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North West Co. Fund

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FY2019 Annual Report · North West Co. Fund
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Financial Highlights

All currency figures in this report are in Canadian dollars, unless otherwise noted

($ in thousands, except per share information)
RESULTS FOR THE YEAR

Sales

Same store sales % increase (1) 

Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) (2) 

Earnings from operations (EBIT)

Net earnings

Net earnings attributable to The North West Company Inc.

Cash flow from operating activities (3)
FINANCIAL POSITION

Total assets

Debt

Total equity
FINANCIAL RATIOS

Debt-to-equity

Return on net assets  (RONA) (2)

Return on average equity (ROE) (2) 

Sales blend:  Food

                       General Merchandise and other

PER SHARE ($) - DILUTED
EBITDA (2)
Net earnings
Cash flow from operating activities

Market price:   January 31

high
low

Year Ended
January 31, 2020

Year Ended
January 31, 2019 (4)

Year Ended
January 31, 2018 (4)

$

$

$

$

2,094,393

1.3%

219,575

130,353

86,273

82,724

161,117

$

$

2,013,486

2.0%

218,022

136,001

90,623

86,739

155,725

$

1,215,536

$

1,149,861

$

410,965

426,970

366,757

411,016

.96:1

13.5%

20.5%

75.2%

24.8%

4.45
1.68
3.26

27.56
33.16
27.18

$

$

.89:1

15.3%

23.2%

74.7%

25.3%

4.44
1.77
3.16

31.17
32.19
26.50

$

1,985,122

1.2%

169,624

113,971

69,691

67,154

141,419

930,948

313,549

382,156

.82:1

16.7%

18.3%

76.7%

23.3%

3.44
1.36
2.87

29.14
33.75
28.45

(1)  All references to same store sales exclude the foreign exchange impact.
(2)  See Non-GAAP Financial Measures section.
(3)  See Consolidated Liquidity and Capital Resources.
(4)  IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures as described in the Accounting Standard Changes Implemented in 

2019.  2017 has not been restated which render certain comparisons to 2018 and 2019 not meaningful. 

  
 
THE NORTH WEST COMPANY INC. 2019

Annual Report 

TABLE OF CONTENTS

Management's Discussion & Analysis

Forward-Looking Statements

President & CEO Message

Chairman's Message

Our Business Today 

Vision, Principles and Strategies

Key Performance Drivers and Capabilities Required to Deliver Results

IFRS 16 - Leases

Consolidated Results and Financial Performance

Canadian Operations Financial Performance

International Operations Financial Performance

Consolidated Liquidity and Capital Resources 

Quarterly Financial Information

Disclosure Controls 

Internal Controls Over Financial Reporting

Subsequent Events

Outlook 

Risk Management 

Corporate Social Responsibility & Sustainable Development

Critical Accounting Estimates 

Accounting Standards Implemented in 2019

Future Accounting Standards

Non-GAAP Financial Measures 

Glossary of  Terms 

Eleven-Year Financial Summary 

Consolidated Financial Statements

Management’s Responsibility for Financial Statements

Independent Auditor’s Report

Consolidated Balance Sheets

Consolidated Statements of Earnings

Consolidated Statements of Comprehensive Income

Consolidated Statements of Changes in Shareholders’ Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

Shareholder Information 

Corporate Governance 

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MANAGEMENT'S DISCUSSION & ANALYSIS 

FORWARD-LOOKING STATEMENTS

Unless  otherwise  stated,  this  Management's  Discussion  &  Analysis 
(“MD&A”) for The North West Company Inc. (“NWC”) or its predecessor 
North  West  Company  Fund  (“NWF”  or “Fund”)  and  its  subsidiaries 
(collectively, “North West Company”, the “Company”, “North West”, or  
“NWC”) is based on, and should be read in conjunction with the 2019 
annual audited consolidated financial statements and accompanying 
financial 
notes.  The  Company's  annual  audited  consolidated 
statements  and  accompanying  notes 
the  year  ended 
January 31, 2020  are  in  Canadian  dollars,  except  where  otherwise 
indicated, and are prepared in accordance with International Financial 
Reporting Standards (“IFRS”). 

for 

The  Board  of  Directors,  on  the  recommendation  of  its  Audit 
Committee, approved the contents of this MD&A on April 27, 2020 and 
the information contained in this MD&A is current to April 27, 2020, 
unless otherwise stated.         

This  MD&A  contains  forward-looking  statements  about  North West 
including  its  business  operations,  strategy  and  expected  financial 
performance  and  condition.  Forward-looking  statements  include 
statements that are predictive in nature, depend upon or refer to future 
events or conditions, or include words such as “expects”, “anticipates”, 
“plans”, “believes”, “estimates”, “intends”, “targets”, “projects”, “forecasts” or 
negative versions thereof and other similar expressions, or future or 
conditional  future  financial  performance  (including  sales,  earnings, 
growth  rates,  capital  expenditures,  dividends,  debt  levels,  financial 
capacity, access to capital and liquidity), ongoing business strategies 
or prospects, the anticipated impact of the COVID-19 pandemic on the 
Company's operations and the Company's related business continuity 
plans, and possible future action by the Company, including the closing 
of the GTSL Transaction which is subject to commercial risks and closing 
conditions that are outside the control of the Company, such as various 
third party consents which may cause the GTSL Transaction to not close 
on the terms and conditions negotiated or at all. 

Forward-looking statements are based on current expectations 
and  projections  about  future  events  and  are  inherently  subject  to, 
among other things, risks, uncertainties  and assumptions about the 
Company, economic factors and the retail industry in general. They are 
not guarantees of future performance, and actual events and results 
could differ materially from those expressed or implied by forward-
looking statements made by the Company due to, but not limited to, 
important  factors  such  as  general  economic,  political  and  market 
factors in North America and internationally including the duration and 
the impact of the COVID-19 pandemic, interest and foreign exchange 
rates,  changes  in  accounting  policies  and  methods  used  to  report 
financial  condition,  including  uncertainties  associated  with  critical 
accounting assumptions and estimates, the effect of applying future 
accounting  changes,  business  competition,  technological  change, 
changes  in  government  regulations  and  legislation,  changes  in  tax 
laws,  unexpected  judicial  or  regulatory  proceedings,  catastrophic 
events, the Company's ability to complete capital projects, strategic 
transactions and integrate acquisitions, the Company's ability to realize 
benefits  from  investments  in  information  technology  ("IT")  and 
systems , including IT system implementations or unanticipated results 
from these initiatives and the Company's success in anticipating and 
managing the foregoing risks. 

The reader is cautioned that the foregoing list of important factors 
is  not  exhaustive.  Other  risks  are  outlined  in  the  Risk  Management 
section  of  this  MD&A,  in  the  Risk  Factors  sections  of  the  Annual 
Information  Form  and  in  our  most  recent  consolidated  financial 
information  circular,  material  change 
statements,  management 
reports  and  news  releases. The reader is  also  cautioned  to consider 
these  and  other  factors  carefully  and  not  place  undue  reliance  on 
forward-looking  statements.  Other  than  as  specifically  required  by 
applicable law, the Company does not intend to update any forward-
looking  statements  whether  as  a  result  of  new  information,  future 
events or otherwise.   

Additional information on the Company, including our Annual 
Information Form, can be found on SEDAR at www.sedar.com or on the 
Company's website at www.northwest.ca.

2THE NORTH WEST COMPANY INC.  2019  
President & CEO Message 

2019  positioned  North West as  an  even  stronger, more  stable, 
essential retailer heading into the COVID -19 situation we now all face. 
Beyond the incredible day-to-day work of our front line roles, the 
areas I want to highlight are talent development, cost streamlining, 
further executing on a decentralized business structure, dealing with 
our  Giant Tiger  stores ("GT")  and  continuing  to  build  North  Star  Air  
("NSA") into a leading airline.

Talent development was foundational last year with time invested 
to clarify and assess what effective management means at North West. 
This  required  frank,  constructive  conversations  on  expectations  for 
roles and of each other in key competencies such as being customer 
driven, enterprising, resilient, community and culturally responsive and 
getting results. 

Our talent development scope covered nearly 500 management 
positions and gave us an excellent picture of our people strengths, next 
level career/succession planning and the need to reinforce or build 
capability within specific roles and company-wide measures.

Cost  streamlining  focused  on  Canadian  administration.  The 
timing  was  early  in  2020  and  will  deliver  $17  million  in  annualized 
savings beginning mid-year. There were several drivers including the 
decentralization  of  direct  customer  activities  back  into  our  store 
banners and regions, the realization of efficiencies from technology 
investments and our Giant Tiger store divestiture. Overriding all of these 
was the imperative to reinvest savings to deliver more value through 
sharper pricing in food categories where we can gain profitable market 
share in 2020 and 2021.      

A new International structure was largely complete in the fall, with 
support  offices  for  Alaska  Commercial  Company  and  Cost-U-Less 
staffed up in Anchorage and Boca Raton respectively. I recognize the 
impact that this has had on our support  office employees and I am 
pleased that many chose to relocate to our new office locations. These 
and other ongoing organization changes are aimed at driving more 
and  bigger  actions  from  within  the  unique  store  and  regional 
opportunities we can now better see and take advantage of. 

Our GT business grew from a single store to nearly $350 million 
in  sales  over 20-years and  contributed  significant free cash  flow  for 
much of this period. Over the past three years however, it was clear 
that we were not able to achieve what GT needed to compete and win 
-  namely  an  individual  store  franchisee  approach,  supported  by  a 
singular focus on urban markets that were very distinct from the core 
customers and smaller communities we were built to serve.  

The agreement we subsequently entered into with Giant Tiger 
Stores Limited ("GTSL") this March, is more than the sale of our GT stores. 
We have retained five  large  volume  stores located  in  northern  hub 
locations. We also entered into reciprocal product supply agreements, 
which protect and enhance the cost scale benefits GT brought to our 
northern  Canada  store  group.  The  net  effect  shifts  our  Canadian 
Operations  from  what  was  an  increasingly  volatile  and  senior 
management time-consuming investment to a relationship with GTSL 
that aligns with each parties’ long-term goals and strengths.

NSA  was  a  challenged  business  last  year.  Like  2019,  revenue 
growth was not an issue. Parts and maintenance costs were a large 
negative variance coupled with much higher usage of expensive third 
party  aircraft.  Underlying  these  two  issues  was  first,  the  lack  of 
maintenance efficiency in our ATR fleet and second, the management 
of our Basler flight operations. As we grow the fleet and our knowledge 
of how to achieve industry standard parts and labour utilization we will 
address  the  ATR  side.  The  performance  of  our  Basler  aircraft  was 
negatively impacted by two accidents which resulted in higher usage 
of expensive third party aircraft. The complete solution to these issues 
may result in a reconfiguration of the fleet and usage of different aircraft 
for certain flight requirements. 

Fortuitously, each one of these key work areas puts us in a solid 
position  to  deal  with  the  unexpected,  wide-ranging  impacts  of 
COVID-19. 

Starting  with  NSA,  our  all-cargo  lift  capacity  is  a  tremendous 
advantage over passenger/cargo combination aircraft during a time 
when passenger revenues have collapsed. NSA’s cargo service flying 
food and other critical goods has continued uninterrupted through 
COVID-19  and  should  continue  to  do  so,  for  the  benefit  of  our 
customers and all northerners.

COVID-19 places an overdue spotlight on the value of our front 
line  positions. We  have  responded  with  higher  compensation  and 
more important, the hiring of hundreds of new key role positions to 
provide relief and business continuity in the event of severe COVID-19 
community incidences. These reactive steps sow the seeds for talent 
ideas and permanent changes to how we recruit, virtually  train and 
reward all of our store people. 

COVID-19  presents  North West with  a  serious  responsibility  to 
prepare for different incidence severity levels. We expect to be ready 
and our revenues will reflect this, offset by added safety and staffing 
costs. In northern Canada, subject to high COVID-19 incidence rates in 
some communities, we expect consumer spending will be relatively 
strong due to government income programs and low private sector 
employment  reliance.  While  our  stores  are  just  as  critical  to  the 
international communities we serve, we expect much more economic 
upheaval in these regions without the same degree of government 
support. 

Beyond our basic, essential role, we are quickly adapting to new 
COVID-19 triggered customer needs. With out-of-town travel curtailed, 
now  is  the  time  to  embrace  local  shopping  behaviours  that  have 
changed  in  our  favour  by  moving  faster  to  lower  prices  and  build 
relationships  that  extend  post  COVID-19.  Now  is  also  the  time  to 
accelerate our work on digital solutions in health and financial services 
delivery  through  our  AMDOCS,  North  West Tele pharmacy  and We 
Financial  platforms, 
in  addition  to  new  business-to-business 
opportunities.

3ANNUAL REPORT     
COVID-19 is a worldwide call to selfless, bold actions. At North 
West,  our  mission  compels  us  to  help  people  live  better,  within 
circumstances where we are depended on each day, to be a trusted, 
reliable retailer and supplier. Now with the stakes even higher and still 
with  many  unknowns,  we  have  the  resources,  people,  skills  and 
financial  capacity  to  deliver,  during  COVID-19  and  within  the  new 
business possibilities that emerge.

This year especially, the recognition of our front line people, and 
indeed  all  Nor’Westers,  cannot  be  adequately  conveyed  through 
words in a report. Nevertheless, on behalf of all shareholders, I express 
my heartfelt thanks and appreciation for the exceptional perseverance, 
courage  and 
inspiring  goodwill  demonstrated  by  North  West 
employees over these exceptional times.         

Edward S. Kennedy
President & CEO
April 27, 2020 

4THE NORTH WEST COMPANY INC.  2019has been constructed in a way which will allow many of those benefits 
to continue to flow while allowing us to free up capital from this banner 
and focus our attention on more profitable and higher potential core 
markets.

As part of that refocus, we restructured our head office operations in 
Canada, which allows us to invest into pricing improvements in key 
categories. Structurally high living costs are endemic to our northern 
communities and a strategic challenge for North West. Coupled with 
enhanced  government  support  to  the  Nutrition  North  Canada 
program, we believe our ability to invest in our communities through 
both lower prices and higher wages will enhance both our competitive 
position and the sustainability of our key store workforce.

Fiscal 2020 promises to be another year of living in interesting times 
for  North  West.  The  COVID-19  crisis  will  continue  to  play  out. 
Undoubtedly, unexpected challenges will arise but, as is the case with 
most  crises  such  as  this,  so  too  will  there  be  unanticipated 
opportunities. At North West, we will work diligently to deal with both 
as effectively as we can.

I want to acknowledge the efforts of all members of the Board this year 
but in particular Bob Kennedy who will be retiring at this year’s annual 
meeting. Bob was, for many years, Chairman of our Human Resources 
and Compensation Committee and was an important contributor to 
all of our deliberations, he will be missed.

And finally, I want to end my remarks where I began - by thanking all 
Nor'Westers for their efforts this year. Amidst all of the challenges, you 
continued  to  deliver  on  our  obligations  to  our  communities  and 
customers in an exemplary fashion!

H. Sanford Riley
Chairman, Board of Directors
April 27, 2020

Chairman's Message 

My  message  this  year to my fellow shareholders of The North West 
Company  is  being  written  in  the  midst  of  the  most  extraordinary 
economic and social conditions I can remember. I am sitting at my 
kitchen table, doing my part to help stop the spread of the COVID-19 
virus, by distancing. Large sections of our economy are in a state of 
suspended animation and there is huge uncertainty  as to what the  
landscape will be like when we all begin to emerge from our homes.

And yet, my colleagues at The North West Company are at work at 
home and in offices in Winnipeg, Anchorage, Boca Raton and Road 
Town, BVI, supporting the critical and exceptional front line effort of 
stores and distribution centres, and at our air and sea lift transportation 
operations  delivering  food  and  other  essential  supplies  to  the 
communities we serve.  All of these jobs are challenging in the best of  
times because of the unique characteristics of the locations we serve 
but, in the midst of a global pandemic, the complexity of our enterprise 
is magnified. We become the epitome of an “essential service” and we 
must deliver, no matter what COVID-19 conditions we face.

At  North  West,  we  have  dealt  with  some  very  significant  natural 
disasters during the last several years such as the fires, which affected 
a number of our communities in northern Manitoba and Ontario and, 
of course, hurricanes which ravaged the Caribbean - so our people are 
battle tested. But this challenge exceeds anything we have seen to date 
in its complexity, its reach, and its risk - and it is stretching our people 
in so many ways.

It  is  therefore  appropriate  that  I  start  my  Chairman’s  remarks  by 
thanking  the  management  team  and  all  Nor'Westers  for  their 
extraordinary efforts during these troubling and difficult times. It is at 
times like these that we all fully appreciate how critical the efforts and 
commitment of our teams are to the success of our company.

The COVID-19 crisis has driven home to your Board, in the starkest way 
imaginable,  the  special  responsibilities  that  our  Company  has  to 
support the communities in which we operate, and their residents. 

Our  most  important  obligation  is  to  ensure  the  continued  timely 
delivery  of  foods  and  other  everyday  merchandise  and  services,  in 
adequate  amounts  and  at  the  best  prices,  we  can  offer. This  is  of 
particular importance for us because we are often the primary supplier. 
It is also our obligation, during a crisis such as the one we currently 
face, to take all the steps we can to protect the health of our teams, 
who are amongst the front line fighters against the pandemic, and the 
health of our customers. Finally, we must be ready to work with our 
communities to find ways to strengthen them as the economic and 
health crises subside. This is what our focus must be for the near future.

As you can see from Edward Kennedy’s report, we were in the midst 
of an exceptionally busy year before the COVID-19 virus struck and, 
without diminishing the importance of any of the items that Edward 
discussed, I want to emphasize the importance of two matters in his 
report;

First was our decision to sell most of our Giant Tiger  stores in western 
Canada, which we operated under a master franchise agreement, to 
the franchisor, Giant Tiger Stores Limited. As Edward’s report set out, 
while sales at GT were significant, the actual bottom line contribution 
of the stores was well below our expectations. However, our ability to 
leverage the scale of GT’s sales into better procurement and pricing for 
our entire business was an important consideration. The transaction 

5ANNUAL REPORTManagement's 
Discussion &
Analysis

 OUR BUSINESS TODAY

The  North  West  Company  is  a  leading  retailer  to  rural  and  remote 
communities in the following regions: northern Canada, rural Alaska, 
the South Pacific and the Caribbean. Our stores offer a broad range of 
products and services with an emphasis on food. Our value offer is to 
be the best local shopping choice for everyday household and lifestyle 
needs.

North West's core strengths include: our ability to adapt to varied 
community  preferences and  priorities;  our  on-the-ground  presence 
with hard-to-replicate operating skills, customer insights and facilities; 
our  logistics  capability  in  moving  product  to  our  markets;  and,  our 
ability to apply these strengths within complementary businesses.

North West has a rich enterprising legacy as one of the longest 
continuing retail enterprises in the world. The Company traces its roots 
back to 1668 and many of our stores in northern Canada have been in 
operation  for  over  200  years.  In  2017,  the  Alaskan  retail  subsidiary, 
Alaska Commercial Company, celebrated its 150th anniversary.  

Our stores in Alaska and northern Canada serve communities with 
populations ranging from 300 to 9,000. A typical store is 6,500 square 
feet  in  size  and  offers  food, family  apparel, housewares, appliances, 
outdoor products and services such as fuel, post offices, pharmacies, 
income tax return preparation, quick-service prepared food, prepaid 
card products, ATMs, cheque cashing and proprietary credit programs.
Growth at North West is driven by market share capture within 
existing locations and from applying our expertise and infrastructure 
to new product categories, markets and complementary businesses. 
The  latter  includes  vertical  investments  in  shipping  and  air  cargo, 
wholesaling to independent stores, and retailing through mid-sized 
warehouse and supermarket format stores serving  the South Pacific 
islands and the Caribbean. 

A key strength and ongoing strategy of North West is our ability 
to  seize  unique  community-by-community  selling  opportunities 
better than our competition. Flexible store models, store management 
store-level  merchandise  ordering, 
selection  and  education, 
community  relations  and  enterprising 
incentive  plans  are  all 
ingredients of our approach to sustain a leading market position. Our 
enterprising culture, our execution skills in general, and our logistics 
and selling skills specifically, are also essential components to meeting 
customer needs within each market we serve.

North  West  delivers  its  products  and  services  through  the 

following retail, wholesale and complimentary businesses:

Canadian Operations

•

•

•

•

•

•
•

•

•

•

•

•

117 Northern  stores, offering a combination of food, financial 
services and general merchandise to remote northern Canadian 
communities;
5 NorthMart stores, targeted at larger northern markets with an 
emphasis on an expanded selection of fresh foods, apparel and 
health products and services;
24  Quickstop  convenience  stores,  offering  extended  hours, 
ready-to-eat foods, fuel and related services in northern Canadian 
markets; 
46  Giant  Tiger  ("GT")  junior  discount  stores,  offering  family 
fashion, household products and food to urban neighbourhoods 
and  larger  rural  centers  in  western  Canada  (see  Subsequent 
Events section on page 22); 
1  Valu  Lots  discount  center  and  direct-to-customer  food 
distribution outlet for remote communities in Canada; 
1 Solo Market store, targeted at less remote, rural markets; 
2  Pharmacy  and  Convenience  stores,  stand-alone  northern 
pharmacy and convenience store;
1 NWC Motorsports dealership offering sales, service, parts and 
accessories for Ski-doo, Honda, Can-am and other premier brands;
1  NWC  Fur  Marketing  outlet,  trading  in  furs  and  offering 
Indigenous  handicrafts  and  authentic  Canadian  heritage 
products; 
Crescent Multi Foods ("CMF"), a distributor of produce and 
fresh meats to independent grocery stores in Saskatchewan, 
Manitoba and northwestern Ontario; 
North West Telepharmacy Solutions, the leading provider of 
contract  tele-pharmacist  services  to  rural  hospitals  and  health 
centres across Canada; and
Transport Nanuk Inc. and North Star Air Ltd. ("NSA"), 
water and  air-based  transportation  businesses,  respectively, 
serving northern Canada. 

International Operations

• 

• 
• 

• 

• 

27  Alaska  Commercial  Company  ("AC")  stores,  similar  to 
Northern  and  NorthMart,  offering  a  combination  of  food  and 
general  merchandise  to  communities  across  remote  and  rural 
regions of Alaska;
4 Quickstop convenience stores within rural Alaska; 
Pacific  Alaska  Wholesale  ("PAW"),  a  leading  distributor  to 
independent grocery stores, commercial accounts and individual 
households in rural Alaska; 
12  Cost-U-Less  ("CUL")  mid-size  warehouse  stores,  offering 
discount  food  and  general  merchandise  products  to  island 
communities in the South Pacific and the Caribbean; and
7  Riteway  Food  Markets,  1  Cash  and  Carry  store  and  a 
significant  wholesale  operation  (collectively  "RTW")  in  the 
British Virgin Islands. 

6THE NORTH WEST COMPANY INC.  2019VISION

At North West our mission is to be a trusted provider of goods and 
services within harder-to-access, developing communities.  Our vision 
is to help our customers live better by doing our job well, with their 
interests as our first priority. This starts with our customers' ability and 
desire to shop locally with us for the widest possible range of products 
and services  that meet their everyday  needs. We respond by being 
more innovative, reliable, convenient, welcoming and adaptable, at the 
lowest local price, within what are typically higher cost environments. 
For our associates, we want to be a preferred, fulfilling place to work. 
For our investors, we want to deliver risk-adjusted, top-quartile  total 
returns over the long term.

PRINCIPLES

The  way  we  work  at  North  West  is  shaped  by  six  core  principles: 
Customer  Driven,    Enterprising,    Passion,    Accountability,    Trust,  and 
Personal Balance. 

Customer Driven refers to looking through the eyes of our customers 
while recognizing our presence as a supportive community citizen.
Enterprising  is  our  spirit  of  innovation,  improvement  and  growth, 
reflected in our unrelenting focus on new and better products, services 
and processes. 
Passion refers to how we value our work, our privileged community 
presence and the opportunity to find solutions that make a difference 
in our customers' lives.
Accountability is our management approach to getting work done 
through effective roles, tasks and resources.
Trust  at  North  West  means  doing  what  you  say  you  will  do,  with 
fairness, integrity and respect.
Personal Balance is our commitment to sustaining ourselves and our 
organization, so that we work effectively and sustainably in our roles 
and for our customers and communities.

STRATEGIES 

The strategies at North West are aligned with a total return approach 
to  investment  performance.  We  aim  to  deliver  top-quartile  returns 
through  an  equal  emphasis  on  growth  and  dividend  yield  with 
opportunities considered in terms of their growth potential and ability 
to sustain an attractive cash return within a lower business risk profile.
The  Company develops  strategies  in  multi-year  cycles  and  are 
reviewed and adjusted at the senior management and board levels. 
The Company's overriding goal is on building a strong store network, 
offering essential products and services that help our customers to live 
better  and  our  business  to  grow within  a  wide  range  of  economic 
conditions through the following priorities: 

• 

• 

• 

ensuring the way we work is "Pure Retail", with top store teams, 
lean processes and customer driven store-centric support from 
the rest of our organization; 
investing cost savings to lower prices in product categories with 
the most market share upside;
building a superior logistics capability with a focus on optimizing 
our air cargo capability to provide faster more reliable and lower 
cost  service  to our  stores and  customers in  remote markets  in 
Canada; 

• 

• 

• 

roll-out  of  next  generation 

completing  the 
information 
technology for our stores and support offices that help optimize 
the unique elements of our remote retailing business; 
structuring our business so that more authority is closer to the 
different banners, regions, communities and customers we serve; 
and
identifying  complimentary  growth opportunities  that  leverage 
our core remote market capabilities and expertise.

Our key initiatives together with the results for 2019 are as follows:  

Initiative #1
Pure Retail/Top Store Teams
"Pure Retail" refers to top store teams, lean processes, and customer-
driven, store centric support throughout our organization. The goal is 
to optimize store sales and net performance by creating more ability 
and freeing more time to get sales at store level. 

Result
Top Store Teams work continued to make improvements compared to 
2018 and while retention improved, annual targets were not achieved.   
A store Training Center opened in Winnipeg, Manitoba in March  2019, 
and graduated 129 store key role trainees by year-end.

Initiative #2
Investing in Top Markets and Top Categories
This initiative prioritizes our largest and highest potential categories 
and store locations. 

Result
Two  convenience  stores  and  a  Motorsports  store  were  opened  in 
northern Canada. Two Top Market store replacements and remodels 
were completed as planned for a total of 25 projects completed under 
this initiative. Overall, Top Markets have delivered above average sales 
growth. Top Market investments are expected to continue to roll-out 
at a pace of 2-4 stores per year over 2020-2022. 

Top Categories sales, which include convenience and fresh food, 
big-ticket, and health products and services, were up 5.0% compared 
to last year, achieving sales and margin targets overall. Convenience 
food was the largest dollar growth contributor with an increase of 3.1% 
followed by fresh food at 7.0%, health products which were up 15.9% 
and  big-ticket motorized and home furnishings sales which increased 
6.2%.

Initiative #3
Building a Superior Logistics Capability
Recognizing the unique importance  of logistics to our business, we 
continue to invest in building a superior capability in this area, with a 
focus on optimizing our air cargo to provide faster, more reliable and 
lower cost transportation service to our stores and customers in remote 
markets.

Result
North Star Air operating margin performance was $4.5 million below 
target mainly due to higher charter cargo aircraft usage resulting from 
Basler  and  ATR downtime, higher  parts  expense  and  an  increase in 
insurance costs primarily related to Basler insurance claims. 

7ANNUAL REPORTKEY PERFORMANCE DRIVERS AND
CAPABILITIES REQUIRED TO DELIVER RESULTS 

The financial capability to sustain the competitiveness of our core 
strengths and to pursue growth:  Our investment priorities center 
on our store management and front line people, lower costs to drive 
lower prices, next level technology and superior logistics.

The ability to be a leading community store in every market we 
serve:  We want to connect with the customers and communities we 
serve in a highly valued way. It starts with being able to tailor our store 
formats,  product/service  mix,  community  support  and  store 
compensation, while still realizing the efficiencies of our size or the size 
of our alliance partners. Investing in relationships, embracing a broad 
range  of  products,  services  and  store  sizes,  flexible  technology 
platforms and “best practice” work processes, are required to achieve 
this goal.

Our  ability  to  build  and  maintain  supportive  community 
relations:  To preserve  our  community  access  we must  be  trusted, 
open,  respectful,  adaptable  and  socially  helpful.  Store  leases  and 
business  licenses  are  often  subject  to  community  approval  and 
depend  on  our  track  record  in  these  areas  and  the  perceived 
community and customer value of our retail store compared to other 
options. 

Our ability to develop highly capable store level employees and 
work practices:  Pure Retail store work must drive sales and efficiently 
enable our store-level personnel to manage the other key  facets of 
their  store.  This  enables  our  full  potential  to  realize  local  selling 
opportunities, meet our customer service commitments and build and 
maintain positive community relationships. It recognizes that our store 
roles  must  be  great  jobs  to  offset  other  conditions  that  create 
challenges in attracting and retaining the best people. Related to this 
is  our  on-going  ability  to  hire  within-community  and  assist  local 
associates to reach their full potential. 

Our ability to deliver merchandise and information through our 
store  network:    The  integration  and  build-out  of  our  air  cargo 
capability  in  northern  Canada  enables  us  to  deliver  and  receive 
products  faster, cheaper  and  more reliably compared to third-party 
providers.  Similar advantages are possible through our investment in 
information technology.

Initiative #4
Next  Generation  Merchandise  and  Store  Systems  ("Project 
Enterprise")
Project Enterprise is focused on implementing higher capability point-
of-sale  ("POS"),  merchandise  management  ("MMS"),  which  includes 
pricing,  promotions,  category  management  and  vendor  revenue 
management,  and  workforce  management  ("WFM")  systems.  This 
initiative is expected to deliver improvements in pricing and margins, 
inventory  and  store  staff  productivity,  aligned  with  the  Company's 
"Top" strategies.

Result
The new POS was installed in all CUL stores and 28 northern stores. The 
POS roll-out was expected to be completed in all AC stores during the 
first quarter of 2020 however COVID-19 travel restrictions will now delay 
the completion to the fourth quarter. Full roll out in northern Canada 
is now expected to be in 2021 due to the previously noted COVID-19 
impact.  The  category  management  component  of  MMS  was 
implemented  in  2019  and  the  remaining  supplier  management 
component is expected to be completed in the third quarter of 2020. 
The implementation of MMS in International Operations was planned 
for  2020  but  is  now  deferred  until  2021  due  to  COVID-19  related 
business priorities.

Initiative #5
Support Office Structure and Administrative Cost Reduction 
This initiative is focused on reducing administrative costs and locating 
our International Operations support offices closer to the  distinct store 
banners we operate. 

International  store  operations  support  office 

Result
in  Bellevue, 
The 
Washington was closed and relocated to Anchorage, Alaska and Boca 
Raton, Florida serving our AC and CUL banners respectively.  In the first 
quarter of 2020, the Company began to reduce administration costs 
in  Canada  by  approximately  $17  million  on  an  annualized  basis 
effective  as  of  the  end  of  the  second  quarter  of  2020.  Further 
information on  the  administrative cost  reduction  is  provided in  the 
Subsequent Events section on page 22. 

Initiative #6
Giant Tiger Store Performance Improvement
This initiative is focused on delivering better performance  from our 
Giant  Tiger  stores  through  improved  merchandise  assortments, 
pricing, and operating standards while ensuring that these locations 
have a path to delivering their full potential value.

Result
Giant  Tiger  did  not  achieve  financial  targets  for  the  year  due  to 
continuing  competitive  food  margin  pressures  and  inconsistent 
operating  standards  within  our  corporate  store  model.    In  the  first 
quarter of 2020, an agreement was reached to sell 34 GT stores to Giant 
Tiger Stores Limited ("GTSL"), retain five stores, close six locations and 
convert one location to a clearance centre.

8THE NORTH WEST COMPANY INC.  2019IFRS 16 - LEASES 

Consolidated Results  

The  Company  implemented  IFRS  16  -  Leases  with  a  date  of  initial 
application of February 1, 2019 using the full retrospective approach 
and restated its results for the year ended January 31, 2019 including 
its consolidated balance sheets as at January 31, 2019 and February 1, 
2018. The adoption of IFRS 16 has had a material impact on the financial 
statements and certain financial statement amounts in 2017 and  prior 
are not comparable to 2018 and 2019.

Prior to the adoption of IFRS 16 - Leases, substantially all leases 
were classified as operating leases and lease payments were recorded 
in selling, operating and administrative expenses in the consolidated 
statements of earnings.

Under IFRS 16, the Company recognizes right-of-use assets and 
lease  liabilities  for  its  leases  of  land,  buildings  and  equipment. The 
nature and timing of leasing expenses have changed as operating lease 
expenses  were  replaced  by  an  amortization  charge  for  right-of-use 
assets and interest expense on lease liabilities. IFRS 16 also changed 
the  presentation  of  cash  flows  relating  to  leases  in  the  Company’s 
consolidated statements of cash flows, but did not cause a difference 
in the amount of cash transferred between the lease parties. 

Unless  otherwise  noted,  2017  and  prior  years  have  not  been 
restated for IFRS 16 and therefore certain amounts including but not 
limited to, selling, operating and administrative expenses ("Expenses"), 
EBIT, EBITDA(2), interest expense, income taxes, net earnings, total assets, 
total liabilities and any financial ratios derived from these items are not 
comparable to 2018 and 2019.  

Further information on the adoption of IFRS 16 - Leases is provided 
in Accounting Standards Implemented in 2019 and in Note 3 to the 
consolidated financial statements.

2019 Highlights
• 

Sales increased to $2.094 billion, our 20th consecutive year of top 
line growth.
Same store sales(1) increased 1.3% driven by food sales gains. 
EBITDA(2) increased 0.7%.
Two Quickstop convenience stores, two Giant Tiger stores, one 
Motorsports  store  and  a  pharmacy  were  opened  in  Canadian 
Operations. 
A store Training Center was opened in Winnipeg, Manitoba.
A CUL store was re-opened in St. Thomas, USVI on November 1, 
2019 after being destroyed by hurricane Irma in September 2017. 
Stores were acquired in Barrow and Bethel, Alaska.

• 
• 
• 

• 
• 

• 

FINANCIAL PERFORMANCE

Some  of  the  key  performance  indicators  used  by  management  to 
assess results are summarized in the following table:

Key Performance Indicators and Selected Annual Information

($ in thousands,
 except per share)

Sales

2019

2018(4)

2017(4)

$ 2,094,393

$ 2,013,486

$ 1,985,122

Same store sales % increase(1)

1.3%

2.0%

1.2%

EBITDA(2) 

EBIT

Net earnings

Net earnings attributable to

shareholders of the
Company

Net earnings per share -

diluted

Cash flow from operating 

activities(3)

Cash dividends per share

$ 219,575

$ 130,353

$

$

$

86,273

82,724

1.68

$ 161,117

$

1.32

$

$

$

$

$

$

$

218,022

136,001

90,623

86,739

1.77

155,725

1.28

$

$

$

$

$

$

$

169,624

113,971

69,691

67,154

1.36

141,419

1.28

Total assets(5) 

$ 1,215,536

$ 1,149,861

$ 1,047,069

Total long-term liabilities(5)

$ 594,482

$

541,907

$

481,813

Return on net assets(2)

Return on average equity(2)

13.5%

20.5%

15.3%

23.2%

16.7%

18.3%

(1) All references to same store sales exclude the foreign exchange impact.
(2) See Non-GAAP Financial Measures section.
(3) See Consolidated Liquidity and Capital Resources.
(4)  IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 

as described in the Accounting Standard Changes Implemented in 2019.

(5) 2017 total assets and total long-term liabilities have been restated for adoption of 

IFRS 16 - Leases.

Consolidated Sales  Sales for the year ended January 31, 2020 (“2019”) 
increased 4.0% to $2.094 billion compared to $2.013 billion for the year 
ended  January  31, 2019  (“2018”),  and  were  up  5.5%  compared    to 
$1.985 billion for the year ended January 31, 2018 (“2017”).  The increase 
in sales compared to 2018 was driven by same store sales gains and 
the  impact  of  new  stores. The  impact  of  foreign  exchange  on  the 
translation of International Operations sales was also a factor. Excluding 
the foreign exchange impact, sales increased 3.2% from 2018 and were 
up 4.7% from 2017. The increase in sales compared to 2017 is due to 
the factors previously noted and a full year of NSA operations which 
was acquired in June 2017. On a same store basis, sales increased 1.3%
compared to increases of 2.0% in 2018 and 1.2% in 2017 as shown in 
the following table. 

9ANNUAL REPORTSame Store Sales

(% change)

Food

General merchandise (GM)

Total food & GM sales

2019

1.9 %

(1.1)%

1.3 %

2018

1.7%

3.2%

2.0%

2017

1.3%

0.7%

1.2%

Food sales increased 4.6% from 2018, and were up 3.6% excluding 
the foreign exchange impact. Same store food sales increased 1.9% 
over last year with quarterly same store sales increases of 2.5% in the 
first  quarter,  2.3%  in  the  second  quarter  and  1.5%  in  the  last  two 
quarters. Canadian food sales increased 2.1% and International food 
sales increased 6.1% excluding the foreign exchange impact. 

General merchandise sales increased 1.9% compared to 2018 and 
were up 1.5% excluding the foreign exchange impact as lower same 
store sales were more than offset by the impact of new stores. Same 
store general merchandise sales decreased 1.1% for the year with an 
increase of 4.1% in the first quarter followed by decreases of 2.0%, 4.3% 
and 1.7% in the last three quarters. Canadian general merchandise sales 
increased 1.3% led by same store sales growth in northern markets and 
the  impact  of  new  stores  in  rural  and  urban  markets.  International 
general  merchandise  sales  increased  2.4%  excluding  the  foreign 
exchange impact led by sales gains and new stores. 

Other sales, which include airline revenue, financial services, fuel 
and pharmacy, increased 2.6% compared to 2018 mainly due to sales 
growth in pharmacy and financial services. Other sales increased 22.9% 
compared to 2017 substantially due to the NSA acquisition and higher 
pharmacy sales.

Sales Blend  The table below shows the consolidated sales blend over 
the past three years: 

Food

General merchandise
and other

2019

75.2%

24.8%

2018

74.7%

25.3%

2017

76.7%

23.3%

Canadian Operations accounted for 60.7% of total sales (61.9% in 2018 
and 60.4% in 2017) while International Operations contributed 39.3% 
(38.1% in 2018 and 39.6% in 2017). 

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

(2) See Non-GAAP Financial Measures section.

Gross Profit  Gross profit increased 3.7% to $664.4 million compared 
to $640.5 million last year driven by sales growth. The gross profit rate 
decreased to 31.7% compared to 31.8% last year largely due to product 
sales blend changes mainly related to a higher blend of Cost-U-Less 
sales which carry a lower gross profit rate consistent with a discount 
warehouse format.   

Selling, Operating and Administrative Expenses  Selling, operating 
and administrative expenses (“Expenses”) of $534.0 million increased 
5.8% compared to last year and were up 44 basis points as a percentage 
of sales. This increase in Expenses is largely due to the impact of foreign 
exchange on the translation of International Operations expenses, new 
stores,  the  $4.8  million  in  support  office  restructuring  costs  in 
International Operations and higher amortization and insurance costs 
of $7.2 million and $4.8 million respectively. The impact of $18.2 million 
in  insurance  gains  this  year compared to $20.1  million  in  insurance 
gains last year was also a factor. These factors were partially offset by a 
$7.7  million  decrease  in  share-based  compensation  costs.  Further 
information on share-based compensation costs is provided in Note 
14 and Note 18 to the consolidated financial statements.

interest, 

Earnings  from  Operations  (EBIT)  and  EBITDA(2)   Earnings  from 
operations  or  earnings  before  interest  and  income  taxes  ("EBIT”) 
decreased 4.2% to $130.4 million compared to $136.0 million last year 
due to the gross profit and expense factors previously noted. Earnings 
before 
income  taxes,  depreciation  and  amortization 
("EBITDA(2)")  increased  0.7%  to  $219.6  million  compared  to  $218.0 
million last year. Adjusted EBITDA(2), which excludes the impact of the 
insurance-related  gains  and  share-based  compensation,  decreased 
$4.2 million or 2.0% compared to last year, as earnings gains in northern 
Canada and Alaska markets and improved earnings in NSA were more 
than offset by the Expense factors previously noted and poor GT store 
performance.  Further  information  on  GT  stores  is  provided  in  the 
Subsequent Events section. Excluding the GT results and impact of the 
International  support  office  restructuring  costs,  adjusted  EBITDA(2) 
increased  $10.1  million  or  5.1%  due  to  earnings  gains  in  northern 
Canada and Alaska together with improved earnings in NSA.

Interest Expense  Interest  expense  increased  6.7%  to $20.9  million 
compared to $19.6 million last year. The increase in interest expense is 
due to higher average debt levels.  Average debt levels increased 13.6% 
compared  to  last  year  mainly  due  to  an  increase  in  capital  asset 
investments. The average cost of borrowing was 3.6% compared to 
3.7% last year. Further information on interest expense is provided in 
Note 19 to the consolidated financial statements.   

Income Tax Expense  The provision for income taxes decreased 10.1% 
to $23.1 million compared to $25.7 million last year and the effective 
tax  rate  for  the  year  was  21.1%  compared  to  22.1%  last  year. The 
decrease in income tax expense is primarily due to lower earnings and 
changes in earnings of the Company's subsidiaries across various tax 
jurisdictions. Further information on income tax expense, the effective 
tax rate and deferred tax assets and liabilities is provided in Note 10 to 
the consolidated financial statements. 

10THE NORTH WEST COMPANY INC.  2019Consolidated  working  capital  for  the  past  three  years 

is 

summarized in the following table: 

($ in thousands)

Current assets

Current liabilities

Working capital

2019

2018(1)

2017(1)

$ 399,593

$ 376,297

$ 334,980

$ (194,084)

$ (196,938)

$ (192,914)

$ 205,509

$ 179,359

$ 142,066

(1)   IFRS 16 - Leases was applied retrospectively with restatement of certain 2018 and 2017 
figures as described in the Accounting Standard Changes Implemented in 2019. 

Working capital increased $26.2 million or 14.6% to $205.5 million 
compared to 2018 and increased $63.4 million or 44.7% compared to 
2017. Current assets increased $23.3 million or 6.2% compared to last 
year and were up $64.6 million or 19.3% compared to 2017. The increase 
in current assets compared to 2018 is primarily due to higher  accounts 
receivable largely related to insurance claims and higher inventories 
mainly  related to the impact of new stores. An increase in income tax 
receivable primarily related to accelerated tax depreciation on certain 
capital investments in Canada and the U.S. was also a factor. Current 
liabilities decreased $2.9 million or 1.4% compared to last year but were 
up $1.2 million or 0.6% compared to 2017 as changes in trade accounts 
payable were largely offset by changes in the current portion of lease 
liabilities.  The  impact  of  foreign  exchange  on  the  translation  of 
International  Operations  working  capital  was  also  a  factor.  Further 
information  on  working  capital  for  the  Canadian  Operations  and 
International Operations is on page 13 and page 15 respectively.

Return on net assets employed, which includes right-of-use assets 
as  a  result  of  the  adoption  of  IFRS  16  -  Leases,  decreased  to  13.5%
compared to 15.3% in 2018 due to the 4.2% decrease in EBIT and an 
increase in net assets employed. Additional information on net assets 
employed for the Canadian Operations and International Operations 
is  on  page  13  and  page  15  respectively. The  adoption  of  IFRS  16  - 
Leases  had  a  significant  negative  impact  on  return  on  net  assets 
employed primarily due to the inclusion of $127.9 million in right-of-
use  assets.  Prior  to  IFRS  16  -  Leases,  return  on  net  assets  employed 
averaged 18.3% from 2014 to 2018 and averaged 18.7% over the ten 
years from 2009 to 2018.  

Return on average equity decreased to 20.5% compared to 23.2%
in 2018 due to a 4.8% decrease in net earnings and higher average 
equity  compared  to  last  year. Further  information  on  shareholders' 
equity  is  provided  in  the  consolidated  statements  of  changes  in 
shareholders' equity in the consolidated financial statements.  

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

(2) See Non-GAAP Financial Measures section.

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

(2) See Non-GAAP Financial Measures section.
(3) Net earnings attributable to shareholders of the Company.

Net  Earnings  Consolidated  net  earnings  decreased  4.8%  to 
$86.3 million  compared  to  $90.6  million  last  year.  Net  earnings 
attributable  to  shareholders  of  the  Company  were  $82.7  million 
compared to $86.7 million last year and diluted earnings per share were 
$1.68 per share compared to $1.77 per share last year due to the factors 
previously  noted.  Excluding  the  impact  of  the  insurance  gain  and 
share-based compensation expense, adjusted net earnings2 decreased 
$8.9 million or 10.6% largely due to higher expenses and poor GT store 
performance. Additional information on the financial performance of 
Canadian  Operations  and  International  Operations  is  included  on 
page  12  and  page  14  respectively.  In  2019,  the  average  exchange 
rate  used  to  translate  International  Operations  sales  and  expenses 
was 1.3246 compared to 1.3041 last year and 1.2930 in 2017.

The Canadian dollar's depreciation versus the U.S. dollar compared to 
2018 had the following net impact on the 2019 results:

Sales.........................................................................increase of $12.7 million or 1.6%
Earnings from operations...............................................increase of $0.8 million
Net earnings............................................................................increase of $0.7 million
Diluted earnings per share.......................................increase of $0.01 per share

Total Assets    Consolidated  total  assets  for  the  past  three  years  is 
summarized in the following table: 

($ in thousands)

2019

2018(1)

2017(1)

Total assets

$ 1,215,536

$

1,149,861

$

1,047,069

(1)  IFRS 16 - Leases was applied retrospectively with restatement of certain 2018 and 2017 

figures as described in the Accounting Standard Changes Implemented in 2019.

Consolidated assets increased $65.7 million or 5.7% compared to 
2018  and  were  up  $168.5  million  or  16.1%  compared  to  2017. The 
increase  in  consolidated  assets  compared  to  last  year  and  2017  is 
primarily due to an increase in property and equipment and an increase 
in current assets. Property and equipment increased $40.1 million or 
7.8% compared to 2018 and was up $85.1 million or 18.1% compared 
to  2017  mainly  due  to  investments  in  new  stores,  major  store 
renovations, equipment replacements and staff housing renovations 
as part of our Top Markets initiative. The reconstruction of a CUL store 
in St. Thomas, USVI that was destroyed by hurricane Irma  in 2017 and 
the acquisition of stores in Barrow and Bethel, Alaska were also factors. 
Information on the increase in current assets is provided in the working 
capital table below. The impact of foreign exchange was also a factor, 
particularly compared to 2017, as the year-end exchange rate used to 
increased  to  1.3224 
translate 
compared to 1.3137 last year and 1.2301 in 2017.  

International  Operations  assets 

11ANNUAL REPORTTotal Long-Term Liabilities  Consolidated total long-term liabilities 
for the past three years is summarized in the following table: 

($ in thousands)

2019

2018(1)

2017(1)

Total long-term liabilities

$ 594,482

$

541,907

$

481,813

(1)   IFRS 16 - Leases was applied retrospectively with restatement of certain 2018 and 2017 

figures as described in the Accounting Standard Changes Implemented in 2019.

Consolidated long-term liabilities increased $52.6 million or 9.7% 
to  $594.5  million  compared to  2018  and  were up  $112.7  million  or 
23.4% from 2017. The increase in long-term liabilities compared to 2018 
and 2017 is largely due to an increase in long-term debt related to 
investments  in  property  and  equipment  and  the  impact  of  foreign 
exchange  rates  on  the  translation  of  U.S.  denominated  debt.  An 
increase in lease liabilities, particularly compared to 2017, and higher 
defined  benefit  pension  plan  obligations  were  also  factors.  Further 
information on long-term debt is included in the Sources of Liquidity 
and Capital Structure sections  on page 17 and page 18 respectively 
and in Note 12 to the consolidated financial statements. Additional 
information  on  lease  liabilities  and  defined  benefit  pension  plan 
obligations  is  provided  in  Note  8  and  Note  13  respectively  to  the 
consolidated financial statements. 

General merchandise sales increased 1.3% from 2018 and were 
up 6.8% compared to 2017 led by same store sales growth in northern 
Canada and the impact of new stores. Same store sales decreased 1.3%
compared to a 2.7% increase in 2018 as sales gains in northern Canada 
were more than offset by lower seasonal general merchandise sales in 
GT stores. On a quarterly basis, same store general merchandise sales 
increased 3.7% in the first quarter with decreases of 3.1% in the second 
and third quarter and a decrease of 2.0% in the fourth quarter.

Other sales increased 2.9% from 2018 mainly due to sales gains in 
increased  25.0%

pharmacy  and  financial  services.  Other  sales 
compared to 2017 primarily due to the acquisition of NSA.

Sales Blend   The table below shows the sales blend for the Canadian 
Operations over the past three years: 

Food

General merchandise and other

2019

66.3%

33.7%

2018

66.3%

33.7%

2017

68.5%

31.5%

Same Store Sales  Canadian Operations same store sales for the past 
three years are shown in the following table. Over this period, same 
store sales gains in northern Canada stores each year were substantially 
offset by lower sales in GT stores due to the factors previously noted. 

Canadian Operations

FINANCIAL PERFORMANCE

Same Store Sales

(% change)

Food

Canadian Operations results for the year are summarized by the key 
performance indicators used by management as follows:

General merchandise (GM)

Total food & GM sales

2019

0.7 %

(1.3)%

0.3 %

2018

0.4%

2.7%

0.9%

2017

0.8%

1.2%

0.9%

Key Performance Indicators

($ in thousands)

Sales

2019

2018

2017

$ 1,271,552

$ 1,246,133

$ 1,199,473

Same store sales % increase

0.3%

0.9%

0.9%

EBITDA (1)(2)

EBIT (1)

$

$

140,359

$ 130,399

$ 112,393

77,376

$

72,822

$

72,597

Return on net assets (1)(2)

12.3%

12.6%

17.2%

(1)  IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

(2) See Non-GAAP Financial Measures section.

Sales   Canadian Operations sales increased $25.4 million or 2.0% to 
$1.272 billion compared to $1.246 billion in 2018 and were up $72.1 
million or 6.0% compared to 2017 driven by same store sales gains in 
northern  Canada stores and the impact of new stores. These factors 
were  partially  offset  by  lower  sales  in  GT  stores.  Same  store  sales 
increased 0.3% which is down from 0.9% in 2018 and 2017. Food sales 
accounted for 66.3% of total Canadian Operations sales consistent with 
last year. The balance was made up of general merchandise and other 
sales at 33.7% (33.7% in 2018). Other sales consist primarily of airline 
revenue, financial services revenue, fuel and pharmacy. 

Food  sales  increased  by  2.1%  from  2018  and  were  up  2.5% 
compared to 2017 led by sales gains in northern Canada stores. Same 
store  food sales increased 0.7% compared to 0.4% in 2018 as sales gains 
in northern Canada stores were largely offset by lower GT same store 
sales related to discount food competition. On a quarterly basis, same 
store food sales increased 0.8% and 0.4% in the first and second quarters 
respectively, were flat in the third quarter and increased 1.6% in the 
fourth quarter. 

Gross Profit   Gross profit dollars increased by 2.7% driven by sales 
growth and a modest increase in the gross profit rate. The increase in 
gross profit rate was mainly due to changes in product sales blend and 
margin rate improvements in fuel and NSA partially offset by higher 
inventory shrinkage and markdowns in general merchandise.  

Selling, Operating and Administrative Expenses  Selling, operating 
and  administrative expenses  (“Expenses”) increased 2.0%  from 2018
but were down 2 basis points as a percentage of sales. The increase in 
Expenses is mainly due to higher amortization and insurance and the 
impact of new stores. The increase in amortization expense is largely 
related to capital investments in Top Markets and NSA. The increase in 
insurance expense is due to fire and aviation related insurance claims 
combined  with  unfavourable  global  insurance  market  conditions. 
These factors were partially offset by insurance-related gains and lower 
share-based compensation costs. Further information on property and 
equipment and share-based compensation costs is provided in Note 
7 and Note 14 respectively to the consolidated financial statements. 

Earnings from Operations (EBIT) Earnings from operations increased 
$4.6 million or 6.3% to $77.4 million compared to $72.8 million in 2018
due to the sales and Expense factors previously noted. Earnings from 
operations as a percentage of sales was 6.1% compared to 5.8% last 
year. EBITDA(2)  from  Canadian  Operations  increased  $10.0  million  or 
7.6%  to  $140.4  million  and  was  11.0%  as  a  percentage  of  sales 
compared to 10.5% in 2018. Adjusted EBITDA(2), which excludes the 
impact of insurance gains and share-based compensation, decreased 
0.6% as earnings gains in northern Canada and NSA were more than 
offset by lower earnings  in GT stores compared to last year. Further 
information on GT stores is provided in the Subsequent Events section.

12THE NORTH WEST COMPANY INC.  2019Accounts receivable increased $10.3 million or 14.1% compared 
to last year and were up $16.8 million or 25.1% compared to 2017 mainly 
due  to  higher  customer  and  insurance  claim-related  accounts 
receivable. Average accounts receivable increased $5.6 million or 8.2% 
compared to 2018 and were up $7.9 million or 11.9% compared to 
2017. The  increase  in  average  accounts  receivable  is  due  in  part  to 
insurance claim-related receivables and higher  motorized and home 
furnishings sales.  

Other assets increased $5.6 million or 5.2% compared to last year 
and were up $15.9 million or 16.5% compared to 2017. This increase is 
primarily due to higher intangible assets related to new point-of-sale, 
merchandise  management  and  workforce  management  system 
software  as  part  of  Project Enterprise,  and  an  increase in  intangible 
assets and goodwill related to pharmacy acquisitions in 2018 and 2019. 
An increase in prepaid expenses primarily related to insurance and an 
increase in income tax receivable largely due to legislation providing 
for the acceleration of tax deductions on qualifying capital investments 
were also factors. These factors were partially offset by a decrease in 
deferred tax assets mainly due to the previously noted acceleration of 
tax  depreciation  on  capital  investments.  Further  information  on 
deferred tax assets is provided in Note 10 to the consolidated financial 
statements.

Liabilities  decreased  $0.9  million  or  0.5%  from  2018  and  were 
down $10.2 million or 5.7% compared to 2017. The decrease compared 
to 2017 is primarily due to lower accounts payable related to the timing 
of payments and a decrease in accrued share-based compensation. 
These factors were partially offset by an increase in defined benefit plan 
obligation  mainly  due  to  changes  in  the  discount  rate.  Further 
information  on  share-based  compensation  and  the  defined  benefit 
plan obligation is provided in Note 14 and Note 13 respectively to the 
consolidated financial statements.

Return on Net Assets (RONA(2))   The return on net assets employed 
for Canadian Operations decreased to 12.3% from 12.6% in 2018 as a 
6.3% increase in EBIT was more than offset by a $48.8 million or 8.4% 
increase in average net assets compared to last year due to the factors 
previously noted.  

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

(2) See Non-GAAP Financial Measures section.

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

(2) See Non-GAAP Financial Measures section.

Net Assets Employed  Net assets employed increased 4.6% to $615.3 
million  compared  to  $588.2  million  last  year  and  were  up  18.0% 
compared to $521.5 million in 2017 as summarized in the following 
table:

($ in millions at the end of the fiscal year)

2019

2018

2017

Property and equipment

$

367.2

$

358.0

$

332.3

Right-of-use assets(1)

Inventories

Accounts receivable

Other assets(1)

Liabilities(1)

73.4

148.0

83.6

112.4

74.5

145.8

73.3

106.8

67.0

138.4

66.8

96.5

(169.3)

(170.2)

(179.5)

Net assets employed

$

615.3

$

588.2

$

521.5

(1)  IFRS 16 - Leases was applied retrospectively with restatement of certain 2018 and 2017 

figures as described in the Accounting Standard Changes Implemented in 2019.

Capital expenditures for the year included investments in major 
store  renovations,  equipment  replacements  and  staff  housing 
renovations  as  part  of  our  Top  Markets  initiative  and  ongoing 
reconstruction of a warehouse in Iqaluit, Nunavut that was destroyed 
by fire in late 2018. The opening of two Quickstop convenience stores, 
two  Giant Tiger  stores, a  new  Motorsports  store  and  repair  shop  in 
Iqaluit and the acquisition of a pharmacy in Rankin Inlet, Nunavut were 
also factors. 

Inventory increased $2.2 million compared to 2018 and was up
$9.6 million compared to 2017 primarily due to new stores. A higher 
investment in inventory in stores serviced by sealift and winter road to 
take advantage of lower transportation costs was also a factor.  Average 
inventory levels in 2019 increased $6.4 million or 4.4% compared to 
2018 and were up $15.4 million or 11.3% compared to 2017. Inventory 
turnover was down slightly to 5.6 times compared to 5.8 times last year 
and 6.0 times in 2017.

13ANNUAL REPORTInternational Operations 

(Stated in U.S. dollars)

FINANCIAL PERFORMANCE

International Operations results for the year are summarized by the key 
performance indicators used by management as follows:

Key Performance Indicators

($ in thousands)

Sales

2019

2018

2017

$

621,200

$ 588,422

$ 607,618

Same store sales % increase

3.5%

4.2%

1.8%

EBITDA(1)(2)

EBIT(1)

$

$

59,808

39,995

$

$

67,192

48,447

$ 44,262

$ 31,999

Return on net assets (1)(2)

15.5%

20.2%

15.8%

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

(2) See Non-GAAP Financial Measures section.

in  Caribbean  markets  and  commercial 

Sales  International sales increased 5.6% to $621.2 million compared 
to $588.4 million in 2018, and were up $13.6 million or 2.2% compared 
to 2017. The increase in sales is partially due to same store sales gains 
that were positively impacted by tourism and hurricane reconstruction 
fishing  and 
activity 
infrastructure projects in Alaska stores. The re-opening of a CUL store 
in  St. Thomas, USVI  on  November 1,  2019  after  being  destroyed by 
hurricane Irma in September 2017 and the return to full operations of 
our CUL store in St. Maarten in the third quarter of 2018 after repairing 
all of the damage from hurricane Irma were also factors contributing 
to the sales gains. These factors were partially offset by the closure of 
a small CUL store in Sonora, California on March 31, 2019. Same store 
sales increased 3.5% compared to 4.2% in 2018 and 1.8% in 2017. Food 
sales accounted for 88.9% (88.5% in 2018) of total sales with the balance 
comprised of general merchandise and other sales at 11.1% (11.5% in 
2018).  Other  sales  consist  primarily  of  fuel  and  financial  services 
revenue. 

Food sales increased 6.1% from 2018 and  were up 2.1% compared 
to 2017. Same store food sales were up 4.0% on top of a 4.0% increase 
in 2018 with all banners contributing to the sales increase. Quarterly 
same store food sales increases were 5.2%, 5.5%, 4.0% and 1.3% in the 
fourth quarter. 

General merchandise sales increased 2.4% from 2018 and were 
up 5.0% from 2017. On a same store basis, general merchandise sales 
were down 0.7% compared to an increase of 5.6% in 2018 as sales gains 
in  AC  stores  were  more  than  offset  by  lower  sales  in  CUL  stores. 
Quarterly same store general merchandise sales increased 6.2% and 
2.8% in the first and second quarter respectively, and decreased 8.5% 
and 0.4% in the third and fourth quarter. The Permanent Fund Dividend 
("PFD") paid to qualifying Alaska residents was $1,606 consistent with 
2018 but up $506 compared to $1,100 in 2017. The 8.5% decrease in 
same store sales in the third quarter was substantially due to a delay 
in the issuance of PFD cheques until late October. Same store sales 
gains in AC stores in the fourth quarter were more than offset by lower 
sales in CUL stores. 

Other  sales,  which  consist  primarily  of  fuel  sales  and  financial 
services revenue, were down 3.8% from 2018 and 10.1% from 2017 due 
to lower fuel sales. 

Sales  Blend  The  table  below  shows  the  sales  blend  for  the 
International Operations over the past three years: 

Food

General merchandise and other

2019

88.9%

11.1%

2018

88.5%

11.5%

2017

89.1%

10.9%

Same Store Sales   International Operations same store sales for the 
past three years are shown in the following table.  General merchandise 
same store sales are impacted by consumer spending on big-ticket 
durable goods that are largely influenced by special payments, such 
as the PFD and regional Native corporation dividends, which can result 
in greater sales volatility. 

Same Store Sales

(% change)

Food

General merchandise (GM)

Total food & GM sales

2019

4.0 %

(0.7)%

3.5 %

2018

4.0%

5.6%

4.2%

2017

2.3 %

(1.4)%

1.8 %

Gross Profit  Gross profit dollars increased 3.9% as higher sales more 
than offset a decrease in the gross profit rate. The decrease in the gross 
profit rate is mainly related to a higher blend of Cost-U-Less sales which 
carry a lower gross profit rate consistent with a discount warehouse 
format.  An  increase  in  promotional  activities  in  certain  Caribbean 
markets was also a factor. 

Selling, Operating and Administrative Expenses  Selling, operating 
and administrative expenses (“Expenses”) increased 12.3% compared 
to  last  year  and  were  up  134  basis  points  as  a  percentage  of  sales 
substantially  due  to  the  impact  of  a  decrease  in  hurricane-related 
insurance  gains  compared  to  the  prior  year  and  support  office 
restructuring  costs. The  impact  of  new  stores and  higher  insurance 
costs  were  also  factors. These  factors  were  partially  offset  by  lower 
share-based compensation costs. 

In  2019,  the  finalization  of  hurricane-related  insurance  claims 
resulted in an $8.0 million insurance-related gain compared to a $13.1 
million insurance gain last year. These insurance-related gains are due 
to the difference between the replacement cost of the assets destroyed 
and their book value, and the recovery of business interruption losses. 
The restructuring and relocation of the Company's support office in 
Bellevue, Washington to Anchorage, Alaska and Boca Raton, Florida to 
relocate executives and store support teams closer to the markets they 
serve resulted in $3.6 million in one-time costs. Excluding the impact 
of the insurance gains and support office restructuring costs, Expenses
increased 4.8% compared to last year largely due to new stores and 
higher insurance costs. 

Earnings  from  Operations  (EBIT) 
  Earnings  from  operations 
decreased $8.5 million or 17.4% to $40.0 million compared to 2018 due 
to the impact of the hurricane-related insurance gains, support office 
restructuring costs and the other factors previously noted. EBITDA(2)
decreased  $7.4 million  or  11.0%  to  $59.8 million  and  was  9.6%  as  a 
percentage of sales compared to 11.4% in 2018. Excluding the impact 
of  the  insurance  gains,  share-based  compensation  expense  and 
support office restructuring costs, adjusted EBITDA(2) increased 0.6%. 

14THE NORTH WEST COMPANY INC.  2019Return on Net Assets (RONA(2))  The return on net assets employed 
for International Operations decreased to 15.5% compared to 20.2% in 
2018 due to a 17.4% decrease in EBIT and an $18.7 million increase in 
average net assets due to the factors previously noted.

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

(2) See Non-GAAP Financial Measures section.

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

(2) See Non-GAAP Financial Measures section.

Net Assets Employed   International Operations net assets employed 
of $273.5 million increased $22.5 million or 9.0% compared to last year 
and  were  up  $36.1 million  or  15.2%  to  2017  as  summarized  in  the 
following table:

($ in millions at the end of the fiscal year)

2019

2018(1)

2017(1)

Property and equipment

$ 142.0

$ 119.5

$ 111.9

Right-of-use assets(1)

Inventories

Accounts receivable

Other assets(1)

Liabilities(1)

41.2

75.6

16.1

48.7

40.6

68.9

13.0

56.6

39.6

68.0

11.3

50.2

(50.1)

(47.6)

(43.6)

Net assets employed

$ 273.5

$ 251.0

$ 237.4

(1)  IFRS 16 - Leases was applied retrospectively with restatement of certain 2018 and 2017 

figures as described in the Accounting Standard Changes Implemented in 2019.

The  increase  in  property  and  equipment  is  mainly  due  to  the  
reconstruction of the CUL store in St. Thomas, USVI that was completely 
destroyed by hurricane Irma in 2017, the acquisition of stores in Barrow 
and Bethel, Alaska  and capital investments to facilities in the Caribbean 
to increase their resiliency to a category 5 hurricane level. Top Markets 
investments  in  fixtures  and  equipment  and  the  relocation  of  the 
support  office from Bellevue, Washington to Anchorage, Alaska  and 
Boca Raton, Florida were also factors. 

Inventories increased $6.7 million or 9.7% compared to last year 
and were up $7.6 million or 11.2% from 2017.  Average inventory levels 
in 2019 were up 6.6% compared to 2018 and were up 5.3% compared 
to 2017 mainly due to new stores. Inventory turnover was 6.0 times 
compared to 6.1 times in 2018 and 2017.  

Other  assets decreased $7.9 million or 14.0% compared to last 
year and were down $1.5 million compared to 2017 primarily due to 
lower cash balances and a decrease in deferred tax assets substantially 
due  to  legislation  that  provides  for  accelerated  tax  deductions  on 
qualifying capital investments. 

Liabilities increased $2.5 million or 5.3% compared to 2018 and 
were up $6.5 million or 14.9% compared to 2017 substantially due to 
higher trade accounts payable related to the timing of payments. 

15ANNUAL REPORTConsolidated Liquidity 
and Capital Resources 

The following table summarizes the major components of cash flow:

($ in thousands)

2019

2018(1)

2017(1)

Cash provided by (used in):

Operating activities before 
    change in non-cash working
    capital and other

Change in non-cash working
    capital

(28,670)

Change in other non-cash items

(7,234)

Operating activities

Investing activities

Financing activities

Effect of foreign exchange

161,117

(104,272)

(67,236)

130

$197,021

$ 177,833

$ 134,222

(20,824)

(1,284)

155,725

(80,793)

(62,357)

713

2,271

4,926

141,419

(165,861)

19,928

(569)

Net change in cash

$ (10,261)

$

13,288

$

(5,083)

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

Cash from Operating Activities  Cash flow from operating activities 
increased $5.4 million or 3.5% to $161.1 million compared to 2018 due 
to a $19.2 million increase in cash earnings to $197.0 million partially 
offset by the change in non-cash working capital and other non-cash 
items. The $19.2 million increase in cash flow from operating activities 
before working capital and other items in 2019 compared to 2018 is 
mainly due to an increase in amortization, a decrease in proceeds from 
property  insurance  settlements  from  $17.0  million  in  2018  to  $7.8 
million in 2019 and lower taxes paid. 

The change in non-cash working capital is primarily due to the 
change in inventories, accounts receivable and accounts payable and 
accrued liabilities compared to the prior year. Further information on 
working capital is provided in the Canadian and International net assets 
employed sections on pages 13 and 15 respectively.  The change in 
other non-cash items is largely due to changes in accrued share-based 
compensation and defined benefit pension obligation. 

Cash flow from operating activities and unutilized credit available 
on existing loan facilities are expected to be sufficient to fund operating 
requirements,  pension  plan  contributions,  sustaining  and  planned 
growth-related capital expenditures as well as anticipated dividends 
during 2020.

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

Cash  Used  in  Investing  Activities   Net  cash  used  in  investing 
activities was $104.3 million compared to $80.8 million in 2018 and 
$165.9 million in 2017. The increase is mainly due to investments in 
property  and  equipment  for  store  and  warehouse  replacements 
resulting from hurricane Irma and fire damage, and store renovations 
and  equipment  replacements  in Top  Markets.  The  acquisition  of  a 
pharmacy in Canadian Operations and two retail stores in International 
Operations were also factors. The decrease compared to 2017 is due 
to the acquisition of RTW and NSA in 2017. Net investing in Canadian 
Operations was $63.2 million net of $11.8 million in insurance proceeds 
compared  to  $69.2  million  in  2018  and  $121.4  million  in  2017.  A 
summary  of the Canadian Operations investing activities is included 
in  net  assets  employed  on  page  13.  Investing  in  International 
Operations was $41.1 million, net of $5.5 million in insurance  proceeds 
compared to $11.6 million, net of $18.8 million in insurance proceeds 
in 2018 and $44.5 million, net of $7.0 million in insurance proceeds in 
2017. A summary of the International Operations investing activities 
is included in net assets employed on page 15. 

The following table summarizes the number of stores and selling 
square footage under NWC's various retail banners at the end of the 
fiscal year:   

Number of Stores

Selling square footage

Northern

NorthMart

Quickstop

Giant Tiger

Alaska Commercial

Cost-U-Less

Riteway Food Market

Other Formats

2019

117

2018

117

5

28

46

27

12

8

6

5

27

44

27

12

8

5

2019

689,051

116,156

38,509

754,523

249,212

344,695

58,650

27,842

2018

686,256

106,968

43,056

720,523

269,893

328,955

58,650

25,833

Total at year-end

249

245

2,278,638

2,240,134

In Canadian Operations, two Quickstop convenience stores and two 
Giant  Tiger  stores  were  opened.  Under  Other  Formats,  a  new 
Motorsports  store and repair shop opened in Iqaluit, Nunavut. Total 
selling  square  footage  in  Canada  increased  2.9%  to  1,616,780 
compared to 1,570,826 in 2018 as a result of the new stores.  

In  International  Operations,  a  Cost-U-Less  store  in  Sonora, 
California was closed and another in St. Thomas, USVI was re-opened 
after being completely destroyed by hurricane Irma  in 2017. A new 
store in Barrow, Alaska was acquired and remodeled replacing a larger 
AC store and a small Quickstop convenience store which were closed 
as a result of the lease expiration. A convenience store was acquired in 
Bethel, Alaska and is being remodeled with an expected opening in 
the second quarter of 2020 and is not included in the above table. Total 
selling square footage decreased 1.1% to 661,858 compared to 669,308 
last year as the impact of the store openings largely offset the square 
footage reduction due to closures.  

Cash Used in Financing Activities  Cash used in financing activities 
was $67.2 million compared to cash used of $62.4 million in 2018. The 
change compared to last year is largely due to an increase in interest 
payments  related  to  higher  average  debt  levels  and  an  increase  in 
shareholder dividends. Further information on dividends, interest and 
the loan facilities is provided in the following sections.  

Shareholder  Dividends  The  Company  paid  dividends  of  $64.4 
million or $1.32 per share compared to $62.3 million or $1.28 per share 
in 2018. Further information on dividends is included in Note 20 to the 
consolidated financial statements.

16THE NORTH WEST COMPANY INC.  2019The following table shows the quarterly cash dividends per share 

paid for the past three years:  

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

Total

2019

$ 0.33

0.33

0.33

0.33

2018

$ 0.32

0.32

0.32

0.32

$ 1.32

$ 1.28

2017

0.32

0.32

0.32

0.32

1.28

$

$

The payment of dividends on the Company's common shares is subject 
to the approval of the Board of Directors and is based on, among other 
factors,  the  financial  performance  of  the  Company, its  current  and 
anticipated future business needs and the satisfaction of solvency tests 
imposed  by  the  Canada  Business  Corporations  Act  (“CBCA”) for the 
declaration  of  dividends. The  dividends  were designated as  eligible 
dividends in accordance with the provisions of the Canadian Income 
Tax Act. 

The following table shows dividends paid in comparison to cash 

flow from operating activities for the past three years:

Dividends

Cash flow from operating

activities

Dividends as a % of cash flow
from operating activities

2019

2018(1)

2017(1)

$

64,351

$ 161,117

$

$

62,329

$ 62,315

155,725

$ 141,419

39.9%

40.0 %

44.1%

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

Dividends as a percentage of cash flow from operating activities has 
remained consistent at 40.0% over the past two years.  

Since converting back to a share corporation on January 1, 2011, 
the dividend has increased at a compound annual growth rate ("CAGR") 
of 4.1% over the past eight years as shown in the following graph:

(1)  North West Company  Fund converted to a share corporation effective January 1, 2011. 
In addition to the $0.96 per share dividend paid in 2011, the Company also paid a $0.09 
per unit final distribution from the Fund as part of the conversion to a share corporation. 

On  March  12,  2020,  the  Board  of  Directors  approved  a  quarterly 
dividend of $0.33 per share to shareholders of record on March 31, 
2020, which was paid on April 15, 2020. 

Post-Employment Benefits   The Company sponsors defined benefit 
and  defined  contribution  pension  plans  covering  the  majority  of 
Canadian employees. The Company recorded net actuarial losses on 
defined benefit pension plans of $8.5 million net of deferred income 
taxes in other comprehensive income. This compares to net actuarial 
gains on defined benefit pension plans of $5.0 million in 2018 and $1.2 

million in 2017. These losses and gains in other comprehensive income 
were immediately recognized in retained earnings. Actuarial gains and 
losses  occur  primarily  due  to  changes  in  the  discount  rate  used  to 
calculate pension liabilities and returns on pension plan assets. 

In  2020,  the  Company  will  be 

required  to  contribute 
approximately $1.5  million  to  the  defined  benefit  pension  plans.  In 
addition to the cash funding, a portion of the pension plan obligation 
may be settled by the issuance of a letter of credit in accordance with 
pension legislation. In 2019, the Company's cash contributions to the 
pension plan were $3.5 million compared to $2.3 million in 2018 and 
$3.5 million in 2017. The actual amount of the contribution may be 
different  from  the  estimate  based  on  actuarial  valuations,  plan 
investment  performance,  volatility  in  discount  rates,  regulatory 
requirements  and  other  factors.  The  Company  also  expects  to 
contribute  approximately  $4.6  million  to  the  defined  contribution 
pension plan and U.S. employees savings plan in 2020 compared to 
$5.3 million in 2019 and $4.8 million in 2018. Additional information 
regarding post-employment  benefits  is  provided  in  Note  13  to  the 
consolidated financial statements.

Sources of Liquidity  The Company has outstanding $100.0 million 
in  senior  notes  (January 31,  2019  -  $100.0  million)  that  mature 
September 26, 2029 and have a fixed interest rate of 3.74%. The notes 
are secured by certain assets of the Company and rank pari passu with 
the  Company's  other  senior  debt  comprised  of  the  $300.0  million 
Canadian Operations loan facilities, the US$70.0 million senior notes 
and the US$52.0 million loan facilities (collectively "Senior Debt"). 

At January 31, 2020, the Canadian Operations have outstanding 
US$70.0 million senior notes (January 31, 2019 - US$70.0 million).  The 
senior notes, which mature June 16, 2021, have a fixed interest rate of 
3.27% on US$55.0 million and a floating interest rate on US$15.0 million 
based on U.S. LIBOR plus a spread, payable semi-annually. The senior 
notes are secured by certain assets of the Company and rank pari passu
with the Company's other Senior Debt. The Company has designated 
certain  U.S.  denominated  debt  as  a  hedge  against  the  U.S.  dollar 
investment in the International Operations. For more information on 
the senior notes and financial instruments, see Note 12 and Note 15 to 
the consolidated financial statements.

The Canadian Operations  also  have committed, revolving loan 
facilities of $300.0 million that bear a floating rate of interest based on 
Bankers  Acceptances  rates  plus  a  stamping  fee  and  mature  on 
September 26, 2022.  These facilities are secured by certain assets of 
the Company and rank pari passu with the Company's other Senior 
Debt.  At January 31, 2020, the Company had drawn $176.7 million on 
these facilities (January 31, 2019 - $134.8 million).

The Company has committed, revolving loan facilities of US$52.0 
million that bear interest at U.S. LIBOR plus a spread and mature on 
September 26, 2022. These facilities are secured by certain assets of the 
Company and rank pari passu with the Company's other Senior Debt. 
At January 31, 2020, the Company had drawn US$27.9 million on these 
facilities (January 31, 2019 - US$27.9 million).  

The International Operations have a US$40.0 million loan facility 
that bears a floating rate of interest based on U.S. LIBOR plus a spread. 
In February 2020, the Company extended the maturity date on this 
facility  to February  2025. This  facility  is  secured by  certain  accounts 
receivable  and 
International  Operations.  At 
January 31,  2020,  the  International  Operations  had  drawn  US$0.7 
million on this facility (January 31, 2019 - US$NIL). 

inventories  of  the 

The  loan  facilities  and  senior  notes  contain  covenants  and 
restrictions including the requirement to meet certain financial ratios 
and financial condition tests. The financial covenants include a fixed 
charge coverage ratio, minimum current ratio, a leverage test and a 
minimum  net  worth  test.  At  January 31,  2020,  the  Company  is  in 
compliance with the financial covenants under these facilities. Current 
and forecasted debt levels are regularly monitored for compliance with 

17ANNUAL REPORTdebt covenants.   

Interest Costs and Coverage

Coverage ratio

EBIT ($ in millions)(1)

Interest ($ in millions)(1)

2019

6.2

$ 130.4

$

20.9

$

$

2018

6.9

136.0

19.6

2017

11.3

114.0

10.1

$

$

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2017 has not 
been restated which render certain comparisons to 2018 and 2019 not meaningful. 

The  coverage  ratio  of  earnings  from  operations  ("EBIT")  to  interest 
expense has decreased to 6.2 times compared to 6.9 times in 2018  due 
to a $1.3 million increase in interest expense and a 4.2% decrease in 
consolidated  EBIT  as  previously  noted.  Additional  information  on 
interest expense is provided in Note 19 to the consolidated financial 
statements. 

Contractual Obligations and Other Commitments
Contractual obligations of the Company at January 31, 2020 are listed 
in the chart below:

($ in thousands)

Total

0-1 Year

2-3 Years

4-5 Years

6 Years+

Long-term debt

$410,965

$ 1,850

$307,793

$

1,322

$100,000

Lease payments

184,317

24,335

46,941

36,270

76,771

Other liabilities (1)

21,305

11,080

10,225

—

—

Total

$616,587

$ 37,265

$364,959

$ 37,592

$176,771

(1)  At year-end, the Company had additional long-term liabilities of $54.9 million 
which include other liabilities, defined benefit plan obligations and deferred 
income tax liabilities. These liabilities have not been included as the timing 
and amount of the future payments are uncertain. 

Director and Officer Indemnification Agreements   The Company 
has  agreements  with  its  current  and  former  directors,  trustees,  and 
officers to indemnify them against charges, costs, expenses, amounts 
paid  in  settlement  and  damages  incurred  from  any  lawsuit  or  any 
judicial, administrative or investigative proceeding in which they are 
sued as a result of their service. Due to the nature of these agreements, 
the Company cannot make a reasonable estimate of the maximum 
amount it could be required to pay to counterparties. The Company 
has also purchased directors',  trustees' and officers' liability insurance. 
No amount has been recorded in the financial statements regarding 
these indemnification agreements.

Other  Indemnification  Agreements      The  Company  provides 
indemnification  agreements  to  counterparties  for  events  such  as 
intellectual property right infringement, loss or damage to property, 
claims  that  may  arise  while  providing  services,  violation  of  laws  or 
regulations, or as a result of litigation that might be suffered by the 
counterparties. The terms and nature of these agreements are based 
on  the  specific  contract. The  Company  cannot  make  a  reasonable 
estimate  of  the  maximum  amount  it  could  be  required  to  pay  to 
counterparties.  No  amount  has  been  recorded  in  the  financial 
statements regarding these agreements.

Giant Tiger Master Franchise Agreement The Company has a Master 
Franchise Agreement ("MFA") with Giant Tiger Stores Limited, based in 
Ottawa, Ontario, which grants the Company the exclusive right to open 

Giant Tiger stores in western Canada, subject to meeting a minimum 
store opening commitment. Under the agreement, Giant Tiger Stores 
Limited  provides  product  sourcing,  merchandising,  systems  and 
administration support to the Company's Giant Tiger stores in return 
for a royalty based on sales. The Company is responsible for opening, 
owning, operating and providing food buying and distribution services 
to the stores. At January 31, 2020, the Company owns 46 Giant Tiger 
stores  and  is  in  compliance  with  the  minimum  store  opening 
commitment. The agreement expires July 31, 2040. 

On March 12, 2020, the Company entered into a definitive asset 
purchase agreement to sell 34 GT stores to Giant Tiger Stores Limited 
(the "GTSL Transaction"). The MFA will terminate upon the closing of 
the GTSL Transaction. Further information on the GTSL Transaction is 
provided  in  the  Subsequent  Events  section  and  in  Note  24  to  the 
consolidated financial statements.  

Additional  information  on  commitments,  contingencies  and 
guarantees  is  provided  in  Note  22  to  the  consolidated  financial 
statements.    

Related Parties     The  Company has  a  50%  ownership  interest in  a 
Canadian  Arctic  shipping  company,  Transport  Nanuk 
Inc.  and 
purchases  freight  handling  and  shipping  services  from  Transport 
Nanuk Inc. and its subsidiaries. The purchases are based on market rates 
for these types of services in an arm's length transaction. Additional 
information on the Company's transactions with Transport Nanuk Inc. 
is included in Note 23 to the consolidated financial statements. 

Letters of Credit   In  the normal  course of business, the Company 
issues  standby  letters  of  credit  in  connection  with  defined  benefit 
pension  plans,  purchase  orders  and  performance  guarantees.  The 
aggregate potential liability related to letters of credit is approximately 
$21 million (January 31, 2019 - $22 million).

Capital Structure   The Company's capital management objectives 
are  to  deploy  capital  to  provide  an  appropriate  total  return  to 
shareholders while maintaining a capital structure that provides the 
flexibility to take advantage of growth opportunities, maintain existing 
assets,  meet  obligations  and  financial  covenants  and  enhance 
shareholder value. The capital structure of the Company consists of 
bank  advances, 
long-term  debt  and  shareholders'  equity.  The 
Company  manages  capital  to  optimize  efficiency  through  an 
appropriate balance of debt and equity. In order to maintain or adjust 
its capital structure, the Company may purchase shares for cancellation 
pursuant to normal course issuer bids, issue additional shares, borrow 
additional funds, adjust the amount of dividends paid or refinance debt 
at different terms and conditions. 

(1) IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 

as described in the Accounting Standard Changes Implemented in 2019. 

The  Company's  capital  structure  over  the  past  three  years  is 
summarized in the preceding graph. 

18THE NORTH WEST COMPANY INC.  2019On a consolidated basis, the Company had $411.0 million in debt and 
$427.0 million in equity at the end of the year and a debt-to-equity 
ratio of 0.96:1 compared to 0.89:1 last year. From 2017 to 2019, equity 
has  increased  $54.6  million  or  14.7%  and  debt  has  increased  $97.4 
million  or  31.1%.  During  this  same  period,  the  Company has  made 
capital  expenditures,  including  acquisitions  and  net  of  insurance 
proceeds, of $356.0 million and has paid dividends of $189.0 million. 
This reflects the Company's balanced approach of investing to sustain 
and grow the business while providing shareholders with an annual 
cash return. 

Consolidated debt at the end of the year increased $44.2 million 
or 12.1% to $411.0 million compared to $366.8 million in 2018, and was 
up $97.4 million or 31.1% from $313.5 million in 2017. The increase in 
debt is mainly due to higher amounts drawn on the revolving loan 
facilities largely resulting from investments in Top Markets, major store 
remodels and aircraft. Further information is provided under investing 
activities. The  impact  of  foreign exchange on  the  translation  of  U.S. 
denominated debt was also a factor. The Company has US$99.7 million 
in  debt  at  January 31,  2020  (January 31,  2019  -  US$97.9  million, 
January 31,  2018  -  US$99.4  million)  that  is  exposed  to  changes  in 
foreign  exchange  rates  when  translated  into  Canadian  dollars. The 
exchange rate used to translate U.S. denominated debt into Canadian 
dollars  at  January 31,  2020  was  1.3224  compared  to  1.3137  at 
January 31,  2019 and 1.2301 at January 31,  2018. The change in the 
foreign  exchange  rate  resulted  in  a  $0.9  million  increase  in  debt 
compared  to  2018  and  a  $9.2  million  increase  compared  to  2017. 
Average  debt  outstanding  during  the  year  excluding  the  foreign 
exchange impact increased $46.6 million or 14.1% from 2018 and was 
up $107.0 million or 39.4% compared to 2017. 

The debt outstanding at the end of the fiscal year is summarized 

as follows:

(CAD$ in thousands at the end of
   the fiscal year)

CAD$ senior notes

US$ senior notes

Canadian loan facilities

U.S. loan facilities

Promissory note payable

2019

2018

2017

$ 100,000

$ 100,000

$ 100,000

92,334

176,716

37,893

4,022

91,666

134,791

36,700

3,600

85,760

91,648

36,141

—

Total debt

$ 410,965

$ 366,757

$ 313,549

Lease liabilities decreased $0.8 million or 0.6% to $139.1 million 
compared to $139.9 million in 2018 but were up $10.4 million or 8.1% 
compared to $128.7 million in 2017 as summarized in the table below. 
The increase compared to 2017 is largely due to new store leases in 
both Canadian and International Operations. Further information on 
lease  liabilities  is  provided  in  Note  8  to  the  consolidated  financial 
statements. 

Lease Liabilities

(CAD$ in thousands at the end of
   the fiscal year)

2019

2018(1)

2017(1)

Current portion of lease liability $ 19,176

$

21,836

$

23,185

Non-current lease liabilities

119,928

118,112

105,541

Total lease liabilities

$ 139,104

$ 139,948

$ 128,726

(1) IFRS 16 - Leases was applied retrospectively with restatement certain prior year figures 
as described in the Accounting Standard Changes Implemented in 2019.  2018 and 
2017 Lease Liabilities have been presented in accordance with IFRS 16 - Lease.

Shareholders'  Equity  The  Company  has  an  unlimited  number  of 
authorized  shares  and  had 
issued  and  outstanding  shares  at 
January 31,  2020  of  48,750,929  (January 31,  2019  -  48,750,929). The 
Company has a Share Option Plan that provides for the granting of 
options  to  certain  officers  and  senior  management.  Each  option  is 
exercisable into one common share of the Company at a price specified 
in the option agreement. At January 31,  2020, there were 2,819,813 
options outstanding representing 5.8% of the issued and outstanding 
shares. In addition to share options, there were 243,712 in Performance 
Share Units ("PSU") that may be settled by the issuance of shares based 
on  meeting  certain  performance  criteria  and  318,227  in  Director 
Deferred Share Units ("DDSU") that may be settled by the issuance of 
shares.  Further  information  on  share  options,  PSUs  and  DDSUs  is 
provided in Note 14 to the consolidated financial statements. 

Effective June 12, 2019, the Company amended the rights of its 
shares to align them with the Canada Transportation Act ("CTA"), as 
amended by the provisions of the Transportation Modernization Act 
(Canada).  The  purpose  of  these  amendments  is  to  increase  the 
permitted level of foreign ownership allowed in respect of Canadian 
air service from 25% to 49%, subject to certain restrictions.

The  Company's  share  capital  is  comprised  of  Variable  Voting 
Shares and  Common Voting Shares. The  two  classes  of  shares have 
equivalent rights as shareholders except for voting rights. Holders of 
Variable Voting Shares are entitled to one vote per share except where 
(i) the number of outstanding Variable Voting Shares exceeds 49% of 
the total number of all issued and outstanding Variable Voting Shares 
and Common Voting Shares, or (ii) the total number of votes cast by or 
on behalf of the holders of Variable Voting Shares at any meeting on 
any matter on which a vote is to be taken exceeds 49% of the total 
number of votes cast at such meeting.

If either of the above-noted thresholds is surpassed at any time, 
the  vote  attached  to  each  Variable  Voting  Share  will  decrease 
automatically without further act or formality. Under the circumstances 
described in paragraph (i) above, the Variable Voting Shares as a class 
cannot carry more than 49% of the total voting rights attached to the 
aggregate number of issued and outstanding Variable Voting Shares 
and Common Voting Shares of the Company. Under the circumstances 
described in paragraph (ii) above, the Variable Voting Shares as a class 
cannot, for the given Shareholders' meeting, carry more than 49% of 
the total number of votes cast at the meeting.

is  converted 

Variable Voting Shares may only be held, beneficially owned or 
controlled, directly  or  indirectly, by  persons  who  are not  Canadians 
(within the meaning of the CTA). An issued and outstanding Variable 
Voting  Share 
into  one  Common  Voting  Share 
automatically  and  without  any  further  act  of  the  Company  or  the 
holder, if such Variable Voting Share becomes held, beneficially owned 
and controlled, directly or indirectly, otherwise than by way of security 
only, by a Canadian, as defined in the CTA. Further information on the 
Company's  Variable  Voting  Shares  and  Common  Voting  Shares  is 
provided in the April 10,  2019 Management Information Circular which 
is  available  on  the  Company's  website  at  www.northwest.ca  or  on 
SEDAR at www.sedar.com. 

At January 31, 2020, there were 11,357,628 Variable Voting Shares, 
representing 23.3% of the total shares issued and outstanding. Further 
information on the Company's share capital is provided in Note 16 to 
the consolidated financial statements.  

Book value per share attributable to shareholders, on a diluted 
basis, at the end of the year increased to $8.38 per share compared to 
$8.11  per  share  in  2018. Total shareholders'  equity  increased  $16.0 
million or 3.9% compared to 2018  largely due to an increase in retained 
earnings and contributed surplus. Further information is provided in 
the consolidated statements of changes in shareholders' equity in the 
consolidated financial statements.  

19ANNUAL REPORTQUARTERLY FINANCIAL INFORMATION

Historically, the Company's first quarter sales are the lowest and fourth quarter sales are the highest, reflecting consumer buying patterns. Due 
to the remote location of many of the Company's stores, weather conditions are often more extreme compared to other retailers and can affect 
sales in any quarter. Net earnings generally follow higher sales, but can be dependent on changes in merchandise sales blend, promotional activity 
in key sales periods, variability in share-based compensation costs related to changes in the Company's share price and other factors which can 
affect net earnings. 

The following is a summary of selected quarterly financial information(1):

($ thousands)

Sales

2019

2018

EBITDA(2)

2019

2018

Earnings from operations (EBIT)

2019

2018

Net earnings

2019

2018

Net earnings attributable to shareholders of the Company

2019

2018

Earnings per share-basic

2019

2018

Earnings per share-diluted

2019

2018

Q1

Q2

Q3

Q4

Total

$

$

$

$

$

$

$

$

$

$

$

$

$

$

494,529

465,730

58,248

46,520

37,033

26,883

26,225

18,508

25,124

17,685

0.52

0.36

0.51

0.36

$

$

$

$

$

$

$

$

$

$

$

$

$

$

527,282

503,796

51,615

49,599

29,596

29,383

17,947

18,642

17,155

17,666

0.35

0.37

0.35

0.36

$

$

$

$

$

$

$

$

$

$

$

$

$

$

519,521

511,477

59,279

77,613

36,990

56,489

24,838

39,508

24,101

38,320

0.49

0.78

0.49

0.78

$

$

$

$

$

$

$

$

$

$

$

$

$

$

553,061

532,483

50,433

44,290

26,734

23,246

17,263

13,965

16,344

13,068

0.34

0.27

0.33

0.27

$

$

$

$

$

$

$

$

$

$

$

$

$

$

2,094,393

2,013,486

219,575

218,022

130,353

136,001

86,273

90,623

82,724

86,739

1.70

1.78

1.68

1.77

(1) The Company has adopted IFRS 16 - Leases effective February 1, 2019 using the full retrospective approach and restated 2018 in its 2019 annual audited consolidated 

financial statements.

(2) See Non-GAAP Financial Measures section.

Restated Selected Financial Information - 2018

The following table compares quarterly results for 2018 previously reported in accordance with IAS 17 - Leases with the restated amounts under 
IFRS 16 - Leases:

($ in millions)

Sales
EBITDA2

Earnings from operations

Net earnings

Net earnings attributable to shareholders of the

Company

Net earnings per share:

Basic

Diluted

Adjusted EBITDA2
Adjusted net earnings2

(2) See Non-GAAP Financial Measures section. 

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

2018

2018

2018

2018

2018

2018

2018

2018

As
reported

As
restated

As
reported

As
restated

As
reported

As
restated

As
reported

As
restated

$

465.7 $ 465.7 $

503.8 $ 503.8 $

511.5 $ 511.5 $

532.5 $ 532.5

39.5

25.6

18.6

46.5

26.9

18.5

42.4

27.8

18.6

49.6

29.4

18.6

70.5

54.9

39.5

77.6

56.5

39.5

36.9

21.6

13.9

44.3

23.2

14.0

17.8

17.7

17.6

17.7

38.3

38.3

13.0

13.1

0.36

0.36

38.7

17.6

0.36

0.36

45.7

17.5

0.37

0.36

49.1

23.8

0.37

0.36

56.3

23.8

0.78

0.78

50.3

23.7

0.78

0.78

57.4

23.7

0.27

0.27

42.3

19.3

0.27

0.27

49.7

19.3

20THE NORTH WEST COMPANY INC.  2019to the Expense factors previously noted and lower earnings in GT stores.  
Excluding the Giant Tiger results and the impact of the International 
support  office restructuring costs, adjusted net earnings3 decreased 
$1.5 million or 7.5% mainly due to higher depreciation and insurance 
costs as previously noted.

Comprehensive income decreased to $16.3 million compared to 
$20.3  million  last  year  substantially  due  to  the  remeasurement  of 
defined benefit plans partially  offset by the increase in net earnings 
noted above. Further information on defined benefit plans is provided 
in Note 13 to the Annual Consolidated Financial Statements.

Cash flow from operating activities in the quarter decreased $6.7 
million to $48.3 million compared to cash flow from operating activities 
of $55.0 million last year as the increase in net earnings was more than 
offset by the change in non-cash working capital. The change in non-
cash working capital is primarily related to the change in inventories 
and accounts receivable compared to the prior year. 

Cash used in investing activities in the quarter increased to $19.2 
million compared to $13.3 million last year. Investments in property, 
equipment and intangible assets were largely related to investments 
in store and warehouse replacements resulting from hurricane and fire-
related  damage,  store  renovations 
in  Top  Markets  and  the 
implementation  of  new  information  systems  as  described  in  the 
strategy section. 

Cash  flow used  in  financing  activities  in  the  quarter  was  $53.0 
million compared to $58.9 million last year. The net change in long-
term debt in the quarter is due to changes in amounts drawn on the 
Company's revolving loan facilities.  

Further information on the quarterly financial performance of the 
Company is provided in the interim MD&A available on the Company's 
website at www.northwest.ca or on SEDAR at www.sedar.com.

(2) Excluding the foreign exchange impact.
(3) See Non-GAAP Financial Measures section in the 2019 fourth quarter report 

to shareholders.

DISCLOSURE CONTROLS

Management is responsible for establishing and maintaining a system 
of disclosure controls and procedures to provide reasonable assurance 
that material information relating to the Company is reported to senior 
management, including the Chief Executive Officer (“CEO”) and Chief 
Financial Officer (“CFO”) on a timely basis so that decisions can be made 
regarding public disclosure. Based on an evaluation of the Company's 
disclosure controls and procedures, as required by National Instrument 
52-109  (Certification  of  Disclosure  in  Issuers'  Annual  and  Interim 
Filings),  the  Company's  CEO  and  CFO  have  concluded  that  these 
controls and procedures were designed and operated effectively as of 
January 31, 2020.

Fourth  Quarter  Highlights  Fourth  quarter  consolidated  sales 
increased 3.9% to $553.1 million led by same store food sales gains and 
the impact of new store sales largely driven by the November 1, 2019 
re-opening  of  the  Company's Cost-U-Less store in  St. Thomas, USVI 
which was destroyed by hurricane Irma in the third quarter of 2017. 
Excluding the foreign exchange impact, consolidated sales increased 
4.1% and were up 0.8%2 on a same store basis.  Food sales2 increased 
5.2%  and  were up  1.5%  on  a  same  store basis  led  by sales  gains  in 
northern  Canada  and  Alaska  stores  ("northern  markets").  General 
merchandise sales2 increased 0.7% and were down 1.7% on a same 
store basis as sales gains in northern markets were more than offset by 
lower sales in Giant Tiger ("GT") stores. 

Gross profit increased 2.3% driven by higher sales as the gross 
profit  rate  decreased  46  basis  points  compared  to  last  year.    The 
decrease in gross profit rate was mainly due to increased promotional 
pricing, largely in GT markets, and a higher blend of CUL sales which 
carry a lower gross profit rate consistent with a discount warehouse 
format. North Star Air's ("NSA") loss of a Basler aircraft due to an accident 
in  December  2019,  which  resulted  in  significantly  higher  operating 
costs related to substitute leased aircraft, was also a factor. 

Selling,  operating  and  administrative  expenses  increased  0.2% 
and were down 93 basis points as a percentage to sales as a $5.2 million 
decrease in share-based compensation costs and the impact of $3.2 
million  in  insurance  gains  were  offset  by  higher  expenses  partially 
related to new stores, the impact of support office restructuring costs 
in  International  Operations,  and  higher  amortization  and  insurance 
costs.  The  $3.2  million  in  insurance  gains  includes  a  $0.9  million 
insurance gain related to the settlement of the Basler aircraft insurance 
claim. This gain was more than offset by the increase in leased aircraft 
costs previously noted. The increase in amortization is mainly due to 
the impact of capital investments in stores. Excluding the impact of 
the  share-based  compensation  costs,  insurance  gains,  and  support 
office restructuring costs, Expenses increased $7.6 million or 43 basis 
points as a percentage to sales partially due to the impact of new stores 
and higher depreciation and insurance expense.

Earnings  from  operations  increased  15.0%  to  $26.7  million 
compared  to  $23.2  million  last  year  and  earnings  before  interest, 
income taxes, depreciation and amortization (EBITDA3) increased $6.1 
million or 13.9% to $50.4 million due to the gross profit and Expense 
factors previously noted. Adjusted EBITDA3, which excludes the impact 
of share-based compensation costs and the insurance-related gains, 
decreased  $2.3  million  or  4.6%  compared  to  last  year  and  as  a 
percentage to sales was 8.6% compared to 9.3% last year as sales gains 
and improvements in gross profit were more than offset by the Expense 
factors noted above and lower earnings in GT stores. GT EBITDA3 in the 
quarter decreased $2.4 million or 86.1% compared to last year. Further 
information on Giant Tiger stores is provided in the Subsequent Events 
section.  Excluding  the  Giant  Tiger  results  and 
impact  of  the 
International  support  office  restructuring  costs,  adjusted  EBITDA3 
increased $1.3 million or 2.7% mainly due to earnings gains in northern 
Canada and Alaska, partially offset by lower earnings in Pacific region 
stores.

Income tax expense decreased $0.1 million to $3.8 million and 
the consolidated effective tax rate was 18.2% compared to 22.1% last 
year. This rate decrease was primarily due to the impact of non-taxable 
share-based  compensation  costs  in  Canadian  Operations  and  the 
blend of earnings in International  Operations across the various tax 
rate jurisdictions.

Net earnings increased $3.3 million or 23.6% to $17.3 million. Net 
earnings attributable to shareholders were $16.3 million and diluted 
earnings per share were $0.33 per share compared to $0.27 per share 
last year due to the factors noted above. Adjusted net earnings3, which 
excludes the impact of the after-tax insurance-related gains and share-
based compensation costs, decreased 21.2% compared to last year due 

21ANNUAL REPORTWinnipeg Support Office Cost Reduction

On March 12, 2020, the Company announced that it will be reducing 
administration costs in its Canadian Operations by approximately $17.0 
million on an annualized basis and that it expects to record a provision 
of  approximately  $5.0  million  in  the  first  quarter  of  2020,  related 
primarily to employee severance costs.  This cost reduction will largely 
take effect in the first and second quarters of 2020 and is partially related 
to recent and ongoing technology investments and the impact of the 
previously  noted  GTSL Transaction and  related  product  supply  and 
distribution agreements.  The Company plans to re-focus on the core 
store selling activities in northern Canada and re-invest part of the cost 
savings in lower retail food pricing to help drive market share growth 
in  this  region,  beginning  with  approximately  $10.0  million 
in 
annualized pricing investment over the next 12-18 months.

Pandemic COVID-19

Subsequent  to  January  31,  2020,  the  World  Health  Organization 
declared  the  rapidly  spreading  novel  coronavirus  ("COVID-19")  a 
pandemic. This contagious disease outbreak has resulted in material 
disruption 
to  businesses  globally  and  significant  economic 
uncertainty.  In  response,  governments  worldwide,  including  in 
Canada,  have  enacted  emergency  measures  to  both  combat  the 
spread  of  the  virus  and  stabilize  economic  conditions.  All  of  the 
Company's operations are considered to be essential services by the 
applicable government authorities.  As such, the Company's focus is 
on  business  continuity  and  safety  plans  to  ensure  uninterrupted 
operations  and  to  help  mitigate  the  health  impact  of  COVID-19  on 
employees  and  customers.    This  includes  the  implementation  of 
physical spacing, safety and enhanced sanitation protocols in stores, 
distribution centers and support offices. The Company is also working 
closely  with  governments  and  suppliers  to  help  ensure  the 
uninterrupted flow of merchandise to our stores. COVID-19 is a rapidly 
changing situation and the Company continues to adjust and adapt 
its operations as required. 

The impact of COVID-19 is highly uncertain and the Company is 
not able to reliably forecast the severity and duration of the impact of 
COVID-19  on  the  economy, the  financial  markets,  the  availability  of 
capital and the impact on the Company's employees, customers, and 
suppliers, including the temporary closure of stores or interruptions to 
the  Company's  supply  chain.  Although  the  Company  foresees 
continued revenue demand based on its role as an essential service, 
the full impact of COVID-19 is not determinable at this time and there 
can be no assurance that COVID-19 will not have a material adverse 
impact on the Company's operations and financial condition. 

INTERNAL CONTROLS OVER 
FINANCIAL REPORTING

Management is responsible for establishing and maintaining internal 
controls  over  financial  reporting  to  provide  reasonable  assurance 
regarding the reliability of financial reporting and the preparation of 
financial  statements  for  external  purposes  in  accordance  with 
International  Financial  Reporting  Standards.  All  internal  control 
systems,  no  matter  how  well  designed,  have  inherent  limitations. 
Therefore, even  those  systems  determined  to  be  effective  can  only 
provide reasonable assurance with respect to financial reporting and 
may  not  prevent  or  detect  misstatements.  Projections  of  any 
evaluations of effectiveness to future periods are subject to the risk that 
controls may become ineffective because of changes in conditions or 
the  degree  of  compliance  with  policies  and  procedures  may 
deteriorate. Furthermore, management is required to use judgment in 
evaluating  controls  and  procedures. Based  on  an  evaluation  of  the 
Company's internal controls over financial reporting using the Internal 
Control  -  Integrated  Framework  published  by  The  Committee  of 
Sponsoring  Organizations  of  the  Treadway  Commission  (“COSO 
Framework”), 2013, the Company's CEO and CFO have concluded that 
the  internal  controls  over  financial  reporting  were  designed  and 
operated  effectively  as  at  January 31,  2020.  There  have  been  no 
changes in the internal controls over financial reporting for the year 
ended January 31, 2020 that have materially affected or are reasonably 
likely to materially affect the internal controls over financial reporting.

SUBSEQUENT EVENTS

Giant Tiger

On  March  12,  2020,  the  Company  and  Giant  Tiger  Stores  Limited 
(“GTSL”) announced they had entered into a definitive asset purchase 
agreement  (the “GTSL  Transaction”)  for  GTSL  to  acquire  34  of  the 
Company’s  46  Giant  Tiger  stores  (  the “Acquired  Stores”)  for  cash 
consideration of $45.0 million payable in $15.0 million installments on 
the second, third and fourth anniversaries of the transaction closing 
date  and,  subject  to  meeting  certain  profitability  milestones,  total 
contingent consideration payable of up to $22.5 million.  The purchase 
price is subject to certain working capital adjustments including the 
estimation of the contingent consideration. Of the remaining 12 GT 
locations, the Company will: (i) retain and operate five key  stores in 
northern  market  locations,  (ii)  convert  one  store  to  a  Valu-Lots 
clearance center and (iii) close six stores in the second and third quarter 
of  2020. The  closed  stores  are  expected  to  result  in  a  provision  of 
approximately $9.0 million, which will be recorded in the first quarter 
of 2020. The Acquired Stores and closed stores had annualized sales of 
$290 million, an EBIT loss of $8.6 million and EBITDA(2) of $0.3 million 
for the year-ended January 31, 2020.

As a part  of the GTSL Transaction, the Company will enter into 
reciprocal product supply and distribution agreements related to the 
supply of food-related product by the Company to the Acquired Stores 
and certain general merchandise and food-related products by GTSL 
to  the  Company’s  northern  Canada  stores. These  agreements  will 
enable buying and distribution efficiencies for both parties  and will 
provide  the  Company  access  to  a  stronger,  expanded  general 
merchandise assortment.  

The  completion  of  the  GTSL  Transaction  is  subject  to  the 
satisfaction  of  closing  conditions  and  is  expected  to  occur  in  the 
second quarter of 2020.  

22THE NORTH WEST COMPANY INC.  2019OUTLOOK

income-support  programs. 

in  out-of-community  purchasing  and 

The Company's 2020 consumer outlook and operating conditions are 
clouded  by  the  COVID-19  situation.    Current  demand  for  the 
Company's  product  mix  is  high  due  to  stock-up  shopping,  a  sharp 
injections  of 
drop-off 
government 
  Within-community 
purchasing  will  remain  above  normal  levels  over  the  duration  of 
restrictions on non-essential travel and to a lesser degree, restaurant 
closures.    Offsetting  this  will  be  expected  declines  in  resource  and 
tourism-related  employment 
the  Company's 
International  Operations,  the  higher  risk  of  pronounced  COVID-19 
outbreaks  within  the  small,  remote  communities  served  by  the 
Company  and  additional  operating  costs  including  more  relief  and 
replacement store staffing, safety supplies and higher bank card fees 
due to lower cash usage.

income  within 

The  Company is  monitoring  the  COVID-19  situation  on  a  daily 
basis and adjusting practices as appropriate, including people, product 
sourcing  and  distribution  requirements.  As  a  relied-upon,  essential 
service provider of everyday needs to many remote communities, the 
Company is committed to ensuring continuity of service throughout 
this challenging period. 

The medium and longer term outlook for the Company's core 
business  is  favourable  and  aligns  with  our  lower  risk  product  and 
service  focus,  augmented  by  opportunistic  investments.    Northern 
Canada's  outlook  in  particular,  is  buoyed  by  ongoing  government 
investment within Indigenous communities, resource development, 
and other public sector capital projects. 

A  third  owned  ATR aircraft  will  be  added  to  NSA’s fleet  in  the 
second quarter of 2020. This will add redundancy capacity and reduce 
reliance on more expensive, chartered planes as well as providing more 
opportunity  to  grow  NSA’s  third  party  cargo  business.  Two  Basler 
aircraft insurance claims combined with an overall higher insurance 
cost  environment  are  expected  to  result  in  significantly  higher 
insurance expenses for NSA in 2020.  Actions are underway to mitigate 
this cost impact and to ensure that NSA has the optimum fleet model 
configuration for its scope of business.  

The relocation of our International Operations support office from 
Bellevue, Washington to Anchorage, Alaska and Boca Raton, Florida to 
support  our  AC  and  CUL  banners  respectively  is  complete  and  is 
expected to contribute to better market insights and execution. The 
closure of our main store in Barrow is expected to be partially mitigated 
by the opening of a smaller store in the community but may negatively 
impact earnings growth in Alaska over the next three quarters.

In 2019, the Company recorded after-tax insurance related gains 
of $13.9 million compared to $15.4 million in 2018. The settlement of 
fire insurance claims and the receipt of payments are expected to result 
in  further  insurance-related  earnings  gains  in  2020  however,  the 
amount and timing of these gains is uncertain. The remaining gains in 
2020 are expected to be offset by higher insurance costs primarily in 
Canada  and  the  Caribbean.  Global  insurance  market  conditions  are 
more  challenging  as  insurance  companies  limit  their  capacity  for 
underwriting risks in certain geographic areas such as the Caribbean 
and  northern  Canada  or  in  sectors  such  as  aviation.  Insurance 
companies that do provide coverage in these areas require significantly 
higher  insurance  premiums and  higher  self-insured retention levels 
from companies. These factors are expected to continue to result in 
higher insurance costs; and, changes in self-insured retention levels 
may result in greater earnings volatility in the event of future losses. To 
help  mitigate  future  losses,  the  Company  has  completed  facilities 
upgrades  in  the  Caribbean  to  a  category  five  hurricane  level,  has  
undertaken  fire  prevention  audits  and  upgraded  facilities  to  help 
reduce the risk of fire related losses, and is reviewing the risk profile of 
its  current  NSA  fleet.   The  Company  also  continues  to  review  self-
insurance options.   

As  noted  in  the  Subsequent  Events section,  the  Company has 
entered into an agreement to sell 34 of the Company's 46 Giant Tiger 
stores to Giant Tiger Stores Limited. The Company also plans to close 
six  Giant Tiger  stores  which  is  expected  to  result  in  recording  a  $9 
million provision in the first quarter of 2020. The Company also expects 
to record a provision for employee severance costs of approximately 
$5  million  in  the  first  quarter  related  to  the  previously  announced 
restructuring of its Winnipeg support office.  Further information on 
the  Giant  Tiger  transaction,  store  closures  and  support  office 
restructuring is provided in the Subsequent Events section and in Note 
24 to the consolidated financial statements.   

In  2020,  the  Company  expects  that  capital  expenditures, 
including investments in aircraft capacity, will be in the $65.0 million 
range  (2019  -  $104.3  million)  net  of  expected  recoveries  on  the 
settlement of fire insurance claims. The timing and amount of store-
based  capital  expenditures  may  be  impacted  by  COVID-19-related 
travel restrictions, the completion of landlord negotiations, shipment 
of  construction  materials  to  remote  markets  and  weather-related 
delays and therefore their actual amount and timing can fluctuate.  

RISK MANAGEMENT

The mandate of the Board of Directors includes ensuring that processes 
are in place to identify and manage the principle risks of the business, 
including environmental and climate-related risks, for which the Board 
has  delegated  primary  responsibility  to  the  Audit  Committee. The 
North  West  Company  maintains  an  Enterprise  Risk  Management 
("ERM") program which assists in identifying, evaluating and managing 
risks  that  may  reasonably  have  an 
impact  on  the  Company. 
for  completing  an  annual  ERM 
Management 
assessment to evaluate risks and the potential impact that the risks may 
have on the Company's financial performance and ability to execute 
its  strategies  and  achieve  its  objectives.  The  results  of  this  annual 
assessment  and  quarterly  updates  are  presented  to  the  Audit 
Committee and reported to the Board of Directors. The principle risks, 
including  environmental  and  climate-related  risks,  and  the  related 
mitigation  strategies  are  incorporated  into  the  Company's  strategic 
planning process. 

is  accountable 

The North West Company is exposed to a number of risks in its 
business. The  descriptions  of  the  risks  below  are  not  the  only  ones 
facing the Company. Additional risks and uncertainties not presently 
known to the Company, or that the Company deems immaterial, may 
also impair the operations of the Company. If any of such risks actually 
occur,  the  business,  financial  condition,  liquidity  and  results  of 
operations  of  the  Company  could  be  materially  adversely  affected. 
Readers  of  this  MD&A  are  also  encouraged  to  refer  to  the  Key 
Performance Drivers and Capabilities Required to Deliver Results and 
Outlook  sections  of  this  MD&A,  as  well  as  North  West's  Annual 
Information  Form,  which  provides  further  information  on  the  risk 
factors facing the Company. While the Company employs strategies to 
minimize these risks, these strategies do not guarantee that events or 
circumstances  will  not  occur  that  could  negatively  impact  the 
Company's financial condition and performance. 

Careful consideration should be given to the risk factors which include, 
but are not limited to, the following:

Pandemic  A pandemic outbreak of a contagious disease such as the 
novel  coronavirus  ("COVID-19")  could  result  in  a  widespread  health 
crisis that could have an adverse effect on the Company's operations 
and  financial  condition.  A  pandemic  could  impact  the  health  and 
wellness  of  the  Company's  employees  and  customers  which  could 
negatively  impact  the  Company's  ability  to  operate  its  business  or 

23ANNUAL REPORTreduce the demand for the merchandise and services provided by the 
Company. A pandemic may also result in the temporary closure of the 
Company's stores, distribution facilities, airline or support offices and 
could result in interruptions to the Company's supply chain, including 
reduced availability of product or the temporary closure of suppliers 
and transportation companies that are critical to the operation of the 
business.  Furthermore,  a  pandemic  could  result  in  an  economic 
downturn,  restrictions  on  travel  and  trade,  disruptions  to  financial 
markets and negatively impact the availability and cost of capital, which 
in turn could have an adverse impact on the Company's financial results 
and condition.  

The  food  and  everyday  products  the  Company  provides  are 
essential, non-discretionary services in the communities we serve. The 
Company has business continuity plans and safety protocols to help 
mitigate the impact of a pandemic but there can be no assurance that 
these plans and protocols will be sufficient to minimize the impact. 

Employee Development and Retention   Attracting, retaining and 
developing high caliber employees is essential to effectively managing 
our business, executing our strategies and meeting our objectives. Due 
to the vast geography, small size and remoteness of the Company's 
individual  markets,  there  is  an  ongoing  need  for  capable  staffing, 
particularly at the store management level. The degree to which the 
Company is not successful in retaining and developing employees and 
establishing  appropriate  succession  plans  could  lead  to  a  lack  of 
knowledge,  skills  and  experience  required  to  effectively  run  our 
operations  and  execute  our  strategies  and  could  negatively  affect 
financial performance. The Company's overall priority on building and 
sustaining store people capability reflects the importance of mitigating 
this risk. In addition to compensation programs and investments in staff 
housing that are designed to attract and retain qualified personnel, the 
Company also continues to implement and refine initiatives such as 
comprehensive store-based manager-in-training programs as part of 
the Pure Retail initiative. In March 2019, the Company opened a training 
center  in  Winnipeg,  Manitoba  which  is  delivering  comprehensive 
training programs on a more consistent basis. 

In addition to employee development and retention risks related 
to  the  Company's  retail  operations,  these  risks  also  impact  the 
Company's airline operations. Transport Canada issued new Canadian 
Airline Regulations ("CAR") with respect to pilot fatigue and flight duty 
times  on  December  12,  2018.  The  implementation  of  these  new 
regulations is based on the type of aircraft and take effect in December 
2020 and December 2022 for NSA. 

These regulations may result in an increase in the number of pilots 
required by NSA which, combined with an existing global shortage of 
pilots, may result in higher recruitment and compensation costs and a 
negative  impact  on  the  Company's  financial  performance.  NSA  is 
continuing to assess the impact of the new regulations on the business. 
Changes 
fatigue 
schedules,  operating 
management  systems  and  employee  recruiting, compensation  and 
training programs are expected to help mitigate the impacts of the 
new regulations and employee development and retention risk. 

schedules, 

flight 

to 

Business Model   The Company serves geographically diverse markets 
and sells a very wide range of products and services. Operational scale 
can  be  difficult  to  achieve  and  the  complexity  of  the  Company's 
business model is higher compared to more narrowly-focused or larger 
retailers.  Management  continuously  assesses  the  strength  of  its 
customer  value  offer  to  ensure  that  specific  markets,  products  and 
services are financially attractive. The Company's Pure Retail initiative 
is focused on simplifying work across the Company, with a focus on 
stores. To the extent the Company is not successful in developing and 
executing its strategies, it could have an adverse effect on the financial 
condition and performance of the Company. 

Competition   The Company has a leading market position in a large 
percentage  of  the  markets  it  serves.  Sustaining  and  growing  this 
position  depends  on  our  ability  to  continually  improve  customer 
satisfaction  while identifying and pursuing new  sales opportunities. 
We  actively  monitor  competitive  activity  and  we  are  proactive  in 
enhancing our value offer elements, ranging from in-stock position to 
service and pricing. To the extent that the Company is not effective in 
responding to consumer trends or enhancing its value offer, it could 
have a  negative  impact  on  financial  performance.  Furthermore, the 
entry of new competitors, an increase in competition, both local and 
outside the community, a significant expansion of E-Commerce, or the 
introduction of new products and services in the Company's markets 
could also negatively affect the Company's financial performance. 

Community Relations   A portion of the Company's sales are derived 
from  communities  and  regions  that  restrict  commercial 
land 
ownership  and  usage  by  non-indigenous  or  non-local  owned 
businesses or which have enacted policies and regulations to support 
locally-owned  businesses.  We  successfully  operate  within  these 
environments  through  initiatives  that  promote  positive  community 
and customer relations. These include store lease arrangements with 
community-based development organizations and initiatives to recruit 
local  residents  into  management  positions  and  to  incorporate 
community stakeholder advice into our business at all levels. Further 
information  on  community  relations  is  provided  under  Corporate 
Social  Responsibility  and  Sustainable  Development  on  page  29. To 
the  extent  the  Company  is  not  successful  in  maintaining  these 
relations  or  is  unable 
lease  agreements  with 
community-based  organizations,  or  is  subject  to  punitive  fees  or 
operating  restrictions, 
it  could  have  an  adverse  effect  on  the 
Company's reputation and financial performance.   

renew 

to 

Information  Technology      The  Company  relies  on  information 
technology (“IT”) to support the current and future requirements of the 
business.  A  significant  or  prolonged  disruption  in  the  Company's 
current IT systems could negatively impact day-to-day operations of 
the  business  which  could  adversely  affect  the  Company's  financial 
performance and reputation. 

The Company is in the process of completing  the implementation 
of  new  point-of-sale,  workforce  management  and  merchandise 
management  systems  which  are  described  further  in  the  strategy 
section under Initiative #4, Project Enterprise. In 2020, the Company 
will  be  upgrading  its  financial  reporting  software.  The  failure  to 
successfully upgrade legacy systems, or to migrate from legacy systems 
to the new IT systems, could have an adverse effect on the Company's 
operations, reputation and financial performance. There is also a risk 
that  the  anticipated  benefits,  cost  savings  or  operating  efficiencies 
related  to  upgrading  or  implementing  new  IT  systems  may  not  be 
realized  which  could  adversely  affect  the  Company's  operations, 
financial performance or reputation. To help mitigate these risks, the 
Company uses a combination of specialized internal and external IT 
resources  as  well  as  a  strong  governance  structure  and  disciplined 
project management. 

The Company also depends on accurate and reliable information 
from its IT systems for decision-making and operating the business. As 
the volume of data and the complexity and integration of IT systems 
increases, there is a greater risk of errors in data or misinterpretation of 
the data which could negatively impact decision making and in turn, 
have an adverse effect on the Company's financial performance. 

24THE NORTH WEST COMPANY INC.  2019information 

(collectively 

"Confidential 

Cyber-security   The Company relies on the integrity and continuous 
availability  of  its  IT  systems.  In  the  ordinary  course  of  business,  the 
Company collects, processes, transmits and retains confidential and 
Information") 
personal 
regarding the Company and its customers, employees and suppliers. 
The Company's IT systems are exposed to the risks of “cyber-attack”, 
including  viruses  that  can  disrupt,  paralyze  or  prevent  access  to  IT 
systems or result in unauthorized access to Confidential Information. 
The Company has implemented security software and measures, 
including  monitoring,  testing  and  employee  training,  to  prevent 
unauthorized access to its IT systems and Confidential Information, and 
to reduce the likelihood  of disruptions. Cyber-attacks are constantly 
evolving and are becoming more frequent and sophisticated in nature 
and  there  is  a  risk  that  the  Company's  security  measures  may  be 
breached or  unauthorized  access  may not  be  detected  on  a  timely 
basis. Furthermore, employee error, faulty password management or 
malfeasance  may  result  in  unauthorized  access  to  IT  systems  and 
Confidential Information. Any prolonged failure relating to IT system 
availability, breaches of IT system security, a significant loss of data, an 
impairment of data integrity or unauthorized access to Confidential 
Information,  could  adversely  affect  the  financial  performance, 
operations and reputation of the Company and may result in regulatory 
enforcement actions or litigation. 

Logistics and Supply Chain   The Company relies on a complex and 
elongated  outbound  supply  chain  due  to  the  remoteness  of  the 
Company's stores.  The delivery of merchandise to a substantial portion 
of the Company's stores involves multiple carriers and multiple modes 
of  transportation  including  trucks,  trains,  aircraft,  ships  and  barges 
through  various  ports  and  transportation  hubs.  The  Company's 
reputation and financial performance can be negatively impacted by 
supply chain events or disruptions outside of the Company's control, 
including changes in foreign and domestic regulations which increase 
the cost of transportation; the quality of transportation infrastructure 
such as roads, ports and airports; labour disruptions at transportation 
companies;  the  impact  of  a  pandemic,  including  COVID-19,  that 
reduces or restricts transportation to the communities the Company 
serves;  or  the  consolidation,  financial  difficulties  or  bankruptcy  of 
transportation companies. To help mitigate these risks, the Company 
acquired North Star Air Ltd. in 2017 and has an investment in Transport 
Nanuk Inc., an arctic shipping company, which provides the Company 
with greater control over key components of our logistics network and 
service to our stores in northern Canada.

Climate  Change,  Natural  Disasters  and  Fire      The  Company's 
operations are exposed to extreme weather conditions ranging from 
blizzards to hurricanes, typhoons and cyclones which can cause loss 
of life, damage to or destruction of key stores and facilities, or temporary 
business disruptions. The stores located in the South Pacific, Caribbean 
and coastal areas of Alaska are also at risk of earthquakes and tsunamis 
which can result in loss of life and destruction of assets. The destruction 
of assets and the impact on the local economy resulting from these 
types of extreme weather conditions, particularly where more than one 
location  is  impacted,  could  have  a  material  adverse  effect  on  the 
operations and financial condition and performance of the Company. 
Severe weather conditions can also have a negative impact on NSA's 
operations  by  disrupting  the  transportation  of  merchandise  and 
passengers.  

The impact of warmer ocean water temperatures has increased 
the risk of frequency, severity and duration of hurricanes and typhoons 
especially in the northeastern Caribbean. Collectively the stores in this 
region have sales of $285.7 million and assets of $155.0 million for the 
year-ended  January  31,  2020.  In  2017,  islands  in  this  region  were 
devastated  by  two  category  five  hurricanes  which  resulted  in  the 
destruction of the Company's CUL store in St. Thomas and three RTW 
stores and significantly damaged a CUL store in St. Maarten. Rebuilding 
will  significantly  increase  resiliency  to  future  hurricanes  however, 
certain markets remain exposed to this risk. 

The Company subsequently completed a specific climate-related 
risk  management  assessment  of  its  stores  in  the  northeastern 
Caribbean  and  upgraded  its  most  hurricane-vulnerable  stores  to 
improve  the  building  construction  to  a  category  five  hurricane 
resiliency  level.  These  improvements  help  mitigate  the  impact  of 
hurricanes on the Company's stores however, there can be no certainty 
that the damage from hurricanes will not include significant damage 
to or loss of stores and warehouses. In addition, hurricanes can result 
in  significant  damage  to  or  destruction  of  important  infrastructure, 
including residences, which in turn may result in people relocating from 
an island. Any prolonged reduction in population in the communities 
the Company operates in could have a material impact on the financial 
performance of the Company.  

Longer-term global warming conditions would also have a more 
pronounced effect, both positive and negative, on the Company's most 
northern latitude stores. On the downside, global warming will result 
in rising sea levels, which will cause flooding, and melting permafrost 
which could damage or destroy the Company's stores, warehouses and 
housing.  The  Company  operates  in  71  communities  in  northern 
Canada and 16 communities in Alaska that are potentially exposed to 
changes in permafrost. Collectively these stores have sales of $670.3 
million and assets of $317.3 million for the year ended January 31, 2020.
Rising  sea levels and melting permafrost would also have the same 
negative impact on our customers which, combined with the  potential 
damage to our facilities, could have a material adverse effect on the 
Company's  operations,  financial  condition  and  performance.  The 
Company has in-depth knowledge of and expertise in construction in 
northern markets and continues to incorporate new engineering and 
construction techniques in designing buildings and facilities to help 
mitigate the impact of changing permafrost conditions. 

The Company relies upon the availability of winter roads to 40 
communities  in  northern  Canada.  Global  warming  conditions  may 
shorten or eliminate the availability of winter roads which would result 
in higher transportation costs to these remote locations. To the extent 
that  higher  transportation  costs  cannot  be  offset  by  other  cost 
reductions or passed on through higher prices, this may result in lower 
operating margins which may have an adverse effect on the Company's 
financial performance. This risk related to the availability of winter roads 
is partially mitigated by the acquisition of NSA and the utilization of the 
Company's wholly-owned airline to transport merchandise to its stores. 
On the upside, global warming could result in higher economic 
growth in the Company's northern markets and would reduce some 
operating costs such as enabling the Company to use lower-cost sealift 
year-round  to  transport  merchandise  to  the  Company's  stores 
compared to higher cost air transportation. 

25ANNUAL REPORTThe Company's stores in northern Canada and Alaska are exposed 
to  the  risk  of  wild  fires and  other  fire related losses. In  many of  the 
Company's  remote  northern  markets,  there  is  limited  fire  fighting 
equipment and capability. In the event of a fire there is a high risk of a 
complete loss of the building, equipment and inventory. In 2018, the 
Company  had  three  fires  in  northern  Canada  which  destroyed one 
store and significantly damaged two other stores. Two of the fires were 
caused  by  electrical  malfunction  and  one  was  arson-related.  The 
Company was able to re-open the stores with reduced selling square 
footage and a limited merchandise assortment while reconstruction 
and repairs were being completed. In 2019, the Company completed 
an independent review of its fire mitigation policies and procedures to 
identify  opportunities  to  improve  fire  prevention  in  its  northern 
Canadian stores and is continuing to upgrade facilities to reduce the 
risk of fire-related losses.  

In addition to the risk mitigation activities previously noted, the 
Company  also  maintains  insurance  to  help  mitigate  the  impact  of 
losses however, there can be no assurance that one or more large claims 
or that any given loss will be mitigated in all circumstances. Further 
information on insurance risk is provided below. 

Economic  Environment      External  factors  which  affect  customer 
demand  and  personal  disposable  income,  and  over  which  the 
Company  exercises  no  influence,  include  government  fiscal  health, 
general  economic  growth,  changes  in  commodity  prices,  inflation, 
unemployment  rates,  personal  debt 
levels  of  personal 
disposable income, interest rates and foreign exchange rates. Changes 
in inflation rates and foreign exchange rates are unpredictable and may 
impact the cost of merchandise and the prices charged to consumers 
which in turn could negatively impact sales and net earnings. 

levels, 

Our  largest  customer  segments  derive  most  of  their  income 
directly or indirectly from government infrastructure spending or direct 
payment  to  individuals  in  the  form  of  social  assistance,  child  care 
benefits and old age security. While these tend to be stable sources of 
income, independent of economic cycles, a decrease in government 
income transfer payments to individuals, a recession, or a significant 
and prolonged decline in consumer spending could have an adverse 
effect on the Company's operations and financial performance. 

Furthermore,  customers  in  many  of  the  Company's  markets 
benefit  from  product  cost  subsidies  through  programs,  such  as 
Nutrition  North  Canada  ("NNC"),  the  U.S.  Supplemental  Nutrition 
Assistance Program ("SNAP") and the by-pass mail system in Alaska, 
which contribute to lower living costs for eligible customers. A change 
in government policy could result in a reduction in financial support 
for these programs which would have a significant impact on the price 
of merchandise and consumer demand and could have an adverse 
effect on the Company's operations and financial condition.

A major source of employment income in the remote markets 
where the Company operates is generated from local government and 
spending  on  public  infrastructure.  This  includes  housing,  schools, 
health  care  facilities,  military  facilities,  roads  and  sewers.  Local 
employment levels will fluctuate from year-to-year depending on the 
degree of infrastructure activity and a community's overall fiscal health. 
A  similar  fluctuating  source  of  income  is  employment  related  to 
tourism and natural resource development. A significant or prolonged 
reduction in government transfers, spending on infrastructure projects, 
natural  resource development  and  tourism  spending  would have a 
negative impact on consumer income which in turn could result in a 
decrease in sales and gross profit, particularly for more discretionary 
general merchandise items. 

Management  regularly  monitors  economic  conditions  and 
considers  factors  which  can  affect  customer  demand  in  making 
operating decisions and the development of strategic initiatives and 
long-range plans.      

Fuel and Utility Costs   Compared to other retailers, the Company is 
more exposed to fluctuations in the price of energy, particularly oil. Due 
to the vast geography and remoteness of the store network, expenses 
related to aviation fuel, diesel-generated electricity  and heating fuel 
costs  are  a  more  significant  component  of  the  Company's  and  its 
customers' expenses. To the extent that escalating fuel and utility costs 
cannot be offset by alternative energy sources, energy conservation 
practices or offsetting productivity gains, this may result in higher retail 
prices or lower operating margins which may affect the Company's 
financial performance. In this scenario, consumer retail spending could 
also  be  negatively  affected  by  higher  household  energy-related 
expenses  which  could  have  an  adverse  effect  on  the  Company's 
financial performance. 

Environmental   The Company owns a large number of facilities and 
real  estate,  particularly 
in  remote  locations,  and  is  subject  to 
environmental risks associated with the contamination of such facilities 
and properties. The Company operates retail fuel outlets in a number 
of locations and uses fuel to heat stores and housing. The Company 
also  has  aviation  fuel  storage  containers  and  operates  aviation  fuel 
dispensing  equipment.  Contamination  resulting  from  gasoline, 
heating and aviation fuel is possible. The Company employs operating, 
training, monitoring  and  testing  procedures to  minimize  the  risk  of 
contamination. The Company also operates refrigeration equipment 
in its stores and distribution centres which, if the equipment fails, could 
release gases that may be harmful to the environment. The Company 
has monitoring and preventative maintenance procedures to reduce 
the risk of this contamination occurring. Even with these risk mitigation 
policies  and  procedures,  the  Company  could  incur  increased  or 
unexpected costs related to environmental incidents and remediation 
activities, including litigation and regulatory compliance costs, all of 
which could have an adverse effect on the reputation and financial 
performance of the Company.    

Laws, Regulations and Standards   The Company is subject to various 
laws, regulations and standards administered by federal, provincial and 
foreign regulatory  authorities,  including  but  not  limited  to  income, 
commodity  and  other  taxes,  securities 
laws,  duties,  currency 
repatriation, health and safety, employment standards and minimum 
wage  laws,  Payment  Card  Industry  ("PCI")  standards,  anti-money 
licensing  requirements,  product 
laundering  ("AML")  regulations, 
packaging and labeling regulations and zoning laws.  New accounting 
standards and pronouncements or changes in accounting standards 
may also impact the Company's financial results. 

These laws, regulations and standards and their interpretation by 
various courts  and agencies are subject to change. In  the course of 
complying  with  such  changes,  the  Company  may  incur  significant 
costs. Failure by the  Company to fully  comply with  applicable laws, 
regulations  and  standards  could  result 
financial  penalties, 
assessments, sanctions, loss of operating licenses or legal action that 
could  have  an  adverse  effect  on  the  reputation  and  the  financial 
performance of the Company. 

in 

The  Company  is  also  subject  to  various  privacy  laws  and 
regulations  regarding  the  protection  of  personal  information  of  its 
customers  and  employees.  Any  failure  in  the  protection  of  this 
information  or  non-compliance  with  laws  or  regulations  could 
negatively affect the Company's reputation and financial performance. 
A portion of the Company's sales and net earnings are derived 
from financial services and pharmacy operations, which are subject to 
laws,  regulations  and  standards.  Changes  in  legislation  regarding 
financial services fees, including but not limited to ATM, pre-paid Visa 
card and cheque-cashing fees and fees earned on customer accounts 
receivable, could have an adverse impact on the Company's financial 
performance  if  other  fees  or  offsetting  cost  reductions  cannot  be 
implemented.  In  Canada,  on-going  prescription  drug  reform  and 

26THE NORTH WEST COMPANY INC.  2019changes  in  dispensing  fees  could  have  an  adverse  effect  on  the 
Company's  financial  performance  if  other  fees  or  offsetting  cost 
reductions cannot be implemented. 

The airline industry is also subject to extensive legal, regulatory 
and  administrative  controls  and  oversight,  including  airline  safety 
standards.  Failure  by  the  Company  to  comply  with  these  laws, 
regulations and standards could result in the loss of operating licenses 
and  could  have  an  adverse  effect  on  the  Company's  financial 
performance and reputation. 

Furthermore, changes in legislation, including carbon taxes and 
the implementation of other greenhouse gas reduction initiatives and 
regulations related to transitioning to a low-carbon and more climate 
resilient  future,  could  result  in  additional  costs  which  could  have  a 
negative  impact  on  the  Company's  financial  performance  if  the 
Company  is  not  able  to  fully  pass  on  these  additional  costs  to  its 
customers or identify other offsetting cost reductions and efficiencies. 

Income Taxes   In  the ordinary  course of business, the Company is 
subject to audits by tax authorities. The Company regularly reviews its 
compliance with tax legislation, filing positions, the adequacy of its tax 
provisions and the potential for adverse outcomes. While the Company 
believes that its tax filing positions are appropriate and supportable, 
the  possibility  exists  that  certain  matters  may  be  reviewed  and 
challenged by the tax authorities. If the final outcome differs materially 
from the tax provisions, the Company's income tax expense and its 
earnings  could  be  affected  positively  or  negatively  in  the  period  in 
which the outcome is determined. 

Food and Product Safety   The Company is exposed to risks associated 
with food safety, product handling and general merchandise product 
defects. The  Company  also  operates  pharmacies  and  provides  tele-
pharmacy services and is subject to risks associated with errors made 
through  medication  dispensing  or  patient  consultation.  Food  sales 
represent  approximately  75%  of  total  Company  sales.  A  significant 
outbreak  of  a  food-borne  illness  or  increased  public  concerns  with 
certain food products could have an adverse effect on the reputation 
and  financial  performance  of  the  Company  and  could  lead  to 
unforeseen  liabilities  from  legal  claims.  The  Company  has  food 
preparation, handling, dispensing and storage procedures which help 
mitigate these risks. 

The Company also has product recall procedures in place in the 
event of a food-borne illness outbreak or product defect. The existence 
of these procedures does not eliminate the underlying risks and the 
ability of these procedures to mitigate risk in the event of a food-borne 
illness or product recall is dependent on their successful execution.     

Insurance      The  Company  manages  its  exposure  to  certain  risks 
through  an  integrated  insurance  program  which  combines  an 
appropriate  level  of  self-insurance  and  the  purchase  of  various 
insurance  policies. The  Company's  insurance  program  is  based  on 
various  lines  and  limits  of  coverage and  is  arranged  with  financially 
stable insurance companies as rated by professional rating agencies. 
Global insurance market conditions are more challenging as insurance 
companies  limit  their  capacity  for  underwriting  risks  in  certain 
geographic areas such as the Caribbean and northern  Canada or in 
sectors  such  as  aviation.  Insurance  companies  that  do  provide 
coverage  in  these  areas  are  requiring  significantly  higher  insurance 
premiums  and  higher  self-insured  retention levels  from  companies. 
These factors are expected to continue to result in higher insurance 
costs; and, changes in self-insured retention levels may result in greater 
earnings  volatility  in  the  event  of  future  losses.  There  can  be  no 
assurance that the Company's insurance program will be sufficient to 
cover one or more large claims, or that any given risk will be mitigated 
in all circumstances. There can also be no assurance that the Company 
will be able to continue to purchase insurance coverage at reasonable 

rates. To  the  extent  that  the  Company's  insurance  policies  do  not 
provide sufficient coverage for a loss, it could have an adverse impact 
on the Company's operating results and financial condition. 

Vendor  and  Third  Party  Service  Partner  Management      The 
Company  relies  on  a  broad  base  of  manufacturers,  suppliers  and 
operators of distribution facilities to provide goods and services. Events 
or  disruptions  affecting  these  suppliers  outside  of  the  Company's 
control could in turn result in delays in the delivery of merchandise to 
the stores and therefore negatively impact the Company's reputation 
and financial performance. A portion of the merchandise the Company 
sells is purchased offshore. Offshore sourcing could provide products 
that contain harmful or banned substances or do not meet the required 
standards. The  Company  uses  offshore  consolidators  and  sourcing 
agents to monitor product quality and reduce the risk of sub-standard 
products  however,  there  is  no  certainty  that  these  risks  can  be 
completely mitigated in all circumstances.     

NSA also relies upon suppliers and third party service partners for 
specialized  aviation  parts  and  aircraft  maintenance  services.  A 
prolonged  disruption  affecting  the  supply  of  parts  or  provision  of 
maintenance services could negatively impact the availability of aircraft 
to service the Company's customers, or result in higher than anticipated 
costs, which could have an adverse effect on the Company's financial 
performance and reputation.  

Litigation and Casualty Losses   In the normal course of business, the 
Company is subject to a number of claims and legal actions that may 
be made by its customers, suppliers and others. The Company records 
a provision for litigation claims if management believes the Company 
has liability for such claim or legal action. If management's assessment 
of liability or the amount of any such claim is incorrect, or the Company 
is unsuccessful in defending its position, any difference between the 
final judgment amount and the provision would become an expense 
or a recovery in the period such claim was resolved.

Consistent with risks inherent in the aviation industry, NSA could 
be  subject  to  large  liability  claims  arising  out  of  major  accidents  or 
disasters involving aircraft which can result in serious injury, death or 
destruction of property. Accidents and disasters may occur from factors 
outside of the Company’s control such as severe weather, lightning 
strikes, wind shear and bird strikes. Any such accident or disaster could 
have a material adverse effect on the Company’s reputation, results 
from operations and financial condition. 

Post-Employment  Benefits      The  Company  engages  professional 
investment  advisors  to  manage  the  assets  in  the  defined  benefit 
pension plans. The performance of the Company's pension plans and 
the plan funding requirements are impacted by the returns on plan 
assets,  changes 
in  the  discount  rate  and  regulatory  funding 
requirements. If capital market returns are below the level estimated 
by management or if the discount rate used to value the liabilities of 
the  plans  decreases,  the  Company  may  be  required  to  make 
contributions to its defined benefit pension plans in excess of those 
currently  contemplated,  which  may  have  an  adverse  effect  on  the 
Company's financial performance. 

The Company regularly monitors and assesses the performance 
of the pension plan assets and the impact of changes in capital markets, 
changes in plan member demographics, and other economic factors 
that  may  impact  funding  requirements,  benefit  plan  expenses  and 
actuarial assumptions. The Company makes cash contributions to the 
pension  plan  as  required  and  also  uses  letters  of  credit  to  satisfy  a 
portion  of  its  funding  obligations.  Effective  January  1,  2011,  the 
Company entered into an amended and restated staff pension plan 
and added a defined contribution plan. Under the amended pension 
plan, all members who did not meet a qualifying threshold based on 
number of years in the pension plan and age were transitioned to the 

27ANNUAL REPORTdefined contribution pension plan effective January  1, 2011 and no 
longer accumulate years of service under the defined benefit pension 
plan. Further information on post-employment benefits is provided on 
page 30 and in Note 13 to the consolidated financial statements. 

Management of Inventory   Success in the retail industry depends 
on being able to select the right merchandise, in the correct quantities 
in proportion to the demand for such merchandise. A miscalculation 
of consumer demand for merchandise could result in having excess 
inventory for some products and missed sales opportunities for others 
which  could  have  an  adverse  effect  on  operations  and  financial 
performance. Excess inventory may also result in higher markdowns or 
inventory shrinkage all of which could have an adverse effect on the 
financial performance of the Company.  

Dependence  on  Key  Facilities     There  are  five  major  distribution 
centres which are located in Winnipeg, Manitoba; Anchorage, Alaska; 
San Leandro, California; Port of Tacoma, Washington; and a third party 
managed facility in Fort Lauderdale, Florida. In addition, the Company's 
Canadian Operations support office is located in Winnipeg, Manitoba, 
NSA's  support  office  is  located  in  Thunder  Bay,  Ontario  and  the 
International Operations has support offices in Anchorage, Alaska and 
Boca  Raton,  Florida.  A  significant  or  prolonged  disruption  at  any  of 
these facilities due to fire, inclement weather or otherwise could have 
a material adverse effect on the financial performance of the Company.

Geopolitical      Changes  in  the  domestic  or  international  political 
environment may impact the Company's ability to source and provide 
products and services. Acts of terrorism, riots, and political instability, 
especially in less developed markets, could have an adverse effect on 
the financial performance of the Company.        

Ethical  Business  Conduct      The  Company  has  a  Code  of  Business 
Conduct  and  Ethics  policy  which  governs  both  employees  and 
Directors. The Company also has a Whistleblower Policy that provides 
direct access to members of the Board of Directors. Unethical business 
conduct  could  negatively  impact  the  Company's  reputation  and 
relationship with its customers, investors and employees, which in turn 
could  have  an  adverse  effect  on  the  financial  performance  of  the 
Company.

Financial Risks   In  the normal course of business, the Company is 
exposed to financial risks that have the potential to negatively impact 
its  financial  performance. The Company manages  financial  risk  with 
oversight provided by the Board of Directors, who also approve specific 
financial 
financial  transactions.  The  Company  uses  derivative 
instruments only to hedge exposures arising in respect of underlying 
business requirements and not for speculative purposes. These risks 
and the actions taken to minimize the risks are described below. Further 
information on the Company's financial instruments and associated 
risks are provided in Note 15 to the consolidated financial statements. 

Credit Risk   Credit risk is the risk of financial loss to the Company if a 
customer  or  counterparty  to  a  financial  instrument  fails  to  meet  its 
contractual obligations. The Company is exposed to credit risk primarily 
in  relation  to  individual  and  commercial  accounts  receivable.  The 
Company  manages  credit 
regular  credit 
assessments of its customers and provides allowances for potentially 
uncollectible  accounts receivable. The Company does not have any 
individual  customer  accounts  greater  than  10%  of  total  accounts 
receivable.      

risk  by  performing 

Liquidity Risk   Liquidity risk is the risk that the Company will not be 
able to meet its financial obligations as they come due or can do so 
only  at  excessive  cost.  The  Company  manages  liquidity  risk  by 
maintaining adequate credit facilities to fund operating requirements, 
pension  plan  contributions  and  planned  sustaining  and  growth-
related  capital  expenditures,  and  regularly  monitoring  actual  and 
forecasted cash flow and debt levels. At January 31, 2020, the Company 
had undrawn committed revolving loan facilities available of $189.8 
million (January 31, 2019 - $231.5 million). 

Currency Risk   Currency risk is the risk that the fair value or future cash 
flows  of  a  financial  instrument  will  fluctuate  because  of  changes  in 
foreign  exchange  rates. The  Company  is  exposed  to  currency  risk, 
primarily  the  U.S. dollar, through  its  net  investment  in  International 
Operations and its U.S. dollar denominated borrowings. The Company 
manages its exposure to currency risk by hedging the net investment 
in  foreign  operations  with  a  portion  of  U.S.  dollar  denominated 
borrowings as described in the Sources of Liquidity section on page 
17.  At  January 31,  2020,  the  Company  had  US$99.7  million  in  U.S. 
denominated debt compared to US$97.9 million at January 31, 2019
and US$99.4 million at January  31, 2018. Further information on the 
impact  of  foreign  exchange  rates  on  the  translation  of  U.S. 
denominated debt is provided in the Capital Structure section on page 
18.

The  Company  is  also  exposed  to  currency  risk  relating  to  the 
translation of International Operations earnings to Canadian dollars. In 
2019, the average exchange rate used to translate U.S. denominated 
earnings from the International Operations was 1.3246 compared to 
1.3041 last year. The Canadian dollar's depreciation in 2019 compared 
to the U.S. dollar in 2018 positively impacted consolidated net earnings 
by  $0.7  million.  In  2018,  the  average  exchange  rate  was  1.3041 
compared  to  1.2930  in  2017  which  resulted  in  an  increase  in  2018
consolidated net earnings of $0.4 million compared to 2017.

Interest Rate Risk   Interest rate risk is the risk that the fair value or 
future cash  flows of  a  financial  instrument  will  fluctuate  because  of 
changes in market interest rates. The Company is exposed to interest 
rate  risk  primarily  through  its  long-term  borrowings. The  Company 
manages exposure to interest rate risk though a combination of fixed 
and floating interest rate debt and may use interest rate swaps. Further 
information  on  long-term  debt  is  provided  in  Note  12  to  the 
consolidated financial statements. As at January 31, 2020, the Company 
had no outstanding interest rate swaps.

28THE NORTH WEST COMPANY INC.  2019     
CORPORATE SOCIAL RESPONSIBILITY & 
SUSTAINABLE DEVELOPMENT

The North West Company opened its first store in 1668 as a trading 
post in the Cree Nation of Waskaganish in northern Canada and many 
of our stores in northern Canada and Alaska have been in operation 
for over 200 years. Our continuing presence in the communities we 
serve is based on sustainable practices that reflect our adaptability and 
respect for the social license and underlying trust we must earn. 

The Company's social responsibility and sustainability objectives 

are framed under the following four pillars: 
Stronger Communities;
Better Quality of Life for our Customers;
Empowered Employees; and
Respect for the Environment.

• 
• 
• 
• 

A brief description of each pillar is as follows: 

Stronger Communities     We are committed to provide significant, 
meaningful  social benefit to the communities we serve. We believe 
that  building  strong,  healthy  relationships  through  listening  and 
collaboration is an approach that adds value for both the community 
and the Company in areas such as employment, capital investment 
and sponsorship. 

Better  Quality  of  Life  for  our  Customers     We  are  committed  to 
provide reliable access to everyday products and services that meet 
the  lifestyle  needs  of  our  customers  and  that  are  as  affordable  as 
possible.  In  addition,  we  advocate  for  policies  and  programs  that 
improve the quality of life for the people and communities we serve. 
This goes to the heart of community and cultural sustainability and to 
our role in providing socio-economic benefits in the communities we 
serve.  

Empowered Employees   We are committed to enhance employee 
satisfaction  and  effectiveness  through  our  Company  values  of 
customer  service,  trust,  enterprising  ideas,  passion  for  what  we  do, 
accountability and personal balance. We strive to provide our diverse 
and  talented  employees  with  the  best 
job  experiences  and 
opportunities, beginning with key roles in our stores.   

Respect for the Environment   We are committed to minimize our 
environmental footprint in a way that accommodates the conflicting 
realities of remote, costly-to-serve  geographies populated by lower-
income communities. We look for innovation across our business from 
efficient  building  design  to  eco-friendly  energy  alternatives  and 
limiting product packaging and waste. 

The  Board  of  Directors  are  accountable  for  overseeing  the 
Company's  Corporate  Social  Responsibility  and  Sustainable 
Development initiatives which are integrated within the Company's 
risk management and strategic planning process. In  addition to the 
information  provided  on  climate  change  and  environmental  risk 
factors previously noted under Risk Management, further information 
on the Sustainability Report is available on the Company's website at 
www.northwest.ca. 

CRITICAL ACCOUNTING ESTIMATES

The  preparation  of  financial  statements  in  accordance  with  IFRS 
requires management to make estimates, assumptions and judgments 
that  affect  the  application  of  accounting  policies  and  the  reported 
amounts  and  disclosures  made 
in  the  consolidated  financial 
statements and accompanying notes. Judgment has been used in the 
application  of  accounting  policy  and  to  determine  if  a  transaction 
should be recognized or disclosed in the financial statements while 
estimates  and  assumptions  have  been  used  to  measure  balances 
recognized or disclosed. These estimates, assumptions and judgments 
are  based  on  management's  historical  experience,  knowledge  of 
current events, expectations of future outcomes and other factors that 
management considers reasonable under the circumstances. Certain 
of  these  estimates  and  assumptions  require  subjective  or  complex 
judgments  by  management  about  matters  that  are  uncertain  and 
changes in these estimates could materially impact the consolidated 
financial statements and disclosures. Management regularly evaluates 
the estimates and assumptions it uses and revisions are recognized in 
the  period  in  which  the  estimates  are  reviewed  and  in  any  future 
periods affected. The areas that management believes involve a higher 
degree of judgment or complexity, or areas where the estimates and 
assumptions may have the most significant impact on the amounts 
recognized  in  the  consolidated  financial  statements  include  the 
following:  

Valuation  of  Accounts  Receivable    The  Company  records  an 
allowance for doubtful accounts related to accounts receivable that 
may potentially be impaired. The Company recognizes loss allowances 
for expected credit losses ("ECL's") on accounts receivable.  The change 
in ECL's is recognized in net earnings and reflected as an allowance 
against  accounts  receivable.  The  Company  uses  historical  trends, 
timing  of  recoveries  and  management's  judgment  as  to  whether 
current economic and credit conditions are such that actual losses are 
likely to differ from historical trends. A significant change in one or more 
of these factors could impact the estimated allowances for doubtful 
accounts  recorded  in  the  consolidated  balance  sheets  and  the 
provisions  for  debt  loss  recorded  in  the  consolidated  statement  of 
earnings.  Additional  information  on  the  valuation  of  accounts 
receivable is provided in Note 5 and the Credit Risk section in Note 15 
to the consolidated financial statements.

Valuation of Inventories  Inventories are stated at the lower of cost 
and net realizable value. Significant estimation is required in: (1) the 
determination of discount factors used to convert inventory to cost 
after  a  physical count at  retail has been  completed; (2)  recognizing 
merchandise  for  which  the  customer's  perception  of  value  has 
declined and appropriately marking the retail value of the merchandise 
down  to  the  perceived  value;  (3)  estimating  inventory  losses,  or 
shrinkage, occurring between the last physical count and the balance 
sheet date; and (4) the impact of vendor rebates on cost.

General Merchandise inventories counted at retail are converted 
to  cost  by  applying  average  cost  factors  by  merchandise  category. 
These cost factors represent the average cost-to-retail ratio for each 
merchandise category based on beginning inventory and purchases 
made throughout the year.

Inventory shrinkage is estimated as a percentage of sales for the 
period from the date of the last physical inventory count to the balance 
sheet date. The estimate is based on historical experience and the most 
recent  physical  inventory  results.  To  the  extent  that  actual  losses 
experienced vary from those estimated, both inventories and cost of 
sales may be impacted.

29ANNUAL REPORTChanges or differences in these estimates may result in changes 
to  inventories  on  the  consolidated  balance  sheets  and  a  charge  or 
credit  to  cost  of  sales  in  the  consolidated  statements  of  earnings. 
Additional information regarding inventories is provided in Note 6 to 
the consolidated financial statements. 

Post-Employment Benefits  The defined benefit plan obligations are 
accrued  based  on  actuarial  valuations  which  are  dependent  on 
assumptions determined by management. These assumptions include 
the discount rate used to calculate benefit plan obligations, the rate of 
compensation  increase,  retirement  ages  and  mortality  rates. These 
assumptions  are  reviewed  by  management  and  the  Company's 
actuaries.

The discount rate used to calculate benefit plan obligations and 
the  rate  of  compensation 
increase  are  the  most  significant 
assumptions.  The  discount  rate  used  to  calculate  benefit  plan 
obligations and plan asset returns is based on market interest rates, as 
at the Company's measurement date of January 31, 2020 on a portfolio 
of  Corporate  AA  bonds  with  terms  to  maturity  that,  on  average, 
matches  the  terms  of  the  defined  benefit  plan  obligations.  The 
discount rate used to measure the benefit plan obligations for fiscal 
2019  was  2.75%  compared  to  3.75%  in  2018  and  3.50%  in  2017. 
Management  assumed a rate of compensation increase of 4.0% for 
fiscal 2019 - 2017.

These assumptions may change in the future and may result in 
material  changes  in  the  defined  benefit  plan  obligation  on  the 
Company's  consolidated  balance  sheets,  the  defined  benefit  plan 
expense  on  the  consolidated  statements  of  earnings  and  the  net 
actuarial  gains  or  losses  recognized  in  comprehensive  income  and 
retained  earnings.  Changes  in  financial  market  returns  and  interest 
rates could also result in changes to the funding requirements of the 
Company's  defined  benefit  pension  plans.  Additional  information 
regarding  the  Company's  post-employment  benefits,  including  the 
sensitivity of a 100 basis point change in the discount rate, is provided 
in Note 13 to the consolidated financial statements.

Amortization of Long-lived Assets and Right-of-Use Assets  The 
Company makes estimates about the expected useful lives of long-
lived  assets,  including  right-of-use  assets  and  aircraft,  the  expected 
residual values of the assets and the most appropriate method to reflect 
the  realization  of  the  assets  future  economic  benefit. This  includes 
using judgment to determine which asset components constitute a 
significant cost in relation to the total cost of an asset. Changes to these 
estimates, which can be significant, could be caused by a variety of 
factors, including changes in expected useful lives or residual values, 
changes to maintenance programs and changes in utilization of the 
aircraft. Estimates and assumptions are evaluated at least annually and 
any  adjustments  are  accounted  for  as  a  change  in  estimate,  on  a 
prospective  basis,  through  amortization  expense  in  the  Company's 
consolidated statement of earnings.

Business  Combinations    The  Company's  accounts  for  business 
combinations  using  the  acquisition  method  of  accounting  which 
requires the acquired assets and assumed liabilities to be recorded at 
their estimated fair values. Judgment is required to determine the fair 
value of the assets and liabilities with the most significant judgment 
and assumptions required to determine the estimated fair values of 
intangible assets, particularly trade names. 

The Company uses the royalty relief method to determine the fair 
value of the trade name intangible assets. This technique values the 
intangible assets based on the present value of the expected after-tax 
royalty cash flow stream using a hypothetical licensing arrangement. 
Significant assumptions include, among others, the determination of 
projected  revenues,  royalty  rate,  discount  rates  and  anticipated 
average income tax rates.

Impairment  of  Long-lived  Assets    The  Company  assesses  the 
recoverability of values assigned to long-lived assets after considering 
potential impairment indicated by such factors as business and market 
trends,  future  prospects,  current  market  value  and  other  economic 
factors.  Judgment  is  used  to  determine  if  a  triggering  event  has 
occurred requiring an impairment test to be completed. If there is an 
indication of impairment, the recoverable amount of the asset, which 
is the higher of its fair value less costs of disposal and its value in use, 
is estimated in order to determine the extent of the impairment loss.  
Where the asset does not generate cash flows that are independent 
from other assets, the Company estimates the recoverable amount of 
the  cash-generating  unit  ("CGU")  to  which  the  asset  belongs.  For  
tangible  and  intangible  assets  excluding  goodwill,  judgment  is 
required to determine the CGU based on the smallest group of assets 
that  generates  cash  inflows  from  continuing  use  that  are  largely 
independent of the cash inflows of other assets or groups of assets. To 
the extent that the carrying value exceeds the estimated recoverable 
amount,  an  impairment  charge  is  recognized  in  the  consolidated 
statements of earnings in the period in which it occurs. 

Various assumptions  and  estimates  are  used  to  determine  the 
recoverable amount of a CGU. The Company determines fair value less 
costs  of  disposal  using  estimates  such  as  market  rental  rates  for 
comparable  properties,  property  appraisals  and  capitalization  rates. 
The  Company  determines  value  in  use  based  on  estimates  and 
assumptions regarding future financial performance. The underlying 
estimates for cash flows include estimates for future sales, gross margin 
rates  and  store  expenses,  and  are  based  upon  the  stores'  past  and 
expected future performance. Changes which may impact future cash 
flows include, but are not limited to, competition, general economic 
conditions and increases in operating costs that cannot be offset by 
other productivity improvements. To the extent that management's 
estimates  are  not  realized,  future  assessments  could  result  in 
impairment  charges  that  may  have  a  significant  impact  on  the 
Company's consolidated balance sheets and consolidated statements 
of earnings.

Goodwill  Goodwill is not amortized but is subject to an impairment 
test  annually  or  whenever  indicators  of  impairment  are  detected. 
Judgment is required to determine the appropriate grouping of CGUs 
for the purpose of testing for impairment. Judgment is also required 
in  evaluating  indicators  of  impairment  which  would  require  an 
impairment test to be completed. Goodwill is allocated to CGUs that 
are  expected  to  benefit  from  the  synergies  of  the  related  business 
combination and represents the lowest level within the Company at 
which  goodwill  is  monitored  for  internal  management  purposes, 
which is both the Company's Canadian Operations and International 
Operations segments before aggregation.

The value of the goodwill was tested by means of comparing the 
recoverable amount of the operating segment to its carrying  value. 
The recoverable amount is the greater of its value in use or its fair value 
less costs of disposal. The operating segment's recoverable amount 
was based on fair value less costs of disposal. A range of fair values was 
estimated by inferring enterprise values from the product of financial 
performance and comparable trading multiples. Values assigned to the 
key  assumptions  represent management's  best  estimates and  have 
been  based  on  data  from  both  external  and  internal  sources.  Key 
assumptions  used  in  the  estimation  of  enterprise  value  include: 
budgeted financial performance, selection of market trading multiples 
and costs to sell. To the extent that management's estimates are not 
realized, future assessments could result in impairment charges that 
may have a significant impact on the Company's consolidated balance 
sheets and consolidated statements of earnings.

30THE NORTH WEST COMPANY INC.  2019The Company performed the annual goodwill impairment test in 
2019  and  determined  that  the  recoverable  amount  exceeded  its 
carrying  value.  No  goodwill 
identified  and 
management  considers  any  reasonably  foreseeable changes  in  key 
assumptions unlikely to produce a goodwill impairment.

impairment  was 

Income  and  Other  Taxes    Deferred  tax  assets  and  liabilities  are 
recognized for  the  future  income  tax  consequences  attributable  to 
temporary differences between the financial statement carrying values 
of assets and liabilities and their respective income tax bases. Deferred 
income  tax  assets  or  liabilities  are  measured  using  enacted  or 
substantively enacted income tax rates expected to apply to taxable 
income in the years in which those temporary differences are expected 
to  be  recovered or  settled. The  calculation  of  current  and  deferred 
income taxes requires management to use judgment regarding the 
interpretation  and  application  of  tax  legislation  in  the  various 
jurisdictions  in  which  the  Company  operates.  The  calculation  of 
deferred income tax assets and liabilities is also impacted by estimates 
of future financial results, expectations regarding the timing of reversal 
of temporary differences, and assessing the possible outcome of audits 
of tax filings by the regulatory agencies.

Changes or differences in these estimates or assumptions may 
result in changes to the current or deferred income tax balances on 
the  consolidated  balance  sheet,  a  charge  or  credit  to  income  tax 
expense in the consolidated statements of earnings and may result in 
cash payments or receipts. Additional information on income taxes is 
provided in Note 10 to the consolidated financial statements.

Vendor  Allowances    Accounting  for  vendor  allowances  requires 
judgement in estimating the volume of purchases during a period of 
time, product remaining in opening inventory and the probability that 
funds will be collected from vendors.  Earned vendor allowances are 
allocated between cost of sales and inventories.

Leases  The  values  of  right-of-use  assets  and  lease  liabilities  are 
measured based on whether renewal options are reasonably certain 
of being exercised and an estimate of the incremental borrowing rate 
specific to each leased asset if the interest rate in the lease is not readily 
determined.  The  incremental borrowing rate  for the  Canadian  and 
International  Operations  is  determined  based  on  the  applicable 
corporate  bond  yield  curve  with  an  adjustment  that  reflects  the 
security.

ACCOUNTING STANDARDS IMPLEMENTED IN 
2019

New Standards Implemented  The Company adopted the amended 
IFRS 16 - Leases with a date of initial application of February 1, 2019 
using  the  full  retrospective  approach.  The  Company  recorded  the 
cumulative effects of initial application in opening retained earnings 
as at February 1, 2018, the beginning of the comparative period, and 
restated its results for the year ended January 31, 2019. The Company 
has also restated its consolidated balance sheets as at January 31, 2019 
and February 1, 2018.

This  standard  requires  lessees  to  recognize  a  lease  liability 
representing the obligation for future lease payments and a right-of-
use asset in the consolidated balance sheets for substantially all lease 
contracts, initially measured at the present value of unavoidable lease 
payments.  Purchase,  renewal  and  termination  options  which  are 
reasonably  certain  of  being  exercised  are  also  included  in  the 
measurement  of  the  lease  liability. Lease  payment  liabilities  do  not 
include variable lease payments that are not based on an index or rate.
Prior  to  the  adoption  of  IFRS  16,  substantially  all  leases  were 
classified as operating leases based on the Company’s assessment that 
a  significant  portion  of  the  risks  and  rewards  of  ownership  were 
retained  by  the  lessor.  Lease  payments  were  recorded  in  selling, 
operating and administrative expenses in the consolidated statements 
of earnings.

Under IFRS 16, the Company recognizes right-of-use assets and 
lease  liabilities  for  its  leases  of  land,  buildings  and  equipment. The 
nature and timing of leasing expenses have changed as operating lease 
expenses  were  replaced  by  an  amortization  charge  for  right-of-use 
assets and interest expense on lease liabilities. IFRS 16 also changed 
the  presentation  of  cash  flows  relating  to  leases  in  the  Company’s 
consolidated statements of cash flows, but did not cause a difference 
in the amount of cash transferred between the lease parties.

In  applying  IFRS  16,  the  Company  has  applied  the  following 

practical expedients:

Definition of a lease Previously, the Company determined whether an 
arrangement is or contains a lease under IAS 17. On transition to IFRS 
16,  the  Company  has  elected  to  apply  the  practical  expedient  to 
grandfather the assessment of which transactions are leases.

Short-term leases The Company has elected to apply the recognition 
exemptions to certain short-term leases.

Impacts  on  consolidated  financial  statements  The  following  tables 
summarize  the  impacts  of  adopting  IFRS  16  on  the  Company’s 
consolidated financial statements.

31ANNUAL REPORTNew Standards Implemented (continued) Consolidated Statements of Earnings - January 31, 2019

($ in thousands)

SALES

Cost of sales

Gross profit

Selling, operating and administrative expenses

Earnings from operations

Interest expense

Earnings before income taxes

Income taxes

NET EARNINGS FOR THE YEAR

NET EARNINGS ATTRIBUTABLE  TO

The North West Company Inc.

Non-controlling interests

TOTAL NET EARNINGS

NET EARNINGS PER SHARE

Basic

Diluted

Year Ended 
January 31, 2019
(Previously Reported)

Impact: Adoption of
IFRS 16

$

2,013,486

$

(1,372,943)

640,543

(510,635)

129,908

(13,965)

115,943

(25,311)

90,632

86,748

3,884

90,632

1.78

1.77

$

$

$

$

$

$

$

$

$

$

—

—

—

6,093 (1)

6,093

(5,675) (2)

418

(427) (3)

(9)

(9)

—

(9)

—

—

Year Ended 
January 31, 2019
(Restated)

$

2,013,486

(1,372,943)

640,543

(504,542)

136,001

(19,640)

116,361

(25,738)

90,623

86,739

3,884

90,623

1.78

1.77

$

$

$

$

$

(1) Additional amortization on right-of-use assets less previously recorded operating lease rental expense
(2) Interest expense on lease liabilities
(3) Impact of adjustments to deferred tax assets and liabilities

32THE NORTH WEST COMPANY INC.  2019New Standards Implemented (continued)  Condensed Consolidated Balance Sheets - January 31, 2019

($ in thousands)

CURRENT ASSETS

NON-CURRENT ASSETS
     Property and equipment 
     Right-of-use assets
     Goodwill 
     Intangible assets
     Deferred tax assets
     Other assets

TOTAL  ASSETS

CURRENT LIABILITIES

NON-CURRENT LIABILTIES
     Long-term debt
     Lease liabilities
     Defined benefit plan obligation
     Deferred tax liabilities
     Other long-term liabilities

TOTAL LIABILITIES
SHAREHOLDERS' EQUITY
     Share capital
     Contributed surplus
     Retained earnings
     Accumulated other comprehensive income

Equity attributable to The North West Company Inc.
Non-controlling interests

TOTAL EQUITY

TOTAL LIABILITIES & EQUITY

January 31, 2019
(Previously Reported)

Impact: Adoption
of IFRS 16

January 31, 2019
(Restated)

$

376,829

$

(532) (1)

$

376,297

$

$

$

$

514,946
—
45,203
39,199
32,909
13,835
646,092

1,022,921

176,881

365,857
—
28,969
9,007
21,103

424,936
601,817

173,681
3,530
211,191
20,132

408,534
12,570

421,104

$

$

—
127,794 (2)
—
—
1,796 (3)
(2,118) (1)

127,472

126,940

20,057 (4)

—
118,112 (4)
—
(612) (3)
(529) (5)

116,971
137,028

—
—
(9,823) (6)
(265)

(10,088)
—

(10,088)

514,946
127,794
45,203
39,199
34,705
11,717
773,564

1,149,861

196,938

365,857
118,112
28,969
8,395
20,574

541,907
738,845

173,681
3,530
201,368
19,867

398,446
12,570

411,016

$

1,022,921

$

126,940

$

1,149,861

(1) Prepaid rent removed and incorporated into lease liability calculation
(2)  Capitalization of right-of-use assets less both tenant inducements and step-lease accruals which have been incorporated into right-of-use 

asset and lease liability calculation

(3) Deferred tax impact of transition adjustments
(4) Recognition of lease liabilities less tenant inducements
(5) Removal of tenant inducements and step-lease accruals incorporated into right-of-use asset and lease liability calculation
(6) Cumulative after tax impact of differences described above on retained earnings

33ANNUAL REPORTNew Standards Implemented (continued)  Condensed Consolidated Balance Sheets - February 1, 2018

($ in thousands)

CURRENT ASSETS

NON-CURRENT ASSETS
     Property and equipment 
     Right-of-use assets
     Goodwill 
     Intangible assets
     Deferred tax assets
     Other assets

TOTAL  ASSETS

CURRENT LIABILITIES

NON-CURRENT LIABILTIES
     Long-term debt
     Lease liabilities
     Defined benefit plan obligation
     Deferred tax liabilities
     Other long-term liabilities

TOTAL LIABILITIES
SHAREHOLDERS' EQUITY
     Share capital
     Contributed surplus
     Retained earnings
     Accumulated other comprehensive income

Equity attributable to The North West Company Inc.
Non-controlling interest

TOTAL EQUITY

TOTAL LIABILITIES & EQUITY

January 31, 2018
(Previously Reported)

Impact: Adoption
of IFRS 16

February 1, 2018
(Restated)

$

335,003

$

(23) (1)

$

334,980

$

$

$

$

469,993
—
41,231
37,628
34,450
12,643
595,945

930,948

171,212

313,549
—
34,095
6,468
23,468

377,580
548,792

172,619
2,570
181,844
12,918

369,951
12,205

382,156

$

$

—
115,844 (2)
—
—
2,145 (3)
(1,845) (1)

116,144

116,121

21,702 (4)

—
105,541 (4)
—
(607) (3)
(701) (5)

104,233
125,935

—
—
(9,814) (6)
—

(9,814)
—

(9,814)

469,993
115,844
41,231
37,628
36,595
10,798
712,089

1,047,069

192,914

313,549
105,541
34,095
5,861
22,767

481,813
674,727

172,619
2,570
172,030
12,918

360,137
12,205

372,342

$

930,948

$

116,121

$

1,047,069

(1) Prepaid rent removed and incorporated into lease liability calculation
(2)  Capitalization of right-of-use assets less both tenant inducements and step-lease accruals which have been incorporated into right-of-use 

asset and lease liability calculation

(3) Deferred tax impact of transition adjustments
(4) Recognition of lease liabilities less tenant inducements
(5) Removal of tenant inducements and step-lease accruals incorporated into right-of-use asset and lease liability calculation
(6) Cumulative after tax impact of differences described above on retained earnings

34THE NORTH WEST COMPANY INC.  2019New Standards Implemented (continued)  Condensed Consolidated Statements of Cash Flows - January 31, 2019

($ in thousands)

CASH PROVIDED BY (USED IN)

Operating activities
     Net earnings for the period
     Adjustments for:
  Amortization
  Provision for income taxes
  Interest expense
  Equity settled share option expense
  Gain on partial insurance settlement
  Taxes paid
  Loss on disposal of property and equipment

     Change in non-cash working capital
     Change in other non-cash items

     Cash from operating activities

Investing activities
     Cash used in investing activities

Financing activities
     Net increase in long-term debt
     Payment of lease liabilities, principal
     Payment of lease liabilities, interest
     Dividends
     Dividends to non-controlling interests
     Interest paid

     Cash used in financing activities
Effect of foreign exchange rates on cash
NET CHANGE IN CASH
     Cash, beginning of period

CASH, END OF PERIOD

Year Ended
January 31, 2019
(Previously Reported)

Impact: Adoption
of IFRS 16

Year Ended
January 31, 2019
(Restated)

$

90,632

$

(9) (1)

$

90,623

59,435
25,311
13,965
2,022
(16,955)
(26,446)
1,232
149,196
(20,792)
(1,284)

127,120

22,586 (2)
427
5,675 (3)
—
—
—
(42) (4)

28,637
(32)
—

28,605

82,021
25,738
19,640
2,022
(16,955)
(26,446)
1,190
177,833
(20,824)
(1,284)

155,725

(80,793)

—

(80,793)

44,785
—
—
(62,329)
(3,954)
(12,254)

(33,752)
713
13,288
25,160

—
(22,930) (5)
(5,675) (6)
—
—
—

(28,605)
—
—
—

$

38,448

$

—

$

44,785
(22,930)
(5,675)
(62,329)
(3,954)
(12,254)

(62,357)
713
13,288
25,160

38,448

(1) See preceding section for a description of IFRS 16 adjustments that impact net earnings for the year
(2) Amortization of right-of-use assets
(3) Interest expense on lease liabilities
(4) Loss on leases terminated in period
(5) Payment of lease liabilities
(6) Interest paid on lease liabilities

35ANNUAL REPORTNew Standards Implemented (continued)  Effective February 
1, 2019, the Company adopted IFRIC Interpretation 23 and also 
adopted  amendments  to  the  following  standards:    IFRS  3 
Business Combinations;  IAS 12 Income Taxes;  IAS 23 Borrowing 
Costs; and  IAS 19 Employee Benefits as required by the IASB.  A 
summary of these changes is as follows:

• 

• 

• 

• 

• 

Interpretation  23  provides  guidance  on  the 
IFRIC 
accounting  for  current  and  deferred  tax  liabilities  and 
assets in circumstances in which there is uncertainty over 
income tax treatments;
IFRS  3  Business  Combinations  clarifies  how  a  company 
accounts for increasing its interest in a joint operation that 
meets the definition of a business;
IAS  12  Income  Taxes    specifies  that  all  income  tax 
consequences of dividends are recognized consistently 
with  the  transactions  that  generated  the  distributable 
profits (i.e. in net earnings, other comprehensive income 
or equity); 
IAS 23 Borrowing Costs  clarifies that specific borrowings 
to finance the construction of a qualifying asset should be 
transferred  to  the  general  borrowings  pool  once  the 
construction of the qualifying asset has been completed; 
and
IAS 19 Employee Benefits amendments require a company 
to  update  its  assumptions  for  the  remainder  of  the 
reporting period after a plan change.  Amendments have 
also  been  included  clarifying  the  effect  of  a  plan 
amendment on the asset ceiling. 

NON-GAAP FINANCIAL MEASURES

(1)  Earnings  Before  Interest,  Income  Taxes,  Depreciation  and 
Amortization  (EBITDA),  Adjusted  EBITDA  and  Adjusted  Net 
Earnings are not recognized measures under IFRS. Management uses 
these non-GAAP financial measures to exclude the impact of certain 
income  and  expenses  that  must  be  recognized  under  IFRS.  The 
excluded  amounts  are  either  subject  to  volatility  in  the  Company's 
share  price  or  may  not  necessarily  be  reflective  of  the  Company's 
underlying  operating  performance.  These 
factors  can  make 
comparisons  of  the  Company's  financial  performance  between 
periods more difficult. The Company may exclude additional items if it 
believes  that  doing  so  will  result  in  a  more  effective  analysis  and 
explanation of the underlying financial performance. The exclusion of 
these items does not imply that they are non-recurring.  

These measures do not have a standardized meaning prescribed 
by GAAP and therefore they may not be comparable to similarly titled 
measures presented by other publicly traded companies and should 
not  be  construed  as  an  alternative  to  the  other  financial  measures 
determined in accordance with IFRS.  

Reconciliation  of  consolidated  net  earnings  to  EBITDA  and 
adjusted EBITDA

($ in thousands)

Net earnings

Add:

   Amortization

   Interest expense

   Income taxes

EBITDA

2019

2018(1)

$ 86,273

$

90,623

89,222

20,948

23,132

82,021

19,640

25,738

$ 219,575

$ 218,022

(18,170)

3,550

(20,053)

11,204

$ 204,955

$ 209,173

The  adoption  of  these  amendments  did  not  have a  material 
impact on the Company.

Less: Gain on partial insurance settlement(2)

Add:  Share-based compensation expense(3)

Adjusted EBITDA

(1)  IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 

as described in the Accounting Standard Changes Implemented in 2019.

(2) The Company's 2018 insurance gains for the year have been updated to include a $3.1 
million gain in Canadian Operations. This amount had previously been excluded from 
adjusted EBITDA because it was comparable to an insurance gain recorded in the third 
quarter of 2017.

(3) Share-based  compensation  expense  includes  all  share-based  compensation  as 
indicated in Note 14 and Note 18 to the Company's Consolidated Financial Statements. 
In the prior year, the adjustment for share-based compensation only included stock 
options. This change has been made on a comparative basis.

For  EBITDA  information  by  business  segment,  see  Note  4  to  the 
consolidated financial statements.

FUTURE ACCOUNTING STANDARDS 

The  following  new  standards,  and  amendments  to  standards  and 
interpretations, are not  yet  effective for the  year  ended  January  31, 
2020,  and  have  not  been  applied  in  preparing  the  annual  audited 
consolidated financial statements.   

Definition of Material  In May 2017, the IASB issued amendments to 
IAS 1 Presentation of Financial Statements and IAS 8 Accounting Policies, 
Changes  in  Accounting  Estimates  and  Errors.    These  amendments 
clarified  the  definition  of  material.    Under  the  amended  definition, 
information  is  material  if  omitting,  misstating  or  obscuring  it  could 
reasonably be expected to influence the decisions that the primary 
users of general purpose financial statements make.  The amendments 
are effective for the Company on February 1, 2020 and are required to 
be applied prospectively.  The implementation of this amendment is 
not expected to have a significant impact on the Company.

There are no other IFRS or IFRIC interpretations that are not yet effective 
that would be expected to have a material impact on the Company.

36THE NORTH WEST COMPANY INC.  2019Reconciliation  of  consolidated  net  earnings  to  adjusted  net 
earnings:

($ in thousands)

Net earnings
Less:  Gain on partial insurance settlement(2), net 

of tax

Add:  Share-based compensation expense, net 

of tax(3)

Adjusted Net Earnings

2019

2018(1)

$ 86,273

$

90,623

(13,887)

(15,439)

2,991

9,138

$ 75,377

$

84,322

(1)  IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 

as described in the Accounting Standard Changes Implemented in 2019.

(2) The Company's 2018 insurance gains for the year have been updated to include a $3.1 
million gain in Canadian Operations. This amount had previously been excluded from 
adjusted EBITDA because it was comparable to an insurance gain recorded in the third 
quarter of 2017.

(3) Share-based compensation expense includes the after-tax impact of all share-based 
compensation as indicated in Note 14 and Note 18 to the Company's Consolidated 
Financial Statements. In prior years, the adjustment for share-based compensation only 
included stock options. This change has been made on a comparative basis.

The Company recorded gains on fire, hurricane Irma  and aircraft related 
insurance claims. These gains were due to the difference between the 
replacement cost of the assets destroyed and their book value and also 
for the recovery of business interruption losses on hurricane claims.

Certain share-based compensation costs are presented as liabilities on 
the Company's consolidated balance sheets. The Company is exposed 
to  market  price  fluctuations  in  its  share  price  through  these  share-
based compensation costs. These liabilities are recorded at fair value 
at each reporting date based on the market price of the Company's 
shares at the end of each reporting  period with the changes in fair 
value  recorded  in  selling,  operating  and  administrative  expenses. 
Further information on share-based compensation is provided in Note 
14 and Note 18 to the Company's Consolidated Financial Statements.

(2) Return on Net Assets (RONA)  is not a recognized measure under 
IFRS.  Management believes that RONA is a useful measure to evaluate 
the financial return on the net assets used in the business. RONA is 
calculated as earnings from operations (EBIT)  for the year divided by 
average monthly net assets. The following table reconciles net assets 
used  in  the  RONA  calculation  to  IFRS  measures  reported  in  the 
consolidated financial statements as at January  31 for the following 
fiscal years:

($ in millions)

Total assets

Less: Total liabilities

Add: Total long-term debt and lease liabilities

2019

2018(1)

$ 1,215.5

$ 1,149.9

(788.6)

550.1

(738.8)

506.7

917.8

Net Assets Employed

$

977.0

$

(1)  IFRS 16 - Leases was applied retrospectively with restatement of certain prior year figures 

as described in the Accounting Standard Changes Implemented in 2019.

(3) Return on Average Equity (ROE)  is not a recognized measure 
under  IFRS.  Management  believes  that  ROE  is  a  useful  measure  to 
evaluate the financial return on the amount invested by shareholders. 
ROE  is  calculated  by  dividing  net  earnings  for  the  year  by  average 
monthly total shareholders' equity.  There is no directly comparable 
IFRS measure for return on equity.

37ANNUAL REPORTGLOSSARY OF TERMS

AC  Alaska Commercial Company store banner.

Basic earnings per share  Net earnings attributable to shareholders of The 
North  West  Company  Inc.  divided  by  the  weighted-average  number  of 
shares outstanding during the period. 

Fair value  The amount of consideration that would be agreed upon in an 
arm's length transaction between knowledgeable, willing parties who are 
under no compulsion to act.   

Gross profit  Sales less cost of goods sold and inventory shrinkage. 

Gross profit rate  Gross profit divided by sales. 

Basis point  A unit of measure that is equal to 1/100th of one percent. 

GT  Giant Tiger store banner.

Book value per share  Equity attributable to shareholders of The North 
West  Company  Inc.  divided  by  the  number  of  shares,  basic  or  diluted, 
outstanding at the end of the year. 

CGAAP  (Canadian  generally  accepted  accounting  principles)    The 
consolidated financial statements for the fiscal years 2009 and prior were 
prepared  in  accordance  with  Canadian  generally  accepted  accounting 
principles as issued by the Canadian Institute of Chartered Accountants. 

Compound  Annual  Growth  Rate  ("CAGR")    The  compound  annual 
growth rate is the year-over-year percentage growth rate over a given period 
of time.   

Conversion to a Share Corporation  On January 1, 2011, the North West 
Company  Fund  (the “Fund”)  completed  a  conversion  to  a  corporation 
named The North West Company Inc. (the “Company”) by way of a plan of 
arrangement under section 192 of the Canada Business Corporations Act.  
The details of the conversion and the Arrangement are contained in the 
management information circular dated April 29, 2010 which is available on 
the  Company's  website  at  www.northwest.ca  or  on  SEDAR  at 
www.sedar.com.  

The  MD&A  contains  references  to  “shareholders”, “shares”  and 
“dividends” which  were previously  referred to  as “unitholders”, “units” and 
“distributions” under the Fund.  

CUL  Cost-U-Less store banner.

Debt covenants  Restrictions written into banking facilities, senior notes 
and loan agreements that prohibit the Company from taking actions that 
may negatively impact the interests of the lenders.  

Debt  loss    An  expense  resulting  from  the  estimated  loss  on  potentially 
uncollectible accounts receivable.  

Debt-to-equity ratio  Provides information on the proportion of debt and 
equity the Company is using to finance its operations and is calculated as 
total debt divided by shareholders' equity. 

Diluted earnings per share  The amount of net earnings for the period 
attributable to shareholders of The North West Company Inc. divided by the 
weighted-average  number  of  shares  outstanding  during  the  period 
including the impact of all potential dilutive outstanding shares at the end 
of the period. 

EBIT (Earnings From Operations)  Net earnings before interest and income 
taxes provides an indication of the Company's performance prior to interest 
expense and income taxes. 

EBIT margin  EBIT divided by sales.

EBITDA    Net  earnings  before  interest,  income  taxes,  depreciation  and 
amortization  provides  an 
indication  of  the  Company's  operational 
performance before allocating the cost of interest, income taxes and capital 
investments.  See Non-GAAP Financial Measures section.

EBITDA margin  EBITDA divided by sales.

Hedge  A risk management technique used to manage interest rate, foreign 
currency exchange or other exposures arising from business transactions.

Interest coverage   Net earnings before interest and income taxes divided 
by interest expense.    

IFRS (International Financial Reporting Standards)  Effective for the 2011 
fiscal  year,  the  consolidated  financial  statements  were  prepared  in 
accordance with International Financial Reporting Standards as issued by 
the  International  Accounting  Standards  Board.  Comparative  financial 
information for the year ended January 31, 2011 (“2010”) previously reported 
in  the  consolidated  financial  statements  prepared  in  accordance  with 
CGAAP has been restated in accordance with the accounting policies and 
financial statement presentation adopted under IFRS.  Further information 
on the transition to IFRS and the impact on the Company's consolidated 
financial  statements  is  provided  in  the  2011  Annual  Financial  Report 
available  on  SEDAR  at  www.sedar.com or  on  the  Company's  website  at 
www.northwest.ca.

NSA  North Star Air Ltd., a regional airline providing cargo and passenger 
services.

Return  on  Average  Equity  ("ROE")    Net  earnings  divided  by  average 
shareholders' equity.  See Non-GAAP Financial Measures section.

Return on Net Assets ("RONA")  Net earnings before interest and income 
taxes divided by average net assets employed (total assets less accounts 
payable and accrued liabilities, income taxes payable, defined benefit plan 
obligations,  deferred tax liabilities,  and other long-term liabilities).  See Non-
GAAP Financial Measures section.  

RTW    Roadtown  Wholesale  Trading  Ltd.  collectively  consisting  of  the 
Riteway  Food  Markets  banner,  a  Cash  and  Carry  store  and  a  significant 
wholesale operation.

Same store sales  Retail food and general merchandise sales from stores 
that have been open more than 52 weeks in the periods being compared, 
excluding the impact of foreign exchange. Total same store sales consists 
of retail food and general merchandise sales and excludes other sales.

Working capital  Total current assets less total current liabilities. 

Year  The fiscal year ends on January 31. Each fiscal year has 365 days of 
operations  with  the  exception  of  a  "leap  year"  which  has  366  days  of 
operations as a result of February 29. The following table summarizes the 
fiscal year: 

Fiscal
Year

2019

2018

2017

2016

2015

2014

Year-ended

January 31, 2020

January 31, 2019

January 31, 2018

January 31, 2017

January 31, 2016

January 31, 2015

Fiscal
Year

2013

2012

2011

2010

2009

2008

Year-ended

January 31, 2014

January 31, 2013

January 31, 2012

January 31, 2011

January 31, 2010

January 31, 2009

38THE NORTH WEST COMPANY INC.  2019Eleven-Year Financial Summary

Fiscal Year
($ in thousands )
Consolidated Statements of Earnings

Sales  - Canadian Operations
Sales  - International Operations
Sales  - Total
EBITDA(3) - Canadian Operations
EBITDA(3) - International Operations
EBITDA(3) - Total Operations
Amortization - Canadian Operations
Amortization - International Operations
Amortization - Total
Interest
Income taxes
Net earnings attributable to shareholders of the Company
Cash flow from operating activities
Dividends/distributions paid during the year
Capital and intangible asset expenditures
Net change in cash
Consolidated Balance Sheets

Current assets
Property and equipment
Right-of-use assets
Other assets, intangible assets and goodwill
Deferred tax assets
Current liabilities
Long-term debt and other liabilities
Total Equity
Consolidated Dollar Per Share/Unit ($)(5)

Net earnings - basic
Net earnings - diluted
EBITDA(3),(4)
Cash flow from operating activities(4)
Dividends/distributions paid during the year
Equity (basic shares/units outstanding end of year)
Market price at January 31
Statistics at Year End(5)

Number of stores - Canadian
Number of stores - International
Selling square feet (000's) end of year - Canadian Stores
Selling square feet (000's) end of year - International Stores
Sales per average selling square foot - Canadian
Sales per average selling square foot - International
Number of employees - Canadian Operations
Number of employees - International Operations
Average shares/units outstanding (000's)
Shares/Units outstanding at end of fiscal year (000's)
Shares/Units traded during the year (000's)
Financial Ratios
EBITDA(3) (%)
Earnings from operations (EBIT) (%)
Total return on net assets(3) (%)
Return on average equity(3) (%)
Debt-to-equity
Dividends/distributions as % of cash flow from operating activities
Inventory turnover (times per year)
(1)  IFRS 16 - Leases was applied retrospectively with restatement of certain prior 
year figures as described in Accounting Standard Changes Implemented in 2019. 
Amounts prior to 2018 have not been restated for IFRS 16.  Certain 2017 amounts 
have been restated upon the adoption of IFRS 15.  Amounts prior to 2017 have 
not been restated for IFRS 15.

2019(1)

2018(1)

2017 (1)

2016

2015

$1,271,552
822,841
2,094,393
140,359
79,216
219,575
62,983
26,239
89,222
20,948
23,132
82,724
161,117
64,351
121,605
(10,261)

$ 399,593
555,075
127,870
104,765
28,233
194,084
594,482
426,970

$

$
$

1.70
1.68
4.50
3.30
1.32
8.76
27.56

198
51
1,617
662
798
1,236
5,587
2,046
48,751
48,751
45,013

1,246,133
767,353
2,013,486
130,399
87,623
218,022
57,577
24,444
82,021
19,640
25,738
86,739
155,725
62,329
103,219
13,288

376,297
514,946
127,794
96,119
34,705
196,938
541,907
411,016

1.78
1.77
4.47
3.19
1.28
8.43
31.17

193
52
1,571
669
798
1,148
5,672
2,253
48,697
48,751
46,269

$

$

$
$

$ 1,199,473
785,649
1,985,122
112,393
57,231
169,624
39,796
15,857
55,653
10,145
34,135
67,154
141,419
62,315
122,035
(5,083)

$

$

$
$

335,003
469,993
—
91,502
34,450
171,212
377,580
382,156

1.38
1.36
3.48
2.91
1.28
7.60
29.14

188
51
1,552
668
781
1,169
5,915
2,119
48,680
48,690
38,836

$1,125,330
718,763
1,844,093
109,736
56,762
166,498
35,291
13,076
48,367
7,220
33,835
77,076
126,024
60,169
77,745
(7,000)

$ 327,938
358,121
—
86,909
32,853
152,244
285,792
367,785

$

$
$

1.59
1.57
3.43
2.60
1.24
7.57
29.28

185
47
1,518
676
755
1,063
5,715
1,882
48,524
48,542
49,189

$1,089,898
706,137
1,796,035
98,276
53,071
151,347
31,781
12,245
44,026
6,210
31,332
69,779
132,987
58,210
75,983
8,114

$ 335,581
345,881
—
83,293
29,040
155,501
280,682
357,612

$

$
$

1.44
1.43
3.12
2.74
1.20
7.37
30.53

181
47
1,463
676
756
1,045
5,482
1,896
48,509
48,523
35,631

10.5
6.2
13.5
20.5
.96:1
39.9
5.8

8.4
6.0
19.5
20.6
.63:1
43.8
6.2
(2) The financial results for 2009 are reported in accordance with CGAAP and
have not been restated to IFRS.

10.8
6.8
15.3
23.2
.89:1
40.0
6.0

8.5
5.7
16.7
18.3
.82:1
44.1
6.0

9.0
6.4
20.1
21.8
.62:1
47.7
6.1

39ANNUAL REPORT2014

2013

2012

2011

2010

$1,042,168
582,232
1,624,400
100,896
36,942
137,838
30,302
10,070
40,372
6,673
27,910
62,883
115,086
56,180
52,329
6,776

$ 315,840
311,692
—
68,693
28,074
146,275
248,741
329,283

$

$
$

1.30
1.29
2.85
2.38
1.16
6.80
26.56

178
47
1,422
676
742
849
4,921
1,726
48,432
48,497
24,080

$1,022,985 $1,043,050
470,596
1,513,646
106,510
27,207
133,717
29,155
7,994
37,149
6,979
25,701
63,888
128,992
50,320
51,133
11,691

520,140
1,543,125
111,225
27,111
138,336
29,258
9,018
38,276
7,784
28,013
64,263
79,473
54,229
43,207
(16,322)

$ 299,071 $ 303,896
274,027
—
60,567
12,904
190,184
164,960
296,250

286,875
—
64,969
19,597
209,738
138,334
322,440

$

$
$

1.33 $
1.32
2.86
1.64
1.12
6.66
25.42

178
48
1,386
696
741 $
767 $

4,839
1,853
48,413
48,426
17,623

1.32
1.32
2.76
2.67
1.04
6.12
23.14

177
46
1,375
660
734
716
4,768
1,568
48,384
48,389
17,831

$1,028,396
466,740
1,495,136
97,998
27,883
125,881
28,745
7,827
36,572
6,026
25,322
57,961
115,469
50,797
46,376
(4,247)

$ 295,836
270,370
—
53,289
7,422
128,002
215,206
283,709

$

$
$

1.20
1.19
2.60
2.39
1.05
5.86
19.40

183
46
1,466
655
702
713
5,233
1,668
48,378
48,378
22,418

8.5
6.0
18.4
19.3
.61:1
48.8
5.7

9.0
6.5
20.0
21.0
.57:1
68.2
5.6
(3) See Non-GAAP Financial Measures on page 36.

8.8
6.4
20.6
22.1
.55:1
39.0
5.8

8.4
6.0
18.5
20.1
.62:1
44.0
5.7

(4) Based on average basic shares/units outstanding.

$ 978,662
469,442
1,448,104
98,781
26,983
125,764
27,511
7,981
35,492
6,077
14,539
69,656
114,564
68,700
37,814
3,953

$ 284,789
259,583
—
55,199
17,017
185,377
144,736
286,475

$

$
$

1.45
1.44
2.61
2.38
1.42
5.92
21.09

184
46
1,445
654
682
718
5,301
1,601
48,180
48,378
24,814

8.7
6.2
17.9
24.1
.67:1
60.0
5.6

CGAAP(2)
2009

$ 921,621
522,745
1,444,366
96,599
33,675
130,274
26,727
8,423
35,150
5,470
7,841
81,813
107,973
67,245
45,294
1,548

$ 285,843
258,928
—
73,177
5,852
171,946
161,928
289,926

$

1.71
1.69
2.73
2.26
1.39
6.04
17.94

Fiscal Year
($ in thousands )
Consolidated Statements of Earnings

Sales  - Canadian Operations
Sales  - International Operations
Sales  - Total
EBITDA(3) - Canadian Operations
EBITDA(3) - International Operations
EBITDA(3) - Total Operations
Amortization - Canadian Operations
Amortization - International Operations
Amortization - Total
Interest
Income taxes
Net earnings attributable to shareholders of the Company
Cash flow from operating activities
Dividends/distributions paid during the year
Capital and intangible asset expenditures
Net change in cash
Consolidated Balance Sheets

Current assets
Property and equipment
Right-of-use assets
Other assets, intangible assets and goodwill
Deferred tax assets
Current liabilities
Long-term debt and other liabilities
Total equity
Consolidated Dollar Per Share/Unit ($)(5)

Net earnings - basic
Net earnings - diluted
EBITDA(3),(4)
Cash flow from operating activities(4)
Dividends/distributions paid during the year(4)
Equity (basic shares/units outstanding at end of year)
Market price at January 31
Statistics at Year End(5)

$
$

180
46
1,423
653
654
752
5,358
1,545
47,799
48,017
20,080

Number of stores - Canadian
Number of stores - International
Selling square feet (000's) end of year - Canadian Stores
Selling square feet (000's) end of year - International Stores
Sales per average selling square foot - Canadian
Sales per average selling square foot - International
Number of employees - Canadian Operations
Number of employees - International Operations
Average shares/units outstanding (000's)
Shares/Units outstanding at end of fiscal year (000's)
Shares/Units traded during the year (000's)
Financial Ratios
EBITDA(3) (%)
9.0
Earnings from operations (EBIT) (%)
6.6
Total return on net assets(3) (%)
18.7
Return on average equity(3) (%)
29.3
.72:1
Debt-to-equity
62.3 Dividends/distributions as % of cash flow from operating activities
Inventory turnover (times per year)
5.6
(5)  Effective January 1, 2011, North West Company Fund converted to a share corporation 
called The North West Company Inc.  The comparative information refers to units of the 
Fund. 

40THE NORTH WEST COMPANY INC.  2019Management’s Responsibility for Financial Statements

Independent Auditor’s Report 

The management of  The North West Company Inc. is responsible 
for the preparation, presentation and integrity of the accompanying 
consolidated  financial  statements  and  all  other  information  in  the 
annual  report.    The  consolidated  financial  statements  have  been 
prepared by management in accordance with International Financial 
Reporting  Standards  as  issued  by  the  International  Accounting 
Standards Board and include certain amounts that are based on the 
best estimates and judgment by management.

In order to meet its responsibility and ensure integrity of financial 
information, management has established a code of business ethics, 
and maintains appropriate internal controls and accounting systems.  
An internal audit function is maintained that is designed to provide 
reasonable  assurance  that  assets  are  safeguarded,  transactions  are 
authorized and recorded and that the financial records are reliable.

Ultimate responsibility for financial reporting to shareholders rests 
with  the  Board  of  Directors.   The  Audit  Committee  of  the  Board  of 
Directors, consisting of independent Directors, meets periodically with 
management and with the internal and external auditors to review the 
audit  results,  internal  controls  and  the  selection  and  consistent 
application of appropriate accounting policies.  Internal and external 
auditors  have unlimited  access  to  the  Audit  Committee.  The  Audit 
Committee  meets  separately  with  management  and  the  external 
auditors  to  review  the  consolidated  financial  statements  and  other 
contents of the annual report and recommend approval by the Board 
of Directors.  The Audit Committee also recommends the independent 
auditor for appointment by the shareholders.

PricewaterhouseCoopers  LLP, an  independent  firm  of  auditors 
appointed  by  the  shareholders,  have  completed  their  audit  and 
submitted their report as follows.

Edward S. Kennedy
PRESIDENT & CEO
THE NORTH WEST COMPANY INC.

John D. King, CPA, CA, CMA
EXECUTIVE VICE-PRESIDENT & 
CHIEF FINANCIAL OFFICER
THE NORTH WEST COMPANY INC.

April 27, 2020 

To the Shareholders of The North West Company Inc.

Our opinion
In our opinion, the accompanying consolidated financial statements 
present fairly, in all material respects, the financial position of The North 
West Company Inc. and its subsidiaries, (together, the Company) as at 
January 31,  2020  and  2019,  and  February  1,  2018  and  its  financial 
performance and its cash flows for the years ended January 31, 2020 
and  2019  in  accordance  with  International  Financial  Reporting 
Standards (IFRS) as issued by the International Accounting Standards 
Board.

What we have audited
The Company's consolidated financial statements comprise:

•  the consolidated balance sheets as at January 31,  2020 and 2019, 

and February 1, 2018;

•  the consolidated statements of earnings for the years ended January 

31, 2020 and 2019;

•  the consolidated statements of comprehensive income for the years 

ended January 31, 2020 and 2019;

•  the consolidated statements of changes in shareholders' equity for 

the years ended January 31 2020 and 2019;

•  the  consolidated  statements  of  cash  flows  for  the  years  ended 

January 31, 2020 and 2019; and

•  the notes to the consolidated financial statements, which include a 

summary of significant accounting policies.

Basis for opinion
We  conducted  our  audit  in  accordance  with  Canadian  generally 
accepted  auditing  standards.    Our  responsibilities  under  those 
standards are further  described in the Auditor's responsibilities for the 
audit of the consolidated financial statements section of our report.  

We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion.

Independence
We are independent of the Company in accordance with the ethical 
requirements that are relevant to our audit of the consolidated financial 
statements 
fulfilled  our  other  ethical 
responsibilities in accordance with these requirements.

in  Canada. 

  We  have 

Emphasis of matter - Adoption of new accounting standard
We  draw  attention  to  Note  3(w)  to  the  consolidated  financial 
statements,  which  describes  the  adoption  of  IFRS  16  -  Leases.   Our 
opinion is not modified in respect of this matter.

Other information
Management  is  responsible  for  the  other  information.  The  other 
information comprises the Management’s Discussion and Analysis and 
the information, other than the consolidated financial statements and 
our auditor’s report thereon, included in the Annual Report.

Our opinion on the consolidated financial statements does not cover 
the other information and we do not express any form of assurance 
conclusion thereon.

41CONSOLIDATED FINANCIAL STATEMENTS      
 
 
 
 
 
                 
•  Evaluate the appropriateness of accounting policies used and the 
reasonableness  of  accounting  estimates  and  related  disclosures 
made by management.

•  Conclude on the appropriateness of management’s use of the going 
concern  basis  of  accounting  and,  based  on  the  audit  evidence 
obtained, whether a material uncertainty exists related to events or 
conditions that may cast significant doubt on the Company’s ability 
to  continue  as  a  going  concern.  If  we  conclude  that  a  material 
uncertainty exists, we are required to draw attention in our auditor’s 
report  to  the  related  disclosures  in  the  consolidated  financial 
statements  or,  if  such  disclosures  are  inadequate,  to  modify  our 
opinion. Our conclusions are based on the audit evidence obtained 
up  to  the  date  of  our  auditor’s report.  However, future  events  or 
conditions may cause the Company to cease to continue as a going 
concern.

•  Evaluate  the  overall  presentation,  structure  and  content  of  the 
consolidated  financial  statements,  including  the  disclosures,  and 
whether  the  consolidated  financial  statements  represent  the 
underlying transactions and events in a manner that achieves fair 
presentation.

•  Obtain sufficient appropriate audit evidence regarding the financial 
information of the entities or business activities within the Company 
to express an opinion on the consolidated financial statements. We 
are responsible for the direction, supervision  and performance  of 
the group audit. We remain solely responsible for our audit opinion.

We  communicate  with  those  charged  with  governance  regarding, 
among other matters, the planned scope and timing of the audit and 
significant  audit  findings,  including  any  significant  deficiencies  in 
internal control that we identify during our audit.

We also provide those charged with governance with a statement that 
we  have  complied  with  relevant  ethical  requirements  regarding 
independence, and to communicate with them all relationships and 
other  matters  that  may  reasonably  be  thought  to  bear  on  our 
independence, and where applicable, related safeguards.

The engagement partner on the audit resulting in this independent 
auditor's report is Nicole Murray.

CHARTERED PROFESSIONAL ACCOUNTANTS
WINNIPEG, MANITOBA

April 27, 2020 

In connection with our audit of the consolidated financial statements, 
our responsibility is to read the other information identified above and, 
in  doing  so,  consider  whether  the  other  information  is  materially 
inconsistent  with  the  consolidated  financial  statements  or  our 
knowledge obtained in the audit, or otherwise appears to be materially 
misstated.

If, based on the work we have performed, we conclude that there is a 
material  misstatement  of  this  other  information, we are required to 
report that fact. We have nothing to report in this regard.

Responsibilities  of  management  and  those  charged  with 
governance for the consolidated financial statements
Management is responsible for the preparation and fair presentation 
of the consolidated financial statements in accordance with IFRS, and 
for such internal control as management determines is necessary to 
enable the preparation of consolidated financial statements that are 
free from material misstatement, whether due to fraud or error.

In  preparing  the  consolidated  financial  statements,  management  is 
responsible for assessing the Company's ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern 
and using the going concern basis of accounting unless management 
either intends to liquidate the Company or to cease operations, or has 
no realistic alternative but to do so.

Those  charged  with  governance  are  responsible  for  overseeing  the 
Company's financial reporting process.

Auditor's  responsibilities  for  the  audit  of  the  consolidated 
financial statements
Our objectives are to obtain reasonable assurance about whether the 
consolidated financial  statements  as  a  whole  are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s 
report that includes our opinion. Reasonable assurance is a high level 
of  assurance,  but  is  not  a  guarantee  that  an  audit  conducted  in 
accordance with Canadian generally accepted auditing standards will 
always detect a material misstatement when it exists. Misstatements 
can arise from fraud or error and are considered material if, individually 
or in the aggregate, they could reasonably be expected to influence 
the  economic  decisions  of  users  taken  on  the  basis  of  these 
consolidated financial statements.

As part of an audit in accordance with Canadian generally accepted 
auditing standards, we exercise professional judgment and maintain 
professional skepticism throughout the audit. We also: 

• 

Identify  and  assess  the  risks  of  material  misstatement  of  the 
consolidated  financial  statements,  whether  due  to  fraud  or  error, 
design and perform audit procedures responsive to those risks, and 
obtain audit evidence that is sufficient and appropriate to provide a 
basis  for  our  opinion.  The  risk  of  not  detecting  a  material 
misstatement resulting from fraud is higher than for one resulting 
from  error,  as  fraud  may  involve  collusion,  forgery,  intentional 
omissions, misrepresentations, or the override of internal control.

•  Obtain an understanding of internal control relevant to the audit in 
order  to  design  audit  procedures  that  are  appropriate  in  the 
circumstances, but not for the purpose of expressing an opinion on 
the effectiveness of the Company’s internal control.

42THE NORTH WEST COMPANY INC.  2019Consolidated Balance Sheets 

($ in thousands)

CURRENT ASSETS

Cash
Accounts receivable (Note 5) 
Inventories (Note 6) 
Prepaid expenses
Income tax receivable (Note 10) 

NON-CURRENT ASSETS

Property & Equipment (Note 7) 
Right-of-use assets (Note 3, 8) 
Goodwill (Note 9) 
Intangible assets (Note 9) 
Deferred tax asset (Note 10) 
Other assets (Note 11) 

TOTAL  ASSETS

CURRENT LIABILITIES

NON-CURRENT LIABILITIES
Long-term debt (Note 12) 
Lease liabilities (Note 3, 8) 
Defined benefit plan obligation (Note 13) 
Deferred tax liability (Note 10) 
Other long-term liabilities

TOTAL  LIABILITIES

SHAREHOLDERS’ EQUITY
Share capital (Note 16) 
Contributed surplus
Retained earnings
Accumulated other comprehensive income
Equity attributable to The North West Company Inc.
Non-controlling interests

TOTAL  EQUITY

TOTAL  LIABILITIES & EQUITY

Accounts payable and accrued liabilities
Current portion of long-term debt (Note 12) 
Current portion of lease liability (Note 3, 8)
Income tax payable (Note 10) 

$

January 31, 2020 January 31, 2019(1) February 1, 2018(1)

$

28,187
104,869
248,040
12,375
6,122
399,593

555,075
127,870
49,569
41,608
28,233
13,588
815,943
$ 1,215,536

173,058
1,850
19,176
—
194,084

409,115
119,928
40,138
8,750
16,551
594,482
788,566

173,681
8,650
211,252
20,315
413,898
13,072
426,970

$

$

$

38,448
90,323
236,317
11,209
—
376,297

514,946
127,794
45,203
39,199
34,705
11,717
773,564
1,149,861

173,947
900
21,836
255
196,938

365,857
118,112
28,969
8,395
20,574
541,907
738,845

173,681
3,530
201,368
19,867
398,446
12,570
411,016

$

$

$

25,160
80,765
222,072
6,983
—
334,980

469,993
115,844
41,231
37,628
36,595
10,798
712,089
1,047,069

168,683
—
23,185
1,046
192,914

313,549
105,541
34,095
5,861
22,767
481,813
674,727

172,619
2,570
172,030
12,918
360,137
12,205
372,342

$ 1,215,536

$

1,149,861

$

1,047,069

(1) The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described in Note 3. 

See accompanying notes to consolidated financial statements.  

Approved on behalf of the Board of Directors

“Eric L. Stefanson, FCPA, FCA”  

DIRECTOR  

“H. Sanford Riley”

DIRECTOR

43CONSOLIDATED FINANCIAL STATEMENTSConsolidated Statements of Earnings

($ in thousands, except per share amounts)

SALES

Cost of sales

Gross profit

Selling, operating and administrative expenses (Note 17, 18)

Earnings from operations

Interest expense (Note 19)

Earnings before income taxes

Income taxes (Note 10)

NET EARNINGS FOR THE YEAR

NET EARNINGS ATTRIBUTABLE TO
The North West Company Inc.
Non-controlling interests
TOTAL NET EARNINGS

NET EARNINGS PER SHARE (Note 21)
Basic

Diluted

WEIGHTED-AVERAGE NUMBER OF SHARES OUTSTANDING (000's)

Basic

Diluted

Year Ended

Year Ended
January 31, 2020 January 31, 2019(1)

$ 2,094,393

$ 2,013,486

(1,429,995)

(1,372,943)

664,398

(534,045)

130,353

(20,948)

109,405

(23,132)

640,543

(504,542)

136,001

(19,640)

116,361

(25,738)

$

86,273

$

90,623

$

$

$

$

82,724
3,549
86,273

1.70

1.68

48,751

49,375

$

$

$

$

86,739
3,884
90,623

1.78

1.77

48,697

49,144

(1) The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described in Note 3.

See accompanying notes to consolidated financial statements.

44THE NORTH WEST COMPANY INC.  2019 
Consolidated Statements of Comprehensive Income

($ in thousands)

NET EARNINGS FOR THE YEAR

Other comprehensive income/(loss), net of tax:

Items that may be reclassified to net earnings:

Year Ended

Year Ended
January 31, 2020 January 31, 2019(1)

$

86,273

$

90,623

Exchange differences on translation of foreign controlled subsidiaries

828

7,784

Items that will not be subsequently reclassified to net earnings:

Remeasurements of defined benefit plans (Note 13)

Remeasurements of defined benefit plans of equity investee

Total other comprehensive income/(loss), net of tax

(8,456)

(33)

(7,661)

4,952

(24)

12,712

COMPREHENSIVE INCOME FOR THE YEAR

$

78,612

$ 103,335

OTHER COMPREHENSIVE INCOME/(LOSS) ATTRIBUTABLE TO

The North West Company Inc.

Non-controlling interests

TOTAL OTHER COMPREHENSIVE INCOME/(LOSS)

COMPREHENSIVE INCOME ATTRIBUTABLE TO

The North West Company Inc.

Non-controlling interests

TOTAL COMPREHENSIVE INCOME

$

$

$

$

(8,041)

$

11,877

380

835

(7,661)

$

12,712

74,683

3,929

78,612

$

98,616

4,719

$ 103,335

(1) The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described in Note 3.

See accompanying notes to consolidated financial statements.

45CONSOLIDATED FINANCIAL STATEMENTS 
 
Consolidated Statements of Changes in Shareholders' Equity

($ in thousands)

Balance at January 31, 2019, previously

reported

Impact of changes in accounting
     policy(2)
Restated balance at January 31, 2019(2)

Net earnings for the year

Other comprehensive income/(loss)
Other comprehensive loss of equity

investee

Comprehensive income

Equity settled share-based payments

(Note 14)

Dividends (Note 20)

Share
Capital

Contributed
Surplus

Retained 
Earnings

AOCI (1)

Total

Non-
Controlling
Interests

Total
Equity

$ 173,681

$

3,530

$ 211,191

$ 20,132

$ 408,534 $

12,570 $ 421,104

—

—

(9,823)

(265)

(10,088)

— (10,088)

173,681

3,530

201,368

19,867

398,446

12,570

411,016

—

—

—

—

—

—

—

—

—

—

—

5,120

—

5,120

82,724

(8,456)

(33)

74,235

—

(64,351)

(64,351)

—

448

—

448

—

—

—

82,724

(8,008)

3,549

380

86,273

(7,628)

(33)

—

(33)

74,683

3,929

78,612

5,120

(64,351)

(59,231)

—

5,120

(3,427)

(3,427)

(67,778)

(62,658)

Balance at January 31, 2020

$173,681 $

8,650 $ 211,252 $20,315 $413,898 $ 13,072 $426,970

Balance at January 31, 2018, previously

reported

Impact of changes in accounting 
     policy(2)
Restated balance at February 1, 2018(2)
Restated net earnings for the year(2)
Other comprehensive income
Other comprehensive loss of equity 

investee

Restated comprehensive income(2)

Acquisition of subsidiary with non-

controlling interest

Equity settled share-based payments

(Note 14)

Dividends (Note 20)

Issuance of common shares (Note 16)

$ 172,619

$

2,570

$ 181,844

$ 12,918

$ 369,951 $

12,205 $ 382,156

—

—

(9,814)

—

(9,814)

—

(9,814)

172,619

2,570

172,030

12,918

360,137

12,205

372,342

—

—

—

—

—

—

—

1,062

1,062

—

—

—

—

—

2,022

—

(1,062)

86,739

4,952

(24)

91,667

—

—

(62,329)

—

960

(62,329)

—

6,949

—

6,949

—

—

—

—

—

86,739

11,901

3,884

835

90,623

12,736

(24)

—

(24)

98,616

4,719

103,335

—

(400)

(400)

2,022

—

2,022

(62,329)

(3,954)

(66,283)

—

—

—

(60,307)

(4,354)

(64,661)

Balance at January 31, 2019

$ 173,681

$

3,530

$ 201,368

$ 19,867

$ 398,446 $

12,570 $ 411,016

 (1) Accumulated Other Comprehensive Income
 (2) The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described in Note 3.

See accompanying notes to consolidated financial statements.

46THE NORTH WEST COMPANY INC.  2019      
Consolidated Statements of Cash Flows

($ in thousands)

CASH PROVIDED BY (USED IN)

Operating activities

Net earnings for the year

Adjustments for:

Amortization (Note 7, 8, 9)

Provision for income taxes (Note 10)

Interest expense (Note 19)

Equity settled share-based compensation (Note 14)

Insurance proceeds, property and equipment (Note 17)

Taxes paid

Loss on disposal of property and equipment

Change in non-cash working capital

Change in other non-cash items

Cash from operating activities

Investing activities

Purchase of property and equipment (Note 7)

Business acquisitions

Intangible asset additions (Note 9)

Proceeds from disposal of property and equipment

Insurance proceeds, property and equipment

Cash used in investing activities

Financing activities

Net increase in long-term debt (Note 12)

Payment of lease liabilities, principal

Payment of lease liabilities, interest

Dividends (Note 20)

Dividends to non-controlling interests (Note 20)

Interest paid

Cash used in financing activities

Effect of changes in foreign exchange rates on cash

NET CHANGE IN CASH

Cash, beginning of year

CASH, END OF YEAR

Year Ended

Year Ended
January 31, 2020 January 31, 2019(1)

$

86,273

$

90,623

89,222

23,132

20,948

5,120

(7,790)

(19,916)

32

197,021

(28,670)

(7,234)

161,117

(111,305)

—

(10,300)

705

16,628

(104,272)

43,018

(21,834)

(5,560)

(64,351)

(3,427)

(15,082)

(67,236)

130

(10,261)

38,448

82,021

25,738

19,640

2,022

(16,955)

(26,446)

1,190

177,833

(20,824)

(1,284)

155,725

(93,555)

(400)

(9,664)

4,033

18,793

(80,793)

44,785

(22,930)

(5,675)

(62,329)

(3,954)

(12,254)

(62,357)

713

13,288

25,160

$

28,187

$

38,448

(1) The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described in Note 3.

See accompanying notes to consolidated financial statements.

47CONSOLIDATED FINANCIAL STATEMENTS   
Notes to 
Consolidated 
Financial 
Statements

($ IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
JANUARY 31, 2020 AND 2019 

1.  ORGANIZATION 

The  North  West  Company  Inc.  (NWC  or  the  Company)  is  a 
corporation  amalgamated  under  the  Canada  Business  Corporations 
Act  (CBCA)  and  governed  by  the  laws  of  Canada.    The  Company, 
through  its  subsidiaries,  is  a  leading  retailer  to  rural  and  remote 
communities  and  urban  neighbourhoods  in  the  following  regions: 
northern Canada, western Canada, rural Alaska, the South Pacific and 
the  Caribbean.    These  regions  comprise  two  reportable  operating 
segments:  Canadian Operations and International Operations.  

The address of its registered office is 77 Main Street, Winnipeg, 
Manitoba.    These  consolidated  financial  statements  have  been 
approved  for  issue  by  the  Board  of  Directors  of  the  Company  on 
April 27, 2020.

2.  BASIS OF PREPARATION 

(A)  Statement  of  Compliance 

  These  consolidated  financial 
statements have been prepared in accordance with International 
Financial Reporting Standards (IFRS), as issued by the International 
Accounting Standards Board (IASB).  

(B)  Basis of Measurement  The consolidated financial statements 
have been prepared on a going concern basis, under the historical 
cost convention, except for the following which are measured at 
fair value, as applicable:

• 
• 
• 

Liabilities for share-based payment plans (Note 14)
Defined benefit pension plan  (Note 13)
Assets and liabilities acquired in a business 
combination

The methods used to measure fair values are discussed further in 
the notes to these consolidated financial statements.

(C)  Functional  and  Presentation  Currency    The  presentation 
currency  of  the  consolidated  financial  statements  is  Canadian 
dollars, which is the Company’s functional currency.  All financial 
information  is  presented  in  Canadian  dollars,  unless  otherwise 
stated, and has been rounded to the nearest thousand.

3.  SIGNIFICANT ACCOUNTING POLICIES 

The accounting policies set out below have been applied to all years 
presented in these consolidated financial statements, and have been 
applied consistently by both the Company and its subsidiaries using 
uniform accounting policies for like transactions and other events in 
similar circumstances, except for the adoption of IFRS 16 as described 
below.

(A)  Basis of Consolidation  Subsidiaries are entities controlled, either 
directly or indirectly, by the Company.  Control is established when 
the Company has rights to an entity's variable returns, and has the 
ability to affect those returns through its power over the entity.  
Subsidiaries are fully consolidated from the date on which control 
is transferred to the Company until the date that control ceases.  
The Company assesses control on an ongoing basis.  

Net  Earnings  or  loss  and  each  component  of  other 
comprehensive income are attributed to the shareholders of the 
Company  and 
  Total 
the  non-controlling 
comprehensive income is attributed to the shareholders of the 
Company and to the non-controlling interests even if this results 
in  the  non-controlling  interests  having  a  deficit  balance  on 
consolidation.

interests. 

to 

A joint arrangement can take the form of a joint operation 
or a joint venture.  Joint ventures are those entities over which the 
Company has joint control of the rights to the net assets of the 
arrangement, rather than rights to its assets and obligations for 
its liabilities.  The Company’s 50% interest in Transport Nanuk Inc. 
has been classified as a joint venture.  Its results are included in 
the consolidated statements of earnings using the equity method 
of accounting.  The consolidated financial statements include the 
Company's  share  of  both  earnings  and  other  comprehensive 
income from the date that significant influence or joint control 
commences until the date that it ceases.  Joint ventures are carried 
in the consolidated balance sheets at cost plus post-acquisition 
changes in the Company’s share of net assets of the entity, less 
any impairment in value.

All significant inter-company amounts and transactions have 

been eliminated. 

(B)  Business Combinations   Business combinations are accounted 
for  using  the  acquisition  method  of  accounting. 
  The 
consideration transferred is measured at the fair value of the assets 
given, equity  instruments  issued  and  liabilities  assumed  at  the 
date of exchange.   Acquisition costs incurred are expensed and 
included in selling, operating and administrative expenses.  Any 
contingent consideration to be transferred by the acquirer will be 
recognized  at  fair  value  at  the  acquisition  date.    Subsequent 
changes to the fair value of the contingent consideration which 
is deemed to be an asset or liability will be recognized in either 
net earnings or as a change to other comprehensive income (OCI).  
If the contingent consideration is classified as equity, it will not be 
remeasured and settlement is accounted for within equity.

48THE NORTH WEST COMPANY INC.  2019 
Identifiable  assets  acquired,  and  liabilities  and  contingent 
liabilities  assumed  in  a  business  combination,  are  measured 
initially at their fair values at the acquisition date irrespective of 
the extent of any non-controlling interest.  The excess of the cost 
of the acquisition over the fair value of the Company’s share of 
the identifiable net assets acquired is recorded as goodwill.  If the 
cost of acquisition is less than the fair value of the net assets of 
the subsidiary  acquired, the difference is recognized directly in 
the consolidated statement of earnings.

Non-controlling interests are measured either at fair value or 
their proportionate share of the acquiree's identifiable net assets 
at the date of acquisition.

(C)  Revenue  Recognition   Revenue  on  the  sale  of  goods  and 
services  is  recorded  at  the  time  the  sale  is  made  or  service  is 
rendered to the customer.  Sales are presented net of tax, returns 
and  discounts  and  are  measured  at  the  fair  value  of  the 
consideration received or receivable from the customer for the 
products sold or services supplied.  Service charges on customer 
account  receivables  are  accrued  each  month  on  balances 
outstanding at each account’s billing date.

(D)  Inventories   Inventories are valued at the lower of cost and net 
realizable value.  The cost of warehouse inventories is determined 
using  the  weighted-average  cost  method.    The  cost  of  retail 
inventories  is  determined  primarily  using  the  retail  method  of 
accounting  for  general  merchandise  inventories  and  the  cost 
method of accounting for food inventories on a first-in, first-out 
basis.  Cost includes the cost to purchase goods net of vendor 
allowances plus other costs incurred in bringing inventories to 
their  present  location  and  condition.    Net  realizable  value  is 
estimated  based  on  the  amount  at  which  inventories  are 
expected to be sold, taking into consideration fluctuations in retail 
prices due to obsolescence, damage or seasonality.

Inventories are written down to net realizable value if net 
  When 
realizable  value  declines  below  carrying  amount. 
circumstances that previously caused inventories to be written 
down below cost no longer exist or when there is clear evidence 
of  an  increase  in  selling  price,  the  amount  of  the  write-down 
previously recorded is reversed.  

(E)  Vendor Rebates   Consideration received from vendors related 
to the purchase of merchandise is recorded on an accrual basis 
as a reduction in the cost of the vendor’s products and reflected 
as a reduction of cost of sales and related inventory when it is 
probable they will be received and the amount can be reliably 
estimated.

(F)  Property and Equipment   Property and equipment are stated 
at cost less accumulated amortization and any impairment losses.  
Cost includes any directly attributable costs, borrowing costs on 
qualifying construction projects, and the costs of dismantling and 
removing  the  items  and  restoring  the  site  on  which  they  are 
located.  When major components of  an item of property  and 
equipment have different useful lives, they are accounted for as 
separate items.  Amortization methods, useful lives and residual 
values  are  reviewed  at  each  reporting  date  and  adjusted  if 
appropriate.    Assets  under  construction  and  land  are  not 
amortized.  Amortization is calculated from the dates assets are 
available for use using the straight-line method to allocate the 
cost of assets less their residual values over their estimated useful 
lives.

 Estimated useful lives of Property and Equipment are as follows:

Buildings                                        3% –   8% 
Leasehold improvements          3% –  20% 
Aircraft                                         3.3% –  20%
Fixtures and equipment             8% –  20% 
Computer equipment              12% –  33% 

Major  aircraft  maintenance  overhaul  expenditures,  including 
labour, are capitalized and depreciated over the expected life of 
the maintenance cycle.  Any remaining carrying  value, if any, is 
derecognized when the major maintenance overhaul occurs.  All 
other costs associated with maintenance of aircraft fleet assets are 
charged to the statement of earnings as incurred.

(G)  Impairment  of  Non-financial  Assets    Tangible  assets  and 
definite life intangible assets are reviewed at each balance sheet 
date to determine whether events or conditions indicate that their 
carrying amount may not be recoverable.  If any such indication 
exists, the recoverable amount of the asset, which is the higher of 
its fair value less costs of disposal and its value in use, is estimated 
in order to determine the extent of the impairment loss.  Where 
the asset does not generate cash flows that are independent from 
other assets, the Company estimates the recoverable amount of 
the cash-generating unit (CGU) to which the asset belongs.  For 
tangible and intangible assets excluding goodwill, the CGU is the 
smallest  group  of  assets  that  generates  cash  inflows  from 
continuing use that are largely independent of the cash inflows 
of other assets or groups of assets.  CGU's may comprise individual  
stores or groups of stores.

Goodwill  and  indefinite  life  intangible  assets  are  not 
amortized  but  are  subject  to  an  impairment  test  annually  and 
whenever  indicators  of  impairment  are  detected.    Goodwill  is 
allocated to CGUs that are expected to benefit from the synergies 
of the related business combination and represents the lowest 
level  within  the  Company  at  which  goodwill  is  monitored  for 
internal management purposes. 

Any impairment  charge is recognized in the consolidated 
statement  of  earnings  in  the  period  in  which  it  occurs,  to  the 
extent that the carrying  value exceeds its recoverable amount.  
Where  an  impairment  loss  other  than  an  impairment  loss  on 
goodwill subsequently reverses due to a change in the original 
estimate,  the  carrying  amount  of  the  asset  is  increased  to  the 
revised estimate of its recoverable amount.  Impairment charges 
on goodwill are not reversed.

All  impairment  losses  are  recognized  in  the  consolidated 
statement of earnings.  An impairment loss, except an impairment 
loss related to goodwill,  is reversed if the reversal can be related 
objectively to an event occurring after the impairment loss was 
recognized. 

(H)  Leases  At contract inception, the Company assesses whether a 
contract is, or contains a lease and recognizes a right-of-use asset 
and a lease liability at the lease commencement date. The right-
of-use  asset  is  initially  measured  at  cost,  which  comprises  the 
initial amount of the lease liability adjusted for any lease payments 
made at or before the commencement date, plus any initial direct 
costs incurred and an estimate of costs to dismantle and remove 
or restore the underlying asset, less any lease incentives received.
Subsequent to initial measurement, the Company applies 
the cost model. Right-of-use assets are subsequently amortized 
using the straight-line method from the lease commencement 
date to the earlier of the end of their useful life or the end of the 
lease term. The estimated useful lives of right-of-use  assets are 
determined  on  the  same  basis  as  those  of  property  and 

49NOTES TO CONSOLDATED FINANCIAL STATEMENTS 
 
 
 
 
equipment.  Right-of-use  assets  may  also  be  reduced  by 
impairment losses and adjusted for remeasurements of the lease 
liability, as applicable.

The lease liability is initially measured at the present value of 
the lease payments unpaid at the commencement date using the 
interest rate implicit in the lease or the Company's incremental 
borrowing rate. Lease payments are comprised of fixed payments 
including in-substance fixed payments, variable lease payments 
based on an index or rate, amounts expected to be payable under 
residual value guarantees and the exercise price under a purchase 
option that the Company is reasonably certain  to exercise and 
certain early termination costs. The period over which the lease 
payments  are  discounted  is  the  reasonably  certain  lease  term, 
which may include lease renewal options. Generally, the Company 
uses its incremental borrowing rate as the discount rate.

Each lease payment is apportioned between the repayment 
of  the  lease  liability  and  a  finance  cost.  The  finance  cost  is 
recognized in interest expense in the consolidated statements of 
earnings  using  the  effective  interest  rate  method.  The  lease 
liability  is  remeasured  when  there  is  a  change  in  future  lease 
payments arising from a change in an index or rate, a change in 
lease term, a change in the assessment of an option to purchase 
the right-of-use asset or a change in an expected residual value 
guarantee. 

The  Company  has  elected  not  to  recognize  right-of-use 
assets and lease liabilities for certain short-term leases that have 
a lease term of 12 months or less and leases of low-value assets. 
Variable lease payments that do not depend on an index or rate 
are  also  expensed  as  incurred. The  Company  recognizes these 
lease  payments  as  an  expense 
in  selling,  operating  and 
administrative  expenses  in  the  consolidated  statements  of 
earnings. 

(I)  Borrowing Costs   Borrowing costs directly attributable  to the 
acquisition or construction of qualifying assets are capitalized as 
part  of  the  cost  of  the  respective  asset  until  it  is  ready  for  its 
intended use.  Qualifying assets are those assets that necessarily 
take a substantial period of time to prepare for their intended use.  
Borrowing  costs  are  capitalized  based  on  the  Company’s 
weighted-average cost of borrowing.  All other borrowing costs 
are expensed as incurred.  

(J)  Goodwill  Goodwill represents the excess of the consideration 
transferred over the fair value of the identifiable assets, including 
intangible  assets,  and  liabilities  of  the  acquiree  at  the  date  of 
acquisition.    Goodwill  is  not  amortized  but  is  subject  to  an 
impairment test annually and whenever indicators of impairment 
are  detected.    Goodwill  is  carried  at  cost  less  accumulated 
impairment losses.

(K) 

Intangible Assets   Intangible assets with finite lives are carried 
at cost less accumulated amortization and any impairment loss.  
Amortization is recorded on a straight-line basis over the term of 
the estimated useful life of the asset as follows:

Software 
Non-compete agreements 

3 – 7 years
3 – 5 years

Intangible assets with indefinite lives comprise the Cost-U-Less 
and  Riteway  Food  Markets  banners.    These  assets  are  not 
amortized but instead  tested for impairment annually or more 
frequently if indicators of impairment are identified.

(L)  Share-based Payment Transactions 

Equity  settled  plans   Certain  stock  options  and  certain 
performance  share units settled in common shares  are equity 
settled share-based payment plans.  The grant date fair values of 
these benefits are recognized as an employee expense over the 
vesting period, with corresponding increases in equity. 

 The fair value of these plans is determined using an option 
pricing  model.    Market  conditions  attached  to  certain  equity-
settled  share-based  payments  are  taken  into  account  when 
estimating the fair value of the equity instruments granted.  Upon 
exercise or settlement of equity-based instruments, consideration 
received, if  any, together  with  amounts  previously  recorded in 
contributed surplus are recorded as an increase to share capital.

Cash  settled  plans   Certain  stock  options,  certain  Performance 
Share  Units,  the  Executive  Deferred  Share  Unit  Plan  and  the 
Director Deferred Share Unit  Plan are cash  settled  share-based 
payments.  These plans are measured at fair value at each balance 
sheet  date  and  a  charge  or  recovery  recognized  through  the 
consolidated statement of earnings over the vesting period.  A 
corresponding adjustment is reflected in accounts payable and 
accrued liabilities or other long-term liabilities.

Estimates  related  to  vesting  conditions  are  reviewed 
regularly and the value of the charges under both cash settled 
and  equity  settled  plans  are  adjusted  in  the  consolidated 
statement  of  earnings  to  reflect  expected  and  actual  levels  of 
benefits vesting.

(M)  Foreign  Currency  Translation   The  accounts  of 

foreign 
operations have been translated into the presentation currency, 
Canadian dollars.  Assets and liabilities are translated at the period-
end exchange rate, and revenues and expenses at the average 
rate for the period.  Foreign exchange gains or losses arising from 
the translation of the net investment in foreign operations and 
the portion of the U.S. denominated borrowings designated as a 
hedge  against  this  investment  are  recorded in  equity  as  other 
comprehensive  income.    Foreign  exchange  gains  or  losses 
recorded in accumulated other comprehensive income (AOCI) are 
recognized in net earnings when there is a reduction in the net 
investment in foreign operations.

Items included in the consolidated financial statements of 
the Company and its subsidiaries are measured using the currency 
of  the  primary  economic  environment  in  which  the  entity 
operates (functional currency).  Transactions in foreign currencies 
are translated to the respective functional currencies at exchange 
rates approximating the rates in effect at the transaction dates.  
Monetary assets and liabilities denominated in foreign currencies 
at the reporting date are retranslated to the functional currency 
at the exchange rate ruling at that date.

(N)  Income Taxes   Income tax expense includes taxes payable on 
current earnings and changes in deferred tax balances.  Current 
income  tax  expense  is  the  expected  tax  payable  on  taxable 
income for the period, using tax rates enacted or substantively 
enacted at the reporting date, and any adjustment to tax payable 
in respect of previous periods.  

The Company accounts for deferred income taxes using the 
liability  method  of  tax  allocation.    Under  the  liability  method, 
deferred income tax assets and liabilities are determined based 
on  the  temporary  differences between  the  financial  statement 
carrying  values  and  tax  bases  of  assets  and  liabilities,  and  are 
measured using substantively enacted tax rates and laws that are 
expected  to  be  in  effect  in  the  periods  in  which  the  deferred 
income  tax  assets  or  liabilities  are  expected  to  be  realized  or 
settled.    The  measurement  of  deferred  tax  reflects  the  tax 

50THE NORTH WEST COMPANY INC.  2019 
 
 
 
 
 
 
 
 
 
 
 
 
consequences  that  would  follow  the  manner  in  which  the 
Company expects to settle the carrying amount of its assets and 
liabilities.  A deferred tax asset is recognized to the extent that it 
is probable that future taxable earnings will be available against 
which  the  temporary  difference  can  be  utilized.    Deferred  tax 
assets are reviewed at each reporting date and are reduced to the 
extent that it is no longer probable that the related tax benefit will 
be realized.  Deferred tax assets and liabilities are offset when they 
relate to income taxes levied by the same taxation authority and 
there is a legally enforceable right to offset the amounts.

Income  tax  expense  is  recognized  in  the  consolidated 
statement of earnings, except to the extent that it relates to items 
recognized directly in other comprehensive income or in equity, 
in which case the related income tax expense is also recognized 
in other comprehensive income or in equity respectively.  

(O)  Employee Benefits   The Company maintains either a defined 
benefit or defined contribution pension plan for the majority of 
its Canadian employees, and an employee savings plan for its U.S. 
employees.  Other benefits include employee bonuses, employee 
share purchase plans and termination benefits.

Defined Benefit Pension Plan  The actuarial  determination of the 
defined  benefit  obligations  for  pension  benefits  uses  the 
projected  unit  credit  method  prorated  on  services  which 
incorporates management’s best estimate of the discount rate,  
salary  escalation,  retirement  rates,  termination  rates  and 
retirement ages of employees.  The discount rate used to value 
the defined benefit obligation is derived from a portfolio of high 
quality Corporate AA bonds denominated in the same currency 
in which the benefits are expected to be paid and with terms to 
maturity that, on average, match the terms of the defined benefit 
plan obligations.  Bonds included in the curve are denominated 
in the currency in which the benefits will be paid that have terms 
to  maturity  approximating  the  terms  of  the  related  pension 
liability.  

The amount recognized in the consolidated balance sheets 
at each reporting date represents the present value of the defined 
benefit obligation, and is reduced by the fair value of plan assets.  
Any recognized asset or surplus is limited to the present value of 
economic benefits available in the form of any future refunds from 
the plan or reductions in future contributions.  To the extent that 
there is uncertainty regarding entitlement to the surplus, no asset 
is recorded.  The Company’s funding policy is in compliance with 
statutory  regulations  and  amounts  funded  are  deductible  for 
income tax purposes.

The  actuarially  determined  expense  for  current  service  is 
recognized annually in the consolidated statement of earnings. 
The actuarially determined net interest costs on the net defined 
benefit plan obligation are recognized in interest expense.

 All actuarial remeasurements arising from defined benefit 
plans are recognized in full in the period in which they arise in the 
consolidated  statements  of  comprehensive  income,  and    are 
immediately recognized in retained earnings.  The effect of the 
asset ceiling is also recognized in other comprehensive income.  

Defined  Contribution  Pension  Plans    The  Company  sponsors 
defined contribution pension plans for eligible employees where 
fixed  contributions  are  paid  into  a  registered plan. There  is  no 
obligation for the Company to pay any additional amount into 
these plans.  Contributions to the defined contribution pension 
plans are expensed as incurred.  

Short-term Benefits  An undiscounted liability is recognized for the 
amount expected to be paid under short-term incentive plans or 

employee share purchase plans if the Company has a present legal 
or constructive obligation to pay this amount as a result of past 
service  provided  by  the  employee  and  the  obligation  can  be 
estimated reliably.

Termination Benefits   Termination benefits  are  expensed  at  the 
earlier of when the Company can no longer withdraw the offer of 
those  benefits  and  when  the  Company  recognizes  costs  for  a 
restructuring.  If the effect is significant, benefits are discounted 
to present value.

(P)  Provisions  A provision is recognized if, as a result of a past event, 
the Company has a present legal or constructive obligation that 
can be estimated reliably, and it is probable that an outflow of 
economic benefits will be required to settle the obligation. 

(Q)  Financial Instruments  

Recognition and derecognition  The Company  initially recognizes 
financial  instruments  on  the  trade  date  at  which  it  becomes  a 
party to the contractual provisions of the instrument.  Financial 
instruments are initially measured at fair value.  For financial assets 
or  financial  liabilities  not  at  fair  value  through  profit  or  loss, 
transaction costs that are directly attributable to the acquisition 
or issue of the financial asset or financial liabilities are included in 
the initial fair value. 

Financial  assets  are  derecognized  when  the  contractual 
rights to receive cash flows and benefits related from the financial 
asset expire, or the Company transfers the control or substantially 
all  the  risks  and  rewards of  ownership  of  the  financial  asset  to 
another  party.    Financial  liabilities  are  derecognized  when 
obligations under the contract expire, are discharged or cancelled.  
Financial  assets  and  liabilities  are  offset  and  the  net  amount 
presented in the consolidated balance sheets when the Company 
has a legal right to offset the amounts and intends to either settle 
on  a  net  basis  or  realize  the  asset  and  settle  the  liability 
simultaneously.

Financial  assets    On  initial  recognition,  all  financial  assets  are 
classified  to  be  subsequently  measured  at  amortized  cost,  fair 
value through other comprehensive income or fair value through 
profit and loss.  The Company’s financial assets comprised of cash, 
accounts  receivable  and  other  financial  assets  are  classified  as 
amortized cost.  Interest revenue, consisting primarily of service 
charge income on customer accounts receivable, is included in 
sales in the consolidated statements of earnings.  The Company 
has no significant assets measured at fair value.  

The Company recognizes loss allowances for expected credit 
losses  (“ECL’s") on  accounts  receivable.   The  change  in  ECL’s is 
recognized in net earnings and reflected as an allowance against 
accounts receivable.  The Company uses historical trends, timing 
of recoveries and management’s judgment as to whether current 
economic and credit conditions are such that actual losses are 
likely to differ from historical trends.  Certain receivables are also 
individually assessed for lifetime expected credit losses.

Financial  liabilities  On  initial  recognition,  financial  liabilities  are 
classified to be subsequently measured at amortized cost or fair 
value.  The Company’s financial liabilities comprised of long-term 
debt,  accounts  payable,  accrued  liabilities,  lease  liabilities  and 
certain other liabilities are classified as amortized cost.  Interest 
expense is recorded using the effective interest rate method and 
included in the consolidated statements of earnings as interest 
expense.  The Company has no significant liabilities measured at 
fair value.

51NOTES TO CONSOLDATED FINANCIAL STATEMENTS 
 
Hedging  The Company is exposed to financial risks associated with 
movements in foreign exchange rates.  The Company uses a net 
investment hedge to counterbalance gains and losses arising on 
the retranslation of foreign operations with gains and losses on a 
financial  liability.    The  Company  has  designated  certain  U.S. 
denominated  debt  as  a  hedge  of 
investment  in 
international operations.  

its  net 

To the extent that the hedging relationship is effective, the 
foreign exchange gains and losses arising from translation of this 
debt are included in other comprehensive income and presented 
within shareholders’ equity as accumulated other comprehensive 
income.  These gains and losses are subsequently recognized in 
earnings when the hedged item affects earnings.

To qualify for hedge accounting, the Company documents 
its  risk  management  strategy,  the  relationship  between  the 
hedging instrument and the hedged item and the nature of the 
risks  being  hedged. 
  The  Company  also  documents  the 
assessment  of  the  effectiveness of  the  hedging relationship to 
show that the hedge has been and will likely be highly effective 
on an ongoing basis.

Hedge  accounting  is  discontinued  when  the  hedging 
instrument expires or is sold, terminated, exercised, or no longer 
qualifies for hedge accounting.  At that time, any cumulative gain 
or  loss  on  the  hedging instrument  recognized in  accumulated 
other  comprehensive  income  is  retained  in  equity  until  the 
forecasted transaction occurs.  If a hedged transaction is no longer 
expected to occur, the net cumulative gain or loss recognized in 
other comprehensive income is transferred to the consolidated 
statements of earnings for the period.

(R)  Cash  Cash comprises cash on hand and balances with banks.  

(S)  Net  Earnings  Per  Share    Basic  net  earnings  per  share  are 
calculated  by  dividing  the  net  earnings  attributable  to 
shareholders of The North West Company Inc. by the weighted-
average  number  of  common  shares  outstanding  during  the 
period.  Diluted net earnings per share is determined by adjusting 
these  net  earnings  and  the  weighted-average  number  of 
common  shares  outstanding  for  the  effects  of  all  potentially 
dilutive  shares,  which  comprise  shares  issued  under  the  Share 
Option Plan and Director Deferred Share Unit Plan.

(T)  Dividends  Dividends declared and payable to the Company's 
shareholders  are  recognized  as  a  liability  in  the  consolidated 
balance sheets in the period in which distributions are declared.

(U)  Use of Estimates, Assumptions & Judgment   The preparation 
of  consolidated  financial  statements  in  conformity  with  IFRS 
requires  management  to  make  estimates,  assumptions  and 
judgments that affect the application of accounting policies, the 
reported amounts of revenues and expenses during the reporting 
period and disclosure of contingent assets and liabilities in the 
consolidated financial statements and notes.   Judgment has been 
used in the application of accounting policy and to determine if 
a  transaction  should  be  recognized  or  disclosed  in  these 
consolidated 
statements  while  estimates  and 
assumptions have been used to measure balances recognized or 
disclosed.

financial 

Estimates,  assumptions  and  judgments  are  based  on 
management’s historical experience, best knowledge of current 
events, conditions and actions that the Company may undertake 
in  the  future  and  other  factors  that  management  believes  are 
reasonable under the circumstances.  Estimates and underlying 
assumptions are reviewed on an ongoing basis.  Certain of these 
judgments  by 
estimates 

require  subjective  or  complex 

management about matters that are uncertain and changes in 
these  estimates  could  materially 
impact  the  consolidated 
financial statements and notes.  Revisions to accounting estimates 
are recognized in the period in which the estimates are reviewed 
and in any future periods affected.

The areas that management believes involve a higher degree 
of  judgment  or  complexity,  or  areas  where  the  estimates  and 
assumptions  may  have  the  most  significant  impact  on  the 
amounts  recognized  in  the  consolidated  financial  statements 
include the following:  

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

includes 

Allowance for doubtful accounts is estimated based on an 
expected credit loss impairment model based on historical  
trends, timing of recoveries and management's judgment as 
to whether current economic and credit conditions are such 
that  actual  losses  are  likely  to  differ  from  historical  trends 
(Notes 5, 15)
Inventories are remeasured based on the lower of cost and 
net realizable value  (Note 6)
Amortization  methods 
for  property  and  equipment, 
including  aircraft  and  right-of-use  assets,  are  based  on 
management's  estimate of the most appropriate method 
to reflect the pattern of an asset's future economic benefit.  
This 
judgment  of  what  asset  components 
constitute a significant cost in relation to the total cost of an 
asset (Note 7, 8)
Impairment of long-lived assets is influenced by judgment 
in determining indicators of impairment and estimates used 
to measure impairment losses, if any  (Note 7)
Recognition of identifiable assets and liabilities acquired in 
a  business  combination  requires judgment as  to their  fair 
value
Goodwill and indefinite life intangible asset impairment is 
dependent  on  judgment  used  to  identify  indicators  of 
impairment  and  estimates  used  to  measure  impairment 
losses, if any (Notes 9)
Income taxes have judgment applied to determine when tax 
losses, credits and provisions are recognized based on tax 
rules in various jurisdictions (Note 10)
Defined  benefit  pension  plan  obligation  and  expense 
depends  on  assumptions  used  in  the  actuarial  valuation  
(Note 13)
Accounting  for  vendor  allowances  requires  judgement  in 
estimating the volume of purchases during a period of time, 
product remaining in opening inventory and probability that 
funds  will  be  collected  from  vendors.    Earned  vendor 
allowances  are  allocated  between  cost  of  sales  and 
inventories (Note 6)
Application  of  IFRS  16  -  Leases  requires  assumptions  and 
estimates in order to determine the value of the right-of-use 
assets  and  lease  liabilities,  the  implicit  and  incremental  
borrowing rates, as applicable,  and whether renewal options 
are reasonably certain of being exercised (Note 3, 8).

(V)  Share  capital 

  Common  shares  are  classified  as  equity.  
Incremental  costs  directly  attributable  to  the  issue  of  ordinary 
shares are recognized as a deduction from equity, net of any tax 
effects.

52THE NORTH WEST COMPANY INC.  2019 
 
 
 
 
 
 
(W)  New  Standards  Implemented    The  Company  adopted  the 
amended  IFRS  16  -  Leases  with  a  date  of  initial  application  of 
February  1,  2019  using  the  full  retrospective  approach.  The 
Company recorded the cumulative effects of initial application in 
opening retained earnings as at February 1, 2018, the beginning 
of  the  comparative  period,  and  restated its  results for the  year 
ended  January  31,  2019.  The  Company  also  restated 
its 
consolidated balance sheets as at January 31, 2019 and February 
1, 2018.

This standard requires lessees to recognize a lease liability 
representing the obligation for future lease payments and a right-
of-use asset in the consolidated balance sheets for substantially 
all  lease  contracts,  initially  measured  at  the  present  value  of 
unavoidable lease payments. Purchase, renewal and termination 
options which are reasonably certain of being exercised are also 
included in the measurement of the lease liability. Lease payment 
liabilities  do  not  include  variable  lease  payments  that  are  not 
based on an index or rate.

Prior to the adoption of IFRS 16, substantially all leases were 
classified as operating leases based on the Company’s assessment 
that a significant portion of the risks and rewards of ownership 
were retained  by  the  lessor. Lease payments  were recorded in 
the 
selling,  operating  and  administrative  expenses 
consolidated statements of earnings.

in 

Under IFRS 16, the Company recognizes right-of-use assets 
and lease liabilities for its leases of land, buildings, equipment and 
aircraft. The nature and timing of leasing expenses have changed 

as operating lease expenses were replaced by an amortization 
charge  for  right-of-use  assets  and  interest  expense  on  lease 
liabilities.  IFRS  16  also  changed  the  presentation  of  cash  flows 
relating to leases in the Company’s consolidated statements of 
cash flows, but did not cause a difference in the amount of cash 
transferred between the lease parties.

In applying IFRS 16, the Company has applied the following 

practical expedients:

Definition of a lease Previously, the Company determined whether 
an arrangement is or contains a lease under IAS 17. On transition 
to  IFRS  16,  the  Company  has  elected  to  apply  the  practical 
expedient to grandfather the assessment of which transactions 
are leases.

Short-term  leases  The  Company  has  elected  to  apply  the 
recognition exemptions to certain short-term leases.

Impacts on consolidated financial statements The following tables 
summarize the impacts of adopting IFRS 16 on the Company’s 
consolidated financial statements.

(W)  New Standards Implemented (continued)  Consolidated Statements of Earnings - January 31, 2019

($ in thousands)

SALES

Cost of sales

Gross profit

Selling, operating and administrative expenses

Earnings from operations

Interest expense

Earnings before income taxes

Income taxes

NET EARNINGS FOR THE YEAR

NET EARNINGS ATTRIBUTABLE  TO

The North West Company Inc.

Non-controlling interests

TOTAL NET EARNINGS

NET EARNINGS PER SHARE

Basic

Diluted

Year Ended 
January 31, 2019
(Previously Reported)

Impact: Adoption of
IFRS 16

$

2,013,486

$

(1,372,943)

640,543

(510,635)

129,908

(13,965)

115,943

(25,311)

90,632

86,748

3,884

90,632

1.78

1.77

$

$

$

$

$

$

$

$

$

$

—

—

—

6,093 (1)

6,093

(5,675) (2)

418

(427) (3)

(9)

(9)

—

(9)

—

—

Year Ended 
January 31, 2019
(Restated)

$

2,013,486

(1,372,943)

640,543

(504,542)

136,001

(19,640)

116,361

(25,738)

90,623

86,739

3,884

90,623

1.78

1.77

$

$

$

$

$

(1)  Additional amortization on right-of-use assets less previously recorded operating lease rental expense
(2)  Interest expense on lease liabilities
(3)  Impact of adjustments to deferred tax assets and liabilities

53NOTES TO CONSOLDATED FINANCIAL STATEMENTS 
 
 
 
 
(W)  New Standards Implemented (continued)  Condensed Consolidated Balance Sheets - January 31, 2019

($ in thousands)

CURRENT ASSETS

NON-CURRENT ASSETS
     Property and equipment 
     Right-of-use asset
     Goodwill 
     Intangible assets
     Deferred tax assets
     Other assets

TOTAL  ASSETS

CURRENT LIABILITIES

NON-CURRENT LIABILTIES
     Long-term debt
     Lease liabilities
     Defined benefit plan obligation
     Deferred tax liabilities
     Other long-term liabilities

TOTAL LIABILITIES
SHAREHOLDERS' EQUITY
     Share capital
     Contributed surplus
     Retained earnings
     Accumulated other comprehensive income

Equity attributable to The North West Company Inc.
Non-controlling interests

TOTAL EQUITY

TOTAL LIABILITIES & EQUITY

January 31, 2019
(Previously Reported)

Impact: Adoption
of IFRS 16

January 31, 2019
(Restated)

$

376,829

$

(532) (1)

$

376,297

$

$

$

$

514,946
—
45,203
39,199
32,909
13,835
646,092

1,022,921

176,881

365,857
—
28,969
9,007
21,103

424,936
601,817

173,681
3,530
211,191
20,132

408,534
12,570

421,104

$

$

—
127,794 (2)
—
—
1,796 (3)
(2,118) (1)

127,472

126,940

20,057 (4)

—
118,112 (4)
—
(612) (3)
(529) (5)

116,971
137,028

—
—
(9,823) (6)
(265)

(10,088)
—

(10,088)

514,946
127,794
45,203
39,199
34,705
11,717
773,564

1,149,861

196,938

365,857
118,112
28,969
8,395
20,574

541,907
738,845

173,681
3,530
201,368
19,867

398,446
12,570

411,016

$

1,022,921

$

126,940

$

1,149,861

(1)  Prepaid rent removed and incorporated into lease liability calculation
(2)  Capitalization of right-of-use assets less both tenant inducements and step-lease accruals which have been incorporated into right-of-

use asset and lease liability calculation

(3)  Deferred tax impact of transition adjustments
(4)  Recognition of lease liabilities less tenant inducements
(5)  Removal of tenant inducements and step-lease accruals incorporated into right-of-use asset and lease liability calculation
(6)  Cumulative after tax impact of differences described above on retained earnings

54THE NORTH WEST COMPANY INC.  2019(W)  New Standards Implemented (continued)  Condensed Consolidated Balance Sheets - February 1, 2018

($ in thousands)

CURRENT ASSETS

NON-CURRENT ASSETS
     Property and equipment 
     Right-of-use-asset
     Goodwill 
     Intangible assets
     Deferred tax assets
     Other assets

TOTAL  ASSETS

CURRENT LIABILITIES

NON-CURRENT LIABILTIES
     Long-term debt
     Lease liabilities
     Defined benefit plan obligation
     Deferred tax liabilities
     Other long-term liabilities

TOTAL LIABILITIES
SHAREHOLDERS' EQUITY
     Share capital
     Contributed surplus
     Retained earnings
     Accumulated other comprehensive income

Equity attributable to The North West Company Inc.
Non-controlling interest

TOTAL EQUITY

TOTAL LIABILITIES & EQUITY

January 31, 2018
(Previously Reported)

Impact: Adoption
of IFRS 16

February 1, 2018
(Restated)

$

335,003

$

(23) (1)

$

334,980

$

$

$

$

469,993
—
41,231
37,628
34,450
12,643
595,945

930,948

171,212

313,549
—
34,095
6,468
23,468

377,580
548,792

172,619
2,570
181,844
12,918

369,951
12,205

382,156

$

$

—
115,844 (2)
—
—
2,145 (3)
(1,845) (1)

116,144

116,121

21,702 (4)

— (4)
105,541 (4)
—
(607) (3)
(701) (5)

104,233
125,935

—
—
(9,814) (6)
—

(9,814)
—

(9,814)

469,993
115,844
41,231
37,628
36,595
10,798
712,089

1,047,069

192,914

313,549
105,541
34,095
5,861
22,767

481,813
674,727

172,619
2,570
172,030
12,918

360,137
12,205

372,342

$

930,948

$

116,121

$

1,047,069

(1)  Prepaid rent removed and incorporated into lease liability calculation
(2)  Capitalization of right-of-use assets less both tenant inducements and step-lease accruals which have been incorporated into right-of-

use asset and lease liability calculation

(3)  Deferred tax impact of transition adjustments
(4)  Recognition of lease liabilities less tenant inducements
(5)  Removal of tenant inducements and step-lease accruals incorporated into right-of-use asset and lease liability calculation
(6)  Cumulative after tax impact of differences described above on retained earnings

55NOTES TO CONSOLDATED FINANCIAL STATEMENTS(W)  New Standards Implemented (continued)  Condensed Consolidated Statements of Cash Flows - January 31, 2019

($ in thousands)

CASH PROVIDED BY (USED IN)

Operating activities
     Net earnings for the period
     Adjustments for:
Amortization
Provision for income taxes
Interest expense
Equity settled share option expense
Gain on partial insurance settlement
Taxes paid
Loss on disposal of property and equipment

     Change in non-cash working capital
     Change in other non-cash items

     Cash from operating activities

Investing activities
     Cash used in investing activities

Financing activities
     Net increase in long-term debt
     Payment of lease liabilities, principal
     Payment of lease liabilities, interest
     Dividends
     Dividends to non-controlling interests
     Interest paid

     Cash used in financing activities
Effect of foreign exchange rates on cash
NET CHANGE IN CASH
     Cash, beginning of period

Year Ended
January 31, 2019
(Previously Reported)

Impact: Adoption
of IFRS 16

Year Ended
January 31, 2019
(Restated)

$

90,632

$

(9) (1) $

90,623

59,435
25,311
13,965
2,022
(16,955)
(26,446)
1,232
149,196
(20,792)
(1,284)

127,120

22,586 (2)
427
5,675 (3)
—
—
—
(42) (4)

28,637
(32)
—

28,605

82,021
25,738
19,640
2,022
(16,955)
(26,446)
1,190
177,833
(20,824)
(1,284)

155,725

(80,793)

—

(80,793)

44,785
—
—
(62,329)
(3,954)
(12,254)

(33,752)
713
13,288
25,160

—
(22,930) (5)
(5,675) (6)
—
—
—

(28,605)
—
—
—

44,785
(22,930)
(5,675)
(62,329)
(3,954)
(12,254)

(62,357)
713
13,288
25,160

38,448

CASH, END OF PERIOD

$

38,448

$

—

$

(1)  See preceding pages for a description of IFRS 16 adjustments that impact net earnings for year
(2)  Amortization of right-of-use assets
(3)  Interest expense on lease liabilities
(4)  Loss on leases terminated in period
(5)  Payment of lease liabilities
(6)  Interest paid on lease liabilities

56THE NORTH WEST COMPANY INC.  2019(W)   New Standards Implemented (continued)  Effective February 
1,  2019,  the  Company adopted  IFRIC  Interpretation 23 and  also 
adopted amendments to the following standards:  IFRS 3 Business 
Combinations;  IAS 12 Income Taxes;  IAS 23 Borrowing Costs; and  
IAS 19 Employee Benefits as required by the IASB.  A summary of 
these changes is as follows:

• 

• 

• 

• 

• 

IFRIC Interpretation 23 provides guidance on the accounting for 
current and deferred tax liabilities and assets in circumstances in 
which there is uncertainty over income tax treatments;
IFRS 3 Business Combinations clarifies how a company accounts 
for  increasing  its  interest  in  a  joint  operation  that  meets  the 
definition of a business;
IAS 12 Income Taxes  specifies that all income tax consequences 
of dividends are recognized consistently with the transactions 
that generated the distributable profits (i.e. in net earnings, other 
comprehensive income or equity); 
IAS  23  Borrowing  Costs    clarifies  that  specific  borrowings  to 
finance  the  construction  of  a  qualifying  asset  should  be 
transferred  to  the  general  borrowings  pool  once  the 
construction of the qualifying asset has been completed; and
IAS  19  Employee  Benefits  amendments  require  a  company  to 
update its assumptions for the remainder of the reporting period 
after  a  plan  change.    Amendments  have  also  been  included 
clarifying the effect of a plan amendment on the asset ceiling. 

The adoption of these amendments did not have a material impact 
on the Company.

(X)  Future  Standards  and  Amendments  The  following  new 
standards, and amendments to standards and interpretations, are 
not yet effective for the year ended January 31, 2020, and have 
not been applied in preparing these annual consolidated financial 
statements.   

Definition of Material  In May 2017, the IASB issued amendments 
to IAS 1 Presentation of Financial Statements and IAS 8 Accounting 
Policies,  Changes  in  Accounting  Estimates  and  Errors.    These 
amendments  clarified  the  definition  of  material.    Under  the 
amended definition, information is material if omitting, misstating 
or  obscuring  it  could  reasonably be  expected  to influence  the 
decisions  that  the  primary  users  of  general  purpose  financial 
statements  make.    The  amendments  are  effective  for  the 
Company  on  February  1,  2020  and  are  required  to  be  applied 
prospectively.   The  implementation  of  this  amendment  is  not 
expected to have a significant impact on the Company.

There are no other IFRS or IFRIC interpretations that are not yet 
effective that would be expected to have a material impact on 
the Company.

4.  SEGMENTED INFORMATION 

The Company is a retailer of food and everyday products and services 
in  two  geographical  segments,  Canada  and  International.    The 
Canadian segment consists of subsidiaries operating retail stores and 
complimentary  businesses to serve  northern  and western Canada.  
The International segment consists of subsidiaries operating in the 
continental  United  States,  Caribbean  and  South  Pacific.    Financial 
information for these business segments is regularly reviewed by the 
Company’s  President  and  Chief  Executive  Officer  to  assess 
performance and make decisions about the allocation of resources.

The following key information is presented by geographic segment:  

Consolidated Statements of Earnings

Year Ended

Sales

Canada

Food

General merchandise and
other

Canada

International

Food

General merchandise and
other

January 31, 2020

January 31, 2019

$ 842,916

$

825,668

428,636

420,465

$ 1,271,552

$ 1,246,133

$ 731,756

$

679,215

91,085

88,138

International

$ 822,841

$

767,353

Consolidated

$ 2,094,393

$ 2,013,486

Earnings before amortization, interest and income taxes(1)

Canada

International

$ 140,359

$

130,399

79,216

87,623

Consolidated

$ 219,575

$

218,022

Earnings from operations(1)

Canada

International

$

77,376

$

52,977

72,822

63,179

Consolidated

$ 130,353

$

136,001

Supplemental Information

Assets

Canada(2)

International(2)

January 31, 2020

January 31, 2019(1)

$ 787,392

$

757,842

428,144

392,019

Consolidated

$ 1,215,536

$ 1,149,861

Year Ended

January 31, 2020

January 31, 2019

Canada

Int'l

Canada

Int'l

Purchase of property and 
     equipment

$ 67,828 $ 43,477 $ 68,639 $ 24,916

Amortization(1)

$ 62,983 $ 26,239 $ 57,577 $ 24,444

(1)   The Company has applied IFRS 16 retrospectively with restatement 
of the comparative period consolidated financial statements as 
described in Note 3. 

(2) Canadian total assets includes goodwill of $11,025 (January 31, 
2019 –  $8,357).  International  total  assets  includes  goodwill  of 
$38,544 (January 31, 2019 – $36,846).

57NOTES TO CONSOLDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
5.  ACCOUNTS RECEIVABLE 

6. 

INVENTORIES 

Retail inventories are valued at the lower of cost and net realizable value. 
Valuing  retail  inventories  requires  the  Company  to  use  estimates 
related to: adjusting to cost inventories valued at retail; future retail 
sales  prices  and  reductions;  and  inventory  losses  during  periods 
between the last physical count and the balance sheet date.  Included 
in  cost  of  sales  for  the  year  ended  January 31,  2020,  the  Company 
recorded  $1,036  (January 31,  2019  –  $1,522)  for  the  write-down  of 
inventories as a result of net realizable value being lower than cost.  
There was no reversal of inventories written down previously that are 
no  longer  estimated  to  sell  below  cost  during  the  year  ended 
January 31, 2020 or 2019.

January 31, 2020

January 31, 2019

Trade accounts receivable

$ 81,925

$ 85,872

Corporate and other

accounts receivable

Less: allowance for doubtful

accounts

34,782

22,412

(11,838)

(17,961)

$104,869

$ 90,323

The  carrying  values  of  accounts  receivable  are  a  reasonable 
approximation of their fair values.  The maximum exposure to credit 
risk at the reporting date is the carrying value of each class of receivable 
mentioned above.  Credit risk for trade accounts receivable is discussed 
in Note 15.  Corporate and other accounts receivable have a lower risk 
profile relative to trade accounts receivable because they are largely 
due from government or corporate entities.

Movements in the allowance for doubtful accounts for customer and 
commercial accounts receivables are as follows:

January 31, 2020

January 31, 2019

Balance, beginning of year

$

(17,961)

$

(15,931)

Net charge

Written off

(7,189)

13,312

(10,337)

8,307

Balance, end of year

$

(11,838)

$

(17,961)

58THE NORTH WEST COMPANY INC.  20197.  PROPERTY & EQUIPMENT 

January 31, 2020

Cost

Land

Buildings

Leasehold
improvements

Fixtures &
equipment

Aircraft

Computer
equipment

Construction
in process

Total

Balance, beginning of year

$ 18,092

$ 520,117

$

76,922

$ 346,644

$

84,574

$

77,860

$

31,696

$1,155,905

Additions

Disposals

Effect of movements in foreign exchange

712

—

65

49,691

(33)

951

10,812

(4,054)

137

27,183

(8,019)

503

7,378

12,195

3,334

111,305

(10,833)

(13,924)

—

168

—

95

(36,863)

1,919

Total January 31, 2020

$ 18,869

$ 570,726

$

83,817

$ 366,311

$

81,119

$

76,299

$

35,125

$1,232,266

Accumulated amortization

Balance, beginning of year

Amortization expense

Disposals

Effect of movements in foreign exchange

$

— $ 281,115

$

46,064

$ 242,273

$

9,397

$

62,110

$

— $ 640,959

—

—

—

22,684

(16)

487

4,694

(3,578)

99

19,303

(6,960)

314

9,565

6,353

(2,924)

(13,853)

—

64

Total January 31, 2020

$

— $ 304,270

Net book value January 31, 2020

$ 18,869

$ 266,456

$

$

47,279

$ 254,930

36,538

$ 111,381

$

$

16,038

65,081

$

$

54,674

21,625

$

$

—

—

—

62,599

(27,331)

964

— $ 677,191

35,125

$ 555,075

January 31, 2019

Cost

Land

Buildings

Leasehold
improvements

Fixtures &
equipment

Aircraft

Computer
equipment

Construction
in process

Total

Balance, beginning of year

$ 17,101

$ 468,951

$

73,774

$ 322,153

$

81,530

$

77,252

$

22,592

$1,063,353

Additions

Disposals

Effect of movements in foreign exchange

381

(11)

621

44,417

(2,680)

9,429

3,803

(2,091)

1,436

22,212

(4,894)

7,173

6,390

(3,346)

—

7,731

(8,078)

955

8,621

—

483

93,555

(21,100)

20,097

Total January 31, 2019

$ 18,092

$ 520,117

$

76,922

$ 346,644

$

84,574

$

77,860

$

31,696

$1,155,905

$

— $ 258,810

$

41,457

$ 222,808

$

2,541

$

67,744

$

— $ 593,360

Accumulated amortization

Balance, beginning of year

Amortization expense

Disposals

Effect of movements in foreign exchange

—

—

—

20,304

(2,226)

4,227

4,985

(1,249)

871

18,247

(3,960)

5,178

Total January 31, 2019

$

— $ 281,115

Net book value January 31, 2019

$ 18,092

$ 239,002

$

$

46,064

$ 242,273

30,858

$ 104,371

$

$

7,129

(273)

—

9,397

75,177

1,504

(7,980)

842

$

$

62,110

15,750

$

$

—

—

—

52,169

(15,688)

11,118

— $ 640,959

31,696

$ 514,946

The Company reviews its property and equipment for indicators of impairment. During the year the Company wrote-off assets with a net book 
value of $7,909 which were reimbursed by insurance proceeds.  No assets were identified as impaired at January 31, 2020 and 2019.  

Interest capitalized  
Interest attributable to the construction of qualifying assets was capitalized using an average rate of  3.9% and 3.8% for the years ended January 31, 
2020 and 2019 respectively.  Interest capitalized in additions amounted to $195 (January 31, 2019 – $374).  Accumulated interest capitalized in 
the cost total above amounted to $2,847 (January 31, 2019 – $2,652).

59NOTES TO CONSOLDATED FINANCIAL STATEMENTS    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8.  RIGHT-OF-USE ASSETS & LEASE LIABILITIES 

Right-of-use assets

January 31, 2020

Cost

Balance, beginning of year

Additions

Disposals

Effect of movements in foreign exchange

Total January 31, 2020

Accumulated amortization

Balance, beginning of year

Amortization expense

Disposals

Effect of movements in foreign exchange

Total January 31, 2020

Net book value January 31, 2020

January 31, 2019

Cost

Balance, beginning of year

Additions

Disposals

Effect of movements in foreign exchange

Total January 31, 2019

Accumulated amortization

Balance, beginning of year

Amortization expense

Disposals

Effect of movements in foreign exchange

Total January 31, 2019

Net book value January 31, 2019

Land & buildings

Fixtures &
equipment

Aircraft

Total

$

$

$

$

$

$

$

$

$

$

226,416

$

6,717

$

3,672

$

20,558

(39,413)

655

1,345

(2,243)

1

2,062

(630)

—

236,805

23,965

(42,286)

656

208,216

$

5,820

$

5,104

$

219,140

101,863

$

3,538

$

3,610

$

20,567

(37,949)

321

84,802

123,414

$

$

1,521

(2,249)

—

2,810

3,010

$

$

678

(630)

—

3,658

1,446

$

$

201,681

$

5,604

$

3,672

$

30,525

(11,854)

6,064

1,718

(616)

11

—

—

—

109,011

22,766

(40,828)

321

91,270

127,870

210,957

32,243

(12,470)

6,075

226,416

$

6,717

$

3,672

$

236,805

89,311

$

2,660

$

3,142

$

20,647

(10,841)

2,746

101,863

124,553

$

$

1,471

(596)

3

3,538

3,179

$

$

468

—

—

3,610

62

$

$

95,113

22,586

(11,437)

2,749

109,011

127,794

60THE NORTH WEST COMPANY INC.  2019Lease liabilities
The  total  current  and  long-term  lease  liability  is  $19,176    (January 
31, 2019  -  $21,836)  and  $119,928  (January  31, 2019  -  $118,112), 
respectively.  The  Company's  lease  liabilities  are  discounted  at  its 
incremental  borrowing  rate,  generally  calculated  from  applicable 
Canadian and U.S. corporate bond yields.  At January 31, 2020, lease 
liabilities reflect a weighted-average risk-free rate of 3.8% (January 31, 
2019 – 4.1%) and  weighted-average remaining lease term of  9.7 years 
(January 31, 2019 – 10.0 years).

Maturity analysis - contractual undiscounted cash flows

0-1 year

2-3 years

4-5 years

6 years+

January 31, 2020

$

24,335

46,941

36,270

76,771

Total undiscounted cash flows

$ 184,317

Variable Lease Payments
Some property leases contain variable payment terms that are linked 
to sales generated from a store.  For individual stores, up to 100% of 
lease payments are on the basis of variable payment terms.  Variable 
payment terms are used for a variety of reasons, including minimizing 
the  fixed  costs  base  for  newly  established  stores.    Variable  lease 
payments that depend on sales are recognized in net earnings in the 
period in which the condition that triggers those payments occurs (see 
Note 17).

Extension Options
Some  store  leases  contain  extension  options  exercisable  by  the 
Company  up  to  one  year  before  the  end  of  the  non-cancellable 
contract  period.   Where  practicable,  the  Company  seeks  to  include 
extension options in new leases to provide operational flexibility.  The  
extension options held are exercisable only by the Company and not 
by  the  lessors.    The  Company  assesses  at  lease  commencement 
whether it is reasonably certain to exercise the extension options.  The 
extension options included by the Company do not extend the lease 
beyond ten years.  The Company reassesses whether it is reasonably 
certain to exercise the options if there is a significant event or significant 
change in circumstances within its control. 

Other leases
Short-term and low value lease payments are not material.

9.  GOODWILL & INTANGIBLE ASSETS 

Goodwill

January 31, 2020

January 31, 2019

Balance, beginning of year

$

45,203

$

41,231

Additions

Effect of movements in foreign 
     exchange

4,125

241

1,627

2,345

Balance, end of year

$

49,569

$

45,203

Goodwill  represents  the  excess  of  the  consideration  transferred  to 
acquire businesses over the fair value of their identifiable assets.

Goodwill Impairment Testing  
A  goodwill  asset  balance  of  $38,544  (January  31, 2019  –  $36,846)   
relates to acquisition of subsidiaries by the Company's International 
Operations.  A goodwill asset balance of $11,025 (January 31, 2019 – 
$8,357)  relates to acquisitions by the Company's Canadian Operations. 
These balances were tested by means of comparing the recoverable 
amount of the operating segment to its carrying value.  The recoverable 
amount is the greater of its value in use or its fair value less costs of 
disposal.  

The recoverable amount was estimated from the product of financial 
performance  and  trading  multiples  observed  for  retail  public 
companies.    Values  assigned  to  the  key  assumptions  represent 
management's best estimates and have been based on data from both 
external  and  internal  sources.    This  fair  value  measurement  was 
categorized as a Level 3 fair value measurement based on the inputs 
in  the  valuation  technique  used.    Key  assumptions  used  in  the 
estimation of enterprise value are as follows:

• 

• 

• 

Financial  performance  was  measured  with  actual  and 
budgeted  earnings  based  on  sales  and  expense  growth 
specific  to  each  store  and  the  Company's  administrative 
offices.    Financial  budgets  and  forecasts  are  approved  by 
senior  management  and  consider  historical  sales  volume 
and price growth;
The ratio of enterprise value to financial performance  was 
determined using a range of market trading multiples from 
retail companies; and
Costs to sell have been estimated as a fixed percentage of 
enterprise value.  This is consistent with the approach of an 
independent market participant.

No  impairment  has  been  identified  on  goodwill,  and  management 
considers  reasonably  foreseeable  changes  in  key  assumptions  are 
unlikely to produce a goodwill impairment.  

61NOTES TO CONSOLDATED FINANCIAL STATEMENTSNet book value January 31, 2020

$ 26,878

$ 10,170

Intangible assets

January 31, 2020

Cost

Balance, beginning of year

Additions

Write off of fully amortized assets

Effect of movements in foreign exchange

Total January 31, 2020

Accumulated Amortization

Balance, beginning of year

Amortization expense

Write off of fully amortized assets

Effect of movements in foreign exchange

Total January 31, 2020

Intangible assets

January 31, 2019

Cost

Balance, beginning of year

Additions

Effect of movements in foreign exchange

Total January 31, 2019

Accumulated Amortization

Balance, beginning of year

Amortization expense

Effect of movements in foreign exchange

Total January 31, 2019

Software

Store banners

Other

Total

$

62,164

$

10,103

$

10,554

$

82,821

3,861

(3,114)

—

—

—

67

2,314

—

27

6,175

(3,114)

94

$

62,911

$

10,170

$

12,895

$

85,976

$

35,752

3,395

(3,114)

—

$

36,033

$

$

—

—

—

—

—

$

7,870

$

43,622

462

—

3

$

$

8,335

4,560

3,857

(3,114)

3

$

44,368

$ 41,608

Software

Store banners

Other

Total

$

54,662

$

9,461

$

9,817

$

73,940

7,502

—

—

642

535

202

8,037

844

$

62,164

$

10,103

$

10,554

$

82,821

$

29,271

6,481

—

$

35,752

$

$

—

—

—

—

$

7,041

$

36,312

785

44

$

$

7,870

2,684

7,266

44

$

43,622

$ 39,199

Net book value January 31, 2019

$ 26,412

$ 10,103

Work in process
As at January 31,  2020, the Company had incurred $14,338 (January 
31, 2019 – $13,271) for intangible assets that were not yet available for 
use, and therefore not subject to amortization.

Intangible Asset Impairment Testing  
The Company determines the fair value of the store banners using the 
Relief from Royalty approach.  This method requires management to 
make long-term assumptions about future sales, terminal growth rates, 
royalty  rates  and  discount  rates.    Sales  forecasts  for  the  following 
financial year together with medium and terminal growth rates ranging 
from 2% to 5% are used to estimate future sales, to which a royalty rate 
of 0.5% is applied.  The present value of this royalty stream is compared 
to the carrying value of the asset.   No impairment has been identified 
reasonably 
on 
foreseeable changes  in  key  assumptions  are unlikely  to produce an 
intangible asset impairment.   

intangible  assets  and  management  considers 

62THE NORTH WEST COMPANY INC.  2019Current tax expense:

Current tax on earnings for
     the year

Withholding taxes

Over provision in prior years

Deferred tax expense:

Origination and reversal of
     temporary differences

Impact of change in tax rates

Under provision in prior years

10.  INCOME TAXES 

The following are the major components of income tax expense:

Year Ended

January 31, 2020

January 31, 2019(1)

$ 15,400

$ 24,522

124

(1,982)

761

(2,181)

$ 13,542

$ 23,102

Changes in the combined statutory income tax rate primarily reflect 
changes in earnings of the Company's subsidiaries across various tax 
jurisdictions. 

In December 2017, new corporate tax legislation was enacted in the 
United States which reduced the federal corporate tax rate from 35% 
to 21% effective January 1, 2018.  There was also a one-time transition 
tax  introduced  on  undistributed  accumulated  earnings  in  foreign 
owned  subsidiaries.    For  the  year-ended  January  31,  2018,  these 
changes  resulted  in  an  estimated  income  tax  expense  of  $5,835, 
comprised of $1,827 for the re-measurement of deferred tax assets and 
liabilities  and  $4,008  for  transition  tax  related  to  certain  of  the 
Company's subsidiaries.  

$

7,425

$

75

2,090

727

(133)

2,042

For the  year-ended  January 31,  2019  the estimated transition  tax  of 
$4,008  was reduced to $3,237  based on additional  information and 
interpretations  from  the  U.S.  Department  of  the  Treasury  became 
available.

$

9,590

$

2,636

Income taxes

$ 23,132

$ 25,738

(1) The Company has applied IFRS 16 retrospectively with restatement of the 
comparative period consolidated financial statements as described in Note 
3.

Income tax expense varies from the amounts that would be computed 
by applying the statutory income tax rate to earnings before taxes for 
the following reasons:

Deferred tax assets of $4,800 (January 31, 2019 - $3,900)  arising from 
certain  foreign  income  tax  losses  were  not  recognized  on  the 
consolidated balance sheets.  The income tax losses expire from 2023 
– 2030.

Deferred  income  tax  charged  (credited)  to  other  comprehensive 
income during the year is as follows:

Year Ended

January 31, 2020

January 31, 2019

Defined benefit plan
actuarial gain / (loss):

Origination and reversal of
     temporary difference

Impact of change in tax rates

$ (3,115)

(2)

$ (3,117)

$

$

1,828

5

1,833

Year Ended

January 31, 2020

January 31, 2019(1)

Earnings before income taxes

$109,405

$116,361

Combined statutory income
     tax rate

Expected income tax
     expense

21.3%

21.8%

$ 23,280

$ 25,322

Increase (decrease) in income taxes resulting from:

Non-deductible expenses/
     non-taxable income

Unrecognized income tax
     losses

Withholding taxes

Impact of change in tax rates

Transition tax

(Over)/under provision in prior
     years

Other

$ (1,530)

$

358

892

124

75

—

108

183

422

761

(133)

(771)

(139)

(82)

Provision for income taxes

$ 23,132

$ 25,738

Income tax rate

21.1%

22.1%

(1) The Company has applied IFRS 16 retrospectively with restatement of the 
comparative period consolidated financial statements as described in Note 
3.

63NOTES TO CONSOLDATED FINANCIAL STATEMENTSIncome tax effects of temporary differences that give rise to significant portions of deferred income tax assets and liabilities are as follows:

January 31, 2020

Deferred tax assets:

Property & equipment

Lease obligation

Inventory

Share-based compensation and
     long-term incentive plans

Defined benefit plan obligation

Accrued liabilities

Other

Deferred tax liabilities:

Goodwill & intangible assets

Property & equipment

Right-of-use asset

Investment in joint venture

Other

February 1, 2019(1) 
(restated)

Taxes (charged)
credited to net
earnings

Taxes credited to
OCI

Other
adjustments

January 31, 2020

$

$

$

$

$

17,404

32,228

1,736

4,228

7,846

4,929

1,170

69,541

(834)

(9,181)

(29,302)

(1,130)

(2,784)

(43,231)

26,310

$

(9,594)

$

(193)

485

810

353

769

1,535

(5,835)

(206)

(3,899)

(158)

(524)

1,032

(3,755)

(9,590)

$

$

$

$

$

$

$

$

—

—

—

—

3,117

—

—

3,117

—

—

—

—

—

—

3,117

$

(19)

$

65

12

1

—

15

(71)

3

(7)

(35)

(70)

—

(245)

(357)

(354)

$

$

$

$

$

$

$

$

7,791

32,100

2,233

5,039

11,316

5,713

2,634

66,826

(1,047)

(13,115)

(29,530)

(1,654)

(1,997)

(47,343)

19,483

Recorded on the consolidated balance sheet as follows:

Year Ended

Deferred tax assets

Deferred tax liabilities

January 31, 2020 January 31, 2019(1)

$

$

28,233

(8,750)

19,483

$

$

34,705

(8,395)

26,310

(1)  The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described in Note 3.

64THE NORTH WEST COMPANY INC.  2019January 31, 2019

Deferred tax assets:

Property & equipment

Lease liability

Inventory

Share-based compensation and
     long-term incentive plans

Defined benefit plan obligation

Accrued expenses not
     deductible for tax

Other

Deferred tax liabilities:

Goodwill & intangible assets

Property & equipment

Right-of-use assets

Investment in joint venture

Other

February 1, 2018
(previously reported)

IFRS 16 retained 
earnings 
adjustments(1)

Taxes 
(charged) 
credited to 
net earnings(1)

Taxes charged
to OCI

Other

adjustments January 31, 2019(1)

$

17,660

$

—

$

(354)

$

—

1,993

4,003

9,236

4,603

412

37,907

(643)

(6,012)

—

(1,109)

(2,161)

(9,925)

27,982

32,228

—

—

—

(316)

(144)

—

(346)

205

443

468

885

$

$

$

$

31,768

$

1,301

—

—

$

(147)

(3,053)

(29,302)

—

(58)

(29,360)

2,408

—

(21)

(289)

$

$

(3,510)

(2,209)

$

$

$

$

$

$

$

$

—

—

—

—

(1,833)

—

—

(1,833)

—

—

—

—

—

—

(1,833)

$

$

$

$

$

98

—

89

20

—

174

17

398

(44)

(116)

—

—

(276)

(436)

(38)

$

$

$

$

$

17,404

32,228

1,736

4,228

7,846

4,929

1,170

69,541

(834)

(9,181)

(29,302)

(1,130)

(2,784)

(43,231)

26,310

(1)  The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described in Note 3.

In assessing the recovery of deferred income tax assets, management considers whether it is probable that the deferred income tax assets will be 
realized.  The recognition and measurement of the current and deferred tax assets and liabilities involves dealing with uncertainties in the application 
of complex tax regulations and in the assessment of the recoverability of deferred tax assets.  The ultimate realization of deferred income tax assets 
is dependent upon the generation of future taxable income during the periods in which the temporary differences are deductible.

Actual income taxes could vary from these estimates as a result of future events, including changes in income tax laws or the outcome of 
tax reviews by tax authorities and related appeals.  To the extent the final outcome is different from the amounts initially recorded, such differences, 
which could be significant, will impact the tax provision in the period in which the outcome is determined.

No  deferred  tax  has  been  recognized in  respect  of  temporary  differences between  the  carrying  value  and  tax  value  of  investments  in 
subsidiaries.  The Company is in a position to control the timing and reversal of these differences and believes it is probable that they will not 
reverse in the foreseeable future.  The temporary differences associated with the Company’s foreign subsidiaries are approximately $152,539 at 
January 31, 2020 (January 31, 2019 – $122,776).

11.  OTHER ASSETS 

Investment in joint venture (Note 23)

Other

January 31, 2020

January 31, 2019(1)

$ 12,252

1,336

$

10,375

1,342

$ 13,588

$

11,717

(1) The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described 

in Note 3.

65NOTES TO CONSOLDATED FINANCIAL STATEMENTS12.  LONG-TERM DEBT 

January 31, 2020

January 31, 2019

Current:
Revolving loan facility (1)

Promissory note payable (8)

Non-current:

Revolving loan facility (1)

Revolving loan facilities (2)

Revolving loan facilities (3)

Revolving loan facility (4)

Revolving loan facility (5)

Senior notes (6)

Senior notes (7)

Promissory notes payable (8)

$

950

900

$

1,850

$

—

36,943

176,716

—

—

92,334

100,000

3,122

$

$

$

—

900

900

—

36,700

134,791

—

—

91,666

100,000

2,700

Total

$ 410,965

$ 366,757

$ 409,115

$ 365,857

loan 

(1) The  committed,  revolving  U.S. 
facility  provides  the 
International  Operations  with  up  to  US$40,000  for  working  capital 
requirements  and  general  business  purposes.   This  facility  matures 
October 31, 2020, bears a floating rate of interest based on U.S. LIBOR 
plus  a  spread  and  is  secured  by  certain  accounts  receivable  and 
inventories of the International Operations.  At January 31, 2020, the 
International  Operations  had  drawn  US$0.719  (January 31,  2019  –                     
US$NIL) on this facility.  See Note 24 Subsequent Events.

(6) The  US$70,000 senior notes mature on June 16, 2021, have a fixed 
interest rate of 3.27% on US$55,000 and a floating interest rate on US
$15,000 based on U.S. LIBOR plus a spread.  The  senior notes are secured 
by certain assets of the Company and rank pari passu with the $300,000 
Canadian Operations loan facilities, the $100,000 senior notes and the 
US$52,000 loan facilities.

(7)  The $100,000 senior notes mature September 26, 2029, have a fixed 
interest rate of 3.74%, are secured by certain assets of the Company 
and  rank  pari  passu  with  the  $300,000  Canadian  Operations  loan 
facilities, the US$70,000 senior notes and the US$52,000 loan facilities.

(8)  Promissory  notes  payable  are  non-interest  bearing,  have  annual 
principal payments of $900 and are secured by certain assets of the 
Company.

13.  POST-EMPLOYMENT BENEFITS 

incorporated 

The  Company  sponsors  defined  benefit  and  defined  contribution 
pension plans covering the majority of Canadian employees.  Effective 
January 1, 2011, the Company entered into an amended and restated 
legislated  changes, 
staff  pension  plan,  which 
administrative practice, and added a defined contribution provision 
(the “Amended Plan”).  Under the Amended Plan, all members as of 
December 31, 2011 who did not meet a qualifying threshold based on 
number of years in the pension plan and age were transitioned to the 
defined contribution pension plan effective January  1, 2011 and no 
longer accumulate years of service under the defined benefit pension 
plan.   The  defined  benefit  pension  previously  earned  by  members 
transitioned to the defined contribution plan, will continue to accrue 
in  accordance  with  the  terms  of  the  plan  based  on  the  member’s 
current  pensionable  earnings.    Members  who  met  the  qualifying 
threshold  on  January  1,  2011,  elected  between  accruing  a  defined 
contribution  benefit  and  continuing  to  accrue  a  defined  benefit 
pension in accordance with the provisions of the Amended Plan.

(2) The  US$52,000 loan facilities mature September 26, 2022 and bear 
interest at U.S. LIBOR plus a spread.  These committed loan facilities are 
secured by certain assets of the Company and rank pari passu with the 
US$70,000 senior notes, the $100,000 senior notes and the $300,000 
Canadian Operations loan facilities.  At January 31, 2020, the Company 
had drawn US$27,936 (January 31, 2019 – US$27,936) on these facilities.  

(3) These  committed, revolving loan facilities provide the Company's 
Canadian  Operations  with  up  to  $300,000  for  working  capital  and 
general business purposes.  These facilities mature September 26, 2022,  
are secured by certain assets of the Company and rank pari passu with 
the  US$70,000  senior  notes,  the  $100,000  senior  notes  and  the  US
$52,000 loan facilities.  These facilities bear a floating interest rate based 
on  Bankers  Acceptances  rates  plus  stamping  fees  or  the  Canadian 
prime interest rate.  

(4)  The revolving U.S. loan facility provides the International Operations 
with  up  to  US$1,500  for  Roadtown  Wholesale  Trading  Ltd.'s (RTW) 
working  capital  requirements  and  general  business  purposes.   This 
facility bears a floating rate of interest based on a U.S. dollar base rate 
plus a spread and is secured by certain assets of RTW. 

(5)  The Canadian Operations have a $2,375 revolving loan facility to 
meet North Star Air Ltd's. (NSA) working capital requirements and for 
general business purposes.  This facility bears a floating rate of interest 
and is secured by the assets of NSA.

The defined benefit pension plans are based on years of service 
and final average salary.  The Company uses actuarial reports prepared 
by independent actuaries for accounting purposes as at January 31, 
2020 and January 31, 2019.  The accrued pension benefits and funding 
requirements  were  last  determined  by  actuarial  valuation  as  at 
December  31,  2018.   The  next  actuarial  valuation  is  required  as  at 
December 31, 2019.  The Company also sponsors an employee savings 
plan covering certain U.S. employees with at least six months of service.  
Under  the  terms  of  the  plan,  the  Company  is  obligated  to  make  
contributions that range between 3% and 5% of eligible compensation.
During  the  year  ended  January 31,  2020,  the  Company 
contributed $3,528 to its defined benefit pension plans (January 31, 
2019 – $2,317).  During the year ended January 31, 2020, the Company 
its  defined  contribution  pension  plans 
contributed  $3,929  to 
(January 31,  2019  –  $3,435).    The  current  best  estimate  of  the 
Company's funding obligation for the defined benefit pension plans 
for the year commencing February 1, 2020 is $1,473. In addition to the 
cash funding, a portion of the pension plan obligation may be settled 
by  the  issuance  of  a  letter  of  credit  in  accordance  with  pension 
legislation.  The actual amount paid may vary from the estimate based 
on  actuarial  valuations  being  completed,  investment  performance, 
volatility in discount rates, regulatory requirements and other factors.

66THE NORTH WEST COMPANY INC.  2019Movement in plan assets and defined benefit obligation
Information on the Company’s defined benefit plans, in aggregate, is 
as follows:

The average life expectancy in years of a member who reaches normal 
retirement age of 65 is as follows:

January 31, 2020

January 31, 2019

January 31, 2020

January 31, 2019

Plan assets:

Average life expectancies at age 65 for current pensioners:

Fair value, beginning of year

$

85,665

$

84,337

Accrued interest on assets

Benefits paid

Plan administration costs

Employer contributions

Employee contributions

Return on assets greater than
     discount rate

3,195

(5,461)

(542)

3,528

7

8,730

2,908

(3,988)

(459)

2,317

8

542

Fair value, end of year

$

95,122

$

85,665

Plan obligations:

Defined benefit obligation,
     beginning of year

Current service costs

Employee contributions

Interest on plan liabilities

Benefits paid

Actuarial remeasurement due to:

     Plan experience

     Financial assumptions

Defined benefit obligation, end of
     year

$ (114,634)

$ (118,432)

(3,103)

(7)

(4,220)

7,007

(14)

(20,289)

(3,016)

(8)

(4,070)

4,649

1,646

4,597

$ (135,260)

$ (114,634)

Plan deficit

$ (40,138)

$

(28,969)

The defined benefit obligation  exceeds the fair value of plan assets as 
noted in the table.  While the plans are not considered fully funded for 
financial reporting purposes, registered plans are funded in accordance 
with the applicable statutory funding rules and regulations governing 
the particular plans.

Defined benefit obligation
The following actuarial assumptions were employed to measure the 
plan:

Male

Female

21.4

23.9

Average life expectancies at age 65 for current members aged 45:

Male

Female

22.6

25.0

21.3

23.8

22.5

24.9

Assumptions regarding future mortality experience are set based on 
actuarial advice in accordance with published statistics and experience.  
For the years ended January 31, 2020 and 2019, mortality assumptions 
have  been  estimated  at  106%  of  the  base  mortality  rates  in  the 
CPM2014PRIV table based on pension size and industry classification. 

Sensitivity of key assumption
The  following  table  outlines  the  sensitivity  of  a  1%  change  in  the  
discount rate used to measure the defined benefit plan obligation and 
cost for the defined benefit pension plans.  The table reflects the impact 
on both the current service and interest cost expense components.

The sensitivity analysis provided in the key assumption table is 
hypothetical and should be used with caution.  The sensitivities have 
been calculated independently of any changes in other assumptions.  
Actual  experience  may  result  in  changes  in  a  number  of  key 
assumptions  simultaneously.    Changes  in  one  factor  may  result  in 
changes in another, which could amplify or reduce the impact of such 
assumptions.

Defined benefit
plan obligation

Benefit plan cost

Discount rate:

Impact of:

1% increase

1% decrease

$ (20,289)

$

26,048

$ (1,057)

$

976

Plan assets
The major categories of plan assets as a percentage of total plan assets 
are listed below.  The pension plans have no direct investment in the 
shares of the Company.

January 31, 2020

January 31, 2019

January 31, 2020

January 31, 2019

Discount rate on plan liabilities

Rate of compensation increase

Discount rate on plan expense

Inflation assumption

2.75%

4.00%

3.75%

2.00%

3.75%

4.00%

3.50%

2.00%

The assumptions used are the best estimates chosen from a range of 
possible actuarial assumptions, which may not necessarily be borne 
out in practice.  The weighted-average duration of the defined benefit 
obligation at the end of the reporting period is 17.1 years  (January 31, 
2019 – 15.8 years).

Plan assets:

Canadian equities (pooled)

Global equities (pooled)

Real estate equities (pooled)

Debt securities

17%

39%

9%

35%

17%

38%

9%

36%

Total

100%

100%

67NOTES TO CONSOLDATED FINANCIAL STATEMENTS 
Governance and plan management
  The Company's Pension Committees oversee the pension plans.  These 
committees are responsible for assisting the Board of Directors to fulfill 
its governance responsibilities for the plans.  The committees assist with 
plan administration, regulatory compliance, pension investment and 
monitoring responsibilities.

Plan assets are subject to the risk that changes in market prices, 
such as interest rates, foreign exchange and equity prices will affect 
their value.  A Statement of Investment Policy and Procedures (SIPP) 
guides the investing activity of the defined benefit pension plans to 
mitigate market risk.  Assets are expected to achieve, over moving three 
to four-year periods, a return at least equal to a composite benchmark 
made up of passive investments in appropriate market indices.  These 
indices are consistent with the policy allocation in the SIPP.

Periodically, an Asset-Liability Modeling study is done to update 
the  policy  allocation  between  liability  hedging  assets  and  return 
seeking assets.  This is consistent with managing both the funded status 
of the defined benefit pension plans and the Company's long-term 
costs.  It assists with adequately securing benefits and mitigating year-
to-year fluctuations in the Company's cash contributions and pension 
expense.  The defined benefit plans are subject to, and actively manage, 
the following  specific market risks:

Interest rate risk: is managed by allocating a portion of plan investments 
to liability hedging assets, comprised of a passive universe bond fund.

Currency risk: is managed through asset allocation.  A significant portion 
of  plan  assets  are  denominated  in  the  same  currency  as  plan 
obligations.

Equity price risk:  The defined benefit pension plans are directly exposed 
to equity price risk on return seeking assets.  Fair value or future cash 
flows will fluctuate due to changes in market prices because they may 
not be offset by changes in obligations.  Investment management of 
plan assets is outsourced to independent managers. 

Statements of earnings and comprehensive income
The  following  pension  expenses  have  been  charged  to  the 
consolidated statements of earnings:

January 31, 2020

January 31, 2019

Employee costs (Note 18)

Defined benefit pension plan,
     current service costs included
     in post-employment benefits

Plan administration costs

Defined contribution pension
     plan

Savings plan for U.S. employees

Interest expense (Note 19)

Accrued interest on assets

Interest on plan liabilities

$

3,103

$

3,016

542

3,929

1,328

459

3,435

1,389

$

8,902

$

8,299

The following amounts have been included in other comprehensive 
income:

January 31, 2020

January 31, 2019

Current Year:

Return on assets greater than
     discount rate

Actuarial remeasurement due to:

     Plan experience

     Financial assumptions

Taxes on actuarial remeasurement
     in OCI

Net actuarial remeasurement
     recognized in OCI

$

8,730

$

542

(14)

(20,289)

1,646

4,597

3,117

(1,833)

$

(8,456)

$

4,952

Cumulative gains/(losses) recognized in OCI:

Cumulative gross actuarial
     remeasurement in OCI

Taxes on cumulative actuarial
     remeasurement in OCI

Total actuarial remeasurement 
     recognized in OCI, net

$ (20,622)

$

(9,049)

3,478

361

$ (17,144)

$

(8,688)

The actual return on the plans assets is summarized as follows:

January 31, 2020

January 31, 2019

Accrued interest on assets

$

3,195

$

2,908

Return on assets greater than
     discount rate

8,730

542

Actual return on plan assets

$ 11,925

$

3,450

14.  SHARE-BASED COMPENSATION 

The  Company  offers  the  following  share-based  payment  plans:   
Performance Share Units (PSUs); Share Options; Director Deferred Share 
Units  (DDSUs);  Executive  Deferred  Share  Units  (EDSUs)  and  an 
Employee Share Purchase Plan.  The purpose of these plans is to directly 
align  the  interests  of  the  participants  and  the  shareholders  of  the 
Company  by  providing  compensation  that  is  dependent  on  the 
performance of the Company’s common shares. 

 The total expense relating to share–based payment plans for the 
year ended January 31, 2020 was $3,550 (January 31, 2019 – $11,204).  
The  carrying  amount  of  the  Company’s share-based  compensation 
arrangements including PSU, share option, DDSU and EDSU plans are 
recorded on the consolidated balance sheets as follows:

$ (3,195)

$ (2,908)

4,220

4,070

$

1,025

$

1,162

Accounts payable and accrued
     liabilities

Other long-term liabilities

Contributed surplus

January 31, 2020

January 31, 2019

$ 11,080

10,225

7,081

$ 13,998

14,273

1,961

Total

$ 28,386

$ 30,232

68THE NORTH WEST COMPANY INC.  2019 
 
Performance Share Units
The  Company has  granted Performance  Share  Units  to  officers  and 
senior management.  Each PSU entitles the participant to receive either 
a cash payment equal to the market value of the number of notional 
units  granted  or  one  share  of  the  Company  for  each  notional  unit 
granted at the end of the vesting period based on the achievement of 
specific  performance  based  criteria.    The  PSU  account  for  each 
participant  includes  the  value  of  dividends  from the  Company as  if 
reinvested in additional PSUs.  PSU awards vest with the employee on 
the third fiscal year following the date of the grant to which the award 
relates.  Compensation expense is measured based on the grant date 
fair market value of the award.  The associated compensation expense 
is  recognized over the  vesting period  based  on  the  estimated  total 
compensation to be paid out at the end of the vesting period factoring 
in the probability of the performance criteria being met during that 
period.  Compensation costs related to the PSUs for the year ended 
January 31,  2020  are  $5,216  (January 31,  2019  –  $4,097).   The  total 
number of PSUs outstanding at January 31, 2020 that may be settled 
in treasury shares is 243,712 (January 31, 2019 - 84,138).  There were no 
PSUs settled in treasury shares during the year (January 31, 2019 - NIL).

Director Deferred Share Unit Plan
This  Plan  is  available  for  independent  Directors.    Participants  are 
credited with deferred share units for the amount of the annual equity 
retainer, and for the portion of the annual cash retainer and fees each 
participant elects to allocate to the DDSU plan.  Each deferred share 
unit entitles the holder to receive a share of the Company.  The DDSUs 
are exercisable by the holder at any time but no later than December 
31 of the first calendar year commencing after the holder ceases to be 
a Director.  A participant may elect at the time of exercise of any DDSUs , 
subject to the consent of the Company, to have the Company pay an 
amount in cash equal to the aggregate current market  value of the 
shares, determined based on the closing price of the shares on the TSX 
on the trading day preceding the exercise date.  This  cash payment is 
in consideration for the surrender by the participant to the Company 
the  right  to  receive  shares  from  exercising  the  DDSUs.    Effective 
December 2016, the Plan was amended for those DDSUs credited to 
participants for the portion of the annual cash retainer and fees each 
participant elects to allocate to the Plan.  The holder of these DDSUs is 
entitled to receive at the time of exercise, an amount in cash equal to 
the aggregate current market value of the shares, determined based 
on  the  closing  price  of  the  shares  on  the TSX  on  the  trading  day 
preceding the exercise date.

Compensation expense is  initially measured at the time  of the 
grant.  Subsequent changes in the fair value of the DDSUs based on 
changes in the market value of the Company's shares are recognized 
at each reporting date.  The DDSU plan compensation costs for the 
year ended January 31, 2020 are an expense of $346 (January 31, 2019 
–  expense  of  $1,752).    The  total  number  of  deferred  share  units 
outstanding at January 31, 2020 is 318,227 (January 31, 2019 – 270,277).  
There were no DDSUs exercised during the year  ended January 31, 
2020 (January 31, 2019 – 21,186).

Executive Deferred Share Unit Plan
The EDSU plan was implemented to assist executive management to 
meet the Company's minimum share ownership guidelines. This plan 
provides for the granting of deferred share units to those executives 
who  elect  to  receive a  portion  of  their  annual  short-term  incentive 
payment  in  EDSUs,  subject  to  plan  limits.    Effective  April  2016, 
participants will be credited with EDSUs based on the amount of their 
annual short-term incentive payment  allocated to the plan and the  
fair market value of the Company's shares.  The EDSU account for each 
participant  includes  the  value  of  dividends  from the  Company as  if 
reinvested in additional EDSU's.  The EDSUs are exercisable at any time 
after the executive ceases to be an employee of the Company, but no 

later than December 31 of the first calendar year commencing after 
the holder ceased to be an employee. Each EDSU entitles the holder 
to a cash payment equal to the market value of the equivalent number 
of the Company's shares, determined based on their closing price on 
the TSX on the trading day preceding the exercise date.

Total compensation expense is measured at the time of the grant.  
Subsequent changes in the fair value of the EDSUs based on changes 
in the market value of the Company's shares are recognized at each 
reporting date.  The EDSU plan compensation costs for the year ended 
January 31, 2020 are a recovery of $32 (January 31, 2019 – expense of 
$62). 

Share Option Plan
The Company has a Share Option Plan that provides for the granting 
of  options  to certain  officers  and  senior  management.    Options  are 
granted at fair market value based on the volume weighted-average 
closing  price  of  the  Company’s  shares  for  the  five  trading  days 
preceding the grant date.  Effective June 14, 2011, the Share Option 
Plan was amended and restated.  The amendments afford the Board of 
Directors the discretion to award options giving the holder the choice, 
upon exercise, to either deduct a portion of all dividends declared after 
the grant date from the options exercise price or to exercise the option 
at the strike price specified at the grant date ("Declining Strike Price 
Options").  Options issued prior to June 14, 2011 and certain options 
issued subsequently are standard options ("Standard Options").  Each 
option  is  exercisable  into  one  share  of  the  Company  at  the  price 
specified in the terms of the option.  Declining Strike Price options allow 
the employee to acquire shares or receive a cash payment based on 
the excess of the fair market value of the Company’s shares over the 
exercise price.  

The fair value of the Declining Strike Price Options is remeasured 
at the reporting date and recognized both in net earnings and as a 
liability over the vesting period.  The grant date fair value of the Standard 
Options is recognized in net earnings and contributed surplus over the 
vesting period.

The maximum number of shares available for issuance is a fixed 
number set at 4,354,020, representing 8.9% of the Company’s issued 
and  outstanding  shares  at  January 31,  2020.    Fair  value  of  the 
Company's options is determined using an option pricing model.  Share 
options granted vest on a graduated basis over four to five years and 
are  exercisable  over  a  period  of  seven  years.    The  share  option 
compensation costs for the year ended January 31, 2020 are a recovery 
of $2,786 (January 31,  2019 – expense of $4,510).  The fair values for 
options issued during the year were calculated based on the following 
assumptions:

January 31, 2020

January 31, 2019

Fair value of options granted

$  2.69

Exercise price

Dividend yield

Annual risk-free interest rate

Expected share price volatility

$28.11 to $30.01

4.3%

1.5%

19.3%

$  2.86

$  27.77

4.3%

2.1%

19.2%

The assumptions used to measure options at the balance sheet dates 
are as follows:

January 31, 2020

January 31, 2019

Dividend yield

4.9%

Annual risk-free interest rate

1.4%  to  2.0%

4.1%

1.8%

Expected share price volatility

11.7%  to  17.9%

15.9% to 19.5%

69NOTES TO CONSOLDATED FINANCIAL STATEMENTSThe expected dividend yield is estimated based on the quarterly dividend rate and the closing share price on the date the options are granted.  
The expected share price volatility is estimated based on the Company's historical volatility over a period consistent with the expected life of the 
options.  The risk-free interest rate is estimated based on the Government of Canada bond yield for a term to maturity equal to the expected life 
of the options.

The following continuity schedules reconcile the movement in outstanding options during the year:

Number of options outstanding

Declining Strike Price Options

Standard Options

Outstanding options, beginning of year

Granted

Exercised

Forfeited or cancelled

Outstanding options, end of year

Exercisable at end of year

January 31, 2020 January 31, 2019 January 31, 2020 January 31, 2019

1,967,723

2,464,940

—

(15,985)

(31,779)

—

(474,423)

(22,794)

430,340

499,311

(2,295)

(27,502)

454,177

372,992

(223,670)

(173,159)

1,919,959

1,967,723

899,854

430,340

1,055,151

658,364

114,517

16,253

The weighted-average share price on the dates options were exercised during the year was $30.08  (January 31, 2019 – $30.49).

Weighted-average exercise price

Declining Strike Price Options

Standard Options

January 31, 2020 January 31, 2019 January 31, 2020 January 31, 2019

Outstanding options, beginning of year

$

27.36

$

26.18

$

Granted

Exercised

Forfeited or cancelled

Outstanding options, end of year

Exercisable at end of year

Summary of options outstanding by grant year

—

24.26

30.26

27.34

21.40

$

$

—

20.09

23.04

27.36

20.91

$

$

$

$

27.83

28.17

27.77

27.90

28.01

27.17

$

24.28

27.77

20.52

27.84

27.83

24.27

$

$

Outstanding

Exercisable

Range of
exercise price

Number
outstanding

Weighted-average
remaining
contractual years

Weighted-average
exercise price

Options 
exercisable

Weighted-average
exercise price

$

$

$

$

$

$

$

18.58-23.21

20.82-24.79

22.33-25.63

26.20-28.81

28.65-32.40

27.77-27.77

28.13-30.02

282,206

337,523

473,598

437,752

446,228

353,197

489,309

0.2

1.2

2.2

3.2

4.4

5.2

6.3

$

$

$

$

$

$

$

18.70

20.91

22.41

26.27

30.51

27.77

28.17

282,206

337,523

315,728

145,912

NIL

88,299

NIL

$

$

$

$

$

18.70

20.91

22.41

26.27

N/A

27.77

N/A

Grant
year

2013

2014

2015

2016

2017

2018

2019

Employee Share Purchase Plan
The Employee Share Purchase Plan provides participants with the opportunity to acquire an ownership interest in the Company.  The Company 
contributes an additional 33% of the amount invested, subject to a maximum annual contribution of 2% of the participants' base salary.  The plan 
is administered by a trustee who uses the funds received to purchase shares on the TSX on behalf of the participating employees.  These shares 
are registered in the name of the plan trustee on behalf of the participants. 

The Company’s contribution to the plan is recorded as compensation expense.    The employee share purchase plan compensation costs for 

the year ended January 31, 2020 are $806 (January 31, 2019 – $783).

70THE NORTH WEST COMPANY INC.  201915.  FINANCIAL INSTRUMENTS 

The  Company's activities  expose  it  to  a  variety  of  financial  risks  including  liquidity  risk,  credit  risk  and  market  risk.   The  Company's overall  risk 
management program focuses on minimizing potential adverse effects on financial performance.

The Company manages funding and financial risk management with oversight provided by the Board of Directors, who also approve specific 
financial  transactions.   The  Company  uses  derivative  financial  instruments  only  to  hedge  exposures  arising  in  respect  of  underlying  business 
requirements and not for speculative purposes.

Liquidity risk
Liquidity risk is the risk that the Company will not be able to meet its financial obligations as they come due or can do so only at excessive cost. The 
Company’s operational cash flow is reasonably stable and predictable. This reflects the business risk profile of the majority of markets in which the 
Company operates and its product mix.  Cash flow forecasts are produced regularly and reviewed against the Company’s debt portfolio capacity 
and maturity profile to assist management in identifying future liquidity requirements.  The Company’s funding strategy is to ensure a mix of funding 
sources offering flexibility and cost effectiveness to match the business requirements.

The Company is financed by a combination of cash flow from operating activities, bank advances, senior notes and committed revolving loan 
facilities.  At January 31, 2020, the Company had undrawn committed revolving loan facilities available of $189,844 (January 31, 2019 – $231,507) 
which mature in 2020 and 2022 (Note 12).

The following table analyzes the Company’s financial liabilities into relevant maturity groupings based on the remaining period from the balance 
sheet date to the contractual maturity date.  The amounts disclosed in the table are the contractual undiscounted cash flows or an estimation in 
respect of floating interest rate liabilities, and as a result may not agree to the amounts disclosed on the balance sheet.

2020

2021

2022

2023

2024

2025+

Total

Accounts payable and accrued liabilities

Current portion of long-term debt (Note 12)

Long-term debt (Note 12)

Total

$

$

173,058 $

1,873

13,453

— $

—

— $

—

106,624

225,595

— $

—

3,940

— $

—

— $ 173,058

—

1,873

3,940

121,206

474,758

188,384 $

106,624 $

225,595 $

3,940 $

3,940 $

121,206 $ 649,689

Credit risk  
Credit risk is the risk of financial loss to the Company if a customer or 
counterparty  to  a  financial  instrument  fails  to  meet  its  contractual 
obligations.  The Company’s exposures to credit risk arise primarily from 
holdings of cash and its customer and commercial accounts receivable.
To  mitigate  credit  risk,  the  Company  maintains  deposits  with 
financial institutions with minimum equivalent short-term credit ratings 
of  “A1.”    The maximum exposure on cash is equal to the carrying amount 
of these instruments.

It  is the Company’s policy that customers who wish to trade on 
credit  terms  are  subject  to  credit  verification  procedures  including 
policies  governing:  credit  approvals,  limits,  collections  and  fraud 
prevention.    The  Company  provides  impairment  allowances  for 
potentially uncollectible accounts receivable.  Receivable balances are 
comprised of approximately forty thousand customers spread across a 
wide geography, substantially reducing the Company’s risk through the 
diversity  of  its  customer  base.    Further,  receivables  are  centrally  
monitored  on  an  ongoing  basis  with  the  result  that  the  Company’s 
exposure  to  individual  customers  is  generally  not  significant.    The 
maximum exposure net of impairment allowances is $104,869 (January 
31, 2019  –  $90,323).    The  Company  does  not  have  any  individual 
customers greater than 10% of total accounts receivable.  At January 31, 
2020, the Company’s gross maximum credit risk exposure is $116,707 
(January 31, 2019 – $108,284).  Of this amount, $14,086 (January 31, 2019 
– $18,617) is more than 60 days past due.  The Company has recorded 
an allowance against its maximum exposure to credit risk of $11,838  
(January 31, 2019 – $17,961) which is based on expected credit losses 
for similar financial assets.

As at January 31, 2020 and 2019, the Company has no significant 

credit risk related to derivative financial instruments.

Market risk
(a)  Currency risk 

The  Company  operates  internationally  and  is 
exposed  to  foreign exchange  risk  arising  from  various  currency 
exposures,  primarily  with  respect  to  the  U.S.  dollar.    Foreign 
exchange risk arises from U.S. dollar denominated borrowings and 
net investments in foreign operations.

Management  is responsible for managing foreign currency 
risk.  The Company’s U.S. dollar net investment is exposed to foreign 
currency translation risk.  A significant portion of this risk has been 
hedged with U.S. dollar denominated borrowings.

In respect of recognized foreign currency assets and liabilities,  
the  Company  has  limited  exposure.    Procurement  and  related 
borrowing activity are generally conducted in currencies matching 
cash  flows  generated  by  underlying  operations,  providing  an 
economic  hedge  without  sophisticated  treasury  management.  
Short-term imbalances in foreign currency holdings are rectified 
by buying or selling at spot rates when necessary.

Management considers a 10% variation in the Canadian dollar 
relative to the U.S. dollar reasonably possible.  Considering all major 
exposures to the U.S. dollar as described above, a 10% appreciation 
of the Canadian dollar against the U.S. dollar in the year-end rate 
would cause net earnings to decrease by approximately $100.  A 
10% depreciation of the Canadian dollar against the U.S. dollar year-
end rate would cause net earnings to increase by approximately 
$100.

The  Company  may  use  derivative  financial  instruments  to 
manage market risk.  These transactions are approved by the Board 
of  Directors.    The  derivatives  are  entered  into  with  financial 
institution counter parties rated AA-.

(b) 

Interest rate risk   Interest rate risk is the risk that the fair value of 
future cash flows of a financial instrument will fluctuate because 
of changes in market interest rates.  The Company is exposed to 
interest rate risk primarily through its long-term borrowings.  

71NOTES TO CONSOLDATED FINANCIAL STATEMENTSThe  Company  manages  exposure  to  interest  rate  risk  by 
monitoring its blend of fixed and floating interest rates, and may 
modify  this  blend  using  interest  rate  swaps.    The  goal  of 
management is to manage the trade-off  between obtaining the 
most  beneficial  effective  rates  of  interest,  while  minimizing  the 
impact of interest rate volatility on earnings.

Management considers a 100 basis point change in interest 
rates  reasonably  possible.    Considering  all  major  exposures  to 
interest rates as described above, a 100 basis point increase in the 
risk-free  rate  would  cause  net  earnings  to  decrease  by 
approximately $1,800.  A 100 basis point decrease would cause net 
earnings to increase by approximately $1,800.

(c)  Accounting classifications and fair value estimation  The  following 
table comprises the carrying amounts of the Company’s financial 
instruments.  Financial instruments are either carried at amortized 
cost using the effective interest rate method or fair value. 

The Company uses a three-level hierarchy to categorize financial 
instruments carried at fair value as follows:

•  Level 1 – Fair values measured using quoted prices (unadjusted) in 

active markets for identical instruments

•  Level  2  –  Fair  values  measured  using  directly  or  indirectly 

observable inputs, other than those included in Level 1

•  Level 3 – Fair values measured using inputs that are not based on 

observable market data

These amounts represent point-in-time estimates and may not reflect fair value in the future.  These calculations are subjective in nature, involve 
uncertainties and are a matter of significant judgment.

January 31, 2020

Cash

Accounts receivable

Other financial assets

Accounts payable and accrued liabilities

Current portion of long-term debt

Long-term debt

January 31, 2019

Cash

Accounts receivable

Other financial assets

Accounts payable and accrued liabilities(1)

Current portion of long-term debt

Long-term debt

Assets (Liabilities) carried at
amortized cost

Maturity Carrying amount

Short-term

Short-term

Long-term

Short-term

Short-term

Long-term

$

28,187

104,869

1,281

(173,058)

(1,850)

(409,115)

Fair value

$

28,187

104,869

1,281

(173,058)

(1,850)

(416,295)

Assets (Liabilities) carried at
amortized cost

Maturity Carrying amount

Short-term

Short-term

Long-term

Short-term

Short-term

Long-term

$

38,448

90,323

1,216

(173,947)

(900)

(365,857)

Fair value

$

38,448

90,323

1,216

(173,947)

(900)

(365,392)

(1) The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described in Note 3.

The methods and assumptions used in estimating the fair value of the Company’s financial instruments are as follows:

• 

• 

The fair value of short-term financial instruments approximates their carrying values due to their immediate or short-term period to maturity.  
Any differences between fair value and book values of short-term financial instruments are considered to be insignificant.

The fair value of long-term debt with fixed interest rates is estimated by discounting the expected future cash flows using the current risk-free 
interest rate on an instrument with similar terms adjusted for an appropriate risk premium. This is considered a level 2 fair value estimate. 

72THE NORTH WEST COMPANY INC.  2019Capital management
The Company’s objectives in managing capital are to deploy capital to 
provide an appropriate total return to shareholders while maintaining 
a capital structure that provides the flexibility to take advantage of the 
growth opportunities  of  the  business, maintain  existing  assets, meet 
obligations and financial covenants and enhance shareholder value.  The 
capital structure of the Company consists of bank advances, long-term 
debt  and  shareholders’  equity.    The  Company  manages  capital  to 
optimize efficiency through an appropriate balance of debt and equity. 
In order to maintain or adjust its capital structure, the Company may 
purchase shares for cancellation pursuant to normal course issuer bids, 
issue additional shares, borrow additional funds, adjust the amount of 
dividends paid or refinance debt at different terms and conditions.

The  Company’s  process  and  policies  for  managing  capital  are 
monitored by management and are reflected in the following measures:

(a)  Debt-to-equity  ratio At January 31,  2020, the debt-to-equity  ratio 
was 0.96 compared to the restated ratio of 0.89 last year.  The debt-
to-equity  ratio is within the Company’s objectives.  The debt-to-
equity ratio is calculated as follows:

Current portion of long-term

debt

Long-term debt

Total debt

Total equity

Debt-to-equity ratio

January 31, 2020

January 31, 2019

$

$

$

1,850

409,115

410,965

426,970

0.96

$

$

$

900

365,857

366,757

411,016

0.89

(b)  Financial covenants As a result of borrowing agreements entered 
into by the  Company, there are certain  financial  covenants that 
must be maintained.  Financial covenants include a fixed charge 
coverage  ratio,  minimum  current  ratio,  a  leverage  test  and  a 
minimum net worth test.  Compliance with financial covenants is 
reported  quarterly  to  the  Board  of  Directors.    During  the  years 
ended January 31, 2020 and 2019, the Company is in compliance 
with all financial covenants.  Other than the requirements imposed 
by these borrowing agreements and solvency tests imposed by 
the CBCA, the Company is not subject to any externally imposed 
capital requirements.

Capital management objectives are reviewed on an annual basis.  The 
capital management objectives were substantially unchanged for the 
year ended January 31, 2020.

16.  SHARE CAPITAL   

Authorized – The Company has an unlimited number of Common 
Voting Shares and Variable Voting Shares.  

Shares

Consideration

January 31, 2019

48,750,929

Issued under option plans (Note 14)

—

Balance at January 31, 2020

48,750,929

Balance at January 31, 2018

48,690,212

Issued under option plans (Note 14)

60,717

Balance at January 31, 2019

48,750,929

$

$

$

$

173,681

—

173,681

172,619

1,062

173,681

The  Company's  share  capital  is  comprised  of  Variable  Voting 
Shares and Common Voting Shares.  The two classes of shares have 
equivalent rights as shareholders except for voting rights.  Holders of 
Variable Voting Shares are entitled to one vote per share except where 
(i) the number of outstanding Variable Voting Shares exceeds 49% of 
the total number of all issued and outstanding Variable Voting Shares 
and Common Voting Shares, or (ii) the total number of votes cast by or 
on behalf of the holders of Variable Voting Shares at any meeting on 
any matter on which a vote is to be taken exceeds 49% of the total 
number of votes cast at such meeting.

If either of the above-noted thresholds is surpassed at any time, 
the  vote  attached  to  each  Variable  Voting  Share  will  decrease 
automatically without further act or formality.  Under the circumstances 
described in paragraph (i) above, the Variable Voting Shares as a class 
cannot carry more than 49% of the total voting rights attached to the 
aggregate number of issued and outstanding Variable Voting Shares 
and Common Voting Shares of the Company.  Under the circumstances 
described in paragraph (ii) above, the Variable Voting Shares as a class 
cannot, for the given Shareholders' meeting, carry more than 49% of 
the total number of votes cast at the meeting.

Variable Voting Shares may only be held, beneficially owned or 
controlled, directly  or  indirectly, by  persons  who  are  not  Canadians 
(within the meaning of the Canada Transportation Act).  An issued and 
outstanding  Variable Voting  Share  is  converted  into  one  Common 
Voting Share automatically and without any further act of the Company 
or the holder, if such Variable Voting Share becomes held, beneficially 
owned and controlled, directly or indirectly, otherwise than by way of 
security only, by a Canadian, as defined in the Canada Transportation 
Act ("CTA").

Effective June 12, 2019, the Company amended the rights of its 
shares to align them with the CTA, as amended by the provisions of 
the Transportation Modernization Act (Canada).  The purpose of these 
amendments is to increase the permitted level of foreign ownership 
allowed in respect of Canadian air service provided from 25% to 49%, 
subject to certain restrictions.

At  January 31,  2020  shares  outstanding  of  48,750,929  included 
11,357,628  Variable  Voting  Shares,  representing  23.3%  of  the  total 
shares issued and outstanding.

73NOTES TO CONSOLDATED FINANCIAL STATEMENTS17.  EXPENSES BY NATURE 

19.  INTEREST EXPENSE 

Year Ended

January 31, 2020 January 31, 2019(1)

Year Ended

January 31, 2020 January 31, 2019(1)

Employee costs (Note 18) (3)

$ 321,993

$

315,556

Amortization

Operating lease rentals

Gain on partial insurance 
settlement(2)

89,222

7,180

82,021

7,357

(18,170)

(20,053)

(1)   The Company has applied IFRS 16 retrospectively with restatement of the 
comparative period consolidated financial statements as described in Note 
3.

(2)  The Company recorded gains on insurance claims.  These gains were due 
to the difference between the replacement cost of the assets destroyed 
and their net book values and also for recovery of business interruption 
losses on certain insurance claims.

(3)  Figures for January 31, 2019 have been reclassified within selling, operating 

and administrative expenses. 

18.  EMPLOYEE COSTS 

Year Ended

January 31, 2020 January 31, 2019

Wages, salaries and benefits
     including bonus (1)

Post-employment benefits (Note 13)

Share-based compensation (Note 14)

$ 309,541

$

296,053

8,902

3,550

8,299

11,204

Included in the above are the following amounts in respect of key
     management compensation:

Wages, salaries and benefits
     including bonus

Post-employment benefit expense

Share-based compensation

$

5,560

1,852

173

$

5,296

1,820

6,677

(1) Figures for January 31, 2019 have been reclassified within selling, operating 
and administrative expenses. 

Key  management  personnel  are  those  individuals  who  have  the 
authority and responsibility for planning, directing and controlling the 
activities of the Company.  The Company’s key management personnel 
are comprised of the Board of Directors, Chief Executive Officer and the  
senior officers of the Company.

Interest on long-term debt

$ 14,558

$

13,177

Interest on lease liabilities

Net interest on defined benefit
     plan obligation
Less: interest capitalized

5,560

1,025

(195)

5,675

1,162

(374)

Interest expense

$ 20,948

$

19,640

(1)    The  Company  has  applied  IFRS  16  retrospectively  with  restatement  of  the 
comparative period consolidated financial statements as described in Note 3.

20.  DIVIDENDS 

The following is a summary of the dividends recorded in shareholders' 
equity and paid in cash:

Year Ended

January 31, 2020

January 31, 2019

Dividends recorded in equity
     and paid in cash

Less:  Dividends paid to non-
     controlling interests

Shareholder dividends

Dividends per share

$ 67,778

$ 66,283

(3,427)

(3,954)

$ 64,351

$

1.32

$ 62,329

$

1.28

The payment of dividends on the Company’s common shares is subject 
to the approval of the Board of Directors and is based upon, among 
other factors, the financial performance  of the Company, its current 
and anticipated future business needs, and the satisfaction of solvency 
tests imposed by the CBCA for the declaration of dividends.  Dividends 
are recognized as a liability in the consolidated financial statements in 
the year in which the dividends are approved by the Board of Directors. 
On March 12, 2020, the Board of Directors declared a dividend of 
$0.33  per  common  share  which  were  paid  on  April  15,  2020  to 
shareholders of record as of the close of business on March 31, 2020.

74THE NORTH WEST COMPANY INC.  2019 
21.  NET EARNINGS PER SHARE 

Basic net earnings per share is calculated based on the weighted-average shares outstanding during the year.  The diluted net earnings per share 
takes into account the dilutive effect of all potential ordinary shares.  The average market value of the Company’s shares for purposes of calculating 
the dilutive effect of share options was based on quoted market prices for the period that the options were outstanding.

($ and shares in thousands, except earnings per share)

Year Ended

Diluted earnings per share calculation:

January 31, 2020

January 31, 2019(1)

Net earnings attributable to shareholders for the year (numerator for diluted earnings per share)(1)

$

82,724

$

86,739

Weighted-average shares outstanding (denominator for basic earnings per share)

Dilutive effect of share-based compensation

Denominator for diluted earnings per share

Basic earnings per share

Diluted earnings per share

48,751

624

49,375

48,697

447

49,144

$

$

1.70

1.68

$

$

1.78

1.77

(1)   The Company has applied IFRS 16 retrospectively with restatement of the comparative period consolidated financial statements as described in Note 3.

22.  COMMITMENTS, CONTINGENCIES AND 

GUARANTEES 

Commitments
The Company has a Master Franchise Agreement (MFA)  with Giant 
Tiger  Stores  Limited,  based  in  Ottawa,  Ontario  which  grants  the 
Company  the  exclusive  right  to  open  Giant Tiger  stores  in  western 
Canada, subject to meeting a minimum store opening commitment.  
Under  the  agreement,  Giant Tiger  Stores  Limited  provides  product 
sourcing, merchandising, systems and administration support to the 
Company’s Giant Tiger stores in return for a royalty based on sales.  The 
Company is responsible for opening, owning, operating and providing 
distribution services to the stores.  As at January 31, 2020, the Company 
owns 46 Giant Tiger stores and is in compliance with the minimum 
store opening commitment.  The agreement expires July 31, 2040.     
On March 12, 2020, the Company entered into a definitive asset 
purchase agreement to sell 34 GT stores to Giant Tiger Stores Limited 
(the "GTSL Transaction"). The MFA will terminate upon the closing of 
the GTSL Transaction which is expected to occur in the second quarter 
of 2020.   See Subsequent Events Note 24.                         

Contingencies
In the ordinary course of business, the Company is subject to audits by 
taxation  authorities.    While  the  Company  believes  that  its  filing 
positions are appropriate and supportable, the possibility exists that 
certain  matters  may  be  reviewed  and  challenged  by  the  taxation 
authorities.  The Company regularly reviews the potential for adverse 
outcomes  and  the  adequacy  of  its  tax  provisions.    The  Company 
believes that it has adequately provided for these matters.  If the final 
outcome differs materially from the provisions, the Company’s income 
tax expense and its earnings could be affected positively or negatively 
in the period in which the matters are resolved.

The Company is involved in various legal matters arising in the 

normal course of business.  The occurrence of the confirming future 

events  is  not  determinable  or  it  is  not  possible  to  determine  the 
amounts that may ultimately be assessed against the Company.  The 
resolution of these matters is not expected to have a material adverse 
effect on the Company’s financial position, results of operations or cash 
flows.

Guarantees
The Company has provided the following guarantees to third parties:
The Company has entered into indemnification agreements with 
its current and former directors and officers to indemnify them, to the 
extent permitted by law, against any and all charges, costs, expenses, 
amounts paid in settlement and damages incurred by the directors 
and officers as a result of any lawsuit or any judicial, administrative or 
investigative proceeding in which the directors and officers are sued 
as a result of their service.  These indemnification claims will be subject 
to  any  statutory  or  other  legal  limitation  period.   The  nature  of  the 
indemnification  agreements  prevents  the  Company  from  making  a 
reasonable estimate of  the  maximum  potential amount  it  could  be 
required  to  pay  to  counterparties.    The  Company  has  purchased 
director and officer liability insurance.  No amount has been recorded 
in  the  consolidated  financial  statements  with  respect  to  these 
indemnification agreements.

In  the  normal  course  of  operations,  the  Company  provides 
indemnification agreements to counterparties for various events such 
as intellectual property right infringement, loss or damages to property, 
claims  that  may  arise  while  providing  services,  violation  of  laws  or 
regulations, or as a result of litigation that might be suffered by the 
counterparties.    The  terms  and  nature  of  these  indemnification 
agreements prevents the Company from making a reasonable estimate 
of  the  maximum  potential  amount  it  could  be  required  to  pay  to 
counterparties.   No  amount  has  been  recorded in  the  consolidated 
financial statements with respect to these indemnification agreements.  

75NOTES TO CONSOLDATED FINANCIAL STATEMENTS  
23.  SUBSIDIARIES AND JOINT VENTURES 

The Company’s principal operating subsidiaries are set out below:

Activity Country of Organization

Company

Subsidiary

Proportion of voting rights held by:

NWC GP Inc.

North West Company Holdings Inc.

The North West Company LP

NWC (U.S.) Holdings Inc.

The North West Company (International) Inc.

Roadtown Wholesale Trading Ltd.

North Star Air Ltd.

General Partner

Holding Company

Retailing

Holding Company

Retailing

Retailing

Airline

Canada

Canada

Canada

United States

United States

British Virgin Islands

Canada

100%

100%

100%  (less one unit)

100%

100%

77%

100%

The investment in joint venture comprises a 50% interest in a Canadian Arctic shipping company, Transport Nanuk Inc.  At January 31, 2020, the 
Company’s share of the net assets of its joint venture amount to $12,252 (January 31, 2019 – $10,375) comprised assets of $14,955 (January 31, 
2019 - $12,800) and liabilities of $2,703 (January 31, 2019 – $2,425).  During the year ended January 31, 2020, the Company purchased freight 
handling and shipping services from Transport Nanuk Inc. and its subsidiaries of $8,304 (January 31, 2019 – $8,163). 

24.  SUBSEQUENT EVENTS 

International Loan Facility Refinancing
On February 12, 2020, the Company refinanced the US$40,000 loan 
facility in the International Operations that originally matured October 
31, 2020.  The new US$40,000 committed, revolving loan facility, which 
matures February 12, 2025, bears a floating rate of interest based on 
U.S. LIBOR plus a spread and is secured by certain accounts receivable 
and inventory of the International Operations. 

Giant Tiger
On  March  12,  2020,  the  Company  and  Giant  Tiger  Stores  Limited 
("GTSL")  announced they have entered into a definitive asset purchase 
agreement  (the  "GTSL  Transaction")  for  GTSL  to  acquire  34  of  the 
Company’s  46  Giant  Tiger  stores  (the “Acquired  Stores”)  for  cash 
consideration  of  $45,000,  payable  in  $15,000  installments  on  the 
second, third and fourth anniversaries of the transaction closing date 
and,  subject  to  meeting  certain  profitability  milestones,  total 
contingent consideration payable of up to $22,500 on the fourth and 
fifth anniversaries of the transaction closing date.  Of the remaining 12 
GT locations, the Company will: (i) retain and operate five key stores in 
northern  markets  locations,  (ii)  convert  one  store  to  a  Valu-Lots 
clearance center and (iii) close six stores in the second and third quarter 
of  2020. The  closed  stores  are  expected  to  result  in  a  provision  of 
approximately $9,000,  which  will  be  recorded in  the  first  quarter  of 
2020.

As a part of the GTSL Transaction, the Company will enter into product 
supply and distribution agreements with GTSL related to the supply of 
food-related  product  by  the  Company  to  the  Acquired  Stores  and 
certain general merchandise and food-related products by GTSL to the 
Company’s  northern  Canada  stores. These  agreements  will  enable 
buying and distribution efficiencies for both parties and will provide 
the Company access to an expanded general merchandise assortment. 

The completion of the GTSL Transaction is subject to the satisfaction 
of closing conditions and is expected to occur in the second quarter 
of 2020.  

Support Office Cost Reduction
On March 12, 2020, the Company announced that it will be reducing 
administration costs in its Canadian Operations and that it expects to 
record  a  provision  related  to  employee  severance  costs  of 
approximately $5,000 in the first quarter of 2020. 

COVID-19
Subsequent  to  January  31,  2020,  the  World  Health  Organization 
declared  the  rapidly  spreading  novel  coronavirus  ("COVID-19")  a 
pandemic. This contagious disease outbreak has resulted in material 
disruption to businesses globally and significant economic uncertainty. 
In  response,  governments  worldwide,  including  in  Canada,  have 
enacted emergency measures to both combat the spread of the virus 
and stabilize economic conditions. The Company is not able to reliably 
forecast the severity and duration of the impact of COVID-19 on the 
economy, the  Company's customers, suppliers  and  employees, and 
consequently, its impact on the future financial results and condition 
of the Company.

76THE NORTH WEST COMPANY INC.  2019Shareholder Information

Fiscal Year
Quarter Ended

2019

April 30, 2019

July 31, 2019

October 31, 2019

January 31, 2020

2018

April 30, 2018

July 31, 2018

October 31, 2018

January 31, 2019

2017

April 30, 2017

July 31, 2017

October 31, 2017

January 31, 2018

Share
Price High

Share
Price Low

Share
Price Close

Volume

$33.16

$27.18

$27.56

45,013,403

33.16

31.62

31.77

28.86

27.72

28.28

27.24

27.18

28.30

30.21

28.18

27.56

13,679,472

9,373,099

11,706,028

10,254,804

EPS1

$1.68

$0.51

$0.35

$0.49

$0.33

$32.19

$26.50

$31.17

46,269,066

$1.77

29.18

30.90

30.41

32.19

26.50

27.43

27.03

28.41

27.61

29.72

28.70

31.17

12,470,336

10,442,107

9,319,834

14,036,789

0.36

0.36

0.78

0.27

$33.75

$28.45

$29.14

38,835,538

$1.36

32.28

33.75

32.00

32.90

28.78

29.68

29.37

28.45

32.20

30.54

31.48

29.14

10,508,104

8,949,833

8,193,983

11,183,618

0.17

0.46

0.42

0.31

1   Net earnings per share are on a diluted basis. 

Total Return Performance (% at January 31)

illustrates 

the 
This  chart 
West  Company 
Inc.  over 
the reinvestment of dividends.

relative  performance  of  shares  of  The  North 
incorporates 
the  past 

five  years.  The 

index 

The North West Company Inc.
Anticipated Dividend Dates*

Record Date: March 31, 2020
Payment Date: April 15, 2020

Record Date: June 30, 2020
Payment Date: July 15, 2020

Record Date: September 30, 2020
Payment Date: October 15, 2020

Record Date: December 31, 2020
Payment Date: January 15, 2021

*Dividends are subject to approval by the
  Board of Directors

The 2020 Annual General Meeting of 
Shareholders of The North West Company Inc. 
will be held on Wednesday, June 10, 2020 at 
11:30 am (Central Time) by virtual only meeting 
via live audio webcast online at:
https://web.lumiagm.com/181772510

Transfer Agent and Registrar 
AST Trust Company  (Canada)
2001 Robert-Bourassa Blvd. 
Suite 1600
Montreal, QC
Toll-free: 1 800 387 0825 
www.astfinancial.com/ca-en

Stock Exchange Listing 
The Toronto Stock Exchange

Stock Symbol NWC 
ISIN #: CA6632782083
CUSIP #: 663278208

Number of shares issued and outstanding at
January 31, 2020: 48,750,929

Auditors 
PricewaterhouseCoopers LLP

Five Year Compound Annual Growth (%)

77ANNUAL REPORTCorporate Governance

Complete disclosure of The North West Company Inc's. corporate governance is provided in the Company’s Management Information Circular, 
which is available on the Canadian Securities Administrators’ website at www.sedar.com or in the investor section of the Company’s website at 
www.northwest.ca.

EXECUTIVES

EXECUTIVES

Edward S. Kennedy
President and Chief Executive Officer

Matt D. Johnson
Vice-President, Cost-U-Less Food
Procurement and Marketing

Daniel G. McConnell
President, International Retail

Laurie J. Kaminsky
Vice-President, NWC Health Services

Alex S. Yeo
President, Canadian Retail

Frank W. Kelner
President, North Star Air Ltd.

John D. King, CPA, CA, CMA
Executive Vice President and CFO

Scott A. McKay
Vice-President, Sales & Operations, Giant Tiger

Gary Merasty
Executive Vice-President, and
Chief Development Officer

Thomas J. Meilleur
Vice-President, North Star Air Ltd.

Kyle A. Hill
Executive Vice-President, Procurement &
Marketing, Alaska Commercial Company

Beth Millard-Hales
Vice-President, Human Resources

Toby A. Noiles
Executive Vice-President, Canadian
Food Procurement & Marketing

Walter E. Pickett
Vice-President and General Manager,
Alaska Commercial Company

Cole J.A. Akerstream
Vice-President, Business Development

Kevin T. Sie, CPA, CA
Vice-President, Finance

Michael T. Beaulieu
Vice-President, Canadian Store Operations

Jeffrey B. Stout
Vice-President, North Star Air Ltd.

Steven J. Boily
Vice-President, Information Services

Amanda E. Sutton
Vice-President, Legal and Corporate Secretary

David M. Chatyrbok
Vice-President, Canadian Sales & Operations,
Northern Canada Retail

James W. Walker
Vice-President and General Manager,
Wholesale Operations (International
Operations)

Leanne G. Flewitt
Vice-President, Logistics, Supply Chain
& Distribution (Canadian Operations)

BOARD OF DIRECTORS

H. Sanford Riley, Chairman

Brock Bulbuck 2, 3

Deepak Chopra, FCPA, FCGA 2, 3

Frank J. Coleman 1, 2

Wendy F. Evans 1, 3

Stewart Glendinning 1, 2

Edward S. Kennedy

Robert J. Kennedy 1, 3

Annalisa King 2, 3

Violet (Vi) A. M. Konkle  1, 3

Jennefer Nepinak 2, 3

Eric L. Stefanson, FCPA, FCA 1, 2

Victor Tootoo, CPA, CGA 1, 2

BOARD COMMITTEES
1  Governance & Nominating
2  Audit
3  Human Resources, Compensation, and

Pension

For additional copies of this report or for
general information about the Company,
contact the Corporate Secretary:

The North West Company Inc.
Gibraltar House, 77 Main Street
Winnipeg, Manitoba Canada R3C 2R1
T 204 934 1756  F 204 934 1317
board@northwest.ca
Company Website:  www.northwest.ca

78THE NORTH WEST COMPANY INC.  2019Nor'Westers are associated with the vision, 
perseverance, and enterprising spirit of the original 
North West Company and Canada's early fur trade.  
We trace our roots to 1668, and the establishment of 
one of North America's early trading posts at 
Waskaganish on James Bay.  Today, we continue to 
embrace this pioneering culture as true "frontier 
merchants."

The North West Company Inc.
Gibraltar House, 77 Main Street
Winnipeg, Manitoba  Canada  R3C 2R1
T 204 934 1756   F 204 934 1317
Toll -free  1 800 563 0002
investorrelations@northwest.ca
www.northwest.ca