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FY2019 Annual Report · Nextracker
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AN N UAL  R E P O RT & ACCO U NT S

JAN UARY 2020

CONTENTS

Chief	Executive’s	Review

Strategic 
Report
3	
54	 Business	Model
56	 Key	Performance	Indicators
58	 Risks	and	Uncertainties
65	 Viability	Assessment
66	 Corporate	Responsibility
73	 Section	172	Statement

Financial  
Statements
Group Financial Statements
132	 Consolidated	Income	Statement
133	 	Consolidated	Statement	of	
Comprehensive	Income
134	 Consolidated	Balance	Sheet
135	 	Consolidated	Statement	of	Changes	

in	Equity

136	 Consolidated	Cash	Flow	Statement
137	 Group	Accounting	Policies
149	 	Notes	to	the	Consolidated	
Financial	Statements 

Parent Company Financial Statements
194	 Parent	Company	Balance	Sheet
195	 	Parent	Company	Statement	of	

Changes	in	Equity

196	 	Notes	to	the	Parent	Company	

Financial	Statements

Governance
80	 Directors’	Biographies
82	

	Directors’	Responsibilities 
Statement

83	 Corporate	Governance	Report
90	 Nomination	Committee	Report
91	 Audit	Committee	Report
96	 Remuneration	Report
122	 Directors’	Report
124	 Independent	Auditor’s	Report

Shareholder 
Information
199	 Half	Year	and	Segment	Analysis
200	 Five	Year	History
201	 Glossary
204	 Notice	of	Meeting
216	 Other	Shareholder	Information

FINANCIAL 
HIGHLIGHTS

TOTAL SALES*  APM  
Underlying continuing business

Jan 16†

Jan 17

Jan 18

Jan 19

Jan 20

+3.3%

n
b
1
4
£

.

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4
£

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.

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£

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4
.
4
£

PROFIT BEFORE TAX  APM
Underlying continuing business

Jan 16†

Jan 17

Jan 18

Jan 19

Jan 20

+0.8%

m
1
2
8
£

m
0
9
7
£

m
6
2
7
£

m
3
2
7
£

m
9
2
7
£

EARNINGS PER SHARE  APM
Underlying

Jan 16†

Jan 17

Jan 19

Jan 18

Jan 20

+5.6%

.

p
5
2
4
4

.

p
3
1
4
4

.

p
7
6
1
4

.

P
3
5
3
4

p
8
.
9
5
4

FINANCIAL HIGHLIGHTS  
ON STATUTORY BASIS

Total revenue (£bn)
Profit before tax (£m)
Earnings per share (p)

Jan 20
4.3
749
472.4

Jan 19
4.2
734
441.7

* 

 Total  sales  are  VAT  exclusive  sales  and  include  the  full 
value  of  commission-based  sales  and  interest  income 
(refer to Note 1 to the financial statements)
 Sales,  profit  and  EPS  figures  for  Jan  16  are  shown  on  a 
comparable 52 week basis
APM    Alternative Performance Measure

† 

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1

 
 
 
 
 
STRATEGIC 
REPORT

3 

Chief Executive’s Review

54  Business Model

56  Key Performance Indicators

58  Risks and Uncertainties

65  Viability Assessment

66  Corporate Responsibility

73  Section 172 Statement

2

FINANCIAL HEADLINES 
NEXT Brand full price sales1 were up +4.0% and Brand total sales2 (including markdown sales) were 
up +3.5% on last year.  Group profit before tax was up +0.8% and Earnings Per Share (EPS) were up 
+5.6% on last year.  Group profit of £728.5m was just ahead of the guidance of £727m given in our
January 2020 Trading Statement due to better than expected full price sales in January.

TOTAL SALES £m 
Online 
Retail 
Finance 

Brand 
Other3 

Total Group sales 

Jan 2020 
2,146.6 
1,851.9 
268.7 

4,267.2 
94.6 

4,361.8 

Jan 2019 
1,918.8 
1,955.1 
250.3 

4,124.2 
96.7 

4,220.9 

PROFIT £m and EPS (excluding IFRS 16) 

Jan 2020 

Jan 2019 

Online 

Retail 
Finance (after funding costs)4 

Brand 
Other5 
Recharge of interest to Finance4

Operating profit 

Net external interest 

Profit before tax 

Taxation 

Profit after tax 

Earnings Per Share 

399.6 

163.9 

146.7 

710.2 

25.6 

36.3 

772.1 

(43.6) 

728.5 

(134.6) 

593.9 

459.8p 

352.6 

212.3 

127.3 

692.2 

35.8 

34.0 

762.0 

(39.1) 

722.9 

(132.5) 

590.4 

435.3p 

+11.9%
- 5.3%
+7.3%

+3.5%

+3.3%

+13.3%

- 22.8%

+15.3%

+2.6%

+1.3%

+0.8%

+5.6%

Statutory sales were up +2.4% and profit before tax, including the effect of IFRS 16, was up +2.0%. 

STATUTORY BASIS £m and EPS 

Sales 

Profit before tax 

Profit after tax 

Earnings Per Share 

Jan 2020 

4,266.2 

748.5 

610.2 

472.4p 

Jan 2019 

4,167.4 

733.6 

599.1 

441.7p 

+2.4%

+2.0%

+1.9%

+7.0%

The financial information in pages 5 to 49 do not reflect the impact of IFRS 16, Leases.  The impact of 
IFRS 16 is provided in Appendix 1 on page 50 and Note 32 of the financial statements.  

1 Full price sales are VAT exclusive sales, excluding items sold in our mid-season, end-of-season Sale events and our Clearance 

operations. These are not statutory sales (refer to Note 1 of the financial statements). 

2 Total  sales  are  VAT  exclusive  sales  including  the  full  value  of  commission  based  sales  (refer  to  Note  1  of  the  

financial statements).  

3 Other sales include NEXT Sourcing external sales, Franchise, Lipsy non-NEXT sales and external Property income.  
4 Finance profit for January 2019 has been restated to reflect a change in the calculation of funding costs. See page 32. 
5 Other profit includes NEXT Sourcing, Franchise, Lipsy and Property management. 

3

Strategic ReportGovernanceFinancial StatementsShareholder InformationRETAIL SALES AND PROFIT 
RETAIL SPACE 
RENT COSTS AND LEASE RENEWALS 
RETAIL STORES IN THE NEXT ONLINE PLATFORM 

CORONAVIRUS - SUMMARY OF IMPACT ASSESSMENT 
CORONAVIRUS IN PERSPECTIVE 
BEYOND THE VIRUS - THE BIG PICTURE 
FOCUS FOR THE YEAR AHEAD 

ONLINE SALES AND PROFIT 
LABEL (UK) 
ONLINE OVERSEAS 
ONLINE WAREHOUSING 
CAPACITY IMPROVEMENTS 
INCREASED INVESTMENT IN SYSTEMS 
ONLINE MARKETING 
DEVELOPING NEW BUSINESS 

TABLE OF CONTENTS 
FINANCIAL HEADLINES ...................................................................................................... 3	
CHIEF EXECUTIVE’S REVIEW - OVERVIEW ................................................................................ 5	
5
6
7
9
NEXT ONLINE .................................................................................................................... 10	
10
13
15
18
19
21
22
23
NEXT RETAIL .................................................................................................................... 25	
25
26
27
29
NEXT FINANCE ................................................................................................................. 30	
30
30
31
32
32
OTHER BUSINESS ACTIVITY .............................................................................................. 33	
33
33
34
34
34
CASH FLOW ..................................................................................................................... 35	
35
35
36
37
37
OUTLOOK FOR SALES AND PROFIT ................................................................................... 38 
38
39
40
44
45
SUMMARY ...................................................................................................................... 49	

NEXT FINANCE SALES AND PROFIT 
CREDIT CUSTOMERS 
BAD DEBT CHARGE 
FINANCE OVERHEADS 
FINANCE BUSINESS BALANCE SHEET AND COST OF FUNDING 

APPROACH TO GUIDANCE IN AN UNFORECASTABLE YEAR 
1. BASE CASE — BEFORE THE CORONAVIRUS IMPACT
2. MODELLING SALES AND COST IMPACT OF CORONAVIRUS
3. CASH FLOW MODEL
4. MITIGATION

NEXT SOURCING 
LIPSY 
INTERNATIONAL RETAIL AND FRANCHISE STORES 
NON-TRADING ACTIVITIES 
PENSION SCHEME 

INTEREST 
TAX 
ORDINARY DIVIDEND 
CAPITAL EXPENDITURE 
BOND, BANK FACILITIES AND NET DEBT 

4

	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
CHIEF EXECUTIVE’S REVIEW - OVERVIEW 

CORONAVIRUS	-	SUMMARY	OF	IMPACT	ASSESSMENT	

As might be expected, we begin with a summary of the risks that coronavirus poses to the business 
and the actions we are taking to weather the storm.  When the pandemic first appeared in China, we 
assumed that the threat was to our supply chain.  It is now very clear that the risk to demand is by far 
the greatest challenge we face and we need to prepare for a significant downturn in sales for the 
duration of the pandemic. 

Levels	of	uncertainty		
We have no experience of a similar crisis so there is no way of predicting the extent that the effect 
coronavirus will have on our Retail and Online sales.  It is not yet clear how widespread the virus will 
be at any one time, how long the pandemic will last and what the medium to long term effect of this 
pandemic will be on consumer behaviour. 

What	we	can	say	
The evidence we have from sales to date in the UK and from our (small) international websites in the 
worst affected countries is that: 

●  Demand will be the biggest issue and although the virus is likely to impact our operations, we 
do not believe this will be as damaging as the very significant drop in sales sustained both in 
Retail and Online. 

●  Online sales are likely to fare better than Retail but will also suffer significant losses.  People 
do not buy a new outfit to stay at home.  There is some evidence from our overseas sites that 
as  restrictions  on  movement  increase,  the  difference  between  Online  and  Retail  sales 
performance widens, with Online picking up a small amount of the business that cannot be 
carried out in store. 

●  Some  product  areas  are  likely  to  fare  better  than  others.    To  date,  our  homeware  and 

childrenswear sales appear to be less affected than our adult clothing lines. 

Priority	
Our priority is to do all we can to keep our workplaces and shops as safe as possible for customers and 
staff.  At the same time we must prepare the business for varying levels of sales declines.  To that end 
we have modelled the effects of differing levels of sales declines along with all the measures we can 
take to ensure that the Company remains within its bond and bank facilities. 

Coronavirus	stress	test	
In our Outlook section (page 38) we have included a detailed stress test that gives the likely cash and 
profit impact for different levels of sales decline.  The scenarios model full price sales losses of £445m, 
£820m and £1bn respectively.  These declines represent -10%, -20% and -25% of our annual turnover. 

Measures	we	can	take	to	conserve	cash	
The stress test details various measures we could take to control costs and conserve cash within the 
business, given differing levels of sales decline.  These potential measures include the suspension of 
our buyback programme, the delay of discretionary capital expenditure, the sale and leaseback of a 
warehouse, the part securitisation of customer receivables, the redemption of a loan to our Employee 
Share Ownership Trust (ESOT) and if necessary, the deferral of our August dividend.  Beyond that we, 
of course, have the option to suspend rather than delay dividends. 

5

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
More detail is given as to how and when we would trigger these actions on page 45.  We should stress 
that we currently believe it is unlikely that we will need to pull all these levers, but we will ensure that 
we have the flexibility to take all measures if the need arises. 

Combined, actions to conserve cash could retain within the business an additional +£835m of cash. 
These actions would mean that should the Company lose -20% of annual full price sales we would still 
have £835m headroom within our current bank and bond facilities at the end of the year.  (See page 
46). 

Conclusion	of	stress	test	
The conclusion of our stress test is that the business could comfortably sustain the loss of more than 
£1bn (25%) of annual full price sales, without exceeding our current bond and bank facilities.  This 
accounts  for  the  business  rates  holiday  announced  by  Government  but  excludes  any  use  of 
Government lending or any measures that may be introduced to help with wages during closure. 

Working	through	the	crisis	
There will be many challenges to our working practices as the pandemic develops and we are putting 
plans in place to protect our most vulnerable employees, comply with differing levels of Government 
restrictions  and  cope  with  illness  throughout  the  business.    In  particular,  we  are  adapting  our 
technology for greater home working and seeking to segregate critical operational teams so as to 
keep all our vital operations and projects on track. 

Sourcing and developing new and exciting product ranges for the back end of the year remains vitally 
important.  This will be a particular challenge because it normally involves a great deal of international 
travel.  Our product teams travel to factories to develop new items and to overseas retail markets for 
inspiration.  Such travel is likely to be impossible as the pandemic progresses.  We are putting in place 
measures to compensate for a lack of face to face contact - video conferencing, online inspiration 
“trips” and more. 

CORONAVIRUS	IN	PERSPECTIVE	

The	continuing	imperative	-	the	mission	to	evolve	
This report begins by discussing the real and immediate threat of coronavirus.  It would be easy for 
us to talk or think of nothing else, but that would be a mistake.  Our sector continues to experience 
profound and lasting structural changes and these changes are not on hold.  Indeed it is possible that 
the pandemic may accelerate the transition to online shopping.  So we cannot afford to neglect our 
continuing efforts to transform every part of our business. 

This process of learning new ways to serve our customers, collaborate with partners and create value 
for  our  shareholders  is  a  task  that  involves  every  function  in  our  business.    Our  buying,  sourcing, 
systems, marketing, warehouse, distribution and store teams are all having to re-invent what we do 
to adapt to a rapidly changing world.   

It  is  the  delivery  of  new  product  ranges,  web  systems,  fulfilment  methods,  marketing  techniques, 
warehouse  capacity,  business  ideas,  partnerships  and  more  that  will  determine  our  longer  term 
destiny.  That requires a culture that embraces change and is not afraid to take risks - no mean feat 
in a crisis. 

The	pandemic	will	end!	
One thing we can be sure of, at some point the pandemic will pass and when the dust settles it will be 
the work we have put into (1) securing the cash resources of the business and (2) moving the business 
forward that will make the difference to the long term future of the Company. 

6

 
 
BEYOND	THE	VIRUS	-	THE	BIG	PICTURE	

The  following  paragraphs  summarise  our  view  of  how  and  why  people  have  been  changing  their 
shopping habits over the last five years and how we are responding to the long term challenges and 
opportunities those changes present.   

The	power	of	choice	and	the	prospect	of	the	high	street	stabilising	
The internet continues to give consumers unprecedented levels of choice without requiring them to 
travel to physical stores.  The ability of retailers to hold stock in single central locations for nationwide 
(and worldwide) distribution means that customers can now access products everywhere that they 
could previously only find in a handful of major shopping locations. 

We believe that it is this proliferation of choice that is the most important advantage that the internet 
brings  to  the  consumer.    Of  course,  the  ability  to  deliver  goods  to  a  customer’s  home  plays  an 
important part in the service Online provides.  But nearly fifty percent of our orders (by volume) are 
delivered to our stores.  So for many people the overriding factor is choice, not the convenience of 
home delivery.   

If  online  trading  were  only  about  home  delivery,  we  might  reasonably  expect  high  street  sales  to 
stabilise and the split between Online and stores to reach a point of equilibrium relatively soon.  But 
if the driver of change is choice then, in our view, that equilibrium is likely to be a long way off and we 
are preparing ourselves for many years of transition. 

The	challenge	posed	by	lower	barriers	to	entry	
In the same way that the internet has allowed customers to access far more brands, it has also allowed 
brands to access far more customers.  The internet has dramatically lowered the barriers to entering 
the retail market, allowing small, niche and new businesses to reach millions of consumers without 
the need to invest in a network of expensive retail shops and all their supporting infrastructure.  This 
is particularly true if they take advantage of trading on aggregation sites like NEXT.  

This is all good news for the consumer and so, in the long run, should be good for our industry; but for 
an  established  retailer,  with  a  relatively  large  UK  market  share,  heavily  invested  in  physical  retail 
assets, this change poses a significant and ongoing challenge. 

Competing	with	ourselves		
The risk for NEXT is that our customers find new ways to buy competing brands whilst we remain 
burdened with expensive retail liabilities (rents, rates, wages etc.).  Our response has been to lean into 
this challenge and actively enable our competitors to reach more customers by selling their product 
on our Online Platform through LABEL.   

We have little doubt that the presence of competing brands increases the competition for our own 
(higher margin) NEXT branded products, but we believe that longer term it is the only way to survive 
in the online world.  There is nowhere to hide on the internet, one way or another our customers will 
find the brands they want.  If they can find what they want on our website they are more likely to 
come back to us, furthering our ambition to be our customers’ first choice for clothing and homeware 
online. 

7

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
	
Overseas	opportunities	
Overseas, the internet also presents us with an unprecedented opportunity to leverage our Online 
assets and profitably develop our brand in territories where we are the new contender.  For the first 
time we have found a way to profitably reach customers who, in any one town or city, are insufficient 
in number to justify the investment in a retail store.  The internet allows access to a large number of 
dispersed populations in a way that stores never could. 

Direction	of	travel		
The speed of change is difficult to predict, but the direction of travel remains the same.  Nothing has 
happened in the last year to change our view that the combination of choice, convenience and speed 
remains the driving force behind the evolution of the UK clothing and homeware market.  

At the heart of our business is our NEXT Brand product and our Online Platform — the combination of 
our products, third-party brands, warehouses, distribution networks, website, customer base, credit 
facility, marketing systems and stores.  In the year ahead we will continue to improve and develop our 
Platform and our Brand. 

8

 
 
	
	
FOCUS	FOR	THE	YEAR	AHEAD	

Over and above managing the business through the pandemic we must ensure that we continue to 
develop the business: its product ranges, operations and online systems.   

Much of this work will revolve around the development of NEXT’s Online Platform and its ability to 
cope with increasing volumes and breadth of offer.  The table below sets out some of our priorities 
by business area. 

Warehousing 

Laying the foundations for future growth in volume and breadth of offer through 
investment in additional capacity, improved systems and automation.  The focus 
will  be  on  systems  that  consolidate  items,  quickly  and  accurately,  into  individual 
parcels; a task which becomes harder as the breadth of offer grows. 

The development of next-day Platform Plus, enabling the delivery of items held in 
third-party warehouses to customers on a 24 hour promise. 

Website 

The development of an onsite marketing system to target products and brands to 
the customers most likely to want those items.  This system will link with our email 
and social marketing systems. 

The improvement of website speed and performance.  

A two-and-a-half year project to modernise the software that supports our website.  
This project will enhance resilience and dramatically improve our ability to develop 
new website functionality.   

The  development  of  our  first  Total  Platform  bespoke  website  for  a  third-party 
partner (see page 24). 

LABEL 

The continued addition of new brands to our site along with the expansion of ranges 
from our existing client brands. 

The extension of our ‘Platform Plus’ service to additional clients, allowing customers 
to order products held in third-party warehouses for delivery within 48 hours.   

The development and expansion of our licensing business. 

Overseas 

The extension of ranges available on our overseas sites including LABEL brands. 

Increased  investment  in  and  improvement  to  our  overseas  digital  marketing 
(subject to the extent coronavirus interferes with sales). 

The  addition  of  in-house  and  third-party  split  payment  methods  for  overseas 
customers. 

Stores 

The  continued  development  of  work  done  in  stores  for  our  Online  business  with 
particular focus on the instore “fold and pack” returns processing. 

Mitigation of stores’ costs through the renegotiation of rents (as and when leases 
come up for renewal) along with the addition of new concession opportunities. 

Improvement to working-hours rota systems to further improve productivity. 

9

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
NEXT ONLINE 

ONLINE	SALES	AND	PROFIT	

The NEXT Online Platform delivered strong and profitable growth.  Full price sales were up +11.9% 
and profits were up +13% on last year.  Net margin of 18.6% was up +0.2% on last year (page 12).   

Full	Price	Sales	by	Division	
Online full price sales grew by +11.9%, with total sales growth (including markdown sales) also up 
+11.9%.  The table below breaks down full price sales growth by division.   

Full price sales £m 
NEXT Brand UK 

LABEL UK 

Total UK Online 

Overseas 

Total Online full price sales 

Jan 2020 
1,022 

Jan 2019 
981 

434 

1,456 

436 

1,892 

356 

1,337 

354 

1,691 

Var % 
+4.2% 

+21.9% 

+8.9% 

+23.3% 

+11.9% 

Var £m 
+41 

+78 

+119 

+82 

+201 

Improved	Stock	Availability	
We believe Online’s sales performance was helped by improved stock availability, achieved through 
the faster processing of customer returns.  As explained in our Half Year Report, we have taken a 
number of actions to bring items returned to our stores back to our warehouses faster, in order to 
make them available for resale sooner.  This has been achieved by:  

1. 

Increasing the number of delivery vans visiting our Retail stores each day, allowing daily collection 
of Online returns. 

2.  Reorganising  store  staff  shift  patterns  to  align  them  with  new  delivery  schedules  and  trading 

3. 

4. 

patterns. 
Introducing a simple fold-and-pack operation in stores, so that pristine stock can return to the 
warehouses “customer ready” and made available for re-order immediately. 
Identifying  at  the  point  returns  are  being  processed  through  the  till,  those  items  that  are  in 
highest demand and prioritising their processing. 

We are seeing significant benefits from these activities. In the last six months, the average value of 
returned  stock  in  transit  between  our  stores  and  warehouse  was  down  -30%  compared  with  the 
previous year.  On average, this meant £15m of additional stock (at full selling price) was available to 
our Online customers at any one time.  During the peak trading weeks in the run up to Christmas, the 
value of additional stock available was £30m.  

The most successful initiative has been fast tracking high demand items.  High demand stock is now 
processed and available for resale within four days, which compares with 12 days in the previous year.    

10

 
 
Customer	Base	
Average active customers6 increased by +12.5% to 6 million, driven mainly by the growth in Overseas 
and UK cash customers.  Cash customers are those who do not use our nextpay credit account when 
ordering.  The table below sets out the growth in the respective parts of our customer base. 

For further detailed analysis of credit customer growth see pages 30 to 31. 

Var % 

+2.3%

+21.4%

+9.9%

+22.1%

+12.5%

Average active customers (m) 

Jan 2020 

Jan 2019 

2.58 

2.02 

4.60 

1.40 

6.00 

2.52 

1.66 

4.18 

1.15 

5.33 

Online Customer History
Overseas cash
UK credit
UK cash

+46%

UK credit 

UK cash 

Total UK 

Overseas cash 

Total 

s
n
o

i
l
l
i

M

6.0

5.0

4.0

3.0

2.0

1.0

0.0

Jan 15

Jan 16

Jan 17

Jan 18

Jan 19

Jan 20

6 Active customers are defined as those who have placed an Online order or received a standard account statement in the last 20 weeks.

11

Strategic ReportGovernanceFinancial StatementsShareholder InformationProfit	by	Division	
Net margin by division is set out below, together with the change in net margins versus last year.    

Online division 

NEXT Brand UK 

LABEL UK 

Overseas 

Total Online operating profit 

Profit 
£m 

247.6 

77.3 

74.7 

399.6 

Variance 
£m 

Jan 2020 
Net margin %  

Net margin % 
vs Jan 2019 

+19.7 

+11.1 

+16.2 

+47.0 

21.0%  

15.2%  

16.4%  

18.6%  

+1.0% 

- 0.8% 

+0.3% 

+0.2% 

NEXT Brand UK margin was up +1.0% mainly as a result of cost savings made in print and photography 
along with a small (+0.2%) improvement in bought-in gross margin.   

Margin  in  the  LABEL  business  was  managed  down  to  15.2%  mainly  as  a  result  of  us  lowering  our 
headline  commission  rate  on  third-party  brands.    This  reduction  in  bought-in  gross  margin  was  in 
furtherance of our ambition to be our partners’ most profitable third-party route to market.  Going 
forward, if we are able to operate more efficiently, we will aim to pass any savings back to our partners 
by way of further reductions in commission. 

Margin	Movement	Analysis		
The table below sets out significant Online margin movements by major heads of costs. 

Net margin on total sales to January 2019 

Bought-in gross 
margin 

Underlying margin on NEXT products improved by +0.2%, mainly 
due to achieving a better than expected Dollar exchange rate.  An 
increase in the participation of third-party branded sales, which 
have a lower bought-in gross margin, reduced margin by -0.4%.   

Markdown 

A higher participation of full price sales improved margin.  

Warehousing & 
distribution 

Growth in overseas sales, which have a higher cost of distribution, 
eroded  margin  by  -0.3%.   Wage  inflation  and  other  operational 
costs reduced margin by -0.3%. 

Catalogues & 
photography 

Marketing & 
systems 

Production  of  fewer  catalogues  and  photography  savings 
increased margin. 

Investment  in  marketing  and  systems  meant  costs  grew  faster 
than sales.  

Central costs 

Central costs did not grow in line with sales, improving margin. 

Net margin on total sales to January 2020 

18.4% 

- 0.2% 

+0.2% 

- 0.6% 

+1.2% 

- 0.5% 

+0.1% 

18.6% 

12

 
 
	
	
LABEL	(UK)	

LABEL sells third-party branded products through our Online Platform and is central to the continued 
growth of our Online business.  Turnover in the year was £510m and net margin was 15%.  Our aim is 
for the LABEL business to: 

●  become our customers’ first choice destination for brands 
●  be our partners' most profitable third-party route to market 
●  offer a level of service and integrity that both NEXT and our partners are proud of 

LABEL	Sales	and	Profit	
Total sales were up +23% and full price sales were up +22%.  Profit in the year was £77m, an increase 
of +17% on last year.  LABEL growth has been driven by: 

● 

● 

the introduction of new partner brands, including expansion of our Home and Branded Beauty 
offer (page 14) 
increasing sales with our existing partner brands, using our Platform Plus model (page 14) 

LABEL	Full	Price	Sales	Analysis	
LABEL full price sales have grown by £78m.  This increase is shown below, split into product categories: 
Clothing, Home and Branded Beauty.  In addition, the Brands can be divided into new, discontinued 
and continuous.  

Continuous brands were up +10% with the remaining 12% of growth coming from the net increase 
from new brands and discontinued brands.  Our new Branded Beauty business has grown by £12m, 
following our collaboration and subsequent acquisition of Fabled (see page 14), which substantially 
increased the breadth of our Branded Beauty offer.   

Year on year sales £m 

New  Discontinued  Net new  Continuous 

Total 

Clothing 

Home 

Branded Beauty 

Full price sales versus last year 

% var to last year's total full price sales 

+32 

+6 

+11 

+49 

- 5 

- 1 

- 6 

+27 

+5 

+11 

+43 

12% 

+33 

+1 

+1 

+35 

10% 

+60 

+6 

+12 

+78 

22% 

Commission	Versus	Wholesale	
More than half (56%) of our LABEL business is now on a commission basis and, although we make a 
lower  net  margin  on  a  commission  brand,  we  encourage  our  partners  to  adopt  this  model  as  we 
believe it helps drive sales growth.  This is demonstrated by our full price sales performance (shown 
below), with commission sales growing by +32%, compared with wholesale which grew by +11%. 

Full price sales £m 

Jan 2020 

Jan 2019 

Wholesale 

Commission 

LABEL full price sales 

190.9 

242.7 

433.6 

171.7 

184.0 

355.7 

Var % 

+11% 

+32% 

+22% 

13

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
	
 
Branded	Beauty	—	Fabled	by	Marie	Claire	
In  July  2019,  our  subsidiary  Lipsy  acquired  Fabled  by  Marie  Claire,  a  premium  branded  beauty 
business.  This acquisition has allowed the Group to significantly increase the breadth and depth of 
beauty  products  sold  through  the  NEXT  Online  Platform.    Full  price  sales  were  £13m  in  the  year 
contributing £2m of profit to the Group.   

In the year ahead, we will add six more premium brands to the ranges available on NEXT’s website.   
Fabled continues to operate on a standalone website (Fabled.com).  40% of the brands (by value) on 
the Fabled website are also available on the NEXT website and it is these products that drive the lion’s 
share of our growth.  In the year ahead, we expect more of the Fabled product to become available 
on the NEXT website.   

Platform	Plus 
Platform Plus enables us to increase the breadth of our offer by giving our customers access to items 
stocked in our partners’ warehouses.  Stock falls into two categories: (1) products that are delivered 
by NEXT through our distribution networks, which can be consolidated in parcels with other stocked 
items  and  (2)  products  that  are  delivered  by  our  partners  directly  to  our  customers,  for  example 
furniture or personalised items.  In the year, we achieved sales of £32m with 87 brands. Before the 
prospect of coronavirus, we had expected full price sales in the year ahead of £48m. 

Jan 21 (e) 
No. of brands 

Jan 21 (e) 
£m annual sales 

Jan 20 
No. of brands 

Jan 20 
£m annual sales 

Delivered by NEXT 

Delivered by brand 

Total 

53 

89 

142 

32 

16 

48 

26 

61 

87 

18 

14 

32 

We have also started to forecast sales of Platform Plus stock in the week ahead, so we can collect 
stock in anticipation of future orders.  This allows us to improve order consolidation, minimising the 
number of parcels sent to a customer.  This forecasting model is currently live with 11 brands and will 
be rolled out to at least 15 more over the coming year.   

We estimate that Platform Plus has increased sales of our partner brands by +15% and we believe 
almost all of these sales were incremental to the brand.    

14

 
 
 
 
	
	
ONLINE	OVERSEAS		

Overseas	Sales	and	Profit	
Our Overseas business has had another good year, with strong growth in both sales and profit.  Full 
price sales were up +23% and total sales (including markdown sales) were up +26%.  Profit was up 
+28% and we achieved a net margin of 16% after all central overheads.  

The following sections provide details of full price sales, marketing and customer recruitment. 

Full	Price	Sales	by	Geographical	Region	
The  table  below  sets  out  full  price  sales  growth  by  geographical  region.    Sales  in  all  regions  have 
grown, with the fastest growth in our largest regions of Europe and the Middle East. 

Full price sales 

Middle East 

Europe (EU) 

Europe (Non-EU) 

Australia and New Zealand 

Rest of the World (ROW) 

Total full price sales 

No. of 
countries 

% of full 
price sales 

Jan 2020 
£m 

Jan 2020 
vs Jan 2019 

14 

28 

5 

2 

21 

70 

45% 

34% 

13% 

6% 

2% 

100% 

195 

150 

55 

25 

11 

436 

+34% 

+27% 

+7% 

+1% 

+2% 

+23% 

Full	Price	Sales	Growth	by	Channel	
Full price sales through our Overseas website (nextdirect.com) grew consistently throughout the year 
at +24%.  Like-for-like sales via third-parties were up +35%, and in the second half of the year we saw 
strong incremental growth from new partnerships covering nine countries.  We ceased trading with 
two partners during the year. 

Full price sales £m 

Third-parties 

New 

Continuous 

Discontinued 

Total third-parties 

nextdirect.com 

Total Overseas full price sales 

Jan 2020 

Jan 2019 

Var % 

5.5 

32.5 

- 

38.0 

398.3 

436.3 

- 

24.1 

9.0 

33.1 

320.8 

353.9 

- 

+35% 

- 100% 

+15% 

+24% 

+23% 

15

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
 
 
 
 
 
	
	
Increasing	Choice	Overseas	
Over the past few years we have increased the choice of products offered on our Overseas website 
by extending the range to include some LABEL brands (400+).  Take up was slow initially but we are 
now starting to see meaningful growth with LABEL brands up +68%.  NEXT product full price sales 
grew by +20% in the year. 

Product full price sales £m 

Jan 2020 

Jan 2019 

NEXT 

LABEL brands 

nextdirect.com full price sales 

350.1 

48.2 

398.3 

292.0 

28.8 

320.8 

Var % 

+20% 

+68% 

+24% 

Overseas	Digital	Marketing	&	Customer	Growth	
As our Overseas business continues to grow, we continually evaluate and invest in digital marketing 
to drive sales while maintaining profit margins.  This year we increased our digital marketing spend 
by £5.6m (+112%).  The table below sets out the spend by media channel.    

Overseas marketing £m 

Jan 2020 

Jan 2019 

Display 

Search 

Social 

Digital marketing spend 

Non-digital marketing 

Total marketing spend 

2.9 

3.4 

4.3 

10.6 

0.7 

11.3 

1.2 

1.9 

1.9 

5.0 

1.8 

6.8 

Var % 

+142% 

+79% 

+126% 

+112% 

- 61% 

We continue to see a good return on our digital marketing investment.  For every £1 spent directly on 
digital marketing, we expect £1.53 of cash to be generated from incremental orders placed within the 
first year.  We will continue to invest in the areas where we see strong returns.   

New	Customers	Recruitment	Analysis	
During the year, we recruited customers both organically and via digital marketing.  The table below 
illustrates how important digital marketing is to customer acquisition.  Over 55% of all new customers 
acquired during the year to January 2020 came via digital marketing.  

New customers from previous 12 months ('000s) 

Jan 2020 

Jan 2019 

Via marketing 

Organic growth in countries with marketing 

Total growth in countries with marketing 

Organic growth in countries without marketing 

Total 

150 

760 

910 

285 

60 

725 

785 

250 

1,195 

1,035 

Var 

+90 

+35 

+125 

+35 

+160 

Var % 

+150% 

+5% 

+16% 

+14% 

+15% 

16

 
 
 
 
 
 
	
Sales	Growth	from	New	and	Continuous	Customers	
Over  the  past  12  months,  new  customers  spent  on  average  +4%  more  than  the  previous  year’s 
recruits.  Average spend by continuous customers was up +3%.  We believe this increase was driven 
through marketing and increased choice.  

Full price sales and customers for nextdirect.com 

Jan 2020 

Jan 2019 

New customers 

Average sales per new customer 

New customer sales 

Continuous customers 

Average sales per continuous customer 

Continuous customers sales 

Total customers 

Average sales per customer 

Total full price sales 

1,195k 

1,035k 

£93 

£111m 

1,290k 

£223 

£287m 

2,485k 

£160 

£398m 

£89 

£92m 

1,055k 

£217 

£229m 

2,090k 

£153 

£321m 

Var % 

+15% 

+4% 

+20% 

+22% 

+3% 

+26% 

+19% 

+4% 

+24% 

Payment	Options	
During the second half of the year we added an instalment based repayment option (AfterPay) into 
one country (Australia).  Early results show an increase in the average net order value and we are 
looking to provide similar repayment options in more countries.  

17

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ONLINE	WAREHOUSING	

The  continued  growth  of  the  Online  business,  and  particularly  the  growth  in  the  choice  of  unique 
items,  has  created  ongoing  challenges  for  warehouse  infrastructure.    Since  2016,  the  number  of 
unique styles we offer on our website has increased by +100%.  

These challenges relate to the efficiency of our space, machinery and people along with the fact that 
some areas are close to operating capacity.  During the year we implemented a number of measures 
to alleviate these pressures through improved working practices and additional capital investment. 
We have plans in place for further investment and development in the coming years. 

Choice of Styles* by Year and Product Category

+100%

s
e
l
y
t
s

f
o
r
e
b
m
u
N

160,000

140,000

120,000

100,000

80,000

60,000

40,000

20,000

0

2016

2017

2018

2019

*Average number of distinct styles stocked in our warehouses at a point in time

Online	Boxed	Warehouse	Growth		
The activity in our Online boxed warehouse has changed dramatically.  To put this in context, in 2000 
Online occupied a third of our Retail boxed warehouse.  Now, Online is operating to full capacity out 
of two standalone warehouses.  The table below shows the significant change in daily activity in our 
Online boxed operations; we now pick 10 times more units each day, from an area that is five times 
larger.  Our next-day delivery offer has extended by seven hours, meaning we have less time to pick 
more stock over a larger area!  

Online boxed warehouse 

Units picked per day 

Warehouse square footage 

2000 

50k 

320k 

2020 

500k 

1,700k 

Change 

10 x 

5 x 

Order cut-off time for next-day delivery 

5pm 

12 midnight 

+ 7 hours

Minimum time to pick 

9 hours 

2 hours 

- 80%

18

 
 
The	Challenges	for	Warehousing	
As we grow our Online business the challenges become harder.  These challenges can be categorised 
as cost, speed and accuracy:  

●  Cost — with more SKUs7 spread over a larger area, our warehouse colleagues have to walk 

further, so picking costs are higher 

●  Speed — stock has further to travel to packing stations, so takes longer 
●  Accuracy — there is a greater risk of failing to get the right item to the right place on time 

Parcel	Economics	
The costs of fulfilling an order can be broken down into warehouse item picking, parcel packing and 
parcel delivery.  Of these, the cost of delivering parcels is by far the largest.  For NEXT, delivery costs 
represent 68% of the fulfilment costs.  Our deliveries are fulfilled by various third-party carriers and 
we are charged per parcel, rather than per item.  If we have to put items into separate parcels, costs 
rise dramatically.  So, the number of items consolidated into a single parcel is central to minimising 
costs.    

Capital	Discipline	
The current book value of our warehouse and distribution plant and machinery assets is £182m and 
our  annual  depreciation  charge  is  £22m,  representing  around  1%  of  Online  sales.    If  we  were  to 
replace our current infrastructure with new, we estimate it would cost in the region of £750m which 
would equate to an annual depreciation charge of around £50m.  So for NEXT, extending the life of 
existing equipment is often as important as developing new equipment.   

Over the last ten years we have invested in a great deal of new warehouse capacity, systems and 
mechanisation; but the key to success has been our ability to integrate those investments with our 
existing operations in order to deliver the maximum benefit for the minimum capital investment. 

All investments in our warehouses must either be justified on the basis of (1) the profit generated 
from the increased sales capacity they facilitate or (2), where they improve productivity, deliver an 
internal rate of return of more than 20%.   

CAPACITY	IMPROVEMENTS		

The biggest strain on capacity has been in our boxed warehouses.  The following sections cover some 
of the initiatives we are working on to increase capacity in both the short and long term.  

2019	Improvements			
In the short term we have had to work on a large number of small initiatives just to keep up with sales 
growth.  These initiatives delivered the capacity required for sales growth and resulted in cost savings 
of around £1.5m.  Some of these initiatives are summarised below.  

Forward	Locations	
In the year we have carried out several small projects, including rewriting our picking software and 
reconfiguring our forward picking locations.  These changes have increased the number of forward 
locations in our Online boxed warehouse by +25%.  This has improved the availability of stock which 
can be picked for next-day delivery.  In turn this has increased the average number of items packed 
in a parcel, which reduces the delivery cost per item.   

7 A SKU is defined as a unique style in a particular size. 

19

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
	
 
Staff	Training	
In  our  previous  report  we  explained  that  we  have  overhauled  our  recruitment  and  training 
programmes. Over the last six months we have expanded our training zones to benefit more staff and 
plan  to  increase  the  number  of  tasks  trained  this  way.    During  this  six  month  period  we  have 
experienced tangible operational benefits, with improvements in staff retention and productivity.   

Returns	Locations	
We recently completed the installation of a new automated returns storage and retrieval system for 
Online boxed items.  This was operational from February 2020.  Although it is early days, we anticipate 
a reduction in picking costs of -30% compared to manual returns locations. When fully complete this 
will almost double the boxed returns capacity in our main Online warehouse.  In addition, it will also 
serve as an overflow for forward locations. 

Longer	Term	Capital	Investment	Programme	
We are currently two years into a six year programme of increased warehouse and logistics capital 
expenditure.  This includes the development of a new Online boxed warehouse which we expect to 
be operational in 2022.  The spend is largely geared to increasing Online capacity and throughput.  
However, there are further benefits from improved automation in the form of improved accuracy, 
parcel consolidation and productivity.   

In the next four years we expect to invest around £300m on warehouse capex, which will increase our 
Online annual sales capacity by £1.7bn.  So as a rule of thumb, 18p of capital investment allows £1 of 
future annual sales capacity.   

20

 
 
 
 
	
	
INCREASED	INVESTMENT	IN	SYSTEMS	

As we go into the year ahead, we will further increase investment in Online systems.  The table below 
categorises Online systems revenue and capital costs by type of expenditure over the last two years 
and our projection for the year ahead.   

Systems spend (revenue and capital) £m 

Jan 19 

Jan 20 

Jan 21 (e) 

Marketing systems 

Warehouse & distribution systems 

Website Modernisation 

Online Platform development 

Software maintenance (e.g. security, storage) 

Call centre and Head Office functions 

Total Online systems costs 

Online systems P&L charge 

Online systems capital expenditure 

10.6 

4.4 

0.2 

15.2 

21.8 

13.8 

50.8 

49.0 

1.8 

12.2 

6.5 

2.4 

21.1 

24.2 

17.7 

63.0 

58.4 

4.6 

15.0 

8.0 

5.0 

28.0 

24.4 

17.8 

70.2 

62.7 

7.5 

Jan 21 (e)  
vs Jan 19 

+42% 

+81% 

- 

+84% 

+12% 

+30% 

+38% 

+28% 

+328% 

Ten years ago, our website was relatively simple to code.  Since then, the complexity of website coding 
has  moved  on  dramatically.    Search  engines  and  web-based  marketing  tools  have  become  more 
sophisticated.  The volume of data and transactions has grown dramatically along with the challenges 
of keeping that data safe; payment methods have multiplied and become more secure and we have 
added  over  50  international  sites,  many  with  their  own  language  and  tender  types.    As  a  result, 
managing  the  code  that  supports  our  website  has  become  increasingly  complex,  unwieldy  and 
expensive. 

The  interdependence  of  complex  and  piecemeal  legacy  code  reduces  performance,  resilience  and 
makes the development of new functionality increasingly challenging.  We are addressing these issues 
by redeveloping our entire website in a Website Modernisation project.  We expect this programme 
to improve the resilience and speed of our site.  However, the biggest benefit will be the enhanced 
ability for us to improve and develop our website going forward.   

In essence, the project compartmentalises the different functions within the website (e.g. header, 
footer, home page, search page, product page, checkout etc.), which will allow each of these areas to 
be developed and deployed independently of each other, without the risk of a change in one function 
destabilising other functions within our website.  At the same time, Website Modernisation will serve 
to update and simplify our code base to quickly improve performance and resilience of our site. 

The programme is modular and each function will be developed in turn and work alongside the legacy 
code of functions that have not yet been redeveloped.  This approach means that we avoid the risks 
inherent in grand projects that seek to replace entire systems overnight in one ‘big bang’ changeover.  
We have already built the communication layer and our account management function. We aim to 
deploy our search function within the next few months. 

We anticipate Website Modernisation will cost £12m over a period of two and a half years. 

21

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
 
 
 
 
 
 
 
ONLINE	MARKETING	

We spent £63m on Online marketing, an increase of £13m (+26%) on the prior year.  £44m of this 
expenditure relates to digital marketing, of which £33m was in the UK and £11m was Overseas.  £19m 
was  spent  on  marketing  professionals  and  other  online  marketing  activities  such  as  site  content 
management and translation, brand advertising campaigns, PR and market research.  

The  increase  in  Online  marketing  costs  was  more  than  offset  by  savings  made  from  reducing  the 
number of catalogues we print and savings made on the costs of photography.  The table below gives 
a picture of how our marketing expenditure changed during the year. 

Category £m 

UK digital marketing 

Overseas digital marketing 

Total digital marketing 

Personnel and other marketing costs 

Total Online marketing 

Catalogues and photography 

Total marketing 

Jan 2020 

Jan 2019 

Var % 

33 

11 

44 

19 

63 

67 

29 

7 

36 

14 

50 

85 

130 

135 

+14%

+64%

+23%

+33%

+26%

- 21%

- 3%

We  still  produce  printed  publications  every  six  weeks  but  send  them  to  fewer  customers  as  more 
choose  to  browse  and  shop  Online  only.    We  expect  to  make  at  least  £10m  of  further  savings  in 
photography and catalogue costs in the year ahead. 

22

DEVELOPING	NEW	BUSINESS	

In the year ahead we aim to develop two new features of our Online platform: (1) licensing which 
leverages our ability to source specialist products such as childrenswear and swimwear and (2) Total 
Platform, which takes our service to third-party brands one step further.  Each is discussed in turn 
below. 

Licensing	
In  our  Half  Year  Report  we  announced  a  licensing  partnership  with  Ted  Baker  and  this  will  launch 
Online and in ten stores in April 2020.  The aim of this business is to enable us to combine our sourcing 
expertise with our partners’ design skills.  We now have licence agreements in place with four other 
brands  in  the  following  categories:  childrenswear,  swimwear,  men’s  suits,  men’s  formal  shirts  and 
some home textiles (cushions and curtains).  We will continue to look for new opportunities to work 
in this way.   

We are very clear that for our licensing business to be successful, items must genuinely reflect the 
handwriting and DNA of our partner brands.  To that extent, their  input into the design process is 
crucial.  Our belief is, where the combination of our sourcing expertise and our partners’ design skills 
produce something genuinely new and valuable for the consumer, the business will be a success. 

Before  the  prospect  of  coronavirus,  we  had  expected  annualised  full  price  sales  for  new  licensed 
products to be around £20m and to generate £4m of profit. 

23

Strategic ReportGovernanceFinancial StatementsShareholder InformationTotal	Platform	—	A	Trial	

Taking	working	with	third-party	brands	to	the	next	level	
The aim of this Total Platform is to leverage the investment NEXT has made in its warehousing, call 
centres, distribution networks, customers, marketing and systems and make those assets available to 
third-party brands through their own dedicated bespoke brand website. 

NEXT has agreed heads of terms with a third-party business to build and operate their website for 
them.    The  website  would  look  and  feel  like  the  client’s  website  but  would  be  built  on  all  the 
functionality available on NEXT’s own website, along with our order by midnight for next-day delivery 
promise, store collections and returns.   

Complete	online	service	
But this trial is much more than an outsourcing deal.  The client’s website will link into ALL the other 
elements of our platform.  This will allow us to provide all the services the client needs to serve its 
online  customers;  from  warehousing,  distribution,  data  management,  retail  deliveries,  call  centre 
services  through  to  complaint  resolution,  returns  refurbishment  and  clearance.    We  will  also  be 
providing a number of dedicated, translated overseas websites for our client with the ability to take 
payment in local currencies. 

One	simple	commission	
Total Platform will offer a pay-as-you-go answer to operating an online business.  Clients pay through 
fixed  commission  on  their  total  sales,  which  means  that  the  costs  such  as  website,  systems  and 
warehousing all vary in line with sales.  It also means their businesses can grow without the capital 
costs, operational risks and time associated with developing new warehousing, systems, distribution 
networks and website functionality.  

We plan to have our first client operational later this year and are actively talking to other brands 
about providing a similar service in 2021.   

TOTAL PLATFORM 

24

NEXT RETAIL 
RETAIL	SALES	AND	PROFIT	

£m 

Total sales 

Operating profit 

Net margin 

Jan 2020 

1,851.9 

163.9 

8.9% 

Jan 2019 

1,955.1 

212.3 

10.9%  

Var % 

-5.3% 

-22.8% 

Full price sales were down -4.3% which was +0.8% ahead of the guidance given in September 2019 of 
-5.1%.  Total Retail sales (including markdown sales) were down -5.3% on last year.   

We believe that Retail sales were improved by better shop-floor stock availability.  During the year we 
increased  the  frequency  of  deliveries  at  a  cost  of  £1m.    We  also  more  closely  aligned  delivery 
processing shifts to van arrival times to reduce delay in getting stock onto the shop floor.  Following 
these process changes, stock received and waiting to be put onto the shop floor (store backlog) was 
reduced by 55%. 

Profit was down -23% on last year and net margin reduced by -2.0% to 8.9%, mainly due to the costs 
of store occupancy and other fixed overheads which did not fall in line with like-for-like sales.  Retail 
wage costs were well controlled and, despite inflationary cost increases, improved productivity meant 
store payroll costs fell broadly in line with sales. 	

Retail	Margin	Analysis	
The table below sets out significant Retail margin movements by major heads of costs. 

Net margin on total sales to January 2019 

Bought-in gross 
margin   

Underlying bought-in gross margin added +0.3% to margin, mainly 
due to achieving a better than expected Dollar exchange rate. 

Markdown  

Stock loss 

Lower  clearance  rates  would  have  reduced  margin  by  -0.8%  but 
were partially offset by a higher participation of full price sales.  

The value of stock loss was flat on last year and did not fall in line 
with sales, reducing margin. 

10.9% 

+0.3% 

- 0.2% 

- 0.1% 

Store payroll 

Increased rates of pay reduced margin by -0.4%, however this was 
offset by improved productivity.   

- 0.1% 

Store occupancy 

Falling like-for-like sales increased occupancy costs as a percentage 
of sales, reducing margin by -1.4%.  Rent reductions and additional 
concession income improved margin by +0.3%. 

- 1.1% 

Warehousing & 
distribution 

A combination of falling sales (-0.1%), wage inflation (-0.1%) and 
increased cost of picking and distribution (-0.2%) reduced margin.  

- 0.4% 

Central costs 

Central costs have not reduced in line with sales, reducing margin.  

- 0.4% 

Net margin on total sales to January 2020 

8.9% 

25

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
RETAIL	SPACE		

Overall net space grew by +98,000 square feet in the year, an increase of +1.2% as set out below.  The 
increase in space came from relocating existing stores into larger sites and the addition of concessions.  
The reductions came from the closures of stores with low levels of profitability.  

January 2019 

Mainline re-sites (10) 

Mainline closures 

Clearance stores 

January 2020 

Change in square feet 

Change % 

Store 
numbers 

NEXT 
Sq. ft. (k) 

Concessions 
Sq. ft. (k) 

Total 
Sq. ft. (k) 

507 

0 

- 7 

- 2 

498 

7,989 

+ 132 

- 70 

- 20 

8,031 

+ 42 

+ 0.5% 

305 

+ 57 

- 1 

0 

361 

+ 56 

+ 18.3% 

8,294 

+ 189 

- 71 

- 20 

8,392 

+ 98 

+ 1.2% 

New	space	performance	and	forecast	payback		
Branch profitability8 of new space opened in the year is forecast to be 21% and the investment in new 
space is forecast to payback within 27 months (excluding the effects of coronavirus).   

Store	closures	and	transfer	of	trade	
We  closed  seven  mainline  stores  and  estimate  that  around  20%  of  sales  from  the  closing  stores 
transferred to nearby stores.  The marginal profit gained on these transferred sales is the gross margin 
less the associated additional variable costs.  We estimate that profit gained on transferred sales was 
broadly  equal  to  the  profit  lost  in  the  closed  stores.    The  table  below  sets  out  the  store  closure 
economics for last year.  The implication is that where stores are making 9% or less net margin and 
where we are able to transfer 20% to nearby stores, closure is cost neutral. 

£m 

Sales (VAT inclusive) 

Net margin before central overheads (NBC) 

% NBC 

Closed stores 

Transferred 
trade 

- 11.9 

- 1.0 

8% 

2.3 

1.0 

44% 

Total 

- 9.6 

0.0 

Concessions		
Concession space grew by +18% in the year and now represents 4.3% of all Retail space.  Annual rental 
income has increased by £2m to £14m and now accounts for 7% of our total store rent bill.   

Retail	space	in	the	year	ahead	
In the year ahead, we expect to add +57,000 square feet through the addition of two new trading 
locations  and  the  relocation  of  five  existing  stores.    We  plan  to  close  14  low  profitability  stores 
occupying 122,000 square feet.  The net impact in Retail space is forecast to be a reduction of -65,000 
square feet (- 0.8%).   

8 Store profitability is defined as profit before central overheads and is expressed as a percentage of VAT inclusive sales. 

26

 
 
 
 
 
 
 
 
RENT	COSTS	AND	LEASE	RENEWALS	

In the year we renewed 44 leases.  Rent on these stores reduced by -30%, with an average lease term 
of 3.6 years.  These reductions allowed us to continue to trade in stores which would otherwise have 
closed. 

44 store renewals 
January 2020 £m 

Rental costs9 

Concession income 

Net rent 

Net rent/sales (VAT inc.) 

Before 
renewal 

After 
renewal 

13.6 

9.5 

- 30% 

(0.1) 

13.6 

9.4 

- 31% 

10.3% 

7.1% 

Rent-free incentive/capital contribution used for store upgrade10 

Average lease term11 

Average branch profitability (before central overheads) 

£3.2m 

3.6 years 

24% 

Outlook	for	Lease	Renewals	in	the	Year	Ahead	
In the year ahead, we expect to negotiate lease renewals on 53 stores and anticipate rent reductions 
of -40%.  This includes eight very short term lease renewals with terms of less than two years at a very 
low rent.  In stores where the lease has been renewed for more than two years, the average rent 
reduction is expected to be -29%. 

After accounting for additional concession income in these stores, net rent is forecast to reduce by  
-£7.7m per annum (-42%) as a result of lease renewal negotiations.  The average lease term is expected 
to be 3.9 years and the profitability of the stores would be 26% (before central overheads).  

53 store renewals 
January 2021 £m 

Rental costs12 

Concession income 

Net rent 

Net rent/sales (VAT inc.) 

Before 
renewal 

After 
renewal 

18.5 

11.0 

- 40% 

(0.2) 

18.5 

10.8 

- 42% 

11.1% 

6.5% 

Rent-free incentive/capital contribution used for store upgrade10 

Average lease term11 

Average branch profitability (before central overheads) 

£4.0m 

3.9 years 

26% 

9  Annualised rental costs including the release of any capital contributions or rent-free incentives, over the term of the lease, which will  
   not be used to refit the stores being renewed.  Excluding the release of surplus capital contributions, rent is forecast to decline by -29%. 
10 This is a cash contribution or rent-free period given by the landlord spent on upgrading the store.  
11 Average lease term shown is to the earlier of the lease end or break clause.  
12 Excluding the release of surplus capital contributions rent is forecast to decline by -40%. 

27

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lease	Commitments	and	Portfolio	Profitability	
Fifty per cent of our leases (by value) will expire or break within 4.8 years and 81% within the next 10 
years.    The  table  below  summarises  our  net  store  profitability  (before  central  overheads)  by 
profitability  band  as  at  January  2020.   As  shown,  98%  of  Retail’s  turnover  is  profitable  and  91%  is 
achieving at least 10% profit.  N.B. This profitability is based on our January guidance and does not 
reflect the effect of lost sales resulting from coronavirus. 

Store profitability 

% of turnover 

>20%

>15%

>10%

>5%

>0%

58% 

81% 

91% 

97% 

98% 

Long	Term	View	of	Retail	Sales	and	Costs	
The  graph  below  indexes  Retail  sales13  and  costs  from  January  2016  to  January  2020.    This 
demonstrates the improvements we have made in reducing payroll costs as well as the challenges that 
remain to current levels of rents, rates and service charges.   

Retail sales and costs indexation
vs Jan 2016

100

111 Service Charge
108 Business rates

96 Rent

77 Sales
73Payroll

Jan 16

Jan 17

Jan 18

Jan 19

Jan 20

13 Annualised sales of Mainline store only, at the end of each year.

28

RETAIL	STORES	IN	THE	NEXT	ONLINE	PLATFORM	

Our stores remain an important part of our Online business in the UK.  UK Online customers collect 
nearly 50% of their orders from and bring over 80% of their returns to our stores.  Our focus for our 
stores for the year ahead is three-fold: 

● The  continued  improvement  to  the  systems  and  procedures  we  use  to  ensure  customer

collections are quick, accurate and efficient.

● The  continued  improvement  in  the  speed  and  quality  of  Online  returns  processing  to

maximise their availability for resale.

● Increasing  the  amount  of  Online  work  we  do  in  our  stores  in  relation  to  making  returns
customer-ready and fit for resale before they leave the store.  This has three advantages: (1)
it reduces the pressure on staffing levels in our warehouses at peak times, (2) increases the
speed at which returns become available for resale and (3) helps improve store productivity
through making use of contracted hours at quieter times of the day.

NEXT, Bicester 

29

Strategic ReportGovernanceFinancial StatementsShareholder InformationNEXT FINANCE 

NEXT	FINANCE	SALES	AND	PROFIT	

£m 

Note of credit sales (VAT ex.) 

Interest income 

Bad debt charge 

Overheads 

Profit before cost of funding 

Cost of funding14 

Net profit 

Average debtor balance 

ROCE (after cost of funding) 

Jan 2020 

Jan 2019 

1,747.6 

1,688.8 

268.7 

(43.3) 

(42.4) 

183.0 

(36.3) 

146.7 

250.3 

(52.1) 

(36.9) 

161.3 

(34.0) 

127.3 

£1,185m 

£1,140m 

12.4% 

11.2%  

Var % 

+3.5% 

+7.3% 

- 16.9% 

+15.0% 

+13.4% 

+6.4% 

+15.3% 

+4.0% 

NEXT Finance has performed well in the year.  Interest income was up +7.3% on last year and net 
profit was up +15.3%.   

Growth in interest income was driven by a combination of increased credit sales and an increase in 
APR actioned in November 2018.  Underlying credit sales grew by +3.5%, marginally ahead of the 
+2.5% growth in credit customer base. We believe that credit sales per customer grew mainly as a 
result of the continued increase in the products available on our website.   

CREDIT	CUSTOMERS	
Active15  credit  customers  closed  the  year  up  +2.5%  on  last  year.    Total  credit  sales  per  customer 
(including interest) were up +1.2%. 

Credit customers (‘000) 

Jan 2020 

Jan 2019 

Opening actives 

Average actives 

Closing actives 

Credit sales per average active (£ VAT Ex) 

2,578 

2,582 

2,643 

£677 

2,545 

2,524 

2,578 

£669 

Var % 

+1.3% 

+2.3% 

+2.5% 

+1.2% 

Credit	Customer	Growth	Drivers		
Last year was our third consecutive year of growth in closing active customers and demonstrates the 
effects of the improvements we have made to our credit offers, marketing and account services.  The 
five year trend is shown in the following chart. 

14 Cost of funding has been restated for January 2019 to reflect the new debt to equity ratio. See page 32.   
15 Active customers are defined as those who have placed an Online order or received a standard account statement in the last 20 weeks. 

30

 
 
 
+4%

+3%

+2%

+1%

0%

-1%

-2%

-3%

-4%

-5%

-6%

-7%

-5.6%

Jan 16

Annual Change in UK Active Credit Customers

+0.6%

+1.3%

+2.5%

-0.8%

Jan 17

Jan 18

Jan 19

Jan 20

We believe the following initiatives have driven the increase in recruitment of new customers this 
year: 

● Investment in new credit scoring techniques and software, which has allowed us to accept

more applicants without lowering our acceptance criteria

● Improved  Online  marketing,  for  example  using  personalised  banner  advertising  on  our

homepage

BAD	DEBT	CHARGE	

The bad debt charge in the year was £43m, which was £9m lower than last year.  This was partly due 
to an over provision we made last year for doubtful debts.  We subsequently recovered these debts, 
which resulted in a release of the provision this year.  The underlying bad debt charge is set out below: 

£m 

Bad debt charge 

Adjusted for provision release 

Underlying bad debt charge 

Underlying bad debt charge as a % of credit sales 

Jan 2020 

Jan 2019 

Var % 

43.3 

+3.4

46.7 

2.7% 

- 16.9%

- 4.1%

52.1 

- 3.4

48.7 

2.9% 

The underlying bad debt charge as a percentage of credit sales reduced in the year from 2.9% to 2.7%. 
As seen in the following chart, we started to experience an increase in bad debt in 2017/18.  In January 
2019 we made two changes to our lending criteria: (1) we reduced the amount of credit limit increases 
and (2) we increased the time required between successive increases.   

31

Strategic ReportGovernanceFinancial StatementsShareholder InformationUnderlying Bad Debt as a % of Credit Sales

2.9%

2.7%

2.4%

1.8%

1.8%

3.5%

3.0%

2.5%

2.0%

1.5%

1.0%

0.5%

0.0%

Jan 16

Jan 17

Jan 18

Jan 19

Jan 19

Jan 20

Following the credit limit restrictions, we have seen a reduction in the average credit limit, customer 
balance and debtor days (the average number of days a customer takes to pay down their balance).  

Key metrics 

Average credit limit £ 

Average balance £ 

Average debtor days 

FINANCE	OVERHEADS	

Jan 2020 

Jan 2019 

Var % 

4,118 

532 

225 

4,290 

533 

233 

- 4.0%

- 0.1%

- 3.4%

Overheads increased to £42m, up +15%.  Costs directly related to the Finance business (£17m) grew 
slightly faster than sales (+12%) due to investment in our credit systems and call centre operations. 
Following a review of central overheads, we have increased the cost allocation to the Finance business 
by +17% and now recharge £25m. 

FINANCE	BUSINESS	BALANCE	SHEET	AND	COST	OF	FUNDING	

In our Half Year Results, we outlined our approach to funding the Finance business.  We aim to fund 
any  increases  in  customer  net  receivables  with  15%  equity  and  85%  debt.    So  for  every  £100  of 
additional receivables we own, we would expect to take on an additional £85 of financial debt.  It is 
worth stressing that net receivables are calculated after providing for bad debt.  So to report £100 of 
receivables on our balance sheet we would need to be owed £107 (that has not defaulted).   

We  have  restated  last  year’s  cost  of  funding  on  the  same  basis  and  the  calculation  of  the  cost  of 
funding is set out below.  The average interest rate increased by +0.1% to 3.6% as a result of the 
issuance of a new bond in April 2019. 

Cost of funding calculation 

Average nextpay receivables 

Debt funding % 

nextpay receivables funded by debt 

Annual interest rate % 

Cost of funding for 12 months 

Jan 2020 

£1,185m 

85% 

£1,008m 

3.6% 

£36.3m 

Restated 
Jan 2019 

£1,140m 

85% 

£969m 

3.5% 

£34.0m 

As reported 
Jan 2019 

£1,140m 

100% 

£1,140m 

3.5% 

£40.1m 

32

OTHER BUSINESS ACTIVITY 

NEXT	SOURCING	

NEXT  Sourcing  (NS)  is  our  internal  sourcing  agent,  which  procures  around  38%  of  NEXT  branded 
product.  Profit in the year ended January 2020 increased by +£2.4m to £32m.  The table below sets 
out the performance of the business in Pounds and in Dollars. 

Sales in Dollars were down -5% due to lower NEXT purchases.  Profit in Dollars was up +4.1% due 
primarily to overhead savings, with lower sales being offset by improved margin. 

Sales (mainly inter-company) 

543.0 

550.0   - 1.3% 

695.1 

731.5 

- 5.0% 

Jan 2020 
£m 

Jan 2019 
£m   

Jan 2020 
USD m 

Jan 2019 
USD m  

Operating profit 

Net margin 

Exchange rate 

LIPSY	

32.0 

5.9% 

1.28 

29.6  +8.2% 

5.4%   

1.33   

41.0 

5.9% 

39.4  +4.1% 

5.4%   

Lipsy  is  a  wholly  owned  subsidiary,  based  in  London,  that  sells  women’s  fashion  brands  including 
Lipsy’s own brand and over 140 third-party brands.  In July 2019, Lipsy acquired Fabled by Marie Claire, 
which significantly increased the Group’s offer of Branded Beauty products.   

Sales  achieved  through  NEXT’s  stores  and  websites  are  reported  by  NEXT  Retail  and  Online 
respectively.  Online,  UK  sales  are  reported  within  LABEL  and  non-UK  sales  are  reported  within 
Overseas.  The table below sets out Lipsy’s total sales performance by channel and operating profit.   

£m 

Sales through NEXT websites: Online clothing 

Sales through NEXT websites: Online beauty 

Sales through NEXT stores 

Sales reported through NEXT 

Other sales (Fabled, wholesale, franchise, third-party websites) 

Total sales 

Net operating profit (exc. Lipsy and Fabled acquisition costs) 

Net operating profit (inc. Lipsy and Fabled acquisition costs) 

Jan 2020 

Jan 2019 

Var % 

113.8 

116.7 

- 2.5% 

18.5 

9.8 

142.1 

13.1 

155.2 

15.9 

13.0 

5.2  +255.5% 

12.9 

-23.6% 

134.8 

+5.4% 

15.1 

- 13.7% 

149.9 

+3.5% 

17.1 

11.0 

- 7.0% 

+18.0% 

As detailed in our Half Year Report, we expected clothing sales in the second half of the year to be 
hampered by range errors and stock shortages.  Clothing sales through NEXT Online were down -2.5% 
on last year and down -24% in Retail stores.  With the addition of Beauty, overall sales via NEXT were 
up +5.4%.  Non-NEXT sales were down -13.7%, due to the winding up of the UK wholesale business.  
Underlying profit (excluding acquisition costs) was £15.9m, down -7% on last year.  The reduction in 
profit was mainly due to the fall in clothing sales and higher levels of surplus stock in the first half of 
the year.  After acquisition costs, net operating profit was £13m, up +18.0%.  The increase in post-
acquisition profit came as a result of the crystallization and settlement of some management earn out 
incentives. 

33

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
INTERNATIONAL	RETAIL	AND	FRANCHISE	STORES	

Our franchise partners currently operate 185 stores in 31 countries and at the close of the year we 
had  three  owned  stores  in  the  Czech  Republic.    During  the  year  we  closed  our  unprofitable  retail 
operations in Slovakia and Sweden.   

Revenue and profit are set out in the table below.  Profit has remained flat on declining sales due to 
the closure of our unprofitable operations. 

£m 

Franchise income 

Own store sales 

Total revenue 

Operating profit 

Jan 2020 

Jan 2019 

52.0 

4.9 

56.9 

6.2 

52.2 

10.0 

62.2 

6.2 

Var % 

- 0.3% 

- 51.7% 

- 8.6% 

- 0.5% 

NON-TRADING	ACTIVITIES	

The table below summarises central costs and the profit on other non-trading activities. 

£m 

Jan 2020 

Jan 2019 

Central costs and employee share schemes 

Property management 

Foreign exchange 

Associates and joint venture 

Total 

(21.5) 

(2.2) 

(1.5) 

(0.4) 

(25.6) 

(19.4) 

6.7 

1.4 

0.1 

(11.2) 

Property profit was £8.9m lower than last year.  This was due to a £3.6m increase in provisions made 
in the year and £5.3m of one-off profits in the prior year.  The year ending January 2019 benefited 
from a profit of £1.4m on two development sites and £3.9m compensation income received upon the 
early completion of two store leases at the landlords’ request.  

Foreign exchange movements relate to contracts not eligible for hedge accounting.  

PENSION	SCHEME	

On the IFRS accounting basis, our defined benefit schemes have moved from £125m surplus at January 
2019 to £133m surplus at January 2020.  This movement is primarily due to an increase in the value 
of  equity  investments,  partially  offset  by  an  increase  in  liabilities  resulting  from  a  reduction  in  the 
discount rate assumption applied to the liabilities. 

A full valuation as at 30 September 2019 is currently being undertaken and the discussions between 
the Company and the Trustee are well advanced.  The preliminary results of this valuation showed a 
small deficit of £12m on the proposed Technical Provisions basis. 

34

 
 
CASH FLOW 

Profit in the year before interest, tax, depreciation and amortisation was £896m.  Cash flow after non-
discretionary outflows of taxation, interest and working capital was £663m.  After investing in capital 
expenditure  and  paying  ordinary  dividends,  but  before  financing  customer  receivables,  the Group 
generated surplus cash of £307m. Total share buybacks in the year to January 2020 were £300m; we 
purchased 5.4m shares at an average price of £55.83, reducing our shares in issue at the start of the 
year by 3.9%. The table below summarises our main cash flows in the year ended January 2020 and 
the prior year.   

£m 

Jan 2020 

Jan 2019 

Profit before Interest, Tax, Depreciation & Amortisation 

Interest 

Taxation 

Working capital and other 

Discretionary cash flow 

Capital expenditure 

Investment in subsidiary/associate 

Ordinary dividends 

Surplus cash 

Financing of additional nextpay receivables* 

Share buybacks 

Movement in net debt 

896 

(39) 

(138) 

(56) 

663 

(139) 

(3) 

(214) 

307 

(23) 

(300) 

(16) 

884 

(37) 

(144) 

(34) 

669 

(129) 

(3) 

(216) 

321 

(90) 

(325) 

(94) 

*85% of movement in Jan 2020, 100% of movement in 2019 (see page 32 for further explanation). 

INTEREST		
Net interest charged in the Income Statement for the year was £44m, an increase of +£5m on the 
previous year as a result of higher net debt and higher average interest rate following the issue of the 
new bond in April 2019.  As a result of payment timing differences, the interest paid was £39m. 	

TAX		

Our full year effective tax rate was 18.5%, broadly in line with last year.  For the year ahead we have 
assumed an effective tax rate of 18.5%.  This is based on the current UK headline corporate tax rate, 
adjusted for our overseas business.   

In the year ahead, HMRC are accelerating Corporation Tax payments so that the full tax charge is paid 
in the year in which it is incurred.  Previously, half of the tax payment was deferred until the following 
year.    If  the  Company  had  achieved  its  pre-coronavirus  central  guidance,  this  change  would  have 
resulted in an additional £70m cash outflow to HMRC.   

35

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
	
	
ORDINARY	DIVIDEND	

It is our usual practice at this time of the year to propose a final ordinary dividend to be paid at the 
start  of  August,  subject  to  approval  by  shareholders  at  the  Annual  General  Meeting  held  in  May. 
However,  given  the  highly  unusual  circumstances  arising  from  the  coronavirus,  we  believe  it  is 
important to maintain flexibility around the timing of a decision to pay this dividend.   

So, instead of proposing a final dividend at this time, the Board currently intends to declare a second 
interim dividend in June.  The directors will keep the Group’s liquidity position under review over the 
next few months and determine the quantum and timing of the second interim dividend in the light 
of the outlook for the Group’s balance sheet at that time.  Our current plan is to declare an interim 
dividend of up to 116.5p payable on 3 August, although we may decide to delay this payment by up 
to  three  months  if  we  need  cash  to  keep  our  balance  sheet  secure  through  our  period  of  peak 
borrowings.  For further detail see Outlook and Stress Test sections on page 38. 

36

 
 
 
 
	
CAPITAL	EXPENDITURE	

Spend	by	Category	

£m 

Retail space expansion 

Retail cosmetic/maintenance capex 

Total capex on stores 

Warehouse 

Head office infrastructure 

Systems  

Jan 2021 (e) 
Current plans  

Jan 2021 (e) 
Pre-coronavirus 

Jan 2020 

Jan 2019 

30 

5 

35 

55 

2 

8 

32 

15 

47 

81 

7 

10 

24 

14 

38 

87 

5 

9 

57 

12 

69 

52 

4 

4 

Total capital expenditure 

100 

145 

139 

129 

Capital expenditure in the year ending January 2020 was £139m, £10m higher than the prior year.   
Warehouse  capex  was  our  biggest  investment  at  £87m,  a  £35m  increase  on  the  prior  year.    This 
warehouse investment is part of an ongoing expansion programme to increase capacities to support 
Online sales growth.  The £31m reduction in Retail capex is a function of opening fewer new stores; 
most of the space expansion in the year relates to the re-site of small stores in existing locations to 
larger sites, typically on improved lease terms.  Retail cosmetic and maintenance capex increased by 
£2m;  this  is  due  to  the  renewal  of  leases  where  capital  contributions  from  the  landlord  are  being 
reinvested in the stores.  

Capex	in	the	year	ahead	
Pre-coronavirus, we had originally planned to spend £145m in the year ahead, but we have scaled this 
back to £100m by delaying non-essential capex.  Our warehouses will again see the largest investment 
with capital spend of £55m.  This includes the extension of bulk storage facilities in our current Online 
boxed warehouse.  We expect to spend £35m on store capex in the year, this includes three large 
stores which we plan to re-site to new locations.  

The  systems  expenditure  of  £8m  includes  projects  which  update  the  code  that  runs  three  core 
systems.  The systems in question are (1) our web platform (2) our warehouse management systems 
and  (3)  our  product  systems.    These  projects  all  aim  to  deliver  improvements  to  resilience, 
performance and security along with an improvement in the ease with which they can be developed 
going forward. 

BOND,	BANK	FACILITIES	AND	NET	DEBT	

During the year we took steps to extend the maturity of our long term debt financing.  We successfully 
issued a £250m six year bond, which matures in August 2025.  We initially retained £50m of these 
bonds which were later issued in August 2019.  The value of Sterling bonds outstanding at January 
2020 amounted to £1,125m, which compares with £875m at January 2019.  In addition, we refinanced 
our  bank  facilities,  combining  two  facilities  maturing  in  2020  and  2021  into  a  new  £450m  facility 
maturing in 2024.  Total bank and bond financing amounts to £1.6bn. 

Our £325m bond matures in October 2021.  It is our intention to refinance this with the issuance of a 
new bond prior to maturity. 

37

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
OUTLOOK	FOR	SALES	AND	PROFIT	

APPROACH	TO	GUIDANCE	IN	AN	UNFORECASTABLE	YEAR	

Uncertainty	and	Stress	Testing	
Uncertainty around the scale, timing and impact of the coronavirus pandemic means it is impossible 
to give meaningful guidance for profits in the year ahead.  Instead, we have given a range of outcomes 
for the current year for different sales scenarios.  The resulting stress test is very useful; it gives a clear 
picture of the possible effects on our balance sheet and finances and points to the practical steps we 
can take to ensure that the Company is best placed to cope with all imaginable outcomes.  

Method	
The method we have used to stress test the business is as follows: 

1.  Start with our Base Case sales, profits and cash flow guidance before taking account of any 

impact of coronavirus (i.e. based on the forecast given in January) 

2.  Model varying levels of sales of decline  

3.  Assess the expected impact on cash flow for each scenario 

4.  Outline the measures we can take to increase cash retained within the business 

Conclusion	of	Stress	Test	
The conclusion of our stress test is that the business could sustain the loss of more than £1bn (25%) 
of annual full price sales, without exceeding our current bond and bank facilities.  This accounts for 
the  rates  holiday  announced  by  Government  but  excludes  any  use  of  Government  lending  or  any 
measures that may be introduced to help with wages during closure. 

38

 
 
 
	
1.		BASE	CASE	—	BEFORE	THE	CORONAVIRUS	IMPACT		

Base	Case	—	Sales		
The table below sets out our January central guidance for full price sales growth by trading divisions 
in the year ahead, before the impact from the coronavirus.  For comparison, we have also shown the 
actual sales performance in the year ending January 2020.   

Full price variance on previous year 

Online sales 

Retail sales (including sales from new space) 

Product full price sales 

Finance interest income 

Total full price sales including interest income 

Base Case 
guidance 
2020/21 (e) 

Actual 
performance in 
2019/20 

+10.9% 

+11.9% 

- 5.8% 

+3.1% 

+1.0% 

+3.0% 

- 4.3% 

+3.7% 

+7.3% 

+4.0% 

Base	Case	Profits	and	Earnings	Per	Share	(52	Week	Basis)	
In the Base Case we estimated that Group profit before tax would be around £734m, up +0.8% on the 
prior year.  Our January central guidance for sales, profits and EPS is set out in the table below. 

Full year estimate to January 2021 

Total full price sales versus 2019/20 

Group profit before tax 

Group profit before tax versus 2019/20 

Earnings Per Share growth versus 2019/20 

Base case 
guidance 

+3.0% 

£734m 

+0.8%16 

+3.3%16 

The guidance above is based on a 52 week trading period.  However, the financial year ahead will be 
a 53 week period to 30 January 2021.  We had expected the additional week of sales to generate 
profit of around £13m.   

16 In our January Trading Statement, we reported profit guidance of £734m, which would be up +1% on the prior year, and EPS growth of 
+3.5%. Profit in the year ended January 2020 finished slightly ahead of our forecast so profit growth would now be up +0.8% with EPS up 
+3.3%. 

39

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
	
	
 
2.		MODELLING	SALES	AND	COST	IMPACT	OF	CORONAVIRUS	

Supply	Chain	Effects	
When the coronavirus outbreak started, we assumed that the main impact would be on our supply 
chain.  There has been some effect on supply, though as yet the only meaningful delays have come 
from  suppliers  based  in  mainland  China.    Mainland  China  accounts  for  27%  of  our  supply  base 
(excluding  third-party  brands).    This  number  increases  to  47%  once  you  account  for  goods 
manufactured outside China but made with Chinese fabric and trims (buttons, zips etc.). 

So far, half the goods we were expecting from China in the month of February are running late.  Most 
of our factories in China have now returned to work and we expect the supply of stock from China to 
improve as the year progresses.  As yet we do not know what impact the virus will have on our other 
key territories, though at present it appears that the virus is not having a significant impact on warmer 
territories.    The  table  below  sets  out  the  percentage  of  stock  delivered  from  our  most  important 
territories: 

Territory 

Mainland China 

Bangladesh 

India 

Sri Lanka 

Cambodia 

Turkey 

Vietnam 

Myanmar 

Pakistan 

Portugal and North Africa 

Supply % 
Year ended Jan 2020 

27% 

24% 

12% 

7% 

6% 

6% 

5% 

4% 

4% 

2% 

In reality, the threat posed to the supply of goods pales into insignificance when compared with the 
potential impact on demand.  Indeed, the inability of some suppliers to make and deliver the stock 
we have ordered may help manage stock levels at a time when we are certain to have higher than 
normal levels of surplus stock. 

40

 
 
 
 
	
	
Sales	Impact	to	Date	
The graph and table below show our sales growth in Retail stores and Online versus last year for the 
year to date.  The last column on the right shows sales up to the evening of Tuesday 17 March.  The 
year-on-year performance for mid-February is distorted by the fact that this year the third and fourth 
weeks were adversely affected by flooding. 

Week commencing 

26 Jan  02 Feb  09 Feb  16 Feb  23 Feb  01 Mar 

08 Mar  15 Mar* 

Online (including overseas) 

+7.4% 

+7.5%  +11.2% 

+6.2% 

+2.3% 

+3.9%

- 2.0% - 25.0%

Retail 

- 3.9% 

- 4.6% 

- 9.6% 

- 6.9%  - 12.9%  - 12.4% 

- 19.7% - 46.0%

Brand (including interest income)  +2.1% 

+1.7% 

+1.4% 

- 0.0% 

- 5.9% 

- 2.1% 

- 8.8% 

- 30.0%

*Part week to Tuesday 17 March

2020 Full Price Sales Variance by Week vs 2019

+2.1%

+1.7%

+1.4%

+5%

+0%

-5%

-0.0%

-2.1%

-5.9%

-8.8%

-10%

e
c
n
a
i
r
a
V
s
e
a
S
e
c
i
r
P

l

l
l

u
F

-15%

-20%

-25%

-30%

-35%

26-Jan

02-Feb

09-Feb

16-Feb
Week Commencing

23-Feb

01-Mar

08-Mar

15-Mar*

-30.0%

41

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
Sales	Scenarios	
We have modelled three scenarios for full price sales as set out below.  The first scenario assumes a 
shorter pandemic duration.  The second and third are spread out over 24 weeks.  It is important to 
stress that no one knows, and the phasing shown below is pure guesswork.  Our gut feeling is that the 
-10% scenario is too optimistic, and we believe the -25% scenario is overly pessimistic.  The week by
week progression does not make much difference to our cash resources and the number to focus on
is the total quantum of lost sales rather than the timing.

Full price sales versus last year 
Weeks 1 & 2 
Weeks 3 & 4 
Weeks 5 & 6 
Weeks 7 & 8 
Weeks 9 & 10 
Weeks 11 & 12 
Weeks 13 & 14 
Weeks 15 & 16 
Weeks 17 & 18 
Weeks 19 & 20 
Weeks 21 & 22 
Weeks 23 & 24 

Decline for affected period 
Rest of year 
Full year 

Scenario -10% 
- 45%
- 90%
- 45%
- 25%
- 25%
- 25%
-

-

-

-

-

-

- 42%
0%
- 10%

Scenario -20% 
- 45%
- 90%
- 90%
- 65%
- 65%
- 45%
- 45%
- 25%
- 25%
- 10%
- 10%
- 10%

- 45%
0%
- 20%

Scenario -25% 
- 45%
- 100%
- 100%
- 75%
- 75%
- 60%
- 60%
- 40%
- 40%
- 25%
- 25%
- 10%

- 53%
0%
- 25%

Full Price Sales Scenarios

10%

20%

25%

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

0%

-10%

-20%

-30%

-40%

-50%

-60%

-70%

-80%

-90%

-100%

42

Cost	Assumptions 
The paragraphs below set out the way in which we have modelled the major heads of cost. 

Stock 

We have assumed that we can cancel out of somewhere between 10% and 20% 
of the lost sales, saving the cost value of the stock.  The later in the year the sales 
are lost, the greater our opportunity to cancel orders.  

Clearance rates  We  have  assumed  that  we  will  not  achieve  any  additional  markdown  sales  by 

clearing additional surplus stock.  This is potentially overly conservative. 

Variable costs 

As sales reduce, the demand for labour in our warehouses, stores and call centres 
would reduce.  We have assumed that for warehouses and call centres, costs are 
20% variable. So if Online sales drop by -10%, costs would only fall by -2%.  

Retail store wages are assumed to be 30% variable to Retail sales.  We believe this 
can  be  achieved  mainly  through  not  requiring  staff  to  work  more  than  their 
contracted hours and, in the short term, we  would not replace leavers.  In the 
event  of  a  prolonged  closure  period,  and  in  the  absence  of  any  Government 
assistance, we may have to take more radical action on wages, but we have not 
factored this into the model. 

Online distribution costs, many of which are contracted out to a third-party on a 
per parcel basis, are assumed to be 65% variable. 

Head office 

Most Head Office functions are vital to the long term future of the business and 
we have assumed that wages remain broadly fixed. 

Bad debt 

We have not assumed any change in bad debt rates or payment profile though in 
reality payments may be a little slower than expected and bad debt may increase.   

Rents 

We have assumed that rents and all other fixed costs are not variable. 

43

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
 
 
 
	
	
3. CASH	FLOW	MODEL

Base	Case	Finances	
NEXT has long term bond and debt facilities of £1.6bn; all of these facilities are secured for more than 
a year.  Peak debt was forecast to be £1.4bn in August.   

The bar chart below sets out our bond and bank facilities in the leftmost bar consisting of £1,125m of 
bonds and a £450m bank facility maturing in 2024.  The central bar shows our Base Case year end and 
peak  borrowing  requirements.    The  right-hand  bar  demonstrates  that  year  end  net  debt  would 
normally be more than matched by our wholly owned consumer receivables book. 

Financing

Peak
1.4bn(e)

Jan 2021
1.15bn(e)

Jan 2021
1.25bn(e)

£1,800m

£1,600m

£1,400m

£1,200m

£1,000m

£800m

£600m

£400m

£200m

£0m

Bank
facilities
450m

Bonds
1,125m

1.6bn

2024 RCF
450m

2021 Bond
325m
2025 Bond
250m
2026 Bond
250m
2028 Bond
300m

Funding

Net debt

nextpay
receivables

Base	Case	Cash	Flow	Model	
The graph below shows our Base Case cash flow for the year ahead, relating to our January guidance. 
This model assumes, amongst other things, that we buy back £280m of shares over the course of the 
year.  The black line shows our expected net debt position throughout the year, the green line shows 
the level of our cash resources.  As can be seen, in a normal year we would expect to keep headroom 
of around £210m at peak financing in late August.   

Net Debt and Financing
Base Case

Cash resources
Net debt: Base Case

Headroom 
at peak
£210m

Headroom 
at year end
£390m

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

£1,700m

£1,600m

£1,500m

£1,400m

£1,300m

£1,200m

£1,100m

£1,000m

44

Cash	Flow	Without	Mitigating	Action	
The table below sets out the cash flow impact of lost sales after cost saving measures but without the 
Company  taking  any  further  corporate  action  to  conserve  cash  (such  as  cancelling  buybacks).    For 
completeness, the EBITDA and Profit before tax the Company would generate is shown in the last two 
lines of the table. 

£m (e) 

Scenario -10% 

Scenario -20% 

Scenario -25% 

Lost full price sales (VAT ex) 

Cash from additional clearance sales 

Operational cost savings 

Reduced stock purchases 

Inflow from reduction in Online lending 

Corporation tax saving and rates holiday 

Cash cost of lost sales 
Implied Group EBITDA17 
Profit before tax17 

- 445

+0

+55

+15

+55

+130

- 190

£665m 

£490m 

- 820

+0

+80

+50

+120

+180

- 390

£375m 

£200m 

- 1,010

+0

+90

+65

+150

+215

- 490

£230m 

£55m 

Net Debt and Financing
Without Mitigation

Cash resources
Net debt: -20% scenario

Shortfall
£245m

£1,900m

£1,800m

£1,700m

£1,600m

£1,500m

£1,400m

£1,300m

£1,200m

£1,100m

£1,000m

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

4. MITIGATION

The following actions can be taken to increase cash resources in the current financial year. 

Level	1	Measures:	Share	Buybacks,	ESOT	and	Capex	
Suspending  buybacks,  employee  share  option  trust  (ESOT)  purchases  and  deferring  non-essential 
capital expenditure.  These actions will have no or little impact on the short term operations of the 
business.  

Level	2	Measures:		Leasebacks,	Securitisation	and	ESOT	Loan	Recall	
We believe we can leaseback high quality assets and recall part of a loan from the Company which 
has been advanced to the ESOT and securitise some of our customer receivables. These actions have 
little impact on the operations of the business but are mildly earnings dilutive in future years as, for 
example, the cost of rent on a leased-back building is likely to be higher than prevailing interest rates 
on the proceeds of sale. 

17 Profit before tax includes the benefit of the business rates holiday. 

45

Strategic ReportGovernanceFinancial StatementsShareholder InformationLevel	3	Measures:	Delay	August	Dividend	
We could choose to delay the payment of our usual August dividend which comes just before our 
peak cash requirement.  This would only be necessary in the event we saw more than a -20% reduction 
in sales.  

At  this  time  of  year  (March)  we  would  normally  propose  a  final  dividend  and  we  had  planned  to 
announce a return of 116.5p per share for payment in August.  Instead of proposing a final dividend 
now (which would commit us to the payment), our current intention is to announce a second interim 
dividend (of up to 116.5p) at the end of June, for payment at some point between August and October, 
in the event that (1) the worst of the virus has passed by that time and (2) that our finances permit 
the payment.  

Level	4	Measure:	Suspend	Dividends	
This would be a last resort but, in the event the business needed to conserve cash, we could suspend 
both the August 2020 and January 2021 dividends which would retain £220m in the Group. 

Impact	of	Levels	1-4	Mitigation	
The chart below shows our cash requirements and resources in the event that we lose -20% (£820m) 
of sales and take all levels of mitigation outlined above.  The dotted line shows the scenario where 
sales are down -25%.  As can be seen in the -20% scenario, our minimum headroom is £150m and 
cash  resources  at  the  year-end  would  rise  to  £835m.    Even  in  the  -25%  scenario,  our  minimum 
headroom would still be £110m.  

Net Debt and Financing
With Levels 1 - 4 Mitigation

Headroom @ -20% +£150m
Headroom @ -25% +£110m

Headroom at 
year end
£835m

1138.951996

Cash resources

Net debt: -20% scenario

Net debt: -25% scenario

£1,700m

£1,600m

£1,500m

£1,400m

£1,300m

£1,200m

£1,100m

£1,000m

£900m

£800m

£700m

£600m

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Further	Measures	Not	Included	in	the	Model	
We have two further significant measures that would help us to increase our cash headroom in May. 
We could (1) bring forward our Summer End of Season Sale and (2) push back deliveries of stock into 
June.  We estimate that the combination of these two options would increase our headroom by at 
least a further £100m at that time.  

46

The following table sets out the measures we believe we can take and an estimate of the resulting 
cash retained at the end of August and Year End.  The final line of the table shows the headroom the 
measures would generate at year end in the -20% scenario.   

It  is  worth  noting  that,  normally,  our  peak  cash  requirement  would  be  in  August,  however,  if  all 
measures  are  undertaken  the  peak  cash  requirement  moves  to  the  end  of  May  as  shown  in  the 
previous graph. 

ACTION 

Suspend  
buybacks 

ESOT  
purchases 

Defer capex 

TOTAL LEVEL 1 

DESCRIPTION 

We expected to spend £280m on buybacks and have spent c.£20m to 
date. Further buybacks are suspended until the situation stabilises 

We had expected to spend £40m in the current year on buying shares 
into our Employee share option trust.  

We had planned to spend £145m of which we have not committed to 
£70m.  We intend to delay all non-essential capex (for example 
maintenance and refit capex).  We expect to save £45m on capex. 

Value at 
August 
£m 

Value at 
year end 
£m 

+148 

+260 

+17 

+40 

+20 

+45 

+185 

+345 

Part securitise 
Online debt 

Within the terms of our bonds we can securitise up to £100m of our 
Online receivables.   

+100 

+100 

Lease backs 

We have some freehold warehousing and other property which could 
be leased back. We estimate we could realise £100m from these 
sales.  

+100 

+100 

ESOT loan recall 

This involves our ESOT selling shares they do not currently need to 
cover employee options (at today’s share price) and repaying part of 
the loan from the NEXT Group used to buy these shares.  We estimate 
that this would generate cash of at least £70m. 

TOTAL LEVEL 1 & 2 

Delay dividend  

This would involve delaying our usual August dividend to October. 

TOTAL LEVEL 1, 2 & 3 

Suspend dividends 

TOTAL LEVEL 1, 2, 3 & 4 

Cash impact of lost sales and rates holiday (-20% scenario)  

Base case headroom 

Headroom generated by all measures assuming -20% scenario 

+70 

+70 

+455 

+615 

+147 

- 

+602 

+615 

+220 

+602 

+835 

- 390 

+390 

+835 

47

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
Further	Increasing	our	Financing	Resources	
We are in advanced discussions with our banks to increase our facilities by £200m to provide further 
flexibility and headroom during these uncertain times.  These discussions are progressing well, and 
we expect the new facility to be in place within the next month. 

Revolving	Credit	Facility	Covenants	
Under the scenario where full price sales fall by -20%, there is a risk that we may breach the Group's 
bank covenants during the current financial year.  This would be caused by a temporary reduction in 
profits, however peak borrowings would remain comfortably within our total facilities.  

We  have  had  positive  discussions  with  all  our  lending  banks  about  this  potential  scenario.  Our 
discussions  have  been  encouraging  and  early  indications  suggest  they  would  agree  to  a  covenant 
waiver during the financial period to the end of January 2021. 

Government	Support	for	Businesses	
We believe that Government, acting as lender and employer of last resort, can make an enormous 
difference to the preservation of retail jobs and businesses during the crisis.  The scale and speed of 
the actions announced on Tuesday are very much welcomed.  We believe that the availability of a 
Government loan facility will do much to stabilise businesses through the crisis.   

At present (as can be seen from our modelling) we do not believe that we would need to draw on 
Government loan facilities, but they are hugely comforting, not least because they will help prevent 
business collapses and unemployment elsewhere in the economy. 

The  Government  has  announced  and  is  considering  further  measures  to  assist  industry  at  this 
exceptional  time.    For  information,  If  NEXT  were  able  to  defer  payment  of  National  Insurance, 
Corporation  Tax,  and  VAT  for  the  rest  of  this  financial  year,  it  would  generate  an  additional  cash 
headroom of £240m at the year end. 

Employment	and	Salaries	
We would recommend that the Government urgently put in place measures to support the incomes 
of  those  who  work  in  shops  that  are  forced  to  close.   We  understand  the  immense  pressure  the 
Treasury are under at this time but would emphasise that clarity and speed on this issue would be 
useful for retailers and employees alike. 

48

 
 
 
 
SUMMARY 

Our industry is facing a crisis that is unprecedented in living memory, but we believe that our balance 
sheet and margins mean that we can weather the storm.    

The crisis will pass at some point.  At that time, it will be the work we do to move the business forward 
that will determine our future success.  So our priorities are clear: (1) to do all we can to keep our 
workplaces and shops as safe as possible for customers and staff, (2) securing the cash resources of 
the business and (3) continue to develop our Online platform and product ranges throughout the next 
six months. 

Our first quarter Trading Statement will cover the thirteen weeks to 25 April 2020 and is scheduled 
for Wednesday 29 April 2020. 

Lord Wolfson of Aspley Guise 
Chief Executive 
19 March 2020 

49

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
	
	
APPENDIX 1 – STATUTORY SALES AND LEASES 
Overview	
The financial information presented in pages 5 to 49 is used by the Chief Operating Decision Maker 
(CODM) and management in assessing business performance against its targets and strategy. It is also 
the financial information used to inform business decisions and investment appraisals. Having been 
prepared on a basis that is consistent with prior years and current profit guidance, it is management's 
view that this provides both a useful and necessary basis for understanding the Group’s results.  

Management  will  continue  to  monitor  and  assess  the  financial  information  it  presents  so  that  it 
remains both useful and necessary to understand the Group’s performance.  

For statutory reporting purposes, changes are made in respect of revenue and accounting for leases.   

A summary of the changes and their impact is set out below.  Further detail on IFRS 16 “Leases’’ and 
its impact on the statutory accounts is provided in Note 32 of the Financial Statements.  

Revenue	
Revenue presented in pages 5 to 49 is based on “Total sales” excluding VAT.  “Total sales” represent 
VAT  exclusive  sales,  including  the  full  value  of  commission  based  sales  and  interest  income.    For 
statutory reporting purposes two adjustments are made to derive statutory revenue: 

●  Where  third-party  branded  goods  are  sold  on  a  commission  basis,  only  the  commission 
receivable  is  included  in  statutory  revenue.    This  adjustment  reduces  the  value  of  sales 
recognised for statutory reporting purposes by £137.7m for the period to January 2020 (2019: 
£93.8m) 

●  Customer  delivery  charges,  income  received  from  printed  publications,  promotional 
discounts,  Interest  Free  Credit  commission  costs  and  unredeemed  gift  card  balances  are 
included  in  statutory  revenue  (these  amounts  being  reclassified  from  cost  of  sales).    This 
adjustment  increases  the  value  of  sales  recognised  for  statutory  reporting  purposes  by 
£42.1m for the period to January 2020 (2019: £40.3m) 

As a result, Total Sales for the period to January 2020 of £4,361.8m (2019: £4,220.9m) are recognised 
for statutory purposes as revenue of £4,266.2m (2019: £4,167.4m). A corresponding amount has been 
recognised in cost of sales.  

This change has no impact on profit before taxation, profit after taxation, Earnings Per Share or cash 
flow. 

Leases	(IFRS	16)	
The  accounting  for  leases  used  within  pages  5  to  49  do  not  reflect  the  requirements  of  IFRS  16, 
“Leases’’.  Instead, operating leases are held off balance sheet with the lease costs recognised on a 
straight-line basis over the term of the lease.  This is consistent with how leases were recognised on 
a statutory basis in prior years.  

In contrast, IFRS 16 applies a single ‘on balance sheet’ approach to lease accounting.  This is primarily 
achieved by: 

●  Recognising  a  right-of-use  asset  which  represents  the  lessee’s  contractual  right  to  use  the 

leased asset for the lease term 

●  Recognising a lease liability which reflects the lessee’s obligation to make payments under 

the terms of the lease   

In this way leases previously classified as operating leases have now been included in the Balance 
Sheet.  

50

 
 
Due  to  the  changes  on  the  Balance  Sheet,  the  nature  and  timing  of  costs  being  recognised  in  the 
Income  Statement  also  change,  with  depreciation  being  recognised  on  the  right-of-use  asset  and 
finance costs being recognised on the lease liability.  The rental costs recognised under the previous 
accounting standard for leases, IAS 17, are then excluded.   

The impact of this change, on the timing of costs being recognised, is shown in the graph below.  Note, 
this graph is for illustrative purposes only. 

Example of Income Statement Profile for Lease Costs

IAS 17 costs

IFRS16 total costs

£350m

£300m

£250m

£200m

£150m

£100m

£50m

£0m

Yr 1

Yr 2

Yr 3

Yr 4

Yr 5

Under IFRS 16 depreciation costs on the right-of-use asset remain consistent during the lease as they 
are recognised on a straight-line basis. 

However, finance costs recognised on a lease are typically higher in the earlier years due to the finance 
costs associated with a higher lease liability.  This is evident in years one to three in the above graph 
where the total IFRS 16 cost is higher than its IAS 17 equivalent. 

As the lease liability is repaid the associated finance costs reduce year-on-year. This is evident in years 
three to five in the above graph.  

In contrast, under the previous accounting standard, the entire lease cost would be recognised on a 
straight-line basis over the lease term as represented by the horizontal line in the graph.  

IFRS	16	–	Full	retrospective	application	
NEXT has applied the requirements of IFRS 16 on a fully retrospective basis.  This means that NEXT 
has had to recalculate its IFRS 16 position as though it had always applied IFRS 16.   

When viewed across its entire lease population, the NEXT lease portfolio is relatively mature.  The 
retrospective application of IFRS 16 has therefore resulted in a reduction in reserves of £196.3m as at 
January 2018 (see note 32 of the Financial Statements).   This reduction in reserves represents the 
costs that would have been recognised at an earlier point in the lease term under IFRS 16 compared 
to the previous standard, IAS 17.  

While this reduction in reserves has reduced the Net Assets of NEXT it will not cause any hindrance 
to the distribution of dividends to shareholders.  

51

Strategic ReportGovernanceFinancial StatementsShareholder InformationIncome	Statement	
Having recognised a significant portion of the lease costs directly in reserves it is expected that, where 
the lease portfolio is stable, the NEXT Income Statement will benefit from the recognition of lower 
lease  costs  going  forward.    This  is  evident  in  both  the  January  2020  and  January  2019  Income 
Statement, restated for IFRS 16, see below.  

£m 

Profit before taxation 

Taxation 

Profit after taxation 

Earnings Per Share 

£m 

Profit before taxation 

Taxation 

Profit after taxation 

Earnings Per Share 

Jan 2020 excluding 
IFRS 16 

IFRS 16 impact 

Jan 2020 
including IFRS 16 

728.5 

(134.6) 

593.9 

459.8p   

20.0 

(3.7) 

16.3 

748.5 

(138.3) 

610.2 

472.4p 

Jan 2019 excluding 
IFRS 16 

IFRS 16 impact 

Jan 2019 
including IFRS 16 

722.9 

(132.5) 

590.4 

435.3p  

10.7 

(2.0) 

8.7 

733.6 

(134.5) 

599.1 

441.7p 

The  higher  profit  before  tax  under  IFRS  16  is  consistent  with  the  illustrative  profile  on  lease  costs 
shown on page 51 and the impact of full retrospective application of IFRS 16.    

It is important to stress that while the timing and nature of costs under IFRS 16 differ to those reported 
under IAS 17, over the course of the lease term the overall costs remain the same.     

Hence  the  reduction  to  reserves  of  £196.3m,  and  the  subsequent  higher  profit  before  tax  in  the 
periods to January 2020 and January 2019, relate primarily to the timing of costs being recognised 
and not cash savings or improved performance under the lease contracts.   

In  order  to  present  financial  information  on  a  basis  consistent  with  how  the  CODM  and 
management  run  the  business,  and  to  assist  readers  in  understanding  the  underlying  business 
performance, pages 5 to 49 of this report do not include the impact of IFRS 16.  

Cash	Flow	
While IFRS 16 has, from a statutory reporting perspective, had a significant impact on the Balance 
Sheet  and  Income  Statement  it  is  important  to  emphasize  that  it  has  had  no  impact  on  the  cash 
generated by the business.  

As disclosed in the Group accounting policies in the Financial Statements, the impact of IFRS 16 on 
the cash flow is limited to changes in the presentation of where cash flows are reported.  A summary 
of  the  changes  for  January  2020  is  presented  below  which  also  demonstrates  that  the  net  cash 
position does not change.  

Consequently,  surplus  cash  as  presented  on  page  35  remains  an  APM  used  by  the  business  in  its 
management of cash flows.  

52

 
 
 
 
 
 
 
 
Cash	Flow	Statement	

£m 

Operating profit 

Non-cash items and movement in 
working capital 

Net Cash from investing activities 

New cash from financing activities 

Closing cash 

Jan 2020  
excluding IFRS 16 

IFRS 16 impact 

Jan 2020 
including IFRS 16 

772.1 

81.8 

853.9 

(69.3) 

(139.1) 

(544.8) 

18.9 

142.6 

0.0 

(224.4) 

- 

73.3 

(139.1) 

(769.2) 

18.9 

Net	Debt		
Net debt at January 2020, excluding leases, was £1,112.1m.  From a statutory reporting perspective, 
the adoption of IFRS 16 results in the recognition of lease debt on the Balance Sheet of £1,251.0m 
(2019: £1,366.3m).     

£m 

Jan 2020 

Jan 2019 

Cash and cash equivalents 

Unsecured bank loans 

Corporate bonds 

Fair value hedges of bonds 

Net debt excluding leases 

Lease debt under IFRS 16 

Net debt including leases 

52.9 

(40.0) 

(1,163.7) 

38.7 

(1,112.1) 

(1,251.0) 

(2,363.1) 

34.0   

(255.0)   

(905.2)   

30.4   

(1,095.8) 

(1,366.3)   

(2,462.1) 

- 1.5% 

+4.0% 

The year on year reduction in lease debt reflects the payments made in the period and the trend 
towards shorter lease terms on lease renewals.  

Lease	Commitment	Profile	
On an IFRS 16 basis 50% of the lease liability (by value) will expire within the next 11 years.  This differs 
to the lease profile on page 28 which states that 50% of the leases will expire within 4.8 years and 
that within the next 10 years 81% of the rental liability would have expired.   
This difference is primarily due to the following factors: 

●  The  IFRS  16  lease  profile  includes  all  lease  contracts  within  the  scope  of  IFRS  16  -  stores, 
warehouses and plant and machinery.  In contrast the lease commitment profile on page 28 
includes store leases only  

●  The IFRS 16 liability includes lease terms beyond the break clause based on our expectation 
of how long we will remain in the lease.  In contrast the lease commitment profile on page 28 
only includes the commitment to expiry or break point 

●  The  IFRS  16  lease  liability  is  measured  as  the  present  value  of  future  lease  payments.   

In contrast the lease commitment on page 28 is not discounted. 

53

Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
 
 
 
BUSINESS MODEL

NEXT’s  purpose  is  to  offer  beautifully  designed,  excellent  quality  clothing  and  homeware  which  are  responsibly 
sourced and accessibly priced. 

Why we are unique
Our NEXT Platform draws on all our assets – stores, warehouses, delivery networks, systems, marketing, credit facilities – to create a single 
powerful aggregation business selling hundreds of third-party clothing and home brands alongside our own NEXT merchandise. We also draw 
upon the strengths of our employees and our other key stakeholders – see page 73.

In the UK, the scale of our Online business, supported by our store network and strong relationships with partner brands, enables NEXT to offer 
a broad product range to satisfy consumer demand for choice. In 2019/20, over £500m of other brands’ products were sold through LABEL.

The  lower  barriers  to  entry  created  by  the  shift  to  online  retail  have  enabled  NEXT  to  take  advantage  of  overseas  markets.  Sales  of  NEXT 
branded  products  overseas  continue  to  grow 
strongly and in 2019/20, Online Overseas sales 
exceeded £450m.

Our Platform has three very clear objectives:

•  To be our customers’ first choice destination  

for clothing and homeware

•  To be the most profitable third-party route 

to market for our partner brands

•  To provide a quality of service that we and 

our partner brands can be proud of

500 stores

7 UK Depots

8 UK NEXT warehouses

Third party warehouses

Warehousing – 8 UK warehouses 

Distribution – 7 UK depots and 2 international hubs

UK Online – 5 million UK Online customers

Online Marketing – websites serving 70 countries

Customer Credit – £1.4 billion NEXT Finance credit business

Overseas Online – 1.5 million overseas customers

WHAT WE SELL

NEXT BRANDED PRODUCTS
In-house design capability 
Our in-house team develop NEXT branded 
products offering great design, quality 
and value for money 

Responsibly sourced
We  source  globally  to  deliver  quality 
and  value 
for  money  NEXT  branded 
products  that  are  responsibly  sourced. 
NEXT  Sourcing,  our  Hong  Kong-based 
international  sourcing  agent,  competes  for 
business with other suppliers

LABEL
LABEL  is  our  online  aggregation  business 
selling almost 1,000 third-party brands

LIPSY
•  Lipsy  is  our  wholly  owned  subsidiary 
which designs and sells its own branded 
and other branded products 

•  Aimed at a younger female demographic 
•  Multi-channel;  trades  through  NEXT 
Online,  from  40  NEXT  stores,  and 
through  wholesale 
and  overseas 
franchise channels

HOW WE ADD VALUE

More product choice
A  combination  of  NEXT  products  and  almost 
1,000  third-party  brands  means  customers  can 
choose  from  an  extensive  range  of  clothing 
and homeware products

Strong third-party LABEL relationships
We aim to be the most profitable route to market 
for our third-party LABEL partners 

Cost and quality control 
Our sourcing structure provides excellent quality 
and accessibly priced products for our customers. 
It  also  helps  maintain  our  margin  through 
efficient  product  sourcing,  stock  management 
and cost control 

54

Our objectives

The primary financial objective of the Group is to build shareholder 
value  through  long  term,  sustainable  growth  in  Earnings  Per  Share 
(EPS) while conducting our business responsibly (see page 66). This long 
term value creation is driven by our core principles of doing business:

1. Add value
•  Use  our  product  skills,  distribution  networks,  systems,  services 
and sourcing to create goods and provide services that consumers 
cannot easily find elsewhere 

•  Focus on customers’ satisfaction levels by improving the customer 
experience in our stores and continuing to develop and enhance 
our Online website

2. Play to our strengths
• 

• 

Improve  and  develop  our  product  ranges  by  using  our  design 
skills to create quality products at affordable prices 
Increase  the  number  of  profitable  Online  customers  and  their 
spend,  both  in  the  UK  and  internationally.  Our  UK  Online 
business  is  complemented  by  our  LABEL  offering  of  branded 
products and the credit facility (nextpay). Our objective is to be 
our customers’ first choice online retailer for clothing, footwear 
and home products

3. Make a margin
•  Achieve healthy gross and net margins through efficient product 

sourcing, stock management and cost control 

•  Healthy margins help create stability that allows the business to 

withstand the vagaries of any consumer-facing business

4. Good returns on capital invested
•  Support  the  Group’s  access  to  low  cost  finance  by  maintaining 

a strong balance sheet and secure financing structure 

•  Make  a  return  on  capital  commensurate  with  risk,  and  using 
robust  investment  appraisal  models  targeting  financial  hurdles, 
including cash payback and return on capital invested

•  Maximise the profitability of retail selling space

5.  Generate and return surplus cash  

to shareholders

•  This is done by way of share buybacks and/or special dividends

HOW WE SELL IT

Flexible and robust infrastructure  
and distribution channels
•  Our  warehouse  and 

logistics  operations 
provide  an  efficient  and  agile  product 
distribution network 

•  8  UK  warehouses,  7  UK  depots  and 
2  international  hubs  provide  cost-effective 
delivery to our Online and Retail customers 

Digital marketing and websites 
•  Online  sales  of  NEXT  branded  products 
are  routed  through  our  own  website  and  
third-party websites 

•  Together, those websites serve 70 countries 

Well-connected store network
•  Around 500 stores in the UK and Eire.
•  Our stores play an important role in supporting 

our Online customers 

•  Nearly half of our UK Online orders (by number 
of  orders)  are  fulfilled  through  collection 
from our stores and over 80% of returns are 
through our stores 

Overseas
•  1.5 million overseas customers
•  185 mainly franchised stores in 31 countries.
•  Online orders are fulfilled from both our UK 
warehouses and our international hubs 

Flexible UK credit financing business
•  £1.4bn of consumer credit is currently provided 

to customers 

•  We offer a credit facility for UK NEXT Online 

customers called nextpay 

•  We  also  offer  next3step,  a  credit  account 
which allows customers to spread the cost of 
orders over three months interest-free 

Creating value for shareholders
•  We  manage  financial  resources  effectively 
with  a  strong  focus  on  cost  control  and 
maximising shareholder value

•  NEXT is highly cash generative; after investing 
in  the  business,  surplus  cash  is  returned 
to shareholders

Outstanding customer experience built  
on convenience and flexibility 
•  Customers  can  order  online  or  in-store  and 

choose delivery to home or store

•  UK Online customers ordering before midnight 

can expect next-day delivery as standard 

•  We  also  offer  a  ‘Collect  Today’  service  in  
the  UK  on  certain  items  ordered  online  for 
same-day collection in-store

55

Strategic ReportGovernanceFinancial StatementsShareholder InformationKEY PERFORMANCE INDICATORS (KPIs)

KPIs are designed to measure the development, performance and position of the business. Group cash flows and divisional results are 
detailed in the Chief Executive’s Review and elsewhere in this Annual Report. Refer to the Glossary on page 201 for further details. The KPIs 
include Alternative Performance Measures (APMs).

The directors use APMs as they believe these measures provide additional useful information on the underlying trends, performance and 
position of the Group. These measures are used for performance analysis. The APMs are not defined by IFRS and therefore may not be 
directly comparable with other companies’ APMs. These measures are not intended to be a substitute for, or superior to, IFRS measurements.

Sales (%)

APM

NEXT profitability

APM

NEXT Brand full
price sales growth

NEXT Brand 
total sales growth

+4.0%

+3.1%

+3.5%

+2.6%

2020

2019

2020

2019

Full  price  sales  are  VAT 
exclusive  sales  of  stock 
items  excluding  items  sold  
in  our  mid-season,  end-of-
season  and  Black  Friday 
Sale 
and  our 
Clearance  operations,  and 
includes interest income on 
those sales.

events 

Total sales are VAT exclusive 
full  price  and  markdown 
sales including the full value 
of  commission  based  sales 
and 
income  (as 
described  in  Note  1  to  the 
financial statements).

interest 

NEXT Retail
operating margin

NEXT Online
operating margin*

Group profit
before tax (£m)

+8.9%

+10.9%

+18.6%

+18.4%

728.5

722.9

2020

2019

2020

2019

2020

2019

*  excluding NEXT Finance

Divisional operating margin is profit after deducting markdowns and all direct and indirect 
trading  costs  expressed  as  a  percentage  of  achieved  total  sales  (refer  to  Note  1  to  the 
financial statements). 

Returns to shareholders (£m)

Earnings Per Share

APM

Ordinary dividends

Share buybacks

Total

213.6

215.7

300.2

324.2

513.8

539.9

459.8p

435.3p

2020

2019

2020

2019

2020

2019

2020

2019

Based on dividends paid in 
the  Cash  Flow  Statement.  
Refer  to  Note  7  to  the 
financial statements.

56

Refer to Note 8 to the financial statements.

the 

financial 

total  of  5,376,718 
A 
shares  were  purchased 
in 
year 
(2019:    6,276,572)  at  an 
average  cost  per  share 
of  £55.83  (2019:  £51.65) 
including  stamp  duty  and 
associated costs.

The average price before costs 
was  £55.49  (2019:£51.33). 
Buybacks  represented  3.9% 
(2019:  4.3%)  of  opening 
share capital. 

APM Alternative  Performance  Measure.  APMs  are  not  defined  in 
IFRS. The statutory equivalents are presented in the financial 

highlights (page 1) with further explanations and reconciliations 

provided  in  Appendix  1  to  the  Chief  Executive’s  Review,  the 

Glossary, and Notes 1 and 32 to the financial statements.

NEXT Online sales performance

APM

NEXT Online average active customers (000’s)

APM

Full price 
sales growth

Total sales growth

Credit

Cash

Total

+11.9%

+14.8%

+11.9%

+14.7%

2,582

2,524

3,420

2,810

6,002

5,334

Average  active  customers  
are  defined  as  those  who 
have  placed  an  Online 
order  or received a standard 
account statement in the last 
20 weeks.

Credit  customers  are  those 
who  order  using  an  Online 
credit account, whereas cash 
customers  are  those  who 
pay when ordering. 

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

NEXT Retail sales performance

APM

NEXT Retail selling space

Full price sales 
growth

Total sales 
growth

Underlying total
like-for-like sales

Underlying full price
like-for-like sales

-4.3%

-7.3%

-5.3%

-7.9%

-5.7%

-8.5%

-5.5%

-8.2%

Selling space is defined as the trading floor area of a store 
which excludes stockroom and administration areas and is 
shown  as  at  the  financial  year  end.  The  square  footage 
excludes 361k sq. ft. (2019: 305k sq ft) of space occupied 
by concessions.

Store numbers

Square feet (000’s)

498

507

8,031

7,989

2020

2019

2020

2019

2020

2019

2020

2019

Underlying like-for-like sales represents the growth in sales 
from stores which have been open for at least one full year, 
excluding stores impacted by new openings.

2020

2019

2020

2019

NEXT Finance

nextpay credit sales 
          (£m)

APM

Interest income 
(£m)

Average debtor 
balance (£m) APM

Net profit (£m) 
(after cost of funding)
APM

Return on  APM
Capital Employed 
(after cost of funding)

1,747.6

1,688.8

268.7

250.3

1,185.0

1,140.0

146.7

127.3

12.4%

11.2%

have 

Credit  sales  are  defined  as  
VAT  exclusive  sales  from 
Online  credit  customers 
who 
purchased 
using  their Online account, 
interest 
inclusive  of  any 
income 
and 
delivery  charges,  and  after 
deducting  any  applicable 
promotional discounts. 

charges 

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

Return on Capital Employed 
is  defined  as  the  NEXT 
Finance net profit (after the 
interest  charge  relating  to  
the cost of funding, divided 
by 
the  average  debtor 
balance).  Net  profit  for 
2019 has been restated for 
the  revised  allocation  of 
finance costs.

57

Strategic ReportGovernanceFinancial StatementsShareholder InformationRISKS AND UNCERTAINTIES

Risk management and internal control framework
The Board has overall responsibility for risk management, the supporting system of internal controls and for reviewing their effectiveness. 
The Group operates a policy of continuous identification and review of business risks. This includes the monitoring of key risks, identification of 
emerging risks, determination of treatment in taking into account risk appetite, and evaluation and reporting on how those risks may affect the 
achievement of business objectives. 

The risks and uncertainties that the business faces evolve over time and executive directors and senior management are delegated the task of 
implementing and maintaining controls to ensure that risks are managed appropriately. The Group’s risk management framework is designed 
to identify and manage, rather than eliminate, the risk of failure to achieve business objectives and to provide reasonable, but not absolute, 
assurance against material misstatement or loss.

Our approach to risk management is illustrated by the following  
diagram and described below.

Parties involved in the review, challenge and assessment of risks. 
Also scrutinise the reporting, management and control of risks.

Risk identification and assessment – current and emerging risks

• Corporate compliance team
• Audit Committee

Operational risk registers

• Senior managers and operational directors
• Corporate compliance team

Corporate risk register

• Internal Audit
• Risk Steering Group

• Executive Directors

Principal risks and uncertainties

Viability assessment

• Risk Steering Group
• Executive Directors

• Audit Committee
• Board

• Audit Committee
• Board

and 

risk 
Assess  effectiveness  of 
management 
internal 
control  systems.  Challenges  are 
fed  back  to  the  management 
team to consider.

Risk identification and assessment
•  On a day-to-day basis, the risk management process is coordinated 
by the corporate compliance team which reports its findings to the 
Audit Committee regularly

•  Each  business  area  is  responsible  for  preparing  and  maintaining 
operational risk registers and for identifying, analysing, evaluating, 
managing  and  monitoring  the  risks  and  emerging  risks  in  their 
respective areas. Risk registers are prepared using consistent risk 
factors and evaluate business impact and likelihood ratings, both 
before and after the effect of any mitigating activities or controls

•  A  corporate  risk  register  is  maintained,  reflecting  the  significant 
Group-level key risks identified from the operational risk registers. 
This  ‘bottom  up’  identification  of  risks  is  overlaid  by  those  risks 
highlighted  from  the  ‘top-down’  review  and  challenge  process 
(see below) 

•  The  corporate  risk  register  includes  key  controls,  mitigating 
activities  and  action  plans  in  respect  of  the  principal  risks  and  it 
forms  the  basis  of  the  principal  risks  and  uncertainties  disclosed 
in this report. These principal risks are also considered during the 
directors’ assessment of viability

Review, challenge and control
• 

Issues,  incidents  and  key  risk  indicators  are  reported  to  the 
corporate  compliance  team  on  a  regular  basis,  in  addition  to  a 
half  yearly  cycle  of  risk  and  control  assessments.  This  helps  to 
identify  any  control  weaknesses  for  remediation.  During  this 
review, the business areas are asked to consider and report on the 
emerging risks in their areas

•  There is an annual review of operational risk registers by relevant 
senior managers and operational directors. This is to ensure risks 
are  comprehensively  covered  and  assessed  consistently  across 
the business

•  A  senior  management  Risk  Steering  Committee  has  been 
established  during  the  year  which  meets  at  least  four  times 
annually.  The  work  of  the  Steering  Group  includes:  assessing 
and  challenging  the  consolidated  operational  and  strategic 
risks;  overseeing  the  development  of  risk  modelling,  processes 
and  risk  reporting;  influencing  the  prioritisation  of  mitigating 
actions;  reviewing  the  Company’s  horizon-scanning  processes 
and emerging risks; monitoring management’s responsiveness to 
findings and recommendations of documented risks and controls; 
and  providing  reports  and  recommendations  to  the  executive 
directors,  Audit  Committee  and  Board  including  to  assist  with 
assessing  the  effectiveness  of  the  risk  management  system  and 
internal controls and the setting of risk appetite with regard to the 
principal risks

•  The  work  and  findings  of  the  corporate  compliance  team  are 
considered by the Audit Committee at least twice each year and 
by the Board at least annually. At that time they also review the 
principal risks of the business and evaluate the effectiveness of the 
risk management and internal controls systems 

• 

Internal audit plans are agreed with the Audit Committee at least 
annually  and  are  focussed  on  the  risks  and  controls  identified 
through this risk management process

58

Emerging risk
As part of the ongoing risk management framework described above, 
the  Group’s  subject  matter  experts  in  our  business  areas,  our  Risk 
Steering  Committee  and  Board  are  all  specifically  tasked  to  identify 
emerging risks and to assess their potential impact on the business. 
During the review process this year, the Audit Committee challenged 
management to consider emerging (and indeed principal) risks in light 
of the changing shape of the NEXT business, the challenging trading 
conditions in the retail sector and other external factors. 

Coronavirus
A detailed summary of our impact assessment on the risks that the 
Coronavirus pandemic poses to the business, together with potential 
mitigating actions to conserve cash, is included in the Chief Executive’s 
Review. The Review also summarises the output of a stress test which 
assesses  the  likely  cash  impact  in  various  scenarios.  However,  the 
current uncertainty around the scale, timing and impact of Coronavirus 
means it is impossible at the time of writing to quantify accurately the 
level of risk associated with the pandemic.

Risk appetite
In determining its appetite for specific risks, the Board ensures that the 
risks are consistent with its financial objectives and values. On page 
55 we talk about our principles of doing business and those principles 
contribute to managing the business objectives within the Board’s risk 
appetite. In particular, our financial disciplines ensure that each of our 
business divisions make net margins that are sufficient to allow them 
to withstand the inevitable vagaries of any consumer facing business. 
We  also  ensure  that  we  make  healthy  returns  on  capital  employed, 
commensurate with the risks involved in our sector. In practical terms 
this means a return of no less than 15% on capital invested. 

Board review
During  the  year  the  Board  carried  out  a  detailed  evaluation  of  the 
effectiveness of the risk management and internal controls systems 
for  all  parts  of  the  business.  This  covered  all  material  controls 
including  financial,  operational  and  compliance  controls,  and  the 
Board  is  satisfied  that  they  have  been  operating  effectively  for  the 
financial year to January 2020 and up to and including the date of this 
report (see page 89 of the Corporate Governance Report for further 
details). The business will continue to review opportunities to mature, 
strengthen and improve the effectiveness of these systems.

No  significant  failings  of  internal  control  were  identified  during 
these reviews. 

Brexit
The UK formally left the EU on 31 January 2020 and entered a transition 
period which is scheduled to end on 31 December 2020. During this 
period the UK will effectively remain in the EU’s customs union and 
single market, so there will be no impact on NEXT during this period. 

A Brexit Planning Statement providing a detailed analysis of the Brexit-
related  risks  and  operational  challenges  to  our  business  and  their 
potential impact is available on our corporate website, nextplc.co.uk. 

We  are  well  advanced  in  our  Brexit  preparations  and  are  confident 
that all the necessary arrangements we need to make will be in place 
by 31 December 2020 if no new trade deal is agreed.

Whilst a no-deal Brexit is not our preferred outcome, as long as our 
ports continue to operate effectively we do not believe that the risks 
of a no-deal Brexit pose a material threat to the ongoing operations 
and profitability of NEXT’s business, either in the UK or to our business 
into the EU.

Progress  in  the  Brexit  negotiations  will  continue  to  be  monitored 
and  the  risks  and  uncertainties  will  be  managed  within  the  risk 
management and control processes described above.

Assessment of principal risks  
and uncertainties
The directors confirm that they have carried out a robust assessment 
of the principal risks and uncertainties facing the Group, including any 
emerging  risks,  and  those  that  would  threaten  its  business  model, 
future performance, solvency or liquidity. Please refer to the Corporate 
Governance  Report  on  page  89  for  further  details.  Certain  changes 
have been made to the principal risks and uncertainties reported in 
the previous year as a result of this assessment. 

•  Regulatory  compliance 

in  relation  to  our  consumer  credit 
business has been added in recognition of the significant financial, 
operational  and  reputational  damage  that  could  arise  were  the 
Group to fail to conduct itself in accordance with the principles and 
rules set out by key regulators

•  The  principal  risk  of  ‘Retail  store  network’  is  broadened  to 
‘Management  of  long  term  liabilities  and  capital  expenditure’ 
to  cover  other  long  term  obligations  and  capital  expenditure  in 
addition to Retail store leases

•  The principal risk of ‘Information security, business continuity and 

cyber risk’ is expanded to incorporate data privacy

• 

‘Customer  experience’  is  changed  to  ‘Customer  facing  systems’ 
so as to cover the risk that the Company fails to adopt and make 
effective use of new technologies around software, hardware and 
mechanisation to ensure we serve our customers well

•  The Board considered that, given the strength of the talent pipeline 
and the robustness of succession plans, the ‘Management team’ 
risk relating to failure to attract, motivate and retain highly qualified 
senior management and technical personnel should be demoted 
from the list of principal risks

The principal risk areas otherwise remain the same as reported last 
year.  Those  principal  risks  are  described  over  the  next  few  pages 
together with an explanation of how they are managed or mitigated. 

Reputational risk is not in itself one of the principal risks detailed below, 
instead it is a key factor in evaluating all principal risks. The Board is 
committed to ensuring that the key risks are managed on an ongoing 
basis  and  operate  within  appetite.  Whilst  these  risks  all  have  the 
potential to affect future performance, work is undertaken to mitigate 
and manage these risks such that they should not threaten the overall 
viability of the business over the three year assessment period (see the 
viability assessment on page 65).

59

Strategic ReportGovernanceFinancial StatementsShareholder InformationRISKS AND UNCERTAINTIES

Link to strategy

Improving and developing our product ranges

Focusing on customer experience and satisfaction

Maximising the profitability of retail selling space

Maintaining the Group’s financial strength

Increasing the number of profitable NEXT Online customers

Generating and returning surplus cash to shareholders

Managing margins

Risk trend: ↑ Increasing ↔ Unchanged 

Principal risk and description

How we manage or mitigate the risk

Business strategy development and implementation

   ↔

If the Board adopts the wrong business strategy or does not implement 
its strategies effectively, our business may suffer. The Board therefore 
needs to understand and properly manage strategic risk, taking into 
account  specific  retail  sector  risk  factors,  in  order  to  deliver  long 
term growth for the benefit of NEXT’s stakeholders.

Product design and selection

   ↔

Our  success  depends  on  designing  and  selecting  products  that 
customers want to buy, at appropriate price points and stocked in 
the right quantities. 

In the short term, a failure to manage this risk may result in surplus 
stocks that cannot be sold and may have to be disposed of at a loss. 

Over the longer term, a failure to meet the design, quality and value 
expectations of our customers will adversely affect the reputation of 
the NEXT Brand.

•  The Board reviews business strategy on a regular basis to determine 
how sales and profit can be maximised, and business operations 
made more efficient 

•  The  Chief  Executive  provides  regular  updates  at  Board  meetings 
regarding key opportunities and progress of major initiatives. 
•  Our International Online business and our third-party label business 

provide geographic and product diversity

•  Our disciplined approach to sales, budgeting, investment returns 
and  cost  control  ensures  the  Company  continues  to  generate 
strong profits and cash flows

•  The Board and senior management consider strategic risk factors, 
wider economic and industry specific trends that affect the Group’s 
businesses, the competitive position of its product and the financial 
structure of the Group

•  A  detailed  plan  to  manage  the  business  going  forward  and  its 
longer term direction of travel exists and is clearly articulated to 
our stakeholders in our annual and half yearly reports 

•  Longer term financial scenarios for our Retail business have been 
prepared and stress tested. This process provides a mechanism for 
ensuring that business profitability is maximised through efficient 
allocation of resources and management of costs

•  Executive directors and senior management continually review the 
design,  selection  and  performance  of  NEXT  product  ranges  and 
those of other brands sold by NEXT. To some extent, product risk 
is mitigated by the diversity of our ranges and our third-party label 
product ranges

•  Executive  directors  and  senior  management  regularly  review 
product  range  trends  to  assess  and  correct  any  key  selection  or 
product issues. Corrections to significant missed trends or poorer 
performing ranges are targeted for amendment, with alternative 
products being sourced within six months where necessary

•  Senior  product  management  approves  quality  standards,  with 
in-house  quality  control  and  testing  teams  in  place  across  all 
product areas

•  Senior management regularly reviews product recalls and product 

safety related issues

60

 
 
 
 
 
 
Principal risk and description

How we manage or mitigate the risk

Key suppliers and supply chain management

   ↔ 

Reliance  on  our  supplier  base  to  deliver  products  on  time  and  to 
quality standards is essential. Failure to do so may result in an inability 
to service customer demand or adversely affect NEXT’s reputation.

Changes  in  global  manufacturing  capacity  and  costs  may  impact 
profit margins.

Non-compliance  by  suppliers  with  the  NEXT  Code  of  Practice 
may  increase  reputational  risk  or  undermine  our  reputation  as  a 
responsible retailer.

Warehousing and distribution

   ↔

Our warehousing and distribution operations provide fundamental 
support  to  the  running  of  the  business.  Risks  include  business 
interruption due to physical damage, access restrictions, breakdowns, 
capacity and resourcing shortages, IT systems failure, inefficient and 
slow processes and third-party failures.

Increasing  choice  in  the  products  NEXT  sells  has  been  central  to 
the  development  of  our  Online  Platform  but  the  proliferation 
of  unique  items  has  presented  our  warehouse  operation  with 
significant challenges. 

•  Stock availability is reviewed on an ongoing basis and appropriate 
action  taken  where  service  or  delivery  to  customers  may  be 
negatively impacted

•  Management continually seeks ways to develop our supplier base 
to reduce over-reliance on individual suppliers and to maintain the 
quality and competitiveness of our offer. The Group’s supplier risk 
assessment procedures establish contingency plans in the event of 
key supplier failure

•  Existing  and  new  sources  of  product  supply  are  developed 
in  conjunction  with  NEXT  Sourcing,  external  agents  and/or 
direct suppliers

•  Our in-house global Code of Practice team carry out regular audits 
of our product-related suppliers’ operations to ensure compliance 
with  the  standards  set  out  in  our  Code.  These  standards  cover 
supplier  production  methods,  employee  working  conditions, 
quality  control  and  inspection  processes.  Further  details  are  set 
out on page 67

•  We  train  relevant  employees  and  communicate  with  suppliers 
regarding  our  expectations  in  relation  to  responsible  sourcing, 
anti-bribery, human rights and modern slavery 

•  The Audit Committee receives Code of Practice and modern slavery 

updates from senior management during the year

•  The  Audit  Committee  receives  modern  slavery  and  anti-bribery 
training progress updates together with whistleblowing reports at 
each meeting. Significant matters are reported to the Board

•  Planning  processes  are  in  place  to  ensure  there  is  sufficient 
warehouse handling capacity for expected future business volumes 
over the short and longer terms 

•  Service levels, warehouse handling, inbound logistics and delivery 
costs are continually monitored to ensure goods are delivered to 
our warehouses, Retail stores and Online customers in a timely and 
cost-efficient manner

•  Our  Warehouse  Leadership  Team  meets  regularly  to  assess  the 
opportunities and risks in our warehouse and logistics network
•  Business continuity plans and insurance are in place to mitigate 

the impact of business interruption

•  The  Board  has  approved  and  keeps  under  regular  review  a 
warehouse  investment  proposal  to  accommodate  further  Online 
growth and transfer in customer demand from Retail to Online (see 
page 20 for further details)

•  During  the  year,  the  Audit  Committee  requested  and  received 
updates of key warehouse fire risks and mitigation plans from our 
Warehousing and Logistics directors. Following a detailed review of 
the risk of business interruption arising from a catastrophic event in 
one of our key warehouses, the Board approved an increase in the 
value of risk covered by insurance

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Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
RISKS AND UNCERTAINTIES

Principal risk and description

How we manage or mitigate the risk

Customer-facing systems

  ↑

NEXT’s  performance  depends  on  the  engagement,  recruitment 
and retention of customers, and on its ability to drive and service 
customer  demand.  There  is  a  risk  that  the  business  fails  to  adopt 
and/or make effective and efficient use of new software, hardware 
and mechanisation to provide both Retail and Online customers with 
service levels that meet or exceed their expectations. These systems, 
software and platforms are ever changing, as technology continues 
to evolve. Keeping customers and users up to date and managing the 
implementation and changes that come with the evolution of these 
platforms can be challenging. 

•  Continued  investment  in  technology  which  supports  the  various 

component parts of the NEXT Online Platform 

•  Continual development and monitoring of performance of NEXT’s 
UK and overseas websites, with a particular focus on improving the 
online customer experience

•  A range of key trade and operational meetings keep under review 
the  performance,  evolution,  risks  and  opportunities  of  the  NEXT 
customer facing systems. Executive directors are in attendance at 
each of these key meetings

•  Market research and customer feedback is used to assess customer 
opinions and satisfaction levels to help to ensure that we remain 
focused on delivering excellent customer service

•  Ongoing  monitoring  of  KPIs  and  feedback  from  website  and  call 

centre support operations

Management of long term liabilities and capital expenditure

   ↔

Poor  management  of  NEXT’s  longer  term  liabilities  and  capital 
expenditure  could  jeopardise  the  long  term  sustainability  of  the 
business. It is important to ensure that the business continues to be 
responsive and flexible to meet the challenges of a rapidly changing 
Retail sector.

•  Our  predominantly  leased  store  portfolio  is  actively  managed  by 
senior  management,  with  openings,  refits  and closures based on 
strict store profitability and cash payback criteria 

•  We undertake regular reviews of lease expiry and break clauses to 
identify  opportunities  for  exit  or  renegotiation  of  commitments. 
Leases will not be automatically renewed if acceptable terms are 
not agreed

•  The  Board  regularly  reviews  our  lease  commitments,  new  store 

openings and potential store closures

•  We  ensure  that  we  make  healthy  returns  on  capital  employed, 
commensurate  with  the  risks  involved  in  our  sector  (in  practical 
terms this means a return of no less than 15% on capital invested).
•  Appropriate  amortisation  accounting  policies  reduce  the  risk  of 

unexpected significant write-off

62

 
 
 
Principal risk and description

How we manage or mitigate the risk

Information security, data privacy, business continuity and cyber risk

   ↑ 

The continued availability and integrity of our IT systems is critical to 
successful trading. Our systems must record and process substantial 
volumes of data and conduct inventory management accurately and 
quickly.  Continuous  enhancement  and  investment  is  required  to 
prevent obsolescence and maintain responsiveness. 

The threat of unauthorised or malicious attack is an ongoing risk, the 
nature  of  which  is  constantly  evolving  and  becoming  increasingly 
sophisticated.  Our  brand  reputation  could  be  negatively  impacted 
by cyber security breaches.

The Group could inadvertently process customer or employee data 
in a manner deemed unethical or unlawful, resulting in significant 
financial penalties, remediation costs, reputational damage and/or 
restrictions on our ability to operate. This is against a backdrop of:

•  The changing attitude of UK consumers toward their data and 

• 

how it is used
Increasingly  complex  and  fast-evolving  data  protection  law 
and regulation

•  Rapid  technological  advances  delivering  an  enhanced  ability  to 

gather, draw insight from and monetise personal data

•  We operate an Information Security and Data Protection Steering 
Committee. Its main activities include agreement and monitoring of 
related key risks, activities and incidents. The Committee comprises 
two executive directors and relevant senior management

•  Significant  investment  in  systems’  development  and  security 
programmes has continued during the year, complemented by in-
house dedicated information and physical security resources

•  Systems  vulnerability  and  penetration  testing  is  carried  out 
regularly  by  both  internal  and  external  resources  to  ensure  that 
data is protected from corruption or unauthorised access or use
•  Critical systems backup facilities and business continuity plans are 

reviewed and updated regularly

•  Major incident simulations and business continuity tests are carried 

• 

out periodically
IT  risks  are  managed  through  the  application  of  internal  policies 
and  change  management  procedures, 
imposing  contractual 
security requirements and service level agreements on third-party 
suppliers, and IT capacity management

• 

•  All staff and contractors are required to read, accept and comply 
with the Group’s data protection and information security policies, 
which are kept under regular review and supported by training
Information  security  and  data  protection  risk  exposure  was 
reviewed  during  the  year  by  both  the  Audit  Committee  and 
the  Board,  target  risk  appetites  were  agreed  and  the  controls 
necessary  to  achieve  target  were  documented.  A  roadmap  was 
prepared  and  approved  to  address  gaps  between  current  and 
target risk exposures

63

Strategic ReportGovernanceFinancial StatementsShareholder InformationRISKS AND UNCERTAINTIES

Principal risk and description

How we manage or mitigate the risk

Financial, treasury, liquidity and credit risks

   ↔ 

NEXT’s  ability  to  meet  its  financial  obligations  and  to  support  the 
operations of the business is dependent on having sufficient funding 
over the short, medium and long term.

NEXT is reliant on the availability of adequate financing from banks 
and capital markets to meet its liquidity needs.

NEXT  is  exposed  to  foreign  exchange  risk  and  profits  may  be 
adversely affected by unforeseen moves in foreign exchange rates.

NEXT might suffer financial loss if a counterparty with which it has 
transacted fails and is unable to fulfil its contract.

NEXT  is  also  exposed  to  credit  risk,  particularly  in  respect  of  our 
Online customer receivables, which at £1.4bn represents the largest 
item on the Group Balance Sheet.

•  NEXT operates a centralised treasury function which is responsible 
for managing liquidity, interest and foreign currency risks. It operates 
under  a  Board  approved  Treasury  policy.  Approved  counterparty 
and  other  limits  are  in  place  to  mitigate  NEXT’s  exposure  to 
counterparty  failure.  Further  details  of  the  Group’s  treasury 
operations are given in Note 28 to the financial statements

•  The  Group’s  debt  position,  available  funding  and  cash  flow 
projections  are  regularly  monitored  and  reported  to  the  Board. 
The  Board  will  agree  funding  for  the  Group  in  advance  of  its 
requirement to mitigate exposure to illiquid market conditions
•  NEXT has a Treasury Committee which includes the Group Finance 
Director.  The  Treasury  Committee  usually  meets  weekly  to 
review  the  Group’s  treasury  and  liquidity  risks  including  foreign 
exchange exposures

•  Rigorous procedures are in place with regards to our credit account 
customers, including the use of external credit reference agencies 
and applying set risk criteria before acceptance. These procedures 
are regularly reviewed and updated

•  Continual monitoring of our credit customers’ payment behaviours 

and credit take up levels is in place

•  The  Board  and  Audit  Committee  receives  regular  updates 

throughout the year regarding the customer credit business

Regulatory compliance in relation to our consumer credit business

   ↑ 

Failure  to  continuously  adapt  to  the  increasingly  broad,  stringent 
and fast-evolving regulatory framework applicable to the operation 
of  the  Group’s  customer  credit  business  could  result  in  significant 
financial penalties and remediation costs, reputational damage and/
or restrictions on our ability to operate.

•  Policies  and  training  are  in  place  for  those  employees  and 
contractors  working  in  the  business  areas  that  are  subject  to 
financial regulation. These are kept under review and updated.
•  A dedicated financial regulatory compliance and quality assurance 
team  monitors  compliance  and  any  changing  requirements, 
working with external advisers as required.

•  NEXT  has  identified  a  set  of  Conduct  and  Compliance  risks, 
documented  in  an  operational  risk  register,  with  owners  and 
associated controls. 

•  Key risk and control performance indicators are managed through 
a  series  of  operational  meetings  and  reported  quarterly  to  the 
Retail Credit Board.

64

 
 
VIABILITY ASSESSMENT

Statement of viability 
Assessment of prospects
The directors have assessed the prospects of the Group by reference to its current financial position, its recent and historical financial performance 
and forecasts, its business model (pages 54 and 55), strategy (page 55) and the principal risks and mitigating factors described on pages 60 to 64. 
In addition, the Board regularly reviews the financing position of the Group and its projected funding position and requirements. 

The Group is operationally and financially strong and has a long track record of consistently generating profits and cash, which is expected to 
continue over the long term. In each of the last three years the business has generated surplus cash in excess of £300m. The directors review 
cash flow projections on a regular basis. 

Assessment period
The retail sector is inherently fast paced, competitive and dynamic, particularly in respect of the fashion product cycle. However, as illustrated in 
the diagram below, a wide variety of other time horizons are also relevant in the management of the business:

1 year

2 years

3 years

4 years

6 years

10 years+

Detailed
budgets
and forecasts

Target payback 
period for  
new stores

Cash flow 
forecasts

Medium term 
financing 
considerations

Weighted 
average remaining 
lease life

Long term 
investment and 
financing 
considerations

Warehousing and logistics capacity planning

New lease commitments

Retail space planning

Share-based incentives

Pensions

Fashion lifecycle

Currency hedging

Management succession planning

IT systems development

The directors have assessed the viability of the Group over a three year period, as they believe this strikes an appropriate balance between the 
different time horizons which are used in the business and is a reasonable period for a shareholder to expect a fashion retail business to be 
assessed over. Although a three year period is considered an appropriate period of assessment for the viability statement, beyond this time horizon 
management has also considered the possible performance of the business over the next 15 years in terms of sales and cash flow. This model 
gives the possible performance of the NEXT Group over the next 15 years in terms of sales and cash flow. Its purpose is to test the economic 
structure of the Group in an environment of rapid change by modelling the financial consequences of a continuing -10% fall in Retail like-for-like 
sales. This demonstrated that a radical restructuring of the Company’s cost base and sales profile is possible over time. Furthermore, the Company 
would at the same time continue to generate significant positive cash flows. 

Assessment of viability
Viability has been assessed by:

• 

‘Top-down’ sensitivity and stress testing. This included a recent review by the Audit Committee of three year cash projections which were 
stress tested to determine the extent to which trading cash flows would need to deteriorate before breaching the Group’s facilities. This was 
both before and after anticipated shareholder distributions, and assuming that any bank facilities which expire and bonds which mature 
during the period are not replaced. In addition, the financial covenants attached to the Group’s debt were stress tested. 

•  Considering the likelihood and impact of severe but plausible scenarios in relation to each of the principal risks as described on pages 60 to 64. 
These principal risks were assessed, both individually and collectively, taking into consideration mitigating actions that might be undertaken 
in particular situations. Whilst the principal risks all have the potential to affect future performance, none of them are considered likely either 
individually or collectively to give rise to a trading deterioration of the magnitude indicated by the stress testing and to threaten the viability 
of the business over the three year assessment period.

Specific consideration was also given to the potential risks associated with the Coronavirus. This included the preparation of stress tests which 
model the impact of a decline in sales and the actions which the business could take to control costs, conserve cash and meet its liabilities as they 
fall due. For further details on the stress tests see pages 38 to 48.

Viability statement
Based on this review, the directors confirm that they have a reasonable expectation that the Group will continue in operation and meet its 
liabilities as they fall due over the three year period. 

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Strategic ReportGovernanceFinancial StatementsShareholder InformationCORPORATE RESPONSIBILITY

Our principles
NEXT is committed to the following principles of responsible business which underpin our business model. We strive to:

•  Act in an ethical manner

•  Recognise, respect and protect human rights

•  Develop positive relationships with our suppliers and business partners

•  Recruit and retain responsible employees

•  Take responsibility for our impact on the environment

•  Deliver value to our customers

•  Deliver support through donations to charities and community organisations

NEXT  is  a  member  of  the  FTSE4Good  Index  Series.  The  Group’s  Corporate  Responsibility  Report  is  published  on  our  corporate  website  at  
nextplc.co.uk. 

The following pages describe how we uphold these principles in relation to our stakeholders.

Our workforce is integral to achieving our business objectives. We aim to attract, retain and develop the best talent at every level throughout 
NEXT and believe an engaged workforce is vital to achieving our aims. We strive to create a workplace in which everyone is safe; supported and 
respected; treated fairly and taken care of; listened to; and motivated to achieve their full potential. We are committed to achieving excellence 
in the areas of health and safety, wellbeing and the protection of our workforce in their working environment. 

Equal opportunities and diversity
NEXT  is  an  equal  opportunities  employer  and  will  continue  to  ensure  that  it  offers  career  opportunities  without  discrimination. 
Employment positions throughout the Company are filled with the candidates who possess the most appropriate skills and competencies relevant 
for the particular job role. NEXT’s policy is to treat all employees fairly and equally regardless of gender, sexual orientation, marital  status, race, 
colour, nationality,  religion, ethnic or national origin, age, disability or union membership status.

Full consideration is given to applications for employment from disabled persons, having regard to their particular aptitudes and abilities and 
in accordance with relevant legislation. The Group continues the employment wherever possible of any person who becomes disabled during 
their employment, providing assistance and modifications where possible. Opportunities for training, career development and promotion do 
not operate to the detriment of disabled employees. Further details of our diversity policy are included in the Nomination Committee Report 
on page 90.

The following chart shows the gender mix of the Group’s employees at the end of the financial year:

Directors of NEXT plc
Subsidiary directors and other senior managers1 

Total employees

 2020

 2019

Male
5

29

14,143

Female
4

14

30,271

Male
5

25

14,353

Female
4

12

30,329

1 At January 2020, senior managers comprised 14 male and 12 female employees and their direct reports consisted of 58 male employees and 90 female employees.

66

Reward, gender pay and employee share ownership
We aim to reward all employees with fair and competitive salaries and provide the opportunity to gain additional pay in the form of a bonus 
depending on Company (or in some cases store or individual) performance. NEXT publishes its annual Gender Pay Report at nextplc.co.uk.

Approximately 8,600 employees (circa 22% of our total UK and Eire employees) held options or awards in respect of 6.4m shares in NEXT at the 
end of January 2020, being 4.8% of the total shares then in issue. NEXT’s employee share ownership trust (ESOT) purchases shares for issue to 
employees when their options are exercised or awards vest. At the year end the ESOT held 5.4m shares; the Trustee generally does not vote on 
this holding on any resolution at General Meetings.

Pension provision
NEXT provides pension benefits to participating employees, details of which are set out in the Remuneration Report and in Note 20 to the 
financial statements. At January 2020, there were 751 (2019: 814) active members in the defined benefit section of the 2013 NEXT Group 
Pension Plan and 4,418 (2019: 4,841) UK active members of the defined contribution section. In addition, 14,390 employees (2019: 13,118) 
participate in the Group’s auto enrolment defined contribution scheme.

Training and development
NEXT  aims  to  realise  its  employees’  potential  by  supporting  their  career  progression  and  promotion  wherever  possible.  The  Group  makes 
significant investment in the training and development of staff and in education programmes which contribute to the promotion prospects 
of employees. We believe that these opportunities will help employees feel supported and equipped to carry out their role to the best of 
their ability.

Health, Safety and Wellbeing
NEXT recognises that the health, safety and wellbeing of employees is of critical importance. The Group’s objective is to manage all aspects of its 
business in a safe manner and take practical measures to ensure that its activities and products do not harm the public, customers, employees 
or contractors. Policies and procedures are reviewed and audited regularly.

It is a key priority for NEXT to ensure we trade ethically, taking all reasonable and practical steps to ensure NEXT product is made by workers who 
are treated honestly and fairly for the work they undertake and whose safety, human rights and wellbeing are respected. We work with both 
suppliers and external experts to address and resolve issues within our supply chain and to raise standards generally.

In common with other retailers, NEXT’s product supply chain is both diverse and dynamic. During the year, NEXT products were manufactured 
in around 40 countries.

Ethical trading
The challenge of trading ethically and acting responsibly towards the workers in our own and our suppliers’ factories is a key priority which is 
managed by the NEXT Code of Practice (COP) Team, made up of almost 50 of our employees based in key sourcing locations. NEXT continues to 
focus on its supply chain as it recognises that there is potential for human rights issues to arise in this area.

NEXT’s COP programme is based on the Ethical Trading Initiative (ETI) Base Code and International Labour Organisation Conventions and has nine 
key principles that stipulate the minimum standards with which suppliers are required to comply. The COP team deliver training to our product 
teams, other relevant employees, to third parties providing NEXT product and to other third-party goods and services providers, ensuring they 
understand the vital role they play in our ethical trading programme.

The COP team carried out over 2,400 audits of factories in 2019/20 and work directly with suppliers to identify and address causes of non-
compliance. NEXT also recognises the importance of partnership and collaboration with our suppliers, other brands and organisations when 
working to resolve some of the more complex problems.

Traceability and transparency of our suppliers’ factories are an important part of NEXT’s overall approach to corporate responsibility. Suppliers are 
contractually required to declare to NEXT all Tier 1 and 2 sites where NEXT branded products or components will be manufactured. This means 
we can ensure the facility is audited and meets our requirements. Tier 1 sites are defined as the declared supplier’s factory where the contract 
is assigned and bulk production of NEXT branded products takes place. Tier 2 sites are defined as separate declared factory or subcontractor 
locations which manufacture or process materials, components or parts of a finished product for a Tier 1 site. We publish a list of Tier 1 suppliers’ 
manufacturing sites producing NEXT branded products at nextplc.co.uk.

Payment practices
NEXT has calculated and uploaded relevant supplier data onto the HMRC government portal under the ‘Duty to report on payment practices and 
performance’ legislation under section 3 of the Small Business, Enterprise and Employment Act 2015.

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Strategic ReportGovernanceFinancial StatementsShareholder InformationCORPORATE RESPONSIBILITY

NEXT is committed to offering exciting, beautifully designed, excellent quality products that are well made, functional, safe and responsibly 
sourced  and  which  provide  outstanding  value  to  meet  or  exceed  our  customers’  expectations.  NEXT  believes  it  is  important  that  the  raw 
materials used in our products are sourced in a way which respects people, animals and the environment within our supply chain.

Customers

NEXT endeavours to provide a high quality service to its customers, whether they are shopping through our stores or online. Our NEXT Customer 
Services teams respond to a wide range of customer enquiries and issues. Customer feedback is gathered from a variety of different sources and 
findings are reviewed and the information is used by relevant business areas to ascertain how products or services can be improved.

Product safety and legislation compliance 
Our product safety standards are based on a range of legislation and compliance requirements. Technologists in our Product teams work closely 
with our suppliers to provide expert guidance to ensure the right materials are chosen to manufacture high quality, durable products in factories 
with robust product safety processes. Suppliers to NEXT have direct access via our online Supplier Portal to our full range of technical manuals 
and quality, safety, ethical and responsible sourcing standards. All products are inspected upon receipt into our UK warehouses by our quality 
assurance team to ensure they meet our requirements.

NEXT also works with our LABEL third-party brands to ensure all products offered for sale are safe for the intended end use. We require brands 
to be able to demonstrate compliance with all applicable legislation and standards through risk assessment, certification and testing as well as 
being able to show the product has been sourced from factories which are compliant with the ETI Base Code.

Responsible sourcing
Each stage of our supply chain has an environmental and social impact, from sourcing the materials through to post consumer use and disposal. 
The majority of environmental impacts lie in the fibre and fabric production stage. Whilst we do not source raw materials directly, we work with 
our suppliers to ensure we can trace their routes. This enables us to source products in ways which support their replenishment, respect human 
rights and protect natural habitats. The main raw materials used in our products are cotton, wool, manmade cellulosic (such as viscose), polyester, 
timber and leather. These materials can have wide-ranging environmental and social risks associated with their production and extraction if not 
managed correctly. Our 2025 Responsible Sourcing Strategy sets out our ambition to source 100% of our main raw materials through known, 
responsible or certified routes and work with our suppliers to help reduce the impact of manufacturing processes on the environment and on 
the health of those working and living in communities around the sites where our products are made.

68

Solutions to reduce environmental and social impacts can really only be achieved with collaborative global actions. NEXT, along with other 
retailers, is involved in a number of initiatives to minimise these adverse impacts. These include:

Zero Discharge of Hazardous 
Chemicals (ZDHC) Roadmap 
to Zero

Better Cotton Initiative (BCI)

NEXT  is  a  signatory  to  the  ZDHC  programme  to  collaborate  on  promoting  industry-wide  change  in 
responsible  chemical  management  in textile and  leather production processes (dyeing, printing and 
laundering  of  textiles,  and  tanning  and  dyeing  of  leather)  to  protect  workers,  customers  and  the 
environment.  NEXT  has  its  own  Restricted  Substances  Standards  which  ban  or  state  the  limits  for 
harmful chemicals used in or during the manufacture of our products.

We provide specially-designed online chemical management training modules to our suppliers (notably 
our  key  fabric  mills  and  wet  processors)  to  educate  on  good  practices  to  reduce  and  eliminate  the 
discharge of hazardous chemicals from production processes into the environment.

Next joined the BCI in 2017 and in 2019 sourced 34% (2018/19: 13%) of its cotton as Better Cotton. 
Our target is to source 100% of cotton from BCI, recycled, Certified Organic or Fairtrade Certified cotton 
by 2025.

NEXT does not support the use of cotton from Uzbekistan or Turkmenistan in our textile products due 
to concerns over child labour and working conditions in these territories. We also expect our suppliers 
not to source cotton from these countries.

Changing Markets Foundation’s 
Roadmap Towards Responsible 
Viscose and Modal 
Fibre Manufacturing

This Roadmap focuses on the chemicals used to break down timber to make viscose pulp which is spun 
to  create  fibre.  It  aims  to  minimise  the  effects  of  harmful  chemicals  in  the  manufacturing  process. 
NEXT  works  with  its  viscose  and  modal  manufacturers  to  help  them  adopt  closed-loop  production 
systems to ensure emissions controls and chemical recovery rates are in line with the EU Best Available 
Technique (BAT) standards.

CanopyStyle

Timber sourcing

TMC (The Microfibre Consortium)

NEXT  is  working  with  Canopy  through  its  CanopyStyle  initiative  to  ensure  wood-based  fabrics  are 
responsibly sourced. We are committed to ensuring cellulosic fibres used in our products do not come 
from ancient and endangered forests, endangered species or illegal sources and that the rights and 
wishes of indigenous communities are respected.

NEXT  aims  to  contribute  to  zero  net  deforestation  and  forest  degradation  through  our  sourcing 
decisions. We risk assess all timber products to verify that the material used was harvested, traded 
and transported in compliance with the applicable legislation in the country of origin in line with the EU 
Timber Regulation (995/2010) and our detailed timber sourcing policy.

In 2017 NEXT joined TMC to collaborate to develop a robust solution for microfibres being found in 
the marine environment. NEXT has directly supported, using its in-house laboratory, the development 
of testing methodology to assess fibre shedding. This will help TMC to work towards robust industry-
based solutions.

Waste Resources Action Plan 
– Sustainable Clothing Action 
Plan (SCAP)

NEXT is a signatory of the SCAP, a UK collaborative framework to deliver industry-led targets on carbon, 
water and waste to improve the sustainability of textiles across their entire life cycle. This initiative allows 
participants to measure, in an industry-consistent manner based on fibre submission, the embodied 
emissions of products over their whole lifecycle (from raw material sourcing to product end of life).

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Strategic ReportGovernanceFinancial StatementsShareholder InformationCORPORATE RESPONSIBILITY

NEXT remains committed to minimising our environmental impacts by reducing both the carbon intensity of our activities and the natural 
resources  we  use,  through  the  development  and  operation  of  good  business  practices  to  manage  resources  more  efficiently  throughout 
their lifecycle.

When setting our approach to identify climate-related risks and opportunities, NEXT takes into account the Financial Stability Board’s Task 
Force on Climate-Related Financial Disclosures (TCFD) and the eleven recommended climate-related disclosures across four competency areas: 
Governance; Strategy; Risk Management; Metrics and Targets. TCFD is a voluntary framework, and we aim to align our reporting with the 
requirements of the TCFD over time. We are undertaking a detailed review to identify the key risks and opportunities posed to NEXT by climate 
change and how they may impact our business in the future. We plan to: 

•  Undertake a scenario analysis to develop our understanding of the risks and opportunities along with their associated financial impacts

•  Report on our planned activities following the scenario analysis to determine the potential financial impacts on our current business model

•  Develop our management response to the scenario findings 

We recognise that risks and opportunities can arise from the physical impacts of climate change (more frequent or extreme weather events) 
and also from regulatory, technological or market trends as society transitions to a low carbon economy. The use of climate scenario analysis 
will enable us to test the resilience of our business and we will continue to identify transitionary and physical risks and opportunities to help 
determine what our management response should be.

Direct operations 
As a responsible business, NEXT is working to reduce the direct impact of our business operations on the natural environment. In order to help 
us understand the impact of our direct business we measure our global carbon footprint produced from the operational activities of NEXT over 
which we have direct control. We recognise that current global emissions trends are not aligned with international commitments such as the 
2015 Paris Agreement. 

In 2016/17, we set a five year target to reduce our electricity consumption by 10% in kg CO2e/m2 by 2020/21. We achieved this target in 2018/19 
with a 15% reduction. As a result, in 2019 we launched a new carbon reduction target to reduce Scope 1 and Scope 2 absolute carbon emissions 
by 50% against our 2016/17 baseline. We aim to achieve this by 2030 and by the end of the year we had achieved a 35% reduction against our 
2016/17 emissions.

Greenhouse gas emissions
In  accordance  with  the  disclosure  requirements  for  listed  companies  under  the  Companies  Act  2006,  the  table  below  shows  the  Group’s 
greenhouse gas emissions during the financial year: 

Combustion of fuel and operation of facilities (Scope 1)
Electricity, heat, steam and cooling purchased for own use (Scope 2)
Total Scope 1 and Scope 2 emissions
Intensity metric: tonnes of CO2e per £m of sales

2020 Tonnes  
of CO2  
equivalent
45,739
60,440
106,179
24.34

2019 Tonnes  
of CO2  
equivalent
46,911
70,693
117,604
27.86

The  methodology  used  to  calculate  our  emissions  is  based  on  operational  control  compliance  with  WRI/WBCSD  GHG  Protocol  Corporate 
Accounting and Reporting Standards (Revised) and has been calculated using the revised carbon convention factors published by BEIS in 2019. 
For International electricity, Scope 2 factors published by IEA in 2019 have been used. Further detailed information on NEXT’s global emissions 
footprint can be found in our Corporate Responsibility Report on our corporate website at nextplc.co.uk. 

Renewable energy
NEXT is a signatory to the RE100 initiative that commits businesses to using 100% renewable energy by 2030. Our UK and Eire operations have 
been run using 100% renewable energy since April 2017, and we continue to work towards achieving this in our direct operations overseas. 

70

Waste, packaging and recycling
NEXT operates an ongoing programme of reduction, reuse and recycling. We exceeded our target of diverting more than 95% of operational 
waste from landfill by 2020 for reuse or recycling, achieving 97% in 2019/20. 

NEXT has contributed to Government Waste Strategy consultations with the aim of overhauling the waste system and improving recycling for 
consumers (e.g. consistent material collections by all Local Authorities), helping to develop a more circular economy.

NEXT is committed to finding ways to reduce the amount of its packaging and eliminate avoidable plastics in product packaging such as PVC, 
polystyrene and acetate by 2025. All our packaging is recyclable, although not all local authorities recycle all materials. In 2019 we introduced 
100% recycled content carrier bags in our retail stores.

We also focus on helping customers with products which are harder to recycle e.g. mattresses and furniture. NEXT works with the British Heart 
Foundation (BHF) to help customers donate for reuse unwanted furniture and home products (including clothing) to raise funds to support BHF’s 
aims. BHF generated £1.3 million from NEXT customers’ donations between 2016–2019.

NEXT recognises that its activities have an impact upon communities local to where we operate and also on the wider environment. We seek to 
minimise any adverse impact as far as possible and to engage and support our communities in a positive manner.

Supporting charity and community
NEXT supports a wide range of charities and organisations, and provided the following financial support during the year:

Registered charities

Individual requests, local and national groups and organisations

Commercial support

This support was supplemented by the following additional activities:

NEXT charity events
Gifts in kind – product donations
Charity linked sales
Employee fundraising

2020 
£000
1,069

8

95

2020 
£000
7
1,963
208
97

2019 
£000
1,153

21

96

2019 
£000
29
2,167
211
61

The  proceeds  of  sale  of  our  reusable  carrier  bags  go  to  our  nominated  charities  across  England,  Scotland  and  Wales.  We  support  both 
environmental charities and health charities that focus on care for life-limited children, young people and their families. In Northern Ireland, the 
monies raised are paid to the Government who use the proceeds to fund environmental projects. 

As part of our target to divert our waste from landfill, we continue to identify and divert products which previously may have been disposed of 
via landfill and offer them for reuse to a group of registered charities and social enterprise organisations. These organisations are able to reuse 
and recirculate products and materials as well as create value from the products to benefit their aims.

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Strategic ReportGovernanceFinancial StatementsShareholder InformationCORPORATE RESPONSIBILITY

Respect for human rights is a fundamental part of how NEXT operates as a responsible business. As a business we seek to avoid infringing the 
human rights of others and work to address any adverse human rights impacts we identify. We are committed to ensuring that people are 
treated with dignity and respect by upholding internationally recognised human rights principles encompassed in the Universal Declaration of 
Human Rights and the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work. Any instance of forced 
labour is unacceptable. 

NEXT takes seriously any allegation of human rights abuse in all its forms and will not tolerate human rights abuse anywhere in our operations. 
We are committed to building knowledge and awareness and we have developed a range of training and awareness initiatives for our employees, 
suppliers, business partners and service providers. 

Our approach is to implement the United Nations Guiding Principles on Business and Human Rights (UN Guiding Principles). Our corporate 
responsibility reporting aligns with the United Nations Guiding Principles Reporting Framework. It helps us to identify and manage the risk 
of harm associated with unsatisfactory working conditions, discrimination, modern slavery, human trafficking and forced or bonded labour, 
particularly to the most vulnerable and exploited, such as women and children.

Using this Reporting Framework, we combine the knowledge and experience we gain from working with our global supply chain and business 
partners, together with learnings from affected stakeholders and NGOs, to look at our business and assess the risks to people. Our salient human 
rights are:

•  Freedom of association and collective bargaining

•  Health and safety (including mental health)

•  Children’s rights 

•  Modern slavery (including wage retention)

•  Wage levels (including fair wages) 

•  Harassment and discrimination

•  Water, sanitation and health

•  Working hours

•  Privacy and data security

Our Code of Practice (COP) Principle Standards are also designed to address these matters. Human rights issues evolve over time, therefore our 
approach to tackling them must also evolve, including the development of relevant skills in our own COP team. We regularly review our COP 
processes and procedures to ensure we integrate indicators for new or emerging risks within our COP audits and provide training where needed. 
Where human rights issues do occur in our supply chain, we recognise the value in being transparent about how we have tackled them – 
including what worked and what didn’t. 

Collaboration and partnering is key to achieving change. Our in-country COP teams have direct links with locally-based representatives of NGOs 
and trade unions. This helps to broaden our understanding of root causes and solutions.

Our  Modern  Slavery  Steering  Group,  comprised  of  relevant  senior  management  representatives,  meets  regularly  and  co-ordinates  actions 
across  the  business.  We  have  introduced  representatives  from  our  product  teams  to  the  group  to  broaden  our  perspective  and  increase 
internal collaboration. 

72

 
SECTION 172 STATEMENT

This section describes how the directors have had regard to the matters set out in section 172(1)(a) to (f) Companies Act 2006 in exercising their 
duty to promote the success of the Company for the benefit of its members as a whole. In November 2018 the directors received training from 
external counsel to remind them of their duties and put the Board in a position where it could purposefully apply section 172 throughout the 
2019/20 financial year.

Our stakeholders
The directors consider that the following groups are the Company’s key stakeholders. The Board seeks to understand the respective interests of 
such stakeholder groups so that these may be properly considered in the Board’s decisions. We do this through various methods, including: direct 
engagement by Board members; receiving reports and updates from members of management who engage with such groups; and coverage in 
our Board papers of relevant stakeholder interests with regard to proposed courses of action.

Workforce – see pages 73 and 74
The  strength  of  our  business  is  built  on  the  hard  work  and  dedication  of  all  of  NEXT’s 
people. We also consider the interests of former employees who are members of a group 
pension scheme.

Our colleagues rely on us to provide stable employment and opportunities to realise their 
potential in a working environment where they can be at their best.

Communities and the  
Environment – see page 75
Communities and the wider public expect 
us  to  act  as  a  responsible  company  and 
neighbour,  and  to  minimise  any  adverse 
impact we might have on local communities 
and the environment.

Investors – see page 76
We rely on our shareholders and providers 
of  debt  funding  as  essential  sources  of 
capital to further our business objectives.

They rely on us to protect and manage their 
investments in a responsible and sustainable 
way that generates value for them.

Regulators – see page 75
We seek to enjoy a constructive and cooperative relationship with the bodies that authorise 
and regulate our business activities. This helps us maintain a reputation for high standards 
of business conduct.

They expect us to comply with applicable laws, regulations and licence conditions.

Customers – see page 75
Our  customers  are  the  reason  we  exist. 
They  have  near  limitless  choice,  so  it 
is  essential  to  our  future  that  we  can 
consistently  and  continuously  design  and 
offer  attractive,  stylish  products  of  high 
quality to new and existing customers at an 
accessible price. In doing so, we will build 
our brand value and loyalty.

Suppliers – see page 75
We  rely  on  our  suppliers  to  make  and 
distribute  our  products,  provide  the  real 
estate through which we store and display 
our lines, and provide essential services we 
need to operate our business.

Our  suppliers  rely  on  us  to  generate 
revenue and employment for them.

Having regard to the likely consequences of any decision in the long term
Within the fast-moving fashion retailing sector, the operational cycle is short and has become even shorter within recent years. Despite this, the 
Board remains mindful that its strategic decisions can have long term implications for the business and its stakeholders, and these implications are 
carefully assessed. The most prevalent example of this is in the Board’s decisions with regard to capital allocation. During the year, in approving 
the Company’s budget the Board balanced:

•  the need for capital expenditure on new and existing stores, warehouses and systems to support operational performance; with 

•  a desire to remain resilient to risks, attract and retain long term investors by maintaining a progressive dividend policy and to return surplus 

capital to shareholders via the continuing share buyback programme. 

Having regard to the interests of the Company’s employees
The  Board  takes  active  steps  to  ensure  that  the  suggestions,  views  and  interests  of  the  workforce  are  captured  and  considered  in  our  
decision-making.

NEXT benefits from having a Chief Executive and three other executive directors who have served with the Company as employees and, latterly, 
as directors over a period of 20 to 30 years. They all therefore perform a high degree of personal oversight and engagement in the Group’s 
affairs. This knowledge of the business and active style of engagement means our executive directors maintain an exceptionally acute insight 
into the mood, culture and views of the workforce, which they are then able to report on to the wider Board. 

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Strategic ReportGovernanceFinancial StatementsShareholder InformationSECTION 172 STATEMENT

Employee engagement
NEXT has a number of effective workforce engagement mechanisms in place across the Group:

•  Employees are kept informed of performance and strategy through regular presentations and updates from members of the Board

•  The executive directors attend key business meetings throughout the year, including weekly trading and capex meetings, monthly international 

sales meetings, and presenting financial results to Head Office employees

•  Employee engagement surveys are undertaken covering the vast majority of the workforce, and the results are reported to the Board

•  The Chairman and other non-executive directors attend meetings with employees, including: 

 — Product Training Days and visits to stores and warehouses as a Board as well as individual director visits

 — the attendance by a non-executive director, alongside the Chief Executive and the Group HR Director, at meetings of the Group’s Workforce 
Focus Forums with workforce representatives (these are workforce advisory panels as referred to in the Corporate Governance Code). 
This allows effective engagement and open discussion on the key business issues, policies and the working environment in different parts 
of the business, with actions agreed on issues raised

•  During the year a new online tool was put in place to facilitate ongoing, meaningful performance and development conversations between 
managers and teams. The tool also provides a forum for positive and constructive feedback by individuals, peers and managers. Around 3,000 
employees are currently using the tool; it will be rolled out more widely during 2020

The  Group  HR  Director  attends  certain  meetings  of  the  Board  to  brief  on  employee-related  matters,  including  workforce  demographics, 
engagement  activities,  the  results  of  employee  opinion  surveys,  staff  retention  rates,  diversity,  numbers  and  nature  of  whistleblowing, 
disciplinary and grievance procedures, learning and development activity, pay and reward including gender pay gap and HR initiatives.

The Board considers that, taken together, these arrangements deliver an effective means of ensuring the Board stays alert to the views of 
the workforce. 

With regard to health, safety and wellbeing, during the year the Audit Committee received an update from the Group Health and Safety Manager 
including on safety performance, safety risk management and mental health wellbeing initiatives. 

Diversity 
Putting diversity and inclusion on the agenda helps the business to attract, retain and develop the best talent from every walk of life. During the 
year we:

•  Trialled making certain roles part-time to work around school drop-off and pick-up times

•  Worked towards enhancing the support offered to working parents under our Moments That Matter project

•  Created a working party comprising individuals from the Online and IT teams to champion the attraction and development of female talent 

in technology

•  Signed up to Level 1 of the Disability Confident Scheme which supports employers to make the most of the talents disabled people can bring 

to the workplace 

Case study – Retail store contract consultation
During  the  year,  the  Board  considered  a  number  of  matters  where  it  was  important  to  be  mindful  of  the  interests  of  employees. 
One example of this was with regard to a number of store closures considered in the year, where the Board was assured of the Group’s 
approach  of  seeking  to  minimise  redundancies  of  affected  store  staff  and,  wherever  possible,  to  offer  alternative  employment  in 
other stores. 

A consultation process proposal was also considered in detail by the Board. A key objective of the proposal was to re-set the base 
contracts in retail stores with the least disruption to all staff. The Board considered the interests of employees, concluding that there 
would be a reduced overall impact on employees when considered against more disruptive alternatives, and some positive employee 
benefits in terms of more certainty over working hours to aid the smooth running of stores. 

The Board also concluded that, due to the impacts being spread across a geographically dispersed network, there would be minimal 
impact to customers, local communities and suppliers. 

74

Having regard to the need to foster the Company’s business relationships 
with suppliers, customers and others
Suppliers
Throughout  the  year  the  Board  was  briefed  on  major  contract  renegotiations  and  strategy  with  regard  to  key  suppliers,  notably  with  the 
Group’s providers of freight forwarding services, and with certain landlords of the Group’s premises. The Board seeks to balance the benefits of 
maintaining strong partnering relationships with key suppliers alongside the need to obtain value for money for our investors and the desired 
quality and service levels for our customers. See also below with regard to ethical trading and our focus on suppliers as part of maintaining a 
reputation for high standards of business conduct.

Customers
As a large retail business, the sentiment of customers can be seen in the Company’s underlying sales performance figures, which the Board 
reviews regularly. The Executive directors provide updates to the Board on their perceptions of consumer sentiment and the market view. 
The interests of customers are considered in key decisions e.g. relating to: store portfolio changes; selection of product lines including third-party 
brands; selection and monitoring of suppliers to ensure quality and safety standards are met; freight and logistics arrangements to maximise 
efficiencies from order to delivery; the availability of customer credit products; and the development of the Online Platform.

With the interests of customers in mind, during the year the Board reviewed proposals in respect of: store closures and new openings; capital 
expenditure on stores and warehouses; a new credit product from NEXT Finance and major freight forwarding and parcel delivery contracts.

Regulators
Our Finance business is regulated by the Financial Conduct Authority in respect of the provision of consumer credit. As a responsible authorised 
company,  we  seek  always  to  cooperate  and  engage  constructively  with  the  FCA  and  meet  its  standards.  The  Audit  Committee  exercises 
independent oversight over the regulated Finance business that includes updates on matters under discussion with the FCA.

NEXT manages its tax affairs responsibly and proactively to comply with tax legislation. The Company’s approach is to seek to build solid and 
constructive working relationships with all tax authorities. NEXT’s UK tax policy can be found at nextplc.co.uk, and was reviewed and approved 
by the Board during the year. This policy includes that the Company engages with HMRC constructively, honestly and in a timely and professional 
manner, and seeks to resolve disputed matters through active and transparent engagement. Engagement with HMRC is led by the Company’s 
in-house tax team of qualified tax professionals. The Group CFO provides regular updates to the Board on tax matters.

Debt capital/credit facility providers and credit reference agencies
The Group Finance Director and the Company’s Treasury team are responsible for managing the relationships with our bank syndicates, bond 
trustees and credit rating agencies, and for the Group’s cash/debt management and financing activities. The Group Finance Director provides 
regular reports to the Board on these activities including the Company’s plans to ensure appropriate access to debt capital, monitoring the 
headroom and maturity schedules of our primary credit facilities. The Board approves the Company’s Treasury Policy annually. 

During the year the Board approved: a debt substitution transaction between the Company and its subsidiary Next Group plc that increased 
the amount of reserves available for distribution to shareholders without prejudicing debt providers; the issue of a new £250m bond; and share 
hedging strategies in respect of the Group’s employee share plans. The Board carefully considers the Group’s cash position and forecasts when 
making decisions on capital allocation, the Company’s dividend policy and its share buyback programme.

Having regard to the impact of the Company’s operations on the  
community and the environment
The  Board  supports  the  Company’s  goals  and  initiatives  with  regard  to  reducing  adverse  impacts  on  the  environment  and  supporting  the 
communities that it touches. Please see pages 70 and 71 of our Corporate Responsibility Report for details. The Board intends to give further 
consideration in 2020 to the Company’s approach to climate change and further measures we can take to contribute to the reduction of our 
impact on the environment. 

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Strategic ReportGovernanceFinancial StatementsShareholder InformationSECTION 172 STATEMENT

Having regard to the desirability of the Company maintaining a reputation for  
high standards of business conduct
Corporate governance
The Board recognises the importance of operating a robust corporate governance framework, and you can read about how we comply with the 
UK Corporate Governance Code and our approach to governance in our Corporate Governance Report on pages 83 to 89.

Ethical trading and responsible sourcing
The  Audit  Committee  exercises  strong  oversight  over  the  Group’s  activities  in  these  areas  including  reviewing  the  work  of  the  COP  team, 
and reports to the Board on such topics as appropriate. During the year the Board approved the Group’s third Modern Slavery Transparency 
Statement, published at www.next.co.uk.

Political donations
No donations were made for political purposes (2019: £nil).

See also the description of the Company’s approach to engaging with Regulators on the previous page.

Having regard to the need to act fairly as between members of the Company
The Company has just one class of share in issue and so all shareholders benefit from the same rights, as set out in the Company’s articles of 
association and the Companies Act 2006. The Board recognises its legal and regulatory duties, including under the EU Market Abuse Regulation, 
and does not take any decisions or actions, such as selectively disclosing confidential or inside information, that would provide any shareholder 
or group of shareholders with any unfair advantage or position compared to the shareholders as a whole.

Shareholder engagement
During the year, the Chief Executive and Group Finance Director regularly held one-to-one meetings, calls, roadshows and conferences with 
institutional investors. The Chairman and Senior Independent Director (who is also the Remuneration Committee Chairman) also engaged with 
certain major shareholders by way of meetings and calls. There is also regular communication with institutional investors by the Company 
Secretary and senior management. 

During 2019, we have engaged with investors on a range of topics, including:

•  Governance including Board composition

•  Executive remuneration and our proposed new Directors’ Remuneration Policy – see pages 100 to 110

•  Human rights and ethical trading

•  The environment, sustainability and responsible sourcing

•  Company performance against its strategy

The Board receives regular information on investor views through a number of different channels:

•  The Company’s largest shareholders are invited to the annual and half year results presentations, at which executive and non-executive 

directors are present

•  The Group’s corporate broker provides written feedback on market reaction and investor views after full and half year results announcements 

and investor roadshows

•  Reports from the Chairman and other non-executive directors who have direct dialogue with shareholders

•  Analyst/broker reports and views

•  Shareholder feedback reports and statements made by representative associations

All  shareholders  have  an  opportunity  to  ask  questions  or  represent  their  views  formally  to  the  Board  at  the  AGM,  or  with  directors  after 
the meeting.

The interests of investors were considered as part of the Board’s decisions throughout the year including with regard to the interim and final 
dividends and the continuation of our share buyback programme.

76

NON-FINANCIAL INFORMATION STATEMENT

The table below sets out where the information required to be disclosed under sections 414CA and 414CB Companies Act 2006 can be found in 
this Annual Report.

Reporting requirement

Relevant information

Policies and Standards

Information, to the extent necessary for an understanding of the company’s  
development, performance and position and the impact of its activity, relating to:

1.  Environmental matters (including 
the impact of the Company’s 
business on the environment)

2. The Company’s employees

•  Our principles – page 66
•  Environment – pages 70 and 71
•  Section 172 Statement – Having regard to the impact 
of the Company’s operations on the community and 
the environment – page 75

•  Environment Policy
•  Timber Sourcing Policy*
•  Protecting Forests Through Fabric 

Choices Policy*

•  Our principles – page 66
•  Our People – page 66
•  Section 172 Statement – Having regard to the 

interests of the Company’s employees – pages 73 
and 74

•  Staff Handbook
•  Diversity Policy
•  HR Policies including Flexible Working, 
Safeguarding, Adoption Leave, Parental 
Leave, Continuing Education and 
Equal Opportunities
•  Whistleblowing Policy
•  Group Health and Safety Policy*

3. Social matters

•  Our principles – page 66
•  Our People, Our Suppliers, Our Customers and 

Products, Environment, Community, Human Rights 
and Modern Slavery – pages 66 to 72 

•  Section 172 Statement: Having regard to the 

desirability of the Company maintaining a reputation 
for high standards of business conduct – page 76

4. Respect for human rights

•  Our principles – page 66
•  Human Rights and Modern Slavery – Page 72
•  Section 172 Statement – Having regard to the 

desirability of the Company maintaining a reputation 
for high standards of business conduct – page 76

5.  Anti-corruption and  
anti-bribery matters

•  Our principles – page 66
•  Section 172 Statement – Having regard to the 

•  Human Rights and Modern Slavery Policy*
•  Data Retention Policy
•  Customer Privacy Policy*
•  Employee Data Privacy Policy

•  Staff Handbook
•  Anti-Bribery Policy*
•  Competition Law Policy
•  Supplier Code of Practice Standards*
•  Whistleblowing Policy*

Required information

6. Business model

7.  Policies in relation to (1) to (5) 
above, related due diligence 
processes and a description of 
the outcome of those policies*

8.  Principal risks in relation to (1) 

to (5) above

9. Relevant non-financial KPIs

desirability of the Company maintaining a reputation 
for high standards of business conduct – page 76

•  Whistleblowing – Audit Committee Report  

page 95

•  Business model – page 54

•  Our principles – page 66

•  Risks and Uncertainties – pages 60 to 64
•  Viability assessment – page 65

•  Section 172 Statement – Having regard to the impact 
of the Company’s operations on the community and 
the environment – page 75

•  Our People, Environment, Community – pages 66, 70 

and 71 

Further  information  regarding  our  employees,  social,  community,  human  rights  and  environmental  matters  is  provided  in  our  Corporate 
Responsibility Report available on our corporate website at nextplc.co.uk. 

*  Our latest policies are available at nextplc.co.uk

On behalf of the Board

Amanda James
Director

19 March 2020

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Strategic ReportGovernanceFinancial StatementsShareholder InformationGOVERNANCE

80 

 Directors’ Biographies

82  Directors’ Responsibilities Statement

83  Corporate Governance Report

90  Nomination Committee Report

91  Audit Committee Report

96  Remuneration Report

122  Directors’ Report

124  Independent Auditor’s Report

78

79

Strategic ReportGovernanceFinancial StatementsShareholder InformationDIRECTORS’ BIOGRAPHIES
Directors and Officers

Michael Roney
CHAIRMAN

Lord Simon Wolfson  
of Aspley Guise
CHIEF EXECUTIVE 

Amanda James
GROUP FINANCE DIRECTOR 

KEY SKILLS AND EXPERIENCE: 
Michael joined the Board as Deputy Chairman 
in  February  2017  and  became  Chairman 
in  August  2017.  Michael  brings  significant 
international  leadership  experience  to  the 
Board; he was previously the Chief Executive 
of  Bunzl  plc  from  2005  until  his  retirement 
in  April  2016,  Chief  Executive  of  Goodyear 
Dunlop  Tires  Europe  BV  and  non-executive 
director of Johnson Matthey plc.

PRINCIPAL EXTERNAL APPOINTMENTS:
Chairman of Grafton Group plc
Non-Executive Director of Brown-Forman 
Corporation (US firm)

Executive Director
KEY SKILLS AND EXPERIENCE:
Simon  brings  deep  knowledge  of  all  areas 
of  the  NEXT  business,  together  with  strong 
leadership and strategic expertise, having led 
as Chief Executive since 2001. He joined the 
Group in 1991 and was appointed Retail Sales 
Director in 1993. He became responsible for 
NEXT  Directory  in  1995  and  was  appointed 
in  1997  with  additional 
to  the  Board 
responsibilities 
for  Systems.  Simon  was 
appointed  Managing  Director  of  the  NEXT 
Brand  in  1999  before  his  appointment  as 
Chief Executive.

Executive Director
KEY SKILLS AND EXPERIENCE: 
Amanda brings extensive financial knowledge 
to  the  Board,  having  joined  the  Group  in 
1995  and  led  the  management  accounting 
and  commercial  finance  teams  since  2005. 
In 2009, Amanda was appointed Commercial 
Finance  Director  and  was  promoted  to 
in  2012. 
NEXT  Brand  Finance  Director 
Amanda  has  comprehensive  knowledge 
of  NEXT’s  operations  and  has  played  a 
central  role  in  the  financial  management  of 
the business. 

APPOINTED TO THE BOARD  
February 2017

COMMITTEE MEMBERSHIP 
Remuneration and 
Nomination (Chairman)

APPOINTED TO THE BOARD 
February 1997

APPOINTED TO THE BOARD  
April 2015

Jane Shields
GROUP SALES AND  
MARKETING DIRECTOR  

Richard Papp
GROUP MERCHANDISE  
AND OPERATIONS DIRECTOR 

Executive Director
KEY SKILLS AND EXPERIENCE:
Jane  has  profound  understanding  of  NEXT’s 
operations, having joined NEXT Retail in 1985 
as  a  Sales  Assistant  in  one  of  our  London 
stores.  Jane  worked  her  way  through  store 
management to be appointed Sales Director 
in  2000,  responsible  for  all  store  operations 
and  training. 
In  2006  Jane  was  given 
additional responsibility for Retail Marketing 
and in 2010 was appointed Group Sales and 
Marketing  Director,  adding  Directory  and 
online marketing to her portfolio. 

Executive Director
KEY SKILLS AND EXPERIENCE:
Richard  has  a  wealth  of  operational  and 
merchandising  experience.  He  joined  NEXT 
in  1991  as  a  Merchandiser.  Richard  worked 
his  way  through  management,  becoming 
Menswear Product Director in 2001. In 2005 
he  gained  valuable  experience  in  a  similar 
role  at  another  retailer.  Richard  returned  to 
NEXT in 2006 as Group Merchandise Director, 
for  NEXT’s  Merchandising 
responsible 
International 
function,  Product  Systems, 
Franchise, 
operations. 
Clearance 
and 
On  appointment  to  the  Board,  Richard  took 
on additional responsibility for Warehousing, 
Logistics and Systems within the Group.

APPOINTED TO THE BOARD 
July 2013

APPOINTED TO THE BOARD  
May 2018

80

 
Francis Salway

Jonathan Bewes

COMPANY SECRETARY
Seonna Anderson

listed 

strong 

Senior Independent 
Non-Executive Director
KEY SKILLS AND EXPERIENCE:
company 
Francis  brings 
to 
experience  and  property  expertise 
the  Board.  He  was  Chief  Executive  of 
Land  Securities  plc,  then  the  UK’s  largest 
commercial  property  company,  between 
2004 and 2012. In addition to his roles below, 
he  is  also  a  Visiting  Professor  in  Practice  at 
the London School of Economics and a  past 
President of the British Property Federation. 

PRINCIPAL EXTERNAL APPOINTMENTS:
Director of Peabody Trust
Chairman of Town & Country Housing Group
Chairman of the Property Advisory Group for 
Transport for London
Non-Executive Director of Cadogan 
Group Limited

Independent  
Non-Executive Director
KEY SKILLS AND EXPERIENCE:
After  qualifying  as  a  Chartered  Accountant 
with  KPMG,  Jonathan  spent  25  years  as  an 
investment  banking  adviser,  with  Robert 
Fleming,  UBS  and  Bank  of  America  Merrill 
Lynch. As a senior banker, he provided advice 
to  the  boards  of  many  UK  and  overseas 
companies  on  a  wide  range  of  financial  and 
strategic  issues,  including  financing,  M&A, 
shareholder  engagement  and  corporate 
governance.  Jonathan  is  a  Fellow  of  the 
Institute of Chartered Accountants of England 
and Wales. 

PRINCIPAL EXTERNAL APPOINTMENTS:
Vice Chairman, Corporate and Institutional 
Banking, Standard Chartered Bank
Non-Executive Director of The Sage Group plc

APPOINTED TO THE BOARD  
June 2010

APPOINTED TO THE BOARD 
October 2016

COMMITTEE MEMBERSHIP 
Audit, Remuneration (Chairman) 
and Nomination

COMMITTEE MEMBERSHIP 
Audit (Chairman), Remuneration and 
Nomination

Tristia Harrison

Dame Dianne Thompson

Board Committees

Independent 
Non-Executive Director
KEY SKILLS AND EXPERIENCE:
Tristia  is  Chief  Executive  Officer  of  TalkTalk 
Telecom  Group  PLC  and  as  such  has 
experience of running a large-scale consumer 
facing company and knowledge of digital and 
cyber security. Tristia was Managing Director 
of  TalkTalk’s  consumer  business  when  it 
demerged from Carphone Warehouse, which 
she  joined  in  2000  and  held  a  number  of 
senior management and executive positions. 

PRINCIPAL EXTERNAL APPOINTMENTS:
Trustee at Comic Relief
Trustee at Ambitious about Autism

Independent 
Non-Executive Director
KEY SKILLS AND EXPERIENCE:
Dianne has a wealth of marketing experience 
gained 
in  retail  companies  as  well  as 
significant  senior  management  experience. 
Her  42  year  career  has  included  14  years 
as  Chief  Executive  Officer  of  Camelot 
Group.  More  recently  she  was  Chairman  of 
RadioCentre and a non-executive director of 
the Home Office. 

PRINCIPAL EXTERNAL APPOINTMENTS:
Chairman and Non-Executive Director of 
Walker Greenbank plc

APPOINTED TO THE BOARD  
September 2018

APPOINTED TO THE BOARD 
January 2015

COMMITTEE MEMBERSHIP 
Audit, Remuneration and Nomination

COMMITTEE MEMBERSHIP 
Audit, Remuneration and Nomination

Audit Committee 
Jonathan Bewes (Chairman) 
Tristia Harrison 
Francis Salway 
Dame Dianne Thompson

Remuneration Committee 
Francis Salway (Chairman) 
Jonathan Bewes 
Tristia Harrison 
Michael Roney 
Dame Dianne Thompson

Nomination Committee 
Michael Roney (Chairman) 
Jonathan Bewes 
Tristia Harrison 
Francis Salway 
Dame Dianne Thompson

81

Strategic ReportGovernanceFinancial StatementsShareholder InformationDIRECTORS’ RESPONSIBILITIES STATEMENT
Directors’ Responsibilities

Directors’ confirmations
The  directors  consider  that  the  Annual  Report  and  Accounts,  taken 
as  a  whole,  is  fair,  balanced  and  understandable  and  provides  the 
information necessary for shareholders to assess the Group and Parent 
Company’s position and performance, business model and strategy.

Each of the directors, whose names and functions are listed on pages 
80 and 81, confirm that to the best of their knowledge:

•  the  Parent  Company  financial  statements,  which  have  been 
in  accordance  with  United  Kingdom  Generally 
prepared 
Accepted  Accounting  Practice  (United  Kingdom  Accounting 
Standards, comprising FRS 101 “Reduced Disclosure Framework”, 
and applicable law), give a true and fair view of the assets, liabilities, 
financial position and profit of the company

•  the  Group  financial  statements,  which  have  been  prepared  in 
accordance with IFRSs as adopted by the European Union, give a 
true  and  fair  view  of  the  assets,  liabilities,  financial  position  and 
profit of the group and

•  the Strategic Report includes a fair review of the development and 
performance  of  the  business  and  the  position  of  the  Group  and 
Parent Company, together with a description of the principal risks 
and uncertainties that it faces. 

On behalf of the Board

Lord Wolfson of Aspley Guise  
Chief Executive 

Amanda James
Group Finance Director

19 March 2020

The directors are responsible for preparing the Annual Report and the 
financial statements in accordance with applicable law and regulation.

Company law requires the directors to prepare financial statements 
for  each  financial  52  week  period.  Under  that  law  the  directors 
have  prepared  the  Group  financial  statements  in  accordance  with 
International  Financial  Reporting  Standards  (IFRSs)  as  adopted  by 
the  European  Union  and  Parent  Company  financial  statements  in 
accordance  with  United  Kingdom  Generally  Accepted  Accounting 
Practice (United Kingdom Accounting Standards, comprising FRS 101 
“Reduced Disclosure Framework”, and applicable law). 

Under  company  law  the  directors  must  not  approve  the  financial 
statements  unless  they  are  satisfied  that  they  give  a  true  and  fair 
view of the state of affairs of the Group and Parent Company and of 
the profit or loss of the Group and Parent Company for that period. 
In preparing the financial statements, the directors are required to:

•  select suitable accounting policies and then apply them consistently

•  state  whether  applicable  IFRSs  as  adopted  by  the  European 
Union  have  been  followed  for  the  group  financial  statements 
and  United  Kingdom  Accounting  Standards,  comprising  FRS 
101,  have  been  followed  for  the  Company  financial  statements, 
subject to any material departures disclosed and explained in the 
financial statements

•  make  judgements  and  accounting  estimates  that  are  reasonable 

and prudent and

•  prepare the financial statements on the going concern basis unless 
it is inappropriate to presume that the Group and Parent Company 
will continue in business.

The  directors  are  responsible  for  keeping  adequate  accounting 
records that are sufficient to show and explain the Group and Parent 
Company’s transactions and disclose with reasonable accuracy at any 
time  the  financial  position  of  the  Group  and  Parent  Company  and 
enable them to ensure that the financial statements and the Directors’ 
Remuneration Report comply with the Companies Act 2006 and, as 
regards the Group financial statements, Article 4 of the IAS Regulation.

The directors are also responsible for safeguarding the assets of the 
Group and Parent Company and hence for taking reasonable steps for 
the prevention and detection of fraud and other irregularities.

Legislation  in  the  United  Kingdom  governing  the  preparation  and 
dissemination  of  financial  statements  may  differ  from  legislation  in 
other jurisdictions. 

82

 
 
CORPORATE GOVERNANCE REPORT
Chairman’s Introduction

It has been a fast-moving year in corporate governance; as with the 
retail  environment  in  which  we  operate,  the  governance  arena  is 
constantly evolving. 

This  is  our  first  Annual  Report  since  the  introduction  of  the  new 
disclosure  requirements  with  regard  to  stakeholder  engagement. 
A revised UK Corporate Governance Code, published in 2018, applied 
to the Company for the first time in 2019/20 and you can read about 
how we have complied with the updated principles throughout this 
Governance section. Additionally, we consulted with investors on our 
Remuneration Policy in line with the three year cycle; our proposed 
Policy will be put to shareholders for approval at the 2020 AGM. 

Stakeholder engagement
We recognise the importance of the role that good governance plays 
in NEXT’s success. Companies do not exist in isolation and stakeholder 
trust is increasingly important to the success of a company. 

During  the  year,  we  considered  our  approach  to  engaging  with  the 
Company’s stakeholder groups and in particular with our workforce. 
We  understand  the  value  of  incorporating  stakeholder  views  when 
considering our strategic planning and decision-making. You can read 
more about who our stakeholders are and our approach to stakeholder 
engagement on pages 73 to 76.

Culture
The NEXT culture is one of openness and transparency, with a strong 
focus  on  high  expectations  and  standards,  honesty  and  integrity. 
The Board have given particular focus this year to culture and you can 
read more on the following page.

At NEXT we benefit from well-balanced gender representation on our 
Board, and indeed across the organisation, as illustrated by the table 
on  page  66.  This  diversity  mix  allows  for  rounded  discussions  from 
various perspectives that strengthen our decision-making. 

Directors’ remuneration policy
This year we are proposing our revised Directors’ Remuneration Policy 
for shareholder approval at our 2020 AGM. This has been developed 
taking into account the views of major shareholders with whom we 
have engaged. The policy reflects our desire to attract, motivate and 
retain talented executives who can execute our strategy successfully 
and balance the risks and opportunities inherent in a fast-paced and 
challenging  external  environment.  You  can  read  more  about  our 
proposed Policy in the Remuneration Report on pages 96 to 110.

Search for a new non-executive  
director
During the year, the Board commenced a search process for a new non-
executive director to replace Francis Salway, our Senior Independent 
Director  and  Chairman  of  the  Remuneration  Committee,  who  has 
served on our Board for over nine years. A number of candidates were 
shortlisted  but,  as  explained  in  the  Nomination  Committee  report, 
towards the end of the year the Board decided to restart the process 
with a renewed consideration of the skills and attributes required to 
maintain a strong and balanced Board. It is extremely important to us 
that we find the right person who will make a significant contribution 
to the success of NEXT. We look forward to the successful conclusion 
of our search process during 2020.

Board effectiveness and diversity
To deliver sustained value to our shareholders, employees and wider 
stakeholders, the Board must function effectively in supporting and 
guiding management to deliver the Company’s strategy. We therefore 
conduct an annual evaluation of the Board’s effectiveness.

Having  undertaken  an  externally-facilitated  annual  effectiveness 
review of our Board and Committees in the previous year, this year’s 
review  was  facilitated  internally.  Diversity  of  knowledge,  skills  and 
experience was highlighted as one of the Board’s strengths, along with 
collaborative  decision-making.  Further  details  of  this  review  and  its 
insights can be found on page 88.

Continuing governance commitment
Understandably,  environmental,  social  and  governance 
(ESG) 
considerations  are  increasingly  becoming  a  key  area  of  focus  for 
stakeholders. NEXT is mindful of the impact its operations have on the 
environment and the communities in which it operates. In this year’s 
annual report we have increased our ESG disclosures and we produce 
a Corporate Responsibility Report each year (available on our website 
at  www.nextplc.co.uk)  which  covers  these  areas  in  more  detail. 
We  remain  committed  to  applying  robust  governance  to  safeguard 
the long term interests of the Company and its stakeholders. You can 
read our compliance statement and supporting disclosures on pages 
84 to 89.

Michael Roney
Chairman

19 March 2020

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Strategic ReportGovernanceFinancial StatementsShareholder InformationCORPORATE GOVERNANCE REPORT

Corporate Governance Statement
The  statement  below,  together  with  the  rest  of  the  Corporate 
Governance  Report,  provides  information  to  aid  understanding  of 
how  the  Company  has  applied  the  principles  in  the  UK  Corporate 
Governance Code 2018 (the “Code”), which is the version of the Code 
that applies to its 2019/20 financial year. 

For  the  year  ended  25  January  2020,  the  Board  considers  that  it 
has  complied  in  full  with  the  provisions  of  the  Code,  available  at 
www.frc.org.uk.

Disclosures  required  by  the  Disclosure  Guidance  and  Transparency 
Rules  DTR  7.2.6,  with  regard  to  share  capital  are  presented  in  the 
Directors’  Report  on  page  122.  Disclosures  required  by  DTR  7.2.8 
relating to diversity policy are presented in the Nomination Committee 
Report on page 90. 

Directors’ biographies and membership of Board Committees are set 
out on pages 80 and 81.

BOARD LEADERSHIP AND  
COMPANY PURPOSE 
Review of business model
The Group’s business model is set out on pages 54 and 55. This describes 
how  the  Group  generates  and  preserves  value  over  the  long  term. 
The  Board  keeps  this  model,  and  its  long  term  sustainability,  under 
review and supports management in assessing opportunities and risks 
to the future success of the business. It does this through: 

•  Discussions with the executive directors and other members of the 

senior management team on industry trends

•  Evaluating  strategic  proposals  and  considering  how  these  will 

support and strengthen components of the business model

•  A  policy  of  continuous  identification  and  review  of  principal 
business  risks,  including  identifying  key  and  emerging  risks, 
determining  control  strategies  and  considering  how  those  risks 
may  affect  the  achievement  of  business  objectives,  taking  into 
account risk appetite, as detailed on pages 58 and 59

•  Our annual viability assessment which is undertaken by reference 
to  the  business  model,  strategy  and  the  principal  risks  and 
mitigating  factors  as  well  as  the  current  financial  position  and 
historical financial performance and forecasts – see page 65 

In  a  fast-changing  industry  increasingly  enabled  by  technological 
advances, the Board retains a long term view of value creation being 
mindful  of  wider  corporate  social  responsibilities.  The  governance 
provided  by  the  Board  and  its  Committees  enables  rounded  and 
balanced  oversight,  robust  yet  constructive  challenge  and  guidance 
to management in evaluating strategic proposals and threats to either 
the execution of the strategy or to the success of the business model.

Culture
The  Board  recognises  the  importance  of  ensuring  a  healthy  and 
supportive culture within the Group. We monitor this through direct 
employee  engagement  activities  (see  page  74)  and  discussions  with 
the  executive  directors,  Group  HR  Director  and  other  members  of 
management. We assess and monitor this in the following ways:

•  Dedicated  time  at  Board  meetings,  supported  by  the  Group 
HR  Director,  to  hold  discussions  on  culture  and  employee/
workforce matters

•  Reviewing the results of the Group’s employee opinion surveys 

•  Monitoring  the  levels  and  nature  of  whistleblowing  reports  and 

grievance and disciplinary hearings

•  Monitoring absenteeism and employee turnover

•  Audit  Committee  receiving  internal  audit  reports  on  fraud  and 

compliance breaches

•  Review of induction and training policies and practices

•  Engaging with employees directly during site visits

•  Overseeing management’s plans to respond to matters raised by 

the workforce

•  Reviewing the Group’s key policies and HR initiatives

The Corporate Responsibility Report sets out our values on page 66 and 
the Non-Financial Information Statement summarises the Company’s 
supporting  policies  on  page  77.  The  Group’s  Whistleblowing  Policy 
encourages  workers  to  report  concerns  or  suspicions  about  any 
wrongdoing or malpractice, and provides a number of procedures to 
do this including via the confidential NEXT Integrity line (managed by 
Crimestoppers)  or  through  a  dedicated,  monitored,  email  address. 
The Audit Committee report contains more details of the Company’s 
whistleblowing procedures and the Audit Committee’s oversight.

The  Board  members  also  strive,  through  their  own  behaviours,  to 
set  a  strong  example  for  management  and  the  wider  workforce  in 
conducting  themselves  appropriately  and  in  line  with  the  Group’s 
values and supporting policies.

Information on the Company’s approach to investing in and rewarding 
its workforce is set out in the Strategic Report on pages 66 and 67.

Resourcing
The Board ensures that the necessary resources are in place for the 
Company  to  meet  its  objectives  and  measure  performance  against 
them. The Board has an integral role in the Company’s budget setting 
and capital allocation processes, and in monitoring availability of credit/
debt capital facilities and the Company’s credit ratings. The Board also 
receives reports from management on any development gaps in key 
roles and the plans to address these. 

Risk management and internal controls
The Board is responsible for keeping the effectiveness of the systems 
of risk management and internal controls under review – see page 89.

84

Engagement with shareholders
Significant  time  and  effort  is  invested  in  providing  detailed  and 
transparent  information  to  current  and  potential  shareholders  and 
in  maintaining  regular  and  effective  dialogue  with  them.  The  Chief 
Executive and Group Finance Director engage directly with investors 
on  a  regular  basis  throughout  the  year.  Full  year  and  other  public 
announcements are presented in a consistent format with a particular 
focus  on  making  the  presentations  as  meaningful,  understandable, 
transparent  and  comparable  as  possible.  Such  information  is  also 
made  publicly  available  via  the  Company’s  corporate  website  
nextplc.co.uk. 

Our Section 172 Companies Act statement on page 76 details how the 
views of shareholders have been taken into account during the year.

Engagement with other stakeholders
Although the Board recognises that it is primarily accountable to the 
Company’s shareholders, the views of other providers of capital and 
key  stakeholders  are  also  considered.  Please  see  the  Section  172 
Companies Act statement on pages 73 to 76 for information on how 
the Board does this. 

With  regard  to  engagement  with  the  workforce,  the  Board  uses 
various methods including engagement with a workforce panel and 
attendance by a non-executive director at those panels. More details 
can  be  found  in  the  Section  172  statement  on  page  74.  The  Board 
considers  that,  taken  together,  the  arrangements  described  deliver 
an effective means of ensuring the Board stays alert to the views of 
the workforce. 

DIVISION OF RESPONSIBILITIES
Independence of non-executive directors
Half  of  the  directors,  excluding  the  Chairman,  are  non-executive 
directors. The Board considers that all of its non-executive directors, 
except  for  the  Chairman,  are  independent  when  assessed  against 
the  requirements  of  the  UK  Corporate  Governance  Code  and  their 
knowledge,  diversity  of  experience  and  other  business  interests 
continue  to  enable  them  to  contribute  significantly  to  the  work  of 
the  Board.  Michael  Roney,  the  Chairman,  met  the  independence 
requirements set out in the Code on his appointment in 2017.

Francis  Salway  was  appointed  to  the  Board  in  June  2010  and  has 
therefore served as a director for more than nine years. Despite this 
tenure, the Board considers that Francis remains independent as he 
meets  all  of  the  other  criteria  specified  in  the  Code  and  continues 
to demonstrate objectivity and constructive challenge as a director, 
as  Chairman  of  the  Remuneration  Committee  and  as  a  member  of 
the  Nomination  and  Audit  Committees.  We  engaged  with  major 
shareholders  in  February  2020  with  regard  to  Francis’  continuing 
tenure;  please  see  the  Nomination  Committee  report  on  page  90 
with  regard  to  consideration  of  the  extension  of  Francis’  tenure. 
The Board approved his continuation in office until the AGM in May 
2021,  subject  to  his  re-election  by  shareholders  at  the  2020  AGM. 
Francis’  continuation  in  office  will  support  an  orderly  succession  of 
his  role  as  Remuneration  Committee  Chairman  once  a  replacement 
has  been  selected  and,  until  then,  will  allow  the  Board  to  retain 
a  diversity  of  experience  through  continuing  access  to  Francis’ 
considerable knowledge.

Directors’ conflicts of interest
In accordance with the Company’s Articles of Association, the Board 
has  a  formal  system  in  place  for  directors  to  declare  situational 
conflicts  to  be  considered  for  authorisation  by  those  directors 
who  have  no  interest  in  the  matter  being  considered.  In  deciding 
whether  to  authorise  a  situational  conflict,  the  non-conflicted 
directors  consider  the  situation  in  conjunction  with  their  general 
duties  under  the  Companies  Act  2006.  They  may  impose  limits  or 
conditions when giving an authorisation or subsequently if considered 
appropriate.  Any  situational  conflicts  considered  by  the  Board,  and 
any authorisations given, are recorded in the Board minutes and in a 
register of conflicts which is reviewed annually by the Board.

Noting of directors’ concerns
The  Chairman  encourages  openness  and  debate  at  Board  meetings 
which  leads  to  better  decision  making.  Should  any  director  have 
concerns about the operation of the Board or the management of the 
Company that cannot be resolved, such concerns would ordinarily (and 
especially if requested by that director or the Chairman) be recorded 
in  the  minutes  of  the  relevant  meeting.  If,  on  resignation,  any  non-
executive  director  had  any  such  concerns  they  would  be  invited  to 
provide a written statement to the Chairman that would be circulated 
to the Board. No concerns have been raised in the year.

Senior Independent Director
Francis  Salway  is  the  Company’s  Senior  Independent  Director. 
In  this  role  Francis  is  available  to  provide  a  sounding  board  for  the 
Chairman  and  to  serve  as  an  intermediary  for  the  other  directors 
and shareholders.

Independent  Director 

Review of directors’ performance
The  Senior 
leads  the  appraisal  of  the 
performance  of  the  Chairman  through  discussions  with  all  the 
directors  individually.  The  Chairman  and  the  Senior  Independent 
Director appraise the performance of the Chief Executive. 

The performance of the executive directors is monitored throughout 
the  year  by  the  Chief  Executive  and  the  Chairman.  The  Chairman 
also  monitors  the  performance  of  the  non-executive  directors. 
The Chairman and Chief Executive provide appropriate feedback. 

At  each  Board  meeting  the  Board  receives  reports  on,  and 
discusses,  the  performance  of  the  business.  This  includes  scrutiny 
of  the  performance  of  the  executive  directors  against  clear 
financial objectives.

The Chairman held meetings during the year with the non-executive 
directors  without  the  executive  directors  present,  which  included 
discussions  on  the  performance  of  and  succession  for  the 
executive directors.

Division of responsibilities
There  is  a  clear  division  of  responsibilities  between  the  offices  of 
Chairman and Chief Executive, which is set out in writing and agreed by 
the Board. The Chairman manages the Board to ensure that the Group 
has appropriate objectives and an effective strategy: that there is a 
high calibre Chief Executive with a team of executive directors able to 
implement the strategy; that there are procedures in place to inform 
the Board of performance against objectives; and that the Group is 
operating in accordance with a high standard of corporate governance.

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Strategic ReportGovernanceFinancial StatementsShareholder InformationCORPORATE GOVERNANCE REPORT

The Board sets objectives and annual targets for the Chief Executive. 
The Board is responsible for general policy on how these objectives are 
achieved and delegates the implementation of that policy to the Chief 
Executive.  The  Chief  Executive  is  required  to  report  at  each  Board 
meeting all material matters affecting the Group and its performance.

Matters reserved to the Board
The Board has a formal schedule of matters reserved for it and holds 
regular  meetings  where  such  matters  are  discussed  and  approved, 
including 
items  of  capital  expenditure, 
share buybacks, dividend and treasury policies. It is also responsible for: 

investments,  significant 

The  Chairman,  Michael  Roney,  sets  the  Board’s  agenda  and  is  also 
responsible  for  promoting  a  healthy  culture  of  openness,  challenge 
and scrutiny, and ensuring constructive relations between executive 
and non-executive directors.

Governance framework and culture
The  structure  of  the  Board  is  designed  to  ensure  that  it  focuses  on 
strategy  together  with  the  monitoring  of  performance,  control  and 
risk. The Board considers that the Company’s governance structure, 
as  outlined  below,  facilitates  the  operation  of  an  open  and 
straightforward culture, and is not burdened by complex hierarchies 
and over-delegation of responsibilities.

•  The long term success of the Company, setting and executing the 
business  strategy  and  overseeing  delivery  in  a  way  that  enables 
sustainable long term growth

•  Providing  effective  leadership  whilst  delegating  more  detailed 
matters to its Committees and officers including the Chief Executive

•  Setting and monitoring the Group’s risk appetite and the system 
of  risk  management  and  internal  control  and  for  monitoring 
implementation of its policies by the Chief Executive 

•  Approving  semi-annual  Group  budgets  and  subsequent  regular 
review  of  performance  against  budget  including  explanation  of 
significant variances. Forecasts for each half year are revised and 
reviewed monthly

Overview of governance structure

Shareholders

Chairman
Responsible for the leadership of the Board and ensuring that it operates effectively through a healthy culture of openness, challenge and scrutiny.

Board of Directors
Responsible for providing effective leadership by setting business strategy and overseeing delivery in a way that delivers long term growth for the benefit of NEXT’s shareholders. 
The Board maintains a balanced approach to risk within a framework of effective controls and taking into account the interests of a diverse range of stakeholders.

Board Committees
The terms of reference for each Committee are documented and agreed by the Board.  
They are reviewed and updated and are available on the corporate website nextplc.co.uk.  
Their key responsibilities are set out below.

Other Key Governance Steering Groups
These meetings have specific areas of responsibility. At least one or 
more of the executive directors chair or attend these meetings. 
Appropriate senior management also attend these meetings.

Nomination  
Committee
• keep under review the 

composition, size, structure 
and diversity of the Board 
and its Committees

• evaluate the balance of 
skills, experience and 
diversity of the Board

• provide succession planning  

for the Board and 
senior management

• lead the process for new 
Board appointments

Audit  
Committee

• review and monitor the 
integrity of the Group’s 
Financial Statements

• review and monitor 
the adequacy and 
effectiveness of the risk 
management framework 
and the systems of internal 
controls  (including 
whistleblowing procedures)

• review and monitor 
the effectiveness 
and independence 
of the external and 
internal auditors

Remuneration  
Committee

• responsibility for setting 
the remuneration Policy 
for all executive directors 
and the Chairman, including 
pension rights and any 
compensation payments

• recommend and monitor 
the level and structure 
of remuneration for 
senior management

• review the ongoing 

appropriateness and  
relevance of the  
remuneration Policy when 
setting remuneration

  Committee Report  

on page 90

  Committee Report  
on pages 91 to 95

  Committee Report  
on pages 96 to 121

Each of the below steering groups held various meetings during the 
year to review and monitor specific risks, activities and incidents:

Treasury  –  Group’s  treasury  policy,  treasury  operations  and 
funding activities

Information  Security  –  Group’s  information  security  and  cyber 
related activities

Health and Safety – Group’s health and safety activities

Brexit – Group’s plans and approach to manage the impact

Chief Executive
Responsible for the day-to-day running of the Group’s business and performance, and for the development and implementation of business strategy.

Executive / operational management
The Chief Executive has delegated authority for the day-to-day management of the business to operational management comprising other executive directors and senior 
management who have responsibility for their respective areas.

This includes important weekly NEXT Brand trading and capital expenditure meetings which consider the performance and development of the NEXT Brand through its different 
distribution channels. This and other meetings also focus on risk management of business areas in respect of the NEXT Brand, including product, sales, customer experience, 
property and stores, warehousing, systems and personnel.

86

Certain  other  important  matters  are  subject  to  weekly  or  monthly 
including  sales, 
reporting  to  the  Board  or  Board  Committee, 
treasury  operations and capital expenditure programmes.

Board Committees
As detailed in the governance structure diagram opposite the Board 
has appointed Committees to carry out certain aspects of its duties. 
Each  is  chaired  by  a  different  director  and  has  written  terms  of 
reference  which  are  available  on  the  Company’s  corporate  website 
nextplc.co.uk. The Chair of each Committee reports regularly to the 
Board on how that Committee has discharged its responsibilities.

Board attendance
The  table  below  shows  the  attendance  at  Board  and  Committee 
meetings during the year to 25 January 2020. All of the independent 
non-executive directors are members of the Nomination, Audit  and 

Remuneration  Committees.  We  believe  that  this  provides  an 
important opportunity for the non-executive directors to deepen their 
understanding of the NEXT business, control and risk environment and 
provide them with valuable information and insight.

These factors positively contribute to the value they add individually 
and collectively to the effective and efficient running of the Board and 
its Committees. 

The  Board  is  satisfied  that  each  of  the  directors  is  able  to  allocate 
sufficient  time  to  the  Company  to  discharge  their  responsibilities 
effectively.  No  executive  director  holds  any  non-executive 
directorships outside the Group. 

Contracts and letters of appointment of directors are made available at 
the AGM, and are available for inspection at the Company’s registered 
office during normal business hours or on request. 

Role

Current Directors
Number of meetings held in the year
Lord Wolfson
Amanda James1
Richard Papp
Jane Shields
Michael Roney1
Francis Salway
Jonathan Bewes
Tristia Harrison²
Dame Dianne Thompson

Chief Executive
Group Finance Director
Group Operations & Merchandising Director
Group Sales & Marketing Director
Chairman
Senior Independent Director
Non-executive director
Non-executive director
Non-executive director

Board
8
8/8
8/8
8/8
8/8
8/8
8/8
8/8
8/8
8/8

Nomination
4
–
–
–
–
4/4
4/4
4/4
4/4
4/4

Audit
4
–
–
–
–
–
4/4
4/4
3/4
4/4

Remuneration
6
–
–
–
–
6/6
6/6
6/6
6/6
6/6

1.  Michael Roney and Amanda James are not members of the Audit Committee, however they attend Audit Committee meetings during the year by invitation.

2.  Due to unavoidable circumstances, Tristia Harrison was unable to attend the September Audit Committee meeting. In advance of the meeting, Tristia reviewed the meeting papers 
and communicated her comments to the Company Secretary and Committee Chairman who ensured these were considered at the meeting. Tristia was also provided with an 
update after the meeting.

External appointments during the year
As  announced  in  January  2019,  Dame  Dianne  Thompson  joined  the 
Board of Walker Greenbank plc in February 2019 as a non-executive 
director and chairman designate, becoming chair in April 2019.

Jonathan Bewes was appointed as a non-executive director and the 
chair of the audit and risk committee of Sage Group plc with effect 
from  1  April  2019.  In  addition  he  holds  a  non-board  position  at 
Standard Chartered Bank.

After  considering  each  of  these  appointments,  the  likely  time 
commitment required to fulfil these roles and the other appointments 
held  by  these  directors,  the  Board  were  satisfied  that  such 
appointments  should  not  inhibit  the  ability  for  Dame  Dianne  and 
Jonathan to continue to effectively discharge their respective duties 
and responsibilities as directors of NEXT.

Information and support
There is a regular flow of written and verbal information between all 
directors irrespective of the timing of Board meetings. The Company 
Secretary attends all Board meetings and is responsible for advising 
the Board on corporate governance matters and facilitating the flow of 
information within the Board. Any decision to appoint or remove the 
Company Secretary is a matter reserved to the Board.

The  Company  has  an  open  culture  and  its  non-executive  directors 
meet  on  a  formal  and  informal  basis  with  a  broad  range  of  NEXT 
management  and  have  unrestricted  access  to  the  business  and 
its employees. 

Should directors judge it necessary to seek independent advice about 
the performance of their duties with the Company, they are entitled to 
do so at the Company’s expense. Details of professional assistance in 
relation to Remuneration Policy matters are shown on page 120.

87

Strategic ReportGovernanceFinancial StatementsShareholder InformationCORPORATE GOVERNANCE REPORT

COMPOSITION, SUCCESSION  
AND EVALUATION
Director appointments and the  
Nomination Committee
For information on the procedure for appointment of new directors 
to the Board (including the use of external search firms), and the role 
of the Nomination Committee in this process, refer to the Nomination 
Committee  Report  on  page  90.  The  Nomination  Committee  Report 
also describes the work of the Committee in succession planning for 
Board and senior management positions, as well as information on the 
Company’s diversity approach.

includes  four 

Board composition and re-election
independent  non-executive 
The  Board  currently 
directors  (including  the  Senior  Independent  Director)  and  the 
Chairman who all bring considerable knowledge, skills and experience 
to  the  Group.  The  current  director  skills  matrix  is  included  in  the 
Nomination  Committee  Report  on  page  90.  As  is  best  practice, 
the Board is continually assessed and periodically refreshed to ensure 
it maintains an appropriate balance of skills and experience. The Board 
recruits  new  non-executive  directors  at  regular  intervals  to  achieve 
appropriate rotation and continuity.

There were no changes to the Board during the year. 

The Company is currently undertaking a search process for a new non-
executive director. As discussed above with regard to independence 
of non-executive directors, the Board has approved Francis Salway’s 
continuation in office until the AGM in May 2021, subject to his re-
election by shareholders at the 2020 AGM. This will allow the Board 
to  continue  to  benefit  from  Francis’  valuable  experience  and  will 
support an orderly succession of his role as Remuneration Committee 
Chairman once a successor has been selected.

Re-election of directors
The  Company’s  Articles  of  Association  require  directors  to  submit 
themselves for re-election by shareholders at least once every three 
years. However, the Board has determined that all directors will stand 
for re-election or election at each AGM in accordance with the Code. 

The  specific  reasons  why  the  Board  considers  that  each  director’s 
contribution is, and continues to be, important to the Company’s long 
term sustainable success are set out in the directors’ biographies on 
pages 80 and 81.

Board development
On joining the Board, new members receive a personalised induction, 
tailored  to  their  experience,  background  and  understanding  of  the 
Group’s operations. The induction programme includes:

•  Visits to stores and warehouses

•  Attendance at key operational meetings and the Group’s biannual 

Retail stores conferences

•  Meetings with senior managers, other colleagues and key external 

parties including the external audit partner

•  A briefing from the Company Secretary, the Group’s corporate  broker 
and external lawyers on the duties of a public company director

•  Access to past Board and Committee papers

Individual  training  and  development  needs  are  reviewed  as  part  of 
the annual Board evaluation process and training is provided where 
appropriate,  requested  or  a  need  is  identified.  All  directors  receive 
frequent  updates  on  a  variety  of  issues  relevant  to  the  Group’s 
business,  including  legal,  regulatory  and  governance  developments, 
with visits to stores and warehouse operations organised periodically 
to assist with directors’ understanding of the operational aspects of 
the business.

Board effectiveness evaluation
During the year an internal evaluation of the Board, its Committees 
and directors was undertaken, facilitated by the Company Secretary. 
The  evaluation  process  took  place  in  the  final  quarter  of  the  year. 
Following a briefing provided by the Chairman and Company Secretary, 
each  of  the  directors  was  issued  with  a  questionnaire  prepared  by 
the Company Secretary designed to elicit the views and opinions of 
individual directors on all aspects of the effectiveness of the Board and 
its  Committees.  These  included  composition,  experience,  dynamics, 
the Chairman’s leadership, and the extent to which the Board fulfils its 
role and responsibilities with particular regard to strategy, oversight of 
risk and succession planning, as well as covering progress with the areas 
for development identified in the previous year’s external evaluation. 

The  review  highlighted  that  the  Board  is  operating  effectively, 
offering good challenge and adding value. Examples of areas positively 
reported included:

•  The diversity of skills, experience and knowledge on the Board

•  A valuable and thorough induction programme for new directors 

The  key  areas  identified  as  possible  opportunities  to  develop  the 
Board’s effectiveness further include: 

•  Clearer articulation of the Board’s risk appetite 

•  Further  consideration  and  communication  of  the  succession  and 

development plans for Board and senior management

The Chairman and Company Secretary are putting in place appropriate 
action  plans  in  response  to  the  evaluation  findings  and  will  review 
progress during the course of 2020/21.

88

The  Board  promotes  the  development  of  a  strong  control  culture 
within the business. The Audit Committee regularly reviews strategic 
and operational risk and has  reviewed the principal  risks (described 
on  pages  60  to  64)  and  the  associated  financial,  operational  and 
compliance  controls  and  mitigating  factors.  The  Audit  Committee 
discusses  these  risks  with  the  relevant  directors  and  senior 
management both at Committee meetings and via other face to face 
meetings held during the year where required.

The  Board  considers  that  the  Group’s  management  structure  and 
continuous  monitoring  of  key  performance  indicators  provide  the 
opportunity  to  identify  promptly  any  material  areas  of  concern. 
Business continuity plans, procedures manuals and codes of conduct 
are maintained in respect of specific risk areas and business processes. 
The management of business risk is an integral part of Group policy 
and the Board will continue to develop risk management and internal 
controls where necessary.

The  use  of  a  Group  accounting  manual  and  prescribed  reporting 
procedures for finance teams throughout the Group ensures that the 
Group’s  accounting  policies  are  clearly  established  and  consistently 
applied.  Information  is  appropriately  reviewed  and  reconciled  as 
part  of  the  reporting  process  and  the  use  of  a  standard  reporting 
package  by  all  entities  in  the  Group  ensures  that  information  is 
presented consistently to facilitate the production of the consolidated 
financial statements.

REMUNERATION
The  Company’s  remuneration  policies  and  practices  are  designed 
to  support  strategy  and  promote  long  term  sustainable  success. 
The Board considers that they are aligned to the Company’s purpose 
and  values  and  linked  to  the  successful  delivery  of  the  Company’s 
long term strategy. You can read about the Company’s proposed new 
remuneration policy, including the process of its development, and the 
work of the Remuneration Committee in the Remuneration Report on 
pages 96 to 121. 

The Remuneration Report also contains information on the Company’s 
compliance with the Code provisions relating to remuneration.

AUDIT, RISK AND INTERNAL CONTROL
Audit Committee and independent auditor
For further information on the Company’s compliance with the Code 
provision relating to the Audit Committee and auditors, please refer to 
the Audit Committee Report on pages 94 and 95.

Please also refer to:

•  Page 130 for details of the independent auditor’s responsibilities

•  Page  82  for  the  Board’s  statement  on  the  Annual  Report  and 

Accounts being fair, balanced and understandable

Going concern and viability assessment
The  Group’s  business  activities,  together  with  the  factors  likely  to 
affect its future development, performance and position are set out 
in  the  Strategic  Report,  which  also  describes  the  Group’s  financial 
position, cash flows and borrowing facilities. Further information on 
these  areas  is  detailed  in  the  financial  statements.  Information  on 
the  Group’s  financial  management  objectives,  and  how  derivative 
instruments are used to hedge its capital, credit and liquidity risks is 
provided in Note 28 of the financial statements.

Shortly  before  signing  the  Annual  Report  and  Accounts  it  became 
clear  that  the  impact  of  the  Coronavirus  could  become  significant. 
The directors have reviewed the current financial performance and the 
liquidity of the business, and assessed its resilience to a reduction in 
sales through a series of stress tests. Further details of the assessment 
are provided in the Chief Executive’s Review. 

The directors report that, having reviewed current performance and 
forecasts,  they  have  a  reasonable  expectation  that  the  Group  has 
adequate  resources  to  continue  its  operations  for  the  foreseeable 
future.  For  this  reason,  they  have  continued  to  adopt  the  going 
concern basis in preparing the financial statements. The directors have 
also assessed the prospects of the Company over a three year period. 
Further details of the viability assessment are provided on page 65.

Risk management and internal control
The  Board  is  responsible  for  the  Group’s  risk  management  process 
and has delegated responsibility for its implementation to the Chief 
Executive and senior management best qualified in each area of the 
business. The Board sets guidance on the general level of risk which 
is  acceptable  and  has  a  considered  approach  to  evaluating  risk  and 
reward and promoting a risk aware culture throughout the business.

Risk  management  and  internal  control  is  a  continuous  process  and 
has  been  considered  by  the  Board  on  a  regular  basis  throughout 
the  year  (see  the  description  of  the  Group’s  risk  management  and 
internal  control  framework  on  page  58  for  more  information). 
This  includes  identifying  and  evaluating  principal  and  any  emerging 
risks,  determining  control  strategies  and  considering  how  they  may 
impact on the achievement of the business objectives. 

The Board has carried out a robust assessment of the principal and 
emerging  risks  facing  the  Company  and  has  also  conducted  an 
annual review of the effectiveness of the systems of internal control 
during  the  year.  Please  refer  to  page  59  in  the  Strategic  Report  for 
further information. 

89

Strategic ReportGovernanceFinancial StatementsShareholder InformationNOMINATION COMMITTEE REPORT

Membership and meetings
During  the  year  the  Committee  comprised  the  following  non-
executive directors:

Member
Michael Roney (Committee Chairman)
Jonathan Bewes 
Tristia Harrison 
Francis Salway
Dame Dianne Thompson

The  Committee  member  attendance  table  is  shown  on  page  87. 
Lord  Wolfson  also  attends  the  Nomination  Committee  meetings  by 
invitation. In addition to formal meetings during the year, there were 
regular informal discussions on succession plans and new appointments 
to the Board. 

The Committee’s roles and responsibilities are covered in its terms of 
reference which were updated during the year and are available on our 
corporate website nextplc.co.uk. 

Annual  evaluation  of  the  Nomination  Committee’s  performance  is 
undertaken  as  part  of  the  Board  evaluation  process.  Having  been 
externally facilitated in 2018/19, an internal process was undertaken in 
2019/20. Further details are set out on page 88. The review concluded 
that the Committee continues to operate effectively. 

Committee activities in 2019/20
Succession planning 
During  the  year  the  Committee  considered  the  succession 
arrangements for the Board and for each of the operational directors 
below Board level. They reviewed a skills matrix which captures the core 
skills, knowledge, experience and diversity represented by the Board 
members.  This  provides  a  framework  for  considering  the  skills  the 
Committee may want to focus on when preparing role specifications 
and  evaluating  potential  new  Board  candidates.  Our  current  Board 
members each bring a broad range of individual skills, knowledge and 
experience. A summary of the skills of our directors is shown below.

Number of directors

Skills and experience
Retail/Commercial/Operational
Cyber risk/Digital
Brand/Marketing
Former/Current CEO
Property
Listed market experience 
and governance
Finance/Accounting

As  stated  in  last  year’s  annual  report,  it  was  intended  that  Francis 
Salway would step down from the Board immediately after the 2020 
AGM, having been appointed in 2010. Having identified the need for 
a non-executive director to replace Francis as non-executive director 
and Chair of the Remuneration Committee, the Committee engaged 
an  external  search  firm,  Heidrick  &  Struggles/JCA  Group  (JCA),  to 
assist  with  the  search  and  appointment  process.  JCA  has  no  other 
connection with the Company. A comprehensive specification for the 
desired  candidate  was  agreed  and  the  role  brief  was  aligned  to  the 
desired Board and Committee composition with reference to diversity, 
the skills matrix, and governance principles for candidates to have at 
least 12 months’ experience on a remuneration committee. 

The Committee recognises that governance is an ethos rather than a 
tick box exercise and, in this increasingly complex governance arena, 
occasionally we have to balance conflicting governance requirements. 

Having  considered  feedback  from 
interviews  with  short-listed 
candidates,  and  mindful  of  its  responsibility  to  appoint  on  merit 
suitably  strong  members  to  the  Board,  the  Nomination  Committee 
decided  to  recommence  its  search.  To  ensure  that  we  continue  to 
have an appropriately independent Board, and to enable an orderly 
handover once the right candidate has been found, the Board asked 
Francis to remain on the Board for a further year until the 2021 AGM. 
In doing so, the Committee took into account:

•  The results of the Board performance evaluation, which confirmed 
that  Francis  remained  appropriately 
independent  and  that 
he  continued  to  make  a  significant  contribution  to  the  Board, 
particularly  in  his  role  as  Remuneration  Committee  Chairman 
throughout the remuneration policy renewal process

•  The fact that Francis met all other independence criteria set out in 

the UK Corporate Governance Code

•  The average tenure of the non-executive directors at four years, 
with  the  newest  non-executive  director  having  been  appointed 
in  September  2018.  Therefore,  the  independence  of  the  Board 
as  a  whole  was  unlikely  to  be  compromised  by  the  extension  of 
Francis’ term

•  The  importance  of  continuity  and  the  value  that  experienced 

directors can bring to the Board and the Group

Board appointments 
The  Committee  adopts  a  formal  and  transparent  procedure  for  the 
appointment of new directors to the Board.

External  consultants  are  used  to  assist  in  identifying  suitable 
external Board candidates, based on a written specification for each 
appointment. The Chairman is responsible for providing a shortlist of 
candidates  for  consideration  by  the  Nomination  Committee  which 
then  makes  its  recommendation  to  the  Board  for  final  approval. 
The  Nomination  Committee  is  led  by  the  Senior  Independent 
Director  when  dealing  with  the  appointment  of  a  successor  to  the 
Board chairmanship.

Crisis situation succession 
During  the  year  the  Committee  also  considered  crisis  situation 
succession  arrangements  in  the  event  of  sudden  changes  in  the 
availability  of  executives  and  key  operational  director  personnel. 
The  business  has  historically  successfully  promoted  from  within  the 
business to both operational director and executive director positions 
and the Committee was able to clearly identify potential candidates to 
immediately cover for key personnel should the need arise.

Diversity
Appointments to the Board, as with other positions within the Group, 
are made on merit according to the balance of skills and experience 
offered by prospective candidates. NEXT acknowledges the benefits of 
diversity in terms of business experience and individual appointments 
are made irrespective of personal characteristics such as race, religion 
or gender. The Committee will always seek to appoint the candidate 
with the most appropriate skills and experience. 

Employment  positions  throughout  the  Company  are  filled  with  the 
candidates who possess the most appropriate skills and competencies 
relevant  for  the  particular  job  role.  NEXT  has  a  policy  to  treat  all 
employees fairly and equally regardless of gender, sexual orientation, 
marital  status,  race,  colour,  nationality,  religion,  ethnic  or  national 
origin, age, disability or union membership status.

Although we do not set specific targets for diversity, women currently 
represent 44% of our Board. NEXT was ranked joint third in the 2019 
Hampton-Alexander Review “FTSE Women Leaders: Improving gender 
balance in FTSE leadership”. Further analysis of employees by gender 
is given in the Strategic Report on page 66. 

90

AUDIT COMMITTEE REPORT
Chairman’s Introduction

On  behalf  of  the  Board,  I  am  pleased  to  present  the  Audit  Committee’s  report  for  the  year  ended  January  2020.  This  report  explains  the 
Committee’s role and its work during the year. In particular, the Committee has continued to challenge and consider the principal risks of the 
business in light of how the business has evolved and the challenging external environment.

As noted in the Strategic Report, the customer shift away from Retail and towards the NEXT Online Platform continued in 2019. This trend 
impacts the risk profile of the Company and, accordingly, during the year the Committee continued to focus on data and cyber security risk. 
The maturity of the Group’s cyber programme continues to improve, reflecting the Group’s significant investment over the past few years, 
although we recognise that cyber security is a constantly evolving risk. The Committee also received updates on aspects of the NEXT Finance 
credit business, compliance with FCA regulations and an update on warehousing and distribution logistics.

The new accounting standard on leases (IFRS 16), which applies to NEXT for the first time for the year ended January 2020, was reviewed by the 
Committee and is disclosed in our financial statements. The Group has adopted the fully retrospective approach and consequently has restated 
prior year comparatives. Further details can be found in the Group Accounting Policies section of the financial statements.

I would like to thank the management team at NEXT and all Committee members for their valuable contribution and support during the year. 

Jonathan Bewes
Chairman of the Audit Committee

19 March 2020

Membership and meetings
During the year the Committee comprised the following independent non-executive directors:

Member
Jonathan Bewes (Committee Chairman)
Tristia Harrison
Francis Salway
Dame Dianne Thompson

The Committee member attendance table is shown on page 87. 

The Committee’s wide range of financial and commercial skills and experience serves to provide the necessary knowledge and ability to work as 
an effective committee and to robustly challenge the Board and senior management as and when appropriate. The Audit Committee Chairman, 
a Chartered Accountant, possesses recent and relevant financial experience and the Committee as a whole continues to have competence 
relevant to the sector. Further details of the directors’ skills, experience and qualifications can be found in the biographies on pages 80 and 81.

The Committee’s roles and responsibilities are covered in its terms of reference which are available on our corporate website at nextplc.co.uk. 
Updated terms of reference, which incorporated changes arising from the 2018 Corporate Governance Code, were approved by the Board 
during the year. 

During the year, the Committee held four scheduled meetings. The Group Finance Director and Chairman attended all of this year’s meetings by 
invitation. The Committee meets without management present on a regular basis, and meets privately with each of the Head of Internal Audit 
and the external auditor as necessary and at least annually. Executive directors and senior managers are invited to attend Committee meetings 
regularly in order to reinforce a strong culture of risk management and to keep the Committee up to date with events in the business.

Annual evaluation of the Audit Committee’s performance was undertaken as part of the Board evaluation process. During 2019/20 this process 
was facilitated internally, and further details are included on page 88. The review concluded that the Committee operates effectively. 

Of course, we strive for continuous improvement and evaluations provide an opportunity to develop the Committee’s effectiveness further. 
Suggestions from the 2018/19 external evaluation have been implemented during the year, including the production of a risk assurance map to 
complement the existing risk assurance framework. 

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Strategic ReportGovernanceFinancial StatementsShareholder Information 
AUDIT COMMITTEE REPORT

Role of the Committee
The Committee focuses on ensuring the integrity of the financial reporting and audit processes and the maintenance of sound internal control 
and risk management systems in order to safeguard shareholder interests. In particular, it focuses on monitoring and/or reviewing: 

•  The integrity of financial and narrative reporting

•  The viability and going concern statements 

•  NEXT’s systems of risk management and internal control

•  The activities and effectiveness of the internal audit function

•  The effectiveness of whistleblowing arrangements

•  The effectiveness of the external audit process and the appropriateness of the relationship with the external auditor

Committee activities during 2019/20
Review of financial statements
The  Committee  reviews  the  financial  statements  of  the  Group  and  assesses  whether  suitable  accounting  policies  have  been  adopted  and 
whether management has made appropriate estimates and judgements. The Committee is satisfied that the judgements made by management 
are reasonable, and that suitable accounting policies have been adopted and appropriate disclosures have been made in the accounts.

The Committee’s review of the half year and full year financial statements focused on the following areas of significance, all of which were 
discussed  and  addressed  with  our  external  auditor  throughout  the  external  audit  process.  There  were  no  significant  differences  between 
management and the external auditor. The key matters of focus were: 

Area of focus

Background and details

Represents the largest asset class on the Group’s Balance Sheet (2020: Gross value 
£1.4bn and allowance for expected credit losses of £172.0m).

Based  on  detailed  reports  and  thorough  discussions  with  management  and 
the external auditor,  the  Committee  reviewed and  assessed  the  basis and  level 
of  provisions  under  IFRS  9  “Financial  instruments”  standard  methodology  and 
their  sensitivity  and  is  satisfied  that  the  judgements  made  were  reasonable 
and appropriate. 

Forward  contracts  and  options  are  used  to  manage  the  Sterling  cost  of  future 
product purchases; this provides certainty to the cost of purchases and therefore 
enables selling prices and gross margins to be set with greater certainty. Interest rate 
swaps are used to manage the Group’s exposure to changes in interest rates.

The Committee discussed the methodology used in the valuation and accounting 
treatment  of  derivative  contracts  with  management  and  the  external  auditor. 
In  addition,  the  Board  reviewed  and  renewed  the  detailed  operating  authority 
framework and limits in place for execution of such arrangements.

The  Group’s  Balance  Sheet 
surplus  of  £133.4m 
shows  a 
(2019:  £125.0m),  comprised  of  £1,027.3m  assets  and  £893.9m  defined  benefit 
pension schemes obligation. 

funding 

Pension scheme funding, accounting and actuarial reports have been prepared in 
accordance with International Accounting Standards.

The Committee reviewed the actuarial assumptions underlying the calculations, 
discussed with the auditor its view on these assumptions, and was satisfied that 
they  are  reasonable.  The  scheme’s  funding  position  is  highly  sensitive  to  small 
changes in discount and inflation rates, and the funding position reported in the 
Group Balance Sheet does not reflect the full cost of the pension scheme on a 
buyout basis.

The Group Balance Sheet shows a net valuation of £527.6m. Taking into account the 
results of the external auditor’s work on inventory, the Committee reviewed and 
agreed the methodology for calculating the net realisable values of inventories, 
which has been applied consistently with the previous year.

1.  Online customer receivables and 
related allowance for expected 
credit losses

2. Hedge accounting

3.  Pension scheme funding 

and accounting

4. Inventory valuation

92

Reference to  
financial statements

Note 13

Notes 27 and 28

Note 20

Page 134

Area of focus

Background and details

5. Accounting for leases

The  Group  has  retrospectively  applied  IFRS  16  “Leases”  with  effect  from  the 
2019/20 financial year. The work to collect the relevant data, implement a new 
accounting system and agree the appropriate accounting policies and disclosures 
has been significant. During the year the Committee and PwC reviewed all aspects 
of IFRS 16 adoption and is satisfied that the methodology used and the judgements 
and assumptions applied are reasonable.

Reference to  
financial statements

Page 147

Viability statement and going concern 
The Committee performed a detailed review of the Group’s projected 
cash flows, borrowing capacity and the covenants within its borrowing 
facilities  over  a  three  year  period  (our  viability  assessment  period). 
The  approach  was  discussed  and  agreed  by  the  Committee  in 
September  2019  and  followed  up  in  March  2020  by  reviewing  the 
Group’s financial position and performance, budgets for 2020/21 and 
three year cash projections which were stress tested under different 
scenarios having regard to the principal risks faced by the business. 

In  addition,  specific  consideration  was  given  to  the  potential  risks 
associated with the Coronavirus. This included a review of the stress 
tests prepared by management. The stress tests set out the possible 
cash impact for different levels of sales decline. It then sets out the 
measures  which  the  business  could  take  to  control  costs,  conserve 
cash  and  meet  its  liabilities  as  they  fall  due.  The  Audit  Committee 
reviewed the key assumptions within the stress test and assessed the 
viability of the counter measures identified by the business. 

Further  details  of  the  Coronavirus  stress  test  and  the  viability 
assessment  are  provided  in  the  Chief  Executive’s  review  and  the 
Viability Statement. In addition, the Committee reported to the Board 
that, in its view, the going concern assumption remained appropriate.

Fair, balanced and understandable
At the request of the Board, the Committee undertook an assessment 
as to whether, in its view, the Annual Report and Accounts were fair, 
balanced and understandable, and provided the necessary information 
for shareholders to assess NEXT’s position and performance, business 
model and strategy. In forming its opinion, the Committee considered 
the results of management’s assessment of going concern, reviewed 
the Annual Report and Accounts as a whole, and assessed the results of 
processes undertaken by management to provide assurance that the 
Group’s financial statements were fairly presented. These processes 
included, but were not limited to:

•  Review by senior management of the Annual Report to ensure that 
the information presented was accurate and that the narrative was 
consistent with the fact pattern

•  Monthly  Board  meetings  where  the  management  accounts  and 
KPIs were reviewed to ensure that the business performance was 
appropriately assessed, reported and understood

•  Discussion with senior management of any significant judgements 
or estimates made by management in preparing the Annual Report 

The views of the external auditor on this matter were also considered 
by the Committee. Having completed its assessment, the Committee 
reported  to  the  Board  that  it  was  able  to  make  the  corresponding 
confirmation in its directors’ responsibility statement.

Risk management and internal control
While the Board retains ultimate responsibility for risk management, 
the Committee reviews the overall effectiveness of risk management 
within the business on a regular basis, and at least annually. During the 
year  the  Committee  reviewed  the  key  current  and  emerging  risks, 
together with the associated controls and mitigating factors. At each 
meeting during the year, the Committee received presentations from 
management detailing risks and risk management in individual areas 
of the business.

Further details regarding the risk framework and approach, together 
with details of NEXT’s principal risks and risk assessment can be found 
on pages 58 to 64.

During the year the Committee:

•  Received  regular  updates  from  the  IT  and  operations  teams 

covering various aspects of IT and cyber security

•  Reviewed the results of Ernst & Young’s independent cyber security 

maturity assessment

•  Considered  updates  from  the  warehousing  &  distributions  and 
product merchandising businesses covering current and anticipated 
risks together with corresponding mitigating actions

•  Reviewed  the  risk  appetite  for  data  protection  and  agreed  a 
revised method of capturing residual data protection risk exposure 
and controls

•  Reviewed  the  Brexit  preparations  and  plans  for  the  business  to 
operate effectively if the UK and EU are unable to agree a trade 
agreement by December 2020

•  Reported  to  the  board  on  our  evaluation  of  the  effectiveness  of 
the  Group’s  systems  of  internal  control  and  risk  management, 
informed by reports from internal audit and PwC

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Strategic ReportGovernanceFinancial StatementsShareholder InformationAUDIT COMMITTEE REPORT

The Committee continued to receive regular updates from the IT and 
IT systems and cyber security
operations  teams  covering  various  aspects  of  IT  and  cyber  security 
during the year. These included a cyber security assessment progress 
update performed by Ernst & Young LLP, which assessed the maturity 
of  the  Group’s  systems  and  provided  recommendations  for  further 
reinforcement, and updates from the compliance team on developing 
a roadmap for further risk reduction. 

The operations of the Group are reliant on an effective and efficient 
Warehousing and logistics
warehousing  and  logistics  function.  The  shift  in  customer  spending 
from  Retail  stores  to  Online  requires  our  warehouses  to  be  set  up 
and organised to respond to the increasing Online customer demand. 
Nearly  half  of  Online  customer  orders  (by  number)  are  collected  in 
our  stores  and  over  80%  of  returns  (by  number)  are  made  through 
our  stores.  Speed  and  efficiency  in  delivering  and  returning  goods, 
whilst seeking to grow Online sales, is therefore essential in order to 
maximise the customer experience.

During the year the Committee received updates from our warehousing 
and logistics directors covering current and anticipated risks together 
with  corresponding  mitigating  actions  and  reviewed  progress  on  a 
significant four year warehouse expansion and reorganisation project 
commenced in 2018. 

During the year the Committee also received reports and presentations 
Other risk management activities
from relevant senior management on other significant activities and 
key control functions of the Group including:

•  Regulatory  compliance  and  developments  in  relation  to  our 

consumer credit business

•  Business continuity

•  Code of Practice supplier audits (including ethical compliance)

•  Anti Money Laundering

•  Health and safety

•  Pensions

•  Taxation

During the year the Committee:
Internal audit
•  Reviewed  the  level  of  internal  audit  resource,  experience  and 
expertise  and  concluded  that  it  was  adequate  for  the  size, 
structure and business risks of the Group and is supplemented with 
appropriate external resources where needed

•  Reviewed and approved the scope of the internal audit work plan 

ensuring that it was aligned to the key risks of the business 

•  Received an update at each Committee meeting from the Head of 
Internal Audit on the internal audit work performed and the results

•  Met  the  Head  of  Internal  Audit  without  management  present  to 

discuss the internal audit plan and resources

During the year the Head of Internal Audit:

•  Attended all Audit Committee meetings and provided reports and 

verbal updates to the Committee

•  Had  direct  access  to  all  Committee  members  and  met  the 

Committee Chairman and Committee members separately

•  Met with the Audit Committee Chairman twice to carry out formal 
reviews  of  the  internal  audit  department’s  resources,  approach, 
work performed and audit results

Using  a  structured  framework,  the  Committee  considered  the 
effectiveness  of  the  internal  audit  function.  It  did  so  by  considering 
the  function’s  purpose  and  remit,  organisation,  processes,  people 
and expertise, and performance and communication. The Committee 
is satisfied that the internal audit function has continued to perform 
effectively during the year. The Committee received regular updates 
about progress against the areas of improvement identified.

External auditor
The Audit Committee is responsible for recommending to the Board 
the appointment, re-appointment, remuneration, and removal of the 
external auditor. A resolution to propose the re-appointment of PwC 
was approved by shareholders at the 2019 AGM. When considering 
whether  to  recommend  the  re-appointment  of  the  external 
auditor,  the  Committee  considers  a  range  of  factors,  including  the 
effectiveness  of  the  external  audit,  the  period  since  the  last  audit 
tender was conducted, and the ongoing independence and objectivity 
of the external auditor. 

PwC conducted its first audit of NEXT’s financial statements in 2018, 
Independence and objectivity
following  a  competitive  tender  process.  Andrew  Lyon,  the  Lead 
Audit  Partner,  has  held  his  position  since  that  time,  and  will  serve 
a  maximum  term  of  five  annual  audit  cycles.  The  Committee  will 
conduct an audit services tender at least every ten years to ensure that 
the independence of the external auditor is safeguarded.

PwC has reported to the Committee that, in its professional judgement, 
it is independent within the meaning of regulatory and professional 
requirements and the objectivity of the audit engagement partner and 
audit staff is not impaired. 

The Audit Committee has assessed the independence of the auditor, 
and concurs with this statement. When assessing the independence 
of  the  auditor,  the  Committee  considers,  amongst  other  things, 
the length of tenure of the audit firm and the audit partner, the value 
of  non-audit  fees  provided  by  the  external  auditor,  the  relationship 
with  the  auditor  as  a  whole,  and  management  responses  to  the 
independence  questions  in  the  questionnaire  conducted  at  the  end 
of the audit process.

In order to ensure the continued independence and objectivity of the 
Non-audit work carried out by the external auditor
Group’s  external  auditor,  the  Board  has  strict  policies  regarding  the 
provision  of  non-audit  services  by  the  external  auditor.  An  updated 
policy  was  approved  at  the  March  2020  Audit  Committee  meeting. 
In addition, during the year, PwC split its Assurance and Audit practice 
to create two distinct businesses. The split of these two practices is 
designed  to  support  the  continued  development  of  high-quality, 
independent audits. 

The Committee reviews audit and non-audit fees twice a year.

The  Committee’s  approval  is  required  in  advance  for  the  provision 
of  any  non-audit  services  by  the  external  auditor.  In  any  one  year 
the  aggregate  non-audit  fees  will  not  exceed  £150,000  and,  over  a 
rolling three year period, such fees are limited to 50% of the average 
audit fee paid in the previous three years. In line with EU audit reform 
regulations,  the  Audit  Committee  has  set  in  place  procedures  to 

94

Based  on  these  reviews,  the  Committee  concluded  that  PwC  had 
applied appropriately robust challenge and scepticism throughout the 
audit, that it possessed the skills and experience required to fulfil its 
duties effectively and efficiently, and that the audit was effective.

Having reviewed the auditor’s independence and the effectiveness of 
its audit, the Committee is satisfied that PwC should be re-appointed 
as external auditor for the 2020/21 financial year.

The  Company’s  whistleblowing  procedures  ensure  that  employees, 
Whistleblowing
suppliers  and  other  third  parties  are  able  to  raise  concerns  about 
possible  improprieties  on  a  confidential  basis.  Concerns  can  be 
raised by telephone or online to an independently provided service. 
The policy also allows concerns to be reported directly to the Audit 
Committee Chairman.

During  the  year,  the  Committee  received  updates  at  every  meeting 
of  reported  issues,  investigation  details  and  follow  up  actions. 
The Committee also received updates in relation to anti-bribery and 
modern slavery training and awareness programmes.

CMA Order 2014  
Statement of Compliance
NEXT  confirms  that  it  was  in  compliance  with  the  provisions 
of  The  Statutory  Audit  Services  for  Large  Companies  Market 
Investigation  (Mandatory  Use  of  Competitive  Tender  Processes  and 
Audit Committee Responsibilities) Order 2014 during the financial year 
ended 25 January 2020.

ensure only permitted non-audit services are provided by the auditor 
and  these  are  in  line  with  the  above  policy.  These  procedures  also 
ensure that the new regulatory cap on permitted non-audit services of 
70% of the average Group audit fee paid on a rolling three year basis, 
effective for 2020/21, is not exceeded.

Proposed assignments of non-audit services with anticipated fees in 
excess  of  £50,000  are  generally  subject  to  competitive  tender  and 
decisions on the award of work are made on the basis of competence, 
cost-effectiveness  and  legislation.  A  tender  process  may  not  be 
undertaken  where  existing  knowledge  of  the  Group  enables  the 
auditor  to  provide  the  relevant  services  more  cost-effectively  than 
other parties. The Group’s external auditor is prohibited from providing 
any services that would conflict with their statutory responsibilities or 
which would otherwise compromise their objectivity or independence. 

During the year, PwC’s audit fee amounted to £0.7m and its non-audit 
fees  were  £0.1m  in  total.  In  line  with  the  above  policy,  appropriate 
advance  approval  was  obtained  from  the  Committee.  Non-audit 
fees  related  to  services  provided  in  relation  to  the  issue  of  a  bond, 
Corporate Responsibility Report assurance and turnover certificates. 
Further details are provided in Note 3 to the financial statements.

It is the Committee’s responsibility to assess the effectiveness of the 
Effectiveness and reappointment
external audit.

The Committee kept under review the effectiveness of the external 
audit throughout the year. It did this through:

•  Reviewing audit plans early in the planning stages and discussing 
audit planning, audit quality, fees, accounting policies, audit findings 
and internal control with PwC 

•  Reviewing  feedback  from  the  parties  involved  in  the  external 
audit  process,  including  PwC’s  report  on  its  own  internal  quality 
procedures, the results of a survey completed by NEXT management 
on their experience with the external auditor in respect of areas 
such as audit strategy, professional scepticism, technical strength, 
communication,  and  planning,  and  high-level  feedback  from  the 
Committee itself

•  Reviewing the findings from the FRC’s annual audit inspection and 
the  actions  PwC  was  taking  as  a  consequence  of  the  inspection, 
particularly in relation to the audit of retail companies

•  Assessing  the  extent  to  which  PwC  had  addressed  the  minor 
improvements identified by the FRC’s Audit Quality Review team in 
respect of the 2017/18 audit 

•  Considering the areas in which PwC had challenged management’s 
assumptions in key areas of judgement and the number and nature 
of the accounting and control observations raised by the auditor 

•  Considering the manner in which the audit was conducted and the 

audit areas in which most time was spent

The  Audit  Committee  Chairman  attended  the  audit  close  meeting 
between the external auditor and management to ensure that he was 
fully aware of:

•  The  issues  that  arose  during  the  course  of  the  audit  and 

their resolution

•  The level of errors identified during the audit

•  The interaction between management and the auditor

The external auditor attended all of this year’s Committee meetings. 

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Strategic ReportGovernanceFinancial StatementsShareholder InformationREMUNERATION REPORT

Contents

Part 1: Annual Statement from the Remuneration Committee Chairman

Part 2: Proposed Remuneration Policy

Part 3: Annual Remuneration Report

page 96

page 100

page 110

Remuneration compliance
This  report  complies  with  Schedule  8  of  the  Large  and  Medium-sized  Companies  and  Group  (Accounts  and  Reports)  Regulations  2008, 
as amended in 2013 and 2018, the 2018 UK Corporate Governance Code and the Listing Rules.

References to Profit Before Tax (PBT) and Earnings Per Share (EPS) in this Remuneration Report do not reflect the impact of IFRS 16 (Leases).

Part 1: Annual Statement 

As Chairman of the Remuneration Committee and on behalf of the Board, I am pleased to present our report on directors’ remuneration for 
2019/20. 

Pay and performance outcome for 2019/20
Total remuneration 
Remuneration structures for NEXT’s executive directors are simple and the principles which underlie them are applied at management levels 
below  the  Board  and  understood  within  the  business.  Our  Policy  provides  for  potential  total  remuneration  below  the  median  levels  for 
companies of our size and has a strong history of delivering value when performance merits this and of nil payouts when performance has 
been weaker. This is a direct consequence of our use of clear and objective financial performance measures, without the use of subjective, 
personal performance measures.

As outlined in our Strategic Report, NEXT performed well during the year in what continued to be an exceptionally challenging time for the retail 
sector. The executive directors helped to deliver profit before tax of £728.5m and EPS of 459.8p, outperforming prior year results by 0.8% and 
5.6% respectively, and achieving a record high EPS for the Group. The share price reflected this strong performance both in isolation and as 
compared to our retail peers, increasing by 51% in the financial year and by 87% over the last three financial years. 

This strong performance was reflected in the 2019/20 bonus awards and higher Long Term Investment Plan (LTIP) vesting rates (detailed below). 
As a consequence, and also due to the increase in the value of the LTIP from a higher share price, total annual remuneration earned by our 
executive  directors  in  the  financial  year  2019/20  increased  significantly  on  the  prior  year.  The  Remuneration  Committee  considers  this  an 
appropriate and proportionate outcome against the backdrop of the Company’s performance. 

Annual bonus 
Annual bonus is calculated with reference to pre-tax EPS, including the impact of share buybacks. The Committee set realistic but stretching 
performance targets for the 2019/20 annual bonus, reflecting the prospects of the business in a UK retail market which was expected to remain 
very challenging. 

The growth in pre-tax EPS in the year was above the threshold level set. In accordance with the bonus formula, a bonus of 29% of maximum 
was earned (resulting in a bonus of 29% of salary for the other executive directors and 44% for Lord Wolfson). This compares to the bonuses in 
2018/19 of 40% for the other executive directors and 20% for Lord Wolfson, who had been entitled to 60% of salary but waived his entitlement 
to part of his bonus such that he received 20% of salary (being 13% of his maximum entitlement). Details of the targets set for 2019/20 are on 
page 111.

The Committee considered the above payments to be appropriate and approved them without the exercise of any discretionary adjustment for 
environmental, social, governance or other reasons. 

Long Term Incentive Plan
LTIP awards are currently granted twice a year (each at up to 100% of base salary for executive directors and so totalling up to 200% for the year) 
and during the year the Committee approved two grants. 

Two LTIP awards reached the end of their three year performance period. Of these, the first vested at 67% as NEXT’s total shareholder return 
(TSR) ranked sixth out of 21 companies in the comparator group and the second vested at 100% as NEXT’s TSR ranked third in the comparator 
group. Of the estimated total value of the two LTIP awards, 34% is due to the increase in share price. 

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During much of the performance periods for these LTIPs, the sector has been very challenging for all retailers. Due to the structural shift in 
spending from retail stores to online, the executives have had to take a fresh look at almost everything: the structure of our store portfolio, the 
in-store experience and the generation of alternative retail revenue streams, the management of our cost base, our sourcing, stock management, 
our online systems, ecommerce and digital marketing, and our Online platform. As a result of this review, challenges and opportunities have 
emerged and many of the steps management have taken have helped to bring about improvements in business performance.

The Committee concluded, after considering the economic underpin test, that the indicative levels of vesting according to the metrics of the 
scheme were appropriate and allowed such vestings without adjustment. Details of the economic underpin test are provided on page 113 and 
the comparator group is set out on page 116. 

Awards granted to executive directors which vest must be taken in shares and the net shares (after payment of tax and NIC) must be held for a 
minimum period of two further years.

Key remuneration decisions 
The Committee addressed the following matters during the year:

Remuneration Policy renewal
Our current Directors’ Remuneration Policy will reach the end of its normal three year life at the 2020 AGM and accordingly a new Policy will be 
submitted for shareholder approval at that meeting. The Committee has reviewed the current policy and, mindful of its responsibilities under 
Provision 40 of the UK Corporate Governance Code, determined that the Policy’s structure remains aligned with the Company’s strategy and 
purpose, and provides a strong and transparent link between pay and performance. The Policy is aligned to our values, does not conflict with the 
Company’s approach to environmental, social and corporate governance matters and, we believe, the current arrangements do not encourage 
directors to take undue business risks. 

As  noted  above,  remuneration  structures  for  NEXT’s  executive  directors  are  simple  and  the  principles  which  underlie  these  are  applied  at 
management levels below the Board and understood within the business. Our Policy provides for potential total remuneration below the median 
levels for companies of our size and has a strong history of delivering proportionate value when performance merits this and of nil payouts when 
performance has been weaker. 

In light of this and after taking into account workforce remuneration and related policies, the Committee proposes only minor changes from our 
current Directors’ Remuneration Policy, which we believe has served our shareholders well over many years. 

The key changes are outlined below.

Share ownership guidelines

 These  will  increase  from  the  current  level  of  200%  of  salary  to  225%,  consistent  with  the  proposed 
increase in LTIP levels outlined below.

Post-cessation 
shareholding guidelines

Post-cessation  shareholding  guidelines  are  proposed  to  be  introduced  at  the  same  level  of  225%  of 
salary  for  one  year  post-cessation.  The  Committee  will  have  the  normal  discretion  to  disapply  this  in 
exceptional circumstances. 

LTIP

Pension

The post-cessation guidelines will apply and be enforced through the retention of any (after-tax) shares 
vesting in respect of 2020 LTIP grants onwards into an escrow account until an amount equal to 225% of 
salary is held.

It is proposed to increase the level of LTIP grants from 200% to 225% of salary. Performance will continue 
to be wholly measured against relative TSR over a three year period. There will also continue to be a 
subsequent two year holding period.

 Lord Wolfson has volunteered to cap the service accrual under his Defined Benefit (DB) pension annually 
so that the single figure value attributed to the DB portion of his pension is no more than 9% of salary 
(giving a single figure of DB pension and salary supplement in aggregate of up to 24% of salary).

Post-cessation shareholding guidelines
Rationale for proposed changes
The introduction of post-cessation shareholding guidelines was considered at length by the Committee, taking into account the sector in which 
the Company operates and feedback from investors. Within the fast-moving fashion retailing sector, the operational cycle is short and has 
become even shorter within recent years, with new clothing ranges at NEXT now released every six weeks on average, thereby reducing sharply 
the executive directors’ control and influence over the future direction of the Company once they leave their role. However, the Committee 
acknowledged that post-cessation shareholding guidelines are being adopted as best practice and agreed to introduce such guidelines on a basis 
which respects this context.

The Committee also took into account the longevity of the executive directors’ employment with NEXT (each of the executives has been at 
NEXT in excess of 24 years) and their high share ownership levels, which demonstrate full commitment to the Company and alignment with 
our shareholders.

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Strategic ReportGovernanceFinancial StatementsShareholder InformationREMUNERATION REPORT

The Committee concluded that a one year holding period would be appropriate and recognises the potentially very significant impact of new 
fashion ranges on the underlying performance of the Group, a matter which no executive director will contribute to more than 12 months 
following his/her departure. The Committee also concluded that the post-cessation holding should be at a level consistent with the annual LTIP 
award and so at 225% of salary.

LTIP
The proposed increase in LTIP awards (from 200% to 225% of salary) is modest and still leaves NEXT executives in the lower quartile on total 
remuneration for FTSE 100 companies and FTSE 100 retailers, but it was felt to be appropriate in the context of comparative data and as a result 
of revising terms to introduce post-cessation guidelines. This will be the first increase in variable pay opportunity for many years and, indeed, 
follows prior falls as the withdrawal of the Share Matching Plan in 2014 led to a reduction in overall quantum.

The Committee will be seeking shareholder approval at the forthcoming 2020 AGM for changes to the Company’s LTIP rules to permit the 
proposed increase in the percentage annual award described above.

Pension
The  proposed  position  on  pensions  reflects  the  fact  that  NEXT  has  been  leading  on  this  issue,  with  more  recent  promotions  to  the  Board 
having a 5% pension allowance. In addition, after introduction of the proposed cap on the service accrual under Lord Wolfson’s Defined Benefit 
pension (see below), all of the executive directors will be on pension arrangements no more generous than those offered to the wider colleague 
population recruited at the same time as them so that the pension proposals align with the relevant all-employee populations.

Since shortly after joining NEXT in 1991, Lord Wolfson has been a member of a DB pension scheme, as was the normal practice at NEXT and 
across the market more widely at the time. In 2012, the value of Lord Wolfson’s DB pension benefits was reduced when his salary was frozen for 
DB pension purposes and he began to receive a 15% salary supplement as part of this renegotiation of terms by the Company. 

The Committee, and Lord Wolfson himself, are cognisant of an external view in the market that pension contributions of 25% or higher are “too 
much” and, to acknowledge this, Lord Wolfson has volunteered to cap the service accrual under his DB pension annually so that the single figure 
value attributed to the DB portion of his pension is no more than 9% of salary (giving a single figure of DB pension and salary supplement in 
aggregate of up to 24% of salary). The Committee is appreciative of Lord Wolfson’s offer to cap his pension in this way, acknowledging that he 
has now twice taken a material reduction in the terms of his pension (the Committee considers that it would not be reasonable for him to take a 
third reduction if shareholders’ views were to change again).

Our other executive directors receive pension contributions and/or salary supplements of 15% of salary and 5% of salary. These are consistent 
with the levels available to staff at the time they joined and, therefore, consistent with the benefits enjoyed by other staff with an equivalent 
length of service. For many years, employees promoted to the Board have not received any enhancement to their pension provision on joining 
the Board.

Base salary and annual bonus – no changes
The Committee is not proposing any changes to the current policy on base salary. Any increases will be inflationary and, in normal circumstances, 
in line with those awarded to other employees across the Company. 

The Committee feels that, in the round, the current maximum bonus opportunities remain appropriate (150% of salary for the Chief Executive 
and 100% of salary for the other executive directors, with any bonus in excess of 100% of salary being deferred for a period of two years). This is 
notwithstanding the fact that this quantum is below the lower quartile position for companies of NEXT’s size.

Annual base salary review for 2020/21
The Committee reviewed and set the remuneration for the Chairman, executive directors and senior management. The executives received base 
salary increases in February 2020 of 1.75%, in line with the wider Company award. Lord Wolfson’s annual base salary increases have been in line 
with the wider Company awards since 2009. 

EPS and performance measurement
The Committee reviews each year the basis and performance measures used for the annual bonus and LTIP. The performance measure for the 
annual bonus continues to be based on pre-tax EPS.

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The principal reasons for using EPS are:

• 

It is consistent and transparent to participants and shareholders

•  The primary financial objective of the Group is to deliver long term, sustainable returns to shareholders through a combination of growth in 

EPS and payment of cash dividends

•  The use of EPS is complemented by the application of TSR and consideration of the general economic underpin condition for the LTIP 

As set out in previous years, we consider it right that the impact of share buybacks on EPS (or adjustments for special dividends) should be 
included in performance measurement, as share buybacks (and more recently special dividends) have been one of NEXT’s primary strategies in 
delivering value to shareholders. Share buybacks or special dividends are regularly considered by the Board. Shares are only bought when the 
Board is satisfied that the ability to invest in the business and to grow the ordinary dividend will not be impaired. 

Malus and clawback
As part of the Remuneration Policy review, the Committee reviewed and updated the triggers for malus and clawback, strengthening them 
to ensure that they have sufficient scope to capture any foreseeable circumstance in which the Committee may wish to apply malus and/
or clawback. In addition, as required by the UK Corporate Governance Code, the Committee also agreed to introduce a general overriding 
discretion to reduce variable pay at the point of determination and to include this in the executive directors’ service agreements.

Other activity during 2019/20
Further information about the work of the Committee is on page 120. 

Wider employee considerations and employee engagement 
The Committee reviews remuneration arrangements across the Group and considers pay and employment conditions elsewhere in the Group 
to  ensure  that  differences  for  executive  directors  are  justified.  This  includes  performance-related  pay  which  is  designed  to  ensure  that  all 
employees have the potential to benefit from the success of NEXT. The Committee is responsible for approving the remuneration of the Group’s 
senior executives (consistent with the 2018 Corporate Governance Code). It is also responsible for determining the targets for performance-
related pay schemes, approving any award of the Company’s shares under employee share option or incentive schemes, and overseeing any 
major changes in employee benefit structures.

There are bonus structures throughout the Company and employee share ownership is strongly encouraged. Market value options over NEXT 
shares are granted each year to approximately 1,400 middle management in our Head Office, call centres and warehouses, as well as senior store 
staff. Participation in our Sharesave scheme is open to all of our UK and Eire employees. Around 8,600 employees (circa 22% of our total UK and 
Eire employees) held options or awards in respect of 6.4 million shares in NEXT at the financial year end.

During 2019 we enhanced the current range of workforce engagement activities by holding the first annual Recruit, Reward and Retain working 
party meetings for our Head Office, Warehousing & Distribution, Retail and Online areas. Lord Wolfson, Dame Dianne Thompson (non-executive 
director), our Group HR Director and a cross-section of workforce representatives from each area attended each of the meetings. In addition, 
Lipsy and Next Sourcing have implemented company works councils and will be incorporated into the Recruit, Reward and Retain working party 
meetings from 2020.

Along  with  the  Recruit,  Reward  and  Retain  working  party  feedback,  earlier  this  year  the  Committee  reviewed  and  discussed  a  range  of 
“dashboard”  information  on  important  employee  matters  such  as  pay  and  reward,  bonuses,  benefits,  diversity,  equality  of  pay,  internal 
promotions, culture and behaviours, and learning and development. The Remuneration Policy review works best when decisions are made in 
the context of the workforce as a whole rather than in isolation, and so the Committee took into account the output of the workforce dashboard 
to ensure the executive directors’ pay policy is aligned to the Company’s strategy and, where relevant, to performance-related pay for managers 
below Board level. At the conclusion of the Committee’s Remuneration Policy review, I circulated a letter to all of our employees setting out our 
approach to the proposed changes.

Shareholder engagement
As  noted  above,  during  the  year  the  Committee  consulted  with  our  largest  shareholders  and  their  representative  bodies  on  our  proposed 
changes to the Remuneration Policy. We were pleased by the level of engagement and overall the feedback was positive. The only point raised 
as  a  concern  by  a  small  number  of  our  shareholders  was  that  the  initial  proposal  did  not  include  post-cessation  guidelines.  Consequently, 
the Committee considered and addressed this by adding such guidelines to the proposal. The Committee was keen to address the broader 
market landscape on this issue while, as encouraged by the UK Corporate Governance Code, ensuring that arrangements are proportionate and 
appropriately tailored to the specific business. 

For further details regarding the feedback to the Board on shareholder views, please see page 76.

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2020 AGM
The Committee has been very mindful of the requirements of the 2018 Corporate Governance Code when determining remuneration policy 
and  practices.  It  considers  that  the  simplicity  and  transparency  of  our  remuneration  arrangements  and  their  consistent  application  have 
contributed positively to NEXT’s strong management team continuing to deliver resilient performance in both benign and more challenging 
trading environments. We hope that this report provides clear insight into the Committee’s decisions and look forward to receiving your support 
at the 2020 AGM for our proposed Remuneration Policy, our 2019/20 Directors’ Annual Remuneration Report and the changes to the LTIP.

Francis Salway
Chairman of the Remuneration Committee

19 March 2020 

Part 2: Proposed Remuneration Policy for the  
Period 2020 to 2023

The  proposed  Remuneration  Policy  is  set  out  in  this  section.  At  the  AGM  to  be  held  on  14  May  2020  a  resolution  to  adopt  the  proposed 
Remuneration Policy will be put to shareholders for approval. The Policy is set to apply, subject to shareholders’ approval, for three years from 
the 2020 AGM.

The table below summarises the Company’s policies with regard to each of the elements of remuneration for existing directors and the approach 
to payments on external recruitment and termination. The key changes in the proposed Policy from the current Remuneration Policy which 
expires at the 2020 AGM have been highlighted where necessary. Only minor changes from the current Directors’ Remuneration Policy are 
proposed. The key changes are set out on pages 97 to 99.

Base salary

Purpose and link to strategy
To  attract,  motivate  and  retain  high  calibre  individuals,  while  not 
overpaying.  To  provide  a  satisfactory  base  salary  within  a  total 
package comprising salary and performance-related pay.

Performance-related  components  and  certain  benefits  are 
calculated  by  reference  to  base  salary.  The  level  of  salary  broadly 
reflects the value of the individual, their role, skills and experience.

Operation
Normally  reviewed  annually,  generally  effective  1  February. 
The Committee focuses particularly on ensuring that an appropriate 
base salary is paid to directors and senior managers. The Committee 
considers  salaries  in  the  context  of  overall  packages  with  reference 
to individual experience and performance, the level and structure of 
remuneration  for  other  employees,  the  external  environment  and 
market  data.  External  benchmarking  analysis  is  only  occasionally 
undertaken  and  the  Committee  has  not  adopted  a  prescribed 
objective  of  setting  salaries  by  reference  to  a  particular  percentile 
or benchmark.

Maximum opportunity
There is no guaranteed annual increase. The Committee considers 
it important that base salary increases are kept under tight control 
given the multiplier effect of such increases on future costs. In the 
normal  course  of  events,  increases  in  executive  directors’  salaries 
would be in line with the wider Company cost of living awards. 

The Committee reserves flexibility to grant larger increases where 
considered appropriate. For instance, where a new executive director, 
being an internal promotion, has been appointed to the Board with 
an initial salary which is considered below the normal market rate, 
then the Committee may make staged increases to bring the salary 
into line as the executive gains experience in the role. Also if there 
have been significant changes in the size and scope of the executive’s 
role then the Committee would review salary levels accordingly. 

Under the reporting regulations, the Company is required to specify 
a maximum potential value for each component of pay. Accordingly, 
for  the  period  of  this  policy,  no  base  salary  paid  to  an  executive 
director  in  any  year  will  exceed  the  figure  specified  in  the  2017 
Remuneration  Policy  of  £850,000  subject  to  the  amount  of  the 
maximum base salary that may be paid to an executive director in 
any year increasing in line with the growth in RPI from the date of 
approval of that limit in the preceding Remuneration Policy in 2017.

Performance measures and targets
Not applicable.

Key changes to last approved policy
No material changes.

100

Annual bonus

Purpose and link to strategy
To incentivise delivery of stretching annual goals. 

To provide focus on the Company’s key financial objectives.

To  provide  a  retention  element  in  the  case  of  the  Chief  Executive 
as any annual bonus in excess of 100% of base salary is payable in 
shares, deferred for a period of two years and subject to forfeiture if 
he voluntarily resigns prior to the end of that period.

Operation
Performance  measures  and  related  performance  targets  are  set 
at  the  commencement  of  each  financial  year  by  the  Committee. 
Company  policy  is  to  set  such  measures  by  reference  to  financial 
measures (such as pre-tax EPS) but the Committee retains flexibility to 
use different performance measures during the period of this policy if 
it considers it appropriate to do so, although at least 75% of any bonus 
will continue to be subject to financial measures. 

At  the  threshold  level  of  performance,  no  more  than  20%  of  the 
maximum bonus may be earned (the Committee will determine the 
appropriate percentage each year and recent awards have been set 
at  a  lower  level).  A  straight  sliding  scale  of  payments  operates  for 
performance between the minimum and maximum levels. There is no 
in-line target level although, for the purposes of the scenario charts on 
page 109, 50% of maximum bonus has been assumed.

Dividend accruals (both in respect of special and ordinary dividends) 
may be payable on any deferred bonus awards which vest. 

The Company has the flexibility within the rules of the Deferred Share 
Bonus Plan to grant nil cost options as an alternative to conditional 
share awards or exceptionally to settle in cash.

Maximum opportunity
At  present,  Company  policy  is  to  provide  a  maximum  bonus 
opportunity of 150% of salary for the Chief Executive and 100% of 
salary for other executive directors.

Although the Committee has no current plan to make any changes, 
for the period of this policy the Committee reserves flexibility to:

• 

Increase  maximum  bonus  levels  for  executive  directors  in  any 
financial year to 200% of salary. This flexibility would be used only in 
exceptional circumstances and where the Committee considered 
any such increase to be in the best interests of shareholders and 
after appropriate consultation with key shareholders

•  Lessen the current differentials in bonus maximums which exist 

between the Chief Executive and other executive directors 

• 

Introduce or extend an element of compulsory deferral of bonus 
outcomes if considered appropriate by the Committee

Performance measures and targets
Currently  performance  is  assessed  against  pre-tax  EPS  targets  set 
annually,  which  take  account  of  factors  including  the  Company’s 
budgets and the wider background of the UK economy. Pre-tax EPS 
has been chosen as the basic metric to avoid executives benefitting 
from external factors such as reductions in the rate of corporation 
tax.  The  Committee  reserves  flexibility  to  apply  discretion  in  the 
interests  of  fairness  to  shareholders  and  executives  by  making 
adjustments it considers appropriate. 

The  Committee  reserves  flexibility  to  apply  different  performance 
measures and targets in respect of the annual bonus for the period 
of  this  policy  but  a  financial  measure  will  continue  to  be  used  for 
at least 75% of the award. The Committee will consult with major 
shareholders before any significant changes are made to the use of 
performance measures.

The basis of performance measurement incorporates an appropriate 
adjustment to EPS growth to reflect the benefit to shareholders from 
special dividends paid in any period.

Key changes to last approved policy
No material changes.

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Long Term Incentive Plan (LTIP)

Purpose and link to strategy
To  incentivise  management  to  deliver  superior  total  shareholder 
returns  (TSR)  over  three  year  performance  periods  relative  to 
a  selected  group  of  retail  companies,  and  align  the  interests  of 
executives and shareholders.

Retention of key, high calibre employees over three year performance 
periods  and  encouraging  long  term  shareholding,  through  post 
vesting holding requirement, and commitment to the Company.

Operation
A variable percentage of a pre-determined maximum number of shares 
can vest, depending on the achievement of performance conditions.

The maximum number of shares that may be awarded to each director 
is a percentage of each director’s base salary at the date of each grant, 
divided by NEXT’s average share price over the three months prior to 
the start of the performance period.

LTIP awards are made twice a year to reduce the volatility inherent in 
any TSR performance measure and to enhance the portfolio effect for 
participants of more frequent, but smaller, grants.

The Company has the flexibility within the rules of the LTIP to grant nil 
cost options as an alternative to conditional share awards and to settle 
vested LTIP awards in cash.

Dividend accruals (both in respect of special and ordinary dividends) 
may be payable on any vested LTIP awards.

Maximum opportunity
The  maximum  possible  aggregate  value  of  awards  granted  to  all 
executive directors will be 225% of annual salary (i.e. typically 112.5% 
every six months, although the first 2020 grant will be 100% and the 
second, which follows the AGM, will be at 125%) and up to 300% in 
exceptional circumstances.

The  Committee  reserves  the  right  to  vary  these  levels  within  the 
overall annual limits described above. In addition, awards granted to 
executive directors which vest must be taken in shares and the net 
shares (after payment of tax and NIC) must be held for a minimum 
period  of  two  further  years.  The  Committee  reserves  the  right  to 
lengthen  (but  not  reduce)  the  performance  period  and  to  further 
increase the holding period or to introduce a retention requirement.

Performance measures and targets
Performance 
is  measured  over  a  period  of  three  years. 
Currently  performance  is  measured  based  on  NEXT’s  TSR  against 
a  group  (currently  20  other  UK  listed  retail  companies)  which  are, 
in  the view of the Committee, most comparable with NEXT in size 
or nature of their business. Comparison against such a group is more 
likely  to  reflect  the  Company’s  relative  performance  against  its 
peers, thereby resulting in awards vesting on an appropriate basis.

Relative performance
Below median
Median
Upper quintile

Percentage vesting
0%
20%
100%

If  no  entitlement  has  been  earned  at  the  end  of  a  three  year 
performance period then that award will lapse; there is no retesting. 
The Committee may set different performance conditions for future 
awards  subject  to  consulting  with  major  shareholders  before  any 
significant changes are made.

Key changes to last approved policy
The maximum opportunity has been increased from 200% to 225%.

102

Pension

Purpose and link to strategy
To provide for retirement through Company sponsored schemes or 
a cash alternative for personal pension planning and therefore assist 
attraction and retention.

Operation
Lord Wolfson, Jane Shields and Richard Papp are deferred members 
of the defined benefit (DB) section of the 2013 NEXT Group Pension 
Plan (the “Plan”). 

In  addition  to  being  a  deferred  member  of  the  DB  section  of  the 
Plan,  Lord  Wolfson  is  accruing  service  in  an  unfunded,  unapproved 
supplementary  pension  arrangement  (SPA),  described  on  page  114. 
His  future  pension  is  calculated  by  reference  to  his  October  2012 
salary, rather than his final earnings, and any future salary changes will 
have no effect. 

Jane  Shields  and  Richard  Papp  ceased  to  contribute  to  the  Plan  in 
2011 and 2004 respectively. Their DB pensions are no longer linked to 
salary and will increase in line with statutory deferred revaluation only 
(i.e. in line with CPI). 

Lord Wolfson and Jane Shields receive salary supplements of 15% in 
lieu of past changes to their pension arrangements, in line with other 
senior employee members of the DB section of the Plan.

Amanda James is a member of the defined contribution (DC) section of 
the Plan and the Company currently makes a contribution equal to 5% 
of her salary into her pension plan. Amanda James can opt to receive 
an equivalent cash supplement in lieu of this Company contribution. 
Richard  Papp  is  a  deferred  member  of  the  DC  section  and  receives 
a  5%  cash  equivalent  supplement.  The  arrangements  for  Amanda 
James  and  Richard  Papp  are  consistent  with  the  pension  provision 
and  alternatives  available  to  employees  who  joined  the  DC  section 
of the Plan at a similar time. The 5% cash equivalent supplement is 
only available to members who have exceeded the Annual or Lifetime 
Allowance limits.

Bonuses are not taken into account in assessing pensionable earnings 
in the Plan.

New employees of the Group can join the auto enrolment pension plan.

Maximum opportunity
Under the DB section and the SPA, the maximum potential pension 
is only achieved on completion of at least 20 years of pensionable 
service  at  age  65,  when  two  thirds  of  the  executive  director’s 
annual  pensionable  salary  at  October  2012  (plus  any  element  of 
pension  which  was  accrued  on  bonus  payments  made  prior  to 
2006, when bonus was removed from the definition of pensionable 
earnings) could become payable. 

The lump sum payable on death in service is four times base salary 
under the SPA, three times base salary under the DB and DC sections 
and one times base salary under the auto enrolment plan.

No  DC  contributions,  or  equivalent  cash  supplement  payments, 
will be made to an executive director in any year that will exceed the 
level offered to the wider colleague population recruited at or about 
the same time as them. 

Lord Wolfson has volunteered to cap the service accrual under his 
DB pension annually so that the single figure attributed to the DB 
portion  of  his  pension  is  no  more  than  9%  of  salary  (giving  single 
figure of  DB pension and  salary  supplement  in  aggregate  of up  to 
24% of salary).

Any  newly  appointed  executive  directors,  whether  internal  or 
external  appointments,  will  be  invited  to  join  a  NEXT  Defined 
Contribution  pension  arrangement  at  the  prevailing  rate  for  staff 
across  NEXT  at  the  time.  This  is  currently  an  employer  pension 
contribution of 3% of pensionable salary.

Performance measures and targets
Not applicable.

Key changes to last approved policy
Newly  appointed  executive  directors  will  receive  the  prevailing 
pension  contribution  rate  for  staff  across  NEXT.  Lord  Wolfson  has 
voluntarily capped his pension at the figures specified above.

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Other benefits

Purpose and link to strategy
To  provide  market  competitive  non-cash  benefits  to  attract  and 
retain high calibre individuals.

Operation
Executive directors receive benefits which may include the provision 
of  a  company  car  or  cash  alternative,  private  medical  insurance, 
subscriptions  to  professional  bodies  and  staff  discount  on  Group 
merchandise. A driver is also made available to the executive directors.

The Committee reserves discretion to introduce new benefits where 
it concludes that it is in the interests of NEXT to do so, having regard 
to the particular circumstances and to market practice, and reserves 
flexibility to make relocation related payments. 

Whilst  not  considered  necessarily  to  be  benefits,  the  Committee 
reserves  the  discretion  to  authorise  attendance  by  directors  and 
their family members (at the Company’s cost if required) at corporate 
events and to receive reasonable levels of hospitality in accordance 
with Company policies.

Reasonable  business-related  expenses  will  be  reimbursed  (including 
any tax thereon).

Save As You Earn Scheme (Sharesave)

Purpose and link to strategy
To encourage all employees to make a long term investment in the 
Company’s shares.

Operation
Executive directors can participate in the Company’s Sharesave scheme 
which is HMRC approved and open to all employees in the UK. A similar 
scheme is available to employees in Eire. Option grants are generally 
made annually, with the exercise price discounted by a maximum of 
20% of the share price at the date an invitation is issued. Options are 
exercisable three or five years from the date of grant. Alternatively, 
participants may ask for their contributions to be returned.

Maximum opportunity
During the policy period, the value of benefits (other than relocation 
costs)  paid  to  an  executive  director  in  any  year  will  not  exceed 
£150,000. In addition, the Committee reserves the right to pay up 
to  £250,000  relocation  costs  in  any  year  to  an  executive  director 
if  considered  appropriate  to  secure  the  better  performance  by 
an  executive  director  of  their  duties.  Relocation  benefits  would 
normally only be available for up to 12 months and the Committee 
would make appropriate disclosures of any provided.

During the policy period, the actual level of taxable benefits provided 
will be included in the single total figure of remuneration.

Performance measures and targets
Not applicable.

Key changes to last approved policy
No change.

Maximum opportunity
Investment  currently  limited  to  a  maximum  amount  of  £250  per 
month. The Committee reserves the right to increase the maximum 
amount in line with limits set by HMRC (currently £500 per month).

Performance measures and targets
Not applicable.

Key changes to last approved policy
No change.

104

Termination payments

Purpose and link to strategy
Consistent  with  market  practice,  to  ensure  NEXT  can  recruit  and  
retain key executives, whilst protecting the Company from making 
payments for failure.

Operation
The  Committee  will  consider  the  need  for  and  quantum  of  any 
termination  payments  having  regard  to  all  the  relevant  facts  and 
circumstances at that time.

service  contracts  will 

Future 
published guidance.

take 

into  account 

relevant 

Maximum opportunity
Each  of  the  executive  directors  has  a  rolling  service  contract. 
Dates of appointment and notice periods are disclosed on page 108. 
The  contract  is  terminable  by  the  Company  on  giving  one  year’s 
notice and by the individual on giving six months’ notice. For directors 
appointed prior to the date of approval of the Remuneration Policy in 
2017, the Company has reserved the right to make a payment in lieu 
of notice on termination of an executive director’s contract equal to 
their base salary and contractual benefits (excluding performance-
related pay). For directors appointed after that time, any payment in 
lieu of notice is limited to their base salary only. 

For  directors  appointed  prior  to  the  date  of  approval  of  the 
Remuneration  Policy  in  2017,  if  notice  of  termination  is  given 
immediately  following  a  change  of  control  of  the  Company,  the 
executive  director  may  request  immediate  termination  of  his/her 
contract and payment of liquidated damages equal to the value of 
his/her  base  salary  and  contractual  benefits.  Liquidated  damages 
provisions will not be present in any service contract for executive 
directors appointed after that date and any service contract since 
that time will include provision for any termination payments to be 
made on a phased basis. 

In normal circumstances executive directors have no entitlement to 
compensation in respect of loss of performance bonuses and all share 
awards  would  lapse  following  resignation.  However,  under  certain 
circumstances (e.g. “good leaver” or change in control), and solely 
at the Committee’s discretion, annual bonus payments may be made 
and  would  ordinarily  be  calculated  up  to  the  date  of  termination 
only,  based  on  performance.  In  addition,  awards  made  under  the 
LTIP would in those circumstances generally be time pro-rated and 
remain subject to the application of the performance conditions at 
the normal measurement date. The Committee also has a standard 
discretion to vary the application of time pro-rating in such cases. 
“Good leaver” treatments are not automatic. 

In the event of any termination payment being made to a director 
(including any performance-related pay elements), the Committee 
will  take  full  account  of  that  director’s  duty  to  mitigate  any  loss 
and, where appropriate, may seek independent professional advice 
and  consider  the  views  of  shareholders  as  expressed  in  published 
guidance prior to authorising such payment.

Consistent with market practice, in the event of removal from office 
of  an  executive  director,  the  Company  may  pay  a  contribution 
towards the individual’s legal fees and fees for outplacement services 
as part of a negotiated settlement and such other amounts as the 
Committee considers to be necessary, having taken legal advice, in 
settlement  of  potential  claims.  Any  such  fees  would  be  disclosed 
with all other termination arrangements. The Committee reserves 
the right, if necessary, to authorise additional payments in respect of 
such professional fees if not ascertained at the time of reporting such 
termination arrangements up to a maximum of £10,000. 

A  departing  gift  may  be  provided  up  to  a  value  of  £10,000  (plus 
related taxes) per director.

Performance measures and targets
Not applicable.

Key changes to last approved policy
No material changes.

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Recovery and withholding provisions

Purpose and link to strategy
To  ensure  the  Company  can  recover  any  payments  made  or 
potentially  due  to  executive  directors  under  performance-related 
remuneration structures.

Operation
Recovery and withholding provisions are in the service contracts of all 
executive directors and will be enforced where appropriate to recover 
or  withhold  performance-related  remuneration  which  has  been 
overpaid due to: a material misstatement of the Company’s accounts; 
errors made in the calculation of an award; a director’s misconduct; 
or  circumstances  that  would 
lead  to  a  sufficiently  significant 
negative impact on the reputation and likely financial strength of the 
Company. These provisions allow for the recovery of sums paid and/or 
withholding of sums to be paid.

Chairman and non-executive director fees

Purpose and link to strategy
To  ensure  fees  paid  to  the  Chairman  and  non-executive  directors 
are  competitive  and  comparable  with  other  companies  of 
equivalent  size  and  complexity  so  that  the  Company  attracts  
non-executive directors who have a broad range of experience and 
skills to oversee the implementation of our strategy.

Operation
Remuneration  of  the  non-executive  directors  is  normally  reviewed 
annually and determined by the Chairman and the executive directors. 
The  Chairman’s  fee  is  determined  by  the  Committee  (excluding 
the Chairman).

Additional  fees  are  paid  to  non-executive  directors  who  chair 
the  Remuneration  and  Audit  Committees,  and  act  as  the  Senior 
Independent Director. The structure of fees may be amended within 
the overall limits.

External benchmarking is undertaken only occasionally and there is no 
prescribed policy regarding the benchmarks used or any objective of 
achieving a prescribed percentile level.

If the Chairman or non-executive directors are required to spend time 
on exceptional Company business significantly in excess of the normal 
time  commitment,  the  Chairman  will  be  paid  £1,500  and  the  non-
executive directors £1,000 for each day spent. These are subject to an 
annual review by the Board. Reasonable business related expenses will 
be reimbursed (including any tax thereon).

Maximum opportunity
Not applicable.

Performance measures and targets
Not applicable.

Key changes to last approved policy
Strengthening  of  recovery  and  withholding  provision  to  include 
circumstances that would lead to a sufficiently significant negative 
impact on the reputation and likely financial strength of the Company.

Maximum opportunity
The  total  of  fees  paid  to  the  Chairman  and  the  non-executive 
directors  in  any  year  will  not  exceed  the  maximum  level  for  such 
fees  from  time  to  time  prescribed  by  the  Company’s  Articles  of 
Association (currently £750,000 per annum).

Performance measures and targets
Non-executive directors receive the normal staff discount on Group 
merchandise  but  do  not  participate  in  any  of  the  Group’s  bonus, 
pension, share option or other incentive schemes.

Key changes to last approved policy
No material changes.

The policies as set out above would apply to the promotion of an existing Group employee to the Board.

106

The following principles will be applied on an internal appointment or the 
recruitment of an external candidate to the Board
For internal appointments, and unless agreed otherwise with the new director, the Company will honour the contractual entitlements and other 
incentives (e.g. options granted under the NEXT Share Matching Plan) awarded prior to the Board appointment.

For external recruits, the Committee will also aim to structure and agree a package which is in line with the same policies for existing executive 
directors as set out above. However, consistent with the reporting regulations, the Committee reserves the right not to apply the caps contained 
within the policy for fixed pay, either on joining or for any subsequent review within the life of this policy, although the Committee would 
not envisage exceeding these caps in practice. In addition, the Committee may offer cash or share-based incentives when considered to be 
necessary to secure a candidate and in the best interests of the Company and its shareholders. It may be necessary to make such awards on more 
bespoke terms which differ from NEXT’s existing annual and share-based pay structures. Depending on the timing of an appointment it may be 
necessary to use different performance criteria to other executive directors for any initial incentive awards. However, the Committee will not 
authorise the payment of more than it considers necessary and will abide by the caps for such elements within the general policy.

Additional awards may be made to compensate for forfeiture of incentive awards in the previous employer, and may not be subject to the caps 
applied to NEXT’s annual bonus plan or the LTIP. All such awards for external appointments, whether made under the annual bonus plan, LTIP or 
otherwise, will be limited to the commercial value of the amounts forfeited and will take account of the nature, time periods and performance 
requirements of those awards. In particular, the Committee’s starting point will be that any forfeited awards which are subject to continued 
service or performance requirements are replaced by NEXT awards with broadly equivalent terms. However, the Committee may relax these 
requirements in exceptional circumstances and where the Committee considers it to be less expensive for shareholders, for example where 
service periods are materially complete and/or the replacement awards are materially discounted to reflect the conditions on forfeited awards. 
The Committee will only authorise guaranteed or non pro-rated awards under the annual bonus plan where the Committee considers it is 
necessary to secure recruitment and these would be limited to no more than the first year of appointment.

For external and internal appointments, the Committee may agree that the Company will meet such reasonable relocation expenses it considers 
appropriate and/or make a contribution towards legal fees in agreeing employment terms.

The Company has not made an external appointment of an executive director for over 30 years and therefore this policy, which remains materially 
unchanged from the last approved policy, has not been used since its implementation. All such appointments during this time have been through 
internal promotions, so it is challenging to set out principles for an event that has not occurred in recent practice. Therefore, the above broad 
policy, particularly for external appointments, represent guidelines considered to be reasonable by the Committee, but which will be considered 
on the merits of each potential appointment on a case by case basis and taking account of evolving best practice.

Exercise of discretion
In line with market practice, the Committee retains discretion in relation to the operation and administration of the annual bonus, Deferred Share 
Bonus Plan and LTIP. This discretion includes, but is not limited to:

•  The timing of awards and payments

•  The size of awards, within the overall limits disclosed in the policy table

•  The determination of vesting

•  The treatment of awards in the case of change of control or restructuring

•  The treatment of leavers within the rules of the plan and the termination policy summary shown on page 105

•  Adjustments needed in certain circumstances (for example, rights issue, corporate restructuring or special interim dividend)

While performance conditions will generally remain unchanged once set, the Committee has the usual discretions to amend the measures, 
weightings and targets in exceptional circumstances (such as a major transaction) where the unamended conditions would cease to operate as 
intended. Any such changes would be explained in the subsequent annual remuneration report and, if appropriate, be the subject of consultation 
with the Company’s major shareholders. Consistent with best practice, the LTIP rules also provide that any such amendment must not make 
the amended condition materially less difficult to satisfy than the original condition was intended to be prior to the occurrence of such event.

Adjustment to number of shares under deferred bonus and LTIP
The number of shares subject to deferred bonus and LTIP awards may be increased to reflect the value of dividends that would have been paid 
in respect of any dates falling between the grant of awards and the date of vesting.

The terms of incentive plan awards may be adjusted in the event of a variation of the Company’s share capital, demerger or a similar event that 
materially affects the price of the shares or otherwise in accordance with the plan rules.

107

Strategic ReportGovernanceFinancial StatementsShareholder InformationREMUNERATION REPORT

Share ownership guidelines
The minimum shareholding is 200% of salary for all executive directors and will be increased to 225% during the year (see below). An executive 
director has up to five years from date of appointment to acquire the minimum shareholding. Shares in which the executive director, their  spouse/
civil partner or minor children have a beneficial interest count towards the shareholding.

Subject to approval of the Remuneration Policy by shareholders at the May 2020 AGM, post-cessation shareholding guidelines will apply to 
all executive directors. Directors must hold a minimum of 225% of salary for one year post-cessation. The Committee will have the normal 
discretion to disapply this in exceptional circumstances. The post-cessation guidelines will apply and be enforced through the retention of any 
(after-tax) shares vesting in respect of 2020 LTIP grants onwards into an escrow account until an amount equal to 225% of salary is held. When the  
post-cessation guideline is introduced share ownership requirement will be raised from 200% to 225%.

Legacy commitments
The Committee reserves the right to honour all historic contractual entitlements and other incentives provided they were consistent with the 
shareholder approved policy in place at the time they were agreed. Any such payments would be disclosed in the relevant Annual Remuneration 
Report as necessary.

Stating maximum amounts for each element of remuneration
Where the above policy refers to the maximum amounts that may be paid in respect of any element of the policy (as required under the 
Regulations) these will operate simply as caps and will not be indicative of any aspiration.

Consideration of shareholder views
During the year, the Committee consulted extensively with our largest shareholders and their representative bodies on our proposed changes to 
the Remuneration Policy (as detailed on page 99). The specific shareholder views about remuneration are also communicated to the Committee 
on  an  ongoing  basis  through  inclusion  in  Board  reports  of  shareholder  feedback  and  statements  made  by  representative  associations. 
The  Committee  remains  committed  to  ongoing  dialogue  and  shareholders  and  representative  bodies  are  able  to  contact  the  Committee 
Chairman directly if they wish to do so.

Service contracts
Executive directors
The Company’s policy on notice periods and in relation to termination payments is set out in the policy table on page 105. Apart from their 
service contracts, no director has had any material interest in any contract with the Company or its subsidiaries.

Non-executive directors 
Letters of appointment for the Chairman and non-executive directors do not contain fixed term periods; however, they are appointed in the 
expectation that they will serve for a minimum of six years, subject to satisfactory performance and re-election at Annual General Meetings.

Dates of appointment and notice periods for directors are set out below:

Date of appointment  
to the Board

Notice period where given  
by the Company

Notice period where given  
by the employee

Chairman
Michael Roney
Executive directors
Lord Wolfson
Amanda James
Richard Papp
Jane Shields
Non-executive directors
Jonathan Bewes
Tristia Harrison
Francis Salway
Dame Dianne Thompson

* Appointed Chairman 2 August 2017.

108

14 February 2017*

3 February 1997
1 April 2015
14 May 2018
1 July 2013

3 October 2016
25 September 2018
1 June 2010
1 January 2015

12 months

12 months
12 months
12 months
12 months

1 month
1 month
1 month
1 month

6 months

6 months
6 months
6 months
6 months

1 month
1 month
1 month
1 month

Total remuneration opportunity 
The Committee’s objective is to ensure that the remuneration paid to senior executives is appropriate in both amount and structure, is directly 
linked to the Company’s annual and longer term performance and is aligned with the interests of shareholders. Careful consideration is given 
to ensuring there is an appropriate balance in the remuneration structure between annual and long term rewards, as well as between cash and 
share-based payments.

The  charts  below  indicate  the  level  of  remuneration  that  could  be  received  by  each  executive  director  in  accordance  with  the  Directors’ 
Remuneration Policy in the first year to which the new policy applies (i.e. year to January 2021) at different levels of performance. 

Variable pay is linked to measures which are aligned with the Company’s long term strategy and objectives. The overall level of executive director 
pay remains modest compared with that available at other equivalently sized FTSE 100 companies and the maximum remuneration indicated in 
the charts below reflects the Committee’s conservative approach to executive pay which it considers is appropriate.

Lord Wolfson (Chief Executive)

Fixed

100%

Total £1,063k

Fixed pay

Annual bonus

LTIP (multiple period)

Additional LTIP 50% increase in 
share price

Mid-point/
median

Maximum

Maximum 
(inc. 50% increase 
in share price)

52%

25%

22%

30%

18%

Total £2,046k

30%

24%

45%

36%

Total £4,134k

18%

Total £5,056k

0

1,000

2,000

AMOUNT £000

3,000

4,000

5,000

Amanda James (Group Finance Director)

Fixed

100%

Total £548k

Mid-point/
median

Maximum

Maximum 
(inc. 50% increase 
in share price)

54%

25%

20%

24%

22%

Total £1,021k

23%

18%

52%

41%

0

500

1,000

1,500
AMOUNT £000

2,000

Jane Shields (Group Sales and Marketing Director)

Fixed

100%

Total £597k

Total £2,168k

21%

2,500

Total £2,729k

3,000

Mid-point/
median

Maximum

Maximum 
(inc. 50% increase 
in share price)

56%

28%

22%

23%

21%

Total £1,056k

22%

18%

0

500

1,000

50%

40%

1,500
AMOUNT £000

Total £2,168k

20%

Total £2,712k

2,000

2,500

3,000

Richard Papp (Group Merchandise and Operations Director)

Fixed

100%

Total £530k

Mid-point/
median

Maximum

Maximum 
(inc. 50% increase 
in share price)

54%

25%

20%

24%

22%

Total £989k

23%

18%

0

500

1,000

52%

41%

1,500
AMOUNT £000

Total £2,101k

21%

Total £2,645k

2,000

2,500

3,000

109

Strategic ReportGovernanceFinancial StatementsShareholder InformationREMUNERATION REPORT

In the charts on the previous page, the following assumptions have been made:
Fixed/minimum

Base salaries and salary supplement values as at 2020/21, and benefits values as shown in 2019/20 single figure of 
remuneration. The pension value for Lord Wolfson has been capped at 24% of his salary (see page 98).

Mid-point/median

Includes the performance-related pay a director would receive in the scenario where: 

•  50% of maximum annual bonus is earned 

•  LTIP performance results in a median TSR ranking and therefore 20% of the maximum award would vest

Maximum

Includes  the  performance-related  pay  a  director  would  receive  in  the  scenario  where  performance  equalled  or 
exceeded maximum targets:

•  100% of the annual bonus

•  LTIP performance results in an upper quintile TSR ranking and therefore 100% of the maximum award would vest

As for the maximum scenario above, plus an increase in the value of the LTIP of 50% across the relevant performance 
period to reflect possible share price appreciation. Consistent with the reporting regulations, this does not separately 
include the impact of dividend accrual.

Maximum inc.  
50% growth in share 
price across relevant 
performance period

NEXT employment conditions generally
Pay structures and employment conditions for other Group employees are driven by market and role comparatives and are also considered by the 
Committee to ensure that any differences for directors are justified. Salary increases for the wider employee group are taken into consideration 
when determining increases for executive directors and senior management.

In common with executive directors, all other employees are eligible to participate in annual bonus arrangements. The targets for these are 
linked to performance of the Group, their operating function or personal performance.

These other employees are provided with a competitive package of benefits that includes the opportunity to participate in the Group’s pension 
arrangements and staff discount on Group merchandise. In addition, the NEXT Management Share Option Plan provides for options over shares, 
exercisable between three and ten years following their grant, to be allocated to Group employees. This plan is primarily aimed at middle 
management and senior store staff. Options are set at the prevailing market price at the time of grant and are generally granted annually.

The Company also operates a Share Matching Plan for certain senior managers below Board level to encourage them to invest in shares in the 
Company and receive a related matching award of shares based on certain underlying fully diluted post-tax EPS targets being achieved which 
are set by the Remuneration Committee.

In order to encourage wider employee share ownership, the Company also operates all-employee Save As You Earn schemes in the UK and 
Eire, in which all permanent employees (including executive directors) are eligible to participate. As shareholders, these employees have the 
opportunity to express their views in the same way as other shareholders.

The Company did not consult with employees when drawing up the Directors’ Remuneration Policy but has communicated its recommended 
approach to all employees. The Committee does not generally use any formal internal comparison metrics when setting directors’ remuneration, 
other than the consideration of employee pay as described above, but has sought advice from FIT Remuneration Consultants LLP from time to 
time on the appropriateness and competitiveness of remuneration structures in place within the Company.

Part 3: Annual Remuneration Report

This Annual Remuneration Report comprises a number of sections:

Implementation of Remuneration Policy

page 111

Payments for loss of office

Single total figure of remuneration

page 112

Performance and CEO remuneration comparison

Executive directors’ external appointments

page 114

Analysis of Chief Executive’s pay over 10 years

Pension entitlements

page 114

Change in remuneration of Chief Executive

Directors’ shareholding and share interests

page 114

Pay ratios

Scheme interests awarded during the financial year

page 116

Relative importance of spend on pay

Deferred bonus

page 117

Dilution of share capital by employee share plans

page 117

page 117

page 118

page 118

page 118

page 119

page 119

Performance targets for outstanding LTIP awards

page 117

Consideration of matters relating to remuneration 

page 120

Payments to past directors

page 117

Voting outcomes at General Meetings

page 121

110

Annual Remuneration Report
The Remuneration Committee presents the Annual Remuneration Report, which, together with the Chairman’s introduction on pages 96 to 100, 
will be put to shareholders for an advisory (non-binding) vote at the AGM to be held on 14 May 2020. Sections which have been subject to audit 
are noted accordingly.

Implementation of Remuneration Policy
The  Committee  has  implemented  the  Remuneration  Policy  in  accordance  with  the  policy  approved  by  shareholders  at  the  AGM  in  May 
2017. The table below sets out the way that the policy was implemented in 2019/20 and any significant changes in the way the policy will be 
implemented in 2020/21.

Element of remuneration
Base salary

Policy implemented during 2019/20 and changes in 2020/21
Base salaries for the executives increased by 1.75% in February 2020, in line with the wider Company award. 
The base salaries for the executive directors from February 2020 are:

£000
Lord Wolfson
Amanda James
Richard Papp
Jane Shields

2020/21
819
499
483
483

2019/20
805
490
475
475

No changes to the bonus structure were made. The Committee ensures that a mechanism exists so that 
executive directors are not incentivised to recommend share buybacks to the Board in preference to special 
dividends, or vice versa. This is achieved by making a notional adjustment to EPS growth for special dividends, 
on the basis that the cash distributed had instead been used to purchase shares at the prevailing share price 
on the day of the special dividend payment.

For the year to January 2020, performance targets were set requiring pre-tax EPS growth of at least 4.1% 
on the prior year, adjusted for special dividends and excluding exceptional gains, before any bonus became 
payable (being pre-tax EPS of 554.7p). At this threshold, 12% bonus was payable. Maximum bonus of 100% 
and 150% of salary for the executive directors and Chief Executive respectively was payable if pre-tax EPS 
exceeded growth of 13.2% (being pre-tax EPS of 603.2p). 

Pre-tax  EPS  growth  achieved  in  the  year  was  5.8%,  being  EPS  of  564.0p.  In  accordance  with  the  bonus 
formula, a bonus of 29% of the maximum was earned which the Committee considered to be appropriate 
and approved without adjustment. 

Bonus performance targets for the year ahead have been set but are not disclosed in advance for reasons of 
commercial sensitivity. The targets and performance will be disclosed in next year’s Remuneration Report. 

No change in 2019/20. See Note 5 to the single total figure of remuneration table for details of LTIP vestings 
in the year. In accordance with the Remuneration Policy approved by shareholders at the May 2017 AGM, 
for any LTIP grants made after that date participants will be entitled to receive ordinary and special dividend 
accruals on any awards vesting under the LTIP in accordance with market practice more generally.

As detailed on page 98, the new Remuneration Policy proposal is to increase the level of LTIP grants from 
200% to 225% of salary. LTIP grants in 2020/21 will be otherwise made on the same basis to the 2019/20 
grants (with any changes to the TSR comparator group considered immediately prior to each grant).

The  Committee  previously  introduced  recovery  and  withholding  provisions  in  the  service  contracts  of  all 
executive directors to cover the bonus and LTIP, and a 5 year from grant holding period (comprising a 3 year 
vesting period and a 2 year holding period) under the LTIP for executive directors. See page 99 for details of 
recent changes made to the malus and clawback provisions in the service contracts of the executive directors. 

The fees of the Chairman and non-executive directors were increased by 1.75% in February 2020, in line 
with  the  wider  Company  award.  The  Chairman,  Michael  Roney,  will  be  paid  an  annual  fee  of  £344,047 
(2019/20: £338,130). The basic non-executive director fee for 2020/21 is £58,985 (2019/20: £57,971), with a 
further £11,797 (2019/20: £11,594) paid to the Chairman of each of the Audit and Remuneration Committees 
respectively, and to the Senior Independent Director.

No change in 2019/20. See page 98 for details of changes to Lord Wolfson’s pension effective from 
February 2020.

Annual bonus

LTIP

Recovery and  
withholding  
provisions

Chairman and  
non-executive  
director fees

Pension

Other benefits

Save As You Earn scheme 
(Sharesave)

No change.

No change.

111

Strategic ReportGovernanceFinancial StatementsShareholder Information9
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Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REMUNERATION REPORT

Executive directors’ external appointments
No current executive director holds any non-executive directorships outside the Group.

Pension entitlements (audited information) 
Executive directors are members of the 2013 Plan, which has been approved by HMRC and consists of defined benefit and defined contribution 
sections. Lord Wolfson, Jane Shields and Richard Papp are deferred members of the defined benefit section. Amanda James is an active member 
and  Richard Papp is a deferred  member  of the defined contribution  section.  In addition, Lord Wolfson is accruing service in an unfunded, 
unapproved supplementary pension arrangement (see below).

Lord Wolfson and a small number of senior employees are entitled to receive a pension of two thirds of pensionable earnings as at October 2012 
on retirement at age 65, which accrues uniformly throughout their pensionable service, subject to completion of at least 20 years’ pensionable 
service by age 65. The deferred defined benefit pensions for Jane Shields and Richard Papp are based on their pensionable earnings at the time 
they became deferred pensioners and accrued uniformly throughout their pensionable service. For details of Lord Wolfson’s voluntary cap of 
the service accrual under his DB pension plan, which is effective from February 2020, please see page 98.

The defined benefit section provides a lump sum death in service benefit and dependants’ pensions on death in service or following retirement. 
In the case of ill-health retirement, only the accrued pension is payable. All benefits are subject to 2013 Plan limits. Increases to pensions in 
payment are at the discretion of the Trustee although pensionable service post 1997 is subject to limited price indexation. From 2006, sales and 
profit related bonuses were excluded from pensionable earnings and the normal retirement age was increased from 60 to 65. There are no 
additional benefits payable to directors in the event of early retirement.

Members contribute 3% or 5% of pensionable earnings as at October 2012, while the Company makes contributions at the rate of 31.3%. 
Certain  members  (including  Lord  Wolfson)  whose  accrued  or  projected  pension  fund  value  exceeds  their  personal  lifetime  allowance  are 
provided with benefits through an unfunded, unapproved supplementary pension arrangement. The relevant members contribute towards 
the additional cost of providing these benefits by a payment of 5% on pensionable earnings as at October 2012. Since April 2011, where existing 
members have reached either the annual or lifetime pension contributions limits, the Company has offered those members the choice of leaving 
the defined benefit section and either joining the defined contribution section (with an enhanced Company contribution) or taking a salary 
supplement, in both cases equal to 10% or 15% of their salary (depending on their existing contributions and benefits).

Further information on the Group’s pension defined benefit and defined contribution pension arrangements is provided in Note 20 to the 
financial statements.

Directors’ shareholding and share interests (audited information)
Directors’ interests 
Directors’ interests in shares (including those of their connected persons) at the beginning and end of the financial year were as follows: 

Lord Wolfson
Jonathan Bewes
Tristia Harrison
Amanda James
Richard Papp
Michael Roney
Francis Salway
Jane Shields
Dame Dianne Thompson

Ordinary shares 

Deferred Bonus 
Shares1

LTIP2

Sharesave3

2020
1,380,890
1,750
1,000
22,253
20,452
38,275
9,040
62,594
nil

2019
1,528,639
1,750
nil
18,772
28,627
38,275
9,040
59,769
nil

2020
–
–
–
–
–
–
–
–
–

2019
–
–
–
–
–
–
–
–
–

2020
97,207
–
–
54,505
53,926
–
–
53,926
–

2019
91,316
–
–
47,426
49,137
–
–
49,137
–

2020
344
–
–
357
392
–
–
352
–

2019
344
–
–
357
392
–
–
352
–

1. 

Full details of the basis of allocation and terms of the deferred bonus are set out on page 101.

2.  The LTIP amounts above are the maximum potential conditional share awards that may vest subject to performance conditions described on page 102.

3. 

 Executive directors can participate in the Company’s Sharesave scheme (see details on page 104) and the amounts above are the options which will become exercisable at maturity.

There have been no other changes to the directors’ interests in the shares of the Company from the end of the financial year to 18 March 2020. 

114

Minimum shareholding
The current minimum shareholding required of executive directors is 200% of base salary and each director has five years from the date of their 
appointment to the Board to acquire the minimum shareholding. See page 97 for details of proposed changes and the introduction of post-
cessation guidelines. As at the 2019/20 financial year end, the value of shareholdings of the executives was as follows:

Lord Wolfson
Amanda James
Richard Papp
Jane Shields

Date of appointment 
to Board 
February 1997
April 2015
May 2018
July 2013

Shareholding  
% of base salary as at 
Feb 2020 
12,132%
321%
304%
932%

Shareholding 
guidelines achieved
Yes
Yes
Yes
Yes

The table below shows share awards held by directors and movements during the year. LTIPs are conditional share awards and Sharesaves 
are options.

Maximum 
receivable 
at start of 
financial 
year 

Awarded 
during the 
year

Shares 
vested/ 
exercised in 
the year

Date of award

Maximum 
receivable 
at end of 
financial 
year

Market 
price at 
award date 
£

Option 
price 
£

Lord Wolfson
LTIP

Sharesave
Amanda James
LTIP

Sharesave

Richard Papp
LTIP

Mar 2016
Sept 2016
Mar 2017
Sept 2017
Mar 2018
Sept 2018
Mar 2019
Sept 2019

Oct 2018

Mar 2016
Sept 2016
Mar 2017
Sept 2017
Mar 2018
Sept 2018
Mar 2019
Sept 2019

Oct 2016
Oct 2018

Mar 2016
Sept 2016
Mar 2017
Sept 2017
Mar 2018
Sept 2018
Mar 2019
Sept 2019

Sharesave

Oct 2016

10,360
14,790
16,552
18,897
17,245
13,472
–
–
91,316
344

4,870
6,952
8,907
10,169
9,279
7,249
–
–
47,426
108
249

357

5,575
7,958
8,907
10,169
9,279
7,249
–
–
49,137
392

Options 
lapsed

10,360
4,8812
–
–
–
–
–
–

–
–
–
–
–
–
16,727
14,314

–
9,9092
–
–
–
–
–
–

–

–

–

–
–
–
–
–
–
10,185
8,716

–
4,6582
–
–
–
–
–
–

4,870
2,2942
–
–
–
–
–
–

–
–

–
–

–
–

–
–
–
–
–
–
9,873
8,449

–
5,3322
–
–
–
–
–
–

5,575
2,6262
–
–
–
–
–
–

–

–

–

–
–
16,552
18,897
17,245
13,472
16,727
14,314
97,207
344

–
–
8,907
10,169
9,279
7,249
10,185
8,716
54,505
108
249

357

–
–
8,907
10,169
9,279
7,249
9,873
8,449
53,926
392

Market 
price on 
date of 
vesting/ 
exercise
£

–
59.02
–
–
–
–
–
–

Vesting date/ 
exercisable dates1

Jan 2019
Jul 2019
Jan 2020
Jul 2020
Jan 2021
 Jul 2021
Jan 2022
Jul 2022

73.92
51.78
46.73
40.93
45.75
58.56
48.113
56.223

nil
nil
nil
nil
nil
nil
nil
nil

–

43.48

– Dec 2023 – Jun 2024

73.92
51.78
46.73
40.93
45.75
58.56
48.113
56.223

nil
nil
nil
nil
nil
nil
nil
nil

–
59.02
–
–
–
–
–
–

Jan 2019
Jul 2019
Jan 2020
Jul 2020
Jan 2021
Jul 2021
Jan 2022
Jul 2022

–
–

38.25
43.48

– Dec 2021 – Jun 2022
– Dec 2023 – Jun 2024

73.92
51.78
46.73
40.93
45.75
58.56
48.113
56.223

nil
nil
nil
nil
nil
nil
nil
nil

–
59.02
–
–
–
–
–
–

Jan 2019
Jul 2019
Jan 2020
Jul 2020
Jan 2021
Jul 2021
Jan 2022
Jul 2022

–

38.25

– Dec 2021 – Jun 2022

115

Strategic ReportGovernanceFinancial StatementsShareholder InformationREMUNERATION REPORT

Maximum 
receivable 
at start of 
financial 
year 

Awarded 
during the 
year

Shares 
vested/ 
exercised in 
the year

Maximum 
receivable 
at end of 
financial 
year

Market 
price at 
award date 
£

Option 
price 
£

Jane Shields
LTIP

Sharesave

Date of award

Mar 2016
Sept 2016
Mar 2017
Sept 2017
Mar 2018
Sept 2018
Mar 2019
Sept 2019

Oct 2016
Oct 2018

5,575
7,958
8,907
10,169
9,279
7,249
–
–
49,137
70
282
352

–
–
–
–
–
–
9,873
8,449

–
–

Options 
lapsed

5,575
2,6262
–
–
–
–
–
–

–
5,3322
–
–
–
–
–
–

73.92
51.78
46.73
40.93
45.75
58.56
48.113
56.223

nil
nil
nil
nil
nil
nil
nil
nil

–
–
8,907
10,169
9,279
7,249
9,873
8,449
53,926
70
282
352

Market 
price on 
date of 
vesting/ 
exercise
£

–
59.02
–
–
–
–
–
–

Vesting date/ 
exercisable dates1

Jan 2019
Jul 2019
Jan 2020
Jul 2020
Jan 2021
Jul 2021
Jan 2022
Jul 2022

–
–

–
–

–
–

38.25
43.48

– Dec 2021 – Jun 2022
– Dec 2023 – Jun 2024

1. 

2. 

3. 

4. 

For LTIP awards, the date in this column is the end of the three year performance period. Actual vesting will be the date on which the Committee determines whether any 
performance conditions have been satisfied, or shortly thereafter.

 See page 113 for details of the performance conditions and vesting levels applicable to the LTIP schemes with performance periods ending in the financial year 2019/20. 

 The LTIP price at award date is NEXT’s average share price over the three months prior to the start of the performance period.

 Within the above table, all awards are subject to performance conditions except for Sharesave options. LTIP awards granted to executive directors which vest must be taken in 
shares and the net shares (after payment of tax and NIC) must be held for a minimum period of two further years.

The aggregate gains of directors arising from any exercise of options granted under the Sharesave scheme and the LTIP conditional share awards 
that vested in the 2019/20 year totalled £1,490,000 (2018/19: £328,000).

Scheme interests awarded during the financial year ended January 2020  
(audited information)

LTIP
Face value

Vesting if minimum 
performance achieved
Performance period

Performance measures

In  respect  of  the  LTIP  conditional  share  awards  granted  during  the  year  2019/20,  the  maximum  “face  value”  of  awards  
(i.e. the maximum number of shares that would vest if all performance measures are met, multiplied by the average share price 
used to determine the award) is summarised below:

Lord Wolfson
Amanda James
Richard Papp
Jane Shields
20% of the entitlement will be earned for relative TSR at median. Full vesting requires relative TSR in the upper quintile.

Mar 2019  
£000
805
490
475
475

Sep 2019  
£000
805
490
475
475

Total  
£000
1,610
980
950
950

March 2019 grant: three years to January 2022. 

September 2019 grant: three years to July 2022.
The LTIP performance measures are detailed on page 102. The companies in the TSR comparator group for awards granted during 
the financial year are:

ASOS

Dixons Carphone 

Kingfisher 

Pets at Home 

B&M European Value Retail

Burberry

Dunelm

Halfords

Boohoo (September 2019 award only)

J Sainsbury

Carpetright 

JD Sports

Marks & Spencer

Morrisons

Mothercare

N Brown

Superdry

Ted Baker

Tesco

W H Smith

Dividend roll-up

Debenhams (March 2019 award only)
For grants from September 2017, the award may be increased to reflect dividends paid over the period to vesting (assuming 
reinvestment at the prevailing share price).

116

Deferred bonus
In addition to the scheme interests detailed above, any annual bonus in excess of 100% of base salary payable to the Chief Executive is payable 
in shares, deferred for a period of two years and subject to forfeiture if he voluntarily resigns prior to the end of that period. The 2019/20 annual 
bonus for Lord Wolfson was 44%, so none is payable in shares.

Performance targets for outstanding LTIP awards
The maximum potential of each six-monthly LTIP award granted to executive directors for outstanding performance periods is 100% of base 
salary as at the date of the grant.

Details of the comparator group for the LTIP three year performance periods commencing February 2019 and August 2019 are shown opposite. 
Boohoo replaced Debenhams for the August 2019 award, following Debenhams’ delisting. 

The comparator group for the performance periods commencing in August 2016, February 2017, August 2017, February 2018 and August 2018 
is the same as February 2019. 

Payments to past directors (audited information)
There were no payments made to past directors during the 2019/20 financial year.

Payments for loss of office (audited information)
There were no payments made to any director in respect of loss of office during the 2019/20 financial year.

Performance and CEO remuneration comparison
Performance graph
The graph below illustrates the TSR performance of the Company when compared with the FTSE All Share and FTSE General Retailers indices. 
These have been selected to illustrate the Company’s total shareholder return performance against a wide UK index and a sector specific index 
over the ten year period ended January 2020.

NEXT plc performance chart 2010 to 2020 Total Shareholder Return

580

500

420

340

260

180

100

20

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

NEXT

FTSE All Share

FTSE General Retailers

Re-based to 29 January 2010 = 100

117

Strategic ReportGovernanceFinancial StatementsShareholder InformationREMUNERATION REPORT

Analysis of Chief Executive’s pay over 10 years
The table below sets out the remuneration for Lord Wolfson who has been the Chief Executive throughout this period.

Financial year 
to January
2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Single figure of total 
remuneration £000

Annual bonus pay-out 
against maximum  
opportunity1

100%

3,010

4,106

4,630

4,646

4,660

4,295

1,831

1,153

1,327

3,185

LTIP pay-out against  
maximum opportunity2
65%

SMP pay-out against 
maximum opportunity
n/a

100%

72% Two semi-annual awards vested at 100% and 83%, 
however total value capped at £2.5m
99% Two semi-annual awards vested at 96% and 98%, 
however total value capped at £2.5m
Two semi-annual awards vested at 100% each, 
however total value capped at £2.5m
Two semi-annual awards vested at 100% each, 
however total value capped at £2.5m
Two semi-annual awards vested at 76% and 77%

45%

100%

0%

0%

13%4

Two semi-annual awards vested at 61% and 20%

Two semi-annual awards vested at nil

Two semi-annual awards vested at 20% and nil

29% Two semi-annual awards vested at 67% and 100%

n/a

Entitlement waived3

Entitlement waived3

Did not participate in 
2012–15 SMP
100%

n/a

n/a

n/a

n/a

1.   The maximum bonus for the Chief Executive is 150% of salary.

2.   The first of semi-annual, rather than annual, awards vested in July 2011.

3.   Lord Wolfson waived his entitlement to SMP awards in these years. Had he not done so, his total remuneration would have been £8,947k for the financial year to January 2014 and 

£7,601k for the financial year to January 2013. 

4.  Lord Wolfson waived his entitlement to a portion of his annual bonus. Had he not done so, his bonus pay-out against maximum opportunity would have been 40% and his total 

remuneration would have been £1,642k for the financial year to January 2019. 

Change in remuneration of Chief Executive 
The table below shows the percentage changes in Lord Wolfson’s remuneration (i.e. salary, taxable benefits and annual bonus) between 2018/19 
and 2019/20 compared with the percentage changes in the average of each of those components of pay for Group employees in the UK and Eire. 
This group has been selected because we believe it is the most appropriate comparator group and represents 85% of the Group’s workforce.

Lord Wolfson
UK/Eire Employees (average per FTE)

Salary 
% change 
2.0%
3.0%

Annual 
bonus 
% change
121.9%
5.0%

Taxable 
benefits 
% change
7.6%
0.6%

Lord Wolfson waived his entitlement to a portion of his 2018/19 annual bonus. Had he not done so, the annual bonus percentage change would 
have been -26.1%.

Pay ratios
In line with new reporting requirements, set out below are ratios which compare the total remuneration of Lord Wolfson (as included in the single 
total figure of remuneration table on page 112) to the remuneration of the 25th, 50th and 75th percentile of our UK employees. The disclosure 
will build up over time to cover a rolling 10-year period.

Year
2019/20

Method
Option B

25th percentile  
pay ratio
183:1

50th percentile  
(median) pay ratio
178:1

75th percentile  
pay ratio
128:1

118

We have used Option B in the legislation to calculate the full-time equivalent remuneration in the 2019/20 financial year for the 25th, 50th and 
75th percentile UK employees, leveraging the analysis completed as part of our most recent UK gender pay gap reporting as at 5 April 2019. 
As  we  have  a  very  significant  employee  base,  it  was  felt  to  be  overly  complicated  to  prepare  single  figure  calculations  for  each  individual. 
Having identified the employees at these three percentiles using the gender pay gap data, we have then used the same methodology applied 
in the CEO’s single figure calculation to the pay and benefits of the UK employees falling at these three percentiles. This includes base salary, 
benefits, bonus, long term incentives and pension (if applicable). The Committee has considered the methodology and is confident the employees 
identified are reasonably representative since the structure of their remuneration arrangements is in line with that of the majority of the UK 
workforce. We consider that these ratios are broadly appropriate in the context of comparison with other retailers.

The base salary and total remuneration received during the financial year by the indicative employees on a full-time equivalent basis used in the 
above analysis are set out below:

Base salary
Total remuneration

25th percentile
£17,200
£17,446

50th percentile (median)
£17,282
£17,859

75th percentile
£22,007
£24,891

The ratios disclosed above are affected by the following factors:

•  Of our UK workforce of 37,300, over 90% work in our retail stores, customer contact centres and warehouses where, in line with the retail 
sector more generally, rates of pay will not be as high as management grades and those employees based at our head offices in more 
technical roles. The three indicative employees used in the calculations are either retail sales consultants or warehouse operatives

•  The CEO has received shares relating to vesting of two LTIPs in the year. NEXT’s share price affects the value of these incentive plans whereas 

typically incentive plans provided to our non-management employees are unaffected by our share price movements

Relative importance of spend on pay
The graph below illustrates for the years 2018/19 and 2019/20 the relative and actual spend on total remuneration paid to all employees of the 
Group together with other significant distributions and payments (i.e. for share buybacks/special dividends and ordinary dividends). 

All employee remuneration compared with other disbursements 

£617.2m

+3.9%

£594.1m

2019/20

2018/19

£324.2m

£300.2m

-7.4%

£213.7m

£215.7m

-0.9%

Total wages and salaries

Buybacks 

Ordinary dividends

Dilution of share capital by employee share plans
The Company monitors and complies with dilution limits in its various share scheme rules and has not issued new or treasury shares in satisfaction 
of share schemes in the last 10 years. Share-based incentives are in most cases satisfied from shares purchased and held by the ESOT (refer to 
Note 25 to the financial statements). 

119

Strategic ReportGovernanceFinancial StatementsShareholder InformationREMUNERATION REPORT

Consideration of matters relating to directors’ remuneration
Remuneration Committee
During the year the Committee comprised the following independent non-executive directors:

Member

Francis Salway (Committee Chairman)

Jonathan Bewes 

Tristia Harrison 

Michael Roney 

Dame Dianne Thompson

Attendance at Committee meetings is shown on page 87.

Role and work of Remuneration Committee
The  Committee  determines  the  remuneration  of  the  Group’s  Chairman  and  executive  directors,  and  approves  that  of  senior  executives 
(consistent with the 2018 Corporate Governance Code). It is also responsible for determining the targets for performance-related pay schemes, 
approves  any  award  of  the  Company’s  shares  under  share  option  or  incentive  schemes  to  employees,  and  oversees  any  major  changes  in 
employee benefit structures. The Committee members have no conflicts of interest arising from cross-directorships and no director is permitted 
to be involved in any decisions as to his or her own remuneration. The remuneration of non-executive directors is decided by the Chairman and 
executive directors of the Board. The Committee’s terms of reference are available on our corporate website (nextplc.co.uk) or on request from 
the Company Secretary.

Assistance to the Committee
During the period the Committee received input from the Chief Executive and the Group Finance Director. The Committee engaged Aon Hewitt 
Ltd (Aon), FIT Remuneration Consultants LLP (FIT) and Deloitte LLP (Deloitte) to provide independent external advice, including updates on 
legislative requirements, best practice, and other matters of a technical nature and related to share plans. Aon and FIT have no other connection 
with the Company and were appointed by the Committee based on their expertise in the relevant areas of interest. Deloitte provided independent 
verification services of total shareholder returns for NEXT and the comparator group of companies under the LTIP. Deloitte provides other 
consultancy services to the Group on an ad hoc basis. 

During the year FIT was paid circa £46k, and Deloitte and Aon were each paid less than £6k for the services described above, charged at their 
standard hourly rates. All three are members of the Remuneration Consultants Group, the body that oversees the Code of Conduct in relation to 
executive remuneration consulting in the UK, and have confirmed to us that they adhere to its Code. Based on the nature of the advice, and the 
relatively small fees, the Committee was satisfied that the advice received was objective and independent.

120

Voting outcomes at General Meetings

To approve the Remuneration Policy
To approve the 2018/19 
Remuneration Report

On behalf of the Board

AGM
2017

Votes for
107,107,291

%  
for
98.6

Votes 
against
1,471,317

%  
against
1.4

Total 
votes cast
108,578,608

% of shares 
on register
73.8

Votes 
withheld
900,892

2019

96,685,048

98.0

1,943,206

2.0

98,628,254

72.2 1,070,406

Francis Salway
Chairman of the Remuneration Committee

19 March 2020

121

Strategic ReportGovernanceFinancial StatementsShareholder InformationDIRECTORS’ REPORT

Information contained in  
Strategic Report 
As  permitted  by  section  414C  of  the  Companies  Act  2006,  certain 
information required to be included in the Directors’ Report has been 
included in the Strategic Report. Specifically, this relates to:

• 

information  in  respect  of  employee  matters  (including  actions 
taken  to  introduce,  maintain  or  develop  arrangements  aimed 
at  employees,  details  on  how  the  directors  have  engaged  with 
employees and had regard to employee interests, our approach to 
investing in and rewarding the workforce, employee diversity and 
the employment, training and advancement of disabled persons)

• 

likely future developments

•  risk management

•  details on how the directors have had regard to the need to foster 

business relationships with stakeholders

•  greenhouse gas emissions

Financial instruments
Information on financial instruments and the use of derivatives is given 
in Notes 26 to 29 to the financial statements.

Annual General Meeting 
The  Annual  General  Meeting  (AGM)  of  NEXT  plc  will  be  held  at 
the  registered  office  of  Next  plc,  Desford  Road,  Enderby,  Leicester 
LE19 4AT on Thursday 14 May 2020 at 9.30 am. The Notice of Annual 
General Meeting, which includes the business to be transacted at the 
meeting, is set out from page 204.

Dividend waiver
The Trustee of the NEXT ESOT has waived dividends paid in the year on 
the shares held by it; please refer to Note 25 to the financial statements 
for further information.

Share capital and major shareholders
Details of the Company’s share capital are shown in Note 22 to the financial statements.

The Company was authorised by its shareholders at the 2019 AGM to purchase its own shares. During the financial year the Company purchased 
and cancelled 5,376,718 ordinary shares with a nominal value of 10p each (none of which were purchased off-market), at a cost of £300.2m and 
representing 3.9% of its issued share capital at the start of the year.

At the financial year end 25 January 2020, the Company had 133,228,915 shares in issue. Subsequent to the end of the financial year and before 
the start of the closed period, the Company purchased for cancellation 279,639 of its own shares at a cost of £19.3m. As at 18 March 2020 the 
number of shares in issue was 132,949,276.

As at 25 January 2020, the Company had been notified under the Disclosure and Transparency Rules (DTR 5) of the following notifiable interests 
in the Company’s issued share capital. The information provided below was correct at the date of notification. These holdings are likely to have 
changed since the Company was notified; however, notification of any change is not required until the next notifiable threshold is crossed: 

FMR LLC (Fidelity)
BlackRock, Inc.
Invesco Limited
NEXT plc Employee Share Option Trust 

No. of voting  
rights at date of 
notification

14,555,000
15,449,829
13,738,106
5,515,870

Notifications received as at 25 January 2020

% of voting rights at 
date of notification

Nature of  
holding

10.92
9.97
9.76
4.01

Indirect interest
Indirect interest
Indirect interest
Direct interest

Date of  
notification

3 January 2020
8 January 2014
8 June 2018
4 April 2019

122

Additional information
Shareholder and voting rights
All members who hold ordinary shares are entitled to attend and vote 
at the AGM. Voting on all resolutions at the 2020 AGM will be by way 
of a poll. On a poll, every member present in person or by proxy has 
one vote for every ordinary share held or represented. The Notice of 
Meeting specifies the deadlines for exercising voting rights.

The Company is not aware of any agreements between shareholders 
that may result in restrictions on the transfer of securities and voting 
rights. There are no restrictions on the transfer of ordinary shares in 
the  Company  other  than  certain  restrictions  imposed  by  laws  and 
regulations  (such  as  insider  trading  laws  and  market  requirements 
relating  to  closed  periods)  and  requirements  of  internal  rules  and 
procedures whereby directors and certain employees of the Company 
require prior approval to deal in the Company’s securities.

The Company’s Articles may only be amended by a special resolution 
at a General Meeting. Directors are elected or re-elected by ordinary 
resolution at a General Meeting; the Board may appoint a director but 
anyone so appointed must be elected by ordinary resolution at the 
next  General  Meeting.  Under  the  Articles,  directors  retire  and  may 
offer themselves for re-election at a general meeting at least every 
three years. However, in line with the provisions of the UK Corporate 
Governance Code, all directors stand for re-election annually.

Change of control
The Company is not party to any significant agreements which take 
effect,  alter  or  terminate  solely  upon  a  change  of  control  of  the 
Company. However, in the event of a change of control of the Company 
or Next Group plc, Next Group plc’s medium term borrowing facilities 

will be subject to early repayment in full if a majority of the lending 
banks give written notice or in part if a lending bank gives written notice 
following a change of control. In addition, the holders of Next Group 
plc’s  corporate  bonds  will  be  entitled  to  call  for  redemption  of  the 
bonds by Next Group plc or the Company as guarantor at their nominal 
value together with accrued interest in the following circumstances: 

•  should a change of control cause a downgrading in the credit rating 
of  the  corporate  bonds  to  sub-investment  grade  and  this  is  not 
rectified within 120 days after the change of control or

• 

• 

if already sub-investment grade, a further credit rating downgrade 
occurs and this is not rectified within 120 days after the change of 
control or

if  the  bonds  at  the  time  of  the  change  of  control  have  no  credit 
rating and no investment grade rating is assigned within 90 days 
after the change in control

The Company’s share option plans, and its Long Term Incentive Plan, 
contain provisions regarding a change of control. Outstanding options 
and awards may vest on a change of control, subject to the satisfaction 
of any relevant performance conditions.

Directors’ service contracts are terminable by the Company on giving 
one  year’s  notice.  There  are  no  agreements  between  the  Company 
and its directors or employees providing for additional compensation 
for  loss  of  office  or  employment  (whether  through  resignation, 
redundancy or otherwise) that occurs because of a takeover bid. 

Branches 
NEXT,  through  various  subsidiaries,  has  established  branches  in  a 
number of different countries in which the business operates.

Corporate governance
The corporate governance statement as required by the UK Financial Conduct Authority’s Disclosure Guidance and Transparency Rules (DTR 7.2.6) 
comprises the Additional Information section of this Directors’ Report and the Corporate Governance statement included in this Annual Report.

The following disclosures are required under Listing Rule 9.8.4 R: 

Publication of unaudited financial 
information

Shareholder waivers of dividends

In January 2020, NEXT published a Profit Before Tax (PBT) central guidance forecast for the year 
to January 2020 of £727m. Actual PBT for the period was £728.5m. These PBT amounts are on a 
pre-IFRS 16 basis.
The NEXT Employee Share Ownership Trust waived its rights to receive dividends during the year.

No further LR 9.8.4 disclosures are required. 

In the case of each director in office at the date the Directors’ Report is approved:

•  So far as the director is aware, there is no relevant audit information of which the Group and Parent Company’s auditors are unaware and

•  They have taken all the steps that they ought to have taken as a director in order to make themselves aware of any relevant audit information 

and to establish that the Group and Parent Company’s auditors are aware of that information

This Directors’ Report, comprising pages 80 to 123, has been approved by the Board and is signed on its behalf by

Amanda James
Group Finance Director

19 March 2020

123

Strategic ReportGovernanceFinancial StatementsShareholder InformationINDEPENDENT AUDITOR’S REPORT  
TO THE MEMBERS OF NEXT PLC 
Report on the audit of the financial statements 
Opinion 
In our opinion:

•  NEXT plc’s Group financial statements and Parent Company financial statements (the “financial statements”) give a true and fair view of the 
state of the Group’s and of the Parent Company’s affairs as at 25 January 2020 and of the Group’s profit and cash flows for the 52 week period 
(the “period”) then ended;

•  the  Group  financial  statements  have  been  properly  prepared  in  accordance  with  International  Financial  Reporting  Standards  (IFRSs)  as 

adopted by the European Union;

•  the Parent Company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted Accounting 

Practice (United Kingdom Accounting Standards, comprising FRS 101 “Reduced Disclosure Framework”, and applicable law); and

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the Group 

financial statements, Article 4 of the IAS Regulation.

We  have  audited  the  financial  statements,  included  within  the  Annual  Report  and  Accounts  (the  “Annual  Report”),  which  comprise:  the 
Consolidated and Parent Company Balance Sheets as at 25 January 2020; the Consolidated Income Statement and Consolidated Statement of 
Comprehensive Income, the Consolidated and Parent Company Statements of Changes in Equity and the Consolidated Cash Flow Statement for 
the 52 week period then ended; the Group Accounting Policies; and the notes to the financial statements.

Our opinion is consistent with our reporting to the Audit Committee.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities under 
ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial statements section of our report. We believe that the 
audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence
We remained independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial statements 
in  the  UK,  which  includes  the  FRC’s  Ethical  Standard,  as  applicable  to  listed  public  interest  entities,  and  we  have  fulfilled  our  other  ethical 
responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were not provided to the 
Group or the Parent Company.

Other than those disclosed in the Audit Committee Report, we have provided no non-audit services to the Group or the Parent Company in the 
period from 27 January 2019 to 25 January 2020.

Our audit approach
Overview

•  Overall Group materiality: £36.0m (2019: £36.0m), based on 5% of profit before tax.

•  Overall Parent Company materiality: £26.0m (2019: £30.0m), based on 1% of total assets.

Materiality

•  We conducted an audit of the complete financial information of one financially significant reporting 

unit as well as six other reporting units (components).

•  Six  of  these  components  were  audited  by  the  UK  Group  Engagement  Team  with  the  remaining 

component audited by a local component team located in Hong Kong.

Audit scope

•  Our scoping resulted in coverage of 94% of revenue, 99% of profit before tax and 98% of total assets.

Key audit 
matters

•  Recoverability of customer receivables (Group).

• 

Inventory being in excess of net realisable value (Group).

•  Valuation of financial instruments (Group).

•  Accounting for defined benefit pension arrangements (Group).

• 

IFRS 16 transition (Group).

•  Going concern and impairment consideration relating to Coronavirus (Group).

The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial statements. In particular, 
we looked at where the directors made subjective judgements, for example in respect of significant accounting estimates that involved making 
assumptions and considering future events that are inherently uncertain.

124

 
 
Capability of the audit in detecting irregularities, including fraud
Based on our understanding of the Group and industry, we identified that the principal risks of non-compliance with laws and regulations 
related to breaches of environmental regulations and unethical and prohibited business practices (see page 70 of the Annual Report), and we 
considered the extent to which non-compliance might have a material effect on the financial statements. We also considered those laws and 
regulations that have a direct impact on the preparation of the financial statements such as the Companies Act 2006, the Listing Rules and UK 
Tax legislation. We evaluated management’s incentives and opportunities for fraudulent manipulation of the financial statements (including the 
risk of override of controls), and determined that the principal risks were related to fraudulent transactions to increase the share price that would 
result in overstating profits, therefore raising shareholder expectations and director incentives (bonuses) payments. The Group engagement 
team shared this risk assessment with the component auditors so that they could include appropriate audit procedures in response to such risks 
in their work. Audit procedures performed by the Group engagement team and/or component auditors included:

•  Discussions  with  management,  including  consideration  of  known  or  suspected  instances  of  non-compliance  with  laws  and  regulation 

and fraud;

• 

Identifying  and  testing  journal  entries,  in  particular  any  journal  entries  posted  with  unusual  account  combinations  or  posted  by  senior 
management; and

•  Challenging assumptions and judgements made by management in their significant accounting estimates and judgements, in particular in 

relation to recoverability of directory customer receivables (see related key audit matter below).

There are inherent limitations in the audit procedures described above and the further removed non-compliance with laws and regulations 
is from the events and transactions reflected in the financial statements, the less likely we would become aware of it. Also, the risk of not 
detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate 
concealment by, for example, forgery or intentional misrepresentations, or through collusion.

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the financial statements 
of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by the 
auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the 
efforts of the engagement team. These matters, and any comments we make on the results of our procedures thereon, were addressed in the 
context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on 
these matters. This is not a complete list of all risks identified by our audit.

Key audit matter

Group
Recoverability of customer receivables
Refer to the Audit Committee Report on page 92, the Major Sources of Estimation 
Uncertainty and Judgment within the Group Accounting Policies and note 13 for 
Customer and Other Receivables. 

An  allowance  of  £171.5m  (2019:  £165.5m)  is  recognised  against  customer 
receivables of £1,405.6m (2019: £1,372.7m). 

NEXT’s  provisioning  methodology  uses  historical  loss  experience  to  quantify, 
on  a  discounted  and  probability  weighted  basis,  the  cash  shortfalls  expected 
to be incurred, under different macro-economic scenarios, as a result of future 
projected default scenarios. 

Manual overlays are then applied to address identified risks which are not captured 
fully by the historical information. In arriving at these overlays, management has 
considered the Bank of England’s ongoing concern – both as Central Bank and as 
Regulator  –  regarding  increasing  consumer  debt  levels  and  affordability,  along 
with the key drivers to the performance of the customer receivables. The key 
manual  overlays  applied  relate  to  future  projections  regarding  probability  of 
default and cash collection forecasts (both leading up to and following default).

How our audit addressed the key audit matter
We  performed  controls  testing  on  the  origination  and  servicing  of 
the  underlying  customer  receivables  and  related  IT  systems  and  have 
substantively tested the year end receivables balance to which management 
have applied their provision methodology, as well as testing the integrity of 
the provisioning model (including data feeds). 

We used financial services specialists and actuarial experts to critically assess 
management’s approach, based on the key drivers of performance for the 
customer  receivables,  against  the  requirements  of  IFRS  9  and  emerging 
best practice. 

We tested the key inputs to the provision calculated by management, which 
are  the  historical  default  experience  and  expected  future  recoveries,  as 
well as the stratification of the year end book by arrears position, customer 
indebtedness index and expected month of default.

We  tested,  on  a  sample  basis,  the  appropriateness  of  management’s 
assumptions, based on NEXT’s historical experience and expected levels of 
future default. 

We challenged and validated the appropriateness of NEXT’s manual overlays, 
based  on  our  knowledge  of  the  customer  receivables,  expected  future 
customer  payment  assumptions,  projected  default  scenarios  and  wider 
macro-economic factors. As part of this analysis, we considered whether all 
drivers  impacting  the  performance  of  the  customer  receivables  had  been 
appropriately captured by management.

We tested, on a sample basis, whether the performing customer receivables 
were  genuinely  performing,  in  order  to  obtain  evidence  that  receivables 
were appropriately recorded.

We assessed the adequacy and clarity of the accounting policy and credit risk 
disclosures made in relation to customer receivables.

We developed our own independent expectation of the allowance amount 
and concluded that the position taken by management was reasonable.

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Strategic ReportGovernanceFinancial StatementsShareholder InformationINDEPENDENT AUDITOR’S REPORT  
TO THE MEMBERS OF NEXT PLC 

Key audit matter

Group
Inventory being in excess of net realisable value
Refer  to  the  Audit  Committee  Report  on  page  92  and  the  Major  Sources  of 
Estimation Uncertainty and Judgment within the Group Accounting Policies.

The valuation of inventory involves judgement in recording provisions for slow 
moving  or  obsolete  inventory.  The  significant  judgements  and  assumptions  as 
applied when calculating the provisions are:

•  the  forecasted  sell  through  rates  of  current  and  prior  season  inventory  to 

determine inventory expected to be sold via clearance channels; and

•  the forecasted cash recovery rates on inventory sold via clearance channels.

In addition, provisions are recognised for shrinkage and faulty inventory which 
require an estimate of expected inventory losses and realisable amounts.

Group
Valuation of financial instruments
Refer to the Audit Committee Report on page 92, the Major Sources of Estimation 
Uncertainty and Judgment within the Group Accounting Policies and notes 27 and 
28 for financial instruments.

The nature of the Group’s business means that it is exposed to fluctuations in 
foreign exchange rates on purchases and sales. As such, the Group takes out a 
number of foreign exchange derivatives which are valued on a mark to market 
basis and are therefore valued on an estimated basis with reference to market 
inputs rather than directly observable market values. The Group also has in place 
interest rate derivatives on a similar basis.

Group
Accounting for defined benefit pension arrangements
Refer to the Audit Committee Report on page 92, the Major Sources of Estimation 
Uncertainty and Judgment within the Group Accounting Policies and note 20 for 
pension benefits.

The defined benefit pension schemes obligation is calculated based on actuarial 
assumptions  which  are  subject  to  significant  management  judgement  and  are 
also sensitive to small changes. 

In  addition,  there  are  restrictions  under  IAS19  and  IFRIC  14  as  to  when  a  net 
pension surplus should be recognised.

Group
IFRS 16 transition
Refer to the Audit Committee Report on page 91, the Major Sources of Estimation 
Uncertainty  and  Judgment  within  the  Group  Accounting  Policies  and  the 
Adoption of new accounting standards, interpretations and amendments in the 
Group Accounting Policies.

The Group has fully retrospectively applied IFRS 16 from 27 January 2019 so the 
financial statements for the year ended 25 January 2020 are the first accounts 
presented under IFRS 16 and prior years presented have been restated.

The Group has implemented a new IT system to calculate IFRS 16 numbers. 

The  Group  have  taken  judgements  in  their  adoption  of  IFRS  16  including  the 
assessment of lease term and discount rate applied to the leases.

How our audit addressed the key audit matter
We  evaluated  the  forecasted  sell  through  and  cash  recovery  rates  by 
corroborating  historical  rates  and  assessing  management’s  judgement 
regarding changes in customer behaviour / macro-economic conditions and 
the impact of this on forecasted rates.

We  have  performed  sensitivity  analysis  over  key  judgements  taken  by 
management  and  assessed  the  impact  of  this  sensitivity  analysis  on  the 
provision value.

We tested the integrity of the provision model to ensure that it was using 
the underlying data correctly and calculating provision amounts accurately.

We examined inventory write-offs in the financial period to ensure they are 
not inconsistent with the key assumptions used in the inventory provision 
model at the year end.

We  found  that  the  provisions  recorded  were  consistent  with  the 
evidence obtained.

We  have  obtained  third  party  confirmations  for  all  foreign  exchange  and 
interest rate derivatives and ensured these are consistent with the amounts 
recognised by NEXT.

We  used  valuation  specialists  to  form  an  independent  expectation  of  the 
risk free valuation recognised by NEXT for a sample of foreign exchange and 
interest rate derivatives.

Our valuation specialists also estimated the impact of a credit risk adjustment 
arising  from  the  counterparty’s  credit  risk  when  NEXT  holds  an  asset  and 
arising from NEXT’s credit risk when holding a liability.

We found the valuation of foreign exchange and interest rate derivatives to 
be consistent with the evidence obtained.

We used actuarial specialists to review the key actuarial assumptions across 
the Original Plan, the 2013 Plan and the SPA. We found that the assumptions 
utilised  by  NEXT  in  the  pension  obligation  valuation  were  reasonable  and 
within our expected range.

We reviewed the trust deeds for the 2013 Plan where a material net surplus 
is  recognised  by  NEXT.  From  this  review,  we  concur  with  management’s 
assessment that under the requirements of IFRIC 14, NEXT should recognise 
the net surplus on the pension scheme.

We are satisfied that the valuation of the defined benefit pension scheme 
obligations  and  the  recognition  of  the  net  surplus  is  consistent  with  the 
evidence obtained.

We have tested a sample of inputs into the IT system and agreed these data 
points back to the underlying lease agreements. We have tested the controls 
in relation to the IT system to enable us to place reliance that the IT system is 
performing the IFRS 16 calculations accurately.

We agree with the methodology applied to calculate the discount rate using 
an incremental borrowing rate specific to the Group. We have considered the 
other assumptions to be appropriate including ensuring all the leases meet 
the definition of a lease under IFRS 16 and that the lease term is accurate.

We have reviewed the workings for calculating the dilapidations provision 
and agree with the methodology applied.

We  have  reviewed  the  disclosures  in  the  financial  statements  and  we  are 
satisfied that they are consistent with the evidence obtained and compliant 
with IAS 8 and IFRS 16.

126

Key audit matter

Going concern and impairment consideration relating 
Group
to Coronavirus
During the course of the latter stages of finalisation of the financial statements, 
the potential impact of Coronavirus became significant. As a result, management 
(including the Board and Audit Committee) invested a significant amount of time 
to fully consider the implications on NEXT.

Management considered implications for the Group’s going concern assessment, 
impairment of certain assets and appropriate disclosure in the Annual Report and 
accounts, by developing stress test scenarios to model potential impacts. 

How our audit addressed the key audit matter
We reviewed management’s stress test scenarios including levers available 
to management to mitigate the impacts. Based on the information available 
at  the  time  of  the  directors’  approval  of  the  financial  statements  and  us 
signing our audit opinion, we consider the scenarios to be reasonable whilst 
noting the impact of Coronavirus on future sales and other inputs is currently 
difficult  to  quantify.  We  challenged  management  on  the  key  assumptions 
included in the scenarios and confirmed management’s mitigating actions 
are within their control.

We considered the potential impact on the balance sheet, specifically around 
online  debt,  inventory,  store  fixed  assets,  right  of  use  assets  and  pension 
surplus and do not consider there to be any indicators of material impairment 
as at the balance sheet date or subsequently (for disclosure only). 

We  reviewed  management’s  disclosures  in  relation  to  the  Coronavirus 
potential  impact  and  found  them  to  be  consistent  with  the  stress  test 
scenarios performed.

Our reporting on going concern is set out below.

We determined that there were no key audit matters applicable to the Parent Company to communicate in our report.

How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements as a 
whole, taking into account the structure of the Group and the Parent Company, the accounting processes and controls, and the industry in which 
they operate.

The Group financial statements are a consolidation of a number of reporting units (components), comprising the Group’s operating businesses 
within  its  seven  segments  with  our  audit  work  focussed  on  the  NEXT  Retail,  NEXT  Online,  NEXT  Finance,  NEXT  Sourcing  and  Property 
Management segments.

In establishing the overall approach to the Group audit, we identified one reporting unit (Retail) which, in our view, required an audit of its 
complete  financial  information  both  due  to  its  size  and  risk  characteristics  (forms  the  majority  of  the  NEXT  Retail,  NEXT  Online  and  NEXT 
Finance segments).

In addition, full scope audits were performed over six other reporting units which contribute to the highlighted segments, though these are not 
considered to be individually significant either financially or due to risk characteristics.

The audit work performed at these seven reporting units, together with additional procedures performed on centralised functions at the Group 
level, including audit procedures over the consolidation and intangible asset impairment testing, gave us the evidence we needed for our opinion 
on the Group financial statements as a whole. This scoping as described above results in the following coverage at the key metrics:

•  94% of revenue;

•  99% of profit before tax; and

•  98% of total assets.

Six of the seven in-scope components were audited by the UK Group Engagement Team with the remaining component audited by a team 
in Hong Kong. Throughout the audit cycle, senior members of the Group Engagement Team worked closely with the local component team 
including review of risk assessment and attendance at the local closing meeting with management. Their workpapers were also subject to review 
by the Group Engagement Team including the Group Engagement Leader.

The Parent Company is comprised of one reporting unit which was subject to a full scope audit for the purposes of the Group and Parent 
Company financial statements.

127

Strategic ReportGovernanceFinancial StatementsShareholder InformationINDEPENDENT AUDITOR’S REPORT  
TO THE MEMBERS OF NEXT PLC 
Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together 
with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the 
individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on the 
financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall materiality

How we determined it

Rationale for benchmark applied

Group financial statements
£36.0m (2019: £36.0m).

Based on 5% of profit before tax.

Parent Company 
£26.0m (2019: £30.0m).
financial statements
Based on 1% of total assets.

Profit  before  tax  is  the  primary  measure 
used  by  the  shareholders  in  assessing  the 
performance of the Group, and is a generally 
accepted auditing benchmark.

The  Parent  Company  does  not  trade  and 
therefore  total  assets  is  considered  to  be  the 
most appropriate benchmark.

For each component in the scope of our Group audit, we allocated a materiality that is less than our overall Group materiality. The range of 
materiality allocated across components was £7.8 million to £34.0 million. Certain components were audited to a local statutory audit materiality 
that was also less than our overall Group materiality.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £1.8m (Group audit) 
(2019: £1.8m) and £1.5m (Parent Company audit) (2019: £1.5m) as well as misstatements below those amounts that, in our view, warranted 
reporting for qualitative reasons.

Going concern
In accordance with ISAs (UK) we report as follows:

We are required to report if we have anything material to add or draw 
Reporting obligation
attention  to  in  respect  of  the  directors’  statement  in  the  financial 
statements  about  whether  the  directors  considered  it  appropriate 
to  adopt  the  going  concern  basis  of  accounting  in  preparing  the 
financial statements and the directors’ identification of any material 
uncertainties  to  the  Group’s  and  the  Parent  Company’s  ability  to 
continue as a going concern over a period of at least twelve months 
from the date of approval of the financial statements

We  are  required  to  report  if  the  directors’  statement  relating  to 
Going Concern in accordance with Listing Rule 9.8.6R(3) is materially 
inconsistent with our knowledge obtained in the audit.

In reaching our conclusion, we have taken into account the potential 
Outcome
impact  of  Coronavirus  as  described  in  our  key  audit  matter  above. 
We have nothing material to add or to draw attention to.

However, because not all future events or conditions can be predicted, 
this  statement  is  not  a  guarantee  as  to  the  Group’s  and  Parent 
Company’s ability to continue as a going concern. 

We have nothing to report.

Reporting on other information 
The other information comprises all of the information in the Annual Report other than the financial statements and our auditors’ report thereon. 
The directors are responsible for the other information. Our opinion on the financial statements does not cover the other information and, 
accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in this report, any form of assurance thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether 
the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to 
be materially misstated. If we identify an apparent material inconsistency or material misstatement, we are required to perform procedures to 
conclude whether there is a material misstatement of the financial statements or a material misstatement of the other information. If, based on 
the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 
We have nothing to report based on these responsibilities.

With respect to the Strategic Report, Directors’ Report and Corporate Governance Statement, we also considered whether the disclosures 
required by the UK Companies Act 2006 have been included.

Based on the responsibilities described above and our work undertaken in the course of the audit, the Companies Act 2006 (CA06), ISAs (UK) and 
the Listing Rules of the Financial Conduct Authority (FCA) require us also to report certain opinions and matters as described below (required by 
ISAs (UK) unless otherwise stated).

128

 
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report and Directors’ Report 
Strategic Report and Directors’ Report
for the period ended 25 January 2020 is consistent with the financial statements and has been prepared in accordance with applicable legal 
requirements. (CA06)

In light of the knowledge and understanding of the Group and Parent Company and their environment obtained in the course of the audit, we did 
not identify any material misstatements in the Strategic Report and Directors’ Report. (CA06)

In our opinion, based on the work undertaken in the course of the audit, the information given in the Corporate Governance Statement on page 
Corporate Governance Statement
89 about internal controls and risk management systems in relation to financial reporting processes and on page 84 about share capital structures 
in compliance with rules 7.2.5 and 7.2.6 of the Disclosure Guidance and Transparency Rules sourcebook of the FCA (“DTR”) is consistent with the 
financial statements and has been prepared in accordance with applicable legal requirements. (CA06)

In light of the knowledge and understanding of the Group and Parent Company and their environment obtained in the course of the audit, we did 
not identify any material misstatements in this information. (CA06)

In our opinion, based on the work undertaken in the course of the audit, the information given in the Corporate Governance Statement on 
pages 84 to 89 with respect to the Parent Company’s corporate governance code and practices and about its administrative, management and 
supervisory bodies and their committees complies with rules 7.2.2, 7.2.3 and 7.2.7 of the DTR. (CA06)

We have nothing to report arising from our responsibility to report if a corporate governance statement has not been prepared by the Parent 
Company. (CA06)

The directors’ assessment of the prospects of the Group and of the principal risks that would threaten the 
We have nothing material to add or draw attention to regarding:
solvency or liquidity of the Group
•  The directors’ confirmation on page 59 of the Annual Report that they have carried out a robust assessment of the principal risks facing the 

Group, including those that would threaten its business model, future performance, solvency or liquidity.

•  The disclosures in the Annual Report that describe those risks and explain how they are being managed or mitigated.

•  The directors’ explanation on page 65 of the Annual Report as to how they have assessed the prospects of the Group, over what period they 
have done so and why they consider that period to be appropriate, and their statement as to whether they have a reasonable expectation 
that the Group will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including any 
related disclosures drawing attention to any necessary qualifications or assumptions.

We have nothing to report having performed a review of the directors’ statement that they have carried out a robust assessment of the principal 
risks facing the Group and statement in relation to the longer-term viability of the Group. Our review was substantially less in scope than an 
audit and only consisted of making inquiries and considering the directors’ process supporting their statements; checking that the statements 
are in alignment with the relevant provisions of the UK Corporate Governance Code (the “Code”); and considering whether the statements are 
consistent with the knowledge and understanding of the Group and Parent Company and their environment obtained in the course of the audit. 
(Listing Rules)

We have nothing to report in respect of our responsibility to report when: 
Other Code Provisions
•  The statement given by the directors, on page 82, that they consider the Annual Report taken as a whole to be fair, balanced and understandable, 
and provides the information necessary for the members to assess the Group’s and Parent Company’s position and performance, business 
model and strategy is materially inconsistent with our knowledge of the Group and Parent Company obtained in the course of performing 
our audit.

•  The section of the Annual Report on page 92 and 93 describing the work of the Audit Committee does not appropriately address matters 

communicated by us to the Audit Committee.

•  The directors’ statement relating to the Parent Company’s compliance with the Code does not properly disclose a departure from a relevant 

provision of the Code specified, under the Listing Rules, for review by the auditors.

In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 
Directors’ Remuneration
2006. (CA06)

129

Strategic ReportGovernanceFinancial StatementsShareholder InformationINDEPENDENT AUDITOR’S REPORT  
TO THE MEMBERS OF NEXT PLC 
Responsibilities for the financial statements and the audit
Responsibilities of the directors for the financial statements
As explained more fully in the Directors’ Responsibilities Statement set out on page 82, the directors are responsible for the preparation of the 
financial statements in accordance with the applicable framework and for being satisfied that they give a true and fair view. The directors are also 
responsible for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the Group’s and the Parent Company’s ability to continue as a 
going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors 
either intend to liquidate the Group or the Parent Company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance, 
but  is  not  a  guarantee  that  an  audit  conducted  in  accordance  with  ISAs  (UK)  will  always  detect  a  material  misstatement  when  it  exists. 
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected 
to influence the economic decisions of users taken on the basis of these financial statements. 

A  further  description  of  our  responsibilities  for  the  audit  of  the  financial  statements 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.

is 

located  on  the  FRC’s  website  at:  

Use of this report
This report, including the opinions, has been prepared for and only for the Parent Company’s members as a body in accordance with Chapter 
3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any 
other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior 
consent in writing.

Other required reporting

Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or

•  adequate accounting records have not been kept by the Parent Company, or returns adequate for our audit have not been received from 

branches not visited by us; or

•  certain disclosures of directors’ remuneration specified by law are not made; or

•  the Parent Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with the 

accounting records and returns.

We have no exceptions to report arising from this responsibility.

Appointment
Following the recommendation of the audit committee, we were appointed by the members on 18 May 2017 to audit the financial statements 
for the year ended 27 January 2018 and subsequent financial periods. The period of total uninterrupted engagement is 3 years, covering the 
years ended 27 January 2018 to 25 January 2020.

Andrew Lyon (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
East Midlands

19 March 2020

130

GROUP 
FINANCIAL 
STATEMENTS

132  Consolidated Income Statement

133  Consolidated Statement of Comprehensive Income

134  Consolidated Balance Sheet

135     Consolidated Statement of Changes in Equity

136  Consolidated Cash Flow Statement

137  Group Accounting Policies

149  Notes to the Consolidated Financial Statements

131

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyCONSOLIDATED INCOME STATEMENT

Continuing operations
Revenue
Credit account interest
Total revenue (including credit account interest)
Cost of sales
Impairment losses on customer and other receivables
Gross profit
Distribution costs
Administrative expenses
Other (losses)/gains
Trading profit
Share of results of associates and joint venture
Operating profit 
Finance income
Finance costs 
Profit before taxation
Taxation
Profit for the year attributable to equity holders of the Parent Company

Earnings Per Share 
Basic
Diluted

52 weeks to 
25 January 
2020 

Notes

£m

52 weeks to 
26 January 
2019 
Restated 
£m

3,997.5
268.7
4,266.2
(2,584.2)
(41.5)
1,640.5
(517.0)
(267.7)
(1.5)
854.3
(0.4)
853.9
0.2
(105.6)
748.5
(138.3)
610.2

3,917.1
250.3
4,167.4
(2,562.2)
(52.7)
1,552.5
(457.5)
(255.4)
1.4
841.0
0.1
841.1
0.4
(107.9)
733.6
(134.5)
599.1

472.4p
468.8p

441.7p
439.3p

1, 2

13

3

3
5
5

6

8
8

The Consolidated Income Statement and Earnings Per Share for the 52 weeks to 26 January 2019 have been restated to reflect the impact 
of IFRS 16 “Leases” (refer to Notes 1 and 32).

The Notes 1 to 32 are an integral part of these consolidated financial statements.

132

 
CONSOLIDATED STATEMENT OF 
COMPREHENSIVE INCOME

Profit for the year

Other comprehensive income and expenses:

Items that will not be reclassified to profit or loss
Actuarial gains on defined benefit pension scheme
Tax relating to items which will not be reclassified
Subtotal items that will not be reclassified

Items that may be reclassified to profit or loss
Exchange differences on translation of foreign operations
Foreign currency cash flow hedges:
– fair value movements
Cost of hedging
– fair value movements
Tax relating to items which may be reclassified
Subtotal items that may be reclassified

Other comprehensive income
Total comprehensive income for the year

52 weeks to 
25 January 
2020 
£m
610.2

52 weeks to 
26 January 
2019 
Restated 
£m
599.1

Notes

20 
6 

6 

2.8
(0.5)
2.3

2.0

10.5

0.1
(2.8)
9.8

12.1
622.3

18.6
(3.2)
15.4

(5.3)

73.2

0.5
(13.0)
55.4

70.8
669.9

133

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyCONSOLIDATED BALANCE SHEET

ASSETS AND LIABILITIES 
Non-current assets
Property, plant and equipment
Intangible assets
Right-of-use asset
Associates, joint venture and other investment
Defined benefit pension asset
Other financial assets
Deferred tax assets

Current assets
Inventories
Customer and other receivables
Right of return asset
Other financial assets
Cash and short term deposits

Total assets

Current liabilities
Bank loans and overdrafts
Trade payables and other liabilities
Lease liabilities
Other financial liabilities
Current tax liabilities

Non-current liabilities
Corporate bonds
Provisions
Other financial liabilities 
Lease liabilities
Other liabilities
Deferred tax liabilities

Total liabilities
NET ASSETS
TOTAL EQUITY

25 January 
2020 
£m

Notes

26 January 
2019 
Restated 
£m

9
10
11
12
20
14
6

13

14
15

16
17
11
18

19
21
18
11
17
6

578.5
44.2
852.7
5.0
133.4
48.4
55.7
1,717.9

527.6
1,315.3
24.2
1.7
86.6
1,955.4
3,673.3

(73.7)
(592.0)
(172.3)
(32.6)
(79.2)
(949.8)

(1,163.7)
(17.3)
(7.8)
(1,078.7)
(14.5)
–
(2,282.0)
(3,231.8)
441.5
441.5

564.9
42.6
943.8
5.1
125.0
41.5
41.9
1,764.8

502.8
1,285.4
23.4
9.9
156.3
1,977.8
3,742.6

(377.3)
(596.3)
(175.6)
(9.4)
(85.1)
(1,243.7)

(905.2)
(15.7)
(9.2)
(1,190.7)
(9.1)
(2.8)
(2,132.7)
(3,376.4)
366.2
366.2

The financial statements were approved by the Board of directors and authorised for issue on 19 March 2020. They were signed on its behalf by:

Lord Wolfson of Aspley Guise 
Chief Executive 

Amanda James
Group Finance Director

134

CONSOLIDATED STATEMENT OF CHANGES  
IN EQUITY

At 27 January 2018
Profit for the year
Other comprehensive  
income/(expense) for the year
Total comprehensive  
income/(expense) for the year
Share buybacks and 
commitments (Note 22)
ESOT share purchases and 
commitments (Note 25)
Shares issued by ESOT
Share option charge
Reclassified to cost of inventory
Tax recognised directly in 
equity (Note 6)
Equity dividends (Note 7)
At 26 January 2019
Profit for the year
Other comprehensive 
income/(expense) for the year
Total comprehensive 
income/(expense) for the year
Share buybacks and 
commitments (Note 22)
ESOT share purchases and 
commitments (Note 25)
Shares issued by ESOT
Share option charge
Reclassified to cost of inventory
Tax recognised directly in 
equity (Note 6)
Equity dividends (Note 7)
At 25 January 2020

Share 
premium 
account 
£m
0.9
–

Capital 
redemption 
reserve 
£m
15.4
–

Share 
capital 
£m
14.5
–

ESOT 
reserve 
£m
(231.6)
–

Cash flow 
hedge 
reserve 
£m
(42.9)
–

Foreign 
currency 
translation 
£m
3.3
–

Cost of 
hedging 
reserve 
£m
–
–

Other 
reserves 
(Note 23)  
£m
(1,443.8)
–

Retained 
earnings 
Restated 
£m
1,970.5
599.1

Total  
equity 
Restated 
£m
286.3
599.1

–

–

(0.6)

–
–
–
–

–
–
13.9
–

–

–

(0.6)

–
–
–
–

–

–

–

–
–
–
–

–
–
0.9
–

–

–

–

–
–
–
–

–

–

0.6

–
–
–
–

–

–

–

(61.9)
21.9
–
–

–
–
16.0
–

–
–
(271.6)
–

–

–

0.6

–
–
–
–

–

–

–

(94.2)
80.9
–
–

–
–
13.3

–
–
0.9

–
–
16.6

–
–
(284.9)

60.3

60.3

–

–
–
–
(21.0)

4.0
–
0.4
–

7.7

7.7

–

–
–
–
(40.5)

7.7
–
(24.7)

(5.3)

(5.3)

–

–
–
–
–

–
–
(2.0)
–

2.0

2.0

–

–
–
–
–

–
–
–

0.4

0.4

–

–
–
–
–

–
–
0.4
–

0.1

0.1

–

–
–
–
–

–

–

–

–
–
–
–

15.4

70.8

614.5

669.9

(324.2)

(324.2)

–
(6.6)
13.8
–

(61.9)
15.3
13.8
(21.0)

3.7
(215.7)
366.2
610.2

–
–
(1,443.8)
–

(0.3)
(215.7)
2,052.0
610.2

–

–

–

–
–
–
–

2.3

12.1

612.5

622.3

(300.2)

(300.2)

–
(15.4)
14.7
–

(94.2)
65.5
14.7
(40.5)

–
–
0.5

–
–
(1,443.8)

13.6
(213.6)
2,163.6

21.3
(213.6)
441.5

135

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyCONSOLIDATED CASH FLOW STATEMENT

Cash flows from operating activities
Operating profit
 Depreciation, impairment and loss on disposal of property, plant and equipment
 Depreciation on right-of-use asset and gain on exit of leases
 Amortisation of intangible assets
 Share option charge
 Share of loss of associate
 Exchange movement
 Increase in inventories and right of return asset
 Increase in customer and other receivables
 (Decrease)/increase in trade and other payables
 Net pension contributions less income statement charge
Cash generated from operations
 Corporation taxes paid
Net cash from operating activities
Cash flows from investing activities
 Additions to property, plant and equipment
 Movement in capital accruals
 Payments to acquire property, plant and equipment
 Proceeds from sale of property, plant and equipment
 Purchase of subsidiary
 Purchase of shares in associate
Net cash from investing activities
Cash flows from financing activities
 Repurchase of own shares
 Purchase of shares by ESOT
 Disposal of shares by ESOT
 (Repayment)/proceeds from unsecured bank loans
 Issue of corporate bonds
 Lease repayment
 Interest paid (including lease interest)
 Interest received
 Dividends paid (Note 7)
Net cash from financing activities
Net increase in cash and cash equivalents
Opening cash and cash equivalents
Effect of exchange rate fluctuations on cash held
Closing cash and cash equivalents (Note 30)

136

52 weeks to 
25 January 
2020 
£m

52 weeks to 
26 January 
2019 
Restated 
£m

853.9
124.9
138.1
–
14.7
0.1
1.7
(25.6)
(34.0)
(3.3)
(5.3)
1,065.2
(138.0)
927.2

(138.8)
2.4
(136.4)
0.3
(3.0)
–
(139.1)

(300.2)
(94.2)
66.9
(215.0)
250.2
(162.6)
(100.9)
0.2
(213.6)
(769.2)
18.9
34.0
–
52.9

841.1
122.3
138.0
0.3
13.8
–
(4.3)
(36.2)
(97.6)
35.8
(0.2)
1,013.0
(144.2)
868.8

(128.6)
5.4
(123.2)
0.3
–
(3.0)
(125.9)

(325.0)
(61.9)
15.8
120.0
–
(146.1)
(105.7)
0.2
(215.7)
(718.4)
24.5
8.5
1.0
34.0

GROUP ACCOUNTING POLICIES 

General Information
NEXT plc and its subsidiaries (the “Group”) is a UK based retailer which offers exciting, beautifully designed, excellent quality clothing and 
homeware. The Company is a public limited company, which is listed on the London Stock Exchange and incorporated in England and Wales and 
domiciled in the UK. The address of the registered office is Desford Road, Enderby, Leicester LE19 4AT.

Basis of Preparation
The financial statements of NEXT plc and the Group have been prepared in accordance with International Financial Reporting Standards (IFRS) 
adopted for use in the European Union and in accordance with the Companies Act 2006. The financial statements have been prepared on 
the historical cost basis except for certain financial instruments, pension assets and liabilities and share-based payment liabilities which are 
measured at fair value. As is common in the retail sector, the Group operates a weekly accounting calendar and this year the financial statements 
are for the 52 weeks to 25 January 2020 (last year 52 weeks to 26 January 2019). 

In adopting the going concern basis for preparing the financial statements, the directors have considered the business activities including the 
Group’s principal risks and uncertainties. Based on the Group’s cash flow forecasts and projections, the Board is satisfied that the Group has 
adequate  resources  to  continue  in  operational  existence  and  therefore  it  is  appropriate  to  adopt  the  going  concern  basis  in  preparing  the 
consolidated financial statements for the year ended 25 January 2020.

These policies have been consistently applied to all the years presented, unless otherwise stated. The Group applies for the first time IFRS 16 
“Leases”, IFRIC 23 “Uncertainty over Income Tax Treatments” and “Amendments to IFRS 9, IAS 39 and IFRS 7 Interest Rate Benchmark Reform”. 

Refer to pages 147 and 148 for details of the impact on adoption of these standards. 

Basis of Consolidation
The  consolidated  financial  statements  incorporate  the  financial  statements  of  NEXT  plc  (the  “Company”)  and  its  subsidiary  undertakings. 
Subsidiaries are entities over which the Group has control. Control is achieved when the Group is exposed, or has rights, to variable returns 
from its involvement with the investee and has the ability to affect those returns through its power over the investee. All intra-group assets and 
liabilities, equity, income, expenses and cash flows relating to transactions between members of the Group are eliminated in full on consolidation.

Associates and joint ventures are all entities over which the Group has significant influence but not control. Significant influence is the power 
to participate in the financial and operating policy decisions of the investee, but is not control of those policies. Investments in associates and 
joint ventures are accounted for using the equity method of accounting. Under the equity method, the investment is initially recognised at cost, 
and the carrying amount is increased or decreased to recognise the Group’s share of the change in net assets of the associate or joint venture 
after the acquisition date.

Fair Value Measurement
The Group measures financial instruments such as derivatives and non-listed equity investments at fair value at each Balance Sheet date.

The fair value is the price that would have been received to sell an asset or paid to transfer a liability in an orderly transaction between market 
participants at the measurement date. All assets and liabilities for which fair value is measured or disclosed in the financial statements are 
categorised within the fair value hierarchy described in Note 27.

Foreign Currencies
The  consolidated  financial  statements  are  presented  in  Pounds  Sterling,  which  is  the  Company’s  functional  and  presentation  currency. 
The Group includes foreign entities whose functional currencies are not Sterling. On consolidation, the assets and liabilities of those entities are 
translated at the exchange rates at the Balance Sheet date and income and expenses are translated at weighted average rates during the period. 
Translation differences are recognised in other comprehensive income.

Transactions in currencies other than an entity’s functional currency are recorded at the exchange rate on the transaction date, whilst assets and 
liabilities are translated at exchange rates at the Balance Sheet date. Exchange differences are recognised in the Income Statement, except when 
deferred in other comprehensive income as qualifying cash flow hedges.

Revenue
Revenue represents the fair value of amounts receivable for goods and services and is stated net of discounts, value added taxes and returns. 
Revenue  is  recognised  when  control  of  the  goods  or  services  are  transferred  to  the  customer  i.e.  when  the  customer  accepts  delivery  of 
those goods.

It is the Group’s policy to sell its products to the retail customer with a right to return within 14 days. The Group uses the expected value method 
to estimate the value of goods that will be returned because this method best predicts the amounts of variable consideration to which the Group 
will be entitled. A separate right of return asset is recognised on the face of the Balance Sheet which represents the right to recover product from 
the customer. The refund liability due to customers on return of their goods is recognised either as a component of trade payables and other 
liabilities (for cash payments) or as a deduction from customer receivables (for purchases using the nextpay credit facility).

137

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyGROUP ACCOUNTING POLICIES 

The Group does not operate any loyalty programmes. Deferred income in relation to gift card redemptions is estimated on the basis of historical 
redemption rates.

Online credit account interest is accrued on a time basis by reference to the principal outstanding, the provision held (where credit impaired) 
and the effective interest rate. 

Royalty income is received from franchisees and is recognised on an accruals basis in accordance with the substance of the relevant agreements.

Where third-party goods are sold on a commission basis, only the commission receivable is included in statutory revenue. To aid comparability, 
“total sales” are disclosed in the Strategic Report and in Note 1 of the financial statements. Total sales includes the full customer sales value of 
commission based sales and interest income, excluding VAT.

Dividends
Final dividends are recorded in the financial statements in the period in which they are approved by the Company’s shareholders. Interim dividends 
are recorded in the period in which they are approved and paid. 

Dividend income is recognised when the right to receive payment is established.

Property, Plant and Equipment
Property, plant and equipment are stated at cost less accumulated depreciation and impairment.

Depreciation is charged so as to write down the cost of assets to their estimated residual values over their remaining useful lives on a straight-line 
basis. Estimated useful lives and residual values are reviewed at least annually. 

Estimated useful lives are summarised as follows:

Freehold and long leasehold property 

50 years

Plant and equipment 

6 – 25 years

Leasehold improvements 

the period of the lease, or useful life if shorter

Goodwill
Goodwill arises on the acquisition of subsidiaries and represents the excess of the consideration transferred over the fair value of the identifiable 
net assets acquired. Goodwill is initially measured at cost, being the excess of the acquisition cost over the Group’s interest in the assets and 
liabilities recognised. Goodwill is not amortised, but is tested for impairment annually or whenever there is an indication of impairment. For the 
purposes of impairment testing, goodwill acquired is allocated to the Cash Generating Unit (CGU) that is expected to benefit from the synergies 
of the combination. The carrying value of the CGU containing the goodwill is compared to the recoverable amount, which is the higher of value 
in use and the fair value less costs of disposal. Any impairment is recognised immediately as an expense and is not subsequently reversed.

Other Intangible Assets
Other intangible assets relate to brand names and trademarks obtained on acquisition which were initially recognised at fair value. They are 
amortised on a straight-line basis over their expected useful lives of 5–10 years.

Other  intangible  assets  are  reviewed  for  impairment  whenever  events  or  changes  in  circumstances  indicate  their  carrying  value  may  not 
be recoverable.

Investments 
Investments in subsidiary companies (Parent Company only) are stated at cost, subject to review for impairment.

Impairment – non-financial assets
The  carrying  values  of  non-financial  assets  (excluding  goodwill)  are  reviewed  quarterly  to  determine  whether  there  is  any  indication  of 
impairment. If any impairment loss arises, the asset value is adjusted to its estimated recoverable amount and the difference is recognised in 
the Income Statement. The recoverable amount is determined for an individual asset, unless the asset does not generate cash inflows that are 
largely independent of those from other assets or groups of assets. An asset’s recoverable amount is the higher of an asset’s or CGU’s fair value 
less costs of disposal and its value in use.

In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects the 
current market assessments of the time value of money and the risks specific to the asset. In determining fair value less costs of disposal, recent 
market transactions are taken into account. If no such transactions can be identified, an appropriate valuation model is used

138

Inventories 
Inventories (stocks) are valued at the lower of standard cost or net realisable value. Net realisable value is based on estimated selling prices less 
further costs to be incurred to disposal. Where hedge accounting applies, an adjustment is applied such that the cost of stock reflects the hedged 
exchange rate.

Financial instruments – initial recognition and subsequent measurement
A financial instrument is any contract that gives rise to a financial asset in one entity and a financial liability or equity instrument in another entity.

Financial assets

Financial assets are classified, at initial recognition, and subsequently measured at amortised cost, Fair Value through Other Comprehensive 
Initial recognition and measurement
Income (FVOCI) or Fair Value through Profit or Loss (FVPL).The classification is based on two criteria: 

•  the Group’s business model for managing the assets; and 

•  whether the instruments’ contractual cash flows represent “Solely Payments of Principal and Interest” on the principal amount outstanding 

(the “SPPI criterion”).

A summary of the Group’s financial assets is as follows:

Financial assets
Derivatives not designated as hedging instruments
Derivatives designated as hedging instruments
Customer and other receivables
Cash and short term deposits
Non-listed equity instruments 

Classification under IFRS 9
Fair value through profit or loss
Fair value – hedging instrument
Amortised cost – hold to collect business model and SPPI met
Amortised cost
Fair value through OCI

Under IFRS 9 the Group initially measures a financial asset at its fair value plus directly attributable transaction costs, unless the asset is classified 
as FVPL. Transaction costs of financial assets carried at FVPL are expensed in the Income Statement. Further details on the accounting for 
customer and other receivables is included in Note 13.

For details on hedge accounting refer to Note 28.

A summary of the subsequent measurement of financial assets is set out below.
Subsequent measurement
Financial assets at FVPL

Subsequently  measured  at  fair  value.  Net  gains  and  losses,  including  any  interest  or 
dividend income, are recognised in profit or loss.

Financial assets at amortised cost

Equity instruments at FVOCI

Subsequently measured at amortised cost using the effective interest rate (EIR) method. 
The amortised cost is reduced by impairment losses. Interest income, impairment or 
gain or loss on derecognition are recognised in profit or loss.

These  assets  are  subsequently  measured  at  fair  value.  Dividends  are  recognised  as 
income in profit or loss unless the dividend clearly represents recovery of part of the 
cost of investment, in which case they are recognised in OCI. Other net gains and losses 
are recognised in OCI and never reclassified to profit or loss.

The Group has designated its non-listed equity investments as held at fair value through OCI because these are investments that the Group 
intends to hold for long term strategic purposes.

A financial asset is derecognised primarily when:
Derecognition
•  the rights to receive cash flows from the asset have expired; 

•  the Group has transferred its rights to receive cash flows from the asset or has assumed an obligation to pay the received cash flows in full 
without material delay to a third-party under a “pass-through” arrangement; and either a) the Group has transferred substantially all the 
risks and rewards of the asset, or b) the Group has neither transferred nor retained substantially all the risks and rewards of the asset, but has 
transferred control of the asset; or 

•  the Group has taken actions not to pursue collection, for example in instances of bankruptcy or individual voluntary arrangement.

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The Group recognises an allowance for expected credit losses (ECLs) for all debt instruments not held at FVPL. The most significant financial 
Impairment – financial assets
assets of the Group are its trade receivables, which are referred to as “customer and other receivables”. ECLs are based on the difference 
between the contractual cash flows due in accordance with the contract and all the cash flows that the Group expects to receive, discounted at 
an approximation of the original effective interest rate. For further details on the accounting for ECLs on customer and other receivables refer 
to Note 13.

Financial liabilities

The Group has classified its financial liabilities as follows:
Initial recognition and measurement
Financial liabilities
Derivatives not designated as hedging instruments
Derivatives designated as hedging instruments
Interest-bearing loans and borrowings:
 Corporate bonds
 Bank loans and overdrafts
Trade and other payables

Classification under IFRS 9
Fair value through profit or loss
Fair value – hedging instrument

Amortised cost – designated in hedge relationships
Amortised cost
Amortised cost

All financial liabilities are recognised initially at fair value and, in the case of loans and borrowings and payables, net of directly attributable 
transaction costs.

A summary of the subsequent measurement of financial liabilities is set out below. 
Subsequent measurement
Financial liabilities at FVPL

Subsequently measured at fair value. Gains and losses are recognised in the Income Statement.

Loans and borrowings

Corporate bonds

Subsequently measured at amortised cost using the EIR method. The EIR amortisation is included in finance 
costs in the Income Statement.

Subsequently  measured  at  amortised  cost  and  adjusted  where  hedge  accounting  applies  (see  interest  rate 
derivatives on page 142. Accrued interest is included within other creditors and accruals. 

A financial liability is derecognised when the obligation under the liability is discharged, cancelled or expires. When an existing financial liability 
Derecognition
is replaced by another from the same lender on substantially different terms, or the terms of an existing liability are substantially modified, such 
an exchange or modification is treated as the de-recognition of the original liability and the recognition of a new liability. The difference in the 
respective carrying amounts is recognised in the Income Statement.

Offsetting of financial instruments
Financial  assets  and  financial  liabilities  are  offset  and  the  net  amount  is  reported  in  the  Balance  Sheet  if  there  is  a  currently  enforceable 
legal right to offset the recognised amounts and there is an intention and ability to settle on a net basis, to realise the assets and settle the 
liabilities simultaneously. 

Customer and Other Receivables 
Customer receivables are outstanding customer balances less an allowance for impairment. Customer receivables are recognised when the 
Group becomes party to the contract which happens when the goods are despatched. They are derecognised when the rights to receive the 
cash flows have expired e.g. due to the settlement of the outstanding amount or where the Group has transferred substantially all the risks 
and rewards associated with that contract. Other trade receivables are stated at invoice value less an allowance for impairment. Customer and 
other receivables are subsequently measured at amortised cost as the business model is to collect contractual cash flows and the debt meets 
the SPPI criterion. 

Impairment 
In accordance with the accounting policy for impairment – financial assets, the Group recognises an allowance for ECLs for customer and other 
receivables. IFRS 9 requires an impairment provision to be recognised on origination of a customer advance, based on its ECL. 

The Group has taken the simplification available under IFRS 9 paragraph 5.5.15 which allows the loss amount in relation to a trade receivable 
to be measured at initial recognition and throughout its life at an amount equal to lifetime ECL. This simplification is permitted where there is 
either no significant financing component (such as customer receivables where the customer is expected to repay the balance in full prior to 
interest accruing) or where there is a significant financing component (such as where the customer expects to repay only the minimum amount 
each month), but the directors make an accounting policy choice to adopt the simplification. Adoption of this approach means that Significant 
Increase in Credit Risk (SICR) and Date of Initial Recognition (DOIR) concepts are not applicable to the Group’s ECL calculations.

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Customer and Other Receivables 
Impairment 
Lifetime ECLs are the ECLs that result from all possible default events over the expected life of a financial instrument.

(continued) 
ECL is the product of the probability of default (PD), exposure at default (EAD) and loss given default (LGD), discounted at the original EIR. 
The assessment of credit risk and the estimation of ECL are required to be unbiased, probability-weighted and should incorporate all available 
information relevant to the assessment, including information about past events, current conditions and reasonable and supportable forecasts 
of economic conditions at the reporting date. The forward-looking aspect of IFRS 9 requires considerable judgement as to how changes in 
economic factors might affect ECLs.

(continued)

IFRS 9 “Financial instruments” paragraph 5.5.20 ordinarily requires an entity to not only consider a loan, but also the undrawn commitment and 
the ECL in respect of the undrawn commitment, where its ability to cancel or demand repayment of the facility does not limit its exposure to 
the credit risk of the undrawn element. However, the guidance in IFRS 9 on commitments relates only to commitments to provide a loan (that is, 
a commitment to provide financial assets, such as cash) and excludes from its scope rights and obligations from the delivery of goods as a result 
of a contract with a customer within the scope of IFRS 15 “Revenue from contracts with customers” (that is, a sales commitment). Thus, the sales 
commitment (unlike a loan commitment) is not a financial instrument, and therefore the impairment requirements in IFRS 9 do not apply until 
delivery has occurred and a receivable has been recognised.

Impairment charges in respect of customer receivables are recognised in the Income Statement within “Impairment losses on customer and 
other receivables”.

Delinquency is taken as being in arrears and credit impaired is taken as being the loan has defaulted, which is considered to be the point at which 
the debt is passed to an internal or external Debt Collection Agency (DCA) and a default registered to a Credit Reference Agency (CRA), or any 
debt 90 days past due. Delinquency and default are relevant for the estimation of ECL, which segments the book by customer indebtedness, 
banded into very low risk, low risk, medium risk and high risk, by arrears stage.

Financial assets are written off when there is no reasonable expectation of recovery, such as when a customer fails to engage in a repayment 
plan with the Group. If recoveries are subsequently made after receivables have been written off, they are recognised in profit or loss.

The key assumptions in the ECL calculation are:

PD: 

EAD: 

LGD: 

 “Probability of Default” is an estimate of the likelihood of default over the expected lifetime of the debt. NEXT has assessed the expected 
lifetime of customer receivables and other trade receivables, based on historical payment practices. The debt is segmented by arrears 
stage, Experian’s Consumer Indebtedness Index (a measure of customers’ affordability) and expected time of default.

 “Exposure at Default” is an estimate of the exposure at that future default date, taking into account expected changes in the exposure 
after the reporting date, i.e. repayments of principal and interest, whether scheduled by the contract or otherwise and accrued interest 
from missed payments. This is stratified by arrears stage, Experian’s Consumer Indebtedness Index and expected time of default.

 “Loss Given Default” is an estimate of the loss arising in the case where a default occurs at a given time. It is based on the difference 
between  the  contractual  cash  flows  due  and  those  that  NEXT  would  expect  to  receive,  discounted  at  the  original  EIR.  It  is  usually 
expressed as a percentage of the EAD. NEXT includes all cash collected over five years from the point of default.

The Group uses probability weighted economic scenarios that are integrated into the model, in order to evaluate a range of possible outcomes as 
is required by IFRS 9. The inputs and models used for the ECLs may not always capture all characteristics of the market at the Balance Sheet date. 
To reflect this, qualitative adjustments or overlays are made, based on external data, historical performance and future expected performance. 

Other Financial Assets and Liabilities:  
Derivative Financial Instruments and Hedge Accounting
Derivative financial instruments (“derivatives”) are used to manage risks arising from changes in foreign currency exchange rates relating to the 
purchase of overseas sourced products, overseas sales and changes in interest rates relating to the Group’s debt. In accordance with its treasury 
policy, the Group does not enter into derivatives for speculative purposes. Foreign currency and interest rate derivatives are stated at their fair 
value, being the estimated amount that the Group would receive or pay to terminate them at the Balance Sheet date based on prevailing foreign 
currency and interest rates.

The Group designates certain derivatives as either:

a.  Hedges of fair value of recognised assets or liabilities or a firm commitment (fair value hedge); or

b.  Hedges of a particular risk associated with a recognised asset or liability or a highly probable forecast transaction (cash flow hedge).

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Hedge documentation
At the inception of a hedge relationship, the Group formally designates and documents the hedge relationship to which it wishes to apply hedge 
accounting and the risk management objective and strategy for undertaking the hedge.

Beginning 28 January 2018 (i.e. under IFRS 9 “Financial instruments”), the documentation includes identification of the hedging instrument, 
the  hedged  item,  the  nature  of  the  risk  being  hedged  and  how  the  Group  will  assess  whether  the  hedging  relationship  meets  the  hedge 
effectiveness requirements (including the analysis of sources of hedge ineffectiveness and how the hedge ratio is determined).

A hedging relationship qualifies for hedge accounting if it meets all of the following effectiveness requirements:

•  There is an “economic relationship” between the hedged item and the hedging instrument.

•  The effect of the credit risk does not “dominate the value changes” that result from the economic relationship.

•  The hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged items that the Group actually hedges 

and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of the hedged item.

Interest rate derivatives – fair value hedges
The Group uses interest rate derivatives to hedge part of the interest rate risk associated with the Company’s corporate bonds. The carrying 
values of the relevant bonds are adjusted only for changes in fair value attributable to the interest rate risk being hedged. The adjustment is 
recognised in the Income Statement and is offset by movements in the fair value of the derivatives.

For fair value hedges relating to items carried at amortised cost, any adjustment to the carrying value is amortised through profit or loss over the 
remaining term of the hedge using the EIR method. The EIR amortisation may begin as soon as an adjustment exists and no later than when the 
hedged item ceases to be adjusted for changes in its fair value attributable to the risk being hedged.

If the hedged item is derecognised, the unamortised fair value is recognised immediately in profit or loss.

Foreign currency derivatives – cash flow hedges
The effective portion of the gain or loss on the hedging instrument is recognised in OCI in the cash flow hedge reserve, while any ineffective 
portion is recognised immediately in the Income Statement. The cash flow hedge reserve is adjusted to the lower of the cumulative gain or loss 
on the hedging instrument and the cumulative change in fair value of the hedged item.

The Group uses forward currency and option contracts as hedges of its exposure to foreign currency risk in forecast transactions and firm 
commitments. Where forward contracts are used to hedge forecast transactions, the Group designates the change in fair value relating to both 
the spot and forward components as the hedging instrument. The ineffective portion relating to foreign currency contracts is recognised as 
other gains/losses in the Income Statement.

The fair value of option contracts are divided into two portions:

•  the intrinsic value – which is determined by the difference between the strike price and the current market price of the underlying; and

•  the time value – which is the remaining value of the option which reflects the volatility of the price of the underlying and the time remaining 

to maturity. 

Beginning  28  January  2018  (i.e.  under  IFRS  9  “Financial  instruments”),  the  Group  designates  the  intrinsic  value  of  foreign  currency  options 
as hedging instruments for hedging relationships entered into from 28 January 2018. The intrinsic value is determined with reference to the 
relevant spot market exchange rate. Changes in the time value of the options that relate to the hedged item are deferred in the cost of hedging 
reserve and recognised against the related hedge transaction when it occurs.

The amounts accumulated in the cash flow hedge reserve are accounted for depending on the nature of the underlying hedged transaction. 
If the hedged transaction subsequently results in the recognition of a non-financial item, the amount accumulated in equity is removed from 
the separate component of equity and included in the initial cost for the carrying amount of the hedged asset or liability. The deferred amounts 
are ultimately recognised in profit or loss as the hedged item affects profit or loss (e.g. when inventory impacts cost of sales). This is not a 
reclassification adjustment and will not be recognised in OCI for the period. This also applies where the hedged forecast transaction of a non-
financial asset or non-financial liability subsequently becomes a firm commitment for which fair value hedge accounting is applied.

For any other cash flow hedges, the amount accumulated in OCI is reclassified to profit or loss as a reclassification adjustment in the same period 
or periods during which the hedged cash flows affect profit or loss.

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Cash and Cash Equivalents
For  the  purposes  of  the  Consolidated  Cash  Flow  Statement,  cash  and  cash  equivalents  consist  of  cash  and  short  term  deposits,  less  bank 
overdrafts which are repayable on demand. Short term deposits are those with an original maturity of three months or less. Refer to Note 30 of 
the financial statements.

Pension Arrangements
The Group provides pension benefits which include both defined benefit and defined contribution arrangements. Pension assets are held in 
separate trustee administered funds and the Group also provides other, unfunded, pension benefits to certain members.

The  cost  of  providing  benefits  under  the  defined  benefit  and  unfunded  arrangements  are  determined  separately  for  each  plan  using  the 
projected unit credit method, with actuarial valuations being carried out at each Balance Sheet date by external actuaries. The present value 
of the defined benefit obligation is determined by discounting the estimated future cash outflows using interest rates of high quality corporate 
bonds that are denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating to the terms of 
the related pension obligation. A net pension asset is only recognised to the extent that it is expected to be recoverable in the future through a 
cash refund or a reduction in future payments.

The current service cost of the defined benefit plan is recognised in the Income Statement as an employee benefit expense. The net interest cost 
is calculated by applying the discount rate to the net balance of the defined benefit obligation and the fair value of the plan assets. 

Actuarial  gains  and  losses  arising  from  experience  adjustments  and  changes  in  actuarial  assumptions  are  charged  or  credited  to  other 
comprehensive income in the period in which they arise.

The cost of defined contribution schemes is recognised in the Income Statement as incurred. The Group has no further payment obligations once 
the contributions have been paid. 

Share-based Payments
The fair value of employee share options is calculated when they are granted using a Black-Scholes model and the fair value of equity-settled 
LTIP awards is calculated at grant using a Monte Carlo model. The resulting cost is charged in the Income Statement, as an employee benefit 
expense, over the vesting period of the option or award together with a corresponding increase in equity. The cumulative expense recognised 
is the Group’s best estimate of the number of equity instruments that will ultimately vest. The expense or credit in the Income Statement for a 
period represents the movement in cumulative expense recognised as at the beginning and end of that period.

Service and non-service performance conditions are not taken into account when determining the grant date fair value of awards, but the 
likelihood of the conditions being met is assessed as part of the Group’s best estimate of the number of equity instruments that will ultimately 
vest. Market performance conditions are reflected within the grant date fair value.

No expense is recognised for awards that do not ultimately vest because of non-market performance and/or service conditions that have not 
been met. When awards include a market or non-vesting condition, the transactions are treated as vested irrespective of whether the market or 
non-vesting condition is satisfied, provided that all other performance and/or service conditions are met.

The social security contributions payable in connection with the grant of the share options or LTIP award is considered an integral part of the 
grant itself, and the charge is treated as a cash-settled transaction. For cash-settled awards, the fair value of the liability is determined at each 
Balance Sheet date and the cost is recognised in the Income Statement over the vesting period. 

Taxation
Taxation, comprised of current and deferred tax, is charged or credited to the Income Statement unless it relates to items recognised in other 
comprehensive income or directly in equity. In such cases, the related tax is also recognised in other comprehensive income or directly in equity.

Current tax liabilities are measured at the amount expected to be paid, based on tax rates and laws that are enacted or substantively enacted at 
the Balance Sheet date.

Deferred tax is accounted for using the Balance Sheet liability method on temporary differences between the tax bases of assets and liabilities 
and their carrying amounts. It is calculated using rates of taxation enacted or substantively enacted at the Balance Sheet date which are expected 
to apply when the asset or liability is settled.

Deferred tax liabilities are generally recognised for all taxable temporary differences. Deferred tax assets are only recognised to the extent that it 
is probable that taxable profits will be available against which deductible temporary differences can be utilised. Deferred tax is not recognised in 
respect of investments in subsidiaries and associates where the reversal of any taxable temporary differences can be controlled and are unlikely 
to reverse in the foreseeable future. Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset and there is 
an intention to settle the balances on a net basis.

Tax provisions are recognised when there is a potential exposure under changes to international tax legislation. Management uses professional 
advisers and in-house tax experts to determine the amounts to be provided. 

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Share Buybacks
The Group has regularly returned surplus cash to shareholders through share buybacks. Shares purchased for cancellation are deducted from 
retained earnings at the total consideration paid or payable. The Company also uses contingent share purchase contracts and irrevocable closed 
period buyback programmes; the obligation to purchase shares is recognised in full at the inception of the contract, even when that obligation is 
conditional on the share price. Any subsequent reduction in the obligation caused by the expiry or termination of a contract is credited back to 
equity at that time. No gain or loss is recognised in profit or loss on the purchase, sale, issue or cancellation of the Group’s own equity instruments. 

Shares Held by ESOT
The NEXT Employee Share Ownership Trust (ESOT) provides for the issue of shares to Group employees, principally under share option schemes. 
Shares in the Company held by the ESOT are included in the Balance Sheet at cost, including any directly attributable incremental costs, as a 
deduction from equity. 

Provisions
A provision is recognised where the Group has a present obligation (legal or constructive) as a result of a past event and it is probable that 
an outflow of economic benefits will be required to settle the obligation. Provisions are measured at the present value of the expenditures 
expected to be required to settle the obligation using a pre-tax rate that reflects current market assessments of the time value of money and the 
risks specific to the obligation. When discounting is used, the increase in the provision due to the passage of time is recognised as a finance cost.

Lease Accounting 
Group as lessee 
At inception of a contract the Group assesses whether the contract is or contains a lease. A lease is present where the contract conveys, over a 
period of time, the right to control the use of an identified asset in exchange for consideration. 

Where a lease is identified the Group recognises a right-of-use asset and a corresponding lease liability, except for short-term leases (defined as 
leases with a lease term of 12 months or less) and leases of low value assets. 

Lease liability – initial recognition
The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date. The lease 
payments are discounted at the Group’s incremental borrowing rate.

Lease payments included in the measurement of the lease liability comprise:

•  fixed lease payments (including in-substance fixed payments), less any lease incentives;

•  variable  lease  payments  such  as  those  that  depend  on  an  index  or  rate  (such  as  RPI),  initially  measured  using  the  index  or  rate  at  the 

commencement date;

•  the amount expected to be payable by the lessee under residual value guarantees;

•  the exercise price of purchase options where the Group is reasonably certain to exercise the options; and

•  payments of penalties for terminating the lease, if the lease term reflects the exercise of an option to terminate the lease.

The lease liability is presented as a separate line in the Consolidated Balance Sheet, split between current and non-current liabilities.

Lease liability – subsequent measurement
The lease liability is subsequently measured by increasing the carrying amount to reflect interest on the lease liability (using the effective interest 
method) and by reducing the carrying amount to reflect the lease payments made.

Lease liability – re-measurement
The lease liability is re-measured where:

•  there is a change in the assessment of exercise of a purchase option, in which case the lease liability is re-measured by discounting the revised 

lease payments using a revised discount rate or;

•  the lease payments change due to changes in an index or rate or a change in expected payment under a guaranteed residual value, in which 
cases the lease liability is re-measured by discounting the revised lease payments using the initial discount rate (unless the lease payments 
change is due to a change in a floating interest rate, in which case a revised discount rate is used) or;

•  the lease contract is modified and the lease modification is not accounted for as a separate lease, in which case the lease liability is re-measured 

by discounting the revised lease payments using a revised discount rate.

When the lease liability is re-measured, an equivalent adjustment is made to the right-of-use asset unless its carrying amount is reduced to zero, 
in which case any remaining amount is recognised in profit or loss.

Where the lease liability is denominated in a foreign currency it is retranslated at the Balance Sheet date with foreign exchange gains and losses 
recognised in profit or loss.

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Right-of-use asset – initial recognition
The  right-of-use  asset  comprises  the  initial  measurement  of  the  corresponding  lease  liability,  lease  payments  made  at  or  before  the 
commencement date and any initial direct costs. They are subsequently measured at cost less accumulated depreciation and impairment losses.

Where the Group has an obligation for costs to dismantle and remove a leased asset, restore the site on which it is located or restore the 
underlying asset to the condition required by the terms and conditions of the lease, a provision is recognised and measured under IAS 37. 
The costs are included in the related right-of-use asset, unless those costs are incurred to produce inventories.

The right-of-use asset is presented as a separate line in the Balance Sheet.

Right-of-use asset – subsequent measurement
Right-of-use assets are depreciated over the shorter of the lease term and useful life of the underlying asset.

Impairment
The Group applies IAS 36 to determine whether a right-of-use asset is impaired and accounts for any identified impairment loss as described in 
the ‘Impairment – non-financial assets’ policy. 

Variable rents that do not depend on an index or rate are not included in the measurement of the lease liability and the right-of-use asset. 
The related payments are recognised as an expense in the period in which the event or condition that triggers those payments occurs.

As a practical expedient, IFRS 16 permits a lessee not to separate non-lease components, and instead account for any lease and associated non-
lease components as a single arrangement. The Group has not used this practical expedient.

Short term leases and low value assets
For these leases, the Group recognises the lease payments as an operating expense on a straight-line basis over the term of the lease unless 
another systematic basis is more representative of the time pattern in which economic benefits from the leased assets are consumed. 

The Group as lessor
The Group enters into lease agreements as a lessor with respect to some of its properties. 

Leases for which the Group is a lessor are classified as finance or operating leases. Whenever the terms of the lease transfer substantially all 
the risks and rewards of ownership to the lessee, the contract is classified as a finance lease. All other leases are classified as operating leases.

When the Group is an intermediate lessor, it accounts for the head lease and the sublease as two separate contracts. The sublease is classified 
as a finance or operating lease by reference to the right-of-use asset arising from the head lease.

Rental income from operating leases is recognised on a straight-line basis over the term of the relevant lease. Initial direct costs incurred in 
negotiating and arranging an operating lease are added to the carrying amount of the leased asset and recognised on a straight-line basis over 
the lease term.

Amounts  due  from  lessees  under  finance  leases  are  recognised  as  receivables  at  the  amount  of  the  Group’s  net  investment  in  the  leases. 
Finance  lease  income  is  allocated  to  accounting  periods  so  as  to  reflect  a  constant  periodic  rate  of  return  on  the  Group’s  net  investment 
outstanding in respect of the leases.

Major Sources of Estimation Uncertainty and Judgement
The  preparation  of  the  financial  statements  requires  estimations  and  assumptions  to  be  made  that  affect  the  reported  values  of  assets, 
liabilities, revenues and expenses. Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates 
are recognised in the year in which the estimate is revised and in any future years affected.

In applying the Group’s accounting policies described above, the directors have identified that the following areas are the key estimates that have 
a significant risk of resulting in a material adjustment to the carrying value of assets and liabilities in the next financial year.

Expected credit losses on Online customer and other receivables
The provision for the allowance for expected credit losses (refer to Note 13) is calculated using a combination of internally and externally sourced 
information, including future default levels (derived from historical defaults overlaid by macro-economic assumptions), future cash collection 
levels (derived from past trends), arrears stage and customer indebtedness and other credit data. 

Once a customer receivable has defaulted, there is limited sensitivity associated with credit risk. Prior to default, the greatest sensitivity relates 
to the ability of customers to afford their payments (impacting the Probability of Default (PD) and the Exposure at Default (EAD)) and to the 
expected level of cash collectable following default (impacting the Loss Given Default (LGD)).

Deterioration in the ability of customers to afford their payments will cause an increase in PD and EAD. Management have sensitised the impact 
of a change in customer affordability on the PD and EAD by using a 10% deterioration and 10% improvement of Experian’s average Customer 
Indebtedness Index. This results in a £9.0m increase and £9.0m decrease, respectively, in the allowance for Expected Credit Losses (ECL). The choice 
of a 10% change for the determination of sensitivity represents a reasonable, but not extreme, variation in typical customer indebtedness.

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Major Sources of Estimation Uncertainty and Judgement 
Expected credit losses on Online customer and other receivables 
A 2% movement upwards (or downwards) in the expected rate of cash collectable following default reduces (or increases) the allowance for ECL 
by £2.0m. The choice of a 2% change for the determination of sensitivity represents a reasonable, but not extreme variation in the collection rate.

(continued) 

(continued)

In  the  five  weeks  following  the  year  end  date,  £0.2bn  of  the  £1.2bn  NEXT  customer  and  other  trade  receivables  has  been  recovered. 
Management estimate that a further £0.1bn will be recovered by the date of signing of these financial statements.

Net realisable value of inventories
The selling prices of inventory are estimated to determine the net realisable value of inventory. Historical sales patterns and post year end 
trading performance are used to determine these. A 2% change in the volume of inventories going to clearance would impact the net realisable 
value by circa £4m. A 2% change in the level of markdown applied to the selling price would impact the value of inventories going to clearance 
by circa £6m.

Defined benefit pension valuation
Changes in assumptions. Advice is taken from a qualified actuary to determine appropriate assumptions at each Balance Sheet date. The actuarial 
valuation  involves  making  assumptions  about  discount  rates,  mortality  rates  and  future  pension  increases.  Due  to  the  complexity  of  the 
valuation, the underlying assumptions and the long term nature of these plans, such estimates are subject to significant uncertainty. A sensitivity 
analysis is shown in Note 20. In determining the appropriate discount rate, management considers the interest rates of high quality UK corporate 
bonds, with extrapolated maturities corresponding to the expected duration of the obligation. The mortality rate is based on publicly available 
mortality tables. 

Significant judgements
Significant judgements, apart from those involving estimations, that are applied in the preparation of the consolidated financial statements are 
discussed below:

Leases 
Management exercises judgement in determining the lease term on its lease contracts. Within its lease contracts, particularly those in respect of 
its retail business, break options are included to provide operational and financial security should store performance be different to expectations. 
At inception of a lease, management will typically assess the lease term as being the full lease term as such break options are not typically 
considered reasonably certain to be exercised.

As  stated  in  the  accounting  policies,  the  discount  rate  used  to  calculate  the  lease  liability  is  based  on  the  incremental  borrowing  rate. 
Incremental borrowing rates are determined monthly and depend on the lease term, currency and start date of the lease. The incremental 
borrowing rate is determined based on a series of inputs including: the risk free rate based on government bond rates; country specific risk 
and NEXT bond yields. The impact of an increase of 0.5% on the discount rate applied to the 2020 right-of-use asset, depreciation charge, lease 
liability and finance cost is presented below.

Right-of-use asset
Depreciation 
Lease liability 
Finance cost

£50m decrease
£10m decrease
£35m decrease
£6m increase

Financial instruments
The Group has recognised that the value of Financial Instruments and related hedging activity is material to the accounts and relates to a 
potentially complex area of financial reporting. As a consequence this has been identified as a Key audit matter by the Auditors and an Area of 
Focus for the Audit Committee. These instruments are valued on a marked to market basis and are therefore valued with reference to market 
inputs rather than directly observable market values and with limited or no management judgement or estimation required. 

146

Adoption of new accounting standards, interpretations and amendments
For the financial period ended 25 January 2020 the Group has adopted IFRS 16 “Leases” for the first time and early adopted the “Amendments to 
IFRS 9, IAS 39 and IFRS 7 Interest Rate Benchmark Reform” issued in September 2019. The nature and effect of these changes is disclosed below. 
Several other amendments and interpretations apply for the first time in 2020, but do not have an impact on the financial statements of the 
Group. The Group has not early adopted any other standard, interpretation or amendment that has been issued but is not effective.

IFRS 16 “Leases”
The Group applies, for the first time, IFRS 16 “Leases”. Several other amendments and interpretations apply for the first time in 2020, but do not 
have an impact on the consolidated financial statements of the Group.

IFRS 16 is effective for all accounting periods beginning on or after 1 January 2019. The Group applied IFRS 16 retrospectively, restating prior 
year comparatives. It applied the practical expedient to grandfather the definition of a lease on transition and apply the recognition exemption 
for both short term and low value leases. 

Restating the 2018/19 financial statements upon transition, NEXT recognised an opening right-of-use asset of £948.9m and a lease liability of 
Impact to financial statements
£1,379.6m. Including adjustments for working capital which existed under IAS 17, the retained earnings of the Group on transition reduced by 
£196.3m. This adjustment did not cause any hindrance to the distribution of dividends to shareholders.

The most significant lease liabilities relate to property and in particular the retail store portfolio. The lease liability under IFRS 16 is lower than 
that shown in the operating lease commitment note previously presented (in accordance with IAS 17) primarily due to the discounting of the 
future payments.

The opening right-of-use asset is lower than the opening lease liability as it includes lease incentives received and reflects the higher depreciation 
of the right-of-use asset compared to the reduction on the lease liability and accrued interest over the same period of time.

The Income Statement reflected an increase to profit before taxation for the year ending January 2020 of £20.0m (2019: £10.7m). Operating profit 
increased by £81.8m (2019: £79.1m) as the depreciation on right-of-use assets was lower than the IAS 17 rental charge. Interest costs charged 
to the Income Statement increased by £61.8m (2019: £68.4m) with the addition of higher finance costs on the newly recognised lease liability. 
The adoption of IFRS 16 did not impact the Group’s effective tax rate.

There was no impact on cash flows, although the presentation of the Cash Flow Statement changed significantly, with an increase in net cash 
inflows from operating activities of £224.4m (2019: £214.5m) offset by an increase in net cash outflows from financing activities of £224.4m 
(2019: £214.5m). Disclosure of the transitional impact on adoption of IFRS 16 is presented in Note 32.

IFRIC 23
The Group adopted IFRIC 23 on 27 January 2019. The interpretation explains how to recognise and measure deferred and current income tax 
assets and liabilities where there is uncertainty over the tax position. In particular it addresses;

•  how to determine the appropriate unit of account, and that each uncertain tax treatment should be considered separately or together as a 

group, depending on which approach better predicts the resolution of the uncertainty

•  that the entity should assume a tax authority will examine the uncertain tax treatments and have full knowledge

•  that the entity should reflect the effect of the uncertainty in its income tax accounting when it is not probable that the tax authorities will 

accept that treatment 

•  that the impact of the uncertainty should be measured using either the most likely amount or the expected value method, depending on 

which method better predicts the resolution of the uncertainty

•  that the judgements and estimates made must be reassessed whenever circumstances have changed or there is new information that affects 

the judgements

The adoption of this interpretation did not have a material impact on the Group’s financial statements.

147

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyGROUP ACCOUNTING POLICIES 

Amendments to IFRS 9, IAS 39 and IFRS 7 Interest Rate Benchmark Reform
The Group has elected to early adopt the ‘Amendments to IFRS 9, IAS 39 and IFRS 7 Interest Rate Benchmark Reform’ issued in September 2019. 
In accordance with the transition provisions, the amendments have been adopted retrospectively to hedging relationships that existed at the 
start of the reporting period or were designated thereafter.

The amendments provide temporary relief from applying specific hedge accounting requirements to hedging relationships directly affected 
by IBOR reform. The reliefs have the effect that IBOR reform should not generally cause hedge accounting to terminate. However, any hedge 
ineffectiveness should continue to be recorded in the income statement. Furthermore, the amendments set out triggers for when the reliefs will 
end, which include the uncertainty arising from interest rate benchmark reform no longer being present. The Group has set up a project team 
to monitor and assess developments.

In summary, the reliefs provided by the amendments that apply to the Group are:

• 

In assessing whether the hedge is expected to be highly effective on a forward-looking basis, the Group has assumed that the GBP LIBOR 
interest rate on which the cash flows of the interest rate swap that hedges fixed-rate debt is not altered by IBOR reform.

•  The Group has assessed whether the hedged GBP LIBOR risk component is a separately identifiable risk only when it first designates fixed rate 

debt within a hedge relationship and not on an ongoing basis. 

Note 28 discloses the uncertainty arising from IBOR reform for hedging relationships for which the Group applied the reliefs.

Alternative performance measures (APMs)
Management exercises judgement in determining the adjustments to apply to IFRS measurements in order to derive suitable APMs. As set out 
on page 56, APMs are used as management believe these measures provide additional useful information on the underlying trends, performance 
and position of the Group. These measures are used for performance analysis. The APMs are not defined by IFRS and therefore may not be 
directly comparable with other companies’ APMs. These measures are not intended to be a substitute for, or superior to, IFRS measurements.

148

NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
1. Segmental Analysis
The  Group’s  operating  segments  are  determined  based  on  the  Group’s  internal  reporting  to  the  Chief  Operating  Decision  Maker  (CODM). 
The CODM has been determined to be the Group Chief Executive, with support from the Board. The performance of operating segments is 
assessed on profits before interest and tax, excluding equity-settled share option charges recognised under IFRS 2 “Share-based payment”, 
IFRS 16 “Leases” and unrealised gains or losses on derivatives which do not qualify for hedge accounting. 

The Property Management segment holds properties and property leases which are sublet to other segments and external parties. The NEXT 
International  Retail  segment  comprises  franchise  and  wholly  owned  stores  overseas.  International  online  sales  are  included  in  the  NEXT 
Online segment.

Where third-party branded goods are sold on a commission basis, only the commission receivable is included in statutory revenue. “Total sales” 
represents the full customer sales value of commission based sales and interest income, excluding VAT. Under IFRS 15, total sales have also been 
adjusted for customer delivery charges, income received from printed publications, promotional discounts, Interest Free Credit commission 
costs and unredeemed gift card balances. The CODM uses the total sales as a key metric in assessing segment performance; accordingly this is 
presented below and then reconciled to the statutory revenue. 

During the financial year to 25 January 2020, the CODM has altered the internal reporting of finance costs allocated to NEXT Finance. The NEXT 
Finance segment revenue represents the interest charged to customers on their credit account balance. Previously the customer receivables 
were treated as being fully funded by external debt. Following a review of this allocation it was decided to treat these as being 85% funded 
through debt. Consequently an allocation of finance costs was made on this basis. This allocation better reflects the utilisation of funds across 
the business. The impact of this change has increased the NEXT Finance profit by £6.4m (2019: £6.1m) but had no impact on overall Group profit. 
Further details on the Finance cost of funding are provided in the Chief Executive’s Review.

Segment sales and revenue

52 weeks to 25 January 2020

Total sales 
excluding  
VAT 
£m
2,146.6
1,851.9
268.7
56.9
9.5
4,333.6
13.1
15.1
4,361.8
–
4,361.8

Commission 
sales  
adjustment 
£m
(134.3)
(3.4)
–
–
–
(137.7)
–
–
(137.7)
–
(137.7)

IFRS 15 
adjustments 
£m
42.4
(0.3)
–
–
–
42.1
–
–
42.1
–
42.1

External 
revenue 
£m
2,054.7
1,848.2
268.7
56.9
9.5
4,238.0
13.1
15.1
4,266.2
–
4,266.2

Internal 
revenue 
£m
1.6
3.3
–
–
533.4
538.3
81.8
196.2
816.3
(816.3)
–

Total 
segment 
revenue 
£m
2,056.3
1,851.5
268.7
56.9
542.9
4,776.3
94.9
211.3
5,082.5
(816.3)
4,266.2

NEXT Online
NEXT Retail
NEXT Finance
NEXT International Retail
NEXT Sourcing

Lipsy
Property Management
Total segment sales/revenue
Eliminations
Total

149

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
1. Segmental Analysis 
Segment sales and revenue 

(continued)

(continued)
Total sales 
excluding  
VAT 
£m
1,918.8
1,955.1
250.3
62.2
6.9
4,193.3
15.1
12.5
4,220.9
 –
4,220.9

52 weeks to 26 January 2019

Commission 
sales  
adjustment 
£m
(92.5)
(1.2)
 –
 –
 –
(93.7)
(0.1)
 –
(93.8)
 –
(93.8)

IFRS 15 
adjustments 
£m
38.3
2.0
 –
 –
 –
40.3
 –
 –
40.3
 –
40.3

External 
revenue 
£m
1,864.6
1,955.9
250.3
62.2
6.9
4,139.9
15.0
12.5
4,167.4
 –
4,167.4

Internal 
revenue 
£m
 –
4.6
 –
 –
543.2
547.8
80.4
202.9
831.1
(831.1)
 –

Total 
segment 
revenue 
£m
1,864.6
1,960.5
250.3
62.2
550.1
4,687.7
95.4
215.4
4,998.5
(831.1)
4,167.4

NEXT Online
NEXT Retail
NEXT Finance
NEXT International Retail
NEXT Sourcing

Lipsy
Property Management
Total segment sales/revenue
Eliminations
Total

Segment profit
The view of segment profit used by the CODM does not include the impact of IFRS 16 because the IFRS 16 profit before tax is not used in internal 
reporting. The prior year segment profit results have been restated for the change in the allocation of finance costs to NEXT Finance.

Segment profit
NEXT Online
NEXT Retail
NEXT Finance
NEXT International Retail
NEXT Sourcing

Lipsy
Property Management
Total segment profit
Central costs and other
Recharge of interest to NEXT Finance
Share option charge
Other (losses)/gains
Trading profit
Share of results of associates and joint venture
Finance income
Finance costs
Profit before tax excluding IFRS 16
IFRS 16
Profit before tax including IFRS 16

2020 
£m
399.6
163.9
146.7
6.2
32.0
748.4
13.0
(2.2)
759.2
(6.8)
36.3
(14.7)
(1.5)
772.5
(0.4)
0.2
(43.8)
728.5
20.0
748.5

2019 
Restated 
£m
352.6
212.3
127.3
6.2
29.6
728.0
11.0
6.7
745.7
(5.4)
34.0
(13.8)
1.4
761.9
0.1
0.4
(39.5)
722.9
10.7
733.6

Transactions between operating segments are made on an arm’s length basis in a manner similar to those with third-parties. Segment revenue 
and segment profit include transactions between business segments which are eliminated on consolidation. The substantial majority of NEXT 
Sourcing’s revenues and profits are derived from sales to NEXT Retail and NEXT Online.

150

1. Segmental Analysis 
Segment assets, capital expenditure and depreciation

(continued)

Property, plant and 
equipment

Capital  
expenditure 

Depreciation

2020 
£m
345.4
127.4
–
0.5
2.6
2.4
100.2
578.5

2019 
£m
382.6
95.0
–
0.8
2.5
3.8
80.2
564.9

2020 
£m
68.8
52.3
–
–
1.1
0.1
16.5
138.8

2019 
£m
93.0
31.8
–
0.1
0.9
1.3
1.5
128.6

2020 
£m
96.8
19.8
–
0.1
1.2
1.0
0.3
119.2

2019 
£m
99.1
18.4
–
0.3
1.1
0.9
0.3
120.1

NEXT Retail
NEXT Online
NEXT Finance
NEXT International Retail
NEXT Sourcing
Lipsy
Property Management
Total

These assets are allocated based on the operations of the segment and the physical location of the asset.

Impairment  charges  in  relation  to  property,  plant  and  equipment  are  included  in  the  NEXT  Retail  segment.  Segment  right-of-use  assets, 
depreciation on right-of-use assets and liabilities have not been disclosed as these are not regularly provided to the CODM.

Analyses of the Group’s external revenues (by customer location) and non-current assets (excluding investments, the defined benefit pension 
surplus, other financial assets, right-of-use assets and deferred tax assets) by geographical location are detailed below:

External revenue by geographical location
United Kingdom
Rest of Europe
Middle East 
Asia
Rest of World
Total

Non-current assets by geographical location
United Kingdom
Rest of Europe
Middle East 
Asia
Total

2020 
£m
3,665.0
317.6
189.9
58.3
35.4
4,266.2

2020 
£m
583.4
6.3
4.3
28.7
622.7

2019 
£m
3,656.9
279.2
138.7
56.1
36.5
4,167.4

2019 
£m
570.6
4.0
4.3
28.6
607.5

2.  Total Revenue
The Group’s disaggregated revenue recognised under contracts with customers relates to the following categories and operating segments:

NEXT Online
NEXT Retail
NEXT Finance
NEXT International Retail
NEXT Sourcing
Lipsy
Property Management
Total

52 weeks to 25 January 2020
Credit 
account 
interest 
£m
–
–
268.7
–
–
–
–
268.7

Royalties 
£m
–
–
–
5.3
–
2.3
–
7.6

Rental 
income 
£m
–
–
–
–
–
–
15.1
15.1

Total 
£m
2,054.7
1,848.2
268.7
56.9
9.5 
13.1
15.1
4,266.2

Sale of goods 
£m
2,054.7
1,848.2 
–
51.6
9.5
10.8
–
3,974.8

151

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
2. Total Revenue 

(continued)

NEXT Online
NEXT Retail
NEXT Finance
NEXT International Retail
NEXT Sourcing
Lipsy
Property Management
Total

3. Operating Profit 
Group operating profit is stated after charging/(crediting):

Depreciation on tangible assets
Depreciation on right-of-use assets
Loss on disposal of property, plant and equipment 
Impairment charges on tangible assets
Impairment on right-of-use assets
Amortisation of intangible assets
Contingent rentals payable

Cost of inventories recognised as an expense
Write-down of inventories to net realisable value

52 weeks to 26 January 2019
Credit 
account 
interest 
£m
–
–
250.3
–
–
–
–
250.3

Royalties 
£m
–
–
–
5.5
–
2.1
–
7.6

Rental 
income 
£m
–
–
–
–
–
–
12.5
12.5

Sale of goods 
£m
1,864.6
1,955.9
–
56.7
6.9
12.9
–
3,897.0

2020 
£m
119.2
140.3
1.2
4.5
1.2
–
2.8

1,462.1
117.4
1,579.5

Total 
£m
1,864.6
1,955.9
250.3
62.2
6.9
15.0
12.5
4,167.4

2019 
Restated 
£m
120.1
138.0
0.4
1.8
1.2
0.3
3.7

1,450.2
102.8
1,553.0

Cost of inventories recognised as an expense consists of those costs which are directly attributable to goods sold in the year, including packaging 
and inbound freight costs.

Other (losses)/gains reported in the Income Statement represent foreign exchange losses of £1.5m (2019: gains of £1.4m) in respect of derivative 
contracts which do not qualify for hedge accounting under IFRS 9.

Other foreign exchange differences recognised in the Income Statement were gains of £7.4m (2019: £11.1m).

During the year the Group (including its overseas subsidiaries) obtained the following services from the Company’s auditor and its associates, 
including expenses:

Auditor's remuneration
Audit of the financial statements
Audit of subsidiaries
Total audit fees
Other assurance services

2020
£000

269
408
677
138
815

2019
£000

297
445
742
145
887

Other assurance services relate to audit work on Corporate Social Responsibility reporting, turnover certificates for store leases and work to 
support the debt substitution (see Parent Company accounts, note C5, for details on debt substitution).

152

4. Staff Costs and Key Management Personnel
Total staff costs were as follows:

Wages and salaries
Social security costs
Other pension costs

Share-based payments expense – equity-settled 
Share-based payments benefit – cash-settled 
Total

2020 
£m
617.2
44.8
35.3
697.3
14.7
(0.3)
711.7

2019 
£m
594.1
43.3
29.2
666.6
13.8
(0.7)
679.7

Share-based payments comprise Management options, Sharesave options and potential LTIP and SMP awards, details of which are given in 
Note 24.

Total staff costs by business sector were made up as follows:

NEXT Retail, Online and Finance
NEXT International Retail
NEXT Sourcing
Other activities
Total

NEXT Retail, Online and Finance
NEXT International Retail
NEXT Sourcing 
Other activities
Total

2020 
£m
656.8
1.2
32.5
21.2
711.7

2019 
£m
618.3
1.9
32.0
27.5
679.7

Average employees

Full-time equivalents 

2020 
Number
39,504
59
4,317
313
44,193

2019 
Number
39,427
113
4,116
272
43,928

2020 
Number
23,888
45
4,317
295
28,545

2019 
Number
23,687
90
4,116
258
28,151

The aggregate amounts charged in the accounts for key management personnel (including employer’s National Insurance contributions), being 
the directors of NEXT plc, were as follows:

Short term employee benefits
Post-employment benefits
Share-based payments
Total

Directors’ remuneration is detailed in the Remuneration Report.

2020 
£m
3.2
0.2
2.5
5.9

2019 
£m
3.1
0.1
1.9
5.1

153

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
5. Finance Income and Costs

Interest on bank deposits
Other fair value movements
Other interest receivable
Finance income

Interest on bonds and other borrowings
Other fair value movements
Finance costs on lease liability
Finance costs 

2020 
£m
0.1
–
0.1
0.2

43.6
0.2
61.8
105.6

2019 
Restated 
£m
0.1
0.2
0.1
0.4

39.5
–
68.4
107.9

Online account interest is presented as a component of revenue.

6. Taxation
Tax charge for the year
Our tax charge for the year is shown below. Tax is made up of current and deferred tax. Current tax is the amount payable on the taxable income 
in the year and any adjustments to tax payable in previous years. Deferred tax is explained on page 143.

Current tax:
Current tax on profits for the year
Adjustments in respect of prior years
Total current tax

Deferred tax:
Origination and reversal of temporary differences
Adjustments in respect of prior years
Tax expense reported in the Consolidated Income Statement

Factors affecting the tax charge in the year
The tax rate for the current year varied from the standard rate of corporation tax in the UK due to the following factors:

UK corporation tax rate
Non-taxable (income)/non-deductible expenses
Overseas tax differentials
Adjustments in respect of prior years
Effective total tax rate on profit before taxation

2020 
£m

141.8
(0.4)
141.4

(3.8)
0.7
138.3

2020 
%
19.0
(0.3)
(0.1)
(0.1)
18.5

2019 
Restated 
£m

140.5
(2.3)
138.2

(2.3)
(1.4)
134.5

2019 
Restated 
%
19.0
0.5
(0.2)
(1.0)
18.3

154

6. Taxation 
Tax recognised in other comprehensive income and equity
In addition to the amount charged to the Income Statement, tax movements recognised in other comprehensive income and in equity were 
as follows:

(continued)

Deferred tax:
Pension benefit obligation
Fair value movements on derivative instruments 
Tax charge in other comprehensive income 

Current tax:
Share-based payments
Exchange loss recognised outside of profit or loss
Deferred tax:
Fair value movements on derivative instruments
Share-based payments
Tax (credit) in the Statement of Changes in Equity 

2020 
£m

0.5
2.8
3.3

2020 
£m

(4.5)
–

(7.7)
(9.1)
(21.3)

2019 
Restated 
£m

3.2
13.0
16.2

2019 
£m

(1.0)
(0.8)

(4.0)
2.1
(3.7)

Deferred tax
Deferred tax is the tax expected to be payable or recoverable in the future arising from temporary differences that arise when the carrying value 
of assets and liabilities differ between accounting and tax treatments. Deferred tax assets represent the amounts of income taxes recoverable 
in the future in respect of those differences, while deferred tax liabilities represent the amounts of income taxes payable in the future in respect 
of those differences.

The deferred tax asset is made up of:
Accelerated capital allowances
Revaluation of derivatives to fair value
Pension benefit obligations
Share-based payments
IFRS 16 Leases
Other temporary differences

The deferred tax movement in the year is as follows:
At the beginning of the year
Recognised in the Income Statement:
 Accelerated capital allowances
 Revaluation of derivatives to fair value 
 Share-based payments
 IFRS 16 Leases
 Other temporary differences
Recognised in Other Comprehensive Income
Recognised in the Statement of Changes in Equity
At the end of the year

2020 
£m
10.0
5.1
(22.7)
17.4
38.2
7.7
55.7

2020 
£m
39.1

3.7
0.3
2.2
(3.7)
0.6
(3.3)
16.8
55.7

2019 
Restated
£m
6.3
(0.1)
(21.3)
6.1
41.9
6.2
39.1

2019
Restated
£m
49.8

3.9
(0.2)
0.5
(2.1)
1.5
(16.2)
1.9
39.1

155

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
6. Taxation 
Deferred tax 
Deferred tax assets are recognised for tax losses carried forward to the extent that the realisation of the related tax benefit through future 
taxable profits is probable. No recognition has been made of the following deferred tax assets:

(continued)

(continued)

Capital losses

Gross value 
2020 
£m
34.7

Unrecognised 
deferred tax 
2020 
£m
5.9

Gross value 
2019 
£m
34.7

Unrecognised 
deferred tax 
2019 
£m
5.9

The benefit of unrecognised capital losses will only accrue if taxable profits are realised on future disposals of the Group’s capital assets.

Factors affecting tax charges in future years
Deferred taxes reflected in these financial statements have been measured using the enacted tax rates at the Balance Sheet date. This includes 
the enacted UK corporation tax rate of 17% for deferred taxes which was expected to take effect from 1 April 2020. Following the Budget on 
11 March 2020 and the expectation that the headline UK corporation tax rate will remain at 19%, the Group’s effective tax rate is forecast to 
remain broadly in line with the current year.

Provisions, which are immaterial to the accounts, have been recognised in relation to uncertain tax positions. These relate to the interpretation 
of tax legislation, including changes arising from the OECD’s Base Erosion and Profit Shifting project, which impact our NEXT Sourcing operation 
in its ordinary course of business. Any uncertainty is likely to lessen as the business responds to these rule changes.

NEXT  manages  its  tax  affairs  responsibly  and  proactively  to  comply  with  tax  legislation.  We  seek  to  build  solid  and  constructive  working 
relationships with all tax authorities.

7. Dividends

Year to 25 January 2020
Final ordinary dividend for year to Jan 2019
Interim ordinary dividend for year to Jan 2020

Year to 26 January 2019
Final ordinary dividend for year to Jan 2018
Interim ordinary dividend for year to Jan 2019

Paid
1 Aug 2019
2 Jan 2020

Pence per 
share
110p
57.5p

Paid
1 Aug 2018
2 Jan 2019

Pence per 
share
105p
55p

Cash Flow 
Statement 
£m
140.3
73.3
213.6

Cash Flow 
Statement 
£m
141.9
73.8
215.7

Statement 
of Changes 
in Equity 
£m
140.3
73.3
213.6

Statement 
of Changes 
in Equity 
£m
141.9
73.8
215.7

No final dividend is proposed but instead the current intention is to announce a second interim dividend at the end of June for payment sometime 
between August and October in the event that (i) the worst of the virus has passed by that time and (ii) that our finances permit the payment.

The Trustee of the ESOT has waived dividends paid in the year on shares held by the ESOT.

156

8. Earnings Per Share

Basic Earnings Per Share 

2020 
including  
IFRS 16
472.4p

2019 
including 
IFRS 16
441.7p

2020 
excluding  
IFRS 16
459.8p

2019 
excluding 
IFRS 16
435.3p

Basic Earnings Per Share is based on the profit for the year attributable to the equity holders of the Parent Company divided by the net of the 
weighted average number of shares ranking for dividend less the weighted average number of shares held by the ESOT during the period.

Diluted Earnings Per Share

2020 
including  
IFRS 16
468.8p

2019 
including 
IFRS 16
439.3p

2020 
excluding  
IFRS 16
456.3p

2019 
excluding 
IFRS 16
433.0p

Diluted Earnings Per Share is calculated by adjusting the weighted average number of shares used for the calculation of basic Earnings Per Share 
as increased by the dilutive effect of potential ordinary shares. Dilutive shares arise from employee share option schemes where the exercise 
price is less than the average market price of the Company’s ordinary shares during the period. Their dilutive effect is calculated on the basis of 
the equivalent number of nil cost options. Where the option price is above the average market price, the option is not dilutive and is excluded 
from the diluted EPS calculation. There were 2,424,915 non-dilutive share options in the current year (2019: 3,508,782).

Fully diluted Earnings Per Share

2020 
including  
IFRS 16
449.1p

2019 
including 
IFRS 16
421.0p

2020 
excluding  
IFRS 16
437.1p

2019 
excluding 
IFRS 16
414.9p

Fully diluted Earnings Per Share is based on the weighted average number of shares used for the calculation of basic Earnings Per Share, increased 
by the weighted average total employee share options outstanding during the period. Underlying fully diluted Earnings Per Share is an Alternative 
Performance Measure (APM) used for the purposes of the Share Matching Plan, described further in Note 24.

The table below shows the key variables used in the Earnings Per Share calculations:

Profit after tax attributable to equity holders of the Parent Company (£m)

Weighted average number of shares (millions)
Weighted average shares in issue
Weighted average shares held by ESOT
Weighted average shares for basic EPS
Weighted average dilutive potential shares
Weighted average shares for diluted EPS

Weighted average shares for basic EPS
Weighted average total share options outstanding
Weighted average shares for fully diluted EPS

2020
610.2

134.8
(5.6)
129.2
1.0
130.2

129.2
6.7
135.9

2019 
Restated
599.1

140.8
(5.2)
135.6
0.7
136.3

135.6
6.7
142.3

As detailed in the Remuneration Report, the annual bonus for executive directors is determined by reference to underlying pre-tax Earnings 
per Share of 564.0p (2019: 532.9p). This is calculated using 52 week underlying pre-tax profit, excluding IFRS 16, of £728.5m (2019: £722.9m) as 
shown in Note 1, divided by the net of the weighted average number of shares in issue less the weighted average number of shares held by the 
ESOT during the period.

157

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
9. Property, Plant and Equipment

Cost
At January 2018
Exchange movement
Additions
Disposals
At January 2019
Exchange movement
Additions
Disposals
At January 2020

Depreciation
At January 2018
Exchange movement
Provided during the year
Impairment charge
Disposals
At January 2019
Exchange movement
Provided during the year
Impairment charge
Disposals
At January 2020

Carrying amount
At January 2020
At January 2019
At January 2018

Freehold 
property 
£m

Leasehold 
property 
£m

Plant and 
equipment 
£m

79.5
–
1.3
–
80.8
–
16.6
–
97.4

8.4
–
0.2
–
–
8.6
–
0.3
–
–
8.9

88.5
72.2
71.1

9.4
–
–
(0.2)
9.2
–
–
–
9.2

1.6
–
–
–
(0.2)
1.4
–
–
–
–
1.4

7.8
7.8
7.8

1,728.5
(0.2)
127.3
(70.6)
1,785.0
0.1
122.2
(48.9)
1,858.4

1,248.5
(0.2)
119.9
1.8
(69.9)
1,300.1
0.1
118.9
4.5
(47.4)
1,376.2

482.2
484.9
480.0

Total 
£m

1,817.4
(0.2)
128.6
(70.8)
1,875.0
0.1
138.8
(48.9)
1,965.0

1,258.5
(0.2)
120.1
1.8
(70.1)
1,310.1
0.1
119.2
4.5
(47.4)
1,386.5

578.5
564.9
558.9

At January 2020 the Group had entered into contractual commitments for the acquisition of property, plant and equipment amounting to 
£38.2m (2019: £63.8m).

Plant and Equipment includes leasehold improvements. Impairment charges relate to the impairment of shop fittings on loss-making stores.

158

10. Intangible Assets

Cost
At January 2018 and January 2019
Arising on acquisitions
At January 2020

Amortisation and impairment
At January 2018
Amortisation provided during the year
At January 2019
Amortisation provided during the year
At January 2020

Carrying amount
At January 2020
At January 2019
At January 2018

The carrying amount of goodwill is allocated to the following cash generating units:

NEXT Sourcing
Lipsy 
Marie Claire Beauty 

Brand names 
and 
trademarks 
£m

Goodwill 
£m

4.0
0.3
4.3

3.7
0.3
4.0
–
4.0

0.3
–
0.3

44.2
1.3
45.5

1.6
–
1.6
–
1.6

43.9
42.6
42.6

2020 
£m
30.5
12.1
1.3
43.9

Total 
£m

48.2
1.6
49.8

5.3
0.3
5.6
–
5.6

44.2
42.6
42.9

2019 
£m
30.5
12.1
–
42.6

In July 2019 the group acquired 100% of the share capital of Marie Claire Beauty Limited. 

Goodwill is tested for impairment at the Balance Sheet date on the basis of value in use calculations. 

The key assumptions in testing the goodwill for impairment are the future sourcing requirements of the Group and the ability of NEXT Sourcing 
NEXT Sourcing
to meet these requirements based on past experience. In assessing value in use, budgets for the next year were used and extrapolated for four 
further years using a growth rate of 0% (2019: 10% growth rate) and discounted at a pre-tax rate of 10% (2019: 10%).

In assessing the recoverable amount of goodwill, internal budgets for next year were used and extrapolated for nine further years using a growth 
Lipsy
rate of 2% to 5% (2019: 2% to 13%) and discounted at a pre-tax rate of 12% (2019: 12%). 

In assessing the recoverable amount of goodwill, internal budgets for next year were used and extrapolated for nine further years using a growth 
Marie Claire Beauty
rate of 2% to 5% and discounted at a pre-tax rate of 12%. 

For NEXT Sourcing, Lipsy and Marie Claire Beauty the calculated value in use significantly exceeded the carrying value of the goodwill and no 
impairment was recognised (2019: £Nil). If the assumptions were flexed to assume a growth rate of 0% throughout the 10 year period then 
the recoverable amount of goodwill would still exceed its carrying value. Therefore, there is no reasonably possible change in any of the key 
assumptions that would give rise to impairment.

159

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
11. Leases

Right-of-use assets
Buildings
Stores
Equipment
Vehicles

Lease liability
Current
Non-current

Additions to the right-of-use assets

Depreciation on right-of-use assets
Buildings
Stores
Equipment
Vehicles

Finance costs on leases
Expense on short term and low value leases
Expense on variable leases

Additions to right-of-use assets include new leases and extensions to existing lease agreements.

2020 
£m
133.0
705.0
4.9
9.8
852.7

2020 
£m
(172.3)
(1,078.7)
(1,251.0)

40.0

2020 
£m
16.2
117.3
1.9
4.9
140.3

2020 
£m
(61.8)
7.1
2.8

2019 
£m
147.2
785.5
3.0
8.1
943.8

2019 
£m
(175.6)
(1,190.7)
(1,366.3)

123.1

2019 
£m
15.9
116.8
1.3
4.0
138.0

2019 
£m
(68.4)
5.8
3.7

160

12. Associates, Joint Venture and Other Investment

Cost
At January 2018
Additions
Retained profit/(loss)
Disposals
At January 2019
Additions
Retained loss
Disposals
At January 2020

Amortisation/Impairment
At January 2018
Provided during the year
Impairment charge
Disposals
At January 2019
Provided during the year
Impairment charge
Disposals
At January 2020

Carrying amount
At January 2020
At January 2019
At January 2018

* 

relates to the purchase of a 30% share in Custom Gateway Limited.

Interests in 
associates 
and 
joint venture 
£m

Other 
investment 
£m

1.3
3.0*
–
–
4.3
–
(0.1)
–
4.2

0.2
–
–
–
0.2
–
–
–
0.2

4.0
4.1
1.1

1.0
–
–
–
1.0
–
–
–
1.0

–
–
–
–
–
–
–
–
–

1.0
1.0
1.0

Total 
£m

2.3
3.0
–
–
5.3
–
(0.1)
–
5.2

0.2
–
–
–
0.2
–
–
–
0.2

5.0
5.1
2.1

161

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
13. Customer and Other Receivables
The following table shows the components of net receivables:

Gross customer receivables
Less: refund liabilities
Net customer receivables
Less: allowance for expected credit losses

Other trade receivables
Less: allowance for expected credit losses

Presentation of the above, split by total receivables and allowances:
Net customer receivables
Other trade receivables

Less: allowance for expected credit losses

Prepayments*
Other debtors
Amounts due from associate and joint venture

2020 
£m
1,455.5
(49.9)
1,405.6
(171.5)
1,234.1
26.4
(0.5)
1,260.0

1,405.6
26.4
1,432.0
(172.0)
1,260.0

38.8
13.3
3.2
1,315.3

2019  
Restated 
£m
1,417.2
(44.5)
1,372.7
(165.5)
1,207.2
23.8
(0.5)
1,230.5

1,372.7
23.8
1,396.5
(166.0)
1,230.5

37.2
14.7
3.0
1,285.4

No interest is charged on customer receivables if the statement balance is paid in full and to terms; otherwise balances bear interest at a variable 
annual percentage rate of 23.9% (2019: 23.9%) at the year-end date, except for £6.0m (2019: £3.1m) of next3step balance that bears interest at 
29.9% (2019: 29.9%). 

The Group applies the simplified approach to providing for expected credit losses prescribed by IFRS 9, which permits the use of the lifetime 
expected loss provision for all trade receivables. To measure the expected credit losses, trade receivables have been allocated to the Risk band 
1 (defined in Note 28), representing management’s view of the risk, and the days past due. The expected credit losses incorporate forward 
looking information.

The fair value of customer receivables and other trade receivables is approximately £1,200m (2019: £1,170m). This has been calculated based 
on future cash flows discounted at an appropriate rate for the risk of the debt. The fair value is within Level 3 of the fair value hierarchy (refer to 
the Fair Value Hierarchy table in Note 27).

Expected irrecoverable amounts on balances with indicators of impairment are provided for based on past default experience, adjusted for 
expected behaviour. Receivables which are impaired, other than by age or default, are separately identified and provided for as necessary.

Other debtors and prepayments do not include impaired assets. The maximum exposure to credit risk at the reporting date is the carrying value 
of each class of asset.

*  Prepayments in 2019 have been restated as a result of the adoption of IFRS 16 (see Note 32). 

162

13. Customer and Other Receivables 
An analysis of changes in the gross carrying amount in relation to customer receivables and other trade receivables is as follows:

Gross carrying amount
At 26 January 2019
New assets originated/recoveries
Transfers from lifetime ECL to credit impaired
Financial assets derecognised during the period
Amounts written off
At 25 January 2020

(continued)

2020

Credit 
Impaired 
£m
79.0
(12.5)
55.4
(25.9)
(8.2)
87.8

Lifetime ECL 
£m
1,317.5
96.0
(55.4)
–
(13.9)
1,344.2

An analysis of the changes in the impairment allowance for customer receivables and other trade receivables is as follows:

Loss allowance
At 26 January 2019
New assets originated/recoveries
Transfers from lifetime ECL to credit impaired
Change in the allowance for expected credit losses
Financial assets derecognised during the period
Amounts written off
At 25 January 2020

2020

Credit 
Impaired
£m
(73.4)
11.0
(49.8)
1.9
23.2
7.4
(79.7)

Lifetime ECL
£m
(92.6)
(4.2)
3.9
(0.4)
–
1.0
(92.3)

Total 
£m
1,396.5
83.5
–
(25.9)
(22.1)
1,432.0

Total
£m
(166.0)
6.8
(45.9)
1.5
23.2
8.4
(172.0)

An analysis of changes in the gross carrying amount in relation to customer receivables and other trade receivables in the prior year is as follows:

Gross carrying amount
At 27 January 2018
New assets originated/recoveries
Transfers from lifetime ECL to credit impaired
Financial assets derecognised during the period
Amounts written off
At 26 January 2019

2019

Credit 
Impaired 
£m
58.0
(10.8)
55.8
(17.9)
(6.1)
79.0

Lifetime ECL 
£m
1,219.3
165.0
(55.8)
–
(11.0)
1,317.5

Total 
£m
1,277.3
154.2
–
(17.9)
(17.1)
1,396.5

An analysis of the changes in the impairment allowance for customer receivables and other trade receivables in the prior year is as follows:

Loss allowance
At 27 January 2018
New assets originated/recoveries
Transfers from lifetime ECL to credit impaired
Change in the allowance for expected credit losses
Financial assets derecognised during the period
Amounts written off
At 26 January 2019

2019

Credit 
Impaired 
£m
(53.1)
10.0
(51.4)
(1.0)
16.5
5.6
(73.4)

Lifetime ECL 
£m
(85.7)
(7.5)
4.0
(4.2)
–
0.8
(92.6)

Total 
£m
(138.8)
2.5
(47.4)
(5.2)
16.5
6.4
(166.0)

New assets originated and recoveries have been represented as a combined figure to simplify the presentation of movements in the period. 

163

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
13. Customer and Other Receivables 

(continued)

Opening balance

 Impairment
 Amounts recovered
Charged to the Income Statement

 Used during the year
Total movement
Closing balance

Opening balance

 Impairment
 Amounts recovered
Charged to the Income Statement

 Used during the year
Total movement
Closing balance

Information on the Group’s credit risk in relation to customer receivables is provided in Note 28.

 2020

Credit 
Impaired 
£m
(73.4)

Lifetime ECL 
£m
(92.6)

(6.5)
0.9
(5.6)

5.9
0.3
(92.3)

(37.6)
1.7
(35.9)

29.6
(6.3)
(79.7)

 2019

Credit 
Impaired 
£m
(53.1)

Lifetime ECL 
£m
(85.7)

(12.6)
1.1
(11.5)

4.6
(6.9)
(92.6)

(47.0)
5.8
(41.2)

20.9
(20.3)
(73.4)

Total 
£m
(166.0)

(44.1)
2.6
(41.5)

35.5
(6.0)
(172.0)

Total 
£m
(138.8)

(59.6)
6.9
(52.7)

25.5
(27.2)
(166.0)

164

14. Other Financial Assets

Foreign exchange contracts 
Interest rate derivatives

 2020

 2019

Current 
£m
1.7
–
1.7

Non-current 
£m
–
48.4
48.4

Current 
£m
9.9
–
9.9

Non-current 
£m
–
41.5
41.5

Foreign exchange contracts comprise forward contracts and options, the majority of which are used to hedge exchange risk arising from the 
Group’s merchandise purchases (refer to Note 29). These instruments are primarily for US Dollars and Euros. Interest rate derivatives are used to 
manage the fixed and floating interest rate risk associated with the corporate bonds (refer to Note 19).

15. Cash and Short Term Deposits

Cash at bank and in hand 
Short term deposits

2020
£m
86.6
–
86.6

2019
£m
156.3
–
156.3

Cash at bank represents the gross cash positions of which the majority are part of the Group’s bank account and interest and balance pooling 
arrangements. Short term deposits are made for varying periods of between one day and three months depending on the cash requirements of 
the Group and earn interest at short term market deposit rates.

16. Bank Loans and Overdrafts

Bank overdrafts and short term borrowings
Unsecured committed bank loans

2020 
£m
33.7
40.0
73.7

2019 
£m
122.3
255.0
377.3

Bank overdrafts represents the gross overdraft positions of which the majority are part of the Group’s bank account interest and balance pooling 
arrangements. Bank overdrafts are repayable on demand and bear interest at a margin over bank base rates. Unsecured bank loans relate to 
amounts drawn under a medium term bank revolving credit facility which bear interest at a margin above LIBOR (refer to Note 29). 

17. Trade Payables and Other Liabilities

Trade payables 
Refund liabilities
Other taxation and social security
Deferred revenue from sale of gift cards
Share-based payment liability
Other creditors and accruals

 2020

Current 
£m
212.8
5.4
73.4
74.9
0.2
225.3
592.0

Non-current 
£m
–
–
–
–
0.2
14.3
14.5

 2019 Restated
Current 
£m
209.4
6.2
68.3
75.4
0.2
236.8
596.3

Non-current 
£m
–
–
–
–
0.2
8.9
9.1

Trade payables do not bear interest and are generally settled on 30 day terms. Other creditors and accruals do not bear interest.

165

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
18. Other Financial Liabilities

Foreign exchange contracts 
Interest rate derivatives

 2020

 2019

Current 
£m
32.6
–
32.6

Non-current 
£m
–
7.8
7.8

Current 
£m
9.4
–
9.4

Non-current 
£m
–
9.2
9.2

Foreign exchange contracts comprise forward contracts and options, the majority of which are used to hedge exchange risk arising from the 
Group’s merchandise purchases (Note 28). These instruments are primarily for US Dollars and Euros. Interest rate derivatives are used to manage 
the fixed and floating interest rate risk associated with the corporate bonds (Note 19).

19. Corporate Bonds

Corporate bond 5.375% repayable 2021
Corporate bond 3.000% repayable 2025
Corporate bond 4.375% repayable 2026
Corporate bond 3.625% repayable 2028

 Balance sheet value

 Nominal value

2020 
£m

327.0
250.0
286.7
300.0
1,163.7

2019 
£m

327.5
–
277.7
300.0
905.2

2020 
£m

325.0
250.0
250.0
300.0
1,125.0

2019 
£m

325.0
–
250.0
300.0
875.0

The Group uses interest rate derivatives to manage the interest rate risk associated with its bonds, the profile of which is shown below:

2021 bonds
Fixed
Fixed
Fixed
Fixed
Floating

2025 bonds (new in year)
Fixed

2026 bonds
Floating

2028 bonds
Fixed
Total

2020 
Nominal 
value 
£m

2020 
Aggregate 
interest 
rate

2019 
Nominal 
value 
£m

2019 
Aggregate 
interest 
rate

5.375%
150.0
5.200%
50.0
5.150%
50.0
50.0
5.050%
25.0 6m LIBOR + 1.9%

325.0

5.375%
5.200%
5.150%
5.050%
6m LIBOR +1.9%

150.0
50.0
50.0
50.0
25.0
325.0

250.0

3.0%

–

–

250.0

6m LIBOR +1.4%

250.0

6m LIBOR +1.4%

300.0
1,125.0

3.625%

300.0
875.0

3.625%

Interest rate risk management is explained in Note 28 and the fair values of the corporate bonds are shown in Note 27.

166

20. Pension Benefits
The Group operates three pension arrangements in the UK: the Next Group Pension Plan (the “Original Plan”), the 2013 NEXT Group Pension 
Plan (the “2013 Plan”) and the NEXT Supplementary Pension Arrangement (the “SPA”). Next also contributes to the People’s Pension which it 
uses as its auto-enrolment vehicle.

The Group’s UK pension arrangements include defined benefit and defined contribution sections. The Original Plan and 2013 Plan are established 
under trust law and comply with all relevant UK legislation. Pension assets are held in separate trustee administered funds which have equal 
pension rights with respect to members of either sex. The defined benefit section was closed to new members in 2000 and over recent years the 
Group has taken steps to manage the ongoing risks associated with its defined benefit liabilities.

The Group also provides additional retirement benefits through the SPA to some plan members whose benefits would otherwise be affected by 
the Lifetime Allowance.

The Original Plan comprises predominantly members with pensions in payment, following the transfer of active and deferred members (and 
associated liabilities) to the 2013 Plan. The risks associated with the payment of pensions of the Original Plan have been largely mitigated by the 
purchase of two insurance contracts (“buy-ins”) with Aviva in 2010 and 2012 to cover the liabilities of this Plan, although it remains the ultimate 
responsibility of the Company to provide members with benefits. The pensions and matching insurance contracts held by the Original Plan will 
be converted to buy-out in due course and the Original Plan will then be dissolved.

The 2013 Plan was established in 2013 via the transfer of liabilities and assets from the Original Plan. This arrangement provides benefits to the 
majority of members whose pensions were not insured with Aviva. From November 2012, the future accrual of benefits for remaining active 
employee members has been based on pensionable earnings frozen at that time, rather than final earnings.

In August 2018, the Trustees of the 2013 Plan undertook a buy-in in respect of certain pensioner members of the 2013 Plan, with a premium paid 
of £94m. As at 25 January 2020 this buy-in policy has a value of £92m (2019: £79m) within the pension scheme assets.

Within the 2013 Plan, following a High Court ruling, a proportion of members’ benefits are being equalised to address the inequalities that arise 
due to differing Guaranteed Minimum Pensions (GMP) entitlements for men and women. This equalisation increased the IAS 19 liabilities of the 
Plan by £0.4m and was recognised in the 2019 disclosures.

The trustee of both Plans is a limited company, NEXT Pension Trustees Limited (the “Trustee”). The Board of the Trustee currently comprises 
five directors. Four of these are members of the 2013 Plan, and one director (the Chair) is independent and has no other connection to NEXT. 
Two of these directors are member nominated directors and cannot be removed by NEXT. The other three directors, including the independent 
director, are appointed by and can be removed by NEXT. All directors of the Trustee receive a fee for their services, including those directors who 
are also employees of NEXT. No director of the Company is a director of the Trustee.

The Plans’ investments are kept separate from the business of the NEXT Group and the Trustee holds them in separate trusts. Responsibility for 
investment of the Plans’ funds has been delegated to professional investment managers.

The Group operates a salary sacrifice scheme whereby members from either section can elect to receive a reduced gross salary in exchange for 
enhanced employer pension contributions. The participation of members in the salary sacrifice scheme does not result in any overall increase 
in costs to the Group.

Defined contribution section
The defined contribution section of the 2013 Plan was closed to new members in 2018. Members pay 5% of their pensionable earnings which 
is matched by the Company. For death prior to retirement, a lump sum of three times the member’s base salary at the previous April is payable 
along with the current value of the member’s fund. 

Defined benefit section
The defined benefit section was closed to new members in 2000. Since 2012, the accrual of pension benefits has been based on pensionable 
salary frozen at October 2012, rather than final earnings. Those employees affected by the change to pensionable salary in 2012 can also elect to 
receive up to a 15% salary supplement or additional contributions to the defined contribution section. The defined benefit section now provides 
members with a retirement benefit of one sixtieth or one eightieth (depending on the member’s chosen contribution rate) of pensionable 
earnings at October 2012 for each year of pensionable service. 

The defined benefit section provides a lump sum death in service benefit and dependants’ pensions on death in service or following retirement. 
In the case of ill-health retirement, only the accrued pension is payable. All benefits are subject to 2013 Plan limits. Increases to pensions in 
payment are at the discretion of the Trustee although pensionable service post 1997 is subject to limited price indexation. From 2006, sales and 
profit related bonuses were excluded from pensionable earnings and the normal retirement age under the Original Plan was increased from 60 
to 65.

167

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
20. Pension Benefits 
Certain members whose accrued or projected pension fund value exceeds their personal lifetime allowance are provided with benefits through 
an unfunded, unapproved supplementary pension arrangement. The relevant members contribute towards the additional cost of providing 
these benefits by a payment of 5% on all pensionable earnings to the 2013 Plan. Since April 2011, where existing members have reached either 
the annual or lifetime pension contributions limits, the Company has offered those members the choice of leaving the defined benefit section 
and either joining the defined contribution section (with an enhanced Company contribution) or taking a salary supplement, in both cases equal 
to 10% or 15% of their salary (depending on their existing contributions and benefits). 

(continued)

Principal risks
The following table summarises the principal risks associated with the Group’s defined benefit arrangements:

Investment risk

Interest rate risk

Inflation risk

Longevity risk

The present value of defined benefit liabilities is calculated using a discount rate set by reference to high quality 
corporate bond yields. If plan assets underperform corporate bonds, this will create a deficit. Investment risk in the 
Original Plan is negligible, as almost all liabilities in this plan are covered by the insurance contracts.
A fall in corporate bond yields would increase the value of the liabilities. This would be only partially offset by an 
increase in the value of bond investments held.
Pensions in payment are increased annually in line with RPI or CPI for Guaranteed Minimum Pensions built up since 
1988. Pensions built up since 2005 are capped at 2.5% and pensions built up between 1997 and 2005 are capped at 
5%. When discretionary increases have been awarded for pensions built up before 1997, they too have tended to take 
inflation into account. Therefore an increase in inflation would increase the value of pension liabilities. The assets 
would be expected to also increase, to the extent that they are linked to inflation, but this would not be expected to 
fully match the increase in liabilities.
The present value of the defined benefit liabilities is calculated having regards to a best estimate of the mortality of 
plan members. If members live longer than this mortality assumption, this will increase the liabilities.

The buy-in insurance contracts represent over 99% of the Original Plan pension liabilities, 13% of the 2013 Plan pension liabilities and 26% of 
the total pension liabilities. This partially offsets the total risks described above. Derivatives are not used to hedge any of the risks noted above.

Income statement
The components of the net defined benefit expense, recognised in the Consolidated Income Statement within Administrative expenses are 
as follows:

2013 
Plan 
£m
5.6
–
(4.1)
2.3
3.8

 2020

Original  
Plan 
£m
–
–
(0.1)
0.1
–

SPA 
£m
0.4
–
0.5
–
0.9

2013 
Plan 
£m
7.8
0.4
(3.1)
1.8
6.9

 2019

Original  
Plan 
£m
–
–
(0.1)
0.1
–

Total 
£m
6.0
–
(3.7)
2.4
4.7

Current service cost
GMP equalisation
Net interest
Administration costs
Net defined benefit expense

Other comprehensive income
The components of the net defined benefit expense recognised in other comprehensive income are as follows:

 2020

2013 
Plan 
£m

Original  
Plan 
£m

18.8

2.3

(130.1)
(111.3)

(12.9)
(10.6)

SPA 
£m

0.2

(3.2)
(3.0)

Total 
£m

21.3

(146.2)
(124.9)

2013 
Plan 
£m

–

56.0
56.0

 2019

Original  
Plan 
£m

2.5

4.8
7.3

116.9

10.8

–

127.7

(38.7)

(7.3)

5.6

0.2

(3.0)

2.8

17.3

–

1.3

18.6

SPA 
£m
0.4
–
0.4
–
0.8

SPA 
£m

0.3

1.0
1.3

–

Total 
£m
8.2
0.4
(2.8)
1.9
7.7

Total 
£m

2.8

61.8
64.6

(46.0)

Actuarial gains due to liability 
experience
Actuarial (losses)/ gains due to 
liability assumption changes

Return on plan assets greater 
than/ (less than) discount rate
Actuarial gains/(losses) 
recognised in other 
comprehensive income

168

20. Pension Benefits 
Balance sheet valuation
The net defined benefit pension asset recognised in the Consolidated Balance Sheet is analysed as follows:

(continued)

 2020

2013 
Plan 
£m

Original  
Plan 
£m

(735.1)
883.6
148.5

(141.5)
143.7
2.2

SPA 
£m

(17.3)
–
(17.3)

Total 
£m

(893.9)
1,027.3
133.4

2013 
Plan 
£m

(617.8)
757.2
139.4

 2019

Original  
Plan 
£m

(134.5)
136.5
2.0

SPA 
£m

(16.4)
–
(16.4)

Total 
£m

(768.7)
893.7
125.0

Present value of benefit 
obligations
Fair value of plan assets
Net pension asset/(liability)

A net asset has been recognised as the Trust Deeds of the Original and 2013 Plans provide the Group with an unconditional right to a refund 
assuming the gradual settlement of the Plans’ liabilities over time until all members have left the Plans.

Plan obligations
Changes in the present value of defined benefit pension obligations are analysed as follows:

 2020

 2019

2013 
Plan 
£m
617.8
5.6
–
17.7
0.1
(17.4)

139.6
(18.8)
(9.5)
735.1

Original  
Plan 
£m
134.5
–
–
3.5
–
(7.1)

16.1
(2.3)
(3.2)
141.5

SPA 
£m
16.4
0.4
–
0.5
–
(3.0)

3.6
(0.2)
(0.4)
17.3

Total 
£m
768.7
6.0
–
21.7
0.1
(27.5)

159.3
(21.3)
(13.1)
893.9

2013 
Plan 
£m
667.3
7.8
0.4
16.5
0.1
(18.3)

(62.6)
–
6.6
617.8

Original  
Plan 
£m
146.0
–
–
3.4
–
(7.6)

(3.8)
(2.5)
(1.0)
134.5

SPA 
£m
17.0
0.4
–
0.4
–
(0.1)

(1.3)
(0.3)
0.3
16.4

Total 
£m
830.3
8.2
0.4
20.3
0.1
(26.0)

(67.7)
(2.8)
5.9
768.7

Opening obligation
Current service cost
GMP equalisation
Interest cost
Employee contributions
Benefits paid
Actuarial (gains)/losses 
– financial assumptions
– experience
– demographic assumptions
Closing obligation

The present value of the defined benefit closing obligation of £893.9m was comprised of approximately 29% relating to active participants, 
44% relating to deferred participants and 27% relating to pensioners.

Plan assets
Changes in the fair value of defined benefit pension assets were as follows:

 2020

 2019

2013 
Plan 
£m
757.2
7.3
0.1
(17.4)
21.8

116.9
(2.3)
883.6

Original  
Plan 
£m
136.5
–
–
(7.1)
3.6

10.8
(0.1)
143.7

SPA 
£m
–
–
–
–
–

–
–
–

Total 
£m
893.7
7.3
0.1
(24.5)
25.4

127.7
(2.4)
1,027.3

2013 
Plan 
£m
788.5
7.8
0.1
(18.3)
19.6

(38.7)
(1.8)
757.2

Original  
Plan 
£m
148.0
–
–
(7.6)
3.5

(7.3)
(0.1)
136.5

SPA 
£m
–
–
–
–
–

–
–
–

Total 
£m
936.5
7.8
0.1
(25.9)
23.1

(46.0)
(1.9)
893.7

Opening assets
Employer contributions 
Employee contributions
Benefits paid
Interest income on assets
Return on plan assets (excluding 
amounts included in interest)
Administrative costs
Closing assets

169

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
20. Pension Benefits 
Plan assets 
The fair value of plan assets was as follows:

(continued)

(continued)

Equities
Equity-linked bonds
Bonds
Gilts
Property
Insurance contracts
Cash and cash equivalents

 2020

 2019

2013 
Plan 
£m
169.4
70.4
116.8
323.7
109.9
92.3
1.1
883.6

Original  
Plan 
£m
 –
 –
 –
2.4
 –
141.2
 –
143.6

Total 
£m
169.4
70.4
116.8
326.1
109.9
233.5
1.1
1,027.2

%
16.5
6.9
11.4
31.7
10.7
22.7
0.1
100.0

2013 
Plan 
£m
183.5
54.4
98.5
231.5
102.3
79.2
7.8
757.2

Original 
Plan 
£m
 –
 –
 –
2.2
–
134.3
–
136.5

Total 
£m
183.5
54.4
98.5
233.7
102.3
213.5
7.8
893.7

%
20.6
6.1
11.0
26.1
11.4
23.9
0.9
100.0

None of the pension arrangements directly invest in any of the Group’s own financial instruments nor any property occupied by, or other 
assets used by, the Group. The fair values of the above equity and debt instruments are determined based on quoted prices in active markets. 
The property assets relate to investments in property funds and their fair value is based on quoted prices in active markets. The majority of the 
benefits within the Original Plan are covered by two insurance contracts with Aviva. The insurance assets have been valued so as to match the 
defined benefit obligations, the value of which was calculated by Aviva.

Principal assumptions
The IAS 19 (accounting) valuation of the defined benefit obligation was undertaken by an external qualified actuary as at January 2020 using the 
projected unit credit method. The principal actuarial assumptions used in the valuation were as follows:

Discount rate
Inflation – RPI
Inflation – CPI
Salary increases
Pension increases in payment
– RPI with a maximum of 5.0%
– RPI with a maximum of 2.5% and discretionary increases

Life expectancy at age 65 (years)
Male
Female

 2020

 2019

Original 
plan
1.70%
3.25%
2.25%
–

3.10%
2.15%

2013 and 
SPA
1.75%
2.80%
1.90%
–

2.75%
1.90%

Original 
plan
2.70%
3.40%
2.40%
–

3.20%
2.20%

2013 and 
SPA
2.90%
3.15%
2.15%
–

2.95%
2.05%

 2020

 2019

Pensioner  
aged 65

Non-
pensioner  
aged 45

Pensioner  
aged 65

Non-
pensioner  
aged 45

22.3
24.2

24.5
26.5

22.6
24.8

24.4
26.6

The discount rate has been derived as the single average discount rate appropriate to the term of the liabilities, based on the yields available on 
high quality Sterling corporate bonds. The expected average duration of the Original Plan’s liabilities is 13 years and for the SPA and 2013 Plans 
it is 26 years.

The rate of retail price inflation (RPI) has been derived in a consistent way to the discount rate, so that it is appropriate to the term of the 
liabilities. In previous years, the RPI assumption for the 2013 Plan and SPA allowed for the inflation risk premium of 0.2% per annum, however 
this was updated to 0.3% per annum for the 2020 year end to allow for the RPI reform expected from 2030. As in previous years, the Original Plan 
does not allow for an inflation risk premium because its assets and liabilities are almost fully matched.

The rate of consumer price inflation (CPI) is set lower than the assumption for retail price inflation, reflecting the long term expected gap 
between the two indices.

170

20. Pension Benefits 
Principal assumptions 
For the 2013 Plan and the SPA, the base mortality assumptions reflect the best estimate output from a postcode mortality study. This results in 
an assumption in line with the standard SAPS Series 3 All Pensioner tables (with a multiplier of 101% for male and female pensioners and 103% 
for male non-pensioners and 100% for female non-pensioners). Future improvement trends have been allowed for in line with the most recent 
CMI core projection model (CMI 2018) with a long term trend towards 1.5% per annum and a smoothing factor of 7.5.

(continued)

(continued)

The  base  mortality  assumption  for  the  Original  Plan  is  in  line  with  the  standard  SAPS  Series  1  All  Pensioner  tables,  with  medium  cohort 
improvements to 2009, and CMI 2013 improvements applied from 2009 with a long term trend towards 1.5% per annum.

Sensitivity analysis
The sensitivity of the net pension asset to changes in the principal assumptions is:

Discount rate
Price inflation
Price inflation
Mortality

Sensitivity analysis
0.5% decrease
0.5% increase to RPI and CPI
0.1% decrease to CPI (i.e. increase in the gap between RPI and CPI)
Life expectancy increased by one year

Impact on net pension asset as 
at 25 January 2020
£77m decrease
£60m decrease
£2m increase
£18m decrease

The above sensitivity analyses are based on a change in an assumption while holding all other assumptions constant. In practice, this is unlikely 
to occur and changes in some of the assumptions may be correlated. Aside from the matching insurance contracts held in the Original Plan, no 
allowance has been made for any change in assets that might arise under any of the scenarios set out above. When calculating the sensitivity 
of the defined benefit obligation to changes in the significant assumptions, the same method has been applied as when calculating the pension 
liability recognised within the Consolidated Balance Sheet. The inflation assumption impacts the “pension increases in payment” and deferred 
pension calculations.

The sensitivities shown are just one possible outcome and should not be taken as an indication of the likelihood of a change occurring in the 
future. Market metrics used to derive the discount rate and price inflation assumptions could increase or decrease in the future, by more or less 
than the change set out.

Full actuarial valuation
An actuarial valuation of the 2013 Plan was undertaken as at 30 September 2016 by Willis Towers Watson, who acted as the 2013 Plan Actuary to 
the Trustees until April 2018. From May 2018, Mercer now act as actuary to the Trustees. The valuation showed a funding deficit on the Technical 
Provisions basis required by legislation of £70.2m at that date. 

The Group has agreed a recovery plan to meet the funding deficit, which is intended to restore the Plan assets to a fully funded position on a 
Technical Provisions basis by 30 September 2021. Under that agreement, the Group will contribute five annual payments of up to £14.0m by 
31 January each year. The first payment of £14.0m under this agreement was made in January 2017 and future contributions will only be required 
to be paid to the extent that there is a funding deficit at the preceding 31 December.

At 31 December 2019 the 2013 Plan was estimated to be fully funded on a Technical Provisions basis with a surplus in the region of £28m, 
therefore a deficit contribution was not payable in January 2020.

With effect from January 2018, the Company also agreed to pay contributions of 31.3% per annum of members’ frozen pensionable salaries as 
at 31 October 2012 towards the future accrual of benefits for active members.

The 2013 Plan is currently undergoing a triennial funding valuation as at 30 September 2019, which is expected to show a small deficit at that 
point in time on the Technical Provisions basis. Discussions with the Trustee are advanced and the Valuation is expected to be formalised shortly. 

Contributions
Members of the defined benefit section of the 2013 Plan contribute 3% or 5% of pensionable earnings; the Group contributes 31.3% per annum. 
Members of the defined contribution section contribute 5% of Pensionable Earnings, which is matched by the Group.

Contributions paid by the Group during the year are set out below: 

Defined contribution – recognised as an expense
Automatic enrolment – recognised as an expense
Defined benefit

2020 
£m
18.0
12.6
7.3
37.9

2019 
£m
14.3
7.2
7.7
29.2

171

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
20. Pension Benefits 
Contributions 
Employer contributions to the defined benefit section in the year ahead are expected to be around £11m assuming a contribution of £4m is paid 
in October 2020, although in practice this is contingent on the funding (Technical Provisions) level at this time (refer to details in Full actuarial 
valuation section above). Employer contributions for the defined contribution scheme are expected to be circa £13m (including salary sacrifice 
contributions) for the year ahead. Employer contributions for the automatic enrolment scheme are expected to be around £13m, including 
salary sacrifice contributions.

(continued)

(continued)

21. Provisions

At the beginning of the year
Provisions made in the year
Utilisation of provisions
Unwind of discount
At the end of the year

Provision is made for the committed cost or estimated exit costs of properties occupied by the Group. 
22. Share Capital

Allotted, called up and fully paid
Ordinary shares of 10p each
At the start of the year
Purchased for cancellation in the year
At the end of the year

2020 
Shares ‘000

2019 
Shares ‘000

138,606
(5,377)
133,229

144,882
(6,276)
138,606

 Property costs

2020 
£m
15.7
1.0
–
0.6
17.3

2020 
£m

13.9
(0.6)
13.3

2019 
Restated 
£m
17.1
0.9
(2.9)
0.6
15.7

2019 
£m

14.5
(0.6)
13.9

Cost 
£m

324.2
324.2

The table below shows the movements in equity from share purchases and commitments during the year:

Shares purchased for cancellation in the year
Amount shown in Statement of Changes in Equity

 2020

Shares 
‘000

5,377

Cost 
£m

300.2
300.2

 2019

Shares 
‘000

6,276

Subsequent to the end of the financial year and before the start of the closed period, the Company purchased for cancellation 279,639 shares 
at a cost of £19.3m.

23. Other Reserves
Other reserves in the Consolidated Balance Sheet comprise the reserve created on reduction of share capital through a Scheme of Arrangement 
under Section 425 of the Companies Act 1985 of £1,460.7m less share premium account of £3.8m and capital redemption reserve of £8.7m at 
the time of a capital reconstruction in 2002, plus the accumulated amount of goodwill arising on acquisition after taking into account subsequent 
disposals of £0.7m, less the unrealised component of revaluations of properties arising under previous accounting standards of £5.1m as at the 
date of transition to IFRS.

172

24. Share-based Payments
The Group operates a number of share-based payment schemes as follows:

Management share options
The NEXT Management Share Option Plan provides for options over shares, exercisable between three and ten years following their grant, to 
be allocated to Group employees at the discretion of the Remuneration Committee. This plan is primarily aimed at middle management and 
senior store staff. No options were granted to any directors or changes made to existing entitlements in the year under review. No employee is 
entitled to be granted options under the scheme if, in the same financial year, they have received an award under NEXT’s Long Term Incentive 
Plan or Share Matching Plan.

The total number of options which can be granted is subject to limits. There are no cash-settlement alternatives and they are therefore accounted 
for under IFRS 2 as equity-settled awards. Option prices are set at the prevailing market price at the time of grant. The maximum total market 
value of shares (i.e. the acquisition price of shares) over which options may be granted to any person during any financial year of the Company 
is three times salary, excluding bonuses and benefits in kind. This limit may be increased to five times salary in circumstances considered by the 
Remuneration Committee to be exceptional, for example on the grant of options following recruitment. Grants are generally made annually. 

Sharesave options
The Company’s Save As You Earn (Sharesave) scheme is open to all UK employees. Invitations to participate are generally issued annually and 
the scheme is subject to HMRC rules. The current maximum monthly savings for the schemes detailed below is £250. Options are granted at the 
prevailing market rate less a discount of 20% and are exercisable three or five years from the date of grant. A similar Sharesave scheme is open 
to the Company’s Eire employees. Sharesave options are also accounted for as equity-settled awards under IFRS 2.

Management and Sharesave options
The following table summarises the movements in Management and Sharesave options during the year:

Outstanding at beginning of year
Granted
Exercised
Forfeited
Outstanding at end of year
Exercisable at end of year

 2020

 2019

Weighted  
average  
exercise 
 price

£47.71
£53.85
£43.15
£51.59
£50.36
£57.99

No. of  
options

5,582,795
1,477,311
(416,282)
(525,669)
6,118,155
1,794,711

Weighted 
average  
exercise  
price

£47.12
£47.35
£36.66
£49.23
£47.71
£53.85

No. of  
options

6,118,155
1,521,902
(1,581,139)
(417,763)
5,641,155
1,509,481

Options were exercised on a regular basis throughout the year and the weighted average share price during this period was £64.35 (2019: £53.95). 
Options outstanding at 25 January 2020 are exercisable at prices ranging between £20.70 and £70.80 (2019: £13.99 and £70.80) and have a 
weighted average remaining contractual life of 6.2 years (2019: 5.9 years), as analysed in the table below: 

Exercise price range 
£13.99 – £41.09
£41.12 – £48.23
£48.38
£51.84 – £61.27
£66.95 – £70.80

 2020

 2019

Weighted  
average  
remaining  
contractual  
life 
(years)

5.9
2.9
8.2
8.4
4.7
6.2

No. of  
options

1,391,365
1,057,631
1,021,695
1,308,102
862,362
5,641,155

Weighted  
average  
remaining  
contractual  
life 
(years)

5.1
3.5
9.2
6.6
5.7
5.9

No. of  
options

2,229,862
894,123
1,118,063
859,435
1,016,672
6,118,155

173

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
24. Share-based Payments 
Share Matching Plan (SMP) 
The SMP is an equity-settled scheme open to a small number of senior executives below Board level. Executive directors are no longer granted 
SMP awards. Under the current awards participants who invest a proportion of any annual cash bonus in NEXT shares will receive up to a 
maximum of two times the original number of shares they purchase with their bonus. Any matching is conditional upon achieving performance 
measures over the following three years. The maximum matching ratio which is permitted under the SMP rules is 3:1, matching the pre-tax 
equivalent of the amount invested in shares. For any SMP grants made from 2018, participants will be entitled to receive ordinary and special 
dividend accruals on any awards vesting under the SMP.

(continued)

The Remuneration Committee’s policy is to set performance measures by reference to underlying fully diluted post-tax EPS but the Committee 
has flexibility to use different measures. Under the formulae, a notional adjustment is made to actual EPS achieved for special dividends, on the 
basis that the cash distributed had instead been used to purchase shares at the prevailing share price on the day of the special dividend payment. 

The following table summarises the movements in nil cost SMP options during the year:

Outstanding at beginning of year
Granted
Exercised
Forfeited
Outstanding at end of year
Exercisable at end of year

2020  
No. of  
options
39,454
9,018
–
(11,782)
36,690
–

2019  
No. of  
options
45,564
10,374
–
(16,484)
39,454
–

The weighted average remaining contractual life of these options is 5.0 years (2019: 5.4 years). During the year ending 25 January 2020 and 
26 January 2019 no SMP options were exercised as the awards did not vest.

Long Term Incentive Plan (LTIP)
As explained in the Remuneration Report, the Group operates an equity-settled LTIP scheme for executive directors and other senior executives. 
Performance conditions for the LTIP awards are detailed in the Remuneration Report.

The following table summarises the movements in nil cost LTIP awards during the year:

Outstanding at beginning of year
Granted
Vested
Forfeited
Outstanding at end of year

2020  
Awards
476,889
195,015
(47,654)
(81,501)
542,749

2019  
Awards
487,442
186,306
(11,442)
(185,417)
476,889

The weighted average remaining contractual life of these options is 1.4 years (2019: 1.5 years).

Profit Sharing Bonus Plan 
The Profit Sharing Bonus Plan provides for options over shares in NEXT for senior employees of Lipsy Limited. Under the arrangement, a profit 
bonus equal to 3.6% of the average of the post tax profits of Lipsy and any subsidiaries of Lipsy in respect of the financial years ending January 
2023 and January 2024, multiplied by ten is payable. Fifty per cent of the profit bonus will be settled in cash with the balance settled in either 
shares in NEXT (calculated based on the share price at the date of grant) or in cash, or a combination thereof, at the choice of the participants. 
The participants also have a right to receive up to a 15% cash draw down of value in each year up to an aggregate of 60% based on the average 
of the post-tax profits of the two most recent financial years of Lipsy in each year (Draw Down). The value of the profit bonus will be reduced to 
reflect any value which has been received under the Draw Down. 

The Share Awards are structured as nil cost options and during the year 159,164 options were granted in accordance with the terms of the Plan 
and remained outstanding at the year end. As the Profit Sharing Bonus Plan can be cash-settled, the recognition of a liability on the balance 
sheet is remeasured to fair value each reporting period until it is settled, with any change in fair value recorded in profit or loss. The liability is 
recognised within Other creditors, non-current liabilities. 

174

24. Share-based Payments 
Fair value calculations
The fair value of Management, Sharesave and Share Matching Plan options granted is calculated at the date of grant using a Black-Scholes option 
pricing model. Expected volatility was determined by calculating the historical volatility of the Company’s share price over a period equivalent 
to the expected life of the option. The expected life applied in the model is based on historical analyses of exercise patterns, taking into account 
any early exercises. The following table lists the inputs to the model used for options granted in the years ended 25 January 2020 and 26 January 
2019 based on information at the date of grant:

(continued)

Management share options
Share price at date of grant
Exercise price
Volatility
Expected life
Risk free rate
Dividend yield
Weighted average fair value per option

Sharesave plans
Share price at date of grant
Exercise price
Volatility
Expected life
Risk free rate
Dividend yield
Weighted average fair value per option

Share Matching Plan
Share price at date of grant
Exercise price
Volatility
Expected life
Risk free rate
Dividend yield
Weighted average fair value per option

2020 
£56.46
£56.46
30.00%
4 years
0.78%
2.83%
£10.35

2020
£60.28
£48.23
29.44%
3.2 years
0.46%
2.74%
£14.90

2020
£58.50
Nil
31.30%
3 years
0.76%
0.00%
£58.50

2019 
£48.38
£48.38
28.40%
4 years
1.06%
3.27%
£8.09

2019 
£54.34
£43.48
31.35%
3.3 years
0.79%
2.91%
£14.07

2019 
£51.86
Nil
31.10%
3 years
0.93%
0.00%
£51.86

The  fair  value  of  LTIP  awards  granted  is  calculated  at  the  date  of  grant  using  a  Monte  Carlo  option  pricing  model.  Expected  volatility  was 
determined by calculating the historical volatility of the Company’s share price over a period equivalent to the life of the award. The following 
table lists the inputs to the model used for awards granted in the year ended 25 January 2020 and 26 January 2019 based on information at the 
date of grant:

LTIP awards (granted in March)
Share price at date of grant
Award price
Volatility
Life of award
Risk free rate
Dividend yield
Fair value per award

2020 
£48.11
Nil
32.47%
3 years
0.67%
0.00%
£23.83

2019 
£48.75
Nil
30.62%
3 years
0.95%
0.00%
£22.78

175

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
24. Share-based Payments 
Fair value calculations 

(continued)

(continued)

LTIP awards (granted in September)
Share price at date of grant
Award price
Volatility
Life of award
Risk free rate
Dividend yield
Fair value per award

2020 
£59.88
Nil
29.01%
3 years
0.46%
0.00%
£29.87

2019 
£54.00
Nil
31.40%
3 years
0.87%
0.00%
£26.27

From  September  2017,  for  all  new  LTIP  awards,  dividend  accruals  (both  in  respect  of  special  and  ordinary  dividends)  may  be  payable  on 
vested awards.

25. Shares Held by ESOT
The NEXT 2003 ESOT has an independent trustee resident in Jersey and provides for the issue of shares to Group employees to satisfy all awards 
which vest/are exercised in accordance with the terms of the various share-based schemes detailed in Note 24.

At 25 January 2020 the ESOT held 5,430,961 (2019: 5,463,200) ordinary shares of 10p each in the Company, the market value of which amounted 
to £390.7m (2019: £261.0m). Details of outstanding share awards and options are shown in Note 24.

The consideration paid for the ordinary shares of 10p each in the Company held by the ESOT at 25 January 2020 and 26 January 2019 has been 
shown as an ESOT reserve and presented within equity for the Company and the Group. All other assets, liabilities, income and costs of the ESOT 
have been incorporated into the accounts of the Company and the Group.

The table below shows the movements in equity from ESOT share purchases during the year:

Shares purchased by ESOT in the year
Shares issued in respect of employee share schemes

 2020

 2019

Shares 
‘000

1,551
1,583

£m

94.2
65.5

Shares 
‘000

1,085
448

£m

61.9
15.3

Proceeds of £66.9m (2019: £15.8m) were received on the exercise of Management and Sharesave options. The amount shown in the Statement 
of Changes in Equity of £65.5m (2019: £15.3m) is after the issue of any nil cost LTIP, SMP and Deferred bonus shares. The weighted average cost 
of shares issued by the ESOT was £80.9m (2019: £21.9m).

At 18 March 2020, employee share options over 84,382 shares had been exercised subsequent to the Balance Sheet date and had been satisfied 
by ordinary shares issued by the ESOT.

176

26. Financial Instruments: Categories

Financial assets
Derivatives not designated as hedging instruments
Derivatives designated as hedging instruments
Customer and other receivables at amortised cost*
Cash and short term deposits
Non-listed equity instruments designated at fair value through OCI 
Financial liabilities
Derivatives not designated as hedging instruments
Derivatives designated as hedging instruments
Lease liabilities 
Interest-bearing loans and borrowings:
 Corporate bonds at amortised cost adjusted for the fair value changes attributable to the risk being hedged
 Bank loans and overdrafts at amortised cost
Trade and other payables at amortised cost**

2020 
£m 

0.3
49.8
1,276.2
86.6
1.0

(2.3)
(38.1)
(1,251.0)

(1,163.7)
(73.7)
(442.4)

2019 
Restated 
£m 

0.1
51.3
1,247.8
156.3
1.0

(0.6)
(18.0)
(1,366.3)

(905.2)
(377.3)
(435.3)

*  Prepayments of £38.8m (2019: £37.2m) and other debtors of £0.3m (2019: £0.4m) do not meet the definition of a financial instrument.

**   Other taxation and social security payables of £73.4m (2019: £68.3m), deferred income of £74.9m (2019: £75.4m), share-based payment liabilities of £0.4m (2019: £0.4m) and 

other creditors of £15.4m (2019: £28.3m) do not meet the definition of a financial instrument.

27. Financial Instruments: Fair Values
The fair values of each category of the Group’s financial instruments are the same as their carrying values in the Group’s Balance Sheet, other 
than corporate bonds, based on the following assumptions:

Trade receivables, trade payables, short term deposits 
and borrowings
Long term borrowings

Derivative financial instruments

The fair value of corporate bonds is as follows:

The fair value approximates the carrying amount because of the short maturity of 
these instruments.
The fair value of bank loans and other borrowings approximates the carrying value 
reported in the Balance Sheet as the majority are floating rate where interest 
rates are reset at intervals less than one year.
The fair value is determined as the net present value of cash flows using 
observable market rates at the reporting date.

Corporate bonds

In hedging relationships
Not in hedging relationships

 2020

 2019

Carrying 
amount 
£m

463.7
700.0
1,163.7

Fair value 
£m

481.6
772.0
1,253.6

Carrying 
amount 
£m

455.2
450.0
905.2

Fair value 
£m

461.3
469.0
930.3

Corporate bonds are held at amortised cost adjusted for the fair value changes attributable to the interest rate risk being hedged.

177

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
27. Financial Instruments: Fair Values 
Fair Value Hierarchy
Financial instruments carried at fair value are required to be measured by reference to the following levels under IFRS 13 “Fair value measurement”:

Hierarchy level
Level 1

Inputs
Quoted prices in active markets 
for identical assets or liabilities

(continued)
Financial instruments
Corporate bonds

Level 2

Level 3

Derivative financial instruments

Inputs  other  than  quoted  prices 
included  within  Level  1  that  are 
observable for the asset or liability, 
either  directly  (i.e.  as  prices)  or 
indirectly (i.e. derived from prices)

Inputs for the asset or liability that 
are not based on observable market 
data (unobservable market data)

Non-listed equity instruments at 
fair value through OCI

Valuation methodology
includes  accrued 
Market  value 
interest  and  change 
in  credit 
risk  and  interest  rate  risk  and  is 
therefore different to the reported 
carrying amounts.

Valuation 
include 
techniques 
forward  pricing  and  swap  models 
using  net  present  value  calculation 
of  future  cash  flows.  The  model 
inputs include the foreign exchange  
spot  and 
rates,  yield 
forward 
curves of the respective currencies, 
currency basis spreads between the 
respective  currencies  and  interest 
rate curves.

The  fair  value  of  these  non-listed 
equity 
investments  has  been 
estimated  using  a  discounted  cash 
flow model.

28.  Financial Instruments:  

Financial Risk Management and Hedging Activities

The  Board  of  directors  has  overall  responsibility  for  the  establishment  and  oversight  of  the  Group’s  risk  management  framework  and  for 
establishing the Group’s risk management policies.

The Group has exposure to the following risks arising from financial instruments:

•  Liquidity risk

• 

Interest rate risk

•  Foreign currency risk

•  Credit risk 

•  Capital risk

Treasury function
NEXT operates a centralised treasury function which is responsible for managing the liquidity, interest and foreign currency risks associated with 
the Group’s activities. As part of its strategy for the management of these risks, the Group uses financial instruments. In accordance with the 
Group’s treasury policy, financial instruments are not entered into for speculative purposes. Treasury policy is reviewed and approved by the 
Board and specifies the parameters within which treasury operations must be conducted, including authorised counterparties, instrument types 
and transaction limits, and principles governing the management of liquidity, interest and foreign currency risks.

The Group’s financial instruments also include cash, short term deposits, bank overdrafts, loans, and corporate bonds. The main purpose of 
these financial instruments is to raise finance for the Group’s operations. In addition, the Group has various other financial assets and liabilities 
such as trade receivables and trade payables arising directly from its operations.

Liquidity risk
The Group manages its cash and borrowing requirements centrally to minimise net interest expense within risk parameters agreed by the Board, 
whilst ensuring that the Group has sufficient liquid resources to meet the operating needs of its businesses. The forecast cash and borrowings 
profile of the Group is monitored to ensure that adequate headroom remains under committed borrowing facilities.

178

28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Liquidity risk 
The table below shows the maturity analysis of the undiscounted remaining contractual cash flows (including interest) of the Group’s financial 
(continued)
liabilities, including cash flows in respect of derivatives:

(continued)

2020
Bank loans and overdrafts
Lease liabilities
Trade and other payables
Corporate bonds

Derivatives: net settled
Derivatives: gross settled
 Cash inflows
 Cash outflows
Total cash flows

2019 restated
Bank loans and overdrafts
Lease liabilities
Trade and other payables
Corporate bonds

Derivatives: net settled
Derivatives: gross settled
 Cash inflows
 Cash outflows
Total cash flows

Less than  
1 year  
£m
73.7
214.0
420.3
46.8
754.8
(6.4)

(881.6)
905.6
772.4

Less than  
1 year  
£m
377.3
239.5
425.5
39.3
1,081.6
(6.0)

(885.5)
878.6
1,068.7

1 to 2  
years 
£m
– 
199.9
12.7
371.8
584.4
(6.8)

– 
– 
577.6

1 to 2  
years 
£m
–
209.5
7.5
39.3
256.3
(5.7)

–
–
250.6

2 to 5  
years  
£m
– 
457.9
– 
87.9
545.8
(16.8)

– 
– 
529.0

2 to 5  
years  
£m
–
483.8
–
407.9
891.7
(13.6)

–
–
878.1

Over  
5 years 
£m
– 
694.0
– 
872.9
1,566.9
(11.0)

– 
– 
1,555.9

Over  
5 years 
£m
–
752.4
–
637.2
1,389.6
(11.1)

–
–
1,378.5

Total 
£m
73.7
1,565.8
433.0
1,379.4
3,451.9
(41.0)

(881.6)
905.6
3,434.9

Total 
£m
377.3
1,685.2
433.0
1,123.7
3,619.2
(36.4)

(885.5)
878.6
3,575.9

At 25 January 2020, the Group had borrowing facilities of £450.0m (2019: £625.0m) committed until November 2024, in respect of which all 
conditions precedent have been met. £40.0m of the facility was drawn down at January 2020 (2019: £255.0m).

Interest rate risk
The Group is exposed to fair value interest rate risk on its fixed rate corporate bonds and cash flow interest rate risk on floating rate loans and 
overdrafts. The forecast cash and borrowings profile of the Group is monitored regularly to assess the mix of fixed and variable rate debt, and the 
Group uses interest rate derivatives where appropriate to manage its exposure to changes in interest rates and the economic environment. 

Interest rates: fair value hedges
The Group has interest rate swap agreements in place as fair value hedges against part of the interest rate risk associated with the corporate 
bonds. Under the terms of the swaps, which have matching features as the bonds, the Group receives a fixed rate of interest equivalent to the 
relevant coupon rate, and pays a variable rate interest related to LIBOR. The Group also has interest rate swaps where the Group receives a 
variable rate of interest related to LIBOR, and pays a fixed rate. Details of the aggregate rates payable are given in Note 19. 

There is an economic relationship between the hedged item and the hedging instrument as the terms of the interest rate swaps match the 
terms of the fixed rate corporate bonds (i.e. notional amount and maturity). The Group has established a hedge ratio of 1:1 for the hedging 
relationships as the underlying risk of the interest rate swap is identical to the hedged risk component. To test the hedge effectiveness, the Group 
uses the hypothetical derivative method and compares the changes in the fair value of the hedging instrument against the changes in the fair 
value of the hedged item attributable to the hedged risk. 

179

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Effect of IBOR reform
Following the financial crisis, the reform and replacement of benchmark interest rates such as GBP LIBOR and other interbank offered rates 
(‘IBORs’) has become a priority for global regulators. There is currently uncertainty around the timing and precise nature of these changes. 
The Group’s most significant risk exposure affected by these changes relates to its corporate bonds. The notional amount of interest rates swaps 
designated within fair value hedges relating to LIBOR is disclosed below. 

(continued)

In calculating the change in fair value attributable to the hedged risk for the fixed-rate bond, the Group has assumed that pre-existing fallback 
provisions in the corporate bonds do not apply to IBOR reform and that no other changes to the terms of the hedged items or hedging instruments 
are anticipated.

The hedge ineffectiveness can arise from:

•  Different interest rate curve applied to discount the hedged item and the hedging instrument

•  Differences in timing of cash flows of the hedged item and hedging instrument

•  The counterparties’ credit risk differently impacting the fair value movements of the hedging instrument and the hedged item

The fair values of the Group’s interest rate swaps, including accrued interest, are as follows:

Derivatives in designated fair value hedging relationships

2020 
£m 
40.6

2019 
£m 
32.3

The fair values of derivatives have been calculated by discounting the expected future cash flows at prevailing interest rates and are based on-
market prices at the Balance Sheet date.

The timing of the nominal amounts of the interest rate swaps are as follows:

At 25 January 2020

Nominal amount (£m)
Average price

At 26 January 2019

Nominal amount (£m)
Average price

    October 2021

  October 2026

Fixed to floating

175.0
6 month LIBOR + 1.878

Floating to 
fixed

Fixed to floating

150.0
5.133

250.0
6 month LIBOR + 1.434

    October 2021

  October 2026

Fixed to floating

175.0
6 month LIBOR + 1.878

Floating to 
fixed

150.0
5.133

Fixed to floating

250.0
6 month LIBOR + 1.434

The impact of the hedging instrument on the Balance Sheet is as follows:

Notional amount 
£m
425.0
150.0

Carrying amount* 

£m Line item in the Balance Sheet
48.4 Other financial assets 
(7.8) Other financial liabilities

Changes in fair value 
used for measuring 
ineffectiveness in 
the period 
£m
6.8
1.5

425.0
150.0

41.5 Other financial assets 
(9.2) Other financial liabilities

(6.1)
3.0

At 25 January 2020
Interest rate swaps – assets
Interest rate swaps – liabilities
At 26 January 2019
Interest rate swaps – assets
Interest rate swaps – liabilities

*  The carrying amount of derivatives includes £1.9m of interest accrual (2019: £1.9m).

180

28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Effect of IBOR reform 
The impact of the hedged items on the Balance Sheet is as follows:

(continued)

(continued)

Carrying amount 
£m
275.0

Accumulated fair 
value adjustments 

£m Line item in the Balance Sheet
38.8

Corporate bonds

Changes in fair value 
used for measuring 
ineffectiveness in 
the period 
£m
8.5

275.0

30.2

Corporate bonds

3.3

At 25 January 2020
Fixed-rate borrowings
At 26 January 2019
Fixed-rate borrowings

The ineffectiveness recognised in the Income Statement for the period ended 25 January 2020 was a loss of £0.2m (2019: gain of £0.2m).

Foreign currency risk
The  Group’s  principal  foreign  currency  exposures  arise  from  the  purchase  of  overseas  sourced  products.  Group  policy  allows  for  these 
exposures to be hedged for up to 24 months ahead in order to fix the cost in Sterling. This hedging activity involves the use of spot, forward and 
option contracts.

The market value of outstanding foreign exchange contracts is reported regularly at Board level, and reviewed in conjunction with percentage 
cover taken by season and current market conditions in order to assess and manage the Group’s ongoing exposure.

The Group does not have a material exposure to currency movements in relation to the translation of overseas investments and consequently 
does not hedge any such exposure. The Group’s net exposure to foreign currencies, taking hedging activities into account, is illustrated by the 
sensitivity analysis in Note 29.

Foreign currency hedges
There is an economic relationship between the hedged items and the hedging instruments as the terms of the foreign exchange contracts match 
the terms of highly probable forecast transactions (i.e. notional amount and expected payment date). The Group has established a hedge ratio 
of 1:1 for the hedging relationships as the underlying risk of the foreign exchange contracts are identical to the hedged risk components. To test 
hedge effectiveness, the Group uses the hypothetical derivative method and compares the changes in the fair value of the hedging instruments 
against the changes in the fair value of the hedged items attributable to the hedged risks.

In these hedge relationships, the main sources of ineffectiveness are:

•  Differences in the timing of the cash flows of the hedged items and the hedging instruments

•  Different indices (and accordingly different curves) linked to the hedged risk of the hedged items and hedging instruments

•  The counterparties’ credit risk differently impacting the fair value movements of the hedging instruments and hedged items

•  Changes to the forecasted amount of cash flows of hedged items and hedging instruments.

The fair values of foreign exchange derivatives are as follows:

Derivatives in designated hedging relationships
Other foreign exchange derivatives not designated in hedging relationships
Total foreign exchange derivatives

2020 
£m 
(29.0)
(1.9)
(30.9)

2019 
£m 
0.9
(0.4)
0.5

181

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Foreign currency hedges 
Derivatives designated in hedging relationships at 25 January 2020:

(continued)

US Dollars (highly probable forecast purchases)
Notional amount (in £m)
Average GBP: USD contract rate
EURO (highly probable forecast purchases)
Notional amount (in £m)
Average GBP: EURO contract rate
Other (highly probable forecast sales)
Notional amount (in £m)
Average GBP: Other contract rate

*  6 currencies are hedged, which are individually not material to the financial statements.

Derivatives designated in hedging relationships at 26 January 2019:

US Dollars (highly probable forecast purchases)
Notional amount (in £m)
Average GBP: USD contract rate
EURO (highly probable forecast purchases)
Notional amount (in £m)
Average GBP: EURO contract rate
Other (highly probable forecast sales)
Notional amount (in £m)
Average GBP: Other contract rate

(continued)

 Maturity

1–6 months 6–12 months
236.8
1.25

497.8
1.26

More than 
one year
– 
– 

53.4
1.17

52.2

– 
– 

1.8

 Various currencies*

– 
– 

– 

 Maturity

1–6 months
559.5
1.33

6–12 months
284.9
1.32

More than 
one year
–
–

9.7
1.12

47.0

–
–

–

–
–

–

 Various currencies*

Total
734.6
1.26

53.4
1.17

54.0

Total
844.4
1.32

9.7
1.12

47.0

*  4 currencies were hedged, which are individually not material to the financial statements.

The impact of the hedging instruments on the Balance Sheet are as follows:

Notional amount 
£m
167.4
1,095.7

Carrying amount 

£m Line item in the Balance Sheet
1.7 Other financial assets 
(32.6) Other financial liabilities

Changes in fair value 
used for measuring 
ineffectiveness in 
the period 
£m
35.4
(24.9)

368.4
515.0

9.9 Other financial assets 
(9.4) Other financial liabilities

53.6
20.1

At 25 January 2020
Foreign exchange contracts
Foreign exchange contracts
At 26 January 2019
Foreign exchange contracts
Foreign exchange contracts

182

Closing cash 
flow hedge 
reserve 
£m
1.2
(0.7)

Closing cost 
of hedging 
reserve 
£m
–
0.5

Amount 
reclassified 
from OCI to 
the Income 
Statement 
£m
(0.1)
– 

Line item in 
the Income 
Statement
Revenue
–

28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Foreign currency hedges 
The impact of the hedged items on the Balance sheet is as follows:

(continued)

 25 January 2020

(continued)

 26 January 2019

Changes in fair 
value used for 
measuring 
ineffectiveness 
in the period 
£m
(1.0)
11.5

Closing cash 
flow hedge 
reserve 
£m
(1.1)
(28.9)

Closing cost 
of hedging 
reserve 
£m
– 
0.1

Changes in fair 
value used for 
measuring 
ineffectiveness 
in the period 
£m
1.2
72.5

Highly probable forecast sales
Highly probable forecast stock purchases

The effect of the cash flow hedge in the Income Statement or other comprehensive income is as follows:

Ineffectiveness 
recognised in 
Income 
Statement 
£m
–
–

Recycled to 
cost of 
inventories 
£m
– 
(40.4)

Cost of 
hedging 
recognised in 
OCI 
£m
–
–

Year ended 25 January 2020
Highly probable forecast sales
Highly probable forecast stock purchases
Year ended 26 January 2019
Highly probable forecast sales
Highly probable forecast stock purchases

–
–

–
(20.3)

–
0.5

0.7

– 

Revenue
–

Credit risk
Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its contractual obligations, 
and arises primarily from the Group’s Online customer receivables. The carrying amount of financial assets represents the maximum residual 
credit exposure, which was £1,260.0m at the reporting date (2019: £1,230.5m). These are detailed in Note 13.

The Group’s credit risk in relation to customer receivables is influenced mainly by the individual characteristics of each customer. The Board of 
directors has established a credit policy under which each new credit customer is analysed individually for creditworthiness and subject to credit 
verification procedures. Receivable balances are monitored on an ongoing basis and provision is made for estimated irrecoverable amounts 
using forward looking estimates. The concentration of credit risk is limited due to the Online customer base being large and diverse. At January 
2020 there were 2.64m active customers (2019: 2.58m) with an average balance of £532 (2019: £533). The Group’s outstanding receivables 
balances and impairment losses are detailed in Note 13. The performance of our credit risk policies and the risk of the debtor book are monitored 
weekly by management. Any trends and deviations from expectations are investigated. Senior management review is carried out monthly.

Customer receivables with a value of £26.8m at January 2020 (2019: £23.5m) were on Reduced Payment Indicator (RPI) plans. An allowance 
for Expected Credit Losses (ECLs) of £18.0m (2019: £17.9m) has been made against these balances. Customers are typically on RPI plans for a 
period of 12 months during which no interest is charged and repayment rates are reduced. On completion of the RPI plan the customer would 
be treated as higher risk than the arrears stage and customer indebtedness would otherwise suggest. Any modification gain or loss recognised 
is immaterial to the financial statements.

The Group uses Experian Delphi for Customer Management which provides a suite of characteristics and scores to monitor the credit behaviour 
of new and existing customers. The principal score for making risk decisions around credit limit changes, and monitoring the risk of associated 
sales, is the Account and Arrears Management (“AAM”) score. The principal measure to assess a customer’s ability to afford repayments, and our 
allowance for expected credit losses under IFRS 9, is the Consumer Indebtedness Index (“CII”). The CII is a score within the range of 1 to 99. 
A lower CII score is representative of a lower level of risk associated with the debt (i.e. a lower CII score indicates the customer has a greater 
ability to afford repayments).

183

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Credit risk 
The  following  table  contains  an  analysis  of  customer  and  other  receivables  segmented  by  CII  score.  For  the  purpose  of  this  analysis  trade 
receivables are recognised in Risk band 1.

(continued)

(continued)

Risk exposure determined by CII score
Risk band 1 (CII<=10) 
Risk band 2 (10>CII=<20)
Risk band 3 (20>CII=<47)
Risk band 4 (47>CII)
Gross carrying amount before credit impaired
Credit impaired
Gross carrying amount after credit impaired
Loss allowance
Carrying amount

Analysis of customer receivables and other trade receivables, stratified by credit grade, is as follows:

2020 
Total 
£m 

648.8
355.3
239.3
100.8
1,344.2
87.8
1,432.0
(172.0)
1,260.0

1–30  
days past 
due 
£m

Current 
£m

631.3
333.9
212.5
67.8
 –
1,245.5

2020
Customer receivables and other trade receivables
Risk band 1 (CII<=10) 
Risk band 2 (10>CII=<20)
Risk band 3 (20>CII=<47)
Risk band 4 (47>CII)
Otherwise impaired
Total
Loss allowance
Risk band 1 (CII<=10) 
Risk band 2 (10>CII=<20)
Risk band 3 (20>CII=<47)
Risk band 4 (47>CII)
Otherwise impaired
Total
Expected loss rate %
Risk band 1 (CII<=10) 
Risk band 2 (10>CII=<20)
Risk band 3 (20>CII=<47)
Risk band 4 (47>CII)
Otherwise impaired
Total

0.6%
3.4%
10.8%
22.3%
 – 
4.3%

(3.9)
(11.4)
(23.0)
(15.2)
 –
(53.5)

13.6
12.9
13.6
8.6
 –
48.7

(0.2)
(1.0)
(2.2)
(2.8)
 –
(6.2)

1.8%
7.4%
16.4%
32.4%
 – 
12.7%

31–60  
days past 
due 
£m

61–90 
days past  
due 
£m

91–120 
days past 
due 
£m

> 120  
days past 
due 
£m

Payment 
plans 
£m

0.8
1.7
2.8
3.5
 –
8.8

(0.1)
(0.5)
(1.3)
(2.4)
 –
(4.3)

14.9%
32.0%
46.5%
68.1%
 – 
49.6%

0.2
0.5
1.5
2.7
 –
4.9

(0.1)
(0.2)
(1.0)
(2.0)
 –
(3.3)

20.5%
51.2%
62.1%
73.7%
 – 
66.9%

 –
0.2
1.0
2.7
 –
3.9

 –
(0.1)
(0.6)
(2.1)
 –
(2.8)

 –
53.3%
62.4%
80.7%
 – 
74.1%

0.1
0.4
0.8
4.3
87.8
93.4

(0.1)
(0.3)
(0.6)
(3.2)
(79.7)
(83.9)

34.2%
66.7%
75.8%
74.2%
90.8%
89.8%

2.8
5.7
7.1
11.2
 –
26.8

(1.2)
(3.0)
(4.4)
(9.4)
 –
(18.0)

42.7%
52.7%
61.7%
84.2%
 –
67.1%

2019 
Total 
£m 

612.7
354.5
246.1
104.2
1,317.5
79.0
1,396.5
(166.0)
1,230.5

Total 
£m

648.8
355.3
239.3
100.8
87.8
1,432.0

(5.6)
(16.5)
(33.1)
(37.1)
(79.7)
(172.0)

0.9%
4.7%
13.8%
36.8%
90.8%
12.0%

184

28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Credit risk 

(continued)

1–30  
days past 
due 
£m

Current 
£m

595.2
334.3
219.0
69.5
–
1,218.0

2019
Customer receivables and other trade receivables
Risk band 1 (CII<=10) 
Risk band 2 (10>CII=<20)
Risk band 3 (20>CII=<47)
Risk band 4 (47>CII)
Otherwise impaired
Total
Loss allowance
Risk band 1 (CII<=10) 
Risk band 2 (10>CII=<20)
Risk band 3 (20>CII=<47)
Risk band 4 (47>CII)
Otherwise impaired
Total
Expected loss rate %
Risk band 1 (CII<=10) 
Risk band 2 (10>CII=<20)
Risk band 3 (20>CII=<47)
Risk band 4 (47>CII)
Otherwise impaired
Total

0.5%
3.1%
10.2%
24.5%
– 
4.4%

(3.3)
(10.4)
(22.4)
(17.0)
–
(53.1)

13.3
12.6
13.4
9.0
–
48.3

(0.2)
(1.0)
(2.3)
(3.4)
–
(6.9)

1.6%
7.7%
17.3%
38.0%
– 
14.3%

31–60  
days past 
due 
£m

61–90 
days past  
due 
£m

91–120 
days past 
due 
£m

(continued)
> 120  
days past 
due 
£m

Payment 
plans 
£m

1.2
1.8
4.0
5.2
–
12.2

(0.1)
(0.4)
(1.4)
(2.8)
–
(4.7)

5.3%
21.2%
33.7%
55.9%
– 
38.5%

0.2
0.6
1.6
3.7
–
6.1

–
(0.3)
(0.9)
(2.5)
–
(3.7)

6.6%
53.5%
55.4%
67.9%
– 
60.8%

0.3
0.2
0.9
3.8
–
5.2

–
(0.1)
(0.6)
(2.8)
–
(3.5)

6.9%
70.1%
64.1%
73.3%
– 
67.0%

0.4
0.3
0.6
2.9
79.0
83.2

(0.1)
(0.2)
(0.4)
(2.1)
(73.4)
(76.2)

22.6%
66.2%
63.6%
71.9%
92.9%
91.5%

2.1
4.7
6.6
10.1
–
23.5

(1.1)
(2.8)
(4.6)
(9.4)
–
(17.9)

51.6%
60.9%
69.9%
92.6%
–
76.2%

Total 
£m

612.7
354.5
246.1
104.2
79.0
1,396.5

(4.8)
(15.2)
(32.6)
(40.0)
(73.4)
(166.0)

0.8%
4.3%
13.2%
38.4%
92.9%
11.9%

Customer receivables and other trade receivables have been represented to separately identify those customers under RPI plans as the directors 
do not regard these customers as being overdue.

There is no collateral and therefore all amounts that are past due are impaired.

Investments of cash surpluses and derivative contracts are made through banks and companies which must fulfil credit rating and investment 
criteria approved by the Board. Risk is further mitigated by diversification and limiting counterparty exposure. The Group does not consider 
there to be any impairment loss in respect of these balances (2019: £nil). The maximum exposure to credit risk at the reporting date is the 
carrying value of each class of asset. 

Capital risk
The capital structure of the Group consists of debt, as analysed in Note 30, and equity attributable to the equity holders of the Parent Company, 
comprising issued capital, reserves and retained earnings as shown in the Consolidated Statement of Changes in Equity. The Group manages its 
capital with the objective that all entities within the Group continue as going concerns while maintaining an efficient structure to minimise the 
cost of capital. The Group is not restricted by any externally imposed capital requirements.

As part of its strategy for delivering sustainable returns to shareholders, the Group has been returning capital to shareholders by way of share 
buybacks in addition to dividends (including special dividends). Share buybacks may be transacted through both on-market purchases and off-
market contingent contracts.

185

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
29. Financial Instruments: Sensitivity Analysis
Interest rate sensitivity analysis
The table below illustrates the hypothetical sensitivity of the Group’s reported profit and closing equity to a 0.5% increase or decrease in interest 
rates, assuming all other variables were unchanged. The sensitivity rate of 0.5% represents the directors’ assessment of a reasonably possible 
change, based on historic volatility.

The analysis has been prepared using the following assumptions:

•  For floating rate assets and liabilities, the amount of the asset or liability outstanding at the Balance Sheet date is assumed to have been 

outstanding for the whole year.

•  Fixed rate financial instruments that are carried at amortised cost are not subject to interest rate risk for the purpose of this analysis.

Positive figures represent an increase in profit or equity.

Interest rate increase of 0.5%
Interest rate decrease of 0.5%

   Income Statement

    Equity

2020 
£m

(1.4)
1.4

2019 
£m

(2.6)
2.6

2020 
£m

(1.4)
1.4

2019 
£m

(2.6)
2.6

Foreign currency sensitivity analysis
The Group’s principal foreign currency exposures are to US Dollars and the Euro. The table below illustrates the hypothetical sensitivity of the 
Group’s reported profit and closing equity to a 10% increase and decrease in the US Dollar/Sterling and Euro/Sterling exchange rates at the 
reporting date, assuming all other variables remain unchanged. The sensitivity rate of 10% represents the directors’ assessment of a reasonably 
possible change, based on historic volatility.

The analysis assumes that exchange rate fluctuations on currency derivatives that form part of an effective cash flow hedge relationship affect 
the fair value reserve in equity and the fair value of the hedging derivatives. For foreign exchange derivatives which are not designated hedges, 
movements in exchange rates impact the Income Statement.

Positive figures represent an increase in profit or equity.

Sterling strengthens by 10%
US Dollar
Euro
Sterling weakens by 10%
US Dollar
Euro

   Income Statement

    Equity

2020 
£m

(4.2)
–

2.1
–

2019 
£m

(0.8)
–

(1.1)
–

2020 
£m

(47.3)
(1.6)

58.2
1.9

2019 
£m

(49.1)
0.6

54.7
(0.7)

Year-end exchange rates applied in the above analysis are US Dollar 1.31 (2019: 1.32) and Euro 1.19 (2019: 1.15). Strengthening and weakening 
of Sterling may not produce symmetrical results depending on the proportion and nature of foreign exchange derivatives which do not qualify 
for hedge accounting.

186

30. Analysis of Net Debt

Cash and short term deposits
Overdrafts and short term borrowings
Cash and cash equivalents
Unsecured committed bank loans
Corporate bonds
Fair value hedges of corporate bonds
Net debt excluding leases

Current lease liability
Non-current lease liability

Net debt including leases

January  
2019 
£m

156.3
(122.3)
34.0
(255.0)
(905.2)
30.4
(1,095.8)

(175.6)
(1,190.7)
(1,366.3)
(2,462.1)

Other non-cash charges

Cash flow 
£m

Fair value  
changes 
£m

IFRS 16 
£m

18.9
215.0
(250.2)
–
(16.3)

224.4
–
224.4
208.1

–
–
(8.3)
8.3
–

–
–
–
–

–
–
–
–
–

(221.1)
112.0
(109.1)
(109.1) 

January 
2020 
£m

86.6
(33.7)
52.9
(40.0)
(1,163.7)
38.7
(1,112.1)

(172.3)
(1,078.7)
(1,251.0)
(2,363.1)

31. Related Party Transactions
During the year the Group sold goods and services in the normal course of business to its associate undertaking, Choice Discount Stores Limited, 
as follows:

Sales
Amounts outstanding at year end

2020 
£m

6.6
0.9

During the year the Group entered into the following transactions with its joint venture Retail Restaurants Limited, as follows:

Loans advanced
Recharge of costs and loan interest
Amounts outstanding at year end

2020 
£m

0.4
0.1
2.9

The loan of £2.9m earns interest at a commercial arms-length rate.

During the year the Group entered into the following transactions with its associate undertaking Custom Gateway Limited, as follows:

Costs recharged by Custom Gateway
Amounts owed at year end

The Group’s other related party transactions were the remuneration of key management personnel (refer to Note 4).

2020 
£m

(0.7)
–

2019 
£m

7.0
0.5

2019 
£m

0.7
0.5
2.5

2019 
£m

(0.4)
–

187

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompany52 weeks to  
25 January 
2020 
Excluding 
IFRS 16 
£m
4,266.2
(2,706.7)
1,559.5
(517.8)
(267.7)
(1.5)
772.5
(0.4)
772.1
0.2
(43.8)
728.5
(134.6)
593.9

52 weeks to  
26 January 
2019 
Excluding 
IFRS 16 
£m
4,167.4
(2,693.2)
1,474.2
(458.3)
(255.4)
1.4
761.9
0.1
762.0
0.4
(39.5)
722.9
(132.5)
590.4

Adjustments 
on  
adoption of  
IFRS 16 
£m
–
81.0
81.0
0.8
–
–
81.8
–
81.8
–
(61.8)
20.0
(3.7)
16.3

Adjustments 
on  
adoption of  
IFRS 16 
£m
–
78.3
78.3
0.8
–
–
79.1
–
79.1
–
(68.4)
10.7
(2.0)
8.7

52 weeks to  
25 January 
2020  
£m
4,266.2
(2,625.7)
1,640.5
(517.0)
(267.7)
(1.5)
854.3
(0.4)
853.9
0.2
(105.6)
748.5
(138.3)
610.2

52 weeks to  
26 January 
2019 
Restated  
£m
4,167.4
(2,614.9)
1,552.5
(457.5)
(255.4)
1.4
841.0
0.1
841.1
0.4
(107.9)
733.6
(134.5)
599.1

Notes

(i)

 (i)

(v)

Notes

(i)

 (i)

(v)

NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
32. IFRS 16 transition note

Impact on profit for the period
Total revenue
Cost of sales 
Gross profit 
Distribution costs
Administrative costs
Other losses
Trading profit 
Share of results of associates and joint venture
Operating profit
Finance income 
Finance costs
Profit before taxation 
Taxation
Profit attributable to equity holders

Impact on profit for the period
Total revenue
Cost of sales 
Gross profit 
Distribution costs
Administrative costs
Other gains
Trading profit 
Share of results of associates and joint venture
Operating profit
Finance income 
Finance costs
Profit before taxation 
Taxation
Profit attributable to equity holders

188

32. IFRS 16 transition note 
Impact on net assets and retained earnings as at 25 January 2020

(continued)

25 January 
2020 
£m

IFRS 16 
Adjustment 
£m

25 January 
2020 
£m

Notes

ASSETS AND LIABILITIES
Non-current assets
Property, plant and equipment
Intangible assets
Right-of-use asset
Associates, joint venture and other investment
Defined benefit pension asset
Other financial assets
Deferred tax assets

Current assets
Inventories
Customer and other receivables
Right of return asset
Other financial assets
Cash and short term deposits

Total assets
Current liabilities
Bank loans and overdrafts
Trade payables and other liabilities
Lease liabilities
Other financial liabilities
Current tax liabilities

Non-current liabilities
Corporate bonds
Provisions
Other financial liabilities
Lease liabilities
Other liabilities
Deferred tax liabilities

Total liabilities
NET ASSETS
TOTAL EQUITY

(ii)

(v)

(iv)

(iv)
(iii)

(iv)

(iii)
(iv)

578.5
44.2
–
5.0
133.4
48.4
17.5
827.0

527.6
1,367.9
24.2
1.7
86.6
2,008.0
2,835.0

(73.7)
(640.6)
–
(32.6)
(79.2)
(826.1)

(1,163.7)
(12.4)
(7.8)
–
(212.1)
–
(1,396.0)
(2,222.1)
612.9
612.9

–
–
852.7
–
–
–
38.2
890.9

–
(52.6)
–
–
–
(52.6)
838.3

–
48.6
(172.3)
–
–
(123.7)

–
(4.9)
–
(1,078.7)
197.6
–
(886.0)
(1,009.7)
(171.4)
(171.4)

578.5
44.2
852.7
5.0
133.4
48.4
55.7
1,717.9

527.6
1,315.3
24.2
1.7
86.6
1,955.4
3,673.3

(73.7)
(592.0)
(172.3)
(32.6)
(79.2)
(949.8)

(1,163.7)
(17.3)
(7.8)
(1,078.7)
(14.5)
–
(2,282.0)
(3,231.8)
441.5
441.5

189

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
32. IFRS 16 transition note 
Impact on net assets and retained earnings as at 26 January 2019

(continued)

26 January 
2019 
£m

IFRS 16 
Adjustment 
£m

Notes

26 January 
2019 
Restated 
£m

(ii)

(v)

(iv)

(iv)
(iii)

(iv)

(iii)
(iv)

564.9
42.6
 –
5.1
125.0
41.5
 –
779.1

502.8
1,339.8
23.4
9.9
156.3
2,032.2
2,811.3

(377.3)
(640.7)
 –
(9.4)
(85.1)
(1,112.5)

(905.2)
(10.3)
(9.2)
 –
(217.5)
(2.8)
(1,145.0)
(2,257.5)
553.8
553.8

 –
 –
943.8
 –
 –
 –
41.9
985.7

 –
(54.4)
 –
 –
 –
(54.4)
931.3

 –
44.4
(175.6)
 –
 –
(131.2)

 –
(5.4)
 –
(1,190.7)
208.4
 –
(987.7)
(1,118.9)
(187.6)
(187.6)

564.9
42.6
943.8
5.1
125.0
41.5
41.9
1,764.8

502.8
1,285.4
23.4
9.9
156.3
1,977.8
3,742.6

(377.3)
(596.3)
(175.6)
(9.4)
(85.1)
(1,243.7)

(905.2)
(15.7)
(9.2)
(1,190.7)
(9.1)
(2.8)
(2,132.7)
(3,376.4)
366.2
366.2

ASSETS AND LIABILITIES
Non-current assets
Property, plant and equipment
Intangible assets
Right-of-use asset
Associates, joint venture and other investment
Defined benefit pension asset
Other financial assets
Deferred tax assets

Current assets
Inventories
Customer and other receivables
Right of return asset
Other financial assets
Cash and short term deposits

Total assets
Current liabilities
Bank loans and overdrafts
Trade payables and other liabilities
Lease liabilities
Other financial liabilities
Current tax liabilities

Non-current liabilities
Corporate bonds
Provisions
Other financial liabilities
Lease liabilities
Other liabilities
Deferred tax liabilities

Total liabilities
NET ASSETS
TOTAL EQUITY

190

32. IFRS 16 transition note 
Impact on net assets and retained earnings as at 27 January 2018

(continued)

27 January 
2018 
£m

IFRS 16 
Adjustment 
£m

Notes

27 January 
2018 
Restated 
£m

ASSETS AND LIABILITIES
Non-current assets
Property, plant and equipment
Intangible assets
Right-of-use asset
Associates, joint venture and other investment
Defined benefit pension asset
Other financial assets
Deferred tax assets

Current assets
Inventories
Customer and other receivables
Right of return asset
Other financial assets
Cash and short term deposits

Total assets
Current liabilities
Bank loans and overdrafts
Trade payables and other liabilities
Lease liabilities
Other financial liabilities
Current tax liabilities

Non-current liabilities
Corporate bonds
Provisions
Other financial liabilities
Lease liabilities
Other liabilities

Total liabilities
NET ASSETS
TOTAL EQUITY

(ii)

(v)

(iv)

(iv)
(iii)

(iv)

(iii)
(iv)

558.9
42.9
 –
2.1
106.2
48.1
5.8
764.0

466.7
1,248.2
23.4
5.7
53.5
1,797.5
2,561.5

(180.0)
(580.2)
 –
(59.3)
(95.3)
(914.8)

(908.5)
(10.4)
(12.4)
 –
(232.8)
(1,164.1)
(2,078.9)
482.6
482.6

 –
 –
948.9
 –
 –
 –
44.0
992.9

 –
(55.7)
 –
 –
 –
(55.7)
937.2

 –
39.9
(165.8)
 –
 –
(125.9)

 –
(6.7)
 –
(1,213.8)
212.9
(1,007.6)
(1,133.5)
(196.3)
(196.3)

558.9
42.9
948.9
2.1
106.2
48.1
49.8
1,756.9

466.7
1,192.5
23.4
5.7
53.5
1,741.8
3,498.7

(180.0)
(540.3)
(165.8)
(59.3)
(95.3)
(1,040.7)

(908.5)
(17.1)
(12.4)
(1,213.8)
(19.9)
(2,171.7)
(3,212.4)
286.3
286.3

191

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
32. IFRS 16 transition note 
(i) 

Income Statement

Under the previous accounting standard for leases, IAS 17, lease costs were recognised on a straight line basis over the term of the lease. 
The Group recognised these costs within cost of sales and distribution costs.

(continued)

On adoption of IFRS 16 these costs have been removed and replaced with costs calculated on an IFRS 16 basis. The impact of removing these 
costs on the January 2020 Income Statement was £222.1m (2019: £217.1m).

Under IFRS 16 the right-of-use asset is depreciated over the lease term. The Group has recognised the depreciation costs on the right-of-use 
asset in cost of sales. The impact of this adjustment in the January 2020 Income Statement was £140.3m (2019: £138.0m).

The costs under IAS 17 were higher than the depreciation costs recognised under IFRS 16 which has resulted in a net credit under IFRS 16 to 
cost of sales and distribution costs. The net impact of this adjustment in the January 2020 Income Statement was £81.8m (2019: £79.1m).

Under IFRS 16 finance costs are charged on the lease liability recognised. These costs are recognised within finance costs. The impact of this 
adjustment on the January 2020 Income Statement was £61.8m (2019: £68.4m).

The net impact of the above adjustments to the January 2020 profit before tax was £20.0m (2019: £10.7m).

(ii)  Right-of-use asset

IFRS 16 has resulted in the recognition of a right-of-use asset. This asset represents the Group’s contractual right to access an identified asset 
under the terms of the lease contract. 

(iii)  Lease liability

IFRS 16 has resulted in the recognition of a lease liability. This liability represents the Group’s contractual obligation to minimum lease 
payments during the lease term.

The  element  of  the  liability  payable  in  the  next  12  months  is  recognised  as  a  current  liability  with  the  balance  recognised  in  non-
current liabilities.

(iv)  Working capital

Under IAS 17 certain lease incentives, rent prepayments, accruals and similar amounts were held on the balance sheet as part of working 
capital. Such balances are no longer recognised as all payments, lease incentives and related costs are reflected in either the right-of-use 
asset or the lease liability.

(v)  Taxation 

A deferred tax asset has been recognised on the transition to IFRS 16 representing the timing difference on the amounts taken to reserves. 
The deferred tax asset created at the point of transition will unwind over the life of the leases held at the date of transition.

192

PARENT 
COMPANY 
FINANCIAL 
STATEMENTS

194  Parent Company Balance Sheet

195   Parent Company Statement of Changes in Equity

196   Notes to the Parent Company Financial Statements

193

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyPARENT COMPANY BALANCE SHEET

Fixed assets
Investments
Other financial assets

Current assets
Other debtors
Corporation tax
Cash at bank and in hand

Creditors: amounts falling due within one year
Net current liabilities

Total assets less current liabilities

Creditors: amounts falling due after more than one year
Total liabilities

NET ASSETS

Capital and reserves
Called up share capital
Share premium account
Capital redemption reserve
ESOT reserve
Other reserves
Profit and loss account

TOTAL EQUITY

25 January 
2020 
£m

26 January 
2019 
£m

Notes

C2
C3

C4

C5

C5

C6

C6
C6
C7

2,475.7
–
2,475.7

154.1
0.1
0.2
154.4

2,475.7
41.5
2,517.2

405.2
–
21.6
426.8

(502.2)
(347.8)

(508.6)
(81.8)

2,127.9

2,435.4

–
(502.2)

(914.4)
(1,423.0)

2,127.9

1,521.0

13.3
0.9
16.6
(284.8)
985.2
1,396.7

13.9
0.9
16.0
(271.6)
985.2
776.6

2,127.9

1,521.0

The profit for the year dealt with in the accounts of the Company is £1,134.6m (2019: £561.0m).

The financial statements were approved by the Board of directors and authorised for issue on 19 March 2020. They were signed on its behalf by:

Lord Wolfson of Aspley Guise 
Chief Executive 

Amanda James
Group Finance Director

194

PARENT COMPANY STATEMENT OF  
CHANGES IN EQUITY

At 27 January 2018
Profit for the year
Other comprehensive income for the year
Total comprehensive income for the year

Share buybacks and commitments (Note C6)
ESOT share purchases and commitments 
(Note C6)
Shares issued by ESOT
Share option charge
Equity dividends
At 26 January 2019
Profit for the year
Other comprehensive income for the year
Total comprehensive income for the year

Share buybacks and commitments (Note C6)
ESOT share purchases and commitments 
(Note C6)
Shares issued by ESOT
Share option charge
Equity dividends

Share 
capital 
£m
14.5
–
–
–

(0.6)

–
–
–
–
13.9
–
–
–

(0.6)

–
–
–
–

Share 
premium 
account 
£m
0.9
–
–
–

Capital 
redemption 
reserve 
£m
15.4
–
–
–

–

–
–
–
–
0.9
–
–
–

–

–
–
–
–

0.6

–
–
–
–
16.0
–
–
–

0.6

–
–
–
–

ESOT 
reserve 
£m
(231.6)
–
–
–

Other  
reserves  
£m
985.2
–
–
–

Profit and 
loss account 
£m
748.3
561.0
–
561.0

Total  
equity 
£m
1,532.7 
561.0 
–
561.0

–

–

(324.2)

(324.2)

(61.9)
21.9
–
–
(271.6)
–
–
–

–

(94.1)
80.9
–
–

–
–
–
–
985.2
–
–
–

–

–
–
–
–

–
(6.6)
13.8
(215.7)
776.6
1,134.6
–
1,134.6

(61.9)
15.3
13.8
(215.7)
1,521.0
1,134.6
–
1,134.6

(300.2)

(300.2)

–
(15.4)
14.7
(213.6)

(94.1)
65.5
14.7
(213.6)

At 25 January 2020

13.3

0.9

16.6

(284.8)

985.2

1,396.7

2,127.9

195

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanyNOTES TO THE PARENT COMPANY  
FINANCIAL STATEMENTS
C1. Accounting Policies
The Parent Company financial statements of NEXT plc have been prepared in accordance with the Companies Act 2006 and Financial Reporting 
Standard 101 “Reduced disclosure framework” (“FRS 101”). FRS 101 enables the financial statements of the Parent Company to be prepared in 
accordance with EU-adopted IFRS but with certain disclosure exemptions. The main areas of reduced disclosure are in respect of equity-settled 
share-based payments, financial instruments, the Cash Flow Statement, and related party transactions with Group companies. The accounting 
policies adopted for the Parent Company, NEXT plc, are otherwise consistent with those used for the Group which are set out on pages 137 to 
148. The ESOT is consolidated on the basis that the parent has control, thus the assets and liabilities of the ESOT are included in the Balance Sheet 
and shares held by the ESOT in the Company are presented as a deduction from equity. As permitted by Section 408 of the Companies Act 2006, 
the Income Statement of the Company is not presented as part of the financial statements. 

C2. Investments
The £2,475.7m (2019: £2,475.7m) investment shown in the Balance Sheet of NEXT plc relates to its investment in Next Group plc (formerly Next 
Group Limited). A full list of the Group’s related undertakings is contained in the table below.

Company name
AgraTech Limited
Belvoir Insurance Company Limited
Brecon Debt Recovery Limited
Cairns Limited
Callscan Inc.
Choice Discount Stores Limited
Custom Gateway Limited
Lipsy Limited
LLC Next
Marie Claire Beauty Limited
Next (Asia) Limited
Next Sourcing Limited Shanghai Office
Next AV s.r.o.
Next Brand Limited
Next Distribution Limited
Next-E-NA Portugal, Unipessoal LDA
Next Europe & North Africa Morocco SARL
Next Financial Services Limited
Next Germany GmbH
Next Group plc
Next Holdings Limited
Next Holding Wholesale Private Limited
Next Manufacturing (Pvt) Limited
Next Manufacturing Limited
Next Near East Limited
Next Pension Trustees Limited
Next PK s.r.o.
Next Procurement (Private) Limited
Next Properties Limited
Next Retail Limited
Next Retail (Ireland) Limited
Next Sourcing Company Limited

Next Sourcing (UK) Limited
Next Sourcing Limited
Next Sourcing Limited Domestic and/or Foreign 
Trade Limited Liability Company
Next Sourcing Services Limited

Registered office address
Desford Road, Enderby, Leicester, LE19 4AT, UK 
Maison Trinity, Trinity Square, St Peter Port, GY1 4AT, Guernsey
Desford Road, Enderby, Leicester, LE19 4AT, UK
14/F Cityplaza 1, 1111 King’s Road, Taikoo Shing, Quarry Bay, Hong Kong
McSwiney, Semple, Hankin-Birke & Wood PC, PO Box 2450, 280 Main Street, New London, NH 03257, USA
14–14A Rectory Road, Hadleigh Benfleet, Essex, SS7 2ND, UK
Pinewood Court, Larkwood Way, Tytherington Business Park, Macclesfield, SK10 2XR
Desford Road, Enderby, Leicester, LE19 4AT, UK
7 Dolgorukovskaya Street, 127006, Moscow, Russian Federation 
Desford Road, Enderby, Leicester, LE19 4AT, UK
14/F Cityplaza 1, 1111 King’s Road, Taikoo Shing, Quarry Bay, Hong Kong
Suites 2501–02, 25F Lippo Plaza, 222 Huai Hai Middle Road, Shanghai, China
Pribinova 8, 811 09, Bratislava, Slovakia
Desford Road, Enderby, Leicester, LE19 4AT, UK
Desford Road, Enderby, Leicester, LE19 4AT, UK
R. dos Transitários 182 RCH, 4455–565 Matosinhos, Portugal
Jean Jaures SARL, 49 rue Jean Jaurès, Quartier Gauthier, 6ème étage, Apt N° 12, Casablanca, Morocco
Desford Road, Enderby, Leicester, LE19 4AT, UK
Landsberger Stra. 155, 80687 München
Desford Road, Enderby, Leicester, LE19 4AT, UK
Desford Road, Enderby, Leicester, LE19 4AT, UK
2nd Floor, Unit No 201, Alpha Hiranandani Gardens, Powai, Mumbai, 400076 India
Phase 1, Ring Road, 2,E.P.Z, Katunayake, Sri Lanka
Desford Road, Enderby, Leicester, LE19 4AT, UK
Desford Road, Enderby, Leicester, LE19 4AT, UK
Desford Road, Enderby, Leicester, LE19 4AT, UK
Rohanské nábreží 671/15, Karlín, Prague 8, 186 00, Czech Republic
House No.680, Safari Villas, Sector B Bahria Town, Lahore, Pakistan
Desford Road, Enderby, Leicester, LE19 4AT, UK
Desford Road, Enderby, Leicester, LE19 4AT, UK
13–18 City Quay, Dublin 2, D02 ED70, Ireland
2nd Floor S.I. Building, No. 93 Preash Sihanouk Blvd, Sangkat Chaktomuk, Khan Daun Penh, Phnom 
Penh, Cambodia
Desford Road, Enderby, Leicester, LE19 4AT, UK
14/F Cityplaza 1, 1111 King’s Road, Taikoo Shing, Quarry Bay, Hong Kong
Kemankes Karamustafapasa Mahallesi Tophane iskele Cad. No: 12/5 Beyoglu, Istanbul, Turkey

Giant Business Tower, Level 4 & 5, Plot #3, Sector–3, Dhaka Mymensingh Road, Uttara Commercial Area, 
Dhaka, 1230 Bangladesh
207 Jaina Tower, 1 District Centre, Janakpuri, New Delhi, 110058, India
14/F Cityplaza 1, 1111 King’s Road, Taikoo Shing, Quarry Bay, Hong Kong
Desford Road, Enderby, Leicester, LE19 4AT, UK

Next Sourcing Services (India) Private Limited
Next Sourcing VM Limited
Next Sweden AB
Next Commercial Trading (Shanghai) Co Limited Room 301, Building No.4, No.58 Ruixing Lu, Shanghai FTC, PRC, 201306
14/F Cityplaza 1, 1111 King’s Road, Taikoo Shing, Quarry Bay, Hong Kong
NSL Limited
Desford Road, Enderby, Leicester, LE19 4AT, UK
Project Norwich Limited
McSwiney, Semple, Hankin-Birke & Wood PC, PO Box 2450, 280 Main Street, New London, NH 03257, USA
Perimeter Technology Inc.
Desford Road, Enderby, Leicester, LE19 4AT, UK
Retail Restaurants Limited

The Next Directory Limited

The Paige Group Limited

Ventura Group Limited
Ventura Network Distribution Limited

Desford Road, Enderby, Leicester, LE19 4AT, UK

Desford Road, Enderby, Leicester, LE19 4AT, UK

Desford Road, Enderby, Leicester, LE19 4AT, UK
Desford Road, Enderby, Leicester, LE19 4AT, UK

196

% held by 
Group 
companies
100
100
100
100
100
49
30
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

100
100
100

100

100
100
100
100
100
100
100
50

100

100

100
100

C3. Other Financial Assets
Other financial assets comprise interest rate derivatives as detailed in Note 14 of the consolidated financial statements, which are carried at 
their fair value.

C4. Other Debtors

Amounts due from subsidiary undertaking
Other receivables
Prepayments

C5. Current and Non-current Creditors

Corporate bonds 
Unsecured bank loans
Short term borrowings
Amounts due to subsidiary undertaking
Corporation tax creditor
Accruals and other creditors

2020 
£m
154.1
–
–
154.1

2019 
£m
400.0
0.4
4.8
405.2

2020

2019

Current 
£m
–
–
–
502.1
–
0.1
502.2

Non-current 
£m
–
–
–
–
–
–
–

Current 
£m
–
255.0
37.0
192.6
1.0
23.0
508.6

Non-current 
£m
905.2
–
–
–
–
9.2
914.4

Further information on the Company’s corporate bonds is given in Note 19. Other financial liabilities include interest rate swaps carried at fair 
value (refer to Note 18).

During the prior year, Next Group plc (formerly Next Group Limited) was incorporated as a direct, wholly-owned subsidiary of NEXT plc and as 
an intermediate holding company between NEXT plc and its other subsidiaries (together, the “Group”), as part of a capital reorganisation of 
the Group.

This  capital  reorganisation  was  to  enable  the  Group  to  maintain  flexibility  to  use  its  long  established  policy  of  returning  free  cash  flow  to 
shareholders  through  share  buybacks  and  special  dividends  (the  “Share  Buyback  Policy”)  by  creating  additional  headroom  in  the  Group’s 
distributable reserves. 

In order for the Group not to be constrained in the use of its Share Buyback Policy, NEXT plc obtained the requisite consent from each of the 
bond trustees and each of its lending banks to substitute Next Group plc for itself as the primary obligor under all of its existing debt obligations, 
including each of the Bonds and its bank facilities (the “Substitution”). This Substitution was with effect on and from 31 January 2019 at which 
time, the Bonds became the liability of the Next Group plc and they were unconditionally and irrevocably guaranteed by NEXT plc.

C6. Share Capital, ESOT and Other Reserves
Details of the Company’s share capital and share buybacks are given in Note 22. ESOT transactions are detailed in Note 25. Other reserves in the 
Company Balance Sheet of £985.2m (2019: £985.2m) represent the difference between the market price and the nominal value of shares issued 
as part of the capital reconstruction in 2002 on acquisition of Next Holdings Limited (formerly Next Group plc) which was subject to Section 131 
Companies Act 1985 merger relief.

C7. Profit and Loss Account and Distributable Reserves
The Profit and Loss account of the Parent Company does not include any unrealised profits, however the amount available for distribution under 
the Companies Act 2006 by reference to these accounts is effectively reduced by the ESOT reserve of £284.8m (2019: £271.6m). At January 2020, 
therefore, the amount available for distribution by reference to these accounts is £1,111.9m (2019: £505.0m). The Group also has substantial 
retained profits in its subsidiary companies which are expected to flow up to the Parent Company in due course, such that surplus cash generated 
can continue to be returned to our external shareholders.

197

Strategic ReportGovernanceFinancial StatementsShareholder InformationGroupCompanySHAREHOLDER 
INFORMATION

199  Half Year and Segment Analysis

200  Five Year History

201  Glossary

204  Notice of Meeting

216  Other Shareholder Information

198

HALF YEAR AND SEGMENT ANALYSIS (UNAUDITED)1

Total sales1
NEXT Retail
NEXT Online
NEXT Finance
NEXT International Retail
NEXT Sourcing
Lipsy
Property Management
Total

Profit before tax
NEXT Retail
NEXT Online
NEXT Finance2
NEXT International Retail
NEXT Sourcing
Lipsy
Property Management
Total segment profit
Recharge of interest2
Other activities
Net finance costs
Profit before tax excluding IFRS 16
IFRS 16

Profit before tax including IFRS 16

First 
half
£m

Second 
half
£m

52 weeks to
Jan 2020
£m

874.3
1,004.9
134.0
28.9
3.4
5.9
7.4
2,058.8

56.0
177.1
75.8
3.1
16.9
5.7
0.2
334.8
17.8
(11.7)
(21.3)
319.6
7.8

327.4

977.6
1,141.7
134.7
27.9
6.1
7.2
7.8
2,303.0

107.9
222.5
70.9
3.1
15.1
7.3
(2.4)
424.4
18.5
(11.7)
(22.3)
408.9
12.2

421.1

1,851.9
2,146.6
268.7
56.9
9.5
13.1
15.2
4,361.8

163.9
399.6
146.7
6.2
32.0
13.0
(2.2)
759.2
36.3
(23.4)
(43.6)
728.5
20.0

748.4

First 
half
£m

925.1
892.3
122.0
30.9
2.9
7.8
5.2
1,986.2

73.2
163.3
60.9
3.0
14.8
3.6
4.4
323.2
16.8
(9.5)
(19.4)
311.1
3.8

314.9

Second 
half
£m

1,030.0
1,026.5
128.3
31.3
4.0
7.3
7.3
2,234.7

139.1
189.3
66.4
3.2
14.8
7.4
2.3
422.5
17.2
(8.2)
(19.7)
411.8
6.9

418.7

52 weeks to
Jan 2019 
Restated2
£m

1,955.1
1,918.8
250.3
62.2
6.9
15.1
12.5
4,220.9

212.3
352.6
127.3
6.2
29.6
11.0
6.7
745.7
34.0
(17.7)
(39.1)
722.9
10.7

733.6

1.  As defined in Note 1 to the Consolidated Financial Statements.

2.  Refer to the note on change in prior year comparatives on page 149.

199

Strategic ReportGovernanceFinancial StatementsShareholder InformationFIVE YEAR HISTORY (UNAUDITED)

Excluding IFRS 16
Year to January
Underlying1 continuing business
Total sales2
Statutory revenue

Operating profit – underlying 52 weeks
Net finance costs – underlying 52 weeks
Profit before tax – underlying 52 weeks
53rd week (pre-tax)
Taxation
Profit after taxation 

2020
£m

2019
£m

2018
£m

2017
£m

2016
£m

4,361.8
4,266.2

4,220.9
4,167.4

4,117.5
4,090.7

4,136.8
4,097.3

4,213.7
4,176.9

772.1
(43.6)
728.5
–
(134.6)
593.9

762.0
(39.1)
722.9
–
(132.5)
590.4

759.9
(33.8)
726.1
–
(134.3)
591.8

827.7
(37.5)
790.2
–
(154.9)
635.3

851.8
(30.5)
821.3
14.8
(169.3)
666.8

Total equity

612.9

553.8

482.6

510.5

311.8

Shares purchased for cancellation

5.4m

6.3m

2.2m

3.6m

2.2m

158.0p
180.0p

416.7p
416.7p

158.0p
–

441.3p
441.3p

158.0p
240.0p

442.5p
450.5p

Dividends per share – ordinary

– special

Basic Earnings Per Share
Underlying (52 weeks)
Total

IFRS 16 basis
Year to January
Underlying1 continuing business
Total sales2
Statutory revenue

Operating profit – underlying 52 weeks
Net finance costs – underlying 52 weeks
Profit before tax – underlying 52 weeks
53rd week (pre-tax)
Exceptional items (pre-tax)
Taxation
Profit after taxation 

174.0p
–

459.8p
459.8p

2020
£m

4,361.8
4,266.2

853.9
(105.4)
748.5
–
–
(138.3)
610.2

165.0p
–

435.3p
435.3p

2019
£m

4,220.9
4,167.4

841.1
(107.5)
733.6
–
–
(134.5)
599.1

Total equity

441.5

366.2

Shares purchased for cancellation

5.4m

6.3m

Dividends per share – ordinary

174.0p

165.0p

Basic Earnings Per Share
Underlying (52 weeks)
Total

472.4p
472.4p

441.7p
441.7p

1.  Underlying is shown pre-exceptional items.

2.  As defined in Note 1 to the Consolidated Financial Statements.

200

GLOSSARY
Alternative Performance Measures (APMs)

APM Definition

Closest equivalent 
statutory measure

Purpose and reconciliation to closest statutory measure 
where applicable

Those customers who have purchased products using 
Average active customers 
their Online account, or received a standard account 
statement  in  the  last  20  weeks.  Customers  can  be 
either Online credit or cash customers.

The average amount of money owed by all nextpay 
Average debtor balance 
and next3step customers less any provision for bad 
debt. This represents the total balances we expect to 
recover averaged across the relevant period.

None

None

Active  customers  have  a  strong  correlation  with  interest 
income  on  the  Finance  P&L  and  helps  drive  understanding  on 
movements in income.

Reconciliation 
not applicable. 

to  closest  equivalent  statutory  measure 

Average  debtor  balance  has  a  strong  correlation  with  interest 
income  on  the  Finance  P&L  and  helps  drive  understanding  on 
movements in income. It also helps to evaluate the overall health 
of the balance sheet for the Finance business.

The  average  debtor  balance 
in  FY20  was  £1,185m. 
The  statutory  accounts  do  not  disclose  the  monthly  debtor 
balance but they do disclose the year-end balance in Note 13 to 
the financial statements.

The charge taken in relation to the performance of our 
Bad debt charge 
customer debtor book. This consists predominantly 
of a charge on the debt owed by customers who have 
defaulted and the cost of providing for future defaults.

Difference  between  the  cost  of  stock  and  initial 
Bought-in gross margin 
selling price, expressed as a percentage of achieved 
total VAT exclusive selling prices.

Retail  store  total  sales  less  cost  of  sales,  payroll, 
Branch profitability 
controllable costs, occupancy costs and depreciation, 
and  before  allocation  of  central  overheads. 
Expressed  as  a  percentage  of  VAT  inclusive  sales. 
Net branch profit is a measure of the profitability on 
a store by store level.

Interest  is  charged  to  the  NEXT  Finance  business 
Cost of funding 
in  respect  of  funding  costs  for  the  Online  debtor 
balance.  It  is  calculated  by  applying  the  average 
Group interest rate (i.e. the external borrowing rate 
of  the  NEXT  Group  divided  by  the  average  NEXT 
Group borrowing) to the average debtor balance.

VAT  exclusive  sales  from  Online  credit  customers 
Credit sales
who  have  purchased  using  their  online  account, 
income  charges  and 
inclusive  of  any 
delivery charges, and after deducting any applicable 
promotional discounts.

interest 

Impairment losses Measurement of the quality of the online debtor book. A lower 
bad debt charge indicates that the quality and recoverability of 
the balance is higher. 

None

None

The bad debt charge is the total of the in-year impairment 
charge, less amounts recovered. This is presented in Note 13 
of the Financial Statements. 

Bought-in gross margin is a measure of the profit made on the 
sale  of  stock  at  full  price.  This  is  a  key  internal  management 
metric for assessing category performance.

Reconciliation 
not applicable.

to  closest  equivalent  statutory  measure 

Measurement  of  the  Retail  business  profit  by  physical  branch. 
Provides an indication of the performance of the store portfolio. 

Reconciliation  to  closest  equivalent  statutory  measure 
not applicable. 

None

Required  to  evaluate  the  underlying  profitability  of  the 
Finance business. 

There is no statutory equivalent as this is a metric specific to how 
the Group manages its funding and cost allocations.

However the closest measure would be to take external interest, 
excluding lease interest, per Note 5 of the Financial Statements, 
and multiply this by 85%. 

Note 5 interest cost excluding leases is £43.8m, 85% of which is 
£37.2m. Actual cost of funding £36.3m (disclosed in Note 1).

None

Credit  sales  are  a  direct  indicator  of  the  performance  and 
profitability of the Finance business.

Reconciliation 
not applicable. 

to  closest  equivalent  statutory  measure 

201

Strategic ReportGovernanceFinancial StatementsShareholder InformationGLOSSARY
Alternative Performance Measures (APMs)

APM Definition

Closest equivalent 
statutory measure

Purpose and reconciliation to closest statutory measure 
where applicable

Divisional  profit  before  interest  and  tax,  excluding 
Divisional operating profit 
equity-settled  share  option  charges  recognised 
under IFRS 2 “Share-based payment” and unrealised 
foreign  exchange  gains  and  losses  on  derivatives 
which do not qualify for hedge accounting. Refer to 
Note 1 of the financial statements.

Earnings Per Share (EPS) excluding 
The level of growth in EPS provides a suitable measure 
IFRS 16 
of the financial health of the Group and its ability to 
deliver returns to shareholders. Refer to Note 8 of the 
financial statements.

Total sales excluding items sold in our mid-season, 
Full price sales 
end-of-season or Black Friday Sale events and our 
Clearance operations and includes interest income 
relating to those sales.

The  gross  interest  billed  to  nextpay  and  next3step 
Interest income 
customers, before any deduction for unpaid interest 
on bad debt.

Change in sales from Retail stores which have been 
Like-for-like sales 
open for at least one full year.

None

Segment profit

A direct indicator of the performance of each division making up 
the total Group operating profit. A commonly used metric that 
provides  a  useful  method  of  performance  comparison  across 
the Group. 

The  divisional  operating  profits  are  the  same  as  the  Segment 
profits presented in Note 1 of the Financial Statements. They do 
not include the impact of IFRS 16. 

Earnings per share 
(including IFRS 16)

A measure of the financial health of the Group and its ability to 
deliver  returns  to  shareholders.  A  commonly  used  metric  that 
can be used to compare performance to other businesses. 

To reconcile the EPS excluding IFRS 16 to the statutory EPS the 
impact of IFRS 16 on the profit after taxation must be included in 
the Earnings part of the EPS calculation.

Note 8 of the Financial Statements presents both EPS excluding 
IFRS 16 and EPS including IFRS 16. 

Revenue – sale 
of goods

Full  price  sales  are  a  direct  indicator  of  the  performance  and 
profitability of the business.

Revenue – credit 
account interest

Interest  income  is  a  direct  indicator  of  the  performance  and 
profitability of the Finance business.

This is presented on the face of the Income Statement and note 
1 of the Financial Statements. 

This metric enables the performance of the Retail stores to be 
measured on a consistent year-on-year basis and is a common 
term used in the retail industry.

Reconciliation 
not applicable. 

to  closest  equivalent  statutory  measure 

Statutory net debt

This  measure  is  a  good  indication  of  the  strength  of  the 
Group’s  balance  sheet  position  and  is  widely  used  by  credit 
rating agencies.

Comprises  cash  and  cash  equivalents,  bank  loans, 
Net debt
corporate  bonds,  fair  value  hedges  of  corporate 
bonds but excludes lease debt. 

Net debt is a measure of the Group’s indebtedness. 

Profit after deducting markdowns and all direct and 
Net operating margin 
indirect trading costs, expressed as a percentage of 
achieved total sales.

None

As used in the Annual Report this excludes the debt on leases 
unless otherwise stated. 

Net  debt  is  reconciled  to  statutory  net  debt  (which  includes 
leases) in Note 30 of the Financial Statements. 

A  measure  of  the  profitability  of  the  Group.  A  commonly 
used  metric  that  can  be  used  to  compare  performance  to 
other businesses.

Net  margin  measures  whether  profitability  is  changing  at  a 
higher or lower rate relative to revenue.

The profit, including interest income and the bad debt 
Net profit (NEXT Finance) 
charge, and after the allocation of central overheads 
and the cost of funding.

The Net profit for the Finance Business is presented in Note 1 
to  the  financial  statements.  It  does  not  include  the  impact  of 
IFRS 16. 

Profit before tax

A measure of direct profitability of the Finance business.

202

APM Definition

Return on Capital Employed – ROCE 
The NEXT Finance net profit (after the interest charge 
(NEXT Finance) 
relating to the cost of funding), divided by the average 
debtor balance.

Closest equivalent 
statutory measure

Purpose and reconciliation to closest statutory measure 
where applicable

None

A  commonly  used  metric  that  can  be  used  to  compare 
performance to other financial businesses. 

It measures the profit (ie return) relative to the amount of capital 
employed. The higher the ROCE the greater the return for the 
capital employed in the business.

The  ROCE  for  NEXT  Finance  in  the  year  to  January  2020 
was  calculated  by  dividing  the  Operating  profit  for  segment 
of  £146.7m  by  the  average  debt  balance  of  £1,185m.  As  a 
percentage this is 12.4% (2019: 11.2%). 

The Operating profit for the segment is disclosed in Note 1 to the 
financial statements.

Cash flow after capital expenditure, interest, tax and 
Surplus cash 
ordinary dividends but before financing any increase 
in Online debtors.

None

A  measure  of  the  cash  generated  by  the  business  after  it  has 
funded its operations in the year. 

It provides a useful metric of the potential funds generated in the 
year that could be used to finance an increase in Online growth 
or other investment activity. This is calculated by reference to 
the statutory cash flow and Note 13 to the financial statements:

VAT exclusive full price and markdown sales including 
Total sales 
the full value of commission based sales and interest 
income (as described and reconciled in Note 1 of the 
financial statements).

Like-for-like  sales,  excluding  stores  impacted  by 
Underlying like-for-like sales 
new  openings.  This  is  a  measure  of  the  annual 
performance of stores taking into account the impact 
of new store openings on existing stores.

Share 
Underlying  profit  and  Earnings  Per 
Underlying profit and Earnings Per Share 
measures exclude exceptional items and are shown 
on  a  consistent  52  week  basis,  where  relevant. 
Allows  for  more  consistent  comparison,  excluding 
one-off items.

Cash generated from operations:
Cash from investing activities:
Lease repayment:
Interest paid:
Dividends:
ESOT:
+85% of debt book (Note 13):
Surplus cash: 

£m
927.2
(139.1)
(162.6)
(100.9)
(213.6)
(27.3)
23.0
306.7

Revenue – sale of 
goods

Total  sales  are  a  direct  indicator  of  the  performance  and 
profitability of the business.

Total  sales  are  reconciled  to  Statutory  sales  in  Note  1  to  the 
Financial Statements.

None

None

This  metric  enables  the  performance  of  the  Retail  stores  to 
be  measured  on  a  consistent  year-on-year  basis,  without 
distortion  from  new  openings,  and  is  a  common  term  used  in 
the retail industry.

This metric enables the profitability of the Group and its ability 
to return funds to shareholders to be evaluated consistently year 
on year, and against other businesses. 

EPS is disclosed in Note 8 of the Financial Statements. The group 
has not incurred any exceptional items in either the year January 
2020 or the year to January 2019.

However, as used in the CEO report, underlying profit and EPS 
exclude the impact of IFRS 16, Leases.

To reconcile the underlying EPS to the statutory EPS the impact 
of IFRS 16 on the profit after taxation must be included in the 
Earnings part of the EPS calculation.

Note 8 of the Financial Statements presents both EPS excluding 
IFRS 16 and EPS including IFRS 16.

203

Strategic ReportGovernanceFinancial StatementsShareholder InformationNOTICE OF MEETING

THIS DOCUMENT IS IMPORTANT AND REQUIRES YOUR 
IMMEDIATE ATTENTION.

3 

 To  approve  the  Directors’  Remuneration  Report  (excluding  the 
Directors’ Remuneration Policy) set out on pages 96 to 121.

If you are in any doubt as to the action you should take, you should 
immediately  consult  your  stockbroker,  bank  manager,  solicitor, 
accountant or other independent financial advisor authorised under 
the Financial Services and Markets Act 2000.

If you have sold or otherwise transferred all your NEXT plc (“NEXT” 
and/or the “Company”) shares, please send this document, together 
with the accompanying Form of Proxy, to the purchaser or transferee, 
or  to  the  stockbroker  or  other  agent  through  whom  the  sale  or 
transfer was effected, for delivery to the purchaser or transferee.

Notice is given that the Annual General Meeting (AGM) of NEXT will 
be held at the registered office of Next plc, Desford Road, Enderby, 
Leicester LE19 4AT on Thursday 14 May 2020 at 9.30 am. 

Potential impact of Coronavirus (COVID-19) on the AGM

The  Company  is  closely  monitoring  developments  relating  to  the 
current  outbreak  of  COVID-19,  including  the  related  public  health 
guidance and legislation issued by the UK Government. At the time of 
publication of this Notice, the UK Government has prohibited public 
gatherings of more than two people and non-essential travel, save in 
certain limited circumstances. 

In light of these measures, the AGM this year will be run as a closed 
meeting  and  shareholders  will  not  be  able  to  attend  in  person. 
The Company will make arrangements such that the legal requirements 
to  hold  the  meeting  can  be  satisfied  through  the  attendance  of  a 
minimum  number  of  people  and  the  format  of  the  meeting  will  be 
purely functional. 

Shareholders are therefore strongly encouraged to submit a proxy vote 
in advance of the meeting. Details on how to submit your proxy vote by 
post, online or through CREST are set out on pages 214 and 215 of this 
Notice. Given the current restrictions on attendance, shareholders are 
encouraged to appoint the Chairman of the Meeting as their proxy rather 
than a named person who will not be permitted to attend the meeting.

Shareholders  may  submit  queries  on  resolutions  to  be  put  to 
the  AGM  using  the  form  available  on  the  Company’s  website  at 
nextplc.co.uk/contact-us.

This  situation  is  constantly  evolving,  and  the  UK  Government  may 
change current restrictions or implement further measures relating to 
the holding of general meetings during the affected period. Any changes 
to  the  AGM  (including  any  change  to  the  location  of  the  AGM)  will 
be  communicated  to  shareholders  before  the  meeting  through 
our  website  at  nextplc.co.uk/investors/shareholder-information/
company-meetings and, where appropriate, by RIS announcement.

The  following  resolutions  will  be  proposed  at  the  AGM,  resolutions 
1  to  19  as  ordinary  resolutions  and  20  to  26  as  special  resolutions. 
Further  information  on  these  resolutions  can  be  found  in  the 
Appendix to this Notice. 

1 

2 

 To receive and adopt the accounts and reports of the directors and 
auditor for the year ended 25 January 2020.

 To  approve  the  Directors’  Remuneration  Policy,  the  full  text  of 
which is contained in the Directors’ Remuneration Report and set 
out on pages 100 to 110.

To re-elect the following directors who are seeking annual re-election 
in accordance with the UK Corporate Governance Code:

4  Jonathan Bewes

5   Tristia Harrison

6  Amanda James

7  Richard Papp

8  Michael Roney

9  Francis Salway

10 Jane Shields

11 Dame Dianne Thompson

12 Lord Wolfson

13  To  re-appoint  PricewaterhouseCoopers  LLP  as  auditor  of  the 
Company, to hold office until the conclusion of the 2021 AGM of 
the Company. 

14  To  authorise  the  Audit  Committee,  on  behalf  of  the  Board,  to 
set  the  remuneration  of  the  Company’s  auditor  in  respect  of 
its  appointment  for  the  period  ending  at  the  conclusion  of  the 
next AGM.

15  That the directors be authorised to amend the rules of the NEXT 
Long Term Incentive Plan (LTIP) to reflect a change in the maximum 
opportunity for participants, as explained on page 98. 

16 Extension of Next Share Matching Plan

 That  the  rules  of  the  Next  Share  Matching  Plan  2010  (the 
“SMP”),  produced  in  draft  to  this  meeting  (the  terms  of  which 
are summarised in Appendix 2 to this Notice of Meeting) and, for 
the purposes of identification, initialled by the Chairman, be and 
are hereby extended for a further ten years and the directors be 
authorised to: 

a. 

 do all acts and things which they may consider necessary or 
expedient for the purposes of implementing and giving effect 
to the SMP; and

  b. 

 establish  and/or  extend  further  plans  based  on  the  SMP 
but  modified  to  take  account  of  local  tax,  exchange  control 
or  securities  laws  in  overseas  territories,  provided  that  any 
shares made available under such further plans are treated as 
counting against the limits on individual or overall participation 
in the SMP.

17 Extension of Next Sharesave Plan

 That the rules of the Next Sharesave Plan 2010 (the “Sharesave”), 
produced  in  draft  to  this  meeting  (the  terms  of  which  are 
summarised  in  Appendix  3  to  this  Notice  of  Meeting)  and,  for 
the purposes of identification, initialled by the Chairman, be and 
are hereby extended for a further ten years and the directors be 
authorised to:

a. 

 make  such  modifications  to  the  Sharesave  as  they  may 
consider  appropriate  in  order  to  qualify  for  tax-advantaged 
status  under  Schedule  3  to  the  Income  Tax  (Earnings  and 
Pensions) Act 2003; and 

204

 
 
 
 
  b. 

 do all acts and things which they may consider necessary or 
expedient for the purposes of implementing and giving effect 
to the Sharesave.

20 General disapplication of pre-emption rights 

That, subject to resolution 19 being passed:

a. 

the directors be given power to allot equity securities for cash; 

  b. 

 the  power  under  paragraph  (a)  above  (other  than 
in 
connection with a rights issue) shall be limited to the allotment 
of equity securities having a nominal amount not exceeding 
in aggregate £664,000 representing 5% of the issued ordinary 
share capital;

c. 

 this authority shall expire at the conclusion of the next AGM of 
the Company after the passing of this resolution or, if earlier, 
at the close of business on 14 August 2021; and

  d. 

 all previous unutilised authorities under Sections 570 and 573 
of the 2006 Act shall cease to have effect (save to the extent 
that they are exercisable by reason of any offer or agreement 
made prior to the date of this new resolution which would or 
might require shares to be allotted on or after that date).

21 Additional disapplication of pre-emption rights 

That, subject to resolutions 19 and 20 being passed:

a. 

 the  directors  be  given  the  power  to  allot  additional  equity 
securities for cash;

  b. 

 the power under paragraph (a) above (other than in connection 
with a rights issue) shall be:

i. 

ii. 

 limited  to  the  allotment  of  equity  securities  having  a 
nominal  amount  not  exceeding  in  aggregate  £664,000 
representing 5% of the issued ordinary share capital; and

 used  only  for  the  purposes  of  financing  (or  refinancing, 
if the authority is to be used within six months after the 
original  transaction)  a  transaction  which  the  directors 
determine to be an acquisition or other capital investment 
of a kind contemplated by the Statement of Principles on 
Disapplying  Pre-emption  Rights  most  recently  published 
by the Pre-Emption Group prior to the date of this notice; 

c. 

 this authority shall expire at the conclusion of the next AGM of 
the Company after the passing of this resolution or, if earlier, 
at the close of business on 14 August 2021; and 

  d. 

 other  than  in  respect  of  authorities  granted  pursuant  to 
resolution  20,  all  previous  unutilised  authorities  under 
Sections  570  and  573  of  the  2006  Act  shall  cease  to  have 
effect (save to the extent that they are exercisable by reason 
of any offer or agreement made prior to the date of this new 
resolution which would or might require shares to be allotted 
on or after that date).

c. 

 establishing  and/or  extending  further  plans  based  on  the 
Sharesave  (including  the  2009  Sharesave  Plan  (Republic  of 
Ireland)) but modified to take account of local tax, exchange 
control  or  securities  laws  in  overseas  territories,  provided 
that any shares made available under such further plans are 
treated as counting against the limits on individual or overall 
participation in the Sharesave. 

18 Extension of Next Management Share Option Plan

 That the rules of the Next Management Share Option Plan  2014 
(the “MSOP”), produced in draft to this meeting (the terms of which 
are summarised in Appendix 4 to this Notice of Meeting) and, for 
the purposes of identification, initialled by the Chairman, be and 
are hereby extended for a further ten years and the directors be 
authorised to: 

a. 

 make such modifications to the MSOP as they may consider 
appropriate  in  order  to  qualify  for  tax-advantaged  status 
under Schedule 4 to the Income Tax (Earnings and Pensions) 
Act 2003; and 

  b. 

 do all acts and things which they may consider necessary or 
expedient for the purposes of implementing and giving effect 
to the MSOP; and

c. 

 establish  and/or  extend  further  plans  based  on  the  MSOP 
but  modified  to  take  account  of  local  tax,  exchange  control 
or  securities  laws  in  overseas  territories,  provided  that  any 
shares made available under such further plans are treated as 
counting against the limits on individual or overall participation 
in the MSOP. 

19 Directors’ authority to allot shares 

That:

a. 

i. 

ii. 

 the directors be authorised to allot equity securities (as defined 
in Section 560 of the Companies Act 2006 (the “2006 Act”)) in 
the Company:

 up to a maximum nominal amount of £4,400,000 (as reduced 
by  any  equity  securities  allotted  under  paragraph  (a)(ii) 
below); and

 up to a maximum nominal amount of £8,800,000 (as reduced 
by any equity securities allotted under paragraph (a)(i) above) 
in connection with an offer by way of a rights issue;

  b. 

 this authority shall expire at the conclusion of the next AGM of 
the Company after the passing of this resolution, or, if earlier, 
at the close of business on 14 August 2021. 

c. 

 all  previous  unutilised  authorities  under  Section  551  of  the 
2006 Act shall cease to have effect (save to the extent that the 
same are exercisable pursuant to Section 551(7) of the 2006 
Act  by  reason  of  any  offer  or  agreement  made  prior  to  the 
date of this resolution which would or might require shares to 
be allotted on or after that date).

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Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTICE OF MEETING

22 On-market purchase of own shares 

24 Increasing the Company’s borrowing powers

 That  in  accordance  with  the  2006  Act,  the  Company  be  granted 
general  and  unconditional  authority  to  make  market  purchases 
(as  defined  in  Section  693  of  the  2006  Act)  of  any  of  its  own 
ordinary shares on such terms and in such manner as the directors 
may determine provided that:

a. 

 the authority conferred by this resolution shall be limited to 
the lesser of 19,929,000 ordinary shares of 10p each and no 
more than 14.99% of the issued ordinary shares outstanding at 
the date of the AGM, such limit to be reduced by the number 
of  shares  purchased  pursuant  to  the  authority  granted  at 
resolution 23 below;

  b. 

 the  minimum  price  which  may  be  paid  for  ordinary  shares 
(exclusive of expenses) is 10p per ordinary share;

c. 

 the maximum price which may be paid for each ordinary share 
(exclusive of expenses) is an amount not more than the higher 
of: (i) 105% of the average of the middle market price of the 
ordinary shares of the Company according to the Daily Official 
List of the London Stock Exchange for the five business days 
immediately preceding the date of purchase and (ii) an amount 
equal to the higher of the price of the last independent trade 
of an ordinary share of the Company and the highest current 
independent  bid  for  an  ordinary  share  of  the  Company  as 
derived from the London Stock Exchange Trading System; 

That the Articles be amended by deleting the present article 67  
(borrowing powers) and replacing it with a new article 67 in order  
to increase the directors’ powers to incur borrowings from the  
  higher of £2bn or an amount equal to two times adjusted total  
equity to the higher of £2.5bn or an amount equal to two times  
adjusted total equity (as defined in the Articles) of the Company.  
For these purposes borrowings do not include operational leases.

25 Routine amendments to the articles of association

 That the articles of association produced to the meeting and signed 
by the Chairman of the meeting for the purpose of identification, 
are  adopted  as  the  articles  of  association  of  the  Company  in 
substitution  for,  and  to  the  exclusion  of,  the  Company’s  existing 
articles of association.

26 Notice of general meetings

 That a general meeting (other than an AGM) may be called on not 
less than 14 clear days’ notice.

  By order of the Board

  d. 

 this authority shall expire at the conclusion of the next AGM of 
the Company after the passing of this resolution or, if earlier, 
at the close of business 14 August 2021;

Seonna Anderson
  Company Secretary 
  Registered Office: Desford Road, Enderby, Leicester LE19 4AT

14 April 2020 

e. 

f. 

 the  Company  may  make  a  contract  or  contracts  to  purchase 
ordinary shares under the authority hereby conferred prior to the 
expiry of such authority which will or may be executed wholly or 
partly after the expiry of such authority and may make a purchase 
of ordinary shares in pursuance of any such contract; and

 all  existing  authorities  for  the  Company  to  make  market 
purchases of its own ordinary shares are revoked, except in 
relation to the purchase of shares under a contract or contracts 
concluded before the date of this resolution and which has or 
have not yet been executed.

23 Off-market purchases of own shares 

 That, in accordance with Section 694 of the 2006 Act, the proposed 
programme  agreements  to  be  entered  into  between  the  Company 
and any of Goldman Sachs International, UBS AG London Branch, HSBC 
Bank plc and Barclays Bank plc (the “Bank(s)”) (in the form produced 
to  this  meeting  and  initialled  by  the  Chairman  for  the  purpose  of 
identification) (the “Programme Agreements”) be and are approved 
and the Company be and is authorised to enter into the Programme 
Agreements and all and any forward trades which may be effected or 
made from time to time for the off-market purchase by the Company 
of  its  ordinary  shares  of  10  pence  each  under  or  pursuant  to  the 
Programme Agreements, as more fully described on pages 208 to 210. 
The authority conferred by this special resolution shall expire at the 
conclusion of the next AGM of the Company after the passing of this 
resolution or, if earlier, at close of business on 14 August 2021 (except 
in relation to the purchase of ordinary shares under any forward trade 
effected or made before the expiry of such authority and which might 
be completed wholly or partly after such expiry).

206

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
APPENDIX 1
Explanatory notes to resolutions 
1 To receive and adopt the report and accounts
Shareholders  are  asked  to  receive  and  adopt  the  Strategic  Report, 
Directors’  Report,  and  the  financial  statements  for  the  year  ended 
25 January 2020, together with the report of the auditor.

2 To approve the Directors’ Remuneration Policy
The Directors’ Remuneration Policy is being submitted for shareholder 
approval as part of the  normal three-year  cycle.  Minor changes  are 
proposed  from  the  current  Policy;  details  are  set  out  on  pages  97 
to 110.

Subject  to  shareholder  approval,  the  Policy,  in  the  form  set  out  on 
pages 100 to 110 of the annual report for the year ended 25 January 
2020, will be effective from the conclusion of this AGM.

3 To approve the Directors’  
Remuneration Report
The  Directors’  Remuneration  Report  sets  out  the  pay  and  benefits 
received  by  each  of  the  directors  for  the  year  ended  25  January 
2020 and is subject to an advisory vote by shareholders. The Report 
(excluding the Directors’ Remuneration Policy) is set out on pages 96 
to 121 of the annual report for the year ended 25 January 2020. 

4–12 Directors
In  accordance  with  the  UK  Corporate  Governance  Code  2018, 
all directors will stand for re-election at this year’s AGM. 

Directors’ biographies are set out on pages 80 and 81 of the annual 
report and provide a summary of the range of skills, knowledge and 
experience of each director. 

Following  a  formal  performance  evaluation,  the  Chairman  confirms 
that  each  director  has  demonstrated  that  they  continue  to  be  an 
effective  and  valuable  member  of  the  Board  and  that  they  remain 
committed to their role (including making sufficient time available for 
Board and Committee meetings and other duties).

The  Board  is  satisfied  that  each  non-executive  director  offering 
themselves  for  election  or  re-election  is  independent  in  both 
character and judgement, and that their experience, knowledge and 
other business interests enable them to contribute significantly to the 
work and balance of the Board.

Francis  Salway  is  the  longest  serving  non-executive  director,  having 
been appointed in June 2010. In our January 2019 Annual Report we 
disclosed that Francis intended to step down from the Board at the 
2020  AGM.  During  2019,  the  Nomination  Committee  conducted  an 
external search process to appoint a replacement for Francis Salway 
as non-executive director and Chair of the Remuneration Committee. 
The role profile was aligned to the desired Board composition, taking 
into  account  the  Board’s  skills  matrix  and  diversity,  and  governance 
principles for candidates to have at least 12 months’ experience on a 
remuneration committee.

in  this 

We  recognise  that  governance  is  an  ethos  rather  than  a  tick  box 
increasingly  complex  governance  arena, 
exercise  and, 
occasionally we have to balance conflicting governance requirements. 
Having  considered  feedback  from 
interviews  with  short-listed 
candidates,  and  mindful  of  its  responsibility  to  appoint  on  merit 
suitably  strong  members  to  the  Board,  the  Nomination  Committee 
has decided to recommence its search. To ensure that we continue to 
have an appropriately independent Board, and to enable an orderly 
handover once the right candidate has been found, the Board asked 
Francis to stay on the Board for a further year until the 2021 AGM. 
In doing so, the Committee took into account:

•  the results of the Board performance evaluation, which confirmed 
that  Francis  remained  appropriately 
independent  and  that 
he  continued  to  make  a  significant  contribution  to  the  Board, 
particularly  in  his  role  as  Remuneration  Committee  chairman 
throughout the remuneration policy renewal process;

•  the  average  tenure  of  the  non-executive  directors  at  four  years, 
with the newest non-executive director having been appointed in 
September 2018. Therefore, the independence of the Board as a 
whole was unlikely to be compromised by the extension of Francis’ 
term; and

•  the  importance  of  continuity  and  the  value  that  experienced 

Directors can bring to the Board and the Group.

The Board therefore recommends his re-election.

13 and 14 Appointment and remuneration  
of auditor
On  the  recommendation  of  the  Audit  Committee,  the  Board 
proposes  that  PwC  be  reappointed  as  auditor  of  the  Company. 
Resolution 14 proposes that the auditor’s remuneration be determined 
by the Audit Committee. 

15 NEXT Long Term Incentive Plan
Authority  is  being  sought  to  amend  the  NEXT  Long  Term  Incentive 
Plan  (LTIP)  rules  to  reflect  an  increase  in  the  maximum  opportunity 
to  be  awarded  to  participants  under  the  LTIP  from  200%  to  225%. 
This  change  is  being  introduced  as  part  of  the  revised  Directors’ 
Remuneration Policy and further details are set out on page 98.

16-18 Extension of Management  
Share Option Plan, Share Matching Plan and 
Sharesave Plan
Resolutions 16, 17 and 18 seek authority from shareholders to continue 
to  operate  the  MSOP,  SMP  and  Sharesave  for  a  period  of  ten  years 
from the 2020 AGM. Each plan is a revised and updated version of the 
previous plan that has been operated by the Company for employees 
for many years. In particular, each plan has been adapted so that it may 
operate over new issue shares, treasury shares or shares purchased in 
the market. 

A  summary  of  the  principal  terms  of  each  share  plan  is  set  out  in 
Appendices 2, 3 and 4 to this Notice. 

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Strategic ReportGovernanceFinancial StatementsShareholder InformationNOTICE OF MEETING

19 Renewal of the powers of directors to  
allot shares
This ordinary resolution 19(a)(i) seeks authority to allow the directors to 
allot ordinary shares up to a maximum nominal amount of £4,400,000, 
representing  approximately  one  third  of  the  Company’s  existing 
issued  share  capital,  excluding  treasury  shares,  as  at  18  March  2020. 
In accordance with institutional guidelines, resolution 19(a)(ii) will also 
allow directors to allot further ordinary shares, in connection with a pre-
emptive offer by way of a rights issue, up to a total maximum nominal 
amount  of  £8,800,000,  representing  approximately  two  thirds  of  the 
Company’s existing issued share capital, excluding treasury shares, as at 
that date. As at 18 March 2020 (being the latest practicable date prior 
to  publication  of  this  document)  the  Company’s  issued  share  capital 
amounted  to  £13,294,928  comprising  132,949,276  ordinary  shares  of 
10 pence each. No shares were held in treasury. The directors have no 
present intention of exercising this authority, however, the Board wishes 
to ensure that the Company has maximum flexibility in managing the 
Group’s capital resources. The authority sought under this resolution will 
expire at the conclusion of the AGM in 2021 or, if earlier, 14 August 2021. 

20 and 21 Authority to disapply  
pre-emption rights 
In special resolution 20 the directors are seeking authority to allot equity 
securities for cash without first offering them to existing shareholders in 
proportion to their holdings. This resolution limits the aggregate nominal 
value of ordinary shares which may be issued by the directors on a non 
pre-emptive basis to £664,000, representing 5% of the issued ordinary 
share capital of the Company as at 18 March 2020. This authority also 
allows  the  directors,  with-in  the  same  aggregate  limit,  to  sell  for  cash, 
shares that may be held by the Company in treasury. 

Special resolution 21 seeks separate and additional authority to allot up 
to an additional 5% of the issued ordinary share capital of the Company 
on a non pre-emptive basis in connection with an acquisition or specified 
capital investment (within the meaning given in the Pre-Emption Group’s 
Statement  of  Principles)  which  is  announced  at  the  same  time  as  the 
allotment, or which has taken place in the six month period before and is 
disclosed in the announcement of the allotment.

In accordance with the Pre-Emption Group’s Statement of Principles, 
the  directors  do  not  intend  to  issue  more  than  7.5%  of  the  share 
capital  of  the  Company  for  cash  under  this  or  previous  authorities 
in  any  rolling  three  year  period  without  prior  consultation  with 
shareholders,  except  in  connection  with  an  acquisition  or  specified 
capital investment.

The  directors  do  not  have  any  present  intention  of  exercising 
this  authority  which  will  expire  at  the  AGM  in  2021  or,  if  earlier, 
14 August 2021.

22 On-market purchase of the Company’s  
own shares
NEXT  has  been  returning  capital  to  its  shareholders  through  share 
repurchases  as  well  as  special  and  ordinary  dividends  since  March 
2000  as  part  of  its  strategy  for  delivering  sustainable  long  term 
returns to shareholders. Over this period, and up to 18 March 2020, 
NEXT  has  returned  over  £4.4bn  to  shareholders  by  way  of  share 
buy-backs and over £3.8bn in dividends, of which £0.9bn comprised 
special  dividends.  This  buyback  activity  has  enhanced  Earnings  Per 
Share, given shareholders the opportunity for capital returns (as  well 
as  dividends)  and  has  been  transparent  to  the  financial  markets. 

208

Share buybacks have not been made at the expense of investment in 
the business. Over the last five years, NEXT has invested over £680m in 
capital expenditure to support and grow the business.

The directors intend that this authority will only be exercised if doing so 
will result in an increase in Earnings Per Share and, being in the interests 
of  shareholders  generally,  it  is  considered  to  promote  the  success 
of  the  Company.  The  directors  will  also  give  careful  consideration 
to  financial  gearing  levels  of  the  Company  and  its  general  financial 
position. The purchase price would be paid out of distributable profits. 
It is the directors’ present intention to cancel any shares purchased 
under this authority. 

The  repurchase  of  ordinary  shares  would  give  rise  to  a  stamp 
duty  liability  of  the  Company  at  the  rate  currently  of  0.5%  of  the 
consideration paid.

The Company has no warrants in issue in relation to its shares and no 
options to subscribe for its shares outstanding. Exercise of outstanding 
employee share options and share awards are generally satisfied by 
the transfer of market-purchased shares from the ESOT (refer to Note 
25 to the financial statements).

The  renewed  authority  will  expire  at  the  AGM  in  2021  or,  if  earlier, 
14 August 2021.

23 Off-market purchases of own shares 
The directors consider that share buybacks are an important means of 
returning value to shareholders and maximising sustainable long term 
growth  in  Earnings  Per  Share.  Contingent  contracts  for  off-market 
share purchases offer a number of additional benefits compared to 
on-market share purchases:

•  Contingent contracts allow the Company to purchase shares at a 
discount to the market price prevailing at the date each contract is 
entered into. No shares have been bought back under contingent 
purchase contracts pursuant to the authority granted at the 2019 
AGM up to 18 March 2020.

•  Low share liquidity can often prevent the Company from purchasing 
sufficient numbers of shares on a single day without risk of affecting 
the  prevailing  market  price.  Contingent  contracts  enable  the 
Company to purchase shares over time without risk of distorting 
the prevailing share price, and also spread the cash outflow.

•  Contingent contracts entered into prior to any closed period allow 

the Company to take delivery of shares during these periods. 

•  Competitive  tendering 

involving  up  to  five  banks 

is  used 
which  minimises  the  risk  of  hidden  purchase  costs.  The  pricing 
mechanism ensures the Company retains the benefit of declared 
and forecast dividends.

•  The  Company  would  also  have  the  option  to  set  a  suspension 
price  in  individual  contracts  whereby  they  would  automatically 
terminate if the Company’s share price was to fall.

As  with  any  share  buyback  decision,  the  directors  would  use  this 
authority only after careful consideration, taking into account market 
conditions  prevailing  at  the  time,  other  investment  opportunities 
and the overall financial position of the Company. The directors will 
only  purchase  shares  using  such  contracts  if,  based  on  the  contract 
discounted price (rather than any future price), it is earnings enhancing 
and  promotes  the  success  of  the  Company  for  the  benefit  of  its 
shareholders generally. It is the directors’ present intention to cancel 
any shares purchased under this authority. 

Special  resolution  17,  passed  at  the  Company’s  2019  AGM,  granted 
authority to the Company to make on-market purchases of a maximum 
number of 20,637,000 shares and expires on the earlier of the date of 
the 2020 AGM or 16 August 2020. At the same AGM, authority was 
granted to the Company to make off-market purchases of shares for 
cancellation under contingent purchase contracts to be entered into 
with any of Goldman Sachs International, UBS AG, Deutsche Bank AG, 
HSBC Bank plc and Barclays Bank plc (the “Bank(s)”). This authority was 
limited to a maximum of 3 million shares and expires on the earlier 
of the date of the 2020 AGM or 16 August 2020. Pursuant to those 
authorities and up to 18 March 2020, the Company has bought back 
3,377,293  shares  for  cancellation,  representing  2.5%  of  its  issued 
share capital as at the date of the 2019 AGM, at a total cost of £197m. 
No shares were bought back under contingent purchase contracts.

Sections 693 and 694 of the 2006 Act provide that the terms of any 
contract to make off-market purchases or contingent purchases of its 
shares must be approved by shareholders. The Company also typically 
does not purchase its shares during the period commencing 30 days 
before the announcement of its interim results and full year results 
in September and March (respectively) each year (a “Closed Period”). 
In the absence of a Programme Agreement (as defined below), these 
Closed Periods inevitably reduce the number of shares the Company 
is able to purchase.

In order to achieve maximum flexibility in its share purchase activities, 
the  Company  is  permitted  outside  of  Closed  Periods  to  enter  into 
irrevocable  and  non-discretionary  programmes  and/or  contingent 
forward purchase contracts which would allow it to buy shares during 
Closed  Periods.  As  in  previous  years,  the  Company  intends  to  enter 
into  new  agreements  (the  “Programme  Agreements”),  with  each  of 
the Banks, under which the Company may (but is not obliged to) enter 
into  contingent  forward  trades  (Contingent  Forward  Trades  or  CFT) 
from time to time.

The  terms  of  a  CFT  will  be  agreed  between  the  Company  and  the 
Bank before it is entered into. The Company is committed to purchase 
shares under a CFT on the day it is executed subject to the terms of 
the  Programme  Agreement.  The  terms  of  each  CFT  will  provide  for 
the Company to purchase a fixed number of shares each week over 
a period of between 20 to 30 weeks. The maximum number of shares 
that  can  be  purchased  under  each  CFT  is  limited  to  30,000  shares 
per week. 

Whether or not the Company purchases shares in a particular week 
during the term of a CFT is dependent upon the Company’s share price 
either not rising to, or above, a level (the “Upper Suspension Level”) 
or,  if  applicable,  falling  to  or  below  a  level  (the  “Lower  Suspension 
Level” and together with the Upper Suspension Level, the “Suspension 
Levels”). The Suspension Levels and duration are determined by the 
Company and are set at the time the CFT is entered into. The Upper 
Suspension  Level  must  be  set  between  104%  and  110%  of  the 
Company’s share price at the start of the CFT. If the Company chooses 
to  incorporate  a  Lower  Suspension  Level,  it  must  be  set  between 
80% and 95% of the price at the start of the CFT. The inclusion of a 
Lower Suspension Level would help mitigate the Company’s financial 
commitment under a CFT if its share price was to fall below this level 
after  the  CFT  had  been  executed.  If  the  Lower  Suspension  Level  is 
not  included,  the  level  of  discount  to  the  market  share  price  would 
be higher.

The price at which the Company may purchase shares during the term of 
a CFT (the “Forward Price”) is fixed at the start of the CFT. The Forward 
Price is determined by the Bank with reference to the volume weighted 
average price for shares traded in NEXT on the day the CFT is entered into. 
The Forward Price is subject to a maximum of 99% of the share price at 
the start of the contract and a minimum of 10 pence (the par value of an 
ordinary share). The minimum and maximum period between entering 
a CFT and shares being purchased is 5 days and 30 weeks respectively. 
The Company will announce the details of each CFT on the day it is entered 
into and any subsequent termination via the Financial Conduct Authority’s 
Regulatory  News  Service.  This  structure  would  allow  the  Company  to 
purchase shares at a discount to the market price (as at the time each 
CFT commences), for so long as the Suspension Levels are not reached, 
without breaching the Listing Rules. If any Suspension Level is reached, the 
CFT terminates automatically at that time and no further shares would be 
purchased under that contract.

Under  Sections  693  and  694  of  the  2006  Act,  the  Programme 
Agreements  and  Contingent  Forward  Trades  are  contingent 
purchase  contracts  to  purchase  shares  by  the  Company  off-market. 
Accordingly,  resolution  23,  which  will  be  proposed  as  a  special 
resolution, seeks shareholder approval of the terms of the Programme 
Agreements  to  be  entered  into  between  the  Company  and  each 
of  the  Banks.  The  Programme  Agreements  will  have  a  duration  of 
the shorter of the period to the date of the next AGM to be held in 
2021 and 14 August 2021 and will incorporate the terms of an ISDA 
Master Agreement and Schedule. The Programme Agreements will be 
entered into and each CFT will be effected outside a Closed Period but 
shares may be purchased by the Company during a Closed Period. 

Should shareholder approval be granted, any number of CFT may be 
effected with the Banks at any time, provided that: 

•  the  total  maximum  number  of  shares  which  the  Company  is 
permitted to purchase pursuant to this authority would be 3 million, 
representing circa 2.3% of its issued share capital at 18 March 2020;

•  the  total  cost  of  shares  that  the  Company  would  be  permitted 
to  purchase  pursuant  to  this  authority  may  not  exceed  £200m 
(including costs);

•  the Forward Price may not exceed 105 percent of the average of the 
middle market price of a share according to the Daily Official List of 
the London Stock Exchange for the five business days immediately 
preceding the day on which the share is purchased; 

•  the Forward Price will be no more than 99% of the share price at 

the time the CFT was effected;

•  the minimum price that can be paid for any share is 10p; and

•  only one CFT will be entered into on any particular day. 

Shares purchased under the Programme Agreements will reduce the 
number of shares that the Company may purchase under any authority 
granted  at  the  AGM  on  14  May  2020  for  on-market  purchases. 
No  shares  will  be  purchased  under  that  authority  on  the  same  day 
that  a  CFT  is  entered  into.  The  authority  granted  to  the  Company 
under this resolution will expire at the conclusion of the 2021 AGM or 
on 14 August 2021, whichever is the earlier, unless such authority is 
renewed prior to that time (except in relation to the purchase of shares 
under any CFT effected before the expiry of such authority and which 
might be completed wholly or partly after such expiry). The purchase 
of shares under the Programme Agreements will always be physically 
settled by delivery of shares to the Company (except in the case of 
certain events of default or termination events). 

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Strategic ReportGovernanceFinancial StatementsShareholder InformationNOTICE OF MEETING

A copy of each of the Programme Agreements will be available at the 
AGM on 14 May 2020. Copies will also be available for inspection at 
the Company’s registered office at Desford Road, Enderby, Leicester 
LE19  4AT  and  at  the  offices  of  Slaughter  and  May  at  One  Bunhill 
Row, London, EC1Y 8YY during usual business hours until the date of 
the AGM.

The  Company  has  no  warrants  in  issue  in  relation  to  its  shares  and 
no  options  to  subscribe  for  its  shares  outstanding.  Exercise  of  all 
outstanding employee share options and share awards will generally 
be satisfied by the transfer of market-purchased shares from the ESOT 
(refer to Note 25 to the financial statements).

The Programme Agreements will have a duration of the shorter of the 
period to the date of the next AGM to be held in 2021 and 14 August 
2021  and  will  incorporate  the  terms  of  an  ISDA  Master  Agreement 
and Schedule. The Programme Agreements will be entered into and 
each CFT will be effected outside a Closed Period but shares may be 
purchased by the Company during a Closed Period. 

24 Increasing the Company’s 
borrowing powers
Special  resolution  24  proposes  a  change  to  the  Company’s  articles 
of  association  in  order  to  provide  additional  borrowing  headroom, 
in particular during the coronavirus outbreak. The current Article 67 
(borrowing powers) of the articles will be amended by increasing the 
numerical limit set at article 67(a) from £2bn to £2.5bn. 

This  will  increase  the  directors’  powers  to  incur  borrowings  of  the 
Company from the higher of £2bn or an amount equal to two times 
adjusted  total  equity  to  the  higher  of  £2.5bn  or  an  amount  equal 
to two times adjusted total equity (as defined in the articles) of the 
Company.  For  the  purpose  of  this  limit  borrowings  do  not  include 
operating leases. 

25 Articles of association
Special resolution 25 proposes that the Company adopts new articles 
of  association,  the  principal  changes  of  which  are  set  out  below. 
The new articles showing all the proposed changes to the Company’s 
existing articles are available for inspection, as noted on page 215 of 
this document.

(ii) Unclaimed dividends

The proposed replacement for article 111 contains changes related to 
(i) untraced shareholders in respect of unclaimed dividends or other 
money payable on the shares of untraced members which are sold.

(iii) Hybrid meetings

The Company’s articles of association will be amended by deleting the 
current articles 26 and 27 and replacing them with the new articles 26 
and 27 in order to allow participation in general meetings by electronic 
means, whilst retaining the need for a quorum to be present in person. 
Consequential amendments are also proposed to current articles 32, 
34, 37 and 38.

It is the Board’s belief that meetings offering shareholders a choice to 
participate either in person or electronically offer a positive solution 
both for those shareholders who are unable to attend in person and 
for the Company, allowing meetings to be conducted in times where 
physical participation may be prevented or restricted. 

Nothing in the proposed articles authorises or allows a general meeting 
of the Company to be held exclusively on an electronic basis.

(iv) Postponement of AGM

The Company’s articles of association will be amended by the insertion 
of  new  article  37  in  order  to  allow  the  Board  to  postpone  or  move 
a  general  meeting  to  another  date,  time  or  place,  to  change  the 
electronic facility, or do any of these things.

In  such  an  instance,  notice  of  the  date,  time  and  place  of  the 
rearranged meeting (or places in the case of a satellite meeting) would, 
if practicable, also be placed on the Company’s website and notified by 
way of an announcement to a Regulatory Information Service.

26 Notice of general meetings
In  accordance  with  the  Companies  Act  2006  (the  “2006  Act”),  the 
notice  period  for  general  meetings  (other  than  an  AGM)  is  21  clear 
days’ notice unless the Company: 

(i)   has  gained  shareholder  approval  for  the  holding  of  general 
meetings on 14 clear days’ notice by passing a special resolution at 
the most recent AGM; and 

(i) Untraced shareholders 

(ii) offers the facility for all shareholders to vote by electronic means. 

By deleting the current articles 111, 125 and 126 and replacing them 
with the new articles 112, 126 and 127, the Company will have more 
flexibility in the methods it uses when tracing members, and in dealing 
with the proceeds of share forfeiture. 

The  proposed  replacements  for  article  125  and  126  will  amend  the 
provisions of the existing articles of association relating to members 
who  are  considered  untraced  after  a  period  of  12  years.  The  new 
articles replace the requirement to place notices in newspapers with 
a requirement for us to take reasonable steps to trace the member 
and let them know that we intend to sell their shares. This can include 
engaging  an  asset  reunification  company  or  other  tracing  agent  to 
search  for  members  who  have  not  kept  their  details  up  to  date,  or 
taking  any  other  steps  we  consider  appropriate.  Members  whose 
shares  are  sold  following  this  process  will  not  be  able  to  claim  the 
proceeds of sale and the Company can use these funds as the Board 
thinks fit.

The Company would like to preserve its ability to call general meetings 
(other  than  an  AGM)  on  14  clear  days’  notice.  This  shorter  notice 
period would not be used as a matter of routine, but only where the 
flexibility is merited by the business of the meeting and is thought to 
be in the interests of shareholders as a whole. 

Resolution  26  seeks  such  approval  and,  should  this  resolution  be 
approved, it will be valid until the end of the next AGM. This is the 
same authority that was sought and granted at last year’s AGM.

Recommendation
The  Board  are  of  the  opinion  that  all  resolutions  which  are  to  be 
proposed at the 2020 AGM are in the best interests of its shareholders 
as a whole and, accordingly, unanimously recommend that they vote 
in favour of all the resolutions as the directors intend to do in respect 
of their own beneficial shareholdings. 

210

APPENDIX 2
Summary of the principal terms of the 
Next Share Matching Plan (the “SMP”)
Operation
The Company’s Remuneration Committee will supervise the operation 
of the SMP.

Leaving employment
Awards  will  vest  following  cessation  of  employment  due  to  death 
or  in  other  circumstances  at  the  discretion  of  the  Remuneration 
Committee.  The  extent  of  vesting  will  depend  on:  (i)  the  extent  to 
which  the  performance  condition  has  been  satisfied;  and  (ii)  pro-
rating to reflect the reduced period from grant to vesting, (although 
the Remuneration Committee need not pro-rate if it regards this as 
inappropriate). Employees who resign will generally lose their rights 
to an award.

Eligibility
Any  employee  (excluding  an  executive  director)  of  the  Company 
and 
its  subsidiaries  may  participate  at  the  discretion  of  the 
Remuneration Committee.

Vesting in these circumstances will generally occur at the normal time. 
However, the Remuneration Committee can decide that awards will 
vest immediately on such cessation (in which case performance will be 
measured over the period to cessation).

Grant of awards 
Awards  to  acquire  ordinary  shares  in  the  Company  may  be  granted 
within  6  weeks  of:  (i)  shareholder  approval  of  the  SMP;  (ii)  the 
Company’s announcement of its results for any period; or (iii) at any 
other  time  when  the  Remuneration  Committee  considers  there  are 
exceptional circumstances. 

No awards may be granted under the SMP more than 10 years after the 
date that the Company’s shareholders have most recently approved 
the SMP.

Awards may be granted as conditional  awards to acquire  shares,  as 
nil (or nominal) cost options, normally exercisable between 3 and 10 
years following grant, or as forfeitable shares. They may also be cash-
based awards of an equivalent value.

Awards will be made to individuals who invest part, or all, of the cash 
element of their discretionary annual bonus in ordinary shares in Next 
plc (“Investment Shares”). No other payment is required for an award. 

After Investment Shares have been purchased, the Company will grant 
awards over shares with a value of up to 200% of the pre-tax amount 
used  to  buy  Investment  Shares.  An  award  of  up  to  300%  of  that 
amount  may  be  made  if  considered  appropriate  but  only  following 
consultation with major shareholders.

Awards are not transferable (except on death) and are not pensionable.

Performance condition
Vesting of awards will be subject to a performance condition set by the 
Remuneration Committee. 

The  Remuneration  Committee  may  vary  an  existing  award’s 
if  an  event  occurs  which  causes  the 
performance  condition 
Remuneration Committee to consider a variation to be appropriate. 
The varied condition must be fair and reasonable and not materially 
less challenging than the original condition (but for the relevant event).

Vesting of awards
Awards  normally  vest  3  years  after  grant  to  the  extent  that  the 
performance  condition  has  been  satisfied,  provided  the  Investment 
Shares  have  been  retained  by  the  participant  and  they  are  still 
employed in the Next group. If any Investment Shares are disposed 
of by the participant before the vesting date, awards will lapse on a 
pro-rata basis. Once vested, awards granted as options will normally 
remain  exercisable  until  the  day  before  the  10th  anniversary  of 
their grant.

Where an award granted as an option is exercisable following cessation 
of  employment,  it  will  normally  be  exercisable  for  12  months  from 
when it vests.

Corporate events
On a takeover (not being an internal reorganisation), or winding up of 
the Company awards will vest early subject to: (i) the extent that the 
performance condition has been satisfied; and (ii) pro-rating to reflect 
the reduced period from grant to vesting (although the Remuneration 
Committee  can  decide  not  to  pro-rate  award  if  it  regards  this 
as inappropriate). 

On an internal reorganisation, awards will be replaced by equivalent 
in  the  new  holding  company  unless  the 
awards  over  shares 
Remuneration Committee decides that they should vest (on the same 
basis as for a takeover).

If a demerger, special dividend or other similar event is proposed which, 
in the Remuneration Committee’s opinion, would affect the market 
price of shares to a material extent, the Remuneration Committee may 
decide that awards will vest (as on a takeover).

Participants’ rights 
Holders  of  awards  of  forfeitable  shares  will  have  shareholder  rights 
from when they are made except they may be required to waive their 
dividend rights.

Other awards will not confer shareholder rights until participants have 
received  their  shares.  The  Remuneration  Committee  may,  however, 
decide that participants will receive a payment (in cash and/or shares) 
of an amount equivalent to the dividends that would have been paid 
on the shares subject to the awards from when they were granted to 
when shares are acquired. Alternatively, the awards may be increased 
as if dividends were paid on the shares subject to the awards and then 
reinvested in further shares.

Rights attaching to shares
Any shares allotted under the SMP will rank equally with other issued 
shares (except where record date is prior to their allotment). 

Adjustment of awards
On  a  variation  of  the  Company’s  share  capital  or  on  a  demerger, 
payment  of  a  special  dividend  or  similar  event  which  materially 
affects the market price of shares, the Remuneration Committee may 
adjust the number of shares subject to an award and/or any exercise 
price payable.

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Strategic ReportGovernanceFinancial StatementsShareholder InformationNOTICE OF MEETING

Overall plan limits
The SMP may operate over new issue shares, treasury shares or shares 
purchased in the market. 

In any ten calendar years, the Company may not issue (or grant rights 
to issue) more than:

(a)  10 per cent of its issued ordinary share capital under the SMP and 

any other employee share plan; and

(b)  5 per cent of its issued ordinary share capital under the SMP and 

any other executive share plan.

Treasury  shares  will  count  as  new  issue  shares  for  these  purposes 
unless institutional investors decide that they need not count.

Alterations to the SMP
The  Remuneration  Committee  may  amend  the  SMP,  although  prior 
shareholder  approval  is  normally  required  for  amendments  to  the 
advantage of participants to the rules governing eligibility, limits on 
participation, the overall limits on the issue of shares or the transfer of 
treasury shares, the basis for determining a participant’s entitlement 
to,  and  the  terms  of,  the  shares  or  cash  to  be  acquired  and  the 
adjustment of awards. 

Such approval is not, however required for minor alterations to benefit 
administration of the SMP, to take account of a change in legislation or 
to obtain or maintain favourable tax, exchange control or regulatory 
treatment for participants or for any company in the Company’s group 
and any performance condition. 

Overseas sub-plans
The  shareholders’  resolution  to  approve  the  SMP  will  allow  the 
Board  to  establish  further  plans  for  overseas  territories.  Such  plans 
will be similar to the SMP, but modified to take account of local tax, 
exchange control or securities laws. Any shares made available under 
such sub-plans will count against the limits on individual and overall 
participation in the SMP. 

APPENDIX 3
Principal terms of the Next Sharesave 
Plan (the “Sharesave”)
Under  the  Sharesave,  employees  of  the  Company  may  be  granted 
options to acquire shares in the Company (“Shares”). To take part in 
the  Sharesave  employees  must  save  a  certain  amount  each  month 
which will be used to purchase the Shares subject to the option. 

Operation
The operation of the Sharesave will be supervised by the Board and is 
designed to qualify for tax-advantaged status under Schedule 3 of the 
Income Tax (Earnings and Pensions) Act 2003 (“Schedule 3”). 

Eligibility
UK  tax  resident  employees  and  full-time  directors  of  the  Company 
and any designated participating subsidiary can participate. The Board 
may require completion of a qualifying period of employment of up to 
five years and may also allow other employees to participate.

Grant of options
Participating employees enter into HMRC approved savings contracts, 
with monthly savings normally made over three or five years. The price 
payable for the shares subject to each option will correspond to the 
maturity proceeds of the related savings contract. 

No options may be granted under the Sharesave more than 10 years 
after  the  date that  the  Company’s  shareholders  have  most recently 
approved the Sharesave.

Options are not transferable, except on death, and are not pensionable. 

Individual participation
An employee’s monthly savings under all savings contracts linked to 
options granted under any HM Revenue & Customs approved savings 
arrangement may not exceed the statutory maximum (currently £500).

Option price
The price per share payable to exercise of an option will not be less 
than the higher of:

(i) 

 80% of the middle-market quotation of a share on the London 
Stock Exchange up to 42 days before the grant of the option; 
and

(ii) 

 if  the  option  relates  only  to  new  issue  shares,  the  nominal 
value of a share.

The dealing day(s) by reference to which this price is determined must 
fall  within  six  weeks  of  the  announcement  by  the  Company  of  its 
results for any period (except in exceptional circumstances).

Exercise of options
Options  will  normally  be  exercisable  for  six  months  from  the  third 
or  fifth  anniversary  of  the  start  of  the  related  savings  contracts. 
Earlier exercise is permitted:

•  after  ceasing  employment  by  reason  of  death,  injury,  disability, 
redundancy, retirement, a TUPE transfer, or the employing business or 
company ceasing to be part of the Company’s group, options will lapse 
on cessation of employment or directorship with the Next group;

•  where employment ceases more than three years from grant for 

any reason other than for misconduct; and

• 

in the event of a takeover, amalgamation, reconstruction or voluntary 
winding-up  of  the  Company,  except  on  an  internal  corporate  re-
organisation when the Board may decide to exchange existing options 
for equivalent new options over shares in a new holding company.

Shares will be allotted within or transferred to the participant within 
30 days of exercise of an option.

Overall plan limits
The Sharesave may operate over new issue shares, treasury shares or 
shares purchased in the market. 

In any ten calendar year period, the Company may not issue (or grant 
rights  to  issue)  more  than  10  per  cent  of  its  issued  ordinary  share 
capital  under  the  Sharesave  and  any  other  employee  share  plan 
adopted by the Company.

Treasury shares will count as new issue shares for the purposes of this 
limit (unless institutional investor advisor bodies decide that they need 
not count).

212

 
 
Variation of capital
On a variation in the Company’s share capital the number of shares 
under option and the option price may be adjusted.

No  options  may  be  granted  under  the  MSOP  more  than  10  years 
after  the  date that  the  Company’s  shareholders  have  most recently 
approved the MSOP.

Rights attaching to shares
Any shares allotted under the Sharesave will rank equally with shares 
then in issue (except for rights arising by reference to a record date 
prior to their allotment).

Alterations to the Sharesave
The  Board  may  alter  the  Sharesave,  provided  the  prior  approval 
of  shareholders  is  obtained  for  amendments  to  the  advantage  of 
participants  where  these  relate  to  eligibility,  limits  on  participation 
and  the  issue  of  shares  or  the  transfer  of  treasury  shares,  the  basis 
for determining a participant’s entitlement to, and the terms of, the 
shares to be acquired and the adjustment of options.

The requirement to obtain the prior approval of shareholders will not, 
however, apply to minor alterations to benefit administration of the 
Sharesave, to take account of a change in legislation or to obtain or 
maintain favourable tax, exchange control or regulatory treatment for 
participants or any company in the Company’s group.

Overseas plans
The shareholder resolution to approve the Sharesave will allow the Board, 
without further shareholder approval, to establish or extend further plans 
for overseas territories (in particular the 2009 Sharesave Plan (Republic 
of Ireland) which is in all material respects identical to the main UK plan, 
any such plan to be similar to the Sharesave, but modified to take account 
of local tax, exchange control or securities laws, provided that any shares 
made available under such further plans are treated as counting against 
the limits on individual and overall participation in the Sharesave.

APPENDIX 4
Summary of the Next Management 
Share Option Plan (“MSOP”)
The MSOP is split into two parts which means that an option may either: 

(i) 

(ii) 

 qualify  for  tax-advantaged  status  under  Schedule  4  of  the 
Income  Tax  (Earnings  and  Pensions)  Act  2003  (a  “CSOP 
option”); or

 be  unapproved 
advantaged treatment). 

(which  do  not  benefit 

from 

tax 

Eligibility
Employees (excluding directors of the Company and senior executives 
who participate in the Next Long Term Incentive Plan) will be eligible to 
participate at the discretion of the Remuneration Committee.

A CSOP option may not be granted to an individual who is a director of 
the Company or of any of its subsidiaries and who works for less than 
25 hours per week.

Grant of options
Options may normally be granted within the 6 weeks of: (i) shareholder 
approval of the MSOP; (ii) the Company’s announcement of its results 
for  any  period;  or  (iii)  at  any  other  time  when  the  Remuneration 
Committee considers there are exceptional circumstances.

No payment will be required for the grant of an option. 

Acquisition price
The  Remuneration  Committee  shall  decide  before  an  option  is 
granted  the  price  at  which  shares  may  be  acquired  by  the  exercise 
of that option, but the price shall not be less than the middle-market 
quotation  for  an  ordinary  share  of  the  Company  as  quoted  on  the 
London Stock Exchange on the dealing day immediately preceding the 
grant of the option.

Individual limits
The maximum total market value of shares (i.e. the acquisition price of 
shares) over which any options (including CSOP and unapproved) may 
be granted to any person during any financial year of the Company is 
3 times salary, excluding bonuses and benefits in kind. This limit may 
be  increased  to  5  times  salary  in  circumstances  considered  by  the 
Remuneration Committee to be exceptional, for example, on the grant 
of options following recruitment.

In addition, no individual may hold CSOP options with an aggregate 
exercise  price  of  more  than  £30,000  (or  such  amount  specified 
by HMRC).

Overall plan limits
The  MSOP  may  operate  over  new  issue  shares,  treasury  shares  or 
shares purchased in the market. 

In any ten calendar years, the Company may not issue (or grant rights 
to issue) more than:

(a)  10 per cent of its issued ordinary share capital under the MSOP and 

any other employee share plan; and

(b)  5 per cent of its issued ordinary share capital under the MSOP and 

any other executive share plan.

Treasury  shares  will  count  as  new  issue  shares  for  these  purposes 
unless institutional investors decide that they need not count. 

Exercise of options – performance conditions
The exercise of an option may be conditional upon the satisfaction of a 
performance condition set by the Remuneration Committee. An option 
will normally be exercisable between 3 and 10 years following its grant 
provided the relevant performance condition is satisfied.

An unvested option may normally be exercised to the extent that the 
performance condition is satisfied, following cessation of employment 
due  to  redundancy,  retirement,  death  or  disability,  TUPE  transfer,  if 
the Company sells the business or subsidiary by which he is employed 
or at the discretion of the Remuneration Committee. The maximum 
period allowed for exercise after cessation of employment is generally 
6 months (12 months in the case of death).

However, if an option holder ceases employment less than 12 months 
after  the  grant  of  an  unapproved  option,  it  will  immediately  lapse, 
unless otherwise determined by the Committee at its discretion.

Options may also be exercised, to the extent that any performance 
condition  is  satisfied,  on  a  change  of  control,  takeover,  compulsory 
acquisition, scheme of arrangement, winding up or demerger. 

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Strategic ReportGovernanceFinancial StatementsShareholder Information 
 
NOTICE OF MEETING

Adjustment of options
In the event of any variation of the share capital of the Company or on 
the occurrence of any other event similarly affecting the Company’s 
share  price,  the  Remuneration  Committee  may  generally  adjust 
the  number  of  shares  subject  to  options  and  the  price  payable  on 
their exercise.

Alterations
The Remuneration Committee may alter the Plan or the terms of any 
option. However, the prior approval of shareholders must be obtained 
for  alterations  made  to  the  advantage  of  participants  in  respect  of 
provisions relating to eligibility, individual and overall limits, the basis 
for determining a participant’s entitlement to, and the terms of, shares 
provided under the Plan, the adjustment of options for variations in 
capital and the alteration of the Plan. 

The  requirement  to  obtain  prior  approval  of  shareholders  will  not 
apply to a minor alteration to benefit the administration of the Plan, 
to  take  account  of  a  change  in  legislation  or  to  obtain  or  maintain 
favourable tax, exchange control or regulatory treatment. 

An alteration to any performance condition may also be made by the 
Remuneration  Committee  without  shareholder  approval  so  long  as 
an event has occurred which causes the Remuneration Committee to 
consider that the condition would not, without alteration, achieve its 
original purpose and the altered condition will be not materially less 
difficult to satisfy than the unaltered condition would have been.

MEETING FORMALITIES  
AND VOTING 
Voting at the Annual General Meeting 
To be entitled to vote at the AGM and for the purposes of determining 
the number of votes they may cast, shareholders must be registered 
in the register of members of the Company as at 6.30 pm on 12 May 
2020 or, if the meeting is adjourned, at 6.30 pm on the day which is 
two working days before the adjourned meeting. As stated on page 
204, in view of the ongoing Coronavirus pandemic, NEXT encourages 
shareholders to appoint the Chairman of the AGM as their proxy (either 
electronically or by post) to vote in accordance with their instructions 
given the current restrictions on attendance. 

In line with best practice, voting on all resolutions at the 2020 AGM 
will be by way of a poll. On a poll, every member present in person or 
by proxy has one vote for every ordinary share held or represented. 

The  directors  believe  a  poll  is  most  representative  of  shareholders’ 
voting intentions because shareholders’ votes are counted according 
to  the  number  of  shares  held,  and  the  proxy  vote  is  added  to  the 
votes of shareholders present so that all votes are taken into account. 
The procedures for the poll votes will be explained at the AGM. 

In  respect  of  resolution  23  on  off-market  share  purchase  contracts, 
the  2006  Act  provides  that  this  resolution  will  not  be  effective  if 
any  member  of  the  Company  holding  shares  to  which  it  relates 
(i.e.  shares  which  may  be  purchased  pursuant  to  the  Programme 
Agreements)  voted  for  the  resolution  and  the  resolution  would  not 
have been passed if they had not done so. Therefore, NEXT intends 
to disregard any poll votes which are cast in favour of resolution 23 
attaching  to  3  million  shares  (being  the  total  maximum  number  of 

shares which the Company is permitted to purchase pursuant to the 
Programme Agreements) from both the total number of votes cast in 
favour of this resolution and the total number of votes cast.

The total number of the Company’s issued share capital on 18 March 
2020, which is the latest practicable date before the publication of this 
Notice, is 132,949,276 ordinary shares. All of the ordinary shares carry 
one vote each and there are no shares held in treasury. 

Voting and proxies
Please  complete  and  return  the  form  of  proxy  to  Equiniti,  to  arrive 
not  later  than  9.30  am  on  12  May  2020  (or  48  hours  before  any 
adjourned meeting). 

A shareholder who is entitled to vote at the AGM may appoint one or 
more proxies to vote instead of him/her, provided that each proxy is 
appointed to exercise the rights attached to a different share or shares 
held by that shareholder. A proxy need not also be a shareholder of 
the Company and may vote on any other business which may properly 
come before the meeting. 

The  statements  of  the  rights  of  members  in  relation  to  the 
appointment of proxies in the above paragraph and in the paragraphs 
headed  “Electronic  voting”  and  “CREST  voting  facility”  below  can 
only be exercised by registered members of the Company and do not 
apply to a Nominated Person. Nominated persons should contact the 
registered holder of their shares (and not the Company) on matters 
relating to their investments in the Company.

In the case of joint holders, where more than one of the joint holders 
purports to appoint a proxy, only the appointment submitted by the 
most senior holder (i.e. the first named joint holder recorded in the 
Company’s share register) will be accepted.

A  member  who  appoints  as  their  proxy  someone  other  than  the 
Chairman of the Meeting, should ensure that the proxy is aware of the 
voting intention of the member. If no voting instruction is given, the 
proxy has discretion on whether and how to vote.

A person to whom this Notice is sent who is a person nominated under 
Section 146 of the 2006 Act to enjoy information rights (a “Nominated 
Person”) may, under an agreement between them and the shareholder 
by whom they were nominated, have a right to be appointed (or to 
have someone else appointed) as a proxy for the AGM. If a Nominated 
Person  has  no  such  proxy  appointment  right  or  does  not  wish  to 
exercise it, they may, under any such agreement, have a right to give 
instructions to the shareholder as to the exercise of voting rights.

If  a  member  submits  more  than  one  valid  proxy  appointment, 
the  appointment received last before the latest time for the receipt of 
proxies will take precedence. 

Electronic voting
As  an  alternative  to  completing  and  returning  a  form  of  proxy,  you 
may  submit  your  proxy  electronically  by  accessing  our  registrar’s 
website sharevote.co.uk. You will require your unique Voting ID, Task 
ID and Shareholder Reference Number as printed on the proxy card. 
The  use  by  members  of  the  electronic  proxy  appointment  service 
will  be  governed  by  the  terms  and  conditions  of  use  which  appear 
on  the  website.  Electronic  proxies  must  be  completed  and  lodged 
in accordance with the instructions on the website by no later than 
9.30am on 12 May 2020. 

214

CREST voting facility
Those shareholders who hold shares  through  CREST may  choose to 
appoint  a  proxy  or  proxies  using  CREST  for  the  AGM  to  be  held  on 
14 May 2020 and any adjournment(s) thereof by using the procedures 
described  in  the  CREST  Manual.  CREST  personal  members  or  other 
CREST  sponsored  members,  and  those  CREST  members  who  have 
appointed  a  voting  service  provider(s),  should  refer  to  their  CREST 
sponsor  or  voting  service  provider(s),  who  will  be  able  to  take  the 
appropriate action on their behalf.

In order for a proxy appointment or instruction made using the CREST 
service  to  be  valid,  the  appropriate  CREST  message  (a  “CREST  Proxy 
Instruction”)  must  be  properly  authenticated  in  accordance  with 
Euroclear  UK  &  Ireland  Limited’s  specifications  and  must  contain 
the  information  required  for  such  instructions,  as  described  in  the 
CREST Manual. The message, regardless of whether it constitutes the 
appointment of a proxy or is an amendment to the instruction given to 
a previously appointed proxy must, in order to be valid, be transmitted 
so as to be received by the issuer’s agent (ID RA19) by the latest time(s) 
for receipt of proxy appointments specified in the Notice of Meeting. 
For this purpose, the time of receipt will be taken to be the time (as 
determined  by  the  timestamp  applied  to  the  message  by  the  CREST 
Applications  Host)  from  which  the  issuer’s  agent  is  able  to  retrieve 
the message by enquiry to CREST in the manner prescribed by CREST. 
After this time any change of instructions to proxies appointed through 
CREST should be communicated to the appointee through other means.

CREST  members  and,  where  applicable,  their  CREST  sponsors  or 
voting  service  providers  should  note  that  Euroclear  UK  &  Ireland 
Limited  does  not  make  available  special  procedures  in  CREST  for 
any particular messages. Normal system timings and limitations will 
therefore apply in relation to the input of CREST Proxy Instructions. 
It  is  the  responsibility  of  the  CREST  member  concerned  to  take 
(or, if the CREST member is a CREST personal member or sponsored 
member or has appointed a voting service provider(s), to procure that 
his  CREST  sponsor  or  voting  service  provider(s)  take(s))  such  action 
as  shall  be  necessary  to  ensure  that  a  message  is  transmitted  by 
means of the CREST system by any particular time. In this connection, 
CREST members and, where applicable, their CREST sponsors or voting 
service provider(s) are referred, in particular, to those sections of the 
CREST  Manual  concerning  practical  limitations  of  the  CREST  system 
and timings. The CREST Manual is available at euroclear.com.

The  Company  may  treat  as  invalid  a  CREST  Proxy  Instruction  in  the 
circumstances  set  out  in  Regulation  35(5)(a)  of  the  Uncertificated 
Securities Regulations 2001.

Corporate representatives
Any corporation which is a member can appoint one or more corporate 
representatives who may exercise on its behalf all of its powers as a 
member provided that they do not do so in relation to the same shares.

Right to ask questions
Please  see  page  204  for  details  of  how  to  submit  questions 
electronically. The Company will answer any such question relating to 
the business being dealt with at the AGM but no such answer need be 
given if (i) to do so would interfere unduly with the preparation for the 
meeting or involve the disclosure of confidential information, (ii) the 
answer has already been given on a website in the form of an answer 
to a question, or (iii) it is undesirable in the interests of the Company or 
the good order of the AGM that the question be answered.

Data protection statement 
Your personal data includes all data the Company holds which relates 
to you as a Shareholder, including your name and contact details, the 
votes  you  cast  and  your  Shareholder  Reference  Number  (attributed 
to you by the Company). The Company determines the purposes for 
which and the manner in which your personal data is to be processed. 
The  Company  and  any  third  party  to  which  it  discloses  the  data 
(including  the  Company’s  registrar)  may  process  your  personal  data 
for the purposes of compiling and updating the Company’s records, 
fulfilling  its  legal  obligations  and  processing  the  Shareholder  rights 
you exercise. A copy of the Company’s privacy policy can be found at 
www.nextplc.co.uk/site-services/privacy-and-cookies.

Documents available for inspection
Copies of the following documents will be available for inspection at 
the Company’s registered office during usual business hours and for 
15 minutes prior to and for the duration of the AGM:

•  A  copy  of  each  executive  director’s  contract  of  service  and  each 

non-executive director’s letter of appointment

•  Copies of the rules of the NEXT Long Term Incentive Plan, the Next 
Management Share Option Plan, the Next Share Matching Plan and 
the Next Sharesave Plan pursuant to resolutions 15, 16, 17 and 18 

•  The Programme Agreements pursuant to resolution 23

•  Articles that reflect the changes proposed in resolution 25

Copies will also be available for inspection at the offices of Slaughter 
and May at One Bunhill Row, London, EC1Y 8YY during usual business 
hours until the close of the AGM. A copy of the proposed articles will 
be made available on the Company’s website and copies of the other 
documents will be made available on request.

Company website
A full copy of the Annual Report (which includes this Notice), together 
with those for prior years, and other information required by Section 
311A of the 2006 Act can be found at nextplc.co.uk.

Under  Section  527  of  the  2006  Act  members  meeting  the  threshold 
requirements  set  out  in  that  section  have  the  right  to  require  the 
Company to publish on a website a statement setting out any matter 
relating  to:  (i)  the  audit  of  the  Company’s  accounts  (including  the 
auditor’s report and the conduct of the audit) that are to be laid before 
the  AGM;  or  (ii)  any  circumstance  connected  with  an  auditor  of  the 
Company  ceasing  to  hold  office  since  the  previous  meeting  at  which 
annual accounts and reports were laid in accordance with Section 437 
of the 2006 Act. The Company may not require the members requesting 
such website publication to pay its expenses in complying with Sections 
527 or 528 of the 2006 Act, and it must forward the statement to the 
Company’s auditor not later than the time when it makes the statement 
available on the website. The business which may be dealt with at the 
AGM  includes  any  statement  that  the  Company  has  been  required 
under Section 527 of the 2006 Act to publish on its website.

You  may  not  use  any  electronic  address  provided  in  this  Notice  of 
Meeting to communicate with the Company for any purposes other 
than those expressly stated.

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Strategic ReportGovernanceFinancial StatementsShareholder InformationOTHER SHAREHOLDER INFORMATION

Registered office
Desford Road, Enderby, Leicester LE19 4AT

Registered in England and Wales, no. 4412362

Annual General Meeting
The  AGM  will  be  held  at  9.30  am  on  Thursday  14  May  2020  at  the 
registered  office  of  Next  plc,  Desford  Road,  Enderby,  Leicester 
LE19  4AT.  The  Notice  of  the  Meeting  on  pages  204  to  215  sets  out 
business  to  be  transacted.  Full  access  is  available  to  the  venue  for 
those with special requirements.

Discount voucher
The  Company  offers  a  discount  voucher  to  any  first  named, 
registered  shareholder  holding  a  minimum  number  of  100  ordinary 
shares  as  at  1  April  each  year.  The  shareholder  discount  voucher 
entitles  the  recipient  or  their  immediate  family  to  a  25%  discount 
against most purchases at any one time of full price NEXT merchandise 
in NEXT Retail stores. There is no limit on the value of goods that can 
be purchased at that time. The voucher expires on 31 October of the 
year in which it was issued. It cannot be used in conjunction with any 
other discount voucher or offer, nor can it be used for the purchase 
of gift cards, Sale merchandise, electrical goods, non-NEXT branded 
goods  or  purchases  from  NEXT  Online  (unless  ordered  through  one 
of our Retail stores). Shareholders holding shares in nominee or ISA 
accounts are also eligible, but must request the voucher through their 
nominee or ISA account manager who should contact the Company 
Secretary’s office (companysecretariat@next.co.uk).

Registrars and transfer office
Equiniti, Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA.

Telephone +44 (0) 371 384 2164. Calls to this number are charged at 
8p  per  minute  plus  network  extras.  Overseas  Shareholder  Helpline 
Number  +44  (0)  121  415  7047.  Lines  are  open  8.30  am  to  5.30  pm 
Monday to Friday.

Shareholder enquiries
The Company’s share register is maintained by Equiniti. Please contact 
them online at shareview.co.uk or using the contact details above if 
you have any enquiries about your NEXT shareholding including the 
following matters:

•  change of name and address;

• 

• 

loss of share certificate, dividend warrant or dividend confirmation;

if  you  receive  duplicate  sets  of  Company  mailings  as  a  result  of 
an  inconsistency  in  name  or  address  and  wish,  if  appropriate, 
to combine accounts.

The Shareview Portfolio service from Equiniti gives you more online 
information about your NEXT shares and other investments. For direct 
access to information held for you on the share register, including recent 
balance movements and a daily valuation of investments held in your 
portfolio, visit shareview.co.uk.

For shareholders with disabilities Equiniti provides the following:

• 

if requested future communications produced by them will be sent 
in the appropriate format;

•  telephone  number  +44  (0)  371  384  2255  for  shareholders  with 

hearing difficulties;

•  hearing 

loop 

facilities 

in 

their  buildings 

for  use  by 

visiting shareholders.

CREST
The Company’s ordinary shares are available for electronic settlement.

Payments of dividends to  
mandated accounts
Shareholders  who  do  not  at  present  have  their  dividends  paid 
directly into a bank or building society may wish to do so. A mandate 
form  is  attached  to  your  dividend  confirmation  or  is  available  to 
download  from  the  NEXT  website  at  nextplc.co.uk  or  from  Equiniti, 
telephone +44 (0) 371 384 2164.

Forward looking statements 
This  Report  and  Accounts  contains  “forward  looking  statements” 
which are all matters that are not historical facts, including anticipated 
financial and operational performance, business prospects and similar 
matters. These forward looking statements are identifiable by words 
such as “aim”, “anticipate”, “believe”, “budget”, “estimate”, “expect”, 
“forecast”,  “intend”,  “plan”,  “project”  and  similar  expressions. 
These forward looking statements reflect NEXT’s current expectations 
concerning  future  events  and  actual  results  may  differ  materially 
from  current  expectations  or  historical  results.  Any  such  forward 
looking  statements  are  subject  to  risks  and  uncertainties,  including 
but  not  limited  to  those  risks  described  in  “Risks  &  Uncertainties” 
on  pages  59  to  64;  failure  by  NEXT  to  predict  accurately  customer 
fashion preferences; decline in the demand for merchandise offered 
by  NEXT;  competitive  influences;  changes  in  level  of  store  traffic  or 
consumer spending habits; effectiveness of NEXT’s Brand awareness 
and  marketing  programmes;  general  economic  conditions  or  a 
downturn in the retail industry; the inability of NEXT to successfully 
implement  relocation  or  expansion  of  existing  stores;  insufficient 
consumer interest in NEXT Online; acts of war or terrorism worldwide; 
work  stoppages,  slowdowns  or  strikes;  and  changes  in  financial  or 
equity  markets.  These  forward  looking  statements  do  not  amount 
to  any  representation  that  they  will  be  achieved  as  they  involve 
risks  and  uncertainties  and  relate  to  events  and  depend  upon 
circumstances  which  may  or  may  not  occur  in  the  future  and  there 
can be no guarantee of future performance. Undue reliance should 
not be placed on forward looking statements which speak only as of 
the date of this document. NEXT does not undertake any obligation 
to update publicly or revise forward looking statements, whether as 
a result of new information, future events or otherwise, except to the 
extent legally required.

216

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