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FY2017 Annual Report · Nova Ljubljanska Banka
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Ready
for Change

Annual
Report
2017

NLB Group 2017 Annual Report

Contents

Key financial caption for NLB Group and NLB 

Definitions and glossary of  selected terms 

Buisiness Report 

Statement by the Management Board of  NLB 

Report of  the Supervisory Board of  NLB  

Key highlights of  NLB Group 

Macroeconomic Environment  

Overview of  NLB Group’s Financial Performance 2017  

NLB Group Strategy  

Regulatory Environment 

Retail Banking in Slovenia  

Corporate and Investment Banking in Slovenia 

Core Foreign Markets  

Financial Markets 

Non-core Markets and Activities 

Processing Operations 

Risk Management 

Corporate Governance 

Compliance and Integrity 

Internal Audit 

Human Resources 

Corporate Governance Statements 

Corporate and Social Responsibility   

2017 GRI Standards Disclosure for NLB 

Events after the End of  the 2017 financial year  

Audited Financial Statements of NLB Group and NLB 

NLB Group Chart as at 31 December 2017 

Organizational Structure of  NLB as at 31 December 2017 

NLB Group directory 

10

12

14

16

20

24

27

34

47

50

62

68

75

90

101

104

106

114

132

134

135

140

168

172

177

178

345

348

350

NLB Group
strategic
members
overview

NLB Group

350
Number of
branches

1,822,569
Number of
active clients

225
Result after tax
(in EUR million)

12,238
Total assets
(in EUR million)

 
 
 
Bosnia and Herzegovina

NLB Banka, Banja Luka

NLB Banka, Beograd

NLB Banka, Podgorica

670
Total assets
(in EUR million)

18.9%
Market share3
by total assets

531
Total assets
(in EUR million)

5.3% 
Market share4
by total assets

Slovenia

NLB, Ljubljana

108
Number of
branches

692,525
Number of
active clients

189.1
Result after tax
(in EUR million)

8,713
Total assets
(in EUR million)

23.0% 
Market share
by total assets

58
Number of
branches

214,558
Number of
active clients

23.7
Result after tax
(in EUR million)

NLB Skladi, Ljubljana

NLB Banka, Sarajevo

39
Number of
branches

137,210
Number of
active clients

8.3
Result after tax
(in EUR million)

29.9%
Market share1
(mutual funds)

1,202
Assets under
management
(in EUR million)

3.7
Result after tax
(in EUR million)

NLB Vita, Ljubljana

446
Assets of  covered
funds without own 
resources (in EUR million)

13.5%
Market share 2

6.9
Result after tax
(in EUR million)

Serbia

31

 Number of

branches

133,351

Number of

active clients

3.7

Result after tax

(in EUR million)

Macedonia

NLB Banka, Skopje

52

Number of

branches

384,685

Number of

active clients

40.0

Result after tax 

(in EUR million)

371

Total assets

(in EUR million)

1.2%

Market share

5

by total assets

1,236

Total assets

(in EUR million)

16.4%

Market share

by total assets

Montenegro

18

Number of

branches

59,888

Number of

active clients

5.4

Result after tax

(in EUR million)

NLB Banka, Prishtina

Kosovo

44

Number of

branches

200,497

Number of

active clients

14.2

Result after tax

(in EUR million)

457

Total assets

(in EUR million)

11.0%

Market share

by total assets

584

Total assets

(in EUR million)

15.7%

Market share

by total assets

 Note: The result after tax data in the figure above show the Group members’ standalone result, and not their contribution to the consolidated result after tax.An active client is a client who has for a period not shorter than one month any investment-saving product with a positive balance or loan/deposit/guarantee product or insurance business or who made at least one debit bank account or credit card transaction in the last three months. 1. Market share of assets under management in mutual funds.2. Market share in traditional life insurance.3. Market share in the Republic of Srpska as at 30 September 2017 4. Market share in the Federation of Bosnia and Herzegovina as at 30 September 20175. Marker share as at 30 September 2017  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NLB Skladi, Ljubljana

NLB Banka, Sarajevo

Slovenia

NLB, Ljubljana

108

Number of

branches

692,525

Number of

active clients

189.1

Result after tax

(in EUR million)

1,202

Assets under

management

(in EUR million)

3.7

Result after tax

(in EUR million)

8,713

Total assets

(in EUR million)

23.0% 

Market share

by total assets

29.9%

Market share1

(mutual funds)

NLB Vita, Ljubljana

446

Assets of  covered

funds without own 

resources (in EUR million)

13.5%

Market share 2

6.9

Result after tax

(in EUR million)

670

Total assets

(in EUR million)

18.9%

Market share3

by total assets

531

Total assets

(in EUR million)

5.3% 

Market share4

by total assets

58

Number of

branches

214,558

Number of

active clients

23.7

Result after tax

(in EUR million)

39

Number of

branches

137,210

Number of

active clients

8.3

Result after tax

(in EUR million)

Bosnia and Herzegovina

Serbia

Montenegro

NLB Banka, Banja Luka

NLB Banka, Beograd

NLB Banka, Podgorica

371
Total assets
(in EUR million)

1.2%
Market share
by total assets

5

1,236
Total assets
(in EUR million)

16.4%
Market share
by total assets

31
 Number of
branches

133,351
Number of
active clients

3.7
Result after tax
(in EUR million)

Macedonia

NLB Banka, Skopje

52
Number of
branches

384,685
Number of
active clients

40.0
Result after tax 
(in EUR million)

457
Total assets
(in EUR million)

11.0%
Market share
by total assets

18
Number of
branches

59,888
Number of
active clients

5.4
Result after tax
(in EUR million)

Kosovo

NLB Banka, Prishtina

44
Number of
branches

200,497
Number of
active clients

14.2
Result after tax
(in EUR million)

584
Total assets
(in EUR million)

15.7%
Market share
by total assets

 Note: The result after tax data in the figure above show the Group members’ standalone result, and not their contribution to the consolidated result after tax.An active client is a client who has for a period not shorter than one month any investment-saving product with a positive balance or loan/deposit/guarantee product or insurance business or who made at least one debit bank account or credit card transaction in the last three months. 1. Market share of assets under management in mutual funds.2. Market share in traditional life insurance.3. Market share in the Republic of Srpska as at 30 September 2017 4. Market share in the Federation of Bosnia and Herzegovina as at 30 September 20175. Marker share as at 30 September 2017  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10

Table 1a: Key financial caption for NLB Group and NLB 

Income statement indicators (in EUR million)

Net interest income

Net non-interest income

Regular net non-interest income

Total costs

Result before impairments and provisions

Provisions and impairments

Net gains/losses from subsidiaries, associates and JV

Result before tax

Minority interest

Result after tax

Financial position statement indicators (in EUR million)

Total assets

Loans and advances to non-banking sector (gross)

Impairments of loans to non-banking sector

Loans and advances to non-banking sector (net)

 Financial assets (securities & derivatives)

Deposits from non-banking sector

Equity

Minority interest

Total off-balance sheet items

Key financial indicators

a) Capital adequacy

Total capital ratio *****

Tier 1 ratio *****

CET 1 ratio *****

Total risk weighted assets (in EUR million)

Risk weighted assets/Total assets

b) Asset quality

NPL coverage ratio (Coverage of gross non-
performing loans with impairments for all loans)

NPL coverage ratio (Coverage of gross non-performing 
loans with impairments for non-performing loans)

Non-performing loans volume (in EUR million)

Non-performing loans (NPL)/total loans

Net non-performing loans (NPL)/total net loans

Non-performing exposure (NPE) - EBA Definition

2017

2016

2015

NLB Group

NLB

NLB Group

NLB

NLB Group

NLB

309

179

166

-285

204

30

4

237

8

225

12,238

7,641

-647

6,995

2,963

9,879

1,654

35

3,880

15.9%

15.9%

15.9%

8,547

69.8%

159

113

103

-176

96

31

58

185

-

189

8,713

4,987

-317

4,670

2,460

6,812

1,381

 -

3,390

21.8%

21.8%

21.8%

5,234

60.1%

317

158

145

-290

186

-61

5

131

6

110

12,039

7,901

-903

6,997

2,778

9,439

1,495

30

2,934

17.0%

17.0%

17.0%

7,862

65.3%

175

109

96

-181

103

-64

29

68

 -

64

8,778

5,434

-505

4,929

2,295

6,617

1,265

 -

2,502

23.4%

23.4%

23.4%

4,882

55.6%

340

143

150

-298

186

-83

4

107

3

92

11,822

8,351

-1,263

7,088

2,578

9,026

1,423

28

3,181

16.2%

16.2%

16.2%

7,927

67.1%

208

105

102

-187

126

-88

14

52

-

44

8,707

5,915

-695

5,221

2,087

6,298

1,242

-

2,779

22.6%

22.6%

22.6%

5,028

57.7%

77.5%

67.8%

76.1%

71.7%

72.2%

67.9%

62.2%

56.0%

844

9.2%

3.8%

6.7%

478

8.1%

3.8%

5.8%

64.6%

1,299

13.8%

5.4%

10.0%

0.3%

2.7%

4.0%

8.6%

60.8%

753

11.9%

5.1%

8.5%

0.3%

2.0%

3.6%

5.3%

62.8%

1,896

19.3%

8.3%

14.3%

0.6%

2.9%

4.1%

7.6%

59.1%

1,101

16.5%

7.6%

12.1%

0.6%

2.4%

3.8%

4.2%

Credit impairments and provisions/Risk weighted assets

-0.5%

-0.8%

c) Profitability

Interest margin*

Financial intermediation margin

2.6%

4.1%

1.8%

3.8%

Return on equity before tax (ROE b.t.)

14.8%

14.1%

NLB Group 2017 Annual Report 
2017

2016

2015

NLB Group

NLB

NLB Group

NLB

NLB Group

2.0%

14.4%

1.9%

2.4%

58.3%

58.9%

3.3%

2.3%

54.5%

41.4%

-

70.8%

5.6%

2.1%

14.4%

2.2%

2.0%

53.3%

53.6%

3.4%

2.0%

61.6%

46.6%

23.0%

68.6%

6.1%

1.1%

7.4%

0.9%

2.4%

60.9%

61.8%

3.7%

2.4%

55.7%

40.7%

-

74.2%

5.9%

0.8%

5.0%

0.7%

2.1%

57.9%

59.2%

3.7%

2.1%

63.3%

45.6%

23.7%

74.5%

6.1%

0.9%

6.6%

0.8%

2.5%

61.6%

60.0%

3.8%

2.5%

57.3%

39.3%

-

75.1%

6.2%

11

NLB

0.6%

3.6%

0.5%

2.2%

57.2%

56.8%

3.7%

2.2%

61.0%

41.4%

23.3%

78.0%

6.4%

-

-

1

20,000,000

-

-

1

20,000,000

-

-

1

20,000,000

82.7

69.1

74.8

63.2

71.1

62.1

BB

BB

Ba1

BBB-

BB-

BB-

Ba3

BB+

BB-

B+

B2

BB+

6,029

2,789

6,175

2,885

6,372

3,028

Return on assets before tax (ROA b.t.)

Return on equity after tax (ROE a.t.)

Return on assets after tax (ROA a.t.)

d) Business costs

Operating costs/average total assets

Costs/net income (CIR)

Costs w/o restructuring costs/regular 
net income (CIR normalized)

Total costs/Risk weighted assets

Total costs/Total assets

e) Liquidity

Liquidity assets/short-term financial 
liabilities to non-banking sector

Liquidity assets/average total assets

f) Other

Market share in terms of total assets

Loans to non-banking sector/deposits 
from non-banking sector (LTD)**

Revenues/Risk weighted assets (RWA) ***

Key indicators per share

Shareholders

Shares

Book value (in EUR)

International credit ratings

S&P

Fitch

Moody's ****

Capital Intelligence

Employees

Number of employees

* Calculated on the basis of average total assets 

** Without BAMC bond 

*** Recurring income only 

**** Unsolicited rating 

***** Envisaging dividend payment in 100% of net profit after tax of the Bank (EUR 189.1 million). 

Table 1b: Information on the liquidity coverage ratio (LCR)

Q1 2017

Q2 2017

Q3 2017

Q4 2017

in EUR thousand

NLB Group

NLB 

NLB Group

NLB 

NLB Group

NLB 

NLB Group

NLB 

Liquidity Coverage Ratio (LCR)

361%

383%

337%

355%

311%

324%

301%

314%

High Quality Liquid Assets (HQLA) 

2,344,910

2,192,072

2,380,347

2,231,134

2,318,111

2,171,685

2,322,374

2,169,728

Net Liquidity Outflows 

654,877

579,569

726,639

649,022

758,166

680,701

782,524

700,414

NLB Group 2017 Annual Report 
 
12

Definitions 
and glossary 
of  selected terms

ALM

BAMC

BoS

BRRD

CAR

CEO

CET 1

CFO

CIR

CMO

COO

CRD

CRO

CRR

CSR

CVA

DCA

DGS

EBA

EC

ECB

EMIR

EU

FX

GDP

GDPR

HICP

HR

IAS 39

ICAAP

IEC

IFRS9

ILAAP

Asset and Liability Management

Bank Asset Management Company

Bank of  Slovenia

Bank Recovery and Resolution Directive

Capital Adequacy Ratio

Chief  Executive Officer

Common Equity Tier 1

Chief  Financial Officer

Cost-to-Income Ratio

Chief  Marketing Officer 

Chief  Operating Officer

Capital Requirements Directive

Chief  Risk Officer

Capital Requirements Regulation

Corporate Social Responsibility

Credit Value Adjustments

Dedicated Cash Account

Deposit Guarantee Scheme

European Banking Authority

European Commission

European Central Bank

European Market Infrastructure Regulation

European Union

Foreign Exchange

Gross Domestic Product

General Data Protection Regulation

Harmonized Index of  Consumer Prices

Human Resources

International Accounting Standard 39

Internal Capital Adequacy Assessment Process

Innovative Entrepreneurship Centre

International Financial Reporting Standard 9

Internal Liquidity Adequacy Assessment Process

NLB Group 2017 Annual Report13

IMF

KDD

KPI

LCR

LTD

M&A

MBDP

MiFID II

MiFIR

MREL

NIM

International Monetary Fund

Central Securities Clearing Corporation

Key Performance Indicator

Liquidity Coverage Ratio

Loan-to-Deposit Ratio

Mergers and Acquisitions

Macedonian Bank for Development Promotion

Markets in Financial Instruments Directive

Markets in Financial Instruments Regulation Rules

Minimum Requirement of  Own Funds and Eligible Liabilities

Net Interest Margin

NLB or the Bank

NLB d.d.

NLB Skladi

NLB Assets Management

NPE

NPL

OCR

PD

POS

PSD2

QR

REAM

ROE

RORAC

RoS

RWA

SEE

SFRY

SME

SREP

SRF

SSH

SSM

STP

T2S

Non-Performing Exposures

Non-Performing Loans

Overall Capital Requirement

Probability of  Default

Point of  Sale

Payments Services Directive 

Quick Response

Real Estate Asset Management

Return on Equity

Return on Risk-Adjusted Capital

Republic of  Slovenia

Risk Weighted Assets

South-Eastern Europe

Socialist Federal Republic of  Yugoslavia

Small and Medium-sized Enterprises

Supervisory Review and Evaluation Process

Single Resolution Fund

Slovenian Sovereign Holding

Single Supervisory Mechanism

Straight Through Processing

TARGET2-Securities

The Group

NLB Group

ZBan-2

ZDIJZ-1

ZGD-1

ZPotK-2

ZPPDFT-1

ZSDH-1

ZTFI

Slovenian Banking Act

Public Information Access Act

The Companies Act 

Consumer Credit Act

Prevention of  Money Laundering and Terrorist Financing Act

Slovenian Sovereign Holding Act

Financial Instruments Market Act

NLB Group 2017 Annual ReportBusiness Report

15

NLB Group 2017 Annual Report16

Chapter 1 

Statement by the 
Management 
Board of  NLB

2017 was a breakthrough year for NLB 

Group. The continued trend of stable 

and profitable operations resulted in 

the Group’s highest ever net profit of 

EUR 225.1 million, further significantly 

improved asset quality, increased cost 

efficiency, and regained a trend-setting 

role in introducing contemporary client 

solutions on our target markets. All core 

members reported growing profits and 

contributed substantially to the Group’s 

result, which proves the importance and 

underlines our strategic commitment to 

businesses and citizens on SEE markets. 

By following our strategy to create 

innovative solutions and products 

based on customers’ needs, we believe 

we have set a strong foundation for a 

profitable and value-creating future.

The Group evolved into a sustainably 
profitable, client-oriented, universal 
financial services provider that is focused 
on Slovenia and the SEE region with 
the objective to becoming a modern, 
competitive, efficient, and effective bank. 
At the core of  our strategy is our customer 
commitment to be available anytime and 
anywhere with the right solutions. This 
corresponds to the Group’s ambition to 
provide a differentiating and high-level user 
experience for our increasingly digital and 
self-directed customers. We achieved some 
important milestones in 2017 to fulfil this 
commitment, which is confirmed by the 
growing number of  customers using digital 
solutions and the high level of  customer 
satisfaction.

A net profit of  EUR 225.1 million was 
the highest in the Group’s history. All core 
banking members in and outside Slovenia 
showed soundly positive and improving 
operations in 2017. Subsidiary banks posted 
EUR 87.2 million in net profit (2016: EUR 
57.6 million), contributing 39% to the 
Group’s results (52% in 2016). The Group 
followed its strategy to further strengthen its 
regional specialist position and to maintain 
high recognition and trust in the SEE 
markets. For the first time, the non-core 
segment operations were also profitable, 
contributing a very solid EUR 31.3 million 
to the Group’s result.

The Group’s performance is the result 
of  our continuous focus on customer 
relationships, innovation, market research, 
and proactive seeking of  new business 
opportunities. Understanding the key trends 
in banking and the broader environment 
enables us to prepare for future challenges, 
develop relevant solutions, and provide 
timely and value-adding advice to our 
clients across the region. 

We reduced the volume of  impairments 
and the share of  NPL, and further 
improved the structure of  the portfolio. 
We accomplished this with a set of  short- 
and mid-term strategic initiatives, and 
by continuing the enhancement of  risk 
management practices and processes.

Slovenia and SEE countries continue to 
benefit from the positive trends in the broad 
macroeconomic environment. Nevertheless, 
the banking system in and beyond the 
Euro area is still facing low interest rates 
and generally excess-liquidity. In addition, 
regulatory and reporting requirements, 
compliance with commitments to the 
EC, and preparation for the privatisation 
represented another set of  challenges. 
Notwithstanding these challenges, the 
Group successfully overcame all these 
developments, and the rating agencies 
acknowledged this by upgrading the Bank’s 
rating (Fitch and Standard and Poor’s 
upgraded the Bank’s rating to BB, Moody’s 
to Ba1), while the outlook remains stable or 
positive.

Dedicated employees ensure that we will 
be able to manage the challenges created 
by the required technological development 
and digitalisation. For the second year in a 
row, an independent Dutch institute (Top 
Employers Institute) awarded us with the 
‘Top Employer’ certificate for innovations 
and improvements in the field of  human 
resources processes.

NLB Group 2017 Annual Report17

We are proud of  the Group’s achievements 
in 2017. With a clear vision, dedication 
to strategic goals, and a strong focus on 
our customers, we are well-positioned 
for future challenges. We will continue 
positioning the Bank as the innovative, 
modern, and agile provider of  universal 
financial services, delivering on our strategic 
promise to launch innovative solutions 
based on customer’s needs, and enhance 
our organisation and behaviour to foster 
and promote a strong performance culture. 
As the focused regional specialist, we will 
further strengthen our systemic role in the 
SEE region with high growth potential and 
maintain the leading position in Slovenia. 

In 2017 we made substantial progress 
and took important steps to ensure future 
success, and we firmly believe that we are 
ready for the changes ahead.

By the end of  2017 the Bank delivered 
all commitments and measures foreseen 
within the comprehensive and demanding 
restructuring plan within the State Aid 
process. Consequently, we are well-prepared 
for the expected privatisation, and as a 
regional systemic institution, we remain 
fully committed to delivering value to our 
key stakeholders and society.

László Pelle 
Member of  the 
Management Board 

Archibald Kremser 
Member of  the 
Management Board 

Andreas Burkhardt  
Member of  the 
Management Board 

Blaž Brodnjak 
President 
& CEO

NLB Group 2017 Annual Report 
 
 
Archibald Kremser

Andreas Burkhardt

Member of the Management Board

Member of the Management Board

László Pelle

Member of the Management Board

Blaž Brodnjak

President & CEO

20

Chapter 2 

Report of  the 
Supervisory 
Board of  NLB 

If bank fundamentals are of high quality, 

and the bank enjoys the benefits of a 

solid economic tailwind, its professional 

steering, oversight, and detailed 

monitoring should yield positive results.

That said, interest rates have remained 
at historically low levels, competition has 
been cutthroat, and the environment and 
developments related to the Bank’s future 
ownership have been unstable.

From a macro-economic perspective, 
2017 will be remembered as a good 
one. The credit crunch has eased and 
all but disappeared, while renewed 
optimism ignited domestic consumption 
that contributed to GDP growth. 
Unemployment is no longer a structural 
problem, and the country has started to 
enjoy the positive effects of  surpluses at 
both the current account and trade level. 
The retail loan book is growing again and 
massive deleveraging of  the non-financial 
sector has stalled. Furthermore, all of  the 
Group’s core regional non-Euro markets 
experienced rather robust growth dynamics. 
These are just some of  the tailwinds that 
supported the delivery of  the Group’s 
record performance in 2017.  

1. Envisaging dividend payment in 

100% of net profit after tax of the 

Bank (EUR 189.1 million).

Keeping this in mind, I’m particularly 
proud of  what the Group has delivered 
to all of  its key constituencies (clients, 
shareholders, employees, and society) in 
2017. The Group has been able to generate 
positive results and favourable trends in 
the areas of  asset leverage, balance sheet 
management, cross-selling, cost control, and 
the cost of  risk.

For the financial year 2017, the Bank posted 
a net profit of  EUR 189.1 million, while the 
net profit of  the Group amounted to EUR 
225.1 million. The after-tax ROE reported 
by the Bank and the Group for the end of  
2017 stood at 14.4%. The operations of  the 
Bank and the Group were underpinned by 
their strong liquidity and capital positions, 
with their CAR reaching 21.8% and 
15.9%1, respectively. 

Coupled with the Group’s increased 
focus on digital innovation, the lower-risk 
retail loan segment boosted an almost 
10% absolute net growth, with the Group 
servicing 1.8 million active retail customers 
region-wide, alongside thousands of  
active corporate clients. Apart from the 
deliverables related to better business 
performance, management also continued 

to streamline the operations of  the Group 
across all of  its business lines, in order to 
make them more cost-efficient.

NLB’s Supervisory Board is convinced that 
the Group will achieve all of  its strategic 
goals over the next five-year period, and will 
remain committed to value generation in all 
of  its core business segments. 

In other words, the Group is on the right 
path and there will be no deviation from it.

2017 brought changes, but nothing 

distorted the positive direction in 

which the Bank is moving.

In 2017, the composition of  the 
Supervisory Board changed. At the 
beginning of  the year 2017, the Bank had 
a full nine-member Supervisory Board, as 
stipulated by the Articles of  Association, 
composed of: Chairman Primož Karpe, 
Deputy Chair Sergeja Slapničar and 
members: Uroš Ivanc, Andreas Klingen, 
László Urbán, David E. Simon, David 
Kastelic, Matjaž Titan, and Alexander 
Bayr. Due to three resignations and 
the expiration of  one four-year term 
of  office, three new members of  the 
Supervisory Board were appointed at the 
General Meeting of  Shareholders held 
on 8 September 2017. Since then the 
Supervisory Board has been performing 
operations with eight members, and its 
composition is as follows: Chairman Primož 
Karpe, Deputy Chair Andreas Klingen 
and members: Alexander Bayr, David Eric 
Simon, László Urbán, Vida Šeme Hočevar, 
Simona Kozjek, and Peter Groznik. 

NLB’s Supervisory Board monitors and 
supervises the management and operations 
of  the Group. In doing so, it resolves 
to utilise uncompromised principles 
of  professionalism and expertise, and 
maintain its strong dedication to integrity, 
ethics, and honesty. Throughout the year, 
the Supervisory Board has maintained a 
well-balanced professional relationship with 
the Management Board and enjoyed timely, 

NLB Group 2017 Annual ReportPrimož Karpe

Chairman of the  Supervisory Board

21

comprehensive, and data-supported inputs 
from the latter, enabling the Supervisory 
Board to adopt all its decisions in line with 
the professional interests of  the Bank, whilst 
adhering at all times to banking regulations 
and its statutory powers.

Procedurally, the Supervisory Board 
performed its work in accordance with its 
competences and the Rules of  Procedure 
of  the Supervisory Board of  NLB. It 
carried out its function of  assuring efficient 
supervision over the management of  the 
Bank and the Group, and its duty of  careful 
and scrupulous performance, on the basis 
of  its competences as laid down by the 
applicable law and other regulations, as 
well as by internal acts of  the Bank. The 
Corporate Governance Code for Public 
Limited Companies and the Corporate 
Governance Code for Companies with 
State Capital Investment was also observed 
by the Supervisory Board in performing its 
duties. 

While members of  the Supervisory 
Board have proper and complementary 
knowledge, experience, and skills to 
perform their duties, they all have different 
professional, national, and educational 
backgrounds. The Supervisory Board 
represents a balanced, complementary 
team of  experts focused on the effectiveness 
of  performing its core functions. All the 
members of  the Supervisory Board have 
the necessary personal integrity and 
professional ethics to hold their positions, 
which was confirmed by the positive 
fit-and-proper assessment completed prior 
to their appointment in 2017. This provides 
the assurance that they can carry out their 
supervisory roles in a responsible manner 
and make decisions that benefit the Bank. 
The delivery of  critical and assertive 
opinions has been and will remain at the 
core of  our decision-making principles 
through the expected engaged participation 
of  all the members at all times.

NLB Group 2017 Annual Report22

In accordance with the commitments 
given by the RoS to the EC in December 
2013 (and as amended in May 2017) 
the Supervisory Board invited the 
representative of  the KPMG, poslovno 
svetovanje d.o.o., Ljubljana, who is acting 
as a Monitoring Trustee to all of  its 
meetings. 

Year 2017 was busy from a corporate 
governance perspective, with the 
Supervisory Board holding five regular 
and 10 correspondence sessions. The 
Supervisory Board also received expert 
assistance from its four operational 
committees, namely the Audit, Risk, 
Nomination, and Remuneration 
Committees, the composition and tasks 
of  which are presented in the Corporate 
Governance section of  this Annual Report.

Throughout the year, Supervisory Board 
members took precautionary measures to 
avoid any conflicts of  interest that might 
have influenced their decisions. The 
Supervisory Board actively managed the 
conflicts of  interest of  its members and 
gave consent to its members to assume 
positions on Supervisory Boards of  non-
related companies.

Pursuant to the second paragraph of  
Article 282 of  the ZGD-1, the Supervisory 
Board has compiled this written Annual 
Report with the aim of  accurately and 
authentically presenting the activities of  the 
Supervisory Board during the year.

Based on the Articles 272 and 281.a of  
the ZGD-1 and the report above, the 
Supervisory Board asserts and establishes 
that it regularly and thoroughly monitored 
the operations of  the Bank and the Group 
in 2017 within its competences, thus 
adequately supervising the management 
and operations of  the Bank and the Group, 
and overseeing NLB’s Internal Audit.

Review and approval of the 

NLB Group 2017 Annual Report 

The Management Board of  the Bank 
submitted the NLB Group 2017 Annual 
Report to the Supervisory Board, including 
the Business Report with the audited 
financial statements of  the Bank, the 
audited consolidated financial statements 
of  the Group, and the auditor’s opinion. 
According to the auditor, the financial 
statements with notes give a true and fair 
view of  the financial position of  the Bank 
and the Group as at 31 December 2017, 
and of  their financial performance and 
their cash flows for that year in accordance 
with the International Financial Reporting 
Standards adopted by the EU. It was also 
established that the information contained 
in the business section of  the Annual 
Report is consistent with the audited 
financial statements of  the Bank and the 
Group. 

In accordance with Article 34 of  the 
Articles of  Association of  NLB, the 
Supervisory Board verified the submitted 
Annual Report, and shall give a report for 
the General Meeting of  Shareholders. The 
Supervisory Board had no objections about 
the report of  the audit company Ernst 
& Young, Ljubljana. Following a careful 
examination of  the NLB Group 2017 
Annual Report, the Supervisory Board had 
no objections, and unanimously approved 
it.

Yours truly, 
The Supervisory Board of  NLB 

Primož Karpe 
Chairman of  the  
Supervisory Board

NLB Group 2017 Annual Report 
23

NLB Group 2017 Annual Report24

Chapter 3 

Key highlights 
of  NLB Group

The Group is the largest banking and 

The largest banking and financial group 

financial group in Slovenia with an 

in Slovenia

exclusive strategic focus on selected 

markets in SEE. It covers markets with 

a population of approximately 17.4 

million people. The Group is comprised 

of NLB as the main entity in Slovenia, six 

subsidiary banks in SEE, several companies 

for ancillary services (asset management, 

insurance, real estate management, 

etc.), and a limited number of non-core 

subsidiaries in a controlled wind-down. 

NLB is 100% owned by the RoS.

The largest bank in Slovenia, with 108 
branches, over 692,000 active clients, 
and a 23.0% market share by total 
assets. 

A very strong retail deposit-taking 
franchise with a market share of  
30.7%. 

Market leader across banking products 
and a leading provider of  asset 
management and life insurance 
products. 

Rating improvement in 2017 by all 
fourrating agencies: an upgrade from 
BB- to BB by Fitch (outlook: stable) and 
Standard and Poorʼs (outlook: positive); 
upgrade by Capital Intelligence from BB+ 
to BBB-, (outlook: stable); and upgrade by 
two notches by Moody’s, from Ba3 to Ba1 
(outlook: positive).

2.  Envisaging dividend payment in 100% 

of net profit after tax of the Bank (EUR 

189.1 million).

3.  Envisaging dividend payment in 100% 

of net profit after tax of the Bank (EUR 

189.1 million).

4.  NPL ratio reduced from  

13.8% in 2016 to 9.2% in 2017.

NLB Group 2017 Annual Report25

Leading position in selected SEE markets 

A self-funded, and well-capitalised 

Ready for change

with significant growth potential

franchise

SEE markets, recording solid GDP growth 
above the Euro area average.

Independent, profitable, well-capitalised, 
and largely self-funded subsidiaries. 

Subsidiaries in five countries in SEE 
(Macedonia, Kosovo, two subsidiaries 
in Bosnia and Herzegovina, Montenegro, 
and Serbia), with a market share in four 
countries exceeding 10%. 

A strong focus on retail banking, with 242 
branches and 1.1 million active clients of  
SEE banking members (excluding NLB). 

A strong dividend payout from its core 
subsidiaries to the parent bank.

Proven track record of stable and 

profitable Group operations

Increased profitability for a fourth 
consecutive year, the highest in the 
Group’s history.

Strong liquidity position, and a stable and 
diversified funding structure with a LTD 
of  70.8%.

A robust CET 1 ratio of  15.9%3 supporting 
further stable dividend pay-outs. 

100% of  2016 net profit of  the Bank was 
paid out as a dividend to the RoS in 2017.

Constant improvement of asset quality

Substantially improved structure of  the 
credit portfolio with new NPL formation 
ratio at consistently low levels (2017: 0.6% 
of  gross loan portfolio, which equals EUR 
58 million).

NPE ratio as defined by EBA significantly 
reduced from 10.0% in 2016 to 6.7% in 
20174,  with strong NPL coverage ratio 
standing at 62.2%.

Comprehensive organic and inorganic NPE 
reduction strategy. 

2017 ROE of  14.4% at a CET  
ratio of  15.9%2.

Continuous disposal of  non-core Group 
members and non-core loan portfolios. 

To formulate a robust, long-term strategic 
response to digitalisation, the Bank has 
been progressing towards the adoption of  a 
five-year business and IT strategy. 

The strategy is aimed at creating an 
innovative bank with simple customer-
oriented, data-driven solutions using digital 
and mobile technologies. 

With implementation of  the new banking 
services and functionalities based on 
digitalisation of  products, processes, and 
customer experience, NLB is undergoing 
significant business changes that will modify 
its operations, as well as its culture.

At the Group level, NLB is deepening its 
exclusive strategic focus on countries in 
SEE.

The Group is firmly committed to 
achieving its mid-term financial targets, 
which include: ROE > 10%, CIR at 
approximately 50%, NPE ratio < 5%, and 
a 70% dividend pay-out ratio of  the Group 
profit. 

Revenue evolution driven by stable 
net interest margin and increasing 
fee income. 

Continuous cost reduction.

Negative cost of  risk due to positive 
economic circumstances and positive result 
from NPL collection.

Strong increase in the contribution of  
international operations to revenue and 
profit growth. 

NLB Group 2017 Annual Report26

NLB Group 2017 Annual Report27

Chapter 4 

Macroeconomic 
Environment 

The positive economic trends from 

the second half of 2016 continued 

throughout 2017, as the global 

economy gained momentum.

The global economy continued to gain 
momentum in 2017, with upward revisions 
of  growth forecasts being a continuing 
theme throughout the year, as global 
economic growth accelerated to 3.7%, 
representing the highest economic growth 
in more than five years. The turnaround 
of  economic conditions has been nothing 
short of  remarkable, as the global economy 
transitioned into a broad and synchronised 
recovery that is far more balanced than in 
prior years. Market worries over slowing 
global trade, weak investment, deflation 
risk, slow job creation, and stagnant wage 
growth, have diminished significantly, 
however, inflation has remained stubbornly 
stagnant. As economic growth gathers 
pace and output gaps continue to tighten, 
the anticipation of  resurgent inflationary 
pressures continues. The economy of  
the United States warranted another key 
interest rate increase by the FED, while 
another three increases are expected in 
2018. As strength within the economy 
continues, and questions continue to arise 
regarding the length and sustainability 
of  the current economic cycle. Asian 
economies benefitted from strong 
consumption and investment growth, 
combined with the resurgence of  global 
trade. In China, the government has been 
taking steps to curb debt levels in the 
private sector, improving the country’s 

long-term prospects. The Asia Pacific 
region appears to be set for healthy growth 
in coming years, as capital inflows surprise 
on the upside. The rally of  industrial 
metal and oil prices throughout the second 
half  of  the year, with the London Metal 
Exchange Index growing over 25% from 
June lows, is another positive leading 
indicator for inflationary dynamics and 
economic activity in the mid-term. At the 
turn of  the year, the economic background 
could hardly have been better, as in the 
previous year, the primary risks to the rosy 
outlook are of  a political nature.

The economy of  the Euro area expanded at 
a pace of  2.3% in the year and finds itself  
in what financial markets have dubbed a 
‘golden cycle’, with strong economic and 
credit growth, limited inflationary pressures, 
and a low interest environment. In general, 
the region appears to be at a healthy stage 
of  the new economic cycle, with much of  
regions political issues diminishing through 
the year as the global populist tide abated. 
Manufacturing figures and consumer 
sentiment continued to surpass expectations 
as they rose to levels not seen in decades. 
Supported by accommodative monetary 
policy, retail credit growth more than 
doubled, while corporate credit growth was 
over five times higher when compared to 
levels from the start of  2016. From a 0.2% 
consumer price growth in 2016, Euro area 
headline inflation accelerated to 1.5% in 
2017, while core inflation, which continued 
to oscillate around one percent, remained 
worryingly stagnant. Monetary policy is 
expected to remain accommodative in 

NLB Group 2017 Annual Report28

Slovenia’s economic growth 
accelerated to 5.0% in 2017. 
External trade dynamics 
once again surpassed 
expectations, and together 
with the recovery of gross 
capital formation, supported 
the economic acceleration.

the mid-term, with a very gradual exit 
expected in coming years. In addition to the 
appreciation of  the Euro, the heterogeneity 
of  the region’s economic recovery remains 
an important factor limiting inflationary 
pressures in the region. As inflation in 
core countries slowly begins to surpass 
targeted levels and inflation in periphery 
countries continues to lag, pressure will 
continue to build on the ECB, though no 
rate movements are currently anticipated 
in 2018. The current market consensus 
is that the Euro area is at an early stage 
of  its economic cycle, the considerable 
momentum gained by the region is seen as 
robust and likely to weather regional risk 
events in coming years.

The overall global economic outlook has 
strengthened considerably in comparison 
to the previous year, the IMF anticipates 
economic growth of  3.9% in 2018 and 
2019, although given the current economic 
momentum further upward revisions 
throughout 2018 would not be surprising. 
At the current stage of  its cycle, the 
European economy is set for several years 
of  economic growth, while the United 
States finds itself  in a notably later stage 
of  its cycle, whose inevitable downturn 
poses a risk to the strong global economic 
outlook. Weak forecasts of  economic 
growth and uncertainty regarding the exit 
from the EU, cloud the United Kingdom’s 
outlook and represent a potential risk to 
Europe’s economy, in addition to the now 
somewhat decreased political risks from the 
region. While 2017 was a transitional year 
for the world economically, 2018 has the 
potential to be a transformative year for 

the rate environment, as slack in the global 
economy continues to diminish and the 
recovery continues to broaden, inflationary 
pressures could surprise on the upside. The 
gradual reversal of  the European bond 
bull market could prove to be eventful in 
the short-term, but likely only gradual on 
a longer timeline as the ECB will fight to 
keep rates and regional sovereign borrowing 
costs stable as the nascent economic 
momentum continues and it winds down its 
bond purchasing programme. 

Slovenia

Supported by a broad recovery in the 
external environment, Slovenia’s economic 
growth accelerated to 5.0% on an annual 
level in 2017. External trade dynamics 
once again surpassed expectations, with 
exports and imports experiencing annual 
growth of  10.6% and 10.1% respectively, 
resulting in the seventh consecutive year of  
a current account surplus. The recovery of  
gross capital formation was another notable 
contributing factor behind the years’ 
accelerated economic expansion. Annual 
growth of  the metric expanded to 8.4%, 
supported by the growth in construction 
investments, as well as investments into 
machinery and equipment. Capacity 
utilisation will continue to be an important 
driver of  investment growth, with industrial 
production recording an annual growth of  
5.7% in the year. Despite the improvement 
in investment dynamics, overall levels 
remain notably below pre-crisis levels and 
are indicative of  further growth potential. 
Consumption growth dynamics continued 
to support the ongoing economic recovery, 
with retail sales reaching multi-year highs. 
Consumer sentiment was recorded at its 
highest level since the inception of  the 
index in 1996, further underscoring the 
economic progress achieved since the 
crisis, and foreshadowing further capacity 
for growth of  consumer spending in 
the mid-term. Further tightening of  the 
labour market is expected to continue to 
further benefit the domestic economy, 
the LFS unemployment rate fell by 1.4 

percentage points to 6.6%, while another 
0.6 percentage point decrease is forecast 
by the end of  2018. As has been the case 
in some Eastern European countries, the 
continued tightening of  the labour market 
in Slovenia resulted in an acceleration of  
wage growth, annual growth of  the metric 
averaged 2.7%, compared to 1.8% growth 
in the previous year. The recovery of  the 
real estate sector continued throughout the 
year. Real estate price growth accelerated 
in the second half  of  2016 and reached 
10.0% in 2017, from 3.3% in the previous 
year, while the number of  completed 
transactions grew by 1.3%. Reflecting the 
increased real estate activity and increased 
investments, the construction sector 
experienced annual real growth of  17.8%. 
This recovering sector of  the economy 
has thus returned to approximately 68.6 
percent of  pre-crisis levels, and is set for 
further growth. Following negative price 
growth in the prior two years, HICP 
inflation grew at an average annual pace 
of  1.4% in the year, the acceleration 
was driven primarily by rising food and 
petroleum product prices. The country’s 
budgetary deficit, as a percentage of  GDP, 
benefitted from increased tax collection and 
social contributions, decreasing to 0.0% 
from -1.9% in the prior year. Public debt 
as a percentage of  GDP fell to 73.6% at 
the end of  the year a 5.0 percentage point 
decrease. With the improved situation in 
key economic trading partners, and what 
appears to be the beginning of  a new 
investment cycle, the economic outlook 
for Slovenia’s economy is very positive 
at present.

NLB Group 2017 Annual Report29

3.7%

global economic 

growth in 2017

2.3%

economic growth 

in the Euro-area 

5.0% 

economic growth 

in Slovenia

Table 2: Movement of key macroeconomic indicators in 
Slovenia and the Economic and Monetary Union

2017

2016

2015

2014

2013

5.0

1.6

6.6

6.51

73.6

 0.0

2.3

1.5

9.1

1.13

88.12

 -0.32

3.1

-0.2

8.0

5.2

78.5

-1.9

1.8

0.2

10.0

3.4

88.9

-1.5

2.3

-0.8

9.0

4.4

82.6

-2.9

2.1

0.0

10.9

3.2

89.9

-2.1

3.0

0.4

9.7

5.8

80.3

-5.3

1.3

0.4

11.6

2.4

91.8

-2.6

-1.1

1.9

10.1

4.4

70.4

-14.7

-0.3

1.3

12.0

2.2

89.4

-3.0

Slovenia

GDP (real growth in %)

Average annual inflation rate - HICP (in %)

Surveyed unemployment rate - LFS (in %)

Current account of balance of payments (% of GDP)

Public debt (% of GDP)

Budgetary deficit/surplus (% of GDP)

Euro-area

GDP (real growth in %)

Average annual inflation rate - HICP (in %)

Surveyed unemployment rate - LFS (in %)

Current account of balance of payments (% of GDP)

Public debt (% of GDP)2

Budgetary deficit/surplus (% of GDP)3

1. Own calculation from ECB, Eurostat and Surs data 

2. Data as at Q3 2017 

3. Data as at Q4 2017 

Sources: Eurostat, SURS, ECB

Figure 1: Growth of economic metrics 

130

120

110

100

90

80

70

2011

2012

2013

2014

2015

2016

2017

Economic sentiment

Index of retail sales

Index of industrial production

100 = 2010

Source: Slovenian Statistical Office

NLB Group 2017 Annual Report 
 
30

The Banking System in Slovenia

Figure 2: Annual loan growth in the Slovenian banking system 

The year marked a milestone in the 
recovery of  Slovenia’s banking system, 
with the corporate loan portfolio returning 
to annual growth for the first time since 
2008. Aggregate profit increased by 
27.1%, when compared with the previous 
year, amounting to EUR 422.6 million 
and corresponding to a return on equity 
of  9.5%. The challenges of  the low rate 
environment continued to impact the 
banking system’s bottom line, however, loan 
interest rates showed signs of  stabilisation, 
with housing and certain corporate loan 
rates experiencing growth through the 
year. Net interest income recorded a 
more modest decrease, when compared 
to previous years, of  7.5%. Loan growth 
dynamics continued strengthening, with the 
corporate loan portfolio expanding by 2.2% 
on an annual level, by the end of  the year it 
had expanded by 7.9% from the post-crisis 
lows of  September 2016. Annual growth 
of  the retail loan portfolio measured 6.8%, 
it was supported by positive trends in the 
real estate sector and growing consumption. 
Despite the aforementioned encouraging 
trends of  the loan portfolio, loan growth 
was once again surpassed by the growth of  
deposits, which remains supported by high 
savings rates and the external trade surplus. 
The banking system’s loan-to-deposit ratio 
continued to show signs of  stabilisation, 
ending the year at a ratio of  78.2%, a 
decrease of  0.4 percentage points, thus 
continuing the tapering of  the contraction 
from the prior year. Positive trends with the 
quality of  the credit portfolio continued 
through the year, NPL ratio decreased to 
3.7%, a decrease of  1.8 percentage points.

10%

5%

0%

-5%

-10%

-15%

-20%

-25%

-30%

2012

2013

2014

2015

2016

2017

Loans to corporate sector

Loans to households

Source: Bank of Slovenia 

Figure 3: Households consumption and consumer confidence 

8.0% 

6.0% 

4.0% 

2.0% 

0.0% 

-2.0% 

-4.0% 

-6.0% 

-8.0% 

5 

00 

-5 

-10 

-15 

-20 

-25 

-30 

-35 

-40 

-45 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

Final consumption expenditures of households (annual growth, %) 

Consumer confidence (percentage points) 

Source: Slovenian Statistical Office

 The outlook for Slovenia’s banking system 
remains positive, the broad recovery of  
the global economy is expected to remain 
supportive of  the positive economic trends 
within Slovenia’s economy, which will by 
proxy benefit Slovenia’s banking system. 
Capacity utilisation and improving activity 
within the construction sector are expected 
to be supportive for the corporate loan 

portfolio, while record consumer sentiment 
levels, real wage growth, and the recovery 
of  the real-estate market will support further 
growth of  the retail loan portfolio. Despite 
expectations of  strong loan growth in the 
mid-term, the loan-to-deposit ratio will most 
likely remain stagnant, as deposits remain 
supported by the current account surplus 
and high degree of  saving. The stabilisation 

of  the regional and domestic interest rate 
environment, together with the regional 
economic stabilisation shows the upside 
potential for the system’s interest income 
in the mid-term. However, high levels of  
competitive pressure and excess liquidity 
will remain a key opposing force and will 
likely limit any major upward movement of  
interest rate income for some time.

NLB Group 2017 Annual Report31

Highlights: 

•  Serbia’s banking system experienced a 

strong rise in profitability, growing by 

63.1% in the first three quarters of the 

year when compared to the previous year, 

and with a return on equity of 11.0%. 

•  Kosovo’s economy expanded by 3.8% in 

the first three quarters of the year, one 

of the region’s highest growth rates. 

•  Montenegro’s economic growth increased 

to 4.3% in the first three quarters of the 

year. Following a cycle of investment-

fueled growth, rising private consumption 

supported by positive trends in the 

labour market together with easing credit 

conditions, became a primary growth driver.

•  Sentiment within the Macedonian 

economy and investor confidence was 

positively impacted by resolution of 

political tensions; the country’s economy 

remained unchanged in the year.

•  Bosnia and Herzegovina’s economy 

expanded at a pace of 3.0% in the first three 

quarters of 2017, economic growth was 

fueled by robust consumption dynamics.  

SEE Markets

SEE continues to benefit from the positive 
trends in the broad macroeconomic 
environment, in particular the resurgent 
European economy. Growth of  
consumption and improving external 
positions were a theme across Group’s 
area of  operations, as unemployment 
levels fell and demand from external 
environment grew. Following considerable 
deflationary pressures in the previous year, 
with three country’s recording negative 
price growth, inflation experienced a 
resurgence in the region in 2017. With 
the European macroeconomic cycle 
expected to continue in the mid-term, the 
outlook for the economies of  the SEE and 
further economic growth has improved 
notably. In addition to the positive regional 
macroeconomic picture, the ambitious 
Strategy for the Western Balkans recently 
released by the EC, has renewed regional 
European integration hopes and bodes well 
for the long-term stability and economic 
prospects of  the region.

Serbia’s economic growth tempered 
in 2017, reaching 1.9% annually, while 
measuring 2.8% in the previous year. The 
slowdown of  economic growth, which 
resulted from weather-related factors, 
is expected to be temporary. Growth is 
expected to return above 3.0% in the 
mid-term, underpinned by further external 
trade and manufacturing performance. 
The aforementioned factors together with 
significant and continued improvement 
of  the country’s fiscal metrics resulted in 
credit rating upgrades from Standard and 
Poor’s, Moody’s and Fitch in the year. 
The improved macroeconomic conditions 
continued to attract foreign investment, 
resulting in considerable appreciation 
pressure on the country’s currency, 
prompting two key rate cuts by the central 
bank in the second half  of  the year. The 
country’s banking system experienced a 
strong increase in profitability, growing by 
63.1% at the end of  the third quarter, when 
compared with the previous year, with a 

return on equity of  11.0%. Despite the 
positive economic trends, corporate credit 
growth remained stagnant, impacted by 
NPL write-offs, while retail loans continued 
to experience strong 7.8% annual 
growth. The quality of  the aggregate 
credit portfolio experienced a remarkable 
improvement, with the percentage of  NPL 
ratio decreasing by 4.8 percentage points 
to 12.2%, at the end of  the third quarter.

Supported by growing investments and 
strong export performance, Kosovo’s 
economy expanded by 3.8% in first three 
quarters of  the year, one of  the region’s 
highest growth rates. Further growth, 
expected to be above 4.0% in the mid-term, 
will be supported by a continuation of  
strong consumption and private investment 
trends, as remittances and credit growth 
continue to support the local economy, 
and while exports continue to make an 
increasing contribution to economic 
growth. Political risk is the primary 
current downside risk for the country, in 
the year a no-confidence vote resulted in 
a change of  government, while tensions 
surrounding the border demarcation with 
Montenegro continue. However, the overall 
macroeconomic outlook for the country 
remains bright. Strong performance of  
the banking system from previous years 
continued in 2017, with the system 
generating a return on equity of  21.3%. 
High levels of  credit growth continued in 
the year, with corporate and retail loans 
ending the year 10.7% and 12.7% higher, 
respectively. 

Following a cycle of  investment-fueled 
growth, rising private consumption rose 
to the forefront, supported by positive 
trends in the labour market together with 
easing credit conditions, and propelled 
economic growth in Montenegro in 
the first three quarters to 4.3%. Strong 
tourism performance, arrivals expanded 
by 18.1% in comparison to the previous 
year, and growing exports of  mineral ores, 
together with decreased investment-related 
imports, resulted in an improvement 

NLB Group 2017 Annual Report32

Table 3: Trends in the key macroeconomic indicators for selected countries in SEE 

GDP
(real growth in %)

Average inflation
(in %)

Unemployment rate
(in %)

Current account of the 
balance of payments
(as % of GDP)

Budget deficit / surplus
(as % of GDP)

2017

2016

2015

2017

2016

2015

2017

2016

2015

2017

2016

2015

2017

2016

2015

BiH

Montenegro

Macedonia

Serbia

Kosovo

3.01

4.31

0.0

1.9

3.81

3.1

2.9

2.9

2.8

4.1

3.1

3.4

3.9

0.8

4.1

1.3

2.4

1.4

3.1

1.5

-1.1

-0.3

-0.2

1.1

0.3

-1.0

20.5

25.4

27.7

-4.52 3

-5.1

-5.7

n.a.

1.5

14.81

17.7

17.6

n.a.

-19.0

-13.3

 -2.41

-0.3

22.4

23.7

26.1

-1.33

1.4

13.5

15.3

17.7

-5.7

-2.8

-3.1

-1.9

-4.7

-0.9

0.8

1.2

-3.4

-2.6

-0.2

0.7

-8.1

-3.5

-2.8

-0.5

30.41

27.5

32.9

-3,11 3

-8.33

-8.63

0.11 3

-1.13

-1.63

Source: Statistical office, Central banks 

1. Data for the first three quarter of 2017. 

2. Data for the first half of 2017. 

3. Own calculation.

SEE continues to benefit 
from the positive trends 
in the broad macroeconomic 
environment, in particular 
the resurgent European 
economy.

of  net exports and the current account 
deficit. The external trade position is 
expected to improve further, alleviating 
a notable concern of  the economy. 
However, the continued performance 
of  the tourism sector remains key to the 
country’s continued recovery, while a 
potential slowdown of  the metric poses a 
key risk. The profitability of  the country’s 
banking system improved notably in the 
first three quarters, reaching a return on 
equity of  8.2% with annual growth of  
27.1%. Corporate credit growth continues 
to be hampered by legacy issues from 
the crisis and deleveraging of  NPL, it 
recorded growth of  2.4%. Poor corporate 
credit growth performance was offset by 
substantial 10.4% growth of  retail loans. 
Levels of  NPL continued their steady 
decline, falling to 7.1% by the end of  
the third quarter, a 3.2 percentage point 
decrease.

Economic growth in Macedonia was 
hampered by a continuation of  political 
issues from previous years, as the economy 

Bosnia and Herzegovina’s economy 
expanded at a pace of  3.0% in the first 
three quarters of  the year, and economic 
growth was fueled by robust consumption 
dynamics. Further remittance income is 
expected to support domestic consumption 
in the mid-term. A slowdown of  reforms 
impacted the pay-out of  IMF funding 
in the year, delaying key infrastructure 
projects. An agreement was reached by 
the end of  the year and should result in a 
disbursement of  funding in 2018, which 
will benefit economic growth for the year. 
The country’s complex political system, 
and a slowing of  reform progress remain 
key risks to further economic development. 
Profitability of  the country’s banking system 
experienced a substantial 58.3% increase 
when compared to the previous year, 
generating a return on equity of  11.7%. 
Both corporate and retail credit growth 
expanded sharply and ended the year 8.0% 
and 6.7% higher, respectively, while the 
quality of  the credit portfolio improved 
with NPL decreasing to 10.0%, a fall of  1.8 
percentage points in the year.

contracted in the first half  of  2017 due 
to a significant contraction of  investment 
activity. The formation of  the new 
government in June represented a turning 
point for the country’s economy, with the 
resolution of  political tension positively 
impacting sentiment within the economy 
and investor confidence, and leading to an 
acceleration of  growth in the second half  of  
the year, as a result the country’s economy 
remained unchanged in the year. Supported 
by strong performance in the labour market 
and wage growth, household consumption 
remained robust throughout the year. As 
investment activity intensifies in the mid-
term, economic growth is expected to reach 
above three percent. The banking system’s 
profitability contracted by 7.5% in the first 
three quarters of  the year, generating a 
return on equity of  12.6%. The corporate 
credit portfolio was impacted by ongoing 
tensions and contracted throughout most 
of  the first half  of  the year, but returned 
to growth following the resolution of  
tensions and ended the year 2.8% higher. 
Retail credit growth remained robust while 
moderating only slightly in the first half, 
and the retail credit portfolio expanded by 
9.2% in the year. NPL ratio contracted by 
1.5 percentage points to 3.4% in the first 
three quarters.

NLB Group 2017 Annual Report 
33

NLB Group 2017 Annual Report34

Chapter 5 

Overview of  NLB 
Group’s Financial 
Performance 2017 

The Group achieved a net profit of EUR 

•  All subsidiary banks of  the Group 

225.1 million, up 105% from 2016 (or 

EUR 115.1 million), and this being the 

highest result in the Group’s history. 

The strong result reflects business 

growth at resilient margins and the 

exceptionally negative cost of risk.

reported growing profits in 2017 and 
contributed 39% to the Group’s result, 
an important part of  the cumulative net 
profit. Loans in Key business activities 
were growing 1% YoY, especially in the 
retail segment (7% YoY).

•  Continued cost improvements led to a 
further reduced CIR ratio of  58.3%.

•  Reduced volume of  provisions and 

impairments had an important positive 
contribution to net profit.

•  Non-core markets and activities 

recorded profits as well, thanks to 
successful collection and divestments.

•  NPL levels were reduced by 35%, thus, 
the NPL ratio decreased to 9.2% (from 
13.8% in 2016); the NPE ratio is already 
at 6.7% (from 10.0% in 2016). A very 
low new NPL formation ratio from 
new business (2017: 0.6% of  gross loan 
portfolio, which equals EUR 58 million).

•  Liquidity and capital ratios 5 are solid 

and represent a basis for further growth; 
ROE stands at 14.4%, whereas the after 
tax RORAC (on a normalised capital 
requirement of  14.75% of  RWA) is at 
19.0%.

5. Envisaging dividend payment in 100% 

    of net profit after tax of the Bank 

    (EUR 189.1  million).” 

6. Core markets and activities include 

    Corporate banking in Slovenia, Retail 

    banking in Slovenia, Financial markets 

    in Slovenia, and Strategic foreign markets. 

7. Non-recurring income from the sale 

    of non-strategic equity participation 

    (EUR + 9.5 million), a court settlement with 

    Zavarovalnica Triglav (EUR + 1.2 million), 

    and the sale of a Czech non-core subsidiary 

    “NLB Factoring” in liquidation 

    (EUR + 1.6 million). 

8. Key business activities includes key/mid 

small corporates in Slovenia, Retail 

    banking in Slovenia and Strategic 

    foreign markets.

Profitable core markets and activities  of 
the Group6, with substantial contribution 

from strategic foreign markets, and 

improved operations by the non-core part 

of the Group

In 2017, the Key business activities 
achieved a profit before tax of  EUR 169.7 
million, up 48% from the year before. 
Strategic foreign markets contributed the 
largest share to positive profit before tax 
in the amount of  EUR 102.0 million, the 
profit also increased in the segment of  
the population (52%) and in the healthy 
segment of  corporate banking (+ 33%). A 
significant improvement of  the 2017 results 
was achieved in the non-core part of  the 
Group, based on successful collection and 
non-recurring income7.

Core markets and activities: A significant 
improvement in all Key business 8 

activities  of the Group

In 2017, the Key business activities showed 
a strong positive evolution, with profit 
before tax increasing from EUR 114.4 
million to EUR 169.7 million.

Both the Retail and Corporate segments 
in Slovenia showed solid performance, 
especially the retail segment showing 
healthy growth, and a positive outlook 
for the future. The highest growth in 
profitability was achieved in Strategic 
foreign markets with record results in 

NLB Group 2017 Annual Report 
 
 
 
Figure 4: Profit a.t. of NLB Group/ROE

ROE a.t.

4.8%

6.6%

7.4%

14.4%

CAGR 53.4%

225.1

91.9

110.0

2015 

2016 

2017 

62.3

2014 

Profit a.t. of NLB Group

Compound Annual Growth Rate

35

Macedonia, and the strong performance 
of  the entities in Kosovo and in Bosnia 
and Herzegovina.  A  significant 
improvement was recorded on the Serbian 
market, and favourable results were also 
achieved on the Montenegro market. 
The solid growth of  retail lending with 
still-attractive margins was recorded in 
all markets.

The Financial markets segment result 
reflects lower yields of  re-invested 
securities. With the Bank maintaining 
a conservative investment profile in mostly 
investment grade Sovereigns and Financial 
Institutions, yields on reinvestments have 
considerably declined in recent years, 
including 2017. 

Non-core markets and activities: The 

Figure 5: Profit before tax of NLB Group by segments (in EUR million) 

positive result of operations and 

Key business activities

2016: 114.4  |  2017: 169.7

102.0

67.6

91.9

41.7

26.0

27.4

19.5

62.3

key/mid/small

+
26.8

8.3

Restructuring
and workout 

35.6

27.3
110

225.1

31.2

-18.9

-8.8

-17.7

Corporate banking
in Slovenia

Retail banking
in Slovenia

Strategic foreign
markets

Financial markets
in Slovenia

Non-core markets
and activities

Other activities

2016

2017

continuing divestments

The Non-core segment achieved a 
significant improvement compared to 
2016, based on the successful collection 
of  NPL, a one-off gain from divesting 
an equity exposure and successful 
divestment of  non-core subsidiaries. 
Also, real estate management contributed 
positively to non-interest income.

Other activities

Other activities include categories in 
the Bank whose operating results cannot 
be allocated to individual segments, 
restructuring costs, and expenses from 
the vacant business premises. In 2017, 
the segment was burdened by HR 
provisions in the amount of  EUR 8.4 
million in the Bank related to strategy 
implementation, other restructuring costs 
in the amount of  EUR 1.8 million, and 
by the expenses related to litigations in 
the amount of  EUR 2.2 million. 

NLB Group 2017 Annual Report36

Income statement

Table 4: Income statement of NLB Group and NLB 

NLB Group

NLB

Net interest income

Net fee and commission income

Dividend income

Net income from financial transactions

Net other income

Net non-interest income

Total net operating income

Employee costs

Other general and administrative expenses

Depreciation and amortisation

Total costs

Result before impairments and provisions

Impairments of AFS and HTM financial assets

Credit impairments and provisions

Investments in ass.&JV - using the equity method

Other impairments and provisions

Impairments and provisions

Gains less losses from capital investments in
subsidiaries, associates, and joint ventures1

Profit before income tax

Income tax

Result of non-controlling interests

Profit for the period

2017

309.3

155.4

0.2

26.7

-3.0

179.3

488.6

-164.5

-92.4

-27.8

-284.7

203.9

0.0

43.5

0.0

-13.9

29.5

3.9

237.3

-4.0

-8.2

225.1

2016

Change YoY

317.3

145.7

1.2

19.9

-8.3

158.4

475.7

-165.4

-95.8

-28.3

-289.5

186.2

-0.3

-26.1

-12.3

-22.0

-60.6

5.0

130.6

-15.0

-5.6

110.0

-3%

7%

-86%

35%

-64%

13%

3%

-1%

-4%

-2%

-2%

9%

-95%

-266%

-100%

-37%

-149%

-23%

82%

-73%

47%

105%

2017

158.8

98.5

0.1

17.0

-2.4

113.1

271.9

-103.7

-54.2

-18.0

-175.9

96.0

0.0

41.5

-0.7

-10.1

30.7

58.2

184.9

4.2

0.0

189.1

1. NLB includes dividends from subsidiaries, associates, and joint ventures

Figure 6: Profit after tax of NLB Group – evolution YoY (in EUR million)

9.8

11.1

4.8

7.4%
ROE a.t.

110.0

-8.0

90.2

11.0

-1.2

-2.6

in EUR million

2016

Change YoY

174.9

95.3

1.1

13.3

-0.9

108.8

283.7

-103.2

-58.9

-18.9

-181.0

102.7

-0.3

-15.2

-37.6

-10.8

-64.0

28.9

67.7

-3.9

0.0

63.8

-9%

3%

-96%

28%

171%

4%

-4%

0%

-8%

-5%

-3%

-7%

-95%

-372%

-98%

-6%

-148%

101%

173%

-207%

-

196%

14.4%
ROE a.t.

225.1

2016

Net interest
income 

Fees &
Commissions 

Other Net non-
interest income

Total
costs 

Net impairments
and provisions

Gains and
losses*

Income
tax

Result of non-
controlling interests

2017

* Gains less losses from capital investments in subsidiaries, associates, and joint ventures.

NLB Group 2017 Annual Report 
Strong result reflects business growth at 

Figure 7: Profit after tax of NLB Group banks 

resilient interest margins and negative 

(on a standalone basis) – evolution YoY (in EUR million)

37

cost of risk

The net profit for 2017 amounted to EUR 
225.1 million, which is 105% or EUR 115.1 
million higher than in 2016.  

The Group’s result is based on the following 
key drivers: 

•  Solid recovery in loan demand in 
Slovenian retail, and high business 
growth in Strategic foreign markets, 
resulting in 1% loan book growth YoY 
for all Key business activities.

•  Net interest income of  the Bank was 

partially compensated by the growth in 
Strategic foreign markets.

•  Significant growth in fee and 

commission income, and a positive 
result from non-recurring items9.

•  A continuous cost-reduction process 

resulted in additional savings, specifically 
in general and administrative expenses 
(-4% YoY). In 2017 the Bank paid EUR 
3.0 million in performance rewards to its 
employees.

•  Strongly reduced volume of  provisions 
and impairments with an important 
contribution to net profit.

All the banks in the Group increased 
profit after tax compared to 2016 despite 
a low and partially negative interest rate 
environment, a high level of  excess liquidity, 
and strong competition for good investment 
projects. 

The result of  the Bank increased by 196% 
YoY to EUR 189.1 million, and includes 
dividends from core subsidiaries, associates, 
and joint ventures in the amount of  EUR 
58.1 million. In April 2017, the Bank paid a 
dividend of  EUR 63.8 million to the owner. 

189.1

63.8

40.0

25.0

23.7

14.1

14.2

11.3

5.4 8.3

5.3

5.4

2.2 3.7

NLB

NLB Banka
Skopje

NLB Banka
Banja Luka

NLB Banka
Prishtina

NLB Banka
Sarajevo

NLB Banka
Podgorica

NLB Banka
Beograd

2016

2017

Figure 8: Profit before impairments and 

provisions of NLB Group (in EUR million)

9%

203.9

8.4

186.2

9.4

193.8

176.8

211.5

195.5
11% YoY

-17.0

2016

-16.0

2017

Non-recurring events

Regulatory costs

Regular profit before impairments and provisions

9.

Non-recurring items in 2017: positive effects 

from non-core equity participation in the 

amount of EUR +9.5 million, a court settlement 

with Zavarovalnica Triglav (EUR +1.2 million), 

the sale of a Czech non-core subsidiary NLB 

Factoring in liquidation (EUR +1.6 million), and 

the negative effects from restructuring costs 

(EUR -1.8 million) and performance rewards 

(EUR -3.0 million) in the Bank.

NLB Group 2017 Annual Report38

Figure 10: Profit before impairments and provisions of NLB Group – evolution YoY (in EUR million)

Net effects from non-recurring events
EUR -1.0 mio

Net effects from recurring events
EUR 18.6 mio

8.4

7.5

5.7

10.3

4.1

-1.1

-8.0

-9.4

186.2

203.9

203.9

2016

Non-recurring
effects 2016   

Non-recurring
effects 2017   

Net profit from
financial transaction 

Total
costs 

Net interest
income   

Fees and
commissions  

Other regular
net income

Dividends
received

2017

Profit before impairments and provisions 
of  the Group totaled EUR 203.9 million, 
which is EUR 17.7 million higher than in 
2016 and includes regulatory expenses in 
the amount of  EUR 16.0 million, of  which 
EUR 13.4 million relates to DGS and EUR 
2.6 million to SRF. 

By excluding the non-recurring effects 
in 2016 10 and in 201711, the recurring 
result before impairments and provisions 
increased by 10%, and was mainly 
influenced by a solid improvement in 
regular costs (-2% YoY), higher regular 
net non-interest income (+14% YoY), 
and a notable decline in net interest 
income (-3% YoY).

Figure 9: Net interest margin (in %)

Net interest income 

10.

Non-recurring events in 2016 related to pos-

itive effects of divestment a non-core equity 

stake (Trimo) at a profit of EUR 5.5 million 

(comprising of realised gain on equity invest-

ment and fee received as a financial consultant 

for the bank syndicate), Visa shares at a profit 

of EUR 7.8 million, and negative effects from 

restructuring costs of EUR 3.8 million.  

11.

Non-recurring items in 2017: the positive 

effects from non-core equity participation 

in the amount of EUR +9.5 million, a court 

settlement with Zavarovalnica Triglav (EUR 

+1.2 million), sale of Czech non-core subsidiary 

NLB Factoring in liquidation (EUR +2.5 million), 

and the negative effects from restructuring 

costs (EUR -1.8 million) and performance 

rewards (EUR -3.0 million).

NIM on the Group level remained stable at 
2.57%. The margin of  core banks on SEE 
markets is above the level recorded in 2016. 
An increase of  the interest margin of  the 
Bank as well as the Group in the second 
half  of  2017 can be attributed in large part 
to the maturity of  the Bank’s bond in July 
(bond in the amount of  EUR 300 million 
issued in 
July 2014).

Net interest income of  the Group 
accounted for 63% of  the Group’s total 
net revenues, decreasing by 3% YoY to 
EUR 309.3 million however, showing 

3.98%

2.59%

2.03%

3.94%

3.96%

2.50%

1.89%

2.47%

1.81%

4.04%

2.54%

1.85%

4.01%

2.57%

1.90%

2016 

1-3 2017

1-6 2017

1-9 2017

2017 

NIM (NLB Group - core foreign banks)

NIM (NLB Group)

NIM (NLB)

NLB Group 2017 Annual Report 
39

The decline in the interest 
margin in Slovenia 
was partially compensated by 
the improved margins 
in SEE markets.

obvious signs of  recovery on quarterly 
basis. The Group continued with the very 
active management of  its interest expenses, 
repaying or repricing some funding 
lines and continuously adjusting deposit 
pricing to the prevailing low interest rate 
environment, thereby substantially reducing 
interest expenses (-23% YoY). As a reaction 
to the negative deposit rates quoted by the 
ECB, the Bank charges asset management 
fees for larger deposits placed by corporates 
in Slovenia since the end of  2016.

Net interest income in Key business 
activities increased 5% YoY despite ongoing 
pressure on the margin, especially in 
Slovenia.

Net interest income in key/mid/small 
corporates in Slovenia slightly increased by 
EUR 2.0 million, or 6% YoY, and reflected 
the volume evolution and still strong 
pressure on pricing. 

In Slovenia, retail loans’ growth by 7% YoY 
due to the improved macro environment 
helped to stabilise margins in this segment. 
Interest income increased by 2% YoY.

Figure 11: Net interest income of NLB Group (in EUR million)

317.3

-3%

309.3

388.6

363.7

3%

78.5

80.1

1%

80.6

94.3

92.1

92.8

-71.2

-54.4

-15.9

-12.0

-12.2

2016 

2017 

Q4 2016

Q3 2017 

Q4 2017 

Interest income

Interes expenses

Figure 12: Net interest income of NLB Group by segments (in EUR million) 

Key business activities
2016: 243.0  |  2017: 254.2

6%

144.6

136.9

2%

6%

71.2

72.8

36.9

34.9

key/mid/small

+

11.0

6.0

-45%

Restructuring
and workout 

-33%

48.5

32.5

9%

15.4 16.8

-0.7 -0.2

69%

Corporate banking
in Slovenia

Retail banking
in Slovenia

Strategic foreign
markets

Financial markets
in Slovenia

Non-core markets
and activities

Other activities

2016

2017

Figure 13: Net interest income of NLB Group by segments (in EUR million) – quarterly comparison

4%

37.9

36.4

35.0

12%

27%

18.7 18.9

16.9

12.6

9.9 10.0

-36%

13.3

8.0 8.5

19%

5.6

4.2

3.6

Corporate banking
in Slovenia

Retail banking
in Slovenia

Strategic foreign
markets

Financial markets
in Slovenia

Non-core markets
and activities

Q4 2016

Q3 2017

Q4 2017

NLB Group 2017 Annual Report40

Strategic foreign markets improved net 
interest income by EUR 7.7 million or 6%, 
due to the increased loan volume of  8%, or 
EUR 203.4 million YoY, and stable interest 
margins in the SEE region (0.03 percentage 
point increase YoY).  

Net interest income in Financial markets 
decreased predominantly due to a 
historically low yield environment, and the 
continuous reinvestment of  the securities 
portfolio at lower yields, and the expiry of  
higher yielding securities received from the 
BAMC (EUR 300 million expiring at the 
end of  2016). However, a slight reversal of  
this trend occurred in second half  of  2017 
due to the maturity of  the Bank’s bond in 
July, issued on international capital markets. 

Net interest income in non-core markets 
and activities amounted to EUR 16.8 
million in 2017 (2016: EUR 15.4 million), 
an increase of  9% YoY based on the 
successful resolution of  NPL.

Net non-interest income

Net non-interest income of  the Group was 
EUR 20.9 million or 13% higher than in 
2016 at the level of  EUR 179.3 million 
(2016: EUR 158.4 million). The higher net 
non-interest income in 3Q 2017 was due 
to the positive non-recurring event from 
the sale of  the Czech non-core subsidiary 
NLB Factoring in liquidation (EUR +2.5 
million). 

Net non-interest income was affected by 
the regulatory costs in a total amount of  
EUR 16.0 million, of  which Slovenia (SRF 
and DGS) totaled EUR 7.3 million and in 
Strategic foreign markets (DGS) was the 
amount of  EUR 8.7 million.

Regular net non-interest income (excluding 
non-recurring events 12) increased by 14%, 
or EUR 20.9 million, and was impacted by 
the following factors:

Figure 14: Net non-interest income (in EUR million)

13%

179.3

158.4
13.2
7.2

1.2

13.2
14.7

0.2

145.1

155.4

-8.3

2016 

-4.2

2017 

6%

-7%

0.1
1.6

39.6

37.9

45.0

39.5

0.2
2.5
2.8

41.8

4.2

40.2

-2.6

Q4 2016

Q3 2017 

Q4 2017 

Net fee and commission income

Net other income

Non-recurring items

Net income from financial transactions

Dividend income

Figure 15: Net non-interest income by segments of NLB Group (in EUR million)

Key business activities
2016: 132.1  |  2017: 144.2

7%

68.0

62.4

7%

29.2

27.3

key/mid/small

+

1.9

1.8

-3%

Restructuring
and workout 

11%

47.1

42.5

123%

24.1

10.8

-76%

18.5

4.5

960%

7.2

-0.8

Corporate banking
in Slovenia

Retail banking
in Slovenia

Strategic foreign
markets

Financial markets
in Slovenia

Non-core markets
and activities

Other activities

2016

2017

Figure 16: Fee and commission income by segments 

of NLB Group (in EUR million) – quarterly comparison

10%

18.2

17.6

16.0

10%

11.7 12.3 12.9

-4%

8.0

7.3 7.7

60%

135%

0.5 1.1 0.9

0.1 0.3 0.2

Corporate banking
in Slovenia

Retail banking
in Slovenia

Strategic foreign
markets

Financial markets
in Slovenia

Non-core markets
and activities

Q4 2016

Q3 2017

Q4 2017

NLB Group 2017 Annual ReportFigure 14: Net non-interest income (in EUR million)

41

Depreciation decreased by 2% YoY, while 
employee costs remained stable. Employee 
costs, net of  a discretionary EUR 3.0 
million in performance rewards distributed 
to employees in the Bank under collective 
agreement, were EUR 3.9 million, or 2% 
lower YoY because of  the 2% decrease in 
the number of  employees in 2017 – mostly 
in the Bank and non-core subsidiaries. 
The Group also created HR provisions 
totaling EUR 8.6 million (shown in ‘Other 
Provisions’ in the Financial Statement), of  
which EUR 8.4 million was in the Bank. 

As a result, the CIR amounted to 58.3%, a 
strong improvement (2.6 percentage point) 
compared to 2016.

12.

Non-recurring events in 2016: positive 

effects of divestment a non-core 

equity stake (Trimo) at a profit of EUR 

5.5 million (comprising of realised 

gain on equity investment and fee 

received as a financial consultant 

for the bank syndicate) and Visa 

shares at a profit of EUR 7.8 million. 

Non-recurring events in 2017: the 

positive effects from non-core equity 

participation in the amount of EUR 

+9.5 million, a court settlement 

with Zavarovalnica Triglav (EUR +1.2 

million), and sale of Czech non-core 

subsidiary NLB Factoring in liquidation 

(EUR +2.5 million). 

The profit growth was 
supported by the increase 
of net non-interest income, 
especially net fees and 
commissions income.

•  EUR 10.3 million higher net fees and 

commissions, of  which EUR 6.9 million 
derive from an increase in transactional 
activities such as credit cards, ATMs, 
payments, and transactional accounts; 
and EUR 4.0 million derives from 
ancillary banking services, i.e. 
investment funds and bank-assurance.

•  EUR 7.5 million higher net profit from 
financial operations, of  which EUR 
2.2 million was attributed to the sale 
of  the bond portfolio, while the 2016 
result includes negative effects in the 
amount of  EUR 3.0 million from the 
prepayment of  wholesale funding.

•  EUR 4.1 million higher net other 
income due to positive effects from 
lower payment to SRF (EUR - 1.2 
million YoY), lower expenses relating 
to revaluation of  investment property 
(EUR - 6.8 million), and a higher 
contribution from real estate activities 
(EUR 5.3 million in 2017).

The net non-interest income of  Key 
business activities continues to increase in 
Slovenia and in Strategic foreign markets. 

Financial markets in Slovenia increased net 
non-interest income in 2017 to EUR 7.2 
million, compared to negative net non-
interest income of  EUR 0.8 million in 2016 
when the result included the negative effects 
in the amount of  EUR 3.0 million from the 
prepayment of  wholesale funding – while in 
2017 strong revenue growth of  investment 
banking/securities services was realised.

Non-core markets and activities contributed 
significantly (EUR 24.1 million) to the 
Group’s net non-interest income, most 
of  which were related to non-recurring 

events. Significant progress was realised in 
contributing to non-interest income from 
real estate management, amounting to 
EUR 5.3 million. 

The other activities segment includes 
categories in the Bank whose operating 
results cannot be allocated to individual 
segments. Net non-interest income of  the 
segment was lower by EUR 14.0 million 
YoY particularly due to the non-recurring 
income from the VISA EU share 
transaction (EUR 7.8 million) which had 
positive impact on the result in 2016. 

Net fees and commissions

The most important source of  net 
non-interest income are net fees and 
commissions, which were higher by EUR 
9.8 million. The increase was recorded in 
most segments and products, with relatively 
strong growth in the Retail segment 
in Slovenia, and in Strategic foreign 
markets due to efforts to grow revenue 
on transactional activities such as credit 
cards, ATMs, payments, and transactional 
accounts, as well as on assets management.

Lower Operating costs 

Total costs amounted to EUR 284.7 million 
(of  which EUR 1.8 million comprised of  
non-recurring costs related to restructuring 
and the privatisation process, as well as 
EUR 3.0 million in performance rewards), 
and declined overall by 2% YoY in 2017. 
Special attention was given to general 
and administrative expenses, with 4% 
savings achieved as a result of  successful 
cost-optimisation efforts. The Group 
significantly improved operational efficiency 
by focusing on the transition to STP 
processing via online channels with the 
consequent further rationalisation of  the 
traditional network, employee, and other 
general and administrative costs. The cost-
reduction trend is present in most members 
of  the Group, especially in the Bank and in 
non-strategic members.

NLB Group 2017 Annual Report42

Figure 17: Structure of net fees and commissions of NLB Group (in EUR million)

Release of net impairments and 

provisions 

Negative costs of  risk on the back of  strong 
macroeconomic conditions in Slovenia 
was driven by a benign credit environment 
in most markets where the Group banks 
operate.

The Group released net impairments and 
provisions in the amount of  EUR 29.5 
million, which was the result of  successful 
collections, resolution of  non-performing 
receivables, and improvement in the quality 
of  the credit portfolio’s structure with the 
release of  pool provisions in H1 2017. 
Namely, the Group recalculates the PD’s 
for pool provisions once a year, and the full 
impact was recognised in the results for 
H1 2017. Positive trends in the economic 
environment, and consequently a lower 
transition of  performing customers into 
default in years 2016 and 2015 contributed 
positively to lower percentages of  PD’s, and 
consequently to lower pool provisions – 
mainly in the segment of  corporate clients. 
The effect of  the release of  impairments on 
the Group level in the segment of  corporate 
clients amounts to approximately EUR 
21 million. In contrast, in 2016 additional 
impairments related to the non-performing 
portfolio sale in the amount of  EUR 25.8 
million were formed. Accordingly, the net 
cost of  risk decreased from 38 basis points 
to -62 basis points. 

Other impairments and provisions were 
established in the net amount of  EUR 13.9 
million, of  which most material were HR 
provisions (EUR 8.6 million).

1.8

4.1

4.3

1.1

3.3

5.0

145.7

13.8

11.9

39.6

21.3

49.6

7%

155.4

17.1

10.9

43.1

22.9

51.3

2016 

2017 

Payment transactions

Cards and ATM operations

Basic accounts

Guarantees

Investment banking

Asset managment

Bancassurance

Other

Figure 18: Total costs of NLB Group – evolution YoY (in EUR million)

CIR:

60.9%

58.3%

289.5

-0.9

-3.4

-0.5

284.7

165.4

95.8

28.3

2016

-1%

-4%

-2%

Employee
costs

Other general
and administrative
expenses

Depreciation and
administration

164.5

92.4

27.8

2017

Depreciation and administration

Other general and administrative expenses

Employee costs

Figure 19: NLB Group credit impairments and provisions, and costs of risk (in bps)

in EUR million

50

30

10

-10

-30

-50

-70

38

26

2016

-43

-62

2017

Net credit impairments and provisions

Cost of risk (in bps)

in bps

60 

40

20

0

-20

-40 

-60 

-80

NLB Group 2017 Annual Report43

Statement of financial position

Table 5: Statement of financial position of NLB Group and NLB 

in EUR million

NLB Group

NLB

31 Dec 2017

31 Dec 2016

Change YoY

31 Dec 2017

31 Dec 2016

Change YoY

ASSETS

Cash, cash balances at central banks, and 
other demand deposits at banks

Loans to banks

Loans to customers

Gross loans

- corporate

- individuals

- state

Impairments

Financial assets

- Held for trading

- Available-for-sale, held to maturity, and  designated 

at fair value through income statement

Investments in subsidiaries, associates, and joint ventures

Property and equipment, investment property

Intangible assets

Other assets

TOTAL ASSETS

LIABILITIES

Deposits from customers

- corporate

- individuals

- state

Deposits form banks and central banks

Debt securities in issue

Borrowings

Other liabilities

Subordinated liabilities

Equity

Non-controlling interests

1,256.5

1,299.0

510.1

6,994.5

7,641.2

3,705.0

3,470.2

466.0

-646.8

435.5

6,997.4

7,900.8

3,917.4

3,190.7

792.7

-903.4

2,963.4

2,778.0

72.2

87.7

2,891.2

2,690.3

43.8

240.2

35.0

194.4

43.2

280.5

34.0

171.4

12,237.7

12,039.0

9,879.0

2,260.1

7,362.9

256.0

40.6

0.0

353.9

248.7

27.4

9,439.2

2,182.6

6,905.1

351.5

42.3

277.7

455.4

271.6

27.1

1,653.6

1,495.3

34.6

30.3

TOTAL LIABILITIES AND EQUITY

12,237.7

12,039.0

Figure 20: Total assets by country (in %)  13 

-3%

17%

0%

-3%

-5%

9%

-41%

-28%

7%

-18%

7%

1%

-14%

3%

13%

2%

5%

4%

7%

-27%

-4%

-100%

-22%

-8%

1%

11%

14%

2%

570.0

462.3

4,669.6

4,986.7

2,502.5

2,121.2

363.1

-317.1

617.0

408.1

4,928.9

5,433.7

2,769.1

1,990.2

674.4

-504.7

2,460.3

2,295.2

72.2

87.7

2,388.1

2,207.6

356.9

346.7

96.3

23.9

73.5

98.6

23.3

60.0

8,712.8

8,778.0

6,811.6

1,434.7

5,252.3

124.7

72.1

0.0

266.5

181.5

-

6,617.4

1,442.3

4,943.5

231.7

75.0

277.7

342.7

200.3

-

1,381.2

1,264.8

-

-

8,712.8

8,778.0

-8%

13%

-5%

-8%

-10%

7%

-46%

-37%

7%

-18%

8%

3%

-2%

2%

23%

-1%

3%

-1%

6%

-46%

-4%

-100%

-22%

-9%

-

9%

-

-1%

Slovenia

Macedonia

BiH

Kosovo

68%

10%

10%

5%

Montenegro

Serbia

Other

4%

3%

0%

13. Geographical analysis based on location of assets of the Group. 

Total assets increased by EUR 198.7 
million in 2017, and totaled EUR 12,237.7 
million. The increase due to the continued 
inflow of  deposits was partially offset 
by the lower debt securities in issue and 
borrowings. 

NLB Group 2017 Annual Report 
44

Gross loans in Key business activities 
slightly increased by EUR 66.6 million, 
or 1% compared to the end of  2016. The 
decrease in gross loans in Key corporate 
segment in Slovenia was partially 
neutralised by strong volume growth in the 
Mid and Small corporates in Slovenia (10% 
YoY), in the Retail segment in Slovenia 
(7% YoY) and in Strategic foreign markets 
(8% YoY) with record growth in Serbia, 
Macedonia, and Kosovo.  

As a result of  continuous efforts to wind 
down non-core exposures, gross loan 
volumes continued to decrease to the 
level of  EUR 448.5 million (-34% YoY), 
now representing 6% of  the Group’s total 
gross loans outstanding (9% in 2016). The 
segments’ NPL continued to decrese and 
reached EUR 279.7 million (2016: EUR 
588.3 million). The segment includes EUR 
142.0 million of  gross performing leasing 
contracts in NLB Leasing d.o.o., Ljubljana 
(in liquidation).

Figure 21: Total assets of NLB Group – structure (in EUR million)

11,821.6
 561.9

 2,577.7

12,039.0
 529.1

 2,778.0

12,237.7
 513.3

 2,963.4

 7,088.2

 6,997.4

 6,994.5

 1,593.8

 1,734.6

 1,766.6

31 Dec 2015 

31 Dec 2016 

31 Dec 2017 

Other

Financial Assets 

Loans to customers

Cash, CB at central banks, demand deposits at banks, and loans to banks  

Figure 22: NLB Group gross loans to customers by core segments (in EUR million) 

Key business activities in loan book

2,309.0

2,457.2

2,660.6

1,959.0

6,246.3

1,992.1

6,730.0

2,122.5

7.7%
YoY

6,796.6

1.0%
YoY

1,978.3

451.0
606.0

2,280.7

230.7
254.7

2,013.5

175.1
221.1

31 Dec 2015 

31 Dec 2016 

31 Dec 2017 

Financial markets in Slovenia

Strategic foreign markets

Retail banking in Slovenia

Key, mid, and small enterprises

Restructuring and workout

Figure 23: NLB Group gross loans to customers by non-core segment (in EUR million) 

NPL
% NPL

887.9
77%

1,038.2

 555.8

 482.4

588.3
78%

675.9 

 363.7

 312.2

279.7
63%

448.5

 199.5

 249.0

31 Dec 2015 

31 Dec 2016 

31 Dec 2017 

Non-core Bank 

Non-core members 

NLB Group 2017 Annual Report 
45

Figure 24: Total liabilities of NLB Group – structure (in EUR million)

LTD

75.1%

10,371.2 
311.4 
363.6 

2,168.5 

74.1%

10,513.4 
298.7 
351.5 

2,182.6 

70.8%

10,549.6
276.1 
256.0 

2,260.1 

6,493.5 

6,905.1 

7,362.9 

305.0 
609.0 

 120.2

277.7 
497.7

394.5 

31 Dec 2015 

31 Dec 2016 

31 Dec 2017 

Other liabilities  

State deposits 

Corporate deposits 

Retail deposits 

Debt securities   

Bank borrowings  

Figure 25: NLB Group CET 1 capital (in EUR million) and CET 1 ratio (in %) 

16.2%

17.0%

15.9%1

1,283

1,336

1,362

31 Dec 2015 

31 Dec 2016 

31 Dec 2017 

CET1 capital

CET1 ratio

1. Envisaging dividend payment in 100% of net profit after tax of the Bank (EUR 189 million).

Total liabilities increased slightly and 
amounted to EUR 10,549.6 million. 
Deposits accounted for 94% of  the total 
funding of  the Group. The retail and the 
corporate segment deposits increased by 
7% and 4% respectively, however this was 
offset by the maturity of  issued NLB bond 
(EUR 282.0 million in July 2017) and lower 
state deposits (EUR 95.5 million). 

At the end of  December 2017, the LTD 
(net) was 70.8% on the Group level, 
having decreased by 3.3 percentage points 
compared to the end of  December 2016. 
This was mainly a result of  growing, 
however still moderate loan demand and 
increased the volume of  deposits.

Capital and Capital Adequacy

OCR includes the Pillar 1 requirement 
(prescribed by the CRR regulation) and 
the Pillar 2 requirement (bank specific, 
set by the regulator) – which taken 
together represent the total SREP capital 
requirement (TSCR) – as well as the 
applicable combined buffer requirement 
(CBR; partially prescribed by law and 
partially set by the regulator) which the 
bank must comply with in order to be able 
to pay discretionary payouts (e.g. dividends) 
without any restrictions. In 2017, OCR 
amounted to 12.75% for the Bank on the 
consolidated level, consisting of:

•  11.50% TSCR (8% Pillar 1 requirement 
and 3.50% Pillar 2 requirement); and

•  1.25% CBR (1.25% Capital 
conservation buffer and 0% 
Countercyclical buffer).

The applicable OCR requirement for 2018 
has been raised to 13.375% (the increase 
is due solely to the gradual phase-in of  the 
capital conservation buffer as prescribed 
by law).

NLB Group 2017 Annual Report46

Table 6: Total risk exposure (in EUR million) for NLB Group

Total risk exposure amount (RWA)

RWA for credit risk

RWA for market risks + CVA

RWA for operational risk

31 Dec 2017

31 Dec 2016

31 Dec 2015

Change YoY

8,546

7,096

501

950

7,862

6,865

105

893

7,927

6.850

147

931

8.7%

3.4%

378.6%

6.4%

The capital adequacy of  the Group 
and the Bank at the end of  year 2017 
remained strong, at a level which covers all 
current and announced regulatory capital 
requirements, including capital buffers and 
other currently known requirements, and 
the Pillar 2 Guidance. Moreover, it is within 
the stated risk appetite limit and above the 
EU average as published by the EBA.

In 2017, the capital of  the Bank and the 
Group consists merely of  the components 
of  top quality CET 1 capital (no 
subordinated instruments that would rank 
in lower capital categories), which is why 
all three capital ratios (CET 1 ratio, Tier 1 
capital ratio and the Total capital ratio) are 
the same.

At the end of  December 2017, the capital 
ratios for the Group stood at 15.9% 14 
(or 1.1 percentage point lower than at the 
end of  2016) and for the Bank at 21.8% 
(or 1.6 percentage point lower than at the 
end of  2016). The lower Group’s capital 
adequacy derives from higher RWA. The 
RWA for credit risk increased by EUR 
231.7 million, mainly for retail exposures 
(EUR 209.7 million) due to consumer and 
housing loan growth. RWA for market risks 
and CVA increased by EUR 395.9 million, 
particularly as a result of  the correction 15 
of  treatment of  the FX position on a 
consolidated level and treatment of  
equity investments in non-euro subsidiary 
banks. The requested correction relates to 
structural positions arising from operations 
of  the Group’s non-euro subsidiaries banks. 
These positions are long, non-trading and 
deliberately taken. On a consolidated level, 

foreign exchange translation differences 
from these positions are recognised in the 
consolidated capital and do not have an 
impact on the Group’s profit and loss. By 
keeping its structural position open the 
Group maintains a capital ratio insensitive 
to foreign exchange movements. The 
Bank will try to partly or fully exclude this 
position from an open FX position in the 
future (by getting the approval from the 
regulator). The increase in the RWA for 
operating risks (EUR 56.7 million) arises 
from the higher three-year average of  
income, which represents the basis for the 
calculation.

Further information on capital and capital 
adequacy is available in the Note 5.23 to 
the Audited Annual Financial Statements.

Strong liquidity position

The Group liquidity remains exceptionally 
strong, with significant amounts of  liquidity 
reserves in cash and placements with the 
central bank (EUR 710 million 16), securities 
(EUR 2,974 million), placements with 
banks (EUR 694 million), and ECB eligible 
loans (EUR 718 million). The Group 
holds a strong liquidity position at both the 
Group and subsidiary bank levels, standing 
well above the targeted risk appetite profile.

14. 

Envisaging dividend payment in 

100% of net profit after tax of the 

Bank (EUR 189.1 million). 

15. 

Requested by ECB. 

16.

Excluding obligatory 

reserve with CB.

NLB Group 2017 Annual Report 
 
 
 
 
 
 
Chapter 6 

NLB Group Strategy 

Following a period of restructuring after 

Innovative solutions 

the financial crisis, the Group evolved 

addressing customer needs 

into a sustainably profitable client-

oriented banking group, focused on core 

•  Omnichannel product distribution. 

markets in Slovenia and SEE with the 

primary objective to become a modern, 

competitive, efficient, and effective 

bank. The Group is fully conscious of 

its future business challenges and is 

•  End-to-end customer solutions, offering 
comprehensive solutions within an 
ecosystem of  services.

addressing these with a portfolio of short- 

•  Partnership programmes, aimed at 

47

The NLB Group’s 2020 Vision is 
to become an innovative bank 
creating simple, customer-
oriented solutions with an 
exclusive strategic focus on 
Slovenia and countries in SEE.

Regional specialist 

•  Strategic focus to establish and reinforce 
Group’s regional specialist position.

•  The 2017 result puts the Group in the 

top position across target SEE countries 
under the new unified brand.

•  Core foreign banking subsidiaries are 
self-funded, and profitable with a solid 
capital adequacy.

and medium-term strategic initiatives, 

as well as a transformation of its IT 

systems. In order to be able to effectively 

achieve the Group’s strategic goals, the 

strengthening customer relationships by 
creating additional products and services 
for customers.

The need for a strategic response to 

digitalisation

employees of the Group are acquiring 

Simplicity champion

new knowledge and capabilities, along 

with introducing new ways of working. 

•  Simple and understandable products, 

fast processes at low cost.

Strategy of the Group through 2020 

•  Effective procurement practices, 

efficiency improvements in facility 
management, and other cost 
rationalisations.

•  Redesigning of  end-to-end processes 

and elimination of  simple tasks through 
automation.

•  Transformation and modernisation of  

the Group’s IT operations.

The Group’s 2020 Vision is to become an 
innovative bank creating simple, customer-
oriented solutions with an exclusive 
strategic focus on Slovenia and countries in 
the SEE.

The Group’s strategy puts forward strategic 
initiatives with short- and medium-term 
impact that aim to modernise and improve 
the Group’s operations, including: 
enhancing revenues, reducing costs, and 
improving its growth prospects. The key 
priorities of  the Group’s strategy are as 
follows:

The Group recognised the importance 
of  digital transformation very early and 
formulated a comprehensive strategic 
response. The Group’s digitalisation efforts 
extend to internal operations of  the Bank 
including digitalisation of  the workplace 
and automation. Successful digitalisation 
requires a significant overhaul of  IT 
infrastructure and capabilities, as well as 
changes in innovation and development 
processes with a corresponding change of  
enterprise culture. 

The Group’s comprehensive digital 
transformation agenda was formulated 
based on a thorough reflection of  the 
impact of  digitalisation in its home 
markets in Slovenia and SEE, taking into 
consideration the strategic choices at hand.

NLB Group 2017 Annual Report48

Comprehensive IT strategy lays 

technological foundations for 

digital transformation of NLB

The Bank thoroughly analysed its 
application architecture through three 
main aspects: the level of  business support, 
IT architecture maturity, and (cost) 
effectiveness. Based on the findings of  such 
analyses, the Bank opted for a variation of  
technology transformation focusing firstly 
on customer experience: starting with 
enhancing and building the missing client-
facing capabilities, enhancing information 
management, and subsequently 
concentrating on rationalisation and 
consolidation of  the existing legacy IT 
systems. 

These strategic initiatives are closely 
following the industry architectural 
standards aiming at solution flexibility, 
scalability, and modern development 
capabilities that will be available to any 
subsidiary of  the Group. 

The Group puts special emphasis on 
improvement of  cyber security measures.

New way of working and readiness for 

change 

In order to be able to execute its strategic 
transformation agenda, the Group 
recognised that further company-wide 
changes are required. 

Changes in innovation and 

NLB is undertaking investments into 

development processes 

key capabilities for digital banking

The Bank is actively exploring possibilities 
for improving its IT development process 
to keep pace with the demands of  a digital 
transformation. This involves foreseen 
adoption of  agile development models, 
and steps in the direction of  open models 
of  innovation through collaboration with 
start-ups, as well as start-up incubators and 
accelerators. 

Cultural change 

To execute its strategic agenda, the Group 
needs to acquire new capabilities and 
introduce new ways of  working. The 
Group approached cultural change by first 
extensively communicating transformation 
goals highlighting competencies and 
capabilities needed to achieve them. 
Secondly, the Bank introduced tools for 
digitalisation of  the workplace that support 
new, collaborative work models. Thirdly, 
the Bank is introducing new organisational 
models for effective project work.

The digital transformation agenda is 
about mastering the integration, data 
management, and digital channel 
capabilities that may profoundly change 
the business model of  financial institutions. 
To respond to these challenges, the Group 
has included such capabilities among its 
enterprise strategy goals, and has initiated 
several strategic projects to attain such 
business aspirations:

•  platform for creating digital products 

and services in support of  omnichannel 
strategy,

•  customer relationship management 

solutions,

• 

integration capabilities,

•  payments (contactless, instant payments, 
mobile, and different micro payments),

•  data management with special focus on 
data governance and advanced analytics,

•  document management with intelligent 

process management capabilities.

Medium-term strategic and financial 

targets

Based on the measures and potentials 
outlined above, the Bank set the following 
medium-term financial targets for the 
Group:

> 2.7%

net interest margin

< 95%

loans-to-deposits ratio

~ 16%

total capital ratio 

~ 50%

CIR

< 100 bps

cost of risk

< 5%

NPE ratio

> 10%

ROE

> 70%

dividend pay-out 

(as a percentage of 

the Group’s profits)

In 2017, the Group’s trend of  improvement 
in profitable operations continued achieving 
already a significant part of  its medium-
term strategic and financial goals. However, 
to sustain and improve its profitability 
further the Group will have to continuously 
improve revenue growth and cost efficiency. 

NLB Group 2017 Annual Report 
49

The NLB Group is consistently implementing 
an extensive portfolio of  strategic initiatives 
that address the key business challenges 
for the Group. We moved from planning 
the change to executing it. The Group is 
delivering on its strategic promise to launch 
innovative solutions addressing customer 
needs. Furthermore, it is responding to 
digitalisation and is undertaking an 
overhaul and upgrade of  a number of  its 
IT systems. The Group is embracing new 
ways of  working, promoting cross-functional 
collaboration, and becoming more agile. In 
light of  these accomplishments, the motivation 
and ability of  the whole organisation to 
evolve is evident. We are ready for change. 

Luka Repanšek

General Manager, Strategy  

and Business Development

NLB Group 2017 Annual Report50

Chapter 7 

Regulatory 
Environment

A number of EU and Slovenian 

regulatory requirements were adopted 

in 2017, following different ongoing 

regulatory reforms. This chapter 

focuses on the material ones.

notifying the EBA, and the RTS setting 
technical requirements on development, 
operation, and maintenance of  the 
electronic central register, as well as on the 
access to the information contained therein. 

Regarding the Payment Services area, 
further changes of  national legislation are 
expected regarding the implementation 
of  the Directive 2015/2366 on payment 
services in the internal market (PSD2). 
PSD2, inter alia, extends the scope of  
payment services and their providers, 
defines more clearly the exceptions to 
these rules, improves cooperation and 
the exchange of  information between 
authorities, and introduces stricter safety 
requirements for electronic payments. 
During 2017, the Bank already started 
with implementation activities and 
monitored the draft of  national legislation 
implementing the PSD2, as well as 
several directly applicable regulatory 
and implementing technical standards 
further regulating the PSD2 requirements 
which will need to be complied with and 
affecting also, inter alia, the Application 
Programming Interface (API) management 
PSD2 system availability. Therefore, 
the Bank’s implementation activities 
also focused on monitoring the draft 
requirements of  the Regulatory technical 
standards (RTS) on Strong Customer 
Authentication and common and secure 
communication, Implementing technical 
standards (ITS) on the details and structure 
of  the information entered by competent 
authorities in their public registers and in 

During 2017, the Bank aligned with the 
new Prevention of  Money Laundering 
and Terrorist Financing Act (ZPPDFT-1), 
transposing the Directive (EU) 2015/849 
on the prevention of  the use of  the 
financial system for the purposes of  
money laundering or terrorist financing, 
and regulations further defining these 
regulatory requirements. These changes 
present a major step forward in improving 
the effectiveness within the EU to combat 
the laundering of  money, and countering 
the financing of  terrorist activities, inter 
alia, through the implementation of  
an approach based on risk (hence the 
‘risk-based approach’), which will lead to 
increased efficiency of  the implementation 
of  measures at the person level, as well 
as at national and European levels. The 
approach introduces a broader definition 
of  politically exposed persons, in addition 
to those from foreign countries it includes 
domestic politically exposed persons (PEPs), 
reducing the threshold for reporting cash 
transactions from EUR 30,000 to EUR 
15,000, the introduction of  the national 
central register of  beneficial owners 
to ensure transparency of  ownership 
structures of  business entities, and by 
improving the system of  supervision and 
sanctioning with new inspection powers 
for the Office for Money Laundering 
Prevention.

In 2017, the EC also adopted a proposal 
amending the CRD, the CRR, and the 
BRRD. Proposed amendments include, 
among other measures, enhancing the 
resilience of  EU financial institutions and 
financial stability, supporting bank lending 
to the EU economy, and accelerating banks’ 
role for deeper and more liquid EU capital 
markets in order to form an EU capital 
markets union. 

The ZPotK-2 entered into force on 3 
March 2017, which introduced minimal 
standards for lending process managerial 
employees, their remuneration policies, and 
business strategies, as well as providing an 
informational credit cost calculation to the 
consumer on a uniform standard template 
(ESIS).

During 2017, the Bank ran several 
implementation activities to ensure timely 
implementation of  the Regulation (EU) 
2016/679 of  the European Parliament 
and of  the Council of  27 April 2016 on 
the protection of  natural persons with 
regard to the processing of  personal 
data, on the free movement of  such 
data, and repealing Directive 95/46/EC 
(GDPR), which was already published in 
May 2016 and is applicable from May 
2018. The GDPR is reforming the data 
protection area in the EU to follow the 
intense development of  information and 
communication technologies, the extent, 
intensity, and transfers of  personal data 
(e.g. the development and expansion of  the 
use of  cloud computing, social networking, 
and smart phones), all of  which require 
adaptation and modernisation of  the 
EU legislative framework. Unique and 
updated legislation on data protection 
is essential to ensure the fundamental 
rights of  individuals to the protection of  

A number of EU and 
Slovenian regulatory 
requirements were adopted 
in 2017, following different 
ongoing regulatory reforms.

NLB Group 2017 Annual Report51

introduce a number of  changes to the 
banking sector’s market infrastructure 
and conduct rules (including enhanced 
suitability requirements), and introduce new 
investor protection measures – including 
product governance requirements. The 
national legislation transposing MiFID II 
is expected to be adopted during 2018, 
and the Bank will align with the new 
requirements of  the national legislation, 
as well as the different regulatory and 
implementing technical standards and other 
EU regulatory acts in due course.

In 2017 the Bank was faced with many 

complex and demanding regulatory changes 

in different areas. In Slovenia, the MifID II, 

PSD2, and the laws further regulating rules 

under GDPR are waiting to be transposed 

during 2018. During 2017, the Bank 

identified over 170 different regulatory 

changes relevant for the Bank, whereas at 

the Group this number is much higher.

personal data, the development of  the 
digital economy, and the strengthening of  
the fight against international crime and 
terrorism. The GDPR regulates the rights 
of  natural persons whose personal data are 
processed. It also establishes the obligation 
of  persons responsible for data processing 
regarding the provision of  transparent and 
easily accessible information to individuals 
about the processing of  their data. The 
GDPR also specifies the general obligations 
of  the operators and persons who process 
personal data on behalf  of  processors. 
These obligations include the obligations to 
implement appropriate security measures 
and to notify the relevant stakeholders 
about personal data breaches. The GDPR 
also gives, inter alia, greater emphasis to 
(preliminary) analysis of  the effects on the 
protection of  personal data in the event 
of  incidents, such as loss of  personal data, 
and establishes the obligation of  reporting 
to the supervisory authority and, in some 
cases, all affected individuals. The national 
legislation regulating further rules set under 
the GDPR is expected to be adopted in the 
first months of  2018.

In the area of  financial markets, 
during 2017, the Bank continued with 
implementation activities to ensure timely 
implementation of  the MiFID II, and 
the MiFIR rules, along with a number 
of  delegated regulatory acts regarding 
financial market transactions, enhanced 
investor protection, transparency, and 
reporting obligations. MiFID II introduced 
a number of  new measures which are 
designed to overhaul existing rules for 
market infrastructures (including the 
application of  regulatory requirements to a 
new category of  multilateral, discretionary 
trading venues for non-equities, the 
Organised Trading Facility), increase 
transparency and transaction reporting 
requirements, enhance existing conduct 
of  business requirements and supervisory 
enforcement powers, increase the regulation 
of  commodities business, and introduce 
new rules for third-country firms accessing 
EU markets. The new requirements 

NLB Group 2017 Annual Report52

Weekly meeting with the President of the Management 

Board Blaž Brodnjak, responsible for Strategy and Business 

Development, Legal and Secretariat, Communication, 

Human Resources and Organisation Development, Group 

Steering, Retail and Private Banking and Corporate Banking

NLB Group 2017 Annual Report53

NLB Group 2017 Annual Report54

Blaž Brodnjak

President & CEO

Jana Benčina Henigman 

General Manager, Group Steering 

NLB Group 2017 Annual Report55

Jana Benčina Henigman 

General Manager, Group Steering 

NLB Group 2017 Annual Report56

Tanja Piškur

General Manager, Development  

and Sales Management 

Vincenc Jamnik 

General Manager, Mid Corporates 

NLB Group 2017 Annual Report57

Nada Drobnič 

General Manager, NLB Contact Centre 

NLB Group 2017 Annual Report58

Andrej Lasič

General Manager,  

Large Corporates

Helena Belingar 

General Manager, Trade Finance Services

NLB Group 2017 Annual ReportAndrej Lasič

General Manager,  

Large Corporates

Luka Repanšek 

General Manager,  Strategy 

and Business Development

59

Marko Jerič 

General Manager, Legal and Secretariat 

NLB Group 2017 Annual Report60

Lotti Natalija Zupančič   

General Manager, Private Banking 

Tanja Ahlin

General Manager, Distribution Network 

NLB Group 2017 Annual Report61

Vesna Vodopivec 

General Manager, Human Resources 

and Organisation Development

Andrej Krajner 

General Manager, Communication

NLB Group 2017 Annual Report62

Chapter 8 

Retail Banking 
in Slovenia 

The Bank maintained its leading 

position on the Slovenian market 

through a strong focus on upgrading 

client digital experience and 

satisfaction. Innovativeness and 

digital orientation enabled the 

Bank to further enhance customer 

relationships and achieve growth in 

all business areas, while reducing costs 

and streamlining internal processes. 

Routine and standardised services 

are being simplified to become 

gradually available to the customer 

as a digital experience available 

24/7, while personal interactions in 

branches focus on more complex 

transactions and advisory services.

Retail’s segment in Slovenia profit before 
tax amounted to EUR 41.7 million, or 52% 
higher YoY. Growth was based on the net 
non-interest income increase and improved 
cost of  risk.

Net interest income was still under 
pressure given the continued low interest 
environment, nevertheless it remained 
stable due to growth of  retail loan portfolio. 
In 2017 costs were stable and the cost of  
risk remained low.

Loans to retail clients in Slovenia increased 
by EUR 130.4 million, or 7% YoY. 
Especially noticeable was a pickup in the 
housing loans segment. 

Market leader in retail banking 

Retail banking remains the solid 

in Slovenia 

anchor of the Bank. With leading 

market shares in retail net loans and 

deposits, widespread branch network, 

and by constant development of 

new products and services, the Bank 

is ready for all future challenges.

The Bank maintained its leading position 
with a market share in retail lending 
of  23.4% and 30.7% in deposit-taking. 
Compared with 2016, market shares have 
decreased by 0.1 percentage point in 
lending, and increased by 0.3 percentage 
points in deposit-taking. The market 
share of  the volume of  new housing loans 
approved in 2017 increased to 27% (24% 
in 2016).

The NLB Contact Centre is the largest 
bank contact centre in Slovenia, with 
competent advisers available to customers 
24 hours a day, 7 days a week.

Roughly a quarter of  the Bank’s clients 
have a personal adviser. High quality client 
experience is provided by the experienced 
and well-trained personal advisors, whereby 
personal services are available to the client 
and its family members. The expertise and 
level of  service is confirmed by customer 
satisfaction index, which is above average 
when compared to competition. 

#1 in private banking with best-in class-

advisory and asset management services

Private banking is 15 years in operation 
in the Bank and has the leading position 
among private banking providers in 
Slovenia with increasing number of  clients 
(8.4% YoY). The private banking team of  
highly-skilled consultants are entrusted with 
EUR 747 million (34.8% increase YoY) of  
client’s assets.

Complementing banking services 

with asset management and 

insurance products

NLB Skladi, which products are exclusively 
sold via the Bank’s network, is the market 
leader with a 29.93% market share (2.71 
percentage points increase YoY). 

NLB Skladi business continued to grow 
with net inflows of  EUR 93.2 million into 
mutual funds and EUR 32.3 million into 
discretionary portfolios. At the end of  2017, 
total assets under management amounted 
to EUR 1.2 billion (compared to EUR 1.1 
billion at the end of  2016).

The Bank operates the largest branch 
network in the country. Its branch network 
is still the main sales channel, with 108 
branches and with the largest ATM 
network (557 ATMs represent 33.8% 
market share as at 31 December 2017). 

NLB Insurance company NLB Vita 
increased a market share in classical life 
insurance products of  13.5%, up from 
12.5% at the end of  2016. Its insurance 
products are also exclusively sold via the 
Bank’s network.

NLB Group 2017 Annual ReportTable 7: Performance of the retail banking segment in Slovenia

in EUR million consolidated

Highlights:

Retail banking in Slovenia

63

Change

•  The Bank operates the largest branch 

network in the country, with 108 

branches and with 557 ATMs.

•  Well recognised competence in 

client advisory and relationship 

management was confirmed with an 

above the competition average in the 

overall client satisfaction index. 

•  The Bank was the first on the Slovenian 

market to enable customers access via 

web chat and video call, use of contactless 

ATMs, and acquisition of a consumer loan 

through a mobile app (paperless solution). 

•  High accessibility through an omnichannel 

approach with a traditional and 

fully-fledged digital banking service, 

supported by the largest 24/7 Contact 

Centre on the Slovenian market. 

•  Leading position in private banking.   

•  NLB Skladi is the largest manager of 

mutual funds on the Slovenian market, 

with a market share of close to 30%.

•  NLB Vita successfully increased the 

coverage of banking customers with 

insurance products, whereby the 

Bank in 2017 distributed more than 

70% of all life insurance policies sold 

through the banking channel.

Net interest income

Net non-interest income

Total net operating income

Total costs

Result before impairments and provisions

Impairments and provisions

Net gains from investments in subsidiaries, associates, and JV

Result before tax

Net loans to NBS

Gross loans to NBS

Housing loans

Consumer loans

Other

Deposits from NBS

Non-performing loans (gross)

2017

72.8

68.0

140.7

-100.8

40.0

-2.9

4.6

41.7

2,083.9

2,122.5

1,324.6

525.0

272.9

2016

71.2

62.4

133.6

-101.1

32.4

-10.2

5.2

27.4

1,952.7

1,992.1

1,227.4

486.8

277.8

5,537.1

5,224.3

47.8

49.9

2%

9%

5%

0%

23%

-71%

-10%

52%

7%

7%

8%

8%

-2%

6%

-4%

Figure 26: Overview of the market shares in Slovenian retail banking 

Retail net loans
(September 2017)

Retail deposits
(September 2017)

Branch network
(Latest) ²

23.4%

30.7%

108

Nova KBM1

12.2%

Nova KBM1

16.4%

Nova KBM

70

SKB Banka

11.5%

Abanka

11.7%

Abanka

59

Abanka

9.6%

SKB Banka

8.6%

SKB Banka

56

UniCredit Bank

8.3%

Intesa Sanpaolo

8.2%

Intesa Sanpaolo

52

Source: Association of Slovenian Banks, Annual Reports 

1. Data as of 30 June 2017.

2. NLB as of 31 December 2017, Nova KBM, SKB and Intesa Sanpaolo as of Dec-16; Abanka as of Jun-17.

NLB Group 2017 Annual Report64

Figure 27: Assets under management and number of private banking clients 

1,077

554

1,009

474

858

377

1,126

1,168

747

631

Dec-14
Dec-14

Dec-15
Dec-15

Dec-16
Dec-16

Jun-17
Jun-17

Dec-17
Dec-17

AuM (EURm)

Clients
Clients

Figure 28: NLB Skladi and NLB Vita (traditional life products) market share evolution  

In 2017 NLB Vita charged EUR 70.8 
million in gross premiums (EUR 63.8 
million in 2016), and as at 31 December 
2017 the total balance sheet reached EUR 
462.9 million (EUR 409.5 million at the 
end of  2016).  With the expansion of  
the product portfolio and the increasing 
awareness of  the importance of  adequate 
insurance coverage, NLB Vita successfully 
increased the coverage of  banking 
customers with insurance products. 

In cooperation with the insurance company 
GENERALI Zavarovalnica d.d., the Bank 
provides non-life insurance products to 
the Bank’s clients, including car and home 
insurance. In 2017, an additional 22.1% 
polices were acquired. Gross written 
premium for 2017 amounted to EUR 3 
million, representing a 36.4% increase YoY.

29.9%

27.2%

Growth of retail loan portfolio 

16.7%

16.4%

15.2%

19.2%

6.0%

6.1%

7.4%

9.1%

24.8%

21.8%

11.4%

12.6%

12.5%

13.5%

2010

2011

2012

2013

2014

2015

2016

2017

NLB Vita

NLB Skladi

Figure 29: Housing loans portfolio (in EUR million) 

40.3

26.8

18.2

11.8

1,324.6

1,227.4

97.2

Dec 2016 

Q1 2017 

Q2 2017 

Q3 2017 

Q4 2017 

Dec 2017 

The volume of  newly approved loans in 
2017 increased by 14% YoY, while gross 
loans increased to EUR 2,122.5 million 
(7% YoY). The highest growth was achieved 
in housing loan portfolio, reaching EUR 
1,324.6 million at the end of  2017 (EUR 
1,227.4 million at the end of  2016). In 
2017, 21% more new housing loans were 
approved compared to 2016.

High accessibility through 

omnichannel approach 

In 2017 19,571 of  new users of  NLB 
Klik, and 55,625 new users of  Klikin were 
attracted. The process of  digitalisation 
continues rapidly. In 2017 the penetration 
of  the mobile app Klikin reached 16.4%.

Bringing banking experience close 

to customer expectations

Retail banking in Slovenia serves over 
743,000 clients, segmented according 
to their life cycle and financial strength. 
The Bank developed better knowledge 
of  customers’ life styles and behaviours 

NLB Group 2017 Annual Report 
65

Retail clients

Private banking

743,606

clients in total

653,801

active clients

481,284

payroll clients

24,261

new clients joined 

the Bank in 2017

Contact Centre

1,795,504

cases were processed

80.6%

inbound contacts 

via phone

19.4%

inbound contacts 

via digital

5,521

inbound contacts 

via chat & video

8.4%

more clients in private 

banking than in 2016

1,168

private banking clients

34.8%

increase in the volume 

of assets under management

746.9

million EUR assets 

under management

Digital services

34.4%

digital users 

91%

digital 

payments

94.7%

more mobile bank 

users than in 2016

34.4%

of contactless 

payments 

to tailor banking products, services, and 
pricing models more appropriately. 

The Bank focuses simple, efficient, and 
innovative services to address customer 
needs. The evolution of  these areas as 
perceived by the customers are followed 
and measured by the annual customer 
satisfaction survey. The results show that 
customers’ satisfaction is on average higher 
than in 2016. Furthermore, the overall 
satisfaction level is above the average of  
competitor banks. The Bank employees’ 
attitude toward customers remains 
a competitive advantage; customers 
appreciate a personal approach, reliability, 
and professionalism. Trusting NLB is in 
line with competitor banks’ average, while 
a moderately increasing trend of  the Bank’s 
reputations continues.

Figure 30: Klikin penetration 

(in %) and the number of users

16.4%

14.4%

12.3%

10.5%

8.6%

3
3
4
5
5

,

8
1
3
8
6

,

6
7
7
0
8

,

0
7
5
4
9

,

1
5
9

,

7
0
1

Dec-16 Mar-17

Jun-17

Sep-17

Dec-17

# of users

penetration

Figure 31: Overall satisfaction index 

– retail customers in Slovenia

79

78

77

NLB Result 2017

NLB Result 2016

Results for competitors (average) 2017

NLB Group 2017 Annual Report 
 
 
66

Innovative solutions based on customer 

needs 

The Bank is focused on developing and 
implementing new and innovative solutions 
using digital and mobile technologies in 
order to meet the needs of  customers, and 
to adapt to the changing environment. 
Following the NLB Group 2020 Strategy, 
the Bank focuses on development of  
omnichannel solutions. A number of  new 
solutions to improve user experience, such 
as chat and video call, upgrades of  the 
mobile bank Klikin, and the web bank NLB 
Klik, as well as further enhanced cards and 
ATM functionalities, were introduced.

•  The Bank launched a 24/7 chat and 
video chat with a dedicated banking 
specialist/consultant available through 
the Bank’s contact centre, thereby 
maintaining the human touch in 
the digital age and overcoming the 
restrictions of  time or location. Online 
chat is intended for general information 
about the Bank’s offering or client 
requests, while the online video call 
is also intended for providing certain 
services, such as financial transactions 
up to EUR 15,000. Chat and video calls 
are free-of-charge and available to all 
customers.

•  The Bank is the first bank on the 

Slovenian market to enable customers to 
apply for an Express loan using a user-
friendly mobile app (Klikin) 24/7 in only 
a few minutes, without visiting a branch. 
The entire loan process is conducted 
via a mobile app, from the order to the 
document signing with a cloud-based 

The Bank is aware of 
increasing user demands 
in terms of digital 
solutions. Therefore, we 
are actively exploring new 
opportunities to offer 
better user experience.

digital certificate. Updates of  the Klikin 
app are also reflected in the significant 
increase in the number of  users, with 
a penetration of  16.4% of  the Bank’s 
customers. 

•  The mobile bank Klikin’s updates in 

2017 delivered features focused on user 
needs that simplify everyday banking. 
New modules (Savings and Deposits, 
Loans) for customers were introduced, 
as well as transaction and payment 
enhancements, fingerprint login, and 
other functional and user experience 
upgrades. 

•  By upgrading the e-bank NLB Klik (18 
years in operation), customers now have 
the option of  concluding certain NLB 
Vita insurance products. 

•  The Bank is the 1st bank in Slovenia 
to introduce contactless ATMs for 
contactless ATM transactions (Cash 
Withdrawal and Balance Inquiry) with 
contactless cards.

•  All internationally accepted cards 

(Maestro, MasterCard, and Visa) are 
issued only as contactless cards.

Banking business and customer habits 
are impacted by digitalisation and new 
technologies. Branches are becoming the 
place for more focused and specific personal 
advisory activities. On one hand, the Bank 
actively manages the branch offices network 
(in 2017 five branches were closed; the 
current count is 108), and on the other the 
Bank adapts the layout and appearance 
of  the branches by implementing an open 
space concept (in 2017 in 15 branches).

Corporate Security is a constant challege

include banking services and products for 
customers. Information/cyber security in 
the Bank is constantly tested and upgraded 
by applications and network security 
assessments, penetration testing, and self-
assessment in the cyber security area. 

The Bank is aware that a high level 
of  cyber security is not achieved only 
by implementation of  technical and 
organisational measures. That’s why 
the Bank is also focusing on educating 
all employees about the importance of  
information/cyber security, testing of  
employee awareness on social engineering, 
providing employees and customers 
with safety notifications, especially in the 
occurrence of  incidents in the (global) 
environment with potential impact on the 
functioning of  the Banks’ IT systems and/
or the Banks’ services and products.

Simplicity champion 

Following the NLB Group 2020 Strategy, 
the Bank focuses on development of  simple 
and understandable products and fast 
processes at low cost. Some of  the projects 
completed in 2017 are:     

•  A NLB Housing loan without collateral 

with a maximum maturity of  120 
months, and up to a maximum amount 
of  EUR 50,000. In doing so, the 
process of  renting a housing loan for 
NLB clients for smaller amounts was 
simplified, and enabled them to achieve 
goals more easily.

•  For health insurance when travelling 

NLB Vita Abroad, included a prepaid 
MasterCard, allowing immediate 
reimbursement of  expenses incurred for 
medical care of  up to EUR 150. 

In order to upgrade clients’ digital 
experience and satisfaction, the Bank is 
dedicating special attention to information/
cyber security, and consequently assuring 
confidentiality, integrity and availability of  
data, and information and IT systems that 

•  Instead of  several different savings plans, 
a new, more flexible NLB Skladi Saving 
plan is available that doesn’t require 
an initial deposit. The savings plan is 
suitable for achieving long-term savings 
targets such as saving for an additional 

NLB Group 2017 Annual Report67

108

branches

557

ATMs (33.8% 

market share)

15.1%

increase in the volume 

of payments via web 

and mobile devices

pension (or early retirement), for the 
needs of  children in the future, or for the 
purchase of  a property.

•  Within the investment life insurance 
product groups of  NLB Vita Multi 
and NLB Investment Vita Multi 
Senior new investment packages with 
partial guarantees were introduced 
to NLB Vita Global Share Equity 2, 
NLB Vita Advanced Europe 3, and 
NLB Vita South, Central, and Eastern 
Europe packages. It provides a long-
term investment with low risk, with 
the possibility of  higher returns and 
included life insurance.

•  To ease the renewal process of  

life insurance in the case where a 
policyholder passes away, NLB Vita 
Responsible offers policyholders the 
conclusion of  insurance with or without 
a link to a loan. Furthermore, NLB Vita 
Savings+, a new universal insurance (all-
life umbrella investment life insurance) 
that can be adjusted to all life situations 
and their requirements, was introduced.

•  The volume of  payments via the web 

and mobile devices increased by 15.1% 
compared to 2016, mostly due to the 
implementation of  new functionalities 
of  Klikin, and to the increase of  users, 
both the web bank NLB Klik and 
mobile bank Klikin.

We are committed to our customers. 
Digitalisation and innovation enable us 
to develop better knowledge of  our customers’ 
behaviours and anticipate their future needs. 
We actively explore new opportunities to 
offer better user experience, and to even 
further enhance our customer relationships. 

Tanja Piškur

General Manager, Development  

and Sales Management

NLB Group 2017 Annual Report68

Chapter 9 

Corporate and 
Investment Banking 
in Slovenia

Corporate Banking

By understanding client needs and key 

trends in banking and the broader 

environment, and developing partnership 

relationships, the Bank continues to 

be a reliable partner to all segments 

of corporates. The Bank offers a 

full spectrum of financial services to 

its clients, including lending, cash 

management, payment services, trade 

finance, as well as capital markets 

advisory services. The strategic focus 

remains a successful development of 

relevant and efficient client-oriented 

and technology-based solutions. 

In 2017, the Corporate banking segment 
in Slovenia realised a profit before tax in 
the amount of  EUR 52.8 million, or 90% 
higher YoY, based on the higher release of  
credit impairments and the growth in fees 
and commissions income. Nevertheless, the 
result was still affected by the low interest 
environment and the generally very high 
liquidity in the market. 

The cost of  risk was negative (i.e. 
impairments and provisions have been 
released on a net-basis), and was the result 
of  continued success in Restructuring and 
Workout, as well as positive trends in the 
economic environment. Improved quality 
of  the credit portfolio resulted in the release 
of  pool provisions.

Loans in key, mid, and small corporate 
segments in Slovenia decreased in 2017 
in the amount of  EUR 267.2 million 
(-12% YoY), impacted by prepayment 
and repayment of  some high-volume 
exposure to government institutions, while 
the restructuring and workout portfolio 
was reduced by EUR 55.6 million due to 
successful restructuring processes and write-
offs. Sterilized for the reduction (in line 
with the strategic orientation of  the Bank) 
of  state (-53% YoY), and restructuring 
and workout (-24% YoY) loan portfolio, 
corporate segment portfolio was stable 
(+0.4% YoY). Corporate deposits decreased 
by EUR 71 million (-6% YoY) in 2017. The 
Bank is charging an asset management fee 
on larger corporate deposits since the end 
of  2016.

Market leader with a strong focus on 

customers’ needs

NLB is the leading corporate bank in 
Slovenia, with by far the largest client base, 
servicing more than 47,000 companies 
and maintaining its stronghold in all 
client segments. It is especially active and 
successful with key clients/large corporates 
given the depths and scale of  services on 
offer, and the tailored service model for mid 
and small corporates based on a simplified 
and more standardised offer. 

Companies are supported throughout their 
business cycle with the full range of  banking 
services provided with the expert advice 
offered by the Bank’s professionals. In 
cooperation with other Group members the 
Bank constantly seeks synergies that best 
suit clients and business in the SEE.

Despite strong competition, the Bank 
maintained its leading position with a 
market share of  20.8% (in 2016: 22.6%) 
in corporate loans and in trade finance 
services a market share of  25.6% (in 2016: 
26.9%).

The primary focus with key Slovenian 
corporates is on complex transactions 
which require more time, knowledge, 
experience, and professional services. In 
such deals, synergies of  the Group and 
a comprehensive approach to individual 
companies of  the group are of  paramount 
importance, and thus delivered by the 
Group.

The main focus for small enterprises is 
online banking and simple products and 
services, while one of  the most important 
elements of  successful cooperation with 
large and mid-corporates is a personal 
approach. Moreover, the Bank strongly 
believes in in-depth understanding of  
the clients, mutual development, and 
learning. Thus, in 2017 account managers 
completed 7,282 visits to clients, and the 
very well accepted series of  local events for 
mid corporates in cooperation with local 
business entities continued. 

Furthermore, in 2017, successful events 
such as ‘How to optimise the operation of  
the company with different approaches’ 
were organised in cooperation with the 
regional Chambers of  Commerce.

To help entrepreneurs understand their 
finances easily, a calculator to plan and 
monitor cash flows was published on the 
Bank’s website.

NLB Group 2017 Annual ReportTable 8: Performance of the corporate banking segment in Slovenia 

in EUR million consolidated

Highlights:

Corporate banking in Slovenia

69

2016

Change

Net interest income

Net non-interest income

Total net operating income

Total costs

Result before impairments and provisions

Impairments and provisions

Result before tax

Net loans to NBS

Gross loans to NBS

- corporate

     -o/w Restructuring and Workout

- state

Deposits from NBS

Non-performing loans (gross)

Note: NBS – non-banking sector

2017

42.9

31.0

73.9

-43.6

30.3

22.5

52.8

2,026.3

2,188.6

1,939.3

168.6

248.7

45.9

29.2

75.0

-44.6

30.5

-2.7

27.8

2,307.4

2,511.3

1,985.2

221.4

526.2

1,080.9

1,152.0

262.8

346.2

•  The Bank of choice for corporate 

businesses with an increasing focus 

on the SME segment and an extensive 

range of financial products. 

•  Services focused on digitalisation 

and modernisation. 

•  The NLB IEC represents good banking 

-7%

6%

-1%

-2%

-1%

-

90%

practice in creating a supportive 

entrepreneurial environment.

•  Companies can communicate/

transact with the Bank through 

various sales channels 24/7.

-12%

-13%

-2%

-24%

-53%

-6%

-24%

Figure 32: Overview of the market shares in Slovenian corporate banking 

#1 bank for corporate clients 
(corporate and state gross loans, Sep-17¹)

#1 bank by trade
finance services (Sep-17¹)

19.9%

2.5
EURbn

25.6%

518
EURm

1.1
EURbn

1.0
EURbn

0.9
EURbn

0.9
EURbn

Nova KBM

13.4%

Abanka

12.2%

UniCredit Bank

11.7%

SKB Banka

9.3%

262
EURm

241
EURm

230
EURm

182
EURm

SKB Banka

8.9%

Intesa Sanpaolo

8.2%

Abanka

7.8%

UniCredit Bank

7.7%

Source:  Company information

1. Data for NLB as at 31 December 2017, Nova KBM as at 30 June 2017, other banks as at 30 September 2017

NLB Group 2017 Annual Report70

Figure 33: Evolution of business volumes/segment (in EUR million) 

Corporate banking overview in Slovenia  

2,511

265

374

107

378

2,429

175
276
95
382

Key
business

1,872

57
97

2,511

175

442

33
115

2,188

142

477

1,978

2,013

2,281

1,387

1,501

1,742

1,421

2014

2015

2016

2017

Key

Mid

Small

Restructuring

Workout

Figure 34: Evolution of business volumes - Small, Mid and Key corporates (in EUR million) 

Key corporates

Mid corporates

Small corporates

-18%

8%

19%

1,741.7

476.5

-56%

1,421.2

208.5

1,265.2

-4%

1,212.7

442.2

476.9

40.3

-16%

34.0

401.8

10%

442.9

2016

2017

2016

2017

Gross loans to corporate

Gross loans to state

96.8

115.1

36%

19%

0.1
115.0

2017

0.1
96.8

2016

Figure 35: Klikpro penetration 

(in %) and the number of users

25.0%

20.5%

16.9%

12.4%

7.4%

3
0
4
,
3

3
0
6
,
5

3
3
5
,
7

2
2
1
,
9

4
4
0
,
1
1

Dec-16 Mar-17

Jun-17

Sep-17

Dec-17

# of users

penetration

Loan balances overall decreased, while the 
attractive sub-segment of  mid and small 
enterprises and entrepreneurs grew by 8% 
and 19% YoY, respectively.

In 2017, 2,391 new NLB Proklik and 
8,112 new Klikpro users started using 
the electronic and mobile bank. Klikpro 
achieved a remarkable almost three-fold 
increase in its number of  users, and after 
only a year and a half  in operation reached 
an outstanding 25.0% penetration. 

Merchant acquiring in cards operations 
continued performing solidly in 2017. 
Namely, on merchants points of  sale (POS) 
acquired by the Bank, an increase of  the 
number of  transactions was recorded 
(6.3%); as well as an increase in the volume 
of  transactions (5.1%).

Improved customer satisfaction and 

loyalty 

Customer Satisfaction Survey carried 
out at the end of  2017 confirms that on 
average customers are more satisfied than 
in 2016. The increase in satisfaction is most 
noticeable in the context of  user experience 
(particularly in the context of  digital use 
of  services), informing and servicing 
customers, and the Bank’s products (where 
daily banking services are rated the highest). 
Acceptability of  the Bank’s price offers 
improved as well.

Attitude towards customers remains on a 
high level. Customers especially appreciate 
the personal approach, reliability, 
professionalism, and knowing customers. 
Trust in the Bank is stable, while its 
reputation shows a positive trend. Most 
customers declared they will remain loyal to 
the Bank in the future. 

NLB Group 2017 Annual Report71

Companies are supported 
throughout their business 
cycle with a full range 
of banking services, 
and with the help of 
the Bank’s experts.

deposit and a selected product of  the 
NLB Skladi. Furthermore, to enable 
the clients to get short-term financing 
quick and easy when needed, Express 
loan and Express overdraft for the small 
business segment were introduced. By 
streamlining the process and response 
time for concluding these products, cash 
can now be available in a couple of  
hours, if  the customer is meeting certain 
predetermined conditions.

•  IEC, with its operations, is a good 
banking practice of  creating a 
supportive entrepreneurial environment. 
In 2017 243 external entrepreneurial 
educational and corporate events were 
organised. In the IEC Entrepreneurial 
Gallery (show room), 54 different 
entrepreneurs with their products were 
hosted. 

Innovative solutions based on customer 

needs 

Following the NLB Group 2020 Strategy, 
the Bank focuses on development of  
an omnichannel solution for corporate 
segments. The Bank is focused on 
simplifying and digitalising the solution 
for the small enterprises and developing a 
personal, professional approach with tailor-
made solutions for mid-sized companies 
and large corporate clients.

•  Among the most important development 

solutions created for customers, 
especially small enterprises, are the 
upgrades of  the mobile bank Klikpro, 
which enabled login with a fingerprint 
(Touch ID) for Apple and Android 
users, using QR code by Capture and 
pay functionality, and analytical tools 
for monitoring and improving user 
experience. Continuous enhancement 
of  the mobile bank Klikpro reflects in 
a significant increase in the average 
monthly number of  mobile transactions 
by almost five times compared to 2016.

•  The product offer for micro and small 
enterprises, as well as sole proprietors, 
is standardised and streamlined to 
ensure fast and simple solutions. The 
most commonly used daily products 
are grouped in product packages, thus 
providing customers with an improved 
user experience. 

•  Improvements have also been made 

for traditional banking services such as 
deposits and loans. More specifically, 
these improvements were to help clients 
invest their surplus liquidity in more 
profitable investments. A new offer of  
a NLB Investment Pair for corporates 
was prepared, which is a combination of  
simultaneous payment into a long-term 

NLB Group 2017 Annual Report72

Our strategic focus remains the 
development of  relevant solutions 
through genuine understanding 
of  our clients’ needs. The Bank 
continues to be a reliable partner 
to all segments of  enterprises.

Andrej Lasič 

General Manager,  

Large Corporates

Corporate clients

Digital services

92.4%

digital users

224.5%

more mobile bank 

users than in 2016

94.5%

of POS terminals enabling 

contactless payments

34.9%

market coverage

with POS terminals

47,101

clients in total

38,724

active clients

4,603

new clients joined 

the Bank in 2017

Market share

20.8%

a market share in

corporate loans

25.6%

a market share in trade

finance services

NLB Group 2017 Annual Report  
 
 
73

Table 9: Performance of the investment banking and custody services in Slovenia 

in EUR million consolidated

Investment banking

2017

9.3

-5.8

4.1

2016

Change

6.8

-5.6

1.6

36%

3%

166%

Investment Banking 
and Securities Service

The Bank further strengthened its role as 

a leading provider of Investment Banking 

Net non-interest income

and Securities Services in Slovenia, 

and increased turnover and income in 

all segments. The Bank continued its 

full-scale coverage of corporate and 

institutional clients with offerings in 

debt and equity capital markets, M&A, 

advisory, and treasury solutions. After 

Total costs

Result before tax

Note: The result of the investment banking in Slovenia is included under the segment result of Financial markets 

in Slovenia in the Audited Financial Statements of NLB and NLB Group part of the Annual Report

gaining a proven track record in Slovenia, 

Debt capital markets and M&A advisory

Brokerage and Treasury Sales

Investment Banking’s focus spread to 

the region where the Group is present. 

In 2017 the Bank successfully concluded 

the sales agreement of the Macedonian 

company Nov penziski fond AD Skopje, 

In 2017 the Bank provided its customers the 
whole range of  corporate finance solutions. 
Among others: 

which will be a reference for future 

•  Helped many companies broaden 

transactions on designated markets.

In 2017 strong growth in investment 
banking business was recorded. The largest 
contribution to the result derives from 
Treasury Sales.

funding base and arranged the issuance 
of  both long-term and short-term 
instruments in the total of  EUR 61 
million on debt capital markets. The 
Bank successfully organised the first 
Green Bond issue in Slovenia, based 
on green bond principles regarding 
the use of  proceeds, the process for 
project evaluation and selection, the 
management of  proceeds, and reporting 
on behalf  of  the issuer GEN-I Sonce 
d.o.o. in the total amount of  EUR 14 
million.

•  Lead the syndication market as a 

mandated lead arranger with a EUR 
570 million of  the total amount of  
syndicated transactions. 

•  Was active in M&A and other financial 
advisory engagements. As the sole 
financial advisor it successfully organised 
the sales process of  the Macedonian 
company Nov penziski fond AD Skopje. 
The Bank successfully organised four 
takeover bids and two squeeze-outs of  
minority shareholders.

The Bank is the market leader in brokerage 
services to both retail and institutional 
clients, with a network in domestic and 
international markets. The total brokerage 
turnover in 2017 amounted to EUR 895 
million, while clients’ assets on trading 
accounts surpassed EUR 9.2 billion, which 
represents 5% growth compared to 2016. 

The Bank provides standard treasury 
products to corporate and institutional 
clients. In addition to plain vanilla FX spot 
transactions, the Bank also trades with 
derivatives for hedging against currency 
and interest rate exposures. In 2017 the 
overall volume of  these transactions 
exceeded EUR 2.4 billion, which represents 
80% growth compared to 2016, and 
which can be attributed to intensive sales 
activities and specific market conditions. 
Due to the volatile and unpredictable 
business environment, special attention was 
dedicated to corporate clients engaging 
in interest rate and FX hedging activities. 
In 2017 this segment grew by more than 
200%, measured by transaction volume, 
and reached EUR 1.5 billion. 

NLB Group 2017 Annual Report74

Upon successful transition to 
the new T2S environment, 
NLB is the only bank in 
Slovenia that provides 
Payment Bank Services to its 
customers to support their 
securities transaction and 
corporate actions activities 
on the Slovenian market.

Custody

The Bank remains one of  the top Slovenian 
players in custodian services for Slovenian 
and international customers, strengthening 
its position as a depositary for investment 
and pension funds, and since 2016 also 
alternative investment funds. 

Assets under custody grew by 
approximately EUR 2.5 billion to a total 
of  EUR 14.7 billion. The Bank also acts 
as a gateway into the region using its 
own network and partner institutions for 
seamless service to its customers. Upon 
successful transition to the new T2S 
environment, the Bank as the only bank in 
Slovenia, provides Payment Bank Services 
to its customers to support their securities 
transaction and corporate actions activities 
on the Slovenian market.

The best result ever

Investment Banking and Custody 

achieved the highest income in history 

with growth of net non-interest income 

more than 36% compared to last year.

The focus has shifted to the region 
and our successful M&A transaction 
in Macedonia last year will be 
an excellent reference for future 
transactions in designated markets.

Andrej Meža

General Manager, Investment  

Banking and Custody Services

507

million EUR in total

amount of organised

syndicated loans

200%

growth of interest 

rate and FX hedge 

transactions volume

14.7

billion EUR in total

assets under custody

NLB Group 2017 Annual Report75

In 2017 subsidiary banks were focused on 
operational efficiency and rationalisation 
processes leading to CIR of  48%, a 
decrease of  2.6 percentage points.

Subsidiary banks focus primarily on the 
retail, micro enterprises, and SMEs.

The results of  2017 created a solid and 
sound basis to focus on new business 
opportunities, and to respond to client 
needs with contemporary up-to-date 
solutions. Regulatory framework changes 
were introduced in a majority of  the 
countries where the Group is present, 
bringing them closer to EU banking rules.

The Group aims to continue capitalising on 
synergies among the Group members in the 
areas of: HR and business developments, 
client centricity, the introduction of  modern 
technologies and digitalisation, increased 
operational excellence, cost efficiency, and 
profitability, as well as to assure tight and 
effective internal control systems. 

Chapter 10 

Core Foreign Markets 

The core part of the Group in foreign 

markets consists of six banks and two 

SPVs (for NPL transferred from subsidiary 

banks). The banks are distinguished by 

strong reputation, stable market position, 

and increasing relevance to the Group in 

terms of financial performance. Market 

shares of subsidiary banks exceed 10% 

in four out of six markets. Despite a 

competitive market environment, 2017 

was successful for all core members of the 

Group in foreign markets – all of them 

posted a profit before tax, contributing 

in total EUR 102.0 million (2016: EUR 67.6 

million) of the profit before tax of the 

Group, representing an increase of 51% 

compared to 2016. This is the result of 

strong loan production, especially in the 

retail segment, improved cost efficiency, 

and favourable cost of risk developments. 

Improvement of corporate governance, 

coordination, and supervision of strategic 

projects’ implementation and initiatives 

at the Group level, the exchange of good 

practices and realisation of synergies 

among banks contributed to the solid 

financial results. Subsidiaries remain 

committed to ensuring a locally anchored 

organic growth strategy, and boost 

business operations and service excellence 

by implementing Group-wide initiatives.

Despite a competitive market environment, 
2017 was successful for all core members 
of  the Group in foreign markets – all of  
them posted a profit before tax in the total 
amount of  EUR 102.0 million (2016: 
EUR 67.6 million), including the result of  
minority shareholders. The contribution to 
the Group results of  the strategic foreign 
members was 43% (2016: 52%). Compared 
to 2016, the operating result improved 
mainly due to higher operating income and 
lower impairments and provisions.

NLB Banka, Skopje, NLB Banka, Banja 
Luka, and NLB Banka, Prishtina have 
continued successful stories. These 
banks and NLB Banka Sarajevo posted 
the highest net profit ever. NLB Banka, 
Podgorica, and NLB Banka, Belgrade 
posted a profit for the third year in a row, 
and laid solid foundations for long-term 
profitable growth after introducing changes 
to improve efficiency and completing the 
implementation of  a restructuring plan 
aimed at reducing costs and NPL ratios. 

All core foreign banks continued strong 
loan production with an increase in 
gross loans of  8% (especially in Serbia, 
Macedonia, and Kosovo), as well as the 
exceptionally low risk results in all entities.

NLB Group 2017 Annual Report76

Table 10: Results of the strategic foreign markets segment (in EUR million consolidated)

Strategic foreign markets

in EUR million consolidated

Net interest income

Net non-interest income

Total net operating income

Total costs

Result before impairments 
and provisions

Impairments and provisions

Result before tax

o/w Result of minority shareholders

Net loans to NBS

Gross loans to NBS

Deposits from NBS

Non-performing loans (gross)

2017

144.6

47.1

191.7

-97.2

94.5

7.6

102.0

8.2

2,393.5

2,660.6

3,078.3

252.0

2016

136.9

42.5

179.4

-95.5

83.9

-16.3

67.6

5.6

2,148.0

2,457.2

2,824.4

312.1

Change

6%

11%

7%

2%

13%

-146%

51%

47%

11%

8%

9%

-19%

Highlights: 

•  1.1 million clients in six markets.

•  A strong network of 242 branches.

•  Contributing a total of EUR 102.0 million 

or 43% (2016: EUR 67.6 million or 52%) 

of the Group’s profit before tax.

•  Dividend pay-outs in the amount of EUR 48.7 

million (2016: EUR 21.9 million), representing 

an increase of 123% compared to 2016.

Figure 36: Profit after tax (in EUR million)

Figure 37: ROE a.t. (in %)

Figure 38: Net interest 

income (in EUR million)

126%

48%

62  

53%

42  

1 
8 
6 
4 
10 

13 

2 
11 
5 

5 
14 

25 

95  
4 

14 

5 
8 

24 

40 

2015 

2016 

2017 

5% 

19% 

7% 
9% 

20% 

21% 

2016 

3% 

15% 

10% 
8% 

15% 

12% 

2015 

7% 

22% 

7% 
13% 

29% 

28% 

2017 

15%

10%

137 

5%

15 

24 

17 

17 

18 

46 

144 

18 

24 

16 

18 

18 

50 

125 

14 

23 

15 

16 

17 

41 

2015 

2016 

2017 

Figure 39: Operating expenses 

Figure 40: CIR (in %)

(in EUR million)                

2%

88  

15 

11 
13 
14 
13 

22 

1%

89  

1%

90  

17 

11 
13 
14 
13 

22 

16 

11 
12 
14 

13 

23 

2015 

2016 

2017 

54% 

51% 

48% 

90% 

41% 

65% 

61% 

51% 

42% 

2015 

98% 

40% 

59% 

57% 

47% 
38% 

2016 

78% 

39% 

58% 

55% 
46% 
37% 

2017 

Macedonia

BiH - RS ¹

BiH - Fed ²

Montenegro

Kosovo

Serbia

Source:  Company disclosure

Note: Figures represent simple sum of individual financials from core foreign banks only

(SPV in Serbia and Montenegro are excluded) excluding consolidation adjustments;

1. Republika Srpska; and 2. Federation of BiH.

NLB Group 2017 Annual Report77

Figure 41: Net retail loans to 

Figure 42: Net corp. loans to 

customers (in EUR million) 

customers (in EUR million) 

28%

16%

13%

14%

1,221

45 

952 

104 
148 
152 
124 

379 

64 

1,074 

124 
156 
167 
142 

422 

93 

149 
169 
186 
157 

467 

6%

1,054 

9%

1,149 

48 

146 

95 

206 
100 
145 
186 

322 

238 
96 
147 
192 

330 

993 

185 
105 
149 
179 

326 

2015 

2016 

2017 

2015 

2016 

2017 

Macedonia

BiH - RS ¹

BiH - Fed ²

Montenegro

Kosovo

Serbia

Source:  Company disclosure

Note: Figures represent simple sum of individual financials from core foreign banks only

(SPV in Serbia and Montenegro are excluded) excluding consolidation adjustments;

1. Republika Srpska; and 2. Federation of BiH.

Ambitious targets, increased cooperation, and 
best practice sharing within The Group, as 
well as diligent implementation of  strategic 
initiatives on the Group level performed by 
highly committed local and regional teams 
led to record-breaking results in net profit by 
core members, and the highest contribution of  
dividends from the members into the Group’s 
results. All of  these efforts set the basis for 
further development of  continuously successful 
operations of  the Group in the region.

Jana Benčina Henigman 

General Manager, Group Steering

NLB Group 2017 Annual Report 
78

NLB Banka, Skopje 

Highlights: 

Key strengths and strategic actions:

•  3rd largest bank measured by total assets 

•  A bank with good corporate governance, 

on a highly concentrated market.

perceived by the community as being 

reliable, accountable, and modern.

•  Continuously profitable performance 

over the years, with substantial 

•  Market-oriented, with innovative products 

dividend pay-out capacity.

and services and diverse sales channels, 

a leader in digitalisation, and with access 

•  Wide and dispersed Branch, 

to regional and international financial 

ATMs, and POS network.

markets through the Group’s network.

•  Motivated employees, with excellence in 

meeting customer’s expectations and skills 

to deliver quality products and services. 

Table 11: Key performance indicators of NLB Banka, Skopje

in EUR thousand

Income statement indicators

2017

2016

Change

Net interest income

Net non-interest income

Total costs

Provisions and impairments

Result before tax

Result after tax

49,665

12,846

46,327

12,297

-23,381

-22,250 

5,481

44,611

40,004

-8,747

27,627

24,997

Financial position statement indicators

Total assets

1,235,914

1,153,091

Loans and advances to non-banking sector (net)

796,678

743,341

Deposits from non-banking sector

1,005,282

938,496

7.2%

4.5%

5.1%

-

61.5%

60.0%

7.2%

7.2%

7.1%

Equity

Key financial indicators

Capital adequacy ratio

Interest margin

Return on equity after tax (ROE a.t.)

Return on assets after tax (ROA a.t.)

Cost Income Ratio

Non-performing loans

Non-performing loans/total loans (risk methodology)

Market share in terms of total assets

Loans to non-banking sector (net)/deposits 
from non-banking sector (LTD)

156,609

129,083

21.3%

14.4%

4.9%

27.8%

3.5%

37.4%

53,800

5.2%

16.4%

13.9%

4.7%

20.8%

2.3%

38.0%

55,911

0.5 p.p.

0.2 p.p.

7.0 p.p.

1.2 p.p.

-0.6 p.p.

-3.8%

5.7%

-0.5 p.p.

16.2%

0.2 p.p.

79.2%

79.2%

0.0 p.p.

For NLB Banka AD Skopje, 2017 will be 
noted as a dynamic, challenging, and at 
the same time very successful year. The 
bank effectively steered its way through 
challenging market conditions, stabilisation 
of  political situation, and intensified 
activities of  the country for EU accession. 

The bank posted a result after tax of  EUR 
40.0 million (2016: EUR 25.0 million), 
ROE of  27.8%, and CIR of  37.4%. These 
results were driven by strong retail lending, 
card operations, payment services, and the 
sale of  insurance products supported by a 
high interest margin and resilient collection 
of  retail loans. 

To continue a long-lasting partnership with 
clients, the bank developed new products 
and services, implemented technology 
changes, optimised processes, and improved 
mass loan platforms. 

Faced with strong and healthy banking 
competition, the bank consolidated 
its competitive edge by investing in an 
information system to improve technical 
support for digital services. This full 
awareness of  the digital future in 2017 led 
the bank to introduce ‘mProklik’ - a new 
mobile application for legal entities, the first 
on its domestic market. It also launched 
the ‘Happy’ co-branded credit card with 
favourable cash-back options for clients. 

The success of  the bank is based on the 
affirmation of  the new organisational 
culture, the revival of  our core values, and 
greater engagement of  all employees in 
the process of  constantly adapting to new 
opportunities as a foundation for creating 
positive customer experience.

In 2017, the bank received the ‘Cristal 
Bell’ award from the Macedonian Stock 
Exchange for transparency and also for 
being the company with the largest volume 
of  transactions.  In addition, its mobile 
application NLB mKlik was among the 

NLB Group 2017 Annual Report79

Antonio Argir

President of the 

Management Board

We ended 2017 with an annual profit of  
EUR 40.0 million, based on the exceptional 
performance in sales of  banking and 
non-banking products, management of  
our non-performing portfolio, and cost 
management. We keep a strong team 
spirit, and are ready to respond to the 
future challenges of  digitalisation and 
evolving customer expectations with the 
same commitment and ambition. 

Figure 43: Net non-banking sector loan book split 

Retail

59%

EUR 467m

Corpo.

41%

EUR 330m

EUR 797m

awarded applications, and the only one in 
the segment of  finance. 

During the year the bank was actively 
engaged in different corporate and social 
responsibility activities, which further 
strengthened the relationship with clients 
and the society. 

Retail and Corporate banking

In the retail segment, the bank retained 
a market share of  loans of  21.1% and 
saw slight increases in the segment of  
deposits from private individuals to 19.2%. 
The main focus was on: intensifying 
credit activities directly or through loan 
intermediaries and mass-sale platforms, 
meeting customer preferences, supporting 
traditional housing loans, offering non-
banking services, and massive use of  the 
functionalities of  payment services.

An improvement was made in customer 
relations management, which was 
supported by new IT tools helping the bank 
to better understand its client’s needs.

The bank has fostered a supportive 
business climate for micro SMEs, and 
offered reliable service to corporates 
through constant improvement of  its sales 
force knowledge. The focus remained 
on providing a full spectrum of  financial 
services to companies, including lending, 
cash management, payment services, 
trade finance, cross-border financial 
services support for corporate clients 
active on markets where the Group is 
present, standardised financial facilities 
for export-oriented companies, as well as 
capital markets advisory services. In 2017 
the offer was enriched with new products 
for financing projects in the scope of  the 
‘Woman in Business’ programme supported 
by EBRD, as well as for development of  
micro, small, and medium enterprises 
supported by the MBDP.

NLB Group 2017 Annual Report80

NLB Banka, Banja Luka

Highlights: 

Key strengths and strategic actions:

Since it was established, NLB Banka, Banja 
Luka has operated successfully and with a 
positive trend. In 2017 the bank achieved 
solid performance in all segments of  its 
business, reduced cost of  risk and delivered 
its highest profit so far. 

In 2017 net profit totalled EUR 23.7 
million (2016: EUR 14.1 million), with 
improved cost efficiency (CIR of  46.1%; 
2016: 47.2%). The net non-interest income 
grew by 9.3% compared to 2016. NPL 
ratio was further reduced to 3.7% (2016: 
5.1%). Net loans to the non-banking sector 
increased by 6.6% and deposits by 7.5%.

To further accommodate client needs, the 
bank continued to improve its business 
and operational models, and to develop 
new products. Along with a focus on sales 
activities that resulted in growth of  net 
loans by 6.6%, special attention was placed 
on active client monitoring and managing 
risks.

Firmly determined to continue 
transformation and further development, 
the bank is committed to continuous 
optimisation and enhancement of  
distribution channels, reflecting in the 
growth of  active electronic and mobile 
(e/m) banking users by 35%. The bank 
will continue its sustainable growth and be 
prepared for future challenges because of  
the dedication to the life-long development 
of  employees, a high level of  engagement, 
and the deep trust of  clients.

•  3rd largest bank in the Republic of Srpska 

•  Sustainable growth, especially in retail 

by total assets* with 58 branches. 

and the high quality of portfolio.

•  Achieved record profit and maintained 

•  A large client base, with acknowledged 

the high quality of portfolio.

trust and reliability.

•  Combined growth of users 

•  Modernisation of sales channels, 

of E- and M-banking.

processes, and services.

•  Share of retail loans increased 

•  Synergies through the Group initiatives.

in portfolio structure.

* Last available data as at 30 September 2017.

Table 12: Key performance indicators of NLB Banka, Banja Luka

in EUR thousand

Income statement indicators

2017

2016

Change

Net interest income

Net non-interest income

Total costs

Provisions and impairments

Result before tax

Result after tax

18,146

9,636

18,255

8,819

-12,803

-12,788

10,579

25,558

23,694

1,994

16,280

14,117

Financial position statement indicators

Total assets

669,949

634,501

Loans and advances to non-banking sector (net)

 349,102

327,430

Deposits from non-banking sector

532,546

495,438

-0.6%

9.3%

0.1%

-

57.0%

67.8%

5.6%

6.6%

7.5%

Equity

Key financial indicators

Capital adequacy ratio

Interest margin

Return on equity after tax (ROE a.t.)

Return on assets after tax (ROA a.t.)

Cost Income Ratio

Non-performing loans

Non-performing loans/total loans (risk methodology)

84,440

74,607

13.2%

15.3%

2.8%

29.3%

3.6%

46.1%

20,151

3.7%

16.3%

-1.0 p.p.

2.9%

-0.1 p.p.

20.0%

2.3%

47.2%

27,940

9.3 p.p.

1.3 p.p.

-1.1 p.p.

-27.9%

5.1%

-1.4 p.p.

Market share in terms of total assets

18.9%1

18.9%

0.0 p.p.

Loans to non-banking sector (net)/deposits 
from non-banking sector (LTD)

65.6%

66.1%

-0.5 p.p.

1. as at 30 September 2017

NLB Group 2017 Annual ReportRetail and Corporate banking

The bank maintained the positive trend 
from previous years, achieving nearly 
double-digit growth of  retail loans and 
showing solid growth in all other segments. 
Acting together with the corporate 
department to increase cross-selling, loan 
offers were tailored to match the needs of  
other segments as well. The bank continued 
to improve operating processes and 
developing capabilities to introduce new 
sales channels already having an impact on 
the increased usage of  digital solutions.

The focus on SMEs was increased by 
maintaining existing, and acquiring new 
clients by highly competitive, tailored offers 
for all corporate segments. Synergies within 
the Group provided additional flexibility 
and yielded new business opportunities and 
transactions. Important efforts were made 
to enhance digital channels to ensure better 
user experience, and to maintain a high 
level of  security at the same time.

.

81

Radovan Bajić

President of the 

Management Board

In 2017 we delivered the highest profit 
of  EUR 23.7 million, with a solid 
contribution by all business segments. 
Our firm determination to transform 
and develop ourselves allowed us to 
maintain focus on optimisation and the 
enhancement of  distribution channels to 
further improve customer experience. 

Figure 44: Net non-banking sector loan book split 

Retail

45%

EUR 157m

Corpo.

55%

EUR 192m

EUR 349m

NLB Group 2017 Annual Report82

NLB Banka, Sarajevo

Highlights: 

Key strengths and strategic actions:

The year 2017 was marked by profitable 
results and strong performance guided by 
the implementation of  the new Strategy 
that continues to include comprehensive 
banking services to businesses and private 
individuals. The bank built a stronger 
reputation and brand recognition, while 
placing special focus on developing new 
banking services, as well as improving 
customer experience and bank accessibility 
to its clients.

In 2017, the bank achieved a net profit of  
EUR 8.3 million (2016: EUR 5.4 million), 
with improved cost efficiency (CIR of  
54.8%; 2016: 57.1%). The net interest 
income and net non-interest income of  the 
bank grew by 6.7% and 6.1%, respectively 
compared to 2016. NPL were significantly 
reduced compared to 2016 by EUR 12.8 
million (NPL ratio 6.9%; 2016: 9.9%).

Notwithstanding strong banking 
competition, the bank managed to achieve 
growth in total assets by 6.7%, as well 
as increase the net interest margin by 
0.1 percentage point compared to 2016 
– keeping the stable client base with a 
proactive sales and marketing approach and 
introducing new products and services such 
as: an improved loan offering – new mobile 
banking application for private individuals, 
and a specialised approach to small and 
medium enterprises and corporate clients. 

Throughout the year, the visibility of  
the bank was reinforced by continuous 
marketing efforts and positive feedback in 
the media. The bank continued to have 
positive impact on the community through 
corporate and social responsibility activities.

Employee development and talent 
management remained vital for supporting 
the continuous improvement of  processes to 
ensure the bank meets the various needs of  
its clients. 

•  Increased stability and profitability 

•  Strong brand recognition and trust 

– CAR 15.2% and ROE a.t. 12.8%.

within the Federation of BiH.

•  Stable market share. 6th largest bank in the 

•  New business strategy adopted with 

Federation of BiH market by total assets.*

focus on customer experience 

and the Group synergy.

* Last available data as at 30 September 2017.

•  Synergy activities in all business areas 

with NLB Banka a.d., Banja Luka 

for stronger recognition in BiH.

Table 13: Key performance indicators of NLB Banka, Sarajevo

in EUR thousand

Income statement indicators

2017

2016

Change

Net interest income

Net non-interest income

Total costs

Provisions and impairments

Result before tax

Result after tax

18,059

7,453

16,927

7,026

-13,973

-13,670

6.7%

6.1%

2.2%

-4,286

-53.3%

-2,000

 9,539

8,300

5,998

5,357

59.0%

54.9%

6.7%

6.6%

5.2%

Financial position statement indicators

Total assets

531,016

497,861

Loans and advances to non-banking sector (net)

332,557

312,012

Deposits from non-banking sector

427,932

406,940

Equity

Key financial indicators

Capital adequacy ratio

Interest margin

Return on equity after tax (ROE a.t.)

Return on assets after tax (ROA a.t.)

Cost Income Ratio

Non-performing loans

Non-performing loans/total loans (risk methodology)

Market share in terms of total assets1

Loans to non-banking sector (net)/deposits 
from non-banking sector (LTD)

1. as at 30 September

69,086

60,780

13.7%

15.2%

3.5%

12.8%

1.6%

54.8%

34,014

6.9%

5.3%

14.2%

3.4%

9.1%

1.1%

57.1%

46,854

9.9%

5.3%

1.0 p.p.

0.1 p.p.

3.7 p.p.

0.5 p.p.

-2.3 p.p.

-27.4%

-3.0 p.p.

0.0 p.p.

77.7%

76.7%

1.0 p.p.

NLB Group 2017 Annual Report83

Lidija Žigić

President of the 

Management Board

2017 was the most profitable year ever, 
with a net profit of  EUR 8.3 million, 
and a year of  significant growth in all 
segments of  business operations. Tailored 
services, digitalisation initiatives, new 
products, and improved services have set 
a strong foundation for the years to come.

Figure 45: Net non-banking sector loan book split 

Retail

56%

EUR 186m

Corpo.

44%

EUR 147m

EUR 333m

Retail and Corporate banking

The commitment to retail banking is 
reflected not only in the strategic vision, 
but also in dedication to client relations, 
loan processes, strong risk management, 
and continued investment in technology 
contributing to outstanding performance 
for the year. The business approach to 
corporate clients and enterprises is built 
upon the principle of  putting the clients’ 
needs first. Dedicated teams with deep 
industry knowledge fully invest in each 
client relationship, which results in the 
growth of  the clients’ base. 

One of  the achieved priorities in 2017 
was to be easily and securely accessible 
24/7, with easy-to-use innovated services. 
The new and improved NLB M-Bank was 
launched to allow clients to access accounts, 
check balances, make transfers, pay bills, 
etc. To facilitate the process of  applying for 
new loans and cards, the bank launched 
online applications through its website. In 
cooperation with MasterCard and Visa, the 
bank provided customer care campaigns 
and introduced new credit card products. 
The bank launched a new product ‘Cash 
loans’ at the end of  2017 to further support 
clients.

In an effort to come closer to corporate 
clients’ needs, the corporate loan approval 
process was optimised to enable clients to 
improve liquidity and investment planning 
through access to necessary funds in 
a more efficient way. Increased use of  
alternative business channels such as POS 
terminals, contactless cards, and E-banking 
additionally improved the quality of  
services offered to clients. The bank was 
happy to provide a customised solution 
and participated in the largest syndication 
financing projects on the domestic market, 
and proved the expertise and gained the 
trust of  corporate clients.

.

NLB Group 2017 Annual Report84

NLB Banka, Prishtina 

Highlights: 

Key strengths and strategic actions:

NLB Banka, Prishtina had remarkable 
results on its 10th anniversary of  operations 
in Kosovo. In a delicate economic 
environment, the agile response focusing 
on long-term value creation remains the 
key success factor for excelling in servicing 
a client base and creating value. Being 
part of  the Group enables high brand 
recognition and trust by customers for 
strong presence on a market ready to 
embrace future challenges. The strategy 
focuses on remaining a simple, client-
oriented bank that grows responsibly with 
advanced digital solutions, which enabled 
the bank to retain the position among the 
largest financial institutions in Kosovo. The 
bank remained committed to employee 
development, clearly one of  the key drivers 
for success. 

Net profit amounted to EUR 14 million 
(2016: EUR 11 million), representing an 
increase of  26%, while cost efficiency 
improved (CIR of  38.7%; 2016: 40.1%). 
NPL ratio decreased to 2.9% (2016: 3.6%), 
while coverage ratio (NPL coverage with 
provisions) increased by 8.9 percentage 
points (2016: 176.6%). Net loans to the 
non-banking sector increased by 17.4%, 
while deposits increased by 14.6%.

•  Continuously profitable operations, with 

•  Increased use of alternative business 

the ROE after tax reaching 22.2% in 2017.  

channels (POS, Contactless cards, 

•  The 3rd largest bank by total 

assets with 44 branches.

•  Substantial dividend pay-out capacity.

M-banking, E-banking).

•  Sound asset quality with NPL 

•  A user-friendly E-banking platform 

ratio of 2.9%.

for providing customers constant 

availability of services.

Table 14: Key performance indicators of NLB Banka, Prishtina

in EUR thousand

Income statement indicators

2017

2016

Change

Net interest income

Net non-interest income

Total costs

Provisions and impairments

Result before tax

Result after tax

24,471

4,611

23,545

4,213

-11,242

-11,118

-2,176

15,664

14,197

-4,088

12,552

11,263

Financial position statement indicators

Total assets

584,086

516,115

Loans and advances to non-banking sector (net)

386,804

329,608

3.9%

9.4%

1.1%

-46.8%

24.8%

26.0%

13.2%

17.4%

14.6%

6.1%

Deposits from non-banking sector

Equity

Key financial indicators

Capital adequacy ratio

Interest margin

Return on equity after tax (ROE a.t.)

Return on assets after tax (ROA a.t.)

Cost Income Ratio

Non-performing loans

Non-performing loans/total loans (risk methodology)

Market share in terms of total assets

Loans to non-banking sector (net)/deposits 
from non-banking sector (LTD)

506,672

442,095

66,705

62,845

15.9%

4.9%

22.2%

2.6%

38.7%

14,804

2.9%

15.7%

16.6%

-0.7 p.p.

5.0%

-0.1 p.p.

18.9%

2.4%

40.1%

15,845

3.3 p.p.

0.2 p.p.

-1.4 p.p.

-6.6%

3.6%

-0.7 p.p.

14.9%

0.8 p.p.

76.3%

74.6%

1.7 p.p.

NLB Group 2017 Annual ReportRetail and Corporate banking

Retail banking sales grew steadily, 
particularly the number of  the clients, the 
personal loans portfolio, and electronic 
banking. The main focus continues to be 
improvements of  the quality of  services, 
and promoting new products and services. 
Recently, all main branches were equipped 
with ATMs, enabling clients to make 
a deposit, which is an example of  the 
continuous care in improving the quality of  
service. 

The bank continues to be a reliable 
partner to all segments of  corporate 
clients, but with a strategic focus on SMEs. 
The product offerings for the segment 
of  micro and small enterprises, as well 
as sole proprietors are standardised and 
streamlined to ensure fast and simple 
solutions. In addition, the bank developed 
various package offers, which helped to 
attract a significant number of  important 
large corporates. The bank optimised the 
risk profile determination through close 
monitoring of  the loan portfolio.

85

Albert Lumezi

President of the 

Management Board

With a net profit of  EUR 14 million, 
2017 was another exceptional year 
with outstanding performance. We 
continue to grow responsibly, with a 
focus on customers and the long-term 
objectives of  our shareholders.

Figure 46: Net non-banking sector loan book split 

Retail

39%

EUR 149m

Corpo.

61%

EUR 238m

EUR 387m

NLB Group 2017 Annual Report86

NLB Banka, Podgorica 

Highlights: 

Key strengths and strategic actions:

The bank is the 2nd largest bank in 
Montenegro, with a market share in total 
assets of  11.0%. Despite the competitive 
market environment, stable and positive 
performance was recorded for the fourth 
year in a row. This provided the basis for a 
regular and extraordinary dividend. 

The Bank recorded a net profit of  EUR 
5.4 million (2016: EUR 5.3 million), 
supported the local economy in 2017 with 
new business by lending EUR 50 million 
to retail (15.7% market share) and over 
EUR 50 million to corporations/state, 
and reached an exposure of  EUR 30 
million in the guarantee business (9.3%). 
The bank’s sales strategy to combine an 
innovative approach in creating an offer 
that meets clients’ needs based on current 
development trends, and the bank’s 
experience in the banking environment in 
Montenegro yielded good results. The asset 
portfolio quality was improved, and was 
demonstrated by a NPL ratio reduction 
from 14.7% to 8% while the coverage ratio 
(NPL coverage with provisions) increased by 
14 percentage points (2016: 57.1%). 

The bank launched several innovative 
products for private individuals (the first 
housing loan offer on the bank’s domestic 
market, with a combination of  fixed 
and variable interest rates). The overall 
bank orientation to clients’ needs and 
expectations was rewarded by a high 
customer satisfaction index score, which 
increased for the 3rd year in a row and 
was above the country’s banking system 
average.

•  The 2nd largest bank measured by 

•  Transformation to a retail business-oriented 

total assets, with 18 branches and 

bank, with an efficient business network 

full geographical coverage, and with 

and ongoing innovation capacity.

years of experience in Montenegro.

•  High brand awareness among the 

•  Improved assets portfolio quality, reflected 

Montenegrin population. 

in a NPL ratio reduction from 14.7% to 8%. 

•  Market leader in housing loans (27% 

credit activity in the tourism industry, 

outstanding and 23% of new production).

highway construction, and energy industries.

•  Upside potential from selectively increasing 

Table 15: Key performance indicators of NLB Banka, Podgorica

in EUR thousand

Income statement indicators

2017

2016

Change

Net interest income

Net non-interest income

Total costs

Provisions and impairments

Result before tax

Result after tax

16,416

5,110

17,162

4,243

-12,414

-12,570

-3,807

5,305

5,385

-3,505

5,330

5,318

Financial position statement indicators

Total assets

457,236

473,058

Loans and advances to non-banking sector (net)

265,062

255,888

Deposits from non-banking sector

359,736

361,201

-4.3%

20.4%

-1.2%

8.6%

-0.5%

1.3%

-3.3%

3.6%

-0.4%

Equity

Key financial indicators

Capital adequacy ratio

Interest margin

Return on equity after tax (ROE a.t.)

Return on assets after tax (ROA a.t.)

Cost Income Ratio

Non-performing loans

Non-performing loans/total loans (risk methodology)

Market share in terms of total assets

Loans to non-banking sector (net)/deposits 
from non-banking sector (LTD)

66,975

75,787

-11.6%

14.9%

15.0%

-0.1 p.p.

4.1%

7.0%

1.1%

57.7%

31,054

8.0%

11.0%

4.3%

7.3%

1.1%

58.7%

58,516

14.7%

12.5%

-0.2 p.p.

-0.3 p.p.

0.0 p.p.

-1.0 p.p.

-46.9%

-6.7 p.p.

-1.5 p.p.

73.7%

70.8%

2.9 p.p.

NLB Group 2017 Annual Report87

Martin Leberle

President of the 

Management Board

We transformed into a retail-oriented 
financial institution. With EUR 5.4 
million of  net profit in 2017, and by 
launching new and innovative products, 
we demonstrated the ability to reach 
our ambitious strategic goals, and to 
ensure our readiness for the future.

Figure 47: Net non-banking sector loan book split 

Retail

64%

EUR 169m

Corpo.

36%

EUR 96m

EUR 265m

As a specialist in housing loans lending 
with 27% of  market share, the bank proved 
that clients trust the bank to assist them in 
navigating the important process of  buying 
a property.

The bank was engaged in corporate social 
activities by strongly supporting important 
projects with an aim to help improving the 
quality of  life for citizens of  Montenegro.

Retail and Corporate banking

NLB Banka AD Podgorica maintained its 
position as the leading retail bank, with 
a strong share of  15.9% and a growing 
portfolio of  loans (7.9% YoY) in 2017. 
An improved offer for the senior citizens 
segment (Silver Loan) and a number of  
improvements in the card/overdraft offer 
streamlined the processes. The bank 
supported several major housing projects, 
and also improved existing housing loan 
offers with products offering combined 
interest rates. By redesigning the loan 
process, loan documentation is now in a 
digital form. The bank started a number 
of  initiatives and major investments in 
digital channels. All this led to further 
improvements in customer satisfaction as 
measured by Gfk (B2C: the bank 86 vs. 
competition 78).

In the corporate banking segment, the focus 
has shifted to the SME segment with new 
products and an optimised loan approval 
process. The bank also organised different 
panels for its clients. By investing time and 
energy in educating the team, the bank 
managed to deliver major digitalisation 
initiatives for improving the loan-approval 
process and promoting several new 
products such as Visa Business revolving. 

NLB Group 2017 Annual Report88

NLB Banka, Beograd 

Highlights: 

Key strengths and strategic actions:

The year 2017 has been a good year for 
NLB Banka, Beograd, which generated 
EUR 3.73 million of  profit after tax 
(in 2016: EUR 2.15 million). Despite 
challenging market conditions, the pressure 
on interest rates, increasing regulatory 
requirements, and strong competition in 
the market, the bank achieved growth 
of  more than 20% in all its key business 
segments. The bank supported the retail 
and corporate sector of  Serbia, with over 
EUR 238 million in loan products that 
contributed to an increase of  its balance 
sheet by EUR 95 million (34.4% YoY). 
This growth is generated by accelerated 
performing loans portfolio growth of  
50% (EUR 79 million). At the same time, 
customer deposits grew by 36.7% (EUR 
70 million). NPL ratio stood at 5.1% (the 
average of  the Serbian banking sector is 
around 12%), down from 10.3% in 2016. 

The bank is working on improving 
customer experience, aligning it with 
the needs of  a modern-day client who 
expects a seamless omnichannel journey. 
In 2017, growing customer satisfaction 
and improving customer experience with 
a team of  dedicated professionals were 
one of  the key business priorities. In this 
respect, the bank also continued adjusting 
its offer to meet clients’ needs also by 
further development of  an online cash 
loan application, and introduced an online 
application for loans in the agriculture 
segment. Following the latest trends in the 
banking industry, the bank implemented a 
number of  innovative communication and 
sales channels initiatives by modernising its 
contact centre, online chat, M-banking, and 
E-banking applications. 

The bank expanded its sales force by 
introducing a network of  sales agents to 
reach the regions of  country where the 
bank is not present with its branch network.

The efforts to cater to clients’ needs resulted 
in a substantial increase in customer 

•  Universal bank, focused on private 

•  A strong focus on customer experience 

individuals, agro business, SMEs, large 

and delivering outstanding service to 

corporates and international companies.

each client, with the development of 

innovative sales and communication 

•  A network of 31 branches all over Serbia 

strategies, both digital and traditional.

and 1.2% market share by total assets.*

•  Increasing brand name and awareness 

•  Achieving organic and sustainable 

of the bank as a reliable partner. 

business growth in all segments.

•  Enthusiastic and motivated team of 

professionals eager to move forward.

* Last available data as at 30 September 2017.

Table 16: Key performance indicators of NLB Banka, Beograd

in EUR thousand

Income statement indicators

2017

2016

Change

Net interest income

Net non-interest income

Total costs

Provisions and impairments

Result before tax

Result after tax

17,984

3,015

14,748

2,612

-16,336

-16,980

-919

3,744

3,731

1,808

2,191

2,152

Financial position statement indicators 

Total assets

370.806

275,798

Loans and advances to non-banking sector (net)

238,795

159,363

21.9%

15.4%

-3.8%

-

70.9%

73.4%

34.4%

49.8%

36.7%

35.0%

1.0 p.p.

0.1 p.p.

2.0 p.p.

0.3 p.p.

259,755

189,962

61,443

45,525

20.1%

19.1%

6.1%

6.7%

1.2%

77.8%

15,184

5.1%

1.2%1

6.0%

4.7%

0.9%

97.8%

-20.0 p.p.

21,891

10.3%

1.0%

-30.6%

-5.2 p.p.

0.2 p.p.

91.9%

83.9%

8.0 p.p.

Deposits from non-banking sector

Equity

Key financial indicators

Capital adequacy ratio

Interest margin

Return on equity after tax (ROE a.t.)

Return on assets after tax (ROA a.t.)

Cost Income Ratio

Non-performing loans

Non-performing loans/total loans (risk methodology)

Market share in terms of total assets

Loans to non-banking sector (net)/deposits 
from non-banking sector (LTD)

1. as at 30 September 2017

NLB Group 2017 Annual Report89

Branko Greganović

President of the 

Management Board

In 2017 we recorded a solid EUR 
3.73 million in net profit. We will 
strive to improve our customers’ 
experiences and align them with the 
needs of  a modern-day client who
expect a seamless omnichannel journey.

Figure 48: Net non-banking sector loan book split 

Retail

39%

EUR 93m

Corpo.

61%

EUR 146m

EUR 239m

satisfaction, and the growth of  trust in the 
bank showed by the survey highlighting Gfk 
(B2C: NLB Banka 84 vs. competition 77).

The bank also continued to invest in 
educational and training programmes, 
aiming to boost potential of  employees and 
develop the team’s learning and execution 
capacity and improve overall employee 
experience. All those efforts resulted in 
enhancement of  employee engagement and 
improvements in corporate culture as also 
confirmed by the related surveys.

Retail and Corporate banking

In 2017, the bank was one of  the fastest 
growing banks on the market in the retail 
segment. The bank achieved YoY growth 
of  cash loans of  43%, with the total loans 
disbursed of  EUR 61 million. Digital 
marketing campaigns generated 19% 
and the bank’s network of  sales agents 
contributed 11% of  the total cash loans 
production. 

Despite the fact that there was no loan 
growth in the corporate lending in Serbian 
banking sector, the bank managed to place 
35% more loans than in 2016, and reached 
the level of  EUR 93 million of  this segment 
net performing loans portfolio. 

The results achieved in agro banking in 
2016 were surpassed significantly in 2017, 
increasing its portfolio in the segment by 
116%. The bank reached the market share 
of  10% and the level of  EUR 47 million 
of  the outstanding amount (2016: EUR 
22 million). In 2017, the bank was among 
the market leaders for loans subsidised 
by the government. In an effort to build 
relationships with customers and to act in 
line with its motto ‘NLB na polju’ (NLB 
on the field), the bank continued with 
various activities and events organised for 
farmers. The bank also participated in both 
local and international fairs to improve its 
relationships in the segment, including the 
most important event in this segment – the 
International Agricultural Fair in Novi Sad. 

NLB Group 2017 Annual Report90

Chapter 11 

Financial Markets

17

The segment includes income generated 

by the liquidity reserves, as well as the 

surplus from fund transfer pricing to 

other business segments in Slovenia. 

Financial markets in Slovenia recorded 

a profit before tax of EUR 23.0 

million, despite a negative interest 

rate environment and low returns on 

the international bonds market. 

The negative net non-interest income of  
Financial markets in Slovenia in 2017 
was affected by regulatory costs related 
to payment to SRF, while the 2016 result 
includes negative effects from a wind-down 
of  interest rate hedging derivatives and fees 
related to prepayment of  selected wholesale 
funding in the total amount of  EUR 3.0 
million.

Net interest income in Financial markets 
in Slovenia decreased by 34% in 2017 
due to decreasing yields in the securities 
portfolio, the maturity of  some high yield 
assets, and due to higher expenses resulting 
from the increased level of  excess liquidity. 
Substantially lower reinvestment yields 
negatively affected net interest income of  
the segment.  Decreasing LTD contributed 
to increased cash equivalent positions 
with negative carry.  Management of  the 
structure and volume of  banking book 
securities and the hedging derivatives 
portfolio is aimed at optimisation of  net 
interest income that should benefit from 
potential improvements in the interest rate 
environment.

17.

As included in the Financial 

markets segment in Slovenia.

The Group’s ALM

The purpose of  the Group ALM process 
is to manage the Group’s balance sheet 
with respect to interest rate, currency, and 
liquidity risk considering macroeconomic 
development and financial markets 
environment, as well. In accordance 
with the Group policy, the ALM 
function supports the Group’s business 
lines and enables them to fully focus on 
their commercial tasks and credit risk 
management. By applying a funds transfer 
pricing methodology, the Group’s business 
lines transfer assets and liabilities risks 
to ALM so that they are not affected by 
market movements in interest rates or 
liquidity spreads. 

With many years of  experience in trading 
with financial instruments, the Bank has 
a high level of  expertise and is constantly 
learning and adapting to the changing 
market environment and customers’ needs. 
The Bank helps maintain its competitive 
advantage in providing high quality services 
in the field of  financial instruments by 
nurturing strong relationships with global 
partners.

The main building block activities of  the 
Financial markets Business Line are:

•  Management of  banking book securities 
for the Bank. The main aim of  this 
portfolio is to provide liquidity, along 
with stabilisation of  the interest margin 
and management of  the interest rate 
risk. 

•  Operational liquidity management of  

the Bank, including transactions on the 
interbank market, such as placements 
and deposits, currency swaps, buying 
and selling of  securities, and repo 
transactions. The Bank’s liquidity 
position can also be managed through 
the ECB’s open market operations if  
required, as a result of  the substantial 
portfolio of  ECB eligible assets in the 
banking book.

•  Wholesale funding activities of  the 
Group, with the aim of  achieving 
diversification, improvement of  
structural liquidity, and fulfilment of  
regulatory requirements.

•  Foreign exchange and interest rate risk 
management of  the Bank, through 
transactions on the interbank market, 
including currency spot/forward 
transactions, interest rate swaps, and 
cross currency interest rate swaps.

•  The Bank’s trading activities include 
proprietary trading, acting as the 
primary dealer for bonds issued by 
RoS and treasury bills, market-making 
for Slovenian eurobonds, co-leading at 
ESM/EFSF bond issues, and managing 
banknotes.

•  The Bank provides market access to 

corporate clients, financial institutions, 
and the Group (money market 
instruments, debt securities, foreign 
exchange, and interest rate derivatives).

NLB Group 2017 Annual Report91

Table 17: Performance of the Financial markets segment in Slovenia

Financial markets Slovenia

in EUR million consolidated

Net interest income

Net non-interest income

Total net operating income

Total costs

Result before impairments 
and provisions

Impairments and provisions

Result before tax

Gross loans to NBS

Borrowings

2017

31.9

-2.1

29.8

-6.7

23.1

0.0

23.0

221.1

260.7

2016

Change

48.3

-7.7

40.6

-6.6

34.1

0.0

34.2

254.7

616.2

-34%

72%

-27%

1%

-32%

-

-33%

-13%

-58%

Note: Investment banking and Securities Service as a part of the Financial 

markets in Slovenia segment is represented in a separate chapter.

Figure 49: NLB Group balance sheet structure as of 31 December 2017

Group NLB 31 Dec 2017
EUR 12,238m

Other assets 4%

HFT 2%

HTM 21%

EUR
2,963m

FVPL 0%

AFS 77%

Loans to banks 0.2%

Cash 15%

Placements
with banks
29%

Demand
deposits
at banks 11%

EUR
1,767m

State loans
7%

Corporate
loans
45%

EUR
6,994m

CB reserves
45%

Retail loans
48%

Financial
investments
24%

Cash equivalents
and placements
with banks
15%

LTD
71%

Equity 14%

Subordinated debt 6%

Other liabilities 2%
Funding 3%

Debt
securities
in issue
0%

EUR
422m

State deposits 3%

EUR
9,879m

Corporate
deposits
23%

Deposits
from banks
10%

Wholesale
borrowings
84%

- sight 74%
- term 26%

Retail
deposits
74%

Loans to
non-banking
sector
57%

Deposits
from
non-banking
sector
81%

LTD (year-end)

76%

75%

74%

71%

Note: Loans to non-banking sector includes

EUR 717.5 million loans eligible with ECB

as collateral (liquid assets). 

Assets

Liabilities 

2014

2015

2016

2017

NLB Group 2017 Annual Report92

The Group is well-capitalised (CET1 ratio 

15.9%18) and self-funded (LTD 70.8%), and 

has a stable deposit base that ensures a 

robust liquidity position (liquid assets of 

transfer pricing and external pricing policy. 
When necessary, derivatives are also used, 
mainly plain vanilla interest rate swaps with 
an application of  Hedge Accounting rules. 

EUR 5.45 billion)

with the optimisation of  its long-term 
liabilities by selected prepayments, 
improvements of  financial conditions, 
and prolongation of  credit arrangements. 
To achieve harmonisation and optimal 
terms all activities for borrowing and 
optimisation of  funding of  Group members 
on international financial markets are 
coordinated by the Bank.

Through the Investor Relations function, 
the Bank and its Group members in 2017 
maintained an active dialogue with its 
existing investor base, and with a wider 
international capital markets community. 

The Bank regularly monitors regulatory 

developments and keeps a constant 

dialogue with the regulator regarding 

future requirements, including the MREL 

which will likely influence the Bank’s future 

activities on financial markets. In this 

context, majority of all measures for the 

adjustment of the Bank’s certain existing 

long-term liabilities to meet MREL criteria 

were already undertaken in 2017. 

Active profitability management has been 
supported by a highly disciplined deposit 
pricing policy, enabling the response to a 
very competitive loan market all over the 
Group home countries.

Active optimisation of liability structure 

Wholesale funding activities in the 
Group are conducted with the aim of  
achieving diversification, improving 
structural liquidity, and fulfilling regulatory 
requirements. 

Due to a solid liquidity position in 2017, 
the Bank and its Group members did 
not raise new wholesale long-term funds 
on the international financial markets by 
borrowing or issuing debt instruments. In 
July 2017 the senior unsecured bond issued 
by the Bank, in the amount of  EUR 300 
million, matured. The Group undertook 
an active liability management approach 

Figure 50: Key changes of NLB Group liabilities and capital in 2017 (in EUR million)

457.9

77.5

0.2

12,039.0

-95.5

162.5

12,237.7

-380.9

-22.9

6
1
0
2

c
e
D
1
3

s
t
i
s
o
p
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d

l
i
a
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R

s
t
i
s
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d
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t
a
r
o
p
r
o
C

s
t
i
s
o
p
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e
t
a
t
S

t
b
e
d
d
e
t
a
n
d
r
o
b
u
S

i

i

g
n
d
n
u
f

e
l
a
s
e
l
o
h
W

y
t
i
u
q
E

7
1
0
2

c
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D
1
3

s
e
i
t
i
l
i

b
a
i
l

r
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h
t
O

Despite the low interest rate environment, 
the Group managed to maintain a strong 
and stable deposit base, consisting mostly 
of  sight deposits. This demonstrates the 
strong relationship between the Group and 
its clients, which contributes to a well-
diversified funding sources of  the Group. 
In order to keep a conservative risk profile, 
the liquidity buffers of  the Group have been 
predominately kept in high quality liquid 
assets, forming a sufficient liquidity cushion 
to facilitate a re-leveraging of  the Group. 

The funding structure of  the Group 
remained simple; the increase of  customer 
deposits was compensated by the decrease 
in wholesale borrowings. Total loans to the 
non-banking sector did not meet non-
banking sector deposit dynamics, mostly 
due to corporate segment deleveraging.

From the interest rate risk perspective, the 
low interest rate environment contributed 
to greater demand for fixed rate loans. 
Duration of  securities portfolio also 
increased. In order to decrease interest 
rate risk exposure the Group increased 
the volume of  interest rate derivatives and 
managed to slightly decrease duration 
gap between interest sensitive assets and 
liabilities to 1.76 years from 1.85 years in 
2016. Positions are well in line with the 
Group’s conservative risk profile, and within 
all regulatory and internal limits. Exposure 
to interest rate risk and basis risk is being 
monitored carefully from earnings, as well 
as from an economic value perspective. 
It has been managed via responsive fund 

18.

Envisaging dividend payment in 

100% of net profit after tax of the 

Bank (EUR 189.1 million).

NLB Group 2017 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
93

12,238 

million EUR in total 

assets of NLB Group

80.7%

deposits from the 

non-banking sector (% of 

total liabilities and equity)

44.6%

liquid assets (% of total assets)

A price insensitive deposit base and the 

structure of the loan book enables the 

Group to benefit from an uptrend in 

interest rates

Despite the historically low levels of  interest 
rates, the Group managed to optimise 
its funding sources by attracting core 
customer segments, resulting in the increase 
of  customer deposits, which presented 
81% of  the Group’s total assets as at 31 

December 2017, compared to 78% as at 31 
December 2016. Driven by a low interest 
rate environment, the main change in the 
funding structure was the transformation of  
term to sight deposits, to which the Group 
responded with conscious liquidity reserves 
management. The share of  sight deposits 
in the total balance sheet increased to 74%, 
but still proved to be very stable according 
to the internal methodology. 

Figure 51: Evolution of the funding structure confirms 

a stable deposit base in NLB Group (in EUR million, year-end)

LTD

104%

85%

76%

75%

74%

71%

14,176

1,145
364

3,549

12,490

1,271
285
2,677

11,909

11,822

12,039

12,238

1,369
305
1,291

1,450
289
1,062

1,526
272
803

1,688
249
422

9,118

8,257

8,944

9,021

9,439

9,879

2012

2013

2014

2015

2016

2017

Deposits from non-banking sector

Wholesale funding

Other liabilities

Equity

m
R
U
E

Figure 52: Decreasing average liabilities interest rates in NLB and in NLB Group

1.5%

1.4%

1.4%

1.2%

1.2%

1.1%

1.1%

1.1%

0.9%

0.9%

0.8%

0.7%

0.8%

0.6%

0.7%

0.6%

0.6% 0.6% 0.5% 0.5% 0.4%

0.5% 0.4%

0.4% 0.4%

0.3% 0.3% 0.3%

0.3% 0.3%

0.1% 0.1%

1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17

NLB Group

NLB

NLB Group 2017 Annual Report94

Despite the low interest 
rate environment, the 
Group managed to 
maintain a strong and 
stable deposit base, 
consisting mostly of 
sight deposits.

Figure 53: Key changes of NLB Group assets in 2017 (in EUR million)

280.4

35.6

12,039.0

185.4

74.6

12,237.7

-15.8

-318.9

-42.5

6
1
0
2

c
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D
1
3

s
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a
o

l

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i
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3

s
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t
s
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v
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i

l
a
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a
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F

s
k
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i

w

s
t
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d
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B
C
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t
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w

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s
n
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o
L

Figure 54: Evolution of NLB Group liquid assets structure 

reflects a robust liquidity position (in EUR million) providing 

the basis for future core growth (year-end)

Liquid assets 
in total assets

32%

6,000

5,000

4,541

4,000

3,000

2,000

1,000

m
R
U
E

0

52%

0%
9%

20%

19%

2012

44%

45%

44%

44%

45%

5,495

5,413

5,248

5,346

5,455

58%

1%

9%

17%

15%

2013

57%

2%

13%

13%

16%

2014

50%

5%

16%

14%

15%

2015

50%

53%

1%

13%

19%

16%

2016

1%

13%

20%

13%

2017

ECB eligible credit claims

Cash & CB reserves

Placement with banks

Trading book debt securities

Banking book debt securities

Encumbered assets

NLB Group 2017 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
95

Figure 55: Banking book portfolio of NLB Group by Fitch rating, asset class, and by geographical structure as at 31 December 2017

Other
17%

AAA
13%

BBB
7%

A 51%

Corporate 1%

DE 8%

FR 7%

AA
13%

Covered
bond 3%

GGB 5%

Agency
3%

Senior
Unsecured
18%

SEE 14%

SI 33%

Government
securities 70%

NL 5%

LU 4%

AT 3%

BE 3%

FI 2% 

Other
21%

some SEE countries with a lower rating to 
increase the portfolio’s profitability. The 
investment strategy, for the most part, 
remained conservative and focused on a 
prudent tenors and rating structure. 

Note: ‘Other’ in split of the portfolio by rating represents mostly exposures towards sovereigns of subsidiary banks.

The Group liquidity reserves (41% of total 

assets) act as a safety cushion in times of 

severe market stress

Total assets remained stable throughout 
2017. Due to early prepayment or the 
maturity of  certain loans in a significant 
amount that were not being fully replaced 
by new production, loans to customers 
decreased. The Group maintained a 
strong liquidity position with liquid assets, 
accounting for 44.6% of  total assets. 

The Group’s liquid assets are comprised 
of  cash, placements with central banks, 
placements with banks, debt securities 
portfolio, and credit claims eligible for 

central bank secured funding operations. A 
small part of  liquid assets is encumbered for 
operational and regulatory purposes. The 
liquidity reserves consist of  liquid assets 
which are not encumbered and can provide 
funding of  future core growth.

Low interest rates and excess liquidity 
throughout 2017 put some pressure on the 
financial performance of  the Group. The 
focus was therefore on the optimisation of  
the composition of  the liquidity reserves 
and on achieving a positive carry. The 
Group banking book securities portfolio was 
further diversified in terms of  asset class 
(corporate bonds) to avoid concentration 
risk, as well as geographically by including 

A simple balance sheet supported by a 
strong capital position, stable funding, 
and robust liquidity puts the Group 
on the path of  future growth.

Uršula Kovačič Košak

General Manager, Financial Markets

NLB Group 2017 Annual Report96

Archibald Kremser 

Member of the Management Board

Andreja Stražišar

General Manager, Controlling 

NLB Group 2017 Annual Report97

Andrej Meža

General Manager, Investment  

Banking and Custody Services

Andreja Stražišar

General Manager, Controlling 

Uršula Kovačič Košak

General Manager, Financial Markets 

NLB Group 2017 Annual Report98

Anica Knavs

General Manager, Financial Accounting 

NLB Group 2017 Annual ReportAnica Knavs

General Manager, Financial Accounting 

99

Jovica Jakovac 

General Manager, Group Real  

Estate Asset Management 

NLB Group 2017 Annual Report100

NLB Group 2017 Annual ReportChapter 12 

Non-core Markets 
and Activities

Non-core markets and activities include 

operations to be divested according to 

the Restructuring plan including the 

non-core Group members, non-core part 

of the Bank’s portfolio, as well as some 

non-core equity investments. The Group 

successfully realised the objectives of 

the plan by implementation of the sales 

of entities, portfolios, individual assets, 

and the collection or restructuring of 

assets, as well as by closing of subsidiaries. 

In 2017, the segment recorded a 

positive result supported by successful 

collection of NPL, a gain from divesting 

an equity exposures and successful 

divestment of non-core subsidiaries. 

The non-core pre-tax result in 2017 
amounted to EUR 31.2 million (2016: EUR 
-18.9 million). A significant improvement 
was based on one hand on active NPL 
management (major effects on release of  
provisions due to collections) reflected in a 
positive development of  cost of  risk (EUR 
12.9 million of  released impairments and 
provisions; in 2016 the result included 
impairments due to the sale of  part of  the 
non-performing portfolio in the amount 
of  EUR 7.0 million), and on the other 
hand on generation of  non-recurring 
income 19 (EUR 13.2 million; in 2016 
result included effects of  the sale of  an 

In 2017, the non-core 
segment made a positive 
contribution to the Bank’s 
results for the first time.

equity investment amounting to EUR 4.9 
million). Activities related to real-estate 
management contributed to non-interest 
income as well (EUR 5.3 million).

One of  additionally contributing factors to 
the segment’s result was a decrease of  costs 
of  operations, which were reduced by as 
much as 10% YoY to the level of  EUR 21.7 
million (2016: EUR 24.2 million). 

Total assets in the segment of  Non-core 
markets and activities of  the Group in 
2017 amounted to EUR 391.3 million. The 
segment includes EUR 141.1 million of  
net performing leasing contracts in NLB 
Leasing d.o.o., Ljubljana (in liquidation). 
Compared to the end of  2016, the figure 
was reduced by EUR 111.3 million in line 
with the Restructuring plan and the strategy 
of  non-core divestment. The large majority 
of  the non-strategic assets comprise loan 
exposures (approximately 69%), and a 
smaller share of  investment properties 
and properties&equipment received for 
repayment loans (approximately 21%), 
equity exposures (approximately 1%), and 
other assets. 

The wind-down of  the non-core segment in 
2017 included:

•  a reduction of  the Bank’s credit business 

with foreign clients,

•  divestment of  non-strategic Group 

members,

•  sale of  the Bank’s equity participations, 

and

101

In 2017, the Group 
successfully realised its 
strategy and objectives of 
the Restructuring plan with 
regard to the wind-down of 
the non-core segment in line 
with the EC commitments.

Reduction of the Bank’s credit 

business with foreign clients

The Bank refrains from undertaking any 
new credit activities with corporate clients 
incorporated outside Slovenia that are not 
members of  the groups of  clients whose 
headquarters or final beneficiary is in 
Slovenia. Consequently, the wind-down 
of  the legacy portfolio in 2017 in line with 
the restructuring plan continued. The 
Bank resolved several important Croatian 
receivables in 2017 to contribute to the 
exposure reduction by EUR 36.1 million. 
With the final resolution of  NPE towards 
several Bosnian corporate clients, the 
exposure was additionally reduced by EUR 
91.2 million.   

19.

Non-recurring income mainly 

from the sale of non-core equity 

investments (EUR +9.5 million), as 

well as one court settlement (EUR 

+1.2 million) and the sale of Czech 

factoring company in liquidation 

•  active management of  real estate assets.

(EUR +2.5 million). 

NLB Group 2017 Annual Report102

Table 18: Results of the non-core foreign markets and activities segment 

in EUR million consolidated

Non-core markets and activities

Net interest income

Net non-interest income

Total net operating income

Total costs

Result before impairments and provisions

Impairments and provisions

Result before tax

Segment assets

Net loans to NBS

Gross loans to NBS

Investment Property and Property & Equipment 
received for repayment of loans

Other assets

Deposits from NBS

Non-performing loans (gross)

2017

16.8

24.1

40.9

-21.7

19.2

12.9

31.2

391.3

269.9

448.5

81.6

39.9

10.2

279.7

2016

Change

15.4

10.9

26.3

-24.2

2.1

-20.9

-18.9

502.6

325.1

675.9

113.7

63.8

26.5

588.3

9%

120%

55%

-10%

784%

-162%

264%

-22%

-17%

-34%

-28%

-38%

-61%

-52%

Divestment of non-strategic 

Group members

List of  liquidation proceedings 
initiated in 2017:

In the Group’s non-core members (most 
of  which operated in leasing, factoring and 
real estate), new business has been stopped 
and the total portfolio has been decreasing 
through regular repayments, collections, 
restructurings, sales, etc. In 2017 liquidation 
proceedings were initiated in the remaining 
non-strategic entities (listed below), except 
for the leasing company in Bosnia and 
Herzegovina. Apart from that a Czech 
factoring company in liquidation was sold.

•  NLB Propria, Ljubljana

•  NLB Leasing, Ljubljana 

•  Prospera Plus, Ljubljana

•  NLB InterFinanz, Praha

•  NLB InterFinanz, Beograd

•  Prvi faktor, Beograd

List of  companies sold in 2017:

•  NLB Factoring Brno, in liquidation

Main achievements of the 

non-core segments in 2017:

•  Realisation of the strategy and objectives 

from the Restructuring plan, with regard to 

the wind-down of the non-core segment 

in line with the EC commitments.

•  Sale of non-strategic equity participations 

(leaving the remaining non-core equity 

portfolio at EUR 0.9 million), as well as 

the sale of the Czech non-core subsidiary 

NLB Factoring which was in liquidation. 

The total result from these transactions 

amounted to EUR 11.1 million.

•  Several individual exposures to 

Croatian clients were sold, thereby 

contributing to a reduction of NPL.

•  A substantial decrease of costs of 

operations, which were reduced by as 

much as 10% YoY to the level of EUR 

21.7 million (2016: EUR 24.2 million).

New business has 
been stopped in non-
strategic subsidiaries, 
liquidation procedures 
were introduced, and the 
total portfolio has been 
decreasing through regular 
repayments, restructurings, 
collections, sales, etc.

NLB Group 2017 Annual Report103

Efficient and transparent real 
estate value optimisation and 
divestment was achieved by 
a dedicated team of experts 
and specialised real-estate 
management software.

of  Pozavarovalnica Triglav RE d.d., 
reached a court settlement and agreed that 
Zavarovalnica Triglav d.d., Ljubljana would 
pay to the Bank the additional EUR 1.2 
million.

Active management of real estate assets 

Sale of NLB’s equity participations 

The Bank has continued divesting its equity 
participations, and consequently by the end 
of  2017 the overall asset volume of  equity 
participations had been further reduced 
from EUR 21.7 million to EUR 0.9 million.  
The sales resulted in positive P&L effect of  
EUR 9.8 million. 

The Bank and Zavarovalnica Triglav d.d, 
Ljubljana, which had squeezed out the 
Bank as one of  minority shareholders 

The remaining NPL exposure divestment 
process is being facilitated through a 
specialised team for collateral real estate 
repossessing, managing, and divesting. Real 
estate expertise and services are offered 
to the Group members so they are able to 
most efficiently divest remaining NPL, or 
to repossess collateral real estate. Besides 
the Group’s REAM, local management 
entities remain in four relevant markets: 
Slovenia, Croatia, Serbia, and Montenegro, 
also offering local support to other Group 
markets.

The main task of  these management teams 
is to ensure value-preserving strategies for 
the management of  real estate, respectively 
the collateral value of  NPL claims by 
either temporarily repossessing real estate 
or ensuring a value-preserving divestment 
process of  the real estate or a claim. 
From 2015 to 2017 the team executed or 
supported real estate transactions with a 
total sales value of  over EUR 100 million, 
and directly or indirectly contributed to 
a EUR 350 million of  NPL reduction, 
including EUR 160 million in 2017 alone.

In Q4 2017 the Group digitalised 
operations through the implementation 
of  comprehensive real estate software 
integrated with a dedicated web page (www.
nlbrealestate.com). This provides real time 
information about actual offers for the 
clients, including real estate performance 
indicators analyses and scenarios for more 
demanding investors. 

Over

182.5 

million EUR in reduction 

of gross loans to foreign 

clients in 2017

Over

100 

million EUR in total 

sales value of real estate 

transactions executed or 

supported by the real estate 

team from 2015 to 2017

Figure 56: Total asset evolution by activity (in EUR million)

326 

247 

194 

172 

166

133 

120 

76 

53 

44

124 

90 

119 

116 

75

51 

36 

34

47 

5 

32 

26 

11 

7 

8

NLB Leasing Ljubljana
- in liquidation

NLB InterFinanz
- in liquidation

Other leasing
subsidiares

Real estate
subsidiares

Other non-core
subsidiares1

2014

2014

2015

2016

2017

1. NLB Factoring - sale in July 2017, NLB Propria, Prospera Plus, LHB AG 

NLB Group 2017 Annual Report104

Chapter 13 

Processing Operations

Market trends dictated by digitalisation, 

and continuous endeavouring for 

further optimisation of processes 

(processing) have become the Bank’s 

essential and permanent tasks to 

enhance customer experience.

Retaining the position of market leader 

and most trusted payment service 

provider through experience, market 

insight, and quick responses to present 

and future challenges

The Group recorded a higher volume 
of  payment transactions processed than 
in the previous year (a 1.5% increase in 
number of  transactions, and a 12.5% 
increase in the total value of  transactions), 
and retained market share in the area of  
payment services. The Bank succeeded in 
retaining its market position as the leading 
and trusted payment service provider with 
a stable 23.9% market share in Slovenia.  
This positive result confirms continued 
commitment to quality, reliability, and 
security of  payment services in the Group. 

The constantly changing payment services 
environment demands flexibility, accurate 
assessment, and adequate responses to 
market and regulatory challenges (e.g. 
regulation, standards, and scheme rules). 
Among other adjustments due to changes 
in the external environment, the Bank 
successfully introduced a QR code for 
payment orders on all bank channels, 
enabling simplified initiation of  payment 
orders for customers. As many of  bill issuers 

(billers) in Slovenia are still preparing (or 
just starting initial phase) to offer usage 
of  a QR code, wider application of  a 
named code on payment orders is 
expected in 2018.                                                               

Following current trends like digital 
payment instruments, improved technical 
devices, and STP end-to-end processes, the 
Bank was very proactive and supportive in 
developing the Instant payment solution, 
which is planned to be introduced by 
Bankart (National automated clearing 
house) to the Slovenian payments market 
in the last quarter of  2018. The National 
instant payments scheme (based on SEPA 
standards) is the next important step to 
accommodate higher customer demands. 
According to the scheme rules, most of  the 
payments will be processed in real time, 24 
hours a day, 365 days a year in less than 5 
seconds.  

Simultaneously, within the Instant payment 
project in the Bank, a number of  activities 
were initiated in order to realise necessary 
internal technical and process adaptions on 
time.  

The largest cash processing centre in 

Slovenia

Cash services are an important part of  the 
Bank’s product line which aims to satisfy 
customers’ needs. An ongoing process of  
increased automation and the digitalisation 
of  business process and paperwork has 
improved service quality, and this remains 
the primary focus.

With engagement and 
dedication, the Bank provides 
professional services to 
clients and strives for 
the development of the 
best client experience.

The Bank is the biggest all around cash 
support services provider in Slovenia, 
offering services to 13 out of  15 commercial 
banks (NLB included). The Bank, with 
its highly automated, technology-based 
operations and specialised experience-
based knowledge, is providing service 
of  exceptional quality which has been 
recognised by a majority of  the banks 
in Slovenia that have trusted their cash 
operations to the Bank. 

The cash processing centre with its 
armoured vehicle fleet, is processing and 
supplying cash for the Bank and other 
banks operating in Slovenia – including 
nearly 500 bank branches and over 950 
ATMs. Using an advanced forecasting 
system, the Bank is able to estimate future 
cash use in each cash point it supplies, 
taking into account many factors that drive 
cash demand and its volatility. This enables 
adaptability, flexibility, and efficiency in 
managing cash supply and logistics.

The constantly changing 
payment services environment 
demands flexibility, accurate 
assessment, and adequate 
responses to market and 
regulatory challenges.

NLB Group 2017 Annual Report105

A new settlement environment for 

securities operations and legislative 

challenges on financial markets

The biggest challenge regarding financial 
markets processing in 2017 was integration 
of  the Slovenian capital market into a 
T2S environment. In addition to the 
implementation of  a new securities 
settlement process on the domestic 
market through a DCA for the Bank, T2S 
introduced European harmonised rules for 
corporate actions processing, according 
to which KDD members must process all 
corporate actions for their clients. Due to 
those reasons, the Bank processed almost 
35,000 corporate actions in 2017 for its 
brokerage clients with trading accounts.

As the most important financial institution 
in the country, the Bank is also the only 
bank in Slovenia offering access to DCA 
in T2S to other clients and so provides 
indirect access to cash settlement for 
those participants who cannot carry it 
out themselves (brokerage and insurance 
companies). In 2017 the Bank processed 
more than 1,500 transfers to and from 
DCA in the context of  T2S Payment Bank 
role.

Due to major EU legislative changes 
and new requirements, 2017 was very 
challenging including the implementation 
of  margin requirements and revised 
reporting requirements of  derivatives under 
the EMIR Regulation, the introduction 

of  new comprehensive reporting of  all 
financial instruments under the MiFIR 
regulation, and the preparation for the 
new International Accounting Standard 
IFRS9. Necessary adjustments arising from 
the aforementioned changes in legislative 
requirements were implemented with 
continuous optimisation of  processes and 
implementation of  several improvements 
and automations. 

With engagement and dedication, the Bank 
provides professional services to clients and 
strives for continuous development of  the 
best client experience.

NLB has the biggest market share in 
payment services and cash supply services 
in Slovenia. It’s the result of  a continued 
commitment to quality, reliability, and 
security of  payment services in the Group. 
Our future endeavours are focused on 
upgrading customer satisfaction through 
further optimisation of  processing based 
on deep insight into market trends 
that are dictated by digitalisation.

Irena Dolinar

Alenka Korče

Dražen Bundalo

General Manager, 

General Manager, 

General Manager, Financial 

Payments Processing

Cash Processing

Markets Processing

Supporting banking operations:

Efficient processing operations contribute 

to the quality of Bank’s payment services.

23.9% 

payment services market

share in Slovenia

1,450

cash points are supplied

with cash by NLB in Slovenia

35,000 

processed corporate actions

for brokerage clients

NLB Group 2017 Annual Report106

Chapter 14 

Risk Management

The strong capitalisation and liquidity 

position continued in 2017. A robust 

Risk Management framework is 

comprehensively integrated into 

decision-making, steering, and mitigation 

processes within the Group in order 

to proactively support its business 

operations. Risk management in the 

Group is responsible for managing, 

assessing, and monitoring risks within the 

Bank as the main entity in Slovenia, and 

the competence centre for six banking 

subsidiary banks. Furthermore, it is also 

responsible for several ancillary services 

companies and non-core subsidiaries 

which are in a controlled wind-down. 

In the year 2017 the trend of  an 
additionally improved credit portfolio 
quality continued, with a focus on the 
quality of  new placements leading to a 
diversified portfolio of  customers and 
further decrease of  NPE volume, which 
approaches the average EU banking level. 
In addition, the coverage ratio remains 
high, enabling further NPE reduction 
without significant influence on the cost of  
risk in the years to come. Positive trends 
have been recorded throughout the region 
in terms of  clients putting greater trust 
in economic developments, alongside the 
related recovery in consumption and the 
real estate market. An economic upswing 
and other one-off occurrences resulted 
in the negative cost of  risk on the Group 
level, whose evolution was otherwise very 
stable and in line with strategic business 
orientations and expectations. 

In a negative interest rate environment, the 
Group was facing growing excess liquidity, 
whereby significant attention was put on the 
structure and concentration of  the liquidity 
reserves, also having in mind potential 
adverse negative market movements. 
Excess liquidity and market demand for 
fixed interest rates products resulted in 
moderately increased interest rate risk 
exposure, which stayed within relatively low 
to moderate tolerance toward this risk. The 
Group was included in the ECB Stress test 
2017 – interest rate risk in the banking book 
which resulted in a favourable adjustment 
of  Pillar 2 Guidance as a part of  the overall 
SREP requirements. Moreover, during 
2017 the Group’s capital and liquidity 
position remained strong at both the Group 
and subsidiary bank levels, standing well 
above the targeted risk appetite profile.

Risk management principles

The Bank is, as a systemic bank, involved 
in the SSM, whereby the supervision 
is under the jurisdiction of  the Joint 
Supervisory Team of  the ECB and the 
BoS. ECB regulations are followed by 
all Group members, whereby the Group 
subsidiaries operating outside Slovenia are 
also compliant with the rules set by the local 
regulators. Across the Group, assessments 
are made and risks managed in the Group’s 
uniform manner, taking into account the 
specifics of  the markets in which individual 
Group members are operating in line with 
the Group’s risk management standards.

The Group pays great attention and 
importance to the risk culture and 
awareness of  all relevant risks within the 
entire Group. The main risk principles are 
integrated into the Group Risk Strategy, 
designed in accordance with business 
strategy and risk appetite orientations. 
Special focus is put on the inclusion of  risk 
analysis in the decision-making process on 
strategic and operating levels, diversification 
in order to avoid a large concentration, 
optimal capital usage and its allocation, 
appropriate risk-adjusted pricing, and 
the assurance of  overall compliance 
with internal policies/rules and relevant 
regulations.

The key goal of  Risk Management is to 
manage, assess, and monitor risks within 
the Group in line with the Group’s Risk 
Appetite and Risk Strategy, which are its 
fundamental risk management documents. 
The Group is constantly enhancing its risk 
management system in order to support 
business decision-making, comprehensive 
steering, and mitigation processes by 
incorporating the ICAAP, the ILAAP, the 
Recovery plan, and other internal stress-
testing capabilities.

Proactive Risk management in 2017

The activities related to IFRS 9 
requirements, entering into force in 
the beginning of  2018, including 
methodological adaptations and 
anticipated quantitative impacts, were fully 
implemented already in 2017, including 
an internal validation and external 
methodological review. Due to very 
favourable macroeconomic trends and the 
improved quality of  the credit portfolio, 
positive effects on the cumulative Group 
basis were recorded (as the difference 
between IFRS 9 and IAS 39), where effects, 
which are arising mainly from collective 
impairments, strengthened the Group’s 
capital basis. More information on effects 
from transition to IFRS9 is disclosed in the 
accounting part of  the annual report in 
note 2.34.

NLB Group 2017 Annual Report107

One of  the key aims of  Risk Management 
is to preserve a prudent level of  the Group’s 
capital adequacy. The Group monitors 
its capital adequacy at the Group and 
individual subsidiary bank level within the 
established ICAAP process, under both 
normal conditions and stressed conditions. 
As at 31 December 2017, the Group had a 
strong level of  capital adequacy (CET 1) of  
15.9% 20 which is well within the stated risk 
appetite limit, and above the EU average 
as published by the EBA. The Group is 
complying with both the applicable capital 
requirements for 2018 as well as the capital 
requirements on a fully-loaded basis (i.e. 
the capital requirements including the 
combined buffer in full amount, irrespective 
of  the legally applicable transitional 
implementation).

In comparison with 2016, the capital 
adequacy ratio decreased by 1.1 percentage 
point of  which 0.8 percentage points 
were due to correction of  treatment of  
the FX position on the consolidated level 
and treatment of  equity investments in 
non-euro subsidiary banks, requested by 
the regulator. The requested correction 
relates to structural positions arising 
from operations of  the Group’s non-euro 
subsidiaries banks. These positions are 
long, non-trading, and deliberately taken. 
On a consolidated level foreign exchange 
translation differences from these positions 
are recognised in the consolidated capital 
and do not have an impact on the Group’s 
profit and loss. By keeping its structural 
position open, the Group maintains a 
capital ratio insensitive to foreign exchange 

•  More than 68.5% reduction of NPL 

portfolio in last four years.

•  The Group reduced the NPL legacy portfolio 

from EUR 2,687 million to EUR 844 million in 

the period from 2014 to 2017 on the basis 

of a proactive NPL reduction strategy, while 

NPL formation from new production is very 

low due to improved credit standards and 

other enhanced risk management tools.  

Figure 57: NLB Group structure of the credit portfolio 

(gross loans and advances) by segment

SME

Corporates

Consumer

Mortgages

State

Institutions

24%

20%

19%

19%

11%

8%

Note: Gross exposures also include reserves at Central Banks and demand deposits at banks

movements. The Bank will try to partly or 
fully exclude this position from an open 
FX position in the future (by getting the 
approval from the regulator).

The strong capitalisation 
and liquidity position 
continued in 2017.

The second key aim is to maintain a solid 
level and structure of  liquidity. The Group 
holds a strong liquidity position at the 
Group and individual subsidiary bank level, 
which is well above the risk appetite with 
the LCR (according to the delegated act) of  
276%, and unencumbered eligible reserves 
in the amount of  EUR 5,026 million. 
Even in the event the stress scenario was 
to be realised, the Group has sufficiently 
high liquidity reserves in place in the form 
of  placements at the ECB, prime debt 
securities, and money market placements. 
The main funding base of  the Group at the 
Group and individual subsidiary bank level 
predominately entails customer deposits 
with a comfortable level of  LTD at 70.8%, 
giving the Group the potential for further 
customer loan placements.

Preserving a high credit portfolio quality 
represents the most important key aim, 
with a focus on the quality of  new 
placements leading to a diversified portfolio 
of  customers. The Group is actively 
present on the market, financing existing 
and new creditworthy clients. The lower 
indebtedness of  companies in Slovenia 
and their successful deleveraging has had a 
positive influence on the approval of  new 

loans. In the retail segment, positive trends 
have been recorded throughout the region 
in terms of  clients putting greater trust 
in economic developments, alongside the 
related recovery in consumption and the 
real estate market. The efforts, arising from 
the improved credit standards, resulted 
in the cumulatively very low new NPL 
formation ratio (2017: 0.6% of  gross loan 
portfolio, which equals EUR 58 million). 
In addition, a favourable macroeconomic 
environment across the region resulted in 
the negative cost of  risk, whose evolution 
during the year was otherwise very stable 
and sustainable in line with strategic 
orientations. 

On the Slovenian market, the focus is 
on providing appropriate solutions for 
retail, medium-sized, and small enterprise 
segments, while on the corporate segment 
the Bank established cooperation with 
selected corporate clients (through different 
types of  lending/investments instruments). 
All other banking members in the SEE 
region, where the Group is present, are 
universal banks mainly focusing on the 

20.

Envisaging dividend payment in 

100% of net profit after tax of the 

Bank (EUR 189.1 million).

NLB Group 2017 Annual Report108

Figure 58: Structure of NLB Group credit portfolio by client 

credit ratings (in EUR million) as at year end

56% 

57% 

61% 

58% 

25% 

23% 

18% 

12% 

7% 

6% 

5% 

5% 

NPL

25% 

19% 

14% 

9% 

Figure 59: NLB Group NPL 

volume (in EUR million)

2,623 

1,896 

1,299 

844 

A 

B 

C 

D and E 

(Highest quality)

2014

2015

2016

2017

retail segment and the segment of  medium-
sized and small enterprises. Their primary 
goal is to provide comprehensive services to 
clients by taking prudent risk management 
principles into account. The current 
structure of  the credit portfolio (gross loans) 
consists of  38% of  retail clients, 20% of  
large corporate clients, 24% of  SMEs and 
micro companies, while the remainder of  
the portfolio entails other liquid assets.

The Group puts considerable emphasis 
on new corporate and retail financing, the 
sustainability of  the credit risk volatility 
in terms of  its structure and cost of  risk, 
including the sustainable size of  the 
subsidiary banks. Moreover, the Group 
is constantly developing a wide range 
of  advanced approaches supported by 
mathematical and statistical models in the 
area of  credit risk assessment in line with 
best banking practises to further enhance 
existing risk management tools, while at the 
same time enabling faster responsiveness for 
clients. 

The restructuring approaches built in 
the past are focused on early warning 
detection of  clients with potential financial 
difficulties and their proactive resolving. 
The structured approach and successful 
application of  various restructuring tools 
resulted in a number of  clients being 
cured in past years, and transferred back 
to the front office. In addition, substantial 
progress was made in retail restructuring 

(Default) 

2014 

2015 

2016 

2017 

NPL volume

by focusing on a systematic approach and 
proactive usage of  standardised tools for the 
timely restructuring of  exposures to private 
individuals. 

The strong commitment to reduce the 
NPE legacy on the Group level continued 
in 2017. Precisely set targets and constant 
monitoring of  the realisation supported a 
further substantial reduction in the volume 
of  the non-performing portfolio. The 
existing non-performing credit portfolio 
stock in the Group was reduced from 
EUR 1,299 million to EUR 844 million 
YoY, where the reduction exceeded the set 
targets. The combined result of  all effects 
resulted in a decreased share of  NPL 
ratio from 13.8% to 9.2% YoY, while the 
internationally more comparable NPE 
ratio based on the EBA methodology was 
reduced from 10.0% to 6.7% YoY.

An important Group strength is the NPL 
coverage ratio regarding all impairments, 
which remains high at 77.5% (an increase 
of  1.4 percentage points). Further, the 
Group’s NPL coverage ratio regarding 
NPL’s imapirments stands at 62.2%, which 
is well above the EU average as published 
by the EBA (44.7% for Q3 2017). As such, 
it enables a further reduction in NPL 
without significantly influencing the cost of  
risk in the coming years. Moreover, it proves 
that past reduction was done on average 
without a negative impact to profit and loss.

Figure 60: NLB Group NPE 

(NPE% by the EBA) and NPL ratio 

25.1% 

18.8% 

19.3% 

14.3% 

13.8% 

10.0% 

9.2% 

6.7% 

2014 

2015 

2016 

2017 

NPE % in accordance with
EBA methodology 

Share of non-performing
loans (NPL) in all loans 

Figure 61: NLB Group Coverage ratio 

69% 

72% 

62% 

63% 

76% 

78% 

65% 

62% 

2014 

2015 

2016 

2017 

NPL coverage ratio (Coverage of gross
non-performing loans with impairments
for all loans) 

NPL coverage ratio (Coverage of gross
non-performing loans with impairments
for non-performing loans) 

NLB Group 2017 Annual Report109

276%

the Group LCR

6.7%

the Group NPE %

by EBA

- 62bps 

the Group Cost of Risk

was negative

When considering market risks, the Group 
pursues the orientation that such risks 
should not significantly affect a single 
Group subsidiary or the whole operations 
of  the Group. Exposure towards trading is 
allowed only in the Bank as the main entity 
of  the Group, and is very limited. As such, 
it does not represent a material risk to the 
Group’s operations. 

The Group operates its main business 
activities in euros, while in the case of  the 
subsidiary banks, beside their domestic 
currencies, they also partly operate in euros, 
which is the Group’s reporting currency. 
The Group’s net open FX position from 
transactional risk is low and amounts to less 
than 1.74% of  capital, excluding structural 
position arising from non-EU subsidiaries. 

The Group’s exposure to interest rate 
risk is relatively low, but has increased 
moderately in the recent period in line 
with expectations as a result of  an excess 
liquidity position and a low interest rate 
environment. The Group was included in 
the ECB Stress test 2017, focusing on a 
sensitivity analysis and various components 
of  interest rate risk in the banking book. 
The results reflected in a favourable 
adjustment of  Pillar 2 Guidance as a part 
of  overall SREP requirements. Net interest 
income sensitivity of  the Group would 
amount to EUR 10 million in the case if  

Euribor increases by 50 bps, while the case 
of  decreased sensitivity would be lower due 
to zero floor clauses. From an economic 
perspective, a basis point value (BPV) 
sensitivity of  200 bps increase equals 5.73% 
of  the Group’s capital.

In the area of  operational risks, additional 
efforts were made with regard to proactive 
prevention and the minimisation of  
potential damage in the future. Special 
attention was dedicated to developing the 
stress-testing system, which is based on 
modelling data on loss events and scenario 
analysis referring to potential high severity, 
low frequency events. Furthermore, key risk 
indicators as an early warning system for 
the broader field of  operational risks were 
established with the aim of  improving the 
existing internal controls and reacting on 
time when necessary.

In addition, the Group was also diligently 
managing other, non-financial risks as 
a part of  the ICAAP process, including 
strategic risk, reputation risk, capital risk, 
and profitability risk. Besides the uniform 
stress testing framework, which includes 
internally-developed models, it was also 
additionally enhanced in connection with 
relevant expected macroeconomic factors. 
Such a stress testing framework is the 
subject of  regular internal validations and 
back testing procedures.    

Constant enhancing of  the risk framework, 
proactive risk management, a favourable 
macroeconomic environment, and a moderate 
risk appetite yielded results above expectations.

Igor Zalar

General Manager,  

Global Risk

NLB Group 2017 Annual Report110

Rok Praprotnik 

General Manager, Compliance and Integrity

Andreas Burkhardt

Member of the Management Board

NLB Group 2017 Annual Report111

Andreas Burkhardt

Member of the Management Board

Rok Šturm

General Manager, Evaluation and Control

Peter Zelen

General Manager, Restructuring 

NLB Group 2017 Annual Report112

Nataša Simčič

General Manager, Credit Risk  

- Corporate and Retail 

Vesna Pogačar

General Manager, Workout and Legal Support 

NLB Group 2017 Annual Report113

Nataša Simčič

General Manager, Credit Risk  

- Corporate and Retail 

Vesna Pogačar

General Manager, Workout and Legal Support 

Polona Kurtevski 

General Manager, Internal Audit

NLB Group 2017 Annual Report114

Chapter 15 

Corporate Governance

The corporate governance of the Bank 

is based on applicable legislation, 

its Articles of Association, and rights 

and responsibilities of the Bank’s 

Supervisory Board, changes in the Bank’s 
share capital, appointing and discharging 
members of  the Supervisory Board. 

management bodies that follow the 

principles of responsible management 

The General Meeting of  Shareholders of  
the Bank met twice during 2017.

and/or supervision of all activities of the 

Bank and the Group. In compliance with 

Slovenian legislation, the Bank has a two-

tier management structure under which 

the relationships between individual 

bodies are founded on a mutual division 

of rights and responsibilities. The 

Bank’s corporate governance bodies 

are as follows: the General Meeting 

of Shareholders, the Supervisory 

Board, and the Management Board.

The General Meeting of Shareholders 

Shareholders exercise their rights related to 
the Bank’s affairs at the General Meeting of  
the Bank. The rights of  the RoS, as the only 
shareholder of  the Bank, are represented at 
the General Meeting by SSH.

The Bank’s General Meeting adopts 
decisions in compliance with the legislation 
and the Bank’s Articles of  Association. 
Competences of  the Bank’s General 
Meeting are stipulated in the Companies 
Act, the Banking Act, and the Articles of  
Association of  the Bank. Decisions adopted 
by the Bank’s General Meeting include 
among others: adopting and amending 
the Articles of  Association, the use of  
distributable profit, granting of  discharge 
from liability to the Management and 

On 7 April 2017 the 28th General Meeting 
of  Shareholders of  the Bank was held, at 
which the rights of  the RoS as the only 
shareholder of  the Bank were represented 
by the SSH. Among others, the General 
Meeting acknowledged the NLB Group 
Annual Report for 2016 and decided on 
the use of  distributable profit for 2016 as 
it adopted the resolution to allocate EUR 
63.78 million of  the distributable profit 
for 2016 to the sole shareholder of  the 
Bank (EUR 3.189 per share). The General 
Meeting acknowledged the Supervisory 
Board’s Report on the results of  examining 
the Annual Report, the Information on the 
remuneration of  the Bank Management 
Board and Supervisory Board members 
in 2016, and the amendments to the 
Rules on determining other rights under 
management employment contracts or 
other documents of  the Bank. The General 
Meeting of  Shareholders of  the Bank also 
acknowledged the Internal Audit Report 
adopted for 2016 and the positive opinion 
of  the Supervisory Board of  the Bank.

The General Meeting of  Shareholders 
granted discharge to the Management 
Board and Supervisory Board for the 
business year 2016. At the end of  the 
General Meeting, the four-year term of  
office of  the member of  the Supervisory 

Board Uroš Ivanc, expired. The 
Supervisory Board thus continued its 
work with seven members. At the General 
Meeting, the shareholder requested an 
additional item of  the agenda, proposing an 
amendment to the Articles of  Association, 
with which the independence of  the 
members of  the Supervisory Board was 
defined more precisely, as well as an 
amendment to the Articles of  Association 
regulating permission for the transfer of  
shares.

On 8 September 2017 the 29th General 
Meeting of  Shareholders was held. The 
rights of  the RoS as the only shareholder 
of  the Bank were represented by the 
SSH. Following the proposal presented 
by the Supervisory Board of  the Bank, 
the General Meeting appointed three 
new members to the Supervisory Board 
as follows: Vida Šeme Hočevar, Simona 
Kozjek and Peter Groznik. In the selection 
procedure, which was conducted in 
accordance with regulatory requirements 
and internal rules, the Bank carried out 
Fit & Proper assessments. In line with 
the banking regulation, the Nomination 
Committee of  the Supervisory Board of  
the Bank issued a positive Fit & Proper 
assessment of  the candidates, which 
included assessment of  all key criteria of  
candidates’ suitability, also the statement 
on potential conflicts of  interest and the 
independency of  mind of  candidates. The 
latter was also approved by the Supervisory 
Board of  the Bank. All three candidates 
were assessed as fit and proper for the 
function.

Shareholders exercise 
their rights related to the 
Bank’s affairs at the General 
Meeting of the Bank. The 
rights of the RoS, as the 
only shareholder of the 
Bank, are represented at the 
General Meeting by SSH.

NLB Group 2017 Annual Report115

was established, the functioning of  the 
supervisory bodies optimised, and the 
reporting and standards related to the 
harmonisation of  operations simplified. In 
line with strategic aspirations, the concept 
of  ‘country managers’ was introduced 
with the main goal to support and steer 
the Group members, as well as to be a 
strong link between Group members and 
the Bank. They also facilitate best practice 
sharing on different levels. At the end of  
2017 one country manager covered Serbia 
and Montenegro, another covered both 
entities in Bosnia and Herzegovina.  

Competences of  the management 
bodies, the Articles of  Association, 
and other data related to corporate 
governance are available at: 
https://www.nlb.si/corporate-governance. 

As the parent bank, the 
Bank implements corporate 
governance of the Group 
members in compliance with 
the legislation of the RoS 
and one of the countries in 
which the Group members 
operate, while also 
considering internal rules, 
the commitments made to 
the EC, and ECB regulations.

is the principal partner of  the Bank’s 
Management Board in the governance 
of  strategic and non-strategic Group 
companies, and is responsible for 
appropriate corporate governance, the 
alignment of  strategies and the objectives 
achieved by subsidiaries. 

The Group is governed: 

•  In accordance with fundamental 

corporate rules through various bodies 
of  the Group members: 

The Supervisory Board of  the Bank 
currently consists of  eight members (further 
information on current composition of  
the Supervisory Board is provided in the 
chapter on the Supervisory Board).

General information with respect to the 
convocation of  a session of  the General 
Meeting of  Shareholders, participation 
in the General Meeting of  Shareholders, 
and on the method of  decision-making 
at the General Meeting of  Shareholders, 
as required by the Article 70 (Paragraph 
5, Point 5) of  the ZGD-1, is set out in the 
section ‘Corporate Governance Statement’.

Group’s Corporate Governance 

As the parent bank, the Bank implements 
corporate governance of  the Group 
members in compliance with the EU 
and RoS legislation, local legislation, and 
regulatory requirements applicable to 
respective Group members, while also 
considering internal rules, the commitments 
made to the EC, ECB, and other applicable 
regulations. 

The roles, authorisations, and 
responsibilities of  individual bodies and 
organisational units, as well as how to 
coordinate their operations to achieve 
the set business goals are stipulated 
comprehensively in the NLB Group 
Corporate Governance Policy. In the 
Bank, the Group Steering Department 

 - by voting at general meetings of  the 

Group members,

 - with proposals for appointing 

the managements of  the Group 
members,

 - with proposals for appointing 
representatives of  the Bank to 
supervisory bodies, 

 - by exercising supervision through 

 -

the supervisory bodies of  the Group 
members, 
through participation of  Bank’s 
representatives in various committees 
and commissions of  the Group 
members. 

•  By mechanisms providing efficient 

business control in all business lines, 
harmonisation of  the operating 
standards, and exchange of  information 
between the Group members according 
to the Business Line principle. 

•  By additional supervision of  the Group 
members by Internal Audit of  the Bank 
and Compliance and Integrity of  the 
Bank, as well as external supervisors (e.g. 
the ECB, the BoS, external auditors, and 
local regulators). 

In recent years the concept of  corporate 
governance of  the Group has been 
upgraded, and the role of  members of  
the Management Board of  the Bank and 
management of  the Group members 
strengthened. The target composition of  
supervisory bodies in the Group members 

NLB Group 2017 Annual Report116

Supervisory Board

The highest objectives include compliance 
with strategic guidelines, as well as the trust 
of  the owners and business partners in the 
functioning of  the Bank. 

The Supervisory Board of  the Bank 
implements its tasks in compliance with 
the provisions of  the laws governing the 
operations of  banks and companies, as well 
as with the Articles of  Association of  the 
Bank. 

At the beginning of  2017, the Bank had 
a full nine-member Supervisory Board, as 
stipulated by the Articles of  Association. 
It was composed of: its Chairman Primož 
Karpe, Deputy Chairwoman Sergeja 
Slapničar and the following members: Uroš 
Ivanc, Andreas Klingen, László Urbán, 
David E. Simon, David Kastelic, Matjaž 
Titan, and Alexander Bayr. 

On 13 March 2017, Sergeja Slapničar, 
submitted her statement of  resignation. 
Based on the approval by the Supervisory 
Board of  the Bank, her function was 
terminated on 20 March 2017. At the 
closing of  the 28th General Meeting of  
Shareholders held on 7 April 2017, the 
four-year term of  office of  Supervisory 
Board member Uroš Ivanc expired. On 
21 April 2017, the Supervisory Board of  
the Bank acknowledged the statement 
of  resignation of  Matjaž Titan, and his 
proposal for a shorter notice period. Based 
on the approval by the Supervisory Board, 
his function was terminated on 21 April 
2017. 

On 7 April 2017, the Supervisory Board 
of  the Bank appointed Andreas Klingen as 
the new Deputy Chairman, and on 11 May 
2017, the Supervisory Board of  the Bank 
passed a resolution to appoint members to 
its committees.

On 7 September 2017, the Supervisory 
Board of  the Bank acknowledged the 
statement of  resignation of  David Kastelic, 
and his proposal for a shorter notice period. 
Based on the approval of  the Supervisory 
Board of  the Bank, his function was 
terminated on 8 September 2017. 

The highest objectives 
include compliance with 
strategic guidelines, as well 
as the trust of the owners 
and business partners in the 
functioning of the Bank.

On 8 September 2017 the 29th General 
Meeting of  Shareholders appointed three 
new members of  the Supervisory Board. It 
is currently composed of  eight members, 
namely: Primož Karpe - Chairman, 
Andreas Klingen - Deputy Chairman, and 
the following members: Alexander Bayr, 
David Eric Simon, László Urbán, Vida 
Šeme Hočevar, Simona Kozjek and Peter 
Groznik (members).

In accordance with the two-tier governance 
system and the authorisations for 
supervising the Management Board, the 
Bank’s Supervisory Board issues approvals 
to the Management Board related to the 
Bank’s business policy and financial plan, 
approves the strategy of  the Bank and 
the Group, organises the internal control 
system, drafts the audit plan of  the Internal 
Audit and all financial transactions (e.g. 
issuing of  own securities and equity stakes 
in companies and other legal entities), and 
supervises the work of  the Internal Audit. 
The Supervisory Board acts in accordance 
with the highest ethical standards of  
management, considering the prevention of  
conflict of  interest.

Further information about the work and 
powers of  the Supervisory Board is set 
out in the section ‘Corporate Governance 
Statement of  NLB’.

NLB Group 2017 Annual Report117

Primož Karpe, MSc 

Other important positions 

Chairman of the Supervisory Board  

and achievements:

•  Deputy CEO, CFO PC Erste 

Bank, Kiev, Ukraine (2010-2013)

Term of  office: 2016–2020

Education:

•  Obtained a master’s degree from San 
Diego State University (Master of  
Science – Business Administration)

•  Partner in a private equity fund investing 
in small- and medium-sized companies 
operating in traditionally stable or fast 
developing industries in the region of  
the former Yugoslavia (primary health 
care, nutrition, and niche production)

•  Head of  Strategic Group Development 
in Erste Group Bank, Vienna, Austria 
(2005-2010)

•  Senior Vice President, Investment 

Banking, Financial institutions in JP 
Morgan, London, UK (1998-2005)

•  Graduated from the Faculty of  

•  His specialties are the preparation, 

Economics in Ljubljana (majoring 
in Finance)

assessment, negotiating, and structuring 
of  complex equity and debt transactions, 
and restructuring/business management

•  Senior Associate in Lazard, 

Frankfurt/Paris/London (1993-1998)

Career:

Other important functions and 

Membership in NLB Supervisory 

achievements:  

•  Managing Director of  Angler Ltd. 
Koprivnica, Croatia (since 2015)

Board committees:

•  Partner (passive – investor) at Blue Sea 
Capital SCSp, Luxembourg (2011 
– to date)

•  Partner (active – operational manager) 
at Blue Sea Capital SCSp, Luxemburg/
Zagreb (2011-2015)

•  Nomination Committee (Chairman) 

•  Audit Committee (Member)

•  Member of  Supervisory Board of  

Kyrgyz Investment and Credit Bank 
(since December 2016)

•  Remuneration Committee (Member)

•  Member of  Supervisory Board of  Credit 
Bank of  Moscow (since November 2016)

Membership in management bodies 

•  Member of  the Board of  Directors of  

of related or unrelated companies:

Komercialna banka Beograd a.d. (since 
November 2014)

•  Member of  Supervisory Boards of  

Banks in Central and Eastern Europe 
and Russia (2005-2013)

•  Co-founder and the leading partner in 

•  Angler d.o.o. – Director.

company Vafer Ltd. (2008-2010)

•  Managing Director of  company 

Publikum Korpfin d.o.o. (2007-2008)

Andreas Klingen, MSc 

•  Head of  the business development 

Term of  office: 2015-2019

Board committees: 

Deputy Chair of the Supervisory Board  

Membership in NLB Supervisory 

(M&A) department at Telekom Slovenija 
d.d. (2006-2007)

Education: 

•  Assistant to the CEO of  Mobitel d.d. 

(2002-2006)

•  Master of  Business Administration, 
Rotterdam School of  Management, 
Rotterdam, The Netherlands

•  Nomination Committee (Deputy 

Chairman)

•  Risk Committee (Chairman) 

•  Chief  Operating Officer at Eon d.o.o. 

Membership in management bodies 

(2000-2002)

•  Master of  Science in Physics, Technical 

of related or unrelated companies: 

University, Berlin, Germany

•  FX trader/head of  the assets and 

liabilities management department at 
SKB banka d.d. (1996-2000)

Career: 

•  none

•  Independent Banking consultant, 
entrepreneur, Berlin, Germany 
(since 2014)

NLB Group 2017 Annual Report 
118

Alexander Bayr, Mag 

Member of the Supervisory Board 

Term of  office: 2016–2020

Education:

•  Faculty of  Economics in Innsbruck 

(1985)

Career:

 Membership in the NLB Supervisory 
Board Committees:

•  Joint Branch Manager, Byblos Bank Sal, 

London (1986-1988)

•  Audit Committee (Deputy Chairman)

•  Assistant Vice President, American 
Express Bank, London (1980-1986)

•  Nomination Committee (Member)

Membership in management bodies 

of related or unrelated companies:

•  Senior Credit Analyst, Manufacturers 
Hanover Trust, London (1978-1980)

•  National Westminster Bank, London 

•  WKBG Bank, Vienna; member of  the 

(1971-1977)

•  Manager of  Corporates and Real Estate, 

Supervisory Board (since 2016)

BAWAG PSK, Vienna (since 2013)

•  CEO, BAWAG banka d.d., 
Ljubljana (2009-2012)

David Eric Simon 

Member of the Supervisory Board 
Term of  office: 2016-2020

•  Real Estate Projects, BAWAGPSK, 

Vienna (2008-2012)

Education:

•  Management Board Member, 

•  IFS School of  Finance (1974)

Istrobanka a.s. Bratislava, Slovakia 
(BAWAG) (2004-2008)

•  City of  London College, UK (1970) 

•  Management Board Member, Ludova 

Career:

banka a.s., Bratislava, Slovakia 
(Volksbank) (2000-2004)

•  Sales Manager, Ascom Austria 

(1998-2000)

•  Chief  Restructuring Officer and Advisor 
to the General Manager, Czech Export 
Bank a.s. (2013-2014)

•  Advisor, PricewaterhouseCoopers, 

Other important functions 

and achievements:

•  Primary expertise in credit, 
restructuring, and NPL  

Membership in the NLB Supervisory 

Board Committees:

•  Audit Committee (Chairman)

•  Risk Committee (Member)

Membership in management bodies 

of related or unrelated companies:

•  Jihlavan a.s., President of  the 

Supervisory Board;

•  Deputy Head of  Large Corporates 

Prague (2012-2013)

•  Czech Aerospace industries sro, legal 

Department, Deutsche Bank, Austria 
(1997-1998)

•  Key Customer Account Manager, 
Österreichische Volksbanken AG 
(1987-1997)

•  Sales Manager, Unilever (1985-1987)

Other important functions 

and achievements:

•  Advisor (1994-2004), Head of  

Restructuring (2004-2007), Head of  
Central Europe Bad Debts Unit (2007 
onwards) and Senior Restructuring 
Officer (2007-2014), Ceskoslovenska 
Obchodni Banka a.s.

•  Independent Banking Consultant, 

cooperating with USAID and EBRD 
(1992-1994)

•  Member of  the Management Board of  
the Chamber of  Commerce of  Slovakia-
Austria (2000-2012)

•  International Banking Consultant, 
Morgan Grenfell & Co (1993-1994)

•  Member of  the Supervisory Board of  
WKBG Bank, Austria (since 2016)

•  Assistant General Manager Tijari 
Finance Limited (wholly owned 
subsidiary Commercial Bank of  
Kuwait), (1988-1992)

representatives;

•  Central Europe Industry Partners a.s., 
member of  the Supervisory Board.

László Urbán, Ph.D. 

Member of the Supervisory Board  
Term of  office: 2016–2020

Education:  

•  Completed Advanced Management 
Program, Harvard Business School, 
Cambridge, MA (2000)

•  Doctorate at Budapest University of  

Economics, Hungary (1985)

NLB Group 2017 Annual Report 
 
 
119

•  Master of  Arts, Budapest University of  

Membership in management bodies 

Economics, Hungary (1982) 

of related or unrelated companies: 

Career: 

•  none

•  Adjunct Professor at Central European 
University Business School (since 2012)

•  Member of  the Supervisory Board at 

European Bank for Reconstruction and 
Development (EBRD; 2010-2011)

Vida Šeme Hočevar, Ph.D. 

Member of the Supervisory Board 
Term of  office: 2017-2021

Education: 

•  Senior Adviser – Ministry of  Finance, 
Ljubljana – International Relations 
Department (1993-1995) 

•  Acting Head of  the Cabinet – Ministry 
of  Finance, Ljubljana (1992-1993)

•  Lawyer – Entrepreneurship Innovation 

Centre, Ljubljana (1991-1992)

Other important positions 

•  Chief  Financial Officer and Member 

•  Doctor of  Juridical Science – Faculty of  

and achievements: 

of  the Board of  Directors at OTP Bank 
(2007-2009)

Law, University of  Maribor (2006)

•  Master of  Laws – Faculty of  Law, 
University of  Ljubljana (1996)

•  member of  the Slovenian Insurance 
Agency, Key Functions Committee 
(since 2017)

•  Bachelor of  Laws – Faculty of  Law, 

•  work and cooperation with IMF, WB, 

University of  Ljubljana (1991)

OECD, FATF, EBRD, EIB, ECB, UNO 

•  Director, General Secretariat at National 

Bank of  Hungary (2005-2006)

•  Vice President, Business Planning 
Director at Citigroup, New York 
(2000-2005)

Career: 

•  Deputy CEO and member of  the Board 
of  Directors at Postabank, Hungary 
(1998-2000)

•  Authorised Officer of  the Board 

– Skupna pokojninska družba d.d., 
Ljubljana (since 2017)

•  member of  the EGMONT Group 

(1997-2006)

•  member and evaluator of  the CoE 

MONEYVAL Committee (1997-2006)

in 1994 attended Postgraduate Trimester 
Individual Course on Legal Issues 
(part of  LLM studies), British Council 
- Chevening Scholarship – Faculty of  
Law, University of  Cambridge, United 
Kingdom (Gonville and Caius College; 
Jesus College)

Membership in the NLB Supervisory 

Board committees: 

•  Remuneration Committee 

•  Secretary General/Executive Director – 
Bank of  Slovenia, Ljubljana (2006-2017)

• 

•  Undersecretary, Member of  the 

Management – Office for Money 
Laundering Prevention, Ministry of  
Finance, Ljubljana (2004-2006)

•  A13 – TA Officer, Consulting Counsel 
– International Monetary Fund (IMF), 
Washington D.C., USA (2003-2004)

•  Counsellor to the Government, 

(Chairwoman)

Head of  Prevention and Supervision 
Dept.– Office for Money Laundering 
Prevention, Ministry of  Finance, 
Ljubljana (1997-2003)

•  Counsellor to the Minister – Ministry of  
Finance, Ljubljana – Tax Department - 
International Issues (1995-1997) 

•  Nomination Committee (Member)

•  Audit Committee (Member) 

Membership in management bodies 

of related or unrelated companies: 

•  Director of  Planning and Chief  

Economist at ABN-AMRO Bank, 
Hungary (1996-1998)

Other important functions 

and achievements: 

•  Visiting Fellow, Economist at The World 

Bank, Washington DC (1995-1996)

•  Member of  Parliament, Hungary 

(1993-1994)

•  Associate Professor at Eotvos University 

of  Budapest (1985-1992)

Membership in the NLB Supervisory 

Board committees: 

•  Risk Committee (Deputy Chairman)

•  Remuneration Committee (Member)

•  none

NLB Group 2017 Annual Report 
 
 
120

Simona Kozjek, MSc 

Membership in the NLB Supervisory 

•  Owner and Director - NorthGrant, 

Member of the Supervisory Board 
Term of  office: 2017-2021

Education: 

Board committees:

svetovanje d.o.o., Ljubljana (2010-2012)

•  Remuneration Committee (Deputy 

Chairwoman)

•  President of  the Management Board – 
KD Skladi d.o.o., Ljubljana (2009-2010)

•  Master of  Science – Faculty of  

•  Risk Committee (Member)

•  Director of  Investment Department - 

Economics, University of  Ljubljana 
(2007)

Membership in management 

bodies of related or unrelated 

KD, NPD by 2008, KD Skladi and KD 
Holding from 2008 to 2009 (2005-2009)

•  Graduated from the Faculty of  

companies in the past:

Membership in the NLB Supervisory 

Economics, University of  Ljubljana 
(1999)

•  President of  Supervisory Board 

Board committees:

at Avrigo, d.o.o.

•  Nomination Committee (Member)

Career: 

•  Supervisory Board member at Triglav 

•  Risk Committee (Member)

Membership in management bodies 

of related or unrelated companies:

•  none

•  President of  the Management Board - 
Nama d. d. (since 1 February 2017)

naložbe, finančna družba d.d. 

•  Director of  Middle Office – 

Zavarovalnica Triglav d. d. (2013-2017)

•  Supervisory Board member at Triglav 
Skladi, družba za upravljanje, d.o.o.

•  Supervisory Board member at 

•  Asset Manager – coordination of  

Nama d.d. 

subsidiary companies – Zavarovalnica 
Triglav d. d. (2010-2013)

Peter Groznik, Ph.D. 

•  Asset Manager - Zavarovalnica Triglav 

Member of the Supervisory Board 

d. d. (2004-2010)

Term of  office: 2017-2021

•  Analyst - Zavarovalnica Triglav d. d. 

Education:

(2000-2004)

Other important positions 

and achievements:

• 

in 2010 underwent training for the 
position of  a member of  a supervisory 
board and management board of  
companies appointed or to be appointed 
by the Government of  the RS, 
representing the owner – Republic of  
Slovenia

• 

in 2014 became Certified Business 
Appraiser at the Slovenian Institute of  
Auditors 

•  Doctor of  Science – Kelley School 
of  Business, Indiana University 
Bloomington, USA (2003)

•  Master of  Business Sciences – Kelley 

School of  Business, Indiana University 
Bloomington, USA (2001)

•  Bachelor of  Economics, Finance – 
Faculty of  Economics, University 
of  Ljubljana (1996)

Career: 

•  Owner and Director - NorthGrant, 

svetovanje d.o.o., Ljubljana (since 2017)

•  Member of  the Management Board – 

Gorenje d.d. (2012-2017)

NLB Group 2017 Annual Report 
121

NLB Group 2017 Annual Report122

Committees of the Bank’s 

The Risk Committee

Supervisory Board 

The Supervisory Board appoints 
committees that prepare proposals for 
resolutions passed by the Supervisory 
Board, ensures their implementation, and 
perform other expert tasks. At the end of  
2017 the Bank’s Supervisory Board had 
four operational committees. 

The Audit Committee

monitors and prepares draft resolutions 
for the Supervisory Board on accounting 
reporting, internal control and risk 
management, internal audit, compliance, 
and external audit, and as well monitors the 
implementation of  regulatory measures. 

Composition of  the Committee at the 
beginning of  2017 was as follows: Sergeja 
Slapničar (Chair), Uroš Ivanc (Deputy 
Chair), Primož Karpe, and Alexander Bayr 
(members). 

Due to the resignation of  one member in 
March and April 2017, and the expiration 
of  the term of  office of  one member of  the 
Supervisory Board in April 2017, on 7 April 
2017 the Supervisory Board appointed 
David E. Simon as Chairman. On 11 May 
2017, the Supervisory Board adopted the 
decision on the new composition of  the 
Audit Committee, as follows: David E. 
Simon (Chairman), László Urbán (Deputy 
Chair), Primož Karpe, and Alexander Bayr 
(members).

At the 29th Shareholders’ Meeting held 
on 8 September 2017 three new members 
of  the Supervisory Board were elected. 
On 6 October 2017, the Supervisory 
Board adopted the decision on the new 
composition of  the Audit Committee, 
as follows: David E. Simon (Chairman), 
Alexander Bayr (Deputy Chairman), 
Primož Karpe, and Vida Šeme Hočevar 
(members). There were five sessions of  the 
Audit Committee in 2017.

monitors and drafts resolutions for the 
Supervisory Board in all risk areas relevant 
to the Bank’s operations. It is consulted on 
the current and future risk appetite and 
the risk management strategy, and it helps 
carry out control over senior management 
concerning implementation of  the risk 
management strategy. 

Composition of  the Committee at the 
beginning of  2017 was as follows: Andreas 
Klingen (Chair), László Urbán (Deputy 
Chair), Sergeja Slapničar, and David Simon 
(members). 

Due to the resignation of  one member in 
March 2017 the Supervisory Board on 7 
April 2017 appointed Alexander Bayr as 
a new member. On 11 May 2017 adopted 
the decision on the new composition of  
the Risk Committee, as follows: Andreas 
Klingen (Chairman), László Urbán (Deputy 
Chair), Alexander Bayr, and David E. 
Simon (members).

At the 29th Shareholders’ Meeting held 
on 8 September 2017 three new members 
of  the Supervisory Board were elected. 
On 6 October 2017, the Supervisory 
Board adopted the decision on the new 
composition of  the Risk Committee, as 
follows: Andreas Klingen (Chairman), 
László Urbán (Deputy Chairman), Simona 
Kozjek, Peter Groznik, and David E. Simon 
(members). There were five sessions of  the 
Risk Committee in 2017. 

The Nomination Committee

drafts proposed resolutions for the 
Supervisory Board concerning the 
appointment and dismissal of  the 
Management Board members; recommends 
candidates for Supervisory Board members 
to the General Meeting of  Shareholders; 
recommends to the Supervisory Board the 
dismissal of  members of  the Management 
Board and the Supervisory Board; prepares 
the content of  executive employment 
contracts for the President and members 
of  the Management Board; evaluates the 

performance of  the Management Board 
and the Supervisory Board; and assesses 
the knowledge, skills, and experience of  
individual members of  the Management 
Board and Supervisory Board and the 
bodies as a whole. The Committee proposes 
amendments to the Management Board’s 
policy on the selection and appointment of  
suitable candidates for senior management 
positions in the Bank. 

Composition of  the Committee at the 
beginning of  2017 was as follows: Primož 
Karpe (Chair), David Kastelic (Deputy 
Chair), Anderas Klingen, and Matjaž Titan 
(members). 

Due to the resignation of  one member 
in April 2017 the Supervisory Board on 
11 May 2017 adopted the decision on 
the new composition of  the Nomination 
Committee, as follows: Primož Karpe 
(Chairman), David Kastelic (Deputy Chair), 
and Andreas Klingen (member).

One member of  the Supervisory Board 
offered his resignation on 4 September 
2017. At the 29th Shareholders Meeting 
held on 8 September 2017, three new 
members of  the Supervisory Board 
were elected. On 6 October 2017, the 
Supervisory Board adopted the decision 
on the composition of  the Nomination 
Committee, as follows: Primož Karpe 
(Chairman), Andreas Klingen (Deputy 
Chairman), Alexander Bayr, Vida Šeme 
Hočevar, and Peter Groznik (members). 
There were five sessions of  the Nomination 
committee in 2017. 

NLB Group 2017 Annual Report123

One member of  the Supervisory Board 
offered his resignation on 7 September 
2017. On 29th Shareholders Meeting held 
on 8 September 2017, three new members 
of  the Supervisory Board were elected. On 
6 October 2017, the Supervisory Board 
adopted the decision on the composition 
of  the Remuneration Committee, as 
follows: Vida Šeme Hočevar (Chairwoman), 
Simona Kozjek (Deputy Chairwoman), 
Primož Karpe, and László Urbán 
(members). There were four sessions of  the 
Remuneration Committee in 2017.

The Remuneration Committee

carries out expert and independent 
assessments of  the remuneration policies 
and practices, and formulate initiatives 
for measures related to improving the 
management of  the Bank’s risks, capital, 
and liquidity; prepares proposals for 
remuneration-related decisions of  the 
Supervisory Board; and supervises the 
remuneration of  senior management 
performing the risk management and 
compliance functions. 

Composition of  the Committee at the 
beginning of  2017 was as follows: Uroš 
Ivanc (Chair), Matjaž Titan (Deputy 
Chair), David Kastelic, and David E. 
Simon (members). 

Due to the resignation of  one member in 
April 2017, and expiration of  the term of  
office of  one member of  the Supervisory 
Board in April 2017, on 11 May 2017 the 
Supervisory Board adopted the decision on 
the new composition of  the Remuneration 
Committee, as follows: Primož Karpe 
(Chairman), David Kastelic (Deputy Chair), 
and Andreas Klingen, and David E. Simon 
as members.

NLB Group 2017 Annual ReportWe are aware of our 
tasks in managing 
and representing the 
Bank. We direct its 
operations to make it 
even more successful 
and ready for the future. 
We are responsible 
to the company, its 
stakeholders, and clients.

In 2017 the Bank actively worked to fulfill 
the commitments (as amended) given by 
the RoS to the EC in relation to the state 
aid granted to the Bank (hereinafter: the 
Commitments) in December 2013. With 
a support of  the Bank’s internal project 
team and external legal advisors the 
Management Board was actively involved 
in the privatisation process run under the 
leadership of  SSH. In June 2017, RoS 
deemed that the recommended minimum 
price and price range for NLB share 
was too low and decided to suspend the 
activities relating to the privatisation of  
the Bank. According to the final report of  
the Monitoring Trustee for the period that 
ended 30 June 2017 the only major non-
compliance with the Commitments was 
recorded with the commitment regarding 
the reduction of  state shareholding in NLB. 
Thus, practically the only commitment 
that remained unfulfilled is aforementioned 
commitment, which is entirely within the 
competence and power of  the RoS, and not 
the Bank.

As the RoS failed to reduce its shareholding 
in the Bank by at least 50% by 31 
December 2017 in accordance with the 
aforementioned commitment, it was obliged 
to propose to the EC for approval a list of  
one or more persons whom it proposed 
to appoint as Divestiture Trustee (for the 
sale of  the Bank’s six foreign banking 
subsidiaries) by the end of  November 2017. 
The RoS did not fulfill the mentioned 
requirements. On 21 December 2017 the 
RoS formally notified the EC of  a request 
to amend the Commitments. 

124

Management Board of the Bank

The Management Board of  the Bank 
leads, represents, and acts on behalf  of  
the Bank, independently and at its own 
discretion, as provided for by the law and 
the Bank’s Articles of  Association. The 
decisions within the scope of  powers of  
the Management Board are adopted by 
members of  the Management Board of  the 
Bank as a rule unanimously or, failing that, 
unless otherwise provided in the Articles of  
Association, with a majority of  votes cast. 
In the case of  a tie, the President of  the 
Management Board of  the Bank has the 
decisive vote.

In accordance with the Articles of  
Association, the Management Board may 
have three to six members (a president and 
up to five members). The President and 
members of  the Management Board of  
the Bank are appointed by the Supervisory 
Board for a five-year term of  office and 
may be reappointed or dismissed early in 
accordance with the law and the Articles of  
Association. The selection is not based only 
on the legal conditions, but also the internal 
acts and the recommended national and 
European good practice guidelines. Every 
member has to fit the professional profile 
prepared before the selection procedure. 

In 2017, the Management Board of  the 
Bank consisted of  Blaž Brodnjak, member 
since 1 December 2012, Deputy President 
since 5 February 2016, and president/
Chief  Executive Officer (CEO) since 6 July 
2016; and members Archibald Kremser, 
acting as Chief  Financial Officer (CFO) 
since 31 July 2013; Andreas Burkhardt 
acting as Chief  Risk Officer (CRO) since 18 
September 2013; and László Pelle acting as 
Chief  Operating Officer (COO) since 26 
October 2016. The 5-year term of  office 
of  the President of  the Management Board 
Blaž Brodnjak and the members of  the 
Management Board Archibald Kremser 
and Andreas Burkhardt expire on 6 July 
2021, and of  the Management Board 
member László Pelle on 26 October 2021.

NLB Group 2017 Annual Report125

Education: 

Direct responsibility: 

•  MBA, IEDC Bled School of  

•  Strategy and Business Development

Management (2009)

•  Faculty of  Economics, University of  

Ljubljana (1998)

•  Communication

•  Legal and Secretariat

Career:  

•  Human Resources and Organisation 

•  President, CEO and CMO of  NLB 
(July 2016-), Deputy President of  the 
Management Board (2016), Member of  
the Management Board (2012-2016) in 
NLB

Development

•  Group Steering

•  Retail and Private Banking and 

Corporate Banking

•  Head of  Group Corporate and Public 
Finance Division in the Hypo Alpe 
Adria Group in Klagenfurt (2010-2012)

Membership in management 

or supervisory bodies of related 

or unrelated companies:

•  Proxy of  the Management Board of  
Zavarovalnica Triglav (2009-2010)

•  Chairman of  the Supervisory Board: 

•  Member of  the Management Board of  

Bawag banka (2005-2009)

 - NLB Banka, Sarajevo
 - NLB Banka, Banja Luka
 - NLB Banka, Skopje 

•  Head of  Corporate Banking at 

•  Member of  the Supervisory Board: 

Raiffeisen Krekova banka (2004-2005)

Other important functions and 

achievements: 

•  Was a chairman or member of  the 
supervisory boards of  11 banking, 
three insurances, and one production 
company 

 - NLB Skladi, Ljubljana 
(until 10 January 2017)

 - NLB Vita, Ljubljana 

•  President of  the Association of  Banks in 

Slovenia (from 1 November 2017)

Blaž Brodnjak 

President & CEO 
Term of  office: 2016-2021

NLB Group 2017 Annual Report 
126

Andreas Burkhardt 

Member of the Managment Board 
Term of  office: 2016-2021

Education: 

Direct responsibility: 

•  MBA, University of  Dayton (1999)

•  Internal Audit

•  University of  Augsburg, School of  

•  Compliance and Integrity

Business Administration and Economics, 
graduation (‘Diplom-Kaufmann’) (1998)

•  Risk (CRO)

Career:  

•  CRO of  NLB (2013-)

Membership in management 

or supervisory bodies of related 

or unrelated companies:

•  Head of  risk management at Volksbank 
in Hungary, involved in the upgrade 
and rationalisation of  collection and 
company restructuring procedures 
(until January 2013) 

•  Chairman of  the Board of  Directors: 

 - NLB Banka, Podgorica 

•  Member of  the Supervisory Board:

 - NLB Banka, Sarajevo
 - NLB Banka, Banja Luka

•  Member of  the Management Board 
of  Volksbank, Romania, in charge of  
finance, restructuring, and collection 
(2010-2011)

•  Member of  the Management Board of  
Volksbank Bosnia and Herzegovina in 
Sarajevo, in charge of  the financial part 
of  operations and risks (2003-2009) 

•  Since 2000 he has occupied other 

functions in the aforementioned bank.

Other important functions 

and achievements: 

•  16 years of  experience in the area 

of  banking, especially in the area of  
Central Europe

NLB Group 2017 Annual Report 
 
 
 
Archibald Kremser 

Member of the Managment Board 
Term of  office: 2016-2021

127

Education:

Other important functions 

and achievements:

•  MBA (INSEAD, France), specialising 
in bank management and corporate 
finance (2004)

•  MSc Engineering, University of  
Technology in Vienna (1997) 

Career: 

•  More than 18 years of  experience 
in the financial services industry in 
Austria, Central Eastern Europe, and 
SEE focusing on finance and asset 
management, strategy and corporate 
development, as well as performance 
improvement assignments

•  CFO of  NLB (2013-)

Direct responsibility:  

•  Eight years in various senior 

•  Financial Accounting

management functions/directorships 
within Dexia/Kommunalkredit Group 
(previously owned by Dexia SA and 
Volksbanken Austria AG)

•  Controlling 

•  Financial Markets

•  Investment Banking and Custody

•  Group Real Estate Asset Management

•  Accounts Administration

•  Payroll Management 

(until 31 December 2017)

Membership in management or 

supervisory bodies of related or 

unrelated companies: 

•  Chairman of  the Board of  Directors: 

 - NLB Banka, Belgrade 
 - NLB Banka, Prishtina
 - NLB Banka, Podgorica

 - Supervised the establishment and 
operation of  subsidiaries of  Dexia 
Kommunalkredit Bank in Central 
Eastern Europe with total assets 
of  approximately EUR 10 billion 
(2005–2008)

 - Leading efforts to restructure 
Kommunalkredit Group with 
establishment of  a ‘bad-bank’ 
and winding-down/divestment 
of  non-core assets and businesses 
(2008–2011)

 - Leading efforts to reposition 
Kommunalkredit Austria as 
an advisory-based specialised 
infrastructure bank in preparation 
for its subsequent privatisation 
(2011–2013) 

•  Worked in leading international 

consulting firms Ernst & Young / 
Cap Gemini (1997–2004), Bain & 
Company (2004–2005), leading 
strategic transformation projects in 
IT/Operations and performance 
improvement for various international 
financial institutions in Austria, 
Germany, Switzerland, and the entire 
Central Eastern Europe

NLB Group 2017 Annual Report 
 
128

László Pelle 

Member of the Managment Board 
Term of  office: 2016-2021

 Education and training:

•  Card Operations Manager, Systems 

Development and Application Support, 
start up the retail bank and card product 
platforms (Diners Club) in Citibank 
Budapest Rt, Global Consumer Bank, 
Hungary (1994-1996)

•  Head of  Card Department, Project 
leader of  VISA implementation, 
initiated VISA card programme in 
Hungary. Rolled-out ATM and POS 
networks in branches of  Postabank and 
Savings Bank Corporation, Hungary 
(1992-1994)

Other important functions and 

achievements: 

•  23 years of  experience in the 

management of  banking operations and 
IT in various countries of  Central and 
SEE

Direct responsibility:  

•  Innovation and Business Analysis

•  Procurement and Corporate Real Estate 

Management 

•  Development of  Information System, 
Data Management, IT infrastructure

•  Payments Processing

•  Cash Processing

•  Treasury and Financial Markets 

Processing

•  Corporate Banking Processing

•  Retail Banking Processing

•  Master’s degree in electrical 

engineering at the Budapest University 
of  Technology (1991) 

•  Bachelor’s degree in electrical 

engineering, Kandó Kálmán College 
of  Electrical Engineering in Budapest 
(1988) 

Career: 

•  COO of  NLB (2016-)

•  COO, responsible for IT, operations, 
premises, and procurement services 
in ERSTE Bank Zrt., Hungary 
(2009-2015)

•  COO, HSBC CEE (PL, CZ, SK, HU), 
responsible for regional operations of  
HSBC Premier in Central and East 
Europe. Roll-out of  regional platform 
for OneBank IT and Operations. HSBC 
CEE, Czech Republic (2007-2009)

•  Operations and Technology Director, 
Corporate and Consumer Bank, 
responsible for the management of  
overall operations, IT processes, and 
client services. Started Citi Shared 
Service Centre in Budapest in Citibank 
Rt, Budapest, Hungary (2002-2007)

•  Operations and Technology Director, 
Consumer Bank, responsible for 
operations and technology. Set up of  
the initial banking infrastructure for 
credit cards and consumer banking in 
Citibank Handlowy Warszawie, Poland 
(1997-2002)

•  Regional Business Planning and Analysis 
Manager for Card Products, heading 
the business planning and analysis 
function (Pacific & CEEMEA countries) 
in Citibank N.A. Asia Pacific CEEMEA 
Regional Office, Singapore (1996-1997)

NLB Group 2017 Annual ReportFurther information about the work and 
powers of  the Management Board is set 
out in the section ‘Corporate Governance 
Statement’.

129

Collective decision-making bodies

NLB Group Assets and 

Different committees, commissions, boards, 
and working bodies may be appointed by 
the Management Board of  the Bank for 
execution of  individual tasks within powers 
of  the Management Board of  the Bank. 

The Corporate Credit Committee

determines credit ratings and makes 
decisions on the reclassification of  clients, 
and approves commercial banking 
investment transactions and limits that are 
beyond the competencies of  the Credit 
Sub Committee. The Committee adopts 
decisions that are outside of  the powers 
of  the directors or subcommittee, as well 
as decisions on investment transactions in 
commercial banking within the statutory 
powers in the areas of  corporate banking 
in the Bank (all companies, banks and 
financial institutions), operations with 
clients in intensive care and NPL, and 
operations with non-core clients.

As a rule, Committee meetings are 
convened once a week. The Committee 
has seven members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the 
area of  risk (CRO).

Liabilities Committee

monitors conditions in the macroeconomic 
environment and analyses the balance, 
changes to, and trends in the assets 
and liabilities of  NLB and the Group 
companies, drafts resolutions, and issues 
guidelines for achieving the structure 
of  the Bank’s and the Group’s balance 
sheet. As a rule, Committee meetings are 
convened once a month. The Committee 
has four members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the area 
of  finance (CFO).

The Group Real Estate Asset 

Management Committee

is in charge of  giving opinions on the 
acquisition/purchase price of  real 
property and additional investments in real 
property provided as collateral for NPL, 
the selling price of  own real property, and 
the acquisition/purchase price for the 
real property mortgaged in the sale of  
receivables. As a rule, Committee meetings 
are convened once a week. The Committee 
has three members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the area 
of  finance (CFO).

The Corporate Credit Sub Committee

The Change the Bank Committee

determines credit ratings and makes 
decisions on the reclassification of  clients 
and approves commercial banking 
investment transactions and limits that 
exceed the competences of  B-1 level 
directors. The Sub Committee adopts 
decisions in the scope of  the Bank’s 
investment policy and business plan, as well 
as statutory powers. 

is responsible for adopting decisions related 
to the development projects with the aim of  
transforming the Bank and decisions related 
to adopting the development guidelines. 
The Committee has four members. 
As a rule, the Committee meetings are 
convened once a month. The Chairman 
of  the Committee is the President of  the 
Management Board (CEO).   

The Sub Committee meetings are convened 
once a week. The Sub Committee 
has four members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the 
area of  risk (CRO).

The Development Council

adopts decisions related to the portfolio 
of  development with an IT element. As a 
rule, the meetings of  the Committee are 
convened once a month. The Committee 
has six members. The Chairman is the 
member of  the Management Board in 
charge of  operations (COO).

NLB Group 2017 Annual Report 
130

The Sales Board

adopts decisions on the management of  
the range of  products and services, and 
the relationships with clients in the area of  
sales. As a rule, Committee meetings are 
convened once a week. The Committee has 
10 members. The Chairman of  the Board 
is the member of  the Management Board 
in charge of  Retail and Private Banking 
and Corporate Banking (CMO).

NLB Operational Risk Committee

is responsible for monitoring, guiding, and 
supervising operational risk management 
in the Bank, and for transferring this 
methodology to the Group members. As a 
rule, the Committee meets once every two 
months. The Committee has 15 members. 
The Chairman of  the Committee is 
the member of  the Management Board 
responsible for the area of  risk (CRO).

NLB Retail Credit Committee

decides on the approval of  loans and 
other investment proposals, the conditions 
of  which deviate from standard banking 
products and services, and which represent 
additional risks for the Bank. As a rule, 
meetings are convened when necessary. 
The Committee has five members. The 
Chairman of  the Committee is the Director 
of  Credit Risk – Corporate and Retail.

Advisory bodies of the Bank’s 

Management Board

The Watch List Committee

is an advisory body which acknowledges 
the activities related to the clients on the 
Watch List. As a rule, Committee meetings 
are convened quarterly. The Committee 
has seven members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the area 
of  risk (CRO).

Risk Committee

monitors and periodically reviews matters 
related to risk and commercial risk and 
prepares materials for the Management 
Board to obtain decisions. The Committee 
has 12 members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the area 
of  risk (CRO).

The Management Board appointed 
working bodies that operate at a lower level:

•  The Committee for New 
and Existing Products,

•  The Group Real Estate Asset 
Management Sub Committee,

•  The Anti-Money 

Laundering Commission.

NLB Group 2017 Annual Report131

NLB Group 2017 Annual Report132

Chapter 16 

Compliance 
and Integrity

The Group is continuously strengthening 

the compliance function and diligence 

of its operations. The Group compliance 

policies are based on the framework 

of internationally recognised standards 

of compliance management. A key 

element of the Group’s long-term 

success is to follow reasonably set 

rules and agreed values. This is the 

commitment of the entire Group.  

The Bank constantly builds, strengthens, 
and supports the culture of  business 
compliance and due diligence within the 
Bank and the Group. Banking, as well as 
other financial sector business activities 
are heavily regulated, making the business 
operations more and more demanding. 
The Group addresses these challenges 
by a systematic approach to mitigating 
compliance risks. It is important to ensure 
that employees and decision-makers know 
and understand the purpose and objectives 
of  the regulations. Systematic monitoring 
of  the legal and regulatory environment 
and assessment of  its impact on the Bank 
is thus an important part of  everyday life 
and work. 

Managing regulatory compliance risks

In 2017, the Bank faced complex processes 
in adapting to the new regulatory 
environment and complex requirements 
in the field of  personal data protection 
(GDPR), payment services (PSD2), the 
market of  financial instruments (MiFIDII, 
MiFIR), and other relevant regulations. 

was publicly disclosed. Bank and state 
authorities addressed this issue in 2010 
and 2011. In subsequent years the MLTFP 
system was fundamentally reorganised and 
improved from HR, organisational, and 
informational perspectives. The MLTFP 
system is being constantly upgraded and 
enables the Bank to mitigate risks in the 
MLTFP area. According to the Bank’s 
MLTFP Policy payments with restricted 
countries/legislations are not allowed, 
and clients with that kind of  origin cannot 
open a relationship with the Bank. The 
Group members must fully comply with 
the Slovenian legislation on MLTFP, as 
well as with Group standards (the basis 
for establishing compliance in the Group 
are Standards for Compliance and 
Integrity which were revised in 2017). 
Coordination of  the implementation of  
the MLTFP system in the Group also 
includes the control and review of  the 
MLTFP system. With this approach and 
with the upgrade of  the MLTFP system 
in recent years, the Bank and the Group 
are effectively managing MLTFP risks 
and implementing their obligations, and 
following international standards and other 
regulations.

Within the Group the constantly changing 
regulatory environment required several 
implementation activities, as well. To 
ensure the good flow of  information 
and addressing matters, the Compliance 
function reports to the Management Board 
and the Supervisory Board of  the Bank. 
The Compliance functions of  the Group 
core members also provide quarterly 
reports to the Compliance and Integrity of  
the Bank. Managers and other employees 
were informed in a timely manner 
about issues of  regulatory compliance 
via regular monthly compliance and 
integrity e-newsletters, including relevant 
information for raising awareness of  ethics 
and integrity.

Preventing Money Laundering and 

Strengthening Group-wide ethics and 

Terrorism Financing

integrity standards

The Bank complies with the national 
regulations on Anti-Money Laundering 
and Counter-Terrorism Financing (AML/
CTF), including the Guidelines of  the 
BoS. The RoS is a member of  EU, and 
thus subject to the standards of  the 
Financial Action Task Force (FATF) and 
the European legislation based on them, i.e. 
the Directive (EU) 2015/849 in the area of  
Money Laundering and Terrorist Financing 
Prevention (MLTFP).

Pursuant to the Slovenian MLTFP Act, the 
Bank is obliged to ensure that its branches 
and majority-owned subsidiaries with head 
offices in third countries apply the same 
measures. In 2017, a case from 2009 and 
2010, including a client with Iranian origin 

Within the framework of  the programme 
of  ensuring business compliance, the 
Group also deals with the ethics and 
integrity of  the organisation. Such a 
programme encourages employees and 
other stakeholders to conduct business, 
which is consistent with a strong, positive 
organisational culture. The NLB Group 
Code of  Conduct, which was redesigned 
and amended in 2017 to ensure its 
uniform application cross-group, is based 
on the framework of  good practices of  
international financial groups and applies to 
all employees in the Group in the same way. 
With this objective, the code was internally 
and publicly published in the form of  
an e-book. To provide clearer rules and 
guidelines for managing conflicts of  interest 

NLB Group 2017 Annual Report133

risk-mitigation measures. As part of  
compliance programme, Compliance 
and Integrity is involved, inter alia, in risk 
assessments regarding new and changed 
products, fit and proper assessments for key 
function holders, and assessing risks related 
to outsourcing and vendors; these areas 
were also in focus during 2017. 

Importance of business compliance and 

risk culture

Compliance in NLB is integrated into the 
daily business of  the Bank to support its 
daily operations, to contribute to its strong 
internal control environment, and to ensure 
that compliance risks are mitigated.

The Bank constantly 
builds, strengthens, and 
supports the culture of 
business compliance and 
due diligence within the 
Bank and the Group.

and preventing corruption, a new Policy on 
the Management of  Conflicts of  Interest 
and the Prevention of  Corruption was 
adopted in 2017, which is currently being 
implemented by the Group members. 

Focus on prevention activities

In 2017, the Compliance function 
prepared several workshops and mandatory 
e-education on ethics, the prevention 
of  corruption, conflicts of  interest, the 
protection of  personal data, MLTFP, and 
other relevant topics related to everyday 
work. The Group also devotes a great 
deal of  emphasis to preventing harmful 
conduct and incidents in the Bank. In 
2017, employees at all levels received 

information and training about the 
prevention of  harmful conduct, procedures, 
and whistleblowing channels. The Group 
launched the implementation of  the 
Whistler, a special IT tool for whistle-
blowers, whereas the process of  internal 
investigations is in place and functioning. 
The Bank’s staff is obliged to successfully 
complete yearly Compliance training 
and education.

Particular attention is paid to advising 
employees who have dilemmas regarding 
compliance issues. In 2017 Compliance and 
Integrity dedicated more than 1,300 hours 
for advisory activities, which is a significant 
increase compared to a 1,000 advisory 
hours in 2016. 

A general assessment of  compliance 
risks was carried out at the Group level 
for the first time in 2017, following the 
methodology which the Bank already 
prepared in 2016. The assessment allows 
the Group to reduce the compliance 
and integrity risks with already prepared 

Strong compliance and integrity supports 
future growth and development. We 
are therefore continuously strengthening 
the compliance function and diligence 
of  its operations that are based on 
internationally recognised standards 
of  compliance management.

Rok Praprotnik

General Manager, 

Compliance and Integrity

1,300

more than 1,300 hours 

dedicated to advising 

on compliance issues

170

more than 170 regulatory 

changes relevant for the Bank 

were identified and monitored 

in 2017

20

more than 20 different types 

of trainings for various focus 

groups were organised in 2017 

on different compliance and 

integrity topics in the Bank

NLB Group 2017 Annual Report134

Chapter 17 

Internal Audit

Internal Audit monitors the decision-

making process in all areas of the Group, 

reviews key risks in its operations, 

advises management at all levels, and 

deepens understanding of the Bank’s 

operations. It provides independent 

and impartial assurance regarding the 

management of key risks, management 

of the Bank, operation of internal 

controls, and thereby strengthens 

and protects the value of the Bank.

procedures, completeness, and functionality 
of  internal control systems, and the 
management of  the Group operations on 
an ongoing basis. It provides impartial 
assurance to the Management Board and 
Supervisory Board that risks in key areas 
of  the Bank i.e. risk management, credit 
process, provisioning, NPL, information 
technology, cyber security, the ILAAP, 
divestment of  non-core activities, 
compliance function, corporate governance, 
and others are managed properly. 

Internal Audit is the independent, objective, 
and advisory control body responsible for 
a systematic and professional assessment 
of  the effectiveness of  risk management 

Performed audits

Internal Audit performs its tasks and 
responsibilities on its own discretion and 

In 2017, one of  the four biggest 
international audit companies confirmed 
that Internal Audit complies with the 
International Standards for the Professional 
Practice of  Internal Auditing. The results 
were above the benchmark average.

Polona Kurtevski

General Manager, 

Internal Audit

in compliance with the annual audit plan 
as approved by the Management Board 
and confirmed by the Supervisory Board. 
Based on its internal methodology and 
comprehensive risk analysis plan for 2017 
Internal Audit in NLB intended to perform 
35 audit reviews, out of  which 32 were 
conducted and three were postponed due 
to objective reasons. Furthermore, five 
extraordinary audits and one cyber security 
consulting task were conducted. 

Implementation of uniform rules

Internal Audit increases efficiency. It focuses 
on monitoring the implementation of  audit 
recommendations, training and education, 
updating the internal audit manual, 
advising management, and ensuring high 
quality and professional operations of  the 
internal audit function within the Group. 
Internal Audit also introduces uniform rules 
of  operation of  internal audit function and 
regularly monitors the compliance with 
these rules within the Group. 

The highest standards were followed

Internal Audit and other internal audit 
services in the Group operate in accordance 
with the: 

•  International Standards for the 
Professional Practice of  Internal 
Auditing,

•  Banking Act or other relevant laws 
which regulate the operations of  a 
Group member,

•  Code of  Ethics of  an Internal Auditor, 

and 

•  Code of  Internal Auditing Principles.

NLB Group 2017 Annual Report135

Chapter 18 

Human Resources

19,993

hours spent in reviews

662

hours spent on consulting services

21 

Internal Audit experts

38

Human resources implements 

improvements and innovative practices 

planned, extraordinary audit 

to drive the best possible employee 

assignments, and consultations 

engagement and excellent business 

were conducted by Internal 

results. Focusing on the need for an 

Audit of the Bank 

organisational and cultural shift, the 

Bank started implementing new concepts, 

models, and processes, following modern 

workers’ representatives. The Group 
members developed comprehensive HR 
strategies as well.

The Bank maintains relationships and 
cooperates with Trade Unions, the Workers 
Council, and other stakeholders. 

HR trends. The focus was mainly on top 

Enhancing employee engagement 

talents, lean processes, social learning 

activities, and implementation of practices 

to enhance employee efficiency. 

On a pervasive path toward a leaner and 

more efficient organisation

In the past few years, the Group has made 
substantial progress in improving its HR 
management function by introducing a 
system for: performance management, 
promotional schemes, remuneration 
schemes, an organisational culture and an 
active talent management programme, 
while all employees benefit from relevant 
and regular trainings. New and innovative 
practices are constantly being added with 
the goal of  changing organisational culture.

Since 2012, the Group undertook 
determined and complex efforts to 
gradually reduce its number of  employees 
aligned with reorganisation of  the current 
organisational structure. In the last five 
years the Group reduced the number of  
employees by 19.5% (1,175 employees), and 
the Bank alone by 21.9% (783 employees). 
This strategically important step was 
implemented with the highest responsibility 
towards employees, and in dialog with 

Numerous changes in the business 
environment, deriving from accelerated 
development of  digitalisation in banking, 
require constant employee adaptation 
and learning. The vision and the strategic 
goals set by the Group require a high 
level of  employee engagement, as they 
represent a decisive factor for a successful 
implementation of  the strategy. The Group 
is aware of  the importance of  employees 
and their impact on the organisational 
operations, and therefore launched a 
project, ‘Enhance employee engagement for 
results’ in order to:

•  Foster a cooperative and engaging 
working environment to better 
motivate the employees and increase 
their participation in the Group’s 
development.

•  Promote initiatives to improve the skills 

and capabilities of  the employees.

•  Promote a culture of  cooperation 

across the Group.

NLB Group 2017 Annual Report 
136

=  1 employee

Table 19: NLB Group employees by countries

Country

Slovenija1

Serbia

Bosnia and Herzegovina 
(Republic of Srpska, Federation of Bosnia and Herzegovina)

Montenegro

Macedonia

Kosovo

Germany

Switzerland

Croatia

Total (the Group)

1. Without Bankart, Prvi Faktor, NLB Vita, Skupna PD, and Sisbon.

Number of employees (on 
31 December 2017)

2,922 (NLB: 2,789, ostalo: 133)

447

942

319

901

481

1

4

12

6,029

6,029 

100%

employees in the Group

46.3%  

73.5%

26.5%

58.5%

51.6%

2,789 

employees in NLB

73.5%

women

26.5%

men

58.5%

of employees with VI. level 

of education or higher.

3,111

employees in the Group 

outside Slovenia.

Engaged and motivated 
employees represent 
a decisive factor for a 
successful implementation 
of the strategy and the 
Group’s business growth.

NLB Group 2017 Annual Report 
Figure 62: NLB’s Employee Engagement comparison from 2014 to 2017

Intensive talent development 

137

2017 

10%

34% 

56% 

2016 

12%

37% 

51% 

2015 

14%

42% 

44% 

2014 

19%

42% 

39% 

Actively Disengaged 

Not Engaged 

Engaged 

for future challenges

Within the Group, the talent development 
programme systematically supports career 
development of  recognised potentials of  
employees. In 2017, special development 
frameworks were formed to enhance 
employees’ leadership and other relevant 
professional skills and competences. 
Educational activities were combined 
of  workshops and various training 
programmes for assertive communication 
and decision-making, creative thinking, 
strategic management, and improving 
foreign languages.  

With diverse development activities, the 
Group will continue to provide intensive 
development of  potentials in the future, 
striving to prepare top employees for future 
challenges.

The Bank is aware that good IT support 
is crucial to improve the decision-making 
process, upgrade current HR practices, 
enhance analytical capabilities to become 
even more transparent to all stakeholders, 
and allow employees to become more 
engaged. A new IT tool is being 
implemented in the Bank and at a later 
stage also throughout the Group.

Aiming to create a leaner organisation 
and to optimise processes, ‘Lean Project’ 
was launched to define the prioritisation 
of  processes to be streamlined. Also the 
management governance was upgraded 
within the Bank, while the Group will 
follow.

Proud to be one of the few companies 

in Slovenia with international ‘Top 

Employer’ certificate

The Bank participated in the ‘Top 
Employer’ certification process. Over 60 
relevant improvements in HR practices 
were implemented in the last year and 
the Bank is proud to gain the certification 
for the years 2016 and 2017. The ‘Top 
Employer’ recognises best employers 
all over the world that create optimal 
conditions for their employees to develop, 
both professionally and personally. 
To retain the nomination, the process 

requires implementation of  continuous 
improvements in HR practices. Major 
improvements in 2017 were made in talent 
management, onboarding, and learning. 

Continuing a longstanding tradition of 

Remuneration system as a motivation for 

employee education

engaged and committed employees

An employee’s salary is composed of  a 
fixed and a variable part. The fixed amount 
is determined by job position seniority 
while the variable amount depends on the 
employee’s performance. Performance 
assessment is done by the head of  the 
employee’s organisational unit using a top-
down approach to evaluate the employee’s 
achievements in relation to goals set for a 
particular assessment period (quarter or 
half-year). 

The goals are set according to the 
‘SMART’ method, meaning that they have 
to be specific, measurable, challenging, 
realistic, and with a defined time frame.

The Bank’s Training Centre has been 
operating for over 40 years. To a great 
extent the Training Centre creates 
an organisational culture and assists 
establishing best business practices 
following the Group’s strategy. It empowers 
employees to achieve the Group’s business 
goals, to act socially responsibly towards 
stakeholders, and enables them to 
achieve their own ambitions and personal 
development. Special emphasis is on 
leadership, sales, employee coaching, 
mentoring, and peer groups in combination 
with E-Learning.    

In 2017 the Bank developed and used 
systematic employees training programmes 
to encourage and motivate employees 
by developing relevant job specific skills 
and competencies. A total of  35,674 
participants of  the Bank (31,925 in 2016) 
participated in the internal programmes for 
employees that were conducted mostly with 
in-house and selected external experts.

NLB Group 2017 Annual Report138

Being a family-friendly company 

•  Implementation of  the Intergenerational 

The Bank emphasises the promotion of  a 
healthy lifestyle and preventive medicine, 
an intergenerational know-how transfer 
cooperation programme, and finally, 
assuring that management and other 
employees are adequately informed about 
the family-friendly and healthy bank 
measures. 

The Bank received a full Family-Friendly 
Company Certificate in December 2014 for 
a period of  three years joining companies 
and organisations that are aware of  the 
importance of  striking the right balance 
between business and family life, and 
thus acting like a socially responsible 
company for its employees.  The number 
of  employees benefitting from measures 
increases each year. 

In 2017, the Bank conducted activities for 
the extension of  the Certificate:

•  Additional workshops for a healthy 

lifestyle, and in line with the plan for the 
period 2015-2017.

Cooperation Programme – senior 
mentoring in which older workers were 
involved. The Bank identified senior 
mentors in all organisational units 
and carried out education for effective 
mentoring. Finally 10 pairs of  mentors 
and mentees were formed – two pairs 
with newly trained trainees, and eight 
pairs with new employees and those 
changing their workplace to other 
organisational units. 

134,147 

hours of education in 2017

105

programmes implemented in 2017

460

participants in the ‘Healthy Bank’ 

activities for health-related 

improvements in the workplace 

Improving the organisational climate and 

and quality of life

employee engagement

The organisational climate deals with 
individual perceptions and describes the 
current social environment. The Bank 
regularly conducts organisational climate 
and employee engagement surveys to assess 
the motivation levels of  its employees, and 
their willingness to invest additional effort 
above regular expectations. The 2017 
survey showed a continuation of  positive 
trends, that the share of  engaged employees 
grew by 5% compared to 2016 and 12% 
compared to 2015.

56%

engaged employees 

according to the employee 

engagement survey 

over

60 

relevant improvements

in HR practices were 

implemented

The business success of  the Group 
depends on organisational capability 
and its main building block – talent.

Vesna Vodopivec

General Manager, Human Resources  

and Organisation Development

NLB Group 2017 Annual Report139

NLB Group 2017 Annual Report140

Chapter 19 

Corporate 
Governance 
Statements

NLB Group 2017 Annual Report141

Statement of  Management’s Responsibility

The Management Board hereby confirms 
the statements made in the business report, 
which are in accordance with the attached 
financial statements as at 31 December 
2017, represent the actual and fair financial 
standing of  the Bank and the NLB Group, 

as well as their operating results in the year 
that ended 31 December 2017.

The Management Board confirms that 
the business report includes a fair view of  
developments and operating results of  the 

Bank and the Group and their financial 
standings, including a description of  the 
key types of  risks and the companies under 
consolidation are exposed as a whole.

Management Board of the NLB

László Pelle 
Member of  the 
Management Board 

Archibald Kremser 
Member of  the 
Management Board 

Andreas Burkhardt  
Member of  the 
Management Board 

Blaž Brodnjak 
President & CEO 

NLB Group 2017 Annual Report 
 
 
142

Types of  Services for which NLB Holds Authorisation

NLB has an authorisation to perform 
banking services pursuant to Article 5 
of  ZBan-221. Banking services are the 
acceptance of  deposits and other repayable 
funds from the public, and the granting of  
credits for its own account.

The bank has an authorisation to perform 
mutually recognised and additional 
financial services. It may perform the 
following mutually recognised financial 
services, pursuant to Article 5 of  the 
ZBan-2:

1.   Accepting deposits and other repayable 

funds from the public; 

2.   Lending, which also including:
• 
consumer loans,
•  mortgage loans,
• 
• 

factoring, with or without recourse,
financing of  commercial transactions, 
including export financing based on 
the purchase of  non-current non-
past-due receivables at a discount and 
without recourse, secured by financial 
instruments (forfeiting);

3.   Payment services; 
4.   Issuing and managing other payment 

instruments (e.g. travellers cheques and 
bank bills of  exchange), insofar as such 
services are not included in the services 
referred to in the previous point;
5.   Issuing of  guarantees and other 

sureties; 

6.   Trading for own account or for the 

account of  customers in:
•  Money-market instruments,
• 

Foreign legal tenders, including 
currency exchange transactions,
Standard futures and options,

• 
•  Currency and interest-rate 

instruments,

•  Transferable securities;

21.  Banking Act (ZBan-2), Official Gazette 

of the RS, no. 25/15, 44/16, 77/16 and 41/17.

7.   Participation in securities issues and 
the provision of  associated services; 

8.   Offering advice to companies 

concerning capital structure, business 
strategy, and related matters, as well as 
advice and services related to M&A; 
9.   Monetary intermediation on interbank 

markets; 

10.  Advice on portfolio management; 
11.  Safekeeping of  securities and other 

related services;

12.  Rating services: collecting, analysis, 
and disseminating information 
regarding credit-worthiness; 

13.  Safe deposit services; 
14.  Investment services and transactions, 

and ancillary investment services in 
accordance with the ZTFI. 

It may perform the following additional 
financial services, pursuant to Article 6 of  
the ZBan-2:

1.   Insurance policy brokerage in 

accordance with the act governing the 
insurance industry,

2.   Custodian services according to the 
act governing investment funds and 
management companies,

3.   Credit brokerage for consumer and 

other credits. 

Authorisation to perform banking 
services is published on the official 
webpage of  the BoS (https://www.bsi.
si/en/financial-stability/institutions-
under-supervision/banks-in-slovenia/8/
nova-ljubljanska-banka-dd-ljubljana).

NLB Group 2017 Annual Report143

Corporate Governance Statement of  NLB 

customers, creditors, and employees of  the 
bank.

available on the website http://www.
sdh.si), and 

Pursuant to the fifth paragraph of  Article 
70 of  the ZGD-122 NLB hereby gives 
the following Corporate Governance 
Statement as a part of  the Business Report 
of  the Annual Report.

1.  REFERENCES TO THE CODES, THE 

RECOMMENDATIONS AND OTHER 

INTERNAL REGULATIONS ON CORPORATE 

GOVERNANCE

In view of  the fact that in May 2016 a 
Corporate Governance Code for Unlisted 
Companies was adopted for the first time, 
unlisted companies23 should endeavor 
to observe the recommendations of  the 
code and disclose reasons for deviations 
in Corporate Governance Statement. 
Since NLB has been using the Corporate 
Governance Code for Listed Companies 
for the last decade, the Management Board 
and the Supervisory Board in December 
2017 adopted a revised version of  the 
Policy on Corporate Governance of  the 
NLB, with which NLB adopted a decision 
to follow Corporate Governance Code 
for Listed Companies also in the future. 
The reasoning behind this adoption is that 
until mid-2017 NLB was a listed company 
(under the provisions of  Article 99 of  the 
Law on Trading of  Securities) and will 
most probably also assume that status in 
the near future. By doing so NLB wants 
to ensure greater transparency and better 
comparability of  compliance with the 
recommendations. 

In addition, as a company in which the 
RoS holds an equity investment, NLB also 
complied with the Corporate Governance 
Code for Companies with a State Capital 
Investment.

The purpose of  the code is to determine 
the standards of  governance and 
supervision in state-owned companies 
and ensure that such companies a develop 
transparent and comprehensive corporate 
governance system, with the objective 
of  ensuring the successful and long-term 
growth of  their assets. The code was 
partially revised in May 2017, not only to 
reflect changes in the relevant regulation of  
the RoS, but also to take into consideration 
practical experience gained during the 
years.

In view of  the need to regulate certain 
specific issues related to corporate 
governance that are not covered by 
the legal framework applicable to the 
management of  state assets, SSH also 
issued Recommendations and Expectations 
of  the SSH. The revised version of  the 
document was adopted by the SSH in May 
2017.

In 2017 NLB abided by the following 
recommended standards in conduct of  its 
business activities, namely: 

In further developing a transparent, clear, 
and successful corporate governance 
system, during 2017 NLB endeavored, 
as far as practicable, to comply with the 
regulatory provisions and the highest 
standards of  responsible and refined 
corporate governance system as laid down 
by the aforementioned code, thus further 
increasing the confidence of  investors, 

•  Corporate Governance Code for Listed 
Companies (currently applicable code 
was adopted on 27 October 2016 and 
came in force on 1 January 2017; the 
code is published on the Ljubljana Stock 
Exchange’s website http://www.ljse.si);

•  Corporate Governance Code for 
Companies with a State Capital 
Investment (adopted in May 2017; is 

•  Recommendations and Expectations 
of  the SSH (adopted in May 2017, 
available on the website http://www.
sdh.si). 

Furthermore, NLB complied in its 
governance system with the commitments 
made by the RoS to the EC with respect 
to the state aid given to NLB in December 
2013, in part relating to corporate 
governance. The public version of  the 
entire Catalogue of  Commitments dated 
18 December 2013 is available on the 
website of  the EC’s website http://
ec.europa.eu/competition/state_aid/
cases/245268/245268_1518816_267_7.
pdf) and the amendment to the 
restructuring decision of  NLB dated 11 
May 2017 is available on the http://
ec.europa.eu/competition/state_aid/
cases/269184/269184_1911771_145_2.
pdf.

Corporate governance of  NLB is also 
defined by the Articles of  Association of  
NLB (adopted by the General Meeting on 
7 April 2017) and Corporate Governance 
Policy of  NLB (adopted in version 3, 
November 2017). Corporate governance 
of  the NLB Group in 2017 NLB and 
NLB Group members is regulated by 
the Corporate Governance Policy of  
the NLB Group (revised in November 
2017). In subsidiaries of  the Group, the 
principles and recommendations of  both 
mentioned codes are followed through the 
Corporate Governance Policy of  the NLB 
Group (minimum standards by particular 

22.  The Companies Law (ZGD- 1; Official Gazette 

of the RS, No. 65/09 – official consolidated text, 

33/11, 91/11, 32/12, 57/12, 44/13 – decision of the 

Constitutional Court, 82/13, 55/15 and 15/17).

23.   A company whose shares are not admitted to 

trading on a regulated market, i.e. a company not 

listed on the stock exchange.

NLB Group 2017 Annual Report144

business area), also respecting the local 
legislation and regulatory requirements 
as well as the principle of  proportionality 
(e.g. the organisational possibilities in the 
companies).

The Corporate Governance system is 
explained on the NLB website (http:// 
www.nlb.si/corporate-governance). The 
documents referred to in this paragraph are 
published there.

2.  THE CORPORATE GOVERNANCE OF 

NLB DEVIATES FROM THE FOLLOWING 

PROVISIONS:

Particular deviations from the 
aforementioned codes and 
recommendations, and the underlying 
reasoning for them are disclosed below.

A) Corporate Governance Code 

for Listed Companies

Recommendation no. 4.3: The Diversity 
Policy does not set out the ways of  
implementation of  set objectives, as well 
as the effects on the human resources 
procedures and other processes of  the 
company. 

Recommendation no. 8.5: In the reasoning 
of  the proposals for the General Meeting, 
NLB does not cite the past membership in 
other management or control bodies, nor 
eventual conflicts of  interest (because they 
are included into Fit & Proper procedure). 

Recommendation no. 8.7: The 
remuneration of  the Management 
Board members complies with the Act 
Regulating the Incomes of  Managers of  
Companies owned by the RoS and its 
Municipalities, the Regulation on Setting 
the Highest Correlation of  Basic Payments 
and the Rate of  Variable Remuneration 
of  Directors. The remuneration of  
Management Board members has been 
subject to restriction arising from Decision 
of  the EC on State Aid No. SA.33229 
(2012/C) (ex 2011/N) – Restructuring 
of  NLB – Slovenia (which Slovenia is 

planning to implement for NLB), and has 
been regulated in accordance with the 
mentioned commitments.

The management Remuneration Policy 
follows the ZGD-1 and the provisions 
of  this Code. Regarding specification of  
the highest share of  remuneration given 
as shares, stock options and other types 
of  financial instruments (last indent of  
this recommendation), along with any 
restrictions of  such remuneration the 
Remuneration Policy also follows the 
Guidelines of  the BoS dated 22 November 
2016 concerning the application of  
the principle of  proportionality in the 
implementation of  remuneration policies. 
In our opinion, restrictions on executive 
payments are unjustifiable.

Recommendation no. 10.1: In assessing 
a candidate’s eligibility for a Supervisory 
Board member, statutory criteria are 
applied, however candidates don’t have 
a certificate evidencing their specialized 
professional competence for membership 
on a Supervisory Board, such as the 
Certificate of  the Slovenian Directors’ 
Association, or any other relevant 
certificate.

Recommendation no. 12.2: The Rules 
of  procedure of  the Supervisory Board 
to the NLB (April 2016) do not include 
the list of  all types of  transactions for 
which the Management Board needs prior 
approval of  the Supervisory Board based 
on a Supervisory Board resolution and 
the company’s Articles of  Association, 
as well as the system of  outsourcing 
for purposes of  the Supervisory Board 
and the Supervisory Board evaluation, 
education and training of  the members 
of  the Supervisory Board. The mentioned 
provisions are part of  other internal 
documents or decisions of  the governing 
bodies.

Recommendation no. 12.3: The rules of  
procedure of  the Supervisory Board do not 
include the scope of  topics and timeframes 

to be respected by the Management Board 
in its periodic reporting of  the Supervisory 
Board. However, professional services of  
the bank take care that timely information 
is provided to the Supervisory Board.

Recommendation no 12.4: The 
Supervisory Board will discuss and take a 
position on the workers’ council’s report 
on the status of  workers’ participation in 
management at one of  the next session.     

Recommendation no. 12.5: Material for 
regular sessions of  the Supervisory Board 
is not provided through information 
technology, but via mail.

Recommendation no. 12.11: The 
Supervisory Board’s Report presented to 
the General Meeting does not include the 
information to what extent the board’s 
self-assessment has contributed to the 
improvement of  Supervisory Board’s 
performance.

Recommendation no. 14: Evaluation of  
the Supervisory Board will be performed in 
the following months. Recommendations 
No. 14.1. to 14.3 for the year 2017 are to 
be fulfilled in 2018.

Recommendation no. 15.3: NLB deviates 
from this recommendation because the 
President of  the Supervisory Board is at the 
same time President of  the Nominations 
Committee.

Recommendation no. 16.2: The secretary 
of  the Supervisory Board did not sign a 
separate statement in which she makes a 
commitment to protect the confidentiality 
of  information on the same level as the 
members of  the Supervisory Board. She 
has provisions on confidentiality included 
in her employment contract.

Recommendation no. 17: In our opinion, 
the Bank is not providing payment to the 
Supervisory Board members that would 
correspond to their responsibilities and the 
fines set by the ZBan-2.

NLB Group 2017 Annual ReportRecommendation no. 20.1: Drafting 
a proposal on the Management Board 
succession plan in 2017 was not necessary.

Recommendations no. 21 and 21.1.: 
NLB deviates from the proposed provision 
in the Code because the Act Regulating 
the Incomes of  Managers of  Companies 
Owned by the RoS and its Municipalities 
(“ZPPOGD”) restricts executive pay, 
which has posed a severe impediment to 
the winning over, and retaining of  suitable 
staff. It results in a high level of  operational 
risk and poses, in the Bank’s opinion, 
one of  the main obstacles to a suitable 
restructuring of  Slovenian businesses (and 
state-owned enterprises). The Bank will 
continue to promote public discussion and 
the abolishment of  the restrictions. 

Recommendations no. 21.4 to 21.6: 
NLB does not have a variable part of  
remuneration given as shares, nor do stock 
option plans and comparable financial 
instruments stand for the majority of  the 
members of  NLB. The Bank follows the 
Guidelines of  the BoS dated 22 November 
2016 concerning the application of  
the principle of  proportionality in the 
implementation of  remuneration policies.

Recommendation no. 27.4: NLB draws up 
its financial calendar which is published on 
banks’ website, however it doesn’t provide 
information on the expected dates of  
General Meetings, announcements of  the 
record date for dividend payments, or the 
dividend payment date.

Recommendation no. 29.7: NLB discloses 
the remuneration of  each member of  the 
Management Board and of  the Supervisory 
Board broken down to all items that are 
contained in the Appendices C.3 and 
C.4 of  Corporate Governance Code for 
Listed Companies (see Tables 22 and 23) 
(except for Appendix C.3 of  Corporate 
Governance Code for Listed Companies, 
where NLB does not disclose the gross 
variable income of  the members of  the 
Management Board on the basis of  

quantity and quality criteria, but only as a 
total). 

Recommendation no. 29.9: NLB does not 
publish the rules of  procedure of  its bodies 
(management and supervisory bodies and 
General Meeting) on its website.

B) Corporate Governance 

Code for Companies with a 

State Capital Investment

Recommendation no. 5.1.1: The 
recommendation is implemented in 
full in the part relating to operations. 
Nevertheless, we wish to point out the 
anomaly and the deprivileged position 
of  NLB, since we believe that the Code 
recommendation on the arm’s length 
conditions for NLB, as for the other 
non-state-owned companies, has not been 
met, since NLB is subject to numerous 
limitations or additional obligations that do 
not apply to privately-owned companies 
(limited receipts of  the management 
bodies and the obligation to report certain 
confidential information in accordance 
with the provisions of  the ZDIJZ-1).

Recommendation no. 6.3.1: As a system-
relevant bank, NLB has adapted the 
reporting of  the Supervisory Board to the 
complex applicable legislation, also taking 
into account the Recommendations of  
the Slovenian’s Directors’ Association for 
reporting to the supervisory boards.

Recommendation no. 6.4.1: The 
Supervisory Board’s competence profile 
was not published on bank’s website. The 
sectorial composition envisaged by Article 
21, Paragraph 2 of  the ZSDH-1 was 
probably envisaged by SSH.

Recommendation no. 6.6: In 2017, none 
of  the members of  the Supervisory Board 
of  NLB in the previous composition (first 
part of  the year 2017) declared themselves 
dependent. In statements of  independence 
for the new composition of  the Supervisory 
Board (elected on 8 September 2017), all 
members of  the Supervisory Board NLB 

145

declared themselves independent. Eventual 
conflicts of  interest for two members of  the 
Supervisory Board could arise due to their 
prior employments, but will be managed 
accordingly. 

Recommendations no. 6.7 and 6.7.1: 
At the last election of  the Supervisory 
Board members for the Bank’s General 
Meeting (08/09/2017), the Supervisory 
Board of  NLB explained that the bank, 
as a regulated credit institution, was 
subject to stricter requirements and rules 
for the proposal of  candidates for the 
members of  the Supervisory Board, in 
view of  the fact that Article 35 of  the 
ZBan-2 prescribed the Fit & Proper 
assessment of  the candidates. Thus, in 
accordance with the banking legislation, 
the Nomination Committee of  the 
Supervisory Board of  NLB issued positive 
Fit & Proper assessments of  the candidates, 
which comprises the assessment of  all 
key candidate suitability criteria, and 
separately also a statement of  potential 
conflict of  interests and independence 
of  the candidates, as confirmed by the 
Supervisory Board of  NLB. In line with 
this, the Supervisory Board of  NLB only 
included the data required by Article 297 
a) of  the ZGD-1 in the grounds of  its 
proposals.

Recommendation no. 6.8.4: The 
Nomination Committee does not adopt a 
formal resolution to set the profiles of  the 
sought members of  the Supervisory Board; 
nevertheless, it takes into account the 
substance, using the criteria from the Code.

Recommendation no. 6.8.5: Also taking 
into account the explanation from the 
previous point, the Nomination Committee 
also strives to follow this recommendation, 
while at the same time taking into account 
the selection path and the proposals 
submitted by SDH as the representative of  
the sole shareholder of  NLB.

Recommendation no. 6.9: Also taking into 
account the explanation from the previous 

NLB Group 2017 Annual Report146

point, the Nomination Committee also 
strives to follow this recommendation, while 
at the same time taking into account the 
selection path and the proposals submitted 
by SSH as the representative of  the sole 
shareholder of  NLB.

Recommendations no. 6.12 to 6.12.3: 
Due to the fact that in 2017 considerable 
changes were made to the composition of  
the Supervisory Board, the assessment of  
the new composition of  the Supervisory 
Board in the year 2017 was not done. The 
evaluation procedure of  the Supervisory 
Board for 2017 is to be executed in 2018. 

Recommendation no. 6.15.1: In 2017, the 
Chairman of  the Supervisory Board is not 
the Chair of  the Audit Committee, but is 
the Chair of  the Nomination Committee.

Recommendation no. 7.2.1: NLB complies 
with the Recommendations for Reporting 
to Supervisory Boards (Slovenian Directors’ 
Association, 25/10/2011 and 10/03/2014) 
with some deviations from certain 
recommendations.

Recommendation no. 8.3: In 2017, in 
the NLB Group Annual Report, NLB 
disclosed the receipts and other rights 
of  the members of  the Supervisory 
Board in accordance with Appendix 6 
to the Corporate Governance Code for 
Listed Companies (see Table 22). When 
disclosing the income of  the members of  
the Management Board, the gross variable 
income is not disclosed on the basis of  
quantity and quality criteria, but only as a 
total. The remunerations of  the members 
of  the Group are not published in the NLB 
Group’s Annual Report.

Recommendation no. 8.5: NLB publishes 
the financial calendar on its public 
website that includes the publication of  
annual unaudited financial statements, 
the publication of  the annual and semi-
annual reports and two interim reports. 
The Financial Calendar does not include 
the dates of  the General Meetings and the 

dates of  dividend payment, since these are 
set in line with the orientations issued by 
the owner (SSH): The financial calendar 
is published on: https://www.nlb.si/
financial-calendar.

Recommendation no. 9.2.7: As a rule, 
recommendations are being implemented 
in line with the set deadlines. The 
Management Board and the Supervisory 
Board monitor the status of  audit 
recommendations and the reasons for late 
implementation quarterly. 

Recommendation no. 9.3.1: SSH is 
regularly informed of  the risks and all open 
issues and proposals for their elimination 
via quarterly meetings of  the Management 
Boards.

C) Recommendations and 

Expectations of the SSH

NLB also takes a position on the adopted 
Recommendations and Expectations of  the 
SSH.

Recommendation no. 1.1: NLB will 
try to meet the expectations of  this 
recommendation in due time, taking into 
account the applicable legislation and 
staying in line with the planning process 
of  the Group, which is based on the last 
possible available data on the operations 
of  NLB and the Group. NLB submits a 
draft plan of  all necessary indicators of  a 
company/group in accordance with the 
agreement with the SSH, as well as in line 
with the timetable of  SSH regarding the 
framework of  their expectations.

Recommendation no. 1.2: NLB tries to 
meet expectations in this recommendation 
in due time, taking into account the 
applicable legislation. In line with the 
agreement and the guidelines of  SSH, 
NLB submits a draft plan of  indicators 
of  a company/group in accordance with 
the applicable Criteria for measuring 
performance of  companies with the state 
capital investment.

Recommendation no. 1.3: NLB tries to 
meet expectations in this recommendation 
in due time, taking into account the 
applicable legislation. 

Recommendation no. 3.7: NLB has 
signed some flat-rate agreements with the 
outsourced contractors for various needs, 
following the agreed cost optimisation 
and continuous reduction of  the costs of  
outsourced providers.

NLB has eight such contracts for lawyer 
services, and one for medical services. A 
flat-rate contract is a contract signed with 
a lawyer setting a monthly payment for an 
unspecified scope of  services; nevertheless, 
the lawyer is obliged to issue a monthly 
invoice (or a different period, if  so agreed) 
together with a specification of  services 
provided in such a month or period, and 
potential surplus hours in line with the 
signed contract. The lawyers provide the 
services of  legal consultancy in the area of  
operations with the Bank.

The Bank has also several contracts for 
the supply of  hardware or software for 
which the main object of  the contract is 
the supply of  such equipment. In addition 
to payment for the equipment, monthly 
flat-rate payments for the maintenance 
of  supplied equipment are agreed (e.g. 
payment includes work, all spare parts, 
bug fixes in the software, etc.) and, in 
certain cases, also for a smaller amount of  
additional development of  the supplied 
software, according to the needs of  the 
bank.

Recommendation no. 4.4: A reporting 
system has been set up for the Group 
about the implemented payments from 
Point 4.3.2 in the COGNOS system. Data 
on implemented payments has not been 
published on the NLB intranet site yet.

Recommendation no. 4.5: The Bank 
does not publish the text of  collective 
agreements on its website because the 
two applicable collective agreements are 

NLB Group 2017 Annual Reportavailable on the website of  the NLB Trade 
Union representing the Bank’s employees. 
NLB does not publish the binding collective 
agreements or agreements with the 
workers’ representatives for the subsidiaries.

Recommendations no. 5.1 to 5.4: Due 
to the activity of  refreshing the business 
and IT/digital strategy, the self-assessment 
using the recognised European excellence 
model was not yet carried out. With the 
aim of  improving the quality, the new 
strategy introduces the new initiatives in 
the area of  lean organisation and processes. 
The Bank first started introducing process 
ownership and achievement of  the KPI 
objectives in the sense of  optimisation and 
quality improvement. 

There are dozens of  projects in the bank; 
one of  them is the introduction of  E2E 
ownership of  processes and the maturity pf  
processes. On the basis of  the analysis, the 
project and phase 2 will be carried out on 
the basis of  i.e. ‘Lean process optimization’. 
The first 5 to 7 processes will be selected, 
and later on, all of  them will be renewed.

Recommendation no. 6.2: In recent years, 
General Meetings have been convened in 
agreement with SSH.

Recommendation no. 6.3: At the moment, 
only the convocation is published on 
the Bank’s website, while the grounds 
of  proposals are sent to the shareholder 
first by e-mail, and also by a courier. 
Such a specific method of  informing the 
shareholder is possible because SSH is the 
sole shareholder.

Recommendation no. 6.4: If  the sole 
shareholder had any questions, NLB would 
not publish them, but the management 
would provide answers at the General 
Meeting.

Recommendation no. 6.6: NLB obtained 
a counterproposal at the April General 
Meeting, but it was received on the day 

of  the meeting and it was, therefore not 
published.

3.  MAIN FEATURES OF INTERNAL 

CONTROL AND RISK MANAGEMENT 

SYSTEMS IN RELATION TO FINANCIAL 

REPORTING

NLB is governed by the ZGD-1 and the 
ZBan-2 regulating, among other, the 
Bank’s obligation to set up and maintain 
appropriate internal control and risk 
management systems. Concerning 
this subject, the BoS as the supervising 
authority of  banks issues specific 
regulations by which the NLB abides 
as applicable. The Bank also complies 
with the commitments made to the EC, 
in accordance with the Commission 
Decision of  18/12/2013 on state aid 
SA.33229(2012/C) – NLB Restructuring 
– Slovenia and amendment to the 
restructuring decision of  NLB dated 
11/05/2017. 

Due to the above, the NLB maintains a 
steady and reliable corporate governance 
system encompassing the following: 

•  Well-defined organization with clear-

cut, transparent, and consistent internal 
relations in the area of  responsibility on 
the level of  NLB and the Group.
•  Efficient and comprehensive risk 
management process, including 
procedures to determine, measure or 
assess, control, and manage risks to 
which the Group is exposed or could be 
exposed in its operations.

•  Immediate action of  the competent 

departments towards eliminating any 
established irregularities.

•  An appropriate system of  internal 

controls comprising exact accounting 
procedures (reporting, work procedures, 
responsibilities, and automatic and 
manual controls in all stages of  the 
accounting process).

The risk management function represents 
an important part of  overall management 

147

and governance system in the Group. The 
Group pays great attention and importance 
to the risk culture, and awareness of  all 
relevant risks within the entire Group. 
The key goal of  Risk Management is to 
manage, assess, and monitor risks within 
the Group in line with the Group’s Risk 
Appetite and Risk Strategy, which are its 
fundamental risk management documents. 
A Robust Risk Management framework 
is comprehensively integrated into 
decision-making, steering and mitigation 
processes within the Group in order to 
proactively support its business operations. 
Nevertheless, the Group is constantly 
enhancing its risk management system. 

NLB is, as a systemic bank, involved in the 
SSM, under the supervision of  the ECB 
and its Joint Supervisory Team, and the 
BoS. Group-wide ECB and other relevant 
regulatory requirements are followed by 
all Group members, whereby the Group 
subsidiaries operating outside Slovenia 
are also compliant with the rules set by 
the local regulators. Across the Group, 
assessments are made and risks managed 
in the Group uniform manner, taking 
into account the specifics of  the markets 
in which individual Group members are 
operating in line with the Group’s risk 
management standards.  

The Group plans a prudent risk appetite 
and optimally profitable operations in 
the long run, including fulfillment of  all 
the regulatory requirements. The key 
strategic risk documents and other risk 
policies of  the Group are approved by the 
Management Board and the Supervisory 
Board of  NLB. The Group regularly 
monitors its Target Risk Appetite profile, 
representing the key component of  risk 
mitigation process. The Risk profile 
enables detailed monitoring and proactive 
management, where the limits usage and 
potential deviations are regularly reported 
to the respective committees and/or the 
Management Board of  the Bank, the Risk 
Committee of  the Supervisory Board, 
and the Supervisory Board of  the Bank. 

NLB Group 2017 Annual Report148

Additionally, the Group has set up early 
warning systems in different risk areas with 
the intention to strengthen the existing 
internal controls and timely responding 
when necessary. 

In accordance with the two-tier governance 
system, the Bank’s Supervisory Board, 
among other issues, approves organisation 
of  the internal control system and the 
draft audit plan of  the Internal Audit and 
all financial transactions (e.g. issuing of  
own securities, equity stakes in companies, 
and other legal entities). It also supervises 
the work of  the Internal Audit. At the 
level of  the Supervisory Board, the 
Audit Committee monitors and prepares 
resolutions for the Supervisory Board. 

In accordance with the law, NLB also has 
a special internal audit department, which 
conducts audits, issues recommendations, 
and draws up reports in line with its 
authorisations, in addition to reporting 
to the General Meeting of  Shareholders 
about its work. The Internal Audit 
monitors the decision-making process in 
all segments of  the the Group, examines 
the key risks to which the Bank is exposed, 
advises management at all levels, and 
enables a deeper understanding of  the 
Bank’s operations. In addition, it provides 
independent and impartial assurances 
as to the management of  key risks, 
corporate governance of  the Bank, and 
functioning of  internal controls, thus 
strengthening and protecting the Bank’s 
values. The Internal Audit is responsible 
for systematic and professional assessment 
of  the efficiency of  the risk management 
procedures, completeness, and functionality 
of  the internal control systems. It provides 
assurances to the Management and 
Supervisory Boards that the risks in the key 
areas of  the Bank, i.e. risk management, 
lending, restructuring, NPLs, IT, and IT 
security, divestment of  non-core activities, 
compliance, corporate governance, and 
other areas, are managed appropriately. 

NLB pays special attention to the system of  
internal controls and risk management in 
the the Group, and continuously upgrades 
the internal control system in the Group 
in line with the Corporate Governance 
Policy of  the Group. Corporate governance 
of  the Group is presented in the chapter 
NLB Corporate Governance, subchapter 
Corporate Governance of  the Group. The 
risk profile of  the Group in conjunction 
with the business strategy is presented 
under the Risk Management section in the 
financial report of  the Annual Report.

3.1.  Financial reporting

With the aim of  ensuring appropriate 
financial reporting procedures, NLB 
pursues the adopted Policy on Accounting 
Controls. The accounting controls are 
provided through the operation of  the 
complete accounting function with the 
purpose of  ensuring quality and reliable 
accounting information, and thereby 
accurate and timely financial reporting. 
The principal identified risks in this 
area are managed with an appropriate 
system of  authorisations, a segregation 
of  duties, compliance with accounting 
rules, documenting of  all business 
events, a custody system, posting on the 
day of  a business event, in-built control 
mechanisms in source applications, and 
archiving pursuant to the laws and internal 
regulations. Furthermore, the policy 
precisely defines primary accounting 
controls, performed in the scope of  
analytical bookkeeping, and secondary 
accounting controls, i.e. checking the 
efficiency of  implementation of  primary 
accounting controls. With an efficient 
mechanism of  controls in the area of  
accounting reporting, NLB ensures:

•  A reliable decision-making and 

operation support system.

•  Accurate, complete, and timely 

accounting data and the resulting 
accounting and other reports of  the 
Bank.

•  Compliance with legal and other 

requirements. 

4.  INFORMATION ON POINT 4, 

PARAGRAPH 5, OF THE ARTICLE 70 OF 

THE ZGD-1 regarding points 3, 4, 6, 8, and 

9 of the paragraph 6 of the same article

Explanation regarding significant 

direct and indirect ownership of the 

company’s securities in the sense 

of achieving a qualified stake as 

determined by the act regulating 

acquisitions (Point 3 of the sixth 

paragraph of Article 70 of the ZGD-1)

As of  31 December 2017, NLB’s share 
capital totaled EUR 200 million and was 
divided into 20 million no-par value shares. 
NLB has issued only one class of  shares, 
which are all freely transferable and bear 
the same rights. The rights of  holders of  
ordinary shares are set out in the relevant 
legislation. The RoS has been a 100% 
shareholder of  NLB since 18 December 
2013. 

Explanation regarding the holders of 

securities that carry special control 

rights (Point 4 of the sixth paragraph 

of Article 70 of the ZGD-1)

No special controlling rights are attached to 
NLB shares.

Explanation regarding restrictions 

related to voting rights, in particular: (i) 

restrictions of voting rights to a certain 

stake or certain number of votes, (ii) 

deadlines for executing voting rights, 

and (iii) agreements in which, on the 

basis of the company’s cooperation, the 

financial rights arising from securities are 

separated from the rights of ownership 

of such securities (Point 6 of the sixth 

paragraph of Article 70 of the ZGD-1)

In accordance with Article 5.a of  the 
NLB’s Articles of  Association (dated 7 
April 2017), any transfer of  the Bank’s 
shares with which the acquirer together 
with the shares held prior to such an 
acquisition and the shares held by third 
parties on behalf  of  such acquirer exceeds 
25% of  the voting shares, shall require the 

NLB Group 2017 Annual Report 
149

Deputy subject to a prior approval of  the 
Supervisory Board.

Explanation regarding the authorisation 

of the members of the management, 

Bank’s authorisation. The authorisation to 
transfer the shares shall be granted by the 
Supervisory Board. 

The bank may refuse to grant authorisation 
to transfer shares, if  the acquirer together 
with its shares held prior to the acquisition 
and the shares held by third parties on 
behalf  of  such an acquirer exceeds 25% of  
the Bank’s voting shares plus one share. 

Notwithstanding the provision above, the 
authorisation to transfer shares shall not be 
required if  the acquirer acquires the shares 
on behalf  of  third parties, and as such it is 
not authorised to exercise their voting rights 
at its own discretion, while committing to 
the Bank that it shall not exercise the voting 
rights attached to these shares as instructed 
by a relevant third party on behalf  of  
which these shares are held, if  the acquirer 
fails to receive from this party, together 
with instructions, a written undertaking 
stipulating that this party holds the shares 
for its own account and that at the same 
time it does not, directly or indirectly, hold 
more than 25% of  the Bank’s voting shares. 

Without having applied for authorisation to 
transfer shares, or without having received 
the Bank’s authorisation, the acquirer that 
exceeds 25% of  the Bank’s voting shares 
shall be able to exercise the voting rights of  
25% of  its voting shares.

Explanation regarding the (i) company’s 

rules on appointment or replacement 

of members of the management of 

supervisory bodies, and (ii) changes 

The President and other members of  the 
Management Board of  the Bank shall be 
appointed for a period of  five years, and 
may be re-appointed for another term of  
office.

The President and members of  the 
Management Board of  the Bank may be 
recalled prior to the expiry of  their term of  
office in accordance with applicable laws 
and NLB’s Articles of  Association.

Each member of  the Management Board 
of  the Bank may prematurely resign her/
his term of  office with a period of  notice of  
three months.

Supervisory Board

The Supervisory Board members are 
elected by the Shareholders’ Meeting 
for a period of  four years, in accordance 
with NLB’s Articles of  Association. The 
Supervisory Board of  the Bank shall, at its 
first meeting after the appointment, elect 
from among its members a Chair and at 
least one Deputy Chair of  the Supervisory 
Board of  the Bank.

Membership of  the Supervisory Board 
members shall be terminated after the 
expiry of  their terms of  office or based on 
a resolution on removal adopted by the 
Shareholders Meeting. Supervisory Board 
members may resign at any time with a 
period of  notice of  three months.

to company’s Articles of Association 

Changes to the company’s 

(Point 8 of the sixth paragraph 

Articles of Association

of Article 70 of the ZGD-1)

Management Board

In accordance with NLB’s Articles of  
Association, the Supervisory Board 
appoints and recalls the President and 
other members of  the Management 
Board. The President of  the Management 
Board may appoint one of  the members 
of  the Management Board as his/her 

In accordance with provisions of  the ZGD-
1 and Article 18 of  the NLB’s Articles of  
Association, a qualified majority of  at least 
75% of  the votes cast by shareholders is 
required for adoption and any amendments 
to the Bank’s Articles of  Association.

particularly authorisations to 

issue or purchase own shares 

(Point 9 of the sixth paragraph 

of Article 70 of the ZGD-1)

According to the ZGD-1, authorisation by 
the General Meeting for the purchase of  
bank’s own shares has not been adopted. 

5.  INFORMATION ON THE WORK AND 

KEY POWERS OF THE SHAREHOLDERS’ 

MEETING AND OF ITS KEY POWERS, AND 

A DESCRIPTION OF SHAREHOLDERS’ 

RIGHTS AND THE METHOD OF THEIR 

EXERCISING

The General Meeting has the powers as 
laid down by the applicable legislation. The 
General Meeting of  the bank also adopts 
resolutions on all other matters brought 
within its powers by applicable regulations 
and the banks’ Articles of  Association.

The General Meeting is convened by the 
Management Board. The General Meeting 
may be convened by the Supervisory 
Board, in particular in cases where the 
Management Board fails to convene 
the General Meeting, or where when 
a convocation is necessary to ensure 
unhindered operations of  the Bank. The 
Supervisory Board may amend the agenda 
of  the General Meeting convened in line 
with the bylaws.

As a rule, the General Meeting of  the Bank 
shall be convened at the registered office 
of  the bank, yet it may also be convened at 
another venue specified by the convenor.

The Shareholders’ Meeting shall adopt 
resolutions by simple majority of  the votes 
cast, unless the applicable laws or the 
Bank’s Articles of  Association stipulate a 
larger majority or other conditions. 

NLB Group 2017 Annual Report 
150

6.  INFORMATION ABOUT THE 

COMPOSITION AND WORK OF THE 

MANAGEMENT AND SUPERVISORY 

BODIES AND THEIR COMMITTEES

A detailed description of  the composition 
of  the Management and Supervisory 
Bodies and their committees is in 
Appendices C.1 and C.2 of  the Corporate 
Governance Code for Listed Companies 
(see Tables 20 and 21) of  this statement.

The Supervisory Board

The Supervisory Board shall perform its 
tasks in accordance with the provisions of  
the applicable legislation governing the 
operations of  banks and companies, the 
Bank’s Articles of  Association, and its Rules 
of  Procedure. The Supervisory Board 
may engage legal and other consultants 
and institutions required by itself  or its 
committees to perform their tasks. 

The Supervisory Board shall give its 
consent to decisions of  the Management 
Board in cases required by the law and, 
additionally, in cases, set out in Article 24 
of  the Bank’s Articles of  Association. As a 
rule, the Management Board shall obtain 
consent from the Supervisory Board before 
adopting mentioned decisions, or before 
performing certain transactions or acts 
requiring consent under current legislation 
or resolutions of  the Supervisory Board.

The Supervisory Board shall elect from 
among its members a Chair and at least 
one Deputy Chair who shall in the event 
the Chair is absent hold all his/hers 
powers. The Chair or Deputy Chair of  the 
Supervisory Board may resign from his/her 
function; however, his/her membership on 
the Supervisory Board shall not terminate 
as a result.

Management Board

The Management Board is the decision-
making and representation body of  the 
Bank. It manages the company, makes 
business decisions autonomously and 
independently, adopts the development 

strategy, ensures sound and effective 
risk management, acts with the highest 
professional integrity, protects business 
secrets and is held accountable for the 
legality of  the bank’s operations within the 
limits set by the relevant regulations.

In accordance with the Articles of  
Association of  the NLB, the Management 
Board consists of  three to six members, 
one of  whom is appointed President of  the 
Management Board of  the Bank. 

The President and other members of  the 
Management Board of  the Bank shall be 
appointed and recalled by the Supervisory 
Board of  the Bank; the President of  the 
Management Board of  the Bank may 
propose to the Chair of  the Supervisory 
Board of  the Bank to appoint or recall 
an individual member or the remaining 
members of  the Management Board of  the 
Bank.

The President and members of  the 
Management Board of  the Bank shall be 
appointed for a period of  five years and 
may be re-appointed for another term of  
office. The president and members of  the 
Management Board of  the Bank may be 
recalled prior to the expiry of  their term of  
office in accordance with applicable laws 
and these Articles of  Association.

Each member of  the Management Board 
of  the Bank may prematurely resign her/
his term of  office with a period of  notice of  
three months. 

A member of  the Bank’s Management 
Board may only be a person who fulfils 
the legally prescribed conditions for a 
Management Board member under the law 
on banking, and who has obtained a licence 
from the BoS or the ECB, in accordance 
with Articles of  Association.

Resolutions within the scope of  powers of  
the Management Board shall be adopted 
by the members of  the Management 
Board of  the Bank as a rule unanimously, 

or, failing that, unless otherwise provided 
in Articles of  Association, with a majority 
of  the votes cast. In the case of  a tie, the 
President of  the Management Board of  the 
Bank shall cast the decisive vote. The Bank 
shall be represented by two members of  the 
Management Board jointly.

More detailed provisions on the method 
of  work of  the Management are set out by 
the Rules of  procedure governing the work 
of  the Management Board adopted by the 
Supervisory Board of  the Bank.

The Supervisory Board Committees

All four working Committees for the 
Supervisory Board (the Strategy and 
Development Committee was not 
operational in 2017) function as consulting 
bodies of  the Supervisory Board of  NLB, 
and discuss the material and proposals 
of  Management Board of  NLB for the 
Supervisory Board meetings related to a 
particular area.

All four Committees are composed of  at 
least three members of  the Supervisory 
Board. The Chair of  the Committee 
may only be appointed from among the 
members of  the Supervisory Board.

The Chair, Deputy Chair, and members 
of  the Committee are appointed by a 
resolution of  the Supervisory Board. The 
term of  office of  the Chair, the Deputy 
Chair, and the members of  the Committee 
should not exceed their term of  office 
as Supervisory Board members. The 
Supervisory Board may terminate the 
appointment of  the chair, deputy chair, or 
a member of  the Committee early without 
giving a reason.

The Audit Committee of the 

Supervisory Board of NLB

Composition of  the Audit Committee of  
the Supervisory Board of  NLB in 2017 is 
described in detail in the Appendix C.2 of  
the Corporate Governance Code for Listed 
Companies (see Table 21).

NLB Group 2017 Annual ReportThe Audit Committee’s tasks are defined 
by law, the Bank’s Articles of  Association, 
Rules of  Procedure of  the Audit 
Committee of  the Supervisory Board of  
NLB (Version 6, April 2016), resolutions 
of  the Supervisory Board and other 
regulations, from which the Committee 
especially monitors and prepares proposals 
of  resolutions for the Supervisory Board for 
the area:

•  Financial reporting,
•  Internal control and risk management,
•  Internal audit,
•  Compliance of  operations,
•  External audit.

The Risk Committee of the 

Supervisory Board of NLB

Composition of  the Risk Committee of  
the Supervisory Board of  NLB in 2017 is 
described in detail in the Appendix C.2 of  
the Corporate Governance Code for Listed 
Companies (see Table 21).

According to Rules of  Procedure of  
the Risk Committee of  the Supervisory 
Board of  NLB (Version 6, April 2016) the 
Committee shall monitors and prepares 
draft resolutions for the Supervisory Board 
for all risk segments relevant for the Bank’s 
business, in particular:

•  Advice on the Bank’s general present 

and future risk appetite and on the risk 
management strategy.

•  Assists in the supervision over the 
senior management regarding the 
implementation of  the risk management 
strategy.

•  Without interfering with the duties of  
the Remuneration Committee, check 
whether the stimulations provided by 
the remuneration system take into 
account the risk, capital, liquidity and 
probability, and schedule of  the bank’s 
revenues, in order to design prudential 
remuneration policies and practices.
•  Check whether the prices of  the Bank’s 
products are fully compatible with the 
business model and risk management 

strategy of  the Bank and, in case of  
identified discrepancies, prepare a 
proposal for the measures for their 
elimination and submit it to the bank’s 
Management and Supervisory Boards.

The Nomination Committee of 

the Supervisory Board of NLB 

Composition of  the Nomination 
Committee of  the Supervisory Board 
of  NLB in 2017 is described in detail 
in the Appendix C.2 of  the Corporate 
Governance Code for Listed Companies 
(see Table 21).

According to Rules of  Procedure of  the 
Nomination Committee of  the Supervisory 
Board of  NLB (Version 6, April 2016) the 
Committee has the duty to:

•  Identify and recommend to the 

Supervisory Board the candidates for 
the members of  the Management Board 
and identify and recommend to the 
Bank’s General Meeting the candidates 
for members of  the Supervisory Board, 
taking into account the policies on the 
selection of  suitable candidates.
•  Identify and recommend to the 

Supervisory Board the dismissal of  the 
members of  the Management and the 
Supervisory Boards.

•  Determine the duties and the required 
conditions for certain appointment, 
including the assessment of  the time 
expectedly required for the performance 
of  the function.

•  Lay down the method of  searching 
for and selecting candidates for the 
President and the Members of  the 
Management Board.

•  Determine the profile of  the new 
candidates for a member of  the 
Supervisory Board and compile a list of  
suitable candidates for members of  the 
Supervisory Board.

•  Draft the contents of  service contracts 
made with the President and members 
of  the Management Board.

•  Define the goal of  representation 

by gender in the Management and 

151

Supervisory Boards, prepare the 
policy on how to increase the number 
of  representatives of  the gender 
not sufficiently represented on the 
Management and Supervisory Boards.

•  At least once annually, assess the 
structure, size, composition, and 
performance of  the Management and 
Supervisory Boards, and prepare reports 
in relation to any changes.

•  At least once annually, assess the 

knowledge, skills, and experience of  
individual members of  the Management 
and Supervisory Boards, and of  the 
board as a whole, and accordingly 
report to the Supervisory and 
Management Boards.

•  Regularly review the Management 
Board’s policy on the selection and 
appointment of  suitable candidates 
for the senior management of  the 
Bank and prepare reports on potential 
amendments.

•  Actively contributes to the fulfilment 
of  the Bank’s responsibility to adopt 
adequate policies on the assessment 
of  suitability of  the members of  the 
Management and Supervisory Board of  
the Bank.

The Remuneration Committee of 

the Supervisory Board of NLB

Composition of  the Remuneration 
Committee of  the Supervisory Board 
of  NLB in 2017 is described in detail 
in the Appendix C.2 of  the Corporate 
Governance Code for Listed Companies 
(see Table 21).

According to Rules of  Procedure of  
the Remuneration Committee of  the 
Supervisory Board of  NLB (Version 6, 
April 2016) the Committee is, among other, 
responsible for the following as regards 
remuneration policies:

•  Preparing proposals of  general 

principles of  remuneration policies, 
including the formulating of  opinions 
on individual aspects of  remuneration 
policies.

NLB Group 2017 Annual Report152

•  Assessing the adequacy of  established 
methodologies, based on which the 
remuneration system promotes adequate 
risk, capital, and liquidity management.

•  Preparing recommendations for the 

Supervisory Board on implementation 
of  remuneration policies.

•  Preparing draft decisions about 

remuneration of  employees, including 
those affecting the Bank’s risks and their 
management.

•  Assessing the appropriateness of  the 

outsourced adviser whose services the 
Supervisory Board commissioned to 
determine the remuneration policy of  
the Bank.

•  Examining the adequacy of  general 

principles of  the remuneration policies 
and their implementation.
•  Examining the compliance of  

remuneration policies with the business 
policy of  the Bank over a long period.
•  Direct supervision over remuneration of  
the categories of  employees performing 
special work within the internal control 
system and other control functions.

7.  DESCRIPTION OF DIVERSITY POLICY

Supervisory Board

Policy on the provision of  diversity of  the 
Supervisory Board was adopted on 27th 
General Meeting of  Shareholders on 4 
August 2016. By the mentioned policy, 
NLB acting in accordance with Article 
34 of  the ZBan-2, sets up a framework 
enabling and promoting a composition 
of  the Supervisory Board of  the Bank 
resulting in the latter having collectively 
the appropriate knowledge, skills, and 
experience deemed necessary for in-depth 
understanding of  the Bank’s activities and 
the risks to which it is exposed and for 
realising the goals of  its strategy.

The goal of  the diversity policy is aimed at 
selection of  Supervisory Board members 
who primarily meet the highest ethical 
and professional standards, and profess the 
highest level of  diligence while collectively 
constituting the most appropriate group in 

terms of  diversity. With due consideration 
of  this Policy, the Supervisory Board should 
be composed of  individuals having diverse 
knowledge and experience so that the 
Supervisory Board as a whole shall possess 
an appropriate range of  knowledge, skills, 
and experience by its members, which 
is necessary with regard to the Bank’s 
size, complexity, and risk profile. The 
policy also promotes achieving variety 
in the composition of  the Supervisory 
Board, including an appropriate target 
representation of  both genders in its 
membership. A diverse composition of  the 
Supervisory Board is hereby recognised as 
a key business advantage of  the Bank. 

As described in detail in the chapter 
Corporate Governance, at the General 
Meeting dated 8 September 2017, three 
new members to the Supervisory Board 
were elected. In accordance with the 
aforementioned policy two members 
were females. On 31 December 2017 
the Supervisory Board was composed 
of: Primož Karpe - Chairman; Andreas 
Klingen - Deputy Chairman; and the 
following members: Alexander Bayr, 
David Eric Simon, László Urbán, Vida 
Šeme Hočevar, Simona Kozjek and Peter 
Groznik (members).

Management Board

The policy for selecting suitable candidates 
for the member of  the Bank’s Management 
Board was adopted by the Supervisory 
Board of  the NLB on 28 August 2015. 
Pursuant to the Article 34 of  the ZBan-2, 
with the mentioned policy the Supervisory 
Board lays down the framework enabling 
that the Management Board of  the Bank as 
a whole shall possess an appropriate range 
of  knowledge, skills, and experience of  its 
members. The policy sets out professional 
criteria of  selection and expertly managed 
procedures of  candidate selection enabling 
the Supervisory Board to lay the grounds 
for selection and perform due diligence 
in accordance with the highest ethical 
standards and care in the selection of  
Management Board members. 

The goal of  above mentioned policy is 
to ensure that the Bank’s Management 
Board is composed of  individuals having 
a balanced range of  skills, knowledge, and 
experience who will possess appropriate 
qualifications as a team considering the 
size, complexity, and risk profile of  the 
Bank. Expertly managed processes are not 
only in the Bank’s interest, but also in the 
interest of  the selected candidates because 
they dispel doubt about their expertise 
and references, and whether they were 
the right choice. The Policy also promotes 
achieving variety in the composition of  
the Management Board, including an 
appropriate target representation of  both 
genders in its membership.

The Supervisory and Management 
Boards as a whole have a broad range of  
knowledge, skills, and experience from 
Slovenian and international banking 
environments, and the recommendation 
for the representation of  both genders in 
governing bodies is taken into account, as 
well.

No changes in the composition of  the 
Management Board were made in 2017. 
On 31 December 2017 the Management 
Board of  the Bank was composed of  Blaž 
Brodnjak, President, CEO and CMO; 
Archibald Kremser, CFO; Andreas 
Burkhardt, CRO; and László Pelle, COO.

8.  CORPORATE INTEGRITY

In accordance with the provisions 
of  recommendation no. 3.4.1 of  
the Corporate Governance Code 
for Companies with a State Capital 
Investment, NLB included a description of  
the company’s corporate integrity in the 
Corporate Governance Statement.

Following the Slovenian corporate integrity 
guidelines from January 2014, the Bank 
continued with enhancing its compliance 
and integrity program. In 2017, we 
implemented the system of  identifying, 
monitoring, and assessing the compliance 

NLB Group 2017 Annual Report153

of  investigations and other preventive 
activities in the fraud management area, 
information and personal data protection, 
and money laundering and terrorist 
financing prevention.

The Bank compiles an annual self-
assessment of  corporate integrity, which 
contains a comparison, a progress report, 
and a description of  the current situation.

This Corporate Governance Statement 
of  the NLB is publicly available also on 
NLB’s webpage: https://www.nlb.si/
corporate-governance.

Ljubljana, 13 April 2018 

and integrity risks within the NLB and 
the Group. We implemented the new 
Compliance and Integrity Policy within 
NLB and the core banking members of  
the Group, adopted the new NLB Group 
Code of  Conduct, which applies to the 
Group. This is also available in e-book 
format, which is also publicly available. 
We also successfully implemented the 
Enterprise Compliance Risk Assessment 
within the Group core banking members, 
and renewed the policies in the area 
of  managing conflicts of  interests and 
preventing corruption. We held several live 
and e-trainings addressing the compliance 
and integrity area, and risks within the 
Bank and with representatives from the 
Group members (through dedicated 
Business Line Compliance and Integrity), 
and also organised several activities 
to contribute to further raising of  risk 
awareness within NLB and the Group.

Therefore, the NLB can identify itself  
with all statements in the preamble and 
can adopt the general commitment about 
the corporate integrity and zero tolerance 
to illegal and non-ethical conduct by 
appropriately handling the perceived 
violations, and taking the necessary 
measures.

In the framework of  the preventive and 
development pillar of  the compliance 
function, we consolidated the: (i) 
management of  regulatory compliance, 
(ii) the procedure of  preventive reviews 
of  processes, (iii) continued with yearly 
reassessment of  the general assessment 
of  integrity and compliance risk system 
(SOTIS), (iv) implemented the SOTIS 
methodology within the core banking 
members of  the Group, and for the third 
year organised (v) the survey of  compliance 
and ethics. We continued with the activities 

The Supervisory Board

Primož Karpe 
Chairman of  the  
Supervisory Board

The Management Board

László Pelle 
Member of  the 
Management Board 

Archibald Kremser 
Member of  the 
Management Board 

Andreas Burkhardt  
Member of  the 
Management Board 

Blaž Brodnjak 
President & CEO 

NLB Group 2017 Annual Report 
 
 
154

Table 20: Composition of Management in financial year 2017 (C.1)

Position held 
(president, 
member)

Area of work 
covered 
within the 
Management 
Board

First 
appointment 
to the position

Conclusion of
the position
/term of office

Name and Surname

Citizenship

Year of birth

Qualification

Professional 
profile

Blaž Brodnjak

President

CEO

6 July 2016

5 July 2021

Slovene

1974

MBA

Andreas P. Burkhardt

Member

CRO

13 September 
2013

5 July 2021

Germany

Archibald Kremser

Member

CFO

31 July 2013

5 July 2021

Austrian

1971

1971

MBA

MBA

László Pelle

Member

COO 26 October 2016 26 October 2021

Hungary

1966

MSc

Banking / 
Finance

Banking / 
Finance

Banking / 
Finance

Banking 
Operations and 
IT Management

Membership
in supervisory
bodies in
companies not
related to the
company 

Banks’ 
Association of 
Slovenia (from 1 
November 2017)

Table 21: Composition of Supervisory Board and Committees in financial year 2017 (C.2)

Position held 
(president, deputy, 
member)

First appointment
to the position 

Conclusion of 
the position/ 
term  of office

Representative of
the company’s capital
structure / employees

Attendance at SB 
session in regard to 
the total number of SB 
session (for example 
5/7) applicable on 
his/her mandate

Name and Surname

David Kastelic

Uroš Ivanc

Matjaž Titan

Primož Karpe

Sergeja Slapničar

Deputy President 

11 June 2013

20 March 2017

Member

4 August 2016

8 September 2017

Member

11 June 2013

7 April 2017

Member

4 August 2016

21 April 2017

President

10 February 2016

No

No

No

No

No

No

No

No

No

No

No

No

5/6

2/6

2/6

3/6

6/6

5/6

6/6

6/6

6/6

1/6

1/6

1/6

2020

2019

2020

2020

2020

2021

2021

2021

Gender

male

female

male

male

male

male

male

male

male

female

female

male

Citizenship

Year of birth

Qualification

Professional profile

Code (YES/NO)

business year (YES/NO)

Independence under 

Existence of conflict 

Article 23 of the 

of interest, in the 

Slovene

Slovene

Slovene

Slovene

Slovene

Germany

Austrian

Britisch

Hungary

Slovene

Slovene

Slovene

1966

1971

1975

1980

1970

1964

1959

1967

1975

1971

University Degree

Finance / Insurance

PhD

MSc

Banking / Finance

Finance / Insurance

University Degree

Legal

MSc

Banking / Finance

MBA

Banking / Finance

1948

University Degree

Banking / Finance

PhD

PhD

MSc

PhD

Banking / Finance

Finance / Insurance

Finance / Insurance

Finance, industry, 

investment banking

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

Membership in 

supervisory bodies 

in other companies 

or institutions

Jedrski pool

Adriatic Fund B.V.,

Amsterdam, Netherlands

Kyrgyz Investment and 

Credit Bank,  Credit Bank 

of Moscow, Komercialna 

banka Beograd a.d., 

Banks in Central and 

Eastern Europe and Russia

Jihlavan a.s., Central 

Europe Industry 

Partners a.s.

Triglav Skladi, Ljubljana

YES

YES

YES

NO

NO

YES

NO

NO

YES

YES

NO

1960

University Degree

Banking / Finance

NO

WKBG Bank, Vienna

Andreas Klingen

Deputy President 
(from 7 Aprli 2017)

22 June 2015

Alexander Bayr

Member

4 August 2016

David E. Simon

Member

4 August 2016

László Urbán

Vida Šeme Hočevar

Simona Kozjek

Member

10 February 2016

Member

8 September 2017

Member

8 September 2017

Peter Groznik

Member

8 September 2017

NLB Group 2017 Annual Report155

Membership in 
supervisory bodies 
in other companies 
or institutions

Jedrski pool

Adriatic Fund B.V.,
Amsterdam, Netherlands

Kyrgyz Investment and 
Credit Bank,  Credit Bank 
of Moscow, Komercialna 
banka Beograd a.d., 
Banks in Central and 
Eastern Europe and Russia

YES

YES

YES

NO

NO

YES

NO

WKBG Bank, Vienna

Jihlavan a.s., Central 
Europe Industry 
Partners a.s.

Triglav Skladi, Ljubljana

NO

NO

YES

YES

NO

Position held 

(president, deputy, 

First appointment

member)

to the position 

Conclusion of 

Representative of

session (for example 

the position/ 

the company’s capital

term  of office

structure / employees

5/7) applicable on 

his/her mandate

Citizenship

Year of birth

Qualification

Professional profile

Independence under 
Article 23 of the 
Code (YES/NO)

Existence of conflict 
of interest, in the 
business year (YES/NO)

Slovene

Slovene

Slovene

Slovene

Slovene

Germany

Austrian

Britisch

Hungary

Slovene

Slovene

Slovene

1966

1971

1975

1980

1970

1964

University Degree

Finance / Insurance

PhD

MSc

Banking / Finance

Finance / Insurance

University Degree

Legal

MSc

Banking / Finance

MBA

Banking / Finance

1960

University Degree

Banking / Finance

1948

University Degree

Banking / Finance

1959

1967

1975

1971

PhD

PhD

MSc

PhD

Banking / Finance

Finance / Insurance

Finance / Insurance

Finance, industry, 
investment banking

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

Table 20: Composition of Management in financial year 2017 (C.1)

Area of work 

covered 

within the 

Position held 

First 

Conclusion of

(president, 

Management 

appointment 

the position

Name and Surname

member)

Board

to the position

/term of office

Citizenship

Year of birth

Qualification

profile

company 

Membership

in supervisory

bodies in

companies not

Professional 

related to the

Banks’ 

Banking / 

Association of 

Finance

Slovenia (from 1 

November 2017)

Blaž Brodnjak

President

CEO

6 July 2016

5 July 2021

Slovene

1974

MBA

Andreas P. Burkhardt

Member

CRO

5 July 2021

Germany

13 September 

2013

Archibald Kremser

Member

CFO

31 July 2013

5 July 2021

Austrian

László Pelle

Member

COO 26 October 2016 26 October 2021

Hungary

1966

1971

1971

MBA

MBA

Banking / 

Finance

Banking / 

Finance

Banking 

MSc

Operations and 

IT Management

Table 21: Composition of Supervisory Board and Committees in financial year 2017 (C.2)

Attendance at SB 

session in regard to 

the total number of SB 

Name and Surname

David Kastelic

Uroš Ivanc

Matjaž Titan

Primož Karpe

Sergeja Slapničar

Deputy President 

11 June 2013

20 March 2017

Member

4 August 2016

8 September 2017

Member

11 June 2013

7 April 2017

Member

4 August 2016

21 April 2017

President

10 February 2016

Andreas Klingen

Deputy President 

(from 7 Aprli 2017)

22 June 2015

Alexander Bayr

Member

4 August 2016

David E. Simon

Member

4 August 2016

László Urbán

Vida Šeme Hočevar

Simona Kozjek

Member

10 February 2016

Member

8 September 2017

Member

8 September 2017

Peter Groznik

Member

8 September 2017

2020

2019

2020

2020

2020

2021

2021

2021

No

No

No

No

No

No

No

No

No

No

No

No

5/6

2/6

2/6

3/6

6/6

5/6

6/6

6/6

6/6

1/6

1/6

1/6

Gender

male

female

male

male

male

male

male

male

male

female

female

male

NLB Group 2017 Annual Report156

Name and Surname

Membership in committees 
(audit, nominal, income 
committee , etc.)

First appointment 
to the position

Conclusion of the 
position/ term  of office

President 
/Member

Attendance at sessions of
SB’s Committees in regard
to the total number of
SB’s session (for 
example 5/7) 
applicable on his/
her mandate

Remuneration Committee

26 August 2016

7 April 2017

President 

Remuneration Committee

26 August 2016

21 April 2017

Deputy President

Remuneration Committee

26 August 2016

8 September 2017

Remuneration Committee

26 August 2016

5 October 2017

Nominaton Committee

26 August 2016

8 September 2017

Deputy President

Nominaton Committee

26 August 2016

21 April 2017

Member

Vida Šeme Hočevar

Remuneration Committee

6 October 2017

Simona Kozjek

Remuneration Committee

6 October 2017

Remuneration Committee

15 April 2017

Remuneration Committee

6 October 2017

Nominaton Committee

15 April 2016

Andreas Klingen

Nominaton Committee

19 February 2016

Alexander Bayr

Nominaton Committee

6 October 2017

Vida Šeme Hočevar

Nominaton Committee

6 October 2017

Nominaton Committee

6 October 2017

Audit Committee

7 April 2017

Uroš Ivanc

Matjaž Titan

David Kastelic

David E. Simon

Primož Karpe

László Urbán

Primož Karpe

David Kastelic

Matjaž Titan

Peter Groznik

David E. Simon

Uroš Ivanc

Sergeja Slapničar

Alexander Bayr

Primož Karpe

Audit Committee

25 June 2013

7 April 2017

Deputy President (from 
4 March 2016)

Audit Committee

25 June 2013

20 March 2017

President

Audit Committee

26 August 2016

Deputy President

Audit Committee

19 February 2016

Vida Šeme Hočevar

Audit Committee

6 October 2017

Uroš Ivanc

Andreas Klingen

László Urbán

Alexander Bayr

Simona Kozjek

Peter Groznik

David E. Simon

Risk Committee

25 June 2013

7 April 2017

Risk Committee

19 February 2016

Risk Committee

26 August 2016

Risk Committee

7 April 2017

5 October 2017

Risk Committee

6 October 2017

Risk Committee

6 October 2017

Risk Committee

26 August 2016

2021

2021

2020

2020

Member

Member

President

Deputy President

Member

Member

President

Member/ Deputy President 
(from 6 October 2017)

Member

Member

Member

President

Member

Member

President

President

Member /Deputy President 
(from 6 October 2017)

Member

Member

Member

Member

3/4

3/4

3/4

3/4

1/4

1/4

1/4

1/4

5/5

4/5

3/5

4/5

1/5

1/5

1/5

3/5

2/5

1/5

5/5

4/5

1/5

0/5

4/5

5/5

2/5

1/5

1/5

5/5

External member in committees (audit, nominal, income committee , etc.) - The Banking Act (ZBan-2) that came into effect on 13 May 2015 contains provision 
stipulating that, irrespective of provision of Companies Act (ZGD-1) only members of the Supervisory Board can be appointed to Supervisory committees.

Attendance at sessions 
of SB's Committees 
in regard to the total 
number of SB's session 
(for example 5/7)

Name and Surname

none

Gender

Qualification

Year of birth

Professional profile

Membership in 
supervisory bodies in 
companies not related 
to the company

NLB Group 2017 Annual Report157

Table 22: Composition and amount of remuneration1 of the Management Board members in the financial year 2017 (C.3)

Variable income - gross

Name and 
Surname

Position held 
(president, 
member)

Fixed income 
-gross (1)

on the basis
of quantity
criteria

on the basis
of quality
criteria

Blaž Brodnjak

president

140,564.64

Archibald 
Kremser

Andreas P. 
Burkhardt

member

140,564.64

member

140,564.64

László Pelle

member

140,564.64

Deferred 
income (3)

Severance 
pay (4)

Bonuses (5)

Draw- 
back (6)

Total gross 
(1+2+3+ 
4+5-6)

Total net

0.00

0.00

0.00

0.00

0.00

2,349.19

0.00

163,360.40

76,386.25

0.00

18,753.31

0.00

179,764.52

71,131.06

0.00

20,372.25

0.00

181,383.46

70,132.01

0.00

29,379.39

0.00

171,979.59

53,366.66

Total (2)

20,446.57

20,446.57

20,446.57

2,035.56

1. This table does not include other benefits and cost refunds.

Table 23: Composition and amount of remuneration of members of the Supervisory Board 
and committee members in the financial year 2017 (in EUR) (C.4)

Position held 
(president deputy, 
member, external 
member of a 
Committee)

President

Member

Member

Member

Deputy President

Member

Member

Member

Member

Member

Member

Member

Payment for the 
performance of  
services - gross 
per year (1)

Attendance fees for
SB and committees
- gross per year (2)

Total gross (1+2)

Total net1

Travel expenses

37,661.29

21,149.19

7,072.92

6,116.94

28,857.93

21,489.58

27,092.07

6,937.50

15,500.00

6,482.52

8,256.72

6,482.52

6,270.00

5,610.00

2,310.00

1,430.00

5,335.00

5,830.00

6,490.00

2,805.00

4,015.00

1,155.00

1,595.00

1,375.00

43,931.29

26,759.19

9,382.92

7,546.94

34,192.93

27,319.58

33,582.07

9,742.50

19,515.00

7,637.52

9,851.72

7,857.52

43,931.29

17,501.79

6,824.17

5,488.89

22,398.84

17.870.94

21,996.40

7,085.72

14,184.08

5,463.58

7,073.98

5,623.59

5,795.50

6,276.11

44.00

345.11

10,356.24

10,206.35

16,916.09

44.00

0.00

0.00

151.36

90.14

Name and Surname

Primož Karpe

László Urbán

Uroš Ivanc

Sergeja Slapničar

Andreas Klingen

Alexander Bayr

David Eric Simon

Matjaž Titan

David Kastelic

Simona Kozjek

Vida Šeme Hočevar

Peter Groznik

1. After the prepayment of income taxes which is not taken into account in potential subsequent balancing payments of personal income taxes.

NLB Group 2017 Annual Report158

Statement of  Management of  Risk

NLB’s Management Board and 
Supervisory Board provide herewith a 
concise statement of  the risk management 
according to Article 17 of  the Regulation 
on Internal Governance Arrangements, 
the Management body and the Internal 
Capital Adequacy Assessment Process for 
Banks and Savings Banks (Official Gazette 
of  the RS, no. 73/2015, 49/2016 and 
68/2017), and Regulation (EU) 575/2013 
(date of  publication 27 June 2013 and 
later supplements (2 August 2013, 30 
November 2013, 25 January 2017)), article 
435 (Risk management objectives and 
policies), point (e) and (f), as well as EBA 
Guidelines on Disclosure requirements 
(EBA GL/2016/11).

Risk management at NLB and in the 
Group is implemented in accordance 
with the established internal policies 
and procedures which take into account 
European banking regulations, the 
regulations adopted by the BoS, the current 
EBA guidelines, and relevant good banking 
practices. The Group pays great attention 
and importance to the risk culture and 
awareness of  all relevant risks within the 
entire Group. 

The risk management function represents 
an important part of  the overall 
management and governance system in 
the Group. The Group’s risk management 
framework is defined and organised 
with regard to the Group’s business and 
risk profile, based on forward looking 
perspective to meet internal objectives 
and all external requirements. The 
proactive risk management and control 
system is based on risk strategy, which is 
consistent with the Group’s risk appetite 
and business strategy, and is focused 
on early identification and efficient risk 
management. Set governance and different 
risk management tools enable adequate 

oversight of  the Group’s risk profile, and 
proactively support its business operations 
and its management by incorporating 
escalation procedures and using different 
mitigation measures when necessary. 
Nevertheless, the Group is constantly 
enhancing and complementing the 
existing methods and processes in all risk 
management segments. 

The Group plans a prudent risk profile, 
optimal capital usage, and profitable 
operations in the long run, considering 
the risks assumed. The business strategy, 
the risk appetite, the risk strategy, and the 
key internal risk policies of  the Group, 
approved by the Management Board and 
the Supervisory Board of  NLB, specify 
the strategic objectives and guidelines 
concerning risk assumption, the approaches 
and methodologies of  monitoring, 
measuring, mitigating, and managing all 
types of  risk. Moreover, main strategic risk 
guidelines are integrated into the annual 
business plan review and budgeting process. 
The Group regularly monitors its target 
risk appetite profile, representing the key 
component of  risk mitigation process. The 
risk profile enables detailed monitoring 
and proactive management. The usage of  
risk profile limits and potential deviations 
from limits and target values are reported 
regularly to the respective committees and/
or the Management Board of  the Bank, the 
Risk Committee of  the Supervisory Board, 
and the Supervisory Board of  the Bank. 

Additionally, the Group established a 
comprehensive stress testing framework and 
other early warning systems in different risk 
areas with the intention of  strengthening 
the existing internal controls and timely 
responding when necessary. The robust 
and uniform stress testing framework 
includes all material types of  risk and 
several relevant stress scenarios, according 

to the vulnerability of  the Group’s business 
model. It is integrated into Risk appetite, 
ICAAP, ILAAP, and Recovery plan to 
support proactive management of  the 
Group’s overall risk profile, namely the 
capital and liquidity position on a forward 
looking perspective. Additionally, other 
partial risk assessments are covered by 
sensitivity analysis based on relevant 
stressed risk parameters. 

In accordance with the Risk Appetite 
Statement, the Group, as the largest 
Slovenian banking and financial group, 
intends to be a sustainably profitable 
banking group, predominantly working 
with clients in those core markets. The 
Group’s Risk Appetite Statement is further 
deployed to the core subsidiaries within 
the Group under consideration of  the 
approved proportionality orientations. 
Based on the Group’s business strategy the 
key risks are credit risk, interest rate risk in 
the banking book, liquidity risk, operational 
risk, market risk, and other non-financial 
risks. Regular risk identification and their 
assessment is performed within ICAAP 
with the aim of  assuring their overall 
control and proactive risk management.

Management of  credit risk, which is the 
most important risk in the the Group, 
focuses on the taking of  moderate risks 
– diversified credit portfolio, adequate 
credit portfolio quality, sustainable cost 
of  risk, and ensuring an optimal return 
considering the risks assumed. The liquidity 
risk tolerance is low. The the Group must 
maintain an appropriate level of  liquidity 
at all times to meet its short-term liabilities, 
even if  a specific stress scenario is realised. 
Further, with the aim of  minimising this 
risk, the Group pursues an appropriate 
structure of  sources of  financing. In the 
area of  currency risk, the Group thus 
pursues the goals of  low-to-moderate 

NLB Group 2017 Annual Reportexposure. The Group’s basic orientation 
in the management of  interest rate risk 
is to prevent negative effects on revenues 
that would arise from changed market 
interest rates and, therefore, a low tolerance 
for this risk is stated. The conclusion 
of  transactions in derivative financial 
instruments at NLB is primarily limited to 
servicing customers and hedging NLB’s 
own positions. When assuming operational 
risks, the Group pursues the orientation 
that such risk must not significantly impact 
its operations and, therefore, the risk 
appetite for operational risks is low-to-
moderate. The tolerance for all other 
risk types (for example, reputation risk, 
profitability risk, and others) is low with a 
focus on minimising their possible impacts 
on the Group’s operations. These also 
include non-financial risks.

The main risk appetite objectives of  the 
Group are following:

•  Preservation of  a prudent level of  

capital adequacy including regulatory 
requirements and capital buffers.

•  Maintenance of  a solid level and 
structure of  liquidity minimising 
potential shortfalls.

•  Customers’ deposits as the main funding 

base.

•  Adequate quality of  the credit portfolio, 

sustainable cost of  risk, ensuring 
sustainable, limited credit risk volatility, 
and limited exposure to project 
financing.

•  Diversification of  risk in exposures to 

banks and sovereigns.

•  Limited exposure to interest rate risk in 
the banking book and to consolidated 
FX risk (from transactional risk).
•  Ensuring sustainable profitability in 

terms of  risk-return.

•  Ensuring the sustainable and limited size 

of  subsidiary banks.

The values of  the most important risk 
appetite indicators of  the Group as at the 
end of  2017, reflecting interconnection 
between strategic business goals, risk 
strategy, and targeted risk appetite profile, 
were as follows:

159

the share of  NPE by EBA 6.7%,

•  CET1 15.9%,
•  cost of  risk < – 62 bps,
• 
•  LTD 70.8%,
•  LCR 276%,
•  NSFR 149%,
•  BPV sensitivity (of  200 bps) 5.7% of  

capital.

Consequently, the Group concluded the 
year 2017 within its target risk appetite, 
with a strong capital and liquidity position.

The Condensed Statement of  the 
management of  risk is also published on 
the NLB intranet, to foster strict adherence 
of  the Banks’ employees in daily operations 
of  the Bank, concerning the definition 
and importance of  a consistent tendency 
of  the adopted risks, and ways to take into 
account when adopting its daily business 
decisions.

Ljubljana, 13 April 2018 

The Supervisory Board

Primož Karpe 
Chairman of  the  
Supervisory Board

The Management Board

László Pelle 
Member of  the 
Management Board 

Archibald Kremser 
Member of  the 
Management Board 

Andreas Burkhardt  
Member of  the 
Management Board 

Blaž Brodnjak 
President & CEO 

NLB Group 2017 Annual Report 
 
 
160

Statement of  the Arrangement of  Internal Governance

NLB pursues internal governance, 
including corporate governance, according 
to the legislation applicable in the RoS, and 
also adheres to its internal acts. 

NLB fully complies with the acts referred 
to in Article 9, paragraph two of  the 
ZBan-224.

With the aim of  strengthening internal 
governance, the Bank operates especially in 
compliance with:

1.  The provisions of  the ZBan-2 defining 
the internal governance arrangements, 
especially the provisions of  Chapter 
3.4 (Governance system of  a bank) 
and Chapter 6 (Internal governance 
arrangements and internal capital 
adequacy), in the part referring to 
bank/savings bank or members of  a 
management body; 

2.  Regulation on internal governance 

arrangements, the management body 
and the internal capital adequacy 
assessment process for banks and 
savings banks25 and;

3.  EBA Guidelines on internal 

governance, on the assessment of  
the suitability of  members of  the 
management body and key function 
holders and remuneration policies 
and practices, based on the relevant 
regulations of  the BoS on the 
application of  these Guidelines26.

By signing this statement we undertake 
to continue with proactive activities to 
strengthen and promote further internal 
governance arrangement and corporate 
integrity in wider professional, financial, 
corporate, and other publics.

Ljubljana, 13 April 2018

The Supervisory Board

Primož Karpe 
Chairman of  the  
Supervisory Board

The Management Board

László Pelle 
Member of  the 
Management Board 

Archibald Kremser 
Member of  the 
Management Board 

Andreas Burkhardt  
Member of  the 
Management Board 

Blaž Brodnjak 
President & CEO 

24.  Banking Act (ZBan-2), Official Gazette of the RS, no. 

25/15, 44/16, 77/16 and 41/17.

25.  Regulation of the Bank of Slovenia on internal man-

agement arrangements, management body and the 

internal capital adequacy assessment process for 

banks and savings banks, Official Gazette of the RS, 

no. 73/15 49/16 and 68/17.

26.  https://www.bsi.si/financna-stabilnost/predpisi/

seznam-predpisov/ureditev-notranjega-upravljanja

NLB Group 2017 Annual Report 
 
 
161

Statement of  Non-financial information

In line with Article 70.c of  the ZGD-127, 
the Bank included its Non-financial 
information statement in the Corporate 
social responsibility report 2017 which is 
published separately from the 2017Annual 
Report of  NLB Group.

27.  Official Gazette of the RS, No. 65/09 – official 

consolidated text, 33/11, 91/11, 32/12, 57/12, 44/13 

– decision of the Constitutional Court, 82/13, 55/15 

and 15/17).

NLB Group 2017 Annual Report162

László Pelle 

Member of the Management Board

Andreja Opec

General Manager, Corporate  

Banking Processing 

NLB Group 2017 Annual Report163

László Pelle 

Member of the Management Board

Andreja Opec

General Manager, Corporate  

Banking Processing 

Nina Kerčmar

General Manager, Information  

System Development 

NLB Group 2017 Annual Report164

Dražen Bundalo

General Manager, Financial Markets Processing 

Mitja Učakar 

General Manager, Innovation  

Management and Business Analysis  

NLB Group 2017 Annual Report165

Mitja Učakar 

General Manager, Innovation  

Management and Business Analysis  

Andraž Kramer 

General Manager, Procurement and CREM

Alenka Korče

General Manager, Cash Processing 

NLB Group 2017 Annual Report166

Sonja Kostevc

General Manager, Retail Banking Processing

Goran Golubović

General Manager, Data Management 

NLB Group 2017 Annual Report167

Irena Dolinar 

General Manager, Payments Processing

Goran Golubović

General Manager, Data Management 

Pavel Car

General Manager, IT Infrastructure 

NLB Group 2017 Annual Report168

Chapter 20 

Corporate and 
Social Responsibility  

The Bank has an important social 

Promoting Entrepreneurship

responsibility mission to create solid 

financial results and contribute to a 

higher quality of life for all residents. 

The Bank and the Group are responsible 

to customers, employees, and the social 

environment, with the aim of becoming 

a dedicated mentor. Special attention 

is paid to knowledge and lifelong 

learning. The key CSR pillars in the 

Bank are: promoting entrepreneurship, 

financial literacy, supporting sports 

for young people, preserving art and 

cultural heritage, and taking good 

care of the Bank’s employees.

The Bank is very active in promoting 
entrepreneurship. The establishment of  
IEC in 2015 has actively contributed to the 
business climate and financial mentoring 
in Slovenia. The Bank IEC became an 
example of  good banking practice and 
a meeting point in a supportive business 
environment. The Bank contributes and 
gives back to society with free renting of  the 
Bank’s empty premises to small business, 
and by organising of  events for the public.

In 2017, the Bank IEC hosted 243 training 
and business events covering various 
business topics that were attended by 7,754 
participants. The most significant projects 
were: the Summer School of  Cultural 
Management, SEI Summer School of  
the US Embassy, Bytes of  Banking, the 
Financial Literacy Programme for young 
people, and the Bank’s participation in the 
‘Start-up’ Slovenia project, a springboard 
for young Slovenian entrepreneurs and 
their business brands.

Financial Literacy Programme 

for a better future

By organising financial literacy events the 
Bank helps young people to understand 
finances, to achieve financial independence, 
and to act responsibly. Moreover, it is very 
important that this kind of  learning begins 
at a young age. The Bank introduced a 
holistic Financial Literacy Programme 
for children and teenagers, for which it 
received the Slovenian Horus Award for 

The Group as a dedicated 

mentor and sponsor:

•  Supporting business environment.

•  Improving financial literacy.

•  Encouraging young people to be active.

•  Financial support to maternity hospitals.

Social Responsibility for 2017. The Horus 
Award is a part of  a national awareness 
initiative meant to enhance the overall CSR 
and sustainable development. 

The Financial Literacy Programme is 
aimed at pre-school children, elementary 
school students, secondary school students, 
university students and secondary school 
teachers. Experienced bankers introduce 
the world of  finance to young people with 
tailor-made programmes. The programmes 
were attended by more than 6,000 children, 
students and secondary school teachers.

A similar initiative was introduced in NLB 
Banka Podgorica, which complemented 
donations for school equipment by 
educating young people on the path toward 
financial independence.

Taking Good Care of Employees

The ‘Healthy Bank’ Project was established 
years ago to promote health awareness 
and encourage a healthy lifestyle among 
employees. Its emphasis is on prevention, 
identification of  potential disease 
symptoms, and lifestyle changes. 

The Bank offers employees a wide range of  
educational programmes, and is committed 
to high quality standards as an ever-
learning organisation. 

The Bank was awarded a full ‘Family-
Friendly Company’ Certificate for the third 
straight year. The Bank also ensures that 
its employees can improve work-family 

NLB Group 2017 Annual Report169

In the ‘NLB Sports for Young 
People’ project, the Bank 
sponsored 13 sports in 26 
different municipalities: 
handball, football, 
volleyball, basketball, 
ice hockey, alpine skiing, 
ski jumping, alpinism, 
swimming, badminton, 
dancing, karate, and rafting.

balance by offering its employees a number 
of  benefits. 

Additional information on these topics 
is available in the chapter on Human 
Resources.

Supporting professional athletes and 

encouraging sports for young people

The Bank continues to support top 
Slovenian athletes, who are the greatest 
ambassadors for Slovenia. As a Golden 
Sponsor of  the Slovenian Alpine Ski 
Team for the twentieth year now, the 
Bank was their reliable supporter and 
enabled success stories like skiing World 
Champion Ilka Štuhec’s. In the past four 
years, the Bank provided sponsorships 
to other important sport federations. In 
2017, the Bank became a sponsor of  
Slovenian Football Team and the official 
sponsor of  the Handball Federation of  
Slovenia. The Bank has also supported the 
Table Tennis Association of  Slovenia and 
Sailing Association of  Slovenia for several 
years. 

The Bank’s long-lasting support of  sports, 
with a great emphasis on sports for young 
people, expanded in 2017 with the initiative 
‘NLB Sports for Young People’ promoting 
responsible sports education of  young 
people at the regional level. The Bank 
financially supported 35 sport clubs for 
young athletes in various disciplines and 
regions in Slovenia. In the ‘NLB Sports for 
Young People’ project, the Bank sponsored 
13 sports in 26 different municipalities, 
including: handball, football, volleyball, 
basketball, ice hockey, alpine skiing, ski 
jumping, alpinism, swimming, badminton, 
dancing, karate, and rafting.

With the cooperation of  local sport clubs, 
the Bank makes sure that it works well with 
local communities. This initiative supports 
the idea of  fair play education, promotes 
responsible behaviour, and emphasises the 
importance of  working out in general. The 
programme was also established to connect 

various local communities in Slovenia 
and increase the number of  people taking 
up sports, as well as to promote socially 
responsible practices.

The subsidiary banks joined this initiative. 
NLB Banka Sarajevo collected funds for the 
project ‘Children and Sports’ as a partner 
in the ‘Federal League – Mikasa NLB 
Banka – Sloboda’ project.

Humanitarian projects

The Bank takes special pride in 
supporting a traditionally high number of  
humanitarian projects in cooperation with 
customers and employees.

In 2017, the Bank continued with the 
project ‘With small steps, we will change 
the world for the better’. With the help of  
the Bank customers, all seven Slovenian 
maternity hospitals received funds to 
purchase urgently needed medical 
equipment, or to renovate their delivery 
rooms. By connecting the clients with the 
humanitarian aspect, the Bank made a 
donation for each housing loan sold in June, 
which amounted to EUR 67,095 in total. 
The Bank also donated EUR 20,000 to the 
Help Centre for small children with cancer 
in Slovenia and the project ‘First Steps’. 

The Bank employees helped by taking 
phone calls in the NLB Call Centre for the 
Red Cross campaigns ‘Let’s take them to 
the sea’ and ‘It’s nice to share’. 

The Bank is proud of  its employees who 
have taken part in socially responsible 
activities, such as overhauling the external 
and internal premises of  local sports 
facilities and making a garden for children 
in Moravske Toplice. The participants 
of  the NLB Leadership meeting also 
bought and decorated New Year’s gifts for 
unprivileged children in Macedonia. 

NLB Group 2017 Annual Report170

By organising such events, 
the Bank helps young 
people understand the 
financial world, become 
financially independent, and 
act in a responsible manner.

•  NLB Banka Banja Luka made a 

donation to Gynecology University 
Clinical Centre. The Bank also raised 
funds for medical equipment for the 
Pediatric Clinics for the ‘Crumbs’ 
Association for parents with premature 
children. 

7,754 

participants attended various 

education and business events 

hosted by the NLB IEC

The subsidiary banks have joined an 
integrated project to support children’s 
health care with similar projects as well. 
The most prominent were:           

•  NLB Banka Sarajevo made a donation 
to the Family Home for children with 
cancer in Tuzla, and a donation to the 
University Pediatric Medical Centre in 
Tuzla.

•  NLB Banka Beograd donated medical 
equipment to the maternity hospital in 
Kruševac.

•  NLB Banka Prishtina carried out a 

fundraising project ‘Care for Kosovo 
Kids’ for children with cancer, which 
was supported by EBRD’s Community 
Initiative. They also donated funds to 
the Pediatric and Gynecology Clinics in 
Prishtina.

•  NLB Banka Podgorica joined the 

campaign ‘With small steps, we will 
change the world for the better’ with 
a donation for Maternity Hospitals in 
Podgorica. 

Art and Cultural Heritage 

In 2017, four well-visited exhibitions were 
organised and displayed in the NLB Avla 
Gallery (Gallery). At the 50th anniversary 
of  the author’s death, a Retrospective of  
Photos by Božo Štajer was organised. In 
cooperation with the Higher Vocational 
College in Sežana and the Vilenica 
International Literary Festival, a Threads 
of  Vilenica exhibition was shown in the 
Gallery. At the opening of  the 58th Jazz 
Festival, the Accompanying Exhibition 
of  Slavimir Stojanović’s poster entitled 
‘Continuing Simply’ was presented. The 
Bank also manages the NLB Art Collection. 
The Gallery hosted an exhibition of  
Achievements by Slovenian Female 
Architecture and Design Pioneers.

The Group continuously makes positive 
contributions for the well-being of  
our stakeholders and society with 
a strong commitment to responsible 
and sustainable development.

Andrej Krajner

General Manager,  

Communications

NLB Group 2017 Annual Report171

NLB Group 2017 Annual Report172

Chapter 21 

2017 GRI Standards 
Disclosure for NLB

Economic

GRI Topic

GRI Disclosure

Value

Comment

GRI 201 – Economic Performance

201-1: Direct economic value 
generated and distributed

a. Direct economic value generated 
and distributed (EVG&D) on an accruals 
basis, including the basic components 
for the organisation’s global operations 
as listed below. If data are presented 
on a cash basis, report the justification 
for this decision in addition to reporting 
the following basic components:

i. Direct economic value 
generated: revenues;

ii. Economic value distributed: operating 
costs, employee wages and benefits, 
payments to providers of capital, 
payments to government by country, 
and community investments;

iii. Economic value retained: ‘direct 
economic value generated’ less 
‘economic value distributed’.

b. Where significant, report EVG&D 
separately at country, regional, 
or market levels, and the criteria 
used for defining significance.

202-2: Proportion of senior 
management hired from 
the local community

GRI 202 – Market Presence

a. Percentage of senior management at 
significant locations of operation that 
are hired from the local community.

99%

b. The definition used for 
‘senior management’.

c. The organization’s geographical 
definition of ‘local’.

d. The definition used for ‘significant 
locations of operation’.

In the NLB Group Annual Report for 2017.

The recruitment procedure: In the event that 
the Bank evaluates that the pool of talents 
does not provide a suitable candidate for the 
vacant senior management position, the Bank 
prepares a tender invitation. The invitation is 
published on the Bank’s website and on the 
premises of the National Employment Office. 
Among the registered candidates, there are 
several selection interviews and selection 
tests carried out. A Fit & Proper rating is 
also involved. The selected candidates are 
employed at the Bank for an indefinite period 
with a six month probationary period.

Senior management: General Managers 
directly subordinated to the Management 
Board (B-1), the directors that are 
subordinated to B-2 level General 
Managers, other employees, who have 
an individual contract of employment 
(Advisor, Deputy Director, Head of Unit).

RoS

RoS and locations of the Group members.

NLB Group 2017 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GRI Topic

GRI Disclosure

Value

Comment

173

GRI 205 – Anti-corruption

Members of the NLB Supervisory Board 
were acquainted with this topic in the 
context of specialised education in the 
field of risk of compliance and integrity, 
within which the risks of corruption 
and internal regulation of the area were 
presented on 18 September 2017.

Members of the NLB Supervisory Board were 
acquainted with this topic in the context of 
specialised education in the field of risk of 
compliance and integrity, within which the 
risks of corruption and internal regulation of 
the area were presented in September 2017.

Anticorruption training is 
obligatory for all employees.

This means incidents of corruption (which 
is meant to include bribery, fraud, or 
money laundering) and actions taken.

205-2: Communication and 
training about anti-corruption 
policies and procedures

a. Total number and percentage of 
governance body members that the 
organization’s anti-corruption policies 
and procedures have been communicated 
to, broken down by region.

NLB Management Board: 
4 members (100%).
NLB Supervisory
Board: 8 members (100%).

b. Total number and percentage of 
employees that the organization’s anti-
corruption policies and procedures have 
been communicated to, broken down 
by employee category and region.

2,789 (100%) of current employees.

d. Total number and percentage 
of governance body members that 
have received training on anti-
corruption, broken down by region.

NLB Management Board: 4 members 
(100%).  
NLB Supervisory Board: 8 
members (100%).

e. Total number and percentage of 
employees that have received training 
on anti-corruption, broken down by 
employee category and region.

In 2017 Successfully finished training: 
2,087 employees, which is 76% of 
all employees or 80% of employees 
present at work (i.e. excluding long 
sick leave, maternity leave etc.).

205-3: Confirmed incidents of 
corruption and actions taken

.

a. Total number and nature of 
confirmed incidents of corruption.

6 total number of incidents 
of corruption reviewed: 
1 confirmed incident of corruption; 
bribery for granting a loan 
2 unconfirmed incidents of corruption 
3 ongoing cases, not yet finished

b. Total number of confirmed incidents 
in which employees were dismissed 
or disciplined for corruption.

c. Total number of confirmed incidents 
when contracts with business partners 
were terminated or not renewed due 
to violations related to corruption.

d. Public legal cases regarding corruption 
brought against the organisation or its 
employees during the reporting period 
and the outcomes of such cases.

1

0

0

NLB Group 2017 Annual Report 
 
 
 
174

Environmental 

GRI Topic

GRI Disclosure

Value

Comment

301-1: Materials used by 
weight or volume

a. Total weight or volume of materials 
that are used to produce and package 
the organisation’s primary products and 
services during the reporting period, by:

GRI 301 – Materials

ii. renewable materials used.

34.38 A4 pages per employee 
per working day

GRI 302 – Energy

i. electricity consumption in kWh

12,912.381.00

302-1: Energy consumption 
within the organisation

GRI 306 – Effluents and Waste

306-2: Waste by type and 
disposal method

GRI 307 – Environmental Compliance

307-1: Non-compliance with 
environmental laws and regulations

Data is related to used A4 paper per 
employee per working day. The number 
of pages has been constantly reduced 
since 2014 (42). Compared to 2016, the 
amount of paper used decreased again 
(from 39.6 pages to 34.4 pages in 2017).

In 2017 we continued with the reduction 
of electricity consumption, which is 
5.2% lower than in the year 2016.

The waste is being treated by an 
outsourced waste company.

NLB received no fines or penalties regarding 
failure to comply with environmental laws.

NLB Group 2017 Annual Report 
 
 
 
 
 
 
 
175

Social

GRI Topic

GRI Disclosure

Value

Comment

See more into the section Employees
in CSR Report 2017, Employee hires
structure by gender, page 
20 (https://www.nlb.si/
corporate-social-responsibility-report-2017).

See the section Employees in CSR
Report 2017, Employee turnover
structure by gender, page 
21 (https://www.nlb.si/
corporate-social-responsibility-report-2017)

Promote and protect the rights, obligations 
and responsibilities arising from the 
employment relationship are regulated by 
laws, collective agreements, and internal 
regulations. All employees have rights 
as they are determined by law, collective 
agreements, and internal regulations.

The way of cooperation with the Labor 
unions and the Worker’s council is fixed by 
collective agreements, the Act of Workers 
and Management and the Agreement 
on cooperation between the Worker’s 
Council and the employer. Deadlines for 
informing the Unions and the Worker’s 
Council is within a minimum of 30 days.

GRI 401 – Employment

401-1: New employee hires 
and employee turnover

a. Total number and rate of new employee 
hires during the reporting period, by 
age group, gender and region.

b. Total number and rate of employee 
turnover during the reporting period, 
by age group, gender and region.

In total 104 new employees in 2017. 
34 were younger than 30 years, 
69 were between 30 and, 50 and 
one employee was older than 50. 
All were employed by the RoS.

In total 200 employees departed from 
NLB in 2017. Eight were younger 
than 30, 81 were in the age between 
30 and 50, and 111 employees 
were older than 50 years old. 

401-2: Benefits provided to full-time 
employees that are not provided to 
temporary or part-time employees

401-3: Parental leave

a. Total number of employees that 
were entitled to parental leave. 

b. Total number of employees 
that took parental leave. 

c. Total number of employees that 
returned to work in the reporting period 
after parental leave ended, by gender.

d. Total number of employees that 
returned to work after parental leave 
ended that were still employed 12 
months after their return to work.

83 employees 

83 employees

83 employees (100%) 

83 employees (100%) 

e. Return to work and retention rates of 
employees that took parental leave.

100% 

GRI 402 - Labor/Management Relations

402-1: Minimum notice periods 
regarding operational changes

GRI 403 - Occupational 
Health and Safety

403-1: Workers representation in 
formal joint management–worker 
health and safety committees

a. Minimum number of weeks’ notice 
typically provided to employees and their 
representatives prior to the implementation 
of significant operational changes that 
could substantially affect them.

403-4: Health and safety topics 
covered in formal agreements 
with trade unions

a. Whether formal agreements 
(either local or global) with trade 
unions cover health and safety.

 Four weeks in minimum prior to 
implementation of new operational 
changes with significant impact.

Global agreement with trade union. 

b. If so, the extent, as a percentage, to 
which various health and safety topics 
are covered by these agreements.

100%

NLB Group 2017 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
176

GRI Topic

GRI Disclosure

Value

Comment

404-1: Average hours of training 
per year per employee

a. Average hours of training that 
the organisation’s employees have 
undertaken during the reporting period.

404-2: Programs for upgrading 
employee skills and transition 
assistance programs

21.6 hours per employee in the 2017. 

In 2017 8,960 employees participated 
in internal lectures and workshops 
and 1,096 employees participated 
on external training courses.

GRI 404 – Training and Education

a. Type and scope of programs 
implemented and assistance provided 
to upgrade employee skills.

Internal education (lectures and 
workshops), e-trainings, external training 
courses, courses for new employees.

Every 3-month, the Human Resources 
department publishes the list of all 
trainings and education programs for 
the next period. It includes 30 different 
education programs on average.

b. Transition assistance programs 
provided to facilitate continued 
employability and the management of 
career endings resulting from retirement 
or termination of employment.

404-3: Percentage of employees 
receiving regular performance and 
career development reviews

a. Percentage of the total employees 
by gender and by employee category 
who received a regular performance 
and career development review 
during the reporting period.

405-1: Diversity of governance 
bodies and employees

a. Percentage of individuals within the 
organisation’s governance bodies in each 
of the following diversity categories:

Gender;

Age group: 
under 30 years old, 
30-50 years old, 
over 51 years old;

b. Percentage of employees per 
employee category in each of the 
following diversity categories:

Gender; 

Age group: 
under 30 years old,
30-50 years old,
over 51 years old;

Provided for all employees in the case 
of termination of employment in the 
case of structural downsizing.

100% of employees present at 
work (i.e. excluding long sick 
leave, maternity leave etc.).

The aim of the organisation was for all 
employees to receive a regular performance 
and career development review.

16.7% female 
83.3% male

As organisation’s governance bodies 
we consider NLB Management Board 
and NLB Supervisory Board.

NLB Management Board has 4 members,
all male;
NLB Supervisory Board has 8
members, 6 male and 2 female members.

Under 30 years 0%  
30-50 years old 58.3% 
Over 50 years old 41.7% 

Under 30 years 0 members 
30-50 years old seven members
Over 50 years old five members.

See the section Employees in CSR
Report 2017, pages from 
16 to 21(https://www.nlb.si/
corporate-social-responsibility-report-2017).

GRI 405 – Diversity and 
Equal Opportunity

GRI 406 – Non-discrimination

406-1: Incidents of discrimination 
and corrective actions taken

a. Total number of incidents of 
discrimination during the reporting period.

0 

The Bank has a policy of zero tolerance to 
any form of discrimination and violence.

NLB Group 2017 Annual Report 
 
 
 
 
 
 
 
 
 
177

Chapter 22 

Events after the End of  
the 2017 financial year 

In relation to the state aid proceedings 
before the EC (please see Corporate 
Governance for further details), on 
26 January 2018 the EC notified the 
RoS that it had decided to initiate the 
formal investigation procedure into the 
amendments of  the Commitments as 
proposed by RoS (EC decision ‘SA.33229 
(2018/C) (ex 2017/N-3) – Slovenia 
– Amendment of  the restructuring 
commitments of  Nova Ljubljanska 
banka d.d.’; the ‘Decision’). The RoS 
was requested to submit its comments to 
EC’s findings in the Decision, which were 
provided in the beginning of  March 2018. 
On 6 April 2018, the non-confidential 
version of  the Decision was published and 
all interested parties were invited to submit 
their comments.

On 1 February 2018 the Bank for the third 
year in a row obtained the ‘Top Employer’ 
certificate, awarded by an independent 
Dutch institute (Top Employers Institute), 
for innovations and improvements in the 
field of  human resources processes.

On 23 February 2018 the employment 
contract with Executive Director of  NLB 
Banka Montenegro Robert Kleindienst was 
terminated.

On 26 February 2018 the Macedonian 
Agency for Supervision of  Fully Funded 
Pension Insurance approved the sale of  
100% of  shares of  the company NLB Nov 
penziski fond, Skopje by NLB and NLB 
Banka Skopje as sellers to Pozavarovalnica 
Sava as purchaser. The sales process 
of  NLB Nov penziski fond, Skopje was 
concluded on 14 March 2018.

On 5 March 2018, NLB received a letter 
from ECB on ECB’s intention to adopt 
the decision to restrict distributions by 
NLB to its shareholders and to require a 
Contingent Capital Plan specifying the 
planned measures to increase the capital 
ratios of  NLB in case that provision 
recognition criteria are met for the lawsuits 
against NLB pending in the courts of  the 
Republic of  Croatia. Details on legal issues 
are disclosed in the note 5.17 to the Audited 
Annual Financial Statements.

NLB Group 2017 Annual ReportNova Ljubljanska banka d.d., Ljubljana

Financial 
Statements

Audited Financial Statements of NLB Group

and NLB d.d. pursuant to the International

Financial Reporting Standards as adopted

by the European Union

180

Contents

Independent auditor’s report 

Statement of management’s responsibility  

Income Statement 

Statement of comprehensive income 

Statement of financial position 

Statement of changes in equity 

Statement of cash flows 

Notes to financial statements 

1. 

2. 

General information 

Summary of significant accounting policies 

2.1.  Statement of compliance 

2.2.  Basis for presenting the financial statements 

2.3.  Comparative amounts 

2.4.  Consolidation 

2.5. 

Investments in subsidiaries, associates, and joint ventures 

2.6.  Goodwill and bargain purchases 

2.7.  A combination of entities or businesses under common control 

2.8.  Foreign currency translation 

2.9. 

Interest income and expenses 

2.10.  Fee and commission income 

2.11.  Dividend income 

2.12.  Financial instruments 

2.13.  Impairment of financial assets 

2.14.  Forborne loans 

2.15.  Repossessed assets 

2.16.  Offsetting 

2.17.  Sale and repurchase agreements 

2.18.  Property and equipment 

2.19.  Intangible assets 

2.20.  Investment properties 

2.21.  Non-current assets and disposal groups classified as held for sale 

2.22.  Accounting for leases 

2.23.  Cash and cash equivalents  

2.24.  Borrowings with characteristics of debt 

2.25.  Other issued financial instruments with characteristics of equity 

2.26.  Provisions 

2.27.  Contingent liabilities and commitments 

2.28.  Taxes 

2.29.  Fiduciary activities 

2.30.  Employee benefits 

2.31.  Share capital 

2.32.  Segment reporting 

2.33.  Critical accounting estimates and judgments in applying accounting policies 

2.34.  Implementation of the new and revised International Financial Reporting Standards 

3. 

4. 

Changes in subsidiary holdings 

Notes to the income statement 

4.1. 

Interest income and expenses 

4.2.  Dividend income 

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NLB Group 2017 Annual Report4.3.  Fee and commission income and expenses 

4.4.  Gains less losses from financial assets and liabilities not classified at fair value through profit or loss 

4.5.  Gains less losses from financial assets and liabilities held for trading 

4.6.  Foreign exchange translation gains less losses 

4.7.  Other operating income 

4.8.  Other operating expenses 

4.9.  Administrative expenses 

4.10.  Depreciation and amortisation 

4.11.  Provisions for other liabilities and charges 

4.12.  Impairment charge 

4.13.  Gains less losses from capital investments in subsidiaries, associates, and joint ventures 

4.14.  Income tax  

4.15.  Earnings per share 

5. 

Notes to the statement of financial position 

5.1.  Cash, cash balances at central banks, and other demand deposits at banks 

5.2.  Trading assets 

5.3.  Financial instruments designated at fair value through profit or loss 

5.4.  Available-for-sale financial assets 

5.5.  Derivatives for hedging purposes 

5.6.  Loans and advances 

5.7.  Held-to-maturity financial assets 

5.8.  Non-current assets and a disposal group classified as held for sale  

5.9.  Property and equipment 

5.10.  Investment property 

5.11.  Intangible assets 

5.12.  Investments in subsidiaries, associates and joint ventures 

5.13.  Other assets 

5.14.  Movements in allowance for the impairment of banks, loans, and advances to customers and other financial assets 

5.15.  Trading liabilities 

5.16.  Financial liabilities, measured at amortised cost 

5.17.  Provisions 

5.18.  Deferred income tax 

5.19.  Income tax relating to components of other comprehensive income 

5.20.  Other liabilities 

5.21.  Share capital 

5.22.  Accumulated other comprehensive income and reserves 

5.23.  Capital adequacy ratios 

5.24.  Off-balance sheet liabilities 

5.25.  Funds managed on behalf of third parties 

6. 

Risk management 

6.1.  Credit risk management 

6.2.  Market risk 

6.3.  Liquidity risk 

6.4.  Management of non-financial risks 

6.5.  Fair value hierarchy of financial and non-financial assets and liabilities 

6.6.  Offsetting financial assets and financial liabilities 

7. 

8. 

9. 

Analysis by segment for NLB Group 

Related-party transactions 

Events after the reporting date 

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NLB Group 2017 Annual Report182

Independent auditor’s report

NLB Group 2017 Annual Report183

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NLB Group 2017 Annual Report186

NLB Group 2017 Annual Report

187

Statement of  management’s responsibility 

The Management Board hereby confirms 
its responsibility for preparing the 
consolidated financial statements of  NLB 
Group and the financial statements of  NLB 
for the year ending on 31.12.2017, and for 
the accompanying accounting policies and 
notes to the financial statements. 

The Management Board is responsible for 
the preparation and fair presentation of  
these financial statements in accordance 
with the International Financial Reporting 
Standards as adopted by the European 
Union, and with the requirements of  the 
Slovenian Companies Act and Banking 

Act so as to give a true and fair view of  the 
financial position of  NLB Group and NLB 
as at 31.12.2017, and their financial results 
and cash flows for the year then ended.

basis for NLB Group and NLB, and in line 
with valid legislation and the International 
Financial Reporting Standards as adopted 
by the European Union. 

The Management Board also confirms 
that the appropriate accounting policies 
were consistently applied, and that the 
accounting estimates were prepared 
according to the principles of  prudence 
and good management. The Management 
Board further confirms that the financial 
statements of  NLB Group and NLB, 
together with the accompanying notes, 
have been prepared on a going-concern 

The Management Board is also responsible 
for appropriate accounting practices, the 
adoption of  appropriate measures for 
safeguarding assets, and the prevention 
and identification of  fraud and other 
irregularities or illegal acts.

The Management Board

László Pelle 
Member of  the 
Management Board 

Archibald Kremser 
Member of  the 
Management Board 

Andreas Burkhardt  
Member of  the 
Management Board 

Blaž Brodnjak 
President & CEO 

NLB Group 2017 Annual Report 
 
 
188

NLB Group 2017 Annual ReportIncome Statement

Interest and similar income

Interest and similar expense

Net interest income

Dividend income

Fee and commission income

Fee and commission expense

Net fee and commission income

Gains less losses from financial assets and liabilities not 
classified as at fair value through profit or loss

Gains less losses from financial assets and liabilities held for trading

Gains less losses from financial assets and liabilities 
designated at fair value through profit or loss

Fair value adjustments in hedge accounting

Foreign exchange translation gains less losses

Gains less losses on derecognition of assets

Other operating income

Other operating expenses

Administrative expenses

Depreciation and amortisation

Provisions for other liabilities and charges

Impairment charge

Gains less losses from capital investments in 
subsidiaries, associates, and joint ventures

Net gains or losses from non-current assets held for sale

PROFIT BEFORE INCOME TAX

Income tax

PROFIT FOR THE YEAR

Attributable to owners of the parent

Attributable to non-controlling interests

Notes

4.1.

4.1.

4.2.

4.3.

4.3.

4.4.

4.5.

5.5.a)

4.6.

4.7.

4.8.

4.9.

4.10.

4.11.

4.12.

4.13.

4.14.

189

NLB Group

NLB

in EUR thousand

2017

363,733

(54,417)

309,316

179

207,908

(52,490)

155,418

12,242

13,067

75

(813)

2,149

1,748

26,424

(29,411)

2016

388,494

(71,189)

317,305

1,238

194,371

(48,706)

145,665

14,788

6,921

235

(3,239)

1,158

867

24,442

(33,204)

2017

188,255

(29,466)

158,789

50

127,749

(29,240)

98,509

11,711

7,065

-

(813)

(1,007)

249

12,172

(15,249)

2016

215,550

(40,672)

174,878

1,144

123,014

(27,728)

95,286

14,639

336

-

(2,437)

738

252

12,267

(13,176)

(256,907)

(261,160)

(157,877)

(162,083)

(27,802)

(5,251)

34,781

3,852

(1,756)

237,311

(3,997)

233,314

225,069

8,245

(28,345)

(4,357)

(56,288)

5,006

(432)

130,600

(14,975)

115,625

110,017

5,608

(18,010)

(18,880)

(7,344)

38,008

58,171

451

184,875

4,219

189,094

482

(64,433)

28,915

(220)

67,708

(3,925)

63,783

189,094

63,783

-

9.5

-

3.2

Earnings per share/diluted earnings per share (in EUR per share)

4.15.

11.3

5.5

The notes are an integral part of these financial statements.

NLB Group 2017 Annual Report 
190

Statement of  comprehensive income

Notes

Net profit for the year after tax

Other comprehensive income after tax

Items that will not be reclassified to income statement

Actuarial gains/(losses) on defined benefit pensions plans

Share of other comprehensive income/(losses) of 
entities accounted for using the equity method

Income tax relating to components of other comprehensive income

5.19.

Items that may be reclassified subsequently to income statement

Foreign currency translation

Translation gains/(losses) taken to equity

Cash flow hedges (effective portion)

Net valuation gains/(losses) taken to equity

Transferred to profit or loss

Available-for-sale financial assets

Valuation gains/(losses) taken to equity

Transferred to profit or loss

5.5.c)

5.5.c)

5.4.c)

4.4. and 
4.12.

Share of other comprehensive income/(losses) of 
entities accounted for using the equity method

Income tax relating to components of other comprehensive income

5.19.

Total comprehensive income for the year after tax

Attributable to owners of the parent

Attributable to non-controlling interests

The notes are an integral part of these financial statements.

NLB Group

NLB

in EUR thousand

2017

233,314

(3,100)

(810)

(11)

89

3,035

3,035

-

-

-

(7,261)

4,955

2016

115,625

6,331

1,515

(6)

(191)

(1,910)

(1,910)

2,703

(343)

3,046

3,899

18,529

2017

189,094

(8,882)

(950)

-

90

-

-

-

-

-

(9,904)

1,781

2016

63,783

2,740

1,466

-

(191)

-

-

2,703

(343)

3,046

171

14,652

(12,216)

(14,630)

(11,685)

(14,481)

236

1,622

230,214

221,852

8,362

2,731

(2,410)

121,956

116,383

5,573

-

1,882

180,212

180,212

-

-

(1,409)

66,523

66,523

-

NLB Group 2017 Annual Report 
Statement of  financial position

NLB Group

NLB

in EUR thousand

Notes

31.12.2017

31.12.2016

31.12.2017

31.12.2016

191

Cash, cash balances at central banks, and other demand deposits at banks

Trading assets

Financial assets designated at fair value through profit or loss

Available-for-sale financial assets

Derivatives - hedge accounting

Loans and advances

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Held-to-maturity financial assets

Fair value changes of the hedged items in portfolio hedge of interest rate risk

Non-current assets and disposal group classified as held for sale

Property and equipment

Investment property

Intangible assets

Investments in subsidiaries

Investments in associates and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Trading liabilities

Financial liabilities designated at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - debt securities in issue

 - subordinated liabilities

 - other financial liabilities

Liabilities of disposal group classified as held for sale

Provisions

Current income tax liabilities

Deferred income tax liabilities

Other liabilities

Total liabilities

Equity and reserves attributable to owners of the parent

Share capital

Share premium

Accumulated other comprehensive income

Profit reserves

Retained earnings 

Non-controlling interests

Total equity

Total liabilities and equity

The notes are an integral part of these financial statements.

5.1.

5.2.

5.3.a)

5.4.a)

5.5.b)

5.6.a)

5.6.b)

5.6.c)

5.7.

5.8.

5.9.

5.10.

5.11.

5.12.a)

5.12.b)

5.18.

5.13.

5.15.

5.3.b)

5.5.b)

5.16.a)

5.16.b)

5.16.a)

5.16.b)

5.16.c)

5.16.d)

5.16.e)

5.8. b)

5.17.

5.18.

5.20.

5.21.

5.22.

5.22.

5.22.

1,256,481

1,299,014

72,189

5,003

87,699

6,694

570,010

72,180

634

617,039

87,693

2,011

2,276,493

2,072,153

1,777,762

1,594,094

1,188

217

1,188

217

82,133

510,107

85,315

435,537

82,133

462,322

85,315

408,056

6,912,333

6,912,067

4,587,477

4,843,594

66,077

609,712

719

11,631

188,355

51,838

34,974

-

43,765

2,795

18,603

93,349

61,014

611,449

678

4,263

196,849

83,663

33,970

-

43,248

2,888

7,735

94,558

38,389

609,712

719

2,564

87,051

9,257

23,911

36,151

611,449

678

1,788

90,496

8,151

23,345

349,945

339,693

6,932

2,196

19,758

8,692

7,031

2,124

10,622

8,419

12,237,745

12,039,011

8,712,832

8,777,966

9,502

635

25,529

40,602

279,616

9,878,378

74,286

-

27,350

111,019

440

88,639

2,894

1,096

9,596

18,791

2,011

29,024

42,334

371,769

9,398

635

25,529

72,072

260,747

18,787

2,011

29,024

74,977

338,467

9,437,147

6,810,967

6,615,390

83,619

277,726

27,145

110,295

-

100,914

3,146

727

8,703

5,726

-

-

71,534

-

70,817

-

-

4,274

277,726

-

68,784

-

79,546

-

-

4,181

4,186

10,549,582

10,513,351

7,331,606

7,513,172

200,000

871,378

26,752

13,522

541,901

1,653,553

34,610

1,688,163

200,000

871,378

29,969

13,522

380,444

1,495,313

30,347

1,525,660

12,237,745

12,039,011

200,000

871,378

25,699

13,522

270,627

200,000

871,378

34,581

13,522

145,313

1,381,226

1,264,794

-

1,381,226

8,712,832

-

1,264,794

8,777,966

NLB Group 2017 Annual Report 
192

The Management Board has approved the release of  the financial statements and the accompanying notes.

László Pelle 
Member of  the 
Management Board 

Archibald Kremser 
Member of  the 
Management Board 

Andreas Burkhardt  
Member of  the 
Management Board 

Blaž Brodnjak 
President & CEO 

Ljubljana, 27 March 2018

NLB Group 2017 Annual Report 
 
 
 
193

Statement of  changes in equity

NLB Group

Share capital

Share premium

Accumulated 
other 
comprehensive 
income reserve

Profit reserves Retained earnings 

in EUR thousand

Equity 
attributable 
to owners of 
the parent

Equity 
attributable to 
non-controlling 
interests

Total equity

Balance as at 1.1.2016

200,000

871,378

23,603

13,522

314,307

1,422,810

27,573

1,450,383

- Net profit for the year

- Other comprehensive income

Total comprehensive 
income after tax

Dividends paid

-

-

-

-

-

-

-

-

-

6,366

6,366

-

-

-

-

-

110,017

110,017

-

6,366

110,017

116,383

5,608

(35)

5,573

115,625

6,331

121,956

(43,880)

(43,880)

(2,799)

(46,679)

Balance as at 31.12.2016

200,000

871,378

29,969

13,522

380,444

1,495,313

30,347

1,525,660

- Net profit for the year

- Other comprehensive income

Total comprehensive 
income after tax

Dividends paid

Other

-

-

-

-

-

-

-

-

-

-

-

(3,217)

(3,217)

-

-

-

-

-

-

-

225,069

225,069

-

(3,217)

225,069

221,852

8,245

117

8,362

233,314

(3,100)

230,214

(63,780)

(63,780)

(3,752)

(67,532)

168

168

(347)

(179)

Balance as at 31.12.2017

200,000

871,378

26,752

13,522

541,901

1,653,553

34,610

1,688,163

In 2017 the item ‘Other’ relates to 
transactions with non-controlling interests 

and costs attributable to an increase of  
equity investment of  a subsidiary.

NLB

Balance as at 1.1.2016

- Net profit for the year

- Other comprehensive income

Total comprehensive income after tax

Dividends paid

Balance as at 31.12.2016

- Net profit for the year

- Other comprehensive income

Total comprehensive income after tax

Dividends paid

Balance as at 31.12.2017

The notes are an integral part of these financial statements.

Share capital

Share premium

Accumulated 
other 
comprehensive 
income

Profit reserves Retained earnings 

Total equity

in EUR thousand

200,000

871,378

31,841

13,522

125,410

1,242,151

-

-

-

-

-

-

-

-

-

2,740

2,740

-

-

-

-

-

63,783

-

63,783

63,783

2,740

66,523

(43,880)

(43,880)

200,000

871,378

34,581

13,522

145,313

1,264,794

-

-

-

-

-

-

-

-

-

(8,882)

(8,882)

-

-

-

-

-

189,094

189,094

-

(8,882)

189,094

180,212

(63,780)

(63,780)

200,000

871,378

25,699

13,522

270,627

1,381,226

NLB Group 2017 Annual Report194

Statement of  cash flows

CASH FLOWS FROM OPERATING ACTIVITIES

Interest received

Interest paid

Dividends received

Fee and commission receipts

Fee and commission payments

Realised gains from financial assets and financial liabilities 
not at fair value through profit or loss

Realised losses from financial assets and financial liabilities 
not at fair value through profit or loss

Net gains/(losses) from financial assets and liabilities held for trading

Payments to employees and suppliers

Other income

Other expenses

Income tax paid

Cash flows from operating activities before changes in operating assets and liabilities

(Increases)/decreases in operating assets

Net (increase)/decrease in trading assets

Net (increase)/decrease in financial assets designated at fair value through profit or loss

Net (increase)/decrease in available-for-sale financial assets

Net (increase)/decrease in loans and advances

Net (increase)/decrease in other assets

Increases/(decreases) in operating liabilities

Net increase/(decrease) in financial liabilities designated at fair value through profit or loss

Net increase/(decrease) in deposits and borrowings measured at amortised cost

Net increase/(decrease) in securities measured at amortised cost

Net increase/(decrease) in other liabilities

Net cash used in operating activities

CASH FLOWS FROM INVESTING ACTIVITIES

Receipts from investing activities

Proceeds from sale of property, equipment, and investment property

Proceeds from sale of subsidiaries

Proceeds from dividends from subsidiaries and associates

Proceeds from sale of associates and joint ventures

Proceeds from non-current assets held for sale

Proceeds from disposals of held-to-maturity financial assets

Payments from investing activities

Purchase of property, equipment, and investment property

Purchase of intangible assets

Purchase of subsidiaries and increase in subsidiaries' equity

Increase in associates and joint ventures' equity

Purchase of held-to-maturity financial assets

Net cash flows used in investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Payments from financing activities

Dividends paid

Other payments related to financing activities

Net cash from financing activities

Effects of exchange rate changes on cash and cash equivalents

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

The notes are an integral part of these financial statements.

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

383,615

(60,165)

179

206,100

(56,855)

12,455

-

9,421

(254,877)

27,135

(28,775)

(10,557)

227,676

(227,829)

9,001

1,801

(228,936)

(18,524)

8,829

86,953

(1,487)

361,928

(274,200)

712

86,800

112,661

37,274

38

4,215

238

493

70,403

(96,991)

(10,793)

(10,801)

(1,596)

-

(73,801)

15,670

(67,557)

(67,512)

(45)

(67,557)

(8,474)

34,913

1,449,275

1,475,714

413,337

(78,401)

1,233

192,295

(51,996)

13,296

(40)

3,246

(262,202)

26,352

(26,132)

(19,991)

210,997

(139,839)

163,609

1,026

(344,588)

37,715

2,399

197,351

(2,801)

227,842

(26,913)

(777)

268,509

77,903

5,536

-

3,587

-

128

68,652

(153,178)

(17,896)

(6,981)

-

(12,250)

(116,051)

(75,275)

(46,655)

(46,655)

-

(46,655)

693

146,579

1,302,003

1,449,275

210,292

(33,714)

50

125,760

(29,385)

11,883

240,789

(44,510)

1,139

119,296

(27,056)

13,147

-

(40)

3,646

(160,484)

12,391

(15,075)

(509)

124,855

45,391

9,001

1,487

(216,235)

250,062

1,076

(130,582)

(1,487)

145,241

(274,200)

(136)

39,664

129,259

75

38

58,012

238

493

70,403

(99,762)

(5,776)

(7,605)

(12,580)

-

(73,801)

29,497

(63,780)

(63,780)

-

(63,780)

(13,644)

5,381

670,682

662,419

(2,785)

(165,579)

13,256

(14,857)

(14,489)

118,311

30,540

164,609

2,795

(353,677)

214,615

2,198

101,342

(2,801)

130,815

(26,913)

241

250,193

98,095

400

-

28,915

-

128

68,652

(161,064)

(10,990)

(4,466)

(17,307)

(12,250)

(116,051)

(62,969)

(43,880)

(43,880)

-

(43,880)

1,507

143,344

525,831

670,682

NLB Group 2017 Annual Report 
195

Statement of  cash flows

NLB Group

NLB

in EUR thousand

Notes

2017

2016

2017

2016

Cash and cash equivalents comprise:

Cash, cash balances at central banks, and other demand deposits at banks

5.1.

1,256,481

1,299,014

Loans and advances to banks with original maturity up to 3 months

Available for sale financial assets with original maturity up to 3 months

148,784

70,449

85,103

65,158

570,010

92,409

-

617,039

53,643

-

Total

1,475,714

1,449,275

662,419

670,682

NLB Group 2017 Annual Report 
196

Notes to financial statements

1.  General information

Nova Ljubljanska banka d.d. Ljubljana 
(hereinafter: ‘NLB’) is a joint-stock entity 
providing universal banking services. NLB 
Group consists of  NLB and its subsidiaries 
located in nine countries. 

NLB is incorporated and domiciled in 
Slovenia. The address of  its registered 
office is Trg Republike 2, Ljubljana. NLB’s 
shares are not listed on the stock exchange. 

The ultimate controlling party of  NLB 
is the Republic of  Slovenia, which was 
the sole shareholder as at 31.12.2017 and 
31.12.2016.

All amounts in the financial statements 
and in the notes to the financial statements 
are expressed in thousands of  euros unless 
otherwise stated.

2.  Summary of significant accounting 

policies

The principal accounting policies adopted 
for the preparation of  the separate and 
consolidated financial statements are set out 
below. The policies have been consistently 
applied to all the years presented.

2.1.  Statement of compliance

The principal accounting policies applied 
in the preparation of  the separate 
and consolidated financial statements 
were prepared in accordance with the 
International Financial Accounting 
Standards (hereinafter: ‘the IFRS’) 
as adopted by the European Union 
(hereinafter: ‘EU’). Additional requirements 
under the national legislation are included 
where appropriate.

The separate and consolidated financial 
statements are comprised of: the income 
statement and statement of  comprehensive 
income, the statement of  financial position, 

the statement of  changes in equity, 
the statement of  cash flows, significant 
accounting policies, and the notes.

2.2.  Basis for presenting the financial 

statements

The financial statements have been 
prepared on a going-concern basis, under 
the historical cost convention as modified 
by the revaluation of  available-for-sale 
financial assets and financial assets, and 
the financial liabilities at fair value through 
profit or loss, including all derivative 
contracts and investment property.

The preparation of  financial statements 
in accordance with the IFRS requires the 
use of  estimates and assumptions that 
affect the reported amounts of  assets and 
liabilities, the disclosure of  contingent 
assets and liabilities at the date of  the 
financial statements, and the reported 
amounts of  revenue and expenses during 
the reporting period. Although these 
estimates are based on management’s best 
knowledge of  current events and activities, 
actual results may ultimately differ from 
those estimates. Accounting estimates and 
underlying assumptions are reviewed on 
an ongoing basis. Revisions of  accounting 
estimates are recognised in the period 
in which the estimate is revised. Critical 
accounting estimates and judgements in 
applying accounting policies are disclosed 
in note 2.33.

2.3.  Comparative amounts

Except when a standard or an 
interpretation permits or requires 
otherwise, all amounts are reported or 
disclosed in comparative amounts. Where 
IAS 8 applies, comparative figures have 
been adjusted to conform to the changes in 
presentation in the current year.

Compared to 2016, in 2017 NLB Group 
changed the approach for recognition of  
deferred tax assets namely, in previous 

periods, NLB Group presented deferred 
tax assets on all temporary differences 
and deducted them to the amount that, 
given future profit estimates, is expected 
to be reversed in the foreseeable future 
(i.e. within five years). In 2017 NLB 
Group recognised deferred tax assets 
on all temporary differences, except for 
impairments of  non-strategic capital 
investments where deferred tax assets are 
recognised in the amount that, taking into 
account other recognised deferred tax 
assets, reaches the total amount of  deferred 
tax assets, for which a reversal is expected 
within five years. Deferred tax assets arising 
from tax losses is not recognised.

2.4.  Consolidation

In the consolidated financial statements, 
subsidiaries which are directly or indirectly 
controlled by NLB have been fully 
consolidated. Subsidiaries are consolidated 
from the date on which effective control is 
transferred to NLB Group. 

NLB controls an entity when all three 
elements of  control are met: 

• 
• 

• 

it has power over the entity; 
it is exposed or has rights to variable 
returns from its involvement with the 
entity; and 
it has the ability to use its power over 
the entity to affect the amount of  the 
entity’s returns. 

NLB reassesses whether it controls an entity 
if  facts and circumstances indicate there 
are changes to one or more of  the three 
elements of  control. If  the loss of  control 
of  a subsidiary occurs, the subsidiary is 
no longer consolidated from the date that 
control ceases. 

Where necessary, the accounting policies 
of  subsidiaries have been amended to 
ensure consistency with the policies 
adopted by NLB. The financial statements 

NLB Group 2017 Annual Reportof  consolidated subsidiaries are prepared 
as at the parent entity’s reporting date. 
Non-controlling interests are disclosed in 
the consolidated statement of  changes in 
equity. Non-controlling interest is that part 
of  the net results, and of  the equity of  a 
subsidiary, attributable to interests which 
NLB does not own, directly or indirectly. 
NLB Group measures non-controlling 
interest on a transaction-by-transaction 
basis, either at fair value, or by the non-
controlling interest’s proportionate share of  
net assets of  the acquiree.

Inter-company transactions, balances, and 
unrealised gains on transactions between 
NLB Group entities are eliminated. 
Unrealised losses are also eliminated 
unless the transaction provides evidence of  
impairment of  the asset transferred.

NLB Group treats transactions with 
non-controlling interests as transactions 
with equity owners of  NLB Group. For 
purchases of  subsidiaries from non-
controlling interests, the difference between 
any consideration paid and the relevant 
share acquired of  the carrying value of  net 
assets of  the subsidiary is deducted from 
the equity. Gains or losses on sales to non-
controlling interests are recorded in the 
equity. For sales to non-controlling interests, 
the differences between any proceeds 
received and the relevant share of  non-
controlling interests are also recorded in the 
equity. All effects are presented in the item 
‘Equity Attributable to Non-controlling 
Interest.’ 

2.5.  Investments in subsidiaries, 

associates, and joint ventures

In the separate financial statements, 
investments in subsidiaries, associates, and 
joint ventures are accounted for with the 
cost method. Dividends from subsidiaries, 
joint ventures, or associates are recognised 
in the income statement when NLB’s 
right to receive the dividend has been 
established.

In the consolidated financial statements, 
investments in associates are accounted for 
using the equity method of  accounting. 

These are generally undertakings in which 
NLB Group holds between 20% and 50% 
of  the voting rights, and over which NLB 
Group exercises significant influence, but 
does not have control.

Joint ventures are those entities over whose 
activities NLB Group has joint control, 
as established by contractual agreement. 
In the consolidated financial statements, 
investments in joint ventures are accounted 
for using the equity method of  accounting.

NLB Group’s share of  its associates’ and 
joint ventures’ post-acquisition profits or 
losses is recognised in the consolidated 
income statement, and its share of  other 
comprehensive income is recognised 
in other comprehensive income. The 
cumulative post-acquisition movements are 
adjusted against the carrying amount of  
the investment. When NLB Group’s share 
of  losses in an associate and joint venture 
equals or exceeds its interest in the associate 
and joint venture, including any other 
unsecured receivables, NLB Group does 
not recognise further losses unless it has 
incurred obligations or made payments on 
behalf  of  the associate and joint venture. 
NLB Group resumes recognising its share 
of  those profits only after its share of  
the profits equals the share of  losses not 
recognised (note 5.12.b).

NLB Group’s subsidiaries, associates, and 
joint ventures are presented in note 5.12.

197

and reviews the appropriateness of  their 
measurement.

The consideration transferred is measured 
at the fair value of  the assets transferred, 
equity interest issued, and liabilities 
incurred or assumed, including the fair 
value of  assets or liabilities from contingent 
consideration arrangements. However, 
this excludes acquisition-related costs such 
as advisory, legal, valuation, and similar 
professional services. Transaction costs 
incurred for issuing equity instruments 
are deducted from the equity and all 
other transaction costs associated with the 
acquisition are expensed.

The goodwill of  associates and joint 
ventures is included in the carrying value 
of  investments. 

2.7.  A combination of entities or 

businesses under common control

A merger of  entities within NLB Group is 
a business combination involving entities 
under common control. For such mergers, 
members of  NLB Group apply merger 
accounting principles and use the carrying 
amounts of  merged entities as reported in 
the consolidated financial statements. No 
goodwill is recognised on mergers of  NLB 
Group entities.

Mergers of  entities within NLB Group 
do not affect the consolidated financial 
statements.

2.6.  Goodwill and bargain purchases

2.8.  Foreign currency translation

Goodwill is measured as the excess of  the 
aggregate of  the consideration measured at 
fair value and transferred to the acquiree, 
the amount of  any non-controlling interest 
in the acquiree, and the fair value of  an 
interest in the acquiree held immediately 
before the acquisition date over the net 
amounts of  the identifiable assets acquired 
as well as the liabilities assumed. Any 
negative amount, a gain on a bargain 
purchase, is recognised in profit or loss 
after management reassesses whether it 
identified all the assets acquired and all 
liabilities and contingent liabilities assumed, 

Functional and presentation currency

Items included in the financial statements 
of  each of  NLB Group’s entities are 
measured using the currency of  the 
primary economic environment in which 
the entity operates (i.e. the functional 
currency). The financial statements are 
presented in euros, which is NLB Group’s 
presentation currency. 

Transactions and balances

Foreign currency transactions are translated 
into the functional currency at the 
exchange rates prevailing at the dates of  the 
transactions. Foreign exchange gains and 

NLB Group 2017 Annual Report198

losses resulting from the settlement of  such 
transactions and from the translation of  
monetary assets and liabilities denominated 
in foreign currencies are recognised in the 
income statement, except when deferred in 
other comprehensive income as qualifying 
cash flow hedges. 

Translation differences resulting from 
changes in the amortised cost of  monetary 
items denominated in foreign currency 
and classified as available-for-sale financial 
assets are recognised in the income 
statement. 

Translation differences on non-monetary 
items, such as equities at fair value through 
profit or loss, are reported as part of  
the fair value gain or loss in the income 
statement. Translation differences on non-
monetary items, such as equities classified 
as available for sale, are included together 
with valuation reserves in the valuation 
(losses)/gains taken to other comprehensive 
income and accumulated in the equity. 

Gains and losses resulting from foreign 
currency purchases and sales for trading 
purposes are included in the income 
statement as gains less losses from financial 
assets and liabilities held for trading.

NLB Group entities

The financial statements of  all NLB Group 
entities that have a functional currency 
different from the presentation currency are 
translated into the presentation currency as 
follows:

•  assets and liabilities for each statement 
of  financial position presented are 
translated at the closing rate on the 
reporting date;
income and expenses for each income 
statement are translated at average 
exchange rates; and

• 

•  components of  equity are translated at 

the historical rate.

Goodwill and fair value adjustments arising 
from the acquisition of  a foreign entity 
are treated as assets and liabilities of  the 

foreign entity and translated at the closing 
rate. 

In the consolidated financial statements, 
exchange differences arising from the 
translation of  the net investment in 
foreign operations are recognised in other 
comprehensive income. When control over 
a foreign operation is lost, the previously 
recognised exchange differences on 
translations to a different presentation 
currency are reclassified from other 
comprehensive income to profit and loss 
for the year. On the partial disposal of  
a subsidiary without loss of  control, the 
related portion of  accumulated currency 
translation differences is reclassified as a 
non-controlling interest within the equity. 

2.9.  Interest income and expenses

Interest income and expenses are 
recognised in the income statement for 
all interest-bearing instruments on an 
accrual basis using the effective interest 
rate method. The effective interest rate 
method is used to calculate the amortised 
cost of  a financial asset or financial liability, 
and to allocate the interest income or 
interest expense over the relevant period. 
The effective interest rate is the rate that 
precisely discounts estimated future cash 
payments or receipts over the expected life 
of  the financial instrument, or a shorter 
period (when appropriate) on the net 
carrying amount of  the financial asset or 
financial liability. Interest income includes 
coupons earned on fixed-yield investments 
and trading securities, and accrued 
discounts and premiums on securities. 
The calculation of  the effective interest 
rate includes all fees and points paid or 
received by parties to the contract and 
all transaction costs, but excludes future 
credit risk losses. Once a financial asset or 
a group of  similar financial assets has been 
impaired, interest income is recognised by 
the rate of  interest used to discount future 
cash flows for the purpose of  measuring the 
impairment loss.

2.10. 

Fee and commission income

Fees and commissions are generally 
recognised when the service has been 

provided. Fees and commissions mainly 
consist of  fees received from credit cards 
and ATMs, customer transaction accounts, 
payment services, investment funds, and 
commissions from guarantees. Fees and 
commissions that are integral to the 
effective interest rate of  financial assets 
and liabilities are presented within interest 
income or expenses. 

2.11. 

Dividend income

Dividends are recognised in the income 
statement when NLB Group’s right to 
receive payment has been established and 
an inflow of  economic benefits is probable. 
Dividend income from subsidiaries, 
associates, and joint ventures is included in 
the item ‘Gains Less Losses from Capital 
Investments in Subsidiaries, Associates, 
and Joint Ventures,’ while other dividend 
income is included in the item ‘Dividend 
Income.’ In the consolidated financial 
statement, dividends received from 
associates and joint ventures reduce the 
carrying value of  the investment. 

2.12. 

Financial instruments

a)  Classification

The classification of  financial instruments 
upon initial recognition depends on 
the instrument’s characteristics and 
management’s intention. In general, the 
following criteria are taken into account:

Financial instruments at fair value 

through profit or loss

This category has two sub-categories: 
financial instruments held for trading and 
financial instruments designated at fair 
value through profit or loss at inception. 
A financial instrument is classified in 
this group if  acquired principally for the 
purpose of  selling it in the short term, or if  
so designated by management. 

NLB Group designates financial 
instruments at fair value through profit or 
loss if:

• 

it eliminates or significantly reduces 
a measurement or recognition 
inconsistency that would otherwise arise 

NLB Group 2017 Annual Reportfrom measuring assets or liabilities on a 
different basis;

•  a group of  financial assets, financial 
liabilities, or both is managed and its 
performance is evaluated on a fair value 
basis in accordance with a documented 
risk management or investment strategy, 
and information about the group is 
provided internally on that basis to NLB 
Group’s key management; or

•  a financial instrument contains one or 
more embedded derivatives that could 
significantly modify the cash flows 
otherwise required by the contract.

Derivatives are categorised as held for 
trading unless they are designated as 
hedging instruments.

Loans and advances

Loans and advances are non-derivative 
financial instruments with fixed or 
determinable payments that are not 
quoted on an active market, other than: 
(a) those that NLB Group intends to sell 
immediately or in the short term and which 
are classified as held for trading, and those 
that NLB Group, upon initial recognition, 
classifies at fair value through profit or 
loss; (b) those that NLB Group, upon 
initial recognition, classifies as available 
for sale; or (c) those for which NLB Group 
may not recover substantially all of  its 
initial investment for reasons other than a 
deterioration in creditworthiness.

Held-to-maturity financial assets

Held-to-maturity financial assets are 
non-derivative financial instruments that 
are traded on an active market with fixed 
or determinable payments and a fixed 
maturity that NLB Group has both the 
intention and ability to hold to maturity. An 
investment is not classified as a held-to-
maturity financial asset if  NLB Group has 
the right to require the issuer to repay or 
redeem the investment before its maturity, 
because paying for such a feature is 
inconsistent with expressing an intention to 
hold the asset until maturity.

Available-for-sale financial assets

Available-for-sale financial assets are those 
intended to be held for an indefinite period 
of  time, which may be sold in response to 
liquidity needs or changes in interest rates, 
exchange rates, or prices.

b)  Measurement and recognition

Financial assets are initially recognised 
at fair value plus transaction costs for all 
financial assets not carried at fair value 
through profit or loss. 

Financial assets carried at fair value 
through profit or loss are initially 
recognised at fair value, and transaction 
costs are expensed in the income statement.

Regular way purchases and sales of  
financial assets at fair value through 
profit or loss, and assets held-to-maturity 
and available-for-sale, are recognised on 
the trade date. Loans and advances are 
recognised when cash is advanced to the 
borrowers. 

Financial assets at fair value through profit 
or loss and available-for-sale financial 
assets are subsequently measured at fair 
value. Gains and losses from changes in 
the fair value of  financial assets at fair 
value through profit or loss are included 
in the income statement in the period in 
which they arise. Gains and losses from 
changes in the fair value of  available-for-
sale financial assets are recognised in other 
comprehensive income until the financial 
asset is derecognised or impaired, at which 
time the cumulative amount previously 
included in other comprehensive income is 
recycled in the income statement. Interest 
calculated using the effective interest rate 
method, and foreign currency gains and 
losses on monetary assets classified as 
available-for-sale are recognised in the 
income statement.

Loans and held-to-maturity financial assets 
are carried at an amortised cost.

c)  Day one gains or losses

The best evidence of  fair value at initial 
recognition is the transaction price (i.e. 

199

the fair value of  the consideration given 
or received), unless the fair value of  that 
instrument is evidenced by a comparison 
with other observable current market 
transactions in the same instrument (i.e. 
without modification or repackaging), or 
based on a valuation technique whose 
variables only include data from observable 
markets.

If  the transaction price on a non-active 
market is different than the fair value 
from other observable current market 
transactions in the same instrument, 
or is based on a valuation technique 
whose variables only include data from 
observable markets, the difference between 
the transaction price and fair value is 
recognised immediately in the income 
statement (‘day one gains or losses’). 

In cases where the data used for valuation 
are not fully observable in financial 
markets, day one gains or losses are not 
recognised immediately in the income 
statement. The timing of  recognition 
of  deferred day one gains or losses is 
determined individually. It is either 
amortised over the life of  the transaction, 
deferred until the instrument’s fair value 
can be determined using market observable 
inputs, or realised through settlement.

d)  Reclassification

Financial assets that are eligible for 
classification as loans and advances can 
be reclassified out of  the held-for-trading 
category if  they are no longer held for the 
purpose of  selling or repurchasing them 
in the near term. Financial assets that 
are not eligible for classification as loans 
and receivables may be transferred from 
the held-for-trading category only in rare 
circumstances. In addition, instruments 
designated at fair value through profit and 
loss cannot be reclassified.

e)  Derecognition

A financial asset is derecognised when the 
contractual rights to the cash flows from the 
financial asset expire, or when the financial 
asset is transferred and the transfer qualifies 
for derecognition. A financial liability is 

NLB Group 2017 Annual Report200

derecognised only when it is extinguished, 
i.e. when the obligation specified in the 
contract is discharged, cancelled, or 
expires.

f)  Fair value measurement principles

The fair value of  financial instruments 
traded on active markets is based on the 
price that would be received to sell the 
assets or transfer liability (exit price) being 
measured at the reporting date, excluding 
transaction costs. If  there is no active 
market, the fair value of  the instruments 
is estimated using discounted cash flow 
techniques or pricing models.

If  discounted cash flow techniques are 
used, estimated future cash flows are based 
on management’s best estimates; and 
the discount rate is a market-based rate 
at the reporting date for an instrument 
with similar terms and conditions. If  
pricing models are used, inputs are based 
on market-based measurements at the 
reporting date.

•  hedges of  highly probable future cash 
flows attributable to a recognised 
asset or liability, or a highly probable 
forecasted transaction (cash flow hedge); 
or

•  hedges of  a net investment in a foreign 
operation (net investment hedge). 

Hedge accounting is used for derivatives 
designated in this way provided certain 
criteria are met. 

At the inception of  the transaction, NLB 
Group documents the relationship between 
hedged items and hedging instruments, as 
well as its risk management objective and 
strategy for undertaking various hedge 
transactions. NLB Group also documents 
its assessment, both at hedge inception 
and on an ongoing basis, of  whether the 
derivatives used in hedging transactions are 
highly effective in offsetting changes in fair 
values or cash flows of  hedged items. The 
actual results of  a hedge must always fall 
within a range of  80-125%. 

g)  Derivative financial instruments 

Fair value hedge

and hedge accounting

Derivative financial instruments - including 
forward and futures contracts, swaps, 
and options - are initially recognised in 
the statement of  financial position at fair 
value. Derivative financial instruments 
are subsequently re-measured at their 
fair value. Fair values are obtained from 
quoted market prices, discounted cash flow 
models, or pricing models, as appropriate. 
All derivatives are carried at their fair 
value within assets when the derivative 
position is favourable to NLB Group, and 
as well within liabilities when the derivative 
position is unfavourable to NLB Group. 

The method of  recognising the resulting 
fair value gain or loss depends on whether 
the derivative is designated as a hedging 
instrument and, if  so, the nature of  the 
item being hedged. NLB Group designates 
certain derivatives as either:

•  hedges of  the fair value of  recognised 

assets or liabilities or firm commitments 
(fair value hedge); 

Changes in the fair value of  derivatives 
that are designated and qualify as fair 
value hedges are recognised in the income 
statement together with any changes 
in the fair value of  the hedged asset 
or liability that are attributable to the 
hedged risk. Effective changes in the fair 
value of  hedging instruments and related 
hedged items are reflected in ‘Fair value 
adjustments in Hedge Accounting’ in the 
income statement. Any ineffectiveness from 
derivatives is recorded in ‘Gains Less Losses 
on Financial Assets and Liabilities Held for 
Trading.’ 

If  a hedge no longer meets the hedge 
accounting criteria, the adjustment to the 
carrying amount of  the hedged item for 
which the effective interest rate method 
is used is amortised to profit or loss over 
the remaining period to maturity. The 
adjustment to the carrying amount of  a 
hedged equity security is included in the 
income statement upon disposal of  the 
equity security. 

Cash flow hedge

The effective portion of  changes in the fair 
value of  derivatives that are designated and 
qualify as cash flow hedges is recognised 
in other comprehensive income. The 
gain or loss relating to the ineffective 
portion is immediately recognised in the 
income statement in ‘Gains Less Losses on 
Financial Assets and Liabilities Held for 
Trading.’

Amounts accumulated in equity are 
recycled as a reclassification from other 
comprehensive income to the income 
statement in the periods when the hedged 
item affects profit or loss. 

When a hedging instrument expires or 
is sold, or when a hedge no longer meets 
hedge accounting criteria, any cumulative 
gain or loss existing in other comprehensive 
income and previously accumulated 
in equity at that time remains in other 
comprehensive income and in equity, and 
is recognised in profit or loss only when 
the forecasted transaction is ultimately 
recognised in the income statement. 
When a forecasted transaction is no 
longer expected to occur, the cumulative 
gain or loss that was reported in other 
comprehensive income is immediately 
transferred to the income statement in 
line with fair value adjustments in hedge 
accounting.

Hedge of a net investment in a foreign 

operation 

Hedges of  net investments in foreign 
operations are accounted for similarly 
to cash flow hedges. Any gain or loss on 
the hedging instrument relating to the 
effective portion of  the hedge is recognised 
directly in equity. The gain or loss relating 
to the ineffective portion is recognised 
immediately in the consolidated income 
statement in ‘Gains Less Losses on 
Financial Assets and Liabilities Held for 
Trading.’ Gains and losses accumulated in 
other comprehensive income are included 
in the consolidated income statement when 
the foreign operation is disposed of  as part 
of  the gain or loss on the disposal.

NLB Group 2017 Annual ReportIn the separate financial statements, the 
hedge of  the net investment in a foreign 
operation is accounted for as a fair value 
hedge. 

2.13. 

Impairment of financial assets

a)  Assets carried at an amortised cost

NLB Group assesses impairments 
of  financial assets separately for all 
individually significant assets where there is 
objective evidence of  impairment. All other 
financial assets are impaired collectively. 
According to the Regulation on credit risk 
loss assessment of  the Bank of  Slovenia, a 
financial asset or off-balance sheet liability 
is individually significant if  the total 
exposure to a customer exceeds 0.5% of  
a bank’s equity. In 2017, all exposures to 
banks, all exposures to other legal entities 
exceeding EUR 500 thousand, and all 
exposures to individuals exceeding EUR 
100 thousand were deemed individually 
significant assets requiring individual 
assessment. If  NLB Group determines 
that no objective evidence exists for an 
individually assessed financial asset, the 
asset is included in a group of  related 
financial assets with similar credit risk 
characteristics and collectively assessed for 
impairment. 

At each reporting date NLB Group assesses 
whether there is objective evidence that a 
financial asset or group of  financial assets 
is impaired. A financial asset or group of  
financial assets is impaired and impairment 
losses are incurred if  and only if  there 
is objective evidence of  impairment as a 
result of  one or more events that occurred 
after the initial recognition of  the asset, 
and that event has an impact on the future 
cash flows of  the financial asset or group 
of  financial assets that can be reliably 
estimated. 

The criteria NLB Group uses to determine 
whether objective evidence of  an 
impairment loss exists include: 

•  delays in the payment of  contractual 

interest or principal;

•  a breach of  other contractual covenants 

or conditions;

•  difficulties in the financial condition of  

the borrower;

•  restructuring of  a borrower’s financial 
liabilities, whereby a material loss is 
recognised;
initiation of  bankruptcy or insolvency 
proceedings; and

• 

•  other arrangements having an adverse 
effect on the bank’s or company’s 
position.  

If  there is objective evidence that an 
impairment loss on loans and advances 
or held-to-maturity financial assets has 
been incurred, the amount of  the loss is 
measured as the difference between the 
assets’s carrying amount and the present 
value of  estimated future cash flows. The 
carrying amount of  the asset is reduced 
through an allowance account and the 
loss is recognised in the income statement. 
With regard to impairments for customers 
in default, where the payment of  existing 
liabilities is only possible through the 
redemption of  collateral, the expected 
payment from the collateral is taken into 
account. This value is calculated from the 
appraised market value of  the collateral, 
and the discount used as defined in the 
Collateral Manual. Off-balance sheet 
liabilities are also assessed individually and, 
where necessary, related provisions are 
recognised as liabilities. 

For the purpose of  the collective assessment 
of  impairment, NLB Group uses transition 
matrices which illustrate the expected 
transition of  customers between internal 
rating categories. The probability of  
transition is assessed on the basis of  the past 
years’ experience, i.e. the annual transition 
matrices for different types or segments 
of  customers. This data may be adopted 
for projected future trends, as historical 
experience does not necessarily reflect 
actual economic movements. Exposures 
to individuals are further analysed with 
regard to the type of  product. Based on 
the expected transition of  customers to 
D and E credit-rating categories, and an 
assessment of  the average repayment rate 
for D- and E-rated customers (treated 

201

as customers in default), NLB Group 
recognises collective impairments. 

If  the amount of  impairment decreases 
subsequently due to an event occurring 
after the impairment was recognised 
(e.g. repayment in the collection process 
exceeds the assessed expected payment 
from collateral), the reversal of  the loss is 
recognised as a reduction in the allowance 
for loan impairment.

NLB Group writes off financial assets 
measured at amortised cost if  during the 
collection process it assesses that the assets 
in question will not be repaid and that the 
conditions for derecognition have been 
met.

b)  Assets classified as available for sale

NLB Group assesses at each reporting 
date whether there is objective evidence 
that available-for-sale financial assets are 
impaired. In the case of  equity investments 
classified as available for sale, a significant 
or prolonged decline in the fair value of  
an investment below its cost is considered 
in determining whether the assets are 
impaired. If  any such evidence exists 
for available-for-sale financial assets, the 
cumulative loss is reclassified from other 
comprehensive income and recognised in 
the income statement as an impairment 
loss. Impairment losses recognised in the 
income statement on equity investments are 
not reversed through the income statement; 
subsequent increases in their fair value 
after impairment are recognised in other 
comprehensive income.

If, in a subsequent period, the fair value 
of  a debt instrument classified as available 
for sale increases and the increase can be 
objectively related to an event occurring 
after the impairment loss was recognised, 
the impairment loss is reversed through the 
income statement. 

The following factors are considered in 
determining impairment losses on debt 
instruments:

NLB Group 2017 Annual Report202

•  default or delinquency in interest or 

principal payments;
liquidity difficulties of  the issuer;
• 
•  a breach of  contract covenants or 

conditions;

•  bankruptcy of  the issuer;
•  deterioration of  economic and market 

conditions; and

•  deterioration in the credit rating of  the 

issuer below an acceptable level.

Impairment losses recognised in the income 
statement are measured as the difference 
between the carrying amount of  the 
financial asset and its current fair value. 
The current fair value of  the instrument 
is its market price or discounted future 
cash flows when the market price is not 
obtainable.

2.14. 

Forborne loans

A forborne loan (or restructured financial 
asset) arises as a result of  a debtor’s inability 
to repay a debt under the originally agreed 
terms, either by modifying the terms of  
the original contract (via an annex) or by 
signing a new contract (refinancing) under 
which the contracting parties agree the 
partial or total repayment of  the original 
debt. If  receivables due from the client 
have the status of  restructuring, the debtor 
must be classified in the rating group C, D, 
or E. 

The definitions of  forborne loans closely 
follow definitions that were developed 
by the European Banking Authority 
(EBA). These definitions aim to achieve 
comprehensive coverage of  exposures to 
which forbearance measures have been 
extended.

Accounting treatment of  forborne loans 
depends on the type of  restructuring. When 
NLB Group is embarking on a forborne 
loan via modified terms of  repayment 
proceeding from extending the deadline 
for the repayment of  the principal and/
or interest, and/or a forbearance of  the 
repayment of  the principal, and/or interest 
or a reduction in the interest rate, and/
or other expenses, it adjusts the carrying 
amount of  the forborne loan on the basis 

of  the discounted value of  the estimated 
future cash flows under the modified 
terms, and recognises the resulting effect 
in profit or loss as an impairment. In 
the event of  the reduction of  a claim 
against the debtor via the reduction in 
the amount of  the claims as a result of  
a contractually agreed debt waiver and 
ownership restructuring or debt to equity 
swap, NLB Group derecognises the claim 
in the part relating to the write-down or 
the contractually agreed debt waiver. The 
new estimate of  the future cash flows for 
the residual claim, not yet written down, 
is based on an updated estimate of  the 
probability of  loss. NLB Group takes into 
account the debtor’s modified position, the 
economic expectations and the collateral 
of  the forborne loan. When NLB Group 
is embarking on the forborne loan by 
taking possession of  other assets (property, 
plant and equipment, securities, and other 
financial assets), including investments in 
the equity of  debtors obtained via debt-
to-equity swaps, it recognises the acquired 
assets in the statement of  financial position 
at fair value, recognising the difference 
between the disclosed fair value of  the asset 
and the carrying amount of  the eliminated 
claim in profit or loss.

Forborne exposures may be identified in 
both the performing and non-performing 
parts of  the portfolio. Where the forborne 
loan is classified in the non-performing 
part of  the portfolio, it can be reclassified 
to the performing part if  forbearance does 
not lead to a recognition of  impairment or 
non-performance, if  one year has passed 
since the forbearance has been introduced 
and after the introduction of  forbearance 
there have been no overdue amounts or 
doubts concerning the repayment of  the 
entire exposure, under the terms and 
conditions after the forbearance. The 
absence of  doubt is confirmed by analysis 
of  the financial situation of  the debtor.

The forborne status is withdrawn when:

•  an analysis of  the debtor’s financial 
position shows that the conditions to 

deem the exposure a non-performing 
exposure are no longer met;

•  at least a 2-year probation period has 

passed since the forborne exposure was 
deemed performing;

•  regular payments of  the principal or 
interest were made, in a substantial 
total amount, during at least half  the 
probation period; and

•  no exposure to the debtor is more than 
30 days in default at the end of  the 
probation period.

2.15. 

Repossessed assets

In certain circumstances, assets are 
repossessed following the foreclosure on 
loans that are in default. Repossessed assets 
are initially recognised in the financial 
statements at their fair value and classified 
in the appropriate category according to 
their purpose and are sold as soon as is 
practical in order to reduce exposure (note 
6.1.o). After initial recognition, repossessed 
assets are measured and accounted 
for in accordance with the policies 
applicable to the relevant asset categories. 
Repossessed assets mainly represent items 
of  real estate that NLB Group classifies 
within investment properties measured 
in accordance with IAS 40 Investment 
property (note 2.20), and other assets 
measured in accordance with IAS 2 
Inventories. 

Real estate obtained from the foreclosure 
of  loans and receivables within other assets 
are initially recognised at fair value less 
costs to sell (realisable value), wherein only 
the direct costs of  sales can be taken into 
account. At subsequent measurement, the 
realisable value is verified at least annually. 
Valuations of  the fair value of  real estate 
are performed by certified real estate 
appraisers. The real estate is impaired 
when the carrying value exceeds the 
realisable value. The effect of  impairment 
is presented as the impairment of  other 
assets and the reversal of  impairment 
as income from the reversal of  the 
impairment of  other assets. 

NLB Group 2017 Annual Report2.16. 

Offsetting

Financial assets and liabilities are offset and 
the net amount reported in the statement 
of  financial position when there is a legally 
enforceable right to offset the recognised 
amounts, and there is an intention to settle 
on a net basis, or to realise the asset and 
settle the liability simultaneously.

cash flows are included in the cash-
generating unit and later tested for possible 
impairment.

Depreciation is calculated on a straight-line 
basis over the assets’ estimated useful lives. 
The following annual depreciation rates 
were applied:

2.17. 

Sale and repurchase agreements

Securities sold under sale and repurchase 
agreements (repos) are retained in the 
financial statements, and the counterparty 
liability is included in financial liabilities 
associated with the transferred assets. 
Securities sold subject to sale and 
repurchase agreements are reclassified 
in the financial statements as pledged 
assets when the transferee has the right 
by contract or custom to sell or re-pledge 
the collateral. Securities purchased under 
agreements to resell (reverse repos) are 
recorded as loans and advances to other 
banks or customers, as appropriate.

The difference between the sale and 
repurchase price is in the financial 
statements treated as interest and accrued 
over the life of  the repo agreements using 
the effective interest rate method.

2.18. 

Property and equipment

All items of  property and equipment 
are initially recognised at cost. They 
are subsequently measured at cost less 
accumulated depreciation and any 
accumulated impairment loss.

Each year, NLB Group assesses whether 
there are indications that property and 
equipment may be impaired. If  any such 
indication exists, the recoverable amounts 
are estimated. The recoverable amount 
is the higher of  the fair value less costs to 
sell and value in use. If  the recoverable 
amount exceeds the carrying value, the 
assets are not impaired. If  the carrying 
amount exceeds the recoverable amount, 
the difference is recognised as a loss in the 
income statement. 

Items of  largely independent property 
and equipment which do not generate 

NLB Group and NLB

Buildings

Leasehold improvements

Computers

Furniture and equipment

Motor vehicles

in %

2 - 5

5 - 25

14.3 - 50

10 - 33.3

12.5 - 25

Depreciation does not begin until the assets 
are available for use.

The assets’ residual values and useful lives 
are reviewed and adjusted if  appropriate 
on each reporting date. Gains and losses 
on the disposal of  items of  property and 
equipment are determined as the difference 
between the sale proceeds and their 
carrying amount, and are recognised in the 
income statement. 

Maintenance and repairs are charged to 
the income statement during the financial 
period in which they are incurred. 
Subsequent costs that increase future 
economic benefits are recognised in the 
carrying amount of  an asset, and the 
replaced part, if  any, is derecognised.

2.19. 

Intangible assets

Intangible assets include software licenses 
and goodwill (note 2.6.). Intangible 
assets are stated at cost, less accumulated 
amortisation and impairment losses. 
Amortisation is calculated on a straight-line 
basis at rates designed to write down the 
cost of  an intangible asset over its estimated 
useful life. The core banking system is 
amortised over a period of  10 years, and 
other software over a period of  three to five 
years. Amortisation does not begin until the 
assets are available for use.

203

2.20. 

Investment properties

Investment properties include buildings 
held for leasing and not occupied by NLB 
Group, or to increase the value of  a long-
term investment. Investment properties 
are stated at fair value determined by a 
certified appraiser. Fair value is based on 
current market prices. Any gain or loss 
arising from a change in the fair value is 
recognised in the income statement. 

2.21. 

Non-current assets and disposal 

groups classified as held for sale

Non-current assets and disposal groups are 
classified as held for sale if  their carrying 
amount will be recovered through a sale 
transaction rather than through continuing 
use. This condition is deemed to be met 
only when the sale is highly probable and 
the asset is available for immediate sale in 
its present condition. Management must 
be committed to the sale, which should 
be expected to qualify for recognition as a 
completed sale within one year from the 
date of  classification. Non-current assets 
and disposal groups classified as held for 
sale are measured at the lower of  the assets’ 
previous carrying amount and fair value 
less costs to sell. 

During subsequent measurement, certain 
assets and liabilities of  a disposal group 
that are outside the scope of  IFRS 5 
measurement requirements are measured 
in accordance with the applicable standards 
(e.g. deferred tax assets, assets arising from 
employee benefits, financial instruments, 
investment property measured at fair value, 
and contractual rights under insurance 
contracts). Tangible and intangible assets 
are not depreciated. The effects of  sale 
and valuation are included in the income 
statement as a gain or loss from non-
current assets held for sale.

Liabilities directly associated with disposal 
groups are reclassified and presented 
separately in the statement of  financial 
position.

2.22. 

Accounting for leases

A lease is an agreement whereby the 
lessor conveys to the lessee, in return 

NLB Group 2017 Annual Report204

for a payment or series of  payments, 
the right to use an asset for an agreed 
period of  time. Lease agreements are 
accounted for in accordance with their 
classification as finance leases or operating 
leases at the inception of  the lease. The 
key classification factor is the extent to 
which the risks and rewards incidental to 
ownership of  a leased asset lie with the 
lessor or lessee.

NLB Group as a lessee

Leases in which a significant portion of  the 
risks and rewards of  ownership are retained 
by the lessor are classified as operating 
leases. Payments made under operating 
leases are charged to the income statement 
on a straight-line basis over the period 
of  the lease. When an operating lease is 
terminated before the lease period has 
expired, any payment required to be made 
to the lessor by way of  penalty is recognised 
as an expense in the period in which the 
termination takes place.

Finance leases are recognised as an asset 
and liability in amounts equal to the 
fair value of  the leased asset or, if  lower, 
the present value of  the minimum lease 
payments. Leased assets are depreciated 
in accordance with NLB Group’s policy 
over the shorter of  the estimated useful 
life of  the asset and the lease term, if  
there is no reasonable certainty that NLB 
Group will obtain ownership by the end 
of  the lease term. Lease payments are 
apportioned between interest expenses and 
the reduction of  the outstanding liability 
so as to produce a constant periodic rate 
of  interest on the remaining balance of  the 
liability.

NLB Group as a lessor

Payments under operating leases are 
recognised as income on a straight-line 
basis over the period of  the lease. Assets 
leased under operating leases are presented 
in the statement of  financial position as 
investment property or as property and 
equipment. 

NLB Group classifies a lease as a finance 
lease when the risks and rewards incidental 

to ownership of  a leased asset lie with the 
lessee. When assets are leased under a 
finance lease, the present value of  the lease 
payments is recognised as a receivable. 
Income from finance lease transactions 
is amortised over the lifetime of  the lease 
using the effective interest rate method. 
Finance lease receivables are recognised 
at an amount equal to the net investment 
in the lease, including the unguaranteed 
residual value. 

Sale-and-leaseback transactions

NLB Group also enters into sale-and-
leaseback transactions (in which NLB 
Group is primarily a lessor) under 
which the leased assets are purchased 
from and then leased back to the lessee. 
These contracts are classified as finance 
leases or operating leases, depending on 
the contractual terms of  the leaseback 
agreement.

2.23. 

Cash and cash equivalents 

For the purpose of  the statement of  cash 
flows, cash and cash equivalents comprise 
cash and balances with central banks and 
other demand deposits at banks, debt 
securities held for trading, loans to banks, 
and debt securities not held for trading with 
an original maturity of  up to 90 days. Cash 
and cash equivalents are disclosed under 
the cash flow statement. 

2.24. 

Borrowings with characteristics 

of debt

Loans and deposits received and issued 
debt securities are initially recognised at fair 
value, which is typically equal to historical 
cost less transaction costs. Borrowings are 
subsequently measured at the amortised 
cost. The difference between the value 
at initial recognition and the final value 
is recognised in the income statement as 
interest expense, applying the effective 
interest rate. 

Repurchased own debt is disclosed as a 
reduction in liabilities in the statement of  
financial position. The difference between 
the book value and the price at which own 
debt was repurchased is disclosed in the 
income statement.

2.25. 

Other issued financial 

instruments with characteristics of equity

Upon initial recognition, other issued 
financial instruments are classified in 
part or in full as equity instruments if  
the contractual characteristics of  the 
instruments are such that NLB Group 
must classify them as equity instruments 
in accordance with IAS 32 Financial 
Instruments: Disclosure and Presentation. 
An issued financial instrument is only 
considered an equity instrument if  that 
instrument does not represent a contractual 
obligation for payment.

Issued financial instruments with 
characteristics of  equity are recognised 
in equity in the statement of  financial 
position. Transaction costs incurred for 
issuing such instruments are deducted from 
equity reserves. The corresponding interest 
is recognised directly in profit reserves. 

The carrying value of  an issued financial 
instrument with characteristics of  equity 
is presented in the statement of  changes 
in equity in the item ‘Other Equity 
Instruments.’

2.26. 

Provisions

Provisions are recognised when NLB 
Group has a present legal or constructive 
obligation as a result of  past events, and 
it is probable that an outflow of  resources 
embodying economic benefits will be 
required to settle the obligation, and a 
reliable estimate of  the amount of  the 
obligation can be made.

2.27. 

Contingent liabilities and 

commitments

Financial and non-financial guarantees

Financial guarantees are contracts 
that require the issuer to make specific 
payments to reimburse the holder for a loss 
it incurs because a specific debtor fails to 
make payments when due, in accordance 
with the terms of  debt instruments. Such 
financial guarantees are given to banks, 
financial institutions, and other bodies on 
behalf  of  the customer to secure loans, 
overdrafts, and other banking facilities.

NLB Group 2017 Annual ReportThe issued guarantees covering non-
financial obligations of  the clients represent 
the obligation of  the Bank (guarantor) to 
pay if  the client fails to perform certain 
works in accordance with the terms of  the 
commercial contract. Financial and non-
financial guarantees are initially recognised 
at fair value, which is normally evidenced 
by the fees received. The fees are amortised 
to the income statement over the contract 
term using the straight-line method. NLB 
Group’s liabilities under guarantees are 
subsequently measured at the greater of:

• 

• 

the initial measurement, less 
amortisation calculated to recognise fee 
income over the period of  guarantee; or 
the best estimate of  the expenditure 
required to settle the obligation.

Documentary letters of credit

Documentary (and standby) letters of  
credit constitute a written and irrevocable 
commitment of  the issuing (opening) bank 
on behalf  of  the issuer (importer) to pay 
the beneficiary (exporter) the value set out 
in the documents by a defined deadline:

• 

• 

if  the letter of  credit is payable on sight; 
and
if  the letter of  credit is payable for 
deferred payment, the bank will pay 
according to the contractual agreement 
when and if  the beneficiary (exporter) 
presents the bank with documents that 
are in line with the conditions and 
deadlines set out in the letter of  credit. 

A commitment may also take the form 
of  a letter of  credit confirmation, 
which is usually done at the request or 
authorisation of  the issuing (opening) bank 
and constitutes a firm commitment by the 
confirming bank, in addition to that of  the 
issuing bank, which independently assumes 
a commitment to the beneficiary under 
certain conditions.

Other contingent liabilities 

and commitments

Other contingent liabilities and 
commitments represent commitments to 

205

extend credit, uncovered letters of  credit, 
and other commitments.

• 

taxable profit will be available.

Slovenian law does not set limits or 
deadlines by which uncovered tax losses 
must be utilised. 

A tax on financial services, which imposes 
a tax on fees paid for prescribed financial 
services rendered, is paid in Slovenia. The 
tax rate is 8.5% (2016: 8.5%) and the tax 
is paid monthly. Given that the tax on 
financial services is classified as a sales tax, 
it reduces accrued revenues in the financial 
statements.

2.29. 

Fiduciary activities

NLB Group provides asset management 
services to its clients. Assets held in a 
fiduciary capacity are not reported in NLB 
Group’s financial statements as they do 
not represent assets of  NLB Group. Fee 
and commission income charged for this 
type of  service is broken down by items in 
note 4.3.b. Further details on transactions 
managed on behalf  of  third parties are 
disclosed in note 5.25. 

Based on the requirements of  Slovenian 
legislation, NLB Group has additionally 
disclosed in note 5.25. assets and liabilities 
on accounts used to manage financial assets 
from fiduciary activities, i.e. information 
related to the receipt, processing, and 
execution of  orders and related custody 
activities.

2.28. 

Taxes

Income tax expense comprises current and 
deferred income tax. 

Current corporate income tax in NLB 
Group is calculated on taxable profits at 
the applicable tax rate in the respective 
jurisdiction. The corporate income tax rate 
for 2017 in Slovenia was 19% (2016: 17%). 

Deferred income tax is calculated using 
the balance sheet liability method for 
temporary differences arising between the 
tax bases of  assets and liabilities and their 
carrying amounts for financial reporting 
purposes. 

Deferred tax assets are recognised if  it is 
probable that future taxable profit will be 
available in the foreseeable future against 
which the temporary differences can be 
utilised.

Deferred tax related to the fair value 
re-measurement of  available-for-sale 
investments, cash flow hedges, and actuarial 
gains and losses on defined benefit pension 
plans is charged or credited directly to 
other comprehensive income.

Deferred tax assets and liabilities 
are measured at tax rates enacted or 
substantively enacted at the end of  the 
reporting period that are expected to 
apply to the period when the asset is 
realised or the liability is settled. At each 
reporting date, NLB Group reviews the 
carrying amount of  deferred tax assets 
and assesses future taxable profits against 
which temporary taxable differences can be 
utilised.

Deferred tax assets for temporary 
differences arising from investments in 
subsidiaries, associates, and joint ventures 
are recognised only to the extent that it is 
probable that: 

• 

the temporary differences will be 
reversed in the foreseeable future; and

NLB Group 2017 Annual Report206

2.30. 

Employee benefits

Employee benefits include jubilee long-
service benefits and retirement indemnity 

bonuses. Provisions for employee benefits 
are calculated by an independent actuary. 

The main assumptions included in the 
actuarial calculation are as follows:

Actuarial assumptions

Discount factor

Wage growth based on inflation, promotions, and 
wage growth based on past years of service

Other assumptions

NLB Group

2017

2016

0.8% - 3.1%

0.8% - 6.0%

1.6% - 4.0%

1.6% - 4.0%

NLB

2017

1.0%

2.5%

2016

0.8%

2.5%

Number of employees eligible for benefits

5,442

5,584

2,779

2,876

Sensitivity analysis of significant actuarial assumptions

NLB Group

NLB

31.12.2017

Discount rate

Future salary increases

Discount rate

Future salary increases

Impact on employee benefits provisions - 
post-employment benefits (in %)

(5.7)

6.2

6.1

(5.7)

(5.8)

6.3

6.2

(5.7)

 +0.5 b.p. 

 -0.5 b.p. 

 +0.5 b.p. 

 -0.5 b.p. 

 +0.5 b.p. 

 -0.5 b.p. 

 +0.5 b.p. 

 -0.5 b.p. 

According to legislation, employees retire 
after 35-40 years of  service when, if  they 
fulfil certain conditions, they are entitled to 
a lump-sum severance payment. Employees 
are also entitled to a long-service bonus for 
every 10 years of  service in NLB. 

These obligations are measured at the 
present value of  future cash outflows 
considering future salary increases and 
other conditions, and then apportioned to 
past and future employee service based on 
benefit plan terms and conditions.

Service costs are included in the income 
statement in the item administrative 
expenses as defined benefit costs, while 
interest expenses on the defined benefit 
liability are recognised in the item interest 
and similar expenses. These interest 
expenses represent the change during the 
period in the defined benefit liability that 
arises from the passage of  time. Actuarial 
gains and losses from the effect of  changes 

in actuarial assumptions and experience 
adjustments (differences between the 
realised and expected payments) are 
recognised in other comprehensive income 
under the item ‘Actuarial Gains/(Losses) 
on Defined Benefit Pensions Plans’ and will 
not be recycled to the income statement.

NLB Group pays contributions to the state 
pension schemes according to the local 
legislation. NLB contributes 8.85% of  gross 
salaries. Once contributions have been 
paid, NLB Group has no further obligation. 
Contributions constitute costs in the period 
to which they relate and are disclosed in 
employee costs in the income statement. 

2.31. 

Share capital

Dividends on ordinary shares

Dividends on ordinary shares are 
recognised in equity in the period in which 
they are approved by NLB’s shareholders.

Treasury shares

If  NLB or another member of  NLB Group 
purchases NLB’s shares, the consideration 
paid is deducted from total shareholders’ 
equity as treasury shares. If  such shares 
are subsequently sold, any consideration 
received is included in equity. If  NLB’s 
shares are purchased by NLB itself  or other 
NLB Group entities, NLB creates reserves 
for treasury shares in equity.

Share issue costs

Costs directly attributable to the issue of  
new shares are recognised in equity as a 
reduction in the share premium account.

2.32. 

Segment reporting

Operating segments are reported in a 
manner consistent with internal reporting 
to the Management Board, which is 
the executive body that makes decisions 
regarding the allocation of  resources and 
assesses the performance of  a specific 
segment. 

NLB Group 2017 Annual Report 
Transactions between organisational units 
(OU) are managed under normal operating 
conditions. Interest income among 
individual OU in the parent bank (NLB) is 
allocated using a multiple transfer pricing 
method and shown within the net interest 
income of  each OU. Net non-interest 
income is allocated to the OU that actually 
provide the service that generates income. 
Direct costs are attributed to the segment 
that is directly related to the provided 
service and indirect costs (costs which 
service centres provide for profit centres) 
are attributed to the segment for which the 
service is provided, whereas overhead costs 
are allocated according to general keys. 
External net income is the net income of  
NLB Group from the consolidated income 
statement. Income tax is not allocated 
between segments (note 7.a).

In accordance with IFRS 8, NLB Group 
has the following reportable segments: 
Corporate Banking in Slovenia, Retail 
Banking in Slovenia, Financial Markets in 
Slovenia, Foreign Strategic markets, Non-
core Markets and Activities, and Other 
Activities.

impairments. NLB Group creates 
individual impairments for individually 
significant financial assets where objective 
evidence of  an impairment exists. Such 
evidence is based on information regarding 
the fulfilment of  contractual obligations 
or other financial difficulties of  the debtor, 
and other important facts defined in note 
2.13. Individual assessments are based on 
the expected discounted cash flows from 
operations and/or the assessed expected 
payment from collateral, as verified by the 
Credit Analyses and Control Division.

Impairments are assessed collectively for 
financial assets for which no objective 
evidence of  impairment exists, or for 
financial assets with lower exposure 
amounts. The future cash flows in this 
group of  assets are estimated on the basis 
of  past experience and losses from assets 
with a similar credit risk as the assets in the 
group. The methodology and assumptions 
used to estimate future cash flows are 
reviewed regularly in order to make loss 
estimations as realistic as possible.

Stress testing for credit risk predicts the 

impact of unfavourable macroeconomic 

2.33. 

Critical accounting estimates 

conditions on default and loss rates

and judgments in applying accounting 

policies

NLB Group’s financial statements 
are influenced by accounting policies, 
assumptions, estimates, and management’s 
judgment. NLB Group makes estimates 
and assumptions that affect the reported 
amounts of  assets and liabilities within 
the next financial year. All estimates and 
assumptions required in conformity with 
the IFRS are best estimates undertaken in 
accordance with the applicable standard. 
Estimates and judgments are evaluated on 
a continuing basis, and are based on past 
experience and other factors, including 
expectations with regard to future events.

a)  Impairment losses on 

loans and advances

NLB Group monitors and checks 
the quality of  the loan portfolio at 
the individual and portfolio levels to 
continuously estimate the necessary 

The stress scenario predicts a slowdown of  
economic conditions, which results in an 
increase of  the default rate (DR), as well 
as the loss rate (LR). Based on the historic 
experience the connection between the 
macroeconomic factors and the risk factors 
is assessed and benchmarks are applied 
to the existing exposures to assess the 
additional default flow and impairments 
and provisions required to cover the risk. 
The assumption in these scenarios is that 
exposure does not change over one year.

The results of  the stress scenario for NLB 
Group shows an increase of  impairments 
by EUR 70.4 million (2016: EUR 84.2 
million), and an increase in the coverage of  
the credit portfolio by impairments by 0.63 
percentage points (2016: 0.73 percentage 
points). 

207

b)  Fair value of financial instruments

The fair values of  financial investments 
traded on the active market are based on 
current bid prices (financial assets) or offer 
prices (financial liabilities). 

The fair values of  financial instruments 
that are not traded on the active market 
are determined by using valuation models. 
These include a comparison with recent 
transaction prices, the use of  a discounted 
cash flow model, valuation based on 
comparable entities, and other frequently 
used valuation models. These valuation 
models pretty much reflect current 
market conditions at the measurement 
date, which may not be representative of  
market conditions either before or after the 
measurement date. Management reviewed 
all applied models as at the reporting date 
to ensure they appropriately reflect current 
market conditions, including the relative 
liquidity of  the market and applied credit 
spread. Changes in assumptions regarding 
these factors could affect the reported fair 
values of  financial instruments held for 
trading and available-for-sale financial 
assets. 

The fair values of  derivative financial 
instruments are determined on the 
basis of  market data (mark-to-market), 
in accordance with NLB Group’s 
methodology for the valuation of  derivative 
financial instruments. The market exchange 
rates, interest rates, yield, and volatility 
curves used in valuation are based on the 
market snapshot principle. Market data are 
saved daily at 4 p.m., and later used for the 
calculation of  the fair values (market value, 
NPV) of  financial instruments. NLB Group 
applies market yield curves for valuation, 
and fair values are additionally adjusted for 
credit risk of  the counterparty.

The fair value hierarchy of  financial 
instruments is disclosed in note 6.5.

c)  Available-for-sale equity instruments

Available-for-sale equity instruments are 
impaired if  there has been a significant or 
prolonged decline in their fair value below 
historical cost. The determination of  what 

NLB Group 2017 Annual Report208

is significant or prolonged is based on 
assessments. In making these assessments, 
NLB Group takes several factors into 
account, including share price volatility. 
Impairment may also be indicated by 
evidence regarding deterioration in the 
financial position of  the instrument issuer, 
deterioration in sector performance, 
changes in technology, and a decline in 
cash flows from operating and financing 
activities. 

If  all the declines in fair value below 
cost had been considered significant 
or prolonged, NLB Group would have 
incurred additional impairment losses 
of  EUR 119 thousand (2016: EUR 257 
thousand) from the reclassification of  the 
negative valuation from the statement 
of  comprehensive income to the income 
statement for the current year, while NLB 
would have additional impairment losses of  
EUR 18 thousand in 2017 (2016: EUR 0).

d)  Held-to-maturity financial assets

NLB Group classifies non-derivative 
financial assets with fixed or determinable 
payments, and a fixed maturity as held-to-
maturity financial assets. Before making 
this classification, NLB Group assesses 
its intention and ability to hold such 
investments to maturity. If  NLB Group 
is unable to hold these investments until 
maturity, it must reclassify the entire group 
as available-for-sale financial assets. The 
investments would therefore be measured 
at fair value, resulting in an increase in 
the value of  investments of  EUR 48,317 
thousand (31.12.2016: an increase by EUR 
59,895 thousand) and corresponding other 
comprehensive income.

•  Future cash flows from individual 

investments present the estimated cash 
flow for periods for which adopted 
plans are available. For core members, 
estimated cash flows are based on a 
five-year business plan. For non-core 
members, estimated cash flows are 
based on a period in line with the 
strategy of  divestment. The business 
plans of  individual entities are based 
on an assessment of  future economic 
conditions that will impact an individual 
member’s business and the quality of  
the credit portfolio. 

•  The growth rate in cash flows for the 
period following the adopted business 
plan is between 1 and 1.5%. 

•  The target capital adequacy ratio of  an 
individual bank is between 13 and 17%.

•  The discount rate derived from the 

capital asset pricing model that is used 
to discount future cash flows is based 
on the cost of  equity allocated to an 
individual investment. The discount 
rate reflects the impact of  a range 
of  financial and economic variables, 
including the risk-free rate and risk 
premium. The value of  variables 
used is subject to fluctuations outside 
management’s control. The pre-tax 
discount rate is between 9.66 and 
19.07% (31.12.2016: between 9.52 and 
18.78%).

For strategic NLB Group members in 2017 
and 2016 there were no indications of  
impairment for equity investments.

In 2017, NLB impaired equity investments 
in non-core members in the amount of  
EUR 731 thousand. 

e)  Impairment of investments in 

f)  Goodwill 

subsidiaries, associates, and joint ventures

The process of  identifying and assessing 
the impairment of  goodwill and other 
intangible assets is inherently uncertain, 
as the forecasting of  cash flows requires 
the significant use of  estimates, which 
themselves are sensitive to the assumptions 
used. The review of  impairment represents 
management’s best estimate of  the facts 
and assumptions such as: 

In the consolidated financial statements 
goodwill is allocated to cash-generating 
units (hereinafter: ‘CGUs’), which represent 
the lowest level within NLB Group at which 
these assets are monitored by management. 
Each NLB Group entity presents a separate 
CGU. The recoverable amount of  each 
CGU was determined based on value-in-
use calculations.

NLB Group performed a test of  the 
impairment of  goodwill at the end of  
the year for all subsidiaries. The review 
of  the impairment of  goodwill is based 
on the same facts and assumptions as the 
review of  impairment of  investments in 
subsidiaries, associates, and joint ventures 
(note 2.33.e). 

g)  Taxes

NLB Group operates in countries 
governed by different laws. The deferred 
tax assets recognised as at 31.12.2017 
are based on profit forecasts and take 
the expected manner of  recovery of  
the assets into account, i.e. whether the 
value will be recovered through use, sale, 
or liquidation. Changes in assumptions 
regarding the likely manner of  recovering 
assets can lead to the recognition of  
currently unrecognised deferred tax assets 
or derecognition of  previously created 
deferred tax assets. NLB Group will adjust 
deferred tax assets accordingly in the event 
of  changes to assumptions regarding future 
operations (notes 4.14. and 5.18.). 

h)   Classification of issued financial 

instruments as debt or equity

NLB Group issues non-derivative financial 
instruments where a specific judgment 
is required to determine whether these 
instruments are classified as a liability or as 
equity. When the delivery of  cash depends 
on the outcome of  uncertain future events 
that are beyond the control of  NLB Group, 
and management anticipates that these 
future events are extremely rare, highly 
abnormal, and unlikely to occur, these 
instruments are classified as equity.

2.34. 

Implementation of the new and 

revised International Financial Reporting 

Standards

During the current year, NLB Group 
adopted all new and revised standards and 
interpretations issued by the International 
Accounting Standards Board (hereinafter: 
‘the IASB’) and the International Financial 
Reporting Interpretations Committee 
(hereinafter: ‘the IFRIC’), and that are 
endorsed by the EU that are effective for 

NLB Group 2017 Annual Reportannual accounting periods beginning on 1 
January 2017. 

Accounting standards and 

amendments to existing standards 

that were endorsed by the EU, but 

Accounting standards and amendments 

not adopted early by NLB Group

to existing standards effective for 

annual periods beginning on 1 

•  IFRS 9 Financial Instruments

January 2017 that were endorsed by 

the EU and adopted by NLB Group

•  IAS 12 (amendment) – Recognition 

of  Deferred Tax Assets for Unrealised 
Losses is effective for annual periods 
beginning on or after 1 January 2017. 
The amendments clarify that an entity 
needs to consider whether tax law 
restricts the sources of  taxable profits 
against which it may make deductions 
on the reversal of  that deductible 
temporary difference. Furthermore, 
the amendments provide guidance 
on how an entity should determine 
future taxable profits and explain the 
circumstances in which taxable profit 
may include the recovery of  some assets 
for more than their carrying amount. 
There is no impact on NLB Group’s 
consolidated financial statements, 
because NLB already recognised 
deferred tax assets accrued on the basis 
of  temporary differences in an amount 
that, given future estimates, is expected 
to be reversed in the foreseeable future 
within five years.
 -

IAS 7 (amendment) – Disclosure 
Initiative - the amendment to IAS 7 
Statement of  Cash Flows is effective 
for annual periods beginning 
on or after 1 January 2017. The 
amendments require companies to 
provide information about changes 
in their financing activities, including 
changes from cash flows and 
non-cash changes (such as foreign 
exchange gains or losses). Currently, 
the amendments do not have impact 
on the presentation of  NLB Group’s 
consolidated financial statements, 
because there are no changes in 
financing activities.

In July 2014, the IASB issued IFRS 9 
Financial Instruments to replace IAS 
39 Financial Instruments: Recognition 
and Measurement. IFRS 9 introduces a 
new approach to financial instruments 
classification and measurement, a new 
more forward-looking expected loss 
model, and amends the requirements for 
hedge accounting. IFRS 9 is mandatorily 
effective for annual periods beginning 
on or after 1 January 2018, with early 
application permitted. In October 2017, 
the IASB issued the Amendment to IFRS 
9: Prepayment Features with Negative 
Compensation that are effective for annual 
periods beginning on or after 1 January 
2019, with early adoption permitted. 
The amendment allows certain pre-
payable financial assets with a negative 
compensation prepayment option to be 
measured at an amortized cost or fair value 
through other comprehensive income, 
if  the prepayment amount substantially 
represents the reasonable compensation 
and unpaid principal and interest. 
Reasonable compensation may be positive 
or negative. Prior to this amendment 
financial assets with this negative 
compensation feature would have failed 
the exclusive payments of  principal and 
interest test and be mandatorily measured 
at fair value through profit or loss. This 
amendment has not yet been endorsed by 
EU but nevertheless, it will not impact the 
NLB Group’s financial statements.

NLB Group and NLB applied the 
new standard on 1 January 2018, with 
the exception of  the aforementioned 
amendment that will be adopted on 1 
January 2019 or after endorsement by EU.

Taking into account the dimensions of  the 
IFRS 9 requirements and their impact on 
the overall banking system, implementation 
of  the standard has been driven centrally 

209

by the parent bank. The project has 
been organised around different working 
groups covering the different aspects of  
IFRS 9. Classification and measurement 
is run by Financial Accounting, while the 
impairment is run by Global Risk. Other 
relevant departments have been involved 
in a supporting role. The Project has been 
sponsored by the Chief  Financial and Risk 
Officers. A project Steering Committee has 
been nominated for internal monitoring 
of  progress in the implementation and 
adoption of  relevant decisions, meeting on 
at least a quarterly basis. 

In accordance with the transition 
requirements of  IFRS 9, comparative 
figures have not been restated. An 
adjustment arising from the adoption to 
IFRS 9 was recognised in retained earnings 
and other comprehensive income as at 
1 January 2018. Due to the transition to 
IFRS 9 requirements, share-holders equity 
on NLB Group increased for EUR 43.8 
million and EUR 27.7 million for NLB. 
The Tier 1 capital ratio for NLB Group 
has increased by 0.4 percentage points. 
NLB Group will not apply transitional 
arrangements at the transition to the 
expected credit loss model in accordance 
with Regulation (EU) 2017/2395.

Classification and measurement under 

IFRS 9

From a classification and measurement 
perspective, IFRS 9 requires all debt 
financial assets to be assessed based on 
a combination of  the Group’s business 
model for managing the assets and 
the instruments’ contractual cash flow 
characteristics. The IAS 39 measurement 
categories of  financial assets have been 
replaced by: 

•  Financial assets, measured at amortised 

costs (AC),

•  Financial assets at fair value through 

other comprehensive income (FVOCI),  

•  Financial assets held for trading 

(FVTPL), and 

•  Non-trading financial assets, 

mandatorily at fair value through profit 
or loss (FVTPL).

NLB Group 2017 Annual Report210

Financial assets are measured at AC if  they 
are held within a business model for the 
purpose of  collecting contractual cash flows 
(‘held to collect’), and if  cash flows are 
solely payments of  principal and interest on 
the principal amount outstanding. 

Debt financial instruments are measured at 
FVOCI if  they are held within a business 
model for the purpose of  both collecting 
contractual cash flows and selling (‘held 
to collect and sell’), and if  cash flows are 
solely payments of  principal and interest on 
the principal amount outstanding. FVOCI 
results in the debt instruments being 
recognised at fair value in the statement of  
financial position and at AC in the income 
statement. Gains and losses, except for 
expected credit losses and foreign currency 
translations, are recognised in other 
comprehensive income until the instrument 
is derecognised. At derecognition of  the 
debt financial instrument, the cumulative 
gains and losses previously recognised 
in other comprehensive income are 
reclassified to the income statement. 

Equity instruments that are not held for 
trading may be irrevocably designated as 
FVOCI, with no subsequent reclassification 
of  gains or losses to the income statement, 
except for dividends that are recognised in 
the income statement.

All other financial assets are mandatorily 
measured at FVTPL, including financial 
assets within other business models such 
as financial assets managed at fair value or 
held for trading and financial assets with 
contractual cash flows that are not solely 
payments of  principal and interest on the 
principal amount outstanding. 

Like IAS 39, IFRS 9 includes an option 
to designate financial assets at fair value 
through profit or loss if  doing so eliminates 
or significantly reduces a measurement 
or recognition inconsistency that would 
otherwise arise from measuring assets or 
liabilities or recognising the gains or losses 
on them on different bases. 

The accounting for financial liabilities 
remained the same as the requirements of  
IAS 39, except for the treatment of  gains 
or losses arising from bank’s own credit risk 
relating to liabilities designated at FVTPL. 
Such movements are presented in OCI 
with no subsequent reclassification to the 
income statement.

NLB Group and NLB elected, as a 
policy choice permitted under IFRS 9, 
to continue to apply hedge accounting 
requirements in accordance with IAS 
39. However, the Bank will implement 
the revised hedge accounting disclosures 
that are required by the IFRS 9 related 
amendments to IFRS 7 “Financial 
Instruments: Disclosures” in the 2018 
Annual Report. Embedded derivatives are 
under IFRS 9, and no longer separated 
from the host’s financial assets. Instead, 
financial assets are classified based on the 
business model and their contractual terms. 
The accounting for derivatives embedded 
in financial liabilities and in non-financial 
host contracts has not changed.

Assessment of NLB Group’s 

business model

NLB Group has determined its business 
model separately for each reporting unit 
within the NLB Group and is based on 
observable factors for different portfolios 
that best reflects how the Group manages 
groups of  financial assets to achieve its 
business objective, such as:

• 

•  how the performance of  the business 
model and the financial assets held 
within that business model are evaluated 
and reported to key management 
personnel,
the risks that affect the performance of  
the business model and, in particular, 
the way those risks are managed,
•  how the managers of  the business 
are compensated (e.g. whether the 
compensation is based on the fair 
value of  the assets or on collection of  
contractual cash flows),
the expected frequency, value, and 
timing of  sales.

• 

The business model assessment is based 
on reasonably expected scenarios without 
taking worst-case and stress case scenarios 
into account. In general, the business 
model assessment of  the Group can be 
summarised as follows: 

• 

loans and deposits given are included in 
a business model ‘held to collect’ since 
the primary purpose of  NLB Group 
for the loan portfolio is to collect the 
contractual cash flows.

•  debt securities are divided into three 

business models:
 -

 -

 -

the first group of  debt securities 
presents “held for trading” category
the second group of  debt securities 
are held under a business model 
“held to collect and sale” with the 
aim to collect the contractual cash 
flows and sale of  financial assets, and 
forms part of  the Group’s liquidity 
reserves
the third part of  debt securities is 
held within the business model for 
holding them in order to collect 
contractual cash flows.

With regard to debt securities within the 
‘held to collect’ business model, the sales 
which are related to the increase of  the 
issuers’ credit risk, concentrations risk, sales 
made close to the final maturity, or sales 
order to meet liquidity needs in a stress case 
scenario are permitted. Other sales, which 
are not due to an increase in credit risk 
may still be consistent with a held to collect 
business model if  such sales are incidental 
to the overall business model and; 

•  are insignificant in value both 

individually and in aggregate, even 
when such sales are frequent;
•  are infrequent even when they are 

significant in value.

Review of instruments’ contractual cash 

flow characteristics (the SPPI test – solely 

payment of principal and interest on the 

principal amount outstanding)

The second step in the classification of  
the financial assets in portfolios being 
‘held to collect’ and ‘held to collect and 

NLB Group 2017 Annual Reportsell’ relates to the assessment of  whether 
the contractual cash flows are consistent 
with the SPPI test. The principal amount 
reflects the fair value at initial recognition 
less any subsequent changes, e.g. due to 
repayment. The interest must represent 
only the consideration for the time value of  
money, credit risk, other basic lending risks, 
and a profit margin consistent with basic 
lending features. If  the cash flows introduce 
more than de minimis exposure to risk or 
volatility that is not consistent with basic 
lending features, the financial asset is 
mandatorily recognised at FVTPL.

NLB Group reviewed the portfolio within 
‘held to collect’ and ‘held to collect and 
sale’ for standardised products on a level of  
a product sample and for non-standardised 
products on a single exposure level. The 
Group established a procedure for SPPI 
identification as part of  regular investment 
process with defined responsibilities for 
primary and secondary controls. Special 
emphasis is put on new and non-
standardised characteristics of  the loan 
agreements.

At transition to IFRS 9, as of  1 January 
2018, NLB Group identified only few 
exposures that did not pass the SPPI test 
and are therefore measured mandatorily at 
fair value through profit or loss.

Accounting policy for 

modified financial assets 

Accounting policy for modified financial 
assets differentiates between modifications 
of  contractual cash flows that occur 
from commercial reasons and those, 
occurring due to financial difficulties 
of  a client. Modifications of  financial 
assets due to commercial reasons present 
the derecognition event. In relation to 
clients in financial difficulties, significant 
modifications lead to derecognition 
event whereas modifications that are 
not significant (where exposure to risks 
remains broadly the same) do not lead to 
derecognition. For the latter NLB Group 
recognizes modification gain or loss.

Impairment of financial instruments 

IFRS 9 requires the shift from an incurred 
loss model to an expected loss model that 
provides an unbiased and probability-
weighted estimate of  credit losses by 
evaluating a range of  possible outcomes 
that incorporates forecasts of  future 
economic conditions. The expected loss 
model requires NLB Group to recognise 
not only credit losses that have already 
occurred, but also losses that are expected 
to occur in the future. An allowance for 
expected credit losses (ECL) is required 
for all loans and other debt financial assets 
not held at FVTPL, together with loan 
commitments and financial guarantee 
contracts. 

The allowance is based on the expected 
credit losses associated with the probability 
of  default in the next 12 months unless 
there has been a significant increase in 
credit risk since initial recognition, in 
which case, the allowance is based on the 
probability of  default over the life of  the 
financial asset (LECL). When determining 
whether the risk of  default increased 
significantly since initial recognition, 
the Group considers reasonable and 
supportable information that is relevant 
and available without undue cost or 
effort. This includes both quantitative 
and qualitative information and analysis, 
based on the Group’s historical data, 
experience, and expert credit assessment 
and incorporation of  forward-looking 
information. 

Classification into stages

NLB Group prepared a methodology for 
ECL defining the criteria for classification 
into stages, transition criteria between 
stages, risk indicators calculation, and 
validation of  models. The Group classifies 
financial instruments into Stage 1, Stage 
2, and Stage 3, based on the applied 
impairment methodology as described 
below:

•  Stage 1 – performing portfolio: no 
significant increase of  credit risk 
since initial recognition, NLB Group 

211

recognises an allowance based on 
12-month period,

•  Stage 2 – underperforming portfolio: 
significant increase in credit risk 
since initial recognition, NLB Group 
recognises an allowance for lifetime 
period, and

•  Stage 3 – impaired portfolio: NLB 

Group recognises lifetime allowances 
for these financial assets. Definition 
of  default is harmonised with EBA 
guidelines. 

A significant increase in credit risk is 
assumed: 

•  when a credit rating significantly 

deteriorates at the reporting date, in 
comparison to the credit rating at initial 
recognition,

•  when a financial asset has material 
delays over 30 days (days-past due 
are also included in the credit rating 
assessment),
if  NLB Group expects to grant the 
borrower forbearance, or 
if  the facility is placed on the watch list.

• 

• 

The methodology of  credit rating for banks 
and sovereign classification depends on the 
existence or non-existence of  a rating from 
international credit rating agencies Fitch, 
Moody’s, or S&P. Ratings are set on a basis 
of  the average international credit rating. 
If  there are no international credit ratings, 
the classification is based on the internal 
methodology of  NLB Group.

ECL for Stage 1 financial assets is 
calculated based on 12-month PDs 
(probability of  default) or shorter period 
PDs, if  the maturity of  the financial asset 
is shorter than 1 year. The 12-month PD 
already includes macroeconomic impact 
effect. Impairment losses in stage 1 are 
designed to reflect impairment losses that 
had been incurred in the performing 
portfolio, but have not been identified.

LECL for Stage 2 financial assets is 
calculated on the basis of  lifetime PDs 
(LPD) because their credit risk has 
increased significantly since their initial 

NLB Group 2017 Annual Reportperiod over which the Bank is exposed to 
credit risk and where the credit losses would 
not be mitigated by management actions.

Forward looking information

The Group incorporates forward-looking 
information in both the assessment of  
significant increase in credit risk and 
the measurement of  ECL. The Group 
considers forward-looking information 
such as macroeconomic factors (e.g., 
unemployment rate, GDP growth, interest 
rates, and housing prices) and economic 
forecasts. The baseline scenario represents 
the more likely outcome resulting from 
the Group’s normal budgeting process, 
while the better and worse case scenarios 
represent more optimistic or pessimistic 
outcomes (similar as by ICAAP).

Recalculation of  all parameters is 
performed annually or more frequently if  
the macro environment changes more than 
it was incorporated in previous forecasts. 
In such a case all the parameters are 
recalculated according to new forecasts.

Presentation of effects at transition 

to IFRS 9 as of 1 January 2018

Based on the presented business model, 
the contractual cash flow characteristics 
of  debt instruments and implementation 
of  the expected credit loss model, and 
the comparison between IAS 39 and 
IFRS 9 measurements categories at which 
NLB Group recognised the effects at the 
transition to IFRS 9 as of  1 January 2018 
are presented below:

212

recognition. This calculation is also 
based on forward-looking assessment that 
takes into account number of  economic 
scenarios in order to recognise the 
probability of  losses associated with the 
predicted macro-economic forecasts. 

For financial instruments in Stage 3 the 
same treatment is applied as for those 
considered to be credit impaired in 
accordance with IAS 39. Exposures below 
the materiality threshold obtain collective 
provisions using PD of  100%. Financial 
instruments will be transferred out of  Stage 
3 if  they no longer meet the criteria of  
credit-impaired after a probation period. 
Special treatment applies for purchased 
or originated credit-impaired financial 
instruments (POCI), where only the 
cumulative changes in the lifetime expected 
losses since initial recognition is recognised 
a loss allowance.  

The calculation of  collective provisions 
is performed by multiplying the EAD 
(exposure at default) at the end of  each 
month with an appropriate PD and LGD 
(loss-given default). EAD is determined 
as the sum of  on-balance exposure and 
off-balance exposure multiplied by the CCF 
(credit conversion factor). The obtained 
result for each month is discounted to the 
present time. For Stage 1 exposures ECL 
only takes a 12-month period into account, 
while for Stage 2 all potential losses until 
maturity date are included. 

For the purpose of  estimating the LGD 
parameter, NLB uses collateral HC (hair-
cut) at the level of  each type of  collateral 
and URR (unsecured recovery rate) at the 
level of  each client segment, in accordance 
with Bank of  Slovenia Guidelines. Both 
parameters are calculated on the bank’s 
historical repayment data. 

Expected Life

When measuring ECL, the Bank must 
consider the maximum contractual period 
over which the Bank is exposed to credit 
risk. For certain revolving credit facilities 
that do not have a fixed maturity, the 
expected life is estimated based on the 

NLB Group 2017 Annual ReportIAS 39 measurement categories

Assets

Cash, cash balances at central banks, and other demand deposits at banks

Financial assets designated at fair value through profit or loss

Available-for-sale financial assets

Loans and receivables

Held-to-maturity investments

Tax assets

Liabilities

Financial liabilities designated at fair value through profit or loss

Provisions

Tax liabilities

Other liabilities

IFRS 9 Measurement categories

Assets

Cash, cash balances at central banks, and other demand deposits at banks

Non-trading financial assets mandatorily at fair value through profit or loss

Financial assets at fair value through other comprehensive income

Financial assets measured at amortised costs

Tax assets

Liabilities

Financial liabilities designated at fair value through profit or loss

Provisions

Tax liabilities

Other liabilities

Effect on equity at transition to IFRS 9 as of 1.1.2018

Details on effects at transition to IFRS 
9 recognised in the retained earnings is 
presented below:

Impact on equity due to transition to IFRS 9 - details

Changed methodology for impairments and provisions

Remeasurement of loans to fair value

Recognition of modification loss

Reclassification and remeasurement of securities

Income tax on transition

Total impact

Minority share

Total impact attributable to the owners of the parent

213

in EUR thousand

NLB

8,150,393

570,010

634

1,777,762

5,170,321

609,712

21,954

75,633

635

70,817

-

4,181

in EUR thousand

NLB

8,179,895

569,943

31,239

1,285,276

6,273,119

20,318

77,469

5,166

67,232

1,014

4,057

27,666

NLB Group

11,811,926

1,256,481

5,003

2,276,493

7,570,650

609,712

21,398

102,860

635

88,639

3,990

9,596

NLB Group

11,870,917

1,255,824

31,404

1,656,365

8,834,791

20,344

115,737

5,815

93,989

6,466

9,467

46,114

NLB Group

in EUR thousand

NLB

58,743

36

(1,049)

(7,504)

(4,112)

46,114

(2,281)

43,833

37,319

(687)

(1,049)

(5,267)

(2,650)

27,666

-

27,666

NLB Group 2017 Annual Report214

•  IFRS 15 (new standard) – Revenue from 
Contracts with Customers is effective 
for annual periods beginning on or 
after 1 January 2018. IFRS 15 replaces 
all existing revenue requirements 
in the IFRS (IAS 11 Construction 
Contracts, IAS 18 Revenue, IFRIC 13 
Customer Loyalty Programmes, IFRIC 
15 Agreements for the Construction 
of  Real Estate, IFRIC 18 Transfers 
of  Assets from Customers, and SIC 
31 Revenue – Barter Transactions 
Involving Advertising Services) and 
applies to all revenue arising from 
contracts with customers. The standard 
specifies the principles an entity must 
apply to measure and recognise revenue. 
The core principle is that an entity will 
recognise revenue at an amount that 
reflects the consideration to which the 
entity expects to be entitled in exchange 
for transferring goods or services to a 
customer. NLB Group does not expect 
a material impact on its consolidated 
financial statements.

•  IFRS 15 (amendment) – Clarifications 

to Revenue from Contracts with 
Customers are effective for annual 
periods beginning on or after 1 January 
2018. The amendments to the Revenue 
Standard do not change the underlying 
principles of  the Standard, but clarify 
how those principles should be applied. 
They also clarify how to identify a 
performance obligation in a contract, 
determine whether a company is a 
principal, and determine whether the 
revenue from granting a licence should 
be recognised at a point in time or over 
time. In addition to the clarifications, 
the amendments include two additional 
reliefs to reduce cost and complexity for 
a company when it first applies the new 
Standard. NLB Group does not expect 
a material impact on its consolidated 
financial statements.

•  IFRS 4 (amendment) – Applying IFRS 
9 Financial Instruments with IFRS 
4 Insurance Contracts is effective for 
annual periods beginning on or after 1 
January 2018. The amendments address 

concerns arising from   implementing 
the new financial instruments Standard, 
IFRS 9, before implementing the new 
replacement Standard IFRS 4. The 
amendments introduce two approaches: 
an overlay approach and a temporary 
exemption from applying IFRS 9. NLB 
Group does not expect an impact on its 
consolidated financial statements.

•  IFRS 16 (new standard) – Leases is 

effective for annual periods beginning 
on or after 1 January 2019. IFRS 
16 replaces the old lease accounting 
Standard IAS 17 Leases. IFRS 16 sets 
out the principles for the recognition, 
measurement, presentation, and 
disclosure of  leases, and requires lessees 
to account for all leases under a single 
on-balance sheet model similar to the 
accounting for finance leases under 
IAS 17. The standard includes two 
recognition exemptions for lessees – 
leases of  ‘low-value’ assets and short-
term leases. At the commencement 
date of  a lease, a lessee will recognise a 
liability to make lease payments, and an 
asset representing the right to use the 
underlying asset during the lease. The 
term ‘Lessor Accounting’ under IFRS 
16 is substantially unchanged from 
today’s accounting under IAS 17. NLB 
Group is evaluating the impact of  the 
standard on NLB Group’s consolidated 
financial statements.

Accounting standards and 

amendments to existing standards, 

but not endorsed by the EU

•  IFRS 17 (new standard) – Insurance 
Contracts is effective for annual 
periods beginning on or after 1 January 
2021. The new standard provides 
a comprehensive principle-based 
framework for the measurement and 
presentation of  all insurance contracts. 
The new standard will replace IFRS 
4 Insurance Contracts and requires 
insurance contracts to be measured 
using current fulfilment cash flows and 
for revenue to be recognised as the 
service is provided over the coverage 

period. The Group will assess the 
impact of  adopting this new standard.

•  IFRIC Interpretation 22 Foreign 

Currency Transactions and Advance 
Consideration is effective for annual 
periods beginning on or after 1 January 
2018. The interpretation addresses the 
exchange rate to use in transactions that 
involve advance consideration paid or 
received in a foreign currency. It covers 
foreign currency transactions when 
an entity recognises a non-monetary 
asset or non-monetary liability arising 
from the payment or receipt of  
advance consideration before the entity 
recognises the related asset, expense, 
or income. It does not apply when 
an entity measures the related asset, 
expense, or income on initial recognition 
at fair value. NLB Group is evaluating 
the impact of  the amendments on 
NLB Group’s consolidated financial 
statements.

•  IFRIC Interpretation 23 Uncertainty 

over Income Tax Treatments is effective 
for annual periods beginning on or after 
1 January 2019. The Interpretation 
addresses the accounting for income 
tax when it may be unclear how tax 
law applies to a particular transaction 
or circumstance, or whether a taxation 
authority will accept a company’s 
tax treatment. IAS 12 Income Taxes 
specifies how to account for current 
and deferred tax, but not how to reflect 
the effects of  uncertainty. IFRIC 23 
provides requirements that add to the 
requirements in IAS 12 by specifying 
how to reflect the effects of  uncertainty 
in accounting for income taxes. NLB 
Group is evaluating the impact of  
the amendments on NLB Group’s 
consolidated financial statements.

•  IFRS 2 (amendment) – Classification 
and Measurement of  Share-based 
Payment Transactions is effective for 
annual periods beginning on or after 
1 January 2018. The amendments 
clarify how to account for certain types 
of  share-based payment transactions. 

NLB Group 2017 Annual ReportThey provide requirements that address 
three main areas: the accounting for 
the effects of  vesting and non-vesting 
conditions on the measurement of  
cash-settled share-based payments, the 
classification of  share-based payment 
transactions with a net settlement 
feature for withholding tax obligations, 
and accounting where a modification to 
the terms and conditions of  a share-
based payment transactions changes 
its classification from cash-settled to 
equity-settled. NLB Group does not 
have share-based payments transactions.

•  Annual Improvements to IFRSs 

2014–2016 Cycle. The improvements 
are minor amendments that clarify, 
correct, or remove redundant wording 
in Standards. The amendments refer 
to three Standards: IFRS 12 Disclosure 
of  Interests in Other Entities effective 
for annual periods beginning on or 
after 1 January 2017, and IFRS 1 
First-time Adoption of  International 
Financial Reporting Standards and IAS 
28 Investments in Associates and Joint 
Ventures effective for annual periods 
beginning on or after 1 January 2018.

•  IAS 40 (amendment) – Transfers of  
Investment Property is effective for 
annual periods beginning on or after 1 
January 2018. The amendments clarify 
the requirements on transfers to, or 
from, investment property. An entity 
shall transfer a property to, or from, an 
investment property when, and only 
when, there is evidence of  a change 
in use. A change of  use occurs if  the 
property meets, or ceases to meet, the 
definition of  an ‘investment property.’ A 
change in management’s intentions for 
the use of  a property by itself  does not 
constitute evidence of  a change in use. 
NLB Group is evaluating the impact 
of  the amendments on NLB Group’s 
consolidated financial statements.

•  IAS 28 (amendment) – Long-term 
Interests in Associates and Joint 
Ventures is effective for annual periods 
beginning on or after 1 January 2019. 

The amendment clarifies that IFRS 
9 Financial Instruments applies to 
long-term interests in an associate or 
joint venture that form part of  the net 
investment in the associate or joint 
venture, but to which the equity method 
is not applied. NLB Group does not 
expect an impact on its consolidated 
financial statements.

•  Annual Improvements to IFRSs 

2015-2017 Cycle. The improvements 
comprise a mixture of  substantive 
changes and clarifications, and are 
effective for annual periods beginning 
on or after 1 January 2019. The 
amendments to IFRS 3 clarify that 
when an entity obtains control of  a 
business that is a joint operation, it 
remeasures previously held interests in 
that business. The amendments to IFRS 
11 clarify that when an entity obtains 
joint control of  a business that is a joint 
operation, the entity does not remeasure 
previously held interests in that business. 
The amendments to IAS 12 clarify 
that all income tax consequences of  
dividends should be recognised in 
profit or loss, regardless of  how the 
tax arises. The amendments to IAS 23 
clarify that if  any specific borrowing 
remains outstanding after the related 
asset is ready for its intended use or sale, 
that borrowing becomes part of  the 
funds that an entity borrows generally 
when calculating the capitalisation 
rate on general borrowings. NLB 
Group is evaluating the impact of  
the amendments on NLB Group’s 
consolidated financial statements.

•  IFRS 14 (new standard) - Regulatory 
Deferral Accounts is an optional 
standard, effective for annual periods 
beginning on or after 1 January 2016. 
The European Commission has decided 
not to launch the endorsement process 
of  this interim standard and to wait for 
the final standard. The standard allows 
an entity whose activities are subject 
to rate-regulation to continue applying 
most of  its existing accounting policies 
for regulatory deferral account balances 

215

upon its first-time adoption of  IFRS. 
Existing IFRS preparers are prohibited 
from adopting this standard. The 
amendment does not have an impact 
on NLB Group’s consolidated financial 
statements.  

•  IFRS 10 and IAS 28 (amendment) – 
The IASB has deferred the effective 
dates of  Sale or Contribution of  Assets 
between an Investor and its Associate or 
Joint Venture amendments indefinitely. 
The amendments address a conflict 
between the requirements of  IFRS 10 
Consolidated Financial Statements and 
IAS 28 Investments in Associates and 
Joint Ventures. The main consequence 
of  the amendments is that a full gain 
or loss is recognised when a transaction 
involves a business (whether it is housed 
in a subsidiary or not). A partial gain 
or loss is recognised when a transaction 
involves assets that do not constitute a 
business, even if  these assets are housed 
in a subsidiary. NLB Group does not 
expect an impact on its consolidated 
financial statements.

3.  Changes in subsidiary holdings

Changes in 2017

Capital changes:

•  An increase in share capital in the form 
of  a cash contribution in the amount of  
EUR 10,909 thousand in NLB Banka 
Belgrade, REAM d.o.o. Belgrade and 
REAM d.o.o. Zagreb to ensure an 
increase in business operations.

•  An increase in share capital in the form 
of  cash contributions in the amount 
of  EUR 75 thousand in CBS Invest, 
Sarajevo to ensure capital adequacy 
until the end of  liquidation.

•  NLB acquired shares of  NLB Banka, 
Podgorica and thereby increased its 
ownership from 99.36% to 99.83%. The 
increase in the capital investment was 
recognised in the amount of  EUR 125 
thousand.

•  An increase in share capital in the form 
of  a cash contribution in the amount 
of  EUR 212 thousand in Prvi Faktor 
d.o.o., Belgrade – u likvidaciji to ensure 

NLB Group 2017 Annual ReportOther changes:

•  FIN-DO d.o.o., Domžale and PRO-

Avenija d.o.o., Ljubljana merged with 
PRO-REM d.o.o., Ljubljana. The 
merger was formally registered on 1 July 
2016, with the accounting date of  the 
merger as at 31.12.2015.
•  BH-RE d.o.o., Sarajevo was 

established and will manage certain 
real estate in NLB Group. PRO-REM 
d.o.o., Ljubljana’s ownership is 100%.
•  Kreditni biro SISBON d.o.o,Ljubljana; 
Optima Leasing, Zagreb; NLB Leasing, 
Belgrade; NLB Lizing, Skopje; PRO-
REM, Ljubljana; OL Nekretnine, 
Zagreb; NLB Leasing Podgorica, 
Podgorica; and NLB Interfinanz Zürich 
are formally in liquidation; and also 
NLB Propria, Ljubljana from 1 January 
2017.

•  Prvi faktor, Skopje and NLB Leasing 
Sofia were liquidated. In accordance 
with a court order, the companies were 
removed from the court register.

216

capital adequacy until the end of  the 
liquidation. Now NLB has directly 5% 
ownership in the company.

Other changes:

•  Kreditni biro SISBON was liquidated. 
In accordance with a court order, the 
company was removed from the court 
register.

•  SPV 2 d.o.o., Novi Sad was established 
and will manage certain real estate in 
NLB Group. NLB’s ownership is 100%. 
In August 2017 headquarters of  the 
company was moved to Belgrade, and so 
the company is now called SPV 2 d.o.o., 
Belgrade.

•  In July 2017, NLB sold its non-core 
subsidiary NLB Factoring – “v 
likvidaci,” Brno.

•  NLB Prospera Plus d.o.o., Ljubljana – v 
likvidaciji and NLB Leasing d.o.o. – v 
likvidaciji, Ljubljana are formally in 
liquidation.

Changes in 2016

Capital changes:

•  An increase in share capital in the form 
of  cash contributions in the amount of  
EUR 2,503 thousand in SR-RE d.o.o., 
Belgrade; REAM d.o.o., Podgorica; 
and REAM d.o.o., Belgrade due to an 
increase of  business operations.

•  An increase in share capital in the form 
of  cash contributions in the amount of  
EUR 13,050 thousand in NLB Leasing 
Podgorica, Podgorica; NLB Lizing, 
Skopje; and Prvi Faktor, Ljubljana to 
ensure capital adequacy until the end of  
the liquidation.

•  An increase in share capital in the form 
of  a loan conversion in the amount of  
EUR 1,719 thousand in NLB Leasing 
Belgrade to ensure capital adequacy 
until the end of  the liquidation.

•  An increase in share capital in the form 
of  cash contributions in the amount of  
EUR 7,004 thousand in NLB Leasing 
Ljubljana to cover the loss from selling 
the portfolio of  non-performing loans 
(“Project Pine”), and in the amount 
of  EUR 7,000 thousand to ensure 
capital adequacy until the end of  the 
liquidation in Optima Leasing, Zagreb.

NLB Group 2017 Annual Report217

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

311,581

327,055

148,229

166,718

26,476

16,446

6,801

1,548

-

881

-

31,426

17,997

9,180

1,249

831

755

1

14,045

16,446

6,801

2,304

-

430

-

17,881

17,997

9,273

2,407

831

442

1

363,733

388,494

188,255

215,550

29,476

40,797

4,357

5,896

6,249

2,243

1,561

1,593

2,436

242

220

144

9,376

5,923

5,688

3,699

1,857

1,840

1,429

357

75

148

8,852

4,357

5,896

6,249

1,670

-

-

2,115

110

166

51

15,281

9,376

5,923

5,688

2,713

10

-

1,307

205

70

99

54,417

71,189

29,466

40,672

309,316

317,305

158,789

174,878

4.  Notes to the income statement

4.1.  Interest income and expenses

Analysis by type of assets and liabilities

Interest and similar income

Loans and advances to customers

Available-for-sale financial assets

Held-to-maturity financial assets

Financial assets held for trading

Loans and advances to banks and central banks

Derivatives - hedge accounting

Deposits with banks and central banks

Other financial assets

Total

Interest and similar expenses

Due to customers

Debt securities in issue

Financial liabilities held for trading

Derivatives - hedge accounting

Borrowings from banks and central banks

Borrowings from other customers

Subordinated liabilities

Negative interest

Interest expenses on defined employee benefits (note 2.30. and 5.17.c)

Deposits from banks and central banks

Other financial liabilities

Total

Net interest

In 2017, interest income on individually 
impaired loans amounted to EUR 26,541 
thousand (2016: EUR 31,059 thousand) for 
NLB Group, and to EUR 11,984 thousand 
for NLB (2016: EUR 15,940 thousand).

The item ‘Negative interest’ includes the 
interest from deposits with banks and 
central banks in amount of  EUR 2,107 
thousand for NLB Group (2016: EUR 
1,429 thousand), and EUR 1,786 thousand 
for NLB (2016: 1,307), and also available 
for sale financial assets with negative 
effective interest rates due to purchase with 
premium in amount of  EUR 329 thousand 
for NLB Group and NLB (2016:0 EUR).

NLB Group 2017 Annual Report 
218

4.2.  Dividend income

Available-for-sale financial assets

Total

NLB Group

2017

179

179

2016

1,238

1,238

in EUR thousand

2016

1,144

1,144

NLB

2017

50

50

4.3.  Fee and commission income and expenses

a)  Fee and commission income and expenses relating to activities of NLB Group and NLB

Fee and commission income

Fee and commission income relating to financial instruments 
not at fair value through profit or loss

Credit cards and ATMs 

Customer transaction accounts

Other fee and commission income

Payments

Investment funds

Guarantees

Agency of insurance products

Other services

Total

Fee and commission expenses

Fee and commission expenses relating to financial instruments 
not at fair value through profit or loss

Credit cards and ATMs 

Other fee and commission expenses

Payments

Insurance for holders of personal accounts and golden cards

Investment banking

Guarantees

Other services

Total

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

60,976

43,485

56,997

17,070

11,111

4,073

5,810

55,798

39,878

54,987

13,831

12,225

3,321

6,008

39,459

32,699

37,568

31,015

28,408

28,149

5,000

7,306

4,060

3,900

3,615

8,250

3,302

4,399

199,522

186,048

120,832

116,298

38,064

34,539

22,980

21,430

5,675

1,465

1,433

231

2,891

5,363

2,108

1,018

354

3,038

49,759

46,420

812

983

345

170

1,210

26,500

775

1,427

279

290

1,361

25,562

Net activity fee and commission income

149,763

139,628

94,332

90,736

Income from other services includes 
income from deposit valuables, 
administrative services and safe custody, 
and other agency services. In 2017, income 
from other services also included income 
from servicing of  sold non-performing 
loans in the amount of  EUR 184 thousand 
(2016: EUR 1,543 thousand).

NLB Group 2017 Annual Report 
 
b)  Fee and commission income and expenses relating to fiduciary activities

Fee and commission income related to fiduciary activities

Receipt, processing, and execution of orders

Management of financial instruments portfolio

Initial or subsequent underwriting and/or placing of financial 
instruments without a firm commitment basis

Custody and similar services

Management of clients' account of non-materialised securities

Advice to companies on capital structure, business strategy, and related matters 
and advice, and services relating to mergers and acquisitions of companies

Total

Fee and commission expenses related to fiduciary activities

Fee and commission related to Central Securities Clearing 
Corporation and similar organisations

Fee and commission related to stock exchange and similar organisations

Total

Net fee income related to fiduciary activities 

Total fee and commission income

Total fee and commission expenses

219

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

1,171

1,351

123

5,090

613

38

8,386

2,697

34

2,731

5,655

1,250

1,502

184

4,190

549

648

8,323

2,241

45

2,286

6,037

1,153

-

123

4,979

613

49

6,917

2,706

34

2,740

4,177

1,231

-

184

4,104

549

648

6,716

2,121

45

2,166

4,550

207,908

52,490

194,371

48,706

127,749

29,240

123,014

27,728

Total a) and b)

155,418

145,665

98,509

95,286

4.4.  Gains less losses from financial assets and liabilities not classified at fair value through profit or loss

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

12,455

(213)

-

12,242

14,861

(33)

(40)

14,788

11,883

(172)

-

11,711

14,712

(33)

(40)

14,639

Available-for-sale financial assets

  - gains

  - losses

Financial liabilities measured at amortised cost

  - losses

Total

In February 2017, NLB Group successfully 
concluded a sale transaction of  its major 
non-core equity participation and realised 
a gain in the amount of  EUR 9,534 
thousand.

NLB Group 2017 Annual Report 
 
220

4.5.  Gains less losses from financial assets and liabilities held for trading

Equity instruments

  - gains

  - losses

Foreign exchange trading

  - gains

  - losses

Debt instruments

  - gains

  - losses

Derivatives

  - currency

  - interest rate

  - cross currency interest rate

  - securities

Total

4.6.  Foreign exchange translation gains less losses

Financial assets and liabilities not classified as at fair value through profit or loss

Disposal of a subsidiary (note 5.12.)

Financial assets measured at fair value through profit or loss

Other

Total

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

-

-

19,469

(8,851)

1,093

(1,135)

1,232

1,170

(77)

166

13,067

26

(26)

23,023

(13,244)

4,474

(6,862)

506

(1,238)

(29)

291

6,921

-

-

11,243

(7,093)

1,093

(1,135)

1,698

1,170

(77)

166

7,065

26

(26)

15,767

(12,415)

4,474

(6,862)

288

(1,178)

(29)

291

336

NLB Group

NLB

in EUR thousand

2017

(381)

2,614

(177)

93

2,149

2016

1,449

-

(246)

(45)

1,158

2017

(892)

-

(177)

62

(1,007)

2016

1,014

-

(246)

(30)

738

NLB Group 2017 Annual Report 
 
221

NLB Group

NLB

in EUR thousand

2017

12,099

3,531

3,617

2,798

2,153

5,440

2,242

1,821

4,822

26,424

2016

14,552

5,208

3,608

3,132

2,604

5,942

155

6

3,787

24,442

2017

8,255

3,531

3,617

439

668

381

396

62

3,078

12,172

2016

9,911

5,208

3,608

484

611

260

22

-

2,074

12,267

NLB Group

NLB

in EUR thousand

2017

13,393

3,396

2,590

2,993

589

1,122

2,202

3,126

29,411

2016

13,134

8,067

3,894

3,055

1,728

889

-

2,437

33,204

2017

4,732

2,382

2,590

1,093

589

700

2,202

961

15,249

2016

4,567

484

3,894

1,026

1,728

317

-

1,160

13,176

4.7.  Other operating income

Income from non-banking services

  - IT services

  - cash transportation

  - operating leases of movable property

  - other

Rental income from investment property

Revaluation of investment property to fair value (note 5.10.)

Sale of investment property

Other operating income

Total

4.8.  Other operating expenses

Deposit guarantee

Revaluation of investment property to fair value (note 5.10.)

Single Resolution Fund

Other taxes and compulsory public levies

Expenses related to issued service guarantees

Membership fees and similar fees

Expenses related to legal issues for croatian savers (note 5.17.)

Other operating expenses

Total

Other operating expenses mainly include 
expenses associated with licences, 
donations, and damages.

NLB Group 2017 Annual Report 
 
222

4.9.  Administrative expenses

Employee costs

Gross salaries, compensations, and other short-term benefits

Defined contribution scheme

Social security contributions

Defined benefit expenses (note 5.17.c)

Post-employment benefits

Other employee benefits

Total

Other general and administrative expenses

Material

Services

Intellectual services

Costs of supervision

Costs of other services

Business travel

Marketing

Buildings and equipment

Electricity

Rents and leases

Maintainance costs

Costs of security

Insurance for tangible assets

Other costs related to buildings and equipment

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

139,918

11,323

9,195

4,049

94

3,955

140,961

11,460

9,028

3,930

379

3,551

88,429

88,277

6,718

5,503

3,046

462

2,584

6,639

5,441

2,843

473

2,370

164,485

165,379

103,696

103,200

5,413

25,957

10,317

2,542

13,098

1,189

7,031

26,609

4,124

6,070

6,211

3,499

2,725

3,980

5,865

28,884

12,505

2,337

14,042

1,101

5,845

26,123

4,201

6,105

5,505

3,517

2,661

4,134

2,488

15,032

5,660

1,176

8,196

419

3,739

2,679

17,636

8,258

1,031

8,347

387

2,655

14,087

14,959

2,117

1,256

4,597

1,441

1,722

2,954

2,224

1,240

4,469

1,396

1,510

4,120

Technology

15,492

16,897

10,873

12,493

Maintainance of software and hardware

Licences

Data assets and subscription costs

Other technology costs

Communications

Postal services

Telecommunication and internet

Other communication costs

Other general and administrative costs

Total

8,355

2,950

1,904

2,283

8,505

4,322

2,178

2,005

2,226

8,268

4,005

1,897

2,727

9,192

4,549

2,513

2,130

1,874

5,493

2,560

1,262

1,558

6,055

3,880

874

1,301

1,488

5,154

3,817

1,396

2,126

6,685

4,074

1,176

1,435

1,389

92,422

95,781

54,181

58,883

Total administrative expenses

256,907

261,160

157,877

162,083

Number of employees

6,029

6,175

2,789

2,885

Costs of  other services include costs for 
cash transport, archiving services, personal 

assurance costs, non-deductible expenses, 
and legal costs and fees. 

NLB Group 2017 Annual Report 
In the presented years NLB Group and 
NLB paid the following expenses to the 
statutory auditor:

External audit services

Audit of annual report

Other audit services

Other non-audit services

Total

4.10. 

Depreciation and amortisation

Amortisation of intangible assets (note 5.11.)

Depreciation of property and equipment (note 5.9.)

Total

4.11. 

Provisions for other liabilities and charges

Guarantees and commitments (note 5.17.b)

Restructuring provisions (note 5.17.d)

Provisions for legal issues (note 5.17.e)

Other provisions (note 5.17.f)

Total

223

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

559

361

253

1,173

NLB Group

2017

10,916

16,886

27,802

566

236

-

802

2016

11,694

16,651

28,345

198

361

253

812

NLB

2017

8,555

9,455

200

236

-

436

in EUR thousand

2016

9,657

9,223

18,010

18,880

NLB Group

NLB

in EUR thousand

2017

(3,460)

8,588

682

(559)

5,251

2016

(10,432)

10,644

4,252

(107)

4,357

2017

(2,296)

8,400

1,831

(591)

7,344

2016

(9,897)

9,377

145

(107)

(482)

NLB Group 2017 Annual Report 
 
 
224

4.12. 

Impairment charge

Impairment of financial assets

Available-for-sale financial assets (note 5.4.b)

Held-to-maturity financial assets (note 5.7.b)

Loans and advances to banks (note 5.14.b)

Loans to government (note 5.14.b)

Loans to financial organisations (note 5.14.b)

Loans to individuals (note 5.14.a)

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers (note 5.14.b)

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets (note 5.14.c)

Total

Impairment of investments in subsidiaries, associates and JV

Investments in subsidiaries

Investments in associates and joint ventures

Total

Impairment of other assets

Property and equipment (note 5.9.)

Other assets

Total

Total impairment

In 2017, NLB impaired equity investments 
in non-core subsidiaries and associate in 
a total amount of  EUR 731 thousand, 
and released an impairment in a total 
amount of  EUR 38 thousand due to a sale 
of  a non-core subsidiary. Impairments of  
investments in subsidiaries and associate are 
included in the segment ‘Non-core markets 
and activities.’

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

23

(10)

187

(7,706)

(2,244)

8,916

2,157

(1,072)

4,408

3,423

(40,284)

(34,422)

(5,862)

1,130

(39,988)

-

-

-

717

4,490

5,207

198

83

74

(2,604)

(14,842)

12,800

2,587

4,436

3,261

2,516

40,526

(16,052)

56,578

625

36,860

-

12,250

12,250

3,307

3,871

7,178

23

(10)

-

(1,891)

(15,569)

2,968

1,513

97

(18)

1,376

(25,289)

(22,068)

(3,221)

587

(39,181)

674

19

693

390

90

480

198

83

(196)

(163)

(5,005)

10,245

2,303

5,495

1,930

517

19,909

5,065

14,844

356

25,427

25,334

12,313

37,647

1,127

232

1,359

(34,781)

56,288

(38,008)

64,433

NLB Group 2017 Annual Report 
4.13. 

Gains less losses from capital investments in subsidiaries, associates, and joint ventures

225

NLB Group

NLB

in EUR thousand

2017

-

(930)

4,782

3,852

2016

-

(153)

5,159

5,006

2017

58,012

159

-

2016

28,915

-

-

58,171

28,915

NLB Group

NLB

2017

12,688

(8,691)

3,997

2016

14,758

217

14,975

2017

2,945

(7,164)

(4,219)

in EUR thousand

2016

7,008

(3,083)

3,925

Dividends from investments in subsidiaries, associates, and joint ventures

Gains less losses on derecognition of subsidiaries and associates

Share of net gains less losses of associates and joint ventures 
accounted for using the equity method (note 5.12.c)

Total

4.14. 

Income tax 

Current income tax

Deferred tax (note 5.18.)

Total

Income tax differs from the amount of  
tax determined by applying the Slovenian 
statutory tax rate as follows:

NLB Group

NLB

2017

2016

2017

Profit before tax

237,311

130,600

184,875

Tax calculated at prescribed rate of 19% (2016:17%) 

Effect of change in tax rate

Income not assessable for tax purposes

Expenses not deductible for tax purposes

Effect of unrecognised deferred tax assets on impairment of subsidiaries and associates 

Tax allowances

Effect of unrecognised deferred tax assets on tax losses

Effects of different tax rates in other countries

Changes in recognition and measurement of deferred taxes

Withholding tax suffered in other countries for which no tax credit was available in Slovenia

Adjustment to tax in respect of prior periods

Other

Total

45,089

-

(2,089)

3,238

(14,810)

(1,550)

(10,919)

(9,081)

(5,066)

2,302

(2,688)

(429)

3,997

22,202

(1,666)

(2,935)

5,510

(2,083)

(1,391)

(2,319)

(4,543)

1,462

974

842

(1,078)

14,975

35,126

-

(11,133)

(1,007)

(14,202)

(1,436)

(4,589)

(6,734)

2,302

(2,117)

(429)

(4,219)

in EUR thousand

2016

67,708

11,510

(2,006)

(5,831)

3,396

3,375

(1,032)

(6,225)

-

-

974

842

(1,078)

3,925

Income tax rates within NLB Group range 
from 9-32%. A tax rate of  19% was applied 
in Slovenia in 2017 (2016: 17%). 

The majority of  non-taxable income relates 
to dividends and income deemed to be 
dividends. NLB excluded EUR 57,053 

thousand in dividend income and income 
deemed to be dividends from its tax base in 
2017 (2016: EUR 29,592 thousand).

NLB Group 2017 Annual Report 
 
 
226

The effect of  unrecognised deferred tax 
assets on impairments of  subsidiaries and 
associates represents mainly a decrease of  
the tax base of  NLB due to utilisation of  
previously tax non-deductible expenses 
for impairments of  subsidiary that was 
divested in the year 2017.

NLB recognised deferred tax assets accrued 
on the basis of  temporary differences in an 
amount that, given future profit estimates, 
is expected to be reversed in the foreseeable 
future (i.e. within five years). Due to some 
uncertainties regarding external factors 
(regulatory environment, market situation, 
etc.,) a lower range of  expected outcomes 
was considered for purposes of  deferred 
tax assets calculation. NLB did not 
recognise deferred tax assets arising from 
tax losses. NLB recognised deferred tax 
assets on all temporary differences, except 
for impairments of  non-strategic capital 
investments where deferred tax assets are 

recognised in the amount that, taking into 
account other recognised deferred tax 
assets, reaches the total amount of  deferred 
tax assets, for which a reversal is expected 
within five years. 

Other NLB Group members did not 
recognise deferred tax assets for tax losses 
where there is uncertainty about whether 
the tax losses can be utilised, because it is 
not probable that future taxable profits will 
be available against which the deferred 
tax assets can be utilised, and where the 
utilisation of  unused tax losses is limited to 
five years. 

NLB did not recognise deferred tax assets 
on temporary differences arising from the 
impairment of  investments in strategic 
subsidiaries and associates in amount of  
EUR 322,186 thousand as at 31.12.2017 
(31.12.2016: EUR 530,302 thousand), 
where it is not probable that the temporary 

difference will reverse in the foreseeable 
future. Impairments of  investments in 
non-strategic subsidiaries on which NLB 
did not recognise deferred tax assets due 
to exceeding the total balance of  deferred 
tax assets that are expected to be reversed 
within five years amount to EUR 382,462 
thousand (2016: EUR 297,214 thousand).

4.15. 

Earnings per share

Earnings per share are calculated by 
dividing the net profit by the weighted 
average number of  ordinary shares in issue, 
less treasury shares. 

Diluted earnings per share are the same as 
basic earnings per share for NLB Group 
and NLB, since subordinated loans and 
issued debt securities have no future 
conversion options, and consequently there 
are no dilutive potential ordinary shares.

NLB Group

NLB

2017

2016

2017

225,069

20,000

11.3

11.3

110,017

20,000

5.5

5.5

189,094

20,000

9.5

9.5

2016

63,783

20,000

3.2

3.2

Net profit attributable to the owners of the parent (in EUR thousand)

Weighted average number of ordinary shares (in thousand)

Basic earnings per share (in EUR per share)

Diluted earnings per share (in EUR per share)

5.  Notes to the statement of financial position

5.1.  Cash, cash balances at central banks, and other demand deposits at banks

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

269,696

798,758

188,027

260,612

776,648

261,754

1,256,481

1,299,014

143,726

350,804

75,480

570,010

128,519

375,561

112,959

617,039

local legislation. NLB and other banks in 
NLB Group fulfil their compulsory reserve 
deposit requirements.

Cash

Balances and obligatory reserves with central banks 

Demand deposits at banks

Total 

Slovenian banks are required to maintain 
a compulsory reserve with the Bank 
of  Slovenia relative to the volume and 
structure of  their customer deposits. 
Other banks in NLB Group maintain a 
compulsory reserve in accordance with 

NLB Group 2017 Annual Report 
 
227

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

11,739

384

11,355

-

847

276

571

439

439

13,025

4,117

-

4,117

55,047

-

59,164

15,185

397

14,551

237

405

-

405

3,352

3,352

18,942

19,735

19,735

-

30,012

19,010

68,757

11,734

379

11,355

-

847

276

571

435

435

13,016

4,117

-

4,117

55,047

-

59,164

15,179

391

14,551

237

405

-

405

3,352

3,352

18,936

19,735

19,735

-

30,012

19,010

68,757

72,189

87,699

72,180

87,693

59,164

59,164

-

-

49,747

49,747

19,010

19,010

59,164

59,164

-

-

49,747

49,747

19,010

19,010

5.2.  Trading assets

Derivatives, excluding hedging instruments

Swap contracts

  - currency swaps

  - interest rate swaps

  - currency interest rate swaps

Options

  - interest rate options

  - securities options

Forward contracts

  - currency forward

Total derivatives

Securities

Bonds

  - Republic of Slovenia

  - other issuers

Treasury bills - Republic of Slovenia

Commercial papers - foreign banks

Total securities

Total

  - quoted securities

of these debt instruments

  - unquoted securities

of these debt instruments

The notional amounts of  derivative 
financial instruments are disclosed in note 
5.24.b. 

During 2009, NLB Group and NLB 
reclassified certain bonds from the trading 
category to loans and receivables. NLB 
Group and NLB reclassified high quality 
corporate bonds that are not traded on 
the active market, and for which it has a 
positive intent and ability to hold for the 
foreseeable future - or until maturity rather 
than trade in the short term. Reclassified 
bonds meet the definition of  loans and 
receivables.

NLB Group 2017 Annual Report228

The following table illustrates the carrying 
values and fair values of  the assets 
reclassified:

NLB Group and NLB

the date of reclassification

as at 31.12.2009

as at 31.12.2010

as at 31.12.2011

as at 31.12.2012

as at 31.12.2013

as at 31.12.2014

as at 31.12.2015

as at 31.12.2016

as at 31.12.2017

The effective interest rates, determined on 
the day the bonds were reclassified, range 
from 4.15-4.23%. 

Carrying amount

in EUR thousand

Fair value 

72,030

75,928

84,429

86,501

80,218

87,667

85,009

85,315

82,133

69,766

65,278

67,000

55,922

53,958

55,260

72,986

76,258

78,953

79,974

in EUR thousand

2009

2,836

in EUR thousand

NLB Group and NLB 

Interest income in period

Financial assets held for trading 
reclassified to loans and receivables

2,060

2,079

2,053

2,103

2,153

2,449

3,446

4,471

2017

2016

2015

2014

2013

2012

2011

2010

NLB Group and NLB 

Gains/(losses) that would have been recognised if the assets had not been reclassified

Financial assets held for trading 
reclassified to loans and receivables

1,021

2,695

3,272

17,726

1,302

(52)

(11,078)

1,722

(4,647)

2017

2016

2015

2014

2013

2012

2011

2010

2009

5.3.  Financial instruments designated at fair value through profit or loss

a)  Financial assets designated at fair value through profit or loss

Private equity fund

Other investments

Total

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

634

4,369

5,003

2,011

4,683

6,694

634

-

634

2,011

-

2,011

NLB Group 2017 Annual Report 
b)  Financial liabilities designated at fair value through profit or loss

Structured deposit

Total

229

in EUR thousand

NLB Group and NLB

31.12.2017

31.12.2016

635

635

2,011

2,011

In NLB, investments in private equity 
funds in the amount of  EUR 634 thousand 
(31.12.2016: EUR 2,011 thousand) are 
designated at fair value through profit or 
loss to reduce the accounting mismatch that 
would otherwise arise. Financial liability, 
designated at fair value through profit or 

loss in the amount of  EUR 635 thousand 
(31.12.2016: EUR 2,011 thousand) is the 
structured deposit from customers from 
which the returns depend on the returns 
from private equity funds, classified as 
financial assets, that are measured at fair 
value through profit or loss.

In NLB Group, in addition to the 
aforementioned, financial assets that are 
designated at fair value through profit or 
loss represent investments in other funds 
that are managed and evaluated on a fair 
value basis.

5.4.  Available-for-sale financial assets

a)  Analysis by type of available-for-sale financial assets

Bonds

- governments

    - Republic of Slovenia

    - other EU members

    - non-EU members

- banks

- other issuers

Cash certificates

Shares

National Resolution Fund

Treasury bills

    - Republic of Slovenia

    - non-EU members

Commercial bills

Total

  - quoted securities

of these equity instruments

of these debt instruments

  - unquoted securities

of these equity instruments

of these debt instruments

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

1,805,250

1,619,228

1,554,565

1,262,363

1,210,080

1,146,150

377,612

571,669

260,799

548,623

46,547

-

8,670

44,514

442,802

405,655

297,693

453,179

19,899

199

29,050

44,570

136,182

104,617

40,070

96,112

57,096

47,521

959,395

377,612

571,669

10,114

548,623

46,547

-

2,334

44,514

40,070

40,070

-

789,285

380,411

405,655

3,219

453,179

19,899

-

22,737

44,570

55,093

55,093

-

281,877

274,489

136,279

209,331

2,276,493

2,072,153

1,777,762

1,594,094

1,816,373

1,533,697

1,595,115

1,334,925

3,598

24,312

480

20,927

1,812,775

1,509,385

1,594,635

1,313,998

460,120

49,586

410,534

538,456

49,308

489,148

182,647

46,368

136,279

259,169

46,380

212,789

NLB Group 2017 Annual Report230

b)  Movements of available-for-sale financial assets

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

Balance as at 1.1.

2,072,153

1,737,191

1,594,094

1,248,359

Effects of translation of foreign operations to presentation currency

Transfer to non-current assets and disposal group classified as held for sale (note 5.8.b)

Additions

Disposals and maturity

Net interest income (note 4.1.)

Exchange differences on monetary assets

Changes in fair values

Impairment (note 4.12.)

 - impairment of equity securities

Balance as at 31.12. 

3,564

(3,790)

(2,048)

-

-

-

-

-

2,105,251

1,766,455

881,646

666,304

(1,911,882)

(1,463,553)

(695,299)

(336,736)

26,148

(4,454)

(10,474)

(23)

(23)

31,426

1,260

1,620

(198)

(198)

13,716

(3,253)

(13,119)

(23)

(23)

17,881

594

(2,110)

(198)

(198)

2,276,493

2,072,153

1,777,762

1,594,094

As at 31.12.2017, the value of  equity 
instruments obtained by NLB Group 
from taking possession of  collateral 
and recognised in the statement of  
financial position is EUR 3,536 thousand 
(31.12.2016: EUR 24,162 thousand), and 
by NLB it amounted to EUR 480 thousand 

(31.12.2016: EUR 20,832 thousand) (note 
6.1.o).

By selling equity securities available for 
sale, NLB Group realised a net gain in 
the amount of  EUR 9,964 thousand 
(2016: EUR 13,478 thousand), and NLB 

a net gain in the amount of  EUR 9,835 
thousand (2016: EUR 13,472 thousand). 
This gain is included in ‘Gains Less Losses 
from Financial Assets and Liabilities not 
Classified at Fair Value through Profit or 
Loss’ (note 4.4.). 

c)  Accumulated other comprehensive income related to available-for-sale financial assets

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Net gains/(losses) from changes in fair value 

Gains/losses transferred to net profit on disposal or impairment

Deferred income tax (note 5.18.)

Share of other comprehensive income of associates and joint ventures

Balance as at 31.12. 

  - debt securities

  - equity securities

NLB Group

NLB

in EUR thousand

2017

53,001

(2)

4,957

(12,216)

1,657

201

47,598

43,865

3,733

2016

48,321

(3)

18,532

(14,630)

(1,207)

1,988

53,001

41,989

11,012

2017

37,218

-

1,781

(11,685)

1,882

-

29,196

28,346

850

2016

37,996

-

14,652

(14,481)

(949)

-

37,218

28,574

8,644

5.5.  Derivatives for hedging purposes

securities in the banking book.

NLB Group entities measure exposure to 
interest rate risk using repricing gap analysis 
and by calculating the sensitivity of  the 
statement of  financial position and off-
balance-sheet items in terms of  the economic 
value of  equity. Portfolio duration is used 
as a measure of  risk in the management of  

NLB Group entities use various derivatives 
such as interest rate swaps (IRS) and 
currency interest rate swaps (CIRS) to close 
open positions in an individual maturity 
bucket. Micro and macro fair value hedges 
are used for that purpose, i.e. the swapping 

of  a fixed interest rate on a hedged item 
for a variable interest rate. Micro cash flow 
hedges are also used, i.e. the swapping of  a 
variable interest rate on a hedged item for 
a fixed interest rate. All cash flow hedges 
were made on liability items, while fair 
value hedges were used on both liability 
and asset items. 

NLB Group 2017 Annual ReportHedge accounting rules (fair value and 
cash flow hedging) were applied in the 
hedging of  interest rate risk using interest 
rate swaps. These hedge relationships 
are created in such a way that the 
characteristics of  the hedge instrument 
and those of  the hedged item match (i.e. 
the principal terms match), while the 
dollar-offset method is used to regularly 

measure hedge effectiveness retrospectively. 
Prospective testing of  hedge effectiveness 
is carried out regularly for macro hedges 
where the characteristics of  both items in 
the hedge relationship do not fully match 
by comparing the change in the fair value 
of  both items with the shift in the yield 
curve. 

a)  Fair value adjustment in hedge accounting recognised in profit or loss

231

Hedge accounting rules were not applied 
in economic hedges using CIRS. Thus, 
the effects of  valuation are disclosed in the 
income statement in the line ‘Gains Less 
Losses from Financial Assets and Liabilities 
Held for Trading.’

Fair value hedge

Net effects from hedging instruments

Net effects from hedged items

Cash flow hedge

Transfer from other comprehensive income

Total

As at 31.12.2017 and 2016, NLB Group 
and NLB have no relationships designated 
for cash flow hedge accounting.

b)  Notional amounts of interest rate swaps

NLB Group and NLB 

Fair value hedge

31.12.2017

31.12.2016

NLB Group

NLB

in EUR thousand

2017

(813)

5,599

(6,412)

-

-

(813)

2016

(770)

715

(1,485)

(2,469)

(2,469)

(3,239)

2017

(813)

5,599

(6,412)

-

-

(813)

2016

32

715

(683)

(2,469)

(2,469)

(2,437)

Notional amount

Fair value

in EUR thousand

Asset

Liability

406,218

108,554

1,188

217

25,529

29,024

NLB Group 2017 Annual Report232

c)  Accumulated other comprehensive income related to cash flow hedging

Balance as at 1.1.

Net losses on hedging instruments

Transfer to income statement

Deferred income tax (note 5.18.)

Balance as at 31.12. 

There was no hedge ineffectiveness 
that NLB nor NLB Group should have 
recognised in the income statement. 

5.6.  Loans and advances

Debt securities (companies)

Loans to banks

Loans and advances to customers 

Other financial assets

Total 

a)  Loans and advances to banks

Analysis by type of loans and advances

Loans

Time deposits

Purchased receivables

Allowance for impairment (note 5.14.b)

Total 

in EUR thousand

NLB Group and NLB

2017

-

-

-

-

-

2016

(2,243)

(343)

3,046

(460)

-

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

82,133

510,107

85,315

435,537

82,133

462,322

85,315

408,056

6,912,333

6,912,067

4,587,477

4,843,594

66,077

61,014

38,389

36,151

7,570,650

7,493,933

5,170,321

5,373,116

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

2,856

506,322

1,505

510,683

(576)

945

433,883

1,058

435,886

(349)

23,390

437,427

1,505

462,322

-

19,399

387,599

1,058

408,056

-

510,107

435,537

462,322

408,056

NLB Group 2017 Annual Report 
b)  Loans and advances to customers 

Analysis by type of loans and advances 

Loans

Finance lease receivables

Overdrafts

Credit card business

Called guarantees

Reverse sale and repurchase agreements

233

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

6,958,796

7,198,486

4,661,317

5,098,336

169,806

305,600

115,225

9,658

-

192,923

298,351

112,106

13,577

25

-

-

176,171

178,899

59,394

7,658

-

60,338

10,744

25

7,559,085

7,815,468

4,904,540

5,348,342

Allowance for impairment (note 5.14.)

(646,752)

(903,401)

(317,063)

(504,748)

Total 

6,912,333

6,912,067

4,587,477

4,843,594

Analysis of loans and advances by sector

Government

Financial organisations

Companies

Individuals

Total 

Finance leases

Loans and advances to customers in NLB 
Group include finance lease receivables:

NLB Group

The gross investment in finance leases by maturity

- not later than 1 year

- later than 1 year and not later than 5 years

- later than 5 years

Unearned future finance income on finance leases

Net investment in finance leases

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

457,080

77,202

775,986

74,344

358,675

268,184

668,300

273,310

3,006,105

2,970,229

1,878,056

1,950,869

3,371,946

3,091,508

2,082,562

1,951,115

6,912,333

6,912,067

4,587,477

4,843,594

in EUR thousand

31.12.2017

31.12.2016

57,816

121,986

8,550

188,352

(18,548)

169,804

71,291

127,319

12,808

211,418

(18,495)

192,923

- present value of minimum lease payments

169,804

192,923

The net investment in finance leases by maturity 

- not later than 1 year

- later than 1 year and not later than 5 years

- later than 5 years

Total

51,539

110,277

7,988

169,804

64,337

116,944

11,642

192,923

NLB Group 2017 Annual Report234

Finance and operating lease transactions 
are carried out by NLB Group through 
specialised subsidiaries that offer car 
leasing, leasing of  commercial and 
production equipment, and others.

The majority of  the lease agreements 
entered into by NLB Group as lessor 
contracts are finance lease agreements 
(operating leases account for less than 10% 

of  all lease agreements). The majority of  
agreements are concluded for a non-
cancellable period of  between 48 and 60 
months, with an unguaranteed residual 
value representing a purchase option 
typically between 1 and 2% of  the gross 
investment.

As at 31.12.2017, the allowance for 
unrecoverable finance lease receivables 

included in the allowance for loan 
impairment amounted to EUR 23,240 
thousand (31.12.2016: EUR 42,511 
thousand).

Finance and operating leases of  motor 
vehicles and operating leases of  business 
premises represent the majority of  
agreements in which NLB Group acts as a 
lessee. 

c)  Other financial assets

Analysis by type of other financial assets

Credit card receivables

Receivables in the course of collection

Debtors

Fees and commissions

Prepayments

Receivables from purchase agreements for equity securities

Other financial assets

Allowance for impairment (note 5.14.c)

Total

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

24,522

13,398

8,018

6,170

2,204

163

23,307

77,782

(11,705)

66,077

21,961

13,235

11,934

7,311

2,217

164

19,645

76,467

(15,453)

61,014

19,642

10,467

1,029

4,723

-

163

5,556

41,580

(3,191)

38,389

17,375

11,481

929

5,699

-

164

4,274

39,922

(3,771)

36,151

Receivables in the course of  collection 
are temporary balances which will be 
transferred to the appropriate item in the 
days following their occurrence.

Other financial assets include receivables to 
pension funds for prior pension payments, 
receivables from insurance companies, 
claims in enforcement procedures, claims 

for sold securities and trust services, claims 
from refunds, paid duties and legal costs.

Analysis of other financial assets by sector

Banks

Government

Financial organisations

Companies

Individuals

Total 

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

16,519

14,819

13,855

5,387

15,497

66,077

14,058

13,708

10,969

6,632

15,647

61,014

10,308

1,761

9,222

2,157

14,941

38,389

8,377

1,753

8,364

3,168

14,489

36,151

NLB Group 2017 Annual Reportd)  Movement of called non-financial guarantees

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Called guarantees

Paid guarantees

Write-offs

Balance as at 31.12. 

5.7.  Held-to-maturity financial assets

a)  Analysis by type of held-to-maturity financial assets

Bonds

- governments

   - Republic of Slovenia

   - other EU members

- banks

- other issuers

Allowance for impairment

Total

- quoted

b)  Movements of held-to-maturity financial assets

Balance as at 1.1.

Additions

Decreases

Interest income (note 4.1.)

Impairment (note 4.12.)

Exchange differences on monetary assets

Balance as at 31.12. 

235

NLB Group

NLB

in EUR thousand

2017

4,229

12

4,101

(4,062)

(2,905)

1,375

2016

5,678

(13)

2,520

(1,525)

(2,431)

4,229

2017

3,509

-

1,167

(508)

(2,905)

1,263

2016

4,838

-

1,595

(493)

(2,431)

3,509

in EUR thousand

NLB Group and NLB

31.12.2017

31.12.2016

609,785

560,565

353,634

206,931

45,885

3,335

611,532

591,468

411,914

179,554

16,729

3,335

609,785

611,532

(73)

(83)

609,712

611,449

609,712

611,449

in EUR thousand

NLB Group and NLB

2017

611,449

74,108

(91,071)

16,446

10

(1,230)

609,712

2016

565,535

116,897

(88,897)

17,997

(83)

-

611,449

NLB Group 2017 Annual Report236

5.8.  Non-current assets and a disposal group classified as held for sale 

a)  Analysis by type of non-current assets and disposal group classified as held for sale 

Property and equipment

Equity investment 

Assets of a disposal group classified as held for sale

Total non-current assets held for sale

Liabilities of a disposal group classified as held for sale

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

4,105

-

7,526

11,631

440

4,263

-

-

4,263

-

1,483

1,081

-

2,564

-

1,788

-

-

1,788

-

Item ‘Property and equipment’ includes 
business premises, apartments, and assets 
received as collateral that are in the process 
of  sale. NLB classified the subsidiary NLB 

Nov Penziski Fond, Skopje as the disposal 
group held for sale, due to its expected sale 
in 1st quarter of  2018. Items ‘Assets and 
liabilities of  a disposal group classified as 

held for sale’ represent assets and associated 
liabilities from NLB Nov Penziski Fond, 
Skopje.

b)  Major classes of disposal group classified as held for sale 

NLB Group

Assets

Available-for-sale financial assets

Loans and advances to banks

Other financial assets

Property and equipment

Intangible assets

Other assets

Total assets classified as held for sale

Liabilities

Other financial liabilities

Provisions

Other liabilities

Total liabilities classified as held for sale

NET ASSETS CLASSIFIED AS HELD FOR SALE

Accumulated other comprehensive income

Foreign currency translation adjustment (cumulative)

Available-for-sale financial assets valuation

Disclosers in 6.1 include also the data of  
NLB Nov Penziski Fond, Skopje.

in EUR thousand

31.12.2017

3,790

3,354

180

20

44

138

7,526

335

61

44

440

7,086

42

65

NLB Group 2017 Annual Report237

NLB Group

NLB

in EUR thousand

2017

4,263

104

2,588

67

(201)

7,526

(745)

(1,971)

11,631

2016

4,629

(53)

481

-

-

-

(217)

(577)

4,263

2017

1,788

-

67

67

(201)

1,081

(493)

255

2,564

2016

1,776

-

418

-

-

-

(128)

(278)

1,788

c)  Analysis of movements

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Transfer from/(into) property and equipment (note 5.9.)

Transfer from/(into) other assets

Transfer from/(into) investment property (note 5.10.)

Transfer to non-current assets and disposal group classified as held for sale

Disposals

Valuation

Balance as at 31.12. 

5.9.  Property and equipment

2017

Cost

NLB Group

NLB

in EUR thousand

Land & 
Buildings

Computers

Other 
equipment

Total 

Land & 
Buildings

Computers

Other 
equipment

Total 

Balance as at 1.1.2017

327,240

73,525

108,068

508,833

201,618

50,659

59,276

311,553

Effects of translation of foreign operations 
to presentation currency

Additions

Disposals

1,410

3,269

(351)

217

463

2,090

-

-

-

-

5,254

5,555

14,078

2,057

3,982

2,098

8,137

(8,955)

(8,512)

(17,818)

(9)

(7,632)

(3,310)

(10,951)

Transfer to/from investment property (note 5.10.)

(5,846)

-

-

(5,846)

(5,825)

Transfer to/from non-current assets and disposal 
group held for sale (note 5.8. b) and c)

(4,010)

(101)

(113)

(4,224)

(175)

-

-

-

-

(5,825)

(175)

Balance as at 31.12.2017

321,712

69,940

105,461

497,113

197,666

47,009

58,064

302,739

Depreciation and impairment     

Balance as at 1.1.2017

162,455

57,006

92,523

311,984

127,710

39,580

53,767

221,057

Effects of translation of foreign operations 
to presentation currency

416

170

365

951

Disposals

Depreciation (note 4.10.)

Impairment (note 4.12.)

(190)

7,732

717

Transfer to/from investment property (note 5.10.)

(4,163)

(8,289)

(7,522)

(16,001)

4,954

4,200

16,886

-

-

-

-

717

(4,163)

(4,160)

Transfer to/from non-current assets 
held for sale (note 5.8. b) and c)

(1,422)

(84)

(110)

(1,616)

(108)

-

(6)

5,161

390

-

-

-

(7,631)

(3,309)

(10,946)

3,387

907

-

-

-

-

-

-

9,455

390

(4,160)

(108)

Balance as at 31.12.2017

165,545

53,757

89,456

308,758

128,987

35,336

51,365

215,688

Net carrying value

Balance as at 31.12.2017

156,167

16,183

16,005

188,355

68,679

11,673

6,699

87,051

Balance as at 1.1.2017

164,785

16,519

15,545

196,849

73,908

11,079

5,509

90,496

NLB Group 2017 Annual Report238

2016

Cost

NLB Group

NLB

in EUR thousand

Land & 
Buildings

Computers

Other 
equipment

Total 

Land & 
Buildings

Computers

Other 
equipment

Total 

Balance as at 1.1.2016

329,096

73,285

123,775

526,156

202,303

51,279

65,307

318,889

Effects of translation of foreign operations 
to presentation currency

Additions

Disposals

Impairment (note 4.12.)

Transfer to/from non-current assets 
held for sale (note 5.8.)

(674)

(91)

(207)

(972)

-

-

-

-

1,845

7,260

3,528

12,633

1,548

4,168

1,245

6,961

(949)

(754)

(1,324)

(6,929)

(19,028)

(26,906)

-

-

-

-

(823)

(150)

(754)

(1,324)

(1,260)

(4,788)

(7,276)

(12,887)

-

-

-

-

(150)

(1,260)

Balance as at 31.12.2016

327,240

73,525

108,068

508,833

201,618

50,659

59,276

311,553

Depreciation and impairment     

Balance as at 1.1.2016

153,877

63,148

101,401

318,426

122,884

45,059

56,376

224,319

Effects of translation of foreign operations 
to presentation currency

Disposals

Depreciation (note 4.10.)

Impairment (note 4.12.)

Transfer to/from non-current assets and 
disposal group held for sale (note 5.8.)

(205)

(71)

(172)

(448)

-

-

-

-

(606)

(10,733)

(13,016)

(24,355)

4,662

4,310

16,651

-

-

-

-

2,553

(843)

(842)

(572)

5,263

977

(8,601)

(3,447)

(12,620)

3,122

838

-

-

-

-

9,223

977

(842)

7,679

2,553

(843)

Balance as at 31.12.2016

162,455

57,006

92,523

311,984

127,710

39,580

53,767

221,057

Net carrying amount

Balance as at 31.12.2016

164,785

16,519

15,545

196,849

73,908

11,079

5,509

90,496

Balance as at 1.1.2016

175,219

10,137

22,374

207,730

79,419

6,220

8,931

94,570

NLB Group and NLB had no assets held 
under finance leases as at 31.12.2017 
(31.12.2016: NLB Group EUR 6 thousand, 
NLB EUR 0).

The value of  assets received by taking 
possession of  collateral and included in 
property and equipment by NLB Group 
amounted to EUR 1,355 thousand 
(31.12.2016: EUR 1,523 thousand), and 
in NLB amounted to EUR 7 thousand 
(31.12.2016: EUR 7 thousand) (note 6.1.o).

The net carrying value of  assets leased 
out by NLB Group under operating leases 
was EUR 2,913 thousand as at 31.12.2017 
(31.12.2016: EUR 2,842 thousand). A total 
of  58.2% of  assets leased out relates to 
motor vehicles (31.12.2016: 61.9%).

NLB Group 2017 Annual Report5.10. 

Investment property

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Additions

Disposals

Transfer from/(into) property and equipment (note 5.9.)

Transfer from/(into) non-current assets and disposal group held for sale (note 5.8.c)

Transfer from/(into) other assets

Net valuation to fair value (note 4.7. and 4.8.)

Balance as at 31.12. 

239

NLB Group

NLB

in EUR thousand

2017

83,663

94

1,277

(34,743)

1,683

201

817

(1,154)

51,838

2016

93,513

-

2,632

(4,661)

-

-

91

(7,912)

83,663

2017

8,151

-

-

(60)

1,665

201

1,286

(1,986)

9,257

2016

8,613

-

-

-

-

-

-

(462)

8,151

The value of  assets received by taking 
possession of  collateral and included 
in investment property by NLB Group 
amounted to EUR 40,809 thousand 

(31.12.2016: EUR 48,658 thousand), and 
in NLB amounted to EUR 4,286 thousand 
(31.12.2016: EUR 3,750 thousand) (note 
6.1.o). 

Operating expenses arising from investment 
properties: 

Leased to others

Not leased to others

Total

Future minimum operating lease income 
from investment property:

NLB Group

Not later than one year

Later than one year and not later than five years

Later than five years

Total

NLB Group

NLB

in EUR thousand

2017

1,076

27

1,103

2016

965

40

1,005

2017

323

3

326

2016

297

9

306

in EUR thousand

2016

3,775

6,004

197

9,976

2017

2,429

1,614

97

4,140

Expected future operating lease income 
reported in 2017 is lower due to the sale of  
investment properties in 2017.

NLB Group realised rental income arising 
from investment properties in the amount 
of  EUR 5,440 thousand (2016: EUR 
5,942 thousand), and NLB in the amount 

of  EUR 381 thousand (2016: EUR 260 
thousand) (note 4.7.).

NLB Group 2017 Annual Report240

5.11. 

Intangible assets

2017 

Cost    

NLB Group

in EUR thousand

NLB

Software licenses

Goodwill

Total 

Software licenses

Balance as at 1.1.2017

222,605

32,336

254,941

196,455

Effects of translation of foreign operations to presentation currency

Additions

Transfer to non-current assets and disposal group held for sale (note 5.8.b)

Write-offs

Balance as at 31.12.2017

Amortisation and impairment

Balance as at 1.1.2017

Effects of translation of foreign operations to presentation currency

Amortisation (note 4.10.)

Transfer to non-current assets and disposal group held for sale (note 5.8.b)

Write-offs

Balance as at 31.12.2017

Net carrying value

Balance as at 31.12.2017

Balance as at 1.1.2017

340

15,246

(293)

(5,602)

-

-

-

-

340

15,246

(293)

(5,602)

232,296

32,336

264,632

-

12,466

-

(5,179)

203,742

192,164

28,807

220,971

173,110

233

10,916

(249)

(2,213)

-

-

-

-

233

10,916

(249)

(2,213)

200,851

28,807

229,658

-

8,555

-

(1,834)

179,831

31,445

30,441

3,529

3,529

34,974

23,911

33,970

23,345

NLB Group 2017 Annual Report241

in EUR thousand

NLB

NLB Group

Software licenses

Goodwill

Total 

Software licenses

2016 

Cost    

Balance as at 1.1.2016

216,723

32,336

249,059

193,080

(124)

6,418

(412)

-

-

-

(124)

6,418

(412)

-

3,375

-

222,605

32,336

254,941

196,455

180,925

28,807

209,732

163,453

(90)

11,694

(365)

-

-

-

(90)

11,694

(365)

-

9,657

-

192,164

28,807

220,971

173,110

30,441

35,798

3,529

3,529

33,970

23,345

39,327

29,627

in EUR thousand

31.12.2017

31.12.2016

277,160

267,071

18,819

53,966

19,900

52,722

349,945

339,693

Effects of translation of foreign operations to presentation currency

Additions

Write-offs

Balance as at 31.12.2016

Amortisation and impairment

Balance as at 1.1.2016

Effects of translation of foreign operations to presentation currency

Amortisation (note 4.10.)

Write-offs

Balance as at 31.12.2016

Net carrying value

Balance as at 31.12.2016

Balance as at 1.1.2016

5.12. 

Investments in subsidiaries, associates and joint ventures

a)  Analysis by type of investment in subsidiaries

NLB

Banks

Other financial organisations

Enterprises

Total

In 2017, NLB Group sold its non-core 
subsidiary NLB Factoring – ‘v likvidaci,’ 
Ostrava. At sale, NLB Group recognised 
a loss at derecognition in amount of  
EUR 928 thousand, shown in item ‘Gains 
Less Losses from Capital Investments in 
Subsidiaries, Associates, and Joint Ventures’ 
and reclassified accumulated foreign 
exchange translation gains less losses from 
equity to profit or loss in amount of  EUR 
2,614 thousand.

NLB Group 2017 Annual Report242

Data on subsidiaries as included in the 
consolidated financial statements of  NLB 
Group as at 31.12.2017:

Nature of 
Business

Country of 
Incorporation

Equity as at 
31.12.2017

Profit/(loss) 
for  2017

NLB’s 
shareholding 
%

NLB’s voting 
rights%

NLB Group’s 
shareholding 
%

NLB Group’s 
voting 
rights%

in EUR thousand

Core members

NLB Banka a.d., Skopje

Banking

Republic of Macedonia 

156,609

40,004

NLB Banka a.d., Podgorica

Banking

Republic of Montenegro 

66,975

5,385

86.97

99.83

86.97

99.83

86.97

99.83

86.97

99.83

NLB Banka a.d., Banja Luka

Banking

Republic of Bosnia 
and Herzegovina 

84,440

23,694

99.85

99.85

99.85

99.85

NLB Banka sh.a., Prishtina

Banking

Republic of Kosovo

66,705

14,197

81.21

81.21

81.21

81.21

NLB Banka d.d., Sarajevo

Banking

Republic of Bosnia 
and Herzegovina 

69,086

8,300

97.34

97.35

97.34

97.35

NLB Banka a.d., Belgrade

Banking

Republic of Serbia 

61,443

NLB Srbija d.o.o., Belgrade

Real estate

Republic of Serbia 

30,582

NLB Skladi d.o.o., Ljubljana

Finance

Republic of Slovenia 

NLB Nov penziski fond a.d., Skopje

Insurance

Republic of Macedonia 

NLB Crna Gora d.o.o., Podgorica

Real estate

Republic of Montenegro 

8,744

7,513

1,320

Non-core members

NLB Leasing d.o.o. - v likvidaciji, Ljubljana

Finance

Republic of Slovenia 

11,119

Optima Leasing d.o.o., Zagreb - "u likvidaciji"

Finance

Republic of Croatia 

3,821

NLB Leasing Podgorica d.o.o., 
Podgorica - "u likvidaciji"

Finance

Republic of Montenegro 

558

NLB Leasing d.o.o., Belgrade - u likvidaciji

Finance

Republic of Serbia 

5,181

3,731

1,484

3,747

1,218

82

951

(967)

(295)

489

NLB Leasing d.o.o., Sarajevo 

Finance

Republic of Bosnia 
and Herzegovina 

6,011

6,730

NLB Lizing d.o.o.e.l., Skopje - vo likvidacija

Finance

Republic of Macedonia 

981

Tara Hotel d.o.o., Budva

Real estate

Republic of Montenegro 

16,927

PRO-REM d.o.o., Ljubljana - v likvidaciji

Real estate

Republic of Slovenia 

21,025

OL Nekretnine d.o.o., Zagreb - u likvidaciji

Real estate

Republic of Croatia 

BH-RE d.o.o., Sarajevo

Real estate

Republic of Bosnia 
and Herzegovina 

REAM d.o.o., Zagreb

Real estate

Republic of Croatia 

REAM d.o.o., Podgorica

Real estate

Republic of Montenegro 

REAM d.o.o., Belgrade

Real estate

Republic of Serbia 

SR-RE d.o.o., Belgrade

Real estate

Republic of Serbia 

SPV 2 d.o.o., Belgrade

Real estate

Republika Srbija

NLB Propria d.o.o., Belgrade - v likvidaciji

Real estate

Republic of Slovenia 

CBS Invest d.o.o., Sarajevo

Real estate

Republic of Bosnia 
and Herzegovina 

538

12

665

309

231

2,349

1,613

398

55

101

154

1,213

(124)

(12)

(114)

(133)

(77)

426

(25)

(483)

(38)

NLB InterFinanz AG, Zürich in Liquidation

Finance

Switzerland 

7,750

(1,771)

NLB InterFinanz Praha s.r.o., Prague

Finance

Czech Republic 

NLB InterFinanz d.o.o., Belgrade

Finance

Republic of Serbia 

Prospera plus d.o.o., Ljubljana - v likvidaciji

Tourist and 
catering trade

Republic of Slovenia 

209

(16)

185

302

(17)

(240)

LHB AG, Frankfurt

Finance

Republic of Germany 

6,412

3,916

99,997

99,997

99,997

99,997

100

100

51

100

100

-

100

100

100

100

100

100

51

100

100

-

100

100

100

100

12.71

12.71

100

100

-

-

100

100

100

100

100

100

100

100

-

-

100

100

-

-

100

100

100

100

100

100

100

100

-

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

NLB Group 2017 Annual Report243

Data on subsidiaries as included in the 
consolidated financial statements of  NLB 
Group as at 31.12.2016:

Nature of 
Business

Country of 
Incorporation

Equity as at 
31.12.2016

Profit/(loss) 
for  2016

NLB’s 
shareholding 
%

NLB’s voting 
rights%

NLB Group’s 
shareholding 
%

NLB Group’s 
voting 
rights%

in EUR thousand

Core members

NLB Banka a.d., Skopje

Banking

Republic of Macedonia 

129,083

24,997

NLB Banka a.d., Podgorica

Banking

Republic of Montenegro 

75,787

5,318

86.97

99.36

86.97

98.00

86.97

99.36

86.97

98.00

NLB Banka a.d., Banja Luka

Banking

Republic of Bosnia 
and Herzegovina 

74,607

14,117

99.85

99.85

99.85

99.85

NLB Banka sh.a., Prishtina

Banking

Republic of Kosovo

62,845

11,263

81.21

81.21

81.21

81.21

NLB Banka d.d., Sarajevo

Banking

Republic of Bosnia 
and Herzegovina 

60,780

5,357

97.34

97.35

97.34

97.35

NLB Banka a.d., Belgrade

Banking

Republic of Serbia 

45,526

2,152

99,997

99,997

99,997

99,997

NLB Srbija d.o.o., Belgrade

Real estate

Republic of Serbia 

27,906

NLB Skladi d.o.o., Ljubljana

Finance

Republic of Slovenia 

NLB Nov penziski fond a.d., Skopje

Insurance

Republic of Macedonia 

NLB Crna Gora d.o.o., Podgorica

Real estate

Republic of Montenegro 

7,948

6,155

1,238

555

2,951

979

305

Non-core members

NLB Leasing d.o.o., Ljubljana

Finance

Republic of Slovenia 

10,112

(18,316)

Optima Leasing d.o.o., Zagreb - "u likvidaciji"

Finance

Republic of Croatia 

4,716

(3,115)

NLB Leasing Podgorica d.o.o., 
Podgorica - "u likvidaciji"

Finance

Republic of Montenegro 

853

NLB Leasing d.o.o., Belgrade - u likvidaciji

Finance

Republic of Serbia 

4,495

NLB Leasing d.o.o., Sarajevo 

Finance

Republic of Bosnia 
and Herzegovina 

NLB Lizing d.o.o.e.l., Skopje - vo likvidacija

Finance

Republic of Macedonia 

(724)

873

(754)

(215)

(150)

8

100

100

51

100

100

-

100

100

100

100

100

100

51

100

100

-

100

100

100

100

Tara Hotel d.o.o., Budva

Real estate

Republic of Montenegro 

16,899

(5,946)

12.71

12.71

PRO-REM d.o.o., Ljubljana - v likvidaciji

Real estate

Republic of Slovenia 

19,812

OL Nekretnine d.o.o., Zagreb - u likvidaciji

Real estate

Republic of Croatia 

BH-RE d.o.o., Sarajevo

Real estate

Republic of Bosnia 
and Herzegovina 

REAM d.o.o., Zagreb

Real estate

Republic of Croatia 

REAM d.o.o., Podgorica

Real estate

Republic of Montenegro 

REAM d.o.o., Belgrade

Real estate

Republic of Serbia 

653

3

37

443

105

SR-RE d.o.o., Belgrade

Real estate

Republic of Serbia 

1,837

NLB Propria d.o.o., Ljubljana - v likvidaciji

Real estate

Republic of Slovenia 

CBS Invest d.o.o., Sarajevo

Real estate

Republic of Bosnia 
and Herzegovina 

880

12

(216)

(173)

(9)

(90)

(83)

(104)

(163)

67

(40)

NLB InterFinanz AG, Zürich in Liquidation

NLB InterFinanz Praha s.r.o., Prague

Finance

Finance

Czech Republic 

Switzerland 

8,976

(4,716)

NLB InterFinanz d.o.o., Belgrade

Finance

Republic of Serbia 

Prospera plus d.o.o., Ljubljana

Tourist and 
catering trade

Republic of Slovenia 

LHB AG, Frankfurt

Finance

Republic of Germany 

2,316

NLB Factoring a.s. - "v likvidaci", Brno

Finance

Czech Republic 

93

(94)

1

373

23

(40)

6

(428)

(280)

100

100

-

-

100

100

100

100

100

100

100

-

-

100

100

100

-

-

100

100

100

100

100

100

100

-

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

NLB Group 2017 Annual Report244

Changes in ownership interest in 
subsidiaries of  NLB Group in 2017 and 
2016 are presented in note 3. 

Data on subsidiaries with significant non-controlling interests, before intercompany eliminations

NLB Banka, Skopje

NLB Banka, Prishtina

in EUR thousand

Non-controlling interest in equity in %

Non-controlling interest's voting rights in %

Income statement and statement of comprehensive income

Revenues

Profit/(loss) for the year

Atributable to non-controlling interest

Other comprehensive income

Total comprehensive income

Atributable to non-controlling interest

Paid dividends to non-controlling interest

Statement of financial position

Current assets

Non-current assets

Current liabilities

Non-current liabilities

Equity

Atributable to non-controlling interest

b)  Analysis by type of investment in associates and joint ventures 

2017

13.03

13.03

82,983

40,004

5,213

1,311

41,315

5,383

1,795

657,436

578,475

871,453

207,849

156,609

20,406

2016

13.03

13.03

80,036

24,997

3,257

(427)

24,570

3,201

1,233

574,520

578,569

810,619

213,387

129,083

16,820

2017

18.79

18.79

34,741

14,197

2,668

(183)

14,014

2,633

1,908

320,580

263,506

430,501

86,880

66,705

12,534

2016

18.79

18.79

32,815

11,263

2,116

88

11,351

2,133

1,547

297,485

218,630

363,590

89,680

62,845

11,809

NLB Group

NLB Group

in EUR thousand

NLB

NLB

Carrying amount of the NLB Group's interest 

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Other financial organisations

Enterprises

Total

NLB Group’s associates

43,765

-

43,765

43,008

240

43,248

6,600

332

6,932

6,600

431

7,031

2017

2016

in EUR thousand

Nature of Business

Country of 
Incorporation

Shareholding % 

Voting rights % Shareholding % 

Voting rights %

Bankart d.o.o., Ljubljana

Card processing Republic of Slovenia

Skupna pokojninska družba d.d., Ljubljana

Insurance Republic of Slovenia

ARG - Nepremičnine d.o.o., Horjul

Real estate Republic of Slovenia

Kreditni biro SISBON, d.o.o., Ljubljana - v likvidaciji

Credit bureau Republic of Slovenia

39.44

28.13

75.00

-

39.44

28.13

75.00

-

39.44

28.13

75.00

29.68

39.44

28.13

75.00

29.68

NLB Group 2017 Annual ReportBy contractual agreement between the 
shareholders, NLB does not control ARG-
Nepremičnine, Horjul, but does have a 

significant influence. Therefore, the entity is 
accounted as an associate.

Carrying amount of interests in associates included in the consolidated financial statements of NLB Group 

Carrying amount of the NLB Group's interest 

NLB Group's share of:

- Profit for the year

- Other comprehensive income

- Total comprehensive income

245

2017

11,781

1,338

40

1,378

in EUR thousand

2016

13,009

1,462

(234)

1,228

In 2017 NLB Group did not recognise 
a share of  profit of  an associate in the 
amount of  EUR 65 thousand (31.12.2016: 

unrecognised profit EUR 48 thousand), 
as it still has the cumulative unrecognised 
share of  losses of  an associate that as 

at 31.12.2017 amounted to EUR 2,337 
thousand (31.12.2016: EUR 2,402 
thousand). 

NLB Group’s joint ventures

NLB Vita d.d., Ljubljana

Prvi Faktor Group, Ljubljana

2017

2016

Nature of Business

Country of 
Incorporation

Voting rights%

Voting rights%

Insurance

Republic of Slovenia

Finance

Republic of Slovenia

50

50

50

50

In 2017 NLB Group did not recognise a 
share of  profit of  a joint venture in the 
amount of  EUR 2,949 thousand, as it still 

has a cumulative unrecognised share of  
losses of  a joint venture that as at 31.12.  

amounted to EUR 14,371 thousand 
(31.12.2016: EUR 17,320 thousand).

NLB Group 2017 Annual Report246

Summarised financial information on material joint venture NLB Vita, Ljubljana 

included in the consolidated financial statements of NLB Group:

NLB Vita d.d., Ljubljana

Revenues

Interest income

Interest expense

Depreciation and amortisation

Income tax

Profit for the year

Other comprehensive income

Total comprehensive income

NLB Group's share of:

- Profit for the year

- Other comprehensive income

Total assets

Cash and cash equivalents

Total liabilities

Equity

NLB Group's ownership interest in joint venture

Carrying amount of the NLB Group's interest in joint venture

c)  Movements of investments in associates and joint ventures 

NLB Group

Balance as at 1.1.

Share of results before tax

Share of tax

Net gains/(losses) recognised in other comprehensive income

Dividends received

Liquidation of an associate

Other

Balance as at 31.12. 

2017

80,747

7,310

(2)

(212)

(1,520)

6,889

298

7,186

3,444

149

in EUR thousand

2016

74,342

7,038

(1)

(241)

(1,422)

7,394

4,434

11,828

3,697

2,216

31.12.2017

31.12.2016

453,028

28

389,060

63,968

31,984

31,984

2017

43,248

5,585

(803)

189

409,513

2,541

349,035

60,478

30,239

30,239

in EUR thousand

2016

39,696

6,097

(938)

1,982

(4,215)

(3,587)

(239)

-

-

(2)

43,765

43,248

NLB Group 2017 Annual Report5.13. 

Other assets

247

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Assets, received as collateral (note 6.1.o)

77,500

79,059

Inventories

Deferred expenses

Claim for taxes and other dues

Prepayments

Total

8,879

4,324

1,675

971

8,913

4,597

1,305

684

93,349

94,558

4,811

335

2,886

375

285

8,692

4,263

460

3,096

389

211

8,419

Assets received as collateral and inventories 
on NLB Group in the amount of  EUR 
76,222 thousand (31.12.2016: EUR 76,416 

thousand) and on NLB in the amount of  
EUR 4,811 thousand (31.12.2016: EUR 
4,263 thousand) consist of  real estate. 

5.14. 

Movements in allowance for the impairment of banks, loans, and advances to customers and other financial assets

a)  Impairment of loans and advances to individuals                  

Granted overdrafts

Loans for houses 
and flats

Consumer loans

Other loans

Total

in EUR thousand

49,351

53,401

21,511

142,819

NLB Group

Balance as at 1.1.2016

Effects of translation of foreign operations 
to presentation currency

Impairment (note 4.12.)

Write-offs

Repayments of written-off receivables

Exchange differences

Other

18,556

(32)

2,587

(4,973)

-

-

-

(49)

4,436

(123)

3,261

(21,900)

(20,369)

-

29

-

Balance as at 31.12.2016

16,138

31,867

Effects of translation of foreign operations 
to presentation currency

Impairment (note 4.12.)

Write-offs

Repayments of written-off receivables

Exchange differences

Other

40

2,157

(4,725)

823

-

-

84

(1,072)

(1,405)

210

(236)

-

Balance as at 31.12.2017

14,433

29,448

39,712

14,614

98,207

3

2,516

(10,241)

1,143

(87)

-

14,845

(413)

3,423

(4,421)

750

434

(4)

(201)

12,800

(57,483)

1,342

(56)

(5)

99,216

(37)

8,916

(12,097)

2,018

195

(4)

199

2

(5)

36,366

252

4,408

(1,546)

235

(3)

-

NLB Group 2017 Annual Report248

NLB

Balance as at 1.1.2016

Impairment (note 4.12.)

Write-offs

Exchange differences

Balance as at 31.12.2016

Impairment (note 4.12.)

Write-offs

Repayments of written-off recievables

Exchange differences

Balance as at 31.12.2017

Granted overdrafts

Loans for houses 
and flats

Consumer loans

Other loans

14,960

2,303

(4,509)

-

12,754

1,513

(1,817)

-

-

33,432

5,495

(20,513)

8

18,422

97

(976)

20

(198)

17,808

1,930

(13,527)

-

6,211

(18)

(456)

-

-

12,450

17,365

5,737

1,976

517

(811)

-

1,682

1,376

(359)

354

-

3,053

in EUR thousand

Total

68,176

10,245

(39,360)

8

39,069

2,968

(3,608)

374

(198)

38,605

b)  Impairment of loans and advances to legal entities 

NLB Group

Balance as at 1.1.2016

Effects of translation of foreign operations 
to presentation currency

Impairment (note 4.12.)

Write-offs

Repayments of written-off receivables

Exchange differences

Other

Balance as at 31.12.2016

Effects of translation of foreign operations 
to presentation currency

Impairment (note 4.12.)

Write-offs

Repayments of written-off receivables

Exchange differences

Disposal of subsidiary

Other

Loans and 
advances to 
government

Loans and 
advances to banks

Loans and 
advances 
to financial 
organisations

Loans and 
advances to 
large corporate 
customers

Loans and 
advances to Small- 
and medium-sized 
enterprises

in EUR thousand

Total

19,872

(7)

(2,604)

(690)

110

-

(5)

16,676

14

(7,706)

(352)

318

(10)

-

-

242

45,383

329,224

725,537

1,120,258

(1)

74

(1)

35

-

-

349

4

187

-

36

-

-

-

-

(318)

(703)

(14,842)

(16,052)

56,578

(1,029)

23,154

(710)

(72,990)

(273,891)

(348,282)

-

4

(2)

3,354

(719)

-

7,581

241

(166)

11,080

(474)

(173)

29,833

242,499

515,177

804,534

3

(465)

(249)

(693)

(2,244)

(34,422)

(5,862)

(50,047)

(22,596)

(45,633)

(141,024)

(209,605)

22

(22)

-

-

2,659

742

(4,153)

-

10,842

1,609

(6,898)

(213)

13,877

2,319

(11,051)

(213)

Balance as at 31.12.2017

8,940

576

4,996

161,227

373,382

549,121

NLB Group 2017 Annual ReportLoans and 
advances to 
government

Loans and 
advances to banks

Loans and 
advances 
to financial 
organisations

Loans and 
advances to 
large corporate 
customers

Loans and 
advances to Small- 
and medium-sized 
enterprises

NLB

Balance as at 1.1.2016

Impairment (note 4.12.)

Write-offs

Repayments of written-off receivables

Exchange differences

Balance as at 31.12.2016

Impairment (note 4.12.)

Write-offs

Repayments of written-off receivables

Exchange differences

Balance as at 31.12.2017

6,799

(163)

(689)

110

-

6,057

(1,891)

-

210

-

4,376

197

(196)

(1)

-

-

-

-

-

-

-

-

c)  Impairment of other financial assets

Balance as at 1.1.2016

Effects of translation of foreign operations to presentation currency

Impairment (note 4.12.)

Write-offs

Exchange differences

Repayments of written-off receivables

Other

Balance as at 31.12.2016

Effects of translation of foreign operations to presentation currency

Impairment (note 4.12.)

Write-offs

Exchange differences

Repayments of written-off receivables

Balance as at 31.12.2017

249

in EUR thousand

Total

626,739

14,545

56,231

(5,005)

(446)

-

17

50,797

(15,569)

(23,522)

-

(22)

200,000

5,065

363,512

14,844

(39,415)

(138,831)

(179,382)

1,486

6

167,142

(22,068)

(40,580)

1,617

(21)

2,149

9

241,683

(3,221)

3,745

32

465,679

(42,749)

(84,507)

(148,609)

2,383

(30)

4,210

(73)

11,684

106,090

156,308

278,458

NLB Group

27,078

43

625

in EUR thousand

NLB

5,123

-

356

(12,417)

(1,726)

(39)

165

(2)

15,453

65

1,130

(5,043)

(17)

117

(1)

19

-

3,771

-

587

(1,189)

-

22

11,705

3,191

NLB Group 2017 Annual Report250

5.15. 

Trading liabilities

Derivatives, excluding hedges

Swap contracts

  - currency swaps

  - interest rate swaps

Options

  - interest rate options

Forward contracts

  - currency forward

Total

The notional amounts of  derivative 
financial instruments are disclosed in  
note 5.24.b.

5.16. 

Financial liabilities, measured at amortised cost

Analysis by type of financial liabilities, measured at the amortised cost

Deposits from banks and central banks

Borrowings from banks and central banks

Due to customers

Borrowings from other customers

Debt securities in issue

Subordinated liabilities

Other financial liabilities

Total 

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

8,855

367

8,488

276

276

371

371

9,502

15,555

328

15,227

-

-

3,236

3,236

18,791

8,751

263

8,488

276

276

371

371

9,398

15,552

325

15,227

-

-

3,235

3,235

18,787

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

40,602

279,616

42,334

371,769

72,072

260,747

74,977

338,467

9,878,378

9,437,147

6,810,967

6,615,390

74,286

-

27,350

111,019

83,619

277,726

27,145

110,295

5,726

-

-

4,274

277,726

-

71,534

68,784

10,411,251

10,350,035

7,221,046

7,379,618

NLB Group 2017 Annual Report251

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

36,331

34,828

71,383

74,434

7,332,344

6,415,927

5,455,657

4,781,616

203,228

156,713

200,629

124,918

80,325

140,379

83,745

101,536

1,692,840

1,584,892

1,042,298

1,015,371

5,279,563

4,505,488

4,192,655

3,580,964

4,271

7,506

689

543

2,546,034

3,021,220

1,355,310

1,833,774

52,727

129,030

281,527

150,835

122,401

350,431

44,343

66,826

185,156

147,914

78,767

246,584

2,082,750

2,397,553

1,058,985

1,360,509

9,918,980

9,479,481

6,883,039

6,690,367

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

279,616

371,769

74,286

17,058

49,257

7,971

83,619

20,063

56,728

6,828

353,902

455,388

260,747

5,726

-

-

5,726

266,473

338,467

4,274

-

-

4,274

342,741

a)  Deposits from banks and central banks and amounts due to customers

Deposits on demand

- banks and central banks

- other customers

  - governments

  - financial organisations

  - companies

  - individuals

Other deposits

- banks and central banks

- other customers

  - governments

  - financial organisations

  - companies

  - individuals

Total

b)  Borrowings from banks and central banks and other customers

Loans

- banks and central banks

- other customers

  - governments

  - financial organisations

  - companies

Total

As at 31.12.2017, NLB Group and NLB 
had EUR 341,691 thousand in undrawn 
borrowings (31.12.2016: EUR 347,434 
thousand).

NLB Group 2017 Annual Report252

c)  Debt securities in issue

Carrying amount of issued securities

- traded on active markets

Bonds (in %)

- fixed rated

d)  Subordinated liabilities

NLB Group 

in EUR thousand

NLB Group and NLB

31.12.2017

31.12.2016

-

-

277,726

100.00

31.12.2017

31.12.2016

in EUR thousand

Currency

 Due date

Interest rate Carrying amount

Nominal value Carrying amount

Nominal value

Subordinated loans

EUR

30.6.2018

6 months EURIBOR +5% p.a.

12,221

5,132

9,997

27,350

12,000

5,000

10,000

27,000

12,103

5,151

9,891

27,145

12,000

5,000

10,000

27,000

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

36,578

20,931

11,343

14,826

9,665

1,682

15,994

111,019

32,704

28,671

13,382

11,781

8,537

1,440

13,780

110,295

32,132

4,393

4,456

11,146

6,662

1,627

11,118

71,534

29,350

8,499

5,593

8,393

6,583

1,398

8,968

68,784

EUR

30.6.2020

6 months EURIBOR + 7.7% p.a.

EUR

26.6.2025

6 months EURIBOR + 6.25% p.a.

Total

e)  Other financial liabilities

Debit or credit card payables

Items in the course of payment

Accrued expenses

Suppliers

Accrued salaries

Fees and commissions

Other financial liabilities

Total

Other financial liabilities mainly include 
liabilities to insurance companies, liabilities 
to employees, received warranties, 
obligation for purchase of  securities and 
trust services.

NLB Group 2017 Annual Report5.17. 

Provisions

a)  Analysis by type of provisions

Provisions for financial guarantees (note 5.24.a)

Provisions for non-financial guarantees (note 5.24.a)

Provisions for other credit commitments (note 5.24.a)

Employee benefit provisions

Restructuring provisions

Provisions for legal issues

Other provisions

Total

Provisions for legal issues are recognised 
based on expectations regarding the 
probable outcome of  legal disputes. 

As at 31.12.2017, NLB Group was involved 
in 38 (31.12.2016: 41) legal disputes with 
material claims against group members in 
a total amount of  EUR 585,406 thousand, 
excluding accrued interest (31.12.2016: 
EUR 631,918 thousand). As at 31.12.2017, 
NLB was involved in 19 (31.12.2016: 19) 
legal disputes with material monetary 
claims against NLB. The total amount of  
these claims, excluding accrued interest, 
was EUR 399,824 thousand (31.12.2016: 
EUR 417,041 thousand). 

In connection with legal issues, the biggest 
amount of  material monetary claims relates 
to civil claims filed by Privredna banka 
Zagreb (the PBZ) and Zagrebačka banka 
(the ZaBa) against NLB, referring to the 
old savings of  LB Branch Zagreb savers, 
which were transferred to these two banks 
in a principal amount of  approximately 
EUR 167.1 million. Due to the fact the 
proceedings have been pending for such 
a long time, the penalty interest already 
exceeds the principal amount. As NLB 
is not liable for the old foreign currency 
savings, based on numerous process 
and content-related reasons, NLB has 
all along objected to these claims. Two 
key reasons NLB is not liable for the old 
foreign currency savings are that it was only 
founded on the basis of  the Constitutional 

253

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

9,497

19,724

7,694

20,440

15,284

15,786

214

88,639

25,327

22,745

5,609

19,758

10,014

15,194

2,267

100,914

7,806

19,069

7,382

16,712

14,687

4,958

203

70,817

23,131

21,777

4,957

15,384

8,750

3,282

2,265

79,546

Act on 27 July 1994 (at the time the 
savings were deposited with LB Branch 
Zagreb, NLB did not yet exist), and NLB 
did not assume any of  such obligations. 
Moreover, this is a former Yugoslavia 
succession matter, as the governments of  
the Republic of  Slovenia and the Republic 
of  Croatia agreed in a Memorandum of  
Understanding signed in 2013 whose intent 
was to find a solution to the transferred 
foreign currency savings of  Ljubljanska 
banka in Croatia (LB) on the basis of  the 
Agreement on Succession Issues. The 
Memorandum also said that the Republic 
of  Croatia would ensure the stay all the 
proceedings commenced by the PBZ and 
the ZaBa in relation to the transferred 
foreign currency savings until the issue was 
finally resolved.

Despite the agreement in Memorandum of  
Understanding to stay all the proceedings 
commenced, the Court of  Appeal, the 
County Court of  Zagreb, ruled in three 
claims (as explained bellow in details) in 
favour of  the plaintiff. NLB then filed in 
the case from May 2015 a constitutional 
appeal with the Constitutional Court of  
the Republic of  Croatia and in relation 
to the ruling, dated 26 September 2017 
(received on 16 November 2017) and the 
ruling, dated 21 November 2017(received 
on 26 January 2018) an extraordinary legal 
measure with the Supreme Court of  the 
Republic of  Croatia was filed against the 
aforementioned final judgements. In the 

other cases, with respect to which court 
procedures described above are pending, 
final judgments have not yet been issued.

Conversely, in another case, a claim 
filed by the PBZ was refused and the 
judgment became final in favour of  NLB. 
Extraordinary legal measure with the 
Supreme Court of  the Republic of  Croatia, 
filed by the plaintiff, was dismissed by 
Supreme Court on 16 June 2015.

In May 2015 the Court of  Appeal, the 
County Court of  Zagreb, ruled in one 
claim to reject the complaints raised 
by the LB and NLB and awarded that 
the plaintiff PBZ be paid the principal 
value of  EUR 254.76 and costs of  the 
proceedings totalling HRK 15,781.25, 
both with accompanying accrued penalty 
interest. NLB then filed a constitutional 
appeal against the aforementioned final 
judgement as it found the court decision 
contrary to the legislation in force as well as 
the Memorandum concluded between the 
Republic of  Slovenia and the Republic of  
Croatia.

On 16 November 2017, NLB received the 
judgement of  Županijski sud in Zagreb, 
which as the Court of  the second instance 
changed the judgment of  the Court of  the 
first instance, with which the claim against 
NLB was refused, in such a way that the 
defendants NLB and LB are jointly and 
severally obliged to pay to the plaintiff 

NLB Group 2017 Annual Report254

ZaBa the principal in the amount of  EUR 
492.430,53  plus interest, which exceeds 
the principal amount and litigation costs 
in the amount of  approximately EUR 99 
thousand with penalty interest. LB and 
NLB are, in accordance with the judgment, 
obliged to pay all relevant amounts jointly 
and severally. Given the fact that such 
ruling became final and enforceable and 
recognizing fundamental EU principles 
on mutual recognition of  judgments, 
the payment had to be completed by 
1 December 2017. Nevertheless, NLB 
challenged the judgment with the 
extraordinary legal measure on the 
Supreme Court of  the Republic of  Croatia 
and later, if  necessary, will also challenge 
the judgment with all other available 

remedies, as the obligations of  the old 
foreign currency savings in accordance with 
Slovenian Constitutional Law are not the 
liabilities of  the NLB.

In another case Županijski sud in Zagreb, 
which as the Court of  the second instance 
in a judgment dated 21 November 2017 
upheld the judgment of  the Court of  first 
instance dated 21 January 2014, with 
which was decided that the defendants 
NLB and LB are jointly and severally 
obliged to pay to the plaintiff Privredna 
banka Zagreb (“PBZ”) the principal in 
the amount of  EUR 220.115,,98 plus 
interest and litigation costs in the amount 
of  approximately EUR 93 thousand with 
penalty interest until payment. LB and 

NLB are, in accordance with the judgment, 
obliged to pay all relevant amounts jointly 
and severally. In accordance with the 
final judgment the payment should be 
completed up to and including 12 February 
2018. NLB has challenged the judgment 
with the extraordinary legal measure with 
the Supreme Court of  the Republic of  
Croatia and later, if  necessary, will also 
challenge the judgment with all other 
available remedies, as the obligations of  the 
old foreign currency savings in accordance 
with Slovenian Constitutional Law are not 
the liabilities of  the NLB.

Provisions for these claims are not formed 
since NLB believes there are no legal 
grounds for them.

b)  Movements in provisions for guarantees and commitments

Financial guarantees

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Additional provisions/provisions released (note 4.11.)

Utilised during year

Exchange differences

Balance as at 31.12. 

Non-financial guarantees

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Additional provisions/provisions released (note 4.11.)

Exchange differences

Balance as at 31.12. 

NLB Group

NLB

in EUR thousand

2017

25,327

11

(2,587)

(13,254)

(3)

9,494

2016

47,737

(16)

(4,521)

(17,894)

21

25,327

2017

23,131

-

(2,069)

(13,254)

(2)

7,806

2016

44,583

-

(3,565)

(17,894)

7

23,131

NLB Group

NLB

in EUR thousand

2017

22,745

4

(3,024)

(1)

19,724

2016

31,034

(2)

(8,295)

8

2017

21,777

-

(2,716)

8

22,745

19,069

2016

29,863

-

(8,093)

7

21,777

NLB Group 2017 Annual ReportOther credit commitments

NLB Group

NLB

in EUR thousand

255

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Additional provisions/provisions released (note 4.11.)

Exchange differences

Balance as at 31.12. 

c)  Movements in employee benefit provisions

Post-employment benefits

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Transfer to non-current assets and disposal group held for sale

Additional provisions (note 4.9.)

Provisions released (note 4.9.)

Interest expenses (note 4.1.)

Utilised during year (payments)

Actuarial gains and losses

Balance as at 31.12. 

Other employee benefits

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Transfer to non-current assets and disposal group held for sale

Additional provisions (note 4.9.)

Provisions released (note 4.9.)

Interest expenses (note 4.1.)

Utilised during year

Balance as at 31.12. 

Other employee benefits include NLB 
Group’s obligations for jubilee long-service 
benefits and unused annual leave.

2017

5,609

2

2,151

(65)

7,697

NLB Group

2017

13,130

9

(9)

559

(465)

188

(90)

822

14,144

2016

3,228

(1)

2,384

(2)

5,609

2016

14,205

(2)

-

594

(215)

274

(210)

(1,516)

13,130

2017

4,957

-

2,489

(64)

7,382

NLB

2017

10,886

-

-

462

-

93

(53)

950

12,338

2016

3,197

-

1,761

(1)

4,957

in EUR thousand

2016

11,786

-

-

473

-

171

(78)

(1,466)

10,886

NLB Group

NLB

in EUR thousand

2017

6,628

11

(52)

4,131

(176)

54

(4,300)

6,296

2016

7,060

(2)

-

4,065

(514)

83

(4,064)

6,628

2017

4,498

-

-

2,584

-

17

(2,725)

4,374

2016

4,773

-

-

2,628

(258)

34

(2,679)

4,498

NLB Group 2017 Annual Report256

d)  Movements in restructuring provisions

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Additional provisions (note 4.11.)

Utilised during year

Balance as at 31.12. 

NLB Group

NLB

in EUR thousand

2017

10,014

5

8,588

(3,323)

15,284

2016

3,477

(3)

10,644

(4,104)

10,014

2017

8,750

-

8,400

(2,463)

14,687

2016

3,429

-

9,377

(4,056)

8,750

NLB Group has adopted a new business 
strategy and initiated key strategic 
initiatives, aiming among others towards 
a leaner organisation, optimisation of  
processes, implementation of  a new IT 

strategy with a focus on digitalisation 
and simplification, and adjustment of  the 
organisational structure. These initiatives 
will result in a decreased number of  
employees in the coming years. Built 

provisions are expected to be used for 
redundancy payments in the next three 
years. 

e)  Movements in provisions for legal issues

Balance as at 1.1.

Effects of translation of foreign operations to presentation currency

Additional provisions (note 4.11.)

Provisions released (note 4.11.) 

Utilised during year

Exchange differences

Balance as at 31.12. 

f)  Movements in other provisions

Balance as at 1.1.

Additional provisions (note 4.11.)

Provisions released (note 4.11.) 

Utilised during year

Balance as at 31.12. 

NLB Group

NLB

in EUR thousand

2017

15,194

175

4,940

(4,258)

(245)

(20)

15,786

2016

13,465

(74)

5,291

(1,039)

(2,462)

13

15,194

2017

3,282

-

1,831

-

(155)

-

4,958

2016

5,075

-

401

(256)

(1,949)

11

3,282

NLB Group

NLB

in EUR thousand

2017

2,267

32

(591)

(1,494)

214

2016

2,433

-

(107)

(59)

2,267

2017

2,265

-

(591)

(1,471)

203

2016

2,431

-

(107)

(59)

2,265

NLB Group 2017 Annual Report5.18. 

Deferred income tax

a)  Analysis by type of deferred income taxes

257

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Deferred income tax assets

Valuation of financial instruments and capital investments

25,513

19,301

25,475

19,424

Impairment provisions

Employee benefit provisions

Depreciation and valuation of non-financial assets

170

4,018

976

387

3,208

1,113

2

3,432

162

2

2,736

175

Total deferred income tax assets

30,677

24,009

29,071

22,337

10,077

1,097

1,996

-

13,170

18,603

(1,096)

NLB Group

2017

8,691

6,710

1,214

724

37

6

1,747

1,657

-

90

12,233

1,278

3,471

19

17,001

7,735

(727)

2016

(217)

2,503

(3,505)

1,016

(239)

8

(1,858)

(1,207)

(460)

(191)

9,067

246

-

-

11,463

252

-

-

9,313

11,715

19,758

-

NLB

2017

7,164

6,565

-

606

(7)

-

1,972

1,882

-

90

10,622

-

2016

3,083

2,428

(6)

681

(20)

-

(1,600)

(949)

(460)

(191)

Deferred income tax liabilities

Valuation of financial instruments

Depreciation and valuation of non-financial assets

Impairment provisions

Other

Total deferred income tax liabilities

Net deferred income tax assets

Net deferred income tax liabilities

Included in the income statement for the current year

- valuation of financial instruments and capital investments

- impairment provisions

- employee benefit provisions

- depreciation and valuation of non-financial assets

- other

Included in other comprehensive income for the current year

- valuation of available-for-sale financial assets

- cash flow hedges 

- actuarial assumptions and experience

As at 31.12.2017, NLB recognised EUR 
29,071 thousand in deferred tax assets 
(31.12.2016: EUR 22,337 thousand). 
Unrecognised deferred tax assets amount 
to EUR 277,325 thousand (31.12.2016: 
EUR 265,149 thousand), of  which EUR 
204,657 thousand (31.12.2016: EUR 
208,678 thousand) relates to unrecognised 
deferred tax assets from tax loss, and EUR 
72,668 thousand (31.12.2016: EUR 56,471 
thousand) to unrecognised deferred tax 
assets from impairments of  non-strategic 
capital investments.

NLB Group 2017 Annual Report258

b)  Movements in deferred income taxes

Deferred income tax assets

NLB Group

Balance as at 1.1.2016

Effects of translation of foreign operations 
to presentation currency

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31.12.2016

Effects of translation of foreign operations 
to presentation currency

Transfer to non-current assets and 
disposal group held for sale

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31.12.2017

Employee benefit 
provisions

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-
financial assets

Impairment  
provisions

2,385

(2)

1,016

(191)

3,208

-

(4)

724

90

4,018

17,479

(1)

2,488

(665)

19,301

-

-

6,607

(395)

25,513

1,130

(1)

(16)

-

1,113

7

-

(144)

-

976

554

(4)

(163)

-

387

6

-

(223)

-

170

NLB

Balance as at 1.1.2016

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31.12.2016

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31.12.2017

Employee benefit 
provisions

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-
financial assets

Impairment  
provisions

2,246

681

(191)

2,736

606

90

3,432

17,550

2,413

(539)

19,424

6,462

(411)

25,475

182

(7)

-

175

(13)

-

162

8

(6)

-

2

-

-

2

in EUR thousand

Total

21,548

(8)

3,325

(856)

24,009

13

(4)

6,964

(305)

30,677

in EUR thousand

Total

19,986

3,081

(730)

22,337

7,055

(321)

29,071

NLB Group 2017 Annual ReportDeferred income tax liabilities

NLB Group

Balance as at 1.1.2016

Effects of translation of foreign operations 
to presentation currency

Charged/(credited) to profit and loss

Charged/(credited) to other comprehensive income

Balance as at 31.12.2016

Effects of translation of foreign operations 
to presentation currency

Transfer to non-current assets and disposal group held for sale

Disposal of subsidiary

Charged/(credited) to profit and loss

Charged/(credited)to other comprehensive income

Balance as at 31.12.2017

NLB

Balance as at 1.1.2016

Charged/(credited) to profit and loss

Charged/(credited) to other comprehensive income

Balance as at 31.12.2016

Charged/(credited) to profit and loss

Charged/(credited) to other comprehensive income

Balance as at 31.12.2017

Impairment 
provisions

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-
financial assets

Other

129

-

3,342

-

3,471

1

-

(39)

(1,437)

-

1,996

11,249

1,056

(3)

(15)

1,002

12,233

7

(8)

-

(103)

(2,052)

10,077

(1)

223

-

1,278

-

-

-

(181)

-

1,097

27

-

(8)

-

19

-

(13)

-

(6)

-

-

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-
financial assets

10,608

(15)

870

11,463

(103)

(2,293)

9,067

239

13

-

252

(6)

-

246

259

in EUR thousand

Total

12,461

(4)

3,542

1,002

17,001

8

(21)

(39)

(1,727)

(2,052)

13,170

in EUR thousand

Total

10,847

(2)

870

11,715

(109)

(2,293)

9,313

5.19. 

Income tax relating to components of other comprehensive income

2017

Actuarial gains and lossess

Available-for-sale financial assets

Share of associates and joint ventures

Total

NLB Group

NLB

in EUR thousand

Before tax 
amount

Tax expense

Net of tax 
amount

Before tax 
amount

Tax expense

Net of tax 
amount

(810)

(7,261)

225

(7,846)

90

1,657

(36)

1,711

(720)

(5,604)

189

(950)

(9,904)

-

90

1,882

-

(860)

(8,022)

-

(6,135)

(10,854)

1,972

(8,882)

NLB Group 2017 Annual Report260

2016

NLB Group

NLB

in EUR thousand

Before tax 
amount

Tax expense

Net of tax 
amount

Before tax 
amount

Tax expense

Net of tax 
amount

Actuarial gains and lossess

Available-for-sale financial assets

Cash flow hedge

Share of associates and joint ventures

1,515

3,899

2,703

2,725

(191)

(1,207)

(460)

(743)

Total

10,842

(2,601)

1,324

2,692

2,243

1,982

8,241

1,466

171

2,703

-

(191)

(949)

(460)

-

4,340

(1,600)

1,275

(778)

2,243

-

2,740

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

3,409

3,101

3,086

9,596

3,699

2,964

2,040

8,703

2,770

1,034

377

4,181

3,049

661

476

4,186

will be subject to a decision by the Bank’s 
Annual General Meeting. 

In 2017 NLB paid dividends for previous 
year in the amount of  3,189 EUR per 
share (2016: 2,194 EUR), which decreased 
retained earnings for EUR 63,780 
thousand (2016: EUR 43.880 thousand). 

5.22. 

Accumulated other 

comprehensive income and reserves

a)  Reserves

The share premium account as at 
31.12.2017 and 31.12.2016 comprises 
paid-up premiums in the amount of  EUR 
822,173 thousand and the revaluation of  
share capital from previous years in the 
amount of  EUR 49,205 thousand. 

As at 31.12.2017 and 31.12.2016 profit 
reserves in the amount of  EUR 13,522 
thousand relate entirely to legal reserves in 
accordance with the Companies Act. 

5.20. 

Other liabilities

Taxes payable

Deferred income

Payments received in advance

Total

5.21. 

Share capital

The share capital of  NLB amounts to EUR 
200,000 thousand and did not change 
during 2017. It comprises of  20,000,000 
no-par-value ordinary registered shares, 
with the corresponding value of  EUR 10.0 
for one share. All issued shares are fully 
paid and there are no un-issued authorised 
shares. As at 31.12.2017 and 31.12.2016, 
the Republic of  Slovenia was the only 
shareholder of  NLB. NLB Group does not 
own treasury shares.

The book value of  a NLB share on a 
consolidated level as at 31.12.2017 was 
82.7 EUR (31.12.2016: EUR 74.8), and 
on solo level was EUR 69.1 (31.12.2016: 
EUR 63.2). It is calculated as the ratio of  
net assets’ book value without other equity 
instruments issued and the number of  
shares.

Distributable profit as at 31.12.2017 
amounts to EUR 270,627 thousand 
(31.12.2016: EUR 145,313 thousand), 
and consists of  a net profit for 2017 in 
the amount of  EUR 189,094 thousand 
(2016: EUR 63,783 thousand) and retained 
earnings from previous years in the amount 
of  EUR 81,533 thousand. Its allocation 

NLB Group 2017 Annual Reportb)  Accumulated other comprehensive income

Available-for-sale financial assets - debt securities

Available-for-sale financial assets - equity securities

Actuarial defined benefit pension plans

Foreign currency translation

Hedge of a net investment in a foreign operation

Total

5.23. 

Capital adequacy ratios

Paid up capital instruments 

Share premium

Retained earnings - from previous years

Profit eligible - from current year

Accumulated other comprehensive income

Other reserves

Prudential filters: Value adjustments due to the requirements for prudent valuation

(-) Goodwill

(-) Other intangible assets

(-) Deferred tax assets that rely on future profitability and do not arise 
from temporary differences net of associated tax liabilities

261

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

43,860

3,735

(4,349)

41,954

11,017

(3,617)

(17,248)

(20,139)

754

26,752

754

29,969

28,346

850

(3,497)

-

-

28,574

8,644

(2,637)

-

-

25,699

34,581

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

200,000

871,378

296,773

29,280

(11,450)

13,522

(2,389)

(3,529)

200,000

871,378

246,656

49,890

(6,053)

13,522

(2,213)

(3,529)

200,000

871,378

81,533

-

(20)

13,522

(1,886)

-

200,000

871,378

81,530

-

5,205

13,522

(1,734)

-

(31,445)

(30,397)

(23,911)

(23,345)

-

(3,013)

-

(4,626)

COMMON EQUITY TIER 1 CAPITAL (CET1)

1,362,140

1,336,241

1,140,616

1,141,930

Additional Tier 1 capital

TIER 1 CAPITAL

Tier 2 capital

-

-

-

-

1,362,140

1,336,241

1,140,616

1,141,930

-

-

-

-

Total CAPITAL (OWN FUNDS) 

1,362,140

1,336,241

1,140,616

1,141,930

RWA for credit risk

RWA for market risks

RWA for credit valuation adjustment risk

RWA for operational risk

7,096,413

6,864,737

4,369,557

4,292,262

499,726

104,175

269,988

850

463

850

27,975

463

949,493

892,753

593,750

561,091

Total RISK EXPOSURE AMOUNT (RWA)

8,546,482

7,862,128

5,234,145

4,881,791

Common Equity Tier 1 Ratio

Tier 1 Ratio

Total Capital Ratio

15.9%

15.9%

15.9%

17.0%

17.0%

17.0%

21.8%

21.8%

21.8%

23.4%

23.4%

23.4%

* Profit eligible from the current year and capital ratios envisage dividends payments in 100% of profit after tax of NLB (EUR 189 million)

NLB Group 2017 Annual Report262

European bank capital legislation, 
comprising the CRR regulation and 
CRD IV directive, is based on the Basel 
III guidelines. Legislation defines three 
capital ratios reflecting a different quality 
of  capital:

•  Common Equity Tier 1 ratio (ratio 
between common or CET1 capital 
and weighted risk exposure amount or 
RWA), which must be at least 4.5%;
•  Tier 1 capital ratio (Tier 1 capital to 

RWA), which must be at least 6%; and
•  Total capital ratio (total capital to RWA), 

which must be at least 8%.

In addition to the aforementioned ratios, 
which form the Pillar 1 requirement, the 

Bank must meet other requirements and 
recommendations that are being imposed 
by the supervisory institutions or by the 
legislation:

•  Pillar 2 Requirement (SREP 

requirement): bank specific, obligatory 
requirement set by the supervisory 
institution through the SREP process 
(together with the Pillar 1 requirement 
it represents the minimum total SREP 
requirement – TSCR);

•  Applicable combined buffer 

requirement (CBR): system of  capital 
buffers to be added on top of  TSCR – 
breaching of  the CBR is not a breach 
of  capital requirement, but triggers 
limitations in payment of  dividends and 

other distributions from capital. Some 
of  the buffers are prescribed by law for 
all banks and some of  them are bank 
specific, set by the supervisory institution 
(CBR and TSCR together form the 
overall capital requirement – OCR); 

•  Pillar 2 Guidance: capital 

recommendation over and above the 
OCR, set by the supervisory institution 
through the SREP process. It is bank-
specific, and as a recommendation 
not obligatory. Any non-compliance 
does not affect dividends or other 
distributions from capital, however, it 
might lead to intensified supervision and 
imposition of  measures to re-establish a 
prudent level of  capital.

Table 24: NLB’s overall capital requirement on the consolidated level for 2017

CBR
(CET1)
1.25

P2R
(CET1)
3.5

P1
(CET1/T2)
2

P1
(CET1/A1)
1.5

P1
(CET1)
4.5

Consolidated buffer requirement (CBR)

• Dir 2013/36/EU (CRD IV)/ZBan-2

• CET1 only

• applicable buffers:

   - capital conservation buffer (1.25%)

   - countercyclical buffer (0%)

   - O-SII buffer (1% from 2019)

Pillar 2 requirement (P2R)

• Reg 1024/2013

• additional own funds requirement

   set by ECB (SREP decision: 3.50%)

• bank specific 

• CET1 only

Pillar 1 requirement (P1)

• minimum own funds requirement

• min ratios set by Reg 575/2013 (CRR)

   for all EU banks:

   - CET1 ratio: min 4.5%

   - T1 ratio: min 6%

   - total capital ratio: min 8%

Overall capital

requirement

(OCR)

Total SREP capital

requirement (TSCR)

NLB Group 2017 Annual Report 
263

In preparation of  the internal capital 
adequacy assessment (ICAAP), NLB 
Group identifies risks not included in the 
calculation under the regulatory approach 
(Pilar 1), but have a significant impact on 
their operation. The scope of  additional 
credit risks also includes the concentration 
risk that refers to the individual clients 
and groups of  related parties and to the 
industry. NLB Group calculates the capital 
requirement for non-financial risks (which 
include profitability risk, strategic risk, legal 
risk, divestment risk, and reputation risk) if  
it assesses that an individual risk is crucial 
for NLB Group. In addition, the Pillar 2 
risks include the effects of  stress scenarios 
for credit (deterioration of  the credit 
portfolio structure, decrease in real-estate 
market prices), currency, liquidity, interest 
rate risk in the banking book, credit spread 
risk, and market risk.

In March 2018, NLB received a letter 
from ECB on ECB’s intention to adopt 
the decision to restrict distributions by 
NLB to its shareholders and to require a 
Contingent Capital Plan specifying the 
planned measures to increase the capital 
ratios in case that provision recognition 
criteria are met for the lawsuits against 
NLB pending in the courts of  the Republic 
of  Croatia. Details on legal issues are 
disclosed in note 5.17.

As of  1 January 2017, NLB was required 
to maintain the OCR on the level of  
12.75% on consolidated basis and meet 
the following capital requirements on a 
consolidated basis:

•  9.25% CET 1 ratio (transitional),
•  10.75% Tier 1 ratio (transitional),
•  12.75% Total Capital ratio (transitional).

All capital ratios are inclusive of  3.5% 
Pillar 2 Requirement (P2R) and 1.25% 
Capital Conservation Buffer (CCB). As 
prescribed by CRD IV and the Banking 
Act (ZBan-2), CCB is linearly increasing 
and will reach the fully loaded level of  
2.5% in 2019, whereas the Bank of  
Slovenia requires NLB to apply the O-SII 
buffer at the rate of  1% on the consolidated 
level from 2019 on.

In 2018, NLB is required to maintain the 
OCR on the level of  13.375% RWA on 
a consolidated basis. The increase of  the 
requirement in comparison to the 2017 
level is due to the phasing-in of  the capital 
conservation buffer as prescribed by law.

As of  31.12.2017, NLB Group capital 
ratios on a consolidated basis stand at:

•  15.94% CET 1 ratio,
•  15.94% Tier 1 ratio,
•  15.94% Total Capital ratio. 

The capital adequacy of  the NLB 
Group and NLB at the end of  year 2017 
remains strong, at a level which covers all 
current and announced regulatory capital 
requirements, including capital buffers and 
other currently known requirements, and 
the pillar 2 Guidance. Moreover, it is within 
the stated risk appetite limit and above the 
EU average as published by the European 
Banking Authority (EBA).

In 2017, the capital of  the Bank and the 
Group consists merely of  the components 
of  top quality CET1 capital (no 
subordinated instruments that would rank 
in lower capital categories), which is why all 
three capital ratios are the same.

In the scope of  regulatory risks, which 
include credit risk, operational risk, 
and market risk, NLB Group uses the 
standardised approach for credit and 
market risks, while the calculation of  
capital requirement for operational risks 
is made according to the basic indicator 
approach. The same approaches are used 
for calculating the capital requirements for 
NLB on a standalone basis, except for the 
calculation of  the capital requirement for 
operational risks where the standardised 
approach is used. 

At the end of  December 2017, the capital 
ratios for NLB Group stood at 15.9% (or 
1.1 p.p. lower than at the end of  2016), and 
for NLB at 21.8% (or 1.6 .p.p. lower than 
at the end of  2016). The Group’s lower 
capital adequacy derives from higher risk 
weighted assets (RWA). RWA for credit risk 
increased by EUR 231.7 million, mainly 
for retail exposures due to consumer and 
housing loans growth. RWA for market 
risks and CVA increased by EUR 395.9 
million, particularly as a result of  the 
requested correction of  the treatment of  
the FX position on a consolidated level 
and treatment of  equity investments 
in non-euro subsidiary banks. The 
requested correction from the regulator 
relates to structural positions arising from 
operations of  NLB Group’s non-euro 
subsidiaries banks. These positions are 
long, non- trading, and deliberately taken. 
On a consolidated level, foreign exchange 
translation differences from these positions 
are recognised in the consolidated capital 
and do not have an impact on the Group’s 
profit and loss. By keeping our structural 
position open, NLB Group maintains 
capital ratio insensitive to foreign exchange 
movements. The Bank will try to partly or 
fully exclude this position from an open 
FX position in the future (by getting the 
approval from the regulator) and partly 
mitigate this capital adequacy decrease 
on consolidated and individual levels. The 
increase in the RWA for operating risks 
(EUR 56.7 million) arises from the higher 
three-year average of  income, which 
represents the basis for the calculation.

NLB Group 2017 Annual Report264

5.24. 

Off-balance sheet liabilities

a)  Contractual amounts of off-balance sheet financial instruments 

Short-term guarantees

- financial

- non-financial

Long-term guarantees

- financial

- non-financial

Commitments to extend credit

Letters of credit

Other

Provisions (note 5.17.b)

Total

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

188,104

105,420

82,684

553,436

209,091

344,345

162,535

109,412

53,123

586,895

222,869

364,026

1,130,250

1,075,940

14,614

4,109

17,485

8,329

109,885

50,978

58,907

408,119

127,357

280,762

898,927

375

69

87,957

49,611

38,346

447,125

140,031

307,094

881,198

3,761

118

1,890,513

1,851,184

1,417,375

1,420,159

(36,915)

(53,681)

(34,257)

(49,865)

1,853,598

1,797,503

1,383,118

1,370,294

Fee income from all issued non-financial 
guarantees amounted to EUR 5,240 
thousand (2016: EUR 5,643 thousand) in 

NLB Group, and to EUR 4,617 thousand 
(2016: EUR 5,224 thousand) at NLB.

b)  Analysis of derivative financial instruments by notional amounts

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Short-term

Long-term

Short-term

Long-term

Short-term

Long-term

Short-term

Long-term

158,109

1,696,447

57,188

810,972

141,137

1,696,447

57,188

810,972

158,109

-

57,188

-

141,137

-

57,188

-

-

-

1,696,447

-

-

-

11,262

26,125

10,703

-

26,125

-

808,898

2,074

1,495

1,495

-

-

1,696,447

-

-

-

11,262

26,125

10,703

-

26,125

-

11,262

-

10,703

-

11,262

-

10,703

67,918

29,927

192,950

67,918

29,927

192,950

-

-

-

-

2,400

2,400

7,468

7,468

-

-

67,329

29,927

191,280

67,329

29,927

191,280

-

-

-

-

2,400

2,400

808,898

2,074

1,495

1,495

-

7,468

7,468

-

-

237,289

1,752,499

263,241

819,935

219,728

1,752,499

261,571

819,935

1,989,788

1,083,176

1,972,227

1,081,506

Derivatives that qualify for hedge 
accounting are used to hedge interest rate 
risk.

The fair values of  derivative financial 
instruments are disclosed in notes 5.2., 5.5., 
and 5.15. 

Swaps

  - currency swaps

  - interest rate swaps

  - currency interest rate swaps

Options

  - interest rate options

  - securities options

Forward contracts

  - currency forward

Futures

  - currency futures

Total

The notional amounts of  derivative 
financial instruments that qualify for 
hedge accounting at NLB Group and 
NLB amount to EUR 406,218 thousand 
(31.12.2016: EUR 108,554 thousand). 

NLB Group 2017 Annual Report 
 
265

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

1,534

5,471

1,367

758

810

9,940

1,775

6,283

1,666

383

772

10,879

801

2,982

1,399

342

531

6,055

957

3,668

1,709

259

373

6,966

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

129

3,023

3,152

179

1,363

1,542

129

2,855

2,984

92

1,260

1,352

c)  Operating lease commitments

The future minimum lease payments under 
non-cancellable operating leases are as 
follows:

Real estate

   Not later than one year

   Later than one year and not later than five years

   Later than five years

Other

   Not later than one year

   Later than one year and not later than five years

Total

d)  Capital commitments

Capital commitments for purchase of:

 - property and equipment

 - intangible assets

Total

5.25. 

Funds managed on behalf of 

third parties

Funds managed on behalf  of  third parties 
are accounted separately from NLB 
Group’s funds. Income and expenses 
arising with respect to these funds are 
charged to the respective fund, and no 
liability falls on NLB Group in connection 
with these transactions. NLB Group 
charges fees for its services.

NLB Group 2017 Annual Report266

Funds managed on behalf of third parties

Fiduciary activities

Settlement and other services

Total

Fiduciary activities

Assets

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

24,638,065

21,511,615

23,532,746

20,518,240

1,684,218

1,509,864

1,647,375

1,482,693

26,322,283

23,021,479

25,180,121

22,000,933

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Clearing or transaction account claims for client assets

24,596,576

21,452,329

23,498,114

20,463,466

- from financial instruments

24,591,369

21,444,586

23,493,388

20,456,016

   - receipt, processing, and execution of orders

9,802,973

9,292,661

9,200,568

8,786,845

   - management of financial instruments portfolio

422,222

380,344

-

-

   - custody services

14,366,174

11,771,581

14,292,820

11,669,171

- to Central Securities Clearing Corporation or bank settlement account for sold financial instrument                                                                                   

 - to other settlement systems and institutions for bought financial instrument (debtors)

Clients' money

 - at settlement account for client assets

- at bank transaction accounts

Liabilities

685

4,522

41,489

12,789

28,700

820

6,923

59,286

33,940

25,346

204

4,522

34,632

5,932

28,700

527

6,923

54,774

29,428

25,346

Clearing or transaction liabilities for client assets

24,638,065

21,511,615

23,532,746

20,518,240

- to client from cash and financial instruments

   - receipt, processing, and execution of orders

24,634,743

21,500,968

23,530,705

20,508,917

9,807,819

9,297,620

9,205,414

8,791,804

   - management of financial instruments portfolio

428,279

383,825

-

-

   - custody services

14,398,645

11,819,523

14,325,291

11,717,113

- to Central Securities Clearing Corporation or bank settlement account for bought financial instrument

- to other settlement systems and institutions for bought financial instrument (creditors)

- to bank or settlement bank account for fees and costs, etc.

225

2,670

427

75

10,030

542

225

1,389

427

75

8,706

542

Fee income for funds managed on behalf of third parties 

Fiduciary activities (note 4.3.b)

Settlement and other services

Total

NLB Group

NLB

2017

8,386

1,296

9,682

2016

8,323

796

9,119

2017

6,917

943

7,860

in EUR thousand

2016

6,716

633

7,349

NLB Group 2017 Annual Report6.  Risk management

NLB Group pays great attention and 
importance to the risk culture and 
awareness of  all relevant risks within 
the entire Group. Risk management 
in NLB Group is implemented in 
accordance with the established internal 
policies and procedures which take into 
account European banking regulations, 
the regulations adopted by the Bank of  
Slovenia, the current EBA guidelines, 
and relevant good banking practices. 
In addition, the Group is constantly 
enhancing and complementing the 
existing methods and processes in all risk 
management segments.

Risk management function represents an 
important part of  overall management 
and governance system in the Group. 
NLB Group Risk Management framework 
is defined and organised with regard to 
the Group’s business and risk profile, 
based on forward looking perspective 
to meet internal objectives and all 
external requirements. The Group’s 
Risk management framework supports 
business decision-making on strategic and 
operating levels, comprehensive steering, 
and proactive risk management by 
incorporating:

•  risk appetite statement and risk strategy 

orientations,

•  yearly review of  strategic goals, 

• 

budgeting, and capital planning process,
the internal capital adequacy assessment 
process (ICAAP) and the internal 
liquidity adequacy assessment process 
(ILAAP),

•  recovery and resolution plan activities,
•  other internal stress-testing capabilities 

and comprehensive risk analysis. 

Set governance and different risk 
management tools enable adequate 
oversight of  the Group’s risk profile. 
Moreover, they proactively support 
business operations and enable efficient risk 
management by incorporating escalation 
procedures and different mitigation 
measures when necessary. 

a)  Risk management 

strategies and processes 

The key goal of  NLB Group’s Risk 
Management is to proactively manage, 
assess, and monitor risks within the Group. 
Sound and holistic understanding of  risk 
management is embedded into the entire 
organisation, focusing on risk identification 
in a very early stage, efficient risk 
management, and mitigation of  them with 
aim to ensure the prudent and economic 
use of  its capital. Key risk guidelines 
of  NLB Group are defined by its Risk 
Appetite and Risk Strategy with regard 
to the Group’s business model, and based 
on a forward-looking perspective, which 
are regularly revised and enhanced. The 
Strategy of  NLB Group, the Risk Appetite 
and Risk Strategy guidelines and the key 
internal policies of  NLB Group – which 
are approved by the Management Board 
and by the Supervisory Board – specify 
the strategic goals, risk appetite guidelines, 
approaches, and methodologies for 
monitoring, measuring, and managing 
all types of  risk in order to meet internal 
objectives and all external requirements. 
In addition, main strategic risk guidelines 
are integrated into the annual business plan 
review and budgeting process. 

NLB Group plans a prudent risk profile, 
optimal capital usage, and profitable 
operations for the long run, considering 
the risks assumed. The management of  
credit risk, which is the most important 
risk category in NLB Group, concentrates 
on taking moderate risks – diversified 
credit portfolio, adequate credit portfolio 
quality, sustainable cost of  risk, and 
ensuring an optimal return considering 
the risks assumed. As regards liquidity risk, 
the tolerance is low, while the activities 
are geared towards constantly ensuring 
an appropriate level of  liquidity, both in 
the short and long terms. Concerning 
market and operational risks, NLB Group 
follows the orientation that such risks must 
not significantly impact its operations. 
The tolerance for other risk types is low, 
and focuses on minimising their possible 
impacts on NLB Group’s entire operations. 

267

NLB regularly monitors its target Risk 
Appetite profile, both for NLB Group and 
NLB, and represents the key component 
of  the risk mitigation process. The risk 
profile, on strategic and operational 
levels, enables detailed monitoring and 
proactive management of  exposure to 
credit, market, interest, liquidity, and 
operational risk, while non-financial 
and other risks are managed within the 
ICAAP process. The usage of  risk profile 
limits and potential deviations from limits 
and target values are reported regularly 
to the respective committees and/or the 
Management Board of  the Bank. The 
comprehensive Risk Report is reviewed 
quarterly by the Management Board, 
the Risk Committee of  the Supervisory 
Board, and the Supervisory Board of  the 
Bank. The banking subsidiaries within 
NLB Group have adapted a corresponding 
approach to monitor their target risk 
profiles. Set governance and different 
risk management tools enable adequate 
oversight of  the Group’s risk profile. 
Besides, they proactively support Group’s 
business operations and its management 
by incorporating escalation procedures 
and different mitigation measures when 
necessary. Additionally, the Group has set 
up early warning systems in different risk 
areas with the intention of  strengthening 
existing internal controls and timely 
responses when necessary.

For the purpose of  an efficient risk 
mitigation process, NLB Group applies 
a single set of  standards to retail and 
corporate loan collateral, which represents 
a secondary source of  repayment with the 
aim of  efficient credit risk management 
and consuming capital economically. The 
Group has a system for monitoring and 
reporting collateral at fair (market) value 
in accordance with the International 
Valuation Standards (IVS). The eligibility 
of  collateral, by types and ratios referring 
to prudent lending criteria, is set within 
internal lending guidelines. Credit 
risk mitigation principles and rules in 
NLB Group are described in more 
relevant details in the Section Credit risk 
management. When hedging market 

NLB Group 2017 Annual Report268

risks, namely interest rate risk and foreign 
exchange risk, in line with the set risk 
appetite, NLB Group follows the principle 
of  natural hedge or using derivatives in line 
with hedge accounting principles.       

NLB Group established comprehensive 
stress testing framework and other early 
warning systems in different risk areas with 
the intention to strengthen the existing 
internal controls and timely responding 
when necessary. Robust and uniform stress 
testing framework includes all material 
types of  risk and several relevant stress 
scenarios, according to the vulnerability of  
the Group’s business model. It is integrated 
into Risk appetite, ICAAP, ILAAP, and 
the Recovery plan to support proactive 
management of  the Group’s overall 
risk profile, namely capital and liquidity 
position on a forward-looking perspective. 
Additionally, other partial risk assessments 
are covered by sensitivity analysis based on 
relevant stressed risk parameters.

b)  Risk management structure 

and organisation 

A robust Risk Management framework is 
comprehensively integrated into decision-
making, steering, and mitigation processes 
within the Group in order to proactively 
support its business operations. Risk 
management in NLB Group is in charge 
of  managing, assessing, and monitoring 
risks within NLB as the main entity in 
Slovenia, and the competence centre for 
six banking subsidiary banks. Furthermore, 
NLB Group is also responsible to several 
companies for ancillary services, and a 
number of  non-core subsidiaries which are 
in a controlled wind-down.

Overall, the organisation and delineation 
of  competencies in the NLB Group’s 
risk management structure is designed 
to prevent conflicts of  interest and 
ensure a transparent and documented 
decision-making process that is subject to 
an appropriate upward and downward 
flow of  information. Risk management 
in the NLB Group is centralised within 
the Risk management business-line, 
which is a specialised business-line 

encompassing several professional areas, 
for which the Global Risk Department, 
the Corporate and the Retail Credit 
Analysis Department, and Evaluation 
and Control Department are responsible 
within NLB, and which reports to the 
Assets and Liabilities Committee (ALCO) 
of  the Management Board and the Risk 
Committee of  the Supervisory Board. 
The Risk management business line is 
in charge of  formulating and controlling 
the risk management policies of  the NLB 
Group, overseeing the harmonisation of  
risk management policies within the NLB 
Group, monitoring the NLB Group’s 
risk exposures, and the preparation of  
external and internal reports. The “NLB 
Group Risk Management Standards” 
are guidelines which represent the basis 
for the establishment and organisation of  
risk management and associated activities 
at each NLB Group member. These 
guidelines and standards in the area of  
credit, market, liquidity, operational, and 
other non-financial risk management 
represent the basis for the adaptation of  the 
NLB Group members’ business policies, 
organisational structures, work procedures, 
and reporting systems. NLB prescribes the 
methodologies and procedures, and governs 
and controls the NLB Group in accordance 
with EU and Slovenian regulation. At the 
same time, the NLB Group members must 
also fulfil the requirements set out in local 
legislation.

All members of  the NLB Group, which 
are included in the financial statements of  
the NLB Group, report their exposure to 
risks to the competent organisational units 
within the Risk management business line. 
These organisational units then report 
all relevant risk information to the Assets 
and Liabilities Committee (‘ALCO’) of  
the Management Board and the Risk 
Committee of  the Supervisory Board, 
which is where the Management Board and 
the Supervisory Board, adopt appropriate 
measures. 

Credit ratings of  clients that are materially 
important to the NLB Group and 
the issuing of  credit risk opinions are 

centralised via the Credit Committee of  
NLB. The process follows the co-decision 
principle, in which the credit committee 
of  the respective group member first 
approves their decision, following which 
the Credit Committee of  NLB gives their 
opinion. The resolution of  the Credit 
Committee of  NLB is made on the basis 
of  all available documentation, including 
a non-binding rating opinion prepared 
by the underwriting department of  NLB. 
This same principle and process is set also 
for the issuing of  credit exposures for the 
materially important clients of  the NLB 
Group.

The NLB Group members

The primary responsibility for managing 
the risks assumed by the NLB Group 
members within the framework of  their 
business strategy lies with each NLB 
Group member’s management, which, in 
accordance with the set limits, targets and 
other guidelines established at the NLB 
Group level, pursue the NLB Group’s 
strategic goals, implement the NLB Group’s 
planned business results, and monitor 
and manage risks. In furtherance of  this, 
the NLB Group members each adopt 
appropriate risk management policies 
approved by the supervisory board of  the 
applicable member. The supervisory board 
of  each NLB Group member also monitors 
the implementation of  that member’s risk 
management policies and assesses their 
effectiveness.

Risk monitoring in the NLB Group 
members is centralised within 
an independent and/or separate 
organisational unit. The centralised 
monitoring of  risks aims to establish 
standardised and systemic approaches 
to risk management, and therefore, a 
comprehensive overview of  the Group’s 
and of  each member’s statement of  
financial position. In compliance with 
the risk management policies of  the NLB 
Group, risk monitoring in each NLB 
Group member is separated from its 
management and/or business function in 
order to maintain the objectivity required 
when assessing business decisions. The 

NLB Group 2017 Annual Reportorganisational unit for managing risks 
directly reports to the Management Board 
and its committees (Credit Committee, 
ALCO and Operational Risk Committee), 
which report to the Supervisory Board 
(Risk Committee of  the Supervisory Board 
or Board of  Directors).

c)  Risk measurement and 

reporting systems

As a systemic bank, NLB is subject to the 
Single Supervisory Mechanism (SSM), 
which is supervised by the Joint Supervisory 
Team of  the ECB and the Bank of  
Slovenia. Each NLB Group member 
complies ECB regulation while the NLB 
Group subsidiaries operating outside 
Slovenia are compliant also with the rules 
set by the local regulators.

The NLB Group’s measurement systems 
and the risk management principles are 
crucial elements of  the risk management 
policies which, for the purpose of  
consolidated control, are aligned with 
all regulatory requirements of  the Bank 
of  Slovenia and the European Central 
Bank, taking into account the provisions 
of  the Directive (CRD), Decision (CRR), 
and EBA guidelines. In regards to capital 
adequacy, the NLB Group applies the 
standardised approach to credit and market 
risk and the basic approach (a simplified 
approach with less data granularity) to 
operational risks, with the exception of  
NLB which applies the standardised 
approach.

NLB Group performs a uniform assessment 
and management of  risks across the entire 
Group, taking into account the specifics 
of  the markets in which individual Group 
members are operating in line with the 
Group’s Risk management standards. For 
the purposes of  measuring of  exposure 
to credit, market, interest, operational, 
and non-financial risks, in addition to 
prescribed regulations, the NLB Group uses 
internal methodologies and approaches 
that enable more detailed monitoring 
and management of  risks. These internal 
methodologies are aligned with the 

Basel and EBA guidelines, as well as best 
practices in banking methodologies.

As for risk reporting, the NLB Group’s 
internal guidelines reflect, in addition 
to internal requirements, the substance 
and frequency of  reporting required by 
the Bank of  Slovenia and the ECB. In 
addition, each member of  the NLB Group 
also complies with the requirements of  its 
local regulations. Risk reporting is carried 
out in the form of  standardised reports, 
pursuant to risk management policies 
founded on reasonable methodologies 
for measuring and harmonising exposure 
to risks, appropriate databases and the 
automation of  report preparation, which 
ensures the quality of  reports and reduces 
the possibility of  errors.

d)  Main emphasis of risk 

management in 2017

NLB Group was further enhancing the 
robustness of  its risk management system 
in all respective risk categories in order to 
manage them proactively, comprehensively 
and prudently.  Main focus is on risk 
identification in a very early stage, efficient 
risk management and mitigation process. 
Uniform stress testing framework, which 
includes internally-developed models, 
was also enhanced in connection with 
relevant expected macroeconomic factors. 
Besides other early warning systems were 
established in different risk areas with 
the intention to strengthen the existing 
internal controls and timely responding 
when necessary. Moreover, the Group 
is constantly developing a wide range 
of  advanced approaches supported by 
mathematical and statistical models in the 
area of  credit risk assessment in line with 
best banking practises to further enhance 
existing risk management tools, while at the 
same time enabling faster responsiveness 
towards clients. The activities related to 
International Financial Reporting Standard 
(IFRS) 9 requirements, which has entered 
into force in the beginning of  2018, 
including methodological adaptations and 
calculation of  quantitative impacts, were 
fully implemented.

269

The most important risk in NLB Group, in 
line with strategic orientations, remains the 
credit risk category. NLB Group gives great 
emphasis to the credit portfolio quality, 
where the quality of  new financing of  
corporate and retail clients, and a well-
diversified portfolio structure represent the 
key goals. The Group managed to further 
reduce the volume of  non-performing 
exposures, approaching average EU 
banking level. In addition, coverage ratio 
remains high, enabling further NPE 
reduction without significant influence on 
cost of  risk in the years ahead. Positive 
trends have been recorded throughout the 
region in terms of  clients putting greater 
trust in economic developments, alongside 
the related recovery in consumption and 
the real estate market. Economic upswing 
and other one-off occurrences resulted 
in negative cost of  risk on the Group 
level, whose evolution was otherwise very 
stable and in line with strategic business 
orientations and expectations. 

In the negative interest rate environment, 
the Group faced growing excess liquidity, 
whereby significant attention was put 
to the structure and concentration of  
the liquidity reserves, also having in 
mind potential adverse negative market 
movements. Excess liquidity and market 
demand for fixed interest rates products 
resulted in moderately increased interest 
rate risk exposure, which stayed within 
relatively low to moderate tolerance toward 
this risk. The Group was included into 
the ECB Stress Test 2017 – interest rate 
risk in banking book which resulted in a 
favourable adjustment of  Pillar 2 Guidance 
as a part of  overall Supervisory review and 
evaluation process (SREP) requirements. 
Moreover, during 2017 the Group’s capital 
and liquidity position remained strong 
at both, the Group and subsidiary bank 
levels, standing well above the targeted risk 
appetite profile.

There was also a large emphasis on the 
management of  operational risks, where 
NLB Group follows the guideline that 
such risk may not considerably influence 
its operations. Special attention was paid 

NLB Group 2017 Annual Report270

to the development of  a stress testing 
system, based on modelling data on loss 
events and a scenario analysis referring 
to high severity/low frequency events. 
Furthermore, key risk indicators were 
established as an early warning system for 
the broader field of  operational risks with 
the aim of  improving existing internal 
controls and timely responding when 
necessary.

6.1.  Credit risk management

a)  Introduction 

In its operations, NLB Group is exposed to 
credit risk, or the risk of  losses due to the 
failure of  a debtor to settle its liabilities to 
NLB Group. For that reason, it proactively 
and comprehensively monitors and assesses 
the aforementioned risk. In that process, 
NLB Group follows the International 
Financial Reporting Standards, regulations 
issued by the Bank of  Slovenia, and the 
EBA guidelines. This area is governed in 
greater detail by the internal methodologies 
and procedures set out in internal acts.

Through regular reviews of  the business 
practices and the credit portfolios of  NLB 
entities, NLB ensures that the credit risk 
management of  those entities functions 
in accordance with NLB Group’s risk 
management standards in order to ensure 
meaningfully uniform procedures at the 
consolidated level. 

NLB Group manages credit risk at two 
levels:

•  At the level of  the individual customer/
group of  customers, where appropriate 
procedures are followed in various 
phases of  the relationship with a 
customer prior to, during, and after the 
conclusion of  an agreement. Prior to 
concluding an agreement, a customer’s 
performance, financial position, 
and past cooperation with NLB are 
assessed. It is also important to secure 
high-quality collateral that does not 
affect a customer’s credit rating. This is 
followed by various forms of  monitoring 
a customer, in particular an assessment 
of  its ability to generate sufficient cash 

flows for the regular settlement of  its 
liabilities and contractual obligations. As 
regards this detection of  risks, regular 
monitoring of  clients within the Early 
Warning System (EWS) is important. 
For the purpose of  objectively assessing 
a client’s operation comprehensively, 
internal scoring models for particular 
client segments have been developed. 

•  The quality of  the credit portfolio, 

including on-balance and off-balance 
sheet exposures, is actively monitored 
and analysed at the level of  the 
overall portfolio of  NLB Group and 
NLB. Comprehensive analyses are 
regularly performed in terms of  client 
segmentation (depending on the client 
type and size), credit rating structure, 
arrears, and/or volume of  non-
performing/past due and restructured 
receivables, coverage with impairments 
and provisions, collateral received, 
concentrations arising from a group 
of  related clients and concentrations 
within an industry, currency exposure, 
and other indicators of  risks in the 
credit portfolio. A lot of  attention is 
put on regular monitoring of  new deals 
and other changes or trends, with the 
emphasis on the early detection of  
increased risks and their optimisation 
in relation of  profitability. NLB Group 
appropriately diversifies its portfolio 
to mitigate specific components of  
credit risk (i.e. the risk deriving from 
operations with a specific customer, 
sector, positions in financial instruments, 
or other specific events). Increasing 
emphasis is also placed on stress tests 
that forecast the effects of  negative 
macroeconomic movements on the 
portfolio, on the level of  impairments 
and provisions, and on capital 
adequacy within the second pillar. 
Capital requirements for credit risk 
at NLB Group level within the first 
pillar are calculated according to the 
standardised approach, while within 
the second pillar as a credit risk add-on 
and a concentration risk assessment are 
carried out. From a forward-looking 
prospective, also stress test results are 

taken into consideration within the own 
estimation of  Pillar 2 requirements.

NLB and other NLB Group members 
assess the level of  credit risk losses on an 
individual basis for material claims, and at 
the group level for the rest of  the portfolio.

The primary aim of  an individual review is 
to determine whether objective evidence of  
impairment exists. Such evidence includes 
information regarding significant financial 
problems encountered by a customer, 
regarding actual breaches of  contractual 
obligations such as arrears in the settlement 
of  liabilities, whether financial assets will 
be restructured for economic or legal 
reasons, and the likelihood that a customer 
will enter into bankruptcy or a financial 
reorganisation. Expected future cash flows 
(from ordinary operations and the possible 
redemption of  collateral) are assessed 
following an individual review. If  their 
discounted value differs from the book 
value of  the financial asset in question, 
impairment must be recognised. If  
objective evidence of  impairment does not 
exist, losses are assessed at the group level.

Collective impairments are made for the 
remainder of  the portfolio, which is not 
assessed on an individual basis. To that 
end, the portfolio is broken down into 
groups of  similar claims, and then further 
into sub-groups with respect to their credit 
rating. Here, impairments are created 
regarding the probability of  default (PD) 
and regarding the average rate of  default 
or loss given default (LGD) associated with 
non-performing claims. The probability of  
default is determined by transition matrices 
which illustrate the migration of  customers 
between rating categories, using an 
unweighted moving average. The average 
rate of  default or loss given default, which 
indicates how much we will lose on average 
when a claim becomes non-performing, 
is determined based on the amount of  
impairments created for non-performing 
loans as the non-weighted average of  loss 
given default. When creating collective 
provisions for commitments, on the basis of  
empirical data regarding the redemption 

NLB Group 2017 Annual Reportof  guarantees in the past, the probability of  
the redemption of  guarantees is taken into 
account when creating collective provisions. 

As part of  the IFRS 9 project, NLB Group 
prepared a full upgrade of  the collective 
impairment methodology based on IFRS 
9 requirements. NLB developed a staging 
concept based on the estimated increase 
of  credit risk of  a single exposure since 
initial recognition. Furthermore, NLB 
developed more sophisticated models for 
measuring risk parameters, prepared the 
calculation of  Expected Credit Losses 
based on new regulatory requirements, and 
developed a model validation and back 
testing concept. The transition to IFRS 9 
requirements was performed in full scale 
as of  1 January 2018 on the level of  NLB 
Group. With the adoption of  the new 
impairment methodology, NLB Group 
recorded positive effects, arising mainly 
from collective impairments due to very 
favourable macroeconomic trends and an 
improved quality of  the credit portfolio 
(note 2.34.).

b)  Main emphasis in 2017

In the process of  constantly complementing 
and enhancing credit risk management 
NLB Group focuses on taking moderate 

c)  Internal rating system and authorisations

risks and at the same time ensuring an 
optimal return considering the risks 
assumed. The Group puts considerable 
emphasis on new corporate and retail 
financing, the sustainability of  the credit 
risk volatility in terms of  its structure, and 
the cost of  risk, including the sustainable 
size of  the subsidiary banks. Moreover, 
the Group is constantly developing a wide 
range of  advanced approaches supported 
by mathematical and statistical models 
in the area of  credit risk assessment in 
line with best banking practises to further 
enhance existing risk management tools, 
while at the same time enabling faster 
responsiveness towards clients.

Preserving high credit portfolio quality 
represents the most important key aim, 
with a focus on the quality of  new 
placements leading to a diversified portfolio 
of  customers. The Group is actively 
present on the market, financing existing 
and new creditworthy clients. The lower 
indebtedness of  companies in Slovenia 
and their successful deleveraging has had 
a positive influence on the approval of  
new loans. In the retail segment, positive 
trends have been recorded throughout the 
region in terms of  clients putting greater 
trust in economic developments, alongside 

271

the related recovery in consumption and 
the real estate market. The efforts, arising 
from the improved credit standards, 
resulted in the cumulatively very low new 
non-performing loans (NPL) formation. In 
addition, the favourable macroeconomic 
environment across the region resulted in 
the negative cost of  risk, whose evolution 
during the year was otherwise very stable 
and sustainable in line with strategic 
orientations. 

The restructuring approaches built in 
the past are focused on early warning 
detection of  clients with potential financial 
difficulties and their proactive resolution. 
The strong commitment to reduce the 
NPE legacy on the Group level continued 
in 2017. Precisely set targets and constant 
monitoring of  the realisation supported a 
further substantial reduction in the volume 
of  the non-performing portfolio. As at 
31.12.2017 the share of  non-performing 
exposure by EBA methodology was 6.7% 
(reduced from 10.0% at the end of  2016). 
Moreover, the coverage ratio remains high 
at 62.2%, which is well above the EU 
average published by the EBA (44.7% in 
3Q 2017). 

31.12.2017

31.12.2016

in EUR thousand

Gross loans 
and advances 

Loans and 
advances (%)

Impairment 
provision 

Impairment 
provision (%)

Gross loans 
and advances 

Loans and 
advances (%)

Impairment 
provision 

Impairment 
provision (%)

4,952,528

1,972,025

393,247

837,455

60.7

24.2

4.8

10.3

24,149

57,310

47,711

0.5

2.9

4,872,072

1,852,289

12.1

410,975

518,158

61.9

1,201,333

58.4

22.2

4.9

14.4

23,763

60,619

64,451

754,917

8,155,255

100.0

647,328

7.9

8,336,669

100.0

903,750

0.5

3.3

15.7

62.8

10.8

NLB Group

A

B

C

D and E

Total

*Other financial assets are not included.

NLB Group 2017 Annual Report272

NLB

A

B

C

D and E

Total

*Other financial assets are not included.

The NLB Group’s client credit rating 
classification is based on an internally 
developed methodology, drawing from 
internal statistical analyses, good banking 
practices, as well as Bank of  Slovenia 
regulations, and ECB and EBA guidelines 
and requirements. The rating methodology 
is used across the entire NLB Group. The 
rating methodology includes a uniform 
credit grade scale of  12 rating classes, out 
of  which nine represent performing clients 
and three non-performing clients. Rating 
Group A (AAA to A rating classes) includes 
the best clients with a low degree of  default 
probability, characterised by high capital 
adequacy and a high coverage of  financial 
liabilities with free cash flow. Rating 
Group A is considered as investment grade 
classification.

Rating Group B (BBB to B rating classes) 
includes clients with a low credit risk, one 
class higher than ‘A’ rating group clients. 
These clients show stable performance, 
acceptable financial ratios, and qualitative 
elements and have a sufficient cash flow 
to settle their obligations, but some are 
more sensitive to changes in the industry 
or the economy. The Rating Group B 
investment classification is an investment 
grade for BBB, and an ‘invest with care’ 
for BB and B. Rating Group C (CCC to 
C rating classes) includes clients who are 
exposed to a higher and above-average 
level of  credit risk. Sometimes CCC rated 
clients are financed by the bank, as support 
brings more positive effects, however, 
Rating Group C is overall considered as 
a substantial risk. The Bank reasonably 

31.12.2017

31.12.2016

in EUR thousand

Gross loans 
and advances 

Loans and 
advances (%)

Impairment 
provision 

Impairment 
provision (%)

Gross loans 
and advances 

Loans and 
advances (%)

Impairment 
provision

Impairment 
provision (%)

3,493,876

1,320,299

163,861

470,959

64.1

24.2

3.0

8.6

10,889

28,653

16,614

260,907

0.3

2.2

10.1

55.4

3,581,311

1,087,449

454,477

718,476

61.3

18.6

7.8

12.3

11,653

24,464

45,873

422,758

5,448,995

100.0

317,063

5.8

5,841,713

100.0

504,748

0.3

2.2

10.1

58.8

8.6

restricts cooperation with such clients and 
decreases its exposure to them.

Rating Group D, (D and DF rating classes) 
and ‘E’ represents non-performing clients 
that are treated as defaulted. D, DF, and 
E rating classified clients are ordinarily 
transferred to the specialised units for 
restructuring (which performs business 
and financial restructuring with a goal of  
minimising losses and restoring the client to 
a performing status) or workout and legal 
support (with the goal of  minimising losses 
due to default).

A standard corporate rating methodology, 
with the prescribed set of  parameters 
(qualitative and quantitative) applies to 
all the NLB Group bank entities. Groups 
of  connected clients are treated as 
materially important for the NLB Group 
whenever exposure exceeds EUR 5 million. 
Materially important clients are submitted 
to the NLB Sub-Credit Committee.

NLB regularly reviews the business 
practices and credit portfolios of  NLB 
Group entities to make sure they are 
operating in accordance with the minimum 
risk management standards of  NLB 
Group. This ensures appropriate standard 
processes for managing and reporting 
credit risks at the consolidated level.

NLB Group 2017 Annual Reportd)  Maximum exposure to credit risk 

273

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Cash, cash balances at central banks, and other demand deposits at banks

1,256,481

1,299,014

Debt securities classified as loans and receivables

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

82,133

457,080

513,461

77,202

85,315

775,986

435,537

74,344

570,010

82,133

358,675

462,322

268,184

617,039

85,315

668,300

408,056

273,310

3,371,946

3,091,508

2,082,562

1,951,115

176,769

182,322

140,209

147,779

1,740,167

1,589,762

1,307,246

1,208,996

1,217,349

1,090,120

237,661

229,304

519,213

115,894

480,626

113,714

3,006,105

2,970,229

1,878,056

1,950,869

1,479,627

1,534,628

1,216,085

1,296,126

  Loans to small- and medium-sized enterprises

1,526,478

1,435,601

661,971

654,743

Other financial assets

Trading assets

Financial assets designated at fair value through profit or loss

Available-for-sale financial assets

Held-to-maturity financial assets

Derivatives - hedge accounting

Total net financial assets

Guarantees

  Financial guarantees

  Non-financial guarantees

Loan commitments

Other potential liabilities

Total contingent liabilities

66,257

72,189

102

61,014

87,699

734

38,389

72,180

-

36,151

87,693

-

2,227,099

1,998,533

1,730,914

1,526,787

609,712

1,188

611,449

217

609,712

1,188

611,449

217

11,740,955

11,491,579

8,154,325

8,216,301

741,540

314,511

427,029

749,430

332,281

417,149

1,130,250

1,075,940

18,723

25,814

518,004

178,335

339,669

898,927

444

535,082

189,642

345,440

881,198

3,879

1,890,513

1,851,184

1,417,375

1,420,159

Total maximum exposure to credit risk

13,631,468

13,342,763

9,571,700

9,636,460

Maximum exposure to credit risk is a 
presentation of  NLB Group’s exposure to 
credit risk separately by individual types of  
financial assets and conditional obligations. 
Exposures stated in the above table are 
shown for the balance sheet items in their 
net book value as reported in the statement 
of  financial position, and for off-balance 
sheet items in the amount of  their nominal 
value. 

neither past due nor impaired, 1.5% 
(31.12.2016: 1.7%) of  loans and advances 
past due but not impaired, and 3.9% 
(31.12.2016: 5.4%) of  individually impaired 
loans. NLB has 95.5% (31.12.2016: 94.5%) 
of  loans and advances that are neither past 
due nor impaired, 0.7% (31.12.2016: 0.5%) 
of  loans and advances past due but not 
impaired, and 3.8% (31.12.2016: 5.0%) of  
individually impaired loans.

NLB Group has 94.5% (31.12.2016: 
92.9%) of  loans and advances that are 

NLB Group 2017 Annual Report274

e)  Collateral from loans and advances

31.12.2017 

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

31.12.2016

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

NLB Group

in EUR thousand

Fully/over collateralised 
loans and advances

Loans and advances not or not 
fully covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

82,133

160,860

-

82,133

226,325

-

27,812

68,696

-

296,220

513,461

49,390

2,024,762

3,748,858

1,347,184

-

-

1,508,710

2,971,950

459,670

56,382

674,486

102,422

176,769

231,457

757,679

181,279

1,773,629

4,142,117

1,232,476

874,246

899,383

1,626,037

2,516,080

421

19,429

605,381

627,095

65,836

-

6,979

-

366

73,767

1,104

49,014

10,849

12,800

384,075

195,289

188,786

551

4,069,617

8,287,558

3,504,567

465,738

NLB Group

in EUR thousand

Fully/over collateralised 
loans and advances

Loans and advances not or not 
fully covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

85,315

251,551

6

19,431

85,315

317,715

14

71,350

-

524,435

435,531

54,913

1,908,266

3,568,947

1,183,242

-

-

1,372,758

2,759,543

479,756

55,752

710,314

99,090

182,322

217,004

610,364

173,552

1,782,319

4,175,647

1,187,910

898,439

883,880

659

1,659,912

2,515,735

7,634

636,189

551,721

60,355

-

33

532

296

82,845

958

60,596

9,643

11,648

403,571

155,478

248,093

355

4,047,547

8,226,622

3,446,386

487,632

NLB Group 2017 Annual Report275

in EUR thousand

NLB

Fully/over collateralised 
loans and advances

Loans and advances not or not 
fully covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

82,133

157,829

-

82,133

171,317

-

27,364

64,781

1,572,108

2,614,244

-

-

1,194,249

2,197,811

377,675

184

413,519

2,914

1,077,102

2,075,580

712,545

364,557

22

1,124,947

950,633

1,996

-

200,846

462,322

240,820

510,454

140,209

112,997

141,538

115,710

800,954

503,540

297,414

38,367

-

3,528

-

205

26,702

-

25,918

782

2

285,985

168,676

117,309

487

2,916,558

5,010,051

2,253,763

316,907

NLB

in EUR thousand

Fully/over collateralised 
loans and advances

Loans and advances not or not 
fully covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

85,315

223,474

-

85,315

230,986

-

18,826

68,974

1,491,043

2,463,534

-

-

1,089,934

2,018,702

401,096

444,816

13

16

1,128,371

2,196,939

745,588

382,783

1,188,052

1,008,887

82

2,429

-

444,826

408,056

254,484

460,072

147,779

119,062

79,530

113,701

822,498

550,538

271,960

36,069

-

-

77

-

41,862

-

41,214

648

-

320,580

139,999

180,581

285

2,947,111

5,048,177

2,426,005

362,804

31.12.2017

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

31.12.2016

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

NLB Group 2017 Annual Report276

f)  Credit protection policy 

NLB Group applies a single set of  
standards to retail and corporate loan 
collateral, as developed by the members 
through the collateral harmonisation 
project. The master document regulating 
loan collateral in NLB Group is the Loan 
Collateral Policy in NLB Group and 
NLB. The Policy has been adopted by the 
Management Board of  NLB and by the 
supervisory bodies of  respective members 
for other members of  NLB Group. The 
Policy represents the basic orientations 
bank employees must take into account 
when signing, evaluating, monitoring, 
and reporting collateral, with the aim of  
reducing credit risk. 

NLB Group primarily accepts collateral 
complying with the Basel II requirements 
with the aim of  improving credit risk 
management and consuming capital 
economically. In accordance with Basel 
II, collateral may consist of  pledged 
deposits, government guarantees, bank 
guarantees, debt securities issued by central 
governments and central banks, bank debt 
securities, and real-estate mortgages (the 
real estate must be located in the European 
Economic Area for the effect on capital to 
be recognised).

Loans made to companies and sole 
proprietors may be secured by other 
forms of  collateral, as well (for example, 
a lien on movable property, a pledge of  
an equity stake, collateral by pledged/
assigned receivables, etc.) if  it is assessed 
that the collateral could generate a cash 
flow if  it were needed as a secondary 
source of  payment. In the case of  a lower 
probability that such an item of  collateral 
would generate a cash flow, a conservative 
approach is followed, namely, such 
collateral can be taken, but for reporting 
purposes the value is zero.

g)  The processes for valuing collateral

Pursuant to the law, NLB Group has set 
up a system for monitoring and reporting 
collateral at fair (market) value. 

The market value of  real estate or 
movable property used as collateral 
is obtained from valuation reports of  
licensed appraisers or, for low contract 
amounts, from sales agreements not 
older than one year. The market value of  
financial instruments held by NLB Group 
is obtained from the organised market – 
the stock exchange – for listed financial 
instruments or determined in accordance 
with the internal methodology for unlisted 
financial instruments (such collateral is used 
exceptionally and on a small scale in loans 
granted to companies and sole proprietors). 

NLB has compiled a reference list of  
licensed appraisers. All appraisals must be 
made for the purpose of  secured lending 
and in accordance with the International 
Valuation Standards (IVS). Appraisals 
related to retail loans are generally 
ordered only from appraisers with whom 
the Bank has a contract for real-estate 
valuations. For corporate loans, appraisals 
are usually submitted by clients. If  a client 
submits an appraisal not made by an 
appraiser included on the Bank’s reference 
list, the expert department employing 
licensed appraisers (certified appraisers in 
construction with licences granted by the 
Ministry of  Justice, and certified real-estate 
value appraisers with licences granted by 
the Slovenian Institute of  Auditors) will 
verify the appraisal. The expert department 
is also responsible for reviewing valuations 
of  real estate serving as collateral for large 
loans. 

Other NLB Group members obtain 
valuations from in-house appraisers 
and outsourced appraisers, all having 
the necessary licences. NLB Group has 
compiled a reference list of  appraisers for 
valuations of  real estate located outside 
Slovenia. Appraisals must be made in 
accordance with the IVS. For larger loans, 
real-estate evaluations must be reviewed 
by an internal licensed appraiser with 
knowledge of  the local real-estate market. 

When assuring collateral, NLB Group 
follows the internal regulations which 
define the minimum security or pledge 

ratios. NLB Group strives to obtain 
collateral with a higher value than the 
underlying exposure (depending on the 
borrower’s rating, loan maturity etc.) with 
the aim of  reducing negative consequences 
resulting from any major swings in market 
prices of  the assets used as collateral. In 
the case of  a reduced value of  collateral 
and/or deteriorated debtor credit rating, 
additional collateral is sought as necessary 
and in accordance with the contractual 
provisions.

If  real estate, movable property, and 
financial instruments serve as collateral, 
the Bank’s lien should be entered as a top 
ranking. Exceptionally, where the value of  
the mortgaged real estate is large enough, 
the lien can be entered with a different 
priority order.

NLB Group monitors the value of  
collateral during the loan repayment period 
in accordance with the mandatory periods 
and internal instructions. For example, 
the value of  collateral using mortgaged 
real estate is monitored annually by either 
preparing individual assessments or using 
the internal methodology for preparing an 
own value appraisal of  real estate (which 
applies to Slovenia, Serbia, Montenegro, 
and Bosnia and Herzegovina) based on 
public records and indexes of  real-estate 
value published by the relevant government 
authorities (the Surveying and Mapping 
Authority in Slovenia). 

h)  The main types of collateral 

taken by the Bank

NLB Group accepts different forms of  
material and personal security as loan 
collateral. 

Material loan collateral gives the right in 
case of  the debtor (borrower) defaulting on 
their contractual obligations to sell specific 
property to recover claims, keep specific 
non-cash property or cash, or reduces or 
offsets the amount of  exposure against the 
counterparty’s debt to the Bank.

NLB Group 2017 Annual ReportNLB Group accepts the following material 
types of  loan collateral:

•  asset-backed collateral: 

 -

 -

 -

collateral backed by business and 
residential real estate; 
collateral backed by movable 
property; 
cash receivable collateral; 

•  collateral by a pledge of  financial assets 
(bank deposits or cash-like instruments, 
debt securities of  different issuers, 
investment fund units, equity securities, 
or convertible bonds); 
•  pledge of  an equity stake; 
•  pledge or assignment of  receivables as 

collateral; and 

•  other material forms of  loan collateral 
(life insurance policies pledged to the 
Bank, etc.).

Personal loan collateral is a method for 
reducing credit risk whereby a third party 
undertakes to pay the debt in case of  the 
primary debtor (borrower) defaulting. 

NLB Group accepts the following types of  
personal loan collateral: 

• 

joint and several guarantees by retail 
and corporate clients; 

•  bank guarantees; 
•  government guarantees (e.g. of  the 

Republic of  Slovenia); 

•  guarantees by national and regional 

• 

development agencies; and 
insurance with an insurance company, 
etc.

Loans are very often secured by a 
combination of  collateral types.

The general recommendations on loan 
collateral are specified in the internal 
instructions and include the elements 
specified below. The decision on the type 
of  collateral and the coverage of  loan by 
collateral depends on the analysis of  data 
on the debtor (the debtor’s credit rating 
and creditworthiness) and loan maturity; 
the difference arises from whether the loan 
is granted to retail or a corporate client. 
Corporate clients (companies and sole 

proprietors) must submit bills of  exchange 
with written authorities for the creditor to 
fill them. 

NLB has also created, in the area of  
real-estate loan collateral, an ‘on-line’ 
connection with the Surveying and 
Mapping Authority in Slovenia which 
allows direct and immediate verification of  
the existence of  property.

NLB Group strives to ensure the best 
possible collateral for long-term loans, 
namely mortgages in most cases. Thus, 
the mortgaging of  real estate is the 
most frequent form of  loan collateral of  
corporate and retail clients. In corporate 
loans, it is followed by government and 
corporate guarantees. In retail loans, it 
is followed by insurance companies and 
guarantors.

i)  Evaluation risk of collateral

Client/counterparty credit risk is the 
key decision parameter when approving 
exposures. Collateral is a secondary source 
of  repayment, and therefore decisions on 
approvals of  exposures should not primarily 
be based on the provided collateral. 
However, collateral is an important comfort 
element in the approval process and, 
depending on the credit rating of  the client, 
a prerequisite. NLB Group has prescribed 
the minimum ratios between the value of  
collateral and the loan amount, depending 
on the type of  collateral and the client 
rating. The ratios are based on experience, 
regulatory guidelines, and are prescribed in 
the Collateral Manual.

NLB Group pays particular attention 
to closely monitoring the fair value of  
collateral, and to receiving regular and 
independent revaluations by applying 
the International Valuation Standards. 
Through a detailed examination of  all 
collateral received, NLB has ensured that 
only collateral is taken into account from 
which payment can be realistically expected 
if  it is liquidated. 

NLB Group has the largest concentration 
on collaterals arising from mortgages 

277

on real estate, which is a comparatively 
reliable and quality type of  collateral; 
however, among others due to the falling 
real estate market prices in recent history, 
the Bank closely monitors the real-estate 
collateral values and, where required, 
establishes higher amounts of  impairments 
and provisions for non-performing loans 
secured by real estate, based on estimated 
discounts of  the real-estate value (specified 
in the Collateral Manual) which are 
expected to be achieved in a sale (expected 
payment from collateral).

Collateral consisting of  securities entails 
market risk, specifically the risk of  
changes in the prices of  securities on 
capital markets. To limit such risks and 
restrict the possibility of  the value of  
instruments received as collateral falling 
below approved limits, the Rules determine 
minimum pledge ratios for securing loans 
on the basis of  pledged securities and 
equity shares in NLB. Deviations from the 
Rules are subject to the prior approval of  
the respective decision bodies of  the Bank. 
The ratio between the loan amount and 
the securities’ value is determined with 
regard to the securities’ liquidity, maturity, 
correlation with changes in market 
indexes, i.e. by considering the key features 
reflecting the level of  volatility of  market 
prices, and the ability to sell the securities 
at the market price. For certain types of  
securities, the ratio is also determined 
by considering the issuer’s credit rating, 
which reflects the credit risk entailed in 
collateral-using securities. In the case of  
adverse changes in the capital markets, 
the loan-to-collateral ratio may fall below 
the prescribed limit; in such a case, the 
debtor will be asked to provide additional 
securities or another type of  collateral. 

Collateral consisting of  the sureties of  
corporate clients, sureties of  private 
individuals, and bank guarantees entail the 
credit risk of  the provider of  the collateral. 
NLB Group includes the amount of  the 
guarantees received in the exposure of  the 
guarantor, and guarantees are only taken 
into account as collateral if  the guarantor 
has sufficient overall creditworthiness. 

NLB Group 2017 Annual Report278

The Collateral Manual regulates which 
forms of  collateral are acceptable, and 
which preconditions a type of  collateral 
needs to fulfil to be able to be considered.

j)  Net loans and advances neither past due nor impaired

31.12.2017

Debt securities

Loans to government

Loans to banks

Loans to individuals

  Granted overdrafts

31.12.2016

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

45,448

17,955

13,692

77,095

40,522

180,631

46,933

NLB Group

A

82,133

B

-

C

-

D and E

Total

A

-

82,133

82,133

B

-

289,716

152,180

7,460

11

449,367

282,201

72,564

397,689

115,001

751

513,441

341,512

120,559

-

-

3,219,833

38,474

27,055

159 3,285,521 2,019,919

2,446

12,308

164,326

1,550

4,420

-

170,296

129,903

200

in EUR thousand

D and E

Total

-

-

-

-

-

-

-

-

-

82,133

355,009

462,322

268,086

2,034,673

134,286

1,282,109

508,640

109,638

NLB

C

-

244

251

4,183

5,935

601

1,589

  Loans for houses and flats

1,681,992

10,515

10,581

- 1,703,088 1,274,361

1,813

  Consumer loans

  Other loans

1,163,595

22,310

209,920

4,099

7,853

4,201

37 1,193,795

507,963

122

218,342

107,692

76

357

Loans to other customers

861,666 1,557,306

270,397

6,334 2,695,703

700,560

912,760

82,940

4,218

1,700,478

  Loans to large corporate customers

614,105

664,577

95,488

2,193 1,376,363

596,106

506,763

34,279

733

1,137,881

  Loans to small- and medium-sized enterprises

247,561

892,729

174,909

4,141 1,319,340

104,454

405,997

48,661

3,485

562,597

Other financial assets

Total

42,706

13,147

1,342

72

57,267

26,432

9,740

810

1

36,983

4,939,191 1,894,063

320,697

6,576 7,160,527 3,493,279 1,298,700

143,486

4,219

4,939,684

NLB Group

A

85,315

B

-

C

-

D and E

Total

A

-

85,315

85,315

NLB

B

-

C

-

566,017

186,441

15,020

20

767,498

541,763

117,206

3,208

Loans to financial organisations

38,473

4,562

30,300

337,639

97,798

81

-

-

435,518

320,201

87,774

81

73,335

33,873

2,096

236,541

Loans to individuals

  Granted overdrafts

2,922,528

31,441

24,684

90 2,978,744 1,878,392

2,710

15,531

168,673

1,576

3,844

-

174,093

137,655

221

3,658

  Loans for houses and flats

1,529,074

7,563

12,389

3 1,549,029 1,169,230

2,003

10,392

  Consumer loans

  Other loans

1,028,158

18,250

196,624

4,052

5,539

2,912

11 1,051,958

468,478

76

203,664

103,029

128

358

926

555

Loans to other customers

853,188 1,433,753

241,794

33,353 2,562,089

689,070

850,513

148,625

30,146

1,718,354

  Loans to large corporate customers

622,397

689,474

77,223

15,493 1,404,587

603,429

546,134

27,984

13,920

1,191,467

  Loans to small- and medium-sized enterprises

230,792

744,279

164,571

17,860 1,157,502

85,641

304,379

120,641

16,226

526,887

Other financial assets

Total

44,634

9,996

1,847

56

56,533

25,229

7,629

1,602

-

34,460

4,847,794 1,763,991

313,726

33,519 6,959,030 3,573,843 1,067,928

405,588

30,146

5,077,505

in EUR thousand

D and E

Total

-

-

-

-

-

-

-

-

-

85,315

662,177

408,056

272,510

1,896,633

141,534

1,181,625

469,532

103,942

NLB Group 2017 Annual Reportk)  Net loans and advances past due but not individually impaired

279

in EUR thousand

31.12.2017

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

31.12.2016

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

NLB Group

NLB

Up to 30 days Up to 90 days Over 90 days

Total Up to 30 days Up to 90 days Over 90 days

Total

2,059

1,936

20

15

-

-

27,979

16,180

2,284

6,777

8,617

10,301

33,298

6,306

26,992

6,768

1,079

4,076

5,264

5,761

10,309

3,174

7,135

118

-

-

-

827

31

410

128

258

15,287

10,752

4,535

46

3,995

20

15

-

-

6

44,986

16,447

3,394

11,263

14,009

16,320

58,894

20,232

38,662

6,932

2,033

4,346

6,088

3,980

1,451

-

1,451

10

-

-

-

5,242

1,044

1,800

1,522

876

242

-

242

16

-

-

-

8

-

-

-

8

10,730

10,730

-

4

-

-

6

21,697

3,077

6,146

7,610

4,864

12,423

10,730

1,693

30

70,139

28,543

16,160

114,842

17,914

5,500

10,742

34,156

NLB Group

NLB

in EUR thousand

Up to 30 days Up to 90 days Over 90 days

Total Up to 30 days Up to 90 days Over 90 days

Total

401

19

207

1,345

-

-

-

-

2

1,746

19

209

-

-

-

56,097

10,782

1,216

68,095

21,758

3,856

10,040

22,567

19,634

40,889

5,361

35,528

2,136

1,141

2,212

4,850

2,579

8,203

474

7,729

46

26

174

549

467

5,600

323

5,277

170

5,023

12,426

27,966

22,680

54,692

6,158

48,534

2,352

2,204

4,889

6,028

8,637

2,378

124

2,254

54

-

-

-

4,229

1,057

1,115

1,484

573

106

-

106

2

99,749

20,376

6,988

127,113

24,190

4,337

-

-

-

-

-

-

-

-

24

24

-

1

25

-

-

-

25,987

3,261

6,004

7,512

9,210

2,508

148

2,360

57

28,552

* The loans and advances disclosed in the above tables are not individually impaired since they are fully or over collateralised.

NLB Group 2017 Annual Report280

l)  Individually impaired loans and advances

31.12.2017

Loans to government

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

31.12.2016

Loans to government

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

NLB Group

Gross value

Impairment 
provision

Net value

Gross value

8,652

2,899

107,917

9,134

46,904

36,253

15,626

695,443

208,288

487,155

10,278

825,189

(4,934)

(2,807)

(66,478)

(6,055)

(21,088)

(26,708)

(12,627)

(443,935)

(125,256)

(318,679)

(8,220)

(526,374)

3,718

92

41,439

3,079

25,816

9,545

2,999

251,508

83,032

168,476

2,058

298,815

12,556

26,261

113,027

10,974

50,730

35,351

15,972

1,008,733

323,493

685,240

14,225

(5,814)

(25,461)

(68,358)

(7,768)

(22,423)

(25,155)

(13,012)

(655,285)

(199,610)

(455,675)

(12,096)

1,174,802

(767,014)

6,742

800

44,669

3,206

28,307

10,196

2,960

353,448

123,883

229,565

2,129

407,788

NLB Group

Gross value

Impairment 
provision

Net value

Gross value

459,949

(263,468)

196,481

in EUR thousand

NLB

Impairment 
provision

(2,441)

(2,807)

(23,690)

(4,570)

(13,571)

(3,369)

(2,180)

(231,968)

(89,909)

(142,059)

(2,562)

in EUR thousand

Net value

3,666

92

26,192

2,846

18,991

2,963

1,392

165,155

67,474

97,681

1,376

NLB

Impairment 
provision

(3,137)

(25,429)

(23,564)

(4,941)

(13,785)

(3,902)

(936)

(370,629)

(148,337)

(222,292)

(3,112)

Net value

6,123

800

28,495

2,984

21,367

3,582

562

230,007

104,511

125,496

1,634

267,059

6,107

2,899

49,882

7,416

32,562

6,332

3,572

397,123

157,383

239,740

3,938

9,260

26,229

52,059

7,925

35,152

7,484

1,498

600,636

252,848

347,788

4,746

692,930

(425,871)

NLB Group 2017 Annual Reportm) Net loans analysis

31.12.2017

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

31.12.2016

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

NLB Group

Loans and advances 
neither past due 
nor impaired

Loans and advances past 
due but not impaired

Individually impaired 
loans and advances

82,133

449,367

513,441

77,095

3,285,521

170,296

1,703,088

1,193,795

218,342

2,695,703

1,376,363

1,319,340

57,267

7,160,527

-

3,995

20

15

44,986

3,394

11,263

14,009

16,320

58,894

20,232

38,662

6,932

114,842

-

3,718

-

92

41,439

3,079

25,816

9,545

2,999

251,508

83,032

168,476

2,058

298,815

281

in EUR thousand

Total

82,133

457,080

513,461

77,202

3,371,946

176,769

1,740,167

1,217,349

237,661

3,006,105

1,479,627

1,526,478

66,257

7,574,184

NLB Group

in EUR thousand

Loans and advances 
neither past due 
nor impaired

Loans and advances past 
due but not impaired

Individually impaired 
loans and advances

85,315

767,498

435,518

73,335

2,978,744

174,093

1,549,029

1,051,958

203,664

2,562,089

1,404,587

1,157,502

56,533

6,959,032

-

1,746

19

209

68,095

5,023

12,426

27,966

22,680

54,692

6,158

48,534

2,352

127,113

-

6,742

-

800

44,669

3,206

28,307

10,196

2,960

353,448

123,883

229,565

2,129

407,788

Total

85,315

775,986

435,537

74,344

3,091,508

182,322

1,589,762

1,090,120

229,304

2,970,229

1,534,628

1,435,601

61,014

7,493,933

NLB Group 2017 Annual Report282

31.12.2017

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

31.12.2016

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

  Granted overdrafts

  Loans for houses and flats

  Consumer loans

  Other loans

Loans to other customers

  Loans to large corporate customers

  Loans to small- and medium-sized enterprises

Other financial assets

Total

NLB

in EUR thousand

Loans and advances 
neither past due 
nor impaired

Loans and advances past 
due but not impaired

Individually impaired 
loans and advances

82,133

355,009

462,322

268,086

2,034,673

134,286

1,282,109

508,640

109,638

1,700,478

1,137,881

562,597

36,983

4,939,684

-

3,666

-

92

26,192

2,846

18,991

2,963

1,392

165,155

67,474

97,681

1,376

196,481

-

-

-

6

21,697

3,077

6,146

7,610

4,864

12,423

10,730

1,693

30

34,156

NLB

Loans and advances 
neither past due 
nor impaired

Loans and advances past 
due but not impaired

Individually impaired 
loans and advances

85,315

662,177

408,056

272,510

1,896,633

141,534

1,181,625

469,532

103,942

1,718,354

1,191,467

526,887

34,460

5,077,505

-

-

-

-

25,987

3,261

6,004

7,512

9,210

2,508

148

2,360

57

28,552

-

6,123

-

800

28,495

2,984

21,367

3,582

562

230,007

104,511

125,496

1,634

267,059

Total

82,133

358,675

462,322

268,184

2,082,562

140,209

1,307,246

519,213

115,894

1,878,056

1,216,085

661,971

38,389

5,170,321

in EUR thousand

Total

85,315

668,300

408,056

273,310

1,951,115

147,779

1,208,996

480,626

113,714

1,950,869

1,296,126

654,743

36,151

5,373,116

NLB Group 2017 Annual Reportn)  Forborne loans

283

in EUR thousand

NLB Group

All forborne exposures

Impairment, provisions 
and value adjustments

31.12.2017

Total

Performing

Impaired

Defaulted

Non - performing

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

Loans and advances (including at 
amortised cost and fair value)

General governments

Other financial corporations

Non-financial corporations

Large corporate customers

Small- and medium- sized enterprises

Households

Granted overdrafts

Loans for houses and flats

Consumer loans

Other loans

606,884

78,035

528,849

528,849

(9,110)

(317,912)

194,738

7,522

2,944

558,775

230,371

328,404

37,643

675

21,998

10,629

4,341

-

48

67,871

37,392

30,479

10,116

663

6,050

2,531

872

7,522

2,896

7,522

2,896

-

(3)

(3,882)

(2,806)

3,640

2

490,904

490,904

(7,969)

(299,399)

176,317

192,979

192,979

(4,553)

(107,985)

73,083

297,925

297,925

(3,416)

(191,414)

103,234

27,527

27,527

(1,138)

(11,825)

14,779

12

12

15,948

15,948

8,098

3,469

8,098

3,469

(95)

(695)

(294)

(54)

(7)

(5,651)

(3,467)

(2,700)

-

4,346

6,005

4,428

Debt instruments other than HFT

606,884

78,035

528,849

528,849

(9,110)

(317,912)

194,738

Loan commitments given

10,638

1,128

9,510

9,510

-

-

3,421

Total exposures with forbearance measures

617,522

79,163

538,359

538,359

(9,110)

(317,912)

198,159

NLB Group

in EUR thousand

All forborne exposures

Impairment, provisions 
and value adjustments

31.12.2016

Total

Performing

Impaired

Defaulted

Non - performing

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

Loans and advances (including at 
amortised cost and fair value)

General governments

Other financial corporations

Non-financial corporations

Large corporate customers

Small- and medium- sized enterprises

Households

Granted overdrafts

Loans for houses and flats

Consumer loans

Other loans

922,883

114,786

808,097

808,097

(16,288)

(492,158)

279,935

1,490

6,287

91,363

43,492

47,871

15,646

94

10,759

31,012

838,843

331,545

507,298

42,269

123

24,518

11,554

6,074

9,269

24,725

9,269

24,725

(498)

(574)

(3,175)

(23,933)

6,089

639

747,480

747,480

(13,342)

(453,526)

259,025

288,053

288,053

(5,816)

(180,993)

91,450

459,427

459,427

(7,526)

(272,533)

167,575

26,623

26,623

(1,874)

(11,524)

14,182

29

29

(10)

11,078

13,440

13,440

(1,344)

3,334

1,140

8,220

4,934

8,220

4,934

(426)

(94)

(18)

(5,009)

(3,418)

(3,079)

-

4,235

6,258

3,689

Debt instruments other than HFT

922,883

114,786

808,097

808,097

(16,288)

(492,158)

279,935

Loan commitments given

23,636

1,151

22,485

22,485

-

-

15,399

Total exposures with forbearance measures

946,519

115,937

830,582

830,582

(16,288)

(492,158)

295,334

NLB Group 2017 Annual Report284

NLB

in EUR thousand

All forborne exposures

Impairment, provisions 
and value adjustments

31.12.2017

Total

Performing

Impaired

Defaulted

Non - performing

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

Loans and advances (including at 
amortised cost and fair value)

General governments

Other financial corporations

Non-financial corporations

Large corporate customers

Small- and medium- sized enterprises

Households

Granted overdrafts

Loans for houses and flats

Consumer loans

Other loans

398,889

57,609

341,280

341,280

(5,762)

(186,782)

139,111

6,017

2,944

365,879

188,022

177,857

24,049

675

19,948

2,332

1,094

-

48

50,535

33,283

17,252

7,026

663

5,404

478

481

6,017

2,896

6,017

2,896

-

(3)

(2,373)

(2,806)

3,643

2

315,344

315,344

(4,962)

(174,989)

125,712

154,739

154,739

160,605

160,605

17,023

17,023

12

12

14,544

14,544

1,854

613

1,854

613

(3,850)

(1,112)

(797)

(95)

(618)

(54)

(30)

(80,692)

(94,297)

(6,614)

(7)

(5,306)

(896)

(405)

62,447

63,265

9,754

-

3,037

4,113

2,604

Debt instruments other than HFT

398,889

57,609

341,280

341,280

(5,762)

(186,782)

139,111

Loan commitments given

9,490

1,118

8,372

8,372

-

-

2,951

Total exposures with forbearance measures

408,379

58,727

349,652

349,652

(5,762)

(186,782)

142,062

NLB

in EUR thousand

All forborne exposures

Impairment, provisions 
and value adjustments

31.12.2016

Total

Performing

Impaired

Defaulted

Non - performing

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

Loans and advances (including at 
amortised cost and fair value)

General governments

Credit institutions

Other financial corporations

Non-financial corporations

Large corporate customers

Small- and medium- sized enterprises

Households

Granted overdrafts

620,593

80,696

539,897

539,897

(8,085)

(321,083)

199,626

9,161

247

31,012

552,812

268,096

284,716

27,361

123

-

247

6,287

61,940

35,884

26,056

12,222

94

9,161

-

9,161

-

-

-

(3,071)

6,089

-

-

639

24,725

24,725

(574)

(23,933)

490,872

490,872

(6,050)

(287,971)

184,600

232,212

232,212

(4,107)

(140,078)

79,862

258,660

258,660

(1,943)

(147,893)

104,738

15,139

15,139

(1,461)

(6,108)

29

29

(10)

(18)

Loans for houses and flats

22,307

10,114

12,193

12,193

(1,235)

(4,472)

Consumer loans

Other loans

2,897

2,034

1,029

985

1,868

1,049

1,868

1,049

(134)

(82)

(958)

(660)

Debt instruments other than HFT

620,593

80,696

539,897

539,897

(8,085)

(321,083)

199,626

Loan commitments given

22,488

1,141

21,347

21,347

-

-

15,072

Total exposures with forbearance measures

643,081

81,837

561,244

561,244

(8,085)

(321,083)

214,698

8,298

-

2,292

2,333

3,673

NLB Group 2017 Annual ReportForborne exposures by periods of restructuring

31.12.2017

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

31.12.2016

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

31.12.2017

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

31.12.2016

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

Main forbearance measurements, used 
by NLB Group and NLB are deferral 
of  payment, reduction of  interest rates, 
acquisition of  collateral for partial 
repayment of  claims and others, either as 

Nature of assets

Securities (note 5.4.b)

Investment property (note 5.10.)

Property and equipment (note 5.9.)

Investments in subsidiaries and associates

Real estates (note 5.13.)

Other assets (note 5.13.)

Total

285

in EUR thousand

NLB Group

Up to 3 months

 3 to 6 months

6 to 12 months

Over 12 months

3,656

12,313

15,969

3,877

6,130

10,007

910

6,054

6,964

11,611

38,624

50,235

NLB

2,259

17,189

19,448

19,078

10,282

29,360

62,100

175,381

237,481

63,932

260,903

324,835

in EUR thousand

Up to 3 months

 3 to 6 months 

6 to 12 months

Over 12 months

2,950

11,512

14,462

1,745

4,368

6,113

420

5,311

5,731

6,593

25,018

31,611

1,446

14,717

16,163

18,352

7,705

26,057

47,031

122,958

169,989

45,921

181,723

227,644

a single forbearance measurement or as a 
combination of  those.

o)  Repossessed assets

NLB Group and NLB received the 
following assets by taking possession of  
collateral held as security and held them at 
the reporting date:

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Net value

Net value

3,536

40,809

1,355

-

76,222

1,278

24,162

48,658

1,523

-

76,416

2,643

480

4,286

7

2,464

4,811

-

20,832

3,750

7

2,484

4,263

-

123,200

153,402

12,048

31,336

NLB Group 2017 Annual Report 
286

p)  Analysis of loans and advances by industry sectors

Transport and communications

839,171

(35,281)

803,890

10.61

869,779

(39,908)

829,871

Trade industry

840,189

(204,457)

635,732

Health care and social security

Other financial assets

31,331

(2,447)

77,962

(11,705)

28,884

66,257

8.39

0.38

0.87

873,406

(242,743)

630,663

27,936

(4,815)

76,467

(15,453)

23,121

61,014

NLB Group

Industry sector

Banks

Finance

Electricity, gas, and water

Construction industry

Heavy industry

Education

Agriculture, forestry, and fishing

Public sector

Individuals

Mining

Entrepreneurs

Services

Total

NLB 

Industry sector

Banks

Finance

Electricity, gas, and water

Construction industry

Heavy industry

Education

Agriculture, forestry, and fishing

Public sector

Individuals

Mining

Entrepreneurs

Services

Health care and social security

Other financial assets

Total

31.12.2017

31.12.2016

in EUR thousand

Gross loans

Impairment 
provisions

Net loans

(%)

Gross loans

Impairment 
provisions

Net loans

514,037

(576)

513,461

60,485

(3,065)

57,420

155,911

(8,846)

147,065

236,617

(69,045)

167,572

819,887

(79,497)

740,390

14,230

52,168

(872)

(8,264)

13,358

43,904

314,481

(6,285)

308,196

6.78

0.76

1.94

2.21

9.78

0.18

0.58

4.07

435,886

(349)

435,537

132,156

(27,863)

104,293

176,230

(19,754)

156,476

260,537

(109,189)

151,348

852,257

(168,205)

684,052

15,314

43,309

(696)

(9,515)

14,618

33,794

364,764

(12,270)

352,494

(%)

5.81

1.39

2.09

2.02

9.13

0.20

0.45

4.70

3,470,153

(98,207)

3,371,946

44.52

3,190,724

(99,216)

3,091,508

41.25

15,404

(1,675)

13,729

128,534

(5,585)

122,949

662,657

(123,226)

539,431

0.18

1.62

7.12

31,913

99,715

(6,300)

(6,642)

25,613

93,073

962,743

(156,285)

806,458

8,233,217

(659,033)

7,574,184

100.00

8,413,136

(919,203)

7,493,933

100.00

31.12.2017

31.12.2016

in EUR thousand

Gross loans

Impairment 
provisions

Net loans

(%)

Gross loans

Impairment 
provisions

Net loans

462,322

-

462,322

251,303

(9,150)

242,153

109,457

(3,498)

105,959

111,832

(41,618)

70,214

8.94

4.68

2.05

1.36

408,056

-

408,056

341,644

(45,910)

295,734

112,083

(6,279)

105,804

136,071

(71,294)

64,777

551,816

(30,004)

521,812

10.09

569,022

(88,472)

480,550

8,779

15,087

(33)

(958)

8,746

14,129

199,650

(1,710)

197,940

0.17

0.27

3.83

10,643

15,437

(54)

(1,223)

10,589

14,214

248,993

(2,265)

246,728

(%)

7.59

5.50

1.97

1.21

8.94

0.20

0.26

4.59

2,121,167

(38,605)

2,082,562

40.28

1,990,184

(39,069)

1,951,115

36.31

7,454

(626)

6,828

50,923

(2,040)

48,883

494,815

(74,158)

420,657

0.13

0.95

8.14

25,332

46,148

(5,297)

(2,587)

20,035

43,561

782,110

(91,419)

690,691

0.34

1.24

10.76

11.07

8.42

0.31

0.81

0.37

0.81

12.85

14.15

4.37

0.19

0.67

Transport and communications

747,971

(17,192)

730,779

14.13

777,964

(17,903)

760,061

Trade industry

304,589

(96,358)

208,231

11,830

41,580

(1,113)

(3,191)

10,717

38,389

4.03

0.21

0.74

366,587

(131,753)

234,834

11,439

39,922

(1,223)

(3,771)

10,216

36,151

5,490,575

(320,254)

5,170,321

100.00

5,881,635

(508,519)

5,373,116

100.00

NLB Group 2017 Annual Reportq)  Analysis of net loans and advances by geographical sectors

Country

Republic of Slovenia

Other European Union members

Other countries

Total

287

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

4,469,598

4,633,952

4,478,793

4,663,239

484,919

468,887

2,619,667

2,391,094

428,772

262,756

393,858

316,019

7,574,184

7,493,933

5,170,321

5,373,116

r)  Analysis of debt securities and derivative financial instruments by geographical sectors

in EUR thousand

31.12.2017

NLB Group

NLB

Country 

Loans and 
advances

Trading 
assets

Financial 
assets  
designated 
at fair value 
through 
profit or 
loss

Available-
for-sale 
financial 
assets

Held-to-
maturity 
financial 
assets

Derivative 
financial 
instruments

Loans and 
advances

Trading 
assets

Available-
for-sale 
financial 
assets

Held-to-
maturity 
financial 
assets

Derivative 
financial 
instruments

Republic of Slovenia

82,133

55,047

-

507,643

356,896

8,395

82,133

55,047

432,494

356,896

8,395

1,257,881

252,816

5,238

Other members of 
European Union

    - Italy

    - Ireland

    - France

    - Belgium

    - Netherlands

    - Austria

    - Germany

    - Finland

    - Sweden

    - Denmark

    - Luxembourg

    - Great Britain

    - Poland

    - Slovakia

    - Spain

    - Other 

United States of America

Other countries

    - Macedonia

    - Serbia

    - Bosnia and Herzegovina

    - Montenegro

    - Kosovo

    - Other

Total

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

4,117

-

-

-

-

-

-

-

102

1,257,881

252,816

5,238

-

-

46,196

48,639

-

-

102

156,078

47,443

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

55,131

26,120

118,611

27,180

40,911

48,858

177,541

57,785

56,876

12,500

64,406

42,487

-

-

69,382

31,907

120,749

49,459

45,025

31,357

-

-

-

-

135,033

1,023

17,229

444,346

171,751

56,615

78,421

49,401

64,848

23,310

-

-

-

-

-

-

-

-

-

-

1

75

313

29

79

-

-

-

-

4,632

-

-

-

109

-

580

4

5

-

-

571

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

46,196

48,639

-

-

156,078

47,443

55,131

26,120

118,611

27,180

40,911

48,858

177,541

57,785

56,876

12,500

64,406

42,487

-

-

69,382

31,907

120,749

49,459

45,025

31,357

-

-

-

-

135,033

1,023

4,117

17,229

-

-

-

-

-

-

-

23,310

-

-

-

-

-

23,310

-

-

-

-

-

-

-

-

-

-

1

75

313

29

79

-

-

-

-

4,632

-

-

-

109

-

571

-

-

-

-

571

-

82,133

59,164

102

2,227,099

609,712

14,213

82,133

59,164

1,730,914

609,712

14,204

NLB Group 2017 Annual Report288

31.12.2016

NLB Group

NLB

in EUR thousand

Country 

Loans and 
advances

Trading 
assets

Financial 
assets  
designated 
at fair value 
through 
profit or 
loss

Available-
for-sale 
financial 
assets

Held-to-
maturity 
financial 
assets

Derivative 
financial 
instruments

Loans and 
advances

Trading 
assets

Available-
for-sale 
financial 
assets

Held-to-
maturity 
financial 
assets

Derivative 
financial 
instruments

Republic of Slovenia

85,315

49,747

-

544,187

415,165

13,347

85,315

49,747

479,792

415,165

13,347

Other members of 
European Union

    - Italy

    - Ireland

    - France

    - Belgium

    - Netherlands

    - Austria

    - Germany

    - Finland

    - Sweden

    - Denmark

    - Luxembourg

    - Great Britain

    - Poland

    - Slovakia

    - Spain

    - Other 

United States of America

Other countries

    - Macedonia

    - Serbia

    - Bosnia and Herzegovina

    - Montenegro

    - Kosovo

    - Other

Total

19,010

734

1,031,073

196,284

5,399

-

42,203

35,935

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

19,010

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

160

64,610

67,722

-

-

-

-

149,327

48,720

45,511

16,031

102,420

26,123

29,609

40,878

200,358

43,533

39,220

3,247

57,222

16,729

113,675

17,173

20,583

25,930

-

-

-

-

19,575

1,023

9,074

414,199

159,993

54,568

72,384

54,765

65,641

6,848

-

-

-

-

-

-

-

-

471

103

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

10

98

240

1

146

-

-

-

-

4,904

-

-

-

-

-

413

-

6

-

-

405

2

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

19,010

1,031,073

196,284

5,399

-

-

-

-

-

42,203

35,935

-

-

149,327

48,720

45,511

16,031

102,420

26,123

19,010

29,609

40,878

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

200,358

43,533

39,220

3,247

64,610

67,722

-

-

57,222

16,729

113,675

17,173

20,583

25,930

-

-

-

-

19,575

1,023

9,074

6,848

-

-

-

-

-

6,848

-

-

-

-

-

-

-

-

-

-

10

98

240

1

146

-

-

-

-

4,904

-

-

-

-

-

407

-

-

-

-

405

2

85,315

68,757

734

1,998,533

611,449

19,159

85,315

68,757

1,526,787

611,449

19,153

Other members of  the European Union 
included in the item ‘Other’ are Romania, 
Czech Republic, Hungary, Bulgaria, 
Cyprus, Croatia, Lithuania, Latvia, and 
Portugal.

NLB Group 2017 Annual Reports)  Structure of debt securities of the banking book according to the Fitch credit rating agency

289

in EUR thousand

NLB Group

NLB

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Carrying 
value 

in %

Carrying 
value 

in %

Carrying 
value 

in %

Carrying 
value 

365,985

373,302

12.6

12.8

271,157

349,839

10.1

13.0

365,985

373,302

15.1

15.4

271,157

349,839

1,486,656

51.0

1,455,975

54.0

1,411,405

58.3

1,455,401

200,019

489,294

6.9

16.8

138,526

480,534

5.1

17.8

200,019

72,048

8.3

3.0

132,254

14,900

in %

12.2

15.7

65.5

5.9

0.7

2,915,256

100.0

2,696,031

100.0

2,422,759

100.0

2,223,551

100.0

Rating

AAA

AA

A

BBB

Other

Total

t)  Structure of debt securities of the trading book according to the Fitch credit rating agency

31.12.2017

31.12.2016

in EUR thousand

NLB Group and NLB

Carrying value

in %

Carrying value

in %

-

4,117

15,016

40,031

59,164

-

7.0

25.4

67.7

100.0

49,747

-

-

19,010

68,757

72.4

-

-

27.6

100.0

31.12.2017

31.12.2016

in %

71.47

28.24

0.29

0.00

100.00

in %

76.66

22.17

0.11

1.06

100.00

Rating

A

AAA

F1

Other

Total

u)  Internal rating of derivatives counterparties

NLB Group and NLB 

A

B

C

D and E

Total

All derivatives in the banking book are 
entered into with counterparties with an 
external investment-grade rating. 

When derivatives are entered into on 
behalf  of  NLB Group’s customers, such 
customers usually do not have an external 
rating, but all such transactions are covered 
through back-to-back transactions involving 
third parties with an external investment-
grade rating. 

NLB Group 2017 Annual Report 
 
290

v)  Debt financial instruments in NLB’s and NLB Group’s portfolio that represent subordinated liabilities for the issuer

31.12.2017

Internal rating

Available-for-sale financial assets

Loans and advances

 - loans and advances to banks

 - loans and advances to customers

Total

31.12.2016

Internal rating

Available-for-sale financial assets

Loans and advances

 - loans and advances to banks

 - loans and advances to customers

Total

NLB Group

B

-

-

-

-

NLB Group

B

-

-

-

-

C

-

-

-

-

C

-

-

-

-

A

581

-

-

581

A

583

-

-

583

Total

581

A

581

-

-

10,962

-

581

11,543

Total

583

A

583

NLB

B

-

-

-

-

NLB

B

-

-

-

10,961

3,989

-

-

583

11,544

3,989

in EUR thousand

Total

581

10,962

5,506

17,049

in EUR thousand

Total

583

14,950

5,898

21,431

C

-

-

5,506

5,506

C

-

-

5,898

5,898

NLB Group 2017 Annual Reportw) Presentation of net financial instruments by measurement category

31.12.2017

Trading assets

NLB Group

Financial assets 
designated 
at fair value 
through 
profit or loss

Available-for-
sale financial 
assets

Loans and 
receivables Financial leases

Held-to-
maturity 
financial assets

Derivatives 
for hedge 
accounting

Cash and obligatory reserves with central 
banks, and other demand deposits at banks

-

-

-

1,256,481

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Treasury bills

  - Private equity fund

  - Other investments

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

      Granted overdrafts

      Loans for houses and flats

      Consumer loans

      Other loans

  - Loans to other customers

Loans to large corporate customers

Loans to small- and medium-
sized enterprises

Other financial assets

59,164

4,117

-

55,047

-

-

13,025

-

-

-

-

-

-

-

-

-

-

-

-

-

5,003

2,280,283

102

1,809,040

82,133

82,133

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

7,279,228

146,566

448,198

8,882

513,461

77,121

-

81

3,295,336

76,610

176,769

1,740,167

1,217,349

161,051

2,945,112

1,473,055

-

-

-

76,610

60,993

6,572

1,472,057

54,421

66,257

-

-

609,712

609,712

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

634

4,267

-

-

-

-

-

-

-

-

-

-

-

-

-

-

53,184

281,877

136,182

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

291

in EUR thousand

Total

1,256,481

3,036,295

2,505,104

53,184

281,877

191,229

634

4,267

-

-

-

-

-

-

-

-

1,188

14,213

-

-

-

-

-

-

-

-

-

-

-

-

-

7,425,794

457,080

513,461

77,202

3,371,946

176,769

1,740,167

1,217,349

237,661

3,006,105

1,479,627

1,526,478

66,257

Total financial assets

72,189

5,003

2,280,283

8,684,099

146,566

609,712

1,188

11,799,040

NLB Group 2017 Annual Report292

NLB Group

in EUR thousand

31.12.2016

Trading assets

Financial assets 
designated 
at fair value 
through 
profit or loss

Available-for-
sale financial 
assets

Loans and 
receivables Financial leases

Held-to-
maturity 
financial assets

Derivatives 
for hedge 
accounting

Cash and obligatory reserves with central 
banks, and other demand deposits at banks

-

-

-

1,299,014

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Cash certificates

  - Treasury bills

  - Private equity fund

  - Reverse sell and repurchase agreements

  - Other investments

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

      Granted overdrafts

      Loans for houses and flats

      Consumer loans

      Other loans

  - Loans to other customers

Loans to large corporate customers

Loans to small- and medium-
sized enterprises

Other financial assets

68,757

19,735

-

19,010

-

30,012

-

-

-

18,942

-

-

-

-

-

-

-

-

-

-

-

-

-

6,694

2,072,153

734

1,619,228

85,340

85,315

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

25

-

-

7,197,167

150,412

765,154

10,832

435,537

74,312

-

32

3,027,652

63,856

182,322

1,589,762

1,090,120

165,448

2,894,512

1,530,194

-

-

-

63,856

75,692

4,409

1,364,318

71,283

61,014

-

-

611,449

611,449

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2,011

-

3,949

-

-

-

-

-

-

-

-

-

-

-

-

-

-

73,620

274,489

199

104,617

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total

1,299,014

2,844,393

2,336,461

73,620

293,499

199

134,629

2,011

25

3,949

-

-

-

-

-

-

-

-

-

-

217

19,159

-

-

-

-

-

-

-

-

-

-

-

-

-

7,347,579

775,986

435,537

74,344

3,091,508

182,322

1,589,762

1,090,120

229,304

2,970,204

1,534,603

1,435,601

61,014

Total financial assets

87,699

6,694

2,072,153

8,642,535

150,412

611,449

217

11,571,159

NLB Group 2017 Annual Report31.12.2017

Trading assets

Financial assets 
designated at fair 
value through 
profit or loss

Available-for-sale 
financial assets

Loans and 
receivables

Held-to-maturity 
financial assets

Derivatives 
for hedge 
accounting

NLB

-

-

570,010

-

Cash and obligatory reserves with central 
banks, and other demand deposits at banks

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Treasury bills

  - Private equity fund

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

      Granted overdrafts

      Loans for houses and flats

      Consumer loans

      Other loans

  - Loans to other customers

Loans to large corporate customers

Loans to small- and medium-
sized enterprises

Other financial assets

Total financial assets

-

59,164

4,117

-

-

55,047

634

1,777,762

-

-

-

-

1,554,565

46,848

136,279

40,070

-

634

13,016

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

82,133

82,133

609,712

609,712

-

-

-

-

-

5,049,799

358,675

462,322

268,184

2,082,562

140,209

1,307,246

519,213

115,894

1,878,056

1,216,085

661,971

38,389

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

293

in EUR thousand

Total

570,010

2,529,405

2,250,527

46,848

136,279

95,117

634

-

-

-

-

-

-

-

1,188

14,204

-

-

-

-

-

-

-

-

-

-

-

-

-

5,049,799

358,675

462,322

268,184

2,082,562

140,209

1,307,246

519,213

115,894

1,878,056

1,216,085

661,971

38,389

72,180

634

1,777,762

5,740,331

609,712

1,188

8,201,807

NLB Group 2017 Annual Report294

NLB

in EUR thousand

31.12.2016

Trading assets

Financial assets 
designated at fair 
value through 
profit or loss

Available-for-sale 
financial assets

Loans and 
receivables

Held-to-maturity 
financial assets

Derivatives 
for hedge 
accounting

Cash and obligatory reserves with central 
banks, and other demand deposits at banks

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Treasury bills

  - Private equity fund

  - Reverse sell and repurchase agreements

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

      Granted overdrafts

      Loans for houses and flats

      Consumer loans

      Other loans

  - Loans to other customers

Loans to large corporate customers

Loans to small- and medium-
sized enterprises

Other financial assets

Total financial assets

-

68,757

19,735

-

19,010

30,012

-

-

18,936

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

617,039

-

2,011

1,594,094

-

-

-

-

2,011

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,262,363

67,307

209,331

55,093

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

85,340

85,315

611,449

611,449

-

-

-

-

25

-

5,251,625

668,300

408,056

273,285

1,951,115

147,779

1,208,996

480,626

113,714

1,950,869

1,296,126

654,743

36,151

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total

617,039

2,361,651

1,978,862

67,307

228,341

85,105

2,011

25

-

-

-

-

-

-

-

-

217

19,153

-

-

-

-

-

-

-

-

-

-

-

-

-

5,251,625

668,300

408,056

273,285

1,951,115

147,779

1,208,996

480,626

113,714

1,950,869

1,296,126

654,743

36,151

87,693

2,011

1,594,094

5,990,155

611,449

217

8,285,619

As at 31.12.2017 and 31.12.2016, all of  
NLB Group’s financial liabilities, except 
for derivatives designated as hedging 
instruments, trading liabilities and financial 
liabilities designated at fair value through 
profit or loss, were carried at amortised 
cost.

6.2.  Market risk

NLB defines market risk as the risk of  
potential financial losses due to changes 
in rates and/or market prices (exchange 
rates, credit spreads, and equity prices), or 
in parameters that affect prices (volatilities 
and correlations). Losses may impact profit 
or loss directly, for example in the case of  
trading book positions. However, for the 
banking book positions they are reflected 

in the revaluation reserve. The exposure 
to the market risk is to a certain degree 
integrated into the banking industry and 
offers an opportunity to create financial 
results and value.

The Global Risk Department of  NLB is 
independent from the trading activities and 
reports to the bank’s committee ALCO. 
They also monitor and manage exposure 
to market risks separately for the banking 
and trading books. Exposures and limits are 
monitored daily and reported to the ALCO 
committee on a regular basis.

The bank uses a wide selection of  
quantitative and qualitative tools for 
measuring, managing, and reporting 

market risks such as value-at-risk (VaR), 
sensitivity analysis, stress testing, back-
testing, scenarios, other market risk 
mitigants (concentration of  exposures, gap 
limits, stop-loss limits, etc.), net interest 
income sensitivity, economic value of  
equity, and economic capital. Stress testing 
provides an indication of  the potential 
losses that could occur in severe market 
conditions.

In the area of  currency risk, NLB Group 
pursues the goal of  low exposure. NLB 
monitors the open position of  NLB Group 
on an ongoing basis. The orientation 
of  NLB Group in interest rate risk 
management is to prevent negative effects 
on the net revenues arising from changed 

NLB Group 2017 Annual Report295

equity and CET1 capital. In December 
2017 ECB requested for calculation of  risk 
weighted assets a correction of  treatment 
of  the FX position on a consolidated level 
and treatment of  equity investments in 
non-euro subsidiary banks (see note 5.23 
Capital adequacy ratio). Group ALM 
employs strategies to manage this foreign 
currency exposure, including matched 
funding of  assets and liabilities.

Exposure to currency risks is discussed 
at daily liquidity meetings and monthly 
meetings of  the Assets and Liabilities 
Committee of  NLB Group (ALCO), and 
quarterly on the consolidated level.

market interest rates. In line with this, the 
tolerance for this risk is low. The conclusion 
of  transactions involving derivatives at NLB 
is limited to the servicing of  the clients’ and 
hedging of  the Group’s own open positions. 
In accordance with the provisions of  the 
Strategy on trading in financial instruments 
in NLB Group, the trading activities in 
other NLB Group members are very 
restricted. Thus, NLB is the only Group 
member with a trading book in accordance 
with CRR requirements.

Monitoring and managing NLB Group’s 
exposure to market risks is decentralised. 
However, uniform guidelines and 
exposure limits for each type of  risk are 
set for individual NLB Group entities. 
The methodologies are in line with 
regulatory requirements on individual 
and consolidated levels, while reporting 
to the regulator on the consolidated level 
is carried out using the standardised 
approach. Pursuant to the relevant policies, 
NLB Group entities must monitor and 
manage exposure to market risks and 
report to NLB accordingly. The exposure 
of  an individual NLB Group entity is 
regularly monitored and reported to the 
Assets and Liabilities Committee of  NLB 
Group (NLB Group ALCO).

6.2.1.  Currency risk (FX)

Foreign currency risk (FX) is a risk of  
the potential losses from the open FX 
positions due to the changes of  the foreign 
currency rates. The exposures of  NLB to 
the movement of  the FX rates have impact 
on the financial position and cash flows of  
the bank. The bank measures and manages 
the FX risk with a usage of  combination 
of  sensitivity analysis, VaR, scenarios, and 
stress testing.

In the trading book, similar to the other 
market risks, risk is managed on the basis 
of  VaR limits which are approved by the 
Management Board of  the bank and 
in accordance to the adopted policy of  
managing market risk in the trading book 
of  NLB. Trading FX risk is managed on an 
integrated basis at a portfolio level. 

NLB monitors and manages FX risk in the 
banking book according to the policy of  
managing FX risk in NLB. The policy is 
primarily composed to protect Common 
Equity Tier 1 against the negative effects of  
the volatility of  the FX rates, whilst limiting 
the volatility in the profit and loss account. 
FX exposures in banking book result from 
core banking business activities.

Currency risk management in NLB 
Group is decentralised. Each member is 
responsible for its own currency risk policy, 
which also includes a limit system and is 
in line with local regulatory requirements, 
as well as the parent Bank’s guidelines and 
standards. Policies are confirmed by either 
the local management board or supervisory 
board. NLB monitors and manages 
NLB Group currency risk exposure on a 
monthly basis for each member and on the 
consolidated level.

NLB Group banks follow the guidelines 
for managing FX lending in the NLB 
Group. The guidelines’ goal is to address 
risks stemming from the potential excessive 
growth of  FX lending, to identify hidden 
risks and tail-event risks related to FX 
lending, to mitigate the respective risk, 
to internalise the respective costs, and to 
hold adequate capital with respect to FX 
lending.

The positions of  all currencies in the 
statement of  financial position of  NLB, 
for which a daily limit is set, are monitored 
daily. FX positions are managed by the 
Financial Markets Department on the 
basis of  a report obtained from the Global 
Risk. The Financial Markets Department 
manages FX positions on the currency level 
so that they are always within the limits or 
closed.

Regarding structural FX positions on a 
consolidation level, assets and liabilities 
held in foreign operations are translated 
into euro currency at the closing FX 
rate on the balance sheet date. Foreign 
exchange differences of  non-euro assets 
and liabilities against euro are recognised 
in OCI, and therefore affect shareholder’s 

NLB Group 2017 Annual Report296

a)  The amount of financial instruments denominated in euros and in foreign currency 

31.12.2017

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

Trading assets

Financial assets designated at fair value through profit or loss

Available-for-sale financial assets

Derivatives - hedge accounting

Loans and advances

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Held-to-maturity financial assets

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

NLB Group

in EUR thousand

EUR

USD

CHF

Other

Total

824,534

68,067

5,003

1,996,373

1,188

82,133

359,268

5,952,008

43,162

600,328

719

33,545

4,117

-

26,908

-

-

103,836

30,474

111

9,384

-

41,046

357,356

1,256,481

-

-

5

-

72,189

5,003

3,056

250,156

2,276,493

-

-

-

69,381

27

-

-

-

-

47,003

860,470

22,777

-

-

1,188

82,133

510,107

6,912,333

66,077

609,712

719

Total financial assets

9,932,783

208,375

113,510

1,537,767

11,792,435

Financial liabilities

Trading liabilities

Financial liabilities designated at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

9,398

635

25,529

20,091

247,326

-

-

-

4,677

18,425

 - due to customers

8,443,684

185,880

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

Total financial liabilities

74,206

27,350

93,128

8,941,347

-

-

1,058

210,040

-

-

6,555

13,865

71,900

-

-

1,930

94,250

104

-

-

9,279

-

9,502

635

25,529

40,602

279,616

1,176,914

9,878,378

80

-

74,286

27,350

14,903

111,019

1,201,280

10,446,917

Net on-balance sheet  financial position

991,436

(1,665)

19,260

336,487

1,345,518

Derivative financial instruments 

11,906

-

(12,818)

(8,014)

(8,926)

Net financial position

1,003,342

(1,665)

6,442

328,473

1,336,592

31.12.2016

Total financial assets

Total financial liabilities

Net on-balance sheet  financial position

Derivative financial instruments 

Net financial position

9,851,121

8,986,936

864,185

26,519

890,704

228,678

226,191

2,487

2,077

4,564

132,544

102,137

30,407

(21,417)

1,359,494

11,571,837

1,084,597

10,399,861

274,897

(13,954)

1,171,976

(6,775)

8,990

260,943

1,165,201

NLB Group 2017 Annual Report297

in EUR thousand

NLB

EUR

USD

CHF

Other

Total

511,551

68,063

634

1,751,068

1,188

82,133

378,241

4,482,928

38,260

600,328

719

15,735

4,117

-

24,342

-

58,393

25,834

64

9,384

-

10,305

32,419

570,010

-

-

-

-

-

70,369

1

-

-

-

-

2,352

-

25,688

8,346

64

-

-

72,180

634

1,777,762

1,188

82,133

462,322

4,587,477

38,389

609,712

719

31.12.2017

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

Trading assets

Financial assets designated at fair value through profit or loss

Available-for-sale financial assets

Derivatives - hedge accounting

Loans and advances

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Held-to-maturity financial assets

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

Total financial assets

7,915,113

137,869

80,675

68,869

8,202,526

Financial liabilities

Trading liabilities

Financial liabilities designated at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

9,398

635

25,529

36,352

228,457

-

-

-

15,255

18,425

 - due to customers

6,623,766

104,325

 - borrowings from other customers

 - other financial liabilities

Total financial liabilities

5,726

69,858

-

409

-

-

-

9,292

13,865

43,688

-

269

-

-

-

11,173

-

9,398

635

25,529

72,072

260,747

39,188

6,810,967

-

998

5,726

71,534

6,999,721

138,414

67,114

51,359

7,256,608

Net on-balance sheet  financial position

915,392

(545)

13,561

17,510

945,918

Derivative financial instruments 

11,906

-

(12,818)

(8,014)

(8,926)

Net financial position

927,298

(545)

743

9,496

936,992

31.12.2016

Total financial assets

Total financial liabilities

Net on-balance sheet  financial position

Derivative financial instruments

Net financial position

7,947,091

7,140,090

807,001

26,519

833,520

169,016

169,184

(168)

2,077

1,909

99,948

78,138

21,810

(21,417)

70,242

42,028

28,214

(13,954)

8,286,297

7,429,440

856,857

(6,775)

393

14,260

850,082

NLB Group 2017 Annual Report298

b)  FX sensitivity analysis

Scenarios

USD

CHF

CZK

RSD

MKD

JPY

AUD

HUF

HRK

BAM

31.12.2017

Appreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

Depreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

NLB Group and NLB

31.12.2017

31.12.2016

+/-6%

+/-5%

+/-3%

+/-2%

+/-3%

+/-7%

+/-7%

+/-3%

+/-2%

+/-0%

+/-8%

+/-4%

+/-1%

+/-2%

+/-1%

+/-12.5%

+/-11%

+/-5%

+/-2%

+/-0%

NLB Group

NLB

in EUR thousand

Effects on income 
statement

Effects on other 
comprehensive 
income

Effects on income 
statement

Effects on other 
comprehensive 
income

221

(308)

2

7

47

(72)

(103)

(196)

281

(2)

(7)

(44)

70

102

-

211

-

2,125

5,412

338

8,086

-

(192)

-

(2,046)

(5,048)

(327)

(7,613)

92

26

1

8

64

6

197

(82)

(24)

(1)

(8)

(60)

(6)

(181)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

NLB Group 2017 Annual Report299

in EUR thousand

NLB Group

NLB

Effects on income 
statement

Effects on other 
comprehensive 
income

Effects on income 
statement

Effects on other 
comprehensive 
income

271

(205)

(8)

(3)

1

(16)

40

(229)

187

7

2

(1)

23

(11)

-

227

23

1,567

1,425

251

3,493

-

(208)

(22)

(1,506)

(1,390)

(243)

(3,369)

79

13

2

2

1

70

167

(67)

(12)

(2)

(2)

(1)

(60)

(144)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

are divided into the trading and banking 
books according to regulatory standards. 
It takes into account the positions in 
each currency, adjusted for a credit risk. 
Interest rate risk management in NLB 
Group is adopted in accordance with the 
conservative risk strategy and is based on 
general Basel standards on interest rate 
management in the banking book (IRRB; 
hereinafter: ‘Standards’) and European 
Banking Authority guidelines.  

In the trading book interest rate risk is 
measured on the basis of  the VaR method 
and BPV method, in accordance with the 
adopted policy for managing market risk in 
the trading book of  NLB.

The interest rate risk in the banking 
book is measured and monitored 
within a framework of  Interest rate risk 
management policy that establishes 
consistent methodologies, models, and limit 
systems. NLB Group manages interest rate 
risk exposure through application of  two 
main measures:

•  Economic value sensitivity – using 

BPV method (Basis Point Value), which 
measures the extent to which the value 
of  the portfolio would change if  interest 
rates changes according to the scenario.
•  Sensitivity of  net interest income – using 
EaR method (Earnings at Risk), which 
measures the impact of  the interest rate 
change on future net interest income 
over a one-year period, assuming 
constant balance sheet volume and 
structure.

NLB Group regularly measures interest 
rate risk exposure in the banking book 
under various standardised and additional 
scenarios of  changes in level and shape of  
interest rate yield curve and, furthermore, 
applies a cash flow modelling approach 
for positions with uncertain maturity 
and behavioural options. The latter was 
upgraded in 2017 according to new 
regulatory Standards with a renewal 
of  non-maturing deposits allocation 
methodology, and with introduction of  a 
methodology for positions with behavioural 
options. 

31.12.2016

Appreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

Depreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

6.2.2.  Managing market risks in the 

trading book

Market risk exposure in the trading book 
arises mostly as a result of  the changes in 
interest rates, credit spreads, FX rates, and 
equity prices.

The Management Board determines total 
risk appetite and limits by the risk type. The 
limits are monitored daily by the Global 
Risk Department.

NLB uses an internal VaR model based on 
the variance-covariance method for other 
market risks. The daily calculation of  the 
VAR value is adjusted to Basel standards 
(99% confidence interval, a monitored 
period of  250 business days, a 10-day 
holding position period).

6.2.3.  Interest rate risk 

Interest rate risk is the risk to NLB Group’s 
capital and profit or loss arising from 
changes in market interest rates. Interest 
rate risk management of  NLB Group 
includes all interest rate-sensitive on- and 
off-balance sheet assets and liabilities which 

NLB Group 2017 Annual Reportthe Group level. Exposure to interest rate 
risk is discussed on ALCO monthly on 
NLB’s individual level and quarterly on the 
consolidated level.

300

The interest rate risk is closely measured, 
monitored, and managed within approved 
risk limits and controls. The Group 
manages interest rate positions and 
stabilises its interest rate margin primarily 
with the pricing policy and a fund transfer 
pricing policy. An important part of  the 
interest rate risk management is presented 
by the banking book securities portfolio, 
whose primary purpose is to maintain 
adequate liquidity reserves, while it also 
contributes to the stability of  the interest 
rate margin, which is why valuation risk has 
been included in the Group’s interest rate 
risk management model. 

NLB Group manages interest rates risk 
also by using plain vanilla derivative 
financial instruments (interest rate swaps, 
overnight index swaps, cross currency 
swaps, and forward rate agreements), 
most of  which are treated according to 
hedge accounting rules. Interest rate risk 
exposure arises mainly from banking book 
positions; particularly in a current low 
interest rate environment, where NLB 
Group recorded increased volume of  fixed 
interest rate loans and long-term banking 
book securities on the assets side and 
transformation of  deposits from term to 
sight. 

The management of  NLB Group’s interest 
rate exposure is decentralised. Each 
member of  NLB Group is responsible 
for its own interest rate risk policy, which 
includes limit system and is in line with 
local regulatory requirements, as well as 
with the parent Bank’s guidelines and 
standards. NLB regularly monitors the 
interest rate risk exposure of  individual 
member of  NLB Group in accordance 
with the Standards for Risk Management 
in NLB Group. The aforementioned 
document comprises guidelines for uniform 
and effective interest rate risk management 
within individual NLB Group members.

Interest rate risk in the banking book 
is measured, monitored, and reported 
weekly in the case of  NLB by Global Risk 
Department, while positions are managed 
by Financial Markets and monthly on 

NLB Group 2017 Annual Report301

a)  Analysis of financial 

instruments according to the 

exposure to interest rate risk

Illustrated below are the carrying amounts 
of  financial instruments categorised by the 
earlier of  contractual reprising or residual 
maturity.

31.12.2017

Financial assets

NLB Group

in EUR thousand

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

Cash, cash balances at central banks, and 
other demand deposits at banks

1,256,481

531,414

725,067

725,067

-

Trading assets

72,189

13,025

59,164

Financial assets designated at fair 
value through profit or loss

5,003

4,901

102

-

-

55,060

-

5

-

-

2,438

1,661

-

102

-

-

Available-for-sale financial assets

2,276,493

53,184

2,223,309

100,425

143,970

538,822

818,030

622,062

Derivatives - hedge accounting

1,188

1,188

-

Loans and advances

 - debt securities

 - loans and advances to banks

82,133

510,107

-

18

82,133

-

-

-

-

-

1,896

-

-

-

80,237

510,089

176,384

28,839

304,676

190

-

 - loans and advances to customers

6,912,333

49,484

6,862,849

1,657,695

1,188,308

2,473,342

1,072,627

470,877

 - other financial assets

66,077

66,077

-

-

-

-

-

-

Held-to-maturity financial assets

609,712

-

609,712

38,070

40,228

6,874

260,537

264,003

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

719

719

-

-

-

-

-

-

Total financial assets

11,792,435

720,010

11,072,425

2,697,641

1,456,405

3,325,717

2,153,822

1,438,840

Financial liabilities

Trading liabilities

Financial liabilities designated at fair 
value through profit or loss

9,502

9,502

635

635

Derivatives - hedge accounting

25,529

25,529

Financial liabilities measured at amortised cost

-

-

-

-

-

-

 - deposits from banks and central banks

40,602

5,788

34,814

34,573

-

-

-

-

-

-

-

-

-

-

-

241

 - borrowings from banks and central banks

279,616

-

279,616

4,681

78,127

177,165

19,459

 - due to customers

9,878,378

58,429

9,819,949

7,777,903

489,698

1,140,149

407,809

-

-

-

-

184

4,390

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

74,286

27,350

-

-

74,286

27,350

111,019

111,019

-

850

326

-

2,685

9,069

36,099

25,583

12,054

14,970

-

-

-

-

-

-

Total financial liabilities

10,446,917

210,902

10,236,015

7,818,333

582,564

1,341,353

463,608

30,157

Total interest repricing gap

(5,120,692)

873,841

1,984,364

1,690,214

1,408,683

NLB Group 2017 Annual Report302

31.12.2016

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

NLB Group

in EUR thousand

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

1,299,014

450,644

848,370

848,370

-

-

-

Trading assets

87,699

18,942

68,757

284

49,085

9,168

10,220

Financial assets designated at fair 
value through profit or loss

6,694

5,960

734

-

-

-

734

Available-for-sale financial assets

2,072,153

73,620

1,998,533

110,145

267,093

494,924

759,436

366,935

Derivatives - hedge accounting

217

217

-

Loans and advances

 - debt securities

 - loans and advances to banks

85,315

435,537

-

7

85,315

-

-

-

-

-

1,891

-

-

-

83,424

435,530

114,962

42,138

276,794

1,636

-

 - loans and advances to customers

6,912,067

54,612

6,857,455

1,816,432

1,387,083

2,524,693

840,204

289,043

 - other financial assets

61,014

61,014

-

-

-

-

-

-

Held-to-maturity financial assets

611,449

-

611,449

37,691

63,047

16,866

264,360

229,485

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

678

678

-

-

-

-

-

-

Total financial assets

11,571,837

665,694

10,906,143

2,927,884

1,808,446

3,324,336

1,876,590

968,887

Financial liabilities

Trading liabilities

Financial liabilities designated at fair 
value through profit or loss

18,791

18,791

2,011

2,011

Derivatives - hedge accounting

29,024

29,024

Financial liabilities measured at amortised cost

-

-

-

-

-

-

-

-

-

 - deposits from banks and central banks

42,334

332

42,002

41,439

563

-

-

-

-

-

-

-

-

 - borrowings from banks and central banks

371,769

-

371,769

6,779

134,777

203,215

26,381

 - due to customers

9,437,147

61,672

9,375,475

7,035,752

572,913

1,342,213

417,065

 - borrowings from other customers

 - debt securities in issue

 - subordinated liabilities

83,619

277,726

27,145

-

-

-

277,726

27,145

 - other financial liabilities

110,295

110,295

-

83,619

1,298

8,769

26,878

40,966

-

200

-

-

277,726

11,938

15,007

-

-

-

-

-

Total financial liabilities

10,399,861

222,125

10,177,736

7,085,468

728,960

1,865,039

484,412

13,857

Total interest repricing gap

(4,157,584)

1,079,486

1,459,297

1,392,178

955,030

-

-

-

-

-

-

-

617

7,532

5,708

-

-

-

NLB Group 2017 Annual Report303

in EUR thousand

31.12.2017

Financial assets

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

NLB

Cash, cash balances at central banks, and 
other demand deposits at banks

570,010

143,725

426,285

426,285

-

Trading assets

72,180

13,016

59,164

Financial assets designated at fair 
value through profit or loss

634

634

-

-

-

55,060

-

-

5

-

-

-

2,438

1,661

-

-

Available-for-sale financial assets

1,777,762

46,848

1,730,914

18,190

50,856

384,130

663,277

614,461

Derivatives - hedge accounting

1,188

1,188

-

Loans and advances

 - debt securities

 - loans and advances to banks

82,133

462,322

-

9

82,133

-

-

-

-

-

1,896

-

-

-

80,237

462,313

105,616

23,889

325,375

7,433

-

 - loans and advances to customers

4,587,477

44,318

4,543,159

1,354,311

1,019,785

1,615,885

309,278

243,900

 - other financial assets

38,389

38,389

-

-

-

-

-

-

Held-to-maturity financial assets

609,712

-

609,712

38,070

40,228

6,874

260,537

264,003

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

719

719

-

-

-

-

-

-

Total financial assets

8,202,526

288,846

7,913,680

1,942,472

1,189,818

2,334,165

1,242,963

1,204,262

Financial liabilities

Trading liabilities

Financial liabilities designated at fair 
value through profit or loss

9,398

9,398

635

635

Derivatives - hedge accounting

25,529

25,529

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

72,072

260,747

6,810,967

5,726

-

-

-

-

 - other financial liabilities

71,534

71,534

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

72,072

72,072

260,747

85

77,786

170,702

12,174

-

-

-

-

6,810,967

5,866,793

348,703

514,937

78,363

2,171

5,726

-

-

-

-

-

2

-

5,716

-

8

-

Total financial liabilities

7,256,608

107,096

7,149,512

5,938,950

426,489

685,641

96,253

2,179

Total interest repricing gap

(3,996,478)

763,329

1,648,524

1,146,710

1,202,083

NLB Group 2017 Annual Report304

31.12.2016

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

NLB

in EUR thousand

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

617,039

128,519

488,520

488,520

-

-

-

Trading assets

87,693

18,936

68,757

284

49,085

9,168

10,220

Financial assets designated at fair 
value through profit or loss

2,011

2,011

-

-

-

-

-

Available-for-sale financial assets

1,594,094

67,307

1,526,787

27,709

195,730

371,601

569,219

362,528

Derivatives - hedge accounting

217

217

-

Loans and advances

 - debt securities

 - loans and advances to banks

85,315

408,056

-

7

85,315

-

-

-

-

-

1,891

408,049

77,061

28,596

302,392

 - loans and advances to customers

4,843,594

43,021

4,800,573

1,422,972

1,316,675

1,682,375

227,870

150,681

 - other financial assets

36,151

36,151

-

-

-

-

-

-

Held-to-maturity financial assets

611,449

-

611,449

37,691

63,047

16,866

264,360

229,485

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

678

678

-

-

-

-

-

-

Total financial assets

8,286,297

296,847

7,989,450

2,054,237

1,653,133

2,384,293

1,071,669

826,118

-

-

-

-

-

-

-

83,424

-

Financial liabilities

Trading liabilities

Financial liabilities designated at fair 
value through profit or loss

18,787

18,787

2,011

2,011

Derivatives - hedge accounting

29,024

29,024

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - debt securities in issue

 - other financial liabilities

-

-

-

-

-

-

74,977

74,977

-

-

-

-

-

-

-

-

-

-

-

-

338,467

4,708

133,117

186,846

13,796

-

-

-

-

-

6,615,390

5,281,645

408,851

744,327

174,193

6,374

4,274

277,726

-

-

-

-

-

-

-

4,265

277,726

-

-

-

9

-

-

74,977

338,467

6,615,390

4,274

277,726

-

-

-

-

-

68,784

68,784

-

Total financial liabilities

7,429,440

118,606

7,310,834

5,361,330

541,968

1,208,899

192,254

6,383

Total interest repricing gap

(3,307,093)

1,111,165

1,175,394

879,415

819,735

NLB Group 2017 Annual Reportb)  Net interest income sensitivity 

analysis and an economic view of 

interest rate risk in the banking book

The analysis of  interest income sensitivity 
assumes a move in interest rates by 50 

basis points in the one year period. The 
analysis is based on the assumption that 
the positions used remain unchanged, and 
that the yield curve shift is parallel. The 
assessment of  the impact of  a change in 

interest rates of  50 basis points on the 
amount of  net interest income of  the 
banking book position:

305

2017

Interest income sensitivity

EUR

USD

CHF

OTHER

2016

Interest income sensitivity

EUR

USD

CHF

OTHER

NLB Group

NLB

in EUR thousand

Average 
(assessment)

Minimum 
(assessment)

Maximum 
(assessment)

Average 
(assessment)

Minimum 
(assessment)

Maximum 
(assessment)

11,682

9,027

14,764

10,729

7,867

13,486

464

171

1,293

378

134

953

544

226

1,641

308

174

33

234

134

24

380

227

41

NLB Group

NLB

in EUR thousand

Average 
(assessment)

Minimum 
(assessment)

Maximum 
(assessment)

Average 
(assessment)

Minimum 
(assessment)

Maximum 
(assessment)

12,009

11,154

13,121

12,025

11,155

12,699

417

161

1,238

319

78

1,058

507

247

1,390

311

166

45

182

83

31

407

248

50

The assessment of  the impact of  a change 
in interest rates of  200 basis points on 
the economic value of  the banking book 
position:

The values in the table are calculated 
on the basis of  monthly calculations of  
short-term interest rate gaps, where the 
applied parallel shift of  the yield curve by 
50 basis points represents a realistic and 
practical scenario. The “average” value 
represents the arithmetic mean of  monthly 
calculations, while the “maximum” and 
“minimum” values represent the highest 
and lowest values calculated during the 
period. In 2017 (as of  31th July 2017), the 
Bank has changed the methodological 
approach of  calculating the sensitivity of  
net interest income, which is implemented 
in new technological support.

The BPV (Basis Point Value) method 
is a measure of  sensitivity of  financial 
instruments to market interest rates, i.e. 

changes of  the required return. The BPV 
method is used to assess the change in the 
value of  a position in case market interest 
rates change by +/- 200 basis points. In 
this method, a parallel shift of  the yield 
curve is assumed. The basis point value 
is the measurement of  the change in the 
market value of  a position in the case of  an 
assumed change in market interest rates by 
a certain number of  basis points, which is 
expressed in monetary units. NLB weekly 
calculates the absolute value of  potential 
negative economic effects that would result 
from a parallel shift in interest rates by 
200 bp. 

NLB Group 2017 Annual Report306

2017

NLB Group

NLB

in EUR thousand

Average 
(assessment)

Minimum 
(assessment)

Maximum 
(assessment)

Average 
(assessment)

Minimum 
(assessment)

Maximum 
(assessment)

Interest risk in banking book - BPV

210,157

193,355

225,787

159,149

149,053

Interest risk in banking book - BPV, as % of equity

15.82%

14.47%

16.94%

14.00%

13.05%

172,964

15.14%

in EUR thousand

2016

Average 
(assessment)

Minimum 
(assessment)

Maximum 
(assessment)

Average 
(assessment)

Minimum 
(assessment)

Maximum 
(assessment)

Interest risk in banking book - BPV

162,224

145,727

198,017

120,515

105,469

Interest risk in banking book - BPV, as % of equity

12.59%

11.36%

14.82%

10.60%

9.29%

153,501

13.48%

NLB Group

NLB

The values in the table have been 
calculated on the basis of  weekly 
calculations of  interest rate gaps for NLB 
and monthly on the Group level. The 
applied parallel shift of  the yield curve 
is by 200 basis points. The “average” 
value represents the arithmetic mean 
while the “maximum” and “minimum” 
values represent the highest and lowest 
values calculated during the period. The 
calculation does not take the allocation of  
the core part of  non-maturing deposits into 
account or other behavioural assumptions.

Exposure to interest rate risk of  the 
banking book mainly arises from 
investments in long-term debt securities 
and loans with fixed interest rate, as well 
as from transformation of  term to sight 
deposits. Long-term interest positions of  
other members in NLB Group, of  which 
present a majority of  their exposure to 
interest-rate risk (an economic point of  
view), mainly arise from a portfolio of  
mortgage loans with a fixed interest rate.

6.2.4.  Risk of changes in prices in the 

portfolio of equity securities in the 

In terms of  equity security investments, 
NLB has adopted policies for managing 
these investments that were approved by 
the Management and the Supervisory 
Board. The policies relate to the 
investment structure of  the portfolio, its 
diversification, and the monitoring and 
measurement of  risks. In addition to a 
standardised methodology, NLB also uses 
an internal model which has been adapted 
in accordance with the requirements of  
the Basel standards for monitoring and 
measuring risks related to the equity 
portfolio.

The carrying value of  the equities portfolio 
in the banking book of  NLB Group and 
NLB is represented in note 5.4.

6.3.  Liquidity risk

Liquidity risk is the risk that NLB Group 
is unable to meet all of  its actual and 
potential payments or collateral posting 
obligations, as well as the risk that NLB 
Group is unable to fund the growth of  
assets at reasonable prices, or only at 
excessive cost.

banking book

There are two types of  risk:

NLB Group’s financial instruments trading 
strategy includes guidelines for the effective 
management of  risks associated with equity 
investments. Trading with equity securities 
is not permitted in subsidiaries. Only 
stockbrokerage services are provided. 

•  Funding liquidity risk is the risk of  

not being able to accommodate both 
expected and unexpected current and 
future cash outflows and collateral 
needs because insufficient cash is 

available. Eventually, this will affect the 
Group’s daily operations or its financial 
conditions.

•  Market Liquidity risk is a risk that the 
Group cannot sell an asset on time at 
a reasonable price due to insufficient 
market depth (insufficient supply and 
demand) or market disruptions. Market 
risk includes the sensitivity in liquidity 
value of  a portfolio due to changes 
in the applicable haircuts and market 
value. It also concerns uncertainty about 
the time required to realise the liquidity 
value of  the assets.

Liquidity risk is defined as an important 
risk type at NLB Group, which has to 
be managed carefully. NLB Group has 
a liquidity risk management framework 
in place that enables maintaining a low 
risk tolerance for liquidity risk. NLB 
Group formulated a set of  liquidity risk 
metrics and limits to manage liquidity 
position within the requirements set by the 
regulator. By maintaining a smooth long-
term maturity profile, limiting dependence 
on wholesale funding and holding a solid 
liquidity buffer, the NLB Group maintains 
a sound and robust liquidity position, even 
under severely adverse conditions.

The Management Board approves the 
Liquidity Risk Management Policy, which 
outlines the key principles for the bank’s 
liquidity management. ALCO receives 

NLB Group 2017 Annual Reporta regular report on the liquidity positon 
and the performance against approved 
limits and targets. ALCO oversees the 
development of  the bank’s funding and 
liquidity positon and decides on liquidity 
risk-related issues in NLB Group.

Risk tolerance for liquidity risk is low, 
therefore NLB Group maintains an 
adequate level of  liquidity to provide 
sufficient funds for settling its liabilities at 
all times, even if  a specific stress scenario 
is realised. NLB Group measures and 
manages its liquidity in three stages:

•  Current exposure and compliance with 

the limits,

•  Forward-looking and stress testing, 
•  Liquidity in exceptional circumstances.

The objectives of  monitoring and 
managing liquidity risk in NLB Group are 
as follows: 

•  ensuring a sufficient level of  liquid 

assets;

•  minimising the costs of  maintaining 

liquidity;

•  optimising the amount of  liquidity 

reserves;

•  ensuring an appropriate level of  

liquidity for different situations and 
stress scenarios; and

•  anticipating emergencies or crisis 
conditions, and implementing 
contingency plans in the event of  
extraordinary circumstances;
•  preparing dynamic projections of  
liquidity taking several cash-flow 
scenarios of  the bank into account;
•  preparing proposals for establishing 

additional financial assets as collateral 
for sources of  funding

Overall assessment of  the liquidity position 
of  NLB Group is assessed in the Internal 
Liquidity Adequacy Assessment Process 
(ILAAP) at least once per year for NLB 
Group, and it includes a clear formal 
statement on liquidity adequacy, supported 
by an analysis of  ILAAP outcomes. NLB 
Group maintains a sufficient amount of  
liquidity reserves in the form of  high credit 

quality debt securities that are eligible for 
refinancing via the ECB/central bank or 
on the market. In the current situation, 
NLB Group also strives to follow as 
closely as possible the long-term trend of  
diversification on both the liability and 
asset sides of  the balance sheet. NLB 
Group regularly performs stress tests with 
the aim of  testing the liquidity stability 
and the availability of  liquidity reserves in 
various stress situations. In addition, special 
attention is given to the fulfilment of  the 
liquidity regulation (CRR/CRD), with 
monitoring and reporting of  the liquidity 
coverage ratio (LCR) according to the 
Delegated Act and net stable funding ratio 
(NSFR). This also includes monitoring 
and reporting of  Additional Liquidity 
Monitoring Metrics (ALMM) on solo and 
consolidated levels. In accordance with the 
Commission Implementing Regulation 
(EU), NLB Group regularly monitors 
and issues quarterly reports on asset 
encumbrance. 

The Group prepares regularly static 
liquidity mismatch table by residual 
maturity and dynamic liquidity projections 
taking several cash-flow scenarios into 
account to ensure monitoring over the 
liquidity position of  each NLB Group 
member.

The Group manages its liquidity position 
(liquidity within one day) daily, for a period 
of  several days or weeks in advance, 
based on the planning and monitoring 
of  cash flows. Liquidity management on 
the operational level is decentralized in 
NLB Group. Each NLB Group member 
is responsible for its own liquidity position 
and carries out the following activities:

•  managing intraday liquidity; 
•  planning and monitoring cash flows;
•  monitoring and complying with the 

liquidity regulations of  the central bank; 

•  adopting business decisions; 
• 

forming and managing liquidity 
reserves; and 

•  performing liquidity stress test to 

define the liquidity buffer for smooth 

307

functioning of  the payment system in 
stressed circumstances. 

NLB Group members actively manage 
liquidity over the course of  a day, taking 
into account the characteristics of  payment 
settlements to ensure the timely settlement 
of  liabilities in normal and stressed 
circumstances.

The Group members have defined a 
liquidity management plan for exceptional 
circumstances that lays down guidelines 
and a plan of  activities for recognising 
problems, searching for solutions, and 
handling exceptional circumstances. It also 
provides for the establishment of  a system 
of  liquidity management that ensures the 
maintenance of  NLB Group’s liquidity 
and protects the commercial interests of  its 
customers and shareholders.

Liquidity risk management in NLB 
Group is decentralised under strict 
monitoring by NLB as a parent bank. 
Reporting to NLB by all group members 
is done on a daily basis. Global Risk gives 
guidelines and defines minimal standards 
for group members regarding liquidity 
risk management in NLB Group Risk 
Management Standards. Decentralized 
liquidity management means that each 
group member is responsible for ensuring 
adequate liquidity via the necessary 
sources of  funding and their appropriate 
diversification and maturity, and by 
managing liquidity reserves and fulfilling 
the requirements of  regulations governing 
liquidity. The exposure of  an individual 
NLB Group member towards liquidity 
risk is regularly monitored and reported to 
ALCO and to local Assets and Liabilities 
Committees.

a)  Managing NLB Group’s 

liquidity reserves

NLB Group has liquidity reserves available 
to cover liabilities that fall or may become 
due. Liquidity reserves must become 
available on short notice. Liquidity reserves 
comprise cash, the settlement account at 
the central bank, sight deposits and short-
term deposits at banks, debt securities and 

NLB Group 2017 Annual Report308

loans eligible as collateral for Eurosystem’s 
liquidity providing operations, on the 
basis of  which the Bank may generate the 
requisite liquidity at any time. Available 
liquidity reserves are liquidity reserves 
decreased by the reserve requirement, 
required balances for the continuous 

performance of  payment transactions, 
encumbered securities, and/or credit 
claims for different purposes (secured 
funding).

of  the methodology pertaining to liquidity 
risk stress tests. The amount represents the 
survival of  a severe stress over a period of  
three months in a combined stress scenario.

The minimum and optimum amount of  
liquidity reserves is determined on the basis 

The structure of  liquidity reserves is shown 
in the following table.

Liquid assets

Liquid assets

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Cash, cash balances at central banks, and other demand deposits at banks

1,256,481

1,299,014

Placements with banks

Trading book securities

Banking book securities

ECB eligible loans

Total liquid assets

506,322

59,164

433,883

68,757

570,010

437,427

59,164

617,039

387,599

68,757

2,915,154

2,695,297

2,422,759

2,223,551

717,503

849,080

717,503

849,080

5,454,624

5,346,031

4,206,863

4,146,026

The ECB-eligible credit claims comprise 
loans which fulfil the high eligibility criteria 
set by the ECB itself  and for domestic loans 
are specified in the general terms about 
execution of  monetary policy framework 
(Part 4) adopted by the Bank of  Slovenia. 
NLB is the only member of  NLB Group 
that complies with the conditions set by 
the Eurosystem to classify as an eligible 
counterparty. This is why these ECB 
credit claims are included among liquidity 
reserves. 

Members of  NLB Group manage their 
liquid assets on a decentralised basis 
in compliance with the local liquidity 
regulation and valid policies of  NLB 
Group.

As at 31.12.2017, 74.6% (31.12.2016: 
75.8%) of  debt securities in the banking 
book of  NLB Group were government 
securities (including government 
guaranteed bonds – GGB), and 18.0% 
(31.12.2016: 20.8%) were senior unsecured 
bonds.

The purpose of  banking book securities is 
to provide liquidity, along with stabilisation 
of  the interest margin and interest rate 
risk management simultaneously. When 
managing the portfolio, NLB Group 
uses conservative principles, particularly 
with respect to the portfolio’s structure 
in terms of  issuers’ ratings and asset 
class. The framework for managing the 
banking book securities are the Policy for 
managing debt securities in the Financial 
markets’ banking book and the Policy for 
Managing Domestic (Slovene) Corporate 
Debt Securities in Large Corporates, 
which clearly define the objectives and 
characteristics of  the associated portfolio.

NLB Group 2017 Annual Report309

in EUR thousand

NLB Group

NLB

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

-

-

-

-

986,785

-

58,085

58,085

-

-

-

-

426,284

-

47,482

47,482

63,341

69,441

2,911,079

2,951,137

62,625

68,725

2,419,298

2,459,356

b)  Encumbered assets

2017

Loans on demand

Equity instruments

Debt securities

Loans and advances other than loans on demand

58,763

Other assets

Total

-

122,104

-

-

7,429,754

729,938

12,115,641

-

-

53,964

-

116,589

-

-

5,034,224

668,955

8,596,243

-

-

NLB Group

NLB

in EUR thousand

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

-

-

-

-

1,038,402

-

79,580

79,580

-

-

-

-

488,520

-

69,318

69,318

94,340

102,049

2,670,448

2,716,271

94,340

102,049

2,197,968

2,243,792

2016

Loans on demand

Equity instruments

Debt securities

Loans and advances other than loans on demand

44,557

Other assets

Total

-

138,897

-

-

7,364,061

747,623

11,900,114

-

-

37,987

-

132,327

-

-

5,249,814

640,019

8,645,639

-

-

c)  Collateral received - unencumbered

The nominal amount of  collateral received 
or own debt securities issued not available 
for encumbrance is shown in the table 
below:

Equity instruments

Loans and advances other than loans on demand

Other assets

Total

NLB Group

NLB

in EUR thousand

2017

193,439

118,179

2016

174,680

127,851

2017

180,034

29,024

2016

161,636

39,846

7,415,905

7,380,987

3,763,844

3,755,558

7,727,523

7,683,518

3,972,902

3,957,040

NLB Group 2017 Annual Report310

d)  Source of encumbrance

NLB Group

NLB

in EUR thousand

2017

2016

2017

2016

Collateralised 
liability

Assets given 
as collateral

Collateralised 
liability

Assets given 
as collateral

Collateralised 
liability

Assets given 
as collateral

Collateralised 
liability

Assets given 
as collateral

Derivatives 

Deposits and loans

33,529

53,964

35,755

37,987

33,529

53,964

35,755

37,987

5,277,263

63,341

5,099,974

94,340

5,276,547

62,625

5,099,974

94,340

Other securities of encumbrance

4,570

4,799

6,570

6,570

-

-

-

-

Total

5,315,362

122,104

5,142,299

138,897

5,310,076

116,589

5,135,729

132,327

As at 31.12.2017, NLB Group and NLB 
had a large share of  unencumbered assets. 
On the NLB Group level the amount of  
encumbered assets equalled EUR 122.1 
million, relating to the deposit guarantee 
scheme and to secure funding received 
from international financial organisations.

e)  Non-derivative cash flows

The tables below illustrate the cash flows 
from non-derivative financial instruments 
by residual maturities at the end of  the 
year. The amounts disclosed in the table 
are the undiscounted contractual cash flows 
determined on the basis of  spot rates at the 
end of  the reporting period. 

31.12.2017

Financial liabilities and credit-related commitments

NLB Group

in EUR thousand

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

Financial liabilities designated at fair value through profit or loss

-

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

40,270

1,713

-

-

635

91

-

241

-

-

635

40,602

1,054

24,459

84,451

172,238

283,915

 - due to customers

7,731,796

410,400

1,083,863

633,462

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

968

-

96,322

3,207

470

4,367

9,413

13,331

10,330

42,712

7,951

-

60,026

24,499

11,511

9,919,547

80,799

33,263

-

111,019

Credit risk related commitments

559,723

169,374

398,157

224,571

111,659

1,463,484

Non-financial guarantees

33,400

36,611

108,823

174,670

73,525

427,029

Total 

8,464,192

625,483

1,649,102

1,168,058

453,458

12,360,293

Total financial assets

2,369,713

623,597

2,198,452

4,662,531

3,158,566

13,012,859

NLB Group 2017 Annual Report31.12.2016

Financial liabilities and credit-related commitments

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

NLB Group

311

in EUR thousand

Financial liabilities designated at fair value through profit or loss

-

-

1,457

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

41,947

4,984

167

7,015

554

222

-

172,540

137,280

 - due to customers

6,912,469

461,621

1,349,330

704,753

 - borrowings from other customers

1,343

3,276

10,960

45,228

-

-

56,492

59,223

30,170

2,011

-

42,336

378,311

9,487,396

90,977

 - debt securities in issue

 - subordinated liabilities

 - other financial liabilities

-

-

-

532

98,829

3,522

282,348

-

-

282,348

2,193

7,668

23,569

12,013

38,307

276

-

110,295

Credit risk related commitments

511,700

185,749

402,635

242,572

Non-financial guarantees

17,217

38,617

103,531

191,815

91,378

65,970

1,434,034

417,150

Total 

7,588,489

700,499

2,332,662

1,346,269

315,246

12,283,165

Total financial assets

2,422,252

744,482

2,308,621

4,488,567

2,782,468

12,746,390

31.12.2017

Financial liabilities and credit-related commitments

NLB

in EUR thousand

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

Financial liabilities designated at fair value through profit or loss

-

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

72,072

85

-

-

635

-

-

-

-

-

635

72,072

700

18,127

73,935

171,768

264,615

 - due to customers

5,798,144

256,865

570,680

137,951

53,610

6,817,250

 - borrowings from other customers

 - other financial liabilities

-

67,530

-

3,703

2

301

5,716

-

Credit risk related commitments

470,604

151,287

266,874

140,326

Non-financial guarantees

27,411

29,058

83,344

155,612

8

-

48,615

44,244

5,726

71,534

1,077,706

339,669

Total

6,435,846

441,613

939,963

513,540

318,245

8,649,207

Total financial assets

1,147,586

385,419

1,445,862

3,269,949

2,656,192

8,905,008

NLB Group 2017 Annual Report312

31.12.2016

Financial liabilities and credit-related commitments

NLB

in EUR thousand

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

Financial liabilities designated at fair value through profit or loss

-

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

74,977

3,173

-

-

1,457

554

-

-

5,211

161,423

118,333

 - due to customers

5,205,105

314,863

780,567

270,662

 - borrowings from other customers

 - debt securities in issue

 - other financial liabilities

-

-

-

-

282,348

-

4,265

65,854

2,930

-

-

-

Credit risk related commitments

437,335

165,656

274,160

166,079

Non-financial guarantees

14,225

32,702

83,194

171,579

-

-

55,868

55,392

9

-

-

31,489

43,740

2,011

74,977

344,008

6,626,589

4,274

282,348

68,784

1,074,719

345,440

Total 

5,800,669

521,362

1,583,149

731,472

186,498

8,823,150

Total financial assets

1,250,372

534,380

1,614,007

3,317,296

2,248,475

8,964,530

When determining the gap between the 
financial liabilities and financial assets in 
the maturity bucket of  up to one month, 
it is necessary to be aware of  the fact that 
financial liabilities include total demand 
deposits, and that NLB may apply a 
stability weight of  60% to demand deposits 
when ensuring compliance with the central 
bank’s regulations concerning calculation 
of  the liquidity position. To ensure NLB 
Group’s and NLB’s liquidity, and based 
on its approach to risk, in previous years 
NLB Group compiled a substantial amount 
of  high-quality liquid investments, mostly 
government securities and selected loans, 
which are accepted as adequate financial 
assets by the ECB.

Liabilities and credit-related commitments 
are included in maturity buckets based on 
their residual contractual maturity.

NLB Group 2017 Annual Reportf)  An analysis of the statement of financial position by residual maturity 

313

in EUR thousand

31.12.2017

Cash, cash balances at central banks, and 
other demand deposits at banks

Trading assets

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

NLB Group

1,256,481

-

13,025

55,060

-

5

-

-

2,438

-

-

1,256,481

1,661

4,901

72,189

5,003

Financial assets designated at fair value through profit or loss

-

102

Available-for-sale financial assets

209,496

122,418

471,898

804,389

668,292

2,276,493

Derivatives - hedge accounting

Loans and advances

 - debt securities

1,188

-

-

-

-

1,896

-

-

-

1,188

80,237

82,133

 - loans and advances to banks

176,371

28,837

304,431

468

-

510,107

 - loans and advances to customers

600,801

338,179

1,226,362

2,967,158

1,779,833

6,912,333

 - other financial assets

Held-to-maturity financial assets

Fair value changes of hedged in portfolio 
hedge of interest rate risk

Non-current assets and disposal group classified as held for sale

Property and equipment

Investment property

Intangible assets

Investments in associates, and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Trading liabilities

Financial liabilities designated at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

64,608

4,512

98

-

-

-

-

-

-

-

91

40,233

-

-

-

-

-

-

-

-

1,160

18,024

-

11,631

-

-

-

-

2,795

-

5,862

1,128

32,988

218

-

66,077

282,908

264,035

609,712

352

-

17,708

45,300

14,036

-

-

18,389

53,221

269

-

719

11,631

170,647

188,355

6,538

20,938

43,765

-

214

150

51,838

34,974

43,765

2,795

18,603

93,349

2,332,442

586,048

2,071,190

4,206,585

3,041,480

12,237,745

9,502

-

25,529

40,270

1,655

-

-

-

-

-

635

-

91

-

-

-

241

-

-

-

-

9,502

635

25,529

40,602

1,012

23,474

82,015

171,460

279,616

 - due to customers

7,729,809

406,897

1,069,764

613,155

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

Liabilities of disposal group classified as held for sale

Provisions

Current income tax liabilities

Deferred income tax liabilities

Other liabilities

Total liabilities

Credit risk related commitments

Non-financial guarantees

863

-

96,322

-

1,104

1,062

670

5,728

2,917

167

4,367

-

561

564

-

173

8,395

12,213

10,330

440

39,665

5,000

-

-

36,437

49,994

1,268

111

2,817

-

198

878

58,753

22,446

9,970

-

-

543

-

117

-

9,878,378

74,286

27,350

111,019

440

88,639

2,894

1,096

9,596

7,912,514

416,658

1,165,975

791,146

263,289

10,549,582

559,723

33,400

169,374

36,611

398,157

108,823

224,571

174,670

111,659

1,463,484

73,525

427,029

Total liabilities and credit-related commitments

8,505,637

622,643

1,672,955

1,190,387

448,473

12,440,095

NLB Group 2017 Annual Report314

31.12.2016

Cash, cash balances at central banks, and 
other demand deposits at banks

Trading assets

Financial assets designated at fair value through profit or loss

NLB Group

in EUR thousand

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

1,299,014

-

-

-

19,226

3,949

49,085

9,168

10,220

-

-

734

2,011

-

-

1,299,014

87,699

6,694

Available-for-sale financial assets

200,080

243,215

454,698

735,882

438,278

2,072,153

Derivatives - hedge accounting

Loans and advances

 - debt securities

217

-

-

-

-

1,891

-

-

-

217

83,424

85,315

 - loans and advances to banks

115,030

42,157

276,758

1,592

-

435,537

 - loans and advances to customers

682,223

301,455

1,372,325

2,858,422

1,697,642

6,912,067

 - other financial assets

Held-to-maturity financial assets

Fair value changes of hedged in portfolio 
hedge of interest rate risk

Non-current assets and disposal group classified as held for sale

Property and equipment

Investment property

Intangible assets

Investments in associates, and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Trading liabilities

Financial liabilities designated at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - debt securities in issue

 - subordinated liabilities

 - other financial liabilities

Provisions

Current income tax liabilities

Deferred income tax liabilities

Other liabilities

Total liabilities

Credit risk related commitments

Non-financial guarantees

58,801

4,471

164

-

-

-

-

-

490

-

40,419

281

63,056

-

-

-

-

-

-

244

-

655

1,460

17,200

-

4,263

-

-

-

240

2,124

-

23,257

472

-

61,014

297,206

229,516

611,449

180

-

23,368

43,999

10,818

-

30

7,553

27,314

334

-

678

4,263

173,481

196,849

39,664

23,152

43,008

-

182

83,663

33,970

43,248

2,888

7,735

2,913

94,558

2,424,084

700,148

2,163,384

4,017,790

2,733,605

12,039,011

18,791

29,024

41,947

4,855

-

-

165

6,920

-

1,457

-

-

-

554

-

222

171,008

133,715

-

-

-

166

98,829

3,522

912

1,522

-

6,975

827

284

-

152

277,726

177

7,668

35,886

1,340

-

1,093

-

16,938

276

62,474

-

614

483

-

-

-

55,271

57,677

27,850

18,791

2,011

29,024

42,334

371,769

9,437,147

83,619

-

277,726

9,864

-

815

-

113

-

27,145

110,295

100,914

3,146

727

8,703

7,113,830

471,748

1,838,219

937,964

151,590

10,513,351

511,700

185,749

402,635

242,572

91,379

1,434,035

17,217

38,617

103,531

191,815

65,969

417,149

 - due to customers

6,909,677

456,725

1,331,996

681,072

 - borrowings from other customers

1,298

2,987

9,868

41,616

Total liabilities and credit-related commitments

7,642,747

696,114

2,344,385

1,372,351

308,938

12,364,535

NLB Group 2017 Annual Report315

in EUR thousand

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

NLB

570,010

-

13,016

55,060

-

-

5

-

-

2,438

-

-

570,010

1,661

634

72,180

634

50,856

384,130

663,277

661,309

1,777,762

-

-

-

1,896

-

-

-

1,188

80,237

10,952

82,133

462,322

31.12.2017

Cash, cash balances at central banks, and 
other demand deposits at banks

Trading assets

Financial assets designated at fair value through profit or loss

Available-for-sale financial assets

Derivatives - hedge accounting

Loans and advances

 - debt securities

-

18,190

1,188

-

 - loans and advances to banks

105,585

23,902

314,626

7,257

 - loans and advances to customers

404,586

199,815

638,382

1,947,576

1,397,118

4,587,477

 - other financial assets

Held-to-maturity financial assets

Fair value changes of hedged in portfolio 
hedge of interest rate risk

Non-current assets and disposal group classified as held for sale

Property and equipment

Investment property

Intangible assets

Investments in subsidiaries, associates and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Trading liabilities

Financial liabilities designated at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

37,639

4,512

98

-

-

-

-

-

-

-

3,547

91

509

150

-

38,389

40,233

18,024

282,908

264,035

609,712

-

-

-

-

-

-

-

-

-

-

2,564

-

-

-

-

2,196

352

-

12,453

9,257

13,225

31,532

-

-

19,758

5,145

-

269

-

74,598

-

10,686

719

2,564

87,051

9,257

23,911

325,345

356,877

-

-

-

2,196

19,758

8,692

1,158,371

369,957

1,367,477

2,990,183

2,826,844

8,712,832

9,398

-

25,529

72,072

85

-

-

-

-

-

635

-

-

-

-

-

-

-

-

-

-

9,398

635

25,529

72,072

666

17,312

71,687

170,997

260,747

 - due to customers

5,797,927

256,230

568,109

136,144

52,557

6,810,967

 - borrowings from other customers

 - other financial liabilities

Provisions

Other liabilities

Total liabilities

-

67,530

358

3,072

-

3,703

437

10

2

301

5,716

-

25,024

44,998

221

878

8

-

-

-

5,726

71,534

70,817

4,181

5,975,971

261,046

611,604

259,423

223,562

7,331,606

Credit risk related commitments

Non-financial guarantees

470,604

27,411

151,287

29,058

266,874

83,344

140,326

155,612

48,615

44,244

1,077,706

339,669

Total liabilities and credit-related commitments

6,473,986

441,391

961,822

555,361

316,421

8,748,981

NLB Group 2017 Annual Report316

31.12.2016

Cash, cash balances at central banks, and 
other demand deposits at banks

NLB

in EUR thousand

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

617,039

-

-

-

Trading assets

19,220

49,085

9,168

10,220

Financial assets designated at fair value through profit or loss

-

-

-

-

2,011

Available-for-sale financial assets

27,709

195,730

371,601

569,219

429,835

1,594,094

Derivatives - hedge accounting

Loans and advances

 - debt securities

217

-

-

-

-

1,891

-

-

 - loans and advances to banks

76,786

28,708

289,795

1,816

-

217

83,424

10,951

85,315

408,056

 - loans and advances to customers

481,337

177,014

832,452

2,080,704

1,272,087

4,843,594

-

-

617,039

87,693

2,011

 - other financial assets

Held-to-maturity financial assets

Fair value changes of hedged in portfolio 
hedge of interest rate risk

Non-current assets and disposal group classified as held for sale

Property and equipment

Investment property

Intangible assets

Investments in subsidiaries, associates and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Trading liabilities

Financial liabilities designated at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - borrowings from other customers

 - debt securities in issue

 - other financial liabilities

Provisions

Other liabilities

Total liabilities

35,400

4,471

164

-

-

-

-

-

-

-

3,423

29

492

230

-

36,151

63,056

17,200

297,206

229,516

611,449

-

-

-

-

-

-

-

-

-

-

1,788

-

-

-

79

2,124

180

-

334

-

16,588

73,908

8,151

9,883

-

13,462

678

1,788

90,496

8,151

23,345

38,361

308,284

346,724

-

10,622

4,996

-

1,265,766

513,622

1,531,586

3,043,180

2,423,812

8,777,966

-

-

-

-

-

-

2,124

10,622

8,419

-

-

-

-

54,653

54,165

9

-

-

-

-

18,787

2,011

29,024

74,977

338,467

6,615,390

4,274

277,726

68,784

79,546

4,186

18,787

-

29,024

74,977

3,167

-

-

-

-

-

1,457

-

-

-

554

-

-

5,140

160,295

115,212

-

-

-

-

277,726

-

4,265

65,854

2,930

-

166

3,626

475

7

25,730

53,175

70

483

5,400,219

321,707

1,241,951

440,468

108,827

7,513,172

Credit risk related commitments

Non-financial guarantees

437,335

14,225

165,656

32,702

274,160

83,194

166,079

171,579

31,489

43,740

1,074,719

345,440

Total liabilities and credit-related commitments

5,851,779

520,065

1,599,305

778,126

184,056

8,933,331

 - due to customers

5,204,618

313,155

776,673

266,779

NLB Group 2017 Annual Reportg)  Derivative cash flows

The table below illustrates cash flows 
from derivatives, broken down into the 

relevant maturity buckets based on residual 
maturities. The amounts disclosed in the 
table are the contractual undiscounted cash 

flows prepared on the basis of  spot rates on 
the reporting date. 

317

31.12.2017

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

- Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

- Outflow

- Inflow

- Caps and floors

- Outflow

- Inflow

Total outflow

Total inflow

31.12.2016

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

 - Inflow

- Futures

- Outflow

- Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

- Outflow

- Inflow

Total outflow

Total inflow

Up to 1 Month

1 Month to 
3 Months

NLB Group

3 Months  to 

1 Year 1 Year to 5 Years

Over 5 Years

Total

in EUR thousand

(7,112)

7,120

(14,222)

(76,426)

14,240

76,483

(83,863)

(57,151)

83,904

57,233

-

-

-

-

-

-

-

-

-

-

(97,760)

97,843

(141,014)

141,137

(1,156)

330

(2,160)

1,006

(8,995)

(44,240)

(36,237)

(92,788)

4,341

26,782

39,799

72,258

-

-

-

-

-

-

(277)

277

-

-

(277)

277

(92,131)

(73,533)

(85,421)

(44,517)

(36,237)

(331,839)

91,354

72,479

80,824

27,059

39,799

311,515

Up to 1 Month

1 Month to 
3 Months

NLB Group

3 Months  to 

1 Year 1 Year to 5 Years

Over 5 Years

Total

in EUR thousand

(118,175)

(11,542)

(70,553)

118,256

11,541

70,625

(52,543)

52,656

(2,386)

2,400

(3,205)

3,202

(1,329)

1,330

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(200,270)

200,422

(57,077)

57,188

(2,386)

2,400

(809)

348

(1,411)

957

(9,409)

6,205

(29,866)

(18,562)

(60,057)

13,729

10,018

31,257

(173,913)

(16,158)

(81,291)

(29,866)

(18,562)

(319,790)

173,660

15,700

78,160

13,729

10,018

291,267

NLB Group 2017 Annual Report318

31.12.2017

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

- Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

 - Outflow

- Inflow

- Caps and floors

- Outflow

- Inflow

Total outflow

Total inflow

31.12.2016

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

- Inflow

- Futures

- Outflow

- Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

- Outflow

- Inflow

Total outflow

Total inflow

Up to 1 Month

1 Month to 
3 Months

NLB

3 Months  to 

1 Year 1 Year to 5 Years

Over 5 Years

Total

in EUR thousand

(6,718)

6,727

(14,115)

(76,345)

14,131

76,399

(83,863)

(57,151)

83,904

57,233

-

-

-

-

-

-

-

-

-

-

(97,178)

97,257

(141,014)

141,137

(1,156)

330

(2,160)

1,006

(8,995)

(44,240)

(36,237)

(92,788)

4,341

26,782

39,799

72,258

-

-

-

-

-

-

(277)

277

-

-

(277)

277

(91,737)

(73,426)

(85,340)

(44,517)

(36,237)

(331,257)

90,961

72,370

80,740

27,059

39,799

310,929

Up to 1 Month

1 Month to 
3 Months

NLB

3 Months  to 

1 Year 1 Year to 5 Years

Over 5 Years

Total

in EUR thousand

(116,500)

(11,542)

(70,553)

116,581

11,541

70,625

(52,543)

52,656

(2,386)

2,400

(3,205)

3,202

(1,329)

1,330

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(198,595)

198,747

(57,077)

57,188

(2,386)

2,400

(809)

349

(1,411)

957

(9,409)

6,205

(29,866)

(18,562)

(60,057)

13,729

10,018

31,258

(172,238)

(16,158)

(81,291)

(29,866)

(18,562)

(318,115)

171,986

15,700

78,160

13,729

10,018

289,593

NLB Group 2017 Annual Report6.4.  Management of non-financial risks

a)  Operational risk 

When assuming operational risks, NLB 
Group follows the guideline that such 
risks may not materially impact its 
operations and, therefore, the risk appetite 
for operational risks is low to moderate. 
Currently, the complexity of  NLB Group 
operations is on a moderate level, although 
it constantly reduces risk through the 
divestment of  non-core activities. The 
Group has set up a system of  collecting 
loss events, identification, assessment, and 
management of  operational risks, all with 
the aim of  ensuring quality management of  
operational risks.

All core members of  NLB Group monitor 
the upper limit of  tolerance to operational 
risk, defined as the limit amount of  net loss 
that an individual member still allows in its 
operations. If  the sum of  net loss exceeds 
the tolerance limit, a special treatment 
of  major loss events is required and, if  
necessary, takes additional measures for 
the prevention of  the same or similar loss 
events. The critical limit of  loss events is 
also defined, representing the limit above 
which the member considers a possible 
increase in the capital requirement for 
operational risk within ICAAP and other 
possible risk management measures. The 
key risk indicators are regularly monitored 
(at least quarterly) within NLB Group’s 
Risk Profile. In addition, the Bank has 
developed a special methodology for 
monitoring key risk indicators which could 
indicate increasing of  operational risk. The 
indicators are defined at the level of  the 
Bank.

As the highest authority in the area of  
operational risk management, NLB 
appointed an Operational Risk Committee. 
Relevant operational risk committees were 
also appointed at other NLB Group banks. 
The management board serves in this role 
at other subsidiaries. The main task of  the 
aforementioned bodies is to discuss the 
most significant operational risks and loss 
events, and to monitor and support the 
effective management of  operational risks 
within an individual entity. All NLB Group 

entities included in the consolidation 
have adopted relevant documents that 
are in line with NLB standards. In core 
members, these documents are in line 
with the development of  operational risk 
management and regularly updated. The 
whole NLB Group uses uniform software 
support, which is also regularly upgraded.

In NLB Group, the reported incurred 
net loss arising from loss events in 2017 
was lower than in the previous year, and 
represents a relatively small part of  the 
capital requirement for operational risk. 
In general, considerable attention is paid 
to reporting loss events and defining 
operational risks in all segments. To treat 
major loss events appropriately and as soon 
as possible, the Bank has introduced an 
escalation scale for reporting loss events 
to the top levels of  decision-making at 
NLB and the Supervisory Board of  NLB. 
Additional attention is paid to the reporting 
of  potential loss events in order to improve 
the internal controls, and thus minimise 
those and similar events.

Through comprehensive identification of  
operational risks, possible future losses are 
identified, estimated, and appropriately 
managed. The major operational risks 
are actively managed with the measures 
taken to reduce them. An operational 
risk profile is prepared once a year on the 
basis of  the operational risk identification. 
Special emphasis is put on the most topical 
risks, among which in particular are those 
with a low probability of  occurrence and 
very high potential financial influence. 
For this purpose the Bank has developed 
the methodology of  stress testing for 
operational risk. The methodology is a 
combination of  modelling loss event data 
and scenario analysis for exceptional, but 
plausible events. Scenario analysis are 
made based on experience and knowledge 
of  experts from various critical areas. 

The capital requirement for operational 
risk is calculated using the basic indicator 
approach at NLB Group level and using 
the standardised approach at the NLB 
level.

319

b)  Business Continuity 

Management (BCM)

In NLB Group, business continuity 
management is carried out to protect lives, 
goods, and reputation. Business continuity 
plans are prepared to be used in the event 
of  natural disasters, IT disasters, and 
undesired effects of  the environment to 
mitigate their consequences. 

The concept of  the action plan that 
is prepared each year is such that the 
activities contribute to the upgrading or 
improvement of  the system of  business 
continuity management. The basis for 
modernising the business continuity plans 
is the regular annual analysis of  the impact 
on operations (BIA). On its basis, the 
adequacy of  the plans for office buildings 
and IT plans is checked. The best indicator 
of  the adequacy of  the business continuity 
plans is testing. In 2017, 38 tests were 
carried out at NLB (32 internal ones and 
six with external business partners). No 
major deviations were discovered. 

In NLB Group, know-how and 
methodologies are transferred to the 
members (except small members). The 
members have adopted appropriate 
documents which are in line with 
the standards of  NLB and revised in 
accordance with the development of  
business continuity management. The 
activity of  the members is monitored 
throughout the year, and expert assistance 
is provided if  necessary. For more efficient 
functioning of  the business continuity 
management system in NLB Group, 
training courses and visits to individual 
banking members are also provided. In 
2017, NLB thus carried out a training 
course for members of  the Crisis 
Management Team, the Crisis Teams 
of  office buildings and Head Business 
Continuity Coordinator of  NLB Belgrade. 
Upon IT disasters/failures and “not IT” 
disasters (floods, very strong wind) the Bank 
successfully used the IT plans, instructions 
for manual procedures, and Office Building 
Plans, and thus also ensured business 
operations in emergency situations.

NLB Group 2017 Annual Reportby NLB Group. The fair value of  assets 
and liabilities whose market is not active 
is determined using valuation techniques. 
These techniques bear a different intensity 
level of  estimates and assumptions, 
depending on the availability of  observable 
market inputs associated with the asset or 
liability that is the subject of  the valuation. 
Unobservable inputs shall reflect the 
estimates and assumptions that other 
market participants would use when pricing 
the asset or liability.

For non-financial assets measured at fair 
value and not classified at Level 1, fair 
value is determined based on valuation 
reports provided by certified valuators. 
Valuations are prepared in accordance 
with the International Valuation Standards 
(IVS). 

320

c)  Management of other types of non-

financial risks – capital risk, strategic risks, 

reputation risk, and profitability risk

Risks not included in the calculation of  
capital requirements by the regulatory 
approach but which are also important for 
NLB Group are adequately discussed in the 
context of  the internal capital adequacy 
assessment process (ICAAP). NLB has 
established the relevant methodologies 
for identifying and assessing specific types 
of  risk (capital, strategic, reputation, and 
profitability risk); the methodologies are 
subject to regular review. The calculation 
of  internal capital requirements for 
non-financial risks is made quarterly at 
the NLB Group level. If  a certain risk is 
assessed as a key risk, capital requirements 
are created. Individual capital requirements 
for non-financial risks are calculated by 
certain NLB Group banks in accordance 
with their national regulations. Significant 
and material changes in the calculation 
of  capital requirements for individual 
NLB Group entities could discretionarily 
result in an increase in relevant capital 
requirements at NLB Group level.

6.5.  Fair value hierarchy of financial and 

non-financial assets and liabilities

Fair value is the price that would be 
received when selling an asset or paid to 
transfer a liability in an orderly transaction 
between market participants at the 
measurement date. NLB Group uses 
various valuation techniques to determine 
fair value. IFRS 13 specifies a fair value 
hierarchy with respect to the inputs and 
assumptions used to measure financial and 
non-financial assets and liabilities at fair 
value. Observable inputs reflect market 
data obtained from independent sources, 
while unobservable inputs reflect the 
assumptions of  NLB Group. This hierarchy 
gives the highest priority to observable 
market data when available, and the lowest 
priority to unobservable market data. NLB 
Group considers relevant and observable 
market prices in its valuations, where 
possible. The fair value hierarchy comprises 
the following levels: 

•  Level 1 – Quoted prices (unadjusted) on 
active markets. This level includes listed 
equities, debt instruments, derivatives, 
units of  investment funds, and other 
unadjusted market prices of  assets and 
liabilities. When an asset or liability may 
be exchanged in multiple active markets, 
the principal market for the asset or 
liability must be determined. In the 
absence of  a principal market, the most 
advantageous market for the asset or 
liability must be determined. 

•  Level 2 – A valuation technique where 
inputs are observable, either directly 
(i.e. prices) or indirectly (i.e. derived 
from prices). Level 2 includes prices 
quoted for similar assets or liabilities in 
active markets and prices quoted for 
identical or similar assets, and liabilities 
in markets that are not active. The 
sources of  input parameters for financial 
instruments, such as yield curves, 
credit spreads, foreign exchange rates, 
and the volatility of  interest rates and 
foreign exchange rates, are Reuters and 
Bloomberg.

•  Level 3 – A valuation technique where 
inputs are not based on observable 
market data. Unobservable inputs 
are used to the extent that relevant 
observable inputs are not available. 
Unobservable inputs must reflect the 
assumptions that market participants 
would use when pricing an asset or 
liability. This level includes non-tradable 
shares and bonds, and derivatives 
associated with these investments and 
other assets and liabilities for which 
fair value cannot be determined with 
observable market inputs. 

Wherever possible, fair value is determined 
as an observable market price in an active 
market for an identical asset or liability. 
An active market is a market in which 
transactions for an asset or liability are 
executed with sufficient frequency and 
volume to provide pricing information 
on an ongoing basis. Assets and liabilities 
measured at fair value in active markets 
are determined as the market price of  a 
unit (e.g. share) at the measurement date, 
multiplied by the quantity of  units owned 

NLB Group 2017 Annual Reporta)  Financial and non-financial assets and liabilities measured at fair value in the financial statements 

321

in EUR thousand

31.12.2017

Financial assets

NLB Group

NLB

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

Financial instruments held for trading

59,164

12,454

  Debt instruments

  Derivatives

Derivatives - hedge accounting

Financial assets designated at fair 
value through profit or loss

  Debt instruments

  Equity instruments

59,164

-

-

-

5,003

102

4,901

12,454

1,188

-

-

-

571

-

571

-

-

-

-

72,189

59,164

12,445

59,164

59,164

-

13,025

1,188

5,003

102

4,901

-

-

634

-

634

12,445

1,188

-

-

-

571

-

571

-

-

-

-

72,180

59,164

13,016

1,188

634

-

634

Financial assets available-for-sale

1,915,634

355,428

5,431

2,276,493

1,586,927

188,982

1,853

1,777,762

  Debt instruments

  Equity instruments

Financial liabilities

Financial instruments held for trading

  Derivatives

Derivatives - hedge accounting

Financial liabilities designated at fair 
value through profit or loss

Non-financial assets

Investment properties

Non-current assets and disposal group 
classified as held for sale

Non-financial assets impaired during the year

Recoverable amount of property, plant, and equipment

Recoverable amount of intangible asset

Recoverable amount of investments in 
subsidiaries, associates, and joint ventures

1,914,963

308,346

-

2,223,309

1,586,447

144,467

-

1,730,914

671

47,082

5,431

53,184

480

44,515

1,853

46,848

-

-

-

-

-

-

-

-

9,502

9,502

25,529

635

51,838

11,631

6,867

-

-

-

-

-

-

-

-

-

9,502

9,502

25,529

635

51,838

11,631

6,867

-

-

-

-

-

-

-

-

-

-

9,398

9,398

25,529

635

9,257

2,564

436

-

-

-

-

-

-

-

332

413

9,398

9,398

25,529

635

9,257

2,564

436

-

745

NLB Group 2017 Annual Report322

31.12.2016

Financial assets

NLB Group

NLB

in EUR thousand

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

Financial instruments held for trading

49,747

37,547

  Debt instruments

  Derivatives

Derivatives - hedge accounting

Financial assets designated at fair 
value through profit or loss

  Debt instruments

  Equity instruments

49,747

19,010

-

-

6,694

734

5,960

18,537

217

-

-

-

405

-

405

-

-

-

-

87,699

49,747

37,541

68,757

49,747

19,010

18,942

217

-

-

18,531

217

6,694

2,011

734

5,960

-

2,011

-

-

-

405

-

405

-

-

-

-

87,693

68,757

18,936

217

2,011

-

2,011

Financial assets available-for-sale

1,648,721

417,527

5,903

2,072,151

1,330,150

262,134

1,810

1,594,094

  Debt instruments

  Equity instruments

Financial liabilities

Financial instruments held for trading

  Derivatives

Derivatives - hedge accounting

Financial liabilities designated at fair 
value through profit or loss

Non-financial assets

Investment properties

Non-current assets and disposal group 
classified as held for sale

Non-financial assets impaired during the year

Recoverable amount of property, plant, and equipment

Recoverable amount of investments in 
subsidiaries, associates, and joint ventures

1,627,608

370,924

-

1,998,532

1,309,223

217,564

-

1,526,787

21,113

46,603

5,903

73,619

20,927

44,570

1,810

67,307

-

-

-

-

-

-

-

-

18,791

18,791

29,024

2,011

83,662

4,263

4,762

-

-

-

-

-

-

-

-

-

18,791

18,791

29,024

2,011

83,662

4,263

4,762

-

-

-

-

-

-

-

-

-

18,787

18,787

29,024

2,011

8,151

1,788

967

-

-

-

-

-

-

-

18,787

18,787

29,024

2,011

8,151

1,788

967

16,663

20,198

36,861

NLB Group 2017 Annual Report 
323

b)  Significant transfers of financial 

instruments between levels of valuation

NLB Group’s policy of  transfers of  
financial instruments between levels of  
valuation is illustrated in the table below.

Fair value hierarchy

Equities

Equity stake

Funds

Fixed income

Equities

Currency

Interest

1

2

3

market value from 
exchange market

regular valuation by 
fund management 
company

market value from 
exchange market

valuation model

valuation model

valuation model

valuation model

valuation model

valuation model        
(underlying in level 1)

valuation model    
(underlying in level 3)

valuation model

valuation model

Derivatives

Transfers

from level 1 to level 3

from level 1 to level 3 from level 1 to level 2 from level 2 to level 3

equity excluded from 
exchange market

fund management 
stops publishing 
regular valuation

fixed income excluded 
from exchange market

underlying excluded 
from exchange market

from level 1 to level 3

from level 3 to level 1 from level 1 to level 2 from level 3 to level 2

companies 
in insolvency 
proceedings 

from level 3 to level 1

equity included to 
exchange market

fund management 
starts publishing 
regular valuation

fixed income not 
liquid (no trading 
for 6 months)

underlying included 
into exchange market

from level 1 to 
level 3 and from 
level 2 to level 3

companies 
in insolvency 
proceedings 

from level 2 to 
level 1 and from 
level 3 to level 1

start trading with 
fixed income on 
exchange market

from level 3 to level 2

until valuation 
parameters are 
confirmed on 
ALCO (at least on 
quarterly basis)

For 2017 and 2016, neither NLB Group nor NLB had any significant transfers of financial instruments between levels of valuation. 

c)  Financial and non-financial 

assets and liabilities at Level 2 

regarding the fair value hierarchy

Financial instruments on Level 2 of  the fair 
value hierarchy at NLB Group and NLB 
include:

•  debt securities: bonds not quoted 

on active markets and valuated by a 
valuation model;

instruments that are not quoted on 
active markets;
the National Resolution Fund; and

• 
•  structured deposits.

When valuing bonds classified on Level 
2, NLB Group primarily uses the income 
approach based on an estimation of  future 
cash flows discounted to the present value. 

•  derivatives: derivatives except forward 
derivatives and options on equity 

The input parameters used in the income 
approach are the risk-free yield curve and 

the spread over the yield curve (credit, 
liquidity, country).

Fair values for derivatives are determined 
using a discounted cash flow model 
based on the risk-free yield curve. Fair 
values for options are determined using 
valuation models for options (Garman and 
Kohlhagen model, binomial model, and 
Black-Scholes model). 

At least three valuation methods are used 
for the valuation of  investment property. 

NLB Group 2017 Annual Reportmarket inputs is the Reuters information 
system.

NLB Group uses three valuation methods 
for the valuation of  equity financial assets 
mentioned in second bullet: the income 
approach, market approach, and cost 
approach.

The most commonly used valuation 
technique is the income approach. The 
income approach is based on an estimation 
of  future cash flows discounted to the 
present value. One of  the key elements of  
the valuation is the projection of  the cash 
flows the company is able to generate in 
the future. Based on that, the projection 
of  the future cash flow is generated. The 
key variables that affect the amount of  
cash flows, and thus the estimated fair 
value of  the financial asset also include 
an assumption regarding the long-term 
EBITDA margin. A discount rate that is 
appropriate for the risks associated with 
the realisation of  these benefits is used to 
discount cash flows. The discount rate is 
determined as the weighted average cost 
of  capital. A forecast of  future cash flows 
and a calculation of  the weighted average 
cost of  capital is prepared for an accurate 
forecasting period (usually 10 years from 
the date of  the prediction value), and for 
a period following the period of  accurate 
forecasting. Assumptions of  long-term 
stable growth in the amount of  2% are 
used for the period following the period of  
accurate forecasting. 

NLB Group can select values of  
unobservable input data within a 
reasonable possible range, but uses input 
data that other market participants would 
use. 

324

The majority of  investment property is 
valued using the income approach where 
the present value of  future expected returns 
is assessed. When valuing an investment 
property, average rents at similar locations 
and capitalisation ratios such as: the 
risk-free yield, risk premium, liquidity 
premium, risk premium to account for 
the management of  the investment, and 
the risk premium to account for capital 
preservation are used. Rents at similar 
locations are generated from various 
sources, like data from lessors and lessees, 
web databases, and own databases. 
NLB Group has observable data for all 
investment property at its disposal. If  
observable data for similar locations are 
not available, NLB Group uses data from 
wider locations and appropriately adjusts 
such data. 

Non-current assets held for sale represent 
property, plant, and equipment. The 
disposal group classified as held for sale 
represents a subsidiary NLB Nov Penziski 
Fond, Skopje (note 5.8).

d)  Financial and non-financial 

assets and liabilities at Level 3 

of the fair value hierarchy

Financial instruments on Level 3 of  the fair 
value hierarchy in NLB Group and NLB 
include:

•  debt securities: structured debt securities 

from inactive emerging markets; 
•  equities: mainly Slovenian corporate 
and financial equities that are not 
quoted on active markets; and

•  derivative financial instruments: forward 

derivatives and options on equity 
instruments that are not quoted on an 
active organised market. Fair values 
for forward derivatives are determined 
using the discounted cash flow model. 
Fair values for equity options are 
determined using valuation models 
for options (Garman and Kohlhagen 
model, binomial model and Black-
Scholes model). Unobservable inputs 
include the fair values of  underlying 
instruments determined using valuation 
models. The source of  observable 

NLB Group 2017 Annual ReportMovements of financial assets and liabilities at Level 3

NLB Group

Balance as at 1.1.2016

Exchange differences 

Valuation:

- through profit or loss

- recognised in other comprehensive income

Increases

Decreases

Balance as at 31.12.2016

Exchange differences 

Valuation:

- through profit or loss

- recognised in other comprehensive income

Decreases

Balance as at 31.12.2017

NLB 

Balance as at 1.1.2016

Exchange differences 

Valuation:

- through profit or loss

- recognised in other comprehensive income

Increases

Decreases

Balance as at 31.12.2016

Valuation:

- through profit or loss

- recognised in other comprehensive income

Decreases

Balance as at 31.12.2017

325

Financial instruments held for trading

in EUR thousand

Financial assets 
available-for-sale

Total financial assets

Debt instruments

Derivatives

Equity instruments

993

(37)

-

-

-

(956)

-

-

-

-

-

114

-

291

-

-

-

405

-

166

-

-

571

9,960

29

(178)

1,431

1,066

(6,405)

5,903

(271)

(26)

235

(410)

5,431

11,067

(8)

113

1,431

1,066

(7,361)

6,308

(271)

140

235

(410)

6,002

Financial instruments held for trading

in EUR thousand

Financial assets 
available-for-sale

Total financial assets

Debt instruments

Derivatives

Equity instruments

993

(37)

-

-

-

(956)

-

-

-

-

114

-

291

-

-

-

405

166

-

-

571

6,874

-

(178)

453

1,066

(6,405)

1,810

(26)

241

(172)

1,853

7,981

(37)

113

453

1,066

(7,361)

2,215

140

241

(172)

2,424

NLB Group and NLB recognise the effects 
from the valuation of  trading instruments 
in the income statement item ‘Gains Less 
Losses from Financial Assets and Liabilities 
not classified at Fair Value through Profit or 
Loss’ and exchange differences recognised 
in the income statement item ‘Foreign 
Exchange Translation Gains Less Losses.’ 

Effects from the valuation of  available-
for-sale financial assets are recognised in 
the income statement item ‘Impairment 
Charge’ and in the accumulated other 
comprehensive income item ‘Available-for-
Sale Financial Assets.’ 

NLB Group 2017 Annual Report326

In 2017, NLB Group and NLB recognised 
the following unrealised gains or losses for 
financial instruments that were at Level 3 as 
at 31.12.2017:

31.12.2017

Items of Income statement

NLB Group

NLB

in EUR thousand

Trading assets

Available-for-sale 
financial assets

Trading assets

Available-for-sale 
financial assets

Gains/(losses) from financial assets and liabilities held for trading

166

-

166

-

Item of Other comprehensive income

Available-for-sale financial assets

31.12.2016

Items of Income statement

Gains/(losses) from financial assets and liabilities held for trading

Impairment charge

Item of Other comprehensive income

Available-for-sale financial assets

-

337

-

334

NLB Group

NLB

in EUR thousand

Trading assets

Available-for-sale 
financial assets

Trading assets

Available-for-sale 
financial assets

291

-

-

-

178

1,364

291

-

-

-

178

386

e)  Fair value of financial instruments not measured at fair value in financial statements

NLB Group

NLB

in EUR thousand

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Carrying value

Fair value Carrying value

Fair value Carrying value

Fair value Carrying value

Fair value

Loans and advances

- debt securities

82,133

79,974

85,315

78,953

82,133

79,974

85,315

78,953

- loans and advances to banks

510,107

523,943

435,537

434,958

462,322

468,599

408,056

415,771

- loans and advances to customers

6,912,333

6,494,021

6,912,067

6,962,419

4,587,477

4,584,217

4,843,594

4,884,828

- other financial assets

66,077

66,077

61,014

61,014

38,389

38,389

36,151

36,151

Held-to-maturity investments

609,712

658,029

611,449

671,344

609,712

658,029

611,449

671,344

Financial liabilities measured at amortised cost

- deposits from banks and central banks

40,602

40,608

42,334

42,314

72,072

72,072

74,977

74,977

- borrowings from banks and central banks

279,616

287,165

371,769

377,037

260,747

267,866

338,467

348,331

- due to customers

9,878,378

9,892,052

9,437,147

9,461,925

6,810,967

6,817,618

6,615,390

6,626,851

- borrowings from other customers

74,286

74,677

83,619

83,851

5,726

5,728

4,274

4,258

- debt securities in issue

- subordinated liabilities

-

-

277,726

280,278

27,350

26,923

27,145

28,777

-

-

-

-

277,726

280,278

-

-

- other financial liabilities

111,019

111,019

110,295

110,295

71,534

71,534

68,784

68,784

NLB Group 2017 Annual Report327

Loans and advances to banks

The estimated fair value of  deposits is 
based on discounted cash flows using 
prevailing money market interest rates for 
debts with similar credit risk and residual 
maturities. The fair value of  overnight 
deposits equals their carrying value.

Loans and advances to customers

Loans and advances are the net of  the 
allowance for impairment. The estimated 
fair value of  loans and advances represents 
the discounted amount of  estimated 
future cash flows expected to be received. 
Expected cash flows are discounted at 
current market rates for debts with similar 
credit risk and residual maturities to 
determine their fair value. 

Deposits and borrowings

The fair value of  sight deposits and 
overnight deposits equals their carrying 
value. However, their actual value for NLB 
Group depends on the timing and amounts 
of  cash flows, current market rates, and 
the credit risk of  the depository institution 
itself. A portion of  sight deposits is stable, 
similar to term deposits. Therefore, their 
economic value for NLB Group differs 
from the carrying amount.

The estimated fair value of  other deposits 
and borrowings from customers is based 
on discounted cash flows using interest 
rates for new deposits with similar residual 
maturities.

Held-to-maturity financial assets and 

issued debt securities

The fair value of  held-to-maturity financial 
assets and issued debt securities is based 
on their quoted market price, or value 
calculated by using a discounted cash flow 
method and prevailing money market 
interest rates.

Other financial assets and liabilities

The carrying amount of  other financial 
assets and liabilities is a reasonable 
approximation of  their fair value as they 
mainly relate to short-term receivables and 
payables.

NLB Group 2017 Annual Report328

Fair value hierarchy of financial instruments not measured at fair value in financial statements

NLB Group

NLB

in EUR thousand

Level 1

Level 2

Level 3

Level 1

Level 2

Level 3

Total fair 
value

31.12.2017

Loans and advances

- debt securities

- loans and advances to banks

- loans and advances to customers

- other financial assets

-

-

-

-

79,974

523,943

6,494,021

66,077

Held-to-maturity investments

658,029

-

Financial liabilities measured at amortised cost

- deposits from banks and central banks

- borrowings from banks and central banks

- due to customers

- borrowings from other customers

- subordinated liabilities

- other financial liabilities

-

-

-

-

-

-

40,608

287,165

9,892,052

74,677

26,923

111,019

31.12.2016

Loans and advances

- debt securities

- loans and advances to banks

- loans and advances to customers

- other financial assets

-

-

-

-

78,953

434,958

6,962,419

61,014

Held-to-maturity investments

671,344

-

Financial liabilities measured at amortised cost

- deposits from banks and central banks

- borrowings from banks and central banks

- due to customers

- borrowings from other customers

- debt securities in issue

- subordinated liabilities

- other financial liabilities

-

-

-

-

42,314

377,037

9,461,925

83,851

280,278

-

-

-

28,777

110,295

Total fair 
value

79,974

523,943

6,494,021

66,077

-

-

-

-

79,974

468,599

4,584,217

38,389

658,029

658,029

-

40,608

287,165

9,892,052

74,677

26,923

111,019

-

-

-

-

-

-

72,072

267,866

6,817,618

5,728

-

71,534

Total fair 
value

78,953

434,958

6,962,419

61,014

-

-

-

-

78,953

415,771

4,884,828

36,151

671,344

671,344

-

42,314

377,037

9,461,925

83,851

-

-

-

-

280,278

280,278

28,777

110,295

-

-

74,977

348,331

6,626,851

4,258

-

-

68,784

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

79,974

468,599

4,584,217

38,389

658,029

72,072

267,866

6,817,618

5,728

-

71,534

in EUR thousand

-

-

-

-

-

-

-

-

-

-

-

-

78,953

415,771

4,884,828

36,151

671,344

74,977

348,331

6,626,851

4,258

280,278

-

68,784

NLB Group

NLB

Level 1

Level 2

Level 3

Level 1

Level 2

Level 3

Total fair 
value

NLB Group 2017 Annual Report6.6.  Offsetting financial assets and 

financial liabilities

NLB Group has entered into foreign 
exchange netting arrangements with 
certain banks and companies. Cash flows 
from all FX derivatives with counterparties 
that are due on the same day are settled 
on a net basis, i.e. a single cash flow for 
each currency. Assets and liabilities related 

to these FX netting arrangements are not 
presented in a net amount in the statement 
of  financial position because netting 
rules apply to cash flows and not to an 
instrument as a whole.

In accordance with the European Market 
Infrastructure Regulation (EMIR), NLB 
Group also novated certain standardised 

329

derivative financial instruments to a 
central counterparty in 2013. A system of  
daily margins assures the mitigation and 
collateralisation of  exposures, as well as 
the daily settlement of  cash flows for each 
currency.

NLB Group and NLB

31.12.2017

Amounts not set-off on the statement of financial position

Financial assets/liabilities

Derivatives - assets 

Derivatives - liabilities

Gross amounts of 
recognised financial 
assets/liabilities

13,633

34,253

Impact of master 
netting agreements

Financial instruments 
collateral

4,301

4,301

875

29,267

NLB Group and NLB

31.12.2016

Amounts not set-off on the statement of financial position

Financial assets/liabilities

Derivatives - assets 

Derivatives - liabilities

Gross amounts of 
recognised financial 
assets/liabilities

18,746

39,663

Impact of master 
netting agreements

Financial instruments 
collateral

5,335

5,335

300

31,180

in EUR thousand

Net amount

8,457

685

in EUR thousand

Net amount

13,111

3,148

NLB Group and NLB have no financial 
assets/liabilities set off in the statement of  
financial position.

NLB Group 2017 Annual Report330

7.  Analysis by segment for NLB Group

a)  Segments

2017

Total net income

NLB Group

in EUR thousand

Corporate 
banking in 
Slovenia

Retail 
banking in 
Slovenia

Financial 
markets in 
Slovenia

Foreign 
strategic 
markets

Non-core 
markets and 
activities

Other 

activities Unallocated

Total

73,919

140,719

39,645

191,655

40,904

Net income from external customers

78,301

141,059

30,880

193,264

40,717

Intersegment net income

(4,383)

(340)

8,764

(1,609)

187

Net interest income

42,888

72,768

32,490

144,585

16,785

Net interest income from external customers

47,271

73,440

23,694

146,596

18,419

Intersegment net interest income

(4,383)

(672)

8,796

(2,011)

(1,633)

4,307

4,416

(109)

(201)

(103)

(98)

Administrative expenses

(39,287)

(90,455)

(11,414)

(87,881)

(20,447)

(9,933)

Depreciation and amortisation

(4,295)

(10,310)

(999)

(9,322)

(1,280)

(1,595)

30,337

39,954

27,232

94,452

19,177

(7,221)

Reportable segment profit/(loss) before 
impairment and provision charge

Other net gains/(losses) from equity investments 
in subsidiaries, associates, and joint ventures 

Impairment and provisions charge

22,475

(2,923)

-

4,621

159

(55)

-

(928)

-

7,552

12,930

(10,449)

Profit/(loss) before income tax

52,811

41,652

27,336

102,004

31,179

(17,670)

Owners of the parent

Non-controlling interests

Income tax

Profit for the year

52,811

41,652

27,336

93,759

31,179

(17,670)

-

-

-

-

-

-

-

-

-

8,245

-

-

-

-

-

-

-

-

Reportable segment assets

2,055,734

2,204,045

3,508,467

3,851,214

391,308

183,212

Investments in associates, and joint ventures

-

43,765

-

-

-

-

Reportable segment liabilities

1,122,742

5,542,818

501,609

3,264,781

19,287

98,346

Additions to non-current assets

5,357

12,768

778

8,722

1,357

1,627

-

-

-

-

-

-

-

-

-

-

-

-

-

491,149

488,638

2,511

309,316

309,316

-

(259,418)

(27,802)

203,929

3,852

29,530

237,311

229,066

8,245

(3,997)

(3,997)

-

-

-

-

-

225,069

12,193,980

43,765

10,549,582

30,609

NLB Group 2017 Annual Report331

in EUR thousand

NLB Group

Corporate 
banking in 
Slovenia

Retail 
banking in 
Slovenia

Financial 
markets in 
Slovenia

Foreign 
strategic 
markets

Non-core 
markets and 
activities

Other 

activities Unallocated

Total

75,043

133,584

47,703

179,370

26,243

17,831

2016

Total net income

Net income from external customers

83,335

126,269

43,186

179,370

29,433

18,181

Intersegment net income

(8,292)

7,315

4,518

-

(3,190)

Net interest income

45,891

71,222

48,536

136,909

15,404

Net interest income from external customers

54,183

63,907

44,018

136,909

18,594

Intersegment net interest income

(8,292)

7,315

4,518

-

(3,190)

(351)

(656)

(306)

(351)

Administrative expenses

(40,159)

(90,794)

(11,118)

(87,477)

(21,884)

(13,758)

Depreciation and amortisation

(4,394)

(10,350)

(1,035)

(8,013)

(2,290)

(2,262)

30,490

32,440

35,550

83,880

2,069

1,812

Reportable segment profit/(loss) before 
impairment and provision charge

Other net gains/(losses) from equity investments 
in subsidiaries, associates, and joint ventures 

Impairment and provisions charge

(2,680)

(10,245)

-

5,159

-

53

-

(153)

-

(16,290)

(20,857)

(10,626)

Profit/(loss) before income tax

27,810

27,354

35,602

67,590

(18,941)

(8,815)

Owners of the parent

Non-controlling interests

Income tax

Profit for the year

27,810

27,354

35,602

61,982

(18,941)

(8,815)

-

-

-

-

-

-

-

-

-

5,608

-

-

-

-

-

-

-

-

Reportable segment assets

2,338,698

2,074,736

3,375,667

3,540,474

502,610

163,577

Investments in associates, and joint ventures

-

43,248

-

-

-

-

Reportable segment liabilities

1,198,058

5,229,761

907,159

3,038,921

57,935

81,518

Additions to non-current assets

2,305

7,286

363

7,882

2,928

463

-

-

-

-

-

-

-

-

-

-

-

-

-

479,775

479,773

-

317,305

317,305

-

(265,191)

(28,345)

186,239

5,006

(60,645)

130,600

124,992

5,608

(14,975)

(14,975)

-

-

-

-

-

110,017

11,995,763

43,248

10,513,351

21,227

Segment reporting is presented in 
accordance with the strategy on the basis 
of  the organisational structure used in 
management reporting of  NLB Group’s 
results.

NLB Group’s segments are business units 
that focus on different customers and 
markets. They are managed separately 
because each business unit requires different 
strategies and service levels.

Other NLB Group members are, based on 
their business activity, included in only one 
segment. The business activities of  NLB 
are divided into several segments. Interest 
income is reallocated between segments on 
the basis of  multiple internal transfer rates 
(fund transfer pricing – FTP). 

Description of  NLB Group’s segments:

•  Retail banking in Slovenia represents 
banking with individuals in NLB and 
assets management – NLB Skladi. It also 
includes the contribution to the financial 
result of  the joint venture NLB Vita 
and the associates Skupna pokojninska 
družba and Bankart;

•  Corporate banking in Slovenia, which 
includes: operations with large (key), 
medium-sized (mid-market), micro and 
small businesses, and Intensive Care and 
Non-performing loans;

•  Financial markets in Slovenia, which 

include treasury activities, asset liability 
management, trading in financial 
instruments, brokerage, and custody of  
securities, as well as financial advisory;

•  Foreign strategic markets represent 

all business activities of  NLB Group 
members in strategic markets of  NLB 
Group (Bosnia and Herzegovina, 
Montenegro, Kosovo, Macedonia and 
Serbia), except leasing entities;

•  Non-strategic markets and activities 

represent total activities of  NLB Group 
members in non-strategic markets 
of  NLB Group (Croatia, Germany, 
Switzerland, and Czech Republic) 
and all leasing entities. It also includes 
the operating result of  non-financial 
entities (NLB Propria, Prospera Plus) 
and the performance of  the Internal 
restructuring unit of  NLB; and 

•  Other represents items of  NLB income 
statement not related to reportable 
segments.

NLB Group is primarily a financial group, 
and net interest income represents the 
majority of  its net revenues. NLB Group’s 
main indicator of  a segment’s efficiency is 
net profit before tax.

There was no income from transactions with 
a single external customer that amounted to 
10% or more of  NLB Group’s income.

NLB Group 2017 Annual Report332

b)  Geographical information

Geographical analysis includes a 
breakdown of  items with respect to the 
country in which individual NLB Group 
entities are located.

Revenues

Net income

Profit/(loss) before 
income tax

Income tax

in EUR thousand

NLB Group

Slovenia

2017

2016

2017

2016

2017

2016

2017

2016

328,111

348,961

289,894

297,495

121,015

70,094

5,008

(7,854)

South East Europe

243,213

234,014

195,934

176,148

112,403

60,900

(8,999)

(7,115)

Macedonia

Serbia

Montenegro

Croatia

86,397

83,364

66,214

61,824

46,261

28,533

(4,756)

(2,755)

25,401

21,585

23,784

18,822

28,629

30,186

21,900

16,484

5,180

4,766

1,733

(794)

137

181

337

(125)

(1,208)

(3,250)

(59)

386

-

(152)

(116)

(1)

Bosnia and Herzegovina

67,908

65,882

54,578

51,698

41,796

22,098

(3,103)

(2,802)

Bulgaria

Kosovo

Western Europe

Germany

Switzerland

Czech Republic

Total

-

-

-

-

-

84

-

-

34,741

32,816

29,121

27,445

15,608

12,496

(1,467)

(1,289)

494

8

486

2

1,127

19

1,108

1

(159)

96

(255)

2,969

2,105

474

2,018

3,915

1,631

(1,897)

(4)

1,875

(137)

(248)

111

(257)

(6)

-

(6)

-

(6)

-

(6)

-

571,820

584,103

488,638

475,744

237,311

130,600

(3,997)

(14,975)

The column ‘Revenues’ includes interest 
and similar income, dividend income, and 
fee and commission income. The column 
‘Net Income’ includes net interest income, 
dividend income, net fee and commission 
income, the net effect of  financial 
instruments, foreign exchange translation, 
effect on derecognition of  assets, and net 
operating income.

NLB Group 2017 Annual Report333

in EUR thousand

Non-current assets

Total assets

Number of employees

31.12.2017

31.12.2016

31.12.2017

31.12.2016

31.12.2017

31.12.2016

189,928

225,643

8,293,381

8,393,754

128,768

130,949

3,913,015

3,602,358

2,922

3,102

3,065

3,104

32,320

24,394

29,686

1,923

26,876

13,569

236

218

18

-

33,448

1,235,163

1,147,375

24,822

29,476

2,568

406,959

316,023

466,155

478,682

29,312

27,164

27,222

1,190,435

1,116,169

13,413

584,991

516,945

247

222

25

891

31,140

1,876

29,264

209

39,742

2,782

36,960

3,157

901

447

319

12

942

481

5

1

4

-

891

424

342

16

942

489

6

1

5

-

318,932

357,730

12,237,745

12,039,011

6,029

6,175

Revenues

Net income

Profit/(loss) before 
income tax

Income tax

in EUR thousand

2017

2016

2017

2016

2017

2016

2017

2016

398,851

390,240

353,327

333,099

191,115

52,829

3,167

(4,554)

243,566

234,257

179,911

179,677

98,698

66,530

(8,005)

(7,083)

86,447

83,422

65,520

61,078

46,079

28,739

(4,756)

(2,755)

25,570

21,748

23,523

19,235

5,076

28,680

30,199

7,633

21,073

(8,693)

2,304

4,456

192

152

(50)

(695)

(1,205)

(3,378)

935

386

-

(119)

(116)

(1)

NLB Group

Slovenia

South East Europe

Macedonia

Serbia

Montenegro

Croatia

Bosnia and Herzegovina

Kosovo

Western Europe

Germany

Switzerland

Czech Republic

Total

The table below presents data on NLB 
Group members before intercompany 
eliminations and consolidation journals.

Slovenia

South East Europe

Macedonia

Serbia

Montenegro

Croatia

Bosnia and Herzegovina

67,936

65,921

54,203

51,228

41,777

22,087

(3,103)

(2,803)

Bulgaria

Kosovo

Western Europe

Germany

Switzerland

Czech Republic

Total

-

-

-

-

-

(230)

-

-

34,741

32,815

29,082

27,758

15,664

12,552

(1,467)

(1,289)

650

9

641

1

1,197

20

1,177

107

(569)

87

(656)

294

1,455

466

989

2

2,151

3,916

(4,958)

(247)

(1,765)

(4,711)

189

(257)

(6)

-

(6)

-

(6)

-

(6)

-

643,068

625,801

532,963

514,233

292,153

114,144

(4,844)

(11,643)

NLB Group 2017 Annual Report334

8.  Related-party transactions

A related party is a person or entity that is 
related to NLB Group in such a manner 
that it has control or joint control, has a 
significant influence, or is a member of  
the key management personnel of  the 
reporting entity. Related parties of  NLB 

Group and NLB include: key management 
personnel (Management Board, other 
key management personnel and their 
family members); the Supervisory Board; 
companies in which members of  the 
Management Board, key management 
personnel, or their family members have 
control, joint control, or a significant 

influence; the ultimate parent; subsidiaries, 
associates, and joint ventures.

A number of  banking transactions are 
entered into with related parties in the 
normal course of  business. The volume 
of  related-party transactions and the 
outstanding balances are as follows:

Management Board and 
other Key management 
personnel

Family members of 
the Management 
Board and other key 
management personnel

in EUR thousand

Companies in which 
members of the 
Management Board, key 
management personnel 
or their family members 
have control, joint control 
or a significant influence

Supervisory Board

NLB Group and NLB 

2017

2016

2017

2016

2017

2016

2017

2016

Loans issued

Balance at 1.1.

Increase

Decrease

Balance at 31.12. 

Interest income

Deposits received

Balance at 1.1.

Increase

Decrease

Balance at 31.12. 

Interest expense

Other financial liabilities

Guarantees issued and credit commitments

Fee income

Other income

Other expenses

2,110

1,180

1,953

1,367

492

245

468

445

371

385

375

368

(1,269)

(1,210)

(324)

(421)

(514)

(372)

2,021

2,110

36

41

2,079

2,653

2,158

3,038

(2,751)

(3,117)

1,981

(9)

2,408

224

11

-

(5)

2,079

(14)

1,536

248

13

2

(2)

413

8

697

692

(620)

769

(3)

-

76

4

-

-

492

9

729

725

(757)

697

(4)

-

83

6

-

-

242

7

480

504

(391)

593

-

7

116

10

-

(77)

371

9

106

464

(90)

480

-

2

147

9

-

-

-

500

(65)

435

10

130

660

(550)

240

-

-

31

2

-

-

2

-

(2)

-

-

223

146

(239)

130

(1)

-

3

-

-

-

NLB Group 2017 Annual ReportUltimate parent company of NLB is the Republic of Slovenia.

Loans issued

Balance at 1.1.

Increase

Decrease

Balance at 31.12. 

Interest income

Deposits received

Balance at 1.1.

Increase

Decrease

Balance at 31.12. 

Interest expense

Investments in securities

Balance at 1.1.

Exchange difference on opening balance

Increase

Decrease

Valuation

Balance at 31.12. 

Interest income

Other financial assets

Other financial liabilities

Guarantees issued and credit commitments

Fee income

Fee expense

Other income

Other expense

335

in EUR thousand

NLB Group

NLB

Ultimate parent 

Ultimate parent 

2017

2016

2017

2016

178,589

5,531

(56,339)

127,781

4,137

70,005

5

(70,010)

-

(5)

934,336

1

768,063

(803,950)

3,061

901,511

21,130

18

8

932

174

(41)

58

(106)

227,341

7,520

(56,272)

178,589

5,896

110,001

12,803,693

(12,843,689)

70,005

(5)

891,576

-

390,860

(345,457)

(2,643)

934,336

28,019

153

6

849

129

(39)

5

(1)

173,160

5,416

(54,917)

123,659

4,022

70,005

5

(70,010)

-

(5)

869,941

-

692,835

(739,302)

2,888

826,362

20,891

18

8

932

174

(41)

58

(106)

220,646

7,355

(54,841)

173,160

5,732

110,001

12,803,693

(12,843,689)

70,005

(5)

845,039

-

366,845

(339,544)

(2,399)

869,941

27,224

1

6

849

129

(39)

5

(1)

NLB Group 2017 Annual Report336

NLB Group and NLB disclose all 
transactions with the ultimate controlling 
party. For transactions with other 

government-related entities, NLB 
Group discloses individually significant 
transactions. 

NLB Group and NLB

Amount of significant transactions 
concluded during the year

Number of significant transactions 
concluded during the year

in EUR thousand

Loans

Commitments to extend credit

2017

117,924

-

2016

158,136

140,000

2017

1

-

2016

1

2

Loans

Debt securities classified as loans and advances

Borrowings, deposits, and business accounts

Commitments to extend credit

Interest income from loans

Interest income from debt securities 
classified as loans and receivables

Interest expense from borrowings, 
deposits, and business accounts

Interest income from commitments to extend credit

Year-end balance of all significant transactions

Number of significant transactions at year-end

2017

575,024

82,133

135,006

-

2016

770,407

85,315

135,020

140,000

2017

2016

5

1

2

-

5

1

3

2

Effects in income statement during the year

2017

4,933

(526)

(93)

-

2016

3,796

16,425

(225)

894

NLB Group 2017 Annual ReportNLB Group

Loans issued

Balance at 1.1.

Increase

Decrease

Balance at 31.12. 

Interest income

Impairment

Deposits received

Balance at 1.1.

Exchange difference on opening balance

Increase

Decrease

Balance at 31.12. 

Interest expense

Debt securities in issue

Interest expense

Other financial assets

Impairment

Other financial liabilities

Interest expense

Guarantees issued and credit commitments

Fee income

Fee expense

Other income

Other expense

Associates

Joint ventures

337

in EUR thousand

2017

1,418

134

(256)

1,296

42

22

5,838

-

3,030

(3,910)

4,958

-

-

-

27

-

1,109

-

38

140

(11,547)

224

(1,004)

2016

1,625

124

(331)

1,418

48

16

1,179

-

6,945

(2,286)

5,838

-

-

(17)

30

-

927

-

40

126

(11,502)

233

(1,092)

2017

2016

19,857

210

(15,734)

4,333

59

1,767

5,198

31

139,077

(137,450)

6,856

(19)

-

-

347

(1)

103

(43)

29

4,155

(1,894)

132

(13)

93,823

109,548

(183,514)

19,857

932

9,730

6,036

(37)

182,990

(183,791)

5,198

(25)

-

-

141

(1)

92

-

28

3,689

(2,055)

580

(89)

NLB Group 2017 Annual Report338

NLB

Loans issued

Balance at 1.1.

Increase

Decrease

Balance at 31.12. 

Interest income

Impairment

Deposits

Balance at 1.1.

Increase

Decrease

Balance at 31.12. 

Interest income

Deposits received

Balance at 1.1.

Increase

Decrease

Balance at 31.12. 

Interest expense

Debt securities in issue

Interest expense

Other financial assets

Impairment

Other financial liabilities

Interest expense

Subsidiaries

Associates

Joint ventures

in EUR thousand

2017

2016

2017

2016

2017

2016

320,724

381,746

250,537

105,439

(293,197)

(166,461)

278,064

320,724

6,369

17,697

7,453

(9,272)

28,431

3,438

451,462

298,795

(443,423)

(273,802)

36,470

28,431

30

9

54,556

59,407

12,988,335

11,271,052

(12,986,762)

(11,275,903)

56,129

54,556

(88)

-

-

730

-

61

-

(29)

-

-

723

11

296

-

1,418

134

(256)

1,296

42

22

-

-

-

-

-

5,838

3,030

(3,910)

4,958

-

-

-

27

-

1,008

-

38

-

-

140

1,625

124

(331)

1,418

48

16

-

-

-

-

-

1,179

6,945

(2,286)

5,838

-

-

(17)

30

-

849

-

40

-

-

126

(10,178)

(10,182)

224

(754)

233

(845)

19,822

93,799

140

109,508

(15,690)

(183,485)

4,272

57

1,767

-

-

-

-

-

19,822

931

9,730

-

-

-

-

-

4,443

75,571

3,438

77,034

(75,159)

(76,029)

4,855

4,443

(3)

-

-

347

(1)

25

(43)

28

-

-

4,041

(983)

132

(13)

-

-

-

140

(1)

1

-

27

-

-

3,419

(1,427)

540

(89)

Guarantees issued and credit commitments

25,718

26,729

Income/(expense) provisons for guaranties and commitments

Received loan commitments and financial guarantees

Fee income

Fee expense

Other income

Other expense

(322)

1,000

5,723

(45)

525

442

500

4,336

(75)

527

(1,298)

(2,830)

NLB Group 2017 Annual Report339

Key management compensation

The performance of  key management 
is defined by financial and non-financial 
criteria. They are entitled to the annual 
variable part of  the salary based on their 
achievement of  the financial and non-
financial performance criteria, which 
encompass the goals of  NLB Group or 
NLB, the goals of  the organisational unit, 
and the personal goals of  the employee 
performing special work. 

Members of  the Management Board 
are entitled to a contractual gross salary 
considering the limitations of  the Slovenian 
and European legislation.

Simultaneously, under the contract, 
members of  the Management Board are 

 NLB Group and NLB

Short-term benefits

Cost refunds

Long-term bonuses:

 - severance pay

 - other benefits

 - variable part of payments

Total

entitled to a performance bonus based on 
criteria set by the Supervisory Board. Each 
year, the Supervisory Board determines the 
criteria of  remuneration upon the adoption 
of  the Bank’s annual business plan. 
The Supervisory Board determines the 
performance bonuses with the conclusion 
of  each business year. In accordance with 
the legislation, the annual performance 
bonus cannot in any case exceed 30 percent 
of  gross salaries in a business year of  
members of  the Management Board. In 
addition, members of  the Management 
Board are entitled to performance 
bonuses only proportionally, depending 
on their actual employment in the Bank 
for the period for which the performance 
bonus relates. The first 50 percent of  the 

performance bonus is due for payment 
within 15 days of  the General Meeting 
of  Shareholders that voted on use of  the 
previous year’s profit and the discharge of  
the Management Board. Payment of  the 
remaining 50 percent of  the performance 
bonus is deferred. 

Upon the conclusion of  the General 
Meeting of  Shareholders, members of  
the Supervisory Board receive payment 
for their performance and attendance, 
while the previously mentioned amounts 
are limited to a decision of  the General 
Meeting of  Shareholders, and are in 
full compliance with the applicable 
recommendations of  corporate governance.

Management Board

Other key management personnel

Supervisory Board

in EUR thousand

2017

633

5

-

6

63

707

2016

504

4

-

5

78

591

2017

4,686

105

25

73

673

2016

4,866

112

-

76

499

2017

237

50

-

-

-

2016

245

74

-

-

-

5,562

5,553

287

319

Short-term benefits include: 

•  monetary benefits (gross salaries, 
supplementary insurance, holiday 
allowances, other bonuses); and

•  non-monetary benefits (company cars, 

health care, apartments, etc.).

The reimbursement of  cost comprises food 
allowances and travel expenses.

NLB Group 2017 Annual Report340

Payments to individual members of the Management Board 

Member

Blaž Brodnjak
01.12.2012

Andreas Burkhardt 
18.09.2013

Archibald Kremser
31.07.2013

Laszló Pelle
26.10.2016

Janko Medja
2.10.2012 - 5.2.2016

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - other benefits

  - variable part of payments

Total

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - other benefits

  - variable part of payments

Total

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - other benefits

  - variable part of payments

Total

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - other benefits

  - variable part of payments

Total

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - other benefits

  - variable part of payments

Total

The above table shows earnings paid to individuals in the year when they were members of the Management Board.

2017

140,565

2,349

1,193

1,409

20,447

165,963

140,565

20,372

1,077

1,409

20,447

183,870

140,565

18,753

1,132

1,409

20,447

182,306

140,565

29,379

1,224

1,409

2,036

174,613

-

-

-

-

-

-

in EUR

2016

137,586

3,049

1,267

1,410

19,621

162,933

137,586

26,148

1,157

1,410

19,621

185,922

137,586

19,150

1,151

1,410

19,621

178,918

13,570

3,278

115

470

-

17,433

25,033

166

538

235

19,621

45,593

NLB Group 2017 Annual ReportPayments to individual members of the Supervisory Board

Member

Andreas Klingen
22.06.2015

Primož Karpe
11.02.2016

Laszlo Zoltan Urban
11.02.2016

Alexander Bayr
04.08.2016

David Eric Simon
04.08.2016

Peter Groznik
08.09.2017

Simona Kozjek
08.09.2017

Vida Šeme Hočevar
08.09.2017

David Kastelic
4.8.2016 - 8.9.2017

Matjaž Titan
4.8.2016 - 21.4.2017

Uroš Ivanc
12.6.2013 - 7.4.2017

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

341

in EUR

2016

7,370

25,744

13,833

6,600

28,585

5,591

5,280

16,563

5,341

1,650

7,440

3,564

1,375

8,750

1,958

-

-

-

-

-

-

-

-

-

1,155

8,750

-

1,430

8,750

-

6,930

25,096

404

2017

5,335

28,858

10,356

6,270

37,661

5,796

5,610

21,149

6,276

5,830

21,490

10,206

6,490

27,092

16,916

1,375

6,483

90

1,155

6,483

-

1,595

8,257

151

4,015

15,500

-

2,805

6,937

44

2,310

7,073

44

NLB Group 2017 Annual Report2017

1,430

6,117

345

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

in EUR

2016

7,370

27,547

898

5,720

14,826

38,598

1,045

6,261

180

1,485

3,324

60

1,705

4,499

267

1,210

3,950

3,536

1,210

3,362

-

342

Member

Sergeja Slapničar
12.6.2013 - 20.3.2017

Tit A. Erker
12.6.2013 - 3.8.2016

Janko Gedrih
10.2.2016 - 15.4.2016

Anton Macuh
10.2.2016 - 15.4.2016

Anton Ribnikar
10.2.2016 - 15.4.2016

Miha Košak
12.6.2013 - 10.2.2016

Gorazd Podbevšek
12.6.2013 - 10.2.2016

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

The above table shows earnings paid to individuals in the year when they were members of the Supervisory Board.

9.  Events after the reporting date

In March 2018, NLB received a letter 
from ECB on ECB’s intention to adopt 
the decision to restrict distributions by 
NLB to its shareholders and to require a 
Contingent Capital Plan. More details are 
disclosed in note 5.23.

In March 2018, NLB Group sold its 
subsidiary NLB Nov Penziski Fond, Skopje 
and realised profit in amount of  EUR 12 
million on NLB Group and EUR 9 million 
on NLB.

NLB Group 2017 Annual Report345

NLB Group 
Chart as at 31 
December 2017

NLB Group 2017 Annual Report346

Nova Ljubljanska banka d.d., Ljubljana

Core members

Non-core members

Banks

Financial institutions

Foreign countries

Slovenia

Companies

Slovenia

NLB Banka, Beograd

99.997%

99.997%

NLB Skladi, Ljubljana

NLB Vita, Ljubljana

Bankart, Ljubljana

39.44%

39.44%

100%

100%

50%

50%

NLB Banka, Sarajevo

NLB Banka, Podgorica

NLB Banka, Prishtina

NLB Banka, Banja Luka

NLB Banka, Skopje

97.35%

97.35%

99.83%

99.83%

81.21%

81.21%

99.85%

99.85%

86.97%

86.97%

Skupna pokojninska
družba, Ljubljana

28.13% 

28.13%

Foreign countries

Foreign countries

NLB Nov penziski fond, 
Skopje***

51%

100%

NLB Srbija, Beograd

49%

NLB Crna Gora, Podgorica

100%

100%

100%

100%

Foreign countries

Foreign countries

The chart shows voting rights shares. The Group includes entities according to the definition in the Financial Conglomerates Act (Article 2).

Subsidiary

Associate

Joint venture

Company Name

%

%

direct share

indirect share at the group level

Notes:

* Contractual based influence on management of the company

** NLB InterFinanz Praha - from 1 January 2018 in liquidation

*** NLB Nov penziski fond, Skopje - on 12 December 2017 the Agreement for the Sale and Purchase of Shares was signed, on 14 March 2018 closing of the sales process

**** 90% direct ownership Prvi Faktor, Ljubljana in liquidation, 5% NLB, 5% SID banka d.d.

Financial institutions

Slovenia

NLB Leasing, Ljubljana

in liquidation

100%

100%

Optima Leasing, Zagreb

in liquidation

100%

100%

Prvi faktor, Ljubljana

in liquidation

50%

50%

Prvi faktor, Beograd

in liquidation****

Prvi faktor, Sarajevo

in liquidation

Prvi faktor, Zagreb

in liquidation

90%

95%

100%

100%

100%

100%

NLB InterFinanz, Zürich

in liquidation

100%

100%

NLB InterFinanz, Beograd

in liquidation

NLB InterFinanz Praha,

Prague in liquidation**

100%

100%

100%

100%

NLB Lizing, Skopje

in liquidation

NLB Leasing, Sarajevo

NLB Leasing, Beograd

in liquidation

NLB Leasing, Podgorica

in liquidation

LHB AG, Frankfurt

Sophia Portfolio BV*

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

0%

0%

Companies

Slovenia

NLB Propria, Ljubljana

in liquidation

Prospera plus, Ljubljana

in liquidation

PRO-REM, Ljubljana

in liquidation

BH-RE, Sarajevo

100%

100%

100%

100%

100%

100%

OL Nekretnine, Zagreb

in liquidation

ARG Nepremičnine, Horjul

75%

75%

100%

100%

100%

100%

CBS Invest, Sarajevo

REAM, Podgorica

REAM, Beograd

REAM, Zagreb

SR-RE, Beograd

Tara Hotel, Budva

SPV 2 DOO Beograd

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

12.71%

100%

100%

100%

NLB Group 2017 Annual ReportNova Ljubljanska banka d.d., Ljubljana

Core members

Non-core members

347

Financial institutions

Slovenia

NLB Leasing, Ljubljana
in liquidation

100%
100%

Optima Leasing, Zagreb
in liquidation

100%
100%

Prvi faktor, Ljubljana
in liquidation

50%
50%

Prvi faktor, Beograd
in liquidation****

Prvi faktor, Sarajevo
in liquidation

Prvi faktor, Zagreb
in liquidation

90%
95%

100%
100%

100%
100%

Companies

Slovenia

NLB Propria, Ljubljana
in liquidation

Prospera plus, Ljubljana
in liquidation

PRO-REM, Ljubljana
in liquidation

BH-RE, Sarajevo

OL Nekretnine, Zagreb
in liquidation

100%
100%

100%
100%

100%
100%

100%
100%

100%
100%

ARG Nepremičnine, Horjul

75%
75%

NLB Banka, Skopje

NLB Crna Gora, Podgorica

49%

Foreign countries

Foreign countries

NLB InterFinanz, Zürich
in liquidation

100%
100%

NLB InterFinanz, Beograd
in liquidation

100%
100%

NLB InterFinanz Praha,
Prague in liquidation**

100%
100%

NLB Lizing, Skopje
in liquidation

NLB Leasing, Sarajevo

NLB Leasing, Beograd
in liquidation

NLB Leasing, Podgorica
in liquidation

LHB AG, Frankfurt

Sophia Portfolio BV*

100%
100%

100%
100%

100%
100%

100%
100%

100%
100%

0%
0%

CBS Invest, Sarajevo

REAM, Podgorica

REAM, Beograd

REAM, Zagreb

SR-RE, Beograd

Tara Hotel, Budva

SPV 2 DOO Beograd

100%
100%

100%
100%

100%
100%

100%
100%

100%
100%

12.71%
100%

100%
100%

Banks

Financial institutions

Foreign countries

Slovenia

Companies

Slovenia

NLB Banka, Beograd

NLB Skladi, Ljubljana

Bankart, Ljubljana

NLB Banka, Sarajevo

NLB Vita, Ljubljana

100%

100%

50%

50%

NLB Banka, Podgorica

NLB Banka, Prishtina

NLB Banka, Banja Luka

Skupna pokojninska

družba, Ljubljana

28.13% 

28.13%

Foreign countries

Foreign countries

NLB Nov penziski fond, 

Skopje***

51%

100%

NLB Srbija, Beograd

99.997%

99.997%

97.35%

97.35%

99.83%

99.83%

81.21%

81.21%

99.85%

99.85%

86.97%

86.97%

39.44%

39.44%

100%

100%

100%

100%

The chart shows voting rights shares. The Group includes entities according to the definition in the Financial Conglomerates Act (Article 2).

Subsidiary

Associate

Joint venture

Company Name

direct share

%

%

indirect share at the group level

Notes:

* Contractual based influence on management of the company

** NLB InterFinanz Praha - from 1 January 2018 in liquidation

*** NLB Nov penziski fond, Skopje - on 12 December 2017 the Agreement for the Sale and Purchase of Shares was signed, on 14 March 2018 closing of the sales process

**** 90% direct ownership Prvi Faktor, Ljubljana in liquidation, 5% NLB, 5% SID banka d.d.

NLB Group 2017 Annual Report348

Organizational 
Structure of  NLB as 
at 31 December 2017

NLB Group 2017 Annual Report349

CEO

Management Board

Strategy and Business 
Development

Legal and Secretariat

Communication

Human Resources and
Organization Development

Internal Audit

Compliance
and Integrity

Group Steering

CRO

CFO

CMO

COO

Global Risk

Credit Risk -
Corporate and Retail

Group Real Estate
Asset Management

Sales Development and 
Management

Procurement and CREM

Controlling

Small Enterprises

Innovation Management and 
Business Analysis

Information System 
Development

Evaluation and Control

Financial Accounting

Large Corporates

Restructuring

Financial Markets

Mid Corporates

Data Management

Workout and
Legal Support

Investment Banking
and Custody

Trade Finance Services

IT Infrastructure

Non-Strategic Corporate

Private Banking

NLB Contact Centre

Accounts Administration 
and Payroll

Payments Processing

Distribution Network

Cash Processing

Distribution Network
Back Office

Treasury and Financial
Markets Processing

Area Branch
Osrednjeslovenska - Jug

Corporate Banking
Processing

Area Branch
Osrednjeslovenska - Sever

Retail Banking
Processing

Area Branch
Domžale, Kamnik in Zasavje

Area Branch
 Savinjsko - Koroška

Area Branch
Podravsko - Pomurska

Area Branch
Dolenjska, Bela krajina in Posavje

Area Branch
Primorska, Goriška in Notranjska

Understanding of the tasks and responsibilities of Global Risk, Compliance 

and Integrity and Internal Audit is taken into account in acccordance to the 

definitions of the (currently valid) Banking Act-ZBan.

NLB Group 2017 Annual Report 
 
350

NLB Group directory

Nova Ljubljanska banka d.d., Ljubljana

Dolenjska, Bela krajina, 

Business Centre Mobile banking

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 39 00, +386 1 477 20 00
Fax: +386 1 252 24 22
E-mail: info@nlb.si
www.nlb.si
Blaž Brodnjak, President & CEO
Archibald Kremser, Member of  the
Management Board
Andreas Burkhardt, Member of  the
Management Board
László Pelle, Member of  the
Management Board

Slovenian network

Osrednjeslovenska - Jug Branch

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 23 30
Fax: +386 1 252 26 45

Osrednjeslovenska - Sever Branch

Celovška 89
1000 Ljubljana, Slovenia
Tel: +386 1 476 57 02
Fax: +386 1 519 53 16

Domžale, Kamnik, and Zasavje Branch

Ljubljanska cesta 62
1230 Domžale, Slovenia
Tel: +386 1 724 55 01
Fax: +386 1 724 53 09

Savinjsko-Koroška Branch

Glavni trg 30
2380 Slovenj Gradec, Slovenia
Tel: +386 2 884 9150
Fax: +386 2 884 9245

Podravsko-Pomurska Branch

Titova cesta 2
2000 Maribor, Slovenia
Tel: +386 2 234 45 04
Fax: +386 2 234 45 34

and Posavje Branch

Seidlova cesta 3
8000 Novo mesto, Slovenia
Tel: +386 7 339 14 56
Fax: +386 7 339 13 84

Primorska, Goriška, and 

Notranjska Branch

Pristaniška 45
6000 Koper, Slovenia
Tel: +386 5 610 30 10
Fax: +386 5 627 65 08

Private Banking

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 23 66
Fax: +386 1 476 23 33

Small enterprises (headquarters)

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 21 02
Fax: +386 1 476 23 26

Business Centre Central Slovenia

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 52 15
Fax: +386 1 476 23 26

Business Centre West

Koroška cesta 21
4000 Kranj, Slovenia
Tel: +386 4 287 41 17
Fax: +386 4 287 41 40

Business Centre North East

Titova cesta 2
2000 Maribor, Slovenia
Tel: +386 2 234 45 44
Fax: +386 2 234 45 55

Business Centre South East

Trg Matije Gubca 1
8270 Krško, Slovenia
Tel: +386 7 490 46 05
Fax: +386 7 490 46 42

Nove Fužine 33
1520 Ljubljana, Slovenia
Tel: +386 1 587 41 25
Fax: +386 1 477 46 39

Innovative Entrepreneurship Centre

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 31 49
Fax: +386 1 476 23 26

Mid corporates

Central region 

Trg republike 2
1520 Ljubljana, Slovenia
Tel.: +386 1 476 26 11
Faks: +386 1 251 05 72

Northeast region

Ljubljanska cesta 62
1230 Domžale, Slovenia
Tel.: +386 1 724 54 75
Faks: +386 1 724 55 08

Southwest region 

Pristaniška ulica 45
6000 Koper, Slovenia
Tel.: +386 5 610 30 29
Faks: +386 5 610 30 75

Podravsko-Pomurska region

Titova cesta 2
2000 Maribor, Slovenia
Tel.: +386 2 234 45 00
Faks: +386 2 234 45 53

Savinjsko-Koroška region

Kocenova 1
3000 Celje, Slovenia
Tel.: +386 3 424 01 11
Faks: +386 3 544 24 66

NLB Group 2017 Annual Report351

Large corporates

NLB Banka sh.a., Prishtina

NLB Banka d.d., Sarajevo

Institutional Investors

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 24 92
Fax: +386 1 252 24 61

Large Corporates

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 26 92
Fax: +386 1 425 51 90

Members of NLB Group

NLB Banka a.d., Belgrade

Bulevar Mihajla Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 11 22 25 100
Fax: +381 11 22 25 194
E-mail: info@nlb.rs
www.nlb.rs
Branko Greganović, President of  the 
Executive Board
Vlastimir Vuković, Member of  the 
Executive Board
Dejan Janjatović, Member of  the Executive 
Board

NLB Banka a.d., Podgorica

Bulevar Stanka Dragojevića 46
81000 Podgorica, Montenegro
Tel: +382 20 402 000
Fax: +382 20 402 038
E-mail: info@nlb.me
www.nlb.me
Martin Leberle, Chief  Executive Officer
Robert Kleindienst, Executive Officer
Dino Redžepagić, Executive Officer

Rr. Ukshin Hoti nr. 124
10000 Prishtina, Kosovo
Tel:  +381 38 240 230 100 
Fax: +381 38 610 113
E-mail:  info@nlb-kos.com
http://nlbprishtina-kos.com/
Albert Lumezi, President of  the 
Management Board
Bogdan Podlesnik, Member of  the 
Management Board
Lavdim Koshutova, Member of  the 
Management Board

Džidžikovac 1
71000 Sarajevo, Bosnia and Herzegovina
Tel: +387 33 720 300
Fax: +387 35 302 802
E-mail: info@nlb.ba
www.nlb.ba
Lidija Žigić, President of  the Management 
Board
Denis Hasanić, Member of  the 
Management Board
Jure Peljhan, Member of  the Management 
Board

NLB Banka a.d. Banja Luka

NLB Leasing d.o.o., Ljubljana – v likvidaciji

Milana Tepića 4
78000 Banja Luka, Republic of  Srpska,
Bosnia and Herzegovina
Tel: +387 51 248 588 
Fax: +387 51 221 623
E-mail: helpdesk@nlbbl.com
www.nlb.ba
Radovan Bajić, President of  the 
Management Board
Marjana Usenik, Member of  the 
Management Board
Dragan Injac, Member of  the 
Management Board

NLB Banka AD Skopje

Majka Tereza 1
1000 Skopje, Macedonia
Tel: +389 2 5 100 600
Fax: +389 2 3 105 681
E-mail: info@nlb.mk
www.nlb.mk
Antonio Argir, President of  the 
Management Board
Ljube Rajevski, Member of  the 
Management Board (until 31.12.2017)
Damir Kuder, Member of  the 
Management Board

Šlandrova ulica 2
1000 Ljubljana, Slovenia
Tel: +386 1 586 29 10
Fax: +386 1 586 29 40
E-mail: info@nlbleasing.si
www.nlbleasing.si
Andrej Pucer, Liquidator
Anže Pogačnik, Liquidator

NLB Leasing d.o.o. Beograd – u likvidaciji

Bulevar Mihajla Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 11 222 01 01
Fax: +381 11 222 01 02
E-mail: info@nlbleasing.rs
Veljko Tanić, Liquidator 

NLB Leasing Podgorica d.o.o., 

Podgorica - u likvidaciji

Bulevar Stanka Dragojevića 44a
81000 Podgorica, Montenegro
Tel: +382 81 667 655
Fax: +382 81 667 656
E-mail: info@nlbleasing.me
Milan Marković, Liquidator 

NLB Leasing d.o.o. Sarajevo

Trg solidarnosti 2a
71000 Sarajevo, Bosnia and Herzegovina
Tel: +387 33 789 345
Fax: +387 33 789 346
E-mail: info@nlbleasing.ba
Denis Silajdžić, Director
Tanja Ibišbegović, Executive Director

NLB Group 2017 Annual Report352

NLB Lizing dooel, Skopje - u likvidaciji

NLB InterFinanz AG in Liquidation, Zürich 

NLB Nov penziski fond AD, Skopje 

Majka Tereza No. 1
1000 Skopje, Macedonia
Tel: +389 2 329 05 50
Fax: +389 2 329 05 51
E-mail: info@nlblizing.com.mk
www.nlblizing.com.mk
Ana Narašanova, Liquidator

Beethovenstrasse 48
8002 Zürich, Switzerland
Tel: +41 44 283 17 17
E-mail: info@nlbinterfinanz.ch
Jean-David Barnezet Llort, Liquidator
Polona Žižmund, Liquidator 

NLB InterFinanz d.o.o., 

Optima Leasing d.o.o. u likvidaciji, Zagreb 

Beograd – u likvidaciji

Bulevar Mihajla Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 11 22 25 350
Fax: +381 11 22 25 354
Vladan Tekić, Liquidator

NLB InterFinanz Praha s.r.o., v 

likvidaci (from 1 January 2018)

Muchova 240/6, Dejvice
160 00 Prague 6, Czech Republic
CZECH DTMR Partners s.r.o., Liquidator

NLB Vita d.d., Ljubljana

Trg republike 3
1000 Ljubljana, Slovenia
Tel: +386 1 476 58 00
Fax: +386 1 476 58 18
E-mail: info@nlbvita.si
www.nlbvita.si
Irena Prelog, President of  the
Management Board
Tine Pust, Member of  the Management
Board

Skupna pokojninska družba 

d.d., Ljubljana

Dunajska cesta 22
1000 Ljubljana, Slovenia
Tel: +386 1 470 08 40
Fax: +386 1 470 08 53
E-mail: info@skupna.si
www.skupna.si
Aljoša Uršič, President of  the Management
Board
Peter Krassnig, Member of  the 
Management Board

Miramarska 24
10000 Zagreb, Croatia
Tel: +385 1 61 77 225
Fax: +385 1 61 77 228
E-mail info@optima-leasing.hr
Vjekoslav Budimir, Liquidator
Vito Cigoj, Procurator

Prvi faktor d.o.o., v likvidaciji, Ljubljana 

Slovenska cesta 17
1000 Ljubljana, Slovenia
Tel: +386 1 200 54 10
Fax: +386 1 200 54 30
E-mail: klemen.hauko@prvifaktor.si
E-mail: marcel.osti@prvifaktor.si 
Klemen Hauko, Liquidator 
Marcel Mišanović Osti, Liquidator

Prvi faktor – faktoring d.o.o., Beograd

– u likvidaciji

Bulevar Mihajla Pupina 165 v  
11070 Novi Beograd, Serbia
Tel: +381 11 222 54 00
Fax: +381 11 222 54 44
E-mail: zeljko.atanaskovic@prvifaktor.rs
Željko Atanasković, Liquidator

Prvi faktor d.o.o. u likvidaciji, Sarajevo 

Mis Irbina 26/1
71000 Sarajevo, Bosnia and Herzegovina
Tel: +387 61 066 055
E-mail: denan.bogdanic@prvifaktor.ba
Đenan Bogdanić, Liquidator 

Prvi faktor d.o.o. u likvidaciji, Zagreb 

Hektorovičeva 2
10000 Zagreb, Croatia
Tel: +385 1 6165 000
Fax: +385 1 6176 629
E-mail: jure.hartman@prvifaktor.hr
E-mail: marko.ugarkovic@prvifaktor.hr
Jure Hartman, Liquidator
Marko Ugarković, Liquidator 

(sold on 14 March 2018)

Majka Tereza 1
1000 Skopje, Macedonia
Tel: +389 2 5100 285
Fax: +389 2 3236 989
E-mail: kontakt@npf.com.mk
www.npf.com.mk
Davor Vukadinović, President of  the
Management Board
Mira Šekutkovska, Member of  the
Management Board

NLB Skladi, upravljanje 

premoženja, d.o.o., Ljubljana

Tivolska cesta 48
1000 Ljubljana, Slovenia
Tel: +386 1 476 52 70
Fax: +386 1 476 52 99
E-mail: info@nlbskladi.si
www.nlbskladi.si
Kruno Abramovič, President of  the
Management Board
Aleksandra Brdar Turk, Member of  the
Management Board

Bankart d.o.o., Ljubljana

Celovška cesta 150
1000 Ljubljana, Slovenia
Tel: +386 1 583 42 02
Fax: +386 1 583 41 96
E-mail: info@bankart.si
www.bankart.si
Aleksander Kurtevski, Managing Director
Miran Vičič, Managing Director

LHB Aktiengesellschaft, 

Frankfurt am Main

Große Bockenheimer Str. 33-35
60313 Frankfurt, Germany
Tel: +49 69 21 06 816
Fax: +49 69 21 06 199
E-mail: info@lhb.de
www.lhb.de
Markus Buzov, Management Board (until 
31 March 2018)
Matjaž Jevnišek, Management Board (from 
15 January 2018)

NLB Group 2017 Annual Report353

NLB Srbija d.o.o., Belgrade

Bulevar Mihajla Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 11 22 25 369
Fax: +381 11 22 25 365
E-mail: office@nlbsrbija.co.rs
www.nlbsrbija.co.rs
Vladan Tekić, Director

NLB Crna Gora d.o.o., Podgorica 

Bulevar Džorža Vašingtona 102, I sprat/20  
81000 Podgorica, Montenegro 
Tel: +382 20 675 900 
E-mail: gligor.bojic@nlb.me 
E-mail: goran.lalicevic@nlb.me 
Gligor Bojić, Executive Director 
Goran Lalićević, Deputy Director 

Branches and representative offices 

of NLB Group members outside their 

country of residence

NLB InterFinanz AG in liquidation

Ljubljana Branch
Puharjeva ulica 3
1000 Ljubljana, Slovenia
E-mail: info@nlbinterfinanz.ch
Marko Čelebić, Director

NLB Propria d.o.o., Ljubljana – v likvidaciji

REAM d.o.o., Zagreb

Železna cesta 18
1000 Ljubljana, Slovenia
Tel: +386 1 476 28 32
Mateja Uršič, Liquidator
Boris Anže Dugar, Liquidator

Prospera plus d.o.o., 

Ljubljana – v likvidaciji

Šmartinska cesta 132
1000 Ljubljana, Slovenia
Tel: +386 1 524 82 91
E-mail: info@prospera-plus.si
Mateja Uršič, Liquidator
Boris Anže Dugar, Liquidator

CBSinvest d.o.o., Sarajevo

Džidžikovac 1
71000 Sarajevo, Bosnia and Herzegovina
Tel: +387 61 162 618
Eldin Teskeredžić, Director

Miramarska 24/6
10000 Zagreb, Croatia
Tel: +385 1 56 25 914
Tel: +385 1 56 25 918
E-mail: lamija.hadziosmanovic@ream-cro.
com
E-mail: klemen.fajmut@ream-cro.com
Lamija Hadžiosmanović, Director
Klemen Fajmut, Director

OL Nekretnine d.o.o. u likvidaciji, Zagreb 

Miramarska 24/6
10000 Zagreb, Croatia
Tel: +385 1 56 25 914
Fax: +385 1 56 25 918
E-mail: lamija.hadziosmanovic@ream-cro.
com
E-mail: ivan.strek@ream-cro.com
Lamija Hadžiosmanović, Liquidator 
Ivan Štrek, Liquidator

PRO-REM d.o.o., Ljubljana - v likvidaciji

SR-RE d.o.o., Beograd – Novi Beograd

Čopova 3
1000 Ljubljana, Slovenia
Tel: +386 1 586 29 16
E-mail: info@prorem.si
www.nlbrealestate.com
Jovica Jakovac, Liquidator 
Jaka Medvešček, Liquidator

REAM d.o.o., Podgorica 

Bul. Džordža Vašingtona br. 102 
81000 Podgorica, Montenegro 
Tel: +382 20 674 900 
E-mail: gligor.bojic@nlb.me 
Gligor Bojić, Director 
Marko Furlan, Authorised Representative 

REAM d.o.o., Beograd – Novi Beograd

Bulevar Mihaila Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 60 34 96 923
E-mail: office@ream-srb.com 
Vladimir Vasilijević, Director
Veljko Tanić, Director

Bulevar Mihaila Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 60 34 96 923
E-mail: office@ream-srb.com
Vladimir Vasilijević, Director
Veljko Tanić, Director

SPV2 d.o.o., Beograd – Novi Beograd

Bulevar Mihaila Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 60 34 96 923
E-mail: office@ream-srb.com
Vladimir Vasilijević, Director

Hotel Tara d.o.o., Budva 

Bečići, Budva
Official postal address: Bulevar Džordža 
Vašingtona 102 
81000 Podgorica, Montenegro 
Tel: +382 20 675 900 
E-mail: gligor.bojic@nlb.me 
Gligor Bojić, Director 

BH-RE d.o.o., Sarajevo 

Ul. Danijela Ozme 2   
71000 Sarajevo, Bosnia and Hercegovina
Tel: +387 33 720 304
Fax: +387 35 302 802
E-mail: admir.pejkusic@nlb.ba
Admir Pejkušić, Director

NLB Group 2017 Annual ReportNLB d.d., Ljubljana

Trg republike 2

1000 Ljubljana

Slovenia

T: +386 1 476 3900

F: +386 1 252 2422

E-mail: info@nlb.si

Internet: nlb.si

SWIFT: LJBASI2X

Reuter: LB LJ

IBAN SI56 0290 0000 0200 020

Account number: 02900-0000200020

VAT identification number: SI91132550

Text: NLB d.d.

Production: Gigodesign d.o.o. and Taktik d.o.o. 

Photographs: Primož Korošec and NLB Group archives 

Copyright: NLB d.d., Ljubljana, Slovenia

Ljubljana, April 2018