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Nova Ljubljanska Banka

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FY2024 Annual Report · Nova Ljubljanska Banka
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NLB Group Annual Report 2024 

NLB Group 
Annual Report 2024
2
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Report format 
The Annual Report in PDF format represents its unofficial version. The Annual Report 
in European Single Electronic Format (ESEF) is pursuant to Commission Delegated 
Regulation (EU) 2019/815 and paragraph one of Article 134 of the Market in Financial 
Instruments Act (ZTFI-1) and represents its official version published on SEOnet.
Forward-looking statements 
The expectations, forecasts and statements regarding future developments that are 
contained in this report are based on assumptions and are contingent on a number of 
factors that will come into play in the future. Consequently, the actual situation may turn 
out to be different.
Contents
OVERVIEW. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3
NLB Group at a Glance. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . 4
Statement by the Management Board of NLB. .  .  .  .  . . . . . 5
Statement by the Chairman  
of the Supervisory Board of NLB. .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . 8
This is where our community thrives.. .  .  .  .  .  .  .  . . . . . . . . . . 10
Key Highlights. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . . . . 12
Key Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Shareholder Structure and Market Performance  
of NLB’s Shares and GDRs. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 20
Macroeconomic Environment. .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . 23
Regulatory Environment. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . 28
BUSINESS REPORT . .  .  .  .  .  .  .  .  .  .  .  .  .  .  31
Strategy. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . . . . . . . 32
Funding Strategy, MREL Compliance, and Capital. .  . . . 34
Risk Factors and Outlook. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 39
Overview of Financial Performance. .  .  .  .  .  .  .  .  . . . . . . . . . . 44
Segment Analysis. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . . 67
NLB Group Key Members. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 85
Risk Management. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . . 96
IT and Cyber Security. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 109
Human Resources. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . 113
Corporate Governance. .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 115
Compliance and Integrity. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . 125
Internal Audit. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . . 128
Corporate Governance Statements. .  .  .  .  .  .  .  .  . . . . . . . . 129
Disclosure on Shares and Shareholders of NLB. .  .  . . 154
Events after the End of the 2024 Financial Year. .  .  . . 156
Reconciliation of Financial Statements  
in Business and Financial Part of the Report . .  .  .  . . . . 157
Alternative Performance Indicators. .  .  .  .  .  .  .  .  . . . . . . . . 159
NLB Group Chart. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . 166
Organisational Structure of NLB. .  .  .  .  .  .  .  .  .  . . . . . . . . . . 167
Sustainability Statement. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 168
FINANCIAL REPORT . .  .  .  .  .  .  .  .  .  .  .  . 369
NLB Group Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555
Definitions and Glossary of Selected Terms . .  .  .  .  . . . . 558

NLB Group 
Annual Report 2024
3
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
With an in-depth understanding  
of customer’s needs and business 
environment, NLB Group charts 
 a path that ensures not only its 
long-term development, but also 
the development of wider economic 
environment in our home region, 
South-Eastern Europe.  We invite you 
to explore the key achievements, 
financial performance, and strategic 
objectives of NLB Group in 2024.
OVERVIEW

NLB Group 
Annual Report 2024
4
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Group at a Glance
Investment grade rating from 
Moody’s (A3 long-term deposit rating 
with positive outlook; as of 7 January 
2025, solicited rating) and from 
Standard & Poor’s (long-term credit 
rating at BBB with a stable outlook).
Strategic focus 2030
Sustainable banking
Total assets
EUR 
3,411
million
EUR 
1,245
million
more than 
2. 9
million
 
8,322
EUR 
28,035
million
A3
2024
A3
2023
Total capital
Total operating income
Number of active clients
Employees
Ratings
16. 0
2023
10. 5
2024
Vision
7 
banks with 
409 
branches
5 
leasing companies
3 
asset management 
companies
The Group will look after the financial needs of its clients and improve the quality of life 
in its home region – South-Eastern Europe.
º	 In May 2024, the NLB Group 
launched its NEW GROUP 
STRATEGY 2030, which will ensure 
the long-term development of 
NLB Group and the broader 
economic environment in 
Southeastern Europe.
º	 Strategy 2030 foresees THE 
DOUBLING OF NLB GROUP’S 
BALANCE SHEET, REVENUES,  
AND PROFIT BY 2030.
•	 Sustainability is integral to the new Group Strategy  
and embedded in business processes.
•	 NLB Group is committed to the Paris Agreement with 
a net-zero strategy to reduce emissions in lending, 
investments, and operations.
•	 ESG Risk Rating: 10.5 (low risk), ranking us in the top 5th 
percentile of global banks and earning Top Regional & 
Top Industry badges.
Note: Number of active clients in NLB Group banking members. Core financial members include seven banks with 409 branches, five leasing companies and three asset management companies.

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Statement by the Management Board of NLB
Esteemed Stakeholders, 
By now, you know us well. You 
know that our deepest commitment 
extends to continuously providing our 
customers with meaningful services 
and; between maintaining stability 
and fostering growth in the markets 
of our operations, as well as driving 
shareholder value and advancing 
their interests. You also know that 
we constantly strive to exceed 
expectations and that we do not 
shy away from seizing opportunities 
that lie beyond not yet discovered 
horizons. This was also the case for 
NLB Group in 2024. 
In the preceding year, we clearly and confidently 
demonstrated our ambition that reaches beyond the 
known by introducing NLB Group’s new business 
strategy for the following five-year period – a 
strategy designed to devote our Group and its talents 
to growth and development in a rapidly changing 
financial environment. 
The strategy called "New Horizons" that was presented 
during the second NLB Investor Day in May stipulates 
that the Group’s ambition remains to create sustainable 
growth to support individuals and businesses alike. It 
foresees the doubling of the NLB Group’s balance sheet 
(to more than EUR 50 billion assets), recurring revenues 
of more than EUR 2 billion, and a profit of more than 
EUR 1 billion by 2030, combining organic growth with 
selected M&As in the targeted markets in South-Eastern 
Europe (SEE) – our home region. 
The strategy focuses on growth across three 
pillars: Retail, Corporate and Investment Banking, 
and Payments, along with operating platform 
enhancement initiatives that enable their delivery. One 
of the most prominent ones includes transitioning to a 
fully digital business model, which includes leveraging 
advanced technologies such as artificial intelligence, 
cloud services, and data analytics. 
We believe that with a thorough understanding of the 
business environment and a prudent consideration of 
the risks, the new business strategy paves a path that 
will continue to justify the trust of our shareholders – 
who will receive strong dividend payments – while at the 
same time fosters long-term development of the Group 
and, indirectly, also the wider economic environment 
and society in our home region. 
Hedvika Usenik
Member
Andrej Lasič
Member
Archibald Kremser
Member

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
However, the development of such an ambitious 
business strategy has been supported by the strong 
business results and milestones we have achieved in 
recent years, including 2024. Global economic activity 
held up well in the first half of the year but moderated 
later; moreover, in the European Union especially 
gave way to an evolving interest rate environment, 
as well as structural changes such as digitalisation, 
decarbonisation, and demographic shifts. Economic 
growth, interest rate cuts, and the gradual disinflation 
trends contributed to healthy credit activity and 
demand for banking services in all client segments, 
product lines, and geographies, which positively 
impacted NLB Group’s operations. All of this activity 
enabled the Group to reach EUR 515 million of net 
income after tax, further strengthening market shares 
across SEE geographies, with all banking members 
reporting solid net earnings and contributing 58.1% to 
the Group’s after-tax result.
The Group’s robust performance in 2024 generated 
substantial value for our shareholders, as NLB 
honoured its commitment by increasing its dividend 
payment from the previous year’s distribution by 100%, 
resulting in a combined EUR 220 million pay-out in two 
tranches. The amount represents a 40% pay-out ratio 
of the previous year’s profit after tax. Furthermore, the 
Bank’s outlook for 2025 continues to surpass even this 
percentage, while at the same time will strive to maintain 
the capacity for organic and/or M&A-driven growth. 
The June General Meeting that confirmed the first 
dividend pay-out also confirmed rotations in the NLB’s 
Supervisory Board, as the mandates of three members 
expired in 2024. The General Meeting re-appointed 
Primož Karpe (later also confirmed as Chairman for the 
third time in a row) and appointed two new members, 
namely Natalia Olegovna Ansell and Luka Vesnaver. 
Also, in 2024, the NLB Workers’ Council appointed 
Sergeja Kočar for another term as an employee 
representative in the Supervisory Board.
When it comes to expansion through mergers and 
acquisitions, NLB Group in 2024 marked another 
milestone in its development and the services and 
solutions it offers to its clients in the markets of SEE. 
The Group successfully completed the transaction and 
became the sole shareholder of SLS HOLDCO, Ljubljana 
the parent company of Summit Leasing Slovenija, 
Ljubljana and its Croatian subsidiary Mobil Leasing, 
Zagreb, together forming SLS Group. This transaction 
not only enabled NLB to become the leading provider 
of leasing services on the Slovenian market, but 
also marks NLB’s re-entry into the market of one of 
Slovenia’s most important business partners, Croatia, 
after three decades. 
The Group also strengthened its position in its home 
region by expanding its asset management into the 
North Macedonian market by NLB Skladi, Ljubljana 
acquiring Generali Investments, Skopje, later rebranded 
to NLB Fondovi, Skopje. Furthermore, to consolidate 
ownership of the asset management companies 
within the NLB Group under the umbrella of NLB 
Skladi, Ljubljana the ownership of the Serbian asset 
management company KomBank Invest, Beograd was 
also transferred and renamed to NLB Fondovi, Beograd.
In line with its new strategy of pursuing selected 
M&As in the targeted markets, NLB also launched 
an all-cash voluntary public takeover offer aimed at 
acquiring control over Addiko Bank AG for all issued 
and outstanding Addiko Bank AG shares. As at 16 August 
2024, the offer had not achieved sufficient acceptance 
declarations to reach the required acceptance threshold 
of at least 75% of the issued shares, and so it was not 
extended. NLB nevertheless remains committed to further 
business development and delivering its new business 
strategy, including possible other takeover opportunities.
Yet, in 2024, NLB was active not only on regional 
financial but also on international capital markets, 
successfully issuing EUR 300 million in 10NC5 
subordinated Tier 2 notes in January to strengthen its 
capital position, and EUR 500 million in 6NC5 senior 
preferred notes in May for MREL purposes. The capital 
position remains rock solid and well above regulatory 
requirements, representing a firm foundation for further 
value accretive growth at a maintained and attractive 
dividend payout. 
NLB’s successful capital markets activity was also 
reflected in an ever more positive recognition of the 
Bank and stronger confidence among professional 
stakeholders and rating agencies. In June, therefore, 
S&P affirmed NLB’s long-term credit rating BBB with 
Peter Andreas Burkhardt
Member
Antonio Argir
Member
Blaž Brodnjak
Chief Executive Officer

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
a stable outlook, reflecting its expectation that NLB 
will maintain solid financial performance over the next 
12–24 months, while prudently expanding across its core 
markets in Slovenia and SEE and integrating newly 
acquired banks and non-banks. Later, in September, 
Moody‘s indicated a low credit risk and strong financial 
health. To top off these recognitions, the Ljubljana Stock 
Exchange, which traditionally recognises excellence 
among listed companies in various categories, has in 
2024 once again awarded NLB the title of Prime Market 
Stock of the Year.
In November, NLB Group also received a new, 
significantly improved ESG Risk Rating of 10.5 by 
Morningstar Sustainalytics, reflecting a low risk of 
material financial impacts from ESG factors. The rating 
places NLB Group in the top 5th percentile of all banks 
assessed by the rating company. 
We are proud that our sustainability performance 
has been acknowledged once again, as we recognise 
sustainable practices as key drivers of our long-
term business success. The Group’s commitment to 
sustainability extends across all its markets in SEE 
and three pillars: sustainable operations, sustainable 
finance, and contribution to society. As a systemically 
important financial institution in the region, NLB Group 
has set the goal to actively contribute to the sustainable 
transformation of the economy and society towards a 
greener, fairer, and more inclusive future. Therefore, the 
Group has integrated a sustainability perspective and 
ESG factors into its new business strategy and daily 
operations. Guided by the strategy, UN Principles for 
Responsible Banking, the Net Zero Banking Alliance, 
the Paris Agreement goals, and the United Nations’ 
Sustainable Development Goals, NLB Group actively 
manages its sustainability-related impacts, and 
financially material risks and opportunities. These stem 
from climate change, human capital, corporate culture 
and governance, digitalisation, broader societal issues, 
and other important sustainability-related topics. 
We are aware, however, that financial institutions also 
hold an important social function. Therefore, through 
corporate social responsibility activities, NLB Group 
also actively contributes to wider socio-economic 
development and an improved quality of life in our 
home region. This involves supporting communities 
with donations and initiatives such as NLB Youth 
Sports, promoting financial literacy, endorsing 
sports and culture, aiding affected communities 
when natural disasters hit, such as during October’s 
devastating floods in Bosnia in Herzegovina, and 
ensuring responsible relations with employees. The 
latter was once again recognised in 2024 by the Top 
Employers Institute, which awarded NLB the prestigious 
Top Employer certificate for the 9th consecutive year. 
Additionally, the bank was once again, for the 13th 
consecutive year, awarded as a Family-Friendly 
Company with special recognition for promoting the 
culture of a family-friendly company in Slovenia. 
All these achievements, strategically structured plans 
and ambitions keep us firmly positioned for further 
growth and development. Consequentially – and 
perhaps even more importantly – they also ensure our 
stability in supporting all the markets, societies and 
communities where we operate. More specifically, our 
dedication to South-Eastern Europe, our home region, 
goes beyond simply providing financial solutions and 
services. We are committed to fostering a thriving 
community where individuals and businesses identify 
new opportunities and explore new horizons. We know 
that here we are a part of something bigger. 
Yours truly,  
Mangement Board of NLB

NLB Group 
Annual Report 2024
8
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Statement by the Chairman  
of the Supervisory Board of NLB
1 McKinsey & Co: "The Global Banking Annual Review 2024: Attaining Escape Velocity," October 2024.
To Our Shareholders,
the period of 2008–2020 has 
marked an extended decade during 
which the average banking sector 
players globally (but even more 
so applicable for the European 
market) did not show much, if any, 
value creation. But then there has 
been last 3 to 4 years, when banks 
in general returned more capital to 
their shareholders than any other 
sector of the economy. The later 
happened both in terms of dividend 
yield and stock performance, with 
underlying profitability exceeding the 
cost of equity by very solid margin 
for the best performing peers. 
These were the outcomes which a 
neutral observer would quickly pin 
only to the rising rates, net interest 
margin expansion, and long overdue 
economic post-pandemic resurgence 
of the economies. But is that really 
a case? The fact is that banking 
valuations and still prevailing 
valuation gap to other industries 
highlight both, different regulatory 
playground and the need for a 
banking business model to evolve. 
As the rates are now cut and the forward-looking yield 
curve flattens, the natural questions arise: Who will be 
the winners within the banking sector of the future? 
What’s the right strategy to create shareholder value 
going forward and what has changed compared 
to period prior to outperformance? In seeking the 
answers, we could dwell deep into the cost of equity 
consideration, and even deeper into the underlying 
structure of the balance and off-balance sheet trends 
of the banks, based on which we could easily make a 
strong case that best performing banks of today look 
nothing like they did 10 years ago (and your NLB Group 
should qualify in this bucket, as it falls into very top 
decile of all the banks in the world who were able to 
move up five or more deciles in their return on tangible 
equity over 2013–2023 period1). Four operational 
metrics, along with avoiding risk, largely explain 
most of the outperformance of total shareholder 
return: revenue growth and its decomposition; 
better net interest margin management from lower 
cost deposit-gathering strategies or more efficient 
distribution and credit risk management; growing 
fee income (from expansion in wealth management, 
and other fee-heavy businesses) and of course cost 
efficiency, driven also by digitalisation.
While all these four elements are already core pillars 
of NLB Group’s 2030 Strategy, your Supervisory Board 
is of the opinion that when it comes to the future, the 
rules of the game will predominantly evolve around 
two softer, yet crucial elements, and that’s learning and 
persistence. In other words:
• Lazy bankers will lose to average ones
• Average ones will lose to focused ones
• Focused ones will lose to (positively) obsessed ones
• And the champions will obsess and focus over 
fundamentals, not trophies.
Primož Karpe 
Chairman 

NLB Group 
Annual Report 2024
9
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Excellence comes from perfecting the basics – and 
when talking about the basics, I’m referring to the bank 
operating model: to end-to-end process optimisation 
and subsequent digitalisation allowing scalability, to 
understanding the technology and investing into it to 
transform, to understanding the data and use it to serve 
the clients better and with more tailor-made solutions. 
Furthermore, to applying AI where it brings clear 
optimisation of costs and better understanding of the 
risks, as well as an increase of competitive advantage 
for the professionally curious ones. But all of that must 
materialise in bolder go-to-market steps and moves 
and even more focus on talent and culture, all with the 
purpose to serve the clients the way they will feel they 
are getting more than just "value for money" when using 
the services of the bank. 
Least but not last, we are aware we need to understand 
"disruption" and "transition" of the future banking model 
equally well as those who sit behind the driving wheels 
of the largest digitally native banks of the today’s world. 
By saying that, we should relentlessly study:
• The ways the people do digital today and the ways the 
2  PYMNTS Intelligence: "How the World Does Digital;" 2024.
people will do digital tomorrow (in all aspects of life: 
from how they "have fun," how "they communicate," to 
how they pursue "be well" initiatives). Having said that, 
these three categories respectively engage people in the 
digital world more than does digital banking, with the 
latter nevertheless being on the extremely high 4th place 
of all the digital activities the people engage in today2. 
• The giants of the banking future, so one day we’ll also 
be able to stand on their shoulders.
NLB Group has adopted the 2030 Strategy with the 
clear mindset of transformation. You must agree it 
does not lack ambition. You also probably agree it is 
focused to unlock even more shareholder value, backed 
by higher dividend payout ratios and/or inorganic 
equity value creation. As the rate curve changes and 
net interest margin naturally shrinks, the strategy 
assumes to compensate that in volume growth, it 
assumes to compensate that in expansion into new 
markets (both organically and inorganically), it predicts 
tapping into the untapped revenue pools that exist 
already today, and it should concretely materialise 
into 16 new customer proposition offerings across the 
corporate, retail, and payments business verticals. On 
top of all that, the Strategy does not shy away from 
continued deep awareness of the whole scope of ESG 
responsibilities, as fully outlined in the Sustainability 
Statement of this Annual Report.
But to back our promise of the future, we need to invest, 
transformation-wise in both technology and talent. We 
need to invest into leadership and sustainability, we need 
to invest into knowledge and into persistence. Because 
by doing things with the right mindset and alongside 
the right direction, the future will eventually yield 
results through our valuation re-rating, in the erasing 
of perceived discounts vs. i.e. US banks, insurers, pure 
asset managers and other financial business models, 
embedding finance and financial decisions into every 
pore of today’s trade, investment, and funding ecosystem. 
This way we should enable ourselves to continue giving 
back to all our key constituencies to whom we remain 
committed to: To our shareholders, to our employees, to 
our wider society and of course, to our clients. 
Yours truly,
Supervisory Board of NLB

This is where our community  
thrives.
(i)	
Market share as at 30 September 2024. 
(ii)	 Market share of leasing portfolio. Change in 
methodology in NLB Lease&Go, leasing, Ljubljana 
and Summit Leasing Slovenija, Ljubljana: as of 31 
December 2024, the leasing portfolio in banks is no 
longer included in the calculation.
(iii)	 Data in local financial statements. Result after tax for 
full-year 2024.
(iv)	 On 7 August 2024, Generali Investments, Skopje was 
renamed NLB Fondovi, Skopje.
(v)	 On 10 October 2024, KomBank Invest, Beograd was 
renamed NLB Fondovi, Beograd.
For further information on NLB Group subsidiaries, 
please refer to the chapter NLB Group Key Members.
NLB Skladi, Ljubljana
Assets under 
management
3,048. 6
(in EUR milliions)
Market share 
of AUM
40. 7%
in mutual funds
Result 
after tax
12. 1
(in EUR millions)
NLB Lease&Go, leasing, Ljubljana
Result 
after tax
3. 3
(in EUR millions)
Total assets
349. 0
(in EUR millions)
Market share
by total assets
11. 3%(ii)
NLB, Ljubljana
Market share
by total assets
31. 3%
Active clients
728,350
Result 
after tax
478. 2
(in EUR millions)
Total assets
16,975. 1
(in EUR millions)
Summit Leasing Slovenija, Ljubljana
Result 
after tax
0. 0(iii)
(in EUR millions)
Total assets
926. 2(iii)
(in EUR millions)
Market share
by total assets
27. 9%(ii)
NLB Banka, Podgorica
Market share
by total assets
14. 3%
Active clients
96,093
Result 
after tax
27. 7
(in EUR millions)
Total assets
1,034. 5
(in EUR millions)
Mobil Leasing, Zagreb
Result 
after tax
1. 7(iii)
(in EUR millions)
Total assets
126. 4(iii)
(in EUR millions)
NLB Banka, Sarajevo
Market share
by total assets
6. 0%(i)
Active clients
132,887
Result 
after tax
14. 4
(in EUR millions)
Total assets
1,005. 1
(in EUR millions)
NLB Banka, Banja Luka
Market share
by total assets
20. 9%
Active clients
210,580
Result 
after tax
29. 5
(in EUR millions)
Total assets
1,172. 1
(in EUR millions)
NLB Fondovi, Beograd(v)
Assets under 
management
58. 0
(in EUR milliions)
Market share 
of AUM
3. 5%
in mutual funds
Result 
after tax
-0. 4
(in EUR millions)
NLB Lease&Go Leasing Beograd
Result 
after tax
0. 2
(in EUR millions)
Total assets
125. 6
(in EUR millions)
Market share
by total assets
7. 9%
NLB Komercijalna Banka, Beograd
Market share
by total assets
9. 8%
Active clients
1,062,590
Result 
after tax
140. 5
(in EUR millions)
Total assets
5,553. 5
(in EUR millions)
NLB Fondovi, Skopje(iv)
Assets under 
management
66. 4
(in EUR milliions)
Market share 
of AUM
18. 8%
in mutual funds
NLB Lease&Go Skopje
Result 
after tax
-0. 7
(in EUR millions)
Total assets
23. 1
(in EUR millions)
Market share
by total assets
n. a.
NLB Banka, Skopje
Market share
by total assets
15. 9%
Active clients
471,007
Result 
after tax
67. 8
(in EUR millions)
Total assets
2,158. 8
(in EUR millions)
NLB Banka, Prishtina
Market share
by total assets
17. 0%
Active clients
242,986
Result 
after tax
37. 0
(in EUR millions)
Total assets
1,426. 9
(in EUR millions)
NLB Group
Active clients
2,944,493
Result 
after tax
514. 6
(in EUR millions)
Total assets
28,035. 4
(in EUR millions)
Market share
by total assets
3. 2%(ii)
Result 
after tax
0. 1(iii)
(in EUR millions)

We connect 
with societies 
and their 
people like no 
other bank in 
the region.
The NLB Group is the 
only financial institution 
headquartered and 
focused on the SEE 
region.  This is our home.  
We know the languages, 
customs and people, 
and we share a common 
history.

NLB Group 
Annual Report 2024
12
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Non-performing loans (NPLs)
(in EUR millions)
Gross loans to customers
(in EUR millions)
Robust normalised performance over five years, 
fuelled by strong loan demand and revenue 
growth, along with stable asset quality
Profit a. t.   
(in EUR millions)
204
2018
194
2019
270
2020
236
2021
447
2022
515
2024
Net interest income
(in EUR millions)
2018
313
2019
318
2020
300
2021
409
2022
505
2023
833
31 Dec
2018
7,627
31 Dec
2019
7,938
31 Dec
2021
10,903
31 Dec
2024
16,721
31 Dec
2018
622
31 Dec
2019
375
31 Dec
2020
475
31 Dec
2021
367
31 Dec
2022
328
31 Dec
2023
301
31 Dec
2020
10,033
1,877
KB
31 Dec
2022
13,397
954
N 
Banka
Key Highlights
173
NGW(i) 
N Banka
138
NGW(i) 
KB
551
2023
52 
DT(ii) 
2024
934
14,064
31 Dec
2023
970
SLS 
Group
31 Dec
2024
330
(i) NGW = negative goodwill = gains from bargain purchase 
(ii) DT = deferred tax: increase of deferred tax assets and first recognition of deferred tax liability for withholding tax on dividends

NLB Group 
Annual Report 2024
13
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
(EBA definition)
14 bps
Capital
Asset 
quality
EUR
1,672. 5
million
EUR 
220
million
18. 73%
37. 47%
1. 1%
MREL
TCR
Dividend pay-out in 2024
MREL ratio 
MREL funding (stock) 
cost of risk 
NPE ratio
vs. 15.50% requirement (incl. P2G)
representing a 100% increase over the previous 
year’s distribution
vs. 35.04% requirement 
New MREL funding in 2024: EUR 800 million
Governance 
Social 
Environmental
EUR 
439
million
of new sustainable financing, supporting  
the green transformation of our clients 
 
54%
increase of employee engagement  
(+28 p.p. vs baseline year 2015) 
 
10. 5
(low risk)
by Sustainalytics ESG Risk rating  
(improved by 5.5 points) 

NLB Group 
Annual Report 2024
14
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Key performance indicators
Table 1: Key financial indicators for NLB Group and NLB
NLB Group
NLB
2024
2023
2022
2024
2023
2022
Income statement data (in EUR millions)
Net interest income
934
833
505
432
373
177
Net non-interest income
311
260
294
378
266
189
Net non-interest income (BoS)
354
300
503
389
277
199
Net revenue
1,683
1,454
1,181
1,069
830
461
Total costs
-602
-502
-460
-312
-238
-208
Operating costs (BoS)
-642
-541
-496
-323
-249
-218
Result before impairments and provisions(i)
643
591
338
498
401
158
Impairments and provisions
-37
-14
-29
14
78
6
Gains less losses from capital investments in 
subsidiaries, associates, and joint ventures
3
1
1
-
-
-
Result before tax
608
578
483
512
479
164
Result of non-controlling interests
16
13
11
-
-
-
Result after tax
515
551
447
478
514
160
Financial position statement data (in EUR millions)
Total assets
28,035
25,942
24,160
16,975
16,015
13,939
Gross loans to customers
16,721
14,064
13,397
8,816
7,277
6,157
Impairments and valuations of loans to customers
-358
-329
-324
-158
-121
-95
Net loans to customers
16,364
13,735
13,073
8,657
7,156
6,062
Financial assets
6,324
4,804
4,877
4,548
3,016
2,961
Deposits from customers
22,206
20,733
20,028
12,294
11,882
10,984
Equity
3,226
2,883
2,366
2,526
2,249
1,603
Non-controlling interests
72
65
57
-
-
-
Total off-balance sheet items
7,336
6,301
5,449
6,108
5,291
4,046
Key financial indicators
a) Capital adequacy
Total capital ratio
18.7%
20.3%
19.2%
24.4%
25.2%
25.6%
Tier 1 ratio
15.8%
16.9%
15.7%
19.6%
19.7%
19.1%
CET 1 ratio
15.3%
16.4%
15.1%
18.8%
18.8%
18.1%
Total RWA (in EUR millions)
18,216
15,337
14,653
11,153
9,207
7,833
RWA / Total assets
65.0%
59.1%
60.6%
65.7%
57.5%
56.2%
b) Asset quality
NPL coverage ratio 1 (coverage of gross non-
performing loans with impairments for all loans)
108.7%
110.0%
98.9%
107.2%
87.9%
86.1%
NPL coverage ratio 2 (coverage of gross 
non-performing loans with impairments 
for non-performing loans)
62.7%
64.6%
57.1%
70.4%
61.2%
58.1%
NPL coverage ratio (EBA definition)(ii)
63.5%
65.6%
58.1%
70.6%
61.4%
58.2%
NPL coverage ratio (EBA definition) (BoS)(iii)
63.5%
65.6%
58.1%
70.6%
61.4%
58.2%
NPL volume (in EUR millions)
330
301
328
148
138
111
NPL ratio (internal def.; NPL/ Total loans)
1.6%
1.5%
1.8%
1.4%
1.2%
1.1%
Net NPL ratio (internal def.; net 
NPL / Total net loans)
0.6%
0.5%
0.8%
0.4%
0.5%
0.5%
NPL ratio (EBA definition)(ii)
2.0%
2.1%
2.4%
1.6%
1.9%
1.7%
NPL ratio (EBA definition) (BoS)(iii)
1.6%
1.5%
1.8%
1.4%
1.2%
1.1%
NPE ratio (EBA definition)
1.1%
1.1%
1.3%
0.8%
0.9%
0.9%
NPE ratio (EBA definition) (BoS)(iv)
1.1%
1.1%
1.3%
0.8%
0.9%
0.9%
Received collaterals / NPL
55.9%
58.1%
61.0%
48.5%
58.7%
58.4%

NLB Group 
Annual Report 2024
15
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Group
NLB
2024
2023
2022
2024
2023
2022
NPL Collateral received / NPL (EBA definition)
67.0%
45.6%
54.7%
61.3%
67.1%
75.6%
Credit impairments and provisions / RWA
0.1%
-0.1%
0.1%
0.3%
0.0%
0.2%
c) Profitability
Net interest margin (BoS)(v)
3.5%
3.4%
2.2%
2.6%
2.5%
1.3%
Financial intermediation margin (BoS)
4.8%
4.6%
4.4%
5.0%
4.4%
2.9%
Operational business margin(vi)
5.0%
4.8%
3.6%
3.8%
3.7%
2.5%
ROE b.t.
19.1%
21.6%
20.6%
21.2%
26.0%
10.5%
ROA b.t.
2.3%
2.3%
2.1%
3.1%
3.3%
1.2%
ROE a.t.
16.5%
21.0%
19.9%
19.8%
27.9%
10.2%
ROA a.t.
1.9%
2.2%
1.9%
2.9%
3.5%
1.2%
d) Business costs
Operating costs / Average total assets (BoS)
2.4%
2.2%
2.2%
2.0%
1.7%
1.7%
CIR(vii)
45.7%
45.9%
57.6%
34.5%
37.3%
56.8%
Total costs / RWA
3.3%
3.3%
3.1%
2.8%
2.6%
2.7%
Total costs / Total assets
2.1%
1.9%
1.9%
1.8%
1.5%
1.5%
e) Liquidity
Liquidity assets / Short-term financial 
liabilities to non-banking sector
43.7%
51.9%
48.5%
54.7%
66.5%
61.8%
Liquidity assets / Average total assets
34.5%
41.0%
40.7%
40.0%
51.5%
49.8%
Liquidity Coverage Ratio (LCR)
197.2%
245.7%
220.3%
235.6%
299.7%
276.5%
Net stable funding ratio (NSFR)
167.6%
187.3%
183.0%
155.1%
175.0%
177.6%
f) Leverage ratio
Leverage ratio
9.9%
9.6%
9.1%
12.4%
10.9%
10.3%
g) Other
Market share in terms of total assets
-
-
-
31.3%
30.2%
27.6%
LTD
73.7%
66.2%
65.3%
70.4%
60.2%
55.2%
Total revenues / RWA
6.8%
7.1%
5.4%
7.3%
6.9%
4.7%
Key indicators per share
Shareholders(viii)
-
-
-
4,649
3,457
3,025
Shares
-
-
-
20,000,000
20,000,000
20,000,000
The corresponding value of one share (in EUR)
-
-
-
10
10
10
Book value (in EUR)
157.1
139.9
114.1
122.1
108.3
75.9
Branches
Number of branches
409
418
440
69
68
71
Employees
Number of employees
8,322
7,982
8,228
2,523
2,554
2,418
NLB Rating
NLB Outlook
2024
2023
2022
2024
2023
2022
International credit ratings
S&P
BBB
BBB
BBB
Stable
Stable
Stable
Moody's
A3
A3
Baa1
Positive
Stable
Stable
(i) The result before impairments and provisions of NLB Group for the year 2022 does not include negative goodwill.
(ii) Loans and advances without loans and advances classified as held for sale, cash balances at central banks, and other demand deposits.
(iii) Loans and advances, including cash balances at CBs and other demand deposits.
(iv) The carrying amount of debt instruments measured at fair value through other comprehensive income (FVOCI) is increased by value adjustments due to impairments.
(v) Calculated on the basis of average total assets.
(vi) Calculated as Net income from operational business (NII - Tier 2 expenses + Net fee and commission income + Recurring net income from financial operations)/Average total assets.
(vii) Tax on the balance sheet excluded from a calculation from 2024 on.
(viii) As per the share register of Central Securities Clearing Corporation (KDD). The shares are listed on the Ljubljana Stock Exchange. The Bank of New York (the "GDR Depositary") represented in the share register of KDD as a single 
holder is not the beneficial owner of shares. It holds shares in its capacity as the depositary for the GDR holders. The GDRs representing shares are issued against the deposit of shares and are listed on the London Stock Exchange. 
Therefore, the number in the share register of KDD does not represent all final beneficial owners of the Bank shares. The rights under the deposited shares can be exercised by the GDR holders only through the GDR Depositary, and 
individual GDR holders do not have any direct right to either attend the general meeting of Bank’s shareholders or to exercise any voting rights under the deposited shares.
Further details on the definition of certain indicators in this table are available in the chapter Alternative Performance Indicators.

NLB Group 
Annual Report 2024
16
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Key Events
1
2
3
4
5
6
7
8
9
10
11
12
Issuance of  
Tier 2 Notes
Top Employer 
certificate
Apple Pay 
available to 
NLB customers 
NLB Skladi, 
Ljubljana as 
Best Asset 
Management 
Company
New NLB Group 
Strategy 2030
Issuance of senior 
preferred notes
Acquisition 
of Generali 
Investments, 
Skopje
First tranche 
dividend payment
New NLB 
Supervisory Board 
appointments
New NLB website
Acquisition of 
Summit Leasing 
and entering the 
Croatian market
Re-election of the 
Chairman of NLB 
Supervisory Board
Sponsorship of 
NLB Ljubljana 
Marathon
NLB Group 
donations for flood 
relief in Bosnia 
and Herzegovina
KomBank Invest, 
Beograd renamed 
NLB Fondovi, 
Beograd
Regulatory 
approvals to 
acquire Summit 
Leasing
Generali 
Investments, 
Skopje rebranded 
to NLB Fondovi, 
Skopje
NLB awarded 
Prime Market 
Stock of the Year
Second tranche 
dividend payment
Improved ESG risk 
rating
New NLB Group 
website
10. 5
LOW RISK
2024
EUR
110
million
EUR
110
million

NLB Group 
Annual Report 2024
17
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
January
· Issuance of Tier 2 Notes: The Bank issued 10NC5 
subordinated Tier 2 notes in the amount of EUR 300 
million (ISIN: XS2750306511). In parallel, the Bank 
conducted a liability management exercise (LME) 
repurchasing EUR 219.6 million of its two outstanding 
Tier 2 notes with approaching call dates.
· Top Employer certificate: The Top Employers Institute 
awarded the Bank the prestigious Top Employer 
certificate for the 9th consecutive year.
February
· Apple Pay: Apple Pay became available to NLB 
customers in Slovenia.
March
· Notifications of major holdings change: The 
shareholding of Schroders plc in the Bank changed 
from 5.12% to 4.98%.
April
· NLB Skladi, Ljubljana declared the Best Asset 
Management Company over a three- and ten-year 
period: The financial magazine Moje Finance awarded 
NLB Skladi, Ljubljana the Best Asset Management 
Company over a three- and ten-year period in the 
category Naj Skladi 2023.
· Apple Pay: Apple Pay became available to NLB 
customers in Montenegro. 
May
· Early redemption of notes: The Bank executed an 
early redemption of subordinated Tier 2 notes in the 
aggregate nominal amount of EUR 45 million (ISIN: 
SI0022103855).
· New NLB Group Strategy 2030: The NLB Group 
revealed its new Group Strategy until 2030 at NLB 
Investor Day in Ljubljana on 9 May 2024.
· Announcement of NLB’s intention of Addiko Bank 
AG public takeover offer: On 15 May, NLB announced 
its intention to launch an all-cash voluntary public 
takeover offer aimed at acquiring control over Addiko 
Bank AG for all issued and outstanding Addiko shares 
for a consideration of EUR 20.00 per Addiko Bank AG 
share on a cum dividend basis.
3 The company was removed from the court register on 1 July 2024.
4 The company was removed from the court register on 1 July 2024.
· Issuance of senior preferred notes: NLB issued senior 
preferred notes in the aggregate amount of EUR 500 
million for MREL purposes (ISIN: XS2825558328). 
· Acquisition of Generali Investments, Skopje by NLB 
Skladi, Ljubljana: NLB Skladi, Ljubljana has expanded 
into the North Macedonian market by acquiring 
Generali Investments, Skopje. The acquisition was 
completed after receiving all relevant approvals.
· Award from the Slovenian Marketing Association: 
NLB received the leading award from the Slovenian 
Marketing Association for Excellence in NLB Brand 
Management.
June
· Addiko Bank AG public takeover offer: On 7 June 
2024, NLB published a voluntary public takeover offer 
to acquire control of Addiko Bank AG and publicly 
presented the offer at a webcast held on 10 June 2024. 
· Dividend payment: The Bank paid the dividends  
(the first tranche) of EUR 110 million or EUR 5.5 gross 
per share.
· Appointment of three members of the Supervisory 
Board: The NLB General Meeting re-appointed Primož 
Karpe and two new members Natalia Olegovna Ansell 
and Luka Vesnaver.
· New NLB website: NLB successfully renovated its 
website (nlb.si).
· Google Pay: Google Pay became available to NLB 
customers in Kosovo.
· Garmin Pay: Garmin Pay became available to NLB 
customers in Slovenia.
· The merger of NLB Leasing, Ljubljana – in liquidation 
with NLB Lease&Go, leasing, Ljubljana: NLB Leasing, 
Ljubljana – in liquidation ceased to exist3, its assets 
and liabilities were transferred to NLB Lease&Go, 
leasing, Ljubljana.
· The merger of PRIVATINVEST, Ljubljana with NLB Real 
Estate, Ljubljana: Company PRIVATINVEST, Ljubljana 
ceased to exist4, and its assets and liabilities were 
transferred to NLB Real Estate, Ljubljana.
July
· Re-election of the Chairman of NLB Supervisory Board: 
The members of the NLB Supervisory Board re-elected 
Primož Karpe as their Chairman for the third time.
· Improved Addiko Bank AG public takeover offer: NLB 
announced the improved offer price for the voluntary 
public takeover offer aimed at acquiring control over 
Addiko Bank AG by increasing the Share Offer Price 
from EUR 20.00 to EUR 22.00 per Addiko share on a 
cum dividend basis. Following the announcement of 
the improvement of voluntary public takeover, the Bank 
published the addendum to the Offering Memorandum 
and revised Presentation on 22 July 2024. 
· Early redemption of notes: The Bank executed the 
early redemption of NLB senior preferred notes in the 
aggregate nominal amount of EUR 300 million (ISIN: 
XS2498964209).
· NLB as general sponsor of NLB Ljubljana Marathon: 
NLB has taken on the role of general sponsor of the 
largest running event in SEE, now known as the NLB 
Ljubljana Marathon. 
August
· Regulatory approvals to acquire SLS HOLDCO, 
Ljubljana: NLB obtained all required regulatory and 
supervisory approvals from the Croatian Financial 
Services Supervisory Agency (HANFA), the Slovenian 
Competition Protection Agency (AVK), and the ECB 
in relation to the completion of the transaction 
contemplated in the Sale and Purchase Agreement 
to acquire a 100% shareholding in SLS HOLDCO, 
Ljubljana, the parent company of Summit Leasing 
Slovenija, Ljubljana and its Croatian subsidiary Mobil 
Leasing, Zagreb.
· Results of Addiko Bank AG public takeover offer: The 
public takeover offer aimed to acquire control over 
Addiko Bank AG did not obtain sufficient acceptance 
declarations.
· NLB Fondovi, Skopje: Asset management company 
Generali Investments, Skopje, was rebranded on 
7 August 2024 to NLB Fondovi, Skopje.
September
· Completion of the acquisition of the SLS Group and 
entering the Croatian market: After obtaining all 
regulatory approvals in August, NLB completed the 
transaction on 11 September 2024 and became the sole 
shareholder of SLS HOLDCO, Ljubljana, the parent 
company of Summit Leasing Slovenija, Ljubljana and 

NLB Group 
Annual Report 2024
18
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
its Croatian subsidiary Mobil Leasing, Zagreb, together 
forming the SLS Group.
· Completion of the acquisition of KomBank Invest, 
Beograd by NLB Skladi, Ljubljana: After obtaining 
regulatory approval, NLB Skladi, Ljubljana successfully 
completed the transaction on 19 September 2024 and 
with this, the NLB Group consolidates the ownership of 
the asset management companies under the umbrella 
of NLB Skladi, Ljubljana.
· Beginning of a mandate of a Supervisory Board 
member: On 30 September 2024, Luka Vesnaver took 
up his office as a member of the Supervisory Board 
of NLB, following the ECB's decision not to object 
to his appointment to the function, to which he was 
appointed at the 42nd General Meeting of NLB on 
17 June 2024. 
October
· NLB Group donation to eliminate the consequences 
of the devastating floods in Bosnia and Herzegovina: 
NLB Group donated EUR 1 million to help eliminate the 
consequences of the disastrous floods in Bosnia and 
Herzegovina that occurred in October. The donation 
was directed to humanitarian organisations – the 
Red Cross Society of Bosnia and Herzegovina and 
Pomozi.ba, to ensure that the aid reaches those most 
in need.
· NLB Fondovi, Beograd: KomBank Invest, Beograd was 
renamed NLB Fondovi, Beograd.
November
· Beginning of a mandate of a Supervisory Board 
member: On 8 November 2024, Natalia Olegovna 
Ansell took up her office as a member of the 
Supervisory Board of NLB, following the ECB's decision 
not to object to her appointment to the function, to 
which she was appointed at the 42nd General Meeting 
of NLB on 17 June 2024.
· Prime Market Stock of the Year: Ljubljana Stock 
Exchange awarded NLB for Prime Market Stock of  
the Year.
· Garmin Pay: Garmin Pay became available to NLB 
customers in Montenegro, North Macedonia, Bosnia 
and Herzegovina and Kosovo.
· Early redemption of Tier 2 notes: The Bank executed 
an early redemption of subordinated Tier 2 notes in the 
aggregate nominal amount of EUR 9.9 million (ISIN: 
XS2080776607).
December
· NLB MUZA: The Bankarium Museum has been 
renamed to NLB MUZA.
· New NLB Group website: NLB Group successfully 
renovated its website (nlbgroup.com).
· Dividend payment: The Bank paid the dividends  
(the second tranche) of EUR 110 million or EUR 5.5 gross 
per share.
· Improvement of ESG risk rating: NLB received an 
ESG risk rating of 10.5, reflecting a low risk of material 
financial impacts from ESG factors, placing NLB in the 
top 5th percentile of all banks assessed by Morningstar 
Sustainalytics.
· Google Pay: After migrating its card issuing to a new 
service provider in December, NLB Komercijalna 
Banka, Beograd introduced Google Pay to its 
customers.
· Notifications of major holdings change: Brandes 
Investment Partners, L.P. has increased its shareholding 
in the Bank above 5%, reaching 5.03%.

In a dynamic banking 
world, we seize 
opportunities.  Our 
new business strategy 
foresees doubling the 
NLB Group’s balance 
sheet (to more than 
EUR 50 billion assets), 
recurring revenues 
 of more than EUR 
 2 billion and profit 
 of more than EUR 
 1 billion by 2030.
We lead with vision and 
grow with purpose.

NLB Group 
Annual Report 2024
20
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Shareholder Structure and Market Performance  
of NLB’s Shares and GDRs
Shareholder structure of NLB
The Bank’s shares are listed on the Prime Market 
sub-segment of the Ljubljana Stock Exchange (ISIN 
SI0021117344, Ljubljana Stock Exchange trading symbol: 
NLBR), and the GDRs representing shares are listed on 
the Main Market of the London Stock Exchange (ISIN: 
US66980N2036 and US66980N1046, London Stock 
Exchange GDR trading symbol: NLB and 55VX). Five 
GDRs represent one NLB share.
Table 2: NLB’s main shareholders as at 31 December 2024(i)
Shareholder
Number of 
shares
Percentage 
of shares
Bank of New York on behalf 
of the GDR holders(ii), (iii)
9,659,425
48.30
of which EBRD
/
>5 and <10
of which Brandes 
Investment Partners, L.P.(iv)
/
>5 and <10
Republic of Slovenia (RoS)
5,000,001
25.00
Other shareholders
5,340,574
26.70
Total
20,000,000
100.00
(i) This information is sourced from the NLB’s shareholders’ book that 
is accessible at the web services of CSD (Central Security Depository, 
Slovenian: KDD - Centralna klirinško depotna družba) and available to 
CSD members. The information on major holdings is based on self-
declarations by individual holders pursuant to the applicable provisions 
of Slovenian legislation, which require that the holders of shares in a 
listed company notify the company whenever their direct and/or indirect 
holdings pass the set thresholds of 5%, 10%, 15%, 20%, 25%, 1/3, 50%, or 
75%. The table lists all self-declared major holders whose notifications 
have been received. In reliance on this obligation vested with the holders 
of major holdings, the Bank postulates that no other entities nor any 
natural person hold directly and/or indirectly ten or more percent of the 
Bank’s shares.
(ii) The Bank of New York holds shares in its capacity as the depositary 
(the GDR Depositary) for the GDR holders and is not the beneficial owner 
of such shares. The GDR holders have the right to convert their GDRs 
into shares. The rights under the deposited shares can be exercised by 
the GDR holders only through the GDR Depositary, and individual GDR 
holders do not have any direct right to either attend the shareholders’ 
meeting or exercise any voting rights under the deposited shares.
(iii) The information on GDR ownership is based on self-declarations by 
individual GDR holders as required pursuant to the applicable provisions 
of Slovenian law.
(iv) The information on GDR ownership is based on self-declarations 
made by Brandes Investment Partners, L.P. on 5 December 2024.
25%
+ 1 share
Republic of Slovenia 
26. 70%
Other shareholders
48. 30%
Shares in GDR format 
GDR holders with shares >5% and <10%:
•	 EBRD
•	 Brandes Investment Partners, L.P.

NLB Group 
Annual Report 2024
21
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Market performance 
of NLB’s shares and 
GDRs
The EURO STOXX 600 Index saw a steady rise in Q1, 
supported by robust performances in the technology 
and healthcare sectors, while in Q2, there was some 
volatility due to geopolitical tensions and fluctuating 
commodity prices. The index experienced a slight 
dip in July and August due to market corrections, 
but rebounded in September as investor confidence 
returned. In Q4, the index closed the year with a gain of 
approximately 8.9% YoY, reflecting the overall positive 
market sentiment and strong performances in the 
industrial and consumer goods sectors. The EURO 
STOXX Banks Index had an impressive year in 2024. 
In the first two quarters, the index benefitted from 
high capital ratios, more substantial earnings, and 
expectations of consolidation in the banking industry. 
The H1 saw significant gains as banks reported better-
than-expected quarterly results. The momentum 
continued in H2, with the index climbing 21.4% over 
the year, marking its best performance since 2021. The 
banking sector was buoyed by still high interest rates 
and cost-cutting measures, which improved profitability.
The SBITOP Index grew throughout the year for the most 
part, driven by positive market sentiment and strong 
performances from key blue-chip companies. The index 
experienced only two meaningful falls, both in mid-July 
to the first part of August, as the beginning of the third 
quarter brought some volatility, which was influenced by 
broader market corrections and economic uncertainties. 
A steady recovery ensued, supported by improved 
corporate earnings and investor confidence. In 2024, the 
index gained approximately 33.4% YoY.
Throughout 2024, the NLB stock experienced various 
fluctuations, reflecting broader market trends and 
company-specific developments. The stock started 
the year at around EUR 84.8 and steadily increased, 
reaching EUR 110 by the end of March. This increase was 
likely driven by positive market sentiment and strong 
quarterly earnings. During Q2, the stock continued its 
upward trend, peaking at EUR 126.5 in June. The period 
saw consistent growth, indicating investor confidence 
and favourable market conditions. In Q3, the stock 
experienced some volatility, while the highest price 
of the year, EUR 136, was recorded at the end of July. 
However, the stock saw a slight decline towards the 
end of the quarter, closing at EUR 120 in September. It 
showed resilience and recovery in Q4, closing the year 
at EUR 127.5, reflecting a positive end to the year despite 
some mid-quarter volatility, gaining more than 50% in 
value during the year compared to YoY.
Figure 1: NLB share price movements on the Ljubljana Stock Exchange and NLB GDR price movement on  
the London Stock Exchange (in EUR)
Source: Ljubljana Stock Exchange, Bloomberg.
GDR
 Shares (NLBR) 
 GDR (NLB)
Shares
30.00
29.00
28.00
27.00
26.00
25.00
24.00
23.00
22.00
21.00
20.00
19.00
18.00
17.00
16.00
140.00
135.00
130.00
125.00
120.00
115.00
110.00
105.00
100.00
95.00
90.00
85.00
80.00
Jan 2024
Feb 2024
Mar 2024
Apr 2024
May 2024
Jun 2024
Jul 2024
Aug 2024
Sep 2024
Oct 2024
Nov 2024
Dec 2024
Share 
price 
growth 
in 2024 above
50%
and more than  
63% total return 
(including dividends)
Ljubljana Stock Exchange 
awarded NLB as
"Prime 
Market Stock 
of the Year"

NLB Group 
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22
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
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Statement
Financial 
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NLB shares and GDRs
Table 3: NLB share information 
Share information
31 Dec 2024
Total number of shares issued
20,000,000
Highest closing price (in 2024)
EUR 136.0
Lowest closing price (in 2024)
EUR 84.8
Closing price as at 30 December 2024(i)
EUR 127.5
NLB Group book value per share
EUR 157.1
NLB Group earnings per share (EPS) 
EUR 25.7
Price/NLB Group book value (P/B) 
0.81
Dividend per share (for the previous business year)
EUR 11.00
Market capitalisation(i)
EUR 2,550,000,000
(i) No market on 31 December 2024.
Indices 
The Bank’s shares are included in several indices: the 
SBITOP index, SBITOP TR index, and ADRIA prime index 
of the Ljubljana Stock Exchange, FTSE Frontier Index, 
MSCI Frontier, and MSCI Slovenia, S&P Eastern Europe 
BMI, S&P Emerging Frontier Super Composite BMI, S&P 
Extended Frontier 150, S&P Frontier BMI, S&P Frontier 
Ex-GCC BMI, S&P Slovenia BMI, as well as the STOXX 
All Europe Total Market, STOXX Balkan Total Market, 
STOXX Balkan Total Market ex-Greece & Turkey, STOXX 
EU Enlarged Total Market, STOXX Eastern Europe 300, 
STOXX Eastern Europe 300 Banks, STOXX Eastern 
Europe Large 100, STOXX Eastern Europe Total Market, 
STOXX Eastern Europe Total Market Small, STOXX 
Global Total Market, and STOXX Slovenia Total Market, 
among others.
The Investor 
Relations function
The Bank participated in various forms of engagement, 
such as investor meetings, calls, conferences, and 
roadshows to meet the requirements of the Bank’s 
ownership. Transparent communication with investors 
and analysts allowed for a dialogue on strategic 
developments, as well as on the financial performance 
of the Group. The Bank promoted greater awareness 
and understanding of operating businesses, 
developments, and events, which influence the 
performance of the Bank's share price. The performance 
of the Bank is covered by analysts from Deutsche Bank, 
Wood & Company, Citi, InterCapital, Raiffeisen Bank 
International, Erste, Ipopema, Capital AM, PKO BP, and 
Ilirika BPH. 
Throughout 2024, the Bank participated in more than 
18 conferences, roadshows, and organised a very 
successful Investor Day in Ljubljana. Representatives 
from the Bank met 170+ investors on 360+ investor 
interactions. Those meetings covered various topics, 
including governance (including remuneration), 
sustainability, digitalisation, strategy, and finance. 
In 2024, the Bank obtained its second credit coverage 
from Raiffeisen Bank International, expanding analysts’ 
coverage beyond equity research and helping the Bank 
with capital markets activities. 
In addition, in December 2024, the Ljubljana Stock 
Exchange awarded Bank shares (ticker "NLBR") the 
"Prime Market Stock of the Year" accolade.
IR presentations, financial reports, and important 
information are available on the Bank’s website in line 
with IR’s Financial Calendar.
Expanded 
analyst 
coverage 
of NLB by Erste, Ipopema, 
and Capital AM on the 
equity side and Raiffeisen 
Bank International on the 
fixed income side 
More 
than EUR 
EUR 1. 2 
million 
in combined average 
regular trading volume 
per day (excluding  
block trades)

NLB Group 
Annual Report 2024
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Overview 
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Macroeconomic Environment
The hope was that the euro area economy’s growth would gain traction in 2024, but it stagnated instead.  Household 
consumption was the main driver of growth.  The hardship of its industrial sector never got a break in 2024, while 
wage growth remained elevated, helping to reaccelerate inflation in the final quarter.
The global and 
European economies
The U.S. dollar hit a two-year high versus the EUR 
and posted an annual gain against almost all major 
currencies, as the prospect that the FED would hold 
interest rates higher than peers led the U.S. currency to 
dominate rivals. The USD has received a boost by rising 
growth concerns elsewhere against the background of 
geopolitical risk. The EUR registered an approximate 
6.2% yearly decline against the USD. Geopolitical 
tensions, demand fluctuations, and economic indicators 
shaped oil prices in 2024. Chinese demand growth was 
underwhelming, leading to periods of price depression. 
At the same time, conflicts in the Middle East, particularly 
between Israel and Hamas, and the broader regional 
instability caused temporary spikes in oil prices due to 
fears of supply disruptions. Strong global oil production 
growth and slower demand growth exerted downward 
pressure on prices.
In 2024, the U.S. economy experienced growth, driven 
primarily by consumer spending, which remained 
robust throughout the year, supported by a strong 
labour market and increased household incomes. 
Business investments increased significantly, particularly 
in technology and infrastructure. Fiscal policies and 
government spending also contributed positively, 
although concerns about the fiscal deficit remain. 
The U.S. saw a continued decline in inflation rates 
that enabled the FED to cut interest rates, which was 
accommodated by supply chain improvements (reduced 
bottlenecks) and the stabilisation of energy prices. 
Inflation re-accelerated towards the 3% YoY mark in 
Q4, partly driven by the low base effects from last year, 
particularly in energy and an increase in food prices.
In 2024, China’s economic growth was driven by strong 
exports, high-tech investments, and stimulus measures 
that boosted economic activity, especially in Q4. Despite 
these positive factors, China faced challenges such as 
weak domestic demand and demographic issues. The 
manufacturing sector significantly contributed to a 
sizeable growth in industrial output. China’s economic 
performance in 2024 provided stability and confidence 
to the global economy, reinforcing its role as a key driver 
of global growth.
However, the euro area economy was hoping for a 
rebound in 2024 that never materialised, with growth 
lingering below the 1% YoY mark in the first three 
quarters, but reaccelerated above that mark in Q4 to 
reach an average of 0.9% YoY in 2024, while inflation 
reaccelerated in Q4. Household consumption, aided by 
increasing government consumption, posed as the main 
driver of growth, even if it seemed a little pent-up by the 
not-too-optimistic consumer sentiment, which caused 
the retail trade to swing between mild contraction and 
soft growth in 2024. Therefore, the savings rate jumped 
by more than one p.p. during the first three quarters 
compared to YoY. Returning to GDP components, the 
gross fixed capital formation was in contraction in all four 
quarters, boding poorly for future growth. Exports started 
the year in contraction, but broke into positive territory 
in remaining quarters, while imports contracted in H1 
and returned to growth in H2. Industrial production spent 
most of the year in contraction, as the euro area industry 
has been rapidly losing its competitiveness on the global 
market, leading to stagnation. While households saved 
more than in 2023, their investment rate diminished 
slightly, and their gross disposable income slowed down 
notably in Q2 and Q3 in QoQ terms. In 2024, the Middle 
East oil exports to Europe were down more than 20% 
YoY due to disruption in the Red Sea shipping lane. The 
gas transit deal between Russia and Ukraine expired on 
the last day of 2024, affecting Europe’s energy prices. 
The euro area economy is in danger of plunging even 
deeper into crisis, and the room for the ECB manoeuvres 
is diminishing rapidly. The economic engine is in danger 
of further stalling, the inflation trend is on a negative 
trajectory, and governments are wrestling with high 
deficits. Germany's recessionary economy hangs like a 
weight on the euro area.
Inflation in the euro area receded towards its 2% YoY 
goal, even dropping below the mandated target in 
September. However, inflation reaccelerated from then 
on, to the highest level in five months in December 
which mainly reflected higher service costs. Services 
appeared to be very sticky throughout the year, while 
food prices growth was slowing down for most of the H2 
(but started to growth in December again). Core inflation 
was slower in coming down under the 3% YoY mark and 
stabilised at around 2.7% YoY in the last quarter. On 
average, prices grew by 2.4% YoY in 2024. Inflation in 
the euro area accelerated in November and December 
2024, supporting the European Central Bank’s gradual 
approach to reducing interest rates. The increase was 
primarily driven by energy costs, which climbed for 
the first time since July, as a large part of the increase 
comes from fuel price base effects. The boost was not 
surprising to the ECB, which has repeatedly warned that 
the path back to its 2% target will be bumpy, and that 
it only expects to hit that milestone toward year’s-end 
sustainably. The ECB cut key interest rates four times 
1. 6%
economic growth  
in Slovenia in 2024

NLB Group 
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Strategy
Risk Factors & Outlook
Performance Overview
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Risk Management
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Statement
Financial 
Report
(each by 25 bps), bringing the deposit facility rate to 
3%, which is still seen as restricting economic activity 
at a time when the currency bloc failed to mount an 
economic recovery. However, concern about inflation 
in the services sector remains. The rate has been stuck 
at about 4% for over a year due to rising wages. The 
stickiness of services inflation means that the ECB will 
likely keep cutting interest rates only slowly as the 
economic outlook remains poor. The ECB’s indicator 
for wage growth was nearing the 5% YoY growth mark 
in Q1 of 2024, and slowed by more than one p.p. in Q2. 
However, it accelerated by more than two p.p. in Q3. 
One of the primary drivers was the need to compensate 
for the high inflation rates experienced in previous 
years. The tight labour market gave workers and unions 
more negotiating leverage, leading to higher wage 
settlements. Also, as businesses (slowly) recovered and 
profitability improved, there was more room for wage 
increases. Some governments implemented policies 
to support wage growth, such as increasing minimum 
wages or encouraging sectoral agreements. The ECB is 
worried about the inability of the euro area economy to 
gain momentum while geopolitical risks remain elevated. 
Should Donald Trump enact tariffs, this would pressure 
international trade, which might cause China to (as was 
the case with steel) offer its products at lower prices, thus 
exporting its deflation to Europe.
In 2024, the FED worked to back its narrative of achieving 
an economic "soft landing" – avoiding a recession while 
guiding inflation towards the mandated goal in times of 
heightened geopolitical uncertainties and an elevated 
political risk due to presidential elections. The FED took 
significant steps to address economic challenges, mainly 
focusing on inflation and the labour market as it cut key 
interest rates three times yearly. It initiated its first rate 
cut in over four years in September 2024, reducing the 
federal funds rate by 0.5 p.p. This move was aimed at 
providing relief to borrowers and addressing a slowing 
labour market, while the second rate cut of 0.25 p.p. 
followed in November 2024, continuing the FED’s efforts 
to support economic stability. The final rate cut of the 
year by another 0.25 p.p. arrived in December 2024 
and brought the target range down to a range from 
4.25% - 4.50%. Additionally, the CB was deflating its 
balance sheet, reducing its long-term treasury and 
MBS securities. These actions in combination were part 
of the FED’s strategy to balance its dual mandate of 
maximum employment and price stability. Despite this, 
the FED signalled a slower pace of rate reductions in 
2025, reflecting ongoing concerns about inflation and 
economic growth.
The economy in the 
Group’s region
A widely expected rebound in growth of the euro 
area economy never materialised, having a subdued 
Slovenia as the only country in NLB Group’s region to 
experience similar trends of development. At the same 
time, other countries were growing faster, with stronger 
(in comparison) household consumption being aided 
by government consumption, both being in most cases 
the driving factors of growth. It was a good year for 
the region, attracting foreign and domestic investment. 
However, it was a weak year for industrial sectors and 
exporters due to the weak rebound of the euro area 
economy as the most important regional trading partner. 
While Slovenia’s exports performed reasonably well only 
in Q3 2024, they grew throughout the year in Serbia and 
in H1 in Kosovo but mostly contracted in other countries. 
Industrial production swung between soft growth and 
contraction during the year in most countries. At the 
beginning of the year, prices grew above the 5% YoY 
mark in Serbia. The downward trend in prices persisted 
in H1 thanks to slower growth in food prices and the 
contracting prices of energy – but prices reaccelerated 
in Q4 in most cases (predominantly due to food prices). 
Montenegro, Bosnia and Herzegovina, and Serbia 
exhibited the highest YoY growth rates in retail trade, 
hinting at more vital household consumption. At the 
same time, the economic sentiment at the end of the year 
surpassed its level from the year’s opening, with retail and 
services confidence indicators improving the most among 
the sub-indicators. The unemployment rates in the region 
were subsiding throughout 2024, reaching historically low 
levels in most countries. Slovenia was the only country to 
register a deterioration (+1 p.p. from Q2 to Q3) as the rate 
rebounded to 4.4% in Q3 from its historical minimum. In 
Q4, it rose further to 5.0%, bringing the average rate for 
2024 to 4.1%. In historical context, this is a tight labour 
market, but the first cracks started to appear in the 
second half of the year.
In Slovenia, FDI flows slowed marginally YoY, reflecting 
the uncertainty regarding the relatively stagnant 
growth and calls for additional taxation. Despite 
the softer industrial momentum, the manufacturing 
sector attracted the most investments. In Bosnia and 
Herzegovina, the YoY change was even more minor, 
predominantly due to a slowdown in Q2. In North 
Macedonia, conversely, the FDI inflows sped up YoY, 
especially so in Q3, reflecting a favourable investment 
climate and growing investor confidence in the country’s 
economic prospects. Similarly, in Serbia, FDI flows sped 
up compared to YoY, reflecting Serbia’s strategic focus 
on diversifying its economy and enhancing its industrial 
base, as investments were focused on mining and 
construction, followed by IT and communications and 
the processing industry. In Kosovo, the FDI flows posted 
a marginal uptick compared to YoY, with real estate and 
leasing activities being the most significant beneficiaries.
The 2024 was a year of 
stagnant growth and 
tight labour markets

NLB Group 
Annual Report 2024
25
Overview 
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
A macroeconomic 
snapshot of NLB Group’s 
region
The 2024 was a positive year for the region, driven by 
household and government consumption, while the 
stagnant euro area acted as a drag. 
In Serbia, GDP growth in 2024 remained amongst the 
highest in the SEE region, albeit losing steam throughout 
the year, more than one p.p. from Q2 to Q3. This 
resembled the movement in household consumption 
which was very solid but grew at a slightly slower pace 
in Q3. It was, nonetheless, the main driving force of 
the economy, along with gross fixed capital formation, 
which grew throughout the year and even started 
approaching a double-digit annual growth in Q3, 
confirming the good work done in attracting investment. 
Government consumption also slowed its pace in Q3 
(-2 p.p. QoQ). Growth changed little in Q4 (from Q3), 
bringing the rate for 2024 to 3.9% YoY. Exports picked 
up from Q1, while imports accelerated notably in Q3, 
well into double-digit growth. Inflation gradually came 
down from January until June. However, it rose again 
in July and stayed above the 4% mark for the rest of 
the year, following similar dynamics exhibited by food 
prices. Housing and electricity prices were slowing 
down for the whole year. Industrial production started 
the year strong, but fluctuated following the euro area’s 
slow growth and expectations of a rebound that never 
materialised. Retail trade confirmed strong private 
consumption, but its growth slowed in Q3. 
The economy in Bosnia and Herzegovina held a steady 
pace in 2024, propped by household and government 
consumption. There was a notable jump in the annual 
growth of gross capital formation in Q1, and the rate was 
close to double digits in Q2 and Q3. Exports contracted 
in H1, while imports were slow to gain pace. The 
inflation rate hovered above the 2% YoY growth mark 
until July. Then, it slowed to under the 1% mark, only to 
accelerate again in November and December due to 
food prices accelerating again (above levels exhibited 
at the beginning and mid-year). Industrial production 
was mainly in contraction (compared YoY) in 2024, 
while retail trade confirmed the resilient household 
consumption, growing vigorously in H1 but slowing 
down in H2.
The economy steadily gained pace in 2024 in North 
Macedonia thanks to strong governmental consumption, 
which grew throughout the year, exceeding the 13% 
YoY mark in Q3, while household consumption grew 
at a much softer pace during the year. Gross capital 
formation started the year strong, but stumbled in Q2 
and in Q4. Exports contracted in the first three quarters 
of the year as did imports, only to a lesser degree. In 
Q4, growth accelerated further to bring the average 
for 2024 to 2.7% YoY. Inflation lingered in the 2.2%–4.3% 
YoY range, reaccelerating in H2 following the dynamics 
in food prices. Industrial production contracted in all 
quarters, following the disappointing growth of the euro 
area, while retail trade started the year slow but picked 
up in H2.
The Slovenian economy grew at a stagnant pace of 1.6% 
YoY in 2024, primarily relying on household (averaging 
to 1.6% YoY in 2024) and state consumption; the latter 
picked up notably in Q2 and subsided in Q3 and Q4 
averaging to 8.5% YoY in 2024. While the gross capital 
formation accelerated from Q1 to Q2, it plummeted into 
a deep contraction in Q3 and improved slightly in Q4, 
contracting by 2.4% YoY in 2024. Exports were stagnant 
at best in H1 but picked up the pace in Q3 and Q4, while 
imports grew throughout the year. Inflation subsided 
below the 2% mark in June, slowing down to a halt in 
October and back to the 2% mark at year’s end, as food 
prices reaccelerated again (and prices of energy broke 
back into growth from contraction). Industrial production 
mainly contracted in YoY terms in 2024, following a very 
soft demand from abroad, while retail trade switched 
between contraction and smooth growth which resulted 
in a 0.6% YoY contraction in 2024, hinting at not-too-
confident domestic consumers.
The economy in Montenegro exhibited solid YoY 
growth propped by household consumption, but with a 
fading momentum as government expenditure slowed 
throughout the year. Gross fixed capital formation 
YoY growth was among the region’s highest, while 
exports contracted throughout the year. Imports 
contracted in Q1 but turned to growth in the following 
two quarters. Inflation sped up from January to March, 
but began slowing down from June to October when it 
reaccelerated again. Industrial production contracted 
notably in Q2, to a much milder degree in Q3 and swung 
into expansion again in the last quarter of the year, 
finishing the year strong. Retail trade confirmed strong 
household consumption, growing throughout the year 
and finishing the year strong. The economy finished the 
Q4 in similar pace to the previous two quarters, bringing 
the average for 2024 to 3.2% YoY.
The GDP grew at a solid pace in Kosovo, led by the 
substantial household consumption that, however, 
started losing momentum through the year along 
with robust governmental consumption. Gross capital 
formation grew at a solid pace throughout the year, 
while net exports contracted. It started the year strong, 
but slowed into contraction in Q3. Inflation was already 
under control in January, but picked up slightly in H1 
to slow down fast from August onwards. Industrial 
production mostly grew at a solid pace amid an 
occasional contraction, while retail trade grew strongly 
in Q1, contracted in Q2, and remained slow in Q3.
2. 9%
economic growth  
in the Group’s region  
in 2024

NLB Group 
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Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
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Financial 
Report
The banking system in the Group’s region
2024 was a stellar year for regional banking sectors, as 
profits remained high and the countercyclical capital 
buffers helped the banking system’s resilience, while 
promoting financial stability.
Table 4: Movement of key banking systems indicators(i) in the NLB Group region in 2024
Corporate loans
Household loans
Corporate deposits
Household deposits
Net interest margin
NPL
CAR
in EUR 
millions
∆ % YoY
in EUR 
millions
∆ % YoY
in EUR 
millions
∆ % YoY
in EUR 
millions
∆ % YoY
2023, in %
2024, in %
in %
∆ p.p. YoY
in %
∆ p.p. YoY
Slovenia
9,762
 -2.1
13,311
 6.0
10,910
 -0.3
27,309
 3.0
3.0
 3.1
1.5
 0.1
19.7(i)
 -0.7
Serbia
15,988
 7.9
13,814
 10.4
18,433
 15.1
21,840
 13.4
4.0
 4.1
2.5
 -0.7
21.9(i)
 -0.3
N. Macedonia
3,940
 13.9
4,057
 8.8
2,866
 9.2
6,454
 13.8
3.5
 3.6
2.7
 0.1
18.9(i)
 0.8
BiH
5,445
 9.0
6,585
 9.2
4,143
 14.6
9,025
 9.9
3.3
 3.0(i)
3.5(i)
 -0.5
19.5(i)
 0.2
Kosovo
3,475
 15.8
2,325
 22.6
2,299
 13.9
4,623
 13.9
3.2
 2.5
1.9
 -0.1
16.2
 2.5
Montenegro
1,678
 14.9
2,028
 17.0
2,142
 -2.7
2,981
 9.2
4.7
 3.7
4.0(i)
 -1.0
19.8(i)
 -0.9
(i) Data as of Q3 2024. 
Source: Statistical offices, CBs, NLB.
Note: Net interest margin calculated on interest-bearing assets. Residential loans and deposits for Montenegro.
Slovenia was the only country where NFC loans 
contracted, while in two countries of the region, they 
grew at double-digit rates, and while in two more, they 
clocked in right under that milestone. The decrease in 
corporate loans suggests potential challenges in the 
corporate sector, possibly due to economic uncertainties 
and strict lending criteria. Household loans grew 
strongly (the least in Slovenia) in the NLB Group’s region, 
with double-digit growth rates in three countries, while 
one finished the year right under that mark. The healthy 
household loan and deposit growth indicated consumer 
confidence and economic stability.
In Slovenia, the variable interest rates for new corporate 
loans persisted above the 5% mark. From there, 
they started diminishing towards year-end to 4,3% 
in December. In contrast, interest rates for consumer 
loans went down only marginally, opening the year 
with 6.7% and stood at 6.4% in December, while real 
estate loans followed similar but a touch more intense 
dynamics, declining to 3.1% in December from 3.9% in 
January. In Serbia, a similar dynamic ensued in all three 
categories as during the year, corporate loan rates 
subsided by 0.8 p.p., consumer loans by 1.8 p.p., and 
real estate loans by almost 0.4 p.p. In North Macedonia, 
the corporate loan rates declined by 0.6 p.p. during the 
Figure 2: ROE ratio in the euro area and NLB Group region 
Source: ECB, National CBs.
Note: Return on average equity (ROAE) used for Bosnia and Herzegovina. Data for the euro area, Bosnia and Herzegovina and Montenegro are for Q3 2024.
 
Slovenia
 
Euro area
 
Serbia
 
Montenegro
 
Kosovo
 
N. Macedonia
 
BiH
9.3%
10.2%
20.6%
18.9%
18.0%
20.2%
16.1%
17.6%
16.7%
17.9%
19.7%
19.9%
19.3%
22.1%
 2023 
 2024

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year, while real estate loan interest rates decreased 
by 0.3 p.p. in the same comparison. However, rates 
for consumer loans went up by 0.15 p.p. from the 
start of the year. The situation differed in Bosnia and 
Herzegovina, where all rates went up during 2024, 
corporate by 0.3 p.p., real estate loans by 0.2 p.p., 
and 1.4 p.p. in consumer loans. In Kosovo, the rates for 
corporate loans decreased by 0.35 p.p., and by 0.75 p.p. 
in consumer loans, while in real estate, they fluctuated 
but stayed roughly the same. In Montenegro, corporate 
loan rates have decreased by 1.1. p.p., in consumer loans 
by approximately 1.0 p.p., and 0.6 p.p. in real estate 
loan rates during the course of the year.
The decrease in NPLs in most countries indicates 
better asset quality and effective risk management. 
Historically high capital adequacy, with stable and solid 
liquidity and good credit portfolio quality, means that 
the banking system can support economic growth – 
particularly investment. Due to ECB lowering rates, 
subsequent decreases in net interest margin and ROE 
were anticipated but never really materialised, as both 
categories improved in 2024 in most countries of the 
NLB Group’s region. There were fewer challenges (than 
anticipated) in maintaining profitability; hence, 2024 
was a year to remember for banks. LTD ratios grew 
throughout the region, implying banks tried to maximise 
their profits by using their deposit base to generate 
higher income, albeit increasing credit risk and reducing 
liquidity at the same time.
Figure 3: Loans to non-financial corporations and household loans (% GDP) in the euro area and the NLB Group region in 2024 
Source: National CBs, National Statistical Offices. 
Note: Data from Q3 2024 for Bosnia and Herzegovina and Kosovo, Residential loans for Montenegro.
Figure 4: LTD ratio in the euro area and NLB Group region
 
Slovenia
 
Euro area
 
Serbia
 
Montenegro
 
Kosovo
 
N. Macedonia
 
BiH
 Loans to non-financial corporations, % GDP 
 Household loans, % GDP
34.3%
45.8%
14.9%
19.8%
18.1%
16.7%
24.6%
26.1%
20.5%
24.7%
31.6%
21.6%
20.2%
26.0%
 
Slovenia
 
Euro area
 
Serbia
 
Montenegro
 
Kosovo
 
N. Macedonia
 
BiH
 2023 
 2024
Source: ECB, National CBs, NLB. 
.
94.3%
92.9%
60.1%
60.4%
74.3%
73.0%
81.6%
81.5%
75.1%
76.2%
80.2%
84.0%
62.2%
68.9%

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Regulatory Environment
The Group consistently monitors regulatory developments to maintain full compliance and adapt to new standards.  
By leveraging technology, strengthening internal controls, and fostering a culture of responsibility, the Bank 
reinforces its position as a reliable and forward-looking financial institution committed to meeting the challenges 
of an evolving regulatory environment and ensuring full compliance with the existing and new requirements.  
Disclosure of the most relevant changes in legislation and regulation that influence the Group is presented herein.
Regulatory 
environment in 
Slovenia 
In 2024, significant regulatory developments at both 
the EU and Slovenian levels influenced the banking 
sector, prompting the Bank to adapt its operations 
and strengthen its compliance framework. These 
changes reflect the dynamic nature of the regulatory 
landscape and the Bank’s commitment to maintaining 
the highest standards of compliance, governance, and 
risk management.
Finalisation of Basel III (CRR III/CRD VI)
The adoption of the revised Capital Requirements 
Regulation (CRR III) and Capital Requirements 
Directive (CRD VI) marked a significant milestone in the 
implementation of the final elements of Basel III within 
the EU. Effective as at January 2025, these regulations 
introduce enhancements to credit risk, market risk, 
operational risk, and capital adequacy frameworks. 
The Bank has proactively assessed the impact of these 
changes, updated its risk management systems, and 
initiated measures to ensure a smooth transition to the 
new requirements.
Instant Payments Regulation
In 2024, a new EU regulation on instant payments 
denominated in euro was adopted, making instant 
payments the standard across the EU. This framework 
aims to enhance affordability, security, and accessibility 
for all users. The changes will come into effect gradually, 
with staggered deadlines throughout 2025. The Bank 
is implementing the necessary measures and activities 
to ensure full compliance with these deadlines, aligning 
its payment systems and processes to meet regulatory 
expectations while enhancing the customer experience.
Digital Operational Resilience Act (DORA)
In December 2022, the Digital Operational Resilience 
Act (DORA) Regulation was published in the EU’s Official 
Journal alongside the revised directive on the security 
of network and information systems (NIS2 Directive). 
In 2024, significant progress was made in the DORA 
regulatory framework by adopting Regulatory Technical 
Standards (RTS) and Implementing Technical Standards 
(ITS). These standards outline detailed requirements 
for ICT risk management, major incident reporting, 
testing of operational resilience, and oversight of third-
party ICT service providers, further clarifying DORA’s 
implementation ahead of its application in January 2025.
The Bank has taken significant steps to align with 
DORA’s provisions, prioritising enhancements to its ICT 
risk management framework, refining incident reporting 
processes, and strengthening governance over third-
party ICT service providers. These efforts ensure that 
the Bank is well-prepared to meet the regulation’s 
requirements and can maintain the high standards of 
digital operational resilience.
ESG regulations
Sustainability remained a key priority in 2024, as several 
regulatory advancements shaped the ESG landscape:
• The Corporate Sustainability Due Diligence Directive 
(CSDDD) introduced requirements for identifying, 
mitigating, and addressing environmental and social 
risks in the value chain.
• The regulation on ESG Ratings established standards 
for transparency and reliability in ESG rating activities, 
enhancing comparability for stakeholders.
• Amendments to the Companies Act (ZGD-1M) 
incorporated EU sustainability reporting requirements 
under the CSRD, mandating companies to disclose 
sustainability information using the European 
Sustainability Reporting Standards (ESRS).
In line with these developments, the Group is publishing 
its sustainability statement, fully aligned with the CSRD 
framework, reflecting its commitment to transparency, 
accountability, and sustainable growth. Regular 
internal policies and process updates ensure the Group 
remains aligned with evolving ESG standards and 
regulatory expectations.
Anti-Money Laundering Directive VI (AMLD VI)
In 2024, the EU adopted the sixth Anti-Money 
Laundering Directive (AMLD VI), further harmonising 
measures to combat money laundering and terrorist 
financing across member states. This directive 
introduces stricter penalties for non-compliance, 
enhanced cross-border cooperation, and additional 
180 NLB /  
107 NLB Group 
number of changes  
in the regulatory 
environments with 
material effects, 
published in 2024

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requirements for beneficial ownership transparency and 
risk-based due diligence.
Payment Services, Electronic Money Issuing Services, 
and the Payment Systems Act
In 2024, Slovenia adopted amendments to Payment 
Services, Electronic Money Issuing Services, and the 
Payment Systems Act (ZPlaSSIED-B) to align with 
evolving EU regulations. The updated act focuses 
on enhanced transparency, user protection, and 
operational security in payment systems. The Bank 
is analysing these amendments and will adapt its 
operations to ensure full compliance with the new 
requirements, further reinforcing its commitment to 
providing secure and transparent payment services.
Regulatory 
environment in the 
Group’s region
The regulatory environment in the rest of the region 
where the Group operates was dominated by actions to 
ensure the stable functioning of financial systems.
In Serbia, the Law on Amendments and Supplements to 
the Law on Payments Services, implementing the PSD2, 
was adopted in July 2024, with an application date set 
for May 2025. This law aims to enhance competition 
and transparency in providing payment services, 
primarily by introducing a payment initiation service 
and account information service. It also strengthens 
customer protection and security while executing 
payment transactions and regulates the actions of 
payment service providers in case of suspected fraud 
and abuse. The obligations regarding strong customer 
authentication and communication standards between 
payment service providers, payers and payees, 
introduced by this law, are further detailed in the 
Decision on Technical Standards for Strong Customer 
Authentication and Common Secure Open Standards 
of Communication, which shall be applicable as at 
1 January 2026. Additionally, the new Decision on 
Minimum Information System Management Standards 
for Financial Institutions has been adopted, with an 
application date as at 1 January 2026. This decision 
provides detailed regulations on managing ICT system 
risk – ICT incidents and their reporting and overall 
information security.
Drafts of the Law on Amendments and Supplements 
to the Law on Banks, and the Law on the Protection 
of Financial Service Consumers were also published. 
Novelties of the Law on Banks mainly focus on the 
internal control system, competencies, and organisation 
of the Bank’s bodies, corporate governance, risk 
management and supervision authorities of the 
National Bank of Serbia (NBS). One of the main 
novelties is mystery shopping in the area of financial 
services, along with the possibility of audio recording 
of employees without their explicit consent during the 
supervision of the Bank.
Additionally, the Law on Amendments and Supplements 
to the Law on the Prevention of Money Laundering and 
Financing of Terrorism, and the Law on Amendments 
and Supplements to the Law on Freezing of Assets 
with the Aim of Preventing Terrorism and Proliferation 
of Weapons of Mass Destruction were adopted in 
November 2024. The most significant amendments 
relate to the definition of a beneficial owner, the 
obligation to assess the risk of financing the proliferation 
of weapons of mass destruction while conducting 
various actions, the requirement for a payee’s payment 
service provider to reject payment transfers if it has not 
collected and verified the payer’s data, restrictions on 
cash transactions, new obligations for banks to retain 
and provide certain data to the competent authorities 
upon request, and more.
In 2024, North Macedonia continued the process of 
harmonising its legislation with the Law on Payment 
Services and Payment Systems, along with related by-
laws. Several new by-laws were adopted or amended in 
various areas related to this law and are in the process 
of implementation in the bank or already implemented. 
Two new laws were adopted: the Law on Prospectus 
and Transparency Obligations of Issuers of Securities, 
which largely aligns with the European regulations (such 
as Directive 2004/109/EC of the European Parliament, 
and of the Council of 15 December 2004 on the 
harmonisation of transparency requirements in relation 
to information about issuers whose securities are 
admitted to trading on a regulated market), and the Law 
on Financial Instruments, largely aligned with Directive 
2014/65/EU on markets in financial instruments and 
Regulation (EU) No. 600/2014 on markets in financial 
instruments – MiFID II, as well as other EU directives. 
These laws were adopted with a delayed application 
period of 18 months from their entry into force. Also, 
many new by-laws related to these laws were adopted 
throughout the year. 
The National Bank of the Republic of North Macedonia 
adopted several significant acts, including: the Decision 
on Amending and Supplementing the Decision on 
the Methodology for Credit Risk Management; the 
Decision on Amending and Supplementing the 
Decision on the Methodology for Determining Capital 
Adequacy; the Decision on Mandatory Reserve; the 
Decision on Amending the Decision on Determining the 
Requirements for Enhanced Authentication and General, 
Secure and Open Communication Standards; and the 
Guidelines for Consumers with Disabilities in the Banking 
Sector from the NBRNM. Additionally, a new Rulebook 
on the security of personal data processing with a 
prolonged application was adopted.
In the Federation of Bosnia and Herzegovina, the most 
important regulatory decision in 2024 was the adoption 
and implementation of the new AML/CFT Law. This 
regulation harmonises local legislation with elements of 
the 5th and 6th AML/CFT Directives, while incorporating 
certain local specifics such as the special risk assessment 
of clients, additional indicators of suspicious transactions, 
specific methods for determining and recording 
the beneficial owner, and more. In the same year, 
implementing acts related to this law were also adopted. 
The implementation of the Financial Regulator’s 
Guidelines related to ESG continued throughout 2024. 
In August 2024, the regulator published a draft of a 
new Decision for Managing the Information Systems in 
Banks. The draft proposes a clearer and more robust 
framework for managing information systems in banks, 
as well as detailed requirements for the supervision of 
information systems by the regulator. Banks provided 
comments on the draft, but the Decision has not yet 
been adopted. 
Following the catastrophic floods in one part of Bosnia 
and Herzegovina, the regulator adopted "Specialist 

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supervisory expectations regarding the treatment of 
banks and ensuring business continuity in emergency 
situations". The aim of these expectations is to ensure 
adequate business continuity plans (BCP) placed in 
banks for unforeseen events. 
In November 2024, the regulator introduced a set 
of decisions related to the reporting on persons in a 
special relationship with the bank and maintaining 
mandatory reserves. The mentioned regulation is in the 
implementation, or has already been implemented by 
the bank.
To preserve the stability of the banking sector in the 
Republic of Srpska, several decisions on temporary 
measures have been made, among which the most 
important are a Decision on Temporary Measures 
for the Approval of Reliefs to Private Individuals for 
Settlement of Credit Obligations, and a Decision on 
Temporary Measures for the Approval of Reliefs to 
Legal Entities for Settlement of Credit Obligations. 
These measures aim to grant relief to bank clients by 
reprogramming or restructuring loans. 
Moreover, the National Assembly of the Republic of 
Srpska has adopted the Law on Amendments to the 
Family Law (the amendments exclude "cash" from the 
property of minors that parents could dispose of with 
the prior consent of the guardianship authority), and the 
Law on Amendments to the Law on Foreign Exchange 
Operations. The latter includes: (i) allowing foreign 
exchange payments and disbursements of cash foreign 
currency to be made, not only between accounts of the 
same person, but also to the foreign exchange account 
of a close family member with the same or different 
bank; and (ii) the institute of syndicated loans, defining 
the procedure for payments and collections on behalf of 
participation in syndicated loans. 
At the national level, the Parliamentary Assembly 
of Bosnia and Herzegovina has passed the Law on 
Preventing Money Laundering and Terrorist Financing, 
which introduces several updates, such as new terms 
like "virtual currency," "provider of services related to 
virtual currencies," "electronic money," and alignment 
of the definition of politically exposed persons (PEP) 
with EU regulations. The law also provides enhanced 
identification and monitoring measures for clients 
from high-risk countries, provisions on cash payment 
restrictions, and new reporting obligations to the 
Financial Intelligence Unit. The manner of cooperation 
between supervisory authorities is additionally 
regulated, and penalty provisions are defined more 
clearly and strictly.
In late November 2024, the Kosovo Assembly adopted a 
package of laws, including the updated Law on Banking 
and the Law on Payment Services. This legislative 
package will be effective in 2025. 
Through the Banking Association, the bank actively 
participated and contributed to the amendment of 
these laws which impact banking processes. Following 
the enactment of the Payment and Services Law, within 
the SEPA (Single Euro Payment Area) project, which 
drives payment system upgrades in alignment with 
EU requirements, the Central Bank adopted several 
regulations which will come into force in 2025, 10 days 
after the law becomes effective. 
In addition to SEPA-related regulations, the Central Bank 
of Kosovo has introduced several other regulations. The 
bank’s main activities concerned the implementation 
of the requirements from the Regulation on Register 
of Banking Accounts, the Regulation on Directors 
and Senior Managers of Banks, the Regulation on 
Country and Transfer Risk Management Principles, the 
Regulation for the Prevention of Money Laundering and 
Financing of Terrorism, the Regulation on Information 
That Should Accompany Fund Transfers, Guidance on 
Policies and Procedures for the Effective Management 
of the Risk of AML/FT; QR code Standard, and more. It is 
also worth mentioning the ongoing efforts and activities 
by the bank and the banking sector to implement 
electronic/digital signatures. 
In 2024, the main activities in Montenegro focused 
on implementing the Law on Prevention of Money 
Laundering and Terrorism Financing and relevant 
bylaws. The most important novelties introduced 
by the law include: the obligation for an authorised 
person to possess a license for the prevention of 
money laundering and terrorism financing; supervision 
over the Register of Beneficial Owners, as well as 
enabling the public to access the Register of Beneficial 
Owners (a certain data set); preventing clients from 
using falsified personal documents by prescribing the 
possibility for the obligee of the Law to use the Central 
Population Register; introduction of electronic and 
video-electronic identification of the client; strengthening 
of the supervision over the obligee of the law (direct and 
indirect supervision); establishment of the Register of 
Politically Exposed Persons, and the Register of Accounts 
and Safety Boxes to which the financial intelligence 
unit will have access; the obligation to appoint a 
member of the governing body – responsible for the 
implementation of the law; additional data needed 
when transferring funds; verification of PEP status for life 
insurance beneficiaries; exceptions to the confidentiality 
principle in relation to correspondent banks in the event 
of customer identification and verification; the amount of 
penalties in case of non-compliance with the provisions 
of the law up to EUR 1 million.
To integrate the Montenegrin financial system into the 
European Economic and Market Area, the Montenegrin 
Central Bank (MCB) adopted the Decision on the 
Requirements for Credit Transfers and Direct Debits in 
Euro within the SEPA, which requires certain adjustments 
to banks’ operations. With the assistance from NLB, the 
bank is working on implementing these SEPA-related 
requirements.
An important amendment has also been made to the 
Decision on the Remuneration in Credit Institutions. 
By amending the Decision, the postponement applies 
only to employees whose variable remuneration on an 
annual basis exceeds the sum of EUR 30 thousand and 
30% of fixed income on an annual basis. There is no 
deferral of remuneration for employees whose variable 
remuneration is equal to or below the stated thresholds.

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Collaboration, dedication,  
and a shared vision drive business 
success.  The Business Report 
provides a detailed analysis 
of the NLB Group’s financial 
and operational performance, 
highlighting strategies, 
sustainability performance, 
achievements, and challenges,  
while addressing compliance,  
risk management, and  
key business updates.
BUSINESS 
REPORT

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Strategy*
NLB Group introduced its new Group Strategy 2030 in May 2024.  The new strategy equally balances revenue 
generation based on best practices (housing financing, bancassurance, consumer finance, trade finance, transition 
finance, and payments) and the transformation of NLB into the leading operating platform in the region through 
rigorous simplification and digitalisation, while maintaining its prudent risk practices.  
The Group has continued implementing its medium-term 
strategy, protecting and strengthening its market position 
in its home region, actively participating in market growth 
and consolidation, and promoting the ESG agenda. 
In May 2024, the Group introduced its new Group 
Strategy 2030, key performance indicators, and 
expected future development. With the new Group 
Strategy 2030, the Group responds to the changing 
banking environment and upcoming challenges and 
addresses new opportunities. The Group’s ambition 
remains to create sustainable growth to support 
individuals, businesses, and society. Overall, the new 
strategy foresees the doubling of the NLB Group balance 
sheet to more than EUR 50 billion in assets, recurring 
revenues of more than EUR 2 billion, and a profit of more 
than EUR 1 billion by 2030 (combining organic growth 
with selected M&A) across the SEE region. 
The Group focuses on the following four areas: 
prioritising customers’ needs, delivering on its 
shareholders’ expectations, ensuring stability, 
nurturing talent, and fostering culture. Firstly, the Group 
continuously focuses on enhancing the external and 
internal customers’ user experience across all channels 
by providing best-in-class support, products, and 
solutions. It also focuses on providing all mass banking 
services and their seamless experience through digital 
platforms, using advanced technology to deliver 
fast, secure, and convenient solutions. Secondly, the 
Group is committed to delivering excellent returns to its 
shareholders, aiming to increase the pay-out ratio to 
50–60% of the previous years’ profit after tax throughout 
the period. The Group is also committed to ensuring 
stability by being a trustworthy partner and a systemic 
provider of client-relevant universal financial services 
across all SEE target markets, supporting the economy, 
the community, and sustainability, as well as promoting 
culture and sports. Additionally, the Group focuses on 
developing future employees by uplifting, enhancing, and 
renewing their skills.
The Strategy 2030 
foresees doubling NLB 
Group’s balance sheet, 
revenues, and profit  
by 2030
Figure 5: NLB Group's Strategy 2030 key focus
Delivering on our  
shareholders expectations:
NLB Group aims to increase the dividend pay-out 
ratio to 50-60% throughout the period.
Ensuring stability:
By prudent risk management and strategic 
investments, we are safeguarding the financial 
welfare of the Group and broader economy, 
supporting Southeast Europe’s development.
Nurturing talent 
and fostering culture:
By uplifting, enhancing, and renewing their skills, 
we are developing employees of the future, ready 
to thrive in the face of tomorrow’s challenges.
Prioritising customer’s needs:
We will focus on enhancing our customers’ 
user experience across all channels, providing 
best in class support, products and solutions in 
mortgages, bancassurance, consumer finance 
and sustainable financing, and increase digital 
penetration in our home region.
Ambitious growth 
across the SEE region: 
NLB Group aims to double its balance 
sheet, revenues, and profit by 2030.
EUR 
>50 
billion
in total 
assets 
EUR 
>2
billion
of recurring 
revenues
EUR 
>1
billion
profit
* Incorporation by reference: The reference is made to this chapter from the 
Sustainability Statement chapter SBM-1 Strategy, business model, and value chain.

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Retail banking 
segment*
In the retail banking segment, the strategic goal by 2030 
is to be the leading bank in SEE, to increase the number 
of customers to over 3 million and achieve more than 
80% digital penetration. The Group’s strategy is built 
on three lines of attack: better monetising its existing 
client base, doubling down on attractive sub-segments, 
and scaling its product verticals around key customer 
needs. At the same time, the Group will consciously 
include additional success markers, digitise its franchise, 
and move to a customer-centric delivery model with 
mobile as the core channel. The Group will move to 
an advisory-driven branch model, offering a market-
leading customer experience on par with international 
best practices. The Group aims to positively contribute 
to the societies it serves, with a solid commitment to 
developing the market for investments and financial 
protection/insurance across the region.
Corporate and 
investment banking 
segment*
The Group aims to become the strategic banking 
partner for corporations across the SEE region, making 
it the leading local corporate and investment banking 
bank and achieving profitable growth across markets, 
while keeping close control of risk (with CoR lower than 
50 bps). The Group’s strategy is based on three lines 
of attack: being consistently better in its existing core, 
becoming the transition finance leader in the region 
while driving SME and trade finance, and remaining 
stewards of prudent risk management. To enable the 
strategy, the Group will innovate its operating model 
end-to-end by digitising and streamlining processes, 
especially in onboarding and underwriting. At the same 
time, the Group remains deeply committed to the region; 
accordingly, the Group Corporate and Investment 
Banking will position itself as the leader in transition 
finance in SEE by 2030 – leveraging NLB’s balance sheet 
and providing attractive investment opportunities to 
outside investors. 
Payments*
The Group’s ambition in the field of payments is 
to support NLB’s growth path towards becoming 
the leading bank in SEE with best practices across 
customer and operating models, introducing digital 
payment solutions, and driving the cash transition in 
the markets in which the Group operates. The Group’s 
strategic goal in the field of payments is that by 2030, 
the share of mobile active users will exceed 80%. The 
Group’s strategy builds on the solid basis of the existing 
payments strategy through three lines of attack: driving 
the regional cash transition, focusing on merchant 
acquiring, and developing new propositions. Payments 
will also positively contribute to the societies the Group 
serves – by actively driving the markets’ cash transition. 
The Group will help the societies prosper, increase 
financial inclusion, and combat the shadow economy.
Further information on the Group Strategy 2030 is 
available on the NLB website.
* Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter SBM-1 Strategy, business model, and value chain.

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Funding Strategy,  
MREL Compliance, and Capital
Fostering strong client relationships is vital for maintaining a stable and growing deposit base.  At the same time, 
wholesale funding focuses on meeting MREL requirements and optimising capital, which leads to increased average 
funding costs.  Nonetheless, the overall funding costs remains low thanks to a reliable deposit base and the stability 
of sight deposit pricing, which remains unaffected by market fluctuations.  
Deposit strategy
Deposits from customers represent the primary funding 
source for the NLB Group, and each bank within the 
Group has established processes that enable prudent 
strategic deposit management aligned with business 
targets and regulatory requirements. Regularly 
monitoring deposits and their structure enables timely 
reactions whenever necessary due to business or 
regulatory-related reasons. Following the disruptive 
2020–2023 period, when NLB Group still maintained 
a healthy liquidity profile, year 2024 brought inflation 
stabilisation and a general decrease in interest rates. 
NLB Group’s liquidity profile remained robust, with a 
slightly increased LTD ratio still cruising below 75% 
through 2024, thus representing a strong structural 
liquidity position that enables the realisation of 
investment opportunities as set in the adopted NLB 
Group Strategy.
A strong market position, proactive client relationships, 
and a sound franchise name are crucial for maintaining 
a stable deposit base. The Group’s fund pricing adheres 
to international standards, and effective deposit pricing 
plays a key role in prudent risk management and 
strategic decision-making. In 2024, the significance of 
agile deposit pricing and active client engagement was 
further emphasised in competitive markets. All Group 
banks defended their market positions, aligning with 
strategic objectives. By initiating the interest rates cutting 
cycle in 2024, the ECB also induced trend reversal 
on deposit markets, prompting NLB Group banks to 
gradually stabilise deposit interest rates to align with 
interest rates dynamics on the asset side in terms of 
business profitability.
NLB Group retail deposits represent a majority in the 
structure and are the most stable funding source, with 
around 80% insured by the Deposit Guarantee Scheme. 
Despite persistently competitive circumstances in 
deposit markets, Group retail deposits recorded strong 
single-digit growth in 2024. Sight deposits maintained 
structural dominance as they represented 82% of the 
Group’s total retail deposits, signalling a stable deposit 
structure supporting planned business performance. 
Corporate sector deposits represent around 30% of the 
NLB Group deposit base. Despite increased price levels, 
combined with uncertainties related to the economic 
outlook in recent years, the Group’s corporate deposit 
base became stronger, grew at a notable pace, and 
remained structurally stable also in 2024 as well.
The overall cost of funding remains low thanks to a 
reliable deposit base and the stability of sight deposits.
Figure 6: Average cost of funding (quarterly data)
Q1 2024
Q2 2024
Q3 2024
Q4 2024
6.13%
0.98%
0.53%
5.96%
1.04%
0.55%
6.10%
1.04%
0.55%
5.78%
1.01%
0.56%
 Total average cost of funding  
 Average interest rate for deposits from customers  
 Average cost of wholesale funding

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Wholesale funding 
and MREL 
Wholesale funding activities in the Group aim to achieve 
diversification, improve structural liquidity and capital 
position, and fulfil regulatory requirements, especially 
compliance with the MREL requirements.
The Bank was active on international capital markets 
in 2024, issuing 10NC5 subordinated Tier 2 notes in 
January to improve the capital position and 6NC5 senior 
preferred notes in May for MREL purposes. 
The Preferred Resolution Strategy (PRS) for the NLB Group 
is based on the Multiple Point of Entry (MPE) strategy. 
Bail-in at the level of NLB is the primary resolution tool to 
be applied during the stabilisation phase.
Within the NLB Group, seven resolution groups are 
designated. The resolution group in the Banking Union 
is headed by NLB, and the remaining six resolution 
groups are headed by the banking subsidiaries 
located in non-EU countries (Bosnia and Herzegovina, 
Montenegro, and Serbia, while Kosovo and North 
Macedonia have not yet implemented MREL legislation).
Figure 7: Resolution groups within NLB Group
NLB d. d.
& 
NLB Lease&Go, leasing, SLS Group, NLB Skladi, Other
SLO
SRB
NLB 
Komercijalna Banka, 
Beograd
MNE
NLB Banka,  
Podgorica
BIH
NLB Banka,  
Banja Luka
BIH
NLB Banka,  
Sarajevo
RKS
NLB Banka, 
Prishtina
MKD
NLB Banka,  
Skopje
The NLB Resolution Group consists of NLB as the only 
banking member and other non-banking members, the 
latter representing 13% in TREA. The entities and their 
contribution to TREA of the NLB Resolution Group are 
presented in the table below. 
Table 5: Contribution to NLB Resolution Group’s TREA 
in EUR millions
Entity
31 Dec 2024
NLB d.d.
8,782 
SLS Group
830 
NLB Lease&Go, leasing, Ljubljana
279 
NLB Lease&Go Leasing Beograd
96 
NLB Skladi, Ljubljana
66 
Other
63 
TREA total:
10,115 
NLB has to ensure a linear build-up of its own funds 
and eligible liabilities towards the MREL requirement 
applicable as of 1 January 2024, which amounts to:
• 30.66% of TREA + applicable CBR (4.38% on  
31 December 2024),
• 10.69% of LRE.
On 31 December 2024, the MREL ratio amounted to 
37.47% TREA and 21.43% LRE, which was well above the 
required level.
SEE banking members in Bosnia and Herzegovina, 
Serbia, and Montenegro are subject to local  
MREL requirements. 
Figure 8: Evolution of MREL eligible funding (in EUR millions), 
MREL requirement and realised MREL ratio 
31 Dec 2022
31 Dec 2023
31 Dec 2024
2,733
1,057
2,358
964
2,041
489
36.31%
40.24%
37.47%
35.04%
31.91%
28.69%
 Realised MREL ratio	
 CET1+T1+T2
 MREL requirement (including CBR)	
 MREL deposits and senior funding
 Resolution group   
 MREL legislation not implemented yet

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Capital and capital adequacy
Pillar 1
Pillar 2
TSCR
Combined Buffer
P2G
OCR+P2G 
1.00%
2.53%
1.90%
11.07%
4.38%
2.00%
0.53%
2.53%
1.50%
0.40%
1.90%
4.50%
1.19%
5.69%
8.00%
2.12%
10.12%
OCR+P2G
15.50%
OCR
14.50%
T2
CET1
AT1
Capital requirements
The NLB ensures ongoing compliance with capital 
adequacy requirements set out by the applicable 
regulatory framework. These requirements are defined 
by the Supervisory Review and Evaluation Process 
(SREP) and are complemented by capital buffers to 
mitigate risks and enhance financial stability. 
At the end of 2024, the Bank’s Overall Capital 
Requirement (OCR) on a consolidated basis was 14.50%, 
which is slightly lower (by 0.01%) than at the end of 2023. 
However, the reduction in the SREP requirement by 
0.28% was offset by an increase in the Countercyclical 
buffer by 0.26%. The OCR comprises:
Total SREP Capital Requirement (TSCR): 10.12%, which 
includes:
• 8.00% Pillar 1 requirements and
• 2.12% Pillar 2 requirements (P2R). 
Combined Buffer Requirement (CBR): 4.38%, 
consisting of:
• 2.50% Capital Conservation Buffer,
• 1.25% O-SII Buffer, 
• 0.52% Countercyclical Buffer (CCYB)5 and 
• 0.11% Systemic Risk Buffer6.
In addition to the mandatory capital requirements, the 
regulator has recommended a Pillar 2 Guidance (P2G) 
at 1.0% of Common Equity Tier 1 (CET1), which the Group 
maintains as a safeguard against severe economic 
stress scenarios. 
5  The Bank of Slovenia has increased the countercyclical capital buffer for exposures in Slovenia from 0% to 0.5%. The Bank had to meet the required buffer from 31 December 2023 onwards. The level of the countercyclical capital buffer 
for the NLB Group is also affected by the CCYB buffers of the Group members.
6  Starting from 1 January 2023, the Bank of Slovenia has made it mandatory for banks to maintain a systemic risk buffer for sectoral exposures. The required rates are 1.0% for all retail exposures to natural persons secured by residential 
real estate and 0.5% for all other exposures to natural persons. 
Key developments during the year
• Effective from 1 January 2024, NLB has lower capital 
requirements. On 1 December 2023, NLB received a 
new SREP decision on a consolidated basis for 2024. 
As per the decision, the Pillar 2 Requirement was 
reduced by 0.28 p.p. to 2.12%, reflecting an improved 
overall SREP assessment. At the end of 2024, the Pillar 2 
requirement remains unchanged. 
• The countercyclical capital buffer for the NLB Group 
was 0.52% (or 26 p.p. increase YoY), also affected by 
the CCYB buffers of the Group members (NLB, NLB 
Banka, Skopje, and NLB Banka, Prishtina in 2024).
Future changes in buffer rates
Effective 1 January 2025, changes to capital buffer rates 
in Slovenia will be implemented. 
• The CCYB rate for exposures in Slovenia will increase 
from 0.5% to 1.0%. 
• The sectoral systemic risk buffer for retail exposures to 
natural persons secured by residential real estate will 
be reduced from 1.0% to 0.5%.
In addition, the CCYB for the Group is expected to be 
higher due to the introduced CCYB in the Group members 
(NLB Banka, Skopje, and NLB Banka, Podgorica).
Figure 9: NLB Group capital requirements as at 31 December 2024

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Capital adequacy
Table 6: Capital realisation YoY and surplus over the regulatory requirement of the NLB Group as of 31 December 2024
in EUR millions
31 Dec 2024
31 Dec 2023
Change YoY
Surplus over 
OCR+P2G 
31 Dec 2024
Common Equity Tier 1 capital
2,786
2,510
276
769
Tier 1 capital
2,872
2,598
275
510
Total capital
3,411
3,109
302
588
Total risk exposure amount (RWA)
18,216
15,337
2,879
 
Common Equity Tier 1 Ratio
15.29%
16.36%
-1.07 p.p.
4.22 p.p.
Tier 1 Ratio
15.77%
16.94%
-1.17 p.p.
2.80 p.p.
Total Capital Ratio
18.73%
20.27%
-1.55 p.p.
3.23 p.p.
As at 31 December 2024, the Group’s TCR stood at 18.7% 
(or 1.5 p.p. decrease YoY), and the CET1 ratio stood at 
15.3% (or 1.1 p.p. decrease YoY), which is well above 
requirements. The lower total capital adequacy derives 
from higher RWA (EUR 2,878.9 million YoY), although 
capital increased by EUR 302.1 million YoY. The Group 
increased its capital by partially including 2024 profit 
(EUR 257.0 million) and revaluation adjustments (EUR 
56.5 million).  
Figure 10: NLB Group capital (in EUR millions), realised total 
capital ratios and regulatory thresholds
 
Figure 11: NLB Group CET1 (in EUR millions), realised CET1 ratio 
and regulatory requirement
 
Figure 12: Capital (in EUR millions) and capital ratios of NLB 
Group – evolution YoY 
 
31 Dec 2022
31 Dec 2023
31 Dec 2024
2,872
539
2,598
511
2,296
511
3,411
3,109
2,806
15.50%
15.51%
15.10%
19.15%
20.27%
18.73%
 TCR realised
 OCR + P2G requirement
 Tier 1
 Tier 2
31 Dec 2022
31 Dec 2023
31 Dec 2024
2,786
2,510
2,208
11.07%
10.96%
10.46%
15.07%
16.36%
15.29%
 CET1 ratio realised
 CET1 (OCR + P2G) requirement
 CET1
31 Dec 
2023
Result
OCI + 
other
SLS Group 
impact
RWA 
impact
31 Dec 
2024
20.3%
1.4%
3,109
3,411
0.3%
-0.8%
Capital
-2.5%
18.7%

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Dividend payout
The total cumulative payout in the year amounted to 
EUR 220.0 million. The dividend payout was structured 
into two tranches. The first instalment of EUR 110.0 
million was paid in June 2024, followed by a second 
instalment of the same amount, EUR 110.0 million, in 
December 2024. 
Total risk exposure 
dynamic
In 2024 (YoY), the RWA of the Group for credit risk 
increased by EUR 2,340.3 million due to lending activity 
in the corporate and retail segments, of which the 
acquisition of the SLS Group companies contributed 
to a higher RWA by EUR +698.0 million. RWA for high-
risk exposures increased due to new project financing 
loans and withdrawal of previously approved project 
finance loans. Furthermore, higher RWA for liquidity 
assets resulted from EUR-denominated placements 
with central banks and liquidity surpluses placed at 
commercial banks.
Starting from 1 January 2025, the calculation of RWA 
for credit risk is based on CRR3 regulation. NLB Group 
is using the Standardised approach; therefore, no 
materially significant changes in the calculated volumes 
are expected. Nevertheless, the cumulative result of 
the new regulation will lead to the increase in RWA, 
primarily due to increased credit conversion factor 
(CCF) for unused credit lines and the introduction of an 
FX lending multiplier for lending to private individuals 
in non-domestic currency. Partially, the increases will 
be compensated by more favourable risk weights for 
residential real-estate collateral. 
The increase in RWAs for market risks and Credit Value 
Adjustments (CVA) by EUR 59.8 million YoY was driven by 
a higher RWA for FX risk of EUR 58.6 million (mainly the 
result of more open positions in domestic currencies of 
non-euro subsidiary banks), and slightly higher RWA for 
CVA risk of EUR 2.4 million (calculating exposure value 
for derivative transactions subject to CRR risk based on 
OEM method).
31 Dec 2021
31 Dec 2022
31 Dec 2023
31 Dec 2024
10,205
1,244
12,667
59%
61%
Figure 13: RWA structure (in EUR millions)
59%
65%
RWA / 
Total  
Assets
14,653
15,337
18,216
1,218
1,410
1,445
1,707
1,462
2,186
1,522
11,798
12,168
14,508
 Credit risk   
 Market risk incl. CVA   
 Operational risk
CAGR: 12.9%
YoY: 18.8%
The increase in the RWA for operational risks (EUR 478.9 
million YoY) derived from the higher net interest and 
net fee and commission income, mainly from the NLB, 
NLB Komercijalna Banka, Beograd and Summit Leasing 
Slovenija, resulting in a higher three-year average of 
relevant income. There were no significant deviations 
from previous years in the other components used in 
the calculations. 
Further information on capital and capital adequacy is 
available in the Financial Report of this Annual Report 
and in Pillar 3 Disclosures.

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Risk Factors and Outlook
Risk factors
Risk factors affecting the business outlook are (among 
others): 
• The economy’s sensitivity to a potential slowdown in 
the euro area or globally
• Potential liquidity outflows 
• Widening credit spreads 
• Worsened interest rate outlook/Persistence of  
high inflation 
• Energy and commodity price volatility
• Increasing unemployment 
• Geopolitical uncertainties
• Potential cyber-attacks
• Litigation risks
• Regulatory, other legislative, and tax measures 
impacting the banks
The growth of the euro area economy stagnated in 
2024, while other countries in NLB Group’s region were 
growing faster, with household consumption being the 
main driving factor of growth. Wage growth remained 
elevated, impacting to reaccelerate inflation. Lending 
growth, which was modest in the previous year due 
to increasing interest rate trends, peaked in 2024. 
Nevertheless, potentially high inflationary pressures, 
increased unemployment, lower-than-expected GDP 
growth, and geopolitical and other uncertainties 
could lead to a slowdown in private consumption and 
investment growth. 
Credit risk usually increases considerably in times of an 
economic slowdown. During 2024, the Group’s credit 
portfolio remained high-quality and well-diversified, 
with a stable rating structure and lower NPLs level. There 
was no large concentration in any selected industry 
sector. The latter is particularly important as geopolitical 
tensions, the green transition, and other macro 
developments could materially impact specific industry 
sectors. The Group monitored the macroeconomic and 
geopolitical circumstances closely and remained very 
prudent in identifying any increase in credit risk at a very 
early stage and proactive in NPL management.
Furthermore, unfavourable trends in the German 
automotive industry did not severely influence the 
Slovenian export-oriented industry. Having that in 
mind, the bank downgraded some selected clients in 
stage 2 and formed additional impairments, though the 
overall cost of risk remained at a relatively low level. The 
aforementioned adverse developments could affect the 
cost of risk and NPLs. Notwithstanding the established 
procedures in the Group’s credit risk management, 
there can be no certainty that they will be sufficient to 
ensure the Group’s credit portfolio quality or that the 
corresponding impairments will remain adequate.
The investment strategy of the Group, referring to the 
Group’s bond portfolio kept for liquidity purposes, 
adapts to the expected market trends in accordance 
with the set risk appetite. Investment activity continued 
with a balanced approach to finding attractive market 
opportunities while pursuing a well-managed credit 
spread, interest rate risk, and capital consumption. 
Geopolitical uncertainties impacted the volatility in the 
financial markets, particularly shifts in credit spreads, 
interest rates and foreign exchange rate fluctuations. 
The Group closely monitors its prominent bond portfolio 
positions, mostly sovereigns, and carefully manages 
them by incorporating adequate early warning systems 
to limit the potential sensitivity of regulatory capital. 
So far, no material movements regarding the Group’s 
significant FX positions have been observed. Current 
developments, market observations, and potential 
mitigations are closely monitored and discussed. While 
the Group monitors its liquidity, interest rate, credit 
spread, FX position, and corresponding trends, their 
impacts on the Group positions, and any significant and 
unanticipated movements on the markets or a variety 
of factors, such as competitive pressures, consumer 
confidence, or other certain factors outside the Group’s 
control, could adversely affect the Group’s operations, 
capital, and financial condition.
Special attention is paid to the continuous provision of 
services to clients, their monitoring, and the prevention 
of cyber-attacks and potential fraud events. The Group 
has established internal controls and other measures 
to facilitate adequate management. However, these 
measures may only sometimes entirely prevent possible 
adverse effects.
With regard to litigation risk, in recent years, and even 
more so in recent periods, the Bank has seen a shift in 
case law that is generally more favourable to consumers, 
e.g. litigation cases related to loan processing fees and 
loan insurance premiums in Serbia and CHF litigations in 
Slovenia. In the latter case, we have noticed an increase 
in the number of proceedings against the Bank, which 
was expected. The current litigations against the Bank 
referring to CHF are less material, but the Bank is closely 
monitoring developments. 
The Group is subject to various regulations and laws 
relating to banking, insurance, and financial services. 
Respectively, it faces the risk of significant interventions 
by several regulatory and enforcement authorities in 
each jurisdiction in which it operates, including changes 
in the tax treatment of banking business and changes in 
the interpretation of legislation.
The SEE region is the Group’s most significant geographic 
area of operations outside the RoS, and the economic 
conditions in this region are, therefore, crucial to the 
Group’s operations and financial condition results. The 
Group’s financial condition could be adversely affected 
by any regional instability or economic deterioration.
In this regard, the Group closely follows the 
macroeconomic indicators relevant to its operations:
• GDP trends and forecasts,
• Economic sentiment,
• Unemployment rate,
• Consumer confidence,
• Construction sentiment,
• Deposit stability and growth of loans in the  
banking sector,
• Credit spreads and related future forecasts,
• Interest rate development and related future forecasts,
• FX rates,
• Energy and commodity prices,
• Other relevant market indicators.

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In H1 2024, the Group regularly reviewed the IFRS 9 
provisioning by testing the relevant macroeconomic 
scenarios to adequately reflect the current circumstances 
and their future impacts. The Group established multiple 
scenarios (i.e., baseline, optimistic, and severe) for the 
Expected Credit Losses (ECL) calculation, aiming to 
create a unified projection of the macroeconomic and 
financial variables for the Group, aligned with the Bank’s 
consolidated view of the future of economic development 
in the SEE. The Group formed three possible scenarios 
with an associated probability of occurrence for forward-
looking assessment of risk provisioning in the context 
of the IFRS 9. These IFRS 9 macroeconomic scenarios 
incorporate the forward-looking and probability-
weighted aspects of the ECL impairment calculation. 
Both features may change when material changes in the 
future development of the economy are recognised and 
not embedded in previous forecasts.
The baseline scenario presents a forecasted 
macroeconomic view for all the countries of the 
Group. This scenario is based on recent official and 
professional forecasts, with specific adjustments for 
individual countries of the Group. Key characteristics 
include decreasing inflation as the energy-related 
impact on goods and services prices abates, a slightly 
less tight labour market, GDP growth supported by 
declining interest rates, and strong private consumption 
due to real wage growth, a resilient labour market and 
positive expectations, industry and export activity pick-
up, and the limited spillover effects of financial system 
issues/major trading partners’ growth slowdown on the 
real economy. 
The alternative scenarios are based on the plausible 
drivers of economic development over the next three 
years. The optimistic alternative scenario demonstrates 
supply-driven positive developments. Supply chains 
adapt swiftly and support an optimistic economic 
stance – keeping a lid on inflation pressures. Labour skill 
mismatches are addressed through targeted training 
programs. Automation and technology adoption create 
new job opportunities, offsetting any displacement. In 
the short term, financing conditions ease, and business 
confidence rebounds. Consumer spending picks up, 
contributing to overall growth. The ECB considers both 
demand and supply factors when setting interest rates. 
In this scenario, the ECB maintains a dovish stance, 
easing aggressively until the inflation rebounds towards 
the ECB target.
The severe alternative scenario paints a picture of bleak 
economic developments, where supply constraints, 
geopolitical tensions, technological shifts, and labour 
market disruption hinder economic recovery. Moreover, 
high public debt diverts funds from productive 
investments. Policymakers must navigate these 
challenges to ensure stability and sustainable growth. 
This adverse scenario results in a prolonged global 
recession, with growth falling well below the levels 
needed to achieve sustainable development goals in 
the mid-term. The ECB carefully considers demand and 
supply factors when setting interest rates to prevent 
abrupt economic shifts.
The Bank considers these scenarios when calculating 
expected credit losses in the context of IFRS 9. On this 
basis, the Group revised scenario weights in H1 2024. 
The assigned weights were 20%–60%–20% (alternative 
scenarios receiving 20% each, and the baseline 
scenario 60%). 
The Group established a comprehensive internal 
stress-testing framework and early warning systems in 
various risk areas with built-in risk factors relevant to the 
Group’s business model. The stress-testing framework 
is integrated into the Risk Appetite, the Internal Capital 
Adequacy Assessment Process (ICAAP), the Internal 
Liquidity Adequacy Assessment Process (ILAAP), and the 
Recovery Plan to determine how severe and unexpected 
changes in the business, geopolitical, and macro 
environments might affect the Group’s capital adequacy 
or liquidity position. The stress-testing framework and 
recovery plan indicators support proactive management 
of the Group’s overall risk profile in these circumstances, 
including capital and liquidity positions from a forward-
looking perspective. 
Risk Management actions that the Group might use 
are determined by various internal policies and 
applied when necessary. Moreover, the selection and 
application of mitigation measures follow a three-layer 
approach, considering the feasibility analysis of the 
measure, its impact on the Group’s business model, and 
the strength of the available measure.
Outlook 
The indicated Outlook constitutes forward-looking 
statements subject to several risk factors and is not 
a guarantee of future financial performance. The 
NLB Group is pursuing various strategic activities to 
enhance its business performance. The interest rate 
outlook is uncertain, given the adaptive monetary 
policy of the ECB and local central banks to the general 
economic sentiment.
GDP growth in the euro area should accelerate in 2025. 
Private spending will gain traction on lower inflation, and 
fixed investment is set to rebound due to looser financing 
conditions. Higher U.S. tariffs pose a downside risk, 
along with a sustained weakness in Germany’s industrial 
sector. Still, high long-term interest rates could pose a 
problem for new investments (especially in industry) 
and governmental borrowing. In Slovenia, economic 
growth in the coming years will be supported by private 
consumption underpinned by high employment, real 
income growth, and gradually improving consumer 
confidence. Public investment is expected to improve 
due to the increased use of EU funds. Export demand 
is likely to increase as the economies of Slovenia’s main 
trading partners recover. Predominantly negative risks 
accompany the growth forecast, while those on the 
inflation side are slightly tilted to the upside. The domestic 
economic environment remains subject to structural 
challenges, which are, among other things, related 
to low past investment activity, pressures on export 
competitiveness, and an unfavourable demographic 
picture. The unemployment rate is forecast to rise 
marginally in 2025 and remain low for the remaining 
years, suggesting a tight labour market. Economic growth 
in the NLB Group’s region is forecast to improve in 2025 
compared to 2024. Private and public spending should 
accelerate. Moreover, exports are expected to rebound 
due to stronger EU demand. Cooling inflation and looser 
monetary conditions will boost household spending, while 
exports will accelerate on sturdier EU demand. That said, 
public spending growth could ease fiscal consolidation 
efforts, and looser financing conditions will underpin a 
sharper rise in fixed investment. The NLB Group’s region 
is growing by 2.9% YoY in 2024, and is expected to grow 
by 3.3% in 2025, and 3.4% in 2026. The ECB is seen cutting 
rates by about 100 bps by the end of 2025; however, the 
FED’s policy stance is a key factor to watch.

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Table 7: Movement of key macroeconomic indicators in the euro area and the NLB Group region
GDP
(real growth in %)
Average inflation
(in %)
Unemployment rate
(in %)
2023
2024
2025
2026
2027
2023
2024
2025
2026
2027
2023
2024
2025
2026
2027
Euro area
0.4
0.9
1.2
1.4
1.5
5.4
2.4
2.2
2.0
2.0
6.5
6.4
6.6
6.5
6.3
Slovenia
2.1
1.6
2.3
2.6
2.6
7.2
2.0
2.5
2.2
2.0
3.7
4.1
4.0
4.0
3.9
Serbia
3.8
3.9
4.2
4.2
4.0
12.1
4.7
3.7
3.2
3.0
9.5
8.6
8.3
8.1
7.9
N. Macedonia
1.0
2.7
3.1
3.2
3.2
9.4
3.5
2.8
2.4
2.2
13.1
12.4
12.1
11.5
11.0
BiH
1.9
2.5
2.7
3.0
3.1
6.1
1.7
2.0
1.9
1.9
13.2
12.7
12.3
11.8
11.7
Kosovo
3.3
4.5
4.0
4.0
3.9
4.9
1.6
2.0
2.1
2.0
11.0
10.5
10.0
9.5
9.2
Montenegro
6.3
3.2
3.4
3.3
3.4
8.6
3.3
3.2
2.6
2.5
13.1
11.5
10.7
10.3
10.0
Note: NLB Forecasts are highlighted in grey.
Source: Statistical offices, Focus Economics.
The financial performance in 2024 provided a solid 
base for the Group to deliver on its guidance, with 
some key indicators exceeding initial expectations. 
Recurring income surpassed the forecasted EUR 
1,200 million, reaching EUR 1,246 million, supported by 
robust organic loan growth of 12%, which exceeded 
the initial "high single-digit" target. The Cost-to-Income 
Ratio (CIR) was in line with our guidance at 45.7%, 
reflecting the seasonality of year-end bonuses, strategic 
investments, and other one-off costs. In contrast, the 
cost of risk remained below the forecasted 20 bps, 
landing at 14 bps for the year. The RoE a.t. of 16.5% and 
normalised RoE of 25.5% further highlight the Bank’s 
ability to generate value for shareholders. The Bank 
paid the second tranche of dividends, approved at the 
43rd General Meeting on 9 December 2024. The total 
distribution of EUR 220 million, which amounts to EUR 
11 gross per share, represents 40% of the 2023 profit 
and underscores the Bank’s commitment to meeting its 
established targets.
Looking ahead to 2025, recurring income is expected 
to stabilise at around EUR 1,200 million. This forecast 
reflects a balanced approach to maintaining profitability 
amidst a forecasted lower interest rate environment. 
Despite these headwinds, the Group remains committed 
to disciplined cost management. The CIR is projected 
to transitionally increase in 2025 (expected to be at 
approximately 48%), influenced by the integration of SLS 
Group, coupled with ongoing strategic investments into 
the acceleration of mobile/digital-first transformation, 
and in 2030 the targeting of at least 90% of new 
production of standard transactions through end-to-
end digital solutions. These efforts aim to enhance 
the Group’s operational capacity and position it for 
sustained growth in the medium term.
The cost of risk in 2025 is expected to normalise between 
30 and 50 bps, reflecting a prudent but proactive 
approach to risk management in a dynamic lending 
environment. Loan growth is expected to remain robust 
at high single-digit levels, driven by the Group’s strategic 
focus on core market expansion while preserving sound 
asset quality. This sustained growth in lending activity 
is supported by relatively higher GDP growth rates and 
lower indebtedness across both retail and corporate 
segments in the region. The continued momentum 
in loan growth is anticipated to enhance revenue 
generation while maintaining a well-diversified and 
balanced loan portfolio.
For 2026, the Group projects recurring income to exceed 
EUR 1,300 million, reflecting the benefits of strategic 
initiatives and improved operational efficiencies driving 
the CIR below 48%, and realising the benefits from 
continued investments in technology and digitalisation 
efforts. The cost of risk is expected to remain within the 
30–50 bps range, maintaining the Group’s conservative 
risk posture. Loan growth is forecasted to sustain its high 
single-digit trajectory, accentuating the Bank’s ability 
to support economic activity while delivering consistent 
financial performance.
Shareholder returns will remain a priority, with dividend 
payouts expected at 50% of 2024's profit, presumably 
in two trenches in 2025, and reaching 50–60% of the 
2025's profit by 2026. The RoE a.t. is projected to stabilise 
at approximately 15%, while the normalised RoE should 
remain above 20%, underscoring the Group’s strong 
capital generation capabilities and resilience in achieving 
its strategic objectives outlined in Strategy 2030. The 
provided guidance collectively reinforces the Group’s 
commitment to delivering sustainable value to investors 
and maintaining its leadership position in the market.
Table 8: Market performance and outlook for the period 2025-2026
Last Communicated Outlook 
for 2025
Revised Outlook 
for 2025
Outlook for 2026
Recurring income
~ EUR 1,200 million
~ EUR 1,200 million
> EUR 1,300 million
CIR
 ~ 48%
 ~ 48%
Below 48%
Cost of risk 
30-50 bps 
30-50 bps 
30-50 bps 
Loan growth
High single-digit
High single-digit
High single-digit
Dividends
More than 40% 
of 2024 profit
50%
of 2024 profit
50-60% 
of 2025 profit
ROE a.t.
ROE a.t. normalised(i)
~ 15%
> 20%
~ 15%
> 20%
~ 15%
> 20%
M&A potential
M&A capacity of 
up to EUR 4 billion RWA(ii)
M&A capacity of 
up to EUR 4 billion RWA(ii)
(i) ROE a.t. normalised = result a.t. divided by the average risk-adjusted capital. An average risk-adjusted capital is calculated as a Tier 1 requirement of 
average RWA reduced by minority shareholder capital contribution.
(ii) Assisted with the combination of capital from issuing AT1 notes and a temporary reduction of the dividend payments.

NLB Group 
Annual Report 2024
42
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
In May 2024, the Group launched its new Group Strategy 
2030, outlining key performance indicators and 
expected future development. 
Table 9: NLB Group’s Strategy 2030 key financial indicators
Realisation on 31 Dec 2024
Impact ambition 2030
Recurring income
EUR 1,246 million
> EUR 2,000 million
Recurring profit
~ EUR 550 million
> EUR 1,000 million
CIR
45.7%
< 45%
ROE a.t.
16.5%
> 15% (1-2 p.p. upside 
from strategic plays)
ROE a.t. normalised
25.5%
> 20%
RTSR(i)
63.44%
> Banking peer group
Payout ratio
40% of 2023 profit
towards 50-60%
P/B
0.8x
> 1
Tier 1 capital ratio
15.8%
~ 15%
CET1 ratio
15.3%
> 13%
Cost of risk 
14 bps
30-50 bps 
(i) Banking peer group: UniCredit, OTP, RBI (Raiffeisen Bank International), Erste Group, Intesa, Addiko.  
Performance measured for the full year 2024. 
Further information on the Group Strategy 2030 is available on the NLB website.

NLB is systemically important 
and the most reputable 
Slovenian bank, managing 
70% of the cash, 40% of the 
payments, and nearly 40% of 
all the assets in the country.
We are more than just a 
 bank – we are one of the 
driving forces behind the 
region's economy.

NLB Group 
Annual Report 2024
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Overview 
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Overview of  
Financial Performance 
The financial year concluded with a strong profit after tax result of EUR 514. 6 million, with the profit before 
impairments and provisions up a respectable 9% YoY (EUR 51. 2 million).  Profit after tax was, however, still down 
EUR 36. 1 million or a 7% decline compared to the previous year, which was positively influenced by the booking 
of deferred tax, increase of deferred tax assets (EUR 61. 9 million) and first recognition of deferred tax liability for 
withholding tax on dividends (EUR 9. 6 million).  The year 2024 also showed a moderate, but still positive cost of risk 
of 14 bps (2023 still had a negative cost of risk).  
The following key drivers influenced the Group’s 
performance in the year 2024:
• The Group achieved exceptional YoY organic growth in 
gross loans to customers of EUR 1,687.4 million, driven 
by healthy demand, with an additional EUR 970.4 
million growth deriving from the acquisition of  
SLS Group.
• Although interest rates began to decrease in the 
second half of the year, the Group successfully grew its 
deposit base by EUR 1,473.6 million YoY, with EUR 1,051.7 
million from individuals and EUR 445.4 million from 
corporates. 
• A 12% YoY increase in net interest income was driven by 
healthy loan demand, the effects of favourable interest 
rates on loans, and higher income from securities. 
Despite declining interest rates in the second half of 
the year, the annual net interest margin improved 
YoY by 0.14 p.p. to 3.64%, mostly due to strategic 
M&A activities, which offset the decline from banking 
operations. 
• Net interest income sensitivity simulated by a 100-bps 
immediate parallel downward shift in interest rates, 
yields to EUR -70.7 million or -2.47% of T1 capital, driven 
mainly by the cash (EUR -17.1 million) and floating rate 
loan positions (EUR -63.3 million). 
• Net fee and commission income grew by 13% YoY as 
it benefitted from strong economic activity, increased 
engagement in investment funds and bancassurance, 
and renegotiated conditions with the service providers. 
• Total costs of the Group in 2024 amounted to EUR 
602.2 million. Excluding EUR 33.2 million of the tax on 
the balance sheet, the costs grew by EUR 67.2 million, 
of which approximately EUR 45 million or 9% was the 
result of like-for-like cost increases (i.e., normalising for 
tax on the balance sheet introduced in 2024, SLS Group 
integration, and some other smaller one-offs). 
• The Group closely monitored the macroeconomic 
and geopolitical circumstances, remaining very 
prudent in identifying any increase in credit risk at a 
very early stage and proactive in NPL management. 
Furthermore, unfavourable trends in the German 
automotive industry did not severely influence the 
Slovenian export-oriented industry – considering 
that the Bank downgraded certain clients in Stage 2 
and formed additional impairments. Nevertheless, 
the cost of risk remained at a relatively low level 
and confidently within the guidance, with 14 bps. Net 
established impairments and provisions for credit risk 
in 2024 amounted to EUR 20.6 million. The established 
impairments derive from portfolio development, new 
financing, and any portfolio deterioration. In contrast, 
material repayments of written-off receivables and 
changes in models contributed to a lower total impact.
• Other impairments and provisions were net established 
in the amount of EUR 16.9 million. The vast majority 
were established mainly in the last quarter due to 
provisions for legal risk (of which EUR 4.0 million in 
NLB and EUR 3.8 million in NLB Komercijalna Banka, 
Beograd) and restructuring provisions (mostly in 
Slovenia, EUR 2.5 million in NLB and EUR 1.4 million in 
Slovenian leasing companies).
• The effective tax rate (calculated as income tax divided 
by profit before tax) for the year 2024 for the NLB 
Group was 13%, and for NLB, 7%. The effective tax rate 
of NLB was significantly influenced by non-taxable 
income, which consisted mostly of received dividends 
and the release of impairments of equity investments in 
subsidiary banks. The overall contribution rate, which 
includes income tax and the tax on the balance sheet 
for the year 2024 for the NLB Group was 18% and for 
NLB 13%. 
• A sound financial position was confirmed by a 
robust Total Capital Ratio (TCR) of 18.7%, well above 
requirements. 
• The multi-year declining trend of the non-performing 
credit portfolio stock stopped, as the growth of new 
NPLs slightly exceeded repayments and recovery 
of existing NPLs. Additionally, new NPLs from the 
acquired SLS Group were recognised. The combination 
of a slight increase in the non-performing credit 
portfolio stock and credit growth of a high-quality 
portfolio resulted in the decrease of gross NPL ratio 
(EBA def.) from 2.1% to 2.0% YoY. The NPE ratio (EBA 
def.) remained almost unchanged at the previous year-
end level and stood at 1.1%.
• Unencumbered liquidity reserves portfolio amounted 
to EUR 9,287.5 million (33.2% of total assets).
EUR 514. 6 
million 
of net profit

NLB Group 
Annual Report 2024
45
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Figure 14: Profit after tax of NLB Group – evolution YoY (in EUR millions)
The Group’s recurring profit before impairments and 
provisions grew by EUR 37.2 million or 6% YoY, totalling 
EUR 643.5 million. In Q1 2024, the result before 
impairments and provisions was negatively affected by 
the accrual of a one-time yearly payment of regulatory 
costs in NLB (EUR 10.5 million under the Deposit 
Guarantee Scheme (DGS)). Conversely, the early 
redemption of Tier 2 notes positively affected the result 
(EUR 2.7 million). Additionally, in Q4, a EUR 3.9 million 
modification loss due to interest rate regulation on 
housing loans in NLB Komercijalna Banka, Beograd, 
burdened the non-recurring net non-interest income. 
2023
Net interest  
income
Net fee and 
commission  
income
Other net  
non-interest  
income
Total costs
Impairments  
and provisions
Share of profit  
from investments  
in associates and  
joint ventures
Income tax
Result of  
non-controlling  
interests
2024
100.8
35.0
-100.4
-62.8
-3.1
15.7
1.9
514.6
550.7
-23.3
o/w  
-33.2 tax  
on BS
EUR 
1,224. 8 
million 
of total net operating 
income
EUR 
642. 6 
million 
of profit before 
impairments and 
provisions

NLB Group 
Annual Report 2024
46
Overview 
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Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
All banks recorded a profit on a standalone basis and 
positively contributed to the Group’s result. The largest 
contribution again came from NLB, followed by NLB 
Komercijalna Banka, Beograd. The YoY decrease in 
NLB was mostly attributed to the booking of deferred 
tax assets in 2023 and the establishment of provisions 
in 2024. The SEE banks contributed 58.1% to the 
Group result, with all bank reporting growth. For more 
information on bank operations, see the chapter NLB 
Group Key Members.
.
Figure 15: Result before impairments and provisions of NLB Group (in EUR millions)
-17.7
-3.4
1.1
-2.0
-7.5
-7.5
-7.5
-14.9
-0.9
3.6
165.8
163.2
171.3
142.3
2023
2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
645.4
683.7
179.9
174.2
177.7
151.9
 Result before impairments and provisions w/o non-recurring income and regulatory costs 
 Non-recurring net non-interest income 
 Regulatory costs
591.4
642.6
+9%
-40.2
-39.1
(i) Merger of NLB and N Banka on 1 Sept ember 2023. 
NLB(i)
N Banka(i)
NLB KB,  
Beograd
NLB Banka,  
Skopje
NLB Banka,  
Banja Luka
NLB Banka,  
Sarajevo
NLB Banka,  
Prishtina
NLB Banka,  
Podgorica
 2023 
 2024 
12.7
201.0
269.6
-25%
131.7 139.0
+6%
39.7
58.5
+47%
24.3 29.6
+22%
12.5 14.0
+12%
29.5 30.4
+3%
24.5 27.7
+13%
Figure 16: Profit a.t. by company – contribution (in EUR millions)
 

NLB Group 
Annual Report 2024
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Overview 
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Key Highlights
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Risk Factors & Outlook
Performance Overview
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NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Income statement
Table 10: Income statement of NLB Group 
in EUR millions
2024
2023
Change YoY
Q4 2024
Q3 2024
Q2 2024
Q1 2024
Net interest income
934.2
833.3
100.8
 12%
240.0
233.7
228.3
232.2
Net fee and commission income
312.9
278.0
35.0
 13%
81.0
81.9
78.9
71.1
Dividend income
0.1
0.2
-0.1
 -31%
0.0
0.1
0.0
0.0
Net income from financial transactions
24.1
17.3
6.8
 39%
2.8
8.5
3.0
9.8
Net other income
-26.5
-35.4
9.0
 25%
-3.0
-4.2
-4.3
-15.0
Net non-interest income
310.6
260.0
50.7
 19%
80.8
86.2
77.7
65.9
Total net operating income
1,244.8
1,093.3
151.5
 14%
320.8
320.0
305.9
298.1
Employee costs
-322.2
-282.2
-40.0
 -14%
-95.7
-77.0
-77.3
-72.2
Other general and administrative expenses
-188.6
-170.5
-18.2
 -11%
-58.3
-47.8
-43.6
-39.0
Tax on balance sheet
-33.2
0.0
-33.2
0%
-8.6
-8.3
-8.1
-8.1
Depreciation and amortisation
-58.2
-49.2
-9.0
 -18%
-15.9
-15.6
-13.6
-13.1
Total costs
-602.2
-501.9
-100.4
 -20%
-178.5
-148.7
-142.7
-132.4
Result before impairments and provisions
642.6
591.4
51.2
 9%
142.3
171.3
163.2
165.8
Impairments and provisions for credit risk
-20.6
11.8
-32.4
-
-32.9
0.6
16.0
-4.4
Other impairments and provisions
-16.9
-25.9
9.0
 35%
-12.4
-3.2
-1.0
-0.3
Impairments and provisions
-37.4
-14.1
-23.3
 -166%
-45.3
-2.6
15.1
-4.7
Share of profit from investments in associates and joint ventures
3.0
1.1
1.9
 179%
0.7
0.6
0.7
1.0
Result  before tax
608.1
578.4
29.7
 5%
97.8
169.3
179.0
162.1
Income tax
-77.9
-15.1
-62.8
-
-7.3
-30.1
-21.8
-18.7
Result of non-controlling interests
15.7
12.6
3.1
 24%
3.4
3.7
5.2
3.4
Result after tax
514.6
550.7
-36.1
 -7%
87.0
135.5
152.0
140.0
 

NLB Group 
Annual Report 2024
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Overview 
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Risk Factors & Outlook
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NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Net interest income
The Group’s net interest income increased by 12% and 
reached EUR 934.2 million, accounting for 75% of total 
net revenues, consistent with the same period last year. 
Without the contribution from SLS Group (EUR 11.0 
million), the growth of the net interest income would be 
1 p.p. lower.
All the Group banking members reported increased 
net interest income, driven by loan volume growth 
from healthy demand for loans and higher interest 
rates. The growth mainly came from loans to 
customers (EUR 140.8 million, with EUR 77.2 million 
to individuals and EUR 63.6 million to corporate and 
state) and securities (EUR 64.3 million). At the same 
time, interest expenses increased due to higher 
expenses incurred from MREL-eligible wholesale 
funding (EUR 37.7 million) and higher expenses for 
customer deposits (EUR 46.8 million). 
In the last quarter of the year, the Group successfully 
compensated the drop of interest rates with mitigation 
measures and important contribution from the acquired 
SLS Group loan portfolio (EUR 11.0 million).
Profitability stabilisation is one of the NLB Group’s 
priorities. To protect future interest income from a 
declining interest rate environment, the Bank hedged 
issued securities in the additional amount of EUR 1,070.0 
million in 2024. Assuming interest rate dynamics are in line 
with market expectations, these hedges should positively 
impact the net interest income in the coming years. 
Figure 17: Net interest income of NLB Group (in EUR millions)
232.2
228.3
233.7
240.0
2023
2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
993.4
1,207.6
292.8
291.9
306.2
316.8
-160.1
-60.6
-63.7
-72.4
-76.8
 Interest income 
 Interest expenses
833.3
934.2
+12%
-273.5

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Performance Overview
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Statement
Financial 
Report
The net interest income sensitivity, simulated by a 
100-bps immediate parallel downward shift in interest 
rates, yielded a net interest income sensitivity of EUR 
-70.7 million or -2.47% of T1 capital, driven mainly by the 
cash (EUR -17.1 million) and floating rate loan positions 
(EUR -63.3 million). The focus on stabilising the net 
interest income includes ongoing increased fixed interest 
rate loan stock, active management of the funding mix, 
liabilities hedging activities, and increasing duration 
and volume of the banking book securities portfolio. 
In 2024, NII sensitivity improved by EUR 30.7 million or 
145 bps (from -3.92% to -2.47% relative to T1 capital, or 
EUR 30.7 million to a level of EUR 70.7 million in case of 
-100-bps parallel shift). NLB Group significantly reduced 
the NII sensitivity in 2024 by increasing the volume of 
fixed interest rate loans (EUR 2,853 million) and new 
interest rate hedges (EUR 1,070 million), while reducing 
the central bank balances (EUR 2,368 million), and 
increasing of investments in high-quality debt securities 
(EUR 1,509 million).
Figure 18: NII sensitivity to various rate shocks of NLB Group (in EUR millions) 
-70.7
-34.8
29.7
58.2
Scenario 
-100 bps
Scenario 
-50 bps
Scenario 
+50 bps
Scenario 
+100 bps
The Group’s annual net interest margin and operational 
business margin increased, by 0.14 p.p. YoY to 3.64%, 
and by 0.21 p.p. to 4.97%. However, the growth in these 
margins was affected by the monetary easing, marked 
by four consecutive ECB key interest rate cuts from June 
onwards. The decline on a Group level was effectively 
mitigated by replacing less profitable central bank 
balances with a more lucrative loan portfolio acquired 
from the SLS Group. Margins were declining in the last 
quarter in NLB and the SEE banks, which is a function of 
the declining rates. 
The net interest rates are expected to decrease further 
as the central bank and Euribor rates decline. Due to 
the balance sheet management activities that have 
significantly reduced the Group’s net interest income 
sensitivity, the pace of the net interest margin decline 
should nevertheless be considerably slower than the 
pace of the increase during the ECB’s hiking cycle.
Figure 19: Net interest margin (quarterly data, in %)(i)
(i) Calculated based on average interest-bearing assets. 
Figure 20: Operational business margin (quarterly data, in %)(i)
(i) Calculated based on average interest-bearing assets. 
 NLB Group 
 NLB 
 SEE banks
 NLB Group 
 NLB 
 SEE banks
Q1 2024
Q2 2024
Q3 2024
Q4 2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
4.44%
5.59%
5.84%
5.69%
5.46%
3.73%
4.98%
5.00%
4.97%
4.93%
3.02%
3.94%
3.80%
3.76%
3.69%
2.89%
2.81%
2.75%
3.63%
3.60%
3.61%
4.41%
4.36%
4.22%

NLB Group 
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Performance Overview
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Statement
Financial 
Report
Net non-interest income
Figure 21: Net non-interest income of NLB Group (in EUR millions)
-8.7
-3.5
-2.0
-14.9
-0.9
2023
2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
278.0
312.9
71.1
78.9
81.9
81.0
 Net fee and commission income 
 Recurring other net non-interest income 
 Non-recurring other net non-interest income
3.6
65.9
2.2
77.7
86.2
1.0
3.3
1.8
80.8
260.0
310.6
+19%
-1.4
-3.1
The overall YoY increase in the net non-interest income 
derives from higher net fee and commission income. The 
non-recurring net non-interest income was positively 
influenced by the early redemption of Tier 2 notes (EUR 
2.7 million) in Q1, but negatively affected on the account 
of the modification loss recorded for interest rate 
regulation on housing loans in NLB Komercijalna Banka, 
Beograd in Q4 (EUR 3.9 million in 2024, compared to 
EUR 15.3 million in 2023). Regulatory charges, a part of 
recurring other net non-interest income, were higher by 
EUR 1.1 million YoY due to a higher deposit base, mostly 
occurring in Q1 as a result of the accrual of one-off 
expenses in Slovenia.
Figure 22: Net fee and commission income of NLB Group (in EUR millions)
Net fee and commission income, a significant 
component of the net non-interest income, increased 
by 13% YoY. This growth can be attributed to the 
positive impact of heightened economic activity and 
consumption, resulting in higher fees across banking 
members, renegotiated conditions with the service 
providers, and increased activities in investment funds 
and bancassurance. Notably, NLB Skladi, Ljubljana, 
recorded an exceptional sale of investment funds, with 
EUR 395.4 million gross inflows in 2024, reflecting over a 
50% YoY increase. 
The decline in the last quarter derives mainly from a 
one-off in NLB Komercijalna Banka, Beograd, due to 
an adjustment of receivables related to card operations 
(around EUR 2 million) and some minor positive accrued 
revenues in the third quarter.
56.6
24.4
81.0
2023
2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
207.1
225.2
87.8
50.3
20.8
58.2
20.7
60.0
21.8
70.9
 Payment transactions, Basic accounts, Cards and ATM operations 
 Other
71.1
78.9
81.9
278.0
312.9
+13%

NLB Group 
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Financial 
Report
Total costs
Figure 23: Total costs of NLB Group (in EUR millions) 
2023
2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
 Employee costs 
 Other general and administrative expenses 
 Tax on balance sheet 
 Depreciation and amortisation
39.0
72.2
132.4
8.1
13.1
43.6
77.3
142.7
8.1
13.6
47.8
77.0
148.7
8.3
15.6
58.3
95.7
8.6
178.5
15.9
Excl.
53. 0
BS tax
33.2
SLS Group
16.0
Other
3.8
549.2
+20%
188.6
322.2
602.2
282.2
170.5
501.9
+9% normalised
33.2
49.2
58.2
Total costs of the Group in 2024 amounted to EUR 602.2 
million. By excluding EUR 33.2 million of the tax on 
the balance sheet, the costs grew by EUR 67.2 million, 
of which approximately EUR 45 million or 9% is the 
result of like-for-like cost increases (i.e., normalising 
for the tax on the balance sheet introduced in 2024, 
the SLS integration, and some other smaller one-offs). 
This elevated cost dynamic is a reflection of the strong 
inflationary pressures of 2024 in HR (around EUR 30 
million increase, of which EUR 23 million in banks, the 
rest across other core businesses) with the remainder 
mostly in continued investments into improvement of 
branches and IT environment. The considerable HR cost 
dynamic in the core banking operations is a function 
of effects of repricing and variable compensation (EUR 
31 million) more than offsetting effects of headcount 
reductions, amounting to around EUR -8 million. It is 
clear that this tension will continue to put pressure on 
costs in 2025, although measures to address headcount 
efficiencies will be substantially increased. 
Total costs increased mostly in the fourth quarter, by 
EUR 29.8 million, of which the majority (approximately 
EUR 24 million) is seasonal (approximately EUR 10 
million in regular general and administrative costs 
seasonality and EUR 14 million of variable compensation 
given very strong financial performance). A smaller part 
is related to labour cost inflation (approximately EUR 
2 million or 3% QoQ). As SLS Group was acquired in 
September, Q4 showed a full cost effect, being EUR 2.3 
million higher QoQ. 
The Cost-to-Income Ratio (CIR - excluding the tax on the 
balance sheet from the calculation) declined by 0.2 p.p. 
YoY to 45.7%.
Figure 24: Number of employees 
Figure 25: Number of branches
 
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
5,121
349
5,202
340
2,554
68
2,523
69
307
597
7,982
417
8,322
409
+340
-8
 NLB 
 SEE banks 
 Other
 NLB 
 SEE banks

NLB Group 
Annual Report 2024
52
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Impairments and provisions
0.6
-0.3
-1.0
2023
2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
11.8
-20.6
-4.4
16.0
-32.9
-25.9
-16.9
-3.2
-12.4
-14.1
-37.4
-4.7
-2.6
-45.3
15.1
 Impairments and provisions for credit risk 
 Other impairments and provisions
-7
14
CoR
(bps)
Figure 26: Impairments and provisions of NLB Group (in EUR millions)
The Group monitored the macroeconomic and 
geopolitical circumstances closely, remaining very 
prudent in identifying any increase in credit risk at a 
very early stage, and proactive in NPL management. 
Furthermore, unfavourable trends in the German 
automotive industry did not severely influence the 
Slovenian export-oriented industry. Still, the Bank 
downgraded certain clients in Stage 2 and formed 
additional impairments. Nevertheless, the cost of risk 
remained at a relatively low level, at 14 bps.
Impairments and provisions for credit risk were 
established mainly in Q4 in the amount of EUR 32.9 
million. The established impairments derived from 
additional provisions of EUR 35.6 million for portfolio 
development, mostly in the corporate segment (new 
financing, transfer to Stage 2 and Stage 3), repayments 
of written-off receivables in the amount of EUR 10.7 
million due to a favourable environment for NPL 
resolution, and additional impairments and provisions 
in the amount of EUR 7.9 million related to the change in 
models/risk parameters in NLB. 
The Group net established impairments and provisions 
for credit risk in the amount of EUR 20.6 million in 2024. 
The established impairments derive from portfolio 
development, new financing and any portfolio 
deterioration. In contrast, material repayments 
of written-off receivables and changes in models 
contributed to a lower total impact. Further information 
is available in the chapter Risk Management.
Other impairments and provisions were net established 
in the amount of EUR 16.9 million. The vast majority were 
established mainly in the last quarter due to provisions 
for legal risk (mainly in NLB and in NLB Komercijalna 
Banka, Beograd), and restructuring provisions (mostly 
in Slovenia, EUR 2.5 million in NLB and EUR 1.4 million in 
Slovenian leasing companies). 

NLB Group 
Annual Report 2024
53
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Income tax 
The effective tax rate (calculated as income tax divided 
by profit before tax) for the year 2024 for NLB Group was 
13%, and for NLB, 7%. The effective tax rate of NLB was 
importantly influenced by non-taxable income, which 
mainly consisted of received dividends and the release 
of impairments of equity investments in subsidiary 
banks. In addition, tax losses carry-forward decreased 
by 50% of the taxable base. The effective tax rate of 
NLB, excluding non-taxable dividends and non-taxable 
reversal of equity investments, amounts to 14% at NLB, 
and at the Group level 14% (also excluding non-taxable 
interest from state securities, according to the local tax 
legislations).
In the year 2024, several changes related to taxes 
occurred. Based on the Reconstruction, Development, 
and Provision of the Financial Resources Act, the tax 
rate for corporate income tax in Slovenia was increased 
from 19% to 22% for the years 2024 to 2028. Based on 
the same law, the tax on balance sheet was introduced 
for 2024–2028 in Slovenia. Tax on the balance sheet is 
recognised in other general and administrative expenses 
and included in the contribution rate. For 2024, the tax 
on the balance sheet amounted to EUR 33.2 million. 
Based on the OECD Pillar 2 Model Rules and the related 
EU Directive, the global minimum top-up-tax was 
introduced in the year 2024. NLB Group is liable to pay 
the top-up tax for the group members in jurisdictions 
where the effective tax rate, calculated by the rules 
related to the global minimum top-up tax, is below 
15%. NLB, as the parent company, recognised a global 
minimum top-up-tax in the amount of EUR 3.9 million 
related to subsidiaries in Bosnia and Herzegovina, and 
Kosovo, where the statutory corporate income tax rate is 
10%. North Macedonia, where a 10% statutory corporate 
income tax also applies, introduced a domestic top-up 
tax. Therefore, NLB Banka, Skopje recognised a EUR 2.2 
million top-up tax. 
The overall contribution rate related to profit before tax, 
which includes income tax and the tax on the balance 
sheet for the year 2024 for the NLB Group was 18% and 
for NLB 13%. Until 2028, when tax measures due to the 
flood in 2023 are effective, the overall contribution rate 
is expected to be slightly less or around 20% on NLB 
Group. From 2029, the effective tax/contribution rate 
related to profit before tax is expected to be around 14% 
for NLB and 18% for NLB Group.
Table 11: Effective tax and contribution rates
in EUR millions
 
NLB 2024
NLB 2023
NLB Group 
2024
NLB Group 
2023
Profit before tax
512
479
608
578
Non-taxable income
-266
-236
-44
0
Non-taxable dividends received
-212
-138
0
0
Non-taxable reversal of equity investments
-54
-98
0
0
Non-taxable interest from state debt securities
0
0
-44
-40
Taxable income
246
243
564
538
Adjustments
-138
-145
-260
-232
Utilisation of tax loss carry forward
-123
-115
-126
-117
Other adjustments(i)
-15
-30
-134
-115
Tax base 
108
98
304
306
Corporate income tax (at 22%)
24
18
67
58
Withholding tax (mainly dividends) & other
11
8
10
8
Global minimum top-up-tax
4
 
6
 
Recognition and increase of DTAs
-6
-62
-7
-62
Non-recognised deferred tax assets on current loss and other
1
0
2
11
Total tax
34
-36
78
15
Effective tax rate related to profit before tax
7%
-7%
13%
3%
Effective tax rate related to taxable income(ii)
14%
11%
14%
12%
 
 
 
 
 
Tax on balance sheet
33
33
Donations to state and municipalities
 
9
 
9
Contribution (total tax, balance sheet tax and donations)(ii)
67
35
111
75
Overall contribution rate related to profit before tax(ii)
13%
7%
18%
13%
Overall contribution rate related to taxable income(ii)
27%
14%
20%
14%
(i) Effect of different tax rates in other countries is included in other adjustments.
(ii) One-off events related to recognition of DTA's and non-recognised DTA in 2023 are excluded from the calculation of effective tax rate related to taxable 
income, contribution, and related rates.

NLB Group 
Annual Report 2024
54
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Statement of financial position
Table 12: Statement of financial position of NLB Group 
in EUR millions
31 Dec 2024
31 Dec 2023
Change YoY
31 Dec 2024
30 Sep 2024
30 Jun 2024
31 Mar 2024
ASSETS
Cash, cash balances at central banks, and 
other demand deposits at banks
4,039.6
6,103.6
-2,064.0
 -34%
4,039.6
4,137.9
5,116.3
5,481.1
Loans to banks
458.9
547.6
-88.7
 -16%
458.9
433.4
410.7
416.3
Net loans to customers
16,363.6
13,734.6
2,629.0
 19%
16,363.6
15,739.3
14,399.3
13,859.9
Gross loans to customers
16,721.4
14,063.6
2,657.8
 19%
16,721.4
16,071.4
14,726.7
14,197.1
 - Corporate
7,471.2
6,437.8
1,033.4
 16%
7,471.2
7,156.6
6,703.6
6,412.8
 - Individuals
8,735.0
7,235.3
1,499.7
 21%
8,735.0
8,469.1
7,632.5
7,394.8
 - State
515.2
390.4
124.8
 32%
515.2
445.7
390.6
389.5
Impairments and valuation of loans to customers
-357.8
-329.0
-28.8
 -9%
-357.8
-332.0
-327.4
-337.2
Financial assets
6,324.5
4,803.7
1,520.8
 32%
6,324.5
6,106.9
5,919.9
5,485.9
 - Trading book
19.6
15.8
3.8
 24%
19.6
15.8
14.6
15.0
 - Non-trading book
6,304.9
4,787.9
1,517.0
 32%
6,304.9
6,091.1
5,905.3
5,470.9
Investments in subsidiaries, associates, and joint ventures
14.7
12.5
2.1
 17%
14.7
13.9
12.3
13.5
Property and equipment
310.0
278.0
32.0
 12%
310.0
300.0
280.9
276.0
Investment property
26.1
31.1
-5.0
-16%
26.1
24.6
25.8
30.0
Intangible assets
100.5
62.1
38.4
 62%
100.5
86.9
64.9
60.5
Other assets
397.4
368.7
28.7
 8%
397.4
400.5
383.6
402.5
TOTAL ASSETS
28,035.4
25,942.0
2,093.4
8%
28,035.4
27,243.4
26,613.7
26,025.7
LIABILITIES
Deposits from customers
22,206.3
20,732.7
1,473.6
 7%
22,206.3
21,373.9
20,693.8
20,471.5
 - Corporate
6,304.6
5,859.2
445.4
 8%
6,304.6
5,894.0
5,356.8
5,504.3
 - Individuals
15,512.0
14,460.3
1,051.7
 7%
15,512.0
15,074.3
14,899.9
14,554.6
 - State
389.7
413.2
-23.5
 -6%
389.7
405.6
437.1
412.6
Deposits from banks and central banks
136.0
95.3
40.7
 43%
136.0
139.5
94.3
134.7
Borrowings
225.1
240.1
-15.0
 -6%
225.1
210.1
218.8
209.4
Subordinated debt securities
560.1
509.4
50.7
 10%
560.1
583.4
558.7
597.3
Other debt securities in issue
1,048.8
828.8
220.0
 27%
1,048.8
1,034.8
1,315.3
838.0
Other liabilities
560.9
587.6
-26.7
 -5%
560.9
590.9
586.8
674.7
Equity
3,226.0
2,882.9
343.1
 12%
3,226.0
3,242.1
3,081.3
3,035.6
Non-controlling interests
72.1
65.1
6.9
 11%
72.1
68.7
64.7
64.4
TOTAL LIABILITIES AND EQUITY
28,035.4
25,942.0
2,093.4
8%
28,035.4
27,243.4
26,613.7
26,025.7

NLB Group 
Annual Report 2024
55
Overview 
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
The Group’s balance sheet volume reached EUR 
28,035.4 million at the end of the year, reflecting a EUR 
2,093.4 million YoY increase. Growth in the customer’s 
deposits and additional MREL funding supported the 
organic loan book growth, while the liquidity reserves 
were used for the acquisition of the SLS Group. 
Figure 27: Balance sheet structure of the NLB Group on 31 December 2024 (in EUR millions)
 
560 Subordinated debt securities
561 Other liabilities
1,049 Other debt securities in issue
361 Deposits from banks and 
central banks & Borrowings
Loans to state 
3.1%
Loans to 
corporate
44.6%
Loans to 
individuals
52.3%
16,364
Deposits 
from state
1.8%
Deposits  
from 
individuals 
69.9%
Deposits 
from 
corporate 
28.4%
22,206
Liabilities
Deposits  
from  
customers 
22,206
28,035
Assets
Net loans  
to customers 
16,364
28,035
Cash 
equivalents  
& placements 
with banks 
4,499
Financial  
assets 
6,324
Other assets 849
Total equity
3,298
The LTD ratio (net) increased by 7.4 p.p. YoY to 73.7% 
at the Group level. The increase was driven by the 
acquisition of SLS Group, which led to a higher growth in 
net loans compared to the deposits.
The leverage ratio, which takes into account both 
on-balance sheet and off-balance sheet items, 
increased by 0.23 p.p. YoY to 9.9% at the Group level. The 
increase was driven by higher on-balance exposures to 
retail and corporates.
31 Dec 2023
31 Dec 2024
13,735
20,733
16,364
22,206
66.2%
73.7%
 LTD 
 Net loans (in EUR millions) 
 Deposits (in EUR millions)
Figure 28: NLB Group’s LTD ratio movement

NLB Group 
Annual Report 2024
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Performance Overview
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Risk Management
Sustainability 
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Financial 
Report
Assets
(i) T he geographical analysis includes a breakdown of items with respect to the country in which individual NLB Group members are located.
752.5
848.7
6,651.2
4,498.5
13,734.6
16,363.6
4,803.7
6,324.5
 Cash equivalents, placements with banks and loans to banks 
 Net loans to customers 
 Financial Assets 
 Other Assets
31 Dec 2023
31 Dec 2024
25,942.0
28,035.4
+8%
Figure 29: Total assets of NLB Group – structure (in EUR millions)
The distribution of total assets between countries was 
similar to the previous year, with growth in the SEE 
members outpacing the growth in Slovenia. 55.5% of the 
total assets related to the Group members were located 
in Slovenia and 20.1% in Serbia. 
Figure 30: Total assets of NLB Group by country (year-end, in %)(i)
55. 5%
Slovenia
2024
2023
0. 5%
Other
0. 1%
Other
3. 4%
Montenegro
3. 6%
Montenegro
5. 1%
Kosovo
4. 7%
Kosovo
7. 7%
BiH
7. 5%
BiH
7. 7%
N. Macedonia
7. 3%
N. Macedonia
20. 1%
Serbia
19. 6%
Serbia
57. 2%
Slovenia

NLB Group 
Annual Report 2024
57
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Growth of lending in 2024 was very strong. In addition 
to a EUR 970.4 million YoY increase in gross loans from 
the SLS Group, the NLB Group achieved a 12% organic 
loan growth, expanding from EUR 14,063.6 million to 
EUR 15,751.0 million. Notably, high growth was recorded 
in NLB and SEE banks in both segments, individuals and 
corporate and state.
NLB recorded a 10% growth in gross loans to individuals, 
with stronger growth in the second half of the year. The 
new loan production was impressive, with over EUR 500 
million in housing and consumer loans approved in 2024, 
reflecting a YoY increase of 30% and 38%, respectively. 
Corporate and state loans grew by 10%, excluding the 
intragroup loan to the newly acquired Summit Leasing 
Slovenija, Ljubljana.
In SEE banks, the 16% increase was recorded in loans 
to corporate and state, with especially strong growth in 
the last quarter in all bank members. The growth of the 
individual loans was similar, 15%.
Figure 31: NLB Group gross loans to customers dynamics (in EUR millions)
SEE banks(ii)
NLB Group
NLB(i)
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
8,164.1
570.9
7,586.9
7,235.3
3,608.8
3,523.1
6,828.2
3,667.8
3,245.4
8,735.0
3,965.2
4,056.9
7,986.4
4,850.5
3,751.3
+21%
+13% w/o SLS Group
+10%
+15%
+17%
+11% w/o SLS Group
+32%
+10% w/o intragroup 
loan to SLS Group 
+16%
Gross loans 
to individuals
399.5
Gross loans 
to corporate 
& state
 Gross loans 
 SLS Group 
(i) On a stand-alone basis. 
(ii) Sum of data on a stand-alone basis as included in the consolidated financial statements of the NLB Group.

NLB Group 
Annual Report 2024
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Overview 
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Following the ECB’s key interest rate cuts, quarterly 
interest rates for loans to customers began to decline in 
NLB and the SEE banks. However, on NLB Group level, 
this decline was partly mitigated due to higher yielding 
SLS Group portfolio. 
 
 
Figure 32: Interest rates for loans to customers (quarterly, in %)
Q1 2024
Q2 2024
Q3 2024
Q4 2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
5.94%
5.25%
6.61%
5.93%
5.29%
6.52%
5.88%
5.11%
6.45%
5.80%
4.87%
6.33%
SEE banks(ii)
NLB Group
NLB(i)
(i) On a stand-alone basis. 
(ii) Sum of data on a stand-alone basis as included in the consolidated financial statements of the NLB Group.

NLB Group 
Annual Report 2024
59
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Despite significant portfolio growth in all NLB Group 
banks in the 2024, and the acquisition of the SLS Group, 
the loan portfolio remained well-diversified, and there 
was no large concentration in any specific industry or 
client segment. Consumer loans and leasing growth 
were noticed in the retail portfolio, however housing 
loans prevailed. Most of the loan portfolio is in the 
euro currency, while the rest in local currencies of the 
Group banking members. Looking at the type of interest 
rate, almost 66% of the loan portfolio was linked to a 
fixed interest rate, and the rest mainly to the Euribor 
reference rate. 
Figure 33: Loan portfolio(i) by segment, geography, currency, and interest rate type (in EUR millions)
Institutions 
409 
2%
State(ii) 
3,767 
18%
Retail 
consumer 
4,213 
20%
Retail  
housing 
4,522 
22%
Corporates 
3,138 
15%
SME 
4,633 
22%
EUR 20. 7 
billion
by segment(iv)
Other(iii) 
919 
4%
N. Macedonia 
1,705 
8%
Montenegro 
802 
4%
Kosovo 
1,208 
6%
Serbia 
4,624 
22%
BiH 
1,674 
8%
Slovenia 
9,751 
47%
EUR 20. 7 
billion
by geography
Other 
1%
BAM
5%
MKD 
5%
RSD 
10%
EUR 
79%
EUR 20. 7 
billion
by currency
Floating
34%
Fixed 
66%
EUR 20. 7 
billion
by interest rate
(i) The loan portfolio also includes account balances, required reserves at CBs, and demand deposits at banks.
(ii) State includes exposures to CBs.
(iii) The largest part represents EU members.
(iv) Segmentation following the company size defined in the Companies Act of an individual country in the region.

NLB Group 
Annual Report 2024
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Performance Overview
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NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
The banking book debt securities portfolio increased 
by EUR 1,506 million (book value) YtD, constituting 22.1% 
of the Group’s total assets, compared to 18.1% in 2023. 
This increase was intentional to manage NII sensitivity 
in the declining rate environment. At the end of 2024, 
the portfolio’s average duration was 3.6 years (up 
from 2.8 years in 2023), with an average yield of 2.49% 
in 2024, reflecting an increase of 0.82 p.p. from the 
previous year. The ESG portfolio expanded in 2024 and 
now represents 10.8% of the entire portfolio. Additional 
information is available in the Sustainability Statement 
of this Annual Report. 
Two business models are implemented, dividing the 
portfolio into securities valued at fair value through 
other comprehensive income (FVOCI) and securities 
valued at amortised cost (AC). In managing NII 
sensitivity, the FVOCI portfolio declined by 6.34 p.p. 
in 2024, accounting for 39.84% of the total Group 
debt securities portfolio at year-end, with an average 
duration of 2.1 years. The negative valuation of 
the Group’s FVOCI debt securities portfolio during 
2024 amounted to EUR 30 million (the net of hedge 
accounting effects and related deferred taxes). 
The AC portfolio amounted to 60.16% of the total Group 
debt securities portfolio at the end of 2024, with an 
average duration of 4.6 years. Unrealised losses of 
the Group’s AC debt securities portfolio during 2024 
amounted to EUR 18 million. 
Figure 34: Banking book debt securities portfolio by asset class, geography, currency, rating7, and maturity profile as  
at 31 December 2024 (in EUR millions)
7 92% of non-investment grade securities relate to NLB Group’s markets, 
i.e. exposures to Bosnia and Herzegovina, North Macedonia, etc.
Information on intangible assets and their contribution 
to value creation within the Group is available in the 
chapter Strategy, and further in the Financial Report of 
this Annual Report. 
Government 
bonds
4,225
Corporate 
bonds
22
Subordinated 
debt
59
Covered 
bonds
228
Bank senior 
unsecured 
bonds
699
Multilateral bank 
bonds and GGB's
961
by asset class
EUR 6,193 
million
Other 
32
BAM 
118
MKD
204
USD 
225
RSD 
506
EUR 
5,108
by currency
EUR 6,193 
million
BBB
17%
BB
6%
B
4%
NR
0%
A 
28%
AA 
24%
AAA 
21%
by rating
EUR 6,193 
million
Finland 
216
The Netherlands
249
Austria
271
Luxembourg
278
N. Macedonia
323
Germany
370
France
573
Slovenia 
928
Other 
1,700
Serbia 
647
by geography
EUR 6,193 
million
Belgium
637
% of total 
portfolio
 Slovenia 
 SEE 
 International
2025
2026-2027
2028-2029
2030+
165
388
698
284
368
1,175
28%
41%
30%
40%
1,251
1,827
148
239
957
1,345
332
248
1,190
1,770
maturity profile

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0.0%
0.0%
0.0%
0.0%
0.1%
Liquidity position
The Group’s liquidity remains strong, with a high level of 
unencumbered liquidity reserves in total assets (33.2%) 
reflected in the LCR ratio of 197.2%, compared to 245.7% 
at the end of 2023. The Group holds a comfortable 
liquidity position, with liquidity ratios well above the 
risk appetite limit at the Group and individual banking 
member levels.
The Group’s unencumbered liquidity reserves consist of 
cash, balances at central banks excluding the minimum 
reserve requirement, the debt securities portfolio, and 
credit claims eligible for CB-secured funding operations. 
Among others, these liquidity reserves provide the basis 
for future strategic growth.
In 2024, the Group’s unencumbered liquidity reserves 
decreased by 9.0% YoY. The decline was primarily due 
to a reduction in Cash & CB reserves, mostly resulting 
from the acquisition of the SLS Group, with funds being 
transferred to the loan portfolio. At the same time, 
banking book debt securities increased, while values in 
other categories remained stable.
Encumbered liquidity reserves, used for operational 
and regulatory purposes, increased by 0.5% YoY to EUR 
41.7 million (excluding obligatory reserves) and were 
excluded from the liquidity reserves portfolio. 
Figure 35: Evolution of NLB Group unencumbered liquidity reserves (in EUR millions) 
31 Dec 2023
31 Mar 2024
30 Jun 2024
30 Sep 2024
31 Dec 2024
 ECB eligible credit claims 
 Cash & CB reserves   
 Trading book debt securities (market value) 
 Banking book debt securities (market value)
10,207.1
10,329.5
10,182.9
6.6%
48.6%
44.8%
6.1%
38.9%
55.0%
4.1%
29.8%
66.0%
6.5%
42.0%
51.5%
6.5%
31.1%
62.3%
9,529.2
9,287.5

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95.3
Liabilities
20,732.7
240.1
509.4
828.8
587.6
2,948.0
22,206.3
136.0
225.1
560.1
1,048.8
3,298.0
560.9
 Deposit from customers 
 Deposit from banks and central banks 
 Borrowings   
 Subordinated liabilities 
 Other debt securities in issue 
 Other liabilities 
 Total equity
31 Dec 2023
31 Dec 2024
25,942.0
28,035.4
+8%
Figure 36: Total liabilities of NLB Group – structure (in EUR millions)
The total liabilities of the Group increased and 
amounted to EUR 24,737.3 million, with an additional 
EUR 3,298.0 of total equity. The Group’s funding base 
was dominated by customer deposits, accounting 
for 79%. Sight deposits prevailed; however, due to 
increased interest rates and attractive offers on term 
deposits – as a response to market conditions – the 
share of term deposits continued to grow in the first half 
of 2024, reaching 18% by the year-end (compared to 16% 
at the end of 2023). The majority of customer deposits 
came from individuals, accounting for 70%, the same as 
at the end of 2023. 

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Deposits from customers increased by 7% YoY. The 
largest increase of 15% was recorded in corporate and 
state deposits at the SEE banks due to the region’s 
improved economic situation, especially in the second 
half of the year. The Bank’s corporate and state deposit 
base remained stable, supported by an upswing in the 
second half of the year. 
Moreover, deposits from individuals grew across all 
Group member banks. In the SEE banks, deposits 
increased by 11%, with steady growth throughout 
the year. NLB recorded a 5% growth in deposits 
from individuals. The volume of term deposits in NLB 
increased by EUR 163.6 million in 2024 as clients shifted 
from sight to term deposits starting in Q3 2023. Most of 
these term deposits matured in the last quarter of 2024, 
and due to declining interest rates, not all were renewed. 
Instead, these funds were either allocated to alternative 
investments (e.g., mutual funds) or transferred to 
savings accounts. Consequently, the share of term and 
savings accounts in total deposits from individuals 
gradually rose to 51% (or EUR 4,537.5 million) by the 
year-end, compared to 48% (or EUR 4,061.9 million) on 
31 December 2023. For more information on the average 
cost of funding, please refer to the chapter Funding 
Strategy, MREL Compliance, and Capital. 
702.3
865.9
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
5,276.9
995.6
2,833.0
504.7
5,474.3
1,220.0
2,827.8
500.5
509.1
2,703.7
738.2
 Sight deposits   Term deposits 
6,272.4
6,694.3
+7%
3,337.7
3,328.3
0%
Deposits from 
corporate & 
state
4,336.1
1,580.4
12,177.7
2,282.6
12,785.8
2,726.2
4,686.3
1,860.3
SEE banks(ii)
14,640.3
15,512.0
+7%
8,543.8
8,965.4
+5%
5,916.5
6,546.6
+11%
NLB Group
Deposits from 
individuals
NLB(i)
8,099.5
2,474.2
7,841.6
2,983.3
3,441.9
+15%
Figure 37: NLB Group deposits from customers dynamics (in EUR millions)
(i) On a stand-alone basis. 
(ii) Sum of data on a stand-alone basis as included in the consolidated financial statements of the NLB Group.

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The ECB key interest rate cuts were reflected in the 
decrease in interest rates on deposits from customers 
in the Bank. However, some SEE banks increased the 
interest rates on deposits in the last quarter, particularly 
in December, to attract additional funding to support the 
loan portfolio growth.
Figure 38: Interest rates for deposits from customers (quarterly, in %)
(i) On a stand-alone basis. 
(ii) Sum of data on a stand-alone basis as included in the consolidated financial statements of the NLB Group.
Q1 2024
Q2 2024
Q3 2024
Q4 2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
Q1 2024
Q2 2024
Q3 2024
Q4 2024
0.53%
0.46%
0.63%
0.55%
0.48%
0.66%
0.55%
0.49%
0.65%
0.56%
0.47%
0.68%
SEE banks(ii)
NLB Group
NLB(i)

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Off-balance sheet items
Figure 39: Off-balance sheet items of NLB Group (in EUR millions)
+16%
34.6
41.0
2,832.3
2,663.2
1,631.6
1,805.6
2,140.8
2,487.5
31 Dec 2023
31 Dec 2024
 Guarantees 
 Letters of credit 
 Loan commitments 
 Derivatives
6,300.8
7,335.7
The Group’s off-balance sheet items, primarily 
consisting of guarantees (25%), loan commitments 
(36%), and derivatives (39%), increased to EUR 
7,335.7 million by the end of 2024. This growth was 
largely driven by increase in derivatives, mainly due 
to the hedging of issued NLB securities aimed at NII 
stabilisation (EUR 1.070 million in 2024).
The share of guarantees in off-balance sheet items 
remained stable, while the share of loan commitments 
– mainly divided between loans (56%), overdrafts (17% 
retail and 9% corporate), and cards (16%) – declined. 

We provide comprehensive 
banking and financial 
solutions – in one place.
We put our customers first 
by providing extensive, 
innovative and simple 
services – from banking 
products to investments, 
leasing and insurance.  
 After nearly 30 years, we 
 re-entered the Croatian 
market, becoming the only 
bank offering at least one 
form of financing across 
all the markets of a former 
common country.

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Segment Analysis* 
Core Segments* 
8 On 10 October 2024, KomBank Invest, Beograd was renamed NLB Fondovi, Beograd.
* The reference is made to this chapter from the Sustainability Statement chapter SBM-1 Strategy, business model, and value chain, the Table 13 excluded.
• Retail Banking in Slovenia covers individuals and micro 
companies, asset management (NLB Skladi, Ljubljana), 
and part of NLB Lease&Go, leasing, Ljubljana and 
Summit Leasing Slovenija, Ljubljana operating 
with retail clients; as well as part of the result of the 
associated company Bankart. 
• Corporate and Investment Banking in Slovenia covers 
Key Corporate Clients, SMEs, Cross-Border Corporate 
Financing, Investment Banking and Custody, Trade 
finance, Restructuring and Workout, and part of NLB 
Lease&Go, leasing, Ljubljana and Summit Leasing 
Slovenija, Ljubljana operating with corporate clients. 
• Financial Markets in Slovenia include treasury 
activities and trading with financial instruments 
while also presenting the results of asset and liability 
management (ALM). 
• Strategic Foreign Markets consist of strategic banks in 
the Group operating in strategic markets (Serbia, North 
Macedonia, Bosnia and Herzegovina, Kosovo, and 
Montenegro), as well as the investment companies NLB 
Fondovi, Skopje and NLB Fondovi, Beograd8, NLB DigIT, 
Beograd, and the leasing companies NLB Lease&Go 
Skopje, NLB Lease&Go Leasing Beograd, and Mobil 
Leasing, Zagreb.
• Other activities include categories, whose operating 
results cannot be allocated to specific segments 
(including newly established tax on the balance sheet), 
as well as the NLB Cultural Heritage Management 
Institute, and also Real Estate entities from 2024 (the 
latter were previously in the non-core segment).
Non-Core Segment*
• Non-Core Members include the operations of 
non-core NLB Group members, i.e. entities in 
liquidation, LHB, NLB Srbija, NLB Crna Gora, and  
SLS HOLDCO, Ljubljana.
Table 13: Segments of NLB Group 
NLB Group
Core Segments
Non-Core Segment
Retail Banking in 
Slovenia
Corporate and 
Investment Banking in 
Slovenia
Financial Markets in 
Slovenia
Strategic Foreign 
Markets
Other
Non-Core Members
Profit b.t. (in EUR millions)
608
247
95
-14
338
-54
-4
Contribution to Group’s profit b.t.
100%
41%
16%
-2%
56%
-9%
-1%
Total assets (in EUR millions)
28,035
4,763
3,911
6,391
12,455
487
29
% of total assets
100%
17%
14%
23%
44%
2%
0%
CIR(i)
45.7%
39.2%
42.5%
/
46.1%
/
/
Cost of risk (bps)
14
68
20
/
-17
/
/
(i) Tax on the balance sheet excluded from the NLB Group calculation.
NLB Group’s main indicator of a segment’s efficiency is 
net profit before tax. No revenues were generated from 
transactions with a single external customer that would 
amount to 10% or more of the Group’s revenues.

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Retail Banking 
in Slovenia
Figure 40: Contribution to NLB Group 
Result b.t.
41%
Net interest income
35%
Net non-interest 
income40%
The Bank’s customer-focused approach has been key to its performance, strongly emphasising delivering 
innovative products and services tailored to client needs.  Digital transformation remains central to the Group’s 
strategy and reflects technological innovation.  With significant growth in loans and asset management, the Bank 
remains committed to delivering excellence and enhancing user experience.  The Bank retained its leadership in 
bancassurance, leveraging exclusive partnerships with major insurance providers to achieve strong business 
volumes.  Strategic leasing operations expanded services for individuals and micro-clients, supported by branches’ 
expert advisory teams.  Operational excellence was also marked by the Contact Centre’s 30th anniversary and 
branch network, which focuses on high-demand areas and integrating ESG components.  These initiatives solidify 
the Bank’s market leadership, customer focus, and commitment to innovation and sustainability.  
Financial and business performance
Table 14: Performance of the Retail Banking in Slovenia segment
in EUR millions consolidated
2024
2023
Change YoY
Net interest income
325.2
264.7
60.5
 23%
 Net interest income from Assets(i)
109.8
87.2
22.6
 26%
 Net interest income from Liabilities(i)
215.4
177.5
38.0
 21%
Net non-interest income
123.1
102.3
20.8
 20%
 o/w Net fee and commission income
130.1
114.1
16.0
 14%
Total net operating income
448.3
367.0
81.3
 22%
Total costs
-175.9
-153.8
-22.0
 -14%
Result before impairments and provisions
272.5
213.2
59.3
 28%
Impairments and provisions
-28.1
-32.6
4.5
 14%
Share of profit from investments in 
associates and joint ventures
3.0
1.1
1.9
 179%
Result before tax
247.3
181.7
65.7
 36%
31 Dec 2024
31 Dec 2023
Change YoY
Net loans to customers
4,622.0
3,694.2
927.8
 25%
Gross loans to customers
4,709.3
3,760.8
948.5
 25%
 Housing loans
2,678.8
2,483.5
195.4
 8%
  Interest rate on housing loans(ii)
3.14%
3.07%
0.07 p.p.
 Consumer loans
963.5
818.5
145.0
 18%
  Interest rate on consumer loans(ii)
8.31%
8.14%
0.17 p.p.
 Summit Leasing Slovenija
549.1
549.1
-
 NLB Lease&Go, leasing, Ljubljana
132.7
98.2
34.5
 35%
 Other
385.2
360.6
24.6
 7%
Deposits from customers
9,849.6
9,357.8
491.7
 5%
 Interest rate on deposits(ii)
0.49%
0.32%
0.17 p.p.
Non-performing loans (gross)
95.7
77.3
18.4
 24%
2024
2023
Change YoY
Cost of risk (in bps)
68
56
12
CIR
39.2%
41.9%
-2.7 p.p.
Net interest margin(ii)
4.71%
4.17%
0.53 p.p.
(i) Net interest income from assets and liabilities using Fund Transfer Pricing (FTP).
(ii) The segment’s net interest margin is calculated as the ratio between annualised net interest income (i) and the sum of average interest-bearing assets 
and liabilities divided by 2.

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Net interest income saw a 23% YoY increase, primarily 
due to higher volumes (including from the leasing 
acquisition) and the relatively high key ECB interest rate, 
which positively affected the segment’s income from 
clients’ deposits. The average interest rate on deposits 
increased by 17 bps YoY. In the last quarter of 2023, the 
Bank offered more attractive interest rates for term 
deposits and savings accounts for individuals, which 
customers perceived positively. Most of these deposits 
matured in the last quarter of 2024. Given the decline in 
interest rates, not all were renewed. Instead, these funds 
were either placed in alternative investments  
(e.g., mutual funds) or transferred to savings accounts. 
Net fee and commission income increased by 14% YoY, 
driven by the significant growth of fees from investment 
funds, higher bancassurance client engagement, 
repricing of accounts and packages fees, and 
renegotiated conditions with the service providers in 
card operations.
The segment’s total costs increased by 14% YoY, 
primarily due to higher employee costs and the inclusion 
of the retail part of Summit Leasing Slovenija, Ljubljana, 
in the segment. 
Impairments and provisions were net established for 
credit risks related to the portfolio development. 
The segment’s loan portfolio increased by EUR 948.5 
million YoY, with EUR 549.1 million attributed to Summit 
Leasing Slovenija, Ljubljana. Additionally, the retail part 
of NLB Lease&Go, leasing, Ljubljana, continued its 
robust growth, recording a 35% YoY portfolio increase.
Housing and consumer lending recorded strong YoY 
growth, increasing 8% and 18%, respectively. As a 
result, the segments’ market shares of housing and 
consumer loans increased and reached 31.2% and 
30.6%, respectively, compared to 30.2% and 29.8% as 
at 31 December 2023. In 2024, the Bank relaunched a 
successful edition of a housing loan campaign called, 
"Your Chance for a Quick Move," in which 100 young 
borrowers were rewarded by reimbursing three of their 
instalments of up to EUR 1,000. A new mortgage loan 
offer was introduced, including a property appraisal 
and an energy performance certificate with no approval 
fees. This initiative underscores the Bank’s commitment 
to sustainability while simplifying the process for an 
improved customer experience, which resulted in 
boosting up the sales of green lending.
The new loan production was robust, with over EUR 500 
million in housing and consumer loans approved 
in 2024, reflecting a YoY increase of 30% and 38%, 
respectively. Consequently, the market shares of the new 
production of housing and consumer loans in 2024 was 
also strong, at 36.6% and 33.6%, respectively, compared 
to 33.3% and 29.8% in 2023.
The market shares of the segment recorded an increase 
in retail lending to 30.4% (compared to 29.5% as at 
31 December 2023) and in deposit-taking to 34.3% 
(compared to 33.5% as at 31 December 2023). The 
market share of short-term deposits remained relatively 
low, as clients prefer the very popular savings account 
(which is part of sight deposits) over traditional short-
term deposits.
Customer experience is our priority 
The Bank’s product and service development is primarily 
driven by the requirements and expectations of its clients. 
In addition, the Bank tailors its offer to suit specific 
segments and devises processes to support its clients’ life 
situations. The sales approach and the offer are uniquely 
tailored to each segment, serving as the foundation for 
the Bank’s initiatives and business models. To enhance 
user experience, the Bank is broadening its spectrum of 
services to cater to an array of diverse segments. During 
the year, the Bank also optimised accounts, and package 
offers to provide a clearer offering for customers.
The Bank tracks customer satisfaction using two key 
indicators: the Customer Satisfaction Index (CSI) which 
measures overall satisfaction, and the transactional 
Net Promoter Score (tNPS) which assesses satisfaction 
after interaction with the Bank (after obtaining a new 
product or service). The tNPS has shown consistent, 
31 Dec 2022
31 Dec 2023
31 Dec 2024
30.5%
29.6%
29.8%
30.6%
 Housing loans 
 Consumer loans
31 Dec 2022
31 Dec 2023
31 Dec 2024
36.1%
36.9%
36.8%
 Sight deposits 
 Short-term deposits 
 Long-term deposits
Figure 41: Market share of net loans to individuals and market share of deposits from individuals
30.2%
31.2%
9.8%
5.8%
6.0%
21.5%
25.1%
27.6%
31. 2% and 
30. 6%
market shares in 
housing loans and 
consumer loans
More than
EUR 1 
billion in 
new loans

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stable growth over the years and has increased by 6 
i.p. YoY, reaching 67. The tNPS also indicates a stable 
level of satisfaction (the benchmark for the financial 
sector in 2024 is 55 based on the SurveyMonkey global 
benchmark), influenced mainly by strong satisfaction 
with advisory services.
considered less complex – and by differentiated pricing 
with discounted approval costs for loans concluded 
through NLB Klik. 
Digital engagement, measured by the average number 
of logins per active digital user (21 logins), grew rapidly in 
2024, moving the Bank towards CE digitally more 
advanced banks.
Figure 43: Digital sales(i) and digital penetration(ii) 
The Bank aims to optimise its branch network by 
closing less profitable offices and opening new ones 
in more densely populated areas or locations where it 
currently has no presence. After a long period, a new 
branch office has been opened, while at the same time 
renovations of the existing offices ensure improved 
accessibility for people with impairments.
Employees in the Bank’s branch offices assist 
clients daily in transitioning to digital and cashless 
transactions, enabling faster and more independent 
future operations. This allows employees to better utilise 
their expertise and to focus on advisory roles for more 
complex products, as branches increasingly serve as 
31 Dec 
2021
31 Dec 
2022
31 Dec 
2023
30 Jun 
2024
31 Dec 
2024
49.1%
6.6%
55.8%
7.1%
61.3%
6.3%
63.0%
26.1%
65.3%
29.6%
 Sales 
 Penetration
(i) Share of the volume of digitally sold products in the total volume of 
sales for comparable products.
(ii) Share of active digital users in # of clients with an active transactional 
account.
Figure 42: Transactional Net Promoter Score(i)
(i) Source: Enterprise Feedback Management tNPS (measuring satisfaction after completion of service or obtaining new product).
The Customer Satisfaction Index indicator in Valicon’s 
Client Satisfaction Survey (CSS) measures long-term 
client relationships. In 2024, the Bank’s client satisfaction 
improved across all dimensions, surpassing the 
competition by 4 i.p. The Bank’s advisors remain a key 
advantage, both in branches and in the Contact Centre. 
Regaining position as 
#1 Digital 
Bank
The E-laborat study further confirms the highest 
satisfaction increase happened in digital channels. 
According to their recent independent market evaluation, 
the Bank has reclaimed its position as the best-ranking 
digital bank among comparable banks in Slovenia. 
Available to our clients
The digital bank NLB Klik is an omnichannel solution 
which offers a broad range of banking functionalities. 
Its usage is primarily driven by its mobile application, 
recently recognised as the market’s best mobile bank of 
2024. Customers’ digital activity is reflected in growing 
digital penetration, total digital sales share, and strong 
engagement levels. 
The Bank witnessed an increase in digital users of 
7% YoY, with active digital penetration of 4 p.p. YoY, 
and a significant boost in digital sales of 23.3 p.p. YoY. 
Digital sales growth was supported by the launch of 
new automated processes for daily banking products 
– especially credit card limits and overdrafts, which are 
2018
2019
2020
2021
2022
2023
2024
15%
15%
11%
13%
11%
9%
22%
21%
20%
18%
17%
15%
63%
64%
69%
69%
72%
76%
48
50
57
57
62
12%
16%
73%
61
67
Ø 57
 Promoters  
 Neutrals 
 Detractors 
 NPS 

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hubs for affluent customers. As the first step in improving 
the user experience for these clients, the Bank launched 
the Premium Plus 24/7 customer service line, providing 
round-the-clock assistance. To further value clients’ 
precious time, an appointment booking option was 
introduced that allows them to schedule branch visits or 
video calls at their convenience.
The micro segment presents a rather challenging 
segment, as it intertwines the characteristics of private 
individuals and legal entities. The Bank strongly 
emphasises the micro business segment, recognising its 
potential for growth and innovation. By providing 
dedicated advisory and support, effective processes, 
and tailored offers, the Bank aims to empower micro 
businesses to navigate challenges, seize opportunities, 
and thrive. The Bank’s efforts are committed to 
fostering a supportive and dynamic environment for 
micro businesses.
In 2024, the Contact Centre (CC) marked a significant 
milestone – 30 years of successful operation as the 
Bank’s 24/7 customer support hub. During this time, 
the CC has proved flexible and responsive to clients’ 
evolving needs and has become a well-known service 
for the Bank’s customers. 
With the implementation of the first chatbot on the 
Bank’s website, the automation of simple inquiries 
continues, enabling highly qualified advisors to focus on 
finding the best solutions for more complex needs. 
Improving the customer experience at every stage of the 
Bank’s service development is an advantage in further 
developing the CC as the virtual bank and specialist for 
customer care.
In 2024, the CC expanded support for micro businesses 
and significantly strengthened fraud prevention. 
Communication via video call enabled CC to facilitate 
10.9% of key retail product group sales. Furthermore, 
good Bank practices are shared and expanded in the 
Group’s banks.
With one of the largest ATM networks in the country, the 
Bank will also introduce a Cash Deposit System (CDS) 
machine to enhance cash service for legal entities, with 
pilot use already underway.
Digitalisation of payments redirects clients to non-cash 
business, with the convenient Group’s mobile wallet NLB 
Pay solution integrating the most used wallets Google 
Pay, Apple Pay, and Garmin Pay. The app allows users 
to easily confirm their e-commerce purchases and 
Flik payments. Further optimisation was achieved by 
transferring SMS purchase alerts to push notifications 
within the NLB Pay app, making it even more convenient 
for clients. 
Figure 44: NLB Pay volume of transactions (in EUR thousands)
In acquiring business, the Bank is running cooperation 
with selected partners to acquire new merchants, 
focusing on micro segment merchants. Another 
important solution is the Group’s mobile POS terminal 
solution, the NLB Smart POS, which is most suitable for 
small businesses, enabling them to provide simple, fast, 
and safe services. Several marketing campaigns were 
also successfully presented in cooperation with selected 
merchants, focusing on pushing the acquiring card 
instalments and payments with cards by using NLB Pay.
Added value for our clients
Private banking is a leading banking provider for 
this segment in the market and an integral part of the 
Bank’s offering. The Bank provides comprehensive 
wealth management, combining banking and financial 
products, and a full spectrum of advisory services. 
Products and services are carefully selected and tailored 
to meet the unique needs of clients, which is a base 
expanded by 17% YoY. A substantial 30% YoY growth 
in assets under management was recorded, which 
doubled in just four years, and reflects a successful 
approach, new product introductions, and improved 
internal processes. 
Figure 45: Assets under management and the number of 
private banking clients 
NLB Skladi, Ljubljana, Slovenia’s largest asset 
management company, achieved two milestones in 2024: 
surpassing EUR 3 billion in assets under management 
and generating EUR 286.1 million in annual net inflows, 
which accounted for 55% of all net inflows in the market. 
Annual gross inflows in mutual funds reached EUR 395.4 
million, compared to EUR 260.9 million in 2023. The 
market share of assets under management in mutual 
funds reached 40.7%. The total assets under 
management grew by 29.1% YoY, reaching EUR 3,047.7 
million, with EUR 2,544.8 million from mutual funds and 
EUR 502.9 million from the discretionary portfolio. NLB 
Skladi, Ljubljana, has introduced a new service, the 
management of alternative investment funds. It has also 
completed the acquisition of Generali Investments, 
Further strengthening 
position of Top Retail 
banking institution  
in Slovenia
Significant progress in 
digital 
sales
2021
2022
2023
2024
488,565
122,952
58,924
36,218
+297%
31 Dec 
2021
31 Dec 
2022
31 Dec 
2023
31 Dec 
2024
1,243
1,711
2,224
1,377
1,800
2,000
2,347
2,756
 AuM (in EUR millions) 
 # of Clients

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Skopje (which was later rebranded to NLB Fondovi, 
Skopje), and transferred the ownership of the Serbian 
asset management company KomBank Invest, Beograd 
(which was later rebranded to NLB Fondovi, Beograd). 
The Bank has been the largest bancassurance provider 
on the market for several years. To its long-term 
partners, the insurance companies Vita, življenjska 
zavarovalnica, Generali Zavarovalnica, and 
Zavarovalnica Triglav, Zavarovalnica Sava was added 
as a provider of property insurance products. Vita’s 
model of exclusive distribution of life insurance products 
resulted in excellent overall insurance premium volumes. 
Figure 46: Active clients’ penetration of ancillary business
In cooperation with NLB Lease&Go, leasing, Ljubljana, 
the Bank expanded its range of financial services to 
private individuals and the micro segment. Expert 
advice and high-quality financial services are available 
within branch offices, where clients can choose the best 
leasing solution tailored to their needs and select car 
insurance, all provided by licenced advisors.
Leading the market in 
Asset management  
and Bancassurance
31 Dec 
2021
31 Dec 
2022
31 Dec 
2023
31 Dec 
2024
2.5%
10.3%
17.1%
2.7%
10.8%
17.7%
2.3%
11.6%
18.1%
2.4%
12.9%
18.3%
 Vita 
 NLB Skladi 
 Generali

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Corporate and Investment Banking 
in Slovenia
The Bank reaffirmed its position as a leading and systemic player in its home region.  It supports corporate clients 
with daily banking and tailor-made comprehensive solutions, including trade finance, corporate finance, and cross-
border financing.  The Bank also strongly emphasises sustainability in all its operations.
Figure 47: Contribution to NLB Group 
Result b.t.
16%
Net interest income
14%
Net non-interest 
income15%
Financial and business performance
Table 15: Performance of the Corporate and Investment Banking in Slovenia segment
in EUR millions consolidated
2024
2023
Change YoY
Net interest income
131.7
106.5
25.3
 24%
 Net interest income from Assets(i)
81.6
62.2
19.4
 31%
 Net interest income from Liabilities(i)
50.1
44.3
5.8
 13%
Net non-interest income
47.1
42.7
4.4
 10%
 o/w Net fee and commission income
41.1
40.2
0.9
 2%
Total net operating income
178.8
149.2
29.6
 20%
Total costs
-76.0
-70.2
-5.9
 -8%
Result before impairments and provisions
102.8
79.0
23.8
 30%
Impairments and provisions
-7.6
7.9
-15.5
-
Result before tax
95.2
86.9
8.3
 10%
31 Dec 2024
31 Dec 2023
Change YoY
Net loans to customers
3,871.8
3,360.2
511.6
 15%
Gross loans to customers
3,946.4
3,413.2
533.2
 16%
 Corporate
3,749.1
3,306.7
442.4
 13%
  Key/SME/Cross Border Corporates
3,250.0
3,049.5
200.4
 7%
   Interest rate on Key/SME/Cross Border  
Corporates loans(ii)
5.07%
4.54%
0.53 p.p.
  Investment banking
0.1
0.1
0.0
 -15%
  Restructuring and Workout
108.2
97.7
10.5
 11%
  Summit Leasing Slovenija
203.8
203.8
-
  NLB Lease&Go, leasing, Ljubljana
187.1
159.4
27.7
 17 %
 State
196.1
105.6
90.5
 86%
   Interest rate on State loans(ii)
5.60%
5.95%
-0.35 p.p.
Deposits from customers
2,392.0
2,471.8
-79.8
 -3%
  Interest rate on deposits(ii)
0.37%
0.28%
0.09 p.p.
Non-performing loans (gross)
79.9
61.8
18.0
 29%
2024
2023
Change YoY
Cost of risk (in bps)
20
-36
56
CIR
42.5%
47.1%
-4.5 p.p.
Net interest margin(ii)
4.11%
3.55%
0.56 p.p.
(i) Net interest income from assets and liabilities using FTP.
(ii) The segment’s net interest margin is calculated as the ratio between annualised net interest income (i) and the sum of average interest-bearing assets 
and liabilities divided by 2.

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In the Corporate and Investment Banking segment, 
the Bank maintains its long-standing tradition and 
commitment to sustainable and long-term business 
relationships. Serving over 11,000 corporate clients, 
it holds a market share of 32.2% in loans and 23.7% 
in deposits. The business’s principal revolves around 
customer centricity and addressing clients’ actual needs. 
The Bank provides extensive and customised financial 
solutions to support the broader economy. 
Figure 48: Market share in Corporate Banking in Slovenia
Net interest income increased substantially by 24% 
YoY, driven primarily by the rise in loan volume and the 
relatively high key ECB rate, which positively impacted 
the net interest income from clients’ deposits. Deposit 
interest rates, being less sensitive to interest rate 
volatility, also contributed to higher segment income.
The volume of gross loans grew by EUR 533.2 million 
YoY, with nearly half related to the acquired corporate 
part of Summit Leasing Slovenija, Ljubljana’s loan 
portfolio. The organic growth was mainly recorded in the 
Key and Cross-Border segments.
Following a significant decline in deposits during the first 
half of the year, a rebound occurred in the second half, 
resulting in an overall 3% decrease. 
Net fee and commission income increased by 2% YoY, 
primarily due to the fees from the RoS bond issue, 
brokerage services, and guarantees.
Total costs rose by 8%, mainly driven by higher 
employee costs and the inclusion of the corporate part 
of Summit Leasing Slovenija, Ljubljana, in the segment. 
Impairments and provisions were net established in 
the amount of EUR 7.6 million due to changes in risk 
parameters and portfolio development.
Comprehensive solution offering
As a key and important systemic player in the financial 
market, the Bank raises awareness and supports clients 
in the region’s development in ESG and sustainable 
finance through proactive advisory services. In this way, it 
increases its share in financing the green transformation 
of companies in Slovenia and the wider region. The Bank 
primarily finances renewable energy sources, electrical 
distribution networks, sustainable construction and 
building renovations, and sustainable mobility.
Cross-border activities saw substantial development 
in 2024. The cross-border outstanding loan portfolio 
reached EUR 595.1 million, with an additional approved 
and still unutilised loans of EUR 126.8 million. A 
significant portion of this financing focused on green 
and sustainable projects in the home region, supporting 
other key industries such as telecommunications, energy, 
and real estate. Outside the home region, activities are 
concentrated on Schuldschein loans, granted to large 
international investment-grade rated companies that 
are mainly in Central and Western Europe. Additionally, 
the Bank is exploring options to engage in international 
syndication deals in the transition finance universe.
The trade finance business remained stable, with a high 
market share of 37.1% for the guarantee business and 
a slightly higher share in documentary transactions. 
Besides supporting all major infrastructure projects 
in Slovenia and the region, the Bank’s guarantee 
is recognised as the most requested and accepted 
instrument for securing all types of risks in trade, 
economy, and construction worldwide, which is reflected 
in approximately 10% annual growth in volume and 
income. Through all types of letters of credit, which 
are also structured to enable financing, the Bank 
reduces payment and performance risks for exporters 
and importers. A strong focus has been given to all 
different versions of receivables and payment financing, 
where the Bank is expanding its product range with 
interfactoring and thus maximising synergies among the 
NLB Group members.
The Bank remains one of the top Slovenian players 
in custodian services for Slovenian and international 
clients. At the end of the year, the total value of assets 
under custody on domestic and foreign markets stood 
at EUR 13.1 billion compared to EUR 18.6 billion as of 31 
December 2023. This change follows the transfer of a 
client portfolio to an account with the Slovenian CSD, 
as required by the EU regulation, after several years of 
successful cooperation.
In 2024, brokerage services experienced substantial 
YoY growth, where the Bank executed client buy and sell 
orders of EUR 2.56 billion, reflecting an increase of 107% 
compared to the previous year. In dealing with financial 
instruments, foreign exchange spot deals amounted to 
EUR 1.796 billion, while transactions involving derivatives 
reached EUR 256.7 million.
31 Dec 2022
31 Dec 2023
31 Dec 2024
23.8%
25.7%
32.2%
25.3%
23.4%
23.7%
39.0%
38.6%
37.1%
 Loans to customers 
 Deposits from customers 
 Guarantees and letters of credit
Strong focus on
green 
financing 
32. 2%
market share in loans to 
customers 
37.1%
market share in 
guarantees and letters  
of credit

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The Bank has been actively engaged in financial 
advisory sector, which includes M&A and advisory 
business, the organisation of syndicated loans, and 
bond issuance. It acted as a sole mandated lead 
arranger for syndicated loans of EUR 112.6 million, with 
NLB participation amounting to EUR 50.8 million. 
Additionally, the Bank played a key role in organising 
bond issuances, acting as a sole lead manager or joint 
lead manager for bonds in the nominal amount of EUR 
1.188 billion. NLB was also a joint lead manager and 
distributor of the RoS’s first retail bond in the nominal 
amount of EUR 258 million.
Intermediary business for NLB Lease&Go, leasing, 
Ljubljana remained a focus of the Bank’s commercial 
activities, with the goal of providing clients with the best 
possible financing solutions for vehicles and equipment. 
The acquisition of Summit Leasing Slovenija, Ljubljana, 
resulted in the leasing portfolio in this segment 
expanding notably in Q3 2024, which strengthened the 
focus on leasing activities.
The main focus in acquiring business was on retention 
and gaining market share. Several initiatives were 
launched to increase usage and onboard new  
classic/ NLB Smart POS and E-Comm users. The NLB 
Smart POS marketing campaign, offering a two-month 
free trial period, successfully ended in December 2024 
with merchants adopting a NLB Smart POS. Additionally, 
a pilot cooperation with Lab4Pay (Elly POS), particularly 
with Billy POS for new merchant onboarding, has been 
introduced. An evaluation of this partnership model will be 
conducted in January 2025 to determine the next steps.
There were also commercial achievements in 2024, 
particularly well-received marketing campaigns 
in cooperation with selected partners, focusing on 
acquiring card instalments and payments with cards via 
NLB Pay.
In 2024, NLB upgraded its card offerings with the 
option for digitalisation via Apple Pay and Garmin Pay, 
following the introduction of Google Pay in 2023. The 
Bank started replacing traditional SMS notifications with 
modern push notifications in the NLB Pay mobile wallet.
The Bank was the leading bank in introducing instant 
payments in Slovenia and remains the only bank 
enabling m-bank users to automatically send out 
transactions as instant payments – every day of the year 
in Slovenia and the SEPA area.
As the first banking group in the SEE, the Group enables 
services arising from the SWIFT Global Payment 
Initiative, an international payments service enabling 
banks to transfer money faster and more safely 
worldwide. At the same time, it enables full tracking of 
payment orders and monitoring of related costs.
2021
2022
2023
2024
2021
2022
2023
2024
55
2,535
113
3,244
143
3,492
76
2,865
+8%
27%
 e-commerce   
 POS
Figure 49: Transaction volume in acquiring (in EUR millions)
17%
annual growth in NLB 
Lease&Go, leasing, 
Ljubljana corporate 
portfolio
NLB is the 
bank of 
choice
for most corporate 
clients in Slovenia

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Financial Markets in Slovenia
The segment focused on the Group's operations in international financial markets, including ALM, treasury 
functions, correspondent banking, and wholesale funding.  Throughout the period, there was a strong focus on 
managing liquidity reserves prudently amid the evolving interest rate environment, alongside efforts to stabilise 
net interest income (NII).  The Bank actively participated in international capital markets, issuing EUR 300 million in 
Tier 2 notes and EUR 500 million in senior preferred notes.  Correspondent banking played a key role in facilitating 
international transactions and supporting the Group's global operations.  
2 
notes issuances  
on international 
capital markets  
(Tier 2 and SP notes)
The trading and treasury result reached EUR 33 million 
(of which net interest income EUR 29.8 million and net 
non-interest income EUR 3.2 million), reflecting a YoY 
increase of 27.9% (after FTP). This growth was driven 
by a larger securities portfolio and more efficient 
reinvestment of maturing assets, and focusing on 
optimising risk-return metrics.
The Bank successfully issued 10NC5 subordinated Tier 
2 notes of EUR 300 million in January to optimise and 
strengthen its capital position and 6NC5 senior preferred 
notes of EUR 500 million in May. Both issuances also 
count towards meeting the MREL requirement.
Financial and business9 performance
Table 16: Performance of the Financial Markets in Slovenia segment 
in EUR millions consolidated
2024
2023
Change YoY
Net interest income
-4.1
37.8
-41.8
-
Net interest income w/o ALM(i)
29.8
23.1
6.7
 29%
o/w ALM(iii)
-33.9
14.6
-48.5
-
Net non-interest income
3.2
2.7
0.6
 21%
Total net operating income
-0.8
40.4
-41.3
-
Total costs
-12.9
-9.9
-3.0
  -30%
Result before impairments and provisions
-13.7
30.5
-44.2
-
Impairments and provisions
-0.7
4.8
-5.5
-
Result before tax
-14.4
35.3
-49.7
-
31 Dec 2024
31 Dec 2023
Change YoY
Balances with Central banks
1,772.3
4,153.2
-2,380.9
 -57%
Banking book securities
4,499.0
2,981.1
1,517.9
 51%
 Interest rate(ii)
2.03%
1.17%
0.86 p.p.
Borrowings
51.1
82.8
-31.7
 -38%
 Interest rate(ii)
2.23%
1.66%
0.57 p.p.
Subordinated liabilities (Tier 2)
560.1
509.4
50.7
 10%
 Interest rate(ii)
8.33%
6.89%
1.44 p.p.
Other debt securities in issue
1,048.8
828.8
220.0
 27%
 Interest rate(ii)
6.27%
6.56%
-0.29 p.p.
9 This business overview includes the operations of the Group’s ALM, due to more comprehensive presentation of the operations on the Group level.
(i) Net interest income from assets and liabilities of trading and treasury after using FTP. 
(ii) NLB interest rates.
(iii) ALM result in 2023 and 2024 is not comparable due to changed methodology in treatment of costs related to MREL and Tier 2 instruments.
Balances with the central bank decreased by EUR 
2,380.9 million YoY, as they were partially transferred to 
banking book securities, resulting in a YoY increase of 
EUR 1,517.9 million. This transformation was undertaken 
to stabilise net interest income in 2024. Additionally 
decrease of central bank balances was caused by 
acquisition and refinancing of the SLS Group.
57%
government securities in 
the banking book debt 
securities portfolio

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The Group’s ALM
The Group’s ALM process strategically manages 
the Group’s balance sheet concerning the interest 
rate, currency, and liquidity risk, considering the 
macroeconomic environment and developments in the 
financial markets. Monitoring and managing the Group’s 
exposure to market risk is decentralised, with uniform 
guidelines and limits for each type of risk for individual 
Group members.
From the interest rate risk perspective, the surplus 
liquidity position of the Group was used for targeted 
actions to stabilise net interest income, contributed 
to further growth of fixed interest rate loans, mostly 
housing loans, and investments in high-quality debt 
securities. In terms of funding, the non-banking sector 
deposits continued to increase, mainly in the form of 
term deposits. 
The Group manages its positions and stabilises its 
interest margin through pricing policy adjustments, 
whereas to manage interest rate risk exposure, 
the Group actively adjusts the average duration of 
liquidity reserves and keeps outstanding "plain vanilla" 
derivatives. Active profitability management has been 
supported by a highly disciplined deposit pricing policy, 
enabling the response to a highly competitive loan 
market all over the Group’s strategic markets.
Liquidity management
The Group’s liquidity management focuses on ensuring 
a sufficient level of liquidity reserves to settle all due 
liabilities, minimising the cost of maintaining liquidity, 
and optimising the structure of liquidity reserves. 
The Group has developed a comprehensive liquidity 
contingency plan (LCP) to ensure an appropriate level of 
liquidity for different situations, including emergencies 
and crisis conditions.
For settling due liabilities, the Group uses its liquid 
assets, which are comprised of liquidity reserves (see the 
subchapter Liquidity position in the chapter Overview of 
Financial Performance) and other liquid assets. The 
latter includes funds held on accounts with other banks 
and money market placements, which are treated as 
inflows according to the LCR calculation. Each Group 
member manages its liquid assets independently.
Capital, liquidity, and 
interest rate risks 
management with an 
active presence on 
capital markets
4. 2 years
the average duration of 
the banking book debt 
securities portfolio

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Wholesale funding
Wholesale funding activities in the Group aim to achieve 
diversification, improve structural liquidity and capital 
position, and fulfil regulatory requirements, especially 
ensuring compliance with the MREL requirements. 
The Bank maintains a regular presence on international 
capital markets and has a broad investor base, which 
is important for securing favourable funding terms. 
In 2024, the Bank was active on international capital 
markets by issuing 10NC5 subordinated Tier 2 notes in 
January to improve the capital position and 6NC5 senior 
preferred notes in May for MREL purposes. In parallel 
with the issuance of Tier 2 notes, the Bank conducted 
a liability management exercise (LME), repurchasing 
EUR 219.6 million of its two outstanding Tier 2 notes with 
approaching call dates. In 2024, the Bank also exercised 
call options of some of MREL eligible instruments and 
Tier 2 instrument. 
Additionally, NLB Group banking members from SEE 
obtained funding from international financial institutions 
in a total of EUR 37 million to support their clients, mostly 
with green financing.
Table 17: Overview of outstanding NLB notes as at 31 December 2024(i)
in EUR millions
Type of bond
ISIN code
Issue Date
Maturity
First call date
Interest Rate
Nominal Value
Senior Preferred
XS2825558328
29 May 2024
29 May 2030
29 May 2029
4.500% p.a.
500
Senior Preferred
XS2641055012
27 Jun 2023
27 Jun 2027
27 Jun 2026
7.125% p.a.
500
Total SP:
1,000
Tier 2
XS2750306511
24 Jan 2024
24 Jan 2034
24 Jan 2029
6.875% p.a.
300
Tier 2
XS2413677464
28 Nov 2022
28 Nov 2032
28 Nov 2027
10.750% p.a.
225
Tier 2(i)
XS2113139195
5 Feb 2020
5 Feb 2030
5 Feb 2025
3.400% p.a.
10.5(i)
(issued 
amount: 120)
Total Tier 2:
535.5
Additional Tier 1
SI0022104275
23 Sep 2022
Perpetual
between 23 
Sep 2027 and 
23 Mar 2028
9.721% p.a.
82
Total AT1:
82
Total outstanding:
1,617.5(i)
(i) Further information is available in the chapter Events After the End of the 2024 Financial Year.
Figure 50: Volume of outstanding NLB notes (in EUR millions)
Figure 51: Refinancing needs from matured NLB notes  
(in EUR millions)
31 Dec 2024
31 Dec 2025
31 Dec 2026
31 Dec 2027
1,000.0
1,500.0
1,000.0
1,000.0
535.5
82.0
525.0
82.0
525.0
82.0
300.0
0.0
 SP 
 Tier 2 
 AT1
1,617.5
1,607.0
1,300.0
2,107.0
Note: Including issued SP notes of EUR 500 million (in January 2025).  
Maturity envisaged on call date.
31 Dec 2025
31 Dec 2026
31 Dec 2027
500.0
225.0
82.0
10.5
 SP 
 Tier 2 
 AT1
Note: Maturity envisaged on call date.

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NLB’s banking book debt securities portfolio
Figure 52: Banking book securities portfolio of NLB by asset class and geography as at 31 December 2024 (in EUR millions)
Multilateral 
bank bonds 
and GGB’s
902
Government 
bonds
2,552
Bank 
senior 
unsecured 
bonds
695
Covered 
bonds
228
Subordinated 
debt
59
Corporate 
bonds
12
EUR 4,449 
million 
Other
1,114
Slovenia
889
Belgium
522
The Netherlands
204
Luxembourg
278
Germany
312
France
476
Austria
199
Spain
186
Finland
173
Slovakia
97
EUR 4,449 
million 
The purpose of banking book securities is to provide 
liquidity, manage interest rate risk and optimise interest 
income. In 2024, an ongoing goal was to further diversify 
the Bank’s banking book securities portfolio, which 
at the end of 2024 amounted to EUR 4,449 million, 
constituting 26.2% of the Bank’s total assets. At the year-
end, debt securities measured at FVOCI represented 
36.01% of the Bank debt securities portfolio, having a 
duration of 2.5 years, while the duration of the portfolio 
measured at AC was 5.2 years. The negative valuation 
of the FVOCI portfolio at year-end amounted to EUR 
16 million (net of hedge accounting effects and related 
deferred taxes), and unrealised losses from securities 
measured at AC amounted to EUR 39 million. 
The average duration of the Bank’s banking book debt 
securities was approximately 4.2 years at year-end, 
and the average yield on the Bank’s banking book debt 
securities portfolio increased by 0.87 p.p. YoY to 2.04%.
Approximately 15% (or EUR 649 million) of the 
banking book securities portfolio consists of the ESG 
debt securities issued by governments, multilateral 
organisations, or financial institutions, of which EUR 368 
million were bought in 2024. 
Figure 53: Maturity profile of NLB banking book securities as at 
31 December 2024
3
2025
2026-2027
2028-2029
2030+
12%
32%
23%
33%
 Slovenia 
 SEE 
 International
1,149
332
354
135
1,080
284
49
880
138
20
513
1,413
1,038
1,485
24
% of total portfolio

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Strategic Foreign Markets 
The market shares (by 
total assets) of subsidiary 
banks exceeded 
10% 
in four out of six markets
Figure 54: Contribution to NLB Group 
Result b.t.
56%
Net interest income
Net non-interest income
52%
44%
The core financial part of the Group in the Strategic Foreign Markets segment consists of six banks, three leasing 
companies, two asset management companies, and one IT services company10.  The Group banking subsidiaries are 
regional market leaders across various business segments and provide a comprehensive range of financial services 
to retail and corporate clients.  All Group subsidiary banks have a stable market position, which, measured by total 
assets, surpassed 10% in four out of six markets.  
In 2024, the SEE region experienced sustained growth and a solid financial outlook.  Key drivers contributing to this 
positive economic performance include increased foreign direct investment (FDIs), strong export growth, moderate 
inflation, and significant improvements in the business climate and economic indicators.  These factors contributed 
to shifts in the monetary policies of regional central banks, aligned with the ECB’s accommodative approach in 
response to evolving economic conditions.
The upgrade of Serbia's sovereign rating signalled greater stability and reduced risk.  It could attract more FDIs, 
allow lower borrowing costs, and create huge opportunities to boost the local infrastructural projects and stimulate 
the regional growth.
The segment achieved excellent results and marked remarkable double-digit growth of gross loans to customers 
(17% YoY growth).  The banks alone reported a 15% YoY growth, above the local market average, especially in 
the retail segment, thereby contributing to the overall economic development of local countries’ households and 
supporting green financing.
In line with the self-funding strategy, the Group banks’ customer deposits went up by 12% YoY, adapting to 
prevailing market conditions, thus ensuring organic growth and keeping an optimal balance sheet structure.
In 2024, the Group banks accelerated their digital transformation by automating processes and offering various 
digital solutions to clients, thus bringing, first in some markets, various solutions further boosting digital sales and 
digital penetration, especially in the retail segment.
The Group banks’ ESG and CSR activities were continuously upgraded by supporting the financial literacy of clients, 
organising the #FrameOfHelp project for small entrepreneurs, tree planting activities, and many more events, as 
stated in the Group Sustainability report.
For their efforts in digital solutions and green financing, several Group banks received distinguished awards for 
their contribution to the local countries of operation.
Leasing Operations continued to show solid growth, achieving a market share of 9. 7% in Serbia in new production, 
which elevated the company to 6th position in the market.  In North Macedonia, the company is the 3rd largest in the 
market, with a market share of 20. 1% in new production.
10 More information on NLB DigIT is available in the chapter IT and Cyber Security.

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Report
Financial and business performance
Table 18: Performance of the Strategic Foreign Markets segment 
in EUR millions consolidated
2024
2023
Change YoY
Net interest income
483.1
423.2
59.9
 14%
 Interest income
566.7
472.5
94.2
 20%
 Interest expense
-83.6
-49.3
-34.3
 -70%
Net non-interest income
135.9
118.4
17.5
 15%
 o/w Net fee and commission income
142.1
124.1
17.9
 14%
Total net operating income
619.0
541.6
77.4
 14%
Total costs
-285.2
-251.2
-33.9
 -14%
Result before impairments and provisions
333.9
290.4
43.5
 15%
Impairments and provisions
4.1
1.1
2.9
-
Result before tax
338.0
291.5
46.4
 16%
 o/w Result of minority shareholders
15.7
12.6
3.1
 24%
 
31 Dec 2024
31 Dec 2023
Change YoY
Net loans to customers
7,847.4
6,648.1
1,199.3
 18%
Gross loans to customers
8,027.5
6,839.8
1,187.6
 17%
 Individuals
4,087.0
3,525.6
561.5
 16%
  Interest rate on retail loans
6.94%
6.63%
0.31 p.p.
 Corporate
3,635.5
3,042.9
592.6
 19%
  Interest rate on corporate loans
5.81%
5.37%
0.44 p.p.
 State
304.9
271.4
33.5
 12%
  Interest rate on state loans
7.58%
7.13%
0.45 p.p.
Deposits from customers
9,964.3
8,878.3
1,086.0
 12%
 Interest rate on deposits
0.65%
0.38%
0.27 p.p.
Non-performing loans (gross)
130.6
134.0
-3.3
 -2%
2024
2023
Change YoY
Cost of risk  (in bps)
-17
-13
-5
CIR
46.1%
46.4%
-0.3 p.p.
Net interest margin
4.35%
4.19%
0.16 p.p.
The volume of the loans increased by 17% YoY. The 
most significant increase in gross loans to customers 
was achieved by NLB Banka, Prishtina (19% YoY), NLB 
Komercijalna Banka, Beograd (17% YoY), NLB Banka, 
Banja Luka (15% YoY), and NLB Banka, Podgorica (14% 
YoY). High performance in new business production 
continued in the corporate and retail segments, as 
several products and services were upgraded, including 
streamlining and modernising their distribution network 
and improving their digital offering by introducing end-
to-end mobile digital retail loans.
In 2024, the leasing companies in strategic foreign 
markets achieved remarkable growth, with a total new 
leasing financing volume of EUR 184.9 million. Of this 
amount, 51% (EUR 94 million) was generated by NLB 
Lease&Go Leasing Beograd, 40% (EUR 75.0 million) by 
Mobil Leasing, Zagreb, and the remaining 9% (EUR 15.9 
million) by NLB Lease&Go Skopje.
The Group banks maintained solid capital and liquidity 
positions that are well above regulatory requirements.
Six
subsidiary banks,
three
leasing companies,
two
asset management 
companies and
one 
IT services company
The overall confidence remained strong, and the total 
customer deposit base increased by 12% YoY. The net 
interest income increased by EUR 59.9 million YoY due to 
higher volumes, of which the highest share was EUR 26.9 
million contributed to the segment’s increase by NLB 
Komercijalna Banka, Beograd.   
The net fee and commission income increased by EUR 
17.9 million due to higher volumes of card business and 
payments, renegotiation of card terms with service 
providers, and increased sales of bancassurance 
products. The total net non-interest income of the 
segment marked an increase of EUR 17.5 million YoY 
as a result of banking members’ operations, which 
contributed EUR 14.2 million of growth to the segment. 
Total costs increased by EUR 33.9 million YoY due to 
higher operating costs resulting from ongoing inflation 
and increased employee costs. However, the segment’s 
CIR improved to 46.1%.

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Annual Report 2024
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Report
Figure 55: Result after tax of strategic NLB Group banks (in EUR millions)
NLB KB,  
Beograd
NLB Banka,  
Skopje
NLB Banka,  
Banja Luka
NLB Banka,  
Sarajevo
NLB Banka,  
Prishtina
NLB Banka,  
Podgorica
132.3
44.5
24.3
12.8
36.0
26.7
140.5
67.8
29.5
14.4
37.0
27.7
+6%
+52%
+22%
+12%
+3%
+4%
 2023 
 2024
The higher volumes and still high interest rates on the 
local markets supported SEE banking members’ results, 
thus showing a net interest margin between 3.1% (NLB 
Banka, Sarajevo) and 5.1% (NLB Banka, Podgorica). 
Retail banking
The banking members realised very high new retail loan 
production of 15% YoY. The loan portfolio to individuals 
increased in all banking members. New loan production 
was still high, significantly outperforming the local 
markets, especially in consumer loans. The highest 
increase in loans to individuals was achieved by NLB 
Banka, Prishtina (29% YoY), followed by other banks 
with double-digit growth of the retail loans portfolio, 
such as NLB Banka, Banja Luka (17% YoY), NLB Banka, 
Podgorica (16% YoY), NLB Komercijalna Banka, Beograd 
(15% YoY), NLB Banka Sarajevo (12% YoY) and NLB 
Banka, Skopje (10%YoY). 
Furthermore, all the banks in the Group increased their 
market share in retail lending, with growth achieved 
by NLB Banka, Banja Luka (1 p.p. YoY), followed by NLB 
Banka, Prishtina (0.9 p.p. YoY), and NLB Komercijalna 
Banka, Beograd (0.3 p.p. YoY).
The market shares of housing and consumer loans 
showed significant growth. The largest increase was 
recorded by NLB Banka, Banja Luka in the housing 
segment, which rose by 0.8 p.p YoY, followed by NLB 
Komercijalna Banka, Beograd with a 0.2 p.p. increase YoY. 
In the consumer segment, the most significant market 
share increase was recorded by NLB Banka, 
Prishtina (1.2 p.p. YoY), followed by NLB Banka, Banja Luka 
(1.0 p.p. YoY), NLB Komercijalna Banka, Beograd (0.6 p.p. 
YoY) and NLB Banka, Podgorica (0.4 p.p. YoY). NLB Banka, 
Skopje resulted in a market share increase of 0.1 p.p. YoY.
New production in green lending accelerated in 2024 
with the offering of various NLB Green Loans through 
partners – eco-mortgage loans through business 
partners, eco-home appliance loans, electric and hybrid 
vehicles, and so forth. 
The Group banks retained customer confidence as the 
total segment deposits from individuals increased by 
11% YoY. 
Corporate banking 
The banking members achieved double-digit growth 
in financing and attracting new corporate clients. The 
portfolio to corporate banking clients recorded a 16% 
YoY growth, with the highest growth levels achieved 
by NLB Komercijalna Banka, Beograd (19% YoY), NLB 
Banka, Skopje (19% YoY), and NLB Banka, Banja Luka 
(15% YoY). 
The banks continued supporting green investments, 
particularly in solar power plants and energy efficiency.
The SEE banks attracted corporate deposits by boosting 
the segment’s corporate balances by 17% YoY.
Profit before tax 
EUR 338. 0 
million
16% higher  
compared to 2023

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Annual Report 2024
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Report
Non-Core Members
The Non-Core Members segment includes the operations of non-core Group members.  The main objective in the 
non-core segment remains a rigorous wind-down of all non-core portfolios and the consequent reduction of 
costs.  The implementation of the wind-down has been pursued with a variety of measures, including the sales 
of portfolios (either packages that include portfolios in a single market or entity, as well as packages combining 
portfolios in different markets and/or entities), sales or liquidation of non-core entities, sales of individual assets,  
or active collection.
Financial and business performance
Table 19: Performance of the Non-Core Members segment 
in EUR millions consolidated
2024
2023
Change YoY
Net interest income
0.9
1.5
-0.6
 -40%
Net non-interest income
0.4
-1.7
2.0
-
Total net operating income
1.3
-0.1
1.4
-
Total costs
-7.6
-13.7
6.1
 45%
Result before impairments and provisions
-6.3
-13.9
7.6
 55%
Impairments and provisions
2.2
3.7
-1.6
 -42%
Result before tax
-4.1
-10.1
6.0
 59%
31 Dec 2024
31 Dec 2023
Change YoY
Segment assets
28.6
47.1
-18.4
 -39%
Net loans to customers
8.5
10.9
-2.5
 -23%
Gross loans to customers
24.3
28.6
-4.3
 -15%
Investment property and property & 
equipment received for repayment of loans
5.5
20.1
-14.6
 -73%
Other assets
14.7
16.0
-1.4
 -8%
Non-performing loans (gross)
24.3
27.4
-3.2
 -12%
 
The wind-down has remained the main objective of 
the non-core segment in all the non-core portfolios. 
In line with the divestment strategy, the segment’s 
total assets decreased by EUR 18.4 million YoY. The 
divestment process has been running with thoughtful 
cost management and well-established collection 
procedures.
New business has been suspended for all non-core 
Group members undergoing wind-down. The decrease 
of the cumulative non-core subsidiaries’ portfolio 
remains ongoing through different collection measures 
and repayments.
EUR 4. 3 
million
reduction of gross loans 
to customers in 2024
EUR 3. 2 
million 
reduction of  
non-performing loans 
(gross) portfolio in 2024

A sporting mentality 
is something our 
economies need on the 
global stage and we 
incorporate it daily into 
our business operations.
Sports inspire us and bring 
us together.  That is why the 
NLB Group has been proudly 
supporting regional sports 
for decades.

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NLB Group Key Members
NLB Group banking members
NLB, Ljubljana 
NLB as Slovenia’s largest and systematically important 
bank, has demonstrated remarkable business 
resilience in the dynamic interest rate environment this 
year.  Bolstered by the successful merger with N Banka 
in 2023, the Bank has expanded its footprint, securing 
a substantial market share, including in both retail and 
corporate lending.  In 2024, NLB achieved a record-high 
profit before impairments and provisions of EUR 497. 6 
million, up 24% YoY, while profit after tax declined by 
only 7% compared to the previous year, as the 2023 
result benefited from the deferred tax assets booking 
and the release of impairments of equity investments.  
EUR 478. 2 
million
result a.t.
39% 
contribution to  
NLB Group’s  
result a.t.
No.  1 
bank in the country  
(by total assets)
31. 3% 
market share  
by total assets
Financial and business performance
Table 20: Key performance indicators of NLB(i)
in EUR thousands
2024
2023
Change YoY
Key performance indicators
Net interest income
431,880
372,566
 16%
Net non-interest income
378,182
265,946
 42%
Total costs
-312,458
-237,864
 -31%
Impairments and provisions
14,386
78,098
 -82%
Result before tax
511,990
478,746
 7%
Result after tax
478,161
514,287
 -7%
Financial position statement indicators
Total assets
16,975,091
16,014,776
 6%
Net loans to customers
8,657,312
7,156,068
 21%
Gross loans to customers
8,815,651
7,276,656
 21%
Deposits from customers 
12,293,708
11,881,563
 3%
Equity
2,525,609
2,249,451
 12%
Key financial indicators
Total capital ratio
24.4%
25.2%
-0.9 p.p.
Net interest margin
2.9%
2.8%
0.1 p.p.
ROE a.t.
19.8%
27.9%
-8.1 p.p.
ROA a.t.
2.9%
3.5%
-0.6 p.p.
CIR
34.5%
37.3%
-2.8 p.p.
NPL volume
148,119
138,004
7%
NPL ratio (internal def.: NPL/Total loans)
1.4%
1.2%
0.2 p.p.
Market share by total assets
31.3%
30.2%
1.1 p.p.
LTD
70.4%
60.2%
10.2 p.p.
(i) Data on a stand-alone basis as included in the Group’s consolidated financial statements. Merger of NLB and N Banka on 1 September 2023. Tax on the 
balance sheet excluded from the calculation of CIR from 2024 on.

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Table 21: Key performance indicators of N Banka(i)
in EUR thousands
2023
Key performance indicators
 
Net interest income
27,822
Net non-interest income
5,225
Total costs
-16,811
Impairments and provisions
511
Result before tax
16,747
Result after tax
13,389
(i) Data on a stand-alone basis as included in the Group’s consolidated 
financial statements. Data for 2023 are for the period January–August, a 
merger of NLB and N Banka on 1 September 2023.
Table 22: Capital realisation YoY and surplus over OCR+P2G of NLB 
in EUR millions
 
31 Dec 2024
31 Dec 2023
Change YoY
Surplus over 
OCR+P2G 
31 Dec 2024
Common Equity Tier 1 capital
2,101.4
1,734.6
366.8
863.3
Tier 1 capital
2,183.4
1,816.6
366.8
733.7
Total capital
2,716.8
2,324.1
392.7
984.9
Total risk exposure amount (RWA)
11,152.7
9,207.5
1,945.2
 
Common Equity Tier 1 Ratio
18.8%
18.8%
0.0 p.p.
7.7 p.p.
Tier 1 Ratio
19.6%
19.7%
-0.2 p.p.
6.6 p.p.
Total Capital Ratio
24.4%
25.2%
-0.9 p.p.
8.8 p.p.

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NLB Komercijalna 
Banka, Beograd 
NLB Komercijalna Banka, Beograd, is the second largest 
bank within the NLB Group.  As of the end of 2024, it 
ranked as the fifth-largest bank in the Republic of Serbia 
by market share.  Throughout 2024, the bank continued 
transforming its business model, which is reflected in 
all segments of its sales activities.  More specifically, 
the bank once again outpaced the market in terms of 
growth, while at the same time fortified its position as 
one of the leading banking institutions in Serbia.  Great 
emphasis was also placed on the renewal of branches 
and the digitalisation of operations to provide digital 
solutions for its customers.  Over the past year, it has 
also devoted much attention to financing green projects.
Through its sponsorships in the previous year, the bank 
supported several key areas and thus contributed to 
overall progress in its region.  The bank was once again 
recognised as the Best Employer in Serbia, and for the 
first time, it earned the international "Top Employer" 
award.  Additionally, after migrating card issuing to 
a new service provider, the bank introduced Google 
Pay, further enhancing its digital banking services.  
Moving forward, the bank is committed to maintaining 
its position as a top choice for both customers and 
employees.  Its goal is to remain a fast, simple, and 
efficient bank among the best in lending and deposit 
services in Serbia, and a leading bank in contributing to 
a sustainable future.
Financial and business performance
Table 23: Key performance indicators of NLB Komercijalna Banka, Beograd(i)
in EUR thousands
2024
2023
Change YoY
Key performance indicators
Net interest income
238,156
211,296
 13%
Net non-interest income
53,237
49,686
 7%
Total costs
-125,759
-113,634
 -11%
Impairments and provisions
-5,694
1,933
-
Result before tax
159,940
149,281
 7%
Result after tax
140,482
132,313
 6%
Financial position statement indicators
Total assets
5,553,546
5,019,429
 11%
Net loans to customers
3,290,707
2,811,599
 17%
Gross loans to customers
3,333,958
2,848,543
 17%
Deposits from customers 
4,510,793
4,004,112
 13%
Equity
865,359
827,575
 5%
Key financial indicators
Total capital ratio
22.9%
27.1%
-4.2 p.p.
Net interest margin
4.8%
4.7%
0.1 p.p.
ROE a.t.
16.3%
16.9%
-0.5 p.p.
ROA a.t.
2.7%
2.8%
-0.1 p.p.
CIR
43.2%
43.5%
-0.4 p.p.
NPL volume
24,020
22,490
7%
NPL ratio (internal def.: NPL/Total loans)
0.5%
0.6%
0.0 p.p.
Market share by total assets
9.8%
9.9%
-0.1 p.p.
LTD
73.0%
70.2%
2.7 p.p.
(i) Data on a stand-alone basis as included in the Group’s consolidated financial statements.
Retail banking
The retail segment recorded 15% YoY growth in gross 
loans over the average market growth, driven mainly 
by the increased volume of consumer loans. The bank 
continued to grow its market share of retail loans to 12.3%. 
Significant double-digit growth in consumer loans 
(22% YoY) increased the market share to 11.0%. Despite 
a decline in demand in the housing segment, growth 
above the market peers was achieved at 9% YoY, 
thus boosting the share in the housing segment by 
approximately 15 bps to 12.9%.
The deposit base increased by 8% YoY. The interest 
margin in the retail segment was still high, but it was 
under pressure from competition. 
Corporate banking
The corporate segment marked a significant 19% growth 
in gross loans in 2024. The bank aimed to build a strong 
value proposition for all products and services in the 
cross- and upselling programme, which also added 
value to customers. 
The bank participated in green project financing, thus 
confirming its commitment to the green agenda and ESG 
targets by supporting the increase of renewable energy 
in Serbia. The bank also approved several project 
financings for important real estate developments and 
sovereign funding for road infrastructure development.
EUR 140. 5 
million
result a.t.
27% 
contribution to  
NLB Group’s  
result a.t.
5th 
largest  
bank in the country
9. 8% 
market share  
by total assets

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Annual Report 2024
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Financial 
Report
NLB Banka, Skopje
The bank is a leading banking institution in the local 
market, and is recognised by the National Bank as 
a systemically important bank.  In 2024, its success 
was reaffirmed and recognised by receiving several 
prestigious awards and confirmations in the fields 
of banking, ESG, and corporate practices, and 
demonstrated humanity and solidarity.
The bank continues to support the country’s 
population and economy.  The focus remains on 
digitalisation and improving digital channels to 
increase customer digital penetration, improving 
customer experience, and expanding the portfolio of 
products and services, particularly in "green" offerings 
and socially responsible projects.  
As follows, the bank introduced a new online payment 
functionality, Pay by Link, as the first and only bank 
on the local market which allows the client to pay for 
goods and services via the link sent by the merchant.  
Additionally, the Bank introduced Garmin Pay, an 
innovative and modern solution for contactless 
payment with just a smartwatch and NLB Smart POS.  It 
is a new technological solution for accepting contactless 
card payments through which merchants can use their 
mobile phones as POS terminals.  
Throughout the year, the bank also signed two loan 
agreements to support socially responsible, green, and 
energy-efficiency investments: one with the French 
Development Agency through the Development Bank 
of North Macedonia, and the other with the European 
Bank for Reconstruction and Development.
Financial and business performance
Table 24: Key performance indicators of NLB Banka, Skopje(i)
in EUR thousands
2024
2023
Change YoY
Key performance indicators
Net interest income
76,487
65,406
 17%
Net non-interest income
25,436
21,198
 20%
Total costs
-39,305
-36,416
 -8%
Impairments and provisions
15,110
-761
-
Result before tax
77,728
49,427
 57%
Result after tax
67,838
44,517
 52%
Financial position statement indicators
Total assets
2,158,767
1,902,260
 13%
Net loans to customers
1,394,123
1,216,188
 15%
Gross loans to customers
1,439,456
1,276,133
 13%
Deposits from customers 
1,733,845
1,499,509
 16%
Equity
322,944
279,987
 15%
Key financial indicators
Total capital ratio
17.4%
18.9%
-1.4 p.p.
Net interest margin
4.0%
3.7%
0.3 p.p.
ROE a.t.
22.9%
16.5%
6.5 p.p.
ROA a.t.
3.5%
2.4%
1.0 p.p.
CIR
38.6%
42.0%
-3.5 p.p.
NPL volume
36,214
48,791
-26%
NPL ratio (internal def.: NPL/Total loans)
2.1%
3.1%
-1.0 p.p.
Market share by total assets
15.9%
15.6%
0.3 p.p.
LTD
80.4%
81.1%
-0.7 p.p.
(i) Data on a stand-alone basis as included in the Group’s consolidated financial statements.
Retail banking
Gross loans grew 10% YoY, with the increase in housing 
(14%) and consumer loans (9%), surpassing the 2024 
market growth. The highest amounts of disbursed loans in 
the retail segment led to an increase in the market share 
to 22.8%. The bank focuses on the customer journey and 
anticipates customers’ needs.
The deposit base increased by 16% YoY. The interest 
margin in the retail segment was still relatively high, 
but it was under pressure from competition. The key 
drivers of income growth were the portfolio increase, 
foreign payment operations, account management, 
and bancassurance. 
Corporate banking
At the end of 2024, the bank held a market share of 12.9%, 
driven by an increase in corporate gross loans of 19% YoY. 
Considering its strategic orientation, NLB Banka, Skopje 
kept supporting investments in renewable sources and 
projects aimed at increasing the corporate segment’s 
energy efficiency, modernisation, and automation.
The bank grew its portfolio in the segment of long-term 
financing of highly creditworthy clients, securing a stable 
portfolio and revenue generation. The bank’s total 
outstanding balance in project financing was EUR 51.7 
million and almost EUR 40 million outstanding loans were 
approved for investments in renewable sources, energy-
efficient investments, and green buildings (according to 
the EBRD methodology for green buildings).
NLB Banka, Skopje also supported many export-oriented 
companies by offering them services and products to 
help them adapt to emerging market conditions. In 
response to macroeconomic developments, corporate 
interest rates were aligned with market conditions 
throughout the year.
EUR 67. 8 
million
result a.t.
11% 
contribution to  
NLB Group’s  
result a.t.
15. 9% 
market share by total assets
3rd 
largest bank in the country

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Report
NLB Banka,  
Banja Luka 
In 2024, the bank remained the second largest bank in 
the Republic of Srpska market, reaffirming its status as 
a leading retail bank with an increased market share 
of 23. 0% (increased by 1 p. p.  YoY).  The predominant 
strength of the bank was its market position in the 
corporate and retail segments, as well as its solid 
deposit base.  The bank received several "Golden BAM" 
awards for the highest ROE, ROA, and, for the second 
year in a row, the award for being the most innovative 
bank in the market of Bosnia and Herzegovina, along 
with its sister bank NLB Banka, Sarajevo.  Further 
strengthening its commitment to innovation, the bank 
introduced Garmin Pay, expanding its range of digital 
payment solutions.
EUR 29. 5 
million
result a.t.
6% 
contribution to  
NLB Group’s  
result a.t.
2nd 
largest bank in the  
Republic of Srpska 
20. 9% 
market share  
by total assets
Financial and business performance
Table 25: Key performance indicators of NLB Banka, Banja Luka(i)
in EUR thousands
2024
2023
Change YoY
Key performance indicators
Net interest income
38,473
32,475
 18%
Net non-interest income
18,512
14,399
 29%
Total costs
-23,228
-19,433
 -20%
Impairments and provisions
-1,351
-763
 -77%
Result before tax
32,406
26,678
 21%
Result after tax
29,510
24,269
 22%
Financial position statement indicators
Total assets
1,172,113
1,040,630
 13%
Net loans to customers
644,579
556,960
 16%
Gross loans to customers
664,344
575,960
 15%
Deposits from customers 
927,972
840,115
 10%
Equity
130,314
107,270
 21%
Key financial indicators
Total capital ratio
17.8%
15.9%
1.9 p.p.
Net interest margin
3.6%
3.4%
0.3 p.p.
ROE a.t.
24.9%
24.2%
0.7 p.p.
ROA a.t.
2.7%
2.4%
0.3 p.p.
CIR
40.8%
41.5%
-0.7 p.p.
NPL volume
7,445
5,543
34%
NPL ratio (internal def.: NPL/Total loans)
0.8%
0.7%
0.1 p.p.
Market share by total assets
20.9%
20.1%
0.7 p.p.
LTD
69.5%
66.3%
3.2 p.p.
(i) Data on a stand-alone basis as included in the Group’s consolidated financial statements.
Retail banking
Retail banking recorded strong double-digit YoY growth 
in gross loans (17%), while deposits grew by 12% YoY. 
Consumer loans increased by 20%, and housing loans 
increased by 15% YoY. The market share in retail loans 
rose by 1.0 p.p. YoY and reached 23.0%, while the market 
share in retail deposits was 25.9%. The key drivers of 
income growth were interest income and income from 
accounts and payments processing. 
The focus remained on the retail portfolio growth, 
particularly on introducing additional customer services, 
especially in digitalisation and bancassurance services.
Corporate banking
Corporate banking recorded YoY growth in gross loans 
(15%) by supporting local companies in short- and long-
term projects and financing.
Corporate deposits recorded YoY growth of 15%, 
enabling the bank’s organic growth.

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NLB Banka, Sarajevo 
In 2024, the bank achieved 10% growth in total assets, 
surpassing EUR 1 billion for the first time, as well as 
strong profitability and a 12% growth in net profit.  The 
predominant strength of the bank is seen in housing 
and consumer lending, which largely contribute to 
the high share of net non-interest income (32% of 
net fee and commission income in total net operating 
income).  Additionally, the bank achieved 12% YoY 
growth in net interest income, driven by a substantial 
surge in loan volume.
In 2024, the bank actively contributed to the country’s 
green financing initiatives and launched new digital 
products, including introducing Garmin Pay as the 
first bank in Bosnia and Herzegovina.  It also gained 
significant visibility through various sponsorships and 
promotions; among other things, together with NLB 
Group, it donated EUR 1 million to flooded areas in 
Bosnia and Herzegovina and received "Golden BAM" 
for innovations for 2024.  Furthermore, the bank’s 
President of the Management Board, Lidija Žigić, was 
honoured with the prestigious title of "Woman of the 
Year 2024" and "Ladies In Ambassador 2025. "
EUR 14. 4 
million
result a.t.
3% 
contribution to  
NLB Group’s  
result a.t.
6th 
largest bank in the  
Federation of Bosnia  
and Herzegovina
6. 0% 
market share  
by total assets
Financial and business performance
Table 26: Key performance indicators of NLB Banka, Sarajevo(i)
in EUR thousands
2024
2023
Change YoY
Key performance indicators
Net interest income
28,436
25,490
 12%
Net non-interest income
13,093
11,203
 17%
Total costs
-22,824
-19,877
 -15%
Impairments and provisions
-3,304
-2,939
 -12%
Result before tax
15,401
13,877
 11%
Result after tax
14,384
12,819
 12%
Financial position statement indicators
Total assets
1,005,053
917,233
 10%
Net loans to customers
633,666
575,560
 10%
Gross loans to customers
655,136
597,715
 10%
Deposits from customers 
831,022
749,708
 11%
Equity
107,662
95,980
 12%
Key financial indicators
Total capital ratio
16.9%
17.8%
-0.9 p.p.
Net interest margin
3.1%
3.0%
0.1 p.p.
ROE a.t.
14.1%
13.6%
0.5 p.p.
ROA a.t.
1.5%
1.5%
0.1 p.p.
CIR
55.0%
54.2%
0.8 p.p.
NPL volume
14,854
15,732
-6%
NPL ratio (internal def.: NPL/Total loans)
1.7%
2.0%
-0.3 p.p.
Market share by total assets
6.0%(ii)
6.2%
-0.1 p.p.
LTD
76.3%
76.8%
-0.5 p.p.
(i) Data on a standalone basis as included in the consolidated financial statements of the Group.
(ii) Market share as at 30 September 2024.
Retail banking
Retail banking recorded YoY growth in gross loans, 
reaching 12%, propelled by the expansion of housing 
and consumer loans, which continued to increase 
market share. Housing loans experienced a YoY increase 
of 26%, while the consumer loans portfolio grew by 
9% YoY, attributed to heightened demand, various 
campaigns, and increased employee engagement. In 
2024, the focus was on retail portfolio growth, client 
acquisition, digital transformation, cash transition, and 
the introduction of new innovative services to clients. 
Retail deposits reached a YoY growth of 13%, which 
supported the bank’s organic growth.
Corporate banking
The corporate banking segment achieved YoY growth 
in gross loans, reaching 4%, while corporate deposits 
had substantial YoY growth of 11%. The focus was on 
continuously acquiring new creditworthy clients for loan 
growth. A positive trend was observed in the growth 
of the new clients and the volume of the guarantees 
portfolio. Additionally, the volume of green lending 
increased, positioning the bank for greater involvement 
in renewable energy financing.

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Report
NLB Banka, Prishtina 
In 2024, the bank ranked second in profitability, 
increasing its net profit by 3%.  It was also the second-
largest bank in Kosovo, increasing its total assets 
by 16% YoY.  The bank’s predominant strength has 
been providing a full spectrum of financial services 
to both retail and corporate clients, while also 
leading the market in innovations within the local 
banking sector.  Net interest income grew by 9% 
YoY, mainly due to increased lending activities and 
optimising investments in securities and the balance 
sheet.  In 2024, the bank was the first to introduce 
an end-to-end mobile solution for retail lending.  
Strengthening its commitment to digital innovation, 
the bank also introduced Google Pay and Garmin Pay, 
expanding its range of contactless payment options.
The bank received several prestigious awards from 
the Kosovo Chamber of Commerce awards for 
"Employer of the Year 2024" and "Taxpayer of the Year 
2024," and from SOS Village for "The Friend of Children 
for 2024. " The bank was also recognised by the EBRD 
with the "Most Active Local Bank in Using TFP Line" 
award for several consecutive years.
EUR 37. 0 
million
result a.t.
6% 
contribution to  
NLB Group’s  
result a.t.
2nd 
largest bank  
in the country
17. 0% 
market share  
by total assets
Financial and business performance
Table 27: Key performance indicators of NLB Banka, Prishtina(i)
in EUR thousands
2024
2023
Change YoY
Key performance indicators
Net interest income
51,444
47,165
 9%
Net non-interest income
8,164
8,017
 2%
Total costs
-17,562
-15,995
 -10%
Impairments and provisions
-1,094
776
-
Result before tax
40,952
39,963
 2%
Result after tax
37,028
35,968
 3%
Financial position statement indicators
Total assets
1,426,862
1,229,757
 16%
Net loans to customers
996,781
831,333
 20%
Gross loans to customers
1,028,521
866,730
 19%
Deposits from customers 
1,138,254
1,008,261
 13%
Equity
173,827
149,669
 16%
Key financial indicators
Total capital ratio
18.1%
15.8%
2.3 p.p.
Net interest margin
4.1%
4.2%
-0.1 p.p.
ROE a.t.
23.8%
27.3%
-3.4 p.p.
ROA a.t.
2.9%
3.2%
-0.3 p.p.
CIR
29.5%
29.0%
0.5 p.p.
NPL volume
17,044
16,234
5%
NPL ratio (internal def.: NPL/Total loans)
1.4%
1.6%
-0.2 p.p.
Market share by total assets
17.0%
16.9%
0.1 p.p.
LTD
87.6%
82.5%
5.1 p.p.
(i) Data on a stand-alone basis as included in the Group’s consolidated financial statements. 
Retail banking
In 2024, the bank achieved YoY growth of 29% in gross 
loans and 14% in deposits. The growth in retail was 
predominately fuelled by heightened loan demand and 
a further rise in the general consumption pattern. This, 
in turn, has resulted in an inflation-driven increase in 
real estate prices. The growth in housing loans reached 
23%, and consumer loans showed a significant 40% YoY 
increase. Digital penetration as a share of active users in 
total increased from 23% to 30% YoY. In 2024, the bank 
was the first on the market to introduce an end-to-end 
mobile solution for retail lending.
In addition, the bank has signed several partnership 
agreements with construction and trade companies 
to finance their products and boost the performance 
committed by the sales department. 
Corporate banking
Corporate banking recorded YoY growth of 12% in gross 
loans, mainly driven by the disruption of the normal 
supply chain (external factors) and the cross-selling 
of products to existing corporate clients who mainly 
targeted new retail and SME clients. The optimisation of 
the bank’s liquidity structure was highlighted by a 15% 
YoY deposits increase. The key drivers of income growth 
were working capital loans, credit lines, and overdrafts. 
Cooperation on the Group level resulted in financing the 
construction of a major locally recognised project that 
contributed largely to clean energy production from 
renewable sources. Digital penetration as a share of 
active users in total increased from 76% to 90% YoY.

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Annual Report 2024
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NLB Banka, 
Podgorica
In 2024, the bank ranked third among 11 banks in the 
market and was identified as a systemically important 
bank.  The predominant strength of the bank lies 
in housing and consumer lending, making it an 
important player in the local market.  
After being declared the Best Bank in Montenegro 
for the third consecutive year and the "Best Bank for 
Real Estate" by the respected financial magazine 
"Euromoney," NLB Banka Podgorica received further 
international recognition at year’s end.  The prestigious 
financial magazine "The Banker" declared NLB Banka, 
Podgorica, the "Bank of the Year" for 2024.
The bank expanded its payment services by 
introducing Apple Pay and Garmin Pay.  In the last 
quarter of 2024, the bank became the first bank in 
Montenegro to introduce the new ISO 20022 standard 
for cross-border payments.  The introduction of 
the new standard is a prerequisite for the bank’s 
connection to the SEPA Credit Transfer scheme 
planned for 2025.
EUR 27. 7 
million
result a.t.
5% 
contribution to  
NLB Group’s  
result a.t.
3rd 
largest bank  
in the country
14. 3% 
market share  
by total assets
Financial and business performance
Table 28: Key performance indicators of NLB Banka, Podgorica(i)
in EUR thousands
2024
2023
Change YoY
Key performance indicators
Net interest income
45,987
40,335
 14%
Net non-interest income
9,203
8,955
 3%
Total costs
-24,069
-20,418
 -18%
Impairments and provisions
1,501
3,238
 -54%
Result before tax
32,622
32,110
 2%
Result after tax
27,714
26,658
 4%
Financial position statement indicators
Total assets
1,034,523
971,149
 7%
Net loans to customers
669,999
584,526
 15%
Gross loans to customers
686,730
603,349
 14%
Deposits from customers 
846,589
798,018
 6%
Equity
119,729
120,390
 -1%
Key financial indicators
Total capital ratio
18.6%
19.2%
-0.6 p.p.
Net interest margin
5.1%
4.8%
0.3 p.p.
ROE a.t.
22.1%
22.9%
-0.8 p.p.
ROA a.t.
2.8%
2.9%
-0.1 p.p.
CIR
43.6%
41.4%
2.2 p.p.
NPL volume
17,897
24,140
-26%
NPL ratio (internal def.: NPL/Total loans)
2.1%
3.2%
-1.1 p.p.
Market share by total assets
14.3%
14.4%
-0.1 p.p.
LTD
79.1%
73.2%
5.9 p.p.
(i) Data on a standalone basis as included in the consolidated financial statements of the Group.
Retail banking
The retail segment recorded 16% YoY growth in gross 
loans and 7% in deposits. Over half of the retail portfolio 
consists of consumer loans, while the remainder is 
allocated to housing loans. The growth in gross loans 
was recorded by the increase in consumer loan volume 
by 20% YoY and housing loans by 13% YoY. Consumer 
loan growth was affected by timely organised and well-
executed consumer loan campaigns following increased 
pensions at the beginning of 2024 and later tax reform 
through the new programme Europa 2. In 2024, the 
focus was on retail consumer portfolio growth, with 
particular emphasis on introducing additional services 
for customers, especially in digitalisation. 
Corporate banking
The corporate banking segment recorded YoY growth 
in gross loans of 14% and 3% in deposits. The loan 
portfolio predominantly consisted of large corporates, 
which increased by 22% YoY. By improving the existing 
portfolio quality, the new production of EUR 66.7 million 
was recorded in all large corporates and SME segments. 
In cooperation with the EU, the bank and EBRD signed a 
contract worth EUR 3 million to contribute to developing 
the SME sector in Montenegro. The funds are provided 
within the SME Go Green programme, which the EU 
finances through the Western Balkans Investment 
Framework (WBIF).

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Leasing operations
Leasing is one of the strategic pillars of the NLB 
Group’s operations.  Leasing services address customer 
needs, which is why NLB Group decided to gradually 
expand this activity, first by entering the Slovenian 
market with NLB Lease&Go, leasing, Ljubljana in 
the spring of 2020, and then by establishing two 
new leasing companies in 2022 in North Macedonia 
and Serbia, and recently by acquiring SLS HOLDCO, 
Ljubljana, the parent company of Summit Leasing 
Slovenija, Ljubljana (SLS) and its Croatian subsidiary 
Mobil Leasing, Zagreb (MBL) in September 2024.  The 
leasing services offered by the members of the NLB 
Group complement the banks’ lending and enable 
individuals and legal entities to choose the option that 
best suits their needs, situation, and wishes.  Leasing 
will become an important part of the Group.  The plan 
is that through organic growth, it would contribute 
more than EUR 2 billion to the total balance sheet of 
the NLB Group by 2030.  
NLB Lease&Go, leasing, 
Ljubljana
NLB Lease&Go, leasing, Ljubljana is one of the 
leasing companies in the Slovenian vehicle leasing 
market, with EUR 349.0 million in total assets, and 
an 11.2% market share11 as at 31 December 2024. NLB 
Lease&Go, leasing, Ljubljana offers services for finance 
leases and operative leases on movable property, 
including financing personal and commercial vehicles, 
production and other equipment, vessels, and more. 
As at 31 December 2024, the NLB Lease&Go, leasing, 
Ljubljana gross credit portfolio contribution to the 
Group amounted to EUR 319.8 million. The portfolio’s 
structure of EUR 132.7 million (i.e., 41% of the total) refers 
to individuals and the rest to corporate. 
Table 29: Key performance indicators of NLB Lease&Go, leasing, Ljubljana(i)
in EUR thousands
2024
2023
Change YoY
Key performance indicators
Net interest income
8,847
6,464
 37%
Net non-interest income
1,888
4,424
 -57%
Total costs
-8,901
-7,757
 -15%
Impairments and provisions
-764
-538
 -42%
Result before tax
1,070
2,593
 -59%
Result after tax
3,251
1,664
 95%
Financial position statement indicators
Total assets
348,958
283,012
 23%
Net loans to customers
318,458
256,531
 24%
Gross loans to customers
319,776
257,509
 24%
Equity
29,551
21,251
 39%
Key financial indicators
ROE a.t.
13.4%
8.1%
5.3 p.p.
ROA a.t.
1.0%
0.7%
0.4 p.p.
CIR
82.9%
71.2%
11.7 p.p.
NPL volume
2,371
1,148
107%
NPL ratio (internal def.: NPL/Total loans)
0.7%
0.4%
0.3 p.p.
Market share of leasing portfolio
11.2%
9.7%
1.6 p.p.
(i) Data on a standalone basis as included in the consolidated financial statements of the Group. 
11 Market share of leasing portfolio. Change in methodology: as of 31 December 2024, the leasing portfolio in banks is no longer included in the calculation.

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Summit Leasing Slovenija, 
Ljubljana
With the signing of the Shares Purchase Agreement 
on 30 November 2023 and closing the transaction on 
11 September 2024, NLB became the sole shareholder of 
SLS HOLDCO, Ljubljana, the parent company of Summit 
Leasing Slovenija, Ljubljana (SLS) and its Croatian 
subsidiary Mobil Leasing, Zagreb (MBL), together 
forming the SLS Group. Completing the transaction is 
another step in transforming NLB Group into one of 
the regional champions. With this transaction, NLB 
re-entered the Croatian market, thus becoming the only 
financial institution in the region that offers at least one 
form of financing in all markets of the former common 
country. In the Croatian market, where Summit Leasing 
Slovenija operates through its subsidiary Mobil Leasing, 
Zagreb, we plan to gradually strengthen our presence.
Summit Leasing Slovenija, Ljubljana, is an undisputed 
leader in the Slovenian vehicle leasing market, with 
EUR 926.2 million in total assets, and with a 27.9% 
market share12 as at 31 December 2024. The company 
is the leading leasing provider for new and used 
passenger cars, and a provider of point-of-sale 
consumer credit. As at 31 December 2024, the Summit 
Leasing Slovenija, Ljubljana gross credit portfolio 
contribution to the Group amounted to EUR 867.4 million, 
of which EUR 560.6 million (i.e., 65% of the total) relates 
to individuals. The vast majority of the remaining part 
belongs to corporate. By 31 December 2024, Summit 
Leasing Slovenija, Ljubljana had generated a result 
before impairments and provisions of EUR 2.3 million.
The merged entity’s pro-forma market share13 as at 
31 December 2024 is 39.1% (considering the envisaged 
integration with NLB Lease&Go, leasing, Ljubljana), 
positioning the NLB Group as the market leader in the 
Slovenian leasing market.
12 Market share of leasing portfolio. Change in methodology: as of 31 December 2024, the leasing portfolio in banks is no longer included in the calculation.
13 Market share of leasing portfolio. Change in methodology: as of 31 December 2024, the leasing portfolio in banks is no longer included in the calculation.
Table 30: Key performance indicators of NLB Summit Leasing Slovenija, Ljubljana
in EUR thousands
Sep - Dec 2024(i)
Jan - Dec 2024(ii)
Key performance indicators
Net interest income
9,793
16,245
Net non-interest income
3,086
9,757
Total costs
-8,975
-23,708
Impairments and provisions
-5,223
-2,266
Result before tax
-1,319
28
Result after tax
-1,009
3
Financial position statement indicators
 31 Dec 2024(ii)
 31 Dec 2024(ii)
Total assets
920,336
926,217
Net loans to customers
845,181
852,721
Gross loans to customers
851,008
867,360
Equity
102,906
108,787
Key financial indicators
CIR
69.7%
91.2%
NPL volume
25,092
NPL ratio (internal def.: NPL/Total loans)
2.9%
Market share of leasing portfolio
27.9%
(i) Data on a standalone basis as included in the consolidated financial statements of the Group. Due to acquisition of NLB Summit Leasing Slovenija, 
Ljubljana in September 2024 data for 2024 are for the period September-December 2024.
(ii) Data in local financial statements. Key performance indicators for full-year 2024. 
After the takeover of Summit Leasing Slovenija, 
Ljubljana, governance activities of the NLB Group 
were ensured (new governance rules, along with the 
appointment of the Supervisory and Management 
Boards changes). The harmonisation of both acquired 
entities (SLS and MBL) with NLB Group standards 
is ongoing. The merger of the Slovenian leasing 
entities (NLB Lease&Go, leasing, Ljubljana and SLS) 
is planned for June/July 2025. NLB’s current focus is 
on managing a seamless merger process to ensure a 
smooth transition, retaining operational efficiency, and 
ensuring harmonisation with the NLB Group. The key 
focus remains on clients and their needs, employees, the 
dealer network, and all related stakeholders.
In 2025, the contribution to profit before tax of the joint 
entity is expected to be around EUR 20 million and 
grow further to exceed EUR 30 million p.a. by 2027. It 
includes a positive impact of EUR 3–5 million p.a. from 
cost synergies with an expected full run-rate for 2026 
onward. NLB Group’s result in 2025 will be further 
strengthened on the consolidated level with EUR 8 
million in additional funding synergies. These funding 
synergies will further increase with the growth of the 
leasing business in the coming years. The planned 
integration costs are EUR 8–9 million.
The realisation of cost synergies, funding synergies and 
business activation, together with a strict cost agenda, 
should bring the CIR of the joint entity to levels below 
40% in 2026.

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Asset management 
operations
NLB Skladi, Ljubljana
NLB Skladi, Ljubljana, Slovenia’s largest mutual fund 
management company, maintains a high market 
share of 40. 7% and is the largest asset management 
company by total assets under management.  The 
company delivered strong results in 2024, with net 
inflows into the NLB Skladi Umbrella fund amounting 
to EUR 286 million and gaining a market share of 
55% in net sales on the Slovenian market.  The total 
assets under management grew by 29% YoY to 
EUR 3,048. 6 million, of which EUR 2,544. 8 million 
consisted of mutual funds and EUR 503. 8 million in 
the discretionary portfolio.  In 2024, the company 
surpassed an important milestone of EUR 3 billion of 
total assets under management.  
NLB Skladi, Ljubljana plays a pivotal role in the NLB 
Group’s strategic activities, forming a cornerstone of 
the Group’s comprehensive business portfolio. The 
company offers a wide range of mutual funds and 
discretionary portfolio management services and, with 
regulatory approval from the Securities Market Agency 
(ATVP) in Slovenia on 5 July 2024, has ventured into 
managing alternative investment funds. By providing 
highly personalised asset management services, NLB 
Skladi, Ljubljana, delivers innovative and tailored 
investment solutions that align with its clients’ unique 
financial objectives.
With over 20 years of experience, NLB Skladi, Ljubljana, 
has solidified its leadership position in Slovenia’s asset 
management market. As of 31 December 2024, the 
company holds an impressive 40.7% market share by 
AuM, underscoring its dominance and commitment 
to excellence in the sector. In April 2024, NLB Skladi, 
Ljubljana, was honoured with eight prestigious awards 
at the annual "Moje finance" event, recognising the top-
performing mutual funds. NLB Skladi, Ljubljana, has 
been named the "Best Asset Management Company for 
the Three-Year Period" and "Best Asset Management 
Company for the Ten-Year Period."
Regionally, NLB Skladi, Ljubljana, continues its 
growth through strategic acquisitions, further 
enhancing its presence in the SEE region. On 23 May 
2024, the company entered the North Macedonian 
asset management market by acquiring Generali 
Investments, Skopje, and in August 2024 renamed it 
to NLB Fondovi, Skopje. To consolidate the ownership 
of the asset management companies within the NLB 
Group under the umbrella of NLB Skladi, Ljubljana, 
the ownership of the Serbian asset management 
company KomBank Invest, Beograd was transferred 
from NLB Komercijalna Banka, Beograd, to NLB Skladi, 
Ljubljana on 19 September 2024. In October 2024, it was 
renamed to NLB Fondovi, Beograd. These acquisitions 
represent more than an expansion of NLB Skladi’s asset 
management capabilities. They are key milestones 
in building a fully integrated financial ecosystem that 
leverages the strength of NLB Group’s presence in the 
region and ensures that cross-selling opportunities 
between the Group’s banking and asset management 
services meet the evolving needs of local investors. 
Table 31: Key performance indicators of NLB Skladi, Ljubljana(i)
in EUR thousands
2024
2023
Change YoY
Key performance indicators
Net interest income
2
31
 -94%
Net non-interest income
24,858
19,141
 30%
Total costs
-9,283
-7,453
 -25%
Impairments and provisions
0
0
-
Result before tax
15,577
11,719
 33%
Result after tax
12,113
9,498
 28%
Financial position statement indicators
Total assets
29,761
18,525
 61%
Equity
22,971
13,707
 68%
Key financial indicators
ROE a.t.
68.0%
81.0%
-12.9 p.p.
ROA a.t.
52.9%
60.3%
-7.4 p.p.
CIR
37.3%
38.9%
-1.5 p.p.
Market share by assets under management
40.7%
39.6%
1.1 p.p.
Total assets under management
3,048,581
2,359,847
 29%
(i) Data on a standalone basis as included in the consolidated financial statements of the Group. 
NLB Fondovi, Skopje
Since the end of May 2024, NLB Group has been 
enriched with a new member in the field of asset 
management. After obtaining all relevant approvals, 
NLB Skladi, Ljubljana, acquired Generali Investments, 
Skopje, on 23 May 2024 and rebranded the company to 
NLB Fondovi, Skopje, on 7 August 2024. 
NLB Fondovi, Skopje, is the third-largest asset manager 
in the North Macedonian market, holds an 18.8% market 
share. The company manages EUR 66.4 million in 
assets in different investment funds and portfolios. Net 
inflows in investment funds amounted to EUR 11.7 million, 
highlighting steady growth.  
NLB Fondovi, Beograd
On 6 May 2024, NLB Skladi, Ljubljana, signed a 
Shares Purchase Agreement with NLB Komercijalna 
Banka, Beograd, to acquire a 100% stake in KomBank 
Invest, Beograd. Following all relevant approvals, the 
transaction was successfully completed on 19 September 
2024. On 10 October 2024, KomBank Invest, Beograd 
was rebranded to NLB Fondovi, Beograd. The company 
manages EUR 58 million of assets in different investment 
funds and holds a 3.5% market share. The company 
recorded in 2024 net inflows in investment funds of EUR 
9.6 million, reflecting promising investor confidence and 
market expansion.

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Report
Risk Management
The self-funded model, strong liquidity, and solid capital position continued in 2024, demonstrating the Group’s 
financial resilience.  Efficient management of risks and capital is crucial for the Group to sustain long-term profitable 
operations.  A robust Risk Management framework is comprehensively integrated into the Group’s decision-making, 
steering, and mitigation processes, and it aims to support its business operations proactively.  The Group contributes 
to sustainable finance by incorporating environmental, social, and governance risks into its business strategies, risk 
management framework, and internal governance arrangements.
The Group has a well-diversified business model. Under 
its strategic orientations, it intends to be sustainably 
profitable, predominantly working with clients on its 
core markets, providing innovative but simple customer-
oriented solutions, and actively contributing to a 
sustainable, more balanced, and inclusive economic 
and social system. Efficient management of risks and 
capital is crucial for the Group to sustain long-term 
operations. Risk Management in the Group manages, 
assesses, and monitors risks within the Bank as the 
main entity in Slovenia and the competence centre for 
banking and leasing subsidiaries. 
Figure 56: Risk profile of NLB Group as at 31 December 2024
Based on the Group’s business strategy, credit risk 
is the dominant risk category, followed by credit 
spread, interest rate risk in the banking book, and 
operational risk. Credit risk management focuses on 
moderate risk-taking, striving to assure a diversified 
credit portfolio, adequate credit portfolio quality, the 
sustainable cost of risk, and optimal returns considering 
the risks assumed. The Group has limited exposure to 
the other aforementioned risks, while market and other 
non-financial risks are less important from a materiality 
perspective. The Group integrates and manages ESG 
risks within the existing types of risks, such as credit, 
liquidity, market, and operational risk, as part of its risk 
management framework. These risks are estimated as 
low, except for transition risk in the area of credit, which 
is assessed as low to medium. Liquidity risk tolerance is 
low. The Group must always maintain an appropriate 
level of liquidity and pursue a proper structure of 
financing sources.
Table 32: NLB Group’s Key Risk Appetite Indicators (KRIs) 
KRIs
31 Dec 2024
Total capital ratio
18.7%
CET1 ratio
15.3%
LCR
197.2%
NSFR
167.6%
Cost of risk
14 bps
NPL ratio (EBA definition)
2.0%
NPE (EBA definition)
1.1%
Interest rate risk (EVE)
5.0%
Lending growth, which was modest in the previous year 
due to increasing interest rate trends, peaked in 2024. 
During 2024, the Group’s credit portfolio remained of 
high-quality and well-diversified, with a stable rating 
structure and low level of NPL. There was no large 
concentration in any particular industry sector. The 
latter is particularly important as geopolitical tensions, 
the green transition, and other macro developments 
could materially impact specific industry sectors. The 
Group closely monitored the macroeconomic and 
geopolitical circumstances, remaining very prudent in 
identifying any increase in credit risk at a very early 
stage and being proactive in NPL management.
Furthermore, unfavourable trends in the German 
automotive industry did not have a significant impact on 
Slovenian export-oriented industry. Nevertheless, the 
Bank downgraded some clients in the "Manufacturing of 
1. 1%
low level of NPE (EBA def.)
2.7%
2.4%
10.6%
8.8%
5.0%
3.4%
67.1%
 Credit risk
 Concentration risk
 Credit spread risk
 Interest rate risk in banking book
 Operational risk
 Market risk
 Business, Strategic and Other risks

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basic metals" sub-industry to stage 2 and formed 
additional impairments. Despite this, the cost of risk 
remained relatively low, at 14 bps. The established 
impairments derive from portfolio development, new 
financing, and any portfolio deterioration. In contrast, 
the successful collection of previously written-off 
receivables and changes in risk parameters contributed 
positively to a low total net impact. 
The Group remained well capitalised and well above the 
risk appetite at both the Group and banking member 
levels. The Group’s liquidity position also remained 
strong, with liquidity indicators well above the regulatory 
requirements, indicating a low tolerance for liquidity 
risk. Significant attention was given to the structure 
and concentration of liquidity reserves while at the 
same time considering the potential adverse negative 
market movements. Investment activity continued with 
a balanced approach, focusing on identifying attractive 
market opportunities while managing credit spreads, 
interest rate risk, and capital consumption effectively. 
Interest rate risk exposure remained moderate and 
stayed well within the risk appetite tolerance. 
As a systemically important institution, the Group 
participates in the EBA EU-wide and ECB SSM Stress 
Test exercise. This EU-wide stress test is designed to 
assess the resilience of the European banking sector 
in the current uncertain and evolving macroeconomic 
environment, namely the aggravation of geopolitical 
tensions, which could lead to a significant decline in 
GDP. The results are expected to be published in early 
August 2025. 
In addition, in 2024, the Group participated in two ECB 
Stress test exercises: the 2024 EBA Fit-for-55 climate risk 
scenario analysis and the 2024 ECB Cyber Resilience 
Stress Test Exercise. These exercises allowed the ECB to 
assess how banks are prepared to handle with financial 
and economic shocks related to climate and cyber risk.
Risk Management and control are carried out through 
a clear organisational structure with defined roles 
and responsibilities. The organisation and delineation 
of competencies are designed to prevent conflicts of 
interest and ensure a transparent and documented 
decision-making process subject to an appropriate 
upward and downward flow of information. 
Competence line Risk Management in NLB is, by 
encompassing several professional areas,  
responsible for:
• formulating and controlling the Group’s Risk 
Management policies, 
• setting limits, 
• overseeing the harmonisation, 
• regular monitoring of risk exposures and limits based 
on centralised reporting on a Group level. 
The Group greatly emphasises the risk culture and 
awareness across the entire Group. The Group’s Risk 
Management framework is forward-looking and 
tailored to its business model and corresponding risk 
profile. The main risk principles and limits are defined by 
the Group’s Risk Appetite and Risk Strategy, which are 
designed in accordance with its business strategy. The 
Group regularly conducts risk identification as part of 
the ICAAP and ILAAP frameworks. All topical risks in this 
process, including ESG-related ones, are 
comprehensively assessed, monitored, and mitigated 
where necessary. Particular attention is given to 
integrating risk analysis into the decision-making 
process at both strategic and operating levels, ensuring 
diversification to avoid large concentrations, optimising 
capital usage and allocation, setting appropriate risk-
adjusted pricing, and ensuring overall compliance with 
internal rules and regulations. To adequately manage 
ICT risks and ensure compliance with the Digital 
Operational Resilience Act (DORA) requirements, a 
dedicated second line of defence has been established 
within the risk management function and ICT risk 
management framework. 
Risk Management focuses on managing and mitigating 
risks in line with the Group’s Risk Appetite and Risk 
Strategy, which form the foundation of the Group’s Risk 
Management framework. Within these frameworks, 
the Group monitors a range of risk metrics to ensure 
its risk profile remains consistent with its Risk Appetite. 
In addition, the Group is constantly enhancing its Risk 
Management system, where consistent integration of 
ICAAP, ILAAP, the Recovery plan, and other internal 
stress-testing capabilities into the Risk Management 
system is essential. Moreover, the Group emphasises 
their integration into the overall Risk Management 
system to assure proactive support for informed 
decision-making.
14 bps 
cost of risk  
on the Group level 
Proactive Risk 
Management 
in 2024
As a systemically important bank, the Bank is part 
of the Single Supervisory Mechanism (SSM).
Supervision falls under the jurisdiction 
of the Joint Supervisory Team (JST) of:
The Group adheres to ECB regulations, with its 
subsidiaries operating outside Slovenia complying 
with the rules set by the local regulators. Third-
party equivalents are approved in Serbia, 
Bosnia and Herzegovina, and North Macedonia, 
aligning local regulations with CRR rules.
Across the Group, risks are assessed, monitored, 
managed, or mitigated in a uniformed manner, as 
outlined in the Group’s Risk Management Standards, 
while also considering the specifics of the markets 
in which individual Group members operate.
ECB
BoS

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The uniform stress-testing programme, which includes 
internally developed models, stress scenarios, 
and sensitivity analysis, is regularly revised and 
complemented. The Group has established an internal 
ESG stress-testing framework to identify the most relevant 
financial vulnerabilities stemming from climate risk, which 
is continuously enhanced by incorporating available 
ESG-related data. This comprehensive stress-testing 
framework undergoes a regular internal validation cycle, 
and is supported by a robust validation framework. 
The Group ensures strict controls over the applied and 
selected risk approaches and internal models. 
The business and operating environment relevant 
to the Group’s operations is evolving, driven by 
trends such as sustainability, social responsibility, 
governance, changing customer behaviour, emerging 
new technologies, and competitors. These trends are 
actively contributing to a more sustainable, balanced, 
and inclusive economic and social system, alongside 
increasing new regulatory requirements. It should be 
noted that Risk Management is continuously adapting to 
identify and address new potential emerging risks.
Figure 57: NLB Group’s Risk Management Framework
Business strategy
ICAAP & ILAAP 
inputs
Risk identification
Risk Appetite / Risk strategy
(Limit system)
Capital and Financial planning
Results
Recovery plan
Assessment of liquidity and capital  
(significant deterioration)
ILAAP
•	 Economic and normative 
assessment of liquidity
•	 Stress tests
•	 Liquidity contingency plan 
(LCP)
ICAAP
•	 Economic and normative 
assessment of capital
•	 Stress tests

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Proactive Risk Management in 2024
A prudent capital-level 
position and attainment of 
interim MREL targets
One of the key objectives of Risk Management is to 
maintain a prudent capital position for the Group. The 
Group monitors its capital position at both the Group 
and individual subsidiary bank levels in accordance 
with its Risk Appetite. It also incorporates normative and 
economic perspectives as part of the established ICAAP 
process. As at 31 December 2024, the Group maintained 
a solid capital position and TCR of 18.7% (1.5 p.p. YoY 
decrease). The CET1 ratio, representing the highest 
quality capital, stood at 15.3% (1.1 p.p. YoY decrease).
Capital is higher mainly due to the partial inclusion 
of the 2024 profit (EUR 257.3 million) and revaluation 
adjustments (EUR 56.5 million). An increase in RWA 
in NLB Group for credit risk primarily relates to the 
ramping up lending activity across all NLB Group banks 
and the contribution from the acquired SLS Group. 
The growth in RWA was partially mitigated by CRR-
eligible real estate collaterals. The increase in RWAs for 
market risks and Credit Valuation Adjustments (CVA) is 
largely due to higher RWA for FX risk. The rise in RWA 
for operational risks mainly derives from the higher net 
interests and net fee and commission income, which led 
to an increased three-year average of relevant income. 
As at 31 December 2024, the Group meets all fully loaded 
regulatory requirements. Moreover, the regular ECB 
SREP assessment resulted in a stable P2R, remaining at 
2.12%, while Pillar 2 Guidance remains at a low level of 1%. 
The MREL requirement forms part of the Group’s risk 
appetite, whereby its fulfilment is regularly analysed and 
monitored. NLB complies with all interim targets. More 
information on MREL is available in the chapter Funding 
Strategy, MREL Compliance, and Capital.
Maintaining a solid 
liquidity position and 
structure 
Maintaining a solid liquidity position and structure 
is another key risk objective. The liquidity position 
remained stable and strong at the Group and individual 
subsidiary bank levels. The Group’s LCR decreased 
to 197.2% (down 48.5 p.p. YoY), remaining well above 
the risk appetite limit. The level of the unencumbered 
eligible liquid reserves remained high, representing 
33.2% of total assets. The Group holds sufficient liquidity 
reserves in the form of placements with the ECB, prime 
debt securities, and money market placements. The 
Group’s core funding base predominately consists of 
retail customer deposits, which are very stable and 
consistently growing. The LTD ratio increased to 73.7% 
from 66.2% at the end of 2023, though it remains at a 
very comfortable level. 
Figure 58: NLB Group’s Pillar 2 Requirement evolution 
2018
2019
2020
2021
2022
2023
2024
3.50%
3.25%
2.75%
2.75%
2.60%
2.40%
2.12%

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Maintaining adequate 
credit portfolio quality
Maintaining an adequate credit portfolio quality is the 
most important goal, focusing on cautious risk-taking 
and the quality of new loans, and leading to a diversified 
portfolio of customers. The Group constantly develops 
a wide range of advanced approaches in the credit risk 
assessment segment, in line with best banking practices, 
to further enhance the existing risk management tools 
while enabling faster customer responsiveness. The 
restructuring approach in the Group is focused on the 
early detection of clients facing potential financial 
difficulties and their proactive management. 
The Group actively supports the SEE markets by 
financing both existing and new creditworthy clients. 
The Group’s lending strategy focuses on its core retail 
and SME markets and selected corporate business 
activities within the region and the EU. In the Slovenian 
market, the focus is on providing tailored solutions for 
retail, medium-sized companies, and small enterprises. 
In the corporate segment, the Bank has established 
partnerships with selected corporate clients through 
different types of lending or investment instruments. 
All other banking members in the SEE region where 
the Group operates are universal banks, mainly 
focused on retail, medium-sized companies, and small 
enterprise segments. Their primary goal is to provide 
comprehensive services to clients while adhering to 
prudent risk management principles. In addition, with 
the acquisition of the SLS Group, the Group strengthened 
its leasing position in the Slovenian market and entered 
the Croatian market.
Figure 59: NLB Group structure of the corporate and retail credit portfolio (gross loans) by segment and geography (in EUR millions)
(i)  The largest part represents EU members. 
27%
26%
19%
28%
Retail 
consummer
4,213
SME
4,633
Retail 
hosing
4,522
Corporates
3,138
EUR 16. 5 
billion
SME
Corporate
Retail/Housing
Retail/Consumer
3,649
2,897
3,932
2,812
3,764
2,865
4,105
3,131
4,368
3,101
4,522
3,642
4,633
3,138
4,522
4,213
 31 Dec 2022 
 31 Dec 2023 
 31 Dec 2024 w/o SLS Group 
 31 Dec 2024
Slovenia
BiH
N. Macedonia
Montenegro
Kosovo
Serbia
Other(i)
50% 48% 49%
8%
9%
8%
9%
9%
9%
4%
5%
4%
6%
7%
6%
20%
1%
21%
2%
20%
3%
 31 Dec 2022 
 31 Dec 2023 
 31 Dec 2024
N. Macedonia 
1,468
Montenegro 
706
Kosovo 
1,067
Serbia 
3,375
Slovenia 
8,026
BiH 
1,350
Other(i) 
514
EUR 16. 5 
billion

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Lending growth, which was modest in 2023 due to rising 
interest rates, peaked in 2024. In the retail segment, 
fixed-interest rate lending prevailed, especially in the 
housing loan market. In the corporate segment, the Bank 
seized opportunities to finance some of the region’s 
top corporate clients while focusing on SMEs as its key 
segment. The current structure of the credit portfolio 
(gross loans to corporate and retail customers) consists 
of 53% retail clients, 19% large corporate clients, and 28% 
SME clients. The retail portfolio represents a significant 
share of the whole credit portfolio, with housing loans 
continuing to be the still prevailing segment. 
The corporate credit portfolio is well diversified, with 
no large concentration existing in any specific industry. 
This is particularly important to maintain, as geopolitical 
tensions, the green transition, and other macro factors 
could pose challenges to specific economic sectors.
Table 33: Overview of the NLB Group corporate loan portfolio by industry as at 31 December 2024 
Credit portfolio
in EUR millions
Corporate sector by industry
NLB Group
%
∆ Q4 2024
∆ YtD 2024
Accommodation and food service activities
241.9
3%
50.2
43.0
Act. of extraterritorial org. and bodies
0.0
0%
0.0
0.0
Administrative and support service activities
150.8
2%
3.9
39.5
Agriculture, forestry and fishing
383.9
5%
16.7
39.2
Arts, entertainment and recreation
20.9
0%
-0.8
0.8
Construction industry
773.9
10%
23.8
216.9
Education
23.2
0%
5.2
8.3
Electricity, gas, steam and air conditioning
616.5
8%
55.9
73.2
Finance
229.1
3%
59.0
84.8
Human health and social work activities
48.0
1%
0.0
10.6
Information and communication
233.6
3%
-24.3
-58.0
Manufacturing
1,764.5
23%
24.8
239.7
Mining and quarrying
42.5
1%
-1.3
-3.6
Professional, scientific and techn. act.
348.1
4%
77.9
113.2
Public admin., defence, compulsory social.
213.9
3%
10.6
14.4
Real estate activities
442.3
6%
49.5
64.9
Services
19.5
0%
5.2
5.5
Transport and storage
634.6
8%
4.7
15.6
Water supply
66.1
1%
-0.5
8.9
Wholesale and retail trade
1,517.3
20%
19.3
227.0
Other
0.1
0%
0.0
-2.6
Total Corporate sector
7,770.7
100%
379.9
1,141.4

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Table 34: Main manufacturing activities of NLB Group by stages as at 31 December 2024
Credit portfolio
in EUR millions
Main manufacturing activities
%
NLB 
Group
- o/w 
Stage 1
- o/w 
Stage 2
- o/w 
Stage 3
∆ 2024
- o/w 
Stage 1
- o/w 
Stage 2
- o/w 
Stage 3
∆ Q4 
2024
- o/w 
Stage 1
- o/w 
Stage 2
- o/w 
Stage 3
Manufacture of food products
3.9%
303.4
271.6
24.6
7.2
21.4
25.9
-8.5
4.0
20.9
22.0
-4.4
3.3
Manufacture of fabricated metal products, 
except machinery and equipment
2.6%
203.4
152.5
41.9
9.0
10.0
-24.6
32.7
1.9
-3.6
-4.2
0.4
0.2
Manufacture of basic metals
2.5%
192.1
122.3
68.7
1.1
36.1
-17.3
52.7
0.8
13.0
-44.9
57.2
0.6
Manufacture of electrical equipment
2.4%
183.4
179.0
4.0
0.3
-7.4
-10.4
3.0
-0.1
-28.1
-30.8
2.8
0.0
Manufacture of other non-metallic mineral products
1.5%
118.7
111.3
3.1
4.3
20.8
23.3
-5.1
2.6
0.9
1.7
-0.6
-0.2
Manufacture of motor vehicles, 
trailers and semi-trailers
1.3%
98.5
94.2
0.2
4.1
12.6
12.6
-1.8
1.7
3.2
3.2
-1.6
1.6
Manufacture of machinery and equipment n.e.c.
1.1%
86.8
79.1
6.5
1.2
7.4
6.5
0.1
0.8
-6.3
-6.3
-0.8
0.8
Manufacture of rubber and plastic products
1.1%
85.7
82.2
2.4
1.1
10.9
10.3
0.6
-0.1
2.3
0.6
1.6
0.0
Manufacture of basic pharmaceutical products 
and pharmaceutical preparations
1.0%
74.5
74.5
0.0
0.0
47.7
49.8
-2.0
0.0
-0.5
1.6
-2.0
0.0
Manufacture of wood and products of wood 
and cork, except furniture; manufacture of 
articles of straw and plaiting materials
0.7%
54.0
40.7
10.2
3.1
3.5
3.4
0.8
-0.7
-1.2
-1.6
0.8
-0.4
Manufacture of furniture
0.6%
44.9
38.5
4.2
2.3
-0.4
-3.8
2.5
0.9
-0.7
-3.4
2.9
-0.2
Manufacture of wearing apparel
0.6%
43.9
43.4
0.2
0.3
33.9
34.1
-0.1
-0.1
-0.2
0.1
-0.3
0.0
Other manufacturing activities
3.5%
275.3
248.3
22.6
4.4
43.3
47.6
-5.1
0.8
25.1
21.6
3.0
0.4
Total manufacturing activities
22.7%
1,764. 5
1,537.5
188.6
38.4
239. 7
157.3
69.8
12.6
24. 8
-40.4
59.2
6.0
A moderate transition to Stage 2 occurred in the sub-
industry "Manufacturing of basic metals" during Q4 
2024. The Bank identified several qualitative factors 
that led to the downgrade of certain clients and the 
recognition of Stage 2 impairments in 2024. 
The German automotive industry, which significantly 
influences the European market, is currently facing 
unfavourable trends. These challenges could affect 
Slovenia’s economy, as its automotive industry is 
export-oriented and integrated into the European 
supply chain. NLB Group has reviewed its portfolio 
and anticipates no significant threats to companies 
involved in manufacturing of automotive components 
or those related to car sales and maintenance services. 
Financing for both automotive industry segments 
represents a small part of the Bank’s portfolio – 
manufacturing accounts for 2.0% and sales for 2.9% of 
the corporate sector.
Figure 60: NLB Group exposure to the automotive industry as at 31 December 2024 
BiH 
10%
N. Macedonia 
10%
Montenegro 
4%
Slovenia 
40%
Serbia 
12%
Kosovo 
24%
˜EUR 130 
million
Car sales & maintence in NLB Group banks
Car sales & maintence in NLB Group leasing companies
Manufacturing of car components in NLB Group
Slovenia 
74%
Croatia 
20%
Serbia 
5%
Other 
1%
˜EUR 95 
million
Serbia 
5%
Slovenia 
76%
France 
13%
N. Macedonia 
6%
˜EUR 158 
million

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Statement
Financial 
Report
The Bank’s corporate portfolio also includes financing 
of real estate activities (projects), which account for a 
smaller part of the portfolio. These projects are carefully 
monitored at each phase of construction. For income-
producing CRE projects in the operational phase, the 
DSCR ranges from 1.2 to 1.4, and the LTV is, on average, 
below 60%. This ensures that a sufficient reserve and 
repayment to the Bank is not at risk. For most approved 
loans, an amortisation repayment structure was backed 
against the background of concluded long-term rental 
contracts (offices and shopping malls segment).
In the development phase, the Bank requires a minimum 
equity contribution of 25% and a pre-lease/pre-sale 
commitment of 30% for office spaces, 60% for shopping 
malls, and 20% for residential real estate before the first 
disbursement. The Bank finances projects sponsored by 
investors with proven track records. In this portfolio, no 
issues with occupancy rates or rent deterioration have 
not been observed.
At the end of 2024, the specific commercial real-estate 
financing projects were predominantly in the operational 
phase, with 83% of retail shopping centres, 88% of hotels, 
and all office and conference centres fully operational.
Figure 61: NLB Group specific Commercial Real-Estate Financing as at 31 December 2024
Retail shoping centres
BiH 
5%
Slovenia 
37%
Kosovo 
2%
N. Macedonia 
22%
Montenegro 
11%
Serbia 
23%
˜EUR 202 
million
Office & Congress centres
Slovenia 
37%
Serbia 
63%
˜EUR 126 
million
Hotels
Slovenia 
73%
Others 
2%
Kosovo 
16%
N. Macedonia 
2%
Montenegro 
6%
Serbia 
1%
˜EUR 151 
million

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Key Highlights
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Risk Factors & Outlook
Performance Overview
Segment Analysis
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Risk Management
Sustainability 
Statement
Financial 
Report
In the current macroeconomic environment, the Group’s 
asset quality remains robust. The majority of the 
Group’s loan portfolio is classified as Stage 1 (93.4%), 
a relatively small portion as Stage 2 (5.0%), and Stage 
3 (1.6%). The Stage 2 allocation has increased in the 
corporate and retail segments. The increase in Stage 
2 in Q4 within the corporate sector was affected by 
the deteriorating financial position in the basic metals 
manufacturing industry. The increased Stage 2 exposure 
in the retail segment results from the improved process 
and methodological changes in the early detection of 
SICR. However, the increase remains modest compared 
to the total portfolio volume, with 72.2% of the Stage 2 
exposure showing no delays. The loans in Stages 1 to 3 
are measured at amortised cost, while no receivables 
are measured at fair value through profit or loss (FVTPL). 
The outflow in the state and institutions segment is due 
to the redistribution of excess liquidity into high-quality 
sovereign bonds and financing newly acquired leasing 
companies. On a consolidated level, the portfolio in the 
retail and corporate segments has replaced exposures 
to sovereign and institutions.
Table 35: NLB Group loan portfolio by stages as at 31 December 2024 (in EUR millions)
in EUR millions
Credit portfolio
Provisions and FV changes for credit portfolio
Stage 1
Stage 2
Stage 3 & FVTPL
Stage 1
Stage 2
Stage 3 & FVTPL
Credit 
portfolio
Share of 
Total
YTD 
change
Credit 
portfolio
Share of 
Total
YTD 
change
Credit 
portfolio
Share of 
Total
YTD 
change
Provision 
Volume
Provision 
Coverage
Provision 
Volume
Provision 
Coverage
Provisions 
& FV 
changes
Coverage 
with 
provisions 
and FV 
changes
Total NLB Group
19,313.8
93.4%
74.6
1,036.8
5.0%
332.6
330.5
1.6%
30.0
89.9
0.5%
62.1
6.0%
207.3
62.7%
   o/w Corporate
6,960.6
89.6%
955.0
626.5
8.1%
172.2
183.7
2.4%
14.2
42.4
0.6%
27.4
4.4%
109.5
59.6%
   o/w Retail
8,178.1
93.6%
1,323.3
410.3
4.7%
160.7
146.7
1.7%
15.7
45.1
0.6%
34.7
8.4%
97.5
66.5%
   o/w State
3,766.7
100.0%
-2,161.4
0.0
0.0%
0.0
0.0
0.0%
0.0
2.3
0.1%
0.0
2.7%
0.0
80.3%
   o/w Institutions
408.4
100.0%
-42.3
/
/
-0.3
0.2
0.0%
0.1
0.2
0.0%
/
/
0.2
100.0% 
Figure 62: NLB Group corporate and retail loan portfolio by stages as at 31 December 2024 
 
The portfolio quality remains stable, with increasing 
Stage 1 exposures and a relatively low percentage 
of NPLs. The acquisition of the SLS Group increased 
Stage 1 exposure to the nonfinancial sector, increasing 
corporate loans by EUR 404 million and retail 
loans by EUR 562 million. Although the Stage 1 loan 
portfolio percentage slightly decreased compared to 
31 December 2023, it remains high at 93.6% in the retail 
segment and 89.6% in the corporate segment. 
6,006
6,961
454
169
626
184
5,920
426
200
6,855
250
131
8,178
410
147
6,423
193
128
Corporate
Retail
Corporate
Retail
Corporate
Retail
 31 Dec 2022 
 31 Dec 2023 
 31 Dec 2024
+16% YoY
+19% YoY
+38% YoY
+64% YoY
+8% YoY
+12% YoY
Stage 1 by segment (in EUR millions)
Stage 2 by segment (in EUR millions)
Stage 3 by segment (in EUR millions)
Figure 63: NLB Group corporate and retail loan portfolio (in %) by interest rates as at 31 December 2024 
The portfolio interest rate structure shows that 59.3% 
of the Group corporate and retail loan portfolio is tied 
to a fixed interest rate and the rest to a floating rate, 
primarily the Euribor reference rate. Floating interest 
rates dominate the corporate segment. In the retail 
segment, 75.1% of the retail loan portfolio is linked to a 
fixed interest rate, with the percentage rising to 75.8% 
in the housing loan segment. This structure reduces the 
sensitivity of the retail sector to potential changes in 
reference rates. 
31 Dec 2022
31 Dec 2023
31 Dec 2024
31 Dec 2022
31 Dec 2023
31 Dec 2024
31 Dec 2022
31 Dec 2023
31 Dec 2024
 Fix 
 Float 
Corporate (incl. SME)
Consumer
Housing
64%
36%
40%
60%
36%
64%
63%
37%
34%
66%
30%
70%
59%
41%
26%
74%
24%
76%

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Annual Report 2024
105
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Performance Overview
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Statement
Financial 
Report
New NPLs formation and 
NPL management
In 2024, NPL formation amounted to EUR 170 million or 
0.8% of the total loan portfolio. In addition to normal 
portfolio development, the new non-performing 
loans reflect the macroeconomic circumstances and 
the harmonisation of the default definition within the 
acquired SLS Group companies. Despite this, the net 
NPL increase during 2024 remained low, as evident in 
the nearly unchanged NPL ratios. The Group’s credit 
portfolio remains high quality due to cautious lending 
standards and effective early warning systems.
2022
2023
2024
 Corporate 
 SME 
 Retail 
Formation /  
gross loans 
(stock)
51
70
7
127
43
76
118
77
93
170
0.7%
0.6%
0.8%
0
0
Figure 64: NLB Group gross NPL formation (in EUR millions) 
In 2024, the Group established impairments and 
provisions for credit risk of EUR 20.6 million. The 
established impairments derive from portfolio 
development mostly in the retail segment (Stage 
2 and Stage 3 exposures), new financing, and any 
deterioration in the portfolio. However, material 
repayments of written-off receivables and changes in 
models helped to mitigate the overall impact. As a result, 
at year-end, the cost of risk was 14 bps, remaining at a 
relatively low level. While macroeconomic conditions in 
the region may continue to be influenced by factors such 
as relatively high inflation, lower-than-expected GDP 
growth, and rising unemployment, these developments 
are unlikely to have a substantial negative impact on the 
cost of risk.
-20.6
Changes in models/ 
risk parameters
Portfolio 
development
Repayments of  
written-off receivables
Net impairments 
and provisions for 
credit risk in 2024
24.9
-62.1
16.7
 Release 
 Establishment
Figure 65: Cumulative net new impairments and provisions for credit risk in NLB Group (in EUR millions)

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Precisely defined targets and various proactive workout 
approaches have supported the management of the 
non-performing portfolio. The Group’s approach to NPL 
management puts a strong emphasis on restructuring 
and the use of other active NPL management tools, such 
as the foreclosure of collateral, the sale of claims, and 
pledged assets. In 2024, the multi-year declining trend of 
the non-performing credit portfolio stock stopped, as the 
growth of new NPLs slightly exceeded repayments and 
recovery of existing NPLs, mainly through repayments, 
cured clients, and the collection. The acquisition of the 
SLS Group, whose loans were recognised at fair value, 
also contributed to the NPL increase at the end of Q3 
2024. As a result, the non-performing credit portfolio 
stock in the Group increased to EUR 330.5 million by 
the end of 2024, up from EUR 300.5 million at the end of 
2023. This slight increase in the non-performing credit 
portfolio, combined with credit growth in a higher-
quality portfolio, resulted in an NPL ratio of 1.6%. The 
internationally comparable NPE ratio, based on the EBA 
methodology, stood at 1.1%. The Group’s indicator gross 
NPL ratio, as defined by the EBA, was 2.0%. 
1.5%
2.4%
1.8%
1.6%
31 Dec 2021
31 Dec 2022
31 Dec 2023
31 Dec 2024
 NPLs 
 NPL ratio 
 Coverage ratio 1 
 Coverage ratio 2 
 Collateral coverage
58.1%
57.1%
57.9%
367
328
301
330
55.9%
61.7%
61.0%
62.7%
64.6%
86.1%
98.9%
108.7%
110.0%
Figure 66: NLB Group NPL, NPL ratio, NPL collateral coverage and coverage ratio(i)
An important strength of the Group is its NPL coverage 
ratio 1 (coverage of gross NPLs with impairments for all 
loans), which remains high at 108.7. Furthermore, the 
Group’s NPL coverage ratio 2 (coverage of gross NPLs 
with impairments for NPL) stands at 62.7%, well above 
the EU average published by the EBA (41.2% for Q4 
2024). This strong coverage provides the Group with the 
capacity to further reduce NPLs without significantly 
impacting the cost of risk in the coming years. 
The Group strives to ensure the best possible collateral 
for long-term loans, typically in the form of mortgages. 
Thus, the real-estate mortgage is the most common type 
of collateral for corporate and retail loans. In corporate 
loans, government and corporate guarantees are also 
common types of collateral. 
Through extensive experience gained over the past few 
years in managing clients facing financial difficulties – 
resulting primarily from legacy portfolios – the Group has 
developed an extensive knowledge base. This expertise 
encompasses both the prevention of financial difficulties 
for clients to restructure viable clients in case of need and 
to efficiently manage exposures with no realistic recovery 
prospects. This extensive knowledge base is accessible 
4
1
4
Slovenia 
50%
Other 
8%
Kosovo 
5%
N. Macedonia 
11%
BiH 
7%
Montenegro 
9%
Serbia 
9%
Slovenia
Serbia
N. Macedonia
Montenegro
BiH
Kosovo
Other
54
30
83
166
9
16
29
12
13
11
37
21
9
31
9
7
6
22
6
6
17
7
13
8
28
 No delays(i) 
 D rating 
 E rating
Figure 67: NLB Group NPL by geography as at 31 December 2024 
(i) Considering materiality of delays, namely 2% or EUR 50 thousand.
(i) By internal definition.

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across the Group. Risk units, along with restructuring and 
workout teams, are adequately staffed and equipped to 
handle considerably increased volumes, if needed, in a 
professional and efficient manner. 
Low market risk in the 
trading book
Regarding market risks in the trading book, the Group 
maintains a low-risk appetite. The exposure to trading (as 
defined by the CRR) is permitted only for the parent Bank, 
as the main entity of the Group, and is highly limited. 
The Group carries its main business activities in euros, 
and the subsidiary banks, in addition to their domestic 
currencies, also operate in euros, the Group’s reporting 
currency. The Group’s net open FX position from 
transactional risk is low, at 0.7% of capital. Regarding 
structural FX positions on a consolidated level, assets 
and liabilities held in foreign operations are converted 
into euro currency at the closing FX rate on the balance 
sheet date. FX differences in non-euro assets and 
liabilities are recognised in the other comprehensive 
income, impacting shareholder’s equity and CET1 capital. 
Proactive management 
of interest rate risk in the 
banking book
The Group follows a strategy of maintaining a low 
Economic Value of Equity (EVE) indicator while 
simultaneously monitoring the effects on Earnings at 
Risk (EaR). Bonds and loans with a fixed interest rate 
contribute the most to the interest rate risk exposure in 
terms of the Economic Value of Equity (EVE) indicator. In 
contrast, exposure is primarily managed through core 
deposits, which present the most important and material 
element of interest rate risk management. To a lesser 
extent, the Group also uses plain vanilla derivatives to 
hedge risk.
The exposure to interest rate risk remains modest 
and within the Group’s risk appetite limits. The Group 
applies different scenarios when assessing the EVE 
sensitivity. In 2024, the Group continued to enhance the 
measuring of interest rate risk according to the new EBA 
Guidelines, which impacted the EVE result. From the EVE 
perspective, the estimated capital sensitivity of the worst 
regulatory scenario (parallel up +200 bps) is 5.0% of the 
Group’s T1 capital.
Robust operational risk 
management
In operational risk management, the Group has 
established a robust operational risk culture. The main 
qualitative activities focus on reporting loss events and 
identifying, assessing, and managing operational risks. 
Based on this, continuous improvements are made 
to control activities, processes, and the organisation. 
Additionally, the Group also focuses on proactive 
mitigation, prevention, and minimisation of potential 
damage. Special attention is given to the stress-testing 
system, based on a scenario analysis referring to the 
potentially high severity, low-frequency events and 
modelling data on loss events. The Bank uses the 
gamma distribution technique for modelling, which 
proved to be the most suitable. From an economic 
perspective, the aim is to ensure the necessary capital 
for materially important risks that could occur extremely 
rarely. Consequently, data on realised loss events are 
used with a confidence interval of 99.9%. Moreover, 
some add-ons are added for specific current and 
significant risks. In a normative view, a 90% confidence 
level is used for more plausible but still severe events, 
which would be absorbed through P&L.
In NLB Group, the reported incurred net loss arising 
from loss events in 2024 was lower than in the previous 
year, and remained within the set tolerance limits for 
operational risk. Certain litigation costs mainly occurred 
due to systemic issues such as litigation risk (e.g., cases 
related to loan processing fees and loan insurance 
premiums in Serbia). For other realised operational 
losses, banking members of the Group conducted 
a comprehensive analysis and defined adequate 
mitigation measures to prevent or minimise such events 
in the future. 
In addition to losses already included in the loss 
event database, the Bank could face one-off and 
unpredictable extreme events. The list of such potential 
events is updated annually, based on current risks in 
the Bank’s environment or past realised events in the 
banking industry. For these potential and topical events, 
scenario analyses are prepared. The cyber-attack 
scenario as an umbrella scenario was further divided 
into five more detailed scenarios to address different 
types of attacks. The results indicate that the most 
significant loss could arise from the following potential 
events: possible difficulties operating electronic banking 
channels, anti-money laundering, cyber-attacks, and 
legal risks. For these scenarios, existent controls were 
additionally revised and mitigation measures were 
defined to address any potential deficiencies. 
Furthermore, key risk indicators serve as an early 
warning system for the broader field of operational 
risks (such as HR, processes, systems, and external 
conditions). They are regularly monitored, analysed, and 
reported to improve the existing internal controls system 
and enable timely reactions. 
The Group supports proactive discussion of operational 
risks at all levels of the organisation. Every employee 
can report loss events. The most significant/important 
operational risks are escalated quickly and discussed 
at the Operational Risk Committee meeting, while the 
implementation of the mitigation measures is closely 
monitored. 
In addition, the Group diligently manages other non-
financial risks, related to its business model or arising 
from other external circumstances within the established 
ICAAP process. 
Incorporating ESG risks
The Group contributes to sustainable finance by 
incorporating ESG risks into its business strategies, risk 
management framework, and internal governance 
arrangements. The Group integrates and manages 
them within the established risk management 
framework in credit, liquidity, market, and operational 
risk. The management of ESG risks follows ECB 
and EBA guidelines, following the tendency of their 
comprehensive integration into all relevant processes. 
The Group conducts a materiality assessment as part 
of its overall risk identification process to determine 
the level of transitional and physical risk to which the 
Group is exposed. This process involves identifying 
environmental risk factors, relevant transmission 

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channels, and assessing their materiality and impact on 
the Group’s financial performance over short-, mid-, and 
long-term periods. 
The management of ESG risks is incorporated into 
the Group’s overall credit approval process and the 
related credit portfolio management. Sustainable 
financing is implemented in accordance with the Group’s 
Environmental and Social Management System (ESMS). 
In addition to addressing ESG risks at all relevant stages 
of the credit-granting process, applicable ESG criteria 
were also considered in the collateral evaluation process. 
At the portfolio level, the Group does not face any 
significant concentration in specific NACE industrial 
sectors exposed to climate risk, with the role of 
transitional risk being more prominent. Based on 
the industry segmentation of the portfolio and 
corresponding emissions, the Group has a relatively 
low exposure to emission-intensive sectors within its 
corporate clients’ businesses. As part of its strategy, the 
Group does not finance companies involved in fossil 
fuels extraction or operation of coal-fired power plants. 
Moreover, as a member of the UN Net-Zero Banking 
Alliance, the Bank pledged to align its lending and 
investment portfolio with net-zero emissions by 2050. In 
its initial round of NZBA targets, NLB Group has focused 
on fossil fuel-based and highly energy-intensive sectors 
(such as power generation and iron and steel) and 
other sectors where the Bank has substantial emissions 
and/or exposure and available data. These include 
residential mortgages and commercial real estate. 
Activities for setting a second round of NZBA targets for 
sectors such as transport and agriculture are underway.
The Group carefully evaluates potential reputational 
and liability risks that may arise from the sustainable 
financing of its clients. Special attention is given to 
approving new products and monitoring the fulfilment 
of relevant criteria by the clients. Additional key risk 
indicators have been established to serve as an early 
warning system for ESG risks. Besides, physical risks, 
as part of ESG risks in the area of operational risk, are 
addressed through the Group’s business continuity 
management (BCM). As such, BCM is carried out to 
protect lives, goods, and reputation. Business continuity 
plans included relevant ESG risks. They are prepared to 
be used in the event of natural disasters, IT disruptions, 
and the undesired effects of the environment to mitigate 
their impact. 
An internal ESG stress-testing framework was developed 
to identify the most relevant financial vulnerabilities 
stemming from transitional and physical climate risks. 
This was further revised and enhanced by incorporating 
disposable ESG-related data. The results of the climate 
stress tests showed no material impacts on the Group’s 
capital and liquidity positions. Further information on 
risk management is available in the Financial Report 
and the Sustainability Statement of this Annual Report 
and Pillar 3 Disclosures. 

NLB Group 
Annual Report 2024
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Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
IT and Cyber Security
The Group remains committed to providing its clients with sustainable and efficient services supported by highly 
reliable and secure technology platforms.  The Bank is also advancing its technology transformation programme and 
consolidating core banking systems.  IT has made significant progress in the consolidation process at the Group level.  
Additionally, the Bank has rolled out further group-wide business solutions, including the launch of a new web 
portal, the implementation of a new eDMS, and the enhancement of digital channels across multiple group 
members.  To address the increased risk in cyber security, the Bank has prioritised investments in additional 
resources and products to strengthen its overall cyber security resilience.
IT Strategy
The current IT Strategy 2020–2024 incorporating the 
Group dimension covers the following:
IT Strategy 2025–2030
With the adoption and publication of the new Business 
strategy 2030 (New Horizons) and the conclusion of the 
current IT Strategy, work on the new IT Strategy for the 
period of 2025–2030 is underway. The key elements of 
the new IT Strategy are:
• transformation of IT to support the implementation of 
the new Business Strategy;
• continue to implement agile ways of development to 
ensure better deliverable and support for business;
• enhance architecture with a focus on cloud-native 
solutions;
• future development and enhancement of information 
and cyber security capabilities.
IT Infrastructure: Ensuring 
reliability and resilience
Confirmed high performance with numbers
IT performance is monitored through a set of relevant 
indicators that are linked to the Balanced Scorecard 
(BSC) system. The indicators reflect the high 
performance of IT operations and successful risk 
management in this segment. With 99.95% IT system 
availability and a very low 0.05% unplanned 
interruptions, the Bank prioritises stability. In 2024, the 
percentage of days without system/service interruptions 
reached 80% (2023: 79%). Harmonised Service Level 
Agreements (SLA) are in place with users of the 
information system, which the Bank has managed to 
fulfil to a very high degree. The Group members 
recorded high IT operational performance (between 
99.87% and 99.99%).
Main IT initiatives
Transformation with expanding group-wide 
capabilities
The primary focus is to transform IT, covering the 
organisation, group perspective, processes, people, 
and technology. IT has supported a more agile way 
of delivery to make a better partner to businesses, 
resulting in higher efficiency. Specifically, a Group IT 
domain concept was introduced that promotes shared 
teams and IT solutions across the Group. 
Group-wide capabilities are still expanding, and the 
Group Competence Centre in Belgrade, Serbia, which 
was transferred from the Bank to a separate IT service 
company called "NLB DigIT," significantly supports 
development on the Group level. The company is the 
IT hub that supports Group members and spearheads 
digital transformation projects. NLB DigIT’s primary 
focus is to deliver services of a high level of quality 
to Group entities in domains where IT resources and 
expertise are scarce throughout the region. It mainly 
provides services in key areas such as IT security 
setup for all the banks, IT delivery, etc. NLB DigIT is 
dedicated to the digital enablement and reliable IT 
operations of NLB Group.
Vision 
Build the best digital banking IT team in the SEE region.
Main principles
•	 Increase client satisfaction in all segments with a 
new digital omnichannel platform, digitise client 
journeys and interactions (CRM), and achieve 
operational excellence.
•	 Have an effective IT architecture using cloud 
solutions and open-source software where possible.
•	 Introduce a new way of agile development and 
DevOps transformation, leading to shorter release 
cycles, automated testing, and fewer manual tasks.
•	 Ensure the necessary development capacity. 
•	 Introduce modern collaboration tools and digitise 
internal processes.
•	 Ensure quality, security, and availability of IT systems 
and applications.
•	 Have a highly motivated, effective, and satisfied IT 
team working closely with the business side.
Mission 
Enable the best client and employee experiences 
through reliable, effective, secure, accessible, and 
scalable IT solutions. 
99. 95%
availability of IT systems 
in NLB

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Annual Report 2024
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Performance Overview
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Risk Management
Sustainability 
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Financial 
Report
Change in our delivery approach
The IT team has made significant achievements in the 
key strategic directions regarding solution delivery. 
The new operational CRM solution was introduced in 
Serbia, and the digital banking solution for retail in 
Slovenia was enhanced with origination processes for 
several products. A new retail and corporate web and 
mobile banking solution was launched in Montenegro 
(NLB Banka, Podgorica) and Bosnia and Herzegovina 
(NLB Banka, Sarajevo and NLB Banka, Banja Luka). 
Additionally, the IT team made progress in reducing 
reliance on the mainframe and migrated the next set of 
applications from the mainframe to distributed systems. 
Various enhancements have been implemented across 
the Group, including digitalising the KYC process, 
automating back-office processes, and digitalising 
paper documents.
Core systems consolidation
IT has followed the core banking system strategy, and 
the consolidation of core banking systems is in progress. 
Following the N Banka integration in Slovenia and 
the first migration associated with it, IT has continued 
working on consolidation into the target core system. 
Key achievements include the migration of the term 
deposit portfolio and the successful launch of term 
deposit origination in the target system.
Enterprise and application architecture
Enterprise architecture focuses on ensuring new 
solutions (focusing on Group standard solutions) adhere 
to Group standards and associated Group roadmaps. 
The introduction of standard components provides API-
first and event-driven integration capabilities to ensure 
the integrability of the new platforms and solutions. 
New Group platforms have been selected for electronic 
archiving, document management, data governance 
and data quality, and the ERP system. 
The implementation of the standardised enterprise 
architecture tool is ongoing, ensuring all data is 
populated to simplify application portfolio management, 
mitigate software obsolescence, enhance IT risk 
management, and support compliance with the Digital 
Operational Resilience Act (DORA) requirements.
Data management
The Bank continues to pursue its mission of becoming a 
data-driven organisation through a series of initiatives. 
The aim is to make necessary data and reports 
readily accessible across the Group to foster the use 
of data and analytics in daily operations and strategic 
decision-making.
The Group addresses data management throughout 
its entire life cycle through data governance policies 
and tools, necessary frameworks, as well as setting 
modern technological foundations across the Group 
(EDWH, advanced analytics, risk management analytics, 
profitability, and consolidated Group regulatory 
reporting). Special focus is placed on defining the 
Group-wide GenAI strategy and delivery model to 
ensure GenAI becomes an integral part of day-to-day 
business at all Bank levels.
Outlook
In the coming years, the Bank will remain committed to 
investing in newly adopted technologies crucial for 
supporting the business strategy, especially in digital, 
data, Cloud, and customer relationship management. 
The aim is to consolidate the Group’s infrastructure and 
to endorse the Cloud as a key enabler, simplify core 
systems, and elevate the client experience in terms of 
quality, innovation, reliability, and security.
Digital transition
The Group is advancing its digitalisation efforts by 
leveraging cutting-edge information technology 
tools to boost efficiency and deliver more innovative, 
personalised, accurate, and timely client services. With 
the increase in smartphone usage, the Group aims to 
transition more customers to alternative distribution 
channels. Committed to developing a comprehensive 
suite of 24/7 digital solutions, the Group seeks to 
bring clients closer by offering anchor products and 
accessible, personalised digital services. The primary 
objective is to promote digital banking adoption among 
active customers. 
Figure 68: Digital users and penetration(i) of the Group banks as at 31 December 2024
(i) Share of active digital users in # of active clients.
NLB,  
Ljubljana
NLB KB,  
Beograd
NLB Banka,  
Skopje
NLB Banka, 
Banja Luka
NLB Banka,  
Sarajevo
NLB Banka,  
Prishtina
NLB Banka, 
Podgorica
464,849
43,265
238,067
38,349
85,141
346,594
78,775
 Active digital users 
 Active users penetration
63.8%
32.6%
50.5%
40.4%
32.6%
32.4%
39.9%
More than
1. 8 million 
digital users in the Group

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Cyber security* 
Strengthening the team and implementing new 
solutions
The Group focuses on cyber security, ensuring the 
confidentiality, integrity, and availability of data, 
information, and IT systems that support clients’ banking 
services and products. Cyber security within the Group is 
constantly tested and upgraded through security 
assessments, independent reviews, and penetration 
testing. It is also regularly discussed at the Bank’s 
Information Security Steering Committee, Operational 
Risk Committee, and Management Board meetings.
In 2024, the main focus was the DORA regulation and 
establishing Group IT Security Operations. This will 
lead to appropriate segregation of duties and faster 
delivery in the cyber security segment. The IT Security 
Operations team has been established with seven FTEs, 
while the rest of the Group IT Security team consists of 
31 staff members. To fulfil all requirements, the Group 
IT Security team has created or updated 10 Group 
Guidelines and/or Policies in collaboration with all 
relevant stakeholders. Bank members have reached 
approximately 80% of CIS v8 requirements, marking a 
significant increase compared to the previous year. 
Management continues to strongly support security 
functions and investments in the security area. In 
2024, following Cloud’s first strategy, OPEX slightly 
increased compared to previous years and ended with 
approximately EUR 4 million, while CAPEX remained at 
the same level. To achieve the defined goals in terms of 
optimisation and orchestration, the Group IT Security 
team has delivered tools to consolidate the network 
security domain. To improve clients’ satisfaction, the 
Group selected an anti-fraud solution and immediately 
began its implementation. The main focus will also 
remain on improving the monitoring and response 
segment in line with best practices. Further information 
on cyber security is available in the chapter Compliance 
and Integrity.
Continuous employee education and information 
exchange
All employees in the Group are continuously educated 
about the importance of information/cyber security, 
as well as social engineering techniques. The banks 
in the Group provide employees and customers with 
security notifications, especially regarding threats in 
the (global) environment with potential impact on the 
banks’ IT systems, services, products, and clients. The 
Bank also tests the awareness of its employees with 
social engineering attack simulations. Threat intelligence 
data is shared by the Group team, where all Group 
members provide information on the latest threats and 
recommendations on mitigation measures. In conjunction 
with routine phishing simulations, the Group Cyber 
Security team has deployed its proprietary phishing 
platform and effectively executed simulated internal 
employee phishing tests across all Group members.
Strengthening the team 
and extra investments in 
cyber 
security
* Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter Cybersecurity, subchapter Key activities and progress - only the first, second, and fourth paragraph.

Each expert in our field 
cultivates knowledge and 
growth across the entire 
financial sector.
We constantly invest in 
the development of our 
employees.  In 2024, a NLB 
Group banking employee 
received an average of 
7. 7 days or 46. 2 hours of 
training, mostly in the 
fields of banking, personal 
development, generative 
AI, data analytics and ESG.  
All these programmes 
are carefully selected 
and provided by NLB's 
Education Centre with more 
than 50 years of experience.

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Human Resources
As a frontrunner in the region, the Group is further striving to embed modern people practices into the everyday 
focus of Human Resource Management activities.  The new Group HR Strategy, a joint creation, sets high standards 
and aims to support the business strategy in the future.  
The Group continues to invest in its employees, focusing on their development and expertise, and creating a modern 
and healthy workplace that promotes everyone’s well-being.  Recognising that engaged employees are pivotal to 
achieving business goals and driving successful outcomes, the Group will make further investments in leadership 
development and empowerment.  Employees play a key role in transferring good practices and improving 
organisational culture and employee experience.  Additionally, the Group is nurturing a new generation of talents 
for the future, aiming to provide them with on-the-job training by being part of strategic projects.
Employee headcount
The Group continues optimising processes and 
transitioning to digital banking through transparent and 
sustainable workforce planning, including a review of 
the skills and competencies needed.
Table 36: NLB Group headcount by countries 
Country
31 Dec 2024
31 Dec 2023
Change YoY
Slovenia
2,856
2,689
167
Serbia
2,515
2,480
35
BiH
1,025
990
35
N. Macedonia
995
962
33
Kosovo
478
468
10
Montenegro
410
390
20
Croatia
41
1
40
Germany
0
0
0
Switzerland
2
2
0
Group Total
8,322
7,982
340
Employer of choice
The Group’s Human Resource teams work as one, 
continuously sharing best practices and introducing 
novelties to their workplaces by following trends. These 
efforts contribute to a stimulating work environment and 
the well-being of employees. 
A testament to this excellence is the Top Employer 
Certificate. In 2025, NLB received the Slovenia Top 
Employer recognition for the 10th consecutive year. 
Additionally, NLB Komercijalna Banka, Beograd 
earned its first certification, reflecting dedication to 
extending excellent and proven HR practices across the 
Group. This achievement, confirmed by Top Employer 
Institute, demonstrates the high level of expertise 
and contribution in people strategy, leadership, 
digitalisation, talent acquisition and development, 
performance management, sustainability, and more. 
The Bank will continue to adopt new practices and 
adapt to workplace trends. The mission is to become 
the best employer in the region within the banking and 
financial services sector.
A long tradition of learning 
and development:  
50 years of the NLB 
Education Centre
In 2024, the NLB Education Centre celebrated its 
50-years anniversary. Located in Slovenia, the 
Education Centre was the first in the region to create, 
deliver, and maintain vital knowledge of banking and 
finances and is now a treasurer of valuable knowledge 
libraries for the entire NLB Group. In the last decade, 
it has been modernised and digitalised, becoming the 
central conductor of the Group’s education, training, and 
development. Besides delivering core banking/financial 
skills, necessary competencies (leadership, change 
management, and communication) and obligatory 
training, the main role of the Education Centre today 
is to follow trends in the market and to predict vital 
skills and competencies that will have an impact on the 
Group’s future and support knowledge accumulation 
that supports the changing business environment. 
In 2024, special focus across the Group was given to 
upskilling existing employees in generative AI, data 
analytics, the Microsoft 365 environment, and ESG 
topics, among other areas. The Education Centre is also 
a central point of support for all new group initiatives, 
such as educating competency communities, rolling out 
and building awareness of new technologies, AI, and 
automation tools.
Retaining recognition as
"Top 
Employer"
On average,  
employees spent
7. 7 days
on training activities

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All Group members incorporated the philosophy of 
utilising well-established training and development 
programmes, as well as maintaining awareness of the 
learning culture. Employees have embraced the value 
and are proactive in self-managed learning, using the 
Udemy platform, which offers over 7,000 trainings that 
are open to anyone. One of the Group’s core values is 
developing people, and endeavours will continue in the 
direction of upskilling and reskilling, as well as 
introducing new knowledge and skills for the future.
Investing in people drives 
all-time high engagement
Talent cultivation
The Group has entered a new generation of talent 
development, recognising and developing employees in 
leadership, professionalism, and youth potential. Talents 
received thorough feedback based on assessment and 
individual development conversations regarding their 
strengths and career aspirations. The latest generation 
of talent across the Group has been successfully 
deployed and promoted, with a talent retention rate of 
more than 90%.
Developing NLB employer brand
The Group continued to strengthen its employer brand 
regionally through various internal and external 
activities. As a caring mentor, the Bank cooperates with 
multiple regional universities, offering scholarships 
and career opportunities to young talents. It also 
invites internal ambassadors to promote and share 
recommendations for employment, offers various 
benefits to employees and introduces continuous 
improvements to its processes.
Employee well-being & health
Employee well-being is becoming a vital part of people 
management. The Bank has introduced anonymous 
psychological support services and offers a range of 
additional benefits, including those under the Family 
Friendly certificates.
In 2024, the Bank continued to raise awareness about 
employee well-being by addressing various topics, 
including stress management, healthy habits, mental 
well-being, mindfulness, personal energy, and effective 
communication. Various programmes run regionally 
under the Healthy Bank programme and the Family 
Friendly certificate. The Bank also provides anonymous 
psychological support via external institutions and 
several health-focused prevention programmes.
The Bank organised a Group-wide "Sustainability 
Festival," celebrating environmental awareness and eco-
friendly practices, featuring engaging activities, insightful 
workshops, and showcases of sustainable initiatives.
The Bank’s value, "Improving Lives" is also manifested 
in offering work-from-home flexibility where possible 
to ensure a healthy work-life balance for its employees. 
By end of 2024, almost all countries were offering the 
possibility to work from home, only in Slovenia around 
30% of employees had this possibility. 
Employee engagement
The Bank’s constant focus is recognising the importance 
of engaged and motivated employees. The 2024 
employee engagement results show an all-time high 
employee engagement score, with 54% engaged 
employees and so the lowest-ever percentage of 
disengaged employees. The employer Net Promoter 
Score (26) also proves that employees are the Bank’s 
best ambassadors. The Bank will continue to enhance 
employee engagement by implementing results-based 
activities and interventions, constructive dialogue, and 
employee listening. 
Figure 69: NLB Group Employee Engagement comparison
8,322
employees in the  
Group family
 Engaged 
 Not engaged 
 Actively disengaged
2023
2024
54%
36%
10%
50%
37%
13%
Employer Net Promoter 
Score 
26

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Corporate Governance
Corporate governance of the Bank is based on legislation in the RoS, particularly (but not exclusively) the provisions 
of the Companies Act (ZGD-1) and the Banking Act (ZBan-3), the Decision of the BoS on Internal Governance, 
Management Body, Adequate Internal Capital Assessment Procedure for Banks and Savings Banks, relevant 
EBA Guidelines on internal governance, EBA Guidelines on the assessment of the suitability of members of the 
management body and key function holders, EBA Guidelines on prudent remuneration, relevant EU regulations 
regarding sustainability issues and other applicable RoS and EU regulations.
Apart from a binding legal framework, the Bank 
complies with the Slovenian Corporate Governance 
Code for Listed Companies. The mentioned Code 
stipulates governance, management, and leadership 
principles based on the "comply or explain" principle 
for companies listed on the Ljubljana Stock Exchange. 
Deviations from the recommendations of this Code are 
published in the NLB Group Annual Report in the section 
Corporate Governance Statement of NLB. This statement 
is prepared in accordance with Article 70 (Paragraph 6) 
of the Companies Act (ZGD-1). The previously mentioned 
statement is also published on the Bank’s website.
Rules and procedures
The Bank’s Corporate Governance includes processes 
through which Bank objectives are set and pursued 
(directed and controlled). Lately, it has become an 
efficient way to channel investor-driven initiatives 
related to sustainability. Corporate governance 
principles identify the distribution of rights and 
responsibilities among different stakeholders in 
the Bank (the Management Board of NLB d.d. and 
Supervisory Board of NLB d.d., shareholders, investors, 
creditors, auditor, regulators, and other stakeholders) 
and include the rules and procedures for decision-
making in corporate affairs. The most important rules 
and procedures are: 
Articles of Association of NLB d. d.
NLB operates under a two-tier governance system, as 
defined by the Banking Act (ZBan-3) and Companies Act 
(ZGD-1). The Management Board manages the Bank’s 
operations, and the Supervisory Board provides for 
control and supervision of the Management Board’s 
work. Shareholders exercise their rights at General 
Meetings of Shareholders. For more information, refer to 
the Bank’s website, Corporate Governance.
Corporate Governance Policy  
of the NLB and NLB Group 
Governance Policy 
The Corporate Governance Policy of NLB, which is 
the corporate governance framework of the Bank, is 
drawn up jointly by the Management and Supervisory 
Boards of the Bank. In this Policy, the Management and 
Supervisory Boards publicly disclose commitments to 
shareholders, clients, creditors, employees, and other 
stakeholders as a whole and explain how the Bank is 
managed and supervised, as well as adopt decisions 
on which corporate governance code the Bank 
follows, outlined on the Bank’s website. The Corporate 
Governance Policy of NLB should be read together with 
the NLB Group Governance Policy, in which the corporate 
governance principles and mechanisms of the Group 
members (NLB excluded) are defined and governed.
NLB Group Code of Conduct
In the NLB Group Code of Conduct, the values, mission, 
and core principles of conduct are defined together with 
a set of guidelines to which the Group is committed. The 
Code describes the values and basic principles of ethical 
business conduct that the Group respects, promotes, 
and expects to be followed by the whole Group. 
Operating with integrity and responsibility is key to the 
Group’s corporate culture. The Code demands that 
every employee, regardless of their job or location of 
work, and every other stakeholder of the Group comply 
with the highest standards of integrity.

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The Bank’s governing 
bodies
The Bank’s corporate governance is based on a two-tier 
system in which the Management Board manages the 
Bank’s daily operations, and the Supervisory Board 
controls and supervises the Management Board’s work. 
The General Meeting of 
Shareholders
The shareholders exercise their rights related to 
the Bank’s operations at the General Meetings of 
the NLB.  Decisions adopted by the General Meeting 
of shareholders of NLB d. d.  include, among others, 
adopting and amending the Articles of Association 
of the NLB d. d. , use of distributable profit, granting 
a discharge from liability to the members of the 
Management and Supervisory Boards, changes to 
the Bank’s share capital, appointing and discharging 
members of the Supervisory Board who represent 
the shareholders’ interests, remuneration and profit-
sharing by the members of the Supervisory and 
Management Boards and employees, annual schedules, 
and characteristics of issues of securities convertible 
into shares and equity securities of the Bank.
On the 42nd General Meeting dated 17 June 2024, 
shareholders took note of the adopted NLB Group Annual 
Report 2023 and adopted the Report of the Supervisory 
Board on the results of the examination of the NLB Group 
Annual Report 2023. They also adopted the Report on 
Remuneration for the members of the Management Body 
of NLB d.d. in the 2023 Business Year and the Additional 
Information to the Report on Remuneration in the 2023 
Business Year on the basis of SSH’s Baselines and the 
Internal Audit Report for 2023, adopted decisions on 
election of the Supervisory Board members members (as 
mentioned below).
The General Meeting also adopted decisions on the 
allocation of distributable profit for 2023 and the first 
tranche of a dividend payout, granted a discharge 
from liability to the members of the Management and 
Supervisory Boards, and considered the changes to the 
Remuneration Policy for the members of the Supervisory 
Board of NLB d.d. and Management Board of NLB d.d. 
On the 43rd General Meeting of shareholders held on 
9 December 2024, the shareholders approved the 
payment of the second tranche of the dividend payout. In 
2024, two tranches of dividends totalling EUR 220 million, 
derived from the profits generated in 2023, were paid out, 
representing a 100% increase compared to the previous 
year. More information on dividends is available in 
subchapter Capital and capital adequacy in chapter 
Funding Strategy, MREL Compliance, and Capital.
More information on the work of the General Meeting 
of the Shareholders activities is available in the chapter 
Corporate Governance Statement of NLB and on the 
Bank’s website.
General Meeting of Shareholders
Supervisory Board
Management Board

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The Supervisory Board* 
According to the Articles of Association of the NLB d. d. , the Supervisory Board of NLB consists of 12 members, of 
which eight represent the interests of shareholders, and four represent the interests of employees.  Members of the 
Supervisory Board representing the interests of shareholders are elected and recalled by the General Meeting from 
persons proposed by shareholders or by the Supervisory Board.  Members of the Supervisory Board representing 
the interests of employees are selected and placed by the Workers' Council of NLB d. d. , considering the conditions 
for members of the Supervisory Board laid down in the regulations and the Articles of Association of NLB d. d.
As at 31 December 2024:
At the beginning of 2024, the composition of the 
Supervisory Board was as follows: Primož Karpe – 
Chairman; Shrenik Dhirajlal Davda – Deputy Chairman; 
David Eric Simon, Verica Trstenjak, Islam Osama Zekry, 
Mark William Lane Richards, Cvetka Selšek, André-Marc 
Prudent-Toccanier (shareholders’ representatives); and 
Sergeja Kočar and Tadeja Žbontar Rems (employee 
representatives).
As the mandates of Primož Karpe, David Eric Simon, 
and Verica Trstenjak expired in 2024, three members 
were proposed for election at the forthcoming General 
Meeting of Shareholders in June 2024. At the meeting, the 
General Meeting re-elected Primož Karpe as a member 
of Supervisory Board. It also elected two new members: 
Natalia Olegovna Ansell, a seasoned banker with global 
experience and detailed knowledge of all technical 
aspects of corporate banking, retail banking, wealth 
management, and above all, of payment and card 
systems; and Luka Vesnaver, Chairman of the Board of 
Directors of the British-Slovenian Chamber of Commerce 
who has vast knowledge and experience in the field of 
corporate finance in the region. Luka Vesnaver began 
his term as a member of the Supervisory Board on 
30 September 2024, while Natalia Olegovna Ansell 
began her term on 8 November 2024 (both following 
ECB’s decision not to object to their appointments). 
Primož Karpe was elected the Chairman of the 
Supervisory Board on 7 July 2024 for the third consecutive 
term. The Supervisory Board also consists of: Deputy 
Chairman Shrenik Dhirajlal Davda, Islam Osama Zekry, 
André-Marc Prudent-Toccanier, Mark William Lane 
Richards, Cvetka Selšek; and employee representatives 
Tadeja Žbontar Rems (whose mandate expires by the 
end of regular annual General Meeting in 2025) and 
Sergeja Kočar (re-appointed in 2024 by the NLB Workers’ 
Council for another term). The mandate of Islam Osama 
Zekry expires in 2025, while the mandates of Shrenik 
Dhirajlal Davda, Mark William Lane Richards, Cvetka 
Selšek and André-Marc Prudent-Toccanier expire in 2027.
Number of members:
10 4
eight are 
shareholders’ 
representatives, 
while two are 
employees’ 
representatives
out of 10 
members were 
female (40%)
Diversity:
*Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter ESRS-2 GOV-1 The role of administrative, supervisory and management bodies.

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As at 31 December 2024, the Supervisory Board had the following members:*
Representatives of Capital
Primož Karpe, MSc
Chairman 
Term of office: 2016–2020,  
2020–2024, renewed term 2024–2028
Shrenik Dhirajlal Davda, MBA
Deputy Chairman 
Term of office: 2019–2023, 
renewed term 2023–2027
Luka Vesnaver, MSc
Member 
Term of office: 2024–2028
Islam Osama Zekry, PhD
Member 
Term of office: 2021–2025
Link to CV
Link to CV
Link to CV
Link to CV
Membership in  
NLB Supervisory Board committees:
•	 Nomination Committee (Chairman) 
•	 Audit Committee (Member)
•	 Operations and IT 
Committee (Member)
Membership in  
NLB Supervisory Board committees:
•	 Remuneration Committee 
(Chairman)
•	 Risk Committee (Member)
•	 Nomination Committee (Member)
Membership in  
NLB Supervisory Board committees:
•	 Audit Committee (Member)
•	 Risk Committee (Member)
Membership in  
NLB Supervisory Board committees:
•	 Operations and IT Committee 
(Deputy Chairman)
•	 Nomination Committee (Member)
•	 Remuneration Committee (Member)
Membership in management bodies 
of related or unrelated companies:
•	 Angler d.o.o., Zagreb – Director
Membership in management bodies 
of related or unrelated companies:
•	 Charity Commission of England 
and Wales – Commissioner 
and Board Member
•	 IPSO, UK – Lay Member 
of the Board
Membership in management bodies 
of related or unrelated companies:
•	 British Slovenian Chamber 
of Commerce – President of 
the Management Board
•	 Managers’ Association of 
Slovenia – Member
•	 Alpine Ski Club Olimpija, 
Ljubljana – President
Membership in management bodies 
of related or unrelated companies:
•	 Commercial International Bank, 
Egypt – Group Chief Financial 
Officer and Board Member
•	 CIB Housing association –  
President of the Supervisory Board
André-Marc Prudent-Toccanier, MSc
Member 
Term of office: 2023–2027
Mark William Lane Richards, MSc
Member 
Term of office: 2019–2023, 
renewed term 2023-2027
Cvetka Selšek
Member 
Term of office: 2023–2027
Natalia Olegovna Ansell
Member 
Term of office: 2024-2028
Link to CV
Link to CV
Link to CV
Link to CV
Membership in  
NLB Supervisory Board committees:
•	 Risk Committee (Chairman)
•	 Audit Committee (Deputy Chairman)
•	 Remuneration Committee (Member)
Membership in  
NLB Supervisory Board committees:
•	 Operations and IT 
Committee (Chairman)
•	 Remuneration Committee 
(Deputy Chairman)
•	 Nomination Committee 
(Deputy Chairman)
Membership in  
NLB Supervisory Board committees:
•	 Audit Committee (Chairwoman)
•	 Risk Committee  
(Deputy Chairwoman)
Membership in  
NLB Supervisory Board committees:
•	 Operations and IT 
Committee (Member)
•	 Risk Committee (Member)
Membership in management bodies 
of related or unrelated companies:
•	 None
Membership in management bodies 
of related or unrelated companies:
•	 VenCap International plc, UK 
– Chairman
•	 Berry Palmer & Lyle Ltd. (BPL Global) 
(Lloyds of London Insurance 
Broker) – Non-Executive Director
•	 Enza Group Global, Cairo  
– Chairman 
Membership in management bodies 
of related or unrelated companies:
•	 Managers’ Association of Slovenia – 
Member of the Honourable Tribunal
Membership in management bodies 
of related or unrelated companies:
•	 Equity Bank Kenya Limited, 
Nairobi – Member of the Board
Further information about the work and composition of the Supervisory Board is available in the chapter Corporate Governance Statement of NLB.
Representative 
of Employees
Tadeja Žbontar Rems, MSc
Member 
Term of office: 2021–2025
Link to CV
Membership in  
NLB Supervisory Board committees:
•	 Operations and IT 
Committee (Member)
•	 Audit Committee (Member) 
Membership in management bodies 
of related or unrelated companies:
•	 None
Sergeja Kočar, MSc
Member 
Term of office: 2020–2024, 
renewed term 2024–2028
Link to CV
Membership in  
NLB Supervisory Board committees:
•	 Nomination Committee (Member)
•	 Remuneration Committee (Member)
Membership in management bodies 
of related or unrelated companies:
•	 None
*Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter ESRS-2 GOV-1 The role of administrative, supervisory and management bodies.

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Committees of the 
Supervisory Board
The Supervisory Board appoints committees that 
prepare proposals for resolutions passed by the 
Supervisory Board, ensures their implementation, and 
performs other expert tasks.  The Bank’s Supervisory 
Board has five collective decision-making and 
advisory committees.  
Audit Committee
Risk Committee
Nomination 
Committee
Remuneration 
Committee
Operations and 
Information 
Technology (IT) 
Committee
Cvetka Selšek, 
Chairwoman
(from 9 September 
2024)
André-Marc 
Prudent-Toccanier, 
Chairman 
Primož Karpe, 
Chairman 
Shrenik Dhirajlal 
Davda, 
Chairman
Mark William Lane 
Richards, 
Chairman
David Eric Simon, 
Chairman 
(until 17 June 2024) 
Cvetka Selšek, 
Deputy Chairwoman 
Mark William Lane 
Richards, 
Deputy Chairman 
Mark William Lane 
Richards, 
Deputy Chairman
Islam Osama Zekry, 
Deputy Chairman
Cvetka Selšek, 
Deputy Chairwoman 
(until 9 September 
2024)
Shrenik Dhirajlal 
Davda, 
Member 
Sergeja Kočar, 
Member
Islam Osama Zekry, 
Member
(from 9 September 
2024)
Primož Karpe, 
Member
André-Marc 
Prudent-Toccanier,  
Deputy Chairman 
(from 9 September 
2024)
Luka Vesnaver, 
Member 
(from 30 September 
2024)
Islam Osama Zekry, 
Member
Sergeja Kočar, 
Member
Tadeja Žbontar 
Rems, 
Member
Primož Karpe, 
Member
Natalia Olegovna 
Ansell, 
Member 
(from 8 November 
2024)
Shrenik Dhirajlal 
Davda, 
Member
(from 9 September 
2024)
André-Marc 
Prudent-Toccanier, 
Member 
(from 9 September 
2024)
Natalia Olegovna 
Ansell, 
Member 
(from 8 November 
2024)
Tadeja Žbontar 
Rems, 
Member 
(from 9 September 
2024)
Islam Osama Zekry, 
Member
(until 9 September 
2024)
Verica Trstenjak, 
Member
(until 17 June 2024)
Verica Trstenjak, 
Member
(until 17 June 2024)
André-Marc 
Prudent-Toccanier, 
Member 
(until 9 September 
2024)
Luka Vesnaver, 
Member 
(from 30 September 
2024)
David Eric Simon, 
Member
(until 17 June 2024)
Tadeja Žbontar 
Rems, 
Member
(until 9 September 
2024)
Shrenik Dhirajlal 
Davda, 
Member 
(until 9 September 
2024)

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The Management Board* 
According to the Articles of Association of the NLB 
d. d. , the Management Board consists of three 
to seven members (the president and up to six 
members) that are appointed and dismissed by the 
Supervisory Board.  The president and members of the 
Management Board are appointed to a five-year term 
of office and may be re-appointed or dismissed early 
by the law and Articles of Association of the NLB d. d.  
As at 31 December 2024:
The composition of the Management Board has 
remained unchanged since May 2022. It is as follows: 
Blaž Brodnjak as President & CEO; and the following 
members: Archibald Kremser as Chief Financial Officer 
(CFO); Peter Andreas Burkhardt as Chief Risk Officer 
(CRO); Hedvika Usenik as Chief Marketing Officer 
(CMO), who is responsible for Retail Banking and 
Private Banking; Antonio Argir who is responsible for 
Group governance, payments, and innovations; and 
Andrej Lasič as CMO, who is responsible for Corporate 
and Investment Banking. The mandates of President 
Blaž Brodnjak, and members Archibald Kremser, and 
Peter Andreas Burkhardt expire in July 2026, while the 
mandates of Hedvika Usenik, Antonio Argir, and Andrej 
Lasič expire in April 2027.
Number of members:
6 5
members
-year term  
of office
Mandate:
Blaž Brodnjak
CEO (since 2016) 
Term of office: 2012–2016, 2016–2021, 
renewed term 2021–2026 
Peter Andreas Burkhardt
CRO 
Term of office:  
2013–2016, 2016–2021, 
renewed term 2021–2026
Archibald Kremser
CFO 
Term of office:  
2013–2016, 2016–2021, 
renewed term 2021–2026 
Deputy CEO (since 2023)
Link to CV
Link to CV
Link to CV 
Other important functions 
and achievements:
•	 More than 24  years of experience 
in managerial positions on all levels 
of international banking groups.
•	 Was a chairman or member 
of the supervisory boards of 
13 commercial banks in six 
countries, three insurance 
companies in three countries, 
a leading asset management 
company in Slovenia, and a 
multinational production group.
Other important functions 
and achievements:
•	 More than 23 years of 
experience in banking, 
especially in Central Europe.
•	 Member or Chairman of Supervisory 
Boards of several banks in the 
Group from 2013 until present.
Other important functions 
and achievements:
•	 More than 24 years of experience 
in the financial services industry in 
Austria, CEE, and SEE, focusing on 
finance and asset management, 
strategy and corporate 
development, and performance 
improvement assignments.
Direct responsibility: 
•	 Strategy and Business Development
•	 Legal and Secretariat
•	 Brand and Communication
•	 Human Resources and 
Organisation Development
•	 Internal Audit
•	 Compliance and Integrity
Direct responsibility: 
•	 Global Risk 
•	 Credit Risk – Corporate
•	 Credit Risk – Retail
•	 Workout and Legal Support
•	 Restructuring
•	 Evaluation and Control
•	 Financial Instruments Processing
•	 Corporate Clients Review and 
Account Products Delivery
•	 Corporate Loans and 
Trade Finance Delivery
•	 Retail Banking Processing
Direct responsibility: 
•	 Financial Accounting 
and Administration
•	 Controlling 
•	 Financial Markets
•	 Group Real Estate Management
•	 Investor Relations
•	 IT Delivery
•	 IT Infrastructure
•	 Data and Artificial 
Intelligence Governance
•	 IT Governance and Architecture
•	 Business Intelligence and Analytics
•	 Procurement
Membership in management or 
supervisory bodies of related 
or unrelated companies:
•	 Chairman of the Supervisory 
Board of NLB Banka, Skopje
•	 Chairman of the Supervisory 
Board of Summit Leasing 
Slovenija, Ljubljana
•	 President of the Supervisory Board 
of Bank Association of Slovenia 
•	 Member of the Board of Directors of 
Basketball Club Cedevita Olimpija
Membership in management or 
supervisory bodies of related 
or unrelated companies:
•	 Chairman of the Supervisory 
Board of NLB Banka, Banja Luka
•	 Chairman of the Supervisory 
Board of NLB Banka, Sarajevo
•	 Chairman of the Supervisory Board 
of NLB Lease&Go, leasing, Ljubljana
Membership in management or 
supervisory bodies of related 
or unrelated companies:
•	 Chairman of the Board of 
Directors of NLB Komercijalna 
Banka, Beograd
As at 31 December 2024, the composition of the Management Board was as follows:
*Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter ESRS-2 GOV-1 The role of administrative, supervisory and management bodies.

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Antonio Argir
Responsible for Group governance, 
payments, and innovations 
Term of office: 2022–2027 
Andrej Lasič
CMO (responsible for Corporate 
and Investment Banking)
Term of office: 2022–2027
Hedvika Usenik
CMO (responsible for Retail 
Banking and Private Banking)
Term of office: 2022–2027
Link to CV
Link to CV
Link to CV
Other important functions 
and achievements:
•	 Under the management of Antonio 
Argir, NLB Banka, Skopje marked 
exceptional growth in all segments 
of its operations and was perceived 
as the most innovative bank on the 
market, with a significant increase 
in the bank’s profitability and 
share price increasing fivefold.
Other important functions 
and achievements:
•	 Over 27 years of experience in 
corporate and investment banking 
in international banking groups.
Other important functions 
and achievements:
•	 Over 22 years of experience in 
international banking groups, 
thereof more than 18 years of 
managerial experience.
Direct responsibility: 
•	 Group Steering
•	 Cash Processing
•	 Payments Processing
•	 Payments and Cards Services 
and Business Development
Direct responsibility: 
•	 Capital Structure Advisory and 
Cross-Border Financing
•	 Large Corporates
•	 Small and Mid-Corporates
•	 Trade Finance Services
•	 Investment Banking and Custody
•	 NLB Group Corporate and 
Investment Banking Management
Direct responsibility: 
•	 Private Banking
•	 Call Centre 24/7
•	 Distribution Network
•	 Customer, Product Management, 
and Digital Services
•	 Development of Lending 
Solutions for Retail
Membership in management or 
supervisory bodies of related 
or unrelated companies:
•	 Deputy Chairman of the 
Supervisory Board of 
•	 NLB Lease&Go, leasing, Ljubljana
•	 Chairman of the Supervisory 
Board of NLB Banka, Podgorica
•	 Chairman of the Board of Directors 
of NLB Banka, Prishtina 
Membership in management or 
supervisory bodies of related 
or unrelated companies:
•	 Member of the Supervisory 
Board of NLB Banka, Sarajevo
•	 Deputy President of the 
Supervisory Board of Bank 
Association of Slovenia 
Membership in management or 
supervisory bodies of related 
or unrelated companies:
•	 Chairwoman of the Supervisory 
Board of NLB Skladi, Ljubljana
•	 Member of the Supervisory Board 
of NLB Banka, Banja Luka
•	 Member of Management Board of 
the Institute for Economic Research
•	 Member of Management 
Board of British–Slovenian 
Chamber of Commerce
Further information about the work and composition of the Management Board is available in the chapter Corporate Governance 
Statement of NLB.

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Collective decision-making bodies
The Management Board appoints different committees, commissions, boards, and  
working bodies to execute relevant tasks within the powers of the Management Board. 
Corporate Credit Committee
Assets and Liabilities Management 
Committee of the NLB Group
NLB Operational Risk Committee
Change the Bank Committee
Chairman: CRO 
Chairman: CFO
Chairman: CRO
Chairman: CEO
Number of members: 7
Number of members: equal to the 
number of the appointed members 
of the Management Board
Number of members: 16
Number of members: equal to the 
number of the appointed members 
of the Management Board
The Committee determines credit ratings, 
makes decisions on the reclassification 
of clients, and approves commercial 
banking investment transactions and limits 
beyond the directors’ competences. The 
Committee adopts decisions on investment 
transactions in commercial banking 
within the statutory powers in corporate 
banking in the Bank (all companies, 
banks, and financial institutions), 
operations with clients in intensive 
care, and NPL. As a rule, committee 
meetings are convened once a week. 
The Committee monitors conditions in the 
macroeconomic environment. It analyses 
the balance sheet, changes to and trends in 
the assets and liabilities of the Bank and the 
Group companies, and drafts resolutions 
and issues guidelines for achieving the 
structure of the Bank’s and the Group’s 
balance sheet. Committee meetings are 
generally convened once a month. 
The Committee is responsible for 
monitoring, guiding, and supervising 
operational risk management in the 
Bank and transferring this methodology 
to the Group members. As a rule, the 
Committee meets once every two months.
The Committee is responsible for 
adopting decisions related to the 
development portfolio to transform the 
Bank and decisions associated with 
adopting the development guidelines. 
As a rule, the Committee meetings 
are convened once a month. 
Risk Committee
Group Real Estate  
Management Committee
Sales Committee
Private Individual Credit 
Committee
Climate Change Committee
Chairman: CRO
Chairman: CFO
Chairman: CMO (responsible 
for Corporate and 
Investment Banking)
Chairman: Director of 
Credit Risk – Retail
Chairman: CEO
Number of members: 5 
Number of members: 6
Number of members: 15
Number of members: 5
Number of members: 12
The Risk Committee is a decision-
making and advisory body. It is 
in charge of approving certain 
internal acts, preparing a 
proposal for topical or selected 
strategic guidelines, monitoring 
credit portfolio quality, topical or 
certain areas/segments of credit, 
commercial and other related 
risks in NLB and NLB Group. 
The Committee shall inform the 
Management Board about the 
conclusions, recommendations, 
and other relevant changes. 
As a rule, committee meetings 
are convened quarterly.
The committee gives opinions 
and decides for real estate 
in use (so-called "in use" 
real estate), for real estate 
intended for divestment (so-
called "run-off" real estate), 
for real estate projects (so-
called "development") and 
general real estate matters. 
As a rule, Committee meetings 
are convened once a week. 
The Sales Committee adopts 
decisions on managing the range 
of products and services and the 
relations with the clients in sales. 
As a rule, Committee meetings 
are convened once a week. 
The Committee decides on the 
approval of loans and other 
investment proposals, the 
conditions of which deviate from 
standard banking products 
and services, and which 
represent additional risks for 
the Bank. As a rule, meetings 
are convened when necessary. 
The Climate Change Committee 
at NLB Group is a decision-
making and advisory body 
responsible for implementing the 
net-zero strategy. It comprises 
Management Board members 
and core team representatives 
from key departments. The 
committee oversees strategic 
and operational decarbonisation 
efforts, including target setting 
and KPI monitoring. As a 
rule, Committee meetings 
are convened biannually.
The Management Board also appointed working bodies that operate at a lower level:
Committee for New and Existing 
Products
Committee for Business IT 
Architecture
Data Governance Council
Anti-Money Laundering 
Commission
Corporate Customer 
Acceptability Committee

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Advisory bodies of the Bank’s Management Board
Watch List Committee
NLB Group Non-Performing Assets Divestment Committee
NLB d.d. Sustainability Committee
Chairman: CRO
Chairman: Director of Workout and Legal Support
Chairman: CEO
Number of members: 8 
Number of members: 7 
Number of members: 20 
The Watch List Committee is a body which monitors the 
progress of activities for clients on the Watch list. As a 
rule, committee meetings are convened quarterly. 
The NLB Group Non-Performing Assets Divestment 
Committee monitors the operations of Non-
Core Group Members and issues opinions, 
recommendations, and initiatives. As a rule, 
committee meetings are convened quarterly.
The Committee oversees the integration of the ESG factors to 
the NLB d.d. and the NLB Group members’ business model 
in a focused and coordinated way across the company, 
issues opinions, recommendations, and initiatives, and 
takes relevant decisions when needed. The Committee shall 
discuss, develop, and approve sustainability strategies, 
policies, initiatives, methodologies, KPIs and other applicable 
procedures. It shall influence sustainability-related strategic 
objectives and shall monitor its development and realisation. 
As a rule, committee meetings are convened quarterly.
NLB Group’s governance 
As the parent bank, NLB implements the corporate 
and business governance of the Group members 
in compliance with EU and BoS legislation, the 
local legislation, and regulatory requirements 
applicable to respective Group members while also 
considering internal rules, ECB Guidelines, and 
other relevant regulations.  
The NLB Group Governance Policy comprehensively 
defines the Group operating model through corporate 
and business governance rules, principles, criteria, and 
mechanisms that define relevant stakeholders’ roles, 
authorisations, and responsibilities to ensure that they 
act orchestrated and achieve the set business goals. In 
the Bank, the Group Steering Department is the principal 
partner of the Bank’s Management Board in the 
corporate also partially so in the business governance of 
strategic and non-strategic Group companies. 
The model of the Governance of NLB Group consists of 
three pillars:
1. Corporate Governance, which is carried out following 
fundamental corporate rules and governance 
principles comprised of: 
• shareholder voting at the General Meeting of NLB 
Group members,
• proposing candidates for supervisory bodies of NLB 
Group members,
• offering professional support to supervisory bodies of 
NLB Group members,
• offering professional support in the selection of 
candidates for management of NLB Group members,
• proposing candidates for various committees of NLB 
Group members.
2. Business Governance which is carried out through 
mechanisms that ensure efficient business guidance 
and oversight: 
• setting up a formal business governance framework by 
Group Steering,
• standardisation and harmonisation of operations 
across NLB Group by Competence Lines.
3. The Internal Control Functions serve as the second and 
third lines of defence. In addition to standardisation 
and harmonisation in their respective areas, they 
also oversee the implementation of Group rules and 
requirements (Internal Audit, Risk Management and 
Compliance, including AML, Information Security, 
Prevention and investigation of fraud to detriment of 
the bank, and Physical Security).

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Figure 70: NLB Group Governance Model
NLB Group consists of NLB and Group members who 
represent: 
• financial core members: banks, leasing companies, 
and asset management companies;
• non-financial core members: real estate management 
companies, a company for IT operations and other 
non-financial companies;
• non-core members: companies in the wind-down 
process or companies considered non-strategic to 
NLB Group.
At the end of 2024, the Group comprised 33 members, 
three more than the previous year. NLB successfully 
completed the transaction and became the sole 
shareholder of SLS HOLDCO, Ljubljana, the parent 
company of Summit Leasing Slovenija, Ljubljana, and 
its subsidiary in Croatia Mobil Leasing, Zagreb. NLB 
thus became the leading leasing provider in Slovenia 
and re-entered the Croatian market after almost three 
decades. The remaining changes were as follows:
• NLB Skladi, Ljubljana, has taken over 100% ownership 
of Generali Investments, Skopje, and further renamed 
NLB Fondovi, Skopje.
• The establishment of NLB Car&Go, Ljubljana by NLB 
Lease&Go, leasing, Ljubljana.
• The merger of the company NLB Leasing, Ljubljana, – v 
likvidaciji, with the company NLB Lease&Go, leasing, 
Ljubljana.
• The merger of the company PRIVATINVEST, Ljubljana, 
with NLB Real Estate, Ljubljana.
The NLB Group Governance Policy was renewed by 
enhancing the role of Competence Lines, which is 
the main business governance counterpart of the 
Group members. It is responsible for harmonising and 
standardising the Group operations, and therefore, 
represents the highest level of business governance 
hierarchy with professional, competent, and qualified 
teams that are entirely or at least primarily dedicated to 
the Group. 
Recently, the governance of the two subgroups (leasing 
and asset management) has been more precisely 
defined in such a way that NLB is responsible for the 
business and corporate management of its direct 
subsidiary, i.e. the parent company of the subgroup, 
and the parent company of the subgroup is responsible 
for the business and corporate governance of its direct 
subsidiaries following the rules and requirements of 
the NLB Group (where appropriate). NLB, however, 
established governance monitoring mechanisms over 
all subgroups.
The legal and organisational structure of the banking 
group, including a description of the internal governance 
arrangements, the arrangements about close links 
and the arrangements regarding the governance of 
subsidiaries, are available on the Bank’s website.
Sustainability Management
General Assembly of NLB
Supervisory Board of NLB
Management Board of NLB
Corporate Governance
Supervisory Bodies  
of NLB Group members
Management Board  
of NLB Group members
Business Governance
Competence Lines
Group functions
Competence Centres 
Centres of Excellence 
Group domains 
Internal Control Functions 
Internal Audit
Risk Management
Compliance(i) 
(i) Including also AML, CISO, Prevention and investigation of fraud to detriment of the bank, and Physical Security. 
General Assembly  
of NLB Group members

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Compliance and Integrity*
The Group systematically approaches compliance, addressing the complexities of evolving regulatory requirements 
to ensure that employees and decision-makers understand that the objectives of these regulations remain a 
priority.  The Group continues to strengthen its compliance function and enhance operational due diligence.
14 Core financial members included, excluding NLB.
* Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter G-1 Corporate culture, ethical governance and integrity, and regulatory compliance
** Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter G-1 Prevention of money laundering and terorrism financing.
A culture of compliance is integrated into the Group’s 
day-to-day business to support its operations, 
contribute to its robust internal control environment, and 
mitigate compliance risks. 
Group-wide ethics and 
integrity standards*
Compliance and Integrity addresses the following areas: 
• Prevention and investigation of fraud to detriment of 
the bank;
• Prevention of money laundering and terrorist financing 
(MLTFP), and restrictive measures;
• Personal data protection (DPO);
• Information security (CISO);
• Regulatory compliance;
• Prevention of corruption and bribery (ABC) and 
management of conflicts of interest;
• Prevention of abuse on the financial instruments market;
• Cooperation in the procedure of assessment of the 
suitability of key function holders;
• Efficient, consistent, and proportional actions in the 
event of identified deviations from compliance  
and integrity;
• Cooperation in the system of internal controls;
• General professional ethics;
• Physical/technical security.
Within the programme’s framework for ensuring 
business compliance, the Group also addresses the 
ethics and integrity of the organisation. By upholding the 
highest standards of ethical conduct, it fosters a culture 
of trust, responsibility, and accountability among 
employees and stakeholders. Transparency and 
sustainable practices are integral to its approach, 
supporting long-term value creation for clients, 
shareholders, and the broader community. Through its 
actions, the Group strengthens trust, contributes to 
economic stability and fosters positive change in the 
markets it serves. 
Prevention*
As part of the Group’s commitment to ethics and 
integrity, it has implemented various prevention activities 
to protect the Group and its stakeholders from the risk of 
reputation, money laundering, terrorist financing, fraud, 
corruption, and other forms of financial crime. 
To manage compliance risks effectively, the Group 
conducts regular Enterprise Compliance Risk 
Assessments (ECRA), further refined in 2024 using 
insights from the 2023 assessment. These assessments 
enable the Group to identify, evaluate, and mitigate 
compliance and integrity risks effectively. The 
compliance programme also involves risk assessments 
for new and modified products, outsourcing 
arrangements, fit and proper assessments, and other 
material changes impacting the Group’s operations.
The Group actively promotes a culture of compliance 
through awareness-raising initiatives. Annual employee 
e-training covers critical topics such as ethics, anti-
corruption, conflict of interest mitigation, and personal 
data protection. Regular newsletters provide updates on 
regulatory changes and practical case studies, ensuring 
employees are equipped to address compliance 
challenges effectively. In 2024, the Group placed special 
emphasis on raising employee awareness regarding 
the importance of reporting conflicts of interest and the 
acceptance of gifts. In addition to mandatory e-learning 
training, focused workshops were held with employees 
in business units to deepen their understanding of these 
critical compliance areas.
In 2024, the Group introduced a new Compliance Tool 
to enhance compliance management. This digital 
solution streamlines compliance activities, automates 
processes, and enables efficient monitoring of 
regulatory obligations. By leveraging technology, the 
Group ensures greater accuracy, cost-effectiveness, and 
flexibility in managing its compliance framework while 
responding to increasing regulatory demands. 
The Group continuously strengthens its compliance 
framework by refining internal policies and aligning with 
new regulations, industry standards, and best practices 
to ensure effective risk management and support 
sustainable business operations.
Prevention of money 
laundering and terrorism 
financing, and financial 
sanctions compliance**
The Bank complies with national regulations on Anti-
Money Laundering and Countering the Financing of 
2,562 NLB / 
4,494 NLB Group14 
the number of employees 
who completed  
anti-corruption training  
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Terrorism (AML/CFT), including the EBA, BoS, and other 
competent authorities’ guidelines and standards. As a 
member of the EU, the Republic of Slovenia (RoS) is 
subject to the European AML/CFT Directives, which is 
how the EU transposes the Financial Action Task Force  
recommendations throughout the EU. For the Bank, 
effectively mitigating the risk of money laundering, 
terrorist financing, and breaches of financial sanctions is 
of paramount importance. For these reasons, the rules, 
procedures, and technology in the AML/CFT area are 
subject to strict and unified policies and standards. The 
same principles also apply to the Bank’s framework on 
financial sanctions.
The Bank regularly updates and enhances its 
governance in line with directions set by the BoS. 
Through the system of performing risk assessment, 
regular reporting, and constant on-site and off-site 
control, the headquarters effectively monitor the 
implementation and execution of standards throughout 
the Group.
The Bank regularly performs customer due diligence 
following the risk-based approach, applying additional 
measures in cases of increased risk within the "Know 
your customer" segment and in the ongoing monitoring 
of transactional activities. In cases of detected deviations 
and considering the AML/CFT indicators, the Bank’s 
AML function ensures a review and, if required by 
AML/CFT legislation, reports customers and transactions 
to the competent Financial Intelligence Unit. In its 
15 Core financial members included, excluding NLB.
* Incorporation by reference: A reference is made to this chapter from the Sustainability Statement chapter S-4 Cyber security and personal data protection.
Acceptance Policy, the Bank has also adopted additional 
measures to prevent onboarding customers who do not 
correspond to its risk appetite. The Bank also ensures a 
high awareness of the AML/CFT and financial sanctions 
by regular training of all Bank employees.
Information security and 
personal data protection*
The information security area is focused on 
implementing measures to increase the Bank’s cyber 
resilience and strengthen its digital capabilities. Key 
activities include enhancing cyber threat intelligence, 
improving situational awareness, and conducting 
penetration tests to assess and bolster the resilience of 
information systems. 
In 2024, the Bank assessed the information security 
status of 48 outsourcing providers in line with 
EBA guidelines. Special mandatory e-trainings on 
information security and social engineering tested all 
employees and were divided into three focus groups. 
A dedicated training session was held for the Bank’s 
Management Board members as part of a wider 
preventative effort. 
In response to an uptick in cyber fraud attempts 
targeting its customers, the Bank implemented a 
robust Brand Intelligence/Brand Protection service and 
activated Dark Web monitoring. These steps enabled 
swift detection and proactive takedowns of fraudulent 
phishing portals, which mimic the Bank, thereby 
mitigating threats posed by malicious campaigns.
The Bank continues to enhance and optimise security 
approaches across the Group, ensuring consistent 
visibility and autonomy for local Chief Information 
Security Officer (CISO) offices in its core subsidiaries. This 
alignment emphasises each subsidiary’s local 
accountability for information security in accordance 
with its executive management’s risk appetite and 
applicable regulations. The Bank also remains active in 
the global cyber intelligence-sharing community 
exclusively for financial services, providing all local CISO 
offices with access to intelligence exchange platforms, 
cyber resilience resources, and threat mitigation 
capabilities. NLB Group’s cyber threat intelligence 
service is actively utilised, focusing on swift intelligence 
access, strategies to address crisis events, and a trusted 
network of relationships. In 2024, the Group continued 
conducting cyber-attack incident response exercises 
and participated in the FS-ISAC CAPS (cyber-attack 
against payment systems) simulation, testing incident 
response teams against a simulated attack involving 
locked bank data and a ransom demand.
The Bank adheres to GDPR requirements in its daily 
operations, especially the retention and processing of 
personal data under the supervision of a dedicated 
Data Privacy Officer, as well as through employee 
education and training. Following the adoption of the 
new Slovenian Personal Data Protection Act (ZVOP-2) in 
2022, the Bank continues to integrate its provisions into 
its processes and systems.
Fraud prevention  
and investigation
The Bank has implemented a unified system and 
standards for preventing and investigating suspected 
misconduct that may negatively impact the Bank.
The Bank ensures full protection of reporters from any 
potential retaliation in line with commitments outlined 
in the Whistleblower Protection Act. This system enables 
anyone, both internal and external parties, to report 
misconduct freely and anonymously through several 
different communication channels. A specialised team 
centrally manages all received reports in accordance 
with detailed internal procedures.
650 NLB / 
3,028 NLB Group15
the number of employees 
who participated in the  
2024 Ethics and 
Compliance Survey
114
data subject requests 
under GDPR submitted to 
NLB in 2024

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In 2024, the Bank achieved significant milestones in 
safeguarding its brand’s integrity by implementing a 
robust brand protection tool, reinforcing customers’ 
trust and confidence in the Bank. Additional security 
measures were introduced in both web and mobile 
e-banking channels.
The Bank has strengthened its approach to cyber risk 
management and the prevention of unauthorised 
payment transactions, reflecting its commitment to 
safeguarding the security of the Bank’s customers and 
employees. The Bank has also been actively involved 
in The Bank Association (ZBS) initiatives, contributing 
to public awareness campaigns on cyber and payment 
fraud prevention. 
Recognising that well-informed employees are critical 
to maintaining a strong defence, the Bank devoted 
significant attention to employee training, sharing 
insights into observed fraud patterns, and offering 
recommendations to improve processes.
Fraud prevention in loan origination processes is 
intricately linked to operational risk and requires 
a comprehensive approach. The Bank has 
implemented rigorous verification processes for 
new loan applications, including identity verification 
checks, thorough credit history analysis, and cross-
referencing information from multiple sources to identify 
inconsistencies or fraudulent indicators.
The Bank’s involvement in these activities underscores 
its dedication to fostering a secure and transparent 
business environment. NLB remains steadfast in its 
mission to uphold the highest standards of business 
ethics, ensuring that its customers can confidently 
engage with its brand.

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Internal Audit
Internal Audit reviews key risk areas in the Group’s operations, advises management at all levels, and deepens 
understanding of the Bank’s operations.  It provides independent and impartial assurance regarding the 
management of key risks, management of the Bank, and functioning of internal controls, thereby strengthening and 
protecting the value of the Bank.
Internal Audit is an independent, objective assurance 
and advisory service designed to add value and 
improve the Bank’s operations. It is primarily answers 
to the Supervisory Board and its Audit Committee, 
and secondarily to the Management Board of the 
Bank. It helps to accomplish the Bank’s objectives by 
bringing a systematic, disciplined approach to evaluate 
and improve the effectiveness of governance, risk 
management, and control processes.
Internal Audit strengthens the Bank’s ability to create, 
protect, and sustain value by providing the Management 
and Supervisory Boards with independent, risk-based, 
and objective assurance, advice, insight, and foresight.
Performed audits
Internal Audit performs its tasks and responsibilities at 
its discretion and in compliance with the Annual Audit 
Plan approved by the Management and the Supervisory 
Boards. Based on its internal methodology and 
comprehensive risk assessment for 2024, Internal Audit 
planned 95 audits, of which 84 were completed, 
covering various areas of operations within the Bank 
and the Group. Among these, 27 were branch 
inspections, eight were group audits, one was conducted 
as a joint audit with a local auditor, three were quality 
reviews in banking subsidiaries, and two new audits 
were initiated. 
In addition, Internal Audit was involved in several 
strategic projects as an advisor. Five planned audits 
were postponed for objective reasons, and one audit 
was removed from the plan as it was covered by another 
audit. Most recommendations issued in 2024 were 
implemented within the agreed-upon deadlines.
Implementation of  
uniform rules
Internal Audit continuously increases efficiency. It 
focuses on monitoring the implementation of audit 
recommendations, training and education, advising 
management, and ensuring high-quality and 
professional operations of the internal audit function 
within the Group. In November 2024, the Internal Audit 
Charter and Manual were updated and aligned with 
the Global Internal Audit Standards, effective 9 January 
2025. Internal Audit also introduces uniform rules of 
operation for the internal audit function and regularly 
monitors compliance with these rules within the Group.
Following the highest 
standards 
In 2022, an external quality review of the internal audit 
function was performed and confirmed that Internal 
Audit and other internal audit services within the Group 
operate in accordance with the following: 
Code of 
Internal 
Auditing 
Principles
Code of 
Ethics of 
an Internal 
Auditor
International 
Standards 
for the 
Professional 
Practice of 
Internal 
Auditing 
Banking Act 
(ZBan-3) or other 
relevant laws 
regulating the 
operations of a 
Group member
84
planned audits 
conducted in the Bank
39
Internal Audit experts

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Corporate Governance Statements

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The Statement of Management’s Responsibility
16 MFIA, Official Gazette of the RoS, No. št. 77/18, 17/19 – corr., 66/19, 123/21 and 45/24.
In accordance with the provisions of Article 134 
(Paragraph 2, Point 3, 2nd bullet) of the Market and 
Financial Instruments Act16, the Management Board 
hereby confirms the statements made in the business 
report, which are in accordance with the attached 
financial statements as of 31 December 2024, and 
represent the actual and fair financial standing of the 
Bank and the NLB Group as well as their operating 
results in the year that ended 31 December 2024.
The Management Board confirms that the Business 
Report gives a fair view of developments and operating 
results of the Bank and the Group and their financial 
standings, including a description of the material 
types of risks the Bank and the NLB Group companies 
included in the consolidation are exposed as a whole.
Ljubljana, 25 March 2025
Management Board of the NLB
Hedvika Usenik	
Andrej Lasič	
Archibald Kremser	
Peter Andreas Burkhardt	
Antonio Argir	
Blaž Brodnjak	 
Member	
Member	
Member	
Member	
Member	
Chief Executive Officer

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Authorisation to Perform Banking Services
Nova Ljubljanska banka d.d., Ljubljana has an 
authorisation to perform banking services pursuant to 
Article 5 of the Banking Act (Official Gazette of the RoS, 
No. 92/2021, with Amendments; hereinafter: the ZBan-3). 
Banking services are the acceptance of deposits and 
other repayable funds from the public and the granting 
of credits for its own account. 
The bank has an authorisation to perform mutually 
recognised and additional financial services. 
It may perform the following mutually recognised 
financial services, pursuant to Article 5 of the ZBan-3:
 1. receiving deposits;
 2. granting of loans, including:
· consumer loans,
· mortgage loans,
· purchase of receivables with or without recourse 
(factoring),
· financing of commercial transactions, including 
export financing based on the purchase of 
non-current non-past-due receivables at a 
discount and without recourse, secured by 
financial instruments (forfeiting);
 4. payment services and electronic money issuing 
services;
 5. issuance and management of other payment 
instruments (i.e. travellers’ cheques and banker’s 
drafts) in the part in which this service is not 
included in service of point 4 of this Article;
 6. issuing of guarantees and other commitments;
 7. trading for own account or for the account of 
clients:
·	in money-market instruments,
·	in foreign exchange, including currency 
exchange transactions,
·	financial futures and options,
·	exchange and interest-rate instruments,
·	in transferable securities;
 8. participation in securities issues and the provision 
of associated services;
 9. corporate consultancy with regard to capital 
structure, operational strategy and related matters, 
and consultancy and services in connection with 
corporate mergers and acquisitions;
10. monetary intermediation on interbank markets;
11. advice on portfolio management;
12. safekeeping of securities and other related 
services;
13. credit rating services: collecting, analysing 
and disseminating information regarding 
creditworthiness;
14. leasing of safe deposit boxes;
15. investment services and transactions, and ancillary 
investment services in accordance with the ZTFI.
It may perform the following additional financial 
services, pursuant to Article 6 of the ZBan-3:
 1. insurance agency service pursuant to the law 
governing the insurance industry
 4. custodian and administrative services according 
to the law governing investment funds and 
management companies
 5. credit brokerage for consumer and other types of 
loans
 6. other services or transactions:
6.1. intermediation in financial leasing
6.2. sale and purchase of investments in gold
Authorisation to perform banking services is published 
on the official website of BoS.

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Corporate Governance Statement of NLB
17 The Companies Act (ZGD-1; Official Gazette of the RoS, No. 65/09 and consecutive changes).
18 The Corporate Governance Policy of NLB was adopted in February 2023.
19 Slovenian Corporate Governance Code for Listed Companies, December 2021 (valid for this Corporate Governance Statement for the business year 2024). Nevertheless, the mentioned code was changed in December 2024, is valid 
from 1 January 2025, and will apply to the companies for the first time when preparing the Corporate Governance Statement for the 2025 financial year.
20 Published on the Bank’s website.
21 ZGD-1M recent changes to Companies Act, Official Gazette of the RoS, No. 102/24, valid from 18 December 2024.
Pursuant to Article 70, paragraph 6 and 7 of the 
Companies Act (further in text: ZGD-1)17, NLB hereby 
gives the following Corporate Governance Statement 
of NLB as part of the Business Report of the NLB Group 
Annual Report 2024. The main function of this statement 
is to prompt informing investors on the coherence of the 
Bank’s corporate governance system.
1.  COMPLIANCE WITH THE CORPORATE GOVERNANCE CODE
1. 1.  References to the Code on 
Corporate Governance
The recommended best corporate governance practices 
contribute to a transparent and understandable 
corporate governance system, which promotes both 
domestic and foreign investor confidence, as well 
as the confidence of employees, other stakeholders 
(shareholders, regulators, suppliers, etc.), and the public. 
A decision on which code the Bank will follow was made 
jointly by the Management and the Supervisory Boards 
of the Bank by adopting the Corporate Governance 
Policy of NLB18. 
Compliance with the Slovenian Corporate Governance 
Code for Listed Companies19 is explained in this 
statement on a "comply or explain basis," in which the 
Bank provides an explanation regarding deviations, 
the reasoning for non-compliance with a certain 
recommendation, or alternative practices performed 
mostly due to stricter banking regulation. The statement 
refers to the Bank’s system of corporate governance 
from the beginning to the end of the financial year, 
which also corresponds to the beginning and the end of 
the calendar year (from 1 January until 31 December). 
The Corporate Governance Statement of NLB is included 
in the Business Report of the NLB Group Annual Report 
(published on NLB’s website and is also published as a 
separate report on the Bank’s website under the chapter 
on Corporate Governance.
NLB strives to increase the level of its business 
transparency and informs the shareholders and other 
expert community in line with Guidelines on Disclosure 
for Listed Companies (Ljubljana Stock Exchange, 
25 March 2024) and in line with Rules and Regulation of 
the Luxembourg Stock Exchange, as well as in line with 
Rules of the London Stock Exchange through Regulatory 
News Services (RNS) of the London Stock Exchange.
NLB also upholds its own code of conduct. The NLB 
Group Code of Conduct, which was revised in May 2023, 
is a standardised document for all members of the 
Group that defines values, lays down the standards of 
ethical business conduct, and serves as the guideline 
for all Bank’s relationships regardless of whether it 
involves clients, competitors, business partners, state 
authorities, regulators, shareholders, or internal 
relationships between employees. At the same time, it 
is the basis of the Group values and basic principles of 
conduct, which provide specific conduct guidelines to its 
employees. This approach aims to ensure compliance 
with all applicable laws, regulations, and standards. It is 
published on the Bank’s website.
Regarding the representation of gender in the 
Management and Supervisory Boards, the NLB 
implements an internal Policy on the Provision of 
Diversity of the Management Body and Senior 
Management (June 2022), which defines the principles 
and procedures that promote gender-balanced 
planning for the Management and Supervisory Boards, 
as well as for senior management20. 
The Corporate Governance system of the Bank and 
all relevant information on Bank’s management that 
exceeds the requirements of Article 70 of the Companies 
Act (ZGD-1) are published in the chapter in Risk 
Management of this Annual Report. Some other aspects 
of the functioning of the Bank’s managing bodies are 
described in the chapter in Corporate Governance 
of this Annual Report, as well as in the Corporate 
Governance Policy of NLB published on the NLB’s 
website. Information on the ESG Risk Management 
for the year 2024 is described in the Sustainability 
Statement as part of this Annual Report. Information 
on the Diversity Policy is according to recent changes 
to ZGD-1M21 described in the Sustainability Statement 
of this Annual Report. Diversity Policy, Remuneration 
Policy and ESG risks are also described in the Pillar 3 
Disclosures according to Basel standards. 

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2.  COMPLIANCE WITH THE SLOVENIAN CORPORATE GOVERNANCE CODE  
FOR LISTED COMPANIES
22 Recent changes are primarily the result of alignment with the amendment to the Companies Act (ZGD-1M) and the development of good corporate governance practices (diversity, remuneration and independence). 
The Code provides recommendations for good 
management, control and management practices 
of public joint-stock companies whose shares are 
listed on the organized market in Slovenia. In 2024, 
the Code was updated and entered into force on 
1 January 2025. However, the companies should use 
the recommendation of this Code for the first time when 
preparing the Corporate Governance Statement for 
the 2025 financial year22. Nevertheless, NLB already 
complies with some of the changes of the Code.
The Bank does not follow, partially implements, 
or adhere to different, in most cases stricter, 
banking regulations with regard to the following 
recommendations:
Recommendation 5.6: NLB does not provide an 
external assessment of the adequacy of the  
Corporate Governance Statement of NLB at least  
every three years since NLB is a systemically important 
bank with demanding regulation that takes into 
account high standards of corporate governance. The 
Bank is highly regulated by a regulator and examined 
by the external auditor.
Recommendation 7.4: The Sustainability Policy of 
NLB d.d. and NLB Group contains basic due diligence 
guidelines and measures for identifying risks and 
prevention of serious harm in relation to areas that 
are defined in this recommendation. Additionally, due 
diligence guidelines and measures for identifying risk 
are further elaborated in the Policy on the Respect 
for Human Rights in NLB and the NLB Group, and are 
implemented in other domain-specific policies covering 
respective business areas in NLB Group.
Recommendation 12.1: In assessing a candidate’s 
eligibility to be a Supervisory Board member, statutory 
criteria are applied. However, according to the Policy to 
Assess the Suitability of the Management and Supervisory 
Board Members in NLB (June 2022), it is not necessary 
for candidates to have a certificate evidencing their 
specialised professional competence for membership 
on a Supervisory Board, such as the Certificate of 
Slovenian Directors’ Association, or any other relevant 
certificate. However, all strict conditions must be fulfilled 
according to banking legislation, including a wide range 
of knowledge, skills, and experience.
Recommendation 14.2: Currently, valid Rules of 
Procedure of the Supervisory Board of NLB d.d. 
(November 2024) are prepared according to strict rules 
governing banks. They do not include provisions on the 
Agreement on access to the archives after expiration 
of the term of office of the members of the Supervisory 
Board, as the access to the archives after expiration of 
the term of office is determined by the provisions of the 
Rules of Procedure of the Supervisory Board of NLB and 
not in a special agreement. 
Recommendation 14.3: The Rules of Procedure of 
the Supervisory Board of NLB d.d. do not include the 
scope of topics and timeframe to be respected by the 
Management Board in its periodic reporting of the 
Supervisory Board. However, the scope of topics and 
time frames of periodic reporting to the Supervisory 
Board are included in the annual Action Plan of the 
Supervisory Board. Competent organisational units of 
the Bank ensure that timely information is provided to 
the Supervisory Board.
Recommendation 14.4: In 2024, the NLB Workers’ Council 
did not report to the Supervisory Board. In 2023, the NLB 
Workers’ Council sent a letter stating that it would inform 
the professional services of NLB if it intended to report to 
the Supervisory Board in the future.
Recommendation 14.6: Access to the archives after 
the expiration of the term of office of the members 
of the Supervisory Board is determined by the Rules 
of Procedure of the Supervisory Board of NLB d.d. 
Members of the Supervisory Board do not sign a special 
Agreement on the access to the archives upon taking up 
the position. See also Recommendation 14.2 above.
Recommendation 17.6: The President of the Supervisory 
Board, together with the Secretary of the Supervisory 
Board or an expert from the Bank designated by the 
Secretary of the Supervisory Board, takes care of 
the minutes of the Supervisory Board meeting. Only 
exceptionally, can a Supervisory Board member also 
be the minute-taker. The President of the Supervisory 
Board and the Director of Legal and Secretariat ensure 
that the resolutions formulated at the meeting are 
clearly formulated and comprehensible.
Recommendation 19.1: In 2024, the Supervisory Board 
members (representatives of capital and representatives 
of workers) did not receive attendance fees but received 
payments for performing their function based on the 
decisions of the General Meeting of Shareholders 
dated 21 October 2019, 15 June 2020 and 19 June 2023. 
Remuneration of the Members of the Supervisory Board 
is regulated by the Articles of Association of NLB d.d., the 
decisions of the General Meeting of shareholders from 
the previous sentence and the Remuneration Policy for 
the Members of the Supervisory Board of NLB d.d. and 
the Members of the Management Board of NLB d.d.
Recommendation 20: Minutes of the Supervisory Board 
meeting are taken by the Secretary of the Supervisory 
Board or an expert from the Bank designated by the 
Head of Secretariat. Only exceptionally, a Supervisory 
Board member can also be the minute-taker.
Recommendation 23.5: In accordance with regulations 
and the Remuneration Policy of the Members of the 
Supervisory Board of NLB d.d. and the Members of 
the Management Board of the NLB d.d. in 2024, NLB 
awarded to the members of its Management Board 50% 
of their variable remuneration for 2023 in share-linked 
instruments: 50% of such instruments were handed over 
to the members of the Management Board without any 

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deferral, and the remaining 50% of such instruments 
will be handed over to the members of the Management 
Board during a 5-year deferral period.
Recommendation 26.6: The Bank maintains a list of 
transactions with related persons according to the 
Banking Act (ZBan-3). A list of transactions with related 
persons is submitted to the Supervisory Board by 
special demand. 
Recommendation 30.4: NLB draws up its Financial 
Calendar, published on the Banks’ website and 
includes the date of the Annual General Meeting of NLB. 
However, it doesn’t provide information on the dividend 
payment date. The date is announced in the publication 
of the Agenda and Proposed Resolutions to be passed 
at the Annual General Meeting. The dividend payment 
date is determined based on KDD’s Operations Rules 
(Central Securities Clearing Corporation).
Recommendation 32.7: NLB does not publish the 
rules of procedure of its bodies (Management Board, 
Supervisory Board, and its committees) on its website. 
However, each year, the Bank discloses the composition, 
competences, and work of its managing bodies in 
the Corporate Governance Statement of NLB that is 
published in this NLB Group Annual Report, as well as on 
the Bank’s website.

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3.  MAIN FEATURES OF INTERNAL CONTROL AND RISK MANAGEMENT SYSTEMS IN 
RELATION TO FINANCIAL REPORTING
NLB is governed by the provisions of the Capital 
Requirements Regulation (CRR), with amendments, 
together with all applicable delegated acts, the Banking 
Act (ZBan-3) and the Regulation on Internal Governance 
Arrangements, the Management Body and the Internal 
Capital Adequacy Assessment Process for Banks and 
Savings Banks regulating, and relevant EBA Guidelines, 
among other, the Bank’s obligation to set up, maintain 
appropriate internal control, and risk management 
systems. Due to the above, the NLB has developed 
a steady and reliable internal governance system 
encompassing the following: 
3. 1.  Internal control mechanisms
The Suitability of the internal control mechanisms is 
determined by the independence, quality, and validity of:
• the rules for and controls of the implementation of the 
Bank’s organisational, business, and work procedures 
(internal controls) and 
• the internal control functions and departments 
(internal control functions).
3.1.1. Internal Controls
The policy entitled "Internal Control System" defines a 
system of internal controls as a set of rules, procedures, 
and organisational structures. The system of internal 
controls in NLB is designed to ensure that for each 
key risk, there is a process or other measure to reduce 
or manage that risk, and that process or measure is 
effective for that purpose.
The Mentioned policy introduces a new description of 
the three lines of defence, namely:
1. First-level (or line) controls are implemented into 
business and non-business organisational units (OU). 
2. Second-level controls are divided between Risk 
Management and Compliance control functions 
(including AML/CTF and Information security 
management), which carry out independent 
controls and supervision over the operation of the 
first line of defence. 
3. The third level of control is performed by the internal 
audit function, which assesses and regularly checks 
the completeness, functionality, and adequacy 
of the internal control system. An internal audit is 
completely independent of both the first-line and 
the second-level control functions.
In the event of deficiencies, irregularities, or breaches 
identified in the process of implementation of internal 
controls, the breaches are discussed at the Operational 
Risk Committee (which is the collective decision-making 
body appointed by the Management Board of the 
Bank that is established for the execution of individual 
tasks within powers of the Management Board of the 
Bank). The mentioned committee adopts decisions to 
take appropriate actions and informs the Management 
Board of the Bank about deficiencies and actions taken 
on that behalf. 
As NLB advances its commitment to sustainable and 
responsible banking, updates to the Internal Control 
System policy, implemented in November 2023, reflect 
the Bank’s dedication to ensuring a comprehensive 
approach to ESG governance, addressing ESG risks, and 
promoting responsible business practices.
3.1.2. Internal Control Functions
Internal control functions are part of the system of 
internal governance in the Bank. Internal control 
functions include:
a) The Internal Audit Function
The Internal Audit function is organised in accordance 
with the Internal Audit Charter of NLB d.d., approved by 
the Management Board, to which the Supervisory Board 
of NLB gave its consent. 
The Management Board of NLB has established and 
organised an independent Internal Audit function. 
The main purpose of the Internal Audit is to provide 
the Bank’s Management and Supervisory Boards with 
objective and independent assurance and advisory 
services designed to add value and improve an 
organisation’s operations. 
Internal auditing is an independent, objective assurance 
and advisory service designed to add value and 
improve the Bank’s operations, which is primarily 
responsible to the Supervisory Board of NLB and its 
Audit Committee and secondarily to the Management 
Board of the Bank. It helps to accomplish the Bank’s 
objectives by bringing a systematic, disciplined 
approach to evaluate and improve the effectiveness of 
governance, risk management, and control processes. 
In addition, the Internal Audit conducts regular Quality 
reviews of the Internal Audit functions in the Group and 
ensures continuous development of the internal auditing 
function in NLB Group.
The Supervisory Board of NLB must give its agreement 
to the appointment and dismissal of the Chief Audit 
Executive, which ensures his independence and, thus, 
the independence of the Internal Audit function. 
b) The Risk Management Function
The Risk Management Function is organised according 
to the Charter of the Risk Management Function of NLB 
adopted by the Management Board, in agreement with 
the Supervisory Board of NLB. 
The Risk Management Function represents an important 
part of the overall management and governance system 
in the Group. This function in NLB is organised within the 
Risk stream, covered by the member of the Management 
Board in charge of risk (Chief Risk Officer – CRO). 
The Risk Management Function is performed by 
the Global Risk function. In accordance with the 
competences, authorisations, and responsibilities, 
Global Risk is represented by its General Manager. 
Global Risk is in functional and organisational terms 
separate from other functions where business decisions 
are adopted and where a potential conflict of interest 
may arise with the Risk Management Function. The head 
of the Risk Management Function has direct access to 
the Management Board of the NLB and, at the same 
time, has unhindered and independent access to the 
Supervisory Board of NLB and the Risk Committee of the 
Supervisory Board of the NLB. 

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Risk management and control is performed through 
a clear organisational structure with defined roles 
and responsibilities. The organisation and delineation 
of competences are designed to prevent conflicts of 
interest, to ensure a transparent and documented 
decision-making process, and are subject to an 
appropriate upward and downward flow of information. 
The competence line, Risk Management in NLB, 
encompasses several professional areas and is in 
charge of formulating and controlling the Group’s risk 
management policies, setting limits, overseeing the 
harmonisation, regular monitoring of risk exposures and 
limits based on centralised reporting at the Group level. 
In members of the Group, the risk management 
function is organised according to the local legislation, 
considering the bases for setup, organisation, and 
activities in risk management in the members, as 
defined in the document "Risk Management Standards 
in the NLB Group." 
c) The Compliance Function, Information Security 
Function, and AML/CTF Function
Compliance and Integrity in the Group, in its role as 
internal control function, performs control activities with 
respect to the main following areas:
• anti-money laundering and counter-terrorist financing 
(separately for NLB and the Group);
• information security and data protection; 
• personal data protection;
• regulatory compliance management; 
• prevention and investigation of fraud to detriment  
of the bank;
• security;
• development of compliance risk methodologies, and 
setting and monitoring ethics and integrity standards;
• harmonisation of policies and practices within the 
Group (Competence line Compliance and Integrity).
Compliance and Integrity is an organisational unit of 
the Bank, placed directly under the Bank’s Management 
Board in the organisational structure. The Bank adopted 
the Integrity and Compliance Policy of the NLB and the 
NLB Group. This Policy regulates the method and scope 
of the activities of the compliance function in the Bank. 
Supervision over compliance of operations is within the 
competence of Compliance and Integrity. This enables 
23 According to Recommendations for the Audit Committees (SDA&KPMG 2022, point 10.1), the Bank provides an explanation of the selection of an audit firm and the independence of the statutory auditor.
Compliance and Integrity to operate independently from 
other Bank departments. 
The Director of Compliance and Integrity does not 
perform any other function at the Bank that could 
possibly lead to a conflict of interest. To ensure his 
independence, the Director reports directly to the 
Management and Supervisory Boards. Additionally, 
the Director provides regular updates to a designated 
member of the Bank’s Management Board responsible 
for overseeing compliance areas (including information 
security, personal data protection, and AML/CTF 
functions). This arrangement provides additional 
assurance for the independence of the Compliance and 
Integrity operations.
As information security, AML/CTF, and Group AML 
functions are organised within Compliance and Integrity, 
CISO for NLB and NLB Group (Chief Information Security 
Officer), DPO (Data Protection Officer), the head of the 
AML/CTF area for NLB, and head of Group AML are 
ensured full independence through equal reporting lines 
as the Director of Compliance and Integrity. Following 
NLB’s model, the compliance function was established in 
the core members of the Group, as well as based on the 
Group standards for the compliance and integrity area. 
3. 2.  Financial reporting
To ensure appropriate financial reporting procedures, 
NLB pursues the adopted Policy on Accounting Controls. 
The accounting controls are provided through the 
operation of the complete accounting function with the 
purpose of ensuring quality and reliable accounting 
information and, thereby, accurate and timely financial 
reporting. The principal identified risks in this area are 
managed with an appropriate system of authorisations, 
segregation of duties, compliance with accounting 
rules, documenting of all business events, a custody 
system, posting on the day of a business event, in-
built control mechanisms in source applications, and 
archiving pursuant to the laws and internal regulations. 
Furthermore, the policy precisely defines primary 
accounting controls, performed in the scope of analytical 
bookkeeping, and secondary accounting controls, i.e., 
checking the efficiency of implementation of primary 
accounting controls. With an efficient mechanism of 
controls in accounting reporting, NLB ensures:
• a reliable decision-making and operation support 
system;
• accurate, complete, and timely accounting data, the 
resulting accounting, and other reports of the Bank;
• compliance with legal and other requirements.
a) Selection of an audit firm23
Through a process, the Bank selects auditing companies 
in which management bodies, the Audit Committee, and 
the Supervisory Board actively participate and appoint 
an auditing company that will ensure an independent 
and impartial audit of the financial statements in 
accordance with professional and professional-ethical 
auditing principles and other auditing rules.
Before the start of the selection process, a proposal for 
the criteria for the appointment of the audit company 
and the minimum conditions for cooperation are 
prepared, which also include the mandatory disclosure 
of all possible non-audit services that the audit company 
has performed for the Bank or its affiliated companies in 
the last year (namely statement that an audit firm or any 
member of the network to which the audit firm belongs, 
did not directly or indirectly provide to the audited 
entity, to its parent undertaking or to its controlled 
undertakings any prohibited non-audit services in the 
financial year immediately preceding the period being 
audited). The proposed criteria are approved by the 
Audit Committee and the Supervisory Board. After 
considering the report on the selection process, the 
Audit Committee submits a recommendation on the 
appointment of an audit company to the Supervisory 
Board. Based on the recommendation of the Audit 
Committee, the Supervisory Board proposes the 
appointment of an audit company, which is approved by 
the Shareholders’ Meeting.
The financial statements of NLB and consolidated 
financial statements of NLB Group are audited by the 
auditing company KPMG Slovenia d.o.o., Ljubljana. 
The mentioned auditing company was appointed 
as the auditor of NLB by the 38th General Meeting of 
shareholders of the Bank dated 20 June 2022 for the 
financial years 2023 to 2026. 

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The selected audit company audits all members of NLB 
Group, except in case of other valid reasons (possible 
legal or other local restrictions).
In 2023, there was a change of audit company due to the 
expiration of the statutory period of 10 business years, 
when the same audit firm can perform the audit.
b) Independence of the Statutory Auditor
The statutory auditor must assess and document 
compliance with independence requirements before 
accepting or continuing a statutory audit engagement. 
The Audit Committee annually requires written 
declarations of independence from the statutory auditors, 
which must apply to the audit firm, the audit partners, 
and senior personnel involved in the audit engagement.
When assessing the auditor’s independence, all areas of 
potential conflict of interest are considered, such as:
• direct or indirect financial investments in the company,
• personal and business relationships (which also 
include close family members, close relatives and 
business partners),
• the relationship between the key audit partner, 
members of the board and key employees,
• economic dependence,
• the type and scope of other services performed by the 
auditor in addition to the audit.
Independence is ensured during the period covered by 
the financial statements being audited and during the 
period during which the statutory audit is carried out.

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4.  INFORMATION ON POINT 4, PARAGRAPH 6, OF THE ARTICLE 70 OF THE ZGD-1 
regarding points 3, 4, 6, 8, and 9 of paragraph 8 of the same article
Explanation regarding significant direct and indirect 
ownership of the company’s securities in the sense of 
achieving a qualified stake as determined by the act 
regulating acquisitions 
(Point 3 of the eight paragraph of Article 70 of the ZGD-1)
Significant direct and indirect ownership of the 
company’s securities in terms of achieving a qualifying 
holding as defined in the Takeovers Act (as at 31 
December 2024).
Table 37: NLB’s main shareholders as at 31 December 2024(i)
Shareholder
Number of shares
Percentage of shares
Bank of New York on behalf of the GDR holders(ii), (iii)
9,659,425
48.30
 • of which EBRD 
/
>5 and <10
 • of which Brandes Investment Partners, L.P. 
/
>5 and <10
Republic of Slovenia (RoS)
5,000,001
25.00
Other shareholders
5,340,574
26.70
Total
20,000,000
100.00
(i) This information is sourced from the NLB’s shareholders’ book that is accessible at the web services of CSD (Central Security Depository, Slovenian: KDD  
- Centralna klirinško depotna družba) and available to CSD members. 
(ii) The Bank of New York holds shares in its capacity as the depositary (the GDR Depositary) for the GDR holders and is not the beneficial owner of such shares. 
(iii) The information on GDR ownership is based on self-declarations by individual GDR holders as required pursuant to the applicable provisions of Slovenian law.
More information on the Bank’s Share Capital is available on the NLB website.
Explanation regarding the holders of securities that 
carry special control rights 
(Point 4 of the eight paragraph of Article 70 of the ZGD-1)
The Bank did not issue any securities carrying special 
controlling rights.
Explanation regarding the restrictions related to voting 
rights, in particular: (i) restrictions of voting rights to a 
certain stake or certain number of votes, (ii) deadlines 
for executing voting rights, and (iii) agreements in 
which, based on the company’s cooperation, the 
financial rights arising from securities are separated 
from the rights of ownership of such securities 
(Point 6 of the eight paragraph of Article 70 of the ZGD-1)
The shares of the Bank are freely transferable, subject to 
the provisions of the Articles of Association of the Bank, 
which require the approval of the Supervisory Board, 
namely for the transfer of shares of the Bank by which 
the acquirer, together with the shares held by the holder 
before such an acquisition and the shares held by third 
parties for the account of the acquirer, exceeds the 
share of 25% of the Bank’s voting shares. Approval for 
the transfer of shares is issued by the Supervisory Board.
The Bank rejects the request for approval of transfer 
shares if the acquirer, together with the shares held by 
the acquirer before the acquisition and the shares held 
by third parties for the account of the acquirer, exceeded 
the 25% share of the Bank with voting rights, increased 
by one share.
Notwithstanding the provision mentioned in the first 
paragraph, approval for the transfer of shares is not 
required if the acquirer of the shares has acquired them 
for the account of third parties, so that it is not entitled 
to exercise voting rights from these shares at its sole 
discretion, while at the same time committing to the 
Bank, it will not exercise voting rights on the basis of 
the instructions of an individual third party for whose 
account it has acquired the shares if, together with 
the instructions for voting, it does not receive a written 
guarantee from that person that this person has shares 
for his own account, and that this person is not, directly 
or indirectly, a holder of more than 25% of the Bank’s 
voting rights.
The acquirer who exceeds the share of 25% of the 
Bank’s shares with voting rights and does not require the 
issuance of approval for the transfer of shares, or does 
not receive the approval of the Bank, may exercise the 
voting right from 25% of the shares with the voting rights.
There are no restrictions other than those mentioned 
and those that are regulatory.

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Explanation on the (i) company’s rules on appointment 
or replacement of members of the management or 
supervisory bodies, and (ii) changes to the company’s 
Articles of Association
(Point 8 of the eight paragraph of Article 70 of the ZGD-1)
The appointment or replacement of members of the 
management or supervisory bodies* 
The Management Board*
Articles of Association define that the Management 
Board of the Bank is comprised of three to seven 
members, one of whom is appointed President of 
the Management Board of the Bank. The number 
of Management Board members is determined by 
a resolution of the Bank’s Supervisory Board. The 
President and other members of the Management Board 
are appointed and recalled by the Supervisory Board 
of the Bank; the President of the Management Board 
may propose to the Supervisory Board of the Bank to 
appoint or recall an individual member or the remaining 
members of the Management Board of the Bank. 
The President and members of the Management Board 
shall be appointed for a period of five years and may be 
re-appointed for another term of office. The President 
and members of the Management Board may be recalled 
prior to the expiry of their term of office in accordance 
with applicable laws and Articles of Association. Each 
member of the Management Board of the Bank may 
prematurely resign her/his term of office with a period of 
notice of three months. Written notice shall be delivered to 
the Chair of the Supervisory Board of the Bank. The notice 
term may be shorter than three months if requested by 
the resigning member of the Management Board of the 
Bank in his/her notice and is subject to the approval of 
the Supervisory Board of the Bank.
A member of the Bank’s Management Board may only 
be a person who fulfils the legally prescribed conditions 
for a management board member under the law on 
banking and who obtained a licence from the BoS or 
the ECB, if executing the competences and tasks from 
Item (e) of paragraph 1 of Article 4 of Regulation (EU) 
no. 1024/2013 for the performance of the function of 
a bank’s management board member under the law 
regulating banking. The Bank assesses every candidate 
following the Bank’s Policy governing the Fit & Proper 
assessment prior to the appointment. 
The Supervisory Board*
According to the Articles of Association of the NLB 
d.d., the Supervisory Board consists of a total of twelve 
members, of which eight members represent the 
interests of shareholders and four members represent 
the interests of employees. Members of the Supervisory 
Board representing the interests of shareholders are 
elected and recalled by the General Meeting from 
persons proposed by shareholders or the Supervisory 
Board. Members of the Supervisory Board representing 
the interests of employees are elected and recalled by 
the Workers' Council, taking into account the conditions 
for members of the Supervisory Board laid down in the 
regulations and the Articles of Association of NLB d.d.
At the end of 2024, the Supervisory Board of the 
Bank consists of a total of 10 members, of which eight 
members represent the interests of shareholders and 
two members represent the interests of employees. 
Members representing the interests of shareholders 
shall be elected and recalled by the Bank’s General 
Meeting from persons proposed by shareholders or 
the Supervisory Board of the Bank, and members 
representing the interests of employees shall be elected 
and recalled by the Workers’ Council of the Bank. 
Members of the Supervisory Board representing the 
interests of shareholders are elected by an ordinary 
majority of votes cast by the shareholders. 
The term of office of the Supervisory Board members 
commences on the day their appointment enters into 
force (at the start of the term of office) and lasts up 
until the end of the Bank’s Annual General Meeting of 
shareholders, which decides on the use of accumulated 
profit for the fourth business year since the start of their 
term of office unless otherwise stipulated at the time 
of appointment of individual members. In this context, 
the first year is deemed the business year in which the 
members of the Supervisory Board of the Bank started 
their term of office.
The General Meeting of the Bank may dismiss an 
individual or all members of the Supervisory Board 
(representatives of shareholders) even before the 
expiration of their term of office. A resolution on 
dismissal shall be valid if adopted with at least a 
three-quarter majority of all votes cast. 
The Supervisory Board of the Bank shall, at its first 
meeting after an appointment, elect from among its 
members a Chair and at least one Deputy Chair of the 
Supervisory Board of the Bank. A member representing 
the interests of employees cannot be elected Chair or 
Deputy Chair of the Supervisory Board of the Bank. All 
the Supervisory Board members shall be independent 
professionals, as defined by the Articles of Association.
A member of the Bank’s Supervisory Board may only 
be a person who fulfils the legally prescribed conditions 
for a supervisory board member under the Banking Act 
and who obtained a licence from the BoS or the ECB, if 
executing the competences and tasks from Item (e) of 
paragraph 1 of Article 4 of Regulation (EU) no. 1024/2013 
for the performance of the function of a bank’s 
supervisory board member under the law regulating 
banking. The Bank assesses every candidate following 
the Bank’s Policy governing Fit & Proper assessment 
prior to the appointment.
Amendments to Articles of Association 
A qualified majority of at least 75% (seventy-five per cent) 
of the votes cast by shareholders at the general meeting 
of the Bank’s shareholders is required for the adoption of 
any amendments of the Articles of Association.
Explanation regarding the authorisation of 
the members of the management, particularly 
authorisations to issue or purchase own shares 
(Point 9 of the eight paragraph of Article 70 of the ZGD-1)
No authorisation exists which would authorise the 
members of the management to issue or purchase own 
shares of the Bank.
*Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter ESRS-2 GOV-1 The role of administrative, supervisory and management bodies.

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5.  INFORMATION ON THE WORK AND KEY POWERS OF THE SHAREHOLDERS’ MEETING 
AND OF ITS KEY POWERS, AND A DESCRIPTION OF SHAREHOLDERS’ RIGHTS AND THE 
METHOD OF THEIR EXERCISING
The General Meeting is a body of the Bank through 
which shareholders exercise their rights, which include, 
among others: adopting and amending the Articles of 
Association of the NLB d.d., use of distributable profit, 
granting a discharge from liability to the members of 
the Management and Supervisory Board, changes to 
the Bank’s share capital, appointing and discharge 
members of the Supervisory Board who represent 
the shareholders’ interests, remuneration and profit-
sharing by the members of the Management Board and 
employees, annual schedules, and characteristics of 
issues of securities convertible into shares and equity 
securities of the Bank. 
The General Meeting is convened by the Management 
Board. The General Meeting may be convened by the 
Supervisory Board in cases where the Management 
Board fails to convene the General Meeting or where 
a convocation is necessary to ensure unhindered 
operations of the Bank. The Supervisory Board may 
amend the agenda of the General Meeting convened in 
line with the bylaws.
As a rule, the General Meeting shall be convened 
at the registered office of the Bank, yet it may also 
be convened at another venue specified by the 
convenor. The Management Board may stipulate 
that shareholders may attend or vote before or at the 
General Meeting by electronic means without their 
physical presence. The General Meeting of shareholders 
shall adopt resolutions by a simple majority of the votes 
cast unless the applicable laws or the Bank’s Articles 
of Association stipulate a larger majority or other 
conditions (adoption and amendments of the Articles of 
Association, issue of convertible bonds or other equity 
securities of the Bank, exclusion of a pre-emptive right 
of existing shareholders, decrease in share capital, the 
status restructuring of the Bank, liquidation of the Bank, 
and discharge of Supervisory Board members).
The shareholders have the right to participate in the 
General Meeting, the voting right, the pre-emptive right 
to subscribe for new shares in case of share capital 
increase, the right to profit participation (dividends), the 
right to a share in surplus in the event of liquidation or 
bankruptcy of the Bank, and the right to be informed.
According to Article 296 of the Companies Act, NLB 
informs shareholders of their rights as shareholders 
in an Information on the Rights of Shareholders that is 
published among the documents for the convocation 
of each General Meeting (i.e., on the expansion of the 
agenda, proposals by shareholders, voting proposals by 
shareholders’, and the shareholders right to be informed).
There were two General Meetings in 2024. At the 42nd 
General Meeting dated 17 June 2024, shareholders 
took note of the adopted NLB Group Annual Report 
2023 and adopted the Report of the Supervisory Board 
on the results of the examination of the NLB Group 
Annual Report 2023. They also adopted the Report on 
Remuneration for the members of the Management 
Body of NLB d.d. in the 2023 Business Year, the 
Additional information to the Report on Remuneration 
in the 2023 Business Year on the basis of SSH’s Baselines 
and the Internal Audit Report for 2023, adopted 
decisions on the election of Supervisory Board members 
(as already mentioned above) and voted on the 
Remuneration Policy for the Members of the Supervisory 
Board of NLB d.d. and the Members of the Management 
Board of NLB d.d.
The General Meeting also adopted decisions on the 
allocation of distributable profit for the 2023 (the first 
dividend payment of EUR 5.5 gross per share or EUR 
110 million was paid out on 26 June 2024) and granted 
a discharge from the liability to the members of the 
Management Supervisory Boards.
At the 43rd General Meeting held on 9 December 2024, 
the shareholders confirmed the payment of the second 
dividend at EUR 5.5 gross per share or EUR 110 million 
(paid out on 16 December 2024). Together, both pay-outs 
in the amount of EUR 220 million from the profit generated 
in 2023, represent a 100% increase from dividend 
payments made that year. The outcome of the vote is 
available to all interested stakeholders on NLB’s website. 

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6.  INFORMATION ABOUT THE COMPOSITION AND WORK OF THE MANAGEMENT AND 
SUPERVISORY BOARDS AND THEIR COMMITTEES*
6. 1.  Composition of the 
Management Board*
The composition of the Management Board has 
remained unchanged since May 2022, and is as follows: 
Blaž Brodnjak as President & CEO; and the following 
members: Archibald Kremser as Chief Financial Officer 
(CFO); Peter Andreas Burkhardt as Chief Risk Officer 
(CRO); as well as Hedvika Usenik as Chief Marketing 
Officer (CMO) who is responsible for Retail Banking 
and Private Banking; Antonio Argir who is responsible 
for Group governance, payments and innovations, 
and Andrej Lasič as CMO, who is responsible for 
Corporate and Investment Banking. The mandates of 
Blaž Brodnjak, Archibald Kremser, and Peter Andreas 
Burkhardt expire in July 2026, while the mandates of 
Hedvika Usenik, Antonio Argir, and Andrej Lasič expire 
in April 2027.
Work of the Management Board
In 2024, the Management Board prepared a new Group 
Strategy 2030 that was adopted by the Supervisory 
Board. The strategy stipulates a doubling of the NLB 
Group balance sheet (more than EUR 50 billion assets), 
recurring revenues of more than EUR 2 billion, and a 
profit of more than EUR 1 billion by 2030, combining 
organic growth with selected M&As. The new strategy is 
designed to enable NLB Group to grow and develop in 
a rapidly changing financial environment. The strategy 
includes key goals and directions for the future, such as 
digitalisation, sustainable development, and expansion 
into new markets. 
In line with the new strategy, NLB launched an all-cash 
voluntary public takeover offer aimed at acquiring control 
over Addiko Bank AG for all issued and outstanding 
Addiko Bank AG shares, requiring acceptance for at least 
75% of its issued shares. By 16 August 2024, the offer did 
not achieve a sufficient acceptance percentage of shares, 
so the offer was not successful.
The Management Board worked on an acquisition 
that marks NLB’s re-entry into the Croatian market 
with Leasing Services after nearly three decades. After 
obtaining all regulatory approvals in September 2024, 
NLB completed the transaction and became the sole 
shareholder of SLS HOLDCO, Ljubljana, the parent 
company of Summit Leasing Slovenija, Ljubljana and 
its Croatian subsidiary Mobil Leasing, Zagreb, together 
forming SLS Group. 
In line with the new NLB Group Strategy, a subsidiary 
company, NLB Skladi, Ljubljana successfully completed 
the takeover of Generali Investments, Skopje (renamed 
NLB Fondovi, Skopje). 
The Management Board is aware that digitalisation is 
one of the key strategic priorities for NLB Group, which 
aims to streamline processes, improve scalability, and 
increase efficiency. To that extent, NLB enhanced its 
digital services, as Apple Pay became available to NLB 
customers in Slovenia and Montenegro, and Google 
Pay became available to NLB customers in Slovenia, 
Montenegro, North Macedonia, Bosnia and Herzegovina, 
Kosovo and Serbia, while Garmin Pay became available 
in Slovenia, Montenegro, North Macedonia, Bosnia and 
Herzegovina, and Kosovo. In 2024, NLB Group continued 
its digital transformation, which included transitioning 
to a fully digital business model. This involved using 
advanced technologies such as artificial intelligence (AI), 
cloud services, and data analytics.
The Management Board stayed focused on the growth 
of its core business and was aware of all the possible 
risks and eventual distresses, while the Bank helped 
customers facing difficulties due to strengthened market 
conditions. In 2024, NLB Group delivered remarkable 
business results. They enabled the Bank to pay out a 
distributable profit for 2023 in the form of dividends in a 
total amount of EUR 220 million, thereby reaffirming NLB 
Group’s stable and successful business operations and 
strong capital position. 
The Management Board is deeply aware of the Banks’ 
vital role in fighting climate change by supporting 
the global transition of the real economy towards 
net-zero, and implementing sustainable practices as 
key drivers of long-term business success. The Group 
has integrated a sustainability perspective and ESG 
factors (environmental, social and human rights, and 
governance) in the new Group Strategy and into its daily 
operations. The Group’s progress was also recognised 
by ratings. In November 2024, where NLB Group 
received a Sustainalytics ESG Risk Rating of 10.5, which 
was assessed as being at a low risk of experiencing 
material financial impacts driven by ESG factors. That 
rating places NLB in the top 5 percentile of all banks 
assessed by Morningstar Sustainalytics. Besides 
environmental issues, the Management Board is equally 
active in addressing social and governance topics, 
advocating equal opportunities, as well as independent 
and professional corporate governance. 
Detailed information on the composition of the 
Management Board can be found in Table 38 in 
Appendix of this statement.
6. 2.  Composition of the  
Supervisory Board*
At the beginning of 2024, the composition of the 
Supervisory Board was as follows: Primož Karpe – 
Chairman; Shrenik Dhirajlal Davda – Deputy; David 
Eric Simon, Verica Trstenjak, Islam Osama Zekry, Mark 
William Lane Richards, Cvetka Selšek, André-Marc 
Prudent-Toccanier (shareholders’ representatives); and 
Sergeja Kočar and Tadeja Žbontar Rems (employee 
representatives). As the mandates of Primož Karpe, 
David Eric Simon, and Verica Trstenjak expired in 
2024, three members were proposed for election at the 
forthcoming General Meeting in June 2024.
The General Meeting of Shareholders in June 2024 
elected Primož Karpe, Natalia Olegovna Ansell, 
*Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter ESRS-2 GOV-1 The role of administrative, supervisory and management bodies. 
The reference includes subchapter 6.1 - only the first paragraph, and subchapter 6.2, paragraph 1 and subchapter Statement of Independence of the Members of the Supervisory Board.

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and Luka Vesnaver as members of the Supervisory 
Board of NLB. Luka Vesnaver took up his office as a 
member of the Supervisory Board on 30 September 
2024, while Natalia Olegovna Ansell took up her office 
on 8 November 2024 (both after the ECB adopted a 
decision not to object to their appointments). 
Primož Karpe was elected as President of the 
Supervisory Board on 7 July 2024 for the third time in 
a row. The Supervisory Board also consists of Deputy 
Chairman Shrenik Dhirajlal Davda, Islam Osama Zekry, 
André-Marc Prudent-Toccanier, Mark William Lane 
Richards, Cvetka Selšek, and employee representatives 
Tadeja Žbontar Rems (whose mandate expires in 2025) 
and Sergeja Kočar (re-appointed in 2024 by the NLB 
Workers’ Council for another term). The mandate of 
Islam Osama Zekry expires in 2025, while the mandate 
of Shrenik Dhirajlal Davda, Mark William Lane Richards, 
Cvetka Selšek and André-Marc Prudent-Toccanier 
expires in 2027.
Statement of Independence of the Members of the 
Supervisory Board*
In accordance with Article 16 of the Articles of 
Association of NLB, all Supervisory Board members 
must be independent experts. Persons representing the 
interests of employees in the Supervisory Board of the 
Bank are considered independent despite the existence 
of an employment relationship with the Bank upon 
fulfilling certain terms and conditions. 
A Statement of Independence, in which they declare 
themselves on their meeting of the criteria of a conflict 
of interest, is provided by a candidate for a function of 
a member of the Supervisory Board, upon each change 
that would mean a change of his/her independence 
status, and once a year (with the new statements 
published as of February 2025). The statement is 
published on the Bank’s website.
Work of the Supervisory Board 
In 2024, the Supervisory Board held seven regular, five 
extraordinary, and seven correspondence sessions. 
In its work, the Supervisory Board of NLB received 
professional assistance from five operational committees 
(as further defined below). Based on their findings, the 
Supervisory Board passed the appropriate resolutions. 
At the beginning of May 2024, the Supervisory Board 
adopted a new business strategy until 2030. The 
strategy is very ambitious, with the aim of transforming 
the Bank. It is focused on unlocking even more 
shareholder value, backed by higher dividend payout 
ratios and/or inorganic equity value creation. It 
envisages doubling the balance sheet total of NLB 
Group (to more than EUR 50 billion), also by tapping into 
the untapped revenue pools that exist already today, 
with regular revenues of more than EUR 2 billion and a 
target profit of more than EUR 1 billion by 2030 (through 
a combination of organic growth and selected mergers 
and acquisitions), while at the same time, the strategic 
goal of the Group remains to create sustainable growth 
to support individuals and companies.
Throughout the year, the Supervisory Board 
acknowledged regular reports on documents received 
from the regulator(s), namely, the BoS and ECB, and the 
implementation of the requirements of regulators. The 
Supervisory Board acted within its powers to ensure that 
the Bank’s business goals, strategies, and policies were 
properly coordinated with the strategies and policies for 
assuming and managing risks. The Supervisory Board 
was regularly informed on the risk profile of the Group 
and the corresponding types of risk to steer the Group’s 
fulfilment of internal strategic objectives and all external 
requirements. Tackling a comprehensive assessment 
of the main risks and vulnerabilities for NLB Group, the 
Supervisory Board adopted the IT Security Architecture 
and Protection of the NLB Group and updated NLB. 
Moreover, key strategic risk documents such as the NLB 
Group Risk Appetite, the NLB Group Risk Strategy, the 
IRRBB management report and improvement agenda, 
and the NLB Group Recovery Plan were regularly 
revised, upgraded, and discussed.
The functioning of NLB management bodies has always 
been a priority of a Supervisory Board. To that extent, 
the Supervisory Board adopted the Internal Audit’s 
Annual Report for 2024, the Internal Audit Plan (2025 & 
the long-term plan), the Action Plan for Compliance & 
Integrity for 2025, the regular periodic reports on the 
Internal Audit, Compliance, IT and Cyber Security, and 
monitored implementation of the Policy on the Provision 
of Diversity of the Management Body and senior 
management by adopting the Annual review of the 
Diversity Policy of the Bank. In line with increased focus 
on the risk culture, and impact on how incentives align 
risk-taking behaviour with NLB’s risk profile and long-
term interests, the Supervisory Board also approved 
goals for each member of the Management Board of 
NLB, as well as adopted changes to the Remuneration 
Policy of the members of the Supervisory Board of NLB 
d.d. and members of the Management Board of NLB d.d. 
(on 17 June 2024 approved by the General Meeting of 
shareholders, whereby the vote on this resolution is of a 
consultative nature in accordance with ZGD-1).
NLB Group strives to actively contribute to a more 
balanced and inclusive economic and social system. 
The Supervisory Board monitored the implementation 
and effectiveness of NLB Group’s Strategy and adopted 
the regular NLB Group Sustainability Implementation 
Updates. The Supervisory Board issued approvals to 
the Management Board related to the adopted NLB 
Group Annual Report 2023 and NLB Group Sustainability 
Report 2023, Information on NLB Group’s sustainability 
reporting process for 2024, and engagement of the NLB 
Management and Supervisory Boards in the Double 
Materiality Analysis, the Annual Internal Audit Plan, 
the Plan of Compliance & Integrity, and adopted the 
Comprehensive Opinion of the Internal Audit. 
Furthermore, the Supervisory Board adopted decisions 
regarding the convocation of the two General 
Meetings of shareholders. At the General Meeting of 
shareholders dated 17 June 2024, the General Meeting 
acknowledged itself with the NLB Group Annual 
Report 2023, Report of the Supervisory Board of NLB, 
on the results of the examination of the NLB Group 
Annual Report 2023, Report on Remuneration for the 
members of the Management Body of NLB d.d. in the 
2023 Business Year, Independent Auditor Report, as 
well as on Additional information to the Report on 
Remuneration in the 2023 Business Year on the basis 
of SSH’s Baselines and acknowledged the adopted 
Internal Audit Report for 2023. The General Meeting 
adopted a decision on the allocation of distributable 
profit for 2023 (the first tranche of the distributable profit 
for 2023 at EUR 5.5 gross per share or EUR 110 million) 
and granted a discharge from liability to the members 
of the Management and Supervisory Boards. The 
General Meeting adopted decisions on four proposed 
candidates for the Supervisory Board and determined 
payments to members of the Supervisory Board of 
*Incorporation by reference: The reference is made to this chapter from the Sustainability Statement chapter ESRS-2 GOV-1 The role of administrative, supervisory and management bodies.

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NLB and its committees. The shareholders adopted 
changes to the Remuneration Policy for the Members 
of the Supervisory Board of NLB d.d. and the Members 
of the Management Board of NLB d.d. (the vote on this 
resolution is of a consultative nature).
The General Meeting of shareholders dated 9 December 
2024, adopted a decision on the allocation of the second 
tranche of the distributable profit for 2023 at EUR 5.5 
gross per share or EUR 110 million, making a total 
dividend pay-out in 2024 EUR 220 million. EUR 110 million 
were already paid-out to shareholders in June 2024, and 
approved the Remuneration Policy for the Members of 
the Supervisory Board of NLB d.d. and the Members of 
the Management Board of NLB d.d., whereby the vote 
on this resolution was of a consultative nature. 
During the year, the Supervisory Board adopted 
periodic reports of the Internal Audit and Compliance, 
and issued approval for the transactions with persons 
in a special relationship with the Bank, and for the 
conclusion of legal transactions in accordance with 
Article 170 of the Banking Act. 
According to the recommendation of the Slovenian 
Corporate Governance Code for Listed Companies, 
the evaluation of efficiency and self-assessment of the 
Supervisory Board of NLB and the Audit Committee 
of NLB was performed by the Slovenian Directors’ 
Association (SDA) at the beginning of 2024. Based on 
the findings of SDA, an Action Plan was made, and 
deficiencies were eliminated. 
Throughout the year, the Supervisory Board has 
maintained a well-balanced professional relationship 
with the Management Board and enjoyed timely, 
comprehensive, and data-supported inputs from the 
latter, enabling the Supervisory Board to adopt all its 
decisions in line with the professional interests of the 
Bank, whilst always adhering to banking regulations 
and its statutory powers.
To ensure transparent decision-making at the 
Supervisory Board and sessions of committees, 
members of the Supervisory Board, in particular, take 
into account all necessary precautionary measures to 
avoid conflicts of interest.
Pursuant to Article 282 of the Companies Act (ZGD-1) 
and the above report, the Supervisory Board of NLB 
established and ensured that it regularly and thoroughly 
monitored the Bank’s and NLB Group’s operations in 
2024 within its powers, and efficiently supervised the 
Bank’s and NLB Group’s management and operations.
The composition of the Supervisory Board members is 
described in Table 39 in Appendix of this statement.
6. 3.  The Supervisory Board 
Committees
All five Committees for the Supervisory Board function 
as consulting bodies of the Supervisory Board of NLB 
and discuss the material and proposals of Management 
Board of NLB for the Supervisory Board meetings 
related to a particular area. The Supervisory Board has 
the following committees:
• The Audit Committee
• The Risk Committee
• The Nomination Committee
• The Remuneration Committee
• The Operations and IT Committee.
Committees are composed of at least three members of 
the Supervisory Board, although at the end of 2024 the 
actual number of members in the committees was five. 
The Workers' Council can nominate one Supervisory 
Board member – a representative of the workers to each 
Committee. The member of the Committee may only be 
appointed from among the members of the Supervisory 
Board. The term of office of the Chair, the Deputy Chair, 
and members of the Committee should not exceed 
their term of office as Supervisory Board members. The 
responsibilities of Committees are defined in the Rules of 
Procedure of the Committees of the Supervisory Board 
of NLB d.d. (November 2024).
6.3.1 The Audit Committee of the Supervisory Board  
of NLB
The Audit Committee monitors and prepares draft 
resolutions for the Supervisory Board on accounting 
reporting, internal control and risk management, internal 
audit, the compliance of operations, and external audit. It 
also supervises the setup of policies, monitors reporting 
procedures related to sustainability, and monitors the 
implementation of regulatory measures.
At the end of 2024, the composition of the Committee 
was as follows: Cvetka Selšek (Chairwoman), 
André-Marc Prudent-Toccanier (Deputy Chairman), 
Primož Karpe, Tadeja Žbontar Rems and Luka Vesnaver 
(members). Changes in the Committee’s membership 
that occurred during the year, as well as the academic 
degrees of the Audit Committee members are reflected 
in the chart on the Supervisory Board Committees (Table 
39 in Appendix below). 
There were six regular and one extraordinary sessions 
of the Audit Committee. The following is a summary of 
the key topics considered by the Audit Committee: 
• Report of the NLB Group Operations and Business 
Performance Indicators for NLB d.d. and NLB Group for 
2023; NLB Group Annual Report 2023; KPMG External 
Auditor’s report after the final audit of financial 
statements 2023; Internal Audit Overall Opinion for 
2023; Internal Audit Annual Report for 2023; Corporate 
Governance Statement of NLB; Statement on the 
Management of Risk, NLB Group Sustainability Report 
for 2023; Report of the Supervisory Board of NLB on 
the results of the examination of the NLB Group Annual 
Report 2023;
• Report of the of the Audit Committee of NLB on the 
statutory audit for financial year 2023; Assessment of 
the satisfaction rating at the NLB Group level regarding 
the quality of audit services provided by the external 
auditing firm KPMG for 2023; Annual Report for the 
2023 ECRA compliance risk assessment at the NLB and 
NLB Group levels;
• Regular interim reports on the operations of the NLB 
Group, Periodic Internal Audit Reports, Compliance, 
and Integrity Reports, Anti-Money Laundering Reports;
• NLB Group Sustainability Implementation update; 
External audit of the NLB Group’s Sustainability 
Report 2024 and an increase in the price of the audit 
of the Annual Report due to the merger of N Banka; 
Presentation of the audit plan for 2024 audit by auditor 
KPMG; Information on NLB Group’s sustainability 
reporting process for 2024 and engagement of the NLB 
Management and Supervisory Board in the Double 
Materiality Analysis;
• Reports of the Internal Audit of NLB; NLB Group 
Internal Audit Plan (2025 & long-term), Reports of the 
Compliance of NLB; Action Plan for Compliance and 
Integrity Centre for 2025;
• Reports on the documents received from the BoS and 

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ECB, and on the implementation of the requirements of 
the BoS and ECB; 
• Appointment / Prolongation of the mandate and 
a salary increase for the Director of Global Risk 
and for the Director of Compliance and Integrity; 
a Salary increase for the Director of Internal Audit; 
Confirmation of the goals assessment of the heads 
of control or supervisory functions for the year 
2023; Acknowledgment with Self-assessment of the 
performance, effectiveness, and efficiency of the Group 
Compliance function, and with an Evaluation of the 
Audit Committee;
• Information about the costs of the Management and 
Supervisory Boards; Cash withdrawals in Branches for 
Legal Entities in NLBG (excl. Slovenia);
• Integrity and Compliance Policy of the NLB d.d. and 
the NLB Group; Approval of Other assurance and 
non-assurance services pre-approval Policy for NLB 
and NLB Group; Information on updated Rules on the 
relations of NLB d.d. and the Audit Committee with the 
audit firm; Internal Audit Manual; Internal Audit Charter; 
• NLB Audit Committee Self-Assessment for 2023 (Status 
Report) and approval of the Action Plan.
The Audit Committee performs its tasks both at the 
meetings themselves and outside of the meetings. 
In addition to considering materials at the meetings 
themselves and preparing proposals for the Supervisory 
Board, the Committee also meets regularly with 
representatives of professional services for individual 
areas covered by the Committee. The President of the 
Committee also meets regularly with representatives of 
the external auditor and regulators.
In 2024, the Audit Committee carried out a self-assessment 
of its work (evaluation of the year 2023) with the help of an 
external independent evaluator, the Slovenian Directors’ 
Association. Based on the findings, an action plan was 
prepared, which was discussed and approved at the 
Supervisory Board meeting in March 2024.
6.3.2 The Risk Committee of the Supervisory Board  
of NLB
The Risk Committee monitors and drafts resolutions 
for the Supervisory Board in all risk areas relevant to 
the Bank’s operations. It is consulted on the Group’s 
current and future risk appetite, the corresponding 
risk profile and risk management strategy, and helps 
carry out control over senior management concerning 
implementation of the risk management strategy.
At the end of 2024, the composition of the Committee 
was as follows: André-Marc Prudent-Toccanier 
(Chairman), Cvetka Selšek (Deputy Chairwoman), 
Shrenik Davda, Luka Vesnaver, and Natalia Olegovna 
Ansell (members). Changes in the Committee’s 
membership that occurred during the year are reflected 
in the chart on Supervisory Board Committees (Table 39 
in Appendix below).
There were seven regular sessions of the Risk Committee 
in 2024. The following is a summary of key topics 
considered by the Risk Committee:
• Risk Report (Dashboard) of NLB and NLB Group; 
Periodic Reports on information security in NLB and 
NLB Group; Pillar III Disclosures for 2023 and periodic 
disclosures for 2024;
• Internal liquidity adequacy process (ILAAP) for 2023; 
The Internal Capital Adequacy Assessment Process 
(ICAAP) for 2023; ALM update: IRRBB management 
report and improvement agenda;
• Report on the documents received from the BoS and 
the ECB, and the report on the implementation of the 
requirements;
• IT Security Architecture and Protection of NLB Group; 
The Trinity of Data Quality;
• Presentation & Report on the Top 50 groups of clients 
by exposure in the NLB Group; Top 20 restructuring 
cases; Report on passive court proceedings in NLB and 
NLB Group; Information about the final deletions of the 
receivables over EUR 5 million from the off-balance for 
2023; Report on the real estate market and collateral 
management for NLB for 2023;
• Consent of goals assessment of the heads of control or 
supervisory functions for the year 2023;
• NLB Group Risk Strategy update; Risk Appetite NLB 
Group update; NLB Group Recovery Plan;
• Annual Review of Prior Consent for Limit application 
(that exceeds certain percentages of NLB Tier 1 capital); 
Prior consent of the Supervisory Board of NLB to 
conclude legal transactions with Central Banks; Prior 
consent for the conclusion of legal transactions with a 
client in a special relationship with NLB.
6.3.3. The Nomination Committee of the Supervisory 
Board of NLB 
The Nomination Committee drafts proposed 
resolutions for the Supervisory Board concerning the 
appointment and dismissal of the Management Board 
members; recommends candidates for Supervisory 
Board members; recommends to the Supervisory 
Board the dismissal of members of the Management 
and Supervisory Boards (representatives of capital); 
prepares the content of executive employment contracts 
for the President and members of the Management 
Board; evaluates the performance of the Management 
and Supervisory Boards; and assesses the knowledge, 
skills, and experience of individual members of the 
Management and Supervisory Boards and the bodies 
as a whole. 
At the end of 2024, the composition of the Committee 
was as follows: Primož Karpe (Chairman), Mark Richards 
(Deputy Chairman), Sergeja Kočar, Islam Osama 
Zekry, and Shrenik Davda (members). Changes in the 
Committee’s membership that occurred during the 
year are reflected in the chart on Supervisory Board 
Committees (Table 39 in Appendix below).
There were four regular and one extraordinary session 
of the Nomination Committee in 2024. The following is 
a summary of key topics considered by the Nomination 
Committee:
• Assessment of collective suitability of the Management 
Board of NLB; Assessment of collective suitability of 
the Supervisory Board of NLB; Regular yearly fit and 
proper assessment of members of the Supervisory 
Board for 2024; Reassessment of fit and proper for 
Management Board member;
• Election of members of the Supervisory Board of NLB;
• Annual review of the Diversity Policy of the Bank; 
• Suitability assessment of the members of the 
Management Board, Assessment of collective suitability 
of the Supervisory Board.
6.3.4. The Remuneration Committee of the Supervisory 
Board of NLB
The Remuneration Committee carries out expert and 
independent assessments of the remuneration policies 
and practices and formulates initiatives for measures 
related to improving the management of the Bank’s 
risks, capital, and liquidity; prepares proposals for 

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remuneration-related decisions of the Supervisory 
Board; and supervises the remuneration of senior 
management performing the risk management and 
compliance functions. 
At the end of 2024, the composition of the Committee was 
as follows: Shrenik Davda (Chairman), Mark William Lane 
Richards (Deputy Chairman), Islam Osama Zekry, Sergeja 
Kočar, and André-Marc Prudent-Toccanier (members). 
Changes in the Committee’s membership that occurred 
during the year are reflected in the chart on Supervisory 
Board Committees (Table 39 in Appendix below).
There were five regular, three extraordinary and 
one correspondence sessions of the Remuneration 
Committee in 2024. The following is a summary of key 
topics considered by the Remuneration Committee:
• Proposal of financial goals of NLB Group, goals for 
each member of the Management Board of NLB 
for the short-term and long-term incentive (STI and 
LTI), additional performance criteria for subsequent 
performance period, and financial goals of NLB; 
Proposal for the confirmation of fulfilment of conditions 
for the increase of the salaries of the members of 
Management Board of NLB; and for the conclusion of 
annexes to their employment contracts;
• Confirmation of the Assessment of the NLB Group 
and NLB financial results, goals assessment of the 
members of the Management Board of NLB d.d. and 
heads of control or supervisory functions for the year 
2023; Confirmation of goals of identified employees 
in controlled and supervisory functions for 2024; 
Confirmation of an annual self-assessment of the 
identified employees (2023);
• Awarding and payment of the variable part of the 
salary for the business year 2023 for the members of 
the Management Board and payment of the deferred 
part of the variable part of the salary for previous 
years for the members of the Management Board 
and identified staff – heads of control or supervisory 
functions;
• Draft Remuneration Policy for the Members of the 
Supervisory Board of NLB d.d. and the Members 
of the Management Board of NLB d.d.; Proposal of 
Amendments to the Remuneration Policy for employees 
in NLB d.d. and in NLB Group.
6.3.5. The Operations and IT Committee of the 
Supervisory Board of NLB
The Committee monitors and prepares draft resolutions 
for the Supervisory Board, whereby the main tasks 
that it performs are the following: monitoring the 
implementation of the IT Strategy including the 
infrastructure and use of AI, its orientation in the area of 
sustainability, goals, and measures for their achievement, 
related to the Bank’s strategy, IT Security Strategy, and 
Operations Strategy; monitoring the management of 
information technologies; monitoring integration of AI 
into operations; monitoring responsibility in the AI area; 
monitoring compliance with the rules on AI; monitoring 
key projects and initiatives related to operations, IT 
and artificial intelligence; monitors key operations 
and IT KPI’s and service quality indicators; monitors 
key operations and IT projects and initiatives related 
to operations, IT and artificial intelligence; monitors 
operating risks in the area of Operations, IT, and Security; 
monitors the recommendations for ensuring and 
increasing the level of information/cyber security issued 
by CISO; addresses the report on potential violations, 
events, and incidents in the area of IT security; and 
monitors the Target Operating Model implementation 
in the areas of IT, the Security Operating System, 
Competence Centre, and Operations.
At the end of 2024, the composition of the Committee was 
as follows: Mark William Lane Richards (Chairman), Islam 
Osama Zekry (Deputy Chairman), Primož Karpe, Tadeja 
Žbontar Rems, and Natalia Olegovna Ansell (members). 
Changes in the Committee’s membership that occurred 
during the year are reflected in the chart on Supervisory 
Board Committees (Table 39 in Appendix below).
There were four sessions of the Operations and IT 
Committee 2024. The Operations and IT Committee 
acknowledged itself with:
• Periodic Review of IT KPIs;
• Digitalise the Bank (Product / Process / Digital metrics) 
& periodic reports; Initiative progress, status, lessons 
learned (BackBase case) & periodic reports;
• Report on implementation of the Procurement Strategy.

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7.  DESCRIPTION POLICY ON THE PROVISION OF DIVERSITY OF THE MANAGEMENT BODY 
AND SENIOR MANAGEMENT
Pursuant to Article 70 (paragraph 7) of the ZGD-1, NLB 
included information on description of the diversity 
policy implemented in relation to representation in the 
management or control bodies of the company (from 
the point of view of gender and other aspects, and a 
statement of the goals and results of the policy) in the 
Sustainability Statement of this Annual Report (Chapter: 
General Information, Sub-Chapter: The Role of the 
Administrative, Management And Supervisory Bodies), 
which is part of this Annual Report.
7. 1.  Statement on changes that 
occurred between the end of 
the accounting period up to the 
publication of this statement
In accordance with Guidelines on Disclosure for 
Listed Companies, point 7.3.2 (Ljubljana Stock 
Exchange, 25 March 2024), NLB hereby states that 
on 20 February 2025, the Supervisory Board of NLB, 
following a recommendation from the Management 
Board, appointed Reinhard Höll as the seventh 
member of the Management Board. Following the 
necessary approvals, he will assume the role of 
Chief Transformation Officer (CTO), overseeing the 
acceleration of the mobile/digital-first business model 
transition of NLB and its Group members.
Ljubljana, 20 February 2025 
Management Board of the NLB
Hedvika Usenik	
Andrej Lasič	
Archibald Kremser	
Peter Andreas Burkhardt	
Antonio Argir	
Blaž Brodnjak	 
Member	
Member	
Member	
Member	
Member	
Chief Executive Officer
Supervisory Board of NLB
Primož Karpe  
President of the Supervisory Board
 

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Table 38: Composition of Management in financial year 2024 
Name and 
Surname
Position held 
(President, 
Member)
Area of work 
covered within the 
Management Board
First appointment 
to the position
Conclusion  
of the position/
term of office
Citizenship
Year of birth
Qualification
Professional 
profile
Membership in 
supervisory bodies in 
companies not related to 
the company
Blaž Brodnjak
President
CEO
6 July 2016(i)
6 July 2026
Slovenian
1974
MBA
Banking/Finance
Bank Association 
of Slovenia,
Basketball Club 
Cedevita Olimpija
Archibald Kremser
Deputy CEO/
Member
CFO
31 July 2013
6 July 2026
Austrian
1971
MBA
Banking/Finance
 
Peter Andreas 
Burkhardt
Member
CRO
18 September 
2013
6 July 2026
German
1971
MBA
Banking/Finance
 
Antonio Argir
Member
Responsible for 
Group governance, 
payments and 
innovations
28 April 2022
28 April 2027
Macedonian
1975
MBA
Banking/Finance
Andrej Lasič
Member
CMO (responsible 
for Corporate and 
Investment Banking)
28 April 2022
28 April 2027
Slovenian
1970
Bachelor’s 
degree
Banking/Finance
Bank Association 
of Slovenia
Hedvika Usenik
Member
CMO (responsible for 
Retail Banking and 
Private Banking)
28 April 2022
28 April 2027
Slovenian
1972
MBA
Banking/Finance
Institute for Economic 
Research,
British–Slovenian 
Chamber of Commerce
(i) Member of the Management Board since 2012.

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Table 39: Composition of Supervisory Board and Committees in financial year 2024 
Name and 
Surname
Position 
held 
(Chairman, 
Deputy 
Chairman, 
Member)
First 
appointment 
to the 
position
Conclusion 
of the 
position / 
term of 
office
Representative 
of the company‘s 
capital structure /
employees
Attendance 
at SB session 
in regard 
to the total 
number of SB 
session (for 
example 5/7) 
applicable 
on his/her 
mandate
Gender
Citizenship
Year of 
birth
Qualification
Professional 
profile
Independence 
under Article 
23 of the Code 
(YES/NO)
Existence 
of conflict 
of interest, 
in the 
business 
year 
(YES/NO)
Membership in 
supervisory bodies in 
other companies or 
institutions
Primož 
Karpe
Chairman
10 February 
2016 
2028
Representative 
of the company‘s 
capital structure 
7/7
male
Slovenian
1970
MSc
Banking/
Finance
YES
YES
Angler d.o.o., Zagreb 
Shrenik 
Dhirajlal 
Davda
Deputy 
Chairman/ 
Member
10 June 2019
2027
Representative 
of the company‘s 
capital structure 
7/7
male
British
1960
MBA
Finance
YES
NO
Charity Commission of 
England and Wales  
IPSO, UK
David Eric 
Simon
Member
4 August 
2016 
17 June 
2024
Representative 
of the company‘s 
capital structure 
4/4
male
British
1948
Higher 
National 
Diploma in 
Business 
Studies
Banking/
Finance
YES
NO
Jihlavan a.s. 
Jihlavan Real Estate a.s
Czech Aerospace 
industries sro, Praga
Central Europe 
Industry Partners a.s.
Islam 
Osama 
Zekry
Member
14 June 2021
2025
Representative 
of the company‘s 
capital structure 
7/7
male
Egyptian
1977
PhD
IT
YES
NO
Commercial 
International 
Bank, Egypt
CIB Housing 
association, Egypt
Mark 
William 
Lane 
Richards
Member
10 June 2019
2027
Representative 
of the company‘s 
capital structure 
7/7
male
British
1966
MSc
Banking/
Finance
YES
NO
Enza Group 
Global, Cairo
BPL Global 
(Lloyds of London 
insurance Broker)
VenCap International 
plc, UK 
Verica 
Trstenjak
Member
15 June 2020
17 June 
2024
Representative 
of the company‘s 
capital structure 
4/4
female
Slovenian
1962
PhD
Law
YES
NO
Cvetka 
Selšek
Member
19 June 2023
2027
Representative 
of the company‘s 
capital structure
7/7
female
Slovenian
1951
University 
Degree
Banking/
Finance
YES
NO
Honourable Tribunal of 
Managers’ Association 
of Slovenia 
André-Marc 
Prudent-
Toccanier
Member
19 June 2023
2027
Representative 
of the company‘s 
capital structure
7/7
male
French
1955
MSc
Banking/
Finance
YES
NO
Natalia 
Olegovna 
Ansell
Member
17 June 2024
2028
Representative 
of the company‘s 
capital structure
1/1
female
British
1972
Finance
YES
NO
Equity Bank Kenya 
Limited, Nairobi
Luka 
Vesnaver
Member
17 June 2024
2028
Representative 
of the company‘s 
capital structure
2/2
male
Slovenian
1972
MSc
Banking/
Finance
YES
NO
British Slovenian 
Chamber of Commerce
Managers’ Association 
of Slovenia 
Alpine Ski Club 
Olimpija, Ljubljana
Sergeja 
Kočar
Member
17 June 2020
2028
Representative 
of the company’s 
employees
6/7
female
Slovenian
1968
MSc
Management
YES
NO
 
Tadeja 
Žbontar 
Rems
Member
22 January 
2021
2025
Representative 
of the company’s 
employees
7/7
female
Slovenian
1968
MSc
IT
YES
NO

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Name and Surname
Membership in committees (audit, nominal, 
income committee, etc.)
First appointment to the 
position
Conclusion of the 
position/term of office
Chairman/Deputy 
Chairman/Member
Attendance at sessions of 
SB’s Committees in regard 
to the total number of SB’s 
session (applicable on his/her 
mandate)(i)
Shrenik Dhirajlal Davda
Remuneration Committee
28 June 2019
2027
Chairman
5/5
Mark William Lane Richards
Remuneration Committee
26 June 2020
2027
Deputy Chairman
5/5
Islam Osama Zekry 
Remuneration Committee
9 September 2024
2025
Member
2/2
André-Marc Prudent-Toccanier
Remuneration Committee 
9 September 2024
2027
Member 
2/2
Sergeja Kočar
Remuneration Committee
26 June 2020
2024
Member
5/5
Primož Karpe
Nomination Committee
15 April 2016 
2024
Chairman
5/5
Mark William Lane Richards
Nomination Committee
18 September 2023
2027
Deputy Chairman
5/5
Shrenik Dhirajlal Davda 
Nomination Committee
9 September 2024
2027
Member
2/2
Sergeja Kočar
Nomination Committee
26 June 2020
2024
Member
5/5
Islam Osama Zekry
Nomination Committee
18 September 2023
2025
Member 
5/5
Cvetka Selšek
Audit Committee
9 September 2024
2027
Chairwoman
6/6
André-Marc Prudent-Toccanier
Audit Committee
9 September 2024
2027
Deputy Chairman
1/1
Primož Karpe
Audit Committee
15 April 2016
2024
Member
5/6
Tadeja Žbontar Rems 
Audit Committee
9 September 2024
2025
Member 
1/1
Luka Vesnaver
Audit Committee
30 September 2024
2028
Member
0/0
André-Marc Prudent-Toccanier
Risk Committee
18 September 2023
2027
Chairman 
7/7
Cvetka Selšek
Risk Committee
18 September 2023
2027
Deputy Chairwoman
7/7
Shrenik Dhirajlal Davda
Risk Committee
8 July 2021
2027
Member
7/7
Luka Vesnaver
Risk Committee
30 September 2024
2028
Member
2/2
Natalia Olegovna Ansell
Risk Committee
8 November 2024
2028
Member
1/1
Mark William Lane Richards
Operations and IT Committee 
28 June 2019
2027
Chairman
4/4
Islam Osama Zekry
Operations and IT Committee
8 July 2021
2025
Deputy Chairman
4/4
Primož Karpe
Operations and IT Committee 
15 April 2016
2024
Member
4/4
Tadeja Žbontar Rems
Operations and IT Committee
8 April 2021
2025
Member
4/4
Natalia Olegovna Ansell
Operations and IT Committee
8 November 2024
2028
Member 
0/0
 (i) There were also extraordinary sessions of the committees that are not reflected in this table.

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Statement of Management of Risk
NLB d.d.’s Management and Supervisory Boards 
provide herewith a concise statement of risk 
management according to Article 17 of the Decision on 
Internal Governance Arrangements, the Management 
Body, and the Internal Capital Adequacy Assessment 
Process for Banks and Savings banks (Official Gazette of 
the RS, no. 73/15 and 115/2021), Regulation (EU) 575/2013, 
article 435 (Risk management objectives and policies), 
point (e) and (f), as well as the EBA Guidelines on Internal 
Governance (EBA/GL/2021/05) and EBA Guidelines on 
Disclosure requirements (EBA GL/2016/11).
Risk management in NLB Group, representing an 
important element of the Group’s overall corporate 
governance, is implemented in accordance with the set 
strategic guidelines, established internal policies, and 
procedures which take into account European banking 
regulations, the regulations adopted by the Bank of 
Slovenia, the current EBA guidelines, and the relevant 
good banking practices. EU regulations are followed 
by NLB Group, where the Group subsidiaries operating 
outside Slovenia are also compliant with the rules set by 
the local regulators. NLB Group gives high importance 
to the risk culture and awareness of all relevant risks 
within the entire Group. Maintaining risk awareness is 
engrained in the business and risk strategy of the Group. 
The business and operating environment, relevant for 
the Group’s operations, is changing with trends such 
as sustainability, social responsibility, governance, 
changing customer behaviours, emerging new 
technologies, and competitors, as well as increasing new 
regulatory requirements. Respectively, risk management 
is continuously adapting with the aim of detecting and 
managing new potential emerging risks. 
NLB Group uses the ‘three lines of defence framework’ 
as an important element of its internal governance, 
whereby the Risk management function acts as a second 
line of defence. The Group’s Risk management function 
has enhanced overall corporate governance, which is 
reflected in lower SREP requirement in recent years. A 
robust and comprehensive Risk Management framework 
is defined and organised with regard to the Group’s 
business and risk profiles, and is based on a forward-
looking perspective to meet internally set strategic 
objectives and all external requirements. The proactive 
Risk management and control system is primarily based 
on Risk appetite and Risk strategy, which are consistent 
with the Group’s Business and focused on early risk 
identification and efficient risk management. Set 
governance and different risk management tools enable 
adequate oversight of the Group’s risk profile, proactive 
support of its business operations and its management 
by incorporating escalation procedures, and use of 
different mitigation measures when necessary. In 
this respect, the Group is constantly enhancing and 
complementing the existing methods and processes in all 
risk management segments. 
NLB Group is engaged in contributing to sustainable 
finance by incorporating environmental, social, and 
governance (ESG) risks into its business strategies, risk 
management framework, and internal governance 
arrangements. With the adoption of the NLB Group 
Sustainability programme, the Group implemented the 
main sustainability elements into its business model. 
The goal of this strategic, organisation-wide initiative 
is to ensure the sustainable financial performance of 
the Group by considering ESG risks and opportunities 
in its operations, and to actively contribute to a more 
balanced and inclusive economic and social system. 
So, sustainable finance integrates ESG criteria into 
the Group’s business and investment decisions for 
the lasting benefit of the Group’s clients and society. 
Moreover, NLB as a member of the UN Net-Zero 
Banking Alliance, publicly disclosed its Net-Zero 
commitment and corresponding targets. With this step, 
the Bank pledged to align its lending and investment 
portfolio with net-zero emissions by 2050.
The NLB Group Sustainability Committee oversees the 
integration of the ESG factors to the NLB Group business 
model. The management of ESG risks addresses the 
Group’s overall risk management framework, namely its 
credit approval process, collateral evaluation process, 
and related credit portfolio management. It follows 
ECB and EBA guidelines, with the tendency for their 
comprehensive integration into all relevant processes. 
The availability of ESG data in the region where NLB 
Group operates is still lacking. Nevertheless, the Group 
has set up the process of obtaining relevant ESG-related 
data from its clients, being a prerequisite for adequate 
decision-making and the corresponding proactive 
management of ESG risks. 
NLB Group plans for a prudent risk profile, optimal 
capital usage, and profitable operations in the long 
run, considering the risks assumed. The Business 
Strategy, the Risk Appetite, the Risk Strategy, and the 
key internal risk policies of NLB Group, approved by 
the Management and Supervisory Boards of NLB 
d.d., specify the strategic objectives and guidelines 
concerning risk assumption, including the approaches 
and methodologies of monitoring, measuring, 
mitigating, and managing all types of risk at different 
relevant levels. Moreover, main strategic risk guidelines 
are consistently integrated into a regular business 
strategy review, the budgeting process, and other 
strategic decisions, whereby informed decision-
making is assured. NLB Group regularly monitors 
its target risk appetite profile and internal capital 
allocation, representing the key component of proactive 
management. Risk limits usage and potential deviations 
from limits or target values are regularly reported to the 
respective committees and/or the Management Board 
of the Bank, the Risk Committee of the Supervisory 
Board, and the Supervisory Board of the Bank.
Additionally, NLB Group established a comprehensive 
stress-testing framework and other early warning 
systems in different risk areas with the intention of 
contributing to setting and pursuing the Group’s 
business strategy, to support decision-making on 
an ongoing basis, to strengthen the existing internal 
controls, and to enable a timely response when 
necessary. The stress-testing framework includes all 
material types of risk, as well as those related to ESG, 
and various relevant stress scenarios or sensitivity 
analyses according to the vulnerability of the Group’s 
business model. Stress testing has an important role 
when assessing the Group’s resilience to stressed 
circumstances, namely from profitability, capital 
adequacy, and liquidity, with a forward-looking 
perspective. As such, it is embedded into the Group’s 
Risk Management system, namely Risk Appetite, 
ICAAP, ILAAP, and the Recovery Plan, as an important 
component of sound risk management. Besides internal 
stress testing, NLB Group, as a systemically important 

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bank, also participates in the regulatory stress test 
exercises carried out by the ECB.
NLB Group is the largest Slovenian banking and financial 
group with an important presence in the SEE region. 
In accordance with its new Strategy 2030, NLB intends 
to be the leading bank in SEE and aims to provide 
international best-practices across the customer and 
operating models. The Group continues strengthening its 
market position in its home region, actively participating 
in market growth and consolidation, and promoting 
the ESG agenda. Moreover, the Strategy focuses on 
the transformation of NLB into the leading operating 
platform in the region through rigorous simplification 
and digitalisation while maintaining its prudent risk 
practices. NLB Group has a well-diversified business 
model. Efficient managing of risks and capital is crucial 
for the Group to sustain long-term profitable operations. 
Based on the Group’s business strategy, credit risk is 
the dominant risk category, followed by credit spread 
risk on the banking book portfolio, interest rate risk in 
the banking book, operational risk, liquidity risk, market 
risk, and other non-financial risks. The Group integrates 
and manages ESG risk within the established risk 
management framework, where the aforementioned risk 
is one of risk drivers of the existing type of risks, such as 
credit, liquidity, market, and operational risk. Regular 
risk identification and their assessment is performed 
within the ICAAP process with the aim to assure their 
overall control and effective risk management on an 
on-going basis. 
Managing risks and capital efficiently at all levels is 
crucial for NLB Group sustained long-term profitable 
operations. Management of credit risk, representing 
the Group’s most important risk, focuses on the taking 
of moderate risks – with a diversified credit portfolio, 
adequate credit portfolio quality, a sustainable cost of 
risk, and ensuring an optimal return considering the risks 
assumed. The liquidity risk tolerance is low. NLB Group 
must maintain an appropriate level of liquidity at all 
times to meet its short-term liabilities, even if a specific 
stress scenario is realised. Furthermore, with the aim of 
minimising this risk, the Group pursues an appropriate 
structure of sources of financing. The Group limited 
exposure to credit spread risk, arising from the valuation 
risk of debt securities portfolio servicing as liquidity 
reserves to the medium level. The NLB Group’s basic 
orientation in the management of interest rate risk is to 
limit unexpected negative effects on revenues and capital 
that would arise from changed market interest rates and, 
therefore, a medium tolerance for this risk is stated. 
Moreover, in 2024 the Group comprehensively 
enhanced the existing interest rate risk management. 
When assuming operational risk, the NLB Group 
pursues the orientation that such risk must not 
significantly impact its operations. The Risk Appetite 
for operational risks is low to medium, with a focus 
on mitigation actions for important risks and key risk 
indicators servicing as an early warning system. To 
adequately manage ICT risks and ensure compliance 
with the requirements of the Digital Operational 
Resilience Act (DORA), a dedicated second line of 
defence within the risk management function and 
ITC risk management framework were established. 
The conclusion of transactions in derivative financial 
instruments at NLB is primarily limited to servicing 
customers and hedging the Bank’s own positions. In 
the area of currency risk, NLB Group thus pursues 
the goals of low to moderate exposure. Based on our 
environmental and climate risk assessment, the impact 
of these risks is estimated as low, except for transition 
risk in the area of credit risk, which is assessed as low to 
medium. The tolerance for all other risk types, including 
non-financial risks, is low, with a focus on minimising 
their possible impacts on the Group’s operations.
The main NLB Group Risk Appetite Statement objectives 
are the following:
• preservation of regulatory and internal capital 
adequacy;
• fulfilment of MREL requirement;
• maintenance of low leverage;
• maintaining adequate quality of the credit portfolio, 
sufficient NPL coverage, sustainable credit risk 
volatility, sustainable cost of risk across the economic 
cycle, limited Stage 2 exposures, sustainable industry 
and individual concentration, sustainable exposure to 
cross border, leverage transactions, M&A, real estate 
financing and specialised lending;
• maintenance of a solid liquidity position, maintaining 
stable customers’ deposits as the main funding base,
• diversification of risk in exposures to banks and 
sovereigns;
• limited exposure to credit spread risk;
• limited exposure to interest rate risk;
• limited exposure to foreign exchange risk;
• sustainable exposure to ESG risks, including portfolio 
decarbonisation strategy, which is based on 
NZBA-aligned targets;
• sustainable tolerance to net losses from operational 
and ICT risk.
Values of the most important risk appetite indicators 
of NLB Group as at the end of year 2024, reflecting 
interconnection between strategic business orientations, 
the risk strategy and the targeted risk appetite profile, 
were the following: 
• Total capital ratio 18.7%,
• Tier 1 capital ratio 15.8%,
• Common Equity Tier 1 ratio (CET1) 15.3%,
• MREL ratio 37.5% 
• Leverage ratio 9.9%,
• Cost-of-risk 14 bps,
• The share of non-performing exposure (NPE %)  
by EBA 1.1%,
• Non-performing loans coverage ratio (NPL CR) 62.7%,
• Loan-to-deposit ratio (LTD) 73.7%,
• LCR 197.2%, 
• NSFR 167.6%,
• EVE sensitivity (of 200 bps) 5.0% of capital,
• Transactional FX risk 0.7% of capital,
• No new financing of coal mining and coal-fired 
electricity generation (0 EUR), 
• Net losses from operational risk 13.0% of capital 
requirement for operational risk.
Sustainable ESG financing in accordance with the 
Environmental and Social Management System (ESMS) 
is integrated in the Group’s Risk appetite and overall 
risk management framework. In addition, the Group has 
publicly disclosed its Net-Zero commitment, which is 
addressed in the Group’s Risk Appetite. In its initial round 
of NZBA targets, NLB Group has focused on the fossil 
fuel-based and highly energy-intensive sectors, such as 
power generation and iron and steel, and other sectors 
where the Bank has substantial emissions and/or 
exposure and available data. These include residential 
mortgages and commercial real estate. Defined Net 
Zero targets are regularly followed. Activities for setting 
a second round of NZBA targets, for sectors such as 
transport and agriculture, are underway.

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Lending growth, which was modest in the previous year 
due to increasing interest rate trends, picked up in 2024. 
During 2024, the Group’s credit portfolio remained high-
quality and well-diversified, with a stable rating structure 
and lower NPLs level. There was no large concentration 
in any selected industry sector. The latter is particularly 
important as geopolitical tensions, the green transition, 
and other macro developments could materially impact 
on specific industry sectors. The Group monitored the 
macroeconomic and geopolitical circumstances closely, 
remaining very prudent in identifying any increase in 
credit risk at a very early stage and proactive in NPL 
management. Furthermore, unfavourable trends in the 
German automotive industry did not severely influence 
the Slovenian export-oriented industry. Having that in 
mind, the Bank downgraded some selected clients in 
Stage 2 and formed additional impairments. The cost-
of-risk remained at a relatively low level. The established 
impairments derive from portfolio development, new 
financing, and any portfolio deterioration. In contrast, 
the successful collection of previously written-off 
receivables and changes in risk parameters contributed 
positively to a low total net impact.
The Group stayed well capitalised and well above 
the risk appetite at both the Group and Banking 
member levels. The liquidity position of the Group 
also remained solid, with liquidity indicators high 
above the regulatory requirements, indicating its low 
tolerance for this risk. Significant attention was put into 
the structure and concentration of liquidity reserves, 
while at the same time, we considered potential 
adverse negative market movements. Investment 
activity continued with a balanced approach to finding 
attractive market opportunities while pursuing a well-
managed credit spread and interest rate risk, as well 
as capital consumption. Interest rate risk exposure 
remained moderate and stayed well within the Risk 
Appetite tolerance.
Consequently, NLB Group concluded the year 2024 as 
self-funded, with strong liquidity and a very solid capital 
position, demonstrating the Group’s financial resilience. 
NLB’s ESG Risk Rating that was assigned by Morningstar 
Sustainalytics further improved in 2024, reflecting a low 
risk of material financial impacts from ESG factors. 
In September 2024, Summit Leasing Slovenija, Ljubljana 
was acquired, increasing the existing leasing presence 
in Slovenia and enabling the entrance into the Croatian 
leasing market. Moreover, in May 2024 acquisition of 
Generali Investments, Skopje by NLB Skladi, Ljubljana 
was concluded, enabling NLB Skladi to expand to 
the North Macedonian market. Otherwise, during 
2024, there were no other transactions of a sufficiently 
material nature to impact on NLB Group’s risk profile or 
distribution of the risks on the Group level.
The Condensed Statement of the Management of Risk 
is also published on the NLB intranet with the aim 
of strict adherence of the banks’ employees at daily 
operations of the Bank, as regards the definition and 
importance of a consistent tendency of the adopted 
risks and ways to take into account when adopting its 
daily business decisions.
Ljubljana, 20 February 2025 
Management Board of NLB
Hedvika Usenik	
Andrej Lasič	
Archibald Kremser	
Peter Andreas Burkhardt	
Antonio Argir	
Blaž Brodnjak	 
Member	
Member	
Member	
Member	
Member	
Chief Executive Officer
Supervisory Board of NLB
Primož Karpe  
President of the Supervisory Board
 

With our experience and future 
vision, we keep pace with modern 
times, as well as the desires and 
needs of our clients.
More than 56. 4% of 
our clients actively 
use digital channels 
for payment and 
cash transactions, 
primarily mobile 
banking.

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Disclosure on Shares and  
Shareholders of NLB
1.  Information pursuant to 
the Companies Act (ZGD-1), 
Article 70, paragraph 8 
1. 1.  Structure of the Bank’s  
share capital
The Bank has issued only ordinary registered no-par 
value shares, the holders of which have a voting right 
and the right to participate in the General Meeting of the 
Bank’s shareholders, the pre-emptive right to subscribe 
for new shares in case of a share capital increase, the 
right to profit participation (dividends), the right to a share 
in the surplus in the event of liquidation or bankruptcy of 
the Bank, and the right to be informed. All shares belong 
to a single class and are issued in book-entry form. 
Information regarding the shareholder structure 
of NLB (as at 31 December 2024) is available in the 
subchapter Shareholder structure of NLB in the chapter 
Shareholder Structure and Market Performance of 
NLB’s Shares and GDRs. 
1. 2.  All restrictions relating to the 
transfer of shares and the 
restrictions on voting rights
The shares of the Bank are freely transferable, subject to 
the provisions of the Articles of Association of the Bank, 
which require the approval of the Supervisory Board, 
namely for the transfer of shares of the Bank by which 
the acquirer, together with the shares held by the holder 
before such an acquisition and the shares held by third 
parties for the account of the acquirer, exceeds the 
share of 25% of the Bank’s voting shares. Approval for 
the transfer of shares is issued by the Supervisory Board.
The Bank rejects the request for approval of transfer 
shares if the acquirer, together with the shares held by 
the acquirer before the acquisition and the shares held 
by third parties for the account of the acquirer, exceed 
the 25% share of the Bank with voting rights, increased 
by one share.
Notwithstanding the provision mentioned in the first 
paragraph, approval for the transfer of shares is not 
required if the acquirer of the shares has acquired them 
on account of third parties so that (s)he is not entitled 
to exercise voting rights from these shares at his/her 
sole discretion, while at the same time committing to the 
Bank, (s)he will not exercise voting rights on the basis of 
the instructions of an individual third party for whose 
account (s)he has acquired the shares if, together with 
the instructions for voting, (s)he does not receive a written 
guarantee from the person that this person has shares on 
his/her own account and that this person is not, directly or 
indirectly, a holder of more than 25% of the Bank’s voting 
rights. The acquirer who exceeds the share of 25% of the 
Bank’s shares with voting rights and does not require the 
issuance of approval for the transfer of shares or does not 
receive the approval of the Bank may exercise the voting 
right from 25% of the shares with the voting rights.
There are no restrictions other than those mentioned 
and those that are regulatory.
1. 3.  Qualifying holdings 
This information is included in the chapter Corporate 
Governance Statement of NLB. 
1. 4.  Securities carrying special 
controlling rights 
This information is included in the chapter Corporate 
Governance Statement of NLB.
1. 5.  The employee share scheme, if 
used by the company, for shares 
to which the scheme relates and 
about the method of exercising 
control over this scheme, if 
the controlling rights are not 
exercised directly by employees 
The Bank does not have an employee share scheme. In 
accordance with the relevant remuneration policies (when 
required by ZBan-3), a part of variable remuneration 
of NLB’s Identified Staff shall consist of NLB shares or 
NLB share-linked instruments or equivalent non-cash 
instruments (the instrument used is determined by the 
Supervisory Board). So far, the Bank has not used its 
own shares for this purpose. It currently uses NLB share-
linked instruments. More information will be available 
in the Report on Remuneration for the members of the 
Management Body of NLB d.d. in the 2024 Business Year.
1. 6.  Explanation regarding 
restrictions related to  
voting rights
This information is included in the chapter Corporate 
Governance Statement of NLB.
1. 7.  All agreements among 
shareholders which are known 
to the company and could result 
in restrictions relating to the 
transfer of securities or voting 
rights
The Bank is not aware of such agreements.
1. 8.  The company’s rules on the 
appointment or replacement of 
management and supervisory 
board members and changes of 
the articles of association
This information is included in the chapter Corporate 
Governance Statement of NLB.

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1. 9.  Authorisations given to 
management, particularly 
authorisations to issue or 
purchase own shares
This information is included in the chapter Corporate 
Governance Statement of NLB.
1. 10.  All major agreements to which 
the company is a party, and 
which take effect, are changed 
or cancelled following a change 
in control over the company 
resulting from a bid, as laid 
down by the Act governing 
M&A, and the effects of such 
agreements
There are no major agreements to which the Bank is 
a party, and which would take effect, be changed, or 
cancelled following a change in control over the Bank 
resulting from a bid. 
1. 11.  All agreements between the 
Bank and the members of its 
management or supervision 
bodies or its employees which 
envisage compensation if, due 
to a bid as laid down by the Act 
governing M&A, these persons 
resign, are dismissed without a 
well-founded reason, or their 
employment is terminated 
In line with the employment contracts of the members of 
the Management Board, if the Supervisory Board recalls a 
member of the Management Board for other business and 
economic reasons, such a member of the Management 
Board is entitled to compensation for early discontinuation 
of his term of office.  The Supervisory Board may reduce 
the compensation for early discontinuation of the term of 
office before its payment (it may even reduce it to zero) 
in accordance with the Remuneration Policy in the Bank 
that regulates the remuneration of the members of the 
Management Board. The member of the Management 
Board shall not be entitled to compensation for early 
discontinuation of the term of office if he/she continues 
to be employed in the Bank or the NLB Group after 
the discontinuation of the term of office or in case of 
regular termination of the term of office. In the event 
of resignation, the member of the Management Board 
shall not be entitled to any compensation for early 
discontinuation of the term of office. 
2.  Number of shares held 
by members of the 
Supervisory Board and 
Management Board
Table 40: Number of shares held by members of the 
Supervisory Board and Management Board
Shares held as at
31 Dec 2024
Name of member of  
Supervisory Board
Number
%
Primož Karpe
1,286
0.006%
Shrenik Dhirajlal Davda
—
—
Islam Osama Zekry
—
—
Mark William Lane Richards
—
—
André-Marc Prudent-Toccanier
—
—
Cvetka Selšek
—
—
Luka Vesnaver
—
—
Natalia Olegovna Ansell
—
—
Sergeja Kočar
190
0.001%
Tadeja Žbontar Rems
—
—
Name of member of 
Management Board
Number
%
Blaž Brodnjak
1,700
0.009%
Archibald Kremser
791
0.004%
Peter Andreas Burkhardt
800
0.004%
Antonio Argir
620
0.003%
Hedvika Usenik
450
0.002%
Andrej Lasič
325
0.002%
3.  Stock option agreements 
The Bank has no stock option agreements in relation to 
its listed shares.
4.  Dividend taxation
Withholding tax
In 2024, a Slovenian payer was required to deduct and 
withhold the amount of Slovenian corporate or personal 
income tax from dividend payments made to the certain 
categories of payees:
• Individuals: 25%
• Intermediaries: 25%
• Legal entities (other than Intermediaries): 15%.
There are some exemptions if dividends are paid to 
intermediaries and legal entities 
For the purposes of Slovenian tax legislation, the GDR 
depositary will qualify as an intermediary. Therefore, the 
dividends paid by the custodian to the GDR depositary 
will be subject to the deduction and withholding of 
Slovenian tax at the rate of 25%. A holder, an owner of 
a GDR or a beneficial owner will be entitled, if and to the 
extent applicable, to claim a refund of the withholding tax. 
In the case of legal entities, the exemptions are related 
to the characteristics of the legal entities.
Application of double tax treaties
If the payee is not an intermediary, Financial 
Administration of the RoS (FURS) may approve the 
application of a lower tax rate specified in the double 
tax treaty between the RoS and the country of residence 
of the payee if the Slovenian payer provides certain 
information on the payee and a confirmation that the 
payee is a resident for taxation purposes in such a 
country, issued by the tax authorities of such a country.
Refund of withholding tax
If the Slovenian tax was deducted and withheld at a 
higher tax rate than it would be paid if a Slovenian 
payer would make the dividend payment directly to 
such person as a payee or a higher tax rate than the 
one specified in the double tax treaty, the payee of the 
dividend is entitled to the refund of the overpaid tax. The 
tax refund is enforced by filing a claim to the Financial 
Administration of the RoS (FURS).
Legal persons
Dividends with respect to the shares received by a legal 
person who is a Slovenian resident are exempt from 
Slovenian corporate income tax (davek od dohodkov 
pravnih oseb).
Individuals
The amount of tax withheld from a dividend payment 
received by an individual constitutes the final amount of 
Slovenian Personal Income Tax (dohodnina) with respect 
to such a dividend payment.

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Events after the End of the 2024 Financial Year
On 21 January 2025, NLB issued new 4NC3 senior 
preferred notes of EUR 500 million to meet its MREL 
requirements (ISIN: XS2972971399).
On 5 February 2025, NLB executed the early redemption 
of NLB Tier 2 notes in the aggregate nominal amount of 
EUR 10.5 million (ISIN: XS2113139195).
On 20 February 2025, the Supervisory Board of NLB, 
following a recommendation from the Management 
Board, appointed Reinhard Höll as the seventh 
member of the Management Board. Following the 
necessary approvals, he will assume the role of 
Chief Transformation Officer (CTO), overseeing the 
acceleration of the mobile/digital-first business model 
transition of NLB and its Group members.
In March 2025, NLB received the decision of the Bank 
of Slovenia (BS) relating to MREL requirement, which 
replaces the previous decision from the BS. NLB must 
comply with MREL requirement on a consolidated 
basis at NLB Resolution Group, consisting of NLB 
d.d., Ljubljana and other members of the NLB Group 
excluding banks, which amounts to 29.93% of TREA 
(excluding CBR) and 11.24% of LRE. This decision 
supersedes the previous BS decision on MREL 
requirement from December 2023, which amounted to 
30.66% of TREA (excluding CBR) and 10.69% of the LRE.

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Reconciliation of Financial Statements  
in Business and Financial Part of the Report
Table 41: Income Statement of NLB Group for the annual period ended 31 December 2024
Business report
in EUR millions
Financial report
in EUR thousands
Notes
Net interest income
934.2
Interest and similar income
1,207,638
4.1.
Interest and similar expenses
(273,477)
4.1.
Net fee and commission income
312.9
Fee and commission income
435,284
4.3.
Fee and commission expenses
(122,360)
4.3.
Dividend income
0.1
Dividend income
116
4.2.
Net income from financial transactions
24.1
Gains less losses from financial assets and liabilities 
not measured at fair value through profit or loss
(160)
4.4.
Gains less losses from financial assets and liabilities held for trading
33,229
4.5.
Gains less losses from non-trading financial assets 
mandatorily at fair value through profit or loss
3,263
4.6.
Gains less losses from financial liabilities measured 
at fair value through profit or loss
(2,903)
Fair value adjustments in hedge accounting
(1,411)
5.5.a)
Foreign exchange translation gains less losses 
(3,644)
4.7.
Gains less losses from modification of financial assets
(4,280)
4.12.
Net other income
(26.5)
Gains less losses on derecognition of non-financial assets
3,032
Other operating income and expenses
10,020
4.8.
Cash contributions to resolution funds and 
deposit guarantee schemes
(40,213)
4.10.
Gains less losses from non-current assets held for sale
676
Net non-interest income
310.6
310,649
Total net operating income
1,244.8
1,244,810
Employee costs
(322.2)
Administrative expenses 
(543,995)
4.9.
Other general and administrative expenses
(221.8)
Depreciation and amortisation
(58.2)
Depreciation and amortisation
(58,217)
4.11.
Total costs
(602.2)
(602,212)
Result before impairments and provisions
642.6
642,598
Impairments and provisions for credit risk
(20.6)
Provisions for credit losses
10,728
4.13.
Impairment of financial assets
(31,306)
4.14.
Other impairments and provisions
(16.9)
Provisions for other liabilities and charges
(12,847)
4.13.
Impairment of non-financial assets
(4,014)
4.14.
Impairments and provisions
(37.4)
(37,439)
Gains less losses from capital investment in 
subsidiaries, associates, and joint ventures
3.0
Share of profit from investments in associates and joint 
ventures (accounted for using the equity method)
2,990
5.12.h)
Result before tax
608.1
Profit before income tax
608,149
Income tax
(77.9)
Income tax
(77,916)
4.15.
Result of non-controlling interests
15.7
Attributable to non-controlling interests
15,681
Result after tax
514.6
Attributable to owners of the parent
514,552

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Report
Table 42: Statement of Financial Position of NLB Group as at 31 December 2024
Business Report
in EUR millions
Financial Report
in EUR thousands
Notes
ASSETS
Cash, cash balances at central banks, and 
other demand deposits at banks
4,039.6
Cash, cash balances at central banks and 
other demand deposits at banks
4,039,581
5.1.
Loans to banks
458.9
Financial assets measured at amortised 
cost - loans and advances to banks
458,921
5.6.b)
Net loans to customers
16,363.6
Financial assets measured at amortised cost 
- loans and advances to customers
16,363,649
5.6.c)
Financial assets
6,324.5
6,324,478
- Trading book
18.3
Financial assets held for trading
18,338
5.2.a)
- Non-trading book
6,306.1
Non-trading financial assets mandatorily at fair value 
through profit or loss - part (without loans)
17,429
5.3.a)
Financial assets measured at fair value 
through other comprehensive income
2,563,516
5.4.
Financial assets measured at amortised cost - debt securities
3,725,195
5.6.a)
Investments in subsidiaries, associates, and joint ventures
14.7
Investments in associates and joint ventures
14,661
5.12.g)
Property and equipment
310.0
Property and equipment
310,017
5.8.
Investment property
26.1
Investment property
26,132
5.9.
Intangible assets
100.5
Intangible assets
100,496
5.10.
Other assets
397.4
Financial assets measured at amortised 
cost - other financial assets
136,854
5.6.d)
Derivatives - hedge accounting
77,771
5.5.b)
Fair value changes of the hedged items in 
portfolio hedge of interest rate risk
(6,353)
5.5.c)
Current income tax assets
604
Deferred income tax assets
120,701
5.17.
Other assets
56,819
5.13.
Non-current assets held for sale
11,036
5.7.
TOTAL ASSETS
28,035.4
Total assets
28,035,367
LIABILITIES
Deposits from customers
22,206.3
Financial liabilities measured at amortised cost - due to customers
22,206,310
5.15.a)
Deposits from banks and central banks
136.0
Financial liabilities measured at amortised cost 
- deposits from banks and central banks
136,000
5.15.a)
Borrowings
225.1
Financial liabilities measured at amortised cost - 
borrowings from banks and central banks
120,612
5.15.b)
Financial liabilities measured at amortised 
cost - borrowings from other customers
104,519
5.15.b)
Subordinated debt securities
560.1
Financial liabilities measured at amortised cost -  
debt securities issued
1,608,939
5.15.c)
Other debt securities in issue
1,048.8
Other liabilities
560.9
Financial liabilities held for trading
6,995
5.2.b)
Financial liabilities measured at fair value  
through profit or loss
9,633
5.3.b)
Financial liabilities measured at amortised cost -  
other financial liabilities
296,725
5.15.d)
Derivatives - hedge accounting
3,592
5.5.b)
Provisions
104,388
5.16.
Current income tax liabilities
18,026
Deferred income tax liabilities
17,694
5.17.
Other liabilities
103,889
5.19.
Equity
3,226.0
Equity and reserves attributable to owners of the parent
3,225,960
Non-controlling interests
72.1
Non-controlling interests
72,085
TOTAL LIABILITIES AND EQUITY
28,035.4
Total liabilities and equity
28,035,367

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Alternative Performance  
Indicators
The Bank has chosen to present these APIs, either because they are in common use within the industry or because 
they are commonly used by investors and as such are useful for disclosure.  The APIs are used internally to monitor 
and manage operations of the Bank and the Group, and are not considered to be directly comparable with similar 
KPIs presented by other companies.  The Bank’s APIs are described below together with definition.
Table 43: Alternative Performance Indicators
Alternative Performance Indicators(i)
Description
  Calculation
  Notes
Cost of risk (CoR)
Calculated as the ratio between credit 
impairments and provisions annualised 
from the income statement and 
average net loans to customers.
Numerator: 
Credit impairments 
and provisions
NLB internal information. Credit impairments and provisions are annualised, 
calculated as all established and released impairments on loans and provisions 
for off-balance (from the income statement) in the period divided by the number 
of months for the reporting period and multiplied by 12. The net established 
Credit impairments and provisions are shown with a positive sign, and the net 
released Credit impairments and provisions are shown with a negative sign.
Denominator: 
Average net loans 
to customers
NLB internal information. Average net loans to customers are calculated as 
the sum of the balance of the previous year end (31 December) and monthly 
balances of the last day of each month from January to month t divided by (t+1).
Cost to income ratio (CIR)
Indicator of cost efficiency, calculated 
as the ratio between the total costs 
and total net operating income.
Numerator: 
Total costs
Denominator: 
Total net operating 
income
Total average cost of funding 
(quarterly)
Calculated as the ratio between 
interest expenses annualised and 
average interest-bearing liabilities.
Numerator: 
Interest expenses
Interest expenses (quarterly) are annualised, calculated as the sum 
of interest expenses in the period divided by the number of days 
in the quarter and multiplied by the number of days in the year. 
Interest expenses on interest-bearing liabilities also include interest 
income from negative interest rate on financial liabilities.
Denominator: 
Average interest-
bearing liabilities
NLB internal information. Average interest-bearing liabilities 
(quarterly) for the NLB Group are calculated as the sum of 
monthly balances (t) for the corresponding quarter and monthly 
balance at the end of the previous quarter divided by (t+1).
Average cost of wholesale funding 
(quarterly)
Calculated as the ratio between interest 
expenses on deposits from customers 
annualised and average wholesale funding. 
Wholesale funding includes deposits from 
banks and central banks, borrowings, debt 
instruments, and subordinated liabilities.
Numerator: 
Interest expenses from 
wholesale funding
Interest expenses from wholesale funding (quarterly) are 
annualised, calculated as the sum of interest expenses from 
wholesale funding in the period divided by the number of days in 
the quarter and multiplied by the number of days in the year. 
Denominator: 
Average wholesale 
funding
NLB internal information. Average wholesale funding (quarterly) for the NLB 
Group, calculated as the sum of monthly balances (t) for the corresponding 
quarters and monthly balance at the end of the previous quarter divided by (t+1).
Average interest rate for deposits from 
customers (quarterly)
Calculated as the ratio between 
interest expenses on deposits from 
customers annualised and average 
deposits from customers. 
Numerator: 
Interest expenses on 
deposits from customers
Interest expenses on deposits from customers (quarterly) are 
annualised, calculated as the sum of interest expenses on deposits 
from customers in the period divided by the number of days in the 
quarter and multiplied by the number of days in the year.
Denominator: 
Average deposits 
from customers
NLB internal information. Average deposits from customers (quarterly) for the 
NLB Group, calculated as the sum of monthly balances (t) for the corresponding 
quarters and monthly balance at the end of the previous quarter divided by (t+1).
Deposit beta 
Calculated as the ratio between the 
change of interest rate on deposits from 
customers and change of ECB deposit facility 
interest rate over the selected period.
Numerator: 
Interest rate on deposits 
from customers
NLB internal information. Interest rate on deposits 
from customers (quarterly average). 
Denominator: 
ECB deposit facility 
interest rate
Data from the ECB. Deposit facility interest rate (quarterly average). 

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Alternative Performance Indicators(i)
Description
  Calculation
  Notes
Credit portfolio under IFRS 9
IFRS 9 requires an expected loss model, 
where an allowance for the expected credit 
losses (ECL) is formed. Loans measured at 
amortised costs (AC) are classified into the 
following stages (before deduction of loan 
loss allowances):  
Stage 1 – A performing portfolio: no 
significant increase of credit risk since 
initial recognition, NLB Group recognises an 
allowance based on a 12-month period. 
Stage 2 – An underperforming portfolio: 
a significant increase in credit risk since 
initial recognition, NLB Group recognises an 
allowance for a lifetime period. 
Stage 3 – An impaired portfolio: NLB Group 
recognises lifetime allowances for these 
financial assets. The definition of default is 
harmonised with the EBA guidelines. 
A significant increase in credit risk 
is assumed: i) when a credit rating 
significantly deteriorates at the reporting 
date in comparison to the credit rating 
at initial recognition; ii) when a financial 
asset has material delays over 30 days 
(days past due are also included in the 
credit rating assessment); iii) if NLB Group 
expects to grant the client forbearance or 
if the client is placed on the watch list.
 
 
Financial assets measured 
mandatorily at fair value through 
profit or loss (FVTPL)
Financial assets measured mandatorily at 
fair value through profit or loss represent 
the minor part (0.002% December 2023; 
no FVTPL portfolio in December 2024) of 
the loan portfolio (before the deduction 
of fair value for credit risk; loans with 
contractual cash flows that are not solely 
payments of principal and interest on the 
principal amount outstanding). Classification 
into stages is calculated in the internal 
data source, by which the NLB Group 
measures the loan portfolio quality, and 
which is also published in the Business 
Report of Annual and Interim Reports.
 
 
AC - IFRS 9 classification into Stage 1
 
Numerator: 
Total (AC) loans in Stage 1
 
Denominator: 
Total gross loans 
and advances
AC - IFRS 9 classification into Stage 2
 
Numerator: 
Total (AC) loans in Stage 2
 
Denominator: 
Total gross loans 
and advances
AC + FVTPL - IFRS 9 classification into 
Stage 3
 
Numerator: 
Total (AC) loans in Stage 
3 + Total (FVTPL) non-
performing loans
 
Denominator: 
Total gross loans 
and advances
AC - Corporates - IFRS 9 classification 
into Stage 1
 
Numerator: 
Total (AC) loans in 
Stage 1 to Corporates
 
Denominator: 
Total gross loans 
to Corporates

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Alternative Performance Indicators(i)
Description
  Calculation
  Notes
AC - Corporates - IFRS 9 classification 
into Stage 2
 
Numerator: 
Total (AC) loans in 
Stage 2 to Corporates
 
Denominator: 
Total gross loans 
to Corporates
AC + FVTPL - Corporates - IFRS 9 
classification into Stage 3
 
Numerator: 
Total (AC) loans in 
Stage 3 to Corporates 
+ Total (FVTPL) non-
performing loans
 
Denominator: 
Total gross loans 
to Corporates
AC - Retail - IFRS 9 classification into 
Stage 1
 
Numerator: 
Total (AC) loans in 
Stage 1 to Retail
 
Denominator: 
Total gross loans to Retail
AC - Retail - IFRS 9 classification into 
Stage 2
 
Numerator: 
Total (AC) loans in 
Stage 2 to Retail
 
Denominator: 
Total gross loans to Retail
AC - Retail - IFRS 9 classification into 
Stage 3
 
Numerator: 
Total (AC) loans in 
Stage 3 to Retail
 
Denominator: 
Total gross loans to Retail
Leverage ratio
Its calculation uses Tier 1 as the numerator, 
and the denominator is the total exposure 
of all active balance sheet and off-
balance-sheet items after the adjustments 
are made in the context of which the 
exposures from individual derivatives, 
exposures from transactions of security 
funding, and other off-balance sheet 
items are especially pointed out. 
Numerator: 
Tier 1
The leverage ratio is a non-risk based supplementary measure to the risk-
based capital requirements. A minimum leverage ratio requirement is 3%. 
The purpose of the leverage ratio is to limit the size of the Bank balance 
sheets, and with a special emphasis on exposures which are not weighted 
within the framework of the existing capital requirement calculations.
Denominator: 
Total Leverage Ratio 
exposure measure
Liquidity coverage ratio (LCR)
LCR refers to high-quality liquid assets 
held by the financial institution to 
cover its net liquidity outflows over a 
30-calendar day stress period.
Numerator: 
Stock of HQLA
The LCR requires financial institutions to maintain a sufficient reserve of high-
quality liquid assets (HQLA) to withstand a crisis that pressure their cash flows. 
The assets to hold must equal to or greater than their net cash outflow over a 
30-calendar-day stress period (having at least 100% coverage). The parameters 
of the stress scenario are defined under Basel III guidelines. The calculations 
presented are based on internal data sources.  
Its calculation is based on the European Commission’s Delegated Act on LCR.
Denominator: 
Net liquidity outflow
Net loan to deposit ratio (LTD)
Calculated as the ratio between net loans to 
customers and deposits from customers. 
Numerator: 
Net loans to customers
There is no regulatory defined limitation on the LTD; however, this 
measure aims to restrict the extensive growth of the loan portfolio.
Denominator: 
Deposits from customers
Net interest margin on the basis of 
interest-bearing assets
Calculated as the ratio between 
net interest income annualised and 
average interest-bearing assets.
Numerator: 
Net interest income
Net interest income is annualised, and calculated as the sum of interest 
income and interest expenses in the period divided by the number of 
days in the period and multiplied by the number of days in the year.
Denominator: 
Average interest-
bearing assets
NLB internal information. Average interest-bearing assets for NLB are 
calculated as the sum of total assets of the previous year end (31 December) 
and daily balances in the period (from 1 January to day d – the last day in the 
reporting month) divided by (d+1). Average interest-bearing assets for NLB 
Group and for individual bank members are calculated as the sum of balance 
of the previous year end (31 December) and monthly balances of the last 
day of each month from January to the reporting month t divided by (t+1).

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Alternative Performance Indicators(i)
Description
  Calculation
  Notes
Net interest margin on the basis of 
interest-bearing assets (quarterly)
Calculated as the ratio between the 
net interest income annualised and 
average interest-bearing assets.
Numerator: 
Net interest income
Net interest income (quarterly) is annualised, calculated as the sum of 
interest income and interest expenses in the period divided by the number 
of days in the quarter and multiplied by the number of days in the year.
Denominator: 
Average interest-
bearing assets
NLB internal information. Average interest-bearing assets (quarterly) for the NLB 
Group are calculated as the sum of monthly balances (t) for the corresponding 
quarter and monthly balance at the end of the previous quarter divided by (t+1). 
Net interest margin on total assets 
Calculated as the ratio between net interest 
income annualised, and average total assets.
Numerator: 
Net interest income
Net interest income is annualised, and calculated as the sum of interest 
income and interest expenses in the period divided by the number of 
days in the period and multiplied by the number of days in the year.
NLB internal information. Average total assets for the NLB Group are calculated 
as the sum of balance of the previous year end (31 December) and monthly 
balances of the last day of each month from January to month t divided by 
(t+1). Average total assets for NLB are calculated as the sum of total assets of 
the previous year end (31 December) and daily balances in the period (from 
1 January to day d – the last day in the reporting month) divided by (t+1).
Denominator: 
Average total assets
NPE per cent. (EBA def.) 
In accordance with EBA methodology, NPE as 
a percentage of all exposures to clients in the 
Finrep18 before the deduction of allowances 
for the ECL; the ratio is in gross terms.
Numerator: 
Total Non-Performing on-
balance and off-balance 
Exposure in Finrep18
NPE includes risk exposure to D- and E-rated clients (includes loans and 
advances, debt securities, and off-balance exposures, which are included in the 
report Finrep18; before the deduction of allowances for the ECL). Non-performing 
exposures measured by fair value loans through P&L (FVTPL) are considered at 
fair value increased by the amount of negative fair changes for credit risk. 
The share of NPEs is calculated based on an internal data source, 
with which the NLB Group monitors the portfolio quality. 
Denominator: 
Total on-balance 
and off-balance 
exposures in Finrep18
NPE per cent. (EBA def.) (BoS) 
The NPE indicator, according to the 
BoS calculation, differs from the EBA 
methodology in the treatment of debt 
instruments measured at FVOCI. Due 
to impairments, value adjustments 
increase the carrying amount of debt 
instruments measured at FVOCI.
Numerator: 
Total Non-Performing on-
balance and off-balance 
Exposure in Finrep18
 
Denominator: 
Total on-balance and 
off-balance exposures 
in Finrep18, where 
carrying amount of 
FVOCI is increased 
by value adjustments 
due to impairments
NPL per cent. 
Non-performing loans as a percentage of 
total loans to clients before deduction of 
loan loss allowances; ratio in gross terms. 
Numerator: 
Total Non-
Performing Loans
Non-performing loans include loans to D- and E-rated clients, namely loans 
at least 90 days past due or loans unlikely to be repaid without recourse to 
collateral (before deduction of loan loss allowances). 
The share of non-performing loans is calculated based on an internal data 
source, with which the NLB Group monitors the loan portfolio quality.
Denominator: 
Total gross loans
NPL coverage ratio 1 (NPL CR 1)
The coverage of the gross non-performing 
loans portfolio with loan loss allowances on 
the entire loan portfolio - loan impairment 
in respect of non-performing loans. 
It shows the level of credit provisions 
that the entity has already absorbed 
into its profit and loss accounts with 
respect to the total of impaired loans.
Numerator: 
Loan loss allowances 
for entire loan portfolio
The NPL coverage ratio 1 is calculated based on an internal data source, 
with which the NLB Group monitors the quality of the loan portfolio.
Denominator: 
Total Non-
Performing Loans
NPL coverage ratio 2 (NPL CR 2)
The coverage of the gross non-performing 
loans portfolio with loan loss allowances 
on the non-performing loans portfolio. 
Numerator: 
Loan loss allowances 
for non-performing 
loan portfolio
The NPL coverage ratio 2 is calculated based on an internal data source, 
with which the NLB Group monitors the loan portfolio quality.
Denominator: 
Total Non-
Performing Loans
Net NPL ratio 
The share of net non-performing loans in 
total net loans: non-performing loans after 
deduction of loss allowances on the non-
performing loans portfolio as a percentage 
of total loans to clients after the deduction of 
loan loss allowances; the ratio is in net terms.
Numerator: 
Net volume of non-
performing loans
The calculations are based on internal data sources.
Denominator: 
Total Net Loans

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Alternative Performance Indicators(i)
Description
  Calculation
  Notes
Received collaterals for NPLs/NPL
The coverage of the gross non-
performing loans portfolio with 
collateral for non-performing loans.
Numerator: 
Gross volume of Non-
Performing Loans 
covered by collaterals
The collateral market value is used for calculation. The 
calculations are based on internal data sources.
Denominator: 
Total Non-
Performing Loans
Gross NPL ratio (EBA def.) 
The ratio of the gross carrying amount of 
non-performing loans and advances to 
the total gross carrying amount of loans 
and advances, in accordance with the 
EBA methodology (report Finrep18).
Numerator: 
Gross volume of Non-
Performing Loans and 
advances without loans 
held for sale, cash 
balances at CBs and 
other demand deposits
Non-performing loans include loans and advances in accordance with EBA 
Methodology that are classified as D and E, namely loans at least 90 days past 
due or loans unlikely to be repaid without recourse to collateral (before deduction 
of loan loss allowances). 
For calculation, loans and advances classified as held for sale, cash balances 
at CBs, and other demand deposits are excluded from the denominator 
and the numerator. The calculations are based on internal data sources.
Denominator: 
Gross volume of Loans 
and advances in Finrep18 
without loans held for 
sale, cash balances 
at CBs and other 
demand deposits
Gross NPL ratio (EBA def.) (BoS) 
The ratio of the gross carrying amount of 
non-performing loans and advances to 
the total gross carrying amount of loans 
and advances, in accordance with the 
EBA methodology (report Finrep18).
Numerator: 
Gross volume of Non-
Performing Loans 
and advances
Cash balances at CBs and other demand deposits are included in the 
calculation. The EU banking sector indicator is published quarterly by the EBA 
in the Risk dashboard. The calculations are based on internal data sources.
Denominator: 
Gross volume of Loans 
and advances in Finrep18
NPL coverage ratio (EBA def.) 
The ratio of the amount of accumulated 
impairment, negative changes in fair value 
due to credit risk to the non-performing 
loans and advances, in accordance with 
the EBA methodology (report Finrep18).
Numerator: 
Volume of allowances 
and value adjustments 
for credit losses on 
Non-Performing loans 
and advances
Loans and advances classified as held for sale, cash balances at CBs and other 
demand deposits are excluded from the denominator and the numerator.
Denominator: 
Gross volume of Non-
Performing loans 
and advances
NPL coverage ratio (EBA def.) (BoS)
 The NPL coverage ratio is the ratio of 
the amount of accumulated impairment, 
negative changes in fair value due to 
credit risk to the non-performing loans 
and advances, in accordance with the 
EBA methodology (report Finrep18).
Numerator: 
Volume of allowances 
and value adjustments 
for credit losses on 
Non-Performing loans 
and advances
Cash balances at CBs and other demand deposits are included in the calculation.
Denominator: 
Gross volume of Non-
Performing loans 
and advances
NPL collateral coverage ratio (EBA def.) 
The NPL collateral ratio is the ratio of the 
collateral received for non-performing 
loans and advances to the gross carrying 
amount of collateralised non-performing 
loans and advances, in accordance with 
the EBA methodology (report Finrep18).
Numerator: 
Volume of collateral 
received up to the 
carrying amount of 
each loan or advance 
The calculation is provided on a single loan basis. The NPLs where 
the amount of collateral received exceeds the net non-performing 
of each loan exposure are the subject of calculation. 
Denominator: 
Gross volume of 
collateralized Non-
Performing loans 
and advances

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Alternative Performance Indicators(i)
Description
  Calculation
  Notes
Net stable funding ratio (NSFR)
The net stable funding ratio is a liquidity 
risk standard requiring financial institutions 
to hold enough stable funding to cover 
the duration of their long-term assets. 
Numerator: 
Amount of available 
stable funding
NSFR is defined as the amount of available stable funding relative to the 
amount of required stable funding and is based on the current Basel Committee 
guidelines. This ratio should be equal to at least 100% on an ongoing basis. 
"Available stable funding" is defined as the portion of capital and liabilities 
expected to be reliable over the time horizon considered by the NSFR, which 
extends to one year. The amount of such stable funding required of a specific 
institution is a function of the liquidity characteristics and residual maturities of 
the various assets held by that institution and those of its off-balance-sheet (OBS) 
exposures. The calculations presented are based on internal data sources.
Denominator: 
Amount of required 
stable funding
EVE as % of Equity 
The EVE (Economic Value of Equity) method 
measures the sensitivity of changes in 
market interest rates on the economic 
value of financial instruments. EVE 
represents the present value of net future 
cash flows and provides a comprehensive 
view of the possible long-term effects of 
changing interest rates under at least six 
prescribed standardised interest rate shock 
scenarios or more if necessary, according 
to the situation on financial markets.
Numerator: 
Interest risk in banking 
book – EVE
Calculations take into account behavioural and automatic options, as well as the 
allocation of non-maturing deposits. 
The assessment of the impact of a change in interest rates of 200 
bps on the economic value of the banking book position.
Denominator: 
Equity (Tier I)
Operational business margin (OBM) 
Calculated as the ratio between 
operational business net income 
annualised and average assets. 
Numerator: 
Operational business 
net income
Operational business net income is annualised, and calculated as operational 
business income in the period divided by the number of days in the period and 
multiplied by the number of days in the year. Operational business income 
consists of net interest income (excluding interest expenses from subordinated 
securities), net fees and commissions and net gains and losses from financial 
assets and liabilities held for trading that derive from foreign exchange trading. 
Denominator: 
Average total assets
NLB internal information. Average total assets are calculated as a sum of 
balance as at the end of the previous year end (31 December) and monthly 
balances of the last day of each month from January to month t divided by (t+1).
Operational business margin (OBM) 
(quarterly) 
Calculated as the ratio between 
operational business net income 
annualised and average assets. 
Numerator: 
Operational business 
net income
Operational business net income (quarterly) is annualised, and 
calculated as operational business income in the period divided by the 
number of days in the quarter and multiplied by the number of days in 
the year. Operational business income consists of net interest income 
(excluding interest expenses from subordinated securities), net fees 
and commissions and net gains and losses from financial assets and 
liabilities held for trading that derive from foreign exchange trading. 
Denominator: 
Average total assets
NLB internal information. Average total assets (quarterly) for the NLB Group are 
calculated as the sum of monthly balances (t) for the corresponding quarter 
and monthly balance at the end of the previous quarter divided by (t+1).
Return on equity before tax (ROE b.t.) 
Calculated as the ratio between result 
before tax annualised and average total 
equity (including non-controlling interests).
Numerator: 
Result before tax
The result before tax is annualised and calculated as the 
result before tax in the period divided by the number of 
months for the reporting period and multiplied by 12.
Denominator: 
Average total equity
NLB internal information. Average total equity (including non-controlling 
interests) is calculated as the sum of the balance as at the end of the 
previous year end (31 December) and monthly balances of the last 
day of each month from January to month t divided by (t+1).
Return on equity after tax (ROE a.t.) 
Calculated as the ratio between result 
after tax annualised and average equity. 
Numerator: 
Result after tax
The result after tax is annualised and calculated as the result 
after tax in the period divided by the number of months 
for the reporting period and multiplied by 12.
Denominator: 
Average equity
NLB internal information. Average equity is calculated as the sum of the balance 
as at the end of the previous year end (31 December) and monthly balances 
of the last day of each month from January to month t divided by (t+1). 
Return on equity after tax (ROE a.t.) 
normalised
Calculated as the ratio between result 
after tax annualised and average risk 
adjusted capital. Result a.t. w/o negative 
goodwill divided by Average risk adjusted 
capital. Average risk adjusted capital is 
calculated as a Tier 1 requirement of average 
Risk Weighted Assets (RWA) reduced for 
minority shareholder capital contribution.
Numerator: 
Result after tax
Result after tax is annualised, calculated as a result after tax in the period 
divided by the number of months for the reporting period and multiplied by 12.
Denominator: 
Average risk 
adjusted capital
NLB internal information. Average risk adjusted capital is calculated as a sum 
of Risk Weighted Assets (RWA) balance as at the end of the previous year end 
(31 December) and monthly Risk Weighted Assets (RWA) balances of the last 
day of each month from January to month t divided by (t+1), multiplied by Tier 1 
regulatory capital requirement and decreased by minority shareholder capital.

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Financial 
Report
Alternative Performance Indicators(i)
Description
  Calculation
  Notes
Return on assets before tax (ROA b.t.)
Calculated as the ratio between result before 
tax annualised and average total assets.
Numerator: 
Result before tax
The result before tax is annualised and calculated as the 
result before tax in the period divided by the number of 
months for the reporting period and multiplied by 12.
Denominator: 
Average total assets
NLB internal information. Average total assets are calculated as the sum of the 
balance as at the end of the previous year end (31 December) and the monthly 
balances of the last day of each month from January to month t divided by (t+1). 
Return on assets after tax (ROA a.t.)
Calculated as the ratio between result after 
tax annualised and average total assets.
Numerator: 
Result after tax
The result after tax is annualised and calculated as the result 
after tax in the period divided by the number of months 
for the reporting period and multiplied by 12.
Denominator: 
Average total assets
NLB internal information. Average total assets are calculated as the sum of 
balance as at the end of the previous year end (31 December) and monthly 
balances of the last day of each month from January to month t divided by (t+1).
Total capital ratio (TCR) 
TCR is the own funds of the institution 
expressed as a percentage of the 
total risk exposure amount.
Numerator: 
Total capital (Own funds)
 
Denominator: 
Total risk exposure 
Amount (Total RWA)
(i) All alternative performance indicators are expressed in %, except the cost of risk (CoR) is expressed in bps.

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Legend: The chart shows voting rights shares. The Group includes entities according to the definition in the Financial Conglomerates Act (Article 2). 
(i.a)	100% direct ownership Prvi Faktor d.o.o., v likvidaciji, Ljubljana.
(i.b)	90% direct ownership Prvi Faktor d.o.o., v likvidaciji, Ljubljana, 5% NLB d.d., 5% SID banka d.d.
(ii)	 - 46.03% direct ownership NLB d.d.
	
- Abanka merged into Nova KB and, in addition, in September 2024 Nova KBM and SKB merged into OTP banka d.d., therefore the share in Bankart 
increased from 29.22% to 43.06%. This is over the 25% treshold set in the Founding agreement - no shareholder other than NLB can have more than 
25% capital share in Bankart. 
(iii)	 51% direct ownership NLB Lease&Go, leasing, d.o.o., Ljubljana, 49% NLB Banka AD Skopje.
(iv)	 50.89% direct ownership NLB Lease&Go, leasing, d.o.o., Ljubljana, 48.91% NLB Komercijalna Banka AD Beograd.
(vi)	 100% direct ownership NLB Skladi d.o.o., Ljubljana.
(viii)	100% direct ownership Summit Leasing Slovenija d.o.o., Ljubljana.
(ix)	 100% direct ownership NLB Lease&Go, leasing, d.o.o., Ljubljana.
Nova Ljubljanska banka d. d. , Ljubljana
Banks
Core
Non-Core
Financial organisations
Companies
Financial organisations
Companies
Slovenia
Bankart, 
Ljubljana(ii)
46.03%
46.03%
NLB Skladi, 
Ljubljana
100%
100%
Prvi faktor,  
v likvidaciji, Ljubljana
50%
50%
ARG-Nepremičnine, 
Horjul
75%
75%
SLS HOLDCO, 
Ljubljana 
100%
100%
Slovenia
Slovenia
Slovenia
Summit Leasing Slovenija, 
Ljubljana(vii)
100%
100%
NLB MUZA, 
Ljubljana
100%
100%
PRO-REM, 
Ljubljana – v likvidaciji(v)
100%
100%
Foreign markets
Foreign markets
Foreign markets
Foreign markets
Foreign markets
NLB Banka, 
Sarajevo
97.35%
97.35%
NLB Banka, 
Podgorica
99.87%
99.87%
NLB Banka, 
Prishtina
82.38%
82.38%
NLB Banka, 
Banja Luka
99.85%
99.85%
NLB Banka, 
Skopje
86.97%
86.97%
NLB Komercijalna Banka, 
Beograd
100%
100%
NLB Fondovi, Beograd(vi)
100%
100%
NLB Lease&Go
Skopje(iii)
51%
100%
NLB Lease&Go Leasing 
Beograd(iv)
50.89%
99.80%
NLB DigIT, 
Beograd
100%
100%
NLB InterFinanz in 
Liquidation, Zürich
100%
100%
NLB InterFinanz,  
Beograd – u likvidaciji
100%
100%
LHB AG, 
 Frankfurt am Main
100%
100%
NLB Crna Gora, 
Podgorica 
100%
100%
NLB Srbija, 
Beograd
100%
100%
OL Nekretnine   
u likvidaciji, Zagreb 
100%
100%
Subsidiary
% direct share
% indirect share at the group level
Associate
% direct share
% indirect share at the group level
Joint Venture
% direct share
% indirect share at the group level
Prvi faktor u likvidaciji, 
Zagreb(i.a)
100%
100%
Prvi faktor-faktoring, 
Beograd – u likvidaciji(i.b)
90%
95%
NLB Group Chart*
NLB Lease&Go, leasing, 
Ljubljana
100%
100%
NLB Fondovi, Skopje(vi)
100%
100%
Mobil Leasing, Zagreb(viii)
100%
100%
NLB Real Estate, 
Ljubljana
100%
100%
NLB Car&Go, 
Ljubljana(ix)
100%
100%
NLB Real Estate,  
Beograd
100%
100%
NLB Real Estate,  
Podgorica
100%
100%
*The reference is made to this chapter from the Sustainability Statement chapter SBM-1 Strategy, business model, and value chain.

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Performance Overview
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Risk Management
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Financial 
Report
Organisational Structure of NLB
Workers’ Council(i) 
Compliance and Integrity
Group Steering
Strategy and Business
Development
Legal and Secretariat
Brand and Communication
Human Resources and
Organization Development
Global Risk
Credit Risk - Corporate
Credit Risk - Retail
Evaluation and Control
Restructuring
Workout and Legal support
CRO
CFO
CMO
IT Delivery
Business Intelligence and Analytics
Data and Artificial Intelligence
Governance
IT Governance and Architecture
IT Infrastructure
Procurement
Payments and Cards Services
and Business Development
Payments Processing
Cash Processing
COO
Understanding of the tasks and responsibilities of Global Risk, Compliance and Integrity and Internal Audit is taken into account in accordance to the definitions of the (currently valid) Banking Act (ZBan-3).
(i) Workers’ Council is independent organisational unit with no subordinate or superior organisational units, and it operates in accordance with ZSDU.
Internal Audit
Management Board
Supervisory Board
Group Real Estate Management
Controlling
Financial Accounting and
Administration
Financial Markets
Investor Relations
Distribution Network
Area Branch Ljubljana
Area Branch Northwest and 
Central Slovenia
Area Branch Northeast Slovenia
Area Branch East Slovenia
Area Branch Southeast Slovenia
Area Branch Southwest Slovenia
Micro Enterprises
Mobile Banking
Distribution Network Coordination
CSA & Cross-Border Financing
Large Corporates
Small and Mid-Corporate
Trade Finance Services
Investment Banking and
Custody
NLB Group Corporate and
Investment Banking Management
Customer, Product Management  
and Digital Services
Private Banking
KC 24/7
Development of Lending
Solutions for Retail
Financial Instruments Processing
Corporate Clients Review and
Account Products Delivery
Retail Banking Processing
Corporate Loans and Trade
Finance Delivery
CEO
Anti-Money Laundering and  
Counter-Terrorism Financing

SUSTAINABILITY 
STATEMENT
Sustainability is embedded in 
our strategy and guides our 
efforts to improve the quality of 
life in our home region. In this 
chapter of the Business report 
we disclose our material impacts 
on people and the environment, 
related risks and opportunities, 
and explain their importance to 
the NLB Group’s development, 
performance, and position.

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Performance Overview
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Risk Management
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Financial 
Report
Content
General Information. .  .  .  .  .  .  .  .  .  .  .  . 170
NLB Group Sustainability Journey* . .  .  .  .  .  .  .  . . . . . . . . . . 174
General Disclosures . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . 178
Environmental Information. .  .  .  .  209
Climate Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 
(Mitigation andAdaptation)
Social Information . .  .  .  .  .  .  .  .  .  .  .  .  . 253
Own Workforce. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . 254
Affected Communities. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 272
Consumers and End-users. .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 280
Governance Information . .  .  .  .  .  .  . 289
Business Conduct . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . 290
Complementary Information:  
Sustainable Supply Chain* . .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 303
Appendices. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  306
ESRS Appendices
Appendix 1:  
EU Taxonomy Regulation Disclosures . .  .  .  .  .  .  . . . . . . . . 307
Appendix 2:  
Methodological Outline for Operational  
GHG Emission Calculation. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 354
Appendix 3:  
Disclosure Requirements in ESRS Covered in the 
Sustainability Statement . .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 359
Appendix 4:  
List of Datapoints That Derive from  
Other EU Legislation. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . 361
Complementary Appendices
Appendix 5*:  
UNEP FI Principle for Responsible Banking  
Progress Statement – Summary. .  .  .  .  .  .  .  .  .  . . . . . . . . . . . 365
Appendix 6*: TCFD Index Table. .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . 367
* Not subject to external assurance.

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Financial 
Report
 
KPMG SLOVENIJA, podjetje za revidiranje, d.o.o. 
 
Telefon: +386 (0) 1 420 11 60 
 
Železna cesta 8a 
 
Internet: http://www.kpmg.si 
 
SI-1000 Ljubljana 
 
 
 
Slovenija 
 
 
 
 
 
 
 
© 2025 KPMG SLOVENIJA, podjetje za revidiranje, d.o.o., slovenska 
vpis v sodni register: Okrožno sodišče v Ljubljani 
 
družba z omejeno odgovornostjo in članica globalne organizacije  
št. reg. vl.: 061/12062100 
 
neodvisnih članic, ki so povezane s KPMG International Limited,  
osnovni kapital: 54.892,00 EUR 
 
zasebno angleško družbo z omejeno odgovornostjo. Vse pravice  
ID za DDV: SI20437145 
 
pridržane. 
matična št.: 5648556000 
 
Independent Auditor’s Limited 
Assurance Report on the 
Sustainability Statement 
To the shareholders of NOVA LJUBLJANSKA BANKA D.D., 
LJUBLJANA 
Limited Assurance Conclusion  
We have performed a limited assurance engagement on whether the Consolidated Sustainability 
Statement of Nova Ljubljanska banka d.d., Ljubljana (»the Bank«) and its subsidiaries (collectively, »the 
Group«) as of and for the year ended 31 December 2024, included in the Sustainability Statement 
section of the Group’s Business Report, including the information incorporated by reference, as laid out 
in Table 1: Incorporation by reference, within the BP-2 Disclosures in relation to specific circumstances 
section of the Sustainability Statement (»the Sustainability Statement«), has been prepared in 
accordance with articles 70(c) and 70(č) of the Companies Act dated 4 May 2006 (Official Gazette of 
the Republic of Slovenia no. 42/2006 with amendments), including the requirements of the Commission 
Delegated Regulation (EU) 2019/815 of 17 December 2018 supplementing Directive 2004/109/EC of 
the European Parliament and of the Council with regard to regulatory technical standards on the 
specification of a single electronic reporting format (»Delegated Regulation«) (collectively, »the 
applicable legal requirements«). 
  
Based on the procedures performed and evidence obtained, nothing has come to our attention to cause 
us to believe that the Group’s Sustainability Statement as of and for the year ended 31 December 2024 
is not prepared, in all material respects, in accordance with the applicable legal requirements, including:  
• 
compliance with the European Sustainability Reporting Standards (ESRS), including that the 
process carried out by the Group to identify the information reported in the Sustainability Statement 
(» the Process«) is in accordance with the description set out in the note titled Impacts, risk, and 
opportunity management; 
• 
compliance of the disclosures in the EU Taxonomy Regulation section within Appendix 1: EU 
Taxonomy of the Sustainability Statement with the reporting requirements of Article 8 of Regulation 
(EU) 2020/852 (»the Taxonomy Regulation«); and 
• 
compliance of the Sustainability Statement with the XHTML format referred to in the Delegated 
Regulation.  
 
Our conclusion on the Sustainability Statement does not extend to any other information that 
accompanies or contains the Sustainability Statement and our limited assurance report thereon, nor to 
any information within the Sustainability Statement not in scope of our assurance engagement. We have 
not performed any assurance procedures as part of this engagement with respect to such information.  
 
 
 
Independant Auditor's Report

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Financial 
Report
 
 
2 
 
However, we audited the Group’s consolidated and the Bank’s separate financial statements as of and 
for the year ended 31 December 2024 prepared in accordance with International Financial Reporting 
Standards as adopted by the European Union, forming part of the other information, and our auditor’s 
reports thereon are also included with the other information. 
Basis for Conclusion 
We conducted our limited assurance engagement in accordance with International Standard on 
Assurance Engagements (ISAE) 3000 (Revised), Assurance Engagements Other Than Audits or 
Reviews of Historical Financial Information, issued by the International Auditing and Assurance 
Standards Board (IAASB). Our responsibilities under this standard are further described in the 
‘Our responsibilities’ section of our report. 
 
We have complied with the independence and other ethical requirements of the International Code of 
Ethics for Professional Accountants (including International Independence Standards) issued by the 
International Ethics Standards Board of Accountants (IESBA Code), together with the ethical 
requirements that are relevant to our assurance engagements on the Sustainability Statement in 
Slovenia.  
 
Our firm applies International Standard on Quality Management (ISQM) 1, Quality Management for 
Firms that Perform Audits or Reviews of Financial Statements, or Other Assurance or Related Services 
Engagements, issued by the IAASB. This standard requires the firm to design, implement and operate 
a system of quality management, including policies or procedures regarding compliance with ethical 
requirements, professional standards and applicable legal and regulatory requirements.  
 
We believe that the evidence we have obtained is sufficient and appropriate to provide a basis for our 
conclusion.  
Other Matter – Comparative information 
Our assurance engagement does not extend to comparative information in respect of earlier periods. 
Our conclusion is not modified in respect of this matter. 
Responsibility for the Sustainability Statement 
The Management of the Bank is responsible for designing, implementing and maintaining a process to 
identify the information reported in the Sustainability Statement in accordance with the ESRS and for 
disclosing this process in the Impacts, risk, and opportunity management note of the Sustainability 
Statement. This responsibility includes: 
• 
understanding the context in which the Group’s activities and business relationships take place and 
developing an understanding of its affected stakeholders; 
• 
identifying the actual and potential impacts (both negative and positive) related to sustainability 
matters, as well as risks and opportunities that affect, or could reasonably be expected to affect, 
the Group’s financial position, financial performance, cash flows, access to finance or cost of capital 
over the short–, medium–, or long–term; 
• 
assessing the materiality of the identified impacts, risks and opportunities related to sustainability 
matters by selecting and applying appropriate thresholds; and 
• 
developing methodologies and making assumptions that are reasonable in the circumstances. 
 
 
 
 
3 
 
The Management of the Bank is further responsible for the preparation of the Sustainability Statement, 
in accordance with the applicable legal requirements, including:  
• 
compliance with the ESRS; 
• 
preparing the disclosures in the EU Taxonomy Regulation section within Appendix 1: EU Taxonomy 
of the Sustainability Statement, in compliance with Article 8 of the Taxonomy Regulation; 
• 
designing, implementing and maintaining such internal controls that the Management determines 
are necessary to enable the preparation of the Sustainability Statement such that it is free from 
material misstatement, whether due to fraud or error; and 
• 
selecting and applying appropriate sustainability reporting methods and making assumptions and 
estimates about individual sustainability disclosures that are reasonable in the circumstances. 
Those charged with governance are responsible for overseeing the reporting process for the Group’s 
Sustainability Statement. 
Inherent Limitations in Preparing the Sustainability Statement 
In reporting forward–looking information in accordance with the ESRS, Management of the Bank is 
required to prepare the forward–looking information on the basis of disclosed assumptions about events 
that may occur in the future and possible future actions by the Group. The actual outcome is likely to be 
different since anticipated events frequently do not occur as expected. Also, as described in the BP-2 
Disclosures in relation to specific circumstances note within the Sustainability Statement, greenhouse 
gas emissions quantification is associated with measurement uncertainty as a result of both scientific 
and estimation uncertainty. 
In determining the disclosures in the Sustainability Statement, Management of the Bank interprets 
undefined legal and other terms. Undefined legal and other terms may be interpreted differently, 
including the legal conformity of their interpretation and, accordingly, are subject to uncertainties. 
Our Responsibilities 
Our objectives are to plan and perform the assurance engagement to obtain limited assurance about 
whether the Sustainability Statement is free from material misstatement, whether due to fraud or error, 
and reporting our limited assurance conclusion to the Bank’s shareholders. Misstatements can arise 
from fraud or error and are considered material if, individually or in the aggregate, they could reasonably 
be expected to influence decisions of users taken on the basis of the Sustainability Statement as a 
whole.  
 
Our responsibilities in relation to the Process for reporting the Sustainability Statement, include: 
• 
obtaining an understanding of the Process but not for the purpose of providing a conclusion on the 
effectiveness of the Process, including the outcome of the Process; and 
• 
designing and performing procedures to evaluate whether the Process is consistent with the 
Group’s description of its Process, as disclosed in the Impacts, risk, and opportunity management 
note.  
 
Our other responsibilities in respect of the Sustainability Statement include: 
• 
obtaining an understanding of the Group’s control environment, processes and information systems 
relevant to the preparation of the Sustainability Statement but not evaluating the design of particular 
control activities, obtaining evidence about their implementation or testing their operating 
effectiveness; 
• 
identifying disclosures where material misstatements are likely to arise, whether due to fraud or 
error; and 
• 
designing and performing procedures focused on disclosures in the Sustainability Statement where 
material misstatements are likely to arise. The risk of not detecting a material misstatement 

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Performance Overview
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Sustainability 
Statement
Financial 
Report
 
 
4 
 
resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, 
forgery, intentional omissions, misrepresentations, or the override of internal control. 
Summary of the Work we Performed as the Basis for Our Conclusion  
A limited assurance engagement involves performing procedures to obtain evidence about the 
Sustainability Statement. We designed and performed our procedures to obtain evidence about the 
Sustainability Statement that is sufficient and appropriate to provide a basis for our conclusion. The 
nature, timing and extent of our procedures depended on our understanding of the Sustainability 
Statement and other engagement circumstances, including the identification of disclosures where 
material misstatements are likely to arise, whether due to fraud or error, in the Sustainability Statement. 
We exercised professional judgment and maintained professional scepticism throughout the 
engagement.  
In conducting our limited assurance engagement, with respect to the Process, the procedures we 
performed included: 
• 
obtaining an understanding of the Process by: 
- 
performing inquiries to understand the sources of the information used by management 
(including stakeholder engagement, business plans and strategy documents); and 
- 
inspecting the Group’s internal documentation of its Process; and 
• 
evaluating whether the evidence obtained from our procedures about the Process was consistent 
with the description of the Process set out in the Impacts, risk, and opportunity management note.  
In conducting our limited assurance engagement with respect to the Sustainability Statement, the 
procedures we performed included: 
• 
obtaining an understanding of the Group’s reporting processes relevant to the preparation of its 
Sustainability Statement by performing inquiries of the relevant personnel and inspecting the 
Group’s internal documentary evidence; 
• 
evaluating whether material information identified by the Process is included in the Sustainability 
Statement; 
• 
evaluating whether the structure and the presentation of the Sustainability Statement is in 
accordance with the ESRS; 
• 
performing inquiries of relevant personnel and analytical procedures on selected disclosures in the 
Sustainability Statement; 
• 
performing substantive assurance procedures on a sample basis on selected disclosures in the 
Sustainability Statement; 
• 
obtaining evidence on the methods, assumptions and data for developing material estimates and 
forward–looking information and on how these methods were applied; 
• 
obtaining an understanding of the process of calculating by the Group of the Green Assets Ratio 
and preparing related disclosures; 
• 
evaluating whether the standardised reporting templates required by the Taxonomy Regulation 
were appropriately used to present the key performance indicators;  
• 
assessing whether the taxonomy disclosures reconciled, where relevant, with the Group’s 
consolidated financial data; 
• 
performing substantive assurance procedures on selected taxonomy disclosures; and 
• 
assessing whether the Sustainability Statement has been properly prepared in the XHTML format 
referred to in Delegated Regulation. 
 
 
 
5 
 
 
The procedures performed in a limited assurance engagement vary in nature and timing from, and are 
less in extent than for, a reasonable assurance engagement. Consequently, the level of assurance 
obtained in a limited assurance engagement is substantially lower than the assurance that would have 
been obtained had a reasonable assurance engagement been performed.  
On behalf of audit firm 
 
 
KPMG SLOVENIJA, 
podjetje za revidiranje, d.o.o. 
 
 
 
 
 
 
Domagoj Vuković, FCCA 
 
 
Certified Auditor 
 
 
Partner 
 
 
 
 
 
Ljubljana, 9 April 2025 
 
 
 
 
 
 

General Information
This section starts with highlighting the NLB Group's sustainability journey, key milestones, 
performance indicators, and overview of received awards and recognitions. The General 
Disclosures chapter sets the stage with the basis and circumstances of Sustainability 
Statement preparation. We present essential disclosures on governance, strategy, and 
management of impacts, risks, and opportunities (IROs), including an overview of the 
double materiality assessment (DMA), the backbone of our sustainability reporting.

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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Group 
Sustainability 
Journey* 
 
At NLB Group, we recognize the significant global 
challenges of climate change, social equity, and ethical 
governance.  This is why the Group has responsibly 
committed to "sustainable development that meets the 
needs of the present without compromising the ability 
of future generations to meet their own needs". 1
As a systemically important financial institution in 
the region, NLB Group has set the goal to actively 
contribute to the sustainable transformation of the 
economy and society to a greener, more just, and 
inclusive future.  
To achieve this, the Group has integrated sustainability 
and ESG (environmental, social and human rights, 
and governance) factors into its business model, 
strategy and daily operations. Sustainability is also 
firmly embedded in NLB Group’s vision "to take care of 
the financial needs of its clients and at the same time 
improve the quality of life of the home region where we 
operate", and its core values which are growing people, 
encouraging entrepreneurship, and improving lives. 
NLB Group's commitment to sustainability is 
concentrated on the markets within the Southeast 
Europe (SEE) region, where the Group operates. The 
commitment extends beyond the Group’s companies 
in Slovenia and Croatia, both EU members, by 
harmonizing a sustainable approach in financing, 
investing, and own operations across companies in 
all other countries of operation: Serbia, Bosnia and 
Herzegovina, North Macedonia, Montenegro, and 
Kosovo. Hence, the harmonization process groupwide 
considers EU legislation as well as national strategies 
and laws in each market.  
1 Definition by United Nations General Assembly, 1987
*Not subject to external assurance. 
Key milestones
Since its establishment, NLB Group has upheld a tradition of responsible, stakeholder-centric operations. This tradition 
has evolved over time, and has been enhanced in recent years. 
•	 NLB Group’s sustainability journey 
was formally established with an 
organization-wide initiative and 
the adoption of the Sustainability 
Programme.
•	 NLB was the first bank from 
Slovenia to join the UNEP  
FI Principles for Responsible 
Banking, thus committing to the UN 
Sustainable Development Goals 
(United Nations Development 
Programme) and the Paris Climate 
Agreement. NLB Group started 
to integrate these commitments 
into its operations, financing, 
investments, and societal 
contributions across its regions. 
•	 The Sustainability Programme was replaced by the 
NLB Group Sustainability Framework which became 
the mandatory framework for all NLB Group core 
members in the region.  
•	 The Sustainability Committee was established as the 
central sustainability-related advisory body to the 
Management Board of NLB.
•	 The Environmental and Social Management System 
(ESMS) was established as a part of a comprehensive 
risk management system within NLB Group, aiming 
to improve ESG risk management capacity in the 
financing process, and to reduce credit and liability 
risks arising from ESG considerations.
•	 NLB joined the UNEP FI 
Net-Zero Banking Alliance 
(NZBA). Guided by NZBA 
principles, the Group aims 
to reduce emissions in credit 
and investment portfolios 
and its own operations by 
reaching net-zero emissions 
by 2050 or sooner.
•	 The comprehensive NLB Group Sustainability 
Policy was established, enhancing the existing 
internal framework and reaffirming a foundation 
for integrating ESG factors into the Group’s business 
model, strategy, and daily operations. 
•	 The first NLB Group Net-Zero Disclosure Report 
was published aligned with NZBA methodology and 
reaffirming our commitment to achieving net zero by 
setting targets for reducing its financed emissions 
and maintaining a coal exclusion policy.
•	 Sustainability was integrated in the 
NLB Group’s new business
•	 strategy (New Horizons), in which 
commitment to environmental risk 
management and sustainable 
banking reflects in several 
strategic projects.
•	 The Climate Change Committee 
was established. 
•	 NLB Group adopted the 
Operational Emissions Net-
Zero Strategy aiming to reduce 
emissions from the Group’s own 
operation. 
2020 
2021
2022
2023
2024

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ESG Risk Rating history
Improved ESG Risk Rating 
NLB Group’s efforts and progress on its sustainability 
journey have been recognized by Morningstar 
Sustainalytics, one of the world’s leading independent 
ESG research, ratings, and data firms, which has 
comprehensively assessed the financial materiality 
of risks stemming from NLB Group’s environmental, 
social, and governance issues.  
 
In recent years, the Group’s ESG Risk Rating has been 
assessed as low and has constantly improved: 
•	 In 2022, the Group received its first ESG Risk Rating 
of 17.7 points, being at the same time the first bank 
with headquarters and exclusive strategic interest in 
SEE to obtain this rating, as well as the first among 
companies listed on the Ljubljana Stock Exchange.
 
•	 In 2023, the ESG Risk Rating improved by 1.7 points to 
16.0 points, ranking the Group in the top 13 percent of 
all banks assessed. 
 
•	 In 2024, NLB Group recorded a significant 5.4-point 
improvement, achieving an overall ESG Risk Rating 
of 10.5 points. The Group ranked 42nd among 1,027 
rated banks, positioning it in the top 5th percentile and 
among 432 highest rated companies in Europe. This 
achievement placed the Group among the Top-rated 
companies in Europe and the Top-rated banks globally.
NEG 
0-10
LOW 
10-20
MEDIUM 
20-30
HIGH 
30-40
SEVERE 
40+
10. 5
LOW RISK
2022
17. 7
LOW RISK
2023
16. 0
LOW RISK
2024
Low ESG Risk Rating 
placed NLB Group 
among the Top-rated 
companies in Europe 
and the Top-rated 
banks globally

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Performance Overview
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Statement
Financial 
Report
Key Sustainability Performance Indicators
Social 
Governance 
Environmental 
EUR 
439million
New sustainable financing
Net asset value 
EUR 
151 million
Asset management
in two sub-funds that promote environmental and 
social characteristics
EUR 
341. 1 million
Green Bond allocation
as at 31 March 2024
tCO2eq 
11. 183 million
GHG emissions 
financed and operational emissions 
(market-based) 
54%
Employee engagement
Client satisfaction 
32
Net Promoter Score 
with positive trend since 2019
EUR 
2. 2 million
Donations in SEE region
days/employee
7. 7
in NLB Group banking members
Completed training and education
17%
Gender diversity
40%
Gender diversity
employees
7,056 
in NLB Group core financial members
Completed anti-corruption training 
cases
0
in NLB Group
Fines for corruption and bribery
retail and corporate green financing
in 10 NLB Group members
women in the NLB Management Board
women in the NLB Supervisory Board

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Report
Awards and Recognitions
In 2024, several NLB Group banking members received notable awards for their sustainability-related contributions:
Slovenia 
NLB, Ljubljana
 
Top Employer for the 9th consecutive year (Dutch Top Employer Institute)
The best mobile and online bank in Slovenia (independent study by E-laborat, January 2025)
Serbia
NLB Komercijalna Banka, Beograd  
 
The first certified family-friendly bank in Serbia (since 2023)
Top Employer of the year
Title "The campaign with the purpose" for three CSR initiatives: "Frame of support",  
"A world full of heart is a world full of opportunities", "NLB Organic"
The special award for the socially responsible campaign "NLB Organic", which has been held 
for 13 consecutive years and promotes organic food producers in Serbia
Bosnia and Herzegovina
NLB Banka, Banja Luka and NLB Banka, Sarajevo 
 
Both banks received the Golden BAM award for innovation in the banking sector for introducing Smart POS services to the market
The CEO of NLB Banka Sarajevo received the 2024 Women of the year award in the corporate social responsibility category
Kosovo
NLB Banka, Prishtina  
 
Employer of the year (Kosova Chamber of Commerce)
Taxpayer of the year (Kosova Chamber of Commerce)
The "Friend of Children" award in recognition of its significant contributions to child protection efforts in Kosovo
North Macedonia 
NLB Banka, Skopje 
 
"Oscar of Humanity" (the Red Cross of the City of Skopje)
Recognition for special contribution and support of the Special Olympics of North Macedonia 
"Golden Supporter" of the activities of the Red Cross of the Republic of North Macedonia 
Recognition for good ESG practices from the Macedonian Stock Exchange and the American Chamber of Commerce
 "Leaders in donating" ("Konekt" organization and USAID North Macedonia)
"Best Practices in Corporate Philanthropy" (American Chamber of Commerce, USAID North Macedonia and the organization "Konekt")
Recognition from the European bank for reconstruction development (EBRD) for its 
contribution to the success of the Green Economy Financing Facility
Montenegro
NLB Banka, Podgorica 
 
National Award "Iskra" for philanthropy recognizing the bank's commitment to embedding social 
responsibility into its corporate culture and identity (The Fund for Active Citizenship)

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Financial 
Report
NLB Group has a strong tradition of sustainability 
reporting, which has evolved significantly over  
the years.  
 
Until 2020, the Group published CSR or non-financial 
reports guided by the GRI framework. In subsequent 
years, additional frameworks like Pillar III, EU Taxonomy, 
UNEP FI Principle for Responsible Banking, Net Zero 
Banking Alliance and Taskforce for Climate Related 
Financial Disclosures, were included in reporting. In 
2023, the Group started to prepare to comply with the 
new CSRD and ESRS requirements effective from the 
fiscal year 2024.
The presented Sustainability Statement replaces 
previous reports, while still integrating various above-
mentioned frameworks.  It is prepared in accordance 
with the EU Corporate Sustainability Reporting 
Directive (CSRD) and European Sustainability Reporting 
Standards (ESRS) as transposed to the Slovenian 
Companies Act (ZGD-1) in December 2024, and the 
disclosure requirements related to Article 8 of the EU 
Taxonomy and underlying delegated acts. The report is 
a result of extensive collaboration across NLB Group.
The statement aims to provide stakeholders with 
information on NLB Group’s material impacts on people 
and the environment, and the effects of sustainability 
matters on the Group’s development, performance, 
and position. It includes material matters from the 2024 
Double Materiality Assessment and additional insights 
for consistency with previous reports.
The Sustainability Statement has been prepared on a 
consolidated basis following the same principles as those 
following from the financial reporting. This means that 
the statement includes the parent bank NLB but also all 
subsidiaries (over which NLB has control as at  
31 December 2024) from date on which NLB obtains direct 
or indirect control over the financial and operational 
management and receives a variable return.
The Sustainability Statement covers the financial 
reporting period from 1 January to 31 December 2024, 
except for:
•	 Financed emissions, which included data as of 31 
December 2023 due to the unavailability of data for the 
2024 year-end.
•	 Operational emissions calculations for entities acquired 
during the financial year (Summit Leasing Slovenija, 
Mobil Leasing Zagreb, NLB Car & GO, NLB Fondovi 
Skopje). In this case, emissions were included from the 
month of acquisition onwards.
•	 NLB Green Bond, which included data as of 31 March 
in line with the annual issuance calendar of the Green 
Bond Allocation and Impact report.
 
Figures are stated in EUR thousands and millions tonnes 
of CO2 equivalent (tCO2eq), with possible rounding 
discrepancies.
Although disclosure of comparative information in 
respect of the previous period is not required in the 
first year of ESRS application, NLB Group opted to 
present such comparisons for certain disclosures, such 
as EU Taxonomy, GHG emissions, and some of S1 Own 
workforce and E1 Climate Change disclosures. Only 
disclosures for the fiscal year 2024 were subject to 
external review. 
Data quality, coverage, 
and availability are 
gradually improving
 
NLB Group's Sustainability Statement and Double 
Materiality Assessment were prepared using available 
data. Data collection and assessment in the downstream 
value chain and certain non-EU and non-strategic  
NLB Group members are still developing. Therefore, 
some data were unavailable or inapplicable, leading to 
the use of management judgments, estimates, and third-
party data, with explanations provided for any gaps.
NLB Group expects improvements in data quality, 
coverage, and availability due to increased reporting 
obligations. The Group plans to extend the assessment 
scope to more activities, including upstream and 
downstream. Efforts will continue to enhance the 
accounting data framework, upgrade IT solutions, and 
engage in industry-wide initiatives to standardize and 
improve sustainability data quality. 
  
NLB Group's DMA considered its entire value chain: 
upstream, own operations, and downstream.
›› For details, please refer to the chapters NLB Group’s 
Value Chain; and Description of the processes to identify 
and assess material IROs.   
 
No classified or sensitive information corresponding to 
intellectual property, know-how, or innovation results 
has been omitted from the Sustainability Statement. 
The Group partially used an exemption from disclosing 
sustainability information about the Group’s own 
operations and about its downstream and upstream 
value chain for the first three years after CSRD came into 
effect. The partial exemption refers to cases where all 
the necessary information regarding the Group's value 
chain was not available or could not be obtained. In 
such cases, explanations and estimates are provided 
alongside respective disclosures.
ESRS 2  General Disclosures 
BP-1 General basis for preparation of the Sustainability Statement

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Time horizon
Impacts, risks, and opportunities were assessed over 
time horizons as defined in ESRS, namely short (1 
year), medium (1-5 years) and long-term (more than 
5 years), with the exception of physical risks. These 
were assessed for the following time horizons: short-
term: until 2030; mid-term: 2030–2050; and long-term: 
2050–2100, as internal methodology relies on studies 
and scenarios mainly project temperature and climate 
change until 2100. 
Value chain estimation, sources of estimation, and 
outcome uncertainty 
When disclosing metrics for downstream value chain 
data, the information includes data from clients and 
estimates from third-party providers or sector averages. 
These estimates may significantly impact the reported 
information, and the Group cannot influence these 
estimates. Hence, reported GHG emissions data reflect   
measurement uncertainty due to methodological and 
data limitations, including reliance on third-party data. 
Our analysis and climate targets use estimates based 
on recognized frameworks available at the time. As 
methods and data evolve, our sources and figures may 
become outdated. GHG emission factors are expected 
to increase as more data becomes available and 
associated companies are included. In cases where the 
disclosed quantitative metrics and monetary amounts 
were subject to a high level of measurement uncertainty, 
this is clearly stated and explained along the metrics. 
Expectations, forecasts and statements 
Sustainability targets and initiatives, particularly 
climate-related ones, require long-term horizons and 
forward-looking parameters. Future developments 
described in this Sustainability Statement are based 
on current expectations, projections, and estimates, 
which involve several factors that will come into play 
in the future. These factors include evolving science, 
methodologies, standards, market conditions, 
technological developments, data maturity and 
availability, data accuracy, and regulatory changes.
Changes in preparation or presentation of 
sustainability information and reporting errors in 
prior periods
Based on further understanding of the continuously 
evolving sustainability data frameworks and our internal 
controls, we have identified some non-significant 
errors or minor inconsistencies in the 2023 calculations 
related to the calculation of the EU Taxonomy-GAR 
and operational emissions. These inconsistencies have 
been adequately addressed and corrected and are not 
considered as material. 
Disclosures stemming from other legislation 
or generally accepted sustainability reporting 
pronouncements
NLB Group’s Transition plan, disclosed in the chapter 
Environmental information, applies NZBA guidelines. 
Use of phase-in provisions
NLB Group opted to use all phase-in provisions in 
accordance with Appendix C of ESRS 1, except for S1 Own 
workforce information, where available data is disclosed 
in this Sustainability Statement for the following phase-
in provisions despite they will be mandatory to report 
in 1-3 years:   S1-8 Collective bargaining coverage and 
social dialogue, S1-13 Training and skills development; 
S1-14 Health and safety. 
BP-2 Disclosures in relation to specific circumstances

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Report
Incorporation by reference 
Parts of ESRS disclosures in this Sustainability Statement 
are incorporated by reference to other information in 
other parts of the Annual Report as shown in the  
table below. 
Table 1: Incorporation by reference
Disclosure requirement 
Chapter in the Annual Report 
Page
GOV-1 The role of administrative, supervisory, 
and management bodies, page 181 
The Supervisory Board 
117, 118
The Management Board
120, 121
The appointment or replacement of members of the management or supervisory bodies, subchapters:
•	 The Supervisory Board
•	 The Management Board
139
Information about the composition and work of the management and Supervisory boards and their committees
141, 142
SBM-1 Strategy, business model, and value chain, page 197
Strategy 
32, 33
Segment Analysis
67
NLB Group Chart
166
S4 Consumers and end-Users, chapter 
Cybersecurity, page 269
Cyber security
111
Information security and personal data protection
126
G1 Business Conduct, chapter Corporate
culture, ethical governance and integrity, and regulatory
compliance. page 293
Compliance and Integrity, subchapters: 
•	 Group-wide ethics and integrity standards
•	 Prevention 
125
G1-4 Business Conduct, chapter Prevention of 
AML and financing of terrosism, page 296
Prevention of Money Laundering and Terrorism Financing, and Financial Sanctions Compliance
125, 126
G1 Financial performance , page 302
Income Statement for the Annual Period ended 31 December
378
Other references in this Sustainability Statement to other 
information, outside the Business report or the Financial 
Report, which are not included in the table above, are 
for informational purposes only and are not subject to 
external review. The contents of such other documents 
or websites are not incorporated by reference into this 
Sustainability Statement, nor should they be considered 
part of it for any purpose.

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Composition
NLB Group, which is organized as a so-called corporate 
group, consists of NLB as a parent bank and members of 
the NLB Group. Members of NLB Group are independent 
legal entities, each with its own management bodies 
and statutory duties and responsibilities in line with 
legislation in the operating market. 
The NLB’s corporate governance is based on a two-tier 
system in which the Management Board manages the  
daily operations, and the Supervisory Board controls 
and supervises the Management Board’s work. 
The composition of the NLB Management Board and 
Supervisory Board, including the number, representation 
of employees and other workers, the information on the 
Supervisory Board Independancy are presented in the 
following chapters of the Business Report: 
•	 The Supervisory Board
•	 The Management Board
and in the Corporate Governance statement:
•	 The appointment or replacement of members of the 
management or supervisory bodies.
•	 Information about the composition and work of the 
management and supervisory boards and their 
committees.
The relevant experience of the Management Board and 
Supervisory Board is described in Chapter Governance of 
sustainability-related impacts, risks, and opportunities. 
Diversity 
The general diversity framework aimed at management 
bodies is stipulated in the Policy on the Provision 
of Diversity of the Management Body and Senior 
Management of NLB (hereinafter: Diversity Policy). As 
part of its ongoing efforts, NLB is progressively adapting 
these diversity principles across its financial group 
members, prioritizing compliance in regions where 
local regulations mandate such policies. Currently, NLB 
actively monitors gender diversity ratios and raises 
the awareness of the importance of gender balance in 
management bodies. 
The main goal of the Diversity Policy is ensuring that 
the composition of the management body and senior 
management encompasses a collective proficiency 
in knowledge, skills, and experience, while taking 
into consideration business and strategic goals and 
principles of meritocracy. This comprehensive approach 
aims to foster a deep understanding of NLB Group’s 
strategy, challenges, and the associated risks. 
The diversity principles are considered when appointing 
or re-appointing members of the management body 
and senior management (in line with internal policies 
for selecting suitable candidates) and also in the 
annual assessment of the collective suitability of the 
management bodies.
The Diversity Policy concurrently establishes a 
framework to promote diversity across the following 
dimensions:  
•	 Gender diversity: ensuring a balanced pool of 
candidates during recruitment, promoting adequate 
gender representation in the management. If two 
candidates for the management body meet all 
criteria and gender representation targets are unmet, 
the underrepresented gender will be selected. 
•	 Age diversity: attracting candidates across age 
groups to reflect its demographics, balancing 
younger and older members in management.
•	 Professional competencies: ensuring diverse 
knowledge, skills, and experience of the management 
body and senior management, adhering to criteria 
like experience, reputation, and independence.
•	 Continuity: maintaining a suitable ratio between 
existing and new members by not changing all members 
of the management body or senior management 
simultaneously when their mandates expire.  
 
•	 International experience: ensuring that management 
body and senior management has international 
experience, aligning with policies for selecting 
qualified candidates.
•	 Personal integrity: the management body and 
senior management must demonstrate high personal 
integrity, following the NLB Group Code of Conduct.
•	 Geographical provenance: seeking diverse 
geographical backgrounds in the management 
body and senior management to ensure a suitable 
knowledge of the culture, market characteristics, 
and legal framework in the areas where NLB Group 
operates. 
 
Target representation of the management body is 
achieved through a predetermined replacement 
plan and fulfilling roles as defined by the Articles 
of Association. In line with the Diversity Policy, the 
conditions and required profiles for management roles 
are established before appointments and various 
recruitment pathways are used to attract a wide range 
of candidates. NLB regularly monitors the achievement 
of target representation. 
NLB will amend the Diversity Policy in 2025 with inclusion 
of provisions from new EU Directive regarding gender 
balance, which was transposed to Slovenian Companies 
Act (ZGD-1) in December 2024. Following this provisions 
NLB will determine what proportion of gender balance it 
aims to achieve by 30 June 2026:  
•	 or at least a 40% representation of the 
underrepresented gender (i.e. women) among the 
members of the supervisory body, 
•	 or at least a 33% representation of the 
underrepresented gender (i.e. women) in total among 
the members of the management and supervisory 
bodies. 
 
While the directive is binding only for NLB, its principles 
will be included in NLB Group members as best practice 
and where applicable. 
Governance 
GOV-1 The role of administrative, supervisory, and management bodies

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Annual Report 2024
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Governance of 
sustainability-related IROs
NLB Group has established a comprehensive 
framework for sustainability-related governance.   
The framework encompasses oversight of IROs related 
to sustainability matters, setting targets, and monitoring 
progress towards them. The framework also sets out 
roles, responsibilities, and procedures, and reporting 
lines for:  
•	 the Supervisory Board of NLB and supervisory bodies 
of NLB Group members, and their committees.
•	 the Management Board of NLB and the management 
boards of NLB Group members, and their committees.
•	 the NLB Sustainability Unit.
•	 competence lines and organizational units in  
NLB Group members.
•	 internal control functions. 
  
Sustainability-related roles and responsibilities for all 
the above-mentioned bodies and functions are outlined 
in the Sustainability Policy, Standard – Rulebook for 
Sustainability Management in NLB Group. In addition, 
their sustainability roles are intertwined with their scope 
of work and, therefore, also described in domain-
specific internal rules of procedures.  
 
NLB Group acknowledges the complexity and 
interconnectivity of sustainability matters; therefore, 
all business areas are involved in sustainability 
governance to some extent. The highest responsibility 
for managing and overseeing the sustainability and 
related impacts, risks, and opportunities  lies with 
the management boards and supervisory boards 
of each NLB Group member. In accordance with 
Group governance, collective decision-making and 
consultative bodies are appointed by the management 
and supervisory bodies to execute tasks within their 
respective powers. Operational responsibility is 
assigned to competence lines, organizational units, 
and sustainability experts, which manage and monitor 
impacts, risks, and opportunities within their specific 
areas of work, expertise and authority. The progress is 
monitored in daily operations and is reported regularly 
to the management boards or its respective bodies and 
quarterly to the Sustainability Committee. 
Table 2: Share of women in governance bodies at the end of 2024
Share of women
in NLB
Share of women
in banking members(i)
Share of women
in NLB Group(ii)
Supervisory Board
40%
(4 of 10 members)
36%
(16 of 44 members)
38%
(33 of 87 directors)
Management Board
16.7%
(1 of 6 members)
19%
(5 of 26 members)
22%
(13 of 59 members)
Notes: 
(i) Banking members: NLB and 6 subsidiary banks 
(ii) NLB Group: all banks, asset management companies, leasing companies and other core non-financial companies, excluded non-core members 
Table 3: Diversity of the NLB management bodies and senior management in 2024 and (actual and plan) –  
breakdown by diversity objectives 
Supervisory Board 
of NLB
Management Board 
of NLB
Senior Management 
of NLB
2024
Plan for 2024
2024
Plan for 2024
Plan for 2024
Plan for 2024
Wide range of knowledge, skills, 
and professional experience 
High
High
High
High
High
High
International experience of the 
members in different areas
 Medium 
High
Medium 
High
Medium 
High
Medium 
High
Medium 
High
Medium 
High
Continuity of composition of 
the management body
High
High
High
High
High
High
Personal integrity
High
High
High
High
High
High
Geographical provenance
Medium 
High
Medium 
High
Medium 
High
Medium 
High
Low
Low
Age structure
20-30 = 0 
0
20-30 = 0
0
20-30 = 0 
0
30-40 = 0 
0
30-40 = 0
0
30-40 = 1 
1
40-50 = 1 
2
40-50 = 2
1
40-50 = 24
18
50-60 = 6
5
50-60 = 4 
5
50-60 = 18 
16
60+    = 3
5
60+    = 0
0
60+    = 2 
2
Share of women
40%
42%
17%
30%
43%
45%

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In accordance with the Banking Act and the EBA 
guidelines on assessing the suitability of members 
of the management body (i.e. the NLB Management 
Board and the NLB Supervisory Board) and holders 
of key functions, NLB carries out self-assessments 
of the collective suitability of its management body, 
including its collective knowledge. By this, NLB detects 
potential deficiencies in the collective suitability and 
ensures that the management body always has a wide 
range of knowledge, skills, and experience to be able 
to understand the NLB Group’s activities and its main 
risks. In this context, climate-related and other ESG risks 
and opportunities, as well as broader sustainability 
considerations, have become increasingly important 
topics for the Management Board and Supervisory 
Board alike. 
Once a year, the Supervisory Board assesses the 
composition of the Management Board, performance, 
potential conflicts of interest of individual members, 
and performance of individual members and the 
Management Board as a whole, as well as its efficiency. 
If it establishes that the number of the members of 
the Management Board is inappropriate or that the 
number of members of the Management Board must 
be increased, or that certain knowledge, skills, and 
experience are lacking, or that the members of the 
Management Board are no longer qualified to perform 
this function because they do not meet the required 
conditions, or because one or several members are 
unsuitable and thus the Management Board as a whole 
no longer meets the required collective suitability, the 
process of finding a suitable candidate (or candidates) 
is started. In 2024, the composition of the Management 
Board remained the same as in 2023. 
The collective suitability of the members of its 
management bodies covers five major pillars: business 
model requirements, governance, risk management, 
compliance and audit, management and decision-
making and experience overview of its members. Each 
of these pillars relates to several sustainability topics, 
such as (and not limited to): discovering and exploiting 
opportunities with regard to business sustainability, 
i.e. actions of the company that influence the reduction 
of adverse environmental and social impact, social 
ethical, and professional standards, risk strategy, risk 
culture and risk appetite, internal culture, remuneration, 
compliance, whistleblowing, group governance, and 
internal controls. The Supervisory Board conducted a 
collective assessment of sustainability topics in December 
2024, concluding that their knowledge, skills, and 
experience are generally high. Similarly, the Management 
Board's assessment in March 2024, which included the 
assessment of the same pillars, also yielded a high 
evaluation2.
In particular,  the management and supervisory bodies 
of NLB Group core financial members are expected to 
have adequate competences regarding climate and 
other environmental risk, which is stipulated in the 
internal policies for suitability assessments and Fit and 
Proper procedures (the Policy on the selection of suitable 
candidates for members of the Supervisory Board of  
NLB d.d. and the Policy on the selection of suitable 
candidates for member of the Management Board of 
NLB d.d.) As stipulated in both policies, the selection 
process for the management bodies’ members 
encompasses seven steps: identification of the need to 
search for and nominate a candidate for the member, 
definition of the profile, search for candidates, selection 
of the candidates, "Fit & Proper" assessment of the 
candidates, proposal for appointment of a candidate, 
appointment of a candidate as a management body 
member. In NLB, candidates provide a self-assessment 
of their competencies in the questionnaire, which 
are further assessed by the HR department and then 
at the Nomination Committee, which submits an 
opinion to the Supervisory Board. In the second step, 
their competencies are also assessed by the Bank of 
Slovenia and the ECB as part of the licensing procedure. 
The assessment of climate-related competencies is 
indirectly included also in the Fit and Proper procedures 
of management and supervisory bodies in other 
NLB Group financial members, within the overall risk 
assessment. 
Throughout 2024, several training courses on 
sustainability-related topics were organized for different 
internal stakeholders, organizational levels, and 
addressing different needs. The training programme 
contents for the Management Board members, 
covering their pertinent area, focused on topics of 
strategic relevance, including sustainability. Key training 
programmes that the Management Board members 
completed in 2024 (and were also in focus in 2023) 
included Respecting Human Rights, Cybersecurity Risk, 
and Compliance.  
In last two years, several Supervisory Board members 
completed the sustainability-related programmes with 
the following topics:  
•	 in 2024: INSEAD Business School for the World, the 
Management of ESG and Sustainability – competence 
building for supervisors (legal, strategic, and financial 
aspects, sustainability reporting and oversight), the 
Corporate Sustainability Due Diligence Directive, 
Executive and non-executive remuneration, 
Cybersecurity, Governance and risk culture, 
•	 in 2023: Sustainability Leadership Programme, Diverse 
and effective boards and committees in a changing 
and competitive landscape, and an internal session on 
ESG – regulatory requirements and commitments.
Some members of the management boards and 
supervisory boards in NLB Group were guest-speakers 
on sustainability related topics at conferences, panel 
discussions, and other events organized by partnering 
professional associations. Thus, NLB Group enhances 
knowledge and promotes best practice sharing within the 
financial sector in entire region. 
NLB also continued collaboration with the Chapter 
Zero Slovenia initiative, which was launched in April 
2023 under the patronage of the Slovenian Directors’ 
Association (SDA) and British-Slovenian Chamber of 
Commerce (BSCC). Taking part in this initiative enables 
the Supervisory Board Members to build their capacity 
in regard to principles and frameworks for climate 
change strategy and action. At the beginning of 2025 the 
collaboration was extended internationally to Chapter 
Zero Adriatic, which will extend the impact to all other 
NLB Group members in the region. 
An overview of the governance framework for 
sustainability matters is shown in the figures on the next 
page, followed by explanations of the roles of each body 
or function and related internal controls. 
2 The assessment scale: A=absent, L=low, ML=Medium-low, MH=medium-high and H=high

NLB Group 
Annual Report 2024
184
Collective Decision-Making Body
Supervisory Board of NLB 
The Audit Committee 
The Risk Committee
The Nomination Committee 
The Remuneration Committee 
The Operations and IT Committee
Management Board of NLB 
Corporate Credit Committee
Assets and Liabilities Committee of 
NLB d.d. and NLB Group
Operational Risk 
Committee of NLB d.d. 
Group Real Estate Asset 
Management Committee
Sales Council
Committee for New and 
Existing Products
Committee for Business 
IT Architecture
Data Governance Council
Advisory Body
Sustainability Committee
Risk Committe
Strategy and Business 
Development Division - 
Sustainability Unit
Sustainability management in NLB Group Core Members
Internal Controls
Sustainability-related risks are included in the NLB Group's internal control system. This system is designed to ensure that 
a process and measures are in place for each key risk to actively reduce and manage that risk, and that the process or 
measures are effective for this purpose.
All bodies, 
competence lines, 
and organizational 
units manage 
sustainability-
related IROs within 
their respective 
work areas and 
responsibilities, 
reporting to their 
respective superiors, 
committees, or 
boards.
Management Board Members 
are supported by directors at B-1 level 
in 3 decision-making bodies
Discussing key topics and 
monitoring progress in the 
management of sustainability-
related IROs across NLB Group
Appointed ESMS officers, ESG Coordinators, Sustainability Representatives, responsible for active collaboration with Sustainable 
Development Unit, for managing and executing the sustainability initiatives locally and to report to their local Management Boards. 
Overseeing the management of sustainability-related IROs.
Managing sustainability-related IROs and reporting to the Supervisory Board.
Climate Change Committee
Figure 1: Governance framework for sustainability matters 
Sustainability Unit makes 
proposals related to Sustainability 
Policy, drives and oversees the 
implementation of sustainability-
related roadmap, measuring results 
and reporting on the status

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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Group Steering co-operates in the process of  sustainability/ESG harmonization  
and management  in NLB Group banking members 
NLB d. d.
(parent bank) 
Supervisory Board, 
Management Board, 
Committees
Sustainability 
Committee
Sustainability Unit 
Head of Sustainability
Sustainability 
Coordinators
ESMS Team 
Sustainability 
representatives in key 
OUs that constitute CL
Banking members 
Supervisory Board, 
Management Board, 
Committees
Sustainability-related 
body (committee, 
workgroup…)
Sustainability Manager 
and a substitute/deputy
OR Sustainability Unit 
OR Sustainability Advisor  
to the MB 
ESMS  Officer(s)
Sustainability 
representatives in key 
OUs that constitute CL
Sustainability matters are 
integrated in NLB Group’s 
established governance.
Advisory bodies to 
the Management Boards on 
sustainability matters are 
established. 
Central sustainability / ESG 
steering at NLB d.d. and 
NLB Group level is ensured. 
ESG Risk Management is 
implemented throughout the 
Risk Competence Line.
Sustainability  management  is 
implemented in other business areas 
through other  key Competence Lines / 
Organizational Units. 
Internal controls in each NLB Group member through the first (organizational units), the second (risk management, compliance), and the third level of control (internal audit)
Mutual collaboration among all bodies, competencel lines, organizational units, sustainabilty profiles, capacity and culture-building  
Leasing and asset 
management   
companies
Supervisory Board, 
Management Board, 
Committee
Sustainability-related 
body (committee, 
workgroup…)
Sustainability Manager/
Coordinator
and a substitute/deputy
Sustainability 
Representatives in key 
OUs that constitute CL
Non-financial core 
members
Supervisory Board, 
Management Board, 
Committees
Sustainability-related 
body (committee, 
workgroup…)
Sustainability 
Coordinator
and a substitute/deputy
Sustainability 
Representatives in key 
OUs that constitute CL
Coordinating, Delivering and 
overseeing an overarching  
NLB Group sustainability  
policies, strategies, guidelines,  
expert advisory
Delivering and overseeing ESG Risk 
management framework, including 
credit process, stress testing, 
business continuity
Delivering and overseeing busines 
lines specific policies, strategies, 
guidelines, expert advisory 
Figure 2: Organization of sustainability management in NLB Group 
Mandatory body/function/profile
Optional body/function/profile

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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Governance bodies
The Supervisory boards of NLB and supervisory 
bodies of NLB Group members perform their function 
by monitoring the individual NLB Group members’ 
operations, including those that are sustainability-
related, within their competencies in line with local 
legislation, and in accordance with established 
Corporate Governance Policy in NLB d.d. and the 
NLB Group Governance Policy and the Guidelines, 
respectively. Moreover, the Supervisory Board of NLB 
monitors the operation of the entire NLB Group within 
their competences and by obtaining information and 
performing site visits in the NLB Group members. 
The Management Board of NLB and NLB Group 
member represents the entity and manages its daily 
operations, independently and at its discretion, as 
provided by the applicable laws and the articles of 
association. The Management Board of NLB represents 
and acts on behalf of NLB, including the governance of 
the entire NLB Group. 
Governance bodies of NLB and other NLB Group 
members are expected to follow regulators3  
guidelines (expectations and principles) regarding 
sustainability and ESG matters in NLB Group. Their key 
responsibilities include: 
•	 integrating sustainability and ESG (environmental, 
social, governance) into business strategy and risk 
management.
•	 allocating roles for sustainability matters, appoint a 
board member responsible for ESG.
•	 assessing board members' knowledge on 
sustainability and climate risks.
•	 overseeing sustainability and ESG risks.
•	 aligning remuneration policies with sustainability and 
ESG goals.
•	 ensuring adequate resources for managing 
sustainability, including training and appointing 
experts.
Committees
To assist and advise in sustainability implementation 
processes, as well as to execute individual tasks within 
the powers of the Management Board, there are several 
committees in place:
•	 six collective decision-making bodies that provide 
decision-making support to the whole Management 
Board: Corporate Credit Committee, NLB Group 
Assets and Liabilities Management Committee, NLB 
Operational Risk Committee, NLB Group Real Estate 
Management Committee, Sales Committee, and Risk 
Committee. 
•	 three decision-making bodies that provide decision-
making support to respective Management Board 
members: Committee for New and Existing Products, 
Committee for Business IT Architecture, and Data 
Governance Council. 
 
Committees identify and address IROs related to 
environmental, social, and governance issues within 
their area of work. Committees operate in line with their 
rules and procedures and regularly report to the NLB 
Management Board. Meetings are convened according 
to the meetings plan, regularly and frequently. In 2024, 
the majority of them were held once a week, some of 
them monthly or every two or three months. Ad-hoc 
meetings are convened if certain issues need to be 
addressed urgently.
The expert support for the NLB Supervisory Board’s 
work is provided by its five committees, namely: 
the Audit Committee, Risk Committee, Nomination 
Committee, Remuneration Committee, and the 
Operations and IT Committee. They all participate in 
sustainability-related matters and discuss the proposed 
materials and proposed resolutions of the Management 
Board in individual areas intended for discussion or 
adoption at meetings of the NLB Supervisory Board. In 
line with the internal rules and procedures committee 
meetings are convened according to the financial 
calendar prior to each Supervisory Board session. 
In 2024, altogether there were 19 meetings of NLB 
Supervisory Board’s committees. 
The Supervisory Board’s committees (audit, risk, 
nomination, remuneration) mainly exist in banking 
members of the NLB Group but may also exist in other 
NLB Group members if specific regulation requires so. 
In line with a member’s specific needs, the Supervisory 
Board may also establish other committees and bodies. 
In addition, NLB Group has established committees that 
are dedicated exclusively to sustainability matters, i.e. 
the Sustainability Committee in NLB and similar bodies 
in NLB Group members, and the NLB Climate Change 
Committee. 
The NLB Sustainability Committee is the central 
sustainability-related advisory body to the Management 
Board of NLB. The Committee oversees the integration 
of the ESG factors into NLB and the NLB Group 
members’ business model in a focused and coordinated 
way across the company and issues opinions, 
recommendations, and initiatives, and takes relevant 
decisions when needed. The Committee discusses, 
develops, and validates sustainability strategies, 
policies, initiatives, methodologies, KPIs, and other 
relevant documents and procedures, and recommends 
these for the approval of the NLB Management Board. 
The Sustainability Committee has an influence over 
sustainability-related strategic objectives and monitors 
their development and realization. It provides the overall 
vision and sustainability strategy, defines key policies, 
reviews progress on major initiatives, decides on specific 
external partnerships and agreements, and ensures 
cohesion of the overall programme with the Bank’s 
mission. The Rules of Procedure of the Sustainability 
Committee determine the composition and powers of 
the Sustainability Committee and its members, as well 
as the manner of its operation and decision-making. 
The Committee is convened quarterly and is composed 
of the senior officials across all areas of the Bank and 
chaired by the CEO of NLB. 
3 Expectations for significant institutions stipulated in the Guide on climate-related and environmental risks, Supervisory expectations relating to risk management and disclosure, ECB, November 2020, taking into account the materiality 
of their exposure to climate-related and environmental risks and in connection with Basel Committee Principles for the effective management and supervision of climate-related financial risks, Basel Committee on Banking Supervision 
(BCBS), June 2022. 

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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Group members establish local sustainability-
related bodies considering the nature, scale, and 
complexity of the activities and organizational structure 
of the member. Sustainability-related bodies are 
established in various forms, such as sustainability 
teams, project groups, working groups, committees, etc, 
and may include internal and external members. The 
members of the local sustainability-related body are 
appointed by the management body of the NLB Group 
member, and the NLB Group member adopts the basic 
rules of procedure of such body. 
 The Climate Change Committee has full authority and 
responsibility over the development and implementation 
of the NLB Group Net-Zero Strategy, to streamline 
decision-making and enhance accountability related to 
set decarbonization targets. The Climate Committee is 
composed of key individuals who cover both strategic 
and operational aspects of the decarbonization efforts. 
The Committee comprises all six members of the 
Management Board, as well as at least six core team 
members. The core team members include a project-
lead from the Sustainability Unit and representatives 
of Global Risk, Retail Banking, Corporate Banking, 
Data/IT, and Group Steering divisions/departments. 
The core team is charged with designing the second 
round of target setting scheduled for mid-2025. The 
composition of the committee ensures a holistic 
approach to the decarbonization process. It brings 
together executives and experts from various areas 
to provide comprehensive guidance and insight. 
This collaborative effort aligns different areas of the 
organization, enhancing interdepartmental coordination 
and facilitating effective decision-making.
The Sustainability Unit 
The Sustainability Unit is set up within the Strategy and 
Business Development Division (which is part of the 
CEO stream) in the parent bank NLB. In this manner, 
sustainability in NLB Group is coordinated through 
the central coordination team. The team consists of 
sustainability coordinators and is led by the head of 
the Sustainability Unit, who reports to the director 
of the Strategy and Business Development Division, 
who reports directly to the CEO of NLB The latter also 
reports to the Management Board and Supervisory 
Board of NLB d.d. The Sustainability Unit is the overall 
coordinator of sustainability management and closely 
cooperates with the individual competence line, which 
is a responsible owner of the entire process in its field 
of work, without unduly infringing upon the established 
internal governance system and control functions.  
The general roles and responsibilities of the 
Sustainability Unit are described in detail in the  
Rules of the organization of NLB. 
Competence lines  
Sustainability and ESG are important topics that need 
to be strongly embedded in all key business areas 
in NLB Group. Each key competence line is therefore 
responsible for the harmonization and oversight of the 
implementation of sustainability and ESG matters in its 
field of work. Relevant sustainability and ESG matters 
are communicated to the relevant key competence line 
in advance by the Sustainability Unit. The established 
governance mechanism of the competence lines in 
general is stipulated in the NLB Group Governance 
Policy and Competence Lines Guidelines. Consequently, 
in the context of harmonization and standardization 
of NLB Group operations in terms of sustainability and 
ESG, the main roles of key competence lines are:  
•	 to monitor that all NLB Group members nominate 
sustainability representatives in the competence lines’ 
field of work.
•	 to ensure that the relevant rules and principles 
(group-wide) related to sustainability and ESG are 
incorporated into the competence line’s documentary 
framework.
•	 to monitor that members of the NLB Group operate 
in accordance with group-wide rules and principles 
of sustainability and ESG that are related to the 
competence line’s field of work. 
 
NLB Group members are responsible for complying 
with the local or sector-specific regulatory requirements 
applicable in the country of each NLB group member. 
Sustainability expert profiles 
In each NLB Group member, sustainability expert 
profiles are appointed who are responsible for the 
implementation of sustainability matters subject to their 
scope of work: head of sustainability, sustainability 
coordinators, sustainability manager, sustainability 
manager deputies, ESMS officers, and sustainability 
representatives. 
Sustainability  
is embedded  
in all NLB Group  
key business areas

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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Internal controls
To ensure efficient and consistent implementation of 
strategies and operations of NLB Group, its processes 
and procedures, protection of the value of bank 
assets, and reliability and integrity of accounting and 
management data and information, an efficient system 
of internal controls has been set up in NLB Group 
members. The appropriateness of the internal control 
mechanisms is defined based on the independence, 
quality, and applicability of the rules and controls of 
performance of organizational, business, and work 
processes of the internal controls in NLB Group, 
and the internal control functions. The foundation is 
defined by the internal document NLB Internal Control 
System, which outlines the internal control system and 
the responsibilities for its establishment, continuous 
operation, and improvement. In accordance with 
internal procedures, the internal document is also 
implemented in NLB Group members.
Sustainability  
is integrated into  
NLB Group's internal 
control system 
 
Sustainability IROs are integrated into NLB Group's 
internal control system through three levels of defence. 
Each level has clearly defined sustainability-related 
responsibilities, ensuring effective management and 
oversight.
First line of defence 
First-level controls ensure proper implementation 
of business activities in each organizational unit. 
Competent units supervise and implement procedures 
according to the Rules on Authorizations and Signing. 
All units are the first line of defence, responsible for daily 
risk management in climate and sustainability matters, 
especially frontline employees in corporate, retail, and 
financial markets. Their main responsibilities include:
•	 conducting client activities within the ESMS 
framework, managing climate and ESG risks.
•	 gathering sustainability profiles of clients and 
identifying new commercial opportunities.
•	 informing clients about new sustainable banking 
products while avoiding greenwashing.
•	 providing clear directions on new products and 
processes.
•	 managing ESG risks related to their work.
•	 ensuring data for reporting and disclosures meet 
industry standards.
•	 participating in awareness activities and training on 
sustainability topics.
 
Back office employees also identify and manage 
sustainability IROs in their work, following internal 
principles and procedures, reporting to superiors, and 
engaging in training.
Second line of defence 
Second-level controls are divided between internal 
control functions, risk management, and business 
compliance; the latter carries out independent controls 
and supervision over the operation of the first line  
of defence. 
The risk management function defines rules for risk 
appetite, strategy, policies, and ESG and climate-related 
risks. It focuses on holistic risk management and cross-
risk oversight to enhance risk steering and mitigation 
within NLB Group. Additionally, it ensures data for 
reporting and disclosures meet industry standards and 
provides training on efficient ESG risk management, 
especially for climate-related risks.
The business compliance function supervises and 
ensures compliance with the regulatory framework at 
NLB Group. It identifies, assesses, prevents, and monitors 
risks to compliance and integrity, including ESG and 
climate-related risks. Responsibilities include overseeing 
the implementation of laws, directives, standards, 
and regulations, and providing guidance to ensure 
compliance.
In line with the internal document Rules on the 
Management of Changes in the Legal Environment, 
managing changes in the legal environment includes 
climate-related and ESG risks. Compliance monitors 
regulatory developments, communicates updates 
to relevant units through internal channels, such as 
newsletters on regulatory changes, and is included 
in the general sustainability activities to have proper 
oversight over the implementation activities. 
The status of legal changes or adjustments to the 
Group's operations is reported at least quarterly to the 
Management and Supervisory Boards, and as needed 
to Risk Management and other units. Compliance 
also participates in sustainability working groups, the 
Sustainability Committee, and cooperates with the 
Sustainability Unit.
Third line of defence 
The third level of control is performed by the 
independent internal audit function, which assesses the 
internal control system's completeness, functionality, 
and adequacy. Sustainability and ESG matters are 
included in the Audit Universe and integrated into the 
annual planning process of NLB and other  
NLB Group members.
 

We remain fully committed 
to sustainable development 
and empower the green 
transition with sustainable 
financing.
We continuously create services 
and solutions that address 
environmental challenges, 
and actively manage 
environmental and social,  
human rights and governance 
matters in our operations and 
financing.  We are pleased that 
our commitment has been 
recognised with a significantly 
improved ESG risk rating of 10. 5 
as awarded by Morningstar 
Sustainalytics.

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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
GOV-2  
Information provided 
to and sustainability 
matters addressed 
by the administrative, 
supervisory, and 
management bodies
 
Throughout 2024, information on the NLB Group's 
sustainability performance related to IROs was provided 
to the highest governance bodies: 
•	 at Management Board and Supervisory Board 
sessions, 
•	 at meetings of the Management Board and 
Supervisory Board committees, 
•	 quarterly at Sustainability Committee sessions, 
•	 twice a year at the Climate Change Committee. 
 
Additionally, ad-hoc in-depth insights into sustainability-
related topics were provided to the Management Board 
or Supervisory Board, when needed or required. 
Management and Supervisory Boards’ review and 
approval process is supported by their advisory 
and collective decision-making bodies and other 
organizational units. They prepare and coordinate the 
statements and reports and submit them for discussion 
and approval to the Management Board, which then 
reports to the Supervisory Board. The NLB Management 
Board also reviewed and approved the Double 
Materiality Assessment and the Sustainability Statement, 
which underline and present the NLB Group's approach 
to sustainability matters. 
GOV-3  
Integration of 
sustainability-related 
performance in 
incentive schemes
Overview of the 
remuneration policies  
 
NLB Group remuneration policies are designed to 
support the achievement of strategic and business 
targets, as well as the recruitment, motivation, and 
retention of members of management bodies, senior 
executives, and other employees.
The target-setting, performance evaluation, and 
remuneration framework for identified employees, i.e. 
the governance bodies, and other identified employees 
(those who can significantly impact the risk profile of 
NLB and/or NLB Group in the scope of their tasks and 
activities), is set out in the Remuneration Policy for 
Members of the Supervisory Board and Management 
Board of NLB d.d. (hereinafter: Remuneration Policy 
for Management Bodies) and in the Remuneration 
Policy for Employees in NLB d.d. and in NLB Group 
(hereinafter: Remuneration Policy for Employees), 
which principles are, based on the group guidelines, 
also implemented in the NLB Group members.  
In 2024 both policies were updated: 
•	 The 2024 remuneration policy for management 
bodies was amended to clarify wording and 
definitions, set new maximum rental costs, define 
guaranteed variable remuneration, remove retention 
bonus stipulations, and introduce provisions for 
Instruments with yields equal to NLB d.d. dividends. 
It also detailed performance indicators for LTI and 
removed compensation for early termination due to 
resignation. Adopted by the Supervisory Board on 
22 April 2024, approved at the General Meeting on 
17 June 2024, and effective from 1 January 2024. 
•	 The 2024 remuneration policy for all employees was 
amended to include yields of instruments (equal as 
defined in the Remuneration Policy for Management 
Bodies), adjust target weights in the NLB Group, and 
allow variable payouts up to EUR 50,000 or 1/3 of 
total remuneration in cash without deferral. Adopted 
by the Supervisory Board on 7 November 2024, it is 
effective from 1 January 2024.
 
Supervisory Board remuneration 
In relation to their function, a member of the 
Supervisory Board may only receive remuneration 
that is compliant with the relevant resolutions of the 
General Meeting. Supervisory Board members are 
entitled to remuneration for performing their function 
and/or attendance fees for their membership in the 
Supervisory Board, and members of the committees 
of the Supervisory Board to reimbursement of travel 
expenses, meal allowance and accommodation costs 
up to the amount provided by the regulations governing 
the tax treatment of reimbursements of expenses 
and other income from the employment relationship. 
Remuneration for members of the Supervisory Board 
is related only to performing their function and is not 
related to achieving business goals. 
Management Board remuneration 
The remuneration of a Management Board member 
consists of a fixed part of the salary and a performance 
bonus, which is divided into short-term incentive (STI) 
and long-term incentive (LTI), and reflects sustainable 
and risk-adjusted performance. The amount of the 
performance bonus of a Management Board member 
depends on performance criteria which comprise:
•	 the achievement of the financial goals of the  
NLB Group,
•	 the achievement of the financial and or strategic 
business goals specifically set for each Management 
Board member with respect to individual functional 
responsibilities,
•	 the personal goals of the Management Board 
member,
•	 upon separate assessment at the end of the 
subsequent performance period the LTI is adjusted 
for realized performance over the same period.

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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
The Remuneration policy also sets out rules for 
guaranteed variable remuneration, compensation 
for early termination of the term of office, and 
compensation for the non-competition period, as 
well as for malus, retention and return of variable 
remuneration (clawback), and pension benefits.
Sustainability-related 
targets in the Management 
Board remuneration4
Members of the NLB Management Board and other 
identified employees are committed to achieving 
sustainability-related targets set out in their respective 
areas. Where applicable, targets are delegated 
to the organizational units and then further 
to employees under the responsibility of each 
management board member.  
 
The annual performance evaluation process for the 
NLB Management Board is based on financial and 
non-financial goals, i.e. other measurable targets, 
including those which are related to the implementation 
of sustainability strategy in NLB Group and material 
sustainability matters: ESG risk management, climate 
change, sustainable finance, corporate culture, 
employee development and engagement, gender 
pay gap, service quality and customer satisfaction, 
digitalization, contribution to society. 
 
In 2024, the weighting for sustainability-related targets 
was as follows: 
•	 CEO of NLB: 45% weighting 
•	 Other members of the NLB Management Board:  
from 26–38% weighting 
 
E1, GOV-3 
Targets related to climate change are allocated to 
all members of the NLB Management Board, with a 
4%–5% weight, and refer to the development and 
implementation of climate (net-zero) strategy, and 
energy consumption reduction. Thus, the performance 
of the Management Board is assessed against the 
emission targets.
In addition, the Long-Term Incentive (LTI) plan for 2026–
2028 for the NLB Management Board was approved by 
the Supervisory Board in January 2025. The plan defines 
the following non-financial targets with 50% weighting 
in the overall LTI plan: 
•	 linked to organizational culture, employee 
development: decrease in gender pay gap, decrease 
in actual, and desired organizational culture.   
•	 linked to customer relations: reaching the sustainable 
loan portfolio target by 2028. 
 
Detailed breakdown of targets per each member of the 
NLB Management Board for the financial year 2024 is 
presented in the following tables. 
Table 4: Overview of the remuneration policy for identified employees
 
Remuneration policy
How this applies to identified employees
Fixed remuneration
Is set regarding appropriate professional 
experience, responsibilities, powers, and 
duties of a Management Board member. 
Considering the regional benchmark of comparable banks with regard to the 
position/segment covered by an individual member of the Management Board.
Performance assessment
A system of setting smart goals is in use, cascading 
top-down. Performance is assessed against agreed 
goals of the Management Board Member.
Qualitative and quantitative performance measuresand objectives 
are set at the beginning of each year with focus on supporting our core 
values – entrepreneurship, growing people, and improving lives. 
Short-term incentive (STI)
The Short-Term Performance Criteria and methodology 
for evaluating the performance of the Management 
Board members is set by the Supervisory Board. 
STI consists of financial goals of NLB Group, financial or development 
goals in the areas covered by the member of the Management Board, 
and personal goals of the member of the Management Board.
Long-term incentive (LTI)
The Long-Term Performance Criteria and related 
methodology for evaluating the performance of the 
Management Board members during the Subsequent 
Performance Period is set by the Supervisory Board. 
LTI consists of relative total shareholder return (RTSR) and goals that derive 
from the Bank’s long-term strategy and are related to the sustainability and 
development of the Bank and are linked to the promotion of organizational culture, 
employee development, and customer relations (cost of risk for CRO only).
NLB Management Board 
26-45%
weighting of 
sustainability-related 
targets in variable 
remuneration 
4 In line with the NLB financial calendar and corporate governance, the 2024 remuneration report will be published after the approval at the shareholders' meeting in June 2024.

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Financial 
Report
Tables 5a-f: Breakdown of sustainability-related targets in the remuneration of the NLB Management Board member
 
Target
Mapping to the material 
sustainability topic 
Weight per 
target
Weight (total) 
Targets for areas under the 
responsibility of CEO
Enhancement of NLB Group NPS
Service quality and 
customer satisfaction
5%
30%
Implementation of the NLB Group HR Strategy and ensure 
consistent practice and collaboration throughout NLB Group
Employee attraction 
and development
15%
ESG rating improvement
Sustainability strategy
4%
Development of the NLB Group Climate Strategy
Climate change
4%
Contribution to society: enhanced youth engagement in sports 
activities, sponsored by NLB; and enhanced engagement in financial 
and/or digital literacy training or programme organized by NLB
Sponsorships and donations
2%
Personal targets of CEO
Acting in accordance with the NLB Group values 
Corporate culture
5%
20%
Employee engagement enhancement in NLB Group 
Employee attraction 
and development
5%
Employee development / succession planning 
Employee attraction 
and development
5%
Realization of the individual development plan
5%
Sustainability-related weights (Total)
45%
 
Targets for areas under the 
responsibility of CFO
Enhancement of NLB Group NPS
Service quality and 
customer satisfaction
5%
30%
Implementation of NLB Group IT strategy (strategic projects with IT component) 
15%
Groupwide reduction of energy consumption
Climate change
5%
Development of an ESG IT & data strategy to support ESG 
data management (collection and reporting)
Sustainability strategy
5%
Personal targets of CFO
Acting in accordance with the NLB Group values 
Corporate culture 
5%
20%
Employee engagement enhancement in NLB Group 
Employee attraction 
and development
5%
Employee development / succession planning 
Employee attraction 
and development
5%
Realization of the individual development plan
 
5%
Sustainability-related weights (Total)
3030%

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Target
Mapping to the material 
sustainability topic 
Weight per 
target
Weight (total) 
Targets for areas under the 
responsibility of CRO 
Cost of risk 
30%
60%
Implementation of the NLB Group Risk strategy 
 
10%
Cross functional goal related to efficient delivery of LOPA / 
Veriloan and its Operational Efficiency with Head of IT
10%
NLB Group Climate Strategy: implementation & execution of NLB 
Group Net0 portfolio strategy related to risk management 
Climate change
4%
Implementation and upgrades to risk management framework 
and process according to action plans (in line with ECB 
Guide on climate-related and environmental risks)
ESG risk management
4%
Developing templates and data collection process for the 
regular reporting (quarterly basis) on the ESMS funnel 
(on the level of transaction, client, and portfolio)
ESG risk management
2%
Personal targets of CRO
Acting in accordance with the NLB Group values 
Corporate culture
4%
20%
Realization of the individual development plan
 
4%
Enhancement of NLB Group NPS
Service quality and 
customer satisfaction
4%
Employee development / Succession planning
Employee attraction 
and development
4%
Employee engagement enhancement in NLB d.d. CRO stream
Employee attraction 
and development
4%
Sustainability-related weights (Total)
3026%
Targets for areas under the 
responsibility of CGPO
Delivery of measurable targets for Payments System, Cards 
and Payment Operations as per Payments Strategy
7%
30%
Increase groupwide digital and specifically mobile penetration
Digitalization and inovation
8%
Enhancement of NLB Group NPS
Service quality and 
customer satisfaction
5%
New Sustainability Policy and Rulebook: implementation in core subsidiaries
Sustainability strategy
5%
NLB Group Climate Strategy: 
a) implement Net0 operations strategy in core subsidiaries
b) implement Net0 portfolio strategy in core subsidiaries 
(including ESG risk management related enhancements)
Climate change
5%
Personal targets of CGPO
Acting in accordance with the NLB Group values 
Corporate culture
5%
20%
Realization of the individual development plan
 
5%
Employee engagement enhancement in NLB d.d. CGPO STREAM
Employee attraction 
and development
5%
Employee development / succession planning
Employee attraction 
and development
5%
Sustainability-related weights (Total)
3038%

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Target
Mapping to the material 
sustainability topic 
Weight per 
target
Weight (total) 
Targets for areas under the 
responsibility of
CMO CORPORATE
Develop credible granular segment Groupwide SME strategy 
5%
30%
Grow market share in Serbia and enhance capacity 
to serve specialized target sub segments  
 
5%
Enhancement of NLB Group NPS - Corporate
Service quality and 
customer satisfaction
5%
Implementing critical IT projects: CRM, OMNI for 
corp, credit granting process tool for SME 
 
5%
Corporate green lending portfolio: annual growth of Groupwide corporate 
green lending portfolio (volume of new production or exposure planned) 
Climate change, Sustainable finance 
5%
NLB Group Climate Strategy: implement Net0 portfolio strategy; 
developing & and implementing a client engagement strategy 
together with systematic training for frontline employees
Climate change, Sustainable finance 
5%
Personal goals  
of CMO CORPORATE
Acting in accordance with the NLB Group values  
Corporate culture 
5%
20%
Realization of Individual development plan
 
5%
Employee engagement enhancement in NLB d.d. Corporate stream
Employee attraction 
and development
5%
Employee development / Succession planning
Employee attraction 
and development
5%
Sustainability-related weights (Total): 
3030%
Targets for areas under the 
responsibility of CMO RETAIL
Group Operational CRM and Omni channel project delivery
5%
30%
 Enhancement of NLB Group NPS (Retail) 
Service quality and 
customer satisfaction
5%
Growth in market share of retail lending 
 
5%
Retail green lending portfolio: annual growth of Groupwide retail green 
lending portfolio (volume of new production or exposure planned) 
Climate change, Sustainable finance 
5%
NLB Group Climate Strategy: implement Net 0 portfolio strategy
Climate change, Sustainable finance 
5%
Digital penetration: achieve annual growth 
Digitalization and inovation
5%
Personal goals of CMO RETAIL
Acting in accordance with the NLB Group values  
Corporate culture
5%
20%
Realization of the individual development plan
 
5%
Employee engagement enhancement in NLB d.d. retail stream
Employee attraction 
and development
5%
Employee development / Succession planning
Employee attraction 
and development
5%
Sustainability-related weights (Total): 
3035%

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Financial 
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In 2024, sustainability targets were integrated into 
personal goals, with a 10%–15% weight for training and 
corporate culture. These targets were also included 
in the goals of organizational units, with varying 
weights depending on the unit's field of work. Units in 
sustainability-related domains have higher weights  
than others. 
Table 6: Sustainability-related goals in the variable remuneration structure for other identified employees
Goal Category
NLB /NLB Group goals 
Organisation Unit Goals 
Personal goals 
Identified employees 
50% 
30% 
20% 
Identified employees 
in control/supervisory function  
20% 
60% 
20% 
Sustainability - related 
targets for other  
identified employees

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GOV-4  
Statement on due 
diligence 
NLB Group performs various due diligence activities 
that are guided by UN Guiding Principles on Business 
and Human Rights and the OECD Guidelines for 
Multinational Enterprises. The Group’s due diligence 
process is strongly integrated within its strategic and 
business model framework, which ensures that due 
diligence is part of the Group’s ongoing operations, 
specifically in identifying and managing negative 
impacts.  
GOV-5  
Risk management 
and internal controls 
over sustainability 
reporting
Sustainability Unit in NLB is responsible for coordinating 
the Sustainability Statement and the underlying Double 
Materiality Assessment, while competence lines and 
business units are responsible for data accuracy, 
collection, and providing the data to the Sustainability 
Unit. In recent years, NLB Group has actively developed 
an implementation of IT system support to reporting 
on green financing, GHG emissions, EU Taxonomy, 
and other sustainability-related topics. To mitigate 
operational risks in sustainability reporting which 
may result in incompleteness, inaccuracy, and errors, 
the development of a comprehensive sustainability-
related data governance framework is underway, 
which includes risk management and an internal 
control framework supported by adequate IT solutions. 
The goal is to integrate this framework into data 
governance, controls, and risk management across all 
competence lines, similar to financial reporting.
The risk and control framework for this Sustainability 
Statement were based on detailed data points and 
their underlying definitions. Calculation methodologies 
aligned with ESRS and a "comply or explain" 
approach were used for disclosures. The following risk 
management and internal control procedures were 
applied: 
•	 As responsible for preparation of the Sustainability 
Statement, the experts in Sustainability Unit 
conducted several workshops with subject-matter 
experts from competence lines who were identified 
as data point owners and were thus responsible 
for collecting, preparing, and verifying data for 
disclosure requirements. 
•	 The reporting on each disclosure requirement 
was compiled by one or more employees in the 
responsible competence lines, checked for accuracy 
and completeness, and reviewed by the immediate 
superior. 
•	 Each disclosure requirement was then assessed by 
one or more members of the Sustainability Unit team 
to check that the reporting is complete and adequate 
in relation to the disclosure requirement. 
•	 Given the early stages of implementing new 
legislation, the external auditor has also made 
recommendations on the sustainability statement’s 
format, structure, and disclosure requirements, prior 
to issuing a limited assurance. 
•	 During the preparation of the Sustainability 
Statement, the Sustainability Unit reported at least 
quarterly to the NLB Management Board or Audit 
Committee or NLB Supervisory Board about the 
sustainability reporting process. 
 
In 2024 NLB Group also adopted a Greenwashing 
Policy. This policy outlines the key processes that require 
caution to prevent any form of greenwashing in the 
process or reporting in general. Policy is in accordance 
with the EBA guidelines.
Table 7: The Group's due diligence approach and activities in 2024 referenced in this Sustainability Statement
Core elements of due diligence
Paragraphs in the sustainability statement 
Embedding due diligence in 
governance, strategy, and 
the business model
ESG Risk Management (section due diligence)
Human rights commitments related to clients, Human rights commitments
Human rights commitments related to employees
Human rights commitments related to suppliers
Engaging with affected stakeholders 
in all key steps of the due diligence
ESRS 2 General information: Stakeholder engagement 
Processes for engaging about impacts
• S1-2 Processes for engaging with employees and workers’ representatives about IROs
• S3-2 Processes for engaging with affected communities about impacts
• S4-2 Processes for engaging with clients and end-users about impacts
Identifying and assessing 
adverse impacts
SBM-3: Material impacts, risks and opportunities and their 
interaction with strategy and business model
• E1 Climate change 
• S1 Own workforce 
• S3 Affected Communities  
• S4 Consumers and End-users 
G1 Business Conduct IRO -1 Description of processes to identify and assess material IROs
G1-3 Prevention of corruption and bribery
Taking actions to address 
those adverse impacts
E1-1 Transition plan for climate change mitigation
E1-3 Actions and Resources related to climate change mitigation and adaptation 
IRO-1 Impacts, risks, and opportunity management:
• S4-1, S4-4, S4-5 Consumers and End-users 
• S1 Own workforce
S3-3 Processes to remediate negative impacts and channels for affected communities
S4-3 Processes to remediate negative impacts – 
complaint management s to raise concerns
G1-10 Managing concerns about unlawful or harmful conducts 
G1-10 Whistleblower protection
Tracking the effectiveness of these 
efforts and communicating
E1-4 Targets related to climate change mitigation and adaptation
IRO-1 Impacts, risks, and opportunity management:
• S1-4 Own workforce: Key action and progress 
• S3-4, S3-5 Affected communities: Key actions and targets 
• S4-1, S4-4, S4-5 Consumers and End-users

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Strategy
SBM-1 Strategy, 
business model,  
and value chain
Strategy and business 
model
NLB Group is the leading banking and financial group 
with headquarters and an exclusive strategic interest in 
our home region – Southeast Europe. 
The NLB Group is comprised of six subsidiary banks, 
several companies for ancillary services (asset 
management, real estate management, leasing services, 
etc.), and a limited number of non-core subsidiaries 
in a controlled wind-down, operating in the markets 
of Bosnia & Herzegovina, Montenegro, Kosovo, North 
Macedonia, Serbia, and Croatia. The Group utilizes 
a universal banking model, and operates in core 
segments and non-core segments. 
›› For details please refer to the chapters NLB Group 
Chart and Segment Analysis in the Business Report.  
 
In May 2024, the NLB Group launched its new Group 
Strategy 2030, to which the sustainability is integrated, 
while ESG IROs have been gradually embedded into the 
Group’s business processes over last few years.  
 
›› For details please refer to Chapter Strategy in the 
Business Report. 
 
At the end of 2024, NLB Group had 8,322 employees.
›› For overview of employee headcount per countries 
and other data please refer to the chapter S1-6  
Employees characteristic metrics.
Value chain  
The value chain of the NLB Group integrates its internal 
operations with the upstream and downstream activities 
of NLB as the parent company and its subsidiaries. This 
holistic approach includes activities, resources, and 
relationships that drive value creation within the Group's 
business mode. 
Own operations  
NLB Group impacts the environment and society 
through its own operations and internal processes. 
These operations involve resources in all business units, 
such as HR and organization development, governance, 
compliance, legal, tax, financial markets and treasury, 
IT services (including NLB Digit, core non-financial 
member with supportive expert function, which is 
established as a separate legal entity providing services 
to NLB Group). 
Key subsidiaries in own operations are NLB as a parent 
bank and other financial core members: banks, leasing 
companies, and asset management companies. At 
the end of 2024, NLB and six subsidiary banks (NLB 
Komercijalna Banka, NLB Banka Banja Luka, NLB 
Banka Sarajevo, NLB Banka Skopje, NLB Banka 
Prishtina, NLB Banka Podgorica), accounted for as 
much as 93% according to the number of employees 
in NLB Group, more than 99% according to its client 
base, 92% of total equity and net revenue, and 97% 
of profit after tax. Derived from its core business, i.e. 
financing, they generate the greatest impact, risks, and 
opportunities related to the environment and society. 
With that said, other non-financial core members (own 
real estate management companies, NLB Cultural 
Heritage Institute MUZA), and non-core members 
(companies in the wind-down process or companies 
which are considered non-strategic for NLB Group) are 
deemed to have significantly lower sustainability impact 
and financial materiality. 
Upstream value chain  
The key upstream value chain actors are suppliers of 
products or services to NLB Group through direct and 
indirect business relationships. Key suppliers include 
providers of utilities, goods, and services. NLB Group has 
a direct impact on the environment and society through 
its procurement decisions, while the Group’s impact 
on the suppliers’ management procedures, including 
employee working conditions and human rights is indirect 
and limited. DMA assessed suppliers and their workforce 
as not-material to NLB Group. Nevertheless, in recent 
years the Group has started to implement sustainability in 
procurement processes as we acknowledge the relevance 
of this process, the impact and financial materiality 
of which may increase in the future. Moreover, due to 
expectations of rating agencies, analysts, and other 
stakeholders who occasionally seek such information 
and to provide consistency with reporting in previous 
years, we decided to include general information on 
the supply chain in the Sustainability Statement. This 
disclosure is guided by ESRS requirements, but does not 
fully comply with them and is described in the section 
Complementary information.
Downstream value chain  
The key downstream value chain actors are clients 
receiving products or services from NLB Group, such 
as loans, funding through debt or equity issuance, 
interest on deposits, investments in companies, and 
leased assets. NLB Group has a direct impact on 
the environment and society through financing and 
investment policies aimed at clients. On the other hand, 
the Group has very limited and indirect impact through 
provision of funds to clients and may not directly impact 
clients’ management procedures in this respect or 
clients’ relations with their workforce. Investors provide 
capital to NLB Group, and regulatory authorities 
provide the regulatory context for their operations. By 
collaborating with regulators and investors NLB Group 
has an indirect impact on the environment and society.

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UPSTREAM
Stakeholder
Suppliers
Investors
Regulatory authorities
Impact on environment  
and society
DIRECT
INDIRECT 
Description
Suppliers of utilities provide electricity, heating, water, waste collection Suppliers 
of goods provide office supplies, IT equipment, etc.
Suppliers of services provide various services, such as: security, logistics, 
communications, cleaning, data, consulting etc.
Providing capital for NLB Group 
to grow, innovate, and expand. 
Providing regulatory context for 
operations and strategy, future 
sustainable development.
Key dependencies/resources
NLB Group depends on provided utilities to perform basic business operation,  
provision of IT equipment and other goods necessary to perform basic business 
operations, provision of key services, such as cleaning and logistics, as well 
as provision of data and other types of services necessary to perform basic 
business operations. NLB Group is not dependant on supply of specific resources 
or materials.
NLB's shareholders provide capital 
and express expectations regarding 
business dvelopment and performance.
NLB Group operates in a highly 
regulated sector and thereby 
the role of regulators is critical. 
NLB Group collaborates with 
them in line with legislation and 
engages in policy discussions.
OWN OPERATIONS
Stakeholder
Retail banking
Corporate 
banking
Investment 
banking
Asset and wealth 
management
Real estate asset 
management
Leasing
Cultural Heritage
Organisational 
operations
Impact on environment  
and society
DIRECT
Description
Providing loans 
and other types of 
banking products 
and services to 
individuals and 
microcompanies.
Providing loans 
and other types of 
banking products 
and services to 
corporate clients 
(large, SMEs).
Providing 
investment 
banking services 
to retail and 
corporate 
clients.
Providing asset 
management 
products and 
services to private 
individuals and 
business clients.
Management 
of owned 
real estate. 
Providing 
leasing to 
private and 
business 
clients.
Preserving 
and promoting 
Slovenian cultural 
heritage and 
providing culture 
experience to 
general public
Carrying out all basic 
business functions 
necessary to perform 
business operations (e.g. 
HR and organization 
development, 
governance, 
compliance, legal, 
tax, financial markets 
and treasury, IT…).
Key dependencies/resources
NLB Group depends on human capital, i. e. , own employees to create value, ensure day-to-day running of operations, manage business, develop strategy, etc.
DOWNSTREAM
Stakeholder
Retail clients
Corporate clients
Retail and corporate clients
Impact on environment  
and society
DIRECT 
INDIRECT
Description
Using provided products and services to 
fund various goods and activities.
Using provided products and services 
to fund business operations.
Product and services and project realized as 
a result of funding provided by NLB Group. 
Key dependencies/resources
NLB depends on client relationships as clients provide funds, repay loans, realize projects that the bank funds.
Clients operating in resource and/or energy intensive sectors depend on 
various natural resources and energy to produce goods.
Notes: The figure presents key actors in the value chain through which NLB Group has either direct or indirect impact on and environment and society, and constitutes dependencies with them. As per segment analysis investment 
banking, leasing, asset management is allocated both in retail banking and corporate banking. See details in the Business Report, Chapter Segment Analysis.
Figure 3: NLB Group’s value chain

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NLB Group’s approach to 
sustainability  
Sustainability policy 
NLG Group’s approach to sustainability is laid down in 
the Sustainability Policy in NLB and NLB Group, adopted 
at the beginning of 2024. The overall objectives of the 
Policy are: 
•	 to implement sustainability-related legislative 
requirements, recommendations, and guidelines of 
the supervisory bodies, professional institutions, and 
initiatives in the financial industry, in NLB d.d. and 
other NLB Group members’ business models and 
processes. 
•	 to describe mechanisms for ensuring that the 
aforementioned requirements, recommendations, 
and guidelines related to sustainability are 
recognized and respected in NLB d.d. and NLB Group 
members. 
•	 to comprehensively provide the three pillars of 
NLB Group sustainability: sustainable operations, 
sustainable finance, and contribution to society.
•	 to establish overarching and forward-looking 
sustainability-related principles and objectives, as 
well as governance and management rules and 
procedures to integrate sustainability and ESG 
factors in NLB Group’s business model and processes.
 
Policy is supplemented by the internal document 
Standard – Rulebook for Sustainability Management 
in NLB Group. Together, they define a top-down and 
bottom-up process for sustainability governance that 
extends from individual business units and countries 
to the management bodies. The Policy is intertwined 
with domain-specific policies and instructions related 
to risk management, environmental management, 
HR, diversity and inclusion, human rights, compliance, 
anti-corruption, tax, procurement, and other specific 
internal documents, developed in the Sustainability Unit 
and respective business areas (competence lines), in 
accordance with the NLB Group Governance Policy. 
The Policy and the Standards are in the custody of the 
Sustainability Unit in NLB and were adopted by the 
management boards of NLB and other core financial 
members. Both documents are mandatory for all core 
financial members: banks, leasing companies, and asset 
management companies across all markets where NLB 
Group operates. For non-financial core members (real 
estate management companies and other non-financial 
companies) and non-core members (companies in the 
process of being dissolved or companies that are not 
strategic for the NLB Group) the Policy and the Standard 
are be followed as best practice on a voluntary basis. 
The Policy and the Standard are available to employees 
on the intranet in the internal documents register. 
›› The overview of the Sustainability Policy is also 
communicated to external stakeholders and is available 
on the NLB website. 
Sustainability mission 
By implementing sustainability, NLB Group aims to 
achieve three overarching objectives: 
•	 to ensure the sustainable financial performance of 
NLB Group, and at the same time 
•	 to achieve added value for its key stakeholders 
(clients, employees, suppliers, shareholders, etc.) by 
considering ESG factors, and to 
•	 to successfully manage ESG impacts, risks and 
opportunities arising from these factors. 
The figure on the next page presents NLB Group’s 
approach to sustainability, anchored by three pillars: 
sustainable finance, sustainable operations, contribution 
to society. 
The three-pillar approach ensures that sustainability is 
integral to NLB Group’s commercial and other activities. 
It is embedded in its lending activities, leasing, asset 
management, treasury activities, and trading with 
financial instruments.  
 
›› Current significant products, markets, and customer 
groups in relation to sustainability are presented in the 
chapter Sustainable finance.
Moreover, sustainability is also integrated in functions in 
NLB Group’s own operations, and in our relations with 
communities in the broader society. Current activities in 
these areas are presented in respective chapters of this 
Sustainability Statement. 
The main mission of 
sustainability in  
NLB Group is to 
improve the quality of 
life and contribute to a 
sustainable economy 
and society, and to 
lead these processes 
by example

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Figure 4: NLB Group's approach to sustainability
3
2
SUSTAINABLE 
OPERATIONS
SUSTAINABLE 
FINANCE
CONTRIBUTION 
TO SOCIETY
Sustainability 
Mission
Sustainability 
Objectives
Sustainability 
Pillars
The way we 
deliver
Sustainable financial performance 
+ adding value for stakeholders  
+ successfully  manage ESG impacts, risks, and opportunities
1
Leading by example
Improving quality of life
Contributing to ª sustainable economy and society
Commitments to global sustainability initiatives and goals
Comprehensive and efficient ESG stewardship, based on double materiality
Stakeholder engagement and inclusion, developing partnerships
High corporate governance standards, compliance, integrity and respecting human rights 
Strong sustainability governance and culture

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NLB GROUP SUSTAINABILITY PILLARS
Principle 1:
Alignment 
Principle 2:
Impact &  
Target Setting 
Principle 3:
Clients & 
Customers 
Principle 4:
Stakeholders 
Principle 5:
Governance & 
Culture 
Principle 6:
Transparency & 
Accountability 
SDG 3: 
Ensure healthy 
lives and 
promote  
well-being for  
all at all ages
SDG 4: 
Ensure inclusive 
and equitable 
quality education 
and promote 
lifelong learning 
opportunities  
for all 
SDG 5: 
Achieve gender 
equality and 
empower all 
women and girls.
 
SDG 6: 
Ensure availability 
and sustainable 
management 
of water and 
sanitation for all
SDG 7: 
Ensure access 
to affordable, 
reliable, 
sustainable, and 
modern energy 
for all 
SDG 8: 
Promote inclusive 
and sustainable 
economic growth, 
employment,  
and decent  
work for all
SDG 9: 
Build resilient 
infrastructure, 
promote inclusive 
and sustainable 
industrialization, 
and foster 
innovation
SDG 11: 
Make cities 
and human 
settlements 
inclusive, safe, 
resilient, and 
sustainable
SDG 12: 
Ensure a 
sustainable 
consumption 
and 
production 
pattern
SDG 13: 
Take urgent 
action to 
combat 
climate 
change and 
its impacts
5
GENDER
EQUALITY
8
DECENT WORK AND
ECONOMIC GROWTH
4
QUALITY
EDUCATION
7
AFFORDABLE AND
CLEAN ENERGY
3
GOOD HEALTH
AND WELL-BEING
6
CLEAN WATER 
AND SANITATION
9
INDUSTRY, INNOVATION
AND INFRASTRUCTURE
11
SUSTAINABLE CITIES
AND COMMUNITIES
12
RESPONSIBLE
CONSUMPTION
AND PRODUCTION
13
CLIMATE
ACTION
Sustainable 
Operations
Sustainable 
Finance
Contribution 
to Society
UN PRINCIPLES FOR RESPONSIBLE BANKING
UN SUSTAINABLE DEVELOPMENT GOALS
•	 to decarbonize NLB Group’s own operations by 
achieving net-zero operational emissions by 2050 or 
sooner
•	 to ensure positive impacts and to minimize adverse 
impacts of NLB Group’s own non-financial operations 
on key stakeholders
•	 to identify and mitigate risks, and to pursue 
opportunities stemming from business relations 
with key stakeholders that might affect financial 
operations of NLB Group or our stakeholders
•	 to align the lending and investment portfolio with 
achieving net-zero emissions by 2050 or sooner 
•	 to ensure a positive impact by financing a sustainable 
transition (green and social)
•	 to identify and mitigate climate-related and other 
ESG risks in relation to NLB Group’s lending or 
investments
•	 to ensure responsible asset management 
•	 to align each CSR activity with at least one UN 
Sustainable Development Goal
•	 to create added value by focusing on genuine societal 
needs and actively responding to these societal 
needs with appropriate initiatives and partnerships, 
in particular in the following areas:
•	 Care for NLB Group employees, Financial literacy 
and mentoring, Responsibility to the environment, 
Sustainable entrepreneurship, Supporting 
professional and youth sports, Culture and protection 
of cultural heritage, Philanthropy 
3
2
Sustainable Operations
Sustainable Finance
Contribution to Society
1

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To deliver on the Bank’s mission and objectives in all 
three sustainability pillars, NLB Group embraces and 
invests in overarching sustainability drivers:   
•	 responsible engagement with key stakeholders 
and their inclusion in business models and business 
decisions 
•	 high standards of corporate governance, 
responsibility, compliance, ethics, and integrity in 
everything we do
•	 comprehensive and efficient sustainability 
stewardship through all three ESG pillars 
(environmental, social and human rights, and 
governance factors)
•	 building strong corporate governance and culture 
with regard to sustainability matters
•	 commitment to global sustainability initiatives and 
goals, such as the UN Sustainable Development 
Goals, UNEP FI – Principles for Responsible Banking, 
and the Net-Zero Banking Alliance 
 
Commitments to UN SDGs 
NLB Group officially endorsed the UN SDGs by 
becoming a signatory to the UNEP FI Principles for 
Responsible Banking in 2020. In 2021, NLB Group defined 
five initial priority SDGs which reflected its greatest and 
direct impact on the environment and society: 3 – good 
health and well-being, 7 – affordable and clean energy, 
8 – decent work and economic growth, 12 – responsible 
production and consumption, 13 – climate action.  
 
Since then, the Group has gradually implemented 
several additional sustainability-related commitments 
and initiatives, which address additional SDGs: 4 quality 
and education, 5 – gender equality, 6 – clean water and 
sanitation, 9 – industry, innovation and infrastructure, 11 
– sustainable cities and communities. Therefore, in 2023 
the Group enlarged the list to 10 priority SGDs.  
 
At the same time, the Group indirectly contributes 
to all 17 SDGs to varying degrees, as all of them are 
interconnected.
Commitment to UN PRBs
Following the commitment to the UNEP FI Principles for 
Responsible Banking, NLB aligns its business with the 
six principles for responsible banking and transparently 
reviews and publicly discloses the progress annually in a 
self-assessment report. The six underlying principles are: 
•	 Principle 1: Alignment: NLB Group aligns our business 
strategy to be consistent with and contribute to 
individuals’ needs and society’s goals, as expressed in 
the UN SDGs, Paris Climate Agreement, and relevant 
national and regional frameworks such as the Sofia 
Declaration on the Green Agenda for the Western 
Balkans, and national energy and climate plans. 
•	 Principle 2: Impact and target setting. NLB Group 
continuously increases our positive impacts while 
reducing the negative impacts on, and managing the 
risks to, people and the environment resulting from 
our activities, products, and services. To this end, we 
will set and publish targets where we can have the 
most significant impacts.
•	 Principle 3: Clients. NLB Group works responsibly 
with its clients to encourage sustainable practices 
and enable economic activities that create shared 
prosperity for current and future generations.
•	 Principle 4: Stakeholders. NLB Group proactively and 
responsibly consults, engages, and partners with 
relevant stakeholders to achieve society’s goals.
•	 Principle 5: Governance and culture. NLB Group 
implements its commitment to the UNEP FI 
Principles for Responsible Banking through effective 
governance and a culture of responsible banking.
•	 Principle 6: transparency and accountability. 
We will periodically review our individual and 
collective implementation of these Principles and be 
transparent about and accountable for our positive 
and negative impacts and our contribution to 
society’s goals.
 
›› For the UNEP FI PRB self-assessment report, please 
refer to the Appendix 5. 
›› A comprehensive overview of UNEP FI Principles for 
Responsible Banking is available at the website of UNEP FI
Commitment to the Net-Zero Banking Alliance 
In line with NLB’s commitment to a climate-positive 
future (i.e. creating a mindset of doing more good, not 
just less bad) and its net-zero ambition, NLB officially 
joined the UNEP FI Net-Zero Banking Alliance (NZBA) in 
May 2022. 
›› For a comprehensive overview of NLB Group 
decarbonization activities and net-zero commitment, 
please refer to the chapter Environmental information. 
NLB Group follows 
Paris Climate 
Agreement, and 
its commitments 
to the UN global 
sustainability initiatives 
and goals

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SBM-2 
Interests and views of 
stakeholders
Stakeholder engagement
NLB Group continually engages with a wide range of 
stakeholders to provide them with relevant information 
on various topics, to consider their views, concerns, and 
aspirations in business decisions, and to enhance trust 
and partnerships. A materiality analysis, conducted in 
2021, identified the six key stakeholder groups, which 
were  reconfirmed in the 2024 Double Materiality 
Assessment: employees, investors/shareholders, 
private individual clients, corporate clients (large and 
SMEs), regulatory authorities, suppliers and contractual 
partners. In addition, NLB Group ensures constructive 
dialogue with other stakeholders, such as local 
communities, professional and business associations, 
and the media.
Stakeholders are regularly informed about general as 
well as sustainability-related issues through various 
communications channels, such as the NLB Group 
members’ internet sites, public reports, marketing 
communications, social media channels, etc. In addition, 
NLB Group pursues regular personal communication, 
meetings in person or on-line, consultations, and 
conferences and special events.  
The engagement activities also include insight 
gathering, feedback, and dialogue instruments such  
as polls and research. 
Sustainability-related topics are included in stakeholder 
engagement in several ways. The Sustainability 
Unit primarily, and also other NLB Group expert 
representatives (in connection with their field of 
work), participate in the dialogue with internal and 
external stakeholders. To enhance communication 
with stakeholders about sustainability, NLB Group core 
financial members have established the sustainability 
e-mail inbox (for example in NLB: sustainability@nlb.si), 
which is accessible on their internet sites. This channel 
also provides a grievance mechanism for affected 
stakeholders and communities.
In addition, the importance of stakeholder engagement 
was re-confirmed in the conducted Double Materiality 
Assessment included views of the key stakeholders 
through their assessment of sustainability-related 
impacts. Employees, clients, investors, and suppliers 
were engaged directly via a questionnaire, while 
regulatory authorities were included indirectly via a 
conducted context analysis. 
›› For details please refer to the Chapter Double 
Materiality Assessment.
Our objective is to comprehensively understand 
stakeholder perspectives and interests, that they 
are considered in our business strategy design 
and implementation. Consequently, stakeholder 
engagement is deeply integrated into our business 
model, continuously shaping and informing our strategic 
direction now and in the future.
Namely, stakeholders’ views are important and are 
considered when designing and implementing NLB 
Group policies and activities in different business 
areas. The highest governance bodies are informed on 
key findings, views, and interests via the established 
communication and reporting framework. These 
topics are regularly discussed in board sessions and 
committees and are included in policies and decisions 
that affect stakeholders. 
Table 8: Key areas of stakeholder engagement
 
Purpose and content of the engagement (on-going)
Employees
• Transparent and open communication through all internal channels (intranet, internal newsletters, personal 
meetings, coaching, etc.)
• Measuring employee engagement, providing feedback opportunities and a grievance mechanism
• Ensuring equal opportunities, respecting diversity 
• Improving the work environment, employee engagement, growth and personal development
• Providing various training possibilities to enhance knowledge and skills
• Ensuring work/life balance
• Ensuring teamwork and well-being activities (social events, sports associations., etc.)  
Please refer to S1 – Own workforce for more information on activities and engagement process with  employees. 
Investors – 
Shareholders
• Identification and communication of topics and initiatives relevant for investors’ decisions
• Regular discussion on strategies to follow global trends 
• Integration of investors’ requirements into our operations 
• Organising special investor days 
• Presenting business results of NLB Group (reports, presentations, website publications, with publications 
in the electronic information system of the Ljubljana Stock Exchange (SEOnet) and the London Stock 
Exchange (RSN)), regular information at relevant business events
Clients: 
Retail (Private 
Individuals, micro 
companies)
Corporates (large 
companies, SME)
• Ensuring professional and friendly relationships with clients through sales and legal obligations through 
day-to-day operations 
• Supporting corporates and private individuals in their sustainability-related projects with financial 
products, professional services and relevant dialogue
• Offering new green products, at a lower interest rate, and new digital solutions, adhering to principles of 
responsible marketing and communication 
• Keeping clients informed about reliable sustainability solutions 
• Special focus on data and cybersecurity  
• Promoting the sustainability agenda at various regional events  
• Measuring client satisfaction, providing feedback opportunities and a grievance mechanism.  
Please refer to S4 – Consumers and End-users for more information on activities and engagement process with clients.
Regulatory 
Authorities
• Regular cooperation with the ECB, Bank of Slovenia and EBA
• Promptly meeting all the regulatory requirements 
• Personal meetings and frequent dialogue on relevant topics 
Suppliers and 
Contractual 
Partners
• Implementation of sustainability requirements in the procurement process
• Personal meetings, dialogue on cooperation, challenges and issues
Please refer to G1 – Complementary information (Sustainable supply chain) for more information on activities and 
engagement process with clients.  
Local 
Communities
• Maintaining a close relationship with key representatives to support local communities in achieving  
their goals 
• Supporting various local community projects through building partnerships, donations and sponsorships
Please refer to S3 – Affected communities for more information on activities and engagement  
process with communities.
Professional 
associations
• Active membership in banking, leasing, asset management associations and participation in policy and 
regulation discussions    
• Active memberships in key international initiatives, principles, recommendations and associations in 
sustainability-related areas.
Media
• Professional communication with the media through press releases, statements, press conferences, 
information briefings and other media events.

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SBM-3 
Material IROs and 
their interaction 
with strategy and 
business model
Impacts of material IROs 
 
By conducting a double materiality analysis NLB Group 
identified 50 material impacts (negative or positive, 
actual or potential), 4 risks and 20 opportunities, which 
were mapped to 21 material sustainability sub-topics. 
Material IROs are connected with our business model 
and value chain and derive from own operation and 
downstream (clients), while upstream (suppliers, 
regulators, investors) no material IROs were identified. 
74 material IROs  
were identified which 
were mapped to  
21 material topics
 
In line with the Group’s risk management and the 
business model, the IROs and their current and 
anticipated effects are managed through NLB Group’s 
competence lines, responsible for particular IROs. This 
will remain the Group’s approach in the future. 
The financial effects of material risk and opportunities are 
integrated into NLB Groups existing business practices, 
and such effects are taken into consideration when the 
Group sets capital targets and establishes tolerance limits 
to manage potential profit and loss effects. No significant 
changes to this approach are expected over the course of 
the next annual reporting period. 
A detailed overview of IROs is presented in chapters 
on particular topic standard, including a description 
and the connection with NLB Group’s business model, 
location in the value chain, and expected time horizon  
of each IRO.
NLB Group demonstrates a solid performance, 
maintains a robust financial position, and has effective 
risk management processes. This enables the Group to 
implement its strategy and manage material IROs (IROs) 
effectively. A climate resilience analysis of the Group’s 
lending and investment activities is conducted across 
short-, medium- and long-term horizons. The uniform 
stress-testing programme includes internally developed 
models, stress scenarios, and a sensitivity analysis, 
which are regularly revised and complemented. 
›› For details see the chapter Resilience Analysis in 
Environmental information. 
NLB Group conducted its first materiality analysis in 
2021, using a different methodology from one used for 
the DMA in 2024. The 2021 methodology assessed two 
dimensions: (1) the economic, environmental, and social 
impacts on the environment and society according to 
NLB Group, (2) Stakeholders' needs and expectations 
relating to NLB Group’s operations.
Due to these methodological differences, direct 
comparisons between the two analyses are not possible. 
Among identified subtopics5, 7 derived from ESRS 1,  
while additional 14 entity-specific subtopics were 
identified as crucial to NLB Group operations and 
the local context through document analysis and 
stakeholder engagement.
Table 9: Material sustainability topics
Material Topical 
Standard
Material ESRS
sub-topic
Material  entity-specific
sub-topic
E1 Climate change
• Climate change
• Energy
• Sustainable finance
S1 Own workforce
• Working conditions  
  and human rights 
• Employee attraction and development
• Diversity, equity and inclusion 
• Cybersecurity 
S3 Affected  
communities
• Financing community and regional development
• Sponsorships and donations
S4 Consumers  
and end users
• Responsible marketing and 
 communication
• Financial health and inclusion
• Service quality and customer satisfaction 
• Cybersecurity
• Digitalization and innovation
G1 Business conduct 
• Corporate culture, regulatory  
compliance and governance, 
• Prevention of corruption and  
bribery
• Whistleblower protection
• Financial performance (stability) 
• ESG risk management
• Prevention of money-laundering and financing terrorism
• Tax transparency
• Participation in associations and policy discussion
Not material standards/topics.
E2 - Pollution, E3 - Water, E4 - Biodiversity, E5 - Resource and waste
S2 – Workers in the value chain: working conditions and human rights of employees in the supply chain and of corporate clients’ employees
Overview of ESRS and entity-specific topics
5 Cybersecurity is counted as one subtopic which refers to two standards (S1 and S4)

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Overview of  
material IROs
Material environmental topics (E1) are mainly 
connected to impacts of NLB Group’s financing activities, 
climate-related risks, and sustainable finance offering 
to reduce our negative impacts and capitalize on the 
opportunities of the green transition. 
Material social topics relate to our workforce (S1) 
included care for Working conditions and human rights 
of employees, Diversity, equality and inclusion as well 
as Talent attraction and development. NLB Group 
affects communities (S3) in the region through our 
financing operations, within the Financing community 
and regional development topic, and through our 
contribution to society through Sponsorships and 
donations. Impacts, risks and opportunities linked to 
our clients (S4), correspond to the topics of Financial 
health and inclusion, Responsible marketing and 
communication, Service quality and customer 
satisfaction and Cybersecurity. Digitalization and 
Innovation are seen as key tools to improve our  
services and continue to foster meaningful relationships 
with our clients. 
Several business conduct and governance-
related topics (G1) were identified as material, 
reflecting the critical importance of governance, 
compliance, and integrity in the banking 
sector. These include Corporate culture and 
regulatory compliance and governance, 
Whistleblower protection, ESG risk management, 
Tax transparency, Participation in associations 
and policy discussion related to sustainability. 
Prevention of corruption and bribery, and 
Prevention of money-laundering and financing of 
terrorism were recognized as foundational efforts 
to preserve our integrity. Financial performance 
(stability) of the NLB Group was recognized as a 
necessary precondition that allows us to manage 
our material IROs effectively. 
Note: IROs under topics "Climate change, Energy, Water, Resource use and waste, Pollution and Biodiversity, include both own operations and value chain considerations.
Financial 
materiality
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
0
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Sustainable 
finance
Climate 
change
Energy
Pollution
Water
Biodiversity
Resource use 
and waste
Working conditions and 
human rights of employees
Diversity, 
equity and 
inclusion
Employee attraction and development 
Cybersecurity
Working conditions 
and human rights 
of employees of 
the supply chain
Working conditions 
and human rights 
of employees of 
corporate clients
Financing 
community 
and economic 
development
Sponsorships 
and donations
Responsible marketing 
and communication
Financial health 
and inclusion
Service quality 
and customer 
satisfaction
Digitalization 
and innovation
Corporate culture, 
regulatory 
compliance and 
governance
Whistleblower 
protection
Participation in 
associations and 
policy discussions
Sustainable  
supply chain
Prevention 
of corruption 
and bribery
Financial 
performance
Tax 
transparency
ESG risk 
management
Prevention 
of money 
laundering and 
financing of 
terrorism 
Material topics
Envronmental topic
Social topic
Governance topic
Non-material topics
Impact materiality 
Figure 5: Double materiality matrix

Each sustainable step 
that we take today leads 
to a better future for 
all of us.
The NLB Group is the 
 first bank headquartered 
in South-Eastern Europe 
committed to achieve 
climate neutral financing 
and investment portfolio 
 by 2050.

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DMA methodology
The basis for the preparation of this Sustainability 
Statement the conducted DMA, which defined the 
matters that are material from at least one of the 
following perspectives: 
•	 impact materiality: NLB Group’s operations may 
have positive or negative impacts on people and the 
environment.
•	 financial materiality: Sustainability topics may 
involve risks and opportunities for the Bank’s financial 
position and performance. 
 
The Double Materiality Assessment followed the 
methodology outlined in ESRS 1 and ESRS 2, guidelines 
from the European Financial Reporting Advisory Group 
(EFRAG), and included specifics of the banking sector by 
using best available tools and data, such as the UNEP 
FI Impact Materiality Tool. The top-down approach was 
used with the Sustainability Unit and the established 
internal subject matter expert group in NLB who took 
into consideration the entire NLB Group. The internal 
expert group included sustainability representatives of 
key competence lines in NLB as a parent bank for the 
banking stream, and sustainability representatives from 
the leasing and asset management stream. 
In the initial stage of the DMA, all NLB Group members 
were preliminarily assessed for their impact on 
sustainability and financial performance in line with 
NLB Group’s business model, governance principles, 
and value chain. As the most relevant activities in NLB 
Group are executed by core financial members (NLB 
and its subsidiaries: banks, asset management, leasing 
companies), these were deemed to have the highest 
IROs. An internal expert group identified and assessed 
IROs bearing in mind the operations of all core financial 
members, and their stakeholders were engaged via a 
pool to assess impacts. Non-financial members were 
considered to have minor IROs, and their operations 
were assessed indirectly by the internal expert group. 
Non-core members (e.g. companies in liquidation and 
those with a small number of employees) were deemed 
to have negligible or no impact, risk, or opportunity, 
and were not subject to further DMA stages. Finally, 
IROs at the NLB Group level were assessed by the NLB 
Management Board, a member of the NLB Supervisory 
Board, and investors. 
DMA process
1.  Defining the sustainability context
We first scanned various information sources to identify 
relevant ESG topics for the wider financial sector and 
specifically for the NLB Group. This "sustainability 
context analysis" included a review of internal 
documents, specific regulatory requirements, sector 
specific standards and materiality assessments, the 
annual reports of peers, and an analysis of our value 
chain and portfolios.
2.  Preparation of the list of sustainability topics
After analyzing the sustainability context, we prepared 
a long list of topics based on the list of topics and 
subtopics from paragraph 16 of Annex A to ESRS 1, 
as well as additional topics specific to the sector and 
NLB Group. We then excluded all topics that were 
deemed irrelevant, i.e. they were not detected in the 
reviewed documentation, and prepared a shortlist of 28 
potentially material topics by grouping several  
sub-topics together.
3.  Identification of IROs 
Based on the shortlist, we performed further analytical 
work, and organized workshops and stakeholder 
consultations to identify positive and negative, actual 
and potential IROs (IROs). We identified the source of 
each IRO, namely own operations, portfolio, upstream 
value chain (namely, supply chain), or downstream 
value chain (excluding portfolio-related impacts). Each 
impact was assessed to be either short-term, medium-
term or long-term, based on the expectation of when it 
would materialize. We also identified short-, medium- 
and long-term risks and opportunities. Risks and 
opportunities either originated from our existing risk 
management registries derived from specific impacts 
we identified, or were identified based on additional 
research and internal expert input. Altogether, 141 unique 
impacts, 84 unique risks and 46 unique opportunities 
were identified. 
4.  Impact materiality assessment 
Internal NLB experts assessed each impact considering 
the severity and likelihood on a 1–5 scale (with an 
individual assessment scale, scope and irremediability 
within the severity parameter). 
Impact identification and assessment were further 
supported by the results of the UNEP FI Impact 
Assessment, which was used as an input for assessing 
positive and negative impacts related to our portfolios. 
The UNEP FI has created an ESRS interoperability 
package to improve compliance using the analysis tool. 
This package includes mapping UNEP FI's impact topics 
to ESRS sustainability topics in Appendix A of ESRS 1, 
mapping tool outputs to the 'Scale', 'Scope', 'Severity', 
and 'Irremediable character' parameters required by 
ESRS 1, and describing how to calibrate and translate 
these parameters into thresholds to identify the most 
significant impacts. Following the UNEP FI Impact 
Assessment Toolkit, we identified impacts of our retail, 
corporate and investment portfolios for our banking 
units in Slovenia, Bosnia and Herzegovina, Serbia, North 
Macedonia, Montenegro, and Kosovo. Consolidated 
assessments by internal experts were corroborated 
through the impact assessment within an extensive 
stakeholder engagement. The final score reflects the 
assessment of all stakeholders. 
Impacts, Risk, and Opportunity Management
IRO-1 Description of the processes to identify  
and assess material IROs (Double Materiality Assessment)

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5.  Financial materiality assessment
Internal NLB experts assessed each financial risk and 
opportunity considering the magnitude of financial 
effects, defined as positive or negative impact on our 
profit or reputation and likelihood. A 1–5 scale was used, 
estimating the approximate financial effect of each risk 
and opportunity in monetary terms. 
Throughout the process, we worked to align and 
integrate our methodology and procedures with already 
existing risk procedures of NLB Group. Climate-related 
and environmental risks were already assessed by 
NLB Group risk materiality following ECB guidelines as 
outlined in chapter SBM-3 Material climate-related IROs 
and were not subject to additional assessment. In the 
coming years, we plan to enhance the integration of the 
risk identification and assessment procedures utilized in 
the Double Materiality Assessment into our overarching 
risk management framework and overall management 
in the competence lines.
6.  Stakeholder engagement
We carried out stakeholder consultations using a 
survey to gather the views of internal and external 
stakeholders on the IROs that are most material from 
their point of view. 
Stakeholder engagement was focused on affected 
stakeholders, namely employees, clients, and suppliers 
(and vendors in the case of our leasing activities), who 
were given the opportunity to assess different ESG topics 
(based on identified impacts) and also provide their 
own input on potentially missing impacts. Investors as 
key users of financial statements were also included in 
the consultations, and they were asked to assess and 
validate different ESG topics from the impact, risk, and 
opportunity perspective. The Management Board and 
the Supervisory Board member were similarly included, 
assessing IROs through a survey. 
The survey was conducted in Slovenia, Croatia, 
Bosnia and Herzegovina, Serbia, North Macedonia, 
Montenegro, and Kosovo. In total, we gathered 2,179 
responses from our stakeholders. 
The results of stakeholder engagement were integrated 
into the final Double Materiality Assessment. 
7.  Analysis and selection of material IROs and topics
Finally, the materiality for each topic was determined, 
with the highest assessment of any impact, risk, 
or opportunity, identified under a specific topic, 
determining the materiality. A materiality threshold 
for impact materiality and financial materiality was 
determined at 50% of the average assessed value, 
determining 76 IROs and 21 topics as material. 
The list of material topics is presented in chapter 
Overview of ESRS and entity-specific topics. The list of 
material IROs is presented alongside each sustainability 
topic in Environmental, Social, and Governance 
information.
Decision-making process
Double Materiality Assessment (DMA) was conducted 
by internal subject matter experts from all relevant 
NLB competence lines and in cooperation with the 
Management Board. This ensured the assessment was 
informed and objective. The Sustainability Unit led the 
entire process, coordinating with various competence 
lines and NLB Group members to maintain a clear 
decision-making line. Together with representatives 
from the Competence Lines, the Sustainability Unit 
made key decisions on the methodology and process. 
Internal control was done by the Sustainability Unit, who 
oversaw the entire DMA process. The final results of the 
DMA were confirmed by the NLB Management Board 
and presented to the Supervisory Board. 
The DMA process, methodology, and key decisions 
were documented ensuring the replication and 
upgrade of the process. The Group will also monitor the 
development of the DMA for financial institutions and 
adjust the process as needed to improve assessment 
quality. Since the DMA, in line with CSRD, was conducted 
for the first time, the Group will report any process 
changes in future sustainability statements.
Key steps in the DMA process
Defining the 
sustainability 
context
Preparation 
of the list of 
sustainability 
topics
Identification  
of IROs
Impact 
materiality 
assessment
Financial 
materiality 
assessment
Stakeholder 
engagement
Analysis and 
selection of 
IROs and 
material topics
1
2
3
4
5
6
7

Environmental Information
The conducted DMA reconfirmed Climate Change as a material sustainability 
topic for NLB Group. In this section, we unveil our transition plan, ie. the NLB Group 
Climate (net-zero) strategy, and our climate-related IROs across three material 
sustainability matters - Climate Change, Energy, and Sustainable Finance. We 
highlight our policies, targets, metrics, and actions for reducing emissions and 
managing climate risks, and report on our energy consumption. This showcases 
our proactive approach to resilience and long-term value creation, reinforcing our 
commitment to sustainability.

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E1 Climate Change
NLB Group acknowledges the pivotal role it plays in 
supporting the transition to a net-zero6 emissions 
economy by 2050.  Thus, NLB Group has committed 
to managing the impacts, risks, and opportunities 
stemming from climate change.  This includes 
decarbonizing its financing and investment portfolio, 
supporting clients in high-impact sectors with credible 
transition plans, and reducing emissions in its own 
operations.  
 
Transitioning to a net-zero emissions world subsequently 
implies that all economic actors need to work towards 
this objective. For financing institutions, including NLB 
Group, this requires changes in their capital allocation 
or granting criteria, engagement with clients to 
navigate their net-zero journeys, managed phaseouts 
of carbon-intensive economic activities, and a massive 
re-orientation of capital flows towards "transition" 
activities and solutions. By acting in an aligned manner, 
banks can support a consistent best practice approach 
and drive further efficiency across the whole economy 
towards a net-zero emissions pathway.
Financed emissions (Scope 3, Category 15 under the 
GHG Protocol) make up more than 99% of NLB Group’s 
carbon footprint, making them the core focus of the 
overall NLB Group net-zero transition strategy. Reducing 
these emissions through targeted measures, client 
engagement, and climate-positive financing is essential 
to achieving net-zero commitments and sectoral 
decarbonization. Following an holistic approach, in 
addition to the Net-Zero Portfolio Strategy, NLB Group 
has established an Operational Emissions Net-Zero 
Strategy, which focuses on emissions from NLB Group’s 
operational activities. 
In line with NLB’s commitment to a climate-positive 
future (i.e. fostering a mindset of proactive positive 
impact, rather than merely reducing harm) and its net-
zero ambition, NLB group officially joined the UNEP 
FI Net-Zero Banking Alliance (NZBA) in May 2022. 
Thus, NLB Group committed to aligning its financing 
activities with decarbonization and climate resilience. 
This commitment is supported by policies such as the 
Coal Exclusion Policy and active backing for renewable 
energy and energy efficiency projects. 
The NLB  Group is included in the EU benchmarks 
aligned to the Paris Agreement according to the 
exclusion criteria of Commission Delegated Regulation 
(EU) 2020/1818 (the Climate Benchmark Standards 
Regulation).
Alignment with Paris 
Agreement 
 
Net-Zero portfolio targets
As the first part of its Net-Zero Portfolio Strategy,  
NLB Group has set emissions intensity targets for high-
emitting sectors, specifically Power Generation and 
Iron & Steel, while focusing on financing commitments 
and tracking portfolio intensity progress for Residential 
and Commercial Real Estate, in line with its NZBA 
commitment. These targets are benchmarked against 
science-based sectoral pathways to ensure alignment 
with a 1.5°C trajectory as per the NZBA target-setting 
guidelines. NLB's approach is iterative, reflecting the 
General scope
Baselining
Net-Zero Strategy
Transformation 
Roadmap
Steering and 
Implementation
Reporting and Assurance
Targets shall cover lending 
activities and should  
cover (on balance sheet) 
investment activitis
100% coverage to be  
gradually committed 
over time
Banks shall establish an 
emission baseline 
Banks’s targets apply to 
the bank’s lending and 
investment activities and 
shall include their clients‘ 
Scope 1 Scope 2 (and 
Scope 3 emissions, where 
possible
Within 18 months of joining, 
set 2030 targets and 2050 
target
Further sector targets to 
be set within 36 months
Banks shell use widely 
accepted science-based 
decarbonization  
scenarios
Banks’ first 2030 
targets will focus on 
priority sectors  
where the bank can 
have the most  
significant impact 
(most GHG-intensive)
Targets shall be  
approved by the highest 
executive level within 
the bank
Intermediary targets to 
be set every five years 
from 2030 onwards
Annualy publish absolute 
emissions intensity
Banks shall publicity disclose 
their targets and report  
annualy on progress
Disclose progress against  
a board-level reviewed  
transition strategy
The targets shall be reviewed 
at a minimum every five 
years
E1-1 Transition plan for climate change mitigation
6 GFANZ defines net zero as the state when anthropogenic emissions of greenhouse gases to the atmosphere are balanced by anthropogenic removals. Organisations are considered to have reached a state of net zero when they 
reduce their GHG emissions following scienced-based pathways, with any remaining GHG emissions attributable to that organisation being fully neutralised, either within the value chain or through purchase of valid offset credits. 
Financial Institution Net-zero Transition Plans

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dynamic nature of sectoral decarbonization, data 
availability, and market developments.
To achieve its 2030 NZBA sector targets, NLB does not 
rely on offsets but instead focuses on sector-specific 
decarbonization levers, including client engagement, 
portfolio alignment with credible net-zero pathways, 
and financing solutions that drive low-carbon 
transitions.
Target development follows a structured governance 
framework with executive oversight and cross-functional 
collaboration. Targets are reviewed at least every five 
years to ensure ongoing alignment with evolving climate 
science, regulatory developments, and international 
commitments. Annual disclosures will track progress, 
while continuous enhancements in data quality, internal 
monitoring systems, and client engagement strategies 
will support the Group’s climate transition efforts.
The second round of NZBA-aligned sector-specific 
targets, covering additional carbon intensive sectors 
such as, is scheduled for public disclosure in Q2 2025, 
further advancing the Group’s net-zero commitments.
Sector-specific scenario selection, decarbonization 
levers, and risk factors are detailed in the transition plan 
to ensure credibility and alignment with science-based 
targets, as outlined in chapter E1-4 Targets related to 
climate change mitigation and adaptation. 
Net-Zero targets for own operations
Target setting for operational emissions, as part 
of the Operational Emissions Net-Zero Strategy, 
is progressing. Given the energy market specifics 
and complexity in each country where NLB Group 
operates, along with the impact of carbon reduction 
measures on OPEX and CAPEX, the finalization of 
these targets is expected by the end of 2025.
Decarbonization 
levers and key 
activities
NLB Group is committed to accelerating the transition to 
a low GHG emissions, climate-resilient economy through 
a comprehensive strategy that focuses on leveraging its 
capabilities to support high-emitting sectors in the real 
economy. To drive this transition, the Group is prioritizing 
key actions such as financing low-carbon technologies, 
mobilizing transition finance, fostering partnerships, 
developing innovative financial products, and integrating 
climate risks into decision-making frameworks. As 
targets evolve, NLB Group will continually refine its 
approach to incorporate emerging climate risks and 
opportunities, ensuring steady progress toward its net-
zero and climate resilience objectives. 
This strategic approach outlined in the NLB Group’s 
comprehensive Net-Zero Climate Strategy focuses on 
two core levers:
•	 Net-Zero Portfolio Strategy (Portfolio Strategy)– 
Aligning financing activities with net-zero objectives 
by setting science-based targets for priority sectors, 
steering capital towards sustainable activities, and 
engaging with clients on their transition pathways.
•	 Operational Emissions Net-Zero Strategy 
(Operational Strategy)– Reducing the Group’s 
direct and indirect emissions mainly through energy 
efficiency measures, zero-emission electricity 
procurement, and operational optimizations.
Operational 
strategy
Portfolio strategy
Operational strategy approved
(action plans will be prepared in 2025)
Scope 3
(financed emissions -  
category 15 of GHG Protocol)
UNEP FI’s NZBA Commitment
NLB Group signed the commitment 
in May 2022
First Net Zero target setting 
(18 months after NZBA 
commitment Q4 2023)
Second Net Zero target setting 
(36 months after NZBA 
commitment Q2 2025)
Scope 1
(vehicle fleet, gas combustion 
for office heating)
Scope 2
(vehicle fleet, gas combustion 
for emissions from purchased 
electricity and heat)
Scope 3
(indirect emissions from the 
value chain e.g. business travel, 
waste management, employee 
commuting)
Iterative process
Strategy
Emission scope
Timeline
Climate 
(Net Zero) 
Strategy
Figure 6: The overview of the Net-Zero Climate Strategy

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Key activities 
Portfolio strategy 
The levers and key actions essential for achieving 
NLB Group's climate targets are further elaborated 
in the chapter E1-3, where the Group outlines specific 
steps and resources for climate change mitigation and 
adaptation, separately for operational and portfolio 
strategies.
Through a baselining exercise, NLB Group has identified 
key decarbonization levers in carbon-intensive 
sectors central to its financed emissions baseline, 
with approximately 95% of emissions concentrated 
in six sectors. For the initial net-zero targets, further 
elaborated in the chapter E1-4, the Group has set 
objectives for four priority sectors—Iron & Steel, Power 
Generation, Residential Real Estate, and Commercial 
Real Estate—which together contribute around 50% 
of financed emissions. Agriculture and Road Freight 
Transport have been excluded from the initial targets 
due to data challenges and will be monitored for future 
disclosures.
NLB Group is committed to engaging clients in these 
sectors to implement decarbonization plans, including 
expanding renewable energy capacity, adopting low-
emission technologies, and financing energy-efficient 
real estate projects. The Group’s capital allocation 
strategy supports sector-specific decarbonization 
objectives and integrates policies such as coal 
exclusions.
Operational strategy 
In 2024 NLB Group continued to focus on its 
environmental impact, especially by conducting 
qualitative assessments of operational emissions 
and adopting its first Operational Emissions Net-
Zero Strategy, which defines the steps and necessary 
activities in climate change mitigation and adaptation to 
achieve a net-zero GHG emissions balance at the latest 
by 2050.
Key activities are further elaborated under E1-3 Chapter, 
whereas among the main important ones are: 
•	 Energy efficiency and reduced energy consumption 
in offices: Emission reduction is closely linked to 
energy consumption reduction through improvements 
in energy efficiency. Main anticipated activities 
are introducing energy-efficient technologies and 
practices, building renovations, implementing energy 
management systems, conducting energy audits and 
educating employees on energy-saving practices.
•	 Transition from fossil fuel driven vehicles to low/
zero emission vehicles: steadily transform NLB Group 
fleet to be electrified, by installing adequate charging 
infrastructure, supply the vehicles with zero-emission 
electricity and explore possibilities of fuel change for 
special vehicles.
•	 Refrigerants: Cooling systems use refrigerants with 
high GWP value resulting in difficulties to reduce 
GHG emissions. As EU adopted legislation to reduce 
emissions from refrigerants, which NLB Group will 
follow as well as closely monitor technical quality of 
cooling systems to prevent any leakage. 
•	 Procurement/investment in renewable sources 
for electricity production: Procuring and installing/
investing in renewable energy sources is vital for 
reducing GHG emission of NLB Group’s operational 
activities. Main activities in facilitating the transition 
to low-carbon economy are installing photovoltaic 
panels and entering into power purchase agreements 
with renewable energy providers where markets 
have this possibility. 
•	 Engaging employees: home office and low-emission 
commuting: During COVID-19 years first positive 
experiences with work from home stimulated NLB 
Group to introduce possibility for employees to 
work from home. After that period NLB is promoting 
homeoffice work by establishing legal basis for 
employees with expected results in reducing working 
area and reducing energy consumption.
•	 Reduced paper and water consumption and waste 
production.
›› For a detailed list of measures in NLB Group in 2024, 
please sefer to the chapter E1-3 Actions and resources 
related to climate change mitigation and adaptation - 
Operational emissions net-zero strategy.

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Resources for 
transition plan 
implementation 
 
For timely and effective implementation of the transition 
plan, both on the portfolio and operational level, the 
Group utilizes human and financial resources for various 
activities, including:
•	 Employee training: enhanced skills and knowledge 
contribute to guaranteeing compliance with the 
latest regulations, technologies, and best practices, 
while well-trained employees are more efficient 
and effective in their role. Consequently, employee 
retention is higher, indirectly influencing the NLB 
Group's reputation.
•	 IT infrastructure: essential to providing the NLB 
Group's internal and external stakeholders with 
comprehensive, relevant, trustworthy, and timely 
information on sustainability and ESG matters.
•	 External consulting services: when implementing the 
transition plan, external expertise is needed, offering 
an unbiased, third-party perspective on certain 
aspects. Consequently, this helps internal teams in 
identifying gaps and improvement opportunities.
•	 Real estate and fleet: investments in energy efficiency 
measures have lower operating costs and increased 
market value, while at the same time lowering the 
environmental impact. Additionally, it helps the Bank 
to comply with the EU legislation. 
•	 Advertising and communication: it is essential 
in raising awareness about the NLB Group's 
sustainability initiatives and commitments, which 
not only builds trust but also attracts sustainable 
investments and grows the retail business, giving the 
NLB Group a competitive advantage. 
Locked-in GHG 
emissions 
 
The progress towards NLB Group’s Net-Zero Portfolio 
targets is significantly influenced by external factors, 
particularly the decarbonization of industry and 
infrastructure. Locked-in emissions, stemming from 
long-term assets and investments like infrastructure, 
present a considerable challenge for the Group, as these 
emissions, embedded in past financing activities, limit 
flexibility in meeting near-term reduction goals. 
 
Each target has been set with an understanding of 
the sector-specific dependencies on external parties, 
including the pace of decarbonization in high-emitting 
sectors. Achieving net-zero requires collaboration 
between NLB Group, industry stakeholders, and 
governments. NLB Group will continue to support public 
policy developments in Slovenia and the region, as these 
measures are vital to decarbonization at scale. 
 
However, NLB Group’s role is limited, as net-zero 
requires collective action. Clients must take steps 
towards decarbonization, and governments need 
to establish frameworks and policies to guide the 
transition. Decarbonizing the industrial energy mix is 
crucial, with carbon capture and storage infrastructure 
playing a key role in sectors like steel production. In 
Residential and Commercial Real Estate, national 
energy mixes influence efficiency milestones, especially 
in regions where fossil fuels still dominate electricity 
production. For instance, Slovenia’s coal-fired TEŠ 
power plant is scheduled for decommissioning by 
2033. Additionally, homeowner engagement in energy 
efficiency measures, such as retrofitting and energy-
saving investments, is critical. This progress relies on 
consumer willingness and financial capacity, as well as 
external factors like energy price volatility, which can 
affect consumption patterns. Ultimately, joint efforts from 
all stakeholders are needed for meaningful progress. 
 
Although operational GHG emission reduction targets 
are yet to be finalized, locked-in emissions have been 
considered. In terms of reducing operational GHG 
emissions, there will always be a certain number of 
residual emissions which are not under the Group’s 
control. The reasons are the following: i) dependency 
on the technological (under)development/innovation 
of national utility companies. For example, the Group 
cannot influence the (state) utility companies’ energy 
mix providing district heating, upgrade the electricity 
infrastructure, provide more charging stations for 
electric vehicles, open the energy market for new supply 
products, etc., which consequently limits its reduction 
measures to a certain extent and ii) due to the nature of 
the banking business and employees’ commute to work, 
causing emissions from transport. When conducting 
a qualitative assessment, it is believed that residual 
emissions can be reduced with the use of carbon 
removal credits to offset; however, the NLB Group has 
yet to decide how it will strategically address this and 
will continue to closely monitor carbon credit market(s). 
 
Alignment of 
transition plan with 
business strategy and 
financial planning 
 
The inaugural Net-Zero Disclosure Report, aligned with 
NLB Group’s new business strategy (New Horizons), sets 
a clear path for the Group’s ambition to become a leader 
in transition finance and a regional ESG frontrunner.
NLB Group has established clear financial metrics and 
targets to support its broader strategic ambition of 
contributing to the real-economy transition, through 
both financing activities and its internal operational 
goals. These metrics are aligned with the Group's 
overarching sustainability objectives, including the 
reduction of emissions in its financing activities and 
the mobilization of capital for sustainable finance. The 
financial targets set by the Group reflect its commitment 
to advancing its transition plan’s strategic ambition, 
with a focus on key sectors such as renewable energy, 
green buildings, energy efficiency, and sustainable 
transportation. NLB Group classifies activities as green 
using the EU Taxonomy, NLB Green Bond Framework, 
and MIGA and EBRD standards, where a transaction is 
considered green if it meets at least one criterion under 
these frameworks. 

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NLB Group has committed a total of EUR 1.9 billion in 
transition financing by 2030, with the pledge divided 
between Retail Banking and Corporate and Investment 
Banking Green Transition Financing, focusing on 
renewable energy, sustainable infrastructure, and 
energy efficiency projects. In addition, NLB d.d. has 
committed to financing at least 30% of new production 
in the most energy-efficient commercial buildings  
(<50 kg CO₂/m²) and at least 15% of new production  
in top-rated mortgages (EPC class A & B) in Slovenia  
by 2030.
The Group monitors progress against financial targets 
quarterly, with planned annual public disclosures 
against set commitments, which is presented in the table. 
By the end of 2024, NLB Group had achieved EUR 
1,028 million, or 54%, of its total EUR 1.9 billion 
commitment in green financing by 2030. This includes 
EUR 701 million (51%) of the EUR 1.37 billion target 
for Corporate and Investment Banking and EUR 327 
million (62%) of the EUR 528 million target for Retail 
Banking.
NLB has exceeded its annual commitments for energy-
efficient buildings. As 85% of newly approved loans 
were allocated to the most energy-efficient commercial 
buildings (<50 kg CO₂/m²), surpassing the 30% annual 
commitment. At the same time, 27% of new mortgages 
fell into the highest energy class (A and B energy 
performance certificates) in Slovenia, exceeding the 
15% annual commitment.
 
Table 10: Green Financing Commitments and Progress (outstanding stock volume) in EUR thousands 
Segment
Description
Target 2030
Target 
coverage
FY 2024
FY 2024 
Relative 
to Target
Corporate and 
Investment Banking 
Green Transition 
Financing 
Renewable 
Energy Projects 
Solar, wind, hydro, geothermal, 
bioenergy, and related  
infrastructure
1,370,000
NLB 
Group
700,999
51%
Green Building 
Financing
 EPC A, NZEB, LEED Gold, 
BREEAM Excellent
Energy Efficiency 
Projects 
Manufacturing of batteries, 
electric heat pumps, and other 
energy-efficient technologies
Clean Transportation 
Projects
Rail and low-carbon 
transport infrastructure
Pollution Prevention 
and Water Treatment
Pollution prevention and 
water treatment projects
Sustainable Water 
and Wastewater 
Management
Projects focused on sustainable 
water and wastewater  
management
Retail Banking  
Green Transition 
Financing
Renewable Energy 
Financing
Solar power plants
528,000
NLB 
Group
327,143
62%
Green Building 
Financing
Financing of energy-
efficient buildings (EPC A & 
B, where available). Target: 
15% of new production in A 
& B EPC class by 2030
Energy Efficiency 
Financing
Energy renovations and installation 
of energy-efficient equipment 
(e.g. heat pumps, lights)
Clean Transportation 
Financing
Zero-emission vehicles powered 
by electricity (cars and light 
commercial vehicles)
Total NLB Group 
Green Transition 
Financing
1,900,000
NLB 
Group 1,028,142
  54%
Commitment to 
Finance Energy-
Efficient  
Commercial 
buildings
Financing at least 30% of new production in 
most energy efficient commercial buildings 
(<50kg CO2/m2) in Slovenia by 2030
30%
NLB 
85%
283%
Commitment to 
Finance Energy-
Efficient Mortgages
Financing at least 15% of new production in top-rated 
mortgages (A & B EPC class) in Slovenia by 2030
15%
NLB 
27%
180%

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EU Taxonomy 
regulation 
 
NLB Group has developed a structured approach 
to monitor and progressively increase its share 
of taxonomy-aligned revenues in line with its 
sustainability commitments and regulatory disclosure 
requirements.
 
Overview 
The EU Taxonomy is a classification system designed to 
determine the environmental sustainability of economic 
activities within the European Union. For banks, it serves 
as a crucial framework for evaluating and disclosing the 
environmental impact of their investments and lending 
practices. By adhering to the EU Taxonomy, banks 
can identify and prioritize investments that contribute 
to environmental objectives, such as climate change 
mitigation and adaptation. This taxonomy provides 
clear criteria and standards, enabling banks to assess 
the alignment of their portfolios with sustainable 
goals, mitigate risks associated with environmentally 
harmful activities, and support the transition to a more 
sustainable economy.
Compliance with the EU Taxonomy is mandated under 
Article 8 and Article 10 of Regulation (EU) 2020/852 
of the European Parliament and of the Council of 18 
June 2020 on the establishment of a framework to 
facilitate sustainable investment, amending Regulation 
(EU) 2019/2088. This legislation establishes the criteria 
for determining whether an economic activity is 
environmentally sustainable and provides the basis 
for the EU Taxonomy's implementation across various 
sectors, including banking and finance.
In line with regulation, NLB discloses in this Sustainability 
Statement for the first time information about Taxonomy 
alignment for all six environmental objectives as at year-
end 2024: 
1. Climate change mitigation  
2. Climate change adaptation  
3. Sustainable use and protection of water  
    and marine resources  
4. Transition to a circular economy  
5. Pollution prevention and control  
6. Protection and restoration of biodiversity  
    and ecosystems 
Green Asset Ratio
The Green Asset Ratio (GAR) within the framework 
of the EU Taxonomy measures the proportion of a 
bank's assets that meet the criteria for environmentally 
sustainable economic activities. This ratio serves as a 
key metric for stakeholders to assess how much of a 
bank's portfolio supports environmental sustainability 
objectives. Banks are required to report their GAR 
as part of their sustainability reporting obligations, 
ensuring transparency and accountability in their 
sustainability efforts.
However, while the Green Asset Ratio enhances 
transparency, it does not fully capture the transition 
efforts of banks. A substantial portion of the Group’s 
portfolio is excluded—for example, loans to smaller 
companies and international non-EU business—
meaning the actual number of aligned activities is 
higher. Furthermore, banks rely on counterparties for 
data, and since many of these entities are at the early 
stages of their green transformation, they may struggle 
to evaluate their own sustainability. Therefore, GAR 
should be analyzed alongside additional disclosed 
metrics and other relevant information on NLB Group’s 
efforts to finance the transition.
In the Pillar III report, GAR is disclosed only for the 
first two climate objectives. Therefore, there is a 
methodological difference between the calculation of 
both GARs, although for 2024, there is no difference in 
result due to low environmentally sustainable exposures 
from the last four climate objectives. 
GAR flow
The Draft Commission notice issued on 21 December 
2023, aims to provide clarity and improve disclosure 
requirements. Notably, the Green Asset Ratio (GAR) 
flow disclosure should now include all newly acquired 
exposures throughout the year, rather than only net 
changes.
Developments
As of 31 December 2024, the NLB Group’s GAR stands at 
1.34% of total covered assets, reflecting an increase of 
0.35 percentage points compared to 31 December 2023. 
›› The complete reporting templates, covering 
disclosure requirements, are presented in the Appendix 1 
EU Taxonomy Regulatory Disclosures. 
These templates are part of the Sustainability Statement 
and are under limited assurance.

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Transition plan 
governance
 
Effective governance, strategic oversight, and regular 
monitoring of NLB Group’s net-zero decarbonization 
plans are entrusted to the highest executives. A robust 
sustainability governance structure, which includes 
the Climate Change Committee, ensures that the net-
zero decarbonization plans and sustainable financing 
are guided by top-level executives and implemented 
effectively across all sectors. 
 
›› Please refer to the chapter Governance for a detailed 
description of the Climate Change Committee. 
The transition plan, focusing on financed emissions 
from NLB Group’s portfolio and incorporating the end-
of-year 2024 figures, was approved by the Climate 
Change Committee and the NLB Management Board  
in 2025.
NLB Group's portfolio targets have been developed 
under the supervision of internal risk functions and 
are approved at the executive level, in line with NZBA 
guidelines. The Net-Zero strategy is regularly reported 
at the Management Board of NLB d.d. as well as at the 
Audit Committee of the Supervisory Board. In addition, 
content, latest achievements, and plans are reported 
and discussed at regular sessions of the Sustainability 
Committee.
The Operational Emissions Net-Zero Strategy, which 
focuses on reducing emissions from NLB Group’s own 
operations, was adopted in 2024 and confirmed by 
the NLB Management Board, with regular updates 
presented at sessions of the Supervisory Board’s Audit 
Committee. In alignment with NLB Group’s sustainability 
governance structure, the operational carbon footprint 
emissions are reported regularly, with interim quarterly 
reports shared at regular sessions of the Sustainability 
Committee. Annual results and corresponding 
action plans are reviewed and approved by the NLB 
Management Board.
Transition plan 
implementation 
progress
 
Significant actions have been undertaken to implement 
NLB Group’s climate strategy, focusing on both the 
Operational Emissions Net-Zero Strategy and the Net-
Zero Portfolio Strategy.
Following the publication of NLB Group’s first sector 
targets in December 2023, to operationalize the bank’s 
Net-Zero Portfolio Strategy and enhance climate-related 
governance, policies, and actions these advancements 
have were made in 2024:
•	 Governance structures have been strengthened 
through two Climate Change Committee sessions, 
which track portfolio progress and adjust strategies 
as needed. The adoption of a sustainability policy, 
approved by the Management Board, has reinforced 
the integration of sustainability considerations, 
including climate-related ones, into business 
processes and risk management.
•	 Key policies to operationalize the Bank’s Net-Zero 
Portfolio Strategy were adopted, incorporating 
targets for emissions-intensive sectors. These policies 
guide lending, investment, and risk management 
decisions, aligning operations with decarbonization 
goals.
•	 NLB Group developed a green financing offer with 
clear criteria defining green transactions to support 
climate change mitigation.
 
By the end of 2024, NLB Group had achieved 54% 
of its EUR 1.9 billion green financing commitment by 
2030, with progress in both Corporate and Investment 
Banking and Retail Banking, further strengthening its 
decarbonization efforts.
•	 NLB Group developed and approved its Operational 
Emissions Net-Zero Strategy, marking a significant 
step towards reducing its operational emissions. 
Operational emissions interim targets, supported by 
a detailed action plan outlining the most immediate 
measures, are scheduled for preparation in 2025.
 
In terms of reducing emissions from our own 
operations to achieve net-zero by 2050, the Bank has 
continued to follow the NLB Group Carbon Footprint 
Measurement and Reporting Policy, which defines 
the measurement, management, and reporting of 
NLB Group’s operational performance in terms of CO2 
emissions. To support the reduction of GHG emissions 
from our own operations, NLB Group has in place the 
following three important policies:
1. The NLB Group Real Estate Strategy builds on 
reducing CO2 emissions by implementing climate 
change mitigation measures, mostly focused on 
energy efficiency and zero-carbon electricity 
procurement (where possible).  
2. The NLB Group Sustainable Fleet and Company 
car Management Policy provides a framework for the 
use of cleaner fuels and technologies by transforming 
the whole car fleet. 
3. Since employee commute is one of the categories 
where the expected share of residual emissions is to 
be significant, NLB has adopted the Regulation on 
Work From Home, which outlines conditions, health 
and safety regulations, and data protection to raise 
the share of employees working from home. 
›› For details, please see the chapter Climate change 
mitigation and adaptation policies and the chapter 
Sustainable Finance. 

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In accordance with the Methodology for the Assessment 
of Environmental Risks in NLB Group, NLB Group 
classifies climate and environmental risks into three 
categories: transition risk, physical risk, and other 
environmental risk. Each category is then broken 
down into multiple subcategories as presented in the 
table below. NLB Group has addressed many risk 
drivers within each category; however, only risk drivers 
typical for the region where NLB Group operates were 
addressed in the materiality assessment.
Table 11: Classification and materiality of environmental risk 
Climate risk 
Materiality 
Transition risk 
• Climate policy changes 
• Technological changes 
• Behavioural changes  
  (investor and consumer sentiment) 
All categories of transition risk are assessed as material over the 
short- and medium-term horizons whereas the climate policy 
changes are the most significant risk driver within transition risk.  
Physical risk
Acute physical risk: 
• Floods 
• Drought 
• Heat waves 
• Windstorms 
• Wildfires 
• Hailstorms 
• Freezing rain 
• Landslides
Floods and drought are assessed as material over the short- and 
medium-term horizons, other hazards are assessed as immaterial. 
Chronic physical risk: 
• temperature changes
• Reduced water availability 
• Biodiversity loss
Chronic risk is assessed as immaterial over 
the short- and medium-term horizons.
Other environmental risk 
Ecosystem dependency risk: 
• Depletion of resources 
• Ecosystem service disruption 
• Biodiversity loss 
• Climate change impact 
Ecosystem impact risk: 
• Pollution 
• Land use 
• Habitat degradation 
Other environmental risk is assessed as immaterial risk 
over the short-term horizon. Over the medium-term 
horizon the ecosystem impact risk is assessed as material 
and ecosystem dependency risk as non-material. 
SBM-3 Material climate-related IROs and their 
interaction with strategy and business model

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Resilience analysis 
 
The uniform stress-testing programme, which includes 
internally developed models, stress scenarios, 
and sensitivity analysis, is regularly revised and 
complemented. The Group has established an internal 
ESG stress-testing concept to identify the most relevant 
financial vulnerabilities stemming from climate risk, 
which is constantly further enhanced by considering 
available ESG-related data. The stress testing considers 
three NGFS II long-term scenarios (orderly, disorderly, 
hot-house world), encompassing transition, physical, 
and other climate & environmental risks associated with 
each scenario.   
The combined stress test incorporates both transition 
and physical risks until 2050. This entails a permanent 
impact from transition risk and projected one-time 
events of physical risk (flood and drought), while 
effects of the combined stress materialize after 2030. 
Nevertheless, the results of the climate stress tests 
showed no material impacts on the Group’s capital and 
liquidity position. 
As a systemically important institution, NLB Group was 
included into the 2022 ECB Climate Stress test exercise, 
consisting of three modules. The exercise was conducted 
in the first half of 2022 and aggregate results were 
published in July 2022. By performing this exercise the 
ECB assessed how prepared banks are for dealing with 
financial and economic shocks stemming from climate 
risk. The Group’s overall results were within the range of 
average peer results. 
IRO-1 Identification 
and assessment  
of material  
climate-related IROs 
 
NLB Group has established processes for identifying 
and assessing material climate-related impacts, risks, 
and opportunities. The Group employs a comprehensive 
approach that includes a risk assessment framework 
integrating climate-related risks into our overall risk 
management processes (identification and materiality 
assessment of climate physical and transition risk on 
the portfolio level, transaction and client due diligence, 
credit approval process, alignment with climate targets, 
green finance), stakeholder engagement to understand 
concerns and expectations, and scenario analysis to 
assess the potential impacts of different climate-related 
scenarios on our operations and financial performance. 
Additionally, the Group’s sustainability governance 
structure includes dedicated committees and roles 
responsible for overseeing climate-related risks and 
opportunities, ensuring that climate considerations are 
integrated into decision-making processes at all levels 
of the organization. These processes enable NLB Group  
to proactively manage climate-related risks and 
leverage opportunities, contributing to our overall 
sustainability goals.
Climate-related topics were included in the 2024 double 
materiality assessment, among other sustainability 
topics. The material topics for NLB Group are Climate 
Change, Energy, and Sustainable Finance. 
As part of the DMA, the financial materiality assessment 
integrated the existing risk management procedures 
and results of a comprehensive materiality analysis, 
which NLB Group performs annually within its broader 
risk management process. 
›› Climate-related topics are also predominant in ESG risk 
management, which was identified as an overall material 
sustainability topic. For further details, please refer to the 
section ESG Risk Management. 
C&E Risk
Scenarios 
(orderly, disorderly, hot house)
Transition Risk
Physical Risk
Other C&E Risk
Figure 7: NLB Group's internal ESG stress-testing concept

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Table 12: Climate – related impacts, risks, and opportunities (Climate change adaptation and mitigation)
Material 
Sustainability  
Topic
 Name of IRO
Description of IRO
Type of IRO 
Location in the 
value chain
Time horizon
Climate change
Climate-related risk
Climate-related physical risks, such as extreme weather events, can lead 
to loan defaults, asset devaluation, and increased insurance claims, 
thereby undermining a bank’s financial stability and risk exposure.
Risk
Downstream
Short, Medium, 
Long-Term 
Climate-related transition risks, driven by shifts to a low-carbon 
economy through policy changes, technological advancements, 
or evolving market preferences, can result in stranded assets, 
increased operational costs, and credit risk for a bank’s borrowers, 
potentially affecting the bank’s financial performance.
Risk
Downstream
Short, Medium, 
Long-Term 
Reducing financed emissions 
(towards net-zero) as part of 
Climate (Net-Zero) Strategy 
Reducing financed emissions as part of a Climate (Net-Zero) 
Strategy enhances asset value, mitigates risks, opens new revenue 
streams, and improves regulatory compliance, despite potential 
initial costs. This approach aligns investment with long-term 
sustainability goals, positively impacting ROI and shareholder 
value while building a strong reputation and competitive edge.
Opportunity
Downstream
Short, Medium, 
Long-Term 
Operational scope 1 emissions
NLB Group's own GHG emissions from electricity use, heating 
and  of own real estate and use of own vehicles contribute to 
a rise in the GHG concentration in the atmosphere. This leads 
to changing climate patterns, including droughts, flooding and 
heatwaves, increase in average temperature and sea level rise.
Impact - Actual 
Negative impact
Own operations
Short-term
Operational scope 2 emissions 
from purchased electricity and 
heat and fuel for own vehicles
NLB Group's downstream GHG emissions due to production 
of electricity and heating contribute to a rise in the GHG 
concentration in the atmosphere. This leads to changing 
climate patterns, including droughts, flooding and heatwaves, 
increase in average temperature and sea level rise.
Impact - Actual 
Negative impact
Downstream
Short-term
Operational scope 3 emissions 
(limited categories)
NLB Group's indirect emissions related to employee travel to and 
from work, and to business travels, contribute to a rise in the 
GHG concentration in the atmosphere. This leads to changing 
climate patterns, including droughts, flooding and heatwaves, 
increase in average temperature and sea level rise.
Impact - Actual 
Negative impact
Own operations
Short-term
Operational scope 3 emissions 
from bought goods and 
services (supply chain)
NLB Group's indirect emissions related to the carbon footprint of 
purchased goods and services from the supply chain,  contribute 
to a rise in the GHG concentration in the atmosphere. This leads 
to changing climate patterns, including droughts, flooding and 
heatwaves, increase in average temperature and sea level rise.
Impact - Actual 
Negative impact
Downstream
Short-term
Financed emissions 
from loan activity
Financed emissions related to lending to retail clients, governments and 
corporates contribute to a rise in the GHG concentration in the atmosphere, 
and form the largest share of NLB Group's total GHG emissions. This 
leads to changing climate patterns, including droughts, flooding and 
heatwaves, increase in average temperature and sea level rise.
Impact - Actual 
Negative impact
Downstream
Short-term
Financed emissions of asset and 
wealth management operations
Financed emissions related to asset and wealth management, 
and related investments, contribute to a rise in the GHG 
concentration in the atmosphere. This leads to changing 
climate patterns, including droughts, flooding and heatwaves, 
increase in average temperature and sea level rise.
Impact - Actual 
Negative impact
Downstream
Short-term

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Table 13: Climate – related impacts, risks, and opportunities (Energy)
Material 
Sustainability  
Topic
 Name of IRO
Description of IRO
Type of IRO 
Location in the 
value chain
Time horizon
Energy
Operational use of energy 
from zero-carbon sources 
Using energy from zero-carbon sources in operations reduces direct 
environmental impact and aligns with sustainability goals, while also 
mitigating risks like future carbon taxes and energy cost fluctuations. This 
transition enhances green credentials, lowers long-term operational costs, 
and appeals to stakeholders prioritizing environmental responsibility. 
Opportunity
Own operations
Short, Medium, 
Long-Term 
Need for green investments 
in renewables
Green investments in renewables drive decarbonization, reduce 
reliance on fossil fuels, and support long-term climate goals. 
They offer growth potential through clean energy innovations, 
meet regulatory demands, and align with increasing investor 
preferences for sustainable, environmentally conscious projects.
Opportunity
Downstream
Short, Medium, 
Long-Term 
Need for investments in 
house renovation and 
energy efficient buildings
Investments in house renovations and energy-efficient buildings 
lower energy consumption, reduce emissions, and increase property 
value. They support climate targets, meet evolving regulations, 
and attract demand from environmentally conscious buyers, while 
offering long-term savings and enhancing energy resilience.
Opportunity
Downstream
Short, Medium, 
Long-Term 
Operational use of zero-
carbon own vehicles
Utilizing zero-carbon vehicles for operations reduces emissions, 
lowers operational costs, and enhances corporate sustainability 
efforts. This transition improves brand reputation, meets regulatory 
standards, and aligns with the growing consumer preference 
for environmentally friendly practices, ultimately contributing 
to a more resilient and responsible business model.
Opportunity
Own operations
Short, Medium, 
Long-Term 
Operational energy use 
for heating and electricty 
in own real estate
By using energy from non-renewable sources the company is contributing 
to environmental degradation (air pollution due to emission of air 
pollutants from fossil fuel combustion used for energy production). 
Impact - Actual 
Negative impact
Own operations
Short-term
Operational use of energy 
from zero-carbon sources 
NLB Group is already purchasing over half of its energy 
from zero-carbon sources, thus reducing the negative 
environmental impacts related to combustion of fossil fuels, 
such as GHG emissions and air pollutant emissions. 
Impact - Potential 
Positive impact
Own operations
Medium-term
Financing and leasing of 
convential vehicles
By financing loans and  lease of personal vehicles with internal combustion 
engines NLB Group is indirectly contributing to environmental degradation 
(air pollution due to emission of air pollutants from fossil fuel combustion). 
Impact - Actual 
Negative impact
Downstream
Short-term

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Table 14: Climate – related impacts, risks, and opportunities (Sustainable finance)
Material 
Sustainability  
Topic
 Name of IRO
Description of IRO
Type of IRO 
Location in the 
value chain
Time horizon
Sustainable 
finance
Sustainable lending products 
for retail banking
Sustainable lending products for retail banking promote eco-
friendly practices by offering favorable terms for environmentally 
responsible projects, such as energy-efficient home renovations 
or electric vehicle purchases. These products enhance customer 
loyalty, attract a growing segment of environmentally conscious 
consumers, and align with regulatory expectations, while supporting 
broader sustainability goals and fostering a positive brand image.
Opportunity
Downstream
Short, Medium, 
Long-Term 
Green lending to corporates
Green lending to corporates supports environmentally sustainable projects, 
such as renewable energy initiatives and energy-efficient upgrades. 
This approach mitigates climate risk, aligns with regulatory demands, 
and enhances corporate reputation while attracting socially responsible 
investors and fostering long-term partnerships for sustainable growth.
Opportunity
Downstream
Short, Medium, 
Long-Term 
Green lending to corporates
NLB Group is providing green lending to corporates and is aiming 
to significantly increase its volume of green lending to corporates. 
Green lending is a means to reduce the volume of financed emissions 
through financing of sustainable activities of corporate clients.
Impact - Actual 
Positive impact
Own operations
Short-term
Green leasing
Green leasing structures lease agreements to promote sustainable 
practices and reduce environmental impacts, enabling the bank to 
support eco-friendly initiatives and attract conscious tenants. This 
approach enhances asset value, improves tenant satisfaction, and 
demonstrates a commitment to sustainability, ultimately contributing to 
long-term financial performance and a positive market reputation.
Opportunity
Downstream
Short, Medium, 
Long-Term 
Sub-funds in investment banking 
and asset management
Sub-funds which promote environmental and social characteristics, 
targeting companies and projects that prioritize sustainability 
and ESG criteria. These funds attract a growing base of socially 
conscious investors, enhance portfolio resilience against climate 
risks, and align with regulatory demands, ultimately supporting a 
shift toward sustainable finance and long-term value creation.
Opportunity
Downstream
Short, Medium, 
Long-Term 
Sub-funds in investment banking 
and asset management 
NLB Group is offering investment opportunities in sub-funds 
in its asset management portfolios. This increases financing 
sustainable goals. Once implemeneted, financed activities 
will have a positive impact on the environment. 
Impact - Actual 
Positive impact
Downstream
Short-term
Sustainable lending products 
for retail banking
NLB Group is providing green lending to private individuals 
and micro companies. Green lending is a means to reduce 
the volume of financed emissions through financing of 
sustainable activities and purchases of private clients.
Impact - Actual 
Positive impact
Downstream
Short-term
Issuing of green bonds
NLB Group has issued a green bond, raising several hundred 
million euros for financing sustainable projects. Sustainable 
projects, once implemented, will have a positive impact on the 
environment. The issuing of the green bond will have positive 
signalling effect on other banks and companies in the region.
Impact - Actual 
Positive impact
Own operations
Short-term
Issuing green bonds provides capital for environmentally sustainable 
projects, such as renewable energy, energy efficiency, and pollution 
reduction initiatives. This financing option enhances market 
reputation, attracts socially responsible investors, and demonstrates 
a commitment to sustainability, while also meeting growing 
regulatory expectations and supporting broader climate goals.
Opportunity
Downstream
Short, Medium, 
Long-Term 
Financing of energy 
efficient buildings
NLB Group is providing finance for energy efficient buildings and has 
committed to significantly increase its share of financing of most energy 
efficient buildings by 2030. Energy efficient buildings require less energy, 
thus contributing to lower need for energy, and to lower GHG emissions. 
Impact - Actual 
Positive impact
Downstream
Short-term

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IRO-1 Identification 
and assessment of 
climate-related risks 
 
NLB Group conducts a materiality assessment as part 
of its overall risk identification process to determine the 
level of transition and physical risk to which NLB Group 
is exposed. In addition, NLB Group uses all disposable 
climate and environmental data and studies available 
for its region (namely those provided by different 
relevant state institutions) to determine the level of 
environmental risk to which NLB Group is exposed. In 
this process, identification of environmental risk factors, 
relevant transmission channels, and their materiality 
and impact on the Group’s financial performance in the 
short-, medium- and long-term period are assessed. 
NLB Group performs the materiality assessment in the 
following steps:
•	 In the first step, the climate and other environmental 
risk drivers relevant for Slovenia and other countries 
where NLB Group is present are identified. Beside 
physical and transition risk, NLB Group also considers 
exposure to other environmental risks, such as 
ecosystem dependency and impact (including 
biodiversity risk). 
•	 In the next step, NLB Group defines the transmission 
channels to better understand how the climate and 
environmental risk drivers translate into traditional 
financial risk categories.
•	 In the third step, NLB Group assesses the probability 
and impact of each identified risk driver, using 
internal and external sources and methodologies. 
The assessment considers the geographic location 
and industry (segment) of the counterparty.
•	 Furthermore, NLB Group assesses how other 
factors (sources of variability) which determine 
the probability or the size of the impact, so-
called amplifiers, mitigants, and geographical 
heterogeneity, impact its operations.
•	 In the final step, the materiality of the impact is 
assessed. Considering probability and impact 
score, final vulnerability score is determined and 
assigned to each exposure. A heatmap tool is used 
for representation of vulnerability to each climate and 
environmental risk driver. 
 
In line with the internal risk management rules and 
procedures, NLB Group uses a 5-level scale for 
assessing climate-related physical and transition risk 
drivers and other environmental risk drivers: 
1
Low
2
Moderately
Low
3
Moderate
4
Moderately
High
5
High
A detailed assessment of each category is performed 
separately and will be described in the following 
chapters. First, an extensive materiality assessment of 
physical and transition risk was performed during 2023 
and updated 2024. The methodology for assessment of 
other environmental risks was changed in 2024, hence 
the new materiality assessment was performed as of 30 
June 2024 and updated as of 31 December 2024. 
Real estate plays an important role in the debate 
on the transition to a carbon-neutral economy. NLB 
Group’s evaluation process for ESG risk management 
in collateral is focused on real estate climate transition 
and physical risks. Identification and materiality of 
specific ESG risks for real estate in collateral is assessed 
through NLB Group’s methodology for environmental 
risks. Climate transition and physical risks are measured 
through real estate energy performance data and 
collateral location data.
Physical risk
Each of the identified physical risk drivers (presented 
in the previous chapter) is assessed from a probability 
(likelihood) and impact perspective. The assessment 
is performed in line with internally developed 
methodology, which relies on available climate and 
environmental data (including insurance companies’ 
loss statistics), vulnerability and climate studies available 
for the region (provided by different relevant state 
institutions), and expert judgement. While the probability 
of a severe physical risk event is evaluated based on 
the location (NUTS-3 level mapping) of the exposure, 
the impact of such an event relies more on the industry 
(segment) of the counterparty. Probability and impact 
scores are then combined into a vulnerability score. For 
Residential Mortgages, the Group assesses flood risk by 
using flood maps, which means that the exact flood risk 
level is determined based on the micro location (exact 
geospatial coordinates) of the real estate.
Climate scenarios
Assessment was performed for the short-term, medium-
term, and long-term period. While studies and scenarios 
mainly project temperature and climate change until 
2100 and climate change is a slow and gradual process, 
the Group has defined the time horizons for assessment 
of physical risks as follows: 
• Short term: until 2030 
• Mid-term: 2030–2050 
• Long-term: 2050–2100. 
 
Such assessment is used in the budget, forecast, or 
stress test process based on the defined time parimeter 
and maturity of the exposure. 
In relation to physical risk, the Group considers two 
different climate scenarios in the long-term period (after 
2050), namely pessimistic RCP 8.5 and optimistic RCP 
2.6 scenarios. Based on these two scenarios, impact 
assessments were performed for different physical risks 
and were used in the materiality assessment.

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A Representative Concentration Pathway (RCP) is 
a greenhouse gas concentration (not emissions) 
trajectory adopted by the IPCC. Four pathways were 
used for climate modelling and research for the IPCC 
Fifth Assessment Report (AR5) in 2014. The pathways 
describe different climate change scenarios, all of which 
are considered possible depending on the amount of 
greenhouse gases (GHG) emitted in the years to come. 
The RCPs—originally RCP 2.6, RCP 4.5, RCP 6, and  
RCP 8.5—are labelled after a possible range of radiative 
forcing values in the year 2100 (2.6, 4.5, 6, and 8.5 
W/m2, respectively). The Group decided to use RCP 2.6 
scenario, which is a "very stringent" pathway scenario, 
and RCP 8.5 scenario which assumes emissions will 
continue to rise throughout the 21st century. 
In the short-term period, the use of different climate 
scenarios for assessment of physical risk was assessed 
as not material and therefore not considered. Long-
term assessment of physical risk, considering both 
scenarios described, relies on the findings of climate 
studies performed for our region and different studies 
performed by the EU Joint Research Centre (JRC) where 
different climate scenarios were considered.
Findings of the materiality assessment of physical risk
Key findings on the latest assessment as of 31 December 
2024: 
•	 Short-term exposure to physical risk is not material; 
however, it is expected to increase gradually due to 
climate change. 
•	 Over the medium-term horizon, the level of physical 
risk is assessed as moderately low.  
•	 Over the long-term horizon, considering the RCP 2.6 
scenario, the level of physical risk is higher, although 
still at the moderately low level. Considering the  
RCP 8.5 scenario, the level of physical risk over the 
long-term is increased and assessed as moderate.  
•	 From the materiality perspective we can conclude 
that floods and drought are currently the only 
material risk driver in certain industries and regions. 
Other events are not material from a financial 
perspective, though they cannot be completely 
neglected. Chronic risk is also not determined as a 
material risk in the short- and medium-term. From 
the perspective of direct corporate exposure, mostly 
the Agriculture sector in some countries is materially 
exposed to physical risk (high and moderately 
high level of drought) in the mid-term horizon. 
Vulnerability to physical risk in other industries is 
less material. Within the short- and medium-term 
horizon, no exposure is allocated to the high-risk 
bucket. Considering the long-term horizon, 7% of 
the corporate portfolio is allocated to the high-risk 
bucket under the RCP 2.6 scenario and 17% under the 
RCP 8.5 scenario, which remains on the same level as 
in 2023. 
 
The impacts of climate change on physical risk 
exposure of NLB Group’s credit portfolio  
and business model (sensitivity)
The most relevant natural disasters are drought and 
floods, while hail- and windstorms are also frequent but 
less material. However, we can expect that its impact will 
increase in the long run if no adequate policy changes 
are implemented in a timely manner. Other events are not 
material for the region and the Group’s business model. 
A model for assessing flood risk based on national and 
EU flood risk zones was developed – determining flood 
risk on the actual location of the real estate collateral; a 
model for other countries, where NLB Group is present, 
is in development. For all collaterals in our portfolio, 
flood risk based on micro location (high, moderately 
high, moderate, moderately low, low) is expected to be 
determined. Based on the analysed data, floods and 
drought do cause material losses, but they do not have 
a material effect on the Group’s portfolio.  
Chronic physical risks in Slovenia are assessed as 
immaterial to the Bank’s collateral exposure.  
Some past losses in the region were observed in public 
infrastructure and agriculture, but such losses were 
mostly reimbursed by the government (impact on 
sovereign debt). Further on, as supported by insurance 
statistics, many losses caused by physical risk are 
covered by insurance which also limits the impact of 
these risks on the Bank’s performance.  
The Group’s credit portfolio is well diversified (from the 
industry and location perspectives) which reduces the 
impact of such events. Stress tests performed on the 
portfolio level reveal that some losses could occur due 
to physical risk, though with no significant impact on the 
Group’s performance. 
The impacts of climate change on physical risk 
exposure of collateral and real estate
These impacts could arise from both an increase of 
extreme weather events (acute impacts) as well as from 
gradual global warming (chronic impacts). A model for 
assessing acute flood risk based on national (Slovenian) 
flood risk zones and EU flood risk zones (NLB Group 
members) was developed – determining flood risk on 
the actual location of the real estate in collateral. For 
all collaterals in the Slovenian portfolio, flood risk (high, 
moderately high, moderate, moderately low, low) was 
determined; flood risk assessment on the micro location 
of real estate for NLB Group members is still upgrading 
as countries have different available data. Currently 
other physical climate risks are assessed through NLB 
Group methodology for environmental risks as not 
material to the Bank’s collateral exposure. NLB is in 
the process of obtaining flood end other physical risk 
exposure for all the collateral portfolio in NLB and  
NLB Group. Measures for reducing the climate physical 
risk of collateral are part of the credit approval process.   
 
Transition risk 
 
The assessment of transition risk is focused on the 
mid-time horizon. It is based on the assumption that 
the transition to a low-carbon economy will materialize 
by 2050, and that transition risk will peak in the mid-
term horizon (2030–2050) as defined by the Group. 
Afterwards the level of transition risk is expected to 
decrease. 
The assessment of transition risk factors is based on the 
UNEP FI methodology, which was elaborated by  
NLB Group to a more granular level. The methodology is 
combined with actual emission data of a counterparty 
or proxy emissions data. For Residential Mortgages 
the Group assesses transition risk by using energy 
performance certificate (EPC) labels, primary energy 
consumption and CO2 emissions, and other information 
derived from the EPC.  
The methodology assumes full implementation of the 
Net-Zero 2050 scenario. Other less optimistic scenarios 
(slower transition) are not considered in the materiality 
assessment of transition risk, while the level of transition 
risk is lower in such cases. However, the Group uses 
different scenarios in the climate stress test, which is 
described within the resilience analysis.   

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Findings of the materiality assessment of transition risk
Key findings on the latest assessment as of 31 December 
2024:   
•	 Transition risk is already recognized as a material risk 
driver and is expected to reach its peak over the mid-
term horizon.  
•	 Over the short-term horizon, the level of transition risk 
is assessed as moderately low.  
•	 Over the mid-term horizon, the level of transition risk 
will increase to moderate level.  
•	 Over the long-term horizon, the level of transition risk 
is expected to start decreasing.  
•	 As such, exposure to transition risk over the long-term 
horizon is less material, therefore the focus of the 
materiality assessment is the mid-term horizon. Using 
UNEP-FI methodology for classification of transition 
risk, only 4% of the corporate portfolio is allocated to 
the high-risk bucket and 11% to the moderately high 
risk bucket. 40% of the portfolio is allocated to the 
low or moderately low risk bucket and the remaining 
part is allocated to the moderate-risk bucket. 
•	 From the industry perspective, above-moderate 
exposures are in manufacturing, the wholesale and 
retail trade, and the construction and electricity 
production sectors in Slovenia and Serbia.Such 
exposures are less material in Kosovo and other 
countries. For these sectors, direct and indirect 
emission cost factors are contributing to the above-
average risk score, although many industries will 
also be heavily impacted by capital expenditure 
needs (higher, above average, CAPEX risk score). 
Country-wise, the overall transition risk is the lowest 
in Slovenia and highest in Serbia, even though the 
UNEP-FI methodology is not country specific. In 
countries other than Slovenia (the rest of NLB Group), 
we expect delayed transition. This means lower short-
term risk and faster transition in the mid-term period 
and hence higher risk in the mid-term period. 
 
The impacts of climate change on transition risk 
exposure of NLB Group’s credit portfolio  
nd business model (sensitivity) 
Transition risks already arise in the short term due to 
the EU’s determination reduce carbon emissions in 
accordance with its ambitious net-zero by 2050 strategy. 
With the implementation of NLB Group’s Net-Zero 
Strategy in 2023 it is expected that the impacts of 
transition risks will gradually diminish in the long run. 
Nevertheless, the Group assessed transition risk as 
more of a material than a physical risk. This can already 
be observed through higher energy and emission 
costs. There are certain industries which are directly or 
indirectly related to fossil fuels and such industries are 
considered riskier.  
The level of transition risk does not depend only on 
the industry itself but also on the companies (ESG 
awareness, strategy, efficiency, etc.) and their location 
(outside the EU there is less regulation).  
On the portfolio level, the Group does not face any 
large concentration of specific NACE industrial sectors 
exposed to climate risk, whereby the role of transitional 
risk is more prevalent. Based on industry segmentation 
of the portfolio and corresponding emissions, the Group 
has relatively low exposure to emissions-intensive 
sectors in its corporate clients’ business. There is some 
exposure in more emissions-intensive industries, such 
as energy, transportation, industry, and agriculture; 
however, exposure to clients with high emissions is 
rather limited. As part of its strategy, NLB Group does 
not finance companies that extract fossil fuels or operate 
coal-fired power plants. In Residential Mortgages 
the most important input for GHG calculation are the 
buildings’ energy performance certificates. 
In its initial round of NZBA targets, NLB Group has 
focused on fossil-fuel-based and highly energy-intensive 
sectors, such as Power Generation and Iron and Steel, 
and other sectors where the Bank has substantial 
emissions and/or exposure and available data. These 
include Residential Mortgages and Commercial Real 
Estate. Defined net-zero targets are regularly followed. 
Activities are underway for setting the second round 
of NZBA targets for sectors such as transport and 
agriculture. 
The impacts of climate change on transition risk 
exposure of collateral and real estate
NLB Group's Net-Zero Disclosure Report outlines the 
Group’s commitments regarding real estate, specifically 
Residential Real Estate (RRE) and Commercial Real 
Estate (CRE) as they represent an important part of 
exposure and financed emissions. 
The Group is dedicated to reducing financed emissions 
in these sectors as part of its broader goal to achieve 
net-zero emissions and through that reduce exposure 
to climate transition risk. Therefore, specific targets 
are set for reducing emissions from our real estate 
portfolio, which includes both RRE and CRE. The Group 
is committed to integrating sustainability criteria into 
its lending and investment decisions. This approach 
ensures that the Group’s real estate financing supports 
the transition to a low-carbon economy and aligns with 
overall sustainability goals.
Energy performance certificates provide banks with 
relevant information on the energy efficiency of 
buildings in collateral and exposure to climate transition 
risk, so an EPC data collection initiative is in force. NLB 
Group uses different sources and methods to obtain 
data on EPC of the real estate in collateral as the Group 
is present on EU and non-EU markets. On the Slovenian 
market there is the publicly available EPC database 
from the Ministry of the Environment and Spatial 
Planning and the full national base is periodically 
matched with NLB’s real estate in collateral; proxy EPC 
were also developed for collateral stock based on the 
national database. For new production information 
on EPCs is also collected from the borrower at loan 
origination and included in the NLB database, and 
official EPC has been mandatory for new residential 
mortgage loans for private individuals since the end 
of 2023 (before that only in cases when EPC was 
mandatory according to Slovenian law) which will, in 
time, increase the share of official EPC data. In other 
non-EU countries multiple difficulties were discovered 
during the EPC data collection initiative. In some 
countries EPCs are not established in the local legislation 
(e.g. Kosovo), while in others EPCs do exist but are not 
enforced by local law. NLB Group proactively acts on 
those markets so that official and proxy calculations 
of EPC and other energy performance documents are 
obtained where possible. All missing EPCs in the NLB 
and NLB Group portfolio are periodically modelled 
based on available characteristics of real estate in 
collateral (specifically for each country). Additional 
measures are in development to increase the share of 
official EPC data on all markets.

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Overview of vulnerability 
to physical and transition 
risk by country and by 
industry 
 
The results of the materiality assessment of transition 
and physical risk over the medium-term horizon, as 
explained in the previous chapters, are presented in the 
following two charts. The first chart shows the exposure 
of the corporate portfolio to physical and transition risk 
by country, and the second by industry.
 
Other environmental risk
In addition to physical and transition risk assessment, 
NLB Group has conducted an assessment of other 
environmental risk on the Group level. Besides EBRD 
methodology, the Bank also uses the ENCORE 
knowledge database, which provides assessment 
of other environmental risks from the dependency 
(depletion of resources, ecosystem service disruption, 
biodiversity loss, climate change impact) and impact 
perspective (pollution, land use and habitat degradation). 
The ENCORE knowledge database provides a mapping 
tool to link specific economic sectors to their natural 
capital dependencies and impacts. It also provides a 
risk matrix that categorizes risks by their risk drivers, 
severity, and likelihood. Using the ENCORE database 
we have linked the environmental risks to our credit 
portfolio to determine the vulnerabilities. For economic 
activities where ENCORE assessment is not available 
(e.g. Wholesale and Retail Trade), EBRD methodology  
is applied. 
ENCORE does not provide the assessment over 
the different time horizons and does not consider 
different climate scenarios. Therefore, the assessment 
of other environmental risk based on ENCORE and 
EBRD methodology is defined as mid-term horizon 
assessment. However, other sources like the Aqueduct 
Water Risk atlas can be used to surpass this deficiency 
and to address each specific risk. Combining ENCORE 
and the Aqueduct Water Risk Atlas, assessment of water 
stress risk over different time horizons and climate 
scenarios was performed. 
3.2
3.0
2.8
2.6
2.4
2.4
2.0
           1
1.5
2
2.5
3
3.5
Slovenia
Serbia
North Macedonia
Montenegro
Kosovo
Bosnia and 
Herzegovina
Other
Physical Risk
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
           1
1.5
2
2.5
3
3.5
A
C
G
L
I
B
F
K
H
M-S
E
D
 BIH
 Kosovo
 Montenegro
 North Macedonia
 Serbia  
 Slovenia
 Other
Physical Risk
Figure 8: NLB Group physical and transition risk by country (as of 31 December 2024) 
Figure 9: NLB Group physical and transition risk by industry (as of 31 December 2024) 
Transition 
Risk
Transition 
Risk
 A	
Agriculture, Forestry and Fishing
 B	
Minning and Quarring
 C	
Manufacturing
 D	
Electricity, gas, steam and air condiioning supply
 E	
Watter supply, sewerage, waste managment  
and remedetion activities
 F	
Construction
 G	
Wholesale and retail trade, repair of motor  
vehicles and motorcycle
 H	 Transportation and storage
 I	
Accomodation and food service activities
 K	
Financial and insurance activities
 L	
Real estate activities
 	
Other: J, M-S	

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5,0
4,0
3,0
2,0
1,0
0.0
0,5
1
1,5
2
2,5
3
3,5
4
4,5
5
Findings of the materiality assessment of other 
environmental risk
NLB Group a performed the materiality assessment of 
other environmental risk as of 31 December 2024. Key 
findings were as follows:
•	 Short-term exposure to other environmental risk is not 
material; however, it is expected to gradually increase 
and will reach its peak in the mid-term horizon.
•	 Over the medium-term horizon, the level of other 
environmental risk is assessed as moderately low.
•	 In contrast to transition risk, other environmental risk is 
not expected to decrease in the long-term. 
•	 ENCORE methodology (combined with EBRD 
methodology) was applied to the corporate portfolio. 
17% of the portfolio is allocated to the above-moderate 
risk level, of which 8% is allocated to the high-risk 
bucket. 26% of exposure is allocated to the moderate 
risk level and the remaining 57% is allocated to the low 
or moderately low risk bucket.  
  
The impacts of climate change on other environmental 
risk exposure of the portfolio 
Exposure to other environmental risk (dependency on 
ecosystem services, including biodiversity loss, and impact 
on the ecosystem), is not material in the short run, though 
its long-term potential impact is taken into consideration. 
In the short-term and mid-term horizon risk from the 
impact perspective prevails while economic activities that 
cause harm to the environment will be subject to increased 
regulatory scrutiny. In the long-term horizon dependency 
perspective should also be considered due to possible 
nature degradation, also driven by climate change. 
Considering the impact, dependency, and materiality 
perspectives, mainly Agriculture is significantly vulnerable 
to other environmental risks. Other industries are less 
affected, although there are some specific industries 
which are either dependent on certain natural assets or 
are negatively impacting the environment and will be 
subject to greater regulatory scrutiny. The main exposure 
in the Agriculture sector is in Serbia; therefore, Serbia is 
more vulnerable to other environmental risks than other 
countries in our portfolio. This can be observed from the 
charts below, which represent the materiality of other 
environmental risk from the impact and dependency 
perspectives. Only exposures where impact and 
dependency assessment is available in the ENCORE 
database are shown.
3.5
3
2.5
2
1.5
1
           1
1.5
2
2.5
3
3.5
Other
Slovenia
Serbia
Montenegro
North Macedonia
Kosovo
Dependency
Bosnia and Herzegovina
Figure 10: NLB Group dependency and impact risk by country (as of 31 December 2024) 
Impact
A Agriculture, Forestry and Fishing
C Manufacturing
I Real estateactivities
B Minning and  
Quarring
E Construction
H Financial 
and insurance 
activities
F Transportation and storage
J Other
Dependency
D Electricity, gas, steam and 
air condiioning supply
G Accomodation 
and food service 
activities
Figure 11: NLB Group dependency and impact risk by industry (as of 31 December 2024) 
Impact
 BIH
 Kosovo
 Montenegro
 North Macedonia
 Serbia  
 Slovenia
 Other
 A	
Agriculture, Forestry and Fishing
 B	
Minning and Quarring
 C	
Manufacturing
 D	
Electricity, gas, steam and air condiioning supply
 E	
Construction
 F	
Transportation and storage
 G	
Accomodation and food service activities
 H	 Financial and insurance activities
 I	
Real estate activities
 	
Other: J, M-S	

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E1-2 Policies 
related to 
climate change 
mitigation and 
adaptation
NLB Group’s transition plan to achieve net-zero 
emissions by 2050 is underpinned by a comprehensive 
set of policies that manage emissions-intensive and 
climate-vulnerable activities.  A key implementation is 
the adoption of policies and internal acts that integrate 
climate mitigation and adaptation into core financing 
operations, such as loan origination, underwriting, 
risk management, and its own operations.
 
These policies ensure that climate-related risks and 
opportunities are embedded in decision-making 
processes, guiding the approval of loans and investments 
in alignment with the Group’s Net-Zero targets. They 
focus on the phase-out of GHG-intensive assets by: 
•	 reducing exposure to high-emission sectors in line 
with emissions reduction targets, 
•	 climate-related lending and investment by integrating 
climate-related criteria to ensure financed projects 
contribute to emissions reduction, 
•	 portfolio engagement by supporting clients’ transition 
to a low-carbon economy with climate transition 
plans and aligned projects, 
•	 and safeguards against adverse impacts by 
ensuring all transactions and investments adhere to 
environmental and social governance standards to 
minimize negative environmental consequences. 
 
NLB Group has also established a range of policies 
focusing on reducing emissions in its own operations  
and enhancing energy efficiency.
Climate-related risk 
management policies
The risk management function defines rules about 
risk appetite, risk strategy, credit risk, and other 
risk-related topics, which are embedded in policies 
and other internal acts. Unless stated otherwise, all 
presented policies in this chapter apply to all NLB 
Group core financial members, and their management 
boards are the most senior level responsible for their 
implementation. At the operational level, employees 
in various departments in corporate banking, risk 
management, restructuring, and others have to adhere 
to rules and procedures. The policies are available to 
employees in the register of internal acts, while affected 
clients are informed about their contents through 
communication in sales procedures, due diligence, 
and agreements.
Risk Appetite and Lending Policy
Content and purpose: Integrates sustainable finance 
and ESG risks into the business strategy, with a focus 
on phasing out coal industry financing and setting 
net-zero targets for high-emission sectors.
ESG Exclusion List (on the NLB website)
Content and purpose: Identifies sectors and risky 
investments such as coal, oil, and deforestation for 
exclusion from NLB’s financing portfolio.
GHG Emissions Data Collection and Assessment
Content and purpose: Mandates data collection for 
clients with significant exposure, tracking carbon 
intensity and ensuring progress toward sector-specific 
emissions reduction targets.
Criteria and Procedures for Granting Transactions to 
Legal and Private Entities in NLB and NLB Group
Content and purpose: Defines transaction approval 
criteria, emphasizing risk assessment, client 
cooperation, and operational standardization. It 
applies to legal and private entities but excludes 
private individuals and treasury transactions. The 
policy aligns with NLB Group Code of Conduct, Anti-
Corruption, AML, ESG Due Diligence frameworks, and 
EBRD/MIGA standards. Collaboration with clients, 
regulators, and internal teams ensures compliance.
Environmental and Social Transaction 
Categorization Methodology Framework in  
NLB and NLB Group
Content and purpose: This policy assesses and 
manages environmental and social risks in 
transactions, promoting responsible practices 
among corporate clients of NLB and other banking 
members, excluding retail financing but covering 
individuals in business activities. It addresses climate 
change mitigation, water resource sustainability, 
circular economy transition, pollution prevention, 
and biodiversity protection while identifying and 
managing associated risks. Monitoring includes 
exclusion list screening, compliance checks, project 
categorization, ESG risk assessment, and continuous 
oversight of transactions.
NLB and NLB Group Lending Policy for  
Non-Financial Companies
Content and purpose: The policy defines transaction 
approval principles based on client creditworthiness, 
industry concentration, ESG factors, and financing 
purpose, reflecting NLB Group’s risk appetite. It 
aims to generate value while avoiding speculative 
transactions. Monitoring includes creditworthiness 
assessment, ESG compliance, collateral requirements, 
and ongoing oversight. The policy guides employees 
on responsible lending practices and governance.
Lending Policy for Specific Client Segments in  
NLB and NLB Group
Content and purpose: The policy defines reference 
frameworks and principles for approving transactions 
for specific client segments, including municipalities, 
state-owned enterprises, international corporates, 
project finance, and farmers. It complements the 
Lending Policy for Non-Financial Companies by 
specifying rules for these segments. It addresses risks 
related to creditworthiness, industry concentration, 
ESG factors, and financing purposes, ensuring value 
generation while avoiding speculation. Monitoring 
includes credit assessments, ESG compliance, 
collateral requirements, and ongoing oversight. 
The policy guides employees on governance, 
sustainability, and compliance.

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General Methodology for Credit Rating Classification 
in NLB and NLB Group
Content and purpose: The methodology defines 
credit rating classification of legal entities and 
entrepreneurs, excluding clients subject to specialized 
methodologies. It is based on financial and qualitative 
indicators, risk assessment, and creditworthiness 
evaluation, integrating ESG factors. Monitoring 
includes regular rating updates, qualitative 
assessments, and ESG risk adjustments. The policy 
guides employees on credit assessment and risk 
governance.
Climate change and 
energy-related policies
NLB Group Carbon Footprint Measurement and 
Reporting Policy
Content and purpose: The policy defines the 
measurement, management, and reporting of the 
NLB Group’s operational performance in terms of CO2 
emissions (Scope 1, Scope 2, and limited Scope 3).
The policy follows the Greenhouse Gas Protocol 
Standard, specifically the Corporate Accounting and 
Reporting Standard, prepared by the World Resources 
Institute/World Business Council for Sustainable 
Development. Until 2024, the external assurance of the 
carbon footprint report was done by the Jozef Stefan 
Institute, and the calculations verification protocol 
was ISO 14064-3:2019: Greenhouse gases - Part 3: 
Specification with guidance for the validation and 
verification of GHG assertions.
General objectives of the policy are the following:
1. To reduce CO2 emissions footprint from own operations 
and hence contribute to the fight against global 
warming.
2. To comply with regulatory demands.
3. To set climate-related KPIs.
4. To identify the largest emission sources and take 
adequate measures for cost-effective reduction.
5. To achieve the ultimate goal of being carbon neutral 
by no later than 2050.
6. To meet the needs of external and internal 
stakeholders.
7. To improve corporate reputation and accountability 
through public disclosure and leadership. 
NLB Group Real Estate Strategy
Content and purpose: The strategy refers to the 
entire portfolio of NLB Group real estates (RE) and 
is divided into three main pillars: in-use RE, run-off 
RE, and development RE. The sustainable emphasis 
in the document focuses on investments in energy-
efficient sources, using energy from renewable 
sources, and decreasing the amount of waste to 
reduce the operational carbon footprint. A special 
sustainability team within the real estate area is to be 
established with the responsibility of optimizing in-use 
RE. In addition to the already mentioned priorities, 
it would focus on upgrading the RE databases 
with environmental KPIs and predicting measures 
to reach set targets based on already executed 
measurements and the targets set in 2025. Further to 
this, space optimizations (including digitalization and 
remote work possibilities) and space demands are 
also incorporated, with all eventual excess space in 
premises and non-business-related premises to be 
monetized or used as part of local social responsibility 
projects. Each NLB Group member is responsible for 
the implementation of the strategy in its entity.
Sustainable Car Fleet Management and Company 
Car Policy
Content and purpose: The policy responds to the 
NLB Operational Emissions Net-Zero Strategy 
and supplements the policy on measuring and 
reporting operational carbon footprint. It defines 
the assumptions and emission model for achieving 
the NLB Group's operational net-zero emissions by 
2050. The policy’s main goals are oriented towards 
using cleaner fuels and technologies, electrifying 
the internal NLB Group fleet, and considering 
the limitations of the electric car park (efficient 
charging infrastructure and range). It further sets 
the foundation for cooperation with external and 
contracted suppliers. The policy is adopted at the NLB 
Group level, where NLB is the policy owner and NLB 
Lease&Go is in the role of a steering function. Each 
NLB Group member is responsible for the adoption 
and implementation of the policy in its local entity.
Regulation on Work from Home
Content and purpose: The regulation outlines 
prerequisite conditions and regulations for work from 
different locations (home or abroad). It specifically 
addresses the relevance, procedures to gain 
this right, detailed health and safety regulations, 
data protection, and information infrastructure 
specifications, and follows all national health and 
safety regulations. It concerns all employees in NLB 
whose nature of work allows for work from home.

For more than a decade, the 
NLB Youth Sports project 
has been supporting dozens 
of sports clubs in many 
disciplines, taking more than 
10,000 young people to sports 
fields every year, promoting 
fair play, responsible behaviour 
and a healthy lifestyle.
We help build 
resilience and 
strengthen 
values such 
as discipline, 
responsibility 
and 
cooperation.

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Net-Zero portfolio 
strategy
 
Establishing an emissions 
baseline for target setting 
and lever identification
NLB Group’s net-zero journey aligns with the NZBA7 
Guidelines for Climate Target Setting for Banks, focusing 
on defining key sectors, levers, and establishing a 
comprehensive emissions baseline. In establishing 
the baseline for defining key sectors and levers for 
the management of portfolio financed emissions, NLB 
Group aligns its reporting and target-setting processes 
with distinct regulatory frameworks. The total financed 
emissions disclosed publicly follow the Pillar III Basel 
framework , as defined by the European Banking 
Authority (EBA), focusing primarily on non-financial 
corporations and exposures in the banking book. This 
provides transparency on risk and corporate exposure. 
For target-setting and the establishment of an emissions 
baseline, NLB Group refers to the broader perimeter of 
the Net-Zero Banking Alliance (NZBA) guidelines, which 
extend to a wider range of counterparties, including 
general governments, credit institutions, other financial 
corporations, non-financial corporations, and households. 
For the 2021 baseline established in the 2023 target 
setting exercise, the total financed emissions, under 
the NZBA framework, of NLB Group amount to 2,516 
kilotons of CO2. This includes Scope 1 and Scope 2 client 
emissions from the Bank’s lending portfolio, as well as 
financed emissions from the Bank’s investment portfolio, 
encompassing both debt and equity investments. 
The implementation of the CSRD mandates a significant 
number of clients to report on their emissions. This, in 
turn, will enable the Bank to progressively incorporate 
the Scope 3 emissions of its clients into its financed 
emissions baseline. 
NLB Group remains committed to evolving its 
methodologies and refining its commitments in a 
dynamic process requiring continuous resource 
allocation and adaptation. 
Baseline breakdown by 
asset class 
Nearly 50% of baseline emissions are linked to 
sovereign bond exposure. However, significant concern 
arises from the methodological double-counting in 
financed emissions, as emissions from clients, previously 
accounted for in corporate and retail loans, are included 
redundantly when aggregating at a national level within 
sovereign bond emissions. For the sovereign bond 
portfolio, GHG emissions for 2020 were applied, with 
Scope 1 emissions attributed using GDP adjusted by PPP.
The lack of consensus on metrics and methods 
for calculating country-level emissions presents 
challenges, particularly in deciding whether to include 
governmental, territorial, production, or consumption 
emissions, and whether to account for LULUCF. The time 
lag in verifying data further complicates the process. 
As a result, the decarbonization process is expected 
to unfold indirectly, with limited practical approaches 
currently available. Emissions are concentrated in 
Slovenia and Serbia, which together account for nearly 
80% of total financed emissions, primarily due to 
financial exposure rather than carbon intensity.
Figure 12: NLB Group baseline 2021, split by asset class and 
entity, Total 2.516 ktCO2
49% Sovereign 
bonds
46%

Corporate loans
Mortgages 
5%
Car loans 
 1%
NLB d.d
39%
38% 
NLB Komercijalna Banka, Beograd
NLB Banka, Skopje  
8%
5% NLB Banka, Banja Luka 
3% NLB Banka, Sarajevo
NLB Banka, Prishtina  
5%
2% NLB Banka,  Podgorica
0% Lease & Go 
E1-3 Actions and resources related to climate 
change mitigation and adaptation
Figure 13: NLB Group baseline 2021 split by asset class and 
entity (total=2,516 ktCO2)
7 Guidelines for Climate Target Setting for Banks

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Figure 14: Split of NLB Group financed emissions by 10 NZBA priority sectors (ktCO2)
564
251
NLB Group
Power
Commercial Real Estate
Iron & Steel
Residential Real Estate
Agriculture
Road Freight Transport
Aluminium
Oil & Gas
0% Cement
0% Coal
4%
1%
19%
31%
3%
4%
18%
19%
8%
9%
41%
42%
Key identified levers
Among the 10 carbon-intensive priority sectors eligible 
under NZBA, approximately 95% of financed emissions 
are concentrated within six specific sectors: Agriculture, 
Residential Real Estate, Commercial Real Estate, Road 
Freight Transport, Iron & Steel, and Power Generation. 
In the agricultural sector, there is currently no well-
established net-zero pathway. Moreover, the sector 
exhibits significant heterogeneity, encompassing a 
diverse range of activities such as crops, livestock, 
fishing, and forestry. Obtaining client-level data proves 
challenging due to its limited availability, primarily 
because a substantial portion of the portfolio is 
concentrated among smaller companies. In road freight 
transport, challenges related to data are analogous to 
those encountered in agriculture. Furthermore, there are 
no anticipated short-term technological advances in 
the near future. The progress in these two sectors will be 
monitored, with specific targets for each sector expected 
to be disclosed in the second phase of target setting. The 
Oil & Gas, Cement, Coal, and Aluminium sectors were 
excluded from the first round of target setting due to 
their non-material exposure, both in terms of emissions 
and financial impact within NLB Group's portfolio.
Therefore, for the initial set of net-zero targets, NLB 
Group set objectives for the four sectors considered most 
significant in terms of emissions, along with the financial 
exposure to these sectors. The four sectors collectively 
contribute to approximately 50% of financed emissions 
within the prioritized sectors identified by the NZBA.

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Key actions
Building on the established baseline, NLB Group's 
decarbonization strategy targets the most carbon-
intensive sectors identified in the first round of target 
setting, namely Power Generation, Iron & Steel, and 
Commercial & Residential Real Estate. Key actions, 
outlined below, focus on reducing emissions in these 
sectors, which represent a significant share of the 
Group’s financed emissions.
•	 Data Collection – Enhancement of data collection 
processes to obtain reliable emissions data from 
clients, with a focus on key emission sources (Scope 1, 
Scope 2, and Scope 3).
•	 Methodology Improvements – Continuous refinement 
of calculation and monitoring processes to ensure 
alignment with evolving regulatory frameworks and 
industry best practices.
•	 Portfolio Monitoring – The establishment of portfolio 
monitoring for emissions intensity to track progress 
and ensure effective steering of commitments in 
carbon-intensive sectors.
•	 Client Engagement – Engagement with clients across 
relevant sectors to implement decarbonization plans, 
ensuring alignment with NLB Group's targets and 
facilitating the transition to low-carbon alternatives.
•	 Portfolio Steering and Capital Allocation – Focused 
financing activities in key sectors based on set 
targets, with a commitment to mobilize EUR 1.9 billion 
in sustainable and transition financing by 2030.
 
Robust data collection is essential for tracking progress 
across the portfolio and enabling effective action where 
reliable data is available to drive measurable impact. 
Specific actions are tailored to each sector, addressing 
unique decarbonization challenges.
In Power Generation, the focus is on supporting clients' 
transition through renewable energy projects and plant 
upgrades. In Iron & Steel, NLB Group will facilitate the 
adoption of low-emission technologies by financing 
credible transition plans. For Commercial Real Estate, 
NLB d.d. prioritizes the financing of energy-efficient 
new builds and promoting the retrofitting of existing 
properties. In Residential Real Estate, NLB d.d. aims to 
support energy-efficient homes and retrofitting efforts 
through green financing solutions. 
Sector-specific key actions, levers, and achieved GHG 
reductions for the transition plan implementation are 
further elaborated under Disclosure E1-4, alongside 
sector-specific targets and disclosures.
Operational 
emissions Net-Zero 
strategy 
The operational Emissions Net-Zero Strategy is fully 
in line with the Paris Agreement (1.5 °C temperature 
increase) trajectory. Methodologically, the Operational 
Strategy is built on Greenhouse Gas Protocol and 
it incorporates the Bank's commitment to become 
net-zero by 2050 (NZBA), while fulfilling the 
requirements of the SBTi. Also, relevant EU legislation 
with an impact to reduce the potential of GHG emissions 
has been transferred into principles and assumptions 
of the NLB Group operational emission model and 
reduction target setting8.  
Establishing an 
operational emissions 
baseline 
Even though NLB Group started to report its operational 
carbon footprint already in 2021 for the period  2019–
2021, the Operational Emissions Net-zero Strategy has 
been harmonized with the Portfolio Net-Zero Strategy 
and sets its baseline year to 2021. The Strategy was 
prepared according to the internationally recognized 
carbon footprint corporate reporting standard, 
the Greenhouse Gas Protocol. For the purpose of 
calculation of NLB Group’s carbon footprint the 
Corporate Standard (Corporate Accounting and 
Reporting Standard) and Corporate Value Chain (Scope 
3) Accounting and Reporting Standard were used. In 
setting the approach for consolidating GHG emissions, 
NLB Group followed the accounting principles and 
hence used the financial control approach in terms of 
setting organizational boundaries.
The calculation was made using key principles 
as introduced by the GHG Protocol: relevance, 
completeness, consistency, transparency, and accuracy. 
To provide the highest level of the adoption of key 
principles, a centralized approach was used for data 
gathering and calculation, i.e. data were gathered and 
calculated on the individual group member level and 
reported to the corporate level, where the total  
NLB Group GHG emissions were calculated. 
The Operational Emissions Net-Zero Strategy considers 
full Scope 1 and Scope 2, and limited Scope 3, including9: 
•	 Category 1 (Purchased Goods and Services): use of 
paper and water supply
•	 Category 3 (Fuel- and energy- related activities):  
Fuel- and energy-related activities not included in 
scope 1 (well to tank - WTT) or scope 2 (transmission 
and distribution losses – T&D)
•	 Category 5 (Waste Generated in Operations) 
•	 Category 6 (Business Travel) 
•	 Category 7 (Employee Commuting) of GHG Protocol 
Scope 3
 
›› For details on the exclusion list with detailed 
explanations of each Scope and Category, please refer to 
Chapter E1-6.
8 Energy efficiency Directive, National Energy and Climate Plan
9 NLB Group operational emissions measurements for 2021 do not yet include the Scope 3 categories water, waste, and business travel, since the data were insufficient at the time; however, it develops the trajectories until 2050.

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Operational emissions 
model
NLB Group’s operational emissions model has been 
prepared based on the Paris Agreement 1.5°C trajectory, 
the EU’s climate change mitigation obligations, input 
data from carbon footprint calculations, assumptions on 
the level of each emission source, and various already 
planned emissions reduction activities. The model 
provides a tool to explore potential changes in net-
zero and intermediate targets using potentially stricter 
emissions targets or requirements.
NLB Group’s net-zero emissions baseline GHG emissions 
account for 35,804 t CO2eq in 2021 for all reported 
scopes (considering the number of NLB Group members 
at the time). Projected possible reductions have 
been determined to guide the implementation and 
operational strategy. Using the NLB Group emissions 
model and relevant assumptions, along with planned 
activities and legislative measures, significant reductions 
in emissions are anticipated by 2050 and 2030 
compared to the baseline year 2021.
The strategy trajectories follow the EU proposal, which 
is in -line with the Paris Agreement, to reduce emissions 
by 55% by 2030 and 90% by 2040 (EU target proposal). 
The highest emissions reduction is to be achieved in 
Scope 2.1, electricity usage. NLB Group recognizes the 
immediate need to start preparing everything necessary 
to reach demanding net-zero and intermediate targets 
and start implementing the NLB Group Operational 
Emissions Net-Zero Strategy. 
Scope 3.6
Scope 3.7
Transport model
Electricity model
Refrigerants model
Vehicles model
Building model
NLB Group 
Emissions model
Scope 1.1
Fuels
Scope 1.2
Pasenger vehicles - fuels
Special vehicles - fuels
Scope 1.3
Refrigerants
Scope 2.1
Electricity - El. vehicles
Electricity offices
Pasenger km
Pasenger km
Scope 2.2
Disctrict heating
Scope 3.1
Paper/Water
Scope 3.5
Waste
Figure 15: Structure of the NLB Group Net-Zero Operational Emissions Model

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Table 15: Key energy efficiency and emission reduction measures 
File of operation
Measure category
Activities in 2024 in NLB Group
Electricity supply 
Zero-carbon electricity 
procurement
Continuation of zero-emissions supply in Slovenia and Serbia 
and as of August onwards also North Macedonia. 
Renewable electricity 
self-sufficient supply 
Review of PPA possibilities in the Region
Installation of solar power plants where possible according to technical capabilities 
of the facilities and the possibility of obtaining appropriate approvals
Energy 
consumption 
Energy efficiency
Start of preparations for energy audit visits to all 
high-consumption locations (Serbia)
Energy certification of all RE and adapting renovations 
according to energy class (Sarajevo)
Installation of energy-efficient windows in the renovated branches,
 Installation of LED lights when renovating facilities and motion sensors for lights
Full or partial switching-off of night lighting and illuminated signs at night 
Adjusting the lighting intensity depending on the number of employees in the room 
Heating & Cooling
Recommended heating and cooling temperatures where possible (maximum 
heating during winter is 21°C, during summer maximum cooling is 25°C). 
Installation of BMS / CNS systems where possible and economically justifiable 
Replacing fossil fuels heating with heat pump heating where possible 
Reduction of time for ventilation/heating in facilities and, where technically 
possible, an increase of the percentage of waste air recovery 
Resources use
Water
Reduced water consumption by installation of water pipes with sensors
Fixing malfunctions in water infrastructure
Paper
Continuation of achieving set goal in Paperless project
Waste
Separation and start of activities (in some cases together with utility 
companies) to provide more exact waste consumption volumes.
Waster & Water
Raising awareness among employees on waste 
separation and resources use (reduction)
Employee's commute
Possibility to work from home
Sustainable living
Celebrating Earth Day
Sustainability Festival with a special emphasis on workshops 
on Digital Waste Cleaning and Sustainable Mobility
Real estate use
De-investment
Optimization of space-demand 
 
 
Relocation to facilities with optimized areas and more energy efficient facilities 
Sale of facilities not needed for operations 
Renovation
Renovation of buildings and implementation of energy-efficient materials/devices 
Sustainable 
mobility
 Fleet
Fleet replacement for hybrid, plug-in hybrid, and electric vehicles
Installation of electric vehicle charging stations
Energy consumption and energy efficiency 
In accordance with the accepted Operational Emissions 
Net-Zero Strategy, the necessary action plan for 
individual NLB Group members is being prepared, to 
achieve the goal of being carbon neutral by 2050 or 
sooner. Electricity consumption represents over 30% of 
the contribution to the operational CO2 footprint; when 
adding heating and cooling, this is over 50% of all NLB 
Group CO2 operational emissions. For this reason, NLB 
Group places considerable focus on reducing electricity 
consumption and ensuring that electricity is purchased 
from zero-emission sources where this is possible and 
in accordance with local energy legislation and the 
availability of CO2-free sources. 
To achieve the goal of net-zero by 2050, a 
comprehensive review of individual buildings that 
represent the largest consumption of energy and/or are 
the least energy efficient is being conducted. 
In addition, a detailed real estate database has been 
established (iNep) for all NLB Group properties, where 
various indicators of energy consumption, including 
calculation of CO2e, are visible. Such an approach 
provides additional information on facilities that need 
increased attention to energy efficiency. 
Waste 
In NLB Group, we strive to separate all waste according 
to various materials, mainly paper, plastic, organic 
substances, and glass, which are removed by local 
utility companies. Hazardous waste, construction waste, 
and waste electronics are also sorted and disposed of 
into the appropriate containers or to an appropriate 
disposal site. We constantly strive to increase awareness 
among employees to reduce the generation of waste. 
In some locations we also compress certain waste 
ourselves, which reduces the need to take waste to the 
disposal site. 
Water 
When renovating buildings, we look into the possibility 
of installing taps with water flow sensors, as well as 
the installation of toilet cisterns with the possibility of 
flushing different amounts of water. We constantly strive 
to increase awareness among employees regarding the 
reduction of water consumption.

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Sustainable mobility 
Preventing and mitigating the negative impacts of 
climate change is vital for NLB Group. In 2022, the 
entire NLB Group adopted the umbrella NLB Group 
Sustainable Car Fleet Management and Company 
Car Policy, which all NLB Group members follow in 
all member countries to achieve the replacement of 
fossil-powered fleet vehicles with alternative-powered 
vehicles, according to the plan and in alignment with 
the possibilities and planned costs of the vehicle 
replacement.
Table 16: Overview of car mix in NLB Group
Status
Status
Plan
2023
2024
2025
Plug-in hybrid (PHEV)
2%
15%
16%
Hybrid (HEV)
19%
37%
58%
Battery electric 
vehicle (BEV)
15%
23%
26%
Internal combustion 
engine vehicle (ICE)
64%
25%
0%
Note: Summit Leasing Slovenia and Mobil Leasing, Zagreb are not 
included.
In the NLB Group’s Operational Emissions Net-Zero 
Strategy it is assumed that the NLB Group replacement 
of fossil-powered fleet vehicles with alternative-
powered vehicles will continue to take place in all NLB 
Group members in the four-year cycle. The second 
replacement cycle starts in 2025 and will last until 
2029. The first important milestone for the NLB Group 
Fleet will be achieved in 2025 as all vehicles with 
internal combustion engines (ICE) will be replaced 
with alternative-powered vehicles. In addition, the 
main emission reduction measure will be vehicle fleet 
modernization with a strong increase in the share of 
battery electric vehicles (BEV). 
 
Key activities in the electrification of the fleet: 
•	 Use of cleaner fuels and technologies.
- Efficient vehicle use: raising environmental 
awareness of drivers and ECO driving.
- Respect for the speed limits.
- Careful fleet company car selection between 
BEV, PHEV, and HEV based on Total Rental  
Costs (TRC).
- Usage comparison, and based on operational 
requirements for each working position or 
specific use.
- Supporting the change in the mindset of 
company car users.
- The FMO (Fleet Management Office) will follow  
new technologies and organize presentations 
and training, if needed, to ensure a smooth 
transition. 
- Use of electric energy obtained from RES 
(Renewable Energy Sources) to support own 
company car charging network. 
•	 Limitation of the electric car range risk (selection of 
cars based on demand and real range).  
•	 Efficient charging infrastructure (higher capacity 
batteries and efficient and faster charging will 
contribute to better BEV range and usability). 
 
Paper use – paperless project
NLB Group is actively encouraging the reduction of 
paper use while enhancing the digitalization of its 
operations, including digitizing services and client 
documents, as well as automating and streamlining 
internal processes across the Group. The goal is to 
improve user experience, boost operational efficiency, 
improve employee and operational efficiency and 
minimize environmental impact.  The Paperless 
Collaboration project, initiated in 2020, aims to enhance 
user experience, increase operational efficiency, and 
reduce environmental impact. The objective is to achieve 
a 50% reduction in paper prints by 2025 (compared to 
2019) through the elimination of paper use wherever 
possible, supported by optimized digital processes  
and tools.  
 In 2024, the largest decline was achieved in NLB 
lowering prints by 18% (by 2.2 million pages compared 
to 2023). Among all banks in the Group, NLB KB 
Belgrade has the largest share in paper usage (47%) 
and the biggest environmental impact by lowering 
prints by 3 million pages (9% less prints than in 
2023). Not all NLB Group members had a reduced 
paper consumption due to anti-money-laundering 
requirements, high sales growth, and limited possibility 
of usage of electronic signature.
130,685
119,272
108,450
89,841
73,433
2019
2020
2021
2022
2023
2024
-9%
-9%
-17%
-18%
17%
31%
68.448
48%
-7%
44%
Figure 16: Paper consumption in NLB Group: number of prints (in thousands)

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Development of GHG 
reduction targets 
Financed emissions, falling under GHG Protocol Scope 
3 Category 15, account for 99.9% of total emissions 
within NLB Group, making them the primary focus of 
our emissions reduction targets. While the Operational 
Emissions Net-Zero Strategy is in place, operational 
emissions targets will be defined and implemented 
in 2025. This approach highlights the pivotal role of 
portfolio emissions in achieving NLB Group's long-term 
climate goals.
NLB Group uses science-based scenario pathways to 
limit global warming to 1.5°C, committing to meet its 
2030 sector targets without reliance on offsets. Instead, 
the Group focuses on monitoring industry standards 
for offsets as they evolve. Targets, developed under 
internal risk supervision and executive approval, are 
aligned with NZBA guidelines and will be reviewed 
every five years to remain consistent with international 
agreements or national goals.
NLB Group’s Net-Zero Portfolio Strategy, which covers 
financed emissions (Scope 3, Category 15), addresses 
lending activities that include clients' Scope 1 and Scope 
2 emissions. Initial emissions reduction targets were 
set within 18 months of joining the NZBA, focusing on 
the identified priority sectors under the established 
baseline, including high-emission industries and key 
areas of financial exposure, as detailed in the chapter 
E1-3 Decarbonization Actions and Levers, where 
prioritization is explained. The second round of target 
setting, encompassing additional relevant sectors, is 
scheduled for public disclosure in Q2 2025, marking 
the 36-month milestone of NLB’s Net-Zero NZBA 
commitment.
However, significant gaps remain in Scope 3 data 
quality, particularly for small and medium-sized 
enterprises in the SEE region. NLB is committed to:
•	 Encouraging client participation in GHG accounting 
and reporting.
•	 Enhancing proxy calculation methodologies through 
collaboration with leading data providers.
•	 Continuously refining target-setting approaches to 
align with international best practices.
•	 Including facilitated emissions from capital market 
activities in set targets by November 2025.
•	 Integrating Scope 3 client emissions into target setting 
and the overall target structure by 2026.
E1-4 Targets related to climate change 
mitigation and adaptation
Table 17: GHG reduction commitment in the first round of NZBA target setting
 Sector
Details
GHG Baseline
Performance
Target 
Coverage
GHG 2030 
Targets
Target 
Coverage
Scope(s)
included
Scenario 
used
Unit of 
measurement
Baseline year
Baseline
2023
2023 relative to 
baseline 
2030 Target
Relative to 
baseline
Power Generation
1 and 2
IEA NZE
 t CO2/Mwh
2021
0.232
0.201
-13%
0.165
-29%
NLB Group
Iron & Steel
1 and 2
IEA NZE
t CO2/t
2021
0.600
0.839
40%
1.070
/
NLB Group
Commercial Real Estate
1 and 2
IEA NZE
kg CO2/m2
2021
120
57
-53%
39
-68%
NLB
Residential Real Estate
1 and 2
IEA NZE
kg CO2/m2
2021
43
37
-14%
19
-56%
NLB
Notes:
(i) NLB continues its commitment to coal exclusion introduced in 2021, with the existing exposure to be phased out.
(ii) The majority of exposure is covered by clients’ decarbonization plans. The increase in intensity stems from missing clients' Scope 2 data in the baseline but remains below the pathway scenario and 2030 target,  
ensuring alignment with decarbonization goals.
(iii) National Energy and Climate Plans do not exist outside the EU, and there are inconsistencies in Energy Performance Certificate (EPC) methodologies within the region. Despite these challenges, NLB is committed to financing at least   
30% of new production in the most energy-efficient commercial buildings (<50 kg CO₂/m²) and at least 15% of new production in top-rated mortgages (A & B EPC class) in Slovenia by 2030. 
(iv) Emission intensity targets are set as gross targets, A location-based approach is used for portfolio monitoring, ensuring transparency and consistency in tracking progress. Compared to the market-based method, which reflects 
emissions from electricity that companies have purposefully chosen, the location-based approach accounts for the average emissions intensity of the grid where consumption occurs.
(v) NLB intends to forgo the utilisation of offsets to achieve its 2030 NZBA sector targets. Instead, the bank will monitor and contribute to the development of industry standards for offsets as they emerge. NLB will also engage with its 
clients to encourage them to formulate their own net-zero strategies, which may involve utilising carbon credits to offset residual emissions in accordance with scientific guidance.
Overview of GHG emissions reduction targets

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NLB Group reports on progress for the first time  
since the disclosure of  targets.  Due to the reliance  
on publicly reported emissions data from clients, 
required for the calculation of sector emissions 
intensity, reporting on emissions profiles is based 
on a one-year lag, in comparison to the timeline for 
financial reporting.
  
Effective data collection and stakeholder engagement 
are essential for setting emission intensity targets and 
monitoring progress. Data gathering plays a crucial 
role in ensuring the accuracy and relevance of targets, 
requiring direct engagement with stakeholders. Scope 
1 and 2 emissions data were collected from various 
sources, including annual disclosures, publicly available 
information, direct communication with relevant 
stakeholders, and collections of Energy Performance 
Certificates (EPC) for individual properties in the 
Residential Real Estate (RRE) and Commercial Real 
Estate (CRE) sectors. This comprehensive data collection 
process ensures that the targets reflect an accurate and 
thorough understanding of emissions across key sectors.  
 
Annual progress reports will track performance, and 
NLB Group is enhancing internal systems for target 
monitoring and tracking. Individual sectoral specifics, 
such as scenario selection and specific decarbonization 
levers, are further detailed in the sectoral breakdown, 
providing a comprehensive explanation of the 
approaches to emission reductions within each sector.
Power generation target
NLB Group has set the target for its Power Generation 
portfolio on the Group level, guided by the IEA NZE 
WEO 22 pathway. In the NZE 2050 scenario, global 
power generation reaches net-zero emissions by 2040, 
enabling the global economy to meet its 2050 target. 
The scenario envisions an average energy efficiency 
of -0.005 tCO2 /MWh across our power generation 
portfolio by 2050 and interim target of 0.165 tCO2 /
MWh by 2030. This target builds on the Group's 2021 
commitment to exclude coal financing and phase out 
existing coal exposures.
In 2023, NLB Group achieved a 13% reduction in 
emissions intensity for Power Generation, lowering it 
from 0.232 tCO2/MWh to 0.201 tCO2/MWh compared 
to the 2021 baseline. This progress is attributed to a 
focused effort on financing renewable energy sources at 
the Group level, with key challenges including the need 
for unified data collection across the Group and the 
integration of Scope 1 and 2 emissions from all  
legal entities.
NLB Group will achieve its net-zero target through 
ongoing client engagement, incentivizing the 
development and implementation of decarbonization 
plans, including expanding renewable energy capacity, 
decommissioning fossil-based power production, and 
upgrading renewable energy plants for improved 
efficiency. With significant exposure to renewable 
energy, the Group has committed to further boosting this 
carbon-neutral sector through targeted financing.
Achieving this target will require support from the EU and 
national-level incentives to develop renewable-energy 
production facilities, including funding for such projects. 
Despite NLB Group's significant exposure to renewable 
energy, progress will be contingent on these external 
incentives.
Target science-based alignment, 
methodology, and decarbonization levers
Figure 17: Power generation
Emission Intensity in tCO2/MWh
0.495-
0.395-
0.295-
0.195-
0.095-
-0.005-
0.232
0.165
2020
2025
2030
2035
2040
2045
l
l
l
l
l
l
0.201
NLB Group baseline
2030 target
NLB Group EoY2023 status
 Decarbonization Pathway IEA NZE WEO 22
 NLB Group Progress
-29%
Emission Intensity
-13%
2021-2023

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Iron & steel target
NLB Group’s target scenario for its Iron & Steel portfolio 
follows the IEA NZE 1.5°C pathway, aligned with global 
net-zero data from IEA scenarios. This scenario aims 
for an average energy efficiency of 0.108 tCO2/t steel by 
2050, with an interim target of 1.070 tCO2/t steel by 2030, 
set at the Group level. NLB Group’s 2021 baseline stands 
at 0.600 tCO2/t steel, already significantly below the 
2030 target.
The steel industry can achieve net-zero targets by 
adopting low-emission technologies, using low-carbon 
feedstock, and advancing existing decarbonization 
plans. Key actions include supporting clients using low-
emission technologies (e.g., electric arc furnaces) and 
ensuring clients with decarbonization commitments 
implement their plans. Additionally, decarbonizing the 
regional industrial energy mix and establishing carbon 
capture and storage networks will be essential for 
enabling steel producers to meet net-zero targets.
In FY 2023, NLB Group observed an increase in emissions 
from the baseline of 0.600 tCO2/t to 0.839 tCO2/t in the 
Iron & Steel portfolio. This increase is primarily due to 
the unavailability of some client Scope 2 emissions data 
at the time of baseline calculation. Additionally, the 
portfolio's limited exposure to a small number of clients 
can lead to significant fluctuations in intensity levels from 
new business.
NLB Group’s exposure is largely with clients already 
progressing in their decarbonization efforts. The majority 
of our existing clients produce steel via the electric arc 
furnace (EAF) route using scrap steel, resulting in a 
current sector portfolio intensity well below the European 
average of 1.81 tCO2/t for integrated steel production, as 
reported in the JRC Technical Report on Greenhouse Gas 
Intensities of the EU Steel Industry10. 
For less advanced clients, NLB Group aims to 
understand their current carbon intensity and strategic 
targets for 2030 and beyond, positioning itself as a 
strategic partner. Moving forward, NLB Group aims to 
facilitate the transition of integrated steel producers 
to the scrap route based on credible client transition 
plans. While this may lead to a temporary increase in 
portfolio emissions, it will have a significant medium- to 
long-term environmental impact, contributing to the 
decarbonization of production processes.
Commercial real estate 
commitment
The commitment set for the Commercial Real Estate 
sector is guided by the trajectory scenario aligned with 
the SBTi 1.5°C pathway and data from IEA global net-
zero scenarios, This scenario envisions an average 
energy efficiency of 0.4 kg CO2 /m2 across our CRE 
portfolio by 2050. This science-based trajectory is 
established for NLB d.d. in Slovenia, where sufficient 
official EPC data allows for a robust baseline and target 
setting. The national green transition targets in Slovenia, 
supported by legislation, further reinforce this objective.
To meet the benchmark, NLB will focus on financing 
the construction of commercial buildings with the best 
energy performance certificates and promote green 
loans for retrofitting and renovating existing commercial 
properties to enhance energy efficiency, including the 
installation of heat pumps.
 
In FY 2023, the Commercial Real Estate sector saw a 
significant reduction in emissions intensity, dropping 
from the established baseline of 120 kg CO2/m² to 57 kg 
CO2/m². This progress was supported by key activities, 
including the recalculation of the current emissions 
intensity, factoring in actual EPC data. However, 
challenges arose due to the new national energy 
legislation and EPC methodologies in Slovenia. 
10 JRC Publications Repository - Greenhouse gas intensities of the EU steel5industry and its trading partners
1.6-
1.4-
1.2-
1-
0.8-
0.6-
0.4-
0.2-
0-
0.6
2020
2025
2030
2035
2040
2045
2050
l
l
l
l
l
l
l
0.839
Figure 18: Iron & steel
Emission Intensity in tCO2/t steel
1.070
NLB Group baseline
2030 target
NLB Group EoY2023 status
 Decarbonization Pathway IEA NZE 1.5 0C 
 NLB Group Progress
150-
125-
100-
75-
50-
25-
0-
120
2020
2025
2030
2035
2040
2045
2050
l
l
l
l
l
l
l
57
NLB Group baseline
2030 target
NLB Group EoY2023 status
 SBTi 1.5 0C Pathway
 NLB Group Progress
Reduction according to SBTi 1.5 0C
39.0
Figure 19: Commercial real estate
Emission Intensity in kg CO2/m2
-68%
Emission Intensity
+40%
2021-2023
Emission Intensity
-53%
2021-2023

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The small portfolio size means that a single transaction 
can significantly impact the overall portfolio intensity. 
Additionally, the 10-year validity of EPCs in Slovenia 
does not reflect passive decarbonization or efficiency 
improvements implemented by property owners. The 
shift from calculated to metered EPCs for commercial 
premises could also pose challenges, as metered EPCs 
account for full consumption at metering points, whereas 
calculated EPCs only account for key building systems 
defined in the EPC calculation methodology.
Currently, we notice in the market only moderate 
demand for the best energy-efficient buildings, as they 
have substantially higher construction costs which are 
not always passed on to tenants. However, NLB d.d. is 
committed to decarbonizing the Commercial Real Estate 
sector by ensuring at least 30% of new production 
volumes in Slovenia is directed toward highly energy 
efficient buildings (<50 kg CO2/m²) by 2030. 
In FY 2024, this commitment was exceeded, with 85% of 
new NLB Commercial Real Estate financing allocated 
to energy-efficient buildings (<50 kg CO2/m²), reflecting 
strong progress toward the set commitment.
Residential real estate 
commitment
The benchmark scenario for Residential Real Estate is 
guided by the SBTi 1.5 °C pathway and data from IEA 
global net-zero scenarios. This scenario envisions an 
average energy efficiency of 0.4 kg CO₂/m² across the 
mortgage portfolio by 2050, with an interim benchmark 
of 19.0 kg CO₂/m² by 2030. 
As with Commercial Real Estate, the interim science-
based benchmark is set only for NLB d.d., as Slovenia 
is the only market with sufficient official EPC data to 
establish a robust baseline. Additionally, as part of 
the EU, Slovenia has national green transition targets 
supported by legislation.
In FY2023, NLB achieved an emissions intensity of 37 kg 
CO₂/m², marking a 14% reduction from the 43 kg CO₂/
m² baseline set in 2021. This progress continued efforts to 
improve the energy efficiency of the mortgage portfolio.
Key activities during the reporting year included the 
recalculation of portfolio emissions intensity and the 
mandatory requirement for EPCs on all new retail 
mortgage loans starting in Q4 2023. Despite these 
advancements, several challenges affected portfolio 
assessment, including the impact of the new EPC 
methodology and regulatory changes under the 
Regulation on the Efficient Use of Energy in Slovenia, as 
well as the 10-year EPC validity period, which does not 
account for passive decarbonization or homeowner-
initiated energy efficiency improvements. For properties 
without EPCs, emissions intensity was modelled using 
available real estate characteristics from collateral data.
To emphasize its commitment to energy efficiency, NLB 
has set a commitment of at least 15% of new mortgage 
production in Slovenia to be in EPC classes A and B, with 
plans to increase this share over time. 
In FY2024, NLB exceeded this target, achieving 27% 
of new mortgage production in these high-efficiency 
classes. Additionally, the share of new mortgage 
production in NLB with official EPC data is steadily 
increasing, with the figure expected to rise further due to 
the mandatory EPC requirement for new retail mortgage 
loans introduced in Q4 2023, enhancing the accuracy of 
energy performance tracking.
Achieving net-zero carbon emissions in the real estate 
sector requires collaboration among all stakeholders 
– banks, governments, industry players, energy 
providers, and homeowners. NLB remains committed to 
accelerating this transition by prioritizing financing for 
high-efficiency new homes (EPC A & B) and expanding 
green loan offerings for retrofits, renovations, and heat 
pump installations.
However, systemic change is essential, including 
stronger government policies, enhanced subsidies, 
and a faster transition to renewable energy. While NLB 
continues to develop innovative financial solutions 
to support modernization, achieving climate goals 
ultimately depends on grid decarbonization, regulatory 
action, and active homeowner participation.
NLB advocates for an inclusive approach to energy 
efficiency, ensuring that financing is accessible to all 
homeowners, regardless of their property's current 
energy label. The Bank’s objective is to empower 
homeowners to make the necessary improvements and 
will continue to develop innovative products, services, 
and partnerships to drive progress.
-56%
50  -
40  -
30  -
20  -
10  -
0   -
43
2020
2025
2030
2035
2040
2045
2050
l
l
l
l
l
l
l
37
19.0
Figure 20: Residential real estate
Emission Intensity in kg CO2/m2 
NLB Group baseline
2030 target
NLB Group EoY2023 status
 SBTi 1.5 0C Pathway
 NLB Group Progress
Reduction according to SBTi 1.5 0C
Emission Intensity
-14%
2021-2023

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Note: The data is not validated by any external source other than the limited assurance provider (for 2024).
Share of renewable energy production in NLB Group in 
2024 equals the consumption of self-generated non-fuel 
renewable energy 9 MWh (solar PV). Compared with 
2023, the share of fossil fuels used dropped, while the 
share of renewable sources in total energy consumption 
was increased. This gives a clear sign that the measures 
which NLB Group has taken to reach its goal (net zero) 
are adequate and well on track. 
›› For a detailed list of measures related to energy 
consumption and mix, please see the chapter  
Key actions - Operational emissions  
Net-Zero strategy.
E1-5 Energy consumption and mix
Table 18: Overview of NLB Group energy consumption and mix 
Energy consumption and mix
Unit
2023
2024
1
Fuel consumption from coal and coal products
[MWh]
-
-
2
Fuel consumption from crude oil and petroleum products
[MWh]
7,013
7,156
3
Fuel consumption from natural gas
[MWh]
3,368
2,980
4
Fuel consumption from other fossil sources
[MWh]
-
-
5
Consumption of purchased or acquired electricity, heat, steam, or cooling from fossil sources
[MWh]
24,474
21,379
6
Total fossil energy consumption (calculated as the sum of lines 1 to 5) 
[MWh]
34,855
31,515
Share of fossil sources in total energy consumption
[%]
67%
63%
7
Consumption from nuclear sources  
[MWh]
10,408
9,917
Share of consumption from nuclear sources in total energy consumption
[%]
20%
20%
8
Fuel consumption for renewable sources, including biomass (also comprising industrial 
and municipal waste of biologic origin, biogas, renewable hydrogen, etc.) 
[MWh]
54
34
9
Consumption of purchased or acquired electricity, heat, steam, and cooling from renewable sources
[MWh]
6,967
8,236
10
The consumption of self-generated non-fuel renewable energy
[MWh]
0
9
11
Total renewable energy consumption (calculated as the sum of lines 8 to 10) 
[MWh]
7,021
8,279
Share of renewable sources in total energy consumption
[%]
13%
17%
12 
Total energy consumption (calculated as the sum of lines 6, 7 and 11) 
[MWh]
52,284
49,711

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E1-6 Gross Scopes 1, 2, 3  
and total GHG emissions
The table presents NLB Group’s gross emissions, 
encompassing both operational emissions and those 
arising from financing and investment activities 
(in alignment with the Pillar III framework). The 
methodologies used to calculate and disclose these 
emissions are detailed in the following sections, 
providing transparency and consistency in the  
NLB Group emissions reporting approach. 
Table 19: NLB Group gross GHG emissions (operational and financed) (in tCO2eq)
Base year
Comparative
N
% N/N-1
2021
2023
2024
Scope 1 GHG emissions
Gross Scope 1 GHG emissions
3,703
3,418
3,029
-11.4%
Percentage of Scope 1 GHG emissions from 
regulated emission trading schemes (%)
-
-
-
-
Scope 2 GHG emissions
Gross location-based Scope 2 GHG emissions
32,952
20,320
17,127
-15.7%
Gross market-based Scope 2 GHG emissions
28,570 
11,822
10,718
-9.3%
Significant Scope 3 GHG emissions
Total gross indirect (Scope 3) GHG emissions
3,531
11,003,756
11,169,097
1.5%
Purchased goods and services
466
341
465
36.4%
Capital goods
-
-
-
-
Fuel and energy-related Activities (not included in Scope1 or Scope 2)
0
0
1,573
-
Upstream transportation and distribution
-
-
-
-
Waste generated in operations
0
20
9
-54.8%
Business traveling
0
326
446
36.8%
Employee commuting
3,065
3,389
3,608
6.5%
Upstream leased assets
 -
 -
 -
- 
Downstream transportation
 -
 -
 -
- 
Processing of sold products
 -
 -
 -
 -
Use of sold products
 -
 -
 -
 -
End-of-life treatment of sold products
 -
 -
 -
 -
Downstream leased assets
 -
 -
 -
 -
Franchises
 -
 -
 -
 -
Investments
 -
10,999,680
11,162,996
1%
Total GHG emissions
 
 
 
Total GHG emissions (location-based) 
40,186
11,027,494
11,189,253
1.5%
Total GHG emissions (market-based)
35,804
11,018,996
11,182,844
1.5%
Note: The measurements are not validated by an external body other than a limited assurance provider (for 2024).

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Table 20: Operational Carbon footprint of NLB Group (excluding Financed emissions Category 3.15 and including new Category 3.3 
in 2024)
Name
Year Description
Unit
2019 
Total
2020 
Total
2021 
Total
2022 
Total
2023 
Total
2024 
Total
Scope 1-3
All emissions 
from all Scopes
[tCO2eq]
36,935
37,789
35,804
20,627
19,316
19,848
Scope 1-2
Emissions from 
Scopes 1 and 2
[tCO2eq]
31,922
33,948
32,273
16,793
15,240
13,747
Scope 1
Total Scope 1 
emissions
[tCO2eq]
3,680
3,350
3,703
3,648
3,418
3,029
Scope 1.1
Fuel Combustion
[tCO2eq]
1,472
1,569
960
887
818
704
Scope 1.2
Vehicle fleet
[tCO2eq]
1,882
1,447
1,720
1,756
1,684
1,788
Scope 1.3
Refrigerant
[tCO2eq]
326
333
1,023
1,004
916
537
Scope 2
Total Scope 2 
emissions
[tCO2eq]
28,242
30,598
28,570
13,145
11,822
10,718
Scope 2.1
Electricity
[tCO2eq]
21,992
24,410
21,904
7,542
7,243
6,095
Scope 2.2
District heating 
and cooling
[tCO2eq]
6,250
6,188
6,666
5,603
4,579
4,623
Scope 3
Total Scope 3 
emissions
[tCO2eq]
5,013
3,842
3,531
3,834
4,076
6,101
Scope 3.1
Paper and water
[tCO2eq]
- 
- 
466
418
341
465
Scope 3.3
Fuel- and Energy-
Related Activities 
Not Included in  
Scope 1 or Scope 2
[tCO2eq]
- 
- 
- 
- 
 -
1,573
Scope 3.5
Waste
[tCO2eq]
- 
- 
- 
21
20
9
Scope 3.6
Business travel
[tCO2eq]
- 
- 
- 
185
326
446
Scope 3.7
Employee (work) 
commute
[tCO2eq]
5,013
3,842
3,065
3,210
3,389
3,608
Note: The data is not validated by any external source other than the limited assurance provider (for 2024).
NLB Group continues to reduce its environmental 
footprint on Scopes 1 and 2, where the substantial 
amount of operational emissions comes from. The 
reduction is a direct consequence of measures taken 
to improve energy efficiency and change the energy 
sources to zero emissions, where possible. Within  
Scope 3, NLB Group improved in category 3.5 (Waste), 
although a need to improve the quality of data 
gathering and measurements remains. Generally, the 
increase in Scope 3 emissions is due to the introduction 
of the new category (3.3), as well as a moderate increase 
in business travel and employees commuting (due to the 
rise in the number of employees). 
›› For a detailed list of measures related to reducing 
operational emissions, please see the chapter Key 
actions - Operational emissions Net-Zero strategy. 
Significant changes 
affecting year-to-year 
comparability 
In the GHG emission report for the year 2024, the main 
changes to previous years are the holistic presentation 
of emissions, including Scope 1, Scope 2 and Scope 3, 
and financed emissions. Namely, under the Pillar III 
framework, NLB Group reported Scope 3, Category 
15 financed emissions in 2022, but without inclusion 
of Scope 3 client emissions. In 2023, the Group began 
incorporating Scope 3 client emissions, significantly 
increasing the reported value, as they represent the 
majority of total financed emissions. The 2024 report 
marks the first year where year-to-year comparability is 
possible, as the figure is presented with updated values 
and a consistent Scope. The calculation methodology 
relies on both proxies and actual client data, meaning 
that changes in the reported emissions may result 
from updates to client data or adjustments in proxies. 
Changes in reported emissions may also stem from 
shifts in exposures to individual sectors, defined by 
NACE codes, from the perspective of lending activity and 
new business. This approach ensures alignment with 
regulatory requirements, enhances transparency, and 
supports risk management under the Pillar III disclosure 
framework.
Further to this, in terms of operational emissions, a 
new category (3.3 Fuel—and energy-related activities 
not included in Scope 1 (well to tank—WTT) or Scope 
2 (transmission and distribution losses—T&D)) was 
added for the year 2024, which was not reported in the 
previous year. 
The emission calculation for 2024 and previous years 
has been adapted to entail the greenhouse-gas 
principle, which results in less than 0.5% of the total 
tCO2eq difference.
Table 21: GHG Intensity based on net revenue
2024
Total GHG emissions  
(market-based) (tCO2eq) 
11,182,844
Total GHG emissions  
(location-based) (tCO2eq)
11,189,253
Net revenue (EUR thousands)
1,244,810
GHG Intensity-based per net revenue 
(market-based) (tCO2eq/EUR thousands)
8.984
GHG Intensity-based per net revenue 
(location-based) (tCO2eq/EUR thousands)
8.989
Accountancy policy and reconciliation:   
Net revenue (EUR 1, 244,810 thousands) is reconciliated 
with the financial statements notes.

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Methodologies, 
assumptions, and 
emissions factors 
Aiming to report GHG emissions according to 
internationally recognised and neutral standards, 
the NLB Group's calculations follow the GHG Protocol 
guidelines. To calculate NLB Group carbon footprint, the 
following standards are used:
•	 Corporate standard (Corporate Accounting and 
Reporting Standard)  
•	 Corporate Value Chain (Scope 3) Accounting and 
Reporting Standard
 
We used the centralized approach to data collection. 
Data were gathered on an individual level of NLB Group 
members and reported to the corporate level, where 
GHG emissions were calculated.
In terms of setting organisational boundaries, NLB 
Group used the financial control approach on a 
consolidated basis and has thus followed the same 
principles as those from financial reporting. This 
means that the Sustainability Statement includes the 
parent bank NLB and all subsidiaries from when NLB 
obtains direct or indirect control over the financial and 
operational management and receives a variable return.
The Sustainability Statement covers the financial 
reporting period from 1 January to 31 December 2024. 
However, there are certain specifics, namely: 
•	 Summit Leasing Slovenija and Mobil Leasing, Zagreb 
were acquired on 11 September 2024; hence, the 
reporting period is from 11 September to 31 December 
2024. 
•	 NLB Car & GO was established on 21 October 2024. 
Hence, the reporting period is from 21 October to 
31 December 2024. 
•	 NLB Fondovi Skopje (previously Generali Investments 
AD Skopje) was acquired on 23 May; hence, the 
reporting period is from 23 May to 31 December 2024.
 
Key subsidiaries in own operations are NLB as a 
parent bank and other financial core members: i) 
banks, ii) leasing companies and iii) asset management 
companies. The calculation of GHG emissions has been 
made for operational offices with significant material 
impact and individuals as per the following Scopes 
(operational boundaries):
Scope 1 – direct emissions
•	 Combustion of fuels
•	 Company-owned vehicle fleet (internal combustion 
engine)
•	 Company-controlled fleet (internal combustion 
engine)
•	 Refrigerants (for HVAC systems)
 
Scope 2 – indirect emissions from purchased energy
•	 Electricity consumption (both location and market-
based)
•	 Owned vehicle fleet – electric vehicles and PHEV 
(included in electricity consumption)
•	 District heating
 
Scope 3 – indirect emissions (selected emission 
categories; for more details, please see exclusion list)
•	 3.1 Purchased Goods and Services: use of paper and 
water supply 
•	 3.3 Fuel- and energy-related activities not included in 
Scope 1 (well to tank - WTT) or Scope 2 (transmission 
and distribution losses – T&D) 
•	 3.5 Waste Generated in Operations
•	 3.6 Business Travel
•	 3.7 Employee Commuting 
 
Because some NLB Group entities are located at the 
premises of another Group member, the reporting is 
done by the member that owns the premises and has 
the most accurate data (i.e., a locally consolidated 
approach).  
›› For more details on operational boundaries, please see 
the table below and the chapter Exclusions.  
Even though NLB Group started reporting its operational 
carbon footprint in 2021 for the period 2019-2021, the 
2024 GHG Emission Report has been harmonized with 
the Portfolio Net-Zero Strategy and ESRS demand and 
reset its baseline year to 2021. 
Scope 3 category 15 – Investments
NLB Group calculates its portfolio (financed) emissions 
by using the Partnership for Carbon Accounting 
Financials (PCAF) Standard. However, disclosures of 
financed emissions are aligned with the requirements 
of the Pillar III disclosure framework, ensuring banking 
sector comparability, regulatory compliance, and year-
to-year consistency in reported data. This approach 
enables transparent and consistent assessment of 
financed emissions across sectors, supporting risk 
management and alignment with industry benchmarks. 
By maintaining methodological consistency, the Group 
enhances the reliability of its disclosures, ensuring 
comparability over time while adhering to regulatory 
requirements.
Application of the Partnership for Carbon Accounting 
Financials (PCAF) Standard ensures consistency with 
industry best practices and regulatory expectations. 
The PCAF methodology was selected due to its wide 
acceptance among financial institutions, transparency, 
and alignment with international reporting frameworks 
such as the Greenhouse Gas Protocol (GHG Protocol) 
and the Task Force on Climate-related Financial 
Disclosures (TCFD) recommendations. The approach 
enables a standardized and comparable assessment of 
financed emissions across asset classes.
The Group has recognised greenhouse gas (GHG) 
emissions data as the primary and crucial factor when 
assessing the level of transition risk. Therefore, obtaining 
good-quality emission data is a high priority. The 
priority is the data obtained directly from the clients. 
While operating in a region where such information is 
not commonly available, the Group supports the clients 
with the know-how and motivates them to calculate 
GHG emissions.

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Due to data limitations, particularly in sectors with 
scarce primary disclosures, the Group applies proxy 
data and sectoral benchmarks where necessary. The 
calculation is based on the following assumptions:
•	 The calculation and disclosure of financed emissions 
is based on the perimeter defined under Pillar III 
rules, encompassing exposures in the banking book. 
This includes the Gross Carrying Amount of loans and 
advances, debt securities, and equity instruments to 
non-financial corporations, excluding those held for 
trading purposes. The financed emissions assessment 
specifically focuses on non-financial corporations, 
considering direct and indirect emissions from 
financial activities such as lending, investing, and 
financing. Sovereign, sub-sovereign, institutions 
and supranational exposures are excluded from the 
calculation while not materially contributing to direct 
emissions. Emissions related to the retail portfolio 
(mortgages, vehicle loans) are not subject to Pillar III 
disclosures. 
•	 Where available, actual client data for Scope 1, 
2, and 3 emissions is used to calculate financed 
emissions. The data is provided by the clients using 
questionaries.
•	 Whenever client Scope 1 and Scope 2 emission data 
are not available, the Group uses proxies provided 
by the Jožef Stefan Institute (IJS), Energy Efficiency 
Centre , a leading institute in this area with a proven 
background. Proxies are calculated at the lowest 
possible granularity level, considering the available 
data for each country where NLB Group operates. 
However, granularity varies across industries and 
countries depending on the availability of the data. 
The proxies delivered by IJS express the average 
economic intensity of each industry and are primarily 
used for portfolio emissions calculations, as well as 
for target setting and decision-making purposes. 
Based on the client’s industry code and revenues, the 
Group calculates Scope 1 and Scope 2 emissions of 
each client by multiplying the value of a specific proxy 
with the revenues of a client. 
•	 When client Scope 3 emission data is unavailable, 
NLB uses proxies from the Intercontinental Exchange 
(ICE), selected for their transparency and as the 
ICE's dataset was also used in the ECB’s economy-
wide climate stress test. ICE collects data from public 
sources, which undergoes statistical treatment and 
rigorous checks, with verification by ICE’s Quality 
Assurance team. Data is classified as reported, 
inferred, or statistically treated, with transparency on 
the source. Based on the client’s industry code and 
revenues, the Group calculates the Scope 3 emissions 
of each client by multiplying the value of a specific 
Scope 3 proxy with the revenues of a client, as it does 
for the Scope 1 and Scope 2 calculations.
•	 Attribution methodology follows the PCAF’s 
financial exposure-based attribution model, 
allocating emissions based on a loan or investment’s 
proportional contribution to a client’s total balance 
sheet. The attribution factor is calculated using 
on-balance-sheet data as Gross Carrying Amount 
/ (Short-term Financial Debt + Long-term Financial 
Debt + Equity). 
•	 Finally, financed emissions are calculated by 
multiplying the attribution factor with the client’s 
Scope 1, Scope 2 and Scope 3 emissions, which are 
either obtained from the client or calculated using 
proxies.
 
›› Scopes, metrics, emission definitions, emission and 
conversion factors for operational emissions are detailed 
in Appendix 2-Methodological outline for operational 
GHG emissions calculation. 

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Table 22: List of exclusions
Scope 1
Exclusion
Fuel combustion
-
Vehicle fleet (ICE)
-
Refrigerant
Included only in following organizations: NLB, NLB Komercijalna Banka, NLB Banka Skopje,  
NLB Banja Luka and NLB Interfinanz Zurich. For other organizations data not available.
Scope 2
Electricity (market-based)
-
District heating and cooling
-
Vehicle fleet (Electric, PHEV, Hybrid))
-
Scope 3
Purchased goods and services
Included use of paper and water. Emissions of Scope 3 categories "3.1 – Purchased goods and services" and "3.2 – Capital goods (assets)", represented by 
paper and water emissions only, do not reflect actual emissions of these two categories. The cost for these two reported categories reached 115 MEUR 
in 2023. Paper and water are a small part of these emissions. Therefore, additional emission categories will have to be introduced in carbon footprint 
reporting in the future to be able to cover a substantial part of Scope 3 operational emissions. Based on 2023 figures non- included Scope 3 category 
1 and 2 emissions account for 14.300 t CO2eq (using US EPA Supply Chain GHG Emission Factors, Offices of Bank Holding Companies – 130 t CO2eq/
MUSD ). The reason for the non-inclusion of these Scope 3 categories is also reflected in the lack of reliable emission factors for emission sources (goods, 
services and assets). Also, NLB Group has not yet used a supplier engagement approach to stimulate its suppliers to report their product emissions.
Capital goods
Not included. Emissions of Scope 3 categories "3.1 – Purchased goods and services" and "3.2 – Capital goods (assets)", represented by 
paper and water emissions only do not reflect actual emissions of these two categories. Cost for these two reported categories reached 
115 MEUR in 2023. Asset emissions category will have to be introduced in carbon footprint reporting in the future, to be able to cover 
substantial part of Scope 3 operational emissions. Based on 2023 figures non-included Scope 3 category 1 and 2 emissions account for 
14,300 t CO2eq (using US EPA Supply Chain GHG Emission Factors, Offices of Bank Holding Companies – 130 t CO2eq/MUSD). Reason for non-
inclusion of these Scope 3 categories is reflected also in lack of reliable emission factors for emission sources (goods, services and assets). 
Also, NLB Group has not yet used supplier engagement approach to stimulate its suppliers to report their product emissions.
Fuel- and energy- related activities
-
Upstream transport and distribution
Not included. 
Waste generated in operations
-
Business travel 
-
Employee commuting
-
Upstream leased assets
Included in Scope 1 and 2 report.
Downstream transport and distribution
Not relevant.
Processing of sold products
Use of sold products
End-of-life treatment of sold products
Downstream leased assets
This category has not been included in the Group's gross emissions reporting for the year 2024. The transport segment, including leasing, 
along with the corresponding methodology for calculating financed emissions, is scheduled to be evaluated in the second round of target 
setting and will be included in future reporting. This delay is due to data challenges related to vehicle-specific information, which are being 
addressed as part of the Group's ongoing efforts to refine and enhance its emissions data collection and reporting processes.
Franchises
Not relevant.
Investments
Reported separately. Portfolio (financed) emissions are calculated using the Partnership for Carbon Accounting Financials (PCAF) Standard; 
however, disclosures of financed emissions are aligned with the requirements of the Pillar III disclosure framework, ensuring banking sector 
comparability, regulatory compliance, and year-to-year consistency in reported data. This approach enables transparent and consistent assessment 
of financed emissions across sectors, supporting risk management and alignment with industry benchmarks. By maintaining methodological 
consistency, the Group enhances the reliability of its disclosures, ensuring comparability over time while adhering to regulatory requirements.
Exclusions

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Sustainable finance, including transition finance, has 
a high impact on the environment and society and is 
recognized as a strategic opportunity for NLB Group.  It 
is firmly embedded in the NLB Group’s new business
strategy (New Horizons) as well as its net-zero 
strategy.  Risks related to sustainable finance are 
managed through ESG risk management in lending 
and investing.  
 
NLB Group offers its clients a diverse range of financing 
products and solutions to support climate change 
mitigation and climate adaptation. These include 
green lending and leasing, sub-funds aligned with 
EU regulations promoting environmental and social 
characteristics, issuing green bonds, and investing in 
ESG-labelled bonds.  
 
This chapter outlines NLB Group's key policies, activities, 
metrics, and progress in delivering sustainable 
finance solutions to its clients. The organizational units 
responsible for each product regularly monitor progress 
against internally set KPIs. They report at least monthly 
to the management boards of NLB Group members 
and at least quarterly during Sustainability Committee 
sessions. 
Accountancy note and reconciliation:   
Unless stated otherwise, reported data in  the 
Sustainable Finance section refers to  the financial 
statements note  5.6. Financial assets measured at 
amortised cost.
Green financing for 
corporate and retail 
clients 
 
Policies 
As a part of its climate-change-related adaptation and 
mitigation activities, NLB Group provides financing 
to various sustainable economic activities that meet 
the financial and sustainability eligibility criteria of 
relevant frameworks, such as the EU Taxonomy, MIGA, 
EBRD, NLB Group Green Bond Framework (following 
ICMA Green Bond Standards). Financing Rules, 
and procedures stipulated in lending and ESG risk 
management policies.
›› For an overview of policies related to green financing, 
please refer to the section Policies in the chapter 
Environmental Information. 
Sustainable Finance 
Metrics and progress
In 2024, total green financing for corporate and 
retail clients experienced a significant growth, with 
a 153% increase in new production and a 183% rise 
in outstanding stock compared to 2023. The total 
outstanding stock in 2024 represents 54% of the 2030 
target.
Table 23: NLB Group green financing in EUR thousands(i)
Green financing 
(in EUR millions) 
31 Dec 
2024
31 Dec 
2023
Target 
2030
Corporate 
 
 
 
New production 
volume 
308,582
198,203
 
Outstanding 
stock volume 
700,999
330,837
1,370,000
Retail 
 
 
 
New production 
volume 
130,064
89,293
 
Outstanding 
stock volume 
327,143
229,421
528,000 
Total  
(corporate and retail)
 
 
 
New production 
volume 
438,646
287,496
Outstanding stock 
volume(ii), (iii)
1,028,142
560,358
1,900,000
 
(i) Data refer to NLB and 6 subsidiary banks in the region. Green lending 
classification refers to the internal methodology of NLB Group, which 
refers to EBRD, MIGA, Green Bond and EU Taxonomy frameworks. If a 
loan is mapped to either of these frameworks (and NZBA in case of retail 
green financing), it is currently considered a green loan. To ensure a robust 
and standardized overview of green lending, this methodology will be 
fully aligned with CSRD, ESRS and EU Taxonomy within the regulatory 
timeframes.
(ii) The total target for 2030 is set at EUR 1,900,000 thousands. The 
discrepancy in the total sum reflects rounding in the budgeting of sub-
categories. 
(iii) Targets were set only for outstanding stock volume.

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Renewable Energy
Green Building
Energy Efficiency
Clean Transportation
Pollution 
Prevention & Control
Sustainable Water and 
Wastewater Management
Electricity generation 
using solar photovoltaic 
technology
Construction of 
new buildings
Manufacture of batteries
Passenger interurban 
rail transport
Construction, extension 
and operation of water 
collection, treatment and 
supply systems
Production of 
heat/cool using 
waste heat
Electricity generation 
using concentrated solar 
power (CSP) technology
Renovation of existing 
buildings
Storage of electricity
Freight rail transport
Renewal of water  
collection, treatment and 
supply systems
Collection and transport 
of non-hazardous waste 
in source segregated 
fractions
Electricity generation 
from wind power
Acquisition and  
ownership 
of buildings
Installation and operation 
of electric heat pumps
Urban and suburban 
transport, road passenger 
transport
Construction, extension 
and operation  
of wastewater collection 
and treatment
Material recovery from 
non-hazardous waste
Electricity generation 
from hydropower
Installation, maintenance 
and repair of energy  
efficiency equipment
Transport by motorbikes, 
passenger cars and light 
commercial vehicles
Renewal of wastewater 
collection and treatment
Electricity generation 
from geothermal energy
Infrastructure for personal 
mobility, cycle logistics
Electricity generation 
from bioenergy
Infrastructure for 
rail transport
Transmission and 
distribution of electricity
Infrastructure enabling 
low-carbon road  
transport and public 
transport
Cogeneration of heat/
cool and power from 
solar energy
Installation, maintenance 
and repair of renewable 
energy technologies
Table shows a detailed non-exhaustive list of overarching areas that serve as a guide for NLB Group sustainable 
financing or refinancing, while eligible projects are defined in detail in the aforementioned frameworks and specified 
in NLB Group internal documents. The list will continue to evolve over time, reflecting changes in classifications of 
sustainability criteria, stakeholders’ needs and expectations, and regulatory requirements. 
Table 24: NLB Group sustainable financing and refinancing areas (non-exhaustive list)
Key activities

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Leasing 
Leasing companies in NLB Group integrate sustainability 
matters and IRO management ESG into its leasing 
operations, positioning these elements as important 
components of the Group’s sustainable financing. 
Policies
 
Sustainability Policy and Standard 
Content and purpose: The policy sets out a general 
framework for sustainability-related activities, 
being a harmonized version of the NLB Group 
Sustainability Policy and Standard, adapted to 
leasing activities. Thus, the policy follows the 
same sustainability pillars, overarching goals, and 
principles as the parent bank.
Scope: All leasing companies. Summit Leasing 
Slovenija and Mobil Leasing, Zagreb, which were 
acquired in September 2024, will harmonize the 
Policy and Standards in 2025. 
Most senior level accountable: Management 
Boards / Board of Directors and Risk department 
(Coordinator for sustainable development) in 
leasing companies. 
Availability: Register of Internal Acts.
Domain-specific policies related to sustainability
Content and purpose: The implementation of the 
internal acts related to ESG risks in the process of 
financing is covered by the Risk department. Several 
internal acts in NLB Lease&Go frame the process 
of financing ESG items for legal entities, such as: 
Lending Policy for Non-Financial Companies, 
Policy Environmental and Social Transaction Policy 
Framework in NLB and NLB Group, Methodological 
Framework for Environmental and Social 
Categorization of Investments in NLB d.d. and NLB 
Group, Environmental and Social Categorization by 
NACE and SKD codes in NLB d.d. and NLB Group. 
An internal act, the Lending Policy for Non-Financial 
Companies in NLB d.d. and NLB Group, sets out 
the full list of cross-sectoral and sector-specific 
prohibited (exclusion list), restricted, and normal 
activities from the ESG perspective, including EBRD 
requirements, that NLB Lease&Go adheres to in its 
financing decisions and process.
Scope: All leasing companies. Summit Leasing 
Slovenija and Mobil Leasing, Zagreb, which were 
acquired in September 2024, will harmonize the 
internal acts in 2025.
Most senior level accountable: Senior managers 
(directors) who are responsible for a specific policy 
domain.
Availability: Register of Internal Acts.
Key activities
In 2024, Leasing companies in NLB Group financed 
sustainable vehicles in Slovenia, Serbia, and North 
Macedonia, which contributed to cleaner transportation. 
It also financed smaller sustainable projects in the 
field of renewable energy production, in particular 
solar power plants. Leasing companies in NLB Group 
was also actively involved in developing NLB Group’s 
Operational Emissions Net-Zero Strategy, adopted in 
2024. Among other goals, the strategy aims to achieve 
the net-zero emission vehicle mix by replacing its fossil-
powered fleet. In line with the NLB Group Sustainable 
Car Fleet Management and Company Car Policy, NLB 
Lease&Go steers the transition process to be followed 
by all NLB Group members. In 2025 Leasing companies 
in NLB Group will actively participate in NZBA target 
setting for the Transport sector; finance green items for 
the purpose of Clean Transportation and Renewable 
Energy; and continue with green product development. 
Table 25: Leasing companies in NLB Group green financing at the end of 2023 and 2024 (in EUR thousands)
  
Year
(EOY)
New
production
Outstanding stock 
Leasing companies in  
NLB Group green financing
2023
9,763
11,343
Leasing companies in NLB Group
2024
6,441
14,198
Notes:  
(i) Green lending or financing classification refers to the internal methodology of NLB Group, which refers to EBRD, MIGA, Green Bond and EU Taxonomy 
frameworks. If a loan or financing is mapped to either of these frameworks, it is currently considered a green loan or financing. To ensure a robust and 
standardized overview of green lending or financing, this methodology will be fully aligned with CSRD, ESRS and EU Taxonomy within the regulatory 
timeframes.  
(ii) Data refers to NLB Lease&Go d.o.o. and subsidiaries NLB Lease&Go Skopje and NLB Lease&Go Leasing d.o.o. Beograd. Data do 
not include the leasing companies Summit Leasing Slovenija and Mobil Leasing, Zagreb (acquired in September 2024) as they will 
perform classification of green financing in line with the internal methodology of NLB Group from the fiscal year 2025 onwards.
Metrics and progress

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Statement
Financial 
Report
Asset management 
Policies
NLB Funds, Asset Management, Ltd. (hereinafter: NLB 
Funds) offers three asset management services: 
1. portfolio management 
2. mutual investment fund management 
3. alternative investment fund management
For each of these services, NLB Funds has adopted 
service-specific internal acts that determine how 
each service will be performed and how funds will 
be managed. While portfolio management services 
are performed in accordance with the Portfolio 
management general Terms and conditions and 
do not take sustainability into account, NLB Funds 
has established two sub-funds which promote 
environmental and social characteristics and related 
internal acts. 
Prospectus of the NLB Skladi umbrella fund 
including the management rules
Content and purpose: This act determines that the 
sub-fund NLB Funds – Equity Socially Responsible 
Global Advanced Markets promotes environmental 
and social characteristics and the sub-fund 
NLB Funds – Equity Environmental promotes 
environmental characteristics. How the mentioned 
two sub-funds achieve environmental and social 
characteristics, and which activities are excluded for 
these 2 sub-funds is explained below in the section 
"Key activities". This act also determines that the 
company NLB Funds only manages sustainability 
risks that are required by national and EU law in 
relation to mutual investment funds. To manage 
these risks, NLB adopted the Rulebook on Due 
Diligence of Investments and Tab Keeping and 
the Mutual Funds Risk Management Plan which 
determines how sustainability risks are identified 
and mitigated. 
Scope: NLB Skladi
Most senior level accountable: Head of the Risk 
Management department
Tender document including the Fund Management 
Rules NLB Funds – Green Transition I, Specialized 
Investment Fund
Content and purpose: This act determines that the 
fund promotes environmental characteristics (for 
details see the section "Key activities").  
NLB Funds manages sustainability risks that are 
required by national and EU law in relation to 
alternative investment funds. How this is performed 
is determined by the Alternative Investment Fund 
Due Diligence Policy and the Alternative Investment 
Funds Risk Management Plan.
Scope: NLB Skladi
Most senior level accountable: Risk Management 
department and the ESG coordinator
Sustainability Policy of NLB Funds  
Content and purpose: The Sustainability policy  
does not apply to assets managed by NLB Funds 
(assets managed in mutual funds, alternative 
investment funds and portfolios) and determines 
that NLB Funds does not currently consider adverse 
impacts of investment decisions on sustainability 
factors. NLB Funds plans to review this provision 
in the Sustainability policy in the future as the 
environmental regulation evolves. The Sustainability 
policy also determines how NLB Funds will conduct 
its business operations sustainably.   
It determines that NLB Fund will take into account 
impacts, risks, or opportunities created by its 
business operations and that NLB Funds will adhere 
to the NLB Group exclusion list published on  
NLB web page. 
Scope: NLB Skladi; NLB Fondovi, Beograd; and NLB 
Fondovi, Skopje
Most senior level accountable: the Supervisory 
Board to which the NLB Skladi ESG coordinator 
regularly (half yearly) reports.
Availability: publicly available at:  
NLB Skladi web page.
Key activities 
NLB Funds offers two sub-funds which promote 
environmental and social characteristics and adhere to 
Article 8 of Regulation SFDR (EU) 2019/2088, whereas 
NLB Funds Beograd and Skopje currently do not have 
any such funds in their offer. 
The sub-fund NLB Funds – Equity Socially Responsible 
Global Advanced Markets (introduced in 2018)
promotes a combination of environmental and social 
characteristics but does not invest in sustainable 
investments. Therefore, this sub-fund invests in 
issuers with above-average environmental and social 
awareness in their operations, provided that they 
respect good governance practices. 
The reference value for the achievement of the 
environmental and social characteristics promoted 
by this sub-fund has been determined as the required 
minimum allowable weighted average score of the 
environmental, social, and governance characteristics of 
all investments of the sub-fund. 
This sub-fund also promotes environmental and social 
characteristics in such a way that it eliminates individual 
activities or sub-activities that it considers controversial. 
Such controversial activities or sub-activities in which 
the sub-fund will not invest are aviation and defence, 
gambling, tobacco, breweries, spirit drinks and wine 
producers, energy, metals and mining, paper and forest-
based industry, and road transport
The sub-fund NLB Funds – Equity Environmental 
(introduced in 2018) promotes a combination of 
environmental characteristics provided that companies 
adhere to good governance practices but does not 
invest in sustainable investments. Therefore, this 
sub-fund invests in issuers with above-average 
environmental awareness in their operations, provided 
that they respect good governance practices. 
The reference value for the achievement of the 
environmental characteristics promoted by this sub-
fund has been determined as the required minimum 
allowable weighted average score of the environmental 
and governance characteristics of all investments of the 
sub-fund. 

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Report
In 2024, NLB Funds additionally launched an 
alternative investment fund named the Green 
Transition I, Specialized Investment Fund. This fund 
also promotes environmental characteristics by 
investing in projects that enhance energy efficiency and 
generate electricity from renewable energy sources 
and any other projects related to the energy transition, 
provided that good governance practices are observed. 
As such this fund also adheres to Article 8 of Regulation 
SFDR (EU) 2019/2088 but does not invest in sustainable 
investments. 
In 2025, NLB Funds will be required to implement ESMA 
Guidelines on funds' names using ESG or sustainability-
related terms as two sub-funds and the alternative 
investment fund have such terms in their names. As 
the aforementioned guidelines prohibit investments in 
companies that perform certain activities, funds to which 
these guidelines will apply need to form exclusion lists 
for prohibited investments (e.g. tobacco, controversial 
weapons, etc). 
Metrics and progress
NLB Skladi aims to maximize the asset value of two 
sub-funds that promote environmental and social 
characteristics. In 2024, compared to 2023, the total net 
asset value of these sub funds has increased by 62%. 
Green bond 
Policy
NLB Green Bond Framework 
Content and purpose: The NLB Green Bond 
Framework (GBF) defines commitments related to 
green bond issuance(s) and key activities to meet 
commitments. The most relevant are (i) criteria for 
selection of the eligible portfolio (use of proceeds), 
(ii) how the portfolio is managed, and (iii) 
respective allocation and impact reporting content 
and dynamic. The GBF follows the International 
Capital Market Association (ICMA) Green Bond 
Principles with the following focus areas: renewable 
energy, energy efficiency, green buildings, clean 
transportation, sustainable water and wastewater 
management, and pollution prevention and control. 
Scope: Under the GBF NLB can only issue any debt 
security to finance or refinance loans, assets, and 
projects with positive environmental benefits. The 
eligible loans, assets, and projects to satisfy the 
commitments can be contributed by NLB, its seven 
subsidiary banks, and several companies providing 
ancillary services (including asset management, 
real estate management, leasing, etc.). 
Most senior level accountable: While a Green 
Bond Working Group was established for the 
governance of the GBF, the main responsibility for 
the implementation lies with the NLB Management 
Board who confirm the GBF as well as the eligible 
portfolio and reports.
Availability: The GBF is publicly available on NLB 
website: NLB Green Bond Framework
Key activities
Based on the NLB Green Bond Framework (GBF), NLB 
issued its inaugural green bond in a benchmark size of 
EUR 500 million in June 2023. The eligibility criteria, as 
outlined in the use of proceeds section of the NLB Green 
Bond Framework, take into account the EU Taxonomy 
Regulation and the EU Taxonomy Climate Delegated 
Act, with the intention to apply them on a best-efforts 
basis. In that respect, the Group will focus on compliance 
with technical screening criteria for determining 
substantial contribution to climate change mitigation 
and, as they enter into law, to sustainable use and 
protection of water and marine resources, as well as 
pollution prevention and control. 
Key activities in 2024 were focused on building up the 
green bond eligible assets portfolio. This focus will 
continue to be a priority in 2025.
Target and progress
With the issuance of the green bond in June 2023, NLB 
committed to strive to allocate the full amount of the 
green bond (EUR 500 million) within 36 months after 
issuance (target amount), i.e. by 26 June 2026. 
The target amount was set on the outcome of the 
analysis made by Corporate and Investment Banking 
Management (for CIB stream) and Customer, Product 
Management and Digital Services (for retail stream) 
before green bond issuance. Based on the projections, it 
was concluded that the target is within reach. The target 
amount was confirmed by the Management Board. 
Internally, progress on meeting the allocation targets is 
followed monthly/quarterly, while progress is regularly 
reported on at the Sustainability Committee. 
Table 26: Net Asset Value at the end of 2023 in EUR thousands 
  
Sub-fund 
NLB Funds – 
Equity Socially 
Responsible 
Global 
Advanced 
Markets
Sub-fund 
NLB Funds 
– Equity 
Environ-
mental 
Total
Net Asset 
Value 2023
81,737
11,287
93,024
Net Asset 
Value 2024
128,539 
22,519
151,058
Accountancy policy and reconciliation:   
The value is a proportion of total net asset value 
reported in the business report (Asset management 
operations)

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Report
Externally, progress is reported with the publication 
of the NLB Green Bond Allocation and Impact Report. 
Based on the NLB Green Bond Framework, such report 
has to be prepared annually at least until full allocation. 
The first Allocation and Impact report was published 
in June 2024 on data as of 31 March 2024. The report 
reveals that the portfolio of eligible assets amounted 
to EUR 341 million, with 943 loans granted. The report 
underwent a limited assurance review performed by 
Sustainalytics (Morningstar).  
 
The next Allocation and Impact Report will be published 
in June 2025 and will be accessible on the NLB website. 
›› For 2024 disclosures, please refer to NLB Green Bond, 
June 2024 (English version only) on the NLB website. 
The document is not subject to external review of 
Sustainabillity Statement. 
 
Table 27: Eligible portfolio - allocation by categories as at 31 March 2024 in EUR thousands  
Allocated proceeds
Unallocated 
proceeds
CMA Green Projects Categories
Total amount 
of proceeds 
allocated
Number of 
loans
New 
financing
Refinancing
Renewable Energy
238,470 
296 
31,971
206,499
158,890
Green Building
77,423 
238 
0.282
77,141
Clean Transportation
15,083
408 
8,119 
6,964 
Energy Efficiency
10,134 
  1 
- 
10,134
Total
341,110 
943 
40,372
300,730 
ESG bonds in the 
NLB Group’s banking 
book debt securities 
portfolio 
 
Policy 
NLB Group Investment Strategy
Content and purpose: When managing banking 
book debt securities, the portfolio reflects different 
characteristics in order to diminish the risk derived 
from within. This is described in the NLB Group 
Investment Strategy: Investment Portfolio Plan – 
Definition and Monitoring and the Trading and 
Treasury Framework for Managing Debt Securities. 
While the former only sets the ESG as a component 
in the portfolio overview, the latter document 
includes a definition of ESG component, which 
constitutes a social, green, or sustainability tag 
based on the 2021 Social Bond Principles (SBP), 
the 2021 Green Bond Principles (GBP), and the 2021 
Sustainability Bond Guidelines (SBG) published 
by the International Capital Market Association 
(ICMA). 
Scope: The NLB Group Investment Strategy is the 
highest level document for managing banking 
book debt securities and all banking members are 
obliged to comply.
Most senior level accountable: Each banking 
member has its own debt securities portfolio under 
its supervision and as such reports to the local 
Assets Liabilities Committee (ALCO). Every quarter 
an overview of portfolios is reported to the Group 
ALCO.
Availability: Register of Internal Acts.

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Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Key activities 
In 2024, the Group was actively present on the ESG-
labelled debt securities issuances, whether primary or 
secondary, following the policy and the target related 
to the banking book debt securities portfolio. This will 
continue in 2025. With this approach constant growth 
of the Group’s ESG awareness in the debt securities 
portfolio is ensured. 
Target and progress
The Group’s strategy is to invest at least the share of 
issued ESG debt securities on the primary market in the 
total issued amount of issuers where the Group has risk 
appetite, on a yearly basis. 
At the end of 2024, NLB Group had EUR 670 million 
invested in ESG-labelled bonds which represents 10.8% 
of the Group’s banking book debt securities portfolio 
and marked a 66% growth in compared to 2023 
(6.5% share). More than half of the ESG portfolio was 
invested into government, government-guaranteed, 
and multilateral bank bonds. In 2024, EUR 373 million of 
ESG-labelled bonds were added into the debt securities 
portfolio which is 13% of all new investments in 2024 on 
the Group level. 
Table 28: ESG Debt Securities in NLB Group portfolio as of 31 December 2024 (in EUR thousands)
Green financing 
(in EUR millions)
Banks & corporate
Government and 
multilat. banks
Total
Purchased YtD in 2024
Environmental
219,961
171,696
391,657
170,116
Social
41,684
142,301
183,985
155,551
Governance
0
94,532
94,532
47,758
Total ESG
261,645
408,529
670,174
373,424
Total portfolio
1,007,434
5,185,686
6,193,120
2,865,601
% of ESG
25.97%
7.9%
10.8%
13.0%
 
Accountancy policy and reconciliation:   
Reported values for ESG Bonds in the Group’s banking 
book debt securities portfolio for refers to  the financial 
statements notes  5.3. Non-trading financial instruments 
measured at fair value through profit or loss, 5.4. 
Financial assets measured at fair value through other 
comprehensive income, and 5.6.Financial assets 
measured at amortised cost.
35%
5%
1%
1%
26%
32%
 Multilateral bank bonds & GGB's
 Bank senior unsecured bonds
 Government bonds
 Covered bonds
 Subordinated debt
 Corporate bonds
Figure 21: Distribution of ESG debt securities by asset class

Social Information
In this section, we report on three material standards: Own Workforce,  
Affected Communities, and Consumers and End-users. Our employee-
related disclosures cover Working conditions and human rights, Diversity, 
eqiity and inclusion, Talent attraction and development, and Health and 
Safety, showcasing our commitment to a thriving workforce. We highlight our 
community impact through financing, regional development, sponsorships, 
and donations. Finally, we present disclosures on financial health, responsible 
marketing, service quality, customer satisfaction, and cybersecurity, 
emphasizing our management of social IROs.

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Strategy
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Financial 
Report
GROWING 
PEOPLE
ENCOURAGE 
ENTREPRENEURSHIP
IMPROVING 
LIVES
We are ambitious, curious 
people who want to learn 
continuously.  We are skilled 
professionals and effective 
communicators.
•	We are honest speakers and 
active listeners
•	We acquire and share  
knowledge
•	We are persistent in striving  for 
continuous improvement
•	We support each other to learn 
and improve
•	We act together towards 
common purpose
We understand our clients and 
colleagues, and continuously 
innovate to enhance their 
experience.  We drive and 
embrace the changes.
• We are looking everything 
through digital eyes
• We are always going one step 
further
• We are respecting our 
agreements and promises
• We are proposing innovative 
and simplified improvements.
• We ask for empowerment and 
take responsibility
We are changing ourselves  
to improve the quality of life 
in our home region.
• We are advocating and 
applying sustainable 
practices
• We show interest and 
understanding for one 
another
• We personally lead the 
change
• We take care of our personal 
impact on environment
• We look for opportunity in  
every challenge
S-1 SBM3 material 
IROs and their 
interaction with 
strategy and the 
business model
 
At NLB Group, sustainable practices and human 
resource management are strongly interconnected. 
Sustainability is firmly embedded in the Group’s values 
which are key drivers of organizational culture.
Sustainability is also one of core foundations of NLB's 
new 2025–2030 Human Resources Strategy, adopted 
in December 2024 and set for gradual group-wide 
implementation. The HR Strategy incorporates and 
supports Business Strategy 2030 (People and Culture 
pillar), which focuses on the following key goals: 
• ensuring adequate skills and capacity across the 
business initiatives and across the Group, in line with 
changing business needs,
• providing framework for effective and modern people 
management and development, 
• and strengthening and streamlining HR processes. 
The conducted double materiality assessment identified 
4 material sustainability topics, which are directly or 
indirectly connected with the new strategies: Working 
conditions and human rights of employees; Employee 
attraction and development; Diversity, equity and 
inclusion, and Cybersecurity. 
The Group continuously embeds sustainable principles 
into human resource management and organization.  
In this respect, NLB Group members establish respective 
HR internal documents, rules and procedures, initiatives, 
and practices which: 
S1 Own Workforce
•	 respect the human rights and labour rights enshrined 
in both domestic and international law.
•	 include diversity and inclusion, equal opportunities, 
and non-discrimination for reasons of gender, 
ethnicity, age, or any other circumstance. 
•	 ensure efficient addressing of diversity, in particular 
gender equality, in the highest governance bodies 
and senior positions. 
•	 ensure fair pay and remuneration, and reduction of 
the gender pay gap. 
•	 promote and ensure the safety, health, work-life 
balance, and well-being of employees. 
•	 attract and manage talents in order to drive the local 
and international career development of employees.
•	 promote internal dialogue and communication, and 
measure employee satisfaction through regular 
organizational culture and engagement surveys.
•	 maintain high standards of labour management 
relations and social dialogue.
•	 promote and implement training and other measures 
to ensure that employees build their sustainability 
capacities, awareness, and engagement. 
•	 build and promote a sustainability culture which 
is an important driver for successfully steering the 
sustainability and ESG agenda in NLB Group. 
 
Tables on the next page describe the connection of 14 
material IROs with overall business model of NLB Group. 

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Financial 
Report
Table 29: Own workforce related impacts, risks, and opportunities (Working Conditions)
Material 
Sustainability  
Topic
 Name of IRO
Description of IRO
Type of IRO 
Location in 
the value 
chain
Time horizon
Working conditions 
and human rights 
of employees
Work-related 
health impacts
For some employees, office work results in long-term health impact, such as back 
pain, damaged eyesight and related issues, thus reducing their life quality.
Impact - Actual 
Negative impact
Own 
operations
Short-term
Enabling 
healthy work-
life balance
The Group consistently prioritises imparting knowledge about healthy habits, mental 
health, employee assistance support programs, and advocates activities that contribute 
to employees’ well-being and satisfaction. It fosters a healthy work environment 
conducive to meaningful interpersonal connections and a   work-life dynamic.
Impact - Actual 
Positive impact
Own 
operations
Short-term
Enabling a 
healthy and 
safe working 
environment
NLB Group has implemented numerous health-related initiatives aiming to reduce negative 
impacts of work and promote a healthy lifestyle, which may results in a positive impact on 
employee health. Health and safety measures are implemented to prevent accidents. No 
high-risk workplaces were identified during a workplace risk assessment in 2023. 
Impact - Potential 
Positive impact
Own 
operations
Short-term
Enabling low 
turnover rate 
and long-term 
contracts
NLB Group implements policies to ensure fair remuneration, adequate working 
conditions, and social dialogue to promote employee satisfaction and retention. This 
includes transparent and fair remuneration standards, monitoring working hours 
to prevent burn-out, and maintaining open communication with employees.
Impact - Actual 
Positive impact
Own 
operations
Short-term
Fair 
remuneration 
of employees
Through remuneration policies, NLB Group is ensuring transparent and fair 
remuneration standards for its employees, fostering fairness and equity.
Impact - Actual 
Positive impact
Own 
operations
Short-term
Enabling social 
dialogue
NLB Group members are committed to establishing constructive relations among 
employees and management, maintaining high standards of social dialogue and 
ensuring timely communication. This also includes open communication on relevant 
topics and informing employees and their representatives prior to the implementation 
of significant operational changes that could substantially affect them.
Impact - Actual 
Positive impact
Own 
operations
Short-term
Enabling 
collective 
agreements 
with employees
Employees are covered by a Collective Agreement, which allows for 
stronger representation and better bargaining position.
Impact - Potential 
Positive impact
Own 
operations
Short-term
Table 30: Own workforce related impacts, risks, and opportunities (Employee Attraction and Development, DEI, Cybersecurity)
Employee 
attraction and 
development 
Enabling 
trainings 
and skills 
development
NLB Group is continuously committed to leverage trainings throughout the region 
and make development of its employees its core value. Investing in training raises 
career prospects for employees and improved workplace satisfaction.
Impact - Actual 
Positive impact
Own 
operations
Short-term
Trainings 
and skills 
development
Training and skills development are crucial for enhancing employee capabilities and fostering 
innovation within banks. By investing in continuous learning opportunities, banks can improve 
employee performance, adapt to industry changes, and strengthen workforce engagement, 
ultimately leading to better service delivery and long-term competitiveness in the financial sector.
Opportunity
Own 
operations
Short-term
Enabling talent 
management 
and retention 
of talent
Enabling talent management and retention of talent ensures that the organization can 
maintain a skilled and motivated workforce with improved career prospects.
Impact - Potential 
Positive impact
Own 
operations
Short-term
Key talent 
management 
and retention 
of talent
Effective talent management and retention strategies are essential for banks to maintain a competitive 
edge and drive organizational success. By focusing on career development, employee engagement, 
and a positive workplace culture, banks can attract top talent, reduce turnover, and ensure a 
skilled workforce that is committed to achieving long-term goals and enhancing service quality.
Opportunity
Own 
operations
Short-term
Diversity, equity 
and inclusion
Gender pay gap 
in remuneration
NLB Group has commited to redue the gender pay gap, which in NLB in 2023. Gender pay gap may 
negatively impact work satisfaction of female employees and damage the company's reputation.
Impact - Actual 
Negative impact
Own 
operations
Short-term
Cybersecurity
Protection 
of employee 
personal data 
Protection of employee personal data ensures privacy and fosters trust among 
employees, contributing positively to their sense of security and overall morale.
Impact - Actual 
Positive impact
Own 
operations
Short-term
Cyber crime
Cybersecurity risks, particularly regarding the protection of employee and customer data, can 
significantly impact a bank's financial performance through potential data breaches that lead to 
costly remediation efforts, regulatory fines, and litigation, as well as reputational damage that erodes 
customer trust and confidence, ultimately resulting in loss of business and diminished market value.
Risk 
Downstream
Short, 
Medium, 
Long-Term 

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Employee classification in NLB Group
The conducted DMA and disclosures in this Social 
Information chapter relate to all employees who 
are and could be materially impacted by the Group. 
In accordance with ESRS, NLB Group classifies its 
workforce into two categories: 
•	 Employees: Individuals engaged by a contract with 
any NLB Group member, either full-time or part-time, 
and identified by an ID number.
•	 Non-Employees: Individual contractors supplying 
labour to NLB Group members, including self-
employed individuals with signed contracts, and 
workers provided by third-party providers (NACE 
Code N78), such as HR agencies, institutions, and 
students.
 
As stipulated in the ESRS requirements, information 
on non-employees may be excluded in the first year 
of sustainability reporting (for FY 2024). NLB Group 
opted to apply this exclusion and plans to report on this 
employee type  in the future, in line with the regulation at 
the time. 
Identified IROs, presented in  tables on previous page 
relate to all of NLB Group’s employees and do not differ 
among particular types of employees. For example, 
while the impact of office work on employee health is 
widespread in all countries where NLB Group operates, 
the Group acknowledges that at the same time, some 
employee groups may be more exposed to work-related 
illnesses, security, and injuries (such as front-facing 
employees and security drivers). 
Material negative impacts
The identified actual material negative impact of office 
work on employee health is widespread in all countries 
where NLB Group operates.
For example, employees with impairments and older 
employees may be more exposed to work-related 
illnesses, and specific group of employees (branch staff, 
employees in vault, money transporters, etc.) may be 
more exposed to security issues such as violence or 
robberies. 
Material positive impacts
Material positive impacts of NLB Group on employees 
spans across material sustainability topics, which are 
described in the table of material IROs above.  As a 
parent bank, NLB  strives to harmonize related policies, 
practices, and measures that enhance positive impacts 
and minimize negative impacts in all NLB Group 
members so that all NLB Group employees are or 
could be equally positively affected. These efforts have 
some limitations due to different legislations and socio-
economic environments in non-EU countries and the 
size of the entities. 
Material risks and opportunities arising from impacts 
and dependencies 
NLB Group relies on a skilled workforce to achieve 
strategic objectives and deliver complex financial 
services. Talent development and succession planning 
are crucial for realizing the opportunities and business 
goals set in the Group’s strategy. The DMA reveals 
several material opportunities arising from impacts and 
dependencies as presented in the table above. Although 
only identified material risk above the threshold is 
related to cybersecurity, the Group recognizes other 
non-material (below the threshold) potential negative 
impacts and risks, and embeds their mitigation in its 
policies and procedures.
Impact on employees that may arise from  
transition plans
The implementation of NLB Group’s transition plan 
may have some negative and some positive impacts 
on employees; however, none of these are deemed to 
be material. If not appropriately addressed, negative 
impacts may include increased workload derived from 
fulfilling new requirements and establishing new work 
processes. On the other hand, the implementation of the 
transition plan may have a positive impact and provide 
opportunities for new job creation, reskilling, and 
upskilling. These impacts will be adequately addressed 
in the further development and implementation of the 
transition plan. 
Risk regarding forced labour or child labour 
NLB Group has established a strong policy on human 
rights, which prohibits any kind of forced, compulsory, 
or child labour and no minors under 18 years of age 
are employed in any of NLB Group members. As a 
result, none of NLB Group members or activities in own 
operations are at significant risk regarding  these issues.  
 
The Group has also implemented due diligence 
mechanisms to monitor, identify, and act upon any 
deviations and incidents which may occur.

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Accounting methodology and reconciliation: 
For employee characteristic calculation in this chapter, 
the head count methodology was used as at December 
2024. The number of employees is reconciled with the 
financial statements, note 4.9 Administrative expenses. 
Compared to the previous year, at the end of 2024 the 
number of employees in NLB Group members increased 
by 340 to a total of 8,322 employees. The increase was 
mainly due to the acquisition of Summit Leasing Slovenija 
and Mobil Leasing, Zagreb. The share of women was 
69%, which is the same as at the end of 2023. 
Table 33: Number of NLB Group employees by gender and countries (headcount) 
31 Dec 2024
31 Dec 2023
Country
Number
Women
Men
Number
Women
Men
Bosnia and Herzegovina
1,025
74%
26%
990
74%
26%
Croatia 
41
63%
37%
1
0
100%
Germany 
0
0%
0%
0
0%
0%
Kosovo 
478
59%
41%
468
59%
41%
Montenegro
410
67%
33%
390
66%
34%
North Macedonia 
995
65%
35%
962
65%
35%
Serbia
2,515
71%
29%
2,480
71%
29%
Slovenia 
2,856
68%
32%
2,689
68%
32%
Switzerland
2
0%
100%
2
0
100%
Total
8,322
69%
31%
7,982
69%
31%
Note: The measurement of metrics on this page was not validated by an external body other than the assurance provider (for 2024).
S1-6 Employee characteristic metrics
Table 32: Number of employees in countries with at least 50 employees and 10% of total NLB 
Group number of employees    
Country
31 Dec 2024
31 Dec 2023 
Bosnia and Herzegovina
1,025
990
Kosovo 
478
468
Montenegro
410
390
North Macedonia 
995
962
Serbia
2,515
2,480
Slovenia
2,856
2,689
Table 31: Number of NLB Group employees by gender (headcount) 
Gender
31 Dec 2024
31 Dec 2023 
Men
2,597
2,503
Women  
5,725
5,479
Other 
0
0
Not reported 
0
0
Total
8,322
7,982

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Table 34: Number of NLB Group’s  permanent, temporary and non-guaranteed hours employees by gender and by country (headcount) 
31 Dec 2024 
31 Dec 2023
Women
Men
Other
Not 
reported
Women
Men
Other
Not 
reported
Total number of employees 
5,725
2,597
0
0
5,479
2,503
0
0
Permanent employees 
5,324
2,456
0
0
5,190
2,386
0
0
Temporary employees
401
141
0
0
289
117
0
0
Non-guaranteed 
hours employees
0
0
0
0
0
0
0
0
Table 35: Number of NLB Group’s permanent, temporary and non-guaranteed hours employees  by country (headcount) - 2024
31 Dec 2024 
Bosnia and 
Herzegovina
Croatia 
Kosovo Montenegro
North 
Macedonia 
Serbia
Slovenia 
Switzerland
Total
Total number of employees 
1,025
41
478
410
995
2,515
2,856
2
8,322
Permanent employees 
936
41
322
366
890
2,393
2,830
2
7,780
Temporary employees
89
0
156
44
105
122
26
0
542
Non-guaranteed 
hours employees
 0
0 
0 
0 
0 
0 
0 
0 
0 
Table 36: Number of NLB Group’s permanent, temporary and non-guaranteed hours employees  by country (headcount) - 2023
31 Dec 2023
Bosnia and 
Herzegovina
Croatia 
Kosovo Montenegro
North 
Macedonia 
Serbia
Slovenia 
Switzerland
Total
Total number of employees 
990
1
468
390
962
2,480
2,689
2
7,982
Permanent employees 
909
1
335
360
912
2,388
2,669
2
7,576
Temporary employees
81
0
133
30
50
92
20
0
406
Non-guaranteed 
hours employees
0 
0 
0 
0 
 0
0 
0 
0 
0 
Note: The measurement of metrics on this page was not validated by an external body other than the assurance provider (for 2024).

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Table 37: Total number of employees who have left NLB Group banking members (headcount)
2024
2023
Entity
Number
Women
Men
Number
Women
Men
NLB, Ljubljana 
256
180
76
221
155
66
NLB Banka, Banja Luka
79
57
22
70
53
17
NLB Banka, Podgorica 
41
27
14
29
18
11
NLB Banka, Prishtina 
42
24
18
26
12
14
NLB Banka, Sarajevo
75
54
21
117
86
31
NLB Banka, Skopje 
106
71
35
68
50
18
NLB Komercijalna banka,  
Beograd 
326
219
107
507
382
125
Total
925
632
293
1,038
756
282
Table 38: Rate of employee turnover in NLB Group banking members
2024
2023
Entity
Number
Women
Men
Number
Women
Men
NLB, Ljubljana 
10%
70%
30%
8%
70%
30%
NLB Banka, Banja Luka
15%
72%
28%
14%
76%
24%
NLB Banka, Podgorica 
10%
66%
34%
9%
62%
38%
NLB Banka, Prishtina 
8.8%
57%
43%
7.3%
46%
54%
NLB Banka, Sarajevo
15%
72%
28%
23%
74%
26%
NLB Banka, Skopje 
11%
67%
33%
7%
74%
26%
NLB Komercijalna banka,  
Beograd 
14%
67%
33%
19%
75%
25%
Total
12%
68%
32%
14%
73%
27%
Notes: 
(i) Turnover number and rate refer to NLB Group banking members, which accounts for 93% (7,725) of the total NLB Group employee headcount (8,322). 
Data from other NLB Group members were not available for 2024. 
(ii) The measurement of metrics on this page was not validated by an external body other than the assurance provider (for 2024).

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At NLB Group, strong working conditions and human 
rights commitments are intertwined. The Group 
manages them through several policies and procedures, 
and pays a special attention to identified material IROs, 
which relate to ensuring secure employment and fair 
remuneration, safe and healthy working environment, 
work-life balance, enabling social dialogue, equal 
opportunities for all employees, ensuring cybersecurity 
(data and privacy), and enabling development of 
employees. 
On a high level, the general internal regulation 
framework related to the Bank’s own employees 
is set out in the Code of Conduct (described in the 
chapter Governance information).  In addition to the 
Code of Conduct and Policy on Respecting Human 
Rights, specific IROs are addressed in domain 
specific policies, and other internal acts, rules, and 
procedures. The purpose, content, and availability are 
described for each relevant policy, while scope and 
accountability are common to all policies as follows 
unless stated otherwise in each policy description. 
Scope: NLB Group has established mechanisms for 
document and processes harmonization in all NLB 
Group members. In line with the Guidelines for the 
adoption of NLB Group documents (policies, strategies, 
methodologies, criteria, procedures, etc.), internal 
documents related to employees are first prepared by 
the human resources competence line and adopted by 
the competent body in NLB as the parent bank. As a 
rule, sustainability-related policies and other internal 
documents are adopted first in the parent bank NLB, 
whereas Group members are responsible for adapting 
them and implementing them in their operations 
according to the guidelines of the parent bank and 
local legislation. Accordingly, the competence line 
defines the level of obligation: whether the NLB 
Group document is mandatory, partially mandatory 
(mandatory and best practice), or just practice for 
other NLB Group members.  
Most senior function accountable: The policies 
related to employees are in the custody of different 
departments, mainly human resource departments. 
The Policy on Respecting Human Rights is in the 
custody of Sustainability Unit, and policies on 
protecting personal data are in the custody of legal, 
the general affairs department, compliance, or IT. 
Departments are responsible for policy preparation, 
updates and first-level implementation, as well as 
for building awareness and training related to the 
policies. The Management Board or director of each 
NLB Group member is accountable for oversight of 
policies, while directors of designated departments 
are responsible for their operational implementation. 
Availability: After a NLB Group member adapts 
and adopts its internal acts, they are published on 
the intranet site, making them accessible to all its 
employees. 
Description of actions, targets, and metrics related to 
material IROs and sustainability topics are included in 
the following sections. In general, NLB Group members 
have established specific action plans for executing 
activities to achieve the targets and further develop 
meaningful strategies related to employees. Progress 
towards achieving targets and the effectiveness of 
activities are tracked regularly within organizational units 
or competence lines responsible for specific sustainability 
topics, and through regular internal reporting to the 
management bodies of each NLB Group member. 
Employees or their representatives are included in target 
setting where applicable, and subject to the type of the 
target. All work-related activities are regularly discussed 
and aligned with workers’ representatives, trade unions, 
and employees’ immediate superiors. 
Human rights 
commitments 
Human rights policy 
NLB Group members ensure fair treatment and protect 
the rights of workers while providing a structured 
framework for employers to manage their workforce 
effectively in accordance with local labour laws. To this 
end, the principles and provisions related to human 
rights are included in employment contracts, which are 
signed by each employee and are also integrated into 
domain-specific internal acts. 
Policy on respect for human rights in NLB d. d.  and 
NLB Group 
Content and purpose: The purpose of the policy, 
adopted in 2023, is to set NLB Group’s commitment 
to respect human rights in accordance with 
international standards. These include (but are not 
limited to) the Universal Declaration of Human Rights, 
the International Covenant on Civil and Political 
Rights, the International Covenant on Economic, 
Social and Cultural Rights, the ILO Declaration on 
Fundamental Principles and Rights at Work, the UN 
Guidelines, Performance Standards 2,4,9 as per EBRD 
Environmental and Social Policy, and the OECD 
Guidelines. In addition to these, NLB follows the 
National Action Plan of the Republic of Slovenia for the 
Respect of Human Rights in Business and meaningfully 
transposes its directions and recommendations to 
other regions. The policy lays down principles and 
commitments related NLB Group’s own operations, 
financing and investing, or relationships with other 
stakeholders. It also outlines diligence mechanisms 
for identifying and preventing any risks or incidents 
stemming from NLB Group’s value chain.  
Scope: NLB Group employees. 
Most senior function accountable: The policy is in 
the custody of the Sustainability Department (or 
sustainability coordinators or legal and general affairs 
departments in smaller companies without established 
sustainability-related functions), while the highest 
responsibility lies with the management boards of 
each NLB Group member. In addition, to steer the 
human rights policy, NLB has appointed a Human 
Rights Custodian to monitor and oversee human rights 
compliance on the Group level, organize training, 
and coordinate the development of due diligence 
mechanisms.  
Availability: The policy is available to all employee in 
the register of internal acts and publicly on the  
NLB website.
IRO Management

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The policy includes the following principles and 
commitments:
•	 Employees have the right to a suitable and safe 
working environment.
•	 Employees are encouraged to pursue personal and 
professional growth and development.
•	 Striving to improve the representation of the under-
represented gender in management positions.
•	 Zero tolerance and prohibition of any form of 
harassment to ensure the dignity of employees and 
a work environment free from ill-treatment and 
harassment.
•	 Employees are guaranteed the right to an effective 
complaint mechanism to express their opinions, 
complaints, and observations in confidence.
•	 Ensuring equal opportunities for women and men, i.e. 
equal treatment irrespective of gender.
•	 Ensuring the inclusion of persons with disabilities 
by making appropriate adjustments to workplaces 
and work environments, in accordance with local 
regulations.
•	 Recognizing the fundamental rights of employees 
to form and join trade unions or other forms of 
association, to bargain collectively, and to have the 
protection of workers' representatives recognized in 
accordance with labour law.
•	 Considering the safety and health of employees to be 
of fundamental importance and giving priority to the 
continuous improvement of working conditions.
•	 The NLB Group supports the elimination of all forms 
of forced and child and adolescent labour, human 
trafficking and does not employ minors (under 18 
years of age).
Rules on the Prevention of Harassment  
and Mobbing at Work  
Content and purpose: NLB Group members have 
adopted the Rules on the Prevention of Harassment 
and Mobbing at Work or included these principles 
in corresponding instructions, training and other 
measures. The aim of this policy is to protect employees 
in the event of mistreatment and harassment. As 
employers, NLB Group members are obliged to 
ensure the dignity of employees and create a working 
environment in which no employee is exposed to 
mistreatment or sexual or other means of harassment 
by subordinates or superiors, colleagues, or anyone 
else who performs work for the NLB Group member. 
With this policy, all employees uniformly understand 
the importance of the prohibition of ill-treatment and 
harassment, which they all consistently respect in their 
relations with all stakeholders of the Bank.  
Scope: NLB Group employees. 
Most senior function accountable: The management 
boards and directors of HR departments or similar 
functions in NLB Group members.
 
Key activities 
In 2024, NLB Group focused on the following activities 
related to the overall employee human rights approach: 
•	 The NLB Group conducted a gap analysis in 2023 to 
review its policies, processes, and mechanisms for 
respecting human rights. The findings from this analysis 
started to be implemented in 2024 and will continue to 
be integrated into the development of the human rights 
due diligence mechanism in 2025 and beyond.
•	 NLB Group banking members conducted a human 
rights impact risk assessment. Additionally, NLB 
conducted an employee survey to evaluate the 
likelihood and severity of specific human rights 
issues. The survey identified the three most important 
employee human rights as: (1) equal pay for equal 
work, (2) good and safe working conditions, and 
(3) the right to rest and leisure. These rights were 
included in the Disclosure Management Assessment 
(DMA) and are reflected in the identified material 
IROs and sustainability topics: working conditions 
and human rights of employees, and diversity, equity, 
and inclusion. Other human rights, such as child 
labour, slavery, and forced labour, were not deemed 
significant due to high awareness and existing 
legislation in all NLB Group countries.
•	 Human rights topics were included in mandatory 
annual training on sustainability, which was 
completed in all NLB Group core members, 
contributing to enhancing employee awareness 
about human rights. 
•	 Several grievance mechanisms are in place for all 
stakeholders, including employees, where human 
rights violations can also be detected and further 
addressed according to the severity of the breach. 
For details, see chapter S1-3. 
•	 To ensure realisation of principles and commitments 
related to human rights NLB Group conducts several 
on going initiatives for each material sustainability 
topic which are described in respective sub-
chapters in the remaining of Own workforce chapter: 
Working conditions, Employee attraction and talent 
development, Diversity, equity and inclusion, Cyber 
security. 
S1-17 Incidents, complaints, 
and severe human rights 
impacts
Table 39: Number of human rights incidents, complaints, and 
severe human rights impacts related to employees(i)
2024
2023
Total number of confirmed incidents of 
discrimination, including harassment 
0
0
Number of complaints filed through 
various channels, including 
grievance mechanisms(ii)
9
5
Total amount of fines, penalties, and 
compensation for damages as a result 
of the incidents and complaints 
0
0
Total number of severe 
incidents (forced labour, human 
trafficking or child labour) 
0
0
Total number of fines, penalties, 
and compensation for damages 
as a result of severe incidents
0
0
Total
9
5
(i) Data refers to NLB Group banking members. Data from other NLB Group 
members were not available for 2024. 
The reports have been processed in accordance with the internal regulations and 
no incidents, complaints, or severe human rights impacts  were confirmed. Several 
cases were concluded with a preliminary report and no further investigation was 
opened because there were no indications of harmful behaviour. For others, the 
investigation did not identify any harmful behaviour or could not be proceeded due 
to anonymity and impossibility of identification.  
(ii) The measurement of metrics was not validated by an external body other than 
the assurance provider (for 2024).

We are aware that only  
a satisfied employee,  
one who feels the firm’s trust 
and care for his or her  
work/life balance and 
potential, will help us address 
the opportunities that await us.
To nurture an environment of 
growth and satisfaction, we focus on 
employee health, work-life balance, 
stress management and family-
friendly benefits with activities such 
as sports games, healthy lifestyle 
workshops, stress management, 
specialised medical examinations, 
additional days off, etc.

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Working conditions
As resulting from the DMA, seven material impacts relate 
to working conditions and human rights and cover three 
main aspects: 
•	 secure employment: enabling a low turnover rate and 
long-term contracts, and fair renumeration of employees
•	 health: enabling a healthy and safe working 
environment, prevention of work-related negative 
health effects, enabling a healthy work-life balance, 
raising awareness
•	 labour-management relations: enabling social dialogue, 
enabling collective agreements with employees. 
 
Secure employment and 
fair remuneration 
Policy 
Collective agreements 
Content and purpose: The general framework for 
secure employment is set by collective agreements 
or corresponding internal acts, adopted in line with 
labour laws in countries of NLB Group operations. For 
details about the collective agreements, see chapter 
Enabling social dialogue and collective bargaining. 
Remuneration Policy of employees in NLB d. d.  and in 
NLB Group 
Content and purpose: This policy provides guidelines 
for the prudent remuneration of all employees, 
excluding management board members, and aligns the 
performance management system and remuneration 
across NLB Group. For core financial members, the 
policy aligns with the principles used by NLB and 
incorporates local regulations that are binding and 
applicable at the time for the member. In other non-core 
members, the principles of the remuneration policies 
are implemented through the employment contract. The 
policy defines fixed and variable pay, goal-setting, and 
performance criteria (KPIs), and outlines conditions for 
allocating and paying variable remuneration. The policy 
adheres to EBA and ESMA guidelines, considering 
proportionality, NLB Group assets, and local labour 
laws. It ensures equal pay for equal work, regardless of 
gender, making it gender-neutral.  
Most senior function accountable:  management 
boards and supervisory boards of NLB Group members.
Key activities 
Secure employment 
All NLB Group members are committed to providing 
their employees with long-term employment security by 
offering indefinite contracts. However, due to specific 
circumstances such as project-based work or temporary 
substitutions, fixed-term contracts may be issued. In 
Kosovo, labour law stipulates that an indefinite contract 
is automatically granted after 10 years of continuous 
employment with the bank.
Adequate wage 
All NLB Group members are committed to ensuring 
equal pay for equal work and setting salaries above 
the market minimum, so no employee receives less 
than an adequate wage. For example, NLB conducts 
annual salary adjustments in accordance with the 
minimum wage set by the government and the collective 
agreement.
Employee performance assessment
Employee performance assessment is essential 
for ensuring fair remuneration. The foundation of 
performance evaluation is goal setting, which aligns 
with NLB Group’s business strategy and the objectives 
of each organizational unit. This goal-setting process 
is followed by a performance reviews goal setting 
meetings between the employee and their manager, 
who discuss:
•	 key employee goals for achieving the Bank’s business 
objectives
•	 goals and expected workplace competencies 
(behaviour)
•	 performance criteria, divided into goals (what, how 
much) and competencies (how, in what way) 
 
Annual, semi-annual, or quarterly goal planning 
and key competency definition form the basis for 
performance appraisals and performance-based 
earnings. The planning, monitoring, and evaluation 
frequency depends on the tasks performed by 
employees in the organizational unit. 
Other ongoing activities related to collective agreements 
include following the legislation, maintaining a 
dialogue with employees, trade unions and workers 
representatives, ensuring employees receive written 
contracts at the beginning of the working relationship, 
and enabling social protections coverage in case of 
major life events related to the employment (such as 
sickness, parental leave, retirement, unemployment). 
Activities related to engaging employees and social 
dialogue in setting collective agreements are described 
in detail in section S1-3. To ensure proper execution of 
the remuneration policy, NLB Group members make 
adjustments based on monitoring the market conditions 
(market salary benchmark), local legislation, and 
dialogue with employees and/or trade unions and 
workers’ representatives.  
 
S1-13 Performance review metrics
In 2024, it is estimated that 99%-100% of NLB Group 
eligible employees had a performance review. In line 
with the remuneration policy eligible employees are all 
employees excluding  long-term absentees (longer than 
half of the evaluation period), such as employees on 
parental leave or long-term sick leave, and conducting 
a performance and career development review is 
mandatory. 
Table 40: Performance and career development reviews
2024
Percentage of eligible employees 
with performance and career 
development reviews 
99%-100% 
(69% women, 31% men)
Notes:  
(i) Data refers to all NLB Group members and includes all eligible 
employees for performance and career reviews. The gender breakdown is 
estimated taking into account a general gender breakdown in NLB Group. 
(ii) The measurement of the metric was not validated by an external body 
other than the assurance provider.

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S-10 Adequate wages metrics 
The general objective related to secure employment 
and fair remuneration is to increase the number of 
employees with long-term or permanent contracts 
(where applicable and based on employment needs) 
and to secure adequate and appropriate wages taking 
into account job context, market conditions, local 
legislation, and employee satisfaction. 
Table 41: Adequate wages metrics
2024
Percentage of employees paid an adequate wage 
100%
Notes:  
(i) Data refers to all NLB Group members
(ii) The measurement of metrics was not validated by an external body 
other than the assurance provider
Safe and healthy working 
environment
Policy
 
Occupational health and safety management system 
(OHS)
Content and purpose: The OHS system in NLB Group 
is based on legal requirements, which are determined 
in the laws and regulations on health and safety 
at work applicable in each member state. On this 
foundation NLB Group members have established 
internal documents, such as the Statement on Safety 
and Risk Assessment or similar rulebooks on health 
and safety. These regulate the rights, obligations, 
and responsibilities of employers and employees in 
connection with the implementation and improvement 
of safety and health protection of employees at work, 
as well as general principles of prevention, and a 
system of rules of safety and health protection at work, 
the application of which achieves the prevention of 
injuries at work , occupational diseases, and other 
diseases related to work, as well as protection of the 
working environment, and other issues related to 
safety and health protection at work. Among other 
topics, special protection is prescribed in order to 
preserve the mental and physical development of 
young people, to protect women from risks that 
could endanger the realization of motherhood, to 
protect persons with disabilities and occupationally 
ill persons from further damage to their health and 
reducing their working capacity, and to preserve 
the working capacity of older employees within the 
limits appropriate to their life age. The statement also 
includes a risk and health assessment for specific job 
categories.  
Scope: All NLB Group employees are covered by the 
undertaking’s health and safety management system 
based on legal requirements. 
Most senior function accountable: The Management 
Board of each NLB Group member. In addition, 
all members (except those with fewer than three 
employees) NLB Group members employ professional 
workers for health and safety at work, who, 
together with the help of managers, take care of the 
implementation of measures to ensure safety and 
health at work or they hire a licensed company to 
implement occupational health and safety law and to 
inspect the applicable measures.  
Key activities 
Ongoing activities to ensure a safe and healthy 
environment include risk assessment and incident 
investigation, health and safety training, and workplace 
health promotion and initiatives. Their impact and 
progress are monitored by organizational units in 
charge of these activities.
•	 Occupational health risk assessments (technical 
and health risk) are conducted according to specific 
methodologies and on-site inspections, following 
health and safety legislation. Measures to reduce 
occupational emissions, regular safety training, 
and provision of personal protective equipment are 
implemented. Injuries are recorded, investigated, 
and measures are adopted to prevent recurrence. 
Risk assessment is a foundation for the Safety and 
Risk Assessment Statement. Employees must report 
any workplace risks or incidents to their supervisor. 
If a danger is identified, they must stop working and 
inform their superior, who will act in line with internal 
protocol. Employees can only return to work once the 
danger is eliminated. 
•	 Employees take part in regular obligatory 
(theoretical and practical) training on health and 
safety, fire protection, first aid, and evacuation. 
Employees who work in a higher risk position are 
provided with special or additional training for 
their specific jobs or tasks (e.g. handling cash and 
securities, cash transport, debt collection). Training 
sessions are provided by certified legal entities for 
OSH and other professional companies. 
•	 General periodical medical examinations are 
mandatory for all NLB Group employees. Other 
initiatives include improving work organization, 
encouraging healthy activities, enabling healthy 
lifestyle choices, and promoting personal 
development. Specifically, projects like the Health 
Bank, partnerships with healthcare institutions, and 
employee memberships in sports associations further 
support employee health awareness and care.
•	 NLB and several other Group members also offer 
ergonomic workplace adaptations (such as 
ergonomic chairs) to maintain employee health.
•	 A special awareness programme, Healthy Bank, was 
established in NLB, providing webinars on various 
topics. This programme started in NLB and is being 
gradually implemented in other NLB Group members. 
•	 Recognizing the need for increasing the awareness 
of sound mental health and appropriate stress 
management, an employee assistance programme 
started in Slovenia and Serbia, offering anonymised 
psychological and other support.
•	 Employees can also take part in several sport 
events and activities provided by NLB or other 
Group members (such as membership in internal or 
external sports associations, NLB sport events and 
gatherings, etc.)
•	 Employees can suggest improvements or express 
concerns about occupational health and safety. The 
Group has various methods for worker participation, 
consultation, and communication. In some countries, 
safety committees or trade union representatives help 
prepare safety declarations and collect employee 
feedback. Where there are no committees, employees 
follow guidelines and can send suggestions by email.

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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
S1-14 Health and safety metrics 
The general objective related to health and safety is to 
ensure working conditions for preventing work-related 
illness, injuries, excessive stress, and deterioration of 
mental health. 
Table 42: Health and safety metrics 
2024
Percentage of employees covered by the health 
and safety NLB Group management system 
100%
Number of recordable work-related accidents(i) 
29
Number of recordable work-related ill health  
0
Number of days lost to work-related injuries  
from work-related accidents or 
work-related ill health(ii)
769
Number of work-related fatalities 
0
(i) Work-related accidents relates to employees (non-employees 
excluded) and were recorded only in NLB Group banking members, with 
share ranging from 0.26% to 0.78% of total workforce in each bank.
(ii) Data refers to NLB Group banking members, which accounts for 93% 
(7,725) of the total NLB Group employee headcount (8,322). Data from 
other NLB Group members were not available for 2024.
(iii) The measurement of  metrics was not validated by an external body 
other than the assurance provider.
Work-life balance
NLB Group consistently prioritizes imparting knowledge 
about healthy habits and advocates activities that 
contribute to employees’ well-being and satisfaction. 
It fosters a healthy work environment conducive to 
meaningful interpersonal connections and a balanced 
work-life dynamic. 
Policy
 
Family-friendly measures, regulation on remote 
work, and the right to disconnect 
Content and purpose: The general framework for 
enhancing awareness and implementing concrete 
measures on work-life balance is stipulated in NLB 
Group’s Code of Conduct, the Policy on Respecting 
Human Rights, and the Sustainability Policy. Some NLB 
Group members have adopted special regulations 
and instructions related to work from home (hybrid, 
remote work), flexible working hours, and working 
time, or have these principles implemented in other 
acts defining the employment relationship. Also, some 
Group members have internal acts defining measures 
and processes on creating a family-friendly company, 
while all members strive to follow these principles. In 
2024, all NLB Group members operating in Slovenia 
adopted the Policy of the Right to Disconnect, 
transposing the EU directive, which ensures that 
employees have the right to disengage from work-
related electronic communications during non-work 
hours, promoting a better work-life balance and 
protecting their health and well-being.  
Most senior function accountable: Directors of HR 
departments or similar functions in each NLB Group 
member.
Key activities 
Family-friendly measures at NLB Group address 
various aspects of the working environment to promote 
work-life balance. These measures are continuously 
implemented and developed across all NLB Group 
members, with NLB and NLB KB holding national 
certifications from Ekvilib Institute and Balance company 
CEE. Internal teams, including HR and other department 
representatives, monitor progress, provide reports, and 
discuss improvements.
•	 In NLB 27 measures are in place, out of which 11 
measures are related to family benefits. See the full 
list on the NLB Website. 
•	 In NLB Komercijalna banka Belgrade 19 measures 
are in place: team for coordinating work-life balance; 
external/internal communication; work-life balance 
training for leaders; Work-life balance survey; 
scholarships for employees' children; financing 
for in vitro fertilization (IVF) and prenatal testing; 
innovations in work processes; panel discussions on 
work-life balance; family day. 
•	 In October 2024, NLB Banka Banja Luka signed a 
Memorandum of Understanding with the United 
Nations programme to promote family-friendly 
workplace and joined the Expanding Choices 
programme. 
•	 In countries without a family-friendly certificate, 
NLB Group members adopt individual measures to 
support working parents and provide family-related 
leaves in accordance with the local legislation. 
Common measures include hybrid work, well-being 
webinars, days off for significant life events, and 
limited overtime.
•	 Parental leave is enabled for female and male 
employees in all countries. In addition, banking 
members allow both genders additional family-
related leaves. 
 

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Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Enabling social dialogue 
and collective bargaining 
NLB Group members are committed to establishing 
constructive relations between employees and 
management, maintaining high standards of social 
dialogue, and ensuring timely communication. This also 
includes open communication on relevant topics and 
informing employees and their representatives prior to 
the implementation of significant operational changes 
that could substantially affect them. 
Policy
 
Collective Agreement 
Content and purpose: The Collective Agreement, being 
an outcome of social dialogue between employees’ 
representatives, is a general framework stipulating the 
rights and obligations of the employer and employees 
in relation to the employment legal relationship. 
Collective agreements of NLB Group members follow 
local labour laws in the countries of their operations 
and are respected by all NLB Group members. 
The Collective Agreement regulates all matters of 
importance for the employment relationship, rights, 
obligations, and responsibilities, especially the 
establishment of the employment relationship, its 
duration, working hours, health and safety at work, 
professional training, protection against discrimination 
and abuse at work, and the right to freedom of 
association. In addition, where applicable NLB Group 
members adopted rulebooks regulating cooperation 
between workers’ representatives; for example, in NLB 
the Workers and Management Act and the Agreement 
on Cooperation between the Workers’ Council and 
Employer have been established. 
Scope: All NLB Group financial members, except NLB 
Banka Prishtina, NLB Banka Sarajevo, NLB Banka 
Banja Luka, NLB Lease&Go Srbija and NLB Fondovi 
Srbija have established collective agreements. In 
countries where the collective agreements are not 
adopted, NLB Group members adhere to the local 
labour laws, ensuring that collective agreement 
principles are respected.  
Most senior functions accountable: The Management 
Board and in some entities also the Supervisory Board.
Key activities 
In NLB Group members with established collective 
bargaining agreements (CBA), these are promptly 
renewed. 
During 2023 and 2024, social dialogue was conducted 
with established trade unions across all NLB Group 
members, resulting in renewed collective bargaining 
agreements:
•	 NLB: Valid for 2 years, from January 2024 to  
January 2026.
•	 NLB Komercijalna Banka Belgrade: Valid for 3 years, 
from April 2023 to April 2026.
•	 NLB Banka Skopje: Valid indefinitely from  
October 2024.
•	 NLB Banka Podgorica: Valid for 5 years,  
starting December 2023.
 
NLB Banka Banja Luka, NLB Banka Sarajevo, and NLB 
Banka Prishtina do not have CBAs as in Bosna and 
Herzegovina and Kosovo there is no general collective 
agreement or collective agreement for the financial 
sector, hence workers' rights are regulated by the Labor 
Law and by-laws. Therefore, these three banks have 
adopted, in line with local labour law, the internal labour 
rulebooks and use the NLB Collective agreement as 
a best practice. NLB Banka Prishtina does not have a 
representative trade union, while in NLB Banka Sarajevo 
and NLB Banka Banja Luka those are established.
›› For additional description of key processes, 
engagement and related activities, please refer to the 
chapter S1-2. 
S1-8 Collective bargaining coverage 
and social dialogue  
The general objectives related to social dialogue and 
collective bargaining are to promptly discuss relevant 
work-related topics and enable employees and their 
representatives to express opinions or consensus.  
Table 43: Social dialogue  
31 Dec 2024
The percentage of employees 
covered by collective agreements
94%
Notes: 
The measurement of the metric was not validated by an external body 
other than the assurance provider.
Table 44: Collective bargaining and social dialogue coverage  
Collective bargaining coverage
Social dialogue
Coverage 
rate
Employees 
EEA
Employees 
non-EEA
Workplace 
representation
(EEA only)
0-19%
 
20-39%
40-59%
60-79%
80-100%
Slovenia
Serbia, North 
Macedonia, 
Bosnia and 
Herzegovina, 
Montenegro
Slovenia
Notes: 
(i) Data refers to NLB Group banking members (in EEA and non-
EEA), which accounts for 93% (7,725) of the total NLB Group employee 
headcount (8,322). Adequate data from other NLB Group members were 
not available for 2024. NLB Banka Prishtina (Kosovo) does not have 
collective agreement. 
(ii) The measurement of  metrics was not validated by an external body 
other than the assurance provider.

NLB Group 
Annual Report 2024
267
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Employee attraction 
and talent 
development
Policies
 
Human Resources and Organization Development 
Strategy for NLB Group
Content and purpose: A general framework for 
employee development is set out in the Group’s HR 
Strategy and the Human Resources and Organization 
Development Strategy for NLB Group, which 
defines the basic areas (HR strategy, organization, 
education) and work activities in NLB Group, which 
contributes to the performance of individuals, teams, 
and the entire Group as well as ensure sustainable 
development and long-term business success. The 
Policy is complemented with the Standards for the 
Human Resources Business Line in NLB Group, the aim 
of which is to set up the standards of operation and 
harmonization of operations in NLB Group members. 
Scope: NLB Group employees
Key Employees Management Policy in NLB 
Content and purpose: Key employees are those 
whose departure from the NLB Group would mean 
a significant loss, for example because of the rare 
know-how or experience of such employees. The 
Policy aims to define all significant factors and 
measures that contribute to increased and more 
successful commitment of key employees with the 
aim of improving their loyalty, efficiency, motivation, 
responsibility, and creativeness, and in order to 
retain their employment in the Group. Investing in 
key employees is a long-term process aimed at 
retaining the best employees, since this contributes 
to maintaining their high performance, engagement, 
and efficiency in the long run. At the same time, this 
Policy has a positive impact on attracting talent from 
the labour market and will thus be profitable in the 
long run. 
Scope: key NLB employees 
Policy on mobility within the NLB Group 
Content and purpose: The Policy defines the 
frameworks and orientations that make it possible to 
set uniform starting points for implementing mobility 
within NLB Group and ensure compliance with the 
targets, values, culture, and strategy of NLB Group. 
Its purpose is to enhance agility and development of 
all employees within the NLB Group on the horizontal 
as well as the vertical levels with a high potential 
for assuming complex assignments or positions 
(in particular managers, talents, key employees, 
successors) or for reassignment within NLB Group. 
As the Group is present in different countries in SEE, 
the Policy reflects the modern approach to employee 
management, and acknowledges different forms of 
employment and cooperation as the basic source of 
competitive advantage and business results of  
NLB Group. 
Scope: NLB Group employees
Key activities
The Group is continuously committed to leverage 
training throughout the region and make development 
of its employees its core value. By establishing a broad-
based approach to training, NLB Group ensures that the 
team remains agile and well-versed in both traditional 
and emerging industry domains. Furthermore, the 
Group is dedicated to fostering an inclusive environment 
where every employee has equal access to learning 
opportunities. By removing barriers to education and 
development, mostly with the help of digital channels, 
the Group ensures that all team members can grow, 
contribute, and thrive within our organization. 
In 2024, activities in following areas were conducted in 
NLB Group members: 
•	 NLB received the Top Employer certificate for the 
9th consecutive year, and NLB Komercijalna Banka, 
Belgrade, earned this certification for the first time.
•	 Various training activities provided by the NLB 
Education Centre. Located in Slovenia, the centre 
follows trends in the market to predict vital skills and 
competencies that will have an impact on the Group’s 
future. It provides learning opportunities to all Group 
employees, in particular through the Udemy platform, 
which offers over 7,000 training courses, available to 
all employees as self-paced learning.
•	 Some Bank members have internal coaches and 
internal trainers who conducting development 
activities and training.
•	 All NLB Group members conducted mandatory 
e-training sessions based on legislation and financial 
industry specifics (in particular code of conduct, 
compliance, AML, anti-bribery and corruption, IT 
security, etc.).
•	 Several NLB Group members executed training 
sessions for specific employee groups and topics, such 
as leadership, coaching, and an executive monitoring 
programme, innovation, sustainability and ESG, and 
diversity and inclusion. 
•	 NLB Group banking members conducted a talent 
management programme with the same methodology, 
and three members started the successor programme. 
 
›› Please refer to the business report, section: Human 
Resources for additional descriptions of activities for the 
Bank’s own workforce. 
 
Targets and metrics
In 2024, the annual Employee Engagement Survey was 
conducted in 10 NLB Group members (core financial 
members and NLB Digit), confirming a high employee 
engagement score (improved by 4 p.p. compared to 
2023) and high net-promoter score. NLB Group banking 
members invested 7.7 training days/employee 
 (of which 8 days/woman and 7.2 days/man), showing 
YoY improvement by 0.5 days, and exceeding 2030 
target by 40%. The average sustainability-related 
training days per employee stood at 0.3 days, showing 
improvement by 0.13 days. 
Table 45: Employee attraction and talent development metrics  
2024
2023 Target 2030
Employee engagement(i)
54%
50%
>50%
Employee net promoter score(i)
26
23
>50
Average training hours per 
employee(ii)
46.2
43.2
33
Average training days per 
employee(ii)
7.7
7.2
5.5
(i) Data refers to 10 NLB Group members (NLB and 6 subsidiary banks, 
NLB Digit, NLB Lease&Go, NLB Skladi) which are included in the regular 
annual survey. The survey sample included 7,709 employees or 92.6% of 
the total headcount of NLB Group (8,322).
(ii) In line with NLB Group’s internal methodology, 6 hours equal 1 training 
day. Data refers to NLB Group banking members, which accounts for 
93% (7,725) of the total NLB Group employee headcount (8,322). Adequate 
data from other NLB Group members were not available for 2024.
(iii) The measurement of metrics was not validated by an external body 
other than the assurance provider (for 2024).

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Diversity, equity, and 
inclusion
 
Policies
HR Strategy, Sustainability Policy 
Content and purpose: The general framework for 
diversity, equity and inclusion in the workplace is 
set out in the Sustainability Policy, which set out a 
commitment to include diversity and inclusion, equal 
opportunities, and non-discrimination for reasons of 
gender, ethnicity, age, or any other circumstance, and 
to ensure efficient addressing of diversity, in particular 
gender equality, in the highest governance bodies 
and senior positions. In addition, an inclusive work 
environment is one of the main strategic directions of 
the new NLB Group HR Strategy 2025. The Strategy 
outlines the principles of embedding diversity, equity, 
and inclusion (DEI) in all elements of key HR processes. 
It also outlines strategic initiatives to be followed by all 
NLB Group members, taking into account their local 
specific and legislation. 
Scope: NLB Group employees. 
Most senior function accountable: Management 
Board and HR directors or similar functions in  
NLB Group members. 
Availability: Register of Internal Acts. 
Key activities 
Key activities in 2024 were as follows: 
•	 The HR department and Sustainability Team 
raised awareness on DEI group-wide with on-
line sessions on topics related to DEI, reporting on 
the Sustainability Committee and through on-line 
webinars in the Sustainability Festival. 
•	 The Diversity Policy for the Management Board and 
Supervisory Board was revised. 
•	 To enhance the importance of diverse recruitment, 
this commitment was communicated transparently, 
both internally and externally, as the said proactive 
approach not only attracts diverse candidates 
but also signals to current employees that their 
unique contributions are valued and integral to the 
organization’s success. 
•	 The gender pay gap analysis was conducted in 
all strategic members (except leasing companies 
pending merger) to identify the gaps and differences 
due to different structures and job positions in 
NLB Group members. The outcomes will serve as a 
foundation to prepare measures to reduce gaps.
 
S1-9 Diversity metrics
Table 46: Gender distribution at top management as at  
31 Dec 2024
Total
Women
Men
NLB Group (all 
members) – number 
226
120
106
NLB Group (all members) 
– percentage 
100%
53%
47%
Note: 
In line with internal methodology, which is harmonized among NLB Group 
members, top management refers to B-1 directors: managers who directly report to 
the management board of the particular NLB Group member. 
The measurement of metrics was not validated by an external body other than the 
assurance provider. 
Table 47: Age distribution as at 31 Dec 2024 
 Total 
Under 
30
30-50
Over 
50
NLB Group (all members) 
 – number 
8,322
822
5,350
2,150
NLB Group (all 
members) – percentage 
100%
10%
64%
26%
Notes: 
(i) Age distribution for all NLB Group members is estimated. Actual age distribution 
data included 8,174 employees, of which NLB Group banking members (7,725 
employees) and other Group members where adequate data were available (449 
employees). For NLB Lease&Go Ljubljana, Skopje, Belgrade, Car and Go, NLB 
Muza, NLB Fondovi Skopje, Real estate Podgorica, NLB Interfinanz, OL Nekretnine, 
NLB Srbija, were not available. For the remaining 148 employees, their distribution 
was estimated by applying the same percentage breakdown derived from the 
available data and proportionally adding them to the respective categories.
(ii) The measurement of the metric was not validated by an external body other 
than the assurance provider.    
S1-16 Pay gap and total 
remuneration metrics 
At NLB group, we acknowledge that monitoring the 
gender pay gap and addressing related issues is 
important for providing an equitable and inclusive 
workplace. 
The unadjusted pay gap reflects the composition of the 
workforce and the spread of each gender in lower or 
higher-paying roles. As unadjusted pay gap compares 
the total salaries for men and women respectively, 
and it may be skewed due to outliers and different 
circumstances. These may include underrepresentation 
of women in leadership positions, especially on the 
executive level, and overrepresentation of women in 
other, lower-paid positions. For this reasons, NLB Group 
has reported in previous reports on the adjusted gender 
pay gap, which measures differences in earnings 
between men and women holding the same roles or 
positions, and thus provides additional understanding. 
It should be pointed out that gender pay is not the same 
as equal pay. Gender pay looks at the difference in the 
average pay between all men and all women employes, 
regardless of their role or seniority. Equal pay, on the 
other hand, is defined as ensuring that there is no direct 
or indirect pay discrimination on grounds of sex. This 
means that men and women should receive equal pay for 
the same work or work of equal value. The assessment 
of comparable work is based on criteria such as skills, 
effort, responsibility, and working conditions, applied in 
an objective and gender-neutral manner.
NLB Group is actively preparing for the new EU "Directive 
of the European Parliament to strengthen the application 
of the principle of equal pay for equal work or work 
of equal value between men and women through pay 
transparency and enforcement mechanisms", which 
states that member states must implement the laws and 
other regulations necessary to comply with this directive 
by June 2026 and first reporting on salary gaps will have 
to be carried out for year 2026 in 2027. According to these 
requirements, the Group will strengthen its efforts to apply 
this vision. Current activities are focused on monitoring 
the data and systems to ensure adequate introduction of 
those requirements.
Table 48: Remuneration and gender pay gap metrics(i) 
31 Dec 2024
Average unadjusted gender pay gap of all 
employees in NLB Group banking members(ii)
27%
Annual total remuneration in NLB 
Group banking members(iii)
1:26
  
(i) Data refers only to NLB Group banking members, which account for 93% of the 
employee headcount. Data from other NLB Group members were not available for 
2024.
(ii) The average unadjusted gender pay gap is calculated per employee as of 31 
December 2024 and includes basic salary with seniority bonus. It is calculated as 
the difference between average gross basic earnings of men and women in NLB 
Group banking members as a percentage of average gross basic earnings of male 
employees.
(iii) The total annual remuneration ratio is based on remuneration data of all 
employees who were employed in each individual bank from 1 January 2024 until 
31 December 2024, taking into account purchasing power parity in the particular 
country for 2024. The annual total remuneration is calculated as a ratio between 
the annual total remuneration for the NLB Group banking member’s highest-paid 
individual and the median employee annual total remuneration (excluding the 
highest-paid individual).
(iv) The measurement of the metric was not validated by an external body other 
than the assurance provider.

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Cybersecurity 
NLB Group pays special attention to assuring the 
confidentiality, integrity and availability of data, 
information, and IT systems that support internal 
processes used by employees, banking services, and 
products for clients, especially when it comes to topic of 
cybersecurity, which includes the protection of internet-
connected systems from cyberthreats. 
In 2024, information security governance was enhanced 
by establishing Group IT Security operations. 
Also, with the adoption and publication of the new NLB 
Group Strategy 2030 (New Horizons) and the conclusion 
of the current IT Strategy, work on the new IT Strategy 
for the period 2025–2030 is underway, which will 
address, among other topics, the cybersecurity matters 
related to the Bank’s own employees. In the remainder 
of this chapter key policies on NLB Group level related to 
information security are presented. 
Policies
IROs related to cybersecurity are managed through 
various policies, guidelines, and instructions. The most 
overarching policies are described in detail below. The 
provisions of these internal acts apply to all NLB Group 
members, taking into account the provisions of local 
legislation governing the protection of information, 
persons, and property. The most senior function 
accountable for implementation of the policies are the 
management boards of NLB Group members. Policies 
are available for employees in the Register of Internal 
Acts. In addition, the key contents are included in the 
mandatory annual training on information security. 
NLB Group Information Security Policy
Content and purpose: The Policy outlines a 
comprehensive cyber and information security 
governance framework, adhering to the three lines 
of defence model. The aim of this is to ensure robust 
management and oversight of information security 
risks across various levels of the organization, 
encompassing business management, IT Security 
function, CISO, and internal audit. The Policy 
emphasizes the importance of integrating information 
security into everyday operations, aligning with 
organizational requirements and international 
standards. Furthermore, it details specific roles, 
responsibilities, and procedures to safeguard the 
confidentiality, integrity, availability, and authenticity 
of data, information assets, and ICT assets, thus 
enhancing the overall digital operational resilience. 
The Bank provides information protection in 
accordance with the laws (the Banking Act, the 
Personal Data Protection Act, the Companies Act, 
the Business Secrets Act), other regulations, and the 
principles of good practice defined in the ISO/IEC 
27001:2013 and ISO/IEC 27002:2013 standards. 
NLB Group IT Security Governance Policy
Content and purpose: The purpose of the Policy is to 
ensure the continuity of critical business processes 
and to minimize IT security-related risks and damages 
by preventing and/or minimizing potential malicious 
events – IT security incidents.  
To this end, the Policy defines concepts of IT Security 
organization in NLB Group and responsibility 
allocation. It places IT security as a skilled specialized 
organizational unit (hereinafter: IT Security Function) 
within the Group. The Group IT Security function is 
established by and responds to the Group CIO (in 
alignment with IT CL). The local IT Security function is 
located within the local IT department but has a high 
level of independence within the local subsidiary.
NLB Group IT Security End-User/Employee 
Protection
Content and purpose: The protection of end users, 
including employees and their devices, is crucial 
for maintaining the overall security of information 
systems. The objective of this guideline is to establish 
comprehensive security practices applicable to all 
users within the organization, regardless of their 
specific work settings. This document aims to enhance 
security awareness and provide strategic measures to 
mitigate risks associated with the use of organizational 
IT assets.
›› For details on key activities, initiatives, and progress 
related to cybersecurity, please refer to the business 
report, chapter IT and Cyber Security and Compliance 
and Integrity, subchapter Information Security and 
Personal Data protection.

NLB Group 
Annual Report 2024
270
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
S1-2 Processes 
for engaging 
with employees 
and workers’ 
representatives 
about IROs 
NLB Group members have established general process 
for engaging with their employees.  
 
The Group is committed to establishing constructive 
relations between employees and management, 
maintaining high standards of social dialogue, and 
ensuring timely communication on various topics, 
including impacts, risks, and opportunities. Following the 
conducted DMA, NLB Group will enhance the inclusion 
of material IROs in the discussions with employees and 
their representatives. 
In all countries of operations and entities, NLB Group 
strives for a high level of consistency by using 
NLB practice as a guideline and adhering to local 
legislation.  NLB Group members strictly respect and 
follow national labour laws which stipulate the right for 
workers to form trade (or labour) unions and to freely 
associate through them. 
 
NLB has two workers’ representative bodies: a 
representative trade union and a workers’ council. 
In other banking members a trade (labour) union is 
also established, except in NLB Banka Prishtina. In 
leasing companies, asset management and other 
NLB Group members trade unions have not been 
established. Therefore, the management boards of 
companies conduct the social dialogue directly with 
employees by regular communication channels, such as 
personal meetings, management sessions, meetings of 
organizational units, etc.
Processes for information, communication, negotiation 
and complaints to or with representatives is defined in a 
detailed agreement between the employer and workers’ 
representative bodies (where they are established) and 
in local labour law legislation. For example, in NLB, the 
cooperation with the labour unions and the Workers’ 
Council is stipulated by collective agreements, the Act 
of workers and management and the Agreement on 
Cooperation between the Workers’ Council and the 
Employer. 
Representatives in trade or labour unions collect 
information and questions from employees and take 
initiatives related to material impacts, such as collective 
bargaining agreements, employees working conditions, 
workers' rights and responsibilities, occupational health 
and safety matters, matter regarding employees with 
disabilities, other work-related issues, etc. In other NLB 
Group members employees’ initiatives and requests 
on the aforementioned topics are gathered via human 
resources departments, internal communication 
channels, or in person. 
The engagement with workers’ representatives takes 
place frequently, regularly, at all relevant business 
decisions, and with established monitoring and 
oversight. For example, in NLB the organizational setting 
includes:
•	 The NLB representative trade union. Monthly 
meetings are held with the trade union on open 
topics. If open negotiation, then meetings are in line 
with the negotiation process. The main topics of 
interest are related to social status improvement. 
•	 Workers’ Council. Regular monthly meetings are held. 
The main topics of interest are related to working 
conditions. 
•	 Two representatives on the NLB Supervisory 
Board of (at the time of the report) who participate 
in discussion and oversight of IROs relating to 
employees. 
•	 An authorized representative who is assigned to 
cooperation in labour relations who coordinates and 
monitors the effectiveness of engagement with the 
trade unions and the Workers’ Council. 
In the case of business decisions and circumstances that 
could have a material impact on employees, workers’ 
representatives' bodies are promptly informed or sought 
for opinion. These include decisions such as: 
•	 dismissals of employees due to redundancies 
(economic, technical, organizational reasons)  
•	 significant operational or organizational changes
•	 adoption of relevant work regulations (internal acts) 
•	 for dismissal of employees who have committed a 
serious breach of work obligation 
 
Deadlines for informing employees and their 
representatives prior to the implementation of significant 
operational changes that could substantially affect them 
range from 8 to 30 days, subject to the nature of the 
operational change. 
Operational responsibility for ensuring that social 
dialogue happens lies with senior managers or 
directors who are in charge of human resources 
departments in each NLB Group member or authorised 
for cooperation in labour relations. They are in on-going 
communication with management boards. This ensures 
that engagement results and other topics are promptly 
addressed and that decisions are incorporated in the 
operations of particular NLB Group member.
In line with the policies on respecting human rights and 
principles for diversity, equity and inclusion, NLB Group 
members include in their engagement processes all 
employees, regardless of their sex, religion, seniority, or 
any other characteristics or circumstances, as well as 
employees with disabilities. 

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NLB Group has a process and grievance mechanisms 
in place to remediate negative impacts and has 
established channels for its employees to raise 
concerns and complaints.  
 
In all NLB Group core financial members employees 
have access to different channels through which 
they can report (even anonymously) any non-ethical, 
inappropriate business practices or any potential or 
actual negative impacts on employees or the company, 
including any employee-related matters, such as 
harassment or other inappropriate events. These 
channels are established by NLB Group members 
themselves and do not involve third-party mechanisms. 
NLB Group  
employees can raise 
concerns through 
established grievance 
mechanisms
Employees may report: 
•	 electronically and anonymously via the Whistler web 
application 
•	 via e-mail to a dedicated e-mail address
•	 in person or by telephone to authorized persons 
for reporting and confidants under the local 
whistleblower protection acts
•	 through other channels in place for employees to 
express comments, questions, and concerns, such as 
e-mail, HR department, authorized representatives in 
trade unions, etc.
 
NLB Group core financial members support the 
availability of these channels and increase trust in these 
channels and mechanisms in several ways: 
•	 by regular and transparent internal communication 
on their intranet sites
•	 by including a description of how to raise concerns in 
each specific internal policy
•	 by conducting training which raises awareness on 
speak-up culture
 
The channels are estimated to be effective as there are 
some anonymous cases reported every year and there 
have been no complaints or breach of data identified or 
reported. All reports are examined in line with internal 
procedures, which are applied in a harmonized manner 
to all NLB Group members to ensure consistency. 
Accordingly, each NLB Group member tracks the 
outcome, i.e. number of reported and remediated cases, 
and takes appropriate remediation measures.  
 
›› For details on grievance mechanisms please refer to 
the Chapter Whistleblower protection.
S1-3 Processes to remediate negative impacts 
and channels to raise concerns

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As a financial institution, NLB Group fulfils four main 
roles: employer, lender and investment service 
provider, procurer of goods and services, and 
facilitator of financial support and mentorship 
programmes to society. Through these roles the Group 
directly and indirectly affects the lives of many people, 
specific groups, and various communities in the region, 
including their economic, social, cultural, and other 
components of human rights. In addition, understanding 
community perceptions, needs and concerns  (through 
engagement, dialogue, polls and research) informs and 
contributes to the NLB Group's daily business activities, 
strategy and business model. 
 
As the Group’s operations are centred around 
financial transaction and services, it does not have 
physical operations or supply chains that would 
affect communities through production, logistics, or 
distribution or would represent material dependencies. 
Hence, the Group considers its indirect impacts on 
communities and related risks through its environmental 
and social risk assessment (ESMS) in lending and 
investment decisions by identifying and evaluating 
the impacts and risks of the potential or actual client’s 
operations on the communities and by providing clients 
with green and transition financing. 
The DMA confirmed that the Group’s largest, though 
indirect, impact on affected communities is through 
its financing activities which are at the core of NLB 
Group’s business model. These impacts stem from green 
lending and investment, which are presented in detail 
in the chapter Sustainable finance, and from financing 
community and economic development in a broader 
sense, which is presented in this chapter. 
The Group also has an important social impact that 
goes beyond lending and investing. We actively support 
communities through sponsorships and donations, 
which are at the heart of Contribution to Society, the 
third pillar of the NLB Group Sustainability Policy. 
Through this, various segments of local communities are 
positively affected, either directly or indirectly. 
Material impacts and opportunities are embedded 
in the NLB Group’s strategy and business model as 
presented in the table below. 
S3 Affected Communities
SBM-3 Material impacts, risks, and opportunities, and their 
interaction with strategy and business model 
Table 49: NLB Group’s material actual and potential impacts on its communities mapped to material sustainability topics 
Material  
Sustainability  
Topic
 Name of IRO
Description of IRO
Type of IRO 
Location in 
the value 
chain
Time horizon
Financing community 
and economic 
development
Supporting housing 
development in 
the region
By financing private or corporate real estate projects, NLB Group is 
contributing to new housing developments, a key social need.
Impact – Actual 
Positive impact
Downstream
Short-term
Supporting systemic 
financial stability
NLB Group is a key player in the regional monetary system; with prudent risk management 
and financial stability it is contributing to macroeconomic stability in the region.
Impact – Actual 
Positive impact
Downstream
Short-term
Supporting 
regional economic 
development
Supporting regional economic development allows banks to strengthen 
local economies, create jobs, and foster community resilience. By financing 
infrastructure projects, small businesses, and sustainable initiatives, banks 
can enhance their reputation as community partners while driving long-term 
growth and stability, ultimately benefiting both the region and the Group.
Opportunity
Downstream
Short-term
Sponsorships 
and donations
Sponsorships 
and donations
NLB Group is supporting environmental and social initiatives 
through sponsorship and donations programmes.
Impact – Actual 
Positive impact
Downstream
Short-term
Supporting 
humanitarian 
organizations
Supporting humanitarian organizations through enabling financing and donations. 
Impact – Actual 
Positive impact
Downstream
Short-term

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S3-1 Policies related to 
affected communities 
Managing NLB Group’s impacts, risks, and opportunities 
related to communities is included in the Group’s policies 
on financing, sponsorships, and donations. 
Human rights commitments relevant for communities 
that are affected by NLB Group’s financing, 
sponsorships, and donations programmes are 
stipulated in the Policy on Respect for Human Rights 
in NLB d.d. and NLB Group (presented generally in the 
chapter Own workforce, while principles related to 
affected communities are explained below in the section 
Key policies. 
NLB Group is committed to respecting and preventing 
violations of human rights in its own operations and its 
value chain as well as acting on any detected violations. 
This chapter outlines the approach to respecting human 
rights that NLB Group has established as a financing 
provider and contributor to society. 
The human rights commitment and policies do not 
particularly address impacts on indigenous people, as 
such groups are not formally recognised in the markets 
where NLB Group operates. NLB Group is committed to 
considering all ethnic groups equally and in line with its 
internal acts. 
›› For additional information on respecting human rights 
in employee relations and procurement, please see the 
chapter S1-Own workforce and Sustainable supply 
chain, respectively.
Policies related to financing community and 
economic development
Content and purpose: The key internal documents 
related to communities affected by the Group’s 
financing are the NLB Group Lending Policy and 
the Environmental and Social Transaction Policy 
Framework in NLB and NLB Group.  
As described in detail in the chapter E1 - Climate 
Change, the Environmental and Social Transaction 
Policy Framework sets out the ESMS (Environmental 
and Social Factors/Risk Management System), 
which stipulates the process of assessing and 
managing ESG risks and impacts associated with 
transactions, i.e. financing NLB Group clients. By this, 
NLB Group identifies and assesses environmental, 
social, including human rights, matters connected 
with its clients.  
Scope: NLB Group banking members. The policies 
are binding for all NLB Group banking members. 
Most senior level accountable: Directors of risk and 
sales departments in each NLB Group member. 
Availability: For employees in the Internal Acts 
Register, while some financing principles are 
included in the Sustainability Policy publicly 
available on the NLB website. 
NLB Group’s approach to human rights as financing 
provider 
As stipulated in the Policy on respect for human rights  
and followed in daily operations, NLB Group indirectly 
contribute to respecting human rights related to 
communities by not directly financing activities that are 
known to contain elements of human rights abuses and/
or where such abuses exist. However, if human rights 
abuses are identified in existing clients operations, 
NLB Group members cooperate with clients to adopt 
appropriate measures to end such practices and 
prevent further abuses in the future.
NLB Group expects its clients to comply with all 
applicable human rights laws and standards and strive 
to uphold them as set out in the Universal Declaration of 
Human Rights and, where local legislation does not 
meet these standards, at minimum: 
- identify and manage human rights risks.
- review potential human rights impacts.
- avoid causing or contributing to human rights 
violations.
- assess potential human rights risks in their supply 
chains and use their influence to address human 
rights violations by their suppliers and clients.
- engage with their stakeholders and provide access 
 to remedy where necessary.
 
To this end, respect for human rights is part of the 
due diligence process before signing a contract with 
a client. Human rights considerations are included in 
NLB Group’s ESMS system and ESG questionnaires 
that serve as a data-gathering and assessment tool 
for clients with larger and high environmental or 
social risk. Beside environmental and governance 
data, clients must provide social and human rights 
data: an explanation of whether a client has put in 
place policies and measures relating to the social 
aspects of operations in the areas of human rights, 
equal opportunities / non-discriminatory practice, 
encouragement of staff diversity, health and safety at 
work, child labour  illegal work, and modern slavery 
prevention, ethical business conduct, employee 
relations / labour standards, whistle-blowing 
mechanisms, the company’s impact on the community/
society, programmes to support local communities, 
information on social aspects in the client’s supply 
chain, mitigation of social and human rights risks, etc. 
In addition, NLB Group in the document Manual 
Environmental & Social Industry Categorization by NACE 
and SKD Codes in NLB d.d. and NLB Group describes 
risk assessment that was prepared to better understand 
clients' environmental and social risks. Assessment is 
divided in four categories, including Health and Safety, 
Labour and Community, which includes also human 
rights risks. 

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NLB Group considers consumer rights as one of 
important components of human rights, which is 
intertwined with responsible client relations. For 
details on that please refer to the S4 – End users and 
Consumer chapter. 
Policy Sponsorships and Donations Policy in  
NLB d. d.  and NLB Group
Content and purpose: This Policy defines the 
framework for sponsorships and donations in 
NLB Group members. Its purpose is to ensure 
that all activities in this area are aligned with the 
Group’s business objectives, values, and socially 
responsible approach. The aim of this Policy is 
to promote positive changes in the community 
and to strengthen the Group’s reputation. It 
defines rules and procedures for managing 
sponsorships, donations, and relations with NLB 
Group's stakeholders across 6 pillars: Increasing 
financial literacy and mentoring; Environmental 
responsibility; Sustainable entrepreneurship; 
Supporting professional, youth, and para sports; 
Humanitarian activities; Culture and protection of 
cultural heritage.  
Scope: NLB Group banking members  
Most senior level accountable: Directors of 
marketing, brand, and communication departments 
in each NLB Group member.  
Availability: For employees in the Internal Acts 
Register, while financing principles are included in 
the Sustainability Policy publicly available on the 
NLB website. 
NLB Group’s approach to human rights as a 
sponsorship and donation provider:
NLB Group actively monitors the operations of the 
organizations it supports by tracking their activities, 
maintaining an open dialogue, and observing 
their media presence. The Group’s sponsorees and 
beneficiaries are contractually obligated to align with 
the Sustainability Pillars (ESG) and the UN Sustainable 
Development Goals (UNSDG). Sponsorship applications 
are managed by the Social Responsibility and Corporate 
Communication department, and after an initial review, 
promising proposals are forwarded to the Sponsorship 
Committee for a final decision.
In contract negotiations, the Group strives to adapt 
to the needs of its stakeholders, actively listening and 
working together to achieve mutual goals, ensuring 
that both our objectives and those of our partners 
are met. In 2025, NLB Group will enhance its formal 
due diligence process, incorporating human rights 
compliance checks to assess the suitability of donation 
and sponsorship recipients.
In general, NLB Group members engage in several 
ways with communities that are affected in respect 
of human rights by its financing and sponsorships. 
The Group provides the open door and speak up 
policy through various communication channels, and 
grievance mechanisms are in place that enable affected 
communities to offer opinions, ideas, or raise concerns, 
which are described in detail in the chapter Governance. 
The Group also strives to increase the understanding of 
human rights topics in employee training and promote 
them in relationships with clients and applicants for 
sponsorships and donations. In addition to due diligence 
mechanisms, the Group monitors human-rights-related 
impacts, risks, and opportunities that could stem 
from financing, sponsorships, and donations in public 
debates and in the media. If deviations or opportunities 
are detected, we engage with the clients and relevant 
institutions and organizations in the community to 
address them appropriately. 
In 2024, NLB Group identified one potential human rights 
violation related to working conditions among its clients. 
No concerns or incidents were detected or reported that 
could impact communities through sponsorships and 
donations. NLB Group engages with all stakeholders 
and offers access to remedies for potential negative 
human rights impacts: these processes will be further 
integrated into our due diligence processes for 
sponsorships and donations. 
As presented in this chapter, NLB Group identifies 
human rights incidents through due diligence 
on corporate clients during procurement and, to 
some extent, among recipients of sponsorships 
and donations. Additionally, in alignment with its 
Environmental and Social Management System 
(ESMS), NLB Group has implemented an Early Warning 
System (EWS), managed by Credit Risk, to detect 
environmental or social incidents, including human 
rights violations such as modern slavery, child labour, 
worker fatalities, and labour inspections. In 2024, NLB 
Group did not detect any severe human rights issues or 
incidents involving affected communities, employees, or 
procurement activities.
Table 50: Human rights incidents related to financing, 
sponsorships, and donations 
2024
2023
Human rights incidents detected – clients 
1
4
Human rights incidents detected – 
applicants/sponsorships and donations 
0
0
Human rights violations confirmed 
0
0

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S3-2 Processes for 
engaging with 
affected communities 
about impacts 
 
NLB Group engages with affected communities on 
multiple levels. When financing local communities, 
such as municipalities, the engagement is conducted 
indirectly through the clients’ legitimate representatives. 
For other financing, especially projects that impact the 
community and are classified as Type A or D (based on 
environmental and social impact according to EBRD 
classification), additional due diligence and special 
criteria are applied.
According to internal policies, all financing undergoes 
a thorough due diligence process to ensure that 
environmental and social criteria are fully met. These 
criteria must be satisfied by all candidates seeking 
funding. The bank’s final approval of funding is based 
on a comprehensive review of all documentation and 
analysis. The most senior roles responsible for ensuring 
this engagement are the heads and directors of sales 
departments within NLB Group members. 
In sponsorships and donations, cooperation is 
maintained through legitimate representatives of 
the partners, i.e. the recipients of such financing. This 
cooperation occurs regularly, with some interactions 
happening daily and at least monthly. The most 
senior role responsible for ensuring this engagement 
is the Head of Brand and Communication at NLB. 
Sponsorships are evaluated, and based on the results, 
we determine further actions. At the same time, the 
Group listens to all partners and tries to assist in 
implementing their activities, if possible. Significant 
examples include:
•	 Organizing expert lectures at the NLB Sports 
Academy for clubs that are part of NLB Sport for Youth 
across the region and all clubs in Slovenia under 
disciplines supported by NLB at the national level.
•	 Providing free NLB premises for press conferences or 
internal needs.
•	 Assisting in organizing the NLB Wheel League, 
including developing the league in areas where  
NLB operates.
NLB Group is committed to respecting human rights 
and treating all its clients and communities equally, 
in accordance with internal policies and generally 
accepted principles such as Policy on Respect for 
Human Rights in NLB d.d. and the NLB Group or NLB 
Group Code of Conduct. However, it pays special 
attention to ensuring that the needs of the most 
vulnerable within the community are not overlooked. For 
example, NLB Group supports the Special Olympics,  
NLB Wheel, and Sitting Volleyball, which are designed 
for people with disabilities.
NLB Group strives for active engagement and dialogue 
with communities that are indirectly affected either 
by its financing or sponsorships and donations. To 
this end, the Group’s representatives in all markets 
monitor the economic and social situation and conduct 
occasional meetings with clients, local governments and 
municipalities, and organizations and institutions in local 
communities to discuss the needs, impacts, risks, and 
opportunities. The Group will proceed with the activities 
that are already in place, continue and improve the 
dialogue and collaboration practices, and consider 
upgrading and formalizing the engagement processes 
in the future.
S3-3 Processes to 
remediate negative 
impacts and 
channels for affected 
communities to raise 
concerns 
 
The DMA found no material negative impacts or risks 
on communities from financing. However, NLB Group 
acknowledges that some financed activities may 
pose environmental, social, and governance risks. 
Similarly, no material negative impacts were found 
fromsponsorships and donations, but stakeholders or 
the wider community may still have concerns.
To this end, NLB Group banking members have 
established several channels for all stakeholders, 
including affected communities, to raise concerns. 
The overall approach, including availability of 
these channels and mechanisms for identifying and 
investigating, is described in the chapter G1-Business 
Conduct.
In 2024, the Group did not record any complaints 
regarding negative impacts on the communities of its 
financing activities or its sponsorship and donation 
activities or any other sustainability matters through the 
grievance mechanism or any other channels. 
S3-4 / S3-5 Key 
actions and targets 
 
The DMA did not identify any material negative impacts 
stemming from NLB Group’s financing, sponsorships, 
and donations. The general description of the Group’s 
due diligence approach and mechanisms to address 
potential and actual risks, negative impacts, and 
provide remedies are described in previous sections of 
this chapter. 
On the other hand, NLB Group’s financing, sponsorships, 
and donations have several material positive impacts. 
Actions, initiatives, and related targets that NLB Group 
has developed and implemented to provide and 
enhance its positive impacts are summarized below. 
NLB Group members do not have special measures in 
place to engage directly with affected communities in 
setting targets, tracking performance, or identifying 
lessons or improvements as result of the Group’s 
financing, sponsorships, and donations. This 
engagement is performed indirectly through relationship 
with clients, and institutions and organizations that NLB 
Group directly collaborates with. 
The effectiveness of actions regarding financing 
community and economic activities is tracked regularly 
and reported monthly to the Management Board and 
quarterly to the Sustainability Committee. Sponsorship 
and donation activities are regularly monitored, and 
for all key implemented sponsorships and donations, 
reports and project evaluations are prepared in the 
marketing or communication departments. The overall 
breakdown by UN SDGs is reported annually at the 
Sustainability Committee sessions.

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Financing community and 
economic development
The general objective is to provide financing for the 
community and economic development in line with 
annual plans and opportunities. 
In 2024, NLB Group banking members financed 
community and economic development through various 
projects. Significant projects exceeding EUR 5 million 
amounted to EUR 138,350 million, including green 
financing. For example, such projects include financing 
electricity generation from wind power and renewable 
energy projects – investments in electrodistribution grids. 
Sponsorships and 
donations
In relation to sponsorships and donations NLB Group 
has set the following general objectives: 
•	 To provide financial contributions in line with annual 
plans, needs, and opportunities, and in compliance 
with the sponsorships and donations policy. 
•	 To ensure that annually each CSR activity contributes 
to at least one UN Sustainable Development Goal. 
•	 To leverage the indirect positive impact by including 
a special sustainability clause in each sponsorship 
contract by the end of 2025. The clause will require 
specific and mutually agreed actions of applicants 
to enhance their positive impact on society and the 
environment. At the end of 2024, the majority of all 
sponsorship contracts concluded by NLB Group 
members included the special sustainability clause. 
 
Donations are typically received by communities facing a 
crisis (for example, the floods in Bosnia and Herzegovina 
in 2024) or institutions addressing a significant, possibly 
long-term, social issue (for example: Association of 
Interpreters for Slovenian Sign Language Institute, 
Red Cross Slovenia) and cultural heritage (Institute for 
Cultural Heritage – MUZA). Sponsorships are directed 
toward communities where we can promote growth 
and development across various fields (sport - Sport 
for Youth, culture - Festival Ljubljana, entrepreneurship 
– Help Frame, health – Supporting Healthy Recreation – 
self-service bicycles rental, education – AmCham Hero) 
and targeting specific groups, for example youth. 
›› For additional information on the most significant 
projects, see the chapter Overview of significant  
sponsorships and donations by type.  
Table 51: General objectives and progress related to sponsorships and donations 
2024
2023
Donations (in EUR thousands)
2,187
12,008
In 2023 several donations were made for 
flood relief after catastrophic floods in Slovenia 
(above the regular donation plan) 
Number of projects 
436
300
Increasing financial literacy and mentoring, Environmental 
responsibilit, Sustainable entrepreneurship, Supporting 
professional, youth and para sports, Humanitarian activities, 
Culture and protection of cultural heritage
Share of projects contributing 
to at least one UN SDG
99.7%
97%
Notes: 
(i) Data refers to all NLB Group members. 
(ii) Accountancy policy and reconciliation:  Reported values for donations refers to  the financial statements notes  4.8 Other operating income and 
expenses – Donations. 
Table 52: Sponsorship and donations in NLB Group banking members – breakdown by contribution to UN SDGs, N= 436
UN SDG
Share of projects contributing 
to the particular 
1 UN SDG
3
GOOD HEALTH
AND WELL-BEING
Good health and well-being
63.68%
11
SUSTAINABLE CITIES
AND COMMUNITIES
Sustainable cities and communities
11.49%
13
CLIMATE
ACTION
Climate action
6.52%
17
PARTNERSHIP 
FOR THE GOALS
Partnerships for the goals
5.73%
4
QUALITY
EDUCATION
Quality education
4.27%
15
LIFE 
ON LAND
Life on land
2.47%
10
REDUCED
INEQUALITIES
Reduced inequalities
1.46%
8
DECENT WORK AND
ECONOMIC GROWTH
Decent work and economic growth
1.36%
5
GENDER
EQUALITY
Gender equality
0.92%
2
ZERO
HUNGER
Zero hunger
0.68%
Not supporting any UN SDG
0.32%
16
PEACE, JUSTICE
AND STRONG 
INSTITUTIONS
Peace, justice, and strong institutions
0.31%
1
NO
POVERTY
No poverty
0.25%
6
CLEAN WATER 
AND SANITATION
Clean water and sanitation
0.24%
7
AFFORDABLE AND
CLEAN ENERGY
Affordable and clean energy
0.17%
14
LIFE
BELOW WATER
Life below water
0.12%
Total
100%

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Environmental responsibility
We continue to create and support a variety of initiatives that aim to reduce carbon footprint, combat climate change, and increase positive impacts on the 
environment.  We also empower our stakeholders to raise their awareness and engage them in such initiatives.  
 
Goal 13 – Climate action 
Goal 15 – Life on land  
NLB, Ljubljana
• The Bank continued the partnership as a Green Partner of the GLWF (Green Light World Flight) project, led by Slovenian aviator and climate change 
researcher Matevž Lenarčič and Prof. Dr. Griša Močnik. Thus, we support and enable measurements of black carbon, in addition to carbon dioxide, 
The combined measurements serve as input and validation data for regional models of climate change and the dispersion of pollutants. 
• We continued with renovation of Kredarica hut on Triglav, the highest mountain in Slovenia. Complete renovation 
of the solar power plant in 2023 was followed by the energy renovation of the roof in 2024.
• The Bank continued the long-lasting partnership encouraging sustainable mobility in the second largest Slovenian city, which enlarged the network to 230 city bikes. 
• The Bank supports the Beekeeping Association with general sponsorship and with a significant donation towards the revival of the Anton Janša Beekeeping School. 
• In cooperation with Beekeeping Association, NLB planted 2,500 trees in the region. 
NLB Banka, Banja Luka 
• The bank supported the Balkan Solar Summit, which is dedicated to the promotion and development of renewable energy in the region.
NLB Banka, Sarajevo 
• The Bank supported the Festival of Ecology and Peace in Zenica. Over 300 people (children and their parents) were present at the Festival.
NLB Komercijalna 
banka, Beograd 
• Forests of Food – The Bank financed the planting of three permaculture orchards in agriculture schools in Serbia 
where current and future generations of students can learn about sustainable agriculture.
Overview of significant sponsorships and donations by type
13
CLIMATE
ACTION
15
LIFE 
ON LAND
Increasing financial literacy and mentoring
At NLB Group, we are dedicated to counselling in the field of financial literacy for various stakeholders, reducing inequalities and improving education.
 
Goal 4 – Quality education 
Goal 10 – Reducing inequalities 
NLB, Ljubljana
•	NLB Muza, the banking museum of Slovenia, which is also a financial literacy centre, had 8,131 visitors in 2024. The museum includes 
walking through six stages of personal finance management, visitors can play digital games and take quizzes, and learn or check their 
financial literacy in a fun way. The centre is widely accepted and enjoyed by school groups (2,688 pupils have visited it). 
•	NLB Muza organized the temporary exhibition "Money and Crime". The topic was banking crime throughout history, with 
an emphasis on how to protect oneself from cybercrime. The exhibition was viewed by 2,000 visitors.
•	The Bank continued the Minicity initiative, which has made significant strides in promoting financial literacy throughout 2024. Besides playful education in finance 
in which 80,000 have children participated, the Bank empowered prenatal families with crucial financial knowledge at three special education events. 
•	Partnering with Simbioza, NLB delivered four digital financial literacy workshops specifically designed 
for retirees, ensuring they navigate the financial landscape with confidence.
NLB Banka, Podgorica 
•	The Bank educated 100 children from clubs that are supported through the NLB Sports for Youth project 
about communication and teamwork skills within the project Pobjednički koraci". 
•	The Bank also held financial literacy workshops, which were attended by about 500 children.
NLB Banka, Skopje 
•	The Bank donated funds for refurbishing a reading room within the library in National and University Library Sv Kliment Ohridski.
4
QUALITY
EDUCATION
10
REDUCED
INEQUALITIES

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Sustainable entrepreneurship  
We create and support several initiatives that promote entrepreneurship, innovative thinking, economic growth, and inclusiveness 
 
Goal 10 – Reduced inequalities 
Goal 2 – Zero hunger 
NLB Banka,  
Banja Luka 
• In cooperation with the National Theater of the Republic of Srpska, the Bank enabled the purchase of equipment that will enable 
blind, visually impaired, and hearing-impaired citizens to watch certain performances in the theatre repertoire. 
NLB Komercijalna 
banka, Beograd 
• Cepora donation – The Bank supported a project which includes six months of education for young people (school of business skills, school of 
personal development, peer education for high school students, recycling for young people and/or the tour of the play "Missed Chance" which gives 
an opportunity to young people without parental care to indicate their position in society in an inclusive and positive way. It directly affected. 
• NLB supported the creation of a cafe (Zvuci srca cafe) in Pančevo, a place where people with developmental disabilities work and can be more included 
in society. The café opened in September and provided jobs for 10 people with developmental disabilities. Additionally, an estimated 100,000 citizens 
can visit the cafe, interact with its workers, and learn more about the pressing issues people with developmental disabilities face every day. 
Supporting professional, youth, and para sports
We promote positive values of sport, through support of various sports associations, clubs, and young athletes, whose talent and sportsmanship are an inspiration for 
all of society, and contribute in particular to good health and well-being.  
 
Goal 3 – Good health and well-being 
Goal 5 – Gender equality 
Goal 10 – Reduced inequalities 
NLB, Ljubljana
• In the 2024/2025 season the Bank is supporting 69 sport clubs within the NLB Sport for Youth programme. 
More than 11,000 children aged from 6 to 14 years have participated.
• Within the traditional NLB Sports Academy project, the Bank carried out 4 academies with more than 100 participants from Sport for Youth club representatives.
• As part of the NLB Wheel project, the Bank donated two sports wheelchairs for disabled athletes – basketball players.  
• NLB helped the organization Special Olympics – a worldwide programme defined as a special sports and cultural programme for people with 
intellectual disabilities. The result is the preservation of psychophysical abilities and general socialization of persons with intellectual disabilities.
NLB Banka, Sarajevo 
• The Bank supported various sports activities via sports clubs. In addition, the Bank sponsored a basketball camp, which 
promoted healthy living, transferring the knowledge of professionals to young generations (over 130 children). 
NLB Banka, Skopje 
• The Bank executed the Grassroot Sports Activities project (over 1000 children), and implemented the Special Olympics Macedonia "Young Athletes" programme 
for the cities of Kumanovo and Makedonski Brod. The programme is intended for children with and without intellectual disabilities, aiming to enable the 
development of children’s motor and social skills through sport and sports activities. The Bank also sponsored the Macedonian delegation in this competition. 
NLB Komercijalna 
banka, Beograd
•	The bank supported 4 sports clubs (over 370 youngsters) in the region. 
NLB Banka, Prishtina
•	The Bank supported different sport clubs around Kosovo. The largest initiatives are sponsorship of Handball Federation of Kosovo, 
the women’s league with 61 teams, and of the country’s most successful women’s handball club KHF Istog. 
NLB Banka, Podgorica 
• The Bank supported the campaign "Prava priča" and celebrated Pink October – 111 female colleagues underwent a preventive breast examination.
3
GOOD HEALTH
AND WELL-BEING
5
GENDER
EQUALITY
10
REDUCED
INEQUALITIES
Humanitarian activities
We contribute to society through philanthropy, charity, and volunteerism.  These initiatives are particularly aimed at socially disadvantaged groups of citizens or 
people in need due to various reasons and circumstances.  
 
Goal 3 – Good health and well-being 
Goal 5 – Gender equality 
Goal 10 – Reduced inequalities 
Goal 13 – Climate action 
NLB Group 
• Donations with a total value of EUR 1 million in all markets of our operations in the home region. Our donation helped with flood relief in Bosnia.
NLB, Ljubljana
• Donation to the Red Cross with the aim of supporting the implementation of a camp for young leaders and assistance in training young promoters of blood donation. 
NLB Banka, Banja Luka 
• The Bank supported the Brave Hearts with Love organization, which helps people suffering from various diseases and disabilities. The 
organization has a  a solidarity fund, which provides financial support for children who need medical treatment abroad.
NLB Banka, Prishtina 
• The Bank continued to cover the costs of education and summer camp for vulnerable children, including 
children without parental care or at risk of abandonment, in the Pristina region. 
• The Bank also supported the humanitarian event Let's Dance for more than 130 mothers and children. The mission of this initiative is to 
help mothers and children who need support, and ensuring access to quality healthcare for mothers and children in Kosovo.
NLB Banka, Skopje
• The Bank contributed to the procurement of a medical device for an interclinic transport system for respiratory 
therapy for newborns for PHI University Clinic for Gynaecology and Obstetrics.
13
CLIMATE
ACTION
3
GOOD HEALTH
AND WELL-BEING
5
GENDER
EQUALITY
10
REDUCED
INEQUALITIES
10
REDUCED
INEQUALITIES
2
ZERO
HUNGER

Through digitalisation and 
innovation, clients can access our 
products and services anytime 
and anywhere, with the added 
benefit of 24/7 personal support 
from our experts in the NLB 
Contact Centre, who have been 
providing knowledge and advice 
for more than 30 years.
We put our clients 
first in every way.

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The relationship with clients11 and maintaining their 
trust is at the heart of NLB Group's business model. 
With more than 2.9 million clients, NLB Group is one 
of the leading financial groups in the SEE region. NLB 
Group prioritizes a client-centric approach, focusing 
on providing quality financial products and services 
enhancing customer experience, efficient delivery, and 
regulatory compliance. Regulatory adherence fosters 
trust, safeguards the financial system, and reinforces 
NLB Group's reputation.  
As stipulated in the Sustainability Policy, NLB Group’s 
relations with clients are underlined with the following: 
•	 offer products adapted to clients’ needs, with 
marketing policies reviewed by specific committees, 
i.e. the committee for new and existing products in 
NLB and equivalent committees in other NLB Group 
members
•	 ensure that the marketing and sale of products and 
related communications are performed regularly, 
in compliance with all applicable regulations, 
standards, and best practice in the financial industry
•	 deliver quality and value to clients, consistently and 
reliably, to promote excellence in service quality, and 
optimizing the client experience, measured by NPS 
(Net Promotor Score)
•	 improve client experience and business performance 
by comprehensive implementation of complaint 
management into the overall client experience process
•	 protect the confidentiality and privacy of client data 
and use them in a responsible manner
•	 provide information to clients in compliance with 
regulations so that it is considered impartial, clear, 
and never misleading, by using the appropriate 
communication channels to clients 
•	 implement digital products and channels which 
enable better access to banking services and 
promoting financial inclusion 
•	 improve physical and technological accessibility to 
the services of all NLB Group members for all people, 
focusing on people with disabilities 
•	 uphold the highest standards of cyber- and physical 
security and therefore promote practices that 
maximize the security of its products and services 
•	 provide channels to clients which enable them to 
raise questions and concerns and receive a timely 
and qualitative response 
•	 provide client education on sustainability matters 
 
The overarching internal acts defining general 
framework and main principles for managing IROs 
related to the Group clients are Code of Conduct, 
and Sustainability Policy. In addition, the Group has 
established specific policies, processes and actions that 
address material IROs and related sustainability topics, 
which are presented in the following chapters.
The Group measures the effectiveness and progress of 
its material sustainability-related policies, processes 
and actions within departments that are responsible 
for particular sustainability topic or IRO which report 
to the management boards of NLB Group members at 
least once a year or whenever important topic should 
be addressed or decision taken and at least quarterly at 
the Sustainability Committee session.
Disclosures and underlying DMA span across five 
sustainability topics (see the detailed overview of IROs in 
the table on the next page). Unless specified otherwise, 
they relate to all clients, including private individuals, 
micro, SME and large corporate clients using the Group’s 
financing and investments products. 
Several material positive (actual and potential) impacts 
were identified across the downstream value chain and 
in the Group's own operations.  
The only potential negative impact arises from situations 
where inadequate or inaccurate information might 
be provided to a client, regardless of the client group. 
Actual and potential cyberattacks represent a significant 
risk in the whole financial industry, including NLB Group.  
The organizational units responsible for managing 
IROs, have set specific targets (where applicable) and 
KPIs,  which are used for internal monitoring purposes. 
Clients are included in target setting indirectly, through 
expressing their general opinions in research, pools, and 
in direct communications, informing target setting and 
overall business strategy alongside inputs from market 
and other relevant research.
Human rights commitments related to clients  
NLB Group policies regarding clients are embedded in  
the overarching NLB Group Policy on Respect of Human 
rights, which follows the Universal Declaration of Human 
Rights and other internationally recognized frameworks 
(see the policy description in the S1 chapter as it refers 
also to clients). 
As stipulated in the policy, NLB Group members do not 
offer products and services that could have a negative 
impact on human rights. This is ensured through due 
diligence assessment and monitoring process in the 
Group’s lending policy and throughout the product life-
cycle or during the timeframe of a contract. In addition, 
NLB Group’s policies related to client relations are 
intertwined with human rights commitments that we 
follow in client relationships.  For example, we consider 
that the client’s right for inclusion and access to financial 
services, non-discrimination, providing accurate 
and timely information, financial health and literacy, 
personal safety and privacy are strongly connected with 
client’s human rights. 
In 2024, no cases of non-compliance with the UN 
Guiding Principles on Business and Human Rights, 
ILO Declaration on Fundamental Principles and 
Rights at Work, or OECD Guidelines for Multinational 
Enterprises or human rights incidents related to clients 
were reported.
S4 Consumers and End-users 
 
SBM3 Material impacts, risks, and opportunities, and their interaction 
with strategy and business model
11 NLB Group defines ESRS-term consumers and end users as clients or customers.

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Table 53: NLB Group’s material actual and potential impacts on its communities mapped to material sustainability topics  
Material 
Sustainability  
Topic
 Name of IRO
Description of IRO
Type of IRO 
Location in the 
value chain
Time horizon
Digitalization and 
innovation
Innovative tools and 
solutions enabling 
sustainable consumer 
behaviour
Introducing new products and services that allow for monitoring 
of financial data, sustainable finance options, tracking 
personal carbon footprint, energy saving tips, etc.
Impact – Potential 
Positive impact
Downstream
Short-term
Digital solutions 
for easier access to 
banking services 
Digital solutions for easier access to banking services enhance customer 
convenience and streamline transactions. By implementing online platforms and 
mobile applications, banks can improve user experience, reduce operational 
costs, and reach a broader audience, ultimately driving customer engagement 
and satisfaction while adapting to evolving consumer preferences.
Opportunity
Downstream
Short-, 
Medium-, 
Long-Term 
Cybersecurity
Cybersecurity risks
Cybersecurity risks, particularly regarding the protection of employee and 
customer data, can significantly impact a Group's financial performance through 
potential data breaches that lead to costly remediation efforts, regulatory fines, 
and litigation, as well as reputational damage that erodes customer trust and 
confidence, ultimately resulting in loss of business and diminished market value.
Risk 
Downstream
Short-, 
Medium-, 
Long-Term 
Protection of client data 
Protection of client data is essential for maintaining the privacy and trust of 
customers and clients. Ensuring that client data is secure helps to prevent 
unauthorized access and potential misuse, which could lead to financial loss.
Impact – Actual 
Positive impact
Downstream
Short-term
Financial health  
and inclusion
Contributing to financial 
health of customers
Through various banking services and information, NLB Group is 
contributing to the financial health of customers, which positively 
impacts their stability and well-being by providing them with the 
necessary tools and support to manage their finances effectively.
Impact – Actual 
Positive impact
Downstream
Short-term
Enabling digital solutions 
for easier access to 
banking services 
Enabling digital solutions for easier access to banking services 
improves convenience and accessibility for all customers, 
fostering greater financial inclusion and user satisfaction.
Impact – Actual 
Positive impact
Downstream
Short-term
Maintaining a network of 
physical banking offices 
Maintaining a network of physical banking offices ensures that customers, 
especially those who may not be comfortable with or have access to digital 
banking, can still access banking services, improving overall service accessibility.
Impact – Actual 
Positive impact
Downstream
Short-term
Service quality and 
customer satisfaction
Ensuring quality of 
services and client 
satisfaction
Ensuring quality of services and client satisfaction leads 
to positive outcomes by enhancing customer loyalty, trust, 
and overall satisfaction with the Group's offerings.
Impact – Actual 
Positive impact
Downstream
Short-term
Responsible marketing  
and communication
Promoting financial 
literacy
Promoting financial literacy enhances customers' financial understanding 
and decision-making, empowering them to manage their finances better.
Impact – Actual 
Positive impact
Downstream
Short-term
Provision of quality 
information to clients
Provision of quality information to clients ensures that they have 
access to accurate, timely, and useful information, leading to 
better financial decisions and enhanced trust in the Group. 
Impact – Actual 
Positive impact
Downstream
Short-term
Providing inadequate 
or inaccurate 
information to clients
Providing inadequate or inaccurate information to clients 
can lead to misunderstandings and poor financial decisions, 
damaging the trust between the Bank and its customers.
Impact – Potential 
Negative impact
Downstream
Medium-
term
Ensuring responsible 
marketing practices
Ensuring responsible marketing practices has a positive 
impact by promoting truthful and ethical communication with 
consumers, building trust and safeguarding their interests.
Impact – Actual 
Positive impact
Downstream
Short-term

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Digitalization and 
Innovation 
Digitalization is a key strategic priority for NLB Group, 
driving growth by streamlining processes, enhancing 
scalability, and boosting efficiency. In recent years, NLB 
has been a pioneer of banking innovation in Slovenia 
and introduced various advanced digital services and 
channels, including 24/7 opening of personal accounts 
and the full digital signing of documents in digital bank, 
videocall functionalities with multichannel 24/7 support, 
fully E2E digital loan capabilities for consumers & SMEs, 
sending PINs for cards via SMS, implementing Flik P2M 
(Person to Merchant) at all POS (Point of Sale), the NLB 
Smart POS solution on mobile phone to merchants, card 
management functionalities and biometric recognition, 
and issuing digital-only debit cards. 
The Group continues to prioritize digital innovation, by 
enhancing its technological infrastructure to deliver 
excellent client experience and maintain a competitive 
edge. By rapidly expanding digital channels across the 
region the Group reduces branch activities for routine 
tasks, enhances client satisfaction, streamlines internal 
processes, and supports paper usage reduction. 
Therefore, NLB Group is committed to growth by 
leveraging digital marketing channels and enhancing 
connectivity, and developing innovative tools, while 
maintaining adequate personal interaction with clients. 
In addition to banks, digital channels are integrated into 
the operations of asset management companies (within 
the NLB Klik application) and leasing companies (almost 
80% of all leasing contracts are concluded with the  
NLB Lease&Go application). 
Policies
Digital transition is firmly embedded in the new NLB 
Group Horizon 2030 Strategy. The strategy focuses 
on growth across three pillars: Retail, Corporate 
and Investment Banking, and Payments, supported 
by operating platform enhancement initiatives. 
Transitioning to a fully digital business model is a 
key focus, including offering users advanced digital 
solutions (Klik, NLB Pay), modernizing digital processes 
in the Bank, and setting up a central IT hub. 
The policies related to digital solutions for clients are 
included in overarching product development and 
cybersecurity policies, which are described in detail in 
respective chapters. In addition, specific instructions 
and guidelines have been established for each digital 
channel, providing regulatory compliance, efficient 
internal processes, and delivery to the clients. 
Key activities and progress
In 2024, NLB Group banking members saw the following 
improvements: 
•	 launched in 2023, NLB’s new digital banking platform 
(NLB Klik) was recognized in 2024 as the Best Digital 
Banking Solution in Slovenia by an independent 
research agency. Itsimplementation across all  
NLB Group markets is underway and will be 
concluded in the coming years
•	 new digital bank launch in NLB Banka Sarajevo,  
NLB Banka Banja Luka, NLB Banka Podgorica 
•	 launch of digital sales processes in NLB (savings 
accounts, deposits, account overdraft, credit card 
limit, ordering a new credit card); NLB Banka Prishtina 
(consumer loan), NLB Banka Skopje (consumer loan)  
•	 strong focus on digitalizing clients across all markets 
and ongoing best practice sharing among NLB Group 
members to enhance digital penetration and channel 
utilization  
•	 several awareness-raising activities among clients in 
under-digitalized clients, in particular the elderly.  
See the chapter Sponsorships and donations for 
details. 
•	 in asset management (NLB Skladi):
-   introduction of the electronic confirmation of 
invoices and application for online monitoring of 
the realization of daily activities in an individual 
process (according to delimitations and carriers)
-   the overview of customer transactions within 
the asset management company has been 
further extended within the NLB Klik application 
(including umbrella fund investors and clients 
engaged in portfolio management)
•	 In leasing companies: NLB Lease&Go continued its 
journey towards digitalization and creating the core 
for changing the business model towards more a 
customer-centric and service-driven focus around 
mobility. The most important milestone was acquiring 
the platform doberavto.si portal. The acquisition is 
in line with NLB's strategic ambition and is needed 
to safeguard its market position in an increasingly 
digital car market. The platform integrates value-
added services such as financing options, vehicle 
insurance, and inspection services, offering users a 
one-stop platform for all their automotive needs. 
 
Going forward, the Group will intensify its focus on 
digitalizing banking processes and clients, and further 
enhance digital accessibility solutions. Additionally, the 
Group will prioritize digital security and fraud prevention 
by implementing advanced security measures to ensure 
the highest levels of protection and client satisfaction.
Impacts, risks, and opportunity management 

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Targets and metrics 
In alignment with its strategic objectives and the UNEP 
FI Principles for Responsible Banking, NLB Group set a 
digital penetration target in 2021 to achieve 55% active 
digital banking adoption (web or mobile) among private 
individuals by 2025, and 80% by 2030. The 2025 target 
was surpassed in 2024 by 1.4 percentage points.
In 2024, the Group increased the previously set digital 
penetration target from 70% to 80% and the additional 
goals were set related to digital penetration and 
acquisition as detailed in the table below. The target 
setting relied on market and client research and was 
embedded in the process of the development of NLB 
Group New Horizons 2030 strategy.
Cybersecurity  
and personal data 
protection
As in any financial institution, cybersecurity risks, if not 
mitigated well, particularly regarding the protection of 
customer personal data, can significantly impact the 
Group's financial performance through potential data 
breaches that may lead to costly remediation efforts, 
regulatory fines, and litigation, as well as reputational 
damage that erodes customer trust and confidence, 
ultimately resulting in loss of business and diminished 
market value. Protection of client data is therefore 
essential for maintaining the privacy and trust of clients. 
NLB Group has a positive impact on clients as it has 
established policies and mechanisms to ensure that 
client data is secure by preventing unauthorized access 
and potential misuse, which could lead to financial loss. 
Moreover, collecting and processing some personal data 
allows the Group to adapt clients’ needs, to provide more 
effective communication and a better user experience. 
While information and cybersecurity policies are 
presented in the chapter S1-Own workforce, this chapter 
focuses on the data protection policy. 
Policies
Rules on the Protection of Personal Data 
Content and purpose: The Rules regulate the area 
of personal data protection, including organizational 
structure and allocation of tasks and the basic 
rules of personal data. The purpose of the Rules is 
to define the fundamental principles and rules in 
relation to the processing of personal data and the 
rights of the data subjects with the aim of ensuring 
compliance with the legislation applicable in the area 
of personal data protection. These include European 
legislation on the General Data Protection Regulation 
(GDPR) and the Slovenian legislation applicable in 
the area of personal data protection – Personal Data 
Protection Act (ZVOP-2). In line with the Policy, the 
provisions are integrated into the Group’s processes 
and systems, including those related to client data. 
Scope: NLB and other NLB Group members who are 
subject to the GDPR and their local legislation related 
to data protection. 
Most senior function accountable: the Management 
Board and appointed Data Protection Officer 
who professionally and independently assists the 
management in ensuring that the processing of 
personal data complies with the Rules 
Availability: Employees access the Rules in the 
Internal Act Register, while general information is 
available for external stakeholders in branches and 
on the websites, for example:  
General Information on Personal Data Protection 
Informacija o vastvu osebnih podatkov - NLB Skladi 
NLB Lease&Go - Varstvo osebnih podatkov
Key activities and progress 
The Group is focused on implementing measures to 
increase the Group’s cyber resilience and strengthen 
its digital capabilities. In 2024, key activities included 
enhancing cyber threat intelligence, improving situational 
awareness, and conducting penetration tests to assess 
and bolster the resilience of information systems. 
 
The Group also adheres to GDPR requirements in its daily 
operations. In line with the Data Protection Policy, several 
ongoing measures and activities are in place and were 
also conducted in 2024: 
•	 The DPO was responsible for monitoring compliance 
with GDPR legislation and carrying out regular risk 
assessments to identify and minimize personal data 
breaches and compliance risk. The DPO reports to the 
Operational Risk Committee and to the Management 
Board in the scope of quarterly reporting. 
•	 Policies, rules, standards, and procedures for personal 
data and information protection (e.g. business secrets) 
are used in the Group’s everyday operations in the 
area of data protection. Thus, the Group ensures 
compliance with the relevant regulatory provisions 
that can differ significantly from one country to 
another.
•	 Preventive measures and thorough control within the 
Group and in relation to outsourced providers and 
suppliers help prevent the loss or abuse of data and 
the violation of data protection regulations, including 
the protection of personal data. 
•	 Information on protecting client privacy was provided 
on the Bank’s website. The information includes 
reasons for collecting the data and their usage, clients’ 
rights and how to enforce them, contact details of the 
Data Protection Officer to report any violations. 
•	 Mandatory training on personal data protection was 
conducted for all employees (it constitutes a work 
obligation).
 
›› For a detailed description of activities and progress, 
please see the Business Report, chapter IT and 
Cybersecurity, and the chapter Compliance and Integrity, 
sub-chapters Information security and personal data 
protection. 
Table 54: Digital banking usage in NLB Group banking members
2021
Baseline
2023
2024 Target 
2025
Target 
2030
Digital 
penetration(i)
29.5%
50.4%
56.4%
55%
80 %
Digital core 
product sales
 
2-6%
>50%
Digital 
acquisition 
<1%
>30%
(i) The digital penetration is calculated as number of active digital banking 
users – private individuals divided by the total number of private individuals.

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Financial health  
and inclusion 
Policies 
On a high level, the principles of financial health and 
inclusion are included in the Sustainability Policy, and 
indirectly in all policies and other internal acts on client-
related products, services, and relationships. For NLB 
Group, financial inclusion is about ensuring access to 
financial products and services and "leaving no-one 
behind". Although there is no specific policy in place 
addressing financial health and inclusion exclusively, 
these are embedded in the Group’s business model and 
process by following the Group’s core value of improving 
lives and the central principles of the 2030 Agenda for 
Sustainable Development, in particular two SDGs: 
•	 8 – Decent work and economic growth (Strengthen 
the capacity of domestic financial institutions to 
encourage and expand access to banking, insurance, 
and financial services for all), and 
•	 10 – reduce inequality (By 2030, empower and 
promote the social, economic, and political inclusion 
of all, irrespective of age, sex, disability, race, 
ethnicity, origin, religion or economic or other status). 
 
In addition, guided by the UNEP FI Principles for 
Responsible Banking, NLB Group promotes universal 
financial inclusion and in particular supports the 
financial health and inclusion of its private individual 
clients. These considerations are firmly embedded in the 
NLB Group Policy on Respect for Human Rights, as well 
as in policies and manuals and procedures that define 
the sales process. 
In terms of accessibility to banking services, which 
was deemed as material impact in DMA, the Group 
strategically balances the benefits and optimization 
of its branch network. While branches remain central, 
their role is evolving due to market changes and 
digitalization, resulting in fewer in-branch transactions. 
However, direct client contact in branches remains 
crucial particularly for comprehensive services or 
vulnerable groups. To mitigate potential negative 
impacts, the Group continuously enhances both physical 
and technological accessibility through our extensive 
branch and ATM network, digital products and channels, 
contact centres, email, website, and social media. This 
includes accommodating people with disabilities and 
promoting financial inclusion and literacy. 
The Group also places great importance on managing 
potential negative impacts, for example due to strategic 
optimization of physical banking network in some areas 
(not deemed as material in the conducted DMA). The 
approach includes maintaining an adequate physical 
network and appropriate communication about branch 
closures with affected local communities and directly 
with concerned clients via established communication 
channels. 
White Book for Branches
Content and purpose: The document describes 
the critical role of branches in providing adequate 
levels of physical accessibility and client experience. 
It defines the standards and roles of branch offices 
to ensure a modern, professional, and friendly client 
experience. The aim is to increase sales and the 
advisory role of the bank, improve client experience, 
and support clients in transitioning to digital 
channels and efficiency.  
Scope: Distribution network, product and segment 
managers, real estate managers in NLB Group. 
The most senior function accountable: Director 
of Customer, Product Management and Digital 
Services or similar functions in NLB Group members. 
In addition, the Group has established policies and 
procedures to ensure employees, clients, and other 
visitors in branches a high level of security and 
measures to mitigate any security risks. 
Availability: Register of Internal Acts.
Key activities and progress 
NLB Group has implemented several activities to 
enhance financial health and inclusion, financial literacy, 
and accessibility to financial services, in particular to 
vulnerable groups (impaired persons, women, older 
persons, etc.). The most significant activities in 2024 
were: 
•	 Hearing loop devices in all NLB branches to enhance 
communication and facilitate financial services for 
hearing-impaired customers by transmitting sound 
directly to their hearing aids. 
•	 A mobile branch – a specially adapted vehicle, NLB 
Bank&Go, that enables clients access to banking 
services has been available to clients in smaller 
Slovenian towns where there have been no bank 
branches since 2020. In 2024, NLB Bank&Go regularly 
visited 30 different locations.   
•	 NLB continued its cooperation with the Association of 
the Blind and Visually Impaired of Slovenia. 58 ATMs 
throughout Slovenia have been installed to assist 
blind and partially sighted persons with banking 
operations. With the help of voice instructions through 
headphones, blind and visually impaired persons can 
withdraw cash or check their account balance. 
•	 In North Macedonia, NLB Banka Skopje upgraded 
the mClick mobile banking application with "built-in 
voice reader" functionality, which clients should install 
on their mobile phones. In this way, visually impaired 
clients can have insight into all their accounts, 
perform all banking transactions, or apply for a 
mobile loan by using the voice guide, enabling them 
to access financial services independently. 
•	 In Kosovo, NLB Banka Prishtina and in Montenegro, 
NLB Bank Podgorica run the Women in Business 
programme in partnership with the EBRD. The 
programme offers financial support and financial 
education to women-led businesses.
•	 In Bosnia and Herzegovina, NLB Sarajevo 
introduced the NLB Package for Financial Inclusion, 
in accordance with the Decision on Measures to 
Strengthen Financial Inclusion and Sustainable Bank 
Operations adopted by the Agency for Banking in the 
Federation of BiH. 
 

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•	 Various sponsorships and donations programmes to 
increase financial literacy were held in NLB (financial 
literacy centre in the banking museum MUZA, Money 
and Crime exhibition, financial literacy initiative for 
families and children in Minicity, financial literacy 
workshops for the elderly), and NLB Banka Skopje 
(financial literacy workshops for children). See the 
chapter Affected communities for details.With the 
aim of promoting financial literacy, especially to 
youth, NLB Funds organized several motivational- 
educational events, published expert publications,  
used social media, especially Instagram, and 
participated in financial education events for youth, 
organized by the national newspaper Finance. 
In 2025, NLB Group will continue its initiatives, focusing 
on implementing new Slovenian legislation transposing 
the EU directive on digital accessibility effective June 
2025. This will enhance accessibility and user experience 
in NLB's digital banking channels for people with 
disabilities (visual, motor, hearing, etc.). In Serbia, NLB 
Komercijalna banka priority will be with developing 
additional social/inclusion criteria in loan origination, 
which will be followed by developing monitoring and 
KPIs connected to social or inclusion loans.
Targets and metrics 
In 2024, NLB Group reaffirmed its commitment to 
financial literacy and inclusion by enhancing target 
setting and further developing relevant initiatives. In line 
with UNEP – FI methodology NLB, as the parent bank, 
defined the baseline and set two concrete goals to be 
achieved by 2030 for the impact area Financial Health 
& Inclusion, which focuses on savings and investment 
plans as a key priority area:
•	 By 2030 NLB will increase by 15% the percentage of 
young clients (18–27 years) with products related to 
long-term savings and/or investment plans.
•	 By 2030 NLB will increase by 15% the percentage 
of clients aged 27+ up to retirement with products 
related to long-term savings and/or investment plans.
Targets for other banks in the region will be developed 
in the future. Also, the NLB Group will gradually develop 
additional specific and meaningful targets for key 
financial health and inclusion initiatives. 
Table 55: Financial Health and Inclusion for NLB 
2024
Baseline
Target 
2030
Number of young clients (18–27 years) 
with products related to long-term 
savings and/or investment plans 
29%
+15%
Number of clients aged 27+ up to retired 
with products related to long-term 
savings and/or investment plans 
39%
+15%
Accountancy Policy and reconciliation: The percentage (share) is 
calculated as the number of clients with at least 1 product related to a 
long-term savings and/or investment plan in a particular age group 
divided by the total number of customers. The number of such clients 
represents a portion of 728,350, which is the total number of NLB clients 
and represents a segment of total client base of NLB Group of 2.9 
million, as detailed in the Business Report. (see Business Report, page 
4). 
Personal savings are crucial for long-term income 
stability, especially for young clients. The foundations 
for developing the targets were mostly the Slovenian 
government’s 2017 Strategy for a Long-Lived Society 
and data from the Pension and Disability Insurance 
Institute of Slovenia (ZPIZ). The Strategy underscores the 
importance of early pension savings to ensure financial 
security in old age. Slovenia is experiencing significant 
demographic changes, with the elderly population 
expected to nearly double by 2060, from 17.3% in 2013 
to 29.4%. This shift, coupled with a shrinking working-
age population, will strain the national pension system, 
with expenditures projected to rise from 11.8% to 15.3% of 
GDP by 2060. The ratio of contributors to pensioners will 
worsen, threatening the system's financial sustainability. 
Currently, many pensioners receive between EUR 700 
and 800, below the poverty risk threshold of EUR 827, 
indicating financial instability for nearly half of retirees. 
Therefore, young Slovenians must prioritize personal 
savings for retirement, as the national pension scheme 
alone may not provide sufficient income. 
Service quality and 
client satisfaction 
NLB Group develops and delivers quality financial 
products and value to clients. Responsible product 
development, marketing, and communication 
significantly contribute to excellence in product and 
service quality and enhances client experience and 
satisfaction. 
Responsible product 
development 
Policies
NLB Group members execute product development, 
marketing activities, and provide information to clients 
in compliance with regulations and local legislation 
related to customer rights, guidelines, and codes of 
professional associations. The general framework 
related to products and services for clients is set at the 
high level in the Code of Conduct and the Sustainability 
Policy which is applied in all core financial members 
(banks, asset management, and leasing companies). In 
addition, various specific policies and guidelines have 
been established, the most significant being related to 
product development, data protection (see details in the 
chapter Cybersecurity and personal data protection), 
and marketing communication activities. Other internal 
acts define specific areas, such as segmentation 
and appropriate treatment of clients, the format and 
the frequency of contacting clients, or receiving and 
processing interactions in the contact centre. 
NLB Group is bound to only offer products and services 
that create value for our clients and shareholders, and 
meet the client’s needs. The processes for approving 
new products comprise a preliminary review required 
for achieving these goals. NLB Group wishes to ensure 
that clients can have full confidence in the products 
offered to them. The procedures for approving products 
and services apply to all new product offers, as well 
as various existing products. The key control functions 
must be involved in the process of product development 
and monitoring, including the compliance function, 
since it is important that every product is compliant 
with regulatory requirements, particularly in the areas 
of consumer protection, personal data protection, 
and prevention of money laundering and financing of 
terrorism. 

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Policy for the Introduction of New Products and 
Substantial Changes to Existing Products
Content and purpose: The Policy describes NLB 
Group’s general approach to responsible product 
development and defines the Bank's framework for 
introducing new and significant changes to existing 
products for private individuals and legal entities 
and products for financial markets.  
It is based on Slovenian and European legislation, 
including the Banking Law, EBA, and ESMA 
guidelines on product governance requirements. The 
Policy also follows applicable national regulations 
related to client loans, client protection, electronic 
business and communication, and protection of 
personal data. The purpose of the policy is to define: 
1. the principles of introducing new products and 
substantial changes to existing products 
2. assessment factors for the introduction of new 
products and significant changes to existing 
products (before launching new or modified 
products, NLB Group members analyse financial, 
non-financial, compliance, legal, and capital/
liquidity impacts. Non-financial risk assessments 
include evaluating ESG risks, defining mitigations, 
and specifying ESG-related product features). 
3. minimum standards of the organization when 
introducing new products and significant changes of 
existing products, 
4. product discontinuation process 
5. regulation of the area at the level of NLB Group 
banks with the aim of taking into account the 
interests, goals, and characteristics of consumers in 
order to prevent in advance damage for the bank 
and any damage that could occur to the consumer 
and other customers of the Bank, as a result of the 
behaviour and the conduct of the Bank's employees, 
due to the composition of the product, its marketing, 
or other procedures related to the product offer, 
and to prevent a negative impact on the Bank's 
reputation.
Scope: NLB Group banking members, mandatory for 
all employees involved in product development.  
Most senior function accountable: The Management 
Board of each banking member oversees decisions 
on new and existing products, delegating this to 
the New and Existing Products Committee which is 
established in each bank. This Committee reviews 
new products and marketing policies before offering 
them, to ensure that clients can have full confidence 
in them. The highest level of accountability for policy 
implementation are Directors of Customer Services, 
Product Management, and Digital Services in each 
NLB Group banking member. 
Availability: Register of Internal Acts.
Key activities and progress 
In 2024, NLB Group banking members introduced 46 
new or substantially changed products and services, 
while New and Existing Products Committees in NLB 
have had 12 sessions, additional sessions were held in 
other NLB Group members. 
In addition, sales process and front-line staff support 
was enhanced.  ESG application API connection was 
integrated into to loan origination process, which 
enables entering green loan criteria into the core 
system and transferring to DWH. A comprehensive sales 
guideline related to green loans for private individuals  
for front-line workers was introduced. They also 
participated in green financing training, thus enhancing 
their knowledge and skills,  contributing to higher client 
awareness and engagement for green products.  
Going forward, NLB Group will focus on refining its 
offerings, enhancing customer experience, further 
streamlining internal processes and automatization of 
the credit process, efficiently implementing sales tools, 
and providing continuous training for front-line workers.
Responsible 
communication 
Policies
NLB Group manages material positive impacts related 
to the provision of quality information to clients and 
ensuring responsible marketing practices, as well as 
potential negative impacts, i.e. provision of quality 
information to clients on its policies, procedures, and 
activities as described in this chapter. 
Instructions for Implementing Marketing 
Communication Activities of NLB Group 
Content and purpose: The Instructions outline all 
stages of the internal marketing and communication 
process, aiming to standardize procedures and 
eliminate inconsistencies or legal issues within NLB 
Group's marketing and communication activities. 
It is grounded in national legal, ethical, and 
communication guidelines, as well as best practice in 
marketing communication and public relations. The 
Instructions emphasize compliance with legislation, 
particularly the Consumer Protection Act, Code of 
Advertising Practice, Advertising Law and Media 
Law, and the Ethical Code of Designers to ensure 
that activities within marketing plans consider their 
impact on clients. The Instructions also stipulate 
transparency and fairness and full communication 
to the client by adhering to this instruction, NLB 
Group aims to prevent and mitigate the risk of unfair 
commercial practices in product marketing. As the 
parent bank, NLB is a signatory to the commitment 
to implement sustainability standards in advertising 
(Slovenian Advertising Chamber) by 2030 or sooner. 
These standards are gradually being implemented 
in policies and procedures in all NLB Group 
members. 
Scope: NLB Group banking members.  
Most senior function accountable: Directors of 
Communication or similar functions in each NLB 
Group banking member, while provisions apply to 
all employees who are responsible for marketing 
communication and external partners in these 
processes. 
Availability: Register of Internal Acts. 

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Key activities and progress
NLB Group members execute the following key activities 
in their daily operations related to mitigating potential 
negative impacts and to managing actual positive 
impacts in relation to communication with clients: 
•	 The Group offers clients financial products in 
accordance with their needs and income profile, and 
educate them about all of the aspects of a product, 
including potential negative consequences and risks. 
•	 By using a variety of communication channels, Group 
members provide clients with impartial, transparent, 
clear, and correct information, including clear and 
ethical advertising industry. 
•	 Communication complies with regulations related 
to consumer rights, consumer protection in the 
marketing and contracting of financial services, and 
consumer protection against unfair commercial 
practices, and guidelines and codes in the 
communication and advertising industry. 
•	 The Group’s direct communication enhances financial 
literacy. For example, before approving a loan, in 
communication with clients, NLB Group emphasizes 
responsible lending practices, such as keeping 
monthly obligations manageable and being aware of 
the risk of variable interest rates. In addition, several 
NLB Group members provide clients and the general 
public with professional advice on their websites (e.g. 
in NLB, such as how to manage personal finances 
in various life events, how to improve saving habits 
or establish a contingency fund, and other aspects 
of financial literacy. For additional information on 
how NLB Group promotes financial literacy, see the 
chapter Affected communities.  
These activities align with our business strategy, 
informed by market and client research, and client 
feedback comments, opinions expressed in direct 
communication in daily operations and through other 
communication channels. If a potential negative impact 
related to communication becomes actual, clients can 
access complaint or grievance mechanisms as detailed 
in the chapter Processes to remediate negative impacts 
– complaint management.
 
Targets and metrics
To gain deeper insight into retail customer satisfaction 
NLB Group conducts annual Net Promoter Score (NPS) 
survey, which measures brand NPS,  a widely used 
metric for assessing customer loyalty and satisfaction. 
It  reflects the general recommendation of NLB, using 
a representative sample from each market where NLB 
Group operates. NPS has been constantly increasing 
throughout the years as a result of continuous service 
development, enhancement of the existing and 
development of the new products and digital solutions. 
In 2024, NPS experienced a slight decline due to various 
market conditions, though the overall trend since 2019 
remains positive. As a key performance indicator and 
integral part of NLB's strategy, the NPS results were 
thoroughly analysed, and an action plan was developed 
to enhance customer satisfaction moving forward.
NPS is measured in accordance with the standard 
methodology, which gauges customer sentiment and 
identify areas for improvement.  It is calculated based on 
responses to a single question: "How likely are you to 
recommend NLB to a friend or colleague?" Respondents 
rate their likelihood on a scale from 0 to 10. Based on 
their scores, customers are categorized into three 
groups: Promoters (9-10), Passives (7-8), and Detractors 
(0-6). The NPS is then calculated by subtracting the 
percentage of Detractors from the percentage of 
Promoters. The resulting score ranges from -100 to +100, 
with higher scores indicating greater customer loyalty 
and satisfaction. 
Table 56: Client satisfaction NPS - NLB Group banking 
members  
2022
2023
2024
Target 
2030 
Average NPS 
31
36
32
>50%
Notes: 
(i) Accountancy policy: NPS is calculated as a difference between satisfied 
(promoters) and dissatisfied (detractors) customers. The result for the NLB group 
banking members is calculated as a simple mean of individual banking members. 
The result for a single year is calculated as a moving average, meaning that the 
result for a year includes the average of two measurements conducted in that year 
and is calculated as a mean of these two measurements.
This represents a change in the calculation and reporting before 2024, where 
only the last measurement in a year was considered, and the NPS values were as 
follows: 28 in 2022 and 36 in 2023.  
S4-3 Processes to 
remediate negative 
impacts – complaint 
management 
All NLB Group members strive to ensure a constructive 
dialogue with their clients and to resolve any 
disagreements, misunderstandings, or errors which 
may occur in daily operations. If, however, clients are 
dissatisfied with the products and services, NLB Group 
members provide channels which enable them to raise 
questions, complaints, and concerns and receive a 
timely and qualitative response. 
Moreover, clients’ feedback, including complaints, 
is considered an opportunity to improve services, 
processes, and customer relationships. Therefore, 
the Group embeds complaint management into the 
overall client experience process and conducts regular 
employee training to improve the overall customer 
experience. 
To this end, NLB Group has established grievance and 
complaints channels, which are communicated and 
available to clients in branches and on the websites 
of NLB and other subsidiary banks in line with local 
legislation.  
 
›› For details on the grievance mechanisms please 
refer to the chapter G1-Business Conduct, sub-chapter 
Managing concerns about unlawful or harmful 
conducts.

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Policies
Instructions for Handling Complaints 
Content and purpose: The Instructions set the 
general framework for complaint management, 
defines types of complaints, and the two-level 
internal complaints process. It describes the two-
tier customer complaint resolution system and 
selected institutions responsible for extra-judicial 
settlement of customer claims (IRPS), and provides 
clarifications about the methods and procedures to 
solve complaints. Moreover, the Instructions define 
the minimum standards or general objectives which 
are being harmonized group-wide and include:  
 - fast, efficient, and professional complaint settlement 
at all levels of the process, and settlement of 
satisfactory reimbursement requests in a unified way. 
 - registration of complaints so as to enable content 
analysis with the purpose of improving products, 
processes, and customer experience (transparency, 
quality, customer relations, etc.). 
 - the formation of proposals for improvements with 
the purpose of preventing a larger number of similar 
mistakes and consequences of a negative customer 
experience. 
Scope: All employees involved in the complaint 
management and resolutions. 
Most senior function accountable: Directors of 
sales departments and head of branches with direct 
business relationship with clients. 
Availability: For employees in the Register of 
Internal Acts, while the rules and procedures related 
to complaints are available to clients in branches 
and on the websites of NLB and other subsidiary 
banks in line with local legislation. 
Key activities and progress 
In 2024, the focus was on harmonization of the 
complaint management process across the Group. 
Regular monthly meetings were organized to align 
the mechanisms and methodology, to monitor and 
coordinate activities in the group, and to share our 
practice. NLB Group banking members have made 
progress in harmonizing the complaint management 
system, enabling consolidated reporting. Mandatory 
e-learning was conducted for all employees involved in 
the complaint process. KPIs were regularly assessed and 
reported quarterly to the Operational Risk Committee. 
Targets and metrics 
KPIs set to monitor efficiency and risks related to 
complaints management includes number and share 
of complaints, average resolution time, and other 
indicators. The average share of all banking customers 
who complained annually complaint was 2%. Similarly 
to the banking system in the region, card services 
account for the largest share in the total number of 
complaints, whereas the share of complaints in relation 
to the total number of card transactions was low, below 
0.1%). To mitigate risk of card abuse which represent the 
large share of credit card-related complaints, the Group 
has a system in place to detect and prevent card abuse 
and raising client awareness of the dangers of online 
commerce and shopping, thereby contributing to risk 
management in this area. 
The average resolution time (card complaints excluded) 
of all banking members was approximately 6 days. In 
the parent bank NLB, 92% of all received complaints in 
NLB were resolved positively, which is an increase of 2 
percentage points compared to 2023. 
Table 57: Complaints in NLB Group banking members 
2024
Share of customers who have complained annually 
2.0%
Number of complaints
83,259
(i) The percentage (share) is calculated as a number of complaints divided  by 
a total number of all NLB Group clients (active+other) in NLB Group banking 
members.
At the asset management company level (NLB Funds, 
asset management), investor complaints remain 
extremely low, with only 0.0094% of investors submitting 
a complaint in 2024. The company approaches the 
potential gap in customers' financial product knowledge 
with great understanding, always striving to uphold the 
highest standards of customer interest and satisfaction. 
Leasing companies have established general internal 
procedures related to complaint management, 
which will be enhanced in the future by monitoring 
mechanisms. 
S4-2 Processes for 
engaging with clients 
and end-users about 
impacts
NLB Group prioritizes engagement with corporate and 
retail clients to maintain their trust and transparency in 
the relationship with them. Therefore, the Group interacts 
regularly with clients directly through daily business 
processes, which relate to both physical and digital 
channels. Physical channels include regular personal 
communication with their customer relationship officer 
or branch employees, and contact centres, providing 
information and assistance via the website, phone, or 
a videocall (subject to each entity). The operational 
responsibility for conducting such engagement lies with 
sales, marketing, or communication directors in each 
NLB Group member. 
Daily engagement involves communicating the 
characteristics and impacts of the Group’s financial 
products and services, ensuring that clients are well-
informed and confident in their financial decisions and 
maintain good relationship with the Group. In addition, 
clients’ feedback is collected through daily interactions, 
complaint management system and satisfaction surveys. 
Their feedback informs the business strategy of NLB 
Group and is taken into account in decision-making. 
To manage the positive impacts of its products and 
services on the financial health of our clients, NLB Group 
financial members conduct regular desk-top and direct 
client research to gain information about their needs 
and preferences, which inform the Group’s product 
development and communication strategies. 
›› For additional information, please see the chapters 
Responsible communication and Client satisfaction 
metrics.

Governance Information
Several topics related to Business Conduct were identified as material, 
underscoring the critical importance of governance, compliance, and integrity 
at NLB Group. In this section, we disclose information on corporate culture, 
regulatory compliance and governance, whistleblower protection, prevention 
of corruption and bribery, and prevention of money laundering and financing 
of terrorism. We also present ESG risk management, tax transparency, and our 
participation in associations and policy discussions. Financial performance and 
stability (being thoroughly disclosed in other parts of the business report and in 
financial statements)  are recognized as a material sustainability topic and are 
essential for effectively managing the Group’s IROs. 

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G1 Business Conduct
GOV-1 Role of 
administrative, 
supervisory, and 
management bodies 
related to business 
conduct
All NLB Group employees, including members of the 
management bodies (management board members, 
supervisory boards, executive directors) are expected 
to act in a fair, responsible, and ethical manner, in 
adherence with the Bank’s compliance standards. The 
overarching framework defining NLB Group’s policy on 
responsible business conduct and the framework for 
organizational culture, respecting values, and ensuring 
integrity is the NLB Group Code of Conduct, with other 
internal acts defining in detail the rules and procedures 
for specific areas of business conduct. For more details, 
please refer to the chapter Policies. 
In line with corporate governance principles, the 
management body discusses and adopts decisions, 
rules, and procedure regarding business conduct in 
managing impacts, risks, and opportunities in this area. 
Managers at various levels of NLB Group set the 
tone from the top as to what good and responsible 
business conduct should be. They have specific roles 
and responsibilities in promoting responsible business 
conduct:
•	 Discussing the Code with team members to ensure 
everyone understands it, thus promoting the ethical 
culture in the NLB Group
•	 Ensuring the fundamental principles and rules of 
conduct are implemented and complied with
•	 Striving to achieve the values of the Group in 
accordance with the set principles and rules of conduct
•	 Encouraging open, fair, and honest relationships 
among employees, free from fear and vindictiveness
•	 Promoting open discussions about all questions 
addressed by the Code
•	 Setting an example through conduct and behaviour 
that embodies the values and meets the basic 
principles of NLB Group
•	 Reacting swiftly to any perceived ethical problems in 
the environment
•	 Avoiding demanding any conduct from employees 
that would be contrary to legislation, prescribed 
rules, or the Code
 
The management body and senior management 
members must demonstrate a high level of personal 
integrity and act in accordance with the NLB Group 
Code of Conduct. Integrity represents the expected 
actions and responsibilities of individuals and 
organizations in preventing and eliminating risks 
associated with the misuse of authority, functions, or 
other decision-making powers contrary to the law, 
legally permissible goals, and the guidelines defined in 
the NLB Group Code of Conduct.
The knowledge and expertise of management bodies 
regarding organizational culture and business conduct 
are critical components of corporate governance. 
Accordingly, board members of banking members 
regularly discuss on internal culture and compliance, 
and complete annual training on topics related to 
business conduct, including anti-bribery and corruption, 
conflicts of interests, ethics, and code of conduct. 
Furthermore, adherence to NLB Group values, which 
supports corporate culture and responsible business 
conduct, is a specific target included in the remuneration 
criteria for NLB Management Board members. In 
alignment with the NLB Group Governance Policy, 
board members across other NLB Group entities have 
instituted similar procedures, training programmes,  
and targets. 
IRO-1 Description of 
processes to identify 
and assess material 
impacts, risks, and 
opportunities
At NLB Group, we recognize that business conduct 
and organizational culture are complex and multi-
dimensional. These aspects extend beyond the 
prevention of corruption, bribery, and other harmful 
incidents, as well as whistleblowing mechanisms derived 
from the ESRS. They encompass various other aspects  
critical for responsible business conduct in financial 
institutions, such as ethical governance, integrity, 
regulatory compliance, anti-money laundry system, tax 
management, etc. Consequently, in addition to ESRS-
related topics, we have identified several entity-specific 
material sustainability topics and IROs, as detailed in the 
table below.
Although the DMA did not identify any material risks 
related to business conduct (i.e. above the set threshold), 
NLB Group acknowledges the inherent risks and 
potential negative impacts associated with its operations. 
Therefore, the mechanisms and policies outlined in the 
following chapters also address these risks.

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Table 58: Impacts, risks, and opportunities related to Business Conduct (Corporate Culture)
Material  
Sustainability  
Topic
 Name of IRO
Description of IRO
Type of IRO 
Location in 
the value 
chain
Time 
horizon
Corporate culture, 
regulatory compliance, 
and governance
Ethical and transparent 
corporate culture
An ethical and transparent corporate culture fosters trust, accountability, and 
integrity within the Ban. By promoting open communication, adhering to ethical 
practices, and encouraging employee feedback, the BGroup can enhance 
employee morale, strengthen stakeholder relationships, and build a positive 
reputation, ultimately contributing to long-term success and sustainability.
Opportunity
Own 
operations
Short-, 
Medium-, 
Long-Term 
High standards of 
corporate governance, 
integrity, and transparency
High standards of corporate governance, integrity, and transparency are 
essential for the BGroup to build trust with stakeholders and ensure accountability 
in its operations. By adhering to these principles, the BGroup can enhance its 
reputation, mitigate risks, and foster a culture of ethical behaviour, ultimately 
supporting long-term success and stability in the financial sector.
Opportunity
Own 
operations
Short-, 
Medium-, 
Long-Term 
Enabling an ethical 
and transparent 
corporate culture
Enabling an ethical and transparent corporate culture promotes trust and integrity 
within the organization, enhances employee morale, and ensures compliance 
with regulations, ultimately leading to sustainable business success.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Ensuring high standards 
of corporate governance, 
integrity, and transparency
Ensuring high standards of corporate governance, integrity, and transparency enhances 
corporate reputation, ensures compliance with laws, and builds stakeholder trust.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Integrating principles 
of ethical banking
Integrating the UNEP FI principles of ethical banking promotes fairness and 
responsibility, improves customer trust, and supports long-term financial stability.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Ensuring regulatory 
compliance
Ensuring regulatory compliance helps maintain corporate integrity, 
avoid legal penalties, and builds stakeholder trust.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Table 59: Impacts, risks, and opportunities related to Business Conduct (other topics)
Prevention of corruption 
and bribery  
Preventing corruption 
and bribery
Preventing corruption and bribery is essential for maintaining the integrity and 
reputation of the Bank. By implementing robust compliance programmes, conducting 
regular training, and promoting a culture of transparency, the Group can safeguard 
its operations, build trust with stakeholders, and ensure adherence to ethical 
standards, ultimately contributing to long-term sustainability and success.
Opportunity
Own 
operations
Short-, 
Medium-, 
Long-Term 
Preventing corruption 
and bribery
Preventing corruption and bribery fosters an ethical business environment, 
enhances corporate reputation, and ensures compliance with laws.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Prevention of money
laundering and
financing of terrorism
Preventing money 
laundering and 
financing of terrorism
Preventing money laundering is essential for maintaining the integrity and reputation 
of the Bank. By implementing robust compliance programmes, conducting regular 
training, and promoting a culture of transparency, the BGroup can safeguard 
its operations, build trust with stakeholders, and ensure adherence to ethical 
standards, ultimately contributing to long-term sustainability and success.
Opportunity
Own 
operations
Short-, 
Medium-, 
Long-Term 
Prevention of anti-
money laundering and 
financing of terrorism
Prevention of anti-money laundering and financing of terrorism ensures compliance 
with legal regulations and fosters trust and integrity within the financial system.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Whistleblower  
protection
Enabling the protection 
of whistleblowers
Enabling the protection of whistleblowers fosters an organizational 
culture of transparency and accountability, encouraging employees 
to report unethical practices without fear of retaliation.
Impact – Actual 
Positive impact
Own 
operations
Short-term
ESG risk management
Management of ESG risks
Effective management of ESG risks is crucial for the Group to identify, assess, and 
mitigate potential environmental, social, and governance challenges that could impact 
its operations and reputation. By proactively addressing these risks, the BGroup can 
enhance resilience, improve decision-making, and attract socially responsible investors, 
ultimately contributing to long-term sustainability and financial performance.
Opportunity
Own 
operations
Short-, 
Medium-, 
Long-Term 
Adequate management 
of ESG risks
Adequate management of ESG risks ensures a strategic approach to environmental, social, 
and governance issues, reducing potential risks and enhancing long-term sustainability.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Tax Transparency
Ensuring regular 
tax payments
Ensuring regular tax payments demonstrates corporate responsibility, supports 
public services, and enhances the company's reputation with stakeholders.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Participation in 
associations and 
policy discussions
Advocating for sustainable 
development through 
professional associations
Advocating for sustainable development through professional associations 
demonstrates the company's commitment to sustainability, enhances its 
reputation, and contributes to broader industry and societal change.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Financial performance 
Ensuring sustainable 
financial performance 
of the company
Ensuring sustainable financial performance of the company supports 
long-term growth, stability, and shareholder value.
Impact – Actual 
Positive impact
Own 
operations
Short-term
Sustainable financial 
performance of 
the company
Sustainable financial performance of the bank, which is achieved through responsible 
resource management, ethical practices, and a commitment to long-term value creation.
Opportunity
Own 
operations
Short-,
Medium-,
Long-Term

By supporting regional 
culture and the arts, we 
inspire a sense of community 
that transcends borders.
Our NLB MUZA 
programme combines 
banking museum 
and educational 
programmes, as well 
as art gallery activities 
and buying works of art 
in all the markets of our 
operations.

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Report
G1-1 Corporate 
culture, ethical 
governance 
and integrity, 
and regulatory 
compliance 
The Group is committed to ensuring an ethical 
organizational culture, compliance, and integrity across 
all NLB Group members and in the markets where the 
Group operates. The foundation for managing material 
IROs related to business conduct and to establish, 
develop, promote, and evaluate the corporate culture is 
laid down in the NLB Group Code of Conduct. The Code 
is binding for all the Group’s employees and stipulates 
the fundamental principles and rules of conduct on 
which the operations and actions of the NLB Group are 
based. These include: 
•	 acting ethically and responsibly and comply with the 
rules of the Code
•	 respecting colleagues and maintain a pleasant 
working environment
•	 respecting customers
•	 avoiding conflicts of interest 
•	 preventing unacceptable practices 
•	 adhering to the rules and comply with regulation 
•	 prudent and ethical handling of assets and property
•	 being socially responsible
 
For each principle, the Code provides employees with 
practical guidelines for daily conduct, helping them 
understand what is expected from each employee 
and other stakeholders within the NLB Group. Ethical 
governance, integrity, and compliance are deeply 
intertwined with the rules of conduct and are detailed in 
the Integrity and Compliance Policy. 
NLB Group operates in sectors that are highly regulated 
because of the urgency to ensure financial stability and 
prevent system risks. Hence, the Group’s employees are 
aware that compliance is the foundation of its business. 
They understand that responsible business conduct 
extends beyond merely adhering to applicable laws, 
regulations, and standards. It also encompasses a 
robust compliance programme. Compliance is therefore 
integrated into the Group’s daily operations, contributing 
to a strong internal control environment and effective 
management of compliance risks.
The NLB Group members are obliged to regularly 
(at least once a year) carry out the training of all 
employees in the field of the Code. They also regularly 
and actively promote it, raise awareness, and train, and 
informemployees about the contents of the Code, as 
well as providing explanations regarding their use in 
specific situations faced by the employees. In addition, 
NLB Group members provide specific training on anti-
corruption, anti-money laundering, and other business 
conduct-related topics. 
Policies 
Key internal documents such as the Code of Conduct 
and the Integrity and Compliance Policy are detailed 
below. In addition, the Group has established policies 
addressing specific topics related to fundamental 
principles of responsible business conduct. 
All these policies are adopted by each core financial 
member, i.e. banks, asset management, and leasing 
companies. If certain policies need to be aligned with 
local laws, they are updated at the local level to ensure 
full compliance. The implementation of policies is 
the responsibility of designated compliance officers 
within each subsidiary. They assess, monitor, and 
evaluate corporate culture through specific indicators 
and surveys on ethics and integrity. Consistency 
across all core financial members is ensured by using 
standardized evaluation methods and regular reviews. 
Furthermore, the compliance function is integrated into 
the Group’s daily operations, thereby contributing to a 
strong internal control environment and ensuring the 
effective management of compliance risks.
In non-financial core members and non-core members 
of NLB Group the implementation of the policies is 
subject to the principle of proportionality, based on 
the size and the core business of the specific member. 
Nevertheless, all members are required to adjust 
their work procedures, organization, monitoring, 
and reporting. The competence line responsible 
for Compliance monitors and exercises constant 
supervision of the meeting of requirements by setting 
clear communication on the expectations, ensuring 
regular training (or providing training materials), 
conducting regular reviews, and monitoring the 
activities of specific areas to address any compliance 
issues. Oversight is performed by the person in charge 
of Compliance and Integrity and focuses on areas 
based on the principle of risk. 
NLB Group Code of Conduct 
Content and purpose: The Code describes the 
values, basic principles, and rules of ethical business 
conduct that the Group respects and promotes. 
Operating with integrity and responsibility is key to 
the Group’s corporate culture. The Code demands 
that every employee, regardless of their job or place 
of work, and every other stakeholder of the Group 
comply with the highest standards of integrity. It 
also reflects the standards that we expect in our 
relationship with the rest of our stakeholders. NLB 
Group expects that all business partners and other 
stakeholders apply standards at least equal to those 
written in this Code, including their attitude towards 
employees. 
›› The summary is publicly available also on the  
NLB website (not subject to external review).
Integrity and Compliance Policy of NLB and  
NLB Group
Content and purpose: The Policy sets a strong 
strategic framework of the Bank’s comprehensive 
programme of compliance operations to meet the 
following goals: (1) Ensure compliance and integrity 
by meeting requirements, preventing violations, and 
fostering a compliance culture; (2) Limit losses from 
violations, including business losses, sanctions, and 
reputational damage, (3) Enhance legal protection 
for the Group and its responsible persons against 
liability for violations, (4) Strengthen NLB Group’s 
brand reputation and meet stakeholder expectations 
through integrity and compliance, (5) Boost NLB 
Group’s competitive position by adhering to high 
compliance and ethical standards, enhancing 
corporate culture and employee commitment.

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Report
Scope: Both internal documents are binding for 
all employees in NLB Group across all markets, 
including the management and supervisory bodies 
of each NLB Group member. In addition, the internal 
documents apply indirectly to suppliers and clients 
in the parts related to their required behaviour. 
Exclusions include activities that are not directly 
related to NLB Group’s operations or where the 
Group has limited influence. 
Most senior level accountable: The management 
boards of each NLB Group member.  
Availability: The Code of Conduct and the Policy 
are published in the Register of Internal Acts, and 
each year internal meetings and workshops are 
held to explain the policy and its implications are 
organized. A summary of the Code with contents 
that are relevant for external stakeholders is publicly 
available on the NLB Group website, while the 
Policy is communicated through relationships with 
stakeholders. 
Key activities and progress 
Respecting the Code of Conduct and the Policy is an on-
going activity in daily operations. 
›› For an overview of key activities in 2024, please refer 
to the chapter Compliance and Integrity in the Business 
Report. 
Managing concerns about 
unlawful or harmful 
conducts 
NLB Group has established procedures to promptly, 
independently and objectively investigate business 
conduct incidents, including incidents of corruption and 
bribery. The procedures include a strong mechanism 
for identifying, reporting, and investigating suspicions 
of harmful behaviour to report concerns about unlawful 
behaviour or behaviour in contradiction of internal 
acts, including bribery and corruption. This mechanism 
allows the Group to identify potential compliance risks 
and take appropriate action in a timely manner.
One of the notable highlights of the Group’s compliance 
programme is the emphasis on creating a speak-up 
culture. NLB and other financial core members have 
established rules regarding fraud investigations, case 
handling, and protection of whistleblowers (or similar 
internal acts). In line with internal rules, the prevention 
of fraud, abuse, and other harmful conduct is the 
responsibility of all employees. Harmful conduct is any 
conduct committed by a specific person which could 
incur property or non-property damage for the Bank, or 
unlawful conduct from the aspect of cogent regulations 
as well as general principles, or contrary to good practice. 
Every important suspected violation or act of misconduct 
(such as abuse or fraud, including suspected bribery or 
any form of corruption) must be reported and dealt with. 
The Group fosters an environment that encourages 
employees to set questions and discuss them with 
their managers or other employees in the Group, 
including the experts in compliance, money-laundering 
prevention, or the fight against bribery and corruption, 
lawyers, or HR managers. The Group’s commitment 
to the highest standards of corporate culture and the 
procedure for reporting suspected harmful activities are 
also communicated transparently to all employees via 
newsletters and other notifications and at mandatory 
training sessions. 
Employees have the option to submit a report directly 
to their supervisor, who then files the report with the 
Compliance department using the prescribed form. 
Alternatively, employees can also submit a report 
themselves through various channels. The Group’s 
financial core members have established various 
channels to report potentially non-compliant, non-
ethical, or inappropriate business practices (including 
anonymously), such as electronically via the Whistler 
web application (internal and external stakeholders), 
via e-mail to the dedicated e-mail address, in person, by 
regular mail to the dedicated postal address or post box 
(internal and external stakeholders), or by telephone.
Furthermore, it is the responsibility of every employee to 
take all necessary steps to prevent all harmful conduct, 
including that which results from negligence.
Upon receiving a report, the process is followed by 
preliminary testing. If all circumstances of the case 
are clarified during the preliminary testing, the case is 
closed at this stage. Otherwise, further investigation 
follows, as described in the chapter Managing concerns 
about unlawful or harmful conduct. 
The investigation is conducted efficiently, impartially, 
professionally, prudently, and conscientiously, with the 
confidentiality of the investigation and the collected data 
and information ensured at every stage of the process. 
The investigation must run continuously and without 
unnecessary delays. Any suspension of the investigation 
and the reasons therefore must be properly documented 
in the report.
The objectives of the investigation are as follows:
•	 To confirm or dismiss the suspicion of harmful 
practices and to protect evidence
•	 To establish any potential damage to the Group or the 
client and determine the amount of damage caused
•	 To identify the alleged perpetrators (Group employees 
or other individuals allegedly involved in the harmful 
practices)
•	 To identify potential risks and weaknesses in 
individual processes and provide proposals/
recommendations for their elimination
•	 To conduct a compliance risk assessment
 
Depending on the findings of the investigation, 
subsequent actions may include notifying the 
whistleblower about the closure of the case, informing 
the HR department and the supervising director, filing a 
criminal complaint, and other relevant steps.
In addition, at NLB Group members, the internal audit 
and the compliance functions (where separately 
established) check and control the respect of the basic 
principles in regular internal audit procedures and 
compliance review procedures as well as randomly. In 
the scope of its regular tasks, the compliance function 
of each NLB Group member performs regular activities 
to investigate suspected corrupt practices and bribery. 
Each NLB Group member ensures that accounting and 
other internal controls are established as part of the 
internal control mechanisms, by means of which corrupt 
practices are prevented (e.g. no black funds for bribery 
or facilitation payments, etc.). The Group also regularly 
assesses conflict of interest and corruption risks in 
accordance with the applicable methodology for the 
general assessment of the integrity and compliance risks.

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G1-3 Prevention 
of corruption and 
bribery 
Policy
At NLB Group, we acknowledge that all employees 
may encounter situations that constitute or could 
constitute a conflict of interest. NLB Group strongly 
condemns bribery and corruption, and has a policy of 
zero tolerance for such practices, deeming them unfair, 
illegal, and harmful to societies and countries with 
corrupt practices. We expect the same commitment 
from our customers, business partners, and third 
parties. To ensure integrity, all NLB Group employees 
are subject to restrictions on accepting and giving gifts, 
hospitality, and other influences on their conduct, with 
concrete measures in place to manage associated 
risks. Rules, guidelines, and procedures are set out in a 
comprehensive anti-corruption and bribery policy. 
The Policy on the Prevention of Corruption and 
Bribery and on the Management of Conflicts of 
Interest 
Content, purpose: The Policy establishes a baseline 
for behaviour in situations with identified corruption 
risks. The Policy outlines specific measures to 
manage these risks, aligning with international 
standards in the fight against corruption. The 
Policy is aligned with the Code of Corporate 
Governance for listed companies, the Slovenian 
Banking Act, EBA Guidelines on Internal Governance 
and the Regulation on Internal Governance 
Arrangements, the Management Body and the 
Internal Capital Adequacy Assessment Process 
for Banks and Savings banks. The Policy adheres 
to the principles of the United Nations Convention 
against Corruption (UNCAC) in terms of its core 
points and substance, although it does not directly 
reference the Convention. These standards cover 
various aspects, including engagement with 
agents and intermediaries, hiring services of 
(former) civil servants, interactions with high (state) 
representatives, preventing nepotism, averting 
accelerated payments, and ensuring transparency in 
NLB Group operations.  
Scope: NLB Group members, whereby the level 
of implementation is subject to the principle of 
proportionality, based on the size and the core 
business of the specific member.  
Most senior level accountable: The management 
boards of each NLB Group member.  
Availability: Employees may access the policy in the 
Register of Internal Acts. A summary of the policy is 
publicly available at: NLB Group anti-corruption and 
anti-bribery policy. 
System and activities 
to prevent and detect, 
investigate, and respond 
to allegations or incidents 
relating to corruption and 
bribery
As part of the fight against corruption and bribery, 
and in line with internal policies, NLB Group carries out 
several activities to manage related risks:
•	 Ensuring specific terms in written agreements and/or 
general terms and conditions with third parties define 
anti-corruption and anti-bribery standards as a 
minimum requirement for investment and purchasing. 
•	 Internal control mechanisms, including accounting 
controls, are in place for the anti-bribery and anti-
corruption area.
•	 Regular, at minimum annual review, identification, 
and assessment of risks of conflicts of interest and 
corruption in the case of external contractors and 
suppliers and other contractual partners of NLB and 
NLB Group through due diligence processes. 
•	 The compliance functions have strengthened the 
approach to managing these risks in day-to-day 
operations, through obligatory e-training for all 
employees in core financial members, awareness-
raising activities in the field of prevention of 
corruption and bribery, by implementing an 
assessment of conflict of interest and corruption 
risk in relations with suppliers, including the topic in 
the monthly newsletter, and classroom and online 
presentations and discussions.
•	 All employees are included in yearly training and 
awareness-raising activities. In NLB Group various 
(whistleblowing) channels are established for 
reporting suspicions of harmful conduct (internally 
and publicly available), including suspicion of corrupt 
conduct.
•	 All employees are responsible for rejecting any 
form of corruption and bribery with zero tolerance, 
and to immediately report any identified suspected 
misconduct through the established channels for 
reporting suspected misconduct, proactively disclose 
any conflict of interests, and adopt measures for the 
appropriate management of such conflicts.
•	 The executives (members of the senior management) 
shall ensure that employees act in accordance and 
are familiar with the rules of the policies on anti-
corruption and bribery, and that these rules are 
implemented in the scope of their duties and powers.
  
›› Responding to allegations and incidents relating 
to corruption and bribery is determined within the 
procedures, which are detailed in the chapter Managing 
concerns about unlawful or harmful conduct. 
The investigation teams in NLB Group banking members 
are separate from the chain of management involved 
in the reported matter. In line with the harmonization 
principles, in NLB Group banking members the 
investigating function has been established for years 
and operates within the Compliance department. 
The organization differs in other members, with some 
members placing  this function  within a dedicated unit 
depending on the size and organization of the member. 
Investigators handling suspicions of harmful actions 
constitute an independent investigation and provide 
objective findings, that are verifiable with the collected 
evidence. They prepare a report on the findings, serving 
as the basis for follow-up measures. Among other 
harmful actions, investigators are responsible also 
for independent investigation of cases of suspected 
corruption or bribery. In NLB the investigation team 
handles suspected misconduct, represents the Group 
in court in criminal proceedings, provides coordination 
and support to the Group, and performs other tasks in 
accordance with the Whistleblower Protection Act. 
 

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In NLB, the Director of Compliance and Integrity reports 
at his discretion (based on the risk assessment) on 
all measures imposed on perpetrators and on other 
activities directly to the Management Board. Immediate 
informing is on a case-by-case basis, while all the 
cases investigated are reported in regular quarterly 
reports. In the case of an investigation into members 
of the Management Board, the Director of Compliance 
and Integrity directly informs the Chair of the Audit 
Committee acting on the Bank's Supervisory Board. 
In other NLB Group banking members Compliance 
directly informs the Bank's Management Board about 
all measures and activities undertaken as a result of the 
investigation.
The compliance function of a NLB Group member 
regularly performs activities to raise awareness and, at 
least once annually, organizes training on preventing 
corruption and bribery, which that is mandatory for all 
employees (including the members of the management 
body). We consider that all employees are considered 
as "function at risk" with different levels of exposures to 
such risks. 
In 2024, the members of Supervisory Board and 
Management Board in the majority of core financial 
members also participated in classroom training; in 
others such training will be performed in 2025 and 
onwards. 
During 2024, 7,056 employees in NLB and other 
financial core members (84. 8% of all NLB Group 
employees) completed anti-corruption training.  
Metrics and progress
In relation to harmful actions, NLB Group has 
established a standard of zero tolerance for illegal 
and unethical actions and disrespect for the Group’s 
values.  
Zero tolerance refers to all intentional actions of 
employees that represent harmful conduct for the  
NLB Group member and are as such defined by 
legal or implementing acts, internal legal acts, good 
business practice, and other generally known good 
business practice. Zero tolerance also applies to actions 
of employees committed with gross negligence – 
circumstances when employees should be aware of the 
possibility that their actions might cause damage to NLB 
or the NLB Group member, but failed to prevent them.
G1-4 Incidents of corruption 
or bribery
In 2024, there were no cases of convictions for violation 
of anti-corruption and anti-bribery laws and no fines 
issued for these matters in the entire NLB Group. 
Table 60: NLB Group Incidents of corruption or bribery 
2024
Cases of convictions for violation of  
anti-corruption and anti-bribery laws 
0
Fines issued for convictions for violation of anti-
corruption and anti-bribery laws (EUR thousands)
0
Prevention of AML 
and financing of 
terrorism 
Policy
Anti-Money-Laundering and Countering the 
Financing of Terrorism Policy
Content and purpose: By this Policy NLB Group 
manages impacts and risks related to AML and 
CFT. The Policy lays down the key elements of the 
AML/CFT system, and the content and the scope of 
the tasks to be established and performed by NLB 
Group, its members, and their employees. Key aims 
of the Policy are: implementation of the legislative 
requirements of the ZPPDFT-2 and guidelines of the 
supervisory bodies in the procedures and framework 
of banking operations and operations of other 
members, definition of the control environment 
elements of the members and NLB Group, efficient 
implementation of the AML/CFT system, establishing 
an efficient system of policies, procedures, and 
internal controls at the level of individual members 
and the level of the NLB Group in order to efficiently 
combat all identified MLTF risks. By implementing 
the requirements from the Policy and therefore 
establishing the control environment, members and 
therefore NLB Group as whole reduce the risks to an 
acceptable level. 
Scope: NLB Group members. 
Most senior level accountable: The management 
board in each NLB Group member. 
Availability: for employees in the Register of Internal 
Acts, for external stakeholders summarized in the 
publicly available Code of Conduct.
Key activities and progress
›› For a detailed description of key activities, please refer 
to the Business Report, chapter Prevention of Money 
Laundering and Terrorism Financing, and Financial 
Sanctions Compliance.
 

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Whistleblower 
protection
At NLB Group, we understand the importance of 
whistleblower protection, which was identified in the 
DMA as a material sustainability topic. In the Republic 
of Slovenia, the Whistleblower Protection Act (ZZPri) 
came into force in 2023, transposing EU Directive 
2019/1937 of the European Parliament and the Council. 
The mechanisms and measures described in this 
chapter also refer to the Bank’s own workers who are 
whistleblowers in accordance with the applicable law 
transposing EU Directive 2019/1937 of the European 
Parliament and of the Council. Other countries where 
NLB Group members operate have their own local legal 
requirements regarding whistleblower protection.
All NLB Group members based in the Republic of 
Slovenia who are mandated by the national law The 
Whistleblower Protection Act (ZZPri), which transposes 
the above-mentioned EU directive, comply with its 
requirements. Members based outside Slovenia, who 
are subject to local legal requirements regarding the 
protection of whistleblowers, adhere to their respective 
local laws. Years ago the Group has established 
the whistleblowing system for internal and external 
stakeholders with a strict procedure for whistle-blower 
protection against retaliation measures and assurance 
of anonymity, if the whistle-blower chooses not to reveal 
their identity..
The integral part of the system, or one of the reporting 
channels is also the Whistler – an application for 
reporting (suspected) violations, accessible also on 
the public websites of NLB Group banking members. It 
allows whistleblowers to submit signed or anonymous 
reports  and also enables two-way communication 
between the whistleblower and the investigator, even 
in case of anonymity.   When receiving, processing, 
investigating and archiving individual reports, the 
investigators ensure that the information in the report 
and thus the personal data of the whistleblower are 
strictly protected.  All NLB Group banking members use 
the Whistler in their local languages. Both, the Whistler 
application and other reporting channels are available 
24/7 and allow reports to be submitted from outside the 
Groups’ IT systems or premises. 
Policies
NLB Group has a long history related to whistleblower 
protection. NLB has established more reporting 
channels than required by local whistleblowing 
protection law, with a more detailed procedure for 
investigations, and in addition to the law, the Bank also 
provides protection to the whistleblower. Namely, NLB 
issued the Commitment to Protect Whistleblowers of 
Harmful Conduct as early as 2014, several years prior 
to the implementation of the Whistleblower Protection 
Act in 2023. Since then, the principles and regulation 
of whistleblower protection have been systematically 
embedded in other NLB core financial members, unless 
otherwise required by local legislation
Rules of Procedure – Regulation regarding fraud 
investigations, case handling, and protection of 
whistleblowers 
Content, purpose, and regulatory framework: 
These rules establish the framework for NLB 
standards for investigations of harmful conduct by 
NLB employees or external perpetrators, where 
in both cases material and non-material damage 
is caused or could be caused to the Bank. The 
Regulation defines the tasks of Compliance and 
Integrity in the investigation procedure, the tasks 
and authorizations of the head of the investigation 
and their deputies and other persons performing 
investigations under the authorisation of the Director 
of Compliance and Integrity, the methods to report 
violations, the procedure for investigation of harmful 
conduct, an action plan, measures to encourage 
reporting and remunerate informants, mechanisms 
to protect internal reporters, measures to eliminate 
the consequences of the damage, and reporting to 
Compliance and Integrity and informing the public.  
Scope: NLB Group members (adopted in NLB, and 
transposed to NLB Group members via standards). 
Most senior level accountable: The management 
board in each NLB Group member.  
Availability: for employees in the Register of Internal 
Acts, for all stakeholders summarized at:  
NLB Whistler
Activities 
NLB performs the following activities and measures to 
protect whistleblowers against retaliation:
•	 The identity, if disclosed and the individual requests 
protection, is stored separately (secured) from the 
report file.
•	 The whistleblower is referred to in all documents by 
a unique identification number (the identity is sealed 
in a special envelope and stored in a metal cabinet, 
accessible only to authorized investigators).
•	 The identity, if disclosed in the Whistler reporting 
application, is strictly protected (external server) and 
access is restricted to authorized investigators only.
•	 In the event the Group initiates further procedures 
(legal, criminal), we always adhere to the principle of 
never disclosing that it is the result of an individual’s 
report.
 
NLB employees are informed (through newsletters, 
website, training) about the possibility of submitting 
reports under the Whistleblower Protection Act (ZZPri) 
and the protection options provided by the law. 
NLB Group banking members also conduct training 
on fraud prevention, which includes presenting cases 
and channels for submitting reports. This is achieved 
through training sessions tailored to different target 
groups of employees and through regular e-learning 
programmes available to all employees. Some banking 
members prepare newsletters, competitions, and other 
engagement activities.
Specialized training for internal fraud investigations is 
not formally required; however, investigators participate 
in training programmes offered by external institutions 
(Transparency International, ACFE, the Commission 
for the Prevention of Corruption, universities, etc.). 
Additionally, NLB as the parent bank, on average 
once per quarter, organizes workshops or meetings 
for investigators in NLB Group banking members to 
address current topics in the field of fraud investigation. 
In-person training for investigators in NLB Group is also 
provided upon request.

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Report
ESG Risk 
management 
Material impacts, risks, 
and opportunities related 
to ESG Risk management
Having in mind NLB Group’s overall operations, we 
define ESG risks as any actual or potential negative 
impact that arises from environmental, social (including 
human rights) and governance factors related to  
NLB Group itself or to any of our key stakeholders. 
In the realm of financing activities (lending and 
investments), we define as ESG risks the risks of any 
negative financial impact on NLB Group stemming from 
the current or prospective impacts of ESG12 factors on 
NLB Group’s counterparties or invested assets. Given 
the global importance of climate change, NLB Group 
primarily focuses on developing and implementing 
a strong climate-related and environmental risk 
(CER) management framework for its portfolio and 
investments. Moreover, in recent years the Group has 
systematically upgraded the social and governance risk 
management, which will remain the strategic direction  
in the future. 
Integration of ESG risk 
management in the 
business model, strategy, 
and processes 
At NLB Group, ESG risks do not represent a new risk 
category, but rather one of the risk drivers of the 
existing type of risks, such as credit, liquidity, market, 
operational, and reputation risk. Therefore, the 
Group integrates and manages ESG risks within the 
established risk management framework in the area of 
the aforementioned type of risks, business strategy, and 
internal governance arrangements. 
In this respect, we are focused on setting out efficient 
processes to manage ESG risks comprehensively in all 
respective business areas and all three sustainability 
pillars: sustainable operations, sustainable finance, and 
contribution to society. 
ESG risk management follows ECB and EBA guidelines 
with the tendency of their comprehensive integration 
into all relevant processes in NLB Group. In addition, 
NLB Group adheres to the national and EU regulatory 
framework, recommendations, and guidelines, as well 
as voluntary commitments and initiatives that  
NLB Group has joined in recent years, such as the 
UNEP FI PRB and the UNEP FI NZBA. NLB Group is also 
a signatory of the Framework Agreements with the 
EBRD and the Contract of Guarantees with MIGA. All 
the above-mentioned regulations, recommendations, 
and guidelines are integrated in the internal regulatory 
framework of NLB Group. 
In terms of social risk management, NLB Group also 
follows international frameworks in the area of respect 
for human rights, including the Universal Declaration 
of Human Rights, the International Covenant on Civil 
and Political Rights, the International Covenant on 
Economic, Social and Cultural Rights, the International 
Labour Organization (ILO) Declaration on Fundamental 
Principles and Rights at Work, and OECD Guidelines. 
NLB Group is committed to further developing processes 
and policies in order to upgrade mitigating social as well 
as governance risks in its internal operations, as well as 
in relations with its counterparties.
The risk management function defines the rules about 
risk appetite, risk strategy, and other risk policies and 
guidelines. They are established in the risk management 
framework of the existing type of risks, such as 
credit, liquidity, market, operational, and reputation 
risk. Besides that, risk monitoring and proactive 
management in the area of ESG are established. The 
mandate of the risk management function is to provide 
and increased focus on holistic risk management and 
cross-risk oversight to further enhance risk steering and 
mitigation within the whole Group.
12 Definition in the EBA report on management and supervision of ESG risks for credit institutions and investment firms, EBA, 2021

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ESG risks in credit risk 
management 
NLB Group has implemented tools for the identification, 
measurement, and management of ESG risks within 
its overall credit risk management framework. This 
includes the credit approval process, credit portfolio 
management, and collateral evaluation process 
A comprehensive risk assessment and monitoring 
mechanism in NLB Group is the Environmental and 
Social Risk Management System (ESMS), whose main 
objectives are to identify and manage NLB Group’s 
exposure to the ESG risks of its clients and to promote 
their good environmental and social business practices. 
The system is fully embedded in NLB Group’s loan 
origination and monitoring processes and is regularly 
updated with any material factors or procedures in line 
with ESG-related developments and requirements.
The credit ratings of clients that are materially important 
to NLB Group and the issuing of credit risk opinions 
are centralized via the NLB Credit Committee. The 
process follows the co-decision principle, in which the 
credit committee of the respective group member first 
approves their decision, following which the NLB Credit 
Committee gives its opinion. 
•	 ESG data collection is integrated into our KYC (know 
your client) procedures. We collect different ESG data 
through questionnaires and direct communication 
with clients based on ESG initial risk of transaction, 
type of transaction, and value of transaction. ESG 
data collection is also an integral part of monitoring 
procedures of transactions and clients and is raising 
awareness on ESG risks among our clients.
•	 Once it is confirmed that the transaction is not on 
the exclusion list, a Regulatory Compliance Check 
is conducted. This check ensures that the client 
complies with relevant laws, regulations, and 
standards, including environmental and health and 
safety regulations, planning permissions, operating 
licences, and permits. 
For transactions identified as having high 
environmental or social risk, an enhanced risk 
assessment is carried out 
•	 during the annual review of the client, provided the 
exposure and ESG risk level thresholds are met, and 
when a new transaction proposal is made, under the 
following conditions:
•	 New loans are related to project finance with a 
total project value exceeding EUR 10 million.
•	 Financing applications pertain to secondary 
market transactions or syndicated loans where 
the bank's participation is below 25% of the total 
loan value.
•	 A new loan exceeds EUR 3 million, has a maturity 
of at least 36 months, and the client meets the 
ESG review threshold at the annual review.
•	 Throughout the project's duration, ESG risk 
monitoring is established to evaluate the impact of 
each risk and develop mitigation strategies. This 
ensures that risks are adequately managed and that 
any changes or new risks are promptly identified and 
addressed.
•	 If a client fails to comply with the ESG requirements of 
the investment, we assess the situation to determine 
the best course of action. This may involve exiting the 
investment or implementing measures to mitigate 
the risk of non-compliance. We consider potential 
financial losses, legal consequences, and reputational 
damage, as well as our overall ESG strategy and how 
exiting the investment might affect our ESG goals.
 
ESMS system is 
embedded in 
loan origination 
and monitoring
Exclusion List
Engagement
of RMs in collecting 
ESG data
Regulatory Compliance Check
B
ESG Industry 
Categorization by NACE
LOW        MEDIUM        HIGH
ESG Enhanced Risk Assessment
C
Transaction Characteristics
Decision 
(approving / declining transaction) 
E
ESG Risk monitoring
Exiting the Investment
F
Category A Projects
Conduct a Site Visit
A
D
Figure 22: Key steps of the transaction approval process: 

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ESG risks in NLB Group’s 
own operations 
In addition to ESG risk management in the 
aforementioned processes, NLB Group has established 
a framework for comprehensive mitigation of 
environmental, social, and governance risks that are 
related to NLB Group’s operations. 
Namely, ESG risks may occur in all key business areas 
and operations, therefore identifying risks in key 
competence lines’ areas of work and the early warning 
system are essential steps of the planning phase of 
the sustainability management process. Moreover, 
competence lines define Key Risk Indicators (KRIs), 
monitoring procedures, and indicative scenarios for 
action in case such situations materialize, in accordance 
with the rules and procedures stipulated in internal risk 
operational documents. 
In particular, physical risks, as part of ESG risks in the 
area of operational risk, are addressed in the Group’s 
business continuity management (BCM) and business 
continuity plans. These plans are prepared for use 
in the event of natural disasters, IT disasters, and 
undesired effects of the environment, to mitigate their 
consequences. Additionally, ESG risk screening in the 
supply chain is part of the Group’s supplier selection and 
regular assessment process. 
Tax transparency 
The DMA has confirmed the positive impact of NLB 
Group’s responsible tax practices and transparency, 
which demonstrate corporate responsibility, support 
public services, and enhance the Group's reputation with 
stakeholders.
Policies
Tax Policy of NLB Group 
Content, purpose, and regulatory framework: The 
Policy stipulates the general principles of conduct in 
the tax field to which all units handling taxes adhere 
and are described in detail above. NLB Group 
conducts its tax operations in line with the purpose 
and the requirements of the relevant legislation and 
in accordance with the international standards if 
applicable, e.g. OECD guidelines. 
As the parent bank, NLB defines the Tax Policy of 
NLB Group and controls the implementation of the 
tax function in the Group, while NLB Group members 
inform NLB about their tax position. Each member 
is responsible for fulfilling its tax obligations in 
accordance with their respective legislation. The 
members are independent and entirely responsible 
for their own tax compliance. 
Scope: Applicable and mandatory for all NLB Group 
members. Banks have included the provisions of 
Tax Policy in their internal acts. The main strategic 
members declared compliance with the Tax Policy. 
Most senior level accountable: Financial Accounting 
and Administration director in NLB and managers ion 
similar positions in NLB Group banking members. 
Availability: to employees in the Register of  
Internal Acts.
In NLB, the tax expert unit Financial Accounting and 
Administration reports to the Chief Financial Officer, 
with important tax issues discussed and decided by the 
Management Board. Subsidiary-level tax functions are 
similarly managed under local CFOs.
Each NLB Group member is taxed according to local 
legislation, with income tax rates ranging from  
9% to 32%. 
General principles of the Policy: 
•	 NLB Group members conduct their tax operations 
in line with the purpose and the requirements of 
the relevant legislation and in accordance with the 
international standards if applicable, e.g. OECD 
guidelines. 
•	 The attitude of members towards the Financial 
Administration is respectful, transparent, and 
professional. 
•	 When determining tax obligations, members comply 
with the legally permitted reliefs and exemptions from 
the tax base. 
•	 Members cooperate with the Financial Administration 
to obtain the relevant explanations and information 
for the provision of tax bases on a regular basis or 
wherever possible. 
•	 When establishing tax positions, members strive 
to achieve certainty and implement a conservative 
policy of assuming tax risks. We optimize taxes only in 
legally permitted ways. 
•	 Members do not use the structures for the purpose of 
tax avoidance or aggressive tax planning. Members 
do not use structures that are not in line with the 
purpose of the legislation or the use of which would 
subordinate its business motives to tax motives. 
•	 The reasons for a member’s presence in a certain 
country are purely business- and not tax-motivated. 
Members do not do business in tax havens or use 
them for tax avoidance and do not divert profits to tax 
heavens and jurisdictions with low taxation. 
•	 Members do not enable or support tax-motivated 
arrangements of their clients and act preventively.
•	 Members strive to ensure that the appropriate part 
of its taxable profit is considered in those members 
of NLB Group where the value is generated. As a rule, 
our operations with related persons are carried out 
at comparable market prices and in the case of any 
deviations, such fact is considered in the tax reports.

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Key activities 
To assure effective management of tax risk, the control 
framework, and awareness of the importance of the tax 
function, a number of processes and on-going activities 
are in place such as:  
•	 Ensuring that tax risks throughout the organization 
are identified, evaluated, managed, and 
communicated. 
•	 Maintaining a strong control environment and tax risk 
framework to ensure compliance with tax laws. 
•	 Tax risks are managed yearly by tax questionnaires 
and detailed lists of controls for different types of tax. 
•	 Detailed written instructions are prepared for 
different taxes, together with internal controls which 
have to be exercised. 
•	 Reviewing the tax treatment of every new product or 
business decision before its implementation. 
•	 Handling tax-related topics by in-house qualified tax 
experts who are provided with ongoing training. 
•	 In-house tax experts of NLB regularly attend yearly 
tax conferences and education on actual tax topics 
(for instance at the Slovenian Audit Institute and 
Slovenian Bankers Association). Employees involved 
in performing tax function undertake continuous 
training to enhance tax risk understanding provided 
by internal tax experts (FATCA/CRS, DA6, Tax - 
dealing with securities). For the tax topics important 
to a wide range of employees, e-learning is also 
prepared. There was a total of 530 participants from 
NLB in the internal tax training (majority of employees 
in branches, new employees). 
•	 Monitoring of updates to changes in tax laws and 
their impacts on NLB and industry. 
•	 Discussing important tax issues related to the 
banking industry within the Banking Association, 
preparing comments on tax legislation proposals, 
initiatives for changes of tax legislation, and questions 
for tax opinions whenever possible or relevant at the 
local level. Comments, initiatives, and questions are 
professionally reasoned, coordinated with members 
of the Group Association, and, where appropriate, 
take into account the impact on the local community.
Execution of the activities stipulated in the Tax Policy in 
banks is monitored yearly via tax questionnaires by tax 
experts/Financial Accounting and Administration of the 
parent bank. In banks and strategic members Internal 
Audit reviews the tax in accordance with the annual plan 
based on risk assessment. Financial strategic members 
can be also reviewed by Compliance in line with the 
annual plan. 
Metrics and progress 
NLB Group strives to prevent important tax risks through 
internal controls. The Financial Administration of the 
Republic of Slovenia has granted NLB a special tax 
status which is based on cooperation, transparency, 
understanding, voluntary payment of taxes, and mutual 
trust. The goal of NLB is to maintain that status. Other 
jurisdictions where NLB Group banking members 
operate so far do not have legislation that would allow 
them to obtain the special tax status.
Table 61: Country by Country Reporting (CBCR) for 2024 (in EUR thousands) 
Number of 
employees
Revenues 
from 
third-party 
sales
Revenues from 
intra-group 
transactions 
with other tax 
jurisdictions
Profit/loss 
before tax
Tangible 
assets other 
than cash 
and cash 
equivalents
Corporate 
income tax 
paid on a 
cash basis
Corporate 
income tax 
accrued on 
profit/loss 
Slovenia
2,856
617,297
18,656
302,283
146,484
41,978
27,395
North Macedonia
995
105,436
-2,776
77,081
35,838
6,669
6,178
Serbia
2,515
299,252
3,018
160,113
127,239
26,659
19,107
Montenegro
410
56,720
-360
33,557
26,376
5,569
5,148
Croatia
41
3,039
-1,367
277
1,987
46
186
Bosnia and 
Herzegovina
1,025
100,789
-2,275
47,807
38,481
4,768
4,236
Kosovo
478
61,800
-2,040
40,785
12,161
4,427
4,529
Germany
0
29
0
-160
66
0
0
Switzerland
2
530
-49
926
877
37
31
Notes: 
(i) The table includes all NLB Group entities (banks and non-banking members). There are only non-banking members in Croatia, Germany and 
Switzerland.
(ii) Number of employees is the number of employees as at 31 December 2024. 
(iii) The columns Revenues from third-party sales and Revenues from intra-group transactions with other tax jurisdictions includes net interest income, 
dividend income from non-Constituent Entities, net fee and commission income, the net effect of financial instruments, foreign exchange translation, the 
effect on the derecognition of assets, net operating income, and gain less losses from non-current assets held for sale. 
(iv) Accountancy policy and reconciliation: The reasons for the difference between income tax accrued and the tax due if the statutory rate is applied 
to profit before tax are disclosed in the Annual Reports of NLB Group members in the notes to Income Tax Disclosure.  The reported data refers to the 
financial statement note 4.15 Income tax and note 2.29. A table is prepared by CBCR rules, i.e. corporate income tax accrued on profit/loss includes only 
current tax, but no deferred tax and because of this there is a difference to the amount of income tax in 4.15. 
(v) In accordance with OECD Guidance on the Implementation of Country-by-Country Reporting, dividends from Constituent Entities are not included in 
the column Profit/loss before tax and income tax paid or income tax accrued with respect to dividends from Constituent Entities are not included in the 
columns Corporate income tax paid on a cash basis and Corporate income tax accrued on profit/loss. The income tax paid with respect to dividends from 
Constituent Entities in Slovenia amounts to EUR 10,065 thousand. 

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Participation in 
associations and 
policy discussion 
 
To strengthen and manifest our commitment to the 
sustainable, green, and just transition, NLB Group has 
voluntarily decided over the years to join and adhere to 
key international initiatives, principles, recommendations, 
and associations in sustainability-related areas. 
Furthermore, the Group members in the region 
frequently take part in local institutions and initiatives 
as active members, supporters, or participants in expert 
discussion groups, meetings, and webinars. Through 
these activities, the Group is actively engaged in strategic 
discussions about the role and benefits of sustainability. 
Most importantly, such collaborations strengthen 
capacities for NLB Group’s green transition, enhance 
knowledge and experience sharing, which we embed 
in our daily operation, and co-create future activities to 
achieve local, regional and global sustainability goals. 
 
Financial 
performance  
 
In the conducted DMA, the financial performance 
(stability) of the NLB Group was identified as a crucial 
prerequisite that enables effective management of 
significant impacts, risks, and opportunities. Details on 
financial performance are included in the Financial 
Report. 
 
G1-5 Political 
influence and 
lobbying activities 
 
NLB Group is politically neutral, and giving 
financial contributions to political parties, political 
representatives or political campaigns is strictly 
prohibited in NLB Group as the Sponsorships and 
Donations Policy stipulates that members shall not pay 
any political contributions – neither direct nor indirect. 
NLB and other members of NLB Group are committed 
to ensuring an apolitical reputation in their business 
dealings, avoiding any perception that their decisions 
are influenced by politics. 
In 2024, no political contributions of any kind (either 
financial or in-kind) were made in NLB or any of  
NLB Group members. 
Table 62: NLB Group political contributions (in EUR thousands)   
2024
Political contributions (financial) 
0
Political contributions (in-kind) 
0
EBRD Women in Business 
Programme
Greenhouse Gas Protocol
Multilateral Investment Guarantee 
Agency
Sustainable Business Network 
Slovenia
Bled School of Management 
Chapter Zero Slovenia
Figure 23: Key memberships and collaborations
UN Sustainable Development 
Goals 
UNEP FI Principles for Responsible 
Banking
UNEP FI Net-Zero Banking Alliance
European Banking Federation – 
Sustainable Finance Expert Group
Slovenian Banking Association 
– Sustainable Finance Working 
Group	
AmCham Slovenia – Commission 
for Sustainable Growth	

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In the double materiality assessment, management 
of the relationship with suppliers was not assessed 
as material. However, NLB Group opted to disclose 
information on an informative basis to a similar extent, 
which was also included in previous reporting to provide 
Group stakeholders with a comprehensive overview 
over time.
Procurement portfolio 
overview
In 2024, the banking members of the NLB Group 
cooperated with a total of 6,098 suppliers from 37 
different countries, of which 5,627 (92%) were local 
suppliers, covering 90% of the procurement spend, 
which is a similar breakdown as in 2023. Since the 
procurement process is not applicable for various 
spend categories (e.g. taxes payable to municipalities, 
ministries, central bank, donations, sponsorships, etc.), 
cooperation based on procurement process covered 
2,267 suppliers, of which 2,056 were local suppliers with 
93% of the procurement spend. 
Table 63: Suppliers by markets   
Location of suppliers
Number of suppliers(i) 
in 2024
Share in total supplier spend(i) 
in 2024
Local markets (6 countries)
2,056
93%
European Union (19 countries)
945
49%
Europe (29 countries)
2,237
99.8%
Non-European countries
4
0.2%
(i) Based on the procurement process
Table 64: Suppliers by activity  
Activity
Number of suppliers(i) 
in 2024
Share in total supplier spend(i)
in 2024
Information and Communication 
302
36.94%
Professional, Scientific and Technical 
333
16.31%
Administrative and Support Services 
160
9.94%
Wholesale and Retail trade, and Repair of Motor Vehicles 
405
9.21%
Financial and Insurance 
40
6.48%
Other activities
824
16.27%
Data not available
203
4.85% 
(i) Based on the procurement process
Complementary information related to business conduct
Sustainable supply chain* 
*This chapter provides complementary information and is not subject to external review.

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Procurement management
Management of the procurement process for  
NLB Group banking members is established by the 
Standard – Procurement in NLB Group Members and 
other procurement-related internal documents, which 
consider principles related to suppliers defined in  
NLB Group Code of Conduct. 
The purpose of the Standard is to ensure a uniform 
and transparent procurement procedure for goods and 
servicesneeded for performing business activities in NLB 
Group. To manage sustainability-related impacts, risks, 
and opportunities efficiently and in a harmonized way, 
a synergy approach was established, whereby in the 
majority of cases, NLB, as the parent bank, assesses and 
integrates the needs of several NLB Group members, 
predominately banks, and makes RFPs and purchases 
at the level of the NLB Group. The rules and procedures 
defined in the Standard are fully implemented in NLB 
Group banking members, while in other members its 
harmonization is underway. The most senior function 
responsible for implementing the Standard are the 
directors of procurement departments or similar 
function in each NLB Group member. 
The standard applies key principles and guidelines, 
including fair dealing and good governance. 
Accordingly, as a rule, NLB Group members must ensure 
that the procurement process is fair, indiscriminatory, 
and offers opportunities and equal treatment for 
all suppliers in procedures. It defines clear terms of 
cooperation between NLB Group, bidders, suppliers, 
and external contractors, which must be respected by  
all parties.
NLB Group members have regular engagements with 
legal representatives of suppliers, aiming to ensure 
appropriate business relationships and suppliers’ 
understanding and respect of sustainability-related 
requirements.
The Group is committed to supporting local economies 
and local communities’ welfare; therefore, it aims 
to cooperate with local suppliers whenever this is 
justified in line with its targets and policies. Local 
suppliers are defined as those who are registered in 
the countries where NLB Group operates (Slovenia, 
Croatia, Serbia, Bosnia and Herzegovina, Montenegro, 
North Macedonia, and Kosovo). Partnering with local 
suppliers also reduces transport costs and contributes 
to reducing emissions. 
The standard requires the procurement process to 
follow good governance principles, including respecting 
contractual payment dates and avoiding payments 
to sanctioned individuals. For banking members, the 
standard payment term is 60 days from the invoice date, 
with shorter terms (45, 30, 15 days) possible if agreed 
upon. These terms apply to all suppliers, including SMEs, 
across countries. The company has a system to review 
and verify invoices, ensuring payments are made on 
time. In 2024, there were no legal proceedings related to 
payment delays.
Sustainability due 
diligence 
In line with procurement standards, all procurement 
procedures require suppliers to operate ethically and 
responsibly. Suppliers and their subcontractors must 
prevent harmful practices, including corruption, 
bribery, and discrimination, and adhere to NLB Group 
sustainability-related requirements.
Sustainability and related due diligence are integrated 
in the procurement procedures as follows: 
•	 The supplier selection process starts with the request 
for proposal specification of the services/goods that 
will be the subject of purchase, which also includes 
sustainability-related requirements, such as green 
electricity, office paper with an FSC certificate, electric 
cars, etc.
•	 All bidders must complete a questionnaire, which is 
a formal tool for data gathering on environmental, 
social, and human rights, as well as governance 
practices of bidders and suppliers. For bidders to 
become suppliers, they must meet legal, financial, 
and non-financial criteria, including those related to 
sustainability, and comply with predefined standards. 
In addition to questionnaires, procurement officers 
perform other monitoring activities, such as media 
coverage on bidders and suppliers. If these criteria 
and standards are not met, the bidder is not selected.
•	 Sustainability matters are also included in the 
general provisions of the agreement (GPA), which 
are signed by the majority of suppliers together with 
the purchase contract. Thus, the supplier commits to 
performing its contractual obligations, by adhering 
to a comprehensive list of required environmental, 
social, and governance practices, including 
protecting human rights in its operations and its 
own supply chain. In addition, the GPA stipulates 
that the supplier's employees or its subcontractors 
can report cases of non-compliance of the supplier's 
commitments to the NLB grievance mechanism, 
whereby NLB ensures discretion and protection of 
the whistleblower’s identity in accordance with its 
internal policy. 
 
Suppliers with significant levels of engagement and 
procurement value undergo an annual extended 
assessment of their relationship with the NLB Group 
member, including their sustainability practices. In 
2024, the threshold was set at EUR 100,000. Suppliers 
with low scores must prepare improvement measures 
and their implementation is monitored by respective 
procurement officers. 
In addition, comprehensive due diligence is preformed 
every three years, which includes the majority of 
suppliers with an annual spend above a predetermined 
threshold (ranging from EUR 10,000 to EUR 35,000, 
subject to the size of the NLB Group banking member). 
Based on the review of the completed questionnaires 
and due diligence, NLB Group banking members 
identify if there are any potential or actual regulations, 
violations, and risks in suppliers’ operations. If these 
are identified, correction measures are agreed and the 
supplier must resolve them within the agreed time frame. 
If a potential or existing supplier fails to ensure respect 
for sustainability matters, including human rights, or 
does not follow the correction measures, the NLB Group 
banking member does not start to collaborate with such 
companies or it terminates the contract, respectively.  

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Human rights 
The procurement procedures described above apply 
also for human-rights related matters, including 
workers’ rights. NLB Group banking members evaluate 
whether potential or existing suppliers respect and 
uphold human rights, including workers’ rights, and if 
there are any risks associated with these matters. 
The general approach is stipulated in the Group’s 
human rights policy as well as the Standard for the 
procurement. Since adoption of the policies in NLB, 
they have been already implemented and harmonized 
in all banking members, while in other members 
the harmonization process is underway. NLB Group 
members expect their suppliers to comply not only 
with the financial but also non-financial and ESG 
requirements, including:  
•	 acting in compliance with the regulation on 
environment and energy saving, health, security, 
safety at work, social security, and respecting labour 
law (and collective agreements).
•	 ensuring compliance with at least the following in its 
operations (including along its own supply chain): 
the right to free choice of employment, prohibition of 
exploiting child labour, prohibition of discrimination, 
prohibition of illegal work, the right to appropriate 
payment, the right to appropriate working hours, the 
right to organize and join trade unions and collective 
bargaining, the right to respect one’s personality and 
dignity, the right to health and safety, and the right to 
diversity.
•	 when performing its business activities or business 
activities of its subcontractors on any market, the 
suppliers must operate in an ethical and socially 
responsible manner and provide measures not 
to use child labour, forced labour or slavery-like 
working conditions, and not to abuse any human 
rights in any way.
 
These requirements are included in due diligence 
questionnaires that each bidder must complete at 
the beginning of procurement process and confirm 
that, among other ESG requirements, those related to 
human rights are also met. In addition, suppliers must 
confirm that they are acting in accordance with the 
general terms and conditions of the contract, the NLB 
Group Code of Conduct, and other internal regulations 
governing responsible business practices. If these 
requirements are not met, the bidder is not selected.
Due diligence reviews are executed prior to signing 
a contract and in case non-compliance with legal 
and sustainability-related requirements is identified 
during the validity of the contract. If the suppliers do 
not respect human rights or cannot guarantee this for 
any reason, they cannot collaborate with NLB Group 
banking members.
In addition, NLB Group banking members conduct 
supplier reviews at least every three years. As part of this 
process, suppliers provide information on whether they 
respect human rights, the prohibition of child labour, 
forced or compulsory labour, and other social impacts. 
In 2025, we began monitoring for possible human 
trafficking.
As part of the due diligence process, NLB Group 
assesses whether suppliers have implemented 
effective mechanisms for the anonymous reporting 
and handling of labour law violations, significant 
negative impacts on workers in the value chain, other 
irregularities, and breaches of regulations, along with 
ensuring corrective measures.
Before signing the contract, each potential supplier must 
provide information on their established mechanisms 
for anonymous reporting and addressing these issues. 
If a supplier cannot provide this assurance, they must 
submit additional clarification. If, after reviewing the 
additional clarification, it is determined that the supplier 
lacks an adequate reporting channel, a reporting 
channel managed by a NLB Group member is included 
in the supplier contract. The supplier must provide 
proof that all employees have been informed about this 
reporting channel. If this requirement cannot be fulfilled, 
the potential supplier is disqualified.
Suppliers’ employees can also report violations via the 
internet at NLB Whistler, a channel that provides full 
anonymity and is widely accessible. 
›› For a detailed description of the whistleblowing 
mechanism, please refer to the chapter Whistleblower 
protection.
Additionally, some banking addresses for reporting 
irregularities. They regularly review and address such 
reports, which can be made anonymously or with 
personal data.
Progress 
NLB Group has set a goal to have a zero tolerance for 
suppliers’ harmful practices, including corruption, 
bribery, and discrimination, and not adhering to the 
sustainability-related requirements posed by NLB 
Group and described in previous chapters.  
Annual due diligence conducted in 2024 included most 
of the Bank’s suppliers with an annual spend above 
a predetermined threshold (ranging from EUR 10,000 
to EUR 35,000, subject to the size of the NLB Group 
banking member) and all new suppliers with contracts 
signed in 2024 (2023). NLB Group executed 393 (212 in 
2023) due diligence reviews which represents 56.8% (31% 
in 2023) of spend based on the procurement process.
In 2024, NLB Group regular reviews and due diligence 
of supplier operations found no harmful practices, 
environmental or social impacts, human rights breaches, 
or cases of child or forced labour. Consequently, 
no supplier relationships within NLB Group were 
terminated.

Appendices

NLB Group 
Annual Report 2024
307
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
The EU Taxonomy is a classification system designed to 
determine the environmental sustainability of economic 
activities within the European Union. For banks, it serves 
as a crucial framework for evaluating and disclosing the 
environmental impact of their investments and lending 
practices. By adhering to the EU Taxonomy, banks 
can identify and prioritize investments that contribute 
to environmental objectives, such as climate change 
mitigation and adaptation. This taxonomy provides 
clear criteria and standards, enabling banks to assess 
the alignment of their portfolios with sustainable 
goals, mitigate risks associated with environmentally 
harmful activities, and support the transition to a more 
sustainable economy.
Compliance with the EU Taxonomy is mandated under 
Article 8 and Article 10 of Regulation (EU) 2020/852 
of the European Parliament and of the Council of 18 
June 2020 on the establishment of a framework to 
facilitate sustainable investment, amending Regulation 
(EU) 2019/2088. This legislation establishes the criteria 
for determining whether an economic activity is 
environmentally sustainable and provides the basis 
for the EU Taxonomy's implementation across various 
sectors, including banking and finance.
Green Asset Ratio (GAR)
The Green Asset Ratio (GAR) within the framework 
of the EU Taxonomy measures the proportion of a 
bank's assets that meet the criteria for environmentally 
sustainable economic activities. This ratio serves as a 
key metric for stakeholders to assess how much of a 
bank's portfolio supports environmental sustainability 
objectives. Banks are required to report their GAR 
as part of their sustainability reporting obligations, 
ensuring transparency and accountability in their 
sustainability efforts.
However, while the Green Asset Ratio enhances 
transparency, it does not fully capture the transition 
efforts of banks. A substantial portion of our portfolio 
is excluded—for example, loans to smaller companies 
and international non-EU business—meaning the actual 
number of aligned activities is higher. Furthermore, 
banks rely on counterparties for data, and since many 
of these entities are at the early stages of their green 
transformation, they may struggle to evaluate their 
own sustainability. Therefore, GAR should be analyzed 
alongside additional disclosed metrics and other relevant 
information on banks’ efforts to finance the transition.
Mandatory Disclosures
For the first time, NLB discloses information about 
Taxonomy alignment for all six environmental objectives 
in the 2024 financial year.
The Draft Commission notice issued on December 21, 
2023, aims to provide clarity and improve disclosure 
requirements. Notably, the Green Asset Ratio (GAR) 
flow disclosure should now include all newly acquired 
exposures throughout the year, rather than only net 
changes.
Our Calculation Approach
The Green Asset Ratio (GAR) is calculated as identified 
taxonomy-aligned assets (numerator) divided by total 
assets covered by the KPI (denominator).  Data as of 
the cut-off date 31.12.2023 was used. Exposures towards 
central banks, central governments, supranational 
entities, and the bank’s trading portfolio are excluded 
from both the numerator and denominator, as they are 
not covered by the KPI. Exposures to regional and local 
public authorities and state-controlled entities, where 
the use of proceeds is unknown, are also excluded from 
both the numerator and denominator.
We have disclosed information related to all six 
environmental objectives where actual data directly 
published by counterparties is available.
To assess Taxonomy-related KPIs for non-financial 
undertakings (NFRD corporates, i.e., corporates subject 
to non-financial reporting requirements, including 
taxonomy reporting), we use publicly available 
information on the percentage of eligibility and 
alignment of counterparties’ turnover-based (turnover) 
and capital expenditure-based (CAPEX) metrics.
Explanations of the nature and objectives of Taxonomy-
aligned economic activities and the evolution of the 
Taxonomy-aligned economic activities over time, 
starting from the second year of implementation, 
distinguishing between business-related and 
methodological and data-related elements.
To determine household eligibility for KPIs, we consider 
the entire portfolio of mortgage loans, with assets 
subject to energy efficiency rules. For alignment KPIs 
on the household portfolio, we focus on the "Purchase 
and Ownership of Buildings" category under Delegated 
Regulation 2021/2139, excluding the "Renovation" 
category and "Motor vehicles" due to the lack of specific 
information to identify green loans. We also include the 
information on the purchases of electric vehicles for 
households as taxonomy -aligned asset.
Regulatory disclosure requirement in accordance with Article 8  
of the EU taxonomy regulation
Appendix 1: EU Taxonomy

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 65: Summary of KPIs to be disclosed by credit institutions under Article 8 Taxonomy Regulation 	 	
	
Total environmentally 
sustainable assets 
(Turnover) (in 000 EUR)
KPI (Turnover - based)(ii)
KPI (Capex - based)(iii)
% coverage
 (over total assets)(i)
% of assets excluded from 
the numerator of the GAR 
(Article 7(2) and (3) and 
Section 1.1.2. of Annex V)
% of assets excluded 
from the denominator of 
the GAR (Article 7(1) and 
Section 1.2.4 of Annex V)
Main KPI
Green asset ratio (GAR) stock
258,974
1.34%
1.25%
69.15%
43.46%
30.85%
Total environmentally 
sustainable activities 
(Turnover)(in 000 EUR)
KPI (Turnover  - based)(ii)
KPI (Capex -  based)
% coverage 
(over total assets)
% of assets excluded from 
the numerator of the GAR 
(Article 7(2) and (3) and 
Section 1.1.2. of Annex V)
% of assets excluded 
from the denominator of 
the GAR (Article 7(1) and 
Section 1.2.4 of Annex V)
Additional KPIs
GAR (flow)
68,481
1.22%
0.84%
60.79%
28.51%
39.21%
Trading book
-
-
-
Financial guarantees
 3,233 
4.15%
13.21%
Assets under management
-
-
-
Fees and commissions income(ii)
-
-
-
Notes: 
(i) Share (%) of assets covered by the KPI, over total assets.
(ii) based on the Turnover KPI of the counterparty
(iii) based on the CapEx KPI of the counterparty, except for lending activities where for general lending Turnover KPI is used
The KPIs related to Trading book and Fees and commissions income are due for reporting from year 2026.
Criteria for Buildings:
For buildings built before December 31, 2020: The 
building must have at least an energy performance 
class A. Alternatively, it must be within the upper 15% 
of the national or regional building stock in terms of 
operational primary energy demand, demonstrated 
by appropriate evidence comparing the asset’s 
performance to national or regional benchmarks for 
buildings constructed before December 31, 2020. This 
distinction applies separately to residential and non-
residential buildings.
For buildings constructed after December 31, 2020: The 
building must meet the criteria set out in Section 7.1 of 
this Annex, applicable at the time of purchase.
For large non-residential buildings (with a rated thermal 
input for heating systems, combined space heating 
and ventilation systems, air-conditioning systems, or 
combined air-conditioning and ventilation systems 
above 290 kW), the building must be subject to energy 
performance monitoring and assessment.
Description of the compliance with Regulation (EU) 
2020/852 in the financial undertaking’s business 
strategy, product design processes and engagement 
with clients and counterparties
NLB Group as financial institution, Regulation (EU) 
2020/852 includes in Business strategy, service 
providing  and engagement with clients through 
different approaches, for example through due diligence 
of clients as well issuing for example Green Bond. More 
detailed description can be found in Sustainability 
Statement (Chapters Sustainable Finance, Transition 
Plan and S3 - Affected Communities.
Qualitative information on the alignment of trading 
portfolios with Regulation (EU) 2020/852
NLB Group is not required to disclose quantitative 
information on trading exposures, qualitative 
information that demonstrates how our trading 
portfolios align with Regulation (EU) 2020/852 are 
disclosed in Sustainability Statement chapter ESG Bonds 
in the Group’s banking book debt securities portfolio.  
Additional or complementary information in support 
of the financial undertaking’s strategies 
NLB Group approach toward financing of Taxonomy 
aligned economic activities are described in the 
Sustainability Statement, chapter E1 – Climate change.

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Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 66: 1. Assets for the calculation of GAR (TURNOVER)_1/8
Disclosure reference date T
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Total [gross] 
carrying amount 
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
7,158,131
4,163,554
252,932
100,151
640
14,495
5,967
5,967
-
437
-
-
-
-
1 Loans and advances, 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
7,112,482
4,163,554
252,932
100,151
640
14,495
5,967
5,967
-
437
-
-
-
-
2 Financial undertakings
2,208,690
250,162
20,702
-
-
-
-
-
-
-
-
-
-
-
3
Credit institutions
1,805,874
250,162
20,702
-
-
-
-
-
-
-
-
-
-
-
4
Loans and advances
450,707
-
-
-
-
-
-
-
-
-
-
-
-
-
5
Debt securities, including UoP
1,355,167
250,162
20,702
-
-
-
-
-
6
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
7
Other financial corporations
402,816
-
-
-
-
-
-
-
-
-
-
-
-
-
8
of which investment firms
-
-
-
-
-
-
-
-
-
-
-
-
-
-
9
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
10
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
11
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
12
of which  management 
companies
10,954
-
-
-
-
-
-
-
-
-
-
-
-
-
13
Loans and advances
4,433
-
-
-
-
-
-
-
-
-
-
-
-
-
14
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15
Equity instruments
6,521
-
-
-
-
-
-
-
-
-
-
16
of which insurance undertakings
11,492
-
-
-
-
-
-
-
-
-
-
-
-
-
17
Loans and advances
3,490
-
-
-
-
-
-
-
-
-
18
Debt securities, including UoP
7,694
-
-
-
-
-
-
-
-
-
-
-
-
-
19
Equity instruments
308
-
-
-
-
-
-
-
-
-
-
20 Non-financial undertakings
841,530
194,094
132,079
-
640
14,495
5,967
5,967
-
437
-
-
-
-
21
Loans and advances
772,855
193,978
132,079
-
640
14,495
5,967
5,967
-
437
-
-
-
22
Debt securities, including UoP
68,675
116
-
-
-
-
-
-
-
-
-
23
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
24 Households
3,850,031
3,719,298
100,151
100,151
-
-
-
-
-
-
25
of which loans collateralised by 
residential immovable property
3,717,814
3,717,814
98,667
98,667
-
-
-
-
-
-
26
of which building 
renovation loans
-
-
-
-
-
-
-
-
-
-
27
of which motor vehicle loans
132,217
1,484
1,484
1,484
-
-
28 Local governments financing
212,231
-
-
-
-
-
-
-
-
-
-
-
-
-
29
Housing financing
-
-
-
-
-
-
-
-
-
-
-
-
-
30
Other local government 
financing
212,231
-
-
-
-
-
-
-
-
-
-
-
-
-
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
45,649
-
-
-
-
-
-
-
-
-
-
-
-
-
32 Assets excluded from the 
numerator for GAR calculation 
(covered in the denominator)
12,110,723
-
-
-
-
-
-
-
-
-
-
-
-
-

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Total [gross] 
carrying amount 
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
33 Financial and Non-
financial undertakings
6,076,799
34 SMEs and NFCs (other than 
SMEs) not subject to NFRD 
disclosure  obligations
2,597,922
35
Loans and advances
2,597,905
36
of which loans collateralised 
by commercial 
immovable property
-
37
of which building 
renovation loans
-
38
Debt securities
39
Equity instruments
17
40 Non-EU country counterparties 
not subject to NFRD 
disclosure obligations
3,478,877
41
Loans and advances
3,467,330
42
Debt securities
9,135
43
Equity instruments
2,412
44 Derivatives
71,418
45 On demand interbank loans
-
46 Cash and cash-related assets
540,282
47 Other categories of assets (e.g. 
Goodwill, commodities etc.)
5,422,224
48 Total GAR assets
19,268,854
4,163,554
252,932
100,151
640
14,495
5,967
5,967
-
437
-
-
-
-
49 Assets not covered for 
GAR calculation
8,596,041
50
Central governments and 
Supranational issuers
4,999,206
51
Central banks exposure
3,577,239
52 Trading book
19,596
53 Total assets
27,864,895
-
-
-
-
-
-
-
-
-
-
-
-
-
Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54 Financial guarantees
77,904
669
42
-
-
-
3,191
3,191
234
-
55 Assets under management
-
-
-
-
-
-
-
-
-
-
-
-
-
-
56
Of which debt securities 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
57
Of which equity instruments 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 67: 1. Assets for the calculation of GAR (TURNOVER)_2/8

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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally sustainable 
(Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
302
75
-
-
11
-
-
-
-
-
-
-
4,169,834
258,974
100,151
640
14,932
1 Loans and advances, 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
302
75
-
-
11
-
-
-
-
-
-
-
4,169,834
258,974
100,151
640
14,932
2 Financial undertakings
-
-
-
-
-
-
-
-
-
-
-
-
250,162
20,702
-
-
-
3
Credit institutions
-
-
-
-
-
-
-
-
-
-
-
-
250,162
20,702
-
-
-
4
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
5
Debt securities, including UoP
-
-
-
250,162
20,702
-
-
-
6
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
7
Other financial corporations
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
8
of which investment firms
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
9
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
10
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
11
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
12
of which  management 
companies
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
13
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
14
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
16
of which insurance undertakings
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
17
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
18
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
19
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
20 Non-financial undertakings
302
75
-
-
11
-
-
-
-
-
-
-
200,374
138,121
-
640
14,932
21
Loans and advances
302
75
-
-
11
-
-
-
-
-
200,258
138,121
-
640
14,932
22
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
116
-
-
-
-
23
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
-
-
24 Households
-
-
-
3,719,298
100,151
100,151
-
-
25
of which loans collateralised by 
residential immovable property
-
3,717,814
98,667
98,667
-
-
26
of which building 
renovation loans
-
-
-
-
-
-
-
-
-
27
of which motor vehicle loans
1,484
1,484
1,484
-
-
28 Local governments financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
29
Housing financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
30
Other local government 
financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
32 Assets excluded from the 
numerator for GAR calculation 
(covered in the denominator)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 68: 1. Assets for the calculation of GAR (TURNOVER)_3/8

NLB Group 
Annual Report 2024
312
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally sustainable 
(Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
33 Financial and Non-
financial undertakings
34 SMEs and NFCs (other than 
SMEs) not subject to NFRD 
disclosure  obligations
35
Loans and advances
36
of which loans collateralised 
by commercial 
immovable property
37
of which building 
renovation loans
38
Debt securities
39
Equity instruments
40 Non-EU country counterparties 
not subject to NFRD 
disclosure obligations
41
Loans and advances
42
Debt securities
43
Equity instruments
44 Derivatives
45 On demand interbank loans
46 Cash and cash-related assets
47 Other categories of assets (e.g. 
Goodwill, commodities etc.)
48 Total GAR assets
302
75
-
11
4,169,834
258,974
100,151
640
14,932
49 Assets not covered for 
GAR calculation
50
Central governments and 
Supranational issuers
51
Central banks exposure
52 Trading book
53 Total assets
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54 Financial guarantees
-
-
-
-
-
70
-
-
-
-
-
-
3,930
3,233
-
-
234
55 Assets under management
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
56
Of which debt securities 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
57
Of which equity instruments 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 69: 1. Assets for the calculation of GAR (TURNOVER)_4/8

NLB Group 
Annual Report 2024
313
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 70: 1. Assets for the calculation of GAR (TURNOVER)_5/8
Disclosure reference date T - 1
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Total [gross] 
carrying amount 
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
10,413,876
3,476,162
157,973
84,175
601
14,495
-
-
-
-
-
-
-
-
1 Loans and advances, 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
10,353,396
3,476,162
157,973
84,175
601
14,495
-
-
-
-
-
-
-
-
2 Financial undertakings
1,474,013
235,243
16,877
-
-
-
-
-
-
-
-
-
-
-
3
Credit institutions
1,274,660
235,243
16,877
-
-
-
-
-
-
-
-
-
-
-
4
Loans and advances
297,166
-
-
-
-
-
-
-
-
-
-
-
-
-
5
Debt securities, including UoP
977,494
235,243
16,877
-
-
-
-
-
-
-
-
6
Equity instruments
-
-
-
-
-
-
-
-
-
-
7
Other financial corporations
199,353
-
-
-
-
-
-
-
-
-
-
-
-
-
8
of which investment firms
-
-
-
-
-
-
-
-
-
-
-
-
-
-
9
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
10
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
11
Equity instruments
-
-
-
-
-
-
-
-
-
-
12
of which  management 
companies
5,446
-
-
-
-
-
-
-
-
-
-
-
-
-
13
Loans and advances
2,889
-
-
-
-
-
-
-
-
-
-
-
-
-
14
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15
Equity instruments
2,557
-
-
-
-
-
-
-
-
-
16
of which insurance undertakings
3,243
-
-
-
-
-
-
-
-
-
-
-
-
-
17
Loans and advances
3,033
-
-
-
-
-
-
-
-
-
-
-
-
18
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
19
Equity instruments
210
-
-
-
-
-
-
-
-
-
20 Non-financial undertakings
957,104
72,674
56,921
-
601
14,495
-
-
-
-
-
-
-
-
21
Loans and advances
878,220
66,580
51,144
-
601
14,495
-
-
-
-
-
-
-
22
Debt securities, including UoP
78,884
6,094
5,777
-
-
-
-
-
-
-
-
-
-
23
Equity instruments
-
-
-
-
-
-
-
-
-
-
24 Households
7,672,026
3,168,245
84,175
84,175
-
-
-
-
-
25
of which loans collateralised by 
residential immovable property
3,168,245
3,168,245
84,175
84,175
-
-
-
-
-
-
26
of which building 
renovation loans
-
-
-
-
-
-
-
-
-
-
27
of which motor vehicle loans
-
-
-
-
-
-
28 Local governments financing
189,773
-
-
-
-
-
-
-
-
-
-
-
-
-
29
Housing financing
-
-
-
-
-
-
-
-
-
-
-
-
-
30
Other local government 
financing
189,773
-
-
-
-
-
-
-
-
-
-
-
-
-
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
60,480
-
-
-
-
-
-
-
-
-
-
-
-
-
32 Assets excluded from the 
numerator for GAR calculation 
(covered in the denominator)
5,604,189
-
-
-
-
-
-
-
-
-
-
-
-
-

NLB Group 
Annual Report 2024
314
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T - 1
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Total [gross] 
carrying amount 
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
33 Financial and Non-
financial undertakings
 5,092,352 
34 SMEs and NFCs (other than 
SMEs) not subject to NFRD 
disclosure  obligations
 2,090,316 
35
Loans and advances
 2,088,998 
36
of which loans collateralised 
by commercial 
immovable property
 881,788 
37
of which building 
renovation loans
 - 
38
Debt securities
 1,318 
39
Equity instruments
 - 
40 Non-EU country counterparties 
not subject to NFRD 
disclosure obligations
 3,002,036 
41
Loans and advances
 2,989,817 
42
Debt securities
 9,807 
43
Equity instruments
 2,412 
44 Derivatives
 37,407 
45 On demand interbank loans
 - 
46 Cash and cash-related assets
 470,901 
47 Other categories of assets (e.g. 
Goodwill, commodities etc.)
 3,529 
48 Total GAR assets
 15,957,585 
3,476,162
157,973
84,175
601
14,495
-
-
-
-
-
-
-
-
49 Assets not covered for 
GAR calculation
 9,775,289 
50
Central governments and 
Supranational issuers
 3,996,027 
51
Central banks exposure
 5,763,444 
52 Trading book
 15,818 
53 Total assets
 25,732,874 
-
-
-
-
-
-
-
-
-
-
-
-
-
Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54 Financial guarantees
91,625
1,074
815
12
39
-
-
-
-
-
1,074
-
55 Assets under management
-
-
-
-
-
-
-
-
-
-
-
-
-
-
56
Of which debt securities 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
57
Of which equity instruments 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 71: 1. Assets for the calculation of GAR (TURNOVER)_6/8

NLB Group 
Annual Report 2024
315
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T - 1
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally sustainable 
(Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
-
-
-
-
-
-
-
-
-
-
3,476,162
157,973
84,175
601
14,495
1 Loans and advances, 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
-
-
-
-
-
-
-
-
-
-
3,476,162
157,973
84,175
601
14,495
2 Financial undertakings
-
-
-
-
-
-
-
-
-
-
-
-
235,243
16,877
-
-
-
3
Credit institutions
-
-
-
-
-
-
-
-
-
-
-
-
235,243
16,877
-
-
-
4
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
5
Debt securities, including UoP
-
-
-
235,243
16,877
-
-
-
6
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
7
Other financial corporations
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
8
of which investment firms
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
9
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
10
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
11
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
12
of which  management 
companies
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
13
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
14
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
16
of which insurance undertakings
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
17
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
18
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
19
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
20 Non-financial undertakings
-
-
-
-
  -
-
-
-
-
-
-
-
72,674
56,921
-
601
14,495
21
Loans and advances
-
-
-
-
- 
-
-
-
-
-
66,580
51,144
-
601
14,495
22
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
6,094
5,777
-
-
-
23
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
24 Households
-
-
-
3,168,245
84,175
-
-
-
25
of which loans collateralised by 
residential immovable property
-
3,168,245
84,175
84,175
-
-
26
of which building 
renovation loans
-
-
-
-
-
-
-
-
-
27
of which motor vehicle loans
-
-
-
-
-
28 Local governments financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
29
Housing financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
30
Other local government 
financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
32 Assets excluded from the 
numerator for GAR calculation 
(covered in the denominator)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 72: 1. Assets for the calculation of GAR (TURNOVER)_7/8

NLB Group 
Annual Report 2024
316
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T - 1
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally sustainable 
(Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
33 Financial and Non-
financial undertakings
34 SMEs and NFCs (other than 
SMEs) not subject to NFRD 
disclosure  obligations
35
Loans and advances
36
of which loans collateralised 
by commercial 
immovable property
37
of which building 
renovation loans
38
Debt securities
39
Equity instruments
40 Non-EU country counterparties 
not subject to NFRD 
disclosure obligations
41
Loans and advances
42
Debt securities
43
Equity instruments
44 Derivatives
45 On demand interbank loans
46 Cash and cash-related assets
47 Other categories of assets (e,g, 
Goodwill, commodities etc,)
48 Total GAR assets
-
-
-
-
-
-
-
-
-
-
-
-
3,476,162
157,973
84,175
601
14,495
49 Assets not covered for 
GAR calculation
50
Central governments and 
Supranational issuers
51
Central banks exposure
52 Trading book
53 Total assets
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54 Financial guarantees
-
-
-
-
25
-
-
-
-
-
-
-
2,173
815
12
39
-
55 Assets under management
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
56
Of which debt securities 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
57
Of which equity instruments 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 73: 1.Assets for the calculation of GAR (TURNOVER)_8/8

NLB Group 
Annual Report 2024
317
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 74: 2. GAR sector information (TURNOVER) _1/2
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of Water 
and Marine Resources (SST)
Non-Financial corporates 
(Subject to NFRD)
SMEs and other NFC 
not subject to NFRD
Non-Financial corporates 
(Subject to NFRD)
SMEs and other NFC 
not subject to NFRD
Non-Financial corporates 
(Subject to NFRD)
SMEs and other NFC 
not subject to NFRD
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
Of which 
environ- 
mentally 
sustainable 
(CCM)
Of which 
environ- 
mentally 
sustainable 
(CCM)
Of which 
environ- 
mentally 
sustainable 
(CCA)
Of which 
environ- 
mentally 
sustainable 
(CCA)
Of which 
environ- 
mentally 
sustainable 
(SST)
Of which 
environ- 
mentally 
sustainable 
(SST)
Breakdown by sector - NACE 4 digits level (code and label)
1
02.10 Silviculture and other 
forestry activities
1
-
-
-
-
-
2
20.16 Manufacture of plastics 
in primary forms
10,064
-
-
-
-
-
3
21.20 Manufacture of 
pharmaceutical preparations
-
-
-
-
-
-
4
24.42 Aluminium production
4,880
1,124
-
-
-
-
5
25.50 Forging and shaping metal 
and powder metallurgy
33,358
53
-
-
-
-
6
33.17 Maintenance and repair of 
other transport equipment
1
-
-
-
-
-
7
35.11 Production of electricity from 
non-renewable sources
-
-
-
-
-
-
8
35.12 Transmission of electricity
59,111
-
-
-
-
-
9
35.13 Distribution of electricity
121,597
89,070
-
-
-
-
10
35.14 Trade of electricity
-
-
47,063
5,967
-
-
11
35.30 Steam and air 
conditioning supply
55,716
25,245
-
-
-
-
12
36.00 Water collection, 
treatment, and supply
9,491
-
-
-
-
-
13
42.12 Construction of railways 
and underground railways
77
41
-
-
-
-
14
47.30 Retail sale of automotive 
fuel in specialized stores
69,859
1,355
-
-
-
-
15
49.20 Freight rail transport
26,986
14,437
-
-
-
-
16
49.31 Urban and suburban 
passenger land transport
6
3
-
-
-
-
17
49.50 Pipeline transport
21,129
-
-
-
-
-
18
52.10 Cargo handling
-
-
-
-
-
-
19
52.21 Supporting service activities 
in land transport
168,404
-
-
-
-
-
20
52.23 Supporting service 
activities in air transport
7,045
-
-
-
-
-
21
52.29 Logistics services
6,658
-
-
-
-
-
22
53.10 Universal postal 
service activities
1,305
697
-
-
-
-
23
55.10 Hotels and similar 
accommodation activities
7,673
-
-
-
-
-
24
61.10 Wired telecommunications 
activities
74,202
7
-
-
-
-
25
64.20 Activities of holding 
companies
1
-
-
-
-
-
26
70.10 Activities of head offices
10,489
45
-
-
-
-
27
71.12 Other engineering 
activities and related 
technical consultancy
1
-
-
-
-
-

NLB Group 
Annual Report 2024
318
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Non-Financial 
corporates (Subject 
to NFRD)
SMEs and other 
NFC not subject 
to NFRD
Non-Financial 
corporates 
(Subject to NFRD)
SMEs and other 
NFC not subject 
to NFRD
Non-Financial 
corporates 
(Subject to NFRD)
SMEs and other 
NFC not subject 
to NFRD
Non-Financial 
corporates 
(Subject to NFRD)
SMEs and other 
NFC not subject 
to NFRD
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
Of which 
environ- 
mentally 
sustainable 
(CE)
Of which 
environ- 
mentally 
sustainable 
(CE)
Of which 
environ- 
mentally 
sustainable 
(PC)
Of which 
environ- 
mentally 
sustainable 
(PC)
Of which 
environ- 
mentally 
sustainable 
(Ecos)
Of which 
environ- 
mentally 
sustainable 
(Ecos)
Of which 
environ- 
mentally 
sustainable
Of which 
environ- 
mentally 
sustainable
Breakdown by sector - NACE 4 digits level (code and label)
1
02.10 Silviculture and other 
forestry activities
-
-
-
-
-
-
1
-
2
20.16 Manufacture of plastics 
in primary forms
-
-
-
-
-
-
10,064
-
3
21.20 Manufacture of 
pharmaceutical preparations
-
-
11
-
-
-
11
-
4
24.42 Aluminium production
-
-
-
-
-
-
4,880
1,124
5
25.50 Forging and shaping metal 
and powder metallurgy
-
-
-
-
-
-
33,358
53
6
33.17 Maintenance and repair of 
other transport equipment
-
-
-
-
-
-
1
-
7
35.11 Production of electricity from 
non-renewable sources
-
-
-
-
-
-
-
-
8
35.12 Transmission of electricity
-
-
-
-
-
-
59,111
-
9
35.13 Distribution of electricity
-
-
-
-
-
-
121,597
89,070
10
35.14 Trade of electricity
-
-
-
-
-
-
47,063
5,967
11
35.30 Steam and air 
conditioning supply
-
-
-
-
-
-
55,716
25,245
12
36.00 Water collection, 
treatment, and supply
-
-
-
-
-
-
9,491
-
13
42.12 Construction of railways 
and underground railways
-
-
-
-
-
-
77
41
14
47.30 Retail sale of automotive 
fuel in specialized stores
-
-
-
-
-
-
69,859
1,355
15
49.20 Freight rail transport
-
-
-
-
-
-
26,986
14,437
16
49.31 Urban and suburban 
passenger land transport
-
-
-
-
-
-
6
3
17
49.50 Pipeline transport
-
-
-
-
-
-
21,129
-
18
52.10 Cargo handling
37,728
75
-
-
-
-
37,728
75
19
52.21 Supporting service activities 
in land transport
-
-
-
-
-
-
168,404
-
20
52.23 Supporting service 
activities in air transport
-
-
-
-
-
-
7,045
-
21
52.29 Logistics services
-
-
-
-
-
-
6,658
-
22
53.10 Universal postal 
service activities
-
-
-
-
-
-
1,305
697
23
55.10 Hotels and similar 
accommodation activities
-
-
-
-
-
-
7,673
-
24
61.10 Wired telecommunications 
activities
-
-
-
-
-
-
74,202
7
25
64.20 Activities of holding 
companies
-
-
-
-
-
-
1
-
26
70.10 Activities of head offices
-
-
-
-
-
-
10,489
45
27
71.12 Other engineering 
activities and related 
technical consultancy
-
-
-
-
-
-
1
-
Table 75: 2. GAR sector information (TURNOVER) _2/2

NLB Group 
Annual Report 2024
319
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 76: 3. GAR KPI stock (TURNOVER) _1/6
Disclosure reference date T 
% (compared to total covered 
assets in the denominator)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of Water 
and Marine Resources (SST)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets 
funding taxonomy relevant sectors 
(Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
21,61%
1,31%
0.52%
0.00%
0.08%
0.03%
0.03%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
1,30%
0,11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
1,30%
0,11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0,00%
0,00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
1,30%
0,11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
1.01%
0.69%
0.00%
0.00%
0.08%
0.03%
0.03%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
1.01%
0.69%
0.00%
0.00%
0.08%
0.03%
0.03%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
19.30%
0.52%
0.52%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
19.29%
0.51%
0.51%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
0.01%
0.01%
0.01%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
21.61%
1.31%
0.52%
0.00%
0.08%
0.03%
0.03%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

NLB Group 
Annual Report 2024
320
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T
% (compared to total covered 
assets in the denominator)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
Table 77: 3. GAR KPI stock (TURNOVER) _2/6

NLB Group 
Annual Report 2024
321
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T 
% (compared to total covered 
assets in the denominator)
Protection and Restoration of Biodiversity and Ecosystems (Ecos)
TOTAL
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total 
assets covered
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which Use 
of Proceeds 
 Of which 
enabling 
 Of which Use 
of Proceeds 
Of which 
transitional
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
21.64%
1.34%
0.52%
0.00%
0.08%
25.52%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
1.30%
0.11%
0.00%
0.00%
0.00%
7.93%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
1.30%
0.11%
0.00%
0.00%
0.00%
6.48%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
1.62%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
1.30%
0.11%
0.00%
0.00%
0.00%
4.86%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
1.45%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.04%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.02%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.02%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.04%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.03%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
1.04%
0.72%
0.00%
0.00%
0.08%
3.02%
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
1.04%
0.72%
0.00%
0.00%
0.08%
2.77%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.25%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
19.30%
0.52%
0.52%
0.00%
0.00%
13.82%
25
of which loans collateralised by 
residential immovable property
19.29%
0.51%
0.51%
0.00%
0.00%
13.34%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
0.01%
0.01%
0.01%
0.00%
0.00%
0.47%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.76%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.76%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.16%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
21.64%
1.34%
0.52%
0.00%
0.08%
69.15%
Table 78: 3. GAR KPI stock (TURNOVER) _3/6

NLB Group 
Annual Report 2024
322
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 79: 3. GAR KPI stock (TURNOVER) _4/6
Disclosure reference date T -1
% (compared to total covered 
assets in the denominator)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of Water 
and Marine Resources (SST)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets 
 funding taxonomy relevant 
sectors (Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
21.78%
0.99%
0.53%
0.00%
0.09%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
1.47%
0.11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
1.47%
0.11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
1.47%
0.11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.46%
0.36%
0.00%
0.00%
0.09%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
0.42%
0.32%
0.00%
0.00%
0.09%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
0.04%
0.04%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
19.85%
0.53%
0.53%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
19.85%
0.53%
0.53%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
18.04%
0.82%
0.44%
0.00%
0.08%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

NLB Group 
Annual Report 2024
323
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T -1
% (compared to total covered 
assets in the denominator)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
Table 80: 3. GAR KPI stock (TURNOVER) _5/6

NLB Group 
Annual Report 2024
324
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T -1
% (compared to total covered 
assets in the denominator)
Protection and Restoration of Biodiversity and Ecosystems (Ecos)
TOTAL
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of 
total assets 
covered
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which Use 
of Proceeds 
 Of which 
enabling 
 Of which Use 
of Proceeds 
Of which 
transitional
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
21.78%
0.99%
0.53%
0.00%
0.09%
21.78%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
1.47%
0.11%
0.00%
0.00%
0.00%
1.47%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
1.47%
0.11%
0.00%
0.00%
0.00%
1.47%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
1.47%
0.11%
0.00%
0.00%
0.00%
1.47%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
0.46%
0.36%
0.00%
0.00%
0.09%
0.46%
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.42%
0.32%
0.00%
0.00%
0.09%
0.42%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.04%
0.04%
0.00%
0.00%
0.00%
0.04%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
19.85%
0.53%
0.00%
0.00%
0.00%
19.85%
25
of which loans collateralised by 
residential immovable property
 
 
 
 
19.85%
0.53%
0.53%
0.00%
0.00%
19.85%
26
of which building 
renovation loans
 
 
 
 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
 
 
 
 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
18.04%
0.82%
0.44%
0.00%
0.08%
18.04%
Table 81: 3. GAR KPI stock (TURNOVER) _6/6

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Performance Overview
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Sustainability 
Statement
Financial 
Report
Table 82: 4. KPIs FlowT _1/3
% (compared to flow of 
total eligible assets)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of Water 
and Marine Resources (SST)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets 
funding taxonomy relevant sectors 
(Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
41.67%
3.80%
0.92%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
7.55%
0.59%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
9.54%
0.74%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
13.38%
1.04%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
0.00%
0.00%
0.00%
0.00% 
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
20 Non-financial undertakings
52.28%
52.12%
0.00%
0.05%
0.02%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
55.11%
55.08%
0.00%
0.05%
0.02%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
2.44%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
24 Households
90.59%
2.38%
2.38%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
100.00%
2.53%
2.53%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
0.89%
0.89%
0.89%
0.00%
0.00%
0.00%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
 
 
 
 
 
 
 
 
 
 
 
 
 
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
13.42%
1.22%
0.30%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

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Performance Overview
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Sustainability 
Statement
Financial 
Report
Table 83: 4. GAR KPIs FlowT _2/3
% (compared to flow of 
total eligible assets)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
9
Loans and advances
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
10
Debt securities. including UoP
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
11
Equity instruments
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
15
Equity instruments
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00% 
0.00% 
0.00% 
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
0.00%
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
 0.00%
 0.00%
 0.00%
 0.00%
27
of which motor vehicle loans
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
 
 
 
 
 
 
 
 
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

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Key Highlights
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Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 84: 4. GAR KPIs FlowT _3/3
% (compared to flow of 
total eligible assets)
Protection and Restoration of Biodiversity and Ecosystems (Ecos)
TOTAL
Proportion of 
total assets 
covered
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which Use 
of Proceeds 
 Of which 
enabling 
 Of which Use 
of Proceeds 
Of which 
transitional
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
41.67%
3.80%
0.92%
0.00%
0.00%
19.58%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
7.55%
0.59%
0.00%
0.00%
0.00%
10.51%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
9.54%
0.74%
0.00%
0.00%
0.00%
8.31%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2.38%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
13.38%
1.04%
0.00%
0.00%
0.00%
5.93%
6
Equity instruments
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2.20%
8
of which investment firms
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00% 
0.00% 
0.00%
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
14
Debt securities. including UoP
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.09%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.08%
19
Equity instruments
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
52.29%
52.12%
0.00%
0.05%
0.02%
0.96%
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
55.11%
55.08%
0.00%
0.05%
0.02%
0.91%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
2.44%
0.00%
0.00%
0.00%
0.00%
0.05%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
90.59%
2.38%
2.38%
0.00%
0.00%
7.57%
25
of which loans collateralised by 
residential immovable property
100.00%
2.53%
2.53%
0.00%
0.00%
6.85%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
0.89%
0.89%
0.89%
0.00%
0.00%
0.72%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.52%
29
Housing financing
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.52%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
13.42%
1.22%
0.30%
0.00%
0.00%
60.79%

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Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
% (compared to total eligible 
off-balance sheet assets)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
1 Financial guarantees (FinGuar KPI)
0.859%
0.054%
0.000%
0.000%
0.000%
4.096%
4.096%
0.000%
0.300%
0.000%
0.000%
0.000%
0.000%
2 Assets under management (AuM KPI)
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which debt securities 
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which equity instruments 
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
Table 85: 5. FingGar, AuM KPIs stockT_1/3
% (compared to total eligible 
off-balance sheet assets)
TOTAL 
Of which towards taxonomy relevant sectors 
(Taxonomy-eligible)
Of which environmentally s 
ustainable (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
1 Financial guarantees (FinGuar KPI)
5.045%
4.150%
0.000%
0.000%
0.300%
2 Assets under management (AuM KPI)
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which debt securities 
0.000%
0.000%
0.000%
0.000%
0.000%
  
Of which equity instruments 
0.000%
0.000%
0.000%
0.000%
0.000%
% (compared to total eligible 
off-balance sheet assets)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of Biodiversity and 
Ecosystems (Ecos)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which environmentally 
sustainable (Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
1 Financial guarantees (FinGuar KPI)
0.000%
0.000%
0.000%
0.000%
0.090%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
2 Assets under management (AuM KPI)
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which debt securities 
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which equity instruments 
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
Table 86: 5.KPI off-balance sheet exposures (CAPEX) _2/3
Table 87: 5.KPI off-balance sheet exposures (CAPEX) _3/3

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Overview 
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Performance Overview
Segment Analysis
NLB Group Key Members
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Statement
Financial 
Report
Table 88: 1. Assets for the calculation of GAR (CAPEX)_1/8
Disclosure reference date T
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Total [gross] 
carrying amount 
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
7,158,131
4,103,099
218,652
100,151
2,610
3,682
21,015
21,015
-
14
-
-
-
-
1 Loans and advances, 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
7,112,482
4,103,099
218,652
100,151
2,610
3,682
21,015
21,015
-
14
-
-
-
-
2 Financial undertakings
2,208,690
228,905
19,501
-
-
-
-
-
-
-
-
-
-
-
3
Credit institutions
1,805,874
228,905
19,501
-
-
-
-
-
-
-
-
-
-
-
4
Loans and advances
450,707
-
-
-
-
-
-
-
-
-
-
-
-
-
5
Debt securities, including UoP
1,355,167
228,905
19,501
-
-
-
-
-
6
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
7
Other financial corporations
402,816
-
-
-
-
-
-
-
-
-
-
-
-
-
8
of which investment firms
-
-
-
-
-
-
-
-
-
-
-
-
-
-
9
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
10
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
11
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
12
of which  management 
companies
10,954
-
-
-
-
-
-
-
-
-
-
-
-
-
13
Loans and advances
4,433
-
-
-
-
-
-
-
-
-
-
-
-
-
14
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15
Equity instruments
6,521
-
-
-
-
-
-
-
-
-
-
16
of which insurance undertakings
11,492
-
-
-
-
-
-
-
-
-
-
-
-
-
17
Loans and advances
3,490
-
-
-
-
-
-
-
-
-
18
Debt securities, including UoP
7,694
-
-
-
-
-
-
-
-
-
-
-
-
-
19
Equity instruments
308
-
-
-
-
-
-
-
-
-
-
20 Non-financial undertakings
841,530
154,896
99,000
-
2,610
3,682
21,015
21,015
-
14
-
-
-
-
21
Loans and advances
772,855
154,098
99,000
-
2,610
3,682
20,504
20,504
-
14
-
-
-
22
Debt securities, including UoP
68,675
798
-
-
511
511
-
-
-
-
-
-
23
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
24 Households
3,850,031
3,719,298
100,151
100,151
-
-
-
-
-
-
25
of which loans collateralised by 
residential immovable property
3,717,814
3,717,814
98,667
98,667
-
-
-
-
-
-
26
of which building 
renovation loans
-
-
-
-
-
-
-
-
-
-
27
of which motor vehicle loans
132,217
1,484
1,484
1,484
-
-
28 Local governments financing
212,231
-
-
-
-
-
-
-
-
-
-
-
-
-
29
Housing financing
-
-
-
-
-
-
-
-
-
-
-
-
-
30
Other local government 
financing
212,231
-
-
-
-
-
-
-
-
-
-
-
-
-
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
45,649
-
-
-
-
-
-
-
-
-
-
-
-
-
32 Assets excluded from the 
numerator for GAR calculation 
(covered in the denominator)
12,110,723
-
-
-
-
-
-
-
-
-
-
-
-
-

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Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Total [gross] 
carrying amount 
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
33 Financial and Non-
financial undertakings
6,076,799
34 SMEs and NFCs (other than 
SMEs) not subject to NFRD 
disclosure  obligations
2,597,922
35
Loans and advances
2,597,905
36
of which loans collateralised 
by commercial 
immovable property
37
of which building 
renovation loans
-
38
Debt securities
39
Equity instruments
17
40 Non-EU country counterparties 
not subject to NFRD 
disclosure obligations
3,478,877
41
Loans and advances
3,467,330
42
Debt securities
9,135
43
Equity instruments
2,412
44 Derivatives
71,418
45 On demand interbank loans
-
46 Cash and cash-related assets
540,282
47 Other categories of assets (e,g, 
Goodwill, commodities etc,)
5,422,224
48 Total GAR assets
19,268,854
4,103,099
218,652
100,151
2,610
3,682
21,015
21,015
-
14
-
-
-
-
49 Assets not covered for 
GAR calculation
8,596,041
50
Central governments and 
Supranational issuers
4,999,206
51
Central banks exposure
3,577,239
52 Trading book
19,596
53 Total assets
27,864,895
-
-
-
-
-
-
-
-
-
-
-
-
-
Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54 Financial guarantees
77,904
4,183
44
-
10,247
10,247
8
-
55 Assets under management
-
-
-
-
-
-
-
-
-
-
-
-
-
-
56
Of which debt securities 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
57
Of which equity instruments 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 89: 1. Assets for the calculation of GAR (CAPEX)_2/8

NLB Group 
Annual Report 2024
331
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally sustainable 
(Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
GAR - Covered assets in both  
numerator and denominator
943
905
-
-
7
-
-
-
-
-
-
-
4,125,064
240,572
100,151
2,610
3,696
1 Loans and advances, 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
943
905
-
-
7
-
-
-
-
-
-
-
4,125,064
240,572
100,151
2,610
3,696
2 Financial undertakings
-
-
-
-
-
-
-
-
-
-
-
-
228,905
19,501
-
-
-
3
Credit institutions
-
-
-
-
-
-
-
-
-
-
-
-
228,905
19,501
-
-
-
4
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
5
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
228,905
19,501
-
-
-
6
Equity instruments
-
-
-
-
-
-
-
-
7
Other financial corporations
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
8
of which investment firms
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
9
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
10
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
11
Equity instruments
-
-
-
-
-
-
-
-
12
of which  management 
companies
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
13
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
14
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15
Equity instruments
-
-
-
-
-
-
-
-
16
of which insurance undertakings
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
17
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
18
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
19
Equity instruments
-
-
-
-
-
-
-
-
20 Non-financial undertakings
943
905
-
-
7
-
-
-
-
-
-
-
176,861
120,920
-
2,610
3,696
21
Loans and advances
943
905
-
7
-
-
-
-
-
175,552
120,409
-
2,610
3,696
22
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
1,309
511
-
-
-
23
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
-
24 Households
-
-
-
-
3,719,298
100,151
100,151
-
-
25
of which loans collateralised by 
residential immovable property
-
-
-
-
3,717,814
98,667
98,667
-
-
26
of which building 
renovation loans
-
-
-
-
-
-
-
-
-
27
of which motor vehicle loans
1,484
1,484
1,484
-
-
28 Local governments financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
29
Housing financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
30
Other local government 
financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
32 Assets excluded from the 
numerator for GAR calculation 
(covered in the denominator)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 90: 1. Assets for the calculation of GAR (CAPEX)_3/8

NLB Group 
Annual Report 2024
332
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally sustainable 
(Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
33 Financial and Non-
financial undertakings
34 SMEs and NFCs (other than 
SMEs) not subject to NFRD 
disclosure  obligations
35
Loans and advances
36
of which loans collateralised 
by commercial 
immovable property
37
of which building 
renovation loans
38
Debt securities
39
Equity instruments
40 Non-EU country counterparties 
not subject to NFRD 
disclosure obligations
41
Loans and advances
42
Debt securities
43
Equity instruments
44 Derivatives
45 On demand interbank loans
46 Cash and cash-related assets
47 Other categories of assets (e,g, 
Goodwill, commodities etc,)
48 Total GAR assets
943
905
7
4,125,064
240,572
100,151
2,610
3,696
49 Assets not covered for 
GAR calculation
50
Central governments and 
Supranational issuers
51
Central banks exposure
52 Trading book
53 Total assets
Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54 Financial guarantees
-
-
-
-
46
-
-
-
-
-
-
-
14,476
10,291
-
-
8
55 Assets under management
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
56
Of which debt securities 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
57
Of which equity instruments 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 91: 1. Assets for the calculation of GAR (CAPEX)_4/8

NLB Group 
Annual Report 2024
333
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 92: 1. Assets for the calculation of GAR (CAPEX)_5/8
Disclosure reference date T - 1
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Total [gross] 
carrying amount 
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
10,413,876
3,549,016
202,449
84,175
2,610
3,682
20,504
20,504
-
52
-
-
-
-
1 Loans and advances, 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
10,353,396
3,549,016
202,449
84,175
2,610
3,682
20,504
20,504
-
52
-
-
-
-
2 Financial undertakings
1,474,013
226,557
19,274
-
-
-
-
-
-
-
-
-
-
-
3
Credit institutions
1,274,660
226,557
19,274
-
-
-
-
-
-
-
-
-
-
-
4
Loans and advances
297,166
-
-
-
-
-
-
-
-
-
-
-
-
-
5
Debt securities, including UoP
977,494
226,557
19,274
-
-
-
-
-
6
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
7
Other financial corporations
199,353
-
-
-
-
-
-
-
-
-
-
-
-
-
8
of which investment firms
-
-
-
-
-
-
-
-
-
-
-
-
-
-
9
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
10
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
11
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
12
of which  management 
companies
5,446
-
-
-
-
-
-
-
-
-
-
-
-
-
13
Loans and advances
2,889
-
-
-
-
-
-
-
-
-
-
-
-
-
14
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15
Equity instruments
2,557
-
-
-
-
-
-
-
-
-
-
16
of which insurance undertakings
3,243
-
-
-
-
-
-
-
-
-
-
-
-
-
17
Loans and advances
3,033
-
-
-
-
-
-
-
-
-
18
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
19
Equity instruments
210
-
-
-
-
-
-
-
-
-
-
20 Non-financial undertakings
957,104
154,214
99,000
-
2,610
3,682
20,504
20,504
-
52
-
-
-
-
21
Loans and advances
878,220
154,098
99,000
-
2,610
3,682
20,504
20,504
-
52
-
-
-
22
Debt securities, including UoP
78,884
116
-
-
-
-
-
-
-
-
23
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
24 Households
7,672,026
3,168,245
84,175
84,175
-
-
-
-
-
-
 
 
 
 
25
of which loans collateralised by 
residential immovable property
3,168,245
3,168,245
84,175
84,175
-
-
-
26
of which building 
renovation loans
-
-
-
-
-
-
-
-
-
-
27
of which motor vehicle loans
-
-
-
-
-
-
28 Local governments financing
189,773
-
-
-
-
-
-
-
-
-
-
-
-
-
29
Housing financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
30
Other local government 
financing
189,773
-
-
-
-
-
-
-
-
-
-
-
-
-
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
60,480
-
-
-
-
-
-
-
-
-
-
-
-
-
32 Assets excluded from the 
numerator for GAR calculation 
(covered in the denominator)
5,604,189
-
-
-
-
-
-
-
-
-
-
-
-
-

NLB Group 
Annual Report 2024
334
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T - 1
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Total [gross] 
carrying amount 
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
33 Financial and Non-
financial undertakings
5,092,352
34 SMEs and NFCs (other than 
SMEs) not subject to NFRD 
disclosure  obligations
2,090,316
35
Loans and advances
2,088,998
36
of which loans collateralised 
by commercial 
immovable property
881,788
37
of which building 
renovation loans
-
38
Debt securities
1,318
39
Equity instruments
-
40 Non-EU country counterparties 
not subject to NFRD 
disclosure obligations
3,002,036
41
Loans and advances
2,989,817
42
Debt securities
9,807
43
Equity instruments
2,412
44 Derivatives
37,407
45 On demand interbank loans
-
46 Cash and cash-related assets
470,901
47 Other categories of assets (e,g, 
Goodwill, commodities etc,)
3,529
48 Total GAR assets
15,957,585
3,549,016
202,449
84,175
2,610
3,682
20,504
20,504
-
52
-
-
-
-
49 Assets not covered for 
GAR calculation
9,775,289
50
Central governments and 
Supranational issuers
3,996,027
51
Central banks exposure
5,763,444
52 Trading book
15,818
53 Total assets
25,732,874
-
-
-
-
-
-
-
-
-
-
-
-
-
Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54 Financial guarantees
91,625
4,183
44
-
10,247
7
-
-
55 Assets under management
-
-
-
-
-
-
-
-
-
-
-
-
-
-
56
Of which debt securities 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
57
Of which equity instruments 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 93: 1.Assets for the calculation of GAR (CAPEX)_6/8

NLB Group 
Annual Report 2024
335
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T - 1
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally sustainable 
(Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
3,569,520
222,953
84,175
2,610
3,734
1 Loans and advances, 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
943
905
-
-
7
-
-
-
-
-
-
-
3,569,520
222,953
84,175
2,610
3,734
2 Financial undertakings
-
-
-
-
-
-
-
-
-
-
-
-
226,557
19,274
-
-
-
3
Credit institutions
-
-
-
-
-
-
-
-
-
-
-
-
226,557
19,274
-
-
-
4
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
5
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
226,557
19,274
-
-
-
6
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
-
7
Other financial corporations
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
8
of which investment firms
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
9
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
10
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
11
Equity instruments
-
-
-
-
-
-
-
-
12
of which  management 
companies
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
13
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
14
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15
Equity instruments
-
-
-
-
-
-
-
-
16
of which insurance undertakings
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
17
Loans and advances
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
18
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
19
Equity instruments
-
-
-
-
-
-
-
-
20 Non-financial undertakings
-
-
-
-
-
-
-
-
-
-
-
-
174,718
119,504
-
2,610
3,734
21
Loans and advances
-
-
-
-
-
-
-
-
-
174,602
119,504
-
2,610
3,734
22
Debt securities, including UoP
-
-
-
-
-
-
-
-
-
-
116
-
-
-
-
23
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
-
24 Households
-
-
-
-
3,168,245
84,175
84,175
-
-
25
of which loans collateralised by 
residential immovable property
-
-
-
-
3,168,245
84,175
84,175
-
-
26
of which building 
renovation loans
-
-
-
-
-
-
-
-
-
27
of which motor vehicle loans
-
-
-
-
-
28 Local governments financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
29
Housing financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
30
Other local government 
financing
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
32 Assets excluded from the 
numerator for GAR calculation 
(covered in the denominator)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 94: 1.Assets for the calculation of GAR (CAPEX)_7/8

NLB Group 
Annual Report 2024
336
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T - 1
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant sectors (Taxonomy-
eligible)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally 
sustainable (Taxonomy-
aligned)
Of which environmentally sustainable 
(Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
33 Financial and Non-
financial undertakings
34 SMEs and NFCs (other than 
SMEs) not subject to NFRD 
disclosure  obligations
35
Loans and advances
36
of which loans collateralised 
by commercial 
immovable property
37
of which building 
renovation loans
38
Debt securities
39
Equity instruments
40 Non-EU country counterparties 
not subject to NFRD 
disclosure obligations
41
Loans and advances
42
Debt securities
43
Equity instruments
44 Derivatives
45 On demand interbank loans
46 Cash and cash-related assets
47 Other categories of assets (e,g, 
Goodwill, commodities etc,)
48 Total GAR assets
943
905
-
-
7
-
-
-
-
-
-
-
3,569,520
222,953
84,175
2,610
3,734
49 Assets not covered for 
GAR calculation
50
Central governments and 
Supranational issuers
51
Central banks exposure
52 Trading book
53 Total assets
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54 Financial guarantees
-
-
-
-
- 24.888
-
-
-
-
-
-
14.430
24.939
-
-
-
55 Assets under management
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
56
Of which debt securities 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
57
Of which equity instruments 
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Table 95: 1.Assets for the calculation of GAR (CAPEX)_8/8

NLB Group 
Annual Report 2024
337
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 96: 2.GAR sector information (CAPEX) _1/2
(in 000 EUR)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of Water 
and Marine Resources (SST)
Non-Financial corporates 
(Subject to NFRD)
SMEs and other NFC 
not subject to NFRD
Non-Financial corporates 
(Subject to NFRD)
SMEs and other NFC 
not subject to NFRD
Non-Financial corporates 
(Subject to NFRD)
SMEs and other NFC 
not subject to NFRD
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
[Gross] carrying amount
Of which 
environ- 
mentally 
sustainable 
(CCM)
Of which 
environ- 
mentally 
sustainable 
(CCM)
Of which 
environ- 
mentally 
sustainable 
(CCA)
Of which 
environ- 
mentally 
sustainable 
(CCA)
Of which 
environ- 
mentally 
sustainable 
(SST)
Of which 
environ- 
mentally 
sustainable 
(SST)
Breakdown by sector - NACE 4 digits level (code and label)
1
02.10 Silviculture and other 
forestry activities
1
-
-
-
-
-
2
20.16 Manufacture of plastics 
in primary forms
10,064
-
-
-
-
-
3
21.20 Manufacture of 
pharmaceutical preparations
-
-
-
-
-
-
4
24.42 Aluminium production
4,880
3,214
-
-
-
-
5
25.50 Forging and shaping metal 
and powder metallurgy
33,358
1,204
-
-
-
-
6
33.17 Maintenance and repair of 
other transport equipment
1
-
-
-
-
-
7
35.11 Production of electricity from 
non-renewable sources
-
-
-
-
-
-
8
35.12 Transmission of electricity
59,111
-
-
-
-
-
9
35.13 Distribution of electricity
121,597
37,626
-
-
-
-
10
35.14 Trade of electricity
-
-
47,063
19,157
-
-
11
35.30 Steam and air 
conditioning supply
55,716
37,931
-
-
-
-
12
36.00 Water collection, 
treatment, and supply
9,491
-
-
-
-
-
13
42.12 Construction of railways 
and underground railways
77
49
-
-
-
-
14
47.30 Retail sale of automotive 
fuel in specialized stores
69,859
1,432
-
-
-
-
15
49.20 Freight rail transport
26,986
17,136
-
-
-
-
16
49.31 Urban and suburban 
passenger land transport
6
4
-
-
-
-
17
49.50 Pipeline transport
21,129
-
-
-
-
-
18
52.10 Cargo handling
-
-
-
-
-
-
19
52.21 Supporting service activities 
in land transport
-
-
168,404
1,347
-
-
20
52.23 Supporting service 
activities in air transport
7,045
-
-
-
-
-
21
52.29 Logistics services
6,658
-
-
-
-
-
22
53.10 Universal postal 
service activities
1,305
42
-
-
-
-
23
55.10 Hotels and similar 
accommodation activities
7,673
318
-
-
-
-
24
61.10 Wired telecommunications 
activities
74,202
15
-
-
-
-
25
64.20 Activities of holding 
companies
1
-
-
-
-
-
26
70.10 Activities of head offices
10,489
29
-
-
-
-
27
71.12 Other engineering 
activities and related 
technical consultancy
1
-
-
-
-
-

NLB Group 
Annual Report 2024
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Overview 
MB Statement
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
(in 000 EUR)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of 
Biodiversity and Ecosystems (Ecos)
TOTAL 
Non-Financial 
corporates (Subject 
to NFRD)
SMEs and other 
NFC not subject 
to NFRD
Non-Financial 
corporates 
(Subject to NFRD)
SMEs and other 
NFC not subject 
to NFRD
Non-Financial 
corporates 
(Subject to NFRD)
SMEs and other 
NFC not subject 
to NFRD
Non-Financial 
corporates 
(Subject to NFRD)
SMEs and other 
NFC not subject 
to NFRD
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
[Gross] carrying 
amount
Of which 
environ- 
mentally 
sustainable 
(CE)
Of which 
environ- 
mentally 
sustainable 
(CE)
Of which 
environ- 
mentally 
sustainable 
(PC)
Of which 
environ- 
mentally 
sustainable 
(PC)
Of which 
environ- 
mentally 
sustainable 
(Ecos)
Of which 
environ- 
mentally 
sustainable 
(Ecos)
Of which 
environ- 
mentally 
sustainable
Of which 
environ- 
mentally 
sustainable
Breakdown by sector - NACE 4 digits level (code and label)
1
02.10 Silviculture and other 
forestry activities
-
-
-
-
-
-
1
-
2
20.16 Manufacture of plastics 
in primary forms
-
-
-
-
-
-
10,064
-
3
21.20 Manufacture of 
pharmaceutical preparations
-
-
11
-
-
-
11
-
4
24.42 Aluminium production
-
-
-
-
-
-
4,880
3,214
5
25.50 Forging and shaping metal 
and powder metallurgy
-
-
-
-
-
-
33,358
1,204
6
33.17 Maintenance and repair of 
other transport equipment
-
-
-
-
-
-
1
-
7
35.11 Production of electricity from 
non-renewable sources
-
-
-
-
-
-
-
-
8
35.12 Transmission of electricity
-
-
-
-
-
-
59,111
-
9
35.13 Distribution of electricity
-
-
-
-
-
-
121,597
37,626
10
35.14 Trade of electricity
-
-
-
-
-
-
47,063
19,157
11
35.30 Steam and air 
conditioning supply
-
-
-
-
-
-
55,716
37,931
12
36.00 Water collection, 
treatment, and supply
-
-
-
-
-
-
9,491
-
13
42.12 Construction of railways 
and underground railways
-
-
-
-
-
-
77
49
14
47.30 Retail sale of automotive 
fuel in specialized stores
-
-
-
-
-
-
69,859
1,432
15
49.20 Freight rail transport
-
-
-
-
-
-
26,986
17,136
16
49.31 Urban and suburban 
passenger land transport
-
-
-
-
-
-
6
4
17
49.50 Pipeline transport
-
-
-
-
-
-
21,129
-
18
52.10 Cargo handling
37,728
905
-
-
-
-
37,728
905
19
52.21 Supporting service activities 
in land transport
-
-
-
-
-
-
168,404
1,347
20
52.23 Supporting service 
activities in air transport
-
-
-
-
-
-
7,045
-
21
52.29 Logistics services
-
-
-
-
-
-
6,658
-
22
53.10 Universal postal 
service activities
-
-
-
-
-
-
1,305
42
23
55.10 Hotels and similar 
accommodation activities
-
-
-
-
-
-
7,673
318
24
61.10 Wired telecommunications 
activities
-
-
-
-
-
-
74,202
15
25
64.20 Activities of holding 
companies
-
-
-
-
-
-
1
-
26
70.10 Activities of head offices
-
-
-
-
-
-
10,489
29
27
71.12 Other engineering 
activities and related 
technical consultancy
-
-
-
-
-
-
1
-
Table 97: 2. GAR sector information (CAPEX) _2/2

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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 98: 3. GAR KPI stock (CAPEX) _1/6
Disclosure reference date T 
% (compared to total covered 
assets in the denominator)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of Water 
and Marine Resources (SST)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets 
funding taxonomy relevant sectors 
(Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
21.29%
1.13%
0.52%
0.01%
0.02%
0.11%
0.11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
1.19%
0.10%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
1.19%
0.10%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
1.19%
0.10%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.80%
0.51%
0.00%
0.01%
0.02%
0.11%
0.11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
0.80%
0.51%
0.00%
0.01%
0.02%
0.11%
0.11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
19.30%
0.52%
0.52%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
19.29%
0.51%
0.51%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
0.01%
0.01%
0.01%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
21.29%
1.13%
0.52%
0.01%
0.02%
0.11%
0.11%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

NLB Group 
Annual Report 2024
340
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T
% (compared to total covered 
assets in the denominator)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
Table 99: 3. GAR KPI stock (CAPEX) _2/6

NLB Group 
Annual Report 2024
341
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T 
% (compared to total covered 
assets in the denominator)
Protection and Restoration of Biodiversity and Ecosystems (Ecos)
TOTAL (CCM)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total 
assets covered
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which Use 
of Proceeds 
 Of which 
enabling 
 Of which Use 
of Proceeds 
Of which 
transitional
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
21.41%
1.25%
0.52%
0.01%
0.02%
25.52%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
1.19%
0.10%
0.00%
0.00%
0.00%
7.93%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
1.19%
0.10%
0.00%
0.00%
0.00%
6.48%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
1.62%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
1.19%
0.10%
0.00%
0.00%
0.00%
4.86%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
1.45%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.04%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.02%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.02%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.04%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.03%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
0.92%
0.63%
0.00%
0.01%
0.02%
3.02%
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.91%
0.62%
0.00%
0.01%
0.02%
2.77%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.01%
0.00%
0.00%
0.00%
0.00%
0.25%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
19.30%
0.52%
0.52%
0.00%
0.00%
13.82%
25
of which loans collateralised by 
residential immovable property
 
 
 
 
19.29%
0.51%
0.51%
0.00%
0.00%
13.34%
26
of which building 
renovation loans
 
 
 
 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
 
 
 
 
0.01%
0.01%
0.01%
0.00%
0.00%
0.47%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.76%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.76%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.16%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
21.41%
1.25%
0.52%
0.01%
0.02%
69.15%
Table 100: 3. GAR KPI stock (CAPEX) _3/6

NLB Group 
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 101: 3. GAR KPI stock (CAPEX) _4/6
Disclosure reference date T -1
% (compared to total covered 
assets in the denominator)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of Water 
and Marine Resources (SST)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets 
 funding taxonomy relevant 
sectors (Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
22.24%
1.27%
0.53%
0.02%
0.02%
0.13%
0.13%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
1.42%
0.12%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
1.42%
0.12%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
1.42%
0.12%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.97%
0.62%
0.00%
0.02%
0.02%
0.13%
0.13%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
0.97%
0.62%
0.00%
0.02%
0.02%
0.13%
0.13%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
19.85%
0.53%
0.53%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
19.85%
0.53%
0.53%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
22.24%
5.70%
2.37%
0.07%
0.10%
0.58%
0.58%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Disclosure reference date T -1
% (compared to total covered 
assets in the denominator)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.01%
0.01%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.01%
0.01%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
0.01%
0.01%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
0.03%
0.03%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
Table 102: 3. GAR KPI stock (CAPEX) _5/6

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Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
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Sustainability 
Statement
Financial 
Report
Disclosure reference date T -1
% (compared to total covered 
assets in the denominator)
Protection and Restoration of Biodiversity and Ecosystems (Ecos)
TOTAL (CCM)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of 
total assets 
covered
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which Use 
of Proceeds 
 Of which 
enabling 
 Of which Use 
of Proceeds 
Of which 
transitional
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
22.37%
1.40%
0.53%
0.02%
0.02%
22.37%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
1.42%
0.12%
0.00%
0.00%
0.00%
1.42%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
1.42%
0.12%
0.00%
0.00%
0.00%
1.42%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
1.42%
0.12%
0.00%
0.00%
0.00%
1.42%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
1.10%
0.75%
0.00%
0.02%
0.02%
1.10%
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
1.10%
0.75%
0.00%
0.02%
0.02%
1.10%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
19.85%
0.53%
0.53%
0.00%
0.00%
19.85%
25
of which loans collateralised by 
residential immovable property
 
 
 
 
19.85%
0.53%
0.53%
0.00%
0.00%
19.85%
26
of which building 
renovation loans
 
 
 
 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
 
 
 
 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
100.60%
6.31%
2.37%
0.07%
0.11%
22.84%
Table 103: 3. GAR KPI stock (CAPEX) _6/6

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Overview 
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Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 104: 4.GAR KPIs FlowC _1/3
% (compared to flow of 
total eligible assets)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of Water 
and Marine Resources (SST)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-eligible)
Proportion of total covered assets 
funding taxonomy relevant sectors 
(Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
Proportion of total covered assets 
funding taxonomy relevant 
sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
41.13%
2.62%
0.92%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
6.19%
0.50%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
7.83%
0.63%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
10.97%
0.88%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
9
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
10
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
11
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
15
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00% 
20 Non-financial undertakings
56.01%
29.07%
0.00%
0.03%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
21
Loans and advances
58.24%
30.72%
0.00%
0.03%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
22
Debt securities. including UoP
16.76%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
90.59%
2.38%
2.38%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
100.00%
2.53%
2.53%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
0.89%
0.89%
0.89%
0.00%
0.00%
0.00%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
 
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
13.24%
0.84%
0.30%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 105: 4.GAR KPIs FlowC _2/3
% (compared to flow of 
total eligible assets)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
6
Equity instruments
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
8
of which investment firms
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
9
Loans and advances
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
10
Debt securities. including UoP
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
11
Equity instruments
0.00% 
0.00% 
0.00%
0.00% 
0.00% 
0.00% 
0.00%
0.00% 
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
14
Debt securities. including UoP
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
15
Equity instruments
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
19
Equity instruments
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
0.00% 
20 Non-financial undertakings
0.01%
0.00%
0.00%
0.00%
0.00%
0.00% 
0.00%
0.00% 
21
Loans and advances
0.01%
0.00%
0.00%
0.00%
0.00%
0.00% 
0.00%
0.00% 
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
23
Equity instruments
0.00%
0.00% 
0.00% 
0.00% 
0.00%
0.00%
24 Households
0.00%
0.00%
0.00%
0.00%
0.00%
25
of which loans collateralised by 
residential immovable property
0.00%
0.00%
0.00%
0.00%
0.00%
26
of which building 
renovation loans
0.00%
 0.00%
 0.00%
 0.00%
 0.00%
27
of which motor vehicle loans
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
29
Housing financing
 
 
 
 
 
 
 
 
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Table 106: 4.GAR KPIs FlowC _3/3
% (compared to flow of 
total eligible assets)
Protection and Restoration of Biodiversity and Ecosystems (Ecos)
TOTAL
Proportion of 
total assets 
covered
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding taxonomy 
relevant sectors (Taxonomy-eligible)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
Proportion of total covered assets funding 
taxonomy relevant sectors (Taxonomy-aligned)
 Of which Use 
of Proceeds 
 Of which 
enabling 
 Of which Use 
of Proceeds 
Of which 
transitional
 Of which 
enabling 
GAR - Covered assets in both 
numerator and denominator
1 Loans and advances. 
debt securities and equity 
instruments not HfT eligible 
for GAR calculation
0.00%
0.00%
0.00%
0.00%
41.13%
2.62%
0.92%
0.00%
0.00%
19.58%
2 Financial undertakings
0.00%
0.00%
0.00%
0.00%
6.19%
0.50%
0.00%
0.00%
0.00%
10.51%
3
Credit institutions
0.00%
0.00%
0.00%
0.00%
7.83%
0.63%
0.00%
0.00%
0.00%
8.31%
4
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2.38%
5
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
10.97%
0.88%
0.00%
0.00%
0.00%
5.93%
6
Equity instruments
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
7
Other financial corporations
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
2.20%
8
of which investment firms
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
9
Loans and advances
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
10
Debt securities. including UoP
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
11
Equity instruments
0.00% 
0.00% 
0.00%
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
12
of which  management 
companies
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
13
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
14
Debt securities. including UoP
0.00% 
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
15
Equity instruments
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
16
of which insurance undertakings
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.09%
17
Loans and advances
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
18
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.08%
19
Equity instruments
0.00% 
0.00% 
0.00% 
0.00%
0.00%
0.00%
0.00%
0.00%
20 Non-financial undertakings
0.00%
0.00%
0.00%
0.00%
56.02%
29.07%
0.00%
0.03%
0.00%
0.96%
21
Loans and advances
0.00%
0.00%
0.00%
0.00%
58.25%
30.72%
0.00%
0.03%
0.00%
0.91%
22
Debt securities. including UoP
0.00%
0.00%
0.00%
0.00%
16.76%
0.00%
0.00%
0.00%
0.00%
0.05%
23
Equity instruments
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
24 Households
90.59%
2.38%
2.38%
0.00%
0.00%
7.57%
25
of which loans collateralised by 
residential immovable property
100.00%
2.53%
2.53%
0.00%
0.00%
6.85%
26
of which building 
renovation loans
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
27
of which motor vehicle loans
0.89%
0.89%
0.89%
0.00%
0.00%
0.72%
28 Local governments financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.52%
29
Housing financing
 
 
 
 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
30
Other local government 
financing
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.52%
31 Collateral obtained 
by taking possession: 
residential and commercial 
immovable properties 
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.01%
32 Total GAR assets
0.00%
0.00%
0.00%
0.00%
13.24%
0.84%
0.30%
0.00%
0.00%
60.79%

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Statement
Financial 
Report
% (compared to total eligible 
off-balance sheet assets)
Climate Change Mitigation (CCM)
Climate Change Adaptation (CCA)
Sustainable Use and Protection of 
Water and Marine Resources (SST)
Of which towards taxonomy relevant sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which environmentally sustainable 
(Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
1 Financial guarantees (FinGuar KPI)
5.369%
0.056%
0.000%
0.000%
0.000%
13.153%
13.153%
0.000%
0.010%
0.000%
0.000%
0.000%
0.000%
2 Assets under management (AuM KPI)
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which debt securities 
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which equity instruments 
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
Table 107: 5.KPI off-balance sheet exposures (CAPEX)_1/3
% (compared to total eligible 
off-balance sheet assets)
TOTAL 
Of which towards taxonomy relevant sectors 
(Taxonomy-eligible)
Of which environmentally s 
ustainable (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
1 Financial guarantees (FinGuar KPI)
18.582%
13.210%
0.000%
0.000%
0.010%
2 Assets under management (AuM KPI)
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which debt securities 
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which equity instruments 
0.000%
0.000%
0.000%
0.000%
0.000%
% (compared to total eligible 
off-balance sheet assets)
Transition to a Circular Economy (CE)
Pollution Prevention and Control (PC)
Protection and Restoration of Biodiversity and 
Ecosystems (Ecos)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which towards taxonomy relevant 
sectors (Taxonomy-eligible)
Of which environmentally 
sustainable (Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-aligned)
Of which environmentally 
sustainable (Taxonomy-aligned)
 Of which 
Use of 
Proceeds 
 Of which 
transitional 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
 Of which 
Use of 
Proceeds 
 Of which 
enabling 
1 Financial guarantees (FinGuar KPI)
0.000%
0.000%
0.000%
0.000%
0.059%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
2 Assets under management (AuM KPI)
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which debt securities 
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
 
Of which equity instruments 
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
0.000%
Table 108: 5.KPI off-balance sheet exposures (CAPEX) _2/3
Table 109: 5.KPI off-balance sheet exposures (CAPEX) _3/3

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Nuclear and fossil gas reporting
In accordance with Article 8(6), (7) and (8) of the amended Disclosures Delegated Act NLB prepared the exposure to nuclear energy and fossil 
gas energy sectors i. The latter act outlines technical screening criteria and conditions under which activities in energy sector are qualified as 
sustainable under the EU Taxonomy.
To calculate KPI’s, data available for this year's disclosure from NFRD undertakings has been used. Limited data availability for this year resulted 
from providing complete and accurate representation of exposures to these activities.
With ongoing advancements in regulatory reporting practices and continual efforts to improve data collection, we anticipate a progressive 
enhancement in the quality of available data. This improvement trajectory will facilitate more precise and thorough analyses of exposures related to 
nuclear energy and fossil gas activities.
Nuclear energy related activities
1.
The undertaking carries out, funds or has exposures to research, development, demonstration and deployment of 
innovative electricity generation facilities that produce energy from nuclear processes with minimal waste from the 
fuel cycle.
NO
2.
The undertaking carries out, funds or has exposures to construction and safe operation of new nuclear installations 
to produce electricity or process heat, including for the purposes of district heating or industrial processes such as 
hydrogen production, as well as their safety upgrades, using best available technologies.
NO
3.
The undertaking carries out, funds or has exposures to safe operation of existing nuclear installations that produce 
electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen 
production from nuclear energy, as well as their safety upgrades.
NO
Fossil gas related activities
4.
The undertaking carries out, funds or has exposures to construction or operation of electricity generation facilities 
that produce electricity using fossil gaseous fuels.
NO
5.
The undertaking carries out, funds or has exposures to construction, refurbishment, and operation of combined heat/
cool and power generation facilities using fossil gaseous fuels.
NO
6.
The undertaking carries out, funds or has exposures to construction, refurbishment and operation of heat generation 
facilities that produce heat/cool using fossil gaseous fuels.
NO
Table 110: Template 1 Nuclear and fossil gas related activities, turnover- and CapEx-based

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Table 111: Template 2 Taxonomy-aligned economic activities (denominator)
TURNOVER
Amount and proportion (the information is to be presented in monetary amounts and as percentages)
(in 000 EUR)
TOTAL
Climate change mitigation (CCM)
Climate change adaptation (CCA)
Economic activities
Amount
%
Amount
%
Amount
%
1.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.26 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
2.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.27 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
3.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.28 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
4.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.29 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
5.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.30 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
6.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.31 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
7.
Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 
to 6 above in the denominator of the applicable KPI
258,974
100.00%
252,932
100.00%
5,967
100.00%
8.
Total applicable KP
258,974
100.00%
252,932
100.00%
5,967
100.00%
CAPEX
Amount and proportion (the information is to be presented in monetary amounts and as percentages)
(in 000 EUR)
TOTAL
Climate change mitigation (CCM)
Climate change adaptation (CCA)
Economic activities
Amount
%
Amount
%
Amount
%
1.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.26 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
2.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.27 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
3.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.28 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
4.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.29 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
5.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.30 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
6.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.31 of 
Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0.00%
0.00%
0
0.00%
7.
Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 
to 6 above in the denominator of the applicable KPI
240,572
100.00%
218,652
100.00%
21,015
100.00%
8.
Total applicable KP
240,572
100.00%
218,652
100.00%
21,015
100.00%

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Amount and proportion (the information is to be presented in monetary amounts and as percentages)	 	
(in 000 EUR)
TOTAL
Climate change mitigation (CCM)
Climate change adaptation (CCA)
Economic activities
Amount
%
Amount
%
Amount
%
1.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.26 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
2.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.27 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
3.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.28 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
4.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.29 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
5.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.30 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
6.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.31 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
7.
Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 
to 6 above in the nominator of the applicable KPI
258,974
100.00%
252,932
100.00%
5,967
100.00%
8.
Total amount and proportion of taxonomy-aligned economic activities in the numerator of the 
applicable KPI
258,974
100.00%
252,932
100.00%
5,967
100.00%
Table 112: Template 3 Taxonomy-aligned economic activities (numerator)	
	
	
	
CAPEX
Amount and proportion (the information is to be presented in monetary amounts and as percentages)	 	
(in 000 EUR)
TOTAL
Climate change mitigation (CCM)
Climate change adaptation (CCA)
Economic activities
Amount
%
Amount
%
Amount
%
1.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.26 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
2.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.27 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
3.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.28 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
4.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.29 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
5.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.30 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
6.
Amount and proportion of taxonomyaligned economic activity referred to in Section 4.31 of 
Annexes I and II to Delegated Regulation 2021/2139 in the nominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
7.
Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 
to 6 above in the nominator of the applicable KPI
240,572
100.00%
218,652
100.00%
21,015
100.00%
8.
Total amount and proportion of taxonomy-aligned economic activities in the numerator of the 
applicable KPI
240,572
100.00%
218,652
100.00%
21,015
100.00%

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Amount and proportion (the information is to be presented in monetary amounts and as percentages)	 	
(in 000 EUR)
TOTAL
Climate change mitigation (CCM)
Climate change adaptation (CCA)
Economic activities
Amount
%
Amount
%
Amount
%
1.
Amount and proportion of taxonomyaxonomyeligible but not taxonomy-aligned  economic 
activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
2.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
3.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
4.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
5.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
6.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
7.
Amount and proportion of other taxonomy eligible but not taxonomy-aligned economic 
activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
3,910,860
100.00%
3,910,622
100.00%
0
100.00%
8.
Total amount and proportion of taxonomy eligible but not taxonomyaligned economic 
activities in the denominator of the applicable KPI
3,910,860
100.00%
3,910,622
100.00%
0
100.00%
CAPEX
Amount and proportion (the information is to be presented in monetary amounts and as percentages)	 	
(in 000 EUR)
TOTAL
Climate change mitigation (CCM)
Climate change adaptation (CCA)
Economic activities
Amount
%
Amount
%
Amount
%
1.
Amount and proportion of taxonomyaxonomyeligible but not taxonomy-aligned  economic 
activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
2.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
3.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
4.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
5.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
6.
Amount and proportion of taxonomyeligible but not taxonomy-aligned economic activity 
referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the 
denominator of the applicable KPI
0
0.00%
0.00
0.00%
0
0.00%
7.
Amount and proportion of other taxonomy eligible but not taxonomy-aligned economic 
activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
3,884,492
100.00%
3,884,447
100.00%
0
100.00%
8.
Total amount and proportion of taxonomy eligible but not taxonomyaligned economic 
activities in the denominator of the applicable KPI
3,884,492
100.00%
3,884,447
100.00%
0
100.00%
Table 113: Template 4 Taxonomy-eligible but not taxonomy-aligned economic activities

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TURNOVER
CAPEX
Economic activities
Amount
%
Amount
%
1.
"Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with  
Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI"
0
0.00%
0
0.00%
2.
"Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with  
Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI"
0
0.00%
0
0.00%
3.
Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 
4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0
0.00%
4.
Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 
4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0
0.00%
5.
Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 
4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0
0.00%
6.
Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 
4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
0
0.00%
0
0.00%
7.
Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of 
the applicable KPI
15,099,020
100.00%
15,143,790
100.00%
8.
Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’
15,099,020
100.00%
15,143,790
100.00%
Table 114: Template 5 Taxonomy non-eligible economic activities

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Appendix 2: Methodological outline for  
operational GHG emissions calculation
Table 115: Methodological outline for operational GHG emission calculation   
Scope
Reported 
metrics
Definition
Measure-ment 
units
Reporting 
units
Methodology and emission factors
Scope 
1 - 1.1.1
Fuel Combustion 
[pellets, 
biomass]
Carbon emissions related to 
consumption of natural gas
m3, kWh-GCV, 
MWh-GCV, 
conversion 
factor from GCV 
to NCV is 0.9, 
conversion factor 
from m3 to kWh 
is 9.47 kWh/m3
t CO2eq
Consumption data is obtained in the following accuracy and priority manner:
1. Consumption data as provided by invoicing from the relevant utility company.
2. In cases, where the NLB Group member does not utilize the whole floor, consumption data were provided either i) by the 
building manager based on a meter reading or ii) the renting provider based on a meter reading and proportional sharing 
principle.
3. In cases where data were not available or costs were fixed per m2, a location benchmark is created [m3/m2] by dividing the 
location's consumption [m3] in the same period but a different year by the occupied floor area [m2].
Each entity's calculation spreadsheet includes information on how energy consumption data has been attributed for each 
branch.
Emission factors for this category are presented below (Scope 1).
Scope 
1 - 1.2
Fuel Combustion 
[heating oil]
Carbon emissions related to 
consumption of heating oil
l, km
t CO2eq
Consumption data is provided by invoicing from the relevant heating oil Provider. Each entity's calculation spreadsheet 
includes information on how energy consumption data has been attributed for each branch. 
Emission factors for this category are presented below (Scope 1).
Scope 
1 - 1.3
Fuel Combustion 
[liquid petroleum 
gas]
Carbon emissions related 
to consumption of liquid 
petroleum gas
Sm3
t CO2eq
Consumption data is obtained by invoicing from the relevant utility companyIf another unit used, the calculation is made in m3 
(=Sm3).  
Each entity's calculation spreadsheet includes information on how energy consumption data has been attributed for each branch.  
Emission factors for this category are presented below (Scope 1).
Scope 
1 - 1.1.4
Fuel Combustion 
[pellets, 
biomass]
Zero-emission source
kg
t CO2eq
Consumption data is provided by invoicing from the relevant pellet provider.
Emission factors for this category are presented below (Scope 1).
Scope 
1 - 1.2
Vehicle Fleet 
(Mobile 
combustion) 
[gasoline, diesel]
Carbon emissions related to 
NLB Group's own fleet travel
l, km
t CO2eq
Data is obtained in the following accuracy and priority manner:
1. Information on the distance [km] as provided by the fleet managers.
2. Consumption data [l] as provided by the invoices from the fuel companies per relevant vehicles (reg. plate). 
3. Consumption data [l/km] as provided by the fleet managers.
Emission factors for this category are presented below (Scope 1).
Scope 
1 - 1.3
Refrigerants
GHG emissions related to 
consumption of gases intended 
for cooling purposes 
kg
t CO2eq
Consumption data is obtained in the following accuracy and priority manner:
1. Consumption data as provided from invoices for maintenance of added refrigerant.
2. Refrigerant quantity data from HVAC system, 10% of yearly leakage.
Emissions factors based on IPCC, Assessment report AR5. 
Emissions factors for this category are presented below (Scope 1).
Scope 
2- 2.1
Electricity 
(market-based)
Carbon emissions related 
to purchased electricity 
consumed by NLB Group
kWh
t CO2eq
Consumption data is obtained in the following accuracy and priority manner:
1. Consumption data as provided by invoicing from the relevant utility company.
2. In cases, where NLB Group member does not utilize the whole floor, consumption data were provided either i) by the building 
manager based on a meter reading or ii) the renting provider based on a meter reading and proportional sharing principle.
3. In cases where data were not available or costs were fixed per m2, a location benchmark is created [kWh/m2] by dividing the 
location's consumption [kWh] in the same period but a different year by the occupied floor area [m2].
Energy mix data with regard to electric energy production sources is obtained in the following accuracy and priority manner:
1. Data as provided by the electricity suppliers.
2. Where electricity suppliers have not provided this data, national electricity energy mix data is used.
In the case of electric vehicles, an location-based emissions factor is used as there is no data on electricity source for EV 
charging.
Emissions factors for market-based emissions are used based on Guarantees of Origin or RES and nuclear electricity, otherwise 
residual mix obtained from national or international databases (Slovene Energy Agency, AIB for other countries and Electricity 
Map for Kosovo and North Macedonia). 
Emissions factors for this category are presented below (Scope 2).

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Scope 
2- 2.1
Electricity 
(location-based)
Carbon emissions related 
to purchased electricity 
consumed by NLB Group
kg
t CO2eq
As for electricity (market-based),emissions factors for location-based emissions are used from 
national or international databases – production mix (for Slovenia – Slovene Energy Agency, 
AIB for other countries and Electricity Map for Kosovo and North Macedonia).
Emissions factors for this category are presented below (Scope 2).
Scope 
2- 2.2
District heating
(location-based)
Carbon emissions related 
to consumption of heat 
from district heating
km
t CO2eq
Consumption data is obtained in the following accuracy and priority manner:
1. Consumption data as provided by invoicing from the relevant utility company.
2. In cases, where NLB Group member does not utilize the whole floor, consumption data 
were provided either i) by the building manager based on a meter reading or ii) the renting 
provider based on a meter reading and proportional sharing principle.
3. In cases where data were not available or costs were fixed per m2, a location benchmark is created [kWh/m2] by 
dividing the location's consumption [kWh] in the same period but a different year by the occupied floor area [m2].
Each entity's calculation spreadsheet includes information on how energy 
consumption data has been attributed for each branch.
Market based emission factors are used from DH producers, where data are known, otherwise 
location based emission factor is used. For location-based emission factor for Slovenia is used for 
all countries, due to regional similarities,as acknowledged by GHG Protocol (in absence of market-
based emissions factors, location-based factors can be used for market-based calculations).
Emissions factors for this category are presented below (Scope 2).
Scope 
3 – Cat. 1
Purchase of 
goods and 
services
Carbon emissions related 
to production/supply 
of paper and water
km, type of 
transport
t CO2eq
Water consumption data was used either from invoices or estimated. No estimation method is prescribed by the methodology. 
Paper data are supplied by each entity using data on paper monitoring in the Paperless Office project. For all countries, 
data from the UK Government, Department for Energy Security & Net Zero (former DEFRA), https://assets.publishing.
service.gov.uk/media/6722567487df31a87d8c497e/ghg-conversion-factors-2024-full_set__for_advanced_users__v1_1.xlsx.
Emissions factors for this category are presented below (Scope 3).
Scope 
3 – Cat. 5
Waste in 
operations
Carbon emissions related to 
waste generated in offices
t CO2eq
For all countries data from UK UK Government, Department for Energy Security & Net Zero 
(former DEFRA), https://assets.publishing.service.gov.uk/media/6722567487df31a87d8c497e/
ghg-conversion-factors-2024-full_set__for_advanced_users__v1_1.xlsx.
Emission factors for this category are presented below (Scope 3).
Scope 
3 – Cat. 6
Business travel
Carbon emissions caused 
by business travel
t CO2eq
Data from the company’s IT database on business travel in km and type of transport. In the case of public transport, for all 
countries data from the UK Government, Department for Energy Security & Net Zero (former DEFRA), https://assets.publishing.
service.gov.uk/media/6722567487df31a87d8c497e/ghg-conversion-factors-2024-full_set__for_advanced_users__v1_1.xlsx. 
In the case of airplane emissions, data from airline tickets is used or the International Civil Aviation Organization 
(ICAO) calculator is used: https://www.icao.int/ENVIRONMENTAL-PROTECTION/CarbonOffset/Pages/default.aspx. 
If data on the business trip is not in a format appropriate for calculation with the ICAO method, data from the UK 
Government, Department for Energy Security & Net Zero (former DEFRA) is used.https://assets.publishing.service.gov.
uk/media/6722567487df31a87d8c497e/ghg-conversion-factors-2024-full_set__for_advanced_users__v1_1.xlsx.
Emission factors for this category are presented below (scope 3).
Scope 
3 – Cat. 7
Employees 
commuting to 
and from work
Carbon emissions caused 
by employees’ commute 
to and from work
Anonymized data is obtained from internal HR databases. Selected based on data estimation of driving type. The 
emissions factors source for Slovenia is the Jozef Stefan Institute, Energy Efficiency Centre; for other countries data 
from the UK Government, Department for Energy Security & Net Zero (former DEFRA), https://assets.publishing.service.
gov.uk/media/6722567487df31a87d8c497e/ghg-conversion-factors-2024-full_set__for_advanced_users__v1_1.xlsx.
Emission factors for this category are presented below (scope 3).
Scope
Reported 
metrics
Definition
Measure-ment units
Reporting 
units
Methodology and emission factors

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Table 116: GHG Emission Factors   
Scope 1
Emission source
Country
EF Source
2024
Unit
Energy source
Heating oil
All countries
IJS-CEU based on National inventory report, ARSO, Conversion to GHG with GWP AR5
0.268
kgCO2eq/kWh
LPG
All countries
IJS-CEU based on National inventory report, ARSO, Conversion to GHG with GWP AR5
0.228
kgCO2eq/kWh
Natural gas
All countries
IJS-CEU based on National inventory report, ARSO, Conversion to GHG with GWP AR5
0.204
kgCO2eq/kWh
Gasoline
All countries
IJS-CEU based on National inventory report, ARSO, Conversion to GHG with GWP AR5
0.251
kgCO2eq/kWh
Diesel
All countries
IJS-CEU based on National inventory report, ARSO, Conversion to GHG with GWP AR5
0.269
kgCO2eq/kWh
Biomass
All countries
IJS-CEU based on National inventory report, ARSO, Conversion to GHG with GWP AR5
0.034
kgCO2eq/kWh
Refrigerant
R410A
All countries
UK Defra
1,924
kgCO2eq/kg (AR5)
R417A
All countries
UK Defra
2,127
kgCO2eq/kg (AR5)
R422D
All countries
UK Defra
2,473
kgCO2eq/kg (AR5)
R134A
All countries
UK Defra
1,300
kgCO2eq/kg (AR5)
R1234f
All countries
UK Defra
1
kgCO2eq/kg (AR5)
R407C
All countries
UK Defra
1,624
kgCO2eq/kg (AR5)
R22
All countries
UK Defra
1,760
kgCO2eq/kg (AR5)
R32
All countries
UK Defra
677
kgCO2eq/kg (AR5)
R422A
All countries
UK Defra
2,847
kgCO2eq/kg (AR5)
Scope 2
Emission source
Country
EF Source
2024
Unit
Market  based
Electricity
Slovenia
Agencija RS
0.459
kgCO2/kWh
Electricity
Slovenia TR3
Agencija RS
0.000
kgCO2/kWh
Electricity
BIH Banja Luka
AIB, Residual mix
0.720
kgCO2/kWh
Electricity
BIH Sarajevo
AIB, Residual mix
0.720
kgCO2/kWh
Electricity
Črna Gora Podgorica
AIB, Residual mix
0.748
kgCO2/kWh
Electricity
Srbija Beograd
AIB, Residual mix
0.967
kgCO2/kWh
Electricity
Srbija Beograd KB
AIB, Residual mix
0.967
kgCO2/kWh
Electricity
Makedonija Skopje
Electricity Map, Production mix
0.543
kgCO2eq/kWh
Electricity
Kosovo Prishtina
Electricity Map, Production mix
0.820
kgCO2eq/kWh
Electricity
Croatia
AIB, Residual mix
0.550
kgCO2/kWh
Electricity
Slovenia - Petrol d.d.
Petrol
0.390
kgCO2/kWh
Electricity
Slovenia - Energija Plus
Energija Plus
0.405
kgCO2/kWh
Electricity
Slovenia - E3
E3
0.433
kgCO2/kWh
Electricity
Slovenia - Elektro Energija
Elektro Energija
0.000
kgCO2/kWh
Electricity
Makedonija Skopje 2024
IJS-CEUI considering contract mix
0.158
kgCO2eq/kWh
Market-based
District heating
Slovenia - Energetika LJ
Energetika LJ
0.47
kgCO2/kWh
District heating
Slovenia - KP Velenje
KP Velenje
0.28
kgCO2/kWh
Location-based
Electricity
Slovenia
IJS-CEU
0.234
kgCO2eq/kWh
Electricity
BIH
AIB, Production mix
0.701
kgCO2/kWh

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Electricity
Montenegro
AIB, Production mix
0.467
kgCO2/kWh
Electricity
Serbia
AIB, Production mix
0.767
kgCO2/kWh
Electricity
North Macedonia
Electricity Map, Production mix
0.543
kgCO2eq/kWh
Electricity
Kosovo
Electricity Map, Production mix
0.820
kgCO2eq/kWh
Electricity
Croatia
AIB, Production mix
0.177
kgCO2/kWh
Location-Based
District heating
Slovenia
IJS-CEU
0.269
kgCO2eq/kWh
District heating
BIH-BA
IJS-CEU
0.269
kgCO2eq/kWh
District heating
Biomasa
IJS-CEU based on ARSO data
0.034
kgCO2eq/kWh
District heating
Other Countries
IJS-CEU
0.269
kgCO2eq/kWh
District heating
Slovenia NLB Lease&go
IJS-CEU based on ARSO data
0.204
kgCO2eq/kWh
District heating
Biomass
See Scope 1 above
0.034
kgCO2eq/kWh
District heating
Natural gas
See Scope 1 above
0.204
kgCO2eq/kWh
District heating
Heating oil
See Scope 1 above
0.268
kgCO2eq/kWh
Vehicles
Electricity_EV
Slovenia
Location-based EF
0.234
kgCO2eq/kWh
Electricity_EV
BIH
Location-based EF
0.701
kgCO2/kWh
Electricity_EV
Montenegro
Location-based EF
0.467
kgCO2/kWh
Electricity_EV
Serbia
Location-based EF
0.767
kgCO2/kWh
Electricity_EV
North Macedonia
Location-based EF
0.543
kgCO2eq/kWh
Electricity_EV
Kosovo
Location-based EF
0.820
kgCO2eq/kWh
Electricity_EV
Croatia
Location-based EF
0.177
kgCO2/kWh
Emissions source
Country
EF Source
2024
Unit
Scope 3
Emission source
Country
EF Source
2024
Unit
3.1 Purchased goods
Water
All countries
UK Defra (Water supply)
0.153
kgCO2eq/m3
Paper
All countries
UK Defra (Material use; Paper)
1.339
kgCO2eq/kg
3.3 WTT
WTT-Heating oil
All countries
UK Defra, WTT fuels, Gas oil, Net NCV
0.063
[kgCO2eq/kWh]
WTT-LPG
All countries
UK Defra, WTT fuels, NET NCV
0.027
[kgCO2eq/kWh]
WTT-Natural gas
All countries
UK Defra, WTT fuels, NET NCV
0.033
[kgCO2eq/kWh]
WTT-Gasoline
All countries
UK Defra, WTT fuels, Average biofuel blend, NET NCV
0.065
[kgCO2eq/kWh]
WTT-Diesel
All countries
UK Defra, WTT fuels, Average biofuel blend, NET NCV
0.062
[kgCO2eq/kWh]
WTT-Other heating
All countries
UK Defra, WTT bioenergy, Wood pellets
0.037
[kgCO2eq/kWh]
3.5 Waste
Waste
All countries
UK Defra (Plastics: average plastics)
0.009
kgCO2eq/kg
3.6 Work commute and 
3.7 Business travel
public transport
Slovenia
IJS
0.079
[kgCO2eq/pkm]
on foot
Slovenia
 
0
[kgCO2eq/pkm]
personal car
Slovenia
IJS
0.138
[kgCO2eq/pkm]
Scope 2
Emission source
Country
EF Source
2024
Unit

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company car
Included in scope 1
 
 
[kgCO2eq/pkm]
electric car
Slovenia
UK Defra
0.0442
[kgCO2eq/pkm]
bicycle
Slovenia
IJS
0
[kgCO2eq/pkm]
electric scooter
Slovenia
IJS
0.03
[kgCO2eq/pkm]
motorcycle / moped
Slovenia
UK Defra
0.1009
[kgCO2eq/pkm]
bus
Slovenia
IJS
0.079
[kgCO2eq/pkm]
train
Slovenia
IJS
0.048
[kgCO2eq/pkm]
electric bike
Slovenia
UK Defra
0.014
[kgCO2eq/pkm]
taxi
Slovenia
IJS
0.089
[kgCO2eq/pkm]
airplane
Slovenia
UK Defra, International, average passenger, Without RF
0.1029
[kgCO2eq/pkm]
3.6 Work commute and 
3.7 Business travel
public transport
Other countries
UK Defra
0.10846
[kgCO2eq/pkm]
on foot
Other countries
 
0
[kgCO2eq/pkm]
personal car
Other countries
UK Defra
0.16691
[kgCO2eq/pkm]
company car
Included in scope 1
 
 
[kgCO2eq/pkm]
electric car
Other countries
UK Defra
0.0442
[kgCO2eq/pkm]
bicycle
Other countries
UK Defra
0
[kgCO2eq/pkm]
electric scooter
Other countries
UK Defra
0.03
[kgCO2eq/pkm]
motorcycle / moped
Other countries
UK Defra
0.1009
[kgCO2eq/pkm]
bus
Other countries
UK Defra
0.10846
[kgCO2eq/pkm]
train
Other countries
UK Defra
0.03546
[kgCO2eq/pkm]
electric bike
Other countries
UK Defra
0.014
[kgCO2eq/pkm]
taxi
Other countries
UK Defra
0.14861
[kgCO2eq/pkm]
airplane
Other countries
UK Defra, International, average passenger, Without RF
0.1029
[kgCO2eq/pkm]
Scope 3
Emission source
Country
EF Source
2024
Unit

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Statement
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Report
Appendix 3: IRO-2 Disclosure requirements in 
ESRS covered in the Sustainability Statement
List of material disclosure requirements	
Page number (TBD)
ESRS 2
General Disclosures
178
BP-1
General basis for preparation of the Sustainability Statement
178
BP-2
Disclosures in relation to specific circumstances
179
GOV-1
The role of administrative, supervisory and management bodies
181
GOV-2
Information provided to and sustainability matters addressed by the administrative, supervisory and management bodies
190
GOV-3
Integration of sustainability-related performance in incentive schemes 
190
GOV-4
Statement on due diligence 
196
GOV-5
Risk management and internal controls over sustainability reporting
196
SBM-1
Strategy, business model and value chain
197
SBM-2
Interests and views of stakeholders
203
SBM-3
Material IROs  and their interaction with strategy and business model
204
IRO-1
Description of the processes to identify and assess material IROs
207
E1
Climate change
210
GOV-3  
Integration of sustainability-related performance in incentive schemes 
190
E1-1
Transition plan for climate change mitigation
210
SBM-3 
Material climate-related IROs and their interaction with strategy and business model
217
IRO-1
Identification and assessment of material climate-related IROs
218
IRO- 1
Identification and assessment of climate-related physical and transitional risks
222
E1-2
Policies related to climate change mitigation and adaptation
227
E1-3
Actions and resources related to climate change mitigation and adaptation
230
E1-4
Targets related to climate change mitigation and adaptation
236
E1-5
Energy consumption and mix
240
E1-6
Gross Scopes 1, 2, 3 and total GHG emissions
241
S1
Own workforce
254
SBM-2
Interests and views of stakeholders
203
SBM-3 
material IROs and their interaction with strategy and business model
254
S1-1
Policies 
260, 261, 263, 264, 265, 
266, 267, 268, 269
S1-2
Processes for engaging with employees and workers’ representatives about IROs
270
S1-3
Processes to remediate negative impacts and channels  to raise concerns
271
S1-4
Key activities
261, 263, 264, 
265,266,267,268
S1-5
Metrics
267

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List of material disclosure requirements	
Page number (TBD)
S1
Own workforce (contonued)
 
S1-6
Employees Characteristic Metrics 
257
S1-8
Enabling social dialogue and collective bargaining
266
S1-9
Diversity metrics
268
S1-10
Adequate wages
264
S1-13
Performance review metrics
263
S1-14
Health and safety metrics 
265
S1-16
Pay gap and total remuneration metrics 
268
S1-17
Incidents, complaints and severe human rights impacts
261
S3
Affected communities
272
SBM-2 
Interests and views of stakeholders
203
SBM-3 
Material impacts, risks and opportunities and their interaction with strategy and business model
272
S3-1
Policies related to affected communities about impacts
273
S3-2
Processes for engaging with affected communities about impacts
275
S3-3
Processes to remediate negative impacts and channels for affected communities to raise concerns
275
S3-4
Key actions and targets
275
S3-5
Key actions and targets
275
S4
Consumers and end-users
280
SBM-2
Interests and views of stakeholders
203
SBM-3 
Material impacts, risks and opportunities and their interaction with strategy and business model
280
S4-1
Policies
282, 283,284,285,286,288
S4-2
Processes for engaging with clients and end-users about impacts
288
S4-3
Processes to remediate negative impacts - complaint management
287
S4-4
Key activities and progress
282,283,284,286,287,288
S4-5
Targets and metrics
283,285,287,288
G1
Business conduct 
290 
GOV-1
Role of administrative, supervisory and management bodies related to business conduct
290
IRO-1 
Description of processes to identify and assess material impacts, risks and opportunities
290
G1-1
Corporate culture, ethical governance and integrity, and regulatory compliance 
293
G1-3
Prevention of corruption and bribery 
295
G1-4
Incidents of corruption or bribery 
296
G1-5
Political influence and lobbying activities  
302

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Appendix 4: List of datapoints that derive from 
other EU legislation (ESRS 2 appendix B) 
List of datapoints in cross-cutting and topical standards that derive from other EU legislation
Disclosure Requirement 
adn related datapoint
SFDR reference
Pillar 3 reference
Benchmark Regulation 
reference
EU Climate 
Law reference
Material / Not 
material
Page number (TBD)
ESRS 2 GOV-1 
Board's gender diversity paragraph 21 (d)
Indicator number 13 of Table #1 of Annex 1
Commission Delegated 
Regulation (EU) 
2020/1816(5), Annex II
Material
182
ESRS 2 GOV-1 
Percentage of board members who 
are independent paragraph 21 (e) 
Delegated Regulation 
(EU) 2020/1816, Annex II
Material
181
ESRS 2 GOV-4 
Statement on due diligence paragraph 30
Indicator number 10 Table #3 of Annex 1
Material
196
ESRS 2 SBM-1 
Involvement in activities related to fossil 
fuel activities paragraph 40 (d) i
Indicators number 4 Table #1 of Annex 1
Article 449a Regulation (EU) No 
575/2013; 
Commission Implementing 
Regulation (EU) 2022/2453(6)
Table 1: Qualitative information 
on Environmental risk 
and Table 2: Qualitative 
information on Social risk
Delegated Regulation 
(EU) 2020/1816, Annex II
Material
227, 249, 250
ESRS 2 SBM-1 
Involvement in activities related to 
chemical production paragraph 40 (d) ii
Indicator number 9 Table #2 of Annex 1
Delegated Regulation 
(EU) 2020/1816, Annex II
Material
227, 249, 250
ESRS 2 SBM-1 
Involvement in activities related to 
controversial weapons paragraph 40 (d) iii
Indicator number 14 Table #1 of Annex 1
Delegated Regulation 
(EU) 2020/1818(7), Article 
12(1) Delegated Regulation 
(EU) 2020/1816, Annex II
Material
227, 249, 250
ESRS 2 SBM-1 
Involvement in activities related 
to cultivation and production of 
tobacco paragraph 40 (d) iv
Delegated Regulation 
(EU) 2020/1818, Article 12(1) 
Delegated Regulation 
(EU) 2020/1816, Annex II
Material
227, 249, 250
ESRS E1-1 
Transition plan to reach climate 
neutrality by 2050 paragraph 14
Regulation 
(EU) 2021/1119, 
Article 2(1)
Material
ESRS E1-1 
Undertakings excluded from Paris-
aligned Benchmarks paragraph 16 (g)
Article 449a 
Regulation (EU) No 575/2013; 
Commission Implementing 
Regulation (EU) 2022/2453 
Template 1: Banking book-Climate 
Change transition risk: Credit 
quality of exposures by sector, 
emissions and residual maturity
Delegated Regulation 
(EU) 2020/1818, Article12.1 
(d) to (g), and Article 12.2
Material
210
ESRS E1-4 
GHG emission reduction targets paragraph 34 Indicator number 4 Table #2 of Annex 1
Article 449a 
Regulation (EU) No 575/2013; 
Commission Implementing 
Regulation (EU) 2022/2453 Template 
3: Banking book – Climate change 
transition risk: alignment metrics
Delegated Regulation 
(EU) 2020/1818, Article 6
Material
236
ESRS E1-5 
Energy consumption from fossil sources 
disaggregated by sources (only high 
climate impact sectors) paragraph 38
Indicator number 5 Table #1 and 
Indicator n. 5 Table #2 of Annex 1
Not Material
-

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ESRS E1-5 Energy consumption 
and mix paragraph 37
Indicator number 5 Table #1 of Annex 1
Material
240
ESRS E1-5 
Energy intensity associated with 
activities in high climate impact 
sectors paragraphs 40 to 43
Indicator number 6 Table #1 of Annex 1
Not Material
-
ESRS E1-6 
Gross Scope 1, 2, 3 and Total GHG 
emissions paragraph 44
Indicators number 1 and 2 Table #1 of Annex 1
Article 449a; Regulation (EU) No 
575/2013; Commission Implementing 
Regulation (EU) 2022/2453 
Template 1: Banking book – Climate 
change transition risk: Credit 
quality of exposures by sector, 
emissions and residual maturity
Delegated Regulation 
(EU) 2020/1818, Article 
5(1), 6 and 8(1)
Material
241
ESRS E1-6 
Gross GHG emissions intensity 
paragraphs 53 to 55
Indicators number 3 Table #1 of Annex 1
Article 449a Regulation (EU) No 
575/2013; Commission Implementing 
Regulation (EU) 2022/2453 Template 
3: Banking book – Climate change 
transition risk: alignment metrics
Delegated Regulation (EU) 
2020/1818, Article 8(1)
Material
242
ESRS E1-7 
GHG removals and carbon 
credits paragraph 56
Regulation 
(EU) 2021/1119, 
Article 2(1)
Not Material
-
ESRS E1-9 
Exposure of the benchmark portfolio to 
climate-related physical risks paragraph 66
Delegated Regulation 
(EU) 2020/1818, Annex II 
Delegated Regulation 
(EU) 2020/1816, Annex II
Material, subject 
to phase in
-
ESRS E1-9 
Disaggregation of monetary amounts by 
acute and chronic physical risk paragraph 
66 (a) 
ESRS E1-9 
Location of significant assets at material 
physical risk paragraph 66 (c).
Article 449a Regulation (EU) 
No 575/2013; Commission 
Implementing Regulation (EU) 
2022/2453 paragraphs 46 and 
47; Template 5: Banking book 
- Climate change physical risk: 
Exposures subject to physical risk.
Material, subject 
to phase in
-
ESRS E1-9 Breakdown of the carrying 
value of its real estate assets by energy-
efficiency classes paragraph 67 (c).
Article 449a Regulation (EU) 
No 575/2013; Commission 
Implementing Regulation (EU) 
2022/2453 paragraph 34; Template 
2:Banking book -Climate change 
transition risk: Loans collateralised 
by immovable property - Energy 
efficiency of the collateral
Material, subject 
to phase in
-
ESRS E1-9 
Degree of exposure of the portfolio to 
climate- related opportunities paragraph 69
Delegated Regulation 
(EU) 2020/1818, Annex II
Material, subject 
to phase in
-
ESRS E2-4 
Amount of each pollutant listed in Annex 
II of the E-PRTR Regulation (European 
Pollutant Release and Transfer Register) 
emitted to air, water and soil, paragraph 28
Indicator number 8 Table #1 of Annex 1 
Indicator number 2 Table #2 of Annex 1 
Indicator number 1 Table #2 of Annex 1 
Indicator number 3 Table #2 of Annex 1
Not Material
-
ESRS E3-1 
Water and marine resources paragraph 9
Indicator number 7 Table #2 of Annex 1
Not Material
- 
ESRS E3-1 
Dedicated policy paragraph 13
Indicator number 8 Table 2 of Annex 1
Not Material
-
ESRS E3-1 
Sustainable oceans and seas paragraph 14
Indicator number 12 Table #2 of Annex 1
Not Material
-
ESRS E3-4 
Total water recycled and 
reused paragraph 28 (c)
Indicator number 6.2 Table #2 of Annex 1
Not Material
-
ESRS E3-4 
Total water consumption in m3 per net 
revenue on own operations paragraph 29
Indicator number 6.1 Table #2 of Annex 1
Not Material
-
ESRS 2- IRO 1 - E4 paragraph 16 (a) i
Indicator number 7 Table #1 of Annex 1
Not Material
-
ESRS 2- IRO 1 - E4 paragraph 16 (b)
Indicator number 10 Table #2 of Annex 1
Not Material
-

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ESRS 2- IRO 1 - E4 paragraph 16 (c)
Indicator number 14 Table #2 of Annex 1
Not Material
-
ESRS E4-2 
Sustainable land / agriculture practices 
or policies paragraph 24 (b)
Indicator number 11 Table #2 of Annex 1
Not Material
-
ESRS E4-2 
Sustainable oceans / seas practices 
or policies paragraph 24 ©
Indicator number 12 Table #2 of Annex 1
Not Material
-
ESRS E4-2 
Policies to address deforestation 
paragraph 24 (d)
Indicator number 15 Table #2 of Annex 1
Not Material
-
ESRS E5-5 
Non-recycled waste paragraph 37 (d)
Indicator number 13 Table #2 of Annex 1
Not Material
-
ESRS E5-5 
Hazardous waste and radioactive 
waste paragraph 39
Indicator number 9 Table #1 of Annex 1
Not Material
-
ESRS 2- SBM3 - S1 
Risk of incidents of forced 
labour paragraph 14 (f)
Indicator number 13 Table #3 of Annex I
Not Material, 
but disclosed
256, 261
ESRS 2- SBM3 - S1 
Risk of incidents of child 
labour paragraph 14 (g)
Indicator number 12 Table #3 of Annex I
Not Material, 
but disclosed
256, 261
ESRS S1-1 
Human rights policy commitments 
paragraph 20
Indicator number 9 Table #3 and Indicator 
number 11 Table #1 of Annex I
Material
260
ESRS S1-1 
Due diligence policies on issues addressed 
by the fundamental International Labor 
Organisation Conventions 1 to 8, paragraph 21
Delegated Regulation 
(EU) 2020/1816, Annex II
Material
261
ESRS S1-1 
processes and measures for preventing 
trafficking in human beings paragraph 22
Indicator number 11 Table #3 of Annex I
Material
261
ESRS S1-1 
workplace accident prevention policy or 
management system paragraph 23
Indicator number 1 Table #3 of Annex I
Material
264
ESRS S1-3 
grievance/complaints handling 
mechanisms paragraph 32 (c)
Indicator number 5 Table #3 of Annex I
Material
271
ESRS S1-14 
Number of fatalities and number 
and rate of work- related accidents 
paragraph 88 (b) and (c)
Indicator number 2 Table #3 of Annex I
Delegated Regulation 
(EU) 2020/1816, Annex II
Material
265
ESRS S1-14 
Number of days lost to injuries, accidents, 
fatalities or illness paragraph 88 (e)
Indicator number 3 Table #3 of Annex I
Material
265
ESRS S1-16 
Unadjusted gender pay gap paragraph 97 (a) Indicator number 12 Table #1 of Annex I
Delegated Regulation 
(EU) 2020/1816, Annex II
Material
268
ESRS S1-16 
Excessive CEO pay ratio paragraph 97 (b)
Indicator number 8 Table #3 of Annex I
Material
268
ESRS S1-17 
Incidents of discrimination paragraph 103 (a)
Indicator number 7 Table #3 of Annex I
Material
261
ESRS S1-17 Non-respect of UNGPs 
on Business and Human Rights 
and OECD paragraph 104 (a)
Indicator number 10 Table #1 and 
Indicator n. 14 Table #3 of Annex I
Delegated Regulation 
(EU) 2020/1816, Annex II 
Delegated Regulation 
(EU) 2020/1818 Art 12 (1)
Material
261
ESRS 2- SBM3 – S2 
Significant risk of child labour or forced 
labour in the value chain paragraph 11 (b)
Indicators number 12 and n. 
13 Table #3 of Annex I
Not Material
-

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ESRS S2-1 
Human rights policy commitments 
paragraph 17
Indicator number 9 Table #3 and 
Indicator n. 11 Table #1 of Annex 1
Not Material
260
ESRS S2-1 Policies related to value 
chain workers paragraph 18
Indicator number 11 and n. 4 Table #3 of Annex 1
Not Material
-
ESRS S2-1Non-respect of UNGPs on 
Business and Human Rights principles 
and OECD guidelines paragraph 19
Indicator number 10 Table #1 of Annex 1
Delegated Regulation 
(EU) 2020/1816, Annex II 
Delegated Regulation 
(EU) 2020/1818, Art 12 (1)
Not Material
-
ESRS S2-1 
Due diligence policies on issues addressed 
by the fundamental International Labor 
Organisation Conventions 1 to 8, paragraph 19
Delegated Regulation 
(EU) 2020/1816, Annex II
Not Material
-
ESRS S2-4 
Human rights issues and incidents 
connected to its upstream and 
downstream value chain paragraph 36
Indicator number 14 Table #3 of Annex 1
Not Material
-
ESRS S3-1 
Human rights policy commitments 
paragraph 16
Indicator number 9 Table #3 of Annex 1 and 
Indicator number 11 Table #1 of Annex 1
Material
260
ESRS S3-1 
non-respect of UNGPs on Business 
and Human Rights, ILO principles or 
and OECD guidelines paragraph 17
Indicator number 10 Table #1 Annex 1
Delegated Regulation 
(EU) 2020/1816, Annex II 
Delegated Regulation 
(EU) 2020/1818, Art 12 (1)
Material
196, 260, 280
ESRS S3-4 
Human rights issues and 
incidents paragraph 36
Indicator number 14 Table #3 of Annex 1
Material
275
ESRS S4-1 Policies related to consumers 
and end-users paragraph 16
Indicator number 9 Table #3 and Indicator 
number 11 Table #1 of Annex 1
Material 
282
ESRS S4-1 
Non-respect of UNGPs on Business 
and Human Rights and OECD 
guidelines paragraph 17
Indicator number 10 Table #1 of Annex 1
Delegated Regulation 
(EU) 2020/1816, Annex II 
Delegated Regulation 
(EU) 2020/1818, Art 12 (1)
Material 
274
ESRS S4-4 
Human rights issues and 
incidents paragraph 35
Indicator number 14 Table #3 of Annex 1
Material
274
ESRS G1-1 
United Nations Convention against 
Corruption paragraph 10 (b)
Indicator number 15 Table #3 of Annex 1
Material
295
ESRS G1-1 
Protection of whistle- blowers 
paragraph 10 (d)
Indicator number 6 Table #3 of Annex 1
Material
297
ESRS G1-4 
Fines for violation of anti- corruption and 
anti-bribery laws paragraph 24 (a)
Indicator number 17 Table #3 of Annex 1
Delegated Regulation 
(EU) 2020/1816, Annex II)
Material
296
ESRS G1-4Standards of anti- corruption 
and anti- bribery paragraph 24 (b)
Indicator number 16 Table #3 of Annex 1
Material
296

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Performance Overview
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Statement
Financial 
Report
Appendix 5: Responsible banking progress 
statement for PRB Signatories*
Principle 1:
Alignment
NLB Group aligns its business strategy to be consistent 
with and contribute to individuals’ needs and society’s 
goals, as expressed in the UN SDGs, Paris Climate 
Agreement, United Nations Guiding Principles on 
Business and Human Rights, and relevant national and 
regional frameworks such as the Sofia Declaration 
on the Green Agenda for the Western Balkans, and 
national energy and climate plans. Through successful 
acquisitions of Generali Investments AD Skopje and the 
SLS Group, NLB Group has also expanded its operations 
to the Croatian market.
Principle 2:
Impact & Target Setting
NLB Group is amplifying its positive impacts while 
minimizing negative impacts in key areas: climate, 
healthy and inclusive economies, and human rights 
within its own workforce. In 2024, NLB Group conducted 
a Double Materiality Analysis aligned with ESRS 
standards, leveraging the UNEP FI Impact Analysis tool. 
Furthermore, in 2024, NLB Group set new target in the 
area of healthy and inclusive economies, while targets 
related to climate and resource efficiency are further 
being developed. 
Principle 3:
Clients & Customers
The relationship with consumers and end users is at the 
heart of NLB Group's business model. With more than 2.9 
million clients, NLB Group is one of the leading financial 
groups in the SEE region.
Summary template
NLB Group 2024
Links & references
For detailed information please refer to:
›› NLB Group at Glance
›› This is where our community thrives
›› Strategy
›› Incorporating ESG risks, p. 107, p. 222, p. 298
Links & references
For detailed information please refer to:
›› SBM-3 Material IROs and their interaction with the 
strategy and business model p. 204, p. 207
›› Targets related to climate change mitigation and 
adaptation, p. 214, p. 234
›› Financial health and inclusion targets
Links & references
For detailed information please refer to:
›› S-4 Consumers and end-users
›› E1 Climate Change
›› Appendix 1: Taxonomy
*Not subject to external assurance.

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Risk Management
Sustainability 
Statement
Financial 
Report
Principle 4:
Stakeholders
NLB Group continually engages with a wide range of 
stakeholders to provide them with relevant information 
on various topics, to consider their views, concerns and 
aspirations in business decisions, and to enhance trust 
and partnerships.
Principle 5:
Governance & Culture
NLB Group constantly strives to improve its governance 
structures in the area of sustainability. In 2024, it 
adopted a revised Sustainability Policy, and in addition 
to the existing sustainability committee, it established a 
climate committee. Furthermore, NLB Group employees 
are obliged to take sustainability training at least 
once a year. With this, the Group is strengthening its 
commitment to the set goals and responding to the 
needs arising from the daily operations of various 
stakeholders.
Principle 6:
Transparency & Accountability
NLB Group reports on sustainability in line with the EU 
Corporate Sustainability Reporting Directive (CSRD) and 
European Sustainability Reporting Standards (ESRS). 
Third-party limited assurance has been obtained by 
KPMG.
PRB Targets overview 
Target
2024
Target value
Target year
Paper consumption (number in thousand)
68,448
65,343
2025
Share of electricity from zero-carbon sources
69%
75%
2030
Digital penetration (% of active digital users in total number of clients)
56,4
55
80
2025 
2030
Green lending to corporates (large, SME) - outstanding stock in EUR million
701
1,370 
2030
Green lending to micro and private individuals - outstanding stock in EUR million
327
528 
2030
Number of young clients (18-27 years) with products related to long-term savings and/or investment plans
29%
+15%
2030
Number of age 27+ up to retired clients with products related to long-term savings and/or investment plans
39%
+15%
2030
Links & references
For detailed information please refer to:
›› Interests and views of stakeholders
Links & references
For detailed information please refer to:
›› Governance information
Links & references
For detailed information please refer to:
›› Limited Assurance Statement

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Financial 
Report
Appendix 6: TCFD Index Table*
As an issuer on the London Stock Exchange, NLB 
discloses climate-related financial information related 
to NLB Group for the third time in reference to the 
Task Force on Climate-Related Financial Disclosures 
(TCFD) recommendations regarding (1) governance, 
(2) business strategy, (3) risk management, (4) metrics 
and targets.  NLB acknowledges that this framework is 
fully incorporated in the IFRS S1 (General Requirements 
for Disclosure of Sustainability-related Financial 
Information) and IFRS S2 (Climate-related Disclosures) 
as of year-end 2023. For fiscal year 2024, NLB prepared 
the Sustainability Statement in accordance with the 
Corporate Social Responsibility Directive (CSRD) and 
ESRS (European Sustainability Reporting Standards), 
which also incorporates elements of TCFD framework. 
In addition, NLB Group has published the Pillar III 
Disclosures, which is available on the NLB Group 
website. 
This content index provides to stakeholders the relevant 
information on TCFD disclosure location in the NLB 
Group Sustainability Statement 2024 and NLB Group 
Pillar III Disclosures for the 2024. 
RECOMMENDATIONS 
Disclosure location
I.GOVERNANCE 
 
a) The Board’s oversight of climate-
related risks and opportunities
b) Management’s role in assessing and managing 
climate-related risks and opportunities
Sustainability Statement: 
• Governance, pages 181 – 197
• Information provided to and sustainability matters addressed by the administrative, supervisory, and management bodies, page 190
• Integration of sustainability-related performance in incentive schemes, pages 190 - 194
II. STRATEGY
a) Describe the climate-related risks and 
opportunities the organization has identified 
over the short, medium, and long term.
b) Describe the impact of climate-related risks and 
opportunities on the organization’s businesses, 
strategy, and financial planning.
c) Describe the resilience of the organization’s strategy, 
taking into consideration different climate-related 
scenarios, including a 2 °C or lower scenario. 
Sustainability Statement:
• Transition plan for climate change mitigation, page 210 - 2017
• Material climate-related impacts, risks and opportunities and their interaction with strategy and business model, page 217
• Resilience analysis, page 218
• Sustainable finance, page 246 - 251
d) Banks should describe significant concentrations 
of credit exposure to carbon-related assets. 
• Pillar III Disclosures for the 2024: Exposures to top 20 carbon-intensive firms, page 127
*Not subject to external assurance.

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RECOMMENDATIONS 
Disclosure location
e) Additionally, banks should consider disclosing their climate-
related risks (transition and physical) in their lending 
and other financial intermediary business activities.
Sustainability Statement: 
• Material climate-related impacts, risks and opportunities and their interaction with strategy and business model, page 217
• Pillar III Disclosures: Exposures subject to physical risk, pages 128-129
 III. RISK MANAGEMENT
 
a) The organization’s processes for identifying 
and assessing climate-related risks
Sustainability Statement: 
• Material climate-related IROs and their interaction with strategy and business model, page 217
• Identification and assessment of material climate-related IROs, page 218 - 221
• Identification and assessment of material climate-related risks, page 222 - 226
• ESG Risk management, page 298 - 300
b) The organization’s processes for 
managing climate-related risks
c) How processes for identifying, assessing, and 
managing climate-related risks are integrated into 
the organization’s overall risk management
d) Banks should consider characterizing their climate-
related risks in the context of traditional banking 
industry risk categories such as credit risk, market risk, 
liquidity risk, and operational risk. Banks should also 
consider describing any risk classification frameworks 
used (e.g., the Enhanced Disclosure Task Force’s 
framework for defining “Top and Emerging Risks”)
 IV. METRICS
 
a) Disclose the metrics used by the organization to 
assess climate-related risks and opportunities in line 
with its strategy and risk management process
Sustainability Statement: 
• Identification and assessment of material climate-related risks, page 222 - 226
• EU Taxonomy regulation, page 215 and Appendix 1, page 307 - 353
b) Disclose Scope 1, Scope 2 and, if appropriate, Scope 3 
greenhouse  gas (GHG) emissions and the related risks
Sustainability Statement: 
• Gross Scopes 1, 2, 3 and total GHG emissions, page 241
c) Describe the targets used by the organization to 
manage climate-related risks and opportunities 
and performances against targets.
Sustainability Statement: 
• Targets related to climate change mitigation and adaptation, page 236  
d) Banks should disclose GHG emissions for their lending 
and other financial intermediary business activities where 
data and methodologies allow. These emissions should 
be calculated in line with the Global GHG Accounting and 
Reporting Standard for the Financial Industry developed 
by the Partnership for Carbon Accounting Financials 
(PCAF Standard) or a comparable methodology. 
• Pillar III Disclosures: Credit Quality of Exposures, page 120

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Performance Overview
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Risk Management
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Financial 
Report
FINANCIAL 
REPORT
Transparency and accuracy are the 
cornerstones of our integrity. This 
chapter provides comprehensive 
explanations of financial data, 
additional disclosures, detailed 
notes to the financial statements, 
and supplementary information, 
offering deeper insights into NLB 
Group’s financial performance and 
operations.

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Risk Factors & Outlook
Performance Overview
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Risk Management
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Financial 
Report
Contents
Independent Auditor’s Report . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 372
Statement of Management’s Responsibility. .  .  .  .  .  .  . 377
Income Statement for the Annual Period  
ended 31 December. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 378
Statement of Other Comprehensive Income  
for the Annual Period ended 31 December. .  .  .  .  .  .  . 379
Statement of Financial Position  
as at 31 December. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 380
Statement of Changes in Equity  
for the Annual Period ended 31 December. .  .  .  .  .  .  . 382
Statement of Cash Flows for the Annual Period  
ended 31 December. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 384
Notes to the Financial Statements. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 386
1.  General Information on Reporting Entity. .  .  .  .  .  .  . 386
2.  Summary of Material Accounting  
Policy Information. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 386
2.1. Statement of compliance. .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . 386
2.2. Basis for preparation the financial statements. . 386
2.3. Functional and presentation currency. .  .  .  .  . . . . . 386
2.4. Comparative amounts. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . 386
2.5. Consolidation. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . 387
2.6. Business combinations, goodwill,  
and bargain purchases. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 387
2.7. Investments in subsidiaries, associates,  
and joint ventures. .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 388
2.8. A combination of entities or businesses  
under common control. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 388
2.9. Foreign currency translation. .  .  .  .  .  .  .  .  .  . . . . . . . . . . 388
2.10. Interest income and expenses. .  .  .  .  .  .  .  .  . . . . . . . . 389
2.11. Fee and commission income and expenses. . . . 389
2.12. Dividend income. .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 389
2.13. Financial instruments . .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 389
2.14. Allowances for financial assets. .  .  .  .  .  .  .  . . . . . . . . 392
2.15. Forborne loans. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 397
2.16. Repossessed assets. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . 397
2.17. Offsetting. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . 397
2.18. Sale and repurchase agreements. .  .  .  .  .  .  . . . . . . 398
2.19. Property and equipment. .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . 398
2.20. Intangible assets. .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 398
2.21. Investment properties. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 398
2.22. Non-current assets and disposal groups  
classified as held for sale . .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . 398
2.23. Accounting for leases. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 399
2.24. Cash and cash equivalents . .  .  .  .  .  .  .  .  .  . . . . . . . . . 399
2.25. Borrowings, deposits,  
and issued debt securities  
with characteristics of debt. . . . . . . . . . . . . . . . . . . . 399
2.26. Other issued financial instruments  
with characteristics of equity. .  .  .  .  .  .  .  .  . . . . . . . . . 400
2.27. Provisions. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . 400
2.28. Contingent liabilities and commitments . .  .  .  . . . 400
2.29. Taxes. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . . . 400
2.30. Fiduciary activities. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 401
2.31. Employee benefits. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 401
2.32. Share-based  
payment transactions. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 402
2.33. Share capital . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . 402
2.34. Segment reporting. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 402
2.35. Critical accounting estimates and judgments  
in applying accounting policies . .  .  .  .  .  .  .  . . . . . . . 402
2.36. Implementation of the new and revised 
International Financial Reporting Standards. . 405
3.  Changes in the Composition of the NLB Group. .  . 406
4.  Notes to the Income Statement . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 408
4.1. Interest income and expenses. .  .  .  .  .  .  .  .  . . . . . . . . . 408
4.2. Dividend income. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 409
4.3. Fee and commission income and expenses. .  .  . . 409
4.4. Gains less losses from  
financial assets and liabilities not measured  
at fair value through profit or loss . .  .  .  .  .  .  . . . . . . . 412
4.5. Gains less losses from financial assets  
and liabilities held for trading . .  .  .  .  .  .  .  .  . . . . . . . . . 412
4.6. Gains less losses from non-trading  
financial assets mandatorily at fair value  
through profit or loss. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . 413
4.7. Foreign exchange translation gains less losses. . 413
4.8. Other operating income and expenses. .  .  .  .  . . . . 414
4.9. Administrative expenses. .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 415
4.10. Cash contributions to resolution funds  
and deposit guarantee schemes. .  .  .  .  .  .  . . . . . . . 416
4.11. Depreciation and amortisation. .  .  .  .  .  .  .  . . . . . . . . 417
4.12. Gains less losses from modification  
of financial assets. .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 417
4.13. Provisions. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . 417
4.14. Impairment charge. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . 418
4.15. Income tax . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . 419
4.16. Earnings per share . .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . 421
5.  Notes to the Statement of Financial Position. .  .  .  . 421
5.1. Cash, cash balances at central banks,  
and other demand deposits at banks. .  .  .  .  .  . . . . . 421
5.2. Financial instruments held for trading  . .  .  .  .  . . . . 422
5.3. Non-trading financial instruments  
measured at fair value through profit or loss. .  . . 423
5.4. Financial assets measured at fair value  
through other comprehensive income. .  .  .  .  . . . . . 424
5.5. Derivatives for hedging purposes . .  .  .  .  .  .  . . . . . . . 426
5.6. Financial assets measured at amortised cost. .  . 430
5.7. Non-current assets held for sale . .  .  .  .  .  .  .  . . . . . . . 432
5.8. Property and equipment . .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . 433
5.9. Investment property. .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 435
5.10. Intangible assets. .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . 436
5.11. Leases. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . . . 437
5.12. Investments in subsidiaries, associates,  
and joint ventures. .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 440
5.13. Other assets. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . 450
5.14. Movements in allowance for the impairment  
of financial assets . .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . 450
5.15. Financial liabilities,  
measured at amortised cost . .  .  .  .  .  .  .  .  . . . . . . . . . 460
5.16. Provisions. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . 463
5.17. Deferred income tax. .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . 469
5.18. Income tax relating to components  
of other comprehensive income. .  .  .  .  .  .  .  . . . . . . . 472
5.19. Other liabilities. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . 472

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MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
5.20. Share capital . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . 473
5.21. Other equity instruments issued. .  .  .  .  .  .  .  . . . . . . . 473
5.22. Accumulated other comprehensive income  
and reserves. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . 474
5.23. Capital adequacy ratios . .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . 475
5.24. Off-balance sheet liabilities. .  .  .  .  .  .  .  .  .  . . . . . . . . . 478
5.25. Funds managed on behalf of third parties. .  .  . . 480
6. Risk Management. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 481
6.1. Credit risk management. .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 484
6.2. Market risk. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . . 507
6.3. Liquidity risk . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . . . . . . 514
6.4. Management of non-financial risks. .  .  .  .  .  . . . . . . 528
6.5. Fair value hierarchy of financial  
and non-financial assets and liabilities. .  .  .  .  . . . . 529
6.6. Environmental and climate-related risks. .  .  .  . . . 539
6.7. Offsetting financial assets  
and financial liabilities . .  .  .  .  .  .  .  .  .  .  .  .  . . . . . . . . . . . . 539
7.  Analysis by Segment for NLB Group. .  .  .  .  .  .  .  .  .  .  .  . 541
8.  Related-Party Transactions. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 545
9.  Events After the Reporting Date . .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 554

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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Independent Auditor’s Report
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Independent Auditor's Report 
To the shareholders of NOVA LJUBLJANSKA BANKA D.D., 
LJUBLJANA 
Report on the Audit of the Separate and Consolidated Financial Statements 
 
Opinion 
We have audited the separate financial statements of NOVA LJUBLJANSKA BANKA D.D., 
LJUBLJANA (the “Bank”) and the consolidated financial statements of the Bank and its subsidiaries 
(collectively, the “Group”), which comprise: 
• 
the separate and consolidated statements of financial position as at 31 December 2024; 
and, for the period from 1 January to 31 December 2024: 
• 
the separate and consolidated statements of profit or loss; 
• 
the separate and consolidated statements of other comprehensive income; 
• 
the separate and consolidated statements of changes in equity; 
• 
the separate and consolidated statements of cash flows; 
and 
• 
notes, comprising material accounting policies and other explanatory information. 
In our opinion, the accompanying separate and consolidated financial statements give a true and fair 
view of the unconsolidated and consolidated financial position, respectively, of the Bank and the Group 
as at 31 December 2024, and of their respective unconsolidated and consolidated financial 
performance and unconsolidated and consolidated cash flows for the year then ended in accordance 
with International Financial Reporting Standards as adopted by the European Union (“IFRS EU”).  
Basis for Opinion 
We conducted our audit in accordance with International Standards on Auditing (ISAs) and Regulation 
(EU) No 537/2014 of the European Parliament and of the Council of 16 April 2014 on specific 
requirements regarding statutory audit of public-interest entities (OJ L 158, 27 May 2014, p. 77-112 - 
Regulation (EU) No 537/2014). Our responsibilities under those standards are further described in the 
Auditor’s Responsibilities for the Audit of the Separate and Consolidated Financial Statements section 
of our report. We are independent of the Bank and the Group in accordance with International Ethics 
Standards Board for Accountants International Code of Ethics for Professional Accountants (including 
International Independence Standards) (IESBA Code) together with the ethical requirements that are 
relevant to our audit of the separate and consolidated financial statements in Slovenia and we have 
fulfilled our other ethical responsibilities in accordance with these requirements and the IESBA Code. 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 
 
 
 
 
 
 
 
2 
 
Key Audit Matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the separate and consolidated financial statements of the current period. These matters 
were addressed in the context of our audit of the separate and consolidated financial statements as 
a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these 
matters. 
We have determined the following key audit matters: 
Impairment of loans and receivables from customers 
As at 31 December 2024, the gross carrying amount of loans and advances to customers of the 
Bank and the Group, respectively: EUR 8,811,061 thousand and EUR 16,721,410 thousand; related 
impairment allowance of the Bank and the Group, respectively: EUR 157,713 thousand and EUR 
357,761 thousand and related impairment loss recognised in the income statement in the year then 
ended, for the Bank and the Group, respectively: EUR 41,348 thousand and EUR 31,431 thousand 
(31 December 2023: the gross carrying amount of loans and advances to customers of the Bank and 
the Group, respectively: EUR 7,267,851 thousand and EUR 14,063,228 thousand; related 
impairment allowance of the Bank and the Group, respectively: EUR 119,568 thousand and EUR 
328,627 thousand and related impairment loss/(reversal) recognised in the income statement for the 
Bank and the Group, respectively: EUR 11,435 thousand and EUR (3,764) thousand). 
Refer to the Note 2.14. Allowances for financial assets, Note 2.35. Critical accounting estimates and 
judgments in applying accounting policies, Note 4.14 Impairment charge, Note 5.6. Financial assets 
measured at amortised cost, Note 5.14. Movements in allowance for the impairment of financial 
assets and Note 6.1. Credit risk management. 
Key audit matter 
Our response 
Allowances for impairment represent the 
Management Board’s best estimate of the 
expected credit losses (“ECLs”) within loans and 
advances to customers (“loans”, “exposures”) 
measured at amortized cost at the reporting date. 
We focused on this area as the measurement of 
allowances for impairment requires the 
Management Board to make complex and 
subjective assumptions and judgements. 
The Bank and the Group calculate allowances for 
credit losses in accordance with IFRS 9 Financial 
Instruments, based on the ECL model under the 
general approach, based on which the 
impairment allowance is measured as either 12-
month expected credit losses or lifetime 
expected credit losses, depending on whether or 
not there has been a significant increase in credit 
risk since initial recognition. 
ECLs for performing exposures (Stage 1 and 
Stage 2 in the IFRS 9 Financial instruments 
hierarchy) and for non-performing (Stage 3) 
exposures not exceeding EUR 0.5 million for 
corporate exposures and EUR 0.1 million for 
retail exposures, are determined by modelling 
techniques relying on key parameters such as 
the probability of default (PD), exposure at 
default (EAD), credit conversion factor (CCF) and 
Our audit procedures in this area, performed, 
where applicable, with the assistance of our own 
financial risk management (FRM) and 
information technology (IT) audit specialists, 
included, among others: 
 Inspecting the Bank’s and the Group’s ECL 
impairment 
provisioning 
methods 
and 
models, and assessing their compliance with 
the requirements of the relevant regulatory 
and financial reporting frameworks; 
 Making relevant inquiries of the Bank’s and 
the Group’s risk management and 
information technology (IT) personnel to gain 
an understanding of the loan impairment 
process, IT applications used therein, as well 
as key data sources and assumptions in the 
ECL model. Also, testing of IT control 
environment for data security and access, 
assisted by our own IT specialists; 
 Testing the design, implementation and 
operating effectiveness of selected controls in 
the process of approval, recording and 
monitoring of loans, including, but not limited 
to, those relating to the credit rating 
classification, calculation of days past due, 
collateral valuations and estimation of ECLs; 

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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
 
 
 
 
3 
 
loss given default (LGD), taking into account 
historical experience, identification of exposures 
with a significant increase in credit risk (SICR), 
forward-looking information and management 
judgment (together “collective impairment 
allowance”).  
ECLs for Stage 3 loans whose amounts exceed 
EUR 0.5 million for corporate exposures and 
EUR 0.1 million for retail exposures, are 
determined on an individual basis by means of a 
discounted cash flows analysis. The process 
involves subjectivity and reliance on a number of 
significant assumptions, including those in 
respect of the expected proceeds from the sale 
of the related collaterals and minimum period for 
collateral disposal.  
Due to the above factors, including the 
significantly higher estimation uncertainty 
stemming from the current volatile economic 
outlook, slowing economic growth and rising 
interest rates we considered allowance for 
impairment of loans and advances to customers 
to be associated with a significant risk of material 
misstatement in the consolidated and separate 
financial statements. Therefore, the area 
required our increased attention in the audit and 
as such was determined to be a key audit matter. 
 Challenging the appropriateness of the 
Bank’s and the Group’s application of the 
significant increase in credit risk assumption 
and definition of default; and classification of 
exposures 
into 
performing 
and 
non-
performing. 
For collective impairment allowance: 
 Obtaining an understanding of the key internal 
rating models for loans, and assessing the 
relevance and reliability of the key data used 
therein; 
 Obtaining the forward-looking information and 
key macroeconomic forecasted variables 
used in the ECL assessment. Independently 
assessing the information by reference to 
publicly available data and corroborating 
inquiries of the Management Board; 
 Assisted 
by 
our 
own 
financial 
risk 
management specialist, challenging selected 
key parameters within the collective ECL 
model, such as PD and LGD by reference to, 
among other things, our own analysis of the 
Bank’s and the Group’s data on past default 
occurrence and realised losses on those 
defaults; 
 Evaluating key overlays applied to the ECL 
model, by reference to our knowledge of the 
industry and our understanding of the current 
macro-economic situation; 
 For a risk-based sample of exposures 
critically assessing the existence of any 
triggers for classification to Stage 2 or Stage 
3, by reference to the underlying evidence 
(loan files), through inquiries of the loan 
officers 
and 
credit 
risk 
management 
personnel and by considering business 
operations of the respective customers as 
well as market conditions and historical debt 
service. 
For impairment allowances calculated 
individually, for a risk-based sample of Stage 3 
loans: 
 challenging the Bank’s and the Group’s cash 
flow projections and key assumptions used, 
by reference to our knowledge of the relevant 
industry and of the borrower.  
 challenging the collateral valuations by 
inspecting the underlying valuation reports 
obtained by the Bank and the Group, and also 
by reference to publicly available data;  
 
 
 
 
 
 
 
 
 
 
 
4 
 
For all impairment allowances: 
 Critically 
assessing 
the 
overall 
reasonableness 
of 
the 
allowances 
for 
impairment, including the loans provision 
coverage, by benchmarking them against 
publicly available industry data; 
 Examining whether the Bank’s and Group’s 
loan impairment and credit risk-related 
disclosures in the separate and consolidated 
financial statements appropriately address 
the relevant quantitative and qualitative 
requirements of the applicable financial 
reporting framework. 
 
 
Business combinations 
As at 31 December 2024 the fair value of net assets acquired in material business combinations 
during the year amounted to EUR 124,078 thousand resulting in a goodwill in the amount of EUR 
3,138 thousand, which is recognised in the statement of financial position under Intangible assets.  
Refer to: Note 2.6. Business Combinations, goodwill, and bargain purchases, Note 3. Changes in the 
composition of the NLB Group and Note 5.12.c) Investments in subsidiaries, associates, and joint 
ventures, Acquisition of SLS HOLDCO d.o.o., Ljubljana. 
Key audit matter 
Our response 
As disclosed in the Note 5.12.c) Investments in 
subsidiaries, associates, and joint ventures - 
Acquisition of SLS HOLDCO d.o.o., Ljubljana, 
during 2024, the Group concluded a share 
purchase agreement for acquisition of controlling 
stake in SLS HOLDCO d.o.o., the parent 
company of Summit Leasing Slovenija d.o.o., 
Ljubljana, and its subsidiary Mobil Leasing d.o.o., 
Zagreb. The total purchase price amounted to 
EUR 127,216 thousand. 
With respect to business acquisitions, IFRS 3 
Business combinations imposes a number of 
requirements, including those relevant to 
assessment of control over the acquired entity, 
determination of the acquisition consideration, 
identification of assets and liabilities acquired, 
and measurement and recognition of identifiable 
assets and liabilities at their acquisition-date fair 
values. 
Complying with the above requirements in the 
context of the acquisitions required significant 
judgement and complex assumptions, in 
particular as regards the following: 
Our audit procedures performed in this area 
included: 
 evaluating, based on analysis of the purchase 
agreements as well as the criteria defined in 
IFRS 10 Consolidated Financial Statements, 
the assessment made by management with 
regard to the control over entities acquired; 
 assessing the completeness of the assets 
acquired and liabilities assumed as a result of 
the acquisitions, based on inspection of the 
share 
purchase 
agreements, 
our 
understanding of the acquirees’ operations 
and inspection of the acquirees’ accounting 
records; 
 assisted by our own valuation specialists, we 
challenged the recognized acquisition-date 
fair values of significant assets acquired and 
liabilities assumed in the acquisitions, which 
included: 
o 
assessment of the methods and 
models applied to fair valuations of 
specific assets and liabilities, by 
reference 
to 
the 
relevant 
requirements 
of 
the 
financial 
reporting 
standards 
and 
market 
practice; 

NLB Group 
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
 
 
 
 
5 
 
 Identification of all of the assets acquired, 
with main focus on intangible assets 
(primarily distribution agreements), and 
 Measurement of distribution agreements 
acquired with respect to which the Group 
applied the multi-period excess earnings 
method under the income approach to 
determine fair value, with key assumptions 
such as discount rates, churn rates, useful 
lifetime, growth rates and terminal growth 
rate.  
As a result, the Group recognized total assets of 
EUR 964,159 thousand, including distribution 
agreement of EUR 21,959 thousand and goodwill 
of EUR 3,138 thousand. 
Due to the above factors, the business 
combination and valuation of the distribution 
agreement, was associated with an increased 
risk of material misstatement to the consolidated 
financial statements and required our increased 
attention in the course of the audit, and was 
considered by us to be a key audit matter. 
 
o 
testing the integrity of the model for 
fair value measurement of distribution 
agreement, including mathematical 
accuracy, and evaluating the key 
assumptions 
applied 
(such 
as 
discount rates, churn rates, useful 
lifetime, growth rates and terminal 
growth rate) for reasonableness 
compared to both externally derived 
data 
and 
historical 
financial 
performance; 
 assessing the accuracy, completeness and 
relevance of the disclosures on the 
acquisitions made in the notes in the 
consolidated financial statements against the 
relevant requirements of the financial 
reporting standards. 
 
Other Information 
Management is responsible for the other information. The other information comprises the “Overview”, 
the “Business Report”, the “NLB Group Directory” and the “Definitions and Glossary of Selected 
Terms” included in the Annual Report but does not include the separate and consolidated financial 
statements and our auditor’s report thereon. 
Our opinion on the separate and consolidated financial statements does not cover the other 
information and, except to the extent otherwise explicitly stated in our report, we do not express any 
form of assurance conclusion thereon. 
With regard to the Sustainability Statement, which constitutes a separate part of the Business Report, 
we performed a limited assurance engagement, the results of which were presented in a separate 
assurance report with an unmodified conclusion. 
In connection with our audit of the separate and consolidated financial statements, our responsibility is 
to read the other information identified above and, in doing so, consider whether the other information 
is materially inconsistent with the separate and consolidated financial statements or our knowledge 
obtained in the audit, or otherwise appears to be materially misstated. If, based on the work we have 
performed, we conclude that there is a material misstatement of this other information, we are required 
to report that fact. We have nothing to report in this regard. 
Other Reporting Responsibilities Related to Other Information – Business Report 
In addition, with respect to the Business Report, we are required to report on its consistency with the 
separate and consolidated financial statements and on whether the Business Report includes the 
disclosures required by the Companies Act dated 4 May 2006 (Official Gazette of the Republic of 
Slovenia no. 42/2006 with amendments - hereafter referred to as »the applicable legal requirements«) 
excluding the requirements relevant for Sustainability Statement. Based solely on the work required to 
be undertaken in the course of the audit of the separate and consolidated financial statements and the 
procedures above, in our opinion: 
 
 
 
 
 
 
 
6 
 
• 
the information given in the Business Report for the financial year for which the separate and 
consolidated financial statements are prepared is consistent, in all material respects, with the 
separate and consolidated financial statements; and 
• 
the Business Report has been prepared in accordance with the applicable legal requirements. 
In addition, in light of the knowledge and understanding of the Bank and its environment obtained in 
the course of our audit we are required to report if we have identified material misstatements in the 
Business Report. We have nothing to report in this regard.  
Responsibilities of Management and Those Charged with Governance for the Separate and 
Consolidated Financial Statements 
Management is responsible for the preparation of the separate and consolidated financial statements 
that give a true and fair view in accordance with IFRS EU, and for such internal control as 
management determines is necessary to enable the preparation of separate and consolidated 
financial statements that are free from material misstatement, whether due to fraud or error. 
In preparing the separate and consolidated financial statements, management is responsible for 
assessing the Bank’s and the Group's ability to continue as a going concern, disclosing, as applicable, 
matters related to going concern and using the going concern basis of accounting unless management 
either intends to liquidate the Bank or the Group or to cease operations, or has no realistic alternative 
but to do so. 
Those charged with governance are responsible for overseeing the Bank’s and the Group’s financial 
reporting process. 
Auditor's Responsibilities for the Audit of the Separate and Consolidated Financial 
Statements 
Our objectives are to obtain reasonable assurance about whether the separate and consolidated 
financial statements as a whole are free from material misstatement, whether due to fraud or error, 
and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of 
assurance, but is not a guarantee that an audit conducted in accordance with ISAs and EU Regulation 
(EU) No 537/2014 will always detect a material misstatement when it exists. Misstatements can arise 
from fraud or error and are considered material if, individually or in the aggregate, they could 
reasonably be expected to influence the economic decisions of users taken on the basis of these 
separate and consolidated financial statements. 
As part of an audit in accordance with ISAs and EU Regulation (EU) No 537/2014, we exercise 
professional judgment and maintain professional scepticism throughout the audit. We also: 
• 
Identify and assess the risks of material misstatement of the separate and consolidated financial 
statements, whether due to fraud or error, design and perform audit procedures responsive to 
those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our 
opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for 
one resulting from error, as fraud may involve collusion, forgery, intentional omissions, 
misrepresentations, or the override of internal control; 
• 
Obtain an understanding of internal control relevant to the audit in order to design audit 
procedures that are appropriate in the circumstances, but not for the purpose of expressing an 
opinion on the effectiveness of the Bank’s and the Group's internal control; 
• 
Evaluate the appropriateness of accounting policies used and the reasonableness of accounting 
estimates and related disclosures made by management;  
• 
Conclude on the appropriateness of management’s use of the going concern basis of accounting 
and, based on the audit evidence obtained, whether a material uncertainty exists related to events 
or conditions that may cast significant doubt on the Bank’s and the Group’s ability to continue as 
a going concern. If we conclude that a material uncertainty exists, we are required to draw 
attention in our auditor’s report to the related disclosures in the separate and consolidated 

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
 
 
 
 
7 
 
financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions 
are based on the audit evidence obtained up to the date of our auditor’s report. However, future 
events or conditions may cause the Bank or the Group to cease to continue as a going concern; 
• 
Evaluate the overall presentation, structure and content of the separate and consolidated financial 
statements, including the disclosures, and whether the separate and consolidated financial 
statements represent the underlying transactions and events in a manner that achieves fair 
presentation; 
• 
plan and perform the group audit to obtain sufficient appropriate audit evidence regarding the 
financial information of the entities or business units within the Group as a basis for forming an 
opinion on the Group financial statements. We are responsible for the direction, supervision and 
review of the audit work performed for purposes of the group audit. We remain solely responsible 
for our audit opinion. 
We communicate with those charged with governance regarding, among other matters, the planned 
scope and timing of the audit and significant audit findings, including any significant deficiencies in 
internal control that we identify during our audit. 
We also provide those charged with governance with a statement that we have complied with relevant 
ethical requirements regarding independence, and communicate with them all relationships and other 
matters that may reasonably be thought to bear on our independence, and where applicable, actions 
taken to eliminate threats or safeguards applied. 
From the matters communicated with those charged with governance, we determine those matters 
that were of most significance in the audit of the separate and consolidated financial statements of the 
current period and are therefore the key audit matters. We describe these matters in our auditor’s 
report unless law or regulation precludes public disclosure about the matter or when, in extremely rare 
circumstances, we determine that a matter should not be communicated in our report because the 
adverse consequences of doing so would reasonably be expected to outweigh the public interest 
benefits of such communication. 
Report on Other Legal and Regulatory Requirements 
We were appointed by the shareholders of the Bank on the shareholders meeting dated 20 June 2022 
to audit the Bank’s and the Group’s respective separate and consolidated financial statements for the 
year ended 31 December 2024. Our total uninterrupted period of engagement is 2 years. 
We confirm that: 
• 
our audit opinion is consistent with the additional report presented to the Audit Committee of the 
Bank dated 9 April 2025; 
• 
we have not provided any prohibited non-audit services (NASs) referred in Article 5 of EU 
Regulation (EU) No 537/2014. We also remained independent of the Bank and the Group in 
conducting the audit. 
For the period to which our statutory audit relates, we and other KPMG network firms have not 
provided any other services to the Bank and its controlled related entities which are not disclosed in 
the Business Report or in the separate and consolidated financial statements. 
Independent Auditor's Report on the Compliance of the Electronic Separate and 
Consolidated Financial Statements with the Delegated Regulation 2019/815 on a Single 
Electronic Reporting Format 
We have conducted an engagement to provide reasonable assurance as to whether the audited 
separate and consolidated financial statements of the Bank and the Group for the financial year ended 
31 December 2024 (respectively, “Audited Separate Financial Statements” and “Audited Consolidated 
Financial Statements” and, collectively, “Audited Separate and Consolidated Financial Statements”) 
 
 
 
 
 
 
 
8 
 
have been prepared in accordance with requirements of the Commission Delegated Regulation (EU) 
2019/815 of 17 December 2018 on supplementing the Directive 2004/109/EC of the European 
Parliament and the Council with regard to regulatory technical standards for establishing a single 
electronic reporting format applicable for the year 2024 (»Delegated Regulation«). 
Responsibilities of Management and Those Charged with Governance 
Management is responsible for the preparation and presentation of the Audited Separate and 
Consolidated Financial Statements in accordance with the Delegated Regulation, and for such internal 
control as management determines is necessary to enable the preparation of the Audited Separate 
and Consolidated Financial Statements that are free from material misstatement, whether due to fraud 
or error. 
Those charged with governance are responsible for overseeing the preparation of the Audited 
Separate and Consolidated Financial Statements in compliance with requirements of the Delegated 
Regulation. 
Auditor’s Responsibilities 
Our responsibility is to express an opinion on whether the Audited Separate and Consolidated 
Financial Statements are prepared in accordance with requirements of the Delegated Regulation. We 
conducted our assurance engagement in accordance with the International Standard on Assurance 
Engagements (ISAE) 3000 Revised, Assurance Engagements Other than Audits or Reviews of 
Historical Financial Information issued by the International Auditing and Assurance Standards Board.  
That standard requires that we plan and perform our procedures to obtain reasonable assurance 
about whether the separate and consolidated financial statements in the ESEF format are properly 
prepared and presented in accordance with the requirements of the Delegated Regulation, in all 
material respects.  
We have acted in accordance with the independence and ethical requirements of the EU Regulation 
537/2014 and the International Code of Ethics for Professional Accountants (including International 
Independence Standards) issued by the International Ethics Standards Board of Accountants (IESBA 
Code), together with the ethical requirements that are relevant to our assurance engagements in 
Slovenia. The Code is based on the fundamental principles of integrity, objectivity, professional 
competence and due care, confidentiality and professional conduct. 
Our firm applies International Standard on Quality Management (ISQM) 1, Quality Management for 
Firms that Perform Audits or Reviews of Financial Statements, or Other Assurance or Related 
Services Engagements, issued by the IAASB, which requires the firm to design, implement and 
operate a system of quality management including policies or procedures regarding compliance with 
ethical requirements, professional standards and applicable legal and regulatory requirements. 
Summary of Work Performed  
Within the scope of our work, we performed the following audit procedures:  
• 
identified and assessed the risks of material non-compliance of the Audited Separate and 
Consolidated Financial Statements with the requirements of the Delegated Regulation, whether 
due to error or fraud;  
• 
obtained an understanding of internal control relevant to the engagement in order to provide 
reasonable assurance for designing procedures that are appropriate in the circumstances, but not 
for the purpose of expressing an opinion on the effectiveness of internal control; 
• 
assessed whether the Audited Separate Financial Statements are prepared in a correct XHTML 
format. 
• 
assessed whether the Audited Consolidated Financial Statements comply with the requirements of 
the Delegated Regulation applicable as of the reporting date;  
• 
obtained reasonable assurance that the Audited Consolidated Financial Statements of the issuer 
are presented in a correct XHTML electronic format; 

NLB Group 
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Key Highlights
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Performance Overview
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Statement
Financial 
Report
 
 
 
 
9 
 
• 
obtained reasonable assurance that the values and disclosures in the Audited Consolidated 
Financial Statements in XHTML format are correctly marked and in Inline XBRL (iXBRL) 
technology and that their machine reading provides complete and accurate information contained 
in the Audited Consolidated Financial Statements; and 
• 
obtained reasonable assurance that notes to the consolidated financial statements are correctly 
block-tagged. 
We believe that the evidence obtained provides a sufficient and appropriate basis for our opinion. 
Opinion 
Based on the procedures performed and the evidence obtained, the Audited Separate and 
Consolidated Financial Statements of the Bank and the Group for the financial year ended 31 
December 2024 are in our opinion prepared, in all material respects, in accordance with the 
requirements of the Delegated Regulation. 
On behalf of audit firm 
 
KPMG SLOVENIJA, 
podjetje za revidiranje, d.o.o. 
 
 
 
 
Domagoj Vuković, FCCA 
Certified Auditor 
Partner 
Ljubljana, 9 April 2025 
 
 

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Financial 
Report
Statement of Management’s Responsibility 
The Management Board hereby confirms its 
responsibility for preparing the consolidated financial 
statements of NLB Group and the financial statements of 
NLB for the year ending on 31 December 2024, and for 
the accompanying accounting policies and notes to the 
financial statements. 
The Management Board is responsible for the 
preparation and fair presentation of these financial 
statements in accordance with the International 
Financial Reporting Standards as adopted by the 
European Union, and with the requirements of the 
Slovenian Companies Act and the Banking Act so as 
to give a true and fair view of the financial position of 
NLB Group and NLB as at 31 December 2024, and their 
financial results and cash flows for the year then ended.
The Management Board also confirms that the 
appropriate accounting policies were consistently 
applied, and that the accounting estimates were 
prepared according to the principles of prudence and 
good management. The Management Board further 
confirms that the financial statements of NLB Group 
and NLB, together with the accompanying notes, have 
been prepared on a going-concern basis for NLB Group 
and NLB, and in line with valid legislation and the 
International Financial Reporting Standards as adopted 
by the European Union. 
The Management Board is also responsible for 
appropriate accounting practices, the adoption of 
appropriate measures for safeguarding assets, and 
the prevention and identification of fraud and other 
irregularities or illegal acts.
Management Board of NLB
Hedvika Usenik	
Andrej Lasič	
Archibald Kremser	
Peter Andreas Burkhardt	
Antonio Argir	
Blaž Brodnjak	 
Member	
Member	
Member	
Member	
Member	
Chief Executive Officer
 

NLB Group 
Annual Report 2024
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Key Highlights
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Statement
Financial 
Report
Income Statement for the Annual Period ended 31 December
in EUR thousands
 
 
NLB Group
NLB
 
Notes
2024
2023
2024
2023
Interest income calculated using the effective interest method
1,112,288
952,875
602,004
477,154
Other interest and similar income 
95,350
40,530
44,926
21,184
Interest and similar income
4.1.
1,207,638
993,405
646,930
498,338
Interest expenses calculated using the effective interest method 
(232,863)
(148,034)
(174,429)
(115,779)
Other interest and similar expenses
(40,614)
(12,037)
(40,621)
(9,993)
Interest and similar expenses
4.1.
(273,477)
(160,071)
(215,050)
(125,772)
Net interest income
934,161
833,334
431,880
372,566
Dividend income
4.2.
116
169
223,579
145,258
Fee and commission income
4.3.
435,284
398,741
191,911
170,981
Fee and commission expenses
4.3.
(122,360)
(120,780)
(47,222)
(42,432)
Net fee and commission income
312,924
277,961
144,689
128,549
Gains less losses from financial assets and liabilities not 
measured at fair value through profit or loss
4.4.
(160)
(742)
2,503
(834)
Gains less losses from financial assets and liabilities held for trading
4.5.
33,229
32,187
9,979
(408)
Gains less losses from non-trading financial assets mandatorily at fair value through profit or loss
4.6.
3,263
1,784
3,848
2,445
Gains less losses from financial liabilities measured at fair value through profit or loss
(2,903)
(799)
(1,572)
(382)
Fair value adjustments in hedge accounting
5.5.a)
(1,411)
3,899
(1,403)
3,588
Foreign exchange translation gains less losses
4.7.
(3,644)
(2,778)
(3,547)
3,003
Net gains or losses on derecognition of investments in subsidiaries, associates and joint ventures
5.12.d,e)
-
(766)
-
(105)
Gains less losses on derecognition of non-financial assets
3,032
3,200
(213)
49
Other operating income 
4.8.
21,849
17,408
14,574
10,376
Other operating expenses
4.8.
(11,829)
(22,100)
(3,908)
(14,382)
Administrative expenses
4.9.
(543,995)
(452,623)
(288,442)
(218,407)
Cash contributions to resolution funds and deposit guarantee schemes
4.10.
(40,213)
(39,093)
(10,793)
(11,383)
Depreciation and amortisation
4.11.
(58,217)
(49,232)
(24,016)
(19,457)
Gains less losses from modification of financial assets
4.12.
(4,280)
(16,271)
-
-
Provisions for credit losses
4.13.
10,728
5,055
8,701
3,074
Provisions for other liabilities and charges
4.13.
(12,847)
(25,925)
(7,149)
(14,422)
Impairment of financial assets
4.14.
(31,306)
6,717
(40,690)
(7,668)
Impairment of non-financial assets
4.14.
(4,014)
53
53,524
97,114
Share of profit from investments in associates and joint ventures 
(accounted for using the equity method)
5.12.h)
2,990
1,072
-
-
Gains less losses from non-current assets held for sale
676
5,903
446
172
Profit before income tax
608,149
578,413
511,990
478,746
Income tax
4.15.
(77,916)
(15,090)
(33,829)
35,541
Profit for the year
530,233
563,323
478,161
514,287
Attributable to owners of the parent
514,552
550,700
478,161
514,287
Attributable to non-controlling interests
15,681
12,623
-
-
Earnings per share (in EUR per share)
4.16.
25.7
27.5
23.9
25.7
Diluted earnings per share (in EUR per share)
4.16.
25.7
27.5
23.9
25.7
The notes are an integral part of these financial statements.

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Report
Statement of Other Comprehensive Income for the Annual Period ended 31 December
 
 
 
 
 
in EUR thousands
 
 
NLB Group
NLB
 
Notes
2024
2023
2024
2023
Net profit for the year after tax
530,233
563,323
478,161
514,287
Other comprehensive income after tax
56,704
84,952
25,968
48,078
Items that will not be reclassified to income statement
Actuarial gains/(losses) on defined benefit pensions plans
5.16.c)
(1,307)
(444)
(860)
588
Fair value changes of equity instruments measured at fair 
value through other comprehensive income
5.4.c)
9,423
6,796
2,162
2,284
Share of other comprehensive income/(losses) of entities accounted for using the equity method
18
45
-
-
Income tax relating to components of other comprehensive income
5.18.
(1,433)
(973)
(476)
(465)
Items that have been or may be reclassified subsequently to income statement
Foreign currency translation
3,178
1,884
-
-
Translation gains/(losses) taken to equity
3,178
1,884
-
-
Debt instruments measured at fair value through other comprehensive income
57,414
70,926
32,233
33,822
Valuation gains/(losses) taken to equity
5.4.c)
55,781
77,238
31,825
38,046
Transferred to income statement
4.4., 4.14.
1,633
(6,312)
408
(4,224)
Income tax relating to components of other comprehensive income
5.18.
(10,589)
6,718
(7,091)
11,849
Total comprehensive income for the year after tax
586,937
648,275
504,129
562,365
Attributable to owners of the parent
571,081
635,233
504,129
562,365
Attributable to non-controlling interests
 
15,856
13,042
-
-
The notes are an integral part of these financial statements.

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Performance Overview
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Statement
Financial 
Report
Statement of Financial Position as at 31 December
in EUR thousands
 
 
NLB Group
NLB
 
Notes
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Cash, cash balances at central banks, and other demand deposits at banks
5.1.
4,039,581
6,103,561
1,973,113
4,318,032
Financial assets held for trading
5.2.a)
18,338
15,718
21,073
17,957
Non-trading financial assets mandatorily at fair value through profit or loss
5.3.a)
17,429
14,175
19,135
16,643
Financial assets measured at fair value through other comprehensive income
5.4.
2,563,516
2,251,556
1,665,019
1,023,012
Financial assets measured at amortised cost
 - debt securities
5.6.a)
3,725,195
2,522,229
2,846,779
1,966,169
 - loans and advances to banks
5.6.b)
458,921
547,640
193,172
149,011
 - loans and advances to customers
5.6.c)
16,363,649
13,734,601
8,653,348
7,148,283
 - other financial assets
5.6.d)
136,854
165,962
81,518
101,596
Derivatives - hedge accounting
5.5.b)
77,771
47,614
77,771
47,614
Fair value changes of the hedged items in portfolio hedge of interest rate risk
5.5.c)
(6,353)
(10,207)
(8,761)
(12,514)
Investments in subsidiaries
5.12.a)
-
-
1,179,757
975,757
Investments in associates and joint ventures
5.12.g)
14,661
12,519
4,823
4,823
Tangible assets
Property and equipment
5.8.
310,017
278,034
91,320
85,970
Investment property
5.9.
26,132
31,116
5,599
7,640
Intangible assets
5.10.
100,496
62,117
44,424
37,379
Current income tax assets
604
42
-
-
Deferred income tax assets
5.17.
120,701
111,305
106,327
109,449
Other assets
5.13.
56,819
49,154
17,825
13,907
Non-current assets held for sale
5.7.
11,036
4,849
2,849
4,048
Total assets
28,035,367
25,941,985
16,975,091
16,014,776
Financial liabilities held for trading
5.2.b)
6,995
13,217
9,977
17,510
Financial liabilities measured at fair value through profit or loss
5.3.b)
9,633
4,482
5,597
3,210
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
5.15.a)
136,000
95,283
220,120
147,002
 - borrowings from banks and central banks
5.15.b)
120,612
140,419
51,106
82,797
 - due to customers
5.15.a)
22,206,310
20,732,722
12,293,708
11,881,563
 - borrowings from other customers
5.15.b)
104,519
99,718
-
-
 - debt securities issued
5.15.c)
1,608,939
1,338,235
1,608,939
1,338,235
 - other financial liabilities
5.15.d)
296,725
357,116
145,802
198,020
Derivatives - hedge accounting
5.5.b)
3,592
3,540
1,261
1,420
Provisions
5.16.
104,388
113,305
41,646
48,456
Current income tax liabilities
18,026
35,879
4,328
14,762
Deferred income tax liabilities
5.17.
17,694
1,426
-
-
Other liabilities
5.19.
103,889
58,653
66,998
32,350
Total liabilities
24,737,322
22,993,995
14,449,482
13,765,325
Equity and reserves attributable to owners of the parent
Share capital
5.20.
200,000
200,000
200,000
200,000
Share premium
5.22.a)
871,378
871,378
871,378
871,378
Other equity instruments
5.21.
84,184
84,178
84,184
84,178
Accumulated other comprehensive income
5.22.b)
(19,642)
(76,118)
(10,348)
(36,316)
Profit reserves
5.22.a)
186,332
13,522
186,332
13,522
Retained earnings 
1,903,708
1,789,890
1,194,063
1,116,689
3,225,960
2,882,850
2,525,609
2,249,451
Non-controlling interests
72,085
65,140
-
-
Total equity
3,298,045
2,947,990
2,525,609
2,249,451
Total liabilities and equity
 
28,035,367
25,941,985
16,975,091
16,014,776
The notes are an integral part of these financial statements.

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Performance Overview
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Financial 
Report
The Management Board of NLB has authorised  
for issue the financial statements and the 
accompanying notes.
 
 
Management Board of NLB
Hedvika Usenik	
Andrej Lasič	
Archibald Kremser	
Peter Andreas Burkhardt	
Antonio Argir	
Blaž Brodnjak	 
Member	
Member	
Member	
Member	
Member	
Chief Executive Officer
 
Ljubljana, 9 April 2025 

NLB Group 
Annual Report 2024
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Key Highlights
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Risk Factors & Outlook
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NLB Group Key Members
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Statement
Financial 
Report
Statement of Changes in Equity for the Annual Period ended 31 December
in EUR thousands
Accumulated other  
comprehensive income
NLB Group
Share 
capital
Share 
premium
Other equity 
instruments
Fair value 
reserve of 
financial 
assets 
measured at 
FVOCI
Foreign 
currency 
translation 
reserve
Other
Profit 
reserves
Retained 
earnings 
Equity 
attributable 
to owners of 
the parent
Equity 
attributable 
to non-
controlling 
interests
Total 
equity
Notes
5.20.
5.22.a)
5.21.
5.22.b)
5.22.b)
5.22.b)
5.22.a)
 
 
 
 
Balance as at 1 
January 2024
200,000
871,378
84,178
(60,019)
(14,588)
(1,511)
13,522
1,789,890
2,882,850
65,140
2,947,990
- Net profit for the year
-
-
-
-
-
-
-
514,552
514,552
15,681
530,233
- Other comprehensive 
income
-
-
-
54,541
3,222
(1,234)
-
-
56,529
175
56,704
Total comprehensive 
income after tax
-
-
-
54,541
3,222
(1,234)
-
514,552
571,081
15,856
586,937
Dividends
-
-
-
-
-
-
-
(220,000)
(220,000)
(8,911)
(228,911)
Transfer to profit 
reserves
-
-
-
-
-
-
172,810
(172,810)
-
-
-
Transfer of fair 
values reserve
-
-
-
(58)
-
5
-
53
-
-
-
Other
-
-
6
-
-
-
-
(7,977)
(7,971)
-
(7,971)
Balance as at 31 
December 2024
200,000
871,378
84,184
(5,536)
(11,366)
(2,740)
186,332
1,903,708
3,225,960
72,085
3,298,045
in EUR thousands
Accumulated other  
comprehensive income
NLB Group
Share 
capital
Share 
premium
Other equity 
instruments
Fair value 
reserve of 
financial 
assets 
measured at 
FVOCI
Foreign 
currency 
translation 
reserve
Other
Profit 
reserves
Retained 
earnings 
Equity 
attributable 
to owners of 
the parent
Equity 
attributable 
to non-
controlling 
interests
Total 
equity
Notes
5.20.
5.22.a)
5.21.
5.22.b)
5.22.b)
5.22.b)
5.22.a)
 
 
 
 
Balance as at 1 
January 2023
200,000
871,378
84,184
(142,909)
(16,485)
(1,194)
13,522
1,357,089
2,365,585
56,740
2,422,325
- Net profit for the year
-
-
-
-
-
-
-
550,700
550,700
12,623
563,323
- Other comprehensive 
income
-
-
-
82,953
1,897
(317)
-
-
84,533
419
84,952
Total comprehensive 
income after tax
-
-
-
82,953
1,897
(317)
-
550,700
635,233
13,042
648,275
Dividends
-
-
-
-
-
-
-
(110,000)
(110,000)
(4,634)
(114,634)
Transactions with 
non-controlling 
interests (note 3.)
-
-
-
-
-
-
-
8
8
(8)
-
Transfer of fair 
values reserve
-
-
-
(63)
-
-
-
63
-
-
-
Other
-
-
(6)
-
-
-
-
(7,970)
(7,976)
-
(7,976)
Balance as at 31 
December 2023
200,000
871,378
84,178
(60,019)
(14,588)
(1,511)
13,522
1,789,890
2,882,850
65,140
2,947,990

NLB Group 
Annual Report 2024
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Performance Overview
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NLB Group Key Members
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Statement
Financial 
Report
 
 
 
 
 
 
 
 
in EUR thousands
Accumulated other  
comprehensive income
NLB
Share 
capital
Share 
premium
Other equity 
instruments
Fair value 
reserve of 
financial assets 
measured at 
FVOCI
Other
Profit 
reserves
Retained 
earnings 
Total 
equity
Notes
5.20.
5.22.a)
5.21.
5.22.b) 
5.22.b)
5.22.a)
5.20.
 
Balance as at 1 January 2024
200,000
871,378
84,178
(35,111)
(1,205)
13,522
1,116,689
2,249,451
- Net profit for the year
-
-
-
-
-
-
478,161
478,161
- Other comprehensive income
-
-
-
26,828
(860)
-
-
25,968
Total comprehensive income after tax
-
-
-
26,828
(860)
-
478,161
504,129
Dividends
-
-
-
-
-
-
(220,000)
(220,000)
Transfer to profit reserves
-
-
-
-
-
172,810
(172,810)
-
Other
-
-
6
-
-
-
(7,977)
(7,971)
Balance as at 31 December 2024
200,000
871,378
84,184
(8,283)
(2,065)
186,332
1,194,063
2,525,609
in EUR thousands
Accumulated other  
comprehensive income
NLB
Share 
capital
Share 
premium
Other equity 
instruments
Fair value 
reserve of 
financial assets 
measured at 
FVOCI
Other
Profit 
reserves
Retained 
earnings 
Total 
equity
Notes
5.20.
5.22.a)
5.21.
5.22.b) 
5.22.b)
5.22.a)
5.20.
 
Balance as at 1 January 2023
200,000
871,378
84,184
(79,743)
(1,934)
13,522
515,463
1,602,870
- Net profit for the year
-
-
-
-
-
-
514,287
514,287
- Other comprehensive income
-
-
-
47,521
557
-
-
48,078
Total comprehensive income after tax
-
-
-
47,521
557
-
514,287
562,365
Dividends
-
-
-
-
-
-
(110,000)
(110,000)
Merger of subsidiary
-
-
-
(2,889)
172
-
204,904
202,187
Other
-
-
(6)
-
-
-
(7,965)
(7,971)
Balance as at 31 December 2023
200,000
871,378
84,178
(35,111)
(1,205)
13,522
1,116,689
2,249,451
The notes are an integral part of these financial statements.

NLB Group 
Annual Report 2024
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Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
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Statement
Financial 
Report
Statement of Cash Flows for the Annual Period ended 31 December
in EUR thousands
 
 
NLB Group
NLB
 
Notes
2024
2023
2024
2023
CASH FLOWS FROM OPERATING ACTIVITIES
Interest received
1,176,909
997,912
625,877
494,577
Interest paid
(237,651)
(135,715)
(197,468)
(110,439)
Dividends received
963
417
213,425
138,327
Fee and commission receipts
434,272
397,366
186,775
164,611
Fee and commission payments
(123,432)
(120,892)
(47,382)
(41,809)
Realised gains from financial assets and financial liabilities not at fair value through profit or loss
455
94
-
2
Net gains/(losses) from financial assets and liabilities held for trading
33,491
29,374
8,783
4,287
Payments to employees and suppliers
(502,249)
(467,937)
(243,299)
(216,407)
Other receipts
17,878
16,913
12,295
11,141
Other payments
(63,387)
(63,413)
(15,448)
(24,090)
Income tax (paid)/received
(88,128)
(33,404)
(36,790)
(7,750)
Cash flows from operating activities before changes in operating assets and liabilities
649,121
620,715
506,768
412,450
(Increases)/decreases in operating assets
(2,824,264)
(74,575)
(2,148,023)
(14,214)
Net (increase)/decrease in trading assets
(9,138)
200
(9,138)
200
Net (increase)/decrease in non-trading financial assets mandatorily at fair value through profit or loss
1,191
6,416
998
648
Net (increase)/decrease in financial assets measured at fair value through other comprehensive income
(240,602)
733,788
(595,088)
400,123
Net (increase)/decrease in loans and receivables measured at amortised cost
(2,562,328)
(818,626)
(1,542,445)
(414,239)
Net (increase)/decrease in other assets
(13,387)
3,647
(2,350)
(946)
Increases/(decreases) in operating liabilities
1,380,011
854,231
373,482
280,488
Net increase/(decrease) in deposits and borrowings measured at amortised cost
1,378,653
847,289
371,637
274,363
Net increase/(decrease) in other liabilities
1,358
6,942
1,845
6,125
Net cash flows from operating activities
(795,132)
1,400,371
(1,267,773)
678,724
CASH FLOWS FROM INVESTING ACTIVITIES
Receipts from investing activities
739,185
445,345
159,890
196,331
Proceeds from sale of property, equipment, and investment property
16,310
11,314
2,510
224
Proceeds from sale of subsidiaries, net of cash and cash equivalents
5.12.d, e)
-
12,776
-
20,068
Proceeds from non-current assets held for sale
2,045
16,786
1,893
944
Proceeds from maturity/disposals of debt securities measured at amortised cost
720,830
404,469
155,487
175,095
Payments from investing activities
(2,077,402)
(1,083,639)
(1,184,301)
(551,632)
Purchase of property, equipment, and investment property
(43,452)
(42,681)
(14,920)
(10,152)
Purchase of intangible assets
(29,122)
(19,305)
(19,620)
(12,587)
Purchase of subsidiaries, net of cash acquired and increase in subsidiaries‘ equity
3., 5.12.b, c)
(103,926)
-
(130,545)
-
Purchase of debt securities measured at amortised cost
(1,900,902)
(1,021,653)
(1,019,216)
(528,893)
Net cash flows from investing activities
(1,338,217)
(638,294)
(1,024,411)
(355,301)
CASH FLOWS FROM FINANCING ACTIVITIES
Proceeds from financing activities
795,958
497,708
795,958
497,708
Issuance of subordinated bonds
5.15.c)
298,611
-
298,611
-
Issuance of senior preferred notes
5.15.c)
497,347
497,708
497,347
497,708
Payments from financing activities
(807,886)
(122,273)
(812,061)
(111,264)
Dividends paid
(228,679)
(114,749)
(220,000)
(110,000)
Repayments of subordinated debt
5.15.c)
(270,659)
-
(270,659)
-
Repayment of senior preferred notes
5.15.c)
(300,000)
-
(300,000)
-
Other payments related to financing activities
-
-
(19,930)
-
Lease payments
(8,548)
(7,524)
(1,472)
(1,264)
Net cash flows from financing activities
(11,928)
375,435
(16,103)
386,444
Effects of exchange rate changes on cash and cash equivalents
6,788
(595)
(1,904)
1,039
Net increase/(decrease) in cash and cash equivalents
(2,145,277)
1,137,512
(2,308,287)
709,867
Cash and cash equivalents at beginning of year
6,637,139
5,500,222
4,323,499
3,494,435
Cash and cash equivalents of merged bank at the date of the merger
-
-
-
118,158
Cash and cash equivalents at end of year
 
4,498,650
6,637,139
2,013,308
4,323,499
The notes are an integral part of these financial statements.

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in EUR thousands
 
 
NLB Group
NLB
 
Notes
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Cash and cash equivalents comprise:
 
 
 
 
 
Cash, cash balances at central banks, and other demand deposits at banks
5.1.
4,040,816
6,104,851
1,973,308
4,318,499
Loans and advances to banks with original maturity up to three months
431,997
506,266
40,000
5,000
Debt securities measured at fair value through other comprehensive 
income with original maturity up to three months
25,837
26,022
-
-
Total
 
4,498,650
6,637,139
2,013,308
4,323,499

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Notes to the Financial 
Statements
1.  General Information on 
Reporting Entity
Nova Ljubljanska banka d.d. Ljubljana (hereinafter: 
‘NLB’ or ‘the Bank’) is a Slovenian joint-stock entity 
providing universal banking services. NLB Group 
consists of NLB and its subsidiaries located in nine 
countries, mainly in Slovenia and the SEE market. 
Information on NLB Group’s structure is disclosed 
in note 5.12. Information on other related party 
relationships of NLB Group is provided in note 8.
NLB is incorporated and domiciled in Slovenia. The 
address of its registered office is Trg Republike 2, 1000 
Ljubljana. NLB’s shares are listed on the Ljubljana Stock 
Exchange, and the global depositary receipts (‘GDR’) 
representing ordinary shares of NLB, are listed on 
the London Stock Exchange. Five GDRs represent one 
share of NLB.
As at 31 December 2024 and as at 31 December 
2023, the largest shareholder of NLB with significant 
influence is the Republic of Slovenia, owning 25.00% 
plus one share. 
2.  Summary of Material 
Accounting Policy 
Information
The material accounting policy information adopted 
for the preparation of the separate and consolidated 
financial statements are set out below. The policies 
have been consistently applied to all the years 
presented, except for changes in accounting policies 
resulting from the application of new standards or 
changes to standards.
2. 1.  Statement of compliance
The principal accounting policies applied in the 
preparation of the separate and consolidated 
financial statements were prepared in accordance 
with the International Financial Accounting Standards 
(hereinafter: ‘the IFRS’) as adopted by the European 
Union (hereinafter: ‘EU’). Additional requirements under 
the national legislation are included where appropriate.
The separate and consolidated financial statements 
are comprised of the income statement and statement 
of other comprehensive income, the statement of 
financial position, the statement of changes in equity, 
the statement of cash flows, material accounting policy 
information, and the notes.
2. 2.  Basis for preparation the 
financial statements
The financial statements have been prepared on 
a going-concern basis, under the historical cost 
convention, except for the following items, which are 
measured at fair value:  financial assets measured 
at fair value through other comprehensive income, 
financial assets, and financial liabilities at fair 
value through profit or loss, including all derivative 
contracts, hedged items in fair value hedge accounting 
relationships, non-current assets held for sale, liabilities 
for cash-settled share-based payment arrangements, 
and investment property.
The preparation of financial statements in accordance 
with the IFRS requires the use of estimates and 
assumptions that affect the reported amounts of assets 
and liabilities, the disclosure of contingent assets and 
liabilities on the date of the financial statements, and 
the reported amounts of revenue and expenses during 
the reporting period. Although these estimates are 
based on management’s best knowledge of current 
events and activities, actual results may ultimately 
differ from those estimates. Accounting estimates and 
underlying assumptions are reviewed on an ongoing 
basis. Revisions of accounting estimates are recognised 
in the period in which the estimate is revised. Critical 
accounting estimates and judgements in applying 
accounting policies are disclosed in note 2.35.
This document contains both the separate financial 
statements of NLB, and the consolidated financial 
statements of NLB Group. The presented accounting 
policies apply to both sets of financial statements, 
with the exception of policies described in notes 
2.5. and 2.6., which only apply to the consolidated 
financial statements and policies described in note 
2.7., where differences in the accounting treatment for 
investments in subsidiaries, and associates, and joint 
ventures between separate and consolidated financial 
statements are described. Data relating to separate 
financial statements is marked ‘NLB,’ while data 
relating to consolidated financial statements is marked 
‘NLB Group.’ 
2. 3.  Functional and  
presentation currency
These consolidated financial statements are presented 
in euro, which is Bank’s functional currency. All amounts 
have been rounded to the nearest thousand, except 
when otherwise indicated.
2. 4.  Comparative amounts
Except when a standard or an interpretation  
permits or requires otherwise, all amounts are 
reported or disclosed with comparative amounts. 
Where IAS 8 applies, comparative figures have been 
adjusted to conform to the changes in presentation in 
the current year. 

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2. 5.  Consolidation
In the consolidated financial statements (NLB Group), 
subsidiaries which are directly or indirectly controlled 
by NLB have been fully consolidated. Subsidiaries are 
consolidated from the date on which effective control is 
transferred to NLB Group. 
NLB controls an entity when all three elements of 
control are met: 
- it has power over the entity; 
- it is exposed or has rights to variable returns from its 
involvement with the entity; and 
- it has the ability to use its power over the entity to 
affect the amount of the entity’s returns. 
NLB reassesses whether it controls an entity if facts 
and circumstances indicate there are changes to one 
or more of the three elements of control. If the loss of 
control of a subsidiary occurs, the subsidiary is no longer 
consolidated from the date that the control ceases. 
Where necessary, the accounting policies of subsidiaries 
have been amended to ensure consistency with the 
policies adopted by NLB. The financial statements of 
consolidated subsidiaries are prepared as at the parent 
entity’s reporting date. Non-controlling interests are 
disclosed in the consolidated statement of changes in 
equity. Non-controlling interest is that part of the net 
results, and of the equity of a subsidiary, attributable 
to interests which NLB does not own, either directly or 
indirectly. NLB Group measures non-controlling interest 
on a transaction-by-transaction basis, either at fair 
value, or by the non-controlling interest’s proportionate 
share of net assets of the acquiree.
Inter-company transactions, balances, and unrealised 
gains on transactions between NLB Group entities are 
eliminated. Unrealised losses are also eliminated unless 
the transaction provides evidence of impairment of the 
asset transferred.
NLB Group treats transactions with non-controlling 
interests as transactions with equity owners of NLB 
Group. For purchases of subsidiaries from non-
controlling interests, the difference between any 
consideration paid and the relevant share acquired 
of the carrying value of net assets of the subsidiary is 
deducted from the equity. For sales to non-controlling 
interests, the differences between any proceeds 
received and the relevant share of non-controlling 
interests are also recorded in the equity. All effects are 
presented in the line item ‘Equity Attributable to Non-
controlling Interest.’ 
2. 6.  Business combinations, 
goodwill, and bargain purchases
NLB Group accounts for business combinations using 
the acquisition method when the acquired set of 
activities and assets meets the definition of a business, 
and control is transferred to the Group. In determining 
whether a particular set of activities and assets is a 
business, the Group assesses whether the set of assets 
and activities acquired includes, at a minimum, an input 
and substantive process, and whether the acquired 
set has the ability to produce outputs. The acquired 
process is considered substantive if it is critical to the 
ability to continue producing outputs; and the inputs 
acquired include an organised workforce with the 
necessary skills, knowledge, or experience to perform 
that process or it significantly contributes to the ability 
to continue producing outputs and is considered 
unique or scarce or cannot be replaced without 
significant cost, effort, or delay in the ability to continue 
producing outputs. 
The consideration transferred is measured at the 
fair value of the assets transferred, equity interest 
issued, liabilities incurred or assumed, including 
the fair value of assets or liabilities from contingent 
consideration arrangements and fair value of any 
pre-existing equity interest in the subsidiary. However, 
this excludes amounts related to the settlement of pre-
existing relationships which are recognised in profit 
or loss. Acquisition-related costs such as advisory, 
legal, valuation, and similar professional services are 
recognised in profit or loss as well. Transaction costs 
incurred for issuing equity instruments are deducted 
from the equity, and all other transaction costs 
associated with the acquisition are expensed. 
Identifiable assets acquired and liabilities assumed in 
a business combination are, with limited exceptions, 
measured initially at their fair values at the acquisition 
date.
A contingent consideration classified as equity is not re-
measured and its subsequent settlement is accounted 
for within equity. A contingent consideration classified 
as an asset or liability that is a financial instrument 
and within the scope of IFRS 9 Financial Instruments 
is measured at fair value at each reporting date, and 
changes in fair value are recognised in the statement 
of profit or loss in accordance with IFRS 9. Other 
contingent considerations that are not within the scope 
of IFRS 9 are measured at fair value at each reporting 
date, and changes in fair value are recognised in profit 
or loss. 
For each business combination, NLB Group elects 
whether to measure the non-controlling interests in 
the acquiree at fair value or at the present ownership 
instruments’ proportionate share in the recognised 
amounts of the acquiree’s identifiable net assets 
at the date of acquisition. All other components 
of non‑controlling interests are measured at 
their acquisition‑date fair values, unless another 
measurement basis is required by IFRSs. 
Goodwill is measured as the excess of the aggregate 
of the consideration transferred measured at fair 
value, the amount of any non-controlling interest in 
the acquiree, and the fair value of an interest in the 
acquiree held immediately before the acquisition date 
over the net amounts of the identifiable assets acquired, 
as well as the liabilities assumed less any accumulated 
impairment losses. Any negative amount, a gain on a 
bargain purchase, is recognised in profit or loss after 
management reassesses whether it has identified all 
the assets acquired and all the liabilities and contingent 
liabilities assumed, and reviews the appropriateness of 
their measurement.
Goodwill is tested annually for impairment. For the 
purpose of impairment testing, goodwill arising from 
a business combination is, from the acquisition date, 
allocated to the Group’s cash-generating units (CGUs) 
or groups of CGUs that are expected to benefit from 
the synergies of the combination. Where goodwill has 
been allocated to a cash-generating unit (CGU) and 
part of the operation within that unit is disposed of, 
the goodwill associated with the disposed operation 
is included in the carrying amount of the operation 
when determining the gain or loss on disposal. Goodwill 

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disposed in these circumstances is measured based on 
the relative values of the disposed operation and the 
portion of the cash-generating unit retained.
The goodwill of associates and joint ventures is 
included in the carrying value of investments. 
In a business combination achieved in stages, NLB Group 
remeasures its previously held equity interest in the 
acquiree at its acquisition-date fair value, and recognises 
the resulting gain or loss, if any, in profit or loss.
2. 7.  Investments in subsidiaries, 
associates, and joint ventures
In the separate financial statements (NLB), investments 
in subsidiaries, associates, and joint ventures are 
accounted for with the cost method. Dividends 
from subsidiaries, joint ventures, or associates are 
recognised in the income statement when NLB’s right to 
receive the dividend has been established.
In the consolidated financial statements, investments in 
associates are accounted for using the equity method 
of accounting. These are generally undertakings in 
which NLB Group holds between 20% and 50% of the 
voting rights, and over which NLB Group exercises 
significant influence, but does not have control.
Joint ventures are entities over whose activities NLB 
Group has joint control, established by contractual 
agreement. In the consolidated financial statements, 
investments in joint ventures are accounted for using 
the equity method of accounting.
NLB Group’s share of its associates and joint ventures 
post-acquisition profits or losses is recognised in 
the consolidated income statement, and its share 
of other comprehensive income is recognised in 
other comprehensive income. The cumulative post-
acquisition movements are adjusted against the 
carrying amount of the investment. When NLB Group’s 
share of losses in an associate and joint venture 
equals or exceeds its interest in the associate and joint 
venture, including any other unsecured receivables, 
NLB Group does not recognise further losses unless it 
has incurred obligations or made payments on behalf 
of the associate and joint venture. NLB Group resumes 
recognising its share of those profits only after its share 
of the profits equals the share of losses not recognised 
(note 5.12.g).
NLB Group’s subsidiaries, associates, and joint ventures 
are presented in note 5.12.
2. 8.  A combination of entities  
or businesses under  
common control
A merger of entities within NLB Group is a business 
combination involving entities under common control. 
For such mergers, members of NLB Group apply 
merger accounting principles, and use the book value 
accounting at the date of merger of merged entities as 
reported in the consolidated financial statements. 
Mergers of entities within NLB Group do not affect the 
consolidated financial statements.
When accounting for a merger in separate financial 
statements (the merger of a parent company and its 
subsidiary) if a surviving entity is the parent company, 
NLB applies an accounting policy to recognise the 
difference between: (1) the amounts assigned to the 
assets and liabilities in the parent’s separate financial 
statements after the merger; and (2) the carrying 
amounts of the investments in the merged subsidiary 
before the merger, directly in equity. In such a case, the 
acquired assets and assumed liabilities are recognised 
at the carrying amounts from the consolidated financial 
statements of merged subsidiary as at the date of 
the merger, including any recognised goodwill and 
fair value adjustments related to merged subsidiary’s 
assets and liabilities. The comparative amounts in 
separate financial statements are not restated. 
2. 9.  Foreign currency translation
Functional and presentation currency
The items included in the financial statements of 
each of NLB Group’s entities are measured using the 
currency of the primary economic environment in 
which the entity operates (i.e., the functional currency). 
The financial statements are presented in euros, which 
is NLB Group’s presentation currency. 
Transactions and balances
Foreign currency transactions are translated into the 
functional currency at the exchange rates prevailing 
on the dates of the transactions. Foreign exchange 
gains and losses resulting from the settlement of such 
transactions and from the translation of monetary 
assets and liabilities denominated in foreign currencies 
are recognised in the income statement, except when 
deferred in other comprehensive income as qualifying 
cash flow hedges. 
Translation differences resulting from changes in the 
amortised cost of monetary items denominated in 
a foreign currency and classified as financial assets 
measured at fair value through other comprehensive 
income are recognised in the income statement. 
Translation differences on non-monetary items, such 
as equity instruments at fair value through profit or 
loss, are reported as part of the fair value gain or 
loss in the income statement. Translation differences 
on non-monetary items, such as equity instruments 
classified as financial assets measured at fair value 
through other comprehensive income, are included 
together with valuation reserves in the valuation 
(losses)/gains taken to other comprehensive income 
and accumulated in the equity. 
Gains and losses resulting from foreign currency 
purchases and sales for trading purposes are included 
in the income statement as gains less losses from 
financial assets and liabilities held for trading.
NLB Group entities
The financial statements of all NLB Group entities 
that have a functional currency different from 
the presentation currency are translated into the 
presentation currency as follows:
- assets and liabilities for each statement of financial 
position presented are translated at the closing rate at 
the date of statement of financial position;
- income and expenses for each income statement are 
translated at average annual exchange rates; and
- components of equity are translated at the historical 
rate.
Goodwill and fair value adjustments arising from the 
acquisition of a foreign entity are treated as assets 

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and liabilities of the foreign entity and translated at the 
closing rate. 
In the consolidated financial statements, exchange 
differences arising from the translation of the net 
investment in foreign operations are recognised in 
other comprehensive income. When control over a 
foreign operation is lost, the previously recognised 
exchange differences on translations to a different 
presentation currency are reclassified from other 
comprehensive income to profit and loss for the year. 
On the partial disposal of a subsidiary without loss of 
control, the related portion of accumulated currency 
translation differences is reclassified as a non-
controlling interest within the equity. 
2. 10.  Interest income and expenses
Interest income and expenses for all financial 
instruments measured at amortised cost, and 
financial assets measured at fair value through other 
comprehensive income are recognised in the income 
statement for all interest-bearing instruments on an 
accrual basis using the effective interest method. 
Interest income on all trading assets and financial 
assets mandatorily required to be measured at fair 
value through profit or loss is recognised using the 
contractual interest rate. The effective interest method 
is used to calculate the amortised cost of a financial 
asset or financial liability, and to allocate the interest 
income or interest expenses over the relevant period. 
The effective interest rate is the rate that exactly 
discounts estimated future cash payments or receipts 
over the expected life of the financial instrument, or a 
shorter period (when appropriate) to the gross carrying 
amount of the financial asset, or to the amortised 
cost of a financial liability. Interest income includes 
coupons earned on fixed-yield investments and trading 
securities, and accrued discounts and premiums on 
securities. The calculation of the effective interest rate 
includes all fees and points paid or received by parties 
to the contract and all transaction costs, but excludes 
future credit risk losses. 
Interest income is calculated by applying the effective 
interest rate to the gross carrying amount of financial 
assets other than credit-impaired assets.
When a financial asset becomes credit-impaired and 
is, therefore, classified in Stage 3, interest income is 
calculated by applying the effective interest rate to the 
net amortised cost of the financial asset. If the financial 
asset cures and is no longer credit-impaired, interest 
income is again calculated on a gross basis.
In the case of purchased or originated credit-impaired 
financial assets (POCI), the credit-adjusted effective 
interest rate is applied to the amortised cost of the 
financial asset from initial recognition. The credit-
adjusted effective interest rate is the interest rate that, 
at initial recognition, discounts the estimated future 
cash flows (including credit losses) to the amortised cost 
of the purchased or originated credit-impaired financial 
asset. At the NLB Group level, most POCI exposures 
relate to the initial recognition of non-performing 
exposures in the case of a business combination.
2. 11.  Fee and commission income  
and expenses
Fees and commission income and expenses mainly 
include those related to credit cards and ATMs, 
customer transaction accounts, payment services, 
investment funds, and commissions from guarantees. 
Fee and commission income are recognised at an 
amount that reflects the consideration to which the 
NLB Group expects to be entitled, in exchange for 
providing the services. The performance obligations, 
as well as the timing of their satisfaction, are identified 
and determined at the inception of the contract. The 
Group’s revenue contracts do not include multiple 
performance obligations.
When the NLB Group provides a service to its 
customers, the consideration is invoiced and generally 
due immediately upon satisfaction of a service 
provided at a point in time. When the service is 
provided over time, the consideration is invoiced and 
due in line with the contractual provisions. NLB Group 
has generally concluded that it is the principal in its 
revenue arrangements because it typically controls the 
services before transferring them to the customer.
Fees and commissions that are integral to the effective 
interest rate of financial assets and liabilities are 
presented within interest income or expenses. 
2. 12.  Dividend income
Dividends are recognised in the income statement 
within the line item ‘Dividend income’ when NLB 
Group’s right to receive payment has been established 
and an inflow of economic benefits is probable. In the 
consolidated financial statements, dividends received 
from associates, and joint ventures reduce the carrying 
value of the investment. 
2. 13.  Financial instruments 
a) Classification and measurement 
Financial instruments are initially measured at 
fair value plus or minus, in the case of a financial 
instrument not measured at fair value through 
profit or loss, transaction costs that are directly 
attributable to the acquisition or issue of the financial 
instrument. Subsequent measurement depends on the 
classification of the instrument.
Financial assets
All debt financial assets need to be assessed based 
on a combination of the Group’s business model for 
managing the assets and the instruments’ contractual 
cash flow characteristics. The measurement categories 
of financial assets are as follows:
- Financial assets, measured at amortised costs (AC);
- Financial assets at fair value through other 
comprehensive income (FVOCI);
- Financial assets held for trading (FVTPL); and 
- Non-trading financial assets, mandatorily at fair value 
through profit or loss (FVTPL).
Financial assets are measured at AC if they are held 
within a business model for the purpose of collecting 
contractual cash flows (‘held to collect’), and if cash 
flows are solely payments of principal and interest 
on the principal amount outstanding. After initial 
recognition, they are measured at the amortised cost 
using the effective interest method and are subject 
to impairment. Interest income calculated using the 
effective interest method, foreign exchange gains and 
losses, and impairment are recognised in profit or loss. 
Each of them is presented as a separate line item in the 
income statement. Any gain or loss on derecognition is 
recognised in profit or loss in line item ‘Gains less losses 

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from financial assets and liabilities not measured at fair 
value through profit or loss.’
Debt financial instruments are measured at FVOCI if 
they are held within a business model for the purpose of 
both collecting contractual cash flows and selling (‘held 
to collect and sell’), and if cash flows are solely payments 
of principal and interest on the principal amount 
outstanding. FVOCI results in the debt instruments 
being recognised at fair value in the statement of 
financial position and at the AC in the income statement. 
Interest income is calculated using the effective interest 
method, foreign exchange gains and losses, and 
impairments are recognised separately in the income 
statement. Other net gains and losses are recognised 
in other comprehensive income, until the instrument is 
derecognised. At derecognition of the debt financial 
instrument, the cumulative gains and losses previously 
recognised in other comprehensive income are 
reclassified to the income statement under the line item 
‘Gains less losses from financial assets and liabilities not 
classified at fair value through profit or loss.’
Equity instruments that are not held for trading may be 
irrevocably designated as FVOCI, with no subsequent 
reclassification of gains or losses to the income 
statement. Dividends are recognised as income in 
profit or loss unless the dividend clearly represents a 
recovery of part of the cost of the investment, in which 
case, such gains are recorded in other comprehensive 
income. Other net gains and losses are recognised 
in other comprehensive income and are never 
reclassified to profit or loss. In NLB Group, the most 
material equity instrument irrevocably designated as 
FVOCI is the investment in the National Resolution Fund 
(note 5.4.a). NLB Group decided to use this presentation 
alternative because the fund was established based 
on the law, and it has a highly regulated investment 
strategy in order to ensure safety, low risk, and the high 
liquidity of the fund.
All other financial assets are mandatorily measured at 
FVTPL, including financial assets within other business 
models such as financial assets managed at fair value 
or those held for trading and financial assets with 
contractual cash flows that are not solely payments 
of principal and interest on the principal amount 
outstanding. Net gains and losses, including any interest 
or dividend income, are recognised in profit or loss.
Financial liabilities
Financial liabilities are subsequently measured at the 
amortised cost or at fair value through profit or loss, 
when they are held for trading, derivative instruments, 
or the fair value designation is applied. 
Upon initial recognition, financial liability may be 
irrevocably designated as measured at fair value 
through profit or loss if that eliminates or significantly 
reduces a measurement or recognition inconsistency 
that would otherwise arise from measuring assets or 
liabilities or recognising the gains or losses on them on 
different bases, or if the liabilities are part of a group 
of financial instruments which are managed and 
their performance evaluated on a fair value basis in 
accordance with a documented risk management or 
investment strategy. 
Changes in the fair value of financial liabilities 
designated as measured at fair value through profit or 
loss are recognised in profit or loss, with the exception 
of movement in the fair value due to changes of NLB 
Group’s own credit risk. Such changes are presented 
in other comprehensive income with no subsequent 
reclassification to the income statement.
Other financial liabilities are subsequently measured 
at amortised cost using the effective interest method. 
Interest expenses and foreign exchange gains and 
losses are recognised in profit or loss. Any gain or loss 
on the derecognition of a financial liability is recognised 
in profit or loss. In the event of derecognition of a 
financial liability measured at amortised cost, the gains 
and losses are recognised in the line item ‘Gains less 
losses from financial assets and liabilities not measured 
at fair value through profit or loss.’ Gains and losses on 
disposals of financial liabilities designated as measured 
at fair value through profit or loss are also presented 
separately from those held for trading.
Assessment of NLB Group’s business model
NLB Group has determined its business model 
separately for each reporting unit within NLB Group, 
and is based on observable factors for different 
portfolios that best reflect how the Group manages 
groups of financial assets to achieve its business 
objective, such as:
- how the performance of the business model and 
the financial assets held within that business model 
are evaluated and reported to key management 
personnel;
- the risks that affect the performance of the business 
model and, in particular, the way those risks are 
managed;
- how the managers of the business are compensated 
(e.g., whether the compensation is based on the fair 
value of the assets or on collection of contractual cash 
flows); and
- the expected frequency, value, and timing of sales.
The business model assessment is based on 
reasonably expected scenarios without taking worst-
case and stress case scenarios into consideration. In 
general, the business model assessment of the Group 
can be summarised as follows: 
- Loans and deposits given are included in a business 
model ‘held to collect’ since the primary objective 
of NLB Group for the loan portfolio is to collect the 
contractual cash flows;
- Debt securities are divided into three business models:
• the first group of debt securities presents the ‘held 
for trading’ category;
• debt securities in the second group are held under 
a business model ‘held to collect and sell’ with the 
intention of collecting the contractual cash flows 
and sale of financial assets, and forms part of the 
Group’s liquidity reserves;
• the third part of debt securities is held within the 
business model for holding them with the objective 
to collect contractual cash flows.
With regard to debt securities within the ‘held to collect’ 
business model, the sales which are related to the 
increase of the issuers’ credit risk, sales made close to 
the final maturity, or sales in order to meet liquidity needs 
in a stress case scenario are permitted. Other sales, 
which are not due to an increase in credit risk may still be 
consistent with a held to collect business model if such 
sales are incidental to the overall business model, and: 
- are insignificant in value both individually and in 
aggregate, even when such sales are frequent;
- are infrequent even when they are significant in value.

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A review of instruments’ contractual cash flow 
characteristics (the SPPI test – solely payment of 
principal and interest on the principal amount 
outstanding)
The second step in the classification of the financial 
assets in portfolios being ‘held to collect’ and ‘held to 
collect and sell’ relates to the assessment of whether 
the contractual cash flows are consistent with the SPPI 
test. The principal amount reflects the fair value at 
initial recognition less any subsequent changes, e.g. 
due to repayment. The interest must represent only the 
consideration for the time value of money, credit risk, 
other basic lending risks, and a profit margin consistent 
with basic lending features. If the cash flows introduce 
more than de minimis exposure to risk or volatility 
that is not consistent with basic lending features, the 
financial asset is mandatorily measured at fair value 
through profit or loss.
NLB Group reviews the portfolio within ‘held to collect’ 
and ‘held to collect and sell’ for standardised products 
on a level of a product and for non-standardised 
products on a single exposure level. The Group has 
established a procedure for SPPI identification as 
part of regular investment process with defined 
responsibilities for primary and secondary controls. 
Special emphasis is put on new and non-standardised 
characteristics of loan agreements.
Accounting policy for modified financial assets
When contractual cash flows of a financial asset are 
modified, NLB Group assesses whether the cash flows 
of modified asset are substantialy different to the extent 
that it becomes a new financial asset. The following 
factors are, amongst others, considered when making 
such assessment: 
- reason for modification of cash flows;
- change in currency of the loan; 
- introduction of an equity feature;
- replacement of initially agreed debtor with a new 
debtor that is not related party to initial debtor; and
- if the modification changes the result of the SPPI test.
If the modification results in derecognition of a 
financial asset, the new financial asset is initially 
recognised at fair value, with the difference recognised 
as a derecognition gain or loss, to the extent that an 
impairment loss has not already been recorded. If 
the modification does not result in cash flows that are 
substantially different, the modification does not result 
in derecognition. In such cases, NLB Group recalculates 
the gross carrying amount of the financial asset and 
recognises modification gain or loss in the income 
statement. The gross carrying amount is recalculated 
as the present value of the renegotiated or modified 
contractual cash flows that are discounted at the 
financial asset’s original effective interest rate (or 
credit-adjusted effective interest rate for purchased or 
originated credit-impaired financial assets). 
b) Reclassification 
Financial assets can be reclassified when and only 
when NLB Group’s business model for managing those 
assets changes. The reclassification takes place from 
the start of the reporting period following the change. 
Such changes are expected to be very infrequent, and 
none occurred during the presented periods. Financial 
liabilities shall not be reclassified. 
c) Day one gains or losses
The best evidence of fair value at initial recognition 
is the transaction price (i.e., the fair value of the 
consideration given or received), unless the fair value 
of that instrument is evidenced by a comparison 
with other observable current market transactions 
in the same instrument (i.e., without modification or 
repackaging), or based on a valuation technique whose 
variables only include data from observable markets.
If the transaction price on a non-active market is 
different than the fair value from other observable 
current market transactions in the same instrument, or 
is based on a valuation technique whose variables only 
include data from observable markets, the difference 
between the transaction price and fair value is 
recognised immediately in the income statement (‘day 
one gains or losses’). 
In cases where the data used for valuation are not 
fully observable in financial markets, day one gains or 
losses are not recognised immediately in the income 
statement. The timing of recognition of deferred 
day one gains or losses is determined individually. 
It is either amortised over the life of the transaction, 
deferred until the instrument’s fair value can be 
determined using market observable inputs, or realised 
through settlement.
d) Derecognition
A financial asset is derecognised when the contractual 
rights to the cash flows from the financial asset expire, 
or when the financial asset is transferred, and the 
transfer qualifies for derecognition. A financial liability 
is derecognised only when it is extinguished, i.e., when 
the obligation specified in the contract is discharged, 
cancelled, or expires.
e) Write-offs
NLB Group writes off financial assets in their entirety 
or a portion thereof when it has no reasonable 
expectations of recovery. Criteria indicating that there 
is no reasonable expectation of recovery include 
default period, quality of collateral, and different 
stages of enforcement procedures. NLB Group may 
write off financial assets that are still subject to 
enforcement activities, but this does not affect its 
rights in the enforcement procedures. NLB Group still 
seeks to recover all amounts it is legally entitled to in 
full. A write-off reduces the gross carrying amount of 
a financial asset and allowance for the impairment. 
Any subsequent recoveries are credited to credit loss 
expenses. Write-offs and recoveries are disclosed in 
note 5.14.a and b). 
f) Fair value measurement principles
The fair value of financial instruments traded on active 
markets is based on the price that would be received to 
sell the assets or transfer liability (the exit price) being 
measured at the reporting date, excluding transaction 
costs. If there is no active market, the fair value of the 
instruments is estimated using discounted cash flow 
techniques or pricing models.
If discounted cash flow techniques are used, estimated 
future cash flows are based on management’s best 
estimates; and the discount rate is a market-based 
rate at the reporting date for an instrument with similar 
terms and conditions. If pricing models are used, inputs 
are based on market-based measurements at the 
reporting date.

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g) Derivative financial instruments and  
hedge accounting
Derivative financial instruments – including forward 
and futures contracts, swaps, and options – are 
initially recognised in the statement of financial 
position at fair value. Derivative financial instruments 
are subsequently re-measured at their fair value. 
Fair values are obtained from quoted market prices, 
discounted cash flow models, or pricing models, as 
appropriate. All derivatives are carried at their fair 
value within assets when the derivative position is 
favourable to NLB Group, and within liabilities when the 
derivative position is unfavourable to NLB Group. 
The method of recognising the resulting fair value gain 
or loss depends on whether the derivative is designated 
as a hedging instrument and, if so, the nature of the 
item being hedged. NLB Group designates certain 
derivatives as either:
- hedges of the fair value of recognised assets or 
liabilities or firm commitments (fair value hedge); 
- hedges of highly probable future cash flows 
attributable to a recognised asset or liability, or a 
highly probable forecasted transaction (cash flow 
hedge); or
- hedges of a net investment in a foreign operation (net 
investment hedge). 
Hedge accounting is used when certain criteria are 
met. NLB Group and NLB have exercised the option to 
continue applying the existing IAS 39 hedge accounting 
requirements in accordance with the policy choice 
permitted under IFRS 9. However, disclosures that are 
required by the IFRS 9-related amendments to IFRS 7 
‘Financial Instruments: Disclosures’ are implemented.
At the inception of the transaction, NLB Group 
documents the relationship between hedged items and 
hedging instruments, as well as its risk management 
objective, valuation methodology, and strategy for 
undertaking various hedge transactions. NLB Group 
also documents its assessment, both at the hedge 
inception and on an ongoing basis, of whether the 
derivatives used in hedging transactions are highly 
effective in offsetting changes in fair values or cash 
flows of hedged items. The actual results of a hedge 
must always fall within a range of 80–125%. 
Fair value hedge
Changes in the fair value of derivatives that are 
designated and qualify as fair value hedges are 
recognised in the income statement together with 
any changes in the fair value of the hedged asset 
or liability that are attributable to the hedged 
risk. Effective changes in the fair value of hedging 
instruments and related hedged items are reflected 
in ‘Fair Value Adjustments in Hedge Accounting’ 
in the income statement. Any ineffectiveness from 
derivatives is recognised immediately in the income 
statement, recorded in the same line as change in fair 
value of hedging instruments and hedged item if they 
are different. 
If a hedge no longer meets the hedge accounting 
criteria, the adjustment to the carrying amount of the 
hedged item for which the effective interest method is 
used is amortised to profit or loss over the remaining 
period to maturity. The adjustment to the carrying 
amount of a hedged equity security is included in the 
income statement upon disposal of the equity security. 
Cash flow hedge
The effective portion of changes in the fair value of 
derivatives that are designated and qualify as cash flow 
hedges is recognised in other comprehensive income. 
The gain or loss relating to the ineffective portion is 
immediately recognised in the income statement.
Amounts accumulated in equity are recycled as a 
reclassification from other comprehensive income 
to the income statement in the periods when the 
hedged item affects the profit or loss. When a hedging 
instrument expires or is sold, or when a hedge no 
longer meets hedge accounting criteria, any cumulative 
gain or loss existing in other comprehensive income 
and previously accumulated in equity at that time 
remains in other comprehensive income and in equity, 
and is recognised in profit or loss only when the 
forecasted transaction is ultimately recognised in the 
income statement. When a forecasted transaction is no 
longer expected to occur, the cumulative gain or loss 
that was reported in other comprehensive income is 
immediately transferred to the income statement.
Hedge of a net investment in a foreign operation 
Hedges of net investments in foreign operations are 
accounted for in consolidated financial statements 
similar to cash flow hedges. Any gain or loss on the 
hedging instrument relating to the effective portion 
of the hedge is recognised directly in equity. The gain 
or loss relating to the ineffective portion is recognised 
immediately in the consolidated income statement in 
‘Gains Less Losses on Financial Assets and Liabilities 
Held for Trading.’ Gains and losses accumulated in 
other comprehensive income are included in the 
consolidated income statement when the foreign 
operation is disposed of as part of the gain or loss on 
the disposal.
2. 14.  Allowances for financial assets
a) Expected credit losses for collective allowances
IFRS 9 applies an expected loss model that provides an 
unbiased and probability-weighted estimate of credit 
losses by evaluating a range of possible outcomes that 
incorporates forecasts of future economic conditions. 
The expected loss model requires NLB Group to 
recognise not only credit losses that have already 
occurred, but also losses that are expected to occur 
in the future. An allowance for expected credit losses 
(ECL) is required for all loans and other debt financial 
assets not measured at FVTPL, together with loan 
commitments and financial guarantee contracts. 
In the general model, the allowance is based on the 
expected credit losses associated with the probability 
of default in the next 12 months unless there has 
been a significant increase in credit risk since initial 
recognition, in which case, the allowance is based on 
the probability of default over the life of the financial 
asset (LECL). When determining whether the risk 
of default has increased significantly since initial 
recognition, the Group considers reasonable and 
supportable information that is relevant and available 
without undue cost or effort. This includes both 
quantitative and qualitative information and analysis, 
based on the Group’s historical data, experience, expert 
credit assessment, and incorporation of forward-
looking information. 

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Classification into stages
NLB Group prepared a methodology for ECL defining the 
criteria for classification into stages, transition criteria 
between stages, models for risk indicators calculation, 
forward-looking scenarios, and the validation of 
models. The Group classifies financial instruments into 
Stage 1, Stage 2, and Stage 3, based on the applied ECL 
allowance methodology as described below:
- Stage 1 – A performing portfolio: no significant 
increase of credit risk since initial recognition, NLB 
Group recognises an allowance based on 12-month 
period;
- Stage 2 – An underperforming portfolio: significant 
increase in credit risk (SICR) since initial recognition, 
NLB Group recognises an allowance for lifetime 
period; and
- Stage 3 – An impaired portfolio: NLB Group recognises 
lifetime allowances for these defaulted financial 
assets. 
The Bank has aligned its definition of credit impaired 
assets under IFRS 9 to the European Banking Authority 
(EBA) definition of non-performing loans (NPLs). The 
Bank uses a unified definition of past due and default 
exposures; defaulted clients are rated D, DF, or E based 
on the internal rating system and contain the clients 
with material delays over 90 days, as well as the clients 
that were assessed as unlikely to pay. All facilities of 
retail clients obtain a unified credit rating.
A significant increase in credit risk is assumed: 
- when a credit rating significantly deteriorates at the 
reporting date in comparison to the credit rating 
at initial recognition a significant deterioration is a 
3-notch rating decrease taking into consideration the 
NLB Group’s long rating scale (with nine performing 
rating classes) or deterioration from invest/invest 
with care to speculative investment rating grade on 
the short rating scale (with only three performing 
rating groups), 
- when a threefold increase of LPD since initial 
recognition is detected (comparing the LPD assessed 
using the PD curve calculated at instrument 
origination and the last available PD curve),
- when a financial asset has material delays over 
30 days with a healing period of three months and 
the materiality limit aligned with the one used as a 
default trigger (the materiality limit is aligned with 
the regulatory limit for default definition, the holding 
period of three months is applied),
- if NLB Group grants a forbearance to the borrower 
where the rules of forbearance expiry are aligned 
with the ECB Guidelines,
- if the legal entity is placed on the watch list or 
intensive care list,
- if a retail client is placed on the watch list based on 
features which lead to increased credit risk (such as 
spending habits, decreased employment security, 
political risk, etc.).
The methodology of credit rating for banks and 
sovereign classification depends on the existence or 
non-existence of a rating from international credit 
rating agencies – Fitch, Moody’s, or the S&P. Ratings 
are set on a basis of the average international credit 
rating. If there are no international credit ratings 
available, the credit rating classification is based on the 
internal Methodology Rating Classification for Financial 
Markets clients’ segments in NLB d.d. and NLB Group. 
For banks without an international credit rating, we 
obtain information from Bureau van Dijk, a Moody’s 
Analytics Company, using the modules BankScore and 
BankFocus. Additionally, information is obtained by an 
analyst from the annual reports with the assistance of 
the central relationship manager.
The classification into stages is based on the facility 
level. Nevertheless, occurring delays on one facility may 
trigger the stage deterioration of other facilities of the 
same client. When the SICR criteria no longer exist, the 
facility may be transferred to a more favourable stage 
subject to the prescribed cure period of three months.
The ECL for Stage 1 financial assets is calculated based 
on 12-month PDs or shorter period PDs, if the remaining 
maturity of the financial asset is shorter than one year. 
The 12-month PD already includes the macroeconomic 
impact effect. Allowances in Stage 1 are designed to 
reflect expected credit losses that had been incurred in 
the performing portfolio but have not been identified.
The ECL for Stage 2 financial assets is calculated based 
on lifetime PDs (LPD) because their credit risk has 
increased significantly since their initial recognition. 
This calculation is also based on a forward-looking 
assessment that considers several economic scenarios 
in order to recognise the probability of losses associated 
with the predicted macro-economic forecasts.
For financial instruments in Stage 3, the same treatment 
is applied as for those considered to be credit impaired. 
Exposures below the materiality threshold obtain 
collective allowances using a PD of 100%. Financial 
instruments will be transferred out of Stage 3 if they 
no longer meet the criteria of being credit-impaired 
after a probation period. Special treatment applies 
for purchased or originated credit-impaired financial 
instruments (POCI), where only the cumulative changes 
in lifetime expected losses since the initial recognition 
are recognised as a loss allowance.
The calculation of collective allowances is performed 
by multiplying the EAD (exposure at default) at the 
end of each month with an appropriate PD and LGD 
(loss-given default). The obtained result for each 
month is discounted to the present time using the 
original effective interest rate of the facility. For Stage 
1 exposures, the ECL only takes a 12-month period into 
account, while for Stage 2 or 3 all potential losses until 
the maturity date are included. Risk parameters are 
calculated separately for each of the three possible 
scenarios. The final ECL for each facility is calculated as 
a weighted average ECL for each scenario.
The EAD represents the anticipated outstanding 
amount owed by the obligor, which is determined as 
the sum of on-balance exposure and expected future 
drawings of the off-balance exposure. The drawings 
are assessed by applying the CCF (credit conversion 
factor) based on the Bank’s historic experience with 
similar types of facilities. 
The PD is the estimation of the likelihood of default 
over a given time horizon. The estimation is performed 
separately for each unique segment (corporate 
clients by size, institutions, or central government), or 
by product group (mortgage, consumer loans, and 
other retail products). Through the cycle, the PD is 
supplemented with the forward-looking aspect using 
three possible scenarios.
Risk parameter calculations are based on the data 
from each subsidiary, while the calculations and 
modelling are performed centrally. In the case where 

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the data samples are not sufficiently large, hurdle 
rates are applied based on the regulatory or other 
benchmarks.
Expected Life
When measuring ECL, NLB Group must consider the 
maximum contractual period over which the Group 
is exposed to credit risk. For certain revolving credit 
facilities that do not have a fixed maturity, the expected 
life is estimated based on the period over which the NLB 
Group is exposed to credit risk and where the credit 
losses would not be mitigated by management actions.
Forward-looking information
During 2024, NLB Group reviewed the IFRS 9 
provisioning by testing the relevant macroeconomic 
scenarios to accurately reflect the current 
circumstances and their future impacts. 
NLB Group established multiple scenarios (i.e., baseline, 
optimistic, and severe) for the ECL calculation, aiming 
to create a unified projection of macroeconomic and 
financial variables for the Group, aligned with the 
Bank’s consolidated view of the future of economic 
development in the SEE. The Group formed three 
probable scenarios with an associated probability of 
occurrence for forward-looking assessment of risk 
provisioning in the context of the IFRS 9. These IFRS 9 
macroeconomic scenarios incorporate the forward-
looking and probability-weighted aspects of the ECL 
impairment calculation. Both features may change 
when material changes in the future development of 
the economy are recognised and not embedded in 
previous forecasts.
The baseline scenario presents an expected forecast 
macroeconomic view for all the countries of the 
Group. This scenario is based on recent official and 
professional forecasts, with specific adjustments for 
individual countries of the Group. Key characteristics 
include decreasing inflation as an energy-related 
impact on goods and services prices abate, a slightly 
less tight labour market, GDP growth supported by 
declining interest rates and strong private consumption 
due to real wage growth, resilient labour market and 
positive expectations, industry and export activity 
pick-up, and limited spillover effects of financial system 
issues/major trading partners growth slowdown on the 
real economy. 
The alternative scenarios are based on plausible 
drivers of economic development for the next three 
years. The optimistic alternative scenario demonstrates 
supply-driven positive developments. Supply chains 
adapt swiftly and support optimistic economic stance 
– this keeps a lid on inflation pressures. Labour skill 
mismatches are addressed through targeted training 
programs. Automation and technology adoption create 
new job opportunities, offsetting any displacement. In 
the short-term, financing conditions ease, and business 
confidence rebounds. Consumer spending picks up, 
contributing to overall growth. The ECB considers both 
demand and supply factors when setting interest rates. 
In this scenario, the ECB maintains a dovish stance, 
easing aggressively until the inflation rebound towards 
the ECB target.
The severe alternative scenario paints a picture 
of bleak economic developments, where supply 
constraints, geopolitical tensions, technological 
shifts, and labour market disruption hinder economic 
recovery. Moreover, high public debt diverts funds from 
productive investments. Policymakers must navigate 
these challenges to ensure stability and sustainable 
growth. This adverse scenario results in a prolonged 
global recession, with growth falling well below the 
levels needed to achieve sustainable development 
goals in the mid-term. The ECB carefully considers both 
supply and demand factors when setting interest rates 
to prevent abrupt economy shifts.
All of the above scenarios are included in the calculation 
of expected credit losses in accordance with IFRS 9.

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Macroeconomic scenarios for explanatory variables, 
developed for each country in the NLB Group used in 
2024 (in %):
 
Optimistic scenario
Baseline scenario
Severe scenario
 
2024
2025
2026
2024
2025
2026
2024
2025
2026
Slovenia
 
 
 
 
 
 
 
 
 
Real GDP
2.9
3.3
3.8
1.9
2.5
3.0
0.8
0.4
2.4
Unemployment rate
4.0
3.8
3.6
4.2
4.2
4.0
4.7
6.2
6.6
EURIBOR (6 months)
1.7
1.5
1.8
2.9
2.6
2.6
3.9
3.6
3.7
Bosnia and Herzegovina
 
 
 
 
 
 
 
 
 
Real GDP
3.1
3.5
3.5
2.5
3.0
3.0
1.8
1.6
2.6
Unemployment rate
12.0
10.6
10.1
12.5
12.0
11.5
13.2
14.5
14.6
EURIBOR (6 months)
1.7
1.5
1.8
2.9
2.6
2.6
3.9
3.6
3.7
Montenegro
 
 
 
 
 
 
 
 
 
Real GDP
5.4
4.9
5.0
3.3
3.2
3.3
1.5
(0.7)
2.5
Unemployment rate
12.5
11.3
11.1
13.0
12.7
12.5
13.7
15.2
15.6
EURIBOR (6 months)
1.7
1.5
1.8
2.9
2.6
2.6
3.9
3.6
3.7
North Macedonia
 
 
 
 
 
 
 
 
 
Real GDP
3.8
4.2
4.2
2.6
3.2
3.2
1.4
0.7
2.6
Unemployment rate
12.2
10.9
10.7
12.7
12.4
12.2
14.4
18.2
19.2
EURIBOR (6 months)
1.7
1.5
1.8
2.9
2.6
2.6
3.9
3.6
3.7
Serbia
 
 
 
 
 
 
 
 
 
Real GDP
3.8
4.1
4.1
2.9
3.4
3.4
2.1
1.7
3.0
Unemployment rate
8.7
7.9
7.7
9.0
8.8
8.6
9.7
12.2
13.0
EURIBOR (6 months)
1.7
1.5
1.8
2.9
2.6
2.6
3.9
3.6
3.7
Kosovo
 
 
 
 
 
 
 
 
 
Real GDP
4.6
4.7
4.7
3.7
4.0
4.0
2.8
2.1
3.5
Unemployment rate
10.0
8.6
8.1
10.5
10.0
9.5
11.2
12.5
12.6
EURIBOR (6 months)
1.7
1.5
1.8
2.9
2.6
2.6
3.9
3.6
3.7

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Macroeconomic scenarios for explanatory variables, 
developed for each country in the NLB Group used in 
2023 (in %):
 
Optimistic scenario
Baseline scenario
Severe scenario
 
2023
2024
2025
2023
2024
2025
2023
2024
2025
Slovenia
 
 
 
 
 
 
 
 
 
Real GDP
2.4
3.4
2.5
0.6
2.2
2.5
(0.6)
0.4
0.7
Unemployment rate
3.9
4.0
4.1
4.0
4.2
4.2
4.5
5.0
5.3
EURIBOR (6 months)
2.4
2.1
2.2
2.7
2.3
2.3
4.6
4.5
4.6
Bosnia and Herzegovina
 
 
 
 
 
 
 
 
 
Real GDP
2.3
2.9
2.4
1.0
2.0
2.3
0.3
0.9
1.2
Unemployment rate
15.0
14.0
14.2
15.2
15.1
14.8
15.9
16.2
16.2
EURIBOR (6 months)
2.4
2.1
2.2
2.7
2.3
2.3
4.6
4.5
4.6
Montenegro
 
 
 
 
 
 
 
 
 
Real GDP
6.0
5.5
3.4
2.6
3.2
3.2
0.6
0.1
0.1
Unemployment rate
13.5
12.2
12.3
13.7
13.3
12.9
14.4
14.4
14.3
EURIBOR (6 months)
2.4
2.1
2.2
2.7
2.3
2.3
4.6
4.5
4.6
North Macedonia
 
 
 
 
 
 
 
 
 
Real GDP
3.6
4.3
3.3
1.6
3.0
3.3
0.3
1.1
1.4
Unemployment rate
13.7
12.7
12.8
13.9
13.7
13.4
15.3
16.0
16.3
EURIBOR (6 months)
2.4
2.1
2.2
2.7
2.3
2.3
4.6
4.5
4.6
Serbia
 
 
 
 
 
 
 
 
 
Real GDP
3.3
4.2
3.6
1.8
3.1
3.4
1.1
2.0
2.3
Unemployment rate
9.4
8.6
8.7
9.5
9.2
9.0
10.2
10.4
10.6
EURIBOR (6 months)
2.4
2.1
2.2
2.7
2.3
2.3
4.6
4.5
4.6
Kosovo
 
 
 
 
 
 
 
 
 
Real GDP
4.1
4.6
3.8
2.4
3.5
3.8
1.4
2.0
2.3
Unemployment rate
16.3
14.9
14.6
16.5
16.0
15.2
17.2
17.1
16.6
EURIBOR (6 months)
2.4
2.1
2.2
2.7
2.3
2.3
4.6
4.5
4.6
NLB Group formed three probable scenarios with an 
associated probability of occurrence for forward-
looking assessment of risk provisioning in the context 
of IFRS 9. IFRS 9 macroeconomic scenarios incorporate 
the forward-looking and probability-weighted 
aspects of ECL impairment calculation. Both features 
may change when material changes in the future 
development of the economy are recognised and not 
embedded in previous forecasts. On this basis, for the 
year 2024, NLB Group assigned weights of 20%–60%–
20% (alternative scenarios receiving 20% each, and the 
baseline scenario 60%).
Effects of changed risk parameters
The effects of the changed risk parameters on the 
amount of expected credit losses are disclosed in notes 
5.14. and 5.16.b). 
b) Individual assessment of allowances for impaired 
financial assets 
NLB Group assesses impairments of financial assets 
separately for all individually significant assets 
classified in Stage 3. The materiality threshold is set at 
a EUR 0.5 million exposure for legal entities, and EUR 
0.1 million for private persons on the level of NLB, while 
the Group members apply lower thresholds applicable 
to their portfolio size. All other financial assets obtain 
collective allowances.
The amount of loss is measured as the difference 
between the asset’s carrying amount and the 
present value of estimated future cash flows, which 
are discounted to the estimation date. The scenario 
of expected cash flows can be based on the ‘going 
concern’ assumption, where the cash flow from 
operations is considered along with the sale of collateral 
that is not crucial for future business. In the case of the 
‘gone concern’ principle, the repayments are based 
on expected cash flows from the sale of collateral. The 
expected payment from the collateral is calculated 
from the appraised market value of the collateral, the 
haircut is used as defined in the Haircut Methodology, 
and discounted. Off-balance sheet liabilities are also 
assessed individually and, where necessary, related 
allowances are recognised as liabilities.
The carrying amount of financial assets measured 
at amortised cost is reduced through an allowance 
account and the loss is recognised in the income 
statement line item ‘Impairment of financial assets.’ 
If the number of allowances for ECL decreases 
subsequently due to an event occurring after the 

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impairment was recognised (e.g., repayment in the 
collection process exceeds the assessed expected 
payment from collateral), the reversal of the loss is 
recognised as a reduction in the allowance account, 
and the gain is recognised in the same income 
statement item. For off-balance exposures, the amount 
of ECL is recognised in the statement of financial 
position in the line item ‘Provisions’ and in the income 
statement in the line item ‘Provisions for credit losses.’
The ECLs for debt instruments measured at fair 
value through other comprehensive income do 
not reduce the carrying amount of these financial 
assets in the statement of financial position, which 
remains at fair value. Instead, an amount equal to 
the allowance that would arise if the assets were 
measured at amortised cost is recognised in other 
comprehensive income as an accumulated impairment 
amount, with a corresponding charge to profit or 
loss. The accumulated loss recognised in other 
comprehensive income is recycled to the profit or loss 
upon derecognition of the assets, or when the amount 
of allowances for ECL decreases due to an event 
occurring after the impairment was recognised.
2. 15.  Forborne loans
A forborne loan (or restructured financial asset) arises 
as a result of a debtor’s inability to repay a debt under 
the originally agreed terms, either by modifying the 
terms of the original contract (via an annex) or by 
signing a new contract under which the contracting 
parties agree the partial or total repayment of the 
original debt. When receivables from the client receive 
restructuring status, the debtor must be classified in the 
rating grade C or lower. 
The definitions of forborne loans closely follow 
definitions that were developed by the European 
Banking Authority (EBA). These definitions aim to 
achieve comprehensive coverage of exposures to which 
forbearance measures have been extended.
The accounting treatment of forborne loans depends 
on the type of restructuring. When NLB Group embarks 
on a forborne loan via the modified terms of repayment 
proceeding from extending the deadline for the 
repayment of the principal and/or interest, and/or a 
forbearance of the repayment of the principal, and/
or interest or a reduction in the interest rate, and/or 
other expenses, it adjusts the carrying amount of the 
forborne loan on the basis of the discounted value of 
the estimated future cash flows under the modified 
terms, and recognises the resulting effect in profit or 
loss. In the event of the reduction of a claim against the 
debtor via the reduction in the amount of the claims 
as a result of a contractually agreed debt waiver and 
ownership restructuring or debt to equity swap, NLB 
Group derecognises the claim in the part relating to 
the write-down or the contractually agreed upon debt 
waiver. The new estimate of the future cash flows for 
the residual claim, not yet written down, is based on an 
updated estimate of the probability of loss. NLB Group 
considers the debtor’s modified position, the economic 
expectations, and the collateral of the forborne loan. 
When NLB Group is embarking on the forborne loan by 
taking possession of other assets (i.e., property, plant, 
and equipment; securities; and other financial assets), 
including investments in the equity of debtors obtained 
via debt-to-equity swaps, it recognises the acquired 
assets in the statement of financial position at fair 
value, recognising the difference between the fair value 
of the asset and the carrying amount of the eliminated 
claim in profit or loss.
Forborne exposures may be identified in both the 
performing and non-performing parts of the portfolio. 
Where the forborne loan is classified in the non-
performing part of the portfolio, it can be reclassified 
to the performing part when exposure is no longer 
considered as impaired or defaulted, when determined 
amounts were repaid, when one year has passed 
from the latest of the events defined (introduction of 
forbearance, classification in the non-performing part, 
repayment of the last overdue amount, end of the grace 
period), and after the introduction of forbearance there 
have been no overdue amounts or doubts concerning 
the repayment of the entire exposure, under the terms 
and conditions after the forbearance. The absence of 
doubt is confirmed by analysis of the financial situation 
of the debtor. The forborne status is withdrawn when:
- at least a 2-year probation period has passed since 
the latest of:
• the moment of extending the restructuring 
measures, or
• the forborne exposure was deemed performing;
- regular payments of the principal or interest were 
made, in a substantial total amount, during at least 
half the probation period;
- no exposure, in the probation period, is more than 30 
days in default of more than EUR 100;
- the client fulfils determined financial indicators.
In the case of a deferral of payment approved due to 
the COVID-19 crisis, the probation period is extended 
for the period of deferral.
2. 16.  Repossessed assets
In certain circumstances, assets are repossessed 
following the foreclosure on loans that are in default. 
Repossessed assets are initially recognised in the 
financial statements at their fair value and classified in 
the appropriate category according to their purpose 
and are sold as soon as it is feasible in order to reduce 
exposure (note 6.1.l). After initial recognition, the 
repossessed assets are measured and accounted for in 
accordance with the policies applicable to the relevant 
asset categories. Non-financial repossessed assets 
mainly represent items of real estate that NLB Group 
classifies within investment properties measured in 
accordance with an IAS 40 Investment property (note 
2.21.), and other assets measured in accordance with 
IAS 2 Inventories. 
Real estate obtained as collateral from the foreclosure 
of loans and receivables, classified as other assets 
are initially recognised at fair value less costs to sell 
(realisable value), wherein only the direct costs of 
sales can be considered, but up to the amount of gross 
carrying amount of foreclosed loan. At subsequent 
measurement, the realisable value is verified at least 
annually. Valuations of the fair value of real estate are 
performed by certified real estate appraisers. The real 
estate is impaired when the carrying value exceeds the 
realisable value. The effect of impairment is recognised 
as the impairment of other assets, and the reversal 
of impairment as income from the reversal of the 
impairment of other assets. 
2. 17.  Offsetting
Financial assets and liabilities are offset, and the net 
amount reported in the statement of financial position 

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when there is a legally enforceable right to offset the 
recognised amounts, and there is an intention to settle 
on a net basis, or to realise the asset and settle the 
liability simultaneously.
2. 18.  Sale and repurchase 
agreements
Securities sold under sale and repurchase agreements 
(repos) are retained in the financial statements, and the 
counterparty liability is recognised in financial liabilities 
measured at an amortised cost. Securities sold subject 
to sale and repurchase agreements are reclassified in 
the financial statements as pledged assets when the 
transferee has the right by contract or custom to sell or 
re-pledge the collateral. Securities purchased under 
agreements to resell (reverse repos) are presented as 
loans to other banks or customers, as appropriate.
In financial statements, the difference between the sale 
and repurchase price is treated as interest and accrued 
over the life of the repo agreements using the effective 
interest method.
2. 19.  Property and equipment
All items of property and equipment are initially 
recognised at cost. They are subsequently measured 
at cost less any accumulated depreciation and any 
accumulated impairment loss.
Each year, NLB Group assesses whether there are 
indications that property and equipment may be 
impaired. If any such indication exists, the recoverable 
amounts are estimated. The recoverable amount 
is the higher of the fair value less costs to sell and 
value in use. If the recoverable amount exceeds the 
carrying value, the assets are not impaired. If the 
carrying amount exceeds the recoverable amount, the 
difference is recognised as an impairment loss in the 
income statement. 
Items of a largely independent property and 
equipment which do not generate cash flows are 
included in the cash-generating unit and later tested 
for possible impairment.
Depreciation is calculated on a straight-line basis over 
the assets’ estimated useful lives. The following annual 
depreciation rates were applied:
NLB Group and NLB
in %
Buildings
2 – 5
Leasehold improvements
5 – 25
Computers
12.5 – 50
Furniture and equipment
10 – 33.3
Motor vehicles
10 – 25
Depreciation does not begin until the assets are 
available for use.
The assets’ residual values and useful lives are reviewed 
and adjusted if appropriate on each reporting date. 
Gains and losses on the disposal of items of property 
and equipment are determined as the difference 
between the sale proceeds and their carrying amount, 
and are recognised in the income statement. 
Maintenance and repairs are charged to the income 
statement during the financial period in which they 
are incurred. Subsequent costs that increase future 
economic benefits are recognised in the carrying amount 
of an asset, and the replaced part, if any, is derecognised.
2. 20.  Intangible assets
Intangible assets include software licenses, goodwill 
(note 2.6.), and identifiable intangible assets acquired 
in a business combination. Intangible assets other than 
goodwill, have a finite useful life and are in the statement 
of financial position stated at cost, less accumulated 
amortisation and impairment losses. Amortisation is 
calculated on a straight-line basis at rates designed 
to write-down the cost of an intangible asset over 
its estimated useful life. The core banking system is 
amortised over a period of 10 years, and other software 
over a period of three to five years. Amortisation does 
not begin until the assets are available for use. 
The identifiable intangible assets acquired in a 
business combination and recognised separately from 
goodwill, are recorded at fair value on the acquisition 
date if the intangible asset is separable or arises 
from contractual or other legal rights. After initial 
recognition, intangible assets acquired in a business 
combination are measured in accordance with IAS 38 
Intangible Assets. Other intangible assets acquired in a 
business combination (note 5.10.) relate to core deposits 
and trade name. Their useful life is assessed to be five 
years. Amortisation of a trade name is calculated on a 
straight-line basis, while for core deposits accelerated 
amortisation is applied, since it better reflects the 
pattern of the asset’s consumption.
2. 21.  Investment properties
Investment properties include properties held to 
earn rentals, or to increase the value of a long-term 
investment, rather than to be used by NLB Group. 
Investment properties are carried at fair value 
determined by a certified appraiser. Fair value is 
based on current market prices. Any gain or loss 
arising from a change in the fair value is recognised in 
the income statement. 
2. 22.  Non-current assets and 
disposal groups classified as 
held for sale
Non-current assets and disposal groups are classified 
as held for sale if their carrying amount will be 
recovered through a sale transaction rather than 
through continuing use. This condition is deemed to 
be met only when the sale is highly probable, and the 
asset is available for immediate sale in its present 
condition. Management must be committed to the sale, 
which should be expected to qualify for recognition 
as a completed sale within one year from the date of 
classification. Non-current assets and disposal groups 
classified as held for sale are measured at the lower of 
the assets’ previous carrying amount and fair value less 
costs to sell. 
In the case of business combinations, NLB Group 
measures an acquired non‑current asset (or disposal 
group) that is classified as held for sale at the 
acquisition date in accordance with IFRS 5 Non‑current 
Assets Held for Sale and Discontinued Operations at 
fair value less costs to sell. 
During subsequent measurement, certain assets and 
liabilities of a disposal group that are outside the scope 
of IFRS 5 measurement requirements are measured 
in accordance with the applicable standards (e.g., 

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deferred tax assets, assets arising from employee 
benefits, financial instruments, investment property 
measured at fair value, and contractual rights under 
insurance contracts). Tangible and intangible assets 
are not depreciated. The effects of sale and valuation 
are included in the income statement as a gain or loss 
from non-current assets held for sale.
Liabilities directly associated with disposal groups are 
reclassified and presented separately in the statement 
of financial position.
2. 23.  Accounting for leases
A lease is a contract, or part of a contract which creates 
enforceable rights and obligations and conveys the 
right to control the use of an identified asset for a 
period of time in exchange for a consideration. Thus, 
IFRS 16 requires determination whether a contract is, or 
contains, a lease. 
NLB Group as a lessee
NLB Group recognises a liability to make lease 
payments and an asset representing the right to use the 
underlying asset (i.e., the right-of-use asset) during the 
lease term for all leases, except for short-term leases 
and leases of low-value. Short-term leases are defined 
as those which at the commencement date have a lease 
term of 12 months or less without the option to purchase 
the underlying asset. Leases of underlying assets with a 
value, when new, lower, or equal to EUR 5 thousand are 
defined as low value leases, and are thus recognised as 
expenses on a straight-line basis over the lease term.
Right-of-use assets
At the commencement date, NLB Group measures 
the right-of-use asset at cost. The cost of right-of-
use assets consists of the amount of lease liabilities 
recognised, the initial direct costs incurred, an 
estimate of costs to be incurred by the lessee in 
dismantling and removing the underlying asset to 
the condition required by the terms and conditions of 
the lease and lease payments made at or before the 
commencement date less any lease incentives received. 
After the commencement date, NLB Group measures 
the right-of-use asset using a cost model (the asset 
is measured at cost, reduced by any accumulated 
depreciation and impairment losses, and adjusted for 
any remeasurement of lease liabilities) and recognises 
depreciation of the right-of-use assets on a straight-
line basis over the lease term, and (separately) interest 
on the lease liabilities. In the statement of financial 
position, right-of-use assets are presented in the line 
item ‘Property and equipment.’
Lease liabilities
At the commencement date, NLB Group measures 
the lease liability at the present value of the lease 
payments that are not paid at that date. The lease 
payments consist of fixed payments, variable lease 
payments that depend on an index or a rate, amounts 
expected to be paid under residual value guarantees, 
the exercise price of a purchase option if there exists 
a reasonable certainty for it to be exercised, and 
payments of penalties for terminating the lease if the 
lease term suggests reflects exercising the option to 
terminate. Subsequently (after the commencement 
date), NLB Group measures the lease liability by: 
- increasing the carrying amount to reflect interest on 
the lease liability;
- reducing the carrying amount to reflect the lease 
payments made; 
- remeasuring the carrying amount to reflect any 
reassessment or lease modifications.
In the statement of financial position, lease liabilities 
are presented in the line item ‘Other financial liabilities.’
NLB Group as a lessor
Payments under operating leases are recognised 
as income on a straight-line basis over the period of 
the lease. Assets leased under operating leases are 
presented in the statement of financial position as 
investment property or as property and equipment. 
NLB Group classifies a lease as a finance lease when 
the risks and rewards incidental to ownership of a 
leased asset lie with the lessee. When assets are leased 
under a finance lease, the present value of the lease 
payments is recognised as a receivable. Income from 
finance lease transactions is amortised over the lifetime 
of the lease using the interest rate implicit in the lease. 
Finance lease receivables are recognised at an amount 
equal to the net investment in the lease, /including the 
unguaranteed residual value and any initial direct costs 
of the lessor.
Sale-and-leaseback transactions
NLB Group also enters into sale-and-leaseback 
transactions (in which NLB Group is primarily a 
lessor) under which the leased assets are purchased 
from, and then leased back to the lessee. These 
contracts are classified as finance leases or 
operating leases, depending on the contractual terms 
of the leaseback agreement.
Leases recognised in a business combination
In most leases acquired in business combinations, 
the acquiree is the lessee. For such leases, NLB Group 
applies the IFRS 16 initial measurement provisions 
(with exceptions for leases with remaining term of 12 
months or less and low value leases), and recognises 
the acquired lease liability as if the lease contract was a 
new lease at the acquisition date. The right-of-use asset 
is measured at an amount equal to the recognised 
liability. There are no favourable or unfavourable terms 
of the leases relative to market terms, which would 
require the adjustment of the right-of-use assets. 
2. 24.  Cash and cash equivalents 
For the purpose of the statement of cash flows, cash 
and cash equivalents comprise cash and balances 
with central banks, and other demand deposits at 
banks, loans to banks, and debt securities not held for 
trading with an original maturity of up to three months. 
Cash and cash equivalents are disclosed under the 
cash flow statement. 
2. 25.  Borrowings, deposits, and 
issued debt securities with 
characteristics of debt
Loans and deposits received and issued debt securities 
are initially recognised at fair value. Borrowings are 
subsequently measured at the amortised cost. The 
difference between the value at initial recognition and 
the final value is recognised in the income statement as 
interest expenses, applying the effective interest rate. 
Repurchased own debt is disclosed as a reduction of 
liabilities in the statement of financial position. The 
difference between the book value and the price at 
which own debt was repurchased is disclosed in the 
income statement.

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2. 26.  Other issued financial 
instruments with 
characteristics of equity
Upon initial recognition, other issued financial 
instruments are classified in part or in full as equity 
instruments if the contractual characteristics of the 
instruments are such that NLB Group must classify 
them as equity instruments in accordance with IAS 32 
Financial Instruments: Presentation. An issued financial 
instrument is only considered an equity instrument 
if that instrument does not represent a contractual 
obligation for payment.
Issued financial instruments with characteristics of 
equity are recognised in equity in the statement of 
financial position. Transaction costs incurred for issuing 
such instruments are deducted from retained earnings. 
The corresponding interest is recognised directly in 
retained earnings. 
The carrying value of an issued financial instrument 
with characteristics of equity is presented in the 
statement of changes in equity in the line item ‘Other 
Equity Instruments.’
2. 27.  Provisions
Provisions are recognised when NLB Group has a 
present legal or constructive obligation as a result 
of past events, and it is probable that an outflow 
of resources embodying economic benefits will be 
required to settle the obligation, and a reliable estimate 
of the amount of the obligation can be made. They 
are recognised in the amount that is the best estimate 
of the expenditure required to settle the present 
obligation at the end of the reporting period. The 
provision assessment considers:
- the likelihood of demonstrating compliance with 
information duties,
- the potential outcomes of ongoing court cases,
- the uncertainty surrounding the final resolution and 
timing of disputes,
- the estimation of legal costs, and the statute of 
limitations on claims.
When the effect of the time value of money is material, 
NLB Group determines the level of provisions by 
discounting the expected cash flows at a pre-tax rate 
reflecting the current rates specific to the liability.
2. 28.  Contingent liabilities and 
commitments
Financial and non-financial guarantees
Financial guarantees are contracts that require the 
issuer to make specific payments to reimburse the 
holder for a loss it incurs because a specific debtor fails 
to make payments when due, in accordance with the 
terms of debt instruments. Such financial guarantees 
are given to banks, financial institutions, and other 
bodies on behalf of the customer to secure loans, 
overdrafts, and other banking facilities.
The issued guarantees covering non-financial 
obligations of the clients represent the obligation of 
the Bank (guarantor) to pay if the client fails to perform 
certain works in accordance with the terms of the 
commercial contract. Financial and non-financial 
guarantees are initially recognised at fair value, 
which is usually evidenced by the fees received. The 
fees are amortised to the income statement over the 
contract term using the straight-line method. NLB 
Group’s liabilities under guarantees are subsequently 
measured at the greater of:
- the initial measurement, less amortisation calculated 
to recognise fee income over the period of guarantee; 
or 
- ECL provisions as set out in note 2.14.
Documentary letters of credit
Documentary (and standby) letters of credit constitute 
a written and irrevocable commitment of the issuing 
(opening) bank on behalf of the issuer (importer) to 
pay the beneficiary (exporter) the value set out in the 
documents by a defined deadline:
- if the letter of credit is payable on sight; and
- if the letter of credit is payable for deferred payment, 
the bank will pay according to the contractual 
agreement when and if the beneficiary (exporter) 
presents the bank with documents that are in line 
with the conditions and deadlines set out in the letter 
of credit. 
A commitment may also take the form of a letter 
of credit confirmation, which is usually done at the 
request or authorisation of the issuing (opening) 
bank and constitutes a firm commitment by the 
confirming bank, in addition to that of the issuing bank, 
which independently assumes a commitment to the 
beneficiary under certain conditions.
Other contingent liabilities and commitments
Other contingent liabilities and commitments 
represent undrawn loan commitments to extend credit, 
uncovered letters of credit, and other commitments.
The nominal contractual values of guarantees, letters 
of credit, and undrawn loan commitments where the 
loan agreed to be provided is on market terms, are not 
recognised in the statement of financial position.
Contingent liabilities recognised in a  
business combination 
A contingent liability recognised in a business 
combination is initially measured at its fair value and 
is recognised in the statement of financial position in 
the line item ‘Provisions.’ After initial recognition, it is 
measured at the higher of:
- the amount that would be recognised in accordance 
with IAS 37 Provisions, Contingent Liabilities, and 
Contingent Assets; or 
- the amount initially recognised less, if appropriate, 
the cumulative amount of income recognised in 
accordance with the principles of IFRS 15 Revenue 
from Contracts with Customers. This requirement does 
not apply to contracts accounted for in accordance 
with IFRS 9.
2. 29.  Taxes
Income tax expenses are comprised of current and 
deferred income tax. 
Current corporate income tax in NLB Group is 
calculated on taxable profits at the applicable tax 
rate in the respective jurisdiction. Income tax rates 
within NLB Group ranges from 9 to 32%. The corporate 
income tax rate for 2024 in Slovenia was 22% (2023: 
19%). According to the Reconstruction, Development 
and Provision of the Financial Resources Act, the 
corporate income tax rate is increased to 22% from 
2024 to 2028. 

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Current and deferred taxes are recognised in profit or 
loss, except to the extent that they relate to a business 
combination or taxes related to effects recognised 
directly in equity (deferred tax related to the fair value 
re-measurement of financial assets measured at fair 
value through other comprehensive income, cash flow 
hedges, and actuarial gains and losses on defined 
benefit pension plans is charged or credited directly to 
other comprehensive income).
Deferred income tax is calculated using the balance 
sheet liability method for temporary differences arising 
between the tax bases of assets and liabilities, and their 
carrying amounts for financial reporting purposes. 
Deferred tax assets are recognised if it is probable 
that future taxable profit will be available in the 
foreseeable future against which the temporary 
differences can be utilised.
Deferred tax assets and liabilities are measured at 
tax rates enacted or substantively enacted at the end 
of the reporting period that are expected to apply to 
the period when the asset is realised, or the liability is 
settled. At each reporting date, NLB Group reviews the 
carrying amount of deferred tax assets and assesses 
future taxable profits against which temporary taxable 
differences can be utilised.
Deferred tax assets for temporary differences arising 
from impairments of investments in subsidiaries, 
associates and joint ventures are recognised only to the 
extent that it is probable that: 
- the temporary differences will be reversed in the 
foreseeable future; and
- taxable profit will be available.
NLB Group recognises a deferred tax liability for 
all taxable temporary differences associated with 
investments in subsidiaries to the extent that NLB is 
able to control the timing of reversal of the temporary 
differences, and that it is probable that the 
temporary differences will reverse in the foreseeable 
future. As NLB controls the dividend policy of its 
subsidiaries, NLB Group recognised the deferred tax 
liability on withholding tax payable on future planned 
dividend pay-out.
In the case of business combination, deferred tax 
balances are recognised if related to temporary 
differences and carry-forwards of an acquiree that 
exist at the acquisition date, or if they arise as a result 
of the acquisition. Income taxes are measured in 
accordance with IAS 12 Income Taxes.
In accordance with the amendment to Slovenian 
corporate income tax law effective from January 1, 
2025, tax losses can be carried forward to subsequent 
periods for a maximum of five years after the period 
in which they occurred. Based on the transitional 
provision, accumulated unused old tax losses, incurred 
before the entry into force, expire in the in five years 
(until 2029). Prior to 2025, Slovenian legislation did not 
set deadlines by which uncovered tax losses expire.
A tax on financial services is a tax on fees, paid for 
prescribed financial services rendered (financial 
services, exempt from value-added tax (with the 
exception of securities transactions) and the services 
of insurance brokers and agents), paid in Slovenia. 
The tax rate is 8.5% (2023: 8.5%) and the tax is paid 
monthly. Given that the tax on financial services is 
classified as a sales tax, it reduces accrued revenues in 
the financial statements.
For the years 2024-2028 tax on banks’ balance sheets 
was introduced in Slovenia. The tax is recognised in 
other general and administrative expenses.
2. 30.  Fiduciary activities
NLB Group provides asset management services to 
its clients. Assets held in a fiduciary capacity are not 
reported in NLB Group’s financial statements as they do 
not represent assets of NLB Group. Fee and commission 
income and expenses relating to fiduciary activities are 
generally recognised in the income statement when the 
service has been provided (see also note 2.11.). Fee and 
commission income charged for this type of service is 
broken down by items in note 4.3.b). Further details on 
transactions managed on behalf of third parties are 
disclosed in note 5.25. 
Based on the requirements of Slovenian legislation, 
NLB Group has, in note 5.25., additionally disclosed 
the assets and liabilities on accounts used to 
manage financial assets from fiduciary activities, i.e., 
information related to the receipt, processing, and 
execution of orders and related custody activities.
2. 31.  Employee benefits
Employee benefits include:
- short-term employee benefits (such as salary, 
compensations, annual holiday allowance, separation 
allowance, and non-monetary benefits);
- reimbursement of commuting costs, meal allowance, 
compensation for use of own resources;
- retirement indemnity bonuses (post-employment 
benefits);
- other employment benefits (jubilee long-service 
benefits, voluntary supplementary pension insurance);
- variable remuneration. 
Short-term employee benefits are recognised in the 
period to which they relate and included in the income 
statement line item ‘Administrative expenses.’ Among 
others, they include the payment of contributions for 
pension and disability insurance, which according to 
Slovenian local legislation (for employer) amount to 
8.85% of the gross salaries.
According to legislation, employees retire after they 
fulfil certain conditions and are entitled to a lump-sum 
severance payment. Employees are also entitled to a 
long-service bonus for every 10 years of continuous 
service in NLB and its predecessor companies. 
These obligations are measured at the present value 
of future cash outflows considering future salary 
increases and other conditions, and then apportioned 
to past and future employee service based on the 
benefit plan’s terms and conditions.
Service costs are included in the income statement 
in the line item ‘Administrative expenses’ as defined 
benefit costs, while interest expenses on the defined 
benefit liability are recognised in the line item ‘Interest 
and similar expenses.’ These interest expenses 
represent the change during the period in the defined 
benefit liability that arises from the passage of time. For 
post-employment benefits, actuarial gains and losses 
from the effect of changes in actuarial assumptions 
and experience adjustments (differences between 

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the realised and expected payments) are recognised 
in other comprehensive income under the line item 
‘Actuarial Gains/(Losses) on Defined Benefit Pensions 
Plans,’ and will not be recycled to the income statement. 
Actuarial gains and losses that relate to other 
employment benefits are recognised in the income 
statement as defined benefit costs. In the statement of 
financial position, liabilities for short-term employee 
benefits are included in the line item ‘Other liabilities,’ 
while liabilities for post-employment benefits and other 
employment benefits (jubilee long-service benefits) are 
included in the line item ‘Provisions.’
In the case of a business combination, employee 
benefits are recognised and measured in accordance 
with IAS 19 Employee Benefits, i.e., not at fair value.
2. 32.  Share-based  
payment transactions
Cash-settled share-based payment transactions
If certain conditions are met, members of the 
Management Board and employees performing special 
work (i.e., those who can significantly impact the risk 
profile of the Group in the scope of their tasks and 
activities) receive part of their variable remuneration in 
the form of financial instruments, whose value is linked 
to the value of NLB share. Upon expiration of the legally 
prescribed period (up to five years), beneficiaries 
receive cash payments depending on the value of a 
NLB share. The first contracts, including share-based 
payment transactions, were concluded in the second 
quarter of 2022.
In the statement of financial position, a liability 
is recognised in the line item ‘Financial liabilities 
measured at fair value through profit or loss.’ Its fair 
value is measured initially and at each reporting date 
up to and including the settlement date, with changes in 
fair value recognised in the income statement line item 
‘Gains less losses from financial liabilities measured at 
fair value through profit or loss.’
Equity-settled share-based payment transactions
NLB Group does not have any equity-settled share-
based payment transactions.
2. 33.  Share capital
Dividends on ordinary shares
Dividends on ordinary shares are recognised in 
equity in the period in which they are approved by 
NLB’s shareholders.
Treasury shares
If NLB or another member of NLB Group purchases 
NLB shares, the consideration paid is deducted from 
the total shareholders’ equity as treasury shares. If 
such shares are subsequently sold, any consideration 
received is included in equity. If NLB shares are 
purchased by NLB itself or other NLB Group entities, 
NLB creates reserves for treasury shares in equity.
Share issue costs
Costs directly attributable to the issue of new shares 
are recognised in equity as a reduction in the share 
premium account.
2. 34.  Segment reporting
Operating segments are reported in a manner 
consistent with internal reporting to the Management 
Board of the Bank, which is the executive body that 
makes decisions regarding the allocation of resources 
and assesses the performance of a specific segment. 
Transactions between organisational units (OUs) are 
managed under normal operating conditions. Interest 
income among individual OUs in the parent bank (NLB) 
is allocated using a fund transfer pricing method and 
shown within the net interest income of each OU. Net 
non-interest income is allocated to the OU that actually 
provides the service that generates income. Direct costs 
are attributed to the segment that is directly related to 
the provided service, and indirect costs (costs which 
service centres provide for profit centres) are attributed 
to the segment for which the service is provided, 
whereas overhead costs are allocated according to 
general keys. External net income is the net income of 
NLB Group from the consolidated income statement. 
Income tax is not allocated between segments. Analysis 
by segment for NLB Group is presented in note 7.
In accordance with IFRS 8, NLB Group has the following 
reportable segments: Retail Banking in Slovenia, 
Corporate and Investment Banking in Slovenia, 
Strategic Foreign Markets, Financial Markets in 
Slovenia, Non-core members, and Other Activities.
2. 35.  Critical accounting estimates 
and judgments in applying 
accounting policies 
NLB Group’s financial statements are influenced by 
accounting policies, assumptions, estimates, and 
management’s judgment. NLB Group makes estimates 
and assumptions that affect the reported amounts of 
assets and liabilities within the next financial year. All 
estimates and assumptions required in conformity with 
the IFRS are best estimates undertaken in accordance 
with the applicable standard. Estimates and judgments 
are evaluated on a continuing basis, and are based 
on past experience and other factors, including 
expectations with regard to future events.
a) Allowances for expected credit losses on loans  
and advances
NLB Group monitors and checks the quality of the 
loan portfolio at the individual and portfolio levels 
to continuously estimate the necessary allowances 
for ECL. NLB Group creates individual allowances for 
individually significant financial assets attributed to 
Stage 3. Such an assignment is based on information 
regarding the fulfilment of contractual obligations 
or other financial difficulties of the debtor, and other 
important facts. Individual assessments are based on 
the expected discounted cash flows from operations 
and/or the assessed expected payment from collateral.
Allowances are assessed collectively for financial 
assets assigned to Stage 1 or 2, or for financial assets in 
Stage 3 with exposure below the materiality threshold. 
Disclosure regarding allowances by stages are 
disclosed in notes 5.14., 5.16. and 6.1.j). The ECL in this 
group of assets are estimated based on expected value 
of risk parameters combining the historic movements 
with the future macroeconomic predictions for three 
separate scenarios. The models used to estimate future 
risk parameters are validated and back-tested on a 
regular basis to make the loss estimations as realistic 
as possible.

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NLB Group applies three different macroeconomic 
scenarios to collectively assess the allowances for 
credit risk: optimistic, baseline, and severe scenario. 
The key features of each scenario are described in 
note 2.14.a) Forward-looking information. Recognised 
allowances represent a weighted average of the results 
of the three scenarios.
In terms of credit risk parameters, the scenarios differ 
in the level of default rates (transfer of assets from 
performing to non-performing status) and loss rates 
(the % of exposure that will not be repaid in case of 
default occurrence). Applying a 100% probability on 
each of the scenario provides an overview of severity or 
optimism reflected in the two remaining scenarios. 
The results for NLB Group show the following deviations 
of the severe and optimistic scenario from the baseline 
as at 31 December 2024 and 31 December 2023:
NLB Group 
in EUR thousands
 
31 Dec 2024
31 Dec 2023
 
 
Gross 
Loans
Of which 
Gross 
Loans with 
collective 
allowances 
Collective allowances
Individual 
allowances
Gross 
Loans
Of which 
Gross 
Loans with 
collective 
allowances
Collective allowances
Individual 
allowances 
Optimistic 
scenario
Baseline 
scenario
Severe 
scenario
Weighted 
average
Optimistic 
scenario
Baseline 
scenario
Severe 
scenario
Weighted 
average
Companies
7,320,791
7,183,783
(70,386)
(79,386)
(103,604)
(82,439)
(92,667)
6,343,920
6,198,141
(59,740)
(72,321)
(109,972)
(80,209)
(93,739)
Individuals
8,734,989
8,713,898
(154,935)
(164,266)
(185,229)
(166,654)
(10,630)
7,235,314
7,212,398
(121,473)
(130,512)
(159,304)
(137,304)
(11,195)
The result shows that for collective allowances, the 
optimistic scenario would result in 92% of the baseline 
provisions (89% as at 31.12.2023), while the severe 
scenario and its conservative assumptions lead to an 
increase of 119% compared to the baseline (133% as at 
31.12.2023).
b) Fair value of financial instruments
The fair values of financial investments traded on the 
active market are based on current bid prices (financial 
assets) or offer prices (financial liabilities). 
The fair values of financial instruments that are not 
traded on the active market are determined by using 
valuation models. These include a comparison with 
recent transaction prices, the use of a discounted cash 
flow model, valuation based on comparable entities, 
and other frequently used valuation models. These 
valuation models at their best estimate reflect current 
market conditions at the measurement date, which 
may not be representative of market conditions either 
before or after the measurement date. Management 
reviewed all applied models as at the reporting date 
to ensure they appropriately reflect current market 
conditions, including the relative liquidity of the market 
and the applied credit spread. Changes in assumptions 
regarding these factors could affect the reported fair 
values of financial instruments held for trading, and 
financial assets measured at fair value through other 
comprehensive income. 
The fair values of derivative financial instruments are 
determined on the basis of market data (mark-to-
market), in accordance with NLB Group’s methodology 
for the valuation of financial instruments. The market 
exchange rates, interest rates, yield, and volatility curves 
used in valuations are based on the market snapshot 
principle. Market data are saved daily at 4 p.m., and 
later used for the calculation of the fair values (market 
value, NPV) of financial instruments. NLB Group applies 
market yield curves for valuation, and fair values are 
additionally adjusted for credit risk of the counterparty.
The fair value hierarchy of financial instruments is 
disclosed in note 6.5.
c) Impairment of investments in subsidiaries, 
associates, and joint ventures
The process of identifying and assessing the 
impairment of investments in subsidiaries, associates, 
and joint ventures is inherently uncertain, as the 
forecasting of cash flows requires the significant 
use of estimates, which themselves are sensitive to 
the assumptions used. The review of impairment 
represents management’s best estimate of the facts 
and assumptions such as: 
- Future cash flows from individual investments present 
the estimated cash flow for periods for which adopted 
business plans are available. For core members, 
estimated cash flows are based on a five-year 
business plan. For non-core members, estimated cash 
flows are based on a period in line with the strategy 
of divestment. The business plans of individual entities 
are based on an assessment of future economic 
conditions that will impact an individual member’s 
business and the quality of the credit portfolio;
- The growth rate for cash flows in perpetuity, following 
the period of the adopted business plan, ranges 
between 2.5 and 3.7%;
- The target capital adequacy ratio of an individual 
bank is between 15 and 18%;
- The discount rate derived from the capital asset 
pricing model that is used to discount future cash 
flows is based on the cost of equity allocated to an 
individual investment. The discount rate reflects 
the impact of a range of financial and economic 
variables, including the risk-free rate and risk 
premium. The value of variables used is subject to 
fluctuations outside management’s control. The 
pre-tax discount rate is between 10.6 and 18.35% (31 
December 2023: between 10.2 and 20.25%).

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d) Employee benefits 
Liabilities for certain employee benefits are calculated 
by an independent actuary. The main assumptions 
included in the actuarial calculation are as follows:
 
NLB Group
NLB
 
2024
2023
2024
2023
Actuarial assumptions
Discount factor
3.0% - 6.4%
3.6% - 8.0%
3.0%
4.0%
Wage growth based on inflation, promotions, and wage growth based on past years of service
2.4% - 5.7%
2.4% - 13.4%
2.5% - 3.7%
2.4% - 8.0%
Other assumptions
Number of employees eligible for benefits
7,306
7,177
2,475
2,519
A sensitivity analysis of significant actuarial 
assumptions for post-employment benefit:
31 Dec 2024
NLB Group
NLB
 
Discount rate
Future salary increases
Discount rate
Future salary increases
 
 +0.5 p.p. 
 -0.5 p.p. 
 +0.5 p.p. 
 -0.5 p.p. 
 +0.5 p.p. 
 -0.5 p.p. 
 +0.5 p.p. 
 -0.5 p.p. 
Impact on provisions for employee benefits 
- post-employment benefits (in %)
(4.6)
4.9
5.0
(4.6)
(4.2)
4.5
4.5
(4.2)
31 Dec 2023
NLB Group
NLB
 
Discount rate
Future salary increases
Discount rate
Future salary increases
 
 +0.5 p.p. 
 -0.5 p.p. 
 +0.5 p.p. 
 -0.5 p.p. 
 +0.5 p.p. 
 -0.5 p.p. 
 +0.5 p.p. 
 -0.5 p.p. 
Impact on provisions for employee benefits 
- post-employment benefits (in %)
(4.4)
4.8
4.8
(4.5)
(4.2)
4.5
4.5
(4.2)
Individual analysis is done by changing one assumption 
for +/- 0.5 percentage points, while all other 
assumptions stay the same.
The breakdown of actuarial gains and losses for post-
employment benefit by causes:
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Actuarial gains and losses due to changed financial assumptions
(1,765)
(470)
(973)
614
Actuarial gains and losses due to changes in demographic assumptions
834
141
832
-
Actuarial gains and losses due to experience
(376)
(115)
(719)
(26)
Total actuarial gains and losses for the year
(1,307)
(444)
(860)
588
The weighted average duration of liabilities in years:
 
NLB Group
NLB
 
2024
2023
2024
2023
Post-employment benefit 
9.4 - 20.5
9.6 - 20.9
10.2
10.9

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e) Taxes
NLB Group operates in countries governed by different 
laws. The deferred tax assets recognised as at 31 
December 2024 are based on profit forecasts and 
take the expected manner of recovery of the assets 
into account. Changes in assumptions regarding the 
likely manner of recovering assets or changes in profit 
forecasts can lead to the recognition of currently 
unrecognised deferred tax assets or derecognition 
of previously created deferred tax assets. If profit 
projections used for estimation of the amount of 
deferred tax assets which are expected to be reversed 
in the foreseeable future (i.e., within five years) change 
by 10%, the estimated amount of deferred tax assets 
would change by approximately EUR 11 million (notes 
4.15. and 5.17.). 
2. 36.  Implementation of the new  
and revised International 
Financial Reporting Standards
During the current year, NLB Group adopted all new 
and revised standards and interpretations issued 
by the International Accounting Standards Board 
(hereinafter: ‘the IASB’) and the International Financial 
Reporting Interpretations Committee (hereinafter: 
‘the IFRIC’), and that are endorsed by the EU that are 
effective for annual accounting periods beginning on 
1 January 2024. 
Accounting standards and amendments to existing 
standards effective for annual periods beginning on 
1 January 2024 that were endorsed by the EU and 
adopted by NLB Group
- IAS 1 (amendment and deferral of effective date) – 
Presentation of Financial Statements: Classification 
of Liabilities as Current or Non-current is effective for 
annual periods beginning on or after 1 January 2024. 
The amendments clarify that liabilities are classified 
as either current or non-current, depending on the 
rights that exist at the end of the reporting period. 
Classification is unaffected by the expectations of 
the entity or events after the reporting date. The 
amendment also clarifies what IAS 1 means when it 
refers to the ‘settlement’ of a liability. The changes 
had no impact on the financial statements.
- IAS 1 (amendment) – Presentation of Financial 
Statements: Non-current Liabilities with Covenants 
is effective for annual periods beginning on or 
after 1 January 2024. The amendments improved 
the information an entity provides when its right 
to defer settlement of a liability for at least 12 
months is subject to compliance with covenants. 
The amendments also responded to stakeholders’ 
concerns about the classification of such a liability as 
current or non-current. The changes had no impact 
on the financial statements.
- IFRS 16 (amendment) – Leases: Lease Liability 
in a Sale and Leaseback is effective for annual 
periods beginning on or after 1 January 2024. The 
amendments affect only the subsequent measurement 
of lease liabilities arising from a sale and leaseback 
transaction with variable lease payments, which 
occurred from the date of initial application of IFRS 
16 and for which the seller-lessee’s accounting policy 
differs from the requirements specified in these 
amendments. The changes had no impact on the 
financial statements.
- IAS 7 (amendment) – Statement of Cash Flows and IFRS 
7 (amendment) – Financial Instruments: Disclosures: 
Supplier Finance Arrangements is effective for 
annual periods beginning on or after 1 January 
2024. The amendments add a disclosure objective to 
IAS 7 stating that an entity is required to disclose 
information about its supplier finance arrangements 
that enables users of financial statements to assess 
the effects of those arrangements on the entity’s 
liabilities and cash flows, and the entity’s exposure 
to liquidity risk. Supplier finance arrangements are 
characterised by one or more finance providers 
offering to pay amounts an entity owes its suppliers 
and the entity agreeing to pay according to the 
terms and conditions of the arrangements at the 
same date as, or a date later than, suppliers are 
paid. The amendments note that arrangements 
that are solely credit enhancements for the entity or 
instruments used by the entity to settle directly with a 
supplier the amounts owed are not supplier finance 
arrangements. Meanwhile, the amendments to IFRS 
7 require from an entity to disclose a description 
of how it manages the liquidity risk resulting from 
financial liabilities. The amendments include as an 
additional factor whether the entity has accessed, 
or has access to, supplier finance arrangements that 
provide the entity with extended payment terms or 
the entity’s suppliers with early payment terms. The 
changes had no impact on the financial statements.
Accounting standards and amendments to existing 
standards that were endorsed by the EU, but not 
adopted early by NLB Group
New and revised accounting standards and 
interpretations endorsed by the EU that are not 
mandatory for annual accounting periods beginning on 
1 January 2024, were not adopted early by NLB Group. 
These standards and amendments are not expected to 
have a material impact on the consolidated financial 
statements of NLB Group in the future reporting 
periods and on foreseeable future transactions. 
NLB Group plans to adopt the accounting standards 
and amendments listed below for reporting periods 
commencing on or after the effective date.
- IAS 21 (amendment) – The Effects of Changes in 
Foreign Exchange Rates: Lack of Exchangeability 
is effective for annual periods beginning on or 
after 1 January 2025. The amendments clarify 
how an entity should assess whether a currency is 
exchangeable, and how it should determine a spot 
exchange rate when exchangeability is lacking. A 
currency is exchangeable when an entity is able 
to exchange that currency for another currency 
through market or exchange mechanisms that create 
enforceable rights and obligations without undue 
delay at the measurement date and for a specified 
purpose. If a currency is not exchangeable at the 
measurement date, the entity is required to estimate 
the spot exchange rate as the rate that would have 
applied to an orderly exchange transaction between 
market participants at the measurement date 
under prevailing economic conditions, and disclose 
expected affects to the entity’s financial statements. 
NLB Group does not expect there to be an impact on 
the financial statements.
Accounting standards and amendments to existing 
standards, but not endorsed by the EU
- IFRS 9 and IFRS 7 (amendment) – Amendments to 
the Classification and Measurement of Financial 
Instruments is effective for annual periods beginning 
on or after 1 January 2026. The Amendments mainly 
respond to a request from stakeholders to clarify 
some aspects of the application guidance for 
assessing the contractual cash flow characteristics 

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of financial assets and accounting for the settlement 
of financial liabilities through electronic payment 
systems. NLB Group does not expect there to be an 
impact on the financial statements.
- IFRS 18 (new standard) – Presentation and Disclosure 
in Financial Statements is effective for annual 
periods beginning on or after 1 January 2027. IFRS 
18 replaces IAS 1, carrying forward many of the 
requirements in IAS 1 unchanged and complementing 
them with new requirements. 
IFRS 18 introduces new requirements to:
• present specified categories and defined subtotals 
in the statement of profit or loss; 
• provide disclosures on management-defined 
performance measures (MPMs) in the notes to the 
financial statements;
•  improve aggregation and disaggregation. 
NLB Group expects an impact only on the presentation 
of financial statements.
- IFRS 19 (new standard) – Subsidiaries without Public 
Accountability: Disclosures is effective for annual 
periods beginning on or after 1 January 2027. 
IFRS 19 permits an eligible subsidiary to provide 
reduced disclosures when applying IFRS Accounting 
Standards in its financial statements. A subsidiary 
is eligible for the reduced disclosures if it does not 
have public accountability, and its ultimate or any 
intermediate parent produces consolidated financial 
statements available for public use that comply 
with IFRS Accounting Standards. IFRS 19 is optional 
for subsidiaries that are eligible and sets out the 
disclosure requirements for subsidiaries that elect to 
apply it. NLB Group does not expect there to be an 
impact on the financial statements.
- Annual Improvements Volume 11 (amendment) 
– amendments are effective for annual periods 
beginning on or after 1 January 2026. The 
amendments bring small improvements to existing 
standards. NLB Group does not expect there to be an 
impact on the financial statements.
- IFRS 9 and IFRS 7 (amendment) - Contracts 
Referencing Nature-dependent Electricity. 
Amendments are effective for annual periods 
beginning on or after 1 January 2026. Amendments 
help companies to better report the financial effects 
of nature-dependent electricity contracts, which are 
often structured as power purchase agreements 
(PPAs). The amount of electricity generated under 
these contracts can vary based on uncontrollable 
factors such as weather conditions. To allow 
companies to better reflect these contracts in the 
financial statements, the amendments include:
• clarifying the application of the ‘own-use’ 
requirements;
• permitting hedge accounting if these contracts are 
used as hedging instruments; and
• adding new disclosure requirements to enable 
investors to understand the effect of these 
contracts on a company’s financial performance 
and cash flows.
NLB Group does not expect there to be an impact on 
the financial statements.
3.  Changes in the 
Composition of the  
NLB Group
Changes in 2024
Capital changes:
- In May 2024, NLB Skladi d.o.o., Ljubljana became 
an owner of 100% of financial company Generali 
Investments a.d. Skopje. The purchase price for the 
company was EUR 2,515 thousand and was fully paid 
in cash (note 5.12.b). In August 2024, the company was 
renamed ‘NLB Fondovi a.d. Skopje’.
- In September 2024, NLB d.d., Ljubljana completed 
the acquisition of a 100% stake in the company SLS 
HOLDCO d.o.o., the parent company of Summit Leasing 
Slovenija d.o.o., Ljubljana and its subsidiary Mobil 
Leasing d.o.o., Zagreb. The purchase price was EUR 
127,216 thousand and was fully paid in cash (note 5.12.c).
- In October 2024, NLB d.d. Ljubljana increased 
share capital in the form of a cash contribution in 
the amount of EUR 3,329 thousand in company NLB 
Lease&Go, leasing, d.o.o., Ljubljana.
- In October 2024, NLB Komercijalna banka a.d. 
Beograd and NLB Lease&Go, leasing, d.o.o., Ljubljana 
increased share capital in the form of a cash 
contribution in the company NLB Lease&Go Leasing 
d.o.o. Beograd in the total amount of EUR 5,831 
thousand. After that, NLB Lease&Go, leasing, d.o.o., 
Ljubljana ownership of NLB Lease&Go leasing d.o.o. 
Beograd increased to 50.89%, and NLB Komercijalna 
banka a.d. Beograd to 48.91%.
- In December 2024, NLB Lease&Go, leasing, d.o.o., 
Ljubljana and NLB Banka a.d., Skopje increased share 
capital in the form of a cash contribution in the total 
amount of EUR 684 thousand in the company NLB 
Lease&Go, d.o.o. Skopje.
Other changes:
- In January 2024, according to the new NLB Group 
Governance Policy, three real estate companies 
S-REAM d.o.o., Ljubljana, REAM d.o.o., Beograd and 
REAM d.o.o., Podgorica were transferred from non-
core members to core members. 
- In May 2024, company S-REAM d.o.o., Ljubljana 
was renamed ‘NLB Real Estate d.o.o., Ljubljana,’ 
company REAM d.o.o., Podgorica was renamed ‘NLB 
Real Estate d.o.o., Podgorica,’ and company REAM 
d.o.o., Beograd was renamed ‘NLB Real Estate d.o.o., 
Beograd.’
- On 1 July 2024, after merging with NLB Lease&Go, 
leasing, d.o.o., Ljubljana, subsidiary NLB Leasing d.o.o. 
Ljubljana – v likvidaciji ceased to exist. All its assets 
and liabilities were transferred to NLB Lease&Go, 
leasing, d.o.o., Ljubljana which became its universal 
legal successor after the merger.
- On 1 July 2024, after merging with NLB Real Estate 
d.o.o., Ljubljana, subsidiary Privatinvest d.o.o., 
Ljubljana ceased to exist. All its assets and liabilities 
were transferred to NLB Real Estate d.o.o., Ljubljana 
which became after merger its universal legal 
successor after the merger.
- In September 2024, NLB Komercijalna banka 
a.d. Beograd completed the sale of its subsidiary 
KomBank Invest a.d. Beograd to NLB Skladi, 
upravljanje premoženja, d.o.o. Ljubljana. In October 
2024, the company KomBank Invest a.d. Beograd was 
renamed ‘NLB Fondovi a.d. Beograd.’
- In October 2024, NLB Lease&Go, leasing, d.o.o., 
Ljubljana established a new non-financial company 
for digital business NLB Car&Go, upravljanje spletnih 
platform, d.o.o.
- In November 2024, NLB Zavod za upravljanje kulturne 
dediščine was renamed ‘NLB MUZA Zavod za 
upravljanje kulturne dediščine, Ljubljana.’
Changes in 2023
Capital changes:
- In January 2023, NLB Lease&Go, leasing, d.o.o., 
Ljubljana increased its share capital in the form 

NLB Group 
Annual Report 2024
407
Overview 
MB Statement
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
of a cash contribution in the amount of EUR 2,100 
thousand in the company Zastava Istrabenz Lizing, 
d.o.o., Beograd. The ownership interest increased 
from 95.20% to 99%. In January 2023, the company 
was renamed to ‘NLB Lease&Go leasing d.o.o. 
Beograd.’
- In June 2023, NLB Lease&Go, leasing, d.o.o., Ljubljana 
increased its share capital in the form of a cash 
contribution in the amount of EUR 1,195 thousand in 
the company NLB Lease&Go leasing d.o.o. Beograd. 
Ownership interest increased from 99% to 99.30%.
- In September 2023, NLB Komercijalna banka a.d. 
Beograd increased its share capital in the form of a 
cash contribution in the amount of EUR 767 thousand 
in the company KomBank Invest a.d. Beograd.
- In September 2023, NLB Lease&Go, leasing, d.o.o., 
Ljubljana and NLB Banka a.d., Skopje increased its 
share capital in the form of a cash contribution in the 
total amount of EUR 1,571 thousand in the company 
NLB Lease&Go, d.o.o. Skopje.
- In December 2023, NLB Komercijalna banka a.d. 
Beograd increased its share capital in the form 
of a cash contribution in the amount of EUR 3,804 
thousand in the company NLB Lease&Go leasing 
d.o.o. Beograd. After that, NLB Lease&Go, leasing, 
d.o.o., Ljubljana ownership of NLB Lease&Go 
leasing d.o.o. Beograd is 50.73%, meanwhile, NLB 
Komercijalna banka a.d. Beograd ownership of NLB 
Lease&Go leasing d.o.o. Beograd is 48.91%. 
Other changes:
- In April 2023, after merging with REAM d.o.o., 
Beograd, subsidiary SPV 2 d.o.o., Beograd ceased to 
exist. All of its assets and liabilities were transferred 
to REAM d.o.o., Beograd, which became its universal 
legal successor after the merger.
- In May 2023, NLB Group sold its subsidiary Tara Hotel 
d.o.o. Budva (note 5.12.e).
- In July 2023, a purchase agreement was signed for the 
sale of NLB Group’s subsidiary Optima Leasing d.o.o., 
Zagreb – u likvidaciji. The transfer of the ownership 
was entered into the Register of Companies on 13 
September 2023 (note 5.12.d).
- In August 2023, NLB received an authorisation of the 
ECB for the merger of the N Banka. On 1 September 
2023, with entry of the merger in the Register of 
Companies, the process of the legal merger of N 
Banka with NLB was closed. As at the date of the 
merger, N Banka ceased to exist as an independent 
legal entity, and NLB as a universal successor, took 
over all of its rights and obligations (note 5.12.f).
- In September 2023, NLB Leasing d.o.o., Beograd – u 
likvidaciji was liquidated. In accordance with the 
court order, the company was removed from the court 
register. 
- In September 2023, after cross-border merging with 
S-REAM d.o.o., Ljubljana, subsidiary REAM d.o.o, 
Zagreb ceased to exist. All its assets and liabilities 
were transferred to S-REAM d.o.o., Ljubljana, which 
became its universal legal successor after the merger.
- On 30 November 2023, NLB concluded a purchase 
agreement for the acquisition of a 100% stake in the 
company SLS HOLDCO d.o.o., the parent company of 
Summit Leasing Slovenija d.o.o. and its subsidiaries 
from funds managed by affiliates of Apollo Global 
Management, Inc. and the European Bank for 
Reconstruction and Development. The purchase 
price for the mentioned deal is equal to the book 
value of Summit Leasing with an additional small 
mark-up. Completion of the transaction depends on 
obtaining regulatory approvals and approvals from 
competent authorities/institutions for the protection of 
competition and is expected in the second half of 2024.

NLB Group 
Annual Report 2024
408
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
4.  Notes to the Income Statement
4. 1.  Interest income and expenses
Analysis by type of assets and liabilities
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Interest and similar income
 
 
 
 
Interest income calculated using the effective interest method
1,112,288
952,875
602,004
477,154
Financial assets measured at fair value through 
other comprehensive income
54,463
38,645
25,289
9,184
Securities measured at amortised cost
85,320
36,886
54,016
24,237
Deposits with banks and central banks
121,456
130,829
115,927
122,807
Loans and advances to banks measured at amortised cost
17,271
21,616
11,142
9,584
Loans and advances to customers measured at amortised cost
833,778
724,899
395,630
311,342
Other interest and similar income 
95,350
40,530
44,926
21,184
Financial assets held for trading
5,939
6,213
6,444
6,459
Non-trading financial assets mandatorily  
at fair value through profit or loss
19
48
412
417
Derivatives - hedge accounting
38,474
14,529
38,070
14,308
Finance leases
50,913
18,959
-
-
Other
5
781
-
-
Total
1,207,638
993,405
646,930
498,338
 
 
 
 
 
Interest and similar expenses
 
 
 
 
Interest expenses calculated using the effective interest method 
232,863
148,034
174,429
115,779
Deposits from banks and central banks
3,543
3,372
9,068
6,914
Borrowings from banks and central banks
3,871
1,880
2,220
712
Due to customers
115,578
68,784
56,353
36,266
Borrowings from other customers
2,187
1,515
-
-
Subordinated liabilities
46,302
35,155
46,302
35,155
Debt securities issued
60,306
36,579
60,306
36,579
Lease liabilities (note 5.11.a)
1,076
728
180
132
Negative interest
-
21
-
21
Other interest and similar expenses
40,614
12,037
40,621
9,993
Derivatives - hedge accounting
34,164
4,470
34,164
4,444
Financial liabilities held for trading
5,546
5,595
6,020
5,191
Interest expenses on defined employee benefits (note 2.31., 5.16.c)
768
668
409
330
Other
136
1,304
28
28
Total
273,477
160,071
215,050
125,772
 
 
 
 
 
Net interest income
934,161
833,334
431,880
372,566

NLB Group 
Annual Report 2024
409
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
4. 2.  Dividend income
in EUR thousands
NLB Group
NLB
 
2024
2023
2024
2023
Financial assets measured at fair value through 
other comprehensive income
55
116
-
-
- related to investments held at the end of reporting period
55
116
-
-
Investments in subsidiaries
-
-
222,652
144,930
Investments in associates and joint ventures
-
-
866
275
Non-trading financial assets mandatorily at fair value through profit or loss
61
53
61
53
Total
116
169
223,579
145,258
4. 3.  Fee and commission income and expenses	
a) Fee and commission income and expenses relating to activities of NLB Group and NLB
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Fee and commission income
 
 
 
 
Fee and commission income relating to financial 
instruments not at fair value through profit or loss
 
 
 
 
Credit cards and ATMs 
138,680
130,460
56,164
50,094
Customer transaction accounts
100,204
93,527
57,184
53,355
Other fee and commission income
Payments
90,399
88,334
25,992
24,977
Investment funds
42,812
32,994
14,104
9,916
Agency of insurance products
18,621
13,425
11,880
9,679
Other services
10,505
10,381
3,862
3,816
Total fee and commission income from contracts with customers
401,221
369,121
169,186
151,837
Guarantees
19,141
17,954
11,048
9,577
Total
420,362
387,075
180,234
161,414
Fee and commission expenses
Fee and commission expenses relating to financial 
instruments not at fair value through profit or loss
Credit cards and ATMs 
90,454
91,543
36,654
33,387
Other fee and commission expenses
Payments
13,168
13,169
1,678
1,351
Insurance for holders of personal accounts and gold cards
1,412
1,516
1,039
888
Investment banking
6,287
4,627
820
679
Guarantees
1,685
1,691
1,643
1,598
Other services
4,873
4,314
904
606
Total
117,879
116,860
42,738
38,509
Net fee and commission income related to banking activities
302,483
270,215
137,496
122,905

NLB Group 
Annual Report 2024
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Risk Factors & Outlook
Performance Overview
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Financial 
Report
b) Fee and commission income and expenses relating to fiduciary activities
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Fee and commission income related to fiduciary activities
 
 
 
 
Receipt, processing, and execution of orders
2,695
1,661
2,244
1,546
Management of financial instruments portfolio
2,439
1,724
-
-
Initial or subsequent underwriting and/or placing of financial 
instruments without a firm commitment basis
579
228
579
228
Custody and similar services
6,640
6,027
6,498
5,842
Management of clients‘ account of non-materialised securities
2,291
1,942
2,291
1,942
Safe-keeping of clients‘ financial instruments
213
75
-
-
Advice to companies on capital structure, business 
strategy, and related matters and advice, and services 
relating to mergers and acquisitions of companies
65
9
65
9
Total
14,922
11,666
11,677
9,567
 
 
 
 
 
Fee and commission expenses related to fiduciary activities
 
 
 
 
Fee and commission related to Central Securities 
Clearing Corporation and similar organisations
4,379
3,844
4,382
3,847
Fee and commission related to stock exchange and similar organisations
102
76
102
76
Total
4,481
3,920
4,484
3,923
 
 
 
 
 
Net fee income related to fiduciary activities 
10,441
7,746
7,193
5,644
 
 
 
 
 
Total fee and commission income a) and b)
435,284
398,741
191,911
170,981
Total fee and commission expenses a) and b)
122,360
120,780
47,222
42,432
 
 
 
 
 
Total net fee and commission a) and b)
312,924
277,961
144,689
128,549

NLB Group 
Annual Report 2024
411
Overview 
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Risk Factors & Outlook
Performance Overview
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NLB Group Key Members
Risk Management
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Statement
Financial 
Report
c) Analysis of fee and commission income and expenses by type and by segments
in EUR thousands
 
NLB Group
2024
Retail Banking 
in Slovenia
Corporate and 
Investment 
Banking in 
Slovenia
Strategic 
Foreign 
Markets
Financial 
Markets in 
Slovenia
Non-Core 
Members
Other 
activities
Intercompany 
relations
Total
Fee and commission income
 
 
 
 
 
 
 
 
Fee and commission income relating to financial 
instruments not at fair value through profit or loss
89,681
23,602
125,601
63
-
2
(65)
238,884
Credit cards and ATMs 
35,051
21,104
82,521
8
-
1
(5)
138,680
Customer transaction accounts
54,630
2,498
43,080
55
-
1
(60)
100,204
Other fee and commission
87,587
25,011
78,701
514
39
2,980
(17,573)
177,259
Payments
13,919
11,711
64,326
76
-
2,957
(2,590)
90,399
Investment funds
55,994
44
993
-
-
-
(14,219)
42,812
Agency of insurance products
11,877
2
6,741
-
-
1
-
18,621
Other services
5,797
13,254
6,641
438
39
22
(764)
25,427
Total fee and commission income from contracts with customers
 
 
 
 
 
 
 
 
Guarantees
110
10,893
8,423
45
-
-
(330)
19,141
Total
177,378
59,506
212,725
622
39
2,982
(17,968)
435,284
 
 
 
 
 
 
 
 
 
Fee and commission expenses
(47,296)
(18,421)
(70,670)
(2,666)
(41)
(1,234)
17,968
(122,360)
Total
(47,296)
(18,421)
(70,670)
(2,666)
(41)
(1,234)
17,968
(122,360)
 
 
 
 
 
 
 
 
 
Net fee and commission income
130,082
41,085
142,055
(2,044)
(2)
1,748
-
312,924
 
in EUR thousands
 
NLB Group
2023
Retail Banking 
in Slovenia
Corporate and 
Investment 
Banking in 
Slovenia
Strategic 
Foreign 
Markets
Financial 
Markets in 
Slovenia
Non-Core 
Members
Other 
activities
Intercompany 
relations
Total
Fee and commission income
 
 
 
 
 
 
 
 
Fee and commission income relating to financial 
instruments not at fair value through profit or loss
84,170
22,043
117,756
125
-
14
(121)
223,987
Credit cards and ATMs 
31,771
19,679
79,002
5
-
8
(5)
130,460
Customer transaction accounts
52,399
2,364
38,754
120
-
6
(116)
93,527
Other fee and commission
71,260
23,400
71,358
493
46
2,763
(12,520)
156,800
Payments
13,704
11,146
62,574
152
-
2,748
(1,990)
88,334
Investment funds
42,663
47
233
-
-
-
(9,949)
32,994
Agency of insurance products
10,124
1
3,294
4
-
2
-
13,425
Other services
4,769
12,206
5,257
337
46
13
(581)
22,047
Total fee and commission income from contracts with customers
 
 
 
 
 
 
 
 
Guarantees
120
10,361
7,545
35
-
13
(120)
17,954
Total
155,550
55,804
196,659
653
46
2,790
(12,761)
398,741
 
 
 
 
 
 
 
 
 
Fee and commission expenses
(41,434)
(15,593)
(72,547)
(2,727)
(122)
(1,118)
12,761
(120,780)
Total
(41,434)
(15,593)
(72,547)
(2,727)
(122)
(1,118)
12,761
(120,780)
 
 
 
 
 
 
 
 
 
Net fee and commission income
114,116
40,211
124,112
(2,074)
(76)
1,672
-
277,961

NLB Group 
Annual Report 2024
412
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
4. 4.  Gains less losses from financial assets and liabilities not measured at fair value through profit or loss	
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Debt instruments measured at fair value through 
other comprehensive income
 
 
 
 
 - gains
160
94
-
2
 - losses
(3,328)
(836)
(210)
(836)
Financial assets measured at amortised cost
 - gains
169
-
-
-
Financial liabilities measured at amortised cost
 - gains
2,839
-
2,713
-
Total
(160)
(742)
2,503
(834)
 
4. 5.  Gains less losses from financial assets and liabilities held for trading
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Foreign exchange trading
 - gains
40,675
35,774
14,037
12,308
 - losses
(8,833)
(7,394)
(7,792)
(7,299)
Debt instruments
 - gains
583
188
580
134
 - losses
(340)
(28)
(340)
(28)
Derivatives
 - currency
1,192
2,462
3,567
(1,512)
 - interest rate
(51)
1,182
(76)
(4,014)
 - securities
3
3
3
3
Total
33,229
32,187
9,979
(408)
Interest income from financial assets held for trading is 
included in the income statement line item ‘Interest and 
similar income’ and interest expenses from financial 
liabilities held for trading in line item ‘Interest and 
similar expenses’ (note 4.1.).

NLB Group 
Annual Report 2024
413
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
4. 6.  Gains less losses from non-trading financial assets mandatorily at fair value through profit or loss
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Equity securities
 
 
 
 
 - gains
4,076
2,667
4,045
1,901
 - losses
(863)
(985)
(855)
(712)
Debt securities
 - gains
54
122
-
-
 - losses
(4)
(44)
-
-
Loans and advances to customers
 - gains
-
24
658
1,256
Total
3,263
1,784
3,848
2,445
Interest income from non-trading financial assets 
mandatorily at fair value through profit or loss is 
included in the income statement line item ‘Interest and 
similar income’ (note 4.1.).
4. 7.  Foreign exchange translation gains less losses
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Financial assets and liabilities not measured as 
at fair value through profit or loss
(3,867)
(2,549)
(3,770)
3,232
Financial assets measured at fair value through profit or loss
167
(7)
167
(7)
Other
56
(222)
56
(222)
Total
(3,644)
(2,778)
(3,547)
3,003
 

NLB Group 
Annual Report 2024
414
Overview 
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
4. 8.  Other operating income and expenses
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Other operating income
 
 
 
 
Income from non-banking services
8,360
7,933
7,029
6,862
 - cash transportation
3,279
3,455
3,279
3,481
 - operating leases of movable property
2,491
2,133
527
485
 - IT services
316
221
1,486
1,249
 - other
2,274
2,124
1,737
1,647
Rental income from investment property
1,348
1,755
293
359
Revaluation of investment property to fair value (note 5.9.)
1,714
617
221
223
Sale of investment property
816
427
258
17
Other operating income
9,611
6,676
6,773
2,915
Total
21,849
17,408
14,574
10,376
Other operating expenses
Donations
2,187
12,008
1,541
11,564
Expenses related to issued service guarantees
3
545
3
545
Revaluation of investment property to fair value (note 5.9.)
1,228
1,734
35
41
Other operating expenses
8,411
7,813
2,329
2,232
Total
11,829
22,100
3,908
14,382
The line item ‘Donations,’ classified under the ‘Other 
operating expenses’ in year 2023 also include 
donations of NLB for floods mitigation in Slovenia 
to municipalities in the total amount of EUR 4,000 
thousand, and to the Budget of the Republic of Slovenia 
to a particular budget line to raise funds to recover the 
consequences of the August floods in the amount of 
EUR 5,000 thousand.
Other operating expenses mainly include expenses 
associated with the changes in proportional deduction 
of VAT, licences, penalties, and damages.
Other operating income mainly include reimbursement 
of costs and taxes and income from sale of gold.

NLB Group 
Annual Report 2024
415
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
4. 9.  Administrative expenses
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Employee costs
Gross salaries, compensations, and other short-term benefits
288,583
252,731
144,109
118,962
Defined contribution scheme
18,591
17,424
9,055
8,225
Social security contributions
14,198
12,612
7,544
6,864
Defined benefit expenses (note 5.16.c)
780
(602)
501
(279)
Post-employment benefits
(26)
(1,134)
(187)
(452)
Other employee benefits
806
532
688
173
Total
322,152
282,165
161,209
133,772
Other general and administrative expenses
Material
6,994
6,672
1,746
1,624
Services
58,476
46,735
33,146
26,824
Intellectual services
22,218
18,385
12,810
9,768
Costs of supervision
7,136
4,942
4,384
2,806
Costs of other services
29,122
23,408
15,952
14,250
Tax expenses
37,915
4,454
34,507
1,040
Tax on balance sheet
33,204
-
33,204
-
Other tax expenses
4,711
4,454
1,303
1,040
Membership fees and similar
994
903
363
359
Business travel
2,172
1,684
787
561
Marketing
20,502
17,373
10,439
9,213
Buildings and equipment
32,591
32,680
16,091
15,290
Electricity
7,481
8,285
3,714
4,307
Rents and leases
2,423
3,012
400
526
Maintenance costs
10,135
9,370
5,333
4,977
Costs of security
6,371
5,952
2,582
2,203
Insurance for tangible assets
810
656
293
152
Other costs related to buildings and equipment
5,371
5,405
3,769
3,125
Technology
43,558
43,093
22,692
23,100
Maintenance of software and hardware
21,695
22,527
8,996
10,232
Licences
13,959
12,612
9,707
8,829
Data assets and subscription costs
3,359
3,267
2,342
2,157
Other technology costs
4,545
4,687
1,647
1,882
Communications
12,150
12,490
4,498
4,567
Postal services
4,697
4,868
2,828
2,814
Telecommunication and internet
4,996
5,141
521
558
Other communication costs
2,457
2,481
1,149
1,195
Other general and administrative costs
6,491
4,374
2,964
2,057
Total
221,843
170,458
127,233
84,635
Total administrative expenses
543,995
452,623
288,442
218,407
Number of employees
8,322
7,982
2,523
2,554
Costs of other services include insurance costs, costs for 
cash transport, archiving costs, costs for certification 
agency and e-business, meeting fees of members of the 
Supervisory Board.

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Performance Overview
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In the table below are presented expenses related to 
the services of the statutory auditor:
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Statutory audit fees
 
 
 
Cost of statutory audit
1,307
944
526
333
Audit overruns due to additional scope
90
-
53
-
Total
1,397
944
579
333
Other audit fees
Other assurance services
225
28
210
28
Non assurance services
34
-
15
-
Total
259
28
225
28
Total audit fees
1,656
972
804
361
The contractual amount of the auditor’s remuneration 
for auditing the annual report (excluding VAT, 
predefined costs and inflation, if it exceeds 3% in an 
individual member state of the NLB Group) amounted 
to EUR 915 thousand in 2024 at the NLB Group (2023: 
EUR 757 thousand), and EUR 302 thousand at NLB 
(2023: EUR 341 thousand).
For other audit assurance services, the contractual 
values ​(excluding VAT and additional costs) for the 
NLB Group amount to EUR 180 thousand (2023: 
EUR 17 thousand), and EUR 163 thousand at NLB (2023: 
EUR 8 thousand), and relate to the sustainability 
report and other audit services. For other audit 
services, excluding assurance, the contractual values ​
for the NLB Group amount to EUR 24 thousand 
(2023: EUR 15 thousand), and in NLB amounted to 
EUR 7 thousand (2023: EUR 7 thousand).
In addition to the services included in the paragraph 
above, the statutory auditor also performed certain 
non-audit services in 2024 in the amount of EUR 159 
thousand (2023: EUR 75 thousand) and other assurance 
services in 2023 in the amount of EUR 260 thousand, 
both related to the issuance of bonds. Amounts are 
presented without VAT. The payment was included 
in the calculation of the effective interest rate on the 
instrument issued.
4. 10.  Cash contributions to resolution funds and deposit guarantee schemes
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Cash contributions to deposit guarantee schemes
39,968
36,946
10,793
9,686
Cash contributions to resolution funds
245
2,147
-
1,697
Total
40,213
39,093
10,793
11,383
In February 2024, Bank of Slovenia announced Single 
Resolution Board decision that no regular annual 
contributions to Single Resolution Fund will be collected 
in 2024 since the target level of at least 1% of covered 
deposits held in the member states participating in the 
Single Resolution Mechanism was reached. Accordingly, 
NLB was not obligated to contribute its regular 
contribution to resolution funds for the year 2024.

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Risk Factors & Outlook
Performance Overview
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Financial 
Report
4. 11.  Depreciation and amortisation
 in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Amortisation of intangible assets (note 5.10.)
20,775
16,402
11,625
7,528
Depreciation of property and equipment:
 - own property and equipment (note 5.8.b)
29,561
24,832
10,838
10,508
 - right-of-use assets (note 5.11.a)
7,881
7,998
1,553
1,421
Total
58,217
49,232
24,016
19,457
 
4. 12.  Gains less losses from modification of financial assets
in EUR thousands
 
2024
2023
NLB Group
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired
Total
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired
Total
Financial assets modified during the period
 
 
 
 
 
 
 
 
Amortised cost before modification
515,034
16,401
2,083
533,518
510,682
4,141
4,145
518,968
Net modification gains/(losses)
(4,113)
(143)
(24)
(4,280)
(16,043)
(123)
(105)
(16,271)
The majority of modification loss of financial assets 
in 2024 and 2023 refers to the Decision on temporary 
measures for banks in relation to housing loans 
to natural persons, which limited the interest rates 
of housing loans in Serbia. The loss represents the 
difference between the balance of the loan on the 
modification date and the discounted value of the 
cash flows of the modified repayment plans using the 
original effective interest rate.
in EUR thousands
NLB Group
31 Dec 2024
31 Dec 2023
Financial assets modified since initial recognition
 
 
Gross carrying amount of financial assets for which loss allowance has 
changed to 12-month measurement during the period
-
775
4. 13.  Provisions
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Provision for credit losses
(10,728)
(5,055)
(8,701)
(3,074)
Guarantees and commitments (note 5.16.b) 
(10,728)
(5,055)
(8,701)
(3,074)
Provision for other liabilities and charges
12,847
25,925
7,149
14,422
Restructuring provisions (note 5.16.d)
3,919
3,654
2,500
3,800
Provisions for legal risks (note 5.16.e)
8,928
7,280
4,649
(2,678)
Other provisions (note 5.16.f)
-
14,991
-
13,300
Total
2,119
20,870
(1,552)
11,348

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4. 14.  Impairment charge		
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Impairment of financial assets
Cash balances at central banks, and other demand deposits at banks 
(53)
(504)
(272)
110
Loans and advances to banks measured at amortised cost (note 5.14.a)
(79)
23
36
(80)
Loans and advances to individuals measured at amortised cost (note 5.14.a)
39,711
37,632
23,535
15,689
Loans and advances to other customers measured 
at amortised cost (note 5.14.a)
(8,280)
(41,396)
17,813
(4,254)
Debt securities measured at fair value through 
other comprehensive income (note 5.14.b)
(1,535)
(7,054)
198
(5,058)
Debt securities measured at amortised cost (note 5.14.b)
1,923
1,749
723
672
Other financial assets measured at amortised cost (note 5.14.a)
(381)
2,833
(1,343)
589
Total impairment of financial assets
31,306
(6,717)
40,690
7,668
Impairment of investments in subsidiaries, associates and joint ventures
Investments in subsidiaries
-
-
(53,525)
(96,876)
Investments in associates and joint ventures
-
-
-
(241)
Total
-
-
(53,525)
(97,117)
Impairment of other assets
Property and equipment (note 5.8.b)
3,667
47
-
-
Other assets
347
(100)
1
3
Total
4,014
(53)
1
3
Total impairment of non-financial assets
4,014
(53)
(53,524)
(97,114)
Total impairment
35,320
(6,770)
(12,834)
(89,446)
In 2024, NLB released impairments related to equity 
investments in subsidiaries in total amount of EUR 
53,705 thousand (2023: EUR 97,847 thousand). Release 
of impartments in subsidiaries was due to increase in 
their estimated recoverable amounts. The recoverable 
amounts have been calculated based on value in 
use, determined by discounting the future cash flows 
expected to be generated from holding the investments. 
The values assigned to the key assumptions represent 
management’s assessment of future trends in the 
relevant sectors and have been based on historical 
data from both internal and external sources (discount 
rate from 10.6% to 18.35%; growth rate from 2.5% to 
3.7%; target capital adequacy ratio between 15% and 
18%). Details of the assumptions used in the estimates 
are presented in note 2.35.c). 
In 2024, NLB impaired equity investment in non-core 
subsidiary in amount of EUR 180 thousand (2023: 
EUR 730 thousand), which is included in the amount in 
the line item ‘Investments in subsidiaries.’
In 2024, impairment of financial assets includes EUR 
1,661 thousand of 12-month expected credit losses for 
Stage 1 financial assets measured at amortised cost, 
acquired through a business combination (note 5.12.c).

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Financial 
Report
4. 15.  Income tax 
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Current income tax
76,432
66,072
34,423
25,210
Global minimum tax
6,037
-
3,851
-
Deferred income tax (note 5.17.)
(4,553)
(50,982)
(4,445)
(60,751)
Total
77,916
15,090
33,829
(35,541)
 
Reconciliations of differences from the amount of tax 
determined by applying the Slovenian statutory tax 
rate and reconciliation of effects:
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Profit before tax
608,149
 
578,413
 
511,990
 
478,746
 
 
 
 
 
Tax calculated at prescribed rate of 22% (in 2023: 19%)
133,793
22.0%
109,898
19.0%
112,638
22.0%
90,962
19.0%
Tax effect of:
 
 
 
 
Income not subject to tax
(14,855)
-2.4%
(13,180)
-2.2%
(58,988)
-11.5%
(45,966)
-9.6%
Non-deductible expenses
10,385
1.7%
10,572
1.7%
1,239
0.2%
3,130
0.7%
Utilization of previously non-deductible expenses
-
-
(16,034)
-2.6%
-
-
(2,578)
-0.5%
Tax reliefs
(4,840)
-0.8%
(3,324)
-0.5%
(3,273)
-0.6%
(3,301)
-0.7%
Use of previously unrecognised tax losses 
(27,689)
-4.6%
(22,266)
-3.7%
(27,079)
-5.3%
(21,898)
-4.6%
Unrecognised deferred tax assets on current period tax losses
1,107
0.1%
14,218
2.3%
-
-
-
-
Recognition of previously unrecognised deferred tax on tax losses
(6,920)
-1.1%
(46,697)
-7.7%
(5,501)
-1.1%
(46,697)
-9.8%
Recognition of previously unrecognised deferred 
tax on deductible temporary differences
-
-
(1,918)
-0.3%
-
-
(1,918)
-0.4%
Changes in deferred taxes due to the increase of tax rate
-
-
(13,491)
-2.2%
-
-
(13,544)
-2.8%
Effect of different tax rates in other countries
(29,794)
-4.9%
(18,636)
-3.1%
-
-
-
-
Withholding tax for which no tax credit was available
10,197
1.7%
6,920
1.1%
10,197
2.0%
6,920
1.4%
Deferred tax liability on undistributed profits
840
0.1%
9,626
1.6%
-
-
-
-
Adjustment to tax in respect of prior years
(670)
-0.1%
50
-
420
-
(3)
-
Global minimum tax
6,037
1.0%
-
-
3,851
0.8%
-
-
Other
325
0.1%
(648)
-0.1%
325
0.1%
(648)
-0.1%
Total
77,916
12.8%
15,090
2.6%
33,829
6.6%
(35,541)
-7.4%
Each member of NLB Group (disclosed in note 5.12.a) is 
taxable as required by local tax legislation. Income tax 
rates within NLB Group ranges from 9 to 32%. 
A tax rate of 22% was applied in Slovenia in 2024 
(2023: 19%). For the years 2024 – 2028, the rate in 
Slovenia will be 22%. 
The effect of income not subject to tax of NLB in 2024, 
related to:
- dividends in 2024 amounted EUR 46,728 
thousand (2023: EUR 26,219 thousand). They are 
based on non-taxable dividend income in 2024 which 
amounts to EUR 212,400 thousand (2023: EUR 137,994 
thousand); 
- release of impairments of equity investments 
in 2024 amounted to EUR 11,815 thousand 
(2023: EUR 18,591 thousand). They are based on 
non-taxable income from release of impairments 
of equity investments in 2024 in amount of 
EUR 53,705 thousand (2023: EUR 97,847 thousand).
NLB recognised deferred tax assets accrued on the 
basis of temporary differences in an amount that, given 
future profit estimates, is expected to be reversed in the 
foreseeable future (i.e., within five years). Due to some 
uncertainties regarding external factors (regulatory 
environment, market situation, etc.), a lower range of 

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expected outcomes was considered for the purposes of 
deferred tax assets calculation.
NLB recognised deferred tax assets on all temporary 
differences. The deferred tax assets for tax losses are 
recognised in the amount that takes into account other 
deferred tax assets, reaches the total amount of deferred 
tax assets, for which a reversal is expected within five 
years. The deferred tax assets with respect to which 
simultaneously deferred tax liabilities are recognised are 
excluded from this calculation (e.g., deferred tax assets 
for temporary non-deductible expenses for impairment 
of debt securities measured at fair value through other 
comprehensive income and deferred tax assets related 
to fair value hedge accounting). 
NLB Group members did not recognise deferred tax 
assets for tax losses if there was uncertainty about 
whether the tax losses could be utilised, because it is 
not probable that future taxable profits will be available 
against which the deferred tax assets can be utilised. 
The majority of the impact of unrecognised deferred 
tax assets on current period tax losses for 2023 relates 
to the tax loss of a subsidiary that realised tax loss 
due to the utilisation of previously tax non-deductible 
expenses for impairments in the subsidiary, which was 
divested in 2023.
Deferred tax liability related to undistributed profits 
includes withholding tax which shall be paid in the year 
2025 on projected dividends.
The tax authorities may audit operations of NLB Group 
entities. In general, tax inspection, which may result 
in the emergence of additional tax liability, default 
interest, and penalties, may be initiated at any time 
within four to six years from the date of tax statement or 
from the year in which tax should have been assessed. 
NLB is not aware of any circumstances that could give 
rise to a potential material tax liability in this respect. 
NLB has a special tax status at the Financial 
Administration of the Republic of Slovenia (FURS). 
The purpose of the status is to establish cooperation 
between FURS and the taxpayers, with the aim of 
encouraging voluntary compliance and reduce 
administrative burdens on financial supervision. FURS 
cooperates with NLB and responds quickly to resolve 
NLB’s tax compliance issues, which reduces NLB’s tax 
risks and uncertain tax positions.
Global minimum tax
NLB Group became subject to global minimum top-up 
tax from 1 January 2024 and is liable to pay the top-up-
tax for the group members in the jurisdictions, where 
effective tax rate, calculated by the rules related to 
global minimum top-up-tax, is below 15%. NLB as the 
parent company recognised the global minimum top-
up-tax in the amount of EUR 3,851 thousand related to 
subsidiaries in Bosnia and Herzegovina and Kosovo, 
where the statutory corporate income tax rate is 10%. 
North Macedonia, where a 10% statutory corporate 
income tax also applies, introduced a domestic top-
up-tax, therefore NLB Banka Skopje recognised a EUR 
2,186 thousand top-up-tax. 
The NLB Group applied a mandatory temporary 
exception from the requirements of IAS 12, according 
to which information on deferred tax assets and 
liabilities related to Global minimum tax are not 
recognised or disclosed.

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4. 16.  Earnings per share
Earnings per share are calculated by dividing the net 
profit by the weighted average number of ordinary 
shares in issue, less treasury shares. 
Diluted earnings per share are the same as basic 
earnings per share for NLB Group and NLB, since 
subordinated bonds and other issued debt securities 
have no future conversion options, and consequently 
there are no dilutive potential ordinary shares.
 
NLB Group
NLB
 
2024
2023
2024
2023
Net profit attributable to the owners of 
the parent (in EUR thousands)
514,552
550,700
478,161
514,287
Weighted average number of ordinary shares (in thousands)
20,000
20,000
20,000
20,000
Basic earnings per share (in EUR per share)
25.7
27.5
23.9
25.7
Diluted earnings per share (in EUR per share)
25.7
27.5
23.9
25.7
5.  Notes to the Statement of Financial Position
5. 1.  Cash, cash balances at central banks, and other demand deposits at banks
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Balances and obligatory reserves with central banks 
3,322,029
5,435,460
1,708,488
4,077,399
Cash
540,283
470,902
214,637
181,735
Demand deposits at banks
178,504
198,489
50,183
59,365
4,040,816
6,104,851
1,973,308
4,318,499
Allowance for impairment
(1,235)
(1,290)
(195)
(467)
Total 
4,039,581
6,103,561
1,973,113
4,318,032
Slovenian banks are required to maintain a 
compulsory reserve with the Bank of Slovenia relative 
to the volume and structure of their customer deposits. 
Other banks in NLB Group maintain a compulsory 
reserve in accordance with local legislation. NLB 
and other banks in NLB Group fulfil their compulsory 
reserve deposit requirements.

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5. 2.  Financial instruments held for trading  
a) Financial assets held for trading
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Derivatives, excluding hedging instruments
 
 
 
 
Swap contracts
7,649
13,867
10,393
16,135
 - currency swaps
1,598
3,687
1,919
3,712
 - interest rate swaps
6,051
10,180
8,474
12,423
Options
486
1,249
486
1,249
 - interest rate options
463
1,229
463
1,229
 - securities options
23
20
23
20
Forward contracts
779
602
770
573
 - currency forward
779
602
770
573
Total derivatives
8,914
15,718
11,649
17,957
Securities
Bonds
9,424
-
9,424
-
 - other EU members
2,036
-
2,036
-
 - other non-EU members
7,388
-
7,388
-
Total securities
9,424
-
9,424
-
Total
18,338
15,718
21,073
17,957
 - quoted securities
9,424
-
9,424
-
of these debt instruments
9,424
-
9,424
-
The notional amounts of derivative financial 
instruments are disclosed in note 5.24.b). 
b) Financial liabilities held for trading
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Derivatives, excluding hedging instruments
 
 
 
 
Swap contracts
5,496
11,139
8,478
15,440
 - currency swaps
660
2,035
1,311
4,216
 - interest rate swaps
4,836
9,104
7,167
11,224
Options
595
1,573
595
1,573
 - interest rate options
595
1,573
595
1,573
Forward contracts
904
505
904
497
 - currency forward
904
505
904
497
Total
6,995
13,217
9,977
17,510
The notional amounts of derivative financial 
instruments are disclosed in note 5.24.b).

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5. 3.  Non-trading financial instruments measured at fair value through profit or loss
a) Financial assets mandatorily at fair value through profit or loss
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Assets
 
 
 
 
Shares
8,650
6,300
8,650
6,300
Investment funds
7,779
2,658
6,521
2,558
Bonds
1,000
5,217
-
-
Loans and advances to companies
-
-
3,964
7,785
Total
17,429
14,175
19,135
16,643
 - quoted securities
1,000
5,217
-
-
of these debt instruments
1,000
5,217
-
-
 - unquoted securities
16,429
8,958
15,171
8,858
of these equity instruments
16,429
8,958
15,171
8,858
As at 31 December 2024 and 2023, NLB Group and 
NLB did not have any assets received by taking 
possession of collateral and included in financial assets 
mandatorily at fair value through profit or loss. 
b) Financial liabilities measured at fair value through profit or loss
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Liabilities 
 
 
 
 
Loans and advances to companies
-
-
637
1,234
Other financial liabilities (note 2.32.)
9,633
4,482
4,960
1,976
Total
9,633
4,482
5,597
3,210

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5. 4.  Financial assets measured at fair value through other comprehensive income
a) Analysis by type of financial assets measured at fair value through other comprehensive income
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Bonds
2,262,669
1,836,604
1,601,875
962,084
-  governments
1,707,776
1,398,036
1,046,982
523,516
 - Republic of Slovenia
385,768
246,155
365,517
210,509
 - other EU members
636,688
200,914
564,737
194,599
 - Republic of Serbia
347,103
579,333
4,701
4,482
 - other non-EU members
338,217
371,634
112,027
113,926
- banks
459,750
413,926
459,750
413,926
- other issuers
95,143
24,642
95,143
24,642
Shares
33,819
26,467
370
303
National Resolution Fund
62,774
60,625
62,774
60,625
Treasury bills
173,614
301,838
-
-
 - Republic of Slovenia
-
19,902
-
-
 - other EU members
140,774
247,827
-
-
 - other non-EU members
32,840
34,109
-
-
Commercial bills
30,640
26,022
-
-
Total
2,563,516
2,251,556
1,665,019
1,023,012
of these debt securities
2,466,923
2,164,464
1,601,875
962,084
of these equity securities
96,593
87,092
63,144
60,928
Allowance for impairment (note 5.14.b)
(5,793)
(7,329)
(2,647)
(2,448)
 - quoted securities
2,392,486
1,997,126
1,601,875
962,084
of these debt instruments
2,363,268
1,992,263
1,601,875
962,084
of these equity instruments
29,218
4,863
-
-
 - unquoted securities
171,030
254,430
63,144
60,928
of these debt instruments
103,655
172,201
-
-
of these equity instruments
67,375
82,229
63,144
60,928
The credit quality analysis for financial assets and 
contingent liabilities is disclosed in note 6.1.j) and 
movements in allowance for the impairment of debt 
securities in note 5.14.b).

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b) Movements of financial assets measured at fair value through other comprehensive income
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
 
Debt securities
Equity 
securities Debt securities
Equity 
securities
Debt securities
Equity 
securities Debt securities
Equity 
securities
Balance as at 1 January
2,164,464
87,092
2,838,796
80,407
962,084
60,928
1,291,277
42,784
Effects of translation of foreign operations 
to presentation currency
2,433
103
(293)
(34)
-
-
-
-
Additions
2,433,207
54
1,446,746
-
836,368
54
59,345
-
Derecognition
(2,253,476)
(87)
(2,249,943)
(82)
(260,979)
-
(479,962)
-
Net interest income
54,462
-
38,624
-
25,289
-
9,163
-
Exchange differences on monetary assets
4,177
-
1,901
-
1,427
-
(766)
-
Changes in fair values
61,656
9,431
88,633
6,801
37,686
2,162
49,410
2,284
Merger of subsidiary (note 5.12.f)
-
-
-
-
-
-
33,617
15,860
Balance as at 31 December
2,466,923
96,593
2,164,464
87,092
1,601,875
63,144
962,084
60,928
As at 31 December 2024, and as at 31 December 2023, 
NLB Group and NLB do not have any equity instruments 
measured at fair value through other comprehensive 
income obtained by taking possession of collateral in 
the statement of financial position (note 6.1.l).
c) Accumulated other comprehensive income related to financial assets measured at fair value through other comprehensive income
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
 
Debt securities
Equity 
securities Debt securities
Equity 
securities
Debt securities
Equity 
securities Debt securities
Equity 
securities
Balance as at 1 January
(66,934)
7,011
(144,578)
1,332
(35,255)
144
(78,283)
(1,460)
Effects of translation of foreign operations 
to presentation currency
(14)
(8)
(31)
(5)
-
-
-
-
Net gains/(losses) from changes in fair value 
55,795
9,431
77,269
6,801
31,825
2,162
38,046
2,284
Gains/losses transferred to net profit on disposal (note 4.4.)
3,168
-
742
-
210
-
834
-
Impairment (note 4.14.)
(1,535)
-
(7,054)
-
198
-
(5,058)
-
Transfer of gains/losses to retained earnings
-
(58)
-
(63)
-
-
-
-
Deferred income tax (note 5.17.)
(10,589)
(1,484)
6,718
(1,054)
(7,091)
(476)
11,849
(434)
Merger of subsidiary
-
-
-
-
-
-
(2,643)
(246)
Balance as at 31 December
(20,109)
14,892
(66,934)
7,011
(10,113)
1,830
(35,255)
144

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5. 5.  Derivatives for hedging purposes
NLB Group entities measure exposure to interest rate 
risk using repricing gap analysis and by calculating 
the sensitivity of the statement of financial position 
and off-balance-sheet items in terms of the economic 
value of equity. The portfolio duration is used as a 
measure of risk in the management of securities in the 
banking book.
NLB Group entities use interest rate swaps (IRS) to 
close open positions in an individual maturity bucket. 
Micro and macro fair value hedges are used for that 
purpose, i.e., the swapping of a fixed interest rate on a 
hedged item for a variable interest rate. Micro cash flow 
hedges are also occasionally used, i.e. the swapping 
of a variable interest rate on a hedged item for a fixed 
interest rate. All fair value hedges are made on assets 
and liability items. 
Hedge accounting principles (i.e., fair value and cash 
flow hedging) were applied in the hedging of interest 
rate risk using interest rate swaps. These hedge 
relationships are designated in such a way that the 
characteristics of the hedging instrument and those of 
the hedged item match (i.e., the principal terms match), 
while the dollar-offset method is used to regularly 
measure hedge effectiveness retrospectively. Efficiency 
is considered when total difference is within range 
80%–125% or within materiality threshold defined at 
origination of hedge. Prospective testing of hedge 
effectiveness is carried out regularly for macro hedges 
where the characteristics of both items in the hedge 
relationship do not fully match by comparing the 
change in the fair value of both items to the shift in the 
yield curve.
Sources of hedge ineffectiveness may arise from 
the difference of discount rates used for valuation of 
hedged and hedging instruments, notional and timing 
differences, as well differences in the amortisation plan 
between hedged items and the hedging instrument. 
Hedge effectiveness is assessed monthly, by comparing 
changes in the fair value of the hedged item that are 
attributable to a hedged risk with changes in the fair 
value of the hedging instrument. 
a) Fair value adjustment in hedge accounting recognised in profit or loss
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Fair value hedge from assets items
(231)
2,735
(223)
2,424
Net effects from hedging instruments
(10,840)
(24,799)
(10,731)
(22,803)
- interest rate swap for micro hedge
(7,098)
(15,677)
(6,989)
(13,681)
- interest rate swap for macro hedge
(3,742)
(9,122)
(3,742)
(9,122)
Net effects from hedged items
10,609
27,534
10,508
25,227
- loans measured at amortised cost - micro hedge
-
(3)
-
(3)
- bonds measured at amortised cost - micro hedge
894
2,684
894
2,684
- bonds measured at fair value through OCI - micro hedge
5,861
11,293
5,861
11,293
- loans measured at amortised cost- macro hedge
3,854
13,560
3,753
11,253
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Fair value hedge from liability items
(1,180)
1,164
(1,180)
1,164
Net effects from hedging instruments
25,204
6,505
25,204
6,505
- interest rate swap for micro hedge
25,204
6,505
25,204
6,505
Net effects from hedged items
(26,384)
(5,341)
(26,384)
(5,341)
- debt securities issued
(26,384)
(5,341)
(26,384)
(5,341)
In both years presented, all fair value hedges were 
effective, with actual results of the hedge ratio within a 
range of 80–125% (or within the materiality of change), 
therefore, no discontinuation of the hedge accounting 
was required. 
As at 31 December 2024 and 2023, NLB Group and 
NLB had no relationships designated for cash flow 
hedge accounting or for hedge of a net investment in a 
foreign operation. NLB Group applied a hedge of a net 
investment in a foreign operation in years 2011 and 2012, 
and at that time recognised a EUR 754 thousand gain on 
the hedging instrument in other comprehensive income 
(note 5.22.b). This gain will be included in the consolidated 
income statement when the foreign operation is disposed 
of as a part of the gain or loss on the disposal.

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b) Notional amounts of interest rate swaps
in EUR thousands
NLB Group
NLB
Fair value hedge of assets items
Notional 
amount
 Fair value
Change in fair value 
of hedging instrument 
used for calculating 
hedge ineffectiveness
Notional 
amount
 Fair value
Change in fair value 
of hedging instrument 
used for calculating 
hedge ineffectiveness
Asset
Liability
Asset
Liability
31 Dec 2024
589,141
26,815
3,592
(10,802)
529,141
26,815
1,261
(10,583)
31 Dec 2023
633,798
38,738
3,540
19,708
573,798
38,738
1,420
17,843
in EUR thousands
NLB Group
NLB
Fair value hedge of liability items
Notional 
amount
 Fair value
Change in fair value 
of hedging instrument 
used for calculating 
hedge ineffectiveness
Notional 
amount
 Fair value
Change in fair value 
of hedging instrument 
used for calculating 
hedge ineffectiveness
Asset
Liability
Asset
Liability
31 Dec 2024
1,520,000
50,956
-
41,997
1,520,000
50,956
-
41,997
31 Dec 2023
450,000
8,876
-
8,774
450,000
8,876
-
8,774
The hedging instrument is included in the statement  
of financial position in the line item ‘Derivatives – 
hedge accounting.’ 

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c) Accumulated fair value adjustments arising from the 
corresponding continuing hedge relationships
The table below presents accumulated fair value 
adjustments arising from the corresponding continuing 
hedge relationships, irrespective of whether there 
has been a change in the hedge designation during 
the year. The accumulated fair value adjustment is 
presented in the same line of statement of financial 
position as a hedged item, except for macro fair 
value hedges. In such relationships, hedged items are 
presented in the line item ‘Financial assets measured 
at amortised cost,’ while the accumulated fair value 
adjustment is presented in a separate line item ‘Fair 
value changes of the hedged items in portfolio hedge of 
interest rate risk.’
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
 
Carrying 
amount of 
hedged items
Accumulated 
amount of FV 
adjustments 
on the hedged 
item
Carrying 
amount of 
hedged items
Accumulated 
amount of FV 
adjustments 
on the hedged 
item
Carrying 
amount of 
hedged items
Accumulated 
amount of FV 
adjustments 
on the hedged 
item
Carrying 
amount of 
hedged items
Accumulated 
amount of FV 
adjustments 
on the hedged 
item
Micro fair value hedges
Fixed rate bonds measured at AC
114,743
(3,768)
108,494
(4,349)
114,743
(3,768)
108,494
(4,349)
Fixed rate bonds measured at FVOCI
213,207
(9,980)
242,347
(15,841)
213,207
(9,980)
242,347
(15,841)
Fixed rate issued bonds
1,096,577
31,725
464,393
5,341
1,096,577
31,725
464,393
5,341
Macro fair value hedges 
Fixed rate retail loans
257,465
(6,353)
267,908
(10,207)
194,962
(8,761)
205,601
(12,514)
The change in fair value of the hedge item used as the 
basis for recognising hedge ineffectiveness:
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Micro fair value hedges
(38,270)
3,591
(38,270)
3,591
Macro fair value hedges 
3,560
10,577
3,364
8,540
d) IBOR reform
NLB Group continuously monitors the development 
of Benchmark Interest Rate Reform and is actively 
preparing for the changes imposed by the regulation. 
In 2018, NLB formed a special working group which 
deals with the preparation for the discontinuation of 
some important reference interest rates and reports on 
this to the NLB Group ALCO.
NLB Group no longer offers new products that would 
be tied to reference rates in termination. With regard to 
the reference rates, the NLB Group offers only products 
related to EURIBOR, which is not scheduled for 
discontinuation. Therefore, NLB Group’s attention in the 
past few years has been focused on the modification of 
new contractual relationships with customers in which 
EURIBOR occurs. 
EURIBOR’s possible discontinuation 
Due to the timely transition to the new hybrid EURIBOR 
methodology which meet the BMR requirements, 
EURIBOR can continue to be used in new and legacy 
contracts for the foreseeable future. 
EU-supervised entities are bound to include robust 
fallback clauses into contractual documentation 
with the clients. In November 2019, the Euro risk-
free rates (RFR) Working Group published high level 
recommendations for fallback provisions for products 
referencing EURIBOR. The inclusion of robust fallback 
language is a requirement in contracts subject to 
the EU Benchmark Regulation. The Bank already 
incorporated the generic fallback clause into all new 
EURIBOR (both retail and corporate) contracts. 
In May 2021, the Euro RFR Working Group produced 
its recommendations on EURIBOR fallback trigger 
events and €STR-based EURIBOR fallback rates. NLB's 
mid-term activities are expected to undertake on the 
implementation of more precise fallback provisioning, 
based on these recommendations. NLB identified 
potential €STR-based fallbacks for EURIBOR, in line 
with the current market consensus on those fallbacks 
and intends to proceed with the activities for inclusion 
on EURIBOR fallbacks into all new EURIBOR-based 

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contracts. In the next step, the Bank is also expected 
to include fallback provisions in legacy contracts. 
The exact timing depends on the regulatory/market 
development and best practice.
NLB as a supervised entity, is required to comply 
with the Benchmark regulation and, as a user of 
benchmarks, must produce and maintain a robust 
written plan setting out the actions NLB would take 
in the event that a benchmark materially changes or 
ceases to be provided. NLB has prepared a plan, which 
sets out an inexhaustive/summary action list, and will 
continue to closely follow market standards to identify 
alternative benchmarks that could be referenced in 
substitute of existing benchmarks.
LIBOR discontinuation
Since many LIBOR settings ceased to exist at the 
beginning of 2022, the Bank finished the process of 
winding-down the exposures in a most efficient way. 
Incremental LIBOR transactions were not allowed 
unconditionally.
NLB Group activities for implementation of LIBOR 
transition were as follows: 
- review of outstanding LIBOR referencing loans,
- identification of alternative reference rate to be used 
for loan portfolio,
- analysis of how the alternative reference rate will 
be calculated and how to calculate any economic 
difference between LIBORs and the selected 
alternative reference rates,
- consideration of IT system accommodation with 
alternative reference rates,
- documentation of the transition of the loans. 
The tables indicate the notional amount and weighted 
average maturity of derivatives on the NLB Group level 
and separately NLB d.d. sole in hedging relationships 
that will be affected by the IBOR reform, analysed 
on an interest rate basis. The derivative hedging 
instruments provide a close approximation to the 
extent of the risk exposure NLB Group manages 
through hedging relationships. 
in EUR thousands
 
2024
2023
NLB Group
Notional amount 
(in EUR 
thousands)
Weighted 
average 
maturity (years)
Notional amount 
(in EUR 
thousands)
Weighted 
average 
maturity (years)
Interest rate swaps (assets)
EURIBOR (3 months)
 310,250 
 8.05 
318,509
 8.94 
EURIBOR (6 months)
 272,189 
 5.47 
315,289
 5.68 
USD LIBOR (6 months)
 6,702 
 8.93 
 - 
 - 
Interest rate swaps (liabilities)
EURIBOR (3 months)
 800,000 
 2.53 
350,000
 2.49 
EURIBOR (6 months)
 720,000 
 3.87 
100,000
 2.49 
 
 
 
 
in EUR thousands
 
2024
2023
NLB
Notional amount 
(in EUR 
thousands)
Weighted 
average 
maturity (years)
Notional amount 
(in EUR 
thousands)
Weighted 
average 
maturity (years)
Interest rate swaps (assets)
EURIBOR (3 months)
 250,250 
 8.88 
258,509
 9.72 
EURIBOR (6 months)
 272,189 
 5.47 
315,289
 5.68 
USD LIBOR (6 months)
 6,702 
 8.93 
 - 
 - 
Interest rate swaps (liabilities)
EURIBOR (3 months)
 800,000 
 2.53 
350,000
 2.49 
EURIBOR (6 months)
 720,000 
 3.87 
100,000
 2.49 
As can be seen from the table, the majority of long-
term derivatives in hedging relationships are exposed 
to EURIBOR, therefore, the uncertainty arising from 
interest rate benchmark reform derives mainly from 
derivatives with longer maturities, when a change of 
EURIBOR could be expected. As at 31 December 2024, 
derivatives with remaining maturity of five or more years 
amount to EUR 242,830 thousand (31 December 2023: 
EUR 285,280 thousand).

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5. 6.  Financial assets measured at amortised cost
Analysis by type
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Debt securities
3,725,195
2,522,229
2,846,779
1,966,169
Loans and advances to banks
458,921
547,640
193,172
149,011
Loans and advances to customers 
16,363,649
13,734,601
8,653,348
7,148,283
Other financial assets
136,854
165,962
81,518
101,596
Total 
20,684,619
16,970,432
11,774,817
9,365,059
The credit quality analysis for financial assets and 
contingent liabilities is disclosed in note 6.1.j). 
a) Debt securities
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Governments
2,707,448
1,898,725
1,832,344
1,347,161
Companies
75,923
79,679
68,674
72,458
Banks
882,616
536,096
882,616
536,096
Financial organisations
66,675
13,251
66,675
13,251
3,732,662
2,527,751
2,850,309
1,968,966
Allowance for impairment (note 5.14.b)
(7,467)
(5,522)
(3,530)
(2,797)
Total
 
3,725,195
2,522,229
2,846,779
1,966,169
b) Loans and advances to banks
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Loans
456
623
131,794
119,914
Time deposits
229,591
249,765
61,684
25,865
Reverse sale and repurchase agreements
229,049
294,069
-
-
Purchased receivables
-
3,482
-
3,482
Finance lease receivables (note 5.11.b)
65
-
-
-
459,161
547,939
193,478
149,261
Allowance for impairment (note 5.14.a)
(240)
(299)
(306)
(250)
Total 
458,921
547,640
193,172
149,011
c) Loans and advances to customers 
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Loans
14,817,888
13,117,311
8,440,471
6,946,199
Overdrafts
507,933
449,145
276,421
236,792
Finance lease receivables (note 5.11.b)
1,227,783
337,610
-
-
Credit card business
158,702
154,664
87,211
82,457
Called guarantees
9,104
4,498
6,958
2,403
16,721,410
14,063,228
8,811,061
7,267,851
Allowance for impairment (note 5.14.a)
(357,761)
(328,627)
(157,713)
(119,568)
Total 
16,363,649
13,734,601
8,653,348
7,148,283

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Analysis of loans and advances to customers by sector
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Governments
511,129
386,291
209,228
118,220
Financial organisations
149,132
91,523
1,326,073
384,995
Companies
7,145,683
6,169,972
3,235,837
3,101,465
Individuals
8,557,705
7,086,815
3,882,210
3,543,603
Total 
16,363,649
13,734,601
8,653,348
7,148,283
d) Other financial assets
Analysis by type of other financial assets
 in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Receivables in the course of settlement 
and other temporary accounts
43,265
43,608
25,701
20,207
Credit card receivables
26,108
54,748
13,881
42,753
Debtors
14,181
9,265
3,437
2,013
Fees and commissions
7,974
9,734
3,405
2,924
Accrued income
15,081
7,171
7,451
6,247
Prepayments
5,183
2,176
-
-
Other financial assets
34,055
50,065
28,856
29,066
145,847
176,767
82,731
103,210
Allowance for impairment (note 5.14.a)
(8,993)
(10,805)
(1,213)
(1,614)
Total
136,854
165,962
81,518
101,596
Receivables in the course of settlement are temporary 
balances which will be transferred to the appropriate 
item in the days following their occurrence.
Other financial assets in the amount of EUR 23,975 
thousand (31 December 2023: EUR 22,745 thousand) 
relate to a receivable recognised in accordance with 
the ‘Act for Value Protection of Republic of Slovenia’s 
Capital Investment in Nova Ljubljanska banka d.d., 
Ljubljana’ (note 5.16.a). The remaining balance includes 
claims for fees and legal costs, and claims from refunds.

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Analysis of other financial assets by sector
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Banks
42,218
51,020
10,114
19,779
Government
26,315
44,233
26,000
25,756
Financial organisations
21,126
30,715
11,932
23,554
Companies
9,385
5,062
824
723
Individuals
37,810
34,932
32,648
31,784
Total 
136,854
165,962
81,518
101,596
e) Movement of called non-financial guarantees
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Balance as at 1 January
984
397
60
90
Effects of translation of foreign 
operations to presentation currency
-
(1)
-
-
Called guarantees
1,599
1,184
1,300
-
Paid guarantees
(1,722)
(534)
(1,144)
-
Merger of subsidiary
-
-
-
32
Write-offs
(357)
(62)
(176)
(62)
Balance as at 31 December
504
984
40
60
5. 7.  Non-current assets held for sale 
The line item ‘Non-current assets held for sale’ includes 
business premises and assets received as collateral 
that are in the process of being sold. As at 31 December 
2024, the value of assets received by taking possession 
of collateral and included in non-current assets held for 
sale by NLB Group amounted to EUR 7,191 thousand  
(31 December 2023: EUR 474 thousand). As at  
31 December 2024, and as at 31 December 2023, NLB 
did not have any non-current assets obtained by taking 
possession of collateral and included in non-current 
assets held for sale (note 6.1.l).
Analysis of movements of non-current assets held for sale
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Balance as at 1 January
4,849
15,436
4,048
4,235
Effects of translation of foreign 
operations to presentation currency
6
11
-
-
Transfer from/(to) property and 
equipment (note 5.8.)
7,681
584
240
584
Transfer from/(to) other assets
8
-
8
-
Transfer from/(to) investment property (note 5.9.)
81
-
-
-
Disposals
(1,286)
(10,861)
(1,136)
(655)
Valuation
(303)
(321)
(311)
(116)
Balance as at 31 December
11,036
4,849
2,849
4,048

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
5. 8.  Property and equipment
a) Analysis by type
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Own property and equipment
274,683
249,920
85,677
80,240
Right-of-use assets (note 5.11.)
35,334
28,114
5,643
5,730
Total
310,017
278,034
91,320
85,970
b) Movement wof own property and equipment
in EUR thousands
 
NLB Group
NLB
 
Land & 
Buildings
Computers
Other equipment
Total 
Land & 
Buildings
Computers
Other equipment
Total 
 
 
 
for own use
in 
operating 
lease
 
 
 
for own use
in 
operating 
lease
 
Cost
Balance as at 1 January 2024
357,527
93,968
104,612
15,004
571,111
202,080
46,552
44,866
4,202
297,700
Effects of translation of foreign operations 
to presentation currency
233
66
61
1
361
-
-
-
-
-
Acquisition of subsidiary (note 5.12.b, c)
-
302
627
20,777
21,706
-
-
-
-
-
Additions
14,155
11,067
16,355
20,791
62,368
7,825
5,962
2,439
395
16,621
Disposals
(1,529)
(9,358)
(8,830)
(10,596)
(30,313)
(93)
(2,312)
(3,007)
(1)
(5,413)
Transfer from/to property and equipment
385
-
(547)
162
-
385
-
(385)
-
-
Transfer to/from investment property (note 5.9.)
1,106
-
-
-
1,106
-
-
-
-
-
Transfer to/from non-current assets held for sale (note 5.7.)
(10,436)
-
-
-
(10,436)
(2,123)
-
-
-
(2,123)
Other
-
-
-
(7,793)
(7,793)
-
-
-
-
-
Balance as at 31 December 2024
361,441
96,045
112,278
38,346
608,110
208,074
50,202
43,913
4,596
306,785
Depreciation and impairment 
Balance as at 1 January 2024
183,334
58,823
73,838
5,196
321,191
141,780
33,419
38,690
3,571
217,460
Effects of translation of foreign operations 
to presentation currency
34
20
16
1
71
-
-
-
-
-
Disposals
(664)
(8,808)
(7,513)
(123)
(17,108)
-
(2,307)
(2,999)
(1)
(5,307)
Depreciation (note 4.11.)
9,665
9,348
7,710
2,838
29,561
3,880
4,710
2,004
244
10,838
Impairment (note 4.14.)
3,667
-
-
-
3,667
-
-
-
-
-
Transfer from/to property and equipment
47
-
(88)
41
-
47
-
(47)
-
-
Transfer to/from investment property (note 5.9.)
(8)
-
-
-
(8)
-
-
-
-
-
Transfer to/from non-current assets held for sale (note 5.7.)
(2,755)
-
-
-
(2,755)
(1,883)
-
-
-
(1,883)
Other
-
-
-
(1,192)
(1,192)
-
-
-
-
-
Balance as at 31 December 2024
193,320
59,383
73,963
6,761
333,427
143,824
35,822
37,648
3,814
221,108
Net carrying value
Balance as at 31 December 2024
168,121
36,662
38,315
31,585
274,683
64,250
14,380
6,265
782
85,677
Balance as at 1 January 2024
174,193
35,145
30,774
9,808
249,920
60,300
13,133
6,176
631
80,240
As at 31 December 2024, the value of assets received by 
taking possession of collateral and included in property 
and equipment by NLB Group amounted to EUR 1,644 
thousand (31 December 2023: EUR 11,641 thousand). As 
at 31 December 2024 and as at 31 December 2023, NLB 
did not have any assets received by taking possession 
of collateral and included in property and equipment 
(note 6.1.l).

NLB Group 
Annual Report 2024
434
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB Group
NLB
 
Land & 
Buildings
Computers
Other equipment
Total 
Land & 
Buildings
Computers
Other equipment
Total 
 
 
 
for own use
in 
operating 
lease
 
 
 
for own use
in 
operating 
lease
 
Cost
 
 
 
 
 
 
 
 
 
 
Balance as at 1 January 2023
347,252
84,875
95,075
9,304
536,506
195,685
42,180
43,783
3,722
285,370
Effects of translation of foreign operations 
to presentation currency
(68)
(20)
(3)
-
(91)
-
-
-
-
-
Additions
16,827
14,104
15,217
7,604
53,752
3,527
4,737
2,829
482
11,575
Disposals
(5,519)
(4,969)
(5,627)
(1,904)
(18,019)
-
(1,357)
(2,403)
(2)
(3,762)
Transfer to/from investment property (note 5.9.)
86
-
-
-
86
-
-
-
-
-
Transfer to/from non-current assets held for sale (note 5.7.)
(1,051)
-
-
-
(1,051)
(1,051)
-
-
-
(1,051)
Merger of subsidiary (note 5.12.f)
-
-
-
-
-
3,919
992
657
-
5,568
Disposal of subsidiaries (note 5.12.d, e)
-
(22)
(50)
-
(72)
-
-
-
-
-
Balance as at 31 December 2023
357,527
93,968
104,612
15,004
571,111
202,080
46,552
44,866
4,202
297,700
Depreciation and impairment 
Balance as at 1 January 2023
177,896
53,340
72,310
4,016
307,562
138,264
29,619
38,891
3,334
210,108
Effects of translation of foreign operations 
to presentation currency
(10)
(3)
11
-
(2)
-
-
-
-
-
Disposals
(914)
(4,615)
(4,845)
(335)
(10,709)
-
(1,350)
(2,359)
(2)
(3,711)
Depreciation (note 4.11.)
6,782
10,123
6,412
1,515
24,832
3,750
4,635
1,884
239
10,508
Impairment (note 4.14.)
47
-
-
-
47
-
-
-
-
-
Transfer to/from non-current assets held for sale (note 5.7.)
(467)
-
-
-
(467)
(467)
-
-
-
(467)
Merger of subsidiary (note 5.12.f)
-
-
-
-
-
233
515
274
-
1,022
Disposal of subsidiaries (note 5.12.d, e)
-
(22)
(50)
-
(72)
-
-
-
-
-
Balance as at 31 December 2023
183,334
58,823
73,838
5,196
321,191
141,780
33,419
38,690
3,571
217,460
Net carrying value
Balance as at 31 December 2023
174,193
35,145
30,774
9,808
249,920
60,300
13,133
6,176
631
80,240
Balance as at 1 January 2023
169,356
31,535
22,765
5,288
228,944
57,421
12,561
4,892
388
75,262

NLB Group 
Annual Report 2024
435
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
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NLB Group Key Members
Risk Management
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Statement
Financial 
Report
5. 9.  Investment property
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Balance as at 1 January
31,116
35,639
7,640
6,753
Effects of translation of foreign operations 
to presentation currency
65
(14)
-
-
Disposals
(4,340)
(3,392)
(2,227)
(79)
Transfer from/(to) property and equipment (note 5.8.)
(1,114)
(86)
-
-
Transfer from/(to) non-current assets held for sale (note 5.7.)
(81)
-
-
-
Transfer from/(to) other assets
-
86
-
-
Net valuation to fair value (note 4.8.)
486
(1,117)
186
182
Merger of subsidiary (note 5.12.f)
-
-
-
784
Balance as at 31 December
26,132
31,116
5,599
7,640
As at 31 December 2024, the value of assets received 
by taking possession of collateral and included in 
investment property by NLB Group amounted to 
EUR 17,844 thousand (31 December 2023: EUR 21,253 
thousand), and in NLB amounted to EUR 619 thousand 
(31 December 2023: EUR 2,263 thousand) (note 6.1.l). 
Operating expenses arising from investment properties:
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Leased to others
529
1,986
333
373
Not leased to others
476
459
342
298
Total
1,005
2,445
675
671

NLB Group 
Annual Report 2024
436
Overview 
MB Statement
SB Statement
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Strategy
Risk Factors & Outlook
Performance Overview
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NLB Group Key Members
Risk Management
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Financial 
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5. 10.  Intangible assets
in EUR thousands
 
NLB Group
NLB
 
Software licenses
Other 
intangible assets
Goodwill
Total 
Software licenses
Cost 
 
 
 
 
 
Balance as at 1 January 2024
272,445
13,214
32,336
317,995
218,179
Effects of translation of foreign operations 
to presentation currency
68
51
(1)
118
-
Acquisition of subsidiaries (note 5.12.b, c)
1,590
21,959
4,541
28,090
-
Additions
31,023
-
-
31,023
18,670
Write-offs
(3,946)
-
-
(3,946)
(3,250)
Balance as at 31 December 2024
301,180
35,224
36,876
373,280
233,599
Amortisation and impairment
Balance as at 1 January 2024
217,335
9,736
28,807
255,878
180,800
Effects of translation of foreign operations 
to presentation currency
39
38
-
77
-
Amortisation (note 4.11.)
18,147
2,628
-
20,775
11,625
Write-offs
(3,946)
-
-
(3,946)
(3,250)
Balance as at 31 December 2024
231,575
12,402
28,807
272,784
189,175
Net carrying value
Balance as at 31 December 2024
69,605
22,822
8,069
100,496
44,424
Balance as at 1 January 2024
55,110
3,478
3,529
62,117
37,379
Other intangible assets represent additionally identified 
intangible assets in a business combination, namely 
core deposits, trade name and intangible assets related 
to the distribution agreements. The newly identified 
intangible assets related to the distribution agreements 
recognised at the acquisition date were measured by 
referring to the fair value which amounted to EUR 21,959 
thousand. Useful life is assessed to be 10 years. This fair 
value was estimated by applying an income approach.

NLB Group 
Annual Report 2024
437
Overview 
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
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Financial 
Report
in EUR thousands
 
NLB Group
NLB
 
Software licenses
Other 
intangible assets
Goodwill
Total 
Software licenses
Cost 
 
 
 
 
 
Balance as at 1 January 2023
259,684
13,227
32,336
305,247
207,769
Effects of translation of foreign operations 
to presentation currency
(25)
(13)
-
(38)
-
Merger of subsidiary (note 5.12.f)
-
-
-
-
979
Additions
20,697
-
-
20,697
13,797
Disposals
(4)
-
-
(4)
-
Write-offs
(7,740)
-
-
(7,740)
(4,366)
Disposal of subsidiary (note 5.12.d)
(167)
-
-
(167)
-
Balance as at 31 December 2023
272,445
13,214
32,336
317,995
218,179
Amortisation and impairment
Balance as at 1 January 2023
210,821
7,384
28,807
247,012
177,344
Effects of translation of foreign operations 
to presentation currency
(16)
(13)
-
(29)
-
Merger of subsidiary (note 5.12.f)
-
-
-
-
294
Disposals
(4)
-
-
(4)
-
Amortisation (note 4.11.)
14,037
2,365
-
16,402
7,528
Write-offs
(7,336)
-
-
(7,336)
(4,366)
Disposal of subsidiary (note 5.12.d)
(167)
-
-
(167)
-
Balance as at 31 December 2023
217,335
9,736
28,807
255,878
180,800
Net carrying value
Balance as at 31 December 2023
55,110
3,478
3,529
62,117
37,379
Balance as at 1 January 2023
48,863
5,843
3,529
58,235
30,425
5. 11.  Leases
a) NLB Group as a lessee
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Right-of-use assets
Land and buildings
31,802
24,541
3,103
2,794
Vehicles
85
92
2,377
2,681
Computers
375
395
163
255
Furniture and equipment
3,072
3,086
-
-
Total
35,334
28,114
5,643
5,730
Lease liabilities
35,935
28,944
5,775
5,793
In the statement of financial position, right-of-use 
assets are included in the line item ‘Property and 
equipment’ and lease liabilities are included in the line 
item ‘Other financial liabilities.’
Additions to the right-of-use assets during 2024 in 
NLB Group amounted to EUR 17,305 thousand (2023: 
EUR 19,149 thousand), and in NLB EUR 2,675 thousand 
(2023: EUR 4,656 thousand). Due to the acquisition of 
subsidiaries in 2024, the right-of-use assets in NLB 
Group increased by EUR 1,894 thousand (note 5.12.c).

NLB Group 
Annual Report 2024
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Report
The income statement shows the following amounts relating to leases:
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Depreciation of right-of-use assets (note 4.11.)
Land and buildings
6,653
6,519
684
692
Vehicles
81
160
821
705
Computers
91
61
48
24
Furniture and equipment
1,056
1,258
-
-
Total
7,881
7,998
1,553
1,421
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Interest expenses on lease liabilities (note 4.1.)
(1,076)
(728)
(180)
(132)
Expenses relating to short-term leases 
(included in administrative expenses)
(929)
(1,554)
(269)
(403)
Expenses relating to leases of low-value assets 
that are not shown above as short-term leases 
(included in administrative expenses)
(1,393)
(1,237)
(138)
(182)
Income from sub-leasing right-of-use assets 
(included in other operating income)
112
140
-
-
The total cash outflow for leases in 2024 in NLB Group 
was EUR 9,433 thousand (2023: EUR 8,242 thousand), and 
in NLB EUR 1,646 thousand (2023: EUR 1,386 thousand).
NLB Group leases various offices, branches, vehicles, 
and other equipment used in its business. Rental 
contracts for offices and branches generally have lease 
terms between 5 to 20 years, while some contracts are 
made for indefinite periods. Contracts for indefinite 
periods are included in the measurement of the liability 
in accordance with planning projections. Normally, a 
lease term of five years is assumed, with the exemption 
of business premises on strategic locations where 
management assesses a different (longer) lease term. 
Vehicles and other equipment generally have lease 
terms between 1 and 5 years. There are several lease 
contracts that include extension and termination options. 
These options are negotiated by management to align 
with the Group’s business needs. Lease payments to be 
made under reasonably certain extension options are 
included in measurement of the liability.
Lease terms are negotiated on an individual basis and 
contain a range of different terms and conditions. The 
lease agreements do not impose any covenants other 
than the security interests in the leased assets that are 
held by the lessor. Leased assets may not be used as 
security for borrowing purposes.
NLB Group also has certain leases of other equipment 
with a lease term of 12 months or less, and equipment 
with low value. For these leases, NLB Group applies 
the short-term lease and the lease of low-value assets 
recognition exemptions. Lease payments on short-term 
leases and leases of low-value assets are recognised 
as expenses on a straight-line basis over the lease term.
For calculation of the net present value of the future 
lease payments, NLB Group applies the internal 
transfer price as a discount rate.
NLB Group and NLB do not have expenses relating to 
variable payments and gains or losses arising from a 
sale and leaseback transactions. 

NLB Group 
Annual Report 2024
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Strategy
Risk Factors & Outlook
Performance Overview
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Financial 
Report
The following table sets out a maturity analysis of undiscounted lease liabilities.
in EUR thousands
   
NLB Group
NLB 
   
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Up to 1 Month
 
641
518
143
163
1 Month to 3 Months
 
1,291
1,016
283
285
3 Months to 1 Year
 
5,732
3,952
1,245
1,298
1 Year to 5 Years
 
24,005
18,155
3,734
3,835
Over 5 Years
 
8,607
7,719
794
640
Total
 
40,276
31,359
6,199
6,221
b) NLB Group as a lessor
Finance and operating leases of motor vehicles and 
operating leases of business premises and POS 
terminals represent the majority of agreements in 
which NLB Group acts as a lessor.
Most of the lease agreements entered into by 
NLB Group as lessor contracts are finance lease 
agreements. Most of the finance lease agreements are 
concluded for a non-cancellable period of between 48 
and 60 months. By paying the last instalment at the end 
of the contract, the leasing object becomes the lessee’s 
property. The financial leasing receivables are secured 
by the object of financing. NLB Group does not have 
finance lease contracts with variable payments not 
included in the measurement of the net investment in 
the lease. 
The investment properties are leased to the lessee 
under operating leases with rentals payable monthly. 
There are no variable lease payments that depend on 
an index or a rate. The investment properties generally 
have lease terms between 2 and 10 years. Some 
contracts are made for an indefinite period.
Finance leases
Loans and advances to customers in NLB Group 
include finance lease receivables.
The following table sets out a maturity analysis of lease 
receivables, showing the undiscounted lease payments 
to be received after the reporting date. 
in EUR thousands
NLB Group
2024
2023
Less than 1 year
242,013
115,449
1 to 2 years
191,168
89,047
2 to 3 years
204,981
76,876
3 to 4 years
198,055
62,091
4 to 5 years
184,840
31,172
More than 5 years
397,203
20,787
Total undiscounted 
lease receivable
1,418,260
395,422
Unearned finance income
(190,412)
(57,812)
Net investment in the lease
1,227,848
337,610
During 2024, NLB Group recognised interest income on 
lease receivables in the amount of EUR 50,913 thousand 
(2023: EUR 18,959 thousand). 
Operating lease
A maturity analysis of lease payments, showing the 
undiscounted lease payments to be received after the 
reporting date.
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Less than 
1 year
7,376
5,590
910
899
1 to 2 years
2,778
3,516
907
893
2 to 3 years
2,674
2,271
861
864
3 to 4 years
2,382
2,005
793
825
4 to 5 years
1,494
1,573
723
749
More than 
5 years
3,838
3,490
3,616
3,393
Total
20,542
18,445
7,810
7,623
NLB Group realised rental income arising from: 
investment properties in the amount of EUR 1,348 
thousand (2023: EUR 1,755 thousand); and movable 
property in the amount of EUR 2,491 thousand (2023: 
EUR 2,133 thousand). NLB realised rental income arising 
from: investment properties in the amount of EUR 293 
thousand (2023: EUR 359 thousand); and movable 
property in the amount of EUR 527 thousand (2023: EUR 
485 thousand) (note 4.8.).

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
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Statement
Financial 
Report
5. 12.  Investments in subsidiaries, associates, and joint ventures
a) Analysis by type of investment in subsidiaries
in EUR thousands
NLB
31 Dec 2024
 31 Dec 2023
Banks
975,400
901,765
Other financial organisations
160,952
30,407
Enterprises
43,405
43,585
Total
1,179,757
975,757
Data of subsidiaries as included in the consolidated financial statements of NLB Group as at 31 December 2024:
 
Nature of  
Business
Country of 
Incorporation
Equity as at 
31 Dec 2024 
(in EUR 
thousands)
Profit/(loss) 
for 2024 
(in EUR 
thousands)
NLB Group
NLB
Shareholding 
(in %)
Voting rights 
(in %)
Shareholding 
(in %)
Voting rights 
(in %)
Core members
 
 
 
 
 
 
 
 
NLB Banka a.d., Skopje
Banking
North Macedonia 
322,944
67,838
86.97
86.97
86.97
86.97
NLB Banka a.d., Podgorica
Banking
Montenegro 
119,729
27,714
99.87
99.87
99.87
99.87
NLB Banka a.d., Banja Luka
Banking
Bosnia and  
Herzegovina 
130,314
29,510
99.85
99.85
99.85
99.85
NLB Banka sh.a., Prishtina
Banking
Kosovo
173,827
37,028
82.38
82.38
82.38
82.38
NLB Banka d.d., Sarajevo
Banking
Bosnia and  
Herzegovina 
107,662
14,384
97.34
97.35
97.34
97.35
NLB Komercijalna banka a.d. Beograd
Banking
Serbia 
865,365
140,482
100
100
100
100
NLB Skladi d.o.o., Ljubljana
Finance
Slovenia 
22,971
12,113
100
100
100
100
NLB Fondovi a.d., Beograd
Finance
Serbia 
401
(355)
100
100
-
-
NLB Fondovi a.d. Skopje
Finance
North Macedonia 
1,130
17
100
100
-
-
NLB Lease&Go, leasing, d.o.o., Ljubljana
Finance
Slovenia 
29,551
3,251
100
100
100
100
NLB Lease&Go, d.o.o. Skopje(i)
Finance
North Macedonia 
1,497
(677)
100
100
-
-
NLB Lease&Go leasing d.o.o. Beograd(ii)
Finance
Serbia 
13,204
226
99.80
99.80
-
-
NLB Car&Go, upravljanje spletnih platform, d.o.o.
Web portal
Slovenia 
(26)
(33)
100
100
-
-
Summit Leasing Slovenija d.o.o., Ljubljana(iii)
Finance
Slovenia 
102,906
(1,009)
100
100
-
-
Mobil Leasing d.o.o., Zagreb
Finance
Croatia 
24,659
(2)
100
100
-
-
NLB MUZA Zavod za upravljanje 
kulturne dediščine, Ljubljana
Cultural heritage  
management
Slovenia 
3,613
113
100
100
100
100
NLB DigIT d.o.o., Beograd
IT services
Serbia 
2,823
243
100
100
100
100
NLB Real Estate d.o.o., Podgorica
Real estate
Montenegro 
2,642
486
100
100
100
100
NLB Real Estate d.o.o., Beograd
Real estate
Serbia 
1,085
(964)
100
100
100
100
NLB Real Estate d.o.o., Ljubljana
Real estate
Slovenia 
22,675
113
100
100
100
100
Non-core members
 
 
 
 
 
 
 
 
NLB Crna Gora d.o.o., Podgorica
Finance
Montenegro 
4,011
368
100
100
100
100
NLB InterFinanz AG, Zürich in Liquidation
Finance
Switzerland 
10,483
895
100
100
100
100
NLB InterFinanz d.o.o., Beograd - u likvidaciji
Finance
Serbia 
3
2
100
100
-
-
LHB AG, Frankfurt
Finance
Germany 
524
(160)
100
100
100
100
PRO-REM d.o.o., Ljubljana - v likvidaciji (iv)
Real estate
Slovenia 
19,984
175
100
100
-
-
OL Nekretnine d.o.o., Zagreb - u likvidaciji
Real estate
Croatia 
567
(73)
100
100
-
-
NLB Srbija d.o.o., Beograd
Real estate
Serbia 
18,768
444
100
100
100
100
SLS HOLDCO, holdinška družba, d.o.o. Ljubljana
Finance
Slovenia
104,150
(2,113)
100
100
100
100
(i)51% ownership of NLB Lease&Go, leasing, d.o.o., Ljubljana and 49% ownership of NLB Banka a.d., Skopje. 
(ii)50.89% ownership of NLB Lease&Go, leasing, d.o.o., Ljubljana and 48.91% NLB Komercijalna banka a.d. Beograd. 
(iii)100% ownership of SLS HOLDCO, holdinška družba, d.o.o. Ljubljana.
(iv)100% ownership of NLB Real Estate d.o.o., Ljubljana.

NLB Group 
Annual Report 2024
441
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Data of subsidiaries as included in the consolidated financial statements of NLB Group as at 31 December 2023:
 
Nature of 
Business
Country of 
Incorporation
Equity as at 
31 Dec 2023 
(in EUR
thousands)
Profit/(loss) 
for 2023 
(in EUR 
thousands)
NLB Group
NLB
Shareholding 
(in %)
Voting rights 
(in %)
Shareholding 
(in %)
Voting rights 
(in %)
Core members
 
 
 
 
 
 
 
 
NLB Banka a.d., Skopje
Banking
North Macedonia 
279,987
44,517
86.97
86.97
86.97
86.97
NLB Banka a.d., Podgorica
Banking
Montenegro 
120,390
26,658
99.87
99.87
99.87
99.87
NLB Banka a.d., Banja Luka
Banking
Bosnia and  
Herzegovina 
107,270
24,269
99.85
99.85
99.85
99.85
NLB Banka sh.a., Prishtina
Banking
Kosovo
149,669
35,968
82.38
82.38
82.38
82.38
NLB Banka d.d., Sarajevo
Banking
Bosnia and  
Herzegovina 
95,980
12,819
97.34
97.35
97.34
97.35
NLB Komercijalna banka a.d. Beograd
Banking
Serbia 
827,575
132,313
100
100
100
100
KomBank Invest a.d. Beograd
Finance
Serbia 
769
(1,201)
100
100
-
-
NLB Skladi d.o.o., Ljubljana
Finance
Slovenia 
13,707
9,498
100
100
100
100
NLB Lease&Go, leasing, d.o.o., Ljubljana
Finance
Slovenia 
21,251
1,664
100
100
100
100
NLB Lease&Go, d.o.o. Skopje(ii)
Finance
North Macedonia 
1,493
(605)
100
100
-
-
NLB Lease&Go leasing d.o.o. Beograd(iii)
Finance
Serbia 
7,115
(736)
99.64
99.64
-
-
NLB Zavod za upravljanje  
kulturne dediščine, Ljubljana
Cultural 
heritage  
management
Slovenia 
3,500
86
100
100
100
100
NLB DigIT d.o.o., Beograd
IT services
Serbia 
2,569
204
100
100
100
100
Non-core members
 
 
 
 
 
 
 
 
NLB Leasing d.o.o., Ljubljana - v likvidaciji(i)
Finance
Slovenia 
2,021
1,487
100
100
-
-
NLB Crna Gora d.o.o., Podgorica
Finance
Montenegro 
3,643
348
100
100
100
100
NLB InterFinanz AG, Zürich in Liquidation
Finance
Switzerland 
9,762
(2,321)
100
100
100
100
NLB InterFinanz d.o.o., Beograd - u likvidaciji
Finance
Serbia 
3
1
100
100
-
-
LHB AG, Frankfurt
Finance
Germany 
684
(402)
100
100
100
100
REAM d.o.o., Podgorica
Real estate
Montenegro 
2,156
389
100
100
100
100
REAM d.o.o., Beograd - Novi Beograd
Real estate
Serbia 
2,042
(576)
100
100
100
100
S-REAM d.o.o., Ljubljana
Real estate
Slovenia 
22,452
(384)
100
100
100
100
PRO-REM d.o.o., Ljubljana - v likvidaciji
Real estate
Slovenia 
20,447
635
100
100
-
-
OL Nekretnine d.o.o., Zagreb - u likvidaciji
Real estate
Croatia 
1,153
(314)
100
100
-
-
NLB Srbija d.o.o., Beograd
Real estate
Serbia 
18,252
(603)
100
100
100
100
Privatinvest d.o.o., Ljubljana
Real estate
Slovenia 
110
(11)
100
100
100
100
(i)100% ownership of NLB Lease&Go, leasing, d.o.o., Ljubljana.
(ii)51% ownership of NLB Lease&Go, leasing, d.o.o., Ljubljana and 49% ownership of NLB Banka a.d., Skopje.
(iii)50.73% ownership of NLB Lease&Go, leasing, d.o.o., Ljubljana and 48.91% NLB Komercijalna banka a.d. Beograd.
Changes in ownership interest in the subsidiaries of NLB Group in 2024 and 2023 are presented in note 3. 

NLB Group 
Annual Report 2024
442
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Data of subsidiaries with significant non-controlling interests, before intercompany eliminations:
in EUR thousands
 
NLB Banka,  
Skopje
NLB Banka,  
Prishtina
 
2024
2023
2024
2023
Non-controlling interest in equity (in %)
13.03
13.03
17.62
17.62
Non-controlling interest‘s voting rights (in %)
13.03
13.03
17.62
17.62
Income statement and statement of comprehensive income
Revenues
125,449
111,640
78,654
68,468
Profit/(loss) for the year
67,838
44,517
37,028
35,968
Attributable to non-controlling interest
8,839
5,801
6,525
6,339
Other comprehensive income
1,768
3,363
(154)
(141)
Total comprehensive income
69,606
47,880
36,874
35,827
Attributable to non-controlling interest
9,070
6,239
6,498
6,314
Paid dividends to non-controlling interest
4,765
4,391
3,997
-
Statement of financial position
Current assets
991,343
867,333
713,084
716,000
Non-current assets
1,167,424
1,034,922
713,778
513,757
Current liabilities
1,568,345
1,393,480
963,407
856,340
Non-current liabilities
267,478
228,788
289,628
223,748
Equity
322,944
279,987
173,827
149,669
Attributable to non-controlling interest
42,080
36,482
30,634
26,376

NLB Group 
Annual Report 2024
443
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
b) Acquisition of Generali Investment, Skopje
In May 2024, NLB Skladi d.o.o., Ljubljana become 
an owner of 100% of financial company Generali 
Investments a.d. Skopje. Generali Investments a.d. 
Skopje is the third largest asset manager on the 
Macedonian market with an 18% market share. As at 30 
June 2024, the company managed approximately EUR 
53 million of client assets in different investment funds 
and portfolios.
In August 2024, Generali Investments a.d. Skopje was 
renamed to NLB Fondovi a.d. Skopje.
The purchase price for the company was EUR 2,515 
thousand and was fully paid in cash. There are no 
contingent consideration arrangements. At the 
acquisition date, cash in acquired entities amounted to 
EUR 173 thousand. The net outflow of cash amounted to 
EUR 2,342 thousand (included in the statement of cash 
flows within payments from investing activities).
The assets and liabilities recognised in the NLB Group 
financial statements as a result of the acquisition are 
as follows:
in EUR thousands
Cash, cash balances at central banks and other demand deposits at banks
173
Non-trading financial assets mandatorily at fair value through profit or loss
857
Financial assets measured at amortised cost
 
 - other financial assets
2
Tangible assets
 
Property and equipment
4
Intangible assets 
34
Current income tax assets
15
Other assets
83
Total assets
1,168
Financial liabilities measured at amortised cost
 
 - other financial liabilities
39
Other liabilities
17
Total liabilities
56
Net identifiable assets acquired 
1,112
Consideration given
2,515
Goodwill
1,403
The acquisition of NLB Fondovi a.d. Skopje, resulted in a 
goodwill in the amount of EUR 1,403 thousand, which is 
recognised in the statement of financial position under 
the line, ‘Intangible assets.’ The main factors that make 
up the goodwill are the synergies within the NLB Group, 
the existing distribution channels and the presence on 
the strategically important market of the NLB Group. 
Acquisition-related costs were immaterial.

NLB Group 
Annual Report 2024
444
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
c) Acquisition of SLS HOLDCO d. o. o. , Ljubljana
On 11 September 2024, NLB completed the acquisition 
of a 100% stake in the company SLS HOLDCO d.o.o., 
Ljubljana, the parent company of Summit Leasing 
Slovenija d.o.o., Ljubljana, and its subsidiary Mobil 
Leasing d.o.o., Zagreb. 
The purchase price for the company was EUR 127,216 
thousand and was fully paid in cash. There are no 
contingent consideration arrangements. At the 
acquisition date, cash in acquired entities amounted 
to EUR 25,632 thousand. The net outflow of cash 
amounted to EUR 101,584 thousand (included in 
the statement of cash flows within payments from 
investing activities).
The assets and liabilities recognised in the NLB Group 
financial statements as a result of the acquisition are  
as follows:
in EUR thousands
Cash, cash balances at central banks and other demand deposits at banks
25,632
Financial assets measured at amortised cost
 
- loans and advances to banks
69
- loans and advances to customers
874,816
- other financial assets
3,877
Tangible assets
 
Property and equipment
23,596
Intangible assets 
23,515
Current income tax assets
522
Deferred income tax assets
3,726
Other assets
8,406
Total assets
964,159
Financial liabilities measured at amortised cost
 
- borrowings from banks and central banks
809,939
- other financial liabilities
16,036
Provisions 
2,002
Deferred income tax liabilities
3,155
Other liabilities
8,949
Total liabilities
840,081
Net identifiable assets acquired
124,078
Consideration given
127,216
Goodwill
3,138
The acquisition of SLS HOLDCO d.o.o., Ljubljana, 
resulted in a goodwill in the amount of EUR 3,138 
thousand, which is recognised in the statement of 
financial position under the line, ‘Intangible assets. 
Goodwill consists of the fair value of expected synergies 
and other benefits from combining the acquirer and 
acquiree’s net assets and businesses. The goodwill 
will not be deductible for income tax purposes. In 
2024, acquisition-related costs amounted to EUR 
1,900 thousand and are included within administrative 
expenses (2023: EUR 1,100 thousand).
As a result of the acquisition, NLB Group’s off-balance 
sheet liabilities increased by EUR 1,868 thousand.

NLB Group 
Annual Report 2024
445
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
The valuation techniques used for measuring the fair 
value of material assets and liabilities acquired were  
as follows:
Assets acquired
Valuation technique
Performing loans
For the performing loans portfolio, fair value was determined by using the discounted cash 
flow method, whereby future cash flows were discounted to their present value at current 
market interest rates. Contractual cash flows were adjusted for historical prepayment 
rate. In the absence of publicly available market interest rate for financial leases, market 
interest rates were estimated based on the weighted average interest rate of the financial 
leases issued in the last three months by Summit Leasing Slovenija and Mobil Leasing.
Non-performing loans
The market value of non-performing loans was determined on the market value of the 
underlying collateral. Financial leases are secured by the assets under lease. The market value is 
recovered as profit for sale as underlying assets on average reduced for the appropriate haircut. 
Consumer loans are secured by insurance, and 100% of the exposure can be recovered. 
Distribution agreements
For valuation of distribution agreements multi-period excess earnings method (MEEM) under the 
income approach was applied. This method is based on the principle that the value of intangible 
assets is equal to the present value of the excess earnings attributable only to the subject intangible 
asset after deducting contributory assets charges like fixed assets and assembled workforce. 
The fair value of acquired loans and advances to 
customers is EUR 874,816 thousand, of which EUR 
848,638 thousand relates to performing portfolio and 
EUR 26,178 thousand to non-performing portfolio. The 
latter was recognised as purchased or originated 
credit impaired financial assets (POCI). The gross 
contractual amount for performing loans and 
advances to customers is EUR 857,488 thousand, and 
for this exposure 12-month expected credit losses in 
the amount of EUR 1,596 thousand were recognised 
through the income statement. The gross contractual 
amount for non-performing loans and advances to 
customers is EUR 38,952 thousand, and it is expected 
that approximately EUR 6 million of the contractual 
cash flows will not be collected.
Since the transaction was completed on 11 September 
2024, a loss of EUR 1,821 thousand was included in 
the income statement for 2024, 12-month expected 
credit losses for financial assets in Group 1 of EUR 
1,661 thousand, and related deferred taxes of EUR 
358 thousand were recognized. If the acquisition had 
occurred on 1 January 2024, management estimates 
that consolidated revenues would have been 
approximately EUR 53 million, higher. Consolidated 
profit for the period would not have changed materially.
NLB obtained all the necessary information for 
measuring fair values, therefore no amounts were 
measured and recognised on a provisional basis.

NLB Group 
Annual Report 2024
446
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
d) Disposal of subsidiary Optima Leasing d. o. o. , Zagreb – u likvidaciji
In September 2023, NLB Group sold its subsidiary 
Optima Leasing d.o.o., Zagreb – u likvidaciji. 
The assets and liabilities derecognised from NLB Group 
financial statements as a result of disposal are  
as follows: 
in EUR thousands
Cash, cash balances at central banks and other demand deposits at banks
713
Financial assets measured at amortised cost
 
 - other financial assets
4
Other assets
104
Total assets
821
Provisions 
30
Other liabilities
22
Total liabilities
52
Net assets of subsidiary
769
Total disposal consideration
470
Cash and cash equivalents in subsidiary sold
(713)
Cash outflow on disposal
(243)
Consideration for disposal of the subsidiary
470
Carrying amount of net assets disposed of
769
Loss from disposal of subsidiary in consolidated financial statements
(299)
At sale of subsidiary Optima Leasing d.o.o., Zagreb – u 
likvidaciji, NLB Group realised a loss in the amount of 
EUR 299 thousand. 
e) Disposal of subsidiary Tara Hotel d. o. o. , Budva
In May 2023, NLB Group sold its subsidiary  
Tara Hotel d.o.o., Budva. 
The assets and liabilities derecognised from NLB Group 
financial statements as a result of disposal are as follows: 
in EUR thousands
Cash, cash balances at central banks and other demand deposits at banks
2
Financial assets measured at amortised cost
 
- other financial assets
19
Other assets
13,938
Total assets
13,959
Financial liabilities measured at amortised cost
 
- borrowings from banks and central banks
178
- other financial liabilities
20
Deferred income tax liabilities
193
Other liabilities
82
Total liabilities
473
Net assets of subsidiary
13,486
Total disposal consideration
13,019
Cash inflow on disposal
13,019
Consideration for disposal of the subsidiary
13,019
Carrying amount of net assets disposed of
13,486
Loss from disposal of subsidiary in consolidated financial statements
(467)
At sale of Tara Hotel d.o.o., Budva NLB Group realised a 
loss in the amount of EUR 467 thousand and NLB in the 
amount of EUR 105 thousand. 

NLB Group 
Annual Report 2024
447
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
f) Merger of N Banka d. d. , Ljubljana
On 1 September 2023, with entry of the merger in the 
Register of Companies, the process of the legal merger 
of N Banka d.d. with NLB d.d. was closed. As at the 
date of the merger, N Banka ceased to exist as an 
independent legal entity, and NLB, as a universal legal 
successor, took over all of its rights and obligations. 
The merger was accounted for using merger 
accounting principles, due to the fact that such a 
merger is considered to be a business combination 
involving entities under common control. NLB has 
applied for the merger the following accounting policy:
- As at 1 September 2023, all assets, liabilities, and off-
balance sheet items of N Banka were recognised as 
they were reported for the purposes of NLB Group 
financial statements as at 31 August 2023 in relevant 
line items of assets, liabilities, and off-balance sheet 
items of merged bank; and
- As at 1 September 2023, all income and expenses of N 
Banka were recognised as they were reported for the 
purposes of NLB Group financial statements as at 31 
August 2023 directly into retained earnings. Therefore, 
only income and expenses from 1 September 2023 
onwards were recognised in the income statement of 
the merged bank.
As at the day of the merger, NLB also took over control 
of the company Privatinvest d.o.o., which was 100% 
owned by N Banka and whose assets consist only 
of repossessed real estate. N Banka also had an 
investment in Bankart d.o.o., Ljubljana, which was on 
the day of the merger transferred to NLB. 
Items of the statement of financial position at the day of 
the merger were as follows:
in EUR thousands
Cash, cash balances at central banks and other demand deposits at banks
118,158
Financial assets measured at fair value through other comprehensive income 
49,477
Financial assets measured at amortised cost
 
- debt securities
13,044
- loans and advances to banks
3
- loans and advances to customers
765,552
- other financial assets
2,664
Investments in associates and joint ventures
134
Tangible assets
 
Property and equipment
4,884
- own property and equipment
4,546
- right-of-use assets
338
Investment property 
784
Intangible assets 
685
Deferred income tax assets
2,426
Other assets
68
Total assets
957,879
Financial liabilities held for trading
189
Financial liabilities measured at amortised cost
 
- deposits from banks and central banks
131,070
- borrowings from banks and central banks
40,084
- due to customers
574,747
- other financial liabilities
2,193
Provisions 
7,881
Current income tax liabilities
1,026
Other liabilities
943
Total liabilities
758,133
Equity
199,746
Total liabilities and equity
957,879

NLB Group 
Annual Report 2024
448
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
As a result of the merger, NLB’s off-balance sheet liabilities increased by EUR 200,933 thousand:
in EUR thousands
Guarantees
108,673
Commitments to extend credit
92,260
Total
200,933
Items of the N Banka income statement for the period 
1 January – 31 August 2023 as they were reported for the 
purposes of NLB Group financial statements:
in EUR thousands
Net interest income
27,822
Net fee and commission income
6,016
Profit for the year
13,389
g) Analysis by type of investment in associates, and joint ventures 
in EUR thousands
 
NLB Group
NLB
 
 31 Dec 2024
 31 Dec 2023
 31 Dec 2024
 31 Dec 2023
Carrying amount of the NLB Group‘s interest 
Other financial organisations
14,661
12,519
4,293
4,293
Enterprises
-
-
530
530
Total
14,661
12,519
4,823
4,823
NLB Group’s associates
in %
 
 
 
2024
2023
 
Nature of  
Business
Country of 
Incorporation
Shareholding
Voting rights
Shareholding
Voting rights
Bankart d.o.o., Ljubljana
Card 
processing
Slovenia
46.03
46.03
46.03
46.03
ARG - Nepremičnine d.o.o., 
Horjul
Real estate
Slovenia
75.00
75.00
75.00
75.00
By contractual agreement between the shareholders, 
NLB does not control ARG-Nepremičnine, Horjul, but 
does have a significant influence. Therefore, the entity is 
accounted as an associate.

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
The carrying amount of interests in associates included in the consolidated financial statements of NLB Group: 
in EUR thousands
 
2024
2023
Carrying amount of the NLB Group‘s interest 
14,661
12,519
NLB Group‘s share of:
- Profit for the year
2,990
1,072
- Other comprehensive income
18
45
- Total comprehensive income
3,008
1,117
In previous years, NLB Group’s interest in an associate 
was reduced to zero. Consequently, NLB Group did 
not recognise a share of profit in the amount of 
EUR 37 thousand in 2024 (2023: EUR 347 thousand). 
The cumulative unrecognised share of losses of an 
associate as at 31 December 2024 amounted to EUR 
1,705 thousand (31 December 2023: EUR 1,742 thousand).
NLB Group’s joint ventures
in %
 
 
 
2024
2023
 
Nature of 
Business
Country of 
Incorporation
Voting rights
Voting rights
Prvi Faktor Group, Ljubljana
Finance
Slovenia
50
50
In previous years, NLB Group’s interest in a joint venture 
was reduced to zero. Consequently, NLB Group did 
not recognise a share of profit in the amount of EUR 
485 thousand in 2024 (2023: EUR 751 thousand). The 
cumulative unrecognised share of losses of a joint 
venture as at 31 December 2024 amounted to EUR 13,160 
thousand (31 December 2023: EUR 13,645 thousand).
h) Movements of investments in associates
in EUR thousands
NLB Group
2024
2023
Balance as at 1 January
12,519
11,677
Share of result before tax
3,408
1,394
Share of tax
(418)
(322)
Net gains/(losses) recognised in other comprehensive income
18
45
Dividends received
(866)
(275)
Balance as at 31 December
14,661
12,519

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5. 13.  Other assets
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Assets, received as collateral (note 6.1.l)
20,598
27,637
1,468
3,129
Deferred expenses
17,131
12,313
10,383
6,915
Inventories
11,938
5,825
4,807
2,943
Claim for taxes and other dues
5,180
1,599
586
531
Prepayments
1,972
1,780
581
389
Total
56,819
49,154
17,825
13,907
Assets, received as collateral on NLB Group in the 
amount of EUR 18,976 thousand (31 December 2023: 
EUR 27,122 thousand), and on NLB in the amount of 
EUR 1,468 thousand (31 December 2023: EUR 3,129 
thousand) consist of real estate (note 6.1.l). 
5. 14.  Movements in allowance for the impairment of financial assets 
a) Movements in allowance for the impairment of loans and receivables measured at amortised cost
in EUR thousands
NLB Group
Balance as at 
1 Jan 2024
Effects of 
translation 
of foreign 
operations to 
presentation 
currency
Transfers
Increases/ 
(Decreases)
Write-offs
Changes in 
models/risk 
parameters
Foreign 
exchange 
differences 
and other 
movements
Balance as at 
31 Dec 2024
Repayments 
of written-off 
receivables
Notes
 
 
 
4.14.
 
4.14.
 
5.6.b, c, d)
4.14.
12-month expected credit losses
 
 
 
 
 
 
 
 
 
Loans and advances to banks
213
2
-
(108)
-
(1)
(2)
104
-
Loans and advances to individuals
39,668
31
37,441
(20,732)
(120)
(11,206)
1
45,083
-
Loans and advances to other customers
51,087
61
4,088
6,013
(2)
(17,737)
(6)
43,504
-
Other financial assets
624
(1)
(56)
135
(55)
(85)
10
572
-
Lifetime ECL not credit-impaired
 
 
 
 
 
 
 
 
 
Loans and advances to individuals
25,051
4
(30,636)
35,412
(26)
5,165
(11)
34,959
-
Loans and advances to other customers
19,778
17
(6,647)
10,534
(31)
5,283
(6)
28,928
-
Other financial assets
40
1
(22)
56
(17)
(2)
(2)
54
-
Lifetime ECL credit-impaired 
 
 
 
 
 
 
 
 
 
Loans and advances to banks
86
-
-
2
-
28
20
136
-
Loans and advances to individuals
83,780
32
(6,805)
36,596
(28,683)
7,923
4,399
97,242
13,447
Loans and advances to other customers
109,263
(142)
2,559
(2,604)
(21,203)
729
19,443
108,045
10,498
Other financial assets
10,141
10
78
305
(5,527)
129
3,231
8,367
919
Of which: Purchased or 
originated credit-impaired
 
 
 
 
 
 
 
 
 
Loans and advances to individuals
1,024
(2)
-
1,443
(506)
(197)
1,147
2,909
493
Loans and advances to other customers
5,985
-
-
(12,719)
(607)
7
11,700
4,366
927
Other financial assets
1,231
4
-
(831)
(1,165)
-
777
16
-
Column Increases/(Decreases) for year 2024 also 
includes 12-month expected credit losses recognised at 
the acquisition of SLS HOLDCO in the amount of EUR 
472 thousand for Loans and advances to individuals, 
in the amount of EUR 1,124 thousand for Loans and 
advances to other customers, and in the amount of EUR 
65 thousand for Other financial assets (notes 4.14. and 
5.12.c).

NLB Group 
Annual Report 2024
451
Overview 
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SB Statement
Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
NLB Group
Balance as at 
1 Jan 2023
Effects of 
translation 
of foreign 
operations to 
presentation 
currency
Transfers
Increases/ 
(Decreases)
Write-offs
Changes in 
models/risk 
parameters
Foreign 
exchange 
differences 
and other 
movements
Disposal of 
subsidiary
Balance as at 
31 Dec 2023
Repayments 
of written-off 
receivables
Notes
 
 
 
4.14.
 
4.14.
 
5.12.d, e)
5.6.b, c, d)
4.14.
12-month expected credit losses
 
 
 
 
 
 
 
 
 
 
Loans and advances to banks
161
-
-
49
-
-
3
-
213
-
Loans and advances to individuals
31,385
(13)
31,614
(22,681)
(221)
(419)
3
-
39,668
-
Loans and advances to other customers
59,840
(17)
(1,229)
5,634
-
(13,134)
(7)
-
51,087
-
Other financial assets
1,246
-
(17)
(201)
(42)
(117)
(225)
(20)
624
-
Lifetime ECL not credit-impaired
 
 
 
 
 
 
 
 
 
 
Loans and advances to individuals
14,582
(5)
(28,704)
34,051
(18)
5,121
24
-
25,051
-
Loans and advances to other customers
31,230
1
(1,988)
(9,837)
(8)
156
224
-
19,778
-
Other financial assets
38
-
(36)
82
(17)
(26)
(1)
-
40
-
Lifetime ECL credit-impaired 
 
 
 
 
 
 
 
 
 
 
Loans and advances to banks
108
-
-
(26)
-
-
4
-
86
-
Loans and advances to individuals
75,807
(5)
(2,910)
29,543
(23,445)
720
4,070
-
83,780
8,703
Loans and advances to other customers
111,154
645
3,217
(8,614)
(19,399)
(364)
22,624
-
109,263
15,237
Other financial assets
7,750
-
53
3,374
(764)
(18)
17
(271)
10,141
261
Of which: Purchased or 
originated credit-impaired
 
 
 
 
 
 
 
 
 
 
Loans and advances to individuals
(499)
-
-
(414)
(456)
-
2,393
-
1,024
1,377
Loans and advances to other customers
(3,134)
(6)
-
(4,817)
(1,026)
-
14,968
-
5,985
2,012
Other financial assets
185
(2)
-
185
-
-
863
-
1,231
-
in EUR thousands
NLB 
Balance as at 
1 Jan 2024
Transfers
Increases/ 
(Decreases)
Write-offs
Changes in 
models/risk 
parameters
Foreign 
exchange 
differences 
and other 
movements
Balance as at 
31 Dec 2024
Repayments 
of written-off 
receivables
Notes
 
 
4.14.
 
4.14.
 
5.6.b, c, d)
4.14.
12-month expected credit losses
 
 
 
 
 
 
 
 
Loans and advances to banks
164
-
6
-
-
-
170
-
Loans and advances to individuals
8,073
19,915
(15,710)
(115)
(2,733)
-
9,430
-
Loans and advances to other customers
13,482
(569)
772
(2)
(1,423)
(6)
12,254
-
Other financial assets
98
8
32
(8)
(16)
1
115
-
Lifetime ECL not credit-impaired
 
 
 
 
 
 
 
 
Loans and advances to individuals
11,489
(13,058)
16,507
(22)
3,393
(12)
18,297
-
Loans and advances to other customers
2,553
1,733
6,912
(31)
2,871
-
14,038
-
Other financial assets
2
14
(12)
(1)
(1)
-
2
-
Lifetime ECL credit-impaired 
 
 
 
 
 
 
 
 
Loans and advances to banks
86
-
2
-
28
20
136
-
Loans and advances to individuals
45,663
(6,857)
18,562
(10,029)
6,720
1,193
55,252
3,204
Loans and advances to other customers
38,308
(1,164)
9,947
(4,040)
213
5,178
48,442
1,479
Other financial assets
1,514
(22)
(926)
(332)
(7)
869
1,096
413
Of which: Purchased or 
originated credit-impaired
 
 
 
 
 
 
 
 
Loans and advances to individuals
1,755
-
(123)
(501)
(196)
184
1,119
154
Loans and advances to other customers
5,678
-
(2,757)
(524)
-
4,075
6,472
200
Other financial assets
2
-
(842)
-
-
858
18
-

NLB Group 
Annual Report 2024
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Performance Overview
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NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
NLB 
Balance as at 
1 Jan 2023
Transfers
Increases/ 
(Decreases)
Write-offs
Changes in 
models/risk 
parameters
Foreign 
exchange 
differences 
and other 
movements
Merger of 
subsidiary
Balance  as at 
31 Dec 2023
Repayments 
of written-off 
receivables
Notes
 
 
4.14.
 
4.14.
 
5.12.f)
5.6.b, c, d)
4.14.
12-month expected credit losses
 
 
 
 
 
 
 
 
 
Loans and advances to banks
216
-
(54)
-
2
-
-
164
-
Loans and advances to individuals
6,161
15,744
(14,192)
(189)
(603)
1
1,151
8,073
-
Loans and advances to other customers
14,880
(1,199)
(2,541)
-
(3,622)
25
5,939
13,482
-
Other financial assets
203
(193)
(92)
(7)
(34)
(1)
222
98
-
Lifetime ECL not credit-impaired
 
 
 
 
 
 
 
 
 
Loans and advances to individuals
7,385
(14,921)
15,949
(10)
2,127
24
935
11,489
-
Loans and advances to other customers
800
1,344
(2,647)
(1)
(444)
-
3,501
2,553
-
Other financial assets
2
(6)
7
(1)
-
-
-
2
-
Lifetime ECL credit-impaired 
 
 
 
 
 
 
 
 
 
Loans and advances to banks
-
-
(28)
-
-
4
110
86
-
Loans and advances to individuals
34,286
(823)
15,358
(5,797)
17
819
1,803
45,663
2,967
Loans and advances to other customers
29,900
(145)
11,822
(7,292)
(29)
1,677
2,375
38,308
6,793
Other financial assets
808
199
785
(296)
-
(8)
26
1,514
77
Of which: Purchased or 
originated credit-impaired
 
 
 
 
 
 
 
 
 
Loans and advances to individuals
-
-
1,672
(20)
-
88
15
1,755
-
Loans and advances to other customers
638
-
4,661
(247)
-
626
-
5,678
-
Other financial assets
1
-
-
-
-
1
-
2
-
Other movements relate mainly to expenses due to initial 
recognition of non-performing exposure at fair value. 
The contractual amount outstanding on financial 
assets that were written off during the year ending 
31 December 2024 and that are still subject to 
enforcement activity for NLB Group amounted to 
EUR 39,408 thousand (31 December 2023: EUR 43,080 
thousand), and for NLB amounted to EUR 11,576 
thousand (31 December 2023: EUR 15,715 thousand), of 
which EUR 2,590 thousand in NLB Group (31 December 
2023: EUR 2,962 thousand) and EUR 1,122 thousand in 
NLB (31 December 2023: EUR 1,904 thousand) represent 
interest receivables that have not been recognised in 
the income statement prior to the write-off.

NLB Group 
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Financial 
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b) Movements in allowance for the impairment of debt securities 
in EUR thousands
NLB Group
Balance as at 
1 Jan 2024
Effects of 
translation 
of foreign 
operations to 
presentation 
currency
Transfers
Increases/ 
(Decreases)
Changes in models/
risk parameters
Foreign 
exchange 
differences 
and other 
movements
Balance  as at 
31 Dec 2024
Notes
 
 
 
4.14.
4.14.
 
5.4.a), 5.6.a)
12-month expected credit losses
 
 
 
 
 
 
 
Debt securities measured 
at amortised cost
4,946
2
(4)
2,047
(92)
14
6,913
Debt securities measured at fair value 
through other comprehensive income
6,475
-
-
(1,273)
(243)
-
4,959
Lifetime ECL not credit-impaired
 
 
 
 
 
 
 
Debt securities measured 
at amortised cost
576
2
4
153
(185)
4
554
Debt securities measured at fair value 
through other comprehensive income
56
-
-
(11)
(8)
(1)
36
Lifetime ECL credit-impaired
 
 
 
 
 
 
 
Debt securities measured at fair value 
through other comprehensive income
798
-
-
-
-
-
798
in EUR thousands
NLB Group
Balance as at 
1 Jan 2023
Effects of 
translation 
of foreign 
operations to 
presentation 
currency
Transfers
Increases/ 
(Decreases)
Write-offs
Changes in 
models/risk 
parameters
Foreign 
exchange 
differences 
and other 
movements
Balance as at 
31 Dec 2023
Notes
 
 
 
4.14.
 
4.14.
 
5.4.a), 5.6.a)
12-month expected credit losses
 
 
 
 
 
 
 
 
Debt securities measured 
at amortised cost
3,519
2
(52)
1,478
-
9
(10)
4,946
Debt securities measured at fair value 
through other comprehensive income
9,029
4
-
(2,470)
-
(87)
(1)
6,475
Lifetime ECL not credit-impaired
 
 
 
 
 
 
 
 
Debt securities measured 
at amortised cost
265
(1)
52
(253)
-
515
(2)
576
Debt securities measured at fair value 
through other comprehensive income
70
-
-
(13)
-
(1)
-
56
Lifetime ECL credit-impaired
 
 
 
 
 
 
 
 
Debt securities measured at fair value 
through other comprehensive income
6,777
-
-
(4,483)
(1,537)
-
41
798
Release of lifetime ECL credit-impaired debt securities 
measured at fair value through other comprehensive 
income relates to impairment of Russian sovereign 
debt, which was sold in February 2023.

NLB Group 
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Risk Factors & Outlook
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NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
NLB
Balance as at 
1 Jan 2024
Transfers
Increases/ 
 (Decreases) 
Changes in models/ 
risk parameters
Foreign 
exchange 
differences 
and other 
movements
Balance as at 
31 Dec 2024
Notes
 
 
4.14.
4.14.
 
5.4.a), 5.6.a)
12-month expected credit losses
 
 
 
 
 
 
Debt securities measured 
at amortised cost
2,624
(4)
858
(34)
6
3,450
Debt securities measured at fair value 
through other comprehensive income
1,650
-
206
(8)
1
1,849
Lifetime ECL not credit-impaired
 
 
 
 
 
 
Debt securities measured 
at amortised cost
173
4
(101)
-
4
80
Lifetime ECL credit-impaired
 
 
 
 
 
 
Debt securities measured at fair value 
through other comprehensive income
798
-
-
-
-
798
in EUR thousands
NLB
Balance as at 
1 Jan 2023
Transfers
Increases/ 
(Decreases)
Write-offs
Changes in 
models/risk 
parameters
Merger of 
subsidiary
Foreign 
exchange 
differences 
and other 
movements
Balance as at 
31 Dec 2023
Notes
 
 
4.14.
 
4.14.
5.12.f)
 
5.4.a), 5.6.a)
12-month expected credit losses
 
 
 
 
 
 
 
 
Debt securities measured 
at amortised cost
1,990
(52)
585
-
(36)
140
(3)
2,624
Debt securities measured at fair value 
through other comprehensive income
2,022
-
(554)
-
(21)
204
(1)
1,650
Lifetime ECL not credit-impaired
 
 
 
 
 
 
 
 
Debt securities measured 
at amortised cost
-
52
123
-
-
(2)
173
Lifetime ECL credit-impaired
 
 
 
 
 
 
 
 
Debt securities measured at fair value 
through other comprehensive income
6,777
-
(4,483)
(1,537)
-
 
41
798
Release of lifetime ECL credit-impaired debt securities 
measured at fair value through other comprehensive 
income relates to impairment of Russian sovereign 
debt, which was sold in February 2023.

NLB Group 
Annual Report 2024
455
Overview 
MB Statement
SB Statement
Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
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Financial 
Report
c) Explanation of how significant changes in the gross carrying amount of financial instruments contributed to changes in the loss allowance
Movement of gross carrying amount of loans to banks
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
 
12-month 
expected 
credit losses
Lifetime 
ECL credit-
impaired 
12-month 
expected 
credit losses
Lifetime 
ECL credit-
impaired 
12-month 
expected 
credit losses
Lifetime 
ECL credit-
impaired 
12-month 
expected 
credit losses
Lifetime 
ECL credit-
impaired 
Balance as at 1 January 
547,826
113
223,126
108
149,148
113
350,841
-
Effects of translation of foreign operations 
to presentation currency
1,003
-
(105)
-
-
-
-
-
Acquisition of subsidiaries (note 5.12.c)
69
-
-
-
-
-
-
-
Increases/(Decreases)
(91,570)
23
322,034
5
44,176
23
(202,175)
-
Exchange differences on monetary assets
1,697
-
2,771
-
18
-
482
-
Merger of subsidiary (note 5.12.f)
-
-
-
-
-
-
-
113
Balance as at 31 December
459,025
136
547,826
113
193,342
136
149,148
113

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Movement of gross carrying amount of loans and advances to individuals
in EUR thousands
 
NLB Group
NLB
Individuals
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
Balance as at 1 January 2024
6,854,725
248,424
132,165
7,235,314
3,379,513
152,261
77,054
3,608,828
Effects of translation of foreign operations 
to presentation currency
5,063
81
62
5,206
-
-
-
-
Acquisition of subsidiaries (note 5.12.c)
549,397
-
25,902
575,299
-
-
-
-
Transfers
(220,285)
185,613
34,672
-
(112,291)
101,857
10,434
-
Increases/(Decreases)
992,732
(24,689)
(15,525)
952,518
366,370
(3,516)
4,536
367,390
Write-offs
(120)
(26)
(28,683)
(28,829)
(115)
(22)
(10,029)
(10,166)
Exchange differences on monetary assets
293
(21)
(868)
(596)
-
-
(863)
(863)
Modification losses (note 4.12.)
(3,793)
(106)
(24)
(3,923)
-
-
-
-
Balance as at 31 December 2024
8,178,012
409,276
147,701
8,734,989
3,633,477
250,580
81,132
3,965,189
in EUR thousands
 
NLB Group
NLB
Individuals
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
Balance as at 1 January 2023
6,422,877
190,121
130,446
6,743,444
2,922,907
101,744
59,680
3,084,331
Effects of translation of foreign operations 
to presentation currency
(1,606)
(24)
(12)
(1,642)
-
-
-
-
Transfers
(103,434)
70,870
32,564
-
(48,707)
34,682
14,025
-
Increases/(Decreases)
551,995
(12,564)
(7,469)
531,962
204,972
5,439
(346)
210,065
Write-offs
(221)
(18)
(23,445)
(23,684)
(189)
(10)
(5,797)
(5,996)
Exchange differences on monetary assets
783
124
186
1,093
1,914
127
189
2,230
Modification losses (note 4.12.)
(15,669)
(85)
(105)
(15,859)
-
-
-
-
Merger of subsidiary (note 5.12.f)
-
-
-
-
298,616
10,279
9,303
318,198
Balance as at 31 December 2023
6,854,725
248,424
132,165
7,235,314
3,379,513
152,261
77,054
3,608,828
In year 2024, the loss allowance for loans and advances 
to individuals increased by EUR 28,785 thousand at the 
NLB Group level, while at the NLB level it increased by 
EUR 17,754 thousand. At the NLB Group level, the gross 
carrying amount increased by EUR 1,499,675 thousand, 
mainly due to increased exposure and the acquisition 
of subsidiaries, while at the NLB level it increased by 
EUR 356,361 thousand.
In year 2023, the loss allowance for loans and advances 
to individuals increased by EUR 26,725 thousand at the 
NLB Group level, while at the NLB level it increased by 
EUR 17,393 thousand. The reasons for increases are 
also changed risk parameters, which increased the loss 
allowance by EUR 5,422 thousand at the NLB Group 
level, and by EUR 1,541 thousand at NLB level. 
At the NLB level, it also increased due to the merger 
of N Banka by EUR 3,889 thousand. At the NLB Group 
level, the gross carrying amount increased by EUR 
491,870 thousand, mainly due to increased exposure, 
while at the NLB level it increased by EUR 524,497 
thousand due to increased exposure and the merger of 
N Banka (EUR 318,198 thousand).

NLB Group 
Annual Report 2024
457
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Movement of gross carrying amount of loans and advances to other customers
in EUR thousands
 
NLB Group
NLB
Other customers
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
Balance as at 1 January 2024
6,207,653
451,154
169,107
6,827,914
3,434,833
162,976
61,214
3,659,023
Effects of translation of foreign operations 
to presentation currency
6,100
525
(217)
6,408
-
-
-
-
Acquisition of subsidiaries (note 5.12.c)
287,202
-
12,315
299,517
-
-
-
-
Transfers
(245,302)
198,802
46,500
-
(162,091)
147,783
14,308
-
Increases/(Decreases)
922,294
(27,899)
(20,310)
874,085
1,180,061
14,321
(4,840)
1,189,542
Write-offs
(2)
(31)
(21,203)
(21,236)
(2)
(31)
(4,040)
(4,073)
Exchange differences on monetary assets
(1,330)
(151)
1,571
90
(139)
-
1,519
1,380
Modification losses (note 4.12.)
(320)
(37)
-
(357)
-
-
-
-
Balance as at 31 December 2024
7,176,295
622,363
187,763
7,986,421
4,452,662
325,049
68,161
4,845,872
in EUR thousands
 
NLB Group
NLB
Other customers
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
Balance as at 1 January 2023
6,028,285
423,671
201,584
6,653,540
2,960,455
51,906
51,133
3,063,494
Effects of translation of foreign operations 
to presentation currency
(1,887)
(128)
960
(1,055)
-
-
-
-
Transfers
(94,306)
80,889
13,417
-
(41,456)
36,860
4,596
-
Increases/(Decreases)
277,557
(53,135)
(27,449)
196,973
115,612
26,546
(2,303)
139,855
Write-offs
-
(8)
(19,399)
(19,407)
-
(1)
(7,292)
(7,293)
Exchange differences on monetary assets
(1,622)
(97)
(6)
(1,725)
(91)
-
-
(91)
Modification losses (note 4.12.)
(374)
(38)
-
(412)
-
-
-
-
Merger of subsidiary (note 5.12.f)
-
-
-
-
400,313
47,665
15,080
463,058
Balance as at 31 December 2023
6,207,653
451,154
169,107
6,827,914
3,434,833
162,976
61,214
3,659,023
In 2024, the gross carrying amount of loans and 
advances to other customers increased by EUR 
1,158,507 thousand at the NLB Group level and EUR 
1,186,849 thousand at the NLB level, mostly in Stage 1 
due to the acquisition of subsidiaries and the increased 
exposure. The loss allowance increased by EUR 349 
thousand at the NLB Group level and EUR 20,391 
thousand at the NLB level. The main reason for the 
small increase in allowance compared to the increased 
exposure were write-offs in the amount of EUR 21,236 
thousand at the NLB Group level and EUR 4,073 
thousand at the NLB level. 
In 2023, the gross carrying amount of loans and 
advances to other customers increased by EUR 174,374 
thousand at the NLB Group level mostly in Stage 1 due 
to the increased exposure. Irrespective of that, the 
loss allowance decreased by EUR 22,096 thousand. 
The main reason for the decrease were write-offs in 
the amount of EUR 19,407 thousand. Also, in 2023, the 
gross carrying amount of loans and advances to other 
customers increased by EUR 595,529 thousand at the 
NLB level, mostly due to merger of N Bank (EUR 463,058 
thousand). The loss allowance increased by EUR 8,925 
thousand, the main reason was the merger of N Banka 
(EUR 11,815 thousand). 

NLB Group 
Annual Report 2024
458
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Movement of gross carrying amount of other financial assets 
The gross carrying amount of other financial assets 
in 2024 decreased (by EUR 30,920 thousand at the 
NLB Group level and EUR 20,479 thousand at the NLB 
level), with the majority of these decreases relating 
to receivables for credit cards. As these receivables 
are by their nature short-term, they did not contribute 
significantly to the decrease of the loss allowance. The 
loss allowance for other financial assets in year 2024 on 
the NLB Group level decreased by EUR 1,812 thousand, 
while at the NLB level by EUR 401 thousand. The main 
reason for these decreases are write-offs (EUR 5,599 
thousand at the NLB Group level and EUR 341 thousand 
at the NLB level). 
The gross carrying amount of other financial assets 
in 2023 decreased (by EUR 10,090 thousand at the 
NLB Group level and EUR 12,202 thousand at the NLB 
level), with the majority of these decreases relating 
to receivables for the sale of securities. As these 
receivables are by their nature short-term, they did 
not contribute significantly to the decrease of the loss 
allowance. Therefore, the loss allowance for other 
financial assets in year 2023 on the NLB Group level 
increased only by EUR 1,771 thousand, while at the NLB 
level by EUR 601 thousand. The main reason for this 
moderate increase at the NLB Group level and on the 
NLB level are write-offs (EUR 823 thousand at the NLB 
Group level and EUR 304 thousand at the NLB level).
Movement of gross carrying amount of debt securities measured at amortised cost
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
 
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Balance as at 1 January
2,515,430
12,321
1,914,170
7,229
1,963,866
5,100
1,599,438
-
Effects of translation of foreign operations 
to presentation currency
746
28
(344)
(8)
-
-
-
-
Additions
1,881,834
-
1,023,233
-
1,024,531
-
531,650
-
Derecognition
(762,104)
(8,415)
(453,836)
(24)
(194,214)
(8,415)
(200,534)
(24)
Net interest income
85,111
210
36,750
136
53,806
210
24,101
136
Exchange differences on monetary assets
6,581
25
(2,234)
(5)
4,505
25
(1,664)
(5)
Other
895
-
2,684
-
895
-
2,684
-
Merger of subsidiary (note 5.12.f)
-
-
-
-
-
-
13,184
-
Transfers
(8,198)
8,198
(4,993)
4,993
(8,198)
8,198
(4,993)
4,993
Balance as at 31 December
3,720,295
12,367
2,515,430
12,321
2,845,191
5,118
1,963,866
5,100

NLB Group 
Annual Report 2024
459
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Movement of gross carrying amount of debt securities measured at fair value through other comprehensive income
in EUR thousands
 
NLB Group
NLB
 
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
Balance as at 1 January 2024
2,252,797
144
798
2,253,739
1,008,933
-
798
1,009,731
Effects of translation of foreign operations 
to presentation currency
2,447
-
-
2,447
-
-
-
-
Additions
2,433,207
-
-
2,433,207
836,368
-
-
836,368
Derecognition
(2,250,764)
(21)
-
(2,250,785)
(255,327)
-
-
(255,327)
Net interest income
54,462
-
-
54,462
25,289
-
-
25,289
Exchange differences on monetary assets
4,177
-
-
4,177
1,427
-
-
1,427
Balance as at 31 December 2024
2,496,326
123
798
2,497,247
1,616,690
-
798
1,617,488
in EUR thousands
 
NLB Group
NLB
 
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
12-month 
expected 
credit losses
Lifetime ECL 
not credit - 
impaired
Lifetime 
ECL credit-
impaired 
Total
Balance as at 1 January 2023
2,999,030
165
8,337
3,007,532
1,367,496
-
8,337
1,375,833
Effects of translation of foreign operations 
to presentation currency
(262)
-
-
(262)
-
-
-
-
Additions
1,446,746
-
-
1,446,746
59,345
-
-
59,345
Derecognition
(2,233,255)
(21)
(7,526)
(2,240,802)
(463,403)
-
(7,526)
(470,929)
Net interest income
38,624
-
-
38,624
9,163
-
-
9,163
Exchange differences on monetary assets
1,914
-
(13)
1,901
(753)
-
(13)
(766)
Merger of subsidiary (note 5.12.f)
-
-
-
-
37,085
-
-
37,085
Balance as at 31 December 2023
2,252,797
144
798
2,253,739
1,008,933
-
798
1,009,731

NLB Group 
Annual Report 2024
460
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
5. 15.  Financial liabilities, measured at amortised cost
Analysis by type of financial liabilities, measured at the amortised cost
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Deposits from banks and central banks
136,000
95,283
220,120
147,002
Borrowings from banks and central banks
120,612
140,419
51,106
82,797
Due to customers
22,206,310
20,732,722
12,293,708
11,881,563
Borrowings from other customers
104,519
99,718
-
-
Debt securities issued
1,608,939
1,338,235
1,608,939
1,338,235
Other financial liabilities
296,725
357,116
145,802
198,020
Total 
24,473,105
22,763,493
14,319,675
13,647,617
a) Deposits from banks and central banks and amounts due to customers
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Deposit on demand
 
 
 
 
- banks and central banks
115,897
75,756
210,872
127,726
- other customers
18,260,144
17,454,515
10,927,307
10,674,541
- governments
339,454
351,313
38,803
64,406
- financial organisations
212,487
285,540
187,123
225,295
- companies
4,922,384
4,639,997
2,601,847
2,543,280
- individuals
12,785,819
12,177,665
8,099,534
7,841,560
Other deposits
- banks and central banks
20,103
19,527
9,248
19,276
- other customers
3,946,166
3,278,207
1,366,401
1,207,022
- governments
50,245
61,880
31,520
35,813
- financial organisations
279,888
215,457
56,119
90,590
- companies
889,837
718,230
412,897
378,340
- individuals
2,726,196
2,282,640
865,865
702,279
Total
22,342,310
20,828,005
12,513,828
12,028,565
b) Borrowings from banks and central banks and other customers
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Loans
- banks and central banks
120,612
140,419
51,106
82,797
- other customers
104,519
99,718
-
-
 - governments
17,911
20,357
-
-
 - financial organisations
86,608
79,361
-
-
Total
225,131
240,137
51,106
82,797
As at 31 December 2024, NLB Group and NLB had EUR 
97,874 thousand in undrawn borrowings (31 December 
2023: EUR 95,249 thousand).

NLB Group 
Annual Report 2024
461
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
c) Debt securities issued
in EUR thousands
NLB Group and NLB
 
 
 
31 Dec 2024
31 Dec 2023
 
Currency
Due date
Interest rate
Carrying 
amount
Nominal 
value
Carrying 
amount
Nominal 
value
Subordinated bonds
 
 
 
 
 
 
 
EUR
06.05.2029(ii)
4.20% to 06.05.2024, thereafter 5Y MS + 4.159% p.a.
-
-
45,980
45,000
EUR
19.11.2029(i)
3.65% to 19.11.2024, thereafter 5Y MS + 3.833% p.a.
-
-
119,781
120,000
EUR
05.02.2030(i)
3.40% to 05.02.2025, thereafter 5Y MS + 3.658% p.a.
10,785
10,500
123,176
120,000
EUR
28.11.2032
10.75% to 28.11.2027, thereafter 5Y MS + 8.298% p.a.
224,960
225,000
220,458
225,000
EUR
24.01.2034
6.875% to 24.01.2029, thereafter 5Y MS + 4.230% p.a.
324,398
300,000
-
-
Total Subordinated bonds
 
 
 
560,143
535,500
509,395
510,000
Senior Preferred notes
EUR
19.07.2025(iii)
6% to 19.07.2024, thereafter 1Y MS + 4.835% p.a.
-
-
307,507
300,000
EUR
27.06.2027
7.125% to 27.07.2026, thereafter 1Y MS + 3.606% p.a.
524,638
500,000
521,333
500,000
EUR
29.05.2030
4.50% to 29.05.2029, thereafter 1Y MS + 1.650% p.a
524,158
500,000
-
-
Total Senior Preferred notes
 
 
 
1,048,796
1,000,000
828,840
800,000
Total Debt securities issued
 
 
 
1,608,939
1,535,500
1,338,235
1,310,000
(i)In January 2024, NLB conducted a liability management exercise where it repurchased its two outstanding subordinated Tier 2 notes in the total nominal value EUR 219,600 thousand with approaching call dates (ISIN code 
XS2080776607 and XS2113139195). 
(ii)NLB has, based on the obtained permission of the European Central Bank, redeem its subordinated notes in the aggregate nominal amount of EUR 45,000 thousand, issued on 6 May 2019 and with maturity on 6 May 2029 (ISIN code 
SI0022103855), before their maturity. Pursuant to the terms and condition of the notes the early repayment of principal and accrued and unpaid interest was made on the fifth anniversary from the issuance, 6 May 2024.
(iii)NLB has, based on the obtained permission of the Single Resolution Board, redeem its senior preferred notes in the aggregate nominal amount of EUR 300,000 thousand, issued on 19 July 2022 and with maturity on 19 July 2025 (ISIN 
code XS2498964209), before their maturity. Pursuant to the terms and condition of the notes the early repayment of principal and accrued and unpaid interest was made on the second anniversary of the issuance, being 19 July 2024.
All of the above-mentioned subordinated bonds 
represent non-convertible Tier 2 instruments (note 5.23.). 
In the event of bankruptcy or liquidation of the issuer, 
claims arising from Tier 2 instruments shall be repaid:
a) after repayment of all unsubordinated claims of the 
Issuer, as well as at all other subordinated claims (if 
any), except claims arising from Tier 2 instruments 
and Additional Tier 1 instruments;
b) with the same priority (pari passu) as, and 
proportionally with the claims arising from other 
instruments which qualify as Tier 2 instruments;
c) in priority to the claims arising from shares or 
other instruments which qualify as Additional Tier 1 
instruments and claims arising from Common Equity 
Tier 1 capital instruments.

NLB Group 
Annual Report 2024
462
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Movement of debt securities issued
in EUR thousands
NLB Group and NLB
Subordinated bonds
Senior Preferred notes
 
2024
2023
2024
2023
Balance as at 1 January
509,395
508,778
828,840
307,212
Cash flow items:
(3,211)
(34,538)
143,722
479,708
 - new issued
298,611
-
497,347
497,708
 - repayment
(270,659)
-
(300,000)
-
 - repayments of interest
(31,163)
(34,538)
(53,625)
(18,000)
Non-Cash flow items:
53,959
35,155
76,234
41,920
 - accrued interest
46,322
35,155
60,201
36,579
 - other
7,637
-
16,033
5,341
Balance as at 31 December
560,143
509,395
1,048,796
828,840
d) Other financial liabilities
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Items in the course of settlement
78,192
93,425
13,878
17,957
Debit or credit card payables
37,169
113,398
33,874
90,495
Suppliers
30,470
22,872
18,208
16,614
Lease liabilities (note 5.11.a)
35,935
28,944
5,775
5,793
Accrued expenses
54,337
35,628
29,631
17,065
Fees and commissions
935
1,242
800
1,133
Liabilities to brokerage firms and others for 
securities purchase and custody services
228
288
224
268
Other financial liabilities
59,459
61,319
43,412
48,695
Total
296,725
357,116
145,802
198,020
Other financial liabilities in the amount of EUR 25,255 
thousand (31 December 2023: EUR 24,025 thousand) 
relate to a liability recognised in accordance with 
the ‘Act for Value Protection of Republic of Slovenia’s 
Capital Investment in Nova Ljubljanska banka d.d., 
Ljubljana’ (note 5.16.a). The remaining balance also 
includes liabilities to insurance companies, liabilities for 
received EIB financial initiatives, that can be used for 
specified purposes, and received warranties.

NLB Group 
Annual Report 2024
463
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
5. 16.  Provisions
a) Analysis by type of provisions
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Provisions for guarantees and commitments (note 5.24.a)
21,850
32,548
9,240
17,941
Stage 1
11,953
18,429
3,851
7,653
Stage 2
2,306
1,655
834
319
Stage 3
7,591
12,464
4,555
9,969
Employee benefit provisions
20,903
17,892
13,296
11,795
Restructuring provisions
10,366
12,592
5,309
7,198
Provisions for legal risks
46,913
44,833
10,125
6,219
Other provisions
4,356
5,440
3,676
5,303
Total
104,388
113,305
41,646
48,456
Provisions for guarantees and commitments represent 
expected credit losses in accordance with IFRS 9, 
employee benefits are recognised in accordance 
with IAS 19, while all other provisions are recognised 
according to IAS 37.
Legal risks
Provisions for legal risks are formed based on 
expectations regarding the probable outcome of legal 
disputes. As at 31 December 2024, NLB Group was 
involved in 40 (31 December 2023: 41) legal disputes with 
material claims against Group members in the total 
amount of EUR 463,087 thousand, excluding accrued 
interest (31 December 2023: EUR 463,122 thousand). As at 
31 December 2024, NLB was involved in 23 (31 December 
2023: 21) legal disputes with material monetary 
claims against NLB. The total amount of these claims, 
excluding accrued interest, was EUR 243,599 thousand 
(31 December 2023: EUR 236,727 thousand). 
In connection with legal risks, the largest amount 
of material monetary claims relates to civil claims 
filed by Privredna banka Zagreb (the PBZ) and 
Zagrebačka banka (the ZaBa) against NLB, referring 
to the old savings of LB Branch Zagreb savers, which 
were transferred to these two banks in a principal 
amount of approximately EUR 174.75 million (as per 
31 December 2024). Due to the fact the proceedings 
had been pending for such a long time, the penalty 
interest already exceeds the principal amount. As NLB 
is not liable for the old foreign currency savings, based 
on numerous process and content-related reasons, 
NLB has all along objected to these claims. Two key 
reasons NLB is not liable for the old foreign currency 
savings are that it was only founded on the basis of 
the Constitutional Act on 27 July 1994 (at the time the 
savings were deposited with LB Branch Zagreb, NLB 
did not yet exist), and NLB did not assume any such 
obligations. Moreover, this is a former Yugoslavia 
succession matter, as the governments of the Republic 
of Slovenia and the Republic of Croatia agreed in a 
Memorandum of Understanding signed in 2013 whose 
intent was to find a solution to the transferred foreign 
currency savings of Ljubljanska banka in Croatia (LB) 
on the basis of the Agreement on Succession Issues. 
The Memorandum also said that the Republic of 
Croatia would ensure the stay of all the proceedings 
commenced by the PBZ and the ZaBa in relation to the 
transferred foreign currency savings until the issue was 
finally resolved.
Despite the agreement in the Memorandum of 
Understanding to stay all of the proceedings 
commenced, the Court of Appeal, the County Court 
of Zagreb, ruled in six claims (as explained below in 
detail) in favour of the plaintiff. In six of those cases, NLB 
filed a constitutional suit after an extraordinary legal 
measure of NLB with the Supreme Court of the Republic 
of Croatia was not successful. In two of the six cases 
mentioned, the plaintiff was fully repaid and therefore 
there are no further liabilities for NLB in this regard. 
Contrary to the decisions of the court described above 
in another case, a claim filed by the PBZ was refused 
and the judgment became final in favour of NLB. The 
extraordinary legal measure with the Supreme Court 
of the Republic of Croatia, filed by the plaintiff, was 
dismissed by the Supreme Court on 16 June 2015. 
In the other cases, with respect to which court 
procedures described above are pending, final court 
decisions have not yet been issued.

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The table below summarises the amounts according to final court decisions (not including penalty interest) and which have not yet been recovered from NLB:
Date of the ruling
Plaintiff
Principal amount  
in thousands of currency
Costs of the proceedings  
in thousands of currency
Measures taken by NLB
April 2018
PBZ
EUR 222
EUR 34
Constitutional suit against the court decisions (including the decision of the Supreme Court of 
the Republic of Croatia in the revision proceeding), as NLB found the court decision contrary to 
the legislation in force and constitutional principles, and as well contrary to the Memorandum 
concluded between the Republic of Slovenia and the Republic of Croatia. Constitutional Court 
of the Republic of Croatia rejected the constitutional appeal of NLB d.d. on 5 October 2021.
November 2017
PBZ
EUR 220
EUR 91
NLB challenged the judgments with the extraordinary legal measure (revision) on the Supreme 
Count of the Republic of Croatia, which rejected NLB‘s revision on 22 November 2023 (judgment 
received on 5 January 2024). NLB challenged the judgment in question with a constitutional 
lawsuit before the Constitutional Court of the Republic of Croatia on 2 February 2024. 
December 2018
PBZ
SEK 3,855
EUR 90
Constitutional suit against the court decisions (including the decision of the Supreme Court of 
the Republic of Croatia in the revision proceeding), as NLB found the court decision contrary to 
the legislation in force and constitutional principles and as well contrary to the Memorandum 
concluded between the Republic of Slovenia and the Republic of Croatia. Constitutional Court 
of the Republic of Croatia rejected the constitutional appeal of NLB d.d. on 3 October 2023
March 2019
PBZ
USD 9,185
EUR 425
NLB challenged the judgment with the extraordinary legal measure (revision) on the Supreme 
Count of the Republic of Croatia which rejected NLB‘s revision. NLB challenged the judgment in 
question with a constitutional lawsuit before the Constitutional Court of the Republic of Croatia 
The NLB Shareholders’ Meeting provided the 
Management Board of NLB with instructions how to act 
in the event of existing or potential new final decisions 
by Croatian courts against LB and NLB regarding the 
transferred foreign currency deposits, especially not 
to voluntarily settle the adjudicated amounts, and also 
gave some additional instructions on the usage of 
legal remedies and regarding the management of the 
property from that perspective.
On 19 July 2018, the National Assembly of the Republic 
of Slovenia passed the ‘Act for Value Protection of 
Republic of Slovenia’s Capital Investment in Nova 
Ljubljanska banka d.d., Ljubljana’ (Zakon za zaščito 
vrednosti kapitalske naložbe Republike Slovenije v 
Novi Ljubljanski banki d.d., Ljubljana, hereinafter: ‘the 
ZVKNNLB’) which entered into force on 14 August 2018. 
In accordance with the ZVKNNLB, the Succession Fund 
of the Republic of Slovenia (Sklad Republike Slovenije 
za nasledstvo, javni sklad, hereinafter: ‘the Fund’), 
shall compensate NLB for the sums recovered from 
NLB by enforcement of final judgements delivered by 
Croatian courts with regard to the transferred foreign 
currency deposits, that is the principle amount, accrued 
interest, expenses of court, attorney’s expenses, and 
other expenses of the plaintiff, and expenses related 
to enforcement with the accrued interest, and shall 
not compensate NLB for its own costs or for the 
difference between the book value of its assets sold 
in enforcement proceedings and the price obtained 
for such assets in enforcement proceedings. There 
shall be no compensation for any voluntarily made 
payments by NLB. In accordance with the ZVKNNLB 
and pursuant to the agreement between NLB and 
the Fund, as envisaged by the ZVKNNLB (which was 
concluded on 14 August 2018), NLB has to contest the 
claims made against it in court proceedings in relation 
to transferred foreign currency deposits, and use 
against court decisions that are disadvantageous for 
NLB, all reasonable legal remedies and to continue to 
actively challenge the judicial decisions of the courts of 
the Republic of Croatia in relation to transferred foreign 
currency deposits on the basis of which enforcement 
took place, leading, on the basis of ZVKNNLB, to the 
compensation of the sums recovered from NLB by 
enforcement. In the aforementioned case from May 
2015, the Succession Fund of the Republic of Slovenia 
has already compensated the sums recovered from 
NLB by enforcement.
Provisions for legal risks for existing claims filed by 
PBZ and ZaBa are not formed, since NLB believes that 
based on the factual and legal evaluation there are 
greater prospects for the court proceedings to end in 
favour of NLB than the opposite.
Regardless of the negative outcomes for claims for 
which the final ruling was issued, in the financial 
statements NLB Group did not recognise the negative 
impact on profit and loss due to protection provided 
by the ZVKNNLB. For final judgements, NLB Group 
recognised the liabilities and related assets, which are 
included within other financial assets (note 5.6.d) and 
other financial liabilities (note 5.15.d).

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b) Provisions for guarantees and commitments 
Movements in provisions for guarantees and commitments
in EUR thousands
NLB Group
Balance as at 
1 Jan 2024
Effects of 
translation of 
foreign operations 
to presentation 
currency
Acquisition of 
subsidiaries 
Transfers
Increases/ 
(Decreases)
Changes in 
models/risk 
parameters
Foreign exchange 
differences and 
other movements
Balance as at 
31 Dec 2024
Notes
 
 
5.12.c)
 
4.13.
4.13.
 
5.16.a)
12-month expected credit losses
18,429
9
1
1,417
(834)
(7,089)
20
11,953
Lifetime ECL not credit-impaired
1,655
2
-
489
(9)
168
1
2,306
Lifetime ECL credit-impaired
12,464
4
-
(1,906)
(3,521)
557
(7)
7,591
Of which: Purchased or 
originated credit-impaired
3,095
1
-
-
(2,674)
-
(160)
262
in EUR thousands
NLB Group
Balance as at 
1 Jan 2023
Effects of 
translation of 
foreign operations 
to presentation 
currency
Transfers
Increases/ 
(Decreases)
Changes in 
models/risk 
parameters
Foreign exchange 
differences and 
other movements
Balance as at 
31 Dec 2023
Notes
 
 
 
4.13.
4.13.
 
5.16.a)
12-month expected credit losses
18,826
(3)
583
2,609
(3,587)
1
18,429
Lifetime ECL not credit-impaired
1,953
-
(263)
(873)
837
1
1,655
Lifetime ECL credit-impaired
16,830
-
(320)
(4,039)
(2)
(5)
12,464
Of which: Purchased or 
originated credit-impaired
4,095
1
-
(1,015)
-
14
3,095
in EUR thousands
NLB
Balance as at 
1 Jan 2024
Transfers
Increases/ 
(Decreases)
Changes in models/ 
risk parameters
Foreign exchange 
differences and 
other movements
Balance as at 
31 Dec 2024
Notes
 
 
 
4.13.
4.13.
 
5.16.a)
12-month expected credit losses
 
7,653
646
(1,608)
(2,841)
1
3,851
Lifetime ECL not credit-impaired
 
319
1,146
(806)
175
-
834
Lifetime ECL credit-impaired
 
9,969
(1,792)
(4,014)
393
(1)
4,555
Of which: Purchased or 
originated credit-impaired
 
2,935
-
(2,673)
-
-
262
in EUR thousands
NLB
Balance as at 
1 Jan 2023
Transfers
Increases/ 
(Decreases)
Changes in models/ 
risk parameters
Merger of 
subsidiary
Balance as at 
31 Dec 2023
Notes
 
 
 
4.13.
4.13.
5.12.f)
5.16.a)
12-month expected credit losses
 
8,156
158
(146)
(1,142)
627
7,653
Lifetime ECL not credit-impaired
 
378
147
(616)
387
23
319
Lifetime ECL credit-impaired
 
11,765
(305)
(1,589)
32
66
9,969
Of which: Purchased or 
originated credit-impaired
 
2,876
-
(3)
-
62
2,935

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Movement of contractual amounts of guarantees and commitments in off-balance sheet
in EUR thousands
 
NLB Group
NLB
 
12-month 
expected 
credit losses
Lifetime ECL not 
credit - impaired
Lifetime ECL 
credit-impaired 
Total
12-month 
expected 
credit losses
Lifetime ECL not 
credit - impaired
Lifetime ECL 
credit-impaired 
Total
Balance as at 1 January 2024
4,032,559
106,616
20,917
4,160,092
2,783,977
66,619
13,978
2,864,574
Effects of translation of foreign 
operations to presentation currency
2,539
110
13
2,662
-
-
-
-
Acquisition of subsidiaries (note 5.12.c)
1,868
-
-
1,868
-
-
-
-
Increases/(Decreases)
333,795
14,058
(9,522)
338,331
232,852
(9,697)
(7,463)
215,692
Foreign exchange differences
417
-
-
417
33
-
-
33
Transfers
(14,379)
13,601
778
-
(15,703)
15,244
459
-
Balance as at 31 December 2024
4,356,799
134,385
12,186
4,503,370
3,001,159
72,166
6,974
3,080,299
 
 
 
 
 
 
 
 
in EUR thousands
 
NLB Group
NLB
 
12-month 
expected 
credit losses
Lifetime ECL not 
credit - impaired
Lifetime ECL 
credit-impaired 
Total
12-month 
expected 
credit losses
Lifetime ECL not 
credit - impaired
Lifetime ECL 
credit-impaired 
Total
Balance as at 1 January 2023
3,843,293
83,270
26,897
3,953,460
2,397,742
35,243
15,019
2,448,004
Effects of translation of foreign 
operations to presentation currency
(837)
(28)
(2)
(867)
-
-
-
-
Increases/(Decreases)
224,499
(9,271)
(7,960)
207,268
216,455
1,071
(2,041)
215,485
Foreign exchange differences
231
-
-
231
152
-
-
152
Transfers
(34,627)
32,645
1,982
-
(28,955)
28,362
593
-
Disposal of subsidiary
-
-
-
-
198,583
1,943
407
200,933
Balance as at 31 December 2023
4,032,559
106,616
20,917
4,160,092
2,783,977
66,619
13,978
2,864,574

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c) Movements in employee benefit provisions
Post-employment benefits
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Balance as at 1 January
15,468
16,021
10,369
10,672
Effects of translation of foreign 
operations to presentation currency
16
(3)
-
-
Acquisition of subsidiaries (note 5.12.c)
623
-
-
-
Merger of subsidiary (note 5.12.f)
-
-
-
531
Additional provisions (note 4.9.)
934
227
641
587
Provisions released (note 4.9.)
(960)
(1,361)
(828)
(1,039)
Interest expenses (note 4.1.)
660
587
355
297
Utilised during year (payments)
(329)
(447)
(138)
(91)
Actuarial gains and losses
1,307
444
860
(588)
Balance as at 31 December
17,719
15,468
11,259
10,369
Other employee benefits
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Balance as at 1 January
2,424
2,005
1,426
1,204
Effects of translation of foreign 
operations to presentation currency
4
(1)
-
-
Acquisition of subsidiary (note 5.12.c)
73
-
-
-
Merger of subsidiary (note 5.12.f)
-
-
-
79
Additional provisions (note 4.9.)
885
636
688
173
Provisions released (note 4.9.)
(79)
(104)
-
-
Interest expenses (note 4.1.)
108
81
54
33
Utilised during year
(231)
(193)
(131)
(63)
Balance as at 31 December
3,184
2,424
2,037
1,426
Other employee benefits include NLB Group’s obligations for jubilee long-service benefits.
d) Movements in restructuring provisions
 
in EUR thousands
NLB Group
NLB
 
2024
2023
2024
2023
Balance as at 1 January
12,592
21,036
7,198
7,288
Effects of translation of foreign 
operations to presentation currency
18
(1)
-
-
Additional provisions (note 4.13.)
3,919
4,006
2,500
3,800
Provisions released (note 4.13.)
-
(352)
-
-
Utilised during year
(6,163)
(12,097)
(4,389)
(3,890)
Balance as at 31 December
10,366
12,592
5,309
7,198
Additional restructuring provisions recognised during 
the year 2024 and 2023 relate mainly to NLB for the 
purpose of continuing the reorganisation, optimisation 
of work processes/business in individual segments, 
and HR restructuring (restructuring of workforce in 
accordance with business demands) and the related 
reduction in the number of employees.

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e) Movements in provisions for legal risks
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Balance as at 1 January
44,833
43,209
6,219
3,584
Effects of translation of foreign 
operations to presentation currency
98
8
-
-
Acquisition of subsidiary (note 5.12.c)
761
-
-
-
Disposal of subsidiaries (note 5.12.d)
-
(30)
-
-
Merger of subsidiary (note 5.12.f)
-
-
-
5,382
Additional provisions (note 4.13.)
11,730
16,354
4,660
899
Provisions released (note 4.13.) 
(2,802)
(9,074)
(11)
(3,577)
Utilised during year
(7,707)
(5,634)
(743)
(69)
Balance as at 31 December
46,913
44,833
10,125
6,219
f) Movements in other provisions
in EUR thousands
NLB Group
NLB
 
2024
2023
2024
2023
Balance as at 1 January
5,440
2,772
5,303
2,169
Effects of translation of foreign 
operations to presentation currency
-
1
-
-
Acquisition of subsidiary (note 5.12.c)
544
-
-
-
Merger of subsidiary (note 5.12.f)
-
-
-
1,173
Additional provisions (note 4.13.)
-
15,019
-
13,300
Provisions released (note 4.13.) 
-
(28)
-
-
Utilised during year
(1,628)
(12,324)
(1,627)
(11,339)
Balance as at 31 December
4,356
5,440
3,676
5,303
Other provisions in the NLB Group and NLB relate 
mainly to liability in relation to reimbursement of fees in 
case of early loan repayment.

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5. 17.  Deferred income tax
a) Analysis by type of deferred income taxes
 
 
 
 
 
 
 
 
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
2024
31 Dec 2024
2024
 
Deferred income 
tax assets
Deferred income 
tax liabilities
Included 
in the 
income 
statement
Included 
in other 
comprehensive 
income
Deferred income 
tax assets
Deferred income 
tax liabilities
Included 
in the 
income 
statement
Included 
in other 
comprehensive 
income
Valuation of financial instruments 
and capital investments
50,852
10,345
279
(12,192)
48,892
5,219
(346)
(7,523)
Impairment of financial assets
15,182
5,159
336
119
1,358
582
205
(44)
Provisions for liabilities and charges
8,559
-
(743)
51
1,529
-
(327)
-
Depreciation and valuation 
of non-financial assets
3,720
1,206
(336)
-
129
139
35
-
Fair value adjustments of financial 
assets measured at amortised cost
3,116
8,004
(1,722)
-
788
-
(624)
-
Tax losses
60,989
-
6,920
-
59,571
-
5,502
-
Undistributed profit of subsidiaries
-
10,466
(840)
-
-
-
-
-
Other
576
4,807
659
-
-
-
-
-
Total 
142,994
39,987
4,553
(12,022)
112,267
5,940
4,445
(7,567)
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2023
2023
31 Dec 2023
2023
 
Deferred income 
tax assets
Deferred income 
tax liabilities
Included 
in the 
income 
statement
Included 
in other 
comprehensive 
income
Deferred income 
tax assets
Deferred income 
tax liabilities
Included 
in the 
income 
statement
Included 
in other 
comprehensive 
income
Valuation of financial instruments 
and capital investments
59,640
7,218
8,055
4,322
55,098
3,556
7,517
10,244
Impairment of financial assets
9,704
3,589
801
1,342
1,153
538
(961)
1,171
Provisions for liabilities and charges
9,047
-
(928)
81
1,856
-
23
(31)
Depreciation and valuation 
of non-financial assets
4,141
1,304
(452)
-
123
168
9
-
Fair value adjustments of financial 
assets measured at amortised cost
1,940
6,651
(1,398)
-
1,412
-
94
-
Tax losses
54,069
-
54,069
-
54,069
-
54,069
-
Undistributed profit of subsidiaries
-
9,626
(9,626)
-
-
-
-
-
Other
248
522
461
-
-
-
-
-
Total 
138,789
28,910
50,982
5,745
113,711
4,262
60,751
11,384
 The table above does not include the effects of the merger of N Banka.
The tax loss on which NLB did not recognise deferred 
tax assets, as at 31 December 2024 amounts to EUR 
430,086 thousand (31 December 2023: EUR 580,388 
thousand). In accordance with the amendment to 
Slovenian corporate income tax law effective from 
January 1, 2025, tax losses can be carried forward 
to subsequent periods for a maximum of five years 
after the period in which they occurred. Based on the 
transitional provision, accumulated unused old tax 
losses, incurred before the entry into force, can be 
claimed in the five years (until 2029). By Slovenian tax 
law, use of tax loss is limited to 50% of the actual tax 
base. Other banking members have no tax losses. 
NLB did not recognise deferred tax assets on 
temporary differences arising from the impairments of 
investments in subsidiaries and associates where it is 
not probable that the temporary difference will reverse 
in the foreseeable future. These temporary differences 
amount to EUR 137,277 thousand as at 31 December 
2024 (31 December 2023: EUR 189,311 thousand). 

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b) Movements in deferred income taxes
Deferred income tax assets
in EUR thousands
NLB Group
Provisions for 
liabilities and 
charges
Valuation 
of financial 
instruments 
and capital 
investments
Depreciation 
and valuation 
of non-financial 
assets
Impairment of 
financial assets
Tax losses
Fair value 
adjustments of 
financial assets 
measured at 
amortised cost
Other
Total
Balance as at 1 January 2023
9,899
48,415
4,737
9,480
-
2,046
141
74,718
Effects of translation of 
foreign operations to 
presentation currency
(5)
1
-
(8)
-
2
-
(10)
(Charged)/credited to 
profit and loss
(928)
7,490
(596)
232
54,069
(108)
107
60,266
(Charged)/credited to other 
comprehensive income
81
3,734
-
-
-
-
-
3,815
Balance as at 31 December 2023
9,047
59,640
4,141
9,704
54,069
1,940
248
138,789
Effects of translation of 
foreign operations to 
presentation currency
18
12
14
27
-
-
-
71
(Charged)/credited to 
profit and loss
(743)
(346)
(435)
2,023
6,920
(394)
216
7,241
(Charged)/credited to other 
comprehensive income
51
(8,454)
-
-
-
-
-
(8,403)
Acquisition of subsidiaries 
(note 5.12.c)
186
-
-
3,428
-
1,570
112
5,296
Balance as at 31 December 2024
8,559
50,852
3,720
15,182
60,989
3,116
576
142,994
in EUR thousands
NLB
Provisions for 
liabilities and 
charges
Valuation 
of financial 
instruments 
and capital 
investments
Depreciation 
and valuation 
of  non-financial 
assets
Impairment of 
financial assets
Tax losses
Fair value 
adjustments of 
financial assets 
measured at 
amortised cost
Total
Balance as at 1 January 2023
1,819
38,028
109
2,050
-
-
42,006
(Charged)/credited to 
profit and loss
23
7,517
14
(961)
54,069
94
60,756
(Charged)/credited to other 
comprehensive income
(31)
8,517
-
-
-
-
8,486
Merger of subsidiary (note 5.12.f)
45
1,036
-
64
-
1,318
2,463
Balance as at 31 December 2023
1,856
55,098
123
1,153
54,069
1,412
113,711
(Charged)/credited to 
profit and loss
(327)
(346)
6
205
5,502
(624)
4,416
(Charged)/credited to other 
comprehensive income
-
(5,860)
-
-
-
-
(5,860)
Balance as at 31 December 2024
1,529
48,892
129
1,358
59,571
788
112,267

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Financial 
Report
Deferred income tax liabilities
in EUR thousands
NLB Group
Impairment of 
financial assets
Valuation 
of financial 
instruments 
and capital 
investments
Depreciation and 
valuation of 
non-financial 
assets
Undistributed 
profit of 
subsidiaries
Fair value 
adjustments of 
financial assets 
measured at 
amortised cost
Other
Total
Balance as at 1 January 2023
5,501
8,375
1,641
-
5,366
877
21,760
Effects of translation of foreign operations 
to presentation currency
(1)
(4)
-
-
(5)
(1)
(11)
Charged/(credited) to profit and loss
(569)
(565)
(144)
9,626
1,290
(354)
9,284
Charged/(credited) to other comprehensive income
(1,342)
(588)
-
-
-
-
(1,930)
Disposal of subsidiaries
-
-
(193)
-
-
-
(193)
Balance as at 31 December 2023
3,589
7,218
1,304
9,626
6,651
522
28,910
Effects of translation of foreign operations 
to presentation currency
2
14
1
-
25
3
45
Charged/(credited) to profit and loss
1,687
(625)
(99)
840
1,328
(443)
2,688
Charged/(credited)to other comprehensive income
(119)
3,738
-
-
-
-
3,619
Acquisition of subsidiaries (note 5.12.c)
-
-
-
-
-
4,725
4,725
Balance as at 31 December 2024
5,159
10,345
1,206
10,466
8,004
4,807
39,987
in EUR thousands
NLB
Impairment of 
financial assets
Valuation 
of financial 
instruments 
and capital 
investments
Depreciation and 
valuation of 
non-financial 
assets
Total
Balance as at 1 January 2023
1,672
5,283
163
7,118
Charged/(credited) to profit and loss
-
-
5
5
Charged/(credited) to other comprehensive income
(1,171)
(1,727)
-
(2,898)
Merger of subsidiary (note 5.12.f)
37
-
-
37
Balance as at 31 December 2023
538
3,556
168
4,262
Charged/(credited) to profit and loss
-
-
(29)
(29)
Charged/(credited) to other comprehensive income
44
1,663
-
1,707
Balance as at 31 December 2024
582
5,219
139
5,940

NLB Group 
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5. 18.  Income tax relating to components of other comprehensive income
 
 
 
 
 
 
in EUR thousands
2024
NLB Group
NLB
 
Before tax
Tax expense
Net of tax
Before tax
Tax expense
Net of tax
Actuarial gains and losses
(1,307)
51
(1,256)
(860)
-
(860)
Financial assets measured at fair value through other comprehensive income
66,837
(12,073)
54,764
34,395
(7,567)
26,828
Share of associates and joint ventures
18
-
18
-
-
-
Total
65,548
(12,022)
53,526
33,535
(7,567)
25,968
 
 
 
 
 
 
in EUR thousands
2023
NLB Group
NLB
 
Before tax
Tax expense
Net of tax
Before tax
Tax expense
Net of tax
Actuarial gains and losses
(444)
81
(363)
588
(31)
557
Financial assets measured at fair value through other comprehensive income
77,722
5,664
83,386
36,106
11,415
47,521
Share of associates and joint ventures
45
-
45
-
-
-
Total
77,323
5,745
83,068
36,694
11,384
48,078
5. 19.  Other liabilities
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Accrued salaries
34,445
28,228
24,388
19,461
Unused annual leave
8,362
7,657
3,106
2,761
Deferred income
8,941
11,376
734
4,376
Taxes payable
41,350
7,015
38,367
4,895
Payments received in advance
10,791
4,377
403
857
Total
103,889
58,653
66,998
32,350

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5. 20.  Share capital
The share capital of NLB amounts to EUR 200,000 
thousand and did not change in 2024. It is comprised of 
20,000,000 no-par-value ordinary registered shares, 
with the corresponding value of EUR 10.0 for one share. 
All issued shares are fully paid and there are no un-
issued authorised shares. As at 31 December 2024, the 
major shareholder of NLB with significant influence is the 
Republic of Slovenia, who owns 25.00% plus one share.
The book value of a NLB share on a consolidated level 
as at 31 December 2024 was EUR 157.1 (31 December 
2023: EUR 139.9), and on a solo level was EUR 122.1 
(31 December 2023: EUR 108.3). It is calculated as the 
ratio of net assets’ book value excluding other equity 
instruments issued and the number of shares.
Distributable profit as at 31 December 2024 amounts 
to EUR 1,194,063 thousand (31 December 2023: EUR 
1,116,689 thousand) and consists of NLB net profit for 
2024 in the amount of EUR 478,161 thousand (2023: EUR 
514,287 thousand), and retained earnings from previous 
years in the amount of EUR 1,116,689 thousand, reduced 
for the transfer of profit to reserves in the amount of 
EUR 172,810 thousand, for the payment of dividends 
in the amount of EUR 220,000 thousand, and for the 
interests of subordinated bonds, which are considered 
instruments of additional basic capital in the amount 
of EUR 7,977 thousand. Its allocation will be subject to a 
decision by the Bank’s General Assembly. The proposal 
for the General Assembly will be prepared by the 
Management and the Supervisory Board, considering 
restrictions imposed by the regulators, the Group’s risk 
appetite, the target capital adequacy at the Group’s 
level, and actual prevailing capital position at the time 
of the proposal.
The shares give to their holders the right to vote at the 
NLB’s meeting of shareholders where, as a rule, each 
share entitles its holder to one vote. Nevertheless, a 
shareholder who acquires shares which, together with 
the shares already held by such shareholder or by a 
third person on behalf of such shareholder, represent 
more than 25% of the NLB’s share capital, may only 
exercise its voting rights under such shares if NLB’s 
Supervisory Board approves such an acquisition. The 
Supervisory Board’s approval may only be rejected 
if, following such an acquisition, such a person would 
hold shares representing more than 25% of NLB’s 
issued share capital plus one share. The approval 
shall be considered given if not expressly rejected in 
20 days. No such approval is necessary with respect 
to the shares acquired by a person on behalf of third 
persons provided that such a person is not entitled to 
exercise the voting rights arising out of such shares at 
its own discretion, and undertakes to NLB that it will not 
exercise the voting rights based on voting instructions 
unless such voting instructions are accompanied with 
a confirmation that the person giving such instructions 
is the beneficial owner of the shares with respect to 
which votes are to be exercised and does not hold in 
the aggregate, directly or indirectly 25% or more NLB 
shares with voting rights.
The shares also give their holders the right to be 
informed, as well as the pre-emptive right to subscribe 
for new shares on a pro rata basis in the case of a 
share capital increase, the right to a pro-rata share 
of remaining assets in the case of bankruptcy or 
liquidation or NLB, and the right to receive a dividend. 
In 2024, NLB paid dividends for the previous year in 
the amount of EUR 11.00 per share (2023: EUR 5.5 per 
share), which decreased retained earnings by EUR 
220,000 thousand (2023: EUR 110,000 thousand).
As at 31 December 2024 and 31 December 2023, 
NLB holds no own shares. In June 2019, the General 
Assembly of NLB authorised the Management Board 
that in the period of 36 months from the adoption of 
the shareholders’ resolution, it can buy own shares of 
the Bank for the payment of variable remuneration to 
certain employees as required by the Banking Act and 
other relevant regulations. NLB did not buy any own 
shares based on this authorisation. 
5. 21.  Other equity instruments issued
On 23 September 2022, NLB issued subordinated notes 
intended to qualify as Additional Tier 1 Instruments in 
the aggregate nominal amount of EUR 82 million. The 
notes have no scheduled maturity date. The issuer 
has the option for early redemption of the notes in the 
period between 23 September 2027 and 23 March 2028, 
and on each distribution payment date after 23 March 
2028. Until 23 March 2028, the interest on the principal 
of the notes will accrue at the interest rate of 9.721% per 
annum, and for each subsequent 5-year period, will 
accrue at the applicable interest rate, which shall be 
reset prior to the commencement of each such period 
(5Y MS + 7.20% per annum). The coupon payments are 
discretionary and non-cumulative. The notes terms 
provide for a temporary write-down in the event that 
the Common Equity Tier 1 ratio of NLB Group and/or 
NLB drop(s) below 5.125%. The issue price was equal to 
100% of the nominal amount of the notes. The ISIN code 
of the notes is SI0022104275. The carrying amount as at 
31 December 2024 is EUR 84,184 thousand (31 December 
2023: EUR 84,178 thousand). 

NLB Group 
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Performance Overview
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Financial 
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5. 22.  Accumulated other 
comprehensive income  
and reserves
a) Reserves
The share premium account as at 31 December 2024 
and 31 December 2023 comprises paid-up premiums 
in the amount of EUR 822,173 thousand and the 
revaluation of share capital from previous years in the 
amount of EUR 49,205 thousand. 
Profit reserves as of 31 December 2024 amount to EUR 
186,332 thousand and consist of EUR 13,522 thousand 
of legal reserves and EUR 172,810 thousand of other 
reserves, which were formed based on the Resolution 
of the Bank’s General Meeting. As at 31 December 2023, 
profit reserves in the amount of EUR 13,522 thousand 
relate entirely to legal reserves in accordance with the 
Companies Act. 
In 2024, NLB recorded a net profit in the amount of EUR 
478,161 thousand (2023: net profit EUR 514,287 thousand) 
which is included in the retained earnings as at 31 
December 2024.
b) Accumulated other comprehensive income
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Financial assets measured at fair value through 
other comprehensive income - debt securities
(19,978)
(66,666)
(10,113)
(35,255)
Financial assets measured at fair value through 
other comprehensive income - equity securities
14,442
6,647
1,830
144
Actuarial defined benefit pension plans
(3,494)
(2,265)
(2,065)
(1,205)
Foreign currency translation
(11,366)
(14,588)
-
-
Hedge of a net investment in a foreign operation
754
754
-
-
Total
(19,642)
(76,118)
(10,348)
(36,316)

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5. 23.  Capital adequacy ratios
 
 
 
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Paid up capital instruments 
200,000
200,000
200,000
200,000
Share premium
871,378
871,378
871,378
871,378
Retained earnings - from previous years
1,385,040
1,235,363
715,902
602,402
Profit eligible - from current year
256,973
327,398
220,905
159,833
Accumulated other comprehensive income
(19,197)
(75,662)
(10,348)
(36,316)
Other reserves
186,332
13,522
186,332
13,522
Minority interest
38,480
28,798
-
-
Prudential filters: Additional Valuation Adjustments (AVA)
(2,606)
(2,295)
(1,711)
(1,067)
(-) Goodwill
(8,069)
(3,529)
-
-
(-) Other intangible assets
(65,420)
(37,153)
(23,959)
(20,846)
(-) Deferred tax assets
(51,667)
(47,002)
(56,419)
(54,069)
(-) Insufficient coverage for non-performing exposures
(5,426)
(907)
(706)
(246)
COMMON EQUITY TIER 1 CAPITAL (CET1)
2,785,818
2,509,911
2,101,374
1,734,591
Capital instruments eligible as AT1 Capital
82,000
82,000
82,000
82,000
Minority interest
4,534
5,907
-
-
Additional Tier 1 capital
86,534
87,907
82,000
82,000
TIER 1 CAPITAL
2,872,352
2,597,818
2,183,374
1,816,591
Capital instruments and subordinated loans eligible as Tier 2 capital
533,421
507,516
533,421
507,516
Minority interest
5,485
3,874
-
-
TIER 2 CAPITAL
538,906
511,390
533,421
507,516
TOTAL CAPITAL
3,411,258
3,109,208
2,716,795
2,324,107
RWA for credit risk
14,508,398
12,168,121
9,105,028
7,449,829
RWA for market risks
1,505,108
1,447,713
859,088
818,113
RWA for credit valuation adjustment risk
16,613
14,200
17,425
15,613
RWA for operational risk
2,185,986
1,707,128
1,171,163
923,943
TOTAL RISK EXPOSURE AMOUNT (RWA)
18,216,105
15,337,162
11,152,704
9,207,498
Common Equity Tier 1 Ratio
15.3%
16.4%
18.8%
18.8%
Tier 1 Ratio
15.8%
16.9%
19.6%
19.7%
Total Capital Ratio
18.7%
20.3%
24.4%
25.2%

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Overall capital requirements of NLB Group on consolidated level:
SREP requirement
 
2024
2023
2022
CET1
4.5%
4.5%
4.5%
Pillar 1 (P1R)
AT1
1.5%
1.5%
1.5%
 
T2
2.0%
2.0%
2.0%
 
CET1
1.19%
1.35%
1.46%
Pillar 2 (P2R)
Tier 1
1.59%
1.80%
1.95%
 
Total Capital
2.12%
2.40%
2.60%
CET1
5.69%
5.85%
5.96%
Total SREP Capital Requirement (TSCR)
Tier 1
7.59%
7.80%
7.95%
 
Total Capital
10.12%
10.40%
10.60%
Capital Conservation buffer
CET1
2.50%
2.50%
2.50%
O-SII buffer
CET1
1.25%
1.25%
1.00%
Systemic risk buffer
CET1
0.11%
0.10%
0.00%
Countercyclical buffer
CET1
0.52%
0.26%
0.00%
Combined buffer requirement (CBR)
CET1
4.38%
4.11%
3.50%
CET1
10.07%
9.96%
9.46%
Overall capital requirement (OCR) = MDA threshold
Tier 1
11.97%
11.91%
11.45%
 
Total Capital
14.50%
14.51%
14.10%
Pillar 2 Guidance (P2G)
CET1
1.0%
1.0%
1.0%
CET1
11.07%
10.96%
10.46%
OCR + P2G
Tier 1
12.97%
12.91%
12.45%
 
Total Capital
15.50%
15.51%
15.10%
As at 31 December 2024, the Group’s Overall Capital 
Requirement (OCR) on a consolidated basis was 
14.50%, which is slightly lower (by 0.01 percentage 
point, hereinafter: p.p.) than at the end of 2023. 
However, the reduction in the SREP requirement by 0.28 
p.p. was offset by an increase in the Countercyclical 
buffer by 0.26 p.p. The OCR comprises:
- The Total SREP Capital Requirement (TSCR) is 
10.12%, including 8.00% Pillar 1 and 2.12% Pillar 2 
Requirements. As at 1 January 2024, the Pillar 2 
Requirement decreased by 0.28 p.p. to 2.12% due to a 
better overall SREP assessment.
- The second component is the Combined Buffer 
Requirement (CBR), which is 4.38%, and includes a 
2.50% Capital Conservation Buffer, a 1.25% O-SII 
Buffer, a 0.52% Countercyclical Buffer, and a 0.11% 
Systemic risk buffer.
In addition to the above requirements, the Pillar 2 
Guidance (P2G) is 1.0% of Common Equity Tier 1 (CET1). 
Effective 1 January 2025, changes to capital buffer rates 
in Slovenia will be implemented:
- The CCYB rate for exposures in Slovenia will increase 
from 0.5% to 1.0%. 
- The sectoral systemic risk buffer for retail exposures 
to natural persons secured by residential real estate 
will be reduced from 1.0% to 0.5%.
In addition, the CCYB for the Group is expected to 
be higher due to the introduced CCYB in the Group 
members (NLB Banka, Skopje, NLB Banka, Podgorica).
The Bank and NLB Group’s capital covers all the current 
and announced regulatory capital requirements, 
including capital buffers and other currently known 
requirements, as well as the P2G.
As at 31 December 2024, NLB Group capital ratios on a 
consolidated basis stand at:
- 15.3% CET1 ratio,
- 15.8% Tier 1 ratio,
- 18.7% Total Capital ratio. 
In the scope of regulatory risks, which include credit 
risk, operational risk, and market risk, NLB Group 
uses a standardised approach for credit and market 
risks, while the calculation of capital requirement 
for operational risks is made according to a basic 
indicator approach. The same approaches are used 
for calculating the capital requirements for NLB on 
a standalone basis, except for the calculation of the 
capital requirement for operational risks where the 
standardised approach is used.
As at 31 December 2024, the Group’s TCR stood at 18.7% 
(or 1.5 p.p. decrease YoY), and the CET1 ratio stood at 
15.3% (or 1.1 p.p. decrease YoY), which is well above 
requirements. The lower total capital adequacy derives 
from higher RWA (EUR 2,878.9 million YoY), although 
capital increased by EUR 302.1 million YoY. The Group 
increased its capital by partially including 2024 profit 
(EUR 257.3 million) and revaluation adjustments (EUR 
56.5 million). 
In 2024 (YoY), the Group’s RWA for credit risk increased 
by EUR 2,340.3 million due to lending activity in the 

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corporate and retail segments, of which the acquisition 
of Summit Leasing companies contributed to a higher 
RWA by EUR 698.0 million. The RWA for high-risk 
exposures increased due to new project financing loans 
and the withdrawal of previously approved project 
finance loans. Furthermore, higher RWA for liquidity 
assets resulted from EUR-denominated placements 
with central banks and liquidity surpluses placed at 
commercial banks.
The increase in the Group’s RWAs for market risks and 
Credit Value Adjustments (CVA) by EUR 59.8 million 
YoY was driven by a higher RWA for FX risk of EUR 
58.6 million (mainly the result of more open positions 
in domestic currencies of non-euro subsidiary banks 
– mostly RSD), and a slightly higher RWA for CVA risk 
of EUR 2.4 million (calculating exposure value for 
derivative transactions subject to CRR risk based on the 
OEM method).
The increase in the Group’s RWA for operational risks 
(EUR 478.9 million YoY) derived from the higher net 
interest and net fee and commission income, mainly 
from the NLB, NLB Komercijalna banka, Beograd, and 
Summit Leasing. This resulted in a higher three-year 
average of relevant income. The other components 
used in the calculations did not significantly differ from 
previous years. 
The most important goal of internal capital adequacy 
assessment process (ICAAP) in NLB Group, set up in 
accordance with ECB Guidelines, is ensuring adequate 
capital and sustainability on an ongoing basis. The 
purpose of this process is to have in place sound, 
effective, and comprehensive strategies and processes 
to assess and maintain capital on an ongoing basis, 
as well as the adequate distribution of internal capital 
for covering the nature and level of the risks to which 
NLB Group is or might be exposed. In addition, NLB 
Group places strong emphasis on its integration into 
the overall risk management system in order to ensure 
proactive support for informed decision-making.
From an economic perspective, NLB Group manages 
its capital adequacy by ensuring that all its risks are 
adequately covered by internal capital. A normative 
perspective is a multiyear forward-looking assessment 
of NLB Group which shows its ability to fulfil all of its 
capital-related regulatory and supervisory requirements 
and risk appetite of NLB Group. Within these capital 
constraints, NLB Group defines its management 
buffers in the Risk appetite above the regulatory and 
supervisory requirements, and the internal capital needs 
that allow it to sustainably follow its business strategy. A 
normative perspective includes several stress scenarios 
which are integrated into NLB Group’s annual business 
plan review and budgeting process.

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Financial 
Report
5. 24.  Off-balance sheet liabilities
a) Contractual amounts of off-balance sheet financial instruments 
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Short-term guarantees
349,733
369,849
197,356
205,731
- financial
159,847
154,769
84,865
88,373
- non-financial
189,886
215,080
112,491
117,358
Long-term guarantees
1,455,838
1,261,764
925,219
817,646
- financial
534,861
513,523
299,008
309,909
- non-financial
920,977
748,241
626,211
507,737
Loan commitments
2,640,323
2,469,800
1,940,563
1,822,847
Letters of credit
34,577
41,026
670
10,446
Other
22,899
17,653
16,491
7,904
4,503,370
4,160,092
3,080,299
2,864,574
Provisions (note 5.16.b)
(21,850)
(32,548)
(9,240)
(17,941)
Total
4,481,520
4,127,544
3,071,059
2,846,633
Fee income from issued non-financial guarantees 
amounted to EUR 10,239 thousand (2023: EUR 8,628 
thousand) in NLB Group, and to EUR 6,743 thousand 
(2023: EUR 5,552 thousand) in NLB. 
In addition to the instruments presented in the table 
above, NLB Group and NLB have also some low-
risk off-balance sheet items, for which a 0% credit 
conversion factor is applied in accordance with the 
Capital Requirements Regulation (credit and other lines 
which can be irrevocably cancelled by a bank). As at 
31 December 2024, these items at the NLB Group level 
amount to EUR 1,097,316 thousand (31 December 2023: 
EUR 915,450 thousand), and at the NLB level EUR 433,363 
thousand (31 December 2023: EUR 412,330 thousand).

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b) Analysis of derivative financial instruments by notional amounts
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
 
Short-term
Long-term
Short-term
Long-term
Short-term
Long-term
Short-term
Long-term
Swaps
419,642
2,330,260
486,874
1,526,962
556,373
2,390,260
715,173
1,586,962
 - currency swaps
328,259
-
482,463
10,799
464,990
-
710,762
10,799
 - interest rate swaps
91,383
2,330,260
4,411
1,516,163
91,383
2,390,260
4,411
1,576,163
Options
-
37,382
-
45,924
-
37,382
-
45,924
 - interest rate options
-
16,696
-
30,189
-
16,696
-
30,189
 - securities options
-
20,686
-
15,735
-
20,686
-
15,735
Forward contracts
44,783
241
74,351
6,640
43,367
241
72,120
6,640
 - currency forward
44,783
241
74,351
6,640
43,367
241
72,120
6,640
Total
464,425
2,367,883
561,225
1,579,526
599,740
2,427,883
787,293
1,639,526
 
2,832,308
2,140,751
3,027,623
2,426,819
As at 31 December 2024, the NLB Group held interest 
rate swaps intended as fair value hedges of assets 
with a total nominal value of EUR 589,141 thousand (31 
December 2023: EUR 633,798 thousand) and intended 
to hedge the fair value of bonds issued in 2024 with 
a total nominal value of EUR 1,520,000 thousand (31 
December 2023: EUR 450,000 thousand) (note 5.5.b).
As at 31 December 2024, the NLB held interest rate 
swaps intended as fair value hedges of assets with 
a total nominal value of EUR 529,141 thousand (31 
December 2023: EUR 573,798 thousand) and intended 
to hedge the fair value of bonds issued in 2024 with a 
total contractual value of EUR 1,520,000 thousand (31 
December 2023: EUR 450,000 thousand) (note 5.5.b).
Derivatives that qualify for hedge accounting are used 
to hedge interest rate risk.
The fair values of derivative financial instruments are 
disclosed in notes 5.2. and 5.5. 
c) Capital commitments
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Capital commitments for purchase of:
 
 
 
 
 - property and equipment
7,733
3,131
7,189
3,022
 - intangible assets
3,278
2,901
3,066
2,470
Total
11,011
6,032
10,255
5,492

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5. 25.  Funds managed on behalf of third parties
Funds managed on behalf of third parties are 
accounted separately from NLB Group’s funds. Income 
and expenses arising with respect to these funds are 
charged to the respective fund, and no liability falls on 
NLB Group in connection with these transactions. NLB 
Group charges fees for its services.
Funds managed on behalf of third parties
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Fiduciary activities
26,083,756
30,241,726
23,873,013
28,278,498
Settlement and other services
1,043,073
1,085,213
943,592
1,010,624
Total
27,126,829
31,326,939
24,816,605
29,289,122
Fiduciary activities
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Assets
 
 
 
 
Clearing or transaction account claims for client assets
26,032,877
30,196,860
23,830,528
28,243,725
From financial instruments
26,030,300
30,196,322
23,827,995
28,243,237
 - receipt, processing, and execution of orders
12,426,559
11,217,662
11,593,690
10,407,489
 - management of financial instruments portfolio
654,510
573,177
-
-
 - custody services
12,949,231
18,405,483
12,234,305
17,835,748
To Central Securities Clearing Corporation or bank settlement account for sold financial instrument 
130
128
86
78
To other settlement systems and institutions for bought financial instrument (debtors)
2,447
410
2,447
410
Clients‘ money
50,879
44,866
42,485
34,773
 - at settlement account for client assets
28,073
27,082
28,059
16,989
 - at bank transaction accounts
22,806
17,784
14,426
17,784
 
 
 
 
 
Liabilities
 
 
 
 
Clearing or transaction liabilities for client assets
26,083,756
30,241,726
23,873,013
28,278,498
To clients from cash and financial instruments
26,077,151
30,238,652
23,867,594
28,275,954
 - receipt, processing, and execution of orders
12,450,080
11,233,595
11,617,211
10,423,422
 - management of financial instruments portfolio
661,762
582,790
-
-
 - custody services
12,965,309
18,422,267
12,250,383
17,852,532
To Central Securities Clearing Corporation or bank settlement account for bought financial instrument
225
138
225
138
To other settlement systems and institutions for bought financial instrument (creditors)
6,038
2,532
4,852
2,002
To bank or settlement bank account for fees and costs, etc.
342
404
342
404
Fee income for funds managed on behalf of third parties 
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Fiduciary activities (note 4.3.b)
14,922
11,666
11,677
9,567
Settlement and other services
641
912
638
806
Total
15,563
12,578
12,315
10,373

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6.  Risk Management 	 	
Risk management in NLB Group is implemented in 
accordance with the set strategic guidelines, established 
internal policies, and procedures which take into 
account European banking regulations, the regulations 
adopted by the Bank of Slovenia, current EBA guidelines, 
and relevant good banking practices. In addition, the 
Group is constantly enhancing and complementing the 
existing approaches, methodologies, and processes 
in all risk management segments with the aim to 
proactively support decision-making.
Managing risks and capital efficiently is crucial 
for NLB Group sustained long-term profitable 
operations. A robust Risk Management framework 
is comprehensively integrated into decision-making, 
steering, and mitigation processes within the Group. 
NLB Group gives high importance to the risk culture and 
awareness of all relevant risks within the entire Group.
NLB Group’s Risk management framework supports 
business decision-making on strategic and operating 
levels, comprehensive steering, proactive risk 
management, and mitigation by incorporating:
- risk appetite statement and risk strategy orientations; 
- yearly review of strategic business goals, budgeting, 
and the capital planning process;
- internal capital adequacy assessment process (ICAAP) 
and internal liquidity adequacy assessment process 
(ILAAP);
- recovery plan activities;
- other internal stress-testing capabilities, early 
warning systems, and regular risk analysis;
- regulatory and internal management reporting.
NLB Group uses the ‘three lines of defence framework’ 
as an important element of its internal governance, 
whereby the Risk management function acts as a 
second line of defence. Set governance and different 
risk management tools enable adequate oversight 
of the Group’s risk profile. Moreover, they support 
business operations and enable efficient risk 
management by incorporating escalation procedures 
and different mitigation measures when necessary. 
a) Risk management strategies and processes 
The key goal of NLB Group’s Risk Management is to 
proactively manage, assess, and monitor risks within 
the Group. Sound and holistic understanding of risk 
management is embedded into the entire organisation, 
focusing on risk identification at a very early stage, 
efficient risk management, and mitigation of them with 
the aim of ensuring the prudent use of its capital and 
adequate liquidity structure to support the financial 
resilience of the Group. 
Key strategic risk management principles of NLB 
Group are defined by its Risk Appetite and Risk 
Strategy, designed in accordance with the Group’s 
business model, integrating a forward-looking 
perspective. The Strategy of NLB Group, the 
Risk Appetite, Risk Strategy, and the key internal 
policies of NLB Group – which are approved by the 
Management and Supervisory Boards – specify the 
strategic goals, risk appetite guidelines, approaches, 
and methodologies for monitoring, measuring, and 
managing all types of risk in order to meet internal 
strategic objectives and fulfil all external requirements. 
The main strategic risk guidelines are comprehensively 
integrated into decision-making, including the 
business plan review and budgeting process.
NLB Group plans a prudent risk profile and optimal 
capital usage, representing an important element of 
its business strategy and related mid-term financial 
targets. The management of credit risk, which is 
the most important risk category in NLB Group, 
concentrates on taking moderate risks – a diversified 
credit portfolio, adequate credit portfolio quality, the 
sustainable costs of risk, and ensuring an optimal 
return considering the risks assumed. As regards 
liquidity risk, the tolerance is low, while the activities are 
geared towards ensuring an adequate liquidity position 
on an ongoing basis. The Group limited exposure to 
credit spread risk, arising from the valuation risk of 
debt securities portfolio servicing as liquidity reserves, 
to a medium level. The fundamental orientation in the 
management of interest rate risk is to limit unexpected 
negative effects on revenues and capital, therefore, a 
medium tolerance for this risk is stated. When assuming 
operational risk, the Group pursues the orientation that 
such a risk must not significantly impact its operations. 
On this basis, changes of control activities, processes, 
and/or organisation are performed when necessary. 
Besides, the Group also focuses on proactive mitigation, 
prevention, and minimisation of potential damage. The 
conclusion of transactions with derivative financial 
instruments at NLB is primarily limited to servicing 
customers and hedging Bank’s own positions. In the 
area of currency risk, NLB Group pursues the goals of 
low to moderate exposure. The tolerance for other risk 
types is low and focuses on minimising their possible 
impacts on NLB Group’s entire operations. 
Risk management focuses on managing and mitigating 
risks in line with the Group’s Risk Appetite and Risk 
Strategy. Within these frameworks, the Group monitors 
a range of risk metrics, including internal capital 
allocation in order to assure the Group’s risk profile 
is in line with its risk appetite. The usage of risk limits 
and potential deviations from limits and target values 
are regularly reported to the respective committees 
and/or the Management Board of the Bank and the 
Supervisory Board. The banking subsidiaries within 
NLB Group adapted a corresponding approach to 
monitor and manage their target risk profiles. 
NLB Group established a comprehensive stress-
testing framework and other early warning systems 
in different risk areas with the intention to strengthen 
the existing internal controls and timely response 
when necessary. A robust and uniform stress-testing 
programme includes all material types of risk and 
relevant stress scenario analysis, according to the 
vulnerability of the Group’s business model. The Group 
established an internal ESG stress-testing concept 
to identify the most relevant financial vulnerabilities 
stemming from climate risk, which is constantly further 
enhanced by considering disposable ESG-related 
data. Stress testing is integrated into the risk appetite, 
ICAAP, ILAAP, Recovery Plan, and budgeting process 
to support proactive management of the Group’s risk 
profile, namely the capital and liquidity positions in a 
forward-looking perspective. In addition, the Group 
also performs reverse stress tests with the aim to test 
its maximum recovery capacity. Other partial risk 
assessments are covered by other risk analysis, based 
on relevant risk parameters, and integrated into the 
process of setting a risk management limit system.

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For the purpose of an efficient risk mitigation process, 
NLB Group applies a single set of standards to 
retail and corporate loan collateral, representing 
a secondary source of repayment with the aim of 
efficient credit risk management and optimal capital 
consumption. The Group has a system for monitoring 
and reporting collateral at fair (market) value in 
accordance with the International Valuation Standards 
(IVS). The eligibility of collateral, by types and ratios 
referring to prudent lending criteria, is set within 
internal lending guidelines. Credit risk mitigation 
principles and rules in NLB Group are described 
in more relevant details in the section ‘Credit risk 
management.’ When hedging market risks, namely 
interest rate risk and foreign exchange risk, in line with 
the set risk appetite, NLB Group follows the principle of 
natural hedge or using derivatives in line with hedge 
accounting principles.
b) Risk management structure and organisation 
NLB Group’s corporate governance framework is based 
on the principles of sound and responsible governance, 
in accordance with the applicable legislation of the 
Republic of Slovenia, particularly the provisions of the 
Companies Act (ZGD-1M) and the Banking Act (ZBan-3), 
the Regulation on Internal Governance Arrangements, 
the Management Body, and the Internal Capital 
Adequacy Assessment Process for Banks and Savings 
Banks, the EBA Guidelines on internal governance, the 
EBA Guidelines on the assessment of the suitability of 
members of the management body, and key function 
holders, as well as the EBA Guidelines on remuneration 
practices. Several layers of management provide 
cohesive risk management governance in NLB Group.
NLB Group established the three lines of a defence 
framework with the aim of managing risks effectively. 
The three lines of defence concept provides a 
clear division of activities and defines roles and 
responsibilities for risk management at different levels 
within the Group. Risk management in the Group 
acts as a second line of defence, accountable for 
appropriate managing, assessing, monitoring, and 
reporting of risks in the Bank as the main entity in 
Slovenia, and as the competence centre in charge of 
group banking and leasing members, and other non-
core subsidiaries which are in a controlled wind-out. 
Overall, the organisation and delineation of 
competencies in NLB Group’s risk management 
structure is designed to prevent conflicts of interest 
and ensure a transparent and documented decision-
making process, subject to an appropriate upward 
and downward flow of information. Risk management 
in NLB Group is managed within the Risk management 
competence line, which is a specialised competence 
line encompassing several professional areas for which 
the Global Risk Department, the Credit Risk – Corporate 
Department, the Credit Risk – Retail Department and 
the Evaluation and Control Department are responsible 
within NLB, and which reports to the Management 
Board, Assets and Liabilities Committee (ALCO), 
Risk Committee (RICO) and Credit Committee of the 
Management Board and the Risk Committee of the 
Supervisory Board. The risk management competence 
line is in charge of formulating and controlling the 
risk management policies of NLB Group, setting 
limits, establishing methodologies, overseeing the 
harmonisation of risk management policies within the 
NLB Group, monitoring NLB Group’s risk exposures, 
and preparing external and internal reports. 
All members of NLB Group that are included in the 
financial statements of NLB Group, report their 
exposure to risks to the competent organisational 
units within the Risk management competence line. 
These organisational units then report all relevant 
risk information to the Management Board and its 
respective Committees and the Supervisory Board 
and its respective Committees, where the appropriate 
measures are adopted. 
The credit ratings of clients that are materially 
important to NLB Group and the issuing of credit risk 
opinions are centralised via the Credit Committee of 
NLB. The process follows the co-decision principle, in 
which the credit committee of the respective Group 
member first approves their decision, following which 
the Credit Committee of NLB gives their opinion. The 
resolution of the Credit Committee of NLB is made on 
the basis of all available documentation, including 
a non-binding rating opinion prepared by the 
underwriting department of NLB.
Risk monitoring in NLB Group members is operating 
within an independent and/or separate organisational 
unit. This enables uniform risk monitoring on 
standardised risk management approaches. Such 
monitoring provides a comprehensive overview of 
the Group’s and of each member’s risk profile. In 
compliance with the risk appetite, risk management 
strategy, and policies of NLB Group, risk monitoring 
in each NLB Group member is separated from its 
management and/or business function to maintain the 
objectivity required when assessing business decisions 
(three lines of defence concept). The organisational unit 
for managing risks directly reports to the Management 
Board and its committees (Credit Committee, ALCO, 
RICO and the Operational Risk Committee) and to the 
Supervisory Board.
c) Risk measurement and reporting systems
As a systemic banking group, NLB Group is subject 
to the Single Supervisory Mechanism (SSM), which is 
supervised by the Joint Supervisory Team (JST) of the 
ECB and the Bank of Slovenia. The Group member 
complies with the ECB regulation, while NLB Group 
subsidiaries operating outside Slovenia are also 
compliant with the rules set by the local regulators. A 
third-party equivalent was approved in Serbia, Bosnia 
and Herzegovina, and North Macedonia, resulting 
in alignment of local regulation with CRR rules. With 
regards to capital adequacy, based on the provisions of 
the Directive (CRD), Decision (CRR), NLB Group applies a 
standardised approach to credit and market risk, and 
the basic approach (a simplified approach with less 
data granularity) to operational risks, with the exception 
of NLB which applies the standardised approach.
Across the Group, risks are assessed, monitored, 
managed, or mitigated in a uniform manner, as 
defined in the Group’s Risk management standards, 
and consider also the specifics of the markets in which 
individual NLB Group members operate. For the 
purposes of measuring exposure to credit risk, liquidity 
risk, interest rate, and credit spread risk in the banking 
book, operational risk, market risk, ESG, and non-
financial risks, in addition to the prescribed regulations, 
NLB Group uses internal methodologies and 
approaches that enable more detailed monitoring and 
management of risks. These internal methodologies 
are aligned with ECB, EBA, and Basel guidelines, as well 
as best practices in banking methodologies. 

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As for risk reporting, NLB Group’s internal guidelines 
reflect, in addition to internal requirements, the 
substance and frequency of reporting required 
by the Bank of Slovenia and the ECB. In addition, 
each member of NLB Group also complies with the 
requirements of its local regulations. Risk reporting 
is carried out in the form of standardised reports, 
pursuant to risk management policies based on 
common methodologies for measuring exposure 
to risks, a uniform database structure within Data 
Warehouse (DWH), comprehensive data quality 
assurance, and automated report preparation, 
which ensures the quality of reports and reduces the 
possibility of errors.
d) Data and IT system 
Risk data are calculated and stored in NLB Group DWH 
and collected from NLB and other Group member’s 
DWH. The established process provides an integrated 
information in common reference structure where 
business users can access in a consistent and subject-
oriented format. Data are regularly checked and 
validated. Data used for internal risk assessment, 
management, and reporting are the same as data 
which NLB Group uses for regulatory reporting.
The Group has established a strong and robust data 
governance program that aligns with the goals and 
objectives of the Group’s risk management function. 
NLB Group data governance and data quality 
framework consists of identifying risks, developing 
policies and controls on data confidentiality, integrity, 
accuracy, and availability, and by executing the second 
line of defence controls by an independent validation 
unit under the responsibility of Group Data Governance 
Officer. This framework covers the agreed upon service 
level standards for both in-house and outsourced data-
related processes. By that, the Group complies with 
BCBS 239 principles and ECB Guide on effective risk 
data aggregation and risk reporting.
e) Main emphasis of risk management in 2024
Efficient managing of risks and capital remains 
crucial for NLB Group to sustain long-term profitable 
operations. The Group further enhanced the robustness 
of its risk management system in all respective risk 
categories in order to manage them proactively, 
comprehensively, and prudently. Risk identification 
in a very early stage, its efficient managing, and the 
corresponding mitigation processes represent essential 
steps in such a system. The business and operating 
environment relevant for NLB Group operations is 
changing with trends, such as sustainability, social 
responsibility, governance, changing customer 
behaviours, emerging new technologies and 
competitors, as well as increasing new regulatory 
requirements. Respectfully, the risk management 
framework is regularly adapted with the aim of 
detecting and managing new potential emerging risks.
The NLB Group gives special focus on the inclusion 
of risk analysis into the decision-making process on 
strategic and operating levels, diversification in order to 
avoid a large concentration, optimal usage of internal 
capital, appropriate risk-adjusted pricing, regular 
education/trainings at all levels of management, and 
the assurance of overall compliance with internal 
policies/rules and relevant regulations. 
During 2024, the Group’s credit portfolio remained 
high-quality and well-diversified, with a stable rating 
structure and lower NPLs level. There was no large 
concentration in any selected industry sector. The 
latter is particularly important as geopolitical tensions, 
a green transition, and other macro developments 
could materially impact on specific industry sectors. 
The Group monitored the macroeconomic and 
geopolitical circumstances closely, remaining very 
prudent in identifying any increase in credit risk at a 
very early stage, and proactive in NPL management. 
Furthermore, unfavourable trends in the German 
automotive industry did not severely influence the 
Slovenian export-oriented industry. With that in mind, 
the bank downgraded some selected clients in stage 
2 and formed additional impairments. The cost of 
risk remained at relatively low level. The established 
impairments derive from portfolio development, 
new financing and any portfolio deterioration. In 
contrast, the successful collection of previously written-
off receivables and changes in risk parameters 
contributed positively to a low total net impact. 
The Group stayed well capitalised and above the risk 
appetite at both the Group and banking member levels. 
The liquidity position of the Group also remained solid, 
with liquidity indicators high above the regulatory 
requirements, indicating its low tolerance for this 
risk. Even if a highly unfavourable liquidity scenario 
would materialise, the Group holds a sufficient level 
of high-quality liquidity reserves. Significant attention 
was put into the structure and concentration of 
liquidity reserves, while at the same time considering 
the potential adverse negative market movements. 
Investment activity continued with a balanced 
approach to finding attractive market opportunities 
while pursuing well-managed credit spread and 
interest rate risk, as well as capital consumption. 
Interest rate risk exposure remained moderate and 
stayed well within the risk appetite tolerance.
The management of ESG risks follows ECB and EBA 
guidelines, focusing on their comprehensive integration 
into all relevant processes. It addresses the Group’s 
overall credit approval process, collateral management 
and related credit portfolio management. Sustainable 
ESG financing in accordance with Environmental and 
Social Management System is integrated into the 
Group’s Risk Appetite Statement. Additionally, publicly 
disclosed its Net-Zero commitments are addressed in 
the Group’s Risk appetite. In its initial round of NZBA 
targets, NLB Group has focused on fossil fuel-based 
and highly energy-intensive sectors, such as power 
generation and iron and steel, and other sectors 
where the Bank has substantial emissions and/or 
exposure and available data. These include residential 
mortgages and commercial real estate. Defined Net 
Zero targets are regularly followed. Activities for setting 
second round of NZBA targets, for sectors such as 
transport and agriculture, are underway. Moreover, 
NLB’s ESG Risk Rating assigned by Morningstar 
Sustainalytics further improved in 2024, reflecting a low 
risk of material financial impacts from ESG factors.
As a systemically important institution, the Group  
is included in the EBA EU-wide and ECB SSM Stress  
Test exercise. 
This EU-wide stress test is designed to assess the 
resilience of the European banking sector in the current 
uncertain and changing macroeconomic environment, 
namely the aggravation of geopolitical tensions leading 
to a severe decline in GDP. The exercise results are 
expected to be published at the beginning of August 
2025. Besides, in 2024, the Group was also included in 

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two ECB Stress test exercises: the 2024 EBA Fit-for-55 
climate risk scenario analysis and the 2024 ECB Cyber 
Resilience Stress Test Exercise. By performing these 
exercises, the ECB assessed how banks are prepared to 
deal with financial and economic shocks from climate 
and cyber risk.
Starting on 1.1.2025 the calculation of Risk weighted 
assets for credit risk is based on CRR3 regulation. 
NLB Group is using Standardized approach, therefore 
no materially significant changes in the calculated 
volumes are expected. Nevertheless, the cumulative 
result of the new regulation will lead to the increase 
of RWA, primarily due to increased credit conversion 
factor (CCF) for unused credit lines and introduction of 
foreign exchange (FX) lending multiplier for lending to 
private individuals in non-domestic currency. Partially 
the increases will be compensated by more favourable 
risk weights for residential real-estate collateral.
6. 1.  Credit risk management	 	
a) Introduction 
In its operations, NLB Group is exposed to credit risk, 
or the risk of losses due to the failure of a debtor to 
settle its liabilities to NLB Group. For that reason, 
it proactively and comprehensively monitors and 
assesses the aforementioned risk. In that process, NLB 
Group follows the International Financial Reporting 
Standards, regulations issued by the European Central 
Bank or Bank of Slovenia, and the EBA guidelines. 
This area is governed in greater detail by the internal 
methodologies and procedures set out in internal acts.
Through regular reviews of the business practices and 
the credit portfolios of NLB entities, NLB ensures that 
the credit risk management of those entities function 
in accordance with NLB Group’s risk management 
standards to enable meaningfully uniform procedures 
at the consolidated level.
NLB Group manages credit risk using different 
approaches:
- Risk Assessment and Monitoring:
At the level of the individual customer/group of 
customers, appropriate procedures are followed in 
various phases of the relationship with a customer 
prior to, during, and after the conclusion of an 
agreement. Prior to concluding an agreement, a 
customer’s performance, financial position, and past 
cooperation with NLB are assessed. To objectively 
assess a client’s operation, internal scoring models for 
particular client segments or product types have been 
developed. It is also important to secure high-quality 
collateral even though it does not affect a customer’s 
credit rating. This is followed by various forms of 
monitoring a customer, in particular an assessment 
of its ability to generate sufficient cash flows for the 
regular settlement of its liabilities and contractual 
obligations. In this part of the credit process, regular 
monitoring of clients within the Early Warning System 
(EWS) is important. In the case of client default, 
restructuring or work-out is initiated depending on 
the severity of the client’s position.  
- Performance Measurement and Reporting: 
The quality and trends in the credit portfolio, including 
on-balance and off-balance sheet exposures, are 
actively monitored and analysed at the level of the 
overall portfolio of NLB Group and single banking 
entities. Comprehensive analyses are regularly 
performed to assure monitoring of the portfolio 
quality through time and to identify any breach of 
limits or targets. Great emphasis is placed on the 
evolution of portfolio structure in terms of client 
segmentation, credit rating structure, structure by 
stages (based on IFRS 9), and NPL ratios. Furthermore, 
the coverage of NPL is an important indicator of 
potential future losses that is closely monitored.
- Stress-testing and Scenario Analysis: 
Regular stress-testing and scenario analyses are 
conducted to assess the resilience of credit portfolio 
under different economic conditions. These exercises 
help in identifying vulnerabilities and formulating 
contingency plans.
Beside default risk, portfolio management is also 
focused on monitoring single name and industry 
concentration, migration, FX lending, and the 
Environmental and climate risks of the credit portfolio. 
Capital requirements for credit risk at NLB Group 
level within the first pillar are calculated according to 
the Standardised approach, while within the second 
pillar an internal IRB approach is used to estimate 
the RWA for default, migration, and FX lending risk. In 
addition, a single name concentration add-on is based 
on the Granularity adjustment methodology, and an 
industry concentration add-on is estimated based on 
the HHI concentration indexes. NLB and other NLB 
Group members assess the level of credit risk losses 
on an individual basis for material claims, and at the 
collective level for the rest of the portfolio.
An individual review is performed for material Stage 
3 financial assets which have been rated as non-
performing based on the information regarding 
significant financial problems encountered by a 
customer, actual breaches of contractual obligations 
such as arrears in the settlement of liabilities, whether 
financial assets will be restructured for economic 
or legal reasons, and the likelihood that a customer 
will enter bankruptcy or a financial reorganisation. 
Expected future cash flows (from ordinary operations 
and possible redemption of collateral) are assessed 
following an individual review. If their discounted value 
differs from the book value of the financial asset in 
question, impairment must be recognised. 
Collective ECL allowances are made for the remainder 
of the portfolio, which is not assessed on an individual 
basis. Based on IFRS 9 requirements, financial assets 
measured at amortised cost or at fair value through 
other comprehensive income are attributed to the 
appropriate stage based on the estimated increase of 
credit risk of a single exposure since initial recognition. 
The stage of financial assets determines whether a 
12-month or lifetime ECL must be considered. The ECL 
calculation is based on the forward-looking probability 
of default (PD) and loss given default (LGD), which are 
calculated using historic data and statistical modelling, 
as well as predicted macroeconomic parameters for 
different scenarios. For off-balance financial assets, 
the probability of the redemption of guarantees is 
considered when creating collective provisions. The 
models used to estimate future risk parameters are 
validated and backtested on a regular basis to make 
loss estimations as realistic as possible.

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Financial 
Report
The management of ESG risks is incorporated in the 
Group’s overall credit approval process and related 
credit portfolio management. Sustainable financing is 
addressed in the basic documentary framework:
- Lending Policy for Non-Financial Companies in 
NLB d.d. and NLB Group where in the special sub-
chapter Environmental, Social and Governance 
Framework three categories are defined (prohibited, 
restricted, normal activities);
- The Environmental and Social Transaction Policy 
Framework in NLB d.d. and NLB Group applies to 
certain transactions with the greatest potential for 
significant E&S impact (exclusion list, regulatory and 
performance standards compliance check, project 
categorisation);
- The Environmental and Social Transaction 
Categorisation Methodology Framework in NLB d.d. 
and NLB Group provides a guide to the typical level of 
inherent environmental and social risk according to 
NACE codes.
Beside addressing ESG risks in all relevant stages of 
the credit-granting process, relevant ESG criteria were 
also considered in the collateral evaluation process. On 
the portfolio level, the Group does not face any large 
concentration towards specific NACE industrial sectors 
exposed to climate risk, whereby the role of transitional 
risk is more prevailing. The availability of ESG data in 
the region where NLB Group operates is still lacking, 
nevertheless the Group has made material progress 
in this respect in 2024 and has ambitious plans for the 
following year.
b) Main emphasis in 2024
In the process of constantly complementing and 
enhancing credit risk management, NLB Group focuses 
on taking moderate risks, and at the same time ensuring 
an optimal return considering the risks assumed. 
Preserving high credit portfolio quality represents the 
most important key aim, with a focus on the quality of 
new placements leading to a diversified portfolio of 
customers. The Group is actively present on the market 
in the region, financing existing and new creditworthy 
clients. To further enhance existing risk management 
tools, the Group is constantly developing a wide range 
of advanced approaches supported by mathematical 
and statistical models in credit risk assessment in line 
with best banking practises, while at the same time 
enabling faster responsiveness towards clients.
Lending growth, which was modest in 2023 due to 
increasing interest rate trends, picked up in 2024. In the 
retail segment, the lending in fixed interest rates was 
prevailing, especially in the housing loan market. In the 
Corporate segment, the Bank seized opportunities to 
finance some of the top corporate clients in the region 
while keeping the focus on SME as its key segment. 
The credit portfolio remains well-diversified, and there 
is no large concentration in any specific industry or 
client segment. The share of retail portfolio in the whole 
credit portfolio is quite substantial, with still prevailing 
segment of mortgage loans.
In 2024, the Group’s credit portfolio quality remained 
solid with a stable rating structure and diversified 
portfolio. Great emphasis was placed on intensive 
and proactive handling of problematic customers and 
customers active in the industries that are less stable 
under the current economic circumstances. The bank 
established an early warning system for detecting 
increased credit risk at a very early stage. The stock 
of NPE volume increased, primarily as a result of SLS 
Group acquisition. As at 31 December 2024, the share 
of non-performing exposure by EBA methodology in 
NLB Group was 1.1% (the same as at the end of 2023). 
Moreover, the coverage ratio remains high at 62.7%, 
which is above the EU average published by the EBA 
(41.6% in 3Q 2024).

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
c) Maximum exposure to credit risk 
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Cash, cash balances at central banks, and other demand deposits at banks
4,039,581
6,103,561
1,973,113
4,318,032
Financial assets held for trading
18,338
15,718
21,073
17,957
Non-trading financial assets mandatorily at fair value through profit or loss
1,000
5,217
3,964
7,785
Financial assets at fair value through other comprehensive income
2,466,923
2,164,464
1,601,875
962,084
Financial assets at amortised cost
Debt securities
3,725,195
2,522,229
2,846,779
1,966,169
Loans to governments
511,129
386,291
209,228
118,220
Loans to banks
458,921
547,640
193,172
149,011
Loans to financial organisations
149,132
91,523
1,326,073
384,995
Loans to individuals
8,557,705
7,086,815
3,882,210
3,543,603
Loans to companies
7,145,683
6,169,972
3,235,837
3,101,465
Other financial assets
136,854
165,962
81,518
101,596
Derivatives - hedge accounting
77,771
47,614
77,771
47,614
Total net financial assets
27,288,232
25,307,006
15,452,613
14,718,531
Guarantees
1,805,571
1,631,613
1,122,575
1,023,377
Financial guarantees
694,708
668,292
383,873
398,282
Non-financial guarantees
1,110,863
963,321
738,702
625,095
Loan commitments
2,640,323
2,469,800
1,940,563
1,822,847
Other potential liabilities
57,476
58,679
17,161
18,350
Total contingent liabilities
4,503,370
4,160,092
3,080,299
2,864,574
Total maximum exposure to credit risk
31,791,602
29,467,098
18,532,912
17,583,105
Maximum exposure to credit risk is a presentation 
of NLB Group’s exposure to credit risk separately by 
individual types of financial assets and contingent 
liabilities. Exposures stated in the above table are 
shown for the balance sheet items in their net book 
value as reported in the statement of financial position, 
and for off-balance sheet items in the amount of their 
nominal value. 

NLB Group 
Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
d) Collaterals from financial assets measured at amortised cost
Collaterals from credit impaired financial assets measured at amortised cost 
in EUR thousands
31 Dec 2024
NLB Group
 
Fully/over collateralised financial assets
Financial assets not or not fully covered with collateral
 
Gross value of 
financial assets
Net value of 
financial assets
Fair value of 
collateral
Gross value of 
financial assets
Net value of 
financial assets
Fair value 
of collateral
Financial assets at amortised cost
Loans to banks
-
-
-
136
-
-
Loans to individuals
47,477
27,871
128,687
99,187
21,244
7,319
Loans to other customers
97,394
48,781
308,698
86,255
25,333
31,754
Other financial assets
65
30
3,503
8,847
515
53
Total
144,936
76,682
440,888
194,425
47,092
39,126
in EUR thousands
31 Dec 2023
NLB Group
 
Fully/over collateralised financial assets
Financial assets not or not fully covered with collateral
 
Gross value of 
financial assets
Net value of 
financial assets
Fair value of 
collateral
Gross value of 
financial assets
Net value of 
financial assets
Fair value 
of collateral
Financial assets at amortised cost
Loans to banks
-
-
-
113
27
-
Loans to individuals
47,586
28,634
133,472
83,423
17,964
4,511
Loans to other customers
102,763
47,238
343,157
66,332
12,606
20,506
Other financial assets
119
57
4,507
10,484
405
54
Total
150,468
75,929
481,136
160,352
31,002
25,071

NLB Group 
Annual Report 2024
488
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
31 Dec 2024
NLB
 
Fully/over collateralised financial assets
Financial assets not or not fully covered with collateral
 
Gross value of 
financial assets
Net value of 
financial assets
Fair value of 
collateral
Gross value of 
financial assets
Net value of 
financial assets
Fair value 
of collateral
Financial assets at amortised cost
Loans to banks
-
-
-
136
-
-
Loans to individuals
29,840
15,986
73,399
50,299
8,594
2,489
Loans to other customers
27,961
10,648
98,625
39,882
8,591
11,609
Other financial assets
2
1
5
1,144
49
5
Total
57,803
26,635
172,029
91,461
17,234
14,103
in EUR thousands
31 Dec 2023
NLB
 
Fully/over collateralised financial assets
Financial assets not or not fully covered with collateral
 
Gross value of 
financial assets
Net value of 
financial assets
Fair value of 
collateral
Gross value of 
financial assets
Net value of 
financial assets
Fair value 
of collateral
Financial assets at amortised cost
Loans to banks
-
-
-
113
27
-
Loans to individuals
32,400
20,097
76,149
43,943
10,579
3,189
Loans to other customers
41,759
18,968
145,806
19,456
3,938
4,028
Other financial assets
7
2
355
1,655
146
10
Total
74,166
39,067
222,310
65,167
14,690
7,227

NLB Group 
Annual Report 2024
489
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Collaterals from financial assets measured at amortised cost classified into Stage 1 and 2
in EUR thousands
31 Dec 2024
NLB Group
 
Fully/over collateralised financial assets
Financial assets not or not fully covered with collateral
 
Gross value of 
financial assets
Net value of 
financial assets
Fair value 
of collateral
Gross value of 
 financial assets
Net value of 
financial assets
Fair value of 
collateral
Financial assets at amortised cost
Debt securities
156,568
156,493
156,355
3,576,094
3,568,702
-
Loans to banks
194
194
195
458,831
458,727
37
Loans to individuals
3,999,354
3,981,774
8,539,514
4,588,971
4,526,816
418,328
Loans to other customers
2,968,522
2,944,379
7,647,688
4,834,250
4,787,451
843,348
Other financial assets
1,851
1,845
4,891
135,084
134,464
723
Total
7,126,489
7,084,685
16,348,643
13,593,230
13,476,160
1,262,436
in EUR thousands
31 Dec 2023
NLB Group
 
Fully/over collateralised financial assets
Financial assets not or not fully covered with collateral
 
Gross value of 
financial assets
Net value of 
financial assets
Fair value 
of collateral
Gross value of 
 financial assets
Net value of 
financial assets
Fair value of 
collateral
Financial assets at amortised cost
Debt securities
113,822
113,724
113,161
2,413,929
2,408,505
-
Loans to banks
216
216
1,037
547,610
547,397
-
Loans to individuals
3,358,508
3,351,490
7,084,152
3,745,797
3,688,727
184,220
Loans to other customers
2,489,620
2,466,593
5,645,989
4,169,199
4,121,349
620,595
Other financial assets
1,440
1,436
3,296
164,724
164,064
487
Total
5,963,606
5,933,459
12,847,635
11,041,259
10,930,042
805,302

NLB Group 
Annual Report 2024
490
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
31 Dec 2024
NLB
 
Fully/over collateralised financial assets
Financial assets not or not fully covered with collateral
 
Gross value of 
financial assets
Net value of 
financial assets
Fair value 
of collateral
Gross value of 
 financial assets
Net value of 
financial assets
Fair value of 
collateral
Financial assets at amortised cost
Debt securities
156,568
156,493
156,355
2,693,741
2,690,286
-
Loans to banks
-
-
-
193,342
193,172
-
Loans to individuals
2,059,295
2,051,482
4,411,879
1,825,755
1,806,148
31,114
Loans to other customers
1,062,028
1,059,346
2,390,689
3,716,001
3,692,553
361,951
Other financial assets
20
20
77
81,565
81,448
15
Total
3,277,911
3,267,341
6,959,000
8,510,404
8,463,607
393,080
in EUR thousands
31 Dec 2023
NLB
 
Fully/over collateralised financial assets
Financial assets not or not fully covered with collateral
 
Gross value of 
financial assets
Net value of 
financial assets
Fair value 
of collateral
Gross value of 
 financial assets
Net value of 
financial assets
Fair value of 
collateral
Financial assets at amortised cost
Debt securities
113,822
113,724
113,161
1,855,144
1,852,445
-
Loans to banks
-
-
-
149,148
148,984
-
Loans to individuals
1,902,110
1,900,201
4,027,602
1,630,374
1,612,726
38,207
Loans to other customers
1,024,057
1,025,532
2,437,145
2,573,752
2,556,242
311,166
Other financial assets
44
44
130
101,504
101,404
18
Total
3,040,033
3,039,501
6,578,038
6,309,922
6,271,801
349,391
e) Collateral from loans mandatorily at fair value through profit or loss
in EUR thousands
31 Dec 2024
31 Dec 2023
NLB
Fully/over collateralised loans
Loans not or not fully covered with 
collateral
Fully/over collateralised loans
Loans not or not fully covered with 
collateral
Fair value 
of loans
Fair value 
of collateral
Fair value 
of loans
Fair value of 
collateral
Fair value 
of loans
Fair value of 
collateral
Fair value 
of loans
Fair value of 
collateral
Loans mandatorily at fair value  
through profit or loss
76
149
3,888
2,030
70
149
7,715
5,800

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Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
f) Credit protection policy 
NLB Group applies a single set of standards to retail 
and corporate loan collateral, as developed by NLB 
Group members in accordance with regulatory 
requirements. The master document regulating loan 
collateral in the NLB Group is the Loan Collateral 
Policy in NLB d.d. and NLB Group. The Policy has been 
adopted by the Management Board of NLB Group. The 
Policy represents the basic principles that NLB Group’s 
employees must take into account when signing, 
evaluating, monitoring, and reporting collateral, with 
the aim of reducing credit risk. 
In line with the policy, the primary source of loan 
repayment is the debtor’s solvency, and the accepted 
collateral is a secondary source of repayment in case 
the debtor ceases to repay the contractual obligations.
NLB Group primarily accepts collateral complying with 
the Basel II requirements with the aim of improving 
credit risk management and consuming capital 
economically. In accordance with Basel II, collateral may 
consist of pledged deposits, government guarantees, 
bank guarantees, debt securities issued by central 
governments and central banks, bank debt securities, 
and real-estate mortgages (the real estate must be, 
beside other criteria, located in the European Economic 
Area or in country recognised in EBA’s third party 
equivalent list for the effect on capital to be recognised).
Loans made to companies and sole proprietors may 
be secured by other forms of collateral, as well (e.g., a 
lien on movable property, a pledge of an equity stake, 
investment coupons, collateral by pledged/assigned 
receivables, etc.) if it is assessed that the collateral could 
generate a cash flow if it were needed as a secondary 
source of payment. If there is a lower probability that 
this type of collateral would generate a cash flow, NLB 
Group takes a conservative approach and accepts the 
collateral while reporting its value as zero.
From spring 2024 onwards, NLB Group has been 
intensively preparing for the introduction of the 
amended Basel III standards. The amended regulation 
came into force on 1 January 2025 and brings changes 
in particular in the area of mortgaged real estate. The 
aim of the NLB Group’s adaptation is to establish such 
collateral and monitoring in the application support 
in order to be able to fully exploit the regulatory 
opportunities to realise capital savings. 
g) The processes for valuing collateral
In compliance with relevant regulations, NLB Group 
has established a system for monitoring and reporting 
collateral at fair (market) value. 
The market value of real estate used as collateral is 
obtained from valuation reports of licensed appraisers. 
The market value of movable property is obtained 
from valuation reports of licensed appraisers or from 
sales agreements. Both, valuation reports and sales 
agreements must not be older than one year. In NLB 
and members of NLB Group, most reports of external 
real estate appraisers are controlled. The controls 
are performed by internal appraisers. The subject of 
control is the content, value, scope, and format of the 
report, its compliance with international valuation 
standards, and the estimated value. If they notice 
deviations, they estimate the needed correction of the 
value of the external valuation (in %) and correct the 
value of the external valuation. The value adjustment 
can only be negative and can be applied only in a 
limited range. For the purposes of business decisions 
and the calculation of the necessary impairments and 
provisions, additional deductions (haircuts) are applied 
to the eventual adjusted market value, depending on 
the type of collateral. These haircuts for purpose of 
liquidation value are for real estate in the range of 30 to 
70%, depending on the type of real estate and location, 
and for movables they range between 50 and 100%, 
depending on the type of movable.
The market value of financial instruments held by NLB 
Group is obtained from the organised market – such 
as the stock exchange, for listed financial instruments 
or determined in accordance with the internal 
methodology for unlisted financial instruments (such 
collateral is used exceptionally and on a small scale in 
loans granted to companies and sole proprietors). 
NLB has compiled a reference list of licensed real 
estate appraisers for real estate. All appraisals must 
be made for the purpose of secured lending and in 
accordance with the international valuation standards 
(IVS, EVS, and RICS). Appraisals related to retail loans 
are generally ordered only from appraisers with whom 
the NLB has a contract for real-estate valuations. For 
corporate loans, appraisals are usually submitted by 
clients. If a client submits an appraisal that is not made 
by an appraiser included on NLB’s reference list, NLB’s 
expert department which employs certified real estate 
appraisers in construction with licences granted by the 
Slovenian Ministry of Justice, and certified real-estate 
value appraisers with licences granted by the Slovenian 
Institute of Auditors, will verify the appraisal. The expert 
department is also responsible for reviewing valuations 
of real estate serving as collateral for large loans. 
Other NLB Group members obtain valuations from 
in-house appraisers and outsourced appraisers, 
all possessing the necessary licences. NLB Group 
has compiled a reference list of appraisers for 
valuations of real estate located outside the Republic 
of Slovenia. Appraisals must be made in accordance 
with the international valuation standards, and for 
larger exposures, real-estate evaluations must also 
be reviewed by an internal licensed appraiser with 
knowledge of the local real-estate market. If the 
appraisal does not correspond to the international 
valuation standards or if the value adjustment is 
greater than certain limit, the appraisal is rejected  
as inadequate. 
When assuring collateral, NLB Group follows the 
internal regulations which define the minimum security 
or pledge ratios. NLB Group strives to obtain collateral 
with a higher value than the underlying exposure 
(depending on the borrower’s rating, loan maturity, 
etc.) with the aim of reducing negative consequences 
resulting from any major swings in market prices of 
the assets used as collateral. If real estate, movable 
property, and financial instruments serve as collateral, 
NLB Group’s lien on such assets should be top ranking. 
Exceptionally, where the value of the mortgaged real 
estate is large enough, the lien can have a different 
priority order.
NLB Group monitors the value of collateral during 
the loan repayment period in accordance with the 
mandatory periods and internal instructions. For 
example, the value of collateral using mortgaged 
real estate is monitored annually, either by preparing 
individual assessments or by using the internal 
methodology for preparing an own value appraisal 

NLB Group 
Annual Report 2024
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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
of real estate, based either on public records and 
indexes of real-estate value published by the relevant 
government authorities (the Surveying and Mapping 
Authority in the Republic of Slovenia) or on analyses 
carried out. The value of pledged movable property 
is monitored once a year (in NLB automated, with 
a straight-line depreciation over the period of the 
remaining useful life).
h) The main types of collateral taken by the NLB Group
NLB Group accepts different forms of material and 
personal security as loan collateral.
Material loan collateral gives the right in the case of 
a debtor (borrower) defaulting on their contractual 
obligations to sell a specific property to recover 
claims, keep specific non-cash property or cash, or 
reduce or offset the amount of exposure against the 
counterparty’s debt to the Bank.
NLB Group accepts the following material types of  
loan collateral:
- Collateral in the form of business and residential 
real estate: land, buildings, and individual parts of 
buildings in a storeyed property intended for living 
in or performing a business activity, such as land 
in the area foreseen for construction, apartments, 
residential buildings, garages and holiday homes, 
business premises, industrial buildings, offices, shops, 
hotels, branches and warehouses, forests, parking 
spaces, etc. The objects can be completed or under 
construction. Priority is given to property where the 
pledge right of the Bank is entered in the first place 
and real estate is already owned by the debtor and/
or the pledger. For real estate, there must be a market, 
and it must be redeemable within a reasonable time; 
- Collateral in the form of movable property: priority 
is given to the types of movable property, that are 
highly likely to be sold in the event of execution, and 
the funds received are used to repay the collateralised 
claims (their market value must be estimated with 
considerable reliability). Among the appropriate 
types of movable property, the Bank includes motor 
vehicles, agricultural machinery, construction 
machinery, production lines, and series-produced 
machines, and some custom-made production 
machines; 
- Collateral by a pledge of financial assets (bank 
deposits or cash-like instruments, debt securities 
of different issuers, investment fund units, equity 
securities, or convertible bonds): 
• Cash receivable collateral: bank deposits and 
savings with Bank are appropriate in domestic 
and foreign currency;
• Debt and equity securities: bonds and shares 
which, according to the Bank’s assessment, are 
suitable for securing investments and are traded 
on a regulated market (marketable securities of 
higher-quality Slovenian and foreign issuers);
• The pledge of investment coupons of mutual  
funds managed by management companies (a 
priority company NLB Skladi) and are, according 
to the Bank’s assessment, suitable for insurance  
of investments.
- A pledge of an equity stake: non-marketable capital 
shares with a credit rating of at least B are adequate;
- A pledge or assignment of receivables as collateral: 
cash receivables must have longer maturities than the 
maturity of the investment and they must not be due 
and not be paid;
- Other material forms of loan collateral (e.g., life 
insurance policies pledged to NLB): The Bank accepts 
products of Vita, life insurance company d.d. Ljubljana 
– a pledge of an investment life insurance policy and 
a life insurance policy with a guaranteed return that 
includes saving, in addition to insurance.
Personal loan collateral is a method for reducing credit 
risk whereby a third party undertakes to pay the debt 
in case of the primary debtor (borrower) defaulting.
NLB Group accepts the following types of personal  
loan collateral: 
- Joint and several guarantees by retail and corporate 
clients: for the collateralisation of private individuals’ 
loans, employees, or pensioners are adequate 
guarantors. They must not be in the process of 
personal bankruptcy. They are responsible for 
fulfilling the debtor’s obligations for loans with a 
repayment period not exceeding 60 months. For 
the collateralisation of legal entities investments, 
legal entities, individuals, or private individuals are 
adequate guarantors; 
- Bank guarantees; 
- Government guarantees (e.g., of the Republic of 
Slovenia); 
- Guarantees by national and regional development 
agencies with which the Bank has a contract on 
the acceptance of guarantees (e.g. the Slovenian 
Enterprise Fund); 
- Other types of personal loan collateral.
Loans are very often secured by a combination of 
collateral types. The general recommendations on loan 
collateral are specified in the internal instructions and 
include the elements specified below. The decision on the 
type of collateral and the coverage of loan by collateral 
depends on the client’s creditworthiness (credit rating), 
loan maturity, and varies depending on whether the 
loan is granted to retail or a corporate client. 
NLB has also created, in the area of real-estate loan 
collateral, an ‘online’ connection with the Surveying 
and Mapping Authority in the Republic of Slovenia, 
which allows direct and immediate verification of the 
existence of property.
NLB Group strives to ensure the best possible 
collateral for long-term loans, in particular mortgages 
where possible. As a result, the mortgaging of real 
estate is the most frequent form of loan collateral of 
corporate and retail clients. In corporate exposures, 
the next most frequent forms of collateral are 
government and corporate guarantees, while in retail 
loans, it is guarantors.
i) Risks, deriving from valuation of received collateral 
Client/counterparty credit risk is the key decision 
parameter when approving exposures. Collateral 
is a secondary source of repayment, and therefore 
decisions on the approvals of exposures should not 
primarily be based on the provided collateral. However, 
collateral is an important comfort element in the 
approval process and, depending on the credit rating 
of the client, a prerequisite. NLB Group has prescribed 
the minimum ratios between the value of collateral and 
the loan amount, depending on the type of collateral, 
loan maturity, and the client rating. The ratios are 
based on experience and regulatory guidelines.

NLB Group 
Annual Report 2024
493
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Group pays particular attention to closely 
monitoring the fair value of collateral, and to receiving 
regular and independent revaluations by applying the 
International Valuation Standards. Through a detailed 
examination of all collateral received, NLB has ensured 
that only collateral from which payment can be 
realistically expected if it is liquidated, is considered. 
NLB Group has the largest concentration of collaterals 
arising from mortgages on real-estate, which is a 
relatively reliable and quality type of collateral. Due to 
the possible decrease of real-estate market prices, the 
Group closely monitors the real-estate collateral values 
and, where required, establishes higher amounts of 
impairments and provisions for non-performing loans 
secured by real-estate, based on estimated discounts 
of the real-estate value, which are expected to be 
achieved in a sale (expected payment from collateral). 
Priority is given to property where the pledge right 
of the Group is entered in the first place and the real-
estate is already owned by the debtor and/or the 
pledger. For real-estate, there must be a market, and it 
must be redeemable within a reasonable time. 
Collateral consisting of securities entails market risk, 
specifically the risk of changes in the prices of securities 
on capital markets. To limit such risks and restrict 
the possibility of the value of instruments received 
as collateral falling below approved limits, the Rules 
determine minimum pledge ratios for securing loans 
based on pledged securities and equity shares in 
NLB. Deviations from the Rules are subject to the prior 
approval of the respective decision bodies of the Bank. 
The ratio between the loan amount and the securities’ 
value is determined regarding the rating of the issuer, 
the securities’ liquidity, maturity, and correlation with 
changes in market indexes, i.e., by considering the key 
features reflecting the level of volatility of market prices, 
and the ability to sell the securities at the market price.
Collateral consisting of the sureties of corporate clients, 
sureties of private individuals, and bank guarantees 
entail the credit risk of the provider of the collateral. 
NLB Group includes the amount of the guarantees 
received in the exposure of the guarantor, and 
guarantees are only taken into account as collateral if 
the guarantor has sufficient overall creditworthiness. 
Loan Collateral Policy in NLB d.d. and NLB Group 
regulate which forms of collateral are acceptable, and 
which preconditions a type of collateral needs to fulfil to 
be able to be considered.

NLB Group 
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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
j) Credit quality analysis for financial assets and contingent liabilities
in EUR thousands
 
NLB Group
NLB
31 Dec 2024
12-month 
expected 
credit 
losses
Lifetime 
ECL not 
credit - 
impaired
Lifetime 
ECL credit-
impaired 
Purchased 
credit-
impaired 
financial 
assets
Total
12-month 
expected 
credit 
losses
Lifetime 
ECL not 
credit - 
impaired
Lifetime 
ECL credit-
impaired 
Purchased 
credit-
impaired 
financial 
assets
Total
Debt securities at amortised cost
 
 
 
 
 
 
 
 
 
 
A
2,714,402
-
-
-
2,714,402
2,419,414
-
-
-
2,419,414
B
1,005,893
-
-
-
1,005,893
425,777
-
-
-
425,777
C
-
12,367
-
-
12,367
-
5,118
-
-
5,118
Loss allowance
(6,913)
(554)
-
-
(7,467)
(3,450)
(80)
-
-
(3,530)
Carrying amount
3,713,382
11,813
-
-
3,725,195
2,841,741
5,038
-
-
2,846,779
Loans and advances to banks at amortised cost
A
161,030
-
-
-
161,030
193,342
-
-
-
193,342
B
297,995
-
-
-
297,995
-
-
-
-
-
D and E
-
-
136
-
136
-
-
136
-
136
Loss allowance
(104)
-
(136)
-
(240)
(170)
-
(136)
-
(306)
Carrying amount
458,921
-
-
-
458,921
193,172
-
-
-
193,172
Loans and advances to individuals at amortised cost
A
7,213,612
113,659
-
567
7,327,838
2,762,800
37,680
-
553
2,801,033
B
901,722
131,949
-
186
1,033,857
810,920
99,668
-
186
910,774
C
62,678
163,668
-
284
226,630
59,757
113,232
-
254
173,243
D and E
-
-
135,383
11,281
146,664
-
-
78,441
1,698
80,139
Loss allowance
(45,083)
(34,959)
(94,333)
(2,909)
(177,284)
(9,430)
(18,297)
(54,133)
(1,119)
(82,979)
Carrying amount
8,132,929
374,317
41,050
9,409
8,557,705
3,624,047
232,283
24,308
1,572
3,882,210
Loans and advances to other customers at amortised cost
A
1,577,298
2,304
-
122
1,579,724
2,162,169
555
-
-
2,162,724
B
5,384,507
204,865
-
1,284
5,590,656
2,225,505
73,908
-
138
2,299,551
C
214,490
415,194
-
2,708
632,392
64,988
250,586
-
180
315,754
D and E
-
-
161,660
21,989
183,649
-
-
57,690
10,153
67,843
Loss allowance
(43,504)
(28,928)
(103,679)
(4,366)
(180,477)
(12,254)
(14,038)
(41,970)
(6,472)
(74,734)
Carrying amount
7,132,791
593,435
57,981
21,737
7,805,944
4,440,408
311,011
15,720
3,999
4,771,138
Other financial assets at amortised cost
A
124,420
127
-
-
124,547
76,951
1
-
-
76,952
B
10,022
224
-
-
10,246
4,271
50
-
-
4,321
C
1,120
1,022
-
-
2,142
200
112
-
-
312
D and E
-
-
8,863
49
8,912
-
-
1,127
19
1,146
Loss allowance
(572)
(54)
(8,351)
(16)
(8,993)
(115)
(2)
(1,078)
(18)
(1,213)
Carrying amount
134,990
1,319
512
33
136,854
81,307
161
49
1
81,518
Debt instruments at fair value through other comprehensive income
A
1,795,347
-
-
-
1,795,347
1,489,490
-
-
-
1,489,490
B
700,979
-
-
-
700,979
127,200
-
-
-
127,200
C
-
123
-
-
123
-
-
-
-
-
D and E
-
-
798
-
798
-
-
798
-
798
Loss allowance
(4,959)
(36)
(798)
-
(5,793)
(1,849)
-
(798)
-
(2,647)
Contingent liabilities
A
1,920,809
4,505
-
3
1,925,317
1,518,483
2,518
-
3
1,521,004
B
2,390,472
49,399
-
255
2,440,126
1,454,857
13,252
-
255
1,468,364
C
45,518
80,481
-
7
126,006
27,819
56,396
-
7
84,222
D and E
-
-
11,642
279
11,921
-
-
6,430
279
6,709
Loss allowance
(11,953)
(2,306)
(7,329)
(262)
(21,850)
(3,851)
(834)
(4,293)
(262)
(9,240)
Carrying amount
4,344,846
132,079
4,313
282
4,481,520
2,997,308
71,332
2,137
282
3,071,059

NLB Group 
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB Group
NLB
31 Dec 2023
12-month 
expected 
credit 
losses
Lifetime 
ECL not 
credit - 
impaired
Lifetime 
ECL credit-
impaired 
Purchased 
credit-
impaired 
financial 
assets
Total
12-month 
expected 
credit 
losses
Lifetime 
ECL not 
credit - 
impaired
Lifetime 
ECL credit-
impaired 
Purchased 
credit-
impaired 
financial 
assets
Total
Debt securities at amortised cost
 
 
 
 
 
 
 
 
 
 
A
1,779,525
-
-
-
1,779,525
1,590,676
-
-
-
1,590,676
B
735,905
-
-
-
735,905
373,190
-
-
-
373,190
C
-
12,321
-
-
12,321
-
5,100
-
-
5,100
Loss allowance
(4,946)
(576)
-
-
(5,522)
(2,624)
(173)
-
-
(2,797)
Carrying amount
2,510,484
11,745
-
-
2,522,229
1,961,242
4,927
-
-
1,966,169
Loans and advances to banks at amortised cost
A
166,615
-
-
-
166,615
145,666
-
-
-
145,666
B
381,211
-
-
-
381,211
3,482
-
-
-
3,482
D and E
-
-
113
-
113
-
-
113
-
113
Loss allowance
(213)
-
(86)
-
(299)
(164)
-
(86)
-
(250)
Carrying amount
547,613
-
27
-
547,640
148,984
-
27
-
149,011
Loans and advances to individuals at amortised cost
A
6,787,523
111,211
-
632
6,899,366
3,373,404
77,225
-
313
3,450,942
B
64,863
55,590
-
10
120,463
6,109
31,221
-
8
37,338
C
2,339
81,623
-
514
84,476
-
43,815
-
389
44,204
D and E
-
-
126,743
4,266
131,009
-
-
72,822
3,521
76,343
Loss allowance
(39,668)
(25,051)
(82,756)
(1,024)
(148,499)
(8,072)
(11,489)
(43,908)
(1,755)
(65,224)
Carrying amount
6,815,057
223,373
43,987
4,398
7,086,815
3,371,441
140,772
28,914
2,476
3,543,603
Loans and advances to other customers at amortised cost
A
1,344,256
3,758
-
-
1,348,014
1,167,563
1,961
-
-
1,169,524
B
4,724,560
158,829
-
12
4,883,401
2,182,739
59,001
-
-
2,241,740
C
138,837
288,567
-
-
427,404
84,531
102,014
-
-
186,545
D and E
-
-
152,759
16,336
169,095
-
-
49,049
12,166
61,215
Loss allowance
(51,087)
(19,778)
(103,278)
(5,985)
(180,128)
(13,482)
(2,553)
(32,631)
(5,678)
(54,344)
Carrying amount
6,156,566
431,376
49,481
10,363
6,647,786
3,421,351
160,423
16,418
6,488
3,604,680
Other financial assets at amortised cost
A
125,514
77
-
-
125,591
83,727
25
-
-
83,752
B
39,042
156
-
-
39,198
17,580
50
-
-
17,630
C
819
556
-
-
1,375
122
44
-
-
166
D and E
-
-
9,346
1,257
10,603
-
-
1,658
4
1,662
Loss allowance
(624)
(40)
(8,910)
(1,231)
(10,805)
(98)
(2)
(1,512)
(2)
(1,614)
Carrying amount
164,751
749
436
26
165,962
101,331
117
146
2
101,596
Debt instruments at fair value through other comprehensive income
A
1,221,592
-
-
-
1,221,592
854,472
-
-
-
854,472
B
1,031,205
-
-
-
1,031,205
154,461
-
-
-
154,461
C
-
144
-
-
144
-
-
-
-
-
D and E
-
-
798
-
798
-
-
-
798
798
Loss allowance
(6,475)
(56)
(798)
-
(7,329)
(1,650)
-
-
(798)
(2,448)
Contingent liabilities
A
1,691,834
26,522
-
37
1,718,393
1,358,079
25,286
-
10
1,383,375
B
2,286,997
33,489
-
11
2,320,497
1,383,937
25,497
-
1
1,409,435
C
53,728
46,605
-
170
100,503
41,961
15,836
-
56
57,853
D and E
-
-
17,221
3,478
20,699
-
-
10,613
3,298
13,911
Loss allowance
(18,429)
(1,655)
(9,369)
(3,095)
(32,548)
(7,653)
(319)
(7,034)
(2,935)
(17,941)
Carrying amount
4,014,130
104,961
7,852
601
4,127,544
2,776,324
66,300
3,579
430
2,846,633

NLB Group 
Annual Report 2024
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MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Group’s client credit rating classification is based 
on an internally developed methodologies, drawing 
from internal statistical analyses, good banking 
practices, as well as Bank of Slovenia regulations, and 
ECB and EBA guidelines and requirements. The rating 
methodologies are used across the entire NLB Group. 
They include a uniform credit grade scale of 12 rating 
classes, out of which nine represent performing clients 
and three non-performing clients. 
Rating Group A (AAA to A rating classes) includes the 
best clients with a low degree of default probability, 
characterised by high coverage of financial liabilities 
with free cash flow. The Rating Group A is considered as 
investment grade classification.
Rating Group B (BBB to B rating classes) includes 
clients with a low credit risk, starting one notch higher 
than at ‘A’ rating group clients. These clients show 
stable performance, acceptable financial ratios, and 
qualitative elements, and have sufficient cash flow to 
settle their obligations, but may be more sensitive to 
changes in the industry or the economy. The Rating 
Group B classification is an investment grade for BBB, 
and an ‘invest with care’ for BB and B rating classes.
Rating Group C (CCC to C rating classes) includes clients 
who are exposed to a higher and above-average level 
of credit risk. CCC-rated clients are financed by the 
Bank only in the case when such support brings more 
positive effects for the Bank; however, Rating Group C 
is overall considered as a substantial risk. The Bank 
reasonably restricts cooperation with such clients and 
decreases its exposure to them.
Rating Groups D (D and DF rating classes) and E 
represent non-performing clients that are treated 
as defaulted. D, DF, and E rating classified clients 
are ordinarily transferred to the specialised units for 
restructuring (which performs business and financial 
restructuring with a goal of minimising losses and 
restoring the client to a performing status) or workout 
and legal support (with the goal of minimising losses 
due to default).
The NLB Group ratings in the master scale are mapped 
to the following PD structure: 
Rating class
Average PD in %
AAA
0.05
AA
0.15
A
0.30
BBB
0.60
BB
1.20
B
2.40
CCC
4.80
CC
9.60
C
19.20
D
100
DF
100
E
100
NLB Group applies the default definition based on the 
EBA guidelines, where the materiality threshold for 
delays is determined in absolute and relative terms 
(EUR 100 for retail and EUR 500 for the non-retail 
segment and 1% of the total on-balance exposure on 
the client level). In 2023, a scoring model for private 
individual clients came into effect in NLB d.d., while 
the models in banking subsidiaries were deployed in 
2024, which will enable higher degree of differentiation 
among the clients as it introduces nine performing 
rating classes (instead of the previous three).
A general corporate rating methodology, with 
the prescribed set of parameters (qualitative and 
quantitative) applies to all the NLB Group entities. 
Groups of connected clients are treated as materially 
important for the NLB Group whenever exposure 
exceeds EUR 7 million for NLB Group members with 
total assets lower than EUR 1.5 billion, EUR 15 million 
for NLB Group members with total assets between 
EUR 1.5 billion and EUR 4.0 billion, or EUR 20 million for 
NLB Group members with total assets above EUR 4.0 
billion. Materially important clients are ordinary under 
authority of the NLB Credit Committee.
NLB regularly reviews the business practices and credit 
portfolios of NLB Group entities to make sure they 
are operating in accordance with the minimum risk 
management standards of NLB Group. This ensures 
appropriate standard processes for managing and 
reporting credit risks at the consolidated level.

NLB Group 
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SB Statement
Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
k) Forborne loans and advances
in EUR thousands
31 Dec 2024
NLB Group
All forborne exposures
Impairment, provisions and value 
adjustments
Collateral 
and financial 
guarantees 
received on 
forborne 
exposures
Gross 
carrying 
amount
Performing
Non - performing
Performing 
forborne 
exposures
Non-performing 
forborne 
exposures
Impaired
Defaulted
Loans and advances (including at 
amortised cost and fair value)
220,566
104,419
116,147
116,147
(10,089)
(79,861)
98,496
Governments
544
247
297
297
(7)
(297)
-
Other financial organisations
457
-
457
457
-
(457)
-
Non-financial organisations
128,446
54,637
73,809
73,809
(2,062)
(52,107)
67,158
Households
91,119
49,535
41,584
41,584
(8,020)
(27,000)
31,338
Loan commitments given
1,018
866
152
152
(2)
(47)
906
Total exposures with forbearance measures
221,584
105,285
116,299
116,299
(10,091)
(79,908)
99,402
in EUR thousands
31 Dec 2023
NLB Group
All forborne exposures
Impairment, provisions and value 
adjustments
Collateral 
and financial 
guarantees 
received on 
forborne 
exposures
Gross 
carrying 
amount
Performing
Non - performing
Performing 
forborne 
exposures
Non-performing 
forborne 
exposures
Impaired
Defaulted
Loans and advances (including at 
amortised cost and fair value)
246,402
116,477
129,874
129,925
(7,883)
(81,121)
92,352
Governments
624
419
205
205
(22)
(205)
-
Other financial organisations
1,388
-
1,388
1,388
-
(1,388)
-
Non-financial organisations
168,726
77,709
90,966
91,017
(3,857)
(59,606)
58,611
Households
75,664
38,349
37,315
37,315
(4,004)
(19,922)
33,741
Loan commitments given
434
84
350
350
(1)
(27)
352
Total exposures with forbearance measures
246,836
116,561
130,224
130,275
(7,884)
(81,148)
92,704

NLB Group 
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MB Statement
SB Statement
Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
31 Dec 2024
NLB
All forborne exposures
Impairment, provisions and value 
adjustments
Collateral 
and financial 
guarantees 
received on 
forborne 
exposures
Gross 
carrying 
amount
Performing
Non - performing
Performing 
forborne 
exposures
Non-performing 
forborne 
exposures
Impaired
Defaulted
Loans and advances (including at 
amortised cost and fair value)
129,624
67,114
62,510
62,510
(7,997)
(46,847)
51,358
Governments
125
-
125
125
-
(125)
-
Other financial organisations
457
-
457
457
-
(457)
-
Non-financial organisations
51,956
25,233
26,723
26,723
(502)
(22,733)
26,650
Households
77,086
41,881
35,205
35,205
(7,495)
(23,532)
24,708
Loan commitments given
313
169
144
144
(2)
(42)
209
Total exposures with forbearance measures
129,937
67,283
62,654
62,654
(7,999)
(46,889)
51,567
in EUR thousands
31 Dec 2023
NLB
All forborne exposures
Impairment, provisions and value 
adjustments
Collateral 
and financial 
guarantees 
received on 
forborne 
exposures
Gross 
carrying 
amount
Performing
Non - performing
Performing 
forborne 
exposures
Non-performing 
forborne 
exposures
Impaired
Defaulted
Loans and advances (including at 
amortised cost and fair value)
110,905
42,584
68,270
68,321
(3,718)
(41,050)
53,937
Other financial organisations
1,388
-
1,388
1,388
-
(1,388)
-
Non-financial organisations
50,979
15,166
35,762
35,813
(70)
(23,142)
27,232
Households
58,538
27,418
31,120
31,120
(3,648)
(16,520)
26,705
Loan commitments given
434
84
350
350
(1)
(27)
352
Total exposures with forbearance measures
111,339
42,668
68,620
68,671
(3,719)
(41,077)
54,289

NLB Group 
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MB Statement
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Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Forborne exposures of loans and advances by periods of forbearance 
in EUR thousands
 
NLB Group
31 Dec 2024
Up to 3 months
 3 to 6 months 
6 to 12 months
Over 12 months
Performing exposures
28,990
5,151
16,141
44,048
Non-performing exposures
3,210
1,891
3,515
27,669
Total exposures with forbearance measures
32,200
7,042
19,656
71,717
31 Dec 2023
 
Performing exposures
7,519
1,813
8,140
91,122
Non-performing exposures
1,569
6,838
5,071
35,275
Total exposures with forbearance measures
9,088
8,651
13,211
126,397
	
in EUR thousands
 
NLB 
31 Dec 2024
Up to 3 months
 3 to 6 months 
6 to 12 months
Over 12 months
Performing exposures
14,634
4,078
14,046
26,359
Non-performing exposures
2,038
1,522
2,155
9,948
Total exposures with forbearance measures
16,672
5,600
16,201
36,307
31 Dec 2023
 
Performing exposures
7,059
1,690
2,880
27,237
Non-performing exposures
1,312
6,634
2,455
16,819
Total exposures with forbearance measures
8,371
8,324
5,335
44,056
	
The main forbearance measurements used by  
NLB Group and NLB are: deferral of payment, 
reduction of interest rates, acquisition of collateral  
for partial repayment of claims, and others, either as  
a single forbearance measurement or as a 
combination of those.
l) Repossessed assets
NLB Group and NLB received the following assets by 
taking possession of collateral held as security and 
held them at the reporting date:
in EUR thousands
 
NLB Group
NLB
Net value
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Nature of assets
Investment property (note 5.9.)
17,844
21,253
619
2,263
Property and equipment (note 5.8.)
1,644
11,641
-
-
Investments in subsidiaries and associates
-
-
530
530
Real estates (note 5.13.)
18,976
27,122
1,468
3,129
Other assets (note 5.13.)
1,622
515
-
-
Non-current assets held for sale (note 5.7.)
7,191
474
-
-
Total
47,277
61,005
2,617
5,922

NLB Group 
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Performance Overview
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Statement
Financial 
Report
m)  Analysis of loans and advances by industry sectors
in EUR thousands
NLB Group
31 Dec 2024
31 Dec 2023
Industry sector
Gross loans
Impairment 
provisions
Net loans
(%)
Gross loans
Impairment 
provisions
Net loans
(%)
Banks
459,161
(240)
458,921
2.71
547,939
(299)
547,640
3.79
Finance
228,729
(1,759)
226,970
1.34
154,385
(2,321)
152,064
1.05
Electricity, gas, and water
682,054
(6,781)
675,273
3.98
599,988
(9,284)
590,704
4.09
Construction industry
731,917
(18,724)
713,193
4.21
535,444
(23,798)
511,646
3.54
Heavy industry
1,719,369
(44,177)
1,675,192
9.88
1,487,769
(29,619)
1,458,150
10.09
Education
22,247
(564)
21,683
0.13
14,278
(481)
13,797
0.10
Agriculture, forestry, and fishing
132,097
(3,973)
128,124
0.76
108,204
(3,536)
104,668
0.72
Public sector
429,321
(3,558)
425,763
2.51
390,522
(4,234)
386,288
2.67
Individuals
8,734,987
(177,282)
8,557,705
50.46
7,235,314
(148,499)
7,086,815
49.05
Mining
42,036
(842)
41,194
0.24
45,801
(1,733)
44,068
0.31
Entrepreneurs
485,774
(7,785)
477,989
2.82
388,668
(7,604)
381,064
2.64
Services
1,180,787
(34,029)
1,146,758
6.76
929,438
(34,385)
895,053
6.19
Transport and communications
826,287
(21,530)
804,757
4.75
884,162
(20,676)
863,486
5.98
Trade industry
1,462,654
(36,306)
1,426,348
8.41
1,254,749
(41,550)
1,213,199
8.40
Health care and social security
43,151
(451)
42,700
0.25
34,506
(907)
33,599
0.23
Other financial assets
145,847
(8,993)
136,854
0.81
176,767
(10,805)
165,962
1.15
Total
17,326,418
(366,994)
16,959,424
100.00
14,787,934
(339,731)
14,448,203
100.00
in EUR thousands
NLB
31 Dec 2024
31 Dec 2023
Industry sector
Gross loans
Impairment 
provisions
Net loans
(%)
Gross loans
Impairment 
provisions
Net loans
(%)
Banks
193,478
(306)
193,172
2.16
149,261
(250)
149,011
2.01
Finance
1,397,781
(4,142)
1,393,639
15.60
440,080
(2,914)
437,166
5.90
Electricity, gas, and water
466,900
(2,863)
464,037
5.20
429,569
(2,577)
426,992
5.76
Construction industry
191,539
(8,229)
183,310
2.05
131,462
(8,652)
122,810
1.66
Heavy industry
936,494
(23,615)
912,879
10.22
847,052
(11,135)
835,917
11.29
Education
8,671
(423)
8,248
0.09
3,509
(63)
3,446
0.05
Agriculture, forestry, and fishing
18,775
(111)
18,664
0.21
14,566
(65)
14,501
0.20
Public sector
125,747
(485)
125,262
1.40
116,388
(824)
115,564
1.56
Individuals
3,965,189
(82,979)
3,882,210
43.46
3,608,827
(65,224)
3,543,603
47.84
Mining
18,475
(16)
18,459
0.21
19,996
(71)
19,925
0.27
Entrepreneurs
89,796
(2,848)
86,948
0.97
83,802
(2,753)
81,049
1.09
Services
700,644
(17,287)
683,357
7.65
607,989
(15,368)
592,621
8.00
Transport and communications
489,078
(3,608)
485,470
5.44
580,244
(3,814)
576,430
7.78
Trade industry
379,557
(10,957)
368,600
4.13
370,514
(5,521)
364,993
4.93
Health care and social security
26,379
(150)
26,229
0.29
21,638
(587)
21,051
0.28
Other financial assets
82,731
(1,213)
81,518
0.91
103,210
(1,614)
101,596
1.37
Total
9,091,234
(159,232)
8,932,002
100.00
7,528,107
(121,432)
7,406,675
100.00

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Strategy
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Performance Overview
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NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
n) Analysis of net loans and advances by geographical sectors
in EUR thousands
 
NLB Group
NLB
Country
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Slovenia
7,969,478
6,705,660
8,006,737
6,701,924
Other European Union members
720,158
414,732
375,666
222,556
Serbia
3,755,300
3,306,766
225,207
193,376
Other countries
4,514,488
4,021,045
324,392
288,819
Total
16,959,424
14,448,203
8,932,002
7,406,675

NLB Group 
Annual Report 2024
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SB Statement
Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
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NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
o) Analysis of debt securities and derivative financial instruments by geographical sectors
in EUR thousands
31 Dec 2024
NLB Group
NLB
Country 
Financial assets 
measured at 
amortised cost
Financial 
assets held 
for trading
Financial assets 
measured 
at fair value 
through OCI
Non-trading 
financial assets 
mandatorily at 
FV through 
profit or loss
Derivative 
financial 
instruments
Financial assets 
measured at 
amortised cost
Financial 
assets held 
for trading
Financial assets 
measured 
at fair value 
through OCI
Derivative 
financial 
instruments
Slovenia
525,678
-
402,577
107
390
511,251
-
377,523
390
Other members of European Union
2,342,901
2,036
1,267,941
893
85,264
2,125,674
2,036
1,055,216
85,264
 - Austria
168,320
-
103,179
-
-
137,890
-
61,437
-
 - Belgium
328,701
-
308,327
-
13,311
256,430
-
265,469
13,311
 - Bulgaria
46,205
-
-
-
-
46,205
-
-
-
 - Cyprus
23,191
-
1,529
-
-
23,191
-
1,529
-
 - Denmark
36,232
-
4,369
-
-
36,232
-
4,369
-
 - Estonia
13,834
-
-
-
-
13,834
-
-
-
 - Finland
115,999
-
99,633
-
-
86,118
-
87,227
-
 - France
360,058
-
213,353
-
18,437
323,246
-
152,646
18,437
 - Germany
204,034
2,036
166,371
893
34,374
180,109
2,036
131,702
34,374
 - Hungary
49,125
-
5,769
-
-
49,125
-
5,769
-
 - Ireland
73,921
-
18,630
-
17,387
73,921
-
18,630
17,387
 - Italy
70,985
-
9,231
-
-
70,985
-
9,231
-
 - Latvia
30,324
-
-
-
-
30,324
-
-
-
 - Lithuania
27,701
-
-
-
-
27,701
-
-
-
 - Luxembourg
153,457
-
124,075
-
-
153,457
-
124,075
-
 - Malta
41,281
-
-
-
-
41,281
-
-
-
 - Netherlands
168,307
-
79,593
-
1,755
144,399
-
59,250
1,755
 - Poland
58,091
-
4,073
-
-
58,091
-
4,073
-
 - Portugal
47,147
-
16,470
-
-
47,147
-
16,470
-
 - Romania
60,950
-
5,066
-
-
60,950
-
5,066
-
 - Slovakia
91,839
-
4,950
-
-
91,839
-
4,950
-
 - Spain
120,383
-
65,491
-
-
120,383
-
65,491
-
 - Sweden
50,784
-
37,832
-
-
50,784
-
37,832
-
 - Other 
2,032
-
-
-
-
2,032
-
-
-
United States of America
84,268
7,388
77,416
-
-
28,204
7,388
13,608
-
Other countries
772,348
-
718,989
-
1,031
181,650
-
155,528
3,766
 - Bosnia and Herzegovina
90,442
-
108,057
-
-
4,074
-
3,095
-
 - Kosovo
-
-
30,355
-
23
-
-
-
23
 - Montenegro
25,942
-
19,203
-
-
6,787
-
3,057
2,423
 - North Macedonia
206,379
-
116,933
-
9
13,107
-
47,339
-
 - Serbia
299,661
-
347,105
-
989
14,941
-
4,701
1,310
 - Albania
-
-
28,339
-
-
-
-
28,339
-
 - Canada
55,418
-
7,557
-
-
55,418
-
7,557
-
 - Great Britain
21,239
-
35,875
-
10
14,056
-
35,875
10
 - Iceland
10,669
-
8,497
-
-
10,669
-
8,497
-
 - Israel
7,839
-
9,392
-
-
7,839
-
9,392
-
 - Kazakhstan
-
-
7,676
-
-
-
-
7,676
-
 - Mexico
10,505
-
-
-
-
10,505
-
-
-
 - Norway
21,264
-
-
-
-
21,264
-
-
-
 - Other
22,990
-
-
-
-
22,990
-
-
-
Total
3,725,195
9,424
2,466,923
1,000
86,685
2,846,779
9,424
1,601,875
89,420
Other members of the European Union included in the line item ‘Other’ is Greece. 
Other members of the ‘Other countries’ in the line item ‘Other’ are Chile, South Korea, Egypt, Brazil, and Oman.

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Statement
Financial 
Report
in EUR thousands
31 Dec 2023
NLB Group
NLB
Country 
Financial assets 
measured at 
amortised cost
Financial assets 
measured at fair 
value through OCI
Non-trading 
financial assets 
mandatorily at 
FV through 
profit or loss
Derivative 
financial 
instruments
Financial assets 
measured at 
amortised cost
Financial assets 
measured at fair 
value through OCI
Derivative 
financial 
instruments
Slovenia
428,163
274,855
-
1,092
416,679
219,307
1,092
Other members of European Union
1,567,873
805,334
5,217
35,121
1,440,075
551,192
35,121
 - Austria
113,531
77,472
707
-
105,552
46,541
-
 - Belgium
173,326
84,471
706
7,819
156,407
34,407
7,819
 - Bulgaria
34,226
1,002
-
-
34,226
1,002
-
 - Czech Republic
12,975
-
-
-
12,975
-
-
 - Cyprus
18,172
1,550
-
-
18,172
1,550
-
 - Denmark
16,662
8,187
-
-
16,662
8,187
-
 - Estonia
5,640
-
-
-
5,640
-
-
 - Finland
67,257
90,419
707
-
59,293
57,919
-
 - France
239,395
136,115
-
9,227
211,895
92,483
9,227
 - Germany
167,538
107,278
505
12,301
136,969
54,500
12,301
 - Hungary
45,211
5,639
-
-
45,211
5,639
-
 - Ireland
58,793
31,191
-
2,677
52,634
29,141
2,677
 - Italy
51,566
5,989
100
-
51,566
5,989
-
 - Latvia
23,276
-
-
-
23,276
-
-
 - Lithuania
20,596
-
-
-
20,596
-
-
 - Luxembourg
69,567
7,337
-
-
69,567
7,337
-
 - Malta
27,442
-
-
-
27,442
-
-
 - Netherlands
117,309
112,840
2,492
3,097
91,519
70,653
3,097
 - Poland
35,024
7,126
-
-
35,024
7,126
-
 - Portugal
42,677
16,574
-
-
42,677
16,574
-
 - Romania
53,190
5,013
-
-
53,190
5,013
-
 - Slovakia
63,406
18,900
-
-
58,488
18,900
-
 - Spain
67,471
40,190
-
-
67,471
40,190
-
 - Sweden
41,597
48,041
-
-
41,597
48,041
-
 - Other 
2,026
-
-
-
2,026
-
-
United States of America
37,158
58,889
-
-
6,831
7,427
-
Other countries
489,035
1,025,385
-
27,119
102,584
184,158
29,358
 - Bosnia and Herzegovina
59,073
132,027
-
-
4,064
2,917
-
 - Kosovo
-
48,614
-
20
-
-
20
 - Montenegro
60,109
22,665
-
-
6,760
3,008
2,243
 - North Macedonia
154,398
115,535
-
29
13,129
46,539
7
 - Serbia
140,796
579,332
-
821
3,972
4,482
839
 - Albania
-
27,819
-
-
-
27,819
-
 - Canada
26,681
12,133
-
-
26,681
12,133
-
 - Great Britain
1,638
51,436
-
26,249
1,638
51,436
26,249
 - Iceland
7,737
8,205
-
-
7,737
8,205
-
 - Israel
7,408
9,062
-
-
7,408
9,062
-
 - Kazakhstan
-
7,507
-
-
-
7,507
-
 - Norway
19,303
6,465
-
-
19,303
6,465
-
 - Other
11,892
4,585
-
-
11,892
4,585
-
Total
2,522,229
2,164,463
5,217
63,332
1,966,169
962,084
65,571
Other members of the European Union included in the line item ‘Other’ is Greece.  
Other members of the ‘Other countries’ in the line item ‘Other’ are Egypt, Uzbekistan, South Korea, and Oman.

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Financial 
Report
p) Internal rating of derivatives counterparties 
in %
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
A
94.34
92.94
94.72
93.80
B
5.58
6.91
5.20
6.06
C
0.04
0.08
0.04
0.07
D and E
0.04
0.08
0.04
0.07
Total
100.00
100.00
100.00
100.00
All derivatives in the banking book are entered into with 
counterparties with an external investment-grade rating. 
When derivatives are entered into on behalf of NLB 
Group’s customers, such customers usually do not 
have an external rating, but all such transactions are 
covered through back-to-back transactions involving 
third parties with an external investment-grade rating. 
r) Debt financial instruments in NLB Group’s and NLB’s portfolio that represent subordinated liabilities for the issuer
in EUR thousands
31 Dec 2024
NLB Group
NLB
Internal rating
A
B
C
D
Total
A
B
C
D
Total
Financial assets measured at fair value 
through other comprehensive income
25,162
2,491
-
-
27,653
25,162
2,491
-
-
27,653
Financial assets measured at amortised cost
 - debt securities
34,494
5,927
-
-
40,421
34,494
5,927
-
-
40,421
 - loans and advances to banks
-
-
-
-
-
114,702
-
-
-
114,702
 - loans and advances to customers
-
-
-
-
-
-
-
7,124
-
7,124
Total
59,656
8,418
-
-
68,074
174,358
8,418
7,124
-
189,900
in EUR thousands
31 Dec 2023
NLB Group
NLB
Internal rating
A
B
C
D
Total
A
B
C
D
Total
Financial assets measured at fair value 
through other comprehensive income
28,421
-
-
-
28,421
28,421
-
-
-
28,421
Financial assets measured at amortised cost
 - debt securities
9,484
-
-
-
9,484
9,484
-
-
-
9,484
 - loans and advances to banks
-
-
-
-
-
90,153
-
-
-
90,153
 - loans and advances to customers
-
-
-
-
-
-
-
7,050
-
7,050
Total
37,905
-
-
-
37,905
128,058
-
7,050
-
135,108

NLB Group 
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
s) Presentation of net financial instruments by measurement category
in EUR thousands
 
NLB Group
31 Dec 2024
Financial assets 
held for trading
Non-trading financial 
assets mandatorily 
at FV through P&L
Financial assets 
measured at FV 
through OCI
Financial assets 
measured at 
amortised cost
Financial 
leases
Derivatives for 
hedge accounting
Total
Cash and obligatory reserves 
with central banks, and other 
demand deposits at banks
-
-
-
4,039,581
-
-
4,039,581
Securities
9,424
17,429
2,563,516
3,725,195
-
-
6,315,564
 - Bonds
9,424
1,000
2,262,669
3,725,195
-
-
5,998,288
 - Shares
-
8,650
96,593
-
-
-
105,243
 - Commercial bills
-
-
30,640
-
-
-
30,640
 - Treasury bills
-
-
173,614
-
-
-
173,614
 - Investment funds
-
7,779
-
-
-
-
7,779
Derivatives
8,914
-
-
-
-
77,771
86,685
Loans and receivables
-
-
-
15,603,331
1,219,239
-
16,822,570
 - Loans to governments
-
-
-
510,872
257
-
511,129
 - Loans to banks
-
-
-
458,856
65
-
458,921
 - Loans to financial organisations
-
-
-
148,364
768
-
149,132
 - Loans to individuals
-
-
-
7,942,741
614,964
-
8,557,705
 - Loans to other customers
-
-
-
6,542,499
603,184
-
7,145,683
Other financial assets
-
-
-
136,854
-
-
136,854
Total financial assets
18,338
17,429
2,563,516
23,504,961
1,219,239
77,771
27,401,254
in EUR thousands
 
NLB Group
31 Dec 2023
Financial assets 
held for trading
Non-trading financial 
assets mandatorily 
at FV through P&L
Financial assets 
measured at FV 
through OCI
Financial assets 
measured at 
amortised cost
Financial 
leases
Derivatives for 
hedge accounting
Total
Cash and obligatory reserves 
with central banks, and other 
demand deposits at banks
-
-
-
6,103,561
-
-
6,103,561
Securities
-
14,175
2,251,556
2,522,229
-
-
4,787,960
 - Bonds
-
5,217
1,836,604
2,522,229
-
-
4,364,050
 - Shares
-
6,300
87,092
-
-
-
93,392
 - Commercial bills
-
-
26,022
-
-
-
26,022
 - Treasury bills
-
-
301,838
-
-
-
301,838
 - Investment funds
-
2,658
-
-
-
-
2,658
Derivatives
15,718
-
-
-
-
47,614
63,332
Loans and receivables
-
-
-
13,945,973
336,268
-
14,282,241
 - Loans to governments
-
-
-
386,059
232
-
386,291
 - Loans to banks
-
-
-
547,640
-
-
547,640
 - Loans to financial organisations
-
-
-
91,460
63
-
91,523
 - Loans to individuals
-
-
-
6,986,045
100,770
-
7,086,815
 - Loans to other customers
-
-
-
5,934,769
235,203
-
6,169,972
Other financial assets
-
-
-
165,962
-
-
165,962
Total financial assets
15,718
14,175
2,251,556
22,737,725
336,268
47,614
25,403,056

NLB Group 
Annual Report 2024
506
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB
31 Dec 2024
Financial assets 
held for trading
Non-trading financial 
assets mandatorily 
at FV through P&L
Financial assets 
measured at FV 
through OCI
Financial assets 
measured at 
amortised cost
Derivatives for 
hedge accounting
Total
Cash and obligatory reserves with central banks, 
and other demand deposits at banks
-
-
-
1,973,113
-
1,973,113
Securities
9,424
15,171
1,665,019
2,846,779
-
4,536,393
 - Bonds
9,424
-
1,601,875
2,846,779
-
4,458,078
 - Shares
-
8,650
63,144
-
-
71,794
 - Investment funds
-
6,521
-
-
-
6,521
Derivatives
11,649
-
-
-
77,771
89,420
Loans and receivables
-
3,964
-
8,846,520
-
8,850,484
 - Loans to governments
-
-
-
209,228
-
209,228
 - Loans to banks
-
-
-
193,172
-
193,172
 - Loans to financial organisations
-
-
-
1,326,073
-
1,326,073
 - Loans to individuals
-
-
-
3,882,210
-
3,882,210
 - Loans to other customers
-
3,964
-
3,235,837
-
3,239,801
Other financial assets
-
-
-
81,518
-
81,518
Total financial assets
21,073
19,135
1,665,019
13,747,930
77,771
15,530,928
in EUR thousands
 
NLB
31 Dec 2023
Financial assets 
held for trading
Non-trading financial 
assets mandatorily 
at FV through P&L
Financial assets 
measured at FV 
through OCI
Financial assets 
measured at 
amortised cost
Derivatives for 
hedge accounting
Total
Cash and obligatory reserves with central banks, 
and other demand deposits at banks
-
-
-
4,318,032
-
4,318,032
Securities
-
8,858
1,023,012
1,966,169
-
2,998,039
 - Bonds
-
-
962,084
1,966,169
-
2,928,253
 - Shares
-
6,300
60,928
-
-
67,228
 - Investment funds
-
2,558
-
-
-
2,558
Derivatives
17,957
-
-
-
47,614
65,571
Loans and receivables
-
7,785
-
7,297,294
-
7,305,079
 - Loans to governments
-
-
-
118,220
-
118,220
 - Loans to banks
-
-
-
149,011
-
149,011
 - Loans to financial organisations
-
-
-
384,995
-
384,995
 - Loans to individuals
-
-
-
3,543,603
-
3,543,603
 - Loans to other customers
-
7,785
-
3,101,465
-
3,109,250
Other financial assets
-
-
-
101,596
-
101,596
Total financial assets
17,957
16,643
1,023,012
13,683,091
47,614
14,788,317
As at 31 December 2024 and 31 December 2023, all of 
NLB Group’s financial liabilities, except for derivatives 
designated as hedging instruments, trading liabilities, 
and financial liabilities measured at fair value through 
profit or loss, were carried at amortised cost.

NLB Group 
Annual Report 2024
507
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
6. 2.  Market risk
NLB Group defines market risk as the risk of potential 
financial losses due to changes in rates and/or market 
prices (exchange rates, credit spreads, and equity 
prices), or in parameters that affect prices (volatilities 
and correlations). Losses may impact profit or loss 
directly, for example in the case of trading book 
positions. However, for the banking book positions they 
are reflected in the revaluation reserve. The exposure 
to market risk is to a certain degree integrated into the 
banking industry and offers an opportunity to create 
financial results and value.
The Global Risk Department of NLB is independent 
from the trading activities and reports to the Bank’s 
Assets and Liabilities Committee (ALCO). Global Risk 
also monitors and manages exposure to market 
risks separately for the banking and trading books. 
Exposures and limits are monitored daily and reported 
to the ALCO committee on a regular basis.
The Bank uses a wide selection of quantitative and 
qualitative tools for measuring, managing, and reporting 
market risks such as value-at-risk (VaR), sensitivity 
analysis, stress-testing, backtesting, scenarios, other 
market risk mitigants (concentration of exposures, gap 
limits, stop-loss limits, etc.), net interest income sensitivity, 
economic value of equity, and economic capital. Stress-
testing provides an indication of the potential losses that 
could occur in severe market conditions.
In the area of currency risk, NLB Group pursues the 
goal of low to medium exposure. NLB monitors the 
open position of NLB Group on an ongoing basis. 
The orientation of NLB Group in interest rate risk 
management is to prevent negative effects on the net 
interest income and economic value of equity arising 
from changed market interest rates. The conclusion of 
transactions involving derivatives at NLB is limited to 
the servicing of the clients’ and hedging of the Group’s 
own open positions. In accordance with the provisions 
of the Strategy on trading with financial instruments in 
NLB Group, the trading activities in other NLB Group 
members are very restricted. 
For monitoring and managing NLB Group’s exposure 
to market risks, uniform guidelines and exposure limits 
for each type of risk are set for individual NLB Group 
entities. The methodologies are in line with regulatory 
requirements on individual and consolidated levels, 
while reporting to the regulator on the consolidated 
level is carried out using the standardised approach. 
Pursuant to the relevant policies, NLB Group entities 
must monitor and manage exposure to market risks 
and report to NLB accordingly. The exposure of an 
individual NLB Group entity is regularly monitored and 
reported to the Assets and Liabilities Committee of NLB 
Group (NLB Group ALCO).
6.2.1. Currency risk (FX) 
Foreign currency risk (FX) is a risk of the potential 
losses from the open FX positions due to the changes 
of the foreign currency rates. The exposures of NLB 
to the movement of the FX rates have an impact on 
the financial position and cash flows of the Bank. The 
Bank measures and manages the FX risk by using a of 
combination of sensitivity analysis, VaR, scenarios, and 
stress-testing.
In the trading book, similar to the other market risks, 
risk is managed on the basis of VaR limits that are 
approved by the Management Board of the Bank and in 
accordance with the adopted policy of managing market 
risk in the trading book of NLB. The trading FX risk is 
managed on an integrated basis at a portfolio level. 
NLB monitors and manages FX risk in the banking book 
according to the policy of managing FX risk in NLB. The 
policy is primarily composed to protect Common Equity 
Tier 1 against the negative effects of the volatility of 
the FX rates, whilst limiting the volatility in the income 
statement. FX exposures in banking book result from 
core banking business activities.
Each member is responsible for its own currency risk 
policy, which also includes a limit system and is in line 
with the parent Bank’s guidelines and standards, as 
well as local regulatory requirements. Policies are 
confirmed by either the local Management Board or 
Supervisory Board. NLB monitors and manages NLB 
Group currency risk exposure on a monthly basis for 
each member and on the consolidated level. 
NLB Group banks follow the guidelines for managing 
FX lending in NLB Group. The guidelines’ goal is to 
address risks stemming from the potential excessive 
growth of FX lending, to identify hidden risks, and 
tail-event risks related to FX lending, to mitigate the 
respective risk, to internalise the respective costs, and 
to hold adequate capital with respect to FX lending.
The positions of all currencies in the statement of 
financial position of NLB, for which a daily limit is set, 
are monitored daily. FX positions are managed at the 
currency level so that they are always within the limits.
Regarding structural FX positions on a consolidation 
level, assets, and liabilities held in foreign operations 
are translated into euro at the closing FX rate on 
the reporting date. Foreign exchange differences of 
non-euro assets and liabilities against the euro are 
recognised in OCI, and therefore affect shareholder’s 
equity and CET1 capital. NLB Group ALM employs 
strategies to manage this foreign currency exposure, 
including matched funding of assets and liabilities.
Exposure to currency risks is discussed at daily 
liquidity meetings and monthly meetings of the ALCO 
committee of the NLB Group, and quarterly on the 
consolidated level.

NLB Group 
Annual Report 2024
508
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
a) Analysis of financial instruments by currency exposure 
in EUR thousands
 
NLB Group
31 Dec 2024
EUR
RSD
USD
CHF
Other
Total
Financial assets
Cash, cash balances at central banks, and other demand deposits at banks
2,862,691
577,522
30,194
36,606
532,568
4,039,581
Financial assets held for trading
10,950
-
7,388
-
-
18,338
Non-trading financial assets mandatorily at fair value through profit or loss
7,931
-
8,650
-
848
17,429
Financial assets measured at fair value through other comprehensive income
2,133,137
241,315
119,170
-
69,894
2,563,516
Financial assets measured at amortised cost
 - debt securities
3,037,241
265,376
137,879
5,383
279,316
3,725,195
 - loans and advances to banks
166,871
229,524
36,524
17,313
8,689
458,921
 - loans and advances to customers
13,152,456
1,401,937
37,987
73,186
1,698,083
16,363,649
 - other financial assets
86,171
16,195
24,494
45
9,949
136,854
Derivatives - hedge accounting
77,771
-
-
-
-
77,771
Fair value changes of the hedged items in portfolio hedge of interest rate risk
(6,353)
-
-
-
-
(6,353)
Total financial assets
21,528,866
2,731,869
402,286
132,533
2,599,347
27,394,901
Financial liabilities
Financial liabilities held for trading
6,992
3
-
-
-
6,995
Financial liabilities measured at fair value through profit or loss
6,670
1,129
-
-
1,834
9,633
Derivatives - hedge accounting
3,592
-
-
-
-
3,592
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
97,980
1,150
15,351
10,480
11,039
136,000
 - borrowings from banks and central banks
106,632
-
13,980
-
-
120,612
 - due to customers
17,720,288
1,816,332
360,291
203,175
2,106,224
22,206,310
 - borrowings from other customers
104,519
-
-
-
-
104,519
 - debt securities issued
1,608,939
-
-
-
-
1,608,939
 - other financial liabilities
199,241
42,028
27,155
3,364
24,937
296,725
Total financial liabilities
19,854,853
1,860,642
416,777
217,019
2,144,034
24,493,325
Net on-balance sheet financial position
1,674,013
871,227
(14,491)
(84,486)
455,313
2,901,576
Derivative financial instruments 
(188,260)
12,828
17,817
93,905
41,523
(22,187)
Net financial position
1,485,753
884,055
3,326
9,419
496,836
2,879,389
31 Dec 2023
 
 
 
 
 
 
Total financial assets
20,405,012
2,338,709
362,174
114,750
2,172,204
25,392,849
Total financial liabilities
18,858,907
1,474,262
414,604
220,268
1,816,691
22,784,732
Net on-balance sheet financial position
1,546,105
864,447
(52,430)
(105,518)
355,513
2,608,117
Derivative financial instruments 
(233,578)
(25,498)
55,204
123,650
59,879
(20,343)
Net financial position
1,312,527
838,949
2,774
18,132
415,392
2,587,774
‘Other’ mostly relates to exposures in currency MKD and BAM.

NLB Group 
Annual Report 2024
509
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB
31 Dec 2024
EUR
RSD
USD
CHF
Other
Total
Financial assets
Cash, cash balances at central banks, and other demand deposits at banks
1,945,093
342
4,403
6,603
16,672
1,973,113
Financial assets held for trading
13,685
-
7,388
-
-
21,073
Non-trading financial assets mandatorily at fair value through profit or loss
10,485
-
8,650
-
-
19,135
Financial assets measured at fair value through other comprehensive income
1,640,292
-
23,386
-
1,341
1,665,019
Financial assets measured at amortised cost
 - debt securities
2,741,307
-
81,816
5,383
18,273
2,846,779
 - loans and advances to banks
193,172
-
-
-
-
193,172
 - loans and advances to customers
8,547,034
-
30,565
75,749
-
8,653,348
 - other financial assets
57,071
3
24,412
1
31
81,518
Derivatives - hedge accounting
77,771
-
-
-
-
77,771
Fair value changes of the hedged items in portfolio hedge of interest rate risk
(8,761)
-
-
-
-
(8,761)
Total financial assets
15,217,149
345
180,620
87,736
36,317
15,522,167
Financial liabilities
Financial liabilities held for trading
9,977
-
-
-
-
9,977
Financial liabilities measured at fair value through profit or loss
5,597
-
-
-
-
5,597
Derivatives - hedge accounting
1,261
-
-
-
-
1,261
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
170,798
52
13,985
18,834
16,451
220,120
 - borrowings from banks and central banks
37,126
-
13,980
-
-
51,106
 - due to customers
12,037,455
11
131,979
75,831
48,432
12,293,708
 - debt securities issued
1,608,939
-
-
-
-
1,608,939
 - other financial liabilities
121,744
3
23,367
175
513
145,802
Total financial liabilities
13,992,897
66
183,311
94,840
65,396
14,336,510
Net on-balance sheet financial position
1,224,252
279
(2,691)
(7,104)
(29,079)
1,185,657
Derivative financial instruments 
(64,061)
-
3,208
6,677
32,605
(21,571)
Net financial position
1,160,191
279
517
(427)
3,526
1,164,086
31 Dec 2023
 
 
 
 
 
 
Total financial assets
14,542,589
547
137,918
57,960
36,789
14,775,803
Total financial liabilities
13,310,922
103
192,177
96,385
70,170
13,669,757
Net on-balance sheet financial position
1,231,667
444
(54,259)
(38,425)
(33,381)
1,106,046
Derivative financial instruments
(157,517)
5
55,204
39,957
40,143
(22,208)
Net financial position
1,074,150
449
945
1,532
6,762
1,083,838
‘Other’ mostly relates to exposures in currency GBP, CAD, and JPY.

NLB Group 
Annual Report 2024
510
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
b) FX sensitivity analysis
in %
 
NLB Group and NLB
Scenarios
31 Dec 2024
31 Dec 2023
USD
+/-6.49
+/-13.32
CHF
+/-8.93
+/-9.67
CZK
+/-6.14
+/-7.10
RSD
+/-0.43
+/-0.55
MKD
+/-2.50
+/-1.82
JPY
+/-23.19
+/-19.69
AUD
+/-10.02
+/-9.20
HUF
+/-7.48
+/-20.39
BAM
+/-6.49
+/-0
in EUR thousands
 
31 Dec 2024
31 Dec 2023
 
NLB Group
NLB
NLB Group
NLB
 
Effects on income 
statement
Effects on other 
comprehensive 
income
Effects on income 
statement
Effects on other 
comprehensive 
income
Effects on income 
statement
Effects on other 
comprehensive 
income
Effects on income 
statement
Effects on other 
comprehensive 
income
Appreciation of
USD
(22)
-
(15)
53
(342)
-
(294)
248
CHF
(746)
1,127
(14)
-
(730)
1,330
53
-
CZK
40
-
40
-
-
-
-
-
RSD
68
3,845
1
-
(125)
4,775
2
-
MKD
5
8,051
5
-
4
5,234
4
-
Other
99
176
91
-
100
93
102
-
Effects on comprehensive income
(556)
13,199
108
53
(1,093)
11,432
(133)
248
Depreciation of
USD
20
 - 
13
(47)
262
 - 
225
(190)
CHF
624
(942)
12
-
601
(1,096)
(44)
-
CZK
(35)
 - 
(36)
-
-
 - 
-
-
RSD
(68)
(3,813)
(1)
-
124
(4,724)
(2)
-
MKD
(5)
(7,659)
(5)
-
(4)
(5,047)
(4)
-
Other
(83)
(176)
(76)
-
(70)
(93)
(71)
-
Effects on comprehensive income
453
(12,590)
(93)
(47)
913
(10,960)
104
(190)
The effect on the other comprehensive income 
statement of NLB Group has increased due to the 
higher translation positions in MKD currency, and 
because of the higher volatility growths’ scenario for 
MKD currency.

NLB Group 
Annual Report 2024
511
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
6.2.2. Managing market risks in the trading book 
Market risk exposure in the trading book arises mostly 
as a result of the changes in interest rates, credit 
spreads, FX rates, and equity prices.
The Management Board determines low total risk 
appetite and limits by the risk type. The limits are 
monitored daily by the Global Risk Department.
NLB uses an internal VaR model based on the variance-
covariance method for other market risks. The daily 
calculation of the VAR value is adjusted to Basel 
standards (99% confidence interval, a monitored period 
of 250 business days, a 10-day holding position period).
6.2.3. Interest rate risk 
Interest rate risk is the risk to NLB Group’s capital and 
profit or loss arising from changes in market interest 
rates. Interest rate risk management of NLB Group 
includes all interest rate-sensitive on- and off-balance 
sheet assets and liabilities which are divided into the 
trading and banking book according to regulatory 
standards. It takes into account the positions in each 
currency. Interest rate risk management in NLB Group 
is adopted in accordance with the risk appetite and 
risk strategy, based on general Basel standards on 
interest rate management in the banking book (IRRBB; 
hereinafter: ‘Standards’) and European Banking 
Authority guidelines. 
In the trading book, interest rate risk is measured 
on the basis of the VaR method and BPV method, in 
accordance with the adopted policy for managing 
market risk in the trading book of NLB.
The interest rate risk in the banking book is measured 
and monitored within a framework of interest rate 
risk management policy that establishes consistent 
methodologies, models, and limit systems. NLB 
Group manages interest rate risk exposure through 
application of two main measures:
- Economic value sensitivity – using BPV method (Basis 
Point Value), which measures the extent to which the 
economic value of the banking book would change if 
interest rates change according to the scenario;
- Sensitivity of net interest income – which measures 
the impact of the interest rate change on future net 
interest income over a one-year period, assuming 
constant balance sheet volume and structure.
NLB Group regularly measures interest rate risk 
exposure in the banking book under various 
standardised and additional scenarios of changes 
in the level and shape of interest rate yield curve, 
including all significant sources of risk, taking into 
account behavioural and modelling assumptions. Part 
of non-maturing deposits, which is considered as a 
core part is allocated long-term by using a replicating 
portfolio approach. Optionality risk is mainly 
derived from behavioural options, and is reflected 
in prepayments and withdrawals, and embedded 
options such as caps and floors. Moreover, considering 
expected cash flows, non-performing exposures, as 
well as off-balance sheet items are considered when 
measuring interest rate risk exposure.
The interest rate risk is closely measured, monitored, 
and managed within approved risk limits and controls. 
The Group manages interest rate positions and 
stabilises its interest rate margin primarily with the 
pricing policy and a fund transfer pricing policy. An 
important part of the interest rate risk management 
is presented by the banking book securities portfolio, 
whose primary purpose is to maintain adequate 
liquidity reserves, while it also contributes to the 
stability of the interest rate margin.
NLB Group also manages interest rates risk by using 
plain vanilla derivative financial instruments (interest 
rate swaps, overnight index swaps, cross currency 
swaps, and forward rate agreements), most of which 
are treated according to hedge accounting rules.
Each member of NLB Group is responsible for its 
own interest rate risk policy, which includes the limit 
system and is in line with the parent Bank’s guidelines 
and standards, as well as with the local regulatory 
requirements. NLB regularly monitors the interest rate 
risk exposure of each individual member of NLB Group 
in accordance with the Standards for Risk Management 
in NLB Group. The document comprises guidelines for 
uniform and effective interest rate risk management 
within individual NLB Group members.
Interest rate risk in the banking book is measured, 
monitored, and reported by the Global Risk 
Department (weekly in the case of NLB and monthly on 
Group level), while positions are managed by Financial 
Markets. Exposure to interest rate risk is discussed on 
ALCO monthly on NLB’s individual level and quarterly 
on the consolidated level.

NLB Group 
Annual Report 2024
512
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
a) Analysis of financial instruments according to the 
exposure to interest rate risk
The following table presents open net interest rate  
risk positions by the most important currencies of  
NLB Group.
Financial instruments without maturity such as sight 
deposits are presented in the first gap irrespective  
of their behavioural characteristics and the NLB 
Group’s expectations.
in EUR thousands
31 Dec 2024
NLB Group
Currency
1 - 3 years
3 - 5 years
5 - 10 years
Over 10 Years
EUR
(3,828,183)
2,408,757
2,706,607
1,548,118
RSD
285,895
280,810
275,857
(33)
MKD
198,485
110,367
16,844
(20,024)
Other
(316,582)
195,638
140,147
14,937
in EUR thousands
31 Dec 2023
NLB Group
Currency
1 - 3 years
3 - 5 years
5 - 10 years
Over 10 Years
EUR
(2,109,587)
1,278,722
1,519,103
756,545
RSD
573,943
195,097
69,386
5
MKD
253,734
25,929
(5,110)
5,960
Other
(206,743)
130,171
87,324
3,970
in EUR thousands
31 Dec 2024
NLB
Currency
1 - 3 years
3 - 5 years
5 - 10 years
Over 10 Years
EUR
(3,233,482)
1,883,525
2,183,790
1,462,043
Other
(100,720)
21,856
33,753
7,337
in EUR thousands
31 Dec 2023
NLB
Currency
1 - 3 years
3 - 5 years
5 - 10 years
Over 10 Years
EUR
(1,772,291)
1,004,157
1,436,836
645,084
Other
(176,222)
19,729
20,418
-

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Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
b) Net interest income sensitivity analysis and  
an economic view of interest rate risk in the  
banking book 
The analysis of interest income sensitivity for the horizon 
of the next 12 months assumes a sudden parallel interest 
rate shock down by 50 basis points for EUR or 100 basis 
points for other currencies. The analysis assumes that 
the positions used remain unchanged.
The assessment of the impact of a change in interest 
rates of 50/100 basis points on the amount of net 
interest income of the banking book position:
in EUR thousands
   
NLB Group
NLB
   
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Net interest income sensitivity
 
38,643
57,595
19,626
33,281
Net interest income sensitivity - as % of Equity
 
1.35%
2.22%
0.90%
1.84%
The ‘EVE’ (Economic Value of Equity) method is a 
measure of the sensitivity of changes in market interest 
rates on the economic value of financial instruments. 
The EVE represents the present value of net future 
cash flows and provides a comprehensive view of the 
possible long-term effects of changing interest rates 
at least under the six prescribed standardised interest 
rate shock scenarios or more if necessary, according 
to the situation on financial markets. Calculations are 
considering behavioural and automatic options, as well 
as the allocation of non-maturing deposits.
The assessment of the impact of a change in interest 
rates of 200 basis points on the economic value of the 
banking book position:
in EUR thousands
   
NLB Group
NLB
   
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Interest risk in banking book - EVE
 
144,400
108,489
97,643
60,747
Interest risk in banking book - EVE as % of Equity
 
5.04%
4.19%
4.47%
3.36%
The applied sudden parallel interest rate shock up is 
by 200 basis points, which represents a "worst case" 
scenario for NLB Group. The calculation takes into the 
account allocation of the core part of non-maturing 
deposits and other behavioural assumptions.

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Key Highlights
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Strategy
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Performance Overview
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Financial 
Report
6. 3.  Liquidity risk 
Liquidity risk is the risk of the NLB Group being unable 
to fulfil current or future expected and unexpected 
cash requirements, across all time horizons. The risk 
may stem from the reduction in funding sources or a 
reduction in the liquidity of certain assets.
Liquidity risk is related to funding liquidity risk (the 
NLB Group’s liquidity on the liabilities-side) and market 
liquidity risk (counterbalancing capacity on the assets-
side). From a liabilities perspective, liquidity risk can 
result in a loss if the Bank is unable to settle all its 
liabilities or when the Bank, because of its incapacity 
to provide sufficient funds to settle its obligations, is 
forced to raise the necessary funds at a cost which 
significantly exceeds the normal cost. From an assets 
perspective, the liquidity risk is related to the market 
value of counterbalancing capacity and arises in case 
of significant reduction of market value of an individual 
financial instrument and may result in insufficient value 
of counterbalancing capacity to cover the NLB Group’s 
liquidity needs.
Intraday liquidity risk is the capacity required during 
the business day to enable financial institutions to make 
payments and settle obligations.
In the risk identification process, first the reasons 
for the realisation of each identified material risk 
are analysed and grouped together in short risk 
descriptions. Material risks are then classified into 
three groups based on what part of liquidity is affected 
by the realisation of the material risks: liabilities, 
assets, and intraday liquidity risk. The origin of each 
risk is determined as being internal, external, or a 
combination of internal and external (internal shock, 
meaning it originates within the Bank, or external 
shock; meaning it comes from outside the Bank – e.g., 
a major macroeconomic event, physical or transition 
event, ESG rating downgrade). Based on the identified 
material risks, key liquidity risk drivers are defined. Key 
risk drivers of the liquidity position are factors that are 
expected to trigger a substantial deterioration of the 
Group’s liquidity position. This deterioration may take 
place in the form of an increase in outflows, a decrease 
in inflows, or a decrease in the liquidity value of the 
counterbalancing capacity.
Liquidity risk is defined as an important risk type 
for NLB Group, and one which must be managed 
carefully. NLB Group has a liquidity risk management 
framework in place that enables maintaining a low risk 
tolerance for liquidity risk. NLB Group formulated a set 
of liquidity risk metrics and limits to manage liquidity 
position within the requirements set by the regulator. 
By maintaining a smooth long-term maturity profile, 
limiting dependence on wholesale funding, and holding 
a solid liquidity reserve, the NLB Group maintains a 
sound and robust liquidity position, even under severely 
adverse conditions.
The Management Board approves the Liquidity Risk 
Management Policy, which outlines the key principles 
for the Bank’s liquidity management. ALCO receives 
a regular report on the liquidity position and the 
performance against approved limits and targets. 
ALCO oversees the development of the Bank’s funding 
and liquidity position and decides on liquidity risk-
related issues in NLB Group.
Risk tolerance for liquidity risk is low, therefore NLB 
Group must be able to provide sufficient funds for 
settling its liabilities at all times, even if a specific 
stress scenario is realised. NLB Group measures and 
manages its liquidity in two stages:
- Static view (current exposure),
- Forward-looking and stress-testing. 
The objectives of monitoring and managing liquidity 
risk in NLB Group are as follows: 
- ensuring a sufficient amount of liquidity for the 
settlement of all NLB Group’s liabilities;
- minimising the costs of maintaining liquidity;
- determining an adequate amount of 
counterbalancing capacity and optimal liquidity 
management;
- ensuring adequate control environment;
- ensuring an appropriate level of liquidity for different 
situations and stress scenarios; 
- anticipating emergencies or crisis conditions, and 
implementing contingency plans in the event of 
extraordinary circumstances;
- ensuring regular projections of future cash flows and 
stress-testing of liquidity risk;
- preparing proposals for establishing additional 
financial assets as collateral for sources of funding;
- to ensure that climate-related and environmental 
risks which could have a material impact on net cash 
outflows or liquidity reserves, are incorporate into 
liquidity risk management and liquidity reserves 
calibration.
Overall assessment of the liquidity position of NLB 
Group is assessed in the Internal Liquidity Adequacy 
Assessment Process (ILAAP) at least once per year for 
NLB Group, and it includes a clear formal statement 
on liquidity adequacy, supported by an analysis of 
ILAAP outcomes. The ILAAP process is integral to risk 
management frameworks and is aligned with the 
NLB Group’s risk appetite which is consistent with the 
business model and approved by the management 
board. Based on the Risk Appetite, the NLB Group 
prepares a business plan and financial forecasts which 
are crucial for defining internal capital needs (the 
ICAAP process) and an internal liquidity assessment 
(ILAAP process). Both processes are conducted 
from the normative and economic perspectives and 
supplemented by the stress-testing programme. 
NLB Group performs stress tests on a regular basis 
for a variety of bank-specific and market-wide stress 
scenarios (individually and in combination) to identify 
sources of potential liquidity strain and to ensure 
that current exposures remain in accordance with 
the NLB Group’s established liquidity risk tolerance. 
Stress test outcomes are used to adjust its liquidity risk 
management strategies, policies, and positions, define 
minimum amount of counterbalancing capacity, and to 
develop effective contingency plans.
NLB Group has a formal liquidity contingency 
plan (LCP) that clearly sets out the procedures for 
addressing liquidity shortfalls in stressed situations. The 
plan outlines procedures to manage a range of stress 
environments, establish clear lines of responsibility, 
include clear invocation and escalation procedures, 
and is regularly tested and updated to ensure that it is 
operationally robust.
NLB Group maintains a sufficient amount of liquidity 
reserves in the form of high credit quality debt 
securities that are eligible for refinancing via the 
ECB/central bank or on the market. In the current 
situation, NLB Group also strives to follow as closely 

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SB Statement
Key Highlights
Business Report
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Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
as possible the long-term trend of diversification on 
both the liability and asset sides of the balance sheet. 
NLB Group regularly performs stress tests with the 
aim of testing the liquidity stability and the availability 
of liquidity reserves in various stress situations. In 
addition, special attention is given to the fulfilment of 
the liquidity regulation (CRR/CRD), with monitoring and 
reporting of the liquidity coverage ratio (LCR) according 
to the Delegated Act and net stable funding ratio 
(NSFR). This also includes monitoring and reporting 
of Additional Liquidity Monitoring Metrics (ALMM) on 
solo and consolidated levels. In accordance with the 
Commission Implementing Regulation (EU), NLB Group 
regularly monitors and issues quarterly reports on 
asset encumbrance. 
The Group manages its liquidity position (liquidity 
within one day) daily, for a period of several days 
or weeks in advance, based on the planning and 
monitoring of cash flows. Each NLB Group member is 
responsible for its own liquidity position and carries out 
the following activities:
- managing intraday liquidity; 
- planning and monitoring cash flows;
- monitoring and complying with the liquidity 
regulations of the central bank; 
- adopting business decisions; 
- forming and managing liquidity reserves; and 
- performing a liquidity stress test to define the liquidity 
reserves for smooth functioning of the payment 
system in stressed circumstances. 
NLB Group members actively manage liquidity over the 
course of a day, taking into account the characteristics 
of payment settlements to ensure the timely settlement 
of liabilities in normal and stressed circumstances.
Liquidity risk management in NLB Group is under strict 
monitoring by NLB as a parent bank. Reporting to NLB 
by all Group members is performed daily. Global Risk 
gives guidelines and defines minimal standards for 
Group members regarding liquidity risk management 
in NLB Group Risk Management Standards. Each 
Group member is responsible for ensuring adequate 
liquidity via the necessary sources of funding and 
their appropriate diversification and maturity, and 
by managing liquidity reserves and fulfilling the 
requirements of regulations governing liquidity. The 
exposure of an individual NLB Group member towards 
liquidity risk is regularly monitored and reported to 
ALCO, and to local Assets and Liabilities Committees.
a) Managing NLB Group’s liquidity reserves
NLB Group has liquidity reserves available to cover 
liabilities that fall or may become due. Liquidity 
reserves must become available on short notice. 
Liquidity reserves are comprised of cash, the 
settlement account at the central bank above reserve 
requirement, debt securities valued at market value, 
and loans eligible as collateral for the Eurosystem’s 
liquidity providing operations on the basis of which the 
Bank may generate the requisite liquidity at any time. 
The available liquidity reserves are liquidity reserves 
decreased by the required balances for the continuous 
performance of payment transactions, encumbered 
securities, and/or credit claims for different purposes 
(secured funding).
The structure of liquidity reserves is shown in the 
following table.
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Liquidity reserves
Cash, cash balances at central banks(i)
2,764,196
4,958,969
1,801,602
4,142,013
Trading book securities(ii)
9,424
-
9,424
-
Banking book securities(ii)
6,133,196
4,569,721
4,368,400
2,810,064
ECB eligible loans
380,678
678,445
380,678
678,445
Total available liquidity reserves
9,287,494
10,207,135
6,560,104
7,630,522
Encumbered liquidity reserves
41,685
41,502
41,685
41,502
 (i) above reserve requirement 
(ii) market value
As at 31 December 2024, 72.0% (31 December 2023: 79.5%) 
of debt securities in the banking book of NLB Group 
were government securities (including government 
guaranteed bonds – GGB), and 11.3% (31 December 2023: 
11.9%) were bank senior unsecured bonds. 
The purpose of banking book securities is to provide 
liquidity, along with stabilisation of the interest margin 
and the interest rate risk management, simultaneously. 
When managing the portfolio, NLB Group uses 
conservative principles, particularly with respect to 
the portfolio’s structure in terms of issuers’ ratings 
and asset class. The general rules and principles for 
managing the banking book securities are laid in the 
NLB Group Investment Strategy: Investment Portfolio 
Plan – definition and monitoring and Trading and 
Treasury Framework for Managing Debt Securities. 
The ECB-eligible credit claims comprise loans which 
fulfil the high eligibility criteria set by the ECB itself and 
for domestic loans are specified in the General terms 
about execution of monetary policy framework (Part 
4) adopted by the Bank of Slovenia. NLB is the only 
member of NLB Group that classifies as an eligible 
counterparty to the Eurosystem. As such, these ECB 
credit claims are included among liquidity reserves. 
Members of NLB Group manage their liquid assets 
on a decentralised basis in compliance with the local 
liquidity regulation and valid policies and standards of 
NLB Group.

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Business Report
Strategy
Risk Factors & Outlook
Performance Overview
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Risk Management
Sustainability 
Statement
Financial 
Report
b) Encumbered/unencumbered assets 
in EUR thousands
 
NLB Group
NLB
31 Dec 2024
Carrying amount 
of encumbered 
assets
Fair value of 
encumbered 
securities
Carrying amount 
of unencumbered 
assets
Fair value of 
unencumbered 
securities
Carrying amount 
of encumbered 
assets
Fair value of 
encumbered 
securities
Carrying amount 
of unencumbered 
assets
Fair value of 
unencumbered 
securities
Loans on demand
1,330,862
-
2,168,436
-
126,192
-
1,632,284
-
Equity instruments
1,210
1,210
111,812
111,812
-
-
78,315
78,315
Debt securities
42,357
41,685
6,160,185
6,142,628
42,357
41,685
4,415,721
4,377,825
Loans and advances other 
than loans on demand
8,254
-
16,951,170
-
104
-
8,931,898
-
Other assets
-
-
1,261,081
-
-
-
1,748,220
-
Total
1,382,683
 
26,652,684
 
168,653
 
16,806,438
 
in EUR thousands
 
NLB Group
NLB
31 Dec 2023
Carrying amount 
of encumbered 
assets
Fair value of 
encumbered 
securities
Carrying amount 
of unencumbered 
assets
Fair value of 
unencumbered 
securities
Carrying amount 
of encumbered 
assets
Fair value of 
encumbered 
securities
Carrying amount 
of unencumbered 
assets
Fair value of 
unencumbered 
securities
Loans on demand
1,241,906
-
4,390,753
-
118,356
-
4,017,941
-
Equity instruments
1,002
1,002
95,048
95,048
-
-
69,786
69,786
Debt securities
42,739
41,502
4,649,171
4,568,776
42,739
41,502
2,885,514
2,810,064
Loans and advances other 
than loans on demand
15,171
-
14,433,032
-
8,067
-
7,398,608
-
Other assets
-
-
1,073,163
-
-
-
1,473,765
-
Total
1,300,818
 
24,641,167
 
169,162
 
15,845,614
 
c) Collateral received – unencumbered
The table below shows the nominal value of collateral 
received and own debt securities issued not available 
for encumbrance.
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Equity instruments
267,819
293,343
197,925
265,757
Loans and advances other 
than loans on demand
163,534
175,307
44,352
51,190
Other assets
17,670,493
13,599,848
6,877,572
6,408,890
Total
18,101,846
14,068,498
7,119,849
6,725,837

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Performance Overview
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Sustainability 
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Financial 
Report
d) Sources of encumbrance
in EUR thousands
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
 
Collateralised 
liability
Assets given as 
collateral
Collateralised 
liability
Assets given as 
collateral
Collateralised 
liability
Assets given as 
collateral
Collateralised 
liability
Assets given as 
collateral
Derivatives 
1,119
4,862
2,486
9,638
1,119
4,862
2,486
9,638
Other sources of encumbrance
3,435
1,377,821
2,861
1,291,179
-
163,791
-
159,523
Total
4,554
1,382,683
5,347
1,300,817
1,119
168,653
2,486
169,161
As at 31 December 2024, NLB Group and NLB had a 
large share of unencumbered assets. Other sources of 
encumbrance mostly relate to the obligatory reserve. 
On the NLB Group level, the amount of encumbered 
assets equalled EUR 1,383 million (31 December 2023: 
EUR 1,301 million).

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Performance Overview
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e) Non-derivative cash flows
The tables below illustrate the cash flows from non-
derivative financial instruments by residual maturities 
at the end of the year. The amounts disclosed in the 
table are the undiscounted contractual cash flows 
determined on the basis of spot rates at the end of the 
reporting period. 
in EUR thousands
 
NLB Group
31 Dec 2024
Carrying amount
Total
Up to 
1 Month
1 Month 
to 3 Months
3 Months 
to 1 Year
1 Year 
to 5 Years
Over 
5 Years
Cash, cash balances at central banks, and 
other demand deposits at banks
4,039,581
4,039,581
4,039,581
-
-
-
-
Financial assets held for trading
9,424
13,141
-
40
174
1,395
11,532
Non-trading financial assets mandatorily 
at fair value through profit or loss
17,429
17,429
847
-
16,475
107
-
Financial assets measured at fair value 
through other comprehensive income
2,563,516
2,725,607
134,287
125,895
540,803
1,726,575
198,047
Financial assets measured at amortised cost
 - debt securities
3,725,195
4,459,687
174,388
107,314
332,185
1,892,931
1,952,869
 - loans and advances to banks
458,921
458,929
448,107
8,769
1,979
74
-
 - loans and advances to customers
16,363,649
19,736,359
768,137
854,857
3,520,519
8,571,720
6,021,126
 - other financial assets
136,854
136,854
75,114
607
28,313
7,119
25,701
Total financial assets
27,314,569
31,587,587
5,640,461
1,097,482
4,440,448
12,199,921
8,209,275
Financial liabilities measured at fair 
value through profit or loss
9,633
9,633
-
-
2,850
6,028
755
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
136,000
136,259
131,570
-
4,470
218
1
 - borrowings from banks and central banks
120,612
126,208
1,732
2,079
18,731
51,342
52,324
 - due to customers
22,206,310
22,328,118
18,830,640
544,091
1,930,638
970,629
52,120
 - borrowings from other customers
104,519
118,640
994
1,645
6,909
51,035
58,057
 - debt securities issued
1,608,939
2,231,966
20,629
357
82,220
849,107
1,279,653
 - other financial liabilities
296,725
301,066
204,928
9,133
13,551
32,251
41,203
Credit risk related commitments
3,392,507
3,392,507
3,392,507
-
-
-
-
Non-financial guarantees
1,110,863
1,110,863
62,646
113,859
317,075
538,658
78,625
Total financial liabilities and credit-related commitments
28,986,108
29,755,260
22,645,646
671,164
2,376,444
2,499,268
1,562,738

NLB Group 
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Performance Overview
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Report
in EUR thousands
 
NLB Group
31 Dec 2023
Carrying amount
Total
Up to 
1 Month
1 Month 
to 3 Months
3 Months 
to 1 Year
1 Year 
to 5 Years
Over 
5 Years
Cash, cash balances at central banks, and 
other demand deposits at banks
6,103,561
6,103,561
6,103,561
-
-
-
-
Non-trading financial assets mandatorily 
at fair value through profit or loss
14,175
14,175
1,009
707
11,586
873
-
Financial assets measured at fair value 
through other comprehensive income
2,251,556
2,408,707
283,269
222,258
434,430
1,212,748
256,002
Financial assets measured at amortised cost
 - debt securities
2,522,229
2,825,397
64,238
115,969
273,677
1,310,387
1,061,126
 - loans and advances to banks
547,640
547,646
500,739
43,829
1,572
1,502
4
 - loans and advances to customers
13,734,601
16,818,381
691,501
622,566
3,068,830
7,109,179
5,326,305
 - other financial assets
165,962
165,962
132,368
1,150
1,732
6,705
24,007
Total financial assets
25,339,724
28,883,829
7,776,685
1,006,479
3,791,827
9,641,394
6,667,444
Financial liabilities measured at fair 
value through profit or loss
4,482
4,482
-
-
-
4,144
338
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
95,283
95,726
75,818
-
15,330
4,332
246
 - borrowings from banks and central banks
140,419
147,519
1,198
1,417
11,311
16,181
117,412
 - due to customers
20,732,722
20,857,070
17,921,304
258,812
1,661,298
928,654
87,002
 - borrowings from other customers
99,718
114,387
1,101
1,835
8,261
9,021
94,169
 - debt securities issued
1,338,235
1,852,163
-
4,079
84,166
871,459
892,459
 - other financial liabilities
357,116
357,116
274,348
6,915
9,111
26,557
40,185
Credit risk related commitments
3,196,771
3,196,771
3,196,771
-
-
-
-
Non-financial guarantees
963,321
963,321
76,594
97,262
338,287
380,994
70,184
Total financial liabilities and credit-related commitments
26,928,067
27,588,555
21,547,134
370,320
2,127,764
2,241,342
1,301,995

NLB Group 
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Overview 
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Key Highlights
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Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB
31 Dec 2024
Carrying amount
Total
Up to 
1 Month
1 Month 
to 3 Months
3 Months 
to 1 Year
1 Year 
to 5 Years
Over 
5 Years
Cash, cash balances at central banks, and 
other demand deposits at banks
1,973,113
1,973,113
1,973,113
-
-
-
-
Financial assets held for trading
9,424
13,141
-
40
174
1,395
11,532
Non-trading financial assets mandatorily 
at fair value through profit or loss
19,135
19,529
-
11
15,364
4,154
-
Financial assets measured at fair value 
through other comprehensive income
1,665,019
1,778,178
26,960
34,083
211,135
1,378,866
127,134
Financial assets measured at amortised cost
 - debt securities
2,846,779
3,436,842
16,043
36,398
271,024
1,411,754
1,701,623
 - loans and advances to banks
193,172
276,377
40,930
2,641
16,175
91,930
124,701
 - loans and advances to customers
8,653,348
10,113,955
430,462
327,451
1,511,475
4,603,080
3,241,487
 - other financial assets
81,518
81,518
23,598
504
27,720
5,368
24,328
Total financial assets
15,441,508
17,692,653
2,511,106
401,128
2,053,067
7,496,547
5,230,805
Financial liabilities measured at fair 
value through profit or loss
5,597
5,597
637
-
1,699
3,261
-
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
220,120
220,389
215,921
-
4,468
-
-
 - borrowings from banks and central banks
51,106
51,258
-
-
1,473
5,816
43,969
 - due to customers
12,293,708
12,326,162
11,253,264
226,523
612,041
227,619
6,715
 - debt securities issued
1,608,939
2,231,966
20,629
357
82,220
849,107
1,279,653
 - other financial liabilities
145,802
146,226
97,353
7,131
7,882
6,258
27,602
Credit risk related commitments
2,341,597
2,341,597
2,341,597
-
-
-
-
Non-financial guarantees
738,702
738,702
35,939
74,545
184,329
373,653
70,236
Total financial liabilities and credit-related commitments
17,405,571
18,061,897
13,965,340
308,556
894,112
1,465,714
1,428,175

NLB Group 
Annual Report 2024
521
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB
31 Dec 2023
Carrying amount
Total
Up to 
1 Month
1 Month 
to 3 Months
3 Months 
to 1 Year
1 Year 
to 5 Years
Over 
5 Years
Cash, cash balances at central banks, and 
other demand deposits at banks
4,318,032
4,318,032
4,318,032
-
-
-
-
Non-trading financial assets mandatorily 
at fair value through profit or loss
16,643
17,515
4
43
12,714
154
4,600
Financial assets measured at fair value 
through other comprehensive income
1,023,012
1,063,468
11,640
38,854
241,365
632,002
139,607
Financial assets measured at amortised cost
 - debt securities
1,966,169
2,202,821
6,764
30,167
154,110
1,057,182
954,598
 - loans and advances to banks
149,011
201,826
5,933
6,719
15,928
42,789
130,457
 - loans and advances to customers
7,148,283
8,487,918
405,580
212,509
1,284,363
3,621,788
2,963,678
 - other financial assets
101,596
101,597
70,972
1,131
1,583
5,035
22,876
Total financial assets
14,722,746
16,393,177
4,818,925
289,423
1,710,063
5,358,950
4,215,816
Financial liabilities measured at fair 
value through profit or loss
3,210
3,210
1,234
-
-
1,976
-
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
147,002
147,442
127,726
-
15,330
4,142
244
 - borrowings from banks and central banks
82,797
83,851
-
-
1,654
1,967
80,230
 - due to customers
11,881,563
11,919,187
10,985,068
97,176
540,607
278,051
18,285
 - debt securities issued
1,338,235
1,852,163
-
4,079
84,166
871,459
892,459
 - other financial liabilities
198,020
198,020
149,601
6,481
6,871
9,902
25,165
Credit risk related commitments
2,239,479
2,239,479
2,239,479
-
-
-
-
Non-financial guarantees
625,095
625,095
29,712
68,768
196,286
265,632
64,697
Total financial liabilities and credit-related commitments
16,515,401
17,068,447
13,532,820
176,504
844,914
1,433,129
1,081,080
When determining the gap between the financial 
liabilities and financial assets in the maturity bucket of 
up to one month, it is necessary to be aware of the fact 
that financial liabilities include total demand deposits, 
although from an economic perspective, they are stable 
and present long term funding source.

NLB Group 
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522
Overview 
MB Statement
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Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
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Statement
Financial 
Report
f) An analysis of the statement of financial position by residual contractual maturity
in EUR thousands
 
NLB Group
31 Dec 2024
Up to 
1 Month
1 Month to 
3 Months
3 Months to 
1 Year
1 Year to 
5 Years
Over 
5 Years
Total
Cash, cash balances at central banks, and other demand deposits at banks
4,039,581
-
-
-
-
4,039,581
Financial assets held for trading
8,914
-
-
-
9,424
18,338
Non-trading financial assets mandatorily at fair value through profit or loss
847
-
16,475
107
-
17,429
Financial assets measured at fair value through other comprehensive income
128,419
110,383
512,080
1,632,016
180,618
2,563,516
Financial assets measured at amortised cost
 - debt securities
165,058
86,544
259,565
1,550,966
1,663,062
3,725,195
 - loans and advances to banks
448,106
8,768
1,976
71
-
458,921
 - loans and advances to customers
714,525
734,669
3,003,291
7,045,144
4,866,020
16,363,649
 - other financial assets
75,114
607
28,313
7,119
25,701
136,854
Derivatives - hedge accounting
77,771
-
-
-
-
77,771
Fair value changes of the hedged items in portfolio hedge of interest rate risk
(6,353)
-
-
-
-
(6,353)
Total financial assets
5,651,982
940,971
3,821,700
10,235,423
6,744,825
27,394,901
Financial liabilities held for trading
6,995
-
-
-
-
6,995
Financial liabilities measured at fair value through profit or loss
-
-
2,850
6,028
755
9,633
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
131,555
-
4,226
218
1
136,000
 - borrowings from banks and central banks
1,688
1,857
16,663
48,258
52,146
120,612
 - due to customers
18,821,506
530,206
1,874,878
931,456
48,264
22,206,310
 - borrowings from other customers
917
1,468
6,016
43,185
52,933
104,519
 - debt securities issued
-
-
-
524,638
1,084,301
1,608,939
 - other financial liabilities
204,834
8,949
12,726
29,561
40,655
296,725
Derivatives - hedge accounting
3,592
-
-
-
-
3,592
Credit risk related commitments
3,392,507
-
-
-
-
3,392,507
Non-financial guarantees
62,646
113,859
317,075
538,658
78,625
1,110,863
Total financial liabilities and credit-related commitments
22,626,240
656,339
2,234,434
2,122,002
1,357,680
28,996,695

NLB Group 
Annual Report 2024
523
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB Group
31 Dec 2023
Up to 
1 Month
1 Month to 
3 Months
3 Months to 
1 Year
1 Year to 
5 Years
Over 
5 Years
Total
Cash, cash balances at central banks, and other demand deposits at banks
6,103,561
-
-
-
-
6,103,561
Financial assets held for trading
15,718
-
-
-
-
15,718
Non-trading financial assets mandatorily at fair value through profit or loss
1,009
707
11,586
873
-
14,175
Financial assets measured at fair value through other comprehensive income
273,593
213,671
416,536
1,202,599
145,157
2,251,556
Financial assets measured at amortised cost
 - debt securities
61,505
108,615
236,639
1,279,633
835,837
2,522,229
 - loans and advances to banks
500,738
43,828
1,568
1,502
4
547,640
 - loans and advances to customers
646,236
537,884
2,594,804
6,883,875
3,071,802
13,734,601
 - other financial assets
132,368
1,150
1,732
6,705
24,007
165,962
Derivatives - hedge accounting
47,614
-
-
-
-
47,614
Fair value changes of the hedged items in portfolio hedge of interest rate risk
(10,207)
-
-
-
-
(10,207)
Total financial assets
7,772,135
905,855
3,262,865
9,375,187
4,076,807
25,392,849
Financial liabilities held for trading
13,217
-
-
-
-
13,217
Financial liabilities measured at fair value through profit or loss
-
-
-
4,144
338
4,482
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
75,815
-
15,134
4,332
2
95,283
 - borrowings from banks and central banks
1,065
1,210
9,820
15,602
112,722
140,419
 - due to customers
17,916,339
252,769
1,602,706
926,396
34,512
20,732,722
 - borrowings from other customers
940
1,456
6,229
8,260
82,833
99,718
 - debt securities issued
-
-
-
828,840
509,395
1,338,235
 - other financial liabilities
280,669
6,498
7,318
21,482
41,149
357,116
Derivatives - hedge accounting
3,540
-
-
-
-
3,540
Credit risk related commitments
3,196,771
-
-
-
-
3,196,771
Non-financial guarantees
76,594
97,262
338,287
380,994
70,184
963,321
Total financial liabilities and credit-related commitments
21,564,950
359,195
1,979,494
2,190,050
851,135
26,944,824

NLB Group 
Annual Report 2024
524
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB
31 Dec 2024
Up to 
1 Month
1 Month to 
3 Months
3 Months to 
1 Year
1 Year to 
5 Years
Over 
5 Years
Total
Cash, cash balances at central banks, and other demand deposits at banks
1,973,113
-
-
-
-
1,973,113
Financial assets held for trading
11,649
-
-
-
9,424
21,073
Non-trading financial assets mandatorily at fair value through profit or loss
-
-
15,247
3,888
-
19,135
Financial assets measured at fair value through other comprehensive income
25,238
21,639
194,082
1,308,678
115,382
1,665,019
Financial assets measured at amortised cost
 - debt securities
10,091
21,104
218,825
1,154,075
1,442,685
2,846,779
 - loans and advances to banks
40,908
2,386
7,252
52,747
89,879
193,172
 - loans and advances to customers
411,030
283,321
1,295,486
3,942,796
2,720,715
8,653,348
 - other financial assets
23,598
504
27,720
5,368
24,328
81,518
Derivatives - hedge accounting
77,771
-
-
-
-
77,771
Fair value changes of the hedged items in portfolio hedge of interest rate risk
(8,761)
-
-
-
-
(8,761)
Total financial assets
2,564,637
328,954
1,758,612
6,467,552
4,402,413
15,522,167
Financial liabilities held for trading
9,977
-
-
-
-
9,977
Financial liabilities measured at fair value through profit or loss
637
-
1,699
3,261
-
5,597
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
215,896
-
4,224
-
-
220,120
 - borrowings from banks and central banks
-
-
1,429
5,714
43,963
51,106
 - due to customers
11,250,468
220,898
596,360
220,960
5,022
12,293,708
 - debt securities issued
-
-
-
524,638
1,084,301
1,608,939
 - other financial liabilities
97,210
6,855
6,660
5,873
29,204
145,802
Derivatives - hedge accounting
1,261
-
-
-
-
1,261
Credit risk related commitments
2,341,597
-
-
-
-
2,341,597
Non-financial guarantees
35,939
74,545
184,329
373,653
70,236
738,702
Total financial liabilities and credit-related commitments
13,952,985
302,298
794,701
1,134,099
1,232,726
17,416,809

NLB Group 
Annual Report 2024
525
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB
31 Dec 2023
Up to 
1 Month
1 Month to 
3 Months
3 Months to 
1 Year
1 Year to 
5 Years
Over 
5 Years
Total
Cash, cash balances at central banks, and other demand deposits at banks
4,318,032
-
-
-
-
4,318,032
Financial assets held for trading
17,957
-
-
-
-
17,957
Non-trading financial assets mandatorily at fair value through profit or loss
-
-
3,579
138
12,926
16,643
Financial assets measured at fair value through other comprehensive income
11,142
36,942
235,185
630,105
109,638
1,023,012
Financial assets measured at amortised cost
 - debt securities
5,003
24,216
125,394
1,033,656
777,900
1,966,169
 - loans and advances to banks
5,912
6,409
8,999
35,329
92,362
149,011
 - loans and advances to customers
389,935
185,727
1,076,136
3,519,655
1,976,830
7,148,283
 - other financial assets
70,971
1,131
1,583
5,035
22,876
101,596
Derivatives - hedge accounting
47,614
-
-
-
-
47,614
Fair value changes of the hedged items in portfolio hedge of interest rate risk
(12,514)
-
-
-
-
(12,514)
Total financial assets
4,854,052
254,425
1,450,876
5,223,918
2,992,532
14,775,803
Financial liabilities held for trading
17,510
-
-
-
-
17,510
Financial liabilities measured at fair value through profit or loss
1,234
-
-
1,976
-
3,210
Financial liabilities measured at amortised cost
 - deposits from banks and central banks
127,726
-
15,134
4,142
-
147,002
 - borrowings from banks and central banks
-
-
1,430
1,945
79,422
82,797
 - due to customers
10,983,368
95,065
521,103
277,829
4,198
11,881,563
 - debt securities issued
-
-
-
828,840
509,395
1,338,235
 - other financial liabilities
149,456
6,224
5,736
10,078
26,526
198,020
Derivatives - hedge accounting
1,420
-
-
-
-
1,420
Credit risk related commitments
2,239,479
-
-
-
-
2,239,479
Non-financial guarantees
29,712
68,768
196,286
265,632
64,697
625,095
Total financial liabilities and credit-related commitments
13,549,905
170,057
739,689
1,390,442
684,238
16,534,331

NLB Group 
Annual Report 2024
526
Overview 
MB Statement
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Key Highlights
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Strategy
Risk Factors & Outlook
Performance Overview
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NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
g) Derivative cash flows
The table below illustrates cash flows from derivatives, 
broken down into the relevant maturity buckets based 
on residual maturities. The amounts disclosed in the 
table are the contractual undiscounted cash flows 
prepared on the basis of spot rates on the  
reporting date. 
in EUR thousands
 
NLB Group
31 Dec 2024
Up to 
1 Month
1 Month to 
3 Months
3 Months to 
1 Year
1 Year to 
5 Years
Over 
5 Years
Total
Foreign exchange derivatives
 
 
 
 
 
 
- Forwards
 - Outflow
(16,067)
(16,933)
(11,967)
-
-
(44,967)
 - Inflow
16,083
16,951
11,991
-
-
45,025
- Swaps
 - Outflow
(205,990)
(61,926)
(40,455)
-
-
(308,371)
 - Inflow
226,748
61,369
40,136
-
-
328,253
Interest rate derivatives
- Interest rate swaps and cross-currency swaps
 - Outflow
(3,671)
(6,379)
(40,775)
(103,678)
(20,035)
(174,538)
 - Inflow
9,411
3,741
49,102
161,730
31,048
255,032
- Caps and floors
 - Outflow
(84)
(35)
(195)
(296)
(2)
(612)
 - Inflow
97
17
172
185
2
473
Total outflow
(225,812)
(85,273)
(93,392)
(103,974)
(20,037)
(528,488)
Total inflow
252,339
82,078
101,401
161,915
31,050
628,783
in EUR thousands
 
NLB Group
31 Dec 2023
Up to 
1 Month
1 Month to 
3 Months
3 Months to 
1 Year
1 Year to 
5 Years
Over 
5 Years
Total
Foreign exchange derivatives
- Forwards
 - Outflow
(52,767)
(12,024)
(15,874)
(250)
-
(80,915)
 - Inflow
52,821
12,035
15,890
250
-
80,996
- Swaps
 - Outflow
(264,488)
(150,003)
(77,229)
-
-
(491,720)
 - Inflow
264,597
150,432
78,250
-
-
493,279
Interest rate derivatives
- Interest rate swaps and cross-currency swaps
 - Outflow
(1,000)
(5,613)
(27,240)
(51,905)
(22,798)
(108,556)
 - Inflow
3,250
4,043
34,172
79,633
37,296
158,394
- Caps and floors
 - Outflow
(211)
(51)
(768)
(586)
(6)
(1,622)
 - Inflow
179
37
629
416
3
1,264
Total outflow
(318,466)
(167,691)
(121,111)
(52,741)
(22,804)
(682,813)
Total inflow
320,847
166,547
128,941
80,299
37,299
733,933

NLB Group 
Annual Report 2024
527
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB
31 Dec 2024
Up to 
1 Month
1 Month to 
3 Months
3 Months to 
1 Year
1 Year to 
5 Years
Over 
5 Years
Total
Foreign exchange derivatives
- Forwards
 - Outflow
(15,131)
(16,840)
(11,583)
-
-
(43,554)
 - Inflow
15,147
16,857
11,604
-
-
43,608
- Swaps
 - Outflow
(293,177)
(102,241)
(69,072)
-
-
(464,490)
 - Inflow
293,653
102,183
69,154
-
-
464,990
Interest rate derivatives
- Interest rate swaps and cross-currency swaps
 - Outflow
(3,749)
(6,724)
(41,751)
(107,834)
(20,606)
(180,664)
 - Inflow
9,486
4,133
50,525
167,836
31,725
263,705
- Caps and floors
 - Outflow
(84)
(35)
(195)
(296)
(2)
(612)
 - Inflow
97
17
172
185
2
473
Total outflow
(312,141)
(125,840)
(122,601)
(108,130)
(20,608)
(689,320)
Total inflow
318,383
123,190
131,455
168,021
31,727
772,776
in EUR thousands
 
NLB
31 Dec 2023
Up to 
1 Month
1 Month to 
3 Months
3 Months to 
1 Year
1 Year to 
5 Years
Over 
5 Years
Total
Foreign exchange derivatives
 
 
 
 
 
 
- Forwards
 - Outflow
(50,861)
(11,715)
(15,874)
(250)
-
(78,700)
 - Inflow
50,894
11,726
15,890
250
-
78,760
- Swaps
 - Outflow
(310,781)
(279,104)
(131,949)
-
-
(721,834)
 - Inflow
310,647
278,819
132,095
-
-
721,561
Interest rate derivatives
- Interest rate swaps and cross-currency swaps
 - Outflow
(1,455)
(5,763)
(29,050)
(57,044)
(23,651)
(116,963)
 - Inflow
3,605
4,162
35,869
87,326
38,276
169,238
- Caps and floors
 - Outflow
(211)
(51)
(768)
(586)
(6)
(1,622)
 - Inflow
179
37
629
416
3
1,264
Total outflow
(363,308)
(296,633)
(177,641)
(57,880)
(23,657)
(919,119)
Total inflow
365,325
294,744
184,483
87,992
38,279
970,823

NLB Group 
Annual Report 2024
528
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
6. 4.  Management of  
non-financial risks
a) Operational risk 
When assuming operational risks, NLB Group follows 
the guideline that such risks may not materially impact 
its operations and, therefore, the risk appetite for 
operational risks is low to moderate. The risk is also 
gradually decreasing due to the reduced complexity 
of operations in NLB Group, with the disinvestment 
process of non-core activities and optimisation of 
internal processes. NLB Group has set up a system of 
collecting loss events, identification, assessment, and 
management of operational risks, all with the aim of 
ensuring quality management of operational risks. This 
is particularly valid in strategic banking members.
All NLB Group banking members monitor risk appetite 
limits for operational risk. The upper tolerance limit is 
defined as the limit amount of net loss that an individual 
member still allows in its operations. If the sum of net 
loss exceeds the tolerance limit, a special treatment of 
major loss events is required and, if necessary, takes 
additional measures for the prevention or mitigation of 
the same or similar loss events are taken. The warning 
and critical limit of loss events are also defined, which 
in case of exceeding require escalation procedures an 
acceptance of possible additional risk management 
measures. In addition, the Bank does not allow 
certain risks in its business – for them a so-called ‘zero 
tolerance’ was defined. For monitoring, some specific 
more important key risk indicators that could show 
a possible increase of an operational risk, the Bank 
developed a specific methodology as an early warning 
system. Such risks are periodically monitored in 
different business areas, and the results are discussed 
at the Operational Risk Committee. The latter was 
named as the highest decision-making authority in 
the area of operational risk management. Relevant 
operational risk committees were also appointed 
at other NLB Group banks. The Management Board 
serves in this role at other subsidiaries. The main task 
of the aforementioned bodies is to discuss the most 
significant operational risks and loss events, and to 
monitor and support the effective management of 
operational risks including their mitigation within an 
individual entity. All NLB Group entities, which are 
included in the consolidation, have adopted relevant 
documents that are in line with NLB Group standards. 
In banking members, these documents are in line with 
the development of operational risk management and 
regularly updated. The whole NLB Group uses uniform 
software support, which is also regularly upgraded.
In NLB Group, the reported incurred net loss arising 
from loss events in 2024 was lower than in the previous 
year and remained within the set tolerance limits 
for operational risk. Certain litigation costs mainly 
occurred due to systemic issues such as litigation risk 
(e.g., cases related to loan processing fees and loan 
insurance premiums in Serbia). For other realised 
operational losses, banking members of the Group 
performed a comprehensive analysis and defined 
adequate mitigation measures to prevent or minimise 
such events in the future. 
In general, considerable attention is paid to reporting 
loss events, their mitigation measures, and defining 
operational risks in all segments. To treat major loss 
events appropriately and as soon as possible, the Bank 
introduced an escalation scale for reporting bigger or 
more important loss events to the top levels of decision-
making at NLB and the Supervisory Board of NLB. 
Additional attention is paid to the reporting of potential 
loss events in order to improve the internal controls, and 
thus minimise those and similar events. Furthermore, the 
methodology to monitor, analyse, and report key risk 
indicators is established, servicing as an early warning 
system. The aim is to improve business and supporting 
processes, as well enabling prompt response.
Through comprehensive identification of operational 
risks, possible future losses are identified, estimated, 
and appropriately managed. Each year, special 
emphasis is placed on current risks as a result of the 
risk identification process, including ESG risks. For 
the later key risk indicators (KRIs) have been also 
addressed for ESG risks, serving as an early warning 
system. The major operational risks are actively 
managed with the measures taken to reduce them. 
An operational risk profile is prepared once a year 
based on the operational risk identification. Special 
emphasis is put on the most topical risks, among 
which in particular are those with a low probability 
of occurrence and very high potential financial 
influence. For this purpose, the Bank has developed 
the methodology of stress-testing for operational risk. 
The methodology is a combination of modelling loss 
event data and scenario analysis for exceptional, but 
plausible events. Scenario analyses are made based 
on experience and knowledge of experts from various 
critical areas. The most significant loss could be derived 
from the following potential events: possible difficulties 
operating electronic banking channels, anti-money 
laundering, cyber-attacks, and legal risks. For these 
scenarios, existent controls were additionally revised, 
while for identifying potential deficiencies, mitigation 
measures were defined.
The capital requirement for operational risk is 
calculated using the basic indicator approach at the 
NLB Group level and using the standardised approach 
at the NLB level.
b) Business Continuity Management (BCM)
In NLB Group, business continuity management is 
carried out to protect lives, goods, and reputation. 
Business continuity plans are prepared to be 
used in the event of natural disasters, IT disasters, 
epidemic/pandemic, and the undesired effects of the 
environment to mitigate their consequences. 
The concept of the action plan that is prepared 
each year is such that the activities contribute to the 
upgrading or improvement of the Business Continuity 
Management System. In 2024, Business Continuity 
Management was upgraded and optimised – 
implementation of DORA (Digital Operational Resilience 
Act) requirements in the Business Impact Analysis 
(hereinafter: ‘BIA’). 
The basis for modernising the business continuity plans 
is the regular annual Business Impact Analysis (BIA). On 
its basis, the adequacy of the plans for Organisational 
Unit Plans (merged office buildings and HR plans) 
and IT plans are checked. The best indicator of the 
adequacy of the business continuity plans is testing. In 
2024, NLB tested Manual Procedures, backup locations, 
and the IT Disaster Recovery Plan and external. No 
major deviations were identified.
In NLB Group, know-how and methodologies are 
transferred to its members. The members have 
adopted appropriate documents which are in line with 

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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
the standards of NLB and revised in accordance with 
the development of business continuity management. 
The activity of the members is monitored throughout 
the year, and expert assistance is provided if necessary. 
For more efficient functioning of the business continuity 
management system in NLB Group, training courses 
and visits to individual banking members are also 
provided. All preventive and response measures with 
regard to business continuity are regularly sent to 
the members with the purpose to help and act in the 
uniform way.
With regards to natural disasters (floods) and IT 
failures, the Bank successfully used the business 
continuity plans and instructions for manual 
procedures, and thus also ensured business operations 
in emergency situations.
c) Management of other types of non-financial risks – 
strategic risks, reputation risk, and profitability risk
Risks not included in the regulatory capital 
requirements (standardised approach) but have or 
might have an important influence on the risk profile 
of NLB Group, are regularly assessed, monitored, and 
managed. In addition, they are integrated into the 
internal capital adequacy assessment process (ICAAP). 
NLB Group established internal methodologies for 
identifying and assessing specific types of risk, referring 
to the Group’s business model or arising from other 
external circumstances. If a certain risk is assessed 
as a materially important risk, relevant disposable 
preventive and mitigation measures are applied, 
including regular monitoring of their effectiveness. 
On this basis, internal capital is considered, and its 
consumption regularly monitored.
6. 5.  Fair value hierarchy of financial 
and non-financial assets and 
liabilities
Fair value is the price that would be received when 
selling an asset or paid to transfer a liability in an 
orderly transaction between market participants 
at the measurement date. NLB Group uses various 
valuation techniques to determine fair value. IFRS 
13 specifies a fair value hierarchy with respect to the 
inputs and assumptions used to measure financial 
and non-financial assets and liabilities at fair value. 
Observable inputs reflect market data obtained from 
independent sources, while unobservable inputs reflect 
the assumptions of NLB Group. This hierarchy gives 
the highest priority to observable market data when 
available, and the lowest priority to unobservable 
market data. NLB Group considers relevant and 
observable market prices in its valuations, where 
possible. The fair value hierarchy comprises the 
following levels: 
- Level 1 – Quoted prices (unadjusted) on active 
markets. This level includes listed equities, debt 
instruments, gold, derivatives, units of investment 
funds, and other unadjusted market prices of assets 
and liabilities. When an asset or liability may be 
exchanged in multiple active markets, the principal 
market for the asset or liability must be determined. 
In the absence of a principal market, the most 
advantageous market for the asset or liability must be 
determined. 
- Level 2 – A valuation technique where inputs are 
observable, either directly (i.e., prices) or indirectly (i.e., 
derived from prices). Level 2 includes prices quoted for 
similar assets or liabilities in active markets and prices 
quoted for identical or similar assets, and liabilities 
in markets that are not active. The sources of input 
parameters for financial instruments, such as yield 
curves, credit spreads, foreign exchange rates, and 
the volatility of interest rates and foreign exchange 
rates, is Bloomberg.
- Level 3 – A valuation technique where inputs are not 
based on observable market data. Unobservable 
inputs are used to the extent that relevant observable 
inputs are not available. Unobservable inputs must 
reflect the assumptions that market participants 
would use when pricing an asset or liability. This 
level includes non-tradable shares and bonds, and 
derivatives associated with these investments and 
other assets and liabilities for which fair value cannot 
be determined with observable market inputs. 
Wherever possible, fair value is determined as an 
observable market price in an active market for 
an identical asset or liability. An active market is a 
market in which transactions for an asset or liability 
are executed with sufficient frequency and volume 
to provide pricing information on an ongoing basis. 
Assets and liabilities measured at fair value in active 
markets are determined as the market price of a unit 
(e.g., a share) at the measurement date, multiplied by 
the quantity of units owned by NLB Group. The fair 
value of assets and liabilities whose market is not 
active is determined using valuation techniques. These 
techniques bear a different intensity level of estimates 
and assumptions, depending on the availability 
of observable market inputs associated with the 
asset or liability that is the subject of the valuation. 
Unobservable inputs shall reflect the estimates and 
assumptions that other market participants would use 
when pricing the asset or liability.
For non-financial assets measured at fair value and 
not classified at Level 1, fair value is determined based 
on valuation reports provided by certified valuators. 
Valuations are prepared in accordance with the 
International Valuation Standards (IVS). 

NLB Group 
Annual Report 2024
530
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
a) Financial and non-financial assets and liabilities measured at fair value in the financial statements
in EUR thousands
31 Dec 2024
NLB Group
NLB
 
Level 1
Level 2
Level 3
Total 
fair value
Level 1
Level 2
Level 3
Total 
fair value
Financial assets
 
 
 
 
 
 
 
 
Financial instruments held for trading
9,424
8,891
23
18,338
9,424
11,626
23
21,073
 Debt instruments
9,424
-
-
9,424
9,424
-
-
9,424
 Derivatives
-
8,891
23
8,914
-
11,626
23
11,649
Derivatives - hedge accounting
-
77,771
-
77,771
-
77,771
-
77,771
Financial assets measured at fair value 
through other comprehensive income
2,004,786
557,464
1,266
2,563,516
1,598,780
65,869
370
1,665,019
 Debt instruments
2,004,463
462,460
-
2,466,923
1,598,780
3,095
-
1,601,875
 Equity instruments
323
95,004
1,266
96,593
-
62,774
370
63,144
Non-trading financial assets mandatorily at 
fair value through profit and loss
2,258
-
15,171
17,429
-
-
19,135
19,135
 Debt instruments
1,000
-
-
1,000
-
-
-
-
 Equity instruments
1,258
-
15,171
16,429
-
-
15,171
15,171
 Loans
-
-
-
-
-
-
3,964
3,964
Financial liabilities
 
 
 
 
 
 
 
 
Financial instruments held for trading
-
6,995
-
6,995
-
9,977
-
9,977
 Derivatives
-
6,995
-
6,995
-
9,977
-
9,977
Derivatives - hedge accounting
-
3,592
-
3,592
-
1,261
-
1,261
Financial liabilities measured at fair value through profit or loss
-
9,633
-
9,633
-
4,960
637
5,597
Non-financial assets
 
 
 
 
 
 
 
 
Investment properties
-
6,918
19,214
26,132
-
5,599
-
5,599
Non-current assets held for sale
-
2,849
8,187
11,036
-
2,849
-
2,849
Non-financial assets impaired during the year
 
 
 
 
 
 
 
 
Recoverable amount of property and equipment
-
-
10,491
10,491
-
-
-
-
Recoverable amount of investments in 
subsidiaries, associates and joint ventures
-
-
-
-
-
-
1,466
1,466

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Strategy
Risk Factors & Outlook
Performance Overview
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NLB Group Key Members
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Statement
Financial 
Report
in EUR thousands
31 Dec 2023
NLB Group
NLB
 
Level 1
Level 2
Level 3
Total 
fair value
Level 1
Level 2
Level 3
Total 
fair value
Financial assets
 
 
 
 
 
 
 
 
Financial instruments held for trading
-
15,698
20
15,718
-
17,937
20
17,957
 Derivatives
-
15,698
20
15,718
-
17,937
20
17,957
Derivatives - hedge accounting
-
47,614
-
47,614
-
47,614
-
47,614
Financial assets measured at fair value 
through other comprehensive income
1,452,046
798,154
1,356
2,251,556
955,638
67,071
303
1,023,012
 Debt instruments
1,451,824
712,570
70
2,164,464
955,638
6,446
-
962,084
 Equity instruments
222
85,584
1,286
87,092
-
60,625
303
60,928
Non-trading financial assets mandatorily at 
fair value through profit and loss
5,317
-
8,858
14,175
-
-
16,643
16,643
 Debt instruments
5,217
-
-
5,217
-
-
-
-
 Equity instruments
100
-
8,858
8,958
-
-
8,858
8,858
 Loans
-
-
-
-
-
-
7,785
7,785
Financial liabilities
 
 
 
 
 
 
 
 
Financial instruments held for trading
-
13,217
-
13,217
-
17,510
-
17,510
 Derivatives
-
13,217
-
13,217
-
17,510
-
17,510
Derivatives - hedge accounting
-
3,540
-
3,540
-
1,420
-
1,420
Financial liabilities measured at fair value through profit or loss
-
4,482
-
4,482
-
1,976
1,234
3,210
Non-financial assets
 
 
 
 
 
 
 
 
Investment properties
-
10,927
20,189
31,116
-
7,640
-
7,640
Non-current assets held for sale
-
4,048
801
4,849
-
4,048
-
4,048
Non-financial assets impaired during the year
 
 
 
 
 
 
 
 
Recoverable amount of property and equipment
-
-
89
89
-
-
-
-
Recoverable amount of investments in 
subsidiaries, associates and joint ventures
-
-
-
-
-
-
1,646
1,646

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b) Significant transfers of financial instruments 
between levels of valuation
NLB Group’s policy of transfers of financial instruments 
between levels of valuation is illustrated in the table 
below.
Fair value  
hierarchy
Equities
Equity stake
Gold
Funds
Debt securities
Loans
Derivatives
Equities
Currency
Interest
1
market value from 
exchange market
market value from 
spot market
official price by 
fund management 
company
market value from  
exchange market
2
valuation model
valuation model 
(underlying 
in level 1)
valuation model
valuation model
3
valuation model
valuation model
valuation model
valuation model/
purchase price
valuation model
valuation model 
(underlying 
instrument 
in level 3)
Transfers
 
 
 
 
 
 
 
 
 
from level 1 to 3
from level 1 to 3
from level 1 to 2
from level 2 to 3
equity excluded 
from exchange 
market
fund management 
company stops 
publishing regular 
valuation
debt securities 
excluded from 
exchange market
underlying 
instrument 
excluded from 
exchange market
from level 1 to 3
from level 3 to 1
from level 1 to 2
from level 3 to 2
companies 
in insolvency 
proceedings 
fund management 
company starts 
publishing regular 
valuation
debt securities not 
liquid (not trading 
for 6 months)
underlying 
instrument 
included in 
exchange market
from level 1 to 3
from level 1 to 3 
and from 2 to 3
equity not liquid 
(not trading for 
2 months)
companies 
in insolvency 
proceedings 
from level 3 to 1
from level 2 to 1 
and from 3 to 1
equity included in 
exchange market
start trading with 
debt securities on 
exchange market
from level 3 to 2
 
 
 
 
 
until valuation 
parameters are 
confirmed on 
ALCO (at least on 
quarterly basis)
 
 
 
 
Transfers between levels of valuation of financial 
instruments measured at fair value in financial 
statements:
in EUR thousands
31 Dec 2024
NLB Group
NLB
 
From 1. level
To 2. level
From 1. level
To 2. level
Transfer of assets and liabilities between levels of valuation
 
 
 
 
Financial assets measured at fair value 
through other comprehensive income
 
 
 
 
 Debt instruments
(43,080)
43,080
(3,091)
3,091

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c) Financial and non-financial assets and liabilities at 
Level 2 regarding the fair value hierarchy
Financial instruments on Level 2 of the fair value 
hierarchy at NLB Group and NLB include:
- debt securities: mostly bonds not quoted on active 
markets and valuated by a valuation model;
- derivatives: derivatives except forward derivatives 
and options on equity instruments that are not quoted 
on active markets; and
- the National Resolution Fund.
Non-financial assets on Level 2 of the fair value 
hierarchy at NLB Group and NLB include investment 
properties and non-current assets held for sale.
When valuing bonds classified on Level 2, NLB Group 
primarily uses the income approach based on an 
estimation of future cash flows discounted to the 
present value. The input parameters used in the income 
approach are the risk-free yield curve and the spread 
over the yield curve (i.e., credit, liquidity, country).
Fair values for derivatives are determined using a 
discounted cash flow model based on the risk-free 
yield curve. Fair values for options are determined 
using valuation models for options (the Garman and 
Kohlhagen model, the binomial model, and the Black-
Scholes model). 
At least one of the three valuation methods are used 
for the valuation of investment property. The majority 
of investment property is valued using the income 
approach where the present value of future expected 
returns is assessed. 
When valuing an investment property, average rents 
at similar locations and capitalisation ratios such as: 
the risk-free yield, risk premium, and the risk premium 
to account for capital preservation are used. Rents at 
similar locations are generated from various sources, 
like data from lessors and lessees, web databases, and 
own databases. NLB Group has observable data for all 
investment property at its disposal. If observable data 
for similar locations are not available, NLB Group uses 
data from wider locations and adjusts it appropriately. 
d) Financial and non-financial assets and liabilities at 
Level 3 of the fair value hierarchy
Financial instruments on Level 3 of the fair value 
hierarchy in NLB Group and NLB include:
- equities: mainly financial equities that are not quoted 
on active markets; 
- debt instruments: bonds not quoted on active markets 
and valuated by valuation model with inputs which 
are not based on observable market data; 
- derivative financial instruments: forward derivatives 
and options on equity instruments that are not 
quoted on an active organised market. Fair values 
for forward derivatives are determined using the 
discounted cash flow model. Fair values for equity 
options are determined using valuation models 
for options (the Garman and Kohlhagen model, 
the binomial model, and Black-Scholes model). 
Unobservable inputs include the fair values of 
underlying instruments determined using valuation 
models. The source of observable market inputs is the 
Bloomberg information system; 
- loans measured at fair value, which according to IFRS 
9 do not pass the SPPI test. Fair value is calculated 
on the basis of the discounted expected future cash 
flows with the required rate of return. In defining the 
expected cash flows for loans, the value of collateral 
and other pay off estimates can be used.
Non-financial assets on Level 3 of the fair value 
hierarchy at NLB Group include investment properties 
and non-current assets held for sale.
NLB Group uses three valuation methods for the 
valuation of equity financial assets mentioned in the 
first bullet: income, market, and cost approaches.
NLB Group selects valuation model and values of 
unobservable input data within a reasonable possible 
range, but uses model and input data that other market 
participants would use. 
At least one of the three valuation methods are used 
for the valuation of investment property. The majority 
of investment property is valued using the income 
approach where the present value of future expected 
returns is assessed. 
When valuing an investment property, average rents 
at similar locations and capitalisation ratios such as: 
the risk-free yield, risk premium, and the risk premium 
to account for capital preservation are used. Rents at 
similar locations are generated from various sources, 
like data from lessors and lessees, web databases, and 
own databases. NLB Group has observable data for all 
investment property at its disposal. If observable data 
for similar locations are not available, NLB Group uses 
data from wider locations and adjusts it appropriately.

NLB Group 
Annual Report 2024
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Movements of financial assets and liabilities at Level 3
in EUR thousands
 
Financial instruments 
held for trading
Financial assets  
measured at fair value  
through OCI
Non-trading 
financial assets 
mandatorily at fair value 
through profit or loss
Total financial 
assets
NLB Group
Derivatives
Debt instruments
Equity instruments
Equity instruments
Balance as at 1 January 2023
17
2,236
1,256
7,519
11,028
Valuation:
- through profit or loss
3
-
-
1,362
1,365
- recognised in other comprehensive income
-
5,768
49
-
5,817
Foreign exchange differences
-
21
-
(173)
(152)
Increases
-
-
-
150
150
Decreases
-
(6,418)
(19)
-
(6,437)
Write-offs
-
(1,537)
-
-
(1,537)
Balance as at 31 December 2023
20
70
1,286
8,858
10,234
Valuation:
- through profit or loss
3
-
-
3,043
3,046
- recognised in other comprehensive income
-
-
(45)
-
(45)
Increases
-
-
54
3,270
3,324
Decreases
-
(70)
(29)
-
(99)
Balance as at 31 December 2024
23
-
1,266
15,171
16,460
in EUR thousands
 
Financial 
instruments 
held for trading
Financial assets  
measured at fair value 
through OCI
Non-trading financial assets 
mandatorily at fair value through profit 
or loss
Total financial 
assets
Financial liabilities 
measured at fair 
value through 
profit or loss
NLB
Derivatives
Debt instruments
Equity instruments
Equity instruments
Loans and other 
financial assets
Loans and other 
financial liabilities
Balance as at 1 January 2023
17
2,026
269
7,519
7,892
17,723
1,786
Valuation:
- through profit or loss
3
-
-
1,362
705
2,070
(552)
- recognised in other comprehensive income
-
5,768
19
-
-
5,787
-
Foreign exchange differences
-
21
-
(173)
-
(152)
-
Increases
-
-
-
150
492
642
-
Decreases
-
(6,278)
-
-
(1,304)
(7,582)
-
Write-offs
-
(1,537)
-
-
-
(1,537)
-
Merger of subsidiary
-
-
15
-
-
15
-
Balance as at 31 December 2023
20
-
303
8,858
7,785
16,966
1,234
Valuation:
- through profit or loss
3
-
-
3,043
60
3,106
(597)
- recognised in other comprehensive income
-
-
13
-
-
13
-
Increases
-
-
54
3,270
423
3,747
-
Decreases
-
-
-
-
(4,304)
(4,304)
-
Balance as at 31 December 2024
23
-
370
15,171
3,964
19,528
637

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NLB Group and NLB recognise the effects from valuation 
of trading instruments in income statement line item 
‘Gains less losses from financial assets and liabilities held 
for trading,’ the effects from valuation of non-trading 
equity instruments and loans mandatorily measured at 
fair value through profit or loss in the income statement 
line item ‘Gains less losses from non-trading financial 
assets mandatorily at fair value through profit or 
loss,’ and the effects from valuation of financial assets 
measured at fair value through other comprehensive 
income in the accumulated other comprehensive 
income line item ‘Financial assets measured at fair value 
through other comprehensive income.’ 
In 2024 and in 2023, NLB Group and NLB recognised 
the following unrealised gains or losses for financial 
instruments that were at Level 3 as at 31 December:
in EUR thousands
NLB Group
Financial assets 
held for trading
Financial assets measured at fair 
value through OCI
Non-trading financial assets 
mandatorily at fair value through 
profit or loss
2024
Derivatives
Equity instruments
Equity instruments
Items of Income statement
Gains less losses from financial assets and liabilities held for trading
3
-
-
Gains less losses from non-trading assets mandatorily at fair value through profit or loss
-
-
3,043
Item of Other comprehensive income
Financial assets measured at fair value through other comprehensive income
-
21
-
in EUR thousands
NLB Group
Financial assets 
held for trading
Financial assets measured at fair 
value through OCI
Non-trading financial assets 
mandatorily at fair value through 
profit or loss
2023
Derivatives
Equity instruments
Equity instruments
Items of Income statement
Gains less losses from financial assets and liabilities held for trading
3
-
-
Gains less losses from non-trading assets mandatorily at fair value through profit or loss
-
-
1,362
Foreign exchange translation gains less losses
-
-
(173)
Item of Other comprehensive income
Financial assets measured at fair value through other comprehensive income
-
49
-

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in EUR thousands
NLB
Financial assets held for 
trading
Financial assets 
measured at fair value 
through OCI
Non-trading financial assets mandatorily at fair 
value through profit or loss
Financial liabilities 
measured at fair value 
through profit or loss
2024
Derivatives
Equity instruments
Equity instruments
Loans and other 
financial assets
Loans and other 
financial liabilities
Items of Income statement
 
 
 
 
 
Gains less losses from financial assets 
and liabilities held for trading
3
-
-
-
-
Gains less losses from non-trading assets 
mandatorily at fair value through profit or loss
-
-
3,043
60
597
Item of Other comprehensive income
Financial assets measured at fair value 
through other comprehensive income
-
13
-
-
-
in EUR thousands
NLB
Financial assets held for 
trading
Financial assets 
measured at fair value 
through OCI
Non-trading financial assets mandatorily at fair 
value through profit or loss
Financial liabilities 
measured at fair value 
through profit or loss
2023
Derivatives
Equity instruments
Equity instruments
Loans and other 
financial assets
Loans and other 
financial liabilities
Items of Income statement
 
 
 
 
 
Gains less losses from financial assets 
and liabilities held for trading
3
-
-
-
-
Gains less losses from non-trading assets 
mandatorily at fair value through profit or loss
-
-
1,362
705
552
Foreign exchange translation gains less losses
-
-
(173)
-
-
Item of Other comprehensive income
Financial assets measured at fair value 
through other comprehensive income
-
19
-
-
-
Movements of non-financial assets at Level 3
in EUR thousands
 
Investment property
Non-current assets  
held for sale
NLB Group
2024
2023
2024
2023
Balance as at 1 January
20,189
23,447
801
11,201
Effects of translation of foreign operations to presentation currency
65
(14)
6
11
Disposals
(1,329)
(1,954)
(150)
(10,206)
Transfer from/(to) property and equipment
70
(86)
7,441
-
Transfer from/(to) non-current assets held for sale
(81)
-
-
-
Transfer from/(to) other assets
-
86
-
-
Transfer from/(to) investment property 
-
-
81
-
Net valuation to fair value
300
(1,290)
8
(205)
Balance as at 31 December
19,214
20,189
8,187
801

NLB Group 
Annual Report 2024
537
Overview 
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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
e) Fair value of financial instruments not measured at 
fair value in financial statements
Financial instruments not measured at fair value in 
financial statements are not managed on a fair value 
basis. For respective instruments, fair values are 
calculated for disclosure purposes only and do not 
impact NLB Group statement of financial position or 
income statement.
The table below shows estimated fair values of financial 
instruments not measured at fair value in the statement 
of financial position.
in EUR thousands
 
NLB Group
NLB
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
 
Carrying value
Fair value
Carrying value
Fair value
Carrying value
Fair value
Carrying value
Fair value
Financial assets measured 
at amortised cost
- debt securities
3,725,195
3,706,958
2,522,229
2,440,596
2,846,779
2,808,210
1,966,169
1,889,481
- loans and advances to banks
458,921
458,651
547,640
547,555
193,172
185,768
149,011
149,011
- loans and advances to customers
16,363,649
15,697,133
13,734,601
13,256,192
8,653,348
8,242,067
7,148,283
6,895,232
- other financial assets
136,854
136,854
165,962
165,962
81,518
81,518
101,596
101,596
Financial liabilities measured 
at amortised cost
- deposits from banks 
and central banks
136,000
135,957
95,283
95,657
220,120
220,096
147,002
147,379
- borrowings from banks 
and central banks
120,612
120,065
140,419
134,020
51,106
50,813
82,797
75,152
- due to customers
22,206,310
22,194,577
20,732,722
20,746,603
12,293,708
12,292,632
11,881,563
11,892,641
- borrowings from other customers
104,519
106,912
99,718
101,649
-
-
-
-
- debt securities issued
1,608,939
1,699,477
1,338,235
1,363,301
1,608,939
1,699,477
1,338,235
1,363,301
- other financial liabilities
296,725
296,725
357,116
357,116
145,802
145,802
198,020
198,020
Loans and advances to banks
The estimated fair value of deposits is based on 
discounted cash flows using prevailing market interest 
rates for instruments with similar credit risk and 
residual maturities. The fair value of overnight deposits 
equals their carrying value.
Loans and advances to customers
The estimated fair value of loans and advances 
represents the discounted amount of estimated future 
cash flows expected to be received. Expected cash 
flows are discounted at current market rates for debts 
with similar credit risk and residual maturities to 
determine their fair value.
Deposits and borrowings
The fair value of sight deposits and overnight deposits 
equals their carrying value. However, their actual value 
for NLB Group depends on the timing and amounts of 
cash flows, current market rates, and the credit risk 
of the depository institution itself. A portion of sight 
deposits is stable, similar to term deposits. Therefore, 
their economic value for NLB Group differs from the 
carrying amount.
The estimated fair value of other deposits and 
borrowings from customers is based on discounted 
cash flows using interest rates for new deposits with 
similar residual maturities.
Debt securities measured at amortised cost and debt 
securities issued
The fair value of debt securities measured at amortised 
cost and debt securities issued is based on their quoted 
market price or value calculated by using a discounted 
cash flow method and the prevailing money market 
interest rates.
Loan commitments
For credit facilities that are drawn soon after the NLB 
Group grants loans (drawn at market rates) and loan 
commitments to those clients that are not impaired, 
the fair value is close to zero. For loan commitments 
to clients that are impaired, fair value represents the 
amount of the recognised provisions.
Other financial assets and liabilities
The carrying amount of other financial assets and 
liabilities is a reasonable approximation of their fair 
value as they mainly relate to short-term receivables 
and payables.

NLB Group 
Annual Report 2024
538
Overview 
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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Fair value hierarchy of financial instruments not measured at fair value in financial statements
in EUR thousands
31 Dec 2024
NLB Group
NLB
 
Level 1
Level 2
Level 3
Total fair value
Level 1
Level 2
Level 3
Total fair value
Financial assets measured 
at amortised cost
 
 
 
 
 
 
 
 
- debt securities
3,067,440
632,269
7,249
3,706,958
2,692,742
115,468
-
2,808,210
- loans and advances to banks
-
458,651
-
458,651
-
185,768
-
185,768
- loans and advances to customers
-
-
15,697,133
15,697,133
-
-
8,242,067
8,242,067
- other financial assets
-
-
136,854
136,854
-
-
81,518
81,518
 
 
 
 
 
 
 
Financial liabilities measured 
at amortised cost
 
 
 
 
 
 
 
- deposits from banks 
and central banks
-
135,957
-
135,957
-
220,096
-
220,096
- borrowings from banks 
and central banks
-
120,065
-
120,065
-
50,813
-
50,813
- due to customers
-
22,194,577
-
22,194,577
-
12,292,632
-
12,292,632
- borrowings from other customers
-
-
106,912
106,912
-
-
-
-
- debt securities issued
1,699,477
-
-
1,699,477
1,699,477
-
-
1,699,477
- other financial liabilities
-
-
296,725
296,725
-
-
145,802
145,802
in EUR thousands
31 Dec 2023
NLB Group
NLB
 
Level 1
Level 2
Level 3
Total fair value
Level 1
Level 2
Level 3
Total fair value
Financial assets measured 
at amortised cost
 
 
 
 
 
 
 
 
- debt securities
2,030,120
403,255
7,221
2,440,596
1,779,995
109,486
-
1,889,481
- loans and advances to banks
-
547,555
-
547,555
-
149,011
-
149,011
- loans and advances to customers
-
-
13,256,192
13,256,192
-
-
6,895,232
6,895,232
- other financial assets
-
-
165,962
165,962
-
-
101,596
101,596
 
 
 
 
 
 
 
 
Financial liabilities measured 
at amortised cost
 
 
 
 
 
 
 
 
- deposits from banks 
and central banks
-
95,657
-
95,657
-
147,379
-
147,379
- borrowings from banks 
and central banks
-
134,020
-
134,020
-
75,152
-
75,152
- due to customers
-
20,746,603
-
20,746,603
-
11,892,641
-
11,892,641
- borrowings from other customers
-
-
101,649
101,649
-
-
-
-
- debt securities issued
1,363,301
-
-
1,363,301
1,363,301
-
-
1,363,301
- other financial liabilities
-
-
357,116
357,116
-
-
198,020
198,020

NLB Group 
Annual Report 2024
539
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
6. 6.  Environmental and  
climate-related risks
The NLB Group is engaged in contributing to 
sustainable finance by incorporating environmental, 
social, and governance (ESG) risks into its business 
strategies, risk management framework, and internal 
governance arrangements. With the adoption of the 
NLB Group Sustainability programme, NLB Group 
implemented sustainability elements into its business 
model. Thus, sustainable finance integrates ESG criteria 
into the Group’s business and investment decisions for 
the lasting benefit of the Group’s clients and society. 
The NLB Group Sustainability Committee oversees 
the integration of the ESG factors to the NLB Group 
business model. 
ESG risks represent one of the risk drivers of the 
existing type of risks. The Group integrates and 
manages them within the established risk management 
framework in the areas of credit, liquidity, market, and 
operational risk. The management of ESG risks follows 
ECB and EBA guidelines, following the tendency of their 
comprehensive integration into all relevant processes.
The management of ESG risks is incorporated into 
the Group’s overall credit approval process, collateral 
management and the related credit portfolio 
management. Sustainable financing is implemented in 
accordance with the Group’s Environmental and Social 
Management System (ESMS). In addition to addressing 
ESG risks in all relevant stages of the credit-granting 
process, relevant ESG criteria were also considered in 
the collateral evaluation process.
NLB Group conducts a materiality assessment as part 
of its overall risk identification process to determine 
the level of transitional and physical risk to which the 
Group is exposed. In this process, the identification 
of environmental risk factors, relevant transmission 
channels, and their materiality and impact on the 
Group’s financial performance in short-, mid- and 
long-term periods are assessed. From the perspective 
of physical risk, the most relevant natural disasters 
are floods, landslides, and drought, while hail and 
windstorms are also frequent, but less material. Despite 
this, the Group can expect its impact to increase 
in the long run if no adequate policy changes are 
implemented in a timely manner. Chronic risk is not 
determined as a material risk. 
On the portfolio level, the Group does not face 
any large concentration towards specific NACE 
industrial sectors exposed to climate risk, with the 
role of transitional risk being more prevalent. Based 
on the industry segmentation of the portfolio and 
corresponding emissions, the Group has a relatively 
low exposure to emission-intensive sectors in its 
corporate clients’ businesses. The Group does not 
finance companies that extract fossil fuels or operate 
coal-fired power plants as part of its strategy. 
Moreover, as a UN Net-Zero Banking Alliance member, 
the Bank pledged to align its lending and investment 
portfolio with net-zero emissions by 2050. In its initial 
round of NZBA targets, NLB Group has focused on fossil 
fuel-based and highly energy-intensive sectors (power 
generation and iron and steel) and other sectors 
where the Bank has substantial emissions and/or 
exposure and available data. These include residential 
mortgages and commercial real estate. Activities for 
setting a second round of NZBA targets for sectors such 
as transport and agriculture are underway.
An internal ESG stress-testing concept to identify the 
most relevant financial vulnerabilities stemming from 
transitional and physical climate risks was established, 
which was further revised and enhanced by 
considering disposable ESG-related data. The results of 
the climate stress tests showed no material impacts on 
the Group’s capital and liquidity positions. Besides, in 
2024, the Group was also included in the ECB Stress test 
exercise – the 2024 EBA Fit-for-55 climate risk scenario 
analysis. By performing this exercise, the ECB assessed 
how banks are prepared to deal with financial and 
economic shocks from climate risk.
6. 7.  Offsetting financial assets and 
financial liabilities
NLB Group has entered into bilateral foreign exchange 
netting arrangements with certain banks and 
corporates. Cash flows from such transactions that are 
due on the same day in the same currency, are settled 
on a net basis, i.e., a single cash flow for each currency. 
The settlement of all interest rates derivatives is also 
carried out by netting of both legs of transaction. Assets 
and liabilities related to these netting arrangements 
are not presented in a net amount in the statement of 
financial position because netting rules apply to cash 
flows and not to the entire financial instrument. 
NLB Group also holds certain standardised derivatives 
(some interest rate swaps) with a clearing house or 
central counterparty. A system of daily margins assures 
the mitigation and collateralisation of exposures, as well 
as the daily settlement of cash flows for each currency.
All derivatives are conducted under the conditions of 
signed Master Agreements (MA), with international 
banks. The ISDA MA is in place along with CSA annex 
and for corporates domestic MA is in place, which 
enable daily evaluation and exchange of margining.

NLB Group 
Annual Report 2024
540
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB Group
31 Dec 2024
Amounts not set off in the statement of financial position
Financial assets/liabilities
Gross amounts 
of recognised 
financial assets/
liabilities
Impact of 
master netting 
agreements
Financial 
instruments 
collateral
Net amount
Derivatives - assets 
86,653
5,359
79,335
1,958
Derivatives - liabilities
10,583
5,014
518
5,051
in EUR thousands
 
NLB Group
31 Dec 2023
Amounts not set off in the statement of financial position
Financial assets/liabilities
Gross amounts 
of recognised 
financial assets/
liabilities
Impact of 
master netting 
agreements
Financial 
instruments 
collateral
Net amount
Derivatives - assets 
63,283
4,992
52,103
6,188
Derivatives - liabilities
16,714
4,992
1,563
10,159
in EUR thousands
 
NLB
31 Dec 2024
Amounts not set off in the statement of financial position
Financial assets/liabilities
Gross amounts 
of recognised 
financial assets/
liabilities
Impact of 
master netting 
agreements
Financial 
instruments 
collateral
Net amount
Derivatives - assets 
89,397
5,681
79,335
4,381
Derivatives - liabilities
11,238
5,336
518
5,384
in EUR thousands
 
NLB
31 Dec 2023
Amounts not set off in the statement of financial position
Financial assets/liabilities
Gross amounts 
of recognised 
financial assets/
liabilities
Impact of 
master netting 
agreements
Financial 
instruments 
collateral
Net amount
Derivatives - assets 
65,551
5,013
54,346
6,192
Derivatives - liabilities
18,929
5,013
1,563
12,353
NLB Group and NLB have no financial assets/liabilities 
set off in the statement of financial position.

NLB Group 
Annual Report 2024
541
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
7.  Analysis by Segment for NLB Group
a) Segments
in EUR thousands
 
NLB Group
2024
Retail Banking 
in Slovenia
Corporate and 
Investment Banking 
in Slovenia
Strategic 
Foreign 
Markets
Financial 
Markets in 
Slovenia
Non-Core 
Members
Other 
activities
Unallocated
Total
Total net income
448,318
178,806
619,035
(823)
1,282
10,917
-
1,257,535
 Net income from external customers
275,938
222,584
627,179
105,582
565
12,962
-
1,244,810
 Intersegment net income
172,380
(43,778)
(8,144)
(106,405)
717
(2,045)
-
12,725
Net interest income
325,249
131,729
483,131
(4,064)
924
(2,808)
-
934,161
 Net interest income from external customers
157,483
180,490
492,294
104,083
407
(596)
-
934,161
 Intersegment net interest income
167,766
(48,761)
(9,163)
(108,147)
517
(2,212)
-
-
Administrative expenses
(160,250)
(69,651)
(252,733)
(12,043)
(7,355)
(53,417)
-
(555,449)
Depreciation and amortisation
(15,600)
(6,397)
(32,417)
(818)
(237)
(4,019)
-
(59,488)
Reportable segment profit/(loss) before 
impairment and provision charge
272,468
102,758
333,885
(13,684)
(6,310)
(46,519)
-
642,598
Other net gains/(losses) from equity 
investments in associates and joint ventures 
2,990
-
-
-
-
-
2,990
Impairment and provisions charge
(28,118)
(7,576)
4,073
(706)
2,174
(7,286)
-
(37,439)
Profit/(loss) before income tax
247,340
95,182
337,958
(14,390)
(4,136)
(53,805)
-
608,149
 Owners of the parent
247,340
95,182
322,277
(14,390)
(4,136)
(53,805)
-
592,468
 Non-controlling interests
-
-
15,681
-
-
-
-
15,681
Income tax
(77,916)
(77,916)
Profit for the year
 
 
 
 
 
 
 
514,552
Reportable segment assets
4,748,021
3,911,138
12,454,973
6,390,862
28,658
487,054
-
28,020,706
Investments in associates and joint ventures
14,661
-
-
-
-
-
-
14,661
Reportable segment liabilities
9,879,695
2,428,556
10,407,559
1,789,151
2,312
230,049
-
24,737,322
Additions to non-current assets
35,099
11,939
41,496
807
2
4,048
-
93,391

NLB Group 
Annual Report 2024
542
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
 
NLB Group
2023
Retail Banking 
in Slovenia
Corporate and 
Investment Banking 
in Slovenia
Strategic 
Foreign 
Markets
Financial 
Markets in 
Slovenia
Non-Core 
Members
Other 
activities
Unallocated
Total
Total net income
366,988
149,184
541,624
40,437
(131)
5,574
-
1,103,676
 Net income from external customers
246,811
204,868
541,098
95,748
(578)
5,349
-
1,093,296
 Intersegment net income
120,177
(55,684)
526
(55,311)
447
225
-
10,380
Net interest income
264,707
106,462
423,249
37,752
1,540
(376)
-
833,334
 Net interest income from external customers
147,803
161,103
429,464
94,023
1,444
(503)
-
833,334
 Intersegment net interest income
116,904
(54,641)
(6,215)
(56,271)
96
127
-
-
Administrative expenses
(141,132)
(63,955)
(223,239)
(9,202)
(13,230)
(12,740)
-
(463,498)
Depreciation and amortisation
(12,675)
(6,240)
(27,990)
(689)
(508)
(635)
-
(48,737)
Reportable segment profit/(loss) before 
impairment and provision charge
213,181
78,989
290,395
30,546
(13,869)
(7,801)
-
591,441
Other net gains/(losses) from equity 
investments in associates and joint ventures 
1,072
-
-
-
-
-
1,072
Impairment and provisions charge
(32,592)
7,909
1,124
4,757
3,729
973
-
(14,100)
Profit/(loss) before income tax
181,661
86,898
291,519
35,303
(10,140)
(6,828)
-
578,413
 Owners of the parent
181,661
86,898
278,896
35,303
(10,140)
(6,828)
-
565,790
 Non-controlling interests
-
-
12,623
-
-
-
-
12,623
Income tax
(15,090)
(15,090)
Profit for the year
 
 
 
 
 
 
 
550,700
Reportable segment assets
3,778,767
3,376,370
11,058,835
7,232,457
47,097
435,940
-
25,929,466
Investments in associates and joint ventures
12,519
-
-
-
-
-
-
12,519
Reportable segment liabilities
9,381,016
2,512,801
9,329,079
1,540,000
3,419
227,680
-
22,993,995
Additions to non-current assets
19,775
9,826
40,239
505
4
4,099
-
74,448
Segment reporting is presented in accordance with the 
strategy on the basis of the organisational structure 
used in management reporting of NLB Group’s results. 
NLB Group’s segments are business units that focus on 
different customers and markets. They are managed 
separately because each business unit requires 
different strategies and service levels.
The business activities of the parent bank (NLB) are 
divided into several segments. Interest income and 
expenses are reallocated between segments on the basis 
of fund transfer prices (FTP). Other NLB Group members 
are, based on their business activity, included in only one 
segment except NLB Lease&Go, leasing, Ljubljana and 
Summit Leasing Slovenija, which are according to their 
business activities divided into two segments.
N Banka is included as an independent legal entity in 
segment analysis for the year 2023 until 1 September 
2023, when the legal and operational merger between 
N Banka and NLB was successfully completed.
The segments of NLB Group are divided into core and 
non-core segments. 
The core segments are the following: 
• Retail Banking in Slovenia covers individuals and micro 
companies, asset management (NLB Skladi, Ljubljana), 
and the part of NLB Lease&Go, leasing, Ljubljana and 
Summit Leasing Slovenija, Ljubljana operating with 
retail clients, as well as the part of the result of the 
associated company Bankart. 
• Corporate and Investment Banking in Slovenia covers 
Key Corporate Clients, SMEs, Cross-Border Corporate 
Financing, Investment Banking and Custody, Trade 
finance, Restructuring and Workout, and the part of 
NLB Lease&Go, leasing, Ljubljana, and Summit Leasing 
Slovenija, Ljubljana operating with corporate clients. 
• Strategic Foreign Markets consist of strategic banks in 
the Group operating in the strategic markets (Serbia, 
North Macedonia, Bosnia and Herzegovina, Kosovo, 
and Montenegro), as well as the investment companies 
NLB Fondovi, Skopje and NLB Fondovi, Beograd, NLB 
DigIT, Beograd, and leasing companies NLB Lease&Go 
Skopje, NLB Lease&Go leasing Beograd, and Mobil 
Leasing, Zagreb.
• Financial Markets in Slovenia include treasury 
activities and trading with financial instruments, 
while also presenting the results of asset and liability 
management (ALM). 
• Other activities include categories whose operating 
results cannot be allocated to specific segments, 
as well as NLB Cultural Heritage Management 
Institute, Real Estate entities from 2024 (the latter 
were previously in the non-core segment) and newly 
established company NLB Car&Go, Ljubljana.
Non-Core Members include the operations of non-core 
NLB Group members, i.e. entities in liquidation, LHB, NLB 
Srbija, NLB Crna Gora, and SLS HOLDCO, Ljubljana.
NLB Group is primarily a financial group, and net 
interest income represents the majority of its net 
revenues. NLB Group’s main indicator of a segment’s 
efficiency is net profit before tax. No revenues were 
generated from transactions with a single external 
customer that would amount to 10% or more of NLB 
Group’s revenues.

NLB Group 
Annual Report 2024
543
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
b) Geographical information
Geographical analysis includes a breakdown of items 
with respect to the country in which individual NLB 
Group entities are located.
in EUR thousands
 
Revenues
Net income
Profit/(loss) before income tax
Income tax
NLB Group
2024
2023
2024
2023
2024
2023
2024
2023
Slovenia
872,734
729,170
617,297
556,854
250,734
275,533
(35,689)
19,447
South East Europe
770,095
663,042
626,954
538,752
356,653
305,507
(42,196)
(34,525)
Bosnia and Herzegovina
119,925
104,460
100,789
85,158
47,928
40,677
(3,913)
(3,467)
Croatia
2,914
-
3,039
(557)
189
(527)
(336)
-
Kosovo
78,396
68,279
61,730
56,374
40,786
39,797
(3,924)
(3,995)
Montenegro
68,936
62,625
56,720
51,658
33,562
32,032
(4,989)
(5,502)
North Macedonia
126,627
111,599
105,436
90,233
76,479
49,895
(9,903)
(4,910)
Serbia
373,297
316,079
299,240
255,886
157,709
143,633
(19,131)
(16,651)
Western Europe
209
103
559
(2,310)
762
(2,627)
(31)
(12)
Germany
-
-
29
51
(160)
(402)
-
-
Switzerland
209
103
530
(2,361)
922
(2,225)
(31)
(12)
Total
1,643,038
1,392,315
1,244,810
1,093,296
608,149
578,413
(77,916)
(15,090)
The column ‘Revenues’ includes interest and similar 
income, dividend income, and fee and commission 
income.
The column ‘Net Income’ includes net interest income, 
dividend income, net fee and commission income, the 
net effect of financial instruments, foreign exchange 
translation, the effect on the derecognition of assets, 
net operating income, cash contribution to resolution 
funds and deposit guarantee schemes, gains less losses 
from modification of financial assets, and gain less 
losses from non-current assets held for sale.
in EUR thousands
   
Non-current assets
Total assets
Number of employees
NLB Group
 
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
31 Dec 2024
31 Dec 2023
Slovenia
212,961
160,574
15,554,251
14,851,067
2,856
2,689
South East Europe
238,335
223,185
12,462,052
11,072,317
5,464
5,291
Bosnia and Herzegovina
40,195
38,861
2,156,231
1,934,891
1,025
990
Croatia
4,490
-
125,708
1,194
41
1
Kosovo
13,571
13,810
1,426,811
1,229,426
478
468
Montenegro
24,522
23,163
956,080
928,913
410
390
North Macedonia
36,567
34,276
2,168,629
1,895,297
995
962
Serbia
118,990
113,075
5,628,593
5,082,596
2,515
2,480
Western Europe
10
27
19,064
18,601
2
2
Germany
10
27
516
552
-
-
Switzerland
-
-
18,548
18,049
2
2
Total
 
451,306
383,786
28,035,367
25,941,985
8,322
7,982

NLB Group 
Annual Report 2024
544
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
The table below presents data on NLB Group 
members before intercompany eliminations and 
consolidation journals:
in EUR thousands
 
Revenues
Net income
Profit/(loss) before 
income tax
Income tax
NLB Group
2024
2023
2024
2023
2024
2023
2024
2023
Slovenia
1,155,998
909,550
860,643
704,971
525,573
511,693
(34,802)
28,958
South East Europe
780,300
670,510
621,072
542,776
359,168
308,129
(42,497)
(34,879)
Bosnia and Herzegovina
121,307
105,503
98,514
83,567
47,807
40,555
(3,913)
(3,467)
Croatia
2,914
-
1,672
(385)
277
(366)
(352)
-
Kosovo
78,654
68,468
59,608
55,182
40,952
39,963
(3,924)
(3,995)
Montenegro
71,505
64,729
56,360
50,465
33,557
32,836
(4,989)
(5,502)
North Macedonia
127,080
111,933
102,660
86,612
77,081
48,822
(9,903)
(4,910)
Serbia
378,840
319,877
302,258
267,335
159,494
146,319
(19,416)
(17,005)
Western Europe
216
118
490
(2,467)
766
(2,711)
(31)
(12)
Germany
-
-
29
51
(160)
(402)
-
-
Switzerland
216
118
461
(2,518)
926
(2,309)
(31)
(12)
Total
1,936,514
1,580,178
1,482,205
1,245,280
885,507
817,111
(77,330)
(5,933)

NLB Group 
Annual Report 2024
545
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
8.  Related-Party 
Transactions
A related party is a person or entity that is related to 
NLB Group in such a manner that it has control or joint 
control, has a significant influence, or is a member of 
the key management personnel of the reporting entity. 
Related parties of NLB Group and NLB include: key 
management personnel (Management Board, other 
key management personnel and their family members); 
the Supervisory Board; companies in which members of 
the Management Board, key management personnel, 
or their family members have control, joint control, or 
a significant influence; or a major shareholder of NLB 
with significant influence, subsidiaries, associates, and 
joint ventures.
Related-party transactions with Management Board 
and other key management personnel, their family 
members and companies these related parties have 
control, joint control, or significant influence
A number of banking transactions are entered into 
with related parties within regular course of business. 
The volume of related-party transactions and the 
outstanding balances are as follows:
in EUR thousands
NLB Group
Management Board and other  
Key management personnel
Family members of the  
Management Board and other  
key management personnel
Companies in which members 
of the Management Board, key 
management personnel or their 
family members have control, joint 
control, or a significant influence
Supervisory Board
 
2024
2023
2024
2023
2024
2023
2024
2023
Loans issued
Balance at 1 January
1,855
2,173
444
469
-
-
24
54
Increase
1,663
1,214
326
307
-
-
88
46
Decrease
(1,456)
(1,532)
(273)
(332)
-
-
(83)
(76)
Balance at 31 December
2,062
1,855
497
444
-
-
29
24
Interest income
65
57
18
17
-
-
1
1
Deposits received
Balance at 1 January
2,367
2,556
1,153
926
272
218
417
348
Increase
4,742
2,617
1,036
1,440
539
496
1,081
407
Decrease
(4,476)
(2,806)
(1,132)
(1,213)
(335)
(442)
(1,232)
(338)
Balance at 31 December
2,633
2,367
1,057
1,153
476
272
266
417
Interest expenses
(33)
(33)
(7)
(6)
-
-
(4)
(5)
Other financial assets
1
-
-
-
-
-
-
-
Other financial liabilities
1
1
-
-
6
12
-
-
Other financial liabilities 
measured at fair value through 
profit or loss (note 2.32.)
4,960
2,075
-
-
-
-
-
-
Other operating liabilities
15,028
11,066
-
-
-
-
-
-
Guarantees issued and 
loan commitments
302
287
79
64
-
-
23
14
Fee income
22
19
9
8
3
3
1
1
Other income
21
16
-
-
-
-
-
-
Other expenses
-
-
-
-
(122)
(94)
(1)
(1)

NLB Group 
Annual Report 2024
546
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
NLB
Management Board and other Key 
management personnel
Family members of the Management 
Board and other key management 
personnel
Companies in which members 
of the Management Board, key 
management personnel or their 
family members have control, joint 
control or a significant influence
Supervisory Board
 
2024
2023
2024
2023
2024
2023
2024
2023
Loans issued
Balance at 1 January
1,854
2,172
444
469
-
-
24
54
Increase
1,648
1,203
326
307
-
-
88
46
Decrease
(1,440)
(1,521)
(273)
(332)
-
-
(83)
(76)
Balance at 31 December
2,062
1,854
497
444
-
-
29
24
Interest income
65
57
18
17
-
-
1
1
Deposits received
Balance at 1 January
2,357
2,536
1,153
926
272
218
417
348
Increase
4,672
2,555
1,036
1,440
539
496
1,081
407
Decrease
(4,396)
(2,734)
(1,132)
(1,213)
(335)
(442)
(1,232)
(338)
Balance at 31 December
2,633
2,357
1,057
1,153
476
272
266
417
Interest expenses
(33)
(33)
(7)
(6)
-
-
(4)
(5)
Other financial assets
1
-
-
-
-
-
-
-
Other financial liabilities
1
1
-
-
6
12
-
-
Other financial liabilities 
measured at fair value through 
profit or loss (note 2.32.)
4,960
1,975
-
-
-
-
-
-
Other operating liabilities
15,014
11,080
-
-
-
-
-
-
Guarantees issued and 
loan commitments
295
279
79
64
-
-
23
14
Fee income
22
19
9
8
3
3
1
1
Other income
21
16
-
-
-
-
-
-
Other expenses
-
-
-
-
(122)
(94)
(1)
(1)
Key management compensation
The remuneration for the 2024 for the members of the 
Supervisory Board of NLB d.d. and the Management 
Board of NLB d.d. is regulated in Remuneration Policy 
for the Members of the Supervisory Board of NLB d.d. 
and the Members of the Management Board of NLB 
d.d. The remuneration for the identified employees and 
other employees is regulated in Remuneration Policy for 
employees of NLB d.d. and NLB Group.
In the Remuneration Policy and based thereon and in 
accordance with Commission Delegated regulation (EU) 
2021/923, the Bank designates identified employees. 
In designating identified employees, the internal 
organisation and the nature, scope, and complexity 
of the Bank’s activities are taken into account. The 
criteria fully take into account the risks that the Bank 
or the NLB Group is or could be exposed to its given 
risk profile and risk appetite. As identified employees 
under the Remuneration Policy are identified members 
of the Bank’s Supervisory Board, members of the Bank’s 
Management Board, senior management, and other 
identified employees identified as identified employees 
on the basis of the Bank’s annual self-assessment.
Members of the Supervisory Board may, in relation to 
their function of a member of the Supervisory Board, 
receive only remuneration that is compliant with the 
relevant resolutions of the Bank’s General Meeting. 
The Supervisory Board members are entitled to a 
remuneration for performing their function for their 
membership in the Supervisory Board of the Bank and 
the committees of the Supervisory Board of the Bank, 
which are determined in accordance with respective 
applicable resolution by the General Meeting of the 
Bank, and to reimbursement of travel expenses and 
accommodation costs up to the amount provided by the 
regulations governing reimbursement of costs related to 
work and other income not included in the tax base.
The Bank’s General Meeting may determine and change 
the remuneration of the members of the Supervisory 
Board independently from the Remuneration Policy, and 
may change, repeal, or replace any of its resolutions in 
relation to the remuneration of the Supervisory Board 
members at any time, or adopt a new resolution in 
relation to the remuneration of the Supervisory Board 
members. The last changes of the remuneration of 
members of the Supervisory Board were adopted at the 
General Meeting of NLB d.d. 19 June 2023.
The performance of Management Board Members 
is defined by financial and non-financial criteria. In 
addition to the salary determined in their employment 
contract, other income and reimbursement of 
costs and other benefits, they are also entitled to a 
Performance Bonus which is divided into a short-term 
incentive (hereinafter: ‘STI’) and a long-term incentive 
(hereinafter: ‘LTI’). The Short-term Performance Criteria 
for STI and LTI consists of the financial goals of NLB 

NLB Group 
Annual Report 2024
547
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Group, the goals in the areas covered by the individual 
Management Board Member, and the personal goals. To 
determine the performance of and individual member 
of the Management Board during the Subsequent 
Performance Period (LTI), the following targets are used: 
a) relative total shareholder return (RTSR); and b) goals 
that derive from the Bank’s long term strategy and that 
are related to the sustainability and development of the 
Bank and are linked to the promotion of organisational 
culture, employee development and customer relations 
(only for the chief risk officer the cost of risk are included 
in the targets).
The objectives and performance assessment criteria 
for STI and LTI of each member of the Management 
Board shall be determined each year by the 
Supervisory Board NLB d.d. at the time of adoption of 
the Bank’s annual business plan. Also, the Supervisory 
Board of NLB d.d. confirms the objectives of the heads 
of control or supervisory functions and financial 
targets of NLB d.d. The objectives and performance 
assessment criteria for the identified employees are 
determined by the Management Board.
Management Board members are entitled to a STI 
in the amount of a maximum of nine average gross 
monthly salaries of each member of the Management 
Board, and LTI for a single accrual period, which can 
amount to a maximum of three average gross monthly 
salaries of each member of the Management Board.
Other identified employees are entitled to a variable 
part of remuneration according to the category 
of employee in the maximum amount of three to 
six salaries. Key management shall be entitled to 
a variable part of the performance benefit only in 
proportional part to the actual period of employment 
(duration of the term of office) of the Bank during the 
period to which the variable part of the performance 
benefit relates.
The non-deferred part of variable remuneration is 
paid no later than three months after the adoption 
of the Annual Report of NLB Group for the business 
year to which the variable remuneration relates. 
Variable remuneration part of payment of an identified 
employee is awarded and paid in cash without deferral, 
provided that the amount does not exceed EUR 50 
thousand or/and is higher than one-third of his/her 
total remuneration for each financial year, and if this is 
permissible in accordance with the relevant regulation.
If the variable remuneration part of payment of an 
identified employee exceeds EUR 50 thousand or/and 
is higher than one-third of his/her total remuneration 
for each financial year and if this is permissible in 
accordance with the relevant regulation, then at least 
50% of the variable remuneration must consist of 
instruments. The part of the variable remuneration of 
an identified employee consisting of instruments shall 
be awarded and paid under the terms and conditions 
in the valid Remuneration Policy in instruments whose 
value is based on the value of the share of NLB d.d. The 
instrument gives its holder yields equal to the dividends 
the NLB d.d.’s share gives its holder. 
The deferred part of the variable part of the salary must 
be deferred for a period of at least five years of the 
day on which the non-deferred part of such variable 
remuneration is paid, and it is paid in proportional 
shares (in fifths), according to the relevant legislation. 
The table below shows payments in presented periods:
in EUR thousands
 NLB Group and NLB
Management Board
Other key management 
personnel
Supervisory Board
 
2024
2023
2024
2023
2024
2023
Short-term benefits
3,678
3,076
7,550
6,604
775
728
Cost refunds
9
9
115
112
89
104
Long-term bonuses:
 - severance pay
-
-
189
120
-
-
 - other benefits
17
53
178
163
-
-
 - variable part of payments
901
299
2,346
1,252
-
-
Total
4,605
3,437
10,378
8,251
864
832
Short-term benefits include: 
- monetary benefits (gross salaries, supplementary 
insurance, holiday allowances, and other bonuses);
- non-monetary benefits (company cars, health care, 
residential facilities, etc.).
The reimbursement of cost comprises food allowances, 
travel expenses, and use of own resources.

NLB Group 
Annual Report 2024
548
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Payments to individual members of the Management Board 
in EUR
Member/Mandate
 
2024
2023
Blaž Brodnjak
Short-term benefits:
01.12.2012
 - gross salary and holiday allowance
753,098
662,159
 - benefits and other short-term bonuses
14,405
9,040
Costs refunds
1,452
1,490
Long-term bonuses:
 - other benefits
2,904
2,904
 - variable part of payments
241,055
92,854
 
Total
1,012,914
768,447
Peter Andreas Burkhardt 
Short-term benefits:
18.09.2013
 - gross salary and holiday allowance
678,405
552,167
 - benefits and other short-term bonuses
48,283
46,318
Costs refunds
1,504
1,540
Long-term bonuses:
 - other benefits
2,904
3,364
 - variable part of payments
210,292
83,480
 
Total
941,387
686,869
Archibald Kremser
Short-term benefits:
31.07.2013
 - gross salary and holiday allowance
718,973
632,159
 - benefits and other short-term bonuses
35,699
33,364
Costs refunds
1,434
1,324
Long-term bonuses:
 - other benefits
2,904
3,364
 - variable part of payments
229,865
88,539
 
Total
988,875
758,750
Antonio Argir
Short-term benefits:
28.04.2022
 - gross salary and holiday allowance
453,128
352,909
 - benefits and other short-term bonuses
56,206
64,854
Costs refunds
1,431
1,515
Long-term bonuses:
 - other benefits
2,904
37,140
 - variable part of payments
73,114
34,047
 
Total
586,783
490,465
Andrej Lasič
Short-term benefits:
28.04.2022
 - gross salary and holiday allowance
453,128
352,909
 - benefits and other short-term bonuses
1,364
3,756
Costs refunds
1,387
1,469
Long-term bonuses:
 - other benefits
2,904
3,364
 - variable part of payments
73,114
34,047
 
Total
531,897
395,545
Hedvika Usenik
Short-term benefits:
28.04.2022
 - gross salary and holiday allowance
453,128
352,909
 - benefits and other short-term bonuses
12,336
13,234
Costs refunds
1,325
1,507
Long-term bonuses:
 - other benefits
2,904
2,904
 - variable part of payments
73,114
34,047
 
Total
542,807
404,601

NLB Group 
Annual Report 2024
549
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Payments to individual members of the Supervisory Board
in EUR
Member/Mandate
 
2024
2023
Primož Karpe
Annual compensation
110,400
103,680
11.02.2016
Other bonuses - benefit
292
279
 
Costs refunds
12,364
9,300
David Eric Simon
Annual compensation
43,211
87,480
04.08.2016 - 17.06.2024
Other bonuses - benefit
-
279
 
Costs refunds
9,534
13,162
Shrenik Dhirajlal Davda
Annual compensation
103,500
83,683
10.06.2019
Other bonuses - benefit
292
279
 
Costs refunds
13,300
19,444
Mark William Lane Richards
Annual compensation
93,150
87,480
10.06.2019
Other bonuses - benefit
292
279
 
Costs refunds
11,984
18,141
Verica Trstenjak
Annual compensation
38,410
73,254
15.06.2020 - 17.06.2024
Other bonuses - benefit
-
279
 
Costs refunds
1,048
3,490
Sergeja Kočar
Annual compensation
34,572
23,659
17.06.2020
Other bonuses - benefit
292
279
 
Costs refunds
4,115
1,017
Islam Osama Bahgat Zekry
Annual compensation
82,800
77,760
14.06.2021
Other bonuses - benefit
292
279
 
Costs refunds
10,621
17,656
Tadeja Žbontar Rems
Annual compensation
54,265
44,774
22.01.2021
Other bonuses - benefit
292
279
 
Costs refunds
1,292
309
Cvetka Selšek
Annual compensation
86,020
30,102
15.08.2023
Other bonuses - benefit
292
279
 
Costs refunds
2,431
2,580
André Marc Richard 
Prudent Toccanier
Annual compensation
93,150
33,063
15.08.2023
Other bonuses - benefit
292
279
 
Costs refunds
11,126
6,773
Luka Vesnaver
Annual compensation
20,930
-
30.09.2024
Other bonuses - benefit
292
-
 
Costs refunds
1,463
-
Natalia Olegovna Ansell
Annual compensation
12,190
-
08.11.2024
Other bonuses - benefit
-
-
 
Costs refunds
9,660
-
Gregor Rok Kastelic
Annual compensation
-
38,025
10.06.2019 - 19.06.2023
Other bonuses - benefit
-
-
 
Costs refunds
-
4,527
Andreas Klingen
Annual compensation
-
42,250
22.06.2015 - 19.06.2023
Other bonuses - benefit
-
-
 
Costs refunds
-
7,917

NLB Group 
Annual Report 2024
550
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Related-party transactions with subsidiaries, associates, and joint ventures
in EUR thousands
NLB Group
Associates
Joint ventures
 
2024
2023
2024
2023
Loans issued
 
 
 
 
Balance at 1 January
10
1,057
-
201
Increase
119
1,161
-
2
Decrease
(117)
(2,208)
-
(203)
Balance at 31 December
12
10
-
-
Interest income
-
63
-
1
Impairment
-
825
-
6
Deposits received
Balance at 1 January
6,168
5,375
1,451
3,071
Effects of translation of foreign operations to presentation currency 
-
-
4
(3)
Increase
6,753
10,378
3,338
6,902
Decrease
(2,588)
(9,585)
(3,197)
(8,519)
Balance at 31 December
10,333
6,168
1,596
1,451
Interest expenses
-
-
(48)
(36)
Other financial assets
7
7
-
1
Other financial liabilities
1,642
1,460
-
-
Guarantees issued and loan commitments
28
30
-
-
Income/(expenses) provisions for guaranties and commitments
-
2
-
-
Fee income
8
8
-
-
Fee expenses
(18,891)
(16,167)
-
-
Other income
42
53
5
5
Other expenses
(827)
(1,174)
-
-

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Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
in EUR thousands
NLB
Subsidiaries
Associates
Joint ventures
 
2024
2023
2024
2023
2024
2023
Loans issued
Balance at 1 January
458,684
337,900
10
982
-
201
Increase
1,466,812
660,088
119
1,161
-
2
Decrease
(575,225)
(539,304)
(117)
(2,133)
-
(203)
Balance at 31 December
1,350,271
458,684
12
10
-
-
 of which at amortised cost
1,345,680
450,213
12
10
-
-
 of which at fair value through profit or loss
4,591
8,471
-
-
-
-
Interest income
38,472
19,938
-
63
-
1
Impairment
(1,651)
11
-
861
-
6
Valuation
658
1,231
-
-
-
-
Deposits
Balance at 1 January
21,762
223,492
-
-
-
-
Increase
1,646,007
1,120,256
-
-
-
-
Decrease
(1,605,441)
(1,321,986)
-
-
-
-
Balance at 31 December
62,328
21,762
-
-
-
-
Interest income
1,337
985
-
-
-
-
Impairment
-
43
-
-
-
-
Other equity instruments
Balance at 1 January
-
-
-
-
-
-
Increase
19,930
-
-
-
-
-
Balance at 31 December
19,930
-
-
-
-
-
Loans received
 
 
 
 
 
 
Balance at 1 January
-
13,001
-
-
-
-
Increase
330,057
36,887
-
-
-
-
Decrease
(330,057)
(49,888)
-
-
-
-
Balance at 31 December
-
-
-
-
-
-
Interest expenses
(1,924)
(24)
-
-
-
-
Deposits received
Balance at 1 January
104,949
165,778
6,168
5,375
395
40
Increase
93,033,722
87,107,211
6,753
10,378
94
418
Decrease
(92,978,089)
(87,168,040)
(2,588)
(9,585)
(56)
(63)
Balance at 31 December
160,582
104,949
10,333
6,168
433
395
Interest expenses
(6,136)
(5,205)
-
-
-
-
Derivatives
Fair value
2,090
54
-
-
-
-
Contractual amount
206,739
298,290
-
-
-
-
Interest income
101
25
-
-
-
-
Interest expenses
(474)
(208)
-
-
-
-
Other financial assets
3,092
2,058
7
7
-
-
Impairment
-
3
-
-
-
-
Other financial liabilities
4,545
4,615
1,394
1,340
-
-
Guarantees issued and loan commitments
100,348
87,094
28
30
-
-
Income/(expenses) provisions for guaranties and commitments
120
(76)
-
2
-
-
Received loan commitments and financial guarantees
11,103
10,741
-
-
-
-
Fee income
15,309
10,632
8
8
-
-
Fee expenses
(4)
(5)
(15,240)
(12,698)
-
-
Other income
2,366
1,959
42
43
2
2
Other expenses
(6,352)
(5,087)
(820)
(1,137)
-
-
Gains less losses from financial assets and liabilities held for trading
2,811
(1,898)
-
-
-
-

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Annual Report 2024
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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
Related-party transactions with major shareholder with significant influence
The volumes of related party transactions with major shareholder are as follows: 
in EUR thousands
 
NLB Group
NLB
 
2024
2023
2024
2023
Loans issued
Balance at 1 January
13,384
17,595
13,384
17,595
Increase
2,670
2,731
2,670
2,731
Decrease
(1,941)
(6,942)
(1,941)
(6,942)
Balance at 31 December
14,113
13,384
14,113
13,384
Interest income
-
713
-
713
Investments in securities
Balance at 1 January
577,529
564,287
516,926
473,389
Exchange difference on opening balance
103
(27)
-
-
Acquisition of subsidiaries 
-
-
-
33,617
Increase
448,959
550,561
393,686
409,682
Decrease
(287,713)
(548,065)
(209,996)
(410,346)
Valuation
9,583
10,773
8,341
10,584
Balance at 31 December
748,456
577,529
708,957
516,926
Interest income
12,825
7,131
11,543
5,692
Interest expenses
-
(21)
-
(21)
Other financial assets
113
65
113
65
Other financial liabilities
60
20
60
20
Guarantees issued and loan commitments
1,681
1,466
1,681
1,466
Fee income
1,174
574
1,174
574
Fee expenses
(27)
(28)
(27)
(28)
Other income
250
272
250
272
Other expenses
(5)
(5,009)
(5)
(5,009)
Gains less losses from financial assets and liabilities not measured at fair value through profit or loss
-
(656)
-
(656)
Gains less losses from financial assets and liabilities held for trading
19
-
19
-

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Annual Report 2024
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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Group and NLB disclose all transactions with 
the major shareholder with significant influence. 
For transactions with other government-related 
entities, NLB Group discloses individually significant 
transactions with exposure above EUR 40 million and 
their business accounts balances.
in EUR thousands
NLB Group and NLB
Amount of significant transactions 
concluded during the year
Number of significant transactions 
concluded during the year
 
2024
2023
2024
2023
Guarantees issued and loan commitments
-
50,000
-
1
in EUR thousands
NLB Group and NLB
Year-end balance of all  
significant transactions
Number of significant transactions  
at year-end
 
2024
2023
2024
2023
Loans
386,762
406,005
6
10
Debt securities measured at amortised cost
63,912
64,132
1
1
Borrowings, deposits and business accounts
40,159
30,399
1
3
Guarantees issued and loan commitments
105,546
152,500
3
2
in EUR thousands
NLB Group and NLB
Effects in income statement  
during the year
 
2024
2023
Interest income from loans
16,364
18,489
Fees and commissions income 
55
51
Interest income from debt securities measured at amortised cost and net valuation effects from hedge accounting
2,151
2,411
	

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Annual Report 2024
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SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
9.  Events After the 
Reporting Date
Senior Preferred Bonds
On January 21, 2025, NLB issued senior preferred bonds 
in a total nominal value of EUR 500 million, 4NC3 tenor, 
and ISIN code XS2972971399.
Subordinated Bonds
On February 5, 2025, NLB conducted a tender offer 
for the repurchase of outstanding Tier 2 subordinated 
bonds, with approaching call dates and ISIN code 
XS2113139195, in the amount of EUR 10.5 million.

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Annual Report 2024
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Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Group Directory
Nova Ljubljanska banka d. d. , Ljubljana
Trg republike 2
1000 Ljubljana, Slovenia
Tel: +386 1 476 39 00, +386 1 477 20 00
E-mail: info@nlb.si
www.nlb.si
Slovenian network
Area Branch Ljubljana
Trg republike 2
1000 Ljubljana, Slovenia
Area Branch Northwest and Central Slovenia
Ljubljanska cesta 62
1230 Domžale, Slovenia
Area Branch East Slovenia
Titova cesta 2
2000 Maribor, Slovenia
Area Branch Northeast Slovenia
Rudarska cesta 3
3320 Velenje, Slovenia
Area Branch Southeast Slovenia
Seidlova cesta 3
8000 Novo mesto, Slovenia
Area Branch Southwest Slovenia
Cesta Zore Perello - Godina 7
6000 Koper, Slovenia
Private Banking
Trg republike 2
1000 Ljubljana, Slovenia
Micro Enterprises
Trg republike 2
1000 Ljubljana, Slovenia
Mobile Banking
Trg republike 2
1000 Ljubljana, Slovenia
Small and Mid-Corporates
Central Slovenia
Trg republike 2
1000 Ljubljana, Slovenia
Northwest region
Ljubljanska cesta 62
1230 Domžale, Slovenia
Primorsko-Goriška region
Cesta Zore Perello - Godina 7
6000 Koper, Slovenia
Podravsko-Pomurska region
Titova cesta 2
2000 Maribor, Slovenia
Savinjsko-Koroška region
Kocenova 1
3000 Celje, Slovenia
Dolenjsko-Posavska region
Seidlova cesta 3
8000 Novo mesto, Slovenia
CSA & Cross-Border 
Financing
Trg republike 2
1000 Ljubljana, Slovenia
Large Corporates
Institutional Investors
Trg republike 2
1000 Ljubljana, Slovenia
Large Corporates
Trg republike 2
1000 Ljubljana, Slovenia
Investment Banking  
and Custody
Trg republike 2
1000 Ljubljana, Slovenia
Trade Finance Services
Trg republike 2
1000 Ljubljana, Slovenia
Members of NLB Group
NLB Komercijalna Banka AD Beograd 
Bulevar Mihajla Pupina 165v
11070 New Belgrade, Serbia
E-mail: kontakt.centar@nlbkb.rs
www. nlbkb.rs
NLB Banka AD Skopje
Vodnjanska 1
1000 Skopje, North Macedonia
E-mail: info@nlb.mk
www.nlb.mk
NLB Banka a. d.  Banja Luka
Milana Tepića 4
78000 Banja Luka, Republic of Srpska,
Bosnia and Herzegovina
E-mail: nlbinfo@nlb-rs.ba
www.nlb-rs.ba

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Strategy
Risk Factors & Outlook
Performance Overview
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NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB Banka d. d. , Sarajevo
Ul. Koševo br. 3 
71000 Sarajevo, Bosnia and Herzegovina
E-mail: info@nlb.ba
www.nlb.ba
NLB Banka sh. a. , Prishtina
Rr. Ukshin Hoti nr. 124
10000 Prishtina, Kosovo
E-mail: qendrakontaktuese@nlb-kos.com
www.nlb-kos.com
NLB Banka a. d. , Podgorica
Bulevar Ivana Crnojevića 171
81000 Podgorica, Montenegro
E-mail: info@nlb.me
www.nlb.me
NLB DigIT d. o. o. , Beograd
Omladinskih brigada 90b
11070 New Belgrade, Serbia
E-mail: office@nlbdigit.rs
www.nlbdigit.rs
NLB Lease&Go, leasing, d. o. o. , Ljubljana
Šlandrova ulica 2 
1231 Ljubljana - Črnuče, Slovenia 
E-mail: info@nlbleasego.si
www.nlbleasego.si 
NLB Lease&Go, d. o. o. , Skopje
Vodnjanska 1 
1000 Skopje, North Macedonia
E-mail: info@nlbleasego.mk
www.nlbleasego.mk
NLB Lease&Go Leasing d. o. o.  Beograd
Mihajla Pupina 165v (prvi sprat)
11070 New Belgrade, Serbia
E-mail: office@nlbleasego.rs
www.nlbleasego.rs
NLB Car&Go d. o. o. , Ljubljana
Šlandrova ulica 2 
1231 Ljubljana - Črnuče, Slovenia 
SLS HOLDCO, d. o. o. , Ljubljana
Flajšmanova ulica 3
1000 Ljubljana, Slovenia
Summit Leasing Slovenija d. o. o. , Ljubljana
Flajšmanova ulica 3
1000 Ljubljana, Slovenia
E-mail: info@summit-leasing.si
www.summit-leasing.si
Mobil Leasing d. o. o.
Kovinska ulica 5
10000 Zagreb, Croatia
E-mail: info@mobil-leasing.hr
www.mobil-leasing.hr
NLB MUZA Cultural Heritage Management Institute, 
Ljubljana
Čopova ulica 3
1000 Ljubljana, Slovenia
www.nlb-muza.si
Prvi faktor d. o. o. , v likvidaciji, Ljubljana 
Slovenska cesta 17
1000 Ljubljana, Slovenia
Prvi faktor – faktoring d. o. o. , Beograd – u likvidaciji
Bulevar Mihajla Pupina 165v
11070 New Belgrade, Serbia
Prvi faktor d. o. o.  u likvidaciji, Zagreb
Miramarska cesta 24
10000 Zagreb, Croatia
E-mail: info@prvifaktor.hr
NLB InterFinanz AG in Liquidation, Zürich 
Beethovenstrasse 48
8002 Zürich, Switzerland 
E-mail: info@nlbinterfinanz.ch
NLB InterFinanz d. o. o. , Beograd – u likvidaciji
Bulevar Mihajla Pupina 165v
11070 New Belgrade, Serbia
NLB Skladi, upravljanje premoženja, d. o. o. , Ljubljana
Tivolska cesta 48
1000 Ljubljana, Slovenia
E-mail: info@nlbskladi.si
www.nlbskladi.si
NLB Fondovi a. d. , Beograd
Svetogorska 42 
11000 Belgrade, Serbia
E-mail: info@nlbfondovi.rs 
www.nlbfondovi.rs
NLB Fondovi AD Skopje
Blvd. Partizanski odredi 14A-1/2 
1000 Skopje, North Macedonia
E-mail: info@nlbfondovi.mk 
www.nlbfondovi.mk
Bankart d. o. o. , Ljubljana
Celovška cesta 150
1000 Ljubljana, Slovenia
E-mail: info@bankart.si
www.bankart.si
LHB Aktiengesellschaft, Frankfurt am Main
Silberbornstrasse 14
D-60320 Frankfurt, Germany
PRO-REM d. o. o. , Ljubljana – v likvidaciji
Čopova 3
1000 Ljubljana, Slovenia
E-mail: info@prorem.si
www.nlbrealestate.com
NLB REAL ESTATE d. o. o. , Podgorica 
Bul. Džordža Vašingtona br. 102, I. sprat/20 
81000 Podgorica, Montenegro 
E-mail: info@nlb-re.com
www.nlbrealestate.com
OL Nekretnine d. o. o.  u likvidaciji, Zagreb 
Miramarska 24/6
10000 Zagreb, Croatia

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Risk Factors & Outlook
Performance Overview
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NLB Group Key Members
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Statement
Financial 
Report
NLB REAL ESTATE d. o. o. , Beograd 
Bulevar Mihajla Pupina 165v
11070 New Belgrade, Serbia
E-mail: office@nlbre.rs
www.nlbrealestate.com
NLB Srbija d. o. o. , Beograd
Bulevar Mihajla Pupina 165v
11070 New Belgrade, Serbia
E-mail: office@nlbsrbija.co.rs
www.nlbsrbija.co.rs
NLB Crna Gora d. o. o. , Podgorica 
Bulevar Džordža Vašingtona 102, 
II sprat/38
81000 Podgorica, Montenegro 
NLB REAL ESTATE d. o. o. , Ljubljana 
Čopova 3
1000 Ljubljana, Slovenia
E-mail: info@nlb-re.com
www.nlbrealestate.com
ARG – Nepremičnine d. o. o.
Vrhniška cesta 30
1354 Horjul, Slovenia
Branches and 
Representative Offices 
of NLB Group members 
outside their country of 
residence
NLB InterFinanz AG in Liquidation
Ljubljana Branch in liquidation
Puharjeva ulica 3
1000 Ljubljana, Slovenia

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Statement
Financial 
Report
Definitions and Glossary of Selected Terms
AC	
 
Amortised Costs
AIB	
 
Associations of Issuing Bodies
AJPES	  
Agency of the Republic of Slovenia for Public Legal 
Records and Related Services
ALCO	  
Asset and Liability Committee
ALM	
 
Asset and Liability Management
ALMM	  
Additional Liquidity Monitoring Metrics
AML/CTF	
 
Anti-Money Laundering and Counter-Terrorism 
Financing
AMLD	  
Anti-Money Laundering Directive
Articles of Association	 
Articles of Association of the NLB d.d.
ARSO	  
Slovenian Environmental Agency
AT1	
 
Additional Tier 1 capital
AuM	
 
Assets under Management
AVA	
 
Additional Valuation Adjustments
BAM	
 
Bosnian Convertible Mark
BCM	
 
Business Continuity Management
BCP	
 
Business Continuity Plans
BEV	
 
Battery electric vehicles
BIA	
 
Business Impact Analysis
BiH	
 
Bosnia and Herzegovina
BMR	
 
Benchmarks Regulation
BoS	
 
Bank of Slovenia
bps	
 
Basis Points
BPV	
 
Basis Point Value
BSCC	
 
British-Slovenian Chamber of Commerce
CAPEX	 
Capital Expenditure
CB	
 
Central Bank
CBA	
 
Collective bargaining agreements
CBCR	  
Country-by-Country Reporting
CBR	
 
Combined Buffer Requirement
CCF	
 
Credit Conversion Factor
CCYB	  
Countercyclical Capital Buffer
CEE	
 
Central Eastern Europe
CEO	
 
Chief Executive Officer
CER	
 
Sustainable Business Network of Slovenia
CET1	
 
Common Equity Tier 1 capital
CEU	
 
Energy efficiency centre
CFO	
 
Chief Financial Officer
CGU	
 
Cash-Generating Units
CGPO	  
Chief Group Governance, Payments and Innovations 
Officer
CIR	
 
Cost-to-Income Ratio
CISO	
 
Chief Information Security Officer
CMO	
 
Chief Marketing Officer
CoR	
 
Cost of Risk

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Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
CRD	
 
Capital Requirements Directive
CRE	
 
Commercial Real Estate
CRM	
 
Customer Relationship Management 
CRO	
 
Chief Risk Officer
CRR	
 
Capital Requirements Regulation
CSA	
 
Credit Support Annex
DSCR	  
Debt Service Coverage Ratio
CSD	
 
Central Security Depository
CSR	
 
Corporate Social Responsibility
CSRD	  
Corporate Sustainable Reporting Directive
CTO	
 
Chief Transformation Officer
CVA	
 
Credit Value Adjustments
DAC 6	  
EU Council Directive 2011/16
DEFRA	 
Department for Environment, Food & Rural Affairs - UK
DEI	
 
Diversity, equity and inclusion
DGS	
 
Deposit Guarantee Scheme
DMA	
 
Double Materiality Assessment
DORA	  
Digital Operational Resilience Act
DPO	
 
Data Protection Officer
DT	
 
Deferred Tax
DTA	
 
Deferred Tax Asset
DWH	
 
Data Warehouse
EAD	
 
Exposure at Default
EAF	
 
Electric Arc Furnaces
EaR	
 
Earnings at Risk
EBA	
 
European Banking Authority
EBRD	  
European Bank for Reconstruction and Development
ECB	
 
European Central Bank
ECL	
 
Expected Credit Losses
ECRA	  
Enterprise Compliance Risk Assessment
eDMS	  
electronic Document Management System
EEA	
 
European Economic Area
EF	
 
Emission factor
EFRAG	 
European Financial Reporting Advisory Group
EIB	
 
European Investment Bank
EPC	
 
Energy Performance Certificate
EPS	
 
Earnings Per Share
ESEF	
 
European Single Electronic Format
E&S	
 
Environmental and Social
ESG	
 
Environmental, Social and Governance
ESMS	  
Environmental and Social Management System 
ESRS	
 
European Sustainability Reporting Standards
EU	
 
European Union
EURIBOR	
 
Euro Interbank Offered Rate
EU Taxonomy	  
Regulation (EU) 2020/852
EV	
 
Electric vehicle
EVE	
 
Economic Value of Equity
EVS	
 
European Valuation Standards

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Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
EWS	
 
Early Warning System
EYKA	  
Education Camp for Financial Literacy
FATCA	  
Foreign Account Tax Compliance Act
FCA	
 
Financial Conduct Authority 
FDI	
 
Foreign Direct Investment
FTE	
 
Full Time Equivalent
FTP	
 
Fund Transfer Pricing
FURS	
 
Financial Administration of the Republic of Slovenia
FVOCI	  
Fair Value Through Other Comprehensive Income
FVTPL	  
Fair Value Through Profit or Loss
FX	
 
Foreign Exchange
FY 
Financial Year
GAR	
 
Green Asset Ratio
GBF	
 
Green Bond Framework
GDP	
 
Gross Domestic Product
GDPR	  
General Data Protection Regulation 
GDR	
 
Global Depositary Receipts 
GenAI	  
Generative Artificial Intelligence
General Meeting	
 
General Meeting of Shareholders of NLB d.d.
GFANZ	 
Glasgow Financial Alliance for Net Zero
GGB	
 
Government Guaranteed Bonds
GHG	
 
Greenhouse gases
GLWF	  
Green Light World Flight
GPA	
 
General Provisions of the Agreement
GRI	
 
Global Reporting Initiative – Sustainability Reporting 
Standards
GWP AR5	
 
Global warming potential – Fifth Assessment Report
HEV	
 
Hybrid electric vehicles
HHI	
 
Herfindahl-Hirschman Index
HR	
 
Human Resources
HQ	
 
Headquarters
HQLA	  
High-quality liquid assets
HVAC	  
Heating, ventilation and airconditioning
IAS	
 
International Accounting Standard
IASB	
 
International Accounting Standards Board
IBOR	
 
Interbank Offered Rate
ICAAP	  
Internal Capital Adequacy Assessment Process
ICAO	
 
The International Civil Aviation Organization
ICE	
 
Internal Combustion Engine Vehicle
ICMA	  
International Capital Market Association
ICT	
 
Information and Communication Technology
IEA	
 
International Energy Agency
IFRIC	
 
International Financial Reporting Interpretations 
Committee
IFRS	
 
International Financial Reporting Standard
IJS	
 
Institute Jožef Stefan
ILAAP	  
Internal Liquidity Adequacy Assessment Process
ILO	
 
International Labour Organization
IPCC	
 
The Intergovnmental Panel on Climante Change
IRB	
 
Internal ratings-based

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Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
IRRBB	  
Interest Rate Risks for Banking Book
IRO	
 
Impacts, risks and opportunities
IRS	
 
Interest Rate Swaps
ISDA	
 
International Swaps and Derivatives Association
ISIN	
 
International Securities Identification Number
IVS	
 
International Valuation Standards
JST	
 
Joint Supervisory Team
KB	
 
Komercijalna Banka
KDD	
 
Central Securities Clearing Corporation
KPI	
 
Key Performance Indicator
KRI	
 
Key Risk Indicators
KYC	
 
Know Your Client
LCP	
 
Liquidity Contingency Plan
LCR	
 
Liquidity Coverage Ratio
LECL	
 
Lifetime Expected Credit Losses
LGD	
 
Loss Given Default
LIBOR	  
London Interbank Offered Rate
LJSE	
 
Ljubljana Stock Exchange
LPD	
 
Lifetime Probability of a Default
LRE	
 
Leverage Ratio Exposure
LSE	
 
London Stock Exchange
LTD	
 
Loan-to-Deposit Ratio
LTI	
 
Long-Term Incentive
LTV	
 
Loan-to-Value
LULUCF	
 
The Regulation on land, land use change and forestry 
(EU) 2018/841
M&A	
 
Mergers and Acquisitions
MA	
 
Master Agreements
Management Board or MB	
 
Management Body of NLB d.d.
MDA	
 
Maximum Distributable Amount
MEEM	  
Multi-Period Excess Earnings Method
MiFID II	
 
Markets in Financial Instruments Directive
MIGA	  
Multilateral Investment Guarantee Agency
MPM	
 
Management-Defined Performance Measures
MREL	  
Minimum Requirement of Own Funds and Eligible 
Liabilities
MS	
 
Mid-swap
NACE	  
Statistical Classification of Economic Activities in the 
European Community
NBRNM	
 
National Bank of the Republic of North Macedonia
NCV	
 
Net caloric value
NFC	
 
Non-Financial Corporation
NFRD	  
Non-Financial Reporting Directive (2014/95/EU) 
NGW	
 
Negative Goodwill, i.e. Gains from Bargain Purchase
NII	
 
Net Interest Income
NLB or the Bank	
 
NLB d.d.
NLB Group 
The Group or Group
NPE	
 
Non-Performing Exposures
NPL	
 
Non-Performing Loans
NPS	
 
Net Promoter Score

NLB Group 
Annual Report 2024
562
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NPV	
 
Net Present Value
NSFR	  
Net stable funding ratio
NZBA	  
Net-Zero Banking Alliance
NZE	
 
Net zero emissions
OBM	
 
Operational Business Margin
OCI	
 
Other Comprehensive Income
OCR	
 
Overall Capital Requirement
OECD	  
Organisation for Economic Co-operation and 
Development
OECD CRS	
 
OECD Common Reporting Standards
OEM	
 
Original Exposure Method
OHS	
 
Occupational health and safety management system
OPEX	  
Operational Expenditure
O-SII	
 
Other Systemically Important Institutions
OU	
 
Organisational Units
PACI	
 
Partnering Against Corruption Inititave
PCAF	  
Partnership for Carbon Accounting Financials
PHEV	  
Plug-in hybrid electric vehicle
p. p. 	
 
Percentage Point(s)
PPA	
 
Power Purchase Agreement
PPP	
 
Purchase Power Parity
P1R	
 
Pillar 1 Requirement
P2G	
 
Pillar 2 Guidance
P2R	
 
Pillar 2 Requirements
PD	
 
Probability of Default
PeP	
 
Politically Exposed Person
PPA	
 
Power Purchase Agreement
POCI	
 
Purchased or Originated Credit-Impaired 
POS	
 
Point of Sale
PSD2	
 
Payments Services Directive 
RCP	
 
Representative Concentration Pathway
RE	
 
Real Estate
REAM	  
Real Estate Asset Management
RES	
 
Renewable Energy Sources
RFP	
 
Request for proposal
RFR	
 
Risk-Free Rates
RICO	
 
Risk Committee
RICS	
 
Royal Institution of Chartered Surveyors
ROA	
 
Return on Assets
ROE	
 
Return on Equity
RORAC	 
Return On Risk-Adjusted Capital
RoS	
 
Republic of Slovenia
RRE	
 
Residential Real Estate
RSD	
 
Serbian dinar
RTSR	
 
Relative Total Shareholder Return
RWA	
 
Risk Weighted Assets
SASB	  
Renewable Energy Sources
SBITOP	
 
Slovenian Blue-chip Index
SBTi	
 
Science-based targets

NLB Group 
Annual Report 2024
563
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
SDA	
 
Slovenian Directors’ Association
SDK	
 
Standardna klasifikacija dejavnosti (Standard 
Classification of Activities – Slovenia)
SEE	
 
South-Eastern Europe
SEPA	
 
Single Euro Payment Area
SFRD	  
Sustainable Finance Disclosure Regulation Regulation 
(EU) 2019/2088
SICR	
 
Significant Increase of Credit Risk
SMA	
 
Security Market Agency
SME	
 
Small and Medium-sized Enterprises
SPPI	
 
Solely Payment of Principal and Interest
SREP	
 
Supervisory Review and Evaluation Process
SSH	
 
Slovenian Sovereign Holding
STI	
 
Short-Term Incentive
SSM	
 
Single Supervisory Mechanism
Supervisory Board or SB	
 
Supervisory Board of NLB d.d.
T1	
 
Tier 1
TCR	
 
Total Capital Ratio
tCO2eq	 
tonnes of CO2 equivalent
TCFD	  
Task force on Climate-Related Financial Disclosures  
TNFD	  
Taskforce on Nature-related Financial Disclosures
tNPS	
 
transactional Net Promoter Score
TRC	
 
Total Rental Costs
TREA	  
Total Risk exposure Amount
TSCR	
 
Total SREP Capital Requirement
UN	
 
United Nations
UNEP FI	
 
United Nations Environment Programme Finance 
Initiative
UN PRB	
 
United Nations Principles for Responsible Banking 
UN PRI	 
United Nations Principles for Responsible Investment
UN SDG	
 
United Nations Sustainable Development Goals
VaR	
 
Value-at-Risk
VAT	
 
Value Added Tax
WEF	
 
World Economic Forum
WEO 22	
 
World Energy Outlook 2022
Workers’ Council	
 
Workers’ Council of NLB d.d.
WTT	
 
Well-to-tank emissions
ZBan-3	 
Slovenian Banking Act
ZEO	
 
Zero-energy building
ZGD-1	  
Companies Act (Zakon o gospodarskih družbah) 
ZGD-1M	
 
Companies Act (Zakon o gospodarskih družbah) - 
Amendment M
ZTFI-1	  
Financial Instruments Market Act
ZVKNNLB	
 
Slovenian Act for Value Protection of Republic of 
Slovenia’s Capital Investment in Nova Ljubljanska banka 
d.d., Ljubljana

NLB Group 
Annual Report 2024
564
Overview 
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability 
Statement
Financial 
Report
NLB d.d., Ljubljana 
nlb.si
NLB d.d.
Production:  
Saatchi & Saatchi Ljubljana
Photographs:  
Barbara Zajc, Iztok Lazar, Matko Mioč, iStock 
Archive of NLB and Archives of Sports Associations and Clubs
All rights reserved: NLB d. d., Ljubljana 
Ljubljana, April 2025
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