Quarterlytics / Financial Services / Banks - Regional / Northwest Bancshares, Inc.

Northwest Bancshares, Inc.

nwbi · NASDAQ Financial Services
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Ticker nwbi
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
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FY2020 Annual Report · Northwest Bancshares, Inc.
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SUMMARY
ANNUAL 
REPORT

Transformation

A Message to Shareholders 
from Ronald J. Seiffert,  
Chairman, President & CEO

Allow me to begin this year’s Message to our 

•  Merger & Acquisition Strategy which 

Shareholders by first recognizing and thanking 

resulted in the acquisition and successful 

each and every one of our valued employees 

conversion of MutualBank, a $2.1 billion 

for their dedication to serving our customers 

bank headquartered in Muncie, Indiana in 

during one of the most historically-challenging 

April of 2020;

environments caused by COVID-19. It is through 

their tireless efforts that we were able to 

provide $500 million in Paycheck Protection 

Program (“PPP”) loans to 4,644 of our small 

business customers, extend the deferment 

of loan payments to another 6,500 of our 

customers and temporarily waive fees for our 

387,000 retail checking customers. Their selfless 

attitudes and behaviors can only be described 

as heroic and for this I am truly grateful.

I would also like to thank our valued customers 

for their patience as we adapted our delivery 
channels to protect our employees while, at the 

same time, still serving them to the very best of 

our abilities.

In addition to serving our customers 
on a day-to-day basis, our employees 
also found the time and energy to 
accomplish a number of strategic 
initiatives that, over time, will prove 
transformational to the company. 
These strategic initiatives included 
the following:

•  Mortgage Banking Expansion Strategy 

which has driven fee income from $1.4 

million in 2017 on originations of $493.5 

million to $31.4 million in 2020 with 

originations of $1.4 billion;

•  Commercial Loan Hedging Strategy 

which not only converts interest rates 

from floating to fixed for our customers, 

but generated over $9.0 million in new fee 

income over the last three years;

•  Dealer Services Growth Strategy 

which increased consumer loans from 

$671.4 million in 2017 to $1.5 billion in 2020 

while reducing operating costs by $500 

thousand;

•  Consumer Deposit Product, Pricing and 

Marketing Strategy which resulted in 

approximately $7.0 million in incremental 
income and dramatically improved the 
efficiency and effectiveness of marketing 

in 2020;

1

2021 Focus

•  Talent Acquisition, Development and 

In October of 2020, the management team 

Retention Strategy which, among 

of the company presented to our Board of 

many other changes, resulted in a more 

Directors for approval our refreshed strategic 

competitive compensation philosophy, a 

plan which included a number of new initiatives 

comprehensive succession plan, a robust 

which will further enhance our financial 

mentoring program and the development of 

performance in 2021. The major initiatives that 

our very first Diversity & Inclusion Council;

emerged from this process are as follows:

•  Subordinated Debt Strategy which raised 

$125 million at an attractive coupon rate of 

4.00% and resulted in a public investment 

grade rating of BBB flat;

•  Mergers & Acquisitions: Continue to explore 

merger opportunities in our defined target 

market;

•  Production & Revenue Growth: Continue 

•  CECL Implementation Strategy which 

to establish our presence across the State 

is fully compliant with all accounting 

of Indiana, expand indirect auto and 

standards; and, 

•  Branch Optimization Strategy which 

resulted in the closure of 42 banking offices 

at an annual cost savings of $10 million 

beginning in 2021 to be reinvested in efforts 

to support our digital transformation.

The successful execution of the above 

initiatives in 2020 served to somewhat 

mitigate the significant negative impact on 

our loan loss provision of approximately $41.6 

million caused by COVID-19 and the continued 

headwinds caused by declining interest rates 
and a flat yield curve. 

For the fiscal year ending December 31, 2020, 

the company generated net income of $74.9 

million. The financial statements that follow 

will provide more in-depth analyses of our 

financial performance for the year.

powersports lending in new contiguous 

markets, roll out our mortgage banking 

capabilities across our entire footprint, 

capitalize on our newly-established 

healthcare vertical and corporate finance 

division, which we expanded with the 

addition of two experienced professionals. 

Lastly, we will integrate our new, tenured 

middle-market lending team in  

the greater Philadelphia area;

•  Digital Transformation: To ensure we're 

providing an effortless and empowering 

customer experience and a more efficient 

workplace for our employees, we will replace 

up to 85% of our technology platform with 

cloud-based digital solutions featuring 

enhanced functionality, money management 

tools, security and more;

•  Culture: Build upon the company’s strong 

culture through an initiative designed to 

reaffirm commonality of goal and purpose of 

our employees in relation to our customers 

and communities in which we serve; 

2

Conclusion

•  Diversity & Inclusion: Through our 

Despite the many challenges created by 

Diversity & Inclusion Council established 

COVID-19 in 2020, I could not be more pleased 

in 2020, develop focused initiatives to 

with the resiliency and heroism exhibited by 

ensure and build upon the Bank’s inclusive 

our employees. As a result of their persistence, 

environment to include data collection 

the bank generated a record profit of $38.1 

and analyses, education, training and 

million in the third quarter of the year and 

development and community engagement;

$35.1 million during the fourth quarter creating 

•  Risk Management: Continue our 

strong momentum as we enter 2021.

historically strong focus and emphasis on 

Although we will continue to experience 

maintaining effective risk management 

headwinds as we enter 2021 as a result of 

practices and oversight across the bank in 
response to an increasingly complex banking 

environment; 

•  Innovation Hub: Continue to explore 

revenue enhancement and cost reduction 

ideas through the execution of our newly-

created Innovation Hub which solicits 

and executes innovative ideas from all 

employees; 

•  Talent Acquisition, Development and 

Retention: Continue to aggressively pursue 

and develop top talent across all of our 

job families to support our growth and to 

respond to the ever increasing complexities 

of our business; and,

•  Holding Company Location: Establish 

Columbus, Ohio as the new headquarters 

of Northwest Bancshares, Inc., our holding 

company, while maintaining Warren, PA as 

our bank headquarters.

Through the effective execution of the above 

strategies and initiatives in 2021, we are 

highly confident that we will build upon the 

historically consistent financial performance of 
the company and, in turn, enhance shareholder 

value.

the interest rate environment, I believe our 
company will emerge substantially stronger 

and more progressive than ever before. As 

a large regional community bank, we are 

big enough to provide all of the products 

and services necessary to compete with any 

financial institution, big or small, but small 

and nimble enough to deliver those products 

and services in a more customer-oriented and 

community-oriented manner. 

We are in the third year of executing our very 

compelling five-year strategic plan which we 

believe will drive exceptional performance 

and shareholder value in 2021 and beyond. 

However, we have a strong bias that our 

greatest strength is our people. We have 

exceptional employees who are extremely 

dedicated to our company, to our customers 

and to the communities that we serve.

On behalf of our Board of Directors and our 

employees, I wish to thank our shareholders 

for your confidence in our company and for 

your continued support!

Sincerely,

Ronald J. Seiffert 
Chairman, President and CEO

3

Corporate Profile

Northwest Bancshares, Inc.

Northwest Bancshares, Inc. is a federally-

banking locations, eight free-standing drive 

chartered savings and loan holding company 

through locations and 264 ATMs across 

that owns and operates Northwest Bank, 

Pennsylvania, New York, Ohio and Indiana. 

a Pennsylvania-chartered savings bank 

For more than 124 years, we have served our 

headquartered in Warren, Pennsylvania.

communities by meeting the diverse financial 

needs of individuals, families, organizations 

As of December 31, 2020, we held assets 

and businesses seeking to bank, borrow, 

of $13.81 billion, 162 full-service community 

invest, insure and plan their futures.

Our primary business involves gathering funds from deposits and  

borrowings and investing them in loans and investment securities.

Source
of Funds

Investment  
of Funds

Checking Accounts  

Money Market Accounts 

Savings Accounts 

Certificates of Deposit 

Borrowed Funds 

Subordinated Debt 

46%

20%

17%

14%

2%

1%

Commercial Real Estate 

Mortgage Loans 

Cash and Investments 

Consumer Loans 

Home Equity Loans 

Commercial Loans 

26%

24%

18%

12%

11%

9%

4

9%11%12%18%24%26%14%17%20%46%Northwest's sources of funds and mix of loans and investments  

have changed considerably over the years as we have strived  

to transform from a thrift to a commercial bank.

Loan Growth and Mix in billions of dollars

$12

1-4 Family Residential Mortgages

Home Equity Loans 

Consumer Loans 

Commercial Real Estate 

Commercial and Industrial

$8

$4

$0

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Deposit Growth and Mix in billions of dollars

$12

Savings Accounts 

Checking Accounts 

Money Market Accounts

Certificates of Deposit

$8

$4

$0

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

5

Financial Highlights

Northwest Bancshares, Inc. and subsidiaries

In thousands, except per share and other data

AT YEAR END DECEMBER 31,

2020

2019

2018

Total assets

Loans receivable, net

Deposits 

Shareholders’ equity

Book value per share

Tangible book value per share

Closing market price per share

FOR THE YEAR ENDED DECEMBER 31,

Net interest income

Net income

Non-GAAP net income

Diluted earnings per share

Non-GAAP diluted earnings per share

Dividends per share

KEY FINANCIAL RATIOS FOR THE YEAR ENDED DECEMBER 31,

Return on average shareholders’ equity

Non-GAAP return on average shareholders’ equity

Return on average assets

Non-GAAP return on average assets

Tangible common equity

Average interest rate spread

Nonperforming assets to total assets at end of period

Net charge-offs as a percentage of average loans outstanding

Allowance for credit losses to nonperforming loans at end of period

129.99%

Allowance for credit losses as a percentage of loans receivable

1.27%

OTHER DATA AT DECEMBER 31,

 $ 13,806,268 

$ 10,493,908

 $ 9,607,773 

 10,446,422 

 8,750,733 

 7,996,225 

 11,599,233 

 8,592,007 

 7,894,179 

 1,538,703 

 1,353,285 

 1,257,638 

 12.11 

 8.95 

 12.74 

 12.66 

 9.21 

 16.63 

 12.17 

 9.00 

 16.94 

 $ 391,728 

$ 360,466 

 $ 338,641 

 74,854 

 110,432 

 105,491 

 131,422 

 113,433 

 105,491 

 0.62 

 1.09 

 0.76 

4.72%

8.29%

0.58%

1.02%

8.48%

3.24%

0.77%

0.27%

 1.04 

 1.07 

 0.72 

8.36%

8.58%

1.07%

1.10%

9.72%

3.62%

0.67%

0.23%

84.09%

0.66%

 1.02 

 1.02 

 0.68 

8.61%

8.61%

1.11%

1.11%

10.03%

3.73%

0.78%

0.28%

76.21%

0.69%

Full-service community banking locations 

 162 

 172 

 162 

Average deposits per full-service location (1)

$ 71,600 

$ 49,954 

 $ 48,730 

Full-time equivalent employees

Registered shareholders (2)

 2,421 

 12,442 

 2,209 

 12,532 

 2,128 

13,068

(1) In thousands.
(2) Excludes shareholders who own their stock in “street name.”

6

Growth and Performance

Assets
in billions of dollars

Assets
Total assets increased $3.312 

billion over prior year primarily 

as a result of the completion of 

the merger with MutualBank on 

April 24, 2020 as well as strong 

organic growth in loans and 

deposits over the past year.

Net income
Although net income decreased 

in the current year, on a non-

GAAP basis, when adjusting for 

nonrecurring items including 

COVID-19 related provision, 

CECL provision related to the 

MutualBank acquisition, PPP 

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Annual Net Income in millions of dollars

$110.4

$83.7

$74.9

$60.5

$49.7

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

deferred origination costs and 

Diluted earnings per share in dollars

acquisition/branch optimization 

expense, net income was $131.4 

million—an increase of $18.0 

million, or 15.9%. over prior year.

$1.04

$0.83

$0.64

$0.49

$0.62

Earnings per share

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Common Stock Information

Stock Price Performance Since IPO
in total return %* (Source: SNL Financial)

2020  High 

Low 

Div

1Q  $ 16.67 $ 9.92

$ 0.19

2Q $ 12.24 $ 8.52

$ 0.19

3Q  $ 10.72 $ 8.84

$ 0.19

4Q $ 12.84 $ 9.07

$ 0.19

2019  High 

Low 

Div

1Q  $ 18.68 $ 16.51 $ 0.18

2Q $ 17.72 $ 16.77 $ 0.18

3Q  $ 17.70 $ 15.59 $ 0.18

4Q $ 17.53 $ 16.14 $ 0.18

2,100

1,550

1,000

450

-100

NWBI  

+1,509.65%

S&P 500  

+1,234.90%

SNL U.S. Bank   +648.74%

SNL U.S. Thrift   +533.70%

1
9
9
4

1
9
9
5

1
9
9
6

1
9
9
7

1
9
9
8

1
9
9
9

2
0
0
0

2
0
0
1

2
0
0
2

2
0
0
3

2
0
0
4

2
0
0
5

2
0
0
6

2
0
0
7

2
0
0
8

2
0
0
9

2
0
1
0

2
0
1
1

2
0
1
2

2
0
1
3

2
0
1
4

2
0
1
5

2
0
1
6

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

*Prior to 2020, SNL Financial used price change (%) instead of total return (%) for Stock Price Performance Since IPO.

7

$74.9$110.4$105.5$94.5$49.7$60.5$62.0$66.6$63.4$64.2$131.4$113.4$83.7$82.3$67.0$131.4$113.4$83.7$82.3$67.0$131.4$113.4$83.7$82.3$67.0$13.81$10.49$9.61$9.36$9.62$8.95$7.78$7.88$7.94$7.96$0.62$1.04$1.02$0.92$0.49$0.64$0.67$0.73$0.68$0.64$131.4$113.4$83.7$82.3$67.0$1.09$1.07$1.02$0.83$0.82$0.71$1.09$1.07$1.02$0.83$0.82$0.71$1.09$1.07$1.02$0.83$0.82$0.71$1.09$1.07$1.02$0.83$0.82$0.71$1.09$1.07$1.02$0.83$0.82$0.71$131.4$113.4$83.7$82.3$67.0Market Coverage

A network of offices  
across four states.

Together, we make a difference! Thanks to the continued 
hard work and commitment of our employees, Northwest 
was named to Forbes' list of America's Best Banks in 2020.

8

Increasing the value of you.

Always having your back. That's our front and center.

At Northwest, your peace of mind is our top priority—and faced with unprecedented times, we 

found more ways to be there for you—

Providing relief for individuals and families in financial crisis. Working tirelessly to support businesses 

in need of critical funding. Protecting your health and safety. And ensuring easy, uninterrupted 

access to your accounts was just a call or click away.

We made sure our dedicated team was always available, whenever you needed us—and you can 

rest assured knowing that our commitment will always continue. We are here to increase the 

value of you.

9

Business Solutions

A greater degree of confidence. 

Go confidently, knowing you're surrounded by the experts you 

need to navigate challenges and reach your business goals.

With Northwest 360, our team is an extension of yours. Seeing 

your business from every angle, mapping a plan for success 

and getting you what you need—from treasury management 

and financing to insurance and benefits.

In a challenging environment, our trusted advisors worked 

around the clock to help businesses—large and small—obtain 

much-needed relief through the Paycheck Protection Program. 

And we’ll continue to be there for you whenever you need us.

Looking ahead, we're on a journey to make banking better—effortless, empowering, enhanced with 

powerful digital tools—and backed by a team that puts your business first.

10

Business Solutions 

Loans and Deposits

Commercial relationships continue to be a growing segment of our business as commercial loans  

and deposits have grown substantially over the past five years. Yields and costs have declined due 

to the changing interest rate environment, but our interest spread remains attractive. Our business 

deposit mix continues to improve as we meet the needs of all types of businesses.

Commercial Loans
in billions of dollars

Business Deposit Balances 
in billions of dollars

2016

2017

2018

2019

2020

2016

2017

2018

2019

2020

Commercial Loan Yields 

Cost of Business Deposits

2016

2017

2018

2019

2020

2016

2017

2018

2019

2020

Commercial Loan Losses 
as a % of commercial loans

Business Deposit Mix

2016

2017

2018

2019

2020

53%

53% of business deposits  
were in non-interest 
bearing checking accounts

Money Market Accounts 

18%

Interest Checking Accounts  15%

Municipal Accounts 

14%

11

14%15%18%53%0.45%0.35%0.35%0.25%0.28%$3.536$2.098$1.919$1.701$1.7054.27%5.00%4.72%4.41%4.37%0.05%0.34%0.34%0.19%0.08%$4.537$3.472$3.069$3.035$2.871Business Solutions 

Trust Services

Business trust revenue has remained strong over the past year as we continue to diversify our mix 

of both revenue and assets under management.

Business Trust Assets Under Management
in millions of dollars

Business Trust Asset Mix
as a % of total business assets under management

82%

82% of business trust 
assets were in  
retirement plans

Endowments/Foundations  11%

Investment Management 

Trusts 

5%

2%

2016

2017

2018

2019

2020

Business Trust Revenue
in millions of dollars

Business Trust Revenue Mix
as a % of total business revenue

72%

72% of business trust 
revenue came from 
retirement plans

Endowments/Foundations  15%

Investment Management 

Trusts 

9%

4%

2016

2017

2018

2019

2020

Business investments, employee retirement plans and 
succession plans play an important role in the health of a 
business. That's where our trust officers shine.

12

11%82%$4.9$4.3$4.3$4.2$4.09%15%72%4%$1,824.0$1,446.5$1,239.1$1,337.7$1,222.7Insurance Services

Through Northwest Insurance Services, we complete our full-service business offer with a personal 
approach to property and casualty insurance and employee benefits.

Business Insurance Revenue
in millions of dollars

Business Insurance Revenue Mix
as a % of total business insurance revenue

70%

70% of business insurance 
revenue came from 
employee benefits 
accounts

Property and Casualty 

30%

2016

2017

2018

2019

2020

Northwest Insurance Services advisors work with businesses 
as an extension of their team—from plan evaluation and 
implementation to employee education and administration.

13

$8.4$7.7$8.1$8.2$8.270%30%Personal Solutions

Increasing the value of you.

At Northwest, we're going above and beyond to help you tap in to 

everything we have to offer—whether you're living in the moment or 

planning for what's next.

Behind every solution, tool and app we offer, you'll find friendly, helpful 

experts who are genuinely happy to take care of you.

The way we see it, a bank is the sum of its products and people, and a 

great bank uses the power of both to guide you on your financial journey.

We're on a mission to create a banking experience that's simple, fast, 

easy and secure. No matter how you bank with us—now and in the 

future—we promise to continue investing in you.

14

Deposits

We pride ourselves in the relationships we've built meeting our customers' needs. We continue to 

have great success attracting and keeping new checking account customers and look forward to 

serving them for years to come as we deepen those relationships.

Number of Households

Number of Checking Accounts

2016

2017

2018

2019

2020

2016

2017

2018

2019

2020

Services Per Household

Checking Account Balances 
in billions of dollars

2016

2017

2018

2019

2020

2016

2017

2018

2019

2020

Savings and Insured Money Fund 
Deposit Balances 
in billions of dollars

Checking Account Fees 
in millions of dollars

2016

2017

2018

2019

2020

2016

2017

2018

2019

2020

(1) In 2017, services per household declined as we welcomed former Northwest Consumer Discount Company single-service loan customers to the bank.

15

$51.9$49.6$46.2$44.2$38.7357,837325,869313,864310,993311,141$2.815$1.971$1.838$1.797$1.749$3.870$3.096$2.960$3.041$3.168472,854421,896401,727393,070372,5023.0992.9752.8472.8533.027Personal Solutions 

Loans

Mortgage and home equity loans are a core offering and continue to provide a stable return. 

Consumer loans have grown substantially in recent years with an emphasis on higher credit quality.

Mortgage Portfolio Yield 

Consumer Loans
in millions of dollars

2016

2017

2018

2019

2020

2016

2017

2018

2019

2020

Home Equity Portfolio Yield 

Consumer Loan Portfolio Yield

2016

2017

2018

2019

2020

2016

2017

2018

2019

2020

Mortgage and Home Equity Loan Losses  
as a % of total mortgages and home equity loans

Consumer Loan Losses  
as a % of consumer loans

2016

2017

2018

2019

2020

2016

2017

2018

2019

2020

16

(1) Excludes consumer finance loans from Northwest Consumer Discount Company.

4.40%4.57%4.95%5.98%6.50%0.03%0.05%0.07%0.08%0.15%$1,508.0$1,125.1$859.7$671.4$643.03.89%4.91%4.80%4.45%4.32%3.71%4.04%4.06%4.11%4.18%0.84%1.05%1.86%1.83%1.70%Trust Services

We continue to grow personal trust revenue through our focus on relationships,  

service and customized investment management solutions.

Personal Trust Assets Under Management  
in millions of dollars

Personal Trust Asset Mix
as a % of total personal assets under management

53% of trust assets  
were in investment 
management accounts

Trusts 

47%

53%

2016

2017

2018

2019

2020

Personal Trust Revenue 
in millions of dollars

Personal Trust Revenue Mix 
as a % of total personal revenue

54% of trust revenue 
came from investment 
management accounts

Trusts 

46%

54%

2016

2017

2018

2019

2020

Our experienced team of trust officers help  
ensure customer assets are protected— 
and their legacies are fulfilled.  

17

54%46%53%47%$5.0$3.9$3.8$3.6$3.5$804.0$404.0$364.9$403.0$393.2 
Personal Solutions 

Northwest Investment Services

Despite the challenges of 2020, personal assets under management and revenue continued to grow 

due to strong sales, a stable market and territory redesign accompanied by targeted hiring of talent.

Personal Assets Under Management  
in millions of dollars

Personal Asset Mix
as a % of total personal assets under management

35%

35% of personal 
investment assets were 
in annuity accounts

Brokerage 

Advisory 

33% 

32%

2016

2017

2018

2019

2020

Personal Investment Management Revenue 
in millions of dollars

Personal Investment Management Revenue Mix 
as a % of total personal revenue

59%

59% of personal  
investment revenue came 
from advisory accounts

Annuity 

Brokerage 

29%

12%

2016

2017

2018

2019

2020

18

29%59%12%33%35%32%$11.7$10.8$9.7$9.1$5.2$2,230.6$1,727.3$1,440.6$1,487.1$1,274.9Insurance Services

Not only have we increased organic sales, but we've acquired a number of insurance companies 

across our footprint over the past few years, which has allowed us to not only expand our service 

area, but also add experienced, talented insurance representatives to our team.

Personal Insurance Revenue 
in thousands of dollars

Personal Insurance Revenue Mix
as a % of total personal insurance revenue

76%

76% of personal insurance 
revenue came from property 
and casualty policies

Health, Life and
Disability Insurance 

24%

2016

2017

2018

2019

2020

19

$1,717.0$1,140.5$1,215.4$1,209.2$901.176%24% 
Financial Data

Condensed consolidated balance sheet 

In thousands, except share data

ASSETS

Cash and cash equivalents

Marketable securities available-for-sale

Marketable securities held-to-maturity

AS OF DECEMBER 31,

2020

2019

$ 736,277 

$ 60,846 

 1,398,941 

 819,901 

 178,887 

 18,036 

Loans receivable, net of allowance for credit losses of $134,427 and $57,941

 10,446,422 

 8,750,733 

Federal Home Loan Bank stock, at cost

Accrued interest receivable

Real estate owned, net

Premises and equipment

Bank-owned life insurance

Goodwill and other intangible assets

Other assets

TOTAL ASSETS

LIABILITIES AND SHAREHOLDERS’ EQUITY

Deposits

Borrowed funds

Junior subordinated debentures

Advances by borrowers for taxes and insurance

Accrued interest payable

Other liabilities

TOTAL LIABILITIES

 21,748 

 35,554 

 2,232 

 14,740 

 25,755 

 950 

 161,538 

 147,409 

 253,951 

 189,091 

 402,215 

 369,179 

 168,503 

 97,268 

$ 13,806,268  $ 10,493,908 

$ 11,599,233 

$ 8,592,007 

 283,044 

 246,336 

 128,794 

 121,800 

 45,230 

 2,054 

 44,556 

 1,142 

 209,210 

 134,782 

 12,267,565 

 9,140,623 

Preferred stock, $0.01 par value, 50,000,000 shares authorized; no shares issued

—

—

Common stock, $0.01 par value, 500,000,000 shares authorized;  

127,091,452 and 106,859,088 shares issued and outstanding, respectively

Paid-in capital

Retained earnings

Accumulated other comprehensive loss

TOTAL SHAREHOLDERS’ EQUITY

TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY

 1,270 

 1,069 

 1,015,502 

 805,750 

 555,480 

 583,407 

 (33,549)

 (36,941)

 1,538,703 

 1,353,285 

$ 13,806,268  $ 10,493,908 

20

Condensed consolidated statements of income

In thousands, except per share data

INTEREST INCOME:

Loans

Investments and interest-earning cash

TOTAL INTEREST INCOME

INTEREST EXPENSE:

Deposits

Borrowed funds

TOTAL INTEREST EXPENSE

Net interest income

Provision for credit losses

YEARS ENDED DECEMBER 31,

2020

2019

2018

$ 410,907 

$ 394,809 

 $ 356,571 

 23,161 

 22,571 

 19,210 

 434,068 

 417,380 

 375,781 

 35,896 

 49,216 

 30,985 

 6,444 

 7,698 

 6,155 

 42,340 

 56,914 

 37,140 

 391,728 

 360,466 

 338,641 

 83,975 

 22,659 

 20,332 

NET INTEREST INCOME AFTER PROVISION FOR LOAN LOSSES

 307,753 

 337,807 

 318,309 

NONINTEREST INCOME:

Gain on sale of investments

Gain on sale of loans

Service charges and fees

Trust and other financial services income

Insurance commission income

Income from bank-owned life insurance

Mortgage banking income

Other

TOTAL NONINTEREST INCOME

NONINTEREST EXPENSE:

Compensation and employee benefits

Premises and occupancy costs

Office operations

Collections expense

Processing expenses

Marketing expenses

Federal deposit insurance premiums

Professional services

Amortization of intangible assets

Acquisition/branch optimization expense

Other

TOTAL NONINTEREST EXPENSE

Income before income taxes

Income tax expense

NET INCOME

Basic earnings per share

Diluted earnings per share

 236 

 1,302 

 55,613 

 20,922 

 9,132 

 5,190 

 31,391 

 50 

 1,734 

 157 

—

 53,065 

 50,792 

 17,765 

 16,581 

 8,068 

 4,418 

 3,819 

 8,791 

 5,821 

 596 

 8,964 

 8,479 

 10,488 

 132,265 

 99,407 

 91,702 

 178,375 

 163,086 

 152,395 

 30,622 

 15,728 

 3,275 

 28,717 

 14,133 

 2,560 

 27,519 

 14,139 

 2,209 

 50,050 

 42,453 

 39,046 

 7,695 

 4,767 

 6,998 

 685 

 8,434 

 2,746 

 12,482 

 12,287 

 10,598 

 6,856 

 20,789 

 16,853 

 6,543 

 4,168 

 5,848 

 1,014 

 14,473 

 12,150 

 347,492 

 296,103 

 276,098 

 92,526 

 141,111 

 133,913 

 17,672 

 30,679 

 28,422 

$ 74,854  $ 110,432  $ 105,491 

$ 0.62 

$ 0.62 

 $ 1.05 

 $ 1.04 

 $ 1.03 

 $ 1.02 

21

Directors and Officers

Board of Directors

Ronald J. Seiffert
Chairman, President and CEO 
Northwest Bancshares, Inc.

Robert M. Campana
President
Campana Capital

Deborah J. Chadsey 
Attorney and Partner
Kavinoky Cook LLP

Wilbur R. Davis
Retired Co-Founder and CEO
Ontario Systems, LLC

Corporate Officers

Timothy B. Fannin  
Retired Partner
Catalano, Case, Catalano &  
Clark-Radzieta, LLP

Mark A. Paup
President and CEO
Zippo Manufacturing,
W.R. Case and Sons Cutlery Company

Timothy M. Hunter
President and CEO 
McInnes Rolled Rings,
Erie Bronze & Aluminum Company

Sonia M. Probst
Retired CEO
Rouse Estate

David M. Tullio
President
Custom Engineering Company

William F. McKnight 
Controller
Interstate Chemical Company 

John P. Meegan
Executive Vice President and COO 
Hefren-Tillotson, Inc.

Ronald J. Seiffert
President
Chief Executive Officer

Ronald B. Andzelik
Executive Vice President 
Chief Risk Officer

Richard K. Laws
Executive Vice President
Chief Counsel/Corporate Secretary

John J. Golding
Senior Executive Vice President
Consumer and Business Banking

Thomas K. Creal IV
Executive Vice President
Chief Credit Officer 

William W. Harvey, Jr.
Senior Executive Vice President  
Chief Financial Officer

David W. Heeter
Executive Vice President
CEO – Indiana Market

Mark T. Reitzes
Senior Executive Vice President
Commercial Banking

Kyle P. Kane
Executive Vice President
Chief Human Resources Officer

Julia W. McTavish
Executive Vice President 
Human Resources

Shawn O. Walker
Executive Vice President 
Chief Marketing Officer

Scott J. Watson
Executive Vice President 
Chief Information and  
Operations Officer

Louis J. Torchio
Senior Executive Vice President 
Retail Lending

22

Kevin W. Nelson
Senior Vice President 
Commercial Banking

Melody P. Schott
Senior Vice President 
Support Services

Heidi Schwab
Senior Vice President 
Shared Services 

Tina M. Stinson
Senior Vice President 
Treasury Management 

James M. Swanson
Senior Vice President
Deposit Products

C. Forrest Tefft
Senior Vice President 
Corporate Finance

Jeffrey R. White
Senior Vice President
Controller

Mark H. Worthy
Senior Vice President 
Commercial Banking

Corporate Officers

Neil A. Aquino, Jr.
Senior Vice President 
Commercial Banking

Jennifer L. Gibson
Senior Vice President
Indiana Region 

John K. Beard
Senior Vice President
Northwest Investment Services

Richard C. Hamister 
Senior Vice President
Great Lakes Region

Julie Fallon Hughes
Senior Vice President
Southwest PA/Ohio Region

D. Kirk Jacobson
Senior Vice President
Small Business Lending

Raymond R. Learn
Senior Vice President 
Chief Compliance Officer

Dorothy E. Lobdell
Senior Vice President
Retail Lending Operations

Jeffrey J. Maddigan
Senior Vice President
Treasurer

Julie A. Marasco
Senior Vice President
Northwest PA Region

Kevin G. Mizak
Senior Vice President 
Chief Auditor

Stephen M. Bell
Senior Vice President 
Corporate Real Estate

Douglas H. Bert
Senior Vice President
Insurance Services

Kevin S. Carpenter
Senior Vice President
Retail Lending

Michele D. Cavalier
Senior Vice President
Senior Trust Officer

James M. Colestro
Senior Vice President
Retail Lending

Steven M. Crissey
Senior Vice President
Human Resources

Barbara L. DeMontier
Senior Vice President
Human Resources

Rocco N. Diina
Senior Vice President
Retail Lending

Christina D. Dinger
Senior Vice President
Enterprise Project Management

Kelli M. Griffin
Senior Vice President
Customer Experience 

23

 
Investor Information

Corporate Headquarters

Financial Information

100 Liberty Street
PO Box 128
Warren, Pennsylvania 16365
Telephone: (814) 726-2140
Fax: (814) 728-7716
www.northwest.com

Annual Meeting

Due to the current social distancing challenges caused by 
COVID-19, our Annual Meeting will be held virtually this 
year at 11:00 a.m. (Pennsylvania time) on April 21, 2021 at 
www.virtualshareholdermeeting.com/NWBI2021.

Stock Listing

Northwest Bancshares, Inc. common stock is traded on the 
NASDAQ Global Select Market under the symbol “NWBI.”

Stock Transfer, Registrar and 
Dividend Disbursing Agent

Shareholder communications regarding change of address, 
change in stock registration, reporting of lost certificates 
and dividend checks should be directed to:

American Stock Transfer and Trust Company, LLC
6201 15th Avenue
Brooklyn, New York 11219
Toll Free: 1-800-937-5449
Toll Free: 1-877-715-0499
Email: help@astfinancial.com
www.astfinancial.com

Online Shareholder Access

Registered shareholders can securely manage their 
account(s) online through American Stock Transfer & Trust 
Company, LLC at www.astfinancial.com by clicking “Login”,
“Individuals” and “Shareholder Central”. Here you can easily 
obtain important details about your holdings and general 
stock transfer information, as well as initiate a number of 
transactions and inquiries including the following:

•  Update your mailing address
•  Print a duplicate 1099 tax form
•  Combine/consolidate accounts
•  Request a replacement dividend check
•  Download stock transfer instructions and forms
•  Enroll in direct deposit of dividends

Independent Auditors

KPMG LLP, Pittsburgh, Pennsylvania

Securities Counsel

Luse Gorman, P.C., Washington, D.C.

The Annual Report on Form 10-K is filed with the Securities
and Exchange Commission (SEC). Copies of this document
and other filings, including exhibits thereto, may be 
obtained electronically at www.sec.gov or through the
company’s website, www.northwest.com. Copies may also
be obtained, without charge, upon request by writing to 
the company’s corporate headquarters.

Dividend Reinvestment and 
Direct Stock Purchase and Sale Plan

Northwest Bancshares, Inc. is pleased to offer a Dividend 
Reinvestment and Direct Stock Purchase and Sale Plan 
through American Stock Transfer & Trust Company, LLC. 

The plan provides both existing registered shareholders 
and interested new investors with a convenient method  
to purchase shares of Northwest Bancshares, Inc.  
common stock. 

If you are already a registered shareholder or are interested 
in becoming one, you may access the plan materials and
enroll online at www.astfinancial.com by clicking 
on “Login”, “Individuals” and “Invest Online” or from 
our investor relations website at www.northwest.
com. Alternatively, you may request a plan prospectus 
and enrollment application by calling American Stock 
Transfer & Trust Company, toll-free, at 1-877-715-0499 or 
Northwest, toll-free, at 1-800-859-1000 or (814) 728-7263.

Direct Deposit of Dividends

Registered shareholders who do not reinvest their 
dividends may elect to have cash dividends directly 
deposited into their savings or checking account,  
thereby providing immediate access to funds and 
eliminating mail delays and lost or stolen checks.  
You may enroll online by accessing your shareholder 
account(s) at www.astfinancial.com or, to obtain an 
enrollment card, by calling American Stock Transfer &  
Trust Company, toll-free, at 1-877-715-0449 or Northwest, 
toll-free, at 1-800-859-1000 or (814) 728-7263.

Investor Relations

Ronald J. Seiffert 
Chairman, President and Chief Executive Officer

William W. Harvey, Jr.
Senior Executive Vice President and Chief Financial Officer 

Shareholder Relations

Jacqueline N. Snell
Assistant Vice President, Assistant Controller

24

In addition to historical information, this report may contain certain forward-looking statements that are based on 
assumptions and information currently available to management, including assumptions as to changes in market interest 
rates. These forward-looking statements are subject to various risks and uncertainties including, but not limited to, 
economic, regulatory, competitive, legislative and other factors affecting the company and its operations. Readers are 
cautioned not to place undue reliance on these forward-looking statements, as actual results may differ materially from 
those expressed or implied. Management has no obligation to revise or update these forward-looking statements to reflect 
events or circumstances that arise after the release of this report. ©2020 Northwest Bancshares, Inc.

100 Liberty Street
PO Box 128
Warren, Pennsylvania 16365
(814) 726-2140

northwest.com