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Norcros Plc

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FY2012 Annual Report · Norcros Plc
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Annual report and  
accounts 2012

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About Norcros
Focused on showers, tiles and adhesives

We have three complementary UK businesses: Triton 
Showers, Johnson Tiles and Norcros Adhesives as well 
as significant operations in South Africa and interests 
in Australia.

Our businesses have a long, successful track record of serving consumers, architects, 
designers, retailers and wholesalers. Our emphasis is on innovation, quality and service 
combined with a strong understanding of our customers’ needs. We invest significantly 
and continuously in our people and processes. We are a substantial Group with 
consistent, high quality standards and considerable resources. We aim to use our strong 
brands, our innovative products and our leading market positions to drive investment 
returns and shareholder value.

We organise our Group into three geographic areas: the UK, South Africa and the Rest of the World.

Revenue share >

Operations >

Full reviews of each division on pages:

6

8

10

UK: 58%

South Africa: 37%

Triton 
Market leader in the manufacture 
and marketing of showers with a strong 
position in UK electric and mixer shower 
markets. Also exports to Ireland and 
other overseas markets

Tile Africa 
Tile Africa is our South African retailer of 
tiles, adhesives, sanitaryware and bathroom 
fittings. The business operates from 37 
showrooms located mainly in South Africa 
but also in Namibia and Botswana

Johnson Tiles 
The UK market leading ceramic tile 
manufacturer and a market leader in 
the supply of both own manufactured 
and imported tiles

Norcros Adhesives 
Manufacturer and supplier of adhesives, 
grouts, surface preparation and aftercare 
products for fixing tiles, mosaics, natural 
stone and marble

Johnson Tiles 
Johnson Tiles South Africa is the number 
two ceramic tile manufacturer in South Africa 
supplying the Tile Africa stores as well as 
other independent retailers, distributors 
and contractors

TAL 
Our market leading adhesives business 
with manufacturing plants in Olifantsfontein, 
Durban and Cape Town. TAL not only 
supplies a wide range of product into the 
South African market, but also exports 
into sub-Saharan Africa 

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Norcros plc

Annual report and accounts 2011

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Review of the year
Highlights

  Group revenue increased by 2.1% to £200.3m (2011: 196.1m)

  Group underlying operating profits of £12.1m (2011: 11.7m) 
were 3.5% ahead of the prior year

 Exit of onerous legacy lease at Springwood Drive, Braintree 
at a cost of £7.8m but saving £3.3m per annum in future years

 Completed bank refinancing, securing £51m bank facility 
on improved terms until October 2015

 Sale of surplus land to WM Morrison Supermarkets plc subject 
to successful planning application for approximately £2.6m

 The Board is recommending a final dividend of 0.28p per share 
in addition to the interim dividend of 0.14p per share, making 
a full year dividend of 0.42p, a 16.7% increase on last year

Revenue 

Underlying operating profit 

1
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6
9
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3
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£200.3m
+2.1%

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1

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£12.1m
+3.5%

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0
7

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3
7

.

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09

10

11

12

08

09

10

11

12

Cash generated from operations 
(before lease surrender costs)

Net debt  
(before prepaid finance costs) 

.

7
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8
6

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8
3
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£13.8m
+27.8%

.

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£18.5m
+49.2%

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51
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12

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Our full financial review begins on page 12

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Rest of the World: 5%

Johnson Tiles Australia 
Our business is an importer and distributor 
of tiles sourced primarily from Asia and 
Europe, including product sourced from 
Johnson Tiles in the UK. It currently has 
outlets in Melbourne, Sydney and Tasmania, 
each offering a wide choice of tiles, 
adhesives and related products

Contents

Review of the year
 IFC 
  About Norcros
  Highlights
  1 
  2  Overview
 Chairman’s statement
  4 
  6 
 Business review
 12  Financial review

 Corporate governance
 16 
 18 
 20 
 21 
 21 
 22 
 25 
 29 
 33 

 Operational risk management
 Corporate social responsibility
 Directors and officers
 Advisers and company information
 Financial calendar
 Directors’ report
 Corporate governance
 Remuneration report
 Statement of directors’ 
responsibilities

Group accounts
 34 
 35 
 35 

 Independent auditors’ report
 Consolidated income statement
 Consolidated statement 
of comprehensive income 
and expense
 Consolidated balance sheet
 Consolidated cash flow statement
 Consolidated statement of changes  
in equity
 Notes to the group accounts

 36 
 37 
 38 

 39 

Parent company accounts
 61 
 62 
 63 

 Independent auditors’ report
 Parent company balance sheet
 Notes to the parent 
company accounts
 Notice of annual general meeting
 Explanatory notes

 66 
 70 

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Overview
Our objectives and strategy

Norcros enjoys market leading positions and well 
established brands in showers, tiles and adhesives. 
With its strong Balance Sheet, cash generation and well 
invested businesses the Group is focused on enhancing 
shareholder value both by organic growth and through 
acquisition in the UK and internationally.

Our strategy

Excite our customers with 

Invest in organic growth 

Apply the expertise we have 

innovative high quality 

opportunities in our three 

developed in the UK and 

products and services through 

complementary business 

South Africa to new growth 

excellent product design and 

streams: showers, tiles 

markets and complementary 

brand development 

and adhesives  

product streams

Read more in the business review 
from page:

Read more in the business review 
from page:

Full reviews of each geographic 
segment can be found on pages:

6

6

6

8

10

Key performance indicators

Revenue 

Underlying operating profit 

Underlying profit before tax (£m)

.

3
0
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1
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6
9
1

£200.3m
+2.1%

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0
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£12.1m
+3.5%

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£10.7m
+5.3%

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Norcros plc

Annual report and accounts 2012

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Continue to generate cash 

Deliver capital growth and a 

Ensure high standards of 

and further strengthen our 

progressive dividend income 

corporate governance and 

strong balance sheet 

for our shareholders

responsibility

An overview of our results can be 
found in the financial review on page:

Details of this year’s dividends are in 
the Chairman’s statement on page:

Refer to our Corporate social 
responsibility review and Corprorate 
governance section on pages:

12

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Cash generated from operations 
(before lease surrender costs) 

Net debt  
(before prepaid finance costs) 

.

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8
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£13.8m
+27.8%

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1
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6
4

£18.5m
+49.2%

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09

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12

08

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12

Our new-look website holds up-to-the 
minute information, including investor and 
media centres. Go to www.norcros.com

Norcros plc

Annual report and accounts 2012

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Chairman’s statement
Another strong performance

The Group has made good progress during the 
last twelve months despite trading conditions 
that remain difficult and uncertain.

John Brown Chairman

Summary

   Group revenue increased by 2.1% to £200.3m 

(2011: 196.1m)

   Group underlying operating profits of £12.1m 

(2011: 11.7m) were 3.5% ahead of the prior year

   Exit of onerous legacy lease at Springwood Drive, 

Braintree at a cost of £7.8m but saving £3.3m per 

annum in future years

   Completed bank refinancing, securing £51m bank 

facility on improved terms until October 2015

   Sale of surplus land to WM Morrison Supermarkets 

plc subject to successful planning application for 

approximately £2.6m

   The Board is recommending a final dividend of 

0.28p per share in addition to the interim dividend 

of 0.14p per share, making a full year dividend of 
0.42p, a 16.7% increase on last year

I am pleased to report another strong 
performance by Norcros in the year to 
31 March 2012. Good underlying revenue 
growth was achieved in difficult markets, 
with underlying operating profit ahead 
of last year and margins maintained.

During the year a major legacy leasehold 
property obligation at Springwood Drive 
was bought out on highly satisfactory 
terms, an agreement was entered into 
to sell an element of our surplus land to 
WM Morrison Supermarkets plc subject 
to planning permission and the Group’s 
banking facilities were refinanced on 
normal banking terms in recognition 
of the Group’s sound financial position. 

The Group has made good progress during 
the last twelve months despite trading 
conditions that remain both difficult and 
uncertain. Many operational and financing 
issues have been successfully resolved, as a 
consequence of which the Board anticipates 
being able to move forward and consider 
the strategic growth opportunities open 
to the Group’s businesses and its strong 
market positions.

Results
The period under review consisted of 52 
weeks compared to 53 weeks last year.

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Norcros plc

Annual report and accounts 2012

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See how we assess risk at Norcros, on page 18

Group revenue increased by 2.1% to 
£200.3m (2011: £196.1m). On a like for 
like number of weeks constant currency 
basis this represents a 5.6% increase.

Underlying operating profit at £12.1m 
(2011: £11.7m) was 3.5% higher than the 
previous year and on a like for like number 
of weeks constant currency basis was 5.7% 
higher. Furthermore, operating margins 
were maintained at 6.0% (2011: 6.0%). 

Underlying profit before taxation was 
£10.7m (2011: £10.2m), driven by higher 
underlying operating profits and lower 
financing costs. 

Profit before tax at £9.4m (2011: £7.5m) 
was 25.3% higher than the previous year. 

Basic earnings per share as reported were 
33.3% higher at 1.6p (2011: 1.2p) and basic 
underlying earnings per share were 18.8% 
higher at 1.9p (2011: 1.6p).

Net cash generated from operations 
before the Springwood Drive exit costs of 
£7.8m was £13.8m (2011: £10.8m). Capital 
expenditure at £6.7m (2011: £6.3m) included 
the balance of investment in new capacity 
in Johnson Tiles UK, buffer systems in 
Johnson Tiles South Africa, a new adhesive 
plant in Durban, South Africa, and continued 
new product development expenditure in 
Triton Showers.

Net debt (before prepaid finance costs) at 
31 March 2012 was £18.5m (2011: £12.4m) 
and increased principally as a result of the 
previously announced £7.8m buyout of 
the lease at Springwood Drive. This still 
left leverage as measured by net debt 
to EBITDA at just over one times with 
all banking covenants met with 
comfortable headroom.

The UK defined benefit pension scheme 
deficit calculated under IAS 19 increased 
to £18.7m (2011: £7.0m). Although asset 
values continued to increase, liabilities 
increased further driven by a significant 
reduction in the discount rate.

Dividend
The Board is recommending that the 
final dividend for the year be increased by 
16.7% to 0.28p per share in addition to the 
interim dividend of 0.14p per share which 
was paid on 6 January 2012. This would 
make the total dividend for the year 0.42p 
per share, a 16.7% increase on the previous 
year. This final dividend, if approved at the 
Annual General Meeting, will be payable 
on 31 July 2012 to shareholders on the 
register on 29 June 2012. The shares will 
be quoted ex-dividend on 27 June 2012.

Employees
Continuing to drive strong results in the 
current economic climate is a testament 
to the commitment, dedication and talent 
of all our employees. On behalf of the 
Board I would like to thank everyone in 
the Group for their continued support.

Summary and outlook
Group revenue in the first two months of 
the current year is in line with expectations. 
Johnson Tiles UK and South Africa have 
started well, but Triton has been weaker.

Our businesses continue to trade robustly 
in uncertain markets and management will 
continue to drive the self help strategies 
that have proved successful over the last two 
years. The strength of our brands, our market 
positions, our customer relationships and 
the encouraging operational improvements 
in the latter part of the year in both the 
South African and UK tiles businesses gives 
the Board confidence that unless markets 
deteriorate further, our businesses will 
continue to make progress in the 
coming year.

J. E. Brown
Chairman
21 June 2012

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Business review
UK

We have continued to invest in our businesses 
through this protracted economic downturn 
and succeeded in growing market share, all 
of which leaves the Group well placed to 
capitalise on any recovery in our markets.

Nick Kelsall Group Chief Executive

Summary

Share of Group revenue

UK revenue 

Rest of the World

South Africa

.

7
7
0
61
4
9

.

.

8
6
1
1

.

0
4
1
1

.

7
2
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1

£116.8m

+2.4%

UK

08

09

10

11

12

Revenue increased in the year by 2.4% to 
£116.8m (2011: £114.0m) or 4.3% on a like 
for like number of weeks basis. Selling price 
increases and strong cost control has helped 
mitigate significant energy cost increases 
in Johnson Tiles and has resulted in a 7.7% 
increase in underlying operating profit to 
£12.5m (2011: £11.6m). This represents an 
improved margin of 10.7% (2011: 10.2%) and 
is a creditable performance in challenging 
market conditions.

Triton Showers
Triton, the UK market leading domestic 
shower business, continued its strong 
performance with a year of improved 
profitability and cash generation, despite 
a 0.9% decline in revenue on a like for 
like number of weeks basis. 

In the UK, revenue was 0.8% lower on a 
like for like number of weeks basis and in 
line with the market. After the challenging 
Christmas period previously reported, 
trading improved in the last two months 
of the year. Our strong brand, high quality 
leading products and excellent customer 
relationships helped us improve our 
market share in the retail sector and we 
had significant success in the specification 
sector with our thermostatic electric 
products, particularly the Safeguard range 
aimed at the care and retirement market.

Export revenue was 1.2% lower on a 
like for like number of weeks basis. The 
primary export market for Triton is Ireland 
and although lower than last year, this is 
a good result given the general economic 
conditions in this market.

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Annual report and accounts 2012

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Bolton One leisure facility 

Johnson Tiles UK used their expertise to give the pool, 
spectator seating areas and separate hydrotherapy pool a 
luxurious finish befitting this new £31m facility. The tiling 
also included a giant 8m by 3m bespoke mural created 
using Johnson Tiles’ unique Artile service. 

“Virtually any image type – from photographs 
to paintings and pencil sketches – can be 
reproduced as tiles using our Artile service. It 
gives designers endless scope to create unique, 
bespoke ceramic tiles, and that’s just what’s 
been achieved at Bolton One. We’ve been able 
to demonstrate that when it comes to pool tile 
design, anything goes.”

Phil Taylor  
Johnson Tiles

Focus and attention on new product 
introduction continued with the launch 
in the final quarter of the year of the Triton 
T80z Fast Fit range, the most significant 
product launch for over ten years. The range 
boasts a new “swivel fit” feature for water 
inlet and a “swing fit” feature for electrical 
connections which increases installation 
flexibility and reduces installation time. The 
range has been extremely well received by 
installers and the trade sector. New product 
continues to be the lifeblood of the business 
and with further developments planned 
for the coming year, the business is well 
positioned to make further progress.

Underlying operating profits and margins 
were ahead of last year reflecting cost 
reduction initiatives and tight overhead 
control more than offsetting input cost 
increases in copper and plastics.

Johnson Tiles
Johnson Tiles, the UK market leading ceramic 
tile manufacturer and a market leader in 
the supply of both own manufactured and 
imported tiles, saw revenue increase by 
8.7% on a like for like number of weeks basis. 

refurbishment of our Material Lab studio 
in Central London, the re-launch of the 
Absolute product portfolio and the launch of 
a dedicated swimming pool range has driven 
good revenue growth. Projects won in the 
year include the work on the Olympic Village, 
Marks & Spencer, Premier Inn, Next, Legoland 
and Gleneagles Hotel. The demise of a key 
competitor, Pilkington Tiles, in the middle 
of 2010 means comparatives have become 
more challenging in the second half 
of the year but despite that this result 
is still a creditable performance.

Export sales declined 1.9% with supply 
issues constraining sales in the first half 
of the year. These issues are now largely 
resolved and export sales in the second 
half of the year were ahead of the prior year.

Following the commissioning of the new 
kiln in March 2011, operational problems 
were encountered in various parts of the 
plant which led to production inefficiencies 
and customer service issues in the mid part 
of the year. These problems were largely 
resolved in the final quarter and efficiency 
and service levels are now back to normal. 

Norcros Adhesives
Norcros Adhesives, our manufacturer 
and supplier of tile and stone adhesives 
and ancillary products, saw revenue 
grow by 17.3% in the year. Albeit from a 
relatively low base, this is another year of 
strong growth and still leaves a significant 
addressable market to gain further share. 

Notable contract wins in the year include 
national specifications for Barratt Homes and 
David Wilson Homes as well as refurbishment 
projects at Asda, Next and H&M. To service 
this project demand, seven regional and 
one national distributor were appointed, 
further broadening our distribution base.

Investment in new products and plant 
continued in the year with the installation 
of a high speed powder bagging machine 
which has increased efficiency in this part 
of the plant by 40%. Capacity is now in 
place to accommodate significant further 
revenue growth with the business focus 
for this year to continue to broaden our 
account base and to leverage off the 
strong positions held by our other UK 
businesses in the retail sector.

In the UK sales grew by 10.2% reflecting our 
strong and growing presence in the retail 
sector driven by our product offering, logistics 
expertise and strong financial position which 
all helped us to outperform the market. 
Although the trade sector was a little more 
subdued during the year, our continued focus 
and investment in the architect and designer 
segment which started last year with a 

The business has experienced a 23% 
increase in energy costs versus last year 
which has adversely affected margins. 
Selling price increases and cost savings 
through headcount reduction were 
implemented during the second half of 
the year to help mitigate these impacts, 
albeit underlying operating profits were 
lower than the previous year.

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Annual report and accounts 2012

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Business review
South Africa

It is pleasing to report that the difficult actions 
taken in the year have substantially improved 
performance in the final quarter of last year and 
the early part of the current year.

Summary

Share of Group revenue

South Africa revenue 

Rest of the World

South Africa

.

4
2
7

.

0
4
7

£74.0m

.

0
9
5

.

8
3
5

.

6
2
5

+2.2%

UK

08

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12

Revenue for the year grew 2.2% to £74.0m 
(2011: £72.4m) although on a constant 
currency like for like basis this represented 
a 9.7% increase. Both Tile Africa, our retail 
operation, and TAL, our adhesive business 
have made good progress in the year and 
delivered profitable results on the back of 
encouraging revenue growth. Johnson Tiles 
has however endured a challenging year 
with major plant restructuring and significant 
changes being made to the manufacturing 
management team, production processes 
and controls. As a consequence, our 
performance in South Africa in the first nine 
months of the year was materially impacted 
by manufacturing inefficiencies and, together 
with increased energy costs in the year, 
resulted in an overall underlying operating 
loss of £0.5m (2011: £0.2m profit). It is 
pleasing to report however that the difficult 
actions taken in the year have substantially 
improved performance in the final quarter of 
last year and the early part of the current year. 

Tile Africa
Tile Africa, our leading retailer of wall and 
floor tiles, adhesive, showers, sanitaryware 
and bathroom fittings, saw revenue increase 
4.8% on a constant currency like for like 
number of weeks basis. An improved product 
offer, continuing benefits from our store refit 
programme and operational improvements 
helped drive this outperformance in what 
continues to be a difficult market.

Gross margins have been maintained 
despite an extremely competitive trading 
environment, benefiting from continued 
focus on underperforming stores and 
cost control, resulting in significantly 
improved profitability.

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Tile Africa case study

“ It is important to have a material supplier like 
Tile Africa who understand our business and 
brand and whom can give the right advice for 
new, expansion and revamp projects. Their 
intimate knowledge means they have an 
understanding of the needs and requirements 
to deliver the job correctly and carry back-
up stock to ensure that the revamps and 
expansions are cost-effective.” 

Leonard Henry 
Pick ‘n’ Pay Franchise 
National operations manager 

The store refit programme has continued 
with a further two stores upgraded to 
the Lifestyle model in the year leaving 
20 of our 31 owned stores now upgraded. 
The store model continues to be refined 
as we look to maximise the return on 
our occupied space and some stores 
previously reported as converted now 
require some further enhancements. 

Furthermore, two new franchise stores were 
opened in the year, Burgersfort, South Africa 
in October 2011 and Gaborone, Botswana in 
November 2011, bringing the total number 
of franchise stores to six. Of our 37 stores, 35 
stores are located in South Africa and one 
each in Namibia and Botswana.

TAL Adhesives
TAL, our market leading adhesives business 
in South Africa, saw independent sector 
revenue grow 14.1% on a constant currency 
like for like number of weeks basis and 
helped it deliver another profitable year.

Our tile adhesive division had a particularly 
good year with market share growth in 
the retail and wholesale sectors driven by 
significant account wins in the growing retail 
DIY sector such as Builders Warehouse and 
Malls. Strong progress was also made in our 
export business with new customers gained 
in sub-Saharan Africa reflecting the success 
of our recently established export sales team.

As part of our strategy to leverage our 
customer relationships and move into 
complementary product streams, 

a new range of tiling tools was successfully 
launched into Builders Warehouse in the 
last quarter of the year. These have been 
well received in the market.

A new tile adhesive plant was opened 
in Durban, Natal, in September 2011 
and is now fully commissioned. Our 
manufacturing presence in Durban has 
helped offset increased distribution costs 
due to higher fuel costs and allowed us 
to grow our share of this market.

The key focus in the coming year will 
be to further grow market share both in 
and outside of South Africa, continuing to 
broaden our product offer and expanding 
our geographical spread.

Johnson Tiles South Africa
Johnson Tiles South Africa has had a 
number of key successes in the retail sector 
this year with independent sector revenue 
increasing 34.7% on a constant currency 
like for like number of weeks basis. 

Major new supply contracts have been 
secured with Builders Warehouse and other 
retailers during the year, with an improved 
and high quality product offering helping 
win the business. Another key factor in 
this success has been the adoption of our 
strategy of importing complementary tile 
products to create a “one-stop shop” for 
larger retailers, a strategy that has proved 
extremely successful in Johnson Tiles UK 
with our leading DIY customers. 

In October 2011 a new manufacturing 
management team was put in place 
following an increasing number of 
operational issues that were constraining 
the financial performance of the business 
in the first half. It is encouraging to report 
that significant improvements have been 
seen in the final quarter of the year and 
have continued into the early part of 
the current year. High levels of downtime 
and poor quality output driven by inadequate 
preventative maintenance programmes as 
well as sub-optimal operating practices have 
been addressed and capital expenditure on 
buffer systems and refurbishment of presses 
were implemented during the year.

In addition, energy costs increased 
by 25% against the previous year and, 
together with increases in raw material 
prices, has added further pressure 
on margins. Although the improved 
operational performance in the last 
quarter has fed through into financial 
performance in the last quarter, the 
business still recorded a loss for the year.

With a highly motivated management 
team, and encouraged by the commercial 
successes in the year and recent 
improvements in operational performance, 
the focus is on completing the transformation 
of Johnson Tiles South Africa into a 
profitable business.

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Business review
Rest of the World

A change in channel focus along with a major 
overhaul of the product range and a strong 
Australian Dollar reducing import costs have 
all contributed to a return to profitability.

Summary

Share of Group revenue

Rest of the World revenue 

Rest of the World

South Africa

.

7
9

5
9

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£9.5m

9
7

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0
7

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4
6

-1.7%

UK

08

09

10

11

12

Australia
With building approvals down 15% 
compared to the previous year, the 
Australian market has proved particularly 
difficult this year. Against that backdrop, 
Johnson Tiles Australia has performed 
relatively well, with revenue in the year 
reducing 1.7% to £9.5m (2011: £9.7m) 
or 7.1% lower on a constant currency 
like for like number of weeks basis.

A change in channel focus in the year towards 
higher margin direct specification business 
with builders, developers, architects and 
supply and fix accounts has been successful 
and this, along with a major overhaul of the 
product range and a strong Australian Dollar 
reducing import costs, have all contributed 
to a return to profitability with underlying 
operating profit at £0.1m (2011: £0.1m loss).

As noted in last year’s report, the option to 
relocate the business and release cash from 
the freehold site in Melbourne was investigated, 
but with the weak Australian property market, 
the Board decided to re-assess the position 
when property markets recover.

Group summary
With our leading brands and market positions, 
high quality and innovative products, strong 
customer relationships, talented people and 
successful self help initiatives our businesses 
continue to make progress in extremely 
difficult markets. The encouraging operational 
improvements in both our UK and South 
African tile manufacturing businesses in 
the final quarter of the year provide a solid 
platform to deliver a further improvement 
in financial performance in the current year.

We have continued to invest in our businesses 
through this protracted economic downturn 
and succeeded in growing market share, 
all of which leaves the Group well placed 
to capitalise on any recovery in our markets.

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Glasgow Housing 
Association 

Triton Showers supply the 
appointed contractors carrying out 
refurbishments and care adaptations in 
Glasgow House Association dwellings. 
As shower experts, Triton’s local 
service engineers also deliver priority 
responsive maintenance for shower 
installations on behalf of contractors 
City Building LLP.

“The needs of the ageing population 
and ease of use for all tenants, 
particularly those with limited 
mobility, are issues that have to be 
considered when selecting products 
for home adaptations. Being able to 
give the reassurance of exceptional 
showering safety levels not only 
means peace of mind but also 
ensures greater independence from 
carers wherever possible. The Triton 
Safeguard showers have answered 
three points as we look to the future 
of adapting homes. Firstly they 
deliver temperature stability for all 
installations. Installation is quick 
and simple keeping disruption to a 
minimum. Lastly the user-friendly 
design features ensure they can 
be used by all, giving that extra 
independence that is so important 
to so many.”

Ronnie Reagan
Manager of the Assisted Living Section 
at City Building LPP

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Business review
Financial review

The Board is recommending a final dividend 
of 0.28p per share, which, together with 
the interim dividend of 0.14p, makes a total 
dividend of 0.42p in respect of the year 
ended 31 March 2012.

Martin Payne Group Finance Director

Summary

   Group revenue increased by 2.1% to £200.3m 

(2011: 196.1m)

   Group underlying operating profits of £12.1m 

(2011: 11.7m) were 3.5% ahead of the prior year

   Exit of onerous legacy lease at Springwood Drive, 

Braintree at a cost of £7.8m but saving £3.3m per 

annum in future years

   Completed bank refinancing, securing £51m bank 

facility on improved terms until October 2015

   Sale of surplus land to WM Morrison Supermarkets 

plc subject to successful planning application for 

approximately £2.6m

   The Board is recommending a final dividend of 

0.28p per share in addition to the interim dividend 

of 0.14p per share, making a full year dividend of 
0.42p, a 16.7% increase on last year

All results, reports, presentations and share price 
information can be found on our new website at 
www.norcros.com

12

Norcros plc

Annual report and accounts 2012

Revenue
Group revenues increased on a reported 
basis by 2.1% or by £4.2m to £200.3m 
(2011: £196.1m). The underlying increase 
on a constant currency like for like number 
of weeks basis was 5.6% reflecting the 
translation impact of the South African 
Rand and Australian Dollar against Sterling 
and a 53 week period last year. The Group 
recorded increases in revenue in its UK 
businesses of 4.3% on a like for like number 
of weeks basis and an increase on a constant 
currency like for like number of weeks basis 
in South Africa of 9.7%. On the same basis 
revenue fell in Australia by 7.1%.

Underlying operating profit
Underlying operating profit, as reported, 
increased by 3.5% to £12.1m (2011: £11.7m) 
and on a constant currency basis by 5.7% 
(2011 restated to constant currency: £11.4m). 
Our UK businesses continued their strong 
performance with underlying operating 
profits of £12.5m against £11.6m last 
year despite the continuing tough market 
conditions. Our South African business 
made an underlying loss of £0.5m against 
a profit of £0.2m last year. The challenging 
year endured by Johnson Tiles in South Africa 
was the major reason for the disappointing 
result. In Australia an underlying operating 
profit of £0.1m compares to an equivalent 
loss in the prior year. Overall operating 
margins were stable at 6.0%. 

Exceptional items and operating profit
Net exceptional items were £nil in the year 
with £0.5m of restructuring costs being 
offset by £0.5m of other benefits. 

Operating profit was £12.1m (2011: £10.6m).

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Key cash flow components and movement in Group net debt

Cash flow from operations (before lease surrender costs)
Lease surrender costs

Cash flow from operations
Net interest paid
Taxation

Net cash generated from operating activities
Issue of share capital
Capital expenditure
Dividends
Proceeds from sale of shares in investments
Other items including other disposal proceeds, foreign exchange, 
rolled up interest and amortised financing costs

Movement in net debt
Opening net debt

Closing net debt

2012 
£m

13.8
(7.8)

6.0
 (1.6)
 (0.6)

3.8
0.2
 (6.7)
 (2.2)
—

(2.3)

(7.2)
 (10.6)

 (17.8)

2011 
£m

10.8
—

10.8
(1.0)
(0.6)

9.2
—
(6.3)
(0.7)
4.4

(1.3)

5.3
(15.9)

(10.6)

Finance costs
Finance costs decreased to £3.1m from 
£3.4m in 2011 reflecting better interest rates 
achieved following the Group’s refinancing 
in September 2011. In addition a charge of 
£1.2m for exceptional finance costs has been 
made relating to the immediate write-off of 
finance costs from the previous financing 
which were due to be fully amortised by 
October 2012. 

Dividends
As previously announced it is the Board’s 
intention to implement a progressive dividend 
policy subject to the Group’s earnings, cash 
flow and balance sheet position. As such 
the Board is recommending a final dividend 
of 0.28p per share, which, together with 
the interim dividend of 0.14p, makes a total 
dividend of 0.42p in respect of the year 
ended 31 March 2012.

Braintree. This lease exit will save the Group 
annualised cash costs of £3.3m. Excluding 
this one off item the Group’s cash generation 
of £13.8m is a significant improvement on 
last year reflecting the Group’s increased 
profitability and control over working capital. 
Net cash generated from operating activities 
was £3.8m (2011: £9.2m). The table above 
sets out the key cash flow components 
and the movement in Group net debt.

Other finance income of £1.6m (2011: £0.1m) 
relate to our UK defined benefit pension 
scheme. The large credit reflects the year on 
year movements in expected rates of return 
and pension scheme assets, liabilities and 
discount rates. 

Pension schemes
The Group contributed £2.2m into its UK 
defined benefit pension scheme during 
the year (2011: £2.1m). This included £1.0m 
additional contribution as part of the 2009 
deficit recovery plan.

The Group’s net interest payments have 
increased as no interest has been received 
on loans to associates which have 
previously been fully impaired. 

The Group’s working capital increased 
by only £0.4m in the year (2011: increase 
of £1.0m). This reflects management’s 
continuing actions to tightly control 
working capital in the current 
economic conditions. 

Profit before tax
Underlying profit before tax was £10.7m 
(2011: £10.2m) reflecting the increased 
underlying operating profit and reduced 
finance costs noted above. 

The Group reported profit before tax 
of £9.4m (2011: £7.5m).

Taxation
A taxation charge of £nil has arisen for 2012 
(2011: £0.8m). This is principally driven by the 
recognition in the year of certain UK deferred 
tax assets which has offset the charge for UK 
corporation tax. 

Earnings per share
Underlying earnings per share amounted to 
1.9p (2011: 1.6p). Basic earnings per share 
was 1.6p (2011: 1.2p). 

The total charge in respect of defined benefit 
schemes to operating expenses (excluding 
exceptional credits) in the Consolidated 
Income Statement was £1.5m (2011: £1.3m). 

The gross defined benefit pension scheme 
valuation on the UK scheme showed a deficit 
of £18.7m compared to a deficit of £7.0m 
last year. The higher deficit mostly reflects 
the increase in liabilities due to a reduced 
discount rate of 4.95% from 5.5% last year.

Capital expenditure of £6.7m includes 
the final payments for the investment in 
a new kiln and inkjet machine in Johnson 
Tiles, buffer stock equipment and store 
refurbishments in South Africa and new 
product development at Triton Showers. 

The Group’s contributions to its defined 
contribution pension schemes were £1.1m 
(2011: £1.0m).

In the previous year the Group received 
£4.4m from the sale of R.J. Beaumont & 
Co Pty Ltd.

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Although cash flow from operations reduced 
to £6.0m from £10.8m in the previous year 
this included £7.8m of lease surrender costs 
to exit the onerous lease at Springwood Drive, 

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Financial review
Continued

The Board considers that its key performance indicators 
are the measures most relevant in monitoring its progress 
to creating shareholder value.

Bank funding
Following a re-financing in September 
2011 the Group has available a revolving 
credit facility of £51.0m of which £30.0m 
is available as cash drawings. This facility 
expires in October 2015 and is currently 
subject to a margin of 1.5% above LIBOR.

Key performance indicators
Management uses a full suite of measures 
to manage and monitor the performance of 
its individual businesses. The Board considers 
that its key performance indicators are the 
measures most relevant in monitoring its 
progress to creating shareholder value. 
The relevant statistics for 2012 and 2011 
are shown in the table opposite.

Foreign currency translation
Pre-tax profits from our overseas operations 
are translated at the average exchange rate 
for the year and balance sheets of these 
operations translated at the closing rate 
of exchange. The table opposite sets out 
the relevant exchange rates used.

The movement in average exchange rates 
compared to 2011 had the effect of reducing 
2011 reported Group revenue by £2.9m but 
had no effect on Group trading profit.

Key performance indicators

Revenue*
Underlying operating profit
Underlying profit before tax 
Underlying earnings per share – pence
Cash generated from operations  
(before lease surrender costs)
Net debt (before prepaid finance costs)

* Restated on a 52 week basis. 

South African Rand
Australian Dollar
Euro
US Dollar

South African Rand
Australian Dollar
Euro
US Dollar

2012
£m

200.3
12.1
10.7
1.9p

2011
£m

192.4*
11.7
10.2
1.6p

Change
%

+4.1%
+3.5%
+5.3%
+18.8%

13.8
(18.5)

10.8
(12.4)

+27.8%
+49.2%

Average rate vs £

2012

11.53
1.51
1.16

1.60

2011

10.99
1.60
1.17

1.56

Closing rate vs £

2012

12.26
1.54
1.20

1.60

2011

10.79
1.55
1.13

1.60

N. P. Kelsall
Group Chief Executive

M. K. Payne
Group Finance Director

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Operational risk management

There are a number of potential risks and uncertainties which could 
have a material impact on the Group’s performance. Norcros has a 
system of risk management which identifies these items and seeks 
ways of mitigating such risks as far as possible. The key risks which 
the Group believes it is exposed to are noted as follows:

Risk

Potential effects

Mitigating actions

Change 
from 
prior year

Key commercial relationships
Whilst the Group has a diverse 
range of customers there 
are nevertheless certain key 
customers who account for 
high levels of revenue. 

Many of the contractual arrangements with 
customers are short term in nature (as is common 
in our markets) and there exists some risk that the 
current performance of a business may not be 
maintained if such contracts were not renewed 
or extended, or were maintained at lower 
volumes due to a decline in economic activity.

The importance of relationships with key customers 
is recognised and managed by senior personnel 
within the Group.

—

Rebate schemes and incentive programmes help 
maintain these key relationships in a competitive 
market situation.

Competition
The Group operates within a 
highly competitive environment 
in all its markets. 

The Group accepts there is a risk to its results 
and financial condition caused by the actions of 
its competitors, including competitors’ marketing 
strategies and product development. 

Reliance on 
production facilities
The Group has a small 
number of fully automated 
manufacturing facilities for 
the manufacture of tiles 
and adhesives. 

If any of these facilities (including technology 
used to operate them) were to fail, the effect 
on the Group could be significant. 

Staff retention and recruitment
The Group employs over 1,600 
people worldwide. 

The Group’s ability to grow and increase its market 
share depends significantly on its continuing ability 
to recruit and retain highly skilled employees in 
each area of its activities. Future growth plans may 
be restricted or delayed by difficulties experienced 
in recruiting and retaining appropriate staff.

—

—

The Group stresses key selling points such as 
continuity of supply, financial strength of the 
Group and level of customer service to help 
maintain relationships. 

The existence of a flexible cost base helps 
alleviate this potential risk in certain of the 
Group’s businesses.

To help identify such risks the competitive 
environment, specific marketplace and the 
actions of particular competitors are discussed 
at both Group and operating divisional Board 
meetings. In addition each market is carefully 
monitored to identify any significant shift in 
policy by any competitor.

The Group has a well established ongoing 
preventative maintenance programme as well as 
a comprehensive “annual shutdown” programme 
throughout its manufacturing operations. 

Furthermore the Group has developed an 
experienced globally co-ordinated product 
sourcing function which could mitigate the 
risk of failure. 

Finished inventory holdings across the 
operations act as a limited buffer in the event 
of operational failure. 

A business interruption insurance policy is 
maintained to mitigate losses caused by a serious 
event affecting manufacturing capability.

Group policy is to remunerate its personnel in line 
with market rates and practice. In addition there 
are bonus schemes and access to a final salary 
pension scheme which are valuable benefits.

Executives and key management are now 
incentivised via an Approved Performance Share 
Plan which was approved at the 2011 AGM. This 
plan was implemented in the UK during the year 
with implementation planned in South Africa 
during 2012. 

Succession planning is an agenda item at Group 
Board level.

Foreign currency exchange risk
A significant amount of the 
Group’s business is conducted 
in currencies other than Sterling 
(primarily South African Rand, 
US Dollar, Australian Dollar 
and Euro). 

The Group’s financial performance is subject to the 
effects of fluctuations in foreign exchange rates.

The Group seeks to hedge its foreign exchange 
transactional flows for up to twelve months forward. 

—

The Group may, where it is considered 
appropriate, denominate some of its borrowings 
in other currencies to hedge translational profit 
and asset risk although this is not considered 
necessary at present given the level of earnings 
made by its overseas businesses at present 
compared to the Group as a whole.

16

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Risk

Potential effects

Mitigating actions

Change 
from 
prior year

Interest rate risk
The Group pays interest 
and other facility fees based 
on current base rates and 
LIBOR rates.

Pension scheme management
The UK companies in the Group 
participate in a defined benefit 
pension scheme. 

Energy price risk
Energy costs are a significant 
proportion of the Group’s 
manufacturing costs, especially 
in its tile manufacturing 
businesses. 

Additional capital requirements 
to fund ongoing operations

A significant increase in interest rates would 
affect the Group’s profitability and cash flow.

The Group’s financial results show an aggregate 
deficit in this scheme, as at 31 March 2012 of 
£18.7m (2011: £7.0m) assessed in accordance 
with IAS 19. There are various risks that could 
adversely affect the funding of the defined 
benefits under the scheme and consequently 
the Group’s funding obligations. 

Given the current low levels of bank debt and low 
interest rates negotiated as part of the refinancing 
of bank debts this year, it is not considered 
advantageous to enter into hedging arrangements 
for the time being. The Group’s interest rate risk is 
reviewed regularly by Executive Management and at 
least annually as part of the Group budget process. 

Executive Management regularly monitors the 
funding position of the scheme and is represented 
on both the Trustee’s board and its investment 
sub-committee to monitor and assess investment 
performance and other risks to the Group.

The Group considers each actuarial valuation 
(annual IAS 19 valuation and each triennial 
valuation) to re-assess its position with regard 
to its pension commitments in conjunction 
with external actuarial advice.

Sustained increases in energy costs could 
significantly affect the Group’s profitability.

Prices are monitored on a regular basis and, 
where believed to be appropriate, a proportion 
of energy costs are hedged.

—

The Group must ensure it has adequate funding 
to meet capital demands within its current 
available facilities.

The Group’s current and forecast performance 
against its banking facilities is monitored regularly by 
the Executive Directors. This has historically shown 
there are ample facilities available to meet the 
current and future needs of the existing Group. 

The Group refinanced its facilities during the year 
with a new financing agreement to October 2015. 
This new agreement has not materially changed 
the Group’s available facility. 

Performance against 
banking covenants
The Group is subject to key 
banking covenants including 
interest cover and debt cover.

Many of the products the Group 
sells are subject to changing 
consumer preferences 

Failure to meet these covenants could result in 
the Group being in default of its banking facilities.

Performance against banking covenants 
is regularly and closely monitored. 

The recent debt refinancing reduced both the 
number and frequency of the Group’s covenant 
tests and provided the Group with a comfortable 
level of headroom.

The Group’s revenues and profits can be sensitive to 
these changing preferences. Failure to anticipate, 
identify or react swiftly to changes in consumer 
preferences could result in lower sales, higher 
mark-downs to reduce excess inventories and lower 
profits. Conversely, failure to anticipate increased 
consumer demand for its products may lead to 
inventory shortages, negatively impacting customer 
goodwill, brand image and profitability.

The Group invests significantly in sales 
and marketing including design, new product 
development and market research. All these 
are discussed at each operating divisional 
Board meeting and are regular agenda items. 
Each divisional Board has appropriate sales 
and marketing representation. This ensures the 
Group is aware of changes in the marketplace 
and can adapt resources accordingly.

South African operations 
Approximately a third of 
the Group’s activities are 
conducted in South Africa.

The Group may be exposed to risks outside of its 
control including political, social and economic 
instability, unexpected changes in the regulatory 
environment, exposure to different legal standards 
or employment relations and potentially adverse 
tax consequences. 

The Group Executives and Head Office finance 
staff are in regular contact with their South African 
counterparts via electronic communication. 
In addition Group Executives make regular visits 
to the Group’s South African operations as do 
other Head Office staff on internal control visits.

—

—

In addition, the geographical spread of the Group’s 
operations means management co-ordination 
of effort and communications with employees 
are subject to certain challenges.

In a number of cases the rent paid by the Group 
exceeds the rents received from sub-letting 
these properties.

Management of 
property estate
The Group has several 
leasehold interests in 
properties which are no 
longer used by the Group.

The Group maintains a leasehold provision 
specifically to cover these rental shortfalls, 
this is reviewed regularly and updated 
whenever significant assumptions change.

The property portfolio is managed on a day 
to day basis by a property consultant who 
is engaged by the Group.

The Group seeks to enter long-term leases with 
tenants to give it as much security over future 
revenues as possible and minimise rent free 
periods and voids. 

During 2011/12 the Group paid £7.8m as a 
surrender premium to exit its lease at Springwood 
Drive. This removed annual costs of £3.3m from 
the Group and significantly reduced the risks 
associated with the Group’s property portfolio.

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Corporate social responsibility

The Board takes regular account of 
the significance of environmental, ethical 
and social matters affecting the Group 
and recognises that management of these 
matters is key to ensuring the long-term 
sustainability of its businesses. 

The Board takes regular account of 
the significance of environmental, ethical 
and social matters affecting the Group 
and recognises that management of these 
matters is key to ensuring the long-term 
sustainability if its businesses. 

The environment
The Board recognises the Group’s activities 
do have an impact on the environment. 
Norcros is committed to minimising this 
impact by continually improving its 
efficiency in terms of energy, water 
and material consumption. 

For example, up to 36% of the body of 
a tile manufactured by Johnson Tiles UK 
is recycled ceramic waste from both its 
own manufacturing process and also from 
other ceramic manufacturers in the local area. 
This not only saves the company money, but 
avoids waste landfill and reduces the need for 
excavation of new materials. This and their 
successful energy efficiency programme has 
seen the business awarded the EEF National 
Energy Efficiency Award in January 2012 as 
well as being named in The Sunday Times 
Top 60 Best Green Companies every year 
since 2008. Johnson Tiles’ environmental 
policy and brochure can be viewed on their 
website at www.johnson-tiles.com.

Triton Showers also have a specific 
environmental policy which targets the 
use of recyclable materials and minimising 
the production of waste. In addition, Triton 
aim to develop advanced technological 
solutions that make their products even more 
environmentally friendly. This has resulted in 
a number of “Eco” products being included 
in their range. Triton’s environmental 
commitment can be viewed on their 
website at www.tritonshowers.co.uk.

Norcros innovation

Each year Johnson Tiles in the UK recycles 
20,000 tonnes of ceramic waste from our own 
production process and those of several other 
local ceramic manufacturers who deliver waste 
to our Stoke-on-Trent factory. The ceramic 
waste is ground to a suitable size and added to 
our standard material and can constitute up to 
36% of our tile body. It is estimated that 20,000 
tonnes of ceramic material is equivalent to the 
annual household waste of 39,000 people or 
24,000 cubic metres of landfill. In addition we 
estimate that 235,000 HGV journeys (equivalent 
to 360 tonnes of CO2) are saved on raw material 
transport due to our recycling system.

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units run training programmes and local 
projects to help support our employees 
and their local communities. 

The Group is fully committed to keeping 
its employees informed about their 
work unit and the wider business.

The Group recognises its responsibilities 
towards disabled persons and therefore 
all applications from such persons are fully 
and fairly considered bearing in mind the 
respective aptitudes and abilities of the 
applicant. In the event of existing employees 
becoming disabled, every effort is made to 
ensure that their employment with the Group 
continues and that appropriate training is 
arranged. It is the policy of the Group that the 
training, career development and promotion 
of disabled persons should, as far as possible, 
be identical to that of an able-bodied person.

Ethics
The Group aims to act with integrity 
towards all stakeholders in its businesses 
and respects the laws, regulations and 
customs in all the countries within which 
it operates. The Group makes every effort 
to ensure its employees are aware of, 
and comply with, the relevant business’ 
ethical code.

The Group has implemented an 
anti-bribery policy to comply with the 
Bribery Act 2010. Appropriate procedures 
are in place at each location to mitigate 
the risk of any employee committing 
an offence under this Act.

Employees
The necessity for, and importance 
of, good relations with all employees is 
well recognised and accepted throughout 
the Group. However, because the Group’s 
activities are organised on a de-centralised 
basis, with each operating business having 
autonomy over its operations, there is no 
uniform set of arrangements for employee 
involvement imposed throughout the 
Group. Nevertheless, all Group companies 
are strongly encouraged to devise and 
adopt whatever means of employee 
consultation best suit their circumstances.

Norcros also recognises the need to train 
their staff in order to give them the necessary 
skills to perform their duties to the high 
standards required. The Group’s businesses 
invest in a range of development activities, 
for example Tile Africa is committed to invest 
at least 1% of its annual payroll in training 
and development initiatives, ranging from 
management development to adult literacy 
programmes. In addition all our business 

Norcros plc

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Directors and officers

John Brown (Age 68) 
Chairman
Appointed to the Board on admission of 
Norcros plc to the London Stock Exchange 
on 16 July 2007. He was formerly the chief 
executive of Speedy Hire plc which he 
founded in 1977. He is chairman of Henry 
Boot plc and a non-executive director of 
Lookers plc, both London Stock Exchange 
listed companies. He also holds a number 
of other directorships.

Nick Kelsall (Age 55) 
Group Chief Executive
Nick Kelsall joined Norcros as Finance 
Director of H&R Johnson Tiles Limited in 
1993. Formerly, Nick had held a number of 
senior financial management positions with 
Touche Ross, Manchester and, immediately 
prior to joining Norcros, with Waterford 
Wedgwood Group plc. Nick was appointed 
as Group Chief Executive on 1 April 2011 
having previously served as Group Finance 
Director since October 1996. He is a 
member of the Institute of Chartered 
Accountants in England and Wales. 

Martin Payne (Age 46) 
Group Finance Director
Appointed Group Finance Director 
in March 2011. He has most recently 
held senior financial positions at JCB 
and IMI plc. Earlier in his career he 
spent six years as Finance Director 
of H & R Johnson Tiles Limited. He 
is a fellow of the Chartered Institute 
of Management Accountants.

Les Tench (Age 67) 
Non-executive Director
Appointed to the Board on admission 
of Norcros plc to the London Stock 
Exchange on 16 July 2007. He joined 
CRH plc in 1992 and from 1998 until 
his retirement in December 2002 was 
managing director of CRH Europe – 
Building Products. He is currently a 
non-executive director of Lupus Capital plc 
and was formerly a non-executive director 
of Shepherd Building Group Limited and 
non-executive chairman of SIG plc.

Martin Towers (Age 59) 
Non-executive Director
Appointed in July 2011. He is presently a 
non-executive director of RPC Group plc, 
KCOM Group plc and Lupus Capital plc. 
He was formerly chief executive officer 
of Spice plc, group finance director of 
Kelda Group plc, group finance director 
of Spring Ram Corporation plc and 
finance director of McCarthy and 
Stone plc. He is a Fellow of the 
Institute of Chartered Accountants 
in England and Wales.

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Advisers and company information

Company website
www.norcros.com

Listing details
Market 
Reference 
Index 

Sector 

–  UK Listed 
–  NXR 
–  FTSE All Share 
FTSE SmallCap 
 Construction 
and materials

– 

Registered office
Ladyfield House 
Station Road 
Wilmslow 
Cheshire SK9 1BU 
Tel:  01625 549010 
Fax: 01625 549011

Registered number
3691883 
Registered in England

Principal bankers
Lloyds TSB Bank plc
8th Floor 
40 Spring Gardens 
Manchester M2 1EN

Barclays Bank plc
3 Hardman Street 
Spinningfields 
Manchester M3 3HF

Svenska Handelsbanken AB (pupl)
1st Floor, Unit 8 
Acorn Business Park 
Heaton Lane 
Stockport SK9 1AS

Financial calendar

Solicitors
Addleshaw Goddard LLP
100 Barbirolli Square 
Lower Mosley Street 
Manchester M2 3AB

Clifford Chance LLP 
10 Upper Bank Street 
London E14 5JJ

Registrars
Capita Registrars
The Registry 
34 Beckenham Road 
Beckenham 
Kent BR3 4TU

Stockbrokers
Numis Securities Limited
The London Stock Exchange Building 
10 Paternoster Square 
London EC4M 7LT

Financial PR
Hudson Sandler
29 Cloth Fair 
London EC1A 7NN

Independent auditors
PricewaterhouseCoopers LLP
101 Barbirolli Square 
Lower Mosley Street 
Manchester M2 3PW

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Annual General Meeting 

26 July 2012

Final dividend 

Payable 31 July 2012

Interim results 

Announcement November 2012

Interim Report 

Available to shareholders November 2012

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David Hamilton (Age 69) 
Director and Company Secretary
Appointed to the Board in April 1996 having 
previously been appointed Company 
Secretary in 1989. He joined Norcros plc 
as Group Legal Adviser in 1973 following 
positions as legal adviser and legal assistant 
respectively with Automotive Products 
Associated Limited and Pfizer Limited.

Vijay Aggarwal (Age 43) 
Non-executive Director
Appointed to the Board on 8 October 
2009. A former merchant banker, he is 
currently managing director of Prism 
Cement Limited (formerly H & R Johnson 
(India) Limited). He is a graduate of the 
Indian Institute of Technology in Delhi 
and of the Indian Institute of Management 
in Ahmedabad, where he completed his 
MBA. Mr Girija Patnaik was appointed 
as an alternate Non-executive Director 
to Mr Aggarwal on 4 March 2010.

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Directors’ report

The Directors present their annual report and the audited consolidated financial statements for the year ended 31 March 2012.

Principal activities 
The Company acts as a holding company for the Norcros Group. The Company’s registered number is 3691883 and the Company is registered 
and domiciled in England.

The Group’s principal activities are the development, manufacture and marketing of home consumer products in the UK, South Africa 
and the Rest of the World. 

Results and dividends
The information that fulfils the requirements of the Business Review, which is incorporated in the Directors’ Report by reference, including 
the review of the Group’s business and future prospects, is included in the Chairman’s Statement and the Business Review on pages 4 to 14. 
Key performance indicators are shown on page 14.

The Directors recommend a final dividend for the year ended 31 March 2012 of 0.28p (2011: 0.24p). This follows the decision to pay 
an interim dividend earlier in the year of 0.14p (2011: 0.12p).

Directors
Biographical details of the present Directors are set out on pages 20 and 21. The Directors who served during the year are set out below:

John Brown 
Les Tench 
Martin Towers  
Vijay Aggarwal 
Girija Patnaik   
Nick Kelsall 
Martin Payne   
David Hamilton 
Joe Matthews  
Jamie Stevenson 

–  Chairman 
–  Non-executive Director 
–  Non-executive Director (appointed 28 July 2011) 
–  Non-executive Director 
–  Alternate Non-executive Director to Vijay Aggarwal 
–  Group Chief Executive 
–  Group Finance Director 
–  Director and Company Secretary 
–  Director (resigned 28 July 2011) 
–  Non-executive Director (resigned 28 July 2011)

The interest of the Directors in the shares of the Company at 31 March 2012 and 31 March 2011 are shown in the Remuneration Report.

Directors’ and officers’ liability insurance and indemnities
The Company purchases liability insurance cover for Directors and officers of the Company which gives appropriate cover for any legal 
action brought against them. The Company also provides an indemnity for its Directors (to the extent permitted by the law) in respect of 
liabilities which could occur as a result of their office. This indemnity does not provide cover should a Director be proven to have acted 
fraudulently or dishonestly.

Purchase of own shares
In 2007 the Company formed the Norcros Employee Benefit Trust (the “Trust”). The purpose of the Trust is to meet part of the Company’s 
liabilities under the Company’s share schemes. The Trust purchased no ordinary shares during the year (2011: nil). At the Company’s 2011 
Annual General Meeting, the shareholders authorised the Company to make market purchases of up to 57,732,611 ordinary shares. At the 
forthcoming Annual General Meeting, shareholders will be asked to renew the authority to purchase its own shares for another year. Details 
are contained in the Notice of meeting.

Substantial shareholding
As at 31 May 2012 the Company had received notification that the following were interested in 3% or more of the Company’s issued 
share capital:

Lifestyle Investments PVT Limited
Aviva Funds
Artemis Fund Managers
SVM Asset Management
Legal & General Investment Management
Hargreave Hale
Henderson Global Investors
Jupiter Asset Management

Percentage
of issued
share capital

29.79
11.50
9.73
4.85
3.85
3.34
3.14
3.05

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Employees
The necessity for, and importance of, good relations with all employees is well recognised and accepted throughout the Group. However, 
because the Group’s activities are organised on a de-centralised basis, with each operating business having autonomy over its operations, 
there is no uniform set of arrangements for employee involvement imposed throughout the Group. Nevertheless, all Group companies are 
strongly encouraged to devise and adopt whatever means of employee consultation best suit their circumstances.

The Group is fully committed to keeping its employees informed about their work unit and the wider business.

The Group recognises its responsibilities towards disabled persons and therefore all applications from such persons are fully and fairly 
considered bearing in mind the respective aptitudes and abilities of the applicant. In the event of existing employees becoming disabled, 
every effort is made to ensure that their employment with the Group continues and that appropriate training is arranged. It is the policy 
of the Group that the training, career development and promotion of disabled persons should, as far as possible, be identical to that 
of an able-bodied person.

Charitable donations
The Group made donations for charitable purposes of £10,000 during the year (2011: £19,000). There were no political donations (2011: £nil).

Creditor payment policy
Group policy requires all operating units to apply appropriate controls to working capital management, whilst developing relationships 
with suppliers. In view of the international nature of the Group’s activities, no universal code or standard on payment policy is followed but 
subsidiary companies are expected to establish payment terms consistent with the above policy, local procedures, customs and practice. 
Group trade payables amounting to £30.9m (2011: £27.1m) reported in note 17 to the accounts represent 77 days (2011: 69 days) of average 
daily purchases. The Parent Company has no trade creditors (2011: nil).

Research and development
The Group’s expenditure on research and development is disclosed in note 3 to the accounts and is focused on the development 
of new products.

Corporate governance
Details of the Group’s corporate governance is contained on pages 25 to 28. This Corporate Governance Report forms part of the 
Directors’ Report and is incorporated into it by cross reference.

Financial risk management 
The Group’s operations expose it to a variety of financial risks that include the effect of changes in interest rate risk, credit risk, liquidity risk, 
exchange rate risk and energy price risk. The Group actively seeks to limit the adverse effects of these risks on the financial performance 
of the Group.

Interest rate risk
The Group has the ability to secure a substantial proportion of its bank loans at fixed rates via interest rate swaps. However, due to the 
current low level of debt and historically low UK LIBOR rates, the Group has decided not to take out any such swaps at the present time. 
This position is regularly reassessed.

Credit risk
Credit risk arises from cash and cash equivalents, derivative financial instruments and deposits with banks and financial institutions, as well 
as credit exposures to customers. The Group maintains a credit insurance policy for all its operations which covers a substantial portion 
of the Group’s trade debtors. For banks and financial institutions only independently rated parties with a strong rating are accepted.

Liquidity risk
The Group’s banking facilities are designed to ensure there are sufficient funds available for the current operations and the Group’s further 
development plans.

Exchange rate risk
Through its centralised treasury function the Group seeks to hedge its UK-based transactional foreign exchange risk on a rolling annual 
basis through the use of forward exchange contracts and similar hedging instruments. The Group’s principal UK-based foreign currency 
exposures are hedged until at least February 2013 based on current forecasts. In the overseas businesses the policy is to hedge the local 
transactional risk to the extent this is permitted and not cost prohibitive.

The Group has certain investments in foreign operations whose net assets are exposed to foreign currency translational risk. The Group 
seeks to mitigate this exposure through borrowings denominated in the relevant foreign currencies to the extent that this is considered 
to be commercially beneficial.

Energy price risk
The Group seeks to secure a proportion of its key energy requirements using forward purchase contracts where it is believed to be necessary. 

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Directors’ report
Continued

Takeover directive
Following the repurchase of the Company’s deferred shares in July 2011 (see page 38), the Company now has only one class of shares, 
being ordinary shares, which have equal voting rights. The holdings of individual Directors are disclosed on page 29.

There are no significant agreements to which the Company is a party which take effect, alter or terminate in the event of a change 
of control of the Company, except for the banking facilities dated 22 September 2011 in respect of the £51.0m term facilities which 
contain mandatory prepayment provisions on a change of control.

There are no provisions within Directors’ employment contracts which allow for specific termination payments upon a change of control.

Statement of disclosure of information to auditors
In the case of each of the persons who are Directors, the following applies:

(a)  so far as the Director is aware, there is no relevant audit information of which the Company’s auditors are unaware; and

(b) 

 he has taken all the steps that he ought to have taken as a Director in order to make himself aware of any relevant audit information 
and to establish that the Company’s auditors are aware of that information.

Independent auditors
Following a rigorous tender process undertaken by the Audit Committee (see page 26), a resolution to re-appoint PricewaterhouseCoopers 
LLP as auditors to the Company will be proposed at the Annual General Meeting.

Annual General Meeting
The Annual General Meeting of the Company will take place at 11.00 am on 26 July 2012 at Ladyfield House, Station Road, Wilmslow, 
Cheshire SK9 1BU. The notice convening that meeting, together with the resolutions to be proposed, appears on pages 66 to 69 of this 
document. The Directors recommend that all shareholders vote in favour of all of the resolutions to be proposed, as the Directors intend 
to do so in respect of their own shares, and consider that they are in the best interests of the Company and the shareholders as a whole.

D. W. Hamilton
Director and Company Secretary
21 June 2012

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Corporate governance

The Board is committed to ensuring that high standards of corporate governance are maintained by Norcros plc. Its policy is to manage the 
affairs of the Company in accordance with the principles of corporate governance contained in the FRC Combined Code on Corporate 
Governance 2008 (Combined Code) for which the Board is accountable to the shareholders.

For the year ended 31 March 2012, the Company has complied with the Combined Code in all respects save for those mentioned within 
this report.

Board balance and independence
The Board currently comprises a Non-executive Chairman, three Non-executive Directors and three Executive Directors, who are equally 
responsible for the proper stewardship and leadership of the Company. The Directors holding office at the date of this report and their 
biographical details are given on pages 20 to 21.

Taking into account the provisions of the Combined Code, the Chairman and two Non-executive Directors (being Les Tench and 
Martin Towers) are considered by the Board to be independent of the Company’s Executive Management and free from any business 
or other relationship that could materially interfere with the exercise of their independent judgement. The terms and conditions of 
appointment of the Chairman and the Non-executive Directors are available for inspection at the registered office of the Company. 
The letters of appointment set out the expected time commitment. Other significant commitments of the Chairman and Non-executive 
Directors are disclosed to the Board.

Les Tench is the Senior Independent Non-executive Director. He will be available to shareholders if they have reasons for concern 
for which contact through the normal channels of Chairman, Group Chief Executive or Group Finance Director have failed to resolve.

All Directors are supplied, in a timely manner, with all relevant documentation and financial information to assist them in the discharge 
of their duties. The Board regularly reviews the management and financial performance of the Company, as well as long-term strategic 
planning and risk assessment. Regular reports are given to the Board on matters such as pensions, health and safety and litigation.

Any concerns that a Director may have about how the Group is being run or about a course of action being proposed by the Board will, 
if they cannot be resolved once those concerns have been brought to the attention of the other Directors and the Chairman, be recorded 
in the Board minutes. In the event of the resignation of a Non-executive Director, that Director is encouraged to send a written statement 
setting out the reasons for the resignation to the Chairman who will then circulate it to the other members of the Board and the Secretary.

Chairman and Group Chief Executive
The positions of Chairman and Group Chief Executive are held by separate individuals and the Board has clearly defined their responsibilities. 
The Chairman is primarily responsible for the effective working of the Board, ensuring that each Director, particularly the Non-executive 
Directors, is able to make an effective contribution. The Group Chief Executive has responsibility for running the Group’s businesses and 
for the implementation of the Board’s strategy, policies and decisions.

Appraisals and evaluation
The performance of the Board is appraised by the Chairman. The Non-executive Directors are appraised individually by the Chairman. 
The Board, led by the Senior Independent Non-executive Director, appraises the Chairman. The Non-executive Directors appraise the 
performance of each of the Executive Directors. Appraisals are conducted regularly.

Attendance by individual Directors at meetings of the Board and its committees
The attendance of Directors at the Board and principal Board Committee meetings during the year is detailed in the table below:

J. E. Brown, Chairman
L. Tench
M. Towers (appointed 28 July 2011)
V. Aggarwal
G. Patnaik (as alternate to V. Aggarwal)
J. R. Stevenson (resigned 28 July 2011)
N. P. Kelsall
M. K. Payne
D. W. Hamilton
J. Matthews (resigned 28 July 2011)

Main 
Board 
10 meetings

Audit
Committee 
3 meetings

Remuneration
Committee
1 meeting

Nominations
Committee
1 meeting

10/10
10/10
7/7
4/10
5/10
3/4
10/10
10/10
9/10
4/4

3/3
3/3
2/2
1/3
2/3
1/1
—
—
—
—

1/1
1/1
—
1/1
—
1/1
—
—
—
—

1/1
1/1
—
1/1
—
—
—
—
—
—

Advice for Directors
Procedures have been adopted for the Directors to obtain access through the Secretary to independent professional advice at the 
Company’s expense, where that Director judges it necessary in order to discharge their responsibilities as a Director of the Company.

All Directors have access to the advice and services of the Secretary who is responsible to the Board for ensuring that Board policies 
and procedures are complied with. Both the appointment and removal of the Secretary is a matter reserved for decision by the Board.

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Corporate governance
Continued

Board procedures
The Board has a formal schedule of matters specifically reserved to it for decision which it reviews periodically. This ensures the Board 
takes all major strategy, policy and investment decisions affecting the Company. In addition, it is responsible for business planning and 
risk management policies and the development of policies for areas such as safety, health and environmental policies, Directors’ and 
senior managers’ remuneration and ethical issues.

The Board operates in such a way as to ensure that all decisions are made by the most appropriate people in a timely manner that 
will not unnecessarily delay progress. The Board has formally delegated specific responsibilities to Board Committees, including 
the Audit Committee, Remuneration Committee and Nominations Committee (see below). 

The Board will also appoint committees to approve specific processes as deemed necessary.

The Directors and management teams of each Group Company are responsible for those business entities. They are tasked with the 
delivery of targets approved by the Board on budgets, strategy and policy.

Directors’ roles
The Executive Directors work solely for the Group and none has taken on any non-executive directorship. However, in appropriate circumstances, 
Executive Directors will be encouraged to take on one non-executive directorship in another non-competing company or organisation.

The terms and conditions of appointment of the Non-executive Directors are available upon written request from the Company. All the 
Non-executive Directors undertake that they have sufficient time to meet the requirements of their role. They also undertake to disclose 
to the Company their other commitments and to give an indication of the time involved in each such commitment. The performance 
evaluation process will assess whether the Non-executive Director is spending enough time to fulfil his duties. If a Non-executive Director 
is offered an appointment elsewhere, the Chairman is informed before any such offer is accepted and the Chairman will subsequently 
inform the Board.

The Board ensures that all new Directors (including Non-executive Directors) will receive a full, formal and tailored induction on 
joining the Company. As part of that induction procedure, the Chairman will offer to major shareholders the opportunity to meet 
a new Non-executive Director.

Retirement by rotation
Each of the Directors is subject to election by shareholders at the first Annual General Meeting after their appointment. Thereafter 
all of the Directors are subject to retirement by rotation such that one third of the Directors retire from the Board each year and each 
Director must seek re-election at intervals of no more than three years. John Brown and Nick Kelsall will retire by rotation at the next 
Annual General Meeting. Biographical details of John Brown and Nick Kelsall are set out on page 20.

Nominations Committee
The Nominations Committee and the Board seek to maintain an appropriate balance between the Executive and Non-executive Directors. 
The Nominations Committee is chaired by the Chairman and consists of all the Non-executive Directors. The Chairman will not chair the 
Committee when it deals with the appointment of a successor to the Chairmanship.

The terms of reference of the Committee are available for inspection upon written request to the Company and on its website  
at www.norcros.com.

The Nominations Committee evaluates the balance of skills, knowledge and experience of the Board. In light of this evaluation and, 
if deemed necessary, it determines the scope of the role of a new Director, the skills and time commitment required and makes 
recommendations to the Board about filling Board vacancies and appointing additional Directors.

Audit Committee
The Audit Committee consists of all the Non-executive Directors including the Chairman. The Board is satisfied that Martin Towers, 
who chairs the Committee, has recent and relevant financial experience.

The main role and responsibilities of the Audit Committee are set out in written terms of reference. These terms of reference are available 
upon written request to the Company and on the Company’s website at www.norcros.com.

The Committee has primary responsibility for making recommendations to the Board on the appointment, re-appointment and removal 
of external auditors. The Committee keeps under review the scope and results of the audit and its cost effectiveness and the independence 
and objectivity of the auditors. The Committee keeps the nature and extent of non-audit services under review by regularly reviewing the 
balance of audit to non-audit fees. The Committee is aware of the need to safeguard the auditors’ objectivity and independence and the 
issue is discussed by the Committee and periodically with senior staff from PricewaterhouseCoopers LLP.

During the year the Committee decided to invite other potential auditors (along with the incumbent auditors) to submit tenders for the 
Group’s audit. This was a rigorous process involving the submission of tender documents and presentations to a panel of Audit Committee 
members and the Group’s senior finance personnel. After carefully evaluating each tender the panel decided to re-appoint PricewaterhouseCoopers 
LLP as the Group’s auditors.

The Committee reviews the policy by which employees of the Group may, in confidence, raise matters of concern, including possible improprieties 
in matters of financial reporting or other matters. The Group has a formal whistleblowing procedure which is regularly monitored.

The Committee monitors the integrity of the Group’s financial statements and any formal announcements relating to financial performance 
and reviews the significant financial reporting judgements contained in them.

The Audit Committee undertakes a review, at least annually, of the effectiveness of the Group’s system of internal controls and the Board 
will take into account the Audit Committee’s report, conclusions and recommendations in this regard.

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Remuneration Committee
The Remuneration Committee operates under written terms of reference, which are consistent with current best practice. These terms 
of reference are available upon written request to the Company and on the Company’s website at www.norcros.com. The Committee 
comprises only Non-executive Directors. Vijay Aggarwal sits on the Remuneration Committee. As he represents a significant shareholder 
he is not regarded as being independent under the Combined Code but the Board is of the opinion that he is able to carry out his role 
on the Remuneration Committee effectively as that significant shareholder is not represented by any other Director on the Board and 
he does not participate in the consideration or decision-making regarding his own remuneration. The Committee’s report is set out 
on pages 29 to 32.

Financial reporting
When releasing the annual and interim financial statements the Directors aim to present a balanced and understandable assessment 
of the Group’s results and prospects.

Relations with shareholders
The Company recognises the importance of maintaining good communications with shareholders. The Directors have regular meetings 
with the Company’s major shareholders and have regular feedback on the view of those shareholders through the Company’s brokers. 
Reports of these meetings, and any shareholder communications during the year, are reported to the Board. In addition, the Company 
publishes any significant events affecting the Group and updates on current trading. The Chairman and the Non-executive Directors are 
also offered the opportunity to attend meetings with major shareholders and the Non-executive Directors, and in particular the Senior 
Independent Director, would attend such meetings if requested to do so by any major shareholder.

The Board regularly receives copies of analysts’ and brokers’ briefings.

The Annual and Interim Reports, together with all announcements issued to the London Stock Exchange, are published on the Company’s 
website at www.norcros.com.

The Notice of the Annual General Meeting is sent to shareholders at least 20 working days before the meeting. It is the Company’s practice 
to propose separate resolutions on each substantially separate issue.

For each resolution, proxy appointment forms should provide shareholders with the option to direct their proxy to vote either for or against 
the resolution or to withhold their vote. The Company ensures that all valid proxy appointments received for general meetings are properly 
recorded and counted. For each resolution the Company ensures that the following information is given at the meeting and made available 
as soon as reasonably practicable on a website which is maintained by or on behalf of the Company:

 —  the date of the meeting;

 —  the text of the resolution;

—  the number of votes validly cast;

 —  the proportion of the Company’s issued share capital represented by those votes;

 —  the number of votes cast in favour of the resolution; 

 — the number of votes against the resolution; and

 —  the number of shares in respect of which the vote was withheld.

The Chairman seeks to arrange for the Chairmen of the Audit, Remuneration and Nominations Committees (or deputies if any of them 
are unavoidably absent) to be available at the Annual General Meeting to answer those questions relating to the work of these Committees.

Accountability and audit 
The respective responsibilities of the Directors and auditors in connection with the financial statements are explained in the Statement 
of Directors’ Responsibilities and the auditors’ report. The Directors ensure the independence of the auditors by requesting annual 
confirmation of independence which includes the disclosure of all non-audit fees.

Risk management and internal control
The Board is responsible for the Group’s system of internal control and for reviewing its effectiveness (covering all material controls including 
financial, operational, risk management and compliance). This is undertaken via an annual programme to review the internal control environment 
at each business unit. Each review is carried out by senior finance staff independent of that business unit. The results of these reviews are 
communicated to the Audit Committee.

The Board has identified and evaluated what it considers to be the significant risks faced by the Group and has also assessed the adequacy 
of the actions taken to manage these risks. This has been disclosed on pages 16 to 17.

The Group’s insurance continues to be managed and co-ordinated centrally with the assistance of insurance brokers. This gives the Group 
full visibility of both claims history and the insurance industry’s perception of the Group’s overall risk via the respective insurance premiums. 
The Company examines the size and trend of these premiums and the extent to which it can mitigate the risk and reduce the overall risk 
burden in the business by considering the appropriate level of insurance deductible and the potential benefit of self-insurance in some areas.

Norcros plc

Annual report and accounts 2012

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Corporate governance
Continued

Operational structure, review and compliance
In addition to the Group Finance Director, the Group has Senior Financial Managers at its Head Office. The Board has considered whether 
the Company should have an internal audit department and has deemed that given both its risk management and internal control programme 
noted on page 27, together with the size and complexity of the Group, it is not necessary to employ such a department at the present 
time. The Board will however continue to keep this matter under review.

The key elements of the controls framework within which the Group operates are:

—  an organisational structure with clearly defined lines of responsibility, delegation of authority and reporting requirements;

 —  an embedded culture of openness of communication between operational management and the Company’s Executive Management 

on matters relating to risk and control;

 —  defined expenditure authorisation levels; and

 —  a comprehensive system of financial reporting. An annual budget for each business unit is prepared in detail and approved by the Group 
Executive Management. The Board approves the overall Group’s budget and plans. Monthly actual results are reported against budget, prior 
year and the forecast for the year is revised where necessary. Any significant changes and adverse variances are questioned by the Board 
and remedial action is taken where appropriate. There is weekly cash and treasury reporting to the Group Finance Director and periodic 
reporting to the Board on the Group’s tax and treasury position.

The system of internal control is designed to manage rather than eliminate the risk of failing to achieve business objectives and can only 
provide reasonable and not absolute assurance against material misstatement or loss.

The control framework as outlined above gives reasonable assurance that the structure of controls in operation is appropriate to the 
Group’s situation and that risk is kept to acceptable levels throughout the Group.

The Board confirms that there is an ongoing process for identifying, evaluating and managing the significant risks faced by the Group 
and that this has been in place for the period under review and up to the date of approval of the Annual Report and Accounts.

Takeover directive
Share capital structures are included in the Directors’ Report on page 24. 

Going concern
The Directors consider, after making appropriate enquiries at the time of approving the financial statements, that the Company and 
the Group have adequate resources to continue in operational existence for the foreseeable future and accordingly, that it is appropriate 
to adopt the going concern basis in the preparation of the financial statements.

28

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Remuneration report

Remuneration policy
The Company’s policy on remuneration of Directors is to attract, retain and motivate the best people, recognising that they are key 
to the ongoing success of the business but to avoid paying more than is necessary.

Consistent with this policy, Norcros plc benefit packages awarded to Directors are intended to be competitive and comprise a mix of 
challenging performance related and non-performance related remuneration designed to incentivise Directors and align their interests 
with those of shareholders but not to detract from the goals of corporate governance.

Nick Kelsall and Martin Payne participated in the Company’s annual bonus scheme during the year although no bonuses have accrued 
in respect of the year to 31 March 2012. The scheme allows for maximum annual bonus opportunities of up to 100% of base salary, 
determined wholly in terms of Group underlying operating profit. 50% of bonuses are paid in cash and 50% are deliverable in the form 
of nil cost share options, the release of which will be deferred for three years.

It is the Board’s intention to continue to award nil cost share options to Nick Kelsall and Martin Payne under the 2011 Approved Performance 
Share Plan (APSP). The options awarded will vest with the Directors after a period of three years and will be dependent on the cumulative 
Group EPS over the three year period to reward the Directors for their contribution towards the long-term profitability of the Group. In the 
event that a Director resigns, the awards will lapse. The Committee considers that long-term growth in earnings is essential and considers 
that a three year objective is an appropriate period to reward the Directors for continuing long-term earnings growth. In any year the value 
of the shares notionally awarded to a Director under this scheme will not exceed 150% of the Director’s basic salary.

If the EPS target is met, thereby allowing 100% of his options under the scheme to vest, the percentage composition of each Director’s 
remuneration (based on his 2011/12 remuneration) will be as follows:

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Performance
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N. P. Kelsall
M. K. Payne
D. W. Hamilton

87%
87%
100%

13%
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As there is no bonus proposed for the year the performance related figures above relate only to the APSP. 

Directors’ service contracts
The details of the service contracts of the present Directors are:

N. P. Kelsall
M. K. Payne
D. W. Hamilton
J. E. Brown
L. Tench
M. G. Towers
V. Aggarwal

Contract date

Notice period

1 April 2011
18 March 2011
1 April 2011
16 July 2007
16 July 2007
28 July 2011
8 October 2009

12 months
12 months
12 months
1 month
1 month
1 month
1 month

Nick Kelsall, David Hamilton and Martin Payne have signed rolling contracts. These contracts are terminable on notice by either the Company 
or Director. The contracts are expressed to expire on each Director’s applicable retirement date. 

John Brown, Les Tench, Martin Towers and Vijay Aggarwal are on contracts which specify an initial term of at least three years although these 
contracts may be terminated at one month’s notice by either the Company or Director.

John Brown and Nick Kelsall will retire by rotation and seek re-election at the Annual General Meeting. Biographical details of the Directors 
standing for re-election are on page 20.

Interest in shares 
The interests of the Directors in the shares of the Company and other Group members were:

N. P. Kelsall
D. W. Hamilton
J. E. Brown
L. Tench
M. G. Towers

31 March
2012 
Ordinary
shares

7,865,143
12,247,960
778,387
686,283
500,000

31 March
2011
Ordinary
shares

7,762,123
12,144,940
778,387
686,283
—

All Directors’ interests are beneficially held. There has been no change in the interests set out above between 31 March 2012 
and 21 June 2012.

Norcros plc

Annual report and accounts 2012

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Remuneration report
Continued

Members of the Remuneration Committee
The members of the Remuneration Committee during the year were:

Les Tench (Chairman) 
John Brown 
Martin Towers (appointed 28 July 2011) 
Vijay Aggarwal 
Jamie Stevenson (resigned 28 July 2011)

The Remuneration Committee is responsible for setting all aspects of Executive Directors’ remuneration. The remuneration 
of Non-executive Directors is determined by the Board within the limits set by the Company’s Articles of Association. 

Performance graph
The following graph demonstrates how £100 invested in Norcros plc on 16 July 2007 (the date of admission) has changed compared 
with the same investment in a fund mirroring the make up of the construction and materials index of listed companies:

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In the opinion of the Directors, the construction and materials index is the most appropriate index against which the total shareholder 
return of Norcros plc should be measured because it is an index of similar sized companies to Norcros plc.

Audited information
The remainder of the Remuneration Report is audited information.

Directors’ emoluments 

Salary
and fees
£000

Bonuses
£000

Benefits
in kind
£000

260
180
100
95
80
40
27
13
15

810

—
—
—
—
—
—
—
—
—

—

1
1
6
1
—
—
—
—
—

9

Executive

N. P. Kelsall
M. K. Payne
D. W. Hamilton
J. Matthews**
J. E. Brown
L. Tench
M. G. Towers*
J. R. Stevenson**
V. Aggarwal

  * From date of appointment. 
 ** To date of resignation.

Expense
allowances
(including car
allowance)
£000

29
20
20
10
—
—
—
—
—

79

FURBS
£000

23
7
—
21
—
—
—
—
—

51

2012
Total
£000

313
208
126
127
80
40
27
13
15

949

2011
Total
£000

410
9*
125
611
80
40
—
40
15

1,330

Both Joe Matthews and Jamie Stevenson resigned from the Board on 28 July 2011. Martin Towers was appointed Non-executive Director 
on the same date. 

In April 2012 annual salary increases for the three Executive Directors (N. P. Kelsall, M. K. Payne and D. W. Hamilton) of 2.5% were agreed 
by the Remuneration Committee. These increases took effect from 1 April 2012. There are no annual increases to remuneration levels 
for Non-executive Directors.

Benefits in kind consist of medical insurance for every Executive Director. An amount of £21,000 paid to Joe Matthews, £23,000 paid 
to Nick Kelsall and £7,000 paid to Martin Payne under a Funded Unapproved Retirement Benefit Scheme (FURBS).

30

Norcros plc

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Audited information continued
Share schemes
Savings Related Share Option Scheme (SAYE) 
The Executive Directors are eligible to participate in the Company’s Savings Related Share Option Scheme which commenced in December 2007. 
The scheme is open to all UK employees. Participants save a fixed amount of up to £250 per month for three years and are then able to use these 
savings to buy shares in the Company at a fixed price. These options are not subject to any performance conditions.

Date of
grant

Earliest
exercise
date

Expiry
date

Exercise
price

N. P. Kelsall

D. W. Hamilton

23 December 2008
23 December 2011
23 December 2008
23 December 2011

1 March 2012
1 March 2015
1 March 2012
1 March 2015

31 August 2012
31 August 2015
31 August 2012
31 August 2015

9.3p
10.1p
9.3p
10.1p

* On the day these shares were exercised the price of the Company’s shares was 10.0p.

Number at
1 April
2011

103,020
89,108
103,020
89,108

Granted
in year

Exercised
in year

— (103,020)*

89,108

—

— (103,020)*

89,108

—

Number at
31 March
2012

—
89,108
—
89,108

Approved Performance Share Plan (APSP) 
In September 2011 the Executive Directors and selected senior management were made awards of shares under the APSP. Vesting of these 
shares was subject to achieving aggregate diluted benchmark earnings per share (Aggregate EPS) targets for the following three financial 
years. 100% of the shares would vest if the Group achieved Aggregate EPS of over 5.75p. 25% of the shares vest if the Group achieved 
Aggregate EPS of 5.08p and shares would vest on a straight line basis for a performance in between these targets. No shares would vest 
if the Aggregate EPS performance was below 5.08p.

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Directors’ interests in the APSP

N. P. Kelsall
M. K. Payne

The market price on 1 September 2011 was 12.25p.

Award 
date

1 September 2011
1 September 2011

Number at
1 April
2011

—
—

Granted in year

2,122,449
1,469,388

Number at
31 March
2012

2,122,449
1,469,388

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No other Directors have been granted share options in the shares in the Company or other Group entities. Once awarded there have been 
no subsequent variations to the terms and conditions of the share options. All options were granted in respect of qualifying services.

The options were granted at nil cost to the Directors. The performance criteria for all the above share options were consistent with the 
remuneration policy. 

The market price of the Company’s shares at the end of the financial year was 10.00p and the range of market prices during the year was 
between 16.12p and 9.51p.

Directors’ pension entitlement 
The following Directors had retirement benefits accruing under the Group’s UK defined benefit scheme: 

N. P. Kelsall
M. K. Payne

N. P. Kelsall
M. K. Payne

Transfer 
value of 
accrued pension 
increase
in the year
£

23,973
7,093

Accrued
entitlement
£

14,370
10,448

Transfer
value at
31 March
2012
£

236,008
142,505

Transfer
value at
31 March
2011
£

166,431
103,971

Increase 
in accrued
pension for
the year less
CPI inflation
£

1,008
—

Increase
in transfer
value less
Directors’
contributions
£

69,577
38,534

Increase
in accrued
pension for
the year
£

1,460
520

Norcros plc

Annual report and accounts 2012

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Remuneration report
Continued

Audited information continued
Directors’ pension entitlement continued
Neither Nick Kelsall nor Martin Payne are active members of the UK defined benefit scheme. Martin Payne’s entitlement relates to his 
former employment at H&R Johnson Tiles Limited between 1993 and 2001.

The accrued pension entitlement is the amount that the Director would receive if he retired at the end of the year.

All transfer values have been calculated on the basis of actuarial advice in accordance with Actuarial Guidance Note GN11. The transfer values 
of the accrued entitlement represent the value of assets that the pension scheme would need to transfer to another pension provided on 
transferring the scheme’s liability in respect of the Directors’ pension benefits. They do not represent sums payable to individual Directors 
and, therefore, cannot be added meaningfully to annual remuneration.

Nick Kelsall also participated in the Group’s UK defined contribution scheme. During the year the Group contributed £52,000 (2011: £63,930) 
to this scheme. Contributions ceased after January 2012 after which Mr Kelsall was paid additional remuneration as a FURB.

The Group makes contributions on behalf of Martin Payne into his personal pension scheme. During the year the Group contributed 
£37,500 (2011: £nil) to this scheme.

On behalf of the Board

L. Tench
Chairman of the Remuneration Committee
21 June 2012

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Statement of directors’ responsibilities
In respect of the annual report, the remuneration report 
and the financial statements

The Directors are responsible for preparing the Annual Report, the Directors’ Remuneration Report and the financial statements in accordance 
with applicable law and regulations.

Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors have prepared the 
Group financial statements in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union, and 
the Parent Company financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom 
Accounting Standards and applicable law). Under company law the Directors must not approve the financial statements unless they are 
satisfied that they give a true and fair view of the state of affairs of the Group and the Company and of the profit or loss of the Group for 
that period. In preparing these financial statements, the Directors are required to:

— select suitable accounting policies and then apply them consistently;

 — make judgements and accounting estimates that are reasonable and prudent;

 —  state whether IFRS as adopted by the European Union and applicable UK Accounting Standards have been followed, subject to any 

material departures disclosed and explained in the Group and Parent Company financial statements respectively; and

 —  prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company will continue 

in business.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company’s transactions 
and disclose with reasonable accuracy at any time the financial position of the Company and the Group and enable them to ensure that 
the financial statements and the Directors’ Remuneration Report comply with the Companies Act 2006 and, as regards the Group financial 
statements, Article 4 of the IAS Regulation. They are also responsible for safeguarding the assets of the Company and the Group and 
hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the Company’s website. Legislation in the United Kingdom governing 
the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. 

Each of the Directors, whose names and functions are listed in the Directors’ Report confirm that, to the best of their knowledge:

 —  the Group financial statements, which have been prepared in accordance with IFRS as adopted by the European Union, give a true and 

fair view of the assets, liabilities, financial position and profit of the Group; and

 —  the Business Review includes a fair review of the development and performance of the business and the position of the Group, together 

with a description of the principal risks and uncertainties that it faces.

N. P. Kelsall
Group Chief Executive

M. K. Payne
Group Finance Director

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Independent auditors’ report
To the members of Norcros plc

We have audited the Group financial statements of Norcros plc for the year ended 31 March 2012 which comprise the Consolidated 
Income Statement, the Consolidated Statement of Comprehensive Income and Expense, the Consolidated Balance Sheet, the 
Consolidated Cash Flow Statement, the Consolidated Statement of Changes in Equity and the related notes. The financial reporting 
framework that has been applied in their preparation is applicable law and International Financial Reporting Standards (IFRS) as adopted 
by the European Union. 

Respective responsibilities of Directors and auditors 
As explained more fully in the Statement of Directors’ Responsibilities set out on page 33, the Directors are responsible for the preparation 
of the Group financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an 
opinion on the Group financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). 
Those standards require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors. 

This report, including the opinions, has been prepared for and only for the Company’s members as a body in accordance with Chapter 3 
of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for 
any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed 
by our prior consent in writing.

Scope of the audit of the financial statements 
An audit involves obtaining evidence about the amounts and disclosures in the Group financial statements sufficient to give reasonable 
assurance that the Group financial statements are free from material misstatement, whether caused by fraud or error. This includes an 
assessment of: whether the accounting policies are appropriate to the Group’s circumstances and have been consistently applied and 
adequately disclosed; the reasonableness of significant accounting estimates made by the Directors; and the overall presentation of the 
Group financial statements. In addition, we read all the financial and non-financial information in the Chairman’s Statement, Business Review, 
Corporate Governance Statement and the Remuneration Report to identify material inconsistencies with the audited financial statements. 
If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report.

Opinion on financial statements 
In our opinion the Group financial statements: 

— give a true and fair view of the state of the Group’s affairs as at 31 March 2012 and of its profit and cash flows for the year then ended; 

— have been properly prepared in accordance with IFRS as adopted by the European Union; and 

— have been prepared in accordance with the requirements of the Companies Act 2006 and Article 4 of the lAS Regulation. 

Opinion on other matter prescribed by the Companies Act 2006 
In our opinion:

—  the information given in the Directors’ Report for the financial year for which the Group financial statements are prepared is consistent 

with the Group financial statements; and

—  the information given in the Corporate Governance Statement set out on pages 25 to 28 with respect to internal control and risk 

management systems and about share capital structures is consistent with the Group financial statements. 

Matters on which we are required to report by exception 
We have nothing to report in respect of the following: 

Under the Companies Act 2006 we are required to report to you if, in our opinion: 

— certain disclosures of Directors’ remuneration specified by law are not made; or 

— we have not received all the information and explanations we require for our audit; or

—  a corporate governance statement has not been prepared by the Parent Company.

Under the Listing Rules we are required to review: 

— the Directors’ statement, set out on page 28, in relation to going concern; 

—  the part of the Corporate Governance Statement relating to the Company’s compliance with the nine provisions of the UK Corporate 

Governance Code specified for our review; and

— certain elements of the report to shareholders by the Board on Directors’ remuneration.

Other matter 
We have reported separately on the Parent Company financial statements of Norcros plc for the year ended 31 March 2012 and on the 
information in the Directors’ Remuneration Report that is described as having been audited.

Martin Heath (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
Manchester
21 June 2012

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Consolidated income statement
Year ended 31 March 2012

Continuing operations

Revenue

Operating profit

Underlying* operating profit

Exceptional operating items

Operating profit

Finance costs

Exceptional finance costs

Total finance costs

Finance income

IAS 19 finance income

Profit before taxation

Taxation

Profit for the year

Earnings per share attributable to equity holders of the Company

From continuing operations:

Basic earnings per share 

Diluted earnings per share 

Weighted average number of shares for basic earnings per share (millions)

Non-GAAP measures:

Underlying* profit before taxation (£m)

Underlying* earnings (£m)

Basic underlying* earnings per share

Diluted underlying* earnings per share

Notes

2

3

5

6

5

6

22

7

9

9

9

8

8

9

9

2012
£m

200.3

12.1

12.1

—

12.1

(3.1)

(1.2)

(4.3)

—

1.6

9.4

—

9.4

1.6p

1.6p

577.2

10.7

11.1

1.9p

1.9p

2011
£m

196.1

10.6

11.7

(1.1)

10.6

(3.4)

—

(3.4)

0.2

0.1

7.5

(0.8)

6.7

1.2p

1.2p

577.0

10.2

9.4

1.6p

1.6p

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*  Underlying is defined as before exceptional items and, where relevant, amortisation of costs of raising finance, movement on fair value of derivative financial instruments, discounting 

of property lease provisions and finance costs relating to pension schemes, less attributable taxation.

Consolidated statement of comprehensive income and expense
Year ended 31 March 2012

Profit for the year

Other comprehensive income:

Actuarial (losses)/gains on retirement benefit obligations

Foreign currency translation adjustments

Other comprehensive (expense)/income for the year

Total comprehensive (expense)/income for the year

Items in the statement are disclosed net of tax. 

Norcros plc

Annual report and accounts 2012

Notes

22

2012
£m

9.4

(10.6)

(5.3)

(15.9)

(6.5)

2011
£m

6.7

0.7

1.4

2.1

8.8

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Consolidated balance sheet
At 31 March 2012

Non-current assets

Goodwill

Property, plant and equipment

Investment properties

Deferred tax assets

Current assets

Inventories

Trade and other receivables

Derivative financial instruments

Pension scheme asset

Cash and cash equivalents

Current liabilities

Trade and other payables

Derivative financial instruments

Current tax liabilities

Financial liabilities – borrowings

Net current assets

Total assets less current liabilities

Non-current liabilities

Financial liabilities – borrowings

Pension scheme liability

Other non-current liabilities

Provisions

Net assets

Financed by:

Share capital

Share premium

Retained earnings/(deficit) and other reserves

Total equity

Notes

11

12

13

20

14

15

19

22

16

17

19

18

18

22

21

23

2012
£m

23.4

44.8

5.4

6.4

80.0

45.5

40.7

—

0.6

2.9

89.7

(50.6)

(0.4)

(1.1)

(0.4)

(52.5)

37.2

117.2

(20.3)

(18.7)

(1.7)

(5.4)

(46.1)

71.1

5.8

0.2

65.1

71.1

2011
£m

23.9

49.1

5.5

2.2

80.7

42.3

42.6

0.4

1.4

7.7

94.4

(50.6)

(1.8)

(0.9)

(3.1)

(56.4)

38.0

118.7

(15.2)

(7.0)

(1.8)

(15.3)

(39.3)

79.4

19.2

86.8

(26.6)

79.4

The financial statements on pages 35 to 60 were approved on 21 June 2012 and signed on behalf of the Board by:

N. P. Kelsall 
Group Chief Executive    Group Finance Director

  M. K. Payne

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Consolidated cash flow statement
Year ended 31 March 2012

Cash generated from operations 

Income taxes paid

Interest received

Interest paid

Net cash generated from operating activities 

Cash flows from investing activities

Proceeds from disposal of investments

Purchase of property, plant and equipment 

Net cash used in investing activities 

Cash flows from financing activities

Net proceeds from issue of ordinary share capital

Repayment of borrowings

Capitalised finance costs

Drawdown of borrowings

Dividends paid to Company’s shareholders

Net cash generated from/(used in) financing activities 

Net (decrease)/increase in cash at bank and in hand and bank overdrafts 

Cash at bank and in hand and bank overdrafts at beginning of the year

Exchange movements on cash and bank overdrafts

Cash at bank and in hand and bank overdrafts at end of the year

Notes

24

25

16

2012
£m

6.0

(0.6)

—

(1.6)

3.8

—

(6.7)

(6.7)

0.2

(17.0)

(0.8)

21.0

(2.2)

1.2

(1.7)

4.6

(0.4)

2.5

2011
£m

10.8

(0.6)

0.7

(1.7)

9.2

4.4

(6.3)

(1.9)

—

(3.0)

—

—

(0.7)

(3.7)

3.6

1.1

(0.1)

4.6

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Consolidated statement of changes in equity
Year ended 31 March 2012

At 1 April 2010

Comprehensive income:

Profit for the year

Other comprehensive income:

Actuarial gain on retirement 
benefit obligations

Foreign currency translation adjustments

Total other comprehensive income

Transactions with owners:

Dividends paid

Share option schemes and warrants

Ordinary
share
capital
£m

19.2

—

—

—

—

—

—

At 31 March 2011

19.2

Comprehensive income:

Profit for the year

Other comprehensive income:

Actuarial loss on retirement 
benefit obligations

Foreign currency translation adjustments

Total other comprehensive income

Transactions with owners:

Purchase of own shares

Capital re-organisation

Shares issued

Dividends paid

Share option schemes and warrants

At 31 March 2012

—

—

—

—

(13.4)

—

—

—

—

5.8

Capital 
redemption
reserve
£m

—

—

—

—

—

—

—

—

—

—

—

—

13.4

(13.4)

—

—

—

—

Share
premium
£m

86.8

—

—

—

—

—

—

86.8

—

—

—

—

—

(86.8)

0.2

—

—

0.2

Translation
reserve
£m

9.7

—

—

1.4

1.4

—

—

11.1

—

—

(5.3)

(5.3)

—

—

—

—

—

5.8

Retained
earnings/
(losses)
£m

(44.5)

6.7

0.7

—

0.7

(0.7)

0.1

(37.7)

Total
£m

71.2

6.7

0.7

1.4

2.1

(0.7)

0.1

79.4

9.4

9.4

(10.6)

—

(10.6)

—

100.2

—

(2.2)

0.2

59.3

(10.6)

(5.3)

(15.9)

—

—

0.2

(2.2)

0.2

71.1

Following the July 2011 AGM the Company repurchased its 148,754,684 9p deferred shares for a nominal value. The value of these shares, 
being £13.4m, was placed in a capital redemption reserve. Immediately following this transaction the Company cancelled its share 
premium account and capital redemption reserve.

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Notes to the group accounts
Year ended 31 March 2012

1. Group accounting policies
General information
Norcros plc (the “Company”), which is the ultimate Parent Company of the Norcros Group, is incorporated in England as a public company 
limited by shares. The shares of the Company are listed on the London Stock Exchange market of listed securities. The consolidated financial 
statements of the Group were approved by the Board on 21 June 2012.

Basis of preparation
The principal accounting policies applied in the preparation of this financial report are set out below. These policies have been consistently 
applied to the information presented, unless otherwise stated.

The financial statements have been prepared under the historical cost convention, except for derivative financial instruments, the defined 
benefit pension scheme and share-based payments which are stated at their fair value. The consolidated financial statements have been 
prepared in accordance with IFRS as endorsed by the European Union issued by the International Accounting Standards Board (IASB), with 
the interpretations issued by the International Financial Reporting Interpretations Committee (IFRIC) of the IASB that are effective as of the 
balance sheet date and with those parts of the Companies Act 2006 applicable to companies reporting under IFRS.

The preparation of financial statements in conformity with IFRS requires the use of certain critical accounting estimates. It also requires management 
to exercise its judgement in the process of applying the Group’s accounting policies. The areas involving a higher degree of judgement or 
complexity, or areas where assumptions and estimates are significant to the consolidated financial statements, are explained below.

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Standards, amendments and interpretations effective in 2012
The Group has adopted the following new IFRS standards and interpretations as of 1 April 2011: 

—  IAS 24 (revised), ‘Related party disclosures’ – This revised standard removes the requirement for Government related entities to disclose details 
of all transactions with the Government and other Government related entities and it clarifies and simplifies the definition of a related party. 

—  Amendment to IFRS 1, ‘First time adoption’, on financial instrument disclosures – This amendment provides first-time adopters with 
the same transition provisions as included in the amendment to IFRS 7, ‘Financial instruments: Disclosures’, regarding comparative 
information for the new three-level classification disclosures. 

— Annual improvements to IFRS 2010 – This set of amendments includes changes to six standards and one IFRIC: 

   — IFRS 1, ‘First time adoption’. 

   — IFRS 3, ‘Business combinations’. 

   — IFRS 7, ‘Financial instruments; Disclosure’. 

   — IAS 1,‘Presentation of financial statements’. 

   — IAS 27, ‘Separate financial statements’. 

   — IAS 34, ‘Interim financial reporting’. 

   — IFRIC 13, ‘Customer loyalty programmes’. 

—  IFRIC 19, ‘Extinguishing financial liabilities with equity investments’ – This interpretation clarifies the accounting when an entity renegotiates 
the terms of its debt with the result that the liability is extinguished through the debtor issuing its own equity instruments to the creditor. 
A gain or loss is recognised in the profit and loss account based on the fair value of the equity instruments compared to the carrying 
amount of the debt. 

—  Amendment to IFRIC 14, ‘Prepayments of a minimum funding requirement’ – This amendment will have a limited impact, as it applies 
only to entities that are required to make minimum funding contributions to a defined benefit pension plan. It removes an unintended 
consequence of IFRIC 14, ‘IAS 19 – The limit on a defined benefit asset, minimum funding requirements and their interaction’, relating 
to voluntary pension pre-payments when there is a minimum funding requirement. 

The adoption of these standards, amendments and interpretations did not have a material impact on the financial statements.

Norcros plc

Annual report and accounts 2012

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Notes to the group accounts
Year ended 31 March 2012
Continued

1. Group accounting policies continued
Standards, amendments and interpretations early adopted by the Group 
No standards have been early adopted by the Group. 

Standards, amendments and interpretations that are not yet effective and have not been early adopted by the Group 
— Amendments to IFRS 7, ‘Financial instruments: Disclosures’, on transfers of assets.

— Amendment to IFRS 1, ‘First time adoption’, on fixed dates and hyperinflation.

— Amendment to IAS 12, ‘Income taxes’, on deferred tax.

— Amendment to IAS 1, ‘Financial statement presentation’ regarding other comprehensive income.

— IFRS 9, ‘Financial instruments’ − classification and measurement’.

— IFRS 10, ‘Consolidated financial statements’.

— IFRS 11, ‘Joint arrangements’.

— IFRS 12, ‘Disclosures of interests in other entities’.

— IFRS 13, ‘Fair value measurement’.

— IAS 27 (revised 2011) ‘Separate financial statements’.

— IAS 28 (revised 2011) ‘Associates and joint ventures’.

— Amendment to IFRS 7, ‘Financial instruments: Disclosures’, on offsetting financial assets and financial liabilities.

— Amendment to IAS 32, ‘Financial instruments: Presentation’, on offsetting financial assets and financial liabilities.

— Amendment to IFRS 1, ’First time adoption’, on Government loans.

The adoption of these standards, amendments and interpretations is not expected to have a material impact on the Group’s profits, net 
assets or equity. The adoptions may affect the disclosures in the Group’s financial statements. 

Summary of significant accounting policies
The principal accounting policies adopted in the preparation of the financial statements are set out as follows. These policies have been 
consistently applied to all periods presented. 

Basis of consolidation
Subsidiaries
The consolidated historical financial statements incorporate the financial statements of Norcros plc and entities controlled by Norcros plc 
(its subsidiaries) made up to the reporting date each year. Control is achieved where Norcros plc has the power to govern the financial and 
operating policies of an investee entity so as to obtain benefits from its activities.

On acquisition, the assets and liabilities and contingent liabilities of a subsidiary are measured at their fair value at the date of acquisition. 
Any excess of the cost of the acquisition over the fair values of the identifiable net assets acquired is recognised as goodwill. Any deficiency 
in the cost of acquisition below the fair values of the identifiable net assets acquired (discount on acquisition) is credited to the Income 
Statement in the period of acquisition. All acquisition costs are expensed as incurred. The results of subsidiaries acquired or disposed of 
during the year are included in the Income Statement from the effective date of acquisition or disposal, as appropriate. Where necessary, 
adjustments are made to the financial statements of subsidiaries to bring the accounting policies into line with those used by the Group.

All intra-Group transactions, balances, income and expenses are eliminated on consolidation.

Critical estimates
The Group’s accounting policies have been set by management and approved by the Audit Committee. The application of these accounting 
policies to specific scenarios requires estimates and assumptions to be made concerning the future. These are continually evaluated and 
are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the 
circumstances. The resulting accounting estimates will, by definition, seldom equal the related actual results.

Under IFRS, estimates or judgements are considered critical where they involve a significant risk or cause a material adjustment to the carrying 
amounts of assets and liabilities from period to period. This may be because the estimate or judgement involves matters which are highly 
uncertain, or because different estimation methods or assumptions could reasonably have been used.

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1. Group accounting policies continued
Basis of consolidation continued
Critical estimates continued
Critical judgements have been made in the following areas:

—  estimated impairment of goodwill, long life assets and property, plant and equipment – the Group tests annually whether these assets 

have suffered any impairment, in accordance with its accounting policy. The recoverable amounts of cash-generating units (CGUs) have 
been determined based on value-in-use calculations. These calculations require the use of estimates, both in arriving at the expected 
future cash flows and the application of a suitable discount rate in order to calculate the present value of these flows. These calculations 
have been carried out using the assumptions in note 11;

 —  retirement benefit obligations – the present value of pension obligations depends on a number of factors that are determined on an 

actuarial basis using a number of assumptions. The assumptions used in determining the net expense for pensions include the discount 
rate. Any changes in these assumptions can impact the carrying amount of retirement benefit obligations (see note 22); 

 —  property provisions – where a property leased by the Group is vacated but an ongoing lease commitment remains, provision is made for 

the onerous element of the lease. Key assumptions are the extent to which properties are let and rentals are achieved. Any changes 
in these assumptions can affect the quantum of the provisions; and

 —  deferred tax – deferred tax assets are recognised on losses and capital allowances carried forward only to the extent that it is 

probable they will be available for use against future profits and that there will be sufficient future taxable profit available against which 
the temporary difference can be utilised. In arriving at a judgement in relation to the recognition of deferred tax assets, management 
considers the regulations applicable to taxation and whether there are sufficient future taxable profits. Future taxable profits may be 
higher or lower than estimates made when determining whether it is necessary to record a tax asset and the amount to be recorded. 
Furthermore changes to the legislative framework or application of tax law may result in a management reassessment of the level of 
recognition of deferred tax assets.

Revenue recognition
Revenue comprises the consideration received or receivable for the sale of goods and services in the ordinary course of the Group’s 
activities. It is shown net of value added and other sales-based taxes. 

Revenue is recognised when significant risks and rewards of ownership of the goods are transferred to the buyer, which is usually 
on despatch or upon sale to a customer in the case of the Group’s retail operations.

Segmental reporting
The Group operates in three main geographical areas: UK, South Africa and the Rest of the World. All inter-segment transactions are made 
on an arm’s length basis. The chief operating decision maker (being the Board) assesses performance and allocates resources based on 
geography as each segment has similar economic characteristics, complementary products, distribution channels and regulatory environments.

Goodwill
Goodwill is recognised as an asset and reviewed for impairment at least annually or whenever there is an indicator of impairment. Goodwill 
is carried at cost less amortisation charged prior to the Group’s transition to IFRS on 1 April 2004 less accumulated impairment losses. 
Any impairment is recognised in the period in which it is identified. 

Impairment of long life assets
Property, plant and equipment and other non-current assets are reviewed on an annual basis to determine whether events or changes 
in circumstances indicate that the carrying amount of the assets may not be recoverable. If any such indication exists, the recoverable 
amount of the asset is estimated as either the higher of the asset’s net selling price or value-in-use; the resultant impairment (the amount by 
which the carrying amount of the asset exceeds its recoverable amount) is recognised as a charge in the Consolidated Income Statement.

The value-in-use is calculated as the present value of the estimated future cash flows expected to result from the use of assets and their 
eventual disposal proceeds. In order to calculate the present value of estimated future cash flows the Group uses an appropriate discount 
rate adjusted for any associated risk. Estimated future cash flows used in the impairment calculation represent management’s best view 
of likely future market conditions and current decisions on the use of each asset or asset group.

Property, plant and equipment
Property, plant and equipment is initially measured at cost. Cost comprises the purchase price (after deducting trade discounts and rebates) 
and any directly attributable costs. Property, plant and equipment is stated at cost less accumulated depreciation and any provision for 
impairment in value. Impairment charges are recognised in the Income Statement when the carrying amount of an asset is greater than 
the estimated recoverable amount, calculated with reference to future discounted cash flows that the assets are expected to generate 
when considered as part of an income-generating unit. Land is not depreciated. Depreciation on other assets is provided on a straight 
line basis to write-down assets to their residual value evenly over the estimated useful lives of the assets from the date of acquisition 
by the Group. 

Norcros plc

Annual report and accounts 2012

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Notes to the group accounts
Year ended 31 March 2012
Continued

1. Group accounting policies continued
Property, plant and equipment continued
The estimated useful lives of Group assets are as follows:

Buildings  

25 – 50 years

Plant, machinery and equipment 

3 – 15 years

Motor vehicles 

4 years

The assets’ residual values and useful lives are reviewed and adjusted if appropriate at each balance sheet date.

Investment property
Investment property comprises mainly land and relates to property which is either sub-let to a third party or is not being utilised in the 
Group’s core operations. Investment property is held at cost less depreciation on buildings (land is not depreciated). Investment property 
is depreciated over 50 years.

Inventories
Inventories are stated at the lower of cost and net realisable value. Net realisable value is the estimated selling price in the ordinary course 
of business, less applicable variable selling expenses. Provisions are made for slow-moving and obsolete items.

Taxation
Current tax, which comprises UK and overseas corporation tax, is provided at amounts expected to be paid (or recovered) using the tax 
rates and laws that have been enacted or substantively enacted by the balance sheet date.

Deferred tax is the tax expected to be payable or recoverable on the difference between the carrying amounts of assets and liabilities 
in the balance sheet and the corresponding tax bases used in the computation of taxable profits and is accounted for using the balance 
sheet liability method.

Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are recognised to the extent 
that it is probable that taxable profit will be available against which deductible temporary differences can be utilised. 

Deferred tax is calculated at the tax rates that are expected to apply in the period in which the liability is settled or the asset is realised and 
is charged in the Income Statement, except where it relates to items charged or credited to equity via the Statement of Comprehensive 
Income, when the deferred tax is also dealt with in equity and is shown in the Statement of Comprehensive Income.

Operating leases
Annual rentals are charged/credited directly against profits on a straight line basis over the lease term.

Provisions
Warranty provisions – provision is made for the estimated liability on products under warranty. Revenue received in respect of extended 
warranties is recognised over the period of the warranty. Liability is recognised upon the sale of a product and is estimated using historical data.

Re-organisation costs – provision is made for costs of re-organising the Group when the Group is demonstrably committed to incurring 
the cost in a future period and the cost can be reliably measured.

Property provisions – where the Group has vacated a property but is committed to a leasing arrangement, an onerous lease provision 
is recorded. This is calculated as the cost that management expects to incur over the period of the lease.

Provisions are measured at the best estimate of the amount to be spent and discounted where material.

Retirement benefit obligations
The Group operates a defined benefit scheme in the UK and a number of defined contribution pension schemes.

A full actuarial valuation of the Group’s defined benefit scheme is carried out every three years with interim reviews in the intervening years; 
these valuations are updated to 31 March each year by qualified independent actuaries. The operating and financing costs of the scheme 
are recognised separately in the Income Statement; service costs are spread systematically over the lives of employees; and financing 
costs are recognised in the periods in which they arise. Actuarial gains and losses, including differences between the expected and actual 
return on scheme assets, are recognised, net of the related deferred tax, in the Statement of Comprehensive Income.

The asset or liability in respect of defined benefit pension scheme is the present value of the defined benefit obligation at the balance sheet 
date less the market value of scheme assets. The defined benefit obligation is calculated annually by independent actuaries using the projected 
unit cost method. The present value of the defined benefit obligation is determined by the estimated future cash outflows using interest 
rates of Government securities, which have terms to maturity approximating the terms of the related liability. 

Pension scheme surpluses (to the extent that they are considered recoverable) or deficits are recognised in full on the face of the Balance Sheet.

Curtailment gains are recognised in the Income Statement.

The costs of the Group’s defined contribution pension schemes are charged to the Income Statement in the period in which they fall due. 
The assets of these schemes are held in independently administered funds.

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1. Group accounting policies continued
Exceptional items
Exceptional items are transactions which occur outside the course of the Group’s normal operations. They include profits and losses 
on disposal of non-current assets, restructuring costs and large or significant one off items.

Financial assets and liabilities
Borrowings – the Group measures all borrowings initially at fair value. This is taken to be the fair value of the consideration received. Transaction 
costs (any such costs that are incremental and directly attributable to the issue of the financial instrument) are included in the calculation 
of the effective interest rate and are, in effect, amortised through the Income Statement over the duration of the borrowing.

Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at least 
twelve months after the balance sheet date.

Treasury derivatives – where deemed necessary, the Group uses interest rate swaps to manage exposure to interest rate fluctuations. 
The Group’s exposure to foreign exchange rate fluctuations is managed through the use of forward exchange contracts and cross 
currency swaps.

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently remeasured at their fair 
value. Changes in the fair value of these derivative instruments are recognised immediately in the Income Statement. Amounts payable/
receivable under interest rate swaps are accounted for as adjustments to finance cost/income for the period.

Cash and cash equivalents – cash and cash equivalents include cash in hand and deposits held at call with banks and bank overdrafts. 
Cash and cash equivalents are offset when there is a legally enforceable right to do so.

Trade receivables – trade receivables are recognised initially at fair value less provision for impairment. A provision for impairment of trade 
receivables is established where there is objective evidence that the Group will not be able to collect all amounts due according to the original 
terms of receivables. Evidence including significant financial difficulties of a debtor, probability that the debtor will enter bankruptcy or financial 
re-organisation and default or delinquency in payment are considered indicators that the trade receivables are impaired. The amount of 
provision is the difference between the asset’s carrying amount and the present value of estimated future cash flows, discounted at the 
effective interest rate. The carrying amount of the asset is reduced through the use of an allowance account and the amount of loss is 
recognised in the Income Statement within administration costs. When a trade receivable is uncollectable, it is written off against the allowance 
account for trade receivables. Subsequent recoveries of amounts previously written off are credited against administration costs in the 
Income Statement.

Trade payables – trade payables are recognised initially at fair value and subsequently measured at amortised cost using the effective 
interest method.

Fair value estimation
The fair value of forward foreign exchange contracts is determined using quoted forward exchange rates at the balance sheet date. The Group 
determines the fair value of its remaining financial instruments through the use of estimated discounted cash flows. The fair value of interest 
rate and cross currency swaps is calculated as the net present value of the estimated future cash flows.

The carrying values less impairment provision of trade receivables and payables are assumed to approximate to their fair values due to their 
short-term nature. The fair value of financial liabilities for disclosure purposes is estimated by discounting the future contractual cash flows 
at the current market interest rate that is available to the Group for similar financial instruments.

Research and development
Expenditure on research is charged against profits for the year in which it is incurred. The Directors do not believe development costs can 
be measured accurately enough to warrant capitalisation.

Dividend distribution
Dividend distribution to the Company’s shareholders is recognised as a liability in the Group’s financial statements in the period in which 
the dividends are approved by the Company’s shareholders, or when paid if earlier.

Foreign currency transactions
Functional currency
Items included in the financial statements of each entity in the Group are measured using the currency that best reflects the economic 
substance of the underlying events and circumstances relevant to that entity (the “functional currency”). The consolidated financial 
statements are presented in Sterling, which is the functional currency of the parent entity.

Transactions and balances
Assets and liabilities expressed in currencies other than functional currency are translated at rates applicable at the year end and trading 
results at average rates for the year. Exchange gains and losses of a trading nature are dealt with in arriving at the operating profit. 

Translation of overseas net assets
Exchange gains and losses arising on the retranslation of overseas net assets and results are taken directly to reserves.

Norcros plc

Annual report and accounts 2012

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Notes to the group accounts
Year ended 31 March 2012
Continued

1. Group accounting policies continued
Share capital
Issued share capital is recorded in the Balance Sheet at nominal value with any premium at that date of issue being credited to the share 
premium account.

Share-based payments
The Group operates a number of equity-settled, share-based compensation plans. The fair value of the employee services received in 
exchange for the grant of options is recognised as an expense. The total amount to be expensed over the vesting period is determined 
by reference to the fair value of the options granted, excluding the impact of any non-market vesting conditions. Non-market vesting 
conditions are included in assumptions about the number of options that are expected to vest. At each balance sheet date, the Company 
revises its estimates of the number of options that are expected to vest. It recognises the impact of the revision to original estimates, if any, 
in the Income Statement, with a corresponding adjustment to equity.

2. Segmental reporting
The Group operates in three main geographical areas: UK, South Africa and the Rest of the World. All inter-segment transactions are made 
on an arm’s length basis. The chief operating decision maker (being the Board) assesses performance and allocates resources based on 
geography as each segment has similar economic characteristics, complementary products, distribution channels and regulatory environments.

Continuing operations — year ended 31 March 2012

Revenue

Underlying operating profit/(loss)
Exceptional operating items

Operating profit/(loss)

Finance costs
Exceptional finance costs
IAS 19 finance income

Profit before taxation
Taxation

Profit from continuing operations

Net debt

Segmental assets
Segmental liabilities
Additions to property, plant and equipment
Depreciation

UK
£m

116.8

12.5
—

12.5

South
Africa
£m

74.0

(0.5)
(0.5)

(1.0)

Rest of
the World
£m

9.5

0.1
0.5

0.6

104.4
(82.2)
2.7
3.9

57.1
(15.0)
2.7
2.3

8.2
(1.4)
—
0.1

Group
£m

200.3

12.1
—

12.1

(3.1)
(1.2)
1.6

9.4
—

9.4

(17.8)

169.7
(98.6)
5.4
6.3

Revenues of £32.9m (2011: £29.6m) are derived from a single customer. These revenues are attributable to the UK segment. 

44

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2. Segmental reporting continued
Continuing operations — year ended 31 March 2011

Revenue

Underlying operating profit/(loss)
Exceptional operating items

Operating profit

Finance costs
Finance income
IAS 19 finance income

Profit before taxation
Taxation

Profit from continuing operations

Net debt

Segmental assets
Segmental liabilities
Additions to property, plant and equipment
Depreciation

3. Operating profit
The following items have been included in arriving at operating profit:

Staff costs (see note 4)
Depreciation of property, plant and equipment (all owned assets)
Depreciation of investment properties
Other operating lease rentals payable:
– plant and machinery
– other
Research and development expenditure
(Profit)/loss on disposal of property, plant and equipment

Auditors’ remuneration
Services provided by the Group’s auditors and network firms:

Fees payable to the Company’s auditors for the audit of the 
Parent Company and consolidated financial statements
Audit of subsidiaries pursuant to legislation
Tax services

UK
£m

114.0

11.6
(3.8)

7.8

South
Africa
£m

72.4

0.2
—

0.2

Rest of
the World
£m

9.7

(0.1)
2.7

2.6

107.6
(75.6)
6.3
3.9

60.7
(15.6)
1.6
2.6

6.8
(4.5)
—
0.1

2012
£m

41.2
6.2
0.1

1.6
3.1
2.2
(0.4)

2012
£m

0.1
0.1
0.1

0.3

Group
£m

196.1

11.7
(1.1)

10.6

(3.4)
0.2
0.1

7.5
(0.8)

6.7

(10.6)

175.1
(95.7)
7.9
6.6

2011
£m

40.1
6.6
—

1.5
3.4
2.3
0.1

2011
£m

0.1
0.1
—

0.2

Norcros plc

Annual report and accounts 2012

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2011
£m

36.0
2.2

1.3
1.0
(0.4)

40.1

2011
Number

847
819

1,666

2011
£m

1.3
0.1

1.4

2011
£m

0.6
—

0.6

2011
£m

1.5
0.1

1.6

2012
Number

827
803

1,630

2012
£m

0.9
0.1

1.0

2012
£m

0.3
0.1

0.4

2012
£m

1.6
0.1

1.7

Notes to the group accounts
Year ended 31 March 2012
Continued

4. Employees

Staff costs:
– wages and salaries
– social security costs 
– pension costs
– defined benefit
– defined contributions
– exceptional pension credit (see note 5)

2012
£m

36.3
2.3

1.5
1.1
—

41.2

Included in wages and salaries are £0.3m (2011: £nil) of redundancy costs classed as exceptional items in the Income Statement.

Average monthly numbers employed:
– UK
– overseas

Directors’ emoluments

Salaries and short-term employee benefits
Post employment benefits

Further information about the Directors’ remuneration may be found in the Remuneration Report on pages 29 to 32.

Highest paid Director

Salaries and short-term employee benefits
Post employment benefits

Key management compensation

Salaries and short-term employee benefits
Post employment benefits

Key management is defined as the Directors of Norcros plc together with selected other senior managers. In 2012 two further senior 
managers were considered to be key management. The inclusion of their costs increased key management compensation by £0.4m 
compared to the previous year.

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5. Exceptional items

Exceptional operating items

Impairment of associate’s carrying value and related costs1
Past service pension credit2
Restructuring costs3
Property provisions4
Profit on disposal of investments5

Exceptional finance costs
Write-off of capitalised costs of raising debt finance6

2012
£m

0.5
—
(0.5)
—
—

—

(1.2)

2011
£m

—
0.4
—
(4.2)
2.7

(1.1)

—

1   In 2009 the carrying value of the Group’s Greek associate was fully impaired together with associated costs including the mark to market value of the related cross currency swap. 

This swap has now matured and other associated costs paid. The cost of settling the cross currency swap was £0.5m lower than initially estimated.

2   The pension credit related to the impact of changes in pensioners’ benefits in the UK defined benefit pension scheme.

3   Restructuring costs related to redundancies, asset write-downs and consultancy costs following the implementation of a programme of restructuring initiatives throughout the Group’s 

business units. 

4   The provision to cover the Group’s onerous property leases was increased by £4.2m last year, of which £2.0m related to the Springwood Drive property and £2.2m to the remaining 

three UK onerous property leases.

5   Profit on disposal of the Group’s 25% investment in R.J. Beaumont & Co Pty Ltd.

6   Following the refinancing of the Group’s banking facilities in September 2011, £1.2m of costs relating to the previous banking arrangement have been written off.

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6. Finance income and costs

Finance costs
Interest payable on bank borrowings
Amortisation of costs of raising debt finance
Movement on fair value of derivatives
Discount on property lease provisions

Total finance costs

Finance income
Movement on fair value of derivative financial instruments

Total finance income

Net finance costs 

2012
£m

1.4
0.7
0.7
0.3

3.1

—

—

3.1

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2011
£m

1.5
1.2
—
0.7

3.4

(0.2)

(0.2)

3.2

Norcros plc

Annual report and accounts 2012

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Notes to the group accounts
Year ended 31 March 2012
Continued

7. Taxation
Taxation comprises:

Current
UK taxation
Deferred
Origination and reversal of temporary differences

Taxation

2012
£m

0.8

(0.8)

—

The tax for the period under review is different from the standard rate of corporation tax in the UK (26% throughout the period). 
The differences are explained below:

Profit before tax
Profit on ordinary activities multiplied by rate of corporation tax in the UK of 26% (2011: 28%)
Effects of:
– over provision in prior years
– income/expenses not chargeable/deductible for tax purposes
– losses not recognised
– recognition of UK losses and capital allowances
– origination and timing differences 

Total tax charge

There is no tax impact relating to components of other comprehensive income.

8. Non-GAAP measures

Profit before taxation 
Adjusted for:
– exceptional operating items 
– amortisation of costs of raising finance
– net movement on fair value of derivative financial instruments
– discount on property lease provisions
– IAS 19 finance income

Underlying profit before taxation

Taxation attributable to underlying profit before taxation

Underlying earnings

2012
£m

9.4
(2.4)

0.3
1.0
(0.9)
1.7
0.3

—

2012
£m

9.4

—
1.9
0.7
0.3
(1.6)

10.7

0.4

11.1

2011
£m

0.8

—

0.8

2011
£m

7.5
(2.1)

—
(0.3)
(0.6)
—
2.2

(0.8)

2011
£m

7.5

1.1
1.2
(0.2)
0.7
(0.1)

10.2

(0.8)

9.4

Underlying profit before taxation is defined as profit before taxation, exceptional items, amortisation of costs of raising finance, movement 
on fair value of derivative financial instruments, discounting of property lease provisions and finance costs relating to pension schemes. 
The Directors believe that underlying profit before taxation and underlying earnings provide shareholders with additional useful information on 
the underlying performance of the Group.

48

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9. Earnings per share
Basic EPS is calculated by dividing the profit attributable to shareholders by the weighted average number of ordinary shares in issue during 
the year, excluding those held in the Norcros Employee Benefit Trust.

For diluted EPS, the weighted average number of ordinary shares in issue is adjusted to assume conversion of all potential dilutive ordinary 
shares. At 31 March 2012 the potential dilutive ordinary shares amounted to 2,383,527 (2011: 116,155) as calculated in accordance with IAS 33.

The calculation of EPS is based on the followings profits and numbers of shares:

Basic and diluted:
– earnings for the year
– underlying earnings for the year (see note 8)

Weighted average number of shares for basic earnings per share
Share options and warrants

Weighted average number of shares for diluted earnings per share

2012
£m

9.4
11.1

2011
£m

6.7
9.4

2012
Number

2011
Number

577,231,925
2,383,527

577,025,912
116,155

579,615,452

577,142,067

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Basic earnings per share 
Diluted earnings per share 
Basic underlying earnings per share
Diluted underlying earnings per share

10. Share-based payments

Approved Performance Share Plan (APSP)
Save As You Earn Scheme (1) (SAYE)
Save As You Earn Scheme (2) (SAYE) 
Save As You Earn Scheme (3) (SAYE) 
Save As You Earn Scheme (4) (SAYE)

2012

1.6p
1.6p
1.9p
1.9p

Price
per share

1 April
2011

Granted

Exercised

Lapsed

31 March
2012

Date from
which
exercisable

0.0p
56.5p

67,975
9.3p 4,102,243
9.4p 1,864,246
10.1p

—
— 7,045,037
—
—
— (2,506,492)
—
— 3,001,492

(67,975)
(112,271) 1,483,480
— (338,879) 1,525,367
— (106,929) 2,894,563

— 7,045,037

30.06.14
— 01.03.11
01.03.12
01.03.14
01.03.15

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2011

1.2p
1.2p
1.6p
1.6p

Expiry
date

N/A
31.08.11
31.08.12
31.08.14
31.08.15

Details of the terms of the APSP and SAYE scheme are disclosed in the Remuneration Report.

In accordance with IFRS 2, the fair value of equity-settled share-based payments to employees is determined at the date of grant and is expensed 
on a straight line basis over the vesting period on the Group’s estimate of shares that will eventually vest. A charge of £0.2m was recognised 
in respect of share options in the period (2011: £0.1m). The Group uses a Black-Scholes pricing model to determine the annual charge 
for its share-based payments. The assumptions used in this model for each share-based payment are as follows: 

Date of grant
Initial exercise price
Revised exercise price after capital raising adjustment
Number of shares granted initially
Revised number of shares after capital raising adjustment
Expected volatility
Expected option life
Risk free rate 
Expected dividend yield

SAYE (2)

SAYE (3)

SAYE (4)

APSP

22.12.08
10.0p
9.3p
4,325,760
4,642,065
69.95%
3 years
4.6%
3%

20.12.10
9.4p
N/A
1,864,296
1,864,296
67.39%
3 years
2.1%
3%

20.12.11
10.1p
N/A
3,001,492
3,001,492
59.53%
3 years
2.0%
3%

01.09.11
0.0p
N/A
7,045,037
7,045,037
65.67%
3 years
2.0%
3%

The share price at 31 March 2012 was 10.0p. The average price during the year was 12.26p. Expected volatility is based on historical volatility 
over either the last three years of the construction and materials sector, or the previous three years’ data for the Company where available.

Norcros plc

Annual report and accounts 2012

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Notes to the group accounts
Year ended 31 March 2012
Continued

11. Goodwill

At beginning of the year
Exchange differences

Goodwill is allocated to the Group’s CGUs. A summary of the goodwill allocation is presented below:

Triton Showers
Tile Africa Group

2012
£m

23.9
(0.5)

23.4

2012
£m

19.1
4.3

23.4

2011
£m

23.8
0.1

23.9

2011
£m

19.1
4.8

23.9

The recoverable amount of a CGU is determined by a value-in-use calculation. These calculations use cash flow projections based on financial 
forecasts approved by management covering a two-year period with a growth rate of 3% applied in future periods. The key assumption for 
the value-in-use calculations are those regarding discount rates, growth rates, future gross margin improvements and cash flows. Discount 
rates of 9.0% in the UK and 11.7% in South Africa have been applied depending on the region in which the CGU operates. The discount rate 
is based upon the risk free rate for Government bonds adjusted for a risk premium to reflect the increased risk of investing in equities and 
investing in the Group’s specific sectors and regions.

The following sensitivity analysis has been performed:

— increase each CGU discount rate by 1%; and

— reduce future growth rate by 30%.

In each of these scenarios the estimated recoverable value comfortably exceeds the carrying value for the CGU and accordingly 
no impairment was identified.

Having assessed the future anticipated cash flows, management believes that any reasonably possible changes in key assumptions would 
not result in an impairment of goodwill.

12. Property, plant and equipment

Land and 
buildings
£m

Plant and
equipment
£m

Cost
At 1 April 2010
Exchange differences
Additions
Disposals

At 31 March 2011
Exchange differences
Additions
Disposals

At 31 March 2012

Accumulated depreciation
At 1 April 2010
Exchange differences
Charge for the year
Disposals

At 31 March 2011
Exchange differences
Charge for the year
Disposals

At 31 March 2012

Net book amount at 31 March 2011

Net book amount at 31 March 2012

Plant and equipment includes motor vehicles, computer equipment and plant and machinery.

35.3
0.5
0.2
(0.2)

35.8
(1.7)
0.5
(0.9)

33.7

9.3
—
1.0
(0.1)

10.2
(0.2)
1.0
(0.1)

10.9

25.6

22.8

73.9
0.8
7.7
(4.9)

77.5
(3.1)
4.9
(0.5)

78.8

52.9
0.3
5.6
(4.8)

54.0
(2.0)
5.2
(0.4)

56.8

23.5

22.0

Total
£m

109.2
1.3
7.9
(5.1)

113.3
(4.8)
5.4
(1.4)

112.5

62.2
0.3
6.6
(4.9)

64.2
(2.2)
6.2
(0.5)

67.7

49.1

44.8

50

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13. Investment properties

Cost
At 31 March 2010, 31 March 2011 and 31 March 2012

Accumulated depreciation
At 1 April 2010
Charge for the year

At 31 March 2011
Charge for the year

At 31 March 2012

Net book amount at 31 March 2011

Net book amount at 31 March 2012

Investment 
property
£m

6.3

0.8
—

0.8
0.1

0.9

5.5

5.4

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Investment properties are held at cost and depreciated over 50 years with the exception of land which is not depreciated. The Directors 
are of the opinion that the fair value of the investment properties is not significantly different to their carrying value.

14. Inventories

Raw materials
Work in progress
Finished goods

2012
£m

9.9
0.7
34.9

45.5

Provisions held against inventories totalled £2.9m (2011: £3.0m).

The cost of inventories recognised as an expense within cost of sales in the Income Statement amounted to £110.9m (2011: £109.9m).

During the year the Group charged £0.3m (2011: £0.2m) of inventory write-downs to the Income Statement within cost of sales.

15. Trade and other receivables

Trade receivables
Less: provision for impairment of trade receivables

Trade receivables – net
Other receivables
Prepayments and accrued income

2012
£m

33.8
(0.3)

33.5
4.3
2.9

40.7

2011
£m

9.2
0.8
32.3

42.3

2011
£m

36.8
(0.4)

36.4
3.1
3.1

42.6

The fair value of trade receivables does not differ from the book value.

Taking into account the Group’s credit insurance, management believes that no further material provision is required in excess of the normal 
provision for impairment of receivables. Trade receivable credit exposure is controlled by credit limits that are set and reviewed by operational 
management on a regular basis.

The carrying amounts of the Group’s trade and other receivables are denominated in the following currencies:

Sterling
South African Rand
Australian Dollar

Movements on the provision for impairment of trade receivables are as follows:

At beginning of year
Provision for receivables impairment
Receivables written off during the year as uncollectible 

At end of year

As at 31 March 2012, trade receivables of £29.6m (2011: £32.1m) were fully performing.

Norcros plc

Annual report and accounts 2012

2012
£m

30.1
9.3
1.3

40.7

2012
£m

0.4
0.2
(0.3)

0.3

2011
£m

34.1
7.4
1.1

42.6

2011
£m

0.7
0.2
(0.5)

0.4

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Notes to the group accounts
Year ended 31 March 2012
Continued

15. Trade and other receivables continued
The creation and release of the provision for impaired receivables has been included in administration costs in the Consolidated Income Statement. 

Amounts charged to this provision are generally written off when there is no expectation of recovering additional cash.

As of 31 March 2012, trade receivables of £0.3m (2011: £0.4m) were impaired and provided for. The individually impaired receivables were 
impaired at 100% of their gross value (2011: 100%). The ageing of these receivables is as follows:

Less than three months
Greater than three months

2012
£m

0.1
0.2

0.3

At 31 March 2012 trade receivables of £3.9m (2011: £4.3m) were past due but not impaired. These relate to a number of independent 
customers for whom there is no recent history of default. The ageing analysis of these receivables is as follows:

Up to one month
One to two months
Two to three months
Greater than three months

2012
£m

2.7
0.5
0.1
0.6

3.9

2011
£m

0.1
0.3

0.4

2011
£m

3.3
0.5
0.2
0.3

4.3

The Group maintains a credit insurance policy which significantly limits its exposure to credit risk. The Group does not hold any collateral 
as security.

The other categories within trade and other receivables do not contain impaired assets.

16. Cash and cash equivalents

Cash at bank and in hand

Cash at bank and in hand includes the following for the purposes of the Consolidated Cash Flow Statement:

Cash and cash equivalents as above
Less: bank overdrafts (note 18)

2012
£m

2.9

2012
£m

2.9
(0.4)

2.5

2011
£m

7.7

2011
£m

7.7
(3.1)

4.6

Credit risk on cash and cash equivalents is limited as the counterparties are banks with strong credit ratings assigned by international credit 
rating agencies.

17. Trade and other payables

Trade payables
Other tax and social security payables
Amounts owed to associates
Other payables
Accruals and deferred income

The fair value of trade payables does not differ from the book value.

2012
£m

30.9
2.1
—
3.5
14.1

50.6

2011
£m

27.1
2.1
0.1
3.6
17.7

50.6

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18. Borrowings

Non-current 
Bank borrowings (secured):
– bank loans
– less: costs of raising finance

Total non-current

Current
Bank borrowings (secured):
– bank overdrafts (note 16)

Total borrowings

The fair value of bank loans equals their carrying amount, as they bear interest at floating rates. 

The repayment terms of borrowings are as follows:

Not later than one year
After more than one year:
– between one and two years
– between two and five years
– costs of raising finance

Total borrowings

2012
£m

21.0
(0.7)

20.3

0.4

20.7

2012
£m

0.4

—
21.0
(0.7)

20.3

20.7

2011
£m

17.0
(1.8)

15.2

3.1

18.3

2011
£m

3.1

17.0
—
(1.8)

15.2

18.3

Capital risk management
The Group has available a £51.0m committed banking facility which expires in October 2015. This provides the Group with a sound financial 
structure for the medium term with £30.0m being available for cash draw down. Under this facility bank borrowings are secured by the 
Group’s UK assets.

Interest rate profile
The effective interest rates at the balance sheet dates were as follows:

Bank loans
Overdraft

2012
%

2.2
2.0

2011
%

3.6
3.5

At 31 March 2012 the bank loans carried interest based on LIBOR plus a margin of 1.5% (2011: 3.0%). Overdrafts carry interest at base rate 
plus a margin of 1.5% (2011: 3.0%). 

Currency profile of net debt
The carrying value of the Group’s net debt is denominated in the following currencies:

Sterling
Euro
South African Rand
Australian Dollar
US Dollar

2012
£m

19.9
0.3
(1.3)
(1.1)
—

17.8

2011
£m

10.3
0.1
(2.7)
3.1
(0.2)

10.6

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Notes to the group accounts
Year ended 31 March 2012
Continued

19. Derivative financial instruments
During the year the Group held financial instruments for two purposes:

— financial instruments relating to the operations, financing and risks of the Group’s operations; and

 — financial instruments relating to the financing and risks of the Group’s bank debt.

The Group’s financial instruments comprise borrowings, cash, trade receivables and payables, cross currency swaps and forward 
exchange contracts.

Derivative financial instruments carried at fair value through the Income Statement
2012
£m
Assets

Cross currency swap 
Forward foreign exchange contracts 

—
—

—

2012
£m
Liabilities

—
(0.4)

(0.4)

2011
£m
Assets

—
0.4

0.4

2011
£m
Liabilities

(1.7)
(0.1)

(1.8)

Forward foreign exchange contracts
The notional principal amounts of outstanding forward foreign exchange contracts at 31 March 2012 were €16.6m and US$24.7m (2011: €12.6m 
and US$17.6m).

The hedged forecast transactions denominated in foreign currency are expected to occur at various dates during the next twelve months. 
Gains and losses recognised on forward exchange contracts to date have been taken to the Income Statement.

Sensitivity analysis
IFRS 7 requires the disclosure of a sensitivity analysis that details the effects on the Group’s profit and loss and equity of reasonably possible 
fluctuations in market rates. To demonstrate these, hypothetical variations of 1% increase or decrease in market interest rates and 5% strengthening 
or weakening in major currencies have been chosen.

(A) 1% increase or decrease on market interest rates for most of the coming year
As the Group has net debt of £18.5m (excluding amortised finance costs) the effect of a 1% change in market interest rates would be 
approximately £0.2m per annum.

(B) 5% strengthening or weakening in major currencies
A number of the Group’s assets are held overseas and as such variations in foreign currencies will affect the carrying value of these assets. 
A 5% strengthening of Sterling across all currencies would lead to a £2.3m devaluation in net assets. Likewise a 5% weakening in Sterling 
would lead to a £2.5m increase in net assets.

The Group’s profits and losses are exposed to both translational and transactional risk of fluctuations in foreign currency risk. The Group 
seeks to hedge the majority of its transactional risk using forward foreign exchange contracts. After taking these hedges into account the 
effect of a 5% strengthening in both Sterling and South African Rand against all other currencies would be an increase in profits of £0.5m. 
Likewise a 5% weakening in both these currencies would lead to a £0.5m reduction in profits.

20. Deferred tax
Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets against current tax liabilities 
and when the deferred income taxes relate to the same fiscal authority.

The main rate of corporation tax was reduced from 28% to 26% from 1 April 2011. A further reduction to 25% from 1 April 2012 was 
substantively enacted on 5 July 2011. 

A further announcement was made in the 2012 Budget on 21 March 2012 that the rate would reduce to 24% with effect from 1 April 2012. This 
rate reduction was substantively enacted on 26 March 2012 and the deferred tax asset at 31 March 2012 has been re-measured accordingly. 

This announcement also included provisions to reduce the main rate of corporation tax by further 1% reductions per annum to 22% by 1 April 2014. 
The changes had not been substantively enacted at the balance sheet date and therefore are not recognised in these financial statements.  

The overall effect of the further reductions from 24% to 22%, if these applied to the deferred tax balances at 31 March 2012, would 
be to reduce the deferred tax asset by £0.5m (being £0.3m expected to be recognised in 2013 and £0.2m in 2014).

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20. Deferred tax continued
Deferred tax is calculated in full on temporary differences under the liability method. The movement on the deferred tax account 
is as shown below:

Deferred tax asset at the beginning of the year
Credited to the Income Statement
Credited/(debited) to Statement of Comprehensive Income

Deferred tax asset at the end of the year

Accelerated capital allowances
Tax losses
Other timing differences
Deferred tax asset relating to pension deficit

The full potential asset/(liability) for deferred tax is as follows:

Accelerated capital allowances
Other timing differences
Net deferred tax asset relating to pension assets/deficits
Tax losses
Advanced corporation tax asset

2012
£m

2.2
0.8
3.4

6.4

2012
£m

0.6
1.1
0.2
4.5

6.4

2012
£m

1.6
1.4
4.3
18.1
5.0

30.4

21. Provisions

At 1 April 2010
Charged/(credited) to the Income Statement
Amortisation of discount
Utilisation 

At 31 March 2011
Charged to the Income Statement
Amortisation of discount
Utilisation 

At 31 March 2012

Warranty
provision
£m

Restructuring
provision
£m

UK property
provision
£m

South Africa 
property
provision
£m

1.1
1.1
—
(1.1)

1.1
1.3
—
(1.1)

1.3

0.4
0.8
—
(0.5)

0.7
0.8
—
(1.2)

0.3

12.6
4.2
0.7
(4.4)

13.1
—
0.3
(9.7)

3.7

1.9
(0.5)
—
(1.0)

0.4
—
—
(0.3)

0.1

2011
£m

2.6
—
(0.4)

2.2

2011
£m

—
—
0.4
1.8

2.2

2011
£m

(1.4)
2.2
1.4
20.8
5.0

28.0

Total
£m

16.0
5.6
0.7
(7.0)

15.3
2.1
0.3
(12.3)

5.4

The warranty provision has been recognised for expected claims on products which remain under warranty. It is expected that this expenditure 
will be incurred within five years of the balance sheet date.

The restructuring provision has been recognised for expected liabilities arising from re-organisations and company disposals. This is expected 
to be utilised within twelve months of the balance sheet date.

The UK and South African property provisions have been recognised for expected liabilities arising from lease shortfalls on surplus Group 
properties and so future expenditure is expected to be spread over several years.

22. Retirement benefit obligations
(a) Pension costs
Norcros Security Plan
The Norcros Security Plan, the principal UK pension scheme of Norcros plc subsidiaries, is funded by a separate trust fund. It is predominantly 
a defined benefit scheme, with a modest element of defined contribution benefits. Norcros plc itself has no employees and so has no liabilities 
in respect of these pension schemes.

South Africa defined benefit schemes
The Group previously operated two separate defined benefit schemes for the benefit of the Group’s South African employees. These were 
the TAL Pension Fund and the Johnson Tiles Pension Fund. Both schemes were closed during the financial year 2007/08 and replaced by 
defined contribution schemes.

Defined contribution pension schemes
Contributions made to these schemes amounted to £1.1m (2011: £1.0m).

Norcros plc

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Notes to the group accounts
Year ended 31 March 2012
Continued

22. Retirement benefit obligations continued
(b) IAS 19, ‘Retirement benefit obligations’
Norcros Security Plan
The valuation used for IAS 19 disclosures has been based on the most recent actuarial valuation at 31 March 2010 and updated by Mercer 
Human Resource Consulting, a firm of qualified actuaries, to take account of the requirements of IAS 19 in order to assess the liabilities of 
the scheme at 31 March 2012. Scheme assets are stated at their market value at 31 March 2012.

South Africa defined benefit schemes
The actuarial valuations of the Group’s South African defined benefit pension schemes, carried out in March 2005, have been updated 
by Alexander Forbes Financial Services to take account of the requirements of IAS 19. The schemes were closed during the financial 
year 2007/08 and replaced with defined contribution schemes. Following the agreement of the allocation of surplus assets, the surplus 
was partially recovered in 2012 with the remaining £0.6m surplus due to be recovered in the forthcoming years.

(i) The principal assumptions used to calculate the scheme liabilities of the Norcros Security Plan under IAS 19 are:

Discount rate
Inflation rate (RPI)
Inflation rate (CPI)
Increase to deferred benefits during deferment (non-GMP liabilities)
Increases to pensions in payment (other than pre-1988 GMP liabilities)
Salary increases 

2012
Projected 
unit

4.95%
3.20%
2.20%
3.20%
3.20%
3.45%

2011
Projected
unit

5.50%
3.40%
2.70%
3.40%
3.40%
3.65%

The mortality assumptions are based on standard mortality tables which allow for future mortality improvements. The assumptions are that 
a member who retires in 2012 at age 65 will on average live for a further 20.4 years (2011: 20.3 years) after retirement if they are male and 
23.2 years (2011: 23.1 years) if they are female.

(ii) The amounts recognised in the Income Statement are as follows:

Included in operating profit:
Current service cost
Past service credits

Included in IAS 19 finance income:
Interest cost
Expected return on plan assets

Total amounts recognised in the Income Statement

(iii) The amounts recognised in the balance sheet are determined as follows:

Equities 
– Norcros Security Plan
Absolute return funds  – Norcros Security Plan
– Norcros Security Plan
Bonds 
– Norcros Security Plan
Cash and gilts 
– other

Total market value of scheme assets
Present value of scheme liabilities

Pension deficit

Comprising:
– Norcros Security Plan
– other

Deficit in schemes

Long-term 
rate of return
expected at 
31 March 
2012
%

7.25%
7.25%
4.95%
3.10%
—

Value at
31 March
2012 
£m

77.1
142.0
99.0
49.5
0.6

368.2
(386.3)

(18.1)

(18.7)
0.6

(18.1)

2012
£m

1.5
—

1.5

19.8
(21.4)

(1.6)

(0.1)

Long-term
rate of return 
expected at
31 March
2011
%

7.69%
7.69%
5.50%
4.19%
—

2011
£m

1.3
(0.4)

0.9

20.1
(20.2)

(0.1)

0.8

Value at
31 March
2011
£m

81.4
135.1
73.1
72.3
1.4

363.3
(368.9)

(5.6)

(7.0)
1.4

(5.6)

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22. Retirement benefit obligations continued
(b) IAS 19, ‘Retirement benefit obligations’ continued
(iv) The movement on scheme deficit in the year is as follows:

Deficit at the beginning of the year
Employer contributions   – normal contributions 

– deficit recovery plan

Pension holiday taken on South African defined contribution scheme
Past service credits
Currency translation adjustments
Current service cost
Interest cost
Expected return on scheme assets
Actuarial (loss)/gain

Deficit at the end of the year

(v) The reconciliation of scheme assets is as follows:

Opening fair value of scheme assets
Employer contributions   – normal contributions 

– deficit recovery plan

Employee contributions
Pension holiday taken on South African defined contribution scheme
Expected return on scheme assets
Benefits paid
Actuarial gain on scheme assets
Plan settlements
Currency translation

Closing fair value of scheme assets

(vi) The reconciliation of scheme liabilities is as follows:

Opening scheme liabilities
Current service cost
Employee contributions
Interest cost
Actuarial loss
Benefits paid
Past service curtailment/credits

Closing fair value of scheme liabilities

(vii) Amounts for the current period and previous four periods are as follows:

Fair value of scheme assets
Present value of defined benefit obligations

(Deficit)/surplus in the scheme
Experience adjustment on scheme assets
Experience loss on scheme liabilities

2012
£m

368.2
(386.3)

(18.1)
3.1
—

2011
£m

363.3
(368.9)

(5.6)
5.0
—

2010
£m

354.8
(362.9)

(8.1)
57.1
(5.9)

(viii) Amounts recognised in the Statement of Comprehensive Income are as follows:

Actuarial (loss)/gain
Deferred tax

Norcros plc

Annual report and accounts 2012

2012
£m

(5.6)
1.2
1.0
(0.6)
—
(0.2)
(1.5)
(19.8)
21.4
(14.0)

(18.1)

2012
£m

363.3
1.2
1.0
0.8
(0.6)
21.4
(21.8)
3.1
—
(0.2)

368.2

2012
£m

(368.9)
(1.5)
(0.8)
(19.8)
(17.1)
21.8
—

(386.3)

2009
£m

300.2
(298.4)

1.8
(79.6)
—

2012
£m

(14.0)
3.4

(10.6)

2011
£m

(8.1)
1.1
1.0
—
0.4
0.1
(1.3)
(20.1)
20.2
1.1

(5.6)

2011
£m

354.8
1.1
1.0
0.7
—
20.2
(19.0)
5.0
(0.6)
0.1

363.3

2011
£m

(362.9)
(1.3)
(0.7)
(20.1)
(3.9)
19.0
1.0

(368.9)

2008
£m

375.8
(365.4)

10.4
(19.1)
—

2011
£m

1.1
(0.4)

0.7

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Notes to the group accounts
Year ended 31 March 2012
Continued

23. Called up share capital

Issued and fully paid
579,832,604 (2011: 577,326,112) ordinary shares of 1p each
Nil (2011: 148,754,684) deferred shares of 9p each

2012
£000

5,798
—

5,798

2011
£000

5,773
13,388

19,161

The Company issued 2,506,492 1p ordinary shares to members of an SAYE scheme whose options became exercisable during the year 
(see note 10). Following the July 2011 AGM the Company repurchased its 148,754,684 9p deferred shares for a nominal value.

Warrant instruments
In 2010 the Company executed a warrant instrument in favour of its principal banks over 5% of its fully diluted ordinary share capital 
excluding any shares issued as part of a capital raising. Following a capital raising in the same year these warrants now represent 8,642,612 
ordinary shares (1.49% of the issued ordinary share capital) at 31 March 2012. The warrants are exercisable at 8.97p per share at any time up 
to July 2017. Under IAS 33, warrants only dilute earnings per share to the extent that their fair value exceeds their cost. As at 31 March 2011 
the fair value of these warrants was below their cost and they were therefore not included in the diluted earnings per share calculation; 
however, at 31 March 2012 these warrants had the effect of increasing the quantity of shares used to calculate diluted earnings per share 
by 681,297 (see note 9).

24. Consolidated cash flow statements
(a) Cash generated from operations

Profit before taxation
Adjustments for:
– exceptional items included in the Income Statement
– cash flows from exceptional costs
– depreciation 
– difference between pension charge and contributions
– (profit)/loss on disposal of property, plant and equipment
– finance costs
– finance income
– other finance income
– share-based payments

Operating cash flows before movement in working capital
Changes in working capital:
– increase in inventories
– decrease/(increase) in trade and other receivables
– increase in trade and other payables

Cash generated from operations

2012
£m

9.4

—
(11.1)
6.3
(0.7)
(0.4)
4.3
—
(1.6)
0.2

6.4

(5.9)
2.1
3.4

6.0

2011
£m

7.5

1.1
(5.9)
6.6
(0.8)
0.1
3.4
(0.2)
(0.1)
0.1

11.8

(4.2)
(4.2)
7.4

10.8

(b) Outflow related to exceptional items
This includes expenditure charged to exceptional provisions relating to onerous lease costs and business rationalisation and restructuring 
including severance and other employee costs.

(c) Analysis of net debt

At 1 April 2010
Cash flow
Other non-cash movements
Exchange movement

At 31 March 2011
Cash flow
Other non-cash movements
Exchange movement

At 31 March 2012

Net 
cash
£m

1.1
3.6
—
(0.1)

4.6
(1.7)
—
(0.4)

2.5

Net
debt
£m

(17.0)
3.0
(1.2)
—

(15.2)
(4.0)
(1.1)
—

(20.3)

Total
£m

(15.9)
6.6
(1.2)
(0.1)

(10.6)
(5.7)
(1.1)
(0.4)

(17.8)

Other non-cash movements relate to an increase in transaction costs of £0.8m (2011: £nil) following the refinancing of bank debt in September 
2011 less amortisation charged for the year of £1.9m (2011: £1.2m).

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25. Dividends
A final dividend in respect of the year ended 31 March 2011 of £1.4m (0.24p per share) was paid in August 2011 and an interim dividend of 
£0.8m (0.14p per share) was paid in January 2012. A final dividend in respect of the year ended 31 March 2012 of £1.6m (0.28p per share) 
is to be proposed at the Annual General Meeting on 26 July 2012. These financial statements do not reflect this final dividend.

26. Capital and other financial commitments
(a) Capital commitments

Contracts placed for future capital expenditure not provided in the financial statements

(b) Operating lease commitments

Total commitments under operating leases:
– not later than one year
– later than one year and not later than five years
– later than five years

Total future sub-lease payments receivable relating to the above operating leases amounted to £1.6m (2011: £3.1m).

The above operating lease commitments are analysed as:

Equipment:
– not later than one year
– later than one year and not later than five years
– later than five years
Land and buildings:
– not later than one year
– later than one year and not later than five years
– later than five years

2012
£m

1.4

2012
£m

6.5
17.6
20.9

45.0

2012
£m

1.3
2.5
0.2

5.2
15.1
20.7

45.0

2011
£m

0.3

2011
£m

8.6
26.9
26.0

61.5

2011
£m

1.0
1.7
0.1

7.6
25.2
25.9

61.5

(c) Operating leases receivable
The Group leases certain of its investment properties to third parties. The total future minimum lease payments receivable are analysed below:

Total commitments under operating leases:
– not later than one year
– later than one year and not later than five years
– later than five years

2012
£m

0.7
3.0
1.4

5.1

2011
£m

0.9
2.9
2.1

5.9

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Annual report and accounts 2012

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Notes to the group accounts
Year ended 31 March 2012
Continued

27. Related party transactions
The following transactions were carried out with related parties:

(a) Purchases of goods and services

Purchases of goods:
– associates
– Prism Cement Limited

2012
£m

—
1.5

1.5

Goods are purchased on normal commercial terms and conditions.

Dividends of £0.7m (2011: £0.2m) were paid to Lifestyle Investments PVT Limited which owns 29.79% of the Company’s issued share 
capital. This company is owned by Prism Cement Limited, a company of which Vijay Aggarwal is a director.

Key management and Directors’ compensation is disclosed in note 4.

(b) Year end balances arising from sales/purchases of goods and services

Payables to related parties (note 17):
– associates
– Prism Cement Limited

2012
£m

—
(0.3)

2011
£m

2.1
0.4

2.5

2011
£m

(0.1)
—

28. Contingent liabilities
The Company’s material UK subsidiaries have entered into a guarantee and debenture which effectively means that all of their assets, property 
or otherwise, and undertakings are charged in favour of the security agent acting on behalf of the lending banks to the Company.

29. Principal subsidiaries 
The principal Group subsidiaries are disclosed below. Transactions between subsidiaries and between the Parent Company and its 
subsidiaries are eliminated on consolidation.

UK
— Norcros Group (Holdings) Limited 

Overseas
— Johnson Tiles (Pty) Limited* (incorporated in Australia)

— Norcros SA (Pty) Limited* trading as Johnson Tiles (Pty) Limited, TAL and TAF (incorporated in South Africa)

*  The Group interest is owned by Group companies other than Norcros plc.

Notes

Unless otherwise stated, all companies are 100% owned and all UK companies are incorporated and operate in Great Britain and are 
registered in England. Overseas companies operate in the countries in which they are incorporated.

Only those subsidiary undertakings whose results principally affect the financial statements of the Group are included above.

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Independent auditors’ report
To the members of Norcros plc

We have audited the Parent Company financial statements of Norcros plc for the year ended 31 March 2012 which comprise the Parent 
Company Balance Sheet and the related notes. The financial reporting framework that has been applied in their preparation is applicable 
law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Respective responsibilities of Directors and auditors
As explained more fully in the Statement of Directors’ Responsibilities set out on page 33, the Directors are responsible for the preparation 
of the Parent Company financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and 
express an opinion on the Parent Company financial statements in accordance with applicable law and International Standards on Auditing 
(UK and Ireland). Those standards require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors. 

This report, including the opinions, has been prepared for and only for the Company’s members as a body in accordance with Chapter 3 
of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for 
any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by 
our prior consent in writing.

Scope of the audit of the financial statements
An audit involves obtaining evidence about the amounts and disclosures in the Parent Company financial statements sufficient to give 
reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an 
assessment of: whether the accounting policies are appropriate to the Parent Company’s circumstances and have been consistently applied 
and adequately disclosed; the reasonableness of significant accounting estimates made by the Directors; and the overall presentation of 
the financial statements. In addition, we read all the financial and non-financial information in the Chairman’s Statement, Business Review, 
Corporate Governance Statement and the Remuneration Report to identify material inconsistencies with the audited financial statements. 
If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report.

Opinion on financial statements 
In our opinion the Parent Company financial statements: 

— give a true and fair view of the state of the Parent Company’s affairs as at 31 March 2012;

— have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and 

— have been prepared in accordance with the requirements of the Companies Act 2006. 

Opinion on other matters prescribed by the Companies Act 2006 
In our opinion: 

— the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006; and 

—  the information given in the Directors’ Report for the financial year for which the Parent Company financial statements are prepared 

is consistent with the Parent Company financial statements. 

Matters on which we are required to report by exception 
We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: 

—  adequate accounting records have not been kept by the Parent Company, or returns adequate for our audit have not been received 

from branches not visited by us; or 

—  the Parent Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with 

the accounting records and returns; or 

—  certain disclosures of Directors’ remuneration specified by law are not made; or 

—  we have not received all the information and explanations we require for our audit. 

Other matter 
We have reported separately on the Group financial statements of Norcros plc for the year ended 31 March 2012.

Martin Heath (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
Manchester
21 June 2012

Norcros plc

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Parent company balance sheet
At 31 March 2012

Fixed assets

Investments

Creditors: amounts falling due within one year

Other

Net current liabilities

Total assets less current liabilities

Creditors: amounts falling due after more than one year

Borrowings – bank and other loans

Net assets

Financed by:

Share capital

Share premium account

Profit and loss account

Total shareholders’ funds

Notes

2012
£m

2011
£m

3

5

4

7

8

8

8

177.3

177.3

(6.5)

(6.5)

170.8

(20.3)

150.5

5.8

0.2

144.5

150.5

(7.2)

(7.2)

170.1

(15.2)

154.9

19.2

86.8

48.9

154.9

The financial statements on pages 62 to 65 were approved on 21 June 2012 and signed on behalf of the Board by:

N. P. Kelsall 
Group Chief Executive   

  M. K. Payne
  Group Finance Director

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Notes to the parent company accounts
Year ended 31 March 2012

1. Statement of accounting polices
Norcros plc prepares its financial statements on the going concern basis under the historical cost basis of accounting with the exception 
of share-based payments which are measured at fair value at the date of grant and in accordance with both applicable Accounting Standards 
in the UK and the Companies Act 2006. A summary of the more important accounting polices which have been applied consistently is set 
out below. 

Accounting reference date
The Company’s year end is stated as 31 March. 

Investments in subsidiaries
Investments held as fixed assets are stated at cost, less any provision for impairment. The Directors believe the carrying value of investments 
is supported by their underlying assets. Dividends received from investments are included within turnover and recognised on receipt of 
the dividend.

Foreign currency transactions
Monetary assets and liabilities expressed in foreign currencies are translated into Sterling at rates applicable at the year end. Exchange gains 
and losses are dealt with in arriving at the operating profit.

Taxation
Deferred taxation has been recognised as a liability or asset if transactions have occurred at the balance sheet date that give rise to an 
obligation to pay more taxation in the future or a right to pay less taxation in the future. An asset is recognised only when the transfer 
of economic benefits is more likely than not to occur. 

Profit and loss account
A separate profit and loss account dealing with the results of the Company has not been presented as permitted by Section 408 of the 
Companies Act 2006.

Cash flow statement
As the Group prepares consolidated financial statements, the Company is exempt from publishing a cash flow statement under FRS 1 
(revised 1996).

Dividend distribution
Dividend distribution to the Company’s shareholders is recognised as a liability in the financial statements in the period in which the 
dividends are approved by the Company’s shareholders or when paid if earlier.

Financial assets and liabilities
Borrowings – the Company measures all borrowings initially at fair value. This is taken to be the fair value of the consideration received. 
Transaction costs (any such costs that are incremental and directly attributable to the issue of the financial instrument) are included in 
the calculation of the effective interest rate and are, in effect, amortised through the Income Statement over the duration of the borrowing.

Borrowings are classified as current liabilities unless the Company has an unconditional right to defer settlement of the liability for at least 
twelve months after the balance sheet date.

Share-based payments
The Company operates a number of equity-settled, share-based compensation plans. The fair value of the employee services received 
in exchange for the grant of options is recognised as an expense. The total amount to be expensed over the vesting period is determined 
by reference to the fair value of the options granted, excluding the impact of any non-market vesting conditions. Non-market vesting conditions 
are included in assumptions about the number of options that are expected to vest. At each balance sheet date, the Company revises its 
estimates of the number of options that are expected to vest. It recognises the impact of the revision to original estimates, if any, in the 
Income Statement, with a corresponding adjustment to equity.

Related parties
Related party disclosures are made in the Group accounts under note 27.

2. Other information
Other than the Directors, who receive no emoluments from the Parent Company, the Company has no employees. Details of the 
Directors’ emoluments can be found in note 4 of the Group accounts.

Auditors’ remuneration of £3,000 (2011: £4,000) is borne by the Company’s subsidiary.

3. Investments

At 1 April 2011 and 31 March 2012

Shares in 
subsidiaries
£m

177.3

The Company owns 100% of the share capital of Norcros Group (Holdings) Limited, a company incorporated in England and Wales. 
The principal activities of the subsidiary are to act as an intermediate holding company and a manufacturer and distributor of showers, 
tiles and adhesives.

Details of the principal operating subsidiaries indirectly owned by the Company are shown in note 29 of the Group accounts.

Norcros plc

Annual report and accounts 2012

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Notes to the parent company accounts
Year ended 31 March 2012
Continued

4. Borrowings

Loans and bank overdrafts – secured
Costs of raising finance

Repayable after more than one year:
– between one and two years
– between two and five years
– costs of raising finance

2012
£m

21.0
(0.7)

20.3

—
21.0
(0.7)

20.3

2011
£m

17.0
(1.8)

15.2

17.0
—
(1.8)

15.2

Loans and bank overdrafts are secured on the Group’s UK assets and principally carry interest based on LIBOR. Bank loans are repayable 
on expiry of the current banking arrangements in October 2015.

5. Creditors – amounts falling due within one year

Amounts owed to Group undertakings
Other creditors

2012
£m

5.9
0.6

6.5

2011
£m

6.3
0.9

7.2

Amounts owed to Group undertakings are unsecured, interest free and repayable on demand.

6. Deferred tax
No deferred tax has been recognised in the financial statements as the Company does not believe that utilisation of these losses is probable 
in the near future.

The full potential asset for deferred taxation is as follows:

Tax losses

7. Called up share capital

Issued and fully paid
579,832,604 (2011: 577,326,112) ordinary shares of 1p each
Nil (2011: 148,754,684) deferred shares of 9p each

2012
£m

6.3

2012
£m

5,798
—

5,798

2011
£m

6.9

2011
£m

5,773
13,388

19,161

The Company issued 2,506,492 1p ordinary shares to members of an SAYE scheme whose options became exercisable during the year 
(see note 10 in the Group accounts). Following the July 2011 AGM the Company repurchased its 148,754,684 9p deferred shares for a 
nominal value.

Warrant instruments
In 2010 the Company executed a warrant instrument in favour of its principal banks over 5% of its fully diluted ordinary share capital 
excluding any shares issued as part of a capital raising. Following a capital raising in the same year these warrants now represent 8,642,612 
ordinary shares (1.49% of the issued ordinary share capital) at 31 March 2012. The warrants are exercisable at 8.97p per share at any time up 
to July 2017.

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8. Reconciliation of movement in shareholders’ funds

At beginning of year
Purchase of own shares
Capital re-organisation
Shares issued in the year
Loss for the year 
Dividends paid

At end of year

Share 
capital
£m

19.2
(13.4)
—
—
—
—

5.8

Capital
redemption
reserve
£m

—
13.4
(13.4)
—
—
—

—

Share
premium
account
£m

86.8
—
(86.8)
0.2
—
—

0.2

Profit
and loss
account
£m

48.9
—
100.2
—
(2.4)
(2.2)

144.5

 Total
£m

154.9
—
—
0.2
(2.4)
(2.2)

150.5

Following the July 2011 AGM the Company repurchased its 148,754,684 9p deferred shares for a nominal value. The value of these shares, 
being £13.4m, was placed in a capital redemption reserve. Immediately following this transaction the Company cancelled its share 
premium account and capital redemption reserve.

9. Dividends
A final dividend in respect of the year ended 31 March 2011 of £1.4m (0.24p per share) was paid in August 2011 and an interim dividend 
of £0.8m (0.14p per share) was paid in January 2012. A final dividend in respect of the year ended 31 March 2012 of £1.6m (0.28p per share) 
is to be proposed at the Annual General Meeting on 26 July 2012. These financial statements do not reflect this final dividend.

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10. Contingent liabilities
The Company has entered into a guarantee and debenture which effectively means that all of its assets, property or otherwise, and 
undertakings are charged in favour of the security agent acting on behalf of the lending banks to the Company.

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11. Financial risk management objectives and policies
A description of the Group’s financial risk management policies are provided in the Directors’ Report on page 23. These objectives and 
policies also apply to the Company.

12. Share-based payments
The grants and related accounting treatment adopted by Norcros plc under FRS 20, ‘Share-based payments’ are identical to those adopted 
by the Group under IFRS 2, ‘Share-based payments’. For details refer to note 10 in the Group accounts.

Norcros plc

Annual report and accounts 2012

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Notice of annual general meeting

Notice is given that the 2012 Annual General Meeting of the Company will be held at 11.00 am on 26 July 2012 at Ladyfield House, Station 
Road, Wilmslow, Cheshire SK9 1BU for the purpose of considering and, if thought fit, passing the resolutions set out below. Resolutions 1 
to 9 (inclusive) below will be proposed as ordinary resolutions and resolutions 10 to 12 (inclusive) below will be proposed as special resolutions. 

1. 

To receive the audited accounts and the auditors’ and Directors’ Reports for the year ended 31 March 2012.

2.  To approve the Board’s Remuneration Report for the financial year ended 31 March 2012.

3.  To declare a final dividend of 0.28p per ordinary share.

4.  To elect Martin Towers as a Director.

5.  To re-elect John Brown as a Director.

6.  To re-elect Nick Kelsall as a Director. 

7. 

To re-appoint PricewaterhouseCoopers LLP as auditors.

8.  To authorise the Directors to determine the auditors’ remuneration.

9. 

 That the Directors be and they are hereby generally and unconditionally authorised pursuant to Section 551 of the Companies Act 2006 
to exercise all powers of the Company to allot shares in the Company and to grant rights to subscribe for or to convert any security 
into such shares (Allotment Rights), but so that:

(a) 

 the maximum amount of shares that may be allotted or made the subject of Allotment Rights under this authority are shares 
with an aggregate nominal value of £3,826,895 of which:

(i)  one half may be allotted or made the subject of Allotment Rights in any circumstances; and

(ii) 

 the other half may be allotted or made the subject of Allotment Rights pursuant to any rights issue (as referred to in the 
Financial Services Authority’s listing rules) or pursuant to any arrangements made for the placing or underwriting or other 
allocation of any shares or other securities included in, but not taken up under, such rights issue;

(b) 

(c) 

(d) 

 this authority shall expire 18 months after the passing of this resolution or, if earlier, on the conclusion of the Company’s 
next Annual General Meeting;

 the Company may make any offer or agreement before such expiry which would or might require shares to be allotted 
or Allotment Rights to be granted after such expiry; and

 all authorities vested in the Directors on the date of the notice of this Meeting to allot shares or to grant Allotment Rights 
that remain unexercised at the commencement of this meeting are revoked.

10. 

 That the Directors are empowered pursuant to Section 570 of the Companies Act 2006 to allot equity securities, as defined in Section 560 
of that Act, pursuant to the authority conferred on them by resolution 9 in the notice of this Meeting or by way of a sale of treasury 
shares as if Section 561 of that Act did not apply to any such allotment, provided that this power is limited to:

(a) 

 the allotment of equity securities in connection with any rights issue or open offer (each as referred to in the Financial Services 
Authority’s listing rules) or any other pre-emptive offer that is open for acceptance for a period determined by the Directors 
to the holders of ordinary shares on the register on any fixed record date in proportion to their holdings of ordinary shares (and, 
if applicable, to the holders of any other class of equity security in accordance with the rights attached to such class), subject in 
each case to such exclusions or other arrangements as the Directors may deem necessary or appropriate in relation to fractions 
of such securities, the use of more than one currency for making payments in respect of such offer, any such shares or other 
securities being represented by depositary receipts, treasury shares, any legal or practical problems in relation to any territory 
or the requirements of any regulatory body or any stock exchange; and

(b) 

 the allotment of equity securities (other than pursuant to paragraph (a) above) with an aggregate nominal value of £289,916, 

 and shall expire when the authority conferred on the Directors by resolution 9 in the notice of this Meeting expires, save that, 
before the expiry of this power, the Company may make any offer or agreement which would or might require equity securities 
to be allotted after such expiry. 

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11. 

 That the Company is generally and unconditionally authorised pursuant to Section 701 of the Companies Act 2006 to make market 
purchases (as defined in Section 693 of that Act) of ordinary shares of 1p each in its capital, provided that:

(a) 

the maximum aggregate number of such shares that may be acquired under this authority is 57,983,260;

(b) 

the minimum price (exclusive of expenses) that may be paid for such a share is its nominal value;

(c) 

(d) 

(e) 

 the maximum price (exclusive of expenses) that may be paid for such a share is the maximum price permitted under the Financial 
Services Authority’s listing rules or, in the case of a tender offer (as referred to in those rules), 5% above the average of the middle 
market quotations for an ordinary share (as derived from the London Stock Exchange’s Daily Official List) for the five business 
days immediately preceding the date on which the terms of the tender offer are announced;

 this authority shall expire 18 months after the passing of this resolution or, if earlier, on the conclusion of the Company’s next 
Annual General Meeting; and

 before such expiry, the Company may enter into a contract to purchase shares that would or might require a purchase 
to be completed after such expiry.

12. 

 That any general meeting of the Company that is not an Annual General Meeting may be convened by not less than 14 clear 
days’ notice. 

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By order of the Board

D. W. Hamilton 
Director and Company Secretary 
21 June 2012 

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Registered office:
Ladyfield House
Station Road
Wilmslow
Cheshire SK9 1BU

Norcros plc

Annual report and accounts 2012

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Notice of annual general meeting
Continued

Notes
1. 

 A member who is entitled to attend and vote at the meeting is entitled to appoint another person, or two or more persons in respect 
of different shares held by him, as his proxy to exercise all or any of his rights to attend and to speak and vote at the meeting.

2. 

3. 

4. 

5. 

6. 

7. 

8. 

 The right of a member of the Company to vote at the meeting will be determined by reference to the register of members. 
A member must be registered on that register as the holder of ordinary shares of 1p each (“ordinary shares”) by 6.00 pm on 
24 July 2012 in order to be entitled to attend and vote at the meeting as a member in respect of those shares. 

 A member wishing to attend and vote at the meeting in person should arrive prior to the time fixed for its commencement. 
A member that is a corporation can only attend and vote at the meeting in person through one or more representatives appointed in 
accordance with Section 323 of the Companies Act 2006, as amended. Any such representative should bring to the meeting written 
evidence of his appointment, such as a certified copy of a Board resolution of, or a letter from, the corporation concerned confirming 
the appointment. Any member wishing to vote at the meeting without attending in person or (in the case of a corporation) through its 
duly appointed representative must appoint a proxy to do so. Forms for the appointment of a proxy that can be used for this purpose 
have been provided to members with this Notice of Annual General Meeting. To be valid, a proxy appointment form must be completed 
in accordance with the instructions that accompany it and then be delivered (together with any power of attorney or other authority 
under which it is signed, or a certified copy of such item) to Capita Registrars, Proxy Department at The Registry, 34 Beckenham Road, 
Beckenham, Kent BR3 4TU so as to be received by 11.00 am on 24 July 2012. Alternatively, a member may appoint a proxy online by 
following the instructions for the electronic appointment of a proxy at www.capitashareportal.com. If you have not previously registered 
to use this facility you will require your investor code which can be located on the enclosed proxy form. In order to be a valid proxy 
appointment, the member’s electronic message confirming the details of the appointment completed in accordance with those 
instructions must be transmitted so as to be received by the same time. Members who hold their shares in uncertificated form may 
also use the CREST voting service to appoint a proxy electronically, as explained below. Appointing a proxy will not prevent a member 
from attending and voting in person at the meeting should he so wish.

 Any person to whom this notice is sent who is currently nominated by a member of the Company to enjoy information rights under 
Section 146 of the Companies Act 2006, as amended, (a “nominated person”) may have a right under an agreement between him and 
that member to be appointed, or to have someone else appointed, as a proxy for the meeting. If a nominated person has no such 
right or does not wish to exercise it, he may have a right under such an agreement to give instructions to the member concerned 
as to the exercise of voting rights. The statement in note 1 above of the rights of a member in relation to the appointment of proxies 
does not apply to a nominated person. Such rights can only be exercised by the member concerned. 

 Voting on all resolutions will be conducted by way of a poll, rather than a show of hands. This is a more transparent method of voting 
as members’ votes are counted according to the number of ordinary shares held. As soon as practicable following the meeting, the 
results of the voting at the meeting and the numbers of proxy votes cast for and against, together with the number of votes actively 
withheld in respect of, each of the resolutions will be announced via a Regulatory Information Service and will also placed on the 
Company’s website: www.norcros.com. 

 As at 19 June 2012 (being the latest practicable date prior to the printing of this document), (i) the Company’s issued share capital 
consisted of 579,832,604 ordinary shares carrying one vote each and (ii) the total voting rights in the Company were 579,832,604. 

 Each member attending the meeting has the right to ask questions relating to the business being dealt with at the meeting which, 
in accordance with Section 319A of the Companies Act 2006, as amended, and subject to some exceptions, the Company must 
cause to be answered. Information relating to the meeting which the Company is required by the Companies Act 2006, as amended, 
to publish on a website in advance of the meeting may be viewed at www.norcros.com. A member may not use any electronic 
address provided by the Company in this document or with any proxy appointment form or in any website for communicating with 
the Company for any purpose in relation to the meeting other than as expressly stated in it.

 It is possible that, pursuant to members’ requests made in accordance with Section 527 of the Companies Act 2006, as amended, 
the Company will be required to publish on a website a statement in accordance with Section 528 of that Act setting out any matter 
that the members concerned propose to raise at the meeting relating to the audit of the Company’s latest audited accounts. The 
Company cannot require the members concerned to pay its expenses in complying with those sections. The Company must forward 
any such statement to its auditors by the time it makes the statement available on the website. The business that may be dealt with at 
the meeting includes any such statement.

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9. 

 CREST members who wish to appoint one or more proxies through the CREST system may do so by using the procedures described in 
the CREST voting service section of the CREST manual. CREST personal members or other CREST sponsored members, and those CREST 
members who have appointed one or more voting service providers, should refer to their CREST sponsor or voting service provider(s), who 
will be able to take the appropriate action on their behalf. In order for a proxy appointment or a proxy instruction made using the CREST 
voting service to be valid, the appropriate CREST message (a “CREST proxy appointment instruction”) must be properly authenticated in 
accordance with the specifications of CREST’s operator, Euroclear UK & Ireland Limited (“Euroclear”) and must contain all the relevant 
information required by the CREST manual. To be valid, the message (regardless of whether it constitutes the appointment of a proxy or 
is an amendment to the instruction given to a previously appointed proxy) must be transmitted so as to be received by Capita Registrars 
(ID RA10), as the Company’s “issuer’s agent”, by 11.00 am on 24 July 2012. After this time, any change of instruction to a proxy appointed 
through the CREST system should be communicated to the appointee through other means. The time of the message’s receipt will be 
taken to be when (as determined by the timestamp applied by the CREST Applications Host) Capita Registrars is first able to retrieve it by 
enquiry through the CREST system in the prescribed manner. Euroclear does not make available special procedures in the CREST system 
for transmitting any particular message. Normal system timings and limitations apply in relation to the input of CREST proxy appointment 
instructions. It is the responsibility of the CREST member concerned to take (or, if the CREST member is a CREST personal member or a 
CREST sponsored member or has appointed any voting service provider(s), to procure that his CREST sponsor or voting service provider(s) 
take(s)) such action as is necessary to ensure that a message is transmitted by means of the CREST system by any particular time. CREST 
members and, where applicable, their CREST sponsors or voting service providers should take into account the provisions of the CREST 
manual concerning timings as well as its section on “Practical limitations of the system”. In certain circumstances, the Company may, 
in accordance with the Uncertificated Securities Regulations 2001 or the CREST manual, treat a CREST proxy appointment instruction 
as invalid. 

10. 

 Please note that the Company takes all reasonable precautions to ensure that no viruses are present in any electronic communication 
which it sends, but the Company does not accept responsibility for any loss or damage arising from the opening or use of any email 
or attachment sent by the Company and the Company recommends that members subject all emails and attachments to virus checking 
procedures prior to opening or use. Any electronic communication received by the Company or Capita Registrars (including the 
lodgement of an electronic proxy form) which is found to contain any virus will not be accepted.

11. 

 Copies of Directors’ service contracts and letters of appointment will be available for inspection at the registered office of the Company 
during normal business hours each business day and at the place of the Annual General Meeting for at least 15 minutes prior to and 
during the meeting.

12. 

 Information regarding this meeting, including information required by Section 311A of the Companies Act 2006, is available 
at www.norcros.com.

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Explanatory notes

The Annual General Meeting of the Company will take place at 11.00 am on 26 July 2012 at Ladyfield House, Station Road, Wilmslow, 
Cheshire SK9 1BU. The Notice convening that meeting, together with the resolutions to be proposed, appears on pages 66 to 67 of this 
document. The Directors recommend all shareholders to vote in favour of all of the resolutions to be proposed, as the Directors intend 
to do so in respect of their own shares, and consider that they are in the best interests of the Company and the shareholders as a whole.

Explanatory notes in relation to the resolutions appear below:

Resolution 1
Report and accounts
For each financial year, the Directors are required to present the audited accounts, the auditors’ report and the Directors’ Report to 
shareholders at a general meeting.

Resolution 2
Approval of the Remuneration Report
The Company is required by law to seek the approval of shareholders of its Annual Report on remuneration policy and practice. This does 
not affect the Directors’ entitlement to remuneration and the result of this resolution is advisory only.

The Remuneration Report for the year ended 31 March 2012 is set out in full on pages 29 to 32 of this document. Any shareholder who 
would like a copy of the Annual Report and Accounts 2012 can obtain one by contacting our registrar on 0871 664 0300. Alternatively, 
the Annual Report and Accounts 2012 can be viewed on our website at www.norcros.com.

Your Directors are satisfied that the Company’s policy and practice in relation to Directors’ remuneration are reasonable and that they 
deserve shareholder support.

Resolution 3
Dividend
The payment of the final dividend requires the approval of shareholders in general meeting. If the meeting approves resolution 3, the final 
dividend of 0.28p per ordinary share will be paid on 31 July 2012 to ordinary shareholders who are on the register of members on 29 June 2012 
in respect of each ordinary share. 

Resolution 4
Election of Martin Towers
It is proposed that Martin Towers be elected as a Director.

Brief biographical details of Martin can be found on page 20. The other Directors unanimously recommend that Martin be elected as a Director. 

Resolution 5
Re-election of John Brown
Under the Company’s Articles of Association, a Director must retire from office (and may offer himself for re-election) at the third Annual General 
Meeting following his appointment or last appointment by members at a general meeting. John Brown (who was last re-appointed at the 2009 
Annual General Meeting) will therefore retire at the 2012 Annual General Meeting and offers himself for re-appointment via resolution 5. 

Brief biographical details of John can be found on page 20. The other Directors unanimously recommend that John be re-elected 
as a Director of the Company and the Board confirms that, following performance evaluation, John’s performance continues 
to be effective and he demonstrates commitment to the role.

Resolution 6
Re-election of Nick Kelsall
Under the Company’s Articles of Association, a Director must retire from office (and may offer himself for re-election) at the third Annual 
General Meeting following his appointment or last appointment by members at a general meeting. Nick Kelsall (who was last re-appointed 
at the 2009 Annual General Meeting) will therefore retire at the 2012 Annual General Meeting and offers himself for re-appointment via 
resolution 6. 

Brief biographical details of Nick can be found on page 20. The other Directors unanimously recommend that Nick be re-elected as a Director 
of the Company and the Chairman confirms that, following performance evaluation, Nick’s performance continues to be effective and he 
demonstrates commitment to the role.

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Resolution 7
Re-appointment of auditors
The Company is required to appoint auditors at each general meeting before which accounts are laid, to hold office until the end of the 
next such meeting. PricewaterhouseCoopers LLP have indicated that they are willing to continue as the Company’s auditors for another 
year. You are asked to re-appoint PricewaterhouseCoopers LLP and, following normal practice, to authorise the Directors to determine 
their remuneration. The Directors recommend their re-appointment.

Resolution 8
Remuneration of auditors
The resolution follows best practice in giving authority to the Directors to determine the remuneration of the Company’s auditors.

Resolution 9
Power to allot shares
Most listed companies renew their directors’ authority to issue shares at each annual general meeting. Such an authority was granted 
at last year’s Annual General Meeting and is due to expire on 27 October 2012 or, if earlier, at the conclusion of the next Annual General 
Meeting of the Company. In accordance with best practice, this resolution seeks to renew the Directors’ authority to allot shares.

Resolution 9, if passed, will renew the Directors’ authority to allot shares in the capital of the Company up to a maximum aggregate nominal 
value of £3,826,895 (representing 382,689,518 ordinary shares). This represents the Association of British Insurers’ (ABI) guideline limit of 
approximately two thirds of the Company’s issued ordinary share capital as at 19 June 2012 (being the latest practicable date prior to the 
publication of this document). Of this amount, ordinary shares to an aggregate nominal value of £1,913,448 (representing 191,344,759 ordinary 
shares which is approximately one third of the Company’s issued ordinary share capital as at 19 June 2012 (being the latest practicable date 
prior to the publication of this document)), can only be allotted pursuant to a rights issue. 

As at 19 June 2012 (being the latest practicable date prior to the publication of this document), the Company did not hold any shares 
in the Company in treasury. The renewed authority will remain in force until 18 months after the passing of this resolution or, if earlier, 
at the conclusion of the next Annual General Meeting in 2013.

The Directors have no present intention of exercising this authority. The purpose of giving the Directors this authority is to maintain 
the Company’s flexibility to take advantage of any appropriate opportunities that may arise. 

Resolution 10
Disapplication of pre-emption rights
The Directors are currently authorised to issue securities of the Company for cash without first offering them to existing shareholders in 
proportion to their existing shareholdings. That authority will expire on 27 October 2012 or, if earlier, at the conclusion of the next Annual 
General Meeting of the Company and, in accordance with best practice, this resolution (which will be proposed as a special resolution) 
seeks to renew the Directors’ authority to disapply pre-emption rights. 

Other than in connection with a rights or other similar issue or scrip dividend (where difficulties arise in offering shares to certain overseas 
shareholders and in relation to fractional entitlements), the authority contained in this resolution will be limited to an aggregate nominal 
value of £289,916, which represents 28,991,630 ordinary shares and is approximately 5% of the Company’s issued ordinary share capital 
as at 19 June 2012 (being the latest practicable date prior to the publication of this document)). The renewed authority will remain in 
force until 18 months after the passing of this resolution or, if earlier, at the conclusion of the next Annual General Meeting in 2013. 

In accordance with the Statement of Principles on disapplying pre-emption rights issued by the Pre-Emption Group (which is supported by 
the Association of British Insurers, the National Association of Pension Funds Limited and the Investment Managers Association), the Board 
confirms its intention that no more than 7.5% of the issued share capital will be issued for cash on a non pre-emptive basis during any 
rolling three year period.

Resolution 11
Authority to purchase own shares
This resolution, which will be proposed as a special resolution, is a resolution which the Company proposes to seek on an annual basis, 
in line with other listed companies in the UK, to give the Company authority to buy back its own ordinary shares in the market as permitted 
by the Companies Act 2006. The authority limits the number of shares that could be purchased to an aggregate maximum of 57,983,260 
ordinary shares which have an aggregate nominal value of £579,833 (representing approximately 10% of the aggregate nominal value 
of the issued ordinary share capital of the Company as at 19 June 2012 (being the latest practicable date prior to the publication of 
this document)) and sets minimum and maximum prices. The renewed authority will remain in force until 18 months after the passing 
of this resolution or, if earlier, at the conclusion of the next Annual General Meeting in 2013.

Norcros plc

Annual report and accounts 2012

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Resolution 11 continued
Authority to purchase own shares continued
The Directors have no present intention of exercising the authority to purchase the Company’s ordinary shares, but will keep the matter 
under review, taking into account other investment opportunities. The authority will be exercised only if the Directors believe that to do 
so would result in an increase in earnings per share and would promote the success of the Company for the benefit of its shareholders 
generally. To the extent that any shares so purchased are held in treasury (see below), earnings per share will be enhanced until such time, 
if any, as such shares are resold or transferred out of treasury.

Any purchases of ordinary shares would be by means of market purchases through the London Stock Exchange. If any shares are purchased, 
they will be either cancelled or held in treasury. Any such decision will be made by the Directors at the time of purchase on the basis of the 
shareholders’ best interests. Shares held in treasury can be cancelled, sold for cash or, in appropriate circumstances, used to meet obligations 
under employee share schemes. Any shares held in treasury would not be eligible to vote nor would any dividend be paid on any such shares. 
If any ordinary shares purchased pursuant to this authority are not held by the Company as treasury shares, then such shares would be 
immediately cancelled, in which event the number of ordinary shares in issue would be reduced.

The Directors believe that it is desirable for the Company to have this choice. Holding the repurchased shares as treasury shares gives the 
Company the ability to re-issue them quickly and cost effectively and provides the Company with additional flexibility in the management 
of its capital base. 

As at 19 June 2012 (being the latest practicable date prior to the publication of this document), there were warrants and options over 
21,591,059 ordinary shares in the capital of the Company, which represent, in aggregate, approximately 3.7% of the Company’s issued 
ordinary share capital. If the authority to purchase the Company’s ordinary shares was exercised in full, these options and warrants would 
represent approximately 4.1% of the Company’s issued ordinary share capital. As at 19 June 2012 (being the latest practicable date prior 
to the publication of this document), the Company did not hold any shares in treasury.

Resolution 12
Notice of general meeting
This special resolution is required in order to preserve the ability of the Company to convene general meetings (other than Annual General 
Meetings) of the Company on not less than 14 clear days’ notice, rather than the 21 days’ notice which would otherwise be required under 
the Companies (Shareholders’ Rights) Regulations 2009 (Regulations). In order to preserve this ability, the Company’s shareholders must 
have approved the calling of such meetings on not less than 14 clear days’ notice. Resolution 12 seeks such approval. 

The shorter notice period would not be used as a matter of routine for general meetings, but only where the flexibility is merited by the 
business of the meeting and is thought to be to the advantage of the shareholders as a whole.

The approval will be effective until the Company’s next Annual General Meeting, when it is intended that a similar resolution will be proposed. 
The Company will also need to meet the requirements for electronic proxy submission under the Regulations before it can call a general 
meeting on such notice. 

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Norcros plc
Ladyfield House 
Station Road 
Wilmslow 
Cheshire SK9 1BU

www.norcros.com

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