international)

Old Mutual Life Assurance Company (SA) Limited and associates (includes funds 
managed on behalf of other beneficial owners)

Sanlam Investment Management Proprietary Limited (SA)

Major beneficial shareholders2

Government Employees Pension Fund (SA)

Allan Gray Balanced Fund (ZA) 

GIC Private Limited 

1 Source: JP Morgan Cazenove.
2 Source: Vaco Ownership.

Number
of
shares

2022
% holding

2021
% holding

24 249 075

6 587 031

6 454 677

132 354

17 614 532

47 512

69 311 364

50 093 634

28 678 455

23 578 426

20 503 951

20 020 940

16 774 314

14 868 780

13 174 952

12 425 793

75 162 022

35 658 073

28 798 333

4,74

1,29

1,26

0,03

3,44

0,01

13,55

9,79

5,61

4,61

4,01

3,91

3,28

2,91

2,58

2,43

14,69

6,97

5,63

4,58

1,28

1,25

0,03

3,29

0,01

13,69

10,63

2,97

7,00

4,55

2,91

3,09

3,23

5,17

3,08

15,00

7,48

2,89

Index classified shareholding
Index classified shareholding
(%)
(December, %)

Foreign shareholding
Foreign shareholding
(%)
(December, %)

,

8
9
1

,

3
1
2

,

1
1
2

,

5
6
2

,

5
6
2

,

3
9
2

,

2
6
2

,

1
4
2

,

4
1
3

,

2
3
3

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

176

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

177

Statement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSupplementaryinformation 
 
 
 
 
 
 
 
 
 
 
 
 
Basel III balance sheet credit exposure 
by business cluster and asset class 

Message from our
Chief Executive

Results
presentation

2022 results
commentary

Financial  
results

Segmental
analysis

Income statement
analysis

Statement of financial
position analysis

Supplementary
information

Change
Change
(%)
(%)

Risk
Risk
weighting1
weighting1

Downturn 
Downturn 
expected loss 
expected loss 
(dEL)2
(dEL)2

Nedbank 
Nedbank 
Group
Group
2021
2021

Downturn
Downturn
expected
expected
loss (dEL)2
loss (dEL)2

BEEL3
BEEL3

Nedbank 
Nedbank 
CIB
CIB

Property 
Property 
Finance
Finance

Nedbank 
Nedbank 
Retail and 
Retail and 
Business 
Business 
Banking
Banking

Nedbank 
Nedbank 
Wealth
Wealth

Nedbank 
Nedbank 
Africa 
Africa 
Regions
Regions

Centre
Centre

Nedbank 
Nedbank 
Group
Group
2022
2022

407 217
407 217

172 533
172 533

428 344
428 344

22 150
22 150

–
–

81 234
81 234

938 945
938 945

Specialised lending – HVCRE4
Specialised lending – HVCRE4

5 097
5 097

5 097
5 097

183 822
183 822

55 834
55 834

20 060
20 060

59
59

41
41

Specialised lending – IPRE5
Specialised lending – IPRE5

108 649
108 649

108 513
108 513

1 512
1 512

5 177
5 177

Specialised lending – project finance
Specialised lending – project finance

43 016
43 016

5 062
5 062

8 881
8 881

8 521
8 521

5 031
5 031

38 734
38 734

13
13

21
21

370
370

3 089
3 089

40 869
40 869

1 736
1 736

20
20

1 793
1 793

42
42

1
1

158 640
158 640

17 252
17 252

155 053
155 053

156
156

3 601
3 601

9 507
9 507

60
60

146
146

32 930
32 930

1 667
1 667

172
172

19
19

203 960
203 960

81 215
81 215

5 138
5 138

115 338
115 338

43 016
43 016

47 667
47 667

8 901
8 901

10 314
10 314

86 444
86 444

42 336
42 336

168 160
168 160

17 312
17 312

155 199
155 199

34 618
34 618

370
370

172
172

 Rm
 Rm

AIRB Approach
AIRB Approach

Corporate 
Corporate 

SME – corporate
SME – corporate

Public sector entities
Public sector entities

Local governments and municipalities
Local governments and municipalities

Sovereign 
Sovereign 

Banks 
Banks 

Retail mortgage
Retail mortgage

Retail revolving credit 
Retail revolving credit 

Retail – other 
Retail – other 

SME – retail
SME – retail

Securities firms
Securities firms

Securitisation exposure 
Securitisation exposure 

TSA6
TSA6

Corporate 
Corporate 

SME – corporate
SME – corporate

Public sector entities
Public sector entities

Local government and municipalities
Local government and municipalities

Sovereign
Sovereign

Banks
Banks

Retail mortgage 
Retail mortgage 

Retail revolving credit
Retail revolving credit

Retail – other 
Retail – other 

SME – retail 
SME – retail 

PiPs
PiPs

Non-regulated entities
Non-regulated entities

17 502
17 502

168
168

35 006
35 006

32 254
32 254

–
–

67 428
67 428

168
168

1 514
1 514

9 712
9 712

17 475
17 475

5 589
5 589

464
464

252
252

14
14

52
52

75
75

4 062
4 062

441
441

44
44

6 226
6 226

8 751
8 751

7 223
7 223

256
256

2 723
2 723

2 528
2 528

123
123

4 062
4 062

1 682
1 682

441
441

44
44

15 938
15 938

26 226
26 226

12 812
12 812

256
256

3 187
3 187

2 780
2 780

189
189

17 577
17 577

Total Basel III balance sheet exposure7
Total Basel III balance sheet exposure7

424 719
424 719

172 533
172 533

428 639
428 639

57 170
57 170

32 377
32 377

81 234
81 234

1 024 139
1 024 139

100,00
100,00

dEL (AIRB Approach)
dEL (AIRB Approach)

Expected loss performing book
Expected loss performing book

BEEL on defaulted advances 
BEEL on defaulted advances 

IFRS impairment on AIRB loans and 
IFRS impairment on AIRB loans and 
advances
advances

Excess of downturn expected loss over 
Excess of downturn expected loss over 
eligible provisions8
eligible provisions8

1 Risk weighting is shown as a percentage of exposure at default (EAD) for the AIRB Approach and as a percentage of total credit extended for The Standardised 
1 Risk weighting is shown as a percentage of exposure at default (EAD) for the AIRB Approach and as a percentage of total credit extended for The Standardised 

Approach (TSA).
Approach (TSA).

2 dEL is in relation to performing loans and advances.
2 dEL is in relation to performing loans and advances.
3 Best estimate of expected loss (BEEL) is in relation to defaulted loans and advances. 
3 Best estimate of expected loss (BEEL) is in relation to defaulted loans and advances. 
4 High-volatility commercial real estate.
4 High-volatility commercial real estate.
5
5

Income-producing real estate.
Income-producing real estate.

6 A portion of the legacy Imperial Bank book in Nedbank RBB, Nedbank Private Wealth (UK) and the non-South African banking entities in Africa are covered by TSA.
6 A portion of the legacy Imperial Bank book in Nedbank RBB, Nedbank Private Wealth (UK) and the non-South African banking entities in Africa are covered by TSA.
7 Balance sheet credit exposure includes on-balance-sheet, repurchase and resale agreements and derivative exposure.
7 Balance sheet credit exposure includes on-balance-sheet, repurchase and resale agreements and derivative exposure.
8 Excess impairments compared to downturn expected loss for IRB exposures total R966m at 31 December 2022. However, in line with the Bank’s Act Regulations the 
8 Excess impairments compared to downturn expected loss for IRB exposures total R966m at 31 December 2022. However, in line with the Bank’s Act Regulations the 
total amount that may be included in tier 2 unimpaired reserve funds is limited to 0,6% of total IRB risk-weighted assets, which amounts to R2 576m at 31 December 
total amount that may be included in tier 2 unimpaired reserve funds is limited to 0,6% of total IRB risk-weighted assets, which amounts to R2 576m at 31 December 
2022 (2021: R2 587m). 
2022 (2021: R2 587m). 

Mix
Mix
(%)
(%)

91,68
91,68

19,92
19,92

0,50
0,50

11,26
11,26

4,20
4,20

4,65
4,65

0,87
0,87

1,01
1,01

8,44
8,44

4,13
4,13

16,42
16,42

1,69
1,69

15,15
15,15

3,38
3,38

0,04
0,04

0,02
0,02

6,58
6,58

0,40
0,40

0,16
0,16

0,04
0,04

0,00
0,00

1,56
1,56

2,56
2,56

1,25
1,25

0,02
0,02

0,31
0,31

0,27
0,27

0,02
0,02

1,72
1,72

6,19
6,19

10,74
10,74

0,11
0,11

2,14
2,14

(5,62)
(5,62)

5,07
5,07

(35,25)
(35,25)

(6.01)
(6.01)

1,10
1,10

36,86
36,86

8,32
8,32

4,63
4,63

5,35
5,35

0,57
0,57

38,37
38,37

40,64
40,64

94,03
94,03

29,39
29,39

50,64
50,64

54,84
54,84

43,05
43,05

47,00
47,00

12,02
12,02

43,83
43,83

27,46
27,46

65,29
65,29

50,23
50,23

41,72
41,72

44,47
44,47

(46,69)
(46,69)

143,15
143,15

(8,85)
(8,85)

51,59
51,59

151,79
151,79

40,42
40,42

91,50
91,50

78,23
78,23

74,35
74,35

17,56
17,56

38,82
38,82

40,73
40,73

65,45
65,45

86,79
86,79

(31,42)
(31,42)

59,80
59,80

80,53
80,53

103,93
103,93

(15,16)
(15,16)

0,78
0,78

(9,24)
(9,24)

(18,73)
(18,73)

(18,51)
(18,51)

(22,30)
(22,30)

1,25
1,25

6,51
6,51

4,63
4,63

BEEL3
BEEL3

14 000
14 000

750
750

167
167

693
693

132
132

536
536

324
324

26
26

1 933
1 933

1 587
1 587

6 946
6 946

906
906

8 490
8 490

1 601
1 601

52
52

233
233

148
148

243
243

20
20

21
21

21
21

63
63

786
786

823
823

3 967
3 967

512
512

8 499
8 499

16 681
16 681

888 184
888 184

940
940

44
44

197
197

160
160

331
331

29
29

44
44

19
19

98
98

955
955

949
949

4 177
4 177

556
556

2 132
2 132

257
257

515
515

135
135

733
733

243
243

39
39

20
20

2 023
2 023

1 765
1 765

7 938
7 938

881
881

184 184
184 184

5 132
5 132

112 926
112 926

45 578
45 578

45 366
45 366

13 746
13 746

10 973
10 973

85 502
85 502

30 933
30 933

155 242
155 242

16 545
16 545

147 311
147 311

34 423
34 423

323
323

73 971
73 971

5 923
5 923

1 053
1 053

244
244

22
22

18 786
18 786

26 023
26 023

14 116
14 116

315
315

3 911
3 911

3 578
3 578

187
187

16 503
16 503

8 499
8 499

16 681
16 681

978 845
978 845

8 490
8 490

14 000
14 000

25 180
25 180

8 498
8 498

16 681
16 681

(26 146)
(26 146)

(966)
(966)

22 489
22 489

8 490
8 490

14 000
14 000

(24 985)
(24 985)

(2 496)
(2 496)

178

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

179

Statement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSupplementaryinformation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nedbank Limited consolidated statement 
of comprehensive income
for the year ended 31 December

Rm

Interest and similar income

Interest expense and similar charges

Net interest income

Non-interest revenue and income

Net commission and fee income

   Commission and fee revenue

   Commission and fee expense

Net insurance income

Fair-value adjustments

Net trading income

Equity revaluation gains

Investment income

Net sundry income

Share of gains of associate companies 

Total income

Impairments charge on financial instruments

Net income

Total operating expenses

Indirect taxation

Change
%

26

40

11

12

27

11

16

11

8

7

Impairments charge on non-financial instruments and other losses

>(100)

(50)

Profit before direct taxation

Total direct taxation

Direct taxation 

Taxation on impairments charge on non-financial instruments and other losses

19

9

14 681

3 378

3 362

16

Profit for the year

22

11 303

9 248

78 612

45 224

33 388

21 050

62 452

32 348

30 104

18 801

16 144

14 838

20 229

(4 085)

(47)

171

3 403

776

103

500

100

54 538

7 154

47 384

31 751

1 002

18 012

(3 174)

15

(827)

3 654

516

98

507

79

48 984

6 169

42 815

29 314

935

205

12 361

3 113

3 175

(62)

2022

2021

Rm

Change
%

2022

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2021

560

222

9

9

322

(2)

Other comprehensive (loss)/income (OCI) net of taxation

>(100)

(496)

Items that may subsequently be reclassified to profit or loss

Exchange differences on translating foreign operations

Debt investments at FVOCI – net change in fair value

Items that may not subsequently be reclassified to profit or loss 

Property revaluations

Remeasurements on long-term employee benefit assets

Equity instruments at FVOCI – net change in fair value

(110)

132

(160)

(359)

1

Total comprehensive income for the year

Profit attributable to:

– Ordinary and preference shareholders 

– Non-controlling interest – ordinary shareholders

Profit for the year

Total comprehensive income attributable to:

– Ordinary and preference shareholders 

– Non-controlling interest – ordinary shareholders

Total comprehensive income for the year

Headline earnings reconciliation

Profit attributable to ordinary shareholders 

Less: Non-headline earnings items 

Impairments charge on non-financial instruments and other losses

Taxation on impairments charge on non-financial instruments and other losses

10

22

22

10

10

23

>100

10 807

9 808

11 300

3

11 303

10 804

3

10 807

11 194

34

50

(16)

9 246

2

9 248

9 806

2

9 808

9 121

(143)

(205)

62

Headline earnings attributable to ordinary and preference shareholders

20

11 160

9 264

Nedbank Limited consolidated financial highlights
for the year ended

Rm

ROE (%)

ROA (%)

NII to average interest-earning banking assets (%)

CLR – banking advances (%)

Cost-to-income ratio

2022

2021

13,9

1,00

3,93

0,90

58,2

12,2

0,86

3,77

0,81

59,8

180

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

181

Statement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSupplementaryinformation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nedbank Limited consolidated statement 
of financial position
at 31 December

Definitions

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Segmental
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Change
%

2022

2021
(restated)1,2

12-month expected credit loss (ECL) This expected credit loss represents an ECL that results from default events on financial 
instruments occurring within the 12 months after the reporting date (or a shorter period if the expected life of the financial 
instrument is less than 12 months), weighted by the probability of the defaults occurring.

Rm

Assets

Cash and cash equivalents

Other short-term securities

Derivative financial instruments

Government securities

Other dated securities

Banking loans and advances

Trading loans and advances 

Other assets

Current taxation assets

Investment securities

Non-current assets held for sale

Investments in associate companies

Deferred taxation assets

Property and equipment

Long-term employee benefit assets

Intangible assets

Total assets

Total equity and liabilities

Ordinary share capital

Ordinary share premium

Reserves

Total equity attributable to equity holders of the parent

Holders of participating preference shares

Holders of additional tier 1 capital instruments

Non-controlling interest attributable to ordinary shareholders

Total equity

Derivative financial instruments

Amounts owed to depositors

Provisions and other liabilities

Current taxation liabilities 

Deferred taxation liabilities

Long-term debt instruments

Total liabilities

Total equity and liabilities 

8

26

(78)

6

59

7

(8)

17

40

6

(70)

9

(38)

4

(6)

(5)

4

7

5

(14)

10

23

6

(74)

7

(7)

(12)

56

(11)

3

4

36 950

42 043

8 522

34 056

33 425

38 840

156 325

147 297

1 820

1 144

840 269

786 841

46 605

6 770

59

7 252

38

1 031

354

9 467

3 982

9 594

50 431

5 798

42

6 867

127

944

573

9 140

4 216

10 142

1 171 081

1 129 883

28

20 073

64 842

28

20 073

60 694

84 943

80 795

51

10 219

16

95 229

9 182

59

9 319

13

90 186

35 623

1 003 663

933 870

12 939

13 939

228

187

260

120

49 653

55 885

1 075 852

1 039 697

1 171 081

1 129 883

1 During 2022 the group reviewed its presentation of long-term employee benefits (LTEB) in the statement of financial position (SOFP). As a result of the review, it 

was noted that the LTEB qualifying insurance policies were incorrectly presented on a gross basis in the SOFP. In terms of IAS 19 qualifying insurance policies were 
required to be accounted for as plan assets (on a net basis) in the 2021 SOFP. As a result, the comparative assets and liabilities have been restated by R2 271m.

2 During 2022 the group identified a one-day delay in the sweep on the cash management deposit account and the debtor funding account. The delay resulted in the 
unswept balances being included incorrectly under cash management deposits (liability) and debtors (asset), and the affected line items were therefore overstated. 
The sweep eliminates the cash management deposit account and the debtor funding account. As a result, the comparative assets and liabilities have been restated 
by R3 866m and the opening 1 January 2021 assets and liabilities restated by R3 390m respectively.

Assets under administration (AUA) (Rm) Market value of assets held in custody on behalf of clients.

Assets under management (AUM) (Rm) Market value of assets managed on behalf of clients.

Basic earnings per share (cents) Attributable income divided by the weighted-average number of ordinary shares. 

Black persons A generic term that refers to South African citizens who are African, Coloured or Indian.

Central counterparty (CCP) A clearing house that interposes itself between counterparties for contracts traded in one or more 

financial markets, becoming the buyer to every seller and the seller to every buyer, thereby ensuring the future performance of 
open contracts.

Common-equity tier 1 (CET1) capital adequacy ratio (%) CET1 regulatory capital, including unappropriated profit, as a percentage of 

total risk-weighted assets.

Cost-to-income ratio (%) Total operating expenses as a percentage of total income, being net interest income, non-interest revenue 

and income, and share of profits or losses from associates and joint arrangements. 

Coverage (%) On-balance-sheet ECLs divided by on-balance-sheet gross banking loans and advances. Coverage excludes ECLs on 

off-balance-sheet amounts, ECL and gross banking loans and advances on the fair-value-through-other-comprehensive-income 
(FVOCI) portfolio, and loans and advances measured at fair value through profit or loss (FVTPL).

Credit loss ratio (CLR) (% or bps) The income statement impairment charge on banking loans and advances as a percentage of daily 
average gross banking loans and advances. Includes the ECL recognised in respect of the off-balance-sheet portion of loans 
and advances.

Default In line with the Basel III definition, default occurs in respect of a client in the following instances:

•  When the bank considers that the client is unlikely to pay their credit obligations to the bank in full without the bank having 

recourse to actions such as realising security (if held).

•  When the client is past due for more than 90 days on any material credit obligation to the bank. Overdrafts will be considered 

as being past due if the client has breached an advised limit or has been advised of a limit smaller than the current 
outstanding amount.

•  In terms of the Nedbank Group Credit Policy, when the client is placed under business rescue in accordance with the Companies 
Act, 71 of 2008, and when the client requests a restructure of their facilities as a result of financial distress, except where debtor 
substitution is allowable in terms of the regulations. 

At a minimum a default is deemed to have occurred where a material obligation is past due for more than 90 days or a client 
has exceeded an advised limit for more than 90 days. A stage 3 impairment is raised against such a credit exposure due to a 
significant perceived decline in the credit quality.

For retail portfolios this is product-centred, and a default would therefore be for a specific advance. For all other portfolios, 
except specialised lending, it is client- or borrower-centred, meaning that should any transaction with a legal-entity borrower 
default, all transactions with that legal-entity borrower would be treated as having defaulted.

To avoid short-term volatility, Nedbank employs a six-month curing definition where subsequent defaults will be an extension of 
the initial default.

Diluted headline earnings per share (DHEPS) (cents) Headline earnings divided by the weighted-average number of ordinary shares, 

adjusted for potential dilutive ordinary shares.

Directive 1/2020 A directive from the Prudential Authority (PA) that provides temporary measures to aid compliance with the liquidity 

coverage ratio during the Covid-19 pandemic stress period. The PA deemed it appropriate to amend the minimum liquidity 
coverage ratio (LCR) requirement temporarily to 80%, with effect from 1 April 2020.

Directive 2/2020 A directive from the PA that provides temporary capital relief to alleviate risks posed by the Covid-19 pandemic. 

The PA has implemented measures to reduce the specified minimum requirement of capital and reserve funds to be maintained 
by banks, to provide temporary capital relief to enable banks to counter economic risks to the financial system as a whole and to 
individual banks. These measures are intended to provide relief to banks in response to the Covid-19 pandemic, thereby enabling 
banks to continue providing credit to the real economy during this period of financial stress.

Directive 3/2020 A directive from the PA that implements measures to ensure that various types of relief to qualifying borrowers that 
were up to date at 29 February 2020, such as payment holidays, do not result in unintended consequences such as inappropriate 
higher capital requirements. The PA has provided temporary relief for qualifying loans from portions of Directive 7/2015 dealing 
with distressed restructures. Importantly, this relief covers retail, small and medium enterprises (SMEs) and corporate loans, 
including all specialist asset classes such as commercial property.

182

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

183

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Directive 7/2015 A directive from the PA that provides clarity on how banks should identify restructured credit exposures and how 

Non-interest revenue and income (NIR) to total income (%) Non-interest revenue and income as a percentage of total income, 

these exposures should be treated for purposes of the definition of default.

Dividend cover (times) Headline earnings per share divided by dividend per share.

excluding the impairments charge on loans and advances and share of gains or losses of associate companies.

Number of shares listed (number) Number of ordinary shares in issue, as listed on the JSE.

Economic profit (EP) (Rm) Headline earnings less the cost of equity (total equity attributable to equity holders of the parent, less 

Off-balance-sheet exposure Undrawn loan commitments, guarantees and similar arrangements that expose the group to credit risk.

goodwill, multiplied by the group's cost-of-equity percentage).

Effective taxation rate (%) Direct taxation as a percentage of profit before direct taxation, excluding impairments charged on 

non-financial instruments and sundry gains or losses.

Earnings per share (EPS) (cents) Earnings attributable to ordinary shareholders, divided by the weighted-average number of ordinary 

shares in issue.

Expected credit losses Difference between all contractual cash flows that are due to the bank in terms of the contract and all the cash 
flows that the bank expects to receive (ie all cash shortfalls), discounted at the original effective interest rate related to default 
events on financial instruments that are possible within 12 months after the reporting date (stage 1) or that result from all possible 
default events over the life of the financial instrument (stage 2 and 3).

Forward-looking economic expectations The impact of forecast macroeconomic conditions in determining a SICR and ECL.

Guidance Note 4/2020 A guidance note from the South African Reserve Bank that recommends banks no longer make dividend 

distributions on ordinary shares, to conserve capital in light of the negative economic impact of the Covid-19 pandemic and the 
temporary regulatory-capital relief provided.

Guidance Note 3/2021 A guidance note from the South African Reserve Bank that recommends banks be prudent and consider the 
adequacy of their current and forecast capital and profitability levels, internal capital targets and risk appetite, as well as current 
and potential future risks posed by the ongoing pandemic, when making distributions of dividends on ordinary shares and the 
payment of cash bonuses to executive officers and material risk-takers. Guidance Note 3/2021 replaces Guidance Note 4/2020.

Headline earnings (Rm) The profit attributable to equity holders of the parent, excluding specific separately identifiable 

remeasurements, net of related tax and non-controlling interests.

Headline earnings per share (HEPS) (cents) Headline earnings divided by the weighted-average number of ordinary shares in issue.

High-quality liquid assets (HQLA) Assets that can be converted easily and immediately into cash at little or no loss of value.

Lifetime ECL The ECL of default events between the reporting date and the end of the lifetime of the financial asset, weighted by the 

probability of the defaults occurring.

Life insurance embedded value (Rm) The embedded value (EV) of the covered business is the discounted value of the projected future 

after-tax shareholder earnings arising from covered business in force at the valuation date, plus the adjusted net worth.

Life insurance value of new business (Rm) A measure of the value added to a company as a result of writing new business. Value of 

new business (VNB) is calculated as the discounted value, at the valuation date, of projected after-tax shareholder profit from 
covered new business that commenced during the reporting period, net of frictional costs and the cost of non-hedgeable risk 
associated with writing new business, using economic assumptions at the start of the reporting period.

Loss-given default The estimated amount of credit losses when a borrower defaults on a loan.

Net asset value (NAV) (Rm) Total equity attributable to equity holders of the parent.

Net asset value (NAV) per share (cents) NAV divided by the number of shares in issue, excluding shares held by group entities at the 

end of the period.

Net interest income (NII) to average interest-earning banking assets (AIEBA) (%) NII as a percentage of daily average total assets, 

excluding trading assets. Also called net interest margin (NIM).

Net monetary gain/(loss) (Rm) Represents the gain or loss in purchasing power of the net monetary position (monetary assets less 

monetary liabilities) of an entity operating in a hyperinflation environment.

Ordinary dividends declared per share (cents) Total dividends to ordinary shareholders declared in respect of the current period.

Performing stage 3 loans and advances (Rm) Loans that are up to date (not in default) but are classified as having defaulted due to 

regulatory requirements, ie Directive 7/2015 or the curing definition.

Preprovisioning operating profit (PPOP) (Rm) Headline earnings plus direct taxation plus impairment charge on loans and advances.

Price/earnings ratio (historical) Closing share price divided by the headline earnings, multiplied by total days in the year, divided by total 

days in the period.

Price-to-book ratio (historical) Closing share price divided by the net asset value per share. 

Profit attributable to equity holders of the parent (Rm) Profit for the period less non-controlling interests pertaining to ordinary 

shareholders, preference shareholders and additional tier 1 capital instrument noteholders.

Profit for the period (Rm) Income statement profit attributable to ordinary shareholders of the parent before non-controlling interests.

Return on assets (ROA) (%) Net contribution (headline earnings) divided by the average daily assets, multiplied by the total days in the 

year, divided by the total days in the period.

Return on equity (ROE) (%) Headline earnings as a percentage of daily average ordinary shareholders’ equity.

Return on cost of ETI investment (%) Headline earnings from the group’s ETI investment pre-funding costs divided by the group’s 

original cost of investment (R6 265m).

Return on tangible equity (%) Headline earnings as a percentage of daily average ordinary shareholders' equity, less intangible assets.

Return on risk-weighted assets (RWA) (%) Headline earnings as a percentage of monthly average risk-weighted assets.

Risk-weighted assets (RWA) (Rm) On-balance-sheet and off-balance-sheet exposures after having applied prescribed risk weightings 

according to the relative risk of the counterparty.

SME loan guarantee scheme An initiative by National Treasury and the South African Reserve Bank, in partnership with participating 

commercial banks, aimed at giving financial support to SMEs affected by the lockdown. 

Stage 1 Financial assets for which the credit risk (risk of default) at the reporting date has not significantly increased since 

initial recognition.

Stage 2 Financial assets for which the credit risk (risk of default) at the reporting date has significantly increased since 

initial recognition.

Stage 3 Any advance or group of loans and advances that has triggered the Basel III definition of default criteria, in line with South 

African banking regulations. At a minimum, a default is deemed to have occurred where a material obligation is past due for more 
than 90 days or a client has exceeded an advised limit for more than 90 days. A stage 3 impairment is raised against such a credit 
exposure due to a significant perceived decline in the credit quality.

Stage 3 ECL (Rm) ECL for banking loans and advances that have been classified as stage 3 advances.

Tangible net asset value (Rm) Equity attributable to equity holders of the parent, excluding intangible assets.

Tangible net asset value per share (cents) Tangible NAV divided by the number of shares in issue, excluding shares held by group 

entities at the end of the period.

Tier 1 capital adequacy ratio (CAR) (%) Tier 1 regulatory capital, including unappropriated profit, as a percentage of total 

risk-weighted assets.

Total capital adequacy ratio (CAR) (%) Total regulatory capital, including unappropriated profit, as a percentage of total 

risk-weighted assets.

Total income growth rate less expenses growth rate (JAWS ratio) (%) Measure of the extent to which the total income growth rate 

exceeds the total operating expenses growth rate.

Value in use (VIU) (Rm) The present value of the future cash flows expected to be derived from an asset or cash-generating unit.

Weighted-average number of shares (number) The weighted-average number of ordinary shares in issue during the period listed on 

the JSE.

184

Nedbank Group Annual Results 2022

Nedbank Group Annual Results 2022

185

Statement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSupplementaryinformationAbbreviations and acronyms

Company details

AFR available financial resources
AGM annual general meeting
AI artificial intelligence
AIEBA average interest-earning banking assets
AIRB advanced internal ratings-based
AMA advanced measurement approach
AML anti-money-laundering
API application programming interface
AUA assets under administration 
AUM assets under management
BBBEE broad-based black economic empowerment
BEE black economic empowerment
bn billion
bps basis point(s)
CAGR compound annual growth rate
CAR capital adequacy ratio
CASA current account savings account
CCP central counterparty
CET1 common-equity tier 1 
CIB Corporate and Investment Banking
CIPC Companies and Intellectual Property Commission
CLR credit loss ratio
COE cost of equity
CPI consumer price index
CPF commercial-property finance
CSI corporate social investment
CVP client value proposition
CX client experience
DHEPS diluted headline earnings per share
D-SIB domestic systemically important bank
ECL expected credit loss
EE employment equity
ELB entry-level banking
EP economic profit
EPS earnings per share
ESG environmental, social and governance
EV embedded value
ETI Ecobank Transnational Incorporated
FCTR foreign currency translation reserve
FSC Financial Sector Code
FSCA Financial Sector Conduct Authority
FVOCI fair value through other comprehensive income
FVTPL fair value through profit or loss
FX foreign exchange
GDP gross domestic product
GFC great financial crisis
GLAA gross loans and advances
GLC great lockdown crisis
GOI gross operating income
HE headline earnings
HEPS headline earnings per share
HQLA high-quality liquid asset(s)
IAS International Accounting Standard(s)
ICAAP Internal Capital Adequacy Assessment Process
IFRS International Financial Reporting Standard(s)
ILAAP Internal Liquidity Adequacy Assessment Process
IMF International Monetary Fund
JIBAR Johannesburg Interbank Agreed Rate
JSE JSE Limited
LAA loans and advances
LAP liquid-asset portfolio
LCR liquidity coverage ratio
LIBOR London Interbank Offered Rate
LTI long-term incentive
m million
M&A mergers and acquisitions

186

Nedbank Group Annual Results 2022

MFC Motor Finance Corporation (vehicle finance division of Nedbank)
MRC minimum required capital
MZN Mozambican metical
N/A not applicable
Nafex Nigerian Autonomous Foreign Exchange Rate 
Fixing Methodology
NAR Nedbank Africa Regions
NCA National Credit Act, 34 of 2005
NCD negotiable certificate of deposit
NCOF net cash outflows
NGN Nigerian naira
NII net interest income
NIR non-interest revenue and income
NIM net interest margin
NPL non-performing loan(s)
NPS Net Promoter Score
NSFR net stable funding ratio
nWoW new Ways of Work
OCI other comprehensive income
OM Old Mutual
PA Prudential Authority 
PAT profit after tax
PAYU pay-as-you-use account
plc public limited company
PPOP preprovisioning operating profit
PRMA postretirement medical aid
R rand
RBB Retail and Business Banking
Rbn South African rand expressed in billions
REIPPPP Renewable Energy Independent Power Producer 
Procurement Programme
REITs real estate investment trusts
Rm South African rand expressed in millions
ROA return on assets
ROE return on equity
RORWA return on risk-weighted assets
RPA robotic process automation
RRB Retail Relationship Banking
RTGS real-time gross settlement
RWA risk-weighted assets
SA South Africa
SAcsi South African Customer Satisfaction Index
SADC Southern African Development Community
SAICA South African Institute of Chartered Accountants 
S&P Standard & Poor’s
SARB South African Reserve Bank
SDGs Sustainable Development Goals
SICR significant increase in credit risk
SME small to medium enterprise
STI short-term incentive
TSA the standardised approach
TTC through the cycle
UK United Kingdom
UN United Nations
USA United States of America
USD United States dollar (currency code)
USSD unstructured supplementary service data
VAF vehicle and asset finance
VaR value at risk
VIU value in use
VNB value of new business
YES Youth Employment Service
yoy year on year
ytd year to date
ZAR South African rand (currency code)

Nedbank Group Limited
Incorporated in the Republic of SA
Registration number 1966/010630/06

Registered office
Nedbank Group Limited, Nedbank 135 Rivonia Campus, 
135 Rivonia Road, Sandown, Sandton, 2196
PO Box 1144, Johannesburg, 2000

Transfer secretaries in SA
JSE Investor Services Proprietary Limited, 
One Exchange Square, Gwen Lane, Sandown, Sandton, 2196 
(from 13 March 2023)

PO Box 4844, Marshalltown, 2000, SA

Namibia
Transfer Secretaries Proprietary Limited
Robert Mugabe Avenue No 4, Windhoek, Namibia
PO Box 2401, Windhoek, Namibia

Instrument codes
Nedbank Group ordinary shares
NED
JSE share code:

NSX share code:

A2X share code:

NBK

NED

ISIN:

ZAE000004875

JSE alpha code:

ADR code:

ADR CUSIP:

NEDI

NDBKY

63975K104

For more information contact
Investor Relations
Email: NedGroupIR@nedbank.co.za

Mike Davis
Chief Financial Officer
Email: MichaelDav@nedbank.co.za

Alfred Visagie
Executive Head, Investor Relations
Tel: +27 (0)10 234 5329

Company Secretary: 
Sponsors in SA: 

J Katzin

Merrill Lynch SA Proprietary Limited t/a BofA Securities

Nedbank Corporate and Investment Banking, a division of Nedbank Limited

Sponsor in Namibia

Old Mutual Investment Services (Namibia) Proprietary Limited

Disclaimer
Nedbank Group has acted in good faith and has made every reasonable effort to ensure the accuracy and completeness of the information contained in 
this document, including all information that may be defined as ‘forward-looking statements’ within the meaning of US securities legislation.

Forward-looking statements may be identified by words such as ‘believe’, ‘anticipate’, ‘expect’, ‘plan’, ‘estimate’, ‘intend’, ‘project’, ‘target’, ‘predict’ 
and ‘hope’.

Forward-looking statements are not statements of fact, but statements by the management of Nedbank Group based on its current estimates, 
projections, expectations, beliefs and assumptions regarding the group’s future performance.

No assurance can be given that forward-looking statements will be correct and undue reliance should not be placed on such statements.

The risks and uncertainties inherent in the forward-looking statements contained in this document include, but are not limited to, changes to IFRS 
and the interpretations, applications and practices subject thereto as they apply to past, present and future periods; domestic and international 
business and market conditions such as exchange rate and interest rate movements; changes in the domestic and international regulatory and 
legislative environments; changes to domestic and international operational, social, economic and political risks; and the effects of both current and 
future litigation.

Nedbank Group does not undertake to update any forward-looking statements contained in this document and does not assume responsibility for any 
loss or damage arising as a result of the reliance by any party thereon, including, but not limited to, loss of earnings, or profits, or consequential loss 
or damage.

Statement of financialposition analysisIncome statementanalysisSegmentalanalysisFinancial  results2022 resultscommentaryResultspresentationMessage from ourChief ExecutiveSupplementaryinformation 
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