Quarterlytics / Financial Services / Banks - Regional / Northwest Bancshares, Inc.

Northwest Bancshares, Inc.

nwbi · NASDAQ Financial Services
Claim this profile
Ticker nwbi
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
← All annual reports
FY2016 Annual Report · Northwest Bancshares, Inc.
Sign in to download
Loading PDF…
2016
Summary 
Annual 
Report

Message to Shareholders

  William J. Wagner – Chairman, President and CEO

A year of significant  

transformation for our company. 

The Board of Directors, management 
team and entire staff of Northwest 
Bancshares, Inc. and Northwest Bank are 
pleased to report on a year of significant 
transformation for our company. 

Highlighted by the final integration of the 
Lorain National Bank (LNB) acquisition in 
northeastern Ohio, which began in August 
2015, and the acquisition of 18 former First 
Niagara Bank offices in Western New York 
in September 2016, we realized a record 
increase in earnings and earnings per share 
while greatly improving the quality and 
reach of our branch network.

Non-GAAP net operating income for the 
year ended December 31, 2016, which 
excludes debt prepayment penalties, 
restructuring and acquisition expenses and 
ESOP termination fees, was $84.3 million, or 
$0.84 per share. This represents an increase 
in non-GAAP operating income of $17.3 
million, or 25.8%, from the previous year. 
Similarly, non-GAAP earnings per share 
increased by $0.13, or 18%, from a year ago.

Perhaps more importantly, net income for 
the fourth quarter of 2016 of $24.5 million, 
or $0.24 per share, represents an increase 
of $9.2 million, or $0.07 per share, compared 
to the quarter ended June 30, 2015 – the 
final quarter of operations not impacted by 
either the LNB or First Niagara acquisitions. 
This represents a 60% increase in earnings 

and a 40% increase in earnings per share 
over a period of just six calendar quarters 
– unprecedented income growth for our 
company.

The benefits of these acquisitions reached 
even deeper as they improved the strength 
of our balance sheet, elevated interest 
rate sensitivity and enhanced the value 
of our franchise. The loan portfolios from 
both acquisitions were relatively diverse, 
which improved the mix of our existing 
portfolio while enhancing the sensitivity of 
the portfolio to changes in interest rates. 
The impact to our liabilities was even more 
significant as both acquisitions brought 
considerable checking account balances, 
which greatly lowered our cost of funds and 
provided additional protection from the 
potentially negative impact of rising interest
rates. With that, we realized a 30-basis-point
increase in our net interest margin to 3.75% 
from 3.45% over the past six quarters. 
Finally, the value of the Northwest franchise 
was greatly enhanced as we added 38 
deposit-rich offices and used a portion of 
those deposits to replace approximately 
$700 million of high-cost borrowings. We 
believe the franchise value of a bank is 
primarily driven by the quality of the branch 
offices, size of their related deposits and 
the number and depth of the customer 
relationships that lie within. With these 
two acquisitions, we added over 150,000 
new households to our growing list of loyal 
Northwest customers. 

1

Our entire staff worked tirelessly over the past 18 months  
to complete the two largest acquisitions in our history  
while consolidating 24 offices.

Another major factor in our earnings 
improvement in 2016 was the consolidation 
of 24, or 13%, of our branches. This decision 
did not come easy, as we demonstrated 
considerable concern for the employees, 
customers and communities involved. 
Accordingly, most of the offices that 
closed were in close proximity to 
another Northwest office so customer 
inconvenience was kept to a minimum. 
As a result, retention of these customers 
was significant, with few of them 
choosing to leave our bank. The combined 
impact of these consolidations and the 
aforementioned two acquisitions pushed 
the average deposit size of our offices to 
$48.1 million as of December 31, 2016, a 
31% increase over the average balance of 
$36.7 million at June 30, 2015. Since office 
efficiency relates directly to deposit size, 
this increase in average deposits should 
enhance efficiency in the years ahead.

It obviously took a tremendous effort on 
the part of our entire staff to complete 
the two largest acquisitions in our history 
while consolidating 24 of our offices in a 
period of just 18 months. We cannot thank 
them enough for their enduring energy, 
endless enthusiasm and unwavering 
devotion to our company. But their efforts 
didn’t stop there. Throughout 2016, we 
continued to enhance the Northwest 
customer experience by converting all of 
our customers to a new online banking 
system, which was a monumental task. We 
also replaced all our customers’ debit and 
credit cards to provide them with EMV chip 
technology; moved our bill pay customers 
to a new system; added Apple, Android and 
Samsung Pay and completed most of the 
legwork for the new Northwest website, 
which will launch in 2017. With a continued 
focus on efficiency, we digitized all our 

commercial loan documents, brochures, 
customer letters and marketing materials; 
introduced a commercial loan pricing 
model; developed enhanced profitability 
reports by product and business line and 
implemented a new online loan collection 
system.

We were also pleased to provide our 
shareholders with a stellar return on their 
investment in 2016. As a result of our 
improving performance and a meaningful 
increase in market sentiment for bank 
stocks, the price of Northwest’s common 
shares increased $4.64, or 35%, to $18.03 
during the year. Given our strong capital 
position, we were again able to return 
capital to our shareholders in the form of 
robust common stock dividends. Dividends 
paid during the year of $0.60 per share 
represented a 4.50% dividend yield based 
on the beginning-of-the-year market 
value. The most recent quarterly dividend 
payment of $0.16 per share represents a 
3.5% dividend yield based on the December 
31, 2016 market value of $18.03.

We also continued our tradition of J.D. 
Power recognition in 2016 when we were 
ranked "Highest Customer Satisfaction 
with Retail Banking in the Mid-Atlantic 
Region" for the fifth time in seven years. 
Our employees cherish this award, as it is 
an independent validation of their devoted 
efforts to provide exceptional customer 
service.

Looking ahead, we believe our future 
is the brightest it has been since the 
economic crisis began in 2008. Our 
primary performance metrics, return on 
assets and return on equity for the fourth 
quarter of 2016, the first full quarter of 

2

The price of Northwest's common shares increased  
$4.64, or 35%, to $18.03 while dividends paid of  
$0.60 per share represented a 4.50% yield.

operations following the First Niagara 
branch acquisition, were 1.01% and 8.37%, 
respectively. These levels compare favorably 
to our peer group for the first time in 
several years, and we are committed 
to working diligently toward further 
improvement in those returns. 

Asset quality is at its highest level since 
before the Great Recession, and we have 
made tremendous progress enhancing 
our lending and credit processes while 
improving lending capabilities and 
customer satisfaction. Our regional 
business development teams are keenly 
focused and well positioned for additional 
production and revenue growth, while our 
risk management functions have added the 
manpower and sophistication necessary to 
meet the regulatory expectations of a  
$10 billion bank. Finally, our entire staff 
remains focused on efficiency with a 
devoted effort to simplify our operation in 
every way possible. For all of these reasons, 
we believe we can say without reservation 
that our institution is substantially stronger 
and better prepared than at any time in our  
120-year history.

Crossing the $10 billion threshold for total 
assets weighs heavily on our plans for the 
future. With current assets of $9.6 billion, 
we are on the cusp of that consequential 
milestone. We estimate that the loss of 
interchange income relating to the impact 
of the Durbin Amendment of the Dodd-
Frank Act will be approximately $8 million 
annually, while the cost of the additional 
regulatory burden will be approximately 
$3 million per year. The after-tax reduction 
in income from these two items will be 
approximately $7.0 million, or $0.07 per 
share. With that, we are hopeful that 

Northwest will be able to secure the 
acquisition of another bank of sufficient size 
and earnings power so that the additional 
earnings from the acquisition offset the 
$7 million lost by crossing the $10 billion 
threshold. Since the determination date for 
being subject to the Durbin Amendment 
is the end of each calendar year, it seems 
doubtful at this time that we will be able 
to secure such an acquisition and close the 
deal by the end of 2017. It is also doubtful 
that organic growth will take us over the 
threshold by that date. 

Accordingly, it appears that we will not 
feel the impact of Durbin until 2019 at the 
earliest. In addition, we are hopeful that 
the new Administration and Congress 
in Washington will seek meaningful 
regulatory relief for our industry, which 
includes the elimination of the Durbin 
Amendment and the revision of certain 
sections of the Dodd-Frank Act, including 
those related to the capital stress testing 
requirements of a $10 billion bank. We 
continue to support the industry's efforts in 
lobbying for such change.

In summary, we hope this letter adequately 
conveys the tremendous pride that the 
Board of Directors, management and entire 
staff share in Northwest’s accomplishments 
over the last two years. On behalf of those 
stakeholders, I thank you for your continued 
support and investment in our company.

Sincerely,

William J. Wagner 
Chairman, President and CEO

3

Corporate Profile

Northwest Bancshares, Inc.

Northwest Bancshares, Inc. is a federally-
chartered thrift holding company that 
owns and operates Northwest Bank, a 
Pennsylvania-chartered bank headquartered 
in Warren, Pennsylvania.

For more than 120 years, we have served our 
communities by meeting the diverse financial 
needs of individuals, families, organizations 
and businesses seeking to bank, borrow, 
invest, insure and plan their futures.

As of December 31, 2016, we held assets 
of $9.62 billion, 167 full-service community 
banking locations, nine free-standing drive-up 
facilities and 289 ATMs across Pennsylvania, 
New York, Ohio and Maryland. 

Our primary business involves gathering funds from deposits and  

borrowings and investing them in loans and investment securities.

Source
of Funds

Investment  
of Funds

Checking Accounts  

Money Market Accounts 

Savings Accounts 

Certificates of Deposit 

Borrowed Funds 

Subordinated Debt 

35%

23%

20%

19%

2%

1%

Mortgage Loans 

Commercial Real Estate 

Home Equity Loans 

Cash and Investments 

Consumer Loans 

Commercial Loans 

31%

27%

15%

14%

7%

6%

4

6%7%14%15%27%31%19%20%23%35%Northwest's sources of funds and mix of loans and investments  

have changed considerably over the years as we have strived  

to transform from a thrift to commercial bank.

Loan Growth and Mix in billions of dollars

$8

$6

$4

$2

$0

1-4 Family Residential Mortgages

Home Equity Loans 

Consumer Loans 

Commercial Real Estate 

Commercial and Industrial

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Deposit Growth and Mix in billions of dollars

$8

$6

$4

$2

$0

Savings Accounts 

Checking Accounts 

Money Market Accounts

Certificates of Deposit

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

5

Financial Highlights

Northwest Bancshares, Inc. and subsidiaries

In thousands, except per share and other data

AT YEAR END DECEMBER 31,

2016

2015

2014

Total assets

Loans receivable, net

Deposits 

Shareholders’ equity

Book value per share

Tangible book value per share

Closing market price per share

FOR THE YEAR ENDED DECEMBER 31,

Net interest income

Net income

Non-GAAP net income

Diluted earnings per share

Non-GAAP earnings per share

Dividends per share

KEY FINANCIAL RATIOS FOR THE YEAR ENDED DECEMBER 31,

Return on average shareholders’ equity (1)

Return on average assets (1)

Tangible common equity

Average interest rate spread

Nonperforming assets to total assets at end of period

Net charge-offs as a percentage of average loans outstanding

$ 9,623,640

$ 8,951,899

$ 7,775,033

7,496,408

7,159,449

5,922,373

7,882,321

6,612,581

5,632,542

1,170,663

1,163,163

1,062,647

11.51

8.17

18.03

11.42

8.76

13.39

11.22

9.34

12.53

$ 307,335

$ 263,253

$ 248,840

49,667

84,321

0.49

0.84

0.60

7.27%

0.93%

8.95%

3.60%

0.88%

0.21%

60,540

67,012

0.64

0.71

0.56

6.08%

0.80%

61,962

61,962

0.67

0.67

1.62

5.69%

0.79%

10.28%

11.64%

3.29%

0.91%

0.23%

85.86%

0.87%

3.27%

1.25%

0.41%

84.35%

1.13%

Allowance for loan losses to nonperforming loans at end of period

76.00%

Allowance for loan losses as a percentage of loans receivable

0.81%

OTHER DATA AT DECEMBER 31,

Full-service community banking locations 

167

176

156

Average deposits per full-service location (2)

$ 48,063 

$ 37,571

$ 36,106

Consumer finance offices

Full time equivalent employees

Registered shareholders (3)

49

2,306

13,690

51

2,186

14,363

51

2,042

13,756

(1) Excludes after-tax impact of restructuring and acquisition expenses of $34.7 million and $6.5 million for 2016 and 2015, respectively.
(2) In thousands. 2016 excludes three offices pending sale in Maryland.  (3) Excludes shareholders who own their stock in “street name.”

6

Growth and Performance

Assets
in billions of dollars

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Annual Net Income
in millions of dollars

GAAP             Non-GAAP

Northwest has  

resumed its  

long-standing tradition 

of balance-sheet 

growth in recent years, 

following a period  

of stagnation during 

the years of the 

Great Recession.

Non-GAAP income 

increased substantially 

in 2016 as a result of 

the impact of the LNB 

and First Niagara 

acquisitions.

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Common Stock Information

Stock Price Performance Since IPO
in total return % (Source: SNL Financial)

2016  High 

Low 

Div

$0.15

$0.15

$13.71 

$11.78

$14.89 

$13.09

$15.75 

$14.47 

$0.15

$19.10

$15.26 

$0.15

1Q 

2Q

3Q 

4Q

2015  High 

Low 

Div

1Q 

2Q

3Q 

4Q

$12.62 

$11.52 

$0.14

$13.03 

$11.71 

$0.14

$13.21 

$12.32 

$0.14

$14.11

$12.55 

$0.14

2,000

1,500

1,000

500

0

-500

+1,786.19%
NWBI  
S&P 500  
+636.09%
SNL U.S. Bank   +550.26%

1
9
9
4

1
9
9
5

1
9
9
6

1
9
9
7

1
9
9
8

1
9
9
9

2
0
0
0

2
0
0
1

2
0
0
2

2
0
0
3

2
0
0
4

2
0
0
5

2
0
0
6

2
0
0
7

2
0
0
8

2
0
0
9

2
0
1
0

2
0
1
1

2
0
1
2

2
0
1
3

2
0
1
4

2
0
1
5

2
0
1
6

7

$9.62$8.95$7.78$7.88$7.94$7.96$8.15$8.03$6.93$6.66$49.7$60.5$62.0$66.6$63.4$64.2$57.5$32.7$48.2$49.1$84.3$67.0$84.3$67.0$49.7$60.5$62.0$66.6$63.4$64.2$57.5$32.7$48.2$49.1$49.7$60.5$62.0$66.6$63.4$64.2$57.5$32.7$48.2$49.1Market Coverage

A network of offices across four states

NY

PA

OH

8

MD

Northwest Bank office network

Northwest Consumer Discount Company office network

Business Solutions

A greater degree of confidence 

Cash Management. Financing. Insurance. Investments. Benefits.  
If you're running a business, at some point, you need to consider it all.

At Northwest, we make it easy with a fresh perspective that focuses 
on taking care of business.

We work one-on-one with our clients to pinpoint opportunities and 
work out a plan. We learn about them, their operations and their 
vision. Then, our flexible model lets us customize solutions to fit their 
goals and preferences.

Whether they're just getting started, or they've been in business  
50 years, we surround them with the people and products to give 
them a greater degree of confidence.

Bank

Borrow

Invest

Insure

Plan

Business Solutions 

Loans and Deposits

Commercial relationships continue to be a growing segment of our business as commercial loans and 
deposits have grown substantially over the past five years. Yields and costs have drifted lower due 
to the low interest rate environment, but our spread remains attractive. Our business deposit mix 
continues to improve as we meet the needs of all types of businesses.

Commercial Loans
in billions of dollars

Business Deposit Balances 
in billions of dollars

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

Commercial Loan Yields 

Cost of Business Deposits

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

Commercial Loan Losses 
as a % of commercial loans

Business Deposit Mix

49%

49% of business deposits  
were in non-interest 
bearing checking accounts

Money Market 

Interest Checking 

Municipal 

25%

14%

12%

2012

2013

2014

2015

2016

10

14%25%49%12%0.33%0.59%0.94%0.38%0.43%$1.705$1.405$1.206$1.073$1.0184.45%4.30%4.46%4.61%5.25%0.08%0.11%0.13%0.14%0.12%$3.071$2.962$2.295$2.103$2.049Investment Management, Retirement and Insurance Services

We dramatically increased assets under management and administration in recent years, fueling an 
increase in fee income from business investment management and retirement services accounts. 
Our business insurance lines have also provided a significant boost to fee income.

Business Assets Under Management
in millions of dollars

Business Asset Mix
as a % of total business assets under management

95% of business 
investment assets were in 
trust accounts

Investment Advisory 

5%

95%

2012

2013

2014

2015

2016

Business Investment Management and  
Retirement Services Revenue
in millions of dollars

Business Investment Management and  
Retirement Services Revenue Mix
as a % of total business revenue

57%

57% of business 
investment revenue came 
from trust accounts

Retirement Services 

Investment Advisory 

38%

5%

2012

2013

2014

2015

2016

Business Insurance Revenue
in millions of dollars

Business Insurance Revenue Mix
as a % of total business insurance revenue

69%

69% of business insurance 
revenue came from 
employee benefits 
accounts

Property and Casualty 

31%

2012

2013

2014

2015

2016

11

$8.2$7.3$7.0$6.4$3.769%31%95%5%$6.8$6.6$6.2$5.5$4.538%57%5%$1,286.7$1,168.0$1,142.2$1,046.8$808.9Personal Solutions

Delivering in big ways

For more than 120 years, people have come to us with dreams and 
ambitions. Sometimes, the solutions aren’t so obvious or easy. 
Sometimes, we have to work a little harder to find the best answer 
and achieve success.

At Northwest, we’re passionate about helping people. Connecting 
them to the right products and services to help them reach their 
financial goals.

We take pride in our work and care about others. We’re always 
thinking, “How can we help?” 

Bottom line? We deliver. With the enthusiasm, knowledge and 
genuine caring that’s earned us J.D. Power’s “Highest Customer 
Satisfaction with Retail Banking in the Mid-Atlantic Region”  
five times in seven years. And, we’re here to make a difference,  
every single day.

Bank

Borrow

Invest

Insure

Plan

Deposits

We pride ourselves in the relationships we've built meeting our customers' needs. In 2016, we 
welcomed a substantial number of new households with the acquisition of 18 offices in Western New 
York. We continue to have great success attracting and keeping new checking account customers, 
and look forward to serving those customers for years to come as we deepen those relationships.

Number of Households

Number of Checking Accounts

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

Services Per Household

Checking Account Balances 
in millions of dollars

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

Savings and Insured Money Fund 
Deposit Balances 
in billions of dollars

Checking Account Fees 
in millions of dollars

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

13

$38.7$33.7$32.0$31.2$31.5311,141253,717229,020223,139222,427$1,749.0$1,325.6$1,035.9$963.6$935.0$3.168$2.325$2.061$2.038$1.988398,395337,904289,185288,747292,3973.0312.9873.0562.9412.908Personal Solutions 

Loans

Mortgage and home equity loans are a core product offering and continue to provide a stable  
return during this period of low interest rates. Consumer loans have grown substantially in recent 
years with an emphasis on higher credit quality. Accordingly, while consumer loan yields have 
decreased significantly during the most recent two years, so have the losses from such loans.

Mortgage Portfolio Yield 

Consumer Loans
in millions of dollars

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

Home Equity Portfolio Yield 

Consumer Loan Portfolio Yield

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

Mortgage and Home Equity Loan Losses  
as a % of total mortgages and home equities

Consumer Loan Losses  
as a % of consumer loans

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

14

6.62%6.86%10.76%11.62%11.98%0.15%0.09%0.11%0.13%0.24%$631.3$510.6$242.7$228.3$228.44.46%4.54%4.72%4.89%5.27%4.14%4.26%4.43%4.53%4.83%1.97%2.20%2.65%2.65%2.20%Investment Management and Insurance

Personal assets under management and administration as well as brokerage have grown 
significantly in recent years from both acquisitions and organic initiatives – leading to a growing 
source of fee income.

Personal Assets Under Management  
in millions of dollars

Personal Asset Mix
as a % of total personal assets under management

58%

58% of personal investment 
assets were in  
brokerage accounts

Trust 

Investment Advisory 

24% 

18%

2012

2013

2014

2015

2016

Personal Investment Management Revenue 
in millions of dollars

Personal Investment Management Revenue Mix 
as a % of total personal revenue

41%

41% of personal investment 
revenue came from trust 
accounts

Investment Advisory 

Brokerage 

32%

27%

2012

2013

2014

2015

2016

Personal Insurance Revenue 
in thousands of dollars

Personal Insurance Revenue Mix
as a % of total personal insurance revenue

80% of personal insurance 
revenue came from property 
and casualty policies

Health and Life Insurance  20%

80%

2013

2014

2015

2016

15

32%41%27%24%58%18%80%20%$901.1$576.5$469.3$352.2$8.7$7.3$7.5$5.1$4.7$1,668.1$959.1$849.8$706.4$702.7 
Financial Data

Condensed consolidated balance sheet 

In thousands, except share data

ASSETS

Cash and cash equivalents

Marketable securities available-for-sale

Marketable securities held-to-maturity

AS OF DECEMBER 31,

2016

2015

$ 389,867

$ 167,408

826,200

19,978

874,405

31,689

Loans receivable, net of allowance for loan losses of $60,939 and $62,672

7,496,408

7,159,449

Assets held-for-sale

Accrued interest receivable

Real estate owned, net

Bank-owned life insurance

Premises and equipment

Goodwill and other intangible assets

Federal Home Loan Bank stock, at cost

Other assets

TOTAL ASSETS

LIABILITIES AND SHAREHOLDERS’ EQUITY

Deposits

Liabilities held-for-sale

Borrowed funds

Advances by borrowers for taxes and insurance

Accrued interest payable

Other liabilities

Trust preferred securities

TOTAL LIABILITIES

152,528

21,699

4,889

171,449

161,185

339,853

7,390

32,194

—

21,072

8,725

168,509

154,351

270,718

40,903

54,670

$ 9,623,640

$ 8,951,899

$ 7,882,321

$ 6,612,581

215,657

142,899

36,879

635

63,373

111,213

—

975,007

33,735

1,993

54,207

111,213

8,452,977

7,788,736

Preferred stock, $0.01 par value, 50,000,000 shares authorized; no shares issued

—

—

Common stock, $0.01 par value, 500,000,000 shares authorized;  

101,699,406 and 101,871,737 shares issued and outstanding, respectively

Paid-in capital

Retained earnings

Unallocated common stock of Employee Stock Ownership Plan

Accumulated other comprehensive loss, net

TOTAL SHAREHOLDERS’ EQUITY

TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY

1,017

1,019

718,834

478,803

—

(27,991)

717,603

489,292

(20,216)

(24,535)

1,170,663

1,163,163

$ 9,623,640

$ 8,951,899

16

Condensed consolidated statements of income

INTEREST INCOME:

Loans

Investments and interest-earning cash

TOTAL INTEREST INCOME

INTEREST EXPENSE:

Deposits

Borrowed funds

TOTAL INTEREST EXPENSE

Net interest income

Provision for loan losses

Net interest income after provision for loan losses

NONINTEREST INCOME:

Service charges and fees

Trust and other financial services income

Gain/(loss) on securities

Insurance commission income

Income from bank-owned life insurance

Other

TOTAL NONINTEREST INCOME

NONINTEREST EXPENSE:

YEARS ENDED DECEMBER 31,

2016

2015

2014

$ 329,039

$ 298,665

$ 282,050

16,595

345,634

20,915

319,580

23,377

305,427

23,465

14,834

38,299

307,335

13,542

293,793

44,113

14,103

625

10,522

5,361

10,636

85,360

24,055

32,272

56,327

263,253

9,712

253,541

38,362

12,342

1,037

9,526

4,338

3,231

25,322

31,265

56,587

248,840

20,314

228,526

36,383

12,369

4,930

8,760

4,191

4,133

68,836

70,766

Compensation and employee benefits

140,927

119,818

115,967

Premises and occupancy costs

Office operations

Collections expense

Processing expenses

Amortization of intangibles

Marketing expenses

Federal deposit insurance premiums

Restructuring and acquisition expenses

Other

TOTAL NONINTEREST EXPENSE

Income before income taxes

Income tax expense

NET INCOME

Basic earnings per share

Diluted earnings per share

26,134

14,898

2,431

34,859

4,259

8,852

4,404

49,191

21,883

307,838

71,315

21,648

24,641

12,337

3,247

30,780

1,688

8,499

5,109

9,751

18,007

233,877

88,500

27,960

23,455

11,710

3,011

26,671

1,323

8,213

5,193

394

19,598

215,535

83,757

21,795

$ 49,667

$ 60,540

$ 61,962

$ 0.50

$ 0.49

$ 0.64

$ 0.64

$ 0.68

$ 0.67

17

William F. McKnight 
Controller
Interstate Chemical Company 

Sonia M. Probst
Retired Chief Executive Officer 
Rouse Estate

John P. Meegan
Executive Vice President and 
Chief Operating Officer
Hefren-Tillotson, Inc.

Philip M. Tredway
President and  
Chief Executive Officer 
Erie Molded Plastics, Inc.

Directors and Officers

Northwest Bancshares, Inc. and Northwest Bank

Board of Directors

William J. Wagner
Chairman, President and  
Chief Executive Officer
Northwest Bancshares, Inc.

Robert M. Campana
President 
Campana Capital

Deborah J. Chadsey
Attorney and Partner 
Kavinoky Cook LLP

Timothy B. Fannin 
Retired Partner
Catalano, Case, Catalano  
& Clark-Radzieta, LLP

Timothy M. Hunter
President and  
Chief Executive Officer  
McInnes Rolled Rings and 
Erie Bronze &  
Aluminum Company

Corporate Officers

William J. Wagner
President and  
Chief Executive Officer

David E. Westerburg
Executive Vice President  
Chief Operations Officer

Steven G. Fisher
Senior Executive Vice President  
Chief Revenue Officer

Andrew C. Young
Executive Vice President  
Chief Information Officer

William W. Harvey, Jr.
Senior Executive Vice President  
Chief Financial Officer

Ronald B. Andzelik
Senior Vice President  
Chief Compliance Officer

Mark A. Paup
President and  
Chief Executive Officer
Zippo Manufacturing and 
W.R. Case and Sons  
Cutlery Company

Kevin G. Mizak
Senior Vice President  
Chief Auditor

Melody Schott
Senior Vice President 
Office Services

Heidi Schwab
Senior Vice President
Loan Operations 

Michael W. Bickerton
Executive Vice President
Commercial Lending

Richard K. Laws
Executive Vice President 
Chief Counsel 
Corporate Secretary 

Julia W. McTavish
Executive Vice President  
Chief Human Resources Officer

Gerald J. Ritzert
Executive Vice President  
Corporate Controller

Jonathan P. Scalise  
Executive Vice President  
Business Development

Michael G. Smelko
Executive Vice President  
Chief Credit Officer

Thomas J. Townsend
Executive Vice President 
Chief Risk Officer 

Region Presidents

Neil A. Aquino, Jr.
Senior Vice President 
Commercial Real Estate Lending

Vicki L. Stec
Senior Vice President 
Bank Secrecy Officer

Douglas H. Bert
Senior Vice President 
Insurance Services

Thomas K. Creal IV
Senior Vice President 
Credit Administration

John E. Hall
Senior Vice President  
Consumer Lending

Eric D. Stoever
Senior Vice President 
Chief Technology Officer

James M. Swanson
Senior Vice President 
Deposit Operations

William C. Tarpenning
Senior Vice President  
Mortgage Banking

Neil R. Hoffman
Senior Vice President 
Commercial/Industrial Lending

C. Forrest Tefft
Senior Vice President
Corporate Finance Lending 

D. Kirk Jacobson
Senior Vice President
Small Business Lending

Jeffrey J. Maddigan
Senior Vice President
Treasurer

Edward A. Martone
Senior Vice President  
Human Resources

Shawn O. Walker
Senior Vice President  
Chief Marketing Officer

Pamela L. Balas
Vice President 
Mortgage Banking

Stephen M. Bell
Vice President  
Facilities

Steven M. Crissey
Vice President
Human Resources

Michael R. DelPrince
Vice President
Accounting

Barbara L. DeMontier
Vice President 
Human Resources

Christina D. Dinger
Vice President  
Process Improvement/ 
Program Management

W. Norman Ewing
Vice President 
Systems and Programming

Dean C. Huya
Vice President 
Loss Mitigation

Julie K. Johnson
Vice President 
Loan Servicing

Kimberly A. Johnson
Vice President  
Electronic Banking

Raymond R. Learn II
Vice President
Fair Lending Officer 

Dorothy E. Lobdell
Vice President  
Mortgage Banking

John J. Golding  
New York 

Christopher A. Martin  
Southwest Pennsylvania

Nancy J. May 
Eastern Pennsylvania/Maryland

Jonathan E. Rockey  
Central Pennsylvania

Julie A. Marasco  
Northwest Pennsylvania

James E. Martin  
Erie, Pennsylvania

Kevin W. Nelson  
Ohio 

18

 
 
 
 
 
 
Investor Information

Corporate Headquarters

Financial Information

100 Liberty Street
PO Box 128
Warren, Pennsylvania 16365
Telephone: (814) 726-2140
Fax: (814) 728-7716
www.northwest.com

Annual Meeting

April 19, 2017, 11:00 a.m.
The Struthers Library Theatre
302 West Third Avenue
Warren, Pennsylvania 16365

Stock Listing

Northwest Bancshares, Inc. common stock is traded on the 
NASDAQ Global Select Market under the symbol “NWBI.”

Stock Transfer, Registrar and 
Dividend Disbursing Agent

Shareholder communications regarding change of address, 
change in stock registration, reporting of lost certificates 
and dividend checks should be directed to:

American Stock Transfer and Trust Company, LLC
6201 15th Avenue
Brooklyn, New York 11219
Toll Free: (800) 937-5449
Toll Free: (877) 777-0800
Fax: (718) 236-2641
Email: info@amstock.com
www.amstock.com

Online Shareholder Access

Registered shareholders can access their account(s) online 
through American Stock Transfer & Trust Company, LLC at 
www.amstock.com. Here you can easily initiate a number 
of transactions and inquiries, as well as obtain important 
details about your holdings and general stock transfer 
information.

•   Update your mailing address
•   Access account information
•   Print a duplicate 1099 tax form
•   Combine/consolidate accounts
•   Request a replacement dividend check
•   Download stock transfer instructions and forms
•   Enroll in direct deposit of dividends

Independent Auditors

KPMG LLP, Pittsburgh, Pennsylvania

Securities Counsel

Luse Gorman, P.C., Washington, D.C.

The Annual Report on Form 10-K is filed with the  
Securities and Exchange Commission (SEC). Copies of  
this document and other filings, including exhibits thereto, 
may be obtained electronically at the SEC home page  
at www.sec.gov or through the Company’s website,  
www.northwest.com. Copies may also be obtained, 
without charge, upon request by writing to the Company’s 
corporate headquarters.

Dividend Reinvestment and 
Direct Stock Purchase and Sale Plan

Northwest Bancshares, Inc. is pleased to offer a Dividend 
Reinvestment and Direct Stock Purchase and Sale Plan 
through American Stock Transfer & Trust Company, LLC  
(the “Plan Administrator”). 

The plan provides both existing registered shareholders 
and interested new investors with a convenient method to 
purchase shares of Northwest Bancshares, Inc. common 
stock. 

If you are already a registered shareholder or are interested 
in becoming one, you may access the plan material and 
enroll online at www.amstock.com by clicking on “Invest 
Online” under “Shareholder Services” or from our investor 
relations website at www.northwest.com. Alternatively, 
you may request a plan prospectus and enrollment 
application by calling American Stock Transfer & Trust 
Company, toll-free, at (877) 715-0499 or Northwest,  
toll-free, at (800) 859-1000 or (814) 728-7263.

Direct Deposit of Dividends

Shareholders who do not reinvest their dividends may 
elect to have cash dividends directly deposited into their 
savings or checking account, thereby providing immediate 
access to funds and eliminating mail delays and lost or 
stolen checks. You may enroll online by accessing your 
shareholder account(s) at www.amstock.com or, to obtain 
an enrollment card, by calling the Company’s transfer 
agent, toll-free, at (800) 937-5449 or Northwest, toll-free, 
at (800) 859-1000.

Investor Relations

William J. Wagner
Chairman, President and Chief Executive Officer

William W. Harvey, Jr.
Senior Executive Vice President and Chief Financial Officer 

Shareholder Relations

Ian R. Scott
Assistant Vice President, Shareholder Relations and
Assistant Corporate Secretary
(800) 859-1000

19

It’s our purpose to create  
happy customers.

"Highest Customer Satisfaction with  
Retail Banking in the Mid-Atlantic Region"

Northwest Bank received the highest numerical score among retail banks in the Mid-Atlantic in the J.D. Power 2016 Retail Banking Satisfaction 
Study, based on 76,233 responses from 29 banks, measuring opinions of consumers with their primary banking provider, surveyed April 2015 
through February 2016. Your experiences may vary. Visit www.jdpower.com. Northwest Bank is Member FDIC.

In addition to historical information, this report may contain certain forward-looking statements that are based on 
assumptions and information currently available to management, including assumptions as to changes in market interest 
rates. These forward-looking statements are subject to various risks and uncertainties including, but not limited to, 
economic, regulatory, competitive, legislative and other factors affecting the company and its operations. Readers are 
cautioned not to place undue reliance on these forward-looking statements, as actual results may differ materially from 
those expressed or implied. Management has no obligation to revise or update these forward-looking statements to reflect 
events or circumstances that arise after the release of this report. ©2017 Northwest Bancshares, Inc.

100 Liberty Street

PO Box 128

Warren, PA 16365

(814) 726-2140

www.northwest.com