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FY2022 Annual Report · Nextracker
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A N N U A L   R E P O R T 
&  A C C O U N T S

J A N U A R Y  2023

CONTENTS

Strategic Report

  4	 Chairman’s	Statement

  5	 Chief	Executive’s	Review

 70	 Business	Model

Financial Statements

Group Financial Statements

176	 Consolidated	Income	Statement

177	

	Consolidated	Statement	of	Comprehensive	Income

 72	 Key	Performance	Indicators

178	 Consolidated	Balance	Sheet

 74	 Risks	and	Uncertainties

 83	 Viability	Assessment

 85	 Corporate	Responsibility

107	 Section	172	Statement

111	 Non-Financial	Information	Statement

Governance

114	 Directors’	Biographies

116	

	Directors’	Responsibilities	Statement

117	 Corporate	Governance	Report

124	 Nomination	Committee	Report

125	 Audit	Committee	Report

133	 Remuneration	Report

163	 Directors’	Report

165	 Independent	Auditors’	Report

179	

	Consolidated	Statement	of	Changes	in	Equity

180	 Consolidated	Cash	Flow	Statement

181	 Group	Accounting	Policies

195	 	Notes	to	the	Consolidated	Financial	Statements

Parent Company Financial Statements

238	 Parent	Company	Balance	Sheet

239	 	Parent	Company	Statement	of	Changes	in	Equity

240	 	Notes	to	the	Parent	Company	Financial	Statements

Shareholder Information

243	 Half	Year	and	Segment	Analysis

244	 Five	Year	History

245	 Glossary

249	 Notice	of	Meeting

256	 Other	Shareholder	Information

FINANCIAL 
HIGHLIGHTS

TOTAL GROUP SALES  APM  
Underlying continuing business

£5.4bn

Jan 23

Jan 22

Jan 20

Jan 19

Jan 21

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NEXT PROFIT BEFORE TAX  APM  

£870.4m

Jan 23

Jan 19

Jan 20

Jan 22

Jan 21

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EARNINGS PER SHARE 

573.4p

Jan 22

Jan 23

Jan 20

Jan 19

Jan 21

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in the Glossary on pages 245 to 248.

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STRATEGIC 
REPORT

  4	 Chairman’s	Statement

  5	 Chief	Executive’s	Review

 70	 Business	Model

 72	 Key	Performance	Indicators

 74	 Risks	and	Uncertainties

 83	 Viability	Assessment

 85	 Corporate	Responsibility

107	 Section	172	Statement	

111  Non-Financial Information Statement

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CHAIRMAN’S	STATEMENT

It  has  been  a  good  year  for  NEXT.    We  have  embraced  the  various  challenges  and  seized  the 
opportunities that have arisen.   

A detailed analysis of our performance in 2022/23 and our outlook for the year ahead are covered in 
the following pages.  Looking back on the year, among the highlights are: 

● The delivery of record Earnings Per Share (EPS).
● In the midst of a consumer squeeze, trading sales were up +8.4% on last year. (Excluding the
weeks that were flattered by lockdown in the previous year, trading sales were up +4.8%).
● Returning  £461.4m  to  shareholders  through  dividends  (£237.4m)  and  share  buybacks

(£224.0m).

● The partial opening of our new Elmsall 3 warehouse.
● The launch of Reiss, our largest client to date, on Total Platform.
● The additions of JoJo Maman Bébé, MADE.com and Joules to our Total Platform brands.
● An increase of our equity stake in Reiss.

We  will  be  welcoming  Jeremy  Stakol  to  the  Board  in  April  as  Group  Investments,  Acquisitions  and 
Third Party Brands Director.  Jeremy has been the managing director at Lipsy since 2004 and in more 
recent  years  has  successfully  led  many  of  the  new  investment  transactions  and  related  Total 
Platform opportunities. 

We  have  prepared  (and  budgeted)  for  a  difficult  year.   We  are  very  clear  on  our  priorities.   If  we 
continue to improve our product ranges, relentlessly manage our costs and upgrade our customer 
service,  whilst  also  developing  new  business  opportunities;  we  can  lay  the  foundations  for  an 
exceptionally strong business and still deliver healthy profits, cash flow and dividends. 

Our performance, as ever, is a result of the hard work and dedication of the NEXT team.  I would like 
to thank my colleagues across the Group for all of their effort, talent and dedication.   

Michael Roney 
Chairman 
29 March 2023 

4

CHAIRMAN’S	STATEMENT

It  has  been  a  good  year  for  NEXT.    We  have  embraced  the  various  challenges  and  seized  the 

opportunities that have arisen.   

A detailed analysis of our performance in 2022/23 and our outlook for the year ahead are covered in 

the following pages.  Looking back on the year, among the highlights are: 

● The delivery of record Earnings Per Share (EPS).

● In the midst of a consumer squeeze, trading sales were up +8.4% on last year. (Excluding the

weeks that were flattered by lockdown in the previous year, trading sales were up +4.8%).

● Returning  £461.4m  to  shareholders  through  dividends  (£237.4m)  and  share  buybacks

(£224.0m).

● The partial opening of our new Elmsall 3 warehouse.

● The launch of Reiss, our largest client to date, on Total Platform.

● The additions of JoJo Maman Bébé, MADE.com and Joules to our Total Platform brands.

● An increase of our equity stake in Reiss.

We  will  be  welcoming  Jeremy  Stakol  to  the  Board  in  April  as  Group  Investments,  Acquisitions  and 

Third Party Brands Director.  Jeremy has been the managing director at Lipsy since 2004 and in more 

recent  years  has  successfully  led  many  of  the  new  investment  transactions  and  related  Total 

Platform opportunities. 

We  have  prepared  (and  budgeted)  for  a  difficult  year.   We  are  very  clear  on  our  priorities.   If  we 

continue to improve our product ranges, relentlessly manage our costs and upgrade our customer 

service,  whilst  also  developing  new  business  opportunities;  we  can  lay  the  foundations  for  an 

exceptionally strong business and still deliver healthy profits, cash flow and dividends. 

Our performance, as ever, is a result of the hard work and dedication of the NEXT team.  I would like 

to thank my colleagues across the Group for all of their effort, talent and dedication.   

Michael Roney 

Chairman 

29 March 2023 

CHIEF	EXECUTIVE’S	REVIEW	

STRUCTURE	OF	THIS	REPORT	

The report is broken down into the following sections: 

●  PART  ONE:  Headlines  and  Summary  of  Financial  Performance,  gives  a  short  overview  of  the 

financial performance of the Group in the year and our guidance for the year ahead. 

●  PART TWO: Big Picture, summarises the way we are thinking about the Company’s future in the 
context of the last twenty years.  It comes at a pivotal time for the Group and summarises (1) 
new avenues of growth and (2) our priorities for the year ahead. 

●  PART THREE: Group Financial Performance and Full Year Guidance, details our Group sales and 
profit  performance  for  the  year,  summarised  by  business  division,  along  with  our  sales  and 
profit guidance for the year ahead.  

●  PART FOUR: Retail, Online and Finance - Financial Performance, Commentary and Guidance, 
gives a detailed breakdown of the financial performance of each trading business division.  This 
section is mainly for the benefit of analysts and professional investors.  

●  PART  FIVE:  Total  Platform  and  Other  Business  Activities,  gives  a  detailed  breakdown  of  the 

financial performance of Total Platform and other non-trading business activities.     

●  PART SIX: Cash Flow, Dividends and Net Debt, gives a detailed breakdown of our cash flow and 

shareholder distributions, including our guidance for the year ahead.   

5

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
TABLE	OF	CONTENTS 
PART ONE - HEADLINES AND SUMMARY OF FINANCIAL PERFORMANCE ___________________________________   
PART TWO - BIG PICTURE ______________________________________________________________________________________________ 
THE LONG VIEW _____________________________________________________________________________________________________________   
WHAT’S REALLY GOING ON HERE _________________________________________________________________________________________  
NEW AVENUES OF GROWTH  ______________________________________________________________________________________________  

TOTAL PLATFORM 
INVESTMENTS AND ACQUISITIONS 
NEXT BRAND OVERSEAS - WHOLESALE, FRANCHISE & LICENSING 

ORGANISATION, MANAGEMENT AND CULTURE _______________________________________________________________________ 
ACTIONS FOR THE YEAR AHEAD __________________________________________________________________________________________   
IN CONCLUSION ____________________________________________________________________________________________________________ 
PART THREE - GROUP FINANCIAL PERFORMANCE IN 2022/23 AND GUIDANCE FOR 2023/24 _________ 
GROUP SALES AND PROFIT SUMMARY  _________________________________________________________________________________   

TOTAL GROUP SALES BY DIVISION 
SUMMARY OF GROUP PROFIT BY DIVISION 

GUIDANCE FOR THE YEAR AHEAD _______________________________________________________________________________________ 
PART FOUR - RETAIL, ONLINE AND FINANCE  _____________________________________________________________________ 
NEXT RETAIL ________________________________________________________________________________________________________________ 

SUMMARY OF RETAIL SALES AND PROFIT 
GUIDANCE FOR RETAIL SALES AND PROFIT FOR THE YEAR AHEAD 
LEASE RENEWALS AND COMMITMENTS 
RETAIL SPACE 

NEXT ONLINE _______________________________________________________________________________________________________________   

SUMMARY OF ONLINE SALES, PROFIT AND MARGIN 
FULL PRICE SALES BY DIVISION 
CUSTOMER ANALYSIS 
ONLINE PROFIT AND NET MARGIN 
FOCUS ON LABEL 
FOCUS ON OVERSEAS 

NEXT FINANCE _____________________________________________________________________________________________________________ 

FINANCE PROFIT & LOSS SUMMARY 
OUTLOOK FOR THE FULL YEAR TO JANUARY 2024 

PART FIVE - TOTAL PLATFORM AND OTHER BUSINESS ACTIVITIES __________________________________________ 
TOTAL PLATFORM & INVESTMENTS_____________________________________________________________________________________ 
OTHER BUSINESS ACTIVITIES _____________________________________________________________________________________________   
INTEREST, TAX, PENSIONS AND ESG _____________________________________________________________________________________   
PART SIX - CASH FLOW, DIVIDENDS & NET DEBT   ________________________________________________________________ 

CASH FLOW 
CAPITAL EXPENDITURE 
INVESTMENTS IN THIRD-PARTY BRANDS 

DIVIDENDS AND SHAREHOLDER RETURNS ______________________________________________________________________________   
NET DEBT, BOND AND BANK FACILITIES _________________________________________________________________________________   
APPENDIX 1 - PRIOR PERIOD RESTATEMENTS _____________________________________________________________________    
APPENDIX 2 - RECONCILIATION TO STATUTORY RESULTS ______________________________________________________ 

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PART ONE 
HEADLINES AND SUMMARY OF 
FINANCIAL PERFORMANCE 

SALES	AND	PROFIT	IN	THE	YEAR	TO	JANUARY	2023

£m 

Total Trading Sales1 

NEXT Profit before tax2 

Profit after tax 

Jan 2023 

Jan 2022 

5,146.1 

4,746.5 

870.4 

711.7 

823.1 

677.5 

Basic Earnings Per Share3 

573.4p 

530.8p 

1 Year 
var % 

+8.4%

+5.7%

+5.0%

+8.0%

Jan 2020 

3 Year 
var % 

4,267.2 

+20.6%

748.5 

+16.3%

610.2 

+16.6%

472.4p 

+21.4%

HEADLINES 
● Full  price  sales4  up  +6.9%  versus  2021/22  and  +20.5%  against  2019/20.  Total  Trading  Sales,

including markdown, were up +8.4% versus 2021/22 and +20.6% against 2019/20.

● Profit  before  tax  of  £870m,  up  +5.7%  versus  2021/22  and  +16.3%  against  2019/20.    This  is

+£10m higher than our previous guidance of £860m.

● Full price sales in January were flat and in line with our guidance.  However, the participation of

higher margin Retail sales was greater than expected, which added £5m to profit.

● Clearance rates in our end-of-season Sale were ahead of our expectations and added a further

£5m to profit.

● Basic Earnings Per Share (EPS) 573.4p, up +8.0% versus 2021/22 and +21.4% versus 2019/20.
Outlook	for	the	Year	Ahead
● We are maintaining our current guidance for sales and profit (see page 25 for analysis of current

trade and further detail).

● We are budgeting for full price sales to be down -1.5% versus last year and NEXT profit before

tax to be £795m.

● Selling price inflation is forecast to be more benign than previously thought.  Like-for-like price
inflation in Spring/Summer is expected to be +7% and, in Autumn/Winter, +3% (previously +8%
and +6% respectively).

A detailed analysis of our guidance for the year ahead is given on page 25. 

1 Total Trading sales are VAT exclusive sales (including the full value of commission based sales) in Retail, Online plus 
NEXT Finance interest income.  They exclude sales through Total Platform and Joules, in which we acquired a 74% 
equity stake during November 2022.  Trading sales are not statutory sales (refer to Note 2 of the financial statements). 
Statutory sales were up +8.8% versus 2021/22 and up +18.0% versus 2019/20. 
2 NEXT profit before tax, profit after tax and EPS reflect the profit attributable to the shareholders of NEXT plc.  They 
exclude the effect of the Joules minority interests.  Statutory profit before tax, including minority interests, is 
£869.3m, see Appendix 2 for detail.  
3 All references to EPS in the CEO report are ‘Basic’ EPS unless otherwise stated.  
4 Full price sales are total Trading sales, less items sold in Sale events and Clearance. 

7

Strategic ReportGovernanceFinancial StatementsShareholder InformationPART TWO 
BIG PICTURE 

THE	LONG	VIEW	

A very respectable twenty years 
NEXT  plc’s  core  measure  of  success  is  the  sustainable  growth  in  Earnings  Per  Share.    In  the  last 
twenty years, the Company has delivered a compound annual growth rate (CAGR) of 14.1% in pre-
tax  EPS  (assuming  the  reinvestment  of  dividends5),  a  very  respectable  return  by  the  standards  of 
most public companies. 

Twenty Year Pre-Tax EPS History with Dividends Reinvested  

The last eight years have been an uphill battle… 
But in business you are only as good as your next set of results. Looking at our EPS guidance for the 
year ahead, in the context of the last eight years, is sobering.  If our guidance is correct, EPS will have 
delivered a CAGR of 5.4%; more than enough to keep pace with inflation (CPI), which was 3.5% over 
the  period,  and  good  in  the  circumstances,  but  unexciting  in  absolute  terms.    And  ultimately, 
investors are most interested in absolute returns. 

The BIG question: maturity or growth? 
The big question is whether the Company’s modest growth over the last eight years is indicative of 
its  prospects  going  forward;  or  can  it  return  to  higher  levels  of  growth  more  in  keeping  with  its 
longer term performance?  As it stands today the Group has far more ideas and opportunities for 
long term growth than it has had for some time.  And while the year ahead looks very challenging, 
we are not facing the kind of long term structural obstacles that we have overcome in the past eight 
years. 

5 Assumes that all ordinary and special dividends were used to purchase NEXT shares, on the date that the dividends 
were paid. 

8

PART TWO 

BIG PICTURE 

THE	LONG	VIEW	

A very respectable twenty years 

NEXT  plc’s  core  measure  of  success  is  the  sustainable  growth  in  Earnings  Per  Share.    In  the  last 

twenty years, the Company has delivered a compound annual growth rate (CAGR) of 14.1% in pre-

tax  EPS  (assuming  the  reinvestment  of  dividends5),  a  very  respectable  return  by  the  standards  of 

most public companies. 

Twenty Year Pre-Tax EPS History with Dividends Reinvested  

Eight years weathering storms 
Over the last eight years, the Company has endured three considerable shocks: the structural shift in 
shopping habits from Retail to Online; the pandemic; and now the cost of living squeeze.   

Of  these  three  challenges,  the  least  dramatic  has  had  the  most  profound  effect:  the  structural 
change  in  our  industry  resulted  in  a  precipitous  decline  in  Retail  turnover,  offset  by  rapid  growth 
Online.    The  central  difficulty  was  that  Retail  costs,  such  as  rent  and  rates,  in  the  short  term 
remained fixed.  Retail rents and other costs are beginning to adjust to the new reality (see page 32), 
but the transition has been uncomfortable.   

Conversely, the costs associated with Online growth, such as delivery and warehousing, have risen in 
line with sales and have required significant capital investment.  The effect has been that we have 
had to undertake the painful process of cutting costs in our Retail operations, whilst racing to keep 
up with growth Online. 

A great accomplishment, but… 
NEXT’s steady growth in these circumstances represents a considerable accomplishment.  But, in a 
year when profits look set to decline, it would be right for us to question the Group's prospects for 
longer term growth.  The following paragraphs explain our thinking about the direction of the Group 
over the next few years and then sets out our immediate priorities for the year ahead. 

The last eight years have been an uphill battle… 

But in business you are only as good as your next set of results. Looking at our EPS guidance for the 

year ahead, in the context of the last eight years, is sobering.  If our guidance is correct, EPS will have 

delivered a CAGR of 5.4%; more than enough to keep pace with inflation (CPI), which was 3.5% over 

the  period,  and  good  in  the  circumstances,  but  unexciting  in  absolute  terms.    And  ultimately, 

investors are most interested in absolute returns. 

The BIG question: maturity or growth? 

The big question is whether the Company’s modest growth over the last eight years is indicative of 

its  prospects  going  forward;  or  can  it  return  to  higher  levels  of  growth  more  in  keeping  with  its 

longer term performance?  As it stands today the Group has far more ideas and opportunities for 

long term growth than it has had for some time.  And while the year ahead looks very challenging, 

we are not facing the kind of long term structural obstacles that we have overcome in the past eight 

years. 

were paid. 

5 Assumes that all ordinary and special dividends were used to purchase NEXT shares, on the date that the dividends 

9

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
WHAT’S	REALLY	GOING	ON	HERE
Our diagnosis, set out in the following pages, is that NEXT plc can return to higher levels of growth 
once the cost of living crisis has passed.  Our reasoning runs as follows: 

1. The Group’s heartland, NEXT-branded, business in the UK is established but not standing still.
2. The  Group  has  developed  outstanding  assets  and  skills  that  can  deliver  growth  outside  its

heartland business.

3. New avenues of growth are proven, but at early stages in their development.

NEXT	BRAND	UK	-	Established	but	not	Standing	Still
NEXT has around 7m Online customers6 in the UK, close to 25% of the UK’s 28m7 households.  Our 
466  stores  give  us  a  presence  in  almost  all  major  UK  and  Ireland  trading  locations.    Our  product 
ranges  stretch  from  women’s  clothing  through  to  upholstery.    So  the  opportunities  to  expand  our 
customer base, trading space and product offer are less numerous than they were.  

But we are far from running out of ideas.  Our product teams continue to push the boundaries of 
their offers, in terms of design content, price architecture and product categories.  Our e-commerce 
and marketing teams can still do much more to recruit and retain new customers, and drive growth 
in website traffic, online conversion and sales per customer. 

The NEXT brand accounts for less than 10% in most of its key markets (see chart below).  So, while 
our market share renders exceptional growth unlikely, we are a long way from reaching saturation. 

NEXT Brand UK Market Share8 by Product Category 

Developing the NEXT brand remains our first priority 
Our highest priority remains the continued development of the NEXT brand; it is our most valuable 
asset and cornerstone of the Group.  In past reports we have written at length about the measures 
we take to improve our product ranges, customer service, websites, marketing and stores.  So we 
have not elaborated on them here.  Shareholders should not confuse lack of detail with loss of focus. 
We  have  concentrated  on  new  business  opportunities  here,  not  because  they  are  most  important 
but because, to the outside world, they are the least understood.  

Group	Assets	and	Skills	Can	Deliver	Further	Growth	

6 NEXT Online customers in the UK at the end of January 2023 were 6,993k, (2,870k credit and 4,123k cash). 
7 ONS, 2021 Census. 
8  Chart  sources:  Women’s,  Men’s  and  Children’s  total  UK  Sales  taken  from  Kantar,  52  weeks  to  5  February  2023. 
Home UK sales taken from Globalreach, Q4 2022. 

10

WHAT’S	REALLY	GOING	ON	HERE

Our diagnosis, set out in the following pages, is that NEXT plc can return to higher levels of growth 

once the cost of living crisis has passed.  Our reasoning runs as follows: 

1. The Group’s heartland, NEXT-branded, business in the UK is established but not standing still.

2. The  Group  has  developed  outstanding  assets  and  skills  that  can  deliver  growth  outside  its

heartland business.

3. New avenues of growth are proven, but at early stages in their development.

NEXT	BRAND	UK	-	Established	but	not	Standing	Still

NEXT has around 7m Online customers6 in the UK, close to 25% of the UK’s 28m7 households.  Our 

466  stores  give  us  a  presence  in  almost  all  major  UK  and  Ireland  trading  locations.    Our  product 

ranges  stretch  from  women’s  clothing  through  to  upholstery.    So  the  opportunities  to  expand  our 

customer base, trading space and product offer are less numerous than they were.  

But we are far from running out of ideas.  Our product teams continue to push the boundaries of 

their offers, in terms of design content, price architecture and product categories.  Our e-commerce 

and marketing teams can still do much more to recruit and retain new customers, and drive growth 

in website traffic, online conversion and sales per customer. 

The NEXT brand accounts for less than 10% in most of its key markets (see chart below).  So, while 

our market share renders exceptional growth unlikely, we are a long way from reaching saturation. 

NEXT Brand UK Market Share8 by Product Category 

Developing the NEXT brand remains our first priority 

Our highest priority remains the continued development of the NEXT brand; it is our most valuable 

asset and cornerstone of the Group.  In past reports we have written at length about the measures 

we take to improve our product ranges, customer service, websites, marketing and stores.  So we 

have not elaborated on them here.  Shareholders should not confuse lack of detail with loss of focus. 

We  have  concentrated  on  new  business  opportunities  here,  not  because  they  are  most  important 

but because, to the outside world, they are the least understood.  

Group	Assets	and	Skills	Can	Deliver	Further	Growth	

6 NEXT Online customers in the UK at the end of January 2023 were 6,993k, (2,870k credit and 4,123k cash). 

7 ONS, 2021 Census. 

8  Chart  sources:  Women’s,  Men’s  and  Children’s  total  UK  Sales  taken  from  Kantar,  52  weeks  to  5  February  2023. 

Home UK sales taken from Globalreach, Q4 2022. 

The fact that our core business is well established has an advantage: over the last thirty years it has 
built up valuable trading assets and skills - software, infrastructure, stores and people - that can be 
used to build new growth businesses.  Those assets are as follows: 

Physical 
infrastructure 

NEXT  operates  9m  sq.  ft.  of  highly  automated  warehousing  for  fashion  and 
homeware  products  along  with  distribution  depots,  transport  fleets,  returns 
centres, contact centres and our UK and Ireland store network. 

Software 

Over  the  years  NEXT  has  developed  thousands  of  bespoke  and  proprietary 
software  applications,  running  across  our  Online,  Finance  and  Retail 
businesses.  These include systems for websites, apps, tills, stock management, 
staff  scheduling,  warehouses,  distribution,  buying  and  merchandising,  contact 
centre and more.  

Product skills 

Our  design,  sourcing,  product  technology,  buying  and  merchandising  skills 
alongside  our  global  sourcing  office  (NEXT  Sourcing)  and  wider  manufacturing 
network. 

Customer base  NEXT  Online’s  8.7m  worldwide  customer  base9  enables 

further 
development  of  our  aggregation  business,  selling  third-party  brands  to  our 
customers on our websites in the UK and overseas (our LABEL business). 

the 

NEXT brand 
(overseas) 

NEXT  is  increasingly  becoming  an  international  brand  with  the  potential  to 
further extend its reach overseas. 

Balance sheet 

Healthy cash resources, strong balance sheet and strong cash generation gives 
the Company the ability to further invest in infrastructure and new businesses.  

9 Customer numbers at the end of January 2023.  

11

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
NEW	AVENUES	OF	GROWTH	

FOUR	NEW	AND	DEVELOPING	BUSINESSES	
There are four main areas of opportunity outside our heartland business.  These are: 

Investments and acquisitions (see page 15) 

●  Total Platform (see page 13) 
● 
●  New brands and third-party licences (see page 40) 
●  Developing the NEXT brand overseas (see page 16). 

Growth…	But	Not	at	Any	Cost	
Before  we  move  on  to  discuss  these  opportunities  in  detail,  there  is  an  important  aspect  of  our 
thinking that needs clarification. 

It is all too easy for companies to lose sight of the fact that assets that deliver modest growth and 
healthy  cash  flow  are  very  valuable  assets.   Too  many  ‘mature’  companies  have  been  sacrificed  at 
the altar of ‘growth’: it is a well-trodden path that has littered corporate history with the carcasses 
of  ruined  companies  -  from  GEC/Marconi  to  Northern  Rock.    Growth  can  always  be  bought,  and 
ambitious  sales  targets  achieved,  through  taking  on  higher  and  higher  risks  for  lower  and  lower 
returns. 

We are very clear: if we cannot find  good quality  investments, then there is no shame (and much 
wisdom) in handing surplus cash back to our shareholders.  

12

 
	
	
 
 
 
	
	
NEW	AVENUES	OF	GROWTH	

FOUR	NEW	AND	DEVELOPING	BUSINESSES	

There are four main areas of opportunity outside our heartland business.  These are: 

●  Total Platform (see page 13) 

● 

Investments and acquisitions (see page 15) 

●  New brands and third-party licences (see page 40) 

●  Developing the NEXT brand overseas (see page 16). 

Growth…	But	Not	at	Any	Cost	

thinking that needs clarification. 

Before  we  move  on  to  discuss  these  opportunities  in  detail,  there  is  an  important  aspect  of  our 

It is all too easy for companies to lose sight of the fact that assets that deliver modest growth and 

healthy  cash  flow  are  very  valuable  assets.   Too  many  ‘mature’  companies  have  been  sacrificed  at 

the altar of ‘growth’: it is a well-trodden path that has littered corporate history with the carcasses 

of  ruined  companies  -  from  GEC/Marconi  to  Northern  Rock.    Growth  can  always  be  bought,  and 

ambitious  sales  targets  achieved,  through  taking  on  higher  and  higher  risks  for  lower  and  lower 

returns. 

We are very clear: if we cannot find  good quality  investments, then there is no shame (and much 

wisdom) in handing surplus cash back to our shareholders.  

TOTAL	PLATFORM	

Total Platform is operational and working well across our four clients (Reiss, GAP, Victoria’s Secret 
and Laura Ashley).  For a more detailed analysis of Total Platform sales, profits and margins, please 
see page 50). 

The	Benefits	of	Total	Platform	
There are five big advantages clients get from switching their operations to Total Platform.  These 
are: 

Delivery services  
and website 
functionality 

Total  Platform  deploys  the  infrastructure  NEXT  has  built  over  more  than  30 
years.  This includes a next-day delivery on orders before 11pm, fully integrated 
e-commerce  and  in-store  stock  systems,  rapid  customer  refunds,  international 
websites,  returns  through  stores  (including  NEXT  stores),  unique 
item 
identification and much more. 

In  terms  of  the  website,  clients  can  benefit  from  all  of  NEXT’s  online 
functionality: AI driven search engine, intelligent recommendations, personalised 
search results, saved bags, credit facilities and more. 

Friction free,  
capex free  
growth 

Variable cost  
base  

Clients do not need to worry about upgrading their web capacities, warehouse 
space and distribution networks.  They can deliver exceptional levels of growth 
without operational friction and step changes in their capital expenditure.    

Total Platform is charged as a percentage of the client's turnover, leaving clients 
with few, if any, fixed operational costs.  So in the event of a downturn, clients 
are not burdened with fixed costs they do not need. 

Better presence  
on LABEL 

Because our clients’ stock is consolidated in NEXT’s central warehouses, all their 
stock  is  available  to  sell  to  NEXT  customers  on  LABEL.    This  has  delivered 
significant sales growth on LABEL to all our existing clients. 

Focus 

Total  Platform  allows  clients  to  focus  on  the  aspects  of  their  business  where 
they  make  the  most  difference:  designing  and  buying  great  products  and 
developing their brand identity. 

Priorities	for	the	Year	Ahead	
Focus for the year ahead will be: 

●  The  full  implementation  of  two  new  websites  (JoJo  Maman  Bébé  and  MADE.com)  and  the 

development of Joules’ website, planned for April 2024. 

●  The removal of warehouse capacity constraints (target completion October 2023). 
●  The  ‘productionising’  (sorry  for  the  dreadful  word)  of  our  software  to  make  it  much  easier  to 

configure and maintain going forward. 

Currently, our ability to take on new clients is constrained by three factors: warehousing capacity, 
systems timescales and the people and expertise required to onboard new clients.  This year we aim 
to eliminate all three bottlenecks as detailed below. 

Warehousing	Capacity	
Our  new  large  boxed  warehouse,  Elmsall  3  (see  page  57),  will  be  operational  towards  the  end  of 
2023.  This new warehouse will remove the physical constraints to onboarding new fashion clients. 

13

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
	
	
 
	
	
 
	
	
Systems	Timescales	and	Costs	
The constraint for Total Platform going into 2024 will be the speed at which we can develop new 
website ‘platforms’ for new clients.  Towards the end of 2022, we began simplifying the process for 
creating new Total Platform websites; this process is explained below. 

Existing code 
Historically, we created separate copies of our website for each new client, which is costly and time-
consuming.  It also meant that whenever we upgraded our own website, we had to duplicate and 
test  new  code  across  each  client's  code  base.    As  the  number  of  clients  grows,  this  process  of 
maintaining functional parity would have become exponentially more difficult. 

Templates and single code base 
Going forward we are taking a different approach.  Each new client’s website will operate different 
‘templates’ of a single code base.  In other words, each client’s website will have a different ‘view’ of 
the same functionality, operating on the same code but with a different look and feel.  This is similar 
to how we can individually configure our desktops to look unique while using the same operating 
system.  This new approach will enable us to be more efficient in onboarding new clients, it will also 
ensure that clients are always kept up-to-date with improvements to website functionality. 

Progress 
The table below demonstrates our progress in reducing timescales and costs.  It shows development 
man-hours (indexed to 100 for the Reiss website) along with the elapsed development time.   

Website development 

Man-hours index10 

Start and end date 

Time elapsed11 

Reiss 

JoJo Maman Bébé 

MADE.com 

New client 

100 

36 

24 

15 

May 2021 - April 2022 

11 months 

Sept 2022 - May 2023 

Mar 2023 - July 2023 

Mar 2024 - June 2024 

8 months 

4 months 

3 months 

People	
Alongside  improving  our  technology,  we  will  also  reinforce  the  teams  who  scope,  onboard  and 
manage new clients.  This will ensure that the workload does not restrict our growth. 

10 Development time for JoJo Maman Bébé and MADE include an estimate of the time required to develop an App to 

make them directly comparable with Reiss. 

11 The development time is just coding time and does not include specification time or post implementation support.  

14

Systems	Timescales	and	Costs	

The constraint for Total Platform going into 2024 will be the speed at which we can develop new 

website ‘platforms’ for new clients.  Towards the end of 2022, we began simplifying the process for 

creating new Total Platform websites; this process is explained below. 

Existing code 

Historically, we created separate copies of our website for each new client, which is costly and time-

consuming.  It also meant that whenever we upgraded our own website, we had to duplicate and 

test  new  code  across  each  client's  code  base.    As  the  number  of  clients  grows,  this  process  of 

maintaining functional parity would have become exponentially more difficult. 

Templates and single code base 

Going forward we are taking a different approach.  Each new client’s website will operate different 

‘templates’ of a single code base.  In other words, each client’s website will have a different ‘view’ of 

the same functionality, operating on the same code but with a different look and feel.  This is similar 

to how we can individually configure our desktops to look unique while using the same operating 

system.  This new approach will enable us to be more efficient in onboarding new clients, it will also 

ensure that clients are always kept up-to-date with improvements to website functionality. 

Progress 

The table below demonstrates our progress in reducing timescales and costs.  It shows development 

man-hours (indexed to 100 for the Reiss website) along with the elapsed development time.   

Website development 

Man-hours index10 

Start and end date 

Time elapsed11 

Reiss 

JoJo Maman Bébé 

MADE.com 

New client 

People	

100 

36 

24 

15 

May 2021 - April 2022 

11 months 

Sept 2022 - May 2023 

Mar 2023 - July 2023 

Mar 2024 - June 2024 

8 months 

4 months 

3 months 

Alongside  improving  our  technology,  we  will  also  reinforce  the  teams  who  scope,  onboard  and 

manage new clients.  This will ensure that the workload does not restrict our growth. 

INVESTMENTS	AND	ACQUISITIONS	

A new activity 
In 2021 we acquired a 25% stake in Reiss; it was our second acquisition of any material size in 30 
years.   Since  then,  we  have  made  nine  other  investments,  including  a  further  26%  in  Reiss,  JoJo 
Maman Bébé, Sealskinz, Joules, MADE.com, Swoon, Aubin, along with a stake in the UK franchises 
for Victoria’s Secret and GAP.  Last year these investments delivered £16.8m profit to the Group. 

An unintended consequence of Total Platform 
When we first appraised Total Platform, it appeared to us that the value created for clients was likely 
to  exceed  the  relatively  modest  profit  generated  for  NEXT  as  a  service  provider.    So  it  seemed 
sensible to invest in our future clients.  In fact, so far, the Group has made more profit from these 
equity investments than from the service itself. 

In  a  world  where  many  retail  businesses  are  regularly  bought  and  sold  by  private  equity  owners, 
Total Platform gives NEXT a means of adding value to an investment unavailable to purely financial 
buyers. 

Working with partners 
70%  of  the  cash  invested  in  other  retailers  was  done  so  with  other  partners.    Working  alongside 
seasoned  private  equity  professionals  brings  us  important  negotiation  and  valuation  skills,  and 
serves to spread our investments across a wider pool of retailers.  In other investments, partnerships 
have  been  with  the  overseas  owners  of  brands  in  which  we  operate  the  UK  franchise  (Victoria’s 
Secret and GAP). 

Rules of engagement 
There are four criteria we look to achieve when investing.  These are: 

Great brands  We  will  focus  on  brands  that  bring  something  unique  to  the  market  with  a  clear 

market position - customers, staff and suppliers understand what they stand for. 

The potential 
to add value 

Total  Platform  must  be  able  to  add  value  to  the  investment.    We  have  declined 
opportunities  to  invest  in  good  businesses  because  we  felt  we  could  not  add 
enough value to their operations.  

Great 
management 

We do not intend to run the businesses in which we invest.  They must be able to 
operate and thrive independently, so we are looking for businesses that either have 
great management (like Reiss) or where we are confident that we can find the right 
people (like MADE.com). 

Right price 

We are not the sort of business that makes ‘strategic’ investments, we only invest 
in businesses if we think they can deliver healthy returns on shareholders’ funds. 

Some exceptions will break the rule… 
There will be exceptions to these rules.  With the proviso that we never (consciously) overpay, we 
may  compromise  some  of  these  criteria  if  the  others  align.    For  example,  we  invested  in  Swoon 
which is a great business, brilliantly led with a reasonable price tag; but, in the short term, there are 
no plans to put them on Total Platform. 

10 Development time for JoJo Maman Bébé and MADE include an estimate of the time required to develop an App to 

make them directly comparable with Reiss. 

11 The development time is just coding time and does not include specification time or post implementation support.  

15

Strategic ReportGovernanceFinancial StatementsShareholder InformationNEXT	BRAND	OVERSEAS	-	WHOLESALE,	FRANCHISE	&	LICENSING	
In many overseas markets we have successful direct-to-consumer online businesses.  We also have 
some very productive partnerships with local aggregators (such as Zalando).  However, it is apparent 
that our direct-to-consumer model is not effective in some very sizable markets. 

The further away the market, the less direct-to-consumer appears to work 
The pie charts below give a sense of the opportunities we might be missing overseas.  The left hand 
chart  shows  total  consumer  spending12  on  all  consumer  goods  by  major  region.    The  chart  on  the 
right shows the percentage of our Online overseas sales NEXT takes by region (both charts exclude 
the UK).  The over-performance of regions closer to the UK, points to potential opportunities further 
afield.    Europe  and  the  Middle  East,  which  account  for  26%  of  the  world’s  consumer  spending, 
account for 87% of our online sales overseas. 

Factors that might impede growth 
It is unsurprising that our direct-to-consumer business struggles in the Americas and Asia.  Inventory 
is sent to customers, using air freight, from our UK warehouses.  A business that imports goods to 
the  UK  from  the  Far  East  and  then  ships  them  back  by  air,  customer  by  customer,  with  all  the 
logistical and customs overheads involved, is unlikely to be competitive. 

There are many factors that may be hindering the success of our direct-to-consumer online business 
in  some  regions.    These  consist  of  (1)  elevated  tariffs  and  bureaucratic  obstacles,  (2)  prolonged 
delivery  times,  (3)  the  dominance  of  local  competition,  (4)  local  product  regulations,  (5)  limited 
brand recognition, and, naturally, (6) the possibility that our product range may not align with the 
preferences of the local market. 

Actions and trials 
Among these challenges, only the last is insurmountable - if our products do not appeal to the local 
market,  then  no  amount  of  effort  will  make  our  business  a  success.    The  remaining  issues  are 
soluble.    So  we  are  currently  exploring  alternative  business  models  to  address  these  and  other 
obstacles, including: 

●  Wholesaling or franchising products to local operators, and shipping stock directly to them from 
the point of origin.  This may require additional testing to accommodate product standards that 
differ from the UK. 

●  Licensing arrangements with local operators who might manufacture the goods themselves. 
●  Wider use of new local aggregators to reach new consumers and raise brand awareness. 

We  will  be  trialling  all  of  these  approaches,  in  a  number  of  territories,  over  the  coming  years  and 
strengthening the teams required to make that happen. 

12 World Bank data: Households and NPISHs Final Consumption Expenditure (current US$) 2021.  Data excludes the UK. 

16

 
	
	
 
 
 
 
NEXT	BRAND	OVERSEAS	-	WHOLESALE,	FRANCHISE	&	LICENSING	

In many overseas markets we have successful direct-to-consumer online businesses.  We also have 

some very productive partnerships with local aggregators (such as Zalando).  However, it is apparent 

that our direct-to-consumer model is not effective in some very sizable markets. 

The further away the market, the less direct-to-consumer appears to work 

The pie charts below give a sense of the opportunities we might be missing overseas.  The left hand 

chart  shows  total  consumer  spending12  on  all  consumer  goods  by  major  region.    The  chart  on  the 

right shows the percentage of our Online overseas sales NEXT takes by region (both charts exclude 

the UK).  The over-performance of regions closer to the UK, points to potential opportunities further 

afield.    Europe  and  the  Middle  East,  which  account  for  26%  of  the  world’s  consumer  spending, 

account for 87% of our online sales overseas. 

Factors that might impede growth 

It is unsurprising that our direct-to-consumer business struggles in the Americas and Asia.  Inventory 

is sent to customers, using air freight, from our UK warehouses.  A business that imports goods to 

the  UK  from  the  Far  East  and  then  ships  them  back  by  air,  customer  by  customer,  with  all  the 

logistical and customs overheads involved, is unlikely to be competitive. 

There are many factors that may be hindering the success of our direct-to-consumer online business 

in  some  regions.    These  consist  of  (1)  elevated  tariffs  and  bureaucratic  obstacles,  (2)  prolonged 

delivery  times,  (3)  the  dominance  of  local  competition,  (4)  local  product  regulations,  (5)  limited 

brand recognition, and, naturally, (6) the possibility that our product range may not align with the 

preferences of the local market. 

Actions and trials 

Among these challenges, only the last is insurmountable - if our products do not appeal to the local 

market,  then  no  amount  of  effort  will  make  our  business  a  success.    The  remaining  issues  are 

soluble.    So  we  are  currently  exploring  alternative  business  models  to  address  these  and  other 

obstacles, including: 

differ from the UK. 

●  Wholesaling or franchising products to local operators, and shipping stock directly to them from 

the point of origin.  This may require additional testing to accommodate product standards that 

●  Licensing arrangements with local operators who might manufacture the goods themselves. 

●  Wider use of new local aggregators to reach new consumers and raise brand awareness. 

We  will  be  trialling  all  of  these  approaches,  in  a  number  of  territories,  over  the  coming  years  and 

strengthening the teams required to make that happen. 

12 World Bank data: Households and NPISHs Final Consumption Expenditure (current US$) 2021.  Data excludes the UK. 

ORGANISATION,	MANAGEMENT	AND	CULTURE	
As the Company takes on new challenges, we need to re-organise to ensure that we maximise the 
opportunities  available  to  the  Group.    As  importantly,  we  need  to  ensure  that  new  business 
opportunities  do  not  end  up  taking  too  much  time  from  those  whose  main  task  is  developing  our 
heartland NEXT product, services and operations. 

A	NEW	DIVISION	
Earlier this year we created a new division of the Group to focus on Investments, Acquisitions and 
Third-Party  Brands.    The  Investments  Division  has  been  placed  under  the  leadership  of  a  newly 
promoted main Board Director, Jeremy Stakol (see RNS, 8 February 2023).  The new division will aim 
to maximise the following business opportunities: 

●  The sale of all third-party fashion brands through LABEL (this excludes Homewares where third-

parties and licences will be managed through our Home department). 

● 

Investments in, and acquisitions of, third-party brands. 

●  The  promotion  (but  not  implementation  and  management)  of  Total  Platform  to  potential  new 

clients. 

●  Licensing deals with third-party brands, where we manufacture and sell goods under licence. 

●  The  continued  development  of  Lipsy  along  with  other  wholly-owned,  non-NEXT  brands  (for 

example ‘Love & Roses’ and ‘Friends Like These’). 

●  Overseas wholesale, franchise and licensing of NEXT-branded stock. 

AN	ACCELERATOR	NOT	A	BRAKE….	
Of  course,  all  of  these  opportunities  already  involve  many  other  departments  across  the 
business.   And  it  is  important  to  stress  that,  while  Jeremy  and  his  team  will  aim  to  advance  these 
areas, they will not control them.  In our internal communications, I have been very careful not to 
use  the  word  ‘co-ordinate’  or  ‘control’  when  describing  Jeremy’s  role.    This  change  should  not 
prevent others from taking initiatives in these areas.  For example, many of our product divisions will 
continue to develop their own licence arrangements alongside any initiatives the Investments team 
may take. 

So,  while  this  new  division  will  serve  to  accelerate  opportunities,  it  will  not  act  as  a  brake  on  the 
initiatives  others  are  taking  in  these  areas.   Indeed,  many  of  the  transactions  the  Investments 
division identifies may well be passed on to others in the Group to execute. 

17

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
 
	
	
 
 
 
CULTURE	AND	EXPECTATIONS	
People often talk about culture in terms of the qualities they aspire to.  Of course, NEXT aspires to 
be many things, but aspirations are not enough: for NEXT culture is about what we expect from one 
another.  The following paragraphs give a flavour of some of the behaviours we expect from each 
other: 

1. Take decisions and make things happen.  Colleagues do not need permission to take decisions,
taking  sensible  decisions  is  a  requirement  of  their  job.    We  do  not  take  minutes13  at  our
meetings,  we  only  take  action  points.    Whatever  is  said  at  a  meeting,  all  that  matters  is  what
happens as a result.  If there were no actions, the chances are it was a wasted meeting.  You will
be judged by the things you make happen, not by the infographics you put in a ‘deck’.

2. Change  is  everyone’s  job.    This  follows  on  from  taking  decisions.    Managing  change  is  part  of
everyone’s job; we do not have a ‘Change’ Department or a ‘Transformation’ Director, nor do
we have a battalion of business project managers operating outside business as usual.  Change
and transformation are part of all of our work; we all take on new projects; there is no ‘business
as usual’ because our business constantly changes.

3. Create value and make profit.  We do not make ‘strategic’ investments, we invest for a return
on our shareholders' money.  All our activities, in one way or another, must work towards that
goal.

4. Keep it simple and speak in plain English; you will achieve so much more.   Business jargon is so
unhelpful because it makes simple things sound complicated.  It also excludes people who are
unfamiliar with this insider language.  And if we use clear, easily understood language, everyone
can contribute and make our actions more effective.

5. Be open, honest and considerate in your dealings with others.  Life is too short to spend it with
people who are unpleasant, and teams that get on well together are  more likely to achieve their
aims.  So treat those around you well.  Remember, you are not competing with the other people
in NEXT, they are on your side, and if you are not on their side you are doing something wrong.
6. Be demanding but never nasty.  There is a world of difference between being demanding and
being  nasty.    Whatever  your  job,  you  will  likely  need  to  give  people  uncomfortable  feedback,
occasionally  very  uncomfortable.    At  NEXT  we are demanding but also considerate and polite.
You do not need to be nasty to succeed: leadership in business does not require you to act like a
monster or scramble over those around you; in our experience, quite the reverse.

Of course, many of us (including me), on occasions deviate from these ideals, particularly when we 
get frustrated, but our aspirations are very clear.   

Small ideas make a big difference 
We  want  to  be  an  organisation  that  thinks  and  collaborates  at  every  level,  where  everyone  feels 
they  are  making  a  difference.    So  many  of  our  important  decisions  are,  in  the  scheme  of  things, 
small.  Choosing the colour of a dress, optimising a warehouse operation, tweaking the functionality 
of a web page - each decision, on its own, will make little difference.  But the sum total of a myriad 
of  such  decisions,  made  well,  are  what  makes  the  difference  between  great  success  and  abject 
failure. 

And in retail big ideas often start small 
And even if I think about the big ideas that have transformed the business such as our first internet 
business,  the  beginnings  of  our  LABEL  business,  our  first  overseas  website  and  our  first  licence 
agreement: almost all those ideas started life as small initiatives, few of which emanated from the 
Board Room.  They began because people experimented, took decisions and pushed boundaries.  It 
is  the  Board’s  job  to  foster  and  direct  this  spirit  of  enterprise,  and  ensure  that,  where  ideas  do 
succeed, we push them as hard as possible and as far as they will go. 

13 We do, of course, take minutes at meetings where there is a regulatory, legal or corporate governance requirement. 

18

CULTURE	AND	EXPECTATIONS	

People often talk about culture in terms of the qualities they aspire to.  Of course, NEXT aspires to 

be many things, but aspirations are not enough: for NEXT culture is about what we expect from one 

another.  The following paragraphs give a flavour of some of the behaviours we expect from each 

other: 

1. Take decisions and make things happen.  Colleagues do not need permission to take decisions,

taking  sensible  decisions  is  a  requirement  of  their  job.    We  do  not  take  minutes13  at  our

meetings,  we  only  take  action  points.    Whatever  is  said  at  a  meeting,  all  that  matters  is  what

happens as a result.  If there were no actions, the chances are it was a wasted meeting.  You will

be judged by the things you make happen, not by the infographics you put in a ‘deck’.

2. Change  is  everyone’s  job.    This  follows  on  from  taking  decisions.    Managing  change  is  part  of

everyone’s job; we do not have a ‘Change’ Department or a ‘Transformation’ Director, nor do

we have a battalion of business project managers operating outside business as usual.  Change

and transformation are part of all of our work; we all take on new projects; there is no ‘business

as usual’ because our business constantly changes.

3. Create value and make profit.  We do not make ‘strategic’ investments, we invest for a return

on our shareholders' money.  All our activities, in one way or another, must work towards that

goal.

4. Keep it simple and speak in plain English; you will achieve so much more.   Business jargon is so

unhelpful because it makes simple things sound complicated.  It also excludes people who are

unfamiliar with this insider language.  And if we use clear, easily understood language, everyone

can contribute and make our actions more effective.

5. Be open, honest and considerate in your dealings with others.  Life is too short to spend it with

people who are unpleasant, and teams that get on well together are  more likely to achieve their

aims.  So treat those around you well.  Remember, you are not competing with the other people

in NEXT, they are on your side, and if you are not on their side you are doing something wrong.

6. Be demanding but never nasty.  There is a world of difference between being demanding and

being  nasty.    Whatever  your  job,  you  will  likely  need  to  give  people  uncomfortable  feedback,

occasionally  very  uncomfortable.    At  NEXT  we are demanding but also considerate and polite.

You do not need to be nasty to succeed: leadership in business does not require you to act like a

monster or scramble over those around you; in our experience, quite the reverse.

Of course, many of us (including me), on occasions deviate from these ideals, particularly when we 

get frustrated, but our aspirations are very clear.   

Small ideas make a big difference 

We  want  to  be  an  organisation  that  thinks  and  collaborates  at  every  level,  where  everyone  feels 

they  are  making  a  difference.    So  many  of  our  important  decisions  are,  in  the  scheme  of  things, 

small.  Choosing the colour of a dress, optimising a warehouse operation, tweaking the functionality 

of a web page - each decision, on its own, will make little difference.  But the sum total of a myriad 

of  such  decisions,  made  well,  are  what  makes  the  difference  between  great  success  and  abject 

failure. 

And in retail big ideas often start small 

And even if I think about the big ideas that have transformed the business such as our first internet 

business,  the  beginnings  of  our  LABEL  business,  our  first  overseas  website  and  our  first  licence 

agreement: almost all those ideas started life as small initiatives, few of which emanated from the 

Board Room.  They began because people experimented, took decisions and pushed boundaries.  It 

is  the  Board’s  job  to  foster  and  direct  this  spirit  of  enterprise,  and  ensure  that,  where  ideas  do 

succeed, we push them as hard as possible and as far as they will go. 

13 We do, of course, take minutes at meetings where there is a regulatory, legal or corporate governance requirement. 

ACTIONS	FOR	THE	YEAR	AHEAD	
This year, the opportunity for growth is naturally limited by market conditions, so we will focus on 
improving the basics of our business whilst taking the opportunity to strengthen the foundations of 
the business for future years.  There are four main tasks: 

● Improving our product ranges
● Improving our online service levels
● Managing costs and profitability
● Laying the foundations for future growth businesses.

Improving our product ranges  
As ever, our focus remains firmly fixed on the continued improvement of our product ranges.  The 
opportunity to stretch the brand: increasing the breadth of our offer to customers.   
The  re-opening  of  overseas  travel  -  to  visit  our  suppliers  and  find  other  sources  of  inspiration  - 
appears  to  have  energised  our  ranges,  with  many  areas  pushing  into  more  diverse  designs,  new 
fabrications, price points and categories.  We know that, in our customers’ eyes, we are only as good 
as  our  latest  ranges.    So  our  product  teams  continue  to  push  themselves  and  their  suppliers  to 
exceed customer expectations. 

Improving online service levels 
Since the beginning of the pandemic our online service levels (in terms of the speed and accuracy of 
delivery) have suffered.  First it was the pandemic itself that interfered with our operations.  More 
recently our acute lack of warehouse space, combined with a national shortage of warehousing and 
distribution  personnel  at  peak  times,  has  served  to  hamper  operations.    The  delivery  of  new 
warehousing  capacity  (see  page  57)  along  with  new  automation  and  technology,  provides  the 
opportunity  to  materially  improve  the  accuracy  of  our  picking,  packing  and  delivery  operations: 
getting more items to more customers on time.  The aim is to restore and surpass our pre-pandemic 
reliability. 
In addition, we have invested in new contact centre technology with a view to materially improving 
our ability to handle enquiries and complaints.  So when things do not go to plan, we can remedy the 
situation quickly and more efficiently. 

Managing costs and profitability 
In a year where sales are not expected to grow, and inflation is driving up costs, we have turned our 
minds  to  where  we  can  save  money  within  the  organisation.    The  main  heads  of  cost  saving  are 
detailed below:   

● Cost of the goods.  A combination of negotiation, new sources of supply and managing the cost

of inbound freight is beginning to bear fruit (see NEXT selling price inflation on page 25).

● Costs of operations.  All of our operational teams - from stores to contact centres - are looking
at  new  ways  to  be  more  efficient.    Our  new  Elmsall  3  warehouse,  with  its  new  automation,
provides an important opportunity to eliminate many of the inefficiencies incurred as a result of
congestion and lack of storage space.

● Business  channel  profitability.    We  have  made  good  progress  in  reviewing  all  the  product
categories and brands we sell, through all the channels and territories that we sell them.  This
has  yielded  some  big  opportunities  to  adapt  our  offer  and  pricing  to  ensure  that  we  are
profitable by product category, by brand, by channel and by overseas territory.

● Technology.  Last year we delivered a huge amount of much needed new technology and made
good progress with our modernisation projects.  Having built a strong technology base, we now
need to focus on ensuring it delivers increasing value for money.

Laying the foundations for growth 
Lay  the  foundations  for  our  growth  businesses.   Putting  in  place  the  technology,  warehousing, 
distribution networks, organisation and people required. 

19

Strategic ReportGovernanceFinancial StatementsShareholder InformationIN	CONCLUSION	
The year ahead looks like it will be challenging: the combination of inflation in our cost base and top 
line sales which are likely to edge backwards is uncomfortable.  But the Company is well prepared.  
If we achieve our guidance, a moderate sales decline will result in a pre-tax profit of £795m, strong 
cash flow and underlying net margins of around 15%.   

Looking through next year to the longer term our prospects feel more positive than they have done 
for  some  time.    The  burdens  of  the  structural  change  to  our  industry  appear  to  have  eased,  our 
Retail business is a much smaller percentage of the Group than it was eight years ago, and its rent 
and rates bill is slowly adjusting to reflect current levels of retail demand.  This year, the Group will 
focus on improving its product ranges, online service levels and cost controls.  As importantly, the 
Group  is  also  laying  the  foundations  for  new  avenues  of  growth  to  complement  and  leverage  our 
heartland business. 

20

 
	
	
 
 
 
 
IN	CONCLUSION	

The year ahead looks like it will be challenging: the combination of inflation in our cost base and top 

line sales which are likely to edge backwards is uncomfortable.  But the Company is well prepared.  

If we achieve our guidance, a moderate sales decline will result in a pre-tax profit of £795m, strong 

cash flow and underlying net margins of around 15%.   

Looking through next year to the longer term our prospects feel more positive than they have done 

for  some  time.    The  burdens  of  the  structural  change  to  our  industry  appear  to  have  eased,  our 

Retail business is a much smaller percentage of the Group than it was eight years ago, and its rent 

and rates bill is slowly adjusting to reflect current levels of retail demand.  This year, the Group will 

focus on improving its product ranges, online service levels and cost controls.  As importantly, the 

Group  is  also  laying  the  foundations  for  new  avenues  of  growth  to  complement  and  leverage  our 

heartland business. 

PART THREE 
GROUP FINANCIAL PERFORMANCE IN 
2022/23 AND GUIDANCE FOR 2023/24 	

THREE	NOTES	ON	THE	PRESENTATION	OF	THESE	RESULTS	

These  three  notes  are  consistent  with  the  changes  made  in  our  Half  Year  report  issued  in 
September 2022 and are repeated here for clarity.   

Please note that none of these changes affect the reported overall margins or total profits for 
the Group in any year.   

Comparative	Year	for	Sales	and	Profit	
Here, and throughout this report, comparisons with last year are dominated by the impact of the 
pandemic, most of which have been explained in previous reports.  So, we have devoted very little 
time  to  explaining  the  one  year  variances  in  our  main  trading  divisions  (Online  and  Retail).  
Instead,  we  have  focused  on  the  three  year  variances  which  give  important  insights  into  the 
changing  economics  of  the  Group.    Part  Four  gives  a  detailed  insight  into  sales  and  costs  by 
division. 

Accounting	for	Lipsy	Profits	
In  the  past  we  have  split  the  profit  we  generate  from  selling  Lipsy  goods  through  the  NEXT 
website.  Half the profit was reported in our Online division.  The other half was reported in the 
Lipsy  division  which  was  within  Other  Group  Activities,  along  with  Property  and  Sourcing.  
However,  because  all  of  Lipsy’s  sales  were  reported  in  the  Online  division,  this  served  to 
understate the margin of the Online business.  Three years ago, Lipsy’s ‘share’ of Online profit was 
immaterial at only £6.8m; today the number would be £27.5m. 

To  correct  this  issue,  we  are  now  reporting  all  of  Lipsy’s  Online  sales  and  profits  through  the 
Online division.  We have adjusted the relevant numbers from last year and three years ago, so 
that comparisons are on a like-for-like basis.  We have corrected a similar reporting anomaly for 
the Finance division, whereby half the Finance profit on Lipsy sales was reported in Lipsy.   

A detailed account of this change is given in Appendix 1.      

Accounting	for	Total	Platform	Profit	
Last year, the profit on Total Platform was reported across two business areas: (1) profit on sales 
was  reported  within  the  Online  division  and  (2)  equity  returns  were  reported  within  Sourcing, 
Property and Other. 

The  business  has  grown  significantly  in  the  last  12  months  and  we  believe  it  would  aid 
understanding  of  performance  to  present  the  sales  and  profits  in  its  own  division.    We  have 
represented last year's numbers to reflect this change.  The effect of this change is very small and 
details are provided in Appendix 1.  

21

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
 
	
	
 
	
	
	
GROUP	SALES	AND	PROFIT	SUMMARY		
Full price sales (excluding Total Platform sales) were up +6.9% versus 2021/22 and up +20.5% versus 
2019/20.    Total  Trading  Sales  (including  markdown  sales)  were  up  +8.4%  versus  2021/22  and  up 
+20.6% versus 2019/20.

NEXT  Profit  before  tax  was  £870m,  which  was  up  +5.7%  versus  2021/22  and  up  +16.3%  versus 
2019/20. 

TOTAL	GROUP	SALES	BY	DIVISION14	

TOTAL SALES (VAT EX.) £m 

Jan 2023 

Jan 2022 

Online 

Retail 

Finance 

Total Trading Sales 

Total Platform 

Franchise, Sourcing, Property & Other 

1 Year 
var % 

- 2%

+30%

+10%

Jan 2020 

3 Year 
var % 

2,146.6 

+40%

1,851.9 

268.7 

+1%

+2%

3,006.6 

3,064.7 

1,865.1 

1,432.4 

274.4 

249.4 

5,146.1 

4,746.5 

+8.4%

4,267.2 

+20.6%

144.4 

124.0 

39.1 

+269%

0.0 

- 

76.2 

+63%

94.6 

+31%

Total Group sales 

5,414.5 

4,861.8 

+11.4%

4,361.8 

+24.1%

Total Group statutory sales 

5,034.0 

4,625.9 

+8.8%

4,266.2 

+18.0%

A full reconciliation of Group sales to Group statutory sales is provided in Appendix 2 on page 65.  
The  difference  between  Group  sales  and  Group  statutory  sales  is  primarily  due  to  the  accounting 
treatment of items sold on commission through Online LABEL UK.  Specifically, the gross transaction 
value (GTV) of these items is not included in Group statutory sales, whereas it is included in Group 
sales. Instead, the commission earned on the GTV (which is around 37%) is recognised as revenue in 
Group statutory sales. 

14 Online sales for January 2022 have been restated to move £39m of Total Platform sales into its own division.  

22

GROUP	SALES	AND	PROFIT	SUMMARY		

Full price sales (excluding Total Platform sales) were up +6.9% versus 2021/22 and up +20.5% versus 

2019/20.    Total  Trading  Sales  (including  markdown  sales)  were  up  +8.4%  versus  2021/22  and  up 

NEXT  Profit  before  tax  was  £870m,  which  was  up  +5.7%  versus  2021/22  and  up  +16.3%  versus 

+20.6% versus 2019/20.

2019/20. 

TOTAL	GROUP	SALES	BY	DIVISION14	

TOTAL SALES (VAT EX.) £m 

Jan 2023 

Jan 2022 

Jan 2020 

1 Year 

var % 

- 2%

+30%

+10%

3 Year 

var % 

2,146.6 

+40%

1,851.9 

268.7 

+1%

+2%

3,006.6 

3,064.7 

1,865.1 

1,432.4 

274.4 

249.4 

Online 

Retail 

Finance 

Total Trading Sales 

Total Platform 

5,146.1 

4,746.5 

+8.4%

4,267.2 

+20.6%

39.1 

+269%

0.0 

- 

Franchise, Sourcing, Property & Other 

76.2 

+63%

94.6 

+31%

144.4 

124.0 

Total Group sales 

5,414.5 

4,861.8 

+11.4%

4,361.8 

+24.1%

Total Group statutory sales 

5,034.0 

4,625.9 

+8.8%

4,266.2 

+18.0%

A full reconciliation of Group sales to Group statutory sales is provided in Appendix 2 on page 65.  

The  difference  between  Group  sales  and  Group  statutory  sales  is  primarily  due  to  the  accounting 

treatment of items sold on commission through Online LABEL UK.  Specifically, the gross transaction 

value (GTV) of these items is not included in Group statutory sales, whereas it is included in Group 

sales. Instead, the commission earned on the GTV (which is around 37%) is recognised as revenue in 

Group statutory sales. 

14 Online sales for January 2022 have been restated to move £39m of Total Platform sales into its own division.  

SUMMARY	OF	GROUP	PROFIT15	BY	DIVISION	
The  table  below  summarises  the  movement  in  profits  for  the  major  divisions  within  the  Group 
versus last year and three years ago.   

Total Trading Sales (given for reference) 

PROFIT £m and EPS 

Jan 2023 

Jan 2022 

+8.4%

1 Year 
var % 

+20.6%

3 Year 
var % 

Jan 2020 

Online 

Retail 

467.3 

604.4 

- 23%

417.3 

+12%

240.5 

107.0 

+125%

234.0 

+3%

Finance (after charging interest) 

170.5 

149.5 

+14%

152.9 

+12%

Profit from Trading 

878.3 

860.9 

+2.0%

804.2 

+9.2%

Total Platform (inc. equity)16 

Property, Sourcing, FX and Other 

Recharge of interest from Finance 

Operating profit 

Lease interest 

16.3 

13.5 

34.4 

6.9 

+135%

6.7 

+101%

30.9 

+11%

0.0 

13.4 

36.3 

- 

+1%

- 5%

942.5 

905.4 

+4.1%

853.9  +10.4%

(47.3) 

(50.4) 

- 6%

(61.8) 

- 23%

Operating profit after lease interest 

895.2 

855.0 

+4.7%

792.1  +13.0%

Underlying operating margin 

16.5% 

17.6% 

18.2% 

Net external interest17 

NEXT Profit before tax18 

Taxation 

Profit after tax 

(24.8) 

(31.9) 

- 22%

(43.6) 

- 43%

870.4 

823.1 

+5.7%

748.5  +16.3%

(158.7) 

(145.6) 

+9%

(138.3) 

+15%

711.7 

677.5 

+5.0%

610.2  +16.6%

Earnings Per Share 

573.4p 

530.8p 

+8.0%

472.4p  +21.4%

Lease	Interest	Charges,	Operating	Profits	and	Operating	Margins	
Under the IFRS 16 accounting standard, some of our rental costs are accounted for as lease interest. 
To  show  the  full  cost  of  our  leases  in  our  analysis  of  margins,  we  have  added  a  line  in  the  table 
above to show underlying operating profits after deducting lease interest.  As shown, lease interest 
has  fallen  significantly  in  recent  years,  reflecting  the  renegotiation  of  many  of  our  store  leases  as 
they have come up for renewal.    

15 Profit by division in January 2020 and 2022 includes the effect of IFRS 16 and restatements for the presentation of 

profit from Lipsy and Total Platform.  See Appendix 1 on page 62 for more detail on Lipsy and Total Platform changes. 

16 Total Platform (TP) profit of £16.3m includes (1) profit from providing TP services and (2) profit from our equity        
investments in TP clients.  In addition, the external interest line includes £5.5m of preference share interest from our 
investment in Reiss and interest from loans made to other TP investments, giving total Group profit for TP of £21.8m. 
See page 50 for more detail.     

17 January 2023 external interest includes £4.8m of preference share income from Reiss and £0.7m from loans to TP 

investments. 

18 NEXT profit before tax, taxation and profit after tax reflect the profit attributable to the shareholders of NEXT plc.  It 

excludes the effect of the Joules minority interests.  See Appendix 2 for detail.  

23

Strategic ReportGovernanceFinancial StatementsShareholder InformationMovement	in	Underlying	Operating	Margins	
Over the last three years, underlying Group operating margins (including lease interest) have fallen 
by -1.63% from 18.16% to 16.53%. 

The  overall  achieved  margin  of  the  Group  will  be  determined  by  the  mix  of  the  various  business 
streams  within  the  Group.    The  total  operating  margin  is  not  important  as  long  as  each  business 
stream makes a margin commensurate with the risks and investment involved.  The margins of our 
main business streams are set out in the table below. 

Margins19 of our Trading businesses 

Jan 2023 

Jan 2020 

Retail (including lease interest) 

see page 30 

Online NEXT UK (including lease interest) 

see page 38 

Online LABEL UK (including lease interest) 

see page 42 

Online Overseas (including lease interest) 

see page 44 

Total Online (including  lease interest) 

NEXT Finance & Other 

Total operating margin 

see page 37 

see page 45 

11.0% 

19.9% 

12.9% 

8.6% 

15.2% 

57.6% 

9.5% 

22.0% 

15.4% 

16.5% 

19.2% 

55.6% 

3 year 
change 

+1.5%

- 2.1%

- 2.5%

- 7.9%

- 4.0%

+2.0%

16.53% 

18.16% 

- 1.63%

The main drivers of margin reduction and improvement over the last three years are set out in the 
table below. 

Factors reducing operating margins 
versus three years ago 

Factors improving operating margins 
versus three years ago 

Online inflationary pressures, mainly in our 
logistics operation (-1.4%) 

An increase in spending on Technology 
(-1.0%) 

Lower Retail occupancy costs (+0.7%), due to:  

1.
2.
3.

the renegotiation of store leases
the closure of unprofitable stores, and
lower depreciation (see page 30).

19 Retail and Online margins include lease interest costs, which are reported within the interest line of the P&L. 

24

Movement	in	Underlying	Operating	Margins	

Over the last three years, underlying Group operating margins (including lease interest) have fallen 

by -1.63% from 18.16% to 16.53%. 

The  overall  achieved  margin  of  the  Group  will  be  determined  by  the  mix  of  the  various  business 

streams  within  the  Group.    The  total  operating  margin  is  not  important  as  long  as  each  business 

stream makes a margin commensurate with the risks and investment involved.  The margins of our 

main business streams are set out in the table below. 

Margins19 of our Trading businesses 

Jan 2023 

Jan 2020 

Retail (including lease interest) 

see page 30 

Online NEXT UK (including lease interest) 

see page 38 

Online LABEL UK (including lease interest) 

see page 42 

Online Overseas (including lease interest) 

see page 44 

Total Online (including  lease interest) 

NEXT Finance & Other 

Total operating margin 

see page 37 

see page 45 

11.0% 

19.9% 

12.9% 

8.6% 

15.2% 

57.6% 

9.5% 

22.0% 

15.4% 

16.5% 

19.2% 

55.6% 

3 year 

change 

+1.5%

- 2.1%

- 2.5%

- 7.9%

- 4.0%

+2.0%

The main drivers of margin reduction and improvement over the last three years are set out in the 

table below. 

Factors reducing operating margins 

Factors improving operating margins 

versus three years ago 

versus three years ago 

Online inflationary pressures, mainly in our 

Lower Retail occupancy costs (+0.7%), due to:  

logistics operation (-1.4%) 

An increase in spending on Technology 

(-1.0%) 

1.

2.

3.

the renegotiation of store leases

the closure of unprofitable stores, and

lower depreciation (see page 30).

GUIDANCE	FOR	THE	YEAR	AHEAD	
We are maintaining the guidance previously set out in our January Trading Statement; with full price 
sales expected to decline by -1.5% and profit before tax to be £795m.   

NEXT	SELLING	PRICE	INFLATION	
In January’s Trading Statement we set out guidance for the expected increase in our selling prices 
for the year ahead.  We now believe price rises in the second half will be materially lower than we 
initially feared.  Two factors have served to reduce pressure on pricing, these are: 

●  A significant reduction in the costs of container freight as shipping capacities return to normal. 

● 

Improving  factory  gate  prices  (the  price  at  which  we  purchase  the  goods  in  the  country  of 
origin) resulting from the increased availability of factory capacity, alongside our endeavours to 
move production to more cost effective sources of supply. 

The  majority  of  these  benefits  will  be  felt  in  the  second  half  of  the  year  and  we  have  revised  our 
guidance  for  price  inflation  in  like-for-like  garments  accordingly.    New  guidance  is  set  out  in  the 
table below, along with the guidance we gave in January. 

16.53% 

18.16% 

- 1.63%

Like-for-like price inflation guidance for 2023/24 

Latest Guidance 

January Guidance 

Spring & Summer 

Autumn & Winter 

FULL	PRICE	SALES		

+7% 

+3% 

+8% 

+6% 

Sales	Growth	Performance	Guidance	for	the	First	and	Second	Half	
We are expecting performance in the first half of the year to be weaker than in the second half.  This 
is because, in the first half last year, unusually warm summer weather coincided with the release of 
pent-up demand for summer events after the pandemic (weddings, proms, races etc.).  The chart on 
the left below shows the performance we are expecting in each half, compared to last year and four 
years ago, which was the last year before COVID.  The chart demonstrates that, whilst performance 
against  last  year  looks  unbalanced,  it  is  sensible  when  compared  to  four  years  ago,  which  was  a 
more normal year.  The chart on the right shows our guidance by quarter (rounded to the nearest  

whole number).  As shown, we expect Q2 to be weaker than Q1.  

19 Retail and Online margins include lease interest costs, which are reported within the interest line of the P&L. 

25

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
Full	Price	Sales	Guidance	by	Half	and	by	Division	

Full price sales growth versus 2022/23 

First half 

Second half 

Full year (e) 

Retail 

Online 

Finance interest income 
Total full price sales versus last year 

- 5.5%

- 2.5%

+7.5%
- 3.0%

- 2.7%

+0.4%

+8.6%
- 0.2%

- 4.0%

- 1.0%

+8.0%
- 1.5%

Guidance	Comes	with	Caveats	
Forecasting  sales  performance  in  the  year  ahead  is  complicated.    No  one  really  knows  how  the 
continuing  cost  of  living  squeeze  will  affect  consumers,  and  we  do  not  know  what  effect  lower 
selling price inflation will have in the second half.  It is equally unclear how much the exceptional 
summer weather, pent-up demand, and the Jubilee contributed to last year's sales. 

Total Employment Q1 2020 - Q4 202220 

Employment  levels  remain  robust  and  default  rates  in  our  credit  receivables  are  below  pre-
pandemic  levels,  which  is  encouraging  (see  page  47).    But  we  do  not  have  a  crystal  ball  nor  a 
sophisticated economic ‘model’ (neither of which are accurate anyway).  Our sales forecasts are a 
combination of intuition, recent experience and a limited selection of external economic data.  We 
are no more sure of our sales estimates than is sensible - remaining flexible will be more critical than 
the accuracy of our current guidance. 

Current trading 
Our current trade is broadly in line with our expectations as set out in the table below, which shows 
our performance to date versus last year and four years ago compared to our internal forecasts for 
the first quarter.  For completeness the last row shows our guidance for the full year. 

Full price sales growth so far this year 

Full price sales performance in the last eight weeks21 

Full price sales performance guidance for the first quarter 

Guidance for the full year 

Against last 
year 

Against four 
years ago 

- 2.0%

+21.3%

- 2%

+19%

- 1.5%

+18.7%

20 Source ONS: Number of People in Employment (aged 16 and over, seasonally adjusted) (MGRZ).  Figures are reported  
in calendar quarters (i.e. Q1 is Jan-Mar), rather than aligned to the NEXT reporting calendar where Q1 is Feb-Apr. 

21 Full price sales in the last eight weeks include an estimate of expected Online returns.  

26

Full	Price	Sales	Guidance	by	Half	and	by	Division	

Full price sales growth versus 2022/23 

First half 

Second half 

Full year (e) 

Retail 

Online 

Finance interest income 

Total full price sales versus last year 

Guidance	Comes	with	Caveats	

- 5.5%

- 2.5%

+7.5%

- 3.0%

- 2.7%

+0.4%

+8.6%

- 0.2%

- 4.0%

- 1.0%

+8.0%

- 1.5%

Forecasting  sales  performance  in  the  year  ahead  is  complicated.    No  one  really  knows  how  the 

continuing  cost  of  living  squeeze  will  affect  consumers,  and  we  do  not  know  what  effect  lower 

selling price inflation will have in the second half.  It is equally unclear how much the exceptional 

summer weather, pent-up demand, and the Jubilee contributed to last year's sales. 

Total Employment Q1 2020 - Q4 202220 

Employment  levels  remain  robust  and  default  rates  in  our  credit  receivables  are  below  pre-

pandemic  levels,  which  is  encouraging  (see  page  47).    But  we  do  not  have  a  crystal  ball  nor  a 

sophisticated economic ‘model’ (neither of which are accurate anyway).  Our sales forecasts are a 

combination of intuition, recent experience and a limited selection of external economic data.  We 

are no more sure of our sales estimates than is sensible - remaining flexible will be more critical than 

the accuracy of our current guidance. 

Current trading 

Our current trade is broadly in line with our expectations as set out in the table below, which shows 

our performance to date versus last year and four years ago compared to our internal forecasts for 

the first quarter.  For completeness the last row shows our guidance for the full year. 

Full price sales growth so far this year 

Full price sales performance in the last eight weeks21 

Full price sales performance guidance for the first quarter 

Guidance for the full year 

Against last 

Against four 

year 

years ago 

- 2.0%

+21.3%

- 2%

+19%

- 1.5%

+18.7%

20 Source ONS: Number of People in Employment (aged 16 and over, seasonally adjusted) (MGRZ).  Figures are reported  

in calendar quarters (i.e. Q1 is Jan-Mar), rather than aligned to the NEXT reporting calendar where Q1 is Feb-Apr. 

21 Full price sales in the last eight weeks include an estimate of expected Online returns.  

GUIDANCE	FOR	PROFIT	BEFORE	TAX	AND	EPS	
Guidance  for  profit  before  tax  and  EPS  is  set  out  in  the  table  below.    In  April  2023,  the  UK 
Corporation Tax rate will increase from 19% to 25%, so we have shown EPS on both a pre-tax and 
post-tax basis.   

Guidance for the full year 2023/24 

Full year guidance 

Versus 2022/23 

Full year full price sales 

NEXT profit before tax 

Pre-tax EPS 

Post-tax EPS 

Effective tax rate (new 25% rate effective from April 2023) 

£4.5bn 

£795m 

656.1p 

501.9p 

23.5% 

- 1.5% 

- 8.7% 

- 6.4% 

- 12.5% 

18.25% 

Profit	Walk	Forward	From	2022/23	to	2023/24(e)		
The  table  below  walks  forward  our  profit  before  tax  from  last  year  (ending  January  2023)  to  our 
forecast for the year ending January 2024.   

NEXT profit before tax 2022/23 £m 

Loss of profit from -1.5% (£70m) decline in full price sales 

Cost increases 

Wage inflation (including third-party wages, e.g. couriers) 

Electricity and gas 

Spend on Technology 

Other 

Total cost increases 

Cost savings 

Operational savings from a reduction in units sold 

Occupancy cost savings 

Markdown and clearance 

Total cost savings 

NEXT profit before tax 2023/24 (e) 

870 

- 27 

- 116 

+68 

795 

- 67   

- 25   
- 19   

- 5 

+25   

+21   

+22   

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PART FOUR 
RETAIL, ONLINE AND FINANCE 
FINANCIAL PERFORMANCE,  
COMMENTARY AND GUIDANCE 

NEXT	RETAIL	

HEADLINES	
●  Full price sales were down -0.4% versus 2019/20 (i.e. pre-COVID). 

●  Total sales (including markdown sales) were up +1% versus 2019/20. 
●  Operating profit22 was £204m, up +16% versus 2019/20.  
●  Net  operating  margins22  improved  from  9.5%  in  2019/20  to  11.0%.    The  improvement  was 
mainly due to a reduction in occupancy costs; a detailed breakdown of these and other costs is 
given on page 30.   

SUMMARY	OF	RETAIL	SALES	AND	PROFIT	
Retail sales and profit are summarised in the table below, along with the equivalent numbers for last 
year and three years ago.   Please note that Retail profits and margins are given after accounting for 
the cost of lease interest, and in this section we have focused on the three year comparisons.  The 
one year comparisons are shown in grey text. 

£m 

Total sales 

Operating profit 

Lease interest charge23 

Retail profit including lease interest 

Jan 2023 

Jan 2022 

1 year  
var %   

Jan 2020 

1,865 

1,432 

+30%   

1,852 

240 

(36) 

204 

107 

+125%   

(42) 

- 14%   

65 

+214%   

3 year 
var % 

+1% 

+3% 

- 37% 

+16% 

234 

(57) 

177 

9.5%   

Retail margin % (including lease interest) 

11.0% 

4.5%   

22 After deducting Retail lease interest costs. 
23 Lease interest is reported within the Interest line of the consolidated income statement.  £36m is the proportion of 

the total lease interest that is attributable to the Retail business. 

28

 
	
	
 
	
 
 
   
 
 
	
 
PART FOUR 

RETAIL, ONLINE AND FINANCE 

FINANCIAL PERFORMANCE,  

COMMENTARY AND GUIDANCE 

NEXT	RETAIL	

HEADLINES	

●  Full price sales were down -0.4% versus 2019/20 (i.e. pre-COVID). 

●  Total sales (including markdown sales) were up +1% versus 2019/20. 

●  Operating profit22 was £204m, up +16% versus 2019/20.  

●  Net  operating  margins22  improved  from  9.5%  in  2019/20  to  11.0%.    The  improvement  was 

mainly due to a reduction in occupancy costs; a detailed breakdown of these and other costs is 

given on page 30.   

SUMMARY	OF	RETAIL	SALES	AND	PROFIT	

Retail sales and profit are summarised in the table below, along with the equivalent numbers for last 

year and three years ago.   Please note that Retail profits and margins are given after accounting for 

the cost of lease interest, and in this section we have focused on the three year comparisons.  The 

one year comparisons are shown in grey text. 

£m 

Total sales 

Operating profit 

Lease interest charge23 

Jan 2023 

Jan 2022 

Jan 2020 

1 year  

var %   

1,865 

1,432 

+30%   

1,852 

240 

(36) 

204 

107 

+125%   

(42) 

- 14%   

65 

+214%   

3 year 

var % 

+1% 

+3% 

- 37% 

+16% 

234 

(57) 

177 

9.5%   

Retail profit including lease interest 

Retail margin % (including lease interest) 

11.0% 

4.5%   

Like-for-Like	Sales	Performance	by	Store	Location	
During  the  pandemic,  we  experienced  a  shift  away  from  shopping  in  city  centres,  with  customers 
preferring to shop in Retail parks in out-of-town locations.  In the last twelve months, we have seen 
a shift back towards city centres.     

The graph below shows the like-for-like sales performance of our Retail stores versus year ending 
January 2022 (in blue) and the year ending January 2020 (in green).   

The graph clearly shows how performance in city centre stores has recovered compared to last year 
and that the performance across all locations is much more consistent when compared to the pre-
pandemic year ending January 2020.    

Overall, full price sales on a like-for-like basis were up +2.6% versus 2019/20.   

Retail Like-For-Like Full Price Sales by Store Type24   

Sales Participation by Store Type Year Ending January 2023   

22 After deducting Retail lease interest costs. 

23 Lease interest is reported within the Interest line of the consolidated income statement.  £36m is the proportion of 

the total lease interest that is attributable to the Retail business. 

24 Our stores were closed from week 1 to week 11 in the year ending January 2022, like-for-like sales comparisons are 

based on weeks 12 to week 52. 

29

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Retail	Margin	Analysis	-	Three	Year	Comparison	
Overall Retail net margin25 for the year ending January 2023 was 11.0%, up from 9.5% three years 
ago.  The margin impact of major cost categories is summarised below. 

Retail net margin (after lease interest) on total sales to January 2020 

Bought-in margin 

Higher freight costs reduced bought-in gross margin. 

Markdown   

Clearance rates in our Sale events were lower than three years ago, 
reducing margin. 

Branch payroll 

Increased rates of pay -1.3% were offset by improved productivity 
+1.1%.

Store occupancy 
costs 

Occupancy costs fell, improving margin, for the following reasons: 
● Fully depreciated assets resulted in lower depreciation (+1.7%).
● Lower lease interest costs (under IFRS 16) as our lease liabilities

have reduced (+1.3%).

● Store closures in the last three years have reduced occupancy

costs (+1.0%).

● Lease renewals negotiated over the last three years have reduced

the costs of rent, rates and service charge (+0.6%).

● Additional concessions have increased rental income (+0.4%).

Energy 

Inflation in energy prices reduced margin. 

Warehouse & 
distribution costs 

Warehouse and distribution costs grew faster than sales due to 
inflationary cost increases mainly in wages (-0.4%), distribution costs (-
0.4%) and fuel (including energy) (-0.3%). 

Technology 

Increased spend in Technology reduced margin. 

Retail net margin (after lease interest) on total sales to January 2023 

9.5% 

- 0.5%

- 0.5%

- 0.2%

+5.0%

- 0.9%

- 1.1%

- 0.3%

11.0% 

GUIDANCE	FOR	RETAIL	SALES	AND	PROFIT	FOR	THE	YEAR	AHEAD	
We  are  forecasting  Retail  full  price  sales  to  be  down  -4%  versus  2022/23.    Based  on  this  sales 
guidance, Retail’s operating margin (including lease interest) is forecast to be around 9.0% for the 
full  year.    This  2%  reduction  in  operating  margin  is  largely  due  to  inflationary  cost  increases  in 
energy and wage costs. 

In the year ahead, Retail will benefit from the change in business rates, announced in the Autumn 
Budget  Statement,  which  saves  £12.1m  of  costs  and  improves  Retail’s  anticipated  net  margin  by 
+0.7%.  Please  note,  the  Online  business  will  incur  a  £2.3m  cost  increase  in  business  rates  for  our
warehouses,  giving  a  net  £9.8m  saving  to  the  Group  as  a  result  of  the  changes  announced  in  the
Autumn 2022 Budget, where rates costs reduced for shops but increased for warehouses.

25 After deducting Retail lease interest costs.  

30

Retail	Margin	Analysis	-	Three	Year	Comparison	

Overall Retail net margin25 for the year ending January 2023 was 11.0%, up from 9.5% three years 

ago.  The margin impact of major cost categories is summarised below. 

Retail net margin (after lease interest) on total sales to January 2020 

Bought-in margin 

Higher freight costs reduced bought-in gross margin. 

9.5% 

- 0.5%

Markdown   

Clearance rates in our Sale events were lower than three years ago, 

- 0.5%

reducing margin. 

+1.1%.

Branch payroll 

Increased rates of pay -1.3% were offset by improved productivity 

- 0.2%

Store occupancy 

Occupancy costs fell, improving margin, for the following reasons: 

+5.0%

costs 

● Fully depreciated assets resulted in lower depreciation (+1.7%).

● Lower lease interest costs (under IFRS 16) as our lease liabilities

● Store closures in the last three years have reduced occupancy

have reduced (+1.3%).

costs (+1.0%).

● Lease renewals negotiated over the last three years have reduced

the costs of rent, rates and service charge (+0.6%).

● Additional concessions have increased rental income (+0.4%).

Energy 

Inflation in energy prices reduced margin. 

Warehouse & 

Warehouse and distribution costs grew faster than sales due to 

distribution costs 

inflationary cost increases mainly in wages (-0.4%), distribution costs (-

0.4%) and fuel (including energy) (-0.3%). 

Technology 

Increased spend in Technology reduced margin. 

Retail net margin (after lease interest) on total sales to January 2023 

- 0.9%

- 1.1%

- 0.3%

11.0% 

GUIDANCE	FOR	RETAIL	SALES	AND	PROFIT	FOR	THE	YEAR	AHEAD	

We  are  forecasting  Retail  full  price  sales  to  be  down  -4%  versus  2022/23.    Based  on  this  sales 

guidance, Retail’s operating margin (including lease interest) is forecast to be around 9.0% for the 

full  year.    This  2%  reduction  in  operating  margin  is  largely  due  to  inflationary  cost  increases  in 

energy and wage costs. 

In the year ahead, Retail will benefit from the change in business rates, announced in the Autumn 

Budget  Statement,  which  saves  £12.1m  of  costs  and  improves  Retail’s  anticipated  net  margin  by 

+0.7%.  Please  note,  the  Online  business  will  incur  a  £2.3m  cost  increase  in  business  rates  for  our

warehouses,  giving  a  net  £9.8m  saving  to  the  Group  as  a  result  of  the  changes  announced  in  the

Autumn 2022 Budget, where rates costs reduced for shops but increased for warehouses.

LEASE	RENEWALS	AND	COMMITMENTS	

Lease	Renewals	in	the	Year	Ending	January	2023	
In the last year we have renewed 62 leases, with an average lease term of five years (to the earlier 
of the break clause or the lease end).  These new leases reduce our annualised occupancy cash costs 
by £11.1m. 

The  62  renewals  can  be  split  into  two  different  types  of  lease:  (1)  traditional  rent  leases  and  (2) 
‘total  occupancy  cost’  (TOC)  leases,  where  we  pay  a  fixed  percentage  of  turnover  to  cover  rent, 
business rates and service charge. 

The  occupancy  cost  savings  (in  cash  terms26)  from  these  lease  renewals  are  summarised  in  the 
tables below.  For clarity, we have shown TOC leases separately, in order to show the overall saving 
in rent, rates and service charge combined.  

New rent lease category 

Fixed rent charge 

Turnover rent 

Total 

Total occupancy (TOC) leases 

No. of 
leases 

Before 
renewal 

After 
renewal   

36 

1 

37 

£10.5m 

£7.4m 

- 29% 

£0.3m 

£0.3m 

- 18% 

£10.8m 

£7.7m 

- 29% 

Total occupancy lease (rents, rates and service charge) 

£18.3m 

Previous rent 

Previous rates and service charge 

£15.4m   

£10.9m   

Total occupancy - rent, rates and service charge 

25 

£26.3m 

£18.3m 

- 30% 

TOTAL COMBINED LEASE RENEWALS 

Total lease renewals 

62 

£37.1m 

£26.0m 

- 30% 

In  addition  to  the  occupancy  cost  reductions  detailed  above,  we  received  £6m  from  capital 
contributions  and  rent  free  periods.    We  remain  committed  to  ensuring  that  all  our  stores  are  a 
credit  to  our  brand,  so  landlord  contributions  will  be  more  than  offset  by  the  £21m  we  intend  to 
spend upgrading the stores where we have renewed leases. 

Outstanding	Lease	Commitments	
At  the  end  of  January  2023,  our  average  lease  commitment  (weighted  by  value)  was  4.7  years, 
compared with 4.9 years at the same time last year.  50% of our store leases (by value) will expire or 
break within 3.9 years and 91% within the next ten years. 	

Forecast	Lease	Renewals	in	the	Year	Ending	January	2024			
We anticipate renewing 75 store leases and based on our latest negotiations we expect to reduce 
our  occupancy  cash  costs  by  c.£8.9m  (-34%).  The  average  lease  term  (to  the  earlier  of  the  break 
clause or lease end) is expected to be 4.1 years. 

25 After deducting Retail lease interest costs.  

26 Note that the savings given here are the actual rents payable rather than IFRS 16 right-of-use asset depreciation. 

31

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Long	Term	View	of	Retail	Sales	and	Occupancy	Costs	
In recent years we have highlighted the challenge to Retail’s profitability from rent, rates and service 
charge costs during a time when Retail sales declined each year.  The graph below shows the change 
in  Retail’s  sales  and  annualised  occupancy  costs  (rent,  rates27  and  service  charge),  indexed  to 
January 2016, and illustrates the progress made on costs to January 2023 and our forecast for the 
year ahead.   

This  reduction  in  occupancy  costs  (15%  lower  than  in  2016)  shows  the  positive  impact  from  rent 
reductions,  lower  business  rates  and  the  shift  away  from  leases  that  previously  attracted  a  fixed 
rent,  rates  and  service  charge  costs  to  a  variable  ‘total  occupancy  cost’  (TOC)  arrangement  with 
landlords.     

Occupancy Costs Catching up with Reality 

27 Business rates in the year ending January 2021 include rates relief received during COVID, when stores were closed.   

32

 
	
	
 
   
 
 
 
 
Long	Term	View	of	Retail	Sales	and	Occupancy	Costs	

In recent years we have highlighted the challenge to Retail’s profitability from rent, rates and service 

charge costs during a time when Retail sales declined each year.  The graph below shows the change 

in  Retail’s  sales  and  annualised  occupancy  costs  (rent,  rates27  and  service  charge),  indexed  to 

January 2016, and illustrates the progress made on costs to January 2023 and our forecast for the 

This  reduction  in  occupancy  costs  (15%  lower  than  in  2016)  shows  the  positive  impact  from  rent 

reductions,  lower  business  rates  and  the  shift  away  from  leases  that  previously  attracted  a  fixed 

rent,  rates  and  service  charge  costs  to  a  variable  ‘total  occupancy  cost’  (TOC)  arrangement  with 

year ahead.   

landlords.     

Occupancy Costs Catching up with Reality 

RETAIL	SPACE	
The year-on-year change in store numbers and square footage to January 2023 is set out below.   

January 2022 

Mainline store reconfigurations 

Mainline closures 

Clearance stores 

January 2023 

Change 

Change % 

Store 
numbers 

NEXT 
Sq. ft. (k) 

Concessions 
Sq. ft. (k) 

Total 
Sq. ft. (k) 

477 

+ 0 

- 17 

+ 6 

466 

- 11 

- 2.3% 

7,980 

- 22 

- 240 

+ 49 

7,767 

- 213 

- 2.7% 

421 

+ 61 

- 4 

+ 1 

479 

+ 58 

+ 13.8% 

8,401 

+ 39 

- 244 

+ 50 

8,246 

- 155 

- 1.8% 

Mainline	Closures	
We closed 17 mainline stores this year, 11 of which are in locations we assessed as no longer being 
viable, where we forecast that the store would not achieve our target margin on almost any terms. 
Four store closures were due to them being merged into another local, larger store and the other 
two are a result of being unable to agree acceptable new terms with landlords.  The table below sets 
out the profitability and turnover of stores falling into each category of closure. 

Reason for store closure 

No. of stores 

Location not viable 

Merged two stores into one site 

Failure to agree acceptable terms 

Total closed stores 

11 

4 

2 

17 

Store 
turnover 

£18.2m 

£10.3m 

£7.3m 

£35.8m 

Store profit  Store profit % 

£0.4m 

£1.2m 

£1.7m 

£3.3m 

2.1% 

11.7% 

23.0% 

9.1% 

Clearance	Stores	
This year we closed one Clearance store and opened seven new Clearance stores with an average 
lease  term  (to  the  earlier  of  break  or  lease  end)  of  2.4  years.    We  have  increased  the  number  of 
Clearance stores in response to the return of Sale stock levels to pre-pandemic norms.  The rental 
charge in all these new clearance stores is linked to store turnover, with three of the seven leases 
being TOC deals.   

Concessions	
This year we increased the space occupied by concessions in our retail stores by +58k square feet, 
with  brands  including  Bath  &  Body  Works,  Mamas  &  Papas,  GAP  and  Victoria’s  Secret.    In  total, 
concessions now occupy 6% of our total Retail space.   

In  the  year  ahead  we  expect  to  reallocate  the  space  currently  occupied  by  25  Paperchase 
concessions (21k square feet) with minimal impact on profitability. 

27 Business rates in the year ending January 2021 include rates relief received during COVID, when stores were closed.   

33

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
   
 
 
 
 
 
	
	
 
 
 
 
 
NEXT	ONLINE	

HEADLINES	
●  Full price sales were up +42% versus 2019/20 (i.e. pre-COVID). 

●  Total sales (including markdown sales) were up +40% versus 2019/20. 

●  Operating profit (including lease interest) was £457m, up +11% versus 2019/20.  

●  Net  margin  reduced  from  19.2%  in  2019/20  to  15.2%.    The  reduction  was  mainly  due  to  the 
higher  participation  of  our  lower  margin  LABEL  and  Overseas  sales,  higher  warehouse  and 
distribution costs and increased spend on technology costs.  Detailed margin analysis is given on 
page 37. 

A Note on Lease Interest and Online Margins 
Our  Online  margin  analysis  now  includes  the  cost  of  lease  interest  that  is  attributable  to  the 
Online business.  We have restated28 margins for January 2022 and January 2020 to be on the 
same basis.  This is consistent with how we report the Retail margins on page 30. 
We have made this change because lease interest costs in our Online business are now more 
material,  at  £10m  in  the  year  to  January  2023  compared  with  £4m  in  January  2020.    This 
increase is due to the new leases agreed during the last three years, which include the sale and 
leaseback of a warehouse complex and our new Elmsall 3 warehouse. 

SUMMARY	OF	ONLINE	SALES,	PROFIT	AND	MARGIN	
The  table  below  summarises  total  sales  and  profit  for  our  Online  business  (which  includes  NEXT 
Brand UK, LABEL and Overseas), compared to last year and three years ago.   

£m 

Total sales 

Operating profit 

Lease interest charge 

Online profit including lease interest 

Jan 2023  Jan 2022 

1 year 
var % 

  Jan 2020 

3,007 

3,065 

- 2% 

2,147 

467 

(10) 

457 

604 

- 23% 

(9) 

+11% 

595 

- 23% 

417 

(4) 

413 

19.2% 

3 year 
var % 

+40% 

+12% 

+158% 

+11% 

Online margin including lease interest 

15.2% 

19.4% 

CONTENTS	OF	THIS	SECTION	
This part of the document includes the following sections: 

●  Full price sales by division (page 35) 

●  Customer analysis (page 36) 

●  Net margin analysis (page 37) 

●  Focus on LABEL (page 39) 

●  Focus on Overseas (page 43) 

28 Under IFRS 16, lease interest is reported within the interest line of the P&L.  There is no change to Group profit from 

this restatement.   

34

 
	
	
 
 
 
 
 
 
 
 
 
 
 
NEXT	ONLINE	

HEADLINES	

●  Full price sales were up +42% versus 2019/20 (i.e. pre-COVID). 

●  Total sales (including markdown sales) were up +40% versus 2019/20. 

●  Operating profit (including lease interest) was £457m, up +11% versus 2019/20.  

●  Net  margin  reduced  from  19.2%  in  2019/20  to  15.2%.    The  reduction  was  mainly  due  to  the 

higher  participation  of  our  lower  margin  LABEL  and  Overseas  sales,  higher  warehouse  and 

distribution costs and increased spend on technology costs.  Detailed margin analysis is given on 

page 37. 

A Note on Lease Interest and Online Margins 

Our  Online  margin  analysis  now  includes  the  cost  of  lease  interest  that  is  attributable  to  the 

Online business.  We have restated28 margins for January 2022 and January 2020 to be on the 

same basis.  This is consistent with how we report the Retail margins on page 30. 

We have made this change because lease interest costs in our Online business are now more 

material,  at  £10m  in  the  year  to  January  2023  compared  with  £4m  in  January  2020.    This 

increase is due to the new leases agreed during the last three years, which include the sale and 

leaseback of a warehouse complex and our new Elmsall 3 warehouse. 

SUMMARY	OF	ONLINE	SALES,	PROFIT	AND	MARGIN	

The  table  below  summarises  total  sales  and  profit  for  our  Online  business  (which  includes  NEXT 

Brand UK, LABEL and Overseas), compared to last year and three years ago.   

Jan 2023  Jan 2022 

  Jan 2020 

1 year 

var % 

3,007 

3,065 

- 2% 

2,147 

467 

(10) 

457 

604 

- 23% 

(9) 

+11% 

595 

- 23% 

417 

(4) 

413 

19.2% 

3 year 

var % 

+40% 

+12% 

+158% 

+11% 

£m 

Total sales 

Operating profit 

Lease interest charge 

Online profit including lease interest 

Online margin including lease interest 

15.2% 

19.4% 

CONTENTS	OF	THIS	SECTION	

This part of the document includes the following sections: 

●  Full price sales by division (page 35) 

●  Customer analysis (page 36) 

●  Net margin analysis (page 37) 

●  Focus on LABEL (page 39) 

●  Focus on Overseas (page 43) 

28 Under IFRS 16, lease interest is reported within the interest line of the P&L.  There is no change to Group profit from 

this restatement.   

FULL	PRICE	SALES	BY	DIVISION		
Full  price  sales  compared  to  three  years  ago  were  up  +42%,  representing  a  compound  annual 
growth  rate  (CAGR)  of  +12.3%.    Online  sales  experienced  a  -4%  decline  against  last  year,  but  this 
figure  is  distorted  by  the  surge  in  Online  sales  during  last  year's  ten-week  lockdown  and 
subsequently by consumer reluctance to return to stores as the pandemic rumbled on. 

Excluding Russia and Ukraine, Online full price sales were down  -2% versus last year and up +44% 
versus three years ago.  

Full price sales £m 

NEXT Brand UK 

LABEL UK 

Total UK Online 

Overseas (nextdirect.com) 

Overseas aggregators 

Total Overseas 

Jan 2023 

Jan 2022 

1 year 
var %   

Jan 2020 

3 year 
var % 

1,221 

1,360 

- 10%   

1,022 

+19% 

869 

777 

+12%   

434 

+100% 

2,090 

2,137 

- 2%   

1,456 

+44% 

463 

126 

589 

543 

107 

650 

- 15%   

+17%   

- 9%   

- 4%   

- 2%   

398 

+16% 

38 

+232% 

436 

+35% 

1,892 

+42% 

+44% 

Total Online full price sales 

2,679 

2,787 

Excluding Russia and Ukraine 

Full	Price	Sales	in	Context	
The chart below shows sales over the last seven years.  Online’s CAGR was +13.1% from 2016 up to 
the start of the pandemic, and +12.3% over the last three years.  

35

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
 
 
 
 
 
 
 
 
	
	
 
 
 
 
 
 
 
CUSTOMER	ANALYSIS			

Growth	in	Customer	Numbers	and	Average	Spend	Per	Customer	
Customers can be split into three distinct groups: 

●  UK credit customers who pay through a NEXT credit account29 (nextpay or next3step). 
●  UK cash customers who pay using credit, debit or other tender types. 
●  Overseas customers who shop on our international websites.   

The average number of active30 Online customers in the last year was 8.1m, up +35% versus three 
years  ago,  but  down  -1%  versus  last  year.    The  table  below  shows  a  three  year  comparison  of 
average  customer  numbers,  sales  per  customer  and  their  total  full  price  sales  values.    For 
completeness, the table also includes sales achieved through our Overseas third-party aggregators, 
where we do not have visibility of customer numbers. 

Average  
customers 

Full price  
sales per customer 

Full price  
sales value 

Jan 23  vs Jan 20   

Jan 23 

vs Jan 20   

Jan 23 

Jan 20 

vs Jan 20 

2.8m 

+10%   

£487 

+11%   

£1,381m  £1,131m 

+22% 

3.6m 

+78%   

£198 

+23%   

£709m 

£325m 

+118% 

£326 

£280 

£127 

£314 

+3%   

£2,090m  £1,456m 

+44% 

- 7%   

£450m 

£354m 

+27% 

- 36%   

£13m 

£44m 

- 71% 

+2%   

£2,553m  £1,854m 

+38% 

£126m 

£38m 

+232% 

£2,679m  £1,892m 

+42% 

Full year 

UK Credit 

UK Cash 

UK Total 

6.4m 

+40%   

Continuous overseas 

1.6m 

+37%   

Russia & Ukraine 

0.1m 

- 55%   

Total ex. aggregators 

8.1m 

+35%   

Aggregators 

Total 

Sales	Per	Customer	

UK sales per customer 
In the UK, sales per credit customer increased by +11% versus three years ago and cash customers 
increased by +23%.  We believe this has been driven by the increasing breadth of our offer.  Credit 
customers  spend  over  twice  as  much  as  our  cash  customers,  resulting  in  an  overall  spend  per 
customer increase of +3% in the UK. 

Overseas sales per customer   
In our continuous Overseas business, sales per customer decreased by -7% versus three years ago.  
This  decline  is  due  to  a  higher  proportion  of  our  customers  being  new  customers,  who  typically 
spend less than those who are more established.   

29 Both NEXT credit offers are authorised and regulated by the FCA. 
30 Active customers are defined as those who have either placed an order or received an account statement in the last 

20 weeks. 

36

 
	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
 
 
Growth	in	Customer	Numbers	and	Average	Spend	Per	Customer	

Customers can be split into three distinct groups: 

●  UK credit customers who pay through a NEXT credit account29 (nextpay or next3step). 

●  UK cash customers who pay using credit, debit or other tender types. 

●  Overseas customers who shop on our international websites.   

The average number of active30 Online customers in the last year was 8.1m, up +35% versus three 

years  ago,  but  down  -1%  versus  last  year.    The  table  below  shows  a  three  year  comparison  of 

average  customer  numbers,  sales  per  customer  and  their  total  full  price  sales  values.    For 

completeness, the table also includes sales achieved through our Overseas third-party aggregators, 

where we do not have visibility of customer numbers. 

Average  

customers 

Full price  

sales per customer 

Full price  

sales value 

Jan 23  vs Jan 20   

Jan 23 

vs Jan 20   

Jan 23 

Jan 20 

vs Jan 20 

2.8m 

+10%   

£487 

+11%   

£1,381m  £1,131m 

+22% 

3.6m 

+78%   

£198 

+23%   

£709m 

£325m 

+118% 

6.4m 

+40%   

+3%   

£2,090m  £1,456m 

+44% 

Continuous overseas 

1.6m 

+37%   

- 7%   

£450m 

£354m 

+27% 

Russia & Ukraine 

0.1m 

- 55%   

- 36%   

£13m 

£44m 

- 71% 

Total ex. aggregators 

8.1m 

+35%   

+2%   

£2,553m  £1,854m 

+38% 

£326 

£280 

£127 

£314 

Full year 

UK Credit 

UK Cash 

UK Total 

Aggregators 

Total 

£126m 

£38m 

+232% 

£2,679m  £1,892m 

+42% 

Sales	Per	Customer	

UK sales per customer 

customer increase of +3% in the UK. 

Overseas sales per customer   

In the UK, sales per credit customer increased by +11% versus three years ago and cash customers 

increased by +23%.  We believe this has been driven by the increasing breadth of our offer.  Credit 

customers  spend  over  twice  as  much  as  our  cash  customers,  resulting  in  an  overall  spend  per 

In our continuous Overseas business, sales per customer decreased by -7% versus three years ago.  

This  decline  is  due  to  a  higher  proportion  of  our  customers  being  new  customers,  who  typically 

spend less than those who are more established.   

29 Both NEXT credit offers are authorised and regulated by the FCA. 

30 Active customers are defined as those who have either placed an order or received an account statement in the last 

20 weeks. 

CUSTOMER	ANALYSIS			

ONLINE	PROFIT	AND	NET	MARGIN			

Online	Margin	Analysis	-	Three	Year	Comparison	
Overall Online margin (including lease interest) in the year was 15.2%, down from 19.2% three years 
ago.  The margin impact of major cost categories is summarised below.  

Net margin (including lease interest) on total sales to January 2020 

Bought-in  
gross margin  

A higher participation of lower margin third-party LABEL and Overseas 
sales reduced margin by -2.5% and higher freight costs eroded margin by 
-0.3%. 

Markdown   

Surplus stock grew at a slower rate than full price sales, improving 
margin.  This benefit more than offset the impact of slightly lower 
clearance rates.   

Warehousing & 
distribution 

Margin reduced for the following reasons: 
● 

Inflationary cost increases, mainly in wages (-1.5%), fuel and energy (-
0.3%) 
International parcel surcharges and EU admin. fees (-0.3%) 
Increased costs from our new boxed warehouse (Elmsall 3), higher 
depreciation and other occupancy costs (-0.6%).   

● 
● 

These cost increases were partially offset by operational savings from 
handling fewer units, relative to sales, due to higher average selling 
prices (+1.2%).   

Marketing & 
photography 

We stopped printing catalogues in 2020, which improved margin by 
+1.4% and photography costs have not increased in line with sales 
(+0.4%).  This was partly offset by increased spending on digital 
marketing (-0.6%). 

Technology and 
central costs 

Spending on software development and maintenance has increased by 
+90% versus 2019, compared to the sales increase of +40%.   

Net margin (including lease interest) on total sales to January 2023 

19.2% 

- 2.8% 

+0.2% 

- 1.5% 

+1.2% 

- 1.1% 

15.2% 

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Net	Margin	by	Online	Division	
The  table  below  sets  out  the  net  margins  by  Online  division  (NEXT  Brand  UK,  LABEL  UK  and 
Overseas).  Please note that net margins for January 2022 and January 2020 have been restated to 
include lease interest.   

Online division 

Total sales £m 

Profit £m 

Jan 2023 
margin %   

Jan 2022 
margin % 

Jan 2020 
margin % 

NEXT Brand UK 

LABEL UK 

Overseas 

Total Online 

1,377 

1,005 

625 

3,007 

273 

130 

54 

457 

19.9%   

12.9%   

8.6%   

24.6% 

22.0% 

16.0% 

15.4% 

12.1% 

16.5% 

15.2%   

19.4% 

19.2% 

Margin movements for NEXT Brand UK  

One year comparison 
Margin increased to 24.6% last year, during the pandemic, mainly due to unusually low returns rates 
and  lower  markdown  costs  (due  to  stock  shortages).    Those  margin  gains  reversed  out  during  the 
last twelve months as return rates and surplus stock reverted to more normal levels.   

Three year comparison 
The -2.1% reduction in margin against three years ago is largely due to the following four factors: 

(1) Inflationary costs in warehouse and distribution eroded margins by -1.7%. 

(2) Increased spend on Technology eroded margins by -1.5%. 

(3) Higher freight costs eroded margins by -0.4%. 

(4) Net savings in print, photography and digital marketing improved margins by +1.5%.  

Margin movements for LABEL UK and Overseas 
Further  details  on  margin  movements  for  LABEL  UK  and  Overseas  businesses  can  be  found  in  the 
next two sections.   

Online margin by division for the year ahead 
Our expected Online net margins, by division, for the year to January 2024 are set out below.   

The -2.4% percent reduction in our UK margin is mainly the result of (1) inflationary cost increases, 
mainly  in  wages,  (2)  increased  occupancy  costs  arising  from  the  opening  of  our  new  boxed 
warehouse and (3) additional depreciation on new warehouse mechanisation and technology. 

Online net margins by division 

Jan 2024 (e) 

Jan 2023 

NEXT Brand UK 

LABEL UK 

Overseas 

Online net margin 

17.5% 

11.7% 

12.0% 

14.3% 

19.9% 

12.9% 

8.6% 

15.2% 

38

 
	
	
 
 
 
 
 
Net	Margin	by	Online	Division	

The  table  below  sets  out  the  net  margins  by  Online  division  (NEXT  Brand  UK,  LABEL  UK  and 

Overseas).  Please note that net margins for January 2022 and January 2020 have been restated to 

include lease interest.   

Online division 

Total sales £m 

Profit £m 

NEXT Brand UK 

LABEL UK 

Overseas 

Total Online 

1,377 

1,005 

625 

3,007 

Margin movements for NEXT Brand UK  

One year comparison 

Jan 2023 

margin %   

Jan 2022 

Jan 2020 

margin % 

margin % 

273 

130 

54 

457 

19.9%   

12.9%   

8.6%   

24.6% 

22.0% 

16.0% 

15.4% 

12.1% 

16.5% 

15.2%   

19.4% 

19.2% 

Margin increased to 24.6% last year, during the pandemic, mainly due to unusually low returns rates 

and  lower  markdown  costs  (due  to  stock  shortages).    Those  margin  gains  reversed  out  during  the 

last twelve months as return rates and surplus stock reverted to more normal levels.   

Three year comparison 

The -2.1% reduction in margin against three years ago is largely due to the following four factors: 

(1) Inflationary costs in warehouse and distribution eroded margins by -1.7%. 

(2) Increased spend on Technology eroded margins by -1.5%. 

(3) Higher freight costs eroded margins by -0.4%. 

(4) Net savings in print, photography and digital marketing improved margins by +1.5%.  

Margin movements for LABEL UK and Overseas 

Further  details  on  margin  movements  for  LABEL  UK  and  Overseas  businesses  can  be  found  in  the 

next two sections.   

Online margin by division for the year ahead 

Our expected Online net margins, by division, for the year to January 2024 are set out below.   

The -2.4% percent reduction in our UK margin is mainly the result of (1) inflationary cost increases, 

mainly  in  wages,  (2)  increased  occupancy  costs  arising  from  the  opening  of  our  new  boxed 

warehouse and (3) additional depreciation on new warehouse mechanisation and technology. 

Online net margins by division 

Jan 2024 (e) 

Jan 2023 

NEXT Brand UK 

LABEL UK 

Overseas 

Online net margin 

17.5% 

11.7% 

12.0% 

14.3% 

19.9% 

12.9% 

8.6% 

15.2% 

FOCUS	ON	LABEL	

Overview	
LABEL consists of the sale of all the non-NEXT branded products sold through NEXT’s websites31.  In 
the year to January 2023, at £1bn, LABEL’s total Online sales (including markdown sales) accounted 
for  one  third  of  our  Online  business  and  19%  of  Group  turnover.    LABEL’s  full  price  sales  have 
doubled over the last three years, achieving growth through four different types of business.  In this 
section, we provide insight into LABEL’s sales and profit margins for each business model. 

LABEL’s	Four	Business	Models	
Each business model has different characteristics, in terms of (1) who is responsible for the design, 
(2)  who  sources  and  manufactures  the  product  and  (3)  who  takes  the  stock  risk.    These  are 
summarised in the table below along with the net margins of each business.    

Business model 

Design 

Sourcing   Stock risk 

Examples 

3rd Party  3rd Party  3rd Party 

Fat Face, River Island 
Boss, Reiss 

3rd party Brands sold  
on Commission 

3rd party Brands 
purchased Wholesale 

3rd Party  3rd Party 

Nike, Adidas, Superdry 

14.4% 

NEXT 
Group 

NEXT 
Group 

Licensing and 
collaborations 

3rd Party 

NEXT 
Group 

Baker by Ted Baker, 
Myleene Klass 

Wholly-owned  
brands 

NEXT 
Group 

NEXT 
Group 

NEXT 
Group 

Lipsy, Love & Roses,  
Friends Like These 

TOTAL 

2022/23 
Net margin 

10.9% 

14.9% 

15.7% 

12.9% 

Although we make lower net margins on the commission model, we encourage our brand partners 
to adopt it, because we believe that it will generate higher sales growth.  This belief is reinforced by 
our full price sales performance, as demonstrated in the table on page 40.  The three year growth 
rate of commission brands is +135%, compared to +41% on wholesale brands.  Unsurprisingly, our 
brand partners are better at selecting and merchandising their stock on our website than we are. 

Net margins generally increase as the Group takes on more of the workload and risk.  The anomaly 
is  the  relatively  low  margins  achieved  by  our  high  risk/workload  wholly-owned  brands  which,  at 
15.7%, compares unfavourably with the NEXT brand’s 19.9% net margin.   

The  table  below  bridges  the  gap  between  the  margin  achieved  on  the  wholly-owned  brands  and 
NEXT  branded  stock.    We  believe  that  we  have  an  opportunity  to  improve  margins  in  this  area, 
through  addressing  high  levels  of  faulty  and  damaged  stock  and,  as  sales  increase,  reducing  the 
burden of fixed central costs.  

NEXT UK 2022/23 net operating margin 

Comments 

Bought-in gross margin 

Faulty and damaged 

Better margins on high fashion lines 

Higher returning fashion lines 

Product teams and central overheads  

Fewer economies of scale 

Wholly-owned brands net operating margin 

19.9% 

+2.0% 

- 0.9% 

- 5.3% 

15.7% 

31 LABEL does not include branded products sold through Total Platform. 

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Full	Price	Sales	Analysis	

Growth by business model 
The table below sets out full price sales by each LABEL business model, against last year and three 
years ago.  Wholly-owned brands and licensing accounted for 25% of the growth against three years 
ago.  

Full price sales category £m 

Jan 2023 

1 year var % 

3 year var % 

Third-party brands (commission) 

Third-party brands (wholesale) 

Total third-party brands 

Licensing and collaborations 

Wholly-owned brands 

Total LABEL full price sales 

409 

311 

720 

39 

110 

869 

+14% 

- 3% 

+6% 

+58% 

+50% 

+12% 

+135% 

+41% 

+83% 

- 

+176% 

+100% 

Growth from existing and new brands 
The  table  below  explains  the  contribution  new  brands  have  made  to  LABEL’s  three  year  growth.  
New  brands  accounted  for  56%  of  LABEL’s  growth,  of  which  15%  was  delivered  by  new  wholly-
owned brands and licensing. 

Contribution to 3 year sales growth 

New brands 

Third-party brands 

Licensing and collaborations 

Wholly-owned brands 

Total LABEL full price sales 

+41% 

+9%   

+6% 

+56% 

Continuous 
brands 

+34% 

+10% 

+44% 

Total 

+75% 

+9% 

+16% 

+100% 

The shape of LABEL’s sales - a three year view 
The pie charts below show the participation of full price sales by business model, for 2019/20 and 
2022/23.   

40

 
	
	
 
 
The table below sets out full price sales by each LABEL business model, against last year and three 

years ago.  Wholly-owned brands and licensing accounted for 25% of the growth against three years 

Full price sales category £m 

Jan 2023 

1 year var % 

3 year var % 

Full	Price	Sales	Analysis	

Growth by business model 

ago.  

Third-party brands (commission) 

Third-party brands (wholesale) 

Total third-party brands 

Licensing and collaborations 

Wholly-owned brands 

Total LABEL full price sales 

Third-party brands 

Licensing and collaborations 

Wholly-owned brands 

Total LABEL full price sales 

Growth from existing and new brands 

The  table  below  explains  the  contribution  new  brands  have  made  to  LABEL’s  three  year  growth.  

New  brands  accounted  for  56%  of  LABEL’s  growth,  of  which  15%  was  delivered  by  new  wholly-

owned brands and licensing. 

Contribution to 3 year sales growth 

New brands 

409 

311 

720 

39 

110 

869 

+14% 

- 3% 

+6% 

+58% 

+50% 

+12% 

Continuous 

brands 

+34% 

+10% 

+44% 

+41% 

+9%   

+6% 

+56% 

+135% 

+41% 

+83% 

- 

+176% 

+100% 

Total 

+75% 

+9% 

+16% 

+100% 

The shape of LABEL’s sales - a three year view 

The pie charts below show the participation of full price sales by business model, for 2019/20 and 

2022/23.   

Full price sales by product category 
Compared to three years ago, we have seen strong growth across all LABEL product categories, with 
Clothing, Home and Beauty growing faster than Sportswear as a result of the increases in product 
offer: a combination of adding new brands and wider choice within existing brands.   

The table below shows the increase in sales against last year and three years ago.  The variances to 
last  year  are  explained  by  the  sharp  reversal  of  lockdown  trends  which  favoured  Home  and 
Sportswear. 

Full price sales by category £m 

Jan 2023 

1 year var % 

3 year var % 

Clothing 

Sports 

Home 

Beauty 

Total full price sales 

601 

138 

84 

46 

869 

+25% 

- 13% 

- 8% 

+0% 

+12% 

+119% 

+31% 

+125% 

+171% 

+100% 

Licensing	and	Collaborations	
Under  a  licensing  agreement,  a  third-party  brand  (the  licensor)  supplies  NEXT  (the  licensee)  with 
design inspiration and branding.  NEXT sources and purchases the stock, which is held at our risk and 
the licensor earns a royalty on sales. 

We also collaborate with third-parties who provide prints that we use on products that are designed 
by the NEXT team.  We have included these sales in the analysis below. 

Full price sales in the year to January 2023 were £65m (£39m in LABEL UK, £12m Online Overseas 
and  £14m  in  NEXT’s  Retail  stores).    The  table  below  shows  how  this  is  split  across  our  product 
categories.  

Licensing and collaborations 
Full price sales (VAT ex.) £m 

Adult clothing and accessories 

Childrenswear 

Home 

Total full price sales 

Split as: 

Licensing 

Collaborations 

Jan 2023 

Jan 2022 

27 

30 

8 

65 

50 

15 

14 

23 

6 

43 

34 

9 

Var % 

+96% 

+30% 

+27% 

+50% 

+45% 

+71% 

Outlook for licensing and collaborations sales 
In the year ahead, we expect to take on seven new licences and forecast full price sales to grow by 
+32% to £85m.  

Full price sales (VAT ex.) £m 

Jan 2024 (e) 

Jan 2023 

Online LABEL UK 

Online Overseas 

Retail 

Total 

55 

15 

15 

85 

39 

12 

14 

65 

Var % 

+43% 

+28% 

+5% 

+32% 

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LABEL	Margin	-	History	and	Outlook	
The table below shows net margins for each of the four business models within LABEL compared to 
last year and three years ago.       

Business model 

Third-party brands (commission) 

Third-party brands (wholesale) 

Total third-party brands 

Licensing and collaborations 

Wholly-owned brands 

Total LABEL margin % 

Jan 2023 
margin % 

Jan 2022 
margin % 

Jan 2020 
margin % 

10.9% 

14.4% 

12.4% 

14.9% 

15.7% 

12.9% 

13.1% 

17.8% 

15.4% 

18.1% 

20.7% 

16.0% 

14.8% 

16.6% 

15.8% 

- 

12.4% 

15.4% 

Focus on third-party brands margin erosion 
Last year, in the aftermath of the pandemic, margins were flattered by unusually low returns rates 
and lower markdown costs (arising as a result of stock shortages).  However, the 3.4% drop in the 
net margins of our third-party branded business against three years ago requires some explanation.  
The gap is explained in the table below. 

Jan 2020 net margin of third-party brands 

Higher participation of lower margin brands and reduced commission rates 

Improved wholesale bought in gross margins offset by higher surplus 

Inflation in warehouse and distribution costs 

Increased spend in technology 

Catalogue savings, offset partially by increased digital marketing 

Jan 2023 net margin of third-party brands 

15.8% 

- 1.4% 

+0.4% 

- 2.0% 

- 1.2% 

+0.8% 

12.4% 

Outlook for LABEL margins in the year ahead 
As we explained in our Half Year Report in September, we are focussed on a number of initiatives 
that  will  improve  LABEL’s  margin  in  the  year  ahead.    However,  we  anticipate  that  these  margin 
improvements  will  be  more  than  offset  by  inflationary  cost  increases.    The  following  table  walks 
forward our achieved net operating margin in 2022/23 to our anticipated margin in 2023/24. 

Jan 2023 net operating margin 

Control of markdown costs 

Renegotiated commission rates on some low profitability brands 

Impact of removing low profitability products 

Inflationary costs in warehouse and distribution costs 

Technology costs 

Inflationary cost increases, mainly in wages 

Jan 2024 net operating margin (e) 

12.9% 

+0.6% 

+0.5% 

+0.3% 

- 1.1% 

- 0.7% 

- 0.8% 

11.7% 

42

 
	
	
 
 
LABEL	Margin	-	History	and	Outlook	

The table below shows net margins for each of the four business models within LABEL compared to 

last year and three years ago.       

Business model 

Third-party brands (commission) 

Third-party brands (wholesale) 

Total third-party brands 

Licensing and collaborations 

Wholly-owned brands 

Total LABEL margin % 

Jan 2023 

margin % 

Jan 2022 

margin % 

Jan 2020 

margin % 

10.9% 

14.4% 

12.4% 

14.9% 

15.7% 

12.9% 

13.1% 

17.8% 

15.4% 

18.1% 

20.7% 

16.0% 

Focus on third-party brands margin erosion 

Last year, in the aftermath of the pandemic, margins were flattered by unusually low returns rates 

and lower markdown costs (arising as a result of stock shortages).  However, the 3.4% drop in the 

net margins of our third-party branded business against three years ago requires some explanation.  

The gap is explained in the table below. 

Jan 2020 net margin of third-party brands 

Higher participation of lower margin brands and reduced commission rates 

Improved wholesale bought in gross margins offset by higher surplus 

Inflation in warehouse and distribution costs 

Increased spend in technology 

Catalogue savings, offset partially by increased digital marketing 

Jan 2023 net margin of third-party brands 

Outlook for LABEL margins in the year ahead 

As we explained in our Half Year Report in September, we are focussed on a number of initiatives 

that  will  improve  LABEL’s  margin  in  the  year  ahead.    However,  we  anticipate  that  these  margin 

improvements  will  be  more  than  offset  by  inflationary  cost  increases.    The  following  table  walks 

forward our achieved net operating margin in 2022/23 to our anticipated margin in 2023/24. 

Jan 2023 net operating margin 

Control of markdown costs 

Renegotiated commission rates on some low profitability brands 

Impact of removing low profitability products 

Inflationary costs in warehouse and distribution costs 

Technology costs 

Inflationary cost increases, mainly in wages 

Jan 2024 net operating margin (e) 

14.8% 

16.6% 

15.8% 

- 

12.4% 

15.4% 

15.8% 

- 1.4% 

+0.4% 

- 2.0% 

- 1.2% 

+0.8% 

12.4% 

12.9% 

+0.6% 

+0.5% 

+0.3% 

- 1.1% 

- 0.7% 

- 0.8% 

11.7% 

FOCUS	ON	OVERSEAS	

Sales	Performance	
The  table  below  sets  out  the  sales  performance  against  last  year  and  three  years  ago.    The 
comparison  with  last  year  is  unfavourable  because,  last  year,  online  trade  benefited  from  various 
retail store lockdowns in force across the globe. 

Online Overseas VAT Ex. sales 

Total sales (including markdown) 

Full price sales 

Full price sales (excluding Russia and Ukraine) 

Sales £m 
Jan 2023 

Versus  
Jan 2022 

Versus 
 Jan 2020 

625 

589 

576 

- 7% 

- 9% 

- 3% 

+37% 

+35% 

+47% 

Overseas sales - a five year history 
Over the last five years, sales in our Overseas Online business have grown through our own websites 
(nextdirect.com) and third-party aggregators.  The chart below sets out the full price sales achieved 
through  both  channels  over  the  last  five  years.    It  demonstrates  the  increasing  contribution 
aggregators have made to growth.  Aggregators now account for 21% (£126m) of our Overseas full 
price sales.     

The  compound  annual  growth  rate  (CAGR)  in  full  price  sales  in  this  period  has  been  +14%  (+17% 
excluding Russia and Ukraine).   

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Full price sales by region   
The  table  below  shows  the  participation  of  our  sales  by  region  and  demonstrates  that  the  vast 
majority  of  our  sales  overseas  come  from  Europe  and  the  Middle  East.    Much  of  our  European 
business  is  serviced  by  our  German  hub  and  we  are  actively  investigating  opening  a  hub  in  the 
Middle East. 

Region 

Europe 

Middle East 

Asia 

Americas and Australia 

Total full price sales 

No. of countries 

% of full 
price sales 

Jan 2023 
£m 

34 

12 

12 

8 

66 

52% 

35% 

7% 

6% 

100% 

303 

206 

43 

37 

589 

Profit	Performance	
The table below sets out the profit and margins achieved compared to last year and three years ago.  
The main reasons for the decline in margin compared to 2019/20 are also set out below. 

Online Overseas operating profit 

Jan 2023 

Jan 2022 

Jan 2020 

Profit £m 

Net margin % 

54 

8.6% 

81 

12.1% 

Overseas net margin on total sales to January 2020 

Duty & import 
VAT 

Costs increased largely due to the introduction of duty & import VAT 
charges in many Middle East countries. 

Aggregator 
participation & 
margins 

Delivery costs 

Erosion in operating margin from aggregator sites, along with their 
increasing sales participation.  

This is mainly the result of higher air freight costs and inflationary 
increases in UK warehousing costs.   

Technology 

Investment in modernising our core systems 

Surplus 

Surplus stocks in overseas countries grew faster than sales and 
clearance rates reduced. 

Overseas net margin on total sales to January 2023 

65 

16.5% 

16.5% 

- 2.4% 

- 1.8% 

- 1.5% 

- 1.1% 

- 1.1% 

8.6% 

Progress to date on improving overseas margins 
At  the  half  year  we  detailed  some  of  the  measures  we  were  planning  to  improve  overseas 
profitability.  We have concentrated on measuring profitability on an item-by-item and territory-by-
territory basis, to pinpoint unprofitable products.  These are typically items with higher returns rates 
and  lower  selling  prices.    We  are  also  renegotiating  numerous  delivery  agreements,  as  underlying 
distribution costs begin to return to pre-pandemic levels. 

In the second half, margin improved to 9.8% and in the year ahead we are planning for margin to 
recover further, to around 12%.   

44

 
	
	
 
 
Full price sales by region   

The  table  below  shows  the  participation  of  our  sales  by  region  and  demonstrates  that  the  vast 

majority  of  our  sales  overseas  come  from  Europe  and  the  Middle  East.    Much  of  our  European 

business  is  serviced  by  our  German  hub  and  we  are  actively  investigating  opening  a  hub  in  the 

No. of countries 

% of full 

price sales 

Jan 2023 

Middle East. 

Region 

Europe 

Middle East 

Asia 

Americas and Australia 

Total full price sales 

Profit	Performance	

34 

12 

12 

8 

66 

52% 

35% 

7% 

6% 

100% 

The table below sets out the profit and margins achieved compared to last year and three years ago.  

The main reasons for the decline in margin compared to 2019/20 are also set out below. 

Online Overseas operating profit 

Jan 2023 

Jan 2022 

Jan 2020 

Profit £m 

Net margin % 

54 

8.6% 

81 

12.1% 

Overseas net margin on total sales to January 2020 

Duty & import 

Costs increased largely due to the introduction of duty & import VAT 

- 2.4% 

VAT 

charges in many Middle East countries. 

Aggregator 

Erosion in operating margin from aggregator sites, along with their 

- 1.8% 

participation & 

increasing sales participation.  

margins 

Delivery costs 

This is mainly the result of higher air freight costs and inflationary 

- 1.5% 

increases in UK warehousing costs.   

Technology 

Investment in modernising our core systems 

Surplus 

Surplus stocks in overseas countries grew faster than sales and 

clearance rates reduced. 

Overseas net margin on total sales to January 2023 

Progress to date on improving overseas margins 

At  the  half  year  we  detailed  some  of  the  measures  we  were  planning  to  improve  overseas 

profitability.  We have concentrated on measuring profitability on an item-by-item and territory-by-

territory basis, to pinpoint unprofitable products.  These are typically items with higher returns rates 

and  lower  selling  prices.    We  are  also  renegotiating  numerous  delivery  agreements,  as  underlying 

distribution costs begin to return to pre-pandemic levels. 

In the second half, margin improved to 9.8% and in the year ahead we are planning for margin to 

recover further, to around 12%.   

£m 

303 

206 

43 

37 

589 

65 

16.5% 

16.5% 

- 1.1% 

- 1.1% 

8.6% 

NEXT	FINANCE	
Unlike the analysis in the Online and Retail sections of this document, the comparisons used for 
sales  and  profit  in  this  section  are  given  against  LAST  YEAR.   We  believe  this  provides  a  more 
meaningful understanding of the performance of our Finance business because retail lockdown had 
much  less  impact  on  the  performance  of  the  Finance  business  than  it  had  on  the  other  trading 
businesses.  

HEADLINES	
● 

Interest  income  was  up  +10%,  broadly  in  line  with  the  increase  in  the  average  customer 
receivables balance.  

●  Net profit32 of £171m was up +14%.   
●  Customer defaults remain lower than pre-COVID levels and payment rates remain higher than 

pre-COVID levels, both continuing the trend seen at the half year.   

FINANCE	PROFIT	&	LOSS	SUMMARY33	

£m 

Credit sales 

Average customer receivables 

Interest income 

Bad debt charge 

Overheads 

Profit before cost of funding 

Cost of funding 

Net profit 

ROCE (after cost of funding) 

Closing customer receivables 

note 1 

note 2 

note 3 

note 4 

note 5 

Jan 2023 

Jan 2022 

Var % 

2,035 

1,179 

1,977 

1,062 

+3% 

+11% 

+10% 

- 3% 

+3% 

+14% 

+11% 

+14% 

249 

(27) 

(42) 

180 

(31) 

150 

14.1%   

1,163 

+8% 

274 

(26) 

(43) 

205 

(34) 

171 

14.5% 

1,255 

The  following  paragraphs  give  further  explanation  of  the  movements  in  each  line  of  the  Finance 
P&L. 

32 The Finance business now includes all the Finance profits generated from Lipsy sales.  Half of this profit was 

previously reported within the Lipsy division and shown as a cost in NEXT Finance overheads (2023: £11.7m, 2022: 
£7.7m).  See page 21 and Appendix 1 on page 62 for further detail. 

33 Rounding differences are not adjusted in the table.  

45

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 1  Customer receivables - recovering to pre-pandemic levels 
Our average customer receivables balance was up +11% compared to last year.  The majority of this 
increase  was  due  to  customers  building  back  their  balances  after  the  pandemic,  rather  than  a 
growth in credit sales (which were only up +3%). 

A return to more normal payment rates  
The graph below shows the percentage of outstanding balances paid back each month since 2019.  
The  payment  rate  is  an  indirect  measure  of  the  financial  health  of  consumer  balance  sheets;  the 
more our customers pay back each month, the less pressure there is likely to be on their finances.   

Customers significantly increased the rate at which they paid down their balances from May 2020 as 
their  other  expenditure  decreased  during  the  first  COVID  lockdown.    As  the  economy  reopened, 
from March 2021, customers’ monthly payments fell back to more normal levels, albeit they have 
remained  above  pre-COVID  levels.    Over  the  coming  year,  we  expect  payment  rates  to  reduce  to 
levels closer to, but still above, the 2019 average.    

Monthly Payment as a Proportion of Customer Balances 

Net customer receivables in perspective 
The graph below shows net customer receivables as a percentage of the previous twelve months’ 
credit sales.  This is another indirect measure of the health of consumer balance sheets (the lower 
the number, the less financial pressure there is likely to be).  It can be seen that customer balances 
relative to sales have continued on an upward trajectory over the course of 2022, but they remain 
comfortably below pre-pandemic levels. 

Net Customer Receivables as a Proportion of 12 Month Rolling Credit Sales 

46

 
	
	
 
 
 
 
 
 
Note 1  Customer receivables - recovering to pre-pandemic levels 

Our average customer receivables balance was up +11% compared to last year.  The majority of this 

increase  was  due  to  customers  building  back  their  balances  after  the  pandemic,  rather  than  a 

growth in credit sales (which were only up +3%). 

A return to more normal payment rates  

The graph below shows the percentage of outstanding balances paid back each month since 2019.  

The  payment  rate  is  an  indirect  measure  of  the  financial  health  of  consumer  balance  sheets;  the 

more our customers pay back each month, the less pressure there is likely to be on their finances.   

Customers significantly increased the rate at which they paid down their balances from May 2020 as 

their  other  expenditure  decreased  during  the  first  COVID  lockdown.    As  the  economy  reopened, 

from March 2021, customers’ monthly payments fell back to more normal levels, albeit they have 

remained  above  pre-COVID  levels.    Over  the  coming  year,  we  expect  payment  rates  to  reduce  to 

levels closer to, but still above, the 2019 average.    

Note 2  Interest income 
Interest  income  was  up  +10%  versus  last  year,  broadly  in  line  with  the  +11%  growth  in  average 
customer receivables.  
Note 3  Bad debt charge and default rates 

Bad debt charge 
The bad debt charge of £26m was £1m lower than last year, despite the fact that credit sales rose in 
the  period  and  would  normally  result  in  an  overall  increase  in  bad  debt  charge.    The  unexpected 
decline in bad debt is explained by a £2m provision release in the first half of the year. 

Monthly Payment as a Proportion of Customer Balances 

Bad debt charge before provision release 

Bad debt walk forward 

Bad debt charge January 2022 

Higher credit sales (+3%) 

Provision release (mainly COVID) 

Bad debt charge January 2023 

Current default rates in context 
The chart below shows:  

£m 

(27) 

(1) 

(28) 

2 

(26) 

●  Observed annualised default rates34 since 2009 (blue bars).  The default rate in 2022/23 of 3.3% 
is marginally higher than 2021/22 but in line with the lower end of observed historical rates.   
●  The provision for future defaults (green dotted line) remains above pre-COVID rates and makes 

allowance for a material deterioration in defaults. 

Net customer receivables in perspective 

The graph below shows net customer receivables as a percentage of the previous twelve months’ 

credit sales.  This is another indirect measure of the health of consumer balance sheets (the lower 

the number, the less financial pressure there is likely to be).  It can be seen that customer balances 

relative to sales have continued on an upward trajectory over the course of 2022, but they remain 

comfortably below pre-pandemic levels. 

Net Customer Receivables as a Proportion of 12 Month Rolling Credit Sales 

34 Default rates are net of expected recoveries and presented as a percentage of the average customer receivables 

balance. 

47

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
 
 
 
	
	
 
 
 
 
 
 
 
 
 
Note 4  Overheads 
Overheads were up +3% versus last year, mainly due to increased spending on Technology.   
Note 5  Cost of funding 
The cost of funding is an internal interest recharge from the Group based on the assumption that 
85% of customer receivables are funded by debt lent by the Group to the NEXT Finance business.  
The year on year growth of +11% is in line with the growth in average customer receivables. 

POTENTIAL	IMPACT	OF	DETERIORATING	CONSUMER	ENVIRONMENT	
In  our  Half  Year  Report,  we  outlined  a  number  of  potential  effects  on  our  Finance  business  of  a 
deterioration in consumer finances: 

●  Lower spending (which would decrease balances). 

● 

Increased use of our credit facility versus cash payments (which would increase balances). 

●  Extended payment times (which would increase balances). 

● 

Increased arrears and default rates (which would reduce profits). 

Six  months  on,  we  have  seen  little  further  evidence  of  any  deterioration.    Spending  has  been 
resilient, payment rates have decreased but remained above pre-pandemic levels, and arrears and 
default rates have remained at relatively low levels.  At present, there is little evidence of distress in 
our  customer  receivables  book.    As  the  effects  of  mortgage  rate  rises  start  to  flow  through  into 
household  budgets  and  energy  bills  remain  elevated,  we  may  start  to  see  a  departure  from  the 
current levels of stability.  The risk of this has been provided for in our bad debt provisions, which 
allow for a significant increase in default rates compared to today's level.    

OUTLOOK	FOR	THE	FULL	YEAR	TO	JANUARY	2024	
In the year ahead, we anticipate that NEXT Finance will generate a profit (before cost of funding) of 
£219m, which would be up +7% on 2022/23.  After the cost of funding recharge, we anticipate net 
profit of £172m which would be up +1% versus 2022/23. 

£m 

Credit sales 

Average customer receivables 

Note 1 

Interest income 

Bad debt charge 

Overheads 

Profit before cost of funding 

Cost of funding 

Net profit 

ROCE (after cost of funding) 

Closing customer receivables 

Note 2 

Note 3 

Note 4 

Note 5 

Jan 2024 (e) 

Jan 2023 

Var % 

2,008 

1,242 

2,035 

1,179 

297 

(31) 

(47) 

219 

(46) 

172 

274 

(26) 

(43) 

205 

(34) 

171 

13.9% 

1,345 

14.5% 

1,255 

- 1% 

+5% 

+8% 

+20% 

+8% 

+7% 

+35% 

+1% 

+7% 

48

 
	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Overheads were up +3% versus last year, mainly due to increased spending on Technology.   

Note 4  Overheads 

Note 5  Cost of funding 

The cost of funding is an internal interest recharge from the Group based on the assumption that 

85% of customer receivables are funded by debt lent by the Group to the NEXT Finance business.  

The year on year growth of +11% is in line with the growth in average customer receivables. 

POTENTIAL	IMPACT	OF	DETERIORATING	CONSUMER	ENVIRONMENT	

In  our  Half  Year  Report,  we  outlined  a  number  of  potential  effects  on  our  Finance  business  of  a 

deterioration in consumer finances: 

●  Lower spending (which would decrease balances). 

● 

Increased use of our credit facility versus cash payments (which would increase balances). 

●  Extended payment times (which would increase balances). 

● 

Increased arrears and default rates (which would reduce profits). 

Six  months  on,  we  have  seen  little  further  evidence  of  any  deterioration.    Spending  has  been 

resilient, payment rates have decreased but remained above pre-pandemic levels, and arrears and 

default rates have remained at relatively low levels.  At present, there is little evidence of distress in 

our  customer  receivables  book.    As  the  effects  of  mortgage  rate  rises  start  to  flow  through  into 

household  budgets  and  energy  bills  remain  elevated,  we  may  start  to  see  a  departure  from  the 

current levels of stability.  The risk of this has been provided for in our bad debt provisions, which 

allow for a significant increase in default rates compared to today's level.    

OUTLOOK	FOR	THE	FULL	YEAR	TO	JANUARY	2024	

In the year ahead, we anticipate that NEXT Finance will generate a profit (before cost of funding) of 

£219m, which would be up +7% on 2022/23.  After the cost of funding recharge, we anticipate net 

profit of £172m which would be up +1% versus 2022/23. 

Average customer receivables 

Note 1 

Jan 2024 (e) 

Jan 2023 

Var % 

2,008 

1,242 

2,035 

1,179 

£m 

Credit sales 

Interest income 

Bad debt charge 

Overheads 

Cost of funding 

Net profit 

Profit before cost of funding 

ROCE (after cost of funding) 

Closing customer receivables 

Note 2 

Note 3 

Note 4 

Note 5 

- 1% 

+5% 

+8% 

+20% 

+8% 

+7% 

+35% 

+1% 

+7% 

297 

(31) 

(47) 

219 

(46) 

172 

274 

(26) 

(43) 

205 

(34) 

171 

13.9% 

1,345 

14.5% 

1,255 

Note 1  Customer receivables 
We expect average customer receivables to rise by +5%, close to the increase in the year end debt, 
which is forecast to rise by +7% to £1,345m.   

Note 2  Interest income 
Underlying interest income is expected to increase by +8%, this is more than the increase in average 
receivables  (up  +5%).    The  additional  growth  is  due  to  a  1%35  increase  in  the  APR  charged  on 
nextpay accounts, effective from 29 March 2023. 

Note 3  Bad debt charge 
The  bad  debt  charge  is  forecast  to  increase  by  +20%  versus  last  year.    Underlying  bad  debt  is 
expected to move in line with credit sales (-1%), but the prior year benefited from (1) net provision 
releases of £2m and (2) the £3m sale of insolvent debt36, which had been written-off.  We do not 
expect to repeat this sale in the year ahead.   

Note 4  Overheads 
Overheads  are  forecast  to  be  up  +8%  versus  last  year,  due  to  inflationary  cost  increases  and 
increased spending on Technology.   

Note 5  Cost of funding 
The cost of funding recharge is expected to increase by +£12m (+35% on last year).  Of this, £2m is 
due to growth in average receivables and the remaining £10m is due to the effect of higher bank 
interest  rates.    The  funding  for  the  Finance  business  is  provided  by  the  NEXT  Group37  which  is 
forecast  to  make  additional  profit  of  £5m  from  this  lending  in  the  year  ahead.    This  is  essentially 
because expected average Group borrowings of £851m are lower than its expected average lending 
of £1,056m to the Finance business, as explained in the table below.     

Group lending to NEXT Finance £m 

Average Group external borrowing (for reference) 

Average NEXT Finance borrowing (for reference) 

Group underlying net external interest rate 

Interest charged by Group to NEXT Finance 

Underlying net external interest cost for Group 

Group profit on its lending to NEXT Finance 

Year ending 
Jan 2024 (e) 

Year ending 
Jan 2023 

Variance 

851 

1,056 

4.4% 

(46) 

(37) 

9 

859 

1,002 

3.4% 

(34) 

(30) 

4 

(8) 

54 

+1.0% 

(12) 

(7) 

5 

35 APR is set to rise from 23.9% to 24.9%.  
36 There were similar “non-recurring” recoveries in the year ending January 2022.    
37 We assume that the Group funds 85% of the Finance business’s receivables, with the balance being funded by the 

Finance business’s notional equity. 

49

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
	
 
 
 
 
 
 
 
 
 
PART FIVE 

TOTAL PLATFORM AND OTHER 
BUSINESS ACTIVITIES 

TOTAL	PLATFORM	AND	INVESTMENTS	
We  currently  have  four  clients  (Reiss,  GAP,  Victoria’s  Secret  and  Laura  Ashley)  trading  on  Total 
Platform (TP).  JoJo Maman Bébé will commence trading on Total Platform in May 2023.  We aim to 
launch MADE.com UK website by August 2023.  Joules is scheduled to launch in March/April 2024. 

FINANCIAL	PERFORMANCE	AND	GUIDANCE	FOR	THE	YEAR	AHEAD	
In  the  year  to  January  2023  Total  Platform  generated  £144.4m  of  revenue  and  £21.8m  of  profit.  
Sales from continuing partners38 were £125.6m which generated £22.2m of profit39.    

Total Platform ‘sales’ 
Total Platform sales are a combination of two different types of revenue streams: 

●  The value of our clients’ online sales through their Total Platform website (referred to as gross 

transaction value). 

●  Revenue  from  services  charged  on  a  ‘cost  plus’  basis,  such  as  retail  warehousing  and 
distribution.  Cost plus services are charged on the basis of the full cost we incur to provide the 
service plus a percentage of that cost as a profit margin. 

Total Platform and equity investment profit 
Profit was generated through a combination of: 
●  Total  Platform  services  delivered  a  profit  of  £5.4m,  of  which  £4.7m  was  generated  from 
commission on clients’ online sales, with the remainder through services provided on a cost plus 
basis (such as retail distribution and online marketing).   

●  Equity profit, preference share and loan interest totalling £16.8m. 

Continuing clients Total Platform - £m 

Jan 2024 (e) 

Jan 2023 

Jan 2022 

Gross transaction value of our client sales on the platform 

Income from services provided on cost-plus basis 

TOTAL PLATFORM SALES 

Total Platform profit on continuing activities 

Total Platform margin % 

Underlying equity profit 

Deferred tax asset (historical) 

Joules equity 

Preference shares 

Loan interest 

Total Group profit from continuing clients and equity 

158.1 

18.8 

176.9 

9.2 

5.2% 

13.0 

1.3 

(7.0) 

4.9 

1.1 

22.5 

110.3 

15.3 

125.6 

5.4 

4.3% 

10.8 

3.5 

(3.0) 

4.8 

0.7 

22.2 

12.7 

0.0 

12.7 

0.2 

1.6% 

4.8 

0.0 

0.0 

2.4 

1.0 

8.4 

38 As explained in our Half Year results, our two lowest turnover clients (Childsplay and Aubin) have now transitioned 
away from Total Platform.  This section details the Total Platform trading performance of continuing operations.   

39 Equity profit includes our equity shares of Swoon, Aubin and Sealskinz, which are not on Total Platform.    

50

 
	
	
 
 
 
 
 
PART FIVE 

TOTAL PLATFORM AND OTHER 

BUSINESS ACTIVITIES 

TOTAL	PLATFORM	AND	INVESTMENTS	

We  currently  have  four  clients  (Reiss,  GAP,  Victoria’s  Secret  and  Laura  Ashley)  trading  on  Total 

Platform (TP).  JoJo Maman Bébé will commence trading on Total Platform in May 2023.  We aim to 

launch MADE.com UK website by August 2023.  Joules is scheduled to launch in March/April 2024. 

FINANCIAL	PERFORMANCE	AND	GUIDANCE	FOR	THE	YEAR	AHEAD	

In  the  year  to  January  2023  Total  Platform  generated  £144.4m  of  revenue  and  £21.8m  of  profit.  

Sales from continuing partners38 were £125.6m which generated £22.2m of profit39.    

Total Platform ‘sales’ 

Total Platform sales are a combination of two different types of revenue streams: 

●  The value of our clients’ online sales through their Total Platform website (referred to as gross 

transaction value). 

●  Revenue  from  services  charged  on  a  ‘cost  plus’  basis,  such  as  retail  warehousing  and 

distribution.  Cost plus services are charged on the basis of the full cost we incur to provide the 

service plus a percentage of that cost as a profit margin. 

Total Platform and equity investment profit 

Profit was generated through a combination of: 

●  Total  Platform  services  delivered  a  profit  of  £5.4m,  of  which  £4.7m  was  generated  from 

commission on clients’ online sales, with the remainder through services provided on a cost plus 

basis (such as retail distribution and online marketing).   

●  Equity profit, preference share and loan interest totalling £16.8m. 

Continuing clients Total Platform - £m 

Jan 2024 (e) 

Jan 2023 

Jan 2022 

Gross transaction value of our client sales on the platform 

Income from services provided on cost-plus basis 

TOTAL PLATFORM SALES 

Total Platform profit on continuing activities 

Total Platform margin % 

Underlying equity profit 

Deferred tax asset (historical) 

Joules equity 

Preference shares 

Loan interest 

Total Group profit from continuing clients and equity 

158.1 

18.8 

176.9 

9.2 

5.2% 

13.0 

1.3 

(7.0) 

4.9 

1.1 

22.5 

110.3 

15.3 

125.6 

5.4 

4.3% 

10.8 

3.5 

(3.0) 

4.8 

0.7 

22.2 

12.7 

0.0 

12.7 

0.2 

1.6% 

4.8 

0.0 

0.0 

2.4 

1.0 

8.4 

38 As explained in our Half Year results, our two lowest turnover clients (Childsplay and Aubin) have now transitioned 

away from Total Platform.  This section details the Total Platform trading performance of continuing operations.   

39 Equity profit includes our equity shares of Swoon, Aubin and Sealskinz, which are not on Total Platform.    

Total Platform margin 
Total  Platform  achieved  a  margin  on  continuing  partners  of  4.3%,  which  was  higher  than  our 
previous guidance but lower than our target of between 5% to 7%.  We are planning for margin in 
the year ahead to be 5.2%. 

Deferred tax asset (historical) 
One of our acquisitions has access to a deferred tax asset relating to historical trading losses.  This 
means that they can partially offset these losses against their current trading profits.  Under equity 
accounting this benefit is reported in NEXT’s pre-tax profits.   

Joules 
Joules  incurred  some  one-off  costs  relating  to  its  transition  from  administration  in  the  year  to 
January 2023, resulting in the business making a £4m loss, of which NEXT’s share is £3m.  The Joules 
team  is  making  progress,  but  we  now  believe  it  will  take  around  12  months  to  turn  the  business 
around as the business adjusts to much lower levels of discounting and promotion.  In the year to 
January 2024, we are forecasting Joules to make a loss.  NEXT’s share of this loss is £7m.   

TOTAL	PLATFORM	CLIENTS	AND	ASSOCIATED	EQUITY	INVESTMENTS	

Client 

Laura Ashley 

Victoria’s Secret  
(UK and Ireland) 

Reiss 

Launch 
date 

Mar 
2021 

May 
2021 

Feb 
2022 

Equity interest 

Description 

None 

51% share of the UK and Ireland 
franchise in partnership with Victoria’s 
Secret & Co. 

Increased to 51% in May 2022 in 
partnership with Warburg Pincus and 
Reiss family. 

Iconic British Home and 
fashion brand 

Global lingerie, clothing and 
beauty brand 

Affordable luxury men’s and 
women’s apparel brand 

GAP 
(UK and Ireland) 

Aug 
2022 

51% share of UK and Ireland franchise in 
partnership with GAP Inc. 

US casual fashion brand 

JoJo Maman Bébé 

Q2 
2023 

44% share in partnership with Davidson 
Kempner. 

Specialist premium maternity 
and baby clothing 

MADE.com 

Joules 

Discontinued client 

Childsplay  

Aubin 

Q3 
2023 

100% acquisition of brand name, domain 
names and intellectual property.  

Design-led homeware and 
furniture brand 

Q1 
2024 

End 
date 

Feb 
2023 

Sept 
2022 

74% share in partnership with Tom Joule.  British countryside lifestyle  

fashion brand 

Equity interest 

Description 

None 

Luxury childrenswear retailer 

29%40 which we are retaining 

Premium authentically British 
menswear brand 

40 Our equity interest in Aubin was originally 33%, which will reduce to 29% following the completion of a recent equity 

raise. 

51

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
 
 
	
	
 
	
 
 
OTHER	BUSINESS	ACTIVITIES	

The profits and losses in the year from other business activities, including our other Group trading 
companies and non-trading activities, are summarised below along with last year, three years ago 
(pre-COVID) and our guidance for the year ahead.     

There  are  three  large  and  non-recurring  items  in  the  year  to  January  2023,  within  property 
provisions,  foreign  exchange  and  accelerated  acquisition  costs.    For  clarity,  these  are  shown 
separately  in  the  table  below.    These  non-recurring  items  largely  offset  each  other  and  so  do  not 
significantly distort the profitability of the Group.  These and other significant changes in profit are 
explained below the table. 

PLEASE NOTE:  In contrast to the analysis of our Online and Retail businesses, the analysis for Group 
businesses, which were less affected by lockdown, focuses on the performance versus last year. 

£m 

NEXT Sourcing 

Franchise and Retail international 

Property transaction profit 

Central costs and other 

Total underlying profit 

Non-recurring items 

Property provisions 

Foreign exchange 

Accelerated acquisition costs 

Total non-recurring items 

Total profit 

Jan 2024 (e) 

Jan 2023 

Jan 2022 

Jan 2020 

25.0 

7.8 

0.0 

33.1 

7.0 

14.2 

28.0 

5.8 

13.8 

32.2 

6.4 

(0.8) 

(42.0) 

(41.9) 

(40.5) 

(22.0) 

(9.2) 

12.4 

7.1 

15.8 

0.0 

16.0 

0.0 

16.0 

6.8 

22.8 

(16.3) 

(5.4) 

1.1 

13.5 

(3.0) 

2.5 

0.0 

(0.5) 

6.6 

(0.9) 

(1.5) 

- 

(2.4) 

13.4 

52

 
	
	
 
 
 
 
 
 
 
	
	
OTHER	BUSINESS	ACTIVITIES	

The profits and losses in the year from other business activities, including our other Group trading 

companies and non-trading activities, are summarised below along with last year, three years ago 

(pre-COVID) and our guidance for the year ahead.     

There  are  three  large  and  non-recurring  items  in  the  year  to  January  2023,  within  property 

provisions,  foreign  exchange  and  accelerated  acquisition  costs.    For  clarity,  these  are  shown 

separately  in  the  table  below.    These  non-recurring  items  largely  offset  each  other  and  so  do  not 

significantly distort the profitability of the Group.  These and other significant changes in profit are 

explained below the table. 

PLEASE NOTE:  In contrast to the analysis of our Online and Retail businesses, the analysis for Group 

businesses, which were less affected by lockdown, focuses on the performance versus last year. 

£m 

NEXT Sourcing 

Franchise and Retail international 

Property transaction profit 

Central costs and other 

Total underlying profit 

Non-recurring items 

Property provisions 

Foreign exchange 

Accelerated acquisition costs 

Total non-recurring items 

Total profit 

Jan 2024 (e) 

Jan 2023 

Jan 2022 

Jan 2020 

33.1 

7.0 

14.2 

28.0 

5.8 

13.8 

32.2 

6.4 

(0.8) 

(42.0) 

(41.9) 

(40.5) 

(22.0) 

(9.2) 

12.4 

7.1 

15.8 

22.8 

(16.3) 

(5.4) 

1.1 

13.5 

(3.0) 

2.5 

0.0 

(0.5) 

6.6 

(0.9) 

(1.5) 

- 

(2.4) 

13.4 

25.0 

7.8 

0.0 

0.0 

16.0 

0.0 

16.0 

6.8 

NEXT	Sourcing	
NEXT Sourcing (NS) is our wholly-owned overseas sourcing agent, it procures around 37% of NEXT 
branded  products.    Profit  in  the  year  to  January  2023  increased  by  +£5.1m  to  £33.1m.    The  table 
below sets out the performance of the business in Pounds and in Dollars.  Sales in Dollars were down 
-3% due to lower NEXT purchases.  Profit in Dollars was up +6% largely due to lower incentive costs 
and other overhead cost savings.    

Sales (mainly inter-company) 

Operating profit 

Net margin 

Exchange rate 

US Dollars 

Jan 2023 
USD m 

Jan 2022 

USD m   

655.9 

40.7 

6.2% 

678.9  - 3% 
38.3  +6% 
5.6% 

£ Sterling 

Jan 2023 
£m 

Jan 2022 
£m 

533.3 

495.5 

33.1 

6.2% 

1.23 

28.0 

5.6% 

1.37 

In the year ahead, NS sales, in Dollars, are expected to reduce by -15%, mainly due to the weaker 
Pound.  This, combined with cost of living increases, means we are forecasting profit for the year 
ahead to be around £25m. 

Property	Transaction	Profit	
Profit  of  £14.2m  in  the  year  ending  January  2023  came  mainly  from  two  warehouse  sale  and 
leaseback transactions. 

Central	Costs					
Central costs of £41.9m were £1.4m higher than in the prior year primarily as a result of professional 
fees associated with acquisitions.  

Non-Recurring	Items	

Property provisions 
The net movement in property provisions was a release of £22.8m.   

Our Retail business has performed better than expected in the last twelve months.  As a result of 
improved sales and profit, and our outlook for sales and profit in the year ahead, we have reduced 
our  store  impairment  provisions  by  £34.9m.    After  this  release,  the  overall  provision  remaining  is 
c.£16m and reflects our projection that only five of our stores will not generate a positive cash flow 
over the life of their lease.   

We  completed  a  full  review  of  our  provisions  required  for  dilapidation  costs  upon  exiting  Retail 
stores and based on latest estimates we have increased our provisions by -£12.1m.   

Foreign exchange (FX) 
The loss of £16.3m relates to FX contracts that were entered into earlier in the year when the Pound 
was weaker against the Dollar.  Since then the Pound has strengthened and therefore the value of 
these  contracts  has  decreased.    Due  to  the  structure  of  these  FX  contracts,  we  are  unable  to  use 
Hedge Accounting, which means (unhelpfully) we see a large debit this year which will be followed 
by a large credit next year.   

Accelerated acquisition costs 
We  have  accelerated  the  settlement  of  an  earn-out  agreement  that  was  put  in  place  when  we 
bought Lipsy 15 years ago. 

53

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INTEREST,	TAX,	PENSIONS	AND	ESG	
INTEREST	
The interest charge in the P&L is made up of four categories, as set out below, along with last year 
and three years ago.  Our forecast for the year ahead is also shown in the left hand column.   

£m 

Jan 2024 (e) 

Jan 2023 

Jan 2022 

Jan 2020 

Net external interest 

(37.7) 

(30.3) 

(35.3) 

(43.6) 

Reiss preference share income 

Total Platform loan interest income 

Lease interest 

Total interest 

4.9 

1.1 

(46.7) 

(78.4) 

4.8 

0.7 

(47.3) 

(72.1) 

2.4 

1.0 

(50.4) 

(82.3) 

- 

- 

(61.8) 

(105.4) 

Net external interest 
Net external interest of £30.3m was £5m (-14%) lower than last year.  This reduction is due to the 
repayment  of  the  £325m  bond  in  October  2021,  which  was  partially  offset  by  an  increase  in  the 
floating  rate  interest  payable  on  other  instruments.    In  the  year  ahead,  we  expect  net  external 
interest to increase to £37.7m due to higher interest rates, which affect our floating rate debt.  

Reiss preference share income and Total Platform loan interest 
Reiss preference shares were acquired as part of our investment, accruing interest at a rate of 8% 
per annum (£4.8m).  This is higher than the £2.4m in the prior year, due to the increase in equity 
stake from 25% to 51% in May 2022.   We have also made commercial loans to four of our Total 
Platform clients, which generated £0.7m of loan interest.         

Lease interest  
The reduction in lease interest is the result of the fall in average lease debt, from £1,122m (January 
2022) to £1,040m (January 2023).  Lease debt has decreased due to the net effect of (1) lower rents 
and  shorter  terms  when  we  have  renewed  store  leases,  offset  by  (2)  our  new  warehouse  lease, 
Elmsall 3, in May 2022.  

TAX		
Our  effective  tax  rate  (ETR)  for  the  year  to  January  2023  was  18.25%.    This  is  lower  than  the  UK 
headline rate of 19%, as set out below. 

Headline UK Corporation Tax rate 

Provision releases 

Equity profit, which has already been taxed 

Non-deductible items (e.g. acquisition fees) 

ETR 

Jan 2023 

19.00% 

- 0.50% 

- 0.45% 

+0.20% 

18.25% 

In the year ahead we forecast an ETR of 23.5%.  This increase is mainly due to the UK headline rate 
increasing  from  19%  to  25%,  effective  April  2023.    The  Group’s  ETR  remains  lower  than  the  25% 
headline  rate  because:  (1)  February  and  March  are  at  the  lower  rate  of  19%  and  (2)  profit  from 
equity investments are reported on a post-tax basis in NEXT’s accounts.   

PENSION	SCHEMES	
On the IFRS accounting basis, the valuation of our defined benefit schemes’ surplus has increased 
from £157m as at January 2022 to £157.5m as at January 2023.  Further detail is provided in Note 6 
of the financial statements. 

54

 
	
	
 
 
INTEREST,	TAX,	PENSIONS	AND	ESG	

INTEREST	

The interest charge in the P&L is made up of four categories, as set out below, along with last year 

and three years ago.  Our forecast for the year ahead is also shown in the left hand column.   

£m 

Jan 2024 (e) 

Jan 2023 

Jan 2022 

Jan 2020 

Net external interest 

(37.7) 

(30.3) 

(35.3) 

(43.6) 

Reiss preference share income 

Total Platform loan interest income 

Lease interest 

Total interest 

Net external interest 

4.9 

1.1 

(46.7) 

(78.4) 

4.8 

0.7 

(47.3) 

(72.1) 

2.4 

1.0 

(50.4) 

(82.3) 

- 

- 

(61.8) 

(105.4) 

Net external interest of £30.3m was £5m (-14%) lower than last year.  This reduction is due to the 

repayment  of  the  £325m  bond  in  October  2021,  which  was  partially  offset  by  an  increase  in  the 

floating  rate  interest  payable  on  other  instruments.    In  the  year  ahead,  we  expect  net  external 

interest to increase to £37.7m due to higher interest rates, which affect our floating rate debt.  

Reiss preference share income and Total Platform loan interest 

Reiss preference shares were acquired as part of our investment, accruing interest at a rate of 8% 

per annum (£4.8m).  This is higher than the £2.4m in the prior year, due to the increase in equity 

stake from 25% to 51% in May 2022.   We have also made commercial loans to four of our Total 

Platform clients, which generated £0.7m of loan interest.         

The reduction in lease interest is the result of the fall in average lease debt, from £1,122m (January 

2022) to £1,040m (January 2023).  Lease debt has decreased due to the net effect of (1) lower rents 

and  shorter  terms  when  we  have  renewed  store  leases,  offset  by  (2)  our  new  warehouse  lease, 

Lease interest  

Elmsall 3, in May 2022.  

TAX		

Our  effective  tax  rate  (ETR)  for  the  year  to  January  2023  was  18.25%.    This  is  lower  than  the  UK 

headline rate of 19%, as set out below. 

Headline UK Corporation Tax rate 

Provision releases 

Equity profit, which has already been taxed 

Non-deductible items (e.g. acquisition fees) 

ETR 

Jan 2023 

19.00% 

- 0.50% 

- 0.45% 

+0.20% 

18.25% 

In the year ahead we forecast an ETR of 23.5%.  This increase is mainly due to the UK headline rate 

increasing  from  19%  to  25%,  effective  April  2023.    The  Group’s  ETR  remains  lower  than  the  25% 

headline  rate  because:  (1)  February  and  March  are  at  the  lower  rate  of  19%  and  (2)  profit  from 

equity investments are reported on a post-tax basis in NEXT’s accounts.   

PENSION	SCHEMES	

of the financial statements. 

On the IFRS accounting basis, the valuation of our defined benefit schemes’ surplus has increased 

from £157m as at January 2022 to £157.5m as at January 2023.  Further detail is provided in Note 6 

ENVIRONMENTAL,	SOCIAL	AND	GOVERNANCE	(ESG)		
During  the  year  we  have  continued  to  make  progress  on  our  key  areas  of  focus,  which  are 
summarised below. 

Code	of	Practice	
Our  Code  of  Practice  team  conducted  2,039  audits  of  the  worldwide  factories  supplying  NEXT 
products.  With travel restrictions eased post-COVID, 93% of audits were conducted in person with 
two-thirds  of  the  audits  unannounced.  89%  of  the  audits  achieved  a  rating  of  between  1  to  3 
(Excellent to Fair) with steps taken to address any issues identified from the remaining audits.  

Carbon	Emission	Reductions		
By  2030  we  aim  to  reduce  our  direct  and  indirect  absolute  carbon  emissions  (from  NEXT  energy 
consumption)  by  55%  against  a  2016/17  baseline  (Scope  1  &  2)  and  reduce  our  other  indirect 
emissions from NEXT’s operations by 40% against a 2019/20 baseline per £1m sales (Scope 3). 

In the year to January 2023 our Scope 1 and 2 emissions were reduced by 47% and Scope 3 by 29% 
relative to the baseline figures. 

Responsible	Sourcing		
We aim to source 100% of the main raw materials (Cotton, Polyester, Man-Made Cellulosics, Wool, 
Timber  and  Leather)  we  use  through  known,  responsible  or  certified  routes  by  2025.    Progress  in 
relation to (1) cotton (our most significant raw material) and (2) total main raw materials used is set 
out in the table below.   

% of raw materials responsibly sourced 

Jan 2023 

Jan 2022 

Cotton 

Total main raw materials 

67% 

54% 

49% 

42% 

Var % 

+18% 

+12% 

Packaging	
We have been gathering data to record our progress against a baseline of our plastic usage in 2021. 
The  targets  we  are  using  are  aligned  with  external  stakeholder  groups,  WRAP  Plastic  Pact  and  the 
Ellen MacArthur Foundation.  Our 2025 targets are: 

2025 Target 

Reduction in the use of virgin plastics  

Reduction in overall packaging (relative to sales) 

Percentage of packaging to be reusable or recyclable  

Plastic packaging to contain at least 30% recycled content  

50% 

25% 

100% 

100% 

Our initial results are encouraging.  One of our targets is for 100% of our packaging to be reusable or 
recyclable and, so far, 96% of our packaging meets this target.  

55

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
	
	
 
 
 
 
PART SIX 

CASH FLOW, DIVIDENDS & NET DEBT 

CASH	FLOW41	
In the year to January 2023 we generated £268m of surplus cash.  Surplus cash is defined as cash 
after  interest,  tax,  capital  expenditure  and  investments,  but  before  distributions  to  shareholders.  
The table below sets out a summarised cash flow for the year, along with last year, three years ago 
and our forecast for the year ahead.   

Net debt  (excluding lease debt) increased in the year by £197m to £797m.  For further details on 
individual cash flow movements please see the page references given in the table.  

In the year ahead, based on the guidance given on page 26, we expect to generate £467m of surplus 
cash before distributions.   

£m 

Profit before tax 

Depreciation/impairment on plant, property and equipment 

Capital expenditure 

Tax paid 

Working capital/other 

Surplus cash from trading activities 

Customer receivables 

Investments 

Investments in third-party brands 

Property stock 

(see page 57) 

(see page 58) 

(see page 46) 

(see page 59) 

(see page 59) 

Surplus cash before distribution to shareholders 

(see page 60) 

Shareholder returns 

Share buybacks 

Special dividends 

Ordinary dividends 

Cash flow after distribution to shareholders 

Bond repayment 

Cash flow after bond repayment 

Closing net debt (excluding lease debt) 

Facilities (after repayment of bond) 

Headroom 

Jan 
2024 (e) 

795 

120 

(170) 

(165) 

(18) 

562 

(90) 

- 

(5) 

467 

Jan 
2023 

870 

110 

(206) 

(151) 

(225) 

398 

(92) 

(91) 

53 

268 

Jan 
2022 

823 

111 

(184) 

(125) 

(40) 

585 

(135) 

(33)42 
(54) 

Jan 
2020 

749 

125 

(139) 

(138) 

(72) 

525 

(27) 

- 

- 

363 

498 

(220) 

(228) 

(9) 

(300) 

- 

(250) 

(3) 

- 

(3) 

(800) 

1,250 

450 

- 

(344) 

- 

(237) 

(197) 

- 

(197) 

(797) 

1,250 

453 

- 

(214) 

10 

(16) 

(325) 

(315) 

- 

(16) 

(600)  (1,112) 

1,250 

1,575 

650 

463 

41 The cash flow reflects the impact of IFRS 16.  Depreciation on right-of-use assets and lease payments are included in 

working capital.   

42 A £10m loan to Reiss in the year ending January 2022, previously reported in this line, has been recategorised as 

working capital.  The loan was repaid in the year ending January 2023. 

56

 
	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART SIX 

CASH FLOW, DIVIDENDS & NET DEBT 

CASH	FLOW41	

In the year to January 2023 we generated £268m of surplus cash.  Surplus cash is defined as cash 

after  interest,  tax,  capital  expenditure  and  investments,  but  before  distributions  to  shareholders.  

The table below sets out a summarised cash flow for the year, along with last year, three years ago 

and our forecast for the year ahead.   

Net debt (excluding lease debt) increased in the year by £197m to £797m.  For further details on 

individual cash flow movements please see the page references given in the table.  

In the year ahead, based on the guidance given on page 26, we expect to generate £467m of surplus 

Depreciation/impairment on plant, property and equipment 

(see page 57) 

(see page 58) 

(see page 46) 

(see page 59) 

(see page 59) 

(see page 60) 

cash before distributions.   

£m 

Profit before tax 

Capital expenditure 

Tax paid 

Working capital/other 

Surplus cash from trading activities 

Customer receivables 

Investments 

Investments in third-party brands 

Property stock 

Surplus cash before distribution to shareholders 

Shareholder returns 

Share buybacks 

Special dividends 

Ordinary dividends 

Cash flow after distribution to shareholders 

Bond repayment 

Cash flow after bond repayment 

Closing net debt (excluding lease debt) 

Facilities (after repayment of bond) 

Headroom 

Jan 

2024 (e) 

795 

120 

(170) 

(165) 

(18) 

562 

(90) 

- 

(5) 

467 

- 

(250) 

(3) 

- 

(3) 

(800) 

1,250 

450 

Jan 

2023 

870 

110 

(206) 

(151) 

(225) 

398 

(92) 

Jan 

2022 

823 

111 

(184) 

(125) 

(40) 

585 

(135) 

(91) 

53 

268 

(33)42 

(54) 

363 

Jan 

2020 

749 

125 

(139) 

(138) 

(72) 

525 

(27) 

498 

- 

- 

- 

- 

(220) 

(228) 

(9) 

(300) 

- 

(344) 

(237) 

(197) 

- 

(197) 

(797) 

1,250 

453 

- 

(214) 

10 

(16) 

(325) 

(315) 

(16) 

(600)  (1,112) 

1,250 

1,575 

650 

463 

41 The cash flow reflects the impact of IFRS 16.  Depreciation on right-of-use assets and lease payments are included in 

working capital.   

42 A £10m loan to Reiss in the year ending January 2022, previously reported in this line, has been recategorised as 

working capital.  The loan was repaid in the year ending January 2023. 

CAPITAL	EXPENDITURE	

Capital	Expenditure	by	Category	
The table below sets out our capital expenditure for the year to January 2023 and, for comparison, 
the prior three years.  The first column shows our outlook for the year ahead.   

£m 

Warehouse 

Technology 

Total warehouse and Technology 

Retail space expansion 

Retail cosmetic/maintenance capex 

Total Retail expenditure 

Head office infrastructure and other 

Jan 2024 (e) 

Jan 2023 

Jan 2022 

Jan 2021 

Jan 2020 

75 

55 

130 

6 

26 

32 

8 

117 

53 

170 

8 

26 

34 

2 

124 

29 

153 

14 

15 

29 

2 

100 

21 

121 

29 

8 

37 

5 

87 

9 

96 

24 

14 

38 

5 

Total capital expenditure 

170 

206 

184 

163 

139 

Warehousing 
In  the  year  to  January  2023  warehouse  capex,  at  £117m,  includes  the  continued  investment  of 
£77m  in  our  new,  highly  automated,  boxed  warehouse  (Elmsall  3).    We  plan  to  deliver  Elmsall  3 
automation in phases throughout 2023 and 2024 (as shown in the graphic below).  The warehouse 
building is already being used for conventional manual storage and customer picking, as an overflow 
for  our  existing  operations.    Elmsall  3,  once  complete,  will  deliver  an  estimated  increase  in  boxed 
capacity  of  50%,  with  marginal  labour  cost  per  unit  around  40%  lower  than  the  equivalent  cost 
today.  These savings will not be fully achieved until the automation is completed in the year ending 
January 2025.   

In  the  year  ahead,  we  anticipate  that  warehouse  capex  will  reduce  to  £75m,  which  includes  the 
completion  of  Elmsall  3  automation  projects,  the  extension  of  our  palletised  warehouse  in 
Doncaster and the refit of our returns operation for hanging garments.  

Warehouse Pick and Pack Capacity Volumes (Units), Online Boxed Warehousing  

57

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
	
 
 
 
Technology 
Capex  in  the  year  of  £53m  comprised  £15m  on  hardware  and  £38m  of  development  costs.    The 
estimate is higher than the £39m43 given in September’s Half Year Report, because we have been 
able to recruit developers at a faster rate than we had previously thought possible.  In addition, we 
have accelerated some of our planned hardware upgrades.  Around £20m of our technology capex 
in the year ahead relates to the software modernisation projects outlined in previous reports (see 
Half Year Report, September 2021, pages 14-15), the other main areas of expenditure are set out in 
the table below. 

Technology capex by category 

Modernisation projects 

Total Platform, LABEL and warehouse projects 

Security and head office department projects 

Small development projects 

Hardware 

Total Technology capex 

Jan 2024 (e) 

Jan 2023 

25 

9 

4 

5 

12 

55 

20 

10 

5 

3 

15 

53 

Retail stores 
Capex on Retail space expansion reduced to £8m, down from £14m in the prior year, as a result of 
fewer new store openings.  Cosmetic and maintenance spend was £26m compared to £15m in the 
prior  year.    Expenditure  on  cosmetic  refits  remains  focused  on  those  stores  where  we  have 
extended the lease.  Total store capex in the year ahead is expected to be broadly in line with last 
year, at £32m.  

Head office infrastructure and other 
In  the  year  ahead,  expenditure  on  head  office  infrastructure  is  expected  to  increase  by  +£6m  to 
£8m.  The majority of this increase relates to a new photo studio, which is being relocated from one 
of  our  regional  distribution  centres  to  a  new  bespoke  standalone  facility.    This  move  will  increase 
our studio capacity and allow more of our photography to be completed in-house. 

WORKING	CAPITAL	
In  the  year  to  January  2023  the  net  cash  outflow  on  working  capital  and  other  items  totalled  -
£225m.  The four largest outflows were as follows: 
●  ESOT  (Employee  Share  Option  Trust):    There  was  a  larger  than  normal  net  cash  outflow  of  -
£89m; in a normal year we would expect to spend around £40m.  This unusual net outflow was 
mainly the result of fewer employees exercising their options, which is to be expected given the 
relatively low price of our shares for much of last year.  We also marginally increased our cover 
of outstanding options by around £5m. 

●  Debtors:  There was a net outflow of -£65m due to (1) the increased amounts owing from Total 
Platform  clients,  (2)  timing  of  receipts  from  third-party  aggregators  and  (3)  the  timing  of  VAT 
payments.   

●  Stock: Extended lead times at the beginning of the year resulted in earlier stock purchases which 
generated  a  -£23m  cash  outflow.    Our  stock  levels  have  now  returned  to  more  normal  levels 
and, as at the end of February, were +1% ahead of last year.   

●  Staff incentives: There was a -£44m outflow for staff incentives awarded in relation to the prior 

year but paid during the year to January 2023.   

43 This estimate included £2m of capex for Head Office and other central projects. 

58

 
	
	
 
      
	
	
 
Technology 

Capex  in  the  year  of  £53m  comprised  £15m  on  hardware  and  £38m  of  development  costs.    The 

estimate is higher than the £39m43 given in September’s Half Year Report, because we have been 

able to recruit developers at a faster rate than we had previously thought possible.  In addition, we 

have accelerated some of our planned hardware upgrades.  Around £20m of our technology capex 

in the year ahead relates to the software modernisation projects outlined in previous reports (see 

Half Year Report, September 2021, pages 14-15), the other main areas of expenditure are set out in 

the table below. 

Technology capex by category 

Modernisation projects 

Total Platform, LABEL and warehouse projects 

Security and head office department projects 

Small development projects 

Hardware 

Total Technology capex 

Retail stores 

Jan 2024 (e) 

Jan 2023 

25 

9 

4 

5 

12 

55 

20 

10 

5 

3 

15 

53 

Capex on Retail space expansion reduced to £8m, down from £14m in the prior year, as a result of 

fewer new store openings.  Cosmetic and maintenance spend was £26m compared to £15m in the 

prior  year.    Expenditure  on  cosmetic  refits  remains  focused  on  those  stores  where  we  have 

extended the lease.  Total store capex in the year ahead is expected to be broadly in line with last 

year, at £32m.  

Head office infrastructure and other 

In  the  year  ahead,  expenditure  on  head  office  infrastructure  is  expected  to  increase  by  +£6m  to 

£8m.  The majority of this increase relates to a new photo studio, which is being relocated from one 

of  our  regional  distribution  centres  to  a  new  bespoke  standalone  facility.    This  move  will  increase 

our studio capacity and allow more of our photography to be completed in-house. 

WORKING	CAPITAL	

In  the  year  to  January  2023  the  net  cash  outflow  on  working  capital  and  other  items  totalled  -

£225m.  The four largest outflows were as follows: 

●  ESOT  (Employee  Share  Option  Trust):    There  was  a  larger  than  normal  net  cash  outflow  of  -

£89m; in a normal year we would expect to spend around £40m.  This unusual net outflow was 

mainly the result of fewer employees exercising their options, which is to be expected given the 

relatively low price of our shares for much of last year.  We also marginally increased our cover 

of outstanding options by around £5m. 

●  Debtors:  There was a net outflow of -£65m due to (1) the increased amounts owing from Total 

Platform  clients,  (2)  timing  of  receipts  from  third-party  aggregators  and  (3)  the  timing  of  VAT 

payments.   

●  Stock: Extended lead times at the beginning of the year resulted in earlier stock purchases which 

generated  a  -£23m  cash  outflow.    Our  stock  levels  have  now  returned  to  more  normal  levels 

and, as at the end of February, were +1% ahead of last year.   

●  Staff incentives: There was a -£44m outflow for staff incentives awarded in relation to the prior 

year but paid during the year to January 2023.   

INVESTMENTS	IN	THIRD-PARTY	BRANDS44	
Investments  in  third-party  brands  are  listed  below,  along  with  NEXT’s  equity  stake,  where 
applicable.  

£m 

Reiss 

Reiss dividend 

Joules 

Joules loan 

Joules head office 

JoJo Maman Bébé 

Swoon 

MADE.com 

Sealskinz 

Total investments 

Equity stake 

Jan 2023 

Jan 2022 

51.0% 

74.0% 

44.0% 

25.0% 

n/a 

19.9% 

(45.3) 

15.3 

(15.7) 

(13.1) 

(7.4) 

(15.9) 

(3.5) 

(3.4) 

(1.9) 

(33.0) 

- 

- 

- 

- 

- 

- 

- 

- 

(90.9) 

(33.0) 

Reiss 
In the year to January 2022 we invested £33m in a 25% stake in Reiss.  In May 2022 we exercised 
our option to buy a further 26% stake for £45m, taking our total shareholding to 51%.  During the 
year we received our first dividend from the investment in Reiss of £15m. 

Joules 
In December 2022 we acquired the trade and assets of Joules out of administration for £28.8m.  This 
was  made  up  of  £15.7m  for  a  74%  equity  stake  and  £13.1m  in  the  form  of  a  loan,  which  was 
required  by  Joules  to  acquire  the  trade  and  assets  from  the  administrators.    This  acquisition  was 
done in partnership with Tom Joule, who has a 26% stake in the new business.  Joules continues to 
trade through its retail stores and its own website and will move onto NEXT’s Total Platform in Q1 
2024.  We also purchased Joules’ head office property for £7.4m.  

JoJo Maman Bébé 
In  April  2022  we  invested  £15.9m  in  a  44%  equity  stake  in  JoJo  Maman  Bebe.    The  deal  was 
completed  in  partnership  with  Davidson  Kempner.    Subject  to  certain  contractual  conditions  a 
further £1.3m may be payable as final consideration.   

PROPERTY	STOCK		
The sale and leaseback of the new Elmsall 3 warehouse was completed in May 2022, resulting in a 
net cash inflow of £64m.  This inflow is the combination of £91m received on the sale, less £16m of 
build costs in the year, less the related profit on property sale of £11m (the cash flow for which is 
accounted for in the P&L).   
£m 

Jan 2022 

Jan 2023 

Elmsall 3 warehouse sale and leaseback 

Development costs for our palletised warehouse extension in Doncaster 

Land acquisition for potential future development 

Total 

64.1 

(11.6) 

52.5 

(29.6) 

(24.0) 

(53.6) 

43 This estimate included £2m of capex for Head Office and other central projects. 

44 See Appendix 2 for detail on how each of these investments are accounted for in the statutory financial statements.  

59

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DIVIDENDS	AND	SHAREHOLDER	RETURNS			
The Company remains committed to its long term policy of returning surplus cash, that cannot be 
profitably  invested  in  the  business,  to  shareholders.  Surplus  cash  (after  interest,  tax,  capital 
expenditure,  investments  or  acquisitions  and  ordinary  dividends)  will  be  returned  to  shareholders 
by way of share buybacks or special dividends.  Any share buybacks would be subject to achieving a 
minimum  8%  equivalent  rate  of  return  (ERR).    As  a  reminder,  ERR  is  calculated  by  dividing  the 
anticipated  pre-tax  profits  by  the  current  market  capitalisation45.    During  the  year  we  returned  to 
our pre-pandemic ordinary dividend cycle.    

Shareholder	Returns	in	2022/23	

Ordinary dividends    
An ordinary dividend of 127p was paid on 1 August 2022 and an interim dividend of 66p in respect 
of the year to January 2023 was paid on 3 January 2023.  The Board has proposed a final ordinary 
dividend of 140p, to be paid on 1 August 2023, taking the total ordinary dividends for the year to 
206p. This is subject to approval by shareholders at the Annual General Meeting to be held on 18 
May 2023.  Shares will trade ex-dividend from 6 July 2023 and the record date will be 7 July 2023. 

Share buybacks 
In  the  year  ending  January  2023  we  purchased  3.5m  shares  at  an  average  share  price  of  £63.85, 
totalling £224m.  This reduced the number of shares in issue by 2.6% since the January 2022 year 
end and represents an ERR of 10.7%.  In addition, in early February 2022, we paid £4m for shares 
acquired in January 2022, so total payments for buybacks in the financial year 2022/23 were £228m. 

Outlook	for	Shareholder	Returns	in	2023/24	

Ordinary dividends 
Based  on  achieving  our  current  profit  guidance  of  £795m,  it  is  our  intention  to  maintain  our 
dividend per share at 206p (66p interim and 140p final), in line with the dividend paid for the year 
ending  January  2023.    This  would  equate  to  a  total  pay-out  of  £250m  and  represents  41%  of  our 
forecast post tax profit, a cover of 2.4 times. 

Share buybacks  
For the purpose of this guidance we have estimated that, after paying ordinary dividends, we will 
return £220m of surplus cash to shareholders by way of share buybacks, although this figure may 
reduce if we make further investments.  We estimate that these buybacks, along with those in the 
last year, will boost pre-tax EPS by +2.3%.  This enhancement is more than offset by the increase in 
the Corporation Tax rate, which reduces EPS by -6.1%. See page 27. 

45 Market capitalisation is calculated based on shares in circulation, so excludes shares in the NEXT ESOT. 

60

 
	
	
 
 
 
 
DIVIDENDS	AND	SHAREHOLDER	RETURNS			

The Company remains committed to its long term policy of returning surplus cash, that cannot be 

profitably  invested  in  the  business,  to  shareholders.  Surplus  cash  (after  interest,  tax,  capital 

expenditure,  investments  or  acquisitions  and  ordinary  dividends)  will  be  returned  to  shareholders 

by way of share buybacks or special dividends.  Any share buybacks would be subject to achieving a 

minimum  8%  equivalent  rate  of  return  (ERR).    As  a  reminder,  ERR  is  calculated  by  dividing  the 

anticipated  pre-tax  profits  by  the  current  market  capitalisation45.    During  the  year  we  returned  to 

our pre-pandemic ordinary dividend cycle.    

Shareholder	Returns	in	2022/23	

Ordinary dividends    

An ordinary dividend of 127p was paid on 1 August 2022 and an interim dividend of 66p in respect 

of the year to January 2023 was paid on 3 January 2023.  The Board has proposed a final ordinary 

dividend of 140p, to be paid on 1 August 2023, taking the total ordinary dividends for the year to 

206p. This is subject to approval by shareholders at the Annual General Meeting to be held on 18 

May 2023.  Shares will trade ex-dividend from 6 July 2023 and the record date will be 7 July 2023. 

Share buybacks 

In  the  year  ending  January  2023  we  purchased  3.5m  shares  at  an  average  share  price  of  £63.85, 

totalling £224m.  This reduced the number of shares in issue by 2.6% since the January 2022 year 

end and represents an ERR of 10.7%.  In addition, in early February 2022, we paid £4m for shares 

acquired in January 2022, so total payments for buybacks in the financial year 2022/23 were £228m. 

Outlook	for	Shareholder	Returns	in	2023/24	

Ordinary dividends 

Based  on  achieving  our  current  profit  guidance  of  £795m,  it  is  our  intention  to  maintain  our 

dividend per share at 206p (66p interim and 140p final), in line with the dividend paid for the year 

ending  January  2023.    This  would  equate  to  a  total  pay-out  of  £250m  and  represents  41%  of  our 

forecast post tax profit, a cover of 2.4 times. 

Share buybacks  

For the purpose of this guidance we have estimated that, after paying ordinary dividends, we will 

return £220m of surplus cash to shareholders by way of share buybacks, although this figure may 

reduce if we make further investments.  We estimate that these buybacks, along with those in the 

last year, will boost pre-tax EPS by +2.3%.  This enhancement is more than offset by the increase in 

the Corporation Tax rate, which reduces EPS by -6.1%. See page 27. 

NET	DEBT,	BOND	AND	BANK	FACILITIES			
Our current bond and bank facilities total £1,250m.   

Based  on  our  cash  flow  guidance  for  the  year  ahead,  we  anticipate  that  our  net  debt  will  peak  in 
August  at  £1,020m,  comfortably  within  our  bond  and  bank  facilities  of  £1,250m,  and  will  end  the 
year at around £800m. 

The  chart  below  sets  out  our  bond  and  bank  facilities.  For  context,  our  year  end  forecast  for 
customer receivables is £1.34bn, significantly higher than the value of our net debt.   

FIRST	QUARTER	TRADING	UPDATE 
Our first quarter Trading Statement will cover the thirteen weeks to Saturday 29 April 2023 and is 
scheduled for Thursday 4 May 2023. 

Lord Wolfson of Aspley Guise 
Chief Executive 
29 March 2023 

45 Market capitalisation is calculated based on shares in circulation, so excludes shares in the NEXT ESOT. 

61

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APPENDIX 1 - PRIOR PERIOD 
RESTATEMENTS 

OVERVIEW	
As set out on page 21 we have changed how we present the profits for our key divisions in the Chief 
Executive’s  Review  because  of  the  growth  of  Lipsy  and  Total  Platform,  which  are  now  a  more 
significant  part  of  the  overall  Group  performance.    We  believe  these  changes  help  improve  our 
reporting,  providing  greater  clarity  as  the  business  evolves  and  different  parts  of  the  business 
emerge and grow. 

To  ensure  our  results  in  the  Chief  Executive’s  Review  and  statutory  accounts  are  presented  on  a 
consistent  basis,  we  have  restated  the  comparative  periods  (January  2022  and  January  2020)  for 
these changes.  These changes are to allocations only - there is no impact on overall Group profit.  

Lipsy	Adjustment	
In the past we have split the profit we generate from selling Lipsy goods through the NEXT website.  
Half the profit was reported in our Online division.  The other half we reported in the Lipsy division 
which was within Other Group Activities, along with Property and Sourcing.  However, because all of 
Lipsy’s sales were reported in the Online division, this served to understate the margin of the Online 
business.  Three years ago, Lipsy’s ‘share’ of Online profit was immaterial at only £6.8m; today the 
number would be £27.5m. 

To correct this issue, we are now reporting all of Lipsy’s Online sales and profits through the Online 
division.    We  have  adjusted  the  relevant  numbers  from  last  year  and  three  years  ago,  so  that 
comparisons  are  on  a  like-for-like  basis.    We  have  also  amended  our  reporting  for  the  Finance 
division, where half of the Finance profit on Lipsy sales was previously reported in Lipsy.  

The table below summarises how the Lipsy profit on the previous basis has been allocated to each 
area of the business.  This shows, for example, that of the £20.5m reported profit in January 2022, 
£16.7m  has  now  been  allocated  into  LABEL,  £1.3m  into  Overseas,  £7.7m  into  Finance  and  the 
residual central costs of £5.2m have now been allocated into Group other.  

£m 

Lipsy profit (previous basis) 

Allocation on restated basis 

LABEL 

Overseas 

Total Online 

Finance 

Other 

Total Lipsy allocation 

Jan 2023 

Jan 2022 

Jan 2020 

27.1 

20.5 

13.0 

24.9 

2.6 

27.5 

11.7 

(12.1) 

27.1 

16.7 

1.3 

18.0 

7.7 

(5.2) 

20.5 

5.9 

0.9 

6.8 

6.2 

- 

13.0 

62

 
	
	
 
 
 
 
 
 
 
 
 
 
Total	Platform	Adjustment	
Last  year,  the  profit  on  Total  Platform  was  reported  across  two  business  areas:  (1)  profit  on  sales 
was reported within the Online division and (2) equity returns were reported within  ‘Sourcing and 
Other’. 

The Total Platform business has grown significantly in the last 12 months and therefore sales and 
profits will now be presented within its own segment.  As a result, the prior year segment revenue 
and  profits  have  been  restated  so  that  all  Total  Platform  related  profit  is  presented  in  its  own 
segment.    Total  Platform  did  not  exist  in  2019/20  and  hence  no  restatement  is  required  for  that 
period.  The impact is summarised below: 

●  Total Platform commission profit of £5.1m (2021/22: £2.1m) has been moved from NEXT Online 

into the separate Total Platform line.    

●  Total  Platform  equity  profit  of  £11.2m  (2021/22:  £4.7m)  has  been  moved  from  Sourcing  and 

Other into the Total Platform line.  

The impact of these two restatements by division is set out in the following tables. 

APPENDIX 1 - PRIOR PERIOD 

RESTATEMENTS 

OVERVIEW	

As set out on page 21 we have changed how we present the profits for our key divisions in the Chief 

Executive’s  Review  because  of  the  growth  of  Lipsy  and  Total  Platform,  which  are  now  a  more 

significant  part  of  the  overall  Group  performance.    We  believe  these  changes  help  improve  our 

reporting,  providing  greater  clarity  as  the  business  evolves  and  different  parts  of  the  business 

emerge and grow. 

To  ensure  our  results  in  the  Chief  Executive’s  Review  and  statutory  accounts  are  presented  on  a 

consistent  basis,  we  have  restated  the  comparative  periods  (January  2022  and  January  2020)  for 

these changes.  These changes are to allocations only - there is no impact on overall Group profit.  

Lipsy	Adjustment	

In the past we have split the profit we generate from selling Lipsy goods through the NEXT website.  

Half the profit was reported in our Online division.  The other half we reported in the Lipsy division 

which was within Other Group Activities, along with Property and Sourcing.  However, because all of 

Lipsy’s sales were reported in the Online division, this served to understate the margin of the Online 

business.  Three years ago, Lipsy’s ‘share’ of Online profit was immaterial at only £6.8m; today the 

number would be £27.5m. 

To correct this issue, we are now reporting all of Lipsy’s Online sales and profits through the Online 

division.    We  have  adjusted  the  relevant  numbers  from  last  year  and  three  years  ago,  so  that 

comparisons  are  on  a  like-for-like  basis.    We  have  also  amended  our  reporting  for  the  Finance 

division, where half of the Finance profit on Lipsy sales was previously reported in Lipsy.  

The table below summarises how the Lipsy profit on the previous basis has been allocated to each 

area of the business.  This shows, for example, that of the £20.5m reported profit in January 2022, 

£16.7m  has  now  been  allocated  into  LABEL,  £1.3m  into  Overseas,  £7.7m  into  Finance  and  the 

residual central costs of £5.2m have now been allocated into Group other.  

£m 

Lipsy profit (previous basis) 

Allocation on restated basis 

LABEL 

Overseas 

Total Online 

Finance 

Other 

Total Lipsy allocation 

Jan 2023 

Jan 2022 

Jan 2020 

27.1 

20.5 

13.0 

24.9 

2.6 

27.5 

11.7 

(12.1) 

27.1 

16.7 

1.3 

18.0 

7.7 

(5.2) 

20.5 

5.9 

0.9 

6.8 

6.2 

- 

13.0 

63

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Restatement	of	Divisional	Profit	-	2022/23,	2021/22	and	2019/20	
Please note that the figures given in the tables below have not been adjusted for rounding/casting 
differences.  

2022/23 

PROFIT £m 

Online 

Retail 

Finance (after funding costs) 

Profit from Trading 

Total Platform (inc equity) 

Sourcing, Property, FX & Other 

Recharge of interest to Finance 
Operating profit46 

2021/22 

PROFIT £m 

Online 

Retail 

Finance (after funding costs) 

Profit from Trading 

Total Platform (inc equity) 

Sourcing, Property, FX & Other 

Recharge of interest to Finance 

Operating profit 

2019/20 

PROFIT £m 

Online 

Retail 

Finance (after funding costs) 

Profit from Trading 

Total Platform (inc equity) 

Sourcing, Property, FX & Other 

Recharge of interest to Finance 

Operating profit 

Jan 2023 
old basis 

Lipsy 
adjustment 

Total Platform 
adjustment 

Jan 2023 
new basis 

444.9 

240.5 

158.8 

844.2 

- 

64.0 

34.4 

942.6 

27.5 

- 

11.7 

39.2 

- 

(39.2) 

- 

- 

(5.1) 

- 

- 

(5.1) 

16.3 

(11.2) 

- 

- 

467.3 

240.5 

170.5 

878.2 

16.3 

13.6 

34.4 

942.6 

Jan 2022 
previously reported 

Lipsy 
adjustment 

Total Platform 
adjustment 

Jan 2022 
restated 

588.5 

107.0 

141.8 

837.3 

- 

37.2 

30.9 

905.4 

18.0 

- 

7.7 

25.7 

- 

(25.7) 

- 

- 

(2.1) 

- 

- 

(2.1) 

6.9 

(4.7) 

- 

- 

604.4 

107.0 

149.5 

860.9 

6.9 

6.8 

30.9 

905.4 

Jan 2020 
previously reported 

Lipsy 
adjustment 

Total Platform 
adjustment 

Jan 2020 
restated 

410.5 

234.0 

146.7 

791.2 

- 

26.4 

36.3 

853.9 

6.8 

- 

6.2 

13.0 

- 

(13.0) 

- 

- 

- 

- 

- 

- 

- 

- 

417.3 

234.0 

152.9 

804.2 

- 

13.4 

36.3 

853.9 

46 Operating profit excludes the minority interests in Joules.   

64

 
	
	
 
 
 
 
Restatement	of	Divisional	Profit	-	2022/23,	2021/22	and	2019/20	

Please note that the figures given in the tables below have not been adjusted for rounding/casting 

Jan 2023 

Lipsy 

Total Platform 

Jan 2023 

old basis 

adjustment 

adjustment 

new basis 

differences.  

2022/23 

PROFIT £m 

Online 

Retail 

2021/22 

PROFIT £m 

Online 

Retail 

Finance (after funding costs) 

Profit from Trading 

Total Platform (inc equity) 

Sourcing, Property, FX & Other 

Recharge of interest to Finance 

Operating profit46 

Finance (after funding costs) 

Profit from Trading 

Total Platform (inc equity) 

Sourcing, Property, FX & Other 

Recharge of interest to Finance 

Operating profit 

2019/20 

PROFIT £m 

Online 

Retail 

Finance (after funding costs) 

Profit from Trading 

Total Platform (inc equity) 

Sourcing, Property, FX & Other 

Recharge of interest to Finance 

Operating profit 

Jan 2022 

Lipsy 

Total Platform 

previously reported 

adjustment 

adjustment 

Jan 2022 

restated 

444.9 

240.5 

158.8 

844.2 

- 

64.0 

34.4 

942.6 

588.5 

107.0 

141.8 

837.3 

- 

37.2 

30.9 

905.4 

410.5 

234.0 

146.7 

791.2 

- 

26.4 

36.3 

853.9 

27.5 

11.7 

39.2 

- 

- 

- 

- 

(39.2) 

18.0 

- 

7.7 

25.7 

(25.7) 

- 

- 

- 

- 

- 

- 

6.8 

- 

6.2 

13.0 

(13.0) 

(5.1) 

(5.1) 

16.3 

(11.2) 

(2.1) 

(2.1) 

6.9 

(4.7) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

467.3 

240.5 

170.5 

878.2 

16.3 

13.6 

34.4 

942.6 

604.4 

107.0 

149.5 

860.9 

6.9 

6.8 

30.9 

905.4 

417.3 

234.0 

152.9 

804.2 

- 

13.4 

36.3 

853.9 

Jan 2020 

Lipsy 

Total Platform 

previously reported 

adjustment 

adjustment 

Jan 2020 

restated 

46 Operating profit excludes the minority interests in Joules.   

APPENDIX 2 - RECONCILIATION TO 
STATUTORY RESULTS 

OVERVIEW	
The financial information presented in pages 4 to 61 is used by management in assessing business 
performance. It is also the financial information used to inform business decisions and investment 
appraisals.  Some of these financial metrics and performance measures are not prepared on a full 
IFRS  statutory  accounting  basis.  It  is  common  for  these  performance  measures  to  be  called 
‘Alternative Performance Measures’ (APMs).  

An explanation of the APMs used by the business is provided in the glossary.  

In this appendix we provide a reconciliation between APMs and their statutory equivalents for the 
following key areas: 

1.  Total sales (CEO report) and statutory revenue 
2.  NEXT profit before tax (CEO report) and profit before tax  
3. 
4.  Capital expenditure (CEO report) and capital expenditure for statutory reporting  
5.  Cash flow (CEO report) and statutory cash flow. 

Investments (CEO report) and Statutory accounting for the investments  

1.		Sales	and	Statutory	Revenue	
In common with many retailers, we use ‘Total Sales’ and similar metrics to assess the performance 
of  the  business,  and  not  statutory  revenue.  We  have  applied  this  approach  consistently  in  prior 
years and in our Trading Statements.  It is our view that this provides both a useful and necessary 
basis for understanding the Group’s performance and results.  

Definition	of	Total	Trading	Sales,	Total	Group	Sales	and	Statutory	Sales 

Total Trading sales include the sales of all the stock we own and the gross transaction value of sales 
of LABEL products sold on a commission basis. 
Total  Group  sales  include  sales  through  Total  Platform.  Total  Platform  sales  consist  mainly  of  the 
gross  transaction  value  of  client  sales  on  Total  Platform  websites,  but  it  also  includes  £18m  of 
wholesale, licensing sales and revenue from services provided on a cost plus basis.  Group sales also 
include  sales  from  our  Franchise  division,  sales  through  NEXT  Sourcing  (our  sourcing  company), 
Joules and property income.  
Statutory sales are Total Group sales less LABEL commission sales and less Total Platform sales plus 
LABEL and Total Platform commissions, plus other income as summarised in the table below: 

£m 

Total Group sales 
less LABEL & Overseas commission sales (full price and markdown) 

less Total Platform sales 

plus commission earned on LABEL sales 

plus commission earned on Total Platform sales 

plus Total Platform wholesale, licensing and cost plus revenues 

plus other income (e.g. delivery charges) 

Total Group statutory sales 

Jan 2023 

Jan 2022 

5,414.5 

- 553.8 

- 144.4 

+207.5 

+24.6 

+18.2 

+67.4 

4,861.8 

- 450.3 

- 39.1 

+169.5 

+10.6 

+0.6 

+72.8 

5,034.0 

4,625.9 

65

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2.		Reporting	of	Joules		
During the year NEXT acquired 74% of Joules with the remaining 26% acquired by Tom Joule.  The 
share held by Tom Joule is known, for statutory reporting purposes, as a ‘non-controlling interest’ or 
sometimes referred to as a ‘minority interest’.  

For statutory reporting purposes, 100% of the Joules business is consolidated into the NEXT group 
results.  At the bottom of the statutory income statement the element of the profit attributable to 
NEXT  shareholders,  being  74%  of  the  Joules  profit  after  tax,  is  then  presented  with  the  residual 
element  shown  as  being  the  profit  attributable  to  non-controlling  interests  (i.e.  the  ‘minority 
interest’).  

For  the  purposes  of  the  CEO  report,  the  effect  of  the  minority  interest  is  removed  from  the 
divisional  profits  and  the  profit  before  tax.    This  means  that  the  following  lines  show  74%  of  the 
Joules results:  

●  Operating profit  
●  Net interest  
●  Profit before tax 

This  is  consistent  with  how  management  assesses  and  measures  its  performance  for  internal 
reporting  and  management  purposes.    The  reconciliation  between  the  CEO  report  and  Statutory 
operating profit, interest and profit before tax is shown below for reference. 

Operating profit 

Finance income 

Finance costs 

Profit before tax 

CEO report 

Statutory reporting 

Difference 

942.5 

5.8 

(77.9) 

870.4 

941.5 

5.7 

(77.9) 

869.3 

1.0 

0.1 

0.0 

1.1 

3.		Investments	in	Third-Party	Brands	
During the year NEXT has invested in six third-party brands.  The table on page 59 of the CEO report 
sets out the cash cost of these investments.   

The legal structure of these investments differs from transaction to transaction and, as a result, the 
statutory reporting for these transactions may differ from the investment summary set out on page 
59 of the CEO report.  The table below shows how each transaction is accounted for in the statutory 
financial statements. 

Investment per CEO report 

Reiss 

Reiss dividend 

Joules (equity and loan) 

Joules head office 

JoJo Maman Bébé 

Swoon 

MADE.com 

Sealskinz 

Total investments 

Value as per 
CEO report £m 

Equity 
stake % 

Statutory accounting  Note 

51% 

n/a 

74% 

Equity accounting 

Equity accounting 

Consolidated 

n/a  Plant, property & equipment 

44% 

25% 

n/a 

Equity accounting 

Equity accounting 

Intangible 

19.9% 

Investment accounting 

1 

1 

2 

3 

4 

4 

5 

6 

(45.3) 

15.3 

(28.8) 

(7.4) 

(15.9) 

(3.5) 

(3.4) 

(1.9) 

(90.9) 

66

 
	
	
 
 
 
 
   
 
 
 
2.		Reporting	of	Joules		

During the year NEXT acquired 74% of Joules with the remaining 26% acquired by Tom Joule.  The 

share held by Tom Joule is known, for statutory reporting purposes, as a ‘non-controlling interest’ or 

sometimes referred to as a ‘minority interest’.  

For statutory reporting purposes, 100% of the Joules business is consolidated into the NEXT group 

results.  At the bottom of the statutory income statement the element of the profit attributable to 

NEXT  shareholders,  being  74%  of  the  Joules  profit  after  tax,  is  then  presented  with  the  residual 

element  shown  as  being  the  profit  attributable  to  non-controlling  interests  (i.e.  the  ‘minority 

For  the  purposes  of  the  CEO  report,  the  effect  of  the  minority  interest  is  removed  from  the 

divisional  profits  and  the  profit  before  tax.    This  means  that  the  following  lines  show  74%  of  the 

This  is  consistent  with  how  management  assesses  and  measures  its  performance  for  internal 

reporting  and  management  purposes.    The  reconciliation  between  the  CEO  report  and  Statutory 

operating profit, interest and profit before tax is shown below for reference. 

CEO report 

Statutory reporting 

Difference 

942.5 

5.8 

(77.9) 

870.4 

941.5 

5.7 

(77.9) 

869.3 

1.0 

0.1 

0.0 

1.1 

3.		Investments	in	Third-Party	Brands	

During the year NEXT has invested in six third-party brands.  The table on page 59 of the CEO report 

sets out the cash cost of these investments.   

The legal structure of these investments differs from transaction to transaction and, as a result, the 

statutory reporting for these transactions may differ from the investment summary set out on page 

59 of the CEO report.  The table below shows how each transaction is accounted for in the statutory 

Investment per CEO report 

CEO report £m 

Statutory accounting  Note 

Value as per 

Equity 

stake % 

interest’).  

Joules results:  

●  Operating profit  

●  Net interest  

●  Profit before tax 

Operating profit 

Finance income 

Finance costs 

Profit before tax 

financial statements. 

Reiss 

Reiss dividend 

Joules (equity and loan) 

Joules head office 

JoJo Maman Bébé 

Swoon 

MADE.com 

Sealskinz 

Total investments 

n/a  Plant, property & equipment 

Equity accounting 

Equity accounting 

Consolidated 

Equity accounting 

Equity accounting 

Intangible 

1 

1 

2 

3 

4 

4 

5 

6 

19.9% 

Investment accounting 

51% 

n/a 

74% 

44% 

25% 

n/a 

(45.3) 

15.3 

(28.8) 

(7.4) 

(15.9) 

(3.5) 

(3.4) 

(1.9) 

(90.9) 

Note 1: Reiss 
NEXT increased its equity stake in Reiss from 25% to 51%.  While this provides NEXT with the largest 
shareholding, it does not give NEXT control of the Reiss business.  Instead, NEXT has joint control as 
certain operational decisions require agreement of all shareholders.  As a result, the investment in 
Reiss is reported using ‘Equity Accounting’.  In summary, this means that: 

●  The original cost of the investment is shown in the balance sheet. 
●  Each year this is adjusted for NEXT’s share of the performance of the Reiss group.  
●  Dividends received are set off against the investment in the balance sheet. 

The  full  accounting  policy  for  ‘Equity  Accounting’  is  set  out  on  page  181  under  Basis  of 
Consolidation. The cost also includes the preference shares which are a financial asset. 

Note 2: Joules  
NEXT  acquired  a  74%  controlling  interest  in  a  company  called  Harborough  Hare  Holdings  Limited 
(‘Joules’).  As NEXT has control of Joules (and its subsidiaries) we consolidate their results into the 
NEXT Group financial statements.  In summary, this means that: 
●  All of the individual assets and liabilities of the Joules group are shown in the NEXT consolidated 

balance sheet. 

●  All of the profit and loss from Joules group is shown in the consolidated NEXT Income Statement 

on a line by line basis. 

In the financial year 2022/23, the Joules Group reported a loss of -£4m. 

Further  details  on  the  Group  accounting  policy  for  consolidated  investments  is  included  on  page 
181.  

Note 3: Joules Head Office 
The  acquisition  of  the  Joules  head  office  was  carried  out  at  the  same  time  as  the  wider  Joules 
acquisition.  It has therefore been included in investments.  For statutory reporting purposes this is 
treated as the acquisition of a property in Plant, Property and Equipment.  

Note 4: JoJo Maman Bébé and Swoon 
NEXT has taken a non-controlling equity stake in both businesses.  However, we consider that from 
a  statutory  reporting  perspective  NEXT  has  ‘significant  influence’  and  therefore,  like  Reiss,  these 
have  been  equity  accounted  for  in  the  statutory  financial  statements.    The  process  and  basis  is 
therefore the same as set out for the Reiss equity noted above.   

Note 5: MADE.com 
NEXT acquired the brand name, domain names and intellectual property of MADE.com for £3.4m.  
This is an acquisition of an intangible asset and therefore for statutory reporting purposes has been 
included as an addition within the intangible assets line.  It will be depreciated over its useful life.  

Full detail on the Group accounting policy for intangible assets is included on page 183.  

Note 6: Sealskinz 
NEXT  acquired  a  19.9%  equity  stake  in  Sealskinz.    NEXT  does  not  have  ‘significant  influence’  over 
Sealskinz  due  to  the  large  number  of  other  shareholders,  which  dilutes  the  influence  of  any  one 
shareholder.  NEXT has therefore recognised this as an investment in its balance sheet and adjusts 
this each year for the fair value movement.  Any gains or losses are then reported within the Income 
Statement.   

67

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
   
 
 
 
 
	
	
 
 
 
 
4.		Capital	Expenditure		
The  capital  expenditure  in  the  cash  flow  presented  in  the  CEO  report  is  presented  based  on  the 
internal  operational  view  of  capital  expenditure.    From  a  statutory  viewpoint,  there  are  some 
differences which are reconciled below.  

Capital expenditure per CEO report 

Add MADE.com 

Add acquisition of Joules head office 

Add property build costs 

Less capital accruals 

Capital expenditure per statutory reporting 

Jan 2023 £m 

206.0 

3.4 

7.4 

31.1 

(1.1) 

246.8 

In the CEO report, expenditure on MADE.com and Joules head office has been presented as part of 
the Investment costs while the Property build costs are shown separately within the Property costs 
section.  Capital accruals are shown as part of working capital in the cash flow in the CEO report.   

5.		Cash	Flow	
The  cash  flow  statement  presented  in  the  CEO  report  is  consistent  with  the  cash  flow  statement 
used by management in its decision making processes and internal reporting. It is this view of the 
cash flows, and in particular the ‘Surplus Cash’ line, that informs decision making on distributions. 
However, this approach, while used by management, is not consistent with the presentation of cash 
flows on a statutory basis.  

In this section we provide a walk forward from Surplus Cash presented in the CEO report cash flow 
to ‘net cash from operating activities’ in the statutory cash flow. The overall total cash flow is the 
same - the difference is limited to presentation.  

The statutory cash flow is split into three main sections:  

●  Operating activities: Cash flows primarily derived from our revenue-producing activities.  
●  Investing activities: Cash flows that result in the recognition of an asset in the balance sheet (i.e. 

capex or investing in another company).  

●  Financing activities: Cash flows that result from financing - issue of shares, share buybacks, issue 
of  bonds,  interest  payments/receipts,  dividends  and  leases.  The  cash  flow  in  the  CEO  report  is 
presented in a different way, as explained further overleaf. 

Surplus cash from trading activities 

Add back interest charge to get to Group PBT 

Depreciation / impairment on plant, property and equipment 

Capital expenditure 

Purchase of shares by ESOT 

Disposal of shares by ESOT 

Customer receivables 

Lease payments (net of incentives) 

Working capital and other 

Net cash from operating activities - per statutory cash flow 

Note 

1 

2 

3 

4 

5 

5 

6 

7 

8 

9 

£m 

398.4 

71.1 

(16.7) 

205.8 

124.0 

(34.3) 

(92.0) 

157.0 

(14.5) 

798.8 

68

 
	
	
 
 
 
 
4.		Capital	Expenditure		

The  capital  expenditure  in  the  cash  flow  presented  in  the  CEO  report  is  presented  based  on  the 

internal  operational  view  of  capital  expenditure.    From  a  statutory  viewpoint,  there  are  some 

differences which are reconciled below.  

Capital expenditure per CEO report 

Add MADE.com 

Add acquisition of Joules head office 

Add property build costs 

Less capital accruals 

Capital expenditure per statutory reporting 

Jan 2023 £m 

206.0 

3.4 

7.4 

31.1 

(1.1) 

246.8 

In the CEO report, expenditure on MADE.com and Joules head office has been presented as part of 

the Investment costs while the Property build costs are shown separately within the Property costs 

section.  Capital accruals are shown as part of working capital in the cash flow in the CEO report.   

5.		Cash	Flow	

The  cash  flow  statement  presented  in  the  CEO  report  is  consistent  with  the  cash  flow  statement 

used by management in its decision making processes and internal reporting. It is this view of the 

cash flows, and in particular the ‘Surplus Cash’ line, that informs decision making on distributions. 

However, this approach, while used by management, is not consistent with the presentation of cash 

flows on a statutory basis.  

In this section we provide a walk forward from Surplus Cash presented in the CEO report cash flow 

to ‘net cash from operating activities’ in the statutory cash flow. The overall total cash flow is the 

same - the difference is limited to presentation.  

The statutory cash flow is split into three main sections:  

●  Operating activities: Cash flows primarily derived from our revenue-producing activities.  

●  Investing activities: Cash flows that result in the recognition of an asset in the balance sheet (i.e. 

capex or investing in another company).  

●  Financing activities: Cash flows that result from financing - issue of shares, share buybacks, issue 

of  bonds,  interest  payments/receipts,  dividends  and  leases.  The  cash  flow  in  the  CEO  report  is 

presented in a different way, as explained further overleaf. 

Surplus cash from trading activities 

Add back interest charge to get to Group PBT 

Depreciation / impairment on plant, property and equipment 

Capital expenditure 

Purchase of shares by ESOT 

Disposal of shares by ESOT 

Customer receivables 

Lease payments (net of incentives) 

Working capital and other 

Net cash from operating activities - per statutory cash flow 

Note 

1 

2 

3 

4 

5 

5 

6 

7 

8 

9 

£m 

398.4 

71.1 

(16.7) 

205.8 

124.0 

(34.3) 

(92.0) 

157.0 

(14.5) 

798.8 

Note 1: As per the cash flow statement on page 56 of the CEO report, Surplus Cash from Trading 
Activities was £398m for the year to January 2023.  

Note 2: The cash flow in the CEO report starts with the NEXT Group profit before tax of £870.4m, 
which  is  after  interest  costs  of  £72.2m  and  removes  the  Joules  non-controlling  interest  of  £1.1m. 
This  differs  from  the  statutory  cash  flow  statement,  which  starts  its  cash  flow  statement  with 
“operating profit” of £941.5m.  

Note  3:  The  cash  flow  in  the  CEO  report  includes  the  depreciation,  amortisation,  impairment  and 
gains on disposals of our plant, property and equipment including sale and leaseback transactions. 
In  the  statutory  cash  flow  these  items  are  presented  within  operating  cash  flows  and  investing 
activities.  

Note  4:  Management  includes  the  capital  expenditure  (capex)  which  it  considers  to  be  part  of  its 
trading activity and deducts this capex when calculating Surplus Cash. In the statutory cash flow, all 
capex is included within investing activity and hence not part of operating cash flows.  Therefore the 
capex of £206m in the CEO report has been added back in the bridge above.  

Note 5: Surplus cash is recognised after the purchase and disposal of shares in the ESOT.  In contrast 
they are classified as financing activity in the statutory cash flow.  

Note  6:  The  customer  receivables  cash  movement  relates  to  the  nextpay receivables  balance.  For 
management purposes, movements in this balance are excluded from Surplus Cash. In contrast, this 
is included within operating cash flow for statutory reporting.  

Note  7:  The  cash  flows  associated  with  our  leases,  which  are  predominantly  store  related,  are 
considered by management to be an integral part of our trading cash flows and hence are included 
in  the  calculation  of  Surplus  Cash.    From  a  statutory  perspective,  lease  cash  flows  are  included  in 
financing activity (as a lease is deemed a form of debt).  

Note  8:  The  remaining  difference  relates  to  immaterial  movements  on  working  capital  and  other 
items such as the equity profit from our investments.  

Note 9: This value of £798.8m can be reconciled to the line “Net cash from operating activities” in 
the statutory cash flow statement.  

69

Strategic ReportGovernanceFinancial StatementsShareholder Information 
	
	
 
 
 
 
 
	
	
 
 
BUSINESS MODEL

The key elements of our business model are set out here, together with the guiding principles that have shaped the direction in which we have 
taken the business. We focus on NEXT and have included those Group companies who have traded in the full period with material values. For this 
reason Joules is not included.

OUR OBJECTIVES
Our  purpose  is  to  offer  beautifully  designed,  excellent  quality 
clothing,  homeware  and  beauty  products  which  are  responsibly 
sourced  and  accessibly  priced,  and  in  doing  so  build  shareholder 
value through long term, sustainable growth in Earnings Per Share. 

We  are,  at  heart,  a  fashion,  homeware  and  beauty  business  with 
excellent operations and strong financial disciplines. We have spent 
years honing those skills and the supporting infrastructure, building 
the  trust  and  confidence  of  our  customers,  suppliers  and  partners 
along  the  way.  It  is  these  qualities  that  we  aim  to  leverage  and 
develop,  supported  by  our  core  principles  of  doing  business 
responsibly. We look to:

1.  Add value
•  Use our product skills, distribution networks, systems, services and 
sourcing  to  create  goods  and  provide  services  that  consumers 
cannot easily find elsewhere. 

•  Focus on customers’ satisfaction levels by improving the customer 
experience in our stores and continuing to develop and enhance 
our Online website and App.

2.  Play to our strengths
•  Improve  and  develop  our  product  ranges  by  using  our  design 

skills to create quality products at affordable prices. 

OUR INFRASTRUCTURE
We draw on all of our assets – warehouses, 
systems,  websites, 
delivery  networks, 
stores,  marketing,  credit  facilities  –  to 
support  a  business  selling  hundreds  of 
third-party  brands  alongside  our  own 
NEXT products.

•  Well-Connected Store Network
Around  500  stores  in  UK  &  Eire  and  206 
franchised stores in 33 countries. Our stores 
play  an  important  role  in  supporting  our 
Online  customers;  nearly  half  of  our  UK 
Online orders are collected in-store and the 
majority of returns are through our stores.

•  Warehousing & Distribution
9  UK  warehouses,  7  UK  depots  and  1 
international hub which are fully integrated 
with our cost efficient distribution facilities. 
Our  distribution  network  serves  our  Retail 
stores  and  Online  customer  deliveries  for 
both  NEXT  and 
third-party  branded 
products. We also facilitate the induction of 
products  held  in  third-party  warehouses 
into NEXT’s distribution network for onward 
delivery to customers. 

•  NEXT Online
Around 7 million UK Online customers and 
1.6 million overseas customers.

•  Digital Marketing Systems
The  development  of  online  marketing 
systems  to  target  products  and  brands  to 
the  customers  most  likely  to  want  those 
items.  Our  systems  have  the  ability  to 
manage  significant  amounts  of  data  and 
incorporate  sophisticated  search  facilities 
and  web  based  marketing  tools  that  link 
with our email and social marketing systems.

•  Consumer Credit
NEXT  Finance  has  built  a  high  quality 
receivables  book  with  customer  credit 
balances  amounting  to  £1.5bn.  The  ability 
to  sell  products  on  credit  has  proven  to 

be  an  attractive  service  to  customers 
which  benefits  Online  sales  and  Group 
profitability. The customer receivables are a 
valuable  asset,  adding  to  the  Group’s 
financial strength.

•  Call Centres
NEXT  operates  call  centres  in  the  UK  and 
overseas to support its worldwide customer 
service  operations  for  Retail,  Online  and 
NEXT  Finance.  We  also  employ  multi-
language services to meet the needs of our 
international customers.

•  Supply Chain
NEXT  has  a  well  established  supply  chain 
that is supported by our overseas sourcing 
operation,  NEXT  Sourcing  Limited  (NSL). 
NSL  provides  buying,  sourcing  and  design 
skills  which  support  the  product  teams  in 
the  UK.  NEXT  owns  a  similar,  smaller 
operation  based  in  Portugal  overseeing 
sourcing in Europe and North Africa.

HOW WE CREATE VALUE
The combination of NEXT products and third-party brands, coupled with the strong infrastructure and our core principles, enables the business

For Our Customers
•  More product choice – A combination of 
NEXT  products  and  third-party  brands 
means  customers  can  choose  from  an 
extensive range of products.

•  Cost  and  quality  control  –  Our  sourcing 
structure  provides  excellent  quality  and 
accessibly priced products.

•  Outstanding  customer  experience  –  Our 
extensive 
logistics  operations  provide 
quick  and  cost-effective  delivery  and 
our  call  centres  help  maintain  great 
customer satisfaction.

For Our Third-Party Brand Partners
•  Strong  relationships  –  We  aim  to  be  the 
most  profitable  route  to  market  for 
our partners. 

70

•  Increase  the  number  of  profitable  Online  customers  and  their 
spend, both in the UK and internationally. Our Online business is 
complemented by our LABEL offering of branded products and, in 
the UK, the credit facilities (nextpay and next3step). Our objective 
is  to  be  our  customers’  first  choice  online  retailer  for  clothing, 
beauty, footwear and  home products.

3.  Make a margin
•  Achieve healthy gross and net margins through efficient product 

sourcing, stock management and cost control.

•  Healthy margins help create stability that allows the business to 

withstand the vagaries of any consumer facing business.

4.  Make good returns on capital invested
•  Support  the  Group’s  access  to  low  cost  finance  by  maintaining 

a strong balance sheet and secure financing structure. 

•  Make a return on capital commensurate with risk, and using robust 
investment appraisal models targeting financial hurdles, including 
cash payback and return on capital invested.

•  Maximise the profitability of retail selling space.

5.  Generate and return surplus cash to shareholders
•  This is done by way of share buybacks and/or dividends.

WHAT WE DO
The business has evolved at pace in recent 
years and continues to do so. The growth in 
our LABEL business and, more recently, the 
Total Platform business have expanded the 
channels through which we generate sales. 
These  can  be  summarised  across  four  
key streams:

•  NEXT and Lipsy Branded Products
Our in-house team develops NEXT branded 
products offering great design, quality and 
value for money. Lipsy is our wholly-owned 
subsidiary  which  designs  and  sells  its  own 
branded and other branded products.

•  Third-Party Brands
Our  LABEL  business  sells 
third-party 
clothing,  home  and  beauty  brands  online. 
These  are  sold  on  a  commission  or 
wholesale basis.

•  Third-Party Brand Licences
Our  licensing  business  creates  value  by 
combining  NEXT’s  sourcing  and  quality 
expertise  with  the  design  inspiration  of 
partner brands.

•  Total Platform
We leverage our infrastructure by offering a 
complete  suite  of  services  to  third-party 
brands.  We  provide 
such 
as  websites,  marketing,  warehousing, 
distribution networks and contact centres.

services 

to consistently create value for our stakeholders.

For Our Total Platform Clients
•  We enable our clients to focus on the areas 
where they add most value, such as design 
and  buying,  rather  than  capital-intensive 
areas  such  as  website  development 
and logistics.

Responsibly
•  We  source  globally  to  deliver  NEXT 
products  that  are  responsibly  sourced. 
We  are  working  closely  with  suppliers  to 
fulfil our ambition to source our main raw 
materials  through  known,  responsible  or 
certified routes by 2025.

For Our Shareholders
•  We manage financial resources effectively 
to  maximise  shareholder  value.  NEXT  is 
highly  cash  generative;  after  investing  in 
the  business,  surplus  cash  is  returned 
to shareholders.

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71

 
 
 
KEY PERFORMANCE INDICATORS (KPIs)

KPIs are designed to measure the development, performance and financial position of the business. The KPIs include Alternative Performance 
Measures (APMs).

All KPIs which show a growth metric are based on a year-on-year calculation of growth. 

NEXT Sales   APM  

NEXT Brand full price sales1 growth

NEXT Total trading sales² growth

+6.9%

2023

+6.9

2022

2020

+4.0

+8.4%

2023

+8.4

+32.4

2022

+32.8

2020

+3.5

1.  Full  price  sales  are  VAT  exclusive  sales  of  stock 
items excluding items sold in our sale events, our 
Clearance  operations,  Joules  and  Total  Platform. 
It includes interest income on those sales.

2.  Total trading sales are VAT exclusive full price and 
markdown  sales 
including  the  full  value  of 
commission  based  sales  and  interest  income  for 
our  Online,  Retail  and  Finance  divisions  (as 
described in Note  1 to the financial statements).

NEXT profitability and Earnings Per Share (EPS)

NEXT profit before tax  APM  

£870.4m

EPS (Basic)³

573.4p

2023

2022

2020

870.4

823.1

748.5

2023

2022

2020

573.4

530.8

472.4

3.  For further information on EPS, refer to Note 8 of 

the financial statements.

Return to shareholders

Special/Ordinary dividends⁴

Share buybacks⁵ 

Total return to shareholders

£237.4m

£224.0m

£461.4m

2023

2022

2020

237.4

2023

224.0

344.5

2022

13.1

213.6

2020

300.2

2023

2022

2020

461.4

357.6

513.8

4.  Based on dividends paid in the Cash Flow Statement. Refer to Note 7 to the financial statements.

5. 

 A total of 3,508,417 shares were purchased in the financial year (2022: 177,500, 2020: 5,376,718) at an average cost per share of £63.85 (2022: £74.04, 2020: £55.83) including stamp 
duty and associated costs. The average price before costs was £63.45 (2022: £73.58, 2020: £55.49). 

72

APM   The APMs are not defined by IFRS and therefore may not be directly comparable with other companies’ APMs. These measures are not 
intended to be a substitute for, or superior to, IFRS measurements. Where appropriate a reconciliation between an APM and its closest 
statutory equivalent is provided in the Glossary on page 245 to 248 and Appendix 2. 

NEXT Online sales performance   APM  

Full price sales growth 

-3.9%

2023

-3.9

2022

2020

+11.9

Average active customers⁶ (000’s) (cash/credit)

Online margin (excl. Finance)⁷

5,297/2,833

15.2%

+29.8

2023

2022

2020

5,297

2,833

5,447

2,759

3,420

2,582

Cash

Credit

2023

2022

2020

15.2

19.4

19.2

6. 

 Average active customers are defined as those who have placed an Online order or received a standard account statement in the last 20 weeks. Credit customers are those who order 
using an Online credit account, whereas cash customers are those who pay when ordering (including overseas).

7.  Restated for change in Lipsy and Total Platform and after deducting allocation of lease interest.

NEXT Retail sales performance   APM  

Full price sales growth 

+30.0%

Retail selling space sq ft⁸ (000’s)

Retail margin⁷

7,767sq.ft

11.0%

2023

2022

2020

-4.3

+30.0

+48.6

2023

2022

2020

7,767

7,980

8,031

2023

2022

2020

+4.5

11.0

+9.5

8. 

 Selling space is defined as the trading floor area of a store which excludes stockroom and administration areas and is shown as at the financial year end (excluding Joules). The square 
footage excludes 465 sq ft (2022: 421 sq ft) of space occupied by concessions.

NEXT Finance

Interest income 

£274.4m

Return on Capital Employed 
(after cost of funding)⁹,¹⁰   APM

14.5%

Profit (after cost of funding)¹⁰   APM

£170.5m

2023

2022

2020

274.4

249.4

268.7

2023

2022

2020

14.5

14.1

12.9

2023

2022

2020

170.5

149.5

152.9

9.  Return on Capital Employed is defined as the NEXT Finance net profit (after the interest charge relating to the cost of funding), divided by the average debtor balance. 

10. Restated for change in reporting of Lipsy profit. 

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73

 
 
 
RISKS AND UNCERTAINTIES

Risk management and internal control framework
Approach
The Board has overall responsibility for risk management, the supporting system of internal controls and for reviewing their effectiveness. The Group 
operates a policy of continuous identification and review of business risks. This includes the monitoring of key risks, identification of emerging risks 
and consideration of risk mitigations after taking into account risk appetite and the impact of how those risks may affect the achievement of 
business objectives. 

The  risks  and  uncertainties  that  the  business  faces  evolve  over  time.  Executive  directors  and  senior  management  are  delegated  the  task  of 
implementing and maintaining controls to ensure that risks are managed appropriately. The risk management process is designed to identify, 
evaluate and mitigate, rather than eliminate, the risk of failure to achieve business objectives. This means it therefore can only provide reasonable 
and not absolute assurance.

Our framework for risk governance 
We have a ‘three lines of defence’ model of risk management, as illustrated below.

Board

• Responsible for ensuring that risk is effectively assessed and 

managed across the Group.

Audit Committee
• Monitors the Group’s internal financial controls and internal control 

and risk management systems.

• Determines the Group’s risk appetite.
• Overall responsibility for monitoring and reviewing the effectiveness 

• Supports the Board’s robust review of the above.
• Approves the internal audit programme.

of risk management and internal control systems.
• Reviews the Group’s emerging and principal risks.

First Line

Second Line

Third Line

Executive Risk Owners
• Own  the  corporate  risks  and  perform  bi-

Risk Steering Group
• Review  and  develop  Risk  Universe  and 

annual reviews of these risks.

controls environment.

• Ensure  that  risks  are  identified,  assessed, 

adequately controlled and mitigated.

• Review and identify existing and emerging 
risks  with  the  assistance  of  the  risk 
management function.

• Oversee  the  development  of  the  Group’s 
risk monitoring, assessment and reporting  
processes.

Internal Audit

• Agree 

internal  audit  programme 

in 

conjunction with Group Risk Register.

• Conduct  internal  audit  programme  and 

report to the Audit Committee.

• Respond to issues as they arise and amend 

• Ongoing consideration of horizon scanning 

the audit programme accordingly.

and emerging risks.

• Oversight  to  ensure  effective 

incident 

management processes.

Business Risk Owners
• Responsible  for  ensuring  that  risks  are 
managed within agreed risk appetite limits.

Risk Management Function

• Manage and report on the risk registers.

• Work  with  and  challenge  risk  owners  to 

• Drive design and implementation of controls.

assess risk and identify controls.

• Review,  identify  and  assess  existing  and 
emerging  risks  with  the  assistance  of  the 
risk management function twice a year.

• Implement risk management processes and  

framework improvements.

74

How we identify and monitor risk
Our approach to risk identification is illustrated by the following diagram of our Enterprise Risk Management Universe and is described in more 
detail  in  the  following  pages.  The  adoption  of  an  Enterprise  Risk  Management  Universe  enables  a  consistent  approach  to  the  identification, 
management, reporting and oversight of risks. 

Principal Risks

Corporate Risks

Underpinned by an Enterprise Risk Management Universe, assigned executive risk custodians and used to manage our business risk appetite.

Business Development

Operational

Compliance

Financial

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Map to corporate risks providing a more granular risk categorisation and reporting capability.

Component Risks

Under the management of and assessed by 20 key business entities, mapped to component risks.

Central Finance

Legal & Compliance

Customer Services

Product

Business Risks

Finance Operations

Brand Marketing

IT Infrastructure & Services

Group Property

Total Platform

eCommerce

IT Development

3rd Party Brands & LABEL

Treasury

Retail

Product Operations

Lipsy Group

Commercial Finance

Human Resources

Warehousing

NEXT Sourcing

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75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RISKS AND UNCERTAINTIES

•  Target business risk appetite and oversight – as corporate risk owners, 
the executive directors are responsible for setting the risk appetite 
(subject to Board agreement) and overseeing the appropriateness of 
risk mitigation through designated governance groups. Each principal 
risk  is  also  mapped  to  one  or  more  key  operational/governance 
meetings to ensure there are no gaps in our coverage and monitoring 
of those risks.

•  Consistency – our 5x5 risk scoring matrix is used to drive consistency 
of risk assessment and quantification. Inherent risk and residual risk 
is measured, with each business risk assessed both before and after 
mitigating controls are applied.

•  Key control activities are captured – these are the control activities 
the business places reliance on to manage risk within target appetite 
and are subject to Internal Audit review and monitoring.

Evaluation of the effectiveness of risk 
management and internal control systems
The evaluation of the effectiveness of the Group’s risk management and 
internal control systems for all parts of the business has been carried 
out twice during the year. This covered all material financial, operational 
and compliance controls. The evaluation process involved the following:

•  Executive director review – the most significant corporate level risks 
of the Group, as identified by the risk management process, and their 
associated controls, were assessed in detail by the executive directors. 
The  objective  of  this  top  down  review  was  to  ensure  that  the 
appropriate  risks  had  been  accurately  captured  within  the  risk 
management  processes  described  above,  that  adequate  controls 
were in place to mitigate these risks and that their potential impact 
had  been  robustly  assessed.  The  executives  also  considered  the 
appropriateness of the principal risks identified. 

•  Audit  Committee  review  –  at  the  November  2022  meeting, 
management  presented  the  Committee  with  details  of  the  risk 
management processes, including the Risk Universe, the risk scoring 
matrix  methodology  and  the  ownership  and  oversight  of  risks. 
The Committee also considered the nature and circumstances around 
significant  risk  events  that  had  occurred  during  the  year  to  assess 
whether  they  suggested  significant  failure  or  weakness  in  internal 
controls. An  internal  financial controls matrix  summarising  the key 
processes  and  oversight  of  the  Group’s  financial  controls  was 
finance  management. 
reviewed,  with 
The Committee also satisfies itself that management’s response to 
any financial reporting or internal financial control issues identified by 
the external auditor is appropriate. 

senior 

input 

from 

•  Board review – at the January 2023 meeting, the Board undertook its 
formal review of the effectiveness of the risk management systems of 
the  Group.  Management  supported  this  review  by  presenting 
information  about  the  Group’s  risk  management  systems  and 
processes,  the  output  of  the  reviews  undertaken  by  the  Audit 
Committee and the executive directors, information about the most 
significant business risks and a summary of the type and regularity of 
key executive director led risk governance meetings, mapped to the 
principal risks. 

The  business  has  been  divided  into  20  operational  areas  for  risk 
management,  where  local  business  risks  are  identified,  assessed 
and managed.

Business  risks  are  identified  bottom  up  through  discussions  with 
operational  area  owners  and  mapped  to  components  of  our  Risk 
Universe  for  reporting  purposes.  Components  are  then  mapped  to 
executive  owned  corporate  risks,  which  in  turn  are  mapped  to  the 
principal  risks  that  may  impact  our  ability  to  achieve  our  business 
objectives. The principal risks and key business risks are also subject to 
a top down review and challenge process. 

Business risks are logged in an integrated risk management system and 
each  business  risk  has  a  named  owner.  A  standard  5x5  risk  matrix  is 
used to assess the potential impact of each risk measured in terms of 
the financial impact and the likelihood of the risk crystallising within a 
two year timeframe. The assessment considers both the inherent risk 
(before  any  mitigating  controls)  and  residual  risk  (after  mitigating 
controls are applied). 

Each  business  entity  risk  register  is  assessed  through  a  three  stage 
management sign off process: initially with the relevant business risk 
assessor  (a  senior  manager)  then  via  the  business  entity  owner 
(operational director level), and finally with the executive director who 
is  assigned  as  the  corporate  risk  owner.  The  assessment  includes 
consideration of the key controls and the resulting reduction in risk.

The  ongoing  review  and  development  of  the  Enterprise  Risk 
Management Universe and controls environment is the responsibility of 
the  Risk  Steering  Group.  The  Risk  Steering  Group  is  chaired  by  the 
Company Secretary & Legal Director and has responsibility for providing 
direction  and  support  to  the  management  of  risk  across  the  Group. 
It meets bi-monthly and its activities include:

•  Establishing  clear  governance  and  accountability  for  risk  and  any 

associated (remediation) activities.

•  Providing a point of escalation for critical or emerging risks.

•  Providing the Board and Audit Committee with sufficient information 

to enable them to discharge their risk reporting requirements.

•  Reviewing the corporate level risks, informed by the most significant 

business risks assessed across all business entities.

•  Ongoing consideration of horizon scanning, any gaps and assessment 

of significant risk events. 

•  Annual benchmarking against the published principal risks of peers, 
particularly those operating in the retail and consumer credit sectors.

The  key  features  of  our  risk  governance,  assessment  and  monitoring 
processes are:

•  Robust risk identification processes – the bottom up identification of 
risks  is  supplemented  by  top  down  review  by  executive  directors. 
The Risk Steering Group also supports the risk identification process 
by: (1) ensuring that the risks or control issues that give rise to any 
significant incidents are adequately and accurately captured in the 
Risk Universe; and (2) assisting with the assessment of emerging risks.

•  Clear risk ownership and accountability – each business risk has an 

owner and each corporate risk has an executive director owner. 

76

To  support  the  Audit  Committee  and  Board  in  discharging  their 
responsibilities, they were provided with the following information:

•  Relevant extracts regarding their responsibilities with regard to risk 
from  the  Corporate  Governance  Code,  the  FRC  Guidance  on  the 
Strategic Report and also on Risk Management, Internal Control and 
Related Financial and Business Reporting. 

•  A review of the Principal Risks identified by other comparable listed 
companies. This helps to ensure that there are no material gaps in our 
risk identification or impact assessment. 

Following the evaluation process described above, the Board is satisfied 
that  the  material  controls  have  been  operating  effectively  for  the 
financial year to January 2023 and up to and including the date of this 
Annual Report (see page 123 for further details). No significant failings 
of internal control were identified during these reviews.

The  business  will  continue  to  review  opportunities  to  develop, 
strengthen and improve the effectiveness of our risk management and 
internal  control  systems.  Planned  improvements  in  the  year  ahead 
include ensuring that key controls are documented and reviewing how 
and when they are tested. 

Climate risk
We have identified the risks posed to NEXT by climate change and how 
they might impact our business. The risks include the short to medium 
term  impacts  including  transitional  changes  (for  example,  legislation 
and  financial)  which  we  closely  monitor,  as  well  as  the  long  term 
emerging risk of climate change (for example, physical changes including 
the  increased  likelihood  of  flooding  events)  for  which  we  have 
undertaken  an  analysis  of  our  key  product  sourcing 
locations. 
Having assessed and modelled the risks, we believe that the short to 
medium term climate-related risks are not material for our business, 
although  we  recognise  that  we  will  need  to  keep  abreast  of  future 
climate change legislation as well as consumer preferences. The risks 
relating to climate change are therefore an integral part of several of our 
principal  risks,  but  are  not  currently  considered  to  be  a  separate 
principal risk of the business. 

The environmental and climate change related risks are overseen by the 
ESG Steering Group, supported by the Risk Management team and are 
reported  to  the  executives  and  ultimately  the  Board.  Further  details 
regarding NEXT’s climate risks are provided in our TCFD disclosures on 
pages 89 to 96. 

Risk appetite
Our  approach  to  risk  management  aims  to  bring  controllable  risks 
within  our  appetite  and  enable  our  decision  making  to  balance 
uncertainty against the objective of building shareholder value through 
long  term,  sustainable  returns  for  our  shareholders  and  other 
stakeholders. On page 70 we detail our core principles of doing business 
and  how  those  principles  contribute  to  managing  the  business 
objectives  within  the  Board’s  risk  appetite.  Our  financial  disciplines 
ensure that each of our business divisions make net margins that are 
sufficient  to  allow  them  to  withstand  the  inevitable  vagaries  of  any 
consumer facing business. We also ensure that we make healthy returns 
on capital employed, commensurate with the risks involved in our sector. 

Emerging risks
Identification and review of emerging risks are integrated into our risk 
review process. Emerging risks are those risks or combinations of risks 
which are often rapidly evolving for which the impact and probability of 
occurrence have not yet been fully understood and consequently the 
appropriate  mitigations  have  not  yet  been  fully  identified.  All  risk 
owners and managers within the business are challenged to consider 
emerging  risks  and  this  is  enhanced  by  formal  horizon  scans  by  the 
executive directors and the Risk Steering Group, and reviewed by the 
Audit Committee and Board. Key emerging risks that we are monitoring 
include the uncertain economic and geopolitical external environment 
and its potential impact on our business and customers (see page 48 for 
further information), and the impact of increasing focus on ESG issues, 
particularly carbon emissions reduction (see page 91). 

Black swan events
The  Audit  Committee  has  reviewed  the  way  in  which  very  large  and 
disruptive  events  would  be  managed  by  the  business.  This  review 
included looking at the learnings from the way the management team 
responded to the pandemic, the resilience of the business, the various 
liquidity levers available to it (with associated estimated quantums and 
timescales),  the  business  impact  assessment  process  and  continuity 
plans in place. A simulation exercise was successfully undertaken in the 
year to test the effectiveness of our major incident processes. 

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RISKS AND UNCERTAINTIES

Assessment of principal risks  
and uncertainties
The directors confirm that they have carried out a robust assessment of 
the  principal  risks  and  uncertainties  facing  the  Group,  including  any 
emerging risks and those that would threaten its business model, future 
performance,  solvency  or  liquidity.  Please  refer  to  the  Corporate 
Governance Report on page 117 for further details. After review, the 
Board agreed that no changes were necessary to the principal risks and 
uncertainties this year. They did, however, agree to changes to some of 
the principal risk trends, as indicated in the following pages. 

The principal risks are described below, together with an explanation of 
how they are managed or mitigated. 

The Board is committed to ensuring that the key risks are managed on 
an ongoing basis and the business operates within its risk appetite and 
took  into  consideration  the  principal  risks  of  the  business  when  it 
assessed the long term viability of the business. Although these risks all 
have the potential to affect future performance, work is undertaken to 
mitigate and manage these risks such that they should not threaten the 
overall viability of the business over the three year assessment period 
(see the viability assessment on page 83).

Risk trend

↑ Increasing

↔ Unchanged

↓ Decreasing

Link to strategy

Improving and developing our product ranges

Maximising the profitability of retail selling space

Increasing the number of profitable NEXT Online customers

Managing margins

Focusing on customer experience and satisfaction

Maintaining the Group’s financial strength

Generating and returning surplus cash to shareholders

Principal risk and description

How we manage or mitigate the risk

Business strategy development and implementation
If the Board adopts the wrong business strategy or does not 
implement  its  strategies  effectively,  our  business  may 
suffer.  The  Board,  therefore,  needs  to  understand  and 
properly manage strategic risk, taking into account specific 
retail  sector  risk  factors,  in  order  to  deliver  long  term 
growth for the benefit of NEXT’s stakeholders.

•  The Board reviews business strategy on a regular basis to determine how sales 

and profit can be maximised and business operations made more efficient.

•  The Chief Executive provides regular updates at Board meetings regarding key 

opportunities and progress of major initiatives.

•  Our International Online business, third-party LABEL business and Total Platform 

provide geographic and product diversification.

•  Our disciplined approach to sales, budgeting, stock control, investment returns 
and cost control ensures the Company continues to generate strong profits and 
cash flows.

•  The Board and senior management consider strategic risk factors, wider economic 
and industry specific trends that affect the Group’s businesses, the competitive 
position of its products and the financial structure of the Group.

•  A detailed plan to manage the business going forward and its longer term direction 
of travel exists and is clearly articulated to our stakeholders in our annual and half 
yearly reports.

•  Longer term financial scenarios for our Retail business have been prepared and 
stress  tested.  This  process  provides  a  mechanism  for  ensuring  that  business 
profitability 
is  maximised  through  efficient  allocation  of  resources  and 
management of costs.

Link to strategy

Risk trend

↔

78

 
 
 
 
 
 
Principal risk and description

How we manage or mitigate the risk

Product design and selection
Our success depends on designing and selecting products 
that customers want to buy, at appropriate price points and 
stocked in the right quantities. 

In the short term, a failure to manage this risk may result in 
surplus  stock  that  cannot  be  sold  and  may  have  to  be 
disposed of at a loss. 

Over the longer term, a failure to meet the design, quality 
and  value  expectations  of  our  customers  will  adversely 
affect the reputation of the NEXT Brand.

Link to strategy

Risk trend

↔

•  Executive  directors  and  senior  management  continually  review  the  design, 
selection and performance of NEXT product ranges and those of other brands 
sold by NEXT. 

•  LABEL  brands  (along  with  our  Beauty  business)  have  served  to  increase  the 
breadth of our Online offer far beyond NEXT’s natural design, fashion and price 
boundaries. Just as important are the numerous ways in which our own NEXT 
product ranges have been extended and diversified.

•  Executive  directors  and  senior  management  regularly  review  product  range 
trends to assess and correct any key selection or product issues. Corrections to 
significant  missed  trends  or  poorer  performing  ranges  are  targeted  for 
amendment,  with  alternative  products  being  sourced  within  six  months 
where necessary.

•  Senior  product  management  approve  quality  standards,  with  in-house  quality 

control and testing teams in place across all product areas.

•  Senior  management  regularly  review  product  recalls  and  product  safety  

related issues.

Key suppliers and supply chain management
Reliance on our supplier base to deliver products on time 
and to our quality standards is essential. Failure to do so 
may result in an inability to service customer demand or 
adversely affect NEXT’s reputation.

Changes  in  global  manufacturing  capacity,  costs  and 
logistics may impact profit margins.

Non-compliance  by  suppliers  with  the  NEXT  Code  of 
Practice  may  undermine  our 
reputation  as  a 
responsible retailer.

Link to strategy

Risk trend

↓

•  Post pandemic, there is improved product availability with reduced costs.

•  Stock availability is reviewed on an ongoing basis and appropriate action taken 

where service or delivery to customers may be negatively impacted.

•  Management continually seeks ways to develop our supplier base to reduce over-
reliance on individual suppliers and to maintain the quality and competitiveness 
of our offer. The Group’s supplier risk assessment procedures establish contingency 
plans in the event of key supplier failure.

•  Existing and new sources of product supply are developed in conjunction with 

NEXT Sourcing, external agents and/or direct suppliers.

•  We  have  Code  of  Practice  Principle  Standards  that  set  out  the  standards  we 
expect for supplier production methods, employee working conditions, quality 
control and inspection processes. 

•  Our in-house global Code of Practice team carry out regular audits of our product-
related suppliers’ operations to ensure compliance with the standards set out in 
our Code. Further details are set out on page 100.

•  We  train  relevant  employees  and  communicate  with  suppliers  regarding  our 
expectations in relation to responsible sourcing, anti-bribery, human rights and 
modern slavery. 

•  The Audit Committee receives Code of Practice updates from senior management 

during the year.

•  The Audit Committee receives modern slavery and anti-bribery training progress 
updates  together  with  whistleblowing  reports  at  each  meeting.  Significant  
matters are reported to the Board.

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RISKS AND UNCERTAINTIES

Principal risk and description

How we manage or mitigate the risk

Warehousing and distribution
Our  warehousing  and  distribution  operations  are 
fundamental to the running of the business. Risks include 
business  interruption  due  to  physical  damage,  access 
restrictions,  breakdowns, 
resourcing 
shortages, IT systems failure, inefficient and slow processes 
and third-party failures.

capacity  and 

Increasing  choice  in  the  products  NEXT  sells  has  been 
central to the development of our Online platform but the 
proliferation of unique items, along with a shift from Retail 
to  Online  sales  has  presented  our  warehouse  operations 
with significant challenges.

Link to strategy

Risk trend

↓

Business critical systems
NEXT’s  performance  depends  on  the  engagement, 
recruitment and retention of customers and on its ability to 
drive and service customer demand. There is a risk that the 
business  fails  to  adopt  and/or  maintain  efficient  use  of 
suitable software, hardware and mechanisation to provide 
both Retail and Online customers with service levels that 
meet or exceed their expectations. These systems, software 
and platforms are ever changing as technology continues 
to  evolve.  Keeping  customers  and  users  up  to  date  and 
managing the implementation and changes that come with 
the evolution of these platforms, in addition to maintenance 
of existing systems, can be challenging. 

As  detailed  in  the  Strategic  Report,  our  business  has 
increased reliance on technology and the development of 
business  ideas  within  the  Group  (such  as  Total  Platform) 
increases that reliance further.

Link to strategy

Risk trend

↔

•  Our new, boxed warehouse, Elmsall 3 has begun its phased opening to deliver 

new capacity and automation.

•  Planning processes are in place to ensure there is sufficient warehouse handling 
capacity for expected future business volumes over the short and longer terms. 

•  Service  levels,  warehouse  handling,  inbound  logistics  and  delivery  costs  are 
continually monitored to ensure goods are delivered to our warehouses, Retail 
stores and Online customers in a timely and cost-efficient manner.

•  Our warehouse leadership team meets regularly to assess the opportunities and 

risks in our warehouse and distribution network.

•  Business continuity plans and insurance are in place to mitigate the impact of 

business interruption.

•  The Board has approved and keeps under regular review an extensive warehouse 
investment programme to accommodate further Online growth and transfer in 
customer demand from Retail to Online (see page 57 for further details).

•  Continued investment in technology that supports the various component parts 

of the NEXT Online platform.

•  Continual  development  and  monitoring  of  the  performance  of  NEXT’s  UK  and 
improving  the  Online 

overseas  websites,  with  a  particular  focus  on 
customer experience.

•  A range of key trade and operational meetings keep under review the performance, 
evolution,  risks  and  opportunities  of  the  NEXT  customer  facing  systems. 
Executive directors are in attendance at each of these key meetings.

•  Market research and customer feedback are used to assess customer opinions 
and  satisfaction  levels  to  help  ensure  that  we  remain  focused  on  delivering 
excellent customer service and improve our systems to meet these needs.

•  Ongoing  monitoring  of  KPIs  and  feedback  from  website  and  call  centre 

support operations.

80

 
 
 
Principal risk and description

How we manage or mitigate the risk

Management of long term liabilities and capital expenditure
Poor  management  of  NEXT’s  longer  term  liabilities  and 
capital  expenditure  could 
long  term 
sustainability of the business. It is important to ensure that 
the  business  continues  to  be  responsive  and  flexible  to 
meet the challenges of a rapidly changing retail sector.

jeopardise  the 

•  Our  predominantly  leased  store  portfolio  is  actively  managed  by  senior 
management, with openings, refits and closures based on strict store profitability 
and cash payback criteria. 

•  We  undertake  regular  reviews  of  lease  expiry  and  break  clauses  to  identify 
opportunities  for  exit  or  renegotiation  of  commitments.  Leases  will  not  be 
automatically renewed if acceptable terms are not agreed.

Link to strategy

Risk trend

↓

•  The  Board  regularly  reviews  our  lease  commitments,  new  store  openings  and 

potential store closures.

•  We ensure that we make healthy returns on capital employed, commensurate 
with the risks involved in our sector (in practical terms this means a return of no 
less than 15% on capital invested).

•  Appropriate amortisation accounting policies reduce the risk of an unexpected 

significant write-off.

Information security, data protection, business continuity and cyber risk
The continued availability and integrity of our IT systems is 
critical  to  successful  trading.  Our  systems  must  record  
and  process  substantial  volumes  of  data  and  conduct  
quickly. 
inventory  management 
Continuous enhancement and investment are required to 
prevent obsolescence and maintain responsiveness. 

accurately 

and 

•  We  operate  an  Information  Security  and  Data  Privacy  Steering  Committee. 
Its main activities include agreement and monitoring of related key risks, activities 
and incidents. The Committee comprises of two executive directors and relevant 
senior management.

•  Significant  investment  in  systems  development  and  security  programmes  has 
continued during the year, complemented by in-house dedicated information and 
physical security resources.

The threat of unauthorised or malicious attack is an ongoing 
risk,  the  nature  of  which  is  constantly  evolving  and 
becoming increasingly sophisticated. Our brand reputation 
could be negatively impacted by cyber security breaches.

Link to strategy

Risk trend

↓

•  Systems  vulnerability  and  penetration  testing  is  carried  out  regularly  by  both 
internal and external resources to ensure that data is protected from corruption 
or unauthorised access or use.

•  Critical systems backup facilities and business continuity plans are reviewed and 

updated regularly.

•  Major 

incident  simulations  and  business  continuity  tests  are  carried 

out periodically.

•  We have reduced our cyber risk vulnerabilities through a dedicated programme of 

work with third-party support.

•  IT  risks  are  managed  through  the  application  of  internal  policies  and  change 
management  procedures,  imposing  contractual  security  requirements,  service 
level agreements on third-party suppliers, and IT capacity management.

•  All staff and contractors are required to read, accept and comply with the Group’s 
data protection and information security policies, which are kept under regular 
review and supported by training.

•  Information security and data protection risk exposures are reviewed during the 
year  by  both  the  Audit  Committee  and  the  Board;  this  informs  an  executive-
sponsored programme of continuous improvement.

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RISKS AND UNCERTAINTIES

Principal risk and description

How we manage or mitigate the risk

Financial, treasury, liquidity and credit risks
NEXT’s  ability  to  meet  its  financial  obligations  and  to 
support  the  operations  of  the  business  is  dependent  on 
having  sufficient  liquidity  over  the  short,  medium  and 
long term.

NEXT  is  reliant  on  the  availability  of  adequate  financing 
from banks and capital markets to meet its liquidity needs.

NEXT is exposed to foreign exchange risk and profits may be 
adversely  affected  by  unforeseen  moves 
in  foreign 
exchange rates.

NEXT  might  suffer  financial  loss  if  a  counterparty  with 
which  it  has  transacted  fails  and  is  unable  to  fulfil 
its contract.

NEXT is also exposed to credit risk, particularly in respect of 
our  Online  customer  receivables,  which  at  £1.3bn 
represents the largest item on the Group Balance Sheet.

Link to strategy

Risk trend

↔

•  NEXT operates a centralised Treasury Function which is responsible for managing 
liquidity, interest and foreign currency risks. It operates under a Board approved 
Treasury Policy. Approved counterparty and other limits are in place to mitigate 
NEXT’s exposure to counterparty failure. Further details of the Group’s treasury 
operations are given in Note 28 to the financial statements.

•  The  Group’s  debt  position,  available  liquidity  and  cash  flow  projections  are 
regularly monitored and reported to the Board. The Board will agree funding for 
the  Group  in  advance  of  its  requirement  to  mitigate  exposure  to  illiquid 
market conditions.

•  The Board keeps under review the cash generation levers available to it, including 
the potential quantum and timescales of initiatives to reduce debt and realise cash. 

•  NEXT  has  a  Treasury  Committee  which  includes  the  Group  Finance  Director. 
The Treasury Committee usually meets weekly to review the Group’s treasury and 
liquidity risks including foreign exchange exposures.

•  Rigorous procedures are in place with regards to our credit account customers, 
including  the  use  of  external  credit  reference  agencies  and  applying  set  risk 
criteria before acceptance. These procedures are regularly reviewed and updated.

•  Continual  monitoring  of  our  credit  customers’  payment  behaviours  and  credit  

take-up levels is in place.

•  The  Board  and  Audit  Committee  receive  regular  updates  throughout  the  year 

regarding the customer credit business.

•  Policies and training are in place for those employees and contractors working in 

the business areas. These are kept under review and updated.

•  A dedicated financial regulatory compliance and quality assurance team monitors 
compliance  and  any  changing  requirements,  working  with  external  advisers 
as required.

•  NEXT  has  identified  a  set  of  conduct  and  compliance  risks,  documented  in  a 

business risk register, with owners and associated controls.

•  Key  risk  and  control  performance  indicators  are  managed  through  a  series  of 

operational meetings and reported quarterly to the Retail Credit Board.

•  We  operate  an  Information  Security  and  Data  Privacy  Steering  Committee. 
Its main activities include agreement and monitoring of related key risks, activities 
and  incidents.  The  Committee  comprises  two  executive  directors  and  relevant 
senior management.

•  With regard to climate risks, the transitional (including regulatory requirements) 
and physical risks and opportunities presented by rising temperatures, climate-
related  policy,  and  emerging  technologies  will  be  kept  under  review  using  the 
TCFD framework. Climate risk, regulatory changes and stakeholder expectations 
are  considered  on  an  ongoing  basis  by  our  ESG  Steering  Group  and 
Audit Committee.

Legal, regulatory and ethical standards compliance
NEXT must continuously adapt to the increasingly broad, 
stringent and fast-evolving regulatory framework applicable 
to the operation of the Group’s customer credit business,  
e.g. implementation of the Consumer Duty.

With  the  growing  reliance  on  our  digital  online  and 
marketing activities, the Group could inadvertently process 
customer or employee data in a manner deemed unethical 
or unlawful.

Failure to have appropriate processes for the above in place 
could  result  in  significant  financial  penalties,  remediation 
costs,  reputational  damage  and/or  restrictions  on  our 
ability to operate. This is against a backdrop of:

•  The  changing  attitude  of  UK  consumers  toward  their 

data and how it is used.

•  Increasingly  complex  and  fast-evolving  data  protection 

law and regulation.

•  Rapid  technological  advances  delivering  an  enhanced 
ability  to  gather,  draw  insight  from  and  monetise 
personal data.

With regards to climate risk, stakeholder expectations and 
regulatory attention could develop at pace, impacting the 
rate at which the business may need to cut carbon emissions.

Link to strategy

Risk trend

↑

82

 
 
 
 
VIABILITY ASSESSMENT

Statement of viability 
The directors have assessed the prospects of the Group by reference to its current financial position, its recent and historical financial performance 
and forecasts, its business model and strategy (pages 70 to 71) and the principal risks and mitigating factors described on pages 76 to 82. In addition, 
the directors regularly review the financing position of the Group and its projected funding position and requirements.

The Group is operationally and financially strong and has a long track record of consistently generating profits and cash, which is expected to 
continue both in the short and long term. In each of the last three financial years, despite the impact of the pandemic and the enforced closure of 
its stores for significant periods the business continued to generate high levels of cash before distributions. 

The Group has maintained its net debt (excluding leases) comfortably within its available facilities with headroom of £0.5bn. One of these facilities, 
the  revolving  credit  facility  of  £450m,  expires  in  November  2024  and  the  2025  Bond  matures  during  the  period  of  the  viability  assessment. 
The Board expects to replace or renew these facilities well ahead of their maturity and, given the current investment grade credit rating of the 
business and its strong recent performance, considers it a reasonable expectation to secure a similar level of financing. The assessment of the 
viability of the Group is not, however, dependent on securing this financing. 

The Board considers that this headroom, coupled with the highly cash generative nature of the business and the available cash levers (described 
overleaf) provide a strong degree of financial resilience and flexibility.

Assessment period
The retail sector is inherently fast paced, competitive and dynamic, particularly in respect of the fashion product cycle. However, as illustrated in 
the diagram below, a wide variety of other time horizons are also relevant in the management of the business.

The directors have assessed the viability of the Group over a three year period, as they believe this strikes an appropriate balance between the 
different time horizons which are used in the business and is a reasonable period for a shareholder to expect a fashion retail business like NEXT to 
be assessed over.

Within its assessment the Board has also given consideration to the maturity profile of its existing debt facilities. In particular, a significant portion 
of the Group’s external bond debt matures in 2025 and 2026. If the Group’s current performance was maintained into 2025 and 2026, then the 
directors consider the business would have sufficient funds to repay or secure refinancing of the bonds as they mature.

1 year

2 years

3 years

4 years

6 years

10 years+

Detailed budgets  
and forecasts

Target payback 
period for  
new stores

Cash flow 
forecasts

Medium term 
financing 
considerations

Weighted 
average remaining 
lease life

Long term 
investment and 
financing 
considerations

Warehousing and logistics capacity planning

New lease commitments

Retail space planning

Share-based incentives

IT systems development

Currency hedging

Management succession planning

Pensions

ESG

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VIABILITY ASSESSMENT

Assessment of viability
Viability has been assessed by:

•  Preparation of a three year viability model, with year one based on our profit guidance for the year ending January 2024 (see page 25) of  
£795m and a cash generation, before distributions, in excess of £450m. Thereafter it assumes that the Group sales and profit remain flat with a 
decline in Retail sales being offset by growth in the Online and Finance divisions. This is considered a base case model for viability testing purposes.

•  ‘Top down’ sensitivity and stress testing is then applied to this model. This included a review of the three year cash projections which were then 
stress tested to determine the extent to which sales, and hence trading cash flows, would need to deteriorate before breaching the Group’s 
facilities or financial covenants. This was both before and after anticipated shareholder distributions, and assuming that any bank facilities which 
expire during the period are not replaced. The current facilities of the Group include a revolving credit facility of £450m and it has financial 
covenants across its debt relating to interest cover, gearing and an EBIT to debt ratio.

•  This testing indicated that the business could withstand a sustained decline in sales, against its base case, across the entire business, of more than 
20% over a 12 month period and still remain within its existing financing facilities and covenants. This assessment did not require the business 
to seek any additional or new external financing.

•  Specific consideration was also given to the impact caused by a “black swan” event which results in a significant and sustained disruption to the 
business. This scenario modelled the impact of the total closure of the business for two months followed by a gradual recovery in sales over a six 
month period. In this scenario, the business was able to remain within its finance facilities and covenants through the use of mitigating actions, 
including the sale of shares in the ESOT and the deferral of non-essential capital expenditure.

•  Considering the likelihood and impact of severe but plausible scenarios in relation to each of the principal risks as described on pages 76 to 82. 
These principal risks were assessed, both individually and collectively, taking into consideration a broad range of mitigating actions and cash 
levers that might be utilised in particular situations. These mitigating actions, some of which the Group used during the COVID pandemic, include 
a mix of cost saving measures (such as a deferral of capital expenditure and cancellation of stock purchases) and the ability to realise additional 
cash inflows from financing or other initiatives (such as the sale of ESOT shares or assets). Whilst all the principal risks have the potential to affect 
future performance, none of them are considered likely either individually or collectively to give rise to a trading deterioration of the magnitude 
indicated by the stress testing and to threaten the viability of the business over the three year assessment period.

Viability statement
Based on this review, the directors confirm that they have a reasonable expectation that the Group will continue to meet its liabilities as they fall 
due over the three year period. 

84

CORPORATE RESPONSIBILITY

Contents

Environment

Our People

Our Suppliers

page 86

Our Customers and Products

page 98

Community

page 100

Human Rights and Modern Slavery

page 103

page 104

page 105

What being a responsible business  
means to us
As  an  international  fashion,  homeware  and  beauty  business,  what 
we do and how we do it has an impact on the people and the world 
around us. Our stakeholder relationships are key to our success and 
inform our decision making on Environmental, Social and Governance 
(ESG) matters, now a widely recognised term for what we have always 
valued – doing the right thing. 

Whilst ESG reporting frameworks continue to evolve, we are also making 
progress towards the various targets we set ourselves in relation to more 
sustainable practices with regard to people and the planet. Behind the 
scenes a great deal of work is underway to set solid foundations for a 
realistic and achievable transition plan to reach Net Zero.

Global issues such as responsible sourcing, human rights and climate 
change remain key areas of focus. Within this report you can read about:

•  Our  disclosures  under  the  Task  Force  on  Climate-related  Financial 
Disclosures  (TCFD)  and  the  Sustainability  Accounting  Standards 
Board (SASB).

Our principles
The  principles  underpinning  our  aim  to  do  business  responsibly  are 
unchanged; we seek always to:

•  Deliver value to our customers.

•  Act in an ethical manner.

•  Recognise, respect and protect human rights.

•  Develop  positive 
business partners.

relationships  with  our 

suppliers  and 

•  Recruit and retain high integrity employees.

•  Take responsibility for our impact on the environment.

•  Provide 

support 

through 

donations 

to 

charities 

and 

community organisations. 

Our  business  activities  impact  a  wide  range  of  stakeholders  and  we 
strive to make this impact a positive one. Our purpose is to provide our 
customers  with  beautifully  designed,  excellent  quality  products;  these 
products need to be well made, functional, safe and responsibly sourced 
in a way which respects the environment and the people and animals 
within our supply chain.

•  Our  progress  towards  a  number  of  our  environmental  strategic 
goals,  such  as  our  Responsible  Sourcing  Strategy,  which  aims  to 
source 100% of our main raw materials through known, responsible 
or certified routes by 2025. 

We  continue  to  implement  the  United  Nations  Guiding  Principles  on 
Business and Human Rights and align our work with the United Nations 
Sustainable Development Goals (SDGs) that are most relevant to our 
business operations and products.

•  The  progress  we  have  made  towards  our  Science  Based  Target 
Initiative (SBTi) approved carbon emission reductions for Scope 1, 
2 and Scope 3.

•  The  range  of  commitments  and  initiatives  we  are  working  on  to 

improve the wellbeing of our people.

•  Our  progress  on  waste,  packaging  and  recycling  throughout 

the business. 

•  The  activities  of  our  internal  Code  of  Practice  (COP)  team,  who 
continue to work with our suppliers worldwide to meet appropriate 
labour standards.

As always, the safety and wellbeing of our colleagues is always our top 
priority.  During  the  year,  we  continued  to  increase  resources  on  our 
wellbeing website for employees, as well as running face to face chat 
sessions with our mental health first aiders and holding a winter wellness 
festival to support a wide range of wellbeing events and activities.

More information can be found in the Group’s Corporate Responsibility 
Report which is published on our corporate website at nextplc.co.uk.

The following pages describe how we uphold our principles in relation 
to our stakeholders and the work we are doing to reach our SDGs.

Amanda James 
Group Finance Director

29 March 2023

We are a member of several leading forums, where we collaborate with 
others to adopt more sustainable ways of working. These include:

The ZDHC Foundation

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85

 
 
 
CORPORATE RESPONSIBILITY

E N V I R O N M E N T

Our environmental reporting comprises a number of sections:

Our Commitment

Greenhouse gas emissions – SECR

Carbon emissions calculations

Carbon footprint – including Scope 3

TCFD

 Governance

 Strategy

 Risk Management

 Metrics and Targets

SASB

page 86

page 86

page 87

page 88

page 89

page 89

page 91

page 93

page 94

page 97

Our commitment
We are committed to minimising our environmental impact by reducing 
the carbon intensity of our activities and the natural resources we use.

Rankings
Our  efforts  around  ESG  are 
external benchmarks:

reflected 

in 

the 

following 

•  Constituent of the FTSE4Good Index.

•  Sustainalytics: 15.7 risk rating (low risk), ranked 125 out of 493 in our 

industry (retail).

•  MSCI: ESG rating AA (Leader).

•  CDP: Climate change: B, Forests: B-, Water security: B.

Greenhouse gas emissions – Streamlined Energy and Carbon Reporting (SECR)
In accordance with the disclosure requirements for listed companies under the Companies Act 2006, the table below shows the Group’s SECR 
disclosure across Scope 1 and 2 together with an appropriate intensity metric and our total energy use of gas, electricity and other fuels during the 
financial year. The reported emissions data includes NEXT plc and its wholly owned subsidiaries only.

Greenhouse Gas (GHG) Emissions1

Unit

Scope 12

Scope 2 – Location Based3

Scope 2 – Market Based4

tonnes CO2e

tonnes CO2e

tonnes CO2e

Total Scope 1 & 2 Location Based 

tonnes CO2e

Total Scope 1 & 2 Market Based 

tonnes CO2e

2023

UK

42,170

39,085

1,443

81,255

43,613

Global

43,165 A

43,323 A

5,638 A

86,488 A

48,803 A

2022

UK

41,832

42,229

1,274

84,061

43,106

Global

42,616 

47,334

6,379

89,950

48,995

Energy consumption5 

Electricity Purchased

Renewable Electricity Generated

Natural Gas

Gas Oil

Diesel

Petrol (including plug-in hybrid)

LPG

Total Energy Consumption

Intensity metric6 

kWh

kWh

kWh

kWh

kWh

kWh

kWh

kWh

202,113,133

209,139,917

200,219,142

208,580,301

5,369,622

5,369,622

42,609,114

42,784,844

1,418,671

1,418,671

1,592,402

54,217,977

2,146,797

1,592,402

54,675,195

2,146,797

135,689,785

137,171,470

127,356,106

127,798,783

3,671,175

–

3,909,360

282,823

3,116,535

–

3,305,531

371,036

390,871,500

400,076,707 A

388,648,959

398,470,045

Location Based               tonnes of CO2e/total sales (£m)

Market Based                 tonnes of CO2e/total sales (£m)

15

8

16 A

9 A

17

9

19 

10

1.  The methodology used to calculate our emissions is set out in our Reporting Principles and Criteria which can be found on our corporate website at nextplc.co.uk.

2.  Scope 1 being emissions from combustion of fuel and refrigerant gas losses.

86

3.  Scope 2 being electricity (from location based calculations), heat, steam and cooling purchased for the Group’s own use.

4.  The calculation of market based emissions is based on our energy suppliers fulfilling their contractual obligations under the terms of renewable tariffs to back all energy supplied to all 

of its customers on such tariffs by Renewable Energy Guarantees of Origin (REGOs). We have no oversight over that process.

5.  Energy from electricity, natural gas, gas oil, transport fuel and LPG have been included. We have used the conversion factors published in 2022 Defra GHG conversion factors for 

company reporting to convert from passenger miles in company-owned vehicles to kWh.

6.  We use tonnes of CO2e/Total Sales (£m) sales as our intensity metric with sales of £5.4bn. Our intensity metric has reduced year-on-year as a result of both energy efficiency initiatives 

and an increase in our total sales.

A     Pricewaterhouse Coopers LLP (‘PwC’) have performed an Independent Limited Assurance engagement on selected balances for the year ended 28 January 2023, shown with the 
symbol  A , in accordance with the International Standard on Assurance Engagements 3000 (Revised) ‘Assurance Engagements other than Audits or Reviews of Historical Financial 
Information’ and International Standard on Assurance Engagements 3410 ‘Assurance engagements on greenhouse gas statements’, issued by the International Auditing and Assurance 
Standards Board. The Independent Limited Assurance Report can be found on our corporate website at nextplc.co.uk along with our 2023 Reporting Principles and Criteria, the basis 
on which the KPIs are calculated and on which the limited assurance is given, at nextplc.co.uk/corporate-responsibility/a-summary-of-our-approach.

   Restated from prior year due to improved data availability and a further breakdown between purchased and generated electricity.

Energy consumption data is captured through monthly bills showing actual or estimated consumption. We continue to look for ways to improve 
energy efficiency as this reduces both carbon emissions and costs for our business. We actively track and review energy performance via a central 
data collection facility to ensure our properties are operating efficiently. The following initiatives were undertaken during the year:

•  Continued to invest in high efficiency LED lighting which are now in 55% of our retail stores. These reduced our lighting energy consumption by 
around 75% in comparison to the lighting replaced. The LED lighting solutions are fitted in new stores as standard. During the year we plan to 
refit 100 stores, and aim to have the balance of stores’ lighting replaced in 2024/25.

•  Solar panel installation is complete at our Elmsall 3 warehouse. The renewable electricity generated in the year increased by 3.78m KwH relative 

to 2021/22.

•  Maintained our Energy Forums, working closely with our energy provider and other parties to actively identify opportunities in energy efficiency 
measures and technology to help reduce our environmental impact and deliver savings for the business. This included looking at Power Purchase 
Agreements for longer term commitment to renewable energy usage.

Renewable energy
NEXT is a signatory to the RE100 initiative and has committed to using 100% renewable energy by 2030. Our UK and Eire operations have been run 
using 100% renewable energy since April 2017 and we continue to work towards achieving this target in our direct operations overseas.

Carbon emissions calculations
Last year was our first year reporting our non-assured Scope 3 emissions, since then, data sources have increased and our ability to differentiate on 
a more granular level has improved our accuracy. This year we have been working to make our process for calculating emissions more efficient and 
scalable. This was necessary as, over time, our product ranges and the materials used increased in number and complexity.  

During that work we identified an error in our calculation method where we had been double counting the weight of some items leading to both a 
higher Scope 3 baseline and higher calculated figures since that baseline was established. This error had no impact on our Scope 1 , Scope 2 and in 
relation to Scope 3, business travel, downstream transportation and distribution and waste generated in operations, data.

We have also improved our methodology for calculating emissions. The overall impact of the double counting and improved methodology is that we 
believe our baseline for Scope 3 is 25% lower than initially calculated and our Scope 3 emissions for 2022 were 30% lower than previously calculated.

The journey to reduce the carbon intensity of NEXT has also been more successful than previously understood. From our baseline 2019/20 figures 
to January 2022 we improved by 22% and at the end of this financial year in January 2023 that figure had further improved to a total reduction of 
30% against our restated 2019/20 baseline.

The figures in the SECR table on page 86, the GHG emissions table on page 88 and the metrics and targets table on page 94 use our improved 
calculation methods. Where necessary we have restated prior year figures for an accurate reflection of our progress. Where a number has been 
restated, it is marked with the symbol 

.

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CORPORATE RESPONSIBILITY

Carbon footprint – including Scope 3 
Due to the nature of our business, most of our carbon footprint falls outside of our direct control and is reported under our Scope 3 emissions. 
Our Scope 3 total emissions disclosure (CO2e) covers the complete lifecycle of all the products we sell, including branded items sold through 
LABEL and Total Platform. This extends from the production of raw materials through to the manufacture, transport, how our customers use and 
care for them and the eventual end of life treatment of the products we sell. The emissions have been estimated in line with the GHG Protocol 
Corporate Accounting and Reporting Standard and are based on a combination of internal data coupled with the best available public sources on 
CO2 emissions factors using conservative assumptions.

Our total Scope 3 emissions are reported in the table below, together with our Scope 1 and 2 (location based) emissions. Our carbon reduction 
targets are set out on page 94.

Greenhouse Gas (GHG) Emissions1

2023 Tonnes

2022 Tonnes

Scope 1

Scope 2 – Location Based

Scope 3

Total Carbon

Scope 1

Gas Heating (stores, offices, warehouses)

NEXT Owned Distribution Vehicles

NEXT Owned Cars

Building (diesel, oil, refrigerant gases)

Machinery (LPG)

Scope 2

NEXT Group Energy Consumption

Scope 3

Purchased Goods and Services

Use of Sold Products

Upstream Transportation and Distribution

Downstream Transportation and Distribution

Employee Commuting

Fuel and Energy Related Activities

End of Life Treatment of Sold Products

Capital Goods

Business Travel

Waste Generated in Operations

43,165

43,323

2,119,736

2,206,224

7,810

32,054

1,450

1,789

61

43,323

1,316,108

559,223

81,087

65,813

20,933

26,811

19,268

23,576

5,428

1,489

42,616

47,334

2,102,748

2,192,698

10,014

29,881

1,490

1,231

80

47,334

1,299,030

528,952

108,947

71,585

20,336

26,384

19,748

24,951

1,533

1,283

1. The methodology used to calculate our emissions is set out in our Reporting Principles and Criteria which can be found on our corporate website at nextplc.co.uk.

 Restated from prior year due to improved data availability.

Var %

1.3%

-8.5%

0.8%

0.6%

-22.0%

7.3%

-2.7%

45.4%

-24.2%

-8.5%

1.3%

5.7%

-25.6%

-8.1%

1.6%

-5.5%

-2.4%

-5.5%

254.1%

16.1%

88

Task Force on Climate-Related Financial Disclosures (TCFD)

Index of TCFD recommended disclosures

1. Governance
a)  Describe the board’s oversight of climate-related risks and opportunities
b)  Describe management’s role in assessing and managing climate-related risks and opportunities

2. Strategy
a)  Describe the climate-related risks and opportunities the organisation has identified over the short, medium, and long term
b)  Describe the impact of climate-related risks and opportunities on the organisation’s businesses, strategy, and financial planning
c)  Describe the resilience of the organisation’s strategy, taking into consideration different climate-related scenarios, including a 2°C 

or lower scenario

3. Risk Management
a)  Describe the organisation’s processes for identifying and assessing climate-related risks
b)  Describe the organisation’s processes for managing climate-related risks
c)  Describe how processes for identifying, assessing, and managing climate-related risks are integrated into the organisation’s 

overall risk management

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page 89
page 90

page 91
page 91
page 92

page 93
page 93
page 93

4. Metrics and Targets
a)  Disclose the metrics used by the organisation to assess climate-related risks and opportunities in line with its strategy and risk 

page 94 

management process

b)  Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related risks
c)  Describe the targets used by the organisation to manage climate-related risks and opportunities and performance against targets

page 94
page 94

NEXT recognises that climate change poses challenges for our business 
and  supply  chain.  We  are  looking  at  the  ways  in  which  we  can  best 
support  the  Paris  Agreement  on  climate  to  limit  the  rise  in  global 
temperatures  to  well  below  2⁰C.  Accurate  and  relevant  disclosures 
are  essential  to  demonstrate  progress  and  ensure  stakeholder 
accountability. Whilst reporting frameworks surrounding sustainability 
are  still  being  developed  and  are  evolving,  reporting  helps  us  set  a 
baseline from which appropriate and meaningful actions can be taken.

climate-related  disclosures  are 

Statement of compliance
the 
NEXT’s 
recommendations  and  recommended  disclosures  of  the  TCFD,  and 
in  compliance  with  the  requirements  of  LR  9.8.6R  (UK  Listing  Rules). 
These disclosures set out how NEXT incorporates climate-related risks 
and  opportunities  into  governance,  strategy,  risk  management,  what 
we are doing to reduce our environmental impact and our key metrics 
and targets.

consistent  with 

1. Governance – Disclose the organisation’s governance around climate-related risks and opportunities
Our  governance  structure  around  ESG-related  activities  is  relatively  simple.  This  allows  emerging  issues  and  matters  for  decisions  to  be 
escalated quickly.

a) Describe the Board’s oversight of climate-related risks and opportunities

BOARD
• Has delegated oversight of ESG  
matters to the Audit Committee.

• Is updated after each Committee meeting.

GROUP FINANCE DIRECTOR
• Executive sponsor of ESG matters.

• Receives updates on ESG matters throughout  
the year from key stakeholders.

REMUNERATION 
COMMITTEE
• Considers if and how ESG metrics 
should be included in variable pay 
arrangements of executive directors, 
see page 135.

AUDIT COMMITTEE
• Considers ESG risks (including 
materiality), opportunities and any  
impact on financial statements.

• Monitors progress against goals/targets 
and adherence to sustainability principles.

• Receives an ESG report from the 
business at each meeting.

• Makes recommendations on all  
ESG matters to the Board.

ESG STEERING GROUP
• Meets quarterly, focusing on  
ESG targets, responsible business 
activity, reporting and calibrating  
ESG performance against peers.

• Chaired by the Company Secretary 
and attended by Product teams and 
Heads of Supplier Ethical Compliance 
and Product Legislation and 
Sustainable Development.

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CORPORATE RESPONSIBILITY

The  Board  has  delegated  primary  oversight  of  ESG  activities  to  the 
Audit Committee. It decided this was appropriate given the increasing 
focus  on  the  potential  risks  and  financial  impacts  associated  with 
climate change. ESG is a standing agenda item at each Audit Committee 
meeting and the Committee’s remit includes:

•  Monitoring progress against climate-related goals and targets.

•  Overseeing the Company’s ESG risks and opportunities.

•  Keeping under review the materiality of climate-related risk and its 

impact on the financial statements.

•  Monitoring adherence to externally applicable sustainability codes 

and principles.

Wider governance arrangements
There  are  wider  governance  arrangements  in  place  to  support  the 
Audit  Committee  and  the  Board  in  discharging  their  responsibilities. 
These include:

•  The Nomination Committee is responsible for  ensuring the  Board 
has  appropriate  knowledge  and  expertise  to  assess  the  climate-
related issues NEXT face in the short, medium and longer term;

•  The  Remuneration  Committee  considers  whether  the  inclusion  of 
ESG-related targets should be included in pay arrangements. While a 
specific ESG metric is not included in targets for performance related 
pay for executive directors, the Remuneration Committee reserves 
the discretion to reduce variable pay in certain circumstances which 
could be evoked if any material ESG failure came to light.

•  An  ESG  Steering  Group  meets  quarterly  to  oversee  our  ESG 
workstreams, targets and emerging ESG risks. Climate-related issues 
are central to the ESG matters the Steering Group considers.

The  Steering  Group  is  chaired  by  the  Company  Secretary  &  Legal 
Director.  It  is  cross-functional;  members  include  senior  management 
from  the  Central  Finance  and  Product  teams  as  well  as  the  Head  of 
Supplier  Ethical  Compliance  and  the  Head  of  Product  Legislation  & 
Sustainable Development.

The Group Finance Director, Amanda James, is the executive sponsor of 
ESG activities and directs the activities of the Steering Group. She meets 
regularly with the key members of the Steering Group, receives regular 
updates throughout the year and is present at Audit Committee and 
Board  meetings  to  discuss  ESG  matters  that  arise.  The  Committee 
updates the Board and makes recommendations as appropriate. 

ESG STRATEGY
Meet business objectives whilst ensuring we “do the right thing” 
on Environmental, Social and Governance matters.

ESG TARGETS 

Underpinning the  
commitment  
to do the right thing  
with transparent,  
challenging but 
achievable targets.

RESPONSIBLE 
BUSINESS ACTIVITY
Prioritising, engaging and 
supporting the business  
to move forward  
initiatives that assist in  
meeting our targets.

REPORTING 

Internal and external  
reporting to measure  
progress and provide a  
level of accountability  
on our actions.

CALIBRATING 
AND ADJUSTING
Taking regular stock of  
how we are performing  
against our peers and  
ensuring we are positioned 
where we want to be and 
where our stakeholders  
would expect us to be.

b) Describe management’s role in assessing and 
managing climate-related risks and opportunities.
Senior management are responsible for managing on a day-to-day basis 
the  climate-related  risks  and  opportunities  of  the  business.  In  2021 
NEXT  engaged  an  external  climate  risk  consulting  firm  to  help  us 
undertake a gap analysis against TCFD recommendations, complete a 
climate opportunity and risk assessment, quantify the financial impacts 
of  those  risks  and  opportunities  and  conduct  a  scenario  analysis  of 
business resilience under a range of climate scenarios. We explain more 
about the risks and opportunities on page 91 and our findings of the 
scenario analysis on page 92. We intend to repeat that gap analysis and 
risk assessment in the 2024/25 financial year.

Climate-related  risks  are  assessed  as  part  of  our  overarching  risk 
management framework; for further information please see page 77.

Senior management hold quarterly calls with the Company’s broker to 
obtain market updates and stay informed of the views of institutional 
shareholders  on  ESG  matters,  as  well  as  regularly  engaging  directly 
with  shareholders,  banks,  credit  rating  agencies  and  proxy  advisors. 
During  the  year,  we  engaged  directly  with  many  of  our  shareholders 
specifically  to  discuss  ESG  matters,  such  as  carbon  emissions  and 
responsible sourcing. 

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2. Strategy – disclose the actual and potential impacts of climate-related risks and opportunities 
on the organisation’s businesses, strategy, and financial planning where such information 
is material

a) Describe the climate-related risks and opportunities 
the organisation has identified over the short, medium 
and long term. 
During our initial review, we considered the transitional and physical risks 
and  opportunities  presented  by  rising  temperatures,  climate-related 
policy and emerging technologies and agreed on the methodology for 
assessing and quantifying financial impacts.

Physical  risks  arise  out  of  the  physical  aspects  of  climate  change,  for 
example  extreme  weather  events  or  global  temperature  increase. 
Market  risks  refer  to  changes  in  demand  of  certain  products  and 
commodities due to climate change. Transition risks are those which 
arise  from  the  transition  to  a  lower-carbon  economy,  such  as  policy 
changes.  For  the  purposes  of  our  assessment,  the  time  horizons  we 
used were as follows:

During  the  year  we  have  continued  to  participate  in  industry-wide 
initiatives,  such  as  the  British  Retail  Consortium’s  Climate  Action 
Roadmap  and  Textiles  2030.  These  forums  have  enabled  us  to  share 
learnings  as  well  as  contribute  to  the  development  of  metrics  and 
measurement  of  improvement  actions  across  the  supply  chain;  for 
example,  our  active  role  in  the  Textiles  2030  Metrics  Working  and 
Advisory  groups.  In  addition,  we  have  begun  collecting  data  from 
our  supply  chain  using  the  Higg  Index,  and  have  started  to  use  this 
information to identify our biggest risks and opportunities.

Physical: It is through playing our part in reducing the carbon intensity 
of  our  operations,  that  we  will  in  turn  reduce  the  physical  climate-
related  risks  that  impact  our  business.  Our  diverse  sourcing  routes 
and product suppliers can also be a mitigating factor against physical 
climate-related risks.

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•  Short term: present day to 2025.

•  Medium term: from 2025 to 2030.

•  Long term: from 2030 to 2040. 

The  risks  identified  during  our  analysis  are  more  likely  to  present 
themselves in the medium or long term. Having assessed and modelled 
the  risks,  we  believe  that  there  is  no  material  financial  risk  or  threat 
to our business model in the short term. In this context, materiality, in 
terms of potential impact, is the threshold at which we believe a risk 
becomes sufficiently important to our investors and other stakeholders 
that it should be publicly reported. We will continue to review this as we 
develop our transition plan towards net zero.

The  risk  management  recommendations  arising  from  our  climate 
change scenario analysis (further details on page 93) were:

Policy/Regulation: It is likely that increased policy and regulation will 
have  the  most  significant  financial  impact  on  NEXT  over  the  longer 
term.  Incoming  regulation  and  requirements  such  as  digital  product 
passports,  corporate  net  zero  and  transition  plans  and  Taskforce  on 
Nature-related Financial Disclosures are expected to come into force in 
the next two to five years. We are already considering the investment 
required to meet our future obligations.

The majority of NEXT’s exposure to the impact of increased policy and 
regulation and the area where greater understanding is being developed 
is  in  our  supply  chain,  so  continuing  our  supply  chain  mapping  and 
engagement through the Higg Index is key to identifying and reducing 
our  exposure.  We  are  members  of  the  Sustainable  Apparel  Coalition 
and this membership gives us access to a range of tools to support the 
standardised  measurement  of  sustainability  from  our  supply  chain, 
using  the  Higg  Index.  The  most  significant  thing  the  business  can  do 
to reduce exposure to this risk is to reduce the carbon intensity of its 
supply chain and operations.

Market: Climate change is expected to impact the supply and demand 
for  certain  commodities,  products  and  services.  NEXT  continues  to 
mitigate  this  risk  by  continuing  to  maintain  balanced  and  diverse 
sourcing routes and product suppliers. 

b) Describe the impact of climate-related risks and 
opportunities on the organisation’s businesses, strategy 
and financial planning.

Risks
We  have  considered  the  potential  for  the  financial  statements  to  be 
impacted by climate change, with a particular focus on long term assets. 
Of the assets on our balance sheet which might be considered to be 
at  risk  from  climate  change,  the  majority  of  our  plant,  property  and 
equipment are warehouses, retail stores, plant and machinery and shop 
fittings in the UK. These assets have a useful remaining life of less than 
10  years  other  than  the  leases  on  our  Head  Office  and  warehouses. 
These assets are not considered to be at material risk of any physical 
impacts or transitional risks arising from climate change.

Even though there is uncertainty around the time horizon over which 
climate risks will materialise, stakeholder expectations and regulatory 
attention  could  develop  at  pace,  impacting  the  rate  at  which  the 
business may need to cut carbon emissions. We recognise that we will 
need  to  keep  abreast  of  future  climate  change  legislation  as  well  as 
consumer preferences. The retail sector is faster paced than many and 
there are likely to be changes in the way retailers do business in the next 
few years. However, we have a strong track record of evolving at pace 
and we are confident that we can react accordingly.

Industry trends can create shorter term risks and opportunities, as was 
evident during the pandemic, the current cost of living challenges and 
in response to the conflict in Ukraine.

Opportunities
We  are  considering  the  following  opportunities  in  the  medium  to 
long term: 

•  Reduced  energy  spend  through  energy-saving  measures  which 

incorporate renewable energy.

•  ESG related financing.

•  Customer product donation schemes.

•  To be seen as a climate conscious clothing producer.

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CORPORATE RESPONSIBILITY

c) Describe the resilience of the organisation’s strategy, taking into consideration different climate-related 
scenarios, including a 2oC or lower scenario.

Our climate change scenario analysis
To  further  understand  and  explore  how  potential  climate  risks  and 
opportunities could evolve and impact our business over the medium 
to  longer  term,  the  TCFD  recommends  undertaking  climate  scenario 
analysis, which we carried out in 2021.

Climate  scenarios  are  hypothetical  plausible  future  states  under 
different levels of global warming and states of transition to a low carbon 
world. They provide a forward looking view of how different types of 
climate-related  risks  and  opportunities  may  impact  an  organisation. 
There are a number of scenarios that have been developed by scientific 
organisations which are publicly available and widely used within TCFD 
scenario analysis.

Scenarios and timeframes assessed
The TCFD specifically recommends that organisations consider a set of 
scenarios, including a ‘2°C or lower scenario’ in line with the 2015 Paris 
Agreement.  This  low  carbon  scenario  is  centred  on  ‘transition’  risks 
and looks at the rapid changes, such as policy, technology, market and 
reputational risks, that will be needed to cut emissions in line with the 
Paris Agreement. The scenario analysis should also consider ‘physical’ 
risks,  such  as  temperature  rise,  sea  level  rise,  and  changes  to  the 
frequency and severity of extreme weather events, including droughts 
and storms. This is most relevant to our supply chain, the majority of 
which is based in Asia.

We examined three climate scenarios against two timeframes for the 
purposes of our analysis. The time frames we selected were to 2030 
and 2040, to align with our long term planning horizons and with the 
British Retail Consortium commitment to net zero by 2040. 

The three scenarios we considered were as follows:

Scenario

Description

Reference data1 used in analysis

Late transition

Sudden shift towards low carbon economy with governments making dramatic 
policy  interventions  to  make  up  for  a  late  start.  Global  average  temperature 
increase to be kept within 2°C by 2100.

Scenario based: UNFCCC’s SSP1/ 
UNFCCC’s SSP2 
Physical risk scenario: RCP 2.6

Early transition

Gradual and deliberate shift towards a low carbon economy with the outcome 
of successfully limiting global average temperature increase within 2°C by 2100.

Scenario based: UNFCCC’s SSP1  
Physical risk scenario: RCP 2.6

Hothouse world

Continuation of current projection of carbon emissions without any significant 
abatement or mitigation. Likely to result in average global temperature increase 
of >4°C.

Scenario based: UNFCCC’s SSPs 2-5 w 
Physical risk scenario: RCP8.5

1. The reference data refers to existing published scenarios in relation to socioeconomic data and climate projections that we have used to base our forward looking scenarios on.

As NEXT grows and changes, and the reference data evolves, we intend to periodically review the scenarios and timeframes we choose to apply 
in our analysis and refine them as needed. Our next review is scheduled for 2024/25 by which time we expect to see enough change to make the 
next scenario analysis meaningful.

Overview of our findings

The headline implications for the resilience of our business, as summarised by reference to our scenarios, are:

Scenario

Description

Late transition

Most impactful scenario, driven by the potential for the introduction of the most severe forms of carbon taxation.

Early transition 

In this scenario, the impact from the introduction of carbon taxation is still significant but carbon prices are predicted to stay 
at lower levels. Therefore, this is the middle impact scenario.

Hothouse world

This is the least impactful analysis, however, it is acknowledged that this is in part due to the physical impacts under this 
scenario not being severe until post-2050 in the hothouse world scenario.

The analysis suggests that NEXT is most exposed to transition risk up to 2040. This is due to:

•  The potential for significant exposure to Scope 3 emissions costs.

•  The ability to manage physical risks to the supply chain via a diverse supplier base and agile procurement practices. NEXT already has this ability, 

therefore it does not require any investment or changes in approach.

92

The scenario analysis has confirmed that our mitigation actions to 2040 should focus on transitional risks, and critically on the reduction of 
carbon and environmental impacts on which NEXT may be taxed or regulated. The impacts of the physical risks under all scenarios are relatively 
modest under both time horizons.

Type of risk

Risk

Potential impact

Mitigation/Business response 

Transition

Increased regulation 
on product 
composition or mix

Increase in the raw material costs across 
the core fabrics we use.

We  already  closely  monitor  the  implementation  of  any 
policies  related  to  products  to  ensure  we  comply  with 
appropriate safety regulations. We will continue to monitor 
product  legislation  policies  with  a  view  to  identifying 
potential direct operating costs of the business that relate 
to climate change.

Transition 
and Market

Introduction of 
climate sanctions

Tax levied on imports from countries with 
a less environmentally friendly regime.

Balanced  sourcing  of  product  suppliers  should  reduce 
exposure to this risk.

Transition

Increased pricing 
of greenhouse 
gas emissions

Physical

Increasing extreme 
weather events 
affecting suppliers’ 
operations

Failure  to  comply  with  regulations  to 
reduce our environmental footprint.

Factories located in low-lying areas could 
be at risk of flooding. A severe weather 
event  could  lead  to  supply  disruption 
and  loss  of  materials  in  the  short  term 
and  increased  insurance  costs  over  the 
long term.

Physical

Severe crop failure in 
cotton supply chain

A  severe  adverse  weather  event  could 
cause widespread crop failure. This could 
lead to supply disruption, increased raw 
material  prices,  and  a  decrease  in  the 
quality of products in the short term.

Pay  attention  to  any  future  policy  proposed  which  may 
increase  direct  operating  costs  of  the  business  through 
carbon  taxes.  Working  to  achieve  the  climate  goals  will 
reduce any cost risks.

NEXT Sourcing, our overseas sourcing operation, undertook 
an environmental impact assessment for supplier factories 
in  China,  Bangladesh  and  India  to  model  the  potential 
impact of flooding. It was noted that the Bangladesh floods 
in 2004, which covered two thirds of the country, primarily 
impacted regions in which NEXT Sourcing had no presence. 
Assuming  that  future  floods  impacted  the  same  regions, 
it  is  considered  that  there  would  be  little  production  risk 
but  likely  delays  in  getting  product  to  ports  for  onward 
transportation. The key mitigation would be to send critical 
stock  by  air  freight  where  necessary.  The  financial  impact 
of  doing  so  would  be  immaterial.  The  potential  increase 
in  costs  to  insure  buildings  in  those  areas  or  move  them 
altogether is a long term risk.

In  addition  to  NEXT  Sourcing,  we  source  from  a  number 
of  suppliers  which  provides  us  with  a  diversity  across 
different geographies.

In order to have a significant impact on the business, there 
would  need  to  be  a  significant  systemic  global  failure  of 
crops. Mitigations would include passing on the increased 
cost to the consumer or blending materials together.

3. Risk Management – Describe how the organisation identifies, assesses and manages 
climate-related risks.

a) Describe the organisation’s processes for identifying 
and assessing climate-related risks.
Climate-related risks are embedded within our overall integrated risk 
management  framework  and  any  risks  identified  are  subject  to  the 
same process and managed in line with all other risks. For further detail 
on our risk management framework and processes please see pages 
74 to 77.

b) Describe the organisation’s processes for managing 
climate-related risks.
Senior  management  conduct  formal  assessments  of  the  key  risks 
relevant to their areas of responsibility twice a year. Climate is discussed 
as part of that process but is not currently a material matter in respect 
of any risk identified.

c) Describe how processes for identifying, assessing and 
managing climate-related risks are integrated into the 
organisation’s overall risk management.
The  Audit  Committee,  under  delegated  authority  from  the  Board,  is 
accountable for overseeing the effectiveness of our risk management 
process,  including  identification  of  the  principal  and  emerging  risks. 
Our  ESG  Steering  Group  supports  this  process  and  helps  to  identify, 
monitor and assess current and emerging climate risks and report these 
to the Audit Committee. Valuable input is received from the Head of 
Product  Legislation  and  Sustainable  Development  who  is  a  member 
of  the  ESG  Steering  Group.  The  output  of  all  climate-related  risk 
assessments is considered by the Board when they assess the principal 
risks of the business and is also used to direct focus to our ESG work.

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Responsible Sourcing 
Strategy 20251

Reduce Scope 1 & 
2 absolute carbon 
emissions by 55%

Reduce Scope 3 carbon 
emissions by 40%2

Divert more than 95% 
of operational waste 
from landfill

CORPORATE RESPONSIBILITY

4. Metrics and Targets – Disclose the metrics and targets used to assess and manage relevant 
climate-related risks and opportunities where such information is material.

a) Disclose the metrics used by the organisation to assess climate-related risks and opportunities 
in line with its strategy and risk management process.

b) Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions and the related risks.

c) Describe the targets used by the organisation to manage climate-related risks and opportunities and 
performance against targets.

NEXT’s metrics and targets are used to help us understand our progress and to identify opportunities and risks. These span a number of topics set 
out in more detail below and are collectively used to assist in the determination of our priorities. Our primary current targets are set out in the table 
below and pages 86 to 88 for our SECR and GHG disclosures. 

Metrics and targets

Strategic goal

Deadline

Progress achieved at January 2023

Measures

2025

In progress – 54% (2022: 42%)

Source 100% of main raw materials 
through known, responsible or certified 
routes by 2025.

2030

In progress – 47% reduction  
(2022: 45%)

Reduce Scope 1 & 2 emissions by 55% 
against an absolute baseline of 2016/17.

2030

In progress – 29%

2020

Achieved – 95% (2022: 96% 

)

EV100 Pledge3

2030

We currently have 731 Company Cars on 
our fleet, of which 63 are fully electric 
(8.6%).

We currently have 242 charging points 
across our network with 6 at Head Office.

We have workplace e-charging available 
at 9 sites.

Reduce Scope 3 emissions by 40% per 
£1m of sales against a relative baseline 
of 2019/20.

Divert at least 95% of operational waste 
from landfill through recycling.

100% of vehicles up to 3.5 tonnes to 
be electric.

Charging points across all staff sites. 
Charging points across all customer sites 
(car parks with sole use).

RE100 Pledge

2030

In progress – 95% (2022: 94%)

100% of electricity purchased to be 
certified renewable globally.

1.  Source 100% of main raw materials through known, responsible or certified routes by 2025

We do not source raw materials directly, so our main focus is on supporting our commercial buying teams and working closely with them to influence positive sourcing and 
manufacturing decisions. In 2022 we relaunched our ‘2025 Responsible Sourcing Manual’ which gives our commercial teams guidance on more sustainable materials. In addition,  
we are increasing our visibility of the different tiers of our supply chain to ensure the materials used in our products are sourced and manufactured responsibly. We have a clear 
responsible sourcing strategy to source 100% of main raw materials through known, responsible or certified routes by 2025.

In 2021, we started labelling most NEXT products containing at least 50% of a 2025 approved raw material. This makes it easier for customers to identify products that contain 
these materials. 

2.  Reduce our Scope 3 emissions by encouraging our supply chain to improve energy efficiency and reduce carbon emissions

To help support our work on encouraging and supporting our key suppliers to decarbonise their operations, we joined the Sustainable Apparel Coalition. This gives us access to a 
suite of tools to support the standardised measurement of sustainability from our supply chain, using the Higg Index. In addition, we supported the creation of the BRC’s Climate 
Action Roadmap. This is a framework to guide the retail industry to net zero by 2040. As a founding signatory to the Roadmap we commit to working with other retailers, suppliers, 
Governments and stakeholders, and to support customers, to collectively deliver the industry’s net zero ambition.

Our next step is to incorporate the data we collect from the Higg Index sustainability tool into the different tiers of our supply chain, identify the areas where there is the biggest 
opportunity, for example switching energy sources and communicate the importance of our progress to our suppliers.

3.  Reduce emissions caused by transport

One of the main elements within our control is around our Scope 1 transport emissions. We have set up a working group in our Retail Distribution Transport team to develop a 
strategy for fleet decarbonisation, covering both electric and alternative fuel vehicles. Currently, we are constrained by the range of electric vehicles which do not yet meet our 
operational requirements. We have continued to review and test EVs with a view to replacing our existing fleet as soon as possible. Unfortunately technology does not appear to be 
developing as fast as we anticipated, as the distance range of the vehicles currently available means that EVs cannot meet our needs. We will continue to review the position with the 
intention to move to EV or alternatives as soon as vehicles are available that are viable and commercially reasonable.

We recognise that technology may move away from electric in the future and we are therefore also investigating hydrogen as an alternative fuel.

  Restated from prior year due to improved data availability.

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Strategy
We  are  at  the  start  of  a  complex  and  challenging  journey  and  our 
strategy  will  continue  to  be  refined.  Our  environmental  strategy  is 
informed and driven by:

•  The direct and potential impact of climate change on our operations, 
identified through assessing our risks and opportunities in the short, 
medium and long term and also climate change scenario analysis.

•  Our  commitment  to  reducing  our  Scope  1,  2  and  3  emissions, 
which  have  been  set  to  align  with  the  SBTi  footprint  approach 
and  methodology.  Our  Scope  1  and  2  targets  are  consistent  with 

achieving  a  1.5  degree  reduction  in  line  with  the  SBTi  pathway. 
We also commit to reduce Scope 3 emissions by 40% per £m of sales 
and Scope 3 emissions from indirect use of sold products by 40% 
per £m of sales by 2030. We gained SBTi approval for our targets in 
July 2021.

• 

Industry trends with a potential environmental impact.

•  Regulation, guidance and stakeholder expectations.

Our Scope 1, 2, 3 and GHG emissions are disclosed on pages 86 to 88. A further breakdown of our 2022/23 emissions is set out in the chart below.

BREAKDOWN OF OUR 2022/23 EMISSIONS

Scope 1

Scope 2

Scope 3

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70%

53%

35%

18%

0%

Purchased goods
& services

59.7%

Use of
products sold

25.3%

Other

3.2%

Emissions
from
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vehicles &
cars owned
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1.5%

Gas and other
fuel heating

0.4%

Upstream &
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transportation/
distribution

6.7%

Emissions
from energy
consumption

2.0%

Business travel
& employee
commuting

1.2%

CORPORATE EMISSIONS

PRODUCT LIFE CYCLE EMISSIONS

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CORPORATE RESPONSIBILITY

Net zero
Our net zero transition plan feasibility involves horizon scanning, gap 
analysis and implementation planning. We want to ensure our transition 
plan is realistic, credible and deliverable and that we have completed 
the key stages as set out in existing and emerging guidance, such as the 
Transition  Plan  Taskforce  Disclosure  Framework  and  Implementation 
Guidance, to be in a position to share it. 

The SBTi developed the first science-based standard for corporate net 
zero  targets  in  late  2021.  This  aims  to  translate  companies’  net  zero 

targets into action that is consistent with achieving a net zero world by 
no later than 2050 and we continue to review the standard.

We  are  a  signatory  to  the  British  Retail  Consortium’s  Climate  Action 
Roadmap,  a  framework  to  guide  the  industry  to  net  zero  emissions 
by  2040.  Through  the  Roadmap  we  commit  to  working  with  other 
retailers, suppliers, Government and other stakeholders, and to support 
customers to collectively deliver to the industry’s net zero ambition.

Illustrated below are some of the many carbon reduction initiatives we 
are working on.

Packaging and recycling

Packaging
By 2025 we aim to eliminate avoidable plastics in product packaging and 
we are also investigating opportunities to reduce packaging throughout 
our operations.

•  We  have  trialled  the  installation  of  collection  points  in-store  for 
customers  to  return  their  plastic  packaging  for  recycling.  This  has 
been  rolled  out  to  all  stores  and  our  Head  Office,  however,  we 
are  seeing  a  broad  mix  of  plastic  packaging  and  other  materials 
being deposited so are considering how to improve the efficiency 
of  this  method  of  packaging  take-back.  We  are  working  with  our 
UK packaging suppliers to reuse the collected materials which are 
appropriate for use in new packaging.

•  We  are  working  with  our  packaging  suppliers  to  increase  the 
recycled  content  of  plastic  packaging  to  be  100%  where  possible, 
and in particular on the clear protective bags received by customers.

•  We have conducted a trial to deliver single items ordered Online to 
stores without the usual additional plastic outer packaging. The trial 
was successful and this process has just been rolled out to all stores. 
We  estimate  that  this  will  reduce  the  amount  of  outer  packaging 
used for Online by around 20%.

Recycling
All our packaging is recyclable, although not all local authorities recycle 
all materials. We use 100% recycled content carrier bags (excluding the 
handles) in our retail stores and we recycle any bags returned to us by 
our customers.

In  addition,  we  reuse  or  recycle  all  hangers  used  in  our  retail  stores, 
and accept back unwanted hangers from our customers for recycling. 
The recycled hangers are either reprocessed for reuse or made into new 
hangers. In 2022, we collected 328 tonnes of hangers for reprocessing 
with  46  tonnes  of  hangers  reused  within  the  supply  chain  and  282 
tonnes remade into new hangers.

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Sustainability Accounting Standards Board (SASB)
The  following  sets  out  how  we  comply  with  the  SASB  metrics. 
More  information  can  be  found  on  our  website  at  nextplc.co.uk/
corporate-responsibility.

The Apparel metrics cover four broad areas:

•  The Management of Chemicals in Products (Chemicals).

•  Environmental Impacts in the Supply Chain (Environment).

•  Labour Conditions in the Supply Chain (Labour).

•  Raw Materials Sourcing (Raw Materials).

In the areas of Chemicals, Labour and Raw Materials we are well on our 
way to full compliance.

Having  developed  a  programme  to  prioritise  our  suppliers,  last  year 
was year one of a three year plan to benchmark our suppliers against 
the  standards  within  the  Zero  Discharge  of  Hazardous  Chemicals 
(ZDHC) requirements.

For Labour and Raw Materials, our main efforts were around improving 
our  existing  policies  and  internal  metrics  to  align  more  closely  to  the 
SASB  requirements.  While  our  compliance  in  these  areas  is  good, 
we  continue  to  work  on  disclosure  which  is  covered  in  more  detail 
within our Corporate Responsibility Report at nextplc.co.uk/corporate-
responsibility. Our policies are available to our suppliers via our Supplier 
Communication platform, and we also host key policies on our corporate 
website at nextplc.co.uk.

We are in the process of significantly improving how we measure our 
suppliers’  environmental  performance  across  energy  use,  chemicals, 
waste  and  water  use  and  discharge,  through  our  membership  of  the 
Sustainable Apparel Coalition (SAC), where the main impact is at Tier 3 
in our supply chain. SAC allows us to capture the required level of data in 
a standardised format.  

The table below reflects our progress towards compliance with SASB and sets out details of where to find further information.

Topic

Sub-topic

Management of Chemicals 
in Products

Processes  to  maintain  compliance  with  restricted  substances  
regulations.

Reference

See page 103

Discussion  of  processes  to  assess  and  manage  risks  and/or  hazards 
associated with chemicals in products.

Environmental Impacts in the 
Supply Chain

Percentage  of  (1)  Tier  1  supplier  facilities  and  (2)  supplier  facilities 
beyond Tier 1 in compliance with wastewater discharge permits and/
or contractual agreement.

Read our SASB Report at  
nextplc.co.uk/corporate-
responsibility

Percentage  of  (1)  Tier  1  supplier  facilities  and  (2)  supplier  facilities 
beyond Tier 1 that have completed the Sustainable Apparel Coalition’s 
Higg  Facility  Environmental  Module  assessment  or  an  equivalent 
environmental data assessment.

Labour Conditions in the 
Supply Chain

Percentage  of  (1)  Tier  1  supplier  facilities  (2)  supplier  facilities 
beyond Tier 1, that have been audited to a labour code of conduct, 
(3) percentage of total audits conducted by a third-party auditor.

(1) 71% 
(2) 6% 
(3) 100%

Priority non-conformance rate and associated corrective action rate for 
suppliers’ labour code of conduct audits.

See pages 100 and 101 

Description of the greatest risks in the supply chain concerning: 
1)  Labour. 
2)  Environmental, health, and safety.

See page 105 
See pages 77, 91 and 98

Raw Materials Sourcing

Description of environmental and social risks associated with sourcing 
priority raw materials.

See page 101 

Percentage of raw materials third-party certified to an environmental 
and/or social sustainability standard, by standard.

Cotton: 65% Better Cotton 
Timber: 50% certified and 
responsible of which 35% certified 
by Forest Stewardship Council

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CORPORATE RESPONSIBILITY

O U R   P E O P L E

Our commitment
Our colleagues are integral to NEXT’s success, their safety and wellbeing 
is always our top priority. We want to ensure we provide a workplace in 
which everyone is: 

•  Supported.

•  Treated fairly and with respect.

•  Listened to.

•  Motivated to achieve their full potential.

Our approach
We  aim  to  deliver  on  our  commitment  by  focusing  on  the 
following elements:

•  Health, safety and wellbeing.

•  Equal opportunities and diversity.

•  Reward, fair pay and employee share ownership.

•  Training and development.

Health, safety and wellbeing
Good health and wellbeing is one of our most relevant SDGs. We want 
to ensure NEXT is an exciting and rewarding place to work and allow 
everyone to work in an environment where they are able to maximise 
their creativity, productivity and engagement. It is important therefore 
to have a culture that enables all our colleagues to maintain positive 
mental  wellbeing.  We  have  a  Mental  Wellbeing  Charter,  aimed  at 
encouraging  an  environment  where  mental  wellbeing  is  discussed 
openly, improving how we can identify and help those suffering from 
mental ill-health, ensuring that people are treated fairly and with care 
and  compassion.  In  recognition  of  the  fact  that  retail  is  the  largest 
private sector employer in the UK, we collaborated with the Samaritans 
and our peers to develop Wellbeing in Retail, an initiative that supports 
the mental health and wellbeing of retail workers.

Actions during the year 
We  have  maintained  a  regular  flow  of  communication  with  our 
colleagues to keep them safe and well. During the year we:

•  Continued  to  update  our  employee  hub  to  provide  support, 
health  and  wellbeing  advice,  useful  information,  hints,  tips  and 
monthly initiatives. 

•  Offered a free flu vaccination programme for all employees. 

•  Raised  awareness  of  the  support  services  available  to  employees 
should they need them. For example, during World Mental Health 
Day we featured THRIVE, a free NHS-approved app.

Equal opportunities and diversity
Alongside our wellbeing activities we have embedded our approach to 
diversity and inclusion in the business:

•  We have Pride@Next, an employee-led LGBT+ network which works 
to  raise  awareness  of  LGBT+  issues  at  NEXT  and  helps  shape  our 
policies.  With  input  from  Pride@Next,  we  developed  a  policy  to 
support transgender colleagues.

•  We continued to focus on women returning from maternity leave 
and  now  run  group  workshops  and  coaching  to  help  new  mums 
achieve a sustainable work/life balance.

•  Our Unity network, an employee-led group, continued to focus on 
celebrating  the  diversity  of  cultural  backgrounds  represented  at 
NEXT. This included special events created to inspire and learn from 
others. One such event saw us invite the ‘Black Farmer’ to attend an 
inspirational workshop session open to all employees to hear more 
about  his  career  story  and  background.  This  event  was  recorded 
and distributed across the Unity Network. We are a signed up to the 
Race at Work Charter to underpin the work of Unity.

•  We are a Level 2 Disability Confident Scheme Employer. 

•  We launched a new network called ‘Able’.  Able at NEXT is a staff 
network  aiming  to  give  a  voice  to  disabled  people,  people  who 
care for someone with a disability and those who support our aims 
within  the  organisation.  Able  hopes  to  open  up  the  conversation 
about disability and how we can move forward to achieve a more 
inclusive and diverse organisation for all.

Actions during the year
•  We continue to work with our partner, Business in the Community, 
on  the  Mentoring  Circles  programme  which  offers  young  people 
from  ethnic  minority  backgrounds  the  chance  to  connect  with 
mentors in their chosen industry to share their experiences of the 
workplace and help mentees with their own career progression.

•  We  partnered  with  an  external  training  provider  to  create  a 
diversity  and  inclusion  awareness  training  session  for  managers. 
This  training  has  been  completed  by  managers  across  the 
business  and  now  e-learning  sessions  are  available  for  the  non-
management population. 

•  Following last year’s success of the first ever product collaboration 
with one of our charity partners, Parkinson’s UK (where all proceeds 
raised  went  to  the  charity)  we  have  broadened  the  project, 
recruiting a designer from within the business to partner with other 
charities to explore further collaborations which will be available on 
our website. 

•  We continued to support pregnant employees and those returning 
from maternity leave at Head Office by partnering with an external 
organisation  to  offer  a  programme  of  pregnancy  yoga  alongside 
maternity coaching. We also launched support for pregnancy loss. 

•  Continued to grow our Mental Health First Aider population where 
there are now 140 MHFAs trained and upskilled through our network 
group Open Minds.

•  Maintained  discounts  on  fees  for  several  gyms,  personal  training 

•  We  continued  to  champion  the  recruitment  and  development  of 
female talent in IT by building on initiatives including a scheme to 
attract  talent  who  may  have  left  the  workplace  due  to  childcare 
responsibilities, and a mentoring scheme to develop leadership skills.

sessions, nutrition sessions and wellbeing apps.

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NEXT  is  an  equal  opportunities  employer  and  we  offer  career 
opportunities  without  discrimination.  Job  vacancies  are  filled  by 
the  candidates  who  have  the  most  relevant  skills  and  competencies 
to  succeed.  Our  policy  is  to  treat  all  employees  fairly  and  equally 
regardless  of  gender,  sexual  orientation,  marital  status,  race,  colour, 
nationality,  religion,  ethnic  or  national  origin,  age,  disability  or  union 
membership status. Further details of our diversity policy are included 
in our Nomination Committee Report on page 124.

Full consideration is given to applications for employment from disabled 
persons,  having  regard  to  their  particular  aptitudes  and  abilities. 
We  continue  the  employment  wherever  possible  of  anyone  who 
becomes disabled during their employment, providing assistance and 
modifications to their environment where possible. Opportunities for 
training,  career  development  and  promotion  do  not  operate  to  the 
detriment of disabled employees. 

We continue to look at ways to improve gender diversity. Women are 
well  represented  throughout  the  Group,  with  half  of  our  executive 
directors and 40% of our Board being female at the financial year end. 
In  relation  to  our  senior  management  and  their  direct  reports,  NEXT 
was ranked second in the 2023 FTSE Women Leaders Review, Achieving 
Gender Balance. 

Recognising  that  women  can  be  disproportionately  affected  by 
childcare  commitments,  our  Head  Office  (where  over  4,000  of  our 
colleagues are based) has a purpose-built nursery onsite. This is part 
of our ongoing commitment to support our employees with their pre-
school childcare arrangements.

Gender  equality  is  a  fundamental  human  right  and  is  another  SDG 
that  we  focus  on.  Gender  equality  continues  to  be  particularly 
challenging in less developed countries where we are looking at ways 
to support improvements.

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The gender mix of the Group’s employees at the end of the financial year is set out in the table below. 

Directors of NEXT plc
Operational directors and other senior managers1 

Total employees

1.  Other directors of the Company’s subsidiary undertakings comprise 13 male and 6 female employees.

2023

2022

Male
6

26

13,335

Female
4

20

30,713

Male
6

25

13,851

Female
4

16

30,775

Reward, gender pay and employee  
share ownership
We aim to reward all employees with fair and competitive salaries and 
provide the opportunity to earn additional pay in the form of a bonus. 
Our annual Gender Pay Report can be found at nextplc.co.uk.

We  operate  a  Sharesave  scheme  to  encourage  employees  to  own 
shares in NEXT. All UK employees have the opportunity to save money 
over three or five years to buy NEXT plc shares at a discounted price. 
We also operate a share option scheme which extends to more than 
2,000 participants.

Approximately  11,380  employees  (circa  27%  of  our  total  UK  and 
Irish employees) held options or awards at the end of January 2023. 
These options or awards were held in respect of 7.0m shares in NEXT, 
being  5.4%  of  the  total  shares  then  in  issue.  NEXT’s  Employee  Share 
Ownership Trust (ESOT) purchases shares for issue to employees when 
their options are exercised or awards vest. At the year end the ESOT 
held 6.5m shares. The ESOT Trustee does not vote on any resolution at 
General Meetings. 

Pension provision
Details of the pension benefits we provide to participating employees 
are set out in the Remuneration Report and in Note 20 to the financial 
statements.  At  January  2023,  there  were  590  (2022:  636)  active 
members  in  the  defined  benefit  section  of  the  2013  NEXT  Group 
Pension Plan and 3,414 (2022: 3,761) UK active members of the defined 
contribution  section.  In  addition,  21,350  employees  (2022:  15,235) 
participate in the Group’s auto enrolment defined contribution scheme.

Training and development
We  have  a  good  track  record  of  promoting  from  within;  all  our 
executive  directors  were  promoted  to  the  Board  having  previously 
served as employees. We aim to realise our employees’ potential by 
supporting  their  career  progression  wherever  possible.  The  Group 
invests  significantly  in  the  training  and  development  of  staff  and  in 
education programmes which contribute to the promotion prospects 
of  employees.  We  believe  these  opportunities  help  employees  feel 
supported and equipped to carry out their role to the best of their ability.

Our employees can access a range of development tools and appropriate 
job-specific training through the integrated training teams within each 
area of the business. This includes:

•  Job role-specific training covering professional, technical, operational 

and skills training.

• 

• 

Individually  tailored  training  to  address  an  employee’s  individual 
needs and specific business requirements.

In  2022  we  introduced  a  new  Learning  Hub  for  our  Head  Office 
population that offers additional training and development support 
on management and recruitment topics.

•  Training  in  areas  such  as  health  and  safety,  first  aid  and  manual 
handling to ensure our employees work in a safe environment.

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CORPORATE RESPONSIBILITY

O U R   S U P P L I E R S

Our commitment
We  focus  on  ethical  trading,  traceability  and  responsible  sourcing  to 
ensure our products are made by workers who are treated fairly and 
whose safety, human rights and wellbeing are respected. 

Our approach 
In  common  with  other  retailers,  NEXT’s  product  supply  chain  is 
both  diverse  and  dynamic.  During  the  year,  NEXT  products  were 
manufactured  in  around  42  countries  through  over  600  suppliers. 
Our Tier 1 supply chain comprises circa 1.8 million workers.

Diversity of supply provides us with a cost-effective supply chain and an 
extensive range of products for our customers. It also increases the risk 
of sourcing from unethical suppliers, particularly in the lower tiers of 
the supply chain where visibility is more limited. 

Payment practices
NEXT  calculates  and  uploads  relevant  supplier  data  onto  the 
Government  portal  under  the  ‘Duty  to  report  on  payment  practices 
and  performance’  legislation  under  section  3  of  the  Small  Business, 
Enterprise and Employment Act 2015.

Ethical trading
Infringement of workers’ rights like safety, human rights, employment 
and  working  conditions  are  a  key  risk.  We  induct,  train  and  support 
our suppliers to make sure they understand what is expected of them 
and to help them raise standards. Working with suppliers to raise their 

standards  rather  than  terminating  the  relationship  delivers  a  better 
outcome for workers and the supply chain as a whole. Our aim is to 
support factories in resolving issues, but we will not continue to work 
with them indefinitely if there is no willingness to improve.

Our drive to support ethical trading in our supply chain includes:

•  Working  with  our  suppliers  to  ensure  they  understand  our 

requirements and COP Principle Standards.

•  Holding  regular  meetings  with 

individual  suppliers  to  share 

information and develop relationships.

•  Our in-house global COP team which comprises 48 employees that 
administer our COP programme based on the Ethical Trading Initiative 
Base Code (ETI) and International Labour Organisation Conventions.

Our COP team works directly with new and existing suppliers and their 
factories. They are based in key sourcing locations around the world. 
This enables the team to respond quickly if issues occur. It also allows us 
to develop trust and build strong relationships with suppliers by offering 
meetings, training and support, even before orders are placed by our 
product teams.

Compliance  with  our  COP  Principle  Standards  is  monitored  through 
audits  by  our  COP  team  which  generally  take  place  unannounced. 
Our  auditing  standards  provide  detailed  information  to  help  our 
suppliers fulfil their obligations. Our audit plan prioritises the human 
rights of workers in our supply chain and is risk-based, taking into account 
geographic  location,  ethical  reputation,  the  type  of  manufacturing 
process and the factory’s most recent audit rating. Where we find areas 
for improvement during an audit, we create a Corrective Action Plan 
which is agreed with the supplier and factory management. Follow up 
reviews  are  undertaken  to  monitor  progress  against  the  Corrective 
Action Plan.

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Responsible sourcing
Each stage of our supply chain has an environmental and social impact, 
from sourcing the materials through to post consumer use and disposal. 
The majority of the environmental impact lies in the fibre and fabric 
production stage. While we do not source raw materials directly, we 
work  with  our  suppliers  to  ensure  we  can  trace  their  supply  routes. 
This  enables  us  to  source  products  in  ways  which  support  their 
replenishment, respect human rights and protect natural habitats.

in  our  products 

The  main  raw  material  fibres  used 
include 
cotton,  polyester,  manmade  cellulosic  (such  as  viscose),  and 
wool.  Timber  and  leather  are  also  significant  raw  materials  for 
us.  These  materials  can  have  wide-ranging  environmental  and 
social  risks  associated  with  their  production  and  extraction  if  not  
managed correctly. 

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Actions during the year
During the year, the COP team:

•  Carried out over 2,000 audits. The team encountered fewer travel 
restrictions and factory closures than in the previous year, however 
local lockdowns continued in some regions. In person audits have 
continued  as  often  as  possible,  supported  by  virtual  audits  as 
necessary. Of the audits conducted, 87% related to Tier 1 suppliers 
and 13% related to Tier 2 suppliers. 

•  Supported 30 factories to successfully remediate critical issues found. 
A further 17 sites are participating in an active remediation process.

•  Disengaged  with  31  factories  that  refused  to  satisfactorily  rectify 
their  critical  non-compliance  with  our  COP  Principle  Standards. 
A breakdown of audits by rating is provided in the illustration on the 
previous page.

Traceability
Traceability and transparency of our suppliers’ factories are an important 
part of NEXT’s overall approach. Suppliers are categorised into five tiers: 

•  Tier  1  are  suppliers’  factories  where  bulk  production  of  NEXT 

branded products takes place. 

•  Tier  2  are  factory  sites  declared  and  used  by  a  Tier  1  supplier 
which include subcontractor locations that manufacture or process 
materials, components or parts of a finished product for processing 
by a Tier 1 supplier. 

•  Tier 3 suppliers are fabric and yarn suppliers who spin, knit, weave, 

dye and print to produce finished fabric.

•  Tier 4 suppliers process the raw materials into a fibre. 

•  Tier 5 is where the raw materials are sourced.

Tier 1 and Tier 2 suppliers are contractually bound by our COP Principle 
Standards that apply to all their declared sites from which they operate 
and  source.  These  standards  cover  workers’  safety,  human  rights, 
employment and working conditions. Our contracts mean we can visit a 
supplier (often unannounced) to undertake an audit to ensure it is, and 
remains, compliant. 

Actions during the year
We have updated our lists of our Tier 1, Tier 2 supplier manufacturing 
sites which produce NEXT branded products and Tier 3 suppliers on our 
corporate website, nextplc.co.uk. We are continuing our work to extend 
the visibility of our supply chain to include Tier 4 and 5. 

T I E R   5

T I E R   4

T I E R   3

T IE R   2

T I E R   1

VISCOSE

PRINTER

R a w   M a t e ri a l  
S ou r c e  

F ib r e   P r o c e s s o r s
• G i n ne r s

• F i l a m e n t / S t a pl e   Fi b r e  

F a b r i c  &   Ya r n  
S u p p l ie r s
• S p i n ne r s

S u b c o n t r a c t o r  
t o   T i e r  1   F a c t o r y
• L a u n dr i e s

G a r m e n t /P r o d u c t  
F a c t o r y
• C u t t i n g / S e w in g /

S u p p l i e r s

• We a v e r s / Kn i t t e r s

• P r i n t e r s / E m b r o i d e r e r s

A s s e m b l y

• D y e r s / P r i n t e r s /

• P a c k a g i n g / La b e l s /

• F i n i s h i n g / In s p e c t i o n

F i n i s h e r s

• Ta nn e r i e s

Tr i m   S up p l i e r s

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CORPORATE RESPONSIBILITY

Environmental collaborative initiatives
Solutions to reduce environmental and social impacts can really only be achieved with collaborative global actions. NEXT, along with other retailers, 
is involved in a number of initiatives to minimise these adverse impacts. These include: 

Zero Discharge of 
Hazardous Chemicals 
(ZDHC) Roadmap to Zero

NEXT is a signatory to the ZDHC programme to collaborate on promoting industry-wide change in responsible chemical 
management  in  textile  and  leather  production  processes  (dyeing,  printing  and  laundering  of  textiles,  and  tanning 
and dyeing of leather) to protect workers, customers and the environment. NEXT has its own Restricted Substances 
Standards which ban or state the limits for harmful chemicals used in or during the manufacture of our products.

We provide specially designed online chemical management training modules to our suppliers (notably our key fabric 
mills and wet processors) to educate on good practices to reduce and eliminate the discharge of hazardous chemicals 
from production processes into the environment.

Better Cotton Initiative 
(BCI)

NEXT joined the BCI in 2017 and in 2022/23 sourced 65% (2021/22: 44%) of its cotton as Better Cotton. Our target is to 
source 100% of cotton from certified sources including BCI, recycled or Certified Organic cotton by 2025.

Changing Markets 
Foundation’s Roadmap 
Towards Responsible 
Viscose and Modal 
Fibre Manufacturing

CanopyStyle

Sustainable Apparel 
Coalition (SAC)

Timber sourcing

NEXT bans the use of cotton from Uzbekistan, Turkmenistan and the Xinjiang region of China in our textile products 
due to concerns over the mistreatment of the Uyghur people, child labour and working conditions in these territories.

This Roadmap focuses on the chemicals used to break down timber to make viscose pulp which is spun to create fibre. 
It aims to minimise the effects of harmful chemicals in the manufacturing process. NEXT works with its viscose and 
modal manufacturers to help them adopt closed-loop production systems to ensure emissions controls and chemical 
recovery rates are in line with the EU Best Available Technique standards.

NEXT is working with Canopy through its CanopyStyle initiative to ensure wood based fabrics are responsibly sourced. 
We are committed to ensuring cellulosic fibres used in our products do not come from ancient and endangered forests, 
endangered species or illegal sources and that the rights and wishes of indigenous communities are respected. We have 
updated our Manmade Cellulosics Policy to only accept wood based fabrics sourced from Canopy ‘Green Shirt’ approved 
suppliers for 2021 onwards.

In 2021, NEXT joined the SAC, a global non-profit alliance of more than 250 members working together to reduce 
the  environmental  and  social  impacts  of  the  apparel,  footwear  and  textile  supply  chains.  SAC’s  work  includes  the 
development of the Higg Index, a suite of tools to measure environmental and social performance in a standardised 
way. We encourage our suppliers to adopt the Higg Index which allows NEXT to monitor and improve standards at 
factory level. NEXT has rolled out the Higg Facility Environment Module to our supply chain.

NEXT  aims  to  contribute  to  zero  net  deforestation  and  forest  degradation  through  our  sourcing  decisions.  We  risk 
assess all timber products to verify that the material used was harvested, traded and transported in compliance with 
the  applicable  legislation  in  the  country  of  origin  in  line  with  the  UK  Timber  Regulations  and  our  detailed  Timber 
Sourcing Policy.

The Microfibre 
Consortium (TMC)

In  2017,  NEXT  joined  TMC  to  collaborate  on  solutions  to  minimise  microfibres  being  released  into  the  marine 
environment. NEXT provides resources from its in-house laboratory, to develop fibre shedding testing methods which 
are helping TMC to work towards a robust industry-based solution. The testing methodology is being used to assess 
fabrics and create standards for the sector.

Waste Resources Action 
Plan – The UK Plastics  
Pact

The UK Plastics Pact brings together businesses across the entire plastics supply chain, the UK Government and NGOs 
to tackle plastic waste. It is striving to create a circular economy for plastics, capturing their value by keeping them in 
the economy and out of the natural environment. Pact members are committed to eliminating problematic plastics, 
reducing the total amount of packaging and helping to build a stronger recycling system in the UK. NEXT has been an 
associate member since October 2020.

Waste Resources Action 
Plan – Textiles 2030 

(Replacing the 
Sustainable Clothing 
Action Plan which is 
now closed)

Textiles 2030 is a UK textile sector collaboration making rapid, science-based progress on circularity and climate action. 
Launched in April 2021, the voluntary agreement builds on the learning and success of the Sustainable Clothing Action 
Plan 2020 and has over 100 signatories across the retail, recycling and reuse sectors. As a founding signatory partner, by 
2030 NEXT aims to reduce its combined greenhouse gas emissions by 50%, sufficient to limit global warming to 1.5oC in 
line with the UN trajectory to reduce climate change. It also aims to reduce the water footprint of new products sold by 
30%, and develop a clear pathway to improve the sustainability of textiles across their entire life cycle.

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O U R   C U S T O M E R S   A N D   P R O D U C T S

Our commitment 
Our  commitment  is  to  offer  beautifully  designed,  excellent  quality 
clothing, homeware and beauty products that are well made, functional 
and safe, sourced responsibly and provide outstanding value to meet or 
exceed our customers’ expectations.

Our approach
Understanding  what  our  customers  want  is  essential  in  the  design 
and manufacture of our products. 'NEXT Loves to Listen' is our online 
survey  and  is  available  to  every  customer  who  collects  an  order  or 
shops in our stores. We also conduct customer interviews and online 
surveys, accompanied store visits and run customer discussion groups. 
We  have  processes  in  place  to  monitor,  evaluate  and  respond  to 
customer feedback. 

Continuing our circular  
economy journey
The  circular  economy  is  an  economic  system  aimed  at  designing  out 
waste and maximising the reuse and recycling of resources along the 
whole supply chain. 

As  part  of  our  Responsible  Sourcing  Strategy,  we  recognise  we  must 
work  to  reduce  the  environmental  impact  of  our  business  activities. 
This  will  be  achieved  by  supporting  the  transition  to  a  more  circular 
economy  by  designing,  producing  and  selling  products  which  limit 
pollution  and  waste  and  help  to  keep  materials  in  use  for  longer. 
Examples of our activities include:

•  Working to reduce the packaging we use, both in store and online, 
and  starting  to  reuse  customers’  returned  packaging  to  create 
new packaging.

•  Signatory  to  Textiles  2030,  collaborating  on  carbon,  water  and 
circular  textile  targets  to  support  the  development  of  solutions 
which help to limit the impact clothing and home textiles have on 
climate change.

•  Membership of the Circular Fashion Partnership in partnership with 
Reverse Resources, an initiative to capture and reuse textile waste in 
Bangladesh. The initiative brings brands and retailers, manufacturers 
and recyclers together to find circular processes that help to reduce 
textile  waste,  typically  the  small  pieces  of  fabric  from  the  cutting 
room in a factory. This waste is currently exported or downcycled, 
but  through  the  initiative  it  is  given  a  value  which  is  helping  to 
generate economic benefits in Bangladesh by accelerating the fibre 
recycling  market.  The  materials  are  being  used  to  create  recycled 
cotton or being used as an alternative feedstock to timber for man-
made cellulosic fibres.

•  Developing takeback schemes to ensure valuable resources are kept 
in circulation, including a mattress recycling programme and help for 
customers  to  donate  unwanted  furniture  for  reuse.  We  recognise 
there is much more to do and that collaboration across the industry 
is vital.

During  2023,  we  will  bring  our  existing  work  together  to  start  to 
develop our circularity framework for NEXT. To support this we became 
one  of  the  founding  signatories  of  WRAP’s  Textile  2030  initiative. 
Signatories have committed to a collaborative approach to accelerate 
progress towards a circular economy for textiles as well as working to 
reduce the climate impact of the industry. We will consider the impact 
our  designs  and  product  development  can  have  on  the  environment 
and what choices we can make when developing our products, such as:

•  Product durability and longevity.

•  Responsibly sourced materials.

•  Safe processing to protect workers and the environment.

The framework will provide a practical tool to support our Product teams 
and help to set future product category specific circular economy plans. 

Product safety and  
legislation compliance
Our product safety standards are based on a range of legislation and 
compliance  requirements.  Technologists  in  our  Product  teams  work 
closely with our suppliers to provide expert guidance to ensure the right 
materials are chosen to manufacture high quality, durable products in 
factories with robust product safety processes. Suppliers to NEXT have 
direct access via our online Supplier Portal to our full range of technical 
manuals and quality, safety, ethical and responsible sourcing standards. 
Products  are  inspected  on  receipt  into  our  UK  warehouses  by  our 
quality assurance team to ensure they meet our required standards.

NEXT also works with our LABEL third-party brands to ensure all products 
offered for sale are safe for their intended use. Third-party brands need 
to  demonstrate  compliance  with  legislation  as  well  as  being  able  to 
show the product has been sourced from factories which are compliant 
with the ETI Base Code and NEXT’s own COP Principle Standards.

Chemical management
Many products contain chemicals in one form or another, most of them 
harmless. To make sure our products do not contain chemicals which 
could be harmful to our customers, the workers who make them, or 
the environment, we require our suppliers to adhere to our Restricted 
Substance  Standards  (RSS)  which  are  part  of  our  Chemical  policy. 
The RSS bans or limits harmful chemicals used in the manufacture of our 
products. We also have a thorough due diligence programme in place 
to support compliance with the RSS. If products fail our requirements, 
they are removed from sale and may be recalled from customers.

Actions during the year
As a baseline, all of our online shipping plastic packaging and carrier bags, excluding handles, have a minimum of 30% recycled content.

We have rolled out customer packaging collection points in all of our stores and are now looking at ways to improve customer take-up and 
providing clarity around the types of packaging we are looking to take back.

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CORPORATE RESPONSIBILITY

C O M M U N I T Y

Our commitment
We  support  charities  and  organisations  that  positively  impact  the 
countries  in  which  we  operate  and  source  our  products.  This  can  be 
in the form of financial and product donations, sharing our expertise, 
knowledge and time.

Our approach 
We support a wide range of charities and organisations, working with 
them to provide donations that are of most benefit. In particular, we 
support organisations that have a positive impact on the following areas:

•  Environment: environmental protection or improvement.

•  Reducing inequality: supporting the promotion of diversity, inclusion 

and human rights and preventing or relieving poverty.

•  Health:  advancement  and  promotion  of  health  and  supporting 

emergency care services.

•  Education, skills and amateur sport: advancement of education, life 

and work skills and the development of youth amateur sports.

Where  possible,  we  support  charities  over  a  number  of  years  with 
a  specified  annual  donation  as  this  commitment  helps  them  to 
plan  their  work  with  confidence  and  allows  us  to  become  long  term 
strategic partners. 

We provided the following financial support during the year:

Registered charities

Individual requests, local and national groups and organisations

Commercial support

This support was supplemented by the following additional activities:

Gifts in kind – product donations
Charity linked sales
Employee fundraising 
NEXT charity events

Long term partnerships – helping to  
reuse products
Disposal of products such as mattresses, sofas and furniture when they 
are no longer needed, can be difficult for our customers with many going 
unnecessarily  to  landfill.  We  have  long  term  partnering  relationships 
with  a  number  of  charitable  organisations  to  reuse  products  where 
possible. These strategic partnerships include:

•  Doncaster  Refurnish,  a  social  enterprise  charity  located  near  our 
main warehouses, which has partnered with us for more than ten 
years. It aims to help the local community by creating sustainable 
employment and training opportunities. Through NEXT’s donation 
of safe but unsellable or damaged furniture and home accessories, 
Refurnish generates funding by converting items for reuse and sale. 
This funding provides much needed services in the community with 
the additional benefit of diverting tonnes of product from landfill. 

•  The British Heart Foundation (BHF). We offer our customers a free 
furniture collection service for unwanted items such as mattresses 
and sofas that can often be difficult to move and would otherwise 
be sent to landfill. All donated items are sold to raise vital funds; our 
customers’ donated furniture and home products have helped BHF 
raise over £1.6m with over 12,400 items collected from customers’ 
homes  since  we  first  partnered  with  them  in  2016.  It  has  also 
diverted hundreds of tonnes of furniture from landfill.

Actions during the year
During the year, we developed our Giving at NEXT website to support 
employees both at work and in their own time to make donations to 
help their chosen charities. The website, accessible to both colleagues 
and  the  public  via  https://giving.go.next/home,  enables  our  people 
to  volunteer  online  or  physically,  get  involved  with  sustainability  and 
wellbeing challenges, run fundraisers on behalf of their chosen charities 
and take part in payroll giving. 

2023 
£000
1,177

5

60

2023 
£000
1,608
298
74
3

2022 
£000
1,126

1

60

2022 
£000
1,482
211
20
2

The proceeds from the sale of our reusable carrier bags go to our nominated charities across England, Scotland and Wales. We support both 
environmental charities and health charities that focus on care for life-limited children, young people and their families. In Northern Ireland, the 
monies raised are paid to the Government who use the proceeds to fund environmental projects.

104

H U M A N   R I G H T S   A N D   M O D E R N   S L AV E R Y

Our commitment
We will not tolerate any instance of modern slavery in our business or 
in our supply chain.

Our approach
Respect for human rights is a cornerstone of any responsible business. 
The violation of human rights in our operations is unacceptable and we 
deal firmly with any infringements identified in our supply chain. 

Human  rights  abuse  and  modern  slavery  are  complex  issues  which 
can take many forms. To help us prioritise our efforts, we focus on our 
salient human rights – those human rights that stand out because they 
are at risk of the most severe negative impact through our activities or 
business relationships. We identify our salient human rights taking into 
account the severity and scale of the risk and how difficult it would be 
for us to put right any harm, as set out in the UN Guiding Principles 
Reporting Framework. 

The key human rights are:

Salient issue

Why it is important to NEXT

Freedom of association

In a number of countries that we source from, the freedom to join an independent trade union is restricted 
either  by  law  or  not  recognised  by  management  attitudes  and  practices.  This  restricts  the  ability  for 
workers to have a voice within their place of work.

Health & Safety

Children’s rights

Modern slavery

Fire and industrial accidents are a risk within our extended supply chain, impacted by the quality and 
management of building design and structure, fire prevention, machinery, chemicals and abrasives.

As  part  of  new  supplier  inductions,  we  carry  out  training  on  child  labour  risks  and  our  approach  to 
managing any cases, including our Child Labour Policy and supplier guidelines, to ensure we minimise the 
risk of child labour within our extended supply chain.

Some of our sourcing countries hire migrant workers from overseas and such workers can be vulnerable 
to the risks of exploitation, such as forced labour or retention of wages by suppliers.

Wage levels

All workers in our supply chain should be entitled to fair wages for the work they do. 

Harassment and  
discrimination

Women represent the majority of workers in our supply chain. In many countries, the risk of discrimination 
against women is greater in relation to equal opportunities, age or marital status. 

Water, sanitation and health

We source products from places which frequently encounter periods of water scarcity. This can lead to an 
increased risk that communities may not have access to clean, safe water. 

Our extended supply chain includes operations such as laundries, mills, dye houses and tanneries; these 
facilities carry a particularly high risk of water contamination where untreated effluent can be discharged 
into rivers used by local communities. 

Working hours

We rely on the workforce of our suppliers to meet order requirements, and those workers want to work 
to earn money. These factors can lead to excessive working hours that can impact workers’ wellbeing.

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CORPORATE RESPONSIBILITY

Collaboration and education – response to  
the war in Ukraine
In early 2022, the war in Ukraine had an immediate and significant 
impact on its citizens. As a business we had one active factory in 
Ukraine at the time and wanted to work alongside other brands as 
part of a streamlined approach. 

Through  our  membership  of  the  Ethical  Trading  Initiative  (ETI), 
we participated in a working group to share learnings and agree 
collective actions. A set of supplier guidelines were developed and 
translated  into  Ukrainian,  English,  Romanian,  Polish  and  Italian, 
with the intention of providing clear guidance and communication 
to our suppliers in Ukraine and the surrounding countries which 
were likely to be impacted by the migration of displaced people. 

The Guidelines for employment and integration of people displaced 
from  Ukraine  are  available  at  https://www.ethicaltrade.org/
programmes/people-displaced-ukraine  and  were  also  circulated 
to our suppliers via our bespoke supplier communication platform.

In our work on human rights, we:

• 

Implement  the  ‘Protect,  Respect  and  Remedy’  framework  of  the 
United Nations Guiding Principles on Business and Human Rights.

•  Use  the  United  Nations  Guiding  Principles  Reporting  Framework 
to  help  us  identify  and  manage  the  risk  of  harm  associated  with 
unsatisfactory working conditions,  discrimination, modern slavery, 
human trafficking and forced or bonded labour, particularly to the 
most vulnerable and exploited, such as women and children. 

•  Uphold internationally recognised human rights principles, including 
those encompassed in the Universal Declaration of Human Rights 
and  the 
International  Labour  Organisation’s  Declaration  on 
Fundamental Principles and Rights at Work.

More  information  on  our  salient  risks  is  available  at  nextplc.co.uk/ 
corporate-responsibility.

Code of Practice
The standards expected of our suppliers which are integral to our ethical 
trading are clearly set out in our COP Principle Standards and Auditing 
Standards, further details of which can be found on page 100 and at 
nextplc.co.uk/corporate-responsibility/code-of-practice. 

Our COP programme is based on the Ethical Trading Initiative Base Code 
(ETI) and International Labour Organisation Conventions.

Actions during the year
With  many  restrictions  lifted  during  the  year,  we  have  continued  to 
work with our partners to develop programmes in support of human 
rights and to understand the complex issues around modern slavery to 
ensure that all those working within our Group and our supply chain 
are  treated  with  dignity  and  respect.  We  are  committed  to  building 
knowledge  and  awareness  and  have  developed  a  range  of  training 
initiatives for our employees, suppliers, business partners and service 
providers to help promote human rights.

Our global teams were able to monitor supply chain issues and work 
with suppliers and factories to ensure that our standards were met. 

Collaboration and partnering is key to achieving change. Our in-country 
COP teams have direct links with locally based representatives of NGOs 
and  trade  unions.  This  helps  to  broaden  our  understanding  of  root 
causes and solutions.

106

SECTION 172 STATEMENT

This section describes how we have engaged with and considered the interests of our key stakeholders when exercising our duty to promote the 
success of the Company under section 172(1) of the Companies Act 2006. The principles underpinning section 172 are not only considered at Board 
level, they are embedded throughout NEXT. Sometimes decisions must be made based on competing priorities of stakeholders. We describe below 
how the Board seeks to understand what matters to stakeholders and carefully considers all the relevant factors when selecting the appropriate 
course of action.

Our stakeholders
Our key stakeholder groups are set out below, with an explanation of why we have identified each as key to NEXT’s business. Our many and 
varied engagement processes help lead us to a better understanding of what matters to our stakeholders. Their views and needs, as well as the 
consequences of any decision in the long term, are then considered in the business decisions made by the Board and across the entire Company, 
at all levels. We do this through various methods, including: direct engagement by Board members; receiving reports and updates from members 
of management who engage with such groups; and coverage in our Board papers of relevant stakeholder interests with regard to proposed plans.

Our workforce – see pages 107 to 108
The strength of our business is built on the hard work and dedication of all of NEXT’s people. 
We also consider the interests of former employees who are members of a Group pension 
scheme. Our colleagues rely on us to provide stable employment and opportunities to realise 
their potential in a working environment where they can be at their best.

Communities and the  
Environment – see page 109
Communities  and  the  wider  public  expect 
us  to  act  as  a  responsible  company  and 
neighbour,  and  to  minimise  any  adverse 
impact we might have on local communities 
and the environment.

Investors – see page 110
We rely on our shareholders and providers of 
debt funding as essential sources of capital to 
further our business objectives.

They rely on us to protect and manage their 
investments in a responsible and sustainable 
way that generates value for them.

Regulators – see page 109
We seek to enjoy a constructive and co-operative relationship with the bodies that authorise 
and regulate our business activities. This helps us maintain a reputation for high standards of 
business conduct.

They expect us to comply with applicable laws, regulations and licence conditions.

Customers – see page 109 
Our  customers  are  the  reason  we  exist. 
It  is  essential  to  our  future  that  we  can 
consistently  and  continuously  design  and 
offer  attractive,  stylish  products  of  high 
quality to new and existing customers at an 
accessible  price.  In  doing  so,  we  build  our 
brand value and customer loyalty.

Suppliers – see page 109
We  rely  on  our  suppliers  to  make  and 
distribute  our  products,  provide  the  real 
estate  through  which  we  store,  sell  and 
display our products, and provide essential 
services we need to operate our business.

Our suppliers rely on us to generate revenue 
and employment for them.

Our workforce
As at the year end, each of our executive directors joined NEXT as employees over 25 years ago, prior to being promoted to the Board. This gives 
them extensive knowledge of the business as well as an acute insight into the mood, culture and views of their colleagues. All of our executive 
directors have a high degree of personal oversight and engagement in the business. The Board also engages in the following ways:

•  Annual Business Review Meetings, which were rebranded this year from the former Recruit, Reward and Retain forums. 

•  Discussing the output of employee engagement surveys and agreeing follow up actions.

•  Presentations on performance and strategy from the Chief Executive and the Group Finance Director following the announcements of our 
trading results. Where possible, the directors present to the business in person, but a video link is sent to all employees so everyone really is 
invited. This year, we followed up in each business area to see how the presentation to employees was received, and how it could be improved 
in the future. Our employees told us that they like to hear from the directors, and new starters in particular appreciate the opportunity these 
presentations give them to understand the business. This feedback was presented to the Board.

•  Visits to stores and warehouses.

•  Online performance, development and feedback tools. 

Engagement with our employees has always been vital to the success of our business. We continued to engage with our workforce about their 
health and safety as COVID safety measures were lifted and business areas in which employees were able to work effectively under NEXT’s hybrid 
working model were identified. Business areas were encouraged to review the working from home principles produced by the executive directors 
in line with department needs.

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SECTION 172 STATEMENT

Business Review Meetings
During the year we introduced new Business Review Meetings, which replaced our annual Recruit, Reward and Retain (RRR) workforce forums. 
These meetings form the workforce advisory panels as referred to in the UK Corporate Governance Code and focus on specific business outputs 
such as efficiencies and ideas to improve engagement. Dame Dianne Thompson, one of our non-executive directors, attended the meetings along 
with Lord Wolfson (Chief Executive), the HR Director and workforce representatives for each division of the business. These meetings offer our 
employees the chance to voice their opinions on the issues that are important to them. Following discussion on the key issues in different parts of 
the business, actions were agreed and feedback was reviewed by the Board. Agreed actions from matters raised in 2022 included:

• 

Improving transparency around pay to assist with conversations about development.

•  To review NEXT’s Family Friendly Policies.

•  Developing a new manager training programme for certain Head Office departments.

The matters raised at the 2021 forums are being addressed, including a return of staff engagement activities such as our Sports and Social groups 
and making improvements to the onboarding experience of remote workers.

Our Business Review Meetings were supplemented by Your Team Voice meetings which take place regularly throughout the year. Each business 
function and area has a nominated Your Team Voice representative, and employees are able to submit question to Business Review Meetings via 
Your Team Voice meetings. One purpose of Your Team Voice meetings is to agree initiatives coming out of the Business Review Meetings.

Employee engagement surveys
In  2022,  we  undertook  our  second  annual  employee  engagement  survey,  “Your  Voice  Counts”,  which  spanned  the  majority  of  our  business. 
The survey was sent to over 40,000 employees and response rates were improved from the year before. The survey was conducted anonymously 
using a third-party tool. The overall score for the whole NEXT Group was almost identical to our score in 2021.

Employees  believe  that  our  main  strengths  as  a  Group  are:  management  support;  peer  relationships;  and  goal  setting.  Areas  identified  for 
improvement included support for mental wellbeing, following which we have launched a Wellbeing site for employees as well as mental health 
training for managers.

The Board considered results of the survey as well as the initiatives planned to address the matters raised.

Continuous performance management and feedback
Our online performance and development tool provides a forum for positive and constructive feedback by individuals, peers and managers. 

The  HR  Director  attended  a  meeting  of  the  Board  to  brief  the  directors  on  employee-related  matters,  including  workforce  demographics, 
engagement  activities,  the  results  of  employee  engagement  survey,  staff  retention  rates,  diversity,  whistleblowing,  disciplinary  and  grievance 
procedures, learning and development activity, pay and reward including gender pay gap and HR initiatives.

The  Board  considers  that,  taken  together,  these  arrangements  deliver  an  effective  means  of  ensuring  the  Board  stays  alert  to  the  views  of 
the workforce. 

With regard to health, safety and wellbeing, during the year the Audit Committee received an update from the Group Health and Safety Manager 
on safety performance, safety risk management and mental health wellbeing initiatives. 

Case study: workforce 
During the year the Board had to consider areas of the business where recruitment continues is difficult. Our Technology department was an 
area of focus.

Attracting and retaining Tech talent continues to be a challenge. The UK market remains highly competitive with a limited talent pool in the 
local area. The Tech team headcount grew 23.5% from last year, which had a significant impact on how we induct, integrate, communicate and 
manage the talent coming through. We are looking to recruit from more diverse gender and cultural groups and geographical locations and 
timezones. Part of the recruitment challenge is the need to be innovative and create cost effective campaigns to meet our ambitious growth 
plans in this area. This led to the Board considering and agreeing to the opening of overseas hubs in Sri Lanka and India.

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Our relationships with suppliers, customers and others
Suppliers
Throughout the year the Board approved major contract renegotiations and strategy with key suppliers, notably with the Group’s new warehouse 
suppliers, construction and technology companies relating to the development of the new Elmsall 3 warehouse, providers of freight forwarding 
services and certain landlords. We balanced the benefits of maintaining strong partnerships with key suppliers alongside the need to obtain value 
for money for our investors and excellent quality and service for our customers. Further details on how we engage with our suppliers can be found 
on pages 100 to 101. 

Customers
As a large retail business, the sentiment of customers can be seen in the Company’s underlying sales performance figures, which the Board reviews 
regularly. The executive directors provide updates to the Board on their perceptions and the market view of consumer sentiment. The interests of 
customers are considered in key decisions, e.g. relating to: store portfolio changes; selection of product lines including third-party brands; selection 
and monitoring of suppliers to ensure quality and safety standards are met; freight and logistics arrangements to maximise efficiencies from order 
to delivery; the availability of customer credit products; and the development of the NEXT Online platform.

With the interests of customers in mind, during the year the Board reviewed proposals in respect of capital expenditure on warehouses, major 
freight forwarding and customer order delivery contracts.

Regulators
The business is subject to a wide range of regulations. Of particular note is our Finance business which is regulated by the Financial Conduct 
Authority (FCA) in respect of the provision of consumer credit. As a responsible authorised company, we seek always to co-operate and engage 
constructively with the FCA and meet its standards. The Audit Committee exercises independent oversight over the regulated Finance business that 
includes updates on matters under discussion with the FCA.

During the year we received a supervisory visit from the FCA. Having interviewed various key stakeholders they commented on our excellent culture.

NEXT manages its tax affairs responsibly and proactively to comply with tax legislation. The Company’s approach is to seek to build solid and 
constructive working relationships with all tax authorities. NEXT’s UK tax policy can be found at nextplc.co.uk and was reviewed and approved 
by the Board during the year. This policy includes that the Company engages with HMRC constructively, honestly and in a timely and professional 
manner, and seeks to resolve disputed matters through active and transparent engagement. Engagement with HMRC is led by the Company’s  
in-house tax team of qualified tax professionals. The Group Finance Director provides regular updates to the Board on tax matters.

Debt capital/credit facility providers and credit reference agencies
The Group Finance Director and the Company’s Treasury team are responsible for managing the relationships with our banks, bond investors and 
credit rating agencies, and the management of the Group’s cash/debt and financing activities. The Group Finance Director provides regular reports 
to the Board on these activities including the Company’s access to liquidity, monitoring the headroom and maturity schedules of our primary credit 
facilities and future financing plans. The Board approves the Company’s Treasury Policy annually. 

Our impact on the community and the environment
We have a number of targets and initiatives aimed at reducing any adverse impact of our business on the environment and the communities in 
which we operate. The ways in which we engage with these communities are set out in more detail on page 104 of our Corporate Responsibility 
Report. During the year we considered our approach to climate change and agreed further measures we can take to reduce our impact on the 
environment. Details can be found on pages 86 to 97 of the Corporate Responsibility Report.

Doing the right thing – maintaining high standards of business conduct
Corporate governance
We have a robust corporate governance framework in place, details of which are set out in our Corporate Governance Report on pages 117 to 123.

Ethical trading and responsible sourcing
The Audit Committee exercises strong oversight over the Group’s activities in these areas including reviewing the work of the COP team and 
receiving regular updates on Environmental, Social and Governance issues. It reports to the Board on these topics as appropriate. For further details 
on our approach to ethical trading and responsible sourcing, please see pages 100 to 101 as well as our standalone Corporate Responsibility Report 
which is available on our corporate website.

Political donations
No donations were made for political purposes (2022: £nil).

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109

 
 
 
SECTION 172 STATEMENT

Shareholders
The Company has just one class of share in issue and so all shareholders benefit from the same rights. The Board does not take any decisions or 
actions, such as selectively disclosing confidential or inside information, that would provide any shareholder or group of shareholders with any 
unfair advantage or position compared to the shareholders as a whole.

How the Board engages:

•  Regular calls and meetings between shareholders and the Chief Executive and Group Finance Director.

•  Roadshows and conferences with institutional investors.

•  Major shareholders are invited to the annual and half year results presentations. 

•  Meetings  and  calls  between  major  shareholders  and  the  Chairman  and  Remuneration  Committee  Chairman  on  governance  and 

remuneration matters. 

•  Regular  communication  with  institutional  investors  by  the  Company  Secretary  and  senior  management,  particularly  on  Environmental,  

Social and Governance matters.

Shareholder engagement 

During 2022 we engaged with investors on a range of topics including:

•  The directors’ remuneration policy.

•  Governance including Board composition.

•  Human rights and ethical trading.

•  The environment, sustainability and responsible sourcing.

•  Company performance against its strategy.

The Board receives regular information on investor views through a number of different channels:

•  The Group’s corporate broker provides written feedback on market reaction and investor views after full and half year results announcements 

and investor roadshows.

•  Reports from the Chairman and other non-executive directors who have direct dialogue with shareholders.

•  Analyst/broker reports and views.

•  Shareholder feedback reports and statements made by representative associations.

All shareholders have an opportunity to ask questions or represent their views formally to the Board at the AGM, or with directors after the meeting.

The interests of investors were considered as part of the Board’s decisions throughout the year including with regard to the resumption of dividends.

Long term decisions
Within the fast-moving fashion retail sector, the operational cycle is short and has become even shorter within recent years. Despite this, we 
are  mindful  that  our  strategic  decisions  can  have  long  term  implications  for  the  business  and  its  stakeholders  and  these  implications  are 
carefully assessed. 

The most prevalent example of this is in the Board’s decisions with regard to capital allocation. The Board balances:

•  The expectations of long term investors on dividends and the return of capital to shareholders via the share buyback programme; with

•  The increased need for capital expenditure on warehouses, systems, stores, and our Total Platform investments to support the growth of 

the business.

We  recognise  the  importance  of  providing  our  shareholders  with  consistent  and  reliable  dividend  returns  and  in  2022  we  returned  to  our  
pre-pandemic ordinary dividend cycle, following the payment of two special dividends for the 2021 financial year.

110

NON-FINANCIAL INFORMATION STATEMENT

The table below sets out where the information required to be disclosed under sections 414CA and 414CB Companies Act 2006 can be found in 
this Annual Report.

Reporting requirement

Relevant information

Policies and Standards

Information, to the extent necessary for an understanding of the Company’s development, 
performance and position and the impact of its activity, relating to:
1.  Environmental matters (including 
the impact of the Company’s 
business on the environment)

•  Our principles – page 85
•  Environment – pages 86 to 97
•  Section 172 Statement – Having regard to the impact  
of the Company’s operations on the community and  
the environment – page 109

2. The Company’s employees

•  Our principles – page 85.
•  Our People – pages 98 to 99.
•  Section 172 Statement – Having regard to the interests 

of the Company’s employees – pages 107 to 108

•  Environment Policy
•  Timber Sourcing Policy*
•  Protecting Forests Through Fabric 

Choices Policy*

•  Cotton Sourcing Policy*

•  Staff Handbook
•  Diversity and Inclusion Policy
•  HR Policies including Flexible Working, 
Safeguarding, Adoption Leave, Parental 
Leave, Continuing Education and 
Equal Opportunities
•  Whistleblowing Policy
•  Group Health and Safety Policy*

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3. Social matters

4. Respect for human rights

5.  Anti-corruption and  
anti-bribery matters

Required information
6. Business model

7.  Policies in relation to (1) to (5) 
above, related due diligence 
processes and a description of 
the outcome of those policies*

8.  Principal risks in relation to (1) 

to (5) above

9. Relevant non-financial KPIs

•  Our principles – page 85
•  Environment, Our People, Our Suppliers, Our Customers 
and Products, Community, Human Rights and Modern 
Slavery – pages 86 to 106

•  Section 172 Statement – Having regard to the 

desirability of the Company maintaining a reputation for 
high standards of business conduct – page 109

•  Our principles – page 85
•  Human Rights and Modern Slavery – pages 105 to 106
•  Section 172 Statement – Having regard to the 

desirability of the Company maintaining a reputation  
for high standards of business conduct – page 109

•  Human Rights and Modern 

Slavery Policy*

•  Data Retention Policy
•  Customer Privacy Policy*
•  Employee Data Privacy Policy

•  Our principles – page 85
•  Section 172 Statement – Having regard to the 

desirability of the Company maintaining a reputation  
for high standards of business conduct – page 109
•  Whistleblowing – Audit Committee Report – page 132

•  Staff Handbook
•  Anti-Bribery and Anti-Corruption Policy*
•  Competition Law Policy
•  Supplier Code of Practice Standards*
•  Whistleblowing Policy*

•  Business model – pages 70 to 71

•  Our principles – page 85

•  Risks and Uncertainties – pages 74 to 82
•  Viability assessment – pages 83 to 84

•  Section 172 Statement – Having regard to the impact of 
the Company’s operations on the community and the 
environment – page 109

•  Environment, Our People, Community – pages 86 to 99 

and 104

Further  information  regarding  our  employees,  social,  community,  human  rights  and  environmental  matters  is  provided  in  our  Corporate 
Responsibility Report available on our corporate website at nextplc.co.uk. 

*  Our latest policies are available at nextplc.co.uk.

On behalf of the Board

Amanda James
Group Finance Director

29 March 2023

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111

 
 
 
GOVERNANCE

114   Directors’ Biographies

116  Directors’ Responsibilities Statement

117  Corporate Governance Report

124  Nomination Committee Report

125  Audit Committee Report

133  Remuneration Report

163  Directors’ Report

165  Independent Auditors’ Report

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113

 
 
 
DIRECTORS’ BIOGRAPHIES
Directors and Officers

Michael Roney
CHAIRMAN

Lord Simon Wolfson  
of Aspley Guise
CHIEF EXECUTIVE 

Amanda James
GROUP FINANCE DIRECTOR 

KEY SKILLS AND EXPERIENCE: 
Michael joined the Board as Deputy Chairman 
in  February  2017  and  became  Chairman 
in  August  2017.  Michael  brings  significant 
international  leadership  experience  to  the 
Board; he was previously the Chief Executive 
of  Bunzl  plc  from  2005  until  his  retirement 
in  April  2016,  Chief  Executive  of  Goodyear 
Dunlop  Tires  Europe  BV  and  non-executive 
director of Johnson Matthey plc.

PRINCIPAL EXTERNAL APPOINTMENTS:
Chairman of Grafton Group plc
Non-Executive Director of Brown-Forman 
Corporation (US firm)

Executive Director
KEY SKILLS AND EXPERIENCE:
Simon has deep knowledge of all areas of the 
NEXT business, together with strong leadership 
and  strategic  expertise,  having  led  as  Chief 
Executive since 2001. He joined the Group in 
1991 and was appointed Retail Sales Director 
in  1993.  He  became  responsible  for  NEXT 
Directory  in  1995  and  was  appointed  to  the 
Board in 1997 with additional responsibilities 
for Systems. Simon was appointed Managing 
Director of the NEXT Brand in 1999 before his 
appointment as Chief Executive.

Executive Director
KEY SKILLS AND EXPERIENCE: 
Amanda brings extensive financial knowledge 
to  the  Board,  having  joined  the  Group  in 
1995  and  led  the  management  accounting 
and  commercial  finance  teams  since  2005. 
In 2009, Amanda was appointed Commercial 
Finance  Director  and  was  promoted  to 
NEXT  Brand  Finance  Director 
in  2012. 
Amanda  has  comprehensive  knowledge  of 
NEXT’s  operations  and  has  played  a  central 
role  in  the  financial  management  of  the 
business.  Amanda  also  has  responsibility  for 
Legal and Compliance.

APPOINTED TO THE BOARD 
February 2017

APPOINTED TO THE BOARD
February 1997

APPOINTED TO THE BOARD 
April 2015

COMMITTEE MEMBERSHIP
Remuneration and Nomination (Chairman)

Jane Shields
GROUP SALES, MARKETING  
AND HR DIRECTOR  

Richard Papp
GROUP MERCHANDISE  
AND OPERATIONS DIRECTOR 

Executive Director

Executive Director 

KEY SKILLS AND EXPERIENCE:
Jane  has  profound  understanding  of  NEXT’s 
operations, having joined NEXT Retail in 1985 
as  a  sales  assistant  in  one  of  our  London 
stores.  Jane  worked  her  way  through  store 
management  to  be  appointed  Sales  Director 
in  2000,  responsible  for  all  store  operations 
and training. In 2006 Jane was given additional 
responsibility for Retail Marketing and in 2010 
was  appointed  Group  Sales  and  Marketing 
Director,  adding  Directory  and  Online 
Marketing  to  her  portfolio.  She  assumed 
responsibility  for  Human  Resources  and 
the  Customer  Service  Contact  Centre 
in 
August 2020.

KEY SKILLS AND EXPERIENCE:
Richard  has  a  wealth  of  operational  and 
merchandising  experience.  He  joined  NEXT 
in  1991  as  a  merchandiser.  Richard  worked 
his  way  through  management,  becoming 
Menswear  Product  Director  in  2001.  In  2005 
he  gained  valuable  experience  in  a  similar 
role  at  another  retailer.  Richard  returned  to 
NEXT in 2006 as Group Merchandise Director, 
responsible for NEXT’s Merchandising function, 
Product Systems, International Franchise, and 
Clearance operations. On appointment to the 
Board, Richard took on additional responsibility 
for Warehousing, Logistics and Systems within 
the Group.

Jeremy Stakol
GROUP INVESTMENTS,  
ACQUISITIONS AND THIRD PARTY  
BRANDS DIRECTOR

Executive Director
KEY SKILLS AND EXPERIENCE:
Jeremy  holds  a  Masters 
in  Professional 
Accounting  and  spent  his  early  career  in  the 
finance department of a large media company. 
In  2004  Jeremy  joined  Lipsy  as  Managing 
Director.  Jeremy  joined  the  NEXT  Group  in 
that  role  14  years  ago  when  the  company 
was  acquired  by  NEXT.  In  more  recent  years 
Jeremy has successfully led many of the new 
investment  deals  and  related  Total  Platform 
opportunities (such as Joules, Victoria’s Secret, 
Gap and others).

APPOINTED TO THE BOARD
July 2013

APPOINTED TO THE BOARD 
May 2018

TO BE APPOINTED TO THE BOARD 
April 2023

114

Jonathan Bewes

Soumen Das

Tom Hall

Senior Independent 
Non-Executive Director
KEY SKILLS AND EXPERIENCE:
After  qualifying  as  a  Chartered  Accountant 
with  KPMG,  Jonathan  spent  25  years  as  an  
investment  banking  adviser,  with  Robert 
Fleming,  UBS  and  Bank  of  America  Merrill 
Lynch. As a senior banker, he provided advice to 
the boards of many UK and overseas companies 
on  a  wide  range  of  financial  and  strategic 
issues,  including  financing,  M&A,  shareholder 
corporate  governance. 
engagement  and 
Jonathan is a Fellow of the Institute of Chartered 
Accountants of England and Wales. 

PRINCIPAL EXTERNAL APPOINTMENTS:
Non-Executive Director and Chair of the Audit 
and Risk Committee of The Sage Group plc

Independent
Non-Executive Director
KEY SKILLS AND EXPERIENCE:
Soumen  is  Chief  Financial  Officer  of  SEGRO 
plc, the largest UK and European Real Estate 
Investment  Trust  and  a  constituent  of  the 
FTSE  100.  He  has  over  12  years’  board  level 
experience  with 
listed  companies,  having 
been  Managing  Director  and  Chief  Financial 
Officer  of  Capital  &  Counties  Properties  plc 
prior  to  joining  SEGRO,  and  was  previously 
an  executive  director  with  UBS  within  the 
investment bank. Soumen is also Co-Chair of 
the Parker Review.

Independent 
Non-Executive Director
KEY SKILLS AND EXPERIENCE:
Tom is a partner at Apax Partners, the global 
private equity firm. He joined Apax in 1998 and 
leads its Internet/Consumer investing activities 
in Europe. In that role, he serves on the board of 
a number of retailers and digital marketplaces. 
He  has  considerable  experience  of  working 
with  businesses  dealing  with  the  strategic, 
operational  and  managerial  challenges  and 
opportunities  created  by  rapidly  changing 
consumer behaviour. Prior to joining Apax, Tom 
worked at S.G. Warburg and Deutsche Bank. 

PRINCIPAL EXTERNAL APPOINTMENTS:
Chief Financial Officer of SEGRO plc

PRINCIPAL EXTERNAL APPOINTMENTS:
Advisory Board Director of Takko Fashion 
Supervisory Board Director of Wehkamp  
Non-Executive Director of MATCHESFASHION 
Non-Executive Director of Baltic Classifieds 
Group PLC, Partner at Apax Partners

APPOINTED TO THE BOARD
October 2016 

APPOINTED TO THE BOARD
September 2021

APPOINTED TO THE BOARD
July 2020

COMMITTEE MEMBERSHIP
Audit, Remuneration (Chairman) 
and Nomination 

Ian Blackwell
COMPANY SECRETARY

Past Company Secretary
Seonna Anderson

APPOINTED TO OFFICE
February 2014

RETIRED FROM OFFICE
March 2023

COMMITTEE MEMBERSHIP
Audit (Chairman), Remuneration 
and Nomination

COMMITTEE MEMBERSHIP
Audit, Remuneration and Nomination

Tristia Harrison

Dame Dianne Thompson

Independent 
Non-Executive Director

Independent 
Non-Executive Director

KEY SKILLS AND EXPERIENCE:
Tristia  is  Chief  Executive  Officer  of  TalkTalk 
Telecom Group Ltd and as such has experience 
of  running  a  large-scale  consumer  and  B2B 
facing  company  and  knowledge  of  digital 
and  cyber  security.  Tristia  was  Managing 
Director of TalkTalk’s consumer business when 
it  demerged  from  Carphone  Warehouse, 
which she joined in 2000 and held a number 
of 
senior  management  and  executive 
positions.  Tristia  is  also  Chair  of  the  national 
homelessness charity Crisis. 

PRINCIPAL EXTERNAL APPOINTMENTS:
Chief Executive of TalkTalk 
Trustee at Crisis
Trustee at Ambitious about Autism

KEY SKILLS AND EXPERIENCE:
Dianne has a wealth of marketing experience 
gained in retail companies as well as significant 
senior  management  experience.  Her  42  year 
career has included 14 years as Chief Executive 
Officer of Camelot Group. More recently she 
was  Chairman  of  RadioCentre  and  a  non-
executive director of the Home Office. 

PRINCIPAL EXTERNAL APPOINTMENTS:
Chairman and Non-Executive Director of 
Sanderson Design Group plc
Non-Executive Director of Pagefield 
Communications Ltd

APPOINTED TO THE BOARD  
September 2018

APPOINTED TO THE BOARD 
January 2015

COMMITTEE MEMBERSHIP 
Audit, Remuneration and Nomination

COMMITTEE MEMBERSHIP 
Audit, Remuneration and Nomination

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115

 
 
 
DIRECTORS’ RESPONSIBILITIES STATEMENT
Directors’ Responsibilities

Directors’ confirmations
The  directors  consider  that  the  Annual  Report  and  Accounts,  taken 
as  a  whole,  is  fair,  balanced  and  understandable  and  provides  the 
information necessary for shareholders to assess the Group and Parent 
Company’s position and performance, business model and strategy.

Each of the current directors, whose names and functions are listed on 
pages 114 to 115, confirm that, to the best of their knowledge:

•  the  Group  financial  statements,  which  have  been  prepared  in 
accordance  with  UK-adopted  International  Accounting  Standards, 
give a true and fair view of the assets, liabilities, financial position 
and profit of the Group; 

•  the  Parent  Company  financial  statements,  which  have  been 
prepared in accordance with United Kingdom Accounting Standards, 
comprising FRS 101, give a true and fair view of the assets, liabilities, 
financial position and profit of the Parent Company; and

•  the Strategic Report includes a fair review of the development and 
performance  of  the  business  and  the  position  of  the  Group  and 
Parent Company, together with a description of the principal risks 
and uncertainties that it faces. 

On behalf of the Board

Lord Wolfson of Aspley Guise   
Chief Executive 

Amanda James
Group Finance Director

29 March 2023

The directors are responsible for preparing the Annual Report and the 
financial statements in accordance with applicable law and regulation.

Company  law  requires  the  directors  to  prepare  financial  statements 
for  each  financial  year.  Under  that  law  the  directors  have  prepared 
the  Group  financial  statements  in  accordance  with  UK-adopted 
International  Accounting  Standards  and  Parent  Company  financial 
statements  in  accordance  with  United  Kingdom  Generally  Accepted 
Accounting Practice (United Kingdom Accounting Standards, comprising 
FRS 101 “Reduced Disclosure Framework”, and applicable law).

Under  company  law  the  directors  must  not  approve  the  financial 
statements unless they are satisfied that they give a true and fair view 
of the state of affairs of the Group and Parent Company and of the profit 
or loss of the Group and Parent Company for that period. In preparing 
the financial statements, the directors are required to:

•  Select suitable accounting policies and then apply them consistently.

•  State  whether  applicable  UK-adopted  International  Accounting 
Standards  have  been  followed  for  the  Group  financial  statements 
and  United  Kingdom  Accounting  Standards,  comprising  FRS  101 
have been followed for the Parent Company financial statements, 
subject to any material departures disclosed and explained in the 
financial statements.

•  Make  judgements  and  accounting  estimates  that  are  reasonable 

and prudent. 

•  Prepare the financial statements on the going concern basis unless 
it is inappropriate to presume that the Group and Parent Company 
will continue in business.

The directors are responsible for safeguarding the assets of the Group 
and  Parent  Company  and  hence  for  taking  reasonable  steps  for  the 
prevention and detection of fraud and other irregularities.

The directors are responsible for keeping adequate accounting records 
that are sufficient to show and explain the Group and Parent Company’s 
transactions  and  disclose  with  reasonable  accuracy  at  any  time  the 
financial position of the Group and Parent Company and enable them 
to ensure that the financial statements and the Directors’ Remuneration 
Report comply with the Companies Act 2006.

The directors are also responsible for the maintenance and integrity of 
the NEXT plc website. Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements may differ from 
legislation in other jurisdictions.

116

 
 
CORPORATE GOVERNANCE REPORT
Chairman’s Introduction

On  behalf  of  the  Board,  I  am  pleased  to  introduce  our  Governance 
Report for the year ended 28 January 2023. This report sets out our 
approach  to  effective  corporate  governance  and  explains  the  key 
features of the Group’s governance structure. 

Good corporate governance runs along the foundations of a well run 
organisation and the external governance landscape, guides and rules 
continue to evolve. NEXT continues to prioritise doing the right thing 
in promoting the success of the Company, and through its governance 
structure, always seeks to do so in the right way.

Stakeholder engagement
Uncertainty  is  known  to  breed  challenges  and  the  environment  over 
the  past  few  years  has  put  the  spotlight  on  a  number  of  our  key 
stakeholders. The Board has been required to exercise its judgement 
on  numerous  occasions  to  ensure  that  the  Group’s  stakeholders  are 
treated as fairly as possible in a year which has remained challenging. 

Key engagement pieces this year have been:

•  With our customers and employees, who are especially sensitive to 

inflationary pressures;

•  Consultation with our investors on this year’s Remuneration Policy.

Given the strong performance of the business, we were pleased to be 
able  to  return  to  our  pre-pandemic  ordinary  dividend  cycle  and  the 
Board has proposed an ordinary dividend to be paid in August 2023, 
subject to approval by our shareholders at the AGM in May.

Further details on how we have engaged with our stakeholders can be 
found on pages 107 to 110.

Directors’ Remuneration Policy
This year our Directors’ Remuneration Policy is to be put forward for a 
binding shareholder vote at our 2023 AGM.

Following  consultation  with  our  major  shareholders,  we  are  not 
proposing  any  changes  to  the  policy.  You  can  read  more  about  our 
proposed Policy in the Remuneration Report on pages 133 to 162.

Board effectiveness and diversity
It is important that the Board, its Committees and individual directors 
rigorously review their performance and embrace the opportunity to 
develop where necessary. Having undertaken an externally facilitated 
annual effectiveness review of our Board and Committees last year, this 
year’s review was facilitated internally with support from the Company 
Secretary. The review concluded that the Board continues to operate 
effectively; further details can be found on page 122.

The  Company  has  once  again  taken  part  in  the  Parker  Review  and 
the FTSE Women Leaders Review in relation to its gender and ethnic 
diversity. We talk about this more on page 124.

Continuing governance commitment
We believe that good governance provides the framework for stronger 
long term value creation for all our stakeholders. We apply corporate 
governance in a way that is relevant and meaningful to our business and 
consistent with our culture and values. 

With the Economic Crime (Transparency and Enforcement) Act coming 
in  to  force  earlier  this  year,  we  have  reviewed  our  sanctions  policies 
and  frameworks  and  taken  steps  to  better  understand  our  beneficial 
shareholder base, in line with the new requirements. 

A watching brief is being kept on the BEIS corporate governance and 
audit  reform  as  we  wait  to  see  how  the  proposals  and  timelines  for 
their  implementation  unfold.  Environmental,  Social  and  Governance 
(ESG) remains a key area of focus for stakeholders who want to work for, 
shop with or invest in companies who do business responsibly. We are 
carefully assessing our ESG metrics, targets and reporting with a view 
to setting out how we will decarbonise as part of a Net Zero Transition 
Plan in next year’s report. You can read our Corporate Responsibility 
Report on pages 85 to 106 and our corporate governance compliance 
statement and supporting disclosures on pages 118 to 123.

Michael Roney
Chairman

29 March 2023

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117

 
 
 
CORPORATE GOVERNANCE REPORT

•  Agreed the assessment period for the statement of viability at the 

recommendation of the Audit Committee – see page 129. 

At its heart, the purpose of the Company is to source and trade excellent 
quality  clothing,  homeware  and  beauty  products  in  order  to  make  a 
profit for its shareholders. We aim to do this in a responsible way and to 
do the right thing by our employees, our customers, our suppliers and 
our wider stakeholders. Our Corporate Responsibility Report sets out 
the way in which we fulfilled our responsibilities this year.

Culture
The  directors  are  responsible  for  ensuring  a  healthy  and  supportive 
culture  within  the  Group.  We  monitor  this  through  direct  employee 
engagement  activities  (see  pages  107  to  108)  and  discussions  with 
the  executive  directors,  the  HR  Director  and  other  members  of 
management. We assess and monitor this in the following ways and it 
is through these activities we ensure that the company’s culture aligns 
with its purpose, value and strategy:

•  Dedicated time at Board meetings, supported by the HR Director, to 

hold discussions on culture and employee/workforce matters.

•  Reviewing the results of the Group’s employee engagement surveys. 

•  Monitoring  the  levels  and  nature  of  whistleblowing  reports  and 

grievance and disciplinary hearings.

•  Monitoring absenteeism and employee turnover.

•  Reporting by Internal Audit on fraud and compliance breaches to the 

Audit Committee.

•  Reviewing induction and training policies and practices.

•  Engaging with employees directly during site visits.

•  Overseeing  management’s  plans  to  respond  to  matters  raised  by 

the workforce.

•  Reviewing the Group’s key policies and HR initiatives.

During the year we continued with our employee engagement activities, 
in particular the workforce Business Review Meetings.

Our  values  are  set  out  in  the  Corporate  Responsibility  Report  on 
page  85  and  the  Non-Financial  Information  Statement  summarises 
the  Company’s  supporting  policies  on  page  111.  Our  Whistleblowing 
Policy  encourages  workers  to  report  concerns  or  suspicions  about 
any  wrongdoing  or  malpractice,  and  provides  a  number  of  ways  to 
do  this,  including  via  the  confidential  NEXT  Integrity  line  (managed 
by  Crimestoppers).  The  Audit  Committee  Report  contains  more 
details  of  the  Company’s  whistleblowing  procedures  and  the  Audit 
Committee’s oversight.

Our Board members also strive, through their own behaviours, to set 
the tone from the top in conducting themselves appropriately and in 
line with the Group’s values.  

Information on the Company’s approach to investing in and rewarding 
its workforce is set out in the Strategic Report on pages 98 to 99.

Corporate Governance Statement
The  statement  below,  together  with  the  rest  of  the  Corporate 
Governance Report, provides information on how NEXT has applied the 
principles in the UK Corporate Governance Code 2018 (the Code), which 
is the version of the Code that applies to its 2022/23 financial year. 

For  the  year  ended  28  January  2023,  the  Board  considers  that  it 
has  complied  in  full  with  the  provisions  of  the  Code  (available  at 
www.frc.org.uk).  Given  the  external  interest  in  pension  alignment  as 
recommended by provision 38 of the Code, the Board notes that the 
executive  directors  at  NEXT  have  very  long  service  at  the  Company. 
Whilst  the  pension  provision  offered  to  new  joiners  has  changed 
over time (which is consistent with wider market practice), the Board 
considers  it  more  relevant  to  consider  the  alignment  of  the  pension 
contribution  rates  of  the  executives  in  the  context  of  the  workforce 
recruited  at  the  same  time.  Each  executive  director  is  provided  with 
pension  contributions  no  more  generous  than  those  provided  to 
colleagues  recruited  at  the  same  time.  Full  details  of  the  pension 
arrangements of the executive directors are given on page 154 of the 
Directors’ Remuneration Report.

Disclosures  required  by  the  Disclosure  Guidance  and  Transparency 
Rules  DTR  7.2.6,  with  regard  to  share  capital  are  presented  in  the 
Directors’  Report  on  page  163.  Disclosures  required  by  DTR  7.2.8 
relating to diversity policy are presented in the Nomination Committee 
Report on page 124. 

Directors’ biographies and membership of Board Committees are set 
out on pages 114 to 115.

Board leadership and  
company purpose 
The Board’s role is to promote the long term sustainable success of the 
Company. It does this through: 

•  Discussions with the executive directors and other members of the 

senior management team on industry trends.

•  Evaluating  business  development  proposals  and  considering 
how  these  will  support  and  strengthen  components  of  the 
business model.

•  A policy of continuous identification and review of principal business 
risks,  including  identifying  key  and  emerging  risks,  determining 
control  strategies  and  considering  how  those  risks  may  affect 
the  achievement  of  business  objectives,  taking  into  account  risk 
appetite, as detailed on pages 74 to 82.

•  Our annual viability assessment which is undertaken by reference to 
the business model, strategy and the principal risks and mitigating 
factors as well as the current financial position and historical financial 
performance and forecasts – see pages 83 to 84. 

In particular, during 2022/23 the Board: 

•  Assessed  a  number  of  potential  acquisitions  and  investment 
opportunities with a view to enhancing the Company’s offering to 
customers. In assessing these opportunities, the Board had regard 
to strict financial criteria. We approved a number of opportunities 
which are discussed in more detail in the Chief Executive’s Review.

•  Considered and approved significant capital expenditure including 

the pallet extension of our Dearne Valley warehouse.

118

The Board sets objectives and annual targets for the Chief Executive. 
It is responsible for general policy on how the objectives are achieved 
and delegates the implementation of the policy to the Chief Executive. 
The Chief Executive reports at each Board meeting all material matters 
affecting the Group and its performance.

The  Chairman  sets  the  Board’s  agenda  and  is  also  responsible  for 
promoting  a  healthy  culture  of  openness,  challenge  and  scrutiny, 
and  ensuring  constructive  relations  between  executive  and  non-
executive directors.

Independence of non-executive directors
More than half of the directors at our financial year end, and half of 
the  directors  following  the  appointment  of  Jeremy  Stakol,  excluding 
the  Chairman,  are  non-executive  directors.  The  Board  considers 
that  all  of  its  non-executive  directors,  except  for  the  Chairman,  are 
independent when assessed against the requirements of the Code and 
their knowledge, diversity of experience and other business interests 
continue  to  enable  them  to  contribute  significantly  to  the  work  of 
the  Board.  Michael  Roney,  the  Chairman,  met  the  independence 
requirements set out in the Code on his appointment in 2017.

Directors’ conflicts of interest
In accordance with the Company’s Articles of Association, the Board has 
a formal process in place for situational conflicts to be authorised by 
non-conflicted directors. In deciding whether to authorise a situational 
conflict,  the  non-conflicted  directors  take  into  account  their  general 
duties  under  the  Companies  Act  2006.  Limits  or  conditions  can  be 
imposed  when  giving  an  authorisation  or  subsequently  if  considered 
appropriate.  Any  situational  conflicts  considered  by  the  Board,  and 
any authorisations given, are recorded in the Board minutes and in a 
register of conflicts which is reviewed annually by the Board.

Senior Independent Director
Jonathan Bewes is the Company’s Senior Independent Director. In this 
role Jonathan is available to provide a sounding board for the Chairman 
and to serve as an intermediary for the other directors and shareholders. 

Resourcing
The  Board  ensures  that  the  necessary  resources  are  in  place  for  the 
Company  to  meet  its  objectives  and  measure  performance  against 
them. They have an integral role in setting and approving the Company’s 
budget and capital allocation processes and in monitoring availability 
of debt capital facilities and the Company’s credit ratings. In regard to 
people, they receive reports from management on any development 
gaps in key roles and the plans to address these. 

Risk management and internal controls
The Board is responsible for keeping the effectiveness of the systems 
of risk management and internal controls under review – see page 123.

Engagement with shareholders
Significant  time  and  effort  is  invested  in  providing  detailed  and 
transparent information to shareholders and maintaining regular and 
effective dialogue. Rather than delegation to an investor relations team, 
Lord Wolfson and Amanda James, as Chief Executive and Group Finance 
Director, engage directly with investors on a regular basis throughout 
the  year.  Full  year  and  other  public  announcements  are  presented 
in a consistent format and are made as meaningful, understandable, 
transparent and comparable as possible. This information is also made 
publicly available on the Company’s corporate website nextplc.co.uk. 

This year also involved consultation with our major shareholders as we 
reviewed our Directors’ Remuneration Policy.

Our Section 172 Companies Act Statement on page 107  details how 
the views of shareholders have been taken into account during the year.

Engagement with other stakeholders
The views of other providers of capital and key stakeholders are also 
considered.  Please  see  the  Section  172  Statement  on  page  107  for 
information on how the Board does this. 

With regard to engagement with the workforce, the Board uses various 
methods including engagement with a workforce panel and attendance 
by a non-executive director at those panels. More details can be found 
in the Section 172 Statement on page 107. The Board considers that, 
taken together, the arrangements described deliver an effective means 
of ensuring the Board stays alert to the views of the workforce. 

Division of responsibilities
Chairman and Chief Executive
There is a clear division of responsibilities between the Chairman and 
Chief  Executive  which  is  set  out  in  writing  and  agreed  by  the  Board. 
The Chairman manages the Board to ensure that:

•  The Group has appropriate objectives and an effective strategy.

•  There  is  a  high  calibre  Chief  Executive  with  a  team  of  executive 

directors able to implement the strategy.

•  There are procedures in place to inform the Board of performance 

against objectives. 

•  The  Group  is  operating  in  accordance  with  a  high  standard  of 

corporate governance.

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CORPORATE GOVERNANCE REPORT

Noting of directors’ concerns
The Chairman encourages openness and debate at Board meetings to 
enable better decision making. Any director who has concerns about 
the operation of the Board or the management of the Company that 
cannot be resolved would ordinarily (and especially if requested by that 
director or the Chairman) be recorded in the minutes of the relevant 
meeting.  If,  on  resignation,  any  non-executive  director  had  any  such 
concerns they would be invited to provide a written statement to the 
Chairman  that  would  be  circulated  to  the  Board.  No  concerns  have 
been raised in the year.

Review of directors’ performance
As  Senior  Independent  Director,  Jonathan  Bewes  led  the  appraisal 
of  Michael  Roney’s  performance  as  Chairman  in  the  year  through 
individual discussions with the other directors. Michael Roney appraised 
the performance of Lord Wolfson as Chief Executive. 

The  performance  of  the  executive  directors  is  monitored  throughout 
the  year  by  the  Chief  Executive  and  the  Chairman.  The  Chairman 
also  monitors  the  performance  of  the  non-executive  directors. 
Appropriate  feedback 
is  provided  where  necessary.  For  more 
information on the Board effectiveness evaluation process, please see 
page 122.

At  each  Board  meeting  the  Board  receives  reports  from  the  Chief 
Executive on the performance of the business. This includes scrutiny of 
performance against clear financial objectives.

Governance framework
The  structure  of  the  Board  and  its  governance  framework  is  set  out 
below. The Board believes that it facilitates the operation of an open 
and  straightforward  culture  without  complex  hierarchies  and  over-
delegation of responsibilities.

Shareholders

Chairman
Responsible for the leadership of the Board and ensuring that it operates effectively through a healthy culture of openness, challenge and scrutiny.

Board of Directors
Responsible for providing effective leadership by setting business strategy and overseeing delivery in a way that delivers long term growth for the benefit of NEXT’s shareholders. 
The Board maintains a balanced approach to risk within a framework of effective controls and taking into account the interests of a diverse range of stakeholders.

Board Committees
The terms of reference for each Committee are documented and agreed by the Board.  
They are reviewed regularly and updated as necessary and are available on the corporate website  
nextplc.co.uk.

Their key responsibilities are set out below.

Nomination  
Committee
•  Keep under review the 

composition, size, structure 
and diversity of the Board and 
its Committees.

•  Evaluate the balance of skills, 
experience and diversity of 
the Board.

•  Provide succession planning  

for the Board and 
senior management.

•  Lead the process for new 
Board appointments.

Audit  
Committee

•  Review and monitor the 
integrity of the Group’s 
Financial Statements.

•  Review and monitor the 

adequacy and effectiveness 
of the risk management 
framework and the systems of 
internal controls  (including 
whistleblowing procedures).

•  Review and monitor 
the effectiveness and 
independence of the external 
and internal auditors.

Remuneration  
Committee
•  Responsible for setting the 
Remuneration Policy for 
all executive directors and 
the Chairman, including 
pension rights and any 
compensation payments.

•  Recommend and monitor 
the level and structure 
of remuneration for 
senior management.

•  Review the ongoing 

appropriateness and  
relevance of the  
Remuneration Policy when 
setting remuneration.

Committee Report 
on page 124

Committee Report 
on pages 125 to 132

Committee Report 
on pages 133 to 162

Other Key Governance Steering Groups
These meetings have specific areas of responsibility. 

Each of the below steering groups held meetings during the year to 
review and monitor specific risks, activities and incidents:

Risk Steering Group – Risk identification and risk 
management activities.

Treasury – Group’s treasury policy, treasury operations and 
funding activities.

Information Security and Data Protection – Group’s information 
security and cyber-related activities.

Health and Safety – Group’s health and safety activities.

ESG Steering Group – ESG risk monitoring and setting of 
ESG priorities. 

Chief Executive
Responsible for the day-to-day running of the Group’s business and performance, and for the development and implementation of business strategy.

Executive/operational management
The Chief Executive has delegated authority for the day-to-day management of the business to operational management comprising other executive directors and senior 
management who have responsibility for their respective areas.

This includes important weekly NEXT Brand trading and capital expenditure meetings which consider the performance and development of the NEXT Brand through its different 
distribution channels. This and other meetings also focus on risk management of business areas in respect of the NEXT Brand, including product, sales, customer experience, 
property and stores, warehousing, systems and personnel.

120

Matters reserved for the Board
There  is  a  formal  schedule  of  matters  reserved  for  the  Board. 
These  include  investments,  significant  items  of  capital  expenditure, 
share  buybacks,  dividend  and  treasury  policies.  The  Board  is  also 
responsible for: 

•  The long term success of the Company, setting and executing the 

business strategy and overseeing its delivery. 

•  Providing effective leadership.

•  Setting and monitoring the Group’s risk appetite and the system of 

risk management and internal control.

•  Monitoring implementation of its policies by the Chief Executive. 

•  Approving  semi-annual  Group  budgets  and  regular  review  of 
performance against budget. Forecasts for each half year are revised 
and reviewed monthly.

Certain other matters are reported weekly or monthly including sales, 
treasury operations and capital expenditure programmes.

Board attendance
The  table  below  shows  the  attendance  at  Board  and  Committee 
meetings  during  the  year  to  28  January  2023.  All  independent  non-
executive  directors  are  members  of  the  Nomination,  Audit  and 
Remuneration  Committees.  This  allows  the  non-executive  directors 
to  deepen  their  understanding  of  the  NEXT  business,  control  and 
risk  environment  and  enhance  their  contribution  to  the  Board  and 
its Committees. 

The  Board  is  satisfied  that  each  of  the  directors  is  able  to  allocate 
sufficient  time  to  the  Company  to  discharge  their  responsibilities 
effectively. Contracts and letters of appointment of directors are made 
available at the AGM, and are available for inspection at the Company’s 
registered office during normal business hours or on request. 

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Directors

Role

Board

Nomination

Audit

Remuneration

Number of meetings held in the year
Lord Wolfson
Amanda James1

Chief Executive

Group Finance Director

Richard Papp

Jane Shields
Michael Roney1

Jonathan Bewes

Soumen Das

Tom Hall

Tristia Harrison

Group Operations & Merchandising Director

Group Sales, Marketing & HR Director

Chairman

Senior Independent Director

Non-executive director

Non-executive director

Non-executive director

Dame Dianne Thompson

Non-executive director

8
8/8

8/8

8/8

8/8

8/8

8/8

8/8

8/8

8/8

8/8

2
–

–

–

–

2/2

2/2

2/2

2/2

2/2

2/2

5
–

–

–

–

–

5/5

5/5

5/5

5/5

5/5

8
–

–

–

–

8/8

8/8

8/8

8/8

8/8

8/8

1.  Michael Roney and Amanda James are not members of the Audit Committee, however they attend Audit Committee meetings during the year by invitation.

Board Committees
As  detailed  in  the  diagram  opposite,  the  Board  has  appointed 
Committees to carry out certain aspects of its duties. Each is chaired by a 
different director and has written terms of reference which are available 
on  the  Company’s  corporate  website  nextplc.co.uk.  Each  Committee 
Chairman reports regularly to the Board on how that Committee has 
discharged its responsibilities.

External appointments during the year
During  the  year,  the  Board  approved  Soumen  Das’  appointment  as  
Co-chair of the Parker Review Committee. After confirming that there 
were no conflicts of interest and considering the likely time commitment 
required to fulfil this role, the Board was satisfied that this appointment 
would not inhibit Soumen’s ability to continue to effectively discharge 
his duties and responsibilities as a non-executive director of NEXT.

Information and support
There is a regular flow of information between all directors. The former 
Company Secretary attended all Board meetings; she advised the Board 
on corporate governance matters and facilitated the flow of information 
within  the  Board.  The  Board  approved  the  appointment  of  the  new 
Company Secretary.

The Company has an open culture; its non-executive directors meet on 
a formal and informal basis with a broad range of NEXT management 
and have unrestricted access to the business and its employees. 

If  directors  decide  it  is  necessary  to  seek  independent  advice  about 
the performance of their duties with the Company, they are entitled 
to do so at the Company’s expense. Details of professional assistance in 
relation to Remuneration Policy matters are shown on page 162.

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CORPORATE GOVERNANCE REPORT

Board effectiveness evaluation
An  outcome  of  last  year’s  externally  facilitated  board  evaluation  was 
the independent quality assessment of the Internal Audit function (see 
page 130).

This  year’s  annual  evaluation  of  the  Board  and  its  Committees  was 
internal and facilitated by the Company Secretary. Following a briefing 
provided by the Chairman and Company Secretary, each of the directors 
completed a questionnaire designed to elicit their views on all aspects 
of  the  effectiveness  of  the  Board,  its  members  and  its  Committees. 
The  questions  covered  eleven  main  areas,  covering  composition, 
experience,  dynamics, 
leadership,  directors’ 
the  Chairman’s 
contribution  and  the  extent  to  which  the  Board  fulfils  its  role  and 
responsibilities  with  particular  regard  to  strategy,  risk  oversight 
and  succession  planning.  The  review  concluded  that  the  Board  has 
continued operating effectively, offering a good balance of support and 
challenge and adding value to an increasing extent. Examples of areas 
positively reported include:

•  The  high  quality  of  debate  leading  to  objective  and  collaborative 

decision making.

•  A valuable and thorough induction programme for new directors. 

Areas  identified  as  possible  opportunities  to  develop  the  Board’s 
effectiveness further include: 

•  Clearer articulation of the Board’s risk appetite.

•  Further  consideration  and  communication  of  the  succession  and 

development plans for Board and senior management.

The Chairman and Company Secretary are putting in place appropriate 
action  plans  in  response  to  the  evaluation  findings  and  will  review 
progress during the course of 2023/24. 

Composition, succession  
and evaluation
Director appointments 
The Nomination Committee Report on page 124 contains information 
on  the  procedure  for  appointment  of  new  directors  to  the  Board, 
succession planning for Board and senior management positions and 
information on the Company’s diversity approach. 

Board composition
The  Board  comprised  five 
independent  non-executive  directors 
(including  the  Senior  Independent  Director),  the  Chairman  and  four 
executive  directors  who  all  bring  considerable  knowledge,  skills  and 
experience to the Group. As is best practice, the Board is continually 
it  maintains  an 
assessed  and  periodically  refreshed  to  ensure 
appropriate balance of skills and experience. 

The Board approved the appointment of Jeremy Stakol as an executive 
director with effect from 3 April 2023 (see page 124).

Re-election and election of directors
Under  the  Company’s  Articles  of  Association,  directors  are  required 
to  stand  for  re-election  at  least  once  every  three  years.  However,  in 
accordance with the Code, all directors stand for re-election or election 
at each AGM.

The  specific  reasons  why  the  Board  considers  that  each  director’s 
contribution is, and continues to be, important to the Company’s long 
term  sustainable  success  are  set  out  in  the  directors’  biographies  on 
pages 114 to 115.

Board induction and development
On joining the Board, new members receive a personalised induction, 
tailored  to  their  experience,  background  and  understanding  of  the 
Group’s operations. The induction programme includes:

•  Visits to warehouses and stores.

•  Attendance at key operational meetings.

•  Meetings with operational directors and senior managers, giving an 

overview of the key areas of the business.

•  Meetings with the Chairs of each of the Board and its Committees 

and the external audit partner.

•  A briefing from the Company Secretary, the Group’s corporate  broker 
and external lawyers on the duties of a public company director.

•  Access to past Board, Committee and other key governance papers.

Individual  training  and  development  needs  are  reviewed  as  part  of 
the  annual  Board  evaluation  process  and  training  is  provided  where 
appropriate,  requested  or  a  need  is  identified.  All  directors  receive 
frequent updates on a variety of issues relevant to the Group’s business, 
including  legal,  regulatory  and  governance  developments,  with  visits 
to  stores  and  warehouse  operations  organised  periodically  to  help 
directors’ understanding of the operational aspects of the business.

122

The Board promotes the development of a strong control culture within 
the  business.  The  Audit  Committee  regularly  reviews  strategic  and 
operational  risk  and  the  Audit  Committee  and  Board  have  reviewed 
the  principal  risks  (described  on  pages  76  to  82)  and  the  associated 
financial, operational and compliance controls and mitigating factors. 
The Audit Committee discusses these risks with the relevant directors 
and  senior  management  both  at  Committee  meetings  and  via  other 
face to face meetings held during the year where required.

The  Board  considers  that  the  Group’s  management  structure  and 
continuous monitoring of key performance indicators are able to identify 
promptly  any  material  areas  of  concern.  Business  continuity  plans, 
procedure manuals and codes of conduct are maintained in respect of 
specific risk areas and business processes. The management of business 
risk is an integral part of Group policy and the Board will continue to 
develop risk management and internal controls where necessary.

The  use  of  a  Group  accounting  manual  and  prescribed  reporting 
procedures for finance teams throughout the Group ensures that the 
Group’s  accounting  policies  are  clearly  established  and  consistently 
applied. Information is appropriately reviewed and reconciled as part of 
the reporting process and the use of a standard reporting package by all 
entities in the Group ensures that information is presented consistently 
to facilitate the production of the consolidated financial statements.

Remuneration
The  Company’s  remuneration  policies  and  practices  are  designed 
to  support  strategy  and  promote  long  term  sustainable  success. 
They  are  aligned  to  the  Company’s  purpose  and  values  and  linked  
to the successful delivery of the Company’s long term strategy. You can 
read  about  the  Company’s  proposed  Remuneration  Policy  including 
considerations  taken  on  board  and  the  work  of  the  Remuneration 
Committee in the Remuneration Report on pages 133 to 162. 

The Remuneration Report also contains information on the Company’s 
compliance with the Code provisions relating to remuneration.

Audit, risk and internal control
Audit Committee and independent auditor
For further information on the Company’s compliance with the Code 
provision  relating  to  the  Audit  Committee  and  auditors,  please  refer 
to the Audit Committee Report on pages 125 to 132. The independent 
auditors’  responsibilities  are  set  out  on  page  173  and  the  Board’s 
statement as to the Annual Report and Accounts being fair, balanced 
and understandable can be found on page 116.

Going concern and viability assessment
The Group’s business activities, together with the factors likely to affect 
its  future  development,  performance  and  position  are  set  out  in  the 
Strategic  Report,  which  also  describes  the  Group’s  financial  position, 
cash flows and borrowing facilities. Further information on these areas 
is  detailed  in  the  financial  statements.  Information  on  the  Group’s 
financial management objectives and how derivative instruments are 
used to hedge its capital, credit and liquidity risks is provided in Note 28 
of the financial statements.

The  directors  report  that,  having  reviewed  current  performance  and 
forecasts,  they  have  a  reasonable  expectation  that  the  Group  has 
adequate resources to continue its operations for the foreseeable future. 
For this reason, they have continued to adopt the going concern basis in 
preparing the financial statements. The directors have also assessed the 
prospects of the Company over a three year period. Further details of 
the viability assessment are provided on pages 83 to 84.

Risk management and internal control
The Board is responsible for the Group’s risk management process and 
delegates responsibility for its implementation to the Chief Executive 
and  senior  management  best  qualified  in  each  area  of  the  business. 
The Board sets guidance on the general level of risk which is acceptable 
and  has  a  considered  approach  to  evaluating  risk  and  reward  and 
promoting a risk aware culture throughout the business.

Risk management and internal control is a continuous process and has 
been considered by the Board on a regular basis throughout the year 
(see the description of the Group’s risk management and internal control 
framework on page 74 for more information). This includes identifying 
and evaluating ESG, principal and emerging risks, determining control 
strategies and considering how they may impact on the achievement 
of business objectives. 

The  Board  has  carried  out  a  robust  assessment  of  the  principal  and 
emerging risks facing the Company and has also conducted an annual 
review  of  the  effectiveness  of  the  systems  of  internal  control  during  
the year – see page 76 in the Strategic Report for further information. 

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NOMINATION COMMITTEE REPORT

Membership and meetings

Members
Michael Roney (Committee Chairman)
Jonathan Bewes 
Soumen Das
Tom Hall
Tristia Harrison 
Dame Dianne Thompson

Skills and experience
Retail/Commercial/Operational
Listed market experience and governance
CEO experience
Brand marketing
Cyber risk/Digital
Finance/Accounting
Property

Number of directors

8
8

4
4

3
3

2

The  Committee  member  attendance  table  is  shown  on  page  121. 
Lord  Wolfson  also  attends  the  Nomination  Committee  meetings  by 
invitation. In addition to formal meetings during the year, there were 
regular informal discussions on succession plans and appointments at 
the senior leadership team level. 

The Committee’s roles and responsibilities are covered in its terms of 
reference which are available on our corporate website nextplc.co.uk. 

An  annual  evaluation  of  the  Nomination  Committee’s  performance 
was undertaken as part of the Board evaluation process. Having been 
externally  facilitated  in  2021/22,  an  internal  process  was  undertaken 
this year. Further details are set out on page 122. The review concluded 
that the Committee continues to operate effectively. 

Dame Dianne Thompson is our longest serving non-executive director, 
having been appointed to the Board in 2015. It is intended that Dianne  
will stand down from the Board next year and a search for a replacement 
non-executive director will commence in due course.

Crisis situation succession 
During  the  year,  we  also  considered  crisis  situation  succession 
arrangements  in  the  event  of  sudden  changes  in  the  availability  of 
executives  and  key  operational  director  personnel.  The  business 
has  a  strong  track  record  of  successful  internal  promotions  to  both 
operational director and executive director positions, and we were able 
to  clearly  identify  potential  candidates  to  immediately  cover  for  key 
personnel should the need arise.

Committee activities in 2022/23
Board appointments 
The  Committee  adopts  a  formal  and  transparent  procedure  for  the 
appointment of new directors to the Board.

External consultants are used to assist in identifying suitable external 
Board candidates, based on a written specification for each appointment. 
The  Chairman  is  responsible  for  providing  a  shortlist  of  candidates 
for  consideration  by  the  Nomination  Committee  which  then  makes 
its recommendation to the Board for final approval. The Nomination 
Committee is led by the Senior Independent Director when dealing with 
the appointment of a successor to the Board chairmanship.

In February 2023, the Company announced the appointment of Jeremy 
Stakol as an executive director with effect from 3 April 2023 and he will 
stand for election at the upcoming AGM. Jeremy will take on the role 
of  Group  Investments,  Acquisitions  and  Third  Party  Brands  Director.
Jeremy joined Lipsy as Managing Director in 2004 and joined the NEXT 
Group in that role 14 years ago when the company was acquired by 
NEXT. In more recent years Jeremy has successfully led many of the new 
investment deals and related Total Platform opportunities. NEXT has a 
good track record of internal promotions to the Board and has not made 
an external appointment of an executive director for over 34 years.

Succession planning 
During the year, the Committee considered the succession arrangements 
for  the  Board  and  for  the  operational  directors  below  Board  level. 
We reviewed a skills matrix which captured the core skills, knowledge, 
experience and diversity represented by the Board members.

Diversity and inclusion
Appointments to the Board, as with other positions within the Group, 
are made on merit according to the balance of skills and experience 
offered  by  prospective  candidates.  As  a  company,  we  acknowledge 
the benefits of diversity in terms of business experience and individual 
appointments are made irrespective of personal characteristics such as 
race, religion or gender. The Committee will always seek to appoint the 
candidate with the most appropriate skills and experience. 

Employment  positions  throughout  the  Company  are  filled  with  the 
candidates who possess the most appropriate skills and competencies 
relevant  for  the  particular  job  role.   We  have  a  policy  to  treat  all 
employees fairly and equally regardless of gender, sexual orientation, 
marital  status,  race,  colour,  nationality,  religion,  ethnic  or  national 
origin,  age,  disability  or  union  membership  status.  Although  we  do 
not  set  specific  targets  for  diversity,  we  satisfy  the  Parker  Review 
recommendations to have at least one Board director from an ethnic 
minority background, and at the financial year end, women represented 
40% of our Board. In terms of the combined executive committee and 
their direct reports, NEXT was ranked second in the FTSE 100 Rankings 
for 2022 Women on Boards and in Leadership in the Women Leaders 
Review: Achieving Gender Balance (February 2023). 

Further analysis of employees by gender is given in the Strategic Report 
on page 99. 

This provides a framework for considering the skills we wish to focus on 
when preparing role specifications and evaluating potential new Board 
candidates. Our current Board members each bring a broad range of 
individual skills, knowledge and experience. A summary of the skills of 
our directors is shown below.

Michael Roney
Chairman of the Nomination Committee

29 March 2023

124

AUDIT COMMITTEE REPORT
Chairman’s Introduction

I am pleased to present the Audit Committee’s report for the year ended 
28 January 2023. This report explains the Committee’s responsibilities 
and how it has discharged them over the course of the year.

On  the  following  page  is  a  summary  of  the  activities  undertaken  by 
the Committee during the year, which broadly fall into five categories: 
financial  reporting,  external  audit,  internal  control,  risk  management 
and internal audit. The Committee assists the Board through overseeing, 
challenging and monitoring the Company’s frameworks and disclosures, 
along with management’s judgements in these areas. 

It was another busy year for NEXT, which saw a partial reversal in the 
shift  from  Online  to  Retail  as  well  as  the  acquisition  of  equity  stakes 
in  a  number  of  new  Total  Platform  clients  and  other  businesses. 
The Committee challenged management on its associated accounting 
judgements, and further information about this can be found on pages 
127 to 128. 

The  Committee  is  mindful  of  the  imminent  formation  of  ARGA  (the 
Auditing, Reporting and Governance Authority). 

Good work is also underway within the NEXT Internal Audit function, 
which  is  working  to  implement  some  of  the  recommendations 
identified by another external review in the year. The Company has also 
taken the opportunity to conduct an externally facilitated review of its 
key financial reporting controls environment, and the Committee was 
pleased to receive reports from management of the current position 
and the proposed improvements to be made.

All that remains is for me to thank the management team at NEXT and 
all Committee members for their valuable contributions which support 
the work of the Committee. 

Jonathan Bewes
Chairman of the Audit Committee

29 March 2023

Role of the Committee
The  Committee’s  roles  and  responsibilities  are  covered  in  its  terms 
of reference which are available on our corporate website at nextplc.
co.uk. These terms of reference were most recently reviewed by the 
Board in November 2022.

The  Committee  focuses  on  ensuring  the  integrity  of  the  financial 
reporting and audit processes and the maintenance of sound internal 
control and risk management systems in order to safeguard shareholder 
interests. In particular, it focuses on monitoring and/or reviewing: 

•  The integrity of financial and narrative reporting. 

•  The going concern and viability statements. 

•  NEXT’s systems of risk management and internal control.

•  The activities and effectiveness of the Internal Audit function.

•  The effectiveness of whistleblowing arrangements. 

•  The  effectiveness  of  the  external  audit  process  and  the 

appropriateness of the relationship with the external auditor.

Membership and meetings
During the year the Committee comprised the following independent 
non-executive directors:

Member
Jonathan Bewes (Committee Chairman)
Soumen Das
Tom Hall 
Tristia Harrison
Dame Dianne Thompson

The  Committee  held  five  scheduled  meetings  during  the  year. 
The  meeting  attendance  table  is  shown  on  page  121.  In  advance  of 
each meeting the Committee Chairman met with the Group Financial 
Controller,  the  Company  Secretary  and  Central  Finance  Director,  and 
the external audit partner to discuss their reports as well as any relevant 
issues. He also had regular meetings with the Heads of Internal Audit 
and  Compliance  where  the  Group’s  internal  controls,  governance 
framework  and  the  progress  of  the  internal  audit  work  programme 
is reviewed. 

The  Group  Finance  Director  and  the  Chairman  attended  all  of  this 
year’s meetings by invitation. Executive directors and senior managers 
are invited to attend and present at Committee meetings regularly in 
order  to  reinforce  a  strong  culture  of  risk  management  and  to  keep 
the Committee up to date with events in the business. The Committee 
meets  without  management  present  on  a  regular  basis,  and  meets 
privately  with  the  Heads  of  Internal  Audit  and  Compliance  and  the 
external auditor as necessary and at least annually.

Details of the directors’ skills, experience and qualifications can be found 
in the biographies on pages 114 and 115. The Committee’s wide range 
of financial and commercial skills and experience serves to provide the 
necessary knowledge and ability to work as an effective committee and 
to robustly challenge the Board and senior management as and when 
appropriate.  The  Audit  Committee  Chairman  and  Soumen  Das,  both 
Chartered Accountants, possess recent and relevant financial experience 
and the Committee as a whole continues to have competence relevant 
to the sector. None of the Committee’s members has a connection to 
PwC, the external auditor.

Committee evaluation
During the year, the Committee’s performance was assessed as part of 
the annual Board evaluation process. Following an externally facilitated 
in  2021/22,  this  year’s  assessment  was  conducted 
assessment 
internally  and  concluded  that  the  Committee  continues  to  operate 
effectively. One area identified was the length and focus of some papers 
submitted to the Committee and it was agreed that contributors would 
be provided with a new template to use for papers.  Further details of 
this year’s evaluation can be found on page 122.

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AUDIT COMMITTEE REPORT

Summary of key Committee activities during the year 

•  Reviewed the annual report and interim financial statements.
Financial reporting
•  Reviewed the going concern and viability statements.

•  Conducted a fair, balanced and understandable assessment.

•  Considered the key accounting judgements and estimates.

•  Reviewed  the  appropriateness  and  implementation  of  the 

accounting policies.

•  Reviewed the appropriateness and application of Alternative 

Performance Measures (APMs).

•  Noted new accounting and reporting requirements.

•  Reviewed material non-standard transactions.

•  Reported  and  made  recommendations  to  the  Board  on 

financial reporting matters.

•  Reviewed  audit  approach  and  planning,  including  significant 
External audit
audit risks. This also included an assessment of how the revised 
auditing standard ISA 315 would impact on the audit process.

•  Reviewed  audit  findings  and  challenged  management  on  its 

views and actions to address the findings.

•  Assessed external auditor effectiveness and independence.

•  Reviewed  the  findings  of  the  FRC’s  audit  quality  review 

inspection of NEXT’s 2021/22 audit. 

•  Approved the audit and non-audit fee policy and fees.

•  Received auditor views on management and controls.

•  Reported to the Board on the audit process, the effectiveness 
of the external auditor, the results of the external audit, and 
made a recommendation to the Board on the re-appointment 
of the external auditor.

•  Oversight of the risk management systems.
Internal control, risk management and internal audit
•  Reviewed the principal risks.

•  Considered  risk  reviews  from  business  areas 

including 
information security, data protection, product operations, FCA 
compliance and treasury.

•  Approved  the  Internal  Audit  plan,  including  amendments  to 

the plan during the year.

•  Received reports and presentations from senior management 
Other matters
in other significant business areas such as health and safety, 
pensions, the new payroll system, legal, and taxation.

•  Received  regular  updates  on  ESG  matters,  including  TCFD 

requirements, climate-related risks and Code of Practice.

•  Reviewed fraud risk and mitigation.

•  Reviewed whistleblowing reports.

•  Reviewed  the  results  of  Internal  Audit’s  work  and  proposed 

•  Assessed compliance with the UK Corporate Governance Code.

remediation plans.

•  Met with Internal Audit without management.

•  Reviewed a new Assurance Map.

•  Assessed the effectiveness of the Internal Audit function.

•  Oversight  of  progress  of  the  Internal  Audit  improvement 

workstreams following an externally facilitated review.

Financial reporting
FRC Audit Quality Review
During the year we were informed that the Financial Reporting Council 
(FRC) had selected the audit of NEXT plc’s January 2022 Annual Report 
and  Accounts  for  review  by  its  Audit  Quality  Review  team  as  part  of 
their routine sampling activity. Audit quality review is undertaken by the 
FRC as part of its annual inspection of audit firms.

The  Committee  reviewed  the  FRC’s  findings  and  PwC’s  response 
and  discussed  with  PwC  those  actions  that  will  be  taken  as  a  result 
of  the  review.  The  FRC  review  considered  the  audit  of  key  areas  of 
judgement and estimation, including the application of key judgements 
and assumptions for the expected credit loss model (on the nextpay 
receivables), the net realisable value of inventory and the impairment 
assessment  associated  with  the  Retail  stores  and  related  assets. 
The  review  highlighted  some  limited  findings  for  improvement  and, 
having  reviewed  these  and  PwC’s  response,  the  Audit  Committee  is 
satisfied the findings will be appropriately resolved.

126

Review of financial statements
The Committee reviews the financial statements of the Group, assesses 
whether suitable accounting policies have been adopted and whether 
management  has  made  appropriate  estimates  and  judgements. 
In  order  to  assist  with  this  review  the  Committee  requested  that 
management  present  detailed  papers  explaining  and  substantiating 
the basis for the Group’s accounting policies, APMs and key areas of 
judgement and estimation. These papers included a sensitivity analysis 
on key estimates so that the potential impact of these could be viewed 
in the context of the financial statements as a whole. 

The  Committee  also  recognises  the  importance  of  the  views  of  the 
external  auditor  and  consequently  made  enquiries  to  ensure  that 
suitably robust challenges and audit procedures had been performed 
on  these  judgements  during  the  course  of  the  audit.  There  were  no 
significant differences between management and the external auditor.

Having reviewed management’s papers and considered the procedures 
and findings of the external auditor, the Committee is satisfied that the 
judgements are reasonable, and that suitable accounting policies have 
been adopted and disclosed in the accounts.

Significant matters and judgements for the year ending 28 January 2023 
The following areas of significance were all subject to review and challenge by the Committee and were discussed and addressed with our external 
auditor throughout the external audit process. 

Area of focus

Details of Committee review

Reference to  
financial statements

1.  Online customer receivables and 
related allowance for expected 
credit losses (ECL)

This represents the largest asset class on the Group’s Balance Sheet (2023: Gross 
value £1.5bn and allowance for expected credit losses of £202m).

Page 192-193 and 
Note 13

Based on detailed reports and thorough discussions with management and the 
external auditor, including the appropriate ECL model specialists, the Committee 
reviewed the basis and level of provisions under IFRS 9 “Financial instruments” 
and the sensitivity of key judgements. 

Specific  consideration  was  given  to  the  impact  of  the  increase  in  interest  rates 
and forecast UK inflation on customer indebtedness and expected default rates. 
Sensitivity analysis on the key assumptions, including management overlays to the 
base ECL model, has also been reviewed and, where significant, has been disclosed 
in the Annual Report and Accounts. 

The    Committee  is  satisfied  that  the  judgements  made,  and  the  sensitivities 
disclosed in the Annual Report and Accounts, are reasonable and appropriate.

2.  Pension scheme funding 

and accounting

The Group Balance Sheet shows a funding surplus of £157.5m (2022: £156.9m), 
comprising  £780.6m  assets  and  £623.1m  defined  benefit  pension  schemes’ 
obligation.

Note 20

3. Inventory valuation

The Committee reviewed the actuarial assumptions underlying the calculations, 
discussed with the auditor its view on these assumptions, and was satisfied that 
they are reasonable. 

The  schemes’  funding  position  is  highly  sensitive  to  small  changes  in  discount 
and inflation rates and, as a result, the financial statements include a sensitivity 
analysis on these inputs.

The  Group  Balance  Sheet  shows  a  net  valuation  of  £662.2m  (2022:  £633.0m). 
Both management and the external auditor provided the Committee with updates 
on the work they performed to validate the appropriateness of key estimates used 
in respect of inventory provisions. Particular consideration was given to the overall 
increase (year on year) and forecast sales for the year ahead.

The Committee concluded that the methodology for calculating the net realisable 
values  of  inventories,  including  management’s  estimates  on  provisions,  was 
balanced and appropriate. 

Page 193

4. Impairment of store assets 

During the year the Group has recognised a net reversal of the impairment on its 
store related assets of £37.6m.

Page 194 and  
Note 3

In  recognising  the  impairment  charge  and  reversal,  management  applied  the 
requirements of IAS 36 to:

•  Determine  whether  there  have  been  any  trigger  events  which  require  a 

reassessment of the store impairment provision; and

•  Where  a  trigger  event  is  present,  prepare  a  forecast  of  the  store  cash 
flows  to  assess  and  measure  the  effect  of  any  impairment/reversal  of 
previous impairments.

The Audit Committee reviewed and discussed papers from management, including 
the key assumptions and sensitivities within the forecast model. It also reviewed 
the  results  of  the  external  audit  and  concluded  that  the  reversal  was  balanced 
and appropriate.

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AUDIT COMMITTEE REPORT

Area of focus

Details of Committee review

5. Acquisition of 26% interest  
in Reiss

The  acquisition  of  a  further  26%  equity  interest  in  Reiss  resulted  in  a  total 
shareholding of 51% and a cash outflow of £45.3m.

Reference to  
financial statements

Note 12

6. Sale and leaseback

The  accounting  for  this  additional  equity  stake  was  reviewed  and  specific 
consideration  was  given  to  the  reserved  matters  within  the  shareholders 
agreement to assess whether this additional equity provided NEXT with control of 
Reiss. Management concluded that it did not as NEXT did not obtain operational 
control. Instead it has joint control with the other major shareholder. 

Having reviewed accounting papers from management and considered the views 
of the external auditor, the Committee concluded that the accounting treatment 
of the acquisition was appropriate. 

The sale and leaseback on the new Elmsall 3 warehouse development represents 
a significant capital investment programme and required management to exercise 
judgement on whether the work met the recognition criteria for a “sale” as defined 
under IFRS 15, Revenue with contracts with customers. 

In  the  prior  year  a  gain  of  £7m  was  recognised  on  this  transaction. 
This  gain  represented  a  proportion  of  the  total  gain  expected  on  the  sale  and 
leaseback transaction. 

As  expected  the  remaining  performance  obligations  relating  to  the  sale  were 
completed in the year and the residual gain of £10m was recognised in 2022/23. 
As a result the total gain under the sale and leaseback, recognised across the two 
years was £17.8m. 

Based on the explanations and analysis provided by management, and the review 
by the external auditor, the Committee concluded that the recognition of the gain 
and related judgements on revenue recognition were balanced and appropriate.

Note 11

7. Acquisition of trade and assets 
from Joules

During  the  year  the  Group  partnered  with  Tom  Joule  to  acquire,  out  of 
administration, the majority of the assets of Joules via a newly formed company. 
The cash consideration paid by NEXT was £28m. 

Note 32

The accounting for the acquisition, including a provisional assessment of the fair 
value of the assets and liabilities acquired, has been performed by management. 
This process required management judgement in assessing the fair value of the 
assets and liabilities acquired.

Having reviewed accounting papers from management, and considered the views 
of the external auditor, the Committee concluded that the accounting treatment 
of the acquisition was appropriate.

128

Going concern and viability statement 
The Committee reviewed the appropriateness of preparing the accounts 
on a going concern basis and the viability assessment for the business. 
To inform its assessment of these, the Committee:

•  Received a presentation from management which set out the Group’s 
financial position and performance, its three year cash projections 
and  the  Group’s  available  borrowing  facilities  and  covenants, 
including the repayment profile of its existing debt structure. 

•  Reviewed the process behind the preparation of the cash projections, 
assessing the completeness of the inputs and appropriateness of key 
assumptions made by management. 

•  Reviewed  the  stress  tests  and  reverse  stress  test  prepared  by 
management. The stress tests included the possible cash impact of 
a "black swan" event which forced the temporary closure of all the 
warehouses and retail stores. 

•  Took  into  consideration  recent  updates  they  had  received  on  the 

Group’s principal and emerging risks.

•  Noted that while net debt (excluding leases) had increased during 
the  year,  that  actions  taken  in  the  preceding  three  years  had 
significantly  strengthened  the  liquidity  of  the  Group  (net  debt 
excluding leases reduced from £1,112m in January 2020 to £797.3m 
at January 2023). Furthermore the Group continued to have access 
to significant cash levers which it could utilise if required to support 
the viability of the business. 

Further details of the scenario testing, including the cash levers available 
to the business, are provided in the Viability Statement on page 84. 

Based  on  these  procedures  the  Committee  approved  the  disclosures 
in  relation  to  both  the  going  concern  and  viability  assessment  and 
recommended to the Board the preparation of the financial statements 
on a going concern basis. 

Fair, balanced and understandable
Each  year  the  Committee  advises  the  Board  on  whether  the  Annual 
Report  and  Accounts  taken  as  a  whole  are  fair,  balanced  and 
understandable and provide the information necessary for shareholders 
to assess NEXT’s position, performance, business model and strategy. 
In reaching its conclusion, the Committee considers the Annual Report 
in line with the steps set out in the diagram below.

There  are  two  particular  areas  of  the  Annual  Report  which  changed 
this  year.  Detailed  consideration  was  given  to  these  changes  by 
the Committee:

•  The Group’s segmental reporting  was  amended  so that the profit 
from the Lipsy segment is now presented within the NEXT Online 
and  Finance  business  segments.  In  addition,  a  new  segment  has 
been  added  for  the  Total  Platform  business  which  continues  to 
grow  and  is  therefore  now  presented  as  a  segment  in  its  own 
right.  In  order  to  ensure  comparability  of  segmental  profits,  the 
prior  periods  have  been  restated.  This  change  had  no  impact  on 
the overall Group profit. Further details, including a reconciliation 
between the previous and revised segmental reporting, is set out 
on page 195.

•  The Group has presented its KPIs for each of the years 2023, 2022 
and 2020. Usually only the KPIs for the prior year would have been 
presented. However, the KPIs for 2020 have also been included as 
this  was  the  last  year  in  which  the  results  were  not  impacted  by 
the  disruption  caused  by  COVID.  They  therefore  provide  a  useful 
comparative in which to assess the Group’s performance in 2023. 

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Management 
accounts and KPIs 
are considered at 
Board meetings 
to ensure that the 
business performance 
is appropriately 
assessed, reported 
and understood.

The reporting is led by 
a small team of senior 
management which 
coordinates the input 
into the Annual Report. 
Senior management 
reviews the Report as 
a whole to ensure that 
the information 
presented is accurate 
and the narrative 
is consistent with the 
fact pattern.

The Committee 
reviews the 
Annual Report during 
the drafting process and 
receives regular updates 
on progress. 
By facilitating input 
at an early stage,  
there is adequate  
time for review 
and amendments.

The Internal 
Audit function 
undertakes a thorough 
review process, 
verifying information 
within the report.

The Committee 
receives a report from 
management on the 
steps it has taken 
to ensure that the 
report is fair, balanced 
and understandable. 
The Committee 
discusses this with 
management, and 
challenges any 
significant judgements 
or estimates made, 
as well as the use of 
any APMs.

The Committee 
considers the views of 
the external auditor.

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AUDIT COMMITTEE REPORT

Risk management, internal control 
and internal audit
Risk management
While the Board retains ultimate responsibility for risk management, 
the Committee reviews the overall effectiveness of risk management 
within  the  business  on  a  regular  basis  and  at  least  annually.  At  each 
meeting during the year the Committee received presentations from 
management detailing risks and risk management in various areas of 
the business. More information about the Committee’s risk oversight 
during the year can be found below.

Further  details  regarding  NEXT’s  risk  framework  and  approach  to 
risk management, together with details of the principal risks and risk 
assessment can be found on pages 74 to 82. 

The Committee’s risk management activities  
during the year
IT systems, cyber security and data privacy
•  The Committee received progress reports on IT control observations 

made by the external auditor during the 2022 audit. 

•  At every meeting the Committee received updates from the Director 
of Technology Infrastructure on a significant IT ransomware defence 
and recovery project. 

Other risk activities
The Committee also: 

•  Reviewed the key current and emerging risks (including ESG risks), 

together with the associated controls and mitigating factors.

•  Considered  management’s  scoring  of  inherent  and  residual  risks, 
and challenged assumptions and methodology to ensure these are 
appropriate and robust.

•  Considered  the  output  of  work  undertaken  by  management, 
including its work with an external advisor, to further improve the 
documentation around its financial controls matrix.

•  Reviewed the 2023 risk governance schedule.

•  Reported to the Board on its evaluation of the effectiveness of the 
Group’s systems of internal control and risk management, informed 
by reports from Internal Audit and PwC.

•  Appraised the controls and procedures in place to prevent and detect 
fraud, and received regular updates on steps taken to prevent fraud.

•  Considered  progress  on  the  E3  warehouse  expansion  and 

reorganisation project. 

•  Received  regular  updates  from  senior  management  on  the 
implementation  of  its  new  payroll  system  which  went  live  during 
the year.  

•  Received updates on material legal matters.

•  Management presented to the Committee on work being done to 

•  Received updates from the operations team on key projects such as 

enhance information security processes and procedures. 

Total Platform, including consideration of the associated risks. 

•  The  Committee  reviewed  information  security  and  data  privacy 
(GDPR)  key  risk  indicator  and  key  controls  dashboards  and 
enhancement plans.

•  Cyber  security  benchmarking  results  were  presented  to  the 
Committee, as well as the results of a number of phishing simulation 
exercises and an externally facilitated crisis simulation which two of 
the executive directors participated in.

Consumer credit
•  During  the  year  the  Committee  received  regular  briefings  on  the 
Finance  business,  including  reporting  on  the  financial  outlook, 
work  on  new  customer  management  scorecards  and  affordability 
assessments and updates on credit account fraud. 

•  The Committee received regular updates on payment and default 
rates,  bad  debt,  and  arrears  and  whether  the  macroeconomic 
uncertainty had been appropriately considered.

•  The Committee has oversight  of  the credit business’ FCA  conduct 
risk dashboard and has the opportunity to challenge management 
as appropriate.

Internal audit
The Internal Audit function is an integral feature of the Group’s control 
framework.  The  work  undertaken  by  the  team  provides  invaluable 
insight  into  the  practices,  processes,  systems  and  controls  of  the 
business. As such, the internal audit plan is approved by the Committee 
annually, and the Head of Internal Audit provides a detailed update to 
the Committee at each meeting. This update provides insight into the 
results of audits, including proposed improvement plans where relevant.

The Committee has oversight of the Internal Audit function’s resource, 
experience  and  expertise.  The  Committee  as  a  whole  and  the 
Committee Chairman each meet with the Head of Internal Audit without 
management present on a regular basis to allow for open discussion.

During  2021/22,  an  externally  facilitated  quality  assessment  of 
the  Internal  Audit  function  was  undertaken  by  Ernst  &  Young  LLP. 
No  significant  issues  were  raised  and  the  key  recommendation  to 
produce an assurance map had been addressed and approved by the 
Committee  in  the  January  2023  meeting.  The  Committee  received 
progress updates on improvements arising from the assessment from 
the Head of Internal Audit at each meeting during the year.

The  Committee  is  satisfied  that  the  Internal  Audit  function  has 
continued to perform effectively during the year.

130

Non-audit work carried out by the  
external auditor
In order to ensure the continued independence and objectivity of the 
Group’s  external  auditor,  the  Board  has  a  strict  policy  regarding  the 
provision of non-audit services by the external auditor. 

•  The Committee’s approval is required in advance of any non-audit 

services to be provided by the external auditor.

• 

In  any  one  year  the  aggregate  non-audit  fees  will  not  exceed 
£150,000.

•  Over a rolling three year period, non-audit fees are limited to 50% of 

the average audit fee paid in the previous three years.

•  Only permitted non-audit services may be provided by the auditor.

The  policy  was  last  reviewed  in  March  2020  and  deemed  to  remain 
appropriate.  The  Committee  reviews  PwC’s  audit  and  non-audit  fees 
twice a year. These procedures also ensure that the regulatory cap on 
permitted  non-audit  services  of  70%  of  the  average  Group  audit  fee 
paid on a rolling three year basis is not exceeded.

Proposed  assignments  of  non-audit  services  with  anticipated  fees 
in excess of £50,000 are generally subject to competitive tender and 
decisions on the award of work are made on the basis of competence 
and cost-effectiveness. A tender process may not be undertaken where 
existing  knowledge  of  the  Group  enables  the  auditor  to  provide  the 
relevant services more cost-effectively than other parties. The Group’s 
external auditor is prohibited from providing any services that would 
conflict with their statutory responsibilities or which would otherwise 
compromise their objectivity or independence. 

During the year, PwC’s audit fee amounted to £1.3m and its non-audit 
fees  were  £0.1m  in  total.  In  line  with  the  above  policy,  appropriate 
advance  approval  was  obtained  from  the  Committee.  Non-audit 
fees  related  to  services  to  provide  limited  assurance  over  parts 
of  our  corporate  responsibility  reporting  from  PwC  as  they  have 
existing  knowledge  of  the  Company  and  were  able  to  provide  the 
services  in  a  cost  effective  manner.  Further  details  are  provided  in  
Note 3 to the financial statements.

External audit
The  Audit  Committee  is  responsible  for  recommending  to  the  Board 
the  appointment,  re-appointment,  remuneration  and  removal  of  the 
external auditor. A resolution to propose the re-appointment of PwC 
was  approved  by  shareholders  at  the  2022  AGM.  When  considering 
whether to recommend the re-appointment of the external auditor, the 
Committee considers a range of factors, including the effectiveness of 
the external audit, the period since the last audit tender was conducted, 
and the ongoing independence and objectivity of the external auditor. 

Independence and objectivity
PwC  conducted  its  first  audit  of  NEXT’s  financial  statements  in  2018, 
following  a  competitive  tender  process.  The  Committee  will  conduct 
an  audit  services  tender  at  least  every  ten  years  to  ensure  that  the 
independence  of  the  external  auditor  is  safeguarded.  It  is  currently 
expected that the next tender process will take place in 2026 for audit 
services to begin in the year ending January 2028. When considering 
the appropriate time to conduct an audit tender, the Committee takes 
into account the benefit of an incumbent firm with deep knowledge 
of the Group’s operations enabling an efficient and high quality audit, 
the independence and objectivity of the appointed auditor and audit 
partner  and  the  results  of  the  assessment  of  audit  effectiveness. 
The  Committee  currently  believes  that  it  is  in  the  best  interests  of 
the shareholders of NEXT to conduct the competitive tender process 
in 2026.

NEXT  confirms  that  it  was  in  compliance  with  the  provisions  of  The 
Statutory  Audit  Services  for  Large  Companies  Market  Investigation 
(Mandatory Use of Competitive Tender Processes and Audit Committee 
Responsibilities)  Order  2014  throughout  the  financial  year  ended 
28 January 2023.

Mark  Skedgel  was  appointed  as  the  new  Lead  Audit  Partner  for  the 
2022/23 audit and will serve a maximum term of five annual audit cycles.

PwC has reported to the Committee that, in its professional judgement, 
it  is  independent  within  the  meaning  of  regulatory  and  professional 
requirements and the objectivity of the audit engagement partner and 
audit staff is not impaired. 

The  Audit  Committee  has  assessed  the  independence  of  the  auditor 
by  considering,  amongst  other  things,  the  length  of  tenure  of  the 
audit firm and the audit partner, the value of non-audit fees provided 
by the external auditor, the relationship with the auditor as a whole, 
and  management  responses  to  the  independence  questions  in  the 
questionnaire  conducted  at  the  end  of  the  audit  process.  It  also 
considers the external auditors’ own assessment of its independence. 
The  Committee  is  satisfied  that  PwC  meets  the  required  standard  of 
independence to safeguard the objectivity and integrity of the audit.

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AUDIT COMMITTEE REPORT

Effectiveness
It is the Committee’s responsibility to assess the effectiveness of the external audit.

The Committee kept the effectiveness of the external audit under continuous review throughout the year. It did this through:

1
Reviewing audit plans early in 
the planning stages and 
discussing audit planning, 
audit quality, fees, accounting 
policies, audit findings 
and internal control with PwC.

2
Reviewing the findings from 
the FRC’s annual audit 
inspection and the actions 
PwC was taking as 
a consequence of 
the inspection, particularly in 
relation to the audit 
of retail companies.

3
Reviewing PwC’s report  
on its own internal 
quality procedures.

4
Attendance by the Committee 
Chairman at the audit close 
meeting (see below).

5
Considering the manner 
in which the audit was 
conducted and the 
audit areas in which 
most time was spent.

6
Reviewing the results of a 
detailed survey completed by 
NEXT management on their 
experience with the external 
auditor in respect of areas 
such as audit strategy, 
professional scepticism, 
technical strength, 
communication and planning.

7
Considering the areas in which 
PwC had challenged 
management’s assumptions 
in key areas of judgement and 
the number and nature of the 
accounting and 
control observations raised by 
the auditor.

The findings of the FRC’s Audit Quality Review of the audit of NEXT’s 
2021/22 Annual Report and Accounts provided further comfort to the 
Committee of the quality and effectiveness of PwC’s audit (see page 
126 for further detail).

The Committee Chairman attended the audit close meeting between 
the  external  auditor  and  management  to  ensure  that  he  was  fully 
aware of:

Other matters
ESG
ESG is a standing item on the Audit Committee’s agenda and during the 
year the Committee:

•  Reviewed the proposed TCFD and SASB disclosures.

•  Received  updates  on  new  regulatory  developments  as  well  as 

•  The  issues  that  arose  during  the  course  of  the  audit  and 

significant environmental initiatives within the business. 

their resolution.

•  The level of errors identified during the audit.

•  The interaction between management and the auditor.

•  The views of the external auditors’ technical specialists and NEXT’s 

subject area experts.

The external auditor attended all of this year’s Committee meetings. 

Based on these reviews, the Committee concluded that PwC had applied 
appropriately robust challenge and professional scepticism throughout 
the audit, that it possessed the skills and experience required to fulfil its 
duties effectively and efficiently, and that the audit was effective.

Having  reviewed  the  auditors’  independence  and  the  effectiveness 
of its audit the Committee is satisfied that a resolution to re-appoint 
PwC  be  proposed  at  the  2023  AGM  which  the  Board  has  accepted 
and endorsed.

•  Had  presentations  from  the  Code  of  Practice  team,  which  works 
with  NEXT’s  suppliers  worldwide  to  uphold  and  improve  labour 
standards in our supply chain.

•  Received updates at every meeting from the Company Secretary on 

ESG governance matters.

Whistleblowing
The  Company’s  whistleblowing  procedures  ensure  that  employees, 
suppliers  and  other  third  parties  are  able  to  raise  concerns  about 
possible improprieties on a confidential basis. Concerns can be raised 
via telephone or online directly to NEXT or to an independently provided 
third-party service. The policy also provides for concerns to be reported 
directly to the Committee Chairman.

During  the  year,  the  Committee  received  updates  at  every  meeting 
of  reported  issues,  investigation  details  and  follow  up  actions. 
The  Committee  also  received  updates  in  relation  to  anti-bribery  and 
modern slavery training and awareness programmes.

132

REMUNERATION REPORT

Contents

Part 1: Annual Statement from the Remuneration Committee Chairman

Part 2: Proposed Directors’ Remuneration Policy

Part 3: Annual Remuneration Report

page 133

page 138

page 150

Remuneration compliance
This report complies with Schedule 8 of the Large and Medium-sized Companies and Group (Accounts and Reports) Regulations, the UK Corporate 
Governance Code (Code) and the Listing Rules. 

Part 1: Annual Statement 

As Chairman of the Remuneration Committee and on behalf of the Board, I am pleased to present our report on directors’ remuneration for 
2022/23. 

Pay and performance outcome for 2022/23
Total remuneration 
Pay arrangements at NEXT are simple, have been broadly consistent over many years and – in part as a consequence of this consistency – are well 
understood by the executive team, the wider workforce and shareholders. Although the Remuneration Policy is explicitly for executive directors, 
the principles which underlie it are used more widely in the business, at the operational director level and below. 

Pay arrangements are also moderate – overall remuneration levels for executive directors are some way below the FTSE 100 median. They are 
also objective: variable pay is a result only of clear and objective financial performance measures, without any subjective or personal component. 
Consequently, these arrangements serve shareholders well; there is a long track record of NEXT’s variable pay paying out when performance is 
good, and not paying out when performance is weaker.

As outlined in our Strategic Report, NEXT performed well during the year in the face of continued macroeconomic and geopolitical uncertainty and 
the executive directors helped to deliver NEXT profit before tax of £870m (up +5.7% versus 2021/22 and +16.3% against 2019/20) and post tax  
EPS of 573.4p (+8.0% versus 2021/22 and +21.4% versus 2019/20). 

Annual bonus 
Annual bonus is calculated with reference to pre-tax EPS, as described on page 151. In accordance with the bonus formula, 54% of bonus opportunity 
was earned, resulting in a bonus of 81% of salary for Lord Wolfson and 54% of salary for the other executive directors. Maximum bonus payments 
were earned for 2021/22. The out-turn reflects the formulaic result without the exercise of any discretion.

Long Term Incentive Plan (LTIP)
LTIP awards are granted twice a year, each grant being at 112.5% of base salary for executive directors. Two LTIP awards reached the end of 
their three year performance period during the year. Of these, the first vested at 62% as NEXT’s total shareholder return (TSR) ranked 7th out 
of 20 companies in the comparator group and the second vested at 30% as NEXT’s TSR ranked 10th in the comparator group of 21 companies. 
The out-turn reflects the formulaic result without the exercise of any discretion. These grants were made in September 2019 and March 2020. 
The Committee noted that some investor guidelines encourage further disclosures of grants made in the immediate aftermath of the onset of 
COVID. As the long-standing approach at NEXT has been to determine the number of shares awarded by reference to a daily average of mid-
market closing prices on trading days during the three month period prior to the start of the performance period, the Committee considers that its 
approach inherently adjusts for abnormal share price movements such as caused by COVID. 

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REMUNERATION REPORT

Key remuneration decisions 
The Committee addressed the following matters during the year:

Committee assessment of performance-related remuneration
The Committee is mindful of the need to ensure that executive pay is inextricably linked to performance. This scrutiny is particularly important 
when a company either performs below expectations or exceeds expectations. While mathematical outcomes give a strong indication of the 
appropriate remuneration, it is the Committee’s role to assess this in the context of the wider environment in which the Company operates. 
In allowing the executives’ performance-related pay to vest without adjustment, the Committee took into account the following: 

•  Our executive directors are high performing, with an excellent track record in delivering strong and resilient Company performance and growth, 

as evidenced by the results this year and a TSR of 136% over a ten year period. 

•  The strong performance of the business is a result of the significant work to continue to develop our product ranges and our technology which 
has been led by the executives and includes growing our LABEL business by 100% over the last three years and the development of our Total 
Platform business. This work has placed NEXT in a strong position to take advantage of the ongoing structural shift in spending from retail stores 
to online as well as investment and acquisition opportunities. 

•  That it was consistent with the approach to performance-related remuneration across the wider workforce – bonus was earned by employees 

across all key divisions of the Company.

The Committee believes therefore that the executive director remuneration earned this year is proportionate and aligned to business performance 
and, therefore, approved the formulaic outcomes without the exercise of any discretion. 
Remuneration Policy renewal
Our current Directors’ Remuneration Policy will reach the end of its normal three year life at the 2023 AGM and accordingly a new policy will be 
submitted for shareholder approval at that meeting. During the year the Committee carried out a comprehensive review of the current Policy. 
The overall objective of the Committee in this regard was to ensure the Company has a pay policy that leads to appropriate levels of senior 
executive remuneration (both as to amount and structure); that such remuneration is directly linked to both short and long term performance 
and, finally, that pay is also aligned with the interests of shareholders. The Committee also considered the alignment of the proposed Policy with 
Principle P of the Code (that is, that pay structures support Company strategy and promote long-term sustainable success) as well as with Provision 
40 of the Code. The review included consultation with NEXT’s 20 largest shareholders (who hold just over 50% of our issued share capital) and 
leading proxy advisers.

The Committee was also conscious that NEXT’s pay policies have remained consistent for a long period of time, over which they have served both 
shareholders and executives well; so, in the view of the Committee, there would need to be very good reasons to change such a policy.

The executive remuneration framework appropriately addresses the following factors:

•  Clarity – NEXT’s incentive pay arrangements are based entirely on objective financial performance targets. This provides clarity to all stakeholders 

on the relationship between pay and performance. 

•  Simplicity – Remuneration arrangements for our executives are simple and the principles which underpin them are applied at management 
levels below the Board and are well understood by both participants and shareholders. Careful consideration is given to ensuring there is an 
appropriate balance in the remuneration structure between annual and long term rewards, as well as between cash and share-based payments.

•  Risk – The Committee considers that the incentive arrangements do not encourage inappropriate risk-taking. Malus and clawback provisions are 
in the service contracts of all executive directors and apply to annual bonus and LTIP awards, so the Committee has discretion to adjust formulaic 
outcomes to ensure that they are appropriate. 

•  Predictability and proportionality – Our Policy provides for potential total remuneration below the median levels for companies of our size and 
has a strong history of delivering value when performance merits this and of nil payouts when performance has been weaker. Variable pay is 
linked to measures which are aligned with the Company’s long term strategy and objectives. 

•  Alignment to culture – The remuneration performance targets set by the Committee are designed to drive the right behaviours across the 
business. The arrangements encourage our executives to focus on making the right decisions for the creation of long term shareholder value.

In light of this and after taking into account workforce remuneration and related policies, the Committee proposes no changes from our current 
Directors’ Remuneration Policy, which we believe has served our shareholders well over many years. 

Rationale for proposal not to change the existing Remuneration Policy
The key points of our rationale to keep the Remuneration Policy unchanged are set out below.

Annual Bonus

Bonus payout at NEXT is entirely a function of pre-tax EPS performance, adjusted for special dividends (paid in lieu of share buybacks) excluding 
exceptional gains. The Chief Executive’s maximum bonus opportunity is 150% of base salary with any payout above 100% paid in shares, deferred 
for two years. The other executive directors have a maximum bonus opportunity of 100% of base salary, all in cash. These bonus arrangements 
are very modest compared with FTSE norms. More typical bonus arrangements for FTSE 100 companies have a maximum payout of 200% for the 
Chief Executive and of 160% – 170% for executive directors. The Committee discussed increasing these bonus levels to ones more in line with the 
market but considers, on balance, that the current levels are aligned with the cost-conscious, performance-oriented culture of NEXT and to that 
end serve shareholders well.

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The Committee also discussed increasing the proportion of the bonus which is deferred and the possible introduction of an ESG component to 
the bonus calculation. On the first of these two topics, NEXT is compliant with the Investment Association’s guidelines: “Deferring a portion of the 
entire bonus into shares is expected for bonus opportunity of greater than 100% of salary”. This, together with the Committee’s preference to 
keep bonus levels at their current moderate levels, led the Committee to recommend the introduction of no further deferral element to the bonus 
scheme believing that the current arrangements benefit shareholders compared with a significant increase in bonus levels with a deferred element 
to align with market norms more closely. 

On ESG, the Committee is very conscious of the focus that this topic receives in the investment community, and of the importance that is placed 
on it in wider society. And it is equally clear to the Committee that the Company focuses a great deal of attention on this area – for instance, on the 
working conditions of the factories in which NEXT’s garments are manufactured. Pages 85 to 106 of this Annual Report, sets out in considerable 
detail the large number of activities that NEXT pursues in this area. These activities are, in the view of the Committee, well thought-through, 
wide-ranging, and interwoven with how NEXT runs its business day-to-day. In this context, it seemed to the Committee unnecessary to introduce 
an ESG metric into bonus arrangements in an attempt to motivate activity and behaviour that is already well advanced and widespread. It also 
seemed to the Committee that picking one or two particular metrics on which to judge and reward management, in an area that is wide-ranging 
and touches on many different aspects of the business, would be arbitrary and subjective. In the context of pay arrangements that have as one of 
their principal merits the widespread use of clear and objective financial performance measures, the Committee did not see this as a sensible step 
forward. So, on balance, the Committee’s proposal is not to include any ESG metrics in pay arrangements explicitly, when many of the behaviours 
that are the focus of such metrics are already well embedded and implicit at the Company. It should be noted that, while its use should be rare, 
the Committee reserves discretion to reduce bonus and LTIP payments if material ESG failures arose. Based on experience elsewhere, where ESG 
related measures and personal objectives tend to pay-out at a higher level than financial measures, the effect of this decision is likely to reduce our 
executive directors’ pay levels.

LTIP

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The LTIP maximum grant was increased in the last Policy renewal from 200% of salary to 225% of salary. Grants are awarded twice a year (so at 
112.5% every six months), at a price calculated as the average three-month price in the run up to the start of the performance period. Vesting is 
calculated as a function of NEXT’s TSR relative to that of a basket of approximately 20 LSE-quoted retailers.

Again,  the  grants  are  subject  to  a  general  underpin  permitting  the  Committee  to  reduce  vesting  if  the  formulaic  outcome  is  not  considered  
appropriate. 

Shareholding guidelines 

NEXT introduced shareholding guidelines post-cessation of employment into the Policy in 2020, in part as a consequence of consultation with 
shareholders. The requirement is for serving executive directors to hold 225% of salary in shares for one year post cessation. These guidelines will 
be enforced through the retention in a suitable holding account of all shares that vest from the 2020 LTIP grants onwards, until the threshold has 
been met. As we pointed out last time, operational cycles in fashion retailing are short, and it does not seem appropriate to ask executive directors 
to tie material amounts of wealth to other people’s decisions on range, style etc. Nonetheless, given the sensitivity of shareholders to this issue, 
we agreed in the last Policy review to introduce a one year post-cessation guideline. It does not seem appropriate to now ask executive directors 
to have to retain a NEXT shareholding for more than one year after leaving, particularly noting that overall variable pay at NEXT is low compared 
to market norms and one element of executive directors’ willingness to accept this lower quantum is that they should have recourse to their NEXT 
shares as a source of income after a more limited period.

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Pensions

The Committee understands that market guidance with regards to pension arrangements is that the pensions of executive directors should not be 
more generous than those of the wider workforce – a reaction to, and against, the practice in many companies of pension arrangements for senior 
executives being enhanced on promotion to the Board. This has not been the case here: NEXT for many years has not increased pension benefits 
for newly appointed Board directors. In other words, the practice at which these elements of pay guidance is targeted is not one that was followed 
at NEXT. 

Different executive directors do have different contribution levels both to one another and to the current workforce – but at NEXT this is a function 
of the interplay of (a) all executive directors are very long serving and (b) there are differences in director tenure (from the shortest serving 
executive director at 26 years and the longest serving executive director at 37 years) and (c) NEXT pension arrangements have changed over time. 

Pensions was a key area of discussion with shareholders, and change to our Policy, in the last Policy review, specifically changes to the pension 
arrangements of Lord Wolfson, the Chief Executive.

As a reminder, Lord Wolfson joined the NEXT Defined Benefit pension scheme shortly after joining the Company in 1991. In 2012 he agreed to a 
reduction in his DB pension entitlements when, for the purposes of its calculation, the final salary element was frozen at his salary in 2012 (so his 
DB accrual is limited to a salary of £710k being 82% of his 2022/23 salary), rather than what his final salary will actually be. In exchange for this, Lord 
Wolfson receives a 15% salary supplement. 

Lord Wolfson then accepted, in the last Policy review, a further reduction of his DB entitlements when he agreed to a cap on the service accrual 
element (the salary component already frozen), which continues to accrue with his continued service, at 9% of salary. Consequently, for the 
purposes of the single figure table, his pension entitlement will never be greater than 24% of his base salary.

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REMUNERATION REPORT

At the time of the last Policy review, we noted that “if external expectations and/or market practice develop further in the future, we will not ask 
Lord Wolfson to take any further reduction in his terms.”

NEXT’s other executive directors receive pension contributions and/or salary supplements of 15% (Jane Shields) and of 5% (Richard Papp and 
Amanda James). None of these rates are ‘top hat’ arrangements for executives and align with the wider workforce if looked at from the perspective 
of colleagues with an equivalent length of service. However, the prevailing rate of employer pension contribution for new joiners to NEXT is 3% of 
pensionable salary, again regardless of seniority.

Acknowledging the sensitivity of this issue, we committed in 2017 that “Any newly appointed executive directors, whether internal or external 
appointments, will be invited to join a NEXT Defined Contribution pension arrangement at the prevailing rate for staff across NEXT at the time.” 
However, asking existing executive directors to reduce their pension entitlements would disadvantage our directors compared to other senior 
executives of similar tenure who do not serve on the Board, and would also penalise long service – all this in the context of pay arrangements 
overall that are modest. We would much rather keep pension arrangements as they are than have to consider offsetting any reduction in pensions 
with material changes to bonus arrangements – which in turn would both increase overall costs for shareholders and have a cascading impact on 
the wider workforce.

Annual base salary review for 2023/24
The Committee reviewed and set the remuneration for the Chairman, executive directors and senior management. Whilst the wider workforce’s 
base salary increase was on average 8.7%, the executive directors received a pay increase of 5%. 

In April 2023, Jeremy Stakol will be promoted to the Board as Group Investments, Acquisitions and Third Party Brands Director. The Committee’s 
typical approach to salary progression for those executive directors who are appointed to the Board from an internal senior managerial position 
is to award salary increases which are timed to reflect performance and contribution at Board level, rather than automatically applied in full 
immediately on promotion. Salary progression is therefore usually phased over a period of approximately 1 to 4 years after promotion to the 
Board, subject to proven performance and development during that period. This prudent approach is in the interests of shareholders (saving 
money on salary as well as bonus and LTIP grants which are correspondingly less) and is consistent with both the approach taken with other internal 
promotions to the Board and with the approved Remuneration Policy.
EPS and performance measurement
Each year the Committee reviews the basis and performance measures used for the annual bonus and LTIP. The performance measure for the 
annual bonus continues to be based on pre-tax EPS. The principal reasons for using EPS are:

• 

It is consistent and transparent to participants and shareholders.

•  The primary financial objective of the Group is to deliver long term, sustainable returns to shareholders through a combination of growth in EPS 

and payment of cash dividends.

•  The use of EPS is complemented by the application of relative TSR for the LTIP. 
As set out in previous years, we consider it right that the impact of share buybacks on EPS (or adjustments for special dividends) should be 
included in performance measurement, as share buybacks (and special dividends) have been one of NEXT’s primary strategies in delivering value 
to shareholders. Share buybacks or special dividends are regularly considered by the Board. Shares are only bought when the Board is satisfied that 
the ability to invest in the business and to grow the ordinary dividend will not be impaired. 
Malus and clawback
The triggers for malus and clawback have sufficient scope to capture circumstances in which the Committee may wish to exercise these rights, 
including discretion to reduce variable pay at the point of determination which is in the executive directors’ service agreements (as set out on page 
144). The Committee considers these provisions at the year end as part of its normal review and concluded that it was not appropriate to exercise 
such provisions.
Other activity during 2022/23
Further information about the work of the Committee is on page 161.

Wider employee considerations and employee engagement
The Committee reviews remuneration arrangements across the Group and considers pay and employment conditions elsewhere in the Group 
to ensure that differences for executive directors are justified. This includes performance-related pay which is designed to attract and retain high 
quality employees as well as ensure that all employees have the potential to benefit from the success of NEXT. The Committee is responsible for 
approving the remuneration of the Group’s senior management. It is also responsible for determining the targets for performance-related pay 
schemes, approving any award of the Company’s shares under employee share option or incentive schemes, and overseeing any major changes in 
employee benefit structures.

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Rewarding our workforce
There are bonus structures throughout NEXT and employee share ownership is strongly encouraged. Market value options over NEXT shares 
are granted each year to approximately 2,000 middle management in our Head Office, call centres and warehouses, as well as senior store staff. 
Participation in our Sharesave scheme is open to all our UK employees and we saw a record take up of our 2022 Sharesave offer. 

Around 11,400 employees (circa 27% of our total UK and Eire employees) held options or awards in respect of 7.0 million shares in NEXT at the 
financial year end. 
Knowing our workforce
Our  annual  employee  forum  meetings  for  our  Head  Office,  Warehousing  &  Distribution,  Retail  and  Online  areas  were  held  in  person  during 
2022. Lord Wolfson, Dame Dianne Thompson (non-executive director), our HR Director and a cross-section of workforce representatives from 
the relevant business divisions with operational director sponsors attended the meetings. NEXT Sourcing had a representative attend an annual 
employee forum meeting and Lipsy company works councils held meetings during the year.  

For further details regarding the feedback to the Board on employee views, please see page 107.

Along with the employee forum feedback, earlier this year the Committee reviewed and discussed a range of ‘dashboard’ information on important 
employee matters such as pay and reward, bonuses, benefits, diversity, equality of pay, internal promotions, culture and behaviours (including data 
on staff turnover by business division, absences, redundancies, disciplinaries and grievances), and learning and development. The remuneration 
framework  works  best  when  decisions  are  made  in  the  context  of  the  workforce  as  a  whole  rather  than  in  isolation,  and  so  the  Committee 
considered the output of the workforce dashboard to ensure the executive directors’ pay policy is aligned to the Company’s strategy and, where 
relevant, to performance-related pay for managers below Board level. Following the dashboard review and at the conclusion of the Committee’s 
Remuneration Policy review, I circulated a letter to all our employees setting out our approach and inviting them to email me with any queries or 
comments they had via a dedicated email address.

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Shareholder engagement
The Committee consulted with our largest 20 shareholders (who hold over 50% of our shares in issue) and their representative bodies in 2022 
regarding our proposed Remuneration Policy. This consultation commenced with a letter explaining our proposal to keep the Policy unchanged. 
This was followed up with individual meetings to further explain the rationale behind the proposals and obtain feedback and understand the views 
of our investors. We were pleased by the level of engagement and overall feedback was positive.

For further details regarding the feedback to the Board on shareholder views, please see page 110.

2023 AGM
The Committee has continued to be mindful of the requirements of the Code when determining the Remuneration Policy and practices. It considers 
that the simplicity and transparency of our remuneration arrangements and their consistent application have contributed positively to NEXT’s 
management team delivering strong and resilient performance, despite the continued externally challenging situation. The Remuneration Policy 
structure continues to provide a strong and transparent link between pay and performance and has operated as intended. We hope that this report 
provides clear insight into the Committee’s decisions and look forward to receiving your support at the 2023 AGM for our proposed Remuneration 
Policy and the 2022/23 Directors’ Annual Remuneration Report.

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Tom Hall
Chairman of the Remuneration Committee

29 March 2023

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REMUNERATION REPORT

Part 2: Proposed Directors’ Remuneration Policy  
for the period 2023 to 2026 

The proposed Remuneration Policy is set out in this section. As explained on pages 134 to 136, no changes are proposed to the Policy from 
the current Remuneration Policy which expires at the 2023 AGM. At the AGM to be held on 18 May 2023 a resolution to adopt the proposed 
Remuneration Policy will be put to shareholders for approval. The Policy is set to apply, subject to shareholders’ approval, for three years from the 
2023 AGM.

The table below summarises the Company’s policies with regard to each of the elements of remuneration for existing directors and the approach 
to payments on external recruitment and termination. 

Base salary

Purpose and link to strategy
To  attract,  motivate  and  retain  high  calibre  individuals, 
while not overpaying. To provide a satisfactory base salary 
within a total package comprising salary and performance-
related pay.

Performance-related components and certain benefits are 
calculated by reference to base salary. The level of salary 
broadly reflects the value of the individual, their role, skills 
and experience.

Operation
Normally reviewed annually, generally effective 1 February. 
The  Committee  focuses  particularly  on  ensuring  that  an 
appropriate  base  salary  is  paid  to  directors  and  senior 
managers. The Committee considers salaries in the context 
of overall packages with reference to individual experience 
and performance, the level and structure of remuneration 
for other employees, the external environment and market 
data.  External  benchmarking  analysis  is  only  occasionally 
undertaken  and  the  Committee  has  not  adopted  a 
prescribed  objective  of  setting  salaries  by  reference  to  
a particular percentile or benchmark.

Maximum opportunity
There is no guaranteed annual increase. The Committee considers it important 
that base salary increases are kept under tight control given the multiplier effect 
of such increases on future costs. In the normal course of events, increases in 
executive  directors’  salaries  would  be  in  line  with  the  wider  Company  cost  of 
living awards. 

The  Committee  reserves  flexibility  to  grant  larger  increases  where  considered 
appropriate.  For  instance,  where  a  new  executive  director,  being  an  internal 
promotion,  has  been  appointed  to  the  Board  with  an  initial  salary  which  is 
considered below the normal market rate, then the Committee may make staged 
increases to bring the salary into line as the executive gains experience in the role. 
Also if there have been significant changes in the size and scope of the executive’s 
role then the Committee would review salary levels accordingly. 

Under the reporting regulations, the Company is required to specify a maximum 
potential  value  for  each  component  of  pay.  Accordingly,  for  the  period  of 
this Policy, no base salary paid to an executive director in any year will exceed 
£850,000 subject to the amount of the maximum base salary that may be paid 
to an executive director in any year increasing in line with the growth in RPI from 
the date of approval  of  that limit in accordance  with  the  Remuneration  Policy 
approved in 2017.

Performance measures and targets
Not applicable.

Key changes to last approved policy
No change.

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Annual bonus

Purpose and link to strategy
To incentivise delivery of stretching annual goals. 

To provide focus on the Company’s key financial objectives.

To  provide  a  retention  element  in  the  case  of  the  Chief 
Executive as any annual bonus in excess of 100% of base 
salary  is  payable  in  shares,  deferred  for  a  period  of  two 
years  and  subject  to  forfeiture  if  he  voluntarily  resigns 
prior to the end of that period.

Operation
Performance  measures  and  related  performance  targets 
are  set  at  the  commencement  of  each  financial  year  by 
the Committee. Company policy is to set such measures by 
reference to financial measures (such as pre-tax EPS) but the 
Committee  retains  flexibility  to  use  different  performance 
measures during the period of this Policy if it considers it 
appropriate to do so, although at least 75% of any bonus will 
continue to be subject to financial measures. 

At the threshold level of performance, no more than 20% 
of  the  maximum  bonus  may  be  earned  (the  Committee 
will  determine  the  appropriate  percentage  each  year  and 
recent awards have been set at a lower level). Typically, a 
straight sliding scale of payments operates for performance 
between the minimum and maximum levels. There is no in-
line target level although, for the purposes of the scenario 
charts on pages 147 to 148, 50% of maximum bonus has 
been assumed.

Dividend accruals (both in respect of special and ordinary 
dividends) may be payable on any deferred bonus awards 
which vest. 

The  Company  has  the  flexibility  within  the  rules  of  the 
Deferred Share Bonus Plan to grant nil cost options as an 
alternative to conditional share awards or exceptionally to 
settle in cash.

Maximum opportunity
At present, Company policy is to provide a maximum bonus opportunity of 150% 
of salary for the Chief Executive and 100% of salary for other executive directors.

Although the Committee has no current plan to make any changes, for the period 
of this Policy the Committee reserves flexibility to:

• 

Increase  maximum  bonus  levels  for  executive  directors  in  any  financial 
year  to  200%  of  salary.  This  flexibility  would  be  used  only  in  exceptional 
circumstances and where the Committee considered any such increase to be 
in the best interests of shareholders and after appropriate consultation with 
key shareholders.

•  Lessen the current differentials in bonus maximums which exist between the 

• 

Chief Executive and other executive directors. 
Introduce or extend an element of compulsory deferral of bonus outcomes if 
considered appropriate by the Committee.

Performance measures and targets
Currently  performance  is  assessed  against  pre-tax  EPS  targets  set  annually, 
which take account of factors including the Company’s budgets and the wider 
background of the UK economy. Pre-tax EPS has been chosen as the basic metric 
to avoid executives benefiting from external factors such as reductions in the rate 
of corporation tax. The Committee reserves flexibility to apply discretion in the 
interests  of  fairness  to  shareholders  and  executives  by  making  adjustments  it 
considers appropriate. 

The Committee reserves flexibility to apply different performance measures and 
targets in respect of the annual bonus for the period of this Policy but a financial 
measure will continue to be used for at least 75% of the award. The Committee 
will consult with major shareholders before any significant changes are made to 
the use of performance measures.

The basis of performance measurement incorporates an appropriate adjustment 
to EPS growth to reflect the benefit to shareholders from special dividends paid in 
any period in lieu of share buybacks.

Key changes to last approved policy
No change.

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Long Term Incentive Plan (LTIP)

Purpose and link to strategy
To  incentivise  management  to  deliver  superior  total 
shareholder  returns  (TSR)  over  three  year  performance 
periods  relative  to  a  selected  group  of  retail  companies, 
and align the interests of executives and shareholders.

Retention  of  key,  high  calibre  employees  over  three 
year  performance  periods  and  encouraging  long  term 
shareholding,  through  post  vesting  holding  requirement, 
and commitment to the Company.

Operation
A  variable  percentage  of  a  pre-determined  maximum 
number of shares can vest, depending on the achievement 
of performance conditions.

The  maximum  number  of  shares  that  may  be  awarded 
to  each  director  is  a  percentage  of  each  director’s  base 
salary at the date of each grant, divided by NEXT’s average 
share price over the three months prior to the start of the 
performance period.

LTIP awards are made twice a year to reduce the volatility 
inherent in any TSR performance measure and to enhance 
the  portfolio  effect  for  participants  of  more  frequent,  but 
smaller, grants.

The Company has the flexibility within the rules of the LTIP 
to  grant  nil  cost  options  as  an  alternative  to  conditional 
share awards and to settle vested LTIP awards in cash.

Maximum opportunity
The  maximum  possible  aggregate  value  of  awards  granted  to  all  executive 
directors will be 225% of annual salary (i.e. typically 112.5% every six months) 
and up to 300% in exceptional circumstances.

The Committee reserves the right to vary these levels within the overall annual 
limits described above. In addition, awards granted to executive directors which 
vest must be taken in shares and the net shares (after payment of tax and NIC) 
must be held for a minimum period of two further years. The Committee reserves 
the  right  to  lengthen  (but  not  reduce)  the  performance  period  and  to  further 
increase the holding period or to introduce a retention requirement.

Performance measures and targets
Performance is measured over a period of three years. Currently performance is 
measured based on NEXT’s TSR against a group (currently 19 other UK listed retail 
companies) which are, in the view of the Committee, broadly comparable with 
NEXT in size or nature of their business. Comparison against such a group is more 
likely  to  reflect  the  Company’s  relative  performance  against  its  peers,  thereby 
resulting in awards vesting on an appropriate basis.

Relative performance
Below median
Median
Upper quintile

Percentage vesting
0%
20%
100%

If no entitlement has been earned at the end of a three year performance period 
then that award will lapse; there is no retesting. The Committee may set different 
performance  conditions  for  future  awards  subject  to  consulting  with  major 
shareholders before any significant changes are made.

Dividend accruals (both in respect of special and ordinary 
dividends) may be payable on any vested LTIP awards.

Key changes to last approved policy
No change.

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Maximum opportunity
Under  the  DB  section  and  the  SPA,  the  maximum  potential  pension  is  only 
achieved  on  completion  of  at  least  20  years  of  pensionable  service  at  age  65, 
when two thirds of the executive director’s annual pensionable salary at October 
2012 (plus any element of pension which was accrued on bonus payments made 
prior  to  2006,  when  bonus  was  removed  from  the  definition  of  pensionable 
earnings) could become payable. 

The lump sum payable on death in service is four times base salary under the SPA, 
three times base salary under the DB and DC sections and one times base salary 
under the auto enrolment plan.

No DC contributions, or equivalent cash supplement payments, will be made to 
an executive director in any year that will exceed the level offered to the wider 
colleague population recruited at or about the same time as them. 

Lord Wolfson has volunteered to cap the service accrual under his DB pension 
annually so that the single figure attributed to the DB portion of his pension is no 
more than 9% of salary (giving single figure of DB pension and salary supplement 
in aggregate of up to 24% of salary).

Any  newly  appointed  executive  directors,  whether 
internal  or  external 
appointments,  will  be  invited  to  join  a  NEXT  Defined  Contribution  pension 
arrangement  at  the  prevailing  rate  for  staff  across  NEXT  at  the  time.  This  is 
currently an employer pension contribution of 3% of pensionable salary.

Performance measures and targets
Not applicable.

Key changes to last approved policy
No change.

Pension

Purpose and link to strategy
To  provide  for  retirement  through  Company  sponsored 
schemes  or  a  cash  alternative  for  personal  pension 
planning and therefore assist attraction and retention.

Operation
Lord Wolfson, Jane Shields and Richard Papp are deferred 
members  of  the  defined  benefit  (DB)  section  of  the  2013 
NEXT Group Pension Plan (the Plan). 

In addition to being a deferred member of the DB section of 
the Plan, Lord Wolfson is accruing service (subject to a cap, 
see opposite) in an unfunded, unapproved supplementary 
pension  arrangement  (SPA),  described  on  page  154. 
His future pension is calculated by reference to his October 
2012 salary, rather than his final earnings, and any future 
salary changes will have no effect. 

Jane Shields and Richard Papp ceased to contribute to the 
Plan in 2011 and 2004 respectively. Their DB pensions are no 
longer linked to salary and will increase in line with statutory 
deferred revaluation only (i.e. in line with CPI). 

Lord Wolfson and Jane Shields receive salary supplements of 
15% in lieu of past changes to their pension arrangements. 
This  arrangement  was  in  line  with  other  senior  employee 
members of the DB section of the Plan.

Amanda  James  participates  in  a  defined  contribution 
pension  scheme  and  the  Company  currently  makes  a 
contribution  equal  to  5%  of  her  salary  into  her  pension 
plan.  Amanda  James  can  opt  to  receive  an  equivalent 
cash  supplement  in  lieu  of  this  Company  contribution. 
Richard  Papp  is  a  deferred  member  of  the  same  defined 
contribution  pension  scheme  and  receives  a  5%  cash 
equivalent  supplement.  The  arrangements  for  Amanda 
James  and  Richard  Papp  are  consistent  with  the  pension 
provision  and  alternatives  available  to  employees  who 
joined  the  DC  scheme  at  a  similar  time.  The  5%  cash 
equivalent  supplement  is  only  available  to  members  who 
have exceeded the Annual or Lifetime Allowance limits.

Bonuses are not taken into account in assessing pensionable 
earnings in the Plan.

New employees of the Group can join the auto enrolment 
pension plan.

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REMUNERATION REPORT

Other benefits

Purpose and link to strategy
To provide market competitive non-cash benefits to attract 
and retain high calibre individuals.

Operation
Executive  directors  receive  benefits  which  may  include 
the provision of a company car or cash alternative, private 
medical insurance, subscriptions to professional bodies and 
staff discount on Group merchandise. A driver is also made 
available to the executive directors.

The  Committee  reserves  discretion  to  introduce  new 
benefits  where  it  concludes  that  it  is  in  the  interests  of 
NEXT to do so, having regard to the particular circumstances 
and  to  market  practice,  and  reserves  flexibility  to  make 
relocation related payments. 

Whilst  not  considered  necessarily  to  be  benefits,  the 
Committee reserves the discretion to authorise attendance 
by directors and their family members (at the Company’s cost 
if required) at corporate events and to receive reasonable 
levels of hospitality in accordance with Company policies.

Reasonable  business-related  expenses  will  be  reimbursed 
(including any tax thereon).

Save As You Earn Scheme (Sharesave)

Purpose and link to strategy
To  encourage  all  employees  to  make  a  long  term 
investment in the Company’s shares.

Operation
Executive  directors  can  participate 
in  the  Company’s 
Sharesave  scheme  which  is  HMRC  approved  and  open  to 
all employees in the UK. Option grants are generally made 
annually, with the exercise price discounted by a maximum 
of 20% of the share price at the date an invitation is issued. 
Options  are  exercisable  three  or  five  years  from  the  date 
of  grant.  Alternatively,  participants  may  ask  for  their 
contributions to be returned.

Maximum opportunity
During the Policy period, the value of benefits (other than relocation costs) paid 
to an executive director in any year will not exceed £150,000. In addition, the 
Committee reserves the right to pay up to £250,000 relocation costs in any year to 
an executive director if considered appropriate to secure the better performance 
by an executive director of their duties. Relocation benefits would normally only 
be available for up to 12 months and the Committee would make appropriate 
disclosures of any provided.

During  the  Policy  period,  the  actual  level  of  taxable  benefits  provided  will  be 
included in the single total figure of remuneration.

Performance measures and targets
Not applicable.

Key changes to last approved policy
No change.

Maximum opportunity
Investment  is  currently  limited  to  a  maximum  amount  of  £250  per  month. 
The Committee reserves the right to increase the maximum amount in line with 
limits set by HMRC (currently £500 per month).

Performance measures and targets
Not applicable.

Key changes to last approved policy
No change.

142

Termination payments

Purpose and link to strategy
Consistent  with  market  practice,  to  ensure  NEXT  can 
recruit  and  retain  key  executives,  whilst  protecting  the 
Company from making payments for failure.

Operation
The Committee will consider the need for and quantum of 
any termination payments having regard to all the relevant 
facts and circumstances at that time.

Future  service  contracts  will  take  into  account  relevant 
published guidance.

Maximum opportunity
Each of the executive directors has a rolling service contract. Dates of appointment 
and  notice  periods  are  disclosed  on  page  147.  The  contract  is  terminable  by 
the  Company  on  giving  one  year’s  notice  and  by  the  individual  on  giving  six 
months’ notice. For directors appointed prior to the 2017 Remuneration Policy, 
the  Company  has  reserved  the  right  to  make  a  payment  in  lieu  of  notice  on 
termination  of  an  executive  director’s  contract  equal  to  their  base  salary  and 
contractual benefits (excluding performance-related pay). For directors appointed 
after that time, any payment in lieu of notice is limited to their base salary only. 

For directors appointed prior to the date of approval of the 2017 Remuneration 
Policy, if notice of termination is given immediately following a change of control 
of the Company, the executive director may request immediate termination of 
his/her contract and payment of liquidated damages equal to the value of his/her 
base salary and contractual benefits. Liquidated damages provisions will not be 
present in any service contract for executive directors appointed after that date 
and any service contract since that time will include provision for any termination 
payments to be made on a phased basis. 

In normal circumstances executive directors have no entitlement to compensation 
in  respect  of  loss  of  performance  bonuses  and  all  share  awards  would  lapse 
following resignation. However, under certain circumstances (e.g. “good leaver” 
or  change  in  control),  and  solely  at  the  Committee’s  discretion,  annual  bonus 
payments  may  be  made  and  would  ordinarily  be  calculated  up  to  the  date  of 
termination only, based on performance. In addition, awards made under the LTIP 
would in those circumstances generally be time pro-rated and remain subject to 
the application of the performance conditions at the normal measurement date. 
The Committee also has a standard discretion to vary the application of time pro-
rating in such cases. “Good leaver” treatments are not automatic. 

In  the  event  of  any  termination  payment  being  made  to  a  director  (including 
any  performance-related  pay  elements),  the  Committee  will  take  full  account 
of  that  director’s  duty  to  mitigate  any  loss  and,  where  appropriate,  may  seek 
independent  professional  advice  and  consider  the  views  of  shareholders  as 
expressed in published guidance prior to authorising such payment.

Consistent  with  market  practice,  in  the  event  of  removal  from  office  of  an 
executive director, the Company may pay a contribution towards the individual’s 
legal fees and fees for outplacement services as part of a negotiated settlement 
and such other amounts as the Committee considers to be necessary, having taken 
legal advice, in settlement of potential claims. Any such fees would be disclosed 
with  all  other  termination  arrangements.  The  Committee  reserves  the  right,  if 
necessary, to authorise additional payments in respect of such professional fees 
if not ascertained at the time of reporting such termination arrangements up to 
a maximum of £10,000. 

A departing gift may be provided up to a value of £10,000 (plus related taxes) 
per director.

Performance measures and targets
Not applicable.

Key changes to last approved policy
No change.

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REMUNERATION REPORT

Maximum opportunity
Not applicable.

Performance measures and targets
Not applicable.

Key changes to last approved policy
No change.

Maximum opportunity
The total of fees paid to the Chairman and the non-executive directors in any year 
will not exceed the maximum level for such fees from time to time prescribed by 
the Company’s Articles of Association (currently £1,000,000 per annum).

Performance measures and targets
Non-executive directors receive the normal staff discount on Group merchandise 
but do not participate in any of the Group’s bonus, pension, share option or other 
incentive schemes.

Key changes to last approved policy
No change.

Recovery and withholding provisions

Purpose and link to strategy
To ensure the Company can recover any payments made or 
potentially due to executive directors under performance-
related remuneration structures.

Operation
Recovery  and  withholding  provisions  are  in  the  service 
contracts  of  all  executive  directors  and  will  be  enforced 
where  appropriate  to  recover  or  withhold  performance-
related  remuneration  which  has  been  overpaid  due  to:  a 
material  misstatement  of  the  Company’s  accounts;  errors 
made in the calculation of an award; a director’s misconduct;  
insolvency  of  any  group  company;  or  circumstances  that 
would lead to a sufficiently significant negative impact on 
the reputation and likely financial strength of the Company. 
These provisions allow for the recovery of sums paid and/or 
withholding of sums to be paid.

Chairman and non-executive director fees

Purpose and link to strategy
To  ensure  fees  paid  to  the  Chairman  and  non-executive 
directors  are  competitive  and  comparable  with  other 
companies of equivalent size and complexity so that the 
Company  attracts  non-executive  directors  who  have 
a  broad  range  of  experience  and  skills  to  oversee  the 
implementation of our strategy.

Operation
Remuneration  of  the  non-executive  directors  is  normally 
reviewed annually and determined by the Chairman and the 
executive directors. The Chairman’s fee is determined by the 
Committee (excluding the Chairman).

Additional  fees  are  paid  to  non-executive  directors  who 
chair the Remuneration and Audit Committees, and act as 
the Senior Independent Director. The structure of fees may 
be amended within the overall limits.

External benchmarking is undertaken only occasionally and 
there is no prescribed policy regarding the benchmarks used 
or any objective of achieving a prescribed percentile level.

If the Chairman or non-executive directors are required to 
spend time on exceptional Company business significantly 
in  excess  of  the  normal  time  commitment,  the  Chairman 
will be paid £1,500 and the non-executive directors £1,000 
for each day spent. These are subject to an annual review 
by the Board. Reasonable business related expenses will be 
reimbursed (including any tax thereon).

The policies as set out above would apply to the promotion of an existing Group employee to the Board.

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The following principles will be applied on an internal appointment  
or the recruitment of an external candidate to the Board
For internal appointments, and unless agreed otherwise with the new director, the Company will honour the contractual entitlements and other 
incentives (e.g. options granted under the NEXT Share Matching Plan) awarded prior to the Board appointment.

For external recruits, the Committee will also aim to structure and agree a package which is in line with the same policies for existing executive 
directors as set out above. However, the Committee reserves the right not to apply the caps contained within the Policy for fixed pay (i.e. base salary, 
pension and other benefits), either on joining or for any subsequent review within the life of this Policy, although the Committee would not 
envisage exceeding these caps in practice. 

In terms of variable pay, the Committee may offer cash or share-based incentives when considered to be necessary to secure a candidate and in 
the best interests of the Company and its shareholders. It may be necessary to make such awards on more bespoke terms which differ from NEXT’s 
existing annual and share-based pay structures. Depending on the timing of an appointment it may be necessary to use different performance 
criteria to other executive directors for any initial incentive awards. However, the Committee will not authorise the payment of more than it 
considers necessary and will abide by the caps for such elements within the general policy.

Additional awards may be made to compensate for forfeiture of incentive awards in the previous employer, and may not be subject to the caps 
applied to NEXT’s annual bonus plan or the LTIP. All such awards for external appointments, whether made under the annual bonus plan, LTIP or 
otherwise, will be limited to the commercial value of the amounts forfeited and will take account of the nature, time periods and performance 
requirements of those awards. In particular, the Committee’s starting point will be that any forfeited awards which are subject to continued service 
or performance requirements are replaced by NEXT awards with broadly equivalent terms. However, the Committee may relax these requirements 
in exceptional circumstances and where the Committee considers it to be less expensive for shareholders, for example where service periods 
are materially complete and/or the replacement awards are materially discounted to reflect the conditions on forfeited awards. The Committee 
will only authorise guaranteed or non pro-rated awards under the annual bonus plan where the Committee considers it is necessary to secure 
recruitment and these would be limited to no more than the first year of appointment.

For external and internal appointments, the Committee may agree that the Company will meet such reasonable relocation expenses it considers 
appropriate and/or make a contribution towards legal fees in agreeing employment terms.

The Company has not made an external appointment of an executive director for over 30 years and therefore this Policy, which remains materially 
unchanged from the last approved Policy, has not been used since its implementation. All such appointments during this time have been through 
internal promotions, so it is challenging to set out principles for an event that has not occurred in recent practice. Therefore, the above broad policy, 
particularly for external appointments, represent guidelines considered to be reasonable by the Committee, but which will be considered on the 
merits of each potential appointment on a case by case basis and taking account of evolving best practice.

Exercise of discretion
In line with market practice, the Committee retains discretion in relation to the operation and administration of the annual bonus, Deferred Share 
Bonus Plan and LTIP. This discretion includes, but is not limited to:

•  The timing of awards and payments

•  The size of awards, within the overall limits disclosed in the Policy table

•  The determination of vesting

•  The treatment of awards in the case of change of control or restructuring

•  The treatment of leavers within the rules of the plan and the termination policy summary shown on page 143

•  Adjustments needed in certain circumstances (for example, rights issue, corporate restructuring or special interim dividend).

While  performance  conditions  will  generally  remain  unchanged  once  set,  the  Committee  has  the  usual  discretions  to  amend  the  measures, 
weightings and targets in exceptional circumstances (such as a major transaction) where the unamended conditions would cease to operate as 
intended. Any such changes would be explained in the subsequent Annual Remuneration Report and, if appropriate, be the subject of consultation 
with the Company’s major shareholders. Consistent with best practice, the LTIP rules also provide that any such amendment must not make the 
amended condition materially less difficult to satisfy than the original condition was intended to be prior to the occurrence of such event.

Adjustment to number of shares under deferred bonus and LTIP
The number of shares subject to deferred bonus and LTIP awards may be increased to reflect the value of dividends that would have been paid in 
respect of any dates falling between the grant of awards and the date of vesting.

The terms of incentive plan awards may be adjusted in the event of a variation of the Company’s share capital, demerger or a similar event that 
materially affects the price of the shares or otherwise in accordance with the plan rules.

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REMUNERATION REPORT

Share ownership guidelines
The minimum shareholding is 225% of salary for all executive directors. An executive director has up to five years from date of appointment to 
acquire the minimum shareholding. Shares in which the executive director, their spouse/civil partner or minor children have a beneficial interest 
count towards the shareholding.

Post-cessation  shareholding  guidelines  apply  to  all  executive  directors.  Directors  must  hold  a  minimum  of  225%  of  salary  for  one  year  post-
cessation. The Committee will have the normal discretion to disapply this in exceptional circumstances. The post-cessation guidelines apply and 
will be enforced through the retention of any (after-tax) shares vesting in respect of 2020 LTIP grants onwards into an escrow account until an 
amount equal to 225% of salary is held. 

Legacy commitments
The Committee reserves the right to honour all historical contractual entitlements and other incentives provided they were consistent with the 
shareholder approved Policy in place at the time they were agreed. Any such payments would be disclosed in the relevant Annual Remuneration 
Report as necessary.

Stating maximum amounts for each element of remuneration
Where the Policy refers to the maximum amounts that may be paid in respect of any element of the Policy (as required under the Regulations) 
these will operate simply as caps and will not be indicative of any aspiration.

Consideration of shareholder views
During the year, the Committee consulted extensively with our largest shareholders and their representative bodies on our proposed changes to 
the Remuneration Policy (as detailed on pages 134 and 137). The specific shareholder views about remuneration are also communicated to the 
Committee on an ongoing basis through inclusion in Board reports of shareholder feedback and statements made by representative associations. 
The Committee remains committed to ongoing dialogue and shareholders and representative bodies are able to contact the Committee Chairman 
directly if they wish to do so.

Service contracts 
Executive directors
The Company’s policy on notice periods and in relation to termination payments is set out in the Policy table on page 143. Apart from their service 
contracts, no director has had any material interest in any contract with the Company or its subsidiaries.

The executive directors’ service contracts do not contain fixed term periods. 

146

Non-executive directors 
Letters of appointment for the Chairman and non-executive directors do not contain fixed term periods; however, they are appointed in the 
expectation that they will serve for a minimum of six years, subject to satisfactory performance and re-election at Annual General Meetings. 

Dates of appointment and notice periods for directors are set out below: 

Chairman 
Michael Roney
Executive directors
Lord Wolfson
Amanda James
Richard Papp
Jane Shields
Jeremy Stakol
Non-executive directors
Jonathan Bewes
Soumen Das
Tom Hall
Tristia Harrison
Dame Dianne Thompson

*  Appointed Chairman 2 August 2017

Date of  
appointment  
to Board 

Notice period  
where given 
by the Company

Notice period  
where given 
by the director

14 February 2017*

12 months

6 months

3 February 1997
1 April 2015
14 May 2018
1 July 2013
3 April 2023

3 October 2016
1 September 2021
13 July 2020
25 September 2018
1 January 2015

12 months
12 months
12 months
12 months
12 months

1 month
1 month
1 month
1 month
1 month

6 months
6 months
6 months
6 months
6 months

1 month
1 month
1 month
1 month
1 month

Total remuneration opportunity 
The Committee’s objective is to ensure that the remuneration paid to senior executives is appropriate in both amount and structure, is directly 
linked to the Company’s annual and longer term performance and is aligned with the interests of shareholders. Careful consideration is given to 
ensuring there is an appropriate balance in the remuneration structure between annual and long term rewards, as well as between cash and share-
based payments.

The  following  charts  indicate  the  level  of  remuneration  that  could  be  received  by  each  executive  director  in  accordance  with  the  Directors’ 
Remuneration Policy at different levels of performance. The overall level of executive director pay remains modest compared with that available at 
other equivalently sized FTSE 100 companies and the maximum remuneration indicated in the charts below reflects the Committee’s conservative 
approach to executive pay. 

Lord Wolfson (Chief Executive)

Fixed

100%

Total £1,177k

Fixed pay

Annual bonus

LTIP (multiple period)

Additional 50% increase 
in LTIP share price

Mid-point/
median

Maximum

Maximum 
(inc. 50% increase 
in share price)

52%

25%

22%

30%

18%

Total £2,267k

30%

24%

45%

36%

Total £4,582k

18%

Total £5,603k

0

1,000

2,000

3,000
AMOUNT £000

4,000

5,000

6,000

Amanda James (Group Finance Director)

Fixed

100%

Total £604k

Mid-point/
median

Maximum

Maximum 
(inc. 50% increase 
in share price)

53%

25%

20%

25%

22%

Total £1,129k

23%

18%

52%

41%

Total £2,401k

21%

Total £3,023k

0

500

1,000

1,500
AMOUNT £000

2,000

2,500

3,000

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REMUNERATION REPORT

Jane Shields (Group Sales, Marketing and HR Director)

Fixed

100%

Total £626k

Fixed pay

Annual bonus

LTIP (multiple period)

Additional 50% increase 
in LTIP share price

Mid-point/
median

Maximum

Maximum 
(inc. 50% increase 
in share price)

55%

26%

21%

24%

21%

Total £1,135k

23%

18%

51%

41%

Total £2,368k

20%

Total £2,971k

0

500

1,000

1,500
AMOUNT £000

2,000

2,500

3,000

Richard Papp (Group Merchandise and Operations Director)

Fixed

100%

Total £587k

Mid-point/
median

Maximum

Maximum 
(inc. 50% increase 
in share price)

54%

25%

20%

24%

22%

Total £1,096k

23%

18%

52%

41%

Total £2,329k

21%

Total £2,932k

0

500

1,000

1,500
AMOUNT £000

2,000

2,500

3,000

Jeremy Stakol (Group Investments, Acquisitions and Third Party Brands Director)

Fixed

100%

Total £504k

Mid-point/
median

Maximum

Maximum 
(inc. 50% increase 
in share price)

52%

25%

19%

25%

23%

Total £960k

23%

18%

0

500

1,000

52%

42%

1,500
AMOUNT £000

Total £2,064k

21%

Total £2,604k

2,000

2,500

3,000

148

In the charts on the previous page, the following assumptions have been made¹:
Fixed/minimum

Base salaries and salary supplement values as at 2023/24, and benefits values as shown in 2022/23 single figure of 
remuneration. The pension value for Lord Wolfson has been capped at 24% of his salary (see page 154).

Mid-point/median

Includes the performance-related pay a director would receive in the scenario where:

•  50% of maximum annual bonus is earned.

•  LTIP performance results in a median TSR ranking and therefore 20% of the maximum award would vest.

Maximum

Includes the performance-related pay a director would receive in the scenario where performance equalled or exceeded 
maximum targets:

•  100% of the annual bonus.

•  LTIP performance results in an upper quintile TSR ranking and therefore 100% of the maximum award would vest.

As for the maximum scenario above, plus an increase in the value of the LTIP of 50% across the relevant performance 
period to reflect possible share price appreciation. Consistent with the reporting regulations, this does not separately 
include the impact of dividend accrual.

Maximum inc.  
50% growth in share 
price across relevant 
performance period

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1. Jeremy Stakol will be appointed with effect from 3 April 2023. In the charts on the previous page the information is presented on a full year equivalent basis.

NEXT employment conditions generally
Pay structures and employment conditions for other Group employees are driven by market and role comparatives and are also considered by the 
Committee to ensure that any differences for directors are justified. Salary increases for the wider employee group are taken into consideration 
when determining increases for executive directors and senior management.

In common with executive directors, all other employees are eligible to participate in annual bonus arrangements. The targets for these are linked 
to performance of the Group, their operating function or personal performance.

These other employees are provided with a competitive package of benefits that includes the opportunity to participate in the Group’s pension 
arrangements and staff discount on Group merchandise. In addition, the NEXT Management Share Option Plan provides for options over shares, 
exercisable  between  three  and  ten  years  following  their  grant,  to  be  allocated  to  Group  employees.  This  plan  is  primarily  aimed  at  middle 
management and senior store staff. Options are set at the prevailing market price at the time of grant and are generally granted annually.

The Company also operates a Share Matching Plan for certain senior managers below Board level to encourage them to invest in shares in the 
Company and receive a related matching award of shares based on certain underlying fully diluted post-tax EPS targets being achieved which are 
set by the Remuneration Committee.

In order to encourage wider employee share ownership, the Company also operates all-employee Save As You Earn schemes in the UK, in which all 
permanent employees (including executive directors) are eligible to participate. As shareholders, these employees have the opportunity to express 
their views in the same way as other shareholders.

The Company did not consult with employees when drawing up the Directors’ Remuneration Policy but has communicated its recommended 
approach to all employees. The Committee does not generally use any formal internal comparison metrics when setting directors’ remuneration, 
other than the consideration of employee pay as described above, but has sought advice from FIT Remuneration Consultants LLP from time to time 
on the appropriateness and competitiveness of remuneration structures in place within the Company.

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REMUNERATION REPORT

PART 3: ANNUAL REMUNERATION REPORT

This Annual Remuneration Report comprises a number of sections:

Implementation of Remuneration Policy

page 150

Performance and CEO remuneration comparison

page 159

Single total figure of remuneration

page 152

Analysis of Chief Executive’s pay over 10 years

page 159

Executive directors’ external appointments

Pension entitlements

Directors’ shareholding and share interests

page 154

page 154

page 155

Scheme interests awarded during the financial year

page 157

Deferred bonus

Performance targets for outstanding LTIP awards

Payments to past directors

Payments for loss of office

page 157

page 158

page 158

page 158

Annual change in remuneration of each director 
compared to employees

Pay ratios

Relative importance of spend on pay

page 160

page 160

page 161

Dilution of share capital by employee share plans

page 161

Consideration of matters relating to directors’ 
remuneration 

Voting outcomes at General Meetings

page 161

page 162

Annual Remuneration Report
This Annual Remuneration Report, together with the Chairman’s Introduction on pages 133 to 137, will be put to shareholders for an advisory (non-
binding) vote at the AGM to be held on 18 May 2023. Sections which have been subject to audit are noted accordingly.

Implementation of Remuneration Policy
The Committee has implemented the Remuneration Policy in accordance with the Policy approved by shareholders at the AGM in May 2020. 
The table below sets out the way that the Policy was implemented in 2022/23 and any significant changes in the way it will be implemented in 
2023/24. 

Element of remuneration
Base salary

Policy implemented during 2022/23 and changes in 2023/24
Base salaries for the executives increased by 5% in February 2023, compared with base salary increases on 
average of 8.7% for the wider Company award. In April 2023, Jeremy Stakol will be promoted to the Board 
as Group Investments, Acquisitions and Third Party Brands Director (see page 124).  The base salaries for the 
executive directors from February 2023 (and from April 2023 for Jeremy Stakol) are: 

£000
Lord Wolfson
Amanda James
Richard Papp
Jane Shields
Jeremy Stakol

2023/24
908
553
536
536
480

2022/23
865
527
510
510
–

150

 
 
Element of remuneration
Annual bonus

LTIP

Recovery and  
withholding  
provisions

Chairman and  
non-executive  
director fees

Pension

Policy implemented during 2022/23 and changes in 2023/24
For the year to January 2023, performance targets were set based on requiring pre-tax EPS of at least 659.5p (+2.3% 
on 2021/22), adjusted for special dividends and excluding exceptional gains. At this threshold, a 12% of maximum 
bonus was payable. The anticipated EPS in the 2022/23 budget did not account for any potential share buybacks 
in the year (as disclosed in our January 2022 Trading Statement), so the Committee decided that the executive 
directors should not receive any benefit in their annual bonus from the EPS enhancement from share buybacks 
made from the budgeted free cash flow of £220m. A maximum bonus of 100% and 150% of salary for the executive 
directors and Chief Executive respectively was payable if pre-tax EPS growth was +11.1% (716.5p). 

Underlying pre-tax EPS growth achieved in the year, adjusted down for the impact of £220m of share buybacks 
(reducing the level of bonus earned), was +6.5% versus 2021/22, being an EPS of 687.2p. In accordance with the 
bonus formula, a bonus of 54% of the maximum was earned which the Committee considered to be appropriate 
and approved without adjustment, for the reasons set out on page 134.

For the year to January 2024, no changes to the bonus structure will be made (save that the estimated benefit 
from share buybacks has been included in the 2023/24 budget). Bonus performance targets for the year ahead 
have been set but are not disclosed in advance for reasons of commercial sensitivity. The targets and performance 
will  be  disclosed  in  next  year’s  Remuneration  Report  and,  the  Committee  ensures  that  a  mechanism  exists  so 
that executive directors are not incentivised to recommend share buybacks to the Board in preference to special 
dividends, or vice versa. This is achieved by making a notional adjustment to EPS growth for special dividends, on 
the basis that the cash distributed had instead been used to purchase shares at the prevailing share price on the 
day of the special dividend payment.

No  change.   See  Note  5  to  the  single  total  figure  of  remuneration  table  for  details  of  LTIP  vestings  in  the  year. 
LTIP  grants  in  2023/24  will  be  made  on  the  same  basis  as  the  2022/23  grants,  with  any  changes  to  the  TSR 
comparator group considered immediately prior to each grant.

Consistent  with  market  practice,  the  LTIP  awards  increase  to  reflect  dividends  paid  over  the  period  to  vesting 
(assuming reinvestment at the prevailing share price). 

No change. The Committee previously introduced recovery and withholding provisions in the service contracts of all 
executive directors to cover the bonus and LTIP, and a five year from grant holding period (comprising a three year 
vesting period and a two year holding period for the retention of any net of tax shares that vest) under the LTIP for 
executive directors. See page 144 for details of the malus and clawback provisions in the service contracts of the 
executive directors.

The  fees  of  the  Chairman  and  non-executive  directors  were  increased  by  5%  in  February  2023.  The  Chairman, 
Michael Roney, will be paid an annual fee of £381,646 (2022/23: £363,472). The basic non-executive director fee 
for 2023/24 will increase to £73,500 (2022/23: £70,000), with a further £21,000 (2022/23: £20,000) paid to the 
Chairman of each of the Audit and Remuneration Committees respectively, and £12,600 (2022/23: £12,000) paid 
to the Senior Independent Director. 

No change. The value of overall pension provision is consistent with the wider workforce for each director when 
compared with colleagues with an equivalent length of service. Consistent with the Policy approved by shareholders 
in 2020, additional caps on Lord Wolfson’s potential benefits were added even though these do not apply to other 
colleagues with his length of service.

Shareholding requirement No change.

Post cessation 
shareholding requirement

No change.

Other benefits

Save As You Earn scheme 
(Sharesave)

No change.

No change.

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151

 
 
 
REMUNERATION REPORT

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153

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REMUNERATION REPORT

Executive directors’ external appointments
Lord Wolfson stepped down from the Board of Deliveroo as a non-executive director on 9 August 2022.

Pension entitlements (audited information) 
Lord  Wolfson,  Jane  Shields  and  Richard  Papp  are  deferred  members  of  the  defined  benefit  2013  Plan,  which  has  been  approved  by  HMRC. 
Amanda James is an active member and Richard Papp is a deferred member of a NEXT defined contribution scheme. In addition, Lord Wolfson is 
accruing service in an unfunded, unapproved supplementary pension arrangement (see below). 

Lord Wolfson and a small number of senior employees are entitled to receive a pension of two thirds of pensionable earnings as at October 2012 
on retirement at age 65, which accrues uniformly throughout their pensionable service, subject to completion of at least 20 years’ pensionable 
service by age 65. The deferred defined benefit pensions for Jane Shields and Richard Papp are based on their pensionable earnings at the time 
they became deferred pensioners and accrued uniformly throughout their pensionable service. 

Since shortly after joining NEXT in 1991, Lord Wolfson has been a member of a DB pension scheme, as was the normal practice at NEXT and across 
the market more widely at the time. In 2012, the value of Lord Wolfson’s DB pension benefits was reduced when his salary was frozen for DB 
pension purposes and he began to receive a 15% salary supplement as part of this renegotiation of terms by the Company. 

With effect from February 2020, Lord Wolfson volunteered to cap the service accrual under his DB pension annually so that the single figure value 
attributed to the DB portion of his pension is no more than 9% of salary (giving a single figure of DB pension and salary supplement in aggregate 
of up to 24% of salary). The Committee is appreciative of Lord Wolfson’s offer to cap his pension in this way, acknowledging that he has now twice 
taken a material reduction in the terms of his pension. The Committee considers that it would not be reasonable for him to take a third reduction.

After introduction of the cap on the service accrual under Lord Wolfson’s DB pension, all the executive directors are on pension arrangements no 
more generous than those offered to the wider colleague population recruited at the same time as them so that the pension proposals align with 
the relevant all-employee populations.

Our other executive directors receive pension contributions and/or salary supplements of 15% of salary and 5% of salary respectively. These are 
consistent with the levels available to staff at the time they joined and, therefore, consistent with the benefits enjoyed by other staff with an 
equivalent length of service. For many years, employees promoted to the Board have not received any enhancement to their pension provision on 
joining the Board.

The DB Plan provides a lump sum death in service benefit and dependants’ pensions on death in service or following retirement. In the case of 
ill-health retirement, only the accrued pension is payable. All benefits are subject to 2013 Plan limits. Increases to pensions in payment are at the 
discretion of the Trustee although pensionable service post 1997 is subject to limited price indexation. From 2006, sales and profit related bonuses 
were excluded from pensionable earnings and the normal retirement age was increased from 60 to 65. There are no additional benefits payable 
to directors in the event of early retirement.

Active members of the DB scheme contribute 3% or 5% of pensionable earnings as at October 2012, while the Company makes contributions 
at the rate of 38%. Certain members (including Lord Wolfson) whose accrued or projected pension fund value exceeds their personal lifetime 
allowance are provided with benefits through an unfunded, unapproved supplementary pension arrangement. Lord Wolfson contributes towards 
the additional cost of providing these benefits by a payment of 5% on pensionable earnings as at October 2012. Since April 2011, where existing 
members have reached either the annual or lifetime pension contributions limits, the Company has offered those members the choice of leaving 
the DB Plan and either joining the defined contribution scheme (with an enhanced Company contribution) or taking a salary supplement, in both 
cases equal to 10% or 15% of their salary (depending on their existing contributions and benefits).

Further information on the Group’s DB and defined contribution pension arrangements is provided in Note 20 to the financial statements.

154

Directors’ shareholding and share interests (audited information)
Directors’ interests 
Directors’ interests in shares (including those of their connected persons) at the beginning and end of the financial year were as follows:

Lord Wolfson4

Jonathan Bewes

Soumen Das

Tom Hall

Tristia Harrison

Amanda James

Richard Papp

Michael Roney

Jane Shields

Dame Dianne Thompson

Ordinary shares 
2023

2022

Deferred Bonus Shares1
2022

2023

1,441,859

1,265,359

6,938

1,750

1,289

10,000

1,000

44,381

24,732

54,821

53,552

nil

1,750

1,289

nil

1,000

36,806

17,389

44,321

46,209

nil

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

LTIP2

Sharesave3

2023

2022

85,331

88,546

2023

344

2022

344

–

–

–

–

–

–

–

–

51,959

50,369

–

53,917

52,266

–

50,369

52,266

–

–

–

–

–

–

287

139

–

323

–

–

–

–

–

287

139

–

323

–

1.  Full details of the basis of allocation and terms of the deferred bonus are set out on page 157.

2.  The LTIP amounts above are the maximum potential conditional share awards that may vest subject to performance conditions described on page 140.

3.  Executive directors can participate in the Company’s Sharesave scheme (see details on page 142) and the amounts above are the options which will become exercisable at maturity.

4.   The connected persons of Lord Wolfson include The Charles Wolfson Charitable Trust who held 164,058 shares as at 28 January 2023 (2022: nil).

There have been no changes to the directors’ interests in the shares of the Company from the end of the financial year to 28 March 2023.
Share ownership guidelines
The minimum shareholding is 225% of salary for all executive directors. An executive director has up to five years from date of appointment to 
acquire the minimum shareholding. Shares in which the executive director, their spouse/civil partner or minor children have a beneficial interest 
count towards the shareholding.

As at the 2022/23 financial year end, the value of shareholdings of the executives, based on the average share price over the preceding three 
months, was as follows:

Lord Wolfson

Amanda James

Richard Papp

Jane Shields

Date of appointment 
to Board 

February 1997

April 2015

May 2018

July 2013

Shareholding %  
of base salary as  
at Feb 2023

Shareholding 
guidelines achieved

8,268%

472%

271%

587%

Yes

Yes

Yes

Yes

Post-cessation shareholding guidelines also apply to all executive directors. Directors must hold a minimum of 225% of salary for one year post-
cessation. The Committee will have the normal discretion to disapply this in exceptional circumstances. The post-cessation guidelines will apply 
and will be enforced through the retention of any (after-tax) shares vesting in respect of 2020 LTIP grants onwards into an escrow account until an 
amount equal to 225% of salary is held.

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155

 
 
 
REMUNERATION REPORT

The table below shows share awards held by directors and movements during the year. LTIPs are conditional share awards and Sharesaves are 
options. All awards are subject to performance conditions except for Sharesave options. LTIP awards granted to executive directors which vest must 
be taken in shares and the net shares (after payment of tax and NIC) must be held for a minimum period of two further years.

Maximum 
receivable 
at start of 
financial 
year

Dividend 
accrual 
shares 
awarded in 
the year

Shares 
vested/ 
exercised 
in the  
year

Awarded 
during 
the year

Maximum 
receivable 
at end of 
financial 
year

Calculated 
 price 
at award  
date1 
£

Option/
award  
price 
£

Market price 
on date 
of vesting/ 
exercise
£

Lapsed

16,727
14,314
11,955
20,757
13,178
11,615
–
–
88,546
–
344

10,185
8,716
7,280
12,639
8,024
7,073
–
–
53,917
249
38
287

9,873
8,449
7,057
12,252
7,779
6,856
–
–
52,266
139

–
–
–
–
–
–
12,245
15,581

6,9384
–

–
–
–
–
–
–
7,456
9,487

–
–

–
–
–
–
–
–
7,228
9,197

867
577
–
–
–
–
–
–

–
–

527
351
–
–
–
–
–
–

–
–

 510
341
–
–
–
–
–
–

14,249
9,452
–
–
–
–
–
–

–
–

8,675
5,755
–
–
–
–
–
–

–
–

8,409
5,579
–
–
–
–
–
–

3,345
5,439
–
–
–
–
–
–

–
–

2,037
3,312
–
–
–
–
–
–

–
–

1,974
3,211
–
–
–
–
–
–

–

–

–

–

–
–
11,955
20,757
13,178
11,615
12,245
15,581
85,331
6,938
344

–
–
7,280
12,639
8,024
7,073
7,456
9,487
51,959
249
38
287

–
–
7,057
12,252
7,779
6,856
7,228
9,197
50,369
139

Vesting date/ 
exercisable dates2

Jan 2022
Jul 20223
Jan 20233
Jul 2023
Jan 2024
Jul 2024
Jan 2025
Jul 2025

nil
nil
nil
nil
nil
nil
nil
nil

63.06
48.36
–
–
–
–
–
–

nil
43.48

–
 Apr 2024
– Dec 2023– Jun 2024

nil
nil
nil
nil
nil
nil
nil
nil

63.06
48.36
–
–
–
–
–
–

Jan 2022
Jul 20223
Jan 20233
Jul 2023
Jan 2024
Jul 2024
Jan 2025
Jul 2025

48.11
56.22
68.49
49.31
70.32
79.78
79.46
62.45

59.36
–

48.11
56.22
68.49
49.31
70.32
79.78
79.46
62.45

–
–

43.48
64.53

– Dec 2023– Jun 2024
– Dec 2024– Jun 2025

48.11
56.22
68.49
49.31
70.32
79.78
79.46
62.45

nil
nil
nil
nil
nil
nil
nil
nil

63.06
48.36
–
–
–
–
–
–

Jan 2022
Jul 20223
Jan 20233
Jul 2023
Jan 2024
Jul 2024
Jan 2025
Jul 2025

–

64.53

– Dec 2024– Jun 2025

Lord Wolfson
LTIP

Date of award

Mar 2019
Sept 2019
Mar 2020
Sept 2020
Apr 2021
Sept 2021
Mar 2022
Sept 2022

Deferred bonus Apr 2022
Oct 2018
Sharesave
Amanda James
LTIP

Mar 2019
Sept 2019
Mar 2020
Sept 2020
Apr 2021
Sept 2021
Mar 2022
Sept 2022

Sharesave

Richard Papp
LTIP

Oct 2018
Oct 2021

Mar 2019
Sept 2019
Mar 2020
Sept 2020
Apr 2021
Sept 2021
Mar 2022
Sept 2022

Sharesave

Oct 2021

156

 
 
Jane Shields
LTIP

Sharesave

Maximum 
receivable 
at start of 
financial 
year

Dividend 
accrual 
shares 
awarded in 
the year

Shares 
vested/ 
exercised 
in the  
year

Awarded 
during 
the year

9,873
8,449
7,057
12,252
7,779
6,856
–
–
52,266
282
41
323

–
–
–
–
–
–
7,228
9,197

–
–

510
341
–
–
–
–
–
–

–
–

8,409
5,579
–
–
–
–
–
–

–
–

Lapsed

1,974
3,211
–
–
–
–
–
–

–
–

Date of award

Mar 2019
Sept 2019
Mar 2020
Sept 2020
Apr 2021
Sept 2021
Mar 2022
Sept 2022

Oct 2018
Oct 2021

–
–
7,057
12,252
7,779
6,856
7,228
9,197
50,369
282
41
323

Maximum 
receivable 
at end of 
financial 
year

Calculated 
 price 
at award  
date1 
£

Option/
award  
price 
£

Market price 
on date 
of vesting/ 
exercise
£

48.11
56.22
68.49
49.31
70.32
79.78
79.46
62.45

nil
nil
nil
nil
nil
nil
nil
nil

63.06
48.36
–
–
–
–
–
–

Vesting date/ 
exercisable dates2

Jan 2022
Jul 20223
Jan 20233
Jul 2023
Jan 2024
Jul 2024
Jan 2025
Jul 2025

–
–

43.48
64.53

– Dec 2023– Jun 2024
– Dec 2026– Jun 2027

1.  The calculated LTIP price at award date is NEXT’s average share price over the three months prior to the start of the performance period.
2.  For LTIP awards, the date in this column is the end of the three year performance period. Actual vesting will be the date on which the Committee determines whether any performance 

conditions have been satisfied, or shortly thereafter.

3.  See page 153 for details of the performance conditions and vesting levels applicable to the LTIP schemes with performance periods ending in the financial year 2022/23. For grants vesting 
from September 2020, the award may be increased to reflect dividends paid over the period to vesting (assuming reinvestment at the prevailing share price) with such shares added 
on vesting.

4.  The face value of the deferred bonus award to Lord Wolfson equated to £411k, being the portion of his annual bonus for the year to January 2022 in excess of 100% of base salary. 

The share price used to determine the award was the closing NEXT plc share price on 26 April 2022, which was the date the cash element of the bonus was paid.

The  aggregate  gains  of  directors  arising  from  the  LTIP  conditional  share  awards  that  vested  in  the  2022/23  year  totalled  £3,781,000 
(2021/22: £6,330,000 which included gains from Sharesave exercises). At the end of the year there were no options that had vested but not yet 
been exercised.

Scheme interests awarded during the financial year ended January 2023  
(audited information)

LTIP

Face value

In  respect  of  the  LTIP  conditional  share  awards  granted  during  the  year  2022/23,  the  maximum  “face  value”  of  awards  (i.e. 
the maximum number of shares that would vest if all performance measures are met, multiplied by the average share price used to 
determine the award) is summarised below. Awards are granted twice a year at 112.5% of base salary.

Lord Wolfson
Amanda James
Richard Papp
Jane Shields

Mar 2022 
£000 
973
592
574
574

Sept 2022 
£000
973
592
574
574

Total  
£000
1,946
1,184
1,148
1,148

Vesting if minimum 
performance achieved

20% of the entitlement will be earned for relative TSR at median. Full vesting requires relative TSR in the upper quintile.

Performance period

March 2022 grant: three years to January 2025. 

September 2022 grant: three years to July 2025.

Performance measures

The LTIP performance measures are detailed on page 140. The companies in the TSR comparator group for awards granted during the 
financial year are in the table on page 158.

Dividend roll-up

The award may be increased to reflect dividends paid over the period to vesting (assuming reinvestment at the prevailing share price).

Deferred bonus
In addition to the scheme interests detailed above, any annual bonus in excess of 100% of base salary payable to the Chief Executive is payable 
in shares, deferred for a period of two years and subject to forfeiture if he voluntarily resigns prior to the end of that period. The award may 
be increased to reflect dividends paid over the period to vesting (assuming reinvestment at the prevailing share price) with such shares added 
on vesting.

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REMUNERATION REPORT

Performance targets for outstanding LTIP awards (audited information)
Details of the comparator groups for the LTIP three year performance periods commencing August 2019 are shown below.

Comparator Group Companies

Aug 19

Feb 20

Aug 20

Feb 21

Aug 21

Feb 22

Aug 22

Performance period commencing:

AO World

ASOS

B&M European Value Retail

Boohoo

Burberry

Currys

DFS

Dr Martens

Dunelm

Halfords

J Sainsbury

JD Sports Fashion

Kingfisher

Marks and Spencer

Morrisons¹

Mothercare

N Brown

Pets at Home

Superdry

Studio Retail Group²

Ted Baker³

Tesco

Watches of Switzerland

WH Smith

X

X

X

X

X

X

X

X

X

X

X¹

X

X

X

X¹

X

X

X

X

X

X

X

X

X

X³

X

X

X

X

X³

X

X

X

X

X

1.  Morrisons was delisted in October 2021. Following our established practice, it was removed from the comparator group for awards where less than 18 months of the performance period 

had elapsed (i.e. performance periods commencing August 2020 and February 2021).

2.  Studio Retail Group went into administration in February 2022, for all in-flight schemes its TSR will be set to -100%.
  3.  Ted Baker was delisted in October 2022. Following our established practice, it was removed from the comparator group for awards where less than 18 months of the performance period 

had elapsed (i.e. performance periods commencing August 2021 and February 2022). 

Payments to past directors (audited information)
There were no payments made to past directors during the 2022/23 financial year.

Payments for loss of office (audited information)
There were no payments made to any director in respect of loss of office during the 2022/23 financial year.

158

Performance and CEO remuneration comparison
Performance graph
The graph below illustrates the TSR performance of the Company when compared with the FTSE All Share and FTSE General Retailers indices. 
These have been selected to illustrate the Company’s total shareholder return performance against a wide UK index and a sector specific index 
over the ten year period ended January 2023. 

NEXT plc performance chart 2013 to 2023 Total Shareholder Return

300

260

220

180

140

100

60

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

NEXT

FTSE All Share

FTSE General Retailers

Re-based to 25 January 2013 = 100

Analysis of Chief Executive’s pay over 10 years
The table below sets out the remuneration for Lord Wolfson who has been the Chief Executive throughout this period.

Financial year 
to January

Single figure of total 
remuneration £000

Annual bonus pay-out 
against maximum  
opportunity1

LTIP pay-out against  
maximum opportunity

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

4,646

4,660

4,295

1,831

1,153

1,327

2,639

3,582

4,148

2,507

100% Two semi-annual awards vested at 100% each and 
total value capped at £2.5m
100% Two semi-annual awards vested at 100% each and 
total value capped at £2.5m
Two semi-annual awards vested at 76% and 77%

45%

0%

0%

13%3

Two semi-annual awards vested at 61% and 20%

Two semi-annual awards vested at nil

Two semi-annual awards vested at 20% and nil

29% Two semi-annual awards vested at 67% and 100%

0% Two semi-annual awards vested at 90% and 100%

100%

Two semi-annual awards vested at 83% and 80%

54%

Two semi-annual awards vested at 62% and 30%

SMP pay-out against 
maximum opportunity
Entitlement waived2

Did not participate in 
2012–15 SMP
100%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

1.  The maximum bonus for the Chief Executive is 150% of salary.

2.  Lord Wolfson waived his entitlement to SMP awards in this year. Had he not done so, his total remuneration would have been £8,947k for the financial year to January 2014. 

3.  Lord Wolfson waived his entitlement to a portion of his annual bonus. Had he not done so, his bonus pay-out against maximum opportunity would have been 40% and his total 

remuneration would have been £1,642k for the financial year to January 2019.

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REMUNERATION REPORT

Annual change in remuneration of each director compared to employees
The table below shows the year on year percentage changes in the directors’ remuneration (i.e. salary, taxable benefits and annual bonus) over 
the last three years compared with the percentage changes in the average of each of those components of pay for Group employees in the 
UK and Eire. This group has been selected because we believe it is the most appropriate comparator group and represents 85% of the Group’s 
workforce. The Company has chosen to voluntarily disclose this information, given that NEXT plc employs only the directors, not others in our group 
of companies.

Executive directors
Lord Wolfson
Amanda James
Richard Papp
Jane Shields
Non-executive directors
Michael Roney
Jonathan Bewes2
Soumen Das3 5
Tom Hall4 5
Tristia Harrison
Dame Dianne Thompson
UK/Eire Employees (average per FTE)

2022/23

5%
5%
5%
5%

5%
28%
18%
33%
18%
18%
8%

Base salary

2021/22 2020/211 2022/23

2020/21 2022/23

Taxable benefits
2021/22

6%
6%
6%
6%

6%
18%
n/a
21%
6%
6%
5%

-3%
-3%
-3%
-3%

-3%
-3%
n/a
n/a
-3%
-3%
2%

-1%
5%
1%
14%

–
–
–
–
–
–
-7%

26%
–
–
-78%

–
–
–
–
–
–
-10%

-13%
-8%
–
–

–
–
–
–
–
–
4%

-43%
-43%
-43%
-43%

–
–
–
–
–
–
-51%

Bonus
2021/22

2020/21

100%
100%
100%
100%

–
–
–
–
–
–
510%

-100%
-100%
-100%
-100%

–
–
–
–
–
–
-73%

1.  The directors took a 20 per cent voluntary reduction in salary/fees during the initial lockdown period between April and June 2020.

2.  Jonathan Bewes was appointed as Senior Independent Director during 2021/22.

3.  Soumen Das was appointed to the Board as a non-executive director on 1 September 2021.

4.  Tom Hall was appointed Remuneration Committee Chairman during 2021/22.

5.  The 2021/22 percentage changes in base salary for Tom Hall and Soumen Das are calculated on an annualised basis. 

Pay ratios 
Set out below are ratios which compare the total remuneration of Lord Wolfson (as included in the single total figure of remuneration table on  
page 152) to the remuneration of the 25th, 50th and 75th percentile of our UK employees. The disclosure will build up over time to cover a 
rolling ten year period. We expect the pay ratio to vary from year to year, driven largely by the variable pay outcome for Lord Wolfson, which will 
significantly outweigh any other changes in pay.

Year
2022/23
2021/22
2020/21
2019/20

Method
Option B
Option B
Option B
Option B

25th percentile  
pay ratio
126:1
265:1
203:1
151:1

50th percentile  
(median) pay ratio
113:1
232:1
188:1
148:1

75th percentile  
pay ratio
79:1
190:1
168:1
106:1

We have used Option B in the legislation to calculate the full-time equivalent remuneration for the 25th, 50th and 75th percentile UK employees, 
leveraging the analysis completed as part of our most recent UK gender pay gap reporting as at 5 April 2022. As we have a very significant employee 
base, it was felt to be overly complicated to prepare single figure calculations for each individual. Having identified the employees at these three 
percentiles using the gender pay gap data, we have then used base contract salaries and grossed these up to the full-time equivalents to which 
we have added actual benefits, bonus, long term incentives and pension (if applicable) of the UK employees falling at these three percentiles. 
The Committee has considered the methodology and is confident the employees identified are reasonably representative since the structure of 
their remuneration arrangements is in line with that of the majority of the UK workforce. We consider that these ratios are broadly appropriate in 
the context of comparison with other retailers.

160

The base salary and total remuneration received during the financial year by the indicative employees on a full-time equivalent basis used in the 
above analysis are set out below:

Base salary
Total remuneration

25th percentile
£19,822
£19,852

50th percentile (median)
£21,070
£22,190

75th percentile
£26,562
£31,795

The ratios disclosed above are affected by the following factors:

•  Of our UK workforce of 38,000, around 90% work in our retail stores, customer contact centres and warehouses where, in line with the retail 
sector more generally, rates of pay will not be as high as management grades and those employees based at our Head Office in more technical 
roles. The three indicative employees used in the calculations are either retail sales consultants or warehouse operatives.

•  The decrease in the pay ratios in 2022/23 as compared to 2021/22 is largely attributable to the decrease in the amount of variable remuneration 
received by Lord Wolfson, who has received shares relating to vesting of two LTIPs in the year. NEXT’s share price affects the value of these 
incentive plans whereas typically incentive plans provided to our non-management employees are unaffected by our share price movements.

Relative importance of spend on pay
The table below shows the total remuneration paid to or receivable by all employees in the Group together with other significant distributions and 
payments (i.e. for share buybacks and dividends). 

2022/23
2021/22
% change

Total wages and salaries
£771.3m
£703.2m
9.7%

Buybacks
£224.0m
£13.1m
1,609.9%

Dividends
£237.4m
£344.5m
-31.1%

Dilution of share capital by employee share plans
The Company monitors and complies with dilution limits in its various share scheme rules and has not issued new or treasury shares in satisfaction 
of share schemes in the last 10 years. Share-based incentives are in most cases satisfied from shares purchased and held by the ESOT (refer to Note 
25 to the financial statements). 

Consideration of matters relating to directors’ remuneration
Remuneration Committee
During the year, the Committee comprised the following independent non-executive directors:

Member

Tom Hall (Committee Chairman)

Jonathan Bewes 

Soumen Das 

Tristia Harrison 

Michael Roney 

Dame Dianne Thompson

Attendance at Committee meetings is shown on page 121.

Role and work of Remuneration Committee
The Committee determines the remuneration of the Group’s Chairman and executive directors, and approves that of senior executives (consistent 
with the Code). It is also responsible for determining the targets for performance-related pay schemes, approves any award of the Company’s 
shares under share option or incentive schemes to employees, and oversees any major changes in employee benefit structures. The Committee 
members have no conflicts of interest arising from cross-directorships and no director is permitted to be involved in any decisions as to his or her 
own remuneration. The remuneration of non-executive directors is decided by the Chairman and executive directors of the Board. The Committee’s 
terms of reference are available on our corporate website nextplc.co.uk or on request from the Company Secretary.

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161

 
 
 
REMUNERATION REPORT

Assistance to the Committee
During  the  period,  the  Committee  received  input  from  the  Chief  Executive  and  the  Group  Finance  Director.  The  Committee  engaged  FIT 
Remuneration Consultants LLP and FIT Remuneration Implementation LLP (together FIT) to provide independent external advice, including updates 
on legislative requirements, best practice, and other matters of a technical nature and related to share plans. FIT have no other connection with the 
Company. Deloitte LLP provided independent verification services of total shareholder returns for NEXT and the comparator group of companies 
under the LTIP. Deloitte provides other consultancy services to the Group on an ad hoc basis. FIT and Deloitte were appointed by the Committee 
based on their expertise in the relevant areas of interest.

During the year FIT was paid circa £57k and Deloitte was paid circa £5k for the services described above, charged at their standard hourly rates. 
Both are members of the Remuneration Consultants Group, the body that oversees the Code of Conduct in relation to executive remuneration 
consulting in the UK and have confirmed to us that they adhere to its Code. Based on the nature of the advice, and the relatively modest fees, the 
Committee was satisfied that the advice received was objective and independent.

Voting outcomes at General Meetings

AGM
2020

Votes for
92,690,078

%  
for
91.8

Votes 
against
8,252,433

%  
against
8.2

Total 
votes cast
100,942,511

% of shares 
on register
75.9

Votes 
withheld
393,732

2022

92,593,169

92.5

7,515,888

7.5

100,109,057

76.4

16,254

To approve the Remuneration Policy

To approve the 2021/22 
Remuneration Report

On behalf of the Board

Tom Hall
Chairman of the Remuneration Committee

29 March 2023

162

DIRECTORS’ REPORT

Information contained in the 
Strategic Report 
As  permitted  by  section  414C  of  the  Companies  Act  2006,  certain 
information required to be included in the Directors’ Report has been 
included in the Strategic Report. Specifically, this relates to:

• 

Information  in  respect  of  employee  matters  (including  actions 
taken  to  introduce,  maintain  or  develop  arrangements  aimed 
at  employees,  details  on  how  the  directors  have  engaged  with 
employees and had regard to employee interests, our approach to 
investing in and rewarding the workforce, employee diversity and 
the  employment,  training  and  advancement  of  disabled  persons) 
(see page 98).

•  Likely future developments.

•  Risk management (see pages 74 to 82).

•  Details on how the directors have had regard to the need to foster 

business relationships with stakeholders (see page 107).

•  Greenhouse gas emissions (see page 86 for our Streamlined Energy 
and  Carbon  Reporting  (SECR)  disclosures  and  page  88  for  our 
GHG Emissions).

Financial instruments
Information on financial instruments and the use of derivatives is given 
in Notes 26 to 29 to the financial statements.

Annual General Meeting 
The 2023 Annual General Meeting (AGM) of NEXT plc will be held at 
Leicester Marriott Hotel, Smith Way, Grove Park, Leicester LE19 1SW 
on Thursday 18 May 2023 at 9.30 am. The Notice of Annual General 
Meeting, which includes the business to be transacted at the meeting, 
is set out from page 249.

Dividends
Information  regarding  dividends  during  2022/23  is  provided  in  the 
Strategic Report on page 60.

The Trustee of the NEXT ESOT has waived dividends paid in the year on 
the shares held by it. Please refer to Note 25 to the financial statements 
for further information.

Share capital and major shareholders
Details of the Company’s share capital are shown in Note 22 to the financial statements.

The Company was authorised by its shareholders at the 2022 AGM to purchase its own shares. During the financial year the Company purchased 
and cancelled 3,508,417 ordinary shares with a nominal value of 10 pence each (none of which were purchased off-market), at a cost of £224m 
and representing 2.64% of its issued share capital at the start of the year.

At the financial year end 28 January 2023, the Company had 129,263,359 shares in issue. Subsequent to the end of the financial year the Company 
purchased for cancellation 526,099 of its own shares at a cost of £36.2m and as at 28 March 2023 the number of shares in issue was 128,737,260.

As at 28 January 2023, the Company had been notified under the Disclosure and Transparency Rules (DTR 5) of the following notifiable interests 
in the Company’s issued share capital. The information provided below was correct at the date of notification. These holdings are likely to have 
changed since the Company was notified; however, notification of any change is not required until the next notifiable threshold is crossed. 

FMR LLC (Fidelity)
BlackRock, Inc.
Invesco Limited
NEXT plc Employee Share Option Trust 
Norges Bank

Notifications received as at 28 January 2023

No. of voting  
rights at date of 
notification
12,924,297
12,691,696
7,008,384
6,592,270
3,862,059

% of voting rights at 
date of notification
9.99
9.68
5.42
5.10
2.99

Nature of  
holding
Indirect interest
Indirect interest
Indirect interest
Direct interest
Direct interest

Date of  
notification
21 July 2022
17 May 2022
13 October 2022
21 October 2022
21 October 2022

The following notifications were received after 28 January 2023 up to 28 March 2023.

NEXT plc Employee Share Option Trust
FMR LLC (Fidelity)

No. of voting  
rights at date of 
notification
6,415,949
12,924,005

% of voting rights at 
date of notification
4.96
10.01

Nature of  
holding
Direct interest
Indirect interest

Date of  
notification
7 February 2023
15 February 2023

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DIRECTORS’ REPORT

Additional information
Shareholder and voting rights
All members who hold ordinary shares are entitled to attend and vote 
at the AGM. Voting on all resolutions at the 2023 AGM will be by way 
of a poll. On a poll, every member present in person or by proxy has 
one vote for every ordinary share held or represented. The Notice of 
Meeting specifies the deadlines for exercising voting rights.

The Company is not aware of any agreements between shareholders 
that may result in restrictions on the transfer of securities and voting 
rights. There are no restrictions on the transfer of ordinary shares in 
the  Company  other  than  certain  restrictions  imposed  by  laws  and 
regulations  (such  as  insider  trading  laws  and  market  requirements 
relating  to  closed  periods)  and  requirements  of  internal  rules  and 
procedures whereby directors and certain employees of the Company 
require prior approval to deal in the Company’s securities.

The Company’s Articles may only be amended by a special resolution 
at a General Meeting. Directors are elected or re-elected by ordinary 
resolution at a General Meeting; the Board may appoint a director but 
anyone  so  appointed  must  be  elected  by  ordinary  resolution  at  the 
next  General  Meeting.  Under  the  Articles,  directors  retire  and  may 
offer  themselves  for  re-election  at  a  general  meeting  at  least  every 
three years. However, in line with the provisions of the UK Corporate 
Governance Code, all directors stand for re-election annually.

Change of control
The  Company  is  not  party  to  any  significant  agreements  which  take 
effect,  alter  or  terminate  solely  upon  a  change  of  control  of  the 
Company. However, in the event of a change of control of the Company 
or NEXT Group plc, NEXT Group plc’s medium term borrowing facilities 
will  be subject to early repayment  in full  if a majority of  the lending 
banks  give  written  notice,  or  in  part  if  a  lending  bank  gives  written 
notice following a change of control. In addition, the holders of NEXT 

The following disclosures are required under Listing Rule 9.8.4 R: 

Group plc’s corporate bonds will be entitled to call for redemption of the 
bonds by NEXT Group plc or the Company as guarantor at their nominal 
value together with accrued interest in the following circumstances: 

•  Should a change of control cause a downgrading in the credit rating 
of  the  corporate  bonds  to  sub-investment  grade  and  this  is  not 
rectified within 120 days after the change of control, or

• 

• 

If already sub-investment grade, a further credit rating downgrade 
occurs and this is not rectified within 120 days after the change of 
control, or

If the bonds at the time of the change of control have no credit rating 
and no investment grade rating is assigned within 90 days after the 
change in control.

The  Company’s  share  option  plans  and  its  Long  Term  Incentive  Plan 
contain provisions regarding a change of control. Outstanding options 
and awards may vest on a change of control, subject to the satisfaction 
of any relevant performance conditions.

Directors’ service contracts are terminable by the Company on giving 
one year’s notice. There are no agreements between the Company and 
its  directors  or  employees  providing  for  additional  compensation  for 
loss of office or employment (whether through resignation, redundancy 
or otherwise) that occurs because of a takeover bid. 

Branches 
NEXT,  through  various  subsidiaries,  has  established  branches  in  a 
number of different countries in which the business operates.

Corporate governance
The corporate governance statement as required by the UK Financial 
Conduct Authority’s Disclosure Guidance and Transparency Rules (DTR 
7.2.6)  comprises  the  Additional  Information  section  of  this  Directors’ 
Report  and  the  Corporate  Governance  statement  included  in  this 
Annual Report.

Publication of unaudited 
financial information
Shareholder waivers of dividends

On 4 January 2023, NEXT published a Profit Before Tax (PBT) guidance forecast for the year to 
January 2023 of £860m. Actual PBT for the period was £869.3m.
The NEXT Employee Share Ownership Trust typically waives its rights to receive dividends during 
the year. 

No further LR 9.8.4 disclosures are required. 

In the case of each director in office at the date the Directors’ Report is approved:

•  So far as the director is aware, there is no relevant audit information of which the Group and Parent Company’s auditors are unaware; and

•  They have taken all the steps that they ought to have taken as a director in order to make themselves aware of any relevant audit information 

and to establish that the Group and Parent Company’s auditors are aware of that information.

This Directors’ Report, comprising pages 114 to 164, has been approved by the Board and is signed on its behalf by

Amanda James
Group Finance Director

29 March 2023

164

INDEPENDENT AUDITORS’ REPORT  
 TO THE MEMBERS OF NEXT PLC 

Report on the audit of the financial statements
Opinion
In our opinion:

•  NEXT plc’s group financial statements and parent company financial statements (the “financial statements”) give a true and fair view of the state 
of the group’s and of the parent company’s affairs as at 28 January 2023 and of the group’s profit and the group’s cash flows for the 52 week 
period then ended;

•  the group financial statements have been properly prepared in accordance with UK-adopted international accounting standards as applied in 

accordance with the provisions of the Companies Act 2006;

•  the parent company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted Accounting 

Practice (United Kingdom Accounting Standards, including FRS 101 “Reduced Disclosure Framework”, and applicable law); and

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements, included within the Annual Report & Accounts (the “Annual Report”), which comprise: consolidated and 
parent company balance sheets as at 28 January 2023; the consolidated income statement, the consolidated statement of comprehensive income, 
the consolidated and parent company statements of changes in equity and the consolidated cash flow statement for the period then ended; the 
group accounting policies; and the notes to the financial statements.

Our opinion is consistent with our reporting to the Audit Committee.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities under 
ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial statements section of our report. We believe that the 
audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence
We remained independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the 
UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest entities, and we have fulfilled our other ethical responsibilities 
in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were not provided.

Other than those disclosed in note 3 to the consolidated financial statements, we have provided no non-audit services to the parent company or 
its controlled undertakings in the period under audit.

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165

 
 
 
INDEPENDENT AUDITORS’ REPORT  
 TO THE MEMBERS OF NEXT PLC 

Our audit approach
Overview

•  We  conducted  an  audit  of  the  complete  financial  information  of  one  financially  significant  component  as  well  as  one  other  component. 
Audit scope 
•  The financially significant component was audited by the UK group engagement team with the remaining component subject to an audit of the 

Targeted specified procedures were performed over a further component.

complete financial information audited by an overseas component team located in Hong Kong.

• 

In addition, the group engagement team performed audit procedures over centralised functions including the group consolidation, financial 
statement disclosures and areas of estimate / judgement including goodwill, intangible assets, business combinations, leases, taxation, treasury, 
post-retirement benefits and equity accounted investments.

•  The components on which full scope audits, targeted specified procedures and centralised work was performed accounted for 87% of revenue, 

86% of profit before tax and 94% of total assets.

•  The application of key judgements and assumptions in relation to applying expected credit loss (ECL) provisioning on customer receivables 
Key audit matters
•  Net realisable valuation of inventories (group)

(group)

• 

Impairment of right-of-use assets and property, plant and equipment associated with Retail stores (group)

•  Accounting for the Reiss and Joules investments (group)

•  Defined benefit pension assumptions (group)

•  Recoverability of investments (parent company)

•  Overall group materiality: £43,500,000 (2022: £41,000,000) based on 5% of profit before tax.
Materiality
•  Overall parent company materiality: £26,700,000 (2022: £26,500,000) based on 1% of total assets.

•  Performance materiality: £32,625,000 (2022: £30,750,000) (group) and £20,000,000 (2022: £19,875,000) (parent company).

The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial statements.

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the financial statements 
of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by the 
auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the 
efforts of the engagement team. These matters, and any comments we make on the results of our procedures thereon, were addressed in the 
context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on 
these matters.

This is not a complete list of all risks identified by our audit.

Accounting for sale and leaseback transactions, which was a key audit matter last year, is no longer included because the complexities of the 
transaction were specific to the prior year. Otherwise, the key audit matters below are consistent with last year.

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Key audit matter

How our audit addressed the key audit matter

The application of key judgements and assumptions in  
relation to applying expected credit loss (ECL) provisioning  
Group
on customer receivables
Refer to the audit committee report, the major sources of estimation uncertainty 
and judgement within the group accounting policies and note 13 for customer and 
other receivables.

As  at  28  January  2023,  the  group  has  gross  customer  receivables  of  £1,457m 
(Jan-22:  £1,352m),  with  ECL  provisions  of  £201.9m  held  against  them 
(Jan-22: £190.8m). 

The  determination  of  ECL  provisions  is  inherently  judgemental  and  involves 
setting assumptions using forward looking information reflecting the group’s view 
of  potential  future  economic  events.  This  can  give  rise  to  increased  estimation 
uncertainty, which is compounded by the inflationary and interest rate environment 
in the UK and therefore affordability.

Having  assessed  the  economic  outlook  and  the  limitations  of  any  provisioning 
model to fully reflect inherent risk in the current economic environment, the group 
holds an affordability post-model adjustment of £24.4m.  This adjustment applies 
an increased level of provision coverage to those customers identified as being at 
the greatest risk of going into default due to the rising cost of living. 

We  consider  the  following  elements  of  the  determination  of  modelled  ECL  for 
customer receivables to be significant:

•  The  application  of  forward-looking  unemployment  assumptions  used  in  the 

models and the weightings assigned to those scenarios; and

•  The  completeness  and  appropriateness  of  post-model  adjustments  that  are 
recorded  to  take  into  account  latent  risks  and  known  model  limitations,  in 
particular those addressing the risk associated with customer affordability.

Group
Net realisable valuation of inventories 
Refer to the audit committee report and the other areas of estimation uncertainty 
and judgement within the group accounting policies. 

The valuation of inventory involves judgement in the recording of provisions for 
shrinkage, obsolescence and inventory that may have a lower net realisable value 
than cost.

Management have calculated the provision using a top down model, using their 
knowledge of the following: 

 – the forecast sell through rates of current and prior season inventory to determine 

inventory expected to be sold via clearance channels;

 – the forecast cash recovery rates on inventory sold via clearance channels; and

 – expectations of future customer behaviour and the wider economic impact.

With the support of our financial services and credit risk modelling specialists 
and our economics experts, we performed the following procedures:

We  understood  and  critically  assessed  the  appropriateness  of  the  ECL 
accounting  policy,  model  methodologies,  and  mathematical  accuracy  of  the 
models used by management.  

We tested model performance by replicating, on a sample basis, key model 
components and comparing actual outcomes with those previously predicted 
by the models.

We assessed the reasonableness and likelihood of the forward looking economic 
assumptions and weightings assigned to the scenarios using a benchmarking 
tool developed by our economic experts. We assessed their reasonableness 
against known or likely economic, political and other relevant events.

The severity and magnitude of the unemployment forecasts were compared to 
external forecasts and data from historical economic downturns.

Based on our knowledge and understanding of the limitations in management’s 
models  and  emerging  industry  risks,  we  evaluated  the  appropriateness  and 
completeness of the post model adjustments proposed by management. 

We  tested  the  £24.4m  customer  affordability  post-model  adjustment  by 
critically  assessing  the  methodology  applied  and  testing  the  underlying 
assumptions  used  in  the  calculation  to  supporting  evidence.  We  also 
independently quantified and sensitised a customer affordability post-model 
adjustment, based on our own view of latent and inherent credit risk. 

We  tested  the  ECL  disclosures  made  by  management  to  assess  compliance 
with accounting standards. 

We found the application of key judgements and assumptions relating to the 
ECL provision to be consistent with the evidence obtained.

We  validated  the  integrity  of  the  provision  model  and  inputs  and  ensured 
that  it  was  using  the  underlying  data  correctly  and  calculating  provision 
amounts accurately. 

We examined inventory write-offs in the financial period to ensure they are 
consistent with the key assumptions used in the inventory provision model at 
the year end.

We recalculated the provision based on coverage levels seen in previous years, 
including pre-COVID and benchmarked against other retailers. 

We challenged management on the inclusion of specific judgemental parts of 
the provisions, in excess of calculations from recent historical data models, in 
response to expected consumer behaviour changes.

We  have  performed  sensitivity  analysis  over  key  judgements  taken  by 
management  and  assessed  the  impact  of  this  sensitivity  analysis  on  the 
provision value. 

We  found  that  the  provisions  recorded  were  consistent  with  the 
evidence obtained.

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INDEPENDENT AUDITORS’ REPORT  
 TO THE MEMBERS OF NEXT PLC 

Key audit matter

How our audit addressed the key audit matter

Impairment of right-of-use assets and property, plant and 
Group
equipment associated with Retail stores 
Refer to the audit committee report, the other areas of estimation uncertainty and 
judgement within the group accounting policies and note 3 for operating profit.

In accordance with IAS 36 (impairment of assets), the group is required to assess 
the recoverability of right-of-use assets and property, plant and equipment where 
there are indicators of impairment. The group is also required to assess whether 
there are any indicators that an impairment loss recognised in prior periods may 
have reversed.

For the purposes of impairment assessments, management determines each store 
to be a cash generating unit (“CGU”).

The  group  has  identified  certain  CGUs  which  were  impaired  in  previous  periods 
and have indicators of impairment reversal. A net impairment reversal of £37.6m 
was recognised as a result of improved cash flow forecasts compared to the prior 
period. Impairment indicators have only been identified in a small number of CGUs.

Group
Accounting for the Reiss and Joules investments  
Refer to the audit committee report, the major sources of estimation uncertainty 
and judgement within the group accounting policies, note 12 for associates, joint 
ventures and other investments and note 32 for acquisition of subsidiary.

On 28 February 2022, NEXT exercised its option to acquire a further 26% indirect 
interest in Reiss Limited (“Reiss”) which increased its overall interest to a 51% equity 
stake.  Whilst  NEXT  owns  a  majority  equity  interest,  the  shareholder  agreement 
includes a series of matters which give rights to minority shareholders (“reserved 
matters”). The extent of these reserved matters resulted in NEXT concluding that 
it does not have the power to direct the relevant activities of Reiss and so does not 
have control over Reiss. Reiss has therefore been accounted for as a Joint Venture 
rather than a subsidiary.

On  1  December  2022,  NEXT  acquired  74%  of  the  trade  and  assets  of  Joules. 
A shareholder agreement was also entered into with the other equity investors, 
including  certain  reserved  matters.  NEXT  has  determined  that  these  reserved 
matters  do  not  impact  NEXT’s  power  to  direct  the  relevant  activities  of  Joules. 
NEXT has concluded that it has control over Joules and it has been accounted for as 
a subsidiary and as a business combination in the financial year.

We assessed management’s determination that each store is a CGU and found 
this to be appropriate.

We evaluated management’s methodology when assessing which CGUs either 
have an impairment or an impairment reversal indicator with reference to the 
requirements of IAS 36. 

In addition to this work, we formed an independent expectation of whether 
impairment or impairment reversal indicators were apparent with reference to:

•  trading results of the Retail segment and individual CGUs; and

•  lease  modifications  which  have  resulted  in  an  increase  in  the  right-of-

use asset.

For CGUs determined to have either an impairment or impairment reversal 
trigger, we tested the calculation of recoverable amount by:

•  ensuring that assets were appropriately allocated to these CGUs;

•  testing the integrity of management’s model, as well as agreeing underlying 

data to source documents; and

•  testing the forecast cash flows and assumptions, noting that these were not 

materially sensitive to reasonable changes.

We  found  that  the  accounting  for  impairment  of  right-of-use  assets  and 
property, plant and equipment was consistent with the evidence obtained.

For  both  the  Reiss  and  Joules  investments,  we  obtained  the  shareholder 
agreement and accounting memorandum prepared by management.

We reviewed the shareholder agreements and verified that management had 
accurately extracted the pertinent information, including the reserved matters, 
in their accounting papers.

With regards to the investment in Reiss, we were satisfied that the reserved 
matters confer sufficient rights to the minority shareholder such that NEXT is 
not able to direct the relevant activities of Reiss and certain operational and 
financial matters require joint agreement from all shareholders. We therefore 
found management’s conclusion that it does not control Reiss to be reasonable. 

With regards to the investment in Joules, we were satisfied that the reserved 
matters do not constrain NEXT in its ability to direct the relevant activities of 
Joules.  We  therefore  found  management’s  conclusion,  that  NEXT  controls 
Joules, to be reasonable. 

We  assessed  the  disclosures  included  in  the  Major  Sources  of  Estimation 
Uncertainty  and  Judgement  section  of  the  Group  Accounting  Policies  and 
found them to be reasonable.

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Key audit matter

How our audit addressed the key audit matter

Group
Defined benefit pension assumptions  
Refer to the audit committee report, the major sources of estimation uncertainty and 
judgement within the group accounting policies and note 20 for pension benefits. 

The defined benefit pension schemes obligation is calculated based on actuarial 
assumptions which are subject to significant estimation uncertainty and are also 
sensitive to changes. 

Parent company
Recoverability of investments 
Refer to note C2 of the parent company financial statements for Investments.

In accordance with IAS 36, the parent company’s investments balance of £2,475.7m 
(Jan-22:  £2,475.7m)  should  be  carried  at  no  more  than  its  recoverable  amount, 
being the higher of fair value less costs to sell and its value in use. 

We used actuarial specialists to review the key actuarial assumptions for the 
Original Plan, the 2013 Plan and the SPA. 

We  found  that  the  assumptions  utilised  by  NEXT  in  the  pension  obligation 
valuation were reasonable and within our expected ranges. We also ensured 
the  sensitivity  analysis  disclosed  in  the  financial  statements  was  consistent 
with the actuarial report.

We  evaluated  whether  there  were  any  indicators  of  an  impairment  trigger 
in  relation  to  the  parent  company’s  investments  balance,  with  specific 
consideration given to the following:

•  the  market  capitalisation  of  the  group,  which  is  significantly  in  excess 
of  the  investments  balance,  noting  that  substantially  all  of  the  market 
capitalisation is considered to be in relation to one indirect subsidiary (NEXT 
Retail Limited) of the parent company;

•  the trading results of NEXT Retail Limited, which are no worse than expected 

and are not expected to be worse in future periods; and

•  any  significant  changes  with  an  adverse  impact  in  relation  to  the 
technological, market, economic or legal environment in which NEXT Retail 
Limited operates, noting that there were no such changes.

We  consider  management’s  conclusion  that  there  are  no  indicators  of 
impairment to be appropriate.

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INDEPENDENT AUDITORS’ REPORT  
 TO THE MEMBERS OF NEXT PLC 

How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements as a 
whole, taking into account the structure of the group and the parent company, the accounting processes and controls, and the industry in which 
they operate.

Our  scoping  is  based  on  the  group’s  consolidation  structure.  We  define  a  component  as  a  single  reporting  unit  which  feeds  into  the  group 
consolidation.  Of  the  group’s  45  components,  we  identified  one  component  which,  in  our  view,  required  an  audit  of  its  complete  financial 
information both due to its size and risk characteristics (forms the majority of the NEXT Retail, NEXT Online and NEXT Finance segments).

In addition, a full scope audit was performed over one other component, Next Sourcing Limited, by an overseas component audit team in Hong 
Kong, although this was not considered to be individually significant either financially or due to risk characteristics. The overseas component audit 
team worked under instruction of the group engagement team and were in regular contact with the group engagement team throughout the audit 
cycle from planning to completion. In particular, the group engagement team held video calls with the component audit team and performed a 
working paper review.

Targeted specified procedures were also performed over one other component which held balances of significance to the group financial statements.

Further, the Group engagement team performed audit procedures over centralised functions including the Group consolidation, financial statement 
disclosures and areas of estimate / judgement including goodwill, intangible assets, business combinations, leases, taxation, treasury, post-retirement 
benefits and equity accounted investments. The Group engagement team also performed analytical procedures on all insignificant components.

The components on which full scope audits, targeted specified procedures and centralised work was performed accounted for 87% of revenue, 
86% of profit before tax and 94% of total assets.

The  parent  company  is  comprised  of  one  reporting  unit  which  was  subject  to  a  full  scope  audit  for  the  purposes  of  the  parent  company 
financial statements.

The impact of climate risk on our audit
As part of our audit we made enquiries of management to understand the process adopted to assess the extent of the potential impact of climate 
risk on the financial statements and to support the disclosures made within the Strategic Report.

Our  risk  assessment  was  based  on  this  enquiry  as  well  as  review  of  NEXT’s  most  recent  corporate  responsibility  reporting  and  climate-
related commitments.

As detailed in the group accounting policies, management considers that the impact of climate risk does not give rise to a material financial 
statement impact.

We evaluated management’s disclosures based on our knowledge of the business, including from our testing of right-of-use assets and property 
plant and equipment, which were considered to be the assets at most risk of the effects of climate change.

We also considered the consistency of the disclosures in relation to climate change (including the disclosures in the Task Force on Climate-related 
Financial Disclosures (TCFD) section) within the Annual Report with the financial statements and our knowledge obtained from our audit.

Our procedures did not identify any material impact in the context of our audit of the financial statements as a whole, or our key audit matters for 
the year ended 28 January 2023.

Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together 
with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the 
individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on the 
financial statements as a whole.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall materiality

How we determined it

Rationale for benchmark applied

Financial statements – Group

Financial statements – Parent Company

£43,500,000 (2022: £41,000,000).

£26,700,000 (2022: £26,500,000).

5% of profit before tax

1% of total assets

Profit  before  tax  is  the  primary  measure  used  by 
the  shareholders  in  assessing  the  performance 
is  a  generally  accepted 
of  the  group  and 
auditing benchmark.

The  parent 
trade  and 
company  does  not 
therefore  total  assets  is  considered  to  be  the  most 
appropriate benchmark.

For  each  component  in  the  scope  of  our  group  audit,  we  allocated  a  materiality  that  is  less  than  our  overall  group  materiality.  The  range  of 
materiality allocated across components was £12,000,000 to £39,000,000. Certain components were audited to a local statutory audit materiality 
that was also less than our overall group materiality.

170

We  use  performance  materiality  to  reduce  to  an  appropriately  low  level  the  probability  that  the  aggregate  of  uncorrected  and  undetected 
misstatements exceeds overall materiality. Specifically, we use performance materiality in determining the scope of our audit and the nature 
and extent of our testing of account balances, classes of transactions and disclosures, for example in determining sample sizes. Our performance 
materiality was 75% (2022: 75%) of overall materiality, amounting to £32,625,000 (2022: £30,750,000) for the group financial statements and 
£20,000,000 (2022: £19,875,000) for the parent company financial statements.

In determining the performance materiality, we considered a number of factors - the history of misstatements, risk assessment and aggregation risk 
and the effectiveness of controls - and concluded that an amount at the upper end of our normal range was appropriate.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £2,200,000 (group audit) 
(2022: £2,000,000) and £1,335,000 (parent company audit) (2022: £1,325,000) as well as misstatements below those amounts that, in our view, 
warranted reporting for qualitative reasons.

Conclusions relating to going concern
Our evaluation of the directors’ assessment of the group’s and the parent company’s ability to continue to adopt the going concern basis of 
accounting included:

•  We obtained management’s going concern assessment which included a base case and other scenarios including a reverse stress test;

•  We  ensured  the  base  case  was  consistent  with  Board  approved  budgets  and  we  assessed  the  appropriateness  of  this  budget  and  other 

assumptions during the going concern period;

•  We assessed the mathematical accuracy of the calculations for liquidity headroom for the base case and reverse stress test scenarios. We also 

tested the forecast covenant compliance for the base case and were satisfied it was not a critical factor in the reverse stress test;

•  We have evaluated management’s ability to budget based on historical budgets/forecasts and the resulting performance;

•  We considered the mitigating actions available to NEXT to increase liquidity, if required, with the key actions being reductions in stock purchases, 

capex and share purchases, as well as cessation of dividends; and

•  We assessed management’s reverse stress test and were satisfied it was a scenario that, in our view, was not plausible.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or 
collectively, may cast significant doubt on the group’s and the parent company’s ability to continue as a going concern for a period of at least twelve 
months from when the financial statements are authorised for issue.

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the preparation of the 
financial statements is appropriate.

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the group’s and the parent company’s 
ability to continue as a going concern.

In relation to the directors’ reporting on how they have applied the UK Corporate Governance Code, we have nothing material to add or draw 
attention to in relation to the directors’ statement in the financial statements about whether the directors considered it appropriate to adopt the 
going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Reporting on other information
The other information comprises all of the information in the Annual Report other than the financial statements and our auditors’ report thereon. 
The  directors  are  responsible  for  the  other  information.  Our  opinion  on  the  financial  statements  does  not  cover  the  other  information  and, 
accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in this report, any form of assurance thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether 
the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to 
be materially misstated. If we identify an apparent material inconsistency or material misstatement, we are required to perform procedures to 
conclude whether there is a material misstatement of the financial statements or a material misstatement of the other information. If, based on the 
work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have 
nothing to report based on these responsibilities.

With respect to the Strategic report and Directors’ Report, we also considered whether the disclosures required by the UK Companies Act 2006 
have been included.

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain opinions and matters as 
described below.

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INDEPENDENT AUDITORS’ REPORT  
 TO THE MEMBERS OF NEXT PLC 

Strategic Report and Directors’ Report
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report and Directors’ Report for the 
period ended 28 January 2023 is consistent with the financial statements and has been prepared in accordance with applicable legal requirements.

In light of the knowledge and understanding of the group and parent company and their environment obtained in the course of the audit, we did 
not identify any material misstatements in the Strategic report and Directors’ Report.

Directors’ Remuneration
In our opinion, the part of the Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006.

Corporate governance statement
The Listing Rules require us to review the directors’ statements in relation to going concern, longer-term viability and that part of the corporate 
governance statement relating to the parent company’s compliance with the provisions of the UK Corporate Governance Code specified for our 
review. Our additional responsibilities with respect to the corporate governance statement as other information are described in the Reporting on 
other information section of this report.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate governance statement 
is materially consistent with the financial statements and our knowledge obtained during the audit, and we have nothing material to add or draw 
attention to in relation to:

•  The directors’ confirmation that they have carried out a robust assessment of the emerging and principal risks;

•  The  disclosures  in  the  Annual  Report  that  describe  those  principal  risks,  what  procedures  are  in  place  to  identify  emerging  risks  and  an 

explanation of how these are being managed or mitigated;

•  The directors’ statement in the financial statements about whether they considered it appropriate to adopt the going concern basis of accounting 
in preparing them, and their identification of any material uncertainties to the group’s and parent company’s ability to continue to do so over a 
period of at least twelve months from the date of approval of the financial statements;

•  The directors’ explanation as to their assessment of the group’s and parent company’s prospects, the period this assessment covers and why 

the period is appropriate; and

•  The directors’ statement as to whether they have a reasonable expectation that the parent company will be able to continue in operation 
and meet its liabilities as they fall due over the period of its assessment, including any related disclosures drawing attention to any necessary 
qualifications or assumptions.

Our review of the directors’ statement regarding the longer-term viability of the group and parent company was substantially less in scope than 
an audit and only consisted of making inquiries and considering the directors’ process supporting their statement; checking that the statement is 
in alignment with the relevant provisions of the UK Corporate Governance Code; and considering whether the statement is consistent with the 
financial statements and our knowledge and understanding of the group and parent company and their environment obtained in the course of 
the audit.

In addition, based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate governance 
statement is materially consistent with the financial statements and our knowledge obtained during the audit:

•  The  directors’  statement  that  they  consider  the  Annual  Report,  taken  as  a  whole,  is  fair,  balanced  and  understandable,  and  provides  the 
information necessary for the members to assess the group’s and parent company’s position, performance, business model and strategy;

•  The section of the Annual Report that describes the review of effectiveness of risk management and internal control systems; and

•  The section of the Annual Report describing the work of the Audit Committee.

We have nothing to report in respect of our responsibility to report when the directors’ statement relating to the parent company’s compliance with 
the Code does not properly disclose a departure from a relevant provision of the Code specified under the Listing Rules for review by the auditors.

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Responsibilities for the financial statements and the audit
Responsibilities of the directors for the financial statements
As explained more fully in the Directors’ Responsibilities Statement, the directors are responsible for the preparation of the financial statements 
in accordance with the applicable framework and for being satisfied that they give a true and fair view. The directors are also responsible for 
such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, 
whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s and the parent company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either 
intend to liquidate the group or the parent company or to cease operations, or have no realistic alternative but to do so.

Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether 
due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a 
guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise 
from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, 
outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of 
detecting irregularities, including fraud, is detailed below.

Based on our understanding of the group and industry, we identified that the principal risks of non-compliance with laws and regulations related 
to breaches of consumer credit regulations and tax legislation, and we considered the extent to which non-compliance might have a material 
effect on the financial statements. We also considered those laws and regulations that have a direct impact on the financial statements such 
as the Companies Act 2006. We evaluated management’s incentives and opportunities for fraudulent manipulation of the financial statements 
(including the risk of override of controls), and determined that the principal risks were related to posting of inappropriate journal entries to 
manipulate revenue and/or profits and management bias in significant accounting estimates and judgements. The group engagement team shared 
this risk assessment with the component auditors so that they could include appropriate audit procedures in response to such risks in their work. 
Audit procedures performed by the group engagement team and/or component auditors included:

•  Discussions with management, internal audit, internal legal counsel, compliance managers and the Audit Committee, including consideration 

of known or suspected instances of non-compliance with laws and regulation or fraud;

•  Assessment of matters reported on the group’s whistle-blowing log and the results of management’s investigation of such matters;

•  Review of filings and correspondence with the Financial Conduct Authority and tax authorities;

•  Searches for news articles which would highlight potential non-compliance with laws and regulations;

• 

Identifying  and  testing  journal  entries,  in  particular  any  journal  entries  posted  with  unusual  account  combinations  or  posted  by  senior 
management; and

•  Challenging assumptions and judgements made by management in their significant accounting estimates and judgements, in particular in 

relation to recoverability of customer receivables (see related key audit matter above).

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-compliance with 
laws and regulations that are not closely related to events and transactions reflected in the financial statements. Also, the risk of not detecting a 
material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment 
by, for example, forgery or intentional misrepresentations, or through collusion.

Our  audit  testing  might  include  testing  complete  populations  of  certain  transactions  and  balances,  possibly  using  data  auditing  techniques. 
However, it typically involves selecting a limited number of items for testing, rather than testing complete populations. We will often seek to target 
particular items for testing based on their size or risk characteristics. In other cases, we will use audit sampling to enable us to draw a conclusion 
about the population from which the sample is selected.

A  further  description  of  our  responsibilities  for  the  audit  of  the  financial  statements  is  located  on  the  FRC’s  website  at:  www.frc.org.uk/
auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report
This report, including the opinions, has been prepared for and only for the parent company’s members as a body in accordance with Chapter 3 of 
Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other 
purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent 
in writing.

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173

 
 
 
INDEPENDENT AUDITORS’ REPORT  
 TO THE MEMBERS OF NEXT PLC 

Other required reporting
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not obtained all the information and explanations we require for our audit; or

•  adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from 

branches not visited by us; or

•  certain disclosures of directors’ remuneration specified by law are not made; or

•  the parent company financial statements and the part of the Remuneration Report to be audited are not in agreement with the accounting 

records and returns.

We have no exceptions to report arising from this responsibility.

Appointment
Following the recommendation of the Audit Committee, we were appointed by the members on 18 May 2017 to audit the financial statements for 
the year ended 27 January 2018 and subsequent financial periods. The period of total uninterrupted engagement is six years, covering the years 
ended 27 January 2018 to 28 January 2023.

Other matter

In due course, as required by the Financial Conduct Authority Disclosure Guidance and Transparency Rule 4.1.14R, these financial statements will 
form part of the ESEF-prepared annual financial report filed on the National Storage Mechanism of the Financial Conduct Authority in accordance 
with the ESEF Regulatory Technical Standard (‘ESEF RTS’). This auditors’ report provides no assurance over whether the annual financial report will 
be prepared using the single electronic format specified in the ESEF RTS.

Mark Skedgel (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
Birmingham

29 March 2023

174

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175

GROUP 
FINANCIAL 
STATEMENTS

176  Consolidated Income Statement

177  Consolidated Statement of Comprehensive Income

178  Consolidated Balance Sheet

179  Consolidated Statement of Changes in Equity

180  Consolidated Cash Flow Statement

181  Group Accounting Policies

195  Notes to the Consolidated Financial Statements

 
 
 
CONSOLIDATED INCOME STATEMENT

Continuing operations
Revenue (including credit account interest)
Cost of sales
Impairment losses on customer and other receivables
Gross profit
Distribution costs
Administrative expenses
Other (losses)/gains
Trading profit
Share of results of associates and joint ventures
Operating profit 
Finance income
Finance costs 
Profit before taxation
Taxation
Profit for the year

Profit attributable to:

– Equity holders of the Parent Company

– Non-controlling interests

Earnings Per Share 
Basic
Diluted

The Notes 1 to 33 are an integral part of these consolidated financial statements.

Notes

1, 2

13

3

12
3
5
5

6

52 weeks to 
28 January 
2023 
£m

52 weeks to 
29 January 
2022 
£m

5,034.0
(2,827.7)
(31.0)
2,175.3
(750.0)
(481.8)
(16.3)
927.2
14.3
941.5
5.7
(77.9)
869.3
(158.6)
710.7

4,625.9
(2,625.3)
(28.6)
1,972.0
(693.7)
(380.2)
2.5
900.6
4.8
905.4
4.2
(86.5)
823.1
(145.6)
677.5

711.7

(1.0)

710.7

677.5

–

677.5

8
8

573.4p
570.5p

530.8p
524.0p

176

CONSOLIDATED STATEMENT  
OF COMPREHENSIVE INCOME

Profit for the period

Other comprehensive income and expenses:

Items that will not be reclassified to profit or loss
Actuarial gains on defined benefit pension scheme
Tax relating to items which will not be reclassified
Subtotal items that will not be reclassified

Items that may be reclassified to profit or loss
Exchange differences on translation of foreign operations
Foreign currency cash flow hedges:
– fair value movements
Cost of hedging
– fair value movements
Tax relating to items which may be reclassified
Subtotal items that may be reclassified

Other comprehensive income for the period
Total comprehensive income for the period

Total comprehensive income attributable to:
– Equity holders of the Parent Company
– Non-controlling interests

52 weeks to 
28 January 
2023 
£m
710.7

52 weeks to 
29 January 
2022 
£m
677.5

Notes

20
6

6 

0.6
(0.1)
0.5

1.2

79.2

(0.4)
(19.7)
60.3

60.8
771.5

772.5
(1.0)
771.5

55.1
(13.8)
41.3

(2.4)

36.9

0.8
(7.2)
28.1

69.4
746.9

746.9
–
746.9

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177

 
 
 
CONSOLIDATED BALANCE SHEET

ASSETS AND LIABILITIES
Non-current assets
Property, plant and equipment
Intangible assets
Right-of-use assets
Associates, joint ventures and other investments
Defined benefit pension asset
Other financial assets
Deferred tax assets

Current assets
Inventories
Customer and other receivables
Right of return asset
Other financial assets
Cash and short term deposits

Total assets
Current liabilities
Bank loans and overdrafts
Trade payables and other liabilities
Lease liabilities
Other financial liabilities
Current tax liabilities

Non-current liabilities
Corporate bonds
Provisions
Lease liabilities
Other financial liabilities
Other liabilities

Total liabilities
NET ASSETS
TOTAL EQUITY

28 January 
2023
£m

29 January 
2022 
£m

Notes

9
10
11
12
20
14
6

13

14
15

16
17
11
18

19
21
11
18
17

644.8
137.1
662.0
114.6
157.5
–
33.3
1,749.3

662.2
1,425.5
32.7
9.1
105.0
2,234.5
3,983.8

(102.3)
(791.1)
(146.2)
(40.8)
(12.9)
(1,093.3)

(790.7)
(33.8)
(877.1)
(9.5)
(14.3)
(1,725.4)
(2,818.7)
1,165.1
1,165.1

601.1
79.3
639.1
46.2
156.9
18.0
34.0
1,574.6

633.0
1,280.9
24.8
35.5
433.0
2,407.2
3,981.8

(233.1)
(798.4)
(162.6)
(1.0)
(13.0)
(1,208.1)

(815.7)
(21.9)
(894.9)
–
(31.2)
(1,763.7)
(2,971.8)
1,010.0
1,010.0

The financial statements were approved by the Board of directors and authorised for issue on 29 March 2023. They were signed on its behalf by:

Lord Wolfson of Aspley Guise 
Chief Executive 

Amanda James
Group Finance Director

178

CONSOLIDATED STATEMENT  
OF CHANGES IN EQUITY

Attributable to equity holders of the Parent Company

Share 
capital 
£m

13.3
–

Share 
premium 
account 
£m

Capital 
redemption 
reserve 
£m

0.9
–

16.6
–

ESOT 
reserve 
£m

(271.2)
–

Cash flow 
hedge 
reserve 
£m

(19.7)
–

Cost of 
hedging 
reserve 
£m

Foreign 
currency 
translation 
£m

Other 
reserves 
(Note 23)  
£m

Retained 
earnings  
£m

0.1
–

(2.5) (1,443.8) 2,367.2
677.5

–

–

Total
£m

660.9
677.5

–

–

–

–

–
–

–

–

–

–

–

–

–
–

–

–

–

–

–

–

–
–

–

–

–

–

–

(151.3)

90.8
–

–

–

–
13.3
–

–
0.9
–

–
16.6
–

–
(331.7)
–

29.9

0.6

(2.4)

29.9

0.6

(2.4)

–

–

–
–

–

–

–

–

–
–

21.7

(4.0)

–
27.9
–

–

–

–
–

–

–

–
0.7
–

–

–

(0.4)

–

–
–

–

–

–

–

–

–

–

–

–
–

–

–

–

–

–

–

0.4

–

–
–

–

–

–

–

–

–

–

(124.0)

59.0
–

–

–

–
–

–

–

–

–

(128.7)

–

–

30.1

–

–

–
–

–

–

–

–

–

–

–
–

–

–

–

–

Non-
controlling 
interests
£m

–
–

–

–

–

–

–
–

–

–

Total  
equity 
£m

660.9
677.5

69.4

746.9

(13.1)

(151.3)

66.4
19.9

21.7

3.1

(344.5)
–
– 1,010.0
710.7

(1.0)

–

–

–

–

–
–

–

–

41.3

69.4

718.8

746.9

(13.1)

(13.1)

–

(151.3)

(24.4)
19.9

66.4
19.9

–

21.7

7.1

3.1

–

–

(344.5)

(344.5)
(4.9) (1,443.8) 2,731.0 1,010.0
711.7

711.7

–

–

–

–

–

–

–
–

–

–

–

–

(224.0)

(224.0)

–

(124.0)

(18.2)
24.3

40.8
24.3

–

–

0.8

(128.7)

–

0.8

(4.2)

25.9

–

–

–
–

–

5.6

–

–

(224.0)

(124.0)

40.8
24.3

(128.7)

5.6

0.8

25.9

–

(237.1)
4.6 1,165.1

59.4

(0.3)

1.2

59.4

(0.3)

1.2

0.5

60.8

–

60.8

712.2

772.5

(1.0)

771.5

–
12.9

–
0.9

–
17.0

–
(396.7)

–
(11.3)

–
0.4

–

(237.1)
(3.7) (1,443.8) 2,984.8 1,160.5

(237.1)

–

At 30 January 2021
Profit for the period
Other comprehensive 
income/(expense) for 
the period
Total comprehensive 
income/(expense) for 
the period
Share buybacks  
and commitments 
(Note 22)
ESOT share purchases 
(Note 25)
Shares issued by ESOT 
(Note 25)
Share option charge
Reclassified to cost  
of inventory
Tax recognised directly 
in equity (Note 6)
Equity dividends  
(Note 7)
At 29 January 2022
Profit for the period
Other comprehensive 
income/(expense)  
for the period
Total comprehensive 
income/(expense) for 
the period
Share buybacks  
and commitments 
(Note 22)
ESOT share purchases 
(Note 25)
Shares issued by ESOT 
(Note 25)
Share option charge
Reclassified to cost  
of inventory
Non-controlling 
interest on acquisition 
of subsidiary
Gain on disposal of 
investment
Tax recognised directly 
in equity (Note 6)
Equity dividends  
(Note 7)
At 28 January 2023

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179

 
 
 
CONSOLIDATED CASH FLOW STATEMENT

Cash flows from operating activities
Operating profit

Depreciation, reversal of impairment and (profit)/loss on disposal of property, plant and equipment
Depreciation and impairment reversal on right-of-use assets
Amortisation and impairment of intangible assets
Amortisation, impairment & disposals of investments
Share option charge
Share of profit of associates and joint ventures
Exchange movement
Increase in inventories and right of return asset
Increase in customer and other receivables
Increase in trade and other payables
Net pension contributions less income statement charge

Cash generated from operations

Corporation taxes paid

Net cash from operating activities
Cash flows from investing activities

Additions to property, plant and equipment
Movement in capital accruals
Payments to acquire property, plant and equipment
Proceeds from sale of property, plant and equipment
Proceeds from sale and leaseback transactions
Purchase of intangible assets
Amounts repaid/(lent) to associates and joint ventures
Disposal of other investment
Investment in subsidiaries
Investment in associates and joint ventures
Acquisition of other investments
Dividend from jointly controlled entity
Disposal of preference shares in jointly controlled entity

Net cash from investing activities
Cash flows from financing activities

Repurchase of own shares
Purchase of shares by ESOT
Disposal of shares by ESOT
Repayment of bond
Incentives received for leases within the scope of IFRS 16
Lease payments
Interest paid (including lease interest)
Interest received
Proceeds from sale and leaseback transactions
Dividends paid (Note 7)

Net cash from financing activities
Net decrease in cash and cash equivalents
Opening cash and cash equivalents
Effect of exchange rate fluctuations on cash held
Closing cash and cash equivalents (Note 30)

180

52 weeks to 
28 January 
2023 
£m

52 weeks to 
29 January 
2022 
£m

941.5
80.6
72.7
12.5
1.1
24.3
(14.3)
(0.8)
(22.8)
(156.5)
12.0
–
950.3
(151.5)
798.8

(207.1)
2.0
(205.1)
–
41.7
(41.0)
11.3
1.8
(28.8)
(64.7)
(1.9)
9.8
5.5
(271.4)

(228.5)
(124.0)
34.3
–
0.1
(157.1)
(74.1)
0.3
59.3
(237.4)
(727.1)
(199.7)
199.9
2.5
2.7

905.4
90.3
112.6
4.3
–
19.9
(4.8)
(1.6)
(96.5)
(165.4)
235.2
(2.7)
1,096.7
(125.3)
971.4

(239.2)
(4.4)
(243.6)
3.4
15.5
(22.7)
(10.8)
–
–
(34.3)
–
–
–
(292.5)

(8.7)
(151.3)
72.5
(325.0)
11.9
(172.3)
(91.1)
0.8
14.3
(344.5)
(993.4)
(314.5)
514.8
(0.4)
199.9

GROUP ACCOUNTING POLICIES 

General Information
NEXT plc and its subsidiaries (the “Group”) is a UK based retailer selling beautifully designed, excellent quality clothing, homeware and beauty 
products which are responsibly sourced and accessibly priced. The Company is a public limited company, which is listed on the London Stock Exchange 
and incorporated in England and Wales and domiciled in the UK. The address of the registered office is Desford Road, Enderby, Leicester LE19 4AT. 

Basis of Preparation
The financial statements of NEXT plc and the Group have been prepared in accordance with UK-adopted International Accounting Standards and 
with the requirements of the Companies Act 2006 as applicable to companies reporting under those standards.

The financial statements have been prepared on the historical cost basis except for certain financial instruments, pension assets and liabilities 
and share-based payment liabilities which are measured at fair value. As is common in the retail sector, the Group operates a weekly accounting 
calendar and this year the financial statements are for the 52 weeks to 28 January 2023 (last year 52 weeks to 29 January 2022). 

In adopting the going concern basis for preparing the financial statements, the directors have considered the business activities including the 
Group’s principal risks and uncertainties. The Board also considered the Group’s current cash position, the repayment profile of its obligations, its 
financial covenants and the resilience of its 12 month cash flow forecasts to a series of severe but plausible downside scenarios such as further 
enforced store closures. Having considered these factors the Board is satisfied that the Group has adequate resources to continue in operational 
existence and therefore it is appropriate to adopt the going concern basis in preparing the consolidated financial statements for the 52 weeks 
ended 28 January 2023 (see also the Going Concern and Viability Statements in the Annual Report and Accounts).

These policies have been consistently applied to all the years presented, unless otherwise stated. 

Basis of Consolidation
The  consolidated  financial  statements  incorporate  the  financial  statements  of  NEXT  plc  (the  “Company”)  and  its  subsidiary  undertakings. 
Subsidiaries are entities over which the Group has control. Control is achieved when the Group is exposed, or has rights, to variable returns from its 
involvement with the investee and has the ability to affect those returns through its power over the investee. All intra-group assets and liabilities, 
equity, income, expenses and cash flows relating to transactions between members of the Group are eliminated in full on consolidation.

Associates and joint ventures are all entities over which the Group has significant influence but not control. Significant influence is the power to 
participate in the financial and operating policy decisions of the investee, but is not control of those policies. Investments in associates and joint 
ventures are accounted for using the equity method of accounting. Under the equity method, the investment is initially recognised at cost, and 
the carrying amount is increased or decreased to recognise the Group’s share of the change in net assets of the associate or joint venture after the 
acquisition date.

Non-controlling interests in subsidiaries are identified separately from the Group’s equity therein. Those interests of non-controlling shareholders 
are initially measured at the non-controlling interests’ proportionate share of the fair value of the acquiree’s identifiable net assets. Subsequent to 
acquisition, the carrying amount of non-controlling interests is the amount of those interests at initial recognition plus the non-controlling interests’ 
share of subsequent changes in equity. 

Fair Value Measurement
The Group measures financial instruments such as derivatives and non-listed equity investments at fair value at each Balance Sheet date.

The fair value is the price that would have been received to sell an asset or paid to transfer a liability in an orderly transaction between market 
participants  at  the  measurement  date.  All  assets  and  liabilities  for  which  fair  value  is  measured  or  disclosed  in  the  financial  statements  are 
categorised within the fair value hierarchy described in Note 27.

Foreign Currencies
The  consolidated  financial  statements  are  presented  in  Pounds  Sterling,  which  is  the  Company’s  functional  and  presentation  currency. 
The Group includes foreign entities whose functional currencies are not Sterling. On consolidation, the assets and liabilities of those entities are 
translated at the exchange rates at the Balance Sheet date and income and expenses are translated at weighted average rates during the period. 
Translation differences are recognised in other comprehensive income.

Transactions in currencies other than an entity’s functional currency are recorded at the exchange rate on the transaction date, whilst assets and 
liabilities are translated at exchange rates at the Balance Sheet date. Exchange differences are recognised in the Income Statement.

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181

 
 
 
GROUP ACCOUNTING POLICIES 

Revenue
Revenue represents the fair value of amounts receivable for goods and services and is stated net of discounts, value added taxes and returns. 
Revenue is recognised when control of the goods or services are transferred to the customer i.e. the customer accepts delivery of those goods.

It is the Group’s policy to sell its products to the retail customer with a right to return within 28 days. During the temporary closure of stores caused 
by the COVID pandemic, this policy was adjusted to provide customers with the right to return within 28 days of the store reopening. The Group 
uses the expected value method to estimate the value of goods that will be returned because this method best predicts the amounts of variable 
consideration to which the Group will be entitled. A separate right of return asset is recognised on the face of the Balance Sheet which represents 
the right to recover product from the customer. The refund liability due to customers on return of their goods is recognised either as a component of 
trade payables and other liabilities (for cash payments) or as a deduction from customer receivables (for purchases using the nextpay credit facility).

Revenue  from  our  Total  Platform  services  is  measured  at  the  fair  value  of  the  consideration  received  or  receivable  and  represents  amounts 
receivable for the provision of services (for example the delivery of stock from the warehouse to retail stores) in the normal course of business, net 
of discounts, value added tax and other sales-related taxes. 

The Group does not operate any loyalty programmes. Deferred income in relation to gift card redemptions is estimated on the basis of historical 
redemption rates. Revenue from gift cards is recognized when the customer redeems the gift card. 

Online credit account interest is accrued on a time basis by reference to the principal outstanding, the provision held (where credit impaired) and 
the effective interest rate. 

Royalty income is received from franchisees and is recognised on an accruals basis in accordance with the substance of the relevant agreements.

Where third-party goods are sold on a commission basis, only the commission receivable is included in statutory revenue. To aid comparability, 
“total sales’’ are disclosed in the Strategic Report and in Note 1 of the financial statements. Total sales includes the full customer sales value of 
commission based sales and interest income, excluding VAT.

Dividends
Final dividends are recorded in the financial statements in the period in which they are approved by the Company’s shareholders. Interim dividends 
(which include special dividends) are recorded in the period in which they are declared by the directors and paid. 

Dividend income is recognised when the right to receive payment is established.

Property, Plant and Equipment
Property, plant and equipment are stated at cost less accumulated depreciation and impairment.

Depreciation is charged so as to write down the cost of assets to their estimated residual values over their remaining useful lives on a straight-line 
basis. Estimated useful lives and residual values are reviewed at least annually. 

Estimated useful lives are summarised as follows:

Freehold and long leasehold property 

50 years

Plant and equipment 

6 – 25 years

Leasehold improvements 

the period of the lease, or useful life if shorter

Goodwill
Goodwill arises on the acquisition of subsidiaries and represents the excess of the consideration transferred over the fair value of the identifiable 
net assets acquired. Goodwill is initially measured at cost, being the excess of the acquisition cost over the Group’s interest in the assets and 
liabilities recognised. Goodwill is not amortised, but is tested for impairment annually or whenever there is an indication of impairment. For the 
purposes of impairment testing, goodwill acquired is allocated to the Cash Generating Unit (CGU) that is expected to benefit from the synergies of 
the combination. The carrying value of the CGU containing the goodwill is compared to the recoverable amount, which is the higher of value in use 
and the fair value less costs of disposal. Any impairment is recognised immediately as an expense and is not subsequently reversed.

Business combinations 
Acquisitions of businesses are accounted for using the acquisition method. The consideration paid in a business combination is measured at fair 
value with acquisition-related costs recognised in profit or loss as incurred. When the consideration paid includes a contingent consideration 
arrangement, the contingent consideration is measured at its acquisition-date fair value and included as part of the consideration transferred 
in a business combination. Changes in fair value of the contingent consideration that qualify as measurement period adjustments are adjusted 
retrospectively, with corresponding adjustments against goodwill.

At the acquisition date, the identifiable assets liabilities acquired are recognised at their fair value, with the exception of any associated deferred 
tax assets or liabilities and assets or liabilities related to employee benefit arrangements which are recognised in accordance with IAS 12 Income 
Taxes and IAS 19 Employee Benefits respectively. 

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Business combinations 
Goodwill is measured as the excess of the sum of the consideration transferred, the amount of any non-controlling interests in the acquiree, and 
the fair value of the acquirer’s previously held equity interest in the acquiree (if any) over the net of the acquisition-date amounts of the identifiable 
assets acquired and the liabilities assumed. 

(continued)

Measurement  period  adjustments  are  adjustments  that  arise  from  additional  information  obtained  during  the  ‘measurement  period’  (which 
cannot exceed one year from the acquisition date) about facts and circumstances that existed at the acquisition date. If the initial accounting for 
a business combination is incomplete by the end of the reporting period in which the combination occurs, the Group reports provisional amounts 
for the items for which the accounting is incomplete. Those provisional amounts are adjusted during the measurement period (see above), or 
additional assets or liabilities are recognised, to reflect new information obtained about facts and circumstances that existed as of the acquisition 
date that, if known, would have affected the amounts recognised as of that date.

Software
Capitalised software costs include both external direct costs of goods and services, and internal payroll-related costs for employees who are directly 
associated with the software project. 

Development costs are recognised as intangible assets when the following criteria are met: 

• 

It is technically feasible to complete the software so that it is available for use.

•  Management controls and intends to complete the software for use in the business.

•  There is an ability to use or sell the software.

• 

It can be demonstrated how the software will generate probable economic benefits in the future. 

•  Adequate technical, financial and other resources are available to complete the project.

Capitalised software development costs are amortised on a straight-line basis over their expected economic lives, normally between 3 and 5 
years. Computer software under development is held at cost less any recognised impairment loss and presented as “asset under construction”. 
Any impairment in value is recognised within the income statement.

Other Intangible Assets
Other intangible assets relate to brand names, website domains and trademarks obtained on acquisition which were initially recognised at fair 
value. They are amortised on a straight-line basis over their expected useful lives of 5 – 15 years.

Other  intangible  assets  are  reviewed  for  impairment  whenever  events  or  changes  in  circumstances  indicate  their  carrying  value  may  not 
be recoverable.

Investments in subsidiaries (Parent Company only) 
Investments in subsidiary companies (Parent Company only) are stated at cost, less any impairment.

Investments in associates and joint ventures
An  associate  is  an  entity  over  which  the  Group  has  significant  influence  and  that  is  neither  a  subsidiary  nor  an  interest  in  a  joint  venture. 
Significant influence is the power to participate in the financial and operating policy decisions of the investee but is not control or joint control over 
those policies. Whereas joint ventures are entities over which the Group has joint control over such policies. 

The Group’s share of the results of associates and joint ventures is included in the Group income statement and Group statement of comprehensive 
income using the equity method of accounting. Investments in associates and joint ventures are carried in the Group balance sheet at cost plus 
post-acquisition changes in the Group’s share of the net assets of the entity, less any dividends received and impairment in value. If the Group’s 
share of losses in an associate or joint venture equals or exceeds its investment in the associate or joint venture, the Group does not recognise 
further losses, unless it has incurred obligations to do so or made payments on behalf of the associate or joint venture. 

Dividends received from associates and joint ventures with nil carrying value are recognised in the Group income statement as part of the Group’s 
share of post-tax profits/(losses) of associates and joint ventures. Unrealised gains arising from transactions with joint ventures and associates are 
eliminated to the extent of the Group’s interest in the entity.

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GROUP ACCOUNTING POLICIES 

Impairment – non-financial assets
The carrying values of non-financial assets (excluding goodwill) are reviewed quarterly to determine whether there is any indication of impairment. 
If any impairment loss arises, the asset value is adjusted to its estimated recoverable amount and the difference is recognised in the Income 
Statement.  The  recoverable  amount  is  determined  for  an  individual  asset,  unless  the  asset  does  not  generate  cash  inflows  that  are  largely 
independent of those from other assets or groups of assets. An asset’s recoverable amount is the higher of an asset or Cash Generating Units 
(CGU’s) fair value less costs of disposal and its value in use.

In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects the current 
market assessments of the time value of money and the risks specific to the asset. In determining fair value less costs of disposal, recent market 
transactions are taken into account. If no such transactions can be identified, an appropriate valuation model is used.

Inventories 
Inventories (stocks) are valued at the lower of standard cost or net realisable value. Standard cost comprises direct materials and, where applicable, 
direct labour costs and those overheads that have been incurred in bringing the inventories to the present location and condition. Net realisable 
value is based on estimated selling prices less further costs to be incurred to disposal. Where hedge accounting applies, an adjustment is applied 
such that the cost of stock reflects the hedged exchange rate.

Financial instruments – initial recognition and subsequent measurement
A financial instrument is any contract that gives rise to a financial asset in one entity and a financial liability or equity instrument in another entity.

Financial assets

Financial  assets  are  classified,  at  initial  recognition,  and  subsequently  measured  at  amortised  cost,  Fair  Value  through  Other  Comprehensive 
Initial recognition and measurement
Income (FVOCI) or Fair Value through Profit or Loss (FVPL).The classification is based on two criteria: 

•  the Group’s business model for managing the assets; and 

•  whether the instruments’ contractual cash flows represent “Solely Payments of Principal and Interest” on the principal amount outstanding 

(the “SPPI criterion”).

A summary of the Group’s financial assets is as follows:

Financial assets
Derivatives not designated as hedging instruments
Derivatives designated as hedging instruments
Preference shares 
Customer and other receivables
Cash and short term deposits (excluding money market funds)
Non-listed equity instruments 

Classification under IFRS 9
Fair value through profit or loss
Fair value – hedging instrument
Amortised cost – hold to collect business model and SPPI met
Amortised cost – hold to collect business model and SPPI met
Amortised cost
Fair value through profit or loss

Under IFRS 9 the Group initially measures a financial asset at its fair value plus directly attributable transaction costs, unless the asset is classified 
as FVPL. Transaction costs of financial assets carried at FVPL are expensed in the Income Statement. Further details on the accounting for customer 
and other receivables is included in Note 13.

For details on hedge accounting refer to Note 28.

A summary of the subsequent measurement of financial assets is set out below.
Subsequent measurement
Financial assets at FVPL

Subsequently  measured  at  fair  value.  Net  gains  and  losses,  including  any  interest  or 
dividend income, are recognised in profit or loss.

Financial assets at amortised cost

Equity instruments at FVPL

Subsequently measured at amortised cost using the effective interest rate (EIR) method. 
The amortised cost is reduced by impairment losses. Interest income, impairment or gain 
or loss on derecognition are recognised in profit or loss.

These  assets  are  subsequently  measured  at  fair  value.  Dividends  are  recognised  as 
income in profit or loss unless the dividend clearly represents recovery of part of the cost 
of investment, in which case they are recognised in profit or loss. Other net gains and 
losses are recognised in profit and loss.

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Financial instruments – initial recognition and subsequent  
measurement 

(continued)
A financial asset is derecognised primarily when:
Derecognition
•  the rights to receive cash flows from the asset have expired; 

•  the Group has transferred its rights to receive cash flows from the asset or has assumed an obligation to pay the received cash flows in full 
without material delay to a third-party under a “pass-through” arrangement; and either a) the Group has transferred substantially all the 
risks and rewards of the asset, or b) the Group has neither transferred nor retained substantially all the risks and rewards of the asset, but has 
transferred control of the asset; or 

•  the Group has taken actions not to pursue collection, for example in instances of bankruptcy or individual voluntary arrangement.

The Group recognises an allowance for expected credit losses (ECLs) for all debt instruments not held at FVPL. The most significant financial assets 
Impairment – financial assets
of the Group are its trade receivables, which are referred to as “customer and other receivables”. ECLs are based on the difference between the 
contractual cash flows due in accordance with the contract and all the cash flows that the Group expects to receive, discounted at an approximation 
of the original effective interest rate (EIR). For further details on the accounting for ECLs on customer and other receivables refer to Note 13.

Financial liabilities

The Group has classified its financial liabilities as follows:
Initial recognition and measurement
Financial liabilities

Derivatives not designated as hedging instruments
Derivatives designated as hedging instruments
Interest-bearing loans and borrowings:
 Corporate bonds
 Bank loans and overdrafts
Trade and other payables

Classification under IFRS 9

Fair value through profit or loss
Fair value – hedging instrument

Amortised cost – designated in hedge relationships
Amortised cost
Amortised cost

All  financial  liabilities  are  recognised  initially  at  fair  value  and,  in  the  case  of  loans  and  borrowings  and  payables,  net  of  directly  attributable 
transaction costs.

A summary of the subsequent measurement of financial liabilities is set out below. 
Subsequent measurement
Financial liabilities at FVPL

Subsequently measured at fair value. Gains and losses are recognised in the Income Statement.

Loans and borrowings

Corporate bonds

Subsequently measured at amortised cost using the EIR method. The EIR amortisation is included in finance costs 
in the Income Statement.

Subsequently  measured  at  amortised  cost  and  adjusted  where  hedge  accounting  applies  (see  interest  rate 
derivatives on page 187). Accrued interest is included within other creditors and accruals. 

A financial liability is derecognised when the obligation under the liability is discharged, cancelled or expires. When an existing financial liability 
Derecognition
is replaced by another from the same lender on substantially different terms, or the terms of an existing liability are substantially modified, such 
an exchange or modification is treated as the de-recognition of the original liability and the recognition of a new liability. The difference in the 
respective carrying amounts is recognised in the Income Statement.

Offsetting of financial instruments
Financial  assets  and  financial  liabilities  are  offset  and  the  net  amount  is  reported  in  the  Balance  Sheet  if  there  is  a  currently  enforceable 
legal right to offset the recognised amounts and there is an intention and ability to settle on a net basis, to realise the assets and settle the  
liabilities simultaneously. 

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GROUP ACCOUNTING POLICIES 

Customer and Other Receivables 
Customer receivables are outstanding customer balances less an allowance for impairment. Customer receivables are recognised when the Group 
becomes party to the contract which happens when the goods are dispatched. They are derecognised when the rights to receive the cash flows 
have expired, e.g. due to the settlement of the outstanding amount or where the Group has transferred substantially all the risks and rewards 
associated with that contract. Other trade receivables are stated at invoice value less an allowance for impairment. Customer and other receivables 
are subsequently measured at amortised cost as the business model is to collect contractual cash flows and the debt meets the SPPI criterion. 

Impairment 
In accordance with the accounting policy for impairment – financial assets, the Group recognises an allowance for ECLs for customer and other 
receivables. IFRS 9 requires an impairment provision to be recognised on origination of a customer advance, based on its ECL. 

The Group has taken the simplification available under IFRS 9 paragraph 5.5.15 which allows the loss amount in relation to a trade receivable to 
be measured at initial recognition and throughout its life at an amount equal to lifetime ECL. This simplification is permitted where there is either 
no significant financing component (such as customer receivables where the customer is expected to repay the balance in full prior to interest 
accruing) or where there is a significant financing component (such as where the customer expects to repay only the minimum amount each 
month), but the directors make an accounting policy choice to adopt the simplification. Adoption of this approach means that Significant Increase 
in Credit Risk (SICR) and Date of Initial Recognition (DOIR) concepts are not applicable to the Group’s ECL calculations.

Lifetime ECLs are the ECLs that result from all possible default events over the expected life of a financial instrument.

ECL  is  the  product  of  the  probability  of  default  (PD),  exposure  at  default  (EAD)  and  loss  given  default  (LGD),  discounted  at  the  original  EIR. 
The assessment of credit risk and the estimation of ECL are required to be unbiased, probability-weighted and should incorporate all available 
information relevant to the assessment, including information about past events, current conditions and reasonable and supportable forecasts of 
economic conditions at the reporting date. The forward looking aspect of IFRS 9 requires considerable judgement as to how changes in economic 
factors might affect ECLs. The ECL model applies four macroeconomic scenarios including a base case which is viewed by management to be the 
most likely outturn, together with an upside, downside and extreme scenario. A 40% weighting is applied to the base case and 30% to the upside 
scenario, 25% to the downside scenario and 5% to the extreme scenario. 

IFRS 9 “Financial instruments” paragraph 5.5.20 ordinarily requires an entity to not only consider a loan, but also the undrawn commitment and 
the ECL in respect of the undrawn commitment, where its ability to cancel or demand repayment of the facility does not limit its exposure to the 
credit risk of the undrawn element. However, the guidance in IFRS 9 on commitments relates only to commitments to provide a loan (that is, a 
commitment to provide financial assets, such as cash) and excludes from its scope rights and obligations from the delivery of goods as a result of 
a contract with a customer within the scope of IFRS 15 “Revenue from contracts with customers” (that is, a sales commitment). Thus, the sales 
commitment (unlike a loan commitment) is not a financial instrument, and therefore the impairment requirements in IFRS 9 do not apply until 
delivery has occurred and a receivable has been recognised.

Impairment charges in respect of customer receivables are recognised in the Income Statement within “Impairment losses on customer and 
other receivables”.

Delinquency is taken as being in arrears and credit impaired is taken as being the loan has defaulted, which is considered to be the point at which 
the debt is passed to an internal or external Debt Collection Agency (DCA) and a default registered to a Credit Reference Agency (CRA), or any debt 
90 days past due. Delinquency and default are relevant for the estimation of ECL, which segments the book by customer indebtedness, banded into 
4 risk bands by arrears stage (See Note 28).

Financial assets are written off when there is no reasonable expectation of recovery, such as when a customer fails to engage in a repayment plan 
with the Group. If recoveries are subsequently made after receivables have been written off, they are recognised in profit or loss.

The key inputs into the ECL calculation are:

PD: 

EAD: 

LGD: 

 “Probability of Default” is an estimate of the likelihood of default over the expected lifetime of the debt. NEXT has assessed the expected 
lifetime of customer receivables and other trade receivables, based on historical payment practices. The debt is segmented by arrears 
stage, Experian’s Consumer Indebtedness Index (a measure of customers’ affordability) and expected time of default.

 “Exposure at Default” is an estimate of the exposure at that future default date, taking into account expected changes in the exposure after 
the reporting date, i.e. repayments of principal and interest, whether scheduled by the contract or otherwise and accrued interest from 
missed payments. This is stratified by arrears stage, Experian’s Consumer Indebtedness Index and expected time of default.

 “Loss Given Default” is an estimate of the loss arising in the case where a default occurs at a given time. It is based on the difference 
between the contractual cash flows due and those that NEXT would expect to receive, discounted at the original EIR. It is usually expressed 
as a percentage of the EAD. NEXT includes all cash collected over five years from the point of default.

The Group uses probability weighted economic scenarios that are integrated into the model, in order to evaluate a range of possible outcomes 
as is required by IFRS 9. An analysis of historical performance suggests that the expected performance of the book is most closely aligned to the 
forecast change in unemployment rate. However, management considers that the inputs and models used for the ECLs may not always capture 
all characteristics of the market at the Balance Sheet date. To reflect this qualitative adjustments or overlays are made, based on external data, 
historical performance and future expected performance.

186

Other Financial Assets and Liabilities: 
Derivative Financial Instruments and Hedge Accounting
Derivative financial instruments (“derivatives”) are used to manage risks arising from changes in foreign currency exchange rates relating to the 
purchase of overseas sourced products, overseas sales and changes in interest rates relating to the Group’s debt. In accordance with its treasury 
policy, the Group does not enter into derivatives for speculative purposes. Foreign currency and interest rate derivatives are stated at their fair 
value, being the estimated amount that the Group would receive or pay to terminate them at the Balance Sheet date based on prevailing foreign 
currency and interest rates.

The Group designates certain derivatives as either:

a.  Hedges of fair value of recognised assets or liabilities or a firm commitment (fair value hedge); or

b.  Hedges of a particular risk associated with a recognised asset or liability or a highly probable forecast transaction (cash flow hedge).

Hedge documentation
At the inception of a hedge relationship, the Group formally designates and documents the hedge relationship to which it wishes to apply hedge 
accounting and the risk management objective and strategy for undertaking the hedge.

The documentation includes identification of the hedging instrument, the hedged item, the nature of the risk being hedged and how the Group will 
assess whether the hedging relationship meets the hedge effectiveness requirements (including the analysis of sources of hedge ineffectiveness 
and how the hedge ratio is determined).

A hedging relationship qualifies for hedge accounting if it meets all of the following effectiveness requirements:

•  There is an “economic relationship” between the hedged item and the hedging instrument.

•  The effect of the credit risk does not “dominate the value changes” that result from the economic relationship.

•  The hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged items that the Group actually hedges 

and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of the hedged item.

Interest rate derivatives – fair value hedges
The Group uses interest rate derivatives to hedge part of the interest rate risk associated with the Group’s corporate bonds. The carrying values of 
the relevant bonds are adjusted only for changes in fair value attributable to the interest rate risk being hedged. The adjustment is recognised in 
the Income Statement and is offset by movements in the fair value of the derivatives.

For fair value hedges relating to items carried at amortised cost, any adjustment to the carrying value is amortised through profit or loss over the 
remaining term of the hedge using the EIR method. The EIR amortisation may begin as soon as an adjustment exists and no later than when the 
hedged item ceases to be adjusted for changes in its fair value attributable to the risk being hedged.

If the hedged item is derecognised, the unamortised fair value is recognised immediately in profit or loss.

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GROUP ACCOUNTING POLICIES 

Foreign currency derivatives – cash flow hedges
The effective portion of the gain or loss on the hedging instrument is recognised in OCI in the cash flow hedge reserve, while any ineffective portion 
is recognised immediately in the Income Statement. The cash flow hedge reserve is adjusted to the lower of the cumulative gain or loss on the 
hedging instrument and the cumulative change in fair value of the hedged item.

The  Group  uses  forward  currency  and  option  contracts  as  hedges  of  its  exposure  to  foreign  currency  risk  in  forecast  transactions  and  firm 
commitments. Where forward contracts are used to hedge forecast transactions, the Group designates the change in fair value relating to both 
the spot and forward components as the hedging instrument. The ineffective portion relating to foreign currency contracts is recognised as other 
gains/losses in the Income Statement.

The fair value of option contracts are divided into two portions:

•  the intrinsic value – which is determined by the difference between the strike price and the current market price of the underlying; and

•  the time value – which is the remaining value of the option which reflects the volatility of the price of the underlying and the time remaining 

to maturity.

In accordance with IFRS 9 “Financial instruments”, the Group designates the intrinsic value of foreign currency options as hedging instruments for 
hedging relationships entered into. The intrinsic value is determined with reference to the relevant spot market exchange rate. Changes in the time 
value of the options that relate to the hedged item are deferred in the cost of hedging reserve and recognised against the related hedge transaction 
when it occurs.

The amounts accumulated in the cash flow hedge reserve are accounted for depending on the nature of the underlying hedged transaction. 
If the hedged transaction subsequently results in the recognition of a non-financial item, the amount accumulated in equity is removed from the 
separate component of equity and included in the initial cost for the carrying amount of the hedged asset or liability. The deferred amounts are 
ultimately recognised in profit or loss as the hedged item affects profit or loss (e.g. when inventory impacts cost of sales). This is not a reclassification 
adjustment and will not be recognised in OCI for the period. 

For any other cash flow hedges, the amount accumulated in OCI is reclassified to profit or loss as a reclassification adjustment in the same period 
or periods during which the hedged cash flows affect profit or loss.

Cash and Cash Equivalents
For the purpose of presentation in the statement of cash flows, cash and cash equivalents includes cash on hand, deposits held at call with financial 
institutions, other short-term, highly liquid investments with original maturities of three months or less that are readily convertible to known 
amounts of cash and which are subject to an insignificant risk of changes in value, credit card receipts and bank overdrafts. Amounts held in money 
market funds are held at fair value through the profit and loss and are valued using Level 1 inputs. Bank overdrafts are shown within borrowings in 
current liabilities in the Balance Sheet. Refer to Note 30 of the financial statements.

Pension Arrangements
The  Group  provides  pension  benefits  which  include  both  defined  benefit  and  defined  contribution  arrangements.  Pension  assets  are  held  in 
separate trustee administered funds and the Group also provides other, unfunded, pension benefits to certain members.

The cost of providing benefits under the defined benefit and unfunded arrangements are determined separately for each plan using the projected 
unit credit method, with actuarial valuations being carried out at each Balance Sheet date by external actuaries. The present value of the defined 
benefit obligation is determined by discounting the estimated future cash outflows using interest rates of high quality corporate bonds that are 
denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating to the terms of the related pension 
obligation. A net pension asset is only recognised to the extent that it is expected to be recoverable in the future through a cash refund or a 
reduction in future payments.

The current service cost of the defined benefit plan is recognised in the Income Statement as an employee benefit expense. The net interest cost is 
calculated by applying the discount rate to the net balance of the defined benefit obligation and the fair value of the plan assets. 

Actuarial gains and losses arising from experience adjustments and changes in actuarial assumptions are charged or credited to other comprehensive 
income in the period in which they arise.

The cost of defined contribution schemes is recognised in the Income Statement as incurred. The Group has no further payment obligations once 
the contributions have been paid. 

188

 
Share-based Payments
The fair value of employee share options is calculated when they are granted using a Black-Scholes model and the fair value of equity-settled LTIP 
awards is calculated at grant using a Monte Carlo model. The resulting cost is charged in the Income Statement, as an employee benefit expense, 
over the vesting period of the option or award together with a corresponding increase in equity. The cumulative expense recognised is the Group’s 
best estimate of the number of equity instruments that will ultimately vest. The expense or credit in the Income Statement for a period represents 
the movement in cumulative expense recognised as at the beginning and end of that period.

Service  and  non-service  performance  conditions  are  not  taken  into  account  when  determining  the  grant  date  fair  value  of  awards,  but  the 
likelihood of the conditions being met is assessed as part of the Group’s best estimate of the number of equity instruments that will ultimately vest. 
Market performance conditions are reflected within the grant date fair value.

No expense is recognised for awards that do not ultimately vest because of non-market performance and/or service conditions that have not been 
met. When awards include a market or non-vesting condition, the transactions are treated as vested irrespective of whether the market or non-
vesting condition is satisfied, provided that all other performance and/or service conditions are met.

The social security contributions payable in connection with the grant of the share options or LTIP award is considered an integral part of the grant 
itself, and the charge is treated as a cash-settled transaction. For cash-settled awards, the fair value of the liability is determined at each Balance 
Sheet date and the cost is recognised in the Income Statement over the vesting period. 

Taxation
Taxation, comprised of current and deferred tax, is charged or credited to the Income Statement unless it relates to items recognised in other 
comprehensive income or directly in equity. In such cases, the related tax is also recognised in other comprehensive income or directly in equity.

Current tax liabilities are measured at the amount expected to be paid, based on tax rates and laws that are enacted or substantively enacted at 
the Balance Sheet date.

Deferred tax is accounted for using the Balance Sheet liability method on temporary differences between the tax bases of assets and liabilities and 
their carrying amounts. It is calculated using rates of taxation enacted or substantively enacted at the Balance Sheet date which are expected to 
apply when the asset or liability is settled.

Deferred tax liabilities are generally recognised for all taxable temporary differences. Deferred tax assets are only recognised to the extent that it 
is probable that taxable profits will be available against which deductible temporary differences can be utilised. Deferred tax is not recognised in 
respect of investments in subsidiaries and associates where the reversal of any taxable temporary differences can be controlled and are unlikely 
to reverse in the foreseeable future. Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset and there is an 
intention to settle the balances on a net basis.

Tax provisions are recognised when there is a potential exposure to an uncertain tax position. Management uses professional advisers and in-house 
tax experts to determine the amounts to be provided. 

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Share Buybacks
The Group has regularly returned surplus cash to shareholders through share buybacks. Shares purchased for cancellation are deducted from 
retained earnings at the total consideration paid or payable. The Company also uses contingent share purchase contracts and irrevocable closed 
period buyback programmes; the obligation to purchase shares is recognised in full at the inception of the contract, even when that obligation is 
conditional on the share price. Any subsequent reduction in the obligation caused by the expiry or termination of a contract is credited back to 
equity at that time. No gain or loss is recognised in profit or loss on the purchase, sale, issue or cancellation of the Group’s own equity instruments. 

Shares Held by ESOT
The NEXT Employee Share Ownership Trust (ESOT) provides for the issue of shares to Group employees, principally under share option schemes. 
Shares in the Company held by the ESOT are included in the Balance Sheet at cost, including any directly attributable incremental costs, as a 
deduction from equity. 

Provisions
A provision is recognised where the Group has a present obligation (legal or constructive) as a result of a past event and it is probable that an 
outflow of economic benefits will be required to settle the obligation. Provisions are measured at the present value of the expenditures expected 
to be required to settle the obligation using a pre-tax rate that reflects current market assessments of the time value of money and the risks specific 
to the obligation. When discounting is used, the increase in the provision due to the passage of time is recognised as a finance cost.

189

 
 
 
GROUP ACCOUNTING POLICIES 

Lease Accounting 
Group as lessee 
At inception of a contract the Group assesses whether the contract is or contains a lease. A lease is present where the contract conveys, over a 
period of time, the right to control the use of an identified asset in exchange for consideration. Where a lease term ends and the Group remains 
within the site on holdover terms, the rental costs associated with this arrangement are recognised in the Income Statement as incurred. 

Where a lease is identified the Group recognises a right-of-use asset and a corresponding lease liability, except for short-term leases (defined as 
leases with a lease term of 12 months or less) and leases of low value assets. 

Lease liability – initial recognition
The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date. The lease payments 
are discounted at the Group’s incremental borrowing rate.

Lease payments included in the measurement of the lease liability comprise:

•  fixed lease payments (including in-substance fixed payments), less any lease incentives;

•  variable  lease  payments  such  as  those  that  depend  on  an  index  or  rate  (such  as  RPI),  initially  measured  using  the  index  or  rate  at  the 

commencement date;

•  the amount expected to be payable by the lessee under residual value guarantees;

•  the exercise price of purchase options where the Group is reasonably certain to exercise the options; and

•  payments of penalties for terminating the lease, if the lease term reflects the exercise of an option to terminate the lease.

The lease liability is presented as a separate line in the Consolidated Balance Sheet, split between current and non-current liabilities.

Lease liability – subsequent measurement
The lease liability is subsequently measured by increasing the carrying amount to reflect interest on the lease liability (using the effective interest 
method) and by reducing the carrying amount to reflect the lease payments made.

Lease liability – remeasurement
The lease liability is remeasured where:

•  there is a change in the assessment of exercise of an option, in which case the lease liability is remeasured by discounting the revised lease 

payments using a revised discount rate; 

•  the lease payments change due to changes in an index or rate or a change in expected payment under a guaranteed residual value, in which 
cases the lease liability is remeasured by discounting the revised lease payments using the initial discount rate (unless the lease payments 
change is due to a change in a floating interest rate, in which case a revised discount rate is used); or

•  the lease contract is modified and the lease modification is not accounted for as a separate lease, in which case the lease liability is remeasured 

by discounting the revised lease payments using a revised discount rate.

When the lease liability is remeasured, an equivalent adjustment is made to the right-of-use asset unless its carrying amount is reduced to zero, in 
which case any remaining amount is recognised in profit or loss.

Where the lease liability is denominated in a foreign currency it is retranslated at the Balance Sheet date with foreign exchange gains and losses 
recognised in profit or loss.

Right-of-use asset – initial recognition
The right-of-use asset comprises the initial measurement of the corresponding lease liability, lease incentives received, lease payments made 
at or before the commencement date and any initial direct costs. They are subsequently measured at cost less accumulated depreciation and 
impairment losses.

Where the Group has an obligation for costs to dismantle and remove a leased asset, restore the site on which it is located or restore the underlying 
asset to the condition required by the terms and conditions of the lease, a provision is recognised and measured under IAS 37. The costs are 
included in the related right-of-use asset, unless those costs are incurred to produce inventories.

The right-of-use asset is presented as a separate line in the Balance Sheet.

Right-of-use asset – subsequent measurement
Right-of-use assets are depreciated over the shorter of the lease term and useful life of the underlying asset.

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Lease Accounting 
Impairment
The Group applies IAS 36 to determine whether a right-of-use asset is impaired and accounts for any identified impairment loss as described in the 
‘Impairment – non-financial assets’ policy. 

(continued)

Variable  rents  that  do  not  depend  on  an  index  or  rate  are  not  included  in  the  measurement  of  the  lease  liability  and  the  right-of-use  asset. 
The related payments are recognised as an expense in the period in which the event or condition that triggers those payments occurs.

As a practical expedient, IFRS 16 permits a lessee not to separate non-lease components, and instead account for any lease and associated non-
lease components as a single arrangement. The Group has not used this practical expedient.

Short term leases and low value assets
For these leases, the Group recognises the lease payments as an operating expense on a straight-line basis over the term of the lease unless 
another systematic basis is more representative of the time pattern in which economic benefits from the leased assets are consumed. 

The Group as lessor
The Group enters into lease agreements as a lessor with respect to some of its properties. 

Leases for which the Group is a lessor are classified as finance or operating leases. Whenever the terms of the lease transfer substantially all the 
risks and rewards of ownership to the lessee, the contract is classified as a finance lease. All other leases are classified as operating leases.

When the Group is an intermediate lessor, it accounts for the head lease and the sublease as two separate contracts. The sublease is classified as a 
finance or operating lease by reference to the right-of-use asset arising from the head lease.

Rental  income  from  operating  leases  is  recognised  on  a  straight-line  basis  over  the  term  of  the  relevant  lease.  Initial  direct  costs  incurred  in 
negotiating and arranging an operating lease are added to the carrying amount of the leased asset and recognised on a straight-line basis over the 
lease term.

Amounts  due  from  lessees  under  finance  leases  are  recognised  as  receivables  at  the  amount  of  the  Group’s  net  investment  in  the  leases. 
Finance lease income is allocated to accounting periods so as to reflect a constant periodic rate of return on the Group’s net investment outstanding 
in respect of the leases.

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Sale and leaseback
A sale and leaseback transaction is where the Group sells an asset and reacquires the use of the asset by entering into a lease with the counterparty. 
A sale is recognised when control of the underlying asset passes to the counterparty. The asset sold is derecognised and a lease liability and right-
of-use asset recognised in relation to the lease. Any gain or loss arising on the transaction is recognised in the Income Statement and relates to the 
rights transferred to the counterparty. 

Government Grants 
Grants are recognised only when there is reasonable assurance that the Group will comply with the conditions attached to them and that the 
grants will be received. Grants that are receivable as compensation for expenses already incurred are recognised in profit or loss in the period in 
which they become receivable.

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GROUP ACCOUNTING POLICIES 

Climate change
In preparing the financial statements we have considered the potential impact of climate change. Given the identified risks are expected to be 
present in the medium to long term our focus has been on the non-current assets within the Balance Sheet. 

Specifically, for the material non-current assets, we note the following:

•  The plant, property and equipment associated with our stores have relatively short useful lives (in line with the store lease terms which average 
5 years) and hence would not be at risk in the medium to long term. Furthermore, based on our current lease profile, we expect any potential 
future store refurbishments to be phased over several years and therefore any changes in the requirements associated with climate change 
would not have a material impact in any given year. 

•  For the right-of-use assets associated with our warehouse and head office, and the machinery in our new E3 warehouse, the risk from climate 
change is not considered material. The warehouse and head office sites are located in areas which we would not expect to be physically 
impacted  by  climate  change  while  the  risk  of  impairment  on  such  assets,  for  example  due  to  the  introduction  of  environmental  taxes,  is 
considered remote given the strong operational margins generated by the Online business which they support.

•  The intangible assets, which consist of goodwill, brands and internally generated software, are either fully recoverable or have a useful life less 
than 10 years and hence do not fall within the medium to long term risk profile. Hence, we would not expect the identified risks to impact 
these assets.

•  The Associates, joint ventures and other investments comprise our equity investments. These businesses also operate in the retail and online 
fashion sector and consequently have a similar asset and risk profile to NEXT. There is no indication of any specific climate related risks to their 
assets or business that would represent a material risk to the carrying value of these investments. 

•  Defined benefit pension assets covering gilts, property based investments and equity investments are diverse and, in the context of the climate 
change horizons, relatively liquid. The pension scheme is therefore able to amend its investment portfolio and strategy within a relatively short 
time horizon to ensure its assets are not at material risk from climate change. 

The other non-current assets were also reviewed and no risk identified. Current assets, by their nature, are expected to be fully utilised within the 
business in the short term and no climate risk has been identified in this time horizon. 

As a consequence there has been no material impact on the financial reporting judgements and estimates applied in the preparation of the 2023 
Annual Report and Accounts. Please see page 91 of the Annual Report and Accounts for further detail on our climate change assessment.

Major Sources of Estimation Uncertainty and Judgement
The preparation of the financial statements requires estimates and assumptions to be made that affect the reported values of assets, liabilities, 
revenues and expenses. Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised 
in the year in which the estimate is revised and in any future years affected.

Control implications of investment in Reiss
On 28 February 2022, NEXT exercised its option to acquire a further 26% indirect interest in Reiss Limited (“Reiss”). Upon review of the Shareholders’ 
Agreement there are certain operational and financial matters which require joint agreement from all shareholders. Therefore, even though NEXT 
now holds 51% of the equity shares, management has formed a judgement that it does not have control over Reiss and so it has been accounted 
for as a joint venture. 

In applying the Group’s accounting policies described above, the directors have identified that the following areas are the key estimates that have 
a significant risk of resulting in a material adjustment to the carrying value of assets and liabilities in the next financial year.

Defined benefit pension assumptions
The assumptions applied in determining the defined benefit pension obligation (Note 20), are particularly sensitive. Advice is taken from a qualified 
actuary to determine appropriate assumptions at each Balance Sheet date. The actuarial valuation involves making assumptions about discount 
rates, mortality rates and future pension increases. Due to the complexity of the valuation, the underlying assumptions and the long term nature of 
these plans, such estimates are subject to significant uncertainty. A sensitivity analysis is shown in Note 20. In determining the appropriate discount 
rate, management considers the interest rates of high quality UK corporate bonds, with extrapolated maturities corresponding to the expected 
duration of the obligation. The mortality rate is based on publicly available mortality tables. 

Expected credit losses on Online customer and other receivables
The allowance for ECL (Note 13) is calculated on a customer-by-customer basis, using a combination of internally and externally sourced information, 
including expected future default levels (derived from historical defaults, overlaid by arrears and indebtedness profiles, and third party macro-
economic forecasts) and future predicted cash collection levels (derived from past trends and future projections).

Prior to default, the greatest sensitivity relates to the ability of customers to afford their payments (impacting the Probability of Default (PD) and, 
to a lesser extent, the Exposure at Default (EAD)). Once a customer receivable has defaulted, there is limited sensitivity in expected recoveries due 
to the lack of significant variability in cash collection levels post default. 

Of the total ECL (Note 28), £87.8m relates to defaulted debt (without significant uncertainty) and £114.7m is for non defaulted debt, where 
significant estimation uncertainty exists. The remainder of the section relates to non defaulted debt. 

192

Major Sources of Estimation Uncertainty and Judgement
Expected credit losses on Online customer and other receivables 
Macroeconomic Uplift

 (continued)

(continued)

The first main area of major estimation uncertainty in calculating the ECL is the impact of a change in unemployment. Management uses an 
independent forecast of unemployment, provided by Experian, and weights the effect of the expected, low, high and extreme scenarios in the 
proportions 40/30/25/5. The expected scenario assumes a central unemployment rate peaking at 5.7% in Q4 2024. This weighted view adds 
£12.5m to the underlying model ECL.

If  the  extreme  unemployment  scenario  was  used  instead  (peaking  at  9.6%  in  Q1  2025),  this  would  add  a  further  £18m  of  ECL.  If  the  high 
unemployment scenario was used (peaking at 7.3% in Q1 2025), this would add a further £7m of ECL. Lastly, if the low unemployment scenario 
was used (peaking at 4.4% at Q4 2024), this would reduce the ECL by £7m.

The second main area of major estimation uncertainty in calculating the ECL is the impact that the current cost of living pressures may have on 
customer payment behaviour. In order to reflect the underlying risk in the loan book, the following factors have been incorporated into the provision: 

1) Downgrading the underlying base to the pre-COVID arrears and indebtedness profile

The  underlying  distribution  of  arrears  and  consumer  indebtedness  scores  from  before  the  COVID  pandemic  have  been  overlaid  on  the  ECL 
calculation in order to adjust recent performance trends. This is because the Consumer Indebtedness Index (CII) scores and the arrears profile of 
customers are key inputs in the underlying ECL model and management considers that the underlying risk characteristics have not yet returned to 
normalised levels. This adjustment, using pre-COVID arrears and indebtedness profiles, contributes £13.1m to the ECL. 

2) Recognition of the ongoing risk of an increased ECL for customers who have shown recent indicators of distress and are therefore considered 
to be at higher risk of default

With the UK experiencing record levels of inflation, disposable income is likely to be further constricted as the effects of mortgage rate rises start 
to flow through into household budgets and energy bills remain elevated. Management believe this may adversely impact the recoverability of 
customer receivables, specifically customers who have previously shown signs of distress. A further overlay to increase the provision coverage of 
these customers to align with that of those customers in the highest risk banding (relating to their current arrears stage) has been applied, which 
forms £24.4m of the total ECL. We are not explicitly predicting that these customers will move towards a higher level of indebtedness (per the CII) 
but we are using this model mechanism to apply an appropriate and understood multiplier on the risk levels of these particular customers. 

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Sensitivity to the Probability of Default

Following application of the above two overlays, Management believes that there is adequate provision for ECL based on a stressed, but realistic 
level of payments. The primary area of estimation uncertainty which could have a material impact to the provision is the probability of default. 
Whilst considered unlikely, if the probability of default were to double, this would increase the provision by £28.2m .

In the five weeks following the year end date, £0.2bn of the £1.3bn NEXT customer and other trade receivables has been recovered.

Other areas of estimation uncertainty and judgement
In addition, in applying the Group’s accounting policies described above, the directors have identified the following areas as key estimates and 
judgements that relate to balances which the directors consider to be of particular importance to understanding the nature of the Balance Sheet. 
A significant change in these estimates could result in a significant (but not material) adjustment to the carrying value of assets and liabilities in the 
next financial year. 

Net realisable value of inventories
The selling prices of inventory are estimated to determine the net realisable value of inventory. Historical sales patterns and post year end trading 
performance are used to determine these. A 2% change in the volume of inventories going to clearance would impact the net realisable value by 
circa £6m. A 2% change in the level of markdown applied to the selling price would impact the value of inventories going to clearance by circa £8m.

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GROUP ACCOUNTING POLICIES 

Major Sources of Estimation Uncertainty and Judgement
Impairment of right-of-use assets and property, plant and equipment
Property, plant and equipment and right-of-use assets are reviewed for impairment if events or changes in circumstances indicate that the carrying 
amount may not be recoverable or a previous impairment should be reversed. Key triggers considered by management include store (i.e. CGU) 
sales varying significantly from previous forecasts, significant changes in the cost base (for example due to a rent review) and whether any new, 
wider economic factors may impact the forecast performance. When an impairment review is performed, the recoverable amount is based on 
the higher of the value in use and fair value less costs to sell. The value in use method requires the Group to apply assumptions in performing its 
assessment of future cash flows over the useful life of the asset. Key assumptions used are the Board approved budget for year 1, growth rate to be 
applied to the cash flows and the risk adjusted pre-tax discount rate used to discount the assumed cash flows to present value. 

 (continued)

The cash flow projections include assumptions on store performance throughout the remaining contractual lease term. In particular, the expected 
decline in like-for-like Retail sales in the budget for 2023/24 and the subsequent assumptions on our like-for-like Retail sales represent sources of 
significant estimation uncertainty. A future change to the assumption of sales growth would result in a reassessment of the value in use and could 
give rise to a significant change in the impairment recognised. 

Retail store performance in the year has significantly exceeded management’s previous expectations. This better than expected performance 
has informed management’s view on the 2023/24 budget and following a review of CGU forecast performance, there has been a reversal of the 
previous impairment of £37.6m. Management’s budget for 2023/24 assumes a year on year reduction in sales of -4.5% and then a longer term 
decline of -6% in line with the observed 3 year decline in the pre COVID period. A reduction in the forecast sales in the year 1 budget of -2%, with no 
subsequent changes to sales, would result in an increase in the impairment charge of circa £1m. A larger change of -4% would result in an increased 
impairment charge of circa £2m.

In the prior year the impairment charge had been significant. Accordingly a change in the discount rate applied to the impairment model would 
have resulted in a significant change in the impairment recognised. However, the remaining balance, following the reversal in the year, is now 
relatively low in value and hence a change in the discount rate no longer has a significant impact.

Management has assessed its online business to be a CGU. There have been no indicators in the current year or prior year of any impairment.

Adoption of new accounting standards, interpretations and amendments
The Group has applied the following interpretations and amendments for the first time in these financial statements:

•  Reference to Conceptual Framework – amendments to IFRS 3

•  Property, Plant and Equipment – Proceeds before Intended Use – amendments to IAS 16

•  Onerous Contracts – Cost of Fulfilling a Contract – amendments to IAS 37

•  Annual Improvements to IFRS Standards 2018-2020

The application of these new interpretations and amendments did not have a material impact on the financial statements.

Certain  new  accounting  standards  and  interpretations  have  been  published  that  are  not  yet  effective  and  have  not  been  adopted  by  the 
Group. These standards are not expected to have a material impact on the entity in the current or future reporting periods and on foreseeable 
future transactions. 

Alternative performance measures (APMs)
Management exercises judgement in determining the adjustments to apply to IFRS measurements in order to derive suitable APMs. As set out 
on pages 72 to 73, APMs are used as management believe these measures provide additional useful information on the trends, performance and 
position of the Group. These measures are used for performance analysis by the Board. The APMs are not defined by IFRS and therefore may not 
be directly comparable with other companies’ APMs. These measures are not intended to be a substitute for, or superior to, IFRS measurements.

194

NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

1. Segmental Analysis
The Group’s operating segments are determined based on the Group’s internal reporting to the Chief Operating Decision Maker (CODM). The CODM 
has been determined to be the Group Chief Executive, with support from the Board. The performance of operating segments is assessed on 
operating profit, excluding equity-settled share option charges recognised under IFRS 2 “Share-based payment” and unrealised gains or losses on 
derivatives which do not qualify for hedge accounting. 

The  Property  Management  segment  holds  properties  and  property  leases  which  are  recharged  to  other  segments  and  external  parties. 
The  International  Retail,  Sourcing  and  other  segment  comprises  franchise  and  wholly  owned  stores  overseas  and  our  sourcing  business. 
International online sales are included in the NEXT Online segment. Joules represents the results from the Joules business acquired in 2022.

Where third-party branded goods are sold on a commission basis, only the commission receivable is included in statutory revenue. “Total Group 
Sales” represents the full customer sales value of commission based sales, interest income and service income, excluding VAT. Under IFRS 15 
“Revenue from contracts with customers”, total sales have also been adjusted for customer delivery charges, promotional discounts, Interest Free 
Credit commission costs and expired gift card balances (See “Other IFRS 15 adjustments” in the table overleaf). The CODM uses the Total Group 
sales as a key metric in assessing segment performance; accordingly, this is presented below and then reconciled to the statutory revenue.

Segment analysis restatement
During the financial year to 28 January 2023, the segment revenue and profit used by the CODM changed as set out below: 

1.   Lipsy

The Group had previously split the profit generated from selling Lipsy goods through the NEXT website between NEXT Online and the Lipsy 
division. Given all of Lipsy’s online sales are reported within NEXT Online, the Group will now present all of these associated profits within 
NEXT Online and therefore for comparative purposes has restated segment sales and revenue and profit for the 52 weeks to 29 January 2022. 
This does not impact Group profit and is a change in presentation within this note only. Under the previous approach, prior to the restatement, 
the Lipsy profit was £27.1m (2022: £20.5m). As a result of this change:

1) Segment profit for NEXT Online  increases by £27.5m (2022: £18.0m).

2)  NEXT  Finance  profit  increases  by  £11.7m  (2022:  £7.7m)  as  Lipsy    previously  received  a  benefit  for  its  contribution  towards  the  NEXT 
Finance business.

3) International Retail, Sourcing and Other has an additional cost of £12.1m (2022: £5.2m).

Lipsy’s assets, capital expenditure and depreciation are included within NEXT Online.

2.  Total Platform

In the prior financial year, the financial performance of Total Platform was reported across two segments: 

(1) profit on sales was reported within NEXT Online; and

(2) equity returns were reported separately within “Share of results of associates and joint venture”. 

The Total Platform business has grown significantly in the last 12 months and therefore sales and profits will be presented within its own 
segment for better understanding of the performance of Total Platform. As a result, the prior year segment revenue and profits have been 
restated so that all Total Platform related profit is presented in its own segment. This has no impact on Group profit.

As a result of this change:

1) Total Platform segment reports profit of £19.3m (2022: £6.9m);

2) NEXT Online’s segment profit decreases by £5.1m (2022: £2.1m); and

3) Profit shown in “Share of results of associates and joint ventures” decreases by £14.3m (2022: £4.8m).

Total Platform’s assets, capital expenditure and depreciation are reported within the NEXT Online segment as the assets are shared with the 
Online business.

In addition to the above we have aggregated NEXT International Retail and NEXT Sourcing and some residual Lipsy wholesale sales and central 
costs into a single line “International Retail, Sourcing and Other”. None of these changes impact the overall Group operating profit as they relate 
to presentation and reclassifications only. Note that the profit impacts noted for Lipsy and Total Platform above are rounded to 0.1 decimal place.

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NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

1. Segmental Analysis 
Segment sales and revenue

(continued)
Total sales 
excluding  
VAT 
£m
3,006.6
274.4
1,865.1
5,146.1
144.4
32.8
18.9
72.3
5,414.5
 –
5,414.5

52 weeks to 28 January 2023

Commission 
sales  
adjustment 
£m
(329.2)
 –
(17.1)
(346.3)
(101.5)
 –
 –
 –
(447.8)
 –
(447.8)

Other 
IFRS 15 
adjustments 
£m
66.2
 –
1.1
67.3
 –
 –
 –
 –
67.3
 –
67.3

External 
revenue 
£m
2,743.6
274.4
1,849.1
4,867.1
42.9
32.8
18.9
72.3
5,034.0
 –
5,034.0

Internal 
revenue 
£m
0.6
 –
0.4
1.0
 –
 –
156.1
530.2
687.3
(687.3)
 –

NEXT Online
NEXT Finance
NEXT Retail
Total Trading Sales
Total Platform
Joules
Property Management
International Retail, Sourcing and other
Total segment sales/revenue
Eliminations
Total

Included within external revenue is £123.7m (2022: £110.4m) related to sales made through the redemption of gift cards. 

NEXT Online
NEXT Finance
NEXT Retail
Total Trading sales
Total Platform
Joules
Property Management
International Retail, Sourcing and other
Total segment sales/revenue
Eliminations
Total

52 weeks to 29 January 2022 *restated

Total sales 
excluding  
VAT 
£m
3,064.7
249.4
1,432.4
4,746.5
39.1
 –
12.7
63.5
4,861.8
 –
4,861.8

Commission 
sales  
adjustment 
£m
(273.7)
 –
(7.2)
(280.9)
(27.8)
 –
 –
 –
(308.7)
 –
(308.7)

 Other  
IFRS 15 
adjustments 
£m
72.1
 –
0.7
72.8
 –
 –
 –
 –
72.8
 –
72.8

External 
revenue 
£m
2,863.1
249.4
1,425.9
4,538.4
11.3
 –
12.7
63.5
4,625.9
 –
4,625.9

Internal 
revenue 
£m
 –
 –
0.2
0.2
 –
 –
167.3
488.0
655.5
(655.5)
 –

Total 
segment 
revenue 
£m
2,744.2
274.4
1,849.5
4,868.1
42.9
32.8
175.0
602.5
5,721.3
(687.3)
5,034.0

Total 
segment 
revenue 
£m
2,863.1
249.4
1,426.1
4,538.6
11.3
 –
180.0
551.5
5,281.4
(655.5)
4,625.9

196

1. Segmental Analysis 
Segment profit

(continued)

NEXT Online
NEXT Finance
NEXT Retail
Profit from Trading
Total Platform (including share of results from associates and joint ventures)
Joules
Lipsy
Property Management
International Retail, Sourcing and other
Total segment profit
Central costs and other
Recharge of interest
Share option charge
Unrealised foreign exchange (losses)/gains
Share of results of associates and joint ventures
Operating profit
Finance income
Finance costs
Profit before tax

52 weeks to
28 January
2023
£m
467.3
170.5
240.5
878.3
19.3
(4.1)
 –
37.0
28.1
958.6
(10.9)
34.4
(24.3)
(16.3)
 –
941.5
5.7
(77.9)
869.3

52 weeks to 
29 January 
2022 
*Restated
£m
604.4
149.5
107.0
860.9
6.9
 –
 –
10.8
28.5
907.1
(15.2)
30.9
(19.9)
2.5
 –
905.4
4.2
(86.5)
823.1

52 weeks to 
29 January 
2022
previously 
reported
£m
588.5
141.8
107.0
837.3
 –
 –
20.5
10.8
33.7
902.3
(15.2)
30.9
(19.9)
2.5
4.8
905.4
4.2
(86.5)
823.1

G
r
o
u
p

C
o
m
p
a
n
y

In the Chief Executive’s Review the segment loss from Joules, adjusted to remove the non controlling interest, is presented as part of Total Platform. 

Transactions between operating segments are made on an arm’s length basis in a manner similar to those with third-parties. Segment revenue 
and segment profit include transactions between business segments which are eliminated on consolidation. The substantial majority of NEXT 
Sourcing’s revenues and profits are derived from sales to NEXT Retail and NEXT Online. Further detail on the segment performance is provided in 
the Chief Executive’s Review.

S
t
r
a
t
e
g
i
c
R
e
p
o
r
t

G
o
v
e
r
n
a
n
c
e

F
i
n
a
n
c
i

a

l
S
t
a
t
e
m
e
n
t
s

S
h
a
r
e
h
o
d
e
r

l

I

n
f
o
r
m
a
t
i
o
n

197

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

1. Segmental Analysis
Segment assets, capital expenditure and depreciation

 (continued)

Property, plant, equipment 
and software

Right-of-use 
assets

Capital expenditure 
inc. software 

Depreciation and 
amortisation

2023 
£m
445.1
 –
205.7
8.3
55.6

1.5
716.2

2022 
*restated 
£m
337.5
 –
213.2
 –
83.7

2.0
636.4

2023 
£m
132.8

521.0
 –
5.3

2.9
662.0

2022 
*restated 
£m
94.9
 –
534.6
–
5.0

4.6
639.1

2023 
£m
144.9
 –
63.6
0.5
38.5

0.6
248.1

2022 
*restated 
£m
130.8
 –
50.3
–
79.8

1.0
261.9

2023 
£m
46.8
 –
168.0
1.1
0.3

3.8
220.0

2022 
*restated 
£m
36.3
 –
181.1
–
(0.3)

3.6
220.7

NEXT Online
NEXT Finance
NEXT Retail
Joules
Property Management
International Retail, 
Sourcing and other
Total

These assets are allocated based on the operations of the segment and the physical location of the asset. Impairment charges and reversals in 
relation to property, plant and equipment are included in the NEXT Retail segment. 

Analyses of the Group’s external revenues (by customer location) and non-current assets (by geographical location) are detailed below. Non current 
assets include plant, property and equipment and intangible assets. It does not include right-of-use assets (disclosed separately), investments, the 
deferred tax asset or financial assets. 

2023 
£m
4,290.7
415.3
235.6
48.5
43.9
5,034.0

2023 
£m
746.6
3.5
4.3
27.5
781.9

2023 
£m
637.0
22.1
2.9
662.0

2022 
£m
3,837.5
447.0
247.0
53.0
41.4
4,625.9

2022 
£m
644.5
3.5
4.4
28.0
680.4

2022 
£m
615.3
19.2
4.6
639.1

External revenue by geographical location
United Kingdom
Rest of Europe
Middle East 
Asia
Rest of World
Total

Non-current assets by geographical location
United Kingdom
Rest of Europe
Middle East 
Asia
Total

Right-of-use assets by geographical location
United Kingdom
Rest of Europe
Asia
Total

198

2. Total Revenue
The Group’s disaggregated revenue recognised under contracts with customers relates to the following categories and operating segments:

NEXT Online
NEXT Finance
NEXT Retail
Total Platform
Joules
Property Management
International Retail, Sourcing and other
Total

NEXT Online
NEXT Finance
NEXT Retail
Total Platform
Joules
Property Management
International Retail, Sourcing and other
Total

Sale of goods 
£m
2,743.6
 –
1,849.1
27.4
32.8
 –
62.3
4,715.2

Credit account 
interest 
£m
 –
274.4
 –
 –
 –
 –
 –
274.4

52 weeks to 28 January 2023
Rental  
income 
£m
 –
 –
 –
 –
 –
18.9
 –
18.9

Royalties 
£m
 –
 –
 –
 –
 –
 –
10.0
10.0

52 weeks to 29 January 2022*restated

Sale of goods 
£m
2,863.1
 –
1,425.9
11.3
 –
 –
57.1
4,357.4

Credit account 
interest 
£m
 –
249.4
 –
 –
 –
 –
 –
249.4

Royalties 
£m
 –
 –
 –
 –
 –
 –
6.4
6.4

Rental 
income 
£m
 –
 –
 –
 –
 –
12.7
 –
12.7

Service  
income 
£m
 –
 –
 –
15.5
 –
 –
 –
15.5

Service 
income 
£m
 –
 –
 –
 –
 –
 –
 –
 –

Total 
£m
2,743.6
274.4
1,849.1
42.9
32.8
18.9
72.3
5,034.0

Total 
£m
2,863.1
249.4
1,425.9
11.3
 –
12.7
63.5
4,625.9

G
r
o
u
p

C
o
m
p
a
n
y

Service income recognised in the current period relates to services provided to our Total Platform partners. 

*   As a result of the changes in how we report segmental profit per Note 1, segmental revenue has also been amended in the prior year with Lipsy’s previously reported sale of goods 
of £2.2m being included within International Retail, Sourcing and Other and Lipsy royalties of £1.6m included within International Retail, Sourcing and other. Total Platform has been 
separated out into its own segment from NEXT Online.

3. Operating Profit 
Group operating profit is stated after charging/(crediting):

S
t
r
a
t
e
g
i
c
R
e
p
o
r
t

G
o
v
e
r
n
a
n
c
e

F
i
n
a
n
c
i

a

l
S
t
a
t
e
m
e
n
t
s

S
h
a
r
e
h
o
d
e
r

l

I

n
f
o
r
m
a
t
i
o
n

Depreciation on property, plant and equipment
Depreciation on right-of-use assets
Loss on disposal of property, plant and equipment
Gain on sale and leasebacks
Reversal of impairment on property, plant and equipment
Reversal of impairment on right-of-use assets
Amortisation and impairment of intangible assets
Gain on lease modifications, early exit and reassessed lease term
Variable rentals payable
Job Retention Scheme receipts

Cost of inventories recognised as an expense
Write-down of inventories to net realisable value
Total

52 weeks to 
28 January 
2023
£m
100.5
107.6
0.5
(17.7)
(2.7)
(34.9)
12.5
(1.4)
26.9
 –

52 weeks to 
29 January 
2022
£m
103.7
113.8
3.1
(13.4)
(3.1)
(1.2)
4.3
(3.8)
4.1
(16.2)

1,785.4
152.4
1,937.8

1,674.6
102.4
1,777.0

199

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

3. Operating Profit 
The Group has reviewed its store impairment models and its forecasts following identification of impairment triggers (being significant change in 
sales or significant change in cost base following rent reviews). As a result, where stores have performed significantly better than expected a net 
reversal of amounts previously impaired has been recognised of £34.9m (2022: £1.2m) on right-of-use assets and £2.7m (2022: £3.1m) on plant, 
property and equipment. This assessment involved a significant degree of estimation in order to determine the impairment required/reversed; 
refer to the Major Sources of Estimation Uncertainty and Judgement section with our Group Accounting Policies for further detail.

(continued)

In the prior year the Group received funds of £16.2m associated with the Job Retention Scheme. These were recognised in cost of sales at £16.1m 
and distributions costs at £0.1m based on where the associated staff payroll costs are recognised. All receipts from the Job Retention Scheme were 
paid in full to staff on furlough. This has been recognised as a grant in accordance with the group’s accounting policy. 

Cost of inventories recognised as an expense consists of those costs which are directly attributable to goods sold in the year, including packaging 
and inbound freight costs.

Other gains/losses reported in the Income Statement represent foreign exchange losses of £16.3m (2022: gain of £2.5m) in respect of derivative 
contracts which do not qualify for hedge accounting under IFRS 9.

Other foreign exchange differences recognised in the Income Statement were gains of £9.6m (2022: gains of £3.9m).

During the year the Group (including its overseas subsidiaries) obtained the following services from the Company’s auditor and its associates, 
including expenses:

Auditors’ remuneration
Audit of the financial statements
Audit of subsidiaries
Total audit fees
Other assurance services
Total

52 weeks to 
28 January 
2023
£000

52 weeks to 
29 January 
2022
£000

1,212
110
1,322
106
1,428

593
431
1,024
72
1,096

The year on year increase in audit fees reflects the increased complexity of the Group and the compliance costs associated with audits and the 
increased complexity of the business. Other assurance services relate to assurance work on Corporate Responsibility reporting.

200

4. Staff Costs and Key Management Personnel
Total staff costs were as follows:

Wages and salaries
Social security costs
Other pension costs

Share-based payment expense – equity settled
Share-based payment expense – cash settled
Total

52 weeks to 
28 January 
2023 
£m
772.3
62.3
43.7
878.3
24.3
 –
902.6

52 weeks to 
29 January 
2022 
£m
703.2
50.0
42.0
795.2
19.9
(0.2)
814.9

Share-based payments comprise Management, Sharesave and Share Matching Plan options and LTIP share awards, details of which are given in 
Note 24. 

Total staff costs by business sector were made up as follows:

NEXT Online, Retail and Finance
NEXT International Retail and Sourcing
Joules
Other activities
Total

52 weeks to 
28 January 
2023 
£m
857.3
30.5
4.9
9.9
902.6

G
r
o
u
p

C
o
m
p
a
n
y

52 weeks to 
29 January 
2022
restated*
£m
766.2
35.4
 –
13.3
814.9

*   As explained in Note 1 Segment Analysis, the Lipsy segment has been consolidated within NEXT Online. For the purpose of this note, Total Platform has been included within NEXT Online. 

Therefore the prior year staff costs has been restated to reflect this change in segments. This change has no impact on the Group’s total staff costs.

NEXT Online, Retail and Finance
NEXT International Retail and Sourcing
Joules
Other activities
Total

Average employees

Full-time equivalents 

2023 
Number
42,168
4,224
241
77
46,710

2022 
*restated 
Number
38,780
4,178
 –
82
43,040

2023 
Number
27,889
4,224
140
71
32,324

2022 
*restated 
Number
22,581
4,178
 –
77
26,836

*   The prior year average employees and full-time equivalents have been restated following a change in how Lipsy is reported within the operating segments of the Group. See Note 1 for 

more details. In addition, staff associated with Total Platform also perform services for NEXT Online, Retail and Finance above. 

The aggregate amounts charged in the financial statements for key management personnel (including employer’s National Insurance contributions), 
being the directors of NEXT plc, were as follows:

S
t
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a
t
e
g
i
c
R
e
p
o
r
t

G
o
v
e
r
n
a
n
c
e

F
i
n
a
n
c
i

a

l
S
t
a
t
e
m
e
n
t
s

S
h
a
r
e
h
o
d
e
r

l

I

n
f
o
r
m
a
t
i
o
n

Short term employee benefits
Share-based payments
Total

Directors’ remuneration is detailed in the Remuneration Report.

52 weeks to
28 January
2023 
£m
5.1
2.8
7.9

52 weeks to
29 January
2022 
£m
6.0
3.6
9.6

201

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

5. Finance Income and Costs

Interest on bank deposits
Other interest receivable
Finance income

Interest on bonds and other borrowings
Finance costs on lease liability
Finance costs

52 weeks to
28 January 
2023 
£m
0.1
5.6
5.7

52 weeks to
29 January 
2022 
£m
0.6
3.6
4.2

30.6
47.3
77.9

36.1
50.4
86.5

Other interest receivable includes interest income on preference shares of £4.8m (2022: £2.4m) and amounts accrued on loans to associates and 
joint ventures. Online account interest is presented as a component of revenue.

6. Taxation
Tax charge for the period
Our tax charge for the period is shown below. Tax is made up of current and deferred tax. Current tax is the amount payable on the taxable income 
in the period and any adjustments to tax payable in previous years. Deferred tax is explained on page 189.

Current tax:
Current tax on profits for the year
Adjustments in respect of prior years
Total current tax

Deferred tax:
Origination and reversal of temporary differences
Adjustments in respect of prior years
Total deferred tax

52 weeks to
28 January 
2023 
£m

52 weeks to
29 January 
2022 
£m

137.9
17.7
155.6

17.7
(14.7)
3.0

123.2
11.6
134.8

20.7
(9.9)
10.8

Tax expense reported in the Consolidated Income Statement

158.6

145.6

The adjustments in respect of prior years relate to timing on the recognition of amounts claimed as capital allowances. The prior year adjustments 
in 2022 related to amounts of capital gains on which rollover relief was claimed and the gains have been recognised. 

Factors affecting the tax charge in the period
The tax rate for the current period varied from the standard rate of corporation tax in the UK due to the following factors:

UK corporation tax rate
Non–taxable income
Non deductible expenses
Capital losses utilised
Overseas tax
Adjustments in respect of prior years
Revaluation of deferred tax asset
Benefit as a result of capital allowance 130% deduction
Total

202

52 weeks to
28 January 
2023 
%
19.0
(0.5)
0.6
(0.2)
(0.6)
0.4
–
(0.4)
18.3

52 weeks to
29 January 
2022 
%
19.0
–
–
–
–
–
(0.6)
(0.7)
17.7

6. Taxation 
Tax recognised in other comprehensive income and equity
In addition to the amount charged to the Income Statement, tax movements recognised in other comprehensive income and in equity were 
as follows:

(continued)

Deferred tax:
Pension benefit obligation
Fair value movements on derivative instruments
Tax charge in other comprehensive income

Current tax:
Share-based payments
Deferred tax:
Fair value movements on derivative instruments
Share-based payments
Total tax credit in the Statement of Changes in Equity

52 weeks to
28 January 
2023 
£m

52 weeks to
29 January 
2022 
£m

0.1
19.7
19.8

13.8
7.2
21.0

52 weeks to
28 January 
2023 
£m

52 weeks to
29 January 
2022 
£m

(1.2)

(30.1)
5.4
(25.9)

(7.3)

4.0
0.2
(3.1)

G
r
o
u
p

C
o
m
p
a
n
y

Deferred tax
Deferred tax is the tax expected to be payable or recoverable in the future arising from temporary differences that arise when the carrying value 
of assets and liabilities differ between accounting and tax treatments. Deferred tax assets represent the amounts of income taxes recoverable in 
the future in respect of those differences, while deferred tax liabilities represent the amounts of income taxes payable in the future in respect of 
those differences.

The deferred tax asset is made up of:

Accelerated 
capital 
allowances 
£m
23.5

Derivatives to 
fair value 
£m
5.2

Pension 
benefit 
obligation 
£m
(15.9)

Share-
based 
payments 
£m
20.9

IFRS 16  
leases 
£m
34.7

Other 
temporary 
differences 
£m
2.0

S
t
r
a
t
e
g
i
c
R
e
p
o
r
t

G
o
v
e
r
n
a
n
c
e

F
i
n
a
n
c
i

a

l
S
t
a
t
e
m
e
n
t
s

S
h
a
r
e
h
o
d
e
r

l

I

n
f
o
r
m
a
t
i
o
n

At January 2021
Recognised in:
– Income Statement
–  Other Comprehensive 

Income

–  Statement of Changes  

in Equity

At January 2022
Recognised in:
– Income Statement
–  Other Comprehensive 

Income

–  Statement of Changes  

in Equity

Acquisition of subsidiary
At January 2023

(15.0)

–

–
8.5

(2.5)

–

–
–
6.0

(0.6)

(7.2)

(4.0)
(6.6)

4.1

(19.7)

30.1
–
7.9

(6.5)

(13.8)

–
(36.2)

(1.5)

(0.1)

–
–
(37.8)

0.4

–

(0.2)
21.1

0.8

–

(5.4)
–
16.5

Total 
£m
70.4

(11.2)

(21.0)

(4.2)
34.0

(3.0)

1.5

–

–
36.2

9.0

–

–
11.0

(2.6)

(1.3)

–

–
–
33.6

–

(19.8)

–
(2.6)
7.1

24.7
(2.6)
33.3

203

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

6. Taxation 
Deferred tax 
Deferred tax assets are recognised for tax losses carried forward to the extent that the realisation of the related tax benefit through future taxable 
profits is probable. No recognition has been made of the following deferred tax assets:

(continued)

(continued)

Capital losses

Unrecognised

 Unrecognised

Gross value 
2023 
£m
18.6

Deferred tax 
2023 
£m
4.7

Gross value 
2022 
£m
31.0

Deferred tax 
2022 
£m
7.8

The benefit of unrecognised capital losses will only accrue if taxable profits are realised on future disposals of the Group’s capital assets. 

Factors affecting tax charges in future years
Deferred taxes reflected in these financial statements have been measured using the enacted tax rates at the Balance Sheet date. Following on 
from the Budget of 3 March 2021 the UK corporation tax rate will change effective April 2023 from 19% to 25%. As a result, deferred tax balances 
have been measured at the rate at which they are expected to unwind in the future, either 24% or 25% depending on the timing.  

Provisions, which are immaterial to the financial statements, have been recognised in relation to uncertain tax positions. These relate to the 
interpretation of tax legislation, including changes arising from the OECD’s Base Erosion and Profit Shifting project, which impact our NEXT Sourcing 
operation in its ordinary course of business. 

NEXT manages its tax affairs responsibly and proactively to comply with tax legislation. We seek to build solid and constructive working relationships 
with all tax authorities.

7. Dividends

Year to 28 January 2023
Final ordinary dividend for the year to Jan 2022
Interim ordinary dividend for the year to Jan 2023

Year to 29 January 2022
Special interim dividend
Special interim dividend

Paid
1 Aug 2022
3 Jan 2023

Pence per 
share
127p
66p

Paid
3 Sep 2021
28 Jan 2022

Pence per 
share
110p
160p

Cash Flow 
Statement 
£m
156.5
80.9
237.4

Cash Flow 
Statement 
£m
140.3
204.2
344.5

Statement 
of Changes 
in Equity* 
£m
156.5
80.9
237.4

Statement 
of Changes 
in Equity 
£m
140.3
204.2
344.5

*  Dividends included within the Statement of Changes in Equity is £237.1m which includes £0.3m of dividends previously payable and have now lapsed.

The Trustee of the ESOT waived dividends paid in the year on shares held by the ESOT.

It is intended that an ordinary dividend of 140.0p per share will be paid to shareholders on 1 August 2023. NEXT plc shares will trade ex-dividend 
from 6 July 2023 and the record date will be 7 July 2023. The estimated amount payable is £173m. The proposed dividend is subject to approval 
by shareholders at the Annual General Meeting to be held on 18 May 2023 and has not been included as a liability in the financial statements.

204

8. Earnings Per Share

Basic Earnings Per Share 

Diluted Earnings Per Share

Fully diluted Earnings Per Share

52 weeks to
28 January 
2023
573.4p

52 weeks to
29 January 
2022
530.8p

570.5p

524.0p

544.5p

505.8p

Basic Earnings Per Share is based on the profit for the period attributable to the equity holders of the Parent Company divided by the net of the 
weighted average number of shares ranking for dividend less the weighted average number of shares held by the ESOT during the period.

Diluted Earnings Per Share is calculated by adjusting the weighted average number of shares used for the calculation of basic Earnings Per Share 
as increased by the dilutive effect of potential ordinary shares. Dilutive shares arise from employee share option schemes where the exercise price 
is less than the average market price of the Company’s ordinary shares during the period. Their dilutive effect is calculated on the basis of the 
equivalent number of nil cost options. Where the option price is above the average market price, the option is not dilutive and is excluded from the 
diluted EPS calculation. There were 3,112,796 non-dilutive share options in the current year (2022: 1,474,577).

Fully diluted Earnings Per Share is based on the weighted average number of shares used for the calculation of basic Earnings Per Share, increased 
by the weighted average total employee share options outstanding during the period. Fully diluted Earnings Per Share is an Alternative Performance 
Measure (APM) used for the purposes of the Share Matching Plan, described further in Note 24.

The table below shows the key variables used in the Earnings Per Share calculations:

Profit after tax attributable to equity holders of the Parent Company (£m)

Weighted average number of shares (millions)
Weighted average shares in issue
Weighted average shares held by ESOT
Weighted average shares for basic EPS
Weighted average dilutive potential shares
Weighted average shares for diluted EPS

Weighted average total options outstanding
Weighted average shares for fully diluted EPS

52 weeks to
28 January 
2023
711.7

52 weeks to
29 January 
2022
677.5

130.2
(6.1)
124.1
0.6
124.7

6.6
130.7

132.9
(5.3)
127.6
1.7
129.3

6.3
133.9

As detailed in the Remuneration Report, the 2022/23 annual bonus for executive directors was determined by reference to NEXT Group pre-
tax Earnings per Share, adjusted to remove the impact of share buy backs not included in the original target metrics, of 687.2p (2022: 637.4p). 
The NEXT Profit before tax on a 52 week basis of £870.4m (2022: £813.5m), is divided by the net of the weighted average number of shares in issue 
less the weighted average number of shares held by the ESOT during the period. A definition of NEXT Profit before tax and NEXT Group pre-tax 
earnings per share is included in the Glossary.

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205

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

9. Property, Plant and Equipment

Cost
At January 2021
Exchange movement
Additions
Disposals
At January 2022
Exchange movement
Arising from acquisitions
Additions
Reclassification from assets under the course  
of  construction
Disposals
At January 2023

Depreciation
At January 2021
Exchange movement
Provided during the year
Impairment charge
Disposals
At January 2022
Exchange movement
Provided during the year
Net impairment release
Disposals
At January 2023

Carrying amount
At January 2023
At January 2022
At January 2021

Freehold 
property 
£m

Leasehold 
property 
£m

Plant and 
equipment 
£m

Assets under 
the course of 
construction 
£m

6.8
–
28.3
(8.3)
26.8
–
–
13.2

64.7
(64.9)
39.8

0.4
–
0.1
–
(0.1)
0.4
–
0.1
–
–
0.5

39.3
26.4
6.4

2.7
–
–
(0.1)
2.6
–
–
–

–
(1.3)
1.3

0.1
–
–
–
–
0.1
–
–
–
–
0.1

1.2
2.5
2.6

1,917.6
(3.5)
157.0
(102.1)
1,969.0
0.6
1.1
168.6

–
(53.6)
2,085.7

1,451.8
(3.4)
103.6
(3.1)
(98.2)
1,450.7
0.7
100.4
(2.7)
(53.2)
1,495.9

589.8
518.3
465.8

–
–
53.9
–
53.9
–
–
25.3

(64.7)
–
14.5

–
–
–
–
–
–
–
–
–
–
–

14.5
53.9
–

Total 
£m

1,927.1
(3.5)
239.2
(110.5)
2,052.3
0.6
1.1
207.1

–
(119.8)
2,141.3

1,452.3
(3.4)
103.7
(3.1)
(98.3)
1,451.2
0.7
100.5
(2.7)
(53.2)
1,496.5

644.8
601.1
474.8

At January 2023 the Group had entered into contractual commitments for the acquisition of property, plant and equipment amounting to £33.7m 
(2022: £96.7m). Plant and equipment includes leasehold improvements. 

Additions to assets under the course of construction relate to the build of the Dearne Valley warehouse extension. The assets under the course of 
construction in the prior year related to the build of the E3 warehouse which was completed during the current financial year.

See Note 3 for further detail on impairment charges.

206

10. Intangible Assets

Cost
At January 2021
Additions
Reclassified from assets under the course of construction
At January 2022
Additions
Arising from acquisitions
Reclassified from assets under the course of construction
Disposals
At January 2023

Amortisation and Impairment
At January 2021
Amortisation provided during the year
Impairment
At January 2022
Amortisation provided during the year
Impairment
Disposals
At January 2023

Carrying amount
At January 2023
At January 2022
At January 2021

Brand names 
and 
trademarks 
£m

Goodwill 
£m

Software 
assets under 
the course of 
construction 
£m

Software 
£m

45.7
–
–
45.7
–
11.6
–
–
57.3

1.6
–
0.2
1.8
–
–
–
1.8

55.5
43.9
44.1

4.3
–
–
4.3
–
10.5
–
–
14.8

4.1
0.1
–
4.2
0.4
–
–
4.6

10.2
0.1
0.2

2.1
7.6
2.9
12.6
25.5
7.4
18.3
(0.5)
63.3

0.3
3.1
0.5
3.9
11.5
0.6
(0.3)
15.7

47.6
8.7
1.8

14.4
15.1
(2.9)
26.6
15.5
–
(18.3)
–
23.8

–
–
–
–
–
–
–
–

23.8
26.6
14.4

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Total 
£m

66.5
22.7
–
89.2
41.0
29.5
–
(0.5)
159.2

6.0
3.2
0.7
9.9
11.9
0.6
(0.3)
22.1

137.1
79.3
60.5

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a
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Assets under the course of construction relate to internally developed software that is not yet complete. Once complete it will be transferred to 
“software” and amortised over its useful economic life (see Group Accounting Policies for more detail). 

Intangible assets arising from acquisitions in the year relate to the acquisition of Joules brand name and trade marks for £10.5m, goodwill arising 
from the acquisition of £11.6m and software intangibles of £7.4m. 

The carrying amount of goodwill is allocated to the following cash generating units:

NEXT Sourcing
Lipsy
NEXT Beauty
Joules
Total

2023 
£m
30.5
12.1
1.3
11.6
55.5

2022 
£m
30.5
12.1
1.3
–
43.9

Goodwill is tested for impairment at the balance sheet date on the basis of value in use calculations. The assumptions and basis for the impairment 
testing on the significant goodwill balances is set out below. 

The key assumptions in testing the goodwill for impairment are the future sourcing requirements of the Group and the ability of NEXT Sourcing to 
NEXT Sourcing
meet these requirements based on past experience. In assessing value in use, budgets for the next year were used and extrapolated for nine further 
years using a growth rate of 0% (2022: 0% growth rate) and discounted at a pre-tax rate of 8% (2022: 8%).

The key assumptions in testing the goodwill for impairment are the forecast sales for the Lipsy products, particularly through the NEXT website. 
Lipsy
In assessing the recoverable amount of goodwill, internal budgets for next year were used and extrapolated for nine further years using a growth 
rate of 2% (2022: 2%) and discounted at a pre-tax rate of 8% (2022: 8%). 

207

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

11. Leases
The right-of-use assets are comprised of:

Buildings
Stores
Equipment
Vehicles
Total

The right-of-use assets movement in the year is as follows:

At the beginning of the year
Additions
Disposals
Modifications and amendments
Depreciation
Reversal of impairment
At the end of the year

Additions to right-of-use assets include new leases and new contracts for leases previously on hold over.

The income from subleasing right-of use assets under operating leases is £18.7m (2022: £12.6m).

The lease liability movement in the year is as follows:

At the beginning of the year
Additions
Modifications and amendments
Payments
Interest
Disposals
Foreign exchange movement
At the end of the year

Amounts recognised in the Consolidated Income Statement include:

Depreciation on right-of-use assets
Buildings
Stores
Equipment
Vehicles
Total

Finance costs on leases
Expense on short term and low value leases
Expense on variable leases
Gain on sale and leasebacks

2023 
£m
228.0
420.5
1.2
12.3
662.0

2023 
£m
639.1
58.2
(4.0)
41.4
(107.6)
34.9
662.0

2023 
£m
(1,057.5)
(84.2)
(41.5)
204.4
(47.3)
5.5
(2.7)
(1,023.3)

2023 
£m
19.7
83.3
0.7
3.9
107.6

2023 
£m
(47.3)
(4.0)
(26.9)
17.7

2022 
£m
193.0
433.5
2.0
10.6
639.1

2022 
£m
720.1
27.8
(6.0)
9.2
(113.8)
1.8
639.1

2022 
£m
(1,185.9)
(41.2)
(12.9)
222.7
(50.4)
9.5
0.7
(1,057.5)

2022 
£m
17.6
91.3
1.3
3.6
113.8

2022 
£m
(50.4)
(3.5)
(4.1)
13.4

During the prior year, the Group entered into a sale and leaseback transaction in respect of our Elmsall 3 warehouse construction. As a result 
of this transaction, the Group received total proceeds of £114.6m and recognised a gain of £17.8m (of which £7.0m was recognised in the prior 
year) within administrative expenses. The gain has been recognised in relation to the performance obligations under the contract and reflects 
the proportion of the asset not retained in the future lease and is a proportion of the total gain expected on the sale and leaseback transaction. 
The Group also received cash proceeds of £10m in respect of two smaller sale and leaseback transactions which gave rise to a net gain of £6.9m. 

208

11. Leases 
Of the total proceeds received in the year of £101.0m, £41.7m of the proceeds (being the portion of the assets sold and not subject to the 
leaseback) have been classified within investing activities. The remaining sale and leaseback proceeds of £59.3m, relating to the asset being leased 
back, are presented within financing activity. 

(continued)

See Note 3 for further detail on impairment charges.

12. Associates, Joint Ventures and Other Investments

Cost
At January 2021
Additions
Retained profit
Interest on preference shares
At January 2022
Additions
Retained profit
Interest on preference shares
Preference share dividend received
Divestment of preference shares
Disposal of investment
At January 2023

Amortisation/Impairment
At January 2021
Provided during the year
At January 2022
Provided during the year
Impairment charge in the year
At January 2023

Carrying amount
At January 2023
At January 2022
At January 2021

Interest in 
associates 
and 
joint ventures 
£m

Other 
investments 
£m

4.3
34.3
4.8
2.4
45.8
64.7
14.3
4.8
(9.8)
(5.5)
–
114.3

0.3
0.3
0.6
0.3
0.7
1.6

112.7
45.2
4.0

1.0
–
–
–
1.0
1.9
–
–
–
–
(1.0)
1.9

–
–
–
–
–
–

1.9
1.0
1.0

Total 
£m

5.3
34.3
4.8
2.4
46.8
66.6
14.3
4.8
(9.8)
(5.5)
(1.0)
116.2

0.3
0.3
0.6
0.3
0.7
1.6

114.6
46.2
5.0

On 28 February 2022, NEXT exercised its option to acquire a further 26% indirect interest in Reiss Limited (“Reiss”). Upon completion in May 2022, 
NEXT acquired the 26% for £45.3m financed from NEXT’s own cash resources. Although NEXT now holds a 51% equity share, it does not have 
control of Reiss’ operational and financial activities and therefore has been treated as a joint venture. 

The finance income relates to interest on NEXT’s share of preference shares in the Reiss group’s ultimate holding company. This has been recognised 
within the Finance income line of the Income Statement. 

In addition, in March 2022, NEXT acquired a 25% equity stake in Swoon Limited for a cash consideration of £3.5m, and in April 2022, a 44% equity 
stake in the holding company of JoJo Maman Bébé Limited for a total cash consideration of £15.9m. In both cases NEXT has significant influence, 
but not control, over the investments’ operational and financial activities and therefore they have been treated as associates.

During the year, NEXT also acquired a 19.9% stake in the holding company of Sealskinz Limited for £1.9m comprising ordinary shares and preference 
shares. For this acquisition, NEXT does not have significant influence and therefore the investment in ordinary shares has been accounted for as 
financial assets at fair value through profit or loss and the preference shares are financial assets measured at amortised cost within this note.

Additions in the prior period to January 2022 relate to the considerations paid for the initial 25% indirect interest in Reiss Limited (“Reiss”), a 33% 
direct interest in Aubin and Wills Holdings Limited and a 51% joint venture arrangement with Gap, Inc., West Apparel Limited. West Apparel Limited 
is treated as a joint venture as NEXT has joint control of its operations and financial activities. 

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209

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

12. Associates, Joint Ventures and Other Investments 
Details of material associates and joint ventures
Set out below are the material associates and joint ventures of the Group as at 28 January 2023. The entities listed below have share capital 
consisting of ordinary shares, which are held directly by the Group. The country of incorporation or registration is also their principal place of 
business with the exception of Reiss (see below), and the proportion of ownership interest is the same as the proportion of voting rights held.

(continued)

Name of entity
Pink Topco Limited* (Reiss)
Pink Topco Limited* (Reiss)
Regent Bidco 1 Limited**  
(JoJo Maman Bébé)

Immaterial associates and 
joint ventures

% ownership

Carrying amount

Investment 
type
Ordinary shares
Preference shares

2023
%
51%
51%

2022
%
25%
25%

Nature of 
relationship
Joint venture
Joint venture

Measurement 
method
Equity
Amortised cost

2023
£m
17.3
61.2

2022
£m
2.0
35.1

Ordinary shares

44%

–

Associate

Equity

16.2

–

18.0
112.7

8.1
45.2

*   Pink Topco Limited is the parent company for the Reiss Group which designs and retails high quality women’s and men’s fashion clothing and accessories. Its product range complements 
the Group’s customer offering within stores and online. Its registered office is 22 Grenville Street, St Helier, Jersey JE4 8PX and its principal place of business is REISS Building, 12 Picton 
Place, London W1U 1BW. 

** Regent Bidco 1 Limited is the parent company of the JoJo Maman Bébé Group which designs and sells high-quality maternity, baby and children’s clothing, nursery products, gifts and toys. 
The business trades via omni-channel retail direct to consumers in the UK and Ireland and via wholesale and ecommerce sales internationally. Its registered office is ℅ Alter Domus (Uk) 
Limited, 10th Floor, 20 St Mary Axe, London EC3A 8BF and its principal place of business is Unit A Oxwich Road, Reevesland Industrial Estate, Newport, Gwent NP19 4PU. 

The table below provides the summarised profit and loss and balance sheet for Reiss and JoJo Maman Bébé. The information disclosed reflects the 
amounts presented in the consolidated financial statements of Reiss and JoJo Maman Bébé amended to reflect adjustments made by the Group 
when using the equity method, including fair value adjustments and modifications for differences in accounting policy. 

Reiss*

JoJo Maman Bébé

Sales
Profit after tax
Group's share in %
Group share in £'m

Total non–current assets
Total current assets
Total current liabilities
Total non–current liabilities
Net assets/(liabilities)

Group share in %
Group share in £m
Goodwill
Carrying amount

2023
£m
325.2
9.0
51.0%
6.8

176.4
85.2
(75.7)
(211.8)
(25.9)

51.0%
(13.2)
30.5
17.3

2022
£m
236.1
7.0
25.0%
1.8

194.1
99.8
(60.2)
(268.7)
(35.0)

25.0%
(8.8)
10.8
2.0

2023
£m
58.6
0.7
44.0%
0.3

32.0
22.5
(11.8)
(18.0)
24.7

44.0%
10.9
5.3
16.2

2022
£m
–
–
–
–

–
–
–
–
–

–
–
–
–

*  Due to the exercise of the option, the Group’s share of Reiss’ profit is calculated at 25% for the first 3 months of the year and then at 51% for the remainder of the year. 

In addition to the above as at 28 January 2023, Reiss had cash and cash equivalents of £18.0m (2022: £49.0m) and current financial liabilities 
(excluding  trade  and  other  payables  and  provisions)  of  £nil  (2022:  £nil)  and  non-current  financial  liabilities  of  £120.4m  (preference  shares). 
Included within their income statement were depreciation and amortisation of £26.5m (2022: £22.0m), interest income of £nil (2022: £nil), interest 
expense of £14.1m (2022: £12.3m).

There are no other profits or losses from discontinued operations or other comprehensive income from the Group’s investments in associates and 
joint ventures other than the amounts already disclosed above. 

Aggregate information of associates and joint ventures that are not individually material
The aggregate carrying amount of the individually immaterial associates and joint ventures is £18.0m (2022: £8.1m) with the Group’s share of their 
profit from continuing operations in the current period being £7.2m (2022: £3.0m).

210

 
13. Customer and Other Receivables
The following table shows the components of net receivables.

Gross customer receivables
Less: refund liabilities
Net customer receivables
Less: allowance for expected credit losses

Other trade receivables
Less: allowance for doubtful debts

Presentation of the above, split by total receivables and allowances:

Net customer receivables
Other trade receivables

Less: allowance for expected credit losses and doubtful debts

Prepayments
Other debtors
Amounts due from associates and joint ventures

2023 
£m
1,521.1
(64.2)
1,456.9
(202.2)
1,254.7
42.9
(0.3)
1,297.3

2023 
£m
1,456.9
42.9
1,499.8
(202.5)
1,297.3

54.9
40.7
32.6
1,425.5

2022 
£m
1,403.3
(49.4)
1,353.9
(191.2)
1,162.7
24.9
(0.5)
1,187.1

2022 
£m
1,353.9
24.9
1,378.8
(191.7)
1,187.1

53.1
14.1
26.6
1,280.9

G
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No interest is charged on customer receivables if the statement balance is paid in full and to terms; otherwise balances bear interest at a variable 
annual percentage rate of 23.9% (2022: 23.9%) at the year-end date, except for £54.8m (2022: £40.6m) of next3step balance which bears interest 
at 29.9% (2022: 29.9%) at the year end date. 

The Group applies the simplified approach to providing for expected credit losses prescribed by IFRS 9, which permits the use of the lifetime 
expected loss provision for all trade receivables. To measure the expected credit losses, other trade receivables have been allocated to the Risk 
band 1 (defined in Note 28), representing management’s view of the risk and the days past due. The expected credit losses incorporate forward 
looking information.

The fair value of customer receivables and other trade receivables is approximately £1,260m (2022: £1,150m). This has been calculated based on 
future cash flows discounted at an appropriate rate for the risk of the debt. The fair value is within Level 3 of the fair value hierarchy (refer to the 
Fair Value Hierarchy table in Note 27).

Expected  irrecoverable  amounts  on  balances  with  indicators  of  impairment  are  provided  for  based  on  past  default  experience,  adjusted  for 
expected behaviour. Receivables which are impaired, other than by age or default, are separately identified and provided for as necessary.

The ECL allowance against other debtors is immaterial in the current and prior year. The maximum exposure to credit risk at the reporting date is 
the carrying value of each class of asset.

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211

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

13. Customer and Other Receivables 
An analysis of changes in the gross carrying amount in relation to customer receivables and other trade receivables is as follows:

Gross carrying amount
At January 2021
New assets originated/recoveries
Transfers from lifetime ECL to credit impaired
Financial assets derecognised during the period
Amounts written off
At January 2022
New assets originated/recoveries
Transfers from lifetime ECL to credit impaired
Financial assets derecognised during the period
Amounts written off
At January 2023

(continued)

Lifetime ECL 
£m
1,149.1
197.2
(39.4)
–
(7.8)
1,299.1
159.4
(45.3)
–
(9.8)
1,403.4

Credit 
impaired 
£m
88.5
(13.6)
39.4
(29.7)
(4.9)
79.7
(11.7)
45.3
(8.0)
(8.9)
96.4

An analysis of the changes in the impairment allowance for customer receivables and other trade receivables is as follows:

Loss allowance
At January 2021
New assets originated/recoveries
Transfers from lifetime ECL to credit impaired
Change in the allowance for expected credit losses
Financial assets derecognised during the period
Amounts written off
At January 2022
New assets originated/recoveries
Transfers from lifetime ECL to credit impaired
Change in the allowance for expected credit losses
Financial assets derecognised during the period
Amounts written off
At January 2023

Lifetime ECL 
£m
(112.5)
(6.7)
3.6
(3.6)
–
0.7
(118.5)
(5.2)
3.8
4.4
–
0.8
(114.7)

Credit 
impaired 
£m
(83.6)
12.3
(35.6)
2.4
26.8
4.5
(73.2)
10.5
(40.7)
0.4
7.2
8.0
(87.8)

Total 
£m
1,237.6
183.6
–
(29.7)
(12.7)
1,378.8
147.7
–
(8.0)
(18.7)
1,499.8

Total 
£m
(196.1)
5.6
(32.0)
(1.2)
26.8
5.2
(191.7)
5.3
(36.9)
4.8
7.2
8.8
(202.5)

The amount charged to the Income Statement (see table below) of £31.0m (2022: £28.6m) differs to the bad debt charge of £26m (2022: £27m)  
in the Chief Executive’s Review on page 45 due to recoveries of previously written off assets taken directly to the Income Statement.

At January 2021
Impairment
Amounts recovered
Charged to the Income Statement
Used during the year
Total movement
At January 2022
Impairment
Amounts recovered
Charged to the Income Statement
Used during the year
Total movement
At January 2023

Information on the Group’s credit risk in relation to customer receivables is provided in Note 28.

212

Lifetime ECL
£m
(112.5)
(11.5)
1.3
(10.2)
4.2
(6.0)
(118.5)
(1.9)
0.8
(1.1)
4.9
3.8
(114.7)

Credit 
impaired
£m
(83.6)
(24.0)
5.6
(18.4)
28.8
10.4
(73.2)
(32.0)
2.1
(29.9)
15.3
(14.6)
(87.8)

Total
£m
(196.1)
(35.5)
6.9
(28.6)
33.0
4.4
(191.7)
(33.9)
2.9
(31.0)
20.2
(10.8)
(202.5)

14. Other Financial Assets

Foreign exchange contracts
Interest rate derivatives

2023

2022

Current 
£m
9.1
–
9.1

Non-current 
£m
–
–
–

Current 
£m
35.5
–
35.5

Non-current 
£m
–
18.0
18.0

Foreign exchange contracts comprise forward contracts and options, the majority of which are used to hedge exchange risk arising from the 
Group’s merchandise purchases (refer to Note 28). These instruments are primarily for US Dollars and Euros. Interest rate derivatives are used to 
manage the fixed and floating interest rate risk associated with the corporate bonds (refer to Note 19).

15. Cash and Short Term Deposits

Cash at bank and in hand
Short term deposits

2023
£m
105.0
–
105.0

2022
£m
383.0
50.0
433.0

Cash at bank represents the gross cash positions, of which the majority are part of the Group’s bank account and interest and balance pooling 
arrangements. Short term deposits are made for varying periods of between one day and three months depending on the cash requirements of 
the Group and earn interest at short term market deposit rates.

16. Bank Loans and Overdrafts

Bank overdrafts and short term borrowings

2023 
£m
102.3
102.3

2022 
£m
233.1
233.1

Bank overdrafts represent the gross overdraft positions, of which the majority are part of the Group’s bank account interest and balance pooling 
arrangements. Bank overdrafts are repayable on demand and bear interest at a margin over bank base rates. 

17. Trade Payables and Other Liabilities

Trade payables
Amounts owed to associates and joint ventures
Refund liabilities
Other taxation and social security
Deferred revenue from the sale of gift cards
Share-based payment liability
Other creditors and accruals

2023

2022

Current 
£m
230.1
2.1
8.3
95.7
84.2
0.2
370.5
791.1

Non-current 
£m
–
–
–
–
–
–
14.3
14.3

Current 
£m
275.4
0.5
4.8
76.8
79.5
0.2
361.2
798.4

Non-current 
£m
–
–
–
–
–
0.1
31.1
31.2

Trade payables do not bear interest and are generally settled on 30 day terms. Other creditors and accruals do not bear interest. Within other 
creditors and accruals are staff related accruals £42.7m (bonus, holiday pay and overtime) (2022: £99.1m), warehouse and duty related accruals of 
£92.1m (2022: £82.7m) and accruals for marketing, rates, IT systems, utilities and deferred income on NEXT Unlimited. 

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NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

18. Other Financial Liabilities

Foreign exchange contracts
Interest rate derivatives

2023

Current 
£m
40.8
–
40.8

Non-current 
£m
–
9.5
9.5

2022

Current 
£m
1.0
–
1.0

Non-current 
£m
–
–
–

Foreign exchange contracts comprise forward contracts and options, of which the majority are used to hedge exchange risk arising from the 
Group’s merchandise purchases (Note 28). These instruments are primarily for US Dollars and Euros. Interest rate derivatives are used to manage 
the fixed and floating interest rate risk associated with the corporate bonds (Note 19).

19. Corporate Bonds

Corporate bond 3.000% repayable 2025
Corporate bond 4.375% repayable 2026
Corporate bond 3.625% repayable 2028

Balance sheet value

2023 
£m
250.0
240.7
300.0
790.7

2022 
£m
250.0
265.7
300.0
815.7

Nominal value
2023 
£m
250.0
250.0
300.0
800.0

2022 
£m
250.0
250.0
300.0
800.0

The Group uses interest rate derivatives to manage the interest rate risk associated with its bonds, the profile of the post hedged interest rate which 
is shown below:

2025 Bonds
Fixed
2026 Bonds  
Floating
2028 Bonds
Fixed

Total

2023  
Nominal value 
£m

2023 
Aggregate 
interest rate

2022  
Nominal  
value 
£m

2022 
Aggregate 
interest rate

250.0

3.000%

250.0

3.000%

250.0

SONIA +1.7%

250.0 6m LIBOR +1.4%

3.625%

300.0

800.0

300.0

800.0

3.625%

From April 2022, the hedged 2026 Bonds accrue interest by reference to the Sterling Overnight Index Average (“SONIA”). The main difference 
between LIBOR rates and SONIA rates is that SONIA does not incorporate any credit risk/liquidity premium which is inherent in the calculation 
of LIBOR. 

Interest rate risk management is explained in Note 28 and the fair values of the corporate bonds in aggregate are shown in Note 27.

214

20. Pension Benefits
The Group operates four pension arrangements in the UK: the NEXT Group Pension Plan (the “Original Plan”), the 2013 NEXT Group Pension Plan 
(the “2013 Plan”), a Legal & General Master Trust and the NEXT Supplemental Pension Arrangement (the “SPA”). NEXT also contributes to the 
People’s Pension which it uses as its auto-enrolment vehicle.

The  Group’s  UK  pension  arrangements  include  defined  benefit  and  defined  contribution  arrangements.  The  Original  Plan  and  2013  Plan  are 
established under trust law and comply with all relevant UK legislation. Pension assets are held in separate trustee administered funds which have 
equal pension rights with respect to members of either sex. The defined benefit section was closed to new members in 2000 and over recent years 
the Group has taken steps to manage the ongoing risks associated with its defined benefit liabilities.

The Group also provides additional retirement benefits through the SPA to some plan members whose benefits would otherwise be affected by 
the Lifetime Allowance.

The Original Plan comprises predominantly members with pensions in payment, following the transfer of active and deferred members (and 
associated liabilities) to the 2013 Plan. The risks associated with the payment of pensions of the Original Plan have been largely mitigated by the 
purchase of two insurance contracts (“buy-ins”) with Aviva in 2010 and 2012 to cover the liabilities of this Plan, although it remains the ultimate 
responsibility of the Company to provide members with benefits. The pensions and matching insurance contracts held by the Original Plan will be 
converted to buy-out in due course and the Original Plan will then be dissolved.

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The 2013 Plan was established in 2013 via the transfer of liabilities and assets from the Original Plan. This arrangement provides benefits to the 
majority of members whose pensions were not insured with Aviva. From November 2012, the future accrual of benefits for remaining active 
employee members has been based on pensionable earnings frozen at that time, rather than final earnings.

In August 2018, the Trustees of the 2013 Plan undertook a buy-in in respect of certain pensioner members of the 2013 Plan, with a premium paid 
of £94m. As at 28 January 2023 this buy-in policy has a value of £61m (2022: £84m) within the pension scheme assets.

Within the 2013 Plan, following a High Court ruling, a proportion of members’ benefits are being equalised to address the inequalities that arise 
due to differing Guaranteed Minimum Pensions (GMP) entitlements for men and women. This equalisation increased the IAS 19 liabilities of the 
Plan by £0.4m and was recognised in the 2019 disclosures. Following a further High Court ruling on 20 November 2020, transfers out of the Plan 
between May 1990 and October 2018 need to be revisited and equalised for GMP. Due to the relatively small impact of GMP equalisation on 
benefits in the Plan and the amount of benefits transferred out of the Plan, we believe that the impact of this latest ruling is immaterial. 

The trustee of both of the NEXT Group Pension Plans is a limited company, NEXT Pension Trustees Limited (the “Trustee”). The Board of the Trustee 
currently comprises six directors. Four of these are members of the 2013 Plan, and one director (the Chair) is independent and has no other 
connection to NEXT. Two of these directors are member nominated directors and cannot be removed by NEXT. The other four directors, including 
the independent director, are appointed by and can be removed by NEXT. All directors of the Trustee receive a fee for their services, including those 
directors who are also employees of NEXT. No director of the Company is a director of the Trustee.

The Plans’ investments are kept separate from the business of the NEXT Group and the Trustee holds them in separate trusts. Responsibility for 
investment of the Plans’ funds has been delegated to professional investment managers.

The Group operates a salary sacrifice scheme whereby members from either section can elect to receive a reduced gross salary in exchange for 
enhanced employer pension contributions. The participation of members in the salary sacrifice scheme does not result in any overall increase in 
costs to the Group.

Defined contribution arrangements
In the prior year the defined contribution section of the 2013 Plan was transferred to a Legal & General Master Trust which enables the pension 
scheme members to benefit from lower running costs, greater flexibility of retirement options and improved range of online tools and advice to 
support members in decisions they may make about their financial plans. The Master Trust is run by a board of independent trustees who are 
responsible for ensuring that the Trust is run in accordance with the law and that funds are invested properly. Members pay 5% of their pensionable 
earnings which is matched by the Company.  For death prior to retirement, a lump sum of three times the member’s base salary at the previous 
April is payable along with the current value of the member’s fund.

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215

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

20. Pension Benefits 
Defined benefit arrangements
The defined benefit arrangement was closed to new members in 2000. Since 2012, the accrual of pension benefits has been based on pensionable 
salary frozen at October 2012, rather than final earnings. Those employees affected by the change to pensionable salary in 2012 can also elect 
to receive up to a 15% salary supplement or additional contributions to the defined contribution section. The defined benefit arrangement now 
provides members with a retirement benefit of one sixtieth or one eightieth (depending on the member’s chosen contribution rate) of pensionable 
earnings at October 2012 for each year of pensionable service. 

(continued)

The defined benefit section provides a lump sum death in service benefit and dependants’ pensions on death in service or following retirement. 
In the case of ill-health retirement, only the accrued pension is payable. All benefits are subject to 2013 Plan limits. Increases to pensions in payment 
are at the discretion of the Trustee although pensionable service post 1997 is subject to limited price indexation. From 2006, sales and profit related 
bonuses were excluded from pensionable earnings and the normal retirement age under the Original Plan was increased from 60 to 65.

Certain members whose accrued or projected pension fund value exceeds their personal lifetime allowance are provided with benefits through 
an unfunded, unapproved supplementary pension arrangement. The relevant members contribute towards the additional cost of providing these 
benefits by a payment of 5% on all pensionable earnings to the 2013 Plan. Since April 2011, where existing members have reached either the 
annual or lifetime pension contributions limits, the Company has offered those members the choice of leaving the defined benefit section and 
either joining the defined contribution section (with an enhanced Company contribution) or taking a salary supplement, in both cases equal to 10% 
or 15% of their salary (depending on their existing contributions and benefits). 

Principal risks
The following table summarises the principal risks associated with the Group’s defined benefit arrangements:

Investment risk

Interest rate risk

Inflation risk

Longevity risk

The  present  value  of  defined  benefit  liabilities  is  calculated  using  a  discount  rate  set  by  reference  to  high  quality 
corporate bond yields. If plan assets underperform corporate bonds, this will create a deficit. Investment risk in the 
Original plan is negligible, as almost all liabilities in this plan are covered by insurance contracts.

A fall in corporate bond yields would increase the value of the liabilities. This would be only partially offset by an 
increase in the value of bond investments and annuity policies held.

Pensions in payment are increased annually in line with RPI or CPI for Guaranteed Minimum Pensions built up since 
1988. Pensions built up since 2005 are capped at 2.5% and pensions built up between 1997 and 2005 are capped at 
5%. When discretionary increases have been awarded for pensions built up before 1997, they too have tended to 
take inflation into account. Therefore an increase in inflation would increase the value of pension liabilities. The assets 
would be expected to also increase, to the extent that they are linked to inflation, but this would not be expected to 
fully match the increase in liabilities.

The present value of the defined benefit liabilities is calculated having regards to a best estimate of the mortality of plan 
members. If members live longer than this mortality assumption, this will increase liabilities. This is partially offset by 
insurance contracts covering part of the liability.

The buy-in insurance contracts represent over 99.8% of the Original Plan pension liabilities, 11.6% of the 2013 Plan pension liabilities and 25.0% 
of the total pension liabilities. This partially offsets the total risks described above. Derivatives are not used to hedge any of the risks noted above.

216

20. Pension Benefits 
Income statement
The  components  of  the  net  defined  benefit  expense,  recognised  in  the  Consolidated  Income  Statement  within  administrative  expenses  are 
as follows:

(continued)

Current service cost
Past service cost
Net interest
Administration costs
Net defined benefit expense

2013 
Plan 
£m
6.6
1.1
(3.6)
2.4
6.5

2023

Original  
Plan 
£m
–
–
(0.1)
0.1
–

SPA 
£m
0.1
–
0.2
–
0.3

Total 
£m
6.7
1.1
(3.5)
2.5
6.8

2013 
Plan 
£m
8.1
–
(1.8)
2.4
8.7

2022

Original  
Plan 
£m
–
–
–
0.1
0.1

Other comprehensive income
The components of the net defined benefit expense recognised in other comprehensive income are as follows:

2023

2013 
Plan 
£m

Original  
Plan 
£m

(33.4)

(1.4)

311.7
278.3

31.6
30.2

SPA 
£m

0.1

3.6
3.7

Total 
£m

(34.7)

346.9
312.2

(280.8)

(30.8)

–

(311.6)

2022

2013 
Plan 
£m

Original  
Plan 
£m

–

(4.0)

24.5
24.5

29.5

5.4
1.4

(1.4)

Actuarial gains/(losses) due to 
liability experience
Actuarial gains due to liability 
assumption changes

Return on plan assets greater 
than/(less than) discount rate
Actuarial gains/(losses) 
recognised in other 
comprehensive income

(2.5)

(0.6)

3.7

0.6

54.0

–

1.1

55.1

The surplus in the scheme has moved from £156.9m at January 2022 to £157.5m at January 2023, mainly due to a reduction in plan obligations of 
£312.2m offset by a reduction in the return on plan assets of £311.6m. The reduction in the plan obligations was primarily the result of a higher 
discount rate being applied as yield on gilt curves increased in the period. 

SPA 
£m
0.3
–
0.2
–
0.5

SPA 
£m

–

1.1
1.1

–

Total 
£m
8.4
–
(1.6)
2.5
9.3

Total 
£m

(4.0)

31.0
27.0

28.1

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217

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

20. Pension Benefits 
Balance sheet valuation
The net defined benefit pension asset recognised in the Consolidated Balance Sheet is analysed as follows:

(continued)

2023

2013 
Plan 
£m

Original  
Plan 
£m

(521.1)
684.0
162.9

(95.2)
96.6
1.4

SPA 
£m

(6.8)
–
(6.8)

Total 
£m

(623.1)
780.6
157.5

2013 
Plan 
£m

(793.0)
958.2
165.2

2022

Original  
Plan 
£m

(129.8)
131.8
2.0

SPA 
£m

(10.3)
–
(10.3)

Total 
£m

(933.1)
1,090.0
156.9

Present value of benefit 
obligations
Fair value of plan assets
Net pension asset

A net asset has been recognised as the Trust Deeds of the Original and 2013 Plans provide the Group with an unconditional right to a refund 
assuming the gradual settlement of the Plans’ liabilities over time until all members have left the Plans.

Plan obligations
Changes in the present value of defined benefit pension obligations are analysed as follows:

2023

2022

2013 
Plan 
£m
793.0
6.6
1.1
16.9
0.1
(18.3)

(311.4)
33.4
(0.3)
521.1

Original  
Plan 
£m
129.8
–
–
2.7
–
(7.1)

(31.0)
1.4
(0.6)
95.2

SPA 
£m
10.3
0.1
–
0.2
–
(0.1)

(3.6)
(0.1)
–
6.8

Total 
£m
933.1
6.7
1.1
19.8
0.1
(25.5)

(346.0)
34.7
(0.9)
623.1

2013 
Plan 
£m
812.1
8.1
–
13.3
0.1
(16.1)

(23.1)
–
(1.4)
793.0

Original  
Plan 
£m
136.2
–
–
2.1
–
(7.1)

(4.5)
4.0
(0.9)
129.8

SPA 
£m
11.0
0.3
–
0.2
–
(0.1)

(1.1)
–
–
10.3

Total 
£m
959.3
8.4
–
15.6
0.1
(23.3)

(28.7)
4.0
(2.3)
933.1

Opening obligation
Current service cost
Past service cost
Interest cost
Employee contributions
Benefits paid
Actuarial (gains)/losses
– financial assumptions
– experience
– demographic assumptions
Closing obligation

The present value of the defined benefit closing obligation of £623.1m (2022: £933.1m) was approximately 25% (2022: 26%) relating to active 
participants, 45% (2022: 47%) relating to deferred participants and 30% (2022: 27%) relating to pensioners.

Plan assets
Changes in the fair value of defined benefit pension assets were as follows:

2023

2022

2013 
Plan 
£m
958.2
6.7
0.1
(18.3)
20.5

(280.8)
(2.4)
684.0

Original  
Plan 
£m
131.8
–
–
(7.1)
2.8

(30.8)
(0.1)
96.6

SPA 
£m
–
0.1
–
(0.1)
–

–
–
–

Total 
£m
1,090.0
6.8
0.1
(25.5)
23.3

(311.6)
(2.5)
780.6

2013 
Plan 
£m
920.2
11.8
0.1
(16.1)
15.1

29.5
(2.4)
958.2

Original  
Plan 
£m
138.3
–
–
(7.1)
2.1

(1.4)
(0.1)
131.8

SPA 
£m
–
–
–
–
–

–
–
–

Total 
£m
1,058.5
11.8
0.1
(23.2)
17.2

28.1
(2.5)
1,090.0

Opening assets
Employer contributions
Employee contributions
Benefits paid
Interest income on assets
Return on plan assets (excluding 
amounts included in interest)
Administrative costs
Closing assets

218

20. Pension Benefits 
Plan assets 
(continued)
The fair value of defined benefit plan assets was as follows:

(continued)

Equities
Equity-linked bonds
Bonds
Gilts
Property
Infrastructure
Insurance contracts
Cash and cash equivalents

2023

2022

2013 
Plan 
£m
124.2
54.6
61.9
300.2
78.9
–
60.5
3.7
684.0

Original  
Plan 
£m
–
–
–
1.6
–
–
95.0
–
96.6

Total 
£m
124.2
54.6
61.9
301.8
78.9
–
155.5
3.7
780.6

%
15.9
7.0
7.9
38.7
10.1
–
19.9
0.5
100.0

2013 
Plan 
£m
101.8
81.8
69.7
458.6
91.9
62.2
84.4
7.8
958.2

Original 
Plan 
£m
–
–
–
2.3
–
–
129.5
–
131.8

Total 
£m
101.8
81.8
69.7
460.9
91.9
62.2
213.9
7.8
1,090.0

%
9.4
7.5
6.4
42.3
8.4
5.7
19.6
0.7
100.0

None of the pension arrangements directly invest in any of the Group’s own financial instruments nor any property occupied by, or other assets 
used by, the Group. The fair values of the above equity and debt instruments are determined based on quoted prices in active markets. The majority 
of the benefits within the Original Plan are covered by two insurance contracts with Aviva. The insurance assets have been valued so as to match 
the defined benefit obligations, the value of which was calculated by Aviva.

Principal assumptions
The IAS 19 (accounting) valuation of the defined benefit obligation was undertaken by an external qualified actuary as at January 2023 using the 
projected unit credit method. The principal actuarial assumptions used in the valuation were as follows:

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Discount rate
Inflation – RPI
Inflation – CPI
Salary increases
Pension increases in payment
– RPI with a maximum of 5.0%
– RPI with a maximum of 2.5% and discretionary increases

Life expectancy at age 65 (years)
Male
Female

2023

2022

Original 
Plan
4.60%
3.40%
2.40%
n/a

3.20%
2.10%

2013 and 
SPA
4.60%
3.10%
2.70%
n/a

2.85%
1.85%

Original 
Plan
2.15%
3.85%
2.85%
n/a

3.55%
2.25%

2013 and 
SPA
2.15%
3.50%
3.05%
n/a

3.05%
2.00%

2023

2022

Pensioner  
aged 65

Non-
pensioner  
aged 45

Pensioner  
aged 65

Non-
pensioner  
aged 45

22.3
24.7

24.3
26.9

22.3
24.6

24.3
26.8

The discount rate has been derived as the single average discount rate appropriate to the term of the liabilities, based on the yields available on 
high quality Sterling corporate bonds. The expected average duration of the Original Plan’s liabilities is 9.1 years, the SPA is 15.8 years and the 2013 
Plan is 14.2 years.

The rate of retail price inflation (RPI) has been derived in a consistent way to the discount rate, so that it is appropriate to the term of the liabilities. 
The RPI assumption for the 2013 Plan and SPA allows for the inflation risk premium of 0.3% per annum. As in previous years, the Original Plan does 
not allow for an inflation risk premium because its assets and liabilities are almost fully matched. 

The rate of consumer price inflation (CPI) is set lower than the assumption for retail price inflation, reflecting the long term expected gap between 
the two indices and takes into account the alignment of RPI to CPI from 2030.

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219

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

20. Pension Benefits 
Principal assumptions 
For the 2013 Plan and the SPA, the base mortality assumptions reflect the best estimate output from a postcode mortality study. This results in an 
assumption in line with the standard SAPS Series 3 All Pensioner tables (with a multiplier of 101% for male and female pensioners and 103% for 
male non-pensioners and 100% for female non-pensioners). Future improvement trends have been allowed for, in line with the most recent CMI 
core projection model (CMI 2021) with a long term trend towards 1.5% per annum and a smoothing factor of 7.5.

(continued)

(continued)

The base mortality assumption for the Original Plan is in line with the standard SAPS Series 1 All Pensioner tables, with medium cohort improvements 
to 2009, and CMI 2013 improvements applied from 2009 with a long term trend towards 1.5% per annum.

Sensitivity analysis
The sensitivity of the net pension asset to changes in the principal assumptions is:

Discount rate
Price inflation
Price inflation
Mortality

Sensitivity analysis
0.5% decrease
0.5% increase to RPI and CPI
0.1% decrease to CPI (i.e. increase in the gap between RPI and CPI)
Life expectancy increased by one year

Impact on net pension asset as 
at 28 January 2023
£45m decrease
£24m decrease
£1m increase
£10m decrease

The above sensitivity analyses are based on a change in an assumption while holding all other assumptions constant. In practice, this is unlikely to occur 
and changes in some of the assumptions may be correlated. Aside from the matching insurance contracts held in the Original Plan, no allowance has 
been made for any change in assets that might arise under any of the scenarios set out above. When calculating the sensitivity of the defined benefit 
obligation to changes in the significant assumptions, the same method has been applied as when calculating the pension liability recognised within the 
Consolidated Balance Sheet. The inflation assumption impacts the “pension increases in payment” and deferred pension calculations.

The sensitivities shown are just one possible outcome and should not be taken as an indication of the likelihood of a change occurring in the future. 
Market metrics used to derive the discount rate and price inflation assumptions could increase or decrease in the future, by more or less than the 
change set out.

Full actuarial valuation
An actuarial valuation of the 2013 Plan was undertaken as at 30 September 2019 by Mercer, who are the 2013 Plan Actuary to the Trustees. 
The valuation showed a funding deficit on the Technical Provisions basis required by legislation of £19.1m at that date. 

The Group agreed a recovery plan to meet the funding deficit, which is intended to restore the Plan assets to a fully funded position on a Technical 
Provisions basis by 31 December 2024. Under that agreement, the Group will contribute five annual payments of £4.0m by 31 December each year 
if the funding level is below 105% at the preceding 30 September. In addition, if the funding level is below 96.5% for two consecutive quarters, then 
an additional Company contingent contribution of up to £11.9 million is payable, subject to a maximum contingent contribution of £11.9 million 
in any Company financial year.

At 31 December 2022 the 2013 Plan was estimated to be circa 115% funded on a Technical Provisions basis, reflecting the lower risk investment 
strategy in place from February 2021, corresponding to a surplus on this basis in the region of £84m.

With effect from January 2020, the Company also agreed to pay contributions of 38% per annum of members’ frozen pensionable salaries as at 
31 October 2012 towards the future accrual of benefits for active members. 

Contributions
Members of the defined benefit section of the 2013 Plan contribute 3% or 5% of pensionable earnings; the Group contributes 38% per annum. 
Members of the Legal & General Master Trust defined contribution scheme contribute 5% of Pensionable Earnings, which is matched by the Group.

Contributions paid by the Group during the year are set out below:

Defined contribution – recognised as an expense
Automatic enrolment – recognised as an expense
Defined benefit

2023 
£m
17.1
19.7
6.7
43.5

2022 
£m
17.1
15.6
11.8
44.5

Employer contributions to the defined benefit section in the year ahead are expected to be around £7m. Employer contributions for the defined 
contribution Master Trust scheme are expected to be circa £17m (including salary sacrifice contributions) for the year ahead. Employer contributions 
for the automatic enrolment scheme are expected to be around £21m, including salary sacrifice contributions.

220

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21. Provisions

At the beginning of the year
Provisions made in the year
Utilisation of provisions
Unwind of discount
At the end of the year

Provision is made for the committed cost or estimated exit costs of properties occupied by the Group. 
22. Share Capital

Allocated, called up and fully paid
Ordinary shares of 10p each
At the start of the year
Purchased for cancellation in the year

2023 
Shares ‘000

2022 
Shares ‘000

132,772
(3,509)
129,263

132,949
(177)
132,772

 Property costs

2023 
£m
21.9
13.3
(2.2)
0.8
33.8

2023 
£m

13.3
(0.4)
12.9

The table below shows the movements in equity from share purchases and commitments during the year:

Shares purchased for cancellation in the year
Amount shown in Statement of Changes in Equity

2023

Shares 
‘000

3,509

Cost 
£m

224.0
224.0

2022

Shares 
‘000

177

2022 
£m
18.6
4.3
(1.4)
0.4
21.9

2022 
£m

13.3
–
13.3

Cost 
£m

13.1
13.1

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Subsequent to the end of the financial year, the Company entered into an irrevocable closed period share buyback programme and during the 
period from 27 February 2023 up to and including 28 March 2023 purchased 526,099 shares for cancellation at a cost of £36.2m.

23. Other Reserves
Other reserves in the Consolidated Balance Sheet comprise the reserve created on reduction of share capital through a Scheme of Arrangement under 
Section 425 of the Companies Act 1985 of £1,460.7m less share premium account of £3.8m and capital redemption reserve of £8.7m at the time of a 
capital reconstruction in 2002, plus the accumulated amount of goodwill arising on acquisition after taking into account subsequent disposals of £0.7m, 
less the unrealised component of revaluations of properties arising under previous accounting standards of £5.1m as at the date of transition to IFRS.

24. Share-based Payments
The Group operates a number of share-based payment schemes as follows:

Management share options
The NEXT Management Share Option Plan provides for options over shares, exercisable between three and 10 years following their grant, to be 
allocated to Group employees at the discretion of the Remuneration Committee. This plan is primarily aimed at middle management and senior 
store staff. No options were granted to any directors or changes made to existing entitlements in the year under review. No employee is entitled to 
be granted options under the scheme if, in the same financial year, they have received an award under NEXT’s Long Term Incentive Plan or Share 
Matching Plan.

The total number of options which can be granted is subject to limits. There are no cash-settlement alternatives and they are therefore accounted 
for under IFRS 2 as equity-settled awards. Option prices are set at the prevailing market price at the time of grant. The maximum total market 
value of shares (i.e. the acquisition price of shares) over which options may be granted to any person during any financial year of the Company 
is three times salary, excluding bonuses and benefits in kind. This limit may be increased to five times salary in circumstances considered by the 
Remuneration Committee to be exceptional, for example on the grant of options following recruitment. Grants are generally made annually. 

Sharesave options
The Company’s Save As You Earn (Sharesave) scheme is open to all UK employees. Invitations to participate are generally issued annually and the 
scheme is subject to HMRC rules. The current maximum monthly savings within the schemes detailed below is £250. Options are granted at the 
prevailing market rate less a discount of 20% and are exercisable three or five years from the date of grant. Sharesave options are also accounted 
for as equity-settled awards under IFRS 2.

221

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

24. Share-based Payments 
Management and Sharesave options
The following table summarises the movements in Management and Sharesave options during the year:

(continued)

Outstanding at beginning of year
Granted
Exercised
Forfeited
Outstanding at end of year
Exercisable at end of year

2023

2022

Weighted  
average  
exercise 
 price

£55.78
£50.19
£49.53
£57.96
£54.04
£54.94

No. of  
options

5,650,992
1,185,455
(1,462,096)
(220,358)
5,153,993
1,036,463

Weighted 
average  
exercise  
price

£49.83
£76.14
£49.71
£52.95
£55.78
£52.86

No. of  
options

5,153,993
2,544,386
(704,448)
(603,599)
6,390,332
1,571,001

Options were exercised on a regular basis throughout the year and the weighted average share price during this period was £62.40 (2022: £80.94). 
Options outstanding at 28 January 2023 are exercisable at prices ranging between £38.25 and £80.64 (2022: £29.67 and £80.64) and have a 
weighted average remaining contractual life of 6.1 years (2022: 6.2 years), as analysed in the table below:

Exercise price range
£29.67-£41.09
£41.70-£44.22
£48.12-£56.46
£59.20-£64.53
£66.95-£80.64

2023

2022

Weighted  
average  
remaining  
contractual  
life (years)

3.8
7.0
4.4
8.6
6.4
6.1

Weighted  
average  
remaining  
contractual  
life (years)

4.4
7.6
5.0
4.2
7.5
6.2

No. of  
options

215,183
1,407,059
2,052,792
356,493
1,122,466
5,153,993

No. of  
options

1,258,787
1,215,109
1,350,225
1,520,462
1,045,749
6,390,332

Share Matching Plan (SMP) 
The SMP is an equity-settled scheme open to a small number of senior executives below Board level. Executive directors are not granted SMP 
awards. Under the current awards participants who invest a proportion of any annual cash bonus in NEXT shares will receive up to a maximum 
of two times the original number of shares they purchase with their bonus. Any matching is conditional upon achieving performance measures 
over the following three years. The maximum matching ratio which is permitted under the SMP rules is 3:1, matching the pre-tax equivalent of the 
amount invested in shares. For any SMP grants made from 2018, participants will be entitled to receive ordinary and special dividend accruals on 
any awards vesting under the SMP.

The Remuneration Committee’s policy is to set performance measures by reference to underlying fully diluted post-tax EPS but the Committee 
has flexibility to use different measures. Under the formulae, a notional adjustment is made to actual EPS achieved for special dividends, on the 
basis that the cash distributed had instead been used to purchase shares at the prevailing share price on the day of the special dividend payment. 

The following table summarises the movements in nil cost SMP options during the year:

Outstanding at beginning of year
Granted
Dividend accrual awarded in the year
Exercised
Forfeited
Outstanding at end of year
Exercisable at end of year

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2023  
No. of  
options
18,142
21,894
548
(8,886)
–
31,698
–

2022  
No. of  
options
27,750
–
–
–
(9,608)
18,142
–

24. Share-based Payments 
Share Matching Plan (SMP) 
The weighted average remaining contractual life of these options is 8.7 years (2022: 7.9 years). During the year ending 28 January 2023 SMP 
options were exercised at different times and the weighted average share price during this period was £61.76. During the year ending 29 January 
2022 there was no SMP grant and no SMP options were exercised. 

(continued) 

(continued)

Long Term Incentive Plan (LTIP)
As explained in the Remuneration Report, the Group operates an equity-settled LTIP scheme for executive directors and other senior executives. 
Performance conditions for the LTIP awards are detailed in the Remuneration Report.

The following table summarises the movements in nil cost LTIP awards during the year:

Outstanding at beginning of year
Granted
Dividend accrual awarded in the year
Vested
Forfeited
Outstanding at end of year

2023  
No. of 
awards
520,017
204,644
8,538
(140,907)
(62,209)
530,083

2022  
No. of 
awards
535,506
148,975
7,952
(160,161)
(12,255)
520,017

The weighted average remaining contractual life of these options is 1.4 years (2022: 1.3 years).

Profit Sharing Bonus Plan 
The Profit Sharing Bonus Plan provided for options over shares in NEXT for senior employees of Lipsy Limited. Under the arrangement, a profit 
bonus equal to 3.6% of the average of the post tax profits of Lipsy and any subsidiaries of Lipsy in respect of the financial years ending January 2023 
and January 2024, multiplied by ten was payable. This plan was settled early during the year to January 2023 and as a result no options remained 
outstanding at the year end date.

Fair value calculations
The fair value of Management, Sharesave and Share Matching Plan options granted is calculated at the date of grant using a Black-Scholes option 
pricing model. Expected volatility was determined by calculating the historical volatility of the Company’s share price over a period equivalent 
to the expected life of the option. The expected life applied in the model is based on historical analyses of exercise patterns, taking into account 
any early exercises. The following table lists the inputs to the model used for the two sets of management options granted in the years ended 
28 January 2023 and 29 January 2022 based on information at the date of grant:

Management share options – first grant in financial year
Share price at date of grant
Exercise price
Volatility
Expected life
Risk free rate
Dividend yield
Weighted average fair value per option

2023 
£59.20
£59.20
35.40%
4 Years
1.56%
2.15%
£14.57

2022 
£80.64
£80.64
31.10%
4 Years
0.23%
2.08%
£16.09

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NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

24. Share-based Payments 
Long Term Incentive Plan (LTIP) 
Management share options – second grant in the financial year (not applicable for 2023)
Share price at date of grant
Exercise price
Volatility
Expected life
Risk free rate
Dividend yield
Weighted average fair value per option

(continued)

(continued) 

Sharesave plans
Share price at date of grant
Exercise price
Volatility
Expected life
Risk free rate
Dividend yield
Weighted average fair value per option

Share Matching Plan
Share price at date of grant
Exercise price
Volatility
Expected life
Risk free rate
Dividend yield
Weighted average fair value per option

2023 
–
–
–
–
–
–
–

2023 
£48.36
£38.69
38.65%
3.4 years
3.22%
3.99%
£14.77

2023
£61.48
Nil
38.02%
3 years
1.48%
Nil
£61.48

2022 
£78.68
£78.68
37.32%
4 Years
0.76%
2.13%
£19.63

2022 
£80.66
£64.53
36.84%
3.4 years
0.68%
2.08%
£24.81

2022* 
–
–
–
–
–
–
–

*  There were no shares issued under the Share Matching Plan in the year ended 29 January 2022.

The fair value of LTIP awards granted is calculated at the date of grant using a Monte Carlo option pricing model. Expected volatility was determined 
by calculating the historical volatility of the Company’s share price over a period equivalent to the life of the award. The following table lists the 
inputs to the model used for awards granted in the year ended 28 January 2023 and 29 January 2022 based on information at the date of grant:

LTIP awards (granted in March/April)
Share price at date of grant
Award price
Volatility
Life of award
Risk free rate
Dividend yield
Fair value per award

LTIP awards (granted in September)
Share price at date of grant
Award price
Volatility
Life of award
Risk free rate
Dividend yield
Fair value per award

2023 
£62.82
Nil
37.35%
3 years
1.41%
0.00%
£30.98

2023 
£48.01
Nil
38.99%
3 years
4.35%
0.00%
£23.35

2022 
£79.20
Nil
27.60%
3 years
0.18%
0.00%
£37.48

2022 
£82.12
Nil
37.14%
3 years
0.50%
0.00%
£51.00

From September 2017, for all new LTIP awards, dividend accruals (both in respect of special and ordinary dividends) may be payable on vested awards.

The charge to the Income Statement for all share option schemes is disclosed in note 4. 

224

25. Shares Held by ESOT
The NEXT 2003 ESOT has an independent trustee resident in Jersey and provides for the issue of shares to Group employees to satisfy awards which 
vest/are exercised in accordance with the terms of the various share-based schemes detailed in Note 24.

As at 28 January 2023 the ESOT held 6,469,007 (2022: 5,302,016) ordinary shares of 10p each in the Company, the market value of which amounted 
to £429.3m (2022: £401.6m). Details of outstanding share awards and options are shown in Note 24.

The consideration paid for the ordinary shares of 10p each in the Company held by the ESOT at 28 January 2023 and 29 January 2022 has been 
shown as an ESOT reserve and presented within equity for the Company and the Group. All other assets, liabilities, income and costs of the ESOT 
have been incorporated into the financial statements of the Company and the Group.

The table below shows the movements in equity from ESOT transactions during the year:

Shares purchased by ESOT in the year

Shares sold by ESOT in the year
Shares issued in respect of employee share schemes

2023

2022

Shares 
‘000

2,118

–
951

£m

124.0

–
40.8

Shares 
‘000

1,895

–
1,543

£m

151.3

–
66.4

Exercises in the year totalled £35.2m (2022: £72.5m) on Management and Sharesave options. The amount shown in the Statement of Changes in 
Equity of £40.8m (2022: £66.4m) is after the issue of any nil cost LTIP, SMP and Deferred bonus shares. The weighted average cost of shares issued 
by the ESOT was £59.0m (2022: £90.8m). 

As at 28 March 2023, 233,591 employee share options had been exercised subsequent to the Balance Sheet date and had been satisfied by 
ordinary shares issued by the ESOT.

26. Financial Instruments: Categories

Financial assets
Derivatives not designated as hedging instruments
Derivatives designated as hedging instruments
Customer and other receivables at amortised cost*
Cash, short term deposits (note 15)
Preference shares at amortised cost
Non-listed equity instruments designated at fair value through profit or loss / OCI
Financial liabilities
Derivatives not designated as hedging instruments
Derivatives designated as hedging instruments
Lease liabilities
Interest bearing loans and borrowings:

Corporate bonds at amortised cost adjusted for the fair value changes attributable to the risk being hedged
Bank loans and overdrafts at amortised cost
Trade and other payables at amortised cost**

2023 
£m 

2022 
£m 

0.5
8.6
1,370.2
105.0
63.1
0.2

(17.6)
(32.7)
(1,023.3)

(790.7)
(102.3)
(596.9)

0.1
53.4
1,227.3
433.0
35.1
1.0

(0.8)
(0.2)
(1,057.5)

(815.7)
(233.1)
(647.7)

*  Prepayments of £54.9m (2022: £53.1m) and other debtors of £0.4m (2022: £0.5m) do not meet the definition of a financial instrument.

** Other taxation and social security payables of £95.7m (2022: £76.8m), deferred income of £84.2m (2022: £79.5m), share-based payment liabilities of £0.2m (2022: £0.3m) and other 

creditors of £28.5m (2022: £25.3m) do not meet the definition of a financial instrument.

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NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

27. Financial Instruments: Fair Values
The fair values of each category of the Group’s financial instruments are the same as their carrying values in the Group’s Balance Sheet, other than 
corporate bonds and customer receivables, based on the following assumptions:

Other trade receivables, trade payables, short term 
deposits and borrowings

The fair value approximates the carrying amount because of the short maturity of 
these instruments.

Preference shares

Non-listed equity instruments

Long term borrowings

Derivative financial instruments

The fair value of corporate bonds is as follows:

Corporate bonds

In hedging relationships
Not in hedging relationships

The fair value approximates the carrying amount because the percentage interest 
earned on the shares is equivalent to the effective interest rate used to calculate 
the amortised cost.

The fair value approximates the net assets of the investment given no observable 
market rates at the reporting date.

The fair value of bank loans and other borrowings approximates the carrying value 
reported in the Balance Sheet as the majority are floating rate where interest 
rates are reset at intervals less than one year.

The fair value is determined as the net present value of cash flows using 
observable market rates at the reporting date.

2023

2022

Carrying 
amount 
£m

240.7
550.0
790.7

Fair value 
£m

249.8
533.5
783.3

Carrying 
amount 
£m

265.7
550.0
815.7

Fair value 
£m

277.8
589.6
867.4

Corporate bonds are held at amortised cost, and where hedged, adjusted for the fair value changes attributable to the interest rate risk being 
hedged (see Note 19). 

Fair Value Hierarchy
The fair values of financial instruments measured by reference to the following levels under IFRS 13 “Fair value measurement”:

Hierarchy level

Inputs

Financial instruments

Valuation methodology

Level 1

Level 2

Level 3

Quoted prices in active markets 
for identical assets or liabilities

Corporate bonds and Money 
Market Funds

Inputs  other  than  quoted  prices 
included  within  Level  1  that  are 
observable  for  the  asset  or  liability, 
either  directly  (i.e.  as  prices)  or 
indirectly (i.e. derived from prices)

Derivative financial instruments

Inputs  for  the  asset  or  liability  that 
are not based on observable market 
data (unobservable market data)

Non-listed equity instruments at 
fair value through OCI

Market value includes accrued interest and 
change  in  credit  risk  and  interest  rate  risk, 
and  is  therefore  different  to  the  reported 
carrying amounts.

Valuation techniques include forward pricing 
and  swap  models  using  net  present  value 
calculation of future cash flows. The model 
inputs include the foreign exchange spot and 
forward rates, yield curves of the respective 
currencies, currency basis spreads between 
interest 
the  respective  currencies  and 
rate curves.

The  fair  value  of  these  non-listed  equity 
investments  has  been  estimated  using  a 
discounted cash flow model.

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28.  Financial Instruments:  

Financial Risk Management and Hedging Activities

The Board has overall responsibility for the establishment and oversight of the Group’s risk management framework and for establishing the 
Group’s risk management policies.

The Group has exposure to the following risks arising from financial instruments:

•  Liquidity risk

• 

Interest rate risk

•  Foreign currency risk

•  Credit risk 

•  Capital risk

Treasury function
NEXT operates a centralised treasury function which is responsible for managing the liquidity, interest and foreign currency risks associated with the 
Group’s activities. As part of its strategy for the management of these risks, the Group uses financial instruments. In accordance with the Group’s 
treasury policy, financial instruments are not entered into for speculative purposes. The treasury policy is reviewed and approved by the Board 
and specifies the parameters within which treasury operations must be conducted, including authorised counterparties, instrument types and 
transaction limits, and principles governing the management of liquidity, interest and foreign currency risks.

The Group’s financial instruments also include cash, short term deposits, preference shares, bank overdrafts, loans, and corporate bonds. The main 
purpose of these financial instruments is to raise finance for the Group’s operations. In addition, the Group has various other financial assets and 
liabilities such as trade receivables and trade payables arising directly from its operations.

Liquidity risk
The Group manages its cash and borrowing requirements centrally to minimise net interest expense within risk parameters agreed by the Board, 
whilst ensuring that the Group has sufficient liquid resources to meet the operating needs of its businesses. The forecast cash and borrowings 
profile of the Group is monitored to ensure that adequate headroom remains under committed borrowing facilities.

The table below shows the maturity analysis of the undiscounted remaining contractual cash flows (including interest) of the Group’s financial 
liabilities, including cash flows in respect of derivatives:

G
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C
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m
p
a
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2023
Bank loans and overdrafts
Lease liabilities
Trade and other payables
Corporate bonds

Derivatives: net settled
Derivatives: gross settled

Cash inflows
Cash outflows
Total cash flows

2022
Bank loans and overdrafts
Lease liabilities
Trade and other payables
Corporate bonds

Derivatives: net settled
Derivatives: gross settled

Cash inflows
Cash outflows
Total cash flows

Less than  
1 year  
£m
102.3
182.7
569.7
29.3
884.0
2.7

(1,139.1)
1,169.4
917.0

Less than  
1 year  
£m
233.1
202.2
597.7
29.3
1,062.3
(5.4)

(1,244.7)
1,209.1
1,021.3

1 to 2  
years 
£m
–
162.4
4.6
29.3
196.3
2.9

–
–
199.2

1 to 2  
years 
£m
–
168.0
20.9
29.3
218.2
(2.6)

–
–
215.6

2 to 5  
years  
£m
–
360.3
–
562.0
922.3
2.8

–
–
925.1

2 to 5  
years  
£m
–
376.8
–
580.4
957.2
(9.2)

–
–
948.0

Over  
5 years 
£m
–
693.6
–
310.9
1,004.5
–

–
–
1,004.5

Over  
5 years 
£m
–
683.8
–
321.8
1,005.6
–

–
–
1,005.6

Total 
£m
102.3
1,399.0
574.3
931.5
3,007.1
8.4

(1,139.1)
1,169.4
3,045.8

Total 
£m
233.1
1,430.8
618.6
960.8
3,243.3
(17.2)

(1,244.7)
1,209.1
3,190.5

227

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Liquidity risk 
Within lease liabilities greater than 5 years are leases on stores with cash flows in years 5-10 of £193.4m (2022: 237.1m) and more than 10 years 
of £42.3m (2022: £57.3m). The lease liabilities greater than 5 years on warehouses and head office premises with cash flows in years 5-10 are 
£137.5m (2022: £111.0m) and more than 10 years of £320.4m (2022: £278.4m). 

(continued)

(continued)

At 28 January 2023, the Group had borrowing facilities of £450.0m (2022: £450.0m) committed until November 2024, in respect of which all 
conditions precedent have been met. £nil of the facilities were drawn down at January 2023 (2022: £nil).

Interest rate risk
The Group is exposed to fair value interest rate risk on its fixed rate corporate bonds and cash flow interest rate risk on floating rate loans and 
overdrafts. The forecast cash and borrowings profile of the Group is monitored regularly to assess the mix of fixed and variable rate debt, and the 
Group uses interest rate derivatives where appropriate to manage its exposure to changes in interest rates and the economic environment. 

Interest rates: fair value hedges
The Group has interest rate swap agreements in place as fair value hedges against part of the interest rate risk associated with the corporate bonds. 
Under the terms of the swaps, which have matching features as the bonds, the Group receives a fixed rate of interest equivalent to the relevant 
coupon rate, and pays a variable rate interest related to LIBOR prior to April 2022 and SONIA, from April 2022. Details of the aggregate rates payable 
are given in Note 19. 

There is an economic relationship between the hedged item and the hedging instrument as the terms of the interest rate swaps match the terms 
of the fixed rate corporate bonds (e.g. notional amount and maturity). The Group has established a hedge ratio of 1:1 for the hedging relationships 
as the underlying risk of the interest rate swap is identical to the hedged risk component. To test the hedge effectiveness, the Group compares the 
changes in the fair value of the hedging instrument against the changes in the fair value of the hedged item attributable to the hedged risk. 

The hedge ineffectiveness can arise from:

•  Different interest rate curve applied to discount the hedged item and the hedging instrument.

•  Differences in timing of cash flows of the hedged item and hedging instrument.

•  The counterparties’ credit risk differently impacting the fair value movements of the hedging instrument and the hedged item.

The fair values of the Group’s interest rate swaps, including accrued interest, are as follows:

Derivatives in designated fair value hedging relationships

2023 
£m 
(9.5)

2022 
£m 
18.0

The fair values of derivatives have been calculated by discounting the expected future cash flows at prevailing interest rates and are based on 
market prices at the Balance Sheet date.

The timing of the nominal amounts of the interest rate swaps are as follows:

Maturity date of swap

Interest rate swap

Nominal amount (£m)
Average price

2023

October 2026

Fixed to floating

2022

October 2026

Fixed to floating

250.0
SONIA + 1.7%

250.0
6 month LIBOR + 1.434%

228

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28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Fair value of group swaps 
The impact of the hedging instrument on the Balance Sheet is as follows:

(continued)

(continued)

Line item in the Balance Sheet
Other financial assets
Other financial liabilities

Notional amount 
£m
–
250.0

Carrying amount* 
£m
–
(9.5)

Changes in fair value 
used for measuring 
ineffectiveness in 
the period 
£m
–
(27.5)

At 28 January 2023
Interest rate swaps – assets
Interest rate swaps – liabilities
At 29 January 2022
Interest rate swaps – assets
Interest rate swaps – liabilities

Other financial assets 
Other financial liabilities

250.0
–

18.0
–

(21.4)
–

*  The carrying amount of derivatives includes £0.2 m of interest receivable (2022: £2.3m interest accrual). 

The impact of the hedged items on the Balance Sheet is as follows:

Line item in the Balance Sheet
Corporate bonds

Carrying amount 
£m
250.0

Accumulated fair 
value adjustments 
£m
(9.3)

Changes in fair value 
used for measuring 
ineffectiveness in 
the period 
£m
(25.0)

Corporate bonds

250.0

15.7

21.3

At 28 January 2023
Fixed-rate borrowings
At 29 January 2022
Fixed-rate borrowings

The ineffectiveness recognised in the Income Statement for the period ended 28 January 2023 was £nil (2022: £nil).

Foreign currency risk
The Group’s principal foreign currency exposures arise from the purchase of overseas sourced products. Group policy allows for these exposures to 
be hedged for up to 24 months ahead in order to fix the cost in Sterling. This hedging activity involves the use of spot, forward and option contracts.

The market value of outstanding foreign exchange contracts is reported regularly to the Board and reviewed in conjunction with percentage cover 
taken by season and current market conditions, in order to assess and manage the Group’s ongoing exposure.

The Group does not have a material exposure to currency movements in relation to the translation of overseas investments and consequently does 
not hedge any such exposure. The Group’s net exposure to foreign currencies, taking hedging activities into account, is illustrated by the sensitivity 
analysis in Note 29.

Foreign currency hedges
There is an economic relationship between the hedged items and the hedging instruments as the terms of the foreign exchange contracts match 
the terms of highly probable forecast transactions (e.g. notional amount and expected payment date). The Group has established a hedge ratio of 
1:1 for the hedging relationships as the underlying risk of the foreign exchange contracts are identical to the hedged risk components. To test hedge 
effectiveness, the Group uses the hypothetical derivative method and compares the changes in the fair value of the hedging instruments against 
the changes in the fair value of the hedged items attributable to the hedged risks.

In these hedge relationships, the main sources of ineffectiveness are:

•  Differences in the timing of the cash flows of the hedged items and the hedging instruments.

•  Different indices (and accordingly different curves) linked to the hedged risk of the hedged items and hedging instruments.

•  The counterparties’ credit risk differently impacting the fair value movements of the hedging instruments and hedged items.

•  Changes to the forecasted amount of cash flows of hedged items and hedging instruments.

The fair values of foreign exchange derivatives are as follows:

Derivatives in designated hedging relationships
Other foreign exchange derivatives not designated in hedging relationships
Total foreign exchange derivatives

2023 
£m 
(14.6)
(17.0)
(31.6)

2022 
£m 
35.2
(0.7)
34.5

229

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Foreign currency hedges 
Derivatives designated in hedging relationships at 28 January 2023:

(continued)

US Dollars (highly probable forecast purchases)
Notional amount (in £m)
Average GBP: USD contract rate
EURO (highly probable forecast purchases)
Notional amount (in £m)
Average GBP: EURO contract rate
EURO (highly probable forecast sales)
Notional amount (in £m)
Average GBP: EURO contract rate
Other (highly probable forecast sales)
Notional amount (in £m)
Average GBP: Other contract rate

*  5 currencies are hedged, which individually are not material to the financial statements.

Derivatives designated in hedging relationships at 29 January 2022:

US Dollars (highly probable forecast purchases)
Notional amount (in £m)
Average GBP: USD contract rate
EURO (highly probable forecast purchases)
Notional amount (in £m)
Average GBP: EURO contract rate
EURO (highly probable forecast sales)
Notional amount (in £m)
Average GBP: EURO contract rate
Other (highly probable forecast sales)
Notional amount (in £m)
Average GBP: Other contract rate

(continued)
Maturity

1–6 months 6–12 months
40.9
1.22

663.5
1.20

More than 
one year
–
–

26.8
1.13

20.0
1.13

–
–

–
–

–
47.5
Various currencies*

–
–

–

–

Maturity

1–6 months
665.2
1.39

6–12 months
267.9
1.38

More than 
one year
–
–

1.4
1.21

55.9
1.16

–
–

26.9
1.17

83.2
0.6
Various currencies*

–
–

–
–

–

Total
704.4
1.20

26.8
1.13

20.0
1.13

47.5

Total
933.1
1.39

1.4
1.21

82.8
1.16

83.8

*  5 currencies were hedged, which are individually not material to the financial statements.

The impact of the hedging instruments on the Balance Sheet are as follows:

Line item in the Balance Sheet
Other financial assets
Other financial liabilities

Notional amount 
£m
462.5
407.2

Carrying amount 
£m
9.1
(40.8)

Changes in fair value 
used for measuring 
ineffectiveness in 
the period 
£m
116.4
(37.6)

Other financial assets
Other financial liabilities

1,107.0
58.5

35.5
(1.0)

30.6
7.1

At 28 January 2023
Foreign exchange contracts
Foreign exchange contracts
At 29 January 2022
Foreign exchange contracts
Foreign exchange contracts

230

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28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Foreign currency hedges 
The impact of the hedged items on the Balance sheet is as follows:

(continued)

28 January 2023

(continued)

29 January 2022

Changes in fair 
value used for 
measuring 
ineffectiveness 
in the period 
£m
(7.0)
86.2

Closing cash 
flow hedge 
reserve 
£m
1.9
(17.0)

Closing cost  
of hedging 
reserve 
£m
–
0.5

Changes in fair 
value used for 
measuring 
ineffectiveness 
in the period 
£m
(3.0)
39.9

Closing cash 
flow hedge 
reserve 
£m
0.5
33.9

Closing cost  
of hedging 
reserve 
£m
–
0.9

Highly probable forecast sales
Highly probable forecast stock purchases

The effect of the cash flow hedge in the Income Statement or other comprehensive income is as follows:

Year ended 28 January 2023
Highly probable forecast sales
Highly probable forecast stock purchases
Year ended 29 January 2022
Highly probable forecast sales
Highly probable forecast stock purchases

Ineffectiveness 
recognised in 
Income 
Statement 
£m
–
–

Recycled to 
cost of 
inventories 
£m
–
(134.8)

Cost of 
hedging 
recognised in 
OCI 
£m
–
(0.4)

Amount 
reclassified 
from OCI to 
the Income 
Statement 
£m
6.1
–

Line item in 
the Income 
Statement
Revenue
–

G
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C
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m
p
a
n
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–
–

–
18.5

–
0.8

3.2
–

Revenue
–

Credit risk
Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its contractual obligations 
and arises primarily from the Group’s Online customer receivables. The carrying amount of financial assets represents the maximum residual credit 
exposure, which was £1,297.3m at the reporting date (2022: £1,187.1m). These are detailed in Note 13.

The Group’s credit risk in relation to customer receivables is influenced mainly by the individual characteristics of each customer. The Board has 
established a credit policy under which each new credit customer is analysed individually for creditworthiness and subject to credit verification 
procedures. Receivable balances are monitored on an ongoing basis and provision is made for estimated irrecoverable amounts using forward 
looking estimates. The concentration of credit risk is limited due to the Online customer base being large and diverse. At January 2023 there 
were 2.87m active customers (2022: 2.84m) with an average balance of £508 (2022: £477). The Group’s outstanding receivables balances and 
impairment losses are detailed in Note 13. The performance of our credit risk policies and the risk of the debtor book are monitored weekly by 
management. Any trends and deviations from expectations are investigated. Senior management review is carried out monthly.

Customer receivables with a value of £17.6m (2022: £17.1m) were on a Reduced Payment Indicator (RPI) plan. An allowance for Expected Credit 
Losses (ECLs) of £12.3m (2022: £11.7m) has been made against these balances. Customers are typically on RPI plans for a period of 12 months 
during which no interest is charged and repayment rates are reduced. On completion of the RPI plan the customer would be treated as higher 
risk than the arrears stage and customer indebtedness would otherwise suggest. Any modification gain or loss recognised is immaterial to the 
financial statements.

In addition to those identified as previously being on an RPI, data provided by Experian has been used to identify customers who are, or have 
been, on a similar ‘payment freeze’ with another lender. These customers are also treated as higher risk than the arrears stage and customer 
indebtedness would otherwise suggest. The ECLs applied in calculating the overlay have been uplifted by an average of c.6%, weighted by value.

The Group uses Experian Delphi for Customer Management which provides a suite of characteristics and scores to monitor the credit behaviour 
of new and existing customers. The principal score for making risk decisions around credit limit changes, and monitoring the risk of associated 
sales, is the Account and Arrears Management (“AAM”) score. The principal measure to assess a customer’s ability to afford repayments, and 
our allowance for expected credit losses under IFRS 9, is the Consumer Indebtedness Index (“CII”). The CII is a score within the range of 1 to 99. 
A lower CII score is representative of a lower level of risk associated with the debt (i.e. a lower CII score indicates the customer has a greater ability 
to afford repayments).

231

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Credit risk 
The following table contains an analysis of customer and other receivables segmented by CII score at the end of the reporting period. For the 
purpose of this analysis, trade receivables are recognised in Risk band 1.

(continued)

(continued)

Risk exposure determined by CII score
Risk band 1 (CII<=10)
Risk band 2 (10120  
days past 
due 
£m

Payment 
plans 
£m

0.5
0.6
2.0
4.4
–
7.5

(0.2)
(0.3)
(1.0)
(2.7)
–
(4.2)

32.4%
41.3%
51.4%
61.3%
–
55.1%

0.1
0.1
1.0
3.5
–
4.7

–
(0.1)
(0.6)
(2.3)
–
(3.0)

47.6%
52.2%
60.5%
66.1%
–
64.3%

–
–
0.3
3.0
–
3.3

–
–
(0.2)
(2.3)
–
(2.5)

–
–
73.8%
79.0%
–
78.3%

0.1
0.1
0.4
3.1
96.4
100.1

(0.1)
(0.1)
(0.3)
(2.4)
(87.8)
(90.7)

78.2%
77.4%
76.8%
78.7%
91.1%
90.6%

3.0
2.1
3.5
9.0
–
17.6

(1.9)
(1.4)
(2.3)
(6.7)
–
(12.3)

63.7%
67.6%
64.3%
75.2%
–
70.1%

Total 
£m

891.6
211.7
173.8
126.3
96.4
1,499.8

(39.0)
(15.2)
(23.0)
(37.5)
(87.8)
(202.5)

4.4%
7.1%
13.2%
29.8%
91.1%
13.5%

232

28.  Financial Instruments:  

Financial Risk Management and Hedging Activities 

Credit risk 

(continued)

1–30  
days past 
due 
£m

Current 
£m

784.3
191.6
161.4
93.6
–
1,230.9

2022
Customer receivables and other trade receivables
Risk band 1 (CII<=10)
Risk band 2 (10 120  
days past 
due 
£m

Payment 
plans 
£m

0.7
0.9
1.9
3.5
–
7.0

(0.2)
(0.3)
(0.9)
(2.1)
–
(3.5)

32.4%
37.7%
45.3%
58.8%
–
49.9%

0.2
0.2
0.9
2.8
–
4.1

(0.1)
(0.1)
(0.6)
(1.9)
–
(2.7)

55.4%
57.4%
64.5%
68.4%
–
66.4%

–
–
0.5
2.6
–
3.1

–
–
(0.3)
(2.0)
–
(2.3)

–
–
68.2%
74.5%
–
73.3%

0.2
0.1
0.4
2.8
79.7
83.2

(0.1)
(0.1)
(0.3)
(2.1)
(73.2)
(75.8)

73.9%
73.6%
71.3%
74.0%
91.9%
91.1%

3.0
2.2
3.9
8.0
–
17.1

(1.6)
(1.2)
(2.2)
(6.7)
–
(11.7)

50.9%
53.0%
57.8%
84.1%
–
68.2%

Total 
£m

801.8
200.5
176.0
120.8
79.7
1,378.8

(45.4)
(16.4)
(22.8)
(33.9)
(73.2)
(191.7)

5.7%
8.2%
13.0%
27.9%
91.9%
13.9%

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Credit risk on other financial assets
Investments of cash surpluses and derivative contracts are made through banks and companies which must fulfil credit rating and investment 
criteria approved by the Board. Risk is further mitigated by diversification and limiting counterparty exposure. The Group does not consider there 
to be any impairment loss in respect of these balances (2022: £nil). The maximum exposure to credit risk at the reporting date is the carrying value 
of each class of asset as the debt is not collateralized. 

Capital risk
The capital structure of the Group consists of debt, as analysed in Note 30, and equity attributable to the equity holders of the Parent Company, 
comprising issued capital, reserves and retained earnings as shown in the Consolidated Statement of Changes in Equity. The Group manages its 
capital with the objective that all entities within the Group continue as going concerns while maintaining an efficient structure to minimise the cost 
of capital. The Group is not restricted by any externally imposed capital requirements.

As part of its strategy for delivering sustainable returns to shareholders, the Group has been returning capital to shareholders by way of share 
buybacks in addition to dividends (including special dividends). Share buybacks may be transacted through both on-market purchases and off-
market contingent contracts.

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233

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

29. Financial Instruments: Sensitivity Analysis
Interest rate sensitivity analysis
The table below illustrates the hypothetical sensitivity of the Group’s reported profit and closing equity to a 1.0% increase or decrease in interest 
rates, assuming all other variables were unchanged. The sensitivity rate of 1.0% represents the directors’ assessment of a reasonably possible 
change, based on historic volatility.

The analysis has been prepared using the following assumptions:

•  For floating rate assets and liabilities, the amount of the asset or liability outstanding at the Balance Sheet date is assumed to have been 

outstanding for the whole year.

•  Fixed rate financial instruments that are carried at amortised cost are not subject to interest rate risk for the purpose of this analysis.

Positive figures represent an increase in profit or equity.

Interest rate increase of 1.0%
Interest rate decrease of 1.0%

Income Statement

Equity

2023 
£m

(2.8)
2.8

2022 
£m

(1.3)
1.3

2023 
£m

(2.8)
2.8

2022 
£m

(1.3)
1.3

Foreign currency sensitivity analysis
The Group’s principal foreign currency exposures are to US Dollars and the Euro. The table below illustrates the hypothetical sensitivity of the 
Group’s  reported  profit  and  closing  equity  to  a  10%  increase  and  decrease  in  the  US  Dollar/Sterling  and  Euro/Sterling  exchange  rates  at  the 
reporting date, assuming all other variables remain unchanged. The sensitivity rate of 10% represents the directors’ assessment of a reasonably 
possible change, based on historic volatility.

The analysis assumes that exchange rate fluctuations on currency derivatives that form part of an effective cash flow hedge relationship affect 
the fair value reserve in equity and the fair value of the hedging derivatives. For foreign exchange derivatives which are not designated hedges, 
movements in exchange rates impact the Income Statement.

Positive figures represent an increase in profit or equity.

Sterling strengthens by 10%
US Dollar
Euro
Sterling weakens by 10%
US Dollar
Euro

Income Statement

Equity

2023 
£m

(20.9)
–

14.0
–

2022 
£m

(2.1)
–

(0.8)
–

2023 
£m

(51.4)
(1.5)

58.6
1.8

2022 
£m

(52.1)
4.6

69.2
(5.6)

Year end exchange rates applied in the above analysis are US Dollar 1.24 (2022: 1.34) and Euro 1.14 (2022: 1.20). Strengthening and weakening 
of Sterling may not produce symmetrical results depending on the proportion and nature of foreign exchange derivatives which do not qualify for 
hedge accounting.

234

30. Analysis of Net Debt

Cash and short term deposits
Overdrafts and short term borrowings
Cash and cash equivalents

Corporate bonds
Fair value hedges of corporate bonds
Net debt excluding leases

Current lease liability
Non-current lease liability

Net debt including leases

January  
2022 
£m

433.0
(233.1)
199.9

(815.7)
15.7
(600.1)

(162.6)
(894.9)
(1,057.5)
(1,657.6)

Cash flow 
£m

Fair value  
changes 
£m

IFRS 16 
£m

(328.0)
130.8
(197.2)

–
–
(197.2)

–
–
–
(197.2)

–
–
–

25.0
(25.0)
–

–
–
–
–

–
–
–

–
–
–

16.4
17.8
34.2
34.2

January 
2023 
£m

105.0
(102.3)
2.7

(790.7)
(9.3)
(797.3)

(146.2)
(877.1)
(1,023.3)
(1,820.6)

The IFRS 16 movements represent the cash movements in relation to lease payments of £204.4m, and non cash movements relating to disposals 
of £5.5m offset by additions of £84.2m, modifications of £41.5m, finance costs £47.3m and FX/Others of £2.7m.

Interest of £24.0m was accrued and paid on the Corporate bonds and associated hedges during the year. The unpaid interest accrual of £14.6m is 
recognised within accruals. 

31. Related Party Transactions
During the year, group entities entered into the following transactions with related parties and their respective subsidiaries who are not members 
of the Group:

Related party

Sales
Loans (repaid)/advanced
Transactions and loan interest
Amounts outstanding at year end

Joint ventures
2022 
£m

9.4
14.2
29.1
23.6

2023 
£m

58.1
(14.2)
47.8
27.7

Associates
2022 
£m

5.3
0.8
1.1
2.6

2023 
£m

7.2
0.5
1.2
2.8

The amounts above are an aggregation of the transactions with the Group’s associates and joint ventures, namely:

•  VS Brand Holdings UK Limited and its subsidiaries (joint venture)

•  Pink TopCo Limited and its subsidiaries (the “Reiss” Group) (joint venture)

•  Retail Restaurants Limited (joint venture)

•  West apparel UK Holdings Limited (“GAP”) (joint venture)

•  Choice Discount Stores Limited (associate)

•  Aubin & Wills Holdings Limited and its subsidiaries (associate)

•  Regent Bidco 1 Limited and its subsidiaries (the “Jojo Maman Bébé” Group) (associate)

•  Swoon Limited (associate).

All transactions are on an arm’s length basis. Within transactions and loan interest are (i) recharges for payroll costs borne by the NEXT Group and 
then recharged to the related party and (ii) certain joint ventures are part of the NEXT VAT Group and accordingly includes transactions for the 
settlement of VAT by NEXT on behalf of the joint venture.  Such amounts are immediately recharged by NEXT and then settled by the joint venture.

In addition, the Group incurred £59,000 of costs in relation to non-controlling interests.

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235

 
 
 
NOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS

32. Acquisition of subsidiary
On 1 December 2022, the Group acquired 74% of the trade and assets from Joules Limited, a consolidated group whose principal activity is the 
design and sale of lifestyle clothing, related accessories and a homeware range, through a multi-channel business structure embracing retail stores, 
wholesale and online. It is expected that this acquisition will strengthen the Groups portfolio of brands while its Total Platform infrastructure will 
help grow the Joules business. This qualifies as a business as defined in IFRS 3 Business Combinations. The trade and assets were transferred into a 
new trading company, The Harborough Hare Limited. 

The amounts recognised in respect of the identifiable assets acquired are set out in the table below:

Financial assets
Inventory
Property, plant and equipment and software
Identifiable intangible assets
Financial liabilities
Deferred tax liabilities
Total identifiable assets acquired
Goodwill
Non-controlling interest in 26% of The Harborough Hare Holdings Limited
Total consideration

Satisfied by:
Cash

£m

1.8
14.3
8.6
10.5
(9.8)
(2.6)
22.8
11.6
(5.6)
28.8

28.8

Due primarily to the short period of time between acquisition and reporting, the accounting for the acquisition of Joules has only been provisionally 
determined at the end of the reporting period. In accordance with the requirements of IFRS 3 Business Combinations, the Group will finalise the 
acquisition balance sheet within 12 months of the acquisition date. 

For tax purposes, the tax values of Joules’ assets are required to be reset based on market values of the assets. At the date of finalisation of these 
consolidated financial statements, the necessary market valuations and other calculations had not been finalised and they have therefore only 
been provisionally determined based on the directors’ best estimate of the likely tax values. 

The identifiable intangible assets include a brand value of £10.1m and other intangible assets of £0.4m. Total identifiable assets acquired were 
£22.8m, which results in a goodwill value of £11.6m arising from the acquisition. The goodwill relates to expected synergies from combining Joules 
into the NEXT group and the effect of a combined workforce with Brand specific design experience. The goodwill at the year end was £11.6m 
(note 10).

The  non-controlling  interest  of  26%  ownership  interest  in  Joules  recognised  at  the  acquisition  date  was  measured  by  reference  to  the  cash 
consideration paid by the non-controlling interest and amounted to £5.6m. 

Joules contributed £32.8m revenue and £4.1m loss before tax to the Group’s profit for the period between the date of acquisition and the reporting 
date. The Joules business was previously part of the Joules plc group which went into administration in November 2022. It is not possible to reliably 
identify the revenue or profit or loss which would have been recognised had the business combination occurred at the beginning of the annual 
reporting period. However prior to administration Joules Limited, the main trading entity of the former Joules plc group, reported revenue of 
£179.9m and a loss of £0.4m for the 52 weeks ended 30 May 2021.

33. Contingent liabilities
NEXT has since 2018 received around 1,500 equal pay complaints from former and current employees in our store network. These claims are 
subject  to  a  legal  and  tribunal  process  which  is  expected  to  last  several  more  years.  The  claims  are  fact  sensitive,  legally  complex  and  being 
defended rigorously. The Directors believe that the likelihood of successful outcome for the claimants is possible (but not probable). The Directors 
also believe that it is not yet possible to reliably assess the likely outcome or the exact quantum of these claims if they are successful. 

236

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237

PARENT 
COMPANY 
FINANCIAL 
STATEMENTS

238  Parent Company Balance Sheet

239   Parent Company Statement of Changes in Equity

240   Notes to the Parent Company Financial Statements

 
 
 
PARENT COMPANY BALANCE SHEET

Fixed assets
Investments

Current assets
Other debtors
Cash at bank and in hand

Bank loans and overdrafts
Creditors: amounts falling due within one year

Net current liabilities

Total assets less current liabilities

NET ASSETS

Capital and reserves
Called up share capital
Share premium account
Capital redemption reserve
ESOT reserve
Other reserves
Profit and loss account

TOTAL EQUITY

28 January 
2023 
£m

29 January 
2022 
£m

Notes

C2

C3

C4

C5

C5
C5

2,475.7
2,475.7

2,475.7
2,475.7

195.5
1.5
197.0

 –
(818.2)
(818.2)

(621.2)

163.5
–
163.5

(110.6)
(554.1)
(664.7)

(501.2)

1,854.5

1,854.5

1,974.5

1,974.5

12.9
0.9
17.0
(396.6)
985.2
1,235.1

13.3
0.9
16.6
(331.6)
985.2
1,290.1

1,854.5

1,974.5

The profit for the year in the accounts of the Company is £400.0m (2022: £300.0m).

The financial statements were approved by the Board of directors and authorised for issue on 29 March 2023. They were signed on its behalf by:

Lord Wolfson of Aspley Guise 
Chief Executive 

Amanda James
Group Finance Director

238

PARENT COMPANY STATEMENT  
OF CHANGES IN EQUITY

At 30 January 2021
Profit for the period
Other comprehensive income for the period
Total comprehensive income for the period

Share buybacks (Note C5)
ESOT share purchases (Note C5)
Shares sold/issued by ESOT
Share option charge
Equity dividends
At 29 January 2022
Profit for the period
Other comprehensive income for the period
Total comprehensive income for the period

Share buybacks (Note C5)
ESOT share purchases (Note C5)
Shares sold/issued by ESOT
Share option charge
Equity dividends

At 28 January 2023

Share 
capital 
£m
13.3
 –
 –
 –

Share 
premium 
account 
£m
0.9
 –
 –
 –

Capital 
redemption 
reserve 
£m
16.6
 –
 –
 –

 –
 –
 –
 –
 –
13.3
 –
 –
 –

(0.4)
 –
 –
 –
 –

12.9

 –
 –
 –
 –
 –
0.9
 –
 –
 –

 –
 –
 –
 –
 –

 –
 –
 –
 –
 –
16.6
 –
 –
 –

0.4
 –
 –
 –
 –

0.9

17.0

ESOT 
reserve 
£m
(271.1)
 –
 –
 –

 –
(151.3)
90.8
 –
 –
(331.6)
 –
 –
 –

 –
(124.0)
59.0
 –
 –

(396.6)

Other  
reserves  
£m
985.2
 –
 –
 –

Retained
earnings 
£m
1,352.2
300.0
 –
300.0

 –
 –
 –
 –
 –
985.2
 –
 –
 –

 –
 –
 –
 –
 –

(13.1)
 –
(24.4)
19.9
(344.5)
1,290.1
400.0
 –
400.0

(224.0)
 –
(18.2)
24.3
(237.1)

Total  
equity 
£m
2,097.1
300.0
 –
300.0

(13.1)
(151.3)
66.4
19.9
(344.5)
1,974.5
400.0
 –
400.0

(224.0)
(124.0)
40.8
24.3
(237.1)

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1,235.1

1,854.5

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239

 
 
 
NOTES TO THE PARENT COMPANY  
FINANCIAL STATEMENTS

C1. Accounting Policies
The Parent Company financial statements of NEXT plc have been prepared in accordance with the Companies Act 2006 and Financial Reporting 
Standard 101 “Reduced disclosure framework” (“FRS 101”). FRS 101 enables the financial statements of the Parent Company to be prepared in 
accordance with IFRS but with certain disclosure exemptions. The main areas of reduced disclosure are in respect of equity-settled share-based 
payments, financial instruments, the Cash Flow Statement, and related party transactions with Group companies. The accounting policies adopted 
for the Parent Company, NEXT plc, are otherwise consistent with those used for the Group which are set out on pages 181 to 195. The ESOT is 
consolidated on the basis that the parent has control, thus the assets and liabilities of the ESOT are included in the Balance Sheet and shares held by 
the ESOT in the Company are presented as a deduction from equity. As permitted by Section 408 of the Companies Act 2006, the Income Statement 
of the Company is not presented as part of the financial statements. 

C2. Investments
The £2,475.7m (2022: £2,475.7m) investment shown in the Balance Sheet of NEXT plc relates to its investment in NEXT Group plc. 

A full list of the Group’s subsidiary undertakings as at 28 January 2023 is contained in the table below.

Company name
AgraTech Limited
Belvoir Insurance Company Limited

Brecon Debt Recovery Limited
Lipsy Limited
LLC Next
Next (Asia) Limited
NEXT (US), LLC
Next AV s.r.o.
Next Beauty Limited
Next Brand Limited
Next Distribution Limited
Next Europe & North Africa Morocco SARL

Next Europe & North Africa Tunisia SARL
Next Financial Services Limited
Next Germany GmbH
Next Group plc
Next Holding Wholesale Private Limited

Next Holdings Limited
Next Manufacturing (Pvt) Limited
Next Manufacturing Limited
Next Near East Limited
Next Pension Trustees Limited
Next Properties Ltd
Next Retail (Ireland) Limited
Next Retail Limited
Next Sourcing (UK) Limited
Next Sourcing Company Limited

Next Sourcing Limited
Next Sourcing Limited Shanghai Office

Registered office address
Desford Road, Enderby, Leicester LE19 4AT, UK
Suite 1 North, 1st Floor, Albert House, South Esplanade, St Peter Port, Guernsey GY1 1AJ, 
Guernsey
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
7 Dolgorukovskaya Street, 127006, Moscow, Russian Federation
Suites 1404 to 1413 & Pt14, 1111 King’s Road, Taikoo Shing, Hong Kong
Corporation Trust Center, 1209 Orange Street, Wilmington, Delaware 19801, United States
Pribinova 8, 811 09, Bratislava, Slovakia
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Jean Jaures SARL, 49 rue Jean Jaurès, Quartier Gauthier, 6ème étage, Apt N° 12, 
Casablanca, Morocco
Centre le Millennium, B30, 2046 Sidi Daoud, La Marsa, Tunis
Desford Road, Enderby, Leicester LE19 4AT, UK
c/o BDO AG Wirtschaftsprüfungsgesellschaft, Zielstattstr. 40, 81379, Munich, Germany
Desford Road, Enderby, Leicester LE19 4AT, UK
915, Unit No. 9, Corporate Park II, 9th floor, VN Purav Marg, Near Swastik, Chambers, 
Chembur, Mumbai, Maharashtra-MH, 400071, India
Desford Road, Enderby, Leicester LE19 4AT, UK
Phase 1, Ring Road 2, Export Processing Zone, Katunayake, Sri Lanka
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
13–18 City Quay, Dublin 2, D02 ED70, Ireland
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
House No. 14, St. No. 106, Phoum 8, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh, 
Cambodia
Suites 1404 to 1413 & Pt14, 1111 King’s Road, Taikoo Shing, Hong Kong
Room 901-902, 908-921, 9th Floor, Bldg. 3, No. 283 West Jianguo Road, Xuhui District, 
Shanghai

Next Sourcing Services (India) Private Limited 207 Jaina Tower, 1 District Centre, Janakpuri, New Delhi, 110058, India
Next Sourcing Services Limited

Giant Business Tower, Level 4 & 5, Plot #3, Sector-3, Dhaka Mymensingh Road, Uttara 
Commercial Area, Dhaka, 1230 Bangladesh
Next Sourcıng İç Ve Dış Ticaret Limited Şirketi Esentepe Mah. Büyükdere Cad. Ferko Signature Blok No: 175 İç Kapi No: 69 Şişli/Istanbul
Next-E-NA Portugal, Unipessoal LDA
NSL Limited
Paige Group Limited (The)
Project Norwich Limited
The Harborough Hare Holdings Limited
The Harborough Hare Limited
The Next Directory Limited
Ventura Group Limited
Ventura Network Distribution Limited

R. dos Transitários 182 RCH, 4455–565 Matosinhos, Portugal
Suites 1404 to 1413 & Pt14, 1111 King’s Road, Taikoo Shing, Hong Kong
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK

% held by 
Group 
companies

Direct  
or indirect
100 Indirect (group interest)
100 Indirect (group interest)

100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)

100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100
Direct
100 Indirect (group interest)

100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)

100 Indirect (group interest)
100 Indirect (group interest)

100 Indirect (group interest)
100 Indirect (group interest)

100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
74 Indirect (group interest)
74 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)
100 Indirect (group interest)

240

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C2. Investments 
A full list of the Group’s significant holdings in undertakings other than subsidiary undertakings as at 28 January 2023 is contained in the table below.

(continued)

Company name
Aubin & Wills Holdings Limited
Choice Discount Stores Limited
Pink Topco Limited
Regent Bidco 1 Limited
Swoon Editions Limited
VS Brands Holdings UK Limited
West Apparel UK Holdings Limited

Registered office address
1110 Elliott Court, Coventry Business Park, Herald Avenue, Coventry CV5 6UB
14–14A Rectory Road, Hadleigh Benfleet, Essex SS7 2ND, UK
22 Grenville Street, St. Helier, Jersey JE4 8PX, UK
C/O Alter Domus (Uk) Limited, 10th Floor, 30 St Mary Axe, London EC3A 8BF, UK
7 Bell Yard, London, WC2A 2JR, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK

% held by 
Group 
companies

Direct  
or indirect
28 Indirect (group interest)
49 Indirect (group interest)
51 Indirect (group interest)
44 Indirect (group interest)
25 Indirect (group interest)
51 Indirect (group interest)
51 Indirect (group interest)

C3. Other Debtors

Amounts due from subsidiary undertaking
Other receivables

C4. Creditors due within one year

Amounts due to subsidiary undertaking
Accruals and other creditors

2023 
£m
193.3
2.2
195.5

2023 
£m
818.2
–
818.2

2022 
£m
163.4
0.1
163.5

2022 
£m
549.4
4.7
554.1

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C5. Share Capital, ESOT Reserve and Other Reserves
Details of the Company’s share capital and share buybacks are given in Note 22. ESOT transactions are detailed in Note 25. Other reserves in the 
Company Balance Sheet of £985.2m (2022: £985.2m) represent the difference between the market price and the nominal value of shares issued 
as part of the capital reconstruction in 2002 on acquisition of Next Holdings Limited (formerly NEXT Group plc) which was subject to Section 131 
Companies Act 1985 merger relief.

C6. UK registered subsidiaries exempt from Audit
The following UK subsidiaries will take advantage of the audit exemption set out within Section 479A of the Companies Act 2006 for the year ended 
28 January 2023. 

Company name
AgraTech Limited
Lipsy Limited
Next Beauty Limited 
Next Brand Limited
Next Distribution Limited
Next Holdings Limited
Next Manufacturing Limited
Next Near East Limited
Next Properties Limited
Next Retail Limited
The Next Directory Limited
Project Norwich Limited

Registered office address
Desford Road, Enderby, Leicester LE19 4AT, UK 
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK
Desford Road, Enderby, Leicester LE19 4AT, UK

% held by 
Group 
companies
100
100
100
100
100
100
100
100
100
100
100
100

The Company will guarantee the debts and liabilities of the above UK subsidiary undertakings at the balance sheet date in accordance with Section 
479C of the Companies Act 2006. The Company has assessed the probability of loss under the guarantee as remote.

241

 
 
 
SHAREHOLDER 
INFORMATION

243  Half Year and Segment Analysis

244  Five Year History

245  Glossary

249  Notice of Meeting

256  Other Shareholder Information

242

HALF YEAR AND SEGMENT ANALYSIS (UNAUDITED)

Total sales
NEXT Online
NEXT Retail
NEXT Finance
Total Platform
Joules
Property Management
International Retail, Sourcing and other
Total Group sales

Profit before tax
NEXT Online
NEXT Retail
NEXT Finance
Total Platform including equity share
Joules
Property Management
International Retail, Sourcing and other
Total segmental profit
Recharge of interest
Other activities
Net finance cost
Profit before tax

First 
half
£m

Second 
half
£m

52 weeks to
Jan 2023
£m

First half 
restated¹
£m

Second half 
restated¹
£m

52 weeks to
Jan 2022 
restated¹
£m

1,427.2
880.5
133.7
59.3
 –
8.8
36.1
2,545.6

220.9
100.6
86.3
3.7
 –
13.3
15.1
439.9
15.6
(21.0)
(33.9)
400.6

1,579.4
984.6
140.7
85.1
32.8
10.1
36.2
2,868.9

246.4
139.9
84.2
15.6
(4.1)
23.7
13.0
518.7
18.8
(30.5)
(38.3)
468.7

3,006.6
1,865.1
274.4
144.4
32.8
18.9
72.3
5,414.5

467.3
240.5
170.5
19.3
(4.1)
37.0
28.1
958.6
34.4
(51.5)
(72.2)
869.3

1,504.8
540.1
119.2
17.7
 –
4.3
29.6
2,215.7

324.7
(17.8)
67.8
(0.3)
 –
7.0
14.6
396.0
15.7
(19.2)
(45.8)
346.7

1,559.9
892.3
130.2
21.4
 –
8.4
33.9
2,646.1

279.7
124.8
81.7
7.2
 –
3.8
13.9
511.1
15.2
(13.4)
(36.5)
476.4

3,064.7
1,432.4
249.4
39.1
 –
12.7
63.5
4,861.8

604.4
107.0
149.5
6.9
 –
10.8
28.5
907.1
30.9
(32.6)
(82.3)
823.1

1.  As explained in Note 1 Segment Analysis, the Lipsy segment has been consolidated within NEXT Online and Total Platform has been separated out into its segment. Therefore the prior 

year revenues  and segmental profit has been restated to reflect this change in segments. This change has no impact on the Group’s Total sales or total profit before tax.

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243

 
 
 
FIVE YEAR HISTORY (UNAUDITED)

Period to January
Underlying continuing business
Total sales
Statutory revenue

Operating profit 
Net finance costs 
Profit before tax 
Taxation
Profit after taxation 

Total equity

IFRS 16 basis
2023
£m

IFRS 16 basis
2022
£m

IFRS 16 basis
2021
£m

IFRS 16 basis
2020
£m

IFRS 16 basis
2019
£m

5,414.5
5,034.0

4,861.8
4,625.9

3,625.9
3,534.4

4,361.8
4,266.2

4,220.9
4,167.4

941.5
(72.2)
869.3
(158.6)
710.7

905.4
(82.3)
823.1
(145.6)
677.5

444.5
(102.1)
342.4
(55.7)
286.7

853.9
(105.4)
748.5
(138.3)
610.2

841.1
(107.5)
733.6
(134.5)
599.1

1,165.1

1,010.0

660.9

441.5

366.2

Shares purchased for cancellation

3.5m

0.2m

0.3m

5.4m

6.3m

Dividends per share – ordinary

– special

Basic Earnings Per Share
Underlying
Total

193.0p
 –

–
270.0p

–
–

57.5p
–

165.0p
–

573.4p
573.4p

530.8p
530.8p

223.3p
223.3p

472.4p
472.4p

441.7p
441.7p

244

GLOSSARY

Alternative Performance Measures (APMs) and other non-statutory measures
APM Definition 

Closest equivalent 
statutory measure

Purpose and reconciliation to closest statutory measure 
where applicable

Those customers who have purchased products using 
Average active customers 
their Online account or received a standard account 
statement  in  the  last  20  weeks.  Customers  can  be 
either Online credit or cash customers.

Average customer receivables/
The  average  amount  of  money  owed  by  all  nextpay 
debtor balance 
and  next3step  customers  less  any  provision  for  bad 
debt. This represents the total balances we expect to 
recover averaged across the relevant period.

This  is  referred  to  as  “customer  receivable”  or 
“debtor balance”.

The charge taken in relation to the performance of our 
Bad debt charge 
customer debtor book. This consists predominantly of 
providing for future defaults.

Difference between the cost of stock and initial selling 
Bought-in gross margin 
price, expressed as a percentage of achieved total VAT 
exclusive selling prices.

Retail  store  total  sales  less  cost  of  sales,  payroll, 
Branch profitability 
controllable costs, occupancy costs and depreciation, 
and  before  allocation  of  central  overheads. 
Expressed  as  a  percentage  of  VAT  inclusive  sales. 
Net branch profit is a measure of the profitability on 
a store by store level.

Interest  is  charged  to  the  NEXT  Finance  business  in 
Cost of funding 
respect of funding costs for the Online debtor balance 
(customer receivable).

It  is  calculated  by  applying  the  average  Group 
interest  rate  (i.e.  the  external  borrowing  rate  of  the 
NEXT  Group  divided  by  the  average  NEXT  Group 
borrowing  excluding  cash)  to  the  average  debtor/
customer balance.

VAT exclusive sales from Online credit customers who 
Credit sales
have  purchased  using  their  online  NEXT  account, 
income  charges  and 
inclusive  of  any 
delivery  charges,  and  after  deducting  any  applicable 
promotional discounts.

interest 

None

None

Active customers have a strong correlation with interest income 
on the Finance P&L and help drive understanding on movements 
in income.

Reconciliation  to  the  closest  equivalent  statutory  measure 
not applicable. 

Average  debtor  balance  has  a  strong  correlation  with  interest 
income  on  the  Finance  P&L  and  helps  drive  understanding  of 
movements in income. It also helps to evaluate the overall health 
of the balance sheet for the Finance business.

The  average  debtor  balance 
in  2023  was  £1,179m  
(2022:  £1,062m).  The  statutory  accounts  do  not  disclose  the 
monthly debtor balance needed to calculate the average debtor 
balance.  The  year  end  balance  is  disclosed  in  Note  13  to  the 
financial statements.

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Impairment losses

Note 13

Measurement of the quality of the Online debtor book/customer 
receivables.  A  lower  bad  debt  charge  indicates  that  the  quality 
and recoverability of the balance is higher.

None

None

None

The bad debt charge is the total of the in-year impairment charge, 
less  amounts  recovered.  In  2023  the  total  bad  debt  charge 
disclosed in the CEO report was £26m (2022: £27m). 

In  Note  13  the  total  Expected  Credit  Loss  charge  was  £31.0m 
(2022:  £28.6m)  with  the  difference  relating  to  recoveries  on 
previously written off assets.

Bought-in gross margin is a measure of the profit made on the sale 
of stock at full price. This is a key internal management metric for 
assessing category performance.

Reconciliation  to  closest  equivalent  statutory  measure  not 
applicable as full price sales not a statutory metric.

Measurement  of  the  Retail  business  profit  by  physical  branch. 
Provides an indication of the performance of the store portfolio. 
This is based on costs which are directly attributable to the store. 
Therefore,  it  does  not  include  costs  such  as  central  overheads 
which will be included in the statutory accounts.

Reconciliation to closest equivalent statutory measure is therefore 
not applicable. 

Used by the business to evaluate the profitability of the Finance 
business. There is no statutory equivalent as this is a metric specific 
to how the Group manages its funding and cost allocations. In the 
year to January 2023 this has been calculated as:

Average  Group  interest  =  Interest  cost/Average  debt  excluding 
cash = £29.5m/£858.5m = 3.4%

Then apply 3.4% to 85% of the Average Online customer balance of 
£1,179m (as we assume that 85% is funded by debt). This equates 
to a Cost of Funding charge of £34.4m (2022: £30.9m). 

None

Credit  sales  are  a  direct  indicator  of  the  performance  and 
profitability of the Finance business.

Reconciliation  to  closest  equivalent  statutory  measure  not 
applicable as the statutory accounts split by business segment but 
not by the mechanism of customer payment. 

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GLOSSARY

Alternative Performance Measures (APMs) and other non-statutory measures
APM Definition 

Closest equivalent 
statutory measure

Purpose and reconciliation to closest statutory measure 
where applicable

Divisional  profit  before  interest  and  tax,  excluding 
Divisional operating profit 
equity-settled share option charges recognised under 
IFRS 2 “Share-based payment” and unrealised foreign 
exchange gains and losses on derivatives which do not 
qualify for hedge accounting. 

Total  sales  excluding  items  sold  in  our  sale  events, 
Full price sales 
Total Platform sales and our Clearance operations and 
includes interest income relating to those sales.

The  gross  interest  billed  to  nextpay  and  next3step 
Interest income (NEXT Finance)
customers, before any deduction for unpaid interest 
on bad debt.

Change  in  sales  from  Retail  stores  which  have  been 
Like-for-like sales 
open for at least one full year.

None

Segment profit

A direct indicator of the performance of each division making up 
the total Group  operating  profit.  A  commonly used  metric that 
provides  a  useful  method  of  performance  comparison  across 
the Group. 

The  divisional  operating  profits  are  the  same  as  the  Segment 
profits presented in Note 1 of the financial statements. 

Revenue – sale 
of goods

Full  price  sales  are  a  direct  indicator  of  the  performance  and 
profitability of the business.

They are based on Total Group Sales (defined below) excluding 
markdown (i.e. discounted).

Revenue – credit 
account interest

Interest income for the Finance business is a direct indicator of the 
performance and profitability of the Finance business.

This is presented on the face of the Income Statement and Note 2 
of the financial statements as “credit account interest”. 

This  metric  enables  the  performance  of  the  Retail  stores  to  be 
measured  on  a  consistent  year-on-year  basis  and  is  a  common 
term used in the retail industry.

Reconciliation 
not applicable. 

to  closest  equivalent 

statutory  measure 

Note in the current year like-for-like sales on Retail stores are not 
being used as a KPI due to the disruption caused by COVID in the 
prior year.

Comprises  cash  and  cash  equivalents,  bank  loans, 
Net debt excluding leases
corporate bonds, and fair value hedges of corporate 
bonds but excludes lease debt. 

Net debt is a measure of the Group’s indebtedness. 

NEXT operating profit

The profit, including interest income and the bad debt 
Net profit (NEXT Finance) 
charge, and after the allocation of central overheads 
and the cost of funding.

NEXT profit before tax

None

This measure is a good indication of the strength of the Group’s 
liquidity and is widely used by credit rating agencies.

Net  debt  excluding  leases  is  reconciled  to  net  debt  including 
leases in Note 30 of the financial statements. 

Operating profit

While NEXT owns 74% of the equity in Joules, the Operating profit 
on a statutory basis, includes 100% of the loss from Joules.  

For  management  purposes,  the  non  controlling  interest  (i.e. 
the  26%  which  is  not  attributable  to  NEXT  shareholders)  is 
removed so that the NEXT Operating profit only reflects 74% of 
the results of Joules.  

The  NEXT  operating  profit  and  the  statutory  Operating  profit  is 
reconciled in Appendix 2.

Profit before tax 
(for the Finance 
segment)

A measure of direct profitability of the Finance business.

The net profit for the Finance Business is presented in Note 1 to 
the financial statements. 

Profit before tax

While NEXT owns 74% of the equity in Joules, the Profit before 
tax, on a statutory basis, includes 100% of the loss from Joules.  

For  management  purposes,  the  non  controlling  interest  (i.e. 
the  26%  which  is  not  attributable  to  NEXT  shareholders)  is 
removed so that the NEXT profit before tax only reflects 74% of 
the results of Joules.  

The NEXT profit before tax and the statutory Profit before tax is 
reconciled in Appendix 2.

246

APM Definition 

Closest equivalent 
statutory measure

Purpose and reconciliation to closest statutory measure 
where applicable

NEXT Group pre-tax Earning per share

NEXT  operating  profit  for  the  Online  business  after 
Online margin
deducting lease interest as a percentage of the Trading 
sales which relate to the Online division.

Operating  profit  after  deducting  lease  interest  as  a 
Retail margin
percentage  of  the  Trading  sales  which  relate  to  the 
Retail division.

Return on capital employed – ROCE 
The NEXT Finance net profit (after the interest charge 
(NEXT Finance) 
relating to the cost of funding), divided by the average 
debtor balance.

None

None

None

NEXT  Group  pre-tax  EPS  is  used  as  a  bonus  metric  for  the 
NEXT  executive  directors.  This  APM  uses  the  profit  before  tax 
attributable  to  NEXT  plc  shareholders  (NEXT  profit  before  tax) 
as this is considered to represent a direct measure of the value 
which is attributable to the shareholders, excluding the impact of 
tax which is not directly controlled by the Board. 

For January 2023 the number of shares used in this  APM excludes 
those shares which were acquired from budgeted surplus cash.  
This is because the EPS enhancement from such shares was not 
included in the original targets set and so the directors should not 
benefit from this. 

In  January  2022  the  profit  before  tax  was  based  on  a  pre-IFRS 
16 position.

A  measure  of  the  profitability  of  the  Group.  A  commonly 
used  metric  that  can  be  used  to  compare  performance  to 
other businesses.

The  margin  is  based  on  the  segmental  operating  profit,  as 
disclosed in Note 1 of the financial statements, less allocation of 
lease interest, adjusted for the non controlling interest in Joules, 
as a percentage of the Trading Sales for that segment.

A reconciliation between Total Group sales and statutory revenue 
is provided in Note 1 of the financial statements.

Net margin measures whether profitability is changing at a higher 
or lower rate relative to revenue.

A  measure  of  the  profitability  of  the  Group.  A  commonly 
used  metric  that  can  be  used  to  compare  performance  to 
other businesses.

The margin is based on the segmental operating profit, as disclosed 
in  Note  1  of  the  financial  statements,  less  allocation  of  lease 
interest, as a percentage of the Trading Sales for that segment.

A reconciliation between Total Group sales and statutory revenue 
is provided in Note 1 of the financial statements.

Net margin measures whether profitability is changing at a higher 
or lower rate relative to revenue.

None

A  commonly  used  metric  that  can  be  used  to  compare 
performance to other financial businesses. 

It measures the profit (i.e. return) relative to the amount of capital 
employed. The higher the ROCE, the greater the return for the 
capital employed in the business.

The  ROCE  for  NEXT  Finance  in  the  year  to  January  2023  was 
calculated  by  dividing  the  Operating  profit  for  segment  of 
£170.5m by the average customer receivable balance of £1,179m. 
As a percentage, this is 14.5% (FY22 restated due to the change in 
Lipsy segmental reporting: 14.1%). 

The Operating profit for the segment is disclosed in Note 1 to the 
financial statements.

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247

 
 
 
GLOSSARY

Alternative Performance Measures (APMs) and other non-statutory measures
APM Definition 

Closest equivalent 
statutory measure

Purpose and reconciliation to closest statutory measure 
where applicable

Total sales are a segment level measure of sales being 
Total sales
VAT exclusive full price and markdown sales, including 
the  full  value  of  commission-based  sales,  interest 
income (as described and reconciled in Note 1 of the 
financial  statements)  and  service  income  from  our 
Total Platform business.

Total Trading sales are the aggregation of Total sales 
Total Trading sales/Total Group sales
from  our  core  trading  segments  of  Retail,  Online 
and Finance.

Total Group sales are the aggregation of Total sales for 
all of the Group segments.

Statutory revenue

Total  Sales  are  a  direct  indicator  of  the  performance  and 
profitability of the segment.

Total Sales are reconciled to Statutory revenue in Note 1 to the 
financial statements.

Statutory revenue

Total  Trading  Sales  are  a  direct  indicator  of  the  performance 
and  profitability  of  the  business  from  the  Online,  Retail  and 
Finance business.

Total Group Sales are a direct indicator of the performance and 
profitability of the entire business.

Total  Trading  Sales  and  Total  Group  sales  are  reconciled  to 
Statutory revenue in Note 1 to the financial statements.

248

NOTICE OF MEETING

THIS DOCUMENT IS IMPORTANT AND REQUIRES YOUR 
IMMEDIATE ATTENTION.

If you are in any doubt as to the action you should take, you should 
immediately  consult  your  stockbroker,  bank  manager,  solicitor, 
accountant or other independent financial advisor authorised under 
the Financial Services and Markets Act 2000.

If you have sold or otherwise transferred all your NEXT plc (NEXT and/
or  the  Company)  shares,  please  send  this  document,  together  with 
the accompanying Form of Proxy, to the purchaser or transferee, or to 
the stockbroker or other agent through whom the sale or transfer was 
effected, for delivery to the purchaser or transferee.

Notice is given that the Annual General Meeting (AGM) of NEXT will be 
held at Leicester Marriott Hotel, Smith Way, Grove Park, Leicester LE19 
1SW on Thursday 18 May 2023 at 9.30 am. The Company will take into 
account any Government guidance or legislation in force at the time 
of the AGM and will implement any measures it believes necessary to 
protect the health and safety of attendees. Any changes to the format 
of the AGM will be communicated to shareholders through our website 
at  nextplc.co.uk/investors/shareholderinformation/company-meetings 
and, where appropriate, by stock exchange announcement.

Shareholders may submit questions in advance on resolutions to be put 
to the AGM by emailing investors@next.co.uk. Questions submitted by 
5.00 pm on 17 May 2023 will be answered at the meeting as appropriate.

The  following  resolutions  will  be  proposed  at  the  AGM,  resolutions 
1  to  18  as  ordinary  resolutions  and  19  to  23  as  special  resolutions. 
Further information on these resolutions can be found in Appendix 1 
to this Notice. Biographies of the directors are shown on pages 114 to 
116 of the Annual Report.

1 

2 

3 

 To receive and adopt the accounts and reports of the directors and 
auditor for the period ended 28 January 2023.

 To approve the Directors’ Remuneration Policy, the full text of which 
is contained in the Directors’ Remuneration Report and set out on 
pages 138 to 149.

 To  approve  the  Directors’  Remuneration  Report  (excluding  the 
Directors’ Remuneration Policy) set out on pages 133 to 162.

4  To declare a final dividend of 140 pence per ordinary share.

 To elect the following director appointed by the directors since the 
last AGM who is seeking election in accordance with the Company’s 
Articles of Association:

5 

Jeremy Stakol.

 To  re-elect  the  following  directors  who  are  seeking  annual  re-
election in accordance with the UK Corporate Governance Code:

6 

Jonathan Bewes.

7  Soumen Das. 

8  Tom Hall.

9  Tristia Harrison.

10  Amanda James.

11  Richard Papp.

12  Michael Roney.

13  Jane Shields.

14  Dame Dianne Thompson.

15  Lord Wolfson.

16   To  re-appoint  PricewaterhouseCoopers  LLP  as  auditor  of  the 
Company, to hold office until the conclusion of the 2024 AGM of 
the Company. 

17   To  authorise  the  Audit  Committee,  on  behalf  of  the  Board,  to 
set  the  remuneration  of  the  Company’s  auditor  in  respect  of  its 
appointment  for  the  period  ending  at  the  conclusion  of  the  next 
AGM of the Company.

18   Directors’ authority to allot shares that the directors be authorised, 
generally and unconditionally, to allot equity securities (as defined 
in  Section  560  of  the  Companies  Act  2006  (the  2006  Act))  in  the 
Company and to grant rights to subscribe for or convert any security 
into shares in the Company:

a. 

b. 

 up to a maximum nominal amount of £4,200,000 (as reduced by 
any equity securities allotted under paragraph (b) below); and

 up to a maximum nominal amount of £8,500,000 (as reduced 
by any equity securities allotted under paragraph (a) above) in 
connection with an offer by way of a rights issue;

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(i) 

 to ordinary shareholders in proportion (as nearly as may be 
practicable) to their existing holdings; and

(ii)   to holders of other equity securities as required by the rights 
of those securities or as the directors otherwise considers 
necessary, and so that the Board may impose any limits or 
restrictions and make any arrangements which it considers 
necessary  or  appropriate  to  deal  with  treasury  shares, 
fractional  entitlements,  record  dates,  legal,  regulatory  or 
practical problems in, or under the laws of, any territory or 
any other matter.

 This authority shall expire at the conclusion of the next AGM of the 
Company after the passing of this resolution, or, if earlier, at the close 
of business on 18 August 2024. All previous unutilised authorities 
under Section 551 of the 2006 Act shall cease to have effect (save to 
the extent that the same are exercisable pursuant to Section 551(7) 
of the 2006 Act by reason of any offer or agreement made prior to 
the date of this resolution which would or might require shares to be 
allotted on or after that date).

19   General disapplication of pre-emption rights

That, subject to resolution 18 being passed:

a. 

b. 

 the directors be given power to allot equity securities (as defined 
in  the  2006  Act)  for  cash  under  the  authority  given  by  that 
resolution and/or to sell ordinary shares held by the Company 
as treasury shares for cash as if section 561 of the Companies 
Act 2006 did not apply to any such allotment or sale;

 the  power  under  paragraph  (a)  above  shall  be  limited  to  the 
allotment  of  equity  securities  and  sale  of  treasury  shares  in 
connection  with  an  offer  of,  or  invitation  to  apply  for,  equity 
securities  (but  in  the  case  of  the  authority  granted  under 
paragraph (b) of resolution 18, by way of a rights issue only):

(i) 

 to ordinary shareholders in proportion (as nearly as may be 
practicable) to their existing holdings; and

(ii)   to holders of other equity securities, as required by the rights 
of  those  securities,  or  as  the  Board  otherwise  considers 
necessary, and so that the Board may impose any limits or 
restrictions and make any arrangements which it considers 
necessary  or  appropriate  to  deal  with  treasury  shares, 
fractional  entitlements,  record  dates,  legal,  regulatory  or 
practical problems in, or under the laws of, any territory or 
any other matter; and

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249

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTICE OF MEETING

c. 

d. 

e. 

 the power under paragraph (a) above shall be limited to, in the 
case of the authority granted under paragraph (a) of resolution 
18  and/or  in  the  case  of  treasury  shares,  to  the  allotment  of 
equity securities or sale of treasury shares (otherwise than under 
paragraph (b) above) up to a nominal amount not exceeding in 
aggregate £1,287,000 representing 10% of the issued ordinary 
share capital;

 this authority shall expire at the conclusion of the next AGM of 
the Company after the passing of this resolution or, if earlier, at 
the close of business on 18 August 2024; and

 all previous unutilised authorities under Sections 570 and 573 of 
the 2006 Act shall cease to have effect (save to the extent that 
they are exercisable by reason of any offer or agreement made 
prior to the date of this new resolution which would or might 
require shares to be allotted on or after that date).

b. 

c. 

 the  minimum  price  which  may  be  paid  for  ordinary  shares 
(exclusive of expenses) is 10p per ordinary share;

 the maximum price which may be paid for each ordinary share 
(exclusive of expenses) is an amount not more than the higher 
of: (i) 105% of the average of the middle market price of the 
ordinary shares of the Company according to the Daily Official 
List  of  the  London  Stock  Exchange  for  the  five  business  days 
immediately preceding the date of purchase and (ii) an amount 
equal to the higher of the price of the last independent trade 
of an ordinary share of the Company and the highest current 
independent  bid  for  an  ordinary  share  of  the  Company  as 
derived from the London Stock Exchange Trading System; 

d. 

 this authority shall expire at the conclusion of the next AGM of 
the Company after the passing of this resolution or, if earlier, at 
the close of business 18 August 2024;

20   Additional  disapplication  of  pre-emption  rights  that,  subject  to 

e. 

resolutions 18 and 19 being passed:

a. 

 the  directors  be  given  the  power  to  allot,  in  addition  to  any 
power granted under resolution 19, equity securities (as defined 
in  the  2006  Act)  for  cash  under  the  authority  granted  under 
paragraph (a) of resolution 18 and/or to sell ordinary shares held 
by the Company as treasury shares for cash as if section 561 of 
the Companies Act 2006 did not apply to any such allotment 
or sale;

b.  the power under paragraph (a) above shall be:

(i) 

 limited  to  the  allotment  of  equity  securities  having  a 
nominal  amount  not  exceeding  in  aggregate  £1,287,000 
representing 10% of the issued ordinary share capital; and 

(ii)   used  only  for  the  purposes  of  financing  (or  refinancing, 
if  the  authority  is  to  be  used  within  twelve  months  after 
the original transaction) a transaction which the directors 
determine to be an acquisition or other capital investment 
of a kind contemplated by the Statement of Principles on 
Disapplying Pre-Emption Rights most recently published by 
the Pre-Emption Group prior to the date of this Notice;

 this authority shall expire at the conclusion of the next AGM of 
the Company after the passing of this resolution or, if earlier, at 
the close of business on 18 August 2024; and

 other  than  in  respect  of  authorities  granted  pursuant  to 
resolution 19, all previous unutilised authorities under Sections 
570  and  573  of  the  2006  Act  shall  cease  to  have  effect  (save 
to the extent that they are exercisable by reason of any offer 
or  agreement  made  prior  to  the  date  of  this  new  resolution 
which would or might require shares to be allotted on or after 
that date).

c. 

d. 

21  On-market purchases of own shares 

 That  in  accordance  with  the  2006  Act,  the  Company  be  granted 
general  and  unconditional  authority  to  make  market  purchases 
(as defined in Section 693 of the 2006 Act) of any of its own ordinary 
shares  on  such  terms  and  in  such  manner  as  the  directors  may 
determine provided that:

a. 

 the  authority  conferred  by  this  resolution  shall  be  limited  to 
the  lesser  of  19,297,000  ordinary  shares  of  10p  each  and  no 
more than 14.99% of the issued ordinary shares outstanding at 
the date of the AGM, such limit to be reduced by the number 
of  shares  purchased  pursuant  to  the  authority  granted  at 
resolution 22 below;

250

 the  Company  may  make  a  contract  or  contracts  to  purchase 
ordinary  shares  under  the  authority  hereby  conferred  prior 
to the expiry of such authority which will or may be executed 
wholly or partly after the expiry of such authority and may make 
a purchase of ordinary shares in pursuance of any such contract; 
and

f. 

 all  existing  authorities  for  the  Company  to  make  market 
purchases  of  its  own  ordinary  shares  are  revoked,  except  in 
relation to the purchase of shares under a contract or contracts 
concluded before the date of this resolution and which has or 
have not yet been executed.

22  Off-market purchases of own shares 

 That, in accordance with Section 694 of the 2006 Act, the proposed 
programme agreements to be entered into between the Company 
and any of Goldman Sachs International, UBS AG London Branch, 
BNP Paribas and Barclays Bank plc (the Banks) (in the form produced 
to this meeting and initialled by the Chairman for the purpose of 
identification) (the Programme Agreements) be and are approved 
and the Company be and is authorised to enter into the Programme 
Agreements and all and any forward trades which may be effected 
or  made  from  time  to  time  for  the  off-market  purchase  by  the 
Company of its ordinary shares of 10 pence each under or pursuant 
to the Programme Agreements, as more fully described on pages 
252  and  253.  The  authority  conferred  by  this  special  resolution 
shall  expire  at  the  conclusion  of  the  next  AGM  of  the  Company 
after the passing of this resolution or, if earlier, at close of business 
on 18 August 2024 (except in relation to the purchase of ordinary 
shares under any forward trade effected or made before the expiry 
of such authority and which might be completed wholly or partly 
after such expiry).

23  Notice of general meetings

 That a general meeting (other than an AGM) may be called on not 
less than 14 clear days’ notice.

By order of the Board

Ian Blackwell
Company Secretary 
Registered Office: Desford Road, Enderby, Leicester LE19 4AT

14 April 2023

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTICE OF MEETING  
Appendix 1

Explanatory notes to resolutions

1. To receive and adopt the report and accounts
Shareholders  are  asked  to  receive  and  adopt  the  Strategic  Report, 
Directors’  Report,  and  the  financial  statements  for  the  period  ended 
28 January 2023, together with the Auditors’ Report.

2. To approve the Directors’ Remuneration 
Policy
The Directors’ Remuneration Policy is being submitted for shareholder 
approval  as  part  of  the  normal  three-year  cycle.  No  changes  are 
proposed  from  the  current  Policy;  details  are  set  out  on  pages  134 
to 136.

Subject to shareholder approval, the Policy, in the form set out on pages 
138 to 149 of the Annual Report for the year ended 28 January 2023, 
will be effective from the conclusion of this AGM.

3. To approve the Directors’  
Remuneration Report
The  Directors’  Remuneration  Report  sets  out  the  pay  and  benefits 
received  by  each  of  the  directors  for  the  period  ended  28  January 
2023 and is subject to an advisory vote by shareholders. The Report 
(excluding the Directors’ Remuneration Policy) is set out on pages 133 
to 162 of the Annual Report for the period ended 28 January 2023. 

4. To declare a final dividend of 140 pence per  
ordinary share
The directors recommend that a final dividend of 140 pence per share 
be paid on 1 August 2023 to shareholders on the register of members 
at close of business on 7 July 2023. This resolution relates only to this 
dividend.  If,  in  line  with  the  Company’s  policy  of  returning  surplus 
cash  to  shareholders,  the  directors  decide  to  pay  special  dividends 
any such dividends will be paid by the directors as interim dividends. 
The announcement of any dividend will clearly indicate whether it is 
a  special  dividend  or  not.  The  Trustee  of  the  NEXT  ESOT  has  waived 
dividends paid in the year on shares held by it, refer to Note 25 of the 
financial statements.

5–15. Directors
In  accordance  with  the  UK  Corporate  Governance  Code  2018, 
all directors will stand for election or re-election at this year’s AGM. 

Directors’ biographies are set out on pages 114 and 116 of the Annual 
Report and provide a summary of the range of skills, knowledge and 
experience of each director. 

Following a formal performance evaluation, the Chairman confirms that 
each director has demonstrated that they continue to be an effective 
and valuable member of the Board and that they remain committed 
to their role (including making sufficient time available for Board and 
Committee meetings and other duties).

The  Board  is  satisfied  that  each  non-executive  director  offering 
themselves for election or re-election is independent in both character 
and  judgement,  and  that  their  experience,  knowledge  and  other 
business interests enable them to contribute significantly to the work 
and balance of the Board.

16 and 17. Appointment and remuneration  
of auditor
On  the  recommendation  of  the  Audit  Committee,  the  Board 
proposes  that  PwC  be  reappointed  as  auditor  of  the  Company. 
Resolution 17 proposes that the auditors’ remuneration be determined 
by the Audit Committee. 

18. Renewal of the powers of directors to  
allot shares
Ordinary resolution 18(a) seeks authority to allow the directors to allot 
ordinary  shares  up  to  a  maximum  nominal  amount  of  £4,200,000, 
representing  approximately  one  third  of  the  Company’s  existing 
issued share capital, excluding treasury shares, as at 28 March 2023. 
In  accordance  with  institutional  guidelines,  resolution  18(b)  will  also 
allow directors to allot further ordinary shares, in connection with a pre-
emptive offer by way of a rights issue, up to a total maximum nominal 
amount  of  £8,500,000,  representing  approximately  two  thirds  of  the 
Company’s existing issued share capital, excluding treasury shares, as 
at  that  date.  As  at  28  March  2023  (being  the  latest  practicable  date 
prior  to  publication  of  this  document)  the  Company’s  issued  share 
capital  amounted  to  £12,873,726  comprising  128,737,260  ordinary 
shares of 10 pence each. No shares were held in treasury. The directors 
have  no  present  intention  of  exercising  this  authority,  however,  the 
Board wishes to ensure that the Company has maximum flexibility in 
managing  the  Group’s  capital  resources.  The  authority  sought  under 
this  resolution  will  expire  at  the  conclusion  of  the  AGM  in  2024  or,  
if earlier, 18 August 2024. 

19 and 20. Authority to disapply  
pre-emption rights 
In  special  resolution  19,  the  directors  are  seeking  authority  to  allot 
equity  securities  for  cash  without  first  offering  them  to  existing 
shareholders in proportion to their holdings. This resolution limits the 
aggregate nominal value of ordinary shares which may be issued by the 
directors on a non pre-emptive basis to £1,287,000, representing 10% of 
the issued ordinary share capital of the Company as at 28 March 2023. 
This authority also allows the directors, within the same aggregate limit, 
to sell for cash, shares that may be held by the Company in treasury. 

Special resolution 20 seeks separate and additional authority to allot 
up  to  an  additional  10%  of  the  issued  ordinary  share  capital  of  the 
Company on a non pre-emptive basis in connection with an acquisition 
or  specified  capital  investment  (within  the  meaning  given  in  the  
Pre-Emption Group’s 2022 Statement of Principles) which is announced 
at  the  same  time  as  the  allotment,  or  which  has  taken  place  in  the 
twelve month period before and is disclosed in the announcement of 
the allotment.

The directors have no present intention to exercise the powers sought 
by resolutions 19 or 20. If the powers sought by resolutions 19 or 20 
are used in relation to a non-pre-emptive offer, the directors confirm 
their intention to follow the shareholder protections in paragraph 1 of 
Part 2B of the Pre-emption Group’s Statement of Principles published in 
November 2022 and, where relevant, follow the expected features of a 
follow-on offer as set out in paragraph 3 of Part 2B of the Pre-emption 
Group’s Statement of Principles. The authority sought under resolutions 
19 and 20 will expire at the AGM in 2024 or, if earlier, 18 August 2024.

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NOTICE OF MEETING  
Appendix 1

21. On-market purchase of the Company’s  
own shares
NEXT  has  been  returning  capital  to  its  shareholders  through  share 
repurchases  as  well  as  special  and  ordinary  dividends  since  March 
2000 as part of its strategy for delivering sustainable long term returns 
to  shareholders.  Over  this  period,  and  up  to  28  March  2023,  NEXT 
has  returned  over  £4.5bn  to  shareholders  by  way  of  share  buybacks 
and  over  £4.3bn  in  dividends,  of  which  £1.2bn  comprised  special 
dividends. This buyback activity has enhanced Earnings Per Share, given 
shareholders the opportunity for capital returns (as well as dividends) 
and has been transparent to the financial markets. Share buybacks have 
not been made at the expense of investment in the business. Over the 
last five years, NEXT has invested over £790m in capital expenditure to 
support and grow the business.

The directors intend that this authority will only be exercised if doing so 
will result in an increase in Earnings Per Share and, being in the interests 
of shareholders generally, it is considered to promote the success of the 
Company. The directors will also give careful consideration to financial 
gearing  levels  of  the  Company  and  its  general  financial  position. 
The purchase price would be paid out of distributable profits. It is the 
directors’  present  intention  to  cancel  any  shares  purchased  under 
this authority. 

The repurchase of ordinary shares would give rise to a stamp duty liability 
of the Company at the rate currently of 0.5% of the consideration paid.

The Company has no warrants in issue in relation to its shares and no 
options to subscribe for its shares outstanding. Exercise of outstanding 
employee share options and share awards are generally satisfied by the 
transfer of market-purchased shares from the ESOT (refer to Note 25 to 
the financial statements).

The  renewed  authority  will  expire  at  the  AGM  in  2024  or,  if  earlier, 
18 August 2024.

22. Off-market purchases of own shares 
The  directors  consider  that  share  buybacks  are  an  important  means 
of  returning  value  to  shareholders  and  maximising  sustainable  long 
term growth in Earnings Per Share. Contingent contracts for off-market 
share  purchases  offer  a  number  of  additional  benefits  compared  to  
on-market share purchases:

•  Contingent  contracts  allow  the  Company  to  purchase  shares  at  a 
discount to the market price prevailing at the date each contract is 
entered into. No shares have been bought back under contingent 
purchase contracts pursuant to the authority granted at the 2022 
AGM up to 28 March 2023.

•  Low share liquidity can often prevent the Company from purchasing 
sufficient numbers of shares on a single day without risk of affecting 
the  prevailing  market  price.  Contingent  contracts  enable  the 
Company  to  purchase  shares  over  time  without  risk  of  distorting  
the prevailing share price, and also spread the cash outflow.

•  Contingent contracts entered into prior to any closed period allow 

the Company to take delivery of shares during these periods. 

•  Competitive  tendering  involving  up  to  five  banks  is  used  which 
minimises the risk of hidden purchase costs. The pricing mechanism 
ensures  the  Company  retains  the  benefit  of  declared  and 
forecast dividends.

•  The Company would also have the option to set a suspension price 
in individual contracts whereby they would automatically terminate 
if the Company’s share price was to fall.

252

As  with  any  share  buyback  decision,  the  directors  would  use  this 
authority only after careful consideration, taking into account market 
conditions  prevailing  at  the  time,  other  investment  opportunities 
and  the  overall  financial  position  of  the  Company.  The  directors  will 
only  purchase  shares  using  such  contracts  if,  based  on  the  contract 
discounted price (rather than any future price), it is earnings enhancing 
and  promotes  the  success  of  the  Company  for  the  benefit  of  its 
shareholders generally. It is the directors’ present intention to cancel 
any shares purchased under this authority. 

Special  resolution  20,  passed  at  the  Company’s  2022  AGM,  granted 
authority to the Company to make off-market purchases of shares for 
cancellation  under  contingent  purchase  contracts  to  be  entered  into 
with any of Goldman Sachs International, UBS AG London Branch, BNP 
Paribas and Barclays Bank plc. This authority was limited to a maximum 
of 3 million shares and expires on the earlier of the date of the 2023 
AGM or 19 August 2023. Pursuant to that authority and up to 28 March 
2023, no shares were bought back under contingent purchase contracts.

Sections 693 and 694 of the 2006 Act provide that the terms of any 
contract to make off-market purchases or contingent purchases of its 
shares must be approved by shareholders. The Company also typically 
does not purchase its shares during the period commencing 30 days 
before the announcement of its interim results and full year results in 
September and March respectively each year a Closed Period. In the 
absence of a Programme Agreement (as defined above), these Closed 
Periods inevitably reduce the number of shares the Company is able 
to purchase.

In order to achieve maximum flexibility in its share purchase activities, 
the  Company  is  permitted  outside  of  Closed  Periods  to  enter  into 
irrevocable  and  non-discretionary  programmes  and/or  contingent 
forward purchase contracts which would allow it to buy shares during 
Closed Periods. As in previous years, the Company intends to enter into 
new agreements with each of the Banks, under which the Company may 
(but is not obliged to) enter into contingent forward trades (Contingent 
Forward Trades or CFT) from time to time.

The  terms  of  a  CFT  will  be  agreed  between  the  Company  and  the 
Bank before it is entered into. The Company is committed to purchase 
shares under a CFT on the day it is executed subject to the terms of 
the Programme Agreement. The terms of each CFT will provide for the 
Company to purchase a fixed number of shares each week over a period 
of between 20 to 30 weeks. The maximum number of shares that can 
be purchased under each CFT is limited to 30,000 shares per week. 

Whether  or  not  the  Company  purchases  shares  in  a  particular  week 
during the term of a CFT is dependent upon the Company’s share price 
either not rising to, or above, a level (the “Upper Suspension Level”) or, 
if applicable, falling to or below a level (the “Lower Suspension Level” 
and together with the Upper Suspension Level, the “Suspension Levels”). 
The Suspension Levels and duration are determined by the Company 
and are set at the time the CFT is entered into. The Upper Suspension 
Level  must  be  set  between  104%  and  110%  of  the  Company’s  share 
price at the start of the CFT. If the Company chooses to incorporate a 
Lower Suspension Level, it must be set between 80% and 95% of the 
price at the start of the CFT. The inclusion of a Lower Suspension Level 
would  help  mitigate  the  Company’s  financial  commitment  under  a 
CFT if its share price was to fall below this level after the CFT had been 
executed.  If  the  Lower  Suspension  Level  is  not  included,  the  level  of 
discount to the market share price would be higher.

A  copy  of  each  of  the  Programme  Agreements  will  be  available  for 
inspection at the AGM on 18 May 2023. Copies will also be available 
for  inspection  at  the  Company’s  registered  office  at  Desford  Road, 
Enderby, Leicester LE19 4AT and at the offices of Slaughter and May at 
One Bunhill Row, London EC1Y 8YY during usual business hours from 
the publication of this Notice of Meeting until the close of the AGM.

The  Company  has  no  warrants  in  issue  in  relation  to  its  shares  and 
no  options  to  subscribe  for  its  shares  outstanding.  Exercise  of  all 
outstanding  employee  share  options  and  share  awards  will  generally 
be satisfied by the transfer of market-purchased shares from the ESOT 
(refer to Note 25 to the financial statements).

23. Notice of general meetings
In accordance with the Companies Act 2006 (the “2006 Act”), the notice 
period for general meetings (other than an AGM) is 21 clear days’ notice 
unless the Company: 

(i)   has gained shareholder approval for the holding of general meetings 
on 14 clear days’ notice by passing a special resolution at the most 
recent AGM; and 

(ii) offers the facility for all shareholders to vote by electronic means. 

The Company would like to preserve its ability to call general meetings 
(other than an AGM) on 14 clear days’ notice. This shorter notice period 
would not be used as a matter of routine, but only where the flexibility 
is merited by the business of the meeting and is thought to be in the 
interests of shareholders as a whole. 

Resolution  23  seeks  such  approval  and,  should  this  resolution  be 
approved, it will be valid until the end of the next AGM. This is the same 
authority that was sought and granted at last year’s AGM.

Recommendation
The Board is of the opinion that all resolutions which are to be proposed 
at the 2023 AGM are in the best interests of its shareholders as a whole 
and, accordingly, unanimously recommend that they vote in favour of 
all the resolutions as the directors intend to do in respect of their own 
beneficial shareholdings. 

The  price  at  which  the  Company  may  purchase  shares  during  the 
term  of  a  CFT  (the  “Forward  Price”)  is  fixed  at  the  start  of  the  CFT. 
The  Forward  Price  is  determined  by  the  Bank  with  reference  to  the 
volume weighted average price for shares traded in NEXT on the day 
the  CFT  is  entered  into.  The  Forward  Price  is  subject  to  a  maximum 
of 99% of the share price at the start of the contract and a minimum 
of  10  pence  (the  par  value  of  an  ordinary  share).  The  minimum  and 
maximum period between entering a CFT and shares being purchased 
is 5 days and 30 weeks respectively. The Company will announce the 
details of each CFT on the day it is entered into and any subsequent 
termination  via  the  Financial  Conduct  Authority’s  Regulatory  News 
Service. This structure would allow the Company to purchase shares at 
a discount to the market price (as at the time each CFT commences), 
for so long as the Suspension Levels are not reached, without breaching 
the Listing Rules. If any Suspension Level is reached, the CFT terminates 
automatically at that time and no further shares would be purchased 
under that contract.

Under Sections 693 and 694 of the 2006 Act, the Programme Agreements 
and Contingent Forward Trades are contingent purchase contracts to 
purchase  shares  by  the  Company  off-market.  Accordingly,  resolution 
22, which will be proposed as a special resolution, seeks shareholder 
approval  of  the  terms  of  the  Programme  Agreements  to  be  entered 
into  between  the  Company  and  each  of  the  Banks.  The  Programme 
Agreements  will  have  a  duration  of  the  shorter  of  the  period  to  the 
date of the next AGM to be held in 2024 and 18 August 2024 and will 
incorporate  the  terms  of  an  ISDA  Master  Agreement  and  Schedule. 
The Programme Agreements will be entered into and each CFT will be 
effected outside a Closed Period but shares may be purchased by the 
Company during a Closed Period. 

Should shareholder approval be granted, any number of CFT may be 
effected with the Banks at any time, provided that: 

•  the  total  maximum  number  of  shares  which  the  Company  is 
permitted to purchase pursuant to this authority would be 3 million, 
representing circa 2.3% of its issued share capital at 28 March 2023;

•  the  total  cost  of  shares  that  the  Company  would  be  permitted 
to  purchase  pursuant  to  this  authority  may  not  exceed  £200m 
(including costs);

•  the  Forward  Price  may  not  exceed  105%  of  the  average  of  the 
middle  market  price  of  a  share  according  to  the  Daily  Official  List 
of the London Stock Exchange for the 5 business days immediately 
preceding the day on which the share is purchased; 

•  the Forward Price will be no more than 99% of the share price at the 

time the CFT was effected;

•  the minimum price that can be paid for any share is 10p; and

•  only one CFT will be entered into on any particular day. 

Shares purchased under the Programme Agreements will reduce the 
number of shares that the Company may purchase under any authority 
granted  at  the  AGM  on  18  May  2023  for  on-market  purchases. 
No shares will be purchased under that authority on the same day that 
a CFT is entered into. The authority granted to the Company under this 
resolution will expire at the conclusion of the 2024 AGM or on 18 August 
2024, whichever is the earlier, unless such authority is renewed prior 
to  that  time  (except  in  relation  to  the  purchase  of  shares  under  any 
CFT effected before the expiry of such authority and which might be 
completed wholly or partly after such expiry). The purchase of shares 
under the Programme Agreements will always be physically settled by 
delivery of shares to the Company (except in the case of certain events 
of default or termination events). 

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253

 
 
 
NOTICE OF MEETING
Meeting Formalities and Voting

Attending the Annual General Meeting 
To be entitled to attend, speak and vote at the AGM and for the purposes 
of determining the number of votes they may cast, shareholders must 
be registered in the register of members of the Company as at 6.30 pm 
on 16 May 2023 or, if the meeting is adjourned, at 6.30 pm on the day 
which is two working days before the adjourned meeting. 

The  resolutions  being  proposed  are  a  very  important  part  of  the 
governance of the Company and all shareholders are urged to vote.

In line with best practice, voting on all resolutions at the 2023 AGM will 
be by way of a poll. On a poll, every member present in person or by 
proxy, has one vote for every ordinary share held or represented. 

The  directors  believe  a  poll  is  most  representative  of  shareholders’ 
voting  intentions  because  shareholders’  votes  are  counted  according 
to  the  number  of  shares  held,  and  the  proxy  vote  is  added  to  the 
votes of shareholders present so that all votes are taken into account. 
The procedures for the poll votes will be explained during the AGM. 

In respect of resolution 22 on off-market share purchase contracts, the 
2006 Act provides that this resolution will not be effective if any member 
of the Company holding shares to which it relates (i.e. shares which may 
be purchased pursuant to the Programme Agreements) voted for the 
resolution and the resolution would not have been passed if they had 
not done so. Therefore, NEXT intends to disregard any poll votes which 
are cast in favour of resolution 22 attaching to 3 million shares (being 
the total maximum number of shares which the Company is permitted 
to purchase pursuant to the Programme Agreements) from both the 
total  number  of  votes  cast  in  favour  of  this  resolution  and  the  total 
number of votes cast.

The  total  number  of  the  Company’s 
issued  share  capital  on 
28 March 2023, which is the latest practicable date before the publication 
of this Notice, is 128,737,260 ordinary shares. All of the ordinary shares 
carry one vote each and there are no shares held in treasury. 

Voting and proxies
Whether  or  not  you  intend  to  attend  the  AGM  in  person,  please 
complete and return the Form of Proxy to Equiniti, to arrive not later 
than  9.30  am  on  16  May  2023  (or  48  hours  before  any  adjourned 
meeting). If you complete and return a proxy form you can still attend 
and vote at the AGM if you wish. 

You may submit your proxy electronically by accessing our registrar’s 
website www.sharevote.co.uk. You will require your unique Voting ID, 
Task ID and Shareholder Reference Number as printed on the Form of 
Proxy. The use by members of the electronic proxy appointment service 
will  be  governed  by  the  terms  and  conditions  of  use  which  appear 
on  the  website.  Electronic  proxies  must  be  completed  and  lodged  in 
accordance  with  the  instructions  on  the  website  by  no  later  than 
9.30 am on 16 May 2023. 

If  you  are  unable  to  attend  in  person,  you  are  strongly  encouraged 
to  appoint  a  proxy  and  return  the  completed  Form  of  Proxy  by  the 
specified deadline.

A shareholder who is entitled to vote at the AGM may appoint one or 
more proxies to vote instead of him/her, provided that each proxy is 
appointed to exercise the rights attached to a different share or shares 
held  by  that  shareholder.  A  proxy  need  not  also  be  a  shareholder  of 
the Company and may vote on any other business which may properly 
come before the meeting. 

The statements of the rights of members in relation to the appointment 
of  proxies  in  the  above  paragraphs  and  in  the  paragraph  headed 
“CREST  voting  facility”  below  can  only  be  exercised  by  registered 
members of the Company and do not apply to a Nominated Person. 
Nominated persons should contact the registered holder of their shares 
(and  not  the  Company)  on  matters  relating  to  their  investments  in 
the Company.

In the case of joint holders, where more than one of the joint holders 
purports to appoint a proxy, only the appointment submitted by the 
most  senior  holder  (i.e.  the  first  named  joint  holder  recorded  in  the 
Company’s share register) will be accepted.

A  member  who  appoints  as  their  proxy  someone  other  than  the 
Chairman  of  the  Meeting,  should  ensure  that  the  proxy  is  aware  of 
the  voting  intention  of  the  member.  If  no  voting  instruction  is  given,  
the proxy has discretion on whether and how to vote.

A person to whom this Notice is sent who is a person nominated under 
Section 146 of the 2006 Act to enjoy information rights (a “Nominated 
Person”) may, under an agreement between them and the shareholder 
by whom they were nominated, have a right to be appointed (or to have 
someone else appointed) as a proxy for the AGM. If a Nominated Person 
has no such proxy appointment right or does not wish to exercise it, 
they may, under any such agreement, have a right to give instructions 
to the shareholder as to the exercise of voting rights.

If  a  member  submits  more  than  one  valid  proxy  appointment, 
the  appointment received last before the latest time for the receipt of 
proxies will take precedence. 

CREST voting facility
Those  shareholders  who  hold  shares  through  CREST  may  choose  to 
appoint  a  proxy  or  proxies  using  CREST  for  the  AGM  to  be  held  on 
18 May 2023 and any adjournment(s) thereof by using the procedures 
described  in  the  CREST  Manual.  CREST  personal  members  or  other 
CREST  sponsored  members,  and  those  CREST  members  who  have 
appointed  a  voting  service  provider(s),  should  refer  to  their  CREST 
sponsor  or  voting  service  provider(s),  who  will  be  able  to  take  the 
appropriate action on their behalf.

In  order  for  a  proxy  appointment  or  instruction  made  using  the 
CREST  service  to  be  valid,  the  appropriate  CREST  message  (a  “CREST 
Proxy  Instruction”)  must  be  properly  authenticated  in  accordance 
with Euroclear UK & Ireland Limited’s specifications and must contain 
the  information  required  for  such  instructions,  as  described  in  the 
CREST Manual. The message, regardless of whether it constitutes the 
appointment of a proxy or is an amendment to the instruction given to 
a previously appointed proxy must, in order to be valid, be transmitted 
so as to be received by the issuer’s agent (ID RA19) by the latest time(s) 
for  receipt  of  proxy  appointments  specified  in  this  Notice.  For  this 
purpose, the time of receipt will be taken to be the time (as determined 
by the time stamp applied to the message by the CREST Applications 
Host) from which the issuer’s agent is able to retrieve the message by 
enquiry to CREST in the manner prescribed by CREST. After this time any 
change of instructions to proxies appointed through CREST should be 
communicated to the appointee through other means

CREST members and, where applicable, their CREST sponsors or voting 
service  providers  should  note  that  Euroclear  UK  &  Ireland  Limited 
does not make available special procedures in CREST for any particular 
messages. Normal system timings and limitations will therefore apply in 
relation to the input of CREST Proxy Instructions. It is the responsibility 

254

Company website
A full copy of the Annual Report (which includes this Notice), together 
with those for prior years, and other information required by Section 
311A of the 2006 Act can be found at www.nextplc.co.uk.

Under  Section  527  of  the  2006  Act  members  meeting  the  threshold 
requirements  set  out  in  that  section  have  the  right  to  require  the 
Company to publish on a website a statement setting out any matter 
relating  to:  (i)  the  audit  of  the  Company’s  accounts  (including  the 
auditors’ report and the conduct of the audit) that are to be laid before 
the  AGM;  or  (ii)  any  circumstance  connected  with  an  auditor  of  the 
Company ceasing to hold office since the previous meeting at which 
annual accounts and reports were laid in accordance with Section 437 
of the 2006 Act. The Company may not require the members requesting 
such website publication to pay its expenses in complying with Sections 
527 or 528 of the 2006 Act, and it must forward the statement to the 
Company’s auditor no later than the time when it makes the statement 
available on the website. The business which may be dealt with at the 
AGM  includes  any  statement  that  the  Company  has  been  required 
under Section 527 of the 2006 Act to publish on its website.

You  may  not  use  any  electronic  address  provided  in  this  Notice  to 
communicate  with  the  Company  for  any  purposes  other  than  those 
expressly stated.

of the CREST member concerned to take (or, if the CREST member is a 
CREST  personal  member  or  sponsored  member  or  has  appointed  a  
voting  service  provider(s),  to  procure  that  his  CREST  sponsor  or 
voting service provider(s) take(s)) such action as shall be necessary to 
ensure that a message is transmitted by means of the CREST system 
by any particular time. In this connection, CREST members and, where 
applicable,  their  CREST  sponsors  or  voting  service  provider(s)  are 
referred, in particular, to those sections of the CREST Manual concerning 
practical limitations of the CREST system and timings. The CREST Manual 
is available at euroclear.com.

The  Company  may  treat  as  invalid  a  CREST  Proxy  Instruction  in  the 
circumstances  set  out  in  Regulation  35(5)(a)  of  the  Uncertificated 
Securities Regulations 2001.

Corporate representatives
Any corporation which is a member can appoint one or more corporate 
representatives who may exercise on its behalf all of its powers as a 
member provided that they do not do so in relation to the same shares.

Right to ask questions
Shareholders may submit questions in advance on the resolutions to 
be put to the AGM by emailing investors@next.co.uk. Any shareholder 
attending the meeting has the right to ask questions. The Company will 
answer any such question relating to the business being dealt with at 
the AGM but no such answer need be given if (i) to do so would interfere 
unduly with the preparation for the meeting or involve the disclosure of 
confidential information, (ii) the answer has already been given on a 
website in the form of an answer to a question, or (iii) it is undesirable 
in the interests of the Company or the good order of the AGM that the 
question be answered.

Data protection statement 
Your personal data includes all data the Company holds which relates 
to you as a shareholder, including your name and contact details, the 
votes  you  cast  and  your  Shareholder  Reference  Number  (attributed 
to you by the Company). The Company determines the purposes for 
which and the manner in which your personal data is to be processed. 
The  Company  and  any  third  party  to  which  it  discloses  the  data 
(including  the  Company’s  registrar)  may  process  your  personal  data 
for  the  purposes  of  compiling  and  updating  the  Company’s  records, 
fulfilling  its  legal  obligations  and  processing  the  shareholder  rights 
you exercise. A copy of the Company’s privacy policy can be found at 
www.nextplc.co.uk/site-services/privacy-and-cookies.

Documents available for inspection
Copies of the following documents will be available for inspection at 
the  Company’s  registered  office  during  usual  business  hours  and  for 
15 minutes prior to and for the duration of the AGM:

•  A  copy  of  each  executive  director’s  contract  of  service  and  each  

non-executive director’s letter of appointment.

•  The Programme Agreements pursuant to resolution 22.

Copies will also be available for inspection at the offices of Slaughter 
and May at One Bunhill Row, London EC1Y 8YY during usual business 
hours, from publication of this Notice until the close of the AGM. 

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255

 
 
 
OTHER SHAREHOLDER INFORMATION

For shareholders with disabilities EQ provides the following:

• 

if requested future communications produced by them will be sent 
in the appropriate format; and

•  hearing loop facilities in their buildings for use by visiting shareholders.

You  can  also  contact  EQ  by  using  the  Relay  UK  website  at 
www.relayuk.bt.com

CREST
The Company’s ordinary shares are available for electronic settlement.

Payments of dividends to mandated accounts
Shareholders  who  do  not  at  present  have  their  dividends  paid  
directly into a bank or building society may wish to do so. A mandate form 
is available to download from the NEXT website at www.nextplc.co.uk  
or from EQ, telephone +44 (0) 371 384 2164.

Forward looking statements 
This  Report  and  Accounts  contains  statements  which  are  all  matters 
that  are  not  historical  facts,  including  anticipated  financial  and 
operational  performance,  business  prospects  and  similar  matters. 
Forward  looking  statements  are  identifiable  by  words  such  as  “aim”, 
“anticipate”,  “believe”,  “budget”,  “estimate”,  “expect”,  “forecast”, 
“intend”,  “plan”,  “project”  and  similar  expressions.  These  statements 
reflect NEXT’s current expectations concerning future events but actual 
results  may  differ  materially  from  current  expectations  or  historical 
results. Any such forward looking statements are subject to risks and 
uncertainties, including but not limited to those risks described in “Risks 
& Uncertainties” on pages 74 to 82 failure by NEXT to predict accurately 
customer fashion preferences; decline in the demand for merchandise 
offered  by  NEXT;  competitive  influences;  changes  in  level  of  store 
traffic  or  consumer  spending  habits;  effectiveness  of  NEXT’s  Brand 
awareness  and  marketing  programmes;  general  economic  conditions 
or a downturn in the retail industry; the inability of NEXT to successfully 
implement  relocation  or  expansion  of  existing  stores;  insufficient 
consumer interest in NEXT Online; acts of war or terrorism worldwide; 
work  stoppages,  slowdowns  or  strikes;  and  changes  in  financial  or 
equity markets. These forward looking statements do not amount to 
any representation that they will be achieved. They involve risks and 
uncertainties  and  relate  to  events  and  depend  upon  circumstances 
which may or may not occur in the future and there can be no guarantee 
of future performance. Undue reliance should not be placed on forward 
looking statements which speak only as of the date of this document. 
NEXT  does  not  undertake  any  obligation  to  update  publicly  or  revise 
forward looking statements, whether as a result of new information, 
future events or otherwise, except to the extent legally required.

Registered office
Desford Road, Enderby, Leicester LE19 4AT.

Registered in England and Wales, company no. 4412362.

Annual General Meeting
The AGM will be held at Leicester Marriott Hotel, Smith Way, Grove Park, 
Leicester LE19 1SW at 9.30 am on Thursday 18 May 2023. The Notice of 
Meeting on pages 249 to 255 sets out business to be transacted.

The safety of our shareholders is our main priority. We will not permit 
behaviour  that  may  interfere  with  anyone’s  security  or  safety  or  the 
good  order  of  the  meeting.  Anyone  who  does  not  comply  may  be 
removed from the meeting. 

Discount voucher
The  Company  offers  a  discount  voucher  to  any  first  named, 
registered  shareholder  holding  a  minimum  number  of  100  ordinary 
shares as at 1 April each year. The shareholder discount voucher entitles 
the recipient or their immediate family to a 25% discount against most 
purchases at any one time of full price NEXT merchandise in NEXT Retail 
stores. There is no limit on the value of goods that can be purchased 
at that time. The voucher expires on 31 October of the year in which 
it was issued. It cannot be used in conjunction with any other discount 
voucher or offer, nor can it be used for the purchase of gift cards, Sale 
merchandise, electrical goods, non-NEXT branded goods or purchases 
from  NEXT  Online  (unless  ordered  through  one  of  our  Retail  stores). 
Shareholders  holding  shares  in  nominee  or  ISA  accounts  are  also 
eligible, but must request  the voucher through their  nominee or ISA 
account manager who should contact the Company Secretary’s office 
(companysecretariat@next.co.uk).

Registrars and transfer office
Equiniti, Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA.

Telephone +44 (0) 371 384 2164 (if calling from outside the UK, please 
ensure the country code is used). Lines are open 8.30 am to 5.30 pm 
Monday to Friday.

Shareholder enquiries
The  Company  share  register 
is  maintained  by  Equiniti  (“EQ”). 
Please  contact  them  online  at  www.shareview.co.uk  or  using  the  
contact  details  above  if  you  have  any  enquiries  about  your  NEXT 
shareholding including the following matters:

•  change of name and address; 

• 

• 

loss of share certificate, dividend warrant or dividend confirmation; 

if  you  receive  duplicate  sets  of  Company  mailings  as  a  result  of 
an  inconsistency  in  name  or  address  and  wish,  if  appropriate, 
to combine accounts; and

•  help on how to register your email address to receive shareholder 

communications electronically.

The  Shareview  Portfolio  service  from  EQ  gives  you  more  online 
information about your NEXT shares and other investments. For direct 
access to information held for you on the share register, including recent 
balance movements and a daily valuation of investments held in your 
portfolio, visit www.shareview.co.uk.

256

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These  protected  forests  are  then  able  to  continue  absorbing  carbon  from  the  atmosphere,  referred  to  as  REDD 
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