Quarterlytics / Financial Services / Banks - Regional / Northwest Bancshares, Inc.

Northwest Bancshares, Inc.

nwbi · NASDAQ Financial Services
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Ticker nwbi
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
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FY2018 Annual Report · Northwest Bancshares, Inc.
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Honoring the Past, 
Building for the Future

A Message to Shareholders 
from Ronald J. Seiffert,  
Chairman, President & CEO

Honoring the Past 
Northwest Bancshares, Inc. and its predecessors 
have operated as a community banking institution 
since 1896. With assets of $9.6 billion as of December 
31, 2018, the company has demonstrated a pattern 
of sustained expansion resulting from a balance of 
consistent internal growth combined with a series 
of successfully-executed mergers and acquisitions. 
We pride ourselves in delivering quality service to 
our customers while fostering a positive, stable 
and secure working environment that provides our 
employees opportunities for advancement. 

Our organization is built upon trust. Our employees 
trust that the board and management will always 
do what is right for employees, customers and the 
company. Our board and management trust that all 
Northwest employees will perform their duties to the 
best of their abilities while demonstrating those core 
values we have identified as being key to our success.

Over the last 25 years as a publicly-traded company, 
Northwest has demonstrated success by safely 
growing our balance sheet, expanding our menu 
of products and services, increasing our level of 
sophistication and capability, acquiring other banks 
and bank branches and thus enhancing shareholder 
value. Over this period, we have also transitioned 
our company’s balance sheet from that of a thrift 
institution to a commercial bank. Despite this period 
of significant change and substantial success, we have 
been able to maintain our focus as a true community 
bank with a balanced approach to providing value 
to our employees, customers, communities and 
shareholders.

Over the last four years, Northwest has continued to 
enhance shareholder value by embracing a number of 
transformational changes:

•  The successful acquisition and conversion of Lorain 
National Bank in Ohio with 21 offices and assets of 
approximately $1.2 billion;

•  The acquisition of 18 offices with deposits of 

approximately $1.6 billion in greater Buffalo, New 
York from First Niagara Bank;

•  The consolidation of 24 of our banking offices 
within our footprint into nearby Northwest 
locations;

•  The closure and/or divestiture of three Maryland 
Region branches; Northwest Consumer Discount 
Company; our retirement services recordkeeping 
business offered through Boetger and Associates; 
our mortgage settlement agency and our oil, gas 
and mineral group;

•  The development of a comprehensive branding 
strategy across the bank’s footprint, including 
a more consistent and expansive approach to 
marketing and advertising and the development of 
a new logo, as well as a consistent color palette and 
collateral materials;

•  The further development of the level of competency 
and sophistication of our commercial, corporate 
and small business lending capabilities;

•  The further development and execution of a more 
comprehensive and complete approach to risk 
oversight, including enterprise risk management, 
audit, compliance, BSA and community 
reinvestment;

•  The further development of the level of competency 

and sophistication of our investment brokerage 
business. This included the consolidation of multiple 
product platforms into a singular platform (LPL) 
offering a broader array of products, services and 
investment research, the development of a market-
driven incentive plan and the introduction of a 
referral fee program in our branches;

•  The development of a scorecard for our seven 

regions in 2018, which tracks the daily production of 
loans, deposits, fees and referrals at point-of-sale to 
enhance accountability;

1

•  The development of sales incentive plans for our 

commercial, small business and retail sales teams; 
and,

•  The announced merger with Union Community Bank 

in Lancaster County, Pennsylvania.

All of the above initiatives were accomplished while 
maintaining our strong community bank culture and 
values which embrace a philosophy that if we do the 
right thing for our employees each and every day they, 
in turn, will do the right thing for our customers and 
our financial metrics will benefit following this success. 
The success of this philosophy was independently 
corroborated by JD Power, who ranked Northwest as 
Highest Customer Satisfaction with Retail Banking in 
the highly-competitive Mid-Atlantic Region during six 
of the last nine years.

The successful execution of the above major initiatives 
contributed significantly to our 2018 performance. 

For the fiscal year ending December 31, 2018, the 
company generated net income of $105 million, which 
represented an 11.7% increase over the previous year 
while diluted earnings per share increased 10.9% 
over the same period. The annual returns on average 
shareholders’ equity and average assets were 8.61% and 
1.11%, respectively, which compared favorably to 7.95% 
and 0.99% for the same period last year. 

Similar to the banking industry as a whole, Northwest 
has been challenged in recent years by the low interest 
rate environment. While the net interest margin for the 
industry has generally decreased, we have been able to 
maintain a relatively strong margin by deploying excess 
cash into loans and by replacing maturing time deposits 
with checking deposits. As a result, our net interest 
margin increased 0.06% for the year to a healthy 3.88% 
despite four market rate increases and a flattening yield 
curve. 

From a balance sheet perspective, our capital ratios 
remained strong at December 31, 2018, as reflected by 
a Tier I Risk Based Capital Ratio of 15.09%, our liquidity 
position remained good and our overall credit quality 
remained sound.

Building for the Future
Although we were very pleased with the overall 
performance of the company in 2018, we recognize that 
there remains room for improvement. For example, 
our Return on Average Assets and Efficiency ratios 
compared favorably to the industry in general at year-
end but lagged behind some of our peer competitors.

In order to address our performance deficiencies as 
well as the ever-increasing challenges in our industry, 
the company launched a comprehensive and thorough 
strategic planning process in February of 2018, which 
included the engagement of 26 separate departments 

of the bank. Each of the departments was tasked to 
develop a new five-year plan for their area and to 
identify key initiatives that, when effectively executed, 
would contribute materially towards achieving the 
company’s overall corporate objectives. Our primary 
corporate objective is to enhance shareholder value 
through revenue growth; improve efficiency and 
profitability; mergers and acquisitions; effective risk 
management and talent acquisition, development and 
retention.

As a result of this process, a number of key corporate 
initiatives emerged:

•  Successfully close and convert our merger with  
Union Community Bank in Lancaster County, 
Pennsylvania on March 8, 2019 with minimal 
customer and employee disruption;

•  Continue to assess merger and acquisition 
opportunities to include whole-bank and  
bank-branch purchases;

•  Improve production productivity in our commercial, 
small business and retail delivery channels through 
better execution of defined sales processes, better 
usage of production scorecards and leveraging our 
new sales incentive plans;

•  Expand our production capability in residential 
mortgage lending through the introduction of 
licensed mortgage loan officers (MLOs) into our 
metropolitan markets, the introduction of a new sales 
incentive plan for the MLOs, the implementation of 
a new, state-of-the-art mortgage loan origination 
system and the development of a broader array of 
mortgage products;

•  Expand our power sports lending capability in our 
dealer services channel from Pennsylvania to our 
existing nine-state auto market;

•  Open a new commercial loan production office in 

Columbus, Ohio;

•  Improve production productivity in our cash 

management channel through the introduction of 
new products and services and through direct calling 
efforts by our cash management advisors focused on 
cash-centric commercial customers;

•  Improve production productivity in our electronic 

banking delivery channel through increasing customer 
usage of our comprehensive product offering;

•  Improve efficiencies through optimizing the number 
of our retail branch locations and through the critical 
assessment of major non-interest expense categories 
to include major vendor contracts and outsource 
opportunities;

•  Continue to explore the ability to reduce costs by 

moving processing to the cloud and to use artificial 
intelligence to streamline or eliminate rudimentary 
operational functions; 

2

•  Develop a “customer-centric” digital bank strategy 

that will provide “end-to-end” fulfillment of the bank’s 
products and services digitally with a primary focus 
on cross-sell opportunities to our 450,000 customer 
households;

•  Research and develop an actionable plan to build our 

“branch of the future”;

•  Maintain effective risk management oversight to 
include the implementation of CECL on time and 
on budget, the continued implementation of our 
Model Risk Management process and the continued 
implementation of our Third Party Risk Management 
process; and,

•  Design, develop and implement a more 

comprehensive talent acquisition, development 
and retention strategy to include a more deliberate 
succession planning process.

Through the effective execution of the above initiatives 
in 2019 and beyond, we are highly confident that we will 
build upon our historically-good financial performance 
and, in turn, materially enhance shareholder value. 

William J. Wagner’s Retirement
On October 5, 2018, following a 34-year distinguished 
career with Northwest, William J. Wagner retired as our 
Chairman, President & CEO.

Bill began his career with the company in 1984 as 
Chief Financial Officer and was named President and 
Chief Operating Officer in 1998. Upon John Hanna’s 
retirement in 2003, Bill was named President and Chief 
Executive Officer and, in 2008, added the additional 
responsibilities as our Chairman of the Board.

Over the course of his career, Bill led the company 
through our initial public offering in 1994 and 
completed over 38 acquisitions. All transactions were 
consummated in a timely and professional manner 
with the principal focus being on the welfare of the 
employees and customers of the acquired bank. With 
each successive acquisition, the company’s integration 
expertise grew and Northwest developed a strong 
reputation in the industry for being a competent and 
compassionate acquirer. 

Under Bill’s strong leadership, in 2015 and 2016, 
Northwest completed two of its largest mergers (Lorain 
National Bank in Ohio and the acquisition of 18 offices 
in greater Buffalo from First Niagara Bank) and, in 2018, 
Bill announced the merger with Union Community 
Bank, a $500 million bank headquartered in Lancaster 
County, Pennsylvania.

Under Bill’s steady and consistent managerial approach 
over the years, the bank further demonstrated success 
by safely growing the balance sheet, expanding the 
menu of our products and services and increasing our 
level of sophistication and capability. However, Bill’s 
greatest legacy is the strong community bank culture 
and values that he instilled in Northwest Bank that will 
distinguish the company for many years to come.

I consider myself truly fortunate to have had the 
opportunity to work for Bill, a man who always 
conducted himself with the highest degree of character 
and humility. I am honored and humbled to follow in his 
extremely large footsteps. 

Bill Wagner will truly be missed by our Northwest 
family.

Conclusion
We are extremely proud of the many accomplishments 
of Northwest Bank over the course of our very 
successful 123-year history. As a large community 
bank, we are big enough to provide all the products 
and services necessary to compete effectively with any 
competitor in our marketplace but small enough to 
deliver those products and services in a more customer-
oriented and community-oriented manner.

We are very pleased with our historical operating 
performance and our balance sheet is strong with 
sufficient capital to grow and help mitigate future 
potential downturns in the economy. We believe we 
have developed a very compelling five-year strategic 
plan that will continue to drive exceptional performance 
and shareholder value in 2019 and beyond. 

Our greatest strength, however, is our people. We have 
exceptional employees who are extremely dedicated to 
the company, to our customers and to the communities 
we serve.

On behalf of our Board of Directors and our 2,200 
dedicated employees, I wish to thank our shareholders 
for your confidence in our company and for your 
continued support!

Sincerely,

Ronald J. Seiffert 
Chairman, President and CEO

3

 
Corporate Profile

Northwest Bancshares, Inc.

Northwest Bancshares, Inc. is a federally-
chartered savings and loan holding company 
that owns and operates Northwest Bank, 
a Pennsylvania-chartered savings bank 
headquartered in Warren, Pennsylvania.

For more than 120 years, we have served our 
communities by meeting the diverse financial 
needs of individuals, families, organizations 
and businesses seeking to bank, borrow, 
invest, insure and plan their futures.

As of December 31, 2018, we held assets 
of $9.61 billion, 162 full-service community 
banking locations, ten free-standing drive 
through locations and 277 ATMs across 
Pennsylvania, New York and Ohio. 

Our primary business involves gathering funds from deposits and  

borrowings and investing them in loans and investment securities.

Source
of Funds

Investment  
of Funds

Checking Accounts  

Money Market Accounts 

Savings Accounts 

Certificates of Deposit 

Borrowed Funds 

Subordinated Debt 

39%

20%

20%

17%

3%

1%

Mortgage Loans 

Commercial Real Estate 

Home Equity Loans 

Cash and Investments 

Consumer Loans 

Commercial Loans 

32%

28%

14%

10%

9%

7%

4

7%9%10%14%28%32%17%20%20%39%Northwest's sources of funds and mix of loans and investments  

have changed considerably over the years as we have strived  

to transform from a thrift to commercial bank.

Loan Growth and Mix in billions of dollars

$8.1

1-4 Family Residential Mortgages

Home Equity Loans 

Consumer Loans 

Commercial Real Estate 

Commercial and Industrial

$5.4

$2.7

$0

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Deposit Growth and Mix in billions of dollars

$8

$6

$4

$2

$0

Savings Accounts 

Checking Accounts 

Money Market Accounts

Certificates of Deposit

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

5

Financial Highlights

Northwest Bancshares, Inc. and subsidiaries

In thousands, except per share and other data

AT YEAR END DECEMBER 31,

2018

2017

2016

Total assets

Loans receivable, net

Deposits 

Shareholders’ equity

Book value per share

Tangible book value per share

Closing market price per share

FOR THE YEAR ENDED DECEMBER 31,

Net interest income

Net income

Non-GAAP net income

Diluted earnings per share

Non-GAAP earnings per share

Dividends per share

KEY FINANCIAL RATIOS FOR THE YEAR ENDED DECEMBER 31,

Return on average shareholders’ equity (1)

Return on average assets (1)

Tangible common equity

Average interest rate spread

Nonperforming assets to total assets at end of period

Net charge-offs as a percentage of average loans outstanding

 $ 9,607,773 

$ 9,363,934

$ 9,623,640

 7,996,225 

7,736,614

7,496,408

 7,894,179 

7,826,989

7,882,321

 1,257,638 

1,207,724

1,170,663

 12.17 

 9.00 

 16.94 

11.79

8.54

16.73

11.51

8.17

18.03

 $ 338,641 

$ 330,785

$ 307,335

 105,491 

 105,491 

 1.02 

 1.02 

 0.68 

8.61%

1.11%

10.03%

3.73%

0.78%

0.28%

94,467

83,735

0.92

0.83

0.64

7.04%

0.88%

9.68%

3.72%

0.75%

0.31%

87.43%

0.73%

49,667

82,264

0.49

0.82

0.60

7.09%

0.90%

8.95%

3.60%

0.88%

0.21%

76.00%

0.81%

Allowance for loan losses to nonperforming loans at end of period

76.21%

Allowance for loan losses as a percentage of loans receivable

0.69%

OTHER DATA AT DECEMBER 31,

Full-service community banking locations 

 162 

 162 

167

Average deposits per full-service location (2)

 $ 48,730 

 $ 48,315 

$ 48,063 

Full-time equivalent employees

Registered shareholders (3)

 2,128 

 2,106 

13,068

 13,209 

2,306

13,690

(1) Excludes after-tax impact of restructuring and acquisition expenses of $2.7 million and $7.3 million for 2017 and 2016, respectively, as well as a 
gain on the sale of offices of $10.3 million and the benefit from the Tax Cuts and Jobs Act of 2017 of $3.1 million for 2017 and the FHLB prepayment 
penalty of $22.2 million and the termination of the ESOP plan of $3.1 million for 2016. 
(2) In thousands. 2016 excludes three offices pending sale in Maryland. 
(3) Excludes shareholders who own their stock in “street name.”

6

Growth and Performance

While Northwest resumed 

its long-standing tradition 

of balance sheet growth 

in 2015 and 2016, the past 

two years we've focused on 

developing platforms and 

processes that will prepare 

us to cross the $10 billion 

threshold.

Profitability on an 

adjusted basis has 

increased significantly 

over the past three 

years as a result of our 

acquisition initiatives 

and focus on revenue 

growth and operating 

efficiency.

Assets
in billions of dollars

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Annual Net Income
in millions of dollars

GAAP             Non-GAAP

$83.7

$60.5

$49.7

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Common Stock Information

Stock Price Performance Since IPO
in total return % (Source: SNL Financial)

2018  High 

Low 

Div

1Q  $17.35 $16.11 $0.17

2Q $18.12  $16.21 $0.17

3Q  $18.51  $17.32 $0.17

4Q $17.93 $15.52 $0.17

2017  High 

Low 

Div

1Q  $18.63 $16.21 $0.16

2Q $17.39  $14.95 $0.16

3Q  $17.41  $15.06  $0.16

4Q $17.78 $15.34  $0.16

900

650

400

150

-100

NWBI  

S&P 500  

+752.88%

+438.35%

SNL U.S. Bank   +243.92%

SNL U.S. Thrift   +202.25%

1
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9
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1
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9
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6

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9
9
7

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9
9
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$105.5$94.5$49.7$60.5$62.0$66.6$63.4$64.2$57.5$32.7$83.7$82.3$67.0$9.61$9.36$9.62$8.95$7.78$7.88$7.94$7.96$8.15$8.03$83.7$82.3$67.0$83.7$82.3$67.0Market Coverage

A network of offices  
across three states.

An award-winning year.

In 2018, Northwest Bank was ranked  
“Highest Customer Satisfaction with  
Retail Banking in the Mid-Atlantic Region,  
6 out of 9 years" by JD Power.

We were also proud to be named by Time’s 
Money Magazine as the “Best Bank in the 
Mid-Atlantic Region,” an area comprised of 
New York, New Jersey, Pennsylvania, Maryland, 
Delaware, West Virginia and Virginia.

8

Northwest Bank received the highest score in the Mid-Atlantic in the J.D. Power 2010-2012, 2014, 2016, 2018 U.S. Retail Banking Satisfaction Studies of 
customers’ satisfaction with their retail bank. For more information, visit jdpower.com/awards. 

Increasing the value of you.

For us, this isn't just a job. It's our chance to make a difference.

Like the world around us, banking is getting more connected by the second.

Today, most banking can be done with the tap of a finger.

Most—but not all of it.

Sometimes you need more from your bank. You need people.  
People who know that conversation is still the world's most sophisticated banking tool.   
Who remember that personal banking needs personal attention.

Who believe that no matter how banking may change,  
there's nothing more important than  
increasing the value of you.

9

Business Solutions

A greater degree of confidence. 

If you're running a business, your day-to-day  
gives you plenty to think about. You don't have  
time to wonder whether your business banking 
strategies are all working together properly.  
But we do. With Northwest 360, our team  
becomes an extension of yours, mapping out a  
plan to accomplish your goals. Your business gets 
smarter—and your focus stays where it belongs. 
That's how we're increasing the value of you.

10

Business Solutions 

Loans and Deposits

Commercial relationships continue to be a growing segment of our business as commercial loans  
and deposits have grown substantially over the past five years. Yields and costs have started to 
increase due to the changing interest rate environment, but our interest spread remains attractive.  
Our business deposit mix continues to improve as we meet the needs of all types of businesses.

Commercial Loans
in billions of dollars

Business Deposit Balances 
in billions of dollars

2014

2015

2016

2017

2018

2014

2015

2016

2017

2018

Commercial Loan Yields 

Cost of Business Deposits

2014

2015

2016

2017

2018

2014

2015

2016

2017

2018

Commercial Loan Losses 
as a % of commercial loans

Business Deposit Mix

2014

2015

2016

2017

2018

48%

48% of business deposits  
were in non-interest 
bearing checking accounts

Money Market Accounts 

Municipal Accounts 

25%

15%

Interest Checking Accounts  12%

11

15%25%48%12%0.32%0.24%0.26%0.49%0.89%$1.919$1.701$1.705$1.405$1.2064.72%4.41%4.37%4.44%4.60%0.34%0.19%0.08%0.11%0.13%$3.301$3.233$3.071$2.962$2.295Business Solutions 

Trust Services

Business trust revenue increased over the past year as we continued to diversify our mix of  
both revenue and assets under management.

Business Trust Assets Under Management
in millions of dollars

Business Trust Asset Mix
as a % of total business assets under management

81%

81% of business trust 
assets were in  
retirement plans

Endowments/Foundations  13%

Investment Management 

Trusts 

4%

2%

2014

2015

2016

2017

2018

Business Trust Revenue
in millions of dollars

Business Trust Revenue Mix
as a % of total business revenue

71%

71% of business trust 
revenue came from 
retirement plans

Endowments/Foundations  15%

Investment Management 

Trusts 

9%

5%

2014

2015

2016

2017

2018

Business investments, employee retirement plans and 
succession plans play an enormous role in the health of a 
business.  That's where our trust officers shine.

12

13%81%$4.3$4.2$4.0$3.9$3.79%15%71%5%$1,239.1$1,337.7$1,222.7$1,123.6$1,091.9Insurance Services

Through Northwest Insurance Services, we complete our full-service business  
offer with a personal approach to property and casualty insurance and  
employee benefits, which significantly boosts fee income.

Business Insurance Revenue
in millions of dollars

Business Insurance Revenue Mix
as a % of total business insurance revenue

74%

74% of business insurance 
revenue came from 
employee benefits 
accounts

Property and Casualty 

26%

2014

2015

2016

2017

2018

Northwest Insurance Services advisors work with businesses 
as an extension of their team—from plan evaluation and 
implementation to employee education and administration.

13

$8.1$8.2$8.2$7.3$7.074%26%Personal Solutions

We are all in.

To most people, a good bank is an account, an app and an ATM.
But when did “good” become good enough?

To be a great bank, it takes people. Who know your name and face.  
Who take problems off your shoulders. Who take the time,  
make the effort and worry about what matters to you. 

At Northwest, it’s pretty simple. The difference between a good bank 
and a great bank—is doing more to increase the value of you.

14

Deposits

We pride ourselves in the relationships we've built meeting our customers' needs. We continue to 
have great success attracting and keeping new checking account customers, and look forward to 
serving them for years to come as we deepen those relationships.

Number of Households

Number of Checking Accounts

2014

2015

2016

2017

2018

2014

2015

2016

2017

2018

Services Per Household

Checking Account Balances 
in millions of dollars

2014

2015

2016

2017

2018

2014

2015

2016

2017

2018

Savings and Insured Money Fund 
Deposit Balances 
in billions of dollars

Checking Account Fees 
in millions of dollars

2014

2015

2016

2017

2018

2014

2015

2016

2017

2018

(1) In 2017, services per household declined as we welcomed former Northwest Consumer Discount Company single-service loan customers to the bank.

15

$46.2$44.2$38.7$33.7$32.0313,864310,993311,141253,717229,020$1,838.4$1,796.6$1,749.0$1,325.6$1,035.9$2.960$3.041$3.168$2.325$2.061401,727393,070372,502318,091272,7382.8472.8533.0272.9703.039Personal Solutions 

Loans

Mortgage and home equity loans are a core offering and continue to provide a stable return. 
Consumer loans have grown substantially in recent years with an emphasis on higher credit quality.

Mortgage Portfolio Yield 

Consumer Loans
in millions of dollars

2014

2015

2016

2017

2018

2014

2015

2016

2017

2018

Home Equity Portfolio Yield 

Consumer Loan Portfolio Yield

2014

2015

2016

2017

2018

2014

2015

2016

2017

2018

Mortgage and Home Equity Loan Losses  
as a % of total mortgages and home equities

Consumer Loan Losses  
as a % of consumer loans

2014

2015

2016

2017

2018

2014

2015

2016

2017

2018

16

(1) Excludes consumer finance loans from Northwest Consumer Discount Company

4.95%5.98%6.50%8.50%11.15%0.07%0.08%0.15%0.09%0.11%$837.9$657.3$631.3$510.6$242.74.80%4.45%4.32%4.33%4.50%4.06%4.11%4.18%4.42%4.57%1.91%1.87%1.73%1.62%2.65%Trust Services

We continue to grow personal trust revenue through our focus on relationships,  
service and customized investment management solutions.

Personal Trust Assets Under Management  
in millions of dollars

Personal Trust Asset Mix
as a % of total personal assets under management

73% of trust assets  
were in investment 
management accounts

Trusts 

27%

73%

2014

2015

2016

2017

2018

Personal Trust Revenue 
in millions of dollars

Personal Trust Revenue Mix 
as a % of total personal revenue

69% of trust revenue 
came from investment 
management accounts

Trusts 

31%

69%

2014

2015

2016

2017

2018

Our experienced team of trust officers help  
ensure customer assets are protected— 
and their legacies are fulfilled.  

17

69%31%73%27%$3.8$3.6$3.5$3.1$2.8$364.9$403.0$393.2$372.0$309.8 
Personal Solutions 

Northwest Advisors

After our first full year with LPL Financial as our broker dealer, we continued to grow the quality  
of our program as well as personal investment management revenue.

Personal Assets Under Management  
in millions of dollars

Personal Asset Mix
as a % of total personal assets under management

35%

35% of personal 
investment assets were 
in annuity accounts

Brokerage 

Advisory 

33% 

32%

2014

2015

2016

2017

2018

Personal Investment Management Revenue 
in millions of dollars

Personal Investment Management Revenue Mix 
as a % of total personal revenue

60%

60% of personal  
investment revenue came 
from advisory accounts

Annuity 

Brokerage 

24%

16%

2014

2015

2016

2017

2018

18

24%60%16%33%35%32%$9.7$9.1$5.2$4.2$4.7$1,440.6$1,487.1$1,274.9$587.1$540.1Insurance Services

Through the acquisitions of a number of insurance companies over the last few years and  
an investment in digital partnerships, we've increased our physical and online presence,  
which significantly increased revenue in 2018.

Personal Insurance Revenue 
in thousands of dollars

Personal Insurance Revenue Mix
as a % of total personal insurance revenue

72%

72% of personal insurance 
revenue came from property 
and casualty policies

Health, Life and
Disability Insurance 

28%

2014

2015

2016

2017

2018

19

$1,215.4$1,209.2$901.1$576.5$469.372%28% 
Financial Data

Condensed consolidated balance sheet 

In thousands, except share data

ASSETS

Cash and cash equivalents

Marketable securities available-for-sale

Marketable securities held-to-maturity

AS OF DECEMBER 31,

2018

2017

$ 68,789 

 801,450 

 22,765 

$ 77,710

792,535

29,678

Loans receivable, net of allowance for loan losses of $56,795 and $60,939

 7,996,225 

7,736,614

Accrued interest receivable

Real estate owned, net

Bank-owned life insurance

Premises and equipment

Goodwill and other intangible assets

Federal Home Loan Bank stock, at cost

Other assets

TOTAL ASSETS

LIABILITIES AND SHAREHOLDERS’ EQUITY

Deposits

Borrowed funds

Advances by borrowers for taxes and insurance

Accrued interest payable

Other liabilities

Trust preferred securities

TOTAL LIABILITIES

 24,490 

 2,498 

 171,079 

 143,390 

 327,241 

 15,635 

 34,211 

23,352

5,666

171,547

151,944

333,089

11,733

30,066

$ 9,607,773 

$ 9,363,934

 $ 7,894,179 

$ 7,826,989

 234,389 

108,238

 43,298 

 744 

 66,312 

40,825

460

68,485

 111,213 

111,213

 8,350,135 

8,156,210

Preferred stock, $0.01 par value, 50,000,000 shares authorized; no shares issued

—

—

Common stock, $0.01 par value, 500,000,000 shares authorized;  

103,354,030 and 102,394,828 shares issued and outstanding, respectively

Paid-in capital

Retained earnings

Accumulated other comprehensive loss

TOTAL SHAREHOLDERS’ EQUITY

TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY

1,034

1,027

 745,926 

 550,374 

730,719

508,058

 (39,696)

(32,080)

 1,257,638 

1,207,724

$ 9,607,773 

$ 9,363,934

20

Condensed consolidated statements of income

In thousands, except per share data

INTEREST INCOME:

Loans

Investments and interest-earning cash

TOTAL INTEREST INCOME

INTEREST EXPENSE:

Deposits

Borrowed funds

TOTAL INTEREST EXPENSE

Net interest income

Provision for loan losses

YEARS ENDED DECEMBER 31,

2018

2017

2016

 $ 356,571 

$ 339,992

$ 329,039

 19,210 

18,864

16,595

 375,781 

358,856

345,634

 30,985 

23,057

 6,155 

5,014

23,465

14,834

 37,140 

28,071

38,299

 338,641 

330,785

307,335

 20,332 

19,751

13,542

NET INTEREST INCOME AFTER PROVISION FOR LOAN LOSSES

 318,309 

311,034

293,793

NONINTEREST INCOME:

Service charges and fees

Trust and other financial services income

Gain/(loss) on sale of investments

Insurance commission income

Income from bank-owned life insurance

Other (1)

TOTAL NONINTEREST INCOME

NONINTEREST EXPENSE:

Compensation and employee benefits

Premises and occupancy costs

Office operations

Collections expense

Processing expenses

Amortization of intangibles

Marketing expenses

Federal deposit insurance premiums

Restructuring and acquisition expenses

Other

TOTAL NONINTEREST EXPENSE

Income before income taxes

Income tax expense

NET INCOME

Basic earnings per share

Diluted earnings per share

 50,792 

 16,581 

 157 

 8,791 

 5,821 

 9,560 

49,717

17,987

1,148

9,013

6,093

26,522

 91,702 

110,480

44,113

14,103

625

10,522

5,361

10,636

85,360

 152,395 

152,296

142,595

 27,519 

 14,139 

 2,209 

28,863

16,342

2,849

 39,046 

39,086

 5,848 

 8,434 

 2,746 

 1,014 

6,764

9,607

3,518

4,419

 22,748 

21,859

26,134

14,898

2,431

34,859

4,259

8,852

4,404

49,191

21,883

 276,098 

285,603

307,838

 133,913 

135,911

 28,422 

41,444

71,315

21,648

$ 105,491 

$ 94,467

$ 49,667

 $ 1.03 

 $ 1.02 

$ 0.94

$ 0.92

$ 0.50

$ 0.49

(1) Includes gain on the sale of Maryland offices of $17,186 in 2017.

21

Directors and Officers

Timothy M. Hunter
President and CEO 
McInnes Rolled Rings,
Erie Bronze & Aluminum Company

Mark A. Paup
President and CEO
Zippo Manufacturing,
W.R. Case and Sons Cutlery Company

William F. McKnight 
Controller
Interstate Chemical Company 

Sonia M. Probst
Retired CEO
Rouse Estate

John P. Meegan
Executive Vice President and COO 
Hefren-Tillotson, Inc.

Philip M. Tredway
President and CEO
Erie Molded Plastics, Inc.

Board of Directors

Ronald J. Seiffert
Chairman, President and CEO 
Northwest Bancshares, Inc.

Robert M. Campana
President
Campana Capital

Deborah J. Chadsey 
Attorney and Partner
Kavinoky Cook LLP

Timothy B. Fannin  
Retired Partner
Catalano, Case, Catalano &  
Clark-Radzieta, LLP

Corporate Officers

Ronald J. Seiffert
President
Chief Executive Officer

Richard K. Laws
Executive Vice President
Chief Counsel/Corporate Secretary

Thomas J. Townsend
Executive Vice President
Chief Risk Officer

Steven G. Fisher
Senior Executive Vice President  
Chief Revenue Officer

Julia W. McTavish
Executive Vice President 
Chief Human Resources Officer

Shawn O. Walker
Executive Vice President 
Chief Marketing Officer

William W. Harvey, Jr.
Senior Executive Vice President  
Chief Financial Officer

Michael G. Smelko
Executive Vice President 
Chief Credit Officer

Scott J. Watson
Executive Vice President 
Deputy Chief Information Officer

Michael W. Bickerton
Executive Vice President 
Commercial Lending

John J. Golding
Executive Vice President
Business Development

Louis J. Torchio
Executive Vice President 
Retail Lending

Andrew C. Young
Executive Vice President 
Chief Information Officer

22

Corporate Officers

Ronald B. Andzelik
Senior Vice President 
Chief Compliance Officer

Steven M. Crissey
Senior Vice President
Human Resources

Heidi Schwab
Senior Vice President 
Commercial Loan Operations 

Neil A. Aquino, Jr.
Senior Vice President 
Commercial Real Estate Lending

Barbara L. DeMontier
Senior Vice President
Human Resources

John E. Hall
Senior Vice President 
Dealer Services

Vicki L. Stec
Senior Vice President
Bank Secrecy Officer

Eric D. Stoever
Senior Vice President
Chief Technology Officer

John K. Beard
Senior Vice President
Northwest Advisors

Stephen M. Bell
Senior Vice President 
Facilities

Douglas H. Bert
Senior Vice President
Insurance Services

Kevin S. Carpenter
Senior Vice President
Retail Lending

Michele D. Cavalier
Senior Vice President
Senior Trust Officer

Thomas K. Creal IV
Senior Vice President
Credit Administration 

Region Presidents

Richard C. Hamister  
New York

Julie Fallon Hughes 
Southwest Pennsylvania

Julie A. Marasco  
Northwest Pennsylvania

James E. Martin  
Erie, Pennsylvania

Nancy J. May 
Eastern Pennsylvania

Kevin W. Nelson  
Ohio 

Jonathan E. Rockey  
Central Pennsylvania

Neil R. Hoffman
Senior Vice President 
Commercial/Industrial Lending

James M. Swanson
Senior Vice President
Deposit Products/Treasury Management

D. Kirk Jacobson
Senior Vice President
Small Business Lending

Jeffrey J. Maddigan
Senior Vice President
Treasurer

Kevin G. Mizak
Senior Vice President 
Chief Auditor

Melody Schott
Senior Vice President 
Support Services 

William C. Tarpenning
Senior Vice President 
Retail Lending

C. Forrest Tefft
Senior Vice President 
Corporate Finance Lending

Jeffrey R. White
Senior Vice President
Controller

23

Investor Information

Corporate Headquarters

Financial Information

100 Liberty Street
PO Box 128
Warren, Pennsylvania 16365
Telephone: (814) 726-2140
Fax: (814) 728-7716
www.northwest.com

Annual Meeting

April 17, 2019, 11:00 a.m.
The Struthers Library Theatre
302 West Third Avenue
Warren, Pennsylvania 16365

Stock Listing

Northwest Bancshares, Inc. common stock is traded on the 
NASDAQ Global Select Market under the symbol “NWBI.”

Stock Transfer, Registrar and 
Dividend Disbursing Agent

Shareholder communications regarding change of address, 
change in stock registration, reporting of lost certificates 
and dividend checks should be directed to:

American Stock Transfer and Trust Company, LLC
6201 15th Avenue
Brooklyn, New York 11219
Toll Free: 1-800-937-5449
Toll Free: 1-877-715-0499
Email: help@astfinancial.com
www.astfinancial.com

Online Shareholder Access

Registered shareholders can securely manage their 
account(s) online through American Stock Transfer & 
Trust Company, LLC at www.astfinancial.com by clicking 
“Individual” and “Shareholder Central”. Here you can easily 
initiate a number of transactions and inquiries, as well as 
obtain important details about your holdings and general 
stock transfer information.

•   Update your mailing address
•   Access account information
•   Print a duplicate 1099 tax form
•   Combine/consolidate accounts
•   Request a replacement dividend check
•   Download stock transfer instructions and forms
•   Enroll in direct deposit of dividends

Independent Auditors

KPMG LLP, Pittsburgh, Pennsylvania

Securities Counsel

Luse Gorman, P.C., Washington, D.C.

The Annual Report on Form 10-K is filed with the  
Securities and Exchange Commission (SEC). Copies of  
this document and other filings, including exhibits thereto, 
may be obtained electronically at the SEC home page  
at www.sec.gov or through the company’s website,  
www.northwest.com. Copies may also be obtained, 
without charge, upon request by writing to the company’s 
corporate headquarters.

Dividend Reinvestment and 
Direct Stock Purchase and Sale Plan

Northwest Bancshares, Inc. is pleased to offer a  
Dividend Reinvestment and Direct Stock Purchase and  
Sale Plan through American Stock Transfer & Trust 
Company, LLC (the “Plan Administrator”). 

The plan provides both existing registered shareholders 
and interested new investors with a convenient method  
to purchase shares of Northwest Bancshares, Inc.  
common stock. 

If you are already a registered shareholder or are interested 
in becoming one, you may access the plan material and 
enroll online at www.astfinancial.com by clicking on 
"Individual" and “Invest Online” or from our investor 
relations website at www.northwest.com. Alternatively, 
you may request a plan prospectus and enrollment 
application by calling American Stock Transfer & Trust 
Company, toll-free, at 1-877-715-0499 or Northwest,  
toll-free, at 1-800-859-1000 or (814) 728-7263.

Direct Deposit of Dividends

Registered shareholders who do not reinvest their 
dividends may elect to have cash dividends directly 
deposited into their savings or checking account,  
thereby providing immediate access to funds and 
eliminating mail delays and lost or stolen checks.  
You may enroll online by accessing your shareholder 
account(s) at www.astfinancial.com or, to obtain an 
enrollment card, by calling the company’s transfer agent, 
toll-free, at 1-800-937-5449 or Northwest, toll-free, at 
1-800-859-1000.

Investor Relations

Ronald J. Seiffert 
Chairman, President and Chief Executive Officer

William W. Harvey, Jr.
Senior Executive Vice President and Chief Financial Officer 

Shareholder Relations

Ian R. Scott
Assistant Vice President, Shareholder Relations and
Assistant Corporate Secretary
1-800-859-1000

24

In addition to historical information, this report may contain certain forward-looking statements that are based on 
assumptions and information currently available to management, including assumptions as to changes in market interest 
rates. These forward-looking statements are subject to various risks and uncertainties including, but not limited to, 
economic, regulatory, competitive, legislative and other factors affecting the company and its operations. Readers are 
cautioned not to place undue reliance on these forward-looking statements, as actual results may differ materially from 
those expressed or implied. Management has no obligation to revise or update these forward-looking statements to reflect 
events or circumstances that arise after the release of this report. ©2019 Northwest Bancshares, Inc.

100 Liberty Street
PO Box 128
Warren, Pennsylvania 16365
(814) 726-2140

northwest.com