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North West Co. Fund

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FY2020 Annual Report · North West Co. Fund
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The North West Company Inc.

2020 Annual Report

Financial Highlights

All currency figures in this report are in Canadian dollars, unless otherwise noted

($ in thousands, except per share information)
RESULTS FOR THE YEAR

Year Ended
January 31, 2021

Year Ended 
January 31, 2020

Year Ended
January 31, 2019

Sales
Same store sales % increase (1) 
Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) (2) 

$

$

Earnings from operations (EBIT)

Net earnings

Net earnings attributable to The North West Company Inc.
Cash flow from operating activities (3)
FINANCIAL POSITION

$

$

2,359,239

 19.0 %

301,427

209,349

143,560

139,874

338,718

$

$

2,094,393

 1.3 %

219,575

130,353

86,273

82,724

161,117

2,013,486

 2.0 %

218,022

136,001

90,623

86,739

155,725

Total assets

Debt

Total equity
FINANCIAL RATIOS

Debt-to-equity
Return on net assets  (RONA) (2)
Return on average equity (ROE) (2) 

Sales blend:  Food

  General Merchandise and other

PER SHARE ($) - DILUTED
EBITDA (2)
Net earnings 
Cash flow from operating activities 

Market price:   January 31

high
low

$

1,191,168

$

1,215,536

$

1,149,861

281,422

505,231

410,965

426,970

366,757

411,016

.56:1

 22.4 %

 30.7 %

 76.4 %

 23.6 %

6.09
2.82
6.84

32.37
36.92
16.06

$

$

.96:1

 13.5 %

 20.5 %

 75.2 %

 24.8 %

4.45
1.68
3.26

27.56
33.16
27.18

$

.89:1

 15.3 %

 23.2 %

 74.7 %

 25.3 %

4.44
1.77
3.16

31.17
32.19
26.50

(1) All references to same store sales exclude the foreign exchange impact.
(2) See Non-GAAP Financial Measures section.
(3) See Consolidated Liquidity and Capital Resources.

THE NORTH WEST COMPANY INC. 2020

Annual Report 

TABLE OF CONTENTS

Management's Discussion & Analysis

Forward-Looking Statements..........................................................................................................................

President & CEO Message..................................................................................................................................

Chairman's Message..............................................................................................................................................

Our Business Today ...............................................................................................................................................

Vision, Principles and Strategies.....................................................................................................................

Key Performance Drivers and Capabilities Required to Deliver Results................................

Consolidated Results and Financial Performance...............................................................................

Canadian Operations Financial Performance........................................................................................

International Operations Financial Performance.................................................................................

Consolidated Liquidity and Capital Resources ....................................................................................

Quarterly Financial Information......................................................................................................................

Fourth Quarter Financial Results....................................................................................................................

CEO Transition...................................................................................................................................................

Disclosure Controls ...............................................................................................................................................

Internal Controls Over Financial Reporting.............................................................................................

Outlook .........................................................................................................................................................................

2

3

6

8

9

10

11

14

16

18

23

24

27

27

27

27

Risk Management ................................................................................................................................................... 28

Corporate Social Responsibility & Sustainable Development.....................................................

Critical Accounting Estimates .........................................................................................................................

Future Accounting Standards..........................................................................................................................

Non-GAAP Financial Measures ......................................................................................................................

Glossary of  Terms ..................................................................................................................................................

Eleven-Year Financial Summary ....................................................................................................................

Consolidated Financial Statements

Management’s Responsibility for Financial Statements.................................................................

Independent Auditor’s Report........................................................................................................................

Consolidated Balance Sheets...........................................................................................................................

Consolidated Statements of Earnings........................................................................................................

Consolidated Statements of Comprehensive Income.....................................................................

Consolidated Statements of Changes in Shareholders’ Equity..................................................

Consolidated Statements of Cash Flows..................................................................................................

Notes to Consolidated Financial Statements.........................................................................................

Shareholder Information .............................................................................................

Corporate Governance ................................................................................................

34

35

36

37

38

40

42

43

48

49

50

51

52

53

80

81

MANAGEMENT'S DISCUSSION & ANALYSIS 

FORWARD-LOOKING STATEMENTS

Inc. 

(“NWC”)  or 

for  The  North  West  Company 

Unless  otherwise  stated,  this  Management's  Discussion  &  Analysis 
its 
(“MD&A”) 
predecessor  North  West  Company  Fund  (“NWF”  or  “Fund”)  and  its 
subsidiaries  (collectively,  “North  West  Company”,  the  “Company”, 
“North  West”,  or    “NWC”)  is  based  on,  and  should  be  read  in 
conjunction  with  the  2020  annual  audited  consolidated  financial 
statements  and  accompanying  notes.  The  Company's  annual 
audited consolidated financial statements and accompanying notes 
for the year ended January 31, 2021 are in Canadian dollars, except 
where  otherwise  indicated,  and  are  prepared  in  accordance  with 
International Financial Reporting Standards (“IFRS”). 

The  Board  of  Directors,  on  the  recommendation  of  its  Audit 
Committee,  approved  the  contents  of  this  MD&A  on  April  7,  2021 
and  the  information  contained  in  this  MD&A  is  current  to  April  7, 
2021, unless otherwise stated.           

This  MD&A  contains  forward-looking  statements  about  North  West 
including  its  business  operations,  strategy  and  expected  financial 
performance  and  condition.  Forward-looking  statements  include 
statements  that  are  predictive  in  nature,  depend  upon  or  refer  to 
future  events  or  conditions,  or  include  words  such  as  “expects”, 
“anticipates”,  “plans”,  “believes”,  “estimates”,  “intends”,  “targets”, 
“projects”,  “forecasts”  or  negative  versions  thereof  and  other  similar 
expressions,  or  future  or  conditional  future  financial  performance 
(including  sales,  earnings,  growth  rates,  capital  expenditures, 
dividends,  debt  levels,  financial  capacity,  access  to  capital  and 
liquidity),  ongoing  business  strategies  or  prospects,  the  Company's 
intentions  regarding  a  normal  course  issuer  bid,  the  anticipated 
impact of the COVID-19 pandemic on the Company's operations and 
the  Company's  related  business  continuity  plans,  the  realization  of 
expected  savings  from  administrative  cost  reduction  plans  and 
possible future action by the Company. 

Forward-looking statements are based on current expectations 
and  projections  about  future  events  and  are  inherently  subject  to, 
among other things, risks, uncertainties and assumptions about the 
Company, economic factors and the retail industry in general. They 
are  not  guarantees  of  future  performance,  and  actual  events  and 
results  could  differ  materially  from  those  expressed  or  implied  by 
forward-looking statements made by the Company due to, but not 
limited to, important factors such as general economic, political and 
market  factors  in  North  America  and  internationally  including  the 
duration  and  the  impact  of  the  COVID-19  pandemic,  interest  and 
foreign exchange rates, changes in accounting policies and methods 
used to report financial condition, including uncertainties associated 
with  critical  accounting  assumptions  and  estimates,  the  effect  of 
future  accounting  changes,  business  competition, 
applying 
technological  change,  changes  in  government  regulations  and 
legislation,  changes  in  tax  laws,  unexpected  judicial  or  regulatory 
proceedings, catastrophic events, the Company's ability to complete 
capital projects, strategic transactions and integrate acquisitions, the 
Company's ability to realize benefits from investments in information 
technology ("IT") and systems, including IT system implementations, 
or  unanticipated  results  from  these  initiatives  and  the  Company's 
success in anticipating and managing the foregoing risks. 

The  reader  is  cautioned  that  the  foregoing  list  of  important 
factors  is  not  exhaustive.  Other  risks  are  outlined  in  the  Risk 
Management section of this MD&A, in the Risk Factors sections of the 
Annual  Information  Form  and  in  our  most  recent  consolidated 
financial  statements,  management  information  circular,  material 
change  reports  and  news  releases.  The  reader  is  also  cautioned  to 
consider  these  and  other  factors  carefully  and  not  place  undue 
reliance  on  forward-looking  statements.  Other  than  as  specifically 
required by applicable law, the Company does not intend to update 
any  forward-looking  statements  whether  as  a  result  of  new 
information, future events or otherwise.   

Additional  information  on  the  Company,  including  our  Annual 
Information Form, can be found on SEDAR at www.sedar.com or on 
the Company's website at www.northwest.ca.

2THE NORTH WEST COMPANY INC. 2020President & CEO Message 

2020  was  the  most  intensely  active  and  reactive  year  in  The 
North West Company’s history. We started with a great playbook and 
ended  with  completely  different  and  unexpected  outcomes, 
including  the  highest  annual  sales  gains  of  any  Canadian-based 
retailer.  

The single constant was the adaptability of North West, or more 
accurately,  the  people  of  North  West  and  the  communities  we  are 
privileged to serve.	

Pre-Pandemic Initiatives

Heading into 2020 we had a sharpened focus on growing our 
retail  market  share  while  seeking  out  complimentary 

core 
acquisitions and organic opportunities.

We  started  with  four  major  actions  to  enable  this:  the 
divestiture  of  most  of  our  Giant  Tiger  stores;  setting  up  reciprocal 
product supply agreements with Giant Tiger Store Limited ("GTSL"); 
streamlining  our  Canadian  administration  cost  structure  and 
reinvesting  cost  savings  into  lower  retail  food  prices.  In  total,  these 
initiatives enabled us to redeploy capital, time and savings into lower 
risk and sustainably higher growth and return areas of our business. 
That was the plan until March 12, 2020, when the Pandemic hit.

The  Pandemic  impacted  but  did  not  stop  this  plan.  Work  was 
largely completed or continued with some delays, even under a fast-
changing Pandemic environment. The GT store divestiture closed on 
July 5th and we successfully divested all but one of the store leases 
that  were  not  acquired  by  GTSL.  Operating  the  GT  stores  during  a 
pending sale or closure period is a hard task at the best of times and 
it  was  compounded  by  COVID-19  restrictions  and  uncertainties.  As 
my first of many acknowledgements, I highlight the ability of our GT 
store transition team and thank them for getting this work done so 
well.

Our  product  supply  agreements  with  GTSL  continued  behind 
the  scene  and  had  two  key  streams:  optimizing  food  procurement 
costs between our companies and converting approximately 70% of 
our sourcing in apparel and home products to GTSL. This work was 
not timed to deliver benefits in 2020 but will be a sales and margin 
driver  in  2021,  thanks  to  the  disciplined  allocation  of  time  by  both 
NWC and GTSL, amid the new demands of the Pandemic.

Our  administration  cost  reduction  target  of  $17  million  was 
achieved  by  year  end,  by  eliminating  positions  and  streamlining 
other  expenses,  from  consulting  to  travel.    Some  of  the  positions 
were tied to the GT stores divestiture and the winding down of large 
IT  projects  but  most  reflected  a  commitment  to  stop  lower  value 
work  and  commit  to  a  smaller  number  of  higher  impact  initiatives.  
Pandemic demands kept some roles in place longer and additional, 
unanticipated  cost  savings  were  realized  in  travel,  offset  by  higher 
insurance costs. 

Pre-Pandemic,  the  cost  savings  we  achieved  were  to  be 
reinvested in our Northern Canada Retail ("NCR") group, to re-capture 
profitable market share in shelf-stable food categories and to create 
a stronger brand position with our customers.  After mid-March we 
accelerated  price  cutting  in  some  store  regions  but  we  paused  our 
overall effort because the surge in Pandemic-related demand made 
it almost impossible to test and assess the best approach. While the 
Pandemic  prevented  a  full  pricing  roll-out,  it  gave  us  tremendous 
insight into items and merchandise categories where our sales lift 

surged  and  by  extension,  where  opportunities  exist  to  lower  prices 
to retain higher gross profit dollars under post-pandemic conditions. 

Pandemic Performance

North West was and continues to be pervasively affected by the 
Pandemic,  similar  to  other  organizations.  Our  story  isn’t  new  in  this 
regard  but  it  does  reflect  unique  attributes  of  our  resiliency, 
adaptability  and  enterprising  spirit.  These  traits,  called  on  heavily 
during the Pandemic, are everyday, essential practices at North West, 
embedded in our culture and the reason why we’ve been a leading 
provider to smaller, geographically distant communities for so long. 

live 

lower 

incomes  contribute 

Community  Response  –  the  Pandemic  created  higher  risks  for 
communities  and  the  people  we  serve  because  they 
in 
developing  economies  with  limited  health  service  infrastructure 
compared to wealthier urban centres. Homes have less living space 
to  poor  health 
per  person  and 
determinants  and  accentuate  vulnerability  to  a  virus  like  COVID-19. 
Considering  these  factors  we  anticipated  a  high  number  of 
widespread  outbreaks  with  severe  consequences.  This  did  not 
happen.  There  were  some  situations  where  transmission  exceeded 
50% of the population. In most communities, and as a testament to 
the  control  measures  put  in  place  and  adhered  to,  infection  rates 
were  very  low.  The  prevention  record  of  these  governments, 
communities  and  their  members,  in  the  face  of  such  a  precarious 
situation, has been exemplary.  

Safety  –  Our  stores  quickly  pivoted  to  safety  measures  that  worked. 
PPE,  cleaning  processes  and  space  modifications  were  put  in  place 
within  days  of  the  Pandemic  declaration.  There  were  very  few 
incidences of COVID-19 contraction traced to our stores.  Of 59,500 
possible  store  open  days  we  were  only  closed  for  401  days  due  to 
lockdowns and deep store cleaning after a COVID-19 occurrence or 
tracing.  Among  our  6,900  associates,  117  cases  were  identified  and 
less than 10 were traced to a North West workplace.   

Availability – Being open for business and staffed everyday with full 
product  and  service  availability  is  a  higher  bar  under  the  usual 
operating  conditions  we  face.  Distant,  multi-modal  supply  chains, 
extreme weather and staffing are more challenging, at all times. The 
Pandemic  introduced  potentially  severe  product  shortages  and 
initial staffing challenges that raised the stakes even more, especially 
given  our  role  as  an  essential  products  and  service  retailer.  Our 
sourcing  and  procurement  teams  punched  above  their  weight  to 
ensure  an  uninterrupted  supply  of  key  food  products,  competing 
against the demands of much larger, urban retailers. This translated 
trust  with 
into 
communities  we  serve  and  was  an  early  driver  of  the  market  share 
gains we achieved throughout the year.

in-stock  conditions, 

strengthened 

superior 

Faced  with  the  risk  and  then  the  reality  of  in-store  shopping 
restrictions,  North  West  rapidly  deployed  e-commerce  solutions 
across  all  stores  within  14  days.  This  pace  was  indicative  of  many 
good decisions executed with quality and pace during 2020.  When 
activated,  our  online/store  pick-up  service  was  heavily  used 
during  community 
lockdowns  and  was  almost  always  a  step 
ahead  of  our competition.  

3ANNUAL REPORTCommunity  Support  –  North  West  plays  a  larger  role  in  this  area 
because we know first-hand how important the need is and how few 
private  sector  companies  actually  make  their  home  within  the 
communities we serve. The Pandemic dried up funding sources from 
sectors  that  suffered  severe  business  downturns  at  the  same  time 
that  non-profit  agencies  faced  increased  demand  for  their  services. 
In  2020,  we  responded  by  increasing  donations  by  a  record  $5.5 
million, allocated to the following causes:

•

•

•

•

$1.5 million contributed to our Canadian Healthy Horizons 
foundation for distribution to a wide-range of community-
led healthy living activities across northern regions;
$1.0 million contributed to our newly-created International 
Healthy Horizons Foundation;
$2.4 million in additional funding; to causes ranging from 
the United Way to Qaumajuq, the new Inuit Art Centre at 
the Winnipeg Art Gallery; and, 
Partnering with the Sprott Foundation and Second Harvest
to  leverage  North  West’s  community  relations,  logistics 
and  operations  skills  to  enable  a  combined  $3.6  million 
food  donation  to  residents  of  over  120  communities  in 
northern  Canada,  including  a  $0.6  million  contribution 
from North West. 

The Sprott Foundation/Second Harvest partnership was one of many 
food  distribution  efforts  that  North  West  collaborated  on  with 
northern  and  other  government  organizations.  The  most  notable 
was the advocacy we led on behalf of rural Alaska families to ensure 
their  eligibility  under  the  USDA  Farmers  to  Families  Food  Box 
program which, leveraging our store network, delivered for the first 
time  over  69,000  boxes  or  1.2  million  pounds  of  produce  and  dairy 
products to Americans across rural Alaska.

Associate  Experience  –  Our  associates  handled  big  increases  in  sales 
volumes  while  dealing  with  new  work  protocols  and  constraints 
presented  by  COVID-19.  These  were  challenging  physical  factors. 
Added was the stress of being front-line workers, with many living in 
high risk circumstances, and the Pandemic anxieties that affected us 
all.  Under  these  circumstances  we  tried  our  best  to  recognize 
workloads and help each other stay positive, healthy and energized. 
These steps included:

•

•

•

•

•
•

$6.4  million  in  hourly  premiums  of  between  $2.00  and
$3.35  per  hour  paid  during  the  first  months  during  the 
Pandemic  and  afterwards  wherever  we have  experienced 
heightened community COVID-19 transmission;
$3.7  million  in  additional  special  payments  to hourly  staff
throughout 2020;
Recruitment  of  over  180  “Go  Team”  associates  for  rapid
assignment  to  stores  needing  relief  or  additional  key  role 
staffing;
Vacation  buybacks 
restrictions were onerous;
Work from home flexibility for office staff;
Promotion  of  our  Employee  and  Family  Assistance
Programs. 

in  circumstances  where 

travel

The payments indicate how different and demanding the work 
experience was for North West associates, at all levels. But they don’t 
explain what our people continue to accomplish during these times. 
In  our  conversations  I  am  left  feeling  tremendously  inspired  and 
reassured.  Demonstrated,  to  a  person,  are  the  traits  I  mentioned 
earlier:  resiliency,  adaptability  and  an  enterprising  spirit,  combined 
with a deep sense of professionalism and duty. In my long career at 
North  West  I  have  never  had  such  a  powerful  impression  of  the 
strength  of  our  people  and  collectively,  our  Company.  As  CEO  and 
on behalf of our executive team, I acknowledge this, with gratitude, 
as the reason that we sustained our business in 2020. 

Sales  Achievements  –  The  final  chapter  in  our  2020  story  was  our 
focus  and  drive  for  sales  amid  adverse  operating  conditions.  North 
West’s store sales increased by $270 million or 19%, generated from 
the  same  207  stores  as  the  year  before.  Without  question  we 
benefitted from lower travel and higher consumer incomes derived 
from government support programs in Canada and the U.S. On the 
other hand we faced constraints on food supply, closures of most of 
our  food  service  departments,  a  drop-off  in  convenience  store 
business  and  depressed  tourism-dependent  markets.    How  we 
responded was critical to our performance. 

There were many sales highlights. Most impressive was the 36% 
growth in general merchandise sales. Simply finding product that we 
usually  plan  and  buy  for  6-12  months  ahead  of  the  selling  season 
was  a  huge  accomplishment.  Knowing  what  and  how  much  to 
purchase  with  no  time  to  spare  made  this  task  even  more  difficult.  
Collaborations  with  communities  were  another  example  of  new 
food  business  we  successfully  pursued  during  the  Pandemic, 
together with a massive increase in our other commercial sales, from 
PPE to community outdoor living supplies. 

Post-Pandemic Growth 

The  Pandemic  presents  North  West  with  unprecedented 
growth  opportunities  beyond  the  successes  of  2020  and  the  post-
pandemic  transition  year  of  2021.  After  the  GT  store  divestiture  we 
are  a  more  focused  company  with  a  more  attractive  mix  of  retail 
banners and complementary businesses, like our airline and shipping 
investments. We are still seeing attractive opportunities in rural retail 
and wholesale, in transportation and in other adjacent spaces within 
our  core  geographies.  We  are  more  active  in  health,  triggered  by 
allowable  virtual  physician  service  delivery  and  billing  protocols. 
Within  our  retail  businesses  that  grew  the  most  last  year,  we  have 
enhanced  customer  and  community  relationships  that  will  enable 
new partnership opportunities in a post-Pandemic environment. 

Most  important  and  hardest  to  measure  is  a  renewed  pure 
merchant  capability  and  'get  sales'  attitude  within  North  West.  We 
convincingly know that we have the ability to set and reach higher 
sales  goals  within  both  in-store  product  and  service  categories  and 
other channels like B to B and e-commerce, where we had accepted 
lesser  growth  targets  in  the  past.  In  short,  the  enterprising  spirit  at 
North West is alive and energized.   

4THE NORTH WEST COMPANY INC. 2020CEO Transition

This is my 24th and last annual letter to shareholders, as I head 

towards retirement on August 1st. 

I never intended to stay this long, like many who accidently end 
up in retailing. I came from a family of small business owners and I 
initially  recoiled  at  the  idea  of  joining  a  large  organization,  never 
mind  one  as  “old”  as  North  West.    But  I  am  here,  at  the  end  of  a 
journey that has always felt fresh, stimulating and meaningful.

I am grateful for every aspect of my career at North West. I have 
had  the  freedom  to  grow  as  a  leader  and  the  privilege  to  take  the 
long view and gain a deep sense of the people and the key facets of 
our business.  Time has enabled me, with the help of many others, to 
learn  how  to  work  through  problems,  know  when  to  seize 
opportunities  and  ultimately  to  sustain  relationships  and  the 
organization as a whole.

My  retirement  has  been  planned  with  Sandy  Riley  and  our 
entire  Board  for  over  three  years  and  it  has  enabled  an  internal 
successor  with  tremendous  potential  to  help  guide  North  West  to 
the next level. My priority is to complete this process by ensuring an 
effective  transition  with  Dan  McConnell  who  I  have  worked  closely 
with for almost 20 years. I know the Board, together with our senior 
team, is equally committed to Dan’s success and I wish him well. 

Lastly, and most important, thank-you. Above all, to my spouse 
Stella, for being incredibly supportive of my work and to our children 
for their understanding of the time and effort. And then, to all of my 
associates, colleagues, our customers and the other stakeholders of 
The  North  West  Company.    Thank-you  for  being  alongside,  always 
committed to the special community that is North West.      

Edward S. Kennedy
President & CEO
April 7, 2021 

5ANNUAL REPORTChairman's Message 

Mike  Tyson,  the  former  heavyweight  champion,  famously  said 

“everybody has a plan, until they get punched in the mouth.”

That  pretty  much  sums  up  the  past  year  for  The  North  West 
Company.  We started the year very focused on several key strategic 
initiatives, including the completion of the sale of most of our Giant 
Tiger  stores  and  a  significant  restructuring  of  our  Canadian 
administrative  structure,  with  the  goal  of  freeing  up  at  least  $17 
million  to  invest  in  lower  prices  for  key  food  categories  in  our 
Northern markets.

Within a week in March this work had taken a backseat, as we 
were  forced  to  pivot  to  deal  with  the  impact  of  the  global 
coronavirus pandemic on the communities in which we operate and 
on our business overall.

I have to say that I could not have been prouder of a group of 
business  colleagues  than  I  have  been  of  the  way  that  the  women 
and  men  of  The  North  West  Company  responded  to  the  COVID 
challenge.

Edward and his management team recognized, from the outset 
of  the  pandemic,  that  our  ability  to  keep  customers  and 
communities  sustainably  supplied  with  food  and  other  essential 
products  and  services  was  going  to  be  crucial  to  their  ability  to 
weather the COVID storm.  This is part and parcel of the privilege and 
responsibility  of  North  West  and  while  it  is  practiced  across  our 
Company  every  day,  COVID  put  us  to  the  toughest  test  we  have 
faced in recent history. 

Our  team  met  the  COVID  challenge  superbly.  Working  long 
hours in unusual and very stressful settings, our store teams ensured 
their safety and the safety of their customers, found ways to source 
and  transport  products  when  communities  were  in  lockdown 
(including the rapid set-up of on-line ordering), and kept their stores 
in-stock throughout.

Our buyers did a great job in procuring product in the face of 
worldwide  competition  for  scarce  supply,  which  was  particularly 
challenging  in  the  early  days  of  the  pandemic  when  consumers 
around  the  world  were  defensively  stocking  up  their  pantries  and 
much larger grocery chains were leaning into their relationships with 
suppliers to meet unprecedented demand.

Our  logistics  teams  at  all  of  our  store  banners  and  in  our 
transportation companies ensured delivery of goods happened on a 
timely and uninterrupted basis; in the face of countless adjustments 
caused by the lockdowns and by rolling incidents of infection. It was 
a  huge  team  effort,  led  by  our  individuals  at  all  levels  of  the 
organization, and the results speak for themselves.

While  we  are  obviously  pleased  with  the  financial  results  we 
achieved,  we  are  most  proud  of  our  role  in  helping  our  customers 
and  their  communities  weather  this  crisis. 
I 
acknowledge,  congratulate  and  thank  the  community  leaders  for 
their  success  in  addressing  these  challenges,  often  without  the 
resources  of  larger,  urban  centres.  We  played  our  part  but  their 
resourceful efforts were essential and remarkable!

In  that  regard, 

Looking forward, the sales levels that we experienced this year 
will be very difficult to replicate but we know that they are out there 
because of what was achieved this year. Our challenge is to learn the 
lessons  from  COVID.  For  example,  how  can  we  apply  new  e-
commerce  processes,  and  learnings  on  pricing  and  our  logistics 
advantages  to  maintain  sales  in  categories  where  we  saw  a  big 
upswing  during  COVID?  And  how  can  we  capitalize  on  the  strong 
relationships which have been fostered during this crisis in order to 
identify  new  products  and  services  which  we  can  facilitate  for  our 
communities?  Those  are  opportunities  which  face  us  in  the  year 
ahead  and  which  our  North  West  team  and  our  Board  are 
embracing. 

inclusion,  and  our 

In  the  midst  of  all  of  this,  we  continue  to  revitalize  our  Board 
and  to  make  significant  advances  on  our  journey  towards  best  in 
practice ESG disciplines. For our company, the environment, diversity 
and, 
longstanding  priority  on  community 
responsibility  are  essential  considerations,  especially  given  the  size 
and  composition  of  regions  in  which  we  operate.  Our  task  is  to 
establish  effective  processes  and  standards  which  reflect  their 
unique  circumstances.  For  example,  shifting  to  greener  energy 
sources 
in  small, 
is  a  very  different  and  difficult  proposition 
geographically distant locations, whether in the far north or a south 
Pacific  island.  Similarly,  issues  of  reconciliation  with  Indigenous 
peoples is at the very core of our business in a way that is not found 
in  most  other  Canadian  organizations,  private  or  public-sector.  Our 
Board and executive team has embarked on a journey which will, we 
believe,  continue  to  create  authentic,  well-articulated  policies  with 
respect  to  all  these  areas  of  corporate  social  responsibility  that  are 
appropriate for North West and sensitive to our stakeholder interests.
This  year,  we  will  be  bidding  farewell  to  two  long-standing 
directors,  Wendy  Evans  and  Eric  Stefanson.  Wendy  served  for  many 
years as chair of our Governance Committee while Eric was chair of 
our  Audit  Committee.  They  have  been  wonderful  colleagues  and 
great  contributors  with  genuine  passion  for  The  North  West 
Company.  We  want  to  thank  them  very  much  for  their  years  of 
service. They will be missed.

You will notice that we have not added any new directors this 
year  because,  in  anticipation  of  Wendy  and  Eric’s  retirement,  we 
appointed  new  directors  over  the  last  several  years  so  that  they 
could  spend  some  time  working  alongside  the  retiring  directors  as 
part of a planned transition.
is  one  other 

leadership  to 
acknowledge. This year, Edward Kennedy is celebrating his 30th year 
as a senior executive at The North West Company, and his 25th year 
as President & CEO. That length of tenure is, in itself, extraordinary in 
Canadian business.

important  change 

There 

in 

internationally, 

food,  expanding 

Edward's guiding hand has touched all facets of the Company's 
development, from taking North West public, to shifting our product 
focus  to 
forging  dozens  of 
partnerships with Indigenous entities and growing into exciting new 
areas like health and transportation, all while being a true ally of the  
communities  we  are  privileged  to  serve.  Under  Edward's  time  as 
CEO,  North  West's  financial  performance  has    been  equally  stellar 
with  sales  growth  from  $590  million  to  $2.4  billion,  EBITDA  growth 
from $59 million to over $300 million and nearly $1.2 billion in total 
dividends paid to shareholders; delivering compound annual returns 
of 15.6% – indeed it has been a remarkable run for Edward and the 
company.

But in the words of Ecclesiastes 'to everything, there is a season 
and a time' and now is the time for Edward to move on to the next 
stage  of  his  life  and  for  the  Company  to  move  forward  under  new 
leadership.

6THE NORTH WEST COMPANY INC. 2020The  Board  has  been  aware  for  several  years  of  Edward’s  desire 
to retire, which has allowed us to prepare for this transition. While it 
is very difficult to imagine North West without Edward we have had 
plenty  of  time  to  get  used  to  the  idea  and  to  have  put  a  robust 
process in place to plan for a new CEO.

recently  as  head  of  our 

I am delighted to announce that, when Edward steps down on 
August 1 of this year, he will be succeeded by Dan McConnell. Dan 
has  spent  19  years  with  North  West  with  a  range  of  key  senior 
responsibilities,  most 
International 
Operations,  based  in  Boca  Raton,  Florida.  Dan  has  a  strong  track 
record in his current role and previously as Executive Vice President, 
Corporate  Development  and  is  well  prepared  to  assume  his  new 
position. He will be supported by a very strong senior management 
team.  The  Board  is  excited  by  this  appointment  because  change 
brings opportunities and we know Dan’s passion for the business will 
be infectious for all Nor' Westers.

As  part  of  our  plan,  Edward  has  agreed  to  remain  available  to 
Dan  to  help  him  fully  acclimatize  to  the  breadth  of  his  new 
responsibilities. The Board is also committed to working closely with 
Dan,  continuing  the  CEO  transition  process,  and  helping  to  ensure 
Dan's success in his new role. 

We  are  going  to  miss  Edward  on  a  day-to-day  basis  but  we 
understand  that  life  goes  on.  We  want  to  thank  him  for  all  of  his 
contributions and we wish him well in the years ahead. We also want 
to congratulate Dan in his appointment and wish him all success as 
he embarks on his journey as CEO.

Finally, I want to end as I began, by acknowledging the work of 
all of our Nor’westers. This was an extraordinary year which resulted 
in extraordinary efforts. I believe that we are all going to look back on 
this time as being the most challenging of our business careers-but 
we  are  also  going  to  look  back  with  enormous  pride,  at  the 
compelling  work  we  did,  helping  communities  and  customers  get 
through COVID.

On behalf of the Board, thank you!

H. Sanford Riley
Chairman, Board of Directors
April 7, 2021

7ANNUAL REPORTManagement's 
Discussion &
Analysis

 OUR BUSINESS TODAY

The  North  West  Company 
leading  retailer  to  rural  and 
is  a 
developing  small  population  communities  in  the  following  regions: 
northern  Canada,  rural  Alaska,  the  South  Pacific  and  the  Caribbean. 
Our  stores  offer  a  broad  range  of  products  and  services  with  an 
emphasis  on  food  and  a  compelling  value  offer  of  being  the  best 
local shopping choice for everyday household and lifestyle needs.

North  West's  core  strengths  include:  our  ability  to  adapt  to 
varied  community  preferences  and  priorities;  our  on-the-ground 
presence  with  hard-to-replicate  operating  skills,  customer  insights 
and  facilities;  our  logistics  capability  in  moving  product  to  our 
markets;  and,  our  ability 
these  strengths  within 
complementary businesses.

to  apply 

North West has a rich enterprising legacy as one of the longest 
continuing  retail  enterprises  in  the  world.  The  Company  traces  its 
roots back to 1668 and many of our stores in northern Canada have 
been  in  operation  for  over  200  years.  In  2017,  the  Alaskan  retail 
subsidiary,  Alaska  Commercial  Company,  celebrated 
its  150th 
anniversary.  

Our  stores  in  Alaska  and  northern  Canada  serve  communities 
with populations ranging from 300 to 9,000. A typical store is 6,500 
square  feet  in  size  and  offers  food,  family  apparel,  housewares, 
appliances, outdoor products and services such as fuel, post offices, 
pharmacies,  income  tax  return  preparation,  quick-service  prepared 
food, prepaid card products, ATMs, cheque cashing and proprietary 
credit programs.

Growth at North West is driven by market share capture within 
existing locations and from applying our expertise and infrastructure 
to new product categories, markets and complementary businesses. 
The  latter  includes  vertical  investments  in  shipping  and  air  cargo, 
wholesaling to independent stores, and retailing through mid-sized 
warehouse and supermarket format stores serving the South Pacific 
islands and the Caribbean. 

A key strength and ongoing strategy of North West is our ability 
to  seize  unique  community-by-community  selling  opportunities 
than  our  competition.  Flexible  store  models,  store 
better 
management  selection  and  education,  store-level  merchandise 
ordering,  community  relations  and  enterprising  incentive  plans  are 
all ingredients of our approach to sustain a leading market position. 
Our  enterprising  culture,  our  execution  skills  in  general,  and  our 
logistics  and  selling  skills  specifically,  are  also  essential  components 
to meeting customer needs within each market we serve.

North  West  delivers  its  products  and  services  through  the 

following retail, wholesale and complimentary businesses:

Canadian Operations

•

•

•

•

•

•
•

•

•

•

•

•

•
•

•

•

118  Northern  stores,  offering  a  combination  of  food,  financial 
services and general merchandise to remote northern Canadian 
communities;
5 NorthMart stores, targeted at larger northern markets with an 
emphasis on an expanded selection of fresh foods, apparel and 
health products and services;
25  Quickstop  convenience  stores,  offering  extended  hours, 
in  northern 
ready-to-eat  foods,  fuel  and  related  services 
Canadian markets; 
5  Giant  Tiger  ("GT")  junior  discount  stores,  offering  family 
fashion,  household  products  and  food  in  northern  market 
locations;  
2  Valu  Lots  discount  centers  and  direct-to-customer  food 
distribution outlets for remote communities in Canada; 
1 Solo Market store, targeted at less remote, rural markets; 
2  Pharmacy  and  Convenience  stores,  stand-alone  northern 
pharmacy and convenience store;
1 NWC Motorsports dealership offering sales, service, parts and 
accessories  for  Ski-doo,  Honda,  Can-am  and  other  premier 
brands;
Crescent  Multi  Foods  ("CMF"),  a  distributor  of  produce  and 
fresh  meats  to  independent  grocery  stores  in  Saskatchewan, 
Manitoba and northwestern Ontario; 
North West Telepharmacy Solutions, the leading provider of 
contract  tele-pharmacist  services  to  rural  hospitals  and  health 
centres across Canada; and
Transport Nanuk Inc. and North Star Air Ltd. ("NSA"), water 
and  air-based  transportation  businesses,  respectively,  serving 
northern Canada. 

International Operations

27  Alaska  Commercial  Company  ("AC")  stores,  similar  to 
Northern  and  NorthMart,  offering  a  combination  of  food  and 
general  merchandise  to  communities  across  remote  and  rural 
regions of Alaska;
5 Quickstop convenience stores within rural Alaska; 
Pacific  Alaska  Wholesale  ("PAW"),  a  leading  distributor  to 
independent  grocery 
stores,  commercial  accounts  and 
individual households in rural Alaska; 
12  Cost-U-Less  ("CUL")  mid-size  warehouse  stores,  offering 
discount  food  and  general  merchandise  products  to  island 
communities in the South Pacific and the Caribbean; and  
8  Riteway  Food  Markets,  1  Cash  and  Carry  store  and  a 
significant  wholesale  operation  (collectively  "RTW")  in  the 
British Virgin Islands.   

8THE NORTH WEST COMPANY INC. 2020      
 
VISION

At North West our mission is to be a trusted provider of goods and 
services  within  harder-to-access,  developing  communities.    Our 
vision is to help our customers live better by doing our job well, with 
their  interests  as  our  first  priority.  This  starts  with  our  customers' 
ability  and  desire  to  shop  locally  with  us  for  the  widest  possible 
range of products and services that meet their everyday needs. We 
respond  by  being  innovative,  reliable,  convenient,  welcoming  and 
adaptable, at the lowest local price, within what are typically higher 
cost  environments.  For  our  associates,  we  want  to  be  a  preferred, 
fulfilling  place  to  work.  For  our  investors,  we  want  to  deliver  risk-
adjusted, top-quartile total returns over the long term.

PRINCIPLES

The  way  we  work  at  North  West  is  shaped  by  six  core  principles: 
Customer  Driven,    Enterprising,    Passion,    Accountability,    Trust,  and 
Personal Balance. 

Customer  Driven  refers  to  looking  through  the  eyes  of  our 
recognizing  our  presence  as  a  supportive 
customers  while 
community citizen.
Enterprising  is  our  spirit  of  innovation,  improvement  and  growth, 
reflected  in  our  unrelenting  focus  on  new  and  better  products, 
services and processes. 
Passion refers to how we value our work, our privileged community 
presence  and  the  opportunity  to  find  solutions  that  make  a 
difference in our customers' lives.
Accountability is our management approach to getting work done 
through effective roles, tasks and resources.
Trust  at  North  West  means  doing  what  you  say  you  will  do,  with 
fairness, integrity, inclusion and respect.
Personal  Balance  is  our  commitment  to  sustaining  ourselves  and 
our organization, so that we work effectively and sustainably in our 
roles and for our customers and communities.

STRATEGIES 

The strategies at North West are aligned with a total return approach 
to  investment  performance.  We  aim  to  deliver  top-quartile  returns 
through  an  equal  emphasis  on  growth  and  dividend  yield  with 
opportunities  considered  in  terms  of  their  growth  potential  and 
ability to sustain an attractive cash return within a lower business risk 
profile.

The Company develops strategies in multi-year cycles or shorter 
ones  where  conditions  change,  as  during  COVID-19.  Strategies  are 
regularly  reviewed  and  adjusted  at  the  senior  management  and 
board  levels.  The  Company's  overriding  goal  is  to  offer  essential 
products and services that help our customers to live better and our 
business  to  grow  within  a  wide  range  of  economic  conditions 
through the following priorities: 

•

•

•

•

managing  business  continuity,  safety  requirements  and  sales 
growth opportunities arising from COVID-19 – this became the 
Company's top priority from March onward; 
ensuring the way we work is "Pure Retail", with top store teams, 
lean  processes  and  customer  driven  support  from  the  rest  of 
our organization; 
investing  in  product  categories  with  the  most  market  share 
upside;
building  a  superior 
focus  on 
optimizing  our  air  cargo  capability  to  provide  faster  more 
reliable  and  lower  cost  service  to  our  stores  and  customers  in 
remote markets in Canada; 

logistics  capability  with  a 

•

•

•

roll-out  of  next  generation 

completing  the 
information 
technology for our stores and support offices that help optimize 
the unique elements of our business; 
identifying  complimentary  growth  opportunities  that  leverage 
our core remote market capabilities and expertise; and
ensuring that we are responsible towards stakeholder interests 
and inclusive of the diverse peoples and cultures that make up 
our workforce and the communities we are part of.

Our key initiatives together with the results for 2020 are as follows:  

Initiative #1
COVID-19 Risks and Opportunities
This  urgent,  high  priority  work  was  focused  on  providing  a  safe, 
reliable  service  to  our  customers  and  employees,  mitigating  other 
risks and capturing sales opportunities. 

Result
•

Store  safety  and  business  continuity  was  exceptional  with 
minimal employee COVID-19 cases and service disruptions;
Across  North  West,  our  employees'  actions  embodied  our 
Principles, especially within frontline and production roles; and
Superior  in-stock  performance  and  enterprising  responses  to 
new  opportunities  delivered  leading  same  store  sales  growth 
rates. 

Initiative #2
Pure Retail/Top Store Teams
This  initiative  refers  to  people  and  processes  in  our  stores  and  is 
focused  on  top  store  teams,  lean  processes,  and  customer-driven 
support  throughout  our  organization.  Our  goal  is  to  optimize  store 
sales and net performance by creating more ability and freeing more 
time to get sales at store level. 

Result
•

Training center activity was curtailed and replaced by e-learning 
due to COVID-19 protocols;
Over 180 "COVID-19 relief" employees were brought into stores 
to provide key role support;
Store  management  turnover  improvements  exceeded  targets, 
partially achieved because of COVID-19-related conditions; and
information  on 
A  new  weekly  playbook 
merchandising programs and operational tasks was successfully 
launched in Canadian stores.

that  provides 

•

•

•

•

•

Initiative #3
Investing in Food Pricing
This  initiative  focuses  on  investing  in  lower  prices  in  product 
categories with the most market share upside. 

investments  were  made 

Result
Price 
in  approximately  20%  of  the 
Company’s  Northern  stores  in  the  first  quarter,  but  the  full  testing 
and  roll-out  was  delayed  until  2021-2022  due  to  the  impact  of 
COVID-19-related factors and other priorities. 

9ANNUAL REPORT   
 
  
  
 
Initiative #4
Building a Superior Logistics Capability
We recognize the unique importance of logistics to our business and 
we continue to build a superior capability in this area. Our focus is to 
optimize our air cargo to provide faster, more reliable and lower cost 
transportation  service  to  our  stores  and  customers  in  remote 
markets.

Result
On July 5, 2020, the Company completed the sale of 36 of its Giant 
Tiger stores to Giant Tiger Stores Limited which resulted in a pre-tax 
gain of $24.7 million or $20.0 million net of tax. Further information 
on  the  Giant  Tiger  Transaction  is  provided  in  the  Consolidated 
Results  financial  performance  review  on  page  11.  The  reciprocal 
supply agreements were implemented in 2020, which are expected 
to provide further upside in 2021.

Result
•

NSA's  cargo  aircraft  utilization  rates  exceeded  annual  targets 
and delivered safe, consistent service to northern Canada stores 
and  to  external  customers,  all  within  a  more  demanding 
COVID-19 environment;
"Next  Gen"  efficiency  work  progressed  with  the  launch  of  the 
lighter pallet program, double-decker truck to plane loads and 
investments in store cargo receiving and handling; and
NSA's  cargo  performance  was  partially  offset  by  a  decline  in 
passenger revenues due to COVID-19-related travel restrictions.

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Initiative #5
Next  Generation  Merchandise  and  Store  Systems  ("Project 
Enterprise")
Project  Enterprise  is  focused  on  implementing  higher  capability 
point-of-sale  ("POS"),  merchandise  management  ("MMS"),  which 
includes  pricing,  promotions,  category  management  and  vendor 
revenue  management,  and  workforce  management 
("WFM") 
systems. This initiative is expected to deliver improvements in pricing 
and margins, inventory and store staff productivity, aligned with the 
Company's "Top" strategies.

Result
The  new  POS  system  was  installed  in  the  remaining  AC  stores  and 
has been installed in 18 Northern stores however, the Canadian roll-
out could not be completed in 2020 due to COVID-19-related travel 
restrictions. This work will resume in the third quarter of 2021 and be 
completed  in  2022.  The  supplier  management  component  of  MMS 
was 
  The 
implementation of MMS in International Operations was planned for 
2020  but  is  now  deferred  until  2021  due  to  COVID-19-related 
business priorities. 

fourth  quarter. 

implemented 

in  Canada 

the 

in 

Initiative #6
Support Office Administrative Cost Reduction
This  initiative  is  focused  on  achieving  $17  million  in  administrative 
cost  savings  which  can  be  reinvested  in  lower  prices  in  the 
Company's Canadian retail business as outlined in Initiative #3.  

Result
In  the  first  quarter  of  2020,  the  Company  announced  its  plans  to 
reduce  administration  costs  in  Canada.  By  the  end  of  the  year,  the 
Company achieved its $17 million annualized savings target.  

Initiative #7
Giant Tiger Transaction 
This work is related to completing the sale of 36 of the Company’s 
Giant  Tiger  stores  to  Giant  Tiger  Stores  Limited  and 
implementing  reciprocal  product  supply  and  distribution 
agreements. 

KEY PERFORMANCE DRIVERS AND
CAPABILITIES REQUIRED TO DELIVER RESULTS 

The  financial  capability  to  sustain  the  competitiveness  of  our 
core  strengths  and  to  pursue  growth:    Our  investment  priorities 
center on our store management and front line people, lower costs 
to drive lower prices, next level technology and superior logistics.

The ability to be a leading community store in every market we 
serve:    We  want  to  connect  with  the  customers  and  communities 
we serve in a highly valued way. It starts with being able to tailor our 
store  formats,  product/service  mix,  community  support  and  store 
compensation,  while  still  realizing  the  efficiencies  of  our  size  or  the 
size  of  our  alliance  partners.  Investing  in  relationships,  embracing  a 
broad range of products, services and store sizes, flexible technology 
platforms and “best practice” work processes, are required to achieve 
this goal.

Our  ability  to  build  and  maintain  supportive  community 
relations:   To  preserve  our  community  access  we  must  be  trusted, 
open,  respectful,  adaptable  and  socially  helpful.  Store  leases  and 
business  licenses  are  often  subject  to  community  approval  and 
depend  on  our  track  record  in  these  areas  and  the  perceived 
community and customer value of our retail store compared to other 
options. 

Our ability to develop highly capable store level employees and 
work  practices:    Pure  Retail  store  work  must  drive  sales  and 
efficiently enable our store-level personnel to manage the other key 
facets  of  their  store.  This  enables  our  full  potential  to  realize  local 
selling opportunities, meet our customer service commitments and 
build  and  maintain  positive  community  relationships.  It  recognizes 
that our store roles must be great jobs to offset other conditions that 
create challenges in attracting and retaining the best people. Related 
to  this  is  our  on-going  ability  to  hire  within-community  and  assist 
local associates to reach their full potential. 

Our ability to deliver merchandise and information through our 
unique  store  network:    The  integration  and  build-out  of  our  air 
cargo capability in northern Canada enables us to deliver and receive 
products  faster,  cheaper  and  more  reliably  compared  to  third-party 
providers.    Similar  advantages  are  possible  through  our  investment 
in information technology.

10THE NORTH WEST COMPANY INC. 2020Consolidated Results  

2020 Highlights

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•

•

•

•

Sales increased 12.6% to $2.359 billion, our 21st consecutive year 
of top line growth.
Same  store  sales(2)  increased  19.0%  driven  by  both  food  and 
general merchandise sales gains. 

The  Company  increased  annual  incentive  plan  payments  to 
front-line  managers  by  $10.8  million  and  paid  $10.1  million  in 
hourly  premiums  and  one-time  special  payments  to  front-line 
associates  to  recognize  their  critical  role 
in  serving  our 
customers.

in  response  to  greater 

Donations 
increased  $5.5  million 
community needs during COVID-19.  
EBITDA(1) increased 37.3%
Debt-to-Equity  decreased  to 0.56  compared  to  0.96  at  January 
31, 2020.
Return on net assets(1) improved to 22.4% compared to 13.5% in 
2019.

Completed  the  sale  of  36  Giant  Tiger  stores  resulting  in  a  pre-
tax gain of $24.7 million or $20.0 million net of tax.

Quarterly dividends increased $0.03 per share or 9.1%  to $0.36 
per share.

The Company purchased 180,744 shares under a normal course 
issuer bid.   

FINANCIAL PERFORMANCE

Some  of  the  key  performance  indicators  used  by  management  to 
assess results are summarized in the following table:

Key Performance Indicators and Selected Annual Information

($ in thousands,  except per share)

2020

2019

2018

Sales
Same store sales % increase(2)
EBITDA(1) 

EBIT

Net earnings
Net earnings attributable to 

shareholders of the 
Company

Net earnings per share - 

diluted

Cash flow from operating 

activities(3)

$ 2,359,239 

$  2,094,393 

$ 2,013,486 

 19.0 %

 1.3 %

 2.0 %

$  301,427 

$  209,349 

$  143,560 

$  139,874 

$ 

2.82 

$  338,718 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

219,575 

$  218,022 

130,353 

$  136,001 

86,273 

$ 

90,623 

82,724 

1.68 

$ 

$ 

86,739 

1.77 

161,117 

$  155,725 

1.32 

$ 

1.28 

Cash dividends per share

$ 

1.38 

Total assets

$ 1,191,168 

$  1,215,536 

$ 1,149,861 

Total long-term liabilities
Return on net assets(1)
Return on average equity(1)

$  370,802 

$ 

594,482 

$  541,907 

 22.4 %

 30.7 %

 13.5 %

 20.5 %

 15.3 %

 23.2 %

(1) See Non-GAAP Financial Measures section.
(2) All references to same store sales exclude the foreign exchange impact.
(3) See Consolidated Liquidity and Capital Resources.

Key  Performance  Factors    The  following  factors  had  a  significant 
impact  on  the  financial  results 
in  2020  and  are  referred  to 
throughout this analysis: 

COVID-19    As  an  essential  service  provider  of  food  and  everyday 
products and services, sales were positively impacted by COVID-19-
related  consumer  spending  changes  in  favor  of  in-community  and 
at-home  activities  resulting  from  travel  restrictions  and  restaurant 
closures,  and  were  supported  by  enhanced  government  income 
support payments to individuals. The Company was able to maintain 
a  good  in-stock  position  by  working  with  our  vendor  partners  and 
leveraging  our  supply  chain  management  and  logistical  expertise 
which helped ensure an adequate supply of essential products in the 
communities  we  serve.    These  factors  were  partially  offset  by 
periodic  government  mandated  COVID-19-related  community 
curfews  and  store  closures.  The  impact  of  increased  sales  on 
earnings was partially offset by wage premiums and bonuses paid to 
front-line  associates  to  recognize  their  critical  role  in  serving  our 
customers,  and  expenses  related  to  the  purchase  of  protective 
equipment and enhanced sanitation procedures. 

Giant Tiger Transaction  On July 5, 2020, the Company completed 
the sale of 36 of the Company's 46 Giant Tiger stores (the “Acquired 
Stores”) to Giant Tiger Stores Limited (“GTSL”) for cash consideration 
of  $45.0  million,  subject  to  working  capital  adjustments,  payable  in 
installments  on  the  second,  third  and  fourth  anniversaries  of  the 
transaction closing date and, subject to meeting certain profitability 
milestones,  additional  contingent  consideration  payable  on  the 
fourth  and  fifth  anniversaries  of  the  closing  date  of  up  to  $22.5 
million. The Company recorded a promissory note receivable with a 
fair value of $49.0 million comprised of the net present value of the 
installments and estimated additional contingent consideration. The 
Giant Tiger Transaction resulted in a pre-tax gain of $24.7 million or 
$20.0 million net of tax in the second quarter. 

Of the remaining 10 GT locations, the Company (i) retained and 
operates  five  key  stores  in  northern  market  locations,  (ii)  converted 
one store to a Valu Lots clearance center, and (iii) closed four stores 
in  the  third  quarter  of  2020.  The  Company  recorded  a  $9.4  million 
asset  impairment  and  store  closure  provision  in  the  first  quarter 
substantially related to a reduction in the carrying amount of fixtures 
and equipment and right-of-use assets.  

 As part of the Giant Tiger Transaction, the Company and GTSL 
entered into product supply and distribution agreements related to 
the  supply  of  food-related  products  by  the  Company  to  the 
Acquired Stores and the supply of certain general merchandise and 
food  products  by  GTSL  to  the  Company's  northern  Canada  stores. 
These  agreements  enable  buying  efficiencies  for  both  parties  and 
will  provide  the  Company  with  access  to  an  expanded  general 
merchandise  assortment.  Further  information  on  the  Giant  Tiger 
Transaction  is  provided  in  Note  24  to  the  consolidated  financial 
statements. 

Consolidated  Sales    Sales  for  the  year  ended  January  31,  2021 
(“2020”) increased 12.6% to $2.359 billion compared to $2.094 billion 
for  the  year  ended  January  31,  2020  (“2019”),  and  were  up  17.2% 
compared  to  $2.013  billion  for  the  year  ended  January  31,  2019 
(“2018”).  The increase in sales compared to 2019 was driven by same 
store sales gains and the impact of new stores largely related to the 
re-opening  of  the  Company's  CUL  store  in  St.  Thomas,  USVI  which 
was  destroyed  by  hurricane  Irma  in  the  third  quarter  of  2017.  Sales 
were  positively  impacted  by  market  share  gains  and  COVID-19-
related factors including consumer spending changes in favor of in-
community  and  at-home  activities,  supported  by  enhanced 
government  income  transfers  in  many  jurisdictions.  The  impact  of 
foreign exchange on the translation of International Operations sales 

11ANNUAL REPORTwas  also  a  factor.  Excluding  the  foreign  exchange  impact,  sales 
increased  11.5%  from  2019  and  were  up  15.0%  from  2018.  The 
increase  in  sales  compared  to 2018  is  due  to  the  factors  previously 
noted. These factors were partially offset by lower sales in Giant Tiger 
stores resulting from the Giant Tiger Transaction.  

On  a  same  store  basis,  sales  increased  19.0%  compared  to 
increases of 1.3% in 2019 and 2.0% in 2018 as shown in the following 
table.                                                      

Same Store Sales

(% change)

Food

General merchandise (GM)

Total food & GM sales

2020

 15.6 %

 36.1 %

 19.0 %

2019

 1.9 %

 (1.1) %

 1.3 %

2018

 1.7 %

 3.2 %

 2.0 %

Food  sales  increased  14.4%  from  2019,  and  were  up  13.4% 
excluding  the  foreign  exchange  impact.  Same  store  food  sales 
increased  15.6%  over  last  year  with  quarterly  same  store  sales 
increases  of  16.3%,  19.1%,  14.5%  and  12.0%  in  the  fourth  quarter. 
Canadian  food  sales  increased  11.0%  and  International  food  sales 
increased 17.1% excluding the foreign exchange impact. 

General merchandise sales increased 11.4% compared to 2019 
and  were  up  9.7%  excluding  the  foreign  exchange  impact.  Same 
store general merchandise sales increased 36.1% for the year with an 
increase of 12.0% in the first quarter followed by additional increases 
of  54.8%,  38.3%  and  39.8%  in  the  last  three  quarters.  Canadian 
general merchandise sales increased 4.3% as same store sales gains 
of  37.5%  were  largely  offset  by  the  impact  of  the  Giant  Tiger 
Transaction. International general merchandise sales increased 31.5% 
excluding the foreign exchange impact led by same store sales gains 
and new stores. 

Other sales, which include airline revenue, financial services, fuel 
and  pharmacy,  decreased  0.2%  compared  to  2019  as  gains  in 
financial services and pharmacy sales were more than offset by lower 
passenger  revenues  in  NSA  and  a  decrease  in  fuel  sales  due  to 
COVID-19 travel restrictions. Other sales increased 2.4% compared to 
2018 mainly due to sales growth in pharmacy and financial services.

Sales  Blend    The  table  below  shows  the  consolidated  sales  blend 
over the past three years: 

Food

General merchandise and 

other

2020

 76.4 %

2019

 75.2 %

2018

 74.7 %

 23.6 %

 24.8 %

 25.3 %

Canadian  Operations  accounted  for  58.3%  of  total  sales  (60.7%  in 
2019 and 61.9% in 2018) while International Operations contributed 
41.7% (39.3% in 2019 and 38.1% in 2018). 

(1)  See Non-GAAP Financial Measures section.

Gross  Profit  Gross  profit 
increased  16.6%  to  $774.6  million 
compared  to  $664.4  million  last  year  driven  by  sales  growth  and  a 
111  basis  point  increase  in  gross  profit  rate.  The  gross  profit  rate 
increased  to  32.8%  compared  to  31.7%  last  year  primarily  due  to 
favourable  changes  in  product  sales  blend  and  higher  inventory 
turns  contributing  to  lower  markdowns  and  inventory  shrinkage. 
These  factors  were  partially  offset  by  a  higher  blend  of  CUL  sales 
which  carry  a  lower  gross  profit  rate  consistent  with  a  discount 
warehouse  format  and  the  impact  of  lower  margin  wholesale  food 
sales as part of the Giant Tiger Transaction.

Selling,  Operating  and  Administrative  Expenses  Selling, 
operating and administrative expenses (“Expenses”) of $565.2 million 
increased $31.2 million or 5.8% compared to last year but were down 
154 basis points as a percentage of sales. This increase in Expenses is 
partially due to a $9.4 million Giant Tiger asset impairment and store 
closure provision, $18.9 million in higher share-based compensation 
costs and $18.2 million in insurance-related gains last year offset by 
the  impact  of  the  $24.7  million  Giant  Tiger  Transaction  gain  and  a 
$5.3  million  insurance-related  gain  this  year  (collectively  "Non-
Comparable  Factors").  The  increase  in  share-based  compensation 
costs  is  substantially  due  to  mark-to-market  adjustments  resulting 
from changes in the Company's share price. Further information on 
share-based compensation costs is provided in Note 14 and Note 18 
to the consolidated financial statements. 

Excluding the impact of the Non-Comparable Factors, Expenses 
increased $14.7 million or 2.7% to last year but were down 232 basis 
points as a percentage to sales as higher annual incentive plan costs, 
COVID-19-related  expenses  and  corporate  donations,  were  partially 
offset by lower Giant Tiger store expenses related to the Giant Tiger 
Transaction  and  Canadian  administrative  cost  reductions,  net  of  a 
$5.0  million  provision  for  support  office  employee  severance  costs. 
Annual  incentive  plan  costs  increased  $18.2  million  of  which  $10.8 
million relates to front-line associates. COVID-19-related expenses of 
$19.6 million includes $10.1 million in wage premiums and a special 
one-time  payment  of  5%  of  wages  to  non-bonus  eligible  front-line 
associates  in  recognition  of  their  contributions  to  serving  our 
customers  and  $9.5  million  in  other  COVID-19-related  expenses 
primarily  related  to  additional  employees  recruited  to  provide 
support  to  stores  during  outbreaks,  the  purchase  of  protective 
equipment  and  enhanced  sanitation  procedures.  Donations 
increased  $5.5  million  in  response  to  greater  community  needs 
during COVID-19. The impact of foreign exchange on the translation 
of  International  Operations  expenses  and  higher  insurance  costs 
were also factors. 

12THE NORTH WEST COMPANY INC. 2020 
("EBITDA(1)") 

Earnings  from  Operations  (EBIT)  and  EBITDA(1)   Earnings  from 
operations  or  earnings  before  interest  and  income  taxes  ("EBIT”) 
increased  60.6%  to  $209.3  million  compared  to  $130.4  million  last 
year  due  to  the  sales,  gross  profit  and  Expense  factors  previously 
noted.  Earnings  before  interest,  income  taxes,  depreciation  and 
amortization 
to  $301.4  million 
compared  to  $219.6  million  last  year.  Adjusted  EBITDA(1),  which 
excludes  the  impact  of  the  previously  noted  Non-Comparable  
Factors,  increased  $98.4  million  or  48.0%  compared  to  last  year 
driven  by  earnings  gains 
International 
Operations.  Additional  information  on  the  financial  performance  of 
Canadian  Operations  and  International  Operations  is  provided  on 
pages 14 and 16, respectively.

in  both  Canadian  and 

increased  37.3% 

Interest  Expense   Interest  expense  decreased  19.8%  to  $16.8 
million  compared  to  $20.9  million  last  year.  This  decrease  is  due  to 
lower  average  debt  levels  and  lower  interest  rates.  Average  debt 
levels  decreased  11.8%  compared  to  last  year  mainly  due  to  a 
decrease in amounts drawn on revolving loan facilities. The average 
cost  of  debt  was  3.2%  compared  to  3.6% 
last  year.  Further 
information  on  interest  expense  is  provided  in  Note  19  to  the 
consolidated financial statements.   

Income  Tax  Expense  Income  taxes  increased  to  $49.0  million 
compared to $23.1 million last year and the effective tax rate for the 
year was 25.4% compared to 21.1% last year. The increase in income 
tax expense is due to higher earnings and a higher effective tax rate. 
The increase in the income tax rate is primarily due to the impact of 
non-deductible  share-based  compensation  costs 
in  Canadian 
Operations  and  the  blend  of  earnings  in  International  Operations 
across  various  tax  rate  jurisdictions.  Further  information  on  income 
tax  expense,  the  effective  tax  rate  and  deferred  tax  assets  and 
liabilities  is  provided  in  Note  10  to  the  consolidated  financial 
statements. 

(1) See Non-GAAP Financial Measures section.
(2) Net earnings attributable to shareholders of the Company.

Net  Earnings  Consolidated  net  earnings 
increased  66.4%  to 
$143.6  million  compared  to  $86.3  million  last  year.  Net  earnings 
attributable  to  shareholders  of  the  Company  were  $139.9  million 
compared  to  $82.7  million  last  year  and  diluted  earnings  per  share 
were  $2.82  per  share  compared  to  $1.68  per  share  last  year  due  to 
the factors previously noted. Excluding the impact of the previously 
noted  Non-Comparable  Factors,  adjusted  net  earnings1  increased 
$69.5  million  or  92.2%  due  to  the  sales,  gross  profit  and  expense 
factors  that  contributed  to  earnings  gains 
in  Canadian  and 
International Operations. In 2020, the average exchange rate used to 
translate  International  Operations  sales  and  expenses  was  1.3390 
compared to 1.3246 last year and 1.3041 in 2018.

The  Canadian  dollar's  depreciation  versus  the  U.S.  dollar  compared 
to 2019 had the following net impact on the 2020 results:

Sales........................................................................increase of $10.6 million or 1.1%
Earnings from operations...............................................increase of $0.7 million
Net earnings............................................................................increase of $0.5 million
Diluted earnings per share.....................................increase of $0.01 per share

Total  Assets    Consolidated  total  assets  for  the  past  three  years  is 
summarized in the following table: 

($ in thousands)

2020

2019

2018

Total assets

$  1,191,168 

$ 

1,215,536 

$ 

1,149,861 

Consolidated  assets  decreased  $24.4  million  or  2.0%  compared  to 
2019  but  were  up  $41.3  million  or  3.6%  compared  to  2018.  The 
decrease  in  consolidated  assets  compared  to  last  year  is  primarily 
due to the net impact of the Giant Tiger Transaction and a decrease 
in  accounts  receivable  and  deferred  tax  assets.  The  Giant  Tiger 
Transaction  was  the  primary  factor  contributing  to  the  decrease  in 
inventories,  property  and  equipment  and  right-of-use  assets.  These 
decreases  were  partially  offset  by  the  $49.0  promissory  note 
receivable  resulting  from  the  Giant  Tiger  Transaction.  Further 
information  on  the  change  in  current  assets  is  provided  in  the 
working capital section below. The decrease in deferred tax assets is 
due  to  an  increase  in  deferred  income  tax  liabilities  for  income 
earned  in  the  limited  partnership  in  Canadian  Operations.  Further 
information  on  deferred  tax  assets  is  provided  in  the  net  assets 
employed section under Canadian Operations and in Note 10 to the 
consolidated  financial  statements.  The  increase  in  consolidated 
assets  compared  to  2018  is  due  to  increases  in  property  and 
equipment  and  cash  and  the  promissory  note  receivable,  partially 
offset  by  a  decrease  in  inventories,  right-of-use  assets  and  deferred 
tax assets as previously noted. The impact of foreign exchange also 
contributed to the decrease in assets as the year-end exchange rate 
used to translate International Operations assets decreased to 1.2776 
compared to 1.3224 last year and 1.3137 in 2018.  

Consolidated  working  capital  for  the  past  three  years 

is 

summarized in the following table: 

($ in thousands)

Current assets

Current liabilities

Working capital

2020

2019

2018

$  396,860 

$  399,593 

$  376,297 

$ (315,135) 

$ (194,084) 

$ (196,938) 

$  81,725 

$  205,509 

$  179,359 

Working  capital  decreased  $123.8  million  or  60.2%  to  $81.7 
million  compared  to  2019  and  decreased  $97.6  million  or  54.4% 
compared  to  2018.  Current  assets  decreased  $2.7  million  or  0.7% 
compared to last year but were up $20.6 million or 5.5% compared 
to 2018. The decrease in current assets compared to 2019 is primarily 
due to lower accounts receivable, mainly related to insurance claims, 
and lower inventories due to the Giant Tiger Transaction. A decrease 
in  income  tax  receivable  due  to  the  realization  of  the  income  tax 
receivable from 2019 related to the accelerated tax depreciation on 
certain capital investments in Canada and the U.S. was also a factor. 
These  factors  were  largely  offset  by  an  increase  in  cash.  Further 
information on the increase in cash is provided in the consolidated 
statements  of  cash  flows  and  the  Liquidity  and  Capital  Resources 
section. 

Current  liabilities  increased  $121.1  million  or  62.4%  compared 
to last year and were up $118.2 million or 60.0% compared to 2018 
substantially due to an $88.6 million increase in the current portion 
of  long-term  debt  related  to  US$70.0  million  senior  notes  that 
mature  in  June  2021.  An  increase  in  accounts  payable  and  accrued 

13ANNUAL REPORTCanadian Operations

FINANCIAL PERFORMANCE

Canadian Operations results for the year are summarized by the key 
performance indicators used by management as follows:

Key Performance Indicators

($ in thousands)

Sales

Same store sales % increase
EBITDA (1)

EBIT
Return on net assets (1)

2020

2019

2018

$ 1,376,188 

$ 1,271,552 

$ 1,246,133 

 22.3 %

 0.3 %

 0.9 %

$  206,498 

$  140,359 

$  130,399 

$  144,141 

$  77,376 

$  72,822 

 26.3 %

 12.3 %

 12.6 %

(1) See Non-GAAP Financial Measures section.

Sales    Canadian  Operations  sales  increased $104.6  million  or  8.2% 
to  $1.376  billion  compared  to  $1.272  billion  in  2019  and  were  up 
$130.1  million  or  10.4%  compared  to  2018  driven  by  exceptional 
same  store  sales  gains  in  northern  Canada  partially  offset  by  lower 
sales in GT stores as a result of the Giant Tiger Transaction and lower 
passenger-related  revenue  in  NSA  as  a  result  of  COVID-19  travel 
restrictions.  The  same  store  sales  gains  were  driven  by  COVID-19-
related  consumer  spending  changes  combined  with  various 
government  income  support  programs  and  special  settlement 
payments  for  individuals.  A  superior  in-stock  position  and  market 
share gains were also factors. 

Same store sales increased 22.3% which is up from 0.3% in 2019 
and 0.9% in 2018. Food sales accounted for 68.0% of total Canadian 
Operations sales compared to 66.3% last year. The balance was made 
up of general merchandise and other sales at 32.0% (33.7% in 2019). 
Other  sales  consist  primarily  of  airline  revenue,  financial  services 
revenue, fuel and pharmacy. 

Food  sales  increased  by  11.0%  from  2019  and  were  up  13.3% 
compared to 2018 as sales gains in northern Canada stores and new 
wholesale food sales to Giant Tiger Stores Limited more than offset 
the  impact  of  lower  sales  as  a  result  of  the  Giant  Tiger  Transaction. 
Same store food sales increased 18.4% compared to 0.7% in 2019. On 
a quarterly basis same store food sales increased 15.8%, 23.3%, 18.4% 
and 15.7% respectively.

General merchandise sales increased 4.3% from 2019 and were 
up  5.7%  compared  to  2018  as  strong  same  store  sales  growth  in 
northern Canada more than offset lower sales in GT stores as a result 
of  the  Giant  Tiger  Transaction.  Same  store  sales  increased  37.5% 
compared to a 1.3% decrease in 2019 led by sales gains in motorized, 
electronics  and  home  furnishings.  On  a  quarterly  basis,  same  store 
general merchandise sales increased 12.5%, 53.8%, 46.7% and 41.6%. 
Other sales increased 0.5% from 2019 largely due to sales gains 
in  financial  services  and  pharmacy  which  more  than  offset  lower 
passenger revenue in NSA as a result of COVID-19 travel restrictions. 
Other  sales  increased  3.4%  compared  to  2018  primarily  due  to 
pharmacy and financial services. 

liabilities due to higher trade accounts payable and accrued annual 
incentive  plan  costs  and  the  impact  of  foreign  exchange  on  the 
translation  of  International  Operations  working  capital  were  also 
factors.  Further  information  on  working  capital  for  the  Canadian 
Operations  and  International  Operations  is  on  page  15  and  page 
17, respectively.

Return on net assets employed increased to 22.4% compared to 
13.5%  in  2019  due  to  the  60.6%  increase  in  EBIT  and  a  decrease  in 
net assets employed. Additional information on net assets employed 
for the Canadian Operations and International Operations is on page 
15  and  page  17  respectively.  The  adoption  of  IFRS  16  -  Leases  in 
2019 had a significant negative impact on prior years return on net 
assets  employed  primarily  due  to  the  inclusion  of  $127.9  million  in 
right-of-use  assets.  Prior  to  IFRS  16  -  Leases,  return  on  net  assets 
employed averaged 18.7% over the ten years from 2009 to 2018.  

Return  on  average  equity  increased  to  30.7%  compared  to 
20.5% in 2019 due to a 66.4% increase in net earnings partially offset 
by higher average equity compared to last year. Further information 
on  shareholders'  equity  is  provided  in  the  consolidated  statements 
of  changes  in  shareholders'  equity  in  the  consolidated  financial 
statements.  

(1) See Non-GAAP Financial Measures section.

Total Long-Term Liabilities  Consolidated total long-term liabilities 
for the past three years is summarized in the following table: 

($ in thousands)

2020

2019

2018

Total long-term liabilities

$  370,802 

$ 

594,482 

$ 

541,907 

Consolidated  long-term  liabilities  decreased  $223.7  million  or 
37.6%  to  $370.8  million  compared  to  2019  and  were  down  $171.1 
million  or  31.6%  from  2018.  The  decrease  in  long-term  liabilities 
compared to 2019 and 2018 is substantially due to lower long-term 
debt and lease liabilities. The decrease in long-term debt is due to an 
increase in the current portion of long-term debt related to US$70.0 
million  senior  notes  that  mature  in  June  2021  and  the  reduction  in 
amounts  outstanding  in  revolving  loan  facilities  due  to  stronger 
earnings.  The  decrease  in  lease  liabilities  is  largely  due  to  the  Giant 
Tiger  Transaction.  The  impact  of  foreign  exchange  rates  on  the 
translation of U.S. denominated debt was also a factor. These factors 
were  partially  offset  by  an  increase  in  defined  benefit  pension  plan 
obligations  compared  to  2018  mainly  related  to  a  lower  discount 
rate.  Further  information  on  long-term  debt  is  included  in  the 
Consolidated Liquidity and Capital Resources section and in Note 12 
to  the  consolidated  financial  statements.  Additional  information  on 
lease  liabilities  and  defined  benefit  pension  plan  obligations  is 
provided  in  Note  8  and  Note  13  respectively  to  the  consolidated 
financial statements. 

14THE NORTH WEST COMPANY INC. 2020Sales  Blend    The  table  below  shows  the  sales  blend  for  the 
Canadian Operations over the past three years: 

net of $5.9 million in Canada Emergency Wage Subsidy ("CEWS") and 
Ontario Remote Air Carrier Support Program ("RACSP") payments. 

Food

General merchandise and other

2020

 68.0 %

 32.0 %

2019

 66.3 %

 33.7 %

2018

 66.3 %

 33.7 %

Same  Store  Sales    Canadian  Operations  same  store  sales  for  the 
past  three  years  are  shown  in  the  following  table.  Over  this  period, 
same  store  sales  gains  in  northern  Canada  stores  each  year  were 
substantially  offset  by  lower  sales  in  GT  stores  due  to  greater 
discount food competition and lower seasonal general merchandise 
sales in 2019 and compared to 2018. 

Same Store Sales

(% change)

Food

General merchandise (GM)

Total food & GM sales

2020

 18.4 %

 37.5 %

 22.3 %

2019

 0.7 %

 (1.3) %

 0.3 %

2018

 0.4 %

 2.7 %

 0.9 %

Gross Profit  Gross profit dollars increased by 16.0% driven by sales 
gains and a higher gross profit rate. The increase in gross profit rate 
was  mainly  due  to  changes  in  product  sales  blend  and  lower 
markdowns  and  inventory  shrinkage  due  to  improved  sell-through. 
A  higher  gross  profit  rate  in  NSA  and  the  impact  of  lower  sales  in 
lower  gross  profit  structure 
Giant  Tiger  stores  which  have  a 
consistent  with  a  discount  format  were  also  factors.  These  factors 
were  partially  offset  by  food  price  reductions  in  northern  Canada 
aimed  at  capturing  more  local  spending  dollars  and  the  impact  of 
lower  margin  wholesale  food  sales  as  part  of  the  Giant  Tiger 
Transaction.    

Selling,  Operating  and  Administrative  Expenses 
  Selling, 
operating  and  administrative  expenses  (“Expenses”)  increased  0.4% 
from 2019 but were down 198 basis points as a percentage of sales.  
The increase in Expenses is partially due to a $9.4 million Giant Tiger 
asset impairment and store closure provision, $17.0 million in higher 
share-based  compensation  costs  and  $7.5  million  in  insurance-
related gains last year, offset by the impact of the $24.7 million Giant 
Tiger Transaction gain and a $5.3 million insurance-related gain this 
year  (collectively  "Non-Comparable  Factors").  The  increase  in  share-
based  compensation  costs  is  substantially  due  to  mark-to-market 
adjustments resulting from changes in the Company's share price. 

Excluding the impact of the Non-Comparable Factors, Expenses 
decreased $2.4 million or 0.7% to last year and were down 229 basis 
points as a percentage to sales as higher annual incentive plan costs, 
payments  to  front-line  associates,  corporate  donations,  insurance 
costs  and  COVID-19-related  expenses,  were  more  than  offset  by 
lower  Giant  Tiger  store  expenses  related  to  the  Giant  Tiger 
Transaction  and  Canadian  administrative  cost  reductions,  net  of  a 
$5.0 million provision for support office employee severance costs.

Earnings  from  Operations  (EBIT)  and  EBITDA(1)  Earnings  from 
operations  increased  $66.8  million  or  86.3%  to  $144.1  million 
compared to $77.4 million in 2019 due to the sales, gross profit and 
Expense  factors  previously  noted.  Earnings  from  operations  as  a 
percentage of sales was 10.5% compared to 6.1% last year. EBITDA(1) 
increased $66.1 million or 47.1% to $206.5 million and was 15.0% as a 
percentage of sales compared to 11.0% in 2019. Adjusted EBITDA(1), 
which  excludes  the  Non-Comparable  Factors  previously  noted, 
increased  51.5%  driven  by  earnings  gains  in  northern  Canada. 
Improved earnings in NSA was also a factor as higher cargo volumes 
and better aircraft utilization more than offset the negative impact of 
lower passenger-related earnings due to COVID-19 travel restrictions, 

(1)  See Non-GAAP Financial Measures section.

Net  Assets  Employed    Net  assets  employed  decreased  9.0%  to 
$559.8 million compared to $615.3 million last year and were down 
4.8%  compared  to  $588.2  million  in  2018  as  summarized  in  the 
following table:

($ in millions at the end of the fiscal year)

2020

2019

2018

Property and equipment

$  357.5 

$ 

367.2 

$ 

358.0 

Right-of-use assets

Inventories

Accounts receivable

Other assets

Liabilities

50.9 

127.4 

73.4 

148.7 

73.4 

148.0 

83.6 

112.4 

74.5 

145.8 

73.3 

106.8 

(198.1) 

(169.3) 

(170.2) 

Net assets employed

$  559.8 

$ 

615.3 

$ 

588.2 

The  decrease  in  property  and  equipment  and  right-of-use 
assets  compared  to  last  year  and  2018  was  due  to  the  Giant  Tiger 
Transaction, partially offset by investments in northern Canada stores 
and the purchase of an ATR-72 500 aircraft which replaced a Basler 
aircraft.  Store-based  capital  expenditures  for  the  year,  which  were 
negatively  impacted  by  COVID-19  travel  restrictions,  included  the  
reconstruction of a warehouse in Iqaluit, Nunavut that was destroyed 
by  fire  in  late  2018,  the  construction  of  a  new  store  in  Pelican 
Narrows,  Saskatchewan  and 
in  stores,  equipment 
replacements and staff housing.    

investments 

Inventory  decreased  $20.6  million  compared  to  2019  and  was 
down  $18.4  million  compared  to  2018  primarily  due  to  the  sale  of 
the Giant Tiger stores. Lower average inventories in northern Canada 
stores  due  to  the  faster  sell-through  of  sealift  and  winter  road 
inventories  was  also  a  factor.  Average  inventory  levels  in  2020 
decreased $24.4 million or 16.1% compared to 2019 and were down 
$18.0 million or 12.4% compared to 2018. Inventory turnover was up 
to 7.4 times compared to 5.6 times last year and 5.8 times in 2018.

15ANNUAL REPORT                                                          
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accounts 

receivable  decreased  $10.2  million  or  12.2% 
compared to last year but were flat to 2018. The decrease compared 
to  last  year  is  mainly  due  to  a  reduction  in  insurance  claim-related 
accounts  receivable.  Average  accounts  receivable  decreased  $3.3 
million or 4.5% compared to 2019 but were up $2.3 million or 3.3% 
compared to 2018.  

Other assets increased $36.3 million or 32.3% compared to last 
year  and  were  up  $41.8  million  or  39.1%  compared  to  2018.  This 
increase  is  primarily  due  to  the  $49.0  million  promissory  note 
receivable from the Giant Tiger Transaction and higher cash, partially 
offset  by  a  decrease  in  deferred  tax  assets.  In  2020,  the  Company 
recorded a $24.7 million deferred tax liability on earnings in Canadian 
Operations  based  on  the  year-end  of  the  limited  partnership.  This 
deferred tax liability has been recorded as a reduction of deferred tax 
assets. The payment of cash taxes on these earnings will occur over 
the next 14 months. Further information on deferred tax assets and 
liabilities  is  provided  in  Note  10  to  the  consolidated  financial 
statements  and  additional  information  on  the  payment  of  deferred 
taxes is provided in the Outlook section.

Liabilities increased $28.8 million or 17.0% from 2019 and were 
up $27.9 million or 16.4% compared to 2018. This increase is largely 
due to higher accrued annual incentive plan costs and higher trade 
accounts  payable  related  to  the  timing  of  payments.    These  factors 
were  partially  offset  by  a  decrease  in  the  defined  benefit  plan 
obligation  mainly  due  to  changes  in  the  discount  rate.  Further 
information  on  the  defined  benefit  plan  obligation  is  provided  in 
Note 13 to the consolidated financial statements.

Return  on  Net  Assets  (RONA(1))    The  return  on  net  assets 
employed for Canadian Operations increased to 26.3% from 12.3% in 
2019 due to an 86.3% increase in EBIT and a $78.9 million or 12.6% 
decrease  in  average  net  assets  compared  to  last  year  due  to  the 
factors previously noted.  

(1)  See Non-GAAP Financial Measures section.

International Operations 

(Stated in U.S. dollars)

FINANCIAL PERFORMANCE

International Operations results for the year are summarized by the 
key performance indicators used by management as follows:

Key Performance Indicators

($ in thousands)

Sales

Same store sales % increase
EBITDA(1)

EBIT
Return on net assets (1)

2020

2019

2018

$  734,168 

$  621,200 

$ 588,422 

 13.6 %

 3.5 %

 4.2 %

$ 

$ 

70,893 

48,699 

$  59,808 

$  67,192 

$  39,995 

$  48,447 

 16.9 %

 15.5 %

 20.2 %

(1)  See Non-GAAP Financial Measures section.

Sales  International  sales 
increased  18.2%  to  $734.2  million 
compared  to  $621.2  million  in  2019,  and  were  up  $145.7  million  or 
24.8%  compared  to  2018  led  by  strong  same  store  sales  gains  and 
the  re-opening  of  our  CUL  store  in  St.  Thomas,  USVI.  Sales  were 
positively  impacted  by  consumer  spending  changes,  less  travel 
outside  communities,  especially  in  Alaska,  and  COVID-19-related 
government  income  support  payments  within  the  United  States, 
including the U.S. Territories served by CUL stores. These gains were 
partially offset by periodic government-mandated COVID-19-related 
store  closures  across  different  Caribbean  countries,  community 
curfews and weak economies in the British Virgin Islands, St. Maarten 
and  Curacao.  The  closure  of  an  AC  store  and  convenience  store  in 
Barrow, Alaska on October 31, 2019, net of opening a smaller store in 
this  market  on  November  1,  2019,  and  a  decrease  in  the  Alaska 
Permanent  Fund  Dividend  ("PFD")  to  $992  compared  to  $1,606  in 
2019  and  2018  also  negatively  impacted  sales.  Same  store  sales 
increased 13.6% compared to 3.5% in 2019 and 4.2% in 2018. Food 
sales  accounted  for  88.1%  (88.9%  in  2019)  of  total  sales  with  the 
balance comprised of general merchandise and other sales at 11.9% 
(11.1%  in  2019).  Other  sales  consist  primarily  of  fuel  and  financial 
services revenue. 

Food  sales  increased  17.1%  from  2019  and  were  up  24.2% 
compared to 2018. Same store food sales were up 11.5% on top of a 
4.0% increase in 2019. Quarterly same store food sales increases were 
17.1%, 12.6%, 9.6% and 7.5% in the fourth quarter. 

General merchandise sales increased 31.5% from 2019 and were 
up  34.6%  from  2018.  On  a  same  store  basis,  general  merchandise 
sales  were  up  31.8%  compared  to  a  decrease  of  0.7%  in  2019  with 
strong  sales  gains  from  both  AC  and  CUL  stores.  Quarterly  same 
store  general  merchandise  sales  increased  9.5%,  58.4%,  21.0%  and 
35.2%  in  the  fourth  quarter  led  by  sales  gains  in  motorized, 
electronics, home furnishings and seasonal categories. 

Other  sales,  which  consist  primarily  of  fuel  sales  and  financial 
services revenue, were down 14.6% from 2019 and 17.8% from 2018 
mainly due to lower fuel sales. 

16THE NORTH WEST COMPANY INC. 2020 
Sales  Blend  The  table  below  shows  the  sales  blend  for  the 
International Operations over the past three years: 

Food

General merchandise and other

2020

 88.1 %

 11.9 %

2019

 88.9 %

 11.1 %

2018

 88.5 %

 11.5 %

Same Store Sales  International Operations same store sales for the 
past  three  years  are  shown 
in  the  following  table.  General 
merchandise same store sales are impacted by consumer spending 
on  big-ticket  durable  goods  that  are  largely  influenced  by  special 
payments, such as government income support payments, the PFD 
and  regional  Native  corporation  dividends,  which  can  result  in 
greater sales volatility. 

Same Store Sales

(% change)

Food

General merchandise (GM)

Total food & GM sales

2020

 11.5 %

 31.8 %

 13.6 %

2019

 4.0 %

 (0.7) %

 3.5 %

2018

 4.0 %

 5.6 %

 4.2 %

Gross  Profit  Gross  profit  dollars  increased  16.4%  as  higher  sales 
more than offset a decrease in the gross profit rate. The decrease in 
the gross profit rate is mainly related to more challenging economic 
conditions in the British Virgin Islands and a higher blend of Cost-U-
Less  sales  which  carry  a  lower  gross  profit  rate  consistent  with  a 
discount  warehouse  format.  These  factors  were  partially  offset  by 
lower  markdowns  and  inventory  shrinkage  as  a  result  of  improved 
sell-through.  

last 

year 

Selling,  Operating  and  Administrative  Expenses  Selling, 
operating and administrative expenses (“Expenses”) increased 14.9% 
compared  to  last  year  but  were  down  63  basis  points  as  a 
percentage  of  sales  partially  due  to  the  impact  of  an  $8.0  million 
share-based 
insurance-related  gain 
compensation costs this year. Excluding the impact of the insurance 
gain and share-based compensation costs, Expenses increased 7.7% 
compared  to  last  year  due  to  the  impact  of  new  stores  and  higher 
annual incentive plan costs, COVID-19 wage premiums and a 5% of 
wages  bonus  paid  to  non-bonus  eligible  front-line  and  support 
office  associates,  insurance  costs  and  COVID-19-related  expenses. 
These  factors  were  partially  offset  by  $3.6  million  in  support  office 
restructuring and relocation costs last year. 

and  higher 

Earnings  from  Operations  (EBIT)  and  EBITDA(1)  Earnings  from 
operations increased $8.7 million or 21.8% to $48.7 million compared 
to 2019 due to the sales, gross profit and Expense factors previously 
noted. EBITDA(1) increased $11.1 million or 18.5% to $70.9 million and 
was  9.7%  as  a  percentage  of  sales  compared  to  9.6%  in  2019. 
Excluding  the  impact  of  the  insurance  gains  and  share-based 
compensation expense, adjusted EBITDA(1) increased 39.4%. 

(1)  See Non-GAAP Financial Measures section.

Net  Assets  Employed    International  Operations  net  assets 
employed of $272.1 million decreased $1.4 million or 0.5% compared 
to last year but were up $21.1 million or 8.4% to 2018 as summarized 
in the following table:

($ in millions at the end of the fiscal year)

2020

2019

2018

Property and equipment

$  136.4 

$  142.0 

$  119.5 

Right-of-use assets

Inventories

Accounts receivable

Other assets

Liabilities

45.8 

78.0 

14.1 

67.8 

41.2 

75.6 

16.1 

48.7 

40.6 

68.9 

13.0 

56.6 

(70.0) 

(50.1) 

(47.6) 

Net assets employed

$  272.1 

$  273.5 

$  251.0 

Property and equipment decreased $5.6 million or 3.9% to last year 
as  amortization  exceeded 
investments  mainly  due  to 
lower 
COVID-19-related travel restrictions but increased compared to 2018 
mainly due to the reconstruction of the CUL store in St. Thomas, USVI 
that  was  completely  destroyed  by  hurricane  Irma  in  2017.  The 
increase in right-of-use assets compared to last year and 2018 is due 
to lease renewals. 

Inventories increased $2.4 million or 3.2% compared to last year 
and were up $9.1 million or 13.2% from 2018. The increase from 2018 
is largely due to the re-opening of the St. Thomas CUL store. Average 
inventory levels in 2020 were up 7.2% compared to 2019 and were 
up  14.3%  compared  to  2018  mainly  due  to  new  stores.  Inventory 
turnover improved to 6.6 times compared to 6.0 times in 2019 and 
6.1 times in 2018.  

Other assets increased $19.1 million or 39.2% compared to last 
year and were up $11.2 million or 19.8% compared to 2018 primarily 
due to higher cash balances.  

Liabilities  increased  $19.9  million  or  39.7%  compared  to  2019 
and were up $22.4 million or 47.0% compared to 2018 substantially 
due  to  higher  trade  accounts  payable  related  to  the  timing  of 
payments,  higher  annual  incentive  plan  costs  and  an  increase  in 
income tax payable. 

17ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Return  on  Net  Assets  (RONA(1))  The  return  on  net  assets 
employed for International Operations increased to 16.9% compared 
to 15.5% in 2019 due to a 21.8% increase in EBIT partially offset by an 
$29.4 million or 11.4% increase in average net assets mainly due to 
the re-opening of the St. Thomas CUL store on November 1, 2019.

Cash  flow  from  operating  activities  and  unutilized  credit 
available  on  existing  loan  facilities  are  expected  to  be  sufficient  to 
fund operating requirements, pension plan contributions, sustaining 
and  planned  growth-related  capital  expenditures  as  well  as 
anticipated dividends during 2021.

$ 271,652 

$  197,021 

$  177,833 

58,975 

8,091 

(28,670) 

(7,234) 

(20,824) 

(1,284) 

338,718 

161,117 

155,725 

The  following  table  summarizes  the  number  of  stores  and 
selling  square  footage  under  North  West's  various  retail  banners  at 
the end of the fiscal year:   

(1) See Non-GAAP Financial Measures section.

Consolidated Liquidity 
and Capital Resources 

The following table summarizes the major components of cash flow:

($ in thousands)

2020

2019

2018

Cash provided by (used in):
Operating activities before 
    change in non-cash working
    capital and other

Change in non-cash working
    capital

Change in other non-cash items

Operating activities

Investing activities

Financing activities

(66,900) 

(104,272) 

  (227,060) 

(67,236) 

(80,793) 

(62,357) 

713 

Effect of foreign exchange

(1,409) 

130 

Net change in cash

$  43,349 

$  (10,261) 

$  13,288 

Cash  from  Operating  Activities   Cash  flow  from  operating 
activities  increased  $177.6  million  or  110.2%  to  $338.7  million 
compared to 2019 due to a $74.6 million increase in cash earnings to 
$271.7 million and an increase in cash from the change in non-cash 
working  capital  and  other  non-cash  items  of  $103.0  million.  The 
$74.6  million  increase  in  cash  flow  from  operating  activities  before 
working capital and other items in 2020 compared to 2019 is mainly 
due to a $57.3 million or 66.4% increase in net earnings, lower taxes 
paid due to timing of installments related to the limited partnership 
year-end,  partially  offset  by  the  net  impact  of  the  Giant  Tiger 
Transaction gain and store closure provision. 

The change in non-cash working capital is primarily due to the 
change  in  inventories,  accounts  receivable  and  accounts  payable 
and  accrued 
liabilities  compared  to  the  prior  years.  Further 
information  on  working  capital  is  provided  in  the  Canadian  and 
International  net  assets  employed  sections  on  pages  15  and 
17,  respectively.    The  change  in  other  non-cash  items  is  largely 
due  to  changes 
liabilities,  primarily  related 
long-term 
to 
share-based  compensation  and  defined  benefit  pension 
obligation. 

in  other 

is  mainly  due  to 

in  2018.  This  decrease 

Cash  Used  in  Investing  Activities   Net  cash  used  in  investing 
activities was $66.9 million compared to $104.3 million in 2019 and 
$80.8   million 
lower 
investments 
in  store-based  property  and  equipment  due  to 
COVID-19  travel  restrictions.  Net  investing  in  Canadian  Operations 
insurance  proceeds 
was  $55.0  million  net  of  $5.3  million 
compared to $63.2 million net of $11.8 million in insurance proceeds 
in  2019  and  $69.2  million  in  2018.  A  summary  of  the  Canadian 
Operations investing activities is included in net assets employed on 
page  15. 
International  Operations  was  $11.9 
million    compared  to  $41.1  million,  net  of  $5.5  million  in  insurance 
proceeds in 2019 and $11.6 million, net of $18.8 million in insurance 
proceeds in  2018.  A  summary  of  the 
International  Operations 
investing activities is included in net assets employed on page 17. 

Investing 

in 

in 

Northern

NorthMart

Quickstop

Giant Tiger

Alaska Commercial 

Cost-U-Less

Riteway Food Market

Other Formats

Number of Stores

Selling square footage

2020

118 

2019

117 

5 

30 

5 

27 

12 

9 

6 

5 

28 

46 

27 

12 

8 

6 

2020

693,389 

128,185 

41,024 

90,470 

249,212 

344,695 

61,899 

44,097 

2019

689,051 

116,156 

38,509 

754,523 

249,212 

344,695 

58,650 

27,842 

Total at year-end

212 

249 

  1,652,971 

2,278,638 

In  Canadian  Operations,  a  Northern  store  and  a  Quickstop 
convenience  store  were  opened.  The  decrease  in  the  number  of 
Giant Tiger stores is due to the sale of 36 stores and closure of four 
stores  as  part  of  the  Giant  Tiger  Transaction  as  previously  noted. 
Under  Other  Formats,  one  Giant  Tiger  store  and  a  fur  marketing 
branch  were  combined  into  one  location  and  converted  to  a  Valu 
Lots  clearance  center.  Total  selling  square  footage  in  Canada 
decreased  39.0%  to  986,087  compared  to  1,616,780  in  2019  due  to 
the sale of Giant Tiger stores.   

18THE NORTH WEST COMPANY INC. 2020In International Operations, a QuickStop convenience store was 
opened in Alaska and a Riteway Food Market convenience store was 
opened  in  the  British  Virgin  Islands.  Total  selling  square  footage 
increased to 666,884 compared to 661,858 last year due to the store 
openings.   

Cash Used in Financing Activities Cash used in financing activities 
was $227.1 million compared to cash used of $67.2 million in 2019. 
The  change  compared  to  last  year  is  largely  due  to  a  decrease  in 
long-term debt net of the issuance of $94.8 million (US$70.0 million) 
senior  notes,  an  increase  in  shareholder  dividends  and  $6.0  million 
for shares purchased under a normal course issuer bid. These factors 
were  partially  offset  by  a  decrease  in  interest  payments  related  to 
lower average debt levels and interest rates.  Further information on 
dividends, the normal course issuer bid, interest and long-term debt 
is provided in the following sections.  

Shareholder  Dividends  The  Company  paid  dividends  of  $67.3 
million  or  $1.38  per  share  compared  to  $64.4  million  or  $1.32  per 
share in 2019. Further information on dividends is included in Note 
20 to the consolidated financial statements.

The  following  table  shows  the  quarterly  cash  dividends  per 

share paid for the past three years:  

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

Total

2020

$  0.33 

  0.33 

  0.36 

  0.36 

$  1.38 

2019

$  0.33 

$ 

0.33 

0.33 

0.33 

$  1.32 

$ 

2018

0.32 

0.32 

0.32 

0.32 

1.28 

The  payment  of  dividends  on  the  Company's  common  shares  is 
subject  to  the  approval  of  the  Board  of  Directors  and  is  based  on, 
among other factors, the financial performance of the Company, its 
current and anticipated future business needs and the satisfaction of 
solvency  tests  imposed  by  the  Canada  Business  Corporations  Act 
(“CBCA”)  for  the  declaration  of  dividends.  The  dividends  were 
designated as eligible dividends in accordance with the provisions of 
the Canadian Income Tax Act. 

The  following  table  shows  dividends  paid  in  comparison  to 

cash flow from operating activities for the past three years:

2020

2019

2018

Dividends

$  67,276 

$ 

64,351 

$  62,329 

Cash flow from operating 

activities

Dividends as a % of cash flow 
from operating activities

$  338,718 

$  161,117 

$ 155,725 

 19.9 %

 39.9 %

 40.0 %

Dividends  as  a  percentage  of  cash  flow  from  operating  activities 
decreased compared to 2019 and 2018 as the increase in dividends 
was  more  than  offset  by  the  increase  in  cash  flow  from  operating 
activities as previously noted.  

The Company has a well established track record of increasing 
distributions and dividends whether structured as an income trust or 
as a share corporation. Since converting back to a share corporation 
on  January  1,  2011,  the  dividend  has  increased  at  a  compound 
annual  growth  rate  ("CAGR")  of  4.1%  over  the  past  nine  years  as 
shown in the following graph:

(1)  North  West  Company  Fund  converted  to  a  share  corporation  effective  January  1, 
2011.    In  addition  to  the  $0.96  per  share  dividend  paid  in  2011,  the  Company  also 
paid a $0.09 per unit final distribution from the Fund as part of the conversion to a 
share corporation.   

On  April  7,  2021,  the  Board  of  Directors  approved  a  quarterly 
dividend  of  $0.36  per  share  to  shareholders  of  record  on  April  16, 
2021 and to be paid on April 28, 2021. 

Normal Course Issuer Bid   On November 10, 2020, the Company 
received approval from the Toronto Stock Exchange to proceed with 
a Normal Course Issuer Bid ("NCIB").  Under the NCIB, the Company 
may  acquire  up  to  a  maximum  of  4,807,437  of  its  shares,  or 
approximately 10% of its float for cancellation over the following 12 
months.    During  the  year  ended  January  31,  2021,  the  Company 
purchased  180,774  common  shares  having  a  book  value  of  $0.6 
million  for  cash  consideration  of  $6.0  million.    The  excess  of  the 
purchase price over the book value of the shares of $5.4 million was 
charged to retained earnings.  All shares purchased were cancelled.

In  connection  with  the  NCIB,  the  Company  has  established  an 
automatic  securities  purchase  plan  with  its  designated  broker  to 
facilitate  the  purchase  of  Shares  under  the  NCIB  at  times  when  the 
Company  would  ordinarily  not  be  permitted  to  purchase  its  Shares 
due  to  regulatory  restrictions  or  self-imposed  blackout  periods.  
Under  the  Plan,  before  entering  a  self-imposed  blackout  period, 
North West may, but is not required to, ask the designated broker to 
make purchases under the NCIB within specific parameters.

Sources  of  Liquidity  In  June  2020,  the  Company  issued  US$70.0 
million  senior  notes  in  two  tranches;  US$35.0  million  due  June  16, 
2027 with a fixed interest rate of 2.88% and US$35.0 million due June 
16,  2032  with  a  fixed  interest  rate  of  3.09%.  These  senior  notes  are 
secured  by  certain  assets  of  the  Company  and  rank pari  passu  with 
the  Company's  other  senior  debt  comprised  of  the  $300.0  million 
Canadian  Operations  loan  facilities,  the  $100.0  million  senior  notes, 
the  US$52.0  million  loan  facilities  and  the  US$70.0  million  senior 
notes  that  mature  June  16,  2021  (collectively  "Senior  Debt").  The 
proceeds from the issuance of the senior notes were used to reduce 
amounts  drawn  on  the  Company's  revolving  loan  facilities  in 
Canadian  Operations  and  provide  additional  capacity  for  growth 
opportunities  that  may  arise  during  the  COVID-19  pandemic 
environment or to repay the US$70.0 million senior notes when they 
mature on June 16, 2021. 

19ANNUAL REPORT 
 
 
 
 
 
 
At January 31, 2021, the Canadian Operations have  outstanding 
US$70.0 million senior notes (January 31, 2020 - US$70.0 million) that 
mature  June  16,  2021  and  have  a  fixed  interest  rate  of  3.27%  on 
US$55.0 million and a floating interest rate on US$15.0 million based 
on  U.S.  LIBOR  plus  a  spread,  payable  semi-annually.  The  Company 
also has outstanding $100.0 million in senior notes (January 31, 2020 
-  $100.0  million)  that  mature  September  26,  2029  and  have  a  fixed 
interest rate of 3.74%. The senior notes are secured by certain assets 
of  the  Company  and  rank  pari  passu  with  the  Company's  other 
Senior Debt. The Company has designated certain U.S. denominated 
debt  as  a  hedge  against  the  U.S.  dollar 
in  the 
International  Operations.  For  more  information  on  the  senior  notes 
instruments,  see  Note  12  and  Note  15  to  the 
and  financial 
consolidated financial statements.

investment 

The  Canadian  Operations  also  have committed,  revolving  loan 
facilities  of  $300.0  million  that  bear  a  floating  rate  of  interest  based 
on  Bankers  Acceptances  rates  plus  a  stamping  fee  and  mature  on 
September 26, 2022.  These facilities are secured by certain assets of 
the Company and rank pari passu with the Company's other Senior 
Debt.  At January 31, 2021, the Company had drawn $NIL on these 
facilities (January 31, 2020 - $176.7 million).

The  Company  has  committed,  revolving 

loan  facilities  of 
US$52.0  million  that  bear  interest  at  U.S.  LIBOR  plus  a  spread  and 
mature on September 26, 2022. These facilities are secured by certain 
assets of the Company and rank pari passu with the Company's other 
Senior  Debt.  At  January  31,  2021,  the  Company  had  drawn  US$NIL 
on these facilities (January 31, 2020 - US$27.9 million).  

The International Operations have a US$40.0 million loan facility 
that  bears  a  floating  rate  of  interest  based  on  U.S.  LIBOR  plus  a 
spread. In February 2020, the Company extended the maturity date 
on  this  facility  to  February  2025.  This  facility  is  secured  by  certain 
assets  of  the  International  Operations.  At  January  31,  2021,  the 
International  Operations  had  drawn  US$NIL  million  on  this  facility 
(January 31, 2020 - US$0.7 million). 

The  loan  facilities  and  senior  notes  contain  covenants  and 
restrictions including the requirement to meet certain financial ratios 
and financial condition tests. The financial covenants include a fixed 
charge coverage ratio, minimum current ratio, a leverage test and a 
minimum  net  worth  test.  At  January  31,  2021,  the  Company  is  in 
compliance  with  the  financial  covenants  under  these  facilities. 
Current  and  forecasted  debt  levels  are  regularly  monitored  for 
compliance with debt covenants.   

Interest Costs and Coverage

Coverage ratio

EBIT ($ in millions)

2020

12.5 

2019

6.2 

2018

6.9 

$  209.3 

$  130.4 

$  136.0 

Interest ($ in millions)

$ 

16.8 

$ 

20.9 

$ 

19.6 

The  coverage  ratio  of  earnings  from  operations  ("EBIT")  to  interest 
expense has increased to 12.5 times compared to 6.2 times in 2019  
and  6.9  times  in  2018  due  to  a  $4.1  million  decrease  in  interest 
expense  and  a  60.6%  increase  in  consolidated  EBIT  as  previously 
noted.  Additional  information  on  interest  expense  is  provided  in 
Note 19 to the consolidated financial statements. 

Contractual Obligations and Other Commitments
Contractual  obligations  of  the  Company  at  January  31,  2021  are 
listed in the chart below:

($ in thousands)

Total

0-1 Year

2-3 Years

4-5 Years

6 Years+

Long-term debt

$ 281,422  $ 90,456  $  1,410  $ 

256  $ 189,300 

Lease payments

  142,262 

  20,148 

  36,781 

  25,423 

  59,910 

Other liabilities (1)

  20,908 

7,434 

  13,474 

— 

— 

Total

$ 444,592  $ 118,038  $  51,665  $  25,679  $ 249,210 

(1)    At  year-end,  the  Company  had  additional  long-term  liabilities  of  $57.2 
million  which  include  other  liabilities,  defined  benefit  plan  obligations  and 
deferred income tax liabilities. These liabilities have not been included as the 
timing and amount of the future payments are uncertain.  

income  taxes 

Post-Employment  Benefits      The  Company  sponsors  defined 
benefit  and  defined  contribution  pension  plans  covering  the 
majority  of  Canadian  employees.  The  Company  recorded  net 
actuarial gains on defined benefit pension plans of $3.7 million net of 
deferred 
income.  This 
compares to net actuarial losses on defined benefit pension plans of 
$8.5  million  in  2019  and  gains  of  $5.0  million  in  2018.  These  gains 
and  losses  in  other  comprehensive  income  were  immediately 
recognized  in  retained  earnings.  Actuarial  gains  and  losses  occur 
primarily  due  to  changes  in  the  discount  rate  used  to  calculate 
pension liabilities and returns on pension plan assets. 

in  other  comprehensive 

In  2021,  the  Company  will  be 

required  to  contribute 
approximately  $1.6  million  to  the  defined  benefit  pension  plans.  In 
addition  to  the  cash  funding,  a  portion  of  the  pension  plan 
obligation  may  be  settled  by  the  issuance  of  a  letter  of  credit  in 
accordance  with  pension  legislation.  In  2020,  the  Company's  cash 
contributions  to  the  pension  plan  were  $1.6  million  compared  to 
$3.5 million in 2019 and $2.3 million in 2018. The actual amount of 
the  contribution  may  be  different  from  the  estimate  based  on 
actuarial  valuations,  plan 
in 
discount  rates,  regulatory  requirements  and  other  factors.  The 
Company  also  expects  to  contribute  approximately  $5.0  million  to 
the  defined  contribution  pension  plan  and  U.S.  employees  savings 
plan  in  2021  compared  to  $5.4  million  in  2020  and  $5.3  million  in 
2019. Additional information regarding post-employment benefits is 
provided in Note 13 to the consolidated financial statements.

investment  performance,  volatility 

Director and Officer Indemnification Agreements   The Company 
has  agreements  with  its  current  and  former  directors,  trustees,  and 
officers to indemnify them against charges, costs, expenses, amounts 
paid  in  settlement  and  damages  incurred  from  any  lawsuit  or  any 
judicial, administrative or investigative proceeding in which they are 
sued  as  a  result  of  their  service.  Due  to  the  nature  of  these 
agreements,  the  Company  cannot  make  a  reasonable  estimate  of 
the maximum amount it could be required to pay to counterparties. 
The  Company  has  also  purchased  directors',  trustees'  and  officers' 
liability insurance. No amount has been recorded in the consolidated 
financial statements regarding these indemnification agreements.

20THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
Other  Indemnification  Agreements      The  Company  provides 
indemnification  agreements  to  counterparties  for  events  such  as 
intellectual property right infringement, loss or damage to property, 
claims  that  may  arise  while  providing  services,  violation  of  laws  or 
regulations, or as a result of litigation that might be suffered by the 
counterparties. The terms and nature of these agreements are based 
on  the  specific  contract.  The  Company  cannot  make  a  reasonable 
estimate  of  the  maximum  amount  it  could  be  required  to  pay  to 
counterparties.  No  amount  has  been  recorded  in  the  consolidated 
financial statements regarding these agreements.

Additional  information  on  commitments,  contingencies  and 
guarantees  is  provided  in  Note  22  to  the  consolidated  financial 
statements.    

On  a  consolidated  basis,  the  Company  had  $281.4  million  in  debt 
and  $505.2  million  in  equity  at  the  end  of  the  year  and  a  debt-to-
equity ratio of 0.56:1 compared to 0.96:1 last year. From 2018 to 2020, 
equity has increased $94.2 million or 22.9% and debt has decreased 
$85.3  million  or  23.3%.  During  this  same  period,  the  Company  has 
made  capital  expenditures, 
including  acquisitions  and  net  of 
insurance  proceeds,  of  $259.7  million  and  has  paid  dividends  of 
$194.0  million.  This  reflects  the  Company's  balanced  approach  of 
investing  to  sustain  and  grow  the  business  while  providing 
shareholders with an annual cash return. 

The  debt  outstanding  at  the  end  of  the  fiscal  year 

is 

summarized as follows:

Related  Parties      The  Company  has  a  50%  ownership  interest  in  a 
Canadian  Arctic  shipping  company,  Transport  Nanuk 
Inc.  and 
purchases  freight  handling  and  shipping  services  from  Transport 
Nanuk  Inc.  and  its  subsidiaries.  The  purchases  are  based  on  market 
rates  for  these  types  of  services  in  an  arm's  length  transaction. 
Additional 
transactions  with 
Transport  Nanuk  Inc.  is  included  in  Note  23  to  the  consolidated 
financial statements. 

the  Company's 

information  on 

Letters of Credit   In the normal course of business, the Company 
issues  standby  letters  of  credit  in  connection  with  defined  benefit 
pension  plans,  purchase  orders  and  performance  guarantees.  The 
is 
aggregate  potential 
approximately $22.0 million (January 31, 2020 - $21.0 million).

letters  of  credit 

liability 

related 

to 

Capital Structure   The Company's capital management objectives 
are  to  deploy  capital  to  provide  an  appropriate  total  return  to 
shareholders while maintaining a capital structure that provides the 
flexibility  to  take  advantage  of  growth  opportunities,  maintain 
existing  assets,  meet  obligations  and  financial  covenants  and 
enhance  shareholder  value.  The  capital  structure  of  the  Company 
consists of bank advances, long-term debt and shareholders' equity. 
The  Company  manages  capital  to  optimize  efficiency  through  an 
appropriate  balance  of  debt  and  equity.  In  order  to  maintain  or 
adjust  its  capital  structure,  the  Company  may  purchase  shares  for 
cancellation  pursuant  to  normal  course  issuer  bids,  issue  additional 
shares, borrow additional funds, adjust the amount of dividends paid 
or refinance debt at different terms and conditions. 

The  Company's  capital  structure  over  the  past  three  years  is 
summarized in the following graph. 

(CAD$ in thousands at the end of
   the fiscal year)

2020

2019

2018

CAD$ senior notes

$ 100,000 

$  100,000 

$  100,000 

US$ senior notes

US$ senior notes

Canadian loan facilities

U.S. loan facilities

Promissory note payable

89,300 

89,300 

— 

— 

2,822 

92,334 

— 

91,666 

— 

  176,716 

  134,791 

37,893 

4,022 

36,700 

3,600 

Total debt

$ 281,422 

$  410,965 

$  366,757 

Consolidated debt at the end of the year decreased $129.6 million or 
31.5% to $281.4 million compared to $411.0 million in 2019, and was 
down  $85.3  million  or  23.3%  from  $366.8  million  in  2018.  The 
decrease  in  debt  is  primarily  due  to  lower  amounts  drawn  on  the 
revolving  loan  facilities.  The  impact  of  foreign  exchange  on  the 
translation of U.S. denominated debt was also a factor. The Company 
has US$140.8 million in debt at January 31, 2021 (January 31, 2020 - 
US$99.7 million, January 31, 2019 - US$97.9 million) that is exposed 
to changes in foreign exchange rates when translated into Canadian 
dollars. The exchange rate used to translate U.S. denominated debt 
into  Canadian  dollars  at  January  31,  2021  was  1.2776  compared  to 
1.3224  at  January  31,  2020  and  1.3137  at  January  31,  2019.  The 
change  in  the  foreign  exchange  rate  resulted  in  a  $6.3  million 
decrease  in  debt  compared  to  2019  and  a  $5.1  million  decrease 
compared  to  2018.  Average  debt  outstanding  during  the  year 
excluding  the  foreign  exchange  impact  decreased  $63.5  million  or 
16.8% from 2019 and was down $16.9 million or 5.1% compared to 
2018 

Lease liabilities at the end of the fiscal year are summarized as 

follows: 

(CAD$ in thousands at the end of
   the fiscal year)

2020

2019

2018

Current portion of lease liability $  16,393 

$  19,176 

$  21,836 

Non-current lease liabilities

  104,226 

  119,928 

  118,112 

Total lease liabilities

$ 120,619 

$  139,104 

$  139,948 

Lease  liabilities  decreased  $18.5  million  or  13.3%  to  $120.6  million 
compared to $139.1 million in 2019 and were down $19.3 million or 
13.8% compared to $139.9 million in 2018. The decrease compared 
to  2019  and  2018  is  largely  due  to  stores  sold  as  part  of  the  Giant 
Tiger  Transaction  partially  offset  by  new  store  leases  in  both 
Canadian and International Operations. Further information on lease 
in  Note  8  to  the  consolidated  financial 
liabilities 
statements. 

is  provided 

21ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
is  converted 

Variable Voting Shares may only be held, beneficially owned or 
controlled,  directly  or  indirectly,  by  persons  who  are  not  Canadians 
(within the meaning of the CTA). An issued and outstanding Variable 
into  one  Common  Voting  Share 
Voting  Share 
automatically  and  without  any  further  act  of  the  Company  or  the 
holder,  if  such  Variable  Voting  Share  becomes  held,  beneficially 
owned  and  controlled,  directly  or  indirectly,  otherwise  than  by  way 
of  security  only,  by  a  Canadian,  as  defined  in  the  CTA.  Further 
information on the Company's Variable Voting Shares and Common 
Voting  Shares 
in  the  April  7,  2021  Management 
Information Circular which is available on the Company's website at 
www.northwest.ca or on SEDAR at www.sedar.com. 

is  provided 

At  January  31,  2021,  there  were  16,379,039  Variable  Voting 
Shares, 
issued  and 
the 
outstanding.  Further  information  on  the  Company's  share  capital  is 
provided in Note 16 to the consolidated financial statements.  

representing  33.7%  of 

total  shares 

Book value per share attributable to shareholders, on a diluted 
basis, at the end of the year increased to $9.92 per share compared 
to $8.38 per share in 2019. Total shareholders' equity increased $78.3 
million  or  18.3%  compared  to  2019  primarily  due  to  an  increase  in 
retained  earnings  and  contributed  surplus.  Further  information  is 
provided in the consolidated statements of changes in shareholders' 
equity in the consolidated financial statements.  

Shareholders'  Equity  The  Company  has  an  unlimited  number  of 
authorized  shares  and  had 
issued  and  outstanding  shares  at 
January  31,  2021  of  48,613,319  (January  31,  2020 -  48,750,929).  The 
Company has a Share Option Plan that provides for the granting of 
options  to  certain  officers  and  senior  management.  Each  option  is 
exercisable  into  one  common  share  of  the  Company  at  a  price 
specified  in  the  option  agreement.  At January  31,  2021,  there  were 
2,052,638  options  outstanding  representing  4.2%  of  the  issued  and 
outstanding shares. In addition to share options, there were 322,910 
in  Performance  Share  Units  ("PSU")  that  may  be  settled  by  the 
issuance  of  shares  based  on  meeting  certain  performance  criteria 
and  314,829  in  Director  Deferred  Share  Units  ("DDSU")  that  may  be 
settled  by  the  issuance  of  shares.  Further  information  on  share 
options, PSUs and DDSUs is provided in Note 14 to the consolidated 
financial statements. 

Effective June 12, 2019, the Company amended the rights of its 
shares to align them with the Canada Transportation Act ("CTA"), as 
amended by the provisions of the Transportation Modernization Act 
(Canada).  The  purpose  of  these  amendments  is  to  increase  the 
permitted level of foreign ownership allowed in respect of Canadian 
air service from 25% to 49%, subject to certain restrictions.

The  Company's  share  capital  is  comprised  of  Variable  Voting 
Shares and Common Voting Shares. The two classes of shares have 
equivalent rights as shareholders except for voting rights. Holders of 
Variable  Voting  Shares  are  entitled  to  one  vote  per  share  except 
where (i) the number of outstanding Variable Voting Shares exceeds 
49%  of  the  total  number  of  all  issued  and  outstanding  Variable 
Voting Shares and Common Voting Shares, or (ii) the total number of 
votes cast by or on behalf of the holders of Variable Voting Shares at 
any meeting on any matter on which a vote is to be taken exceeds 
49% of the total number of votes cast at such meeting.

formality.  Under 

If either of the above-noted thresholds is surpassed at any time, 
the  vote  attached  to  each  Variable  Voting  Share  will  decrease 
automatically  without 
the 
further  act  or 
circumstances described in paragraph (i) above, the Variable Voting 
Shares  as  a  class  cannot  carry  more  than  49%  of  the  total  voting 
rights attached to the aggregate number of issued and outstanding 
Variable Voting Shares and Common Voting Shares of the Company. 
Under  the  circumstances  described  in  paragraph  (ii)  above,  the 
Variable Voting Shares as a class cannot, for the given Shareholders' 
meeting,  carry  more  than  49%  of  the  total  number  of  votes  cast  at 
the meeting.

22THE NORTH WEST COMPANY INC. 2020QUARTERLY FINANCIAL INFORMATION

Historically, the Company's first quarter sales are the lowest and fourth quarter sales are the highest, reflecting consumer buying patterns. Due 
to the remote location of many of the Company's stores, weather conditions are often more extreme compared to other retailers and can affect 
sales in any quarter. In 2020, the decrease in sales in the third and fourth quarter compared to the first two quarters of the year is primarily due 
to  the  Giant  Tiger  Transaction.  Net  earnings  generally  follow  higher  sales,  but  can  be  dependent  on  changes  in  merchandise  sales  blend, 
promotional activity in key sales periods, variability in share-based compensation costs related to changes in the Company's share price and 
other factors which can affect net earnings. 

The following is a summary of selected quarterly financial information:

($ thousands)

Sales

2020

2019
EBITDA(1)

2020

2019

Earnings from operations (EBIT)

2020

2019

Net earnings

2020

2019

Net earnings attributable to shareholders of the Company

2020

2019

Earnings per share-basic

2020

2019

Earnings per share-diluted

2020

2019

(1) See Non-GAAP Financial Measures section.

Q1

Q2

Q3

Q4 

Total

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

592,569 

494,529 

43,373 

58,248 

19,471 

37,033 

12,254 

26,225 

11,274 

25,124 

0.23 

0.52 

0.23 

0.51 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

648,504  $ 

552,975 

527,282  $ 

519,521 

110,929  $ 

51,615  $ 

75,715 

59,279 

87,830  $ 

29,596  $ 

52,934 

36,990 

62,560  $ 

17,947  $ 

35,914 

24,838 

61,929  $ 

17,155  $ 

34,611 

24,101 

1.27  $ 

0.35  $ 

1.25  $ 

0.35  $ 

0.71 

0.49 

0.71 

0.49 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

565,191 

553,061 

71,410 

50,433 

49,114 

26,734 

32,832 

17,263 

32,060 

16,344 

0.66 

0.34 

0.63 

0.33 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

2,359,239 

2,094,393 

301,427 

219,575 

209,349 

130,353 

143,560 

86,273 

139,874 

82,724 

2.87 

1.70 

2.82 

1.68 

23ANNUAL REPORTFourth Quarter Highlights

CONSOLIDATED RESULTS FOURTH QUARTER

Key  Performance  Indicators  and  Selected  Fourth  Quarter 
Information

($ in thousands,  except per share)

2020

2019

2018

Sales
Same store sales % increase(2)

Food

General Merchandise

Total

Gross profit

Selling, operating and 

$  565,191 

$ 

553,061 

$  532,483 

 12.0 %

 39.8 %

 16.8 %

 1.5 %

 (1.7) %

 0.8 %

 4.6 %

 2.0 %

 4.0 %

$  187,873 

$ 

169,154 

$  165,321 

administrative expenses

(138,759) 

(142,420) 

(142,075) 

EBITDA(1) 

EBIT

Interest expense

Income taxes

Net earnings
Net earnings attributable to 

shareholders of the 
Company

Net earnings per share - basic

Net earnings per share - 

diluted

71,410 

49,114 

(3,448) 

(12,834) 

32,832 

32,060 

0.66 

50,433 

26,734 

(5,632) 

(3,839) 

17,263 

16,344 

0.34 

44,290 

23,246 

(5,328) 

(3,953) 

13,965 

13,068 

0.27 

$ 

0.63 

$ 

0.33 

$ 

0.27 

(1) See Non-GAAP Financial Measures section.
(2) All references to same store sales exclude the foreign exchange impact.

Consolidated Fourth Quarter Sales Sales for the quarter increased 
2.2% to $565.2 million as strong same store sales gains were largely 
offset  by  lower  sales  in  Giant  Tiger  stores  related  to  the  previously 
announced  sale  of  36  stores  which  was  completed  on  July  5,  2020 
and  the  closure  of  five  stores  in  the  third  quarter  (the  "Giant  Tiger 
Transaction").  Further  information  on  the  Giant  Tiger  Transaction  is 
provided in the annual Consolidated Results section on page 11 and 
in  Note  24  to  the  consolidated  financial  statements.  Excluding  the 
foreign  exchange  impact,  consolidated  sales  increased  2.4%  and 
were up 16.8%(2) on a same store basis.  Food sales(2) increased 4.4% 
and were up 12.0% on a same store basis and general merchandise 
sale(2) decreased 4.7% due to the Giant Tiger Transaction but were up 
39.8% on a same store basis. Similar to the first three quarters of the 
year, sales were driven by market share gains and COVID-19-related 
factors 
in-
community  and  at-home  activities,  supported  by  enhanced 
government income support payments to individuals in many of the 
jurisdictions  in  which  the  Company  operates.  Lower  food  prices  in 
northern  Canada  stores  and  strong 
in-stock  conditions  also 
contributed to capturing a higher share of consumer spending.  

including  consumer  spending  changes 

in  favor  of 

Gross Profit Gross profit increased 11.1% driven by sales gains and a 
266 basis point rate increase compared to last year.  The increase in 
gross profit rate was primarily due to favourable changes in product 
sales  blend  and  higher  inventory  turns  contributing  to  lower 
markdowns  and  inventory  shrinkage.  These  factors  were  partially 
offset by a higher blend of CUL sales which carry a lower gross profit 
rate  consistent  with  CUL's  discount  warehouse  format  and  the 
impact  of  lower  margin  wholesale  food  sales  as  part  of  the  Giant 
Tiger Transaction.  

Selling,  Operating  and  Administrative  Expenses  Selling, 
operating  and  administrative  expenses  ("Expenses")  decreased  $3.7 
million compared to last year and were down 120 basis points as a 
percentage  to  sales.  The  decrease  in  Expenses  related  to  the  Giant 
Tiger  Transaction  and  lower  Canadian  administration  costs  was 
largely  offset  by  an  increase  in  annual  incentive  plan  costs,  the 
impact  of  COVID-19-related  expenses  and  higher  share-based  
compensation  costs.  COVID-19-related  expenses  of  $5.8  million 
include  $3.5  million  in  wage  premiums  and  a  special  one-time 
payment  of  5%  of  wages  to  non-bonus  eligible  front-line 
in 
recognition of their contributions to serving our customers and $2.3 
million  in  other  COVID-19-related  expenses  primarily  related  to 
temporary  workers  to  provide  additional  support  during  outbreaks, 
the  purchase  of  protective  equipment  and  enhanced  sanitation 
procedures.  A  $2.7  million  increase  in  share-based  compensation 
costs  primarily  due  to  mark-to-market  adjustments  resulting  from 
changes in the Company's share price was also a factor. These factors 
were  partially  offset  by  insurance-related  gains  of  $5.3  million  this 
year compared to $3.2 million last year.    

interest, 

Earnings from operations and EBITDA(1) Earnings from operations 
or earnings before interest and taxes ("EBIT") increased $22.4 million 
to  $49.1  million  compared  to  $26.7  million  last  year  and  earnings 
before 
income  taxes,  depreciation  and  amortization 
("EBITDA(1)") increased $21.0 million to $71.4 million due to the sales, 
gross profit and Expense factors previously noted. Adjusted EBITDA(1), 
which  excludes  share-based  compensation  costs  and  insurance-
related gains, increased $21.6 million compared to last year and as a 
percentage to sales was 12.2% compared to 8.6%. 

Interest Expense  Interest expense decreased 38.8% to $3.4 million 
compared to $5.6 million last year. The decrease in interest expense 
is mainly due to lower average debt levels related to a reduction in 
amounts  drawn  on  revolving  loan  facilities.  Further  information  on 
debt is provided in Note 12 to the consolidated financial statements. 
Lower costs of borrowing were also a factor.  

Income  Tax  Expense  Income  tax  expense  was  $12.8  million 
compared to $3.8 million last year and the consolidated effective tax 
rate  was  28.1%  compared  to  18.2%.  The  increase  in  income  tax 
expense is due to higher earnings and a higher effective tax rate. The 
increase  in  the  income  tax  rate  was  primarily  due  to  the  blend  of 
earnings 
rate 
impact  of  non-tax  deductible  share-based 
jurisdictions.  The 
compensation costs in Canadian Operations was also a factor.   

International  Operations  across  various  tax 

in 

Net  Earnings  Consolidated  net  earnings increased  $15.6  million  to 
$32.8  million.  Net  earnings  attributable  to  shareholders  were  $32.1 
million  and  diluted  earnings  per  share  were  $0.63  per  share 
compared  to  $0.33  per  share  last  year  due  to  the  factors  noted 
above.  Adjusted  net  earnings(1),  which  excludes  the  impact  of  the 
after-tax  share-based  compensation  costs  and  after-tax  insurance-
related gains, increased $15.3 million compared to last year driven by 
earnings gains in Canadian Operations and International Operations 
resulting from the factors previously noted.  

24THE NORTH WEST COMPANY INC. 2020CANADIAN OPERATIONS FOURTH QUARTER

Canadian  Operations  results  for  the  fourth  quarter  are  summarized 
by the following key performance indicators:

Key Performance Indicators

($ in thousands)

Sales

2020

2019

2018

$  328,429 

$  333,213 

$  324,348 

Same store sales % increase

Food

General Merchandise

Total
EBITDA (1)

EBIT 

 15.7 %

 41.6 %

 21.2 %

 1.6 %

 (2.0) %

 0.7 %

 1.5 %

 1.9 %

 1.6 %

$ 

$ 

53,391 

38,444 

$  34,401 

$  28,839 

$  17,642 

$  13,858 

(1)  See Non-GAAP Financial Measures section.

Sales  Canadian  Operations  sales  decreased  1.4%  to  $328.4  million 
compared to $333.2 million in the fourth quarter last year as strong 
same store sales gains were more than offset by divested stores as a 
result  of  the  Giant  Tiger  Transaction.  Same  store  sales  increased 
21.2% driven by market share gains and COVID-19-related consumer 
spending changes combined with various income support programs 
for 
individuals.  These  factors  were  partially  offset  by  periodic 
COVID-19-related community curfews and store closures. Food sales 
increased 2.4% and were up 15.7% on a same store basis due to the 
factors previously noted. General merchandise sales decreased 13.9% 
from the fourth quarter last year due to the Giant Tiger Transaction 
but were up 41.6% on a same store basis led by strong sales gains in 
motorized, home furnishings and electronics categories.  

Gross Profit Gross profit increased 12.1% driven by sales gains and a 
higher  gross  profit  rate.  The  change  in  gross  profit  rate  is  primarily 
due  to  changes  in  product  sales  blend  and  lower  markdowns  and 
inventory  shrinkage  due  to  improved  sell-through.  A  higher  gross 
profit rate in North Star Air ("NSA") and the impact of lower sales in 
Giant  Tiger  stores  which  have  a 
lower  gross  profit  structure 
consistent  with  a  discount  format  were  also  factors.  These  factors 
were  partially  offset  by  food  price  reductions  in  northern  Canada 
aimed  at  capturing  more  local  spending  dollars  and  the  impact  of 
lower  margin  wholesale  food  sales  as  part  of  the  Giant  Tiger 
Transaction.  

Selling,  Operating  and  Administrative  Expenses  Selling, 
operating and administrative expenses ("Expenses") decreased 8.3% 
and were down 191 basis points as a percentage to sales compared 
to the fourth quarter last year due to the impact of three-months less 
operations as a result of the Giant Tiger Transaction, savings from the 
Winnipeg  support  office  cost  reductions  announced  in  the  first 
quarter  and  the  impact  of  a  $5.3  million  insurance-related  gain  this 
year  compared  to  a  $3.2  million  insurance-related  gain  last  year. 
These  factors  were  partially  offset  by  higher  annual  incentive  plan 
costs,  COVID-19-related  wage  premiums  and  payments  to  non-
bonus  eligible  front-line  and  support  office  employees  and  a  $2.1 
million increase in share-based compensation costs.  

from  operations 

Canadian  Earnings  from  Operations  (EBIT)  Canadian  fourth 
quarter  earnings 
increased  to  $38.4  million 
compared to $17.6 million last year and EBITDA(1) increased 55.2% to 
$53.4 million compared to $34.4 million in the same quarter last year 
due  to  the  sales,  gross  profit  and  Expense  factors  previously  noted. 
Adjusted  EBITDA(1),  which  excludes  the  impact  of  the  share-based 
compensation  costs  and  insurance-related  gains,  increased  $19.0 
million    compared  to  last  year  driven  by  sales  gains  in  northern 
Canada, improved earnings in NSA and the impact of the Giant Tiger 
Transaction. NSA EBITDA(1) increased compared to last year as higher 
cargo  volumes  and  better  aircraft  utilization  more  than  offset  the 
negative  impact  of  lower  passenger-related  earnings,  net  of  $2.3 
million in Canada Emergency Wage Subsidy ("CEWS") payments and 
Ontario Remote Air Carrier Support Program ("RACSP") payments.

INTERNATIONAL OPERATIONS 
FOURTH QUARTER 
(Stated in U.S. dollars)

International  Operations 
summarized by the following key performance indicators:

results 

the 

for 

fourth  quarter  are 

Key Performance Indicators

($ in thousands)

Sales

2020

2019

2018

$  183,929 

$  167,002 

$ 156,159 

Same store sales % increase

Food

General Merchandise

Total
EBITDA(1)

EBIT

 7.5 %

 35.2 %

 10.7 %

 1.3 %

 (0.4) %

 1.1 %

 9.9 %

 2.2 %

 9.0 %

$ 

$ 

14,199 

$  12,212 

$  11,415 

8,492 

$ 

6,939 

$  6,878 

(1)  See Non-GAAP Financial Measures section.

Sales  International  Operations  fourth  quarter  sales increased  10.1% 
to  $183.9  million  compared  to  $167.0  million  in  the  fourth  quarter 
last  year  driven  by  same  store  sales  growth  of  10.7%.  Food  sales 
increased 7.4% and were up 7.5% on a same store basis and general 
merchandise  sales  increased  34.2%  and  were  up  35.2%  on  a  same 
store  basis.  Sales  were  positively  impacted  by  COVID-19-related 
consumer  spending  changes  and  government  income  support 
payments  within  the  United  States,  including  U.S.  Territories  served 
by CUL. Strong in-stock conditions and market share gains were also 
factors.  These  factors  were  partially  offset  by  periodic  government-
mandated  COVID-19-related 
store  closures  across  different 
Caribbean countries and weak economies in the British Virgin Islands, 
Curacao and St. Maarten. 

Gross  Profit  Gross  profit  increased  11.7%  compared  to  the  fourth 
quarter  last  year  driven  by  sales  gains  and  an  increase  in  the  gross 
profit rate. The higher gross profit rate is due to changes in product 
sales  blend  and  lower  markdowns  and  inventory  shrinkage  due  to 
improved sell-through. These factors were partially offset by a higher 
blend  of  Cost-U-Less  sales  which  have  a  lower  gross  profit  rate 
consistent with a discount warehouse format. 

Selling,  Operating  and  Administrative  Expenses  Selling, 
operating  and  administrative  expenses  ("Expenses")  increased  9.8% 
compared to last year primarily due to higher annual incentive plan 
costs, COVID-19-related expenses and an increase in insurance costs. 
These  factors  were  partially  offset  by  $0.9  million  in  support  office 
restructuring and relocation costs last year. 

25ANNUAL REPORT     
  
Earnings  From  Operations  ("EBIT")  and  EBITDA(1)  Earnings  from 
operations were $8.5 million compared to $6.9 million in the fourth 
quarter last year and EBITDA(1) increased to $14.2 million compared 
to  $12.2  million  last  year  due  to  the  sales,  gross  profit  and  Expense 
factors previously noted. 

CONSOLIDATED CASH FLOWS 
FOURTH QUARTER

Cash  from  Operating  Activities  Cash  flow  from  operating 
activities 
increased  $58.3  million  or  120.7%  to  $106.7  million 
compared  to  the  fourth  quarter  of  2019  due  to  a  $20.3  million 
increase  in  cash  earnings  to  $64.0  million  and  the  change  in  non-
cash working capital and other non-cash items. 

The change in non-cash working capital is primarily due to the 
change  in  inventories,  accounts  receivable  and  trade  accounts 
payable  and  accrued  liabilities  compared  to  the  prior  year.  The 
change in other non-cash items is largely due to changes in accrued 
share-based compensation and defined benefit pension obligation.

The following table summarizes the major components of the fourth 
quarter cash flow:

Cash Used in Investing Activities

($ in thousands)

Operating activities

Investing activities

Financing activities

Effect of foreign exchange

Net change in cash

Cash, beginning of period

2020

2019

2018

$ 106,660 

$  48,320 

$  55,029 

(11,904) 

(81,765) 

(1,167) 

  11,824 

  59,712 

(19,218) 

(53,035) 

125 

(23,808) 

51,995 

(13,337) 

(58,934) 

(256) 

(17,498) 

55,946 

Cash, end of year

$  71,536 

$  28,187 

$  38,448 

Cash From Operating Activities

The following table summarizes the major components of the cash 
flow from operating activities in the fourth quarter:

($ in thousands)

2020

2019

2018

Net earnings for the period

$  32,832 

$  17,263 

$  13,965 

Adjustments for:

Amortization

  22,296 

Provision for income taxes

  12,834 

Interest expense

Equity settled share-based 

compensation

Insurance proceeds, 

property and equipment

Taxes paid

3,448 

1,545 

(5,306) 

(4,223) 

23,699 

3,839 

5,632 

21,044 

3,953 

5,328 

1,251 

1,029 

(2,276) 

(5,327) 

— 

(8,996) 

The following table summarizes the major components of the cash 
flow used in investing activities in the fourth quarter: 

($ in thousands)

2020

2019

2018

Purchase of property and 

equipment

Intangible asset additions

Proceeds from disposal of 
property and equipment

Insurance proceeds, property 

and equipment

$  (18,180) 

$  (26,563) 

$  (28,903) 

226 

744 

(4,430) 

(1,279) 

661 

1,286 

5,306 

11,114 

15,559 

Cash used in investing activities $  (11,904) 

$  (19,218) 

$  (13,337) 

Cash  Used  in  Investing  Activities    Net  cash  used  in  the  fourth 
quarter  for  investing  activities  was $11.9  million  compared  to  $19.2 
million  in  2019  and  $13.3  million  in  2018.  Net  investing  activities 
include  insurance  proceeds  of  $5.3  million  in  2020  compared  to 
$11.1 million in 2019 and $15.6 million in 2018. Investing activities in 
the  quarter  include  the  completion  of  a  new  store  in  Pelican 
Narrows, Saskatchewan and investments in property and equipment 
for  stores  and  staff  housing.  The  decrease  in  investing  activities 
compared  to  2019  is  mainly  due  to  the  impact  of  COVID-19  travel 
restrictions.

Loss/(gain) on disposal of 
property and equipment

Operating activities before 

change in non-cash working 
capital and other

Change in non-cash working 

capital

596 

(357) 

(395) 

  64,022 

43,724 

35,928 

Change in other non-cash items

5,520 

  37,118 

5,379 

(783) 

19,359 

(258) 

Cash from operating activities

$ 106,660 

$  48,320 

$  55,029 

26THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash Used in Financing Activities

The following table summarizes the major components of the cash 
flow used in financing activities in the fourth quarter: 

($ in thousands)

2020

2019

2018

Net decrease in long-term debt $  (49,781) 

$  (22,135) 

$  (28,262) 

Payment of lease liabilities, 

principal

Payment of lease liabilities, 

interest

Dividends

Dividends to non-controlling 

interests

Interest paid

Common shares purchased and 

cancelled

(4,496) 

(6,178) 

(5,920) 

(1,088) 

(17,528) 

(2,214) 

(644) 

(1,396) 

(16,089) 

(3,427) 

(3,810) 

(1,438) 

(15,587) 

(3,761) 

(3,966) 

(6,014) 

— 

— 

Cash used in financing activities $  (81,765) 

$  (53,035) 

$  (58,934) 

Cash Used in Financing Activities Cash used in the fourth quarter 
for  financing activities increased to $81.8 million compared to cash 
used of $53.0 million in 2019 and $58.9 million in 2018. The change 
compared  to  the  fourth  quarter  last  year  is  primarily  due  to  a 
decrease in long-term debt of $49.8 million compared to a decrease 
of $22.1 million last year. In addition, there was $6.0 million in shares 
purchased under the normal course issuer bid initiated in the quarter 
which contributed to the increase in cash used in financing activities. 
These  factors  were  partially  offset  by  a  $3.2  million  decrease  in 
interest payments compared to the prior year.  

CEO TRANSITION 

On  April  7,  2021,  the  Board  of  Directors  announced  that  Edward 
Kennedy,  President  &  CEO  will  be  retiring  effective  August  1,  2021 
after  30  years  at  North  West  of  which  25  years  were  as  President  & 
CEO.  Following  a 
robust  succession  planning  process,  Dan 
McConnell  will  be  appointed  President  &  CEO  effective  August  1, 
2021.  Mr.  McConnell  has  been  with  North  West  for  19  years  with  a 
range of senior executive responsibilities, most recently as President, 
International Retail. 

DISCLOSURE CONTROLS

Management  is  responsible  for  establishing  and  maintaining  a 
system of disclosure controls and procedures to provide reasonable 
assurance  that  material  information  relating  to  the  Company  is 
reported  to  senior  management,  including  the  Chief  Executive 
Officer (“CEO”) and Chief Financial Officer (“CFO”) on a timely basis so 
that decisions can be made regarding public disclosure. Based on an 
evaluation of the Company's disclosure controls and procedures, as 
required by National Instrument 52-109 (Certification of Disclosure in 
Issuers'  Annual  and  Interim  Filings),  the  Company's  CEO  and  CFO 
have concluded that these controls and procedures were designed 
and operated effectively as of January 31, 2021.

INTERNAL CONTROLS OVER 
FINANCIAL REPORTING

financial  statements 

for  external  purposes 

Management  is  also  responsible  for  establishing  and  maintaining 
internal  controls  over  financial  reporting  to  provide  reasonable 
assurance  regarding  the  reliability  of  financial  reporting  and  the 
preparation  of 
in 
accordance  with  International  Financial  Reporting  Standards.  All 
internal  control  systems,  no  matter  how  well  designed,  have 
inherent limitations. Therefore, even those systems determined to be 
effective  can  only  provide  reasonable  assurance  with  respect  to 
financial  reporting  and  may  not  prevent  or  detect  misstatements. 
Projections  of  any  evaluations  of  effectiveness  to  future  periods  are 
subject to the risk that controls may become ineffective because of 
changes in conditions or the degree of compliance with policies and 
procedures  may  deteriorate.  Furthermore,  management  is  required 
to use judgment in evaluating controls and procedures. Based on an 
evaluation  of  the  Company's 
financial 
reporting  using  the 
Integrated  Framework 
Internal  Control  - 
published  by  The  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (“COSO  Framework”),  2013,  the  Company's 
CEO  and  CFO  have  concluded  that  the  internal  controls  over 
financial  reporting  were  designed  and  operated  effectively  as  at 
January  31,  2021.  There  have  been  no  changes  in  the  internal 
controls over financial reporting for the year ended January 31, 2021 
that  have  materially  affected  or  are  reasonably  likely  to  materially 
affect the internal controls over financial reporting.

internal  controls  over 

OUTLOOK

The  Company's  near-term  consumer  outlook 
remains  highly 
influenced by the COVID-19 pandemic. While the Company foresees 
revenue to remain above average through the duration of COVID-19 
based  on  its  role  as  an  essential  service  and  an  ongoing  shift  in 
consumer spending in favour of the Company's product and service 
offering,  there  is  downside  risk  to  this  outlook  related  to  increased 
outbreaks of COVID-19, the timing of broad vaccine distribution and 
economic challenges within tourism-dependent countries which do 
not have strong government income support programs such as the 
British Virgin Islands and St. Maarten. The Company is monitoring the 
COVID-19 situation on a daily basis and adjusting people practices as 
appropriate,  as  well  as  product  sourcing  and  distribution 
requirements. As a relied-upon provider of everyday needs to many 
remote  communities,  the  Company  is  committed  to  ensuring 
continuity of service throughout this challenging period.  

The  impact  of  the  Giant  Tiger  Transaction  and  transition  to 
reduced COVID-19 risk conditions is expected to result in lower sales 
compared  to  last  year.  On  an  annualized  basis,  the  Giant  Tiger 
Transaction is expected to result in lower sales, net of wholesale food 
sales  to  the  sold  Giant  Tiger  stores,  of  approximately  $200.0  million 
but  have  a  positive 
impact  on  earnings  from  operations  of 
approximately $10.0 million. The timing and size of the sales impact 
of  lower  COVID-19  transmission  and  health  risk  conditions  is much 
more difficult to estimate. Based on the current vaccine and variant 
situation, combined with the Company’s initiatives to retain market 
share  gains  from  2020,  it  is  expected  that  earnings  in  2021  will  be 
meaningfully  above  pre-pandemic  (2019)  levels  but  likely  below 
2020.  

27ANNUAL REPORTfocus,  augmented  by  opportunistic 

Beyond  the  duration  of  COVID-19’s  material  impact,  positive 
and negative, on the Company’s business, the medium and longer-
term  outlook  for  the  Company  is  favourable  based  on  our  lower 
pricing and cost positions, our emphasis on decentralized execution 
capability,  the  resiliency  of  our  everyday  essential  product  and 
service 
investments,  and 
customer 
reinforced  during  COVID-19.  Northern 
Canada's  outlook  in  particular,  is  buoyed  by  different  forms  of 
ongoing government income support payments for individuals and 
investment  in  Indigenous  communities  and  the  northern  economy 
in general. Even with the economic uncertainty in the Caribbean, the 
Company believes there will be opportunities to grow market share 
organically and through acquisitions.  

relationships 

In  2020,  the  Company  recorded  after-tax  insurance  related 
gains  of  $4.5  million  compared  to  $13.9  million  in  2019.  The 
settlement of 2018 fire insurance claims and the receipt of payments 
are expected to result in further insurance-related earnings gains in 
2021  however,  the  amount  and  timing  of  these  gains  is  uncertain.  
Global insurance market conditions are becoming more challenging 
as  insurance  companies  are  limiting  their  capacity  for  underwriting 
risks in certain geographic areas such as the Caribbean and northern 
Canada or in sectors such as the aviation industry.  These factors are 
expected  to  continue  to  result  in  higher  insurance  costs;  and, 
changes 
in  greater 
earnings  volatility  in  the  event  of  future  losses.    To  help  mitigate 
future  losses,  the  Company  has  completed  resiliency  upgrades  to 
facilities and enhanced preventative measures in all higher risk areas 
of  its  business  as  well  as  containing  increasing  insurance  costs 
through higher self-insured retention levels. 

in  self-insured  retention 

levels  may  result 

In  2020,  the  Company  recorded  a  $24.7  million  deferred  tax 
liability  on  earnings  in  Canadian  Operations  based  on  the  year-end 
of  the  limited  partnership.  The  payment  of  taxes  on  these  earnings 
will  occur  over  the  next  14  months.  In  addition,  the  Company 
expects  that  its  Canadian  monthly  income  tax  installments  will 
increase in 2021 based on its taxable income in 2020. These income 
tax payments will reduce cash flow from operating activities in 2021.

In 2021, the Company expects that capital expenditures will be 
in  the  $75  million  range  (2020  -  $66.9  million),  net  of  expected 
recoveries on the settlement of fire insurance claims, with upside for 
further  growth  investments.  On  the  downside,  the    timing  and 
amount  of  store-based  capital  expenditures  will  continue  to  be 
impacted  by  COVID-19-related  travel  restrictions  in  at  least  the  first 
half of 2021, in addition to other delays that can occur with remote 
location capital projects. 

RISK MANAGEMENT

The  mandate  of  the  Board  of  Directors  includes  ensuring  that 
processes  are  in  place  to  identify  and  manage  the  principle  risks  of 
the  business,  including  environmental  and  climate-related  risks,  for 
which  the  Board  has  delegated  primary  responsibility  to  the  Audit 
Committee.  The  North  West  Company  maintains  an  Enterprise  Risk 
Management 
identifying, 
("ERM")  program  which  assists 
evaluating and managing risks that may reasonably have an impact 
on  the  Company.  Management  is  accountable  for  completing  an 
annual  ERM  assessment  to  evaluate  risks  and  the  potential  impact 
that the risks may have on the Company's financial performance and 
ability to execute its strategies and achieve its objectives. The results 
of this annual assessment and quarterly updates are presented to the 
Audit  Committee  and  reported  to  the  Board  of  Directors.  The 
principle risks, including environmental and climate-related risks, and 
the 
the 
Company's strategic planning process. 

related  mitigation  strategies  are 

incorporated 

into 

in 

The North West Company is exposed to a number of risks in its 
business.  The  descriptions  of  the  risks  below  are  not  the  only  ones 
facing the Company. Additional risks and uncertainties not presently 
known  to  the  Company,  or  that  the  Company  deems  immaterial, 
may also impair the operations of the Company. If any of such risks 
actually occur, the business, financial condition, liquidity and results 
of operations of the Company could be materially adversely affected. 
Readers  of  this  MD&A  are  also  encouraged  to  refer  to  the  Key 
Performance Drivers and Capabilities Required to Deliver Results and 
Outlook  sections  of  this  MD&A,  as  well  as  North  West's  Annual 
Information  Form,  which  provides  further  information  on  the  risk 
factors facing the Company. While the Company employs strategies 
to  minimize  these  risks,  these  strategies  do  not  guarantee  that 
events or circumstances will not occur that could negatively impact 
the Company's financial condition and performance. 

Careful  consideration  should  be  given  to  the  risk  factors  which 
include, but are not limited to, the following:

Pandemic    A  pandemic  outbreak  of  a  contagious  disease  could 
result in a widespread health crisis that could have an adverse effect 
on  the  Company's  operations  and  financial  condition.  A  pandemic 
could impact the health and wellness of the Company's employees 
and customers which could negatively impact the Company's ability 
to operate its business. A pandemic may also result in the temporary 
closure  of  the  Company's  stores,  distribution  facilities,  airline  or 
support  offices  and  could  result  in  interruptions  to  the  Company's 
supply  chain,  including  reduced  availability  of  product  or  the 
temporary  closure  of  suppliers  and  transportation  companies  that 
are critical to the operation of the business. Furthermore, a pandemic 
could  result  in  an  economic  downturn,  restrictions  on  travel  and 
trade,  disruptions  to  financial  markets  and  negatively  impact  the 
availability and cost of capital, which in turn could have an adverse 
impact on the Company's financial results and condition.  

On March 11, 2020, the World Health Organization declared the 
rapidly  spreading  novel  coronavirus  ("COVID-19")  a  pandemic.  This 
contagious  disease  outbreak  has  resulted  in  material  disruption  to 
businesses  globally  and  significant  economic  uncertainty. 
In 
response,  governments  worldwide  have  enacted  emergency 
measures  to  both  combat  the  spread  of  the  virus  and  stabilize 
economic conditions. Most of the Company's products and services 
are  considered  to  be  essential  by  the  applicable  government 
authorities.  As  such,  the  Company's  focus  is  on  business  continuity 
and safety plans to help mitigate the health impact of COVID-19 on 
employees  and  customers.  This  includes  the  implementation  of 
physical  spacing,  including  the  installation  of  plexiglass  barriers  at 
checkouts, and enhanced sanitation protocols in stores, distribution 

28THE NORTH WEST COMPANY INC. 2020  
centers and support offices. The Company is also continuing to work 
closely with governments, suppliers and communities to help ensure 
the uninterrupted flow of merchandise and continuous operation of 
our  stores.  COVID-19  is  a  rapidly  changing  situation  and  the 
Company  continues  to  adjust  and  adapt  its  operations  as  required 
and  has 
increased  communications  with  our  customers  and 
community  leaders  to  help  understand  their  expectations  and 
protocols. 

The  food  and  everyday  products  the  Company  provides  are 
essential,  non-discretionary  services  in  the  communities  we  serve. 
The  Company  has  business  continuity  plans  and  safety  protocols, 
including  a  cross-functional 
steering  committee  who  are 
accountable for monitoring the impact of COVID-19 and mitigating 
the risk posed to employees, customers and the business however, 
there  can  be  no  assurance  that  these  plans  and  protocols  will  be 
sufficient to minimize the impact. 

The future impact of COVID-19 is uncertain and the Company is 
not able to reliably forecast the severity and duration of the impact 
on the economy, the financial markets, the availability of capital and 
on  the  Company's  employees,  customers,  and  suppliers,  including 
the  possible  temporary  closure  of  stores  or  interruptions  to  the 
Company's supply chain. Although the Company foresees continued 
demand for the products and services it provides based on its role as 
an essential service, the full impact of COVID-19 is not determinable 
at  this  time  and  there  can  be  no  assurance  that  COVID-19  will  not 
have an adverse impact on the Company's operations and financial 
condition. Further information on the potential impact of COVID-19 
is provided in the Outlook section.

Employee Development and Retention   Attracting, retaining and 
developing  high  caliber  employees 
is  essential  to  effectively 
managing  our  business,  executing  our  strategies  and  meeting  our 
objectives. Due to the vast geography, small size and remoteness of 
the  Company's  individual  markets,  there  is  an  ongoing  need  for 
capable  staffing,  particularly  at  the  store  management  level.  The 
degree  to  which  the  Company  is  not  successful  in  retaining  and 
developing  employees  and  establishing  appropriate  succession 
plans  could  lead  to  a  lack  of  knowledge,  skills  and  experience 
required to effectively run our operations and execute our strategies 
and  could  negatively  affect  financial  performance.  The  Company's 
overall  priority  on  building  and  sustaining  store  people  capability 
In  addition  to 
reflects  the 
compensation  programs  and  investments  in  staff  housing  that  are 
designed to attract and retain qualified personnel, the Company also 
continues to implement and refine initiatives such as comprehensive 
store-based manager-in-training programs as part of the Pure Retail 
initiative as described in the strategy section under Initiative #2. 

importance  of  mitigating  this  risk. 

In  addition  to  employee  development  and  retention  risks 
related  to  the  Company's  retail  operations,  these  risks  also  impact 
the  Company's  airline  operations.  Transport  Canada  issued  new 
Canadian Airline Regulations ("CAR") with respect to pilot fatigue and 
flight  duty  times  on  December  12,  2018.  The  implementation  of 
these new regulations are being phased in from December 2020 to 
December 2022 based on the type of aircraft.  

These  regulations  may  result  in  an  increase  in  the  number  of 
pilots  required  by  NSA  which  may  result  in  higher  recruitment  and 
compensation costs and have a negative impact on the Company's 
financial performance. NSA is continuing to assess the impact of the 
new  regulations  on  the  business.  Changes  to  flight  schedules, 
operating  schedules,  fatigue  management  systems  and  employee 
recruiting,  compensation  and  training  programs  are  expected  to 
help  mitigate  the  impacts  of  the  new  regulations  and  employee 
development and retention risk. 

Business Model   The Company sells a broad range of products and 
services  across  geographically  and  culturally  diverse  markets. 

Operational  scale  can  be  difficult  to  achieve  and  the  complexity  of 
the  Company's  business  model 
is  higher  compared  to  more 
narrowly-focused  or 
larger  retailers.  Management  continuously 
assesses  the  strength  of  its  customer  value  offer  to  ensure  that 
specific markets, products and services are financially attractive. The 
Company's Pure Retail initiative is focused on simplifying work across 
the Company, with a focus on stores. To the extent the Company is 
not  successful  in  developing  and  executing  its  strategies,  it  could 
have an adverse effect on the financial condition and performance of 
the Company. 

Competition   The Company has a leading market position in a large 
percentage  of  the  markets  it  serves.  Sustaining  and  growing  this 
position  depends  on  our  ability  to  continually  improve  customer 
satisfaction  while  identifying  and  pursuing  new  sales  opportunities. 
We  actively  monitor  competitive  activity  and  we  are  proactive  in 
enhancing  our  value  offer  elements,  ranging  from  in-stock  position 
to  service  and  pricing.  To  the  extent  that  the  Company  is  not 
effective  in  responding  to  consumer  trends  or  enhancing  its  value 
offer,  it  could  have  a  negative  impact  on  financial  performance. 
Furthermore,  the  entry  of  new  competitors,  an 
in 
competition,  both  local  and  outside  the  community,  a  significant 
expansion of E-Commerce, or the introduction of new products and 
services  in  the  Company's  markets  could  also  negatively  affect  the 
Company's financial performance. 

increase 

Community  Relations      A  portion  of  the  Company's  sales  are 
derived from communities and regions that restrict commercial land 
ownership  and  usage  by  non-indigenous  or  non-local  owned 
businesses  or  which  have  enacted  policies  and  regulations  to 
support  locally-owned  businesses.  We  successfully  operate  within 
initiatives  that  promote  positive 
these  environments  through 
community  and  customer  relations.  These 
lease 
arrangements  with  community-based  development  organizations 
and  initiatives  to  recruit  local  residents  into  management  positions 
and to incorporate community stakeholder advice into our business 
at all levels. Further information on community relations is provided 
under Corporate Social Responsibility and Sustainable Development 
on  page  34.  To  the  extent  the  Company 
is  not  successful 
in  maintaining  these  relations  or 
lease 
agreements  with  community-based  organizations,  or  is  subject  to 
punitive fees or operating  restrictions,  it  could  have  an  adverse 
effect  on  the Company's reputation and financial performance.   

is  unable  to  renew 

include  store 

is 

The  Company 

the  process  of  completing 

Information  Technology      The  Company  relies  on  information 
technology (“IT”) to support the current and future requirements of 
the business. A significant or prolonged disruption in the Company's 
current IT systems could negatively impact day-to-day operations of 
the  business  which  could  adversely  affect  the  Company's  financial 
performance and reputation. 
in 

the 
implementation of new point-of-sale and merchandise management 
systems  which  are  described  further  in  the  strategy  section  under 
Initiative  #5,  Project  Enterprise.  In  2021,  the  Company  will  be 
in 
the  merchandise  management 
implementing 
International  Operations  as  part  of  Project  Enterprise.  The  failure  to 
successfully  upgrade  legacy  systems,  or  to  migrate  from  legacy 
systems  to  new  IT  systems,  could  have  an  adverse  effect  on  the 
Company's  operations,  reputation  and  financial  performance.  There 
is also a risk that the anticipated benefits, cost savings or operating 
efficiencies  related  to  upgrading  or  implementing  new  IT  systems 
may  not  be  realized  which  could  adversely  affect  the  Company's 
operations,  financial  performance  or  reputation.  To  help  mitigate 
these risks, the Company uses a combination of specialized internal 
and  external  IT  resources  as  well  as  a  strong  governance  structure 

system 

29ANNUAL REPORTand disciplined project management. 

The  Company  also  depends  on  accurate  and 

reliable 
information  from  its  IT  systems  for  decision-making  and  operating 
the  business.  As  the  volume  of  data  and  the  complexity  and 
integration of IT systems increases, there is a greater risk of errors in 
data or misinterpretation of the data which could negatively impact 
decision  making  and  in  turn,  have  an  adverse  effect  on  the 
Company's financial performance. 

  The  Company  relies  on  the 

Cyber-security 
integrity  and 
continuous  availability  of  its  IT  systems.  In  the  ordinary  course  of 
business,  the  Company  collects,  processes,  transmits  and  retains 
confidential  and  personal  information  (collectively  "Confidential 
Information") regarding the Company and its customers, employees 
and suppliers. The Company's IT systems are exposed to the risks of 
“cyber-attack”, including viruses that can disrupt, paralyze or prevent 
access to IT systems or result in unauthorized access to Confidential 
Information. 

The Company has implemented security software and measures, 
including  monitoring,  testing  and  employee  training,  to  prevent 
unauthorized  access  to  its  IT  systems  and  Confidential  Information, 
and  to  reduce  the  likelihood  of  disruptions.  Cyber-attacks  are 
frequent  and 
constantly  evolving  and  are  becoming  more 
sophisticated  in  nature  and  there  is  a  risk  that  the  Company's 
security measures may be breached or unauthorized access may not 
be  detected  on  a  timely  basis.  Furthermore,  employee  error,  faulty 
password  management  or  malfeasance  may  result  in  unauthorized 
access  to  IT  systems  and  Confidential  Information.  Any  prolonged 
failure relating to IT system availability, breaches of IT system security, 
a  significant  loss  of  data,  an  impairment  of  data  integrity  or 
unauthorized  access  to  Confidential  Information,  could  adversely 
affect  the  financial  performance,  operations  and  reputation  of  the 
Company  and  may  result  in  regulatory  enforcement  actions  or 
litigation. 

Logistics and Supply Chain   The Company relies on a complex and 
elongated  outbound  supply  chain  due  to  the  remoteness  of  the 
Company's  stores.    The  delivery  of  merchandise  to  a  substantial 
portion  of  the  Company's  stores  involves  multiple  carriers  and 
multiple  modes  of  transportation  including  trucks,  trains,  aircraft, 
ships and barges through various ports and transportation hubs. The 
Company's  reputation  and  financial  performance  can  be  negatively 
impacted  by  supply  chain  events  or  disruptions  outside  of  the 
Company's  control,  including  changes  in  foreign  and  domestic 
regulations which increase the cost of transportation; the quality of 
transportation infrastructure such as roads, ports and airports; labour 
disruptions at transportation companies; the impact of a pandemic, 
including  COVID-19,  that  reduces  or  restricts  transportation  to  the 
communities  the  Company  serves;  or  the  consolidation,  financial 
difficulties  or  bankruptcy  of  transportation  companies.  To  help 
mitigate these risks, the Company owns an airline, North Star Air Ltd., 
and  has  an  investment  in  Transport  Nanuk  Inc.,  an  arctic  shipping 
company,  which  provides  the  Company  with  greater  control  over 
key components of our logistics network and service to our stores in 
northern Canada.

Climate  Change,  Natural  Disasters  and  Fire      The  Company's 
operations are exposed to extreme weather conditions ranging from 
blizzards to hurricanes, typhoons and cyclones which can cause loss 
of  life,  damage  to  or  destruction  of  key  stores  and  facilities,  or 
temporary  business  disruptions.  The  stores  located  in  the  South 
Pacific,  Caribbean  and  coastal  areas  of  Alaska  are  also  at  risk  of 
earthquakes  and  tsunamis  which  can  result  in  loss  of  life  and 
destruction  of  assets.  The  destruction  of  assets  and  the  impact  on 
the  local  economy  resulting  from  these  types  of  extreme  weather 
conditions,  particularly  where  more  than  one  location  is  impacted, 
could have a material adverse effect on the operations and financial 
condition  and  performance  of  the  Company.  Severe  weather 
conditions can also have a negative impact on NSA's operations by 
disrupting the transportation of merchandise and passengers.  

The impact of warmer ocean water temperatures has increased 
the  risk  of  frequency,  severity  and  duration  of  hurricanes  and 
typhoons  especially  in  the  northeastern  Caribbean.  Collectively  the 
stores  in  this  region  have  sales  of  $349  million  and  assets  of  $153 
million  for  the  year-ended  January  31,  2021.  In  2017,  islands  in  this 
region  were  devastated  by  two  category  five  hurricanes  which 
resulted in the destruction of the Company's CUL store in St. Thomas 
and  three  RTW  stores  and  significantly  damaged  a  CUL  store  in  St. 
Maarten.  Rebuilding  has  significantly  increased  resiliency  to  future 
hurricanes, however, certain markets remain exposed to this risk. 
The  Company  completed  a  specific  climate-related 
risk 
management assessment of its stores in the northeastern Caribbean 
and  upgraded  its  most  hurricane-vulnerable  stores  to  improve  the 
building  construction  to  a  category  five  hurricane  resiliency  level. 
These improvements help mitigate the impact of hurricanes on the 
Company's  stores  however,  there  can  be  no  certainty  that  the 
damage  from  hurricanes  will  not  include  significant  damage  to  or 
loss  of  stores  and  warehouses.  In  addition,  hurricanes  can  result  in 
significant  damage  to  or  destruction  of  important  infrastructure, 
including  residences,  which  in  turn  may  result  in  people  relocating 
from  an  island.  Any  prolonged  reduction  in  population  in  the 
communities the Company operates in could have a material impact 
on the financial performance of the Company.  

Longer-term  global  warming  conditions  would  also  have  a 
more  pronounced  effect,  both  positive  and  negative,  on  the 
Company's  most  northern  latitude  stores.  On  the  downside,  global 
warming will result in rising sea levels, which will cause flooding, and 
melting permafrost which could damage or destroy the Company's 
stores,  warehouses  and  housing.  The  Company  operates  in  71 
communities in northern Canada and 16 communities in Alaska that 
are potentially exposed to changes in permafrost. Collectively these 
stores  have  sales  of  $779  million  and  assets  of  $302  million  for  the 
year  ended  January  31,  2021.  Rising  sea 
levels  and  melting 
permafrost  would  also  have  the  same  negative  impact  on  our 
customers  which,  combined  with  the    potential  damage  to  our 
facilities,  could  have  a  material  adverse  effect  on  the  Company's 
operations,  financial  condition  and  performance.  The  Company  has 
in-depth  knowledge  of  and  expertise  in  construction  in  northern 
markets  and  continues  to 
incorporate  new  engineering  and 
construction techniques in designing buildings and facilities to help 
impact  of  changing  permafrost  conditions  and 
mitigate  the 
minimize damage to the permafrost.  

30THE NORTH WEST COMPANY INC. 2020 
The Company relies upon the availability of winter roads to 40 
communities  in  northern  Canada.  Global  warming  conditions  may 
shorten  or  eliminate  the  availability  of  winter  roads  which  would 
result in higher transportation costs to these remote locations. To the 
extent  that  higher  transportation  costs  cannot  be  offset  by  other 
cost reductions or passed on through higher prices, this may result in 
lower  operating  margins  which  may  have  an  adverse  effect  on  the 
Company's financial performance. This risk related to the availability 
of  winter  roads  is  partially  mitigated  by  the  utilization  of  the 
Company's  wholly-owned  airline  to  transport  merchandise  to  its 
stores. 

On the upside, global warming could result in higher economic 
growth in the Company's northern markets and would reduce some 
operating  costs  such  as  enabling  the  Company  to  use  lower-cost 
sealift year-round to transport merchandise to the Company's stores 
compared to higher cost air transportation. 

The  Company's  stores  in  northern  Canada  and  Alaska  are 
exposed to the risk of wild fires and other fire related losses. In many 
of  the  Company's  remote  northern  markets,  there  is  limited  fire 
fighting  equipment  and  capability.  In  the  event  of  a  fire,  there  is  a 
high  risk  of  a  complete  loss  of  the  building,  equipment  and 
inventory. In 2018, the Company had three fires in northern Canada 
which  destroyed  one  store  and  significantly  damaged  two  other 
stores.  Two  of  the  fires  were  caused  by  electrical  malfunction  and 
one was arson-related. The Company was able to re-open the stores 
with  reduced  selling  square  footage  and  a  limited  merchandise 
assortment while reconstruction and repairs were being completed. 
The  Company  completed  an 
fire 
mitigation  policies  and  procedures  to  identify  opportunities  to 
improve  fire  prevention  in  its  northern  Canada  stores  and  has 
upgraded facilities to reduce the risk of fire-related losses.  

independent  review  of 

its 

In addition to the risk mitigation activities previously noted, the 
Company  also  maintains  insurance  to  help  mitigate  the  impact  of 
losses  however,  there  can  be  no  assurance  that  one  or  more  large 
claims  or  that  any  given  loss  will  be  mitigated  in  all  circumstances. 
Further information on insurance risk is provided below. 

Economic  Environment      External  factors  which  affect  customer 
demand  and  personal  disposable  income,  and  over  which  the 
Company  exercises  no  influence,  include  government  fiscal  health, 
general  economic  growth,  changes  in  commodity  prices,  inflation, 
unemployment  rates,  personal  debt 
levels  of  personal 
levels, 
interest  rates  and  foreign  exchange  rates. 
disposable 
Changes 
rates  are 
unpredictable  and  may  impact  the  cost  of  merchandise  and  the 
prices charged to consumers which in turn could negatively impact 
sales and net earnings. 

foreign  exchange 

rates  and 

inflation 

income, 

in 

Our  largest  customer  segments  derive  most  of  their  income 
directly  or  indirectly  from  government  infrastructure  spending  or 
direct  payment  to  individuals  in  the  form  of  social  assistance,  child 
care  benefits  and  old  age  security.  While  these  tend  to  be  stable 
sources  of  income,  independent  of  economic  cycles,  a  decrease  in 
government income transfer payments to individuals, a recession, or 
a  significant  and  prolonged  decline  in  consumer  spending  could 
have  an  adverse  effect  on  the  Company's  operations  and  financial 
performance. 

Furthermore,  customers  in  many  of  the  Company's  markets 
benefit  from  product  cost  subsidies  through  programs,  such  as 
Nutrition  North  Canada  ("NNC"),  the  U.S.  Supplemental  Nutrition 
Assistance Program ("SNAP") and the by-pass mail system in Alaska, 
which  contribute  to  lower  living  costs  for  eligible  customers.  A 
change in government policy could result in a reduction in financial 
support  for  these  programs  which  would  have  a  significant  impact 
on the price of merchandise and consumer demand and could have 
an  adverse  effect  on  the  Company's  operations  and  financial 

condition.

infrastructure.  This 

A major source of employment income in the remote markets 
where  the  Company  operates  is  generated  from  local  government 
includes  housing, 
and  spending  on  public 
schools,  health  care  facilities,  military  facilities,  roads  and  sewers. 
Local employment levels will fluctuate from year-to-year depending 
on  the  degree  of  infrastructure  activity  and  a  community's  overall 
fiscal  health.  A  similar  fluctuating  source  of  income  is  employment 
related to tourism and natural resource development. A significant or 
prolonged 
transfers,  spending  on 
infrastructure  projects,  natural  resource  development  and  tourism 
spending would have a negative impact on consumer income which 
in turn could result in a decrease in sales and gross profit, particularly 
for more discretionary general merchandise items. 

in  government 

reduction 

Management  regularly  monitors  economic  conditions  and 
considers  factors  which  can  affect  customer  demand  in  making 
operating decisions and the development of strategic initiatives and 
long-range plans.      

Fuel and Utility Costs   Compared to other retailers, the Company is 
more exposed to fluctuations in the price of energy, particularly oil. 
Due  to  the  vast  geography  and  remoteness  of  the  store  network, 
expenses  related  to  aviation  fuel,  diesel-generated  electricity  and 
heating  fuel  costs  are  a  more  significant  component  of  the 
Company's  and 
its  customers'  expenses.  To  the  extent  that 
escalating  fuel  and  utility  costs  cannot  be  offset  by  alternative 
energy  sources,  energy  conservation  practices  or  offsetting 
productivity  gains,  this  may  result  in  higher  retail  prices  or  lower 
operating  margins  which  may  affect  the  Company's  financial 
performance.  In  this  scenario,  consumer  retail  spending  could  also 
be negatively affected by higher household energy-related expenses 
which  could  have  an  adverse  effect  on  the  Company's  financial 
performance. 

Environmental   The Company owns a large number of facilities and 
real  estate,  particularly  in  remote  locations,  and  is  subject  to 
environmental  risks  associated  with  the  contamination  of  such 
facilities and properties. The Company operates retail fuel outlets in a 
number  of  locations  and  uses  fuel  to  heat  stores  and  housing.  The 
Company  also  has  aviation  fuel  storage  containers  and  operates 
aviation  fuel  dispensing  equipment.  Contamination  resulting  from 
gasoline,  heating  and  aviation  fuel 
is  possible.  The  Company 
employs  operating,  training,  monitoring  and  testing  procedures  to 
minimize  the  risk  of  contamination.  The  Company  also  operates 
refrigeration equipment in its stores and distribution centres which, if 
the equipment fails, could release gases that may be harmful to the 
environment.  The  Company  has  monitoring  and  preventative 
maintenance  procedures  to  reduce  the  risk  of  this  contamination 
occurring.  Even  with  these  risk  mitigation  policies  and  procedures, 
the  Company  could  incur  increased  or  unexpected  costs  related  to 
including 
environmental 
litigation  and  regulatory  compliance  costs,  all  of  which  could  have 
an adverse effect on the reputation and financial performance of the 
Company.    

remediation  activities, 

incidents  and 

Laws,  Regulations  and  Standards      The  Company  is  subject  to 
various  laws,  regulations  and  standards  administered  by  federal, 
provincial  and  foreign  regulatory  authorities,  including  but  not 
limited  to  income,  commodity  and  other  taxes,  securities  laws, 
repatriation,  health  and  safety,  employment 
duties,  currency 
standards  and  minimum  wage  laws,  Payment  Card  Industry  ("PCI") 
standards,  anti-money 
licensing 
requirements,  product  packaging  and  labeling  regulations  and 
zoning  laws.    New  accounting  standards  and  pronouncements  or 
changes  in  accounting  standards  may  also  impact  the  Company's 

laundering  ("AML")  regulations, 

31ANNUAL REPORT   
financial results. 

These  laws,  regulations  and  standards  and  their  interpretation 
by various courts and agencies are subject to change. In the course 
of complying with such changes, the Company may incur significant 
costs. Failure by the Company to fully comply with applicable laws, 
regulations  and  standards  could  result 
financial  penalties, 
assessments, sanctions, loss of operating licenses or legal action that 
could  have  an  adverse  effect  on  the  reputation  and  the  financial 
performance of the Company. 

in 

The  Company  is  also  subject  to  various  privacy  laws  and 
regulations  regarding  the  protection  of  personal  information  of  its 
customers  and  employees.  Any  failure  in  the  protection  of  this 
information  or  non-compliance  with  laws  or  regulations  could 
negatively  affect 
financial 
performance. 

the  Company's 

reputation  and 

A portion of the Company's sales and net earnings are derived 
from  financial  services  and  pharmacy  operations,  which  are  subject 
to laws, regulations and standards. Changes in legislation regarding 
financial services fees, including but not limited to ATM, pre-paid Visa 
card  and  cheque-cashing  fees  and  fees  earned  on  customer 
accounts  receivable,  could  have  an  adverse 
impact  on  the 
Company's  financial  performance  if  other  fees  or  offsetting  cost 
In  Canada,  on-going 
implemented. 
reductions  cannot  be 
prescription drug reform and changes in dispensing fees could have 
an  adverse  effect  on  the  Company's  financial  performance  if  other 
fees or offsetting cost reductions cannot be implemented. 

The airline industry is also subject to extensive legal, regulatory 
and  administrative  controls  and  oversight,  including  airline  safety 
standards.  Failure  by  the  Company  to  comply  with  these  laws, 
regulations  and  standards  could  result  in  the  loss  of  operating 
licenses and could have an adverse effect on the Company's financial 
performance and reputation. 

Furthermore, changes in legislation, including carbon taxes and 
the  implementation  of  other  greenhouse  gas  reduction  initiatives 
and  regulations  related  to  transitioning  to  a  low-carbon  and  more 
climate  resilient  future,  could  result  in  additional  costs  which  could 
have  a  negative  impact  on  the  Company's  financial  performance  if 
the Company is not able to fully pass on these additional costs to its 
customers  or 
reductions  and 
identify  other  offsetting  cost 
efficiencies. 

Income Taxes   In the ordinary course of business, the Company is 
subject  to  audits  by  tax  authorities.  The  Company  regularly  reviews 
its  compliance  with  tax  legislation,  filing  positions,  the  adequacy  of 
its tax provisions and the potential for adverse outcomes. While the 
Company  believes  that  its  tax  filing  positions  are  appropriate  and 
supportable,  the  possibility  exists  that  certain  matters  may  be 
reviewed and challenged by the tax authorities. If the final outcome 
differs materially from the tax provisions, the Company's income tax 
expense and its earnings could be affected positively or negatively in 
the period in which the outcome is determined. 

services 

Food, Drug, Product and Service Safety   The Company is exposed 
to risks associated with food and drug safety, product handling and 
general  merchandise  product  defects.  The  Company  also  operates 
pharmacies  and  provides  tele-pharmacy  services  and  is  subject  to 
risks associated with errors made through medication dispensing or 
patient 
represent 
consultation. 
approximately 75% of total Company sales. A significant outbreak of 
a  food-borne  illness  or  increased  public  concerns  with  certain  food 
products  could  have  an  adverse  effect  on  the  reputation  and 
financial performance of the Company and could lead to unforeseen 
liabilities  from  legal  claims.  The  Company  has  food  preparation, 
handling,  dispensing  and  storage  procedures  which  help  mitigate 
these risks. 

Food 

sales 

and 

The Company also has product recall procedures in place in the 
event  of  a  food-borne  illness  outbreak  or  product  defect.  The 
existence  of  these  procedures  does  not  eliminate  the  underlying 
risks and the ability of these procedures to mitigate risk in the event 
of  a  food-borne  illness  or  product  recall  is  dependent  on  their 
successful execution.     

  Social  and  political 

Social 
issues  raise  public  awareness, 
perspectives and actions through protests and/or media campaigns.  
Issues that may relate to the Company’s business include, but are not 
limited to food security, minimum wages, Indigenous rights, diversity 
and inclusion, local and ethical sourcing, nutritional labelling and the 
environment.  Ineffective  action  or  inaction  on  these  matters  could 
adversely affect the Company’s reputation or financial performance. 

Insurance      The  Company  manages  its  exposure  to  certain  risks 
through  an  integrated  insurance  program  which  combines  an 
appropriate  level  of  self-insurance  and  the  purchase  of  various 
insurance  policies.  The  Company's  insurance  program  is  based  on 
various  lines  and  limits  of  coverage  and  is  arranged  with  financially 
stable insurance companies as rated by professional rating agencies. 
Global 
insurance  market  conditions  are  more  challenging  as 
insurance  companies  limit  their  capacity  for  underwriting  risks  in 
certain  geographic  areas  such  as  the  Caribbean  and  northern 
Canada or in sectors such as aviation. Insurance companies that do 
provide  coverage  in  these  areas  are  requiring  significantly  higher 
insurance  premiums  and  higher  self-insured  retention  levels  from 
companies.  These  factors  are  expected  to  continue  to  result  in 
higher insurance costs; and, changes in self-insured retention levels 
may result in greater earnings volatility in the event of future losses. 
There  can  be  no  assurance  that  the  Company's  insurance  program 
will be sufficient to cover one or more large claims, or that any given 
risk  will  be  mitigated  in  all  circumstances.  There  can  also  be  no 
assurance  that  the  Company  will  be  able  to  continue  to  purchase 
insurance  coverage  at  reasonable  rates  or  maintain  its  self-insured 
retention levels. To the extent that the Company's insurance policies 
do not provide sufficient coverage for a loss, it could have an adverse 
impact on the Company's operating results and financial condition. 

Vendor  and  Third  Party  Service  Partner  Management      The 
Company  relies  on  a  broad  base  of  manufacturers,  suppliers  and 
operators  of  distribution  facilities  to  provide  goods  and  services. 
Events, such as a pandemic, or disruptions affecting these suppliers 
outside of the Company's control could in turn result in delays in the 
delivery  of  merchandise  to  the  stores  and  therefore  negatively 
impact  the  Company's  reputation  and  financial  performance.  A 
portion of the merchandise the Company sells is purchased offshore. 
Offshore  sourcing  could  provide  products  that  contain  harmful  or 
banned  substances  or  do  not  meet  the  required  standards.  The 
Company  uses  offshore  consolidators  and  sourcing  agents  to 
monitor  product  quality  and  reduce  the  risk  of  sub-standard 
products  however,  there  is  no  certainty  that  these  risks  can  be 
completely mitigated in all circumstances.     

NSA  also  relies  upon  suppliers  and  third  party  service  partners 
for  specialized  aviation  parts  and  aircraft  maintenance  services.  A 
prolonged  disruption  affecting  the  supply  of  parts  or  provision  of 
maintenance  services  could  negatively  impact  the  availability  of 
aircraft to service the Company's customers, or result in higher than 
anticipated  costs,  which  could  have  an  adverse  effect  on  the 
Company's financial performance and reputation.  

32THE NORTH WEST COMPANY INC. 2020 
Litigation and Casualty Losses   In the normal course of business, 
the Company is subject to a number of claims and legal actions that 
may be made by its customers, suppliers and others. The Company 
records a provision for litigation claims if management believes the 
Company has liability for such claim or legal action. If management's 
assessment of liability or the amount of any such claim is incorrect, or 
the Company is unsuccessful in defending its position, any difference 
between  the  final  judgment  amount  and  the  provision  would 
become  an  expense  or  a  recovery  in  the  period  such  claim  was 
resolved.

Consistent  with  risks  inherent  in  the  aviation  industry,  NSA 
could  be  subject  to  large  liability  claims  arising  out  of  major 
accidents  or  disasters  involving  aircraft  which  can  result  in  serious 
injury, death or destruction of property. Accidents and disasters may 
occur from factors outside of the Company’s control such as severe 
weather,  lightning  strikes,  wind  shear  and  bird  strikes.  Any  such 
accident  or  disaster  could  have  a  material  adverse  effect  on  the 
financial 
Company’s 
condition. 

from  operations  and 

reputation, 

results 

Post-Employment  Benefits      The  Company  engages  professional 
investment  advisors  to  manage  the  assets  in  the  defined  benefit 
pension  plans.  The  performance  of  the  Company's  pension  plans 
and the plan funding requirements are impacted by the returns on 
plan  assets,  changes  in  the  discount  rate  and  regulatory  funding 
requirements. If capital market returns are below the level estimated 
by management or if the discount rate used to value the liabilities of 
the  plans  decreases,  the  Company  may  be  required  to  make 
contributions to its defined benefit pension plans in excess of those 
currently  contemplated,  which  may  have  an  adverse  effect  on  the 
Company's financial performance. 

The Company regularly monitors and assesses the performance 
of  the  pension  plan  assets  and  the  impact  of  changes  in  capital 
markets,  changes 
in  plan  member  demographics,  and  other 
economic  factors  that  may  impact  funding  requirements,  benefit 
plan expenses and actuarial assumptions. The Company makes cash 
contributions to the pension plan as required and also uses letters of 
credit to satisfy a portion of its funding obligations. Effective January 
1,  2011,  the  Company  entered  into  an  amended  and  restated  staff 
pension  plan  and  added  a  defined  contribution  plan.  Under  the 
amended pension plan, all members who did not meet a qualifying 
threshold  based  on  number  of  years  in  the  pension  plan  and  age 
were transitioned to the defined contribution pension plan effective 
January 1, 2011 and no longer accumulate years of service under the 
defined  benefit  pension  plan.  Further 
information  on  post-
employment  benefits  is  provided  on  page  35  and  in  Note  13  to 
the consolidated financial statements. 

Management of Inventory   Success in the retail industry depends 
on  being  able  to  select  the  right  merchandise,  in  the  correct 
quantities  in  proportion  to  the  demand  for  such  merchandise.  A 
miscalculation of consumer demand for merchandise could result in 
having  excess 
inventory  for  some  products  and  missed  sales 
opportunities  for  others  which  could  have  an  adverse  effect  on 
operations  and  financial  performance.  Excess  inventory  may  also 
result in higher markdowns or inventory shrinkage all of which could 
have an adverse effect on the financial performance of the Company.  

Dependence  on  Key  Facilities      There  are  five  major  distribution 
centres which are located in Winnipeg, Manitoba; Anchorage, Alaska; 
San  Leandro,  California;  Port  of  Tacoma,  Washington;  and  a  third 
party  managed  facility  in  Fort  Lauderdale,  Florida.  In  addition,  the 
Company's  Canadian  Operations  support  office 
in 
Winnipeg, Manitoba, NSA's support office is located in Thunder Bay, 
Ontario  and  the  International  Operations  has  support  offices  in 
Anchorage,  Alaska  and  Boca  Raton,  Florida.  A  significant  or 
prolonged disruption at any of these facilities due to fire, inclement 
weather  or  otherwise  could  have  a  material  adverse  effect  on  the 
financial performance of the Company.

located 

is 

Geopolitical      Changes  in  the  domestic  or  international  political 
environment  may  impact  the  Company's  ability  to  source  and 
provide  products  and  services.  Acts  of  terrorism,  riots,  and  political 
instability,  especially  in  less  developed  markets,  could  have  an 
adverse effect on the financial performance of the Company.        

Ethical  Business  Conduct      The  Company  has  a  Code  of  Business 
Conduct  and  Ethics  policy  which  governs  both  employees  and 
Directors.  The  Company  also  has  a  Whistleblower  Policy  that 
provides  direct  access  to  members  of  the  Board  of  Directors. 
Unethical business conduct could negatively impact the Company's 
reputation  and  relationship  with 
investors  and 
employees,  which  in  turn  could  have  an  adverse  effect  on  the 
financial performance of the Company.

its  customers, 

Financial Risks   In the normal course of business, the Company is 
exposed  to  financial  risks  that  have  the  potential  to  negatively 
impact  its  financial  performance.  The  Company  manages  financial 
risk  with  oversight  provided  by  the  Board  of  Directors,  who  also 
approve specific financial transactions. The Company uses derivative 
financial  instruments  only  to  hedge  exposures  arising  in  respect  of 
underlying business requirements and not for speculative purposes. 
These risks and the actions taken to minimize the risks are described 
below.  Further  information  on  the  Company's  financial  instruments 
and  associated  risks  are  provided  in  Note  15  to  the  consolidated 
financial statements. 

in  relation  to 

Credit Risk   Credit risk is the risk of financial loss to the Company if a 
customer  or  counterparty  to  a  financial  instrument  fails  to  meet  its 
contractual  obligations.  The  Company  is  exposed  to  credit  risk 
primarily 
individual  and  commercial  accounts 
receivable. The Company manages credit risk by performing regular 
credit  assessments  of  its  customers  and  provides  allowances  for 
potentially uncollectible accounts receivable. The Company does not 
have  any  individual  customer  accounts  greater  than  10%  of  total 
accounts receivable.      

adequate 

Liquidity Risk   Liquidity risk is the risk that the Company will not be 
able to meet its financial obligations as they come due or can do so 
only  at  excessive  cost.  The  Company  manages  liquidity  risk  by 
maintaining 
fund  operating 
requirements,  pension  plan  contributions  and  planned  sustaining 
and  growth-related  capital  expenditures,  and  regularly  monitoring 
actual and forecasted cash flow and debt levels. At January 31, 2021, 
the  Company  had  undrawn  committed  revolving  loan  facilities 
available of $400.3 million (January 31, 2020 - $189.8 million). 

facilities 

credit 

to 

33ANNUAL REPORTCurrency Risk   Currency risk is the risk that the fair value or future 
cash flows of a financial instrument will fluctuate because of changes 
in foreign exchange rates. The Company is exposed to currency risk, 
primarily  the  U.S.  dollar,  through  its  net  investment  in  International 
Operations  and 
its  U.S.  dollar  denominated  borrowings.  The 
Company manages its exposure to currency risk by hedging the net 
investment  in  foreign  operations  with  a  portion  of  U.S.  dollar 
denominated  borrowings  as  described  in  the  Sources  of  Liquidity 
section.  At  January  31,  2021,  the  Company  had  US$140.8  million  in 
U.S. denominated debt compared to US$99.7 million at January 31, 
2020 and US$97.9 million at January 31, 2019. Further information on 
the  impact  of  foreign  exchange  rates  on  the  translation  of  U.S. 
denominated debt is provided in the Capital Structure section.

The  Company  is  also  exposed  to  currency  risk  relating  to  the 
translation of International Operations earnings to Canadian dollars. 
In  2020,  the  average  exchange  rate  used  to  translate  U.S. 
denominated earnings from the International Operations was 1.3390 
compared  to 1.3246  last  year.  The  Canadian  dollar's  depreciation  in 
2020  compared  to  the  U.S.  dollar  in  2019  positively  impacted 
consolidated  net  earnings  by  $0.5  million.  In  2019,  the  average 
exchange  rate  was  1.3246  compared  to  1.3041  in  2018  which 
resulted  in  an  increase  in  2019  consolidated  net  earnings  of  $0.7 
million compared to 2018.

Interest Rate Risk   Interest rate risk is the risk that the fair value or 
future  cash  flows  of  a  financial  instrument  will  fluctuate  because  of 
changes in market interest rates. The Company is exposed to interest 
rate  risk  primarily  through  its  long-term  borrowings.  The  Company 
manages exposure to interest rate risk though a combination of fixed 
and  floating  interest  rate  debt  and  may  use  interest  rate  swaps. 
Further information on long-term debt is provided in Note 12 to the 
consolidated  financial  statements.  As  at  January  31,  2021,  the 
Company had no outstanding interest rate swaps.

CORPORATE SOCIAL RESPONSIBILITY & 
SUSTAINABLE DEVELOPMENT

The North West Company opened its first store in 1668 as a trading 
post  in  the  Cree  Nation  of  Waskaganish  in  northern  Canada  and 
many  of  our  stores  in  northern  Canada  and  Alaska  have  been  in 
operation  for  over  200  years.  Our  continuing  presence  in  the 
communities we serve is based on sustainable practices that reflect 
our  adaptability  and  respect  for  the  social  license  and  underlying 
trust we must earn. 

The Company's social responsibility and sustainability objectives 

are framed under the following four pillars: 
Stronger Communities;
Better Quality of Life for our Customers;
Empowered Employees; and
Respect for the Environment.

•
•
•
•

A brief description of each pillar is as follows: 

Stronger Communities   We are committed to provide significant, 
meaningful social benefit to the diverse communities we serve. We 
believe  that  building  strong,  healthy  and  inclusive  relationships 
through  listening  and  collaboration  is  an  approach  that  adds  value 
for  both  the  community  and  the  Company  in  areas  such  as 
employment, capital investment and sponsorship. 

Better  Quality  of  Life  for  our  Customers      We  are  committed  to 
provide reliable access to everyday products and services that meet 
the  lifestyle  needs  of  our  customers  and  that  are  as  affordable  as 
possible. In addition, we advocate for inclusive policies and programs 
that improve the quality of life for the people and communities we 
serve. This goes to the heart of community and cultural sustainability 
and  to  our  role 
in  the 
communities we serve.  

in  providing  socio-economic  benefits 

Empowered Employees   We are committed to enhance employee 
satisfaction  and  effectiveness  through  our  Company  values  of 
customer  service,  trust,  enterprising  ideas,  passion  for  what  we  do, 
accountability and personal balance. We strive to provide our diverse 
and  talented  employees  with  the  best 
job  experiences  and 
opportunities, beginning with key roles in our stores.   

Respect for the Environment   We are committed to minimize our 
environmental footprint in a way that accommodates the conflicting 
realities of remote, costly-to-serve geographies populated by lower-
income  communities.  We  look  for  innovation  across  our  business 
from efficient building design to eco-friendly energy alternatives and 
limiting product packaging and waste. 

The  Board  of  Directors  are  accountable  for  overseeing  the 
Company's  Corporate  Social  Responsibility  and  Sustainable 
Development initiatives which are integrated within the Company's 
risk management and strategic planning process. In addition to the 
information  provided  on  climate  change  and  environmental  risk 
factors  previously  noted  under  Risk  Management, 
further 
information  on  the  Sustainability  Report 
is  available  on  the 
Company's website at www.northwest.ca. 

34THE NORTH WEST COMPANY INC. 2020CRITICAL ACCOUNTING ESTIMATES

The  preparation  of  financial  statements  in  accordance  with  IFRS 
requires  management 
to  make  estimates,  assumptions  and 
judgments that affect the application of accounting policies and the 
reported  amounts  and  disclosures  made 
in  the  consolidated 
financial  statements  and  accompanying  notes.  Judgment  has  been 
used  in  the  application  of  accounting  policy  and  to  determine  if  a 
transaction  should  be  recognized  or  disclosed  in  the  consolidated 
financial  statements  while  estimates  and  assumptions  have  been 
used to measure balances recognized or disclosed. These estimates, 
assumptions  and  judgments  are  based  on  management's  historical 
experience,  knowledge  of  current  events,  expectations  of  future 
outcomes and other factors that management considers reasonable 
these  estimates  and 
under 
assumptions 
judgments  by 
management about matters that are uncertain and changes in these 
estimates  could  materially 
financial 
statements  and  disclosures.  Management  regularly  evaluates  the 
estimates  and  assumptions  it  uses  and  revisions  are  recognized  in 
the  period  in  which  the  estimates  are  reviewed  and  in  any  future 
periods  affected.  The  areas  that  management  believes  involve  a 
higher  degree  of  judgment  or  complexity,  or  areas  where  the 
estimates and assumptions may have the most significant impact on 
the  amounts  recognized  in  the  consolidated  financial  statements 
include the following:  

the  circumstances.  Certain  of 

impact  the  consolidated 

subjective  or  complex 

require 

losses 

for  expected  credit 

Valuation  of  Accounts  Receivable    The  Company  records  an 
allowance for doubtful accounts related to trade accounts receivable 
that  may  potentially  be  impaired.  The  Company  recognizes  loss 
("ECL's")  on  accounts 
allowances 
receivable.    The  change  in  ECL's  is  recognized  in  net  earnings  and 
reflected as an allowance against accounts receivable. The Company 
uses  historical  trends,  timing  of  recoveries  and  management's 
judgment as to whether current economic and credit conditions are 
such  that  actual  losses  are  likely  to  differ  from  historical  trends.  A 
significant change in one or more of these factors could impact the 
estimated  allowances 
in  the 
consolidated  balance  sheets  and  the  provisions  for  debt  loss 
recorded  in  the  consolidated  statement  of  earnings.  Additional 
information  on  the  valuation  of  accounts  receivable  is  provided  in 
Note  5  and  the  Credit  Risk  section  in  Note  15  to  the  consolidated 
financial statements.

for  doubtful  accounts  recorded 

Valuation of Inventories  Inventories are stated at the lower of cost 
and net realizable value. Significant estimation is required in: (1) the 
determination  of  margin  factors  used  to  convert  inventory  to  cost; 
(2) recognizing merchandise for which the customer's perception of 
value has declined and appropriately marking the retail value of the 
merchandise  down  to  the  perceived  value;  and  (3)  estimating 
inventory  losses,  or  shrinkage,  occurring  between  the  last  physical 
count and the balance sheet date.

Inventory shrinkage is estimated as a percentage of sales for the 
period  from  the  date  of  the  last  physical  inventory  count  to  the 
balance  sheet  date.  The  estimate  is  based  on  historical  experience 
and  the  most  recent  physical  inventory  results.  To  the  extent  that 
actual 
those  estimated,  both 
inventories and cost of sales may be impacted.

losses  experienced  vary 

from 

Changes or differences in these estimates may result in changes 
to  inventories  on  the  consolidated  balance  sheets  and  a  charge  or 
credit  to  cost  of  sales  in  the  consolidated  statements  of  earnings. 
Additional information regarding inventories is provided in Note 6 to 
the consolidated financial statements. 

Post-Employment  Benefits    The  defined  benefit  plan  obligations 
are  accrued  based  on  actuarial  valuations  which  are  dependent  on 
assumptions  determined  by  management.  These  assumptions 
include the discount rate used to calculate benefit plan obligations, 
the  rate  of  compensation  increase,  retirement  ages  and  mortality 
rates.  These  assumptions  are  reviewed  by  management  and  the 
Company's actuaries.

The discount rate used to calculate benefit plan obligations and 
the  rate  of  compensation 
increase  are  the  most  significant 
assumptions.  The  discount  rate  used  to  calculate  benefit  plan 
obligations and plan asset returns is based on market interest rates, 
as  at  the  Company's  measurement  date  of  January  31,  2021  on  a 
portfolio  of  Corporate  AA  bonds  with  terms  to  maturity  that,  on 
average, matches the terms of the defined benefit plan obligations. 
The  discount  rate  used  to  measure  the  benefit  plan  obligations  for 
fiscal 2020 was 2.72% compared to 2.75% in 2019 and 3.75% in 2018. 
Management  assumed  a  rate  of  compensation  increase  of  4.0%  for 
fiscal 2018, 2019 and 2020.

These assumptions may change in the future and may result in 
material  changes  in  the  defined  benefit  plan  obligation  on  the 
Company's  consolidated  balance  sheets,  the  defined  benefit  plan 
expense  on  the  consolidated  statements  of  earnings  and  the  net 
actuarial  gains  or  losses  recognized  in  comprehensive  income  and 
retained  earnings.  Changes  in  financial  market  returns  and  interest 
rates could also result in changes to the funding requirements of the 
Company's  defined  benefit  pension  plans.  Additional  information 
regarding  the  Company's  post-employment  benefits,  including  the 
sensitivity  of  a  100  basis  point  change  in  the  discount  rate,  is 
provided in Note 13 to the consolidated financial statements.

Amortization of Long-lived Assets and Right-of-Use Assets  The 
Company makes estimates about the expected useful lives of long-
lived  assets,  including  right-of-use  assets  and  aircraft,  the  expected 
residual  values  of  the  assets  and  the  most  appropriate  method  to 
reflect  the  realization  of  the  assets  future  economic  benefit.  This 
includes  using  judgment  to  determine  which  asset  components 
constitute  a  significant  cost  in  relation  to  the  total  cost  of  an  asset. 
Changes  to  these  estimates,  which  can  be  significant,  could  be 
caused by a variety of factors, including changes in expected useful 
lives  or  residual  values,  changes  to  maintenance  programs  and 
changes in utilization of the aircraft. Estimates and assumptions are 
evaluated at least annually and any adjustments are accounted for as 
a  change  in  estimate,  on  a  prospective  basis,  through  amortization 
expense in the Company's consolidated statements of earnings.

Business  Combinations    The  Company  accounts  for  business 
combinations  using  the  acquisition  method  of  accounting  which 
requires the acquired assets and assumed liabilities to be recorded at 
their  estimated  fair  values.  Judgment  is  required  to  determine  the 
fair  value  of  the  assets  and  liabilities  with  the  most  significant 
judgment and assumptions required to determine the estimated fair 
values of intangible assets, particularly trade names. 

The Company uses the royalty relief method to determine the 
fair value of the trade name intangible assets. This technique values 
the  intangible  assets  based  on  the  present  value  of  the  expected 
after-tax  royalty  cash  flow  stream  using  a  hypothetical  licensing 
arrangement.  Significant  assumptions  include,  among  others,  the 
determination of projected revenues, royalty rate, discount rates and 
anticipated average income tax rates.

35ANNUAL REPORT 
to 

Impairment  of  Long-lived  Assets    The  Company  assesses  the 
recoverability  of  values  assigned 
long-lived  assets  after 
considering  potential  impairment  indicated  by  such  factors  as 
business  and  market  trends,  future  prospects,  current  market  value 
and  other  economic  factors.  Judgment  is  used  to  determine  if  a 
triggering  event  has  occurred  requiring  an  impairment  test  to  be 
completed.  If  there  is  an  indication  of  impairment,  the  recoverable 
amount of the asset, which is the higher of its fair value less costs of 
disposal and its value in use, is estimated in order to determine the 
extent  of  the  impairment  loss.    Where  the  asset  does  not  generate 
cash  flows  that  are  independent  from  other  assets,  the  Company 
estimates  the  recoverable  amount  of  the  cash-generating  unit 
("CGU")  to  which  the  asset  belongs.  For  tangible  and  intangible 
assets  excluding  goodwill,  judgment  is  required  to  determine  the 
CGU  based  on  the  smallest  group  of  assets  that  generates  cash 
inflows from continuing use that are largely independent of the cash 
inflows  of  other  assets  or  groups  of  assets.  To  the  extent  that  the 
carrying  value  exceeds  the  estimated  recoverable  amount,  an 
impairment charge is recognized in the consolidated statements of 
earnings in the period in which it occurs. 

Various  assumptions  and  estimates  are  used  to  determine  the 
recoverable  amount  of  a  CGU.  The  Company  determines  fair  value 
less costs of disposal using estimates such as market rental rates for 
comparable  properties,  property  appraisals  and  capitalization  rates. 
The  Company  determines  value  in  use  based  on  estimates  and 
assumptions regarding future financial performance. The underlying 
estimates  for  cash  flows  include  estimates  for  future  sales,  gross 
margin rates and store expenses, and are based upon the stores' past 
and  expected  future  performance.  Changes  which  may  impact 
future  cash  flows  include,  but  are  not  limited  to,  competition, 
general  economic  conditions  and  increases  in  operating  costs  that 
cannot be offset by other productivity improvements. To the extent 
that  management's  estimates  are  not  realized,  future  assessments 
could  result  in  impairment  charges  that  may  have  a  significant 
impact  on  the  Company's  consolidated  balance  sheets  and 
consolidated statements of earnings.

Goodwill  Goodwill is not amortized but is subject to an impairment 
test  annually  or  whenever  indicators  of  impairment  are  detected. 
Judgment  is  required  to  determine  the  appropriate  grouping  of 
CGUs  for  the  purpose  of  testing  for  impairment.  Judgment  is  also 
required in evaluating indicators of impairment which would require 
an impairment test to be completed. Goodwill is allocated to CGUs 
that  are  expected  to  benefit  from  the  synergies  of  the  related 
business  combination  and  represents  the  lowest  level  within  the 
Company at which goodwill is monitored for internal management 
purposes,  which  is  both  the  Company's  Canadian  Operations  and 
International Operations segments before aggregation.

The  value  of  the  goodwill  was  tested  by  means  of  comparing 
the  recoverable  amount  of  the  operating  segment  to  its  carrying 
value. The recoverable amount is the greater of its value in use or its 
fair value less costs of disposal. The operating segment's recoverable 
amount was based on fair value less costs of disposal. A range of fair 
values was estimated by inferring enterprise values from the product 
of  financial  performance  and  comparable  trading  multiples.  Values 
assigned  to  the  key  assumptions  represent  management's  best 
estimates  and  have  been  based  on  data  from  both  external  and 
internal  sources.  Key  assumptions  used 
in  the  estimation  of 
enterprise  value  include:  budgeted  financial  performance,  selection 
of  market  trading  multiples  and  costs  to  sell.  To  the  extent  that 
management's estimates are not realized, future assessments could 
result in impairment charges that may have a significant impact on 
the  Company's  consolidated  balance  sheets  and  consolidated 
statements of earnings.

The Company performed the annual goodwill impairment test 
in  2020  and  determined  that  the  recoverable  amount  exceeded  its 
carrying  value.  No  goodwill 
identified  and 
management  considers  any  reasonably  foreseeable  changes  in  key 
assumptions unlikely to produce a goodwill impairment.

impairment  was 

Income  and  Other  Taxes    Deferred  tax  assets  and  liabilities  are 
recognized  for  the  future  income  tax  consequences  attributable  to 
temporary  differences  between  the  financial  statement  carrying 
values of assets and liabilities and their respective income tax bases. 
Deferred income tax assets or liabilities are measured using enacted 
or  substantively  enacted  income  tax  rates  expected  to  apply  to 
taxable income in the years in which those temporary differences are 
expected to be recovered or settled. The calculation of current and 
deferred  income  taxes  requires  management  to  use  judgment 
regarding the interpretation and application of tax legislation in the 
various jurisdictions in which the Company operates. The calculation 
of  deferred  income  tax  assets  and  liabilities  is  also  impacted  by 
estimates  of  future  financial  results,  expectations  regarding  the 
timing  of  reversal  of  temporary  differences,  and  assessing  the 
possible outcome of audits of tax filings by the regulatory agencies.

Changes or differences in these estimates or assumptions may 
result in changes to the current or deferred income tax balances on 
the  consolidated  balance  sheet,  a  charge  or  credit  to  income  tax 
expense in the consolidated statements of earnings and may result 
in  cash  payments  or  receipts.  Additional  information  on  income 
taxes is provided in Note 10 to the consolidated financial statements.

Leases  The  values  of  right-of-use  assets  and  lease  liabilities  are 
measured based on whether renewal options are reasonably certain 
of  being  exercised  and  an  estimate  of  the  incremental  borrowing 
rate specific to each leased asset if the interest rate in the lease is not 
readily  determined. 
incremental  borrowing  rate  for  the 
Canadian  and  International  Operations  is  determined  based  on  the 
applicable  corporate  bond  yield  curve  with  an  adjustment  that 
reflects the security.

  The 

Promissory  Note  Receivable  This 
includes 
management's estimate of the fair value of contingent consideration 
receivable  for  the  sale  of 
  Additional 
information  on  the  promissory  note  receivable  is  included  in  Notes 
15 and 24 to the consolidated financial statements.

its  Giant  Tiger  stores. 

financial  asset 

COVID-19  The  COVID-19  pandemic  has  resulted 
in  material 
disruption to business globally and significant economic uncertainty.  
In  response,  governments  worldwide  have  enacted  emergency 
measures  to  both  combat  the  spread  of  the  virus  and  stabilize 
economic  conditions.    The    COVID-19  economic  environment  in 
which  we  operate  is  uncertain  and  subject  to  volatility.    The 
Company  is  unable  to  reliably  forecast  the  severity  and  duration  of 
the impact of COVID-19 on the economy, the Company's customers, 
suppliers and employees, and consequently, its impact on the future 
financial  results  and  condition  of  the  Company, 
its 
estimates, assumptions and judgments.

including 

FUTURE ACCOUNTING STANDARDS 

There  are  no  IFRS  or  IFRIC  interpretations  that  are  not  yet  effective 
that would be expected to have a material impact on the Company.

36THE NORTH WEST COMPANY INC. 2020 
 
NON-GAAP FINANCIAL MEASURES

These  measures  do  not  have  a  standardized  meaning  prescribed  by  GAAP  and  therefore  they  may  not  be  comparable  to  similarly  titled 
measures  presented  by  other  publicly  traded  companies  and  should  not  be  construed  as  an  alternative  to  the  other  financial  measures 
determined in accordance with IFRS.  

(1) Earnings Before Interest, Income Taxes, Depreciation and Amortization (EBITDA), Adjusted EBITDA and Adjusted Net Earnings are 
not  recognized  measures  under  IFRS.  Management  uses  these  non-GAAP  financial  measures  to  exclude  the  impact  of  certain  income  and 
expenses that must be recognized under IFRS. The excluded amounts are either subject to volatility in the Company's share price or may not 
necessarily be reflective of the Company's underlying operating performance. These factors can make comparisons of the Company's financial 
performance  between  periods  more  difficult.  The  Company  may  exclude  additional  items  if  it  believes  that  doing  so  will  result  in  a  more 
effective  analysis  and  explanation  of  the  underlying  financial  performance.  The  exclusion  of  these  items  does  not  imply  that  they  are  non-
recurring.

Reconciliation of consolidated net earnings to EBITDA and adjusted EBITDA

($ in thousands)

Net earnings

Add:

   Amortization

   Interest expense

   Income taxes

EBITDA

Gain on partial insurance settlement

Share-based compensation expense

Gain on disposition of Giant Tiger stores

Giant Tiger asset impairment and store closure provision

Fourth Quarter

Year-to-Date

2020

2019

2020

2019

$ 

32,832 

$ 

17,263 

$ 

143,560 

$ 

86,273 

22,296 

3,448 

12,834 

23,699 

5,632 

3,839 

92,078 

16,808 

48,981 

89,222 

20,948 

23,132 

$ 

71,410 

$ 

50,433 

$ 

301,427 

$ 

219,575 

(5,306) 

2,871 

— 

— 

(3,205) 

190 

— 

— 

(5,306) 

22,495 

(24,712) 

9,411 

(18,170) 

3,550 

— 

— 

Adjusted EBITDA

$ 

68,975 

$ 

47,418 

$ 

303,315 

$ 

204,955 

For EBITDA information by business segment, see Note 4 to the consolidated financial statements.

Reconciliation of consolidated net earnings to adjusted net earnings:

($ in thousands)

Net earnings

Gain on partial insurance settlement, net of tax

Share-based compensation expense, net of tax

Gain on disposition of Giant Tiger stores, net of tax

Giant Tiger asset impairment and store closure provision, net of tax

Fourth Quarter

Year-to-Date

2020

2019

2020

2019

$ 

32,832 

$ 

17,263 

$ 

143,560 

$ 

86,273 

(4,460) 

2,106 

— 

— 

(2,340) 

305 

— 

— 

(4,460) 

18,855 

(19,991) 

6,874 

(13,887) 

2,991 

— 

— 

Adjusted Net Earnings

$ 

30,478 

$ 

15,228 

$ 

144,838 

$ 

75,377 

The Company recorded gains on fire, hurricane and aircraft insurance claims. These gains were due to the difference between the replacement 
cost of the assets destroyed and their book value and also for the recovery of business interruption losses on hurricane claims.

Certain share-based compensation costs are presented as liabilities on the Company's consolidated balance sheets. The Company is exposed 
to market price fluctuations in its share price through these share-based compensation costs. These liabilities are recorded at fair value at each 
reporting date based on the market price of the Company's shares at the end of each reporting period with the changes in fair value recorded 
in selling, operating and administrative expenses. Further information on share-based compensation is provided in Note 14 and Note 18 to the 
consolidated financial statements.

Further  information  on  the  gain  on  the  disposition  of  Giant  Tiger  stores  and  the  Giant  Tiger  asset  impairment  and  store  closure  expense  is 
provided in the Canadian Operations section and in Note 24 to the consolidated financial statements.

37ANNUAL REPORT(2)  Return  on  Net  Assets  (RONA)    is  not  a  recognized  measure 
under IFRS.  Management believes that RONA is a useful measure to 
evaluate the financial return on the net assets used in the business. 
RONA  is  calculated  as  earnings  from  operations  (EBIT)  for  the  year 
divided  by  average  monthly  net  assets.  The  following  table 
reconciles net assets used in the RONA calculation to IFRS measures 
reported in the consolidated financial statements as at January 31 for 
the following fiscal years:

($ in millions)

Total assets

Less: Total liabilities

Add: Total long-term debt and lease liabilities

Net Assets Employed

2020

2019

$  1,191.2 

$  1,215.5 

(685.9) 

402.0 

(788.6) 

550.1 

$  907.3 

$ 

977.0 

(3) Return on Average Equity (ROE)  is not a recognized measure 
under  IFRS.  Management  believes  that  ROE  is  a  useful  measure  to 
evaluate 
invested  by 
shareholders. ROE is calculated by dividing net earnings for the year 
by  average  monthly  total  shareholders'  equity.    There  is  no  directly 
comparable IFRS measure for return on equity.

the  amount 

return  on 

financial 

the 

GLOSSARY OF TERMS

AC  Alaska Commercial Company store banner.

Basic  earnings  per  share    Net  earnings  attributable  to  shareholders  of 
The North West Company Inc. divided by the weighted-average number 
of shares outstanding during the period. 

Debt  loss    An  expense  resulting  from  the  estimated  loss  on  potentially 
uncollectible accounts receivable.  

Debt-to-equity  ratio    Provides  information  on  the  proportion  of  debt 
and  equity  the  Company  is  using  to  finance  its  operations  and  is 
calculated as total debt divided by shareholders' equity. 

Diluted earnings per share  The amount of net earnings for the period 
attributable to shareholders of The North West Company Inc. divided by 
the  weighted-average  number  of  shares  outstanding  during  the  period 
including  the  impact  of  all  potential  dilutive  outstanding  shares  at  the 
end of the period. 

EBIT  (Earnings  From  Operations)    Net  earnings  before  interest  and 
income taxes provides an indication of the Company's performance prior 
to interest expense and income taxes. 

EBIT margin  EBIT divided by sales.

EBITDA    Net  earnings  before  interest,  income  taxes,  depreciation  and 
amortization  provides  an 
indication  of  the  Company's  operational 
performance  before  allocating  the  cost  of  interest,  income  taxes  and 
capital investments.  See Non-GAAP Financial Measures section.

EBITDA margin  EBITDA divided by sales.

Fair value  The amount of consideration that would be agreed upon in 
an arm's length transaction between knowledgeable, willing parties who 
are under no compulsion to act.   

Gross profit  Sales less cost of goods sold and inventory shrinkage.  

Gross profit rate  Gross profit divided by sales. 

Basis point  A unit of measure that is equal to 1/100th of one percent. 

GT  Giant Tiger store banner.

Book value per share  Equity attributable to shareholders of The North 
West  Company  Inc.  divided  by  the  number  of  shares,  basic  or  diluted, 
outstanding at the end of the year. 

Hedge    A  risk  management  technique  used  to  manage  interest  rate, 
foreign  currency  exchange  or  other  exposures  arising  from  business 
transactions.

CGAAP  (Canadian  generally  accepted  accounting  principles)    The 
consolidated financial statements for the fiscal years 2009 and prior were 
prepared  in  accordance  with  Canadian  generally  accepted  accounting 
principles as issued by the Canadian Institute of Chartered Accountants. 

Compound  Annual  Growth  Rate  ("CAGR")    The  compound  annual 
growth  rate  is  the  year-over-year  percentage  growth  rate  over  a  given 
period of time.   

Conversion to a Share Corporation  On January 1, 2011, the North West 
Company  Fund  (the  “Fund”)  completed  a  conversion  to  a  corporation 
named The North West Company Inc. (the “Company”) by way of a plan of 
arrangement under section 192 of the Canada Business Corporations Act.  
The details of the conversion and the Arrangement are contained in the 
management information circular dated April 29, 2010 which is available 
on  the  Company's  website  at  www.northwest.ca  or  on  SEDAR  at 
www.sedar.com.  

The  MD&A  contains  references  to  “shareholders”,  “shares”  and 
“dividends” which were previously referred to as “unitholders”, “units” and 
“distributions” under the Fund.  

CUL  Cost-U-Less store banner.

Debt covenants  Restrictions written into banking facilities, senior notes 
and loan agreements that prohibit the Company from taking actions that 
may negatively impact the interests of the lenders.  

Interest  coverage      Net  earnings  before  interest  and  income  taxes 
divided by interest expense.    

IFRS  (International  Financial  Reporting  Standards)    Effective  for  the 
2011  fiscal  year,  the  consolidated  financial  statements  were  prepared  in 
accordance with International Financial Reporting Standards as issued by 
the  International  Accounting  Standards  Board.  Comparative  financial 
information  for  the  year  ended  January  31,  2011  (“2010”)  previously 
reported in the consolidated financial statements prepared in accordance 
with  CGAAP  has  been  restated  in  accordance  with  the  accounting 
policies  and  financial  statement  presentation  adopted  under 
IFRS.  
Further  information  on  the  transition  to  IFRS  and  the  impact  on  the 
Company's  consolidated  financial  statements  is  provided  in  the  2011 
Annual Financial Report available on SEDAR at www.sedar.com or on the 
Company's website at www.northwest.ca.

NSA  North Star Air Ltd., a regional airline providing cargo and passenger 
services.

Return  on  Average  Equity  ("ROE")    Net  earnings  divided  by  average 
shareholders' equity.  See Non-GAAP Financial Measures section.

Return  on  Net  Assets  ("RONA")    Net  earnings  before  interest  and 
income  taxes  divided  by  average  net  assets  employed  (total  assets  less 
accounts  payable  and  accrued  liabilities,  income  taxes  payable,  defined 
benefit  plan  obligations,  deferred  tax  liabilities,  and  other  long-term 
liabilities).  See Non-GAAP Financial Measures section.  

38THE NORTH WEST COMPANY INC. 2020 
 
 
 
  
 
RTW    Roadtown  Wholesale  Trading  Ltd.  collectively  consisting  of  the 
Riteway  Food  Markets  banner,  a  Cash  and  Carry  store  and  a  significant 
wholesale operation.

Same store sales  Retail food and general merchandise sales from stores 
that have been open more than 52 weeks in the periods being compared, 
excluding the impact of foreign exchange. Total same store sales consists 
of retail food and general merchandise sales and excludes other sales.

Working capital  Total current assets less total current liabilities. 

Year  The fiscal year ends on January 31. Each fiscal year has 365 days of 
operations  with  the  exception  of  a  "leap  year"  which  has  366  days  of 
operations as a result of February 29. The following table summarizes the 
fiscal year: 

Fiscal 
Year

2020

2019

2018

2017

2016

2015

Year-ended

January 31, 2021

January 31, 2020

January 31, 2019

January 31, 2018

January 31, 2017

January 31, 2016

Fiscal 
Year

2014

2013

2012

2011

2010

2009

Year-ended

January 31, 2015

January 31, 2014

January 31, 2013

January 31, 2012

January 31, 2011

January 31, 2010

39ANNUAL REPORTEleven-Year Financial Summary

Fiscal Year ($ in thousands )

Consolidated Statements of Earnings
Sales  - Canadian Operations
Sales  - International Operations
Sales  - Total
EBITDA(2) - Canadian Operations
EBITDA(2) - International Operations
EBITDA(2) - Total Operations
Amortization - Canadian Operations
Amortization - International Operations
Amortization - Total
Interest
Income taxes
Net earnings attributable to shareholders of the Company
Cash flow from operating activities
Dividends/distributions paid during the year
Capital and intangible asset expenditures
Net change in cash

Consolidated Balance Sheets
Current assets
Property and equipment
Right-of-use assets
Promissory note receivable
Other assets, intangible assets and goodwill
Deferred tax assets
Current liabilities
Long-term debt and other liabilities
Total Equity
Consolidated Dollar Per Share/Unit ($)(4)
Net earnings - basic
Net earnings - diluted
EBITDA(2),(3)
Cash flow from operating activities(3)
Dividends/distributions paid during the year(3)
Equity (basic shares/units outstanding end of year)
Market price at January 31
Statistics at Year End(4)
Number of stores - Canadian
Number of stores - International
Selling square feet (000's) end of year - Canadian Stores
Selling square feet (000's) end of year - International Stores
Sales per average selling square foot - Canadian
Sales per average selling square foot - International
Number of employees - Canadian Operations
Number of employees - International Operations
Average shares/units outstanding (000's)
Shares/Units outstanding at end of fiscal year (000's)
Shares/Units traded during the year (000's)
Financial Ratios
EBITDA(2) (%)
Earnings from operations (EBIT) (%)
Total return on net assets(2) (%)
Return on average equity(2) (%)
Debt-to-equity
Dividends/distributions as % of cash flow from operating activities
Inventory turnover (times per year)

2020

2019

2018(1)

2017(1)

2016

$ 1,376,188 
983,051 
2,359,239 
206,498 
94,929 
301,427 
62,357 
29,721 
92,078 
16,808 
48,981 
139,874 
338,718 
67,276 
75,244 
43,349 

$  396,860 
531,794 
107,766 
49,020 
98,440 
7,288 
315,135 
370,802 
505,231 

$ 

$ 
$ 

2.87 
2.82 
6.18 
6.95 
1.38 
10.39 
32.37 

159 
53 
986 
667 
1,057 
1,479 
4,735 
2,204 
48,758 
48,613 
60,827 

12.8 
8.9 
22.4 
30.7 
.56:1
19.9 
7.1 

$  1,271,552  $ 1,246,133  $ 1,199,473  $ 1,125,330 
718,763 
 1,844,093 
109,736 
56,762 
166,498 
35,291 
13,076 
48,367 
7,220 
33,835 
77,076 
126,024 
60,169 
77,745 
(7,000) 

785,649 
  1,985,122 
112,393 
57,231 
169,624 
39,796 
15,857 
55,653 
10,145 
34,135 
67,154 
141,419 
62,315 
122,035 
(5,083) 

822,841 
2,094,393 
140,359 
79,216 
219,575 
62,983 
26,239 
89,222 
20,948 
23,132 
82,724 
161,117 
64,351 
121,605 
(10,261) 

767,353 
2,013,486 
130,399 
87,623 
218,022 
57,577 
24,444 
82,021 
19,640 
25,738 
86,739 
155,725 
62,329 
103,219 
13,288 

$ 

$ 

$ 
$ 

399,593  $  376,297  $  335,003  $  327,938 
358,121 
555,075 
— 
127,870 
— 
— 
86,909 
104,765 
32,853 
28,233 
152,244 
194,084 
285,792 
594,482 
367,785 
426,970 

514,946 
127,794 
— 
96,119 
34,705 
196,938 
541,907 
411,016 

469,993 
— 
— 
91,502 
34,450 
171,212 
377,580 
382,156 

1.70  $ 
1.68 
4.50 
3.30 
1.32 
8.76 
27.56 

198 
51 
1,617 
662 
798  $ 
1,236  $ 
5,587 
2,046 
48,751 
48,751 
45,013 

1.78  $ 
1.77 
4.47 
3.19 
1.28 
8.43 
31.17 

1.38  $ 
1.36 
3.48 
2.91 
1.28 
7.60 
29.14 

193 
52 
1,571 
669 
798  $ 
1,148  $ 
5,672 
2,253 
48,697 
48,751 
46,269 

188 
51 
1,552 
668 
781  $ 
1,169  $ 
5,915 
2,119 
48,680 
48,690 
38,836 

10.5 
6.2 
13.5 
20.5 
.96:1
39.9 
5.8 

10.8 
6.8 
15.3 
23.2 
.89:1
40.0 
6.0 

8.5 
5.7 
16.7 
18.3 
.82:1
44.1 
6.0 

1.59 
1.57 
3.43 
2.60 
1.24 
7.57 
29.28 

185 
47 
1,518 
676 
755 
1,063 
5,715 
1,882 
48,524 
48,542 
49,189 

9.0 
6.4 
20.1 
21.8 
.62:1
47.7 
6.1 

(1) 
IFRS  16  -  Leases  was  applied  retrospectively  with  restatement  of  certain  prior  year  figures  as 
described in Accounting Standard Changes Implemented in 2019 as disclosed in the 2019 Annual 
Report.    Amounts  prior  to  2018  have  not  been  restated  for  IFRS  16.    Certain  2017  amounts  have 
been restated upon the adoption of IFRS 15.  Amounts prior to 2017 have not been restated for IFRS 
15.

(2)  See Non-GAAP Financial Measures on page 37.

40THE NORTH WEST COMPANY INC. 20202015

2014

2013

2012

2011

2010

Fiscal Year ($ in thousands )

$ 1,089,898  $ 1,042,168  $ 1,022,985  $ 1,043,050  $ 1,028,396  $  978,662 
  469,442 
  706,137 
 1,448,104 
  1,796,035 
98,781 
98,276 
53,071 
26,983 
  125,764 
  151,347 
27,511 
31,781 
7,981 
12,245 
35,492 
44,026 
6,077 
6,210 
14,539 
31,332 
69,779 
69,656 
  114,564 
  132,987 
68,700 
58,210 
37,814 
75,983 
3,953 
8,114 

  520,140 
  1,543,125 
  111,225 
27,111 
  138,336 
29,258 
9,018 
38,276 
7,784 
28,013 
64,263 
79,473 
54,229 
43,207 
(16,322) 

  582,232 
  1,624,400 
  100,896 
36,942 
  137,838 
30,302 
10,070 
40,372 
6,673 
27,910 
62,883 
  115,086 
56,180 
52,329 
6,776 

  466,740 
 1,495,136 
97,998 
27,883 
  125,881 
28,745 
7,827 
36,572 
6,026 
25,322 
57,961 
  115,469 
50,797 
46,376 
(4,247) 

  470,596 
  1,513,646 
  106,510 
27,207 
  133,717 
29,155 
7,994 
37,149 
6,979 
25,701 
63,888 
  128,992 
50,320 
51,133 
11,691 

$  335,581  $  315,840  $  299,071  $  303,896  $  295,836  $  284,789 
  259,583 
  345,881 
— 
— 
— 
— 
55,199 
83,293 
29,040 
17,017 
  185,377 
  155,501 
  144,736 
  280,682 
  286,475 
  357,612 

  311,692 
— 
— 
68,693 
28,074 
  146,275 
  248,741 
  329,283 

  274,027 
— 
— 
60,567 
12,904 
  190,184 
  164,960 
  296,250 

  286,875 
— 
— 
64,969 
19,597 
  209,738 
  138,334 
  322,440 

  270,370 
— 
— 
53,289 
7,422 
  128,002 
  215,206 
  283,709 

1.45 
1.44 
2.61 
2.38 
1.42 
5.92 
21.09 

184 
46 
1,445 
654 
682 
718 
5,301 
1,601 
48,180 
48,378 
24,814 

$ 

$ 
$ 

1.44  $ 
1.43 
3.12 
2.74 
1.20 
7.37 
30.53 

181 
47 
1,463 
676 
756  $ 
1,045  $ 
5,482 
1,896 
48,509 
48,523 
35,631 

1.30  $ 
1.29 
2.85 
2.38 
1.16 
6.80 
26.56 

178 
47 
1,422 
676 
742  $ 
849  $ 

1.33  $ 
1.32 
2.86 
1.64 
1.12 
6.66 
25.42 

178 
48 
1,386 
696 
741  $ 
767  $ 

4,921 
1,726 
48,432 
48,497 
24,080 

4,839 
1,853 
48,413 
48,426 
17,623 

8.4 
6.0 
19.5 
20.6 
.63:1
43.8 
6.2 

8.5 
6.0 
18.4 
19.3 
.61:1
48.8 
5.7 

9.0 
6.5 
20.0 
21.0 
.57:1
68.2 
5.6 

1.32  $ 
1.32 
2.76 
2.67 
1.04 
6.12 
23.14 

177 
46 
1,375 
660 
734  $ 
716  $ 

1.20  $ 
1.19 
2.60 
2.39 
1.05 
5.86 
19.40 

183 
46 
1,466 
655 
702  $ 
713  $ 

4,768 
1,568 
48,384 
48,389 
17,831 

8.8 
6.4 
20.6 
22.1 
.55:1
39.0 
5.8 

5,233 
1,668 
48,378 
48,378 
22,418 

8.4 
6.0 
18.5 
20.1 
.62:1
44.0 
5.7 

(3)  Based on average basic shares/units outstanding.

Consolidated Statements of Earnings
Sales  - Canadian Operations
Sales  - International Operations
Sales  - Total
EBITDA(2) - Canadian Operations
EBITDA(2) - International Operations
EBITDA(2) - Total Operations
Amortization - Canadian Operations
Amortization - International Operations
Amortization - Total
Interest
Income taxes
Net earnings attributable to shareholders of the Company
Cash flow from operating activities
Dividends/distributions paid during the year
Capital and intangible asset expenditures
Net change in cash

Consolidated Balance Sheets
Current assets
Property and equipment
Right-of-use assets
Promissory note receivable
Other assets, intangible assets and goodwill
Deferred tax assets
Current liabilities
Long-term debt and other liabilities
Total equity
Consolidated Dollar Per Share/Unit ($)(4)
Net earnings - basic
Net earnings - diluted
EBITDA(2),(3)
Cash flow from operating activities(3)
Dividends/distributions paid during the year(3)
Equity (basic shares/units outstanding at end of year)
Market price at January 31
Statistics at Year End(4)
Number of stores - Canadian
Number of stores - International
Selling square feet (000's) end of year - Canadian Stores
Selling square feet (000's) end of year - International Stores
Sales per average selling square foot - Canadian
Sales per average selling square foot - International
Number of employees - Canadian Operations
Number of employees - International Operations
Average shares/units outstanding (000's)
Shares/Units outstanding at end of fiscal year (000's)
Shares/Units traded during the year (000's)

Financial Ratios
EBITDA(2) (%)
8.7 
Earnings from operations (EBIT) (%)
6.2 
Total return on net assets(2) (%)
17.9 
Return on average equity(2) (%)
24.1 
.67:1
Debt-to-equity
60.0  Dividends/distributions as % of cash flow from operating activities
Inventory turnover (times per year)
5.6 

(4)    Effective  January  1,  2011,  North  West  Company  Fund  converted  to  a  share 
corporation called The North West Company Inc.  The comparative information refers to 
units of the Fund. 

41ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Responsibility for Financial Statements

The management of  The North West Company Inc. is responsible for the preparation, presentation and integrity 
of  the  accompanying  consolidated  financial  statements  and  all  other  information  in  the  annual  report.    The 
consolidated  financial  statements  have  been  prepared  by  management  in  accordance  with  International  Financial 
Reporting Standards as issued by the International Accounting Standards Board and include certain amounts that are 
based on the best estimates and judgment by management.

In order to meet its responsibility and ensure integrity of financial information, management has established a 
code  of  business  ethics,  and  maintains  appropriate  internal  controls  and  accounting  systems.    An  internal  audit 
function is maintained that is designed to provide reasonable assurance that assets are safeguarded, transactions are 
authorized and recorded and that the financial records are reliable.

Ultimate  responsibility  for  financial  reporting  to  shareholders  rests  with  the  Board  of  Directors.    The  Audit 
Committee of the Board of Directors, consisting of independent Directors, meets periodically with management and 
with the internal and external auditors to review the audit results, internal controls and the selection and consistent 
application  of  appropriate  accounting  policies.    Internal  and  external  auditors  have  unlimited  access  to  the  Audit 
Committee.    The  Audit  Committee  meets  separately  with  management  and  the  external  auditors  to  review  the 
consolidated financial statements and other contents of the annual report and recommend approval by the Board of 
Directors.  The Audit Committee also recommends the independent auditor for appointment by the shareholders.

PricewaterhouseCoopers LLP, an independent firm of auditors appointed by the shareholders, have completed 

their audit and submitted their report as follows.

Edward S. Kennedy 
PRESIDENT & CEO 
THE NORTH WEST COMPANY INC. 

April 7, 2021 

John D. King, CPA, CA, CMA
EXECUTIVE VICE-PRESIDENT & 
CHIEF FINANCIAL OFFICER
THE NORTH WEST COMPANY INC.

42THE NORTH WEST COMPANY INC. 2020      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent auditor’s report 

To the Shareholders of The North West Company Inc. 

Our opinion 

In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, 
the financial position of The North West Company Inc. and its subsidiaries (together, the Company) as at 
January 31, 2021 and 2020, and its financial performance and its cash flows for the years then ended in 
accordance with International Financial Reporting Standards as issued by the International Accounting 
Standards Board (IFRS). 

What we have audited 
The Company’s consolidated financial statements comprise: 

 

 

 

 

 

 

the consolidated balance sheets as at January 31, 2021 and 2020; 

the consolidated statements of earnings for the years then ended; 

the consolidated statements of comprehensive income for the years then ended; 

the consolidated statements of changes in shareholders’ equity for the years then ended; 

the consolidated statements of cash flows for the years then ended; and 

the notes to the consolidated financial statements, which include significant accounting policies and 
other explanatory information. 

Basis for opinion 

We conducted our audit in accordance with Canadian generally accepted auditing standards. Our 
responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of 
the consolidated financial statements section of our report. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion. 

Independence 
We are independent of the Company in accordance with the ethical requirements that are relevant to our 
audit of the consolidated financial statements in Canada. We have fulfilled our other ethical responsibilities 
in accordance with these requirements.

PricewaterhouseCoopers LLP 
One Lombard Place, Suite 2300, Winnipeg, Manitoba, Canada R3B 0X6 
T: +1 204 926 2400, F: +1 204 944 1020 

“PwC” refers to PricewaterhouseCoopers LLP, an Ontario limited liability partnership.

43CONSOLIDATED FINANCIAL STATEMENTSKey audit matters 

Key audit matters are those matters that, in our professional judgment, were of most significance in our 
audit of the consolidated financial statements for the year ended January 31, 2021. These matters were 
addressed in the context of our audit of the consolidated financial statements as a whole, and in forming 
our opinion thereon, and we do not provide a separate opinion on these matters. 

Key audit matter 

How our audit addressed the key audit matter 

Inventories 
Refer to note 3 - Significant accounting policies and 
note 6 - Inventories to the consolidated financial 
statements. 

As at January 31, 2021, the Company held inventories 
of $227 million at warehouses and stores. Inventories 
are valued at the lower of cost and net realizable 
value. The cost of warehouse inventories is 
determined using the weighted-average cost method. 
The cost of retail inventories is determined using the 
retail method of accounting for general merchandise 
inventories and the weighted-average cost method for 
food inventories. Net realizable value is estimated 
based on the amount at which inventories are 
expected to be sold, taking into consideration 
decreases in retail prices due to obsolescence, 
damage or seasonality. 

Valuing inventories requires management to use 
judgment and estimates related to the determination 
of margin factors used to convert inventory to cost and 
future retail sales prices and reductions, inventory 
losses or shrinkage during periods between the last 
physical inventory count and the balance sheet date. 

We considered this a key audit matter due to the 
magnitude of the inventories balance, the judgment by 
management in determining the value of inventories, 
and the audit effort involved in testing the inventories 
balance at year-end. 

Our approach to addressing the matter included the 
following procedures, among others: 

●  Tested the operating effectiveness of relevant 

controls relating to the inventory valuation process, 
including management's estimate of the inventory 
provision. 

●  Tested the operating effectiveness of relevant 

controls relating to the physical inventory count 
process and observed the physical inventory count 
process for a sample of stores and warehouses 
during the year and performed independent test 
counts. 

●  For a sample of inventory items at year-end, tested 

the underlying data to purchase invoices. 

●  For a sample of general merchandise inventory 

items valued using the retail method of accounting 
at year-end, tested the underlying data to most 
recent retail selling prices. 

●  For a sample of general merchandise inventory 

items valued using the retail method of accounting 
at year-end, tested the underlying data used by 
management and evaluated the reasonableness of 
the margin factors applied to convert inventories to 
cost. 

●  Tested that inventories at year-end were recorded 
at the lower of cost and net realizable value by 
comparing a sample of inventory items to the most 
recent retail selling prices of the inventory items. 

●  Tested that inventories at year-end were recorded 
in the correct period by comparing a sample of 
inventory purchases before and after year-end to 
receiving documents and purchase invoices. 

44THE NORTH WEST COMPANY INC. 2020Key audit matter 

How our audit addressed the key audit matter 



Tested how management estimated the 
inventory provision at year-end; evaluated the 
appropriateness of management’s inventory 
provisioning method; tested the underlying 
data; and evaluated the reasonableness of the 
assumptions used by management by 
assessing the percentage of shrinkage based 
on actual results from the physical inventory 
counts performed during the year and historical 
percentage of shrinkage.

Other information 

Management is responsible for the other information. The other information comprises the Management’s 
Discussion and Analysis and the information, other than the consolidated financial statements and our 
auditor’s report thereon, included in the annual report. 

Our opinion on the consolidated financial statements does not cover the other information and we do not 
express any form of assurance conclusion thereon. 

In connection with our audit of the consolidated financial statements, our responsibility is to read the other 
information identified above and, in doing so, consider whether the other information is materially 
inconsistent with the consolidated financial statements or our knowledge obtained in the audit, or 
otherwise appears to be materially misstated. 

If, based on the work we have performed, we conclude that there is a material misstatement of this other 
information, we are required to report that fact. We have nothing to report in this regard. 

Responsibilities of management and those charged with governance for the 
consolidated financial statements 

Management is responsible for the preparation and fair presentation of the consolidated financial 
statements in accordance with IFRS, and for such internal control as management determines is 
necessary to enable the preparation of consolidated financial statements that are free from material 
misstatement, whether due to fraud or error. 

45CONSOLIDATED FINANCIAL STATEMENTSIn preparing the consolidated financial statements, management is responsible for assessing the 
Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going 
concern and using the going concern basis of accounting unless management either intends to liquidate 
the Company or to cease operations, or has no realistic alternative but to do so. 

Those charged with governance are responsible for overseeing the Company’s financial reporting 
process.  

Auditor’s responsibilities for the audit of the consolidated financial statements 

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as 
a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s 
report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a 
guarantee that an audit conducted in accordance with Canadian generally accepted auditing standards 
will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and 
are considered material if, individually or in the aggregate, they could reasonably be expected to influence 
the economic decisions of users taken on the basis of these consolidated financial statements. 

As part of an audit in accordance with Canadian generally accepted auditing standards, we exercise 
professional judgment and maintain professional skepticism throughout the audit. We also: 

 

Identify and assess the risks of material misstatement of the consolidated financial statements, 
whether due to fraud or error, design and perform audit procedures responsive to those risks, and 
obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of 
not detecting a material misstatement resulting from fraud is higher than for one resulting from error, 
as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of 
internal control. 

  Obtain an understanding of internal control relevant to the audit in order to design audit procedures 

that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the 
effectiveness of the Company’s internal control. 

  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting 

estimates and related disclosures made by management. 

  Conclude on the appropriateness of management’s use of the going concern basis of accounting and, 
based on the audit evidence obtained, whether a material uncertainty exists related to events or 
conditions that may cast significant doubt on the Company’s ability to continue as a going concern. If 
we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report 
to the related disclosures in the consolidated financial statements or, if such disclosures are 
inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to 
the date of our auditor’s report. However, future events or conditions may cause the Company to 
cease to continue as a going concern.  

46THE NORTH WEST COMPANY INC. 2020  Evaluate the overall presentation, structure and content of the consolidated financial statements, 

including the disclosures, and whether the consolidated financial statements represent the underlying 
transactions and events in a manner that achieves fair presentation. 

  Obtain sufficient appropriate audit evidence regarding the financial information of the entities or 
business activities within the Company to express an opinion on the consolidated financial 
statements. We are responsible for the direction, supervision and performance of the group audit. We 
remain solely responsible for our audit opinion. 

We communicate with those charged with governance regarding, among other matters, the planned scope 
and timing of the audit and significant audit findings, including any significant deficiencies in internal 
control that we identify during our audit.  

We also provide those charged with governance with a statement that we have complied with relevant 
ethical requirements regarding independence, and to communicate with them all relationships and other 
matters that may reasonably be thought to bear on our independence, and where applicable, related 
safeguards. 

From the matters communicated with those charged with governance, we determine those matters that 
were of most significance in the audit of the consolidated financial statements of the current period and 
are therefore the key audit matters. We describe these matters in our auditor’s report unless law or 
regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we 
determine that a matter should not be communicated in our report because the adverse consequences of 
doing so would reasonably be expected to outweigh the public interest benefits of such communication. 

The engagement partner on the audit resulting in this independent auditor’s report is Patrick Green. 

Chartered Professional Accountants 

Winnipeg, Manitoba 
April 7, 2021 

47CONSOLIDATED FINANCIAL STATEMENTSConsolidated Balance Sheets 

($ in thousands)

CURRENT ASSETS

Cash
Accounts receivable (Note 5) 
Inventories (Note 6) 
Prepaid expenses
Income tax receivable (Note 10) 

NON-CURRENT ASSETS

Property & Equipment (Note 7) 
Right-of-use assets (Note 8) 
Promissory note receivable (Note 24)
Goodwill (Note 9) 
Intangible assets (Note 9) 
Deferred tax asset (Note 10) 
Other assets (Note 11) 

TOTAL  ASSETS

CURRENT LIABILITIES

Accounts payable and accrued liabilities
Current portion of long-term debt (Note 12) 
Current portion of lease liabilities (Note 8)
Income tax payable (Note 10) 

NON-CURRENT LIABILITIES
Long-term debt (Note 12) 
Lease liabilities (Note 8) 
Defined benefit plan obligation (Note 13) 
Deferred tax liability (Note 10) 
Other long-term liabilities

TOTAL  LIABILITIES

SHAREHOLDERS’ EQUITY
Share capital (Note 16) 
Contributed surplus
Retained earnings
Accumulated other comprehensive income
Equity attributable to The North West Company Inc.
Non-controlling interests

TOTAL  EQUITY

TOTAL  LIABILITIES & EQUITY

See accompanying notes to consolidated financial statements.  

Approved on behalf of the Board of Directors

“Annalisa King”  

DIRECTOR  

“H. Sanford Riley”

DIRECTOR

January 31, 2021

January 31, 2020

$ 

$ 

$ 

71,536 
91,443 
226,962 
6,919 
— 
396,860 

531,794 
107,766 
49,020 
48,263 
36,151 
7,288 
14,026 
794,308 

1,191,168 

205,202 
90,456 
16,393 
3,084 

315,135 

190,966 
104,226 
38,446 
12,488 
24,676 
370,802 

685,937 

174,213 
13,394 
282,088 
21,605 
491,300 
13,931 

505,231 

$      

$ 

$ 

28,187 
104,869 
248,040 
12,375 
6,122 
399,593 

555,075 
127,870 
— 
49,569 
41,608 
28,233 
13,588 
815,943 

1,215,536 

173,058 
1,850 
19,176 
— 

194,084 

409,115 
119,928 
40,138 
8,750 
16,551 
594,482 

788,566 

173,681 
8,650 
211,252 
20,315 
413,898 
13,072 

426,970 

$ 

1,191,168 

$ 

1,215,536 

48THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Earnings

($ in thousands, except per share amounts)

SALES

Cost of sales

Gross profit

Selling, operating and administrative expenses (Notes 17, 18) 

Earnings from operations

Interest expense (Note 19) 

Earnings before income taxes

Income taxes (Note 10) 

NET EARNINGS FOR THE YEAR

NET EARNINGS ATTRIBUTABLE TO
The North West Company Inc.
Non-controlling interests
TOTAL NET EARNINGS

NET EARNINGS PER SHARE (Note 21)

Basic

Diluted

WEIGHTED-AVERAGE NUMBER OF SHARES OUTSTANDING (000's)

Basic

Diluted

See accompanying notes to consolidated financial statements.

Year Ended

Year Ended

January 31, 2021

January 31, 2020

$  2,359,239 

$ 2,094,393 

  (1,584,686) 

  (1,429,995) 

774,553 

664,398 

(565,204) 

(534,045) 

209,349 

(16,808) 

192,541 

(48,981) 

130,353 

(20,948) 

109,405 

(23,132) 

$  143,560 

$ 

86,273 

$  139,874 
3,686 
$  143,560 

$ 

$ 

2.87 

2.82 

48,758 

49,526 

$ 

$ 

$ 

$ 

82,724 
3,549 
86,273 

1.70 

1.68 

48,751 

49,375 

49CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Comprehensive Income

($ in thousands)

NET EARNINGS FOR THE YEAR

Other comprehensive income/(loss), net of tax:

Items that may be reclassified to net earnings:

Year Ended

Year Ended

January 31, 2021

January 31, 2020

$  143,560 

$ 

86,273 

Exchange differences on translation of foreign controlled subsidiaries

677 

828 

Items that will not be subsequently reclassified to net earnings:

Remeasurements of defined benefit plans (Note 13) 

Remeasurements of defined benefit plans of equity investee

Total other comprehensive income/(loss), net of tax

3,747 

(143) 

4,281 

(8,456) 

(33) 

(7,661) 

COMPREHENSIVE INCOME FOR THE YEAR

$  147,841 

$ 

78,612 

OTHER COMPREHENSIVE INCOME/(LOSS) ATTRIBUTABLE TO

The North West Company Inc.

Non-controlling interests

$ 

4,894 

$ 

(8,041) 

(613) 

380 

TOTAL OTHER COMPREHENSIVE INCOME/(LOSS)

$ 

4,281 

$ 

(7,661) 

COMPREHENSIVE INCOME ATTRIBUTABLE TO

The North West Company Inc.

Non-controlling interests

TOTAL COMPREHENSIVE INCOME

See accompanying notes to consolidated financial statements.

$  144,768 

$ 

74,683 

3,073 

3,929 

$  147,841 

$ 

78,612 

50THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Changes in Shareholders' Equity

($ in thousands)

Share
Capital

Contributed
Surplus

Retained 
Earnings

AOCI (1)

Total

Non-
Controlling 
Interests

Total 
Equity

Balance at January 31, 2020

$  173,681  $ 

8,650  $  211,252  $ 20,315  $  413,898  $ 

13,072  $  426,970 

Net earnings for the year

Other comprehensive income/(loss)
Other comprehensive loss of equity 

investee

Comprehensive income

Purchased and cancelled (Note 16)
Equity settled share-based payments 
(Note 14) 

Issuance of common shares (Note 16)

Dividends (Note 20) 

Balance at January 31, 2021

— 

— 

— 

— 
(648) 

— 

1,180 

— 

— 

— 

— 

— 
— 

  139,874 

— 

  139,874   

3,686    143,560 

3,747 

1,290 

5,037   

(613)   

4,424 

(143) 

— 

(143)   

—   

(143) 

  143,478 
(5,366) 

1,290 
— 

  144,768   
(6,014)   

3,073    147,841 
(6,014) 

—   

5,015 

(271) 

— 

— 

— 

(67,276) 

— 

— 

— 

5,015   

909   

—   

—   

5,015 

909 

(67,276)   

(2,214)   

(69,490) 

532 

(69,580) 
$ 174,213  $  13,394  $ 282,088  $ 21,605  $ 491,300  $  13,931  $ 505,231 

(67,366)   

(72,642) 

(2,214)   

4,744 

— 

Balance at January 31, 2019

$  173,681  $ 

3,530  $  201,368  $ 19,867  $  398,446  $ 

12,570  $  411,016 

Net earnings for the year

Other comprehensive income/loss
Other comprehensive loss of equity 

investee

Comprehensive income

Equity settled share-based payments 
(Note 14) 

Dividends (Note 20) 
Issuance of common shares (Note 16) 

— 

— 

— 

— 

— 

— 
— 

— 

— 

— 

— 

— 

82,724 

(8,456) 

— 

448 

82,724   

(8,008)   

3,549   

86,273 

380   

(7,628) 

(33) 

— 

(33)   

—   

(33) 

74,235 

448 

74,683   

3,929   

78,612 

5,120 

— 
— 

5,120 

— 

(64,351) 
— 

(64,351) 

— 

— 
— 

— 

5,120   

(64,351)   
—   

—   

5,120 

(3,427)   
—   

(67,778) 
— 

(59,231)   

(3,427)   

(62,658) 

Balance at January 31, 2020

$  173,681  $ 

8,650  $  211,252  $ 20,315  $  413,898  $ 

13,072  $  426,970 

 (1) Accumulated Other Comprehensive Income

See accompanying notes to consolidated financial statements.

51CONSOLIDATED FINANCIAL STATEMENTS      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Cash Flows

($ in thousands)

CASH PROVIDED BY (USED IN)

Operating activities

Net earnings for the year

Adjustments for:

Amortization (Notes 7, 8, 9)

Provision for income taxes (Note 10) 

Interest expense (Note 19) 

Equity settled share-based compensation (Note 14) 

Insurance proceeds, property and equipment (Note 17)

Taxes paid

Loss on disposal of property and equipment

Gain on disposition of Giant Tiger stores (Note 24)

Giant Tiger asset impairment and store closure provision (Note 24)

Change in non-cash working capital

Change in other non-cash items

Cash from operating activities

Investing activities

Purchase of property and equipment (Note 7) 

Intangible asset additions (Note 9) 

Proceeds from disposal of property and equipment

Insurance proceeds, property and equipment

Cash used in investing activities

Financing activities

Net increase/(decrease) in long-term debt (Note 12)

Debt issuance (Note 12)

Payment of lease liabilities, principal

Payment of lease liabilities, interest

Dividends (Note 20) 

Dividends to non-controlling interests (Note 20)

Interest paid

Issuance of common shares (Note 16)

Common shares purchased and cancelled (Note 16)

Cash used in financing activities

Effect of changes in foreign exchange rates on cash

NET CHANGE IN CASH 

Cash, beginning of year

CASH, END OF YEAR

See accompanying notes to consolidated financial statements.

Year Ended

Year Ended

January 31, 2021

January 31, 2020

$  143,560 

$ 

86,273 

92,078 

48,981 

16,808 

5,015 

(5,306) 

(14,892) 

709 

(24,712) 

9,411 

271,652 

58,975 

8,091 

338,718 

(70,886) 

(4,358) 

3,038 

5,306 

89,222 

23,132 

20,948 

5,120 

(7,790) 

(19,916) 

32 

— 

— 

197,021 

(28,670) 

(7,234) 

161,117 

(111,305) 

(10,300) 

705 

16,628 

(66,900) 

(104,272) 

(214,853) 

94,808 

(19,073) 

(5,065) 

(67,276) 

(2,214) 

(8,282) 

909 

(6,014) 

43,018 

— 

(21,834) 

(5,560) 

(64,351) 

(3,427) 

(15,082) 

— 

— 

(227,060) 

(67,236) 

(1,409) 

43,349 

28,187 

130 

(10,261) 

38,448 

$ 

71,536 

$ 

28,187 

52THE NORTH WEST COMPANY INC. 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to 
Consolidated 
Financial 
Statements

($ IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
JANUARY 31, 2021 AND 2020 

1. ORGANIZATION 

The  North  West  Company  Inc.  (NWC  or  the  Company)  is  a 
corporation  amalgamated  under  the  Canada  Business  Corporations 
Act  (CBCA)  and  governed  by  the  laws  of  Canada.    The  Company, 
through  its  subsidiaries,  is  a  leading  retailer  to  rural  and  remote 
communities in the following regions: northern Canada, rural Alaska, 
the  South  Pacific  and  the  Caribbean.    These  regions  comprise  two 
reportable  operating 
segments:  Canadian  Operations  and 
International Operations.  

On July 5, 2020, the Company sold 36 of its 46 Giant Tiger ("GT") 
stores  to  Giant  Tiger  Stores  Limited  ("GTSL")  and  recorded  a  non-
interest bearing promissory note receivable. See Note 24.

The address of its registered office is 77 Main Street, Winnipeg, 
Manitoba.    These  consolidated  financial  statements  have  been 
approved  for  issue  by  the  Board  of  Directors  of  the  Company  on 
April 7, 2021.

2. BASIS OF PREPARATION 

(A) Statement  of  Compliance 

  These  consolidated  financial 
statements  have  been  prepared 
in  accordance  with 
International  Financial  Reporting  Standards  (IFRS),  as  issued  by 
the International Accounting Standards Board (IASB).  

(B) Basis of Measurement  The consolidated financial statements 
have  been  prepared  on  a  going  concern  basis,  under  the 
historical  cost  convention,  except  for  the  following  which  are 
measured at fair value, as applicable:

•
•
•

Liabilities for share-based payment plans (Note 14)
Defined benefit pension plan  (Note 13)
Assets and liabilities acquired in a business combination

The methods used to measure fair values are discussed further 
in the notes to these consolidated financial statements.

(C)  Functional  and  Presentation  Currency    The  presentation 
currency  of  the  consolidated  financial  statements  is  Canadian 
dollars,  which  is  the  Company’s  functional  currency.    All 
financial  information  is  presented  in  Canadian  dollars,  unless 
otherwise  stated,  and  has  been  rounded  to  the  nearest 
thousand.

3. SIGNIFICANT ACCOUNTING POLICIES 

The accounting policies set out below have been applied to all years 
presented in these consolidated financial statements, and have been 
applied consistently by both the Company and its subsidiaries using 
uniform accounting policies for like transactions and other events in 
similar circumstances.

(A) Basis  of  Consolidation    Subsidiaries  are  entities  controlled, 
either  directly  or  indirectly,  by  the  Company.    Control  is 
established when the Company has rights to an entity's variable 
returns,  and  has  the  ability  to  affect  those  returns  through  its 
power over the entity.  Subsidiaries are fully consolidated from 
the  date  on  which  control  is  transferred  to  the  Company  until 
the date that control ceases.  The Company assesses control on 
an ongoing basis.  

Net  Earnings  or  loss  and  each  component  of  other 
comprehensive  income  are  attributed  to  the  shareholders  of 
the  Company  and  to  the  non-controlling  interests.    Total 
comprehensive income is attributed to the shareholders of the 
Company  and  to  the  non-controlling  interests  even  if  this 
results in the non-controlling interests having a deficit balance 
on consolidation.

A joint arrangement can take the form of a joint operation 
or a joint venture.  Joint ventures are those entities over which 
the Company has joint control of the rights to the net assets of 
the arrangement, rather than rights to its assets and obligations 
for  its  liabilities.    The  Company’s  50%  interest  in  Transport 
Nanuk Inc. has been classified as a joint venture.  Its results are 
included  in  the  consolidated  statements  of  earnings  using  the 
equity  method  of  accounting.    The  consolidated  financial 
statements include the Company's share of both earnings and 
other  comprehensive  income  from  the  date  that  significant 
influence  or  joint  control  commences  until  the  date  that  it 
ceases.    Joint  ventures  are  carried  in  the  consolidated  balance 
sheets  at  cost  plus  post-acquisition  changes  in  the  Company’s 
share of net assets of the entity, less any impairment in value.

All  significant  inter-company  amounts  and  transactions 

have been eliminated. 

(B) Business  Combinations 

  Business  combinations  are 
accounted for using the acquisition method of accounting.  The 
consideration  transferred  is  measured  at  the  fair  value  of  the 
assets  given,  equity  instruments  issued  and  liabilities  assumed 
at  the  date  of  exchange.      Acquisition  costs  incurred  are 
expensed and included in selling, operating and administrative 
expenses.    Any  contingent  consideration  to  be  transferred  by 
the  acquirer  will  be  recognized  at  fair  value  at  the  acquisition 
date.    Subsequent  changes  to  the  fair  value  of  the  contingent 
consideration which is deemed to be an asset or liability will be 
recognized  in  either  net  earnings  or  as  a  change  to  other 
comprehensive income ("OCI").  If the contingent consideration 
is classified as equity, it will not be remeasured and settlement 
is accounted for within equity. 

Identifiable  assets  acquired,  and  liabilities  and  contingent 
liabilities  assumed  in  a  business  combination,  are  measured 
initially at their fair values at the acquisition date irrespective of 
the  extent  of  any  non-controlling  interest.    The  excess  of  the 
cost  of  the  acquisition  over  the  fair  value  of  the  Company’s 
share  of  the  identifiable  net  assets  acquired  is  recorded  as 
goodwill.  If the cost of acquisition is less than the fair value of 
the  net  assets  of  the  subsidiary  acquired,  the  difference  is 
recognized directly in the consolidated statement of earnings.

53NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
Non-controlling interests are measured either at fair value 
or  their  proportionate  share  of  the  acquiree's  identifiable  net 
assets at the date of acquisition.

(C) Revenue  Recognition    Revenue  on  the  sale  of  goods  and 
services  is  recorded  at  the  time  the  sale  is  made  or  service  is 
rendered  to  the  customer.    Sales  are  presented  net  of  tax, 
returns and discounts and are measured at the fair value of the 
consideration received or receivable from the customer for the 
products  sold  or  services  supplied. 
  Service  charges  on 
customer  account  receivables  are  accrued  each  month  on 
balances outstanding at each account’s billing date.

(G)

(D)

Inventories    Inventories  are  valued  at  the  lower  of  cost  and 
net  realizable  value.    The  cost  of  warehouse  inventories  is 
determined using the weighted-average cost method.  The cost 
of  retail  inventories  is  determined  using  the  retail  method  of 
inventories  and  the 
accounting  for  general  merchandise 
weighted-average  cost  method  for  food  inventories.    Cost 
includes the cost to purchase goods net of vendor rebates plus 
other  costs  incurred  in  bringing  inventories  to  their  present 
location and condition.  Net realizable value is estimated based 
on  the  amount  at  which  inventories  are  expected  to  be  sold, 
taking  into  consideration  decreases  in  retail  prices  due  to 
obsolescence, damage or seasonality.

Inventories are written down to net realizable value if net 
  When 
realizable  value  declines  below  carrying  amount. 
circumstances that previously caused inventories to be written 
down  below  cost  no  longer  exist  or  when  there  is  clear 
evidence  of  an  increase  in  selling  price,  the  amount  of  the 
write-down previously recorded is reversed.  

(E) Vendor Rebates  Consideration received from vendors related 
to the purchase of merchandise is recorded on an accrual basis 
as a reduction in the cost of the vendor’s products and reflected 
as a reduction of cost of sales and related inventory when it is 
probable they will be received and the amount can be reliably 
estimated.

(F) Property and Equipment  Property and equipment are stated 
at  cost  less  accumulated  amortization  and  any  impairment 
losses.  Cost includes any directly attributable costs, borrowing 
costs  on  qualifying  construction  projects,  and  the  costs  of 
dismantling  and  removing  the  items  and  restoring  the  site  on 
which they are located.  When major components of an item of 
property  and  equipment  have  different  useful  lives,  they  are 
accounted for as separate items.  Amortization methods, useful 
lives  and  residual  values  are  reviewed  at  each  reporting  date 
and adjusted if appropriate.  Assets under construction and land 
are  not  amortized.    Amortization  is  calculated  from  the  dates 
assets  are  available  for  use  using  the  straight-line  method  to 
allocate  the  cost  of  assets  less  their  residual  values  over  their 
estimated useful lives.

Estimated useful lives of Property and Equipment are as follows:

Buildings                                        3% –   8% 
Leasehold improvements          3% –  20% 
Aircraft                                         3.3% –  20%
Fixtures and equipment             8% –  20% 
Computer equipment              12% –  33% 

Major  aircraft  maintenance  overhaul  expenditures,  including 
labour, are capitalized and depreciated over the expected life of 
the maintenance cycle.  Any remaining carrying value, if any, is 
derecognized  when  the  major  maintenance  overhaul  occurs.  
All  other  costs  associated  with  maintenance  of  aircraft  fleet 
assets are charged to the statement of earnings as incurred.

Impairment  of  Non-financial  Assets    Tangible  assets  and 
definite life intangible assets are reviewed at each balance sheet 
date  to  determine  whether  events  or  conditions  indicate  that 
their  carrying  amount  may  not  be  recoverable.    If  any  such 
indication exists, the recoverable amount of the asset, which is 
the higher of its fair value less costs of disposal and its value in 
use,  is  estimated  in  order  to  determine  the  extent  of  the 
impairment loss.  Where the asset does not generate cash flows 
that are independent from other assets, the Company estimates 
the  recoverable  amount  of  the  cash-generating  unit  (CGU)  to 
which  the  asset  belongs.    For  tangible  and  intangible  assets 
excluding goodwill, the CGU is the smallest group of assets that 
generates  cash  inflows  from  continuing  use  that  are  largely 
independent  of  the  cash  inflows  of  other  assets  or  groups  of 
assets.    CGU's  may  comprise  individual    stores  or  groups  of 
stores.

Goodwill  and  indefinite  life  intangible  assets  are  not 
amortized  but  are  subject  to  an  impairment  test  annually  and 
whenever  indicators  of  impairment  are  detected.    Goodwill  is 
allocated  to  CGUs  that  are  expected  to  benefit  from  the 
synergies  of  the  related  business  combination  and  represents 
the  lowest  level  within  the  Company  at  which  goodwill  is 
monitored for internal management purposes. 

Any impairment charge is recognized in the consolidated 
statement  of  earnings  in  the  period  in  which  it  occurs,  to  the 
extent that the carrying value exceeds its recoverable amount.  
Where  an  impairment  loss  other  than  an  impairment  loss  on 
goodwill subsequently reverses due to a change in the original 
estimate,  the  carrying  amount  of  the  asset  is  increased  to  the 
revised  estimate  of 
Impairment 
charges on goodwill are not reversed.

its  recoverable  amount. 

All  impairment  losses  are  recognized  in  the  consolidated 
statement  of  earnings. 
loss,  except  an 
impairment  loss  related  to  goodwill,    is  reversed  if  the  reversal 
can  be  related  objectively  to  an  event  occurring  after  the 
impairment loss was recognized. 

impairment 

  An 

(H) Leases  At contract inception, the Company assesses whether a 
contract  is,  or  contains  a  lease  and  recognizes  a  right-of-use 
asset and a lease liability at the lease commencement date. The 
right-of-use asset is initially measured at cost, which comprises 
the  initial  amount  of  the  lease  liability  adjusted  for  any  lease 
payments  made  at  or  before  the  commencement  date,  plus 
any  initial  direct  costs  incurred  and  an  estimate  of  costs  to 
dismantle and remove or restore the underlying asset, less any 
lease incentives received.

Subsequent to initial measurement, the Company applies 
the cost model. Right-of-use assets are subsequently amortized 
using the straight-line method from the lease commencement 
date to the earlier of the end of their useful life or the end of the 
lease term. The estimated useful lives of right-of-use assets are 
determined  based  on  the  shorter  of  the  lease  term  and  the 
useful life of the underlying asset. Right-of-use assets may also 
be 
for 
remeasurements of the lease liability, as applicable.

losses  and  adjusted 

reduced  by 

impairment 

54THE NORTH WEST COMPANY INC. 2020 
The lease liability is initially measured at the present value 
of  the  lease  payments  unpaid  at  the  commencement  date 
using  the  interest  rate  implicit  in  the  lease  or  the  Company's 
incremental  borrowing  rate.  Lease  payments  are  comprised  of 
fixed payments including in-substance fixed payments, variable 
lease payments based on an index or rate, amounts expected to 
be  payable  under  residual  value  guarantees  and  the  exercise 
price under a purchase option that the Company is reasonably 
certain  to  exercise  and  certain  early  termination  costs.  The 
period  over  which  the  lease  payments  are  discounted  is  the 
reasonably certain lease term, which may include lease renewal 
options.  Generally, 
incremental 
borrowing rate as the discount rate.

the  Company  uses 

its 

Each 

lease  payment 

is  apportioned  between 

the 
repayment of the lease liability and a finance cost. The finance 
cost  is  recognized  in  interest  expense  in  the  consolidated 
statements of earnings using the effective interest rate method. 
The  lease  liability  is  remeasured  when  there  is  a  change  in 
future lease payments arising from a change in an index or rate, 
a change in lease term, a change in the assessment of an option 
to  purchase  the  right-of-use  asset  or  a  change  in  an  expected 
residual value guarantee. 

The  Company  has  elected  not  to  recognize  right-of-use 
assets and lease liabilities for certain short-term leases that have 
a lease term of 12 months or less and leases of low-value assets. 
Variable lease payments that do not depend on an index or rate 
are  also  expensed  as  incurred.  The  Company  recognizes  these 
lease  payments  as  an  expense  in  the  consolidated  statements 
of earnings. 

(L) Share-based Payment Transactions 

Equity  settled  plans    Certain  stock  options  and  certain 
performance share units settled in common shares  are equity 
settled  share-based  payment  plans.    The  grant  date  fair  values 
of these benefits are recognized as an employee expense over 
the vesting period, with corresponding increases in equity. 

 The fair value of these plans is determined using an option 
pricing  model.    Market  conditions  attached  to  certain  equity-
settled  share-based  payments  are  taken  into  account  when 
estimating  the  fair  value  of  the  equity  instruments  granted.  
Upon  exercise  or  settlement  of  equity-based 
instruments, 
consideration 
together  with  amounts 
if  any, 
previously  recorded  in  contributed  surplus  are  recorded  as  an 
increase to share capital.

received, 

Cash  settled  plans    Certain  stock  options,  certain  Performance 
Share  Units,  the  Executive  Deferred  Share  Unit  Plan  and  the 
Director  Deferred  Share  Unit  Plan  are  cash  settled  share-based 
payments.    These  plans  are  measured  at  fair  value  at  each 
balance  sheet  date  and  a  charge  or  recovery  is  recognized 
through  the  consolidated  statement  of  earnings  over  the 
vesting  period.    A  corresponding  adjustment  is  reflected  in 
accounts  payable  and  accrued  liabilities  or  other  long-term 
liabilities.

Estimates  related  to  vesting  conditions  are  reviewed 
regularly and the value of the charges under both cash settled 
and  equity  settled  plans  are  adjusted  in  the  consolidated 
statement  of  earnings  to  reflect  expected  and  actual  levels  of 
benefits vesting.

(I) Borrowing Costs  Borrowing costs directly attributable to the 
acquisition or construction of qualifying assets are capitalized as 
part  of  the  cost  of  the  respective  asset  until  it  is  ready  for  its 
intended use.  Qualifying assets are those assets that necessarily 
take  a  substantial  period  of  time  to  prepare  for  their  intended 
use.    Borrowing  costs  are  capitalized  based  on  the  Company’s 
weighted-average cost of borrowing.  All other borrowing costs 
are expensed as incurred.  

(J) Goodwill  Goodwill represents the excess of the consideration 
identifiable  assets, 
transferred  over  the  fair  value  of  the 
including intangible assets, and liabilities of the acquiree at the 
date of acquisition.  Goodwill is not amortized but is subject to 
an 
indicators  of 
impairment  are  detected.    Goodwill  is  carried  at  cost  less 
accumulated impairment losses.

impairment  test  annually  and  whenever 

(K)

Intangible Assets  Intangible assets with finite lives are carried 
at cost less accumulated amortization and any impairment loss.  
Amortization is recorded on a straight-line basis over the term 
of the estimated useful life of the asset as follows:

(M) Foreign  Currency  Translation    The  accounts  of  foreign 
operations have been translated into the presentation currency, 
Canadian  dollars.    Assets  and  liabilities  are  translated  at  the 
period-end  exchange  rate,  and  revenues  and  expenses  at  the 
average  rate  for  the  period.    Foreign  exchange  gains  or  losses 
arising  from  the  translation  of  the  net  investment  in  foreign 
operations and the portion of the U.S. denominated borrowings 
designated as a hedge against this investment are recorded in 
equity  as  other  comprehensive  income.    Foreign  exchange 
gains  or  losses  recorded  in  accumulated  other  comprehensive 
income  (AOCI)  are  recognized  in  net  earnings  when  there  is  a 
reduction in the net investment in foreign operations.

Items included in the consolidated financial statements of 
the  Company  and  its  subsidiaries  are  measured  using  the 
currency  of  the  primary  economic  environment  in  which  the 
entity  operates  (functional  currency).    Transactions  in  foreign 
currencies are translated to the respective functional currencies 
at  exchange  rates  approximating  the  rates  in  effect  at  the 
transaction dates.  Monetary assets and liabilities denominated 
in  foreign  currencies  at  the  reporting  date  are  retranslated  to 
the functional currency at the exchange rate ruling at that date.

Software   
   3 – 7 years
Non-compete agreements         3 – 5 years
Other 

   5 – 10 years 

Intangible assets with indefinite lives comprise the Cost-U-Less 
and  Riteway  Food  Markets  banners.    These  assets  are  not 
amortized but instead  tested for impairment annually or more 
frequently if indicators of impairment are identified.

55NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
(N)

Income Taxes  Income tax expense includes taxes payable on 
current earnings and changes in deferred tax balances.  Current 
income  tax  expense  is  the  expected  tax  payable  on  taxable 
income for the period, using tax rates enacted or substantively 
enacted  at  the  reporting  date,  and  any  adjustment  to  tax 
payable in respect of previous periods.  

income 

tax  assets  and 

The  Company  accounts  for  deferred  income  taxes  using 
the  liability  method  of  tax  allocation.    Under  the  liability 
liabilities  are 
method,  deferred 
determined  based  on  the  temporary  differences  between  the 
financial statement carrying values and tax bases of assets and 
liabilities,  and  are  measured  using  substantively  enacted  tax 
rates and laws that are expected to be in effect in the periods in 
which the deferred income tax assets or liabilities are expected 
to  be  realized  or  settled.    The  measurement  of  deferred  tax 
reflects the tax consequences that would follow the manner in 
which the Company expects to settle the carrying amount of its 
assets  and  liabilities.    A  deferred  tax  asset  is  recognized  to  the 
extent  that  it  is  probable  that  future  taxable  earnings  will  be 
available  against  which  the  temporary  difference  can  be 
utilized.  Deferred tax assets are reviewed at each reporting date 
and are reduced to the extent that it is no longer probable that 
the related tax benefit will be realized.  Deferred tax assets and 
liabilities are offset when they relate to income taxes levied by 
the  same  taxation  authority  and  there  is  a  legally  enforceable 
right to offset the amounts.

Income  tax  expense  is  recognized  in  the  consolidated 
statement  of  earnings,  except  to  the  extent  that  it  relates  to 
items recognized directly in other comprehensive income or in 
equity,  in  which  case  the  related  income  tax  expense  is  also 
recognized 
in  equity 
respectively.  

in  other  comprehensive 

income  or 

(O) Employee Benefits  The Company maintains either a defined 
benefit or defined contribution pension plan for the majority of 
its  Canadian  employees,  and  an  employee  savings  plan  for  its 
U.S.  employees.    Other  benefits  include  employee  bonuses, 
employee share purchase plans and termination benefits.

Defined Benefit Pension Plan  The actuarial determination of the 
defined  benefit  obligations  for  pension  benefits  uses  the 
projected  unit  credit  method  prorated  on  services  which 
incorporates management’s best estimate of the discount rate,  
salary  escalation,  retirement  rates,  termination  rates  and 
retirement ages of employees.  The discount rate used to value 
the defined benefit obligation is derived from a portfolio of high 
quality Corporate AA bonds denominated in the same currency 
in which the benefits are expected to be paid and with terms to 
maturity  that,  on  average,  match  the  terms  of  the  defined 
benefit  plan  obligations.    Bonds  included  in  the  curve  are 
denominated in the currency in which the benefits will be paid 
that  have  terms  to  maturity  approximating  the  terms  of  the 
related pension liability.  

The  amount  recognized 

in  the  consolidated  balance 
sheets  at  each  reporting  date  represents  the  present  value  of 
the defined benefit obligation, and is reduced by the fair value 
of plan assets.  Any recognized asset or surplus is limited to the 
present value of economic benefits available in the form of any 
future 
future 
the  plan  or 
contributions.  To the extent that there is uncertainty regarding 
entitlement to the surplus, no asset is recorded.  The Company’s 
funding  policy  is  in  compliance  with  statutory  regulations  and 
amounts funded are deductible for income tax purposes.

reductions 

refunds 

from 

in 

The  actuarially  determined  expense  for  current  service  is 
recognized annually in the consolidated statement of earnings. 

The actuarially determined net interest costs on the net defined 
benefit plan obligation are recognized in interest expense.

 All actuarial remeasurements arising from defined benefit 
plans are recognized in full in the period in which they arise in 
the  consolidated  statements  of  comprehensive  income,  and  
are immediately recognized in retained earnings.  The effect of 
the  asset  ceiling  is  also  recognized  in  other  comprehensive 
income.  

Defined  Contribution  Pension  Plans    The  Company  sponsors 
defined  contribution  pension  plans  for  eligible  employees 
where fixed contributions are paid into a registered plan. There 
is no obligation for the Company to pay any additional amount 
into  these  plans.    Contributions  to  the  defined  contribution 
pension plans are expensed as incurred.  

Short-term  Benefits    An  undiscounted  liability  is  recognized  for 
the  amount  expected  to  be  paid  under  short-term  incentive 
plans or employee share purchase plans if the Company has a 
present legal or constructive obligation to pay this amount as a 
result  of  past  service  provided  by  the  employee  and  the 
obligation can be estimated reliably.

Termination  Benefits    Termination  benefits  are  expensed  at  the 
earlier of when the Company can no longer withdraw the offer 
of those benefits and when the Company recognizes costs for a 
restructuring.  If the effect is significant, benefits are discounted 
to present value.

(P) Provisions    A  provision  is  recognized  if,  as  a  result  of  a  past 
event,  the  Company  has  a  present 
legal  or  constructive 
obligation that can be estimated reliably, and it is probable that 
an  outflow  of  economic  benefits  will  be  required  to  settle  the 
obligation. 

(Q) Financial Instruments  

  The  Company 

Recognition  and  derecognition 
initially 
recognizes  financial  instruments  on  the  trade  date  at  which  it 
becomes  a  party  to  the  contractual  provisions  of  the 
instrument.    Financial  instruments  are  initially  measured  at  fair 
value.  For financial assets or financial liabilities not at fair value 
through  profit  or 
loss,  transaction  costs  that  are  directly 
attributable  to  the  acquisition  or  issue  of  the  financial  asset  or 
financial liability are included in the initial fair value. 

Financial  assets  are  derecognized  when  the  contractual 
rights  to  receive  cash  flows  and  benefits  related  from  the 
financial  asset  expire,  or  the  Company  transfers  the  control  or 
substantially  all  the  risks  and  rewards  of  ownership  of  the 
financial  asset  to  another  party. 
liabilities  are 
derecognized  when  obligations  under  the  contract  expire,  are 
discharged or cancelled.  Financial assets and liabilities are offset 
and  the  net  amount  presented  in  the  consolidated  balance 
sheets  when  the  Company  has  a  legal  right  to  offset  the 
amounts  and  intends  to  either  settle  on  a  net  basis  or  realize 
the asset and settle the liability simultaneously.

  Financial 

Financial  assets    On  initial  recognition,  all  financial  assets  are 
classified  to  be  subsequently  measured  at  amortized  cost,  fair 
value  through  other  comprehensive  income  or  fair  value 
  The  Company’s  financial  assets 
through  profit  and 
comprised  of  cash,  accounts  receivable,  promissory  note 
receivable and other financial assets are classified as amortized 
cost.    Interest  revenue,  consisting  primarily  of  service  charge 
income on customer accounts receivable and interest imputed 
on  promissory  note  receivable  are  included  in  sales  in  the 

loss. 

56THE NORTH WEST COMPANY INC. 2020 
 
consolidated  statements  of  earnings.    The  Company  has  no 
significant assets measured at fair value.  

losses 

receivable  and 

(“ECL’s")  on  accounts 

The  Company  recognizes  loss  allowances  for  expected 
the 
credit 
promissory note receivable.  The change in ECL’s is recognized 
in net earnings and reflected as an allowance against accounts 
receivable.    The  Company  uses  historical  trends,  timing  of 
recoveries and management’s judgment as to whether current 
economic and credit conditions are such that actual losses are 
likely to differ from historical trends.  

Financial  liabilities  On  initial  recognition,  financial  liabilities  are 
classified to be subsequently measured at amortized cost or fair 
value.    The  Company’s  financial  liabilities  comprised  of  long-
term  debt,  accounts  payable,  accrued  liabilities,  lease  liabilities 
and  certain  other  liabilities  are  classified  as  amortized  cost.  
Interest  expense  is  recorded  using  the  effective  interest  rate 
in  the  consolidated  statements  of 
method  and 
earnings as interest expense.  The Company has no significant 
liabilities measured at fair value.

included 

Hedging    The  Company  is  exposed  to  financial  risks  associated 
with movements in foreign exchange rates.  The Company uses 
a  net  investment  hedge  to  counterbalance  gains  and  losses 
arising on the retranslation of foreign operations with gains and 
losses  on  a  financial  liability.    The  Company  has  designated 
certain U.S. denominated debt as a hedge of its net investment 
in International Operations.  

To the extent that the hedging relationship is effective, the 
foreign  exchange  gains  and  losses  arising  from  translation  of 
this  debt  are  included  in  other  comprehensive  income  and 
presented  within  shareholders’  equity  as  accumulated  other 
comprehensive 
losses  are 
subsequently  recognized  in  earnings  when  the  hedged  item 
affects earnings.

  These  gains  and 

income. 

To qualify for hedge accounting, the Company documents 
its  risk  management  strategy,  the  relationship  between  the 
hedging instrument and the hedged item and the nature of the 
risks  being  hedged. 
  The  Company  also  documents  the 
assessment  of  the  effectiveness  of  the  hedging  relationship  to 
show that the hedge has been and will likely be highly effective 
on an ongoing basis.

loss  on  the  hedging 

Hedge  accounting  is  discontinued  when  the  hedging 
instrument expires or is sold, terminated, exercised, or no longer 
qualifies  for  hedge  accounting.    At  that  time,  any  cumulative 
in 
gain  or 
accumulated other comprehensive income is retained in equity 
until the forecasted transaction occurs.  If a hedged transaction 
is no longer expected to occur, the net cumulative gain or loss 
recognized in other comprehensive income is transferred to the 
consolidated statements of earnings for the period.

instrument  recognized 

(R) Cash  Cash comprises cash on hand and balances with banks.  

(S) Net  Earnings  Per  Share    Basic  net  earnings  per  share  are 
calculated  by  dividing  the  net  earnings  attributable  to 
shareholders of The North West Company Inc. by the weighted-
average  number  of  common  shares  outstanding  during  the 
period.    Diluted  net  earnings  per  share  is  determined  by 
adjusting  these  net  earnings  and  the  weighted-average 
number  of  common  shares  outstanding  for  the  effects  of  all 
potentially  dilutive  shares,  which  comprise  potential  shares 
issued  under  the  Share  Option  Plan,  Performance  Share  Unit 
Plan and Director Deferred Share Unit Plan.

(T) Dividends  Dividends declared and payable to the Company's 
shareholders  are  recognized  as  a  liability  in  the  consolidated 
balance sheets in the period in which distributions are declared.

IFRS 

requires  management 

(U) Use  of  Estimates,  Assumptions  &  Judgment    The 
preparation  of  consolidated  financial  statements  in  conformity 
with 
to  make  estimates, 
assumptions  and  judgments  that  affect  the  application  of 
accounting  policies,  the  reported  amounts  of  revenues  and 
expenses  during  the  reporting  period  and  disclosure  of 
contingent  assets  and  liabilities  in  the  consolidated  financial 
statements  and  notes.      Judgment  has  been  used  in  the 
if  a 
application  of  accounting  policy  and  to  determine 
transaction  should  be  recognized  or  disclosed 
in  these 
consolidated 
statements  while  estimates  and 
assumptions  have  been  used  to  measure  balances  recognized 
or disclosed.

financial 

Estimates,  assumptions  and  judgments  are  based  on 
management’s historical experience, best knowledge of current 
events,  conditions  and  actions  that  the  Company  may 
undertake  in  the  future  and  other  factors  that  management 
believes  are  reasonable  under  the  circumstances.    Estimates 
and underlying assumptions are reviewed on an ongoing basis.  
Certain  of  these  estimates  require  subjective  or  complex 
judgments  by  management  about  matters  that  are  uncertain 
and  changes  in  these  estimates  could  materially  impact  the 
consolidated  financial  statements  and  notes.    Revisions  to 
accounting estimates are recognized in the period in which the 
estimates are reviewed and in any future periods affected.

The  areas  that  management  believes  involve  a  higher 
degree  of 
judgment  or  complexity,  or  areas  where  the 
estimates  and  assumptions  may  have  the  most  significant 
impact  on  the  amounts  recognized 
in  the  consolidated 
financial statements include the following:  

•

•

•

•

•

•

•

includes 

Allowance for doubtful accounts is estimated based on an 
expected credit loss impairment model based on historical  
trends, timing of recoveries and management's judgment 
as to whether current economic and credit conditions are 
such  that  actual  losses  are  likely  to  differ  from  historical 
trends (Notes 5, 15)
Inventories are remeasured based on the lower of cost and 
net realizable value  (Note 6)
Amortization  methods 
for  property  and  equipment, 
including  aircraft  and  right-of-use  assets,  are  based  on 
management's  estimate of the most appropriate method 
to reflect the pattern of an asset's future economic benefit.  
This 
judgment  of  what  asset  components 
constitute a significant cost in relation to the total cost of 
an asset (Notes 7, 8)
Impairment of long-lived assets is influenced by judgment 
in  determining  indicators  of  impairment  and  estimates 
used to measure impairment losses, if any  (Note 7)
Recognition of identifiable assets and liabilities acquired in 
a  business  combination  requires  judgment  as  to  their  fair 
value
Goodwill and indefinite life intangible asset impairment is 
dependent  on  judgment  used  to  identify  indicators  of 
impairment  and  estimates  used  to  measure  impairment 
losses, if any (Note 9)
Income  taxes  have  judgment  applied  to  determine  when 
tax losses, credits and provisions are recognized based on 
tax rules in various jurisdictions (Note 10)

57NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
•

•

•

•

receivable 

Defined  benefit  pension  plan  obligation  and  expense 
depends  on  assumptions  used  in  the  actuarial  valuation
(Note 13)
Leases  require  assumptions  and  estimates  in  order  to 
determine  the  value  of  the  right-of-use  assets  and  lease 
liabilities, the implicit and incremental  borrowing rates, as 
applicable,    and  whether  renewal  options  are  reasonably 
certain of being exercised (Note 8)
includes  management's 
Promissory  note 
estimate  of  the  fair  value  of  contingent  consideration 
receivable for the sale of its Giant Tiger stores (Note 24)
The  COVID-19  pandemic  has 
in  material 
disruption  to  business  globally  and  significant  economic 
uncertainty.    In  response,  governments  worldwide  have 
enacted emergency measures to both combat the spread 
of  the  virus  and  stabilize  economic  conditions.    The
COVID-19  economic  environment  in  which  we  operate  is 
uncertain and subject to volatility.  The Company is unable 
to reliably forecast the severity and duration of the impact 
of  COVID-19  on  the  economy,  the  Company's  customers, 
suppliers and employees, and consequently, its impact on 
the future financial results and condition of the Company, 
including its estimates, assumptions and judgments.

resulted 

(V) Share  capital 

  Common  shares  are  classified  as  equity.
Incremental  costs  directly  attributable  to  the  issue  of  ordinary 
shares are recognized as a deduction from equity, net of any tax 
effects.    Share  repurchases  are  deducted  from  share  capital  at 
their  historical  average  cost  and  the  excess  between  the 
repurchase  price  and  historical  average  cost  charged  to 
retained earnings.

(W) Government  Grants    The  Company  recognizes  government 
grants for expenses incurred in the consolidated statements of 
earnings  on  a  systematic  basis  in  the  periods  in  which  the 
associated expenses are recognized, provided the Company will 
comply  with  the  grant  conditions  and  there  is  reasonable 
assurance they will be received. 

(X) Future  Standards  and  Amendments    There  are  no  IFRS  or 
IFRIC  interpretations  that  are  not  yet  effective  that  would  be 
expected to have a material impact on the Company.

The following key information is presented by geographic segment:  

Consolidated Statements of Earnings

Year Ended

Sales

Canada

Food

General merchandise and 
other

Canada

International

Food

General merchandise and 
other

January 31, 2021

January 31, 2020

$  935,725 

$ 

842,916 

440,463 

428,636 

$ 1,376,188 

$  1,271,552 

$  866,045 

$ 

731,756 

117,006 

91,085 

International

$  983,051 

$ 

822,841 

Consolidated

$ 2,359,239 

$  2,094,393 

Earnings before amortization, interest and income taxes

Canada

International

$  206,498 

$ 

140,359 

94,929 

79,216 

Consolidated

$  301,427 

$ 

219,575 

Earnings from operations

Canada

International

$  144,141 

$ 

77,376 

65,208 

52,977 

Consolidated

$  209,349 

$ 

130,353 

Supplemental Information

Assets
Canada(1)
International(1)

January 31, 2021

January 31, 2020

$  754,162 

$ 

787,392 

437,006 

428,144 

Consolidated

$ 1,191,168 

$  1,215,536 

4. SEGMENTED INFORMATION

The  Company  is  a  retailer  of  food  and  everyday  products  and 
services  in  two  geographical  segments,  Canada  and  International.  
The Canadian segment consists of subsidiaries operating retail stores 
and  complimentary  businesses  to  serve  northern  Canada.    The 
International  segment  consists  of  subsidiaries  operating  in  the 
continental  United  States,  Caribbean  and  South  Pacific.    Financial 
information for these business segments is regularly reviewed by the 
Company’s  President  and  Chief  Executive  Officer 
to  assess 
performance and make decisions about the allocation of resources.

Year Ended

January 31, 2021

January 31, 2020

Canada

Int'l

Canada

Int'l

Purchase of property and 
     equipment

$  61,331  $  9,555  $  67,828  $  43,477 

Amortization

$  62,357  $ 29,721  $  62,983  $  26,239 

(1)  Canadian  total  assets  includes  goodwill  of  $11,025  (January  31, 
2020  –  $11,025).  International  total  assets  includes  goodwill  of 
$37,238 (January 31, 2020 – $38,544).

58THE NORTH WEST COMPANY INC. 20205. ACCOUNTS RECEIVABLE

6.

INVENTORIES

Inventories are valued at the lower of cost and net realizable value. 
Valuing  inventories  requires  the  Company  to  use  estimates  related 
to: the determination of margin factors used to convert inventory to 
cost;  future  retail  sales  prices  and  reductions,  inventory  losses  or 
shrinkage  during  periods  between  the  last  physical  count  and  the 
balance  sheet  date;  and  vendor  rebates  based  on  the  volume  of 
purchases  during  a  period  of  time,  product  remaining  in  closing 
inventory  and  the  probability  that  funds  will  be  collected  from 
vendors.    Included  in  cost  of  sales  for  the  year  ended  January  31, 
2021, the Company recorded $1,645 (January 31, 2020 – $1,036) for 
the write-down of inventories as a result of net realizable value being 
lower than cost.  There was no reversal of inventories written down 
previously that are no longer estimated to sell below cost during the 
year ended January 31, 2021 or 2020.

January 31, 2021

January 31, 2020

Trade accounts receivable

$ 

82,213 

$ 

81,925 

Corporate and other accounts 

receivable

Less: allowance for doubtful 

accounts

20,360 

34,782 

(11,130) 

(11,838) 

$ 

91,443 

$ 

104,869 

The  carrying  values  of  accounts  receivable  are  a  reasonable 
approximation of their fair values.  The maximum exposure to credit 
risk  at  the  reporting  date  is  the  carrying  value  of  each  class  of 
  Credit  risk  for  trade  accounts 
receivable  mentioned  above. 
receivable  is  discussed  in  Note  15.    Corporate  and  other  accounts 
receivable  have  a  lower  risk  profile  relative  to  trade  accounts 
receivable  because  they  are  largely  due  from  government  or 
corporate entities.

Movements in the allowance for doubtful accounts for customer and 
commercial accounts receivables are as follows:

January 31, 2021

January 31, 2020

Balance, beginning of year

$ 

(11,838) 

$ 

(17,961) 

Net charge

Written off

(8,398) 

9,106 

(7,189) 

13,312 

Balance, end of year

$ 

(11,130) 

$ 

(11,838) 

59NOTES TO CONSOLIDATED FINANCIAL STATEMENTS7. PROPERTY & EQUIPMENT 

January 31, 2021

Cost

Land

Buildings

Leasehold 
improvements

Fixtures & 
equipment

Aircraft 

Computer 
equipment

Construction 
in process

Total

Balance, beginning of year

$  18,869 

$  570,726 

$  83,817  $  366,311  $  81,119  $  76,299 

$  35,125  $ 1,232,266 

Additions

Disposals

GT store disposition (Note 24)

337 

— 

— 

35,705 

(87) 

— 

3,467 

(3,897) 

17,131 

(5,091) 

23,754 

(2,068) 

(23,181) 

(26,168) 

Effect of movements in foreign exchange

(359) 

(6,414) 

(763) 

(4,010) 

4,609 

(2,313) 

— 

(1,187) 

(14,117) 

70,886 

— 

— 

(13,456) 

(49,349) 

(62) 

(12,795) 

— 

— 

Total January 31, 2021

$  18,847 

$  599,930 

$  59,443  $  348,173  $  102,805  $  77,408 

$  20,946  $ 1,227,552 

Accumulated amortization

Balance, beginning of year

Amortization expense

Disposals

GT store disposition (Note 24)

Effect of movements in foreign exchange

Impairment losses

$ 

— 

— 

— 

— 

— 

— 

$  304,270 

$  47,279  $  254,930  $  16,038  $  54,674 

$ 

—  $  677,191 

24,230 

(31) 

— 

(2,853) 

— 

4,053 

(1,756) 

19,358 

(2,208) 

10,654 

(475) 

(15,338) 

(16,088) 

(302) 

320 

(3,161) 

969 

— 

— 

— 

4,063 

(2,285) 

— 

(670) 

— 

— 

— 

— 

— 

87 

62,358 

(6,755) 

(31,426) 

(6,986) 

1,376 

Total January 31, 2021

$ 

— 

$  325,616 

$  34,256  $  253,800  $  26,217  $  55,782 

$ 

87  $  695,758 

Net book value January 31, 2021

$  18,847 

$  274,314 

$  25,187  $  94,373  $  76,588  $  21,626 

$  20,859  $  531,794 

January 31, 2020

Cost

Land

Buildings

Leasehold 
improvements

Fixtures & 
equipment

Aircraft

Computer 
equipment

Construction 
in process

Total

Balance, beginning of year

$  18,092 

$  520,117 

$  76,922  $  346,644  $  84,574  $  77,860 

$  31,696  $ 1,155,905 

Additions

Disposals

Effect of movements in foreign exchange

712 

— 

65 

49,691 

(33) 

951 

10,812 

(4,054) 

137 

27,183 

7,378 

12,195 

3,334 

  111,305 

(8,019) 

(10,833) 

(13,924) 

503 

— 

168 

— 

95 

(36,863) 

1,919 

Total January 31, 2020

$  18,869 

$  570,726 

$  83,817  $  366,311  $  81,119  $  76,299 

$  35,125  $ 1,232,266 

Accumulated amortization

Balance, beginning of year

Amortization expense

Disposals

Effect of movements in foreign exchange

$ 

— 

— 

— 

— 

$  281,115 

$  46,064  $  242,273  $ 

9,397  $  62,110 

$ 

—  $  640,959 

22,684 

(16) 

487 

4,694 

(3,578) 

99 

19,303 

(6,960) 

314 

9,565 

6,353 

(2,924) 

(13,853) 

— 

64 

— 

— 

— 

62,599 

(27,331) 

964 

Total January 31, 2020

$ 

— 

$  304,270 

$  47,279  $  254,930  $  16,038  $  54,674 

$ 

—  $  677,191 

Net book value January 31, 2020

$  18,869 

$  266,456 

$  36,538  $  111,381  $  65,081  $  21,625 

$  35,125  $  555,075 

The Company reviews its property and equipment for indicators of impairment. During the year ended January 31, 2020 the Company wrote-
off assets with a net book value of $7,909 which were reimbursed by insurance proceeds.

Interest capitalized  
Interest  attributable  to  the  construction  of  qualifying  assets  was  capitalized  using  an  average  rate  of  3.4%  and  3.9%  for  the  years  ended 
January 31, 2021 and 2020 respectively.  Interest capitalized in additions amounted to $180 (January 31, 2020 – $195).  Accumulated interest 
capitalized in the cost total above amounted to $3,027 (January 31, 2020 – $2,847).

60THE NORTH WEST COMPANY INC. 2020    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8. RIGHT-OF-USE ASSETS & LEASE LIABILITIES 

Right-of-use assets

January 31, 2021

Cost

Balance, beginning of year

Additions

Disposals

Lease extensions and other items

Effect of movements in foreign exchange

Total January 31, 2021

Accumulated amortization

Balance, beginning of year

Amortization expense

Disposals

Impairment losses

Effect of movements in foreign exchange

Total January 31, 2021

Net book value January 31, 2021

January 31, 2020

Cost

Balance, beginning of year

Additions

Disposals

Effect of movements in foreign exchange

Total January 31, 2020

Accumulated amortization

Balance, beginning of year

Amortization expense

Disposals

Effect of movements in foreign exchange

Total January 31, 2020

Net book value January 31, 2020

Land & buildings

Fixtures & 
equipment

Aircraft 

Total

$ 

208,216  $ 

5,820  $ 

5,104  $ 

28,390 

(61,887) 

487 

(3,107) 

1,788 

(1,089) 

150 

(1) 

1,626 

(3,671) 

— 

— 

219,140 

31,804 

(66,647) 

637 

(3,108) 

$ 

$ 

$ 

$ 

172,099  $ 

6,668  $ 

3,059  $ 

181,826 

84,802  $ 

2,810  $ 

3,658  $ 

17,745 

(33,815) 

1,655 

(979) 

1,438 

(943) 

— 

— 

1,174 

(3,485) 

— 

— 

91,270 

20,357 

(38,243) 

1,655 

(979) 

69,408  $ 

3,305  $ 

1,347  $ 

74,060 

102,691  $ 

3,363  $ 

1,712  $ 

107,766 

Land & buildings

Fixtures & 
equipment

Aircraft

Total

$ 

226,416  $ 

6,717  $ 

3,672  $ 

20,558 

(39,413) 

655 

1,345 

(2,243) 

1 

2,062 

(630) 

— 

236,805 

23,965 

(42,286) 

656 

$ 

$ 

$ 

$ 

208,216  $ 

5,820  $ 

5,104  $ 

219,140 

101,863  $ 

3,538  $ 

3,610  $ 

20,567 

(37,949) 

321 

1,521 

(2,249) 

— 

678 

(630) 

— 

109,011 

22,766 

(40,828) 

321 

84,802  $ 

2,810  $ 

3,658  $ 

91,270 

123,414  $ 

3,010  $ 

1,446  $ 

127,870 

61NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lease liabilities
The total current and long-term lease liability is $16,393  (January 31, 
2020  -  $19,176)  and  $104,226  (January  31,  2020  -  $119,928), 
respectively.  The  Company's  lease  liabilities  are  discounted  at  its 
incremental  borrowing  rate,  generally  calculated  from  applicable 
Canadian and U.S. corporate bond yields.  At January 31, 2021, lease 
liabilities reflect a weighted-average risk-free rate of 3.7% (January 31, 
2020  –  3.8%)  and    weighted-average  remaining  lease  term  of  10.2 
years (January 31, 2020 – 9.7 years).

Maturity analysis - contractual undiscounted cash flows

0-1 year

2-3 years

4-5 years

6 years+

January 31, 2021

$ 

20,148 

36,781 

25,423 

59,910 

Total undiscounted cash flows

$  142,262 

Variable Lease Payments
Some property leases contain variable payment terms that are linked 
to sales generated from a store.  For individual stores, up to 100% of 
lease payments are on the basis of variable payment terms.  Variable 
payment  terms  are  used  for  a  variety  of  reasons, 
including 
minimizing  the  fixed  costs  base  for  newly  established  stores.  
Variable lease payments that depend on sales are recognized in net 
earnings  in  the  period  in  which  the  condition  that  triggers  those 
payments occurs.  The Company made variable lease payments not 
included in lease liabilities of $7,137 (January 31, 2020 – $6,109).

Extension Options
Some  store  leases  contain  extension  options  exercisable  by  the 
Company  up  to  one  year  before  the  end  of  the  non-cancellable 
contract  period.    Where  practicable,  the  Company  seeks  to  include 
extension  options  in  new  leases  to  provide  operational  flexibility.  
The    extension  options  held  are  exercisable  only  by  the  Company 
and  not  by  the 
lease 
commencement  whether  it  is  reasonably  certain  to  exercise  the 
extension options.  The extension options included by the Company 
do not extend the lease beyond ten years.  The Company reassesses 
whether  it  is  reasonably  certain  to  exercise  the  options  if  there  is  a 
significant  event  or  significant  change  in  circumstances  within  its 
control. 

  The  Company  assesses  at 

lessors. 

Other leases
Short-term and low value lease payments are not material.

9. GOODWILL & INTANGIBLE ASSETS 

Goodwill

January 31, 2021

January 31, 2020

Balance, beginning of year

$ 

49,569 

$ 

45,203 

Additions

Effect of movements in foreign 
     exchange

— 

(1,306) 

4,125 

241 

Balance, end of year

$ 

48,263 

$ 

49,569 

Goodwill  represents  the  excess  of  the  consideration  transferred  to 
acquire businesses over the fair value of their identifiable assets.

Goodwill Impairment Testing  
A  goodwill  asset  balance  of  $37,238  (January  31,  2020  –  $38,544)   
relates to acquisition of subsidiaries by the Company's International 
Operations.  A goodwill asset balance of $11,025 (January 31, 2020 – 
$11,025)  relates  to  acquisitions  by  the  Company's  Canadian 
Operations. These balances were tested by means of comparing the 
recoverable amount of the operating segment to its carrying value.  
The recoverable amount was based on its fair value less costs to sell.

The recoverable amount was estimated from the product of financial 
performance and trading multiples observed for both the Company 
and  other  publicly  traded  retail  companies.    Values  assigned  to  the 
key  assumptions  represent  management's  best  estimates  and  have 
been  based  on  data  from  both  external  and  internal  sources.    This 
fair  value  measurement  was  categorized  as  a  Level  3  fair  value 
measurement based on the inputs in the valuation technique used.  
Key  assumptions  used  in  the  estimation  of  enterprise  value  are  as 
follows:

•

•

•

Financial  performance  was  measured  with  actual  and 
budgeted  earnings  based  on  sales  and  expense  growth 
specific  to  each  store  and  the  Company's  administrative 
offices.    Financial  budgets  and  forecasts  are  approved  by 
senior  management  and  consider  historical  sales  volume 
and price growth;
The ratio of enterprise value to financial performance was 
determined using a range of market trading multiples from 
the Company and other public retail companies; and
Costs to sell have been estimated as a fixed percentage of 
enterprise value.  This is consistent with the approach of an 
independent market participant.

No  impairment  has  been  identified  on  goodwill,  and  management 
considers  reasonably  foreseeable  changes  in  key  assumptions  are 
unlikely to produce a goodwill impairment.  

62THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
Intangible assets

January 31, 2021

Cost

Balance, beginning of year

Additions

Effect of movements in foreign exchange

Total January 31, 2021

Accumulated Amortization

Balance, beginning of year

Amortization expense

Effect of movements in foreign exchange

Total January 31, 2021

Software

Store banners

Other

Total

$  62,911 

$  10,170 

$  12,895 

$  85,976 

3,977 

— 

— 

(345) 

381 

(113) 

4,358 

(458) 

$  66,888 

$ 

9,825 

$  13,163 

$  89,876 

$  36,033 

8,591 

— 

$  44,624 

$ 

$ 

— 

— 

— 

— 

$ 

8,335 

$  44,368 

772 

(6) 

9,363 

(6) 

$ 

9,101 

$  53,725 

Net book value January 31, 2021

$  22,264 

$  9,825 

$ 

4,062 

$  36,151 

Intangible assets

January 31, 2020

Cost

Balance, beginning of year

Additions

Write off of fully amortized assets

Effect of movements in foreign exchange

Total January 31, 2020

Accumulated Amortization

Balance, beginning of year

Amortization expense 

Write off of fully amortized assets

Effect of movements in foreign exchange

Total January 31, 2020

Software

Store banners

Other

Total

$  62,164 

$  10,103 

$  10,554 

$  82,821 

3,861 

(3,114) 

— 

— 

— 

67 

2,314 

— 

27 

6,175 

(3,114) 

94 

$  62,911 

$  10,170 

$  12,895 

$  85,976 

$  35,752 

3,395 

(3,114) 

— 

$  36,033 

$ 

$ 

— 

— 

— 

— 

— 

$ 

7,870 

$  43,622 

462 

— 

3 

3,857 

(3,114) 

3 

$ 

8,335 

$  44,368 

Net book value January 31, 2020

$  26,878 

$  10,170 

$ 

4,560 

$  41,608 

Work in process
As at January 31, 2021, the Company had incurred $23 (January 31, 
2020 – $14,338) for intangible assets that were not yet available for 
use, and therefore not subject to amortization.

  This  method 

from  Royalty  approach. 

Intangible Asset Impairment Testing  
The  Company  determines  the  fair  value  of  the  store  banners  using 
the  Relief 
requires 
management  to  make  long-term  assumptions  about  future  sales, 
terminal  growth  rates,  royalty  rates  and  discount  rates.    Sales 
forecasts for the following financial year together with medium and 
terminal  growth  rates  ranging  from  2%  to  5%  are  used  to  estimate 
future sales, to which a royalty rate of 0.5% is applied.  The present 
value of this royalty stream is compared to the carrying value of the 
asset.   No impairment has been identified on intangible assets and 
management  considers  reasonably  foreseeable  changes  in  key 
assumptions are unlikely to produce an intangible asset impairment.   

63NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Changes in the combined statutory income tax rate primarily reflect 
changes in earnings of the Company's subsidiaries across various tax 
jurisdictions. 

Deferred tax assets of $5,646 (January 31, 2020 - $4,800)  arising from 
certain  foreign  income  tax  losses  were  not  recognized  on  the 
consolidated  balance  sheets.    The  income  tax  losses  expire  from 
2023 – 2031.

Deferred  income  tax  charged  (credited)  to  other  comprehensive 
income during the year is as follows:

Year Ended

January 31, 2021

January 31, 2020

Net investment hedge:

Origination and reversal of
     temporary difference

Impact of change in tax rates

Defined benefit plan 
actuarial gain / (loss):

Origination and reversal of
     temporary difference

Impact of change in tax rates

$  (1,153) 

— 

$  (1,153) 

$ 

$ 

— 

— 

— 

$  1,384 

$ 

(3,115) 

2 

(2) 

$  1,386 

$ 

(3,117) 

10. INCOME TAXES 

The following are the major components of income tax expense:

Year Ended

January 31, 2021

January 31, 2020

Current tax expense:

Current tax on earnings for
     the year

Withholding taxes

Over provision in prior years

Deferred tax expense:

Origination and reversal of
     temporary differences

Impact of change in tax rates

Under provision in prior years

$  26,332 

$  15,400 

130 

(2,191) 

124 

(1,982) 

$  24,271 

$  13,542 

$  22,598 

$ 

7,425 

6 

2,106 

75 

2,090 

$  24,710 

$ 

9,590 

Income taxes

$  48,981 

$  23,132 

Income  tax  expense  varies  from  the  amounts  that  would  be 
computed  by  applying  the  statutory  income  tax  rate  to  earnings 
before taxes for the following reasons:

Year Ended

January 31, 2021

January 31, 2020

Earnings before income taxes

$ 192,541 

$ 109,405 

Combined statutory income
     tax rate

 24.0 %

 21.3 %

Expected income tax expense

$ 46,197 

$ 23,280 

Increase (decrease) in income taxes resulting from:

Non-deductible expenses/
     non-taxable income

Unrecognized income tax
     losses

Withholding taxes

Impact of change in tax rates
GILTI tax (1)

(Over)/under provision in prior
     years

Other

$ 

(25) 

$ (1,530) 

982 

130 

6 

1,836 

(85) 

(60) 

892 

124 

75 

  — 

108 

183 

Provision for income taxes

$ 48,981 

$ 23,132 

Income tax rate

 25.4 %

 21.1 %

(1)  The  Company  is  subject  to  the  Global  Intangible  Low-Taxed 
Income  provision  ("GILTI")  enacted  as  part  of  the  US  Tax  Cuts  and 
Jobs  Act  in  December  2017.  This  tax  is  imposed  on  the  foreign 
earnings  of  a  controlled  foreign  corporation.  The  Company  has  the 
option  to  account  for  the  GILTI  tax  as  a  period  cost,  if  and  when 
incurred, or to recognize deferred taxes for outside basis temporary 
differences expected to reverse as GILTI.  The Company has elected 
to account for GILTI as a period cost.

64THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income tax effects of temporary differences that give rise to significant portions of deferred income tax assets and liabilities are as follows:

Deferred tax assets:

Property & equipment

Lease obligation

Inventory

Share-based compensation and
     long-term incentive plans

Defined benefit plan obligation

Accrued liabilities

Deferred limited partnership earnings

Unrealized foreign exchange loss

Other

Deferred tax liabilities:

Goodwill & intangible assets

Property & equipment

Right-of-use assets

Investment in joint venture

Deferred limited partnership earnings

Other

January 31, 2020

Taxes (charged) 
credited to net 
earnings

Taxes (charged)/
credited to OCI

Other 
adjustments

January 31, 2021

$ 

$ 

$ 

$ 

$ 

7,791 

32,100 

2,233 

5,039 

11,316 

3,675 

2,038 

— 

2,634 

$ 

$ 

4,174 

(3,665) 

429 

1,689 

984 

(1,256) 

(2,038) 

— 

350 

$ 

— 

— 

— 

— 

(1,386) 

— 

— 

1,153 

— 

11 

(481) 

(64) 

(28) 

— 

(82) 

— 

— 

24 

$ 

11,976 

27,954 

2,598 

6,700 

10,914 

2,337 

— 

1,153 

3,008 

66,826 

$ 

667 

$ 

(233) 

$ 

(620) 

$ 

66,640 

(1,047) 

$ 

(158) 

$ 

(13,115) 

(29,530) 

(1,654) 

— 

(1,997) 

(47,343) 

19,483 

(1,719) 

3,746 

(50) 

(24,667) 

(2,529) 

(25,377) 

(24,710) 

$ 

$ 

$ 

$ 

— 

— 

— 

— 

— 

— 

— 

(233) 

$ 

$ 

$ 

43 

217 

429 

19 

(9) 

181 

880 

260 

$ 

(1,162) 

(14,617) 

(25,355) 

(1,685) 

(24,676) 

(4,345) 

(71,840) 

(5,200) 

$ 

$ 

Recorded on the consolidated balance sheet as follows:

Year Ended

Deferred tax assets

Deferred tax liabilities

January 31, 2021

January 31, 2020

$ 

7,288 

$ 

28,233 

(12,488) 

(8,750) 

$ 

(5,200) 

$ 

19,483 

65NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
February 1, 2019

Taxes (charged) 
credited to net 
earnings

Taxes charged 
to OCI

Other 

adjustments January 31, 2020

Deferred tax assets:

Property & equipment

Lease obligation

Inventory

Share-based compensation and long-term incentive plans

Defined benefit plan obligation

Accrued liabilities

Deferred limited partnership earnings

Other

Deferred tax liabilities:

Goodwill & intangible assets

Property & equipment

Right-of-use assets

Investment in joint venture

Other

$ 

$ 

$ 

$ 

$ 

17,404 

32,228 

1,736 

4,228 

7,846 

3,610 

1,319 

1,170 

$ 

(9,594) 

$ 

(193) 

485 

810 

353 

50 

719 

1,535 

— 

— 

— 

— 

3,117 

— 

— 

— 

69,541 

$ 

(5,835) 

$ 

3,117 

(834) 

$ 

(206) 

$ 

(9,181) 

(29,302) 

(1,130) 

(2,784) 

(43,231) 

26,310 

(3,899) 

(158) 

(524) 

1,032 

(3,755) 

(9,590) 

$ 

$ 

$ 

$ 

— 

— 

— 

— 

— 

— 

3,117 

$ 

$ 

$ 

$ 

$ 

(19) 

$ 

65 

12 

1 

— 

15 

— 

(71) 

3 

(7) 

(35) 

(70) 

— 

(245) 

(357) 

(354) 

$ 

$ 

$ 

$ 

7,791 

32,100 

2,233 

5,039 

11,316 

3,675 

2,038 

2,634 

66,826 

(1,047) 

(13,115) 

(29,530) 

(1,654) 

(1,997) 

(47,343) 

19,483 

In assessing the recovery of deferred income tax assets, management considers whether it is probable that the deferred income tax assets 
will be realized.  The recognition and measurement of the current and deferred tax assets and liabilities involves dealing with uncertainties in 
the  application  of  complex  tax  regulations  and  in  the  assessment  of  the  recoverability  of  deferred  tax  assets.    The  ultimate  realization  of 
deferred income tax assets is dependent upon the generation of future taxable income during the periods in which the temporary differences 
are deductible.

Actual income taxes could vary from these estimates as a result of future events, including changes in income tax laws or the outcome of 
tax  reviews  by  tax  authorities  and  related  appeals.    To  the  extent  the  final  outcome  is  different  from  the  amounts  initially  recorded,  such 
differences, which could be significant, will impact the tax provision in the period in which the outcome is determined.

No  deferred  tax  has  been  recognized  in  respect  of  temporary  differences  between  the  carrying  value  and  tax  value  of  investments  in 
subsidiaries.  The Company is in a position to control the timing and reversal of these differences and believes it is probable that they will not 
reverse in the foreseeable future.  The temporary differences associated with the Company’s foreign subsidiaries are approximately $190,737 at 
January 31, 2021 (January 31, 2020 – $152,539).

11. OTHER ASSETS 

Investment in joint venture (Note 23)

Other

January 31, 2021

January 31, 2020

$  12,481 

1,545 

$  12,252 

1,336 

$  14,026 

$  13,588 

66THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12. LONG-TERM DEBT 

January 31, 2021

January 31, 2020

Current:
Revolving loan facility (1)
Senior notes (4)
Promissory note payable (8)

Non-current:
Revolving loan facility (1)
Revolving loan facilities (2)

Revolving loan facilities (3)

Senior notes (4)

Senior notes (5)

Senior notes (6)
Revolving loan facility (7)
Promissory notes payable (8)

$ 

— 

$ 

89,300 

1,156 

950 

— 

900 

$  90,456 

$ 

1,850 

$ 

— 

— 

— 

— 

89,300 

$ 

— 

36,943 

  176,716 

92,334 

— 

  100,000 

  100,000 

— 

1,666 

— 

3,122 

$  190,966 

$  409,115 

Total

$  281,422 

$  410,965 

(4)  The  US$70,000  senior  notes  mature  on  June  16,  2021,  have  a 
fixed interest rate of 3.27% on US$55,000 and a floating interest rate 
on US$15,000 based on U.S. LIBOR plus a spread.  The  senior notes 
are  secured  by  certain  assets  of  the  Company  and  rank  pari  passu 
with  the  $300,000  Canadian  Operations  loan  facilities,  the  $100,000 
senior notes, the US$70,000 senior notes due in 2027 and 2032 and 
the US$52,000 loan facilities.

(5) In June 2020, the Company issued US$70,000 senior notes.  These 
US$70,000 senior notes comprise US$35,000 due June 16, 2027 with 
a fixed interest rate of 2.88% and US$35,000 due June 16, 2032 with a 
fixed interest rate of 3.09%.  The senior notes are secured by certain 
assets  of  the  Company  and  rank  pari  passu  with  the  $300,000 
Canadian  Operations  loan  facilities,  the  $100,000  senior  notes,  the 
US$70,000  senior  notes  due  June  16,  2021  and  the  US$52,000  loan 
facilities.

(6)    The  $100,000  senior  notes  mature  September  26,  2029,  have  a 
fixed  interest  rate  of  3.74%,  are  secured  by  certain  assets  of  the 
Company  and  rank  pari  passu  with  the  $300,000  Canadian 
Operations  loan  facilities,  the  US$70,000  senior  notes  due  in  2021, 
the US$70,000 senior notes due in 2027 and 2032 and the US$52,000 
loan facilities.

(7)  The Canadian and International Operations have revolving loan 
facilities  to  meet  working  capital  requirements  and  for  general 
business purposes.  These facilities bear a floating rate of interest and 
are secured by certain assets of the Company.

(1)  The  committed,  revolving  U.S. 
loan  facility  provides  the 
International  Operations  with  up  to  US$40,000  for  working  capital 
requirements  and  general  business  purposes.    This  facility  matures 
February  12,  2025,  bears  a  floating  rate  of  interest  based  on  U.S. 
LIBOR  plus  a  spread  and  is  secured  by  certain  accounts  receivable 
and inventories of the International Operations.  At January 31, 2021, 
the International Operations had drawn US$NIL (January 31, 2020 –                     
US$719) on this facility.   

(2)  The  US$52,000  loan  facilities  mature  September  26,  2022  and 
bear  interest  at  U.S.  LIBOR  plus  a  spread.    These  committed  loan 
facilities are secured by certain assets of the Company and rank pari 
passu  with  the  US$70,000  senior  notes  due  in  2021,  the  US$70,000 
senior  notes  due  in  2027  and  2032,  the  $100,000  senior  notes  and 
the  $300,000  Canadian  Operations  loan  facilities.    At  January  31, 
2021,  the  Company  had  drawn  US$NIL  (January  31,  2020  – 
US$27,936) on these facilities.  

(3)  These committed, revolving loan facilities provide the Company's 
Canadian  Operations  with  up  to  $300,000  for  working  capital  and 
general  business  purposes.    These  facilities  mature  September  26, 
2022,  are  secured  by  certain  assets  of  the  Company  and  rank  pari 
passu  with  the  US$70,000  senior  notes  due  in  2021,  the  $100,000 
senior notes, the US$70,000 senior notes due in 2027 and 2032  and 
the US$52,000 loan facilities.  These facilities bear a floating interest 
rate based on Bankers Acceptances rates plus stamping fees or the 
Canadian prime interest rate.

(8)  Promissory notes payable are non-interest bearing, have annual 
principal  payments  and  are  secured  by  certain  assets  of  the 
Company.

13. POST-EMPLOYMENT BENEFITS 

The  Company  sponsors  defined  benefit  and  defined  contribution 
pension  plans  covering  the  majority  of  Canadian  employees.  
Effective  January  1,  2011,  the  Company  entered  into  an  amended 
and  restated  staff  pension  plan,  which  incorporated  legislated 
changes,  administrative  practice,  and  added  a  defined  contribution 
provision  (the  “Amended  Plan”).    Under  the  Amended  Plan,  all 
members  as  of  December  31,  2011  who  did  not  meet  a  qualifying 
threshold  based  on  number  of  years  in  the  pension  plan  and  age 
were transitioned to the defined contribution pension plan effective 
January 1, 2011 and no longer accumulate years of service under the 
defined  benefit  pension  plan. 
  The  defined  benefit  pension 
previously  earned  by  members  transitioned  to  the  defined 
contribution  plan,  will  continue  to  accrue  in  accordance  with  the 
terms  of  the  plan  based  on  the  member’s  current  pensionable 
earnings.  Members who met the qualifying threshold on January 1, 
2011, elected between accruing a defined contribution benefit and 
continuing  to  accrue  a  defined  benefit  pension  in  accordance  with 
the provisions of the Amended Plan.

The defined benefit pension plans are based on years of service 
and  final  average  salary.    The  Company  uses  actuarial  reports 
prepared  by  independent  actuaries  for  accounting  purposes  as  at 
January  31,  2021  and  January  31,  2020.    The  accrued  pension 
benefits and funding requirements were last determined by actuarial 
valuation  as  at  December  31,  2019.    The  next  actuarial  valuation  is 
required  as  at December  31, 2020.    The  Company  also  sponsors  an 
employee savings plan covering certain U.S. employees with at least 
six months of service.  Under the terms of the plan, the Company is 
obligated to make  contributions that range between 3% and 5% of 
eligible compensation.

67NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
During  the  year  ended  January  31,  2021,  the  Company 
contributed $1,624 to its defined benefit pension plans (January 31, 
2020  –  $3,528).    During  the  year  ended  January  31,  2021,  the 
Company  contributed  $4,095  to  its  defined  contribution  pension 
plans (January 31, 2020 – $3,929).  The current best estimate of the 
Company's funding obligation for the defined benefit pension plans 
for  the  year  commencing  February  1,  2021  is  $1,577.  In  addition  to 
the  cash  funding,  a  portion  of  the  pension  plan  obligation  may  be 
settled  by  the  issuance  of  a  letter  of  credit  in  accordance  with 
pension  legislation.    The  actual  amount  paid  may  vary  from  the 
estimate based on actuarial valuations being completed, investment 
performance, volatility in discount rates, regulatory requirements and 
other factors.

Movement in plan assets and defined benefit obligation
Information on the Company’s defined benefit plans, in aggregate, is 
as follows:

January 31, 2021

January 31, 2020

Plan assets:

Fair value, beginning of year

$  95,122 

$  85,665 

Accrued interest on assets

Benefits paid

Plan administration costs

Employer contributions

Employee contributions

Return on assets greater than
     discount rate

2,584 

(5,826) 

(538) 

1,624 

3 

4,558 

3,195 

(5,461) 

(542) 

3,528 

7 

8,730 

Fair value, end of year

$  97,527 

$  95,122 

Plan obligations:

Defined benefit obligation,
     beginning of year

Current service costs

Employee contributions

Interest on plan liabilities

Benefits paid

Actuarial remeasurement due to:

     Plan experience

     Financial assumptions

Defined benefit obligation, end of
     year

$ (135,260) 

$  (114,634) 

(3,842) 

(3) 

(3,658) 

6,215 

1,250 

(675) 

(3,103) 

(7) 

(4,220) 

7,007 

(14) 

(20,289) 

$ (135,973) 

$  (135,260) 

Plan deficit

$  (38,446) 

$ 

(40,138) 

The defined benefit obligation  exceeds the fair value of plan assets 
as  noted  in  the  table.    While  the  plans  are  not  considered  fully 
funded for financial reporting purposes, registered plans are funded 
in  accordance  with  the  applicable  statutory  funding  rules  and 
regulations governing the particular plans.

Defined benefit obligation
The following actuarial assumptions were employed to measure the 
plan:

January 31, 2021

January 31, 2020

Discount rate on plan liabilities

Rate of compensation increase

Discount rate on plan expense

Inflation assumption

 2.72 %

 4.00 %

 2.75 %

 2.00 %

 2.75 %

 4.00 %

 3.75 %

 2.00 %

The assumptions used are the best estimates chosen from a range of 
possible actuarial assumptions, which may not necessarily be borne 
out  in  practice.    The  weighted-average  duration  of  the  defined 
benefit  obligation  at  the  end  of  the  reporting  period  is  16.8  years  
(January 31, 2020 – 17.1 years).

The  average  life  expectancy  in  years  of  a  member  who  reaches 
normal retirement age of 65 is as follows:

January 31, 2021

January 31, 2020

Average life expectancies at age 65 for current pensioners:

Male

Female

21.5 

24.0 

Average life expectancies at age 65 for current members aged 45:

Male

Female

22.6 

25.3 

21.4 

23.9 

22.6 

25.0 

Assumptions regarding future mortality experience are set based on 
in  accordance  with  published  statistics  and 
actuarial  advice 
experience.    For  the  years  ended  January  31,  2021  and  2020, 
mortality  assumptions  have  been  estimated  at  106%  of  the  base 
mortality rates in the CPM2014PRIV table based on pension size and 
industry classification. 

Sensitivity of key assumption
The  following  table  outlines  the  sensitivity  of  a  1%  change  in  the  
discount  rate  used  to  measure  the  defined  benefit  plan  obligation 
and cost for the defined benefit pension plans.  The table reflects the 
impact  on  both  the  current  service  and  interest  cost  expense 
components.

The sensitivity analysis provided in the key assumption table is 
hypothetical and should be used with caution.  The sensitivities have 
been calculated independently of any changes in other assumptions.  
Actual  experience  may  result  in  changes  in  a  number  of  key 
assumptions  simultaneously.    Changes  in  one  factor  may  result  in 
changes  in  another,  which  could  amplify  or  reduce  the  impact  of 
such assumptions.

Defined benefit 
plan obligation

Benefit plan cost

Discount rate:

Impact of:

1% increase

1% decrease

$  (20,063) 

$  25,634 

$ 

$ 

(1,042) 

944 

68THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Plan assets
The  major  categories  of  plan  assets  as  a  percentage  of  total  plan 
assets are listed below.  The pension plans have no direct investment 
in the shares of the Company.

Statements of earnings and comprehensive income
The  following  pension  expenses  have  been  charged  to  the 
consolidated statements of earnings:

January 31, 2021

January 31, 2020

January 31, 2021

January 31, 2020

Plan assets:

Canadian equities (pooled)

Global equities (pooled)

Real estate equities (pooled)

Debt securities

 17 %

 41 %

 9 %

 33 %

 17 %

 39 %

 9 %

 35 %

Total

 100 %

 100 %

Governance and plan management
    The  Company's  Pension  Committees  oversee  the  pension  plans.  
These committees are responsible for assisting the Board of Directors 
to fulfill its governance responsibilities for the plans.  The committees 
assist  with  plan  administration,  regulatory  compliance,  pension 
investment and monitoring responsibilities.

Plan assets are subject to the risk that changes in market prices, 
such as interest rates, foreign exchange and equity prices will affect 
their value.  A Statement of Investment Policy and Procedures (SIPP) 
guides the investing activity of the defined benefit pension plans to 
mitigate  market  risk.    Assets  are  expected  to  achieve,  over  moving 
three  to  four-year  periods,  a  return  at  least  equal  to  a  composite 
benchmark  made  up  of  passive  investments  in  appropriate  market 
indices.  These indices are consistent with the policy allocation in the 
SIPP.

Periodically, an Asset-Liability Modeling study is done to update 
the  policy  allocation  between  liability  hedging  assets  and  return 
seeking  assets.    This  is  consistent  with  managing  both  the  funded 
status of the defined benefit pension plans and the Company's long-
It  assists  with  adequately  securing  benefits  and 
term  costs. 
mitigating  year-to-year 
the  Company's  cash 
in 
contributions  and  pension  expense.    The  defined  benefit  plans  are 
subject to, and actively manage, the following  specific market risks:

fluctuations 

Interest  rate  risk: 
is  managed  by  allocating  a  portion  of  plan 
investments  to  liability  hedging  assets,  comprised  of  a  passive 
universe bond fund.

Currency  risk:  is  managed  through  asset  allocation.    A  significant 
portion of plan assets are denominated in the same currency as plan 
obligations.

Equity  price  risk:    The  defined  benefit  pension  plans  are  directly 
exposed  to  equity  price  risk  on  return  seeking  assets.    Fair  value  or 
future  cash  flows  will  fluctuate  due  to  changes  in  market  prices 
in  obligations.  
because  they  may  not  be  offset  by  changes 
Investment  management  of  plan  assets 
to 
independent managers. 

is  outsourced 

Employee costs (Note 18)

Defined benefit pension plan,
     current service costs included
     in post-employment benefits

Plan administration costs

Defined contribution pension
     plan

Savings plan for U.S. employees

Interest expense (Note 19)

Accrued interest on assets

Interest on plan liabilities

$  3,842 

$ 

3,103 

538 

4,095 

1,323 

542 

3,929 

1,328 

$  9,798 

$ 

8,902 

$ 

(2,584) 

$ 

(3,195) 

3,658 

4,220 

$  1,074 

$ 

1,025 

The following amounts have been included in other comprehensive 
income:

January 31, 2021

January 31, 2020

Current Year:

Return on assets greater than
     discount rate

Actuarial remeasurement due to:

     Plan experience

     Financial assumptions

Taxes on actuarial remeasurement
     in OCI

Net actuarial remeasurement
     recognized in OCI

$ 

4,558 

$ 

8,730 

1,250 

(675) 

(14) 

(20,289) 

(1,386) 

3,117 

$ 

3,747 

$ 

(8,456) 

Cumulative gains/(losses) recognized in OCI:

Cumulative gross actuarial
     remeasurement in OCI

Taxes on cumulative actuarial
     remeasurement in OCI

Total actuarial remeasurement 
     recognized in OCI, net

$  (15,489) 

$  (20,622) 

2,092 

3,478 

$  (13,397) 

$  (17,144) 

The actual return on the plans assets is summarized as follows:

January 31, 2021

January 31, 2020

Accrued interest on assets

$ 

2,584 

$ 

3,195 

Return on assets greater than
     discount rate

4,558 

8,730 

Actual return on plan assets

$ 

7,142 

$  11,925 

69NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14. SHARE-BASED COMPENSATION 

The  Company  offers  the  following  share-based  payment  plans:   
Performance  Share  Units  (PSUs);  Share  Options;  Director  Deferred 
Share Units (DDSUs); Executive Deferred Share Units (EDSUs) and an 
Employee  Share  Purchase  Plan.    The  purpose  of  these  plans  is  to 
directly align the interests of the participants and the shareholders of 
the Company by providing compensation that is dependent on the 
performance of the Company’s common shares. 

  The  total  expense  relating  to  share–based  payment  plans  for 
the  year  ended  January  31,  2021  was  $22,495  (January  31,  2020  – 
$3,550).    The  carrying  amount  of  the  Company’s  share-based 
compensation arrangements including PSU, share option, DDSU and 
EDSU  plans  are  recorded  on  the  consolidated  balance  sheets  as 
follows:

Accounts payable and accrued
     liabilities

Other long-term liabilities

Contributed surplus

January 31, 2021

January 31, 2020

$  7,434 

  13,474 

  11,825 

$  11,080 

  10,225 

7,081 

Total

$  32,733 

$  28,386 

Performance Share Units
The  Company  has  granted  Performance  Share  Units  to  officers  and 
senior  management.    Each  PSU  entitles  the  participant  to  receive 
either  a  cash  payment  equal  to  the  market  value  of  the  number  of 
notional  units  granted  or  one  share  of  the  Company  for  each 
notional unit granted at the end of the vesting period based on the 
achievement  of  specific  performance  based  criteria.    The  PSU 
account for each participant includes the value of dividends from the 
Company as if reinvested in additional PSUs.  PSU awards vest with 
the employee on the third fiscal year following the date of the grant 
to  which  the  award  relates.    Compensation  expense  is  measured 
based  on  the  grant  date  fair  market  value  of  the  award.    The 
associated  compensation  expense  is  recognized  over  the  vesting 
period based on the estimated total compensation to be paid out at 
the  end  of  the  vesting  period  factoring  in  the  probability  of  the 
performance  criteria  being  met  during  that  period.    Compensation 
costs  related  to  the  PSUs  for  the  year  ended  January  31,  2021  are 
$8,755  (January  31,  2020  –  $5,216).    The  total  number  of  PSUs 
outstanding  at  January  31,  2021  that  may  be  settled  in  treasury 
shares is 322,910 (January 31, 2020 - 243,712).  There were no PSUs 
settled in treasury shares during the year (January 31, 2020 - NIL).

Director Deferred Share Unit Plan
This  Plan  is  available  for  independent  Directors.    Participants  are 
credited  with  deferred  share  units  for  the  amount  of  the  annual 
equity  retainer,  and  for  the  portion  of  the  annual  cash  retainer  and 
fees  each  participant  elects  to  allocate  to  the  DDSU  plan.    Each 
deferred  share  unit  entitles  the  holder  to  receive  a  share  of  the 
Company.  The DDSUs are exercisable by the holder at any time but 
no  later  than  December  31  of  the  first  calendar  year  commencing 
after the holder ceases to be a Director.  A participant may elect at 
the  time  of  exercise  of  any  DDSUs,  subject  to  the  consent  of  the 
Company, to have the Company pay an amount in cash equal to the 
aggregate current market value of the shares, determined based on 
the  closing  price  of  the  shares  on  the  TSX  on  the  trading  day 
preceding the exercise date.  This  cash payment is in consideration 
for  the  surrender  by  the  participant  to  the  Company  the  right  to 
receive shares from exercising the DDSUs.  Effective December 2016, 

the Plan was amended for those DDSUs credited to participants for 
the  portion  of  the  annual  cash  retainer  and  fees  each  participant 
elects to allocate to the Plan.  The holder of these DDSUs is entitled 
to  receive  at  the  time  of  exercise,  an  amount  in  cash  equal  to  the 
aggregate current market value of the shares, determined based on 
the  closing  price  of  the  shares  on  the  TSX  on  the  trading  day 
preceding the exercise date.

Compensation expense is initially measured at the time of the 
grant.  Subsequent changes in the fair value of the DDSUs based on 
changes in the market value of the Company's shares are recognized 
at each reporting date.  The DDSU plan compensation costs for the 
year  ended  January  31,  2021  are  an  expense  of  $3,618  (January  31, 
2020 – expense of $346).  The total number of deferred share units 
outstanding  at  January  31,  2021  is  314,829  (January  31,  2020  – 
318,227).    There  were  51,750  DDSUs  exercised  in  cash  during  the 
year  ended January 31, 2021 (January 31, 2020 – NIL).

Executive Deferred Share Unit Plan
The EDSU plan was implemented to assist executive management to 
meet  the  Company's  minimum  share  ownership  guidelines.  This 
plan  provides  for  the  granting  of  deferred  share  units  to  those 
executives who elect to receive a portion of their annual short-term 
incentive  payment  in  EDSUs,  subject  to  plan  limits.    Effective  April 
2016, participants will be credited with EDSUs based on the amount 
of their annual short-term incentive payment  allocated to the plan 
and  the    fair  market  value  of  the  Company's  shares.    The  EDSU 
account for each participant includes the value of dividends from the 
Company  as  if  reinvested  in  additional  EDSU's.    The  EDSUs  are 
exercisable at any time after the executive ceases to be an employee 
of the Company, but no later than December 31 of the first calendar 
year commencing after the holder ceased to be an employee. Each 
EDSU  entitles  the  holder  to  a  cash  payment  equal  to  the  market 
value  of  the  equivalent  number  of  the  Company's  shares, 
determined based on their closing price on the TSX on the trading 
day preceding the exercise date.

Total  compensation  expense  is  measured  at  the  time  of  the 
grant.  Subsequent changes in the fair value of the EDSUs based on 
changes in the market value of the Company's shares are recognized 
at each reporting date.  The EDSU plan compensation costs for the 
year  ended  January  31,  2021  are  an  expense  of  $217  (January  31, 
2020 – recovery of $32). 

Share Option Plan
The Company has a Share Option Plan that provides for the granting 
of  options  to  certain  officers  and  senior  management.    Options  are 
granted at fair market value based on the volume weighted-average 
closing  price  of  the  Company’s  shares  for  the  five  trading  days 
preceding the grant date.  Effective June 14, 2011, the Share Option 
Plan was amended and restated.  The amendments afford the Board 
of  Directors  the  discretion  to  award  options  giving  the  holder  the 
choice,  upon  exercise,  to  either  deduct  a  portion  of  all  dividends 
declared  after  the  grant  date  from  the  options  exercise  price  or  to 
exercise  the  option  at  the  strike  price  specified  at  the  grant  date 
("Declining  Strike  Price  Options").    Options  issued  prior  to  June  14, 
2011  and  certain  options  issued  subsequently  are  standard  options 
("Standard Options").  Each option is exercisable into one share of the 
Company at the price specified in the terms of the option.  Declining 
Strike Price options allow the employee to acquire shares or receive a 
cash  payment  based  on  the  excess  of  the  fair  market  value  of  the 
Company’s shares over the exercise price.  

The 

fair  value  of  the  Declining  Strike  Price  Options 

is 
remeasured  at  the  reporting  date  and  recognized  both  in  net 
earnings and as a liability over the vesting period.  The grant date fair 

70THE NORTH WEST COMPANY INC. 2020 
value  of  the  Standard  Options  is  recognized  in  net  earnings  and 
contributed surplus over the vesting period.

The  assumptions  used  to  measure  options  at  the  balance  sheet 
dates are as follows:

January 31, 2021

January 31, 2020

Dividend yield

 4.4 %

 4.9 %

Annual risk-free interest rate

0.1%  to  0.2%

1.4%  to  2.0%

Expected share price volatility

20.8%  to  39.1% 11.7%  to  17.9%

The maximum number of shares available for issuance is a fixed 
number set at 4,354,020, representing 9.0% of the Company’s issued 
and  outstanding  shares  at  January  31,  2021.    Fair  value  of  the 
Company's  options  is  determined  using  an  option  pricing  model.  
Share  options  granted  vest  on  a  graduated  basis  over  four  to  five 
years  and  are  exercisable  over  a  period  of  seven  years.    The  share 
option compensation costs for the year ended January 31, 2021 are 
an expense of $9,027 (January 31, 2020 – recovery of $2,786).  The fair 
values for options issued during the year were calculated based on 
the following assumptions:

Fair value of options granted

Exercise price

Dividend yield

Annual risk-free interest rate

Expected share price volatility

January 31, 2021

January 31, 2020

$ 

$ 

2.70 

$ 

2.69 

29.23 

$28.11 to $30.01

 4.5 %

 0.4 %

 24.1 %

 4.3 %

 1.5 %

 19.3 %

The expected dividend yield is estimated based on the quarterly dividend rate and the closing share price on the date the options are granted.  
The expected share price volatility is estimated based on the Company's historical volatility over a period consistent with the expected life of 
the  options.    The  risk-free  interest  rate  is  estimated  based  on  the  Government  of  Canada  bond  yield  for  a  term  to  maturity  equal  to  the 
expected life of the options.

The following continuity schedules reconcile the movement in outstanding options during the year:

Number of options outstanding

Declining Strike Price Options

Standard Options

Outstanding options, beginning of year

Granted

Exercised

Forfeited or cancelled

Outstanding options, end of year

Exercisable at end of year

January 31, 2021 January 31, 2020 January 31, 2021 January 31, 2020

1,919,959 

1,967,723 

— 

(1,090,772)   

(13,915)   

— 

(15,985)   

(31,779)   

899,854 

461,969 

(44,811)   

(79,646)   

430,340 

499,311 

(2,295) 

(27,502) 

815,272 

1,919,959 

1,237,366 

899,854 

398,150 

1,055,151 

279,821 

114,517 

The weighted-average share price on the dates options were exercised during the year was $33.81  (January 31, 2020 – $30.08).

Weighted-average exercise price

Declining Strike Price Options

Standard Options

Outstanding options, beginning of year

$ 

27.34 

$  27.36 

$ 

28.01 

$  27.83 

January 31, 2021 January 31, 2020 January 31, 2021 January 31, 2020

Granted

Exercised

Forfeited or cancelled

Outstanding options, end of year

Exercisable at end of year

— 

23.97 

31.28 

— 

24.26 

30.26 

29.23 

26.60 

28.17 

28.17 

27.77 

27.90 

$ 

$ 

30.15 

$  27.34 

25.63 

$  21.40 

$ 

$ 

28.51 

$  28.01 

27.97 

$  27.17 

71NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Summary of options outstanding by grant year

Outstanding

Exercisable

Range of
exercise price

Number
outstanding

Weighted-average
remaining
contractual years

Weighted-average
exercise price

Options 
exercisable

Weighted-average
exercise price

$

$

$

$

$

$

$

19.99-19.99  

21.50-25.63  

25.38-28.81  

28.93-32.40  

27.77-27.77  

28.13-30.02  

29.23-29.23  

37,903 

81,175 

308,538 

429,995 

311,095 

432,162 

451,770 

0.2 

1.2 

2.2 

3.4 

4.2 

5.2 

6.4 

$  19.99 

$  22.08 

$  25.50 

$  29.76 

$  27.77 

$  28.18 

$  29.23 

37,903 

81,175 

162,614 

141,781 

148,375 

106,123 

— 

$  19.99 

$  22.08 

$  25.53 

$  29.76 

$  27.77 

$  28.18 

$ 

— 

Grant
year

2014

2015

2016

2017

2018

2019

2020

Employee Share Purchase Plan
The Employee Share Purchase Plan provides participants with the opportunity to acquire an ownership interest in the Company.  The Company 
contributes an additional 33% of the amount invested, subject to a maximum annual contribution of 2% of the participants' base salary.  The 
plan is administered by a trustee who uses the funds received to purchase shares on the TSX on behalf of the participating employees.  These 
shares are registered in the name of the plan trustee on behalf of the participants. 

The Company’s contribution to the plan is recorded as compensation expense.  The employee share purchase plan compensation costs 

for the year ended January 31, 2021 are $878 (January 31, 2020 – $806).

15.  FINANCIAL INSTRUMENTS 

The Company's activities expose it to a variety of financial risks including liquidity risk, credit risk and market risk.  The Company's overall risk 
management program focuses on minimizing potential adverse effects on financial performance.

The  Company  manages  funding  and  financial  risk  management  with  oversight  provided  by  the  Board  of  Directors,  who  also  approve 
specific  financial  transactions.    The  Company  uses  derivative  financial  instruments  only  to  hedge  exposures  arising  in  respect  of  underlying 
business requirements and not for speculative purposes.

Liquidity risk
Liquidity risk is the risk that the Company will not be able to meet its financial obligations as they come due or can do so only at excessive cost. 
The Company’s operational cash flow is reasonably stable and predictable. This reflects the business risk profile of the majority of markets in 
which  the  Company  operates  and  its  product  mix.    Cash  flow  forecasts  are  produced  regularly  and  reviewed  against  the  Company’s  debt 
portfolio capacity and maturity profile to assist management in identifying future liquidity requirements.  The Company’s funding strategy is to 
ensure a mix of funding sources offering flexibility and cost effectiveness to match the business requirements.

The Company is financed by a combination of cash flow from operating activities, bank advances, senior notes and committed revolving 
loan facilities.  At January 31, 2021, the Company had undrawn committed revolving loan facilities available of $400,250 (January 31, 2020 – 
$189,844) which mature in 2022 and 2025  (Note 12).

The following table analyzes the Company’s financial liabilities into relevant maturity groupings based on the remaining period from the 
balance sheet date to the contractual maturity date.  The amounts disclosed in the table are the contractual undiscounted cash flows or an 
estimation in respect of floating interest rate liabilities, and as a result may not agree to the amounts disclosed on the balance sheet.

2021

2022

2023

2024

2025

2026+

Total

Accounts payable and accrued liabilities

$ 

205,202  $ 

—  $ 

—  $ 

—  $ 

—  $ 

Current portion of long-term debt (Note 12)

Long-term debt (Note 12)

Total

91,551 

6,767 

— 

7,923 

— 

7,023 

— 

7,023 

— 

6,767 

—  $  205,202 

— 

91,551 

212,858 

  248,361 

$ 

303,520  $ 

7,923  $ 

7,023  $ 

7,023  $ 

6,767  $ 

212,858  $  545,114 

Credit risk  
Credit risk is the risk of financial loss to the Company if a customer or 
counterparty  to  a  financial  instrument  fails  to  meet  its  contractual 
obligations.    The  Company’s  exposures  to  credit  risk  arise  primarily 
from  holdings  of  cash,  customer  and  commercial  accounts 
receivable and promissory note receivable.

To  mitigate  credit  risk,  the  Company  maintains  deposits  with 
financial  institutions  with  minimum  equivalent  short-term  credit 
ratings  of    “A1”.        The  maximum  exposure  on  cash  is  equal  to  the 
carrying amount of these instruments.

72THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
It is the Company’s policy that customers who wish to trade on 
credit  terms  are  subject  to  credit  verification  procedures  including 
policies  governing:  credit  approvals,  limits,  collections  and  fraud 
prevention.    The  Company  provides  impairment  allowances  for 
potentially  uncollectible  accounts  receivable.    Receivable  balances 
are  comprised  of  approximately  forty  thousand  customers  spread 
across a wide geography, substantially reducing the Company’s risk 
through  the  diversity  of  its  customer  base.    Further,  receivables  are 
centrally    monitored  on  an  ongoing  basis  with  the  result  that  the 
Company’s  exposure  to 
is  generally  not 
significant.  The maximum exposure net of impairment allowances is 
$91,443 (January 31, 2020 – $104,869).  The Company does not have 
individual  customers  greater  than  10%  of  total  accounts 
any 
receivable.    At  January  31,  2021,  the  Company’s  gross  maximum 
credit risk exposure is $102,573 (January 31, 2020 – $116,707).  Of this 
amount,  $9,863  (January  31,  2020  –  $14,086)  is  more  than  60  days 
past  due.    The  Company  has  recorded  an  allowance  against  its 
maximum  exposure  to  credit  risk  of  $11,130    (January  31,  2020  – 
$11,838) which is based on expected credit losses for similar financial 
assets.

individual  customers 

The  Company  has  an  unsecured,  non-interest  bearing 
promissory note receivable of $49,020 (January 31, 2020 – $NIL) from 
Giant  Tiger  Stores  Limited.    This  promissory  note  is  considered  to 
have  a  low  credit  risk  based  on  the  high  credit  quality  of  its 
counterparty.  See Note 24.

As  at  January  31,  2021  and  2020,  the  Company  has  no 

significant credit risk related to derivative financial instruments.

Market risk
(a) Currency  risk  The  Company  operates  internationally  and  is 
exposed to foreign exchange risk arising from various currency 
exposures,  primarily  with  respect  to  the  U.S.  dollar.    Foreign 
exchange  risk  arises  from  U.S.  dollar  denominated  borrowings 
and net investments in foreign operations.

Management is responsible for managing foreign currency 
risk.    The  Company’s  U.S.  dollar  net  investment  is  exposed  to 
foreign  currency  translation  risk.    The  Company  has  hedged 
US$140,000  of 
risk  with  U.S.  dollar  denominated 
borrowings.    No  ineffectiveness  was  recognized  from  the  net 
investment hedge.

this 

(b)

Interest rate risk   Interest rate risk is the risk that the fair value of 
future cash flows of a financial instrument will fluctuate because 
of changes in market interest rates.  The Company is exposed to 
interest rate risk primarily through its long-term borrowings.  

The  Company  manages  exposure  to  interest  rate  risk  by 
monitoring  its  blend  of  fixed  and  floating  interest  rates,  and 
may  modify  this  blend  using  interest  rate  swaps.    The  goal  of 
management is to manage the trade-off between obtaining the 
most beneficial effective rates of interest, while minimizing the 
impact of interest rate volatility on earnings.

Management  considers  a  100  basis  point  change  in 
interest  rates  reasonably  possible. 
  Considering  all  major 
exposures  to  interest  rates  as  described  above,  based  on 
floating rate borrowings outstanding at January 31, 2021 a 100 
basis  point  increase  in  the  risk-free  rate  would  cause  net 
earnings to decrease by approximately $150 (January 31, 2020 – 
$1,800).  A 100 basis point decrease would cause net earnings 
to increase by approximately $150 (January 31, 2020 – $1,800).

(c) Accounting classifications and fair value estimation  The following 
table  comprises  the  carrying  amounts  of  the  Company’s 
financial instruments.  Financial instruments are either carried at 
amortized  cost  using  the  effective  interest  rate  method  or  fair 
value. 

The  Company  uses  a  three-level  hierarchy  to  categorize 
financial instruments carried at fair value as follows:

•

•

•

Level  1  –  Fair  values  measured  using  quoted  prices 
(unadjusted) in active markets for identical instruments
Level  2  –  Fair  values  measured  using  directly  or 
indirectly  observable  inputs,  other  than  those  included 
in Level 1
Level 3 – Fair values measured using inputs that are not 
based on observable market data

In  respect  of  recognized  foreign  currency  assets  and 
liabilities,    the  Company  has  limited  exposure.    Procurement 
and  related  borrowing  activity  are  generally  conducted  in 
currencies  matching  cash  flows  generated  by  underlying 
hedge  without 
operations,  providing 
sophisticated treasury management.  Short-term imbalances in 
foreign  currency  holdings  are  rectified  by  buying  or  selling  at 
spot rates when necessary.

economic 

an 

to 

relative 

Management  considers  a  10%  variation  in  the  Canadian 
reasonably  possible.  
the  U.S.  dollar 
dollar 
Considering all major exposures to the U.S. dollar as described 
above,  a  10%  appreciation  of  the  Canadian  dollar  against  the 
U.S.  dollar  in  the  year-end  rate  would  cause  net  earnings  to 
decrease  by  approximately  $100.    A  10%  depreciation  of  the 
Canadian  dollar  against  the  U.S.  dollar  year-end  rate  would 
cause  net  earnings  to 
increase  by  approximately  $100 
(January 31, 2020 – $100).

The Company may use derivative financial instruments to 
manage  market  risk.    These  transactions  are  approved  by  the 
Board  of  Directors.    The  derivatives  are  entered  into  with 
financial institution counter parties rated AA-.

73NOTES TO CONSOLIDATED FINANCIAL STATEMENTSThese  amounts  represent  point-in-time  estimates  and  may  not  reflect  fair  value  in  the  future.    These  calculations  are  subjective  in  nature, 
involve uncertainties and are a matter of significant judgment.

January 31, 2021

Cash

Accounts receivable

Promissory note receivable 

Other financial assets

Accounts payable and accrued liabilities

Current portion of long-term debt

Long-term debt

January 31, 2020

Cash

Accounts receivable

Other financial assets

Accounts payable and accrued liabilities

Current portion of long-term debt

Long-term debt

Assets (Liabilities) carried at 
amortized cost 

Maturity Carrying amount

Fair value

Short-term

Short-term

Long-term

Long-term

Short-term

Short-term

Long-term

$ 

71,536 

$ 

71,536 

91,443 

49,020 

1,393 

(205,202) 

(90,456) 

(190,966) 

91,443 

49,020 

1,393 

(205,202) 

(91,076) 

(198,456) 

Assets (Liabilities) carried at 
amortized cost 

Maturity Carrying amount

Fair value

Short-term

Short-term

Long-term

Short-term

Short-term

Long-term

$ 

28,187 

$ 

28,187 

104,869 

1,281 

(173,058) 

(1,850) 

(409,115) 

104,869 

1,281 

(173,058) 

(1,850) 

(416,295) 

The methods and assumptions used in estimating the fair value of the Company’s financial instruments are as follows:

•

•

•

The  fair  value  of  short-term  financial  instruments  approximates  their  carrying  values  due  to  their  immediate  or  short-term  period  to 
maturity.  Any differences between fair value and book values of short-term financial instruments are considered to be insignificant.

The fair value of long-term debt with fixed interest rates is estimated by discounting the expected future cash flows using the current risk-
free  interest  rate  on  an  instrument  with  similar  terms  adjusted  for  an  appropriate  risk  premium.  This  is  considered  a  level  2  fair  value 
estimate. 

The  carrying  value  of  the  promissory  note  receivable  is  a  reasonable  approximation  of  fair  value.    The  fair  value  when  recognized  was 
estimated  by  calculating  the  present  value  of  the  future  expected  cash  flows  using  an  effective  interest  rate  derived  from  comparable 
debt issuances.

74THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Capital management
The Company’s objectives in managing capital are to deploy capital 
to  provide  an  appropriate  total  return  to  shareholders  while 
maintaining  a  capital  structure  that  provides  the  flexibility  to  take 
advantage  of  the  growth  opportunities  of  the  business,  maintain 
existing  assets,  meet  obligations  and  financial  covenants  and 
enhance  shareholder  value.    The  capital  structure  of  the  Company 
consists of bank advances, long-term debt and shareholders’ equity.  
The  Company  manages  capital  to  optimize  efficiency  through  an 
appropriate  balance  of  debt  and  equity.  In  order  to  maintain  or 
adjust  its  capital  structure,  the  Company  may  purchase  shares  for 
cancellation  pursuant  to  normal  course  issuer  bids,  issue  additional 
shares, borrow additional funds, adjust the amount of dividends paid 
or refinance debt at different terms and conditions.

The  Company’s  process  and  policies  for  managing  capital  are 
monitored  by  management  and  are  reflected  in  the  following 
measures:

(a) Debt-to-equity ratio At January 31, 2021, the debt-to-equity ratio 
was 0.56 compared to 0.96 last year.  The debt-to-equity ratio is 
within  the  Company’s  objectives.    The  debt-to-equity  ratio  is 
calculated as follows:

Current portion of long-term 

debt

Long-term debt

Total debt

Total equity

Debt-to-equity ratio

January 31, 2021

January 31, 2020

$ 

$ 

$ 

90,456 

$ 

190,966 

281,422 

505,231 

0.56 

$ 

$ 

1,850 

409,115 

410,965 

426,970 

0.96 

(b)

Financial  covenants  As  a  result  of  borrowing  agreements 
entered  into  by  the  Company,  there  are  certain  financial 
covenants  that  must  be  maintained.    Financial  covenants 
include a fixed charge coverage ratio, minimum current ratio, a 
leverage test and a minimum net worth test.  Compliance with 
financial  covenants  is  reported  quarterly  to  the  Board  of 
Directors.    During  the  years  ended January  31,  2021  and 2020, 
the  Company  is  in  compliance  with  all  financial  covenants.  
Other  than  the  requirements  imposed  by  these  borrowing 
agreements  and  solvency  tests  imposed  by  the  CBCA,  the 
Company  is  not  subject  to  any  externally  imposed  capital 
requirements.

Capital  management  objectives  are  reviewed  on  an  annual  basis.  
The  capital  management  objectives  were  substantially  unchanged 
for the year ended January 31, 2021.

16. SHARE CAPITAL   

Authorized – The Company has an unlimited number of Common 
Voting Shares and Variable Voting Shares.  

January 31, 2020
Purchased and cancelled (1)

Issued under option plans (Note 14) 

Shares

Consideration

  48,750,929 

$ 

173,681 

(180,774) 

43,164 

(648) 

1,180 

Balance at January 31, 2021

  48,613,319 

$ 

174,213 

January 31, 2019

  48,750,929 

$ 

173,681 

Issued under option plans (Note 14) 

— 

— 

Balance at January 31, 2020

  48,750,929 

$ 

173,681 

(1) Variable voting shares and common voting shares purchased pursuant to 
NCIB  program.    The  Company  records  shares  repurchased  on  a  transaction 
date basis. 

Voting rights
The Company's share capital is comprised of Variable Voting Shares 
and  Common  Voting  Shares.    The  two  classes  of  shares  have 
equivalent rights as shareholders except for voting rights.  Holders of 
Variable  Voting  Shares  are  entitled  to  one  vote  per  share  except 
where (i) the number of outstanding Variable Voting Shares exceeds 
49%  of  the  total  number  of  all  issued  and  outstanding  Variable 
Voting Shares and Common Voting Shares, or (ii) the total number of 
votes cast by or on behalf of the holders of Variable Voting Shares at 
any meeting on any matter on which a vote is to be taken exceeds 
49% of the total number of votes cast at such meeting.

formality. 

If either of the above-noted thresholds is surpassed at any time, 
the  vote  attached  to  each  Variable  Voting  Share  will  decrease 
the 
further  act  or 
automatically  without 
circumstances described in paragraph (i) above, the Variable Voting 
Shares  as  a  class  cannot  carry  more  than  49%  of  the  total  voting 
rights attached to the aggregate number of issued and outstanding 
Variable Voting Shares and Common Voting Shares of the Company.  
Under  the  circumstances  described  in  paragraph  (ii)  above,  the 
Variable Voting Shares as a class cannot, for the given Shareholders' 
meeting,  carry  more  than  49%  of  the  total  number  of  votes  cast  at 
the meeting.

  Under 

Variable Voting Shares may only be held, beneficially owned or 
controlled,  directly  or  indirectly,  by  persons  who  are  not  Canadians 
(within  the  meaning  of  the  Canada  Transportation  Act).    An  issued 
and  outstanding  Variable  Voting  Share 
into  one 
Common Voting Share automatically and without any further act of 
the  Company  or  the  holder,  if  such  Variable  Voting  Share  becomes 
held,  beneficially  owned  and  controlled,  directly  or 
indirectly, 
otherwise than by way of security only, by a Canadian, as defined in 
the Canada Transportation Act ("CTA").

is  converted 

Effective June 12, 2019, the Company amended the rights of its 
shares to align them with the CTA, as amended by the provisions of 
the  Transportation  Modernization  Act  (Canada).    The  purpose  of 
these  amendments  is  to  increase  the  permitted  level  of  foreign 
ownership allowed in respect of Canadian air service provided from 
25% to 49%, subject to certain restrictions.

75NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
At  January  31,  2021  shares  outstanding  of  48,613,319  included 
16,379,039  (January  31,  2020  –  11,357,628)  Variable  Voting  Shares, 
representing  33.7%  (January  31,  2020  –  23.3%)  of  the  total  shares 
issued and outstanding.

Normal Course Issuer Bid
On  November  10,  2020,  the  Company  received  approval  from  the 
Toronto Stock Exchange to proceed with a Normal Course Issuer Bid 
("NCIB").    Under  the  NCIB,  the  Company  may  acquire  up  to  a 
maximum of 4,807,437 of its shares, or approximately 10% of its float 
for  cancellation  over  the  following  12  months.    During  the  year 
ended January 31, 2021, the Company purchased 180,774 common 
shares having a book value of $648 for cash consideration of $6,014.  
The excess of the purchase price over the book value of the shares of 
$5,366 was charged to retained earnings.  All shares purchased were 
cancelled.

In  connection  with  the  NCIB,  the  Company  has  established  an 
automatic  securities  purchase  plan  with  its  designated  broker  to 
facilitate  the  purchase  of  shares  under  the  NCIB  at  times  when  the 
Company  would  ordinarily  not  be  permitted  to  purchase  its  shares 
due  to  regulatory  restrictions  or  self-imposed  blackout  periods.  
Under  the  plan,  before  entering  a  self-imposed  blackout  period, 
North West may, but is not required to, ask the designated broker to 
make purchases under the NCIB within specific parameters.

18. EMPLOYEE COSTS 

Year Ended

January 31, 2021 January 31, 2020

Wages, salaries and benefits
     including bonus

$  329,177 

$  309,541 

Post-employment benefits (Note 13) 

Share-based compensation (Note 14) 

9,798 

22,495 

Included in the above are the following amounts in respect of key
     management compensation:

Wages, salaries and benefits
     including bonus

Post-employment benefit expense

Share-based compensation

$ 

8,984 

$ 

2,133 

15,635 

8,902 

3,550 

5,560 

1,852 

173 

Key  management  personnel  are  those  individuals  who  have  the 
authority  and  responsibility  for  planning,  directing  and  controlling 
the  activities  of  the  Company.    The  Company’s  key  management 
personnel  are  comprised  of  the  Board  of  Directors,  Chief  Executive 
Officer and the senior officers of the Company.

19. INTEREST EXPENSE 

17. EXPENSES BY NATURE 

Interest on long-term debt

$  11,547 

$  14,558 

Year Ended

January 31, 2021

January 31, 2020

Interest on lease liabilities
Net interest on defined benefit
     plan obligation

Interest imputed on promissory 

note receivable

Interest capitalized

5,065 

1,074 

(698) 

(180) 

5,560 

1,025 

— 

(195) 

Interest expense

$  16,808 

$  20,948 

Year Ended

January 31, 2021

January 31, 2020

Employee costs (Note 18)

$  361,470 

$  321,993 

Amortization

Operating lease rentals

Gain on partial insurance 

settlement (1)

Gain on disposition of Giant Tiger 

stores (2)

92,078 

6,308 

89,222 

5,836 

(5,306) 

(18,170) 

(24,712) 

— 

(1)  The Company recorded gains on insurance claims.  These gains were due 
to the difference between the replacement cost of the assets destroyed 
and their net book values and also for recovery of business interruption 
losses on certain insurance claims.

(2)   The Company recorded a gain on the disposition of 36 of its Giant Tiger 

stores.  See Note 24.

76THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20. DIVIDENDS 

following 

The 
shareholders' equity and paid in cash:

is  a  summary  of  the  dividends  recorded 

in 

Year Ended

January 31, 2021

January 31, 2020

Dividends recorded in equity
     and paid in cash

Less:  Dividends paid to non-
     controlling interests

Shareholder dividends

Dividends per share

$  69,490 

$  67,778 

(2,214) 

(3,427) 

$  67,276 

$ 

1.38 

$  64,351 

$ 

1.32 

The  payment  of  dividends  on  the  Company’s  common  shares  is 
subject to the approval of the Board of Directors and is based upon, 
among other factors, the financial performance of the Company, its 
current and anticipated future business needs, and the satisfaction of 
solvency tests imposed by the CBCA for the declaration of dividends.  
Dividends  are  recognized  as  a  liability  in  the  consolidated  financial 
statements in the year in which the dividends are approved by the 
Board of Directors. 

On April 7, 2021, the Board of Directors declared a dividend of 
$0.36 per common share to paid on April 28, 2021 to shareholders of 
record as of the close of business on April 16, 2021.

21. NET EARNINGS PER SHARE 

Basic net earnings per share is calculated based on the weighted-average shares outstanding during the year.  The diluted net earnings per 
share takes into account the dilutive effect of all potential ordinary shares.  The average market value of the Company’s shares for purposes of 
calculating the dilutive effect of share options was based on quoted market prices for the period that the options were outstanding.

($ and shares in thousands, except earnings per share)

Year Ended

Diluted earnings per share calculation:

January 31, 2021

January 31, 2020

Net earnings attributable to shareholders for the year (numerator for diluted earnings per share)

$  139,874 

$  82,724 

Weighted-average shares outstanding (denominator for basic earnings per share)

Dilutive effect of share-based compensation

Denominator for diluted earnings per share

Basic earnings per share

Diluted earnings per share

48,758 

768 

49,526 

48,751 

624 

49,375 

$ 

$ 

2.87 

2.82 

$ 

$ 

1.70 

1.68 

77NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
22. COMMITMENTS, CONTINGENCIES AND 

GUARANTEES 

Contingencies
In the ordinary course of business, the Company is subject to audits 
by  taxation  authorities.    While  the  Company  believes  that  its  filing 
positions are appropriate and supportable, the possibility exists that 
certain  matters  may  be  reviewed  and  challenged  by  the  taxation 
authorities.  The Company regularly reviews the potential for adverse 
outcomes  and  the  adequacy  of  its  tax  provisions.    The  Company 
believes that it has adequately provided for these matters.  If the final 
outcome  differs  materially  from  the  provisions,  the  Company’s 
income tax expense and its earnings could be affected positively or 
negatively in the period in which the matters are resolved.

The Company is involved in various legal matters arising in the 

normal course of business.  The occurrence of the confirming future 
events  is  not  determinable  or  it  is  not  possible  to  determine  the 
amounts that may ultimately be assessed against the Company.  The 
resolution  of  these  matters  is  not  expected  to  have  a  material 
adverse  effect  on  the  Company’s  financial  position,  results  of 
operations or cash flows.

Guarantees
The Company has provided the following guarantees to third parties:
The  Company  has  entered  into  indemnification  agreements 
with its current and former directors and officers to indemnify them, 
to  the  extent  permitted  by  law,  against  any  and  all  charges,  costs, 
expenses, amounts paid in settlement and damages incurred by the 
directors  and  officers  as  a  result  of  any  lawsuit  or  any  judicial, 
administrative or investigative proceeding in which the directors and 
officers  are  sued  as  a  result  of  their  service.    These  indemnification 
claims will be subject to any statutory or other legal limitation period.  
The  nature  of  the 
indemnification  agreements  prevents  the 
Company  from  making  a  reasonable  estimate  of  the  maximum 
potential amount it could be required to pay to counterparties.  The 
Company  has  purchased  director  and  officer  liability  insurance.    No 
amount has been recorded in the consolidated financial statements 
with respect to these indemnification agreements.

In  the  normal  course  of  operations,  the  Company  provides 
indemnification  agreements  to  counterparties  for  various  events 
such as intellectual property right infringement, loss or damages to 
property, claims that may arise while providing services, violation of 
laws or regulations, or as a result of litigation that might be suffered 
by 
these 
indemnification  agreements  prevents  the  Company  from  making  a 
reasonable  estimate  of  the  maximum  potential  amount  it  could  be 
required to pay to counterparties.  No amount has been recorded in 
the  consolidated 
financial  statements  with  respect  to  these 
indemnification agreements.  

terms  and  nature  of 

the  counterparties. 

  The 

78THE NORTH WEST COMPANY INC. 202023. SUBSIDIARIES AND JOINT VENTURES 

The Company’s principal operating subsidiaries are set out below:

NWC GP Inc.

North West Company Holdings Inc.

The North West Company LP

NWC (U.S.) Holdings Inc.

The North West Company (International) Inc.

Roadtown Wholesale Trading Ltd.

North Star Air Ltd.

Activity Country of Organization

Company

Subsidiary

Proportion of voting rights held by:

General Partner

Holding Company

Retailing

Holding Company

Retailing

Retailing

Airline

Canada

Canada

Canada

United States

United States

British Virgin Islands

Canada

 100 %

 100 %

 100 %  (less one unit)

 100 %

 100 %

 77 %

 100 %

The investment in joint venture comprises a 50% interest in a Canadian Arctic shipping company, Transport Nanuk Inc.  At January 31, 2021, the 
Company’s share of the net assets of its joint venture amount to $12,481 (January 31, 2020 – $12,252) comprised assets of $14,790 (January 31, 
2020 - $14,955) and liabilities of $2,309 (January 31, 2020 – $2,703).  During the year ended January 31, 2021, the Company purchased freight 
handling and shipping services from Transport Nanuk Inc. and its subsidiaries of $7,731 (January 31, 2020 – $8,304). 

24.  DISPOSITION & STORE CLOSURE PROVISION 

On July 5, 2020, the Company sold 36 of its 46 Giant Tiger stores (the Acquired Stores) to Giant Tiger Stores Limited for cash consideration of 
$45,000, subject to working capital adjustments, and additional contingent consideration payable of up to $22,500.  The cash consideration is 
payable in installments on the second, third and fourth anniversaries of the transaction closing date and, subject to meeting certain profitability 
milestones, the additional contingent cash consideration is payable on the fourth and fifth anniversaries of the closing date. The consideration 
has  been  recorded  as  an  unsecured,  non-interest  bearing  promissory  note  receivable  comprised  of  the  net  present  value  of  the  estimated 
installments,  discounted  using  an  interest  rate  specific  to  the  counterparty.    For  the  year-ended  January  31,  2021  the  promissory  note 
receivable included cash consideration of $37,554 and estimated contingent cash consideration of $11,466.  

The  Company  recognized  a  pre-tax  gain  on  the  sale  of  $24,712  ($19,991,  net  of  tax)  in  selling,  operating  and  administrative  expenses  and 
recognized interest imputed on the promissory note receivable of $698 (see Note 19).   

Giant Tiger Asset Impairment Charge & Store Closure Provision
Of the remaining 10 GT locations, the Company: (i) retained and operates five key stores in northern market locations, (ii) converted one store 
to  a  Valu-Lots  clearance  center,  and  (iii)  closed  four  stores  in  the  third  quarter  of  2020.  For  the  year  ended  January  31,  2021,  the  Company 
recorded a $9,411 asset impairment and store closure provision, of which $5,938 remains accrued.  The store closure provision was included in 
selling,  operating  and  administrative  expenses  in  the  consolidated  statements  of  earnings,  and  has  been  applied  to  reduce  the  carrying 
amount of fixtures and equipment and right-of-use assets and to increase accrued liabilities on the consolidated balance sheets.

79NOTES TO CONSOLIDATED FINANCIAL STATEMENTSShareholder Information

Fiscal Year
Quarter Ended

2020

April 30, 2020

July 31, 2020

October 31, 2020

January 31, 2021

2019

April 30, 2019

July 31, 2019

October 31, 2019

January 31, 2020

2018

April 30, 2018

July 31, 2018

October 31, 2018

January 31, 2019

Share
Price High

Share
Price Low

Share
Price Close

Volume

EPS1

$36.92 

$16.06 

$32.37 

60,827,077 

$2.82 

28.23 

32.01 

36.92 

35.97 

16.06 

24.60 

27.78 

31.40 

26.30 

29.80 

32.85 

32.37 

18,232,655 

15,500,127 

14,079,055 

13,015,240 

$0.23 

$1.25 

$0.71 

$0.63 

$33.16 

$27.18 

$27.56 

45,013,403 

$1.68 

33.16 

31.62 

31.77 

28.86 

27.72 

28.28 

27.24 

27.18 

28.30 

30.21 

28.18 

27.56 

13,679,472 

9,373,099 

11,706,028 

10,254,804 

0.51 

0.35 

0.49 

0.33 

$32.19 

$26.50 

$31.17 

46,269,066 

$1.77 

29.18 

30.90 

30.41 

32.19 

26.50 

27.43 

27.03 

28.41 

27.61 

29.72 

28.70 

31.17 

12,470,336 

10,442,107 

9,319,834 

14,036,789 

0.36 

0.36 

0.78 

0.27 

1   Net earnings per share are on a diluted basis. 

Total Return Performance (% at January 31)

This chart illustrates the relative performance of shares of The North 
West Company Inc. over the past five years. The index incorporates 
the reinvestment of dividends.

The North West Company Inc.
Anticipated Dividend Dates*

Record Date: April 16, 2021
Payment Date: April 28, 2021

Record Date: June 30, 2021
Payment Date: July 15, 2021

Record Date: September 30, 2021
Payment Date: October 15, 2021

Record Date: December 31, 2021
Payment Date: January 17, 2022

*Dividends are subject to approval by the
  Board of Directors

The 2021 Annual General Meeting of 
Shareholders of The North West Company Inc. 
will be held on Wednesday, June 9, 2021 at 
11:30 am (Central Time) by virtual only meeting 
via live audio webcast online at:
https: web.lumiagm.com/443936254

Transfer Agent and Registrar 
AST Trust Company  (Canada)
600 The Dome Tower
333-7th Ave SW
Calgary, AB
Toll-free: 1 800 387 0825 
www.astfinancial.com/ca-en

Stock Exchange Listing 
The Toronto Stock Exchange

Stock Symbol NWC 
ISIN #: CA6632782083
CUSIP #: 663278208

Number of shares issued and outstanding at 
January 31, 2021: 48,613,319

Auditors 
PricewaterhouseCoopers LLP

Five Year Compound Annual Growth (%)

80THE NORTH WEST COMPANY INC. 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Governance

Complete disclosure of The North West Company Inc's. corporate governance is provided in the Company’s Management Information Circular, 
which is available on the Canadian Securities Administrators’ website at www.sedar.com or in the investor section of the Company’s website at 
www.northwest.ca.

EXECUTIVES

EXECUTIVES

Edward S. Kennedy
President & Chief Executive Officer

Daniel G. McConnell
President, International Retail

Alex S. Yeo
President, Canadian Retail

John D. King
Executive Vice President & 
Chief Financial Officer

Gary Merasty
Executive Vice-President &
Chief Development Officer

Leanne G. Flewitt
Vice-President, Logistics, Supply Chain
& Distribution (Canadian Operations)

Matt D. Johnson
Vice-President, Cost-U-Less Procurement &
Marketing

Laurie J. Kaminsky
Vice-President, NWC Health Products &
Services

Frank W. Kelner
Chairman & Chief Executive Officer,
North Star Air Ltd.

Thomas J. Meilleur
Vice-President, North Star Air Ltd.

BOARD OF DIRECTORS

H. Sanford Riley, Chairman

Brock Bulbuck, CPA, CA 2, 3

Deepak Chopra, FCPA, FCGA 2, 3

Frank J. Coleman 2, 3

Wendy F. Evans 1, 3

Stewart Glendinning 1, 2

Edward S. Kennedy

Annalisa King 1, 2

Violet A. M. Konkle 1, 3

Jennefer Nepinak 2, 3

Kyle A. Hill
Executive Vice-President, Procurement & 
Marketing, Alaska Commercial Company

Walter E. Pickett
Vice-President & General Manager,
Alaska Commercial Company

Eric L. Stefanson, FCPA, FCA 1, 2

Victor Tootoo, CPA, CGA 1, 2

Cole J.A. Akerstream
Vice-President, Corporate Development

Kevin T. Sie
Vice-President, Finance

Michael T. Beaulieu
Vice-President, Canadian Store Operations

Jeffrey B. Stout
President & Chief Operating Officer,
North Star Air Ltd.

Steven J. Boily
Vice-President, Information Services

Amanda E. Sutton
Vice-President, Legal & Corporate Secretary

David M. Chatyrbok
Vice-President, Canadian Procurement &
Marketing

James W. Walker
Vice-President & General Manager,
Wholesale Operations (International
Operations)

BOARD COMMITTEES
1  Governance and Nominating
2  Audit
3  Human Resources, Compensation and

Pension

For additional copies of this report or for
general information about the Company, 
contact the Corporate Secretary:

The North West Company Inc.
Gibraltar House, 77 Main Street
Winnipeg, Manitoba Canada R3C 2R1
T 204 934 1756  F 204 934 1317
board@northwest.ca
Company Website:  www.northwest.ca

81ANNUAL REPORTNor'Westers are associated with the vision, 
perseverance, and enterprising spirit of the original 
North West Company and Canada's early fur trade.  
We trace our roots to 1668, and the establishment of 
one of North America's early trading posts at 
Waskaganish on James Bay.  Today, we continue to 
embrace this pioneering culture as true "frontier 
merchants."

The North West Company Inc.
Gibraltar House, 77 Main Street
Winnipeg, Manitoba  Canada  R3C 2R1
T 204 934 1756   F 204 934 1317
Toll -free  1 800 563 0002
investorrelations@northwest.ca
www.northwest.ca